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-- MySQL dump 10.13 Distrib 5.1.49, for portbld-freebsd8.0 (amd64)
--
-- Host: localhost Database: menagecie
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INSERT INTO `aidadomicile_cp` VALUES ('La FASSAD','','Fédération Associative des Soins et services à Domicile à paris','33 rue st Roch',75001,'Paris',75),('La FASSAD','','Fédération Associative des Soins et services à Domicile à paris','33 rue st Roch',75001,'Paris',75),('Association Vieillir chez Soi ','','Aide à domicile','20 rue Greneta ',75002,'Paris ',75),('Atmosphère','','intervention sur tout Paris et proche banlieue, semaine et week-end','22 rue du Sentier ',75002,'Paris ',75),('Fosad ','','Aide et soins à domicile, service Alzheimer','169 rue St Jacques ',75005,'Paris ',75),('Aritas','','Aide Assistance à Domicile','11 rue de Moscou ',75008,'Paris ',75),('AD’AGE','','Aide à domicile','116 Av. des Champs Elysées ',75008,'Paris ',75),('Aide Assistance à Domicile Services ','','','12 rue d’Isly ',75008,'Paris ',75),('AMSAPAH ','','','26 Bd Poissonnière ',75009,'Paris ',75),('Archipel Domicile','','','26 Bd Poissonnière ',75009,'Paris ',75),('ASAD','','','132 rue du Faubourg St Denis ',75010,'Paris ',75),('OREA','',' ','24 rue des Écluses St Martin',75010,'Paris ',75),('ASSIDOM','',' ','56 rue du Rendez-vous ',75012,'Paris ',75),('Assistance Dépendance','',' ','7 rue Théophile Roussel',75012,'Paris',75),('ASAD','','Association Soins A Domicile','7 rue des Reculettes ',75013,'Paris ',75),('RESTER CHEZ SOI ','','Aide à domicile','69 rue Glacière ',75013,'Paris ',75),('MYOSOTIS',' ','Aide à domicile','2 rue Bourgon ',75013,'Paris ',75),('Allô Assistance Babychou','',' ','31 rue du Moulin de la pointe',75013,'Paris ',75),('PROXIM SERVICES',' ','Services à domiciles','70 rue du Moulin Vert ',75014,'Paris ',75),('CASCADE ',' ','Association gardes malades','172 rue Raymond Losserand ',75014,'Paris ',75),('AIDA ',' ','Aide Ménagère','92 bis Bd du Montparnasse ',75014,'Paris ',75),('Ascaïde Domus vivendi',' ','Aide à domicile','26 rue Rémy Dumoncel',75014,'Paris',75),('Association R.E.M.A.I.D. ',' ','Aide à domicile','50 rue Vasco de Gama ',75015,'Paris ',75),('ADOMIA',' ','Aide à domicile','53 rue Olivier de Serres ',75015,'Paris ',75),('Domicile Services','',' ','134 rue du Théâtre ',75015,'Paris ',75),('SAM - AREPA ','','soins, aide ménagère','366 ter rue de Vaugirard ',75015,'Paris ',75),('Présence à Domicile',' ','Aide à domicile','365 rue de Vaugirard ',75015,'Paris ',75),('ASSAD',' ','Association de Soins et Services à Domicile','365 rue de Vaugirard ',75015,'Paris ',75),('L’Age d’Or Services',' ','Aide à domicile','56 Bd Montmorency ',75016,'Paris ',75),('Vieillir Chez Soi ','',' ','16 rue Lesueur',75016,'Paris ',75),('A.M.S.A.D. ',' ','Aide médi Sociale à domicile ','71 Av. Henri MARTIN ',75016,'Paris ',75),('A.M.S.A.D',' ','Aide médi Sociale à domicile','16 rue CORTAMBERT ',75016,'Paris ',75),('RELAIS FAMILLE',' ','Aide à domicile','138 Bd Murat ',75016,'Paris ',75),('COTE FAMILLE',' ','Aide à domicile','7 bis rue Boulainvilliers ',75016,'Paris ',75),('ATOUT SENIOR',' ','Aide à domicile','22 rue Copernic ',75016,'Paris ',75),('Association Paramédica ',' ','Garde malades à votre service 24/24 h, jour, nuit, week end','124 rue de Tocqueville ',75017,'Paris ',75),('DOMI ASSISTANCE',' ','Aide à domicile','138 Bd Pereire ',75017,'Paris ',75),('Aide et Présence à Domicile',' ','Aide à domicile','50 rue St Ferdinand ',75017,'Paris ',75),('MARCHAND Denise',' ','Soins à domicile','1 rue Gresset ',75019,'Paris ',75),('A.M.S.A.D. ','Service de Soins','Aide médi Sociale à domicile','27 rue St Fargeau ',75020,'Paris ',75),('MARTHANE DRUGEON ',' ','Association','42 rue des Prairies ',75020,'Paris ',75),('AGEMO Domicile',' ','Aide à domicile','35 rue Duris ',75020,'Paris ',75),('A.P.A.T.D. ','intervention sur Paris et la région parisienne semaine et week-end.','Association Pour Assistance Complète à Domicile','12 rue Georges Thill',75019,'Paris ',75),('Service de Soins à domicile',' ','Soins à domicile','488 rue de Seine',77000,'Vaux le Penil',77),('Association de Services',' ','Soins à domicile','82 bis rue Montceaux',77470,'Trilport',77),('Association de Services de Soins à Domicile de Trilport et ses Environs',' ','Soins, aides ménagères à domicile ','5 rue du général de Gaulle',77470,'Trilport',77),('A.D.M.R ','Association du Service à Domicile','Aide à domicile','20 place de Général de Gaulle',78580,'Maule',78),('(Association des Particuliers Employeurs de l\'Oise) ','','Aide à domicile','1 r Fleurie ',60200,'COMPIEGNE',60),('(Aide et Soins à Domicile Aux Personnes Agées) ','','aide ménagère à domicile','33 r Paris ',60200,'COMPIEGNE',60),('(Assoc de services Aide à Domicile et aux Personnes Agées) ','','Soins à domicile ','13 pl Roger Salengro ',60100,'CREIL',60),('Fédération départementale','','Soins et aide à domicile ','117 r Charles Ladame ',60880,'JAUX',60),('L’AGE d’OR Services',' ','Aide à domicile','3 rue Alain Gerbault',77860,'QUINCY VOISINS',77),('ICL ','Instance Coordination locale et Sociale','Soins à domicile','2 rue de l’Enfer',77160,'Provins',77),('Aide Familiale à Domicile',' ','Aide à domicile','4 allée des Horticulteurs',78000,'Versailles',78),('AFAD','Aide Familiale A Domicile','Aide à domicile','5 Av Porchefontaine',78000,'Versailles',78),('Allo Domuservices','Nos zones d\'intervention : Paris (75) - Yvelines (78) - Hauts de Seine (92)','Aide à domicile aux personnes âgées en perte d\'autonomie adultes et enfants handicapés ou malades. Mise en place rapide des missions par des professio','36 rue des Etats Généraux',78000,'Versailles',78),('F.M.P. La Source 78',' ','Aide à domicile','19 rue st Louis',78000,'Versailles',78),('Bébédom Séniordom',' ','Aide à domicile, service maintien à, domicile des personnes âgées','12 Av Charles de Gaulle',78170,'La Celle St Cloud',78),('ADDY Beauregard',' ','Soins à domicile','6 domaine du Petit Beauregard',78170,'La Celle St Cloud',78),('Aide aux Mères et aux Familles à Domicile ',' ','Aide à domicile','40 ter Bd St Antoine',78150,'Le Chesnay',78),('Les Villandières',' ','Aide à domicile','5 Av Favard',78600,'Maisons Laffitte',78),('La Compagnie Utile',' ','Soins à domicile pour personnes âgées ou malades, garde malades à l\'heure, journée, nuit, week-end et à demeure en 24/24h.','26 rue St Pierre',78100,'St Germain en Laye',78),('Vivre à domicile',' ','Soins à domicile','20 rue Friant',75014,'Paris',75),('UNASSAD','',' ','108 rue St Maur',75011,'Paris',75),('Sapamad',' ','Soins à domicile','5 rue Mabillon',75006,'Paris',75),('Services Soins à Domicile Pour Personnes Agées','',' ','9 rue gerbier',75001,'Paris',75),('Lefevre Arlette','','Auxiliaire de gériaterie','17 rue Dauménil',75013,'Paris',75),('Fosad','','+ d\'infos:','169 rue St Jacques',75005,'Paris',75),('Famille et Cité',' ','Aide à domicile','5 rue Morère',75014,'Paris',75),('FMP','','Fédération Mutualiste Interdépartementale de la Région Parisienne','21 rue Moulinet',75013,'Paris',75),('Fondation Maison des Champs','','','18 rue du Gén. Brunet',75019,'Paris',75),('Croix Rouge Française','','Délégation service gardes malades','6 place d\'Italie',75013,'Paris',75),('Cabinet Paramédical','',' ','84 rue Bobillot',75013,'Paris',75),('CESAP','',' ','76 rue Pixécourt',75020,'Paris',75),('Association France Espérance',' ','Soins à domicile','5 rue Davy',75017,'Paris',75),('APCS','','','38 rue Gaudot de Mauroy',75009,'Paris',75),('APSAD','','Association Privée Soins et Aide à Domicile','75 rue de Reuilly',75012,'Paris',75),('Aide au Bon Maintien à Domicile','',' ','107 rue de la Réunion',75020,'Paris',75),('Aide aux Mères de famille (assoc. pour l\')','',' + d\'infos:','12 rue Chomel',75007,'Paris',75),('GADVIM','',' ','33 rue St Ambroise',75001,'Paris',75),('Association soins à Domicile aux Vieillards ',' ','Aide à domicile','2 rue pierre Courtade',78210,'St Cyr l’Ecole',78),('Trait d’Union',' ','Aide à domicile','9 rue des Châtaigniers',78320,'Lévis St Nom',78),('F.A.S.S.A.D. 92',' ','Aide à domicile','177 av Argenteuil ',92600,'Asnières sur Seine',92),('Domicile Famille 92',' ','Enfants, personnes agées, ménage, gardes','1 rue Noël Pons',92000,'Nanterre',92),('Association L.Z.','',' ','39 Av du Raincy',93250,'Villemomble',93),('Association « Elles Aident »','Secteur d\'intervention: Seine Saint Denis','Aide à domicile, tâches ménagères, garde à domicile, aide directe à la personne, tenir compagnie, aide administrative, portage des repas- ','39 av du Raincy',93250,'Villemomble',93),('Fédération départementale','','','17 bis rue de 14 Juillet',94140,'Alfortville',94),('Archipel Services',' ','Aide à domicile','2 rue pierre Brossolette',94110,'Arcueil',94),('Jobs A Domicile',' ','Aide à domicile ','18 rue Serg Hoff',94360,'Bry sur Marne',94),('Le Rayon de Soleil Bryard',' ','Aide à domicile ','11 av Georges Clémenceau',94360,'Bry sue Marne',94),('Association Aide Ménagère',' ','Aide à domicile ','195 rue Etienne Dolet',94230,'Cachan',94),('Association Cachanaise de Soins à Domicile',' ','Soins à domicile ','195 rue Etienne Dolet',94230,'Cachan',94),('Mairie',' ','Aide à domicile, Aides ménagères ','21 bis rue Bordeaux',94220,'Charenton le Pont',94),('Aide aux Mères de Famille à Domicile',' ','Aide à domicile ','1 rue René Arcos',94000,'Créteil',94),('Assistance Plus','','',' Agréé qualité pour les départements 75,77,78,91,92,93,94 depuis 1987.',94400,'Vitry sur Seine',94),('A TOUS SERVICES',' ','Aide à domicile ','23 allée Colbert',95310,'St Ouen l’ Aumône',95),('Association de Services et de Soins de la Région Melunaise',' ','Aide et soins à domicile','2 ter rue René Cassin',77000,'Melun',77),('Constance Derivoyre',' ','Liseuse à domicile (particuliers ou groupes)','88 rue Albert Menier',77186,'NOISIEL',77),('Communauté des Communes Condé en Brie',' ','Soins à domicile','5 r Chaury ',02330,'CONDE EN BRIE',2),('Syndicat Intercommunal de Services et Soins à Domicile de l\'Amitié ',' ','Soins à domicile ','1 r Claude Mairesse ',02430,'GAUCHY',2),('Service de Soins à Domicile ','rayon d\'intervention : Canton d\'Hirson','Service de Soins Infirmiers A Domicile, 45 places personnes âgées - 3 places personnes handicapées ','47 r Charles de Gaulle ',02500,'HIRSON',2),('Association de Services Intercommunale','','Aide à domicile ','Foyer Espage 28 all Sages ',27100,'VAL DE REUIL',27),('S.E.R.I.M.A.D. ','Service Maintien à Domicile pour Personnes Agées','Soins à domicile ','pl Marché ',01320,'CHALAMONT',1),('Association Bien Vivre entre Aygues et Buech ','','Soins à domicile ','24 r Henri Peuzin ',05700,'SERRES',5),('Essor',' ','Soins à domicile ','Le Village ',05130,'VALSERRES',5),('Antibes Assistance 3ème âge ',' ',' ','345 chem Ames du Purgatoire ',06600,'Antibes Juan les Pins ',6),('Aide Maintien des Personnes Domicile (A.M.P.A.D) ',' ','Aide à domicile ','79 bd République ',06400,'CANNES',6),('Se Pourta Ben ',' ','Soins à domicile ','62 bd République ',06400,'CANNES',6),('FEPEM (Fédération Particuliers Employeurs)','Aide au particulier employeur','Aide à domicile ','26 rue Sala',69002,'Lyon',69);
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18 / 09 / 2006 a été annulée',596,430,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(115,20060929,'La prestation du 25 / 09 / 2006 a été annulée',596,430,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(116,20060929,'Nouvelle prestation le 25 / 09 / 2006',596,430,20060925,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(117,20060929,'La prestation du 21 / 09 / 2006 a été reportée',596,431,20060921,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(118,20060929,'La prestation du 28 / 09 / 2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(119,20060929,'Nouvelle prestation le 28 / 09 / 2006',596,431,20060928,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(122,20060929,'La prestation du 18 / 09 / 2006 a été reportée',659,686,20060918,6,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(123,20060929,'La prestation du 25 / 09 / 2006 a été reportée',659,686,20060927,6,1,'Changement de 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planning',NULL,9,NULL,NULL,NULL),(309,20061017,'La prestation du 09 / 10 / 2006 a été annulée',598,433,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(310,20061017,'La prestation du 16 / 10 / 2006 a été annulée',598,433,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(311,20061017,'La prestation du 09 / 10 / 2006 a été annulée',596,430,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(312,20061017,'La prestation du 12 / 10 / 2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(313,20061017,'Nouvelle prestation le 12 / 10 / 2006',596,431,20061012,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(314,20061017,'La prestation du 16 / 10 / 2006 a été annulée',596,430,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(315,20061017,'Nouvelle prestation le 16 / 10 / 2006',596,430,20061016,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(316,20061017,'La prestation du 23 / 10 / 2006 a été annulée',596,430,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(317,20061017,'Nouvelle prestation le 23 / 10 / 2006',596,430,20061023,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(318,20061017,'La prestation du 19 / 10 / 2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(319,20061017,'Nouvelle prestation le 20 / 10 / 2006',596,431,20061020,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(320,20061017,'La prestation du 11 / 10 / 2006 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(321,20061017,'La prestation du 13 / 10 / 2006 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(322,20061017,'Nouvelle prestation le 13 / 10 / 2006',600,935,20061013,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(323,20061017,'La prestation du 18 / 10 / 2006 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(324,20061017,'Nouvelle prestation 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planning',NULL,9,NULL,NULL,NULL),(333,20061017,'La prestation du 12 / 10 / 2006 a été annulée',669,947,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(334,20061017,'La prestation du 10 / 10 / 2006 a été reportée',671,677,20061010,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(335,20061017,'La prestation du 17 / 10 / 2006 a été reportée',671,677,20061017,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(339,20061018,'La prestation du 31 / 10 / 2006 a été annulée',710,954,NULL,121,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(340,20061018,'La prestation du 24 / 10 / 2006 a été annulée',710,954,NULL,121,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(356,20061020,'La prestation du 27 / 10 / 2006 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(390,20061024,'La prestation du 30 / 10 / 2006 a été annulée',728,1023,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(391,20061024,'Nouvelle prestation le 30 / 10 / 2006',728,1023,20061030,128,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(392,20061024,'La prestation du 30 / 10 / 2006 a été annulée',730,1030,NULL,127,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(476,20061026,'La prestation du 19 / 10 / 2006 a été reportée',738,1070,20061019,129,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(479,20061026,'La prestation du 19 / 10 / 2006 a été reportée',747,1088,20061019,132,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(480,20061026,'La prestation du 26 / 10 / 2006 a été reportée',747,1088,20061026,132,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(481,20061026,'La prestation du 26 / 10 / 2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(482,20061026,'Nouvelle prestation le 26 / 10 / 2006',596,431,20061026,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(483,20061026,'La prestation du 02 / 11 / 2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(484,20061026,'Nouvelle prestation le 03 / 11 / 2006',596,431,20061103,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(485,20061026,'La prestation du 30 / 10 / 2006 a été annulée',596,430,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(486,20061026,'Nouvelle prestation le 31 / 10 / 2006',596,430,20061031,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(500,20061027,'La prestation du 27 / 10 / 2006 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(528,20061030,'La prestation du 30/10/2006 a été annulée',708,943,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(529,20061030,'La prestation du 23/10/2006 a été reportée',669,675,20061024,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(530,20061030,'La prestation du 30/10/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(531,20061030,'La prestation du 26/10/2006 a été annulée',669,947,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(552,20061030,'La prestation du 01/11/2006 a été reportée',675,685,20061031,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(579,20061030,'La prestation du 01/11/2006 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(613,20061030,'La prestation du 01/11/2006 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(614,20061030,'La prestation du 01/11/2006 a été reportée',672,678,20061103,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(615,20061030,'La prestation du 01/11/2006 a été annulée',599,436,NULL,78,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(617,20061030,'La prestation du 11/10/2006 a été reportée',670,676,20061011,91,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(618,20061030,'La prestation du 01/11/2006 a été reportée',707,940,20061102,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(619,20061030,'La prestation du 31/10/2006 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(620,20061030,'La prestation du 31/10/2006 a été annulée',671,677,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(649,20061031,'La prestation du 20/10/2006 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(674,20061031,'La prestation du 31/10/2006 a été reportée',659,1295,20061101,141,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(676,20061031,'La prestation du 02/11/2006 a été annulée',659,1295,NULL,141,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(677,20061031,'La prestation du 09/11/2006 a été annulée',659,1295,NULL,141,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(688,20061031,'La prestation du 12/10/2006 a été reportée',23,539,20061013,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(690,20061031,'La prestation du 19/10/2006 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(691,20061031,'La prestation du 19/10/2006 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(692,20061031,'La prestation du 26/10/2006 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(699,20061031,'La prestation du 31/10/2006 a été annulée',649,614,NULL,55,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(700,20061031,'Nouvelle prestation le 31/10/2006',649,614,20061031,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(701,20061031,'La prestation du 24/10/2006 a été reportée',649,614,20061024,55,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(728,20061102,'La prestation du 07/11/2006 a été reportée',671,677,20061102,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(729,20061102,'La prestation du 14/11/2006 a été annulée',671,677,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(744,20061103,'La prestation du 16/10/2006 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(746,20061103,'La prestation ponctuelle du 03/11/2006 de 08h00 à 11h00 a été annulée',789,NULL,NULL,0,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(748,20061105,'La prestation du 02/11/2006 a été reportée',795,1361,20061102,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(749,20061105,'La prestation du 04/09/2006 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(750,20061105,'Nouvelle prestation le 04/09/2006',596,430,20060904,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(751,20061105,'La prestation du 11/09/2006 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(752,20061105,'Nouvelle prestation le 11/09/2006',596,430,20060911,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(753,20061105,'La prestation du 12/10/2006 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(754,20061105,'Nouvelle prestation le 12/10/2006',708,943,20061012,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(755,20061105,'La prestation du 19/10/2006 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(756,20061105,'Nouvelle prestation le 19/10/2006',708,943,20061019,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(757,20061105,'La prestation du 26/10/2006 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(758,20061105,'Nouvelle prestation le 26/10/2006',708,943,20061026,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(759,20061105,'La prestation du 02/11/2006 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(763,20061106,'La prestation du 08/11/2006 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(764,20061106,'La prestation du 10/11/2006 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(807,20061109,'La prestation du 10/11/2006 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(808,20061109,'La prestation du 24/11/2006 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(809,20061109,'La prestation du 06/11/2006 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(810,20061109,'La prestation du 20/11/2006 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(840,20061114,'La prestation du 09/11/2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(841,20061114,'Nouvelle prestation le 10/11/2006',596,431,20061110,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(842,20061114,'La prestation du 06/11/2006 a été reportée',596,430,20061106,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(918,20061120,'La prestation du 13/11/2006 a été annulée',494,1505,NULL,70,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(919,20061120,'Nouvelle prestation le 13/11/2006',494,1505,20061113,60,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(920,20061120,'La prestation du 01/12/2006 a été reportée',719,980,20061125,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(921,20061120,'La prestation du 20/11/2006 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(922,20061120,'La prestation du 21/11/2006 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(923,20061120,'La prestation du 28/11/2006 a été reportée',669,1447,20061129,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(951,20061122,'La prestation du 20/11/2006 a été reportée',596,430,20061121,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(952,20061122,'La prestation du 23/11/2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(953,20061122,'La prestation du 23/11/2006 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(954,20061122,'La prestation du 24/11/2006 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(955,20061122,'La prestation du 28/11/2006 a été reportée',825,1464,20061129,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(971,20061128,'La prestation du 29/11/2006 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(979,20061128,'La prestation du 14/11/2006 a été annulée',556,232,NULL,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1010,20061129,'La prestation du 12/12/2006 a été annulée',867,1617,NULL,58,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1011,20061129,'La prestation du 26/12/2006 a été annulée',867,1617,NULL,58,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1012,20061129,'Nouvelle prestation le 26/12/2006',867,1617,20061226,43,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1030,20061130,'La prestation du 01/11/2006 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1031,20061130,'La prestation du 27/11/2006 a été reportée',598,433,20061128,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1032,20061130,'La prestation du 22/11/2006 a été reportée',672,678,20061123,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1042,20061130,'La prestation ponctuelle du 28/11/2006 de 09h00 à 11h00 a été annulée',598,NULL,NULL,77,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1043,20061130,'La prestation ponctuelle du 28/11/2006 de 09h00 à 11h00 a été annulée',598,NULL,NULL,77,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1044,20061130,'La prestation ponctuelle du 28/11/2006 de 09h00 à 11h00 a été annulée',598,NULL,NULL,77,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1049,20061130,'La prestation du 28/11/2006 a été annulée',707,940,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1050,20061130,'La prestation du 06/11/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1051,20061130,'Nouvelle prestation le 06/11/2006',669,675,20061106,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1052,20061130,'La prestation du 20/11/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1053,20061130,'Nouvelle prestation le 20/11/2006',669,675,20061120,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1054,20061130,'La prestation du 27/11/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1055,20061130,'La prestation du 13/11/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1056,20061130,'Nouvelle prestation le 13/11/2006',669,675,20061113,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1091,20061201,'La prestation du 08/12/2006 a été annulée',710,955,NULL,121,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1092,20061201,'Nouvelle prestation le 08/12/2006',710,955,20061208,46,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1093,20061202,'La prestation du 12/12/2006 a été annulée',669,1447,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1106,20061204,'La prestation du 30/11/2006 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1107,20061204,'Nouvelle prestation le 30/11/2006',673,679,20061130,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1210,20061205,'La prestation du 20/10/2006 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1211,20061205,'La prestation du 27/10/2006 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1212,20061205,'La prestation du 25/12/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1213,20061205,'La prestation du 01/01/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1232,20061206,'La prestation du 06/12/2006 a été reportée',597,432,20061208,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1233,20061206,'La prestation du 06/12/2006 a été reportée',672,678,20061208,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1242,20061207,'La prestation du 20/12/2006 a été annulée',885,1718,NULL,132,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1273,20061208,'La prestation du 05/12/2006 a été reportée',891,1747,20061205,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1274,20061208,'La prestation du 06/11/2006 a été annulée',891,1747,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1275,20061208,'Nouvelle prestation le 06/11/2006',891,1747,20061106,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1285,20061208,'La prestation du 13/11/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1286,20061208,'Nouvelle prestation le 13/11/2006',891,1758,20061113,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1287,20061208,'La prestation du 20/11/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1288,20061208,'Nouvelle prestation le 20/11/2006',891,1758,20061120,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1289,20061208,'La prestation du 27/11/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1290,20061208,'Nouvelle prestation le 27/11/2006',891,1758,20061127,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1291,20061208,'La prestation du 04/12/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1292,20061208,'Nouvelle prestation le 04/12/2006',891,1758,20061204,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1297,20061208,'La prestation du 04/12/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1298,20061208,'Nouvelle prestation le 04/12/2006',891,1758,20061204,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1299,20061208,'La prestation du 18/12/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1300,20061208,'La prestation du 11/12/2006 a été reportée',891,1758,20061212,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1301,20061209,'La prestation ponctuelle du 12/12/2006 de 09h00 à 12h00 a été annulée',891,NULL,NULL,166,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(1302,20061209,'La prestation ponctuelle du 04/12/2006 de 08h00 à 12h00 a été annulée',891,NULL,NULL,167,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(1303,20061209,'La prestation ponctuelle du 13/11/2006 de 08h00 à 12h00 a été annulée',891,NULL,NULL,167,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(1304,20061209,'La prestation ponctuelle du 20/11/2006 de 08h00 à 12h00 a été annulée',891,NULL,NULL,167,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(1305,20061209,'La prestation ponctuelle du 27/11/2006 de 08h00 à 12h00 a été annulée',891,NULL,NULL,167,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(1306,20061209,'La prestation ponctuelle du 04/12/2006 de 08h00 à 12h00 a été annulée',891,NULL,NULL,167,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(1307,20061209,'La prestation du 11/12/2006 a été reportée',891,1758,20061212,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1308,20061209,'La prestation du 04/12/2006 a été reportée',891,1758,20061205,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1309,20061209,'La prestation du 26/12/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1310,20061209,'La prestation du 11/12/2006 a été annulée',891,1758,NULL,166,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1311,20061209,'Nouvelle prestation le 12/12/2006',891,1758,20061212,167,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1317,20061211,'La prestation du 22/12/2006 a été annulée',899,1780,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1318,20061211,'La prestation du 15/12/2006 a été annulée',899,1781,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1319,20061211,'La prestation du 22/12/2006 a été annulée',899,1781,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1320,20061211,'La prestation du 29/12/2006 a été annulée',899,1781,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(14131,20070913,'La prestation du 01/10/2007 a été annulée',1626,6758,NULL,389,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(13880,20070906,'La prestation du 17/08/2007 a été annulée',1095,2876,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(1478,20061213,'La prestation du 13/12/2006 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1537,20061215,'La prestation du 13/12/2006 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1538,20061215,'La prestation du 27/12/2006 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1539,20061215,'La prestation du 26/12/2006 a été reportée',901,1786,20061227,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1540,20061215,'La prestation du 26/12/2006 a été reportée',825,1464,20061227,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1541,20061215,'La prestation du 01/01/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1542,20061215,'La prestation du 05/12/2006 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1573,20061218,'La prestation ponctuelle du 14/12/2006 de 09h00 à 12h00 a été annulée',878,NULL,NULL,156,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1574,20061218,'La prestation ponctuelle du 06/12/2006 de 14h00 à 17h00 a été annulée',878,NULL,NULL,156,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1575,20061218,'La prestation ponctuelle du 14/12/2006 de 09h00 à 14h00 a été annulée',878,NULL,NULL,156,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1576,20061218,'La prestation ponctuelle du 22/12/2006 de 13h30 à 16h30 a été annulée',878,NULL,NULL,156,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1608,20061219,'La prestation du 28/12/2006 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1609,20061219,'La prestation du 29/12/2006 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1655,20061220,'La prestation du 26/12/2006 a été annulée',844,1550,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1656,20061220,'La prestation du 29/12/2006 a été annulée',844,1697,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1657,20061220,'La prestation du 02/01/2007 a été annulée',844,1550,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1658,20061220,'La prestation du 20/12/2006 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1659,20061220,'La prestation du 20/12/2006 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1714,20061222,'La prestation du 25/12/2006 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1715,20061222,'La prestation du 28/12/2006 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1716,20061222,'La prestation du 25/12/2006 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1717,20061222,'La prestation du 28/12/2006 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1741,20061226,'La prestation du 02/01/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1742,20061226,'La prestation du 25/12/2006 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1743,20061226,'La prestation du 01/01/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1747,20061226,'La prestation du 05/01/2007 a été annulée',705,929,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1764,20061227,'La prestation du 08/12/2006 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1765,20061227,'La prestation du 22/12/2006 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1766,20061227,'La prestation du 04/12/2006 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1767,20061227,'Nouvelle prestation le 04/12/2006',669,675,20061204,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1768,20061227,'La prestation ponctuelle du 05/12/2006 de 09h00 à 12h00 a été annulée',669,NULL,NULL,144,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1771,20061227,'La prestation du 04/12/2006 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1772,20061227,'La prestation du 18/12/2006 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1773,20061227,'La prestation du 05/12/2006 a été annulée',844,1550,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1774,20061227,'La prestation du 28/12/2006 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1798,20061229,'La prestation du 15/01/2007 a été annulée',969,2033,NULL,47,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1799,20061229,'La prestation du 22/01/2007 a été reportée',969,2033,20070123,47,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1850,20070102,'La prestation du 25/12/2006 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1851,20070102,'La prestation du 25/12/2006 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1852,20070102,'La prestation du 25/12/2006 a été reportée',843,1548,20061226,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(1853,20070102,'La prestation du 05/12/2006 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1854,20070102,'La prestation du 09/01/2007 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1855,20070102,'La prestation du 02/01/2007 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1856,20070102,'La prestation du 12/12/2006 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1857,20070102,'La prestation du 19/12/2006 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1858,20070102,'La prestation du 26/12/2006 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1862,20070102,'La prestation du 16/01/2007 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1863,20070102,'La prestation du 23/01/2007 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1864,20070102,'La prestation du 30/01/2007 a été annulée',975,2069,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1865,20070102,'La prestation du 06/12/2006 a été annulée',975,2073,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1866,20070102,'La prestation du 13/12/2006 a été annulée',975,2073,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1867,20070102,'La prestation du 20/12/2006 a été annulée',975,2073,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1868,20070102,'La prestation du 20/12/2006 a été annulée',975,2073,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1869,20070102,'La prestation du 20/12/2006 a été annulée',975,2073,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1870,20070102,'La prestation du 27/12/2006 a été annulée',975,2073,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1871,20070102,'La prestation du 06/12/2006 a été annulée',975,2074,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1872,20070102,'La prestation du 13/12/2006 a été annulée',975,2074,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1878,20070102,'La prestation du 01/12/2006 a été annulée',975,2077,NULL,184,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1879,20070102,'La prestation du 08/12/2006 a été annulée',975,2077,NULL,184,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1880,20070102,'La prestation du 15/12/2006 a été annulée',975,2077,NULL,184,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1881,20070102,'La prestation du 07/12/2006 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1882,20070102,'La prestation du 14/12/2006 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1883,20070102,'La prestation ponctuelle du 05/12/2006 de 08h30 à 12h30 a été annulée',844,NULL,NULL,156,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(1884,20070102,'La prestation du 21/12/2006 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1885,20070102,'La prestation du 28/12/2006 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1886,20070102,'La prestation du 07/12/2006 a été annulée',976,2080,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1887,20070102,'La prestation du 14/12/2006 a été reportée',976,2080,20061214,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1888,20070102,'La prestation du 07/12/2006 a été annulée',976,2082,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1889,20070102,'La prestation du 21/12/2006 a été annulée',976,2080,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1890,20070102,'La prestation du 28/12/2006 a été annulée',976,2080,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(1960,20070104,'La prestation du 11/12/2006 a été annulée',659,2148,NULL,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1961,20070104,'La prestation du 18/12/2006 a été annulée',659,2148,NULL,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1962,20070104,'Nouvelle prestation le 18/12/2006',659,2148,20061218,189,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1963,20070104,'La prestation du 12/12/2006 a été annulée',659,2148,NULL,189,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(1964,20070104,'Nouvelle prestation le 12/12/2006',659,2148,20061212,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2053,20070108,'La prestation du 27/12/2006 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2122,20070111,'La prestation du 26/12/2006 a été annulée',998,2250,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2123,20070111,'Nouvelle prestation le 26/12/2006',998,2250,20061226,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2143,20070112,'La prestation du 10/01/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2144,20070112,'La prestation du 10/01/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2145,20070112,'La prestation du 11/01/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2146,20070112,'Nouvelle prestation le 11/01/2007',795,1361,20070111,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2147,20070112,'La prestation du 11/01/2007 a été reportée',953,2105,20070111,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2148,20070112,'La prestation du 12/01/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2149,20070112,'La prestation du 08/01/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2150,20070112,'Nouvelle prestation le 10/01/2007',706,939,20070110,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2151,20070112,'La prestation du 09/01/2007 a été reportée',901,1786,20070112,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2152,20070112,'La prestation du 11/01/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2153,20070112,'Nouvelle prestation le 12/01/2007',708,943,20070112,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2154,20070112,'La prestation du 15/01/2007 a été reportée',1004,2312,20070116,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2242,20070118,'La prestation du 19/01/2007 a été annulée',844,1697,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2243,20070118,'La prestation du 25/01/2007 a été reportée',953,2105,20070125,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2244,20070118,'La prestation du 18/01/2007 a été reportée',721,998,20070119,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2245,20070118,'La prestation du 16/01/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2246,20070118,'La prestation du 01/01/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2247,20070118,'Nouvelle prestation le 02/01/2007',595,429,20070102,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2248,20070118,'La prestation du 15/01/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2249,20070118,'La prestation du 02/01/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2259,20070119,'La prestation du 19/01/2007 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2280,20070120,'La prestation du 09/11/2006 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2281,20070120,'Nouvelle prestation le 09/11/2006',23,539,20061109,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2282,20070120,'La prestation du 18/01/2007 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2283,20070120,'Nouvelle prestation le 18/01/2007',23,539,20070118,141,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2284,20070120,'La prestation du 11/12/2006 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2285,20070120,'Nouvelle prestation le 11/12/2006',23,539,20061211,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2286,20070120,'La prestation du 08/01/2007 a été annulée',23,539,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2287,20070120,'Nouvelle prestation le 08/01/2007',23,539,20070108,141,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2288,20070120,'La prestation du 16/01/2007 a été annulée',998,2250,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2289,20070120,'Nouvelle prestation le 16/01/2007',998,2250,20070116,141,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2290,20070120,'La prestation du 08/11/2005 a été annulée',998,2250,NULL,5,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2291,20070120,'Nouvelle prestation le 08/11/2005',998,2250,20051108,6,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(2292,20070120,'La prestation du 11/12/2006 a été annulée',400,2427,NULL,45,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2293,20070120,'Nouvelle prestation le 11/12/2006',400,2427,20061211,127,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2452,20070125,'La prestation du 25/01/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2453,20070125,'Nouvelle prestation le 25/01/2007',596,431,20070125,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2549,20070129,'La prestation du 29/01/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2550,20070129,'Nouvelle prestation le 29/01/2007',669,675,20070129,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2552,20070129,'La prestation du 05/01/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2553,20070129,'La prestation du 19/01/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2624,20070130,'La prestation du 01/12/2006 a été annulée',876,1677,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2625,20070130,'Nouvelle prestation le 01/12/2006',876,1677,20061201,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2626,20070130,'La prestation du 17/11/2006 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2627,20070130,'Nouvelle prestation le 17/11/2006',843,1549,20061117,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2678,20070131,'La prestation du 25/01/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2679,20070131,'La prestation du 18/01/2007 a été reportée',708,943,20070119,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2686,20070131,'La prestation du 30/01/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2687,20070131,'Nouvelle prestation le 30/01/2007',825,1464,20070130,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2688,20070131,'La prestation du 12/01/2007 a été annulée',705,929,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2689,20070131,'La prestation du 02/01/2007 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2690,20070131,'La prestation du 04/01/2007 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2691,20070131,'La prestation du 05/01/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2692,20070131,'La prestation du 01/01/2007 a été reportée',596,430,20070102,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2693,20070131,'La prestation du 30/01/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2694,20070131,'La prestation du 01/01/2007 a été reportée',843,1548,20070102,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2695,20070131,'La prestation du 15/01/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2696,20070131,'La prestation du 29/01/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2697,20070131,'La prestation du 29/01/2007 a été reportée',928,2570,20070129,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2698,20070131,'La prestation du 01/02/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2704,20070201,'La prestation du 01/02/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15375,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(2768,20070202,'La prestation du 06/02/2007 a été reportée',844,1550,20070207,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2769,20070202,'La prestation du 02/02/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2770,20070202,'La prestation du 16/02/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2771,20070202,'La prestation du 12/02/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2772,20070202,'La prestation du 13/02/2007 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2773,20070202,'La prestation du 15/02/2007 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2774,20070202,'La prestation du 16/02/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2800,20070205,'La prestation du 06/02/2007 a été reportée',556,232,20070206,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2801,20070205,'La prestation du 06/02/2007 a été annulée',556,232,NULL,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2814,20070205,'La prestation du 19/02/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2815,20070205,'La prestation du 09/02/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2816,20070205,'La prestation du 13/02/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2882,20070208,'La prestation du 08/02/2007 a été reportée',994,2240,20070209,184,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2885,20070208,'La prestation du 08/02/2007 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2886,20070208,'Nouvelle prestation le 08/02/2007',976,2078,20070208,224,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2887,20070208,'La prestation du 22/02/2007 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2888,20070208,'Nouvelle prestation le 22/02/2007',976,2078,20070222,224,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2889,20070208,'La prestation du 08/02/2007 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2890,20070208,'La prestation du 15/02/2007 a été annulée',976,2078,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(2913,20070208,'La prestation du 19/01/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2931,20070209,'La prestation du 12/02/2007 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2932,20070209,'La prestation du 19/02/2007 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(2936,20070209,'La prestation du 13/02/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3022,20070213,'La prestation du 12/02/2007 a été reportée',905,1827,20070213,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3035,20070213,'La prestation du 16/02/2007 a été reportée',844,1697,20070214,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3036,20070213,'La prestation du 20/02/2007 a été annulée',844,1550,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3037,20070213,'La prestation du 23/02/2007 a été annulée',844,1697,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3143,20070219,'La prestation du 28/02/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3144,20070219,'La prestation du 21/02/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3145,20070219,'Nouvelle prestation le 24/02/2007',597,432,20070224,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3146,20070219,'La prestation du 14/02/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3147,20070219,'Nouvelle prestation le 17/02/2007',597,432,20070217,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3148,20070219,'La prestation du 21/02/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3149,20070219,'Nouvelle prestation le 21/02/2007',597,432,20070221,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3150,20070219,'La prestation du 21/02/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3151,20070219,'Nouvelle prestation le 28/02/2007',597,432,20070228,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3152,20070219,'La prestation du 22/02/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3153,20070219,'Nouvelle prestation le 26/02/2007',673,679,20070226,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3154,20070220,'La prestation du 23/02/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3167,20070220,'La prestation du 09/02/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3168,20070220,'Nouvelle prestation le 09/02/2007',647,610,20070209,231,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3170,20070220,'Nouvelle prestation le 20/02/2007',647,609,20070220,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3171,20070220,'La prestation du 26/02/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3292,20070223,'La prestation du 01/03/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3293,20070223,'La prestation du 02/03/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3294,20070223,'La prestation du 09/03/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3295,20070223,'La prestation du 02/03/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3296,20070223,'La prestation du 06/03/2007 a été annulée',289,593,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3297,20070223,'La prestation du 23/02/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3298,20070223,'Nouvelle prestation le 23/02/2007',647,610,20070223,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3299,20070223,'La prestation du 19/02/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3300,20070223,'Nouvelle prestation le 20/02/2007',647,609,20070220,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3301,20070223,'La prestation du 26/02/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3302,20070223,'Nouvelle prestation le 27/02/2007',647,609,20070227,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3303,20070223,'La prestation du 02/03/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3304,20070223,'La prestation du 23/02/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3348,20070227,'La prestation du 05/03/2007 a été annulée',556,2996,NULL,243,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(3359,20070228,'La prestation du 22/02/2007 a été reportée',903,2892,20070222,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3360,20070228,'La prestation du 08/02/2007 a été reportée',953,2105,20070208,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3361,20070228,'La prestation du 22/02/2007 a été reportée',953,2105,20070222,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3362,20070228,'La prestation du 08/02/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3363,20070228,'La prestation du 22/02/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3364,20070228,'La prestation du 20/02/2007 a été reportée',901,1786,20070222,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3365,20070228,'La prestation du 06/02/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3366,20070228,'Nouvelle prestation le 08/02/2007',901,1786,20070208,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3367,20070228,'La prestation du 05/02/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3368,20070228,'Nouvelle prestation le 07/02/2007',706,939,20070207,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3369,20070228,'La prestation du 12/02/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3370,20070228,'La prestation du 26/02/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3385,20070228,'La prestation du 22/02/2007 a été reportée',1004,2313,20070222,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3386,20070228,'La prestation du 09/02/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3387,20070228,'La prestation du 23/02/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3388,20070228,'La prestation du 02/03/2007 a été reportée',813,3014,20070303,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3389,20070228,'La prestation du 09/03/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3390,20070228,'La prestation du 23/03/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3391,20070228,'La prestation du 02/03/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3392,20070228,'La prestation du 16/03/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3393,20070228,'La prestation du 30/03/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3394,20070228,'La prestation du 08/03/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3395,20070228,'La prestation du 22/03/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3396,20070228,'La prestation du 16/02/2007 a été reportée',813,3014,20070216,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3397,20070228,'La prestation du 01/02/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3401,20070301,'La prestation du 09/03/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3402,20070301,'La prestation du 02/03/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3425,20070302,'La prestation du 09/03/2007 a été annulée',1119,3033,NULL,246,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(3426,20070302,'La prestation du 20/03/2007 a été annulée',1119,3032,NULL,246,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(3427,20070302,'La prestation du 20/03/2007 a été annulée',1119,3032,NULL,246,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(3428,20070302,'Nouvelle prestation le 20/03/2007',1119,3032,20070320,183,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(3429,20070302,'La prestation ponctuelle du 20/03/2007 de 09h00 à 12h00 a été annulée',1119,NULL,NULL,92,1,'Annulation d\'un presatation ponctuelle',NULL,17,NULL,NULL,NULL),(3457,20070303,'La prestation du 23/02/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3458,20070303,'Nouvelle prestation le 23/02/2007',647,610,20070223,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3459,20070303,'La prestation du 13/02/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3460,20070303,'La prestation du 27/02/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3461,20070303,'La prestation du 13/03/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3462,20070303,'La prestation du 27/03/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3463,20070303,'La prestation du 29/03/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3464,20070303,'La prestation du 07/02/2007 a été annulée',865,1606,NULL,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3465,20070303,'La prestation du 14/02/2007 a été reportée',865,1606,20070214,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3466,20070303,'La prestation du 21/02/2007 a été reportée',865,1606,20070221,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3467,20070303,'La prestation du 28/02/2007 a été reportée',865,1606,20070228,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3468,20070303,'La prestation du 27/02/2007 a été reportée',643,590,20070228,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3469,20070303,'La prestation du 26/02/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3470,20070303,'La prestation du 14/03/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3471,20070303,'La prestation du 28/03/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3472,20070303,'La prestation du 26/02/2007 a été reportée',767,1311,20070228,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3473,20070303,'La prestation du 02/03/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3474,20070303,'La prestation du 16/03/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3475,20070303,'La prestation du 30/03/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3476,20070303,'La prestation du 27/03/2007 a été annulée',289,593,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3477,20070303,'La prestation du 12/02/2007 a été reportée',291,597,20070216,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3478,20070303,'La prestation du 19/02/2007 a été reportée',291,597,20070219,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3479,20070303,'La prestation du 05/03/2007 a été annulée',291,597,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3480,20070303,'La prestation du 07/03/2007 a été annulée',273,1185,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3481,20070303,'La prestation du 05/03/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3482,20070303,'La prestation du 26/02/2007 a été annulée',1029,2430,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3483,20070303,'La prestation du 21/03/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3484,20070303,'Nouvelle prestation le 21/03/2007',769,1298,20070321,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3485,20070303,'La prestation du 08/03/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3513,20070305,'La prestation du 07/03/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3786,20070314,'La prestation du 08/03/2007 a été reportée',928,2106,20070308,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(3849,20070319,'La prestation du 01/03/2007 a été annulée',272,575,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3850,20070319,'La prestation du 15/03/2007 a été annulée',272,575,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3851,20070319,'La prestation du 22/03/2007 a été annulée',272,575,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3852,20070319,'La prestation du 13/03/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3853,20070319,'La prestation du 08/03/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3854,20070319,'La prestation du 22/03/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3855,20070319,'La prestation du 16/03/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3857,20070319,'La prestation du 09/03/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3858,20070319,'La prestation du 02/03/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3863,20070319,'La prestation du 08/03/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3864,20070319,'La prestation du 15/03/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3865,20070319,'La prestation du 26/03/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3866,20070319,'La prestation du 12/03/2007 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3867,20070319,'La prestation du 05/03/2007 a été annulée',1029,2430,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3868,20070319,'La prestation du 12/03/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3869,20070319,'La prestation du 15/03/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3870,20070319,'La prestation du 12/03/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(3871,20070319,'La prestation du 12/03/2007 a été annulée',680,741,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4089,20070320,'La prestation du 03/04/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4119,20070322,'La prestation du 22/03/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4120,20070322,'La prestation du 22/03/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4121,20070322,'La prestation du 26/03/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4164,20070325,'La prestation du 23/03/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4165,20070325,'La prestation du 23/03/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4166,20070325,'La prestation du 23/03/2007 a été annulée',786,1306,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4167,20070325,'La prestation du 22/03/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4198,20070326,'La prestation du 06/04/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4199,20070326,'La prestation du 12/04/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4200,20070326,'La prestation du 26/03/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4201,20070326,'La prestation du 12/03/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4202,20070326,'La prestation du 02/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4203,20070327,'La prestation du 26/03/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4204,20070327,'Nouvelle prestation le 27/03/2007',767,1311,20070327,231,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4205,20070327,'La prestation du 26/03/2007 a été annulée',629,1140,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4206,20070327,'La prestation du 27/03/2007 a été annulée',289,593,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4207,20070327,'La prestation du 27/03/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4208,20070327,'La prestation du 29/03/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4209,20070327,'La prestation du 30/03/2007 a été annulée',786,1306,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4210,20070327,'La prestation du 30/03/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4211,20070327,'La prestation du 23/03/2007 a été annulée',1128,3074,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4212,20070327,'La prestation du 15/03/2007 a été annulée',1182,3361,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4213,20070327,'La prestation du 27/03/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4214,20070327,'La prestation du 27/03/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4215,20070327,'La prestation du 22/03/2007 a été reportée',287,595,20070322,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4218,20070327,'La prestation du 19/03/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4278,20070329,'',0,NULL,20070329,NULL,1,'Tâche : ssee',NULL,17,1,NULL,NULL),(4330,20070330,'La prestation du 03/04/2007 a été annulée',844,1550,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4331,20070330,'La prestation du 06/04/2007 a été annulée',844,1697,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4332,20070330,'La prestation du 05/04/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4333,20070330,'La prestation du 06/04/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4335,20070330,'La prestation du 02/04/2007 a été annulée',1067,2890,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4336,20070330,'La prestation du 09/04/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4349,20070330,'La prestation du 02/04/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4350,20070330,'La prestation du 03/04/2007 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4373,20070330,'sdqsdq',0,NULL,20070330,NULL,1,'qsdq',NULL,17,1,NULL,NULL),(4382,20070330,'La prestation du 02/04/2007 a été reportée',1195,3434,20070403,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4383,20070331,'La prestation du 29/03/2007 a été annulée',272,575,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4384,20070331,'La prestation du 06/03/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4385,20070331,'Nouvelle prestation le 06/03/2007',807,1405,20070306,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4386,20070331,'La prestation du 13/03/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4387,20070331,'Nouvelle prestation le 13/03/2007',807,1405,20070313,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4388,20070331,'La prestation du 29/03/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4389,20070331,'La prestation du 22/03/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4390,20070331,'La prestation du 12/04/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4391,20070331,'La prestation du 19/04/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4392,20070331,'La prestation du 30/03/2007 a été reportée',1028,2429,20070329,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4393,20070331,'La prestation du 06/03/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4394,20070331,'La prestation du 23/03/2007 a été reportée',1180,3358,20070323,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4395,20070331,'La prestation du 30/03/2007 a été reportée',1180,3358,20070330,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4396,20070331,'La prestation du 29/03/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4412,20070401,'La prestation du 09/03/2007 a été reportée',719,980,20070302,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4413,20070401,'La prestation du 23/03/2007 a été reportée',719,980,20070316,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4414,20070401,'La prestation du 06/04/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4415,20070401,'La prestation du 20/04/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4416,20070401,'La prestation du 19/03/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4417,20070401,'La prestation du 08/03/2007 a été reportée',953,2105,20070308,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4418,20070401,'La prestation du 22/03/2007 a été reportée',953,2105,20070322,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4419,20070401,'La prestation du 05/04/2007 a été reportée',953,2105,20070405,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4420,20070401,'La prestation du 19/04/2007 a été reportée',953,2105,20070419,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4421,20070401,'La prestation du 05/04/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4422,20070401,'La prestation du 19/04/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4423,20070401,'La prestation du 26/03/2007 a été reportée',1105,2955,20070327,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4424,20070401,'La prestation ponctuelle du 30/03/2007 de 09h00 à 12h00 a été annulée',719,NULL,NULL,119,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(4425,20070401,'La prestation du 09/03/2007 a été reportée',719,980,20070309,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4426,20070401,'La prestation du 23/03/2007 a été reportée',719,980,20070323,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4427,20070401,'La prestation du 13/04/2007 a été reportée',719,980,20070406,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4428,20070401,'La prestation du 27/04/2007 a été reportée',719,980,20070420,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4429,20070401,'La prestation du 13/03/2007 a été annulée',1148,3200,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4430,20070401,'La prestation du 15/03/2007 a été annulée',1148,3200,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4431,20070401,'La prestation du 22/03/2007 a été annulée',1148,3200,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4433,20070401,'La prestation ponctuelle du 30/03/2007 de 09h00 à 12h00 a été annulée',719,NULL,NULL,119,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(4434,20070401,'La prestation du 06/04/2007 a été annulée',705,929,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4435,20070401,'La prestation du 13/04/2007 a été annulée',705,929,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4438,20070402,'La prestation du 14/03/2007 a été reportée',865,1606,20070314,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4450,20070402,'La prestation du 19/03/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4454,20070402,'La prestation du 22/03/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4455,20070402,'La prestation du 22/03/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4456,20070402,'La prestation du 29/03/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4501,20070403,'La prestation du 03/04/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4502,20070403,'La prestation du 03/04/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4503,20070403,'La prestation du 26/04/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4504,20070403,'La prestation du 02/04/2007 a été annulée',629,1140,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4505,20070403,'La prestation du 03/04/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4506,20070403,'La prestation du 17/04/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(4534,20070403,'La prestation du 09/04/2007 a été annulée',905,1827,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4535,20070403,'La prestation du 09/04/2007 a été annulée',1067,2890,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4624,20070405,'La prestation du 09/04/2007 a été reportée',956,1909,20070411,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4625,20070405,'La prestation du 09/04/2007 a été annulée',1004,2312,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4626,20070405,'La prestation du 12/04/2007 a été reportée',1004,2313,20070412,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4631,20070405,'La prestation du 09/04/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4632,20070405,'La prestation du 09/04/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4633,20070405,'Nouvelle prestation le 10/04/2007',595,429,20070410,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4732,20070410,'La prestation du 12/04/2007 a été annulée',903,2892,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4733,20070410,'La prestation du 19/04/2007 a été annulée',903,2892,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4734,20070410,'La prestation du 26/04/2007 a été annulée',903,2892,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4735,20070410,'La prestation du 09/04/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4736,20070410,'La prestation du 09/04/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4737,20070410,'La prestation du 10/04/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4738,20070410,'Nouvelle prestation le 10/04/2007',901,1786,20070410,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4739,20070410,'La prestation du 17/04/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4740,20070410,'Nouvelle prestation le 17/04/2007',901,1786,20070417,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4741,20070410,'La prestation du 09/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4742,20070410,'La prestation du 23/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4743,20070410,'Nouvelle prestation le 05/04/2007',706,939,20070405,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4744,20070410,'La prestation du 06/04/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4955,20070417,'La prestation du 27/04/2007 a été reportée',719,980,20070421,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4963,20070417,'La prestation du 19/04/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(4964,20070417,'La prestation du 12/04/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5012,20070418,'prest précéd (1ère) trop perdu de temps pour faire toutes les vitres',1198,NULL,20070419,NULL,1,'mécontentement',NULL,21,1,1,NULL),(5044,20070419,'La prestation du 17/04/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5045,20070419,'La prestation du 12/04/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5046,20070419,'Nouvelle prestation le 12/04/2007',295,584,20070412,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5047,20070419,'La prestation du 13/04/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5048,20070419,'La prestation du 19/04/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5049,20070419,'La prestation du 10/04/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5062,20070419,'La prestation du 03/05/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5063,20070419,'La prestation du 17/05/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5064,20070419,'La prestation du 31/05/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5065,20070419,'La prestation du 16/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5066,20070419,'Nouvelle prestation le 19/04/2007',706,939,20070419,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5069,20070419,'La prestation du 13/04/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5070,20070419,'La prestation du 13/04/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5071,20070419,'La prestation du 09/04/2007 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5072,20070419,'La prestation du 09/04/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5073,20070419,'La prestation du 16/04/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5074,20070419,'Nouvelle prestation le 18/04/2007',669,675,20070418,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5075,20070419,'La prestation du 09/04/2007 a été reportée',843,1548,20070410,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5076,20070419,'La prestation du 11/05/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5077,20070419,'La prestation du 06/04/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5078,20070419,'La prestation du 20/04/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5079,20070419,'La prestation du 04/05/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5080,20070419,'La prestation du 18/05/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5081,20070419,'La prestation du 19/04/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5084,20070419,'La prestation du 07/05/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5096,20070419,'fin de prestation',989,NULL,20070430,NULL,1,'visite 4eme mois ',NULL,21,1,1,NULL),(5097,20070419,'',1231,NULL,20070416,NULL,1,'16/04/06 rap 1ere prest',NULL,21,1,1,NULL),(5098,20070419,'rap 2 mois',1231,NULL,20070615,NULL,1,'16/06/07',NULL,21,1,1,NULL),(5099,20070419,'visite 4eme mois',1231,NULL,20070816,NULL,1,'16/08/07',NULL,21,1,1,NULL),(5100,20070419,'rap 2 mois',1133,NULL,20070502,NULL,1,'02/05/07',NULL,21,1,1,NULL),(5101,20070419,'visite 4eme mois',1133,NULL,20070702,NULL,1,'02/07/07',NULL,21,1,1,NULL),(5102,20070419,'visite 4eme mois',1022,NULL,20070427,NULL,1,'27/04/07',NULL,21,1,1,NULL),(5103,20070419,'rap 2 mois',1198,NULL,20070612,NULL,1,'12/06/07',NULL,21,1,1,NULL),(5104,20070419,'visite 4eme mois',1198,NULL,20070812,NULL,1,'12/08/07',NULL,21,1,1,NULL),(5105,20070419,'visite 4eme mois',997,NULL,20070430,NULL,1,'30/04/07',NULL,21,1,1,NULL),(5106,20070419,'pas satisfaite de la 1ere prest',1230,NULL,20070425,NULL,1,'mécontentement',NULL,21,1,1,NULL),(5107,20070419,'rap 2 mois',1230,NULL,20070618,NULL,1,'18/08/07',NULL,21,1,1,NULL),(5108,20070419,'visite 4eme mois',1230,NULL,20070818,NULL,1,'18/08/07',NULL,21,1,1,NULL),(5109,20070419,'rap 2 mois',1086,NULL,20070420,NULL,1,'20/04/07',NULL,21,1,1,NULL),(5110,20070419,'visite 4eme mois',1086,NULL,20070620,NULL,1,'20/06/07',NULL,21,1,1,NULL),(5174,20070423,'La prestation du 23/04/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5196,20070424,'La prestation du 24/04/2007 a été reportée',901,1786,20070426,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5268,20070425,'La prestation du 11/05/2007 a été reportée',1149,3813,20070505,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5269,20070425,'La prestation du 18/05/2007 a été reportée',1149,3813,20070519,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5270,20070425,'La prestation du 25/05/2007 a été annulée',1149,3813,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5271,20070425,'La prestation du 01/06/2007 a été reportée',1149,3813,20070602,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5272,20070425,'La prestation du 08/06/2007 a été annulée',1149,3813,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5273,20070425,'La prestation du 15/06/2007 a été reportée',1149,3813,20070616,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5274,20070425,'La prestation du 22/06/2007 a été annulée',1149,3813,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5310,20070427,'La prestation du 09/04/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5311,20070427,'La prestation du 23/04/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5314,20070427,'La prestation du 27/04/2007 a été annulée',1128,3074,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5335,20070427,'La prestation du 27/04/2007 a été annulée',764,1138,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5337,20070427,'La prestation du 19/04/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5338,20070427,'La prestation du 30/04/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5374,20070428,'La prestation du 24/04/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5375,20070428,'La prestation du 26/04/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5376,20070428,'La prestation du 20/04/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5377,20070428,'La prestation du 20/04/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5378,20070428,'La prestation du 27/04/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5379,20070428,'La prestation du 26/04/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5380,20070428,'La prestation du 26/04/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5381,20070428,'La prestation du 30/04/2007 a été reportée',280,587,20070430,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5382,20070428,'La prestation du 23/04/2007 a été reportée',280,587,20070423,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5383,20070428,'La prestation du 17/04/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5384,20070428,'La prestation du 19/04/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5385,20070428,'La prestation du 23/04/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5386,20070428,'La prestation du 20/04/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5387,20070428,'La prestation du 06/04/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5388,20070428,'La prestation du 30/04/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5389,20070428,'La prestation du 27/04/2007 a été annulée',1180,3358,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5390,20070428,'La prestation du 06/04/2007 a été reportée',287,596,20070406,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5391,20070428,'La prestation du 27/04/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5392,20070428,'Nouvelle prestation le 27/04/2007',288,598,20070427,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5393,20070428,'La prestation du 24/04/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5394,20070428,'La prestation du 30/04/2007 a été annulée',1029,2430,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5395,20070428,'La prestation du 25/04/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5396,20070428,'Nouvelle prestation le 25/04/2007',769,1298,20070425,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5397,20070428,'La prestation du 23/04/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5398,20070428,'La prestation du 24/04/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5399,20070428,'La prestation du 16/04/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5400,20070428,'La prestation du 19/04/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5401,20070428,'La prestation du 16/04/2007 a été annulée',680,741,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5402,20070428,'La prestation du 19/04/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5409,20070430,'La prestation du 27/04/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5410,20070430,'La prestation du 01/05/2007 a été reportée',707,940,20070502,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5411,20070430,'La prestation du 08/05/2007 a été reportée',707,940,20070509,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5412,20070430,'La prestation du 01/05/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5413,20070430,'La prestation du 01/05/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5414,20070430,'La prestation du 03/05/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5415,20070430,'La prestation du 05/04/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5416,20070430,'Nouvelle prestation le 05/04/2007',295,584,20070405,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5417,20070430,'La prestation du 12/04/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5418,20070430,'Nouvelle prestation le 12/04/2007',295,584,20070412,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5419,20070430,'La prestation du 19/04/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5420,20070430,'Nouvelle prestation le 19/04/2007',295,584,20070419,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5421,20070430,'La prestation du 16/04/2007 a été annulée',1180,3357,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5422,20070430,'La prestation du 20/04/2007 a été reportée',1180,3358,20070420,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5425,20070430,'La prestation du 09/04/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5426,20070430,'La prestation du 16/04/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5427,20070430,'La prestation du 11/04/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5428,20070430,'La prestation du 18/04/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5429,20070430,'La prestation du 25/04/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5431,20070430,'La prestation du 12/04/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5434,20070430,'La prestation du 01/05/2007 a été reportée',956,1910,20070502,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5435,20070430,'La prestation du 08/05/2007 a été reportée',956,1910,20070509,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5436,20070430,'La prestation du 01/05/2007 a été annulée',904,1824,NULL,172,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5437,20070430,'La prestation du 08/05/2007 a été annulée',904,1824,NULL,172,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5438,20070430,'La prestation du 04/05/2007 a été reportée',904,1825,20070504,172,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5439,20070430,'La prestation du 11/05/2007 a été reportée',904,1825,20070511,172,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5440,20070430,'La prestation du 30/04/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5441,20070430,'La prestation du 01/05/2007 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5442,20070430,'La prestation du 03/05/2007 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5443,20070430,'La prestation du 04/05/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5444,20070430,'La prestation du 01/05/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5445,20070430,'La prestation du 08/05/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5456,20070430,'La prestation du 01/05/2007 a été reportée',1132,3096,20070503,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5457,20070430,'La prestation du 08/05/2007 a été reportée',1132,3096,20070510,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5458,20070430,'La prestation du 02/04/2007 a été reportée',294,602,20070402,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5459,20070430,'La prestation du 05/04/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5460,20070430,'La prestation du 09/04/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5461,20070430,'La prestation du 23/04/2007 a été reportée',294,602,20070423,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5462,20070430,'La prestation du 30/04/2007 a été reportée',294,602,20070430,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5463,20070430,'La prestation du 26/04/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5506,20070501,'La prestation du 11/04/2007 a été reportée',865,1606,20070411,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5507,20070501,'La prestation du 18/04/2007 a été reportée',865,1606,20070418,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5508,20070501,'La prestation du 25/04/2007 a été annulée',865,1606,NULL,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5509,20070501,'La prestation du 24/04/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5510,20070501,'La prestation du 27/04/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5511,20070501,'La prestation du 18/04/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5512,20070501,'Nouvelle prestation le 18/04/2007',769,1298,20070418,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5513,20070501,'La prestation du 12/04/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5514,20070501,'Nouvelle prestation le 12/04/2007',708,943,20070412,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5515,20070501,'La prestation du 19/04/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5516,20070501,'Nouvelle prestation le 19/04/2007',708,943,20070419,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5517,20070501,'La prestation du 26/04/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5518,20070501,'Nouvelle prestation le 26/04/2007',708,943,20070426,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5519,20070501,'La prestation du 09/04/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5521,20070501,'La prestation du 23/04/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5522,20070501,'La prestation du 24/04/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5523,20070501,'Nouvelle prestation le 26/04/2007',901,1786,20070426,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5524,20070501,'La prestation du 17/05/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5525,20070501,'La prestation du 16/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5526,20070501,'La prestation du 23/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5527,20070501,'Nouvelle prestation le 05/04/2007',706,939,20070405,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5528,20070501,'La prestation du 30/04/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5529,20070501,'Nouvelle prestation le 30/04/2007',706,939,20070430,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5530,20070501,'La prestation du 21/05/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5531,20070501,'La prestation du 27/04/2007 a été reportée',978,2107,20070427,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5532,20070501,'La prestation du 18/05/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5533,20070501,'La prestation du 18/04/2007 a été reportée',1049,2537,20070418,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5534,20070501,'La prestation du 25/04/2007 a été reportée',1049,2537,20070425,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5535,20070501,'La prestation ponctuelle du 27/04/2007 de 08h45 à 10h45 a été annulée',706,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(5603,20070503,'La prestation du 01/05/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5604,20070503,'La prestation du 01/05/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5605,20070503,'La prestation du 01/05/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5606,20070503,'La prestation du 01/05/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5607,20070503,'La prestation du 01/05/2007 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5608,20070503,'La prestation du 01/05/2007 a été reportée',1269,3933,20070502,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5609,20070503,'La prestation du 01/05/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5610,20070503,'La prestation du 03/05/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5611,20070503,'La prestation du 01/05/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5612,20070503,'La prestation du 01/05/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5613,20070503,'La prestation du 01/05/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5614,20070503,'La prestation du 01/05/2007 a été reportée',1078,2784,20070502,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5615,20070503,'La prestation du 01/05/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5734,20070507,'La prestation du 08/05/2007 a été reportée',274,576,20070507,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5735,20070507,'La prestation du 15/05/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5736,20070507,'Nouvelle prestation le 15/05/2007',274,576,20070515,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5737,20070507,'La prestation du 09/05/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5738,20070507,'La prestation du 11/05/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5739,20070507,'La prestation du 07/05/2007 a été reportée',898,1800,20070504,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5740,20070507,'La prestation du 14/05/2007 a été reportée',898,1800,20070511,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5741,20070507,'La prestation du 21/05/2007 a été reportée',898,1800,20070518,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5742,20070507,'La prestation du 28/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5743,20070507,'Nouvelle prestation le 25/05/2007',898,1800,20070525,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5744,20070507,'La prestation du 21/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5745,20070507,'Nouvelle prestation le 18/05/2007',898,1800,20070518,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5746,20070507,'La prestation du 14/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5747,20070507,'Nouvelle prestation le 11/05/2007',898,1800,20070511,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5748,20070507,'La prestation du 07/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5749,20070507,'Nouvelle prestation le 04/05/2007',898,1800,20070504,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5750,20070507,'La prestation du 10/05/2007 a été reportée',898,4055,20070510,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5751,20070507,'La prestation du 07/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5752,20070507,'Nouvelle prestation le 04/05/2007',898,1800,20070504,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5753,20070507,'La prestation du 14/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5754,20070507,'Nouvelle prestation le 11/05/2007',898,1800,20070511,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5755,20070507,'La prestation du 21/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5756,20070507,'Nouvelle prestation le 18/05/2007',898,1800,20070518,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5757,20070507,'La prestation du 28/05/2007 a été annulée',898,1800,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5758,20070507,'Nouvelle prestation le 25/05/2007',898,1800,20070525,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5759,20070507,'La prestation du 14/05/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5760,20070507,'La prestation du 28/05/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5761,20070507,'La prestation du 08/05/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5762,20070507,'La prestation du 08/05/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5763,20070507,'La prestation du 03/05/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5764,20070507,'La prestation du 01/05/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5765,20070507,'La prestation du 15/05/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5766,20070507,'La prestation du 29/05/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5767,20070507,'La prestation du 04/05/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5768,20070507,'La prestation du 11/05/2007 a été annulée',1008,2321,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5769,20070507,'La prestation du 09/05/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5770,20070507,'La prestation du 23/05/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5771,20070507,'La prestation du 04/05/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5772,20070507,'La prestation du 11/05/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5777,20070508,'La prestation du 22/05/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5778,20070508,'La prestation du 04/05/2007 a été annulée',1192,3411,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5800,20070509,'La prestation du 08/05/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5818,20070509,'La prestation du 11/05/2007 a été annulée',1028,2429,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5819,20070509,'La prestation du 17/05/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5820,20070509,'La prestation du 10/05/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5821,20070509,'Nouvelle prestation le 11/05/2007',295,584,20070511,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5822,20070509,'La prestation du 17/05/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5823,20070509,'La prestation du 08/05/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5824,20070509,'La prestation du 18/05/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5825,20070509,'La prestation du 07/05/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5826,20070509,'La prestation du 21/05/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5827,20070509,'La prestation du 08/05/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5828,20070509,'La prestation du 08/05/2007 a été reportée',1078,2784,20070509,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(5836,20070509,'',1237,NULL,20070509,NULL,1,'TTTTT',NULL,23,1,1,NULL),(5837,20070509,'',1237,NULL,20070509,NULL,1,'TTTTTT',NULL,23,1,1,NULL),(5918,20070511,'La prestation du 18/05/2007 a été annulée',1247,3781,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5942,20070514,'La prestation du 17/05/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5946,20070514,'La prestation du 17/05/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5966,20070514,'La prestation du 17/05/2007 a été reportée',1260,3883,20070524,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5967,20070514,'La prestation du 24/05/2007 a été annulée',1260,3883,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5968,20070514,'La prestation du 17/05/2007 a été reportée',1260,3883,20070524,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(5978,20070514,'La prestation du 18/05/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6006,20070515,'La prestation du 15/05/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6007,20070515,'La prestation du 14/05/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6008,20070515,'La prestation du 24/05/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6009,20070515,'Nouvelle prestation le 24/05/2007',295,584,20070524,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6010,20070515,'La prestation du 17/05/2007 a été annulée',1128,3997,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6043,20070515,'La prestation du 17/05/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6113,20070518,'La prestation du 18/05/2007 a été annulée',764,1138,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6114,20070518,'La prestation du 15/05/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6115,20070518,'La prestation du 18/05/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6116,20070518,'La prestation du 17/05/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6117,20070518,'La prestation du 17/05/2007 a été reportée',839,1529,20070516,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6118,20070518,'La prestation du 18/05/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6119,20070518,'Nouvelle prestation le 21/05/2007',762,1312,20070521,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6121,20070518,'La prestation du 23/05/2007 a été annulée',865,1606,NULL,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6122,20070518,'La prestation du 30/05/2007 a été annulée',865,1606,NULL,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6125,20070518,'La prestation du 17/05/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6126,20070518,'La prestation du 18/05/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6127,20070518,'La prestation du 25/05/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6128,20070518,'La prestation du 15/05/2007 a été reportée',681,743,20070515,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6129,20070518,'La prestation du 08/05/2007 a été reportée',681,743,20070508,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(32733,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(6216,20070520,'La prestation du 17/05/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6217,20070520,'La prestation du 17/05/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6218,20070520,'La prestation du 17/05/2007 a été annulée',1148,3200,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6219,20070520,'La prestation du 15/05/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6220,20070520,'La prestation du 15/05/2007 a été reportée',1075,2891,20070516,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6221,20070520,'La prestation du 17/05/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6223,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6224,20070521,'La prestation du 21/05/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6225,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6228,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6229,20070521,'La prestation du 22/05/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6230,20070521,'La prestation du 29/05/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6244,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6245,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6246,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6247,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6248,20070521,'La prestation du 21/05/2007 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6250,20070521,'La prestation du 17/05/2007 a été reportée',1260,3883,20070531,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6251,20070521,'La prestation du 22/05/2007 a été reportée',707,940,20070523,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6252,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6259,20070521,'La prestation du 17/05/2007 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6257,20070521,'La prestation du 28/05/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6258,20070521,'La prestation du 08/05/2007 a été annulée',783,1272,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6260,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6263,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6268,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6275,20070521,'Intervenant(e) concerné(e) : BEJAOUI DJELASSI JALILA',NULL,NULL,20070430,272,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(6276,20070522,'La prestation du 21/05/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6277,20070522,'La prestation du 21/05/2007 a été annulée',1180,3357,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6278,20070522,'La prestation du 21/05/2007 a été reportée',284,591,20070522,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6288,20070522,'Intervenant(e) concerné(e) : BENAASSIA ILHAM',NULL,NULL,20070530,77,1,'Expiration du titre de séjour dans 8 jours !',NULL,9,NULL,NULL,NULL),(6289,20070522,'La prestation du 23/05/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6304,20070522,'Intervenant(e) concerné(e) : BENAASSIA ILHAM',NULL,NULL,20070530,77,1,'Expiration du titre de séjour dans 8 jours !',NULL,9,NULL,NULL,NULL),(6346,20070523,'La prestation du 23/05/2007 a été reportée',1316,4267,20070523,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6347,20070523,'La prestation du 25/05/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6348,20070523,'La prestation du 24/05/2007 a été annulée',1317,4271,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6349,20070523,'La prestation du 24/05/2007 a été annulée',1317,4271,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6350,20070523,'La prestation du 24/05/2007 a été annulée',1317,4271,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6355,20070524,'La prestation du 21/05/2007 a été reportée',291,597,20070521,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6356,20070524,'La prestation du 14/05/2007 a été annulée',291,597,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6369,20070525,'La prestation du 25/05/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6370,20070525,'La prestation du 24/05/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6574,20070525,'La prestation du 11/05/2007 a été annulée',1128,3074,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6575,20070525,'La prestation du 24/05/2007 a été reportée',1127,3073,20070524,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6576,20070528,'La prestation du 28/05/2007 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6577,20070528,'La prestation du 15/06/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6578,20070528,'La prestation du 24/05/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6579,20070528,'La prestation du 28/05/2007 a été annulée',1079,2785,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6580,20070528,'La prestation du 28/05/2007 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6581,20070528,'La prestation du 28/05/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6582,20070528,'La prestation du 28/05/2007 a été reportée',284,591,20070529,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6583,20070528,'La prestation du 28/05/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6584,20070528,'La prestation du 29/05/2007 a été reportée',1078,2784,20070530,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6585,20070528,'La prestation du 22/05/2007 a été reportée',1078,2784,20070522,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6586,20070528,'La prestation du 22/05/2007 a été reportée',1078,2784,20070523,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6587,20070528,'La prestation du 28/05/2007 a été annulée',1180,3357,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6597,20070528,'La prestation du 30/05/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6598,20070528,'La prestation du 06/06/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6599,20070528,'La prestation du 24/05/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6600,20070528,'La prestation du 28/05/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6601,20070528,'La prestation du 28/05/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6602,20070528,'La prestation du 25/05/2007 a été reportée',1228,3642,20070525,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6603,20070528,'La prestation du 01/06/2007 a été reportée',1228,3642,20070602,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6604,20070528,'La prestation du 28/05/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6605,20070528,'La prestation du 28/05/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6606,20070528,'La prestation du 28/05/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6607,20070528,'Nouvelle prestation le 29/05/2007',1105,2955,20070529,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6608,20070528,'La prestation du 28/05/2007 a été annulée',673,3783,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6640,20070528,'La prestation du 28/05/2007 a été annulée',1067,2890,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6668,20070529,'La prestation du 28/05/2007 a été reportée',284,591,20070528,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6775,20070530,'La prestation du 25/05/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6776,20070530,'La prestation du 08/06/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6777,20070530,'La prestation du 22/06/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6778,20070530,'La prestation du 28/05/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6779,20070530,'Nouvelle prestation le 29/05/2007',595,429,20070529,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6780,20070530,'La prestation du 17/05/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6781,20070530,'La prestation du 10/05/2007 a été reportée',953,2105,20070510,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6782,20070530,'La prestation du 24/05/2007 a été reportée',953,2105,20070524,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6783,20070530,'La prestation du 01/05/2007 a été annulée',844,1550,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6784,20070530,'La prestation du 17/05/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6785,20070530,'La prestation du 25/05/2007 a été reportée',978,2107,20070525,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6786,20070530,'La prestation du 01/06/2007 a été reportée',1192,3411,20070531,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6787,20070530,'La prestation du 18/05/2007 a été reportée',1192,3411,20070516,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6799,20070531,'La prestation du 01/06/2007 a été reportée',1247,3781,20070604,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6851,20070601,'les tableaux n\'ont jamais été fai, remettre les choses exactement à leurs place, le plinthes, les portes et interupteurs',0,NULL,20070604,NULL,1,'rmarques sur la prestatiuon de Mme MARX pour Mme PEREIRA',NULL,10,1,1,NULL),(6826,20070531,'La prestation du 31/05/2007 a été reportée',928,2106,20070531,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(6874,20070602,'La prestation du 24/05/2007 a été reportée',1128,3997,20070523,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6875,20070602,'La prestation du 31/05/2007 a été reportée',1128,3997,20070531,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6876,20070602,'La prestation ponctuelle du 28/05/2007 de 08h00 à 12h00 a été annulée',1317,NULL,NULL,0,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(6877,20070602,'La prestation du 25/06/2007 a été annulée',1079,2785,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6878,20070602,'La prestation du 17/05/2007 a été reportée',1127,3073,20070516,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6879,20070602,'La prestation du 28/06/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6880,20070602,'La prestation du 16/05/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6881,20070602,'La prestation du 25/05/2007 a été annulée',1180,3358,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6882,20070602,'La prestation du 25/05/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6883,20070602,'La prestation du 22/05/2007 a été reportée',1181,3359,20070523,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6884,20070602,'La prestation du 29/05/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6885,20070602,'La prestation du 25/05/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6886,20070602,'La prestation du 17/05/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(6887,20070602,'La prestation du 29/05/2007 a été reportée',681,743,20070529,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7015,20070606,'La prestation du 05/06/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7016,20070606,'La prestation du 04/06/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7017,20070606,'La prestation du 04/06/2007 a été reportée',596,430,20070605,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7024,20070606,'La prestation du 01/06/2007 a été reportée',1228,3642,20070602,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7025,20070606,'La prestation du 08/06/2007 a été reportée',1228,3642,20070608,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7026,20070606,'La prestation du 06/06/2007 a été reportée',1191,3410,20070606,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7027,20070606,'La prestation du 08/06/2007 a été reportée',1228,3642,20070609,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7035,20070606,'La prestation du 15/06/2007 a été reportée',719,980,20070614,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7036,20070606,'La prestation du 08/06/2007 a été reportée',813,3014,20070607,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7037,20070606,'La prestation du 01/06/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7038,20070606,'La prestation du 15/06/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7039,20070606,'La prestation du 29/06/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7040,20070606,'La prestation du 22/06/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7055,20070606,'La prestation du 14/06/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7056,20070606,'La prestation du 28/06/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7057,20070606,'La prestation du 04/06/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7058,20070606,'La prestation du 18/06/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7158,20070607,'La prestation du 02/05/2007 a été reportée',865,1606,20070502,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7159,20070607,'La prestation du 09/05/2007 a été reportée',865,1606,20070509,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7160,20070607,'La prestation du 16/05/2007 a été reportée',865,1606,20070516,159,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7164,20070607,'La prestation du 07/06/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7165,20070607,'La prestation du 08/06/2007 a été annulée',1008,2321,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7166,20070607,'La prestation du 07/06/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7167,20070607,'La prestation du 07/06/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7168,20070607,'La prestation du 07/06/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7200,20070608,'La prestation du 07/06/2007 a été reportée',1317,4271,20070607,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7226,20070611,'La prestation du 14/06/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7315,20070612,'La prestation du 11/06/2007 a été annulée',1079,2785,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7316,20070612,'La prestation du 12/06/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7324,20070612,'La prestation du 21/06/2007 a été reportée',953,2105,20070621,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7325,20070612,'La prestation du 07/06/2007 a été reportée',953,2105,20070607,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7504,20070616,'La prestation du 18/06/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7505,20070616,'La prestation du 14/06/2007 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7508,20070617,'La prestation du 29/05/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7509,20070617,'La prestation du 12/06/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7510,20070617,'La prestation du 26/06/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7511,20070617,'La prestation du 10/07/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7512,20070617,'La prestation du 24/07/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7513,20070617,'La prestation du 15/06/2007 a été reportée',978,2107,20070615,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7514,20070617,'La prestation du 15/06/2007 a été reportée',1228,3642,20070615,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7585,20070618,'La prestation du 13/07/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7586,20070618,'La prestation du 27/07/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7799,20070622,'La prestation du 22/06/2007 a été reportée',1351,4498,20070625,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7800,20070622,'La prestation du 21/06/2007 a été annulée',1398,4677,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7801,20070622,'La prestation du 22/06/2007 a été annulée',1192,3411,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7845,20070623,'La prestation du 25/06/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7846,20070623,'Nouvelle prestation le 25/06/2007',767,1311,20070625,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7847,20070623,'La prestation du 25/06/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7848,20070623,'Nouvelle prestation le 26/06/2007',645,605,20070626,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7849,20070623,'La prestation du 25/06/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7850,20070623,'Nouvelle prestation le 26/06/2007',767,1311,20070626,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7851,20070623,'La prestation du 28/06/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7852,20070623,'Nouvelle prestation le 25/06/2007',1317,4271,20070625,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7853,20070623,'La prestation du 28/06/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7854,20070623,'Nouvelle prestation le 28/06/2007',1127,3073,20070628,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7855,20070623,'La prestation du 28/06/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7856,20070623,'Nouvelle prestation le 29/06/2007',645,606,20070629,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7857,20070623,'La prestation du 25/06/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7858,20070623,'Nouvelle prestation le 26/06/2007',645,605,20070626,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7859,20070624,'La prestation du 16/07/2007 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(7896,20070625,'La prestation du 03/07/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7897,20070625,'La prestation du 25/06/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7898,20070625,'Nouvelle prestation le 26/06/2007',1105,2955,20070626,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(7899,20070625,'La prestation du 26/06/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8168,20070626,'Justifier l\'absence',NULL,NULL,NULL,87,1,'Absence non justifiée du 22/06/2007',527,11,NULL,NULL,NULL),(8169,20070626,'Justifier l\'absence',NULL,NULL,NULL,87,1,'Absence non justifiée du 12/06/2007',528,11,NULL,NULL,NULL),(8170,20070626,'La prestation du 21/08/2007 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8171,20070626,'La prestation du 17/08/2007 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8172,20070626,'La prestation du 24/08/2007 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8173,20070626,'La prestation du 19/09/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8174,20070626,'La prestation du 26/09/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8175,20070626,'La prestation du 24/07/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8176,20070626,'La prestation du 31/07/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8177,20070626,'La prestation du 27/07/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8178,20070626,'La prestation du 07/08/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8179,20070626,'La prestation du 14/08/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8180,20070626,'La prestation du 21/08/2007 a été annulée',1181,3359,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8181,20070626,'La prestation du 03/08/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8182,20070626,'La prestation du 10/08/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8183,20070626,'La prestation du 17/08/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8184,20070626,'La prestation du 24/08/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8185,20070626,'La prestation du 26/06/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8186,20070626,'La prestation du 19/06/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8187,20070626,'La prestation du 12/06/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8188,20070626,'La prestation du 10/07/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8189,20070626,'La prestation du 17/07/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8190,20070626,'La prestation du 24/07/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8191,20070626,'La prestation du 07/08/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8192,20070626,'La prestation du 14/08/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8193,20070626,'La prestation du 21/08/2007 a été annulée',807,1405,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8194,20070626,'La prestation du 17/07/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8195,20070626,'La prestation du 24/07/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8196,20070626,'La prestation du 28/08/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8197,20070626,'La prestation du 30/08/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8198,20070626,'La prestation du 23/08/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8199,20070626,'La prestation du 17/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8200,20070626,'La prestation du 16/07/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8201,20070626,'La prestation du 23/07/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8202,20070626,'La prestation du 30/07/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8203,20070626,'La prestation du 06/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8204,20070626,'La prestation du 13/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8205,20070626,'La prestation du 27/07/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8206,20070626,'La prestation du 05/07/2007 a été annulée',898,4055,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8207,20070626,'La prestation du 31/07/2007 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8208,20070626,'La prestation du 07/08/2007 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8209,20070626,'La prestation du 14/08/2007 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8210,20070626,'La prestation du 02/08/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8211,20070626,'La prestation du 09/08/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8212,20070626,'La prestation du 16/08/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8213,20070626,'La prestation du 03/08/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8214,20070626,'La prestation du 10/08/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8215,20070626,'La prestation du 17/08/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8218,20070626,'La prestation du 03/08/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8219,20070626,'La prestation du 10/08/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8220,20070626,'La prestation du 17/08/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8221,20070626,'La prestation du 24/08/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8222,20070626,'La prestation du 29/06/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8223,20070626,'La prestation du 09/08/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8224,20070626,'La prestation du 16/08/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8225,20070626,'La prestation du 26/07/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8226,20070626,'La prestation du 02/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8227,20070626,'La prestation du 09/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8228,20070626,'La prestation du 16/07/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8231,20070626,'La prestation du 26/06/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8232,20070626,'La prestation du 03/07/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8233,20070626,'La prestation du 10/07/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8234,20070626,'La prestation du 17/07/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8235,20070626,'La prestation du 24/07/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8236,20070626,'La prestation du 31/07/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8237,20070626,'La prestation du 07/08/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8238,20070626,'La prestation du 14/08/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8239,20070626,'La prestation du 21/08/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8240,20070626,'La prestation du 28/08/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8241,20070626,'La prestation du 04/09/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8242,20070626,'La prestation du 27/07/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8243,20070626,'La prestation du 03/08/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8244,20070626,'La prestation du 10/08/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8245,20070626,'La prestation du 04/07/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8246,20070626,'La prestation du 11/07/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8253,20070626,'La prestation du 15/06/2007 a été annulée',1128,3074,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8254,20070626,'La prestation du 22/06/2007 a été annulée',1128,3074,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8255,20070626,'La prestation du 29/06/2007 a été annulée',1128,3074,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8256,20070626,'La prestation du 13/06/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8257,20070626,'La prestation du 14/06/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8258,20070626,'La prestation du 21/06/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8259,20070626,'La prestation du 07/06/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8260,20070626,'Nouvelle prestation le 07/06/2007',1127,3073,20070607,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8261,20070626,'La prestation du 14/06/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8262,20070626,'La prestation du 21/06/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8263,20070626,'La prestation du 11/06/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8264,20070626,'La prestation du 25/06/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8265,20070626,'La prestation du 13/06/2007 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8266,20070626,'La prestation du 15/06/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8267,20070626,'La prestation du 26/06/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8268,20070626,'Nouvelle prestation le 25/06/2007',296,583,20070625,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8269,20070626,'La prestation du 12/06/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8270,20070626,'La prestation du 25/06/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8271,20070626,'Nouvelle prestation le 26/06/2007',1269,3933,20070626,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8272,20070626,'La prestation du 05/06/2007 a été reportée',1269,3933,20070605,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8273,20070626,'La prestation du 07/06/2007 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8274,20070626,'Nouvelle prestation le 07/06/2007',1269,4418,20070607,318,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8275,20070626,'La prestation du 07/06/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8276,20070626,'Nouvelle prestation le 07/06/2007',295,584,20070607,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8277,20070626,'La prestation du 12/06/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8278,20070626,'La prestation du 26/06/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8279,20070626,'La prestation du 19/06/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8280,20070626,'La prestation du 18/06/2007 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8281,20070626,'La prestation du 18/06/2007 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8282,20070626,'Nouvelle prestation le 19/06/2007',987,2196,20070619,318,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8283,20070626,'La prestation du 14/06/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8284,20070626,'La prestation du 21/06/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8285,20070626,'Nouvelle prestation le 21/06/2007',987,2197,20070621,318,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8286,20070626,'La prestation du 14/06/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8287,20070626,'La prestation du 21/06/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8288,20070626,'La prestation du 28/06/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8289,20070626,'Nouvelle prestation le 28/06/2007',760,1151,20070628,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8290,20070626,'La prestation du 21/06/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8291,20070626,'La prestation du 28/06/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8292,20070626,'La prestation du 18/06/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8293,20070626,'Nouvelle prestation le 18/06/2007',284,591,20070618,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8294,20070626,'La prestation du 25/06/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8295,20070626,'Nouvelle prestation le 27/06/2007',284,591,20070627,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8296,20070626,'La prestation du 20/06/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8297,20070626,'La prestation du 06/06/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8298,20070626,'La prestation du 11/06/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8299,20070626,'La prestation du 18/06/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8300,20070626,'La prestation du 29/06/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8301,20070626,'La prestation du 15/06/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8302,20070626,'La prestation du 01/06/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8303,20070626,'La prestation du 15/06/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8304,20070626,'La prestation du 22/06/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8305,20070626,'Nouvelle prestation le 22/06/2007',288,598,20070622,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8306,20070626,'La prestation du 29/06/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8307,20070626,'Nouvelle prestation le 29/06/2007',288,598,20070629,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8308,20070626,'La prestation du 12/06/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8309,20070626,'La prestation du 19/06/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8310,20070626,'La prestation du 26/06/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8311,20070626,'Nouvelle prestation le 29/06/2007',805,1397,20070629,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8312,20070626,'La prestation du 04/06/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8313,20070626,'La prestation du 18/06/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8314,20070626,'La prestation du 18/06/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8315,20070626,'La prestation du 14/06/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8316,20070626,'La prestation du 18/06/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8317,20070626,'La prestation du 18/06/2007 a été annulée',680,741,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8318,20070626,'La prestation du 25/06/2007 a été annulée',680,741,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8319,20070626,'La prestation du 14/06/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8320,20070626,'La prestation du 21/06/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8321,20070626,'La prestation du 28/06/2007 a été annulée',680,742,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8328,20070627,'La prestation du 28/06/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8329,20070627,'Nouvelle prestation le 29/06/2007',1427,4836,20070629,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8330,20070627,'La prestation du 05/07/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8331,20070627,'Nouvelle prestation le 05/07/2007',1427,4836,20070705,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8332,20070627,'La prestation du 28/06/2007 a été reportée',1427,4836,20070629,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8369,20070627,'La prestation du 28/06/2007 a été reportée',1354,4523,20070629,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8482,20070628,'La prestation du 07/06/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8492,20070628,'La prestation du 19/06/2007 a été reportée',681,743,20070619,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8496,20070628,'La prestation du 26/06/2007 a été reportée',681,743,20070626,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8502,20070628,'La prestation du 21/06/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8503,20070628,'Nouvelle prestation le 21/06/2007',295,584,20070621,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8514,20070628,'La prestation du 07/06/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8515,20070628,'La prestation du 13/06/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8516,20070628,'La prestation du 27/06/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8517,20070628,'La prestation du 06/06/2007 a été reportée',285,1301,20070606,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8581,20070629,'La prestation du 11/06/2007 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8582,20070629,'La prestation du 14/06/2007 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8583,20070629,'La prestation du 11/06/2007 a été annulée',291,597,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8584,20070629,'La prestation du 12/06/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8585,20070629,'La prestation du 13/06/2007 a été annulée',273,1185,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8586,20070629,'La prestation du 12/06/2007 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8587,20070629,'La prestation du 15/06/2007 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8601,20070629,'La prestation du 10/07/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8602,20070629,'Nouvelle prestation le 11/07/2007',284,591,20070711,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8613,20070629,'La prestation du 29/06/2007 a été reportée',719,980,20070628,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8614,20070629,'La prestation du 28/06/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8624,20070701,'La prestation du 12/07/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8625,20070701,'La prestation du 26/07/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8626,20070701,'La prestation du 02/07/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8627,20070701,'La prestation du 16/07/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8628,20070701,'La prestation du 30/07/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8629,20070701,'La prestation du 13/06/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8630,20070701,'La prestation du 20/06/2007 a été reportée',1049,2537,20070619,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8634,20070701,'La prestation du 25/06/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8654,20070702,'La prestation du 03/07/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8702,20070702,'La prestation du 03/07/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8707,20070702,'La prestation du 03/07/2007 a été reportée',1078,2784,20070705,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8708,20070702,'La prestation du 03/07/2007 a été reportée',1078,2784,20070705,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(8756,20070702,'La prestation du 13/07/2007 a été reportée',978,2107,20070713,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8757,20070702,'La prestation du 14/06/2007 a été reportée',953,2105,20070614,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(8758,20070702,'La prestation du 19/07/2007 a été reportée',953,2105,20070719,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9082,20070703,'La prestation du 02/07/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9083,20070703,'Nouvelle prestation le 02/07/2007',292,200,20070702,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9096,20070703,'La prestation du 02/07/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9097,20070703,'La prestation du 05/07/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9098,20070703,'La prestation du 09/07/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9099,20070703,'La prestation du 12/07/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9100,20070703,'La prestation du 06/07/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9101,20070703,'La prestation du 13/07/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9102,20070703,'La prestation du 10/08/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9103,20070703,'La prestation du 24/08/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9104,20070703,'La prestation du 03/08/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9106,20070703,'La prestation du 03/08/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9107,20070703,'La prestation du 10/08/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9108,20070703,'La prestation du 13/07/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9109,20070703,'La prestation du 02/08/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9110,20070703,'La prestation du 09/08/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9111,20070703,'La prestation du 17/07/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9112,20070703,'La prestation du 18/07/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9113,20070703,'La prestation du 08/08/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9114,20070703,'La prestation du 15/08/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9115,20070703,'La prestation du 22/08/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9116,20070703,'La prestation du 29/08/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9117,20070703,'La prestation du 05/07/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9118,20070703,'La prestation du 24/07/2007 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9119,20070703,'La prestation du 27/07/2007 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9120,20070703,'La prestation du 14/08/2007 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9121,20070703,'La prestation du 21/08/2007 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9122,20070703,'La prestation du 17/08/2007 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9123,20070703,'La prestation du 24/08/2007 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9124,20070703,'La prestation du 02/07/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9125,20070703,'La prestation du 09/07/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9126,20070703,'La prestation du 16/07/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9127,20070703,'La prestation du 23/07/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9128,20070703,'La prestation du 05/07/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9129,20070703,'La prestation du 12/07/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9130,20070703,'La prestation du 19/07/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9131,20070703,'La prestation du 26/07/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9132,20070703,'La prestation du 01/08/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9133,20070703,'La prestation du 08/08/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9134,20070703,'La prestation du 03/07/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9135,20070703,'La prestation du 10/07/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9136,20070703,'La prestation du 07/08/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9137,20070703,'La prestation du 14/08/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9138,20070703,'La prestation du 19/07/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9139,20070703,'La prestation du 26/07/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9140,20070703,'La prestation du 02/08/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9141,20070703,'La prestation du 02/07/2007 a été annulée',1067,2890,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9144,20070703,'La prestation du 02/07/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9146,20070703,'La prestation du 20/08/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9147,20070703,'La prestation du 27/08/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9148,20070703,'La prestation du 03/09/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9149,20070703,'La prestation du 10/09/2007 a été annulée',1193,3423,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9150,20070703,'La prestation du 20/07/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9151,20070703,'La prestation du 27/07/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9152,20070703,'La prestation du 03/08/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9153,20070703,'La prestation du 17/08/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9154,20070703,'La prestation du 31/07/2007 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9155,20070703,'La prestation du 07/08/2007 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9156,20070703,'La prestation du 14/08/2007 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9157,20070703,'La prestation du 08/08/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9158,20070703,'La prestation du 15/08/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9159,20070703,'La prestation du 13/07/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9160,20070703,'La prestation du 20/07/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9161,20070703,'La prestation du 27/07/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9162,20070703,'La prestation du 03/08/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9163,20070703,'La prestation du 10/08/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9164,20070703,'La prestation du 17/08/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9165,20070703,'La prestation du 24/08/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9166,20070703,'La prestation du 19/07/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9167,20070703,'La prestation du 09/08/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9168,20070703,'La prestation du 16/08/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9169,20070703,'La prestation du 23/08/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9170,20070703,'La prestation du 02/07/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9171,20070703,'La prestation du 06/08/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9172,20070703,'La prestation du 13/08/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9371,20070705,'La prestation du 09/07/2007 a été reportée',1105,2955,20070710,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9372,20070705,'La prestation du 16/07/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9373,20070705,'La prestation du 20/08/2007 a été annulée',1396,4669,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9374,20070705,'La prestation du 27/08/2007 a été annulée',1396,4669,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9375,20070705,'La prestation du 21/08/2007 a été annulée',1396,4670,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9376,20070705,'La prestation du 28/08/2007 a été annulée',1396,4670,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9377,20070705,'La prestation du 23/08/2007 a été annulée',1396,4671,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9378,20070705,'La prestation du 30/08/2007 a été annulée',1396,4671,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9379,20070705,'La prestation du 04/07/2007 a été reportée',1049,2537,20070704,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9380,20070705,'La prestation du 11/07/2007 a été reportée',1049,2537,20070711,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9396,20070705,'La prestation du 02/07/2007 a été reportée',1420,5028,20070702,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(9428,20070705,'La prestation du 10/07/2007 a été reportée',1078,2784,20070711,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9472,20070706,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20070615,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(9473,20070706,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20070615,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(9474,20070706,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20070615,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(9475,20070706,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20070615,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(9476,20070706,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20070615,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(9518,20070706,'La prestation du 06/07/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9553,20070710,'La prestation du 17/07/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9554,20070710,'La prestation du 31/07/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9555,20070710,'La prestation du 02/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9556,20070710,'La prestation du 09/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9557,20070710,'Nouvelle prestation le 09/07/2007',277,206,20070709,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9558,20070710,'La prestation du 16/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9559,20070710,'La prestation du 30/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9560,20070710,'La prestation du 09/07/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9561,20070710,'La prestation du 23/07/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9562,20070710,'La prestation du 12/07/2007 a été annulée',898,4055,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9768,20070710,'La prestation du 11/07/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9769,20070710,'La prestation du 25/07/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9774,20070710,'La prestation du 25/07/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9775,20070710,'Nouvelle prestation le 25/07/2007',769,1298,20070725,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9776,20070710,'La prestation du 26/07/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9781,20070710,'La prestation du 16/07/2007 a été annulée',1256,5111,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9782,20070710,'La prestation du 30/07/2007 a été annulée',1256,5111,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9783,20070710,'La prestation du 02/07/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9784,20070710,'La prestation du 16/07/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9785,20070710,'La prestation du 30/07/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9786,20070710,'La prestation du 09/07/2007 a été reportée',1256,5111,20070709,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9787,20070710,'La prestation du 23/07/2007 a été reportée',1256,5111,20070723,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9791,20070710,'La prestation du 12/07/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9792,20070710,'La prestation du 19/07/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(9793,20070710,'La prestation du 26/07/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10025,20070711,'La prestation du 07/08/2007 a été reportée',1452,5206,20070807,47,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10026,20070711,'La prestation du 16/07/2007 a été annulée',400,2427,NULL,45,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10027,20070711,'Nouvelle prestation le 16/07/2007',400,2427,20070716,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10030,20070711,'La prestation du 17/07/2007 a été annulée',1453,5210,NULL,329,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10031,20070711,'La prestation du 17/07/2007 a été annulée',556,2996,NULL,243,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10032,20070711,'La prestation du 10/07/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10033,20070711,'Nouvelle prestation le 10/07/2007',1398,4676,20070710,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10034,20070711,'La prestation du 19/07/2007 a été annulée',1398,4677,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10035,20070711,'Nouvelle prestation le 19/07/2007',1398,4677,20070719,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10036,20070711,'La prestation du 11/07/2007 a été reportée',1292,4111,20070712,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10037,20070711,'La prestation ponctuelle du 16/07/2007 de 14h00 à 16h00 a été annulée',1067,NULL,NULL,220,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(10038,20070711,'La prestation du 09/07/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10039,20070711,'La prestation du 16/07/2007 a été annulée',783,1271,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10040,20070711,'La prestation du 12/07/2007 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10041,20070711,'La prestation du 19/07/2007 a été annulée',783,1274,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10042,20070711,'La prestation du 13/07/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10043,20070711,'La prestation du 20/07/2007 a été annulée',783,1277,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10044,20070711,'La prestation du 12/07/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10045,20070711,'La prestation du 18/07/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10046,20070711,'La prestation du 25/07/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10047,20070711,'La prestation du 09/07/2007 a été annulée',600,5020,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10048,20070711,'Nouvelle prestation le 09/07/2007',600,5020,20070709,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10049,20070711,'La prestation du 16/07/2007 a été reportée',843,1548,20070719,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10050,20070711,'La prestation du 20/07/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10051,20070711,'La prestation du 23/07/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10052,20070711,'La prestation du 03/07/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10053,20070711,'La prestation du 06/07/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10054,20070711,'La prestation du 13/07/2007 a été reportée',1456,5230,20070712,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10089,20070712,'La prestation du 12/07/2007 a été reportée',294,603,20070712,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10092,20070712,'La prestation du 04/07/2007 a été reportée',285,1301,20070704,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10095,20070712,'La prestation du 11/07/2007 a été reportée',285,1301,20070711,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10096,20070712,'La prestation du 25/07/2007 a été reportée',285,1301,20070725,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10097,20070712,'La prestation du 19/07/2007 a été annulée',898,4055,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10098,20070712,'La prestation du 26/07/2007 a été annulée',898,4055,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10105,20070712,'La prestation du 23/07/2007 a été annulée',1459,5250,NULL,83,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10106,20070712,'Décaler l\'ocurrence du 23/07/2007 de la prestation',622,669,NULL,83,1,'Absence d\'un intervenant',609,17,NULL,NULL,0),(10107,20070712,'La prestation du 23/07/2007 a été annulée',1459,5250,NULL,83,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10108,20070712,'Nouvelle prestation le 24/07/2007',1459,5250,20070724,184,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10110,20070712,'2 retards cobse',1459,NULL,20070712,NULL,1,'PB retards FDM',NULL,17,1,NULL,NULL),(10111,20070712,'2 retards sur 2 semaines. Convoquer la FDM + Rap client pour reseumé',1459,NULL,20070712,NULL,1,'PB retards FDM',NULL,17,1,1,NULL),(10112,20070712,'',1459,NULL,20070712,NULL,1,'fvuom:pjpk',NULL,17,1,NULL,NULL),(10113,20070712,'',1459,NULL,20070712,NULL,1,'^hfogml: v!b^p',NULL,17,1,NULL,NULL),(10114,20070712,'',1459,NULL,20070712,NULL,1,'^hfogml: v!b^p',NULL,17,1,NULL,NULL),(10115,20070712,'La prestation du 20/07/2007 a été annulée',1459,5252,NULL,333,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10116,20070712,'La prestation du 27/07/2007 a été reportée',1459,5252,20070726,333,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10117,20070712,'La prestation du 13/07/2007 a été annulée',1459,5252,NULL,333,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10118,20070712,'Nouvelle prestation le 20/07/2007',1459,5252,20070720,184,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10141,20070713,'La prestation du 19/07/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10142,20070713,'La prestation du 14/08/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10143,20070713,'La prestation du 28/08/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10144,20070713,'La prestation du 20/07/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10145,20070713,'La prestation du 27/07/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10182,20070713,'Décaler l\'ocurrence du 17/07/2007 de la prestation',1078,2784,NULL,230,1,'Absence d\'un intervenant',612,11,NULL,NULL,0),(10183,20070713,'Décaler l\'ocurrence du 16/07/2007 de la prestation',1318,4273,NULL,230,1,'Absence d\'un intervenant',612,11,NULL,NULL,0),(10184,20070713,'Décaler l\'ocurrence du 18/07/2007 de la prestation',1080,2801,NULL,230,1,'Absence d\'un intervenant',613,11,NULL,NULL,0),(10189,20070713,'La prestation du 20/08/2007 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10190,20070713,'La prestation du 19/07/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10191,20070713,'La prestation du 16/08/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10192,20070713,'La prestation du 17/08/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10197,20070713,'La prestation du 03/09/2007 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10198,20070713,'La prestation du 10/09/2007 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10199,20070713,'La prestation du 06/09/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10200,20070713,'La prestation du 07/09/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10201,20070713,'La prestation du 02/08/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10202,20070713,'La prestation du 06/08/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10203,20070713,'La prestation du 13/08/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10204,20070713,'La prestation du 20/08/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10205,20070713,'La prestation du 27/08/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10206,20070713,'La prestation du 22/08/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10207,20070713,'La prestation du 29/08/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10208,20070713,'La prestation du 02/08/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10209,20070713,'La prestation du 09/08/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10210,20070713,'La prestation du 23/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10211,20070713,'La prestation du 06/08/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10212,20070713,'La prestation du 13/08/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10213,20070713,'La prestation du 08/08/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10214,20070713,'La prestation du 15/08/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10216,20070713,'Décaler l\'ocurrence du 31/07/2007 de la prestation',1078,2784,NULL,230,1,'Absence d\'un intervenant',616,11,NULL,NULL,0),(10217,20070713,'Décaler l\'ocurrence du 30/07/2007 de la prestation',1318,4273,NULL,230,1,'Absence d\'un intervenant',616,11,NULL,NULL,0),(10218,20070713,'Décaler l\'ocurrence du 13/07/2007 de la prestation',276,1300,NULL,37,1,'Absence d\'un intervenant',617,11,NULL,NULL,0),(10219,20070713,'La prestation du 06/08/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10220,20070713,'La prestation du 13/08/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10221,20070713,'La prestation du 20/08/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10222,20070713,'La prestation du 27/08/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10223,20070713,'La prestation du 13/07/2007 a été reportée',288,598,20070716,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10230,20070713,'La prestation du 13/07/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10231,20070713,'Nouvelle prestation le 13/07/2007',645,606,20070713,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10232,20070713,'La prestation du 26/07/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10233,20070713,'Nouvelle prestation le 26/07/2007',295,584,20070726,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10234,20070713,'La prestation du 17/07/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10236,20070716,'Intervenant(e) concerné(e) : BARTOHOMEO BERNADETTE',NULL,NULL,20070625,311,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(10241,20070716,'Intervenant(e) concerné(e) : BARTOHOMEO BERNADETTE',NULL,NULL,20070625,311,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(10244,20070716,'Intervenant(e) concerné(e) : BARTOHOMEO BERNADETTE',NULL,NULL,20070625,311,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(10246,20070716,'Intervenant(e) concerné(e) : BARTOHOMEO BERNADETTE',NULL,NULL,20070625,311,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(10250,20070716,'Intervenant(e) concerné(e) : BARTOHOMEO BERNADETTE',NULL,NULL,20070625,311,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(10259,20070716,'La prestation du 01/08/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10260,20070716,'Nouvelle prestation le 01/08/2007',769,1298,20070801,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10261,20070716,'La prestation du 22/08/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10262,20070716,'Nouvelle prestation le 22/08/2007',769,1298,20070822,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10263,20070716,'La prestation du 16/08/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10286,20070716,'Intervenant(e) concerné(e) : BARTOHOMEO BERNADETTE',NULL,NULL,20070625,311,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(10287,20070716,'La prestation du 07/08/2007 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10288,20070716,'La prestation du 14/08/2007 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10289,20070716,'La prestation du 21/08/2007 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10290,20070716,'La prestation du 03/08/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10291,20070716,'La prestation du 10/08/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10292,20070716,'La prestation du 17/08/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10293,20070716,'La prestation du 24/08/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10294,20070716,'La prestation du 17/07/2007 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10325,20070716,'kjlzhidpùmkghsjljiks',556,NULL,20070716,NULL,1,'shkgdzj',NULL,17,1,NULL,NULL),(10360,20070717,'La prestation du 13/07/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10361,20070717,'La prestation du 21/08/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10667,20070718,'La prestation du 19/07/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10668,20070718,'La prestation du 16/07/2007 a été reportée',671,5225,20070717,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10669,20070718,'La prestation du 17/07/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10670,20070718,'La prestation du 16/07/2007 a été annulée',673,3783,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10671,20070718,'La prestation du 19/07/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(10681,20070718,'La prestation du 30/07/2007 a été annulée',1472,5393,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10682,20070718,'La prestation du 27/07/2007 a été annulée',1472,5394,NULL,185,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10683,20070718,'La prestation du 24/07/2007 a été annulée',556,5395,NULL,340,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(10690,20070719,'La prestation du 18/07/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10691,20070719,'La prestation du 01/08/2007 a été annulée',1080,5398,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10692,20070719,'La prestation du 15/08/2007 a été annulée',1080,5398,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10693,20070719,'La prestation du 29/08/2007 a été annulée',1080,5398,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10694,20070719,'La prestation du 19/07/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10695,20070719,'Nouvelle prestation le 23/07/2007',1007,2320,20070723,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10696,20070719,'La prestation du 18/07/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10697,20070719,'Nouvelle prestation le 20/07/2007',897,2195,20070720,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10699,20070719,'La prestation du 26/07/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10700,20070719,'Décaler l\'ocurrence du 30/07/2007 de la prestation',1318,4273,NULL,230,1,'Absence d\'un intervenant',639,11,NULL,NULL,0),(10701,20070719,'La prestation du 19/07/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10702,20070719,'Nouvelle prestation le 21/07/2007',1317,4271,20070721,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10708,20070719,'La prestation du 20/07/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10719,20070719,'La prestation du 24/07/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10720,20070719,'La prestation du 31/07/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10728,20070719,'La prestation du 20/07/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(10954,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10955,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10956,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10957,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10958,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10959,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10960,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10961,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10962,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10963,20070722,'',1480,NULL,20070723,NULL,1,'',NULL,17,1,NULL,NULL),(10964,20070722,'',1480,NULL,20070723,NULL,1,'',NULL,17,1,NULL,NULL),(10965,20070722,'',1480,NULL,20070722,NULL,1,'',NULL,17,1,NULL,NULL),(10966,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10967,20070722,'',1480,NULL,20070723,NULL,1,'',NULL,17,1,NULL,NULL),(10968,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10974,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10977,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(10978,20070722,'Intervenant(e) concerné(e) : BOUCHAMA MALIKA',NULL,NULL,20070701,48,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(11036,20070723,'Intervenant(e) concerné(e) : ANDREU KARINE',NULL,NULL,20070702,316,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(11058,20070723,'Intervenant(e) concerné(e) : ANDREU KARINE',NULL,NULL,20070702,316,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(11066,20070723,'La prestation du 20/07/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11069,20070723,'Intervenant(e) concerné(e) : ANDREU KARINE',NULL,NULL,20070702,316,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(11072,20070723,'La prestation du 24/07/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11073,20070723,'La prestation du 24/07/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11104,20070723,'La prestation du 25/07/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11105,20070723,'Intervenant(e) concerné(e) : ANDREU KARINE',NULL,NULL,20070702,316,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(11106,20070723,'La prestation du 03/08/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11107,20070723,'La prestation du 10/08/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11108,20070723,'La prestation du 01/08/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11109,20070723,'La prestation du 20/08/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11110,20070723,'La prestation du 22/08/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11111,20070723,'La prestation du 27/08/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11112,20070723,'La prestation du 29/08/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11113,20070723,'La prestation du 02/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11114,20070723,'La prestation du 03/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11115,20070723,'La prestation du 06/08/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11116,20070723,'La prestation du 09/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11117,20070723,'La prestation du 10/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11118,20070723,'La prestation du 13/08/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11119,20070723,'La prestation du 16/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11120,20070723,'La prestation du 17/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11121,20070723,'La prestation du 20/08/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11122,20070723,'La prestation du 23/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11123,20070723,'La prestation du 24/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11124,20070723,'La prestation du 31/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11125,20070723,'La prestation du 27/08/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11126,20070723,'La prestation du 30/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11142,20070723,'La prestation du 13/07/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11143,20070723,'La prestation du 31/07/2007 a été annulée',296,5503,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11195,20070724,'La prestation du 01/08/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11197,20070724,'La prestation du 06/08/2007 a été annulée',673,3783,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11198,20070724,'La prestation du 09/08/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11199,20070724,'La prestation du 16/08/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11200,20070724,'La prestation du 13/08/2007 a été annulée',673,3783,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11201,20070724,'La prestation du 06/08/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11202,20070724,'La prestation du 13/08/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11203,20070724,'La prestation du 08/08/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11204,20070724,'La prestation du 15/08/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11384,20070725,'La prestation du 01/08/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11385,20070725,'La prestation du 08/08/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11386,20070725,'La prestation du 15/08/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11407,20070726,'La prestation du 24/07/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11408,20070726,'Nouvelle prestation le 24/07/2007',287,1600,20070724,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11414,20070726,'La prestation du 24/07/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11415,20070726,'La prestation du 25/07/2007 a été annulée',1080,5398,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11416,20070726,'Nouvelle prestation le 25/07/2007',1080,5398,20070725,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11417,20070726,'La prestation du 02/08/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11418,20070726,'La prestation du 09/08/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11419,20070726,'La prestation du 16/08/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11420,20070726,'La prestation du 26/07/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11421,20070726,'Nouvelle prestation le 26/07/2007',1427,4836,20070726,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11430,20070726,'La prestation du 26/07/2007 a été reportée',294,603,20070726,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11433,20070726,'La prestation du 06/07/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11434,20070726,'La prestation du 13/07/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11435,20070726,'La prestation du 03/08/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11436,20070726,'La prestation du 10/08/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11437,20070726,'La prestation du 17/08/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11438,20070726,'La prestation du 23/07/2007 a été reportée',294,602,20070724,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11453,20070726,'La prestation du 31/08/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12133,20070803,'Décaler l\'ocurrence du 03/09/2007 de la prestation',1427,4835,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12132,20070803,'Décaler l\'ocurrence du 27/08/2007 de la prestation',1427,4835,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12131,20070803,'Décaler l\'ocurrence du 20/08/2007 de la prestation',1427,4835,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12130,20070803,'Décaler l\'ocurrence du 31/08/2007 de la prestation',276,1300,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12129,20070803,'Décaler l\'ocurrence du 28/08/2007 de la prestation',276,1204,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12128,20070803,'Décaler l\'ocurrence du 28/08/2007 de la prestation',681,743,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12127,20070803,'Décaler l\'ocurrence du 21/08/2007 de la prestation',681,743,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12126,20070803,'Décaler l\'ocurrence du 30/08/2007 de la prestation',280,588,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12125,20070803,'Décaler l\'ocurrence du 23/08/2007 de la prestation',280,588,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12124,20070803,'Décaler l\'ocurrence du 16/08/2007 de la prestation',280,588,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12123,20070803,'Décaler l\'ocurrence du 03/09/2007 de la prestation',280,587,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12122,20070803,'Décaler l\'ocurrence du 27/08/2007 de la prestation',280,587,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(12121,20070803,'Décaler l\'ocurrence du 20/08/2007 de la prestation',280,587,NULL,37,1,'Absence d\'un intervenant',687,11,NULL,NULL,0),(11525,20070727,'La prestation du 11/07/2007 a été reportée',273,1185,20070711,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11526,20070727,'La prestation du 18/07/2007 a été reportée',273,1185,20070718,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11528,20070727,'La prestation du 25/07/2007 a été annulée',1080,5398,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11529,20070727,'Nouvelle prestation le 25/07/2007',1080,5398,20070725,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11624,20070730,'La prestation du 27/07/2007 a été reportée',287,596,20070727,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11635,20070730,'La prestation ponctuelle du 11/07/2007 de 09h30 à 11h30 a été annulée',291,NULL,NULL,37,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(11637,20070730,'La prestation ponctuelle du 11/07/2007 de 09h00 à 12h00 a été annulée',1415,NULL,NULL,89,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(11640,20070730,'La prestation du 11/07/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11641,20070730,'La prestation du 18/07/2007 a été reportée',285,1301,20070718,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11642,20070730,'La prestation du 25/07/2007 a été annulée',285,1301,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11756,20070730,'Intervenant(e) concerné(e) : LEMOINE CELINE',NULL,NULL,20070709,261,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(11777,20070730,'Intervenant(e) concerné(e) : LEMOINE CELINE',NULL,NULL,20070709,261,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(11790,20070730,'La prestation du 12/07/2007 a été annulée',1398,4677,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11791,20070730,'La prestation du 17/07/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11792,20070730,'La prestation du 31/07/2007 a été reportée',1398,4676,20070730,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11793,20070730,'La prestation du 06/07/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11794,20070730,'Nouvelle prestation le 13/07/2007',721,998,20070713,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11795,20070730,'La prestation du 09/07/2007 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11796,20070730,'Nouvelle prestation le 09/07/2007',956,1909,20070709,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11797,20070730,'La prestation du 20/07/2007 a été annulée',1470,5380,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11798,20070730,'La prestation du 30/07/2007 a été annulée',1420,5028,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11799,20070730,'La prestation du 31/07/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11800,20070730,'La prestation du 19/07/2007 a été reportée',953,2105,20070719,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11801,20070730,'La prestation du 30/07/2007 a été reportée',1353,4517,20070731,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11802,20070730,'La prestation du 07/08/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11819,20070731,'La prestation du 24/07/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11820,20070731,'Nouvelle prestation le 24/07/2007',901,1786,20070724,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11821,20070731,'La prestation du 27/07/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11822,20070731,'Nouvelle prestation le 25/07/2007',843,1549,20070725,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11823,20070731,'La prestation du 06/08/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11824,20070731,'La prestation du 31/07/2007 a été reportée',1381,4623,20070723,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11825,20070731,'La prestation du 14/08/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11826,20070731,'La prestation du 28/08/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11829,20070731,'La prestation du 12/07/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11830,20070731,'Nouvelle prestation le 12/07/2007',880,1779,20070712,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11835,20070731,'La prestation du 02/08/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11836,20070731,'La prestation du 09/08/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11837,20070731,'La prestation du 10/08/2007 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11838,20070731,'La prestation du 17/08/2007 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11839,20070731,'La prestation du 18/07/2007 a été reportée',1049,2537,20070718,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11840,20070731,'La prestation du 25/07/2007 a été reportée',1049,2537,20070725,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11880,20070731,'La prestation du 02/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11881,20070731,'Nouvelle prestation le 01/08/2007',287,595,20070801,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11882,20070731,'La prestation du 09/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11883,20070731,'Nouvelle prestation le 08/08/2007',287,595,20070808,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11884,20070731,'La prestation du 07/08/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11885,20070731,'Nouvelle prestation le 08/08/2007',287,1600,20070808,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11886,20070731,'La prestation du 09/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11887,20070731,'La prestation du 16/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11888,20070731,'Nouvelle prestation le 15/08/2007',287,595,20070815,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11890,20070731,'La prestation du 23/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11891,20070731,'La prestation du 09/07/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11941,20070801,'La prestation du 16/07/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11950,20070801,'La prestation ponctuelle du 21/07/2007 de 09h00 à 11h00 a été annulée',1382,NULL,NULL,156,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(11961,20070801,'La prestation du 02/08/2007 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11962,20070801,'La prestation du 09/08/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11963,20070801,'La prestation du 16/08/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11965,20070801,'La prestation du 05/07/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11966,20070801,'Nouvelle prestation le 05/07/2007',1317,4271,20070705,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11967,20070801,'La prestation du 01/08/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11968,20070801,'Nouvelle prestation le 01/08/2007',1078,2784,20070801,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11969,20070801,'La prestation du 15/08/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11970,20070801,'Nouvelle prestation le 04/08/2007',597,432,20070804,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11971,20070801,'La prestation du 03/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11972,20070801,'Nouvelle prestation le 02/08/2007',296,583,20070802,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11978,20070801,'La prestation du 19/07/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11979,20070801,'Nouvelle prestation le 21/07/2007',1317,4271,20070721,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11980,20070801,'La prestation du 05/07/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11981,20070801,'Nouvelle prestation le 05/07/2007',1317,4271,20070705,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(11989,20070801,'La prestation du 31/07/2007 a été reportée',1004,5832,20070731,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(11990,20070801,'La prestation du 02/08/2007 a été reportée',1004,5833,20070802,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12071,20070802,'La prestation du 02/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12074,20070802,'La prestation du 10/08/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12075,20070802,'Nouvelle prestation le 10/08/2007',645,606,20070810,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12076,20070802,'La prestation du 07/08/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12077,20070802,'La prestation du 03/08/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12078,20070802,'La prestation du 14/08/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12079,20070802,'Nouvelle prestation le 14/08/2007',645,605,20070814,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12080,20070802,'La prestation du 10/08/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12081,20070802,'La prestation du 24/08/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12082,20070802,'Intervenant(e) concerné(e) : TOTO DD',NULL,NULL,20070712,328,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12083,20070802,'La prestation du 02/08/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12109,20070802,'Intervenant(e) concerné(e) : TOTO DD',NULL,NULL,20070712,328,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12110,20070802,'La prestation du 30/07/2007 a été annulée',1353,4517,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12111,20070802,'Nouvelle prestation le 31/07/2007',1353,4517,20070731,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12112,20070802,'La prestation du 03/08/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12114,20070803,'La prestation du 08/08/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12115,20070803,'La prestation du 07/08/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12116,20070803,'La prestation du 06/08/2007 a été annulée',1079,2785,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12117,20070803,'Nouvelle prestation le 06/08/2007',1079,2785,20070806,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12118,20070803,'La prestation du 15/08/2007 a été annulée',273,1185,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12119,20070803,'La prestation du 22/08/2007 a été annulée',273,1185,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12120,20070803,'La prestation du 29/08/2007 a été annulée',273,1185,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12134,20070803,'La prestation du 24/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12136,20070803,'La prestation du 31/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12137,20070803,'Nouvelle prestation le 31/08/2007',288,598,20070831,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12138,20070803,'La prestation du 16/08/2007 a été reportée',1427,4836,20070816,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12139,20070803,'La prestation du 23/08/2007 a été reportée',1427,4836,20070823,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12142,20070803,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12143,20070803,'Nouvelle prestation le 20/08/2007',1427,4835,20070820,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12144,20070803,'La prestation du 27/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12145,20070803,'Nouvelle prestation le 27/08/2007',1427,4835,20070827,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12146,20070803,'La prestation du 21/08/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12147,20070803,'La prestation du 28/08/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12149,20070803,'La prestation du 16/08/2007 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12150,20070803,'La prestation du 20/08/2007 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12151,20070803,'La prestation du 23/08/2007 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12152,20070803,'La prestation du 30/08/2007 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12153,20070803,'La prestation du 27/08/2007 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12154,20070803,'La prestation du 28/08/2007 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12155,20070803,'La prestation du 31/08/2007 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12158,20070803,'La prestation du 12/07/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12159,20070803,'La prestation du 27/08/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12160,20070803,'La prestation du 03/09/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12161,20070803,'La prestation du 27/08/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12162,20070803,'Nouvelle prestation le 27/08/2007',292,200,20070827,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12163,20070803,'La prestation du 03/09/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12164,20070803,'Nouvelle prestation le 03/09/2007',292,200,20070903,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12165,20070803,'La prestation du 23/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12166,20070803,'Nouvelle prestation le 23/08/2007',1427,4836,20070823,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12167,20070803,'La prestation du 30/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12168,20070803,'Nouvelle prestation le 30/08/2007',1427,4836,20070830,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12169,20070803,'La prestation du 20/08/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12170,20070803,'Nouvelle prestation le 13/08/2007',277,206,20070813,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12545,20070810,'Décaler l\'ocurrence du 13/08/2007 de la prestation',1079,2785,NULL,229,1,'Absence d\'un intervenant',708,11,NULL,NULL,0),(12173,20070803,'La prestation du 09/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12174,20070803,'Nouvelle prestation le 09/08/2007',1427,4836,20070809,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12176,20070803,'La prestation du 09/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12177,20070803,'Nouvelle prestation le 09/08/2007',295,584,20070809,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12178,20070803,'La prestation du 10/09/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12179,20070803,'La prestation du 24/09/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12180,20070803,'La prestation du 30/08/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12182,20070803,'La prestation du 02/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12183,20070803,'Nouvelle prestation le 03/08/2007',1427,4836,20070803,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12185,20070803,'La prestation du 06/08/2007 a été annulée',1478,5672,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12186,20070803,'La prestation du 13/08/2007 a été annulée',1478,5672,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12187,20070803,'La prestation du 20/08/2007 a été annulée',1478,5672,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12188,20070803,'La prestation du 27/08/2007 a été annulée',1478,5672,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12189,20070803,'La prestation du 09/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12190,20070803,'Nouvelle prestation le 09/08/2007',295,584,20070809,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12191,20070803,'La prestation du 31/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12192,20070803,'Nouvelle prestation le 31/08/2007',288,598,20070831,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12193,20070803,'La prestation du 30/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12194,20070803,'Nouvelle prestation le 30/08/2007',637,572,20070830,312,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12195,20070803,'La prestation du 31/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12196,20070803,'Nouvelle prestation le 31/08/2007',288,598,20070831,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12197,20070803,'La prestation du 24/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12199,20070803,'La prestation du 24/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12215,20070803,'La prestation du 06/08/2007 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12230,20070803,'La prestation ponctuelle du 17/08/2007 de 09h00 à 12h00 a été annulée',1501,NULL,NULL,274,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(12231,20070803,'La prestation ponctuelle du 17/08/2007 de 09h00 à 12h00 a été annulée',1501,NULL,NULL,229,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(12233,20070803,'La prestation du 29/08/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12234,20070803,'La prestation du 09/08/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12238,20070803,'La prestation du 15/08/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12239,20070803,'La prestation du 22/08/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12240,20070803,'La prestation du 29/08/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12241,20070803,'La prestation du 09/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12242,20070803,'La prestation du 30/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12243,20070803,'La prestation du 06/09/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12244,20070803,'La prestation du 01/08/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12245,20070803,'La prestation du 08/08/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12246,20070803,'Nouvelle prestation le 08/08/2007',1080,2801,20070808,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12247,20070803,'La prestation du 15/08/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12248,20070803,'La prestation du 29/08/2007 a été annulée',1080,2801,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12312,20070806,'La prestation du 09/08/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12313,20070806,'La prestation du 16/08/2007 a été annulée',1127,3073,NULL,248,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12326,20070806,'La prestation du 24/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12348,20070806,'Intervenant(e) concerné(e) : MERZI KHADIJA',NULL,NULL,20070716,156,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(12380,20070807,'La prestation du 02/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12381,20070807,'Nouvelle prestation le 02/08/2007',596,431,20070802,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12382,20070807,'La prestation du 03/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12383,20070807,'Nouvelle prestation le 03/08/2007',596,2968,20070803,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12384,20070807,'La prestation du 09/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12385,20070807,'Nouvelle prestation le 09/08/2007',596,431,20070809,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12386,20070807,'La prestation du 06/08/2007 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12387,20070807,'La prestation du 07/08/2007 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12388,20070807,'Nouvelle prestation le 07/08/2007',956,1910,20070807,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12389,20070807,'La prestation du 13/08/2007 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12390,20070807,'Nouvelle prestation le 17/08/2007',956,1909,20070817,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12391,20070807,'La prestation du 06/08/2007 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12392,20070807,'Nouvelle prestation le 10/08/2007',956,1909,20070810,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12393,20070807,'La prestation du 13/08/2007 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12394,20070807,'Nouvelle prestation le 17/08/2007',956,1909,20070817,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12395,20070807,'La prestation du 14/08/2007 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12396,20070807,'Nouvelle prestation le 14/08/2007',956,1910,20070814,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12397,20070807,'La prestation du 03/08/2007 a été annulée',844,1697,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12411,20070807,'Intervenant(e) concerné(e) : martin tutu',NULL,NULL,20070717,329,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12412,20070807,'Intervenant(e) concerné(e) : martin tutu',NULL,NULL,20070717,329,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12418,20070808,'La prestation du 06/08/2007 a été reportée',1511,5876,20070806,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12419,20070808,'La prestation du 09/08/2007 a été reportée',1427,4836,20070809,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12423,20070808,'La prestation du 27/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12424,20070808,'Nouvelle prestation le 27/08/2007',1427,4835,20070827,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12425,20070808,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12426,20070808,'Nouvelle prestation le 20/08/2007',1427,4835,20070820,348,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12436,20070808,'La prestation du 10/08/2007 a été annulée',1454,6001,NULL,92,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12438,20070808,'La prestation du 13/08/2007 a été annulée',1517,6005,NULL,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12439,20070808,'La prestation du 20/08/2007 a été annulée',1517,6005,NULL,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12440,20070808,'La prestation du 27/08/2007 a été annulée',1517,6005,NULL,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12441,20070808,'La prestation du 17/08/2007 a été reportée',1517,6006,20070817,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12442,20070808,'La prestation du 17/08/2007 a été reportée',1517,6006,20070817,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12447,20070808,'La prestation du 14/08/2007 a été reportée',1517,6004,20070814,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12449,20070808,'La prestation du 17/08/2007 a été reportée',1517,6006,20070817,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12450,20070808,'La prestation du 24/08/2007 a été reportée',1517,6006,20070824,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12451,20070808,'La prestation du 31/08/2007 a été reportée',1517,6006,20070831,353,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(12536,20070810,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070720,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12546,20070810,'La prestation du 13/08/2007 a été annulée',1079,2785,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12547,20070810,'Nouvelle prestation le 13/08/2007',1079,2785,20070813,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12548,20070810,'La prestation du 20/08/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12549,20070810,'La prestation du 07/08/2007 a été annulée',1485,5534,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12561,20070810,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070720,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12562,20070810,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070720,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12563,20070810,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070720,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12571,20070810,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070720,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12572,20070810,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070720,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12573,20070812,'La prestation du 06/08/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12574,20070812,'Nouvelle prestation le 09/08/2007',1105,2955,20070809,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12575,20070812,'La prestation du 07/08/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12576,20070812,'Nouvelle prestation le 08/08/2007',707,940,20070808,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12577,20070812,'La prestation du 24/08/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12578,20070812,'La prestation du 21/08/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12579,20070812,'La prestation du 07/08/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12580,20070812,'La prestation du 15/08/2007 a été reportée',1049,2537,20070814,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12581,20070812,'La prestation du 13/08/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12582,20070812,'La prestation du 20/08/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12583,20070812,'La prestation du 27/08/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12584,20070812,'La prestation du 14/08/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12585,20070812,'La prestation du 21/08/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12586,20070812,'La prestation du 28/08/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12590,20070813,'La prestation du 15/08/2007 a été annulée',1442,5027,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12591,20070813,'La prestation du 15/08/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12592,20070813,'Nouvelle prestation le 16/08/2007',669,675,20070816,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12593,20070813,'La prestation du 08/08/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12594,20070813,'Nouvelle prestation le 08/08/2007',669,675,20070808,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12595,20070813,'La prestation du 16/08/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12596,20070813,'Nouvelle prestation le 16/08/2007',708,943,20070816,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12597,20070813,'La prestation du 21/08/2007 a été reportée',1381,4623,20070817,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12598,20070813,'La prestation du 15/08/2007 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12604,20070813,'La prestation du 24/08/2007 a été annulée',1470,5380,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12605,20070813,'La prestation du 06/08/2007 a été annulée',1439,5000,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12606,20070813,'La prestation du 14/08/2007 a été annulée',1439,5000,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12659,20070813,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070723,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12660,20070813,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070723,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12661,20070813,'Intervenant(e) concerné(e) : DUGLAND ROGER',NULL,NULL,20070723,340,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(12764,20070816,'Nouvelle prestation le 09/08/2007',753,5354,20070809,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12765,20070816,'La prestation du 02/08/2007 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12766,20070816,'Nouvelle prestation le 09/08/2007',753,5354,20070809,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12767,20070816,'La prestation du 16/08/2007 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12768,20070816,'La prestation du 17/08/2007 a été annulée',1059,2651,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12781,20070816,'Intervenant(e) concerné(e) : DOUCHEMENT Corinne',NULL,NULL,20070726,346,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12784,20070816,'La prestation du 31/08/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12785,20070816,'La prestation du 05/09/2007 a été annulée',1087,2865,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(12786,20070816,'Intervenant(e) concerné(e) : DOUCHEMENT Corinne',NULL,NULL,20070726,346,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12787,20070817,'La prestation du 14/08/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12788,20070817,'La prestation ponctuelle du 14/08/2007 de 09h00 à 12h00 a été annulée',1415,NULL,NULL,89,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(12789,20070817,'La prestation du 16/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12790,20070817,'Nouvelle prestation le 16/08/2007',295,584,20070816,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12791,20070817,'La prestation du 23/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12792,20070817,'Nouvelle prestation le 23/08/2007',295,584,20070823,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12793,20070817,'La prestation du 17/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12794,20070817,'Nouvelle prestation le 17/08/2007',296,583,20070817,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12801,20070817,'La prestation du 16/08/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12802,20070817,'La prestation du 23/08/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12803,20070817,'La prestation du 30/08/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12816,20070817,'La prestation du 22/08/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12817,20070817,'La prestation du 29/08/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12818,20070817,'La prestation du 21/08/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12819,20070817,'Nouvelle prestation le 21/08/2007',294,602,20070821,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12820,20070817,'La prestation du 24/08/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12821,20070817,'Nouvelle prestation le 24/08/2007',294,603,20070824,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12823,20070817,'La prestation du 21/08/2007 a été annulée',1420,5028,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12824,20070817,'La prestation du 20/08/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12825,20070817,'La prestation du 27/08/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12832,20070820,'Intervenant(e) concerné(e) : ',NULL,NULL,20070730,335,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12833,20070820,'Intervenant(e) concerné(e) : LINOTTE Elisabeth',NULL,NULL,20070730,348,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12834,20070820,'La prestation du 21/08/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12835,20070820,'Nouvelle prestation le 20/08/2007',294,602,20070820,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12837,20070820,'La prestation du 23/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12838,20070820,'Nouvelle prestation le 23/08/2007',1427,4836,20070823,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12839,20070820,'La prestation du 24/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12840,20070820,'Nouvelle prestation le 22/08/2007',296,583,20070822,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12843,20070820,'Intervenant(e) concerné(e) : ',NULL,NULL,20070730,335,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12844,20070820,'Intervenant(e) concerné(e) : LINOTTE Elisabeth',NULL,NULL,20070730,348,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12878,20070820,'Intervenant(e) concerné(e) : ',NULL,NULL,20070730,335,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12879,20070820,'Intervenant(e) concerné(e) : LINOTTE Elisabeth',NULL,NULL,20070730,348,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12888,20070820,'Intervenant(e) concerné(e) : ',NULL,NULL,20070730,335,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12889,20070820,'Intervenant(e) concerné(e) : LINOTTE Elisabeth',NULL,NULL,20070730,348,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(12896,20070820,'La prestation du 20/08/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12897,20070820,'La prestation du 16/08/2007 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12898,20070820,'La prestation du 21/08/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12901,20070820,'La prestation du 28/08/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12902,20070820,'La prestation du 23/08/2007 a été annulée',1398,4677,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12903,20070820,'La prestation du 30/08/2007 a été annulée',1398,4677,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12904,20070820,'La prestation du 24/08/2007 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12905,20070820,'Nouvelle prestation le 24/08/2007',600,935,20070824,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12906,20070820,'La prestation du 31/08/2007 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12907,20070820,'Nouvelle prestation le 31/08/2007',600,935,20070831,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12913,20070820,'La prestation du 22/08/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12916,20070820,'La prestation du 24/08/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12917,20070820,'La prestation du 27/08/2007 a été annulée',1353,4517,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12922,20070821,'La prestation du 09/08/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12923,20070821,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12924,20070821,'Nouvelle prestation le 20/08/2007',1427,4835,20070820,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12925,20070821,'La prestation du 27/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12926,20070821,'La prestation du 30/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12927,20070821,'La prestation du 03/09/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12928,20070821,'La prestation du 06/09/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12929,20070821,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12930,20070821,'Nouvelle prestation le 20/08/2007',1427,4835,20070820,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12931,20070821,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12932,20070821,'Nouvelle prestation le 20/08/2007',1427,4835,20070820,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12933,20070821,'La prestation du 24/08/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12934,20070821,'Nouvelle prestation le 23/08/2007',294,603,20070823,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12935,20070821,'La prestation du 23/08/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12936,20070821,'Nouvelle prestation le 24/08/2007',1427,4836,20070824,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12937,20070821,'La prestation du 24/08/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12938,20070821,'Nouvelle prestation le 24/08/2007',645,606,20070824,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12939,20070821,'Intervenant(e) concerné(e) : AKEVA ANASTASIE',NULL,NULL,20070731,352,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(12940,20070821,'La prestation du 24/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12941,20070821,'Nouvelle prestation le 24/08/2007',296,583,20070824,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12942,20070821,'La prestation du 23/08/2007 a été reportée',1217,3574,20070823,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(12943,20070821,'La prestation du 27/08/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12944,20070821,'Nouvelle prestation le 27/08/2007',292,200,20070827,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12947,20070821,'La prestation du 20/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12948,20070821,'Nouvelle prestation le 21/08/2007',1126,3072,20070821,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12949,20070821,'La prestation du 27/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12981,20070821,'La prestation ponctuelle du 24/07/2007 de 09h00 à 10h30 a été annulée',296,NULL,NULL,229,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(12982,20070821,'La prestation du 27/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12983,20070821,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12984,20070821,'Nouvelle prestation le 20/08/2007',1427,4835,20070820,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12985,20070821,'La prestation du 20/08/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12986,20070821,'La prestation du 14/08/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12987,20070821,'Nouvelle prestation le 14/08/2007',645,605,20070814,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12988,20070821,'La prestation ponctuelle du 16/08/2007 de 14h00 à 16h00 a été annulée',1427,NULL,NULL,348,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(12989,20070821,'La prestation du 09/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12990,20070821,'La prestation du 31/08/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12991,20070821,'Nouvelle prestation le 30/08/2007',761,1217,20070830,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12992,20070821,'La prestation du 16/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12993,20070821,'La prestation du 16/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12994,20070821,'Nouvelle prestation le 13/08/2007',287,595,20070813,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12995,20070821,'Intervenant(e) concerné(e) : AKEVA ANASTASIE',NULL,NULL,20070731,352,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(12996,20070821,'La prestation du 10/08/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12997,20070821,'Nouvelle prestation le 10/08/2007',287,596,20070810,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12998,20070821,'La prestation du 03/08/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(12999,20070821,'Nouvelle prestation le 03/08/2007',287,596,20070803,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13000,20070821,'La prestation du 07/08/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13001,20070821,'Nouvelle prestation le 08/08/2007',287,1600,20070808,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13002,20070821,'La prestation du 10/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13003,20070821,'Nouvelle prestation le 09/08/2007',296,583,20070809,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13004,20070821,'La prestation du 07/08/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13005,20070821,'La prestation du 07/08/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13006,20070821,'Nouvelle prestation le 07/08/2007',287,1600,20070807,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13007,20070821,'La prestation du 14/08/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13008,20070821,'Nouvelle prestation le 14/08/2007',287,1600,20070814,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13009,20070821,'La prestation du 09/08/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13013,20070821,'La prestation du 17/08/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13014,20070821,'Nouvelle prestation le 17/08/2007',287,596,20070817,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13034,20070822,'La prestation du 24/08/2007 a été reportée',1351,4498,20070823,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13035,20070822,'La prestation du 23/08/2007 a été annulée',1266,3914,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13036,20070822,'La prestation du 21/08/2007 a été annulée',1171,3320,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13066,20070823,'La prestation du 22/08/2007 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13067,20070823,'Nouvelle prestation le 24/08/2007',600,934,20070824,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13068,20070823,'La prestation du 22/08/2007 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13069,20070823,'Nouvelle prestation le 25/08/2007',600,934,20070825,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13070,20070823,'La prestation du 29/08/2007 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13071,20070823,'La prestation du 15/08/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13072,20070823,'La prestation du 15/08/2007 a été reportée',1383,4628,20070816,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13073,20070823,'La prestation du 01/08/2007 a été annulée',1383,4628,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13074,20070823,'La prestation du 23/08/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13075,20070823,'La prestation du 30/08/2007 a été reportée',927,3005,20070830,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13076,20070823,'La prestation du 09/08/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13077,20070823,'La prestation du 16/08/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13078,20070823,'La prestation du 02/08/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13079,20070823,'Nouvelle prestation le 02/08/2007',927,3005,20070802,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13080,20070823,'La prestation du 14/08/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13081,20070823,'La prestation du 21/08/2007 a été reportée',707,940,20070822,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13082,20070823,'La prestation du 28/08/2007 a été reportée',707,940,20070829,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13083,20070823,'La prestation du 24/08/2007 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13086,20070823,'La prestation du 10/08/2007 a été reportée',1228,3642,20070810,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13087,20070823,'La prestation du 23/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13088,20070823,'Nouvelle prestation le 23/08/2007',295,584,20070823,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13102,20070823,'La prestation du 09/08/2007 a été annulée',1058,2650,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13103,20070823,'Nouvelle prestation le 08/08/2007',1058,2650,20070808,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13104,20070823,'La prestation du 22/08/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13105,20070823,'Nouvelle prestation le 24/08/2007',1037,2508,20070824,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13106,20070823,'La prestation du 15/08/2007 a été reportée',1037,2508,20070814,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13107,20070823,'La prestation du 06/08/2007 a été annulée',1265,3913,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13108,20070823,'La prestation du 13/08/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13109,20070823,'La prestation du 20/08/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13110,20070823,'La prestation du 27/08/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13115,20070823,'La prestation du 09/08/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13116,20070823,'La prestation du 16/08/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13117,20070823,'La prestation du 02/08/2007 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13118,20070823,'La prestation du 02/08/2007 a été reportée',753,5354,20070809,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13119,20070823,'La prestation du 09/08/2007 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13120,20070823,'La prestation du 06/08/2007 a été annulée',1357,4527,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13121,20070823,'La prestation du 13/08/2007 a été annulée',1357,4527,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13122,20070823,'La prestation du 09/08/2007 a été annulée',1357,4528,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13126,20070824,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20070901,271,1,'Expiration du titre de séjour dans 8 jours !',NULL,9,NULL,NULL,NULL),(13130,20070824,'La prestation du 24/08/2007 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13132,20070824,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20070901,271,1,'Expiration du titre de séjour dans 8 jours !',NULL,9,NULL,NULL,NULL),(13133,20070824,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20070901,271,1,'Expiration du titre de séjour dans 8 jours !',NULL,9,NULL,NULL,NULL),(13136,20070824,'La prestation du 15/08/2007 a été annulée',897,2195,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13137,20070824,'La prestation du 31/08/2007 a été annulée',1181,3360,NULL,171,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13138,20070824,'La prestation du 31/08/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13139,20070824,'Nouvelle prestation le 30/08/2007',294,603,20070830,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13140,20070824,'La prestation du 28/08/2007 a été annulée',294,602,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13141,20070824,'Nouvelle prestation le 27/08/2007',294,602,20070827,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13142,20070824,'La prestation du 31/08/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13143,20070824,'Nouvelle prestation le 31/08/2007',761,1217,20070831,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13171,20070826,'La prestation du 27/08/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13188,20070827,'La prestation du 16/08/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13189,20070827,'La prestation du 23/08/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13190,20070827,'La prestation du 30/08/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13197,20070827,'La prestation du 29/08/2007 a été annulée',600,934,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13198,20070827,'Nouvelle prestation le 29/08/2007',600,934,20070829,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13201,20070827,'La prestation du 30/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13202,20070827,'Nouvelle prestation le 30/08/2007',637,572,20070830,346,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13207,20070827,'La prestation du 30/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13208,20070827,'Nouvelle prestation le 30/08/2007',637,572,20070830,346,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13211,20070827,'La prestation du 29/08/2007 a été annulée',1495,5585,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13212,20070827,'La prestation du 22/08/2007 a été annulée',1495,5585,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13213,20070827,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13214,20070827,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13215,20070827,'Nouvelle prestation le 30/08/2007',296,583,20070830,346,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13216,20070827,'La prestation du 30/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13225,20070827,'La prestation du 28/08/2007 a été annulée',1264,3908,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13245,20070828,'La prestation du 29/08/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13246,20070828,'Nouvelle prestation le 31/08/2007',597,432,20070831,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13247,20070828,'La prestation du 29/08/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13248,20070828,'Nouvelle prestation le 31/08/2007',672,678,20070831,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13249,20070828,'La prestation du 28/08/2007 a été annulée',1381,6073,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13250,20070828,'Nouvelle prestation le 30/08/2007',1381,6073,20070830,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13251,20070828,'La prestation du 03/09/2007 a été reportée',596,430,20070903,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13252,20070828,'La prestation du 24/08/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13262,20070828,'La prestation du 23/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13263,20070828,'Nouvelle prestation le 24/08/2007',596,431,20070824,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13264,20070828,'La prestation du 31/08/2007 a été reportée',596,2968,20070829,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13265,20070828,'La prestation du 28/08/2007 a été annulée',1485,5534,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13266,20070828,'La prestation du 28/08/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13267,20070828,'Nouvelle prestation le 29/08/2007',707,940,20070829,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13270,20070828,'La prestation du 31/08/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13271,20070828,'Nouvelle prestation le 29/08/2007',596,2968,20070829,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13273,20070828,'La prestation du 28/08/2007 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13274,20070828,'Nouvelle prestation le 28/08/2007',1132,3096,20070828,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13276,20070828,'La prestation du 31/08/2007 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13277,20070828,'Nouvelle prestation le 31/08/2007',1132,3097,20070831,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13278,20070828,'La prestation du 28/08/2007 a été annulée',1381,6073,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13279,20070828,'Nouvelle prestation le 31/08/2007',1381,6073,20070831,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13280,20070828,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13281,20070828,'Nouvelle prestation le 30/08/2007',296,583,20070830,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13282,20070828,'La prestation du 29/08/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13283,20070828,'Nouvelle prestation le 29/08/2007',1049,2537,20070829,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13284,20070828,'La prestation du 27/08/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13285,20070828,'La prestation du 20/08/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13286,20070828,'La prestation du 23/08/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13287,20070828,'La prestation du 30/08/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13288,20070828,'La prestation du 30/08/2007 a été reportée',927,3005,20070830,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13289,20070828,'La prestation du 27/08/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13290,20070828,'La prestation du 20/08/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13295,20070828,'La prestation du 06/08/2007 a été annulée',1353,4517,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13296,20070828,'Nouvelle prestation le 06/08/2007',1353,4517,20070806,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13297,20070828,'La prestation du 10/08/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13298,20070828,'Nouvelle prestation le 09/08/2007',1353,4518,20070809,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13299,20070828,'La prestation du 13/08/2007 a été annulée',1353,4517,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13300,20070828,'Nouvelle prestation le 13/08/2007',1353,4517,20070813,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13301,20070828,'La prestation du 17/08/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13302,20070828,'Nouvelle prestation le 16/08/2007',1353,4518,20070816,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13303,20070828,'La prestation du 21/08/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13304,20070828,'Nouvelle prestation le 22/08/2007',707,940,20070822,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13305,20070828,'La prestation du 22/08/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13306,20070828,'Nouvelle prestation le 22/08/2007',1049,2537,20070822,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13307,20070828,'La prestation du 09/08/2007 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13308,20070828,'Nouvelle prestation le 09/08/2007',1439,5001,20070809,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13309,20070828,'La prestation du 09/08/2007 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13310,20070828,'Nouvelle prestation le 09/08/2007',1439,5001,20070809,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13311,20070828,'La prestation du 06/08/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13312,20070828,'Nouvelle prestation le 06/08/2007',595,429,20070806,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13313,20070828,'La prestation du 13/08/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13314,20070828,'Nouvelle prestation le 13/08/2007',595,429,20070813,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13315,20070828,'La prestation du 17/08/2007 a été reportée',813,3014,20070821,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13316,20070828,'La prestation du 17/08/2007 a été reportée',719,980,20070823,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13317,20070828,'La prestation du 28/08/2007 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13318,20070828,'Nouvelle prestation le 27/08/2007',1132,3096,20070827,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13319,20070828,'La prestation du 31/08/2007 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13320,20070828,'Nouvelle prestation le 30/08/2007',1132,3097,20070830,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13324,20070828,'La prestation du 29/08/2007 a été annulée',1267,3915,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13328,20070828,'La prestation du 29/08/2007 a été reportée',1037,2508,20070831,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13343,20070829,'La prestation du 29/08/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13349,20070829,'La prestation du 29/08/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13352,20070829,'La prestation du 31/08/2007 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13353,20070829,'Nouvelle prestation le 31/08/2007',645,606,20070831,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13355,20070829,'La prestation du 05/09/2007 a été reportée',1550,6381,20070905,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13356,20070829,'La prestation du 03/08/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13357,20070829,'La prestation du 30/08/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13358,20070829,'La prestation du 30/08/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13359,20070829,'La prestation du 30/08/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13360,20070829,'La prestation du 31/08/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13361,20070829,'La prestation du 31/08/2007 a été annulée',1247,3781,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13362,20070829,'La prestation du 31/08/2007 a été annulée',1247,3781,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13363,20070829,'Nouvelle prestation le 31/08/2007',1247,3781,20070831,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13364,20070829,'La prestation du 29/08/2007 a été reportée',1037,2508,20070831,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13365,20070829,'La prestation du 29/08/2007 a été annulée',1543,6362,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13366,20070829,'La prestation du 31/08/2007 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13369,20070829,'La prestation du 29/08/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13383,20070829,'La prestation du 31/08/2007 a été reportée',1059,2651,20070903,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13387,20070829,'La prestation du 31/08/2007 a été annulée',1035,2506,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13388,20070829,'La prestation du 30/08/2007 a été annulée',1268,3917,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13389,20070829,'La prestation du 27/08/2007 a été annulée',1159,3266,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13390,20070829,'La prestation du 31/08/2007 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13391,20070829,'La prestation du 31/08/2007 a été annulée',1095,2876,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13392,20070829,'La prestation du 31/08/2007 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13393,20070829,'Nouvelle prestation le 31/08/2007',803,1973,20070831,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13394,20070829,'La prestation du 31/08/2007 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13395,20070829,'La prestation du 29/08/2007 a été annulée',1297,4127,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13396,20070829,'La prestation du 29/08/2007 a été annulée',1365,4567,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13397,20070829,'La prestation du 30/08/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13423,20070830,'La prestation du 02/08/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13424,20070830,'Nouvelle prestation le 01/08/2007',880,1779,20070801,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13425,20070830,'La prestation du 02/08/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13426,20070830,'Nouvelle prestation le 01/08/2007',880,1779,20070801,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13427,20070830,'La prestation du 03/08/2007 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13428,20070830,'La prestation du 20/08/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13429,20070830,'La prestation du 23/08/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13430,20070830,'Nouvelle prestation le 21/08/2007',708,943,20070821,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13431,20070830,'La prestation du 23/08/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13432,20070830,'La prestation du 23/08/2007 a été annulée',673,679,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13433,20070830,'La prestation du 24/08/2007 a été annulée',1247,3781,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13434,20070830,'Nouvelle prestation le 24/08/2007',1247,3781,20070824,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13435,20070830,'La prestation du 29/08/2007 a été annulée',1442,5027,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13436,20070830,'Décaler l\'ocurrence du 31/08/2007 de la prestation',1247,3781,NULL,271,1,'Absence d\'un intervenant',745,9,NULL,NULL,0),(13437,20070830,'Décaler l\'ocurrence du 31/08/2007 de la prestation',1314,4242,NULL,271,1,'Absence d\'un intervenant',745,9,NULL,NULL,0),(13438,20070830,'La prestation du 06/08/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13439,20070830,'Nouvelle prestation le 06/08/2007',595,429,20070806,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13440,20070830,'La prestation du 06/08/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13441,20070830,'Nouvelle prestation le 06/08/2007',595,429,20070806,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13442,20070830,'La prestation du 06/08/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13443,20070830,'La prestation du 06/08/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13444,20070830,'Nouvelle prestation le 06/08/2007',595,429,20070806,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13445,20070830,'La prestation du 15/08/2007 a été reportée',1475,5417,20070814,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13446,20070830,'La prestation du 23/08/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13447,20070830,'Nouvelle prestation le 24/08/2007',596,431,20070824,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13448,20070830,'La prestation du 02/08/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13449,20070830,'Nouvelle prestation le 01/08/2007',927,3005,20070801,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13450,20070830,'La prestation du 13/08/2007 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13451,20070830,'La prestation du 30/07/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13452,20070830,'La prestation du 09/08/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13453,20070830,'La prestation du 16/08/2007 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13454,20070830,'La prestation du 06/09/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13455,20070830,'La prestation du 13/09/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13456,20070830,'La prestation du 20/09/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13457,20070830,'La prestation du 27/09/2007 a été annulée',1101,2915,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13458,20070830,'La prestation du 07/08/2007 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13459,20070830,'Nouvelle prestation le 07/08/2007',956,1910,20070807,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13460,20070830,'La prestation du 14/08/2007 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13461,20070830,'La prestation du 15/08/2007 a été annulée',844,3436,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13462,20070830,'Décaler l\'ocurrence du 03/09/2007 de la prestation',1511,5876,NULL,349,1,'Absence d\'un intervenant',746,11,NULL,NULL,0),(13463,20070830,'Décaler l\'ocurrence du 30/08/2007 de la prestation',1511,5877,NULL,349,1,'Absence d\'un intervenant',746,11,NULL,NULL,0),(13464,20070830,'Décaler l\'ocurrence du 05/09/2007 de la prestation',897,6269,NULL,349,1,'Absence d\'un intervenant',746,11,NULL,NULL,0),(13465,20070830,'La prestation du 20/08/2007 a été reportée',1398,4676,20070806,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13466,20070830,'La prestation du 07/08/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13467,20070830,'La prestation du 24/08/2007 a été annulée',1438,4999,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13468,20070830,'La prestation du 03/09/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13469,20070830,'La prestation du 17/09/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13470,20070830,'La prestation du 05/09/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13471,20070830,'La prestation du 19/09/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13472,20070830,'La prestation du 26/09/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13473,20070830,'La prestation du 31/08/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13474,20070830,'Nouvelle prestation le 31/08/2007',634,563,20070831,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13475,20070830,'La prestation du 31/08/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17384,20071031,'La prestation du 01/11/2007 a été reportée',1756,7332,20071031,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13502,20070831,'La prestation du 16/08/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13503,20070831,'La prestation du 16/08/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13504,20070831,'La prestation du 31/08/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13505,20070831,'Nouvelle prestation le 31/08/2007',761,1217,20070831,363,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13512,20070831,'La prestation du 23/08/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13513,20070831,'Nouvelle prestation le 23/08/2007',295,584,20070823,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13520,20070831,'La prestation ponctuelle du 10/08/2007 de 11h00 à 13h30 a été annulée',1248,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(13521,20070831,'La prestation du 15/08/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13522,20070831,'La prestation du 03/09/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13523,20070831,'La prestation du 05/09/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13524,20070831,'La prestation du 29/08/2007 a été annulée',593,794,NULL,97,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(13525,20070831,'La prestation du 31/08/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13526,20070831,'La prestation du 27/08/2007 a été annulée',891,4348,NULL,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(13527,20070831,'La prestation du 07/08/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13531,20070831,'La prestation du 20/08/2007 a été annulée',891,4348,NULL,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(13533,20070831,'La prestation du 13/08/2007 a été annulée',891,4348,NULL,188,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(13536,20070831,'La prestation du 17/08/2007 a été annulée',1438,4999,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13537,20070831,'La prestation du 03/09/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13538,20070831,'Nouvelle prestation le 03/09/2007',1511,5876,20070903,312,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13540,20070831,'La prestation du 03/09/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13541,20070831,'Nouvelle prestation le 04/09/2007',292,200,20070904,312,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13543,20070831,'La prestation du 10/09/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13545,20070831,'La prestation du 10/08/2007 a été reportée',1228,3642,20070810,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13547,20070831,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13548,20070831,'Nouvelle prestation le 30/08/2007',296,583,20070830,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13569,20070831,'La prestation du 31/08/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13570,20070831,'Nouvelle prestation le 31/08/2007',634,563,20070831,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13593,20070831,'La prestation du 28/09/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13594,20070831,'La prestation du 04/09/2007 a été annulée',1485,5534,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13595,20070831,'Nouvelle prestation le 03/09/2007',1485,5534,20070903,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13596,20070831,'La prestation du 31/08/2007 a été annulée',1485,5533,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13598,20070831,'La prestation du 31/08/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13599,20070831,'Nouvelle prestation le 31/08/2007',634,563,20070831,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13600,20070831,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13601,20070831,'Nouvelle prestation le 30/08/2007',296,583,20070830,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13603,20070831,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13604,20070831,'Nouvelle prestation le 30/08/2007',296,583,20070830,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13612,20070831,'La prestation du 03/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13613,20070831,'Nouvelle prestation le 02/08/2007',296,583,20070802,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13615,20070831,'La prestation du 31/08/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13616,20070831,'Nouvelle prestation le 30/08/2007',296,583,20070830,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13631,20070831,'La prestation du 03/09/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13632,20070831,'Nouvelle prestation le 04/09/2007',292,200,20070904,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13633,20070831,'La prestation du 03/09/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13650,20070831,'La prestation du 30/08/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13651,20070831,'La prestation du 23/08/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13653,20070831,'La prestation du 02/08/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13655,20070831,'La prestation du 27/08/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13657,20070901,'La prestation du 03/08/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13658,20070901,'Nouvelle prestation le 03/08/2007',987,2197,20070803,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13663,20070901,'La prestation du 23/08/2007 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13664,20070901,'La prestation du 01/08/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13665,20070901,'La prestation du 08/08/2007 a été reportée',1483,5502,20070807,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13666,20070901,'La prestation du 15/08/2007 a été reportée',1483,5502,20070816,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13667,20070901,'La prestation du 22/08/2007 a été reportée',1483,5502,20070821,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13668,20070901,'La prestation du 29/08/2007 a été reportée',1483,5502,20070828,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13669,20070901,'La prestation du 28/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13670,20070901,'Nouvelle prestation le 28/08/2007',1126,3072,20070828,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13671,20070901,'La prestation du 21/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13672,20070901,'La prestation du 20/08/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13673,20070901,'La prestation du 30/08/2007 a été annulée',1007,2320,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13674,20070901,'La prestation du 30/08/2007 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13686,20070901,'La prestation ponctuelle du 04/08/2007 de 09h00 à 12h00 a été annulée',1317,NULL,NULL,311,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(13687,20070901,'La prestation du 31/08/2007 a été reportée',978,2107,20070831,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13688,20070901,'La prestation du 13/08/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13689,20070901,'Nouvelle prestation le 13/08/2007',706,939,20070813,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13745,20070903,'La prestation du 06/09/2007 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13746,20070903,'La prestation du 10/09/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13747,20070903,'La prestation du 30/08/2007 a été annulée',1159,3267,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13748,20070903,'La prestation du 30/08/2007 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13749,20070903,'La prestation du 31/08/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13750,20070903,'Nouvelle prestation le 31/08/2007',792,1357,20070831,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13752,20070903,'La prestation du 02/08/2007 a été reportée',1500,5667,20070801,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13755,20070903,'Intervenant(e) concerné(e) : DU LOGIS FEE',NULL,NULL,20070813,353,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(13801,20070903,'La prestation du 03/09/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13819,20070904,'La prestation du 06/09/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13821,20070904,'La prestation du 06/09/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13823,20070904,'La prestation du 03/09/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13824,20070904,'La prestation du 10/09/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13825,20070904,'La prestation du 04/09/2007 a été reportée',1381,4623,20070831,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13826,20070904,'La prestation du 18/09/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13830,20070905,'La prestation du 06/09/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13831,20070905,'Nouvelle prestation le 06/09/2007',294,603,20070906,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13832,20070905,'La prestation du 06/09/2007 a été annulée',294,603,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13833,20070905,'Nouvelle prestation le 06/09/2007',294,603,20070906,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13834,20070905,'La prestation du 05/09/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13835,20070905,'La prestation du 12/09/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13848,20070905,'La prestation du 05/09/2007 a été reportée',1543,6362,20070905,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13870,20070906,'La prestation du 10/09/2007 a été reportée',956,1909,20070912,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13872,20070906,'Justifier l\'absence',NULL,NULL,NULL,349,1,'Absence non justifiée du 06/09/2007',763,11,NULL,NULL,NULL),(13881,20070906,'Nouvelle prestation le 17/08/2007',1095,2876,20070817,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13891,20070906,'La prestation du 12/09/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13892,20070906,'La prestation du 19/09/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13893,20070906,'La prestation du 19/09/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13908,20070906,'La prestation du 10/09/2007 a été annulée',1398,4676,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13909,20070906,'La prestation du 03/09/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13910,20070906,'Nouvelle prestation le 01/09/2007',595,429,20070901,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13938,20070906,'La prestation du 12/09/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13939,20070906,'La prestation du 07/09/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13940,20070906,'La prestation du 21/09/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13947,20070907,'La prestation du 10/09/2007 a été annulée',1427,4835,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13958,20070907,'La prestation du 10/09/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13959,20070907,'Nouvelle prestation le 10/09/2007',277,206,20070910,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(13990,20070909,'La prestation du 10/09/2007 a été reportée',1591,6640,20070912,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13991,20070909,'La prestation du 11/09/2007 a été annulée',1592,6642,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(13992,20070910,'La prestation du 03/09/2007 a été reportée',1594,6645,20070905,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13993,20070910,'La prestation du 04/09/2007 a été reportée',1599,6651,20070905,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(13994,20070910,'La prestation du 12/09/2007 a été reportée',1601,6654,20070912,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14001,20070910,'La prestation du 14/09/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14006,20070910,'La prestation du 10/09/2007 a été annulée',360,341,NULL,60,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(14007,20070910,'La prestation du 17/09/2007 a été annulée',360,341,NULL,60,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(14009,20070910,'xhakéjlzùé',484,NULL,20070910,0,1,'',NULL,17,1,1,NULL),(14015,20070911,'La prestation du 20/09/2007 a été reportée',1603,6673,20070920,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(14016,20070911,'La prestation du 20/09/2007 a été annulée',1603,6673,NULL,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(14040,20070911,'La prestation du 10/09/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14041,20070911,'Nouvelle prestation le 11/09/2007',880,1779,20070911,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14052,20070911,'La prestation du 06/09/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14053,20070911,'La prestation du 20/09/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14054,20070911,'La prestation du 28/08/2007 a été reportée',1264,3908,20070827,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14055,20070911,'La prestation du 12/09/2007 a été reportée',1610,6701,20070914,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14056,20070912,'La prestation du 13/09/2007 a été reportée',1060,2653,20070913,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14062,20070912,'La prestation ponctuelle du 15/09/2007 de 11h00 à 14h00 a été annulée',1485,NULL,NULL,154,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(14064,20070912,'La prestation du 13/09/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14065,20070912,'La prestation du 20/09/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14066,20070912,'La prestation du 27/09/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14072,20070912,'La prestation du 06/09/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14073,20070912,'La prestation du 27/09/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14074,20070912,'Nouvelle prestation le 27/09/2007',1427,4836,20070927,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14076,20070912,'La prestation du 13/09/2007 a été reportée',1543,6726,20070913,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14092,20070912,'La prestation du 18/09/2007 a été reportée',1609,6700,20070918,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14093,20070912,'La prestation du 25/09/2007 a été reportée',1609,6700,20070925,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14094,20070912,'La prestation du 17/09/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14095,20070912,'La prestation du 19/09/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14097,20070913,'La prestation du 12/09/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14098,20070913,'La prestation du 26/09/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14099,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14102,20070913,'La prestation du 01/10/2007 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14103,20070913,'La prestation du 04/10/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14104,20070913,'La prestation du 05/10/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14115,20070913,'La prestation du 13/09/2007 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14116,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14117,20070913,'La prestation du 27/09/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14118,20070913,'Nouvelle prestation le 27/09/2007',1427,4836,20070927,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14119,20070913,'La prestation du 14/09/2007 a été annulée',1438,4999,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14123,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14124,20070913,'La prestation du 26/09/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14125,20070913,'Nouvelle prestation le 25/09/2007',759,1149,20070925,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14126,20070913,'La prestation du 14/09/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14128,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14129,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14130,20070913,'La prestation du 13/09/2007 a été reportée',287,595,20070913,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14134,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14148,20070913,'Intervenant(e) concerné(e) : MATAR KJ',NULL,NULL,20070823,358,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14149,20070913,'La prestation du 10/09/2007 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14150,20070913,'Nouvelle prestation le 13/09/2007',753,5354,20070913,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14151,20070913,'La prestation du 14/09/2007 a été annulée',1597,6649,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14152,20070913,'La prestation du 14/09/2007 a été reportée',1597,6649,20070914,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14191,20070914,'La prestation du 14/09/2007 a été reportée',1587,6605,20070915,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14195,20070914,'La prestation du 17/09/2007 a été annulée',1357,4527,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14198,20070914,'La prestation du 17/09/2007 a été annulée',294,6662,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14199,20070914,'La prestation du 24/09/2007 a été annulée',294,6662,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14205,20070914,'La prestation du 14/09/2007 a été annulée',1059,2651,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14206,20070914,'La prestation du 21/09/2007 a été annulée',1059,2651,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14207,20070914,'La prestation du 28/09/2007 a été annulée',1059,2651,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14216,20070915,'La prestation du 14/09/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14217,20070915,'La prestation du 11/09/2007 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17959,20071113,'La prestation du 13/11/2007 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17960,20071113,'La prestation du 14/11/2007 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14229,20070917,'La prestation du 25/09/2007 a été annulée',1638,6803,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14230,20070917,'La prestation du 09/10/2007 a été annulée',1638,6803,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14231,20070917,'La prestation du 23/10/2007 a été annulée',1638,6803,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14232,20070917,'La prestation du 06/11/2007 a été annulée',1638,6803,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14242,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14244,20070917,'La prestation ponctuelle du 26/09/2007 de 10h00 à 12h00 a été annulée',1607,NULL,NULL,199,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(14273,20070917,'La prestation du 20/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14276,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14277,20070917,'La prestation du 20/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14285,20070917,'La prestation du 07/09/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14286,20070917,'La prestation du 21/09/2007 a été reportée',1641,6834,20070919,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14287,20070917,'La prestation du 21/09/2007 a été reportée',1641,6834,20070920,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14288,20070917,'La prestation du 21/09/2007 a été annulée',1641,6834,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14289,20070917,'Nouvelle prestation le 20/09/2007',1641,6834,20070920,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14290,20070917,'La prestation du 19/09/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14291,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14292,20070917,'Nouvelle prestation le 14/09/2007',1641,6809,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14293,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14296,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14297,20070917,'Nouvelle prestation le 13/09/2007',1641,6809,20070913,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14299,20070917,'La prestation du 21/09/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14300,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14301,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14302,20070917,'Nouvelle prestation le 13/09/2007',1641,6809,20070913,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14303,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14304,20070917,'Nouvelle prestation le 14/09/2007',1641,6809,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14305,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14306,20070917,'Nouvelle prestation le 14/09/2007',1641,6809,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14307,20070917,'La prestation du 20/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14308,20070917,'Nouvelle prestation le 21/09/2007',1641,6809,20070921,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14314,20070917,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14315,20070917,'Nouvelle prestation le 14/09/2007',1641,6809,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14323,20070917,'La prestation du 20/09/2007 a été annulée',1653,6857,NULL,97,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14324,20070917,'Nouvelle prestation le 20/09/2007',1653,6857,20070920,398,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14325,20070917,'La prestation du 14/09/2007 a été annulée',1035,2506,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14339,20070918,'La prestation du 20/09/2007 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14340,20070918,'La prestation du 19/09/2007 a été annulée',900,1784,NULL,170,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14341,20070918,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14342,20070918,'La prestation du 13/09/2007 a été annulée',1641,6809,NULL,258,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14343,20070918,'Nouvelle prestation le 14/09/2007',1641,6809,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14344,20070918,'La prestation du 13/09/2007 a été annulée',1641,6834,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14345,20070918,'La prestation du 13/09/2007 a été annulée',1641,6834,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14352,20070918,'La prestation du 13/09/2007 a été annulée',1641,6834,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14353,20070918,'La prestation du 13/09/2007 a été annulée',1641,6834,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14354,20070918,'La prestation du 13/09/2007 a été annulée',1641,6834,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14355,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14356,20070918,'La prestation du 24/09/2007 a été reportée',1641,6877,20070911,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14365,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070904,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14366,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070902,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14367,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14368,20070918,'Nouvelle prestation le 03/09/2007',1641,6877,20070903,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14369,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14370,20070918,'Nouvelle prestation le 04/09/2007',1641,6877,20070904,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14372,20070918,'La prestation du 04/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14373,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14374,20070918,'La prestation du 11/09/2007 a été reportée',1641,6877,20070919,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14375,20070918,'La prestation du 18/09/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14376,20070918,'Nouvelle prestation le 18/09/2007',287,1600,20070918,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14377,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14378,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070903,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14379,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070903,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14380,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070904,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14381,20070918,'La prestation du 22/08/2007 a été annulée',1267,3915,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14382,20070918,'La prestation du 22/08/2007 a été annulée',1267,3915,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14383,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070907,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14384,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14385,20070918,'Nouvelle prestation le 04/09/2007',1641,6877,20070904,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14386,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070911,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14387,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14388,20070918,'Nouvelle prestation le 11/09/2007',1641,6877,20070911,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14389,20070918,'La prestation du 03/09/2007 a été reportée',1641,6877,20070828,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14390,20070918,'La prestation du 10/09/2007 a été reportée',1641,6877,20070904,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14391,20070918,'La prestation du 17/09/2007 a été reportée',1641,6877,20070911,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14392,20070918,'La prestation du 24/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14393,20070918,'La prestation du 04/09/2007 a été reportée',1641,6877,20070903,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14394,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14395,20070918,'La prestation du 18/09/2007 a été reportée',1641,6877,20070904,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14396,20070918,'La prestation du 04/09/2007 a été reportée',1641,6877,20070917,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14397,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14398,20070918,'Nouvelle prestation le 04/09/2007',1641,6877,20070904,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14399,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14400,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14401,20070918,'Nouvelle prestation le 27/09/2007',1641,6877,20070927,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14402,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14403,20070918,'La prestation du 18/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14404,20070918,'Nouvelle prestation le 19/09/2007',1641,6877,20070919,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14405,20070918,'La prestation du 25/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14406,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14407,20070918,'Nouvelle prestation le 19/09/2007',1641,6877,20070919,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14408,20070918,'La prestation du 25/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14409,20070918,'La prestation du 18/09/2007 a été reportée',1641,6877,20070918,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14410,20070918,'La prestation du 11/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14411,20070918,'Nouvelle prestation le 11/09/2007',1641,6877,20070911,97,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14412,20070918,'La prestation du 18/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14413,20070918,'Nouvelle prestation le 19/09/2007',1641,6877,20070919,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14414,20070918,'La prestation du 25/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14415,20070918,'Nouvelle prestation le 27/09/2007',1641,6877,20070927,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14416,20070918,'La prestation du 03/09/2007 a été annulée',1641,6877,NULL,98,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14417,20070918,'La prestation ponctuelle du 09/09/2007 de 08h00 à 10h00 a été annulée',1641,NULL,NULL,393,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(14423,20070918,'La prestation du 18/09/2007 a été reportée',956,1910,20070920,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14426,20070918,'La prestation du 28/09/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14431,20070919,'Intervenant(e) concerné(e) : JALBY SABRINA',NULL,NULL,20070829,365,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(14432,20070919,'Intervenant(e) concerné(e) : DU LOGIS FEE',NULL,NULL,20070829,353,1,'Contrat de plus de 3 semaines !',NULL,17,NULL,NULL,NULL),(14456,20070919,'La prestation ponctuelle du 21/09/2007 de 09h00 à 18h00 a été annulée',1665,NULL,NULL,0,1,'Annulation d\'un presatation ponctuelle',NULL,29,NULL,NULL,NULL),(14457,20070919,'La prestation ponctuelle du 19/09/2007 de 09h00 à 17h00 a été annulée',1665,NULL,NULL,0,1,'Annulation d\'un presatation ponctuelle',NULL,29,NULL,NULL,NULL),(14459,20070919,'La prestation du 28/09/2007 a été annulée',1665,6929,NULL,402,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(14460,20070919,'La prestation du 18/09/2007 a été reportée',1669,6935,20070919,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14461,20070919,'La prestation ponctuelle du 28/09/2007 de 10h00 à 12h00 a été annulée',1641,NULL,NULL,393,1,'Annulation d\'un presatation ponctuelle',NULL,5,NULL,NULL,NULL),(14476,20070919,'La prestation du 18/09/2007 a été annulée',1529,6227,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14477,20070919,'La prestation du 18/09/2007 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14478,20070919,'Nouvelle prestation le 18/09/2007',1609,6700,20070918,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14479,20070919,'La prestation du 14/09/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14480,20070919,'Nouvelle prestation le 11/09/2007',741,1414,20070911,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14481,20070919,'La prestation du 21/09/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14482,20070919,'Nouvelle prestation le 18/09/2007',741,1414,20070918,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14483,20070919,'La prestation du 28/09/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14484,20070919,'Nouvelle prestation le 25/09/2007',741,1414,20070925,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14485,20070919,'La prestation du 19/09/2007 a été reportée',1601,6654,20070919,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14490,20070920,'Intervenant(e) concerné(e) : SERRE Ghislaine',NULL,NULL,20070830,363,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14501,20070920,'La prestation du 20/09/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14502,20070920,'Nouvelle prestation le 20/09/2007',1354,4523,20070920,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14520,20070920,'La prestation du 19/09/2007 a été annulée',1668,6978,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14544,20070921,'La prestation du 28/09/2007 a été reportée',1668,6978,20070919,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14545,20070921,'La prestation du 28/09/2007 a été reportée',1668,6978,20070918,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14546,20070921,'La prestation du 28/09/2007 a été reportée',1668,6978,20070921,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14548,20070921,'La prestation du 28/09/2007 a été reportée',1668,6978,20070918,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14549,20070921,'La prestation du 28/09/2007 a été reportée',1668,6978,20070921,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14550,20070921,'La prestation du 28/09/2007 a été reportée',1668,6978,20070921,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14551,20070921,'La prestation du 19/09/2007 a été annulée',1668,6978,NULL,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14552,20070921,'La prestation du 19/09/2007 a été reportée',1668,6978,20070921,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14553,20070921,'La prestation du 19/09/2007 a été reportée',1668,6978,20070917,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14554,20070921,'La prestation du 19/09/2007 a été reportée',1668,6978,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14555,20070921,'La prestation du 19/09/2007 a été reportée',1668,6978,20070914,393,1,'Changement de planning',NULL,5,NULL,NULL,NULL),(14562,20070921,'La prestation du 27/09/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14563,20070921,'Nouvelle prestation le 28/09/2007',296,583,20070928,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14567,20070923,'La prestation du 24/09/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14568,20070924,'Intervenant(e) concerné(e) : BOUDRAA Carine',NULL,NULL,20070903,364,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14569,20070924,'Intervenant(e) concerné(e) : TREUTENAERE Isabelle',NULL,NULL,20070903,368,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14570,20070924,'La prestation du 27/09/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14580,20070924,'Intervenant(e) concerné(e) : BOUDRAA Carine',NULL,NULL,20070903,364,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14581,20070924,'Intervenant(e) concerné(e) : TREUTENAERE Isabelle',NULL,NULL,20070903,368,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14588,20070924,'Intervenant(e) concerné(e) : BOUDRAA Carine',NULL,NULL,20070903,364,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14589,20070924,'Intervenant(e) concerné(e) : TREUTENAERE Isabelle',NULL,NULL,20070903,368,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14590,20070924,'Intervenant(e) concerné(e) : AKEVA ANASTASIE',NULL,NULL,20070903,352,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14591,20070924,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20070903,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14592,20070924,'Intervenant(e) concerné(e) : LAURENT LAURENCE',NULL,NULL,20070903,220,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14593,20070924,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20070903,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14594,20070924,'Intervenant(e) concerné(e) : AKEVA ANASTASIE',NULL,NULL,20070903,352,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14595,20070924,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20070903,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14596,20070924,'Intervenant(e) concerné(e) : LAURENT LAURENCE',NULL,NULL,20070903,220,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14597,20070924,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20070903,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14598,20070924,'La prestation du 04/10/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14599,20070924,'La prestation du 18/10/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14600,20070924,'La prestation du 01/11/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14603,20070924,'La prestation du 24/09/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14604,20070924,'Nouvelle prestation le 24/09/2007',1318,4273,20070924,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14605,20070924,'La prestation du 24/09/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14606,20070924,'Nouvelle prestation le 24/09/2007',1318,4273,20070924,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14612,20070924,'Intervenant(e) concerné(e) : BOUDRAA Carine',NULL,NULL,20070903,364,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14613,20070924,'Intervenant(e) concerné(e) : TREUTENAERE Isabelle',NULL,NULL,20070903,368,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14620,20070924,'La prestation du 24/09/2007 a été annulée',1357,4527,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14624,20070924,'Intervenant(e) concerné(e) : BOUDRAA Carine',NULL,NULL,20070903,364,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14625,20070924,'Intervenant(e) concerné(e) : TREUTENAERE Isabelle',NULL,NULL,20070903,368,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14635,20070924,'La prestation du 24/09/2007 a été reportée',1656,6861,20070927,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14636,20070924,'La prestation ponctuelle du 20/09/2007 de 09h00 à 13h00 a été annulée',1656,NULL,NULL,384,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(14637,20070924,'La prestation ponctuelle du 20/09/2007 de 09h00 à 13h00 a été annulée',1656,NULL,NULL,384,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(14638,20070924,'La prestation du 24/09/2007 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14639,20070924,'La prestation du 25/09/2007 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14640,20070924,'Nouvelle prestation le 25/09/2007',645,605,20070925,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14642,20070924,'La prestation du 13/09/2007 a été annulée',1612,6705,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14644,20070924,'La prestation du 17/09/2007 a été reportée',1612,6704,20070917,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14661,20070924,'Intervenant(e) concerné(e) : AKEVA ANASTASIE',NULL,NULL,20070903,352,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14662,20070924,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20070903,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14663,20070924,'Intervenant(e) concerné(e) : LAURENT LAURENCE',NULL,NULL,20070903,220,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14664,20070924,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20070903,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14710,20070924,'La prestation du 17/09/2007 a été reportée',1185,6706,20070917,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14728,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14730,20070925,'La prestation du 25/09/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14731,20070925,'Nouvelle prestation le 25/09/2007',287,1600,20070925,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14732,20070925,'Décaler l\'ocurrence du 25/09/2007 de la prestation',680,6744,NULL,379,1,'Absence d\'un intervenant',790,11,NULL,NULL,0),(14733,20070925,'La prestation du 25/09/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14734,20070925,'Nouvelle prestation le 25/09/2007',680,6744,20070925,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14735,20070925,'La prestation du 25/09/2007 a été reportée',707,940,20070926,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14736,20070925,'La prestation ponctuelle du 29/09/2007 de 09h30 à 11h30 a été annulée',1618,NULL,NULL,379,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(14737,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14745,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14746,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14748,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14750,20070925,'La prestation du 27/09/2007 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14751,20070925,'La prestation du 11/09/2007 a été reportée',1590,6638,20070911,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14752,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14757,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14758,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14760,20070925,'La prestation du 26/09/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14763,20070925,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070904,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(14774,20070926,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20070905,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14775,20070926,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20070905,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14776,20070926,'La prestation du 26/09/2007 a été annulée',1706,7083,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14778,20070926,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20070905,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14786,20070926,'La prestation du 21/09/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14787,20070926,'La prestation du 26/09/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14789,20070926,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20070905,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14806,20070926,'La prestation du 13/09/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14807,20070926,'La prestation du 14/09/2007 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14810,20070926,'La prestation du 28/09/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14811,20070926,'La prestation du 11/09/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14812,20070926,'La prestation du 10/10/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14813,20070926,'La prestation du 24/10/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14815,20070926,'La prestation du 03/10/2007 a été reportée',1704,7081,20071003,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14818,20070926,'La prestation du 01/10/2007 a été reportée',1723,7130,20071002,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14819,20070927,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20070906,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14820,20070927,'Intervenant(e) concerné(e) : HASSANALY SOREYA',NULL,NULL,20070906,120,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14821,20070927,'La prestation du 27/09/2007 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14841,20070927,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20070906,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14842,20070927,'Intervenant(e) concerné(e) : HASSANALY SOREYA',NULL,NULL,20070906,120,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14848,20070927,'Intervenant(e) concerné(e) : bien samira',NULL,NULL,20070906,188,1,'Contrat de plus de 3 semaines !',NULL,5,NULL,NULL,NULL),(14854,20070927,'La prestation du 27/09/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14857,20070927,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20070906,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14858,20070927,'Intervenant(e) concerné(e) : HASSANALY SOREYA',NULL,NULL,20070906,120,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14860,20070927,'Intervenant(e) concerné(e) : bien samira',NULL,NULL,20070906,188,1,'Contrat de plus de 3 semaines !',NULL,5,NULL,NULL,NULL),(14861,20070927,'La prestation du 28/09/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14862,20070927,'La prestation du 12/10/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14863,20070927,'La prestation du 26/10/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14864,20070927,'La prestation du 05/10/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14865,20070927,'La prestation du 19/10/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14866,20070927,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20070906,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14867,20070927,'Intervenant(e) concerné(e) : HASSANALY SOREYA',NULL,NULL,20070906,120,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14901,20070927,'La prestation du 14/09/2007 a été reportée',813,3014,20070918,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14903,20070927,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20070906,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14904,20070927,'Intervenant(e) concerné(e) : HASSANALY SOREYA',NULL,NULL,20070906,120,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(14906,20070928,'Intervenant(e) concerné(e) : BOURBIER-BICHET Huguette',NULL,NULL,20070907,229,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(14916,20070928,'La prestation du 28/09/2007 a été annulée',963,6768,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14917,20070928,'La prestation du 27/09/2007 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14918,20070928,'La prestation du 27/09/2007 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14919,20070928,'La prestation du 27/09/2007 a été annulée',1612,6705,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15001,20070930,'La prestation du 10/10/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14935,20070928,'La prestation du 27/09/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14936,20070928,'Nouvelle prestation le 27/09/2007',708,943,20070927,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14937,20070928,'La prestation du 14/09/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14938,20070928,'Nouvelle prestation le 14/09/2007',825,1464,20070914,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14939,20070928,'La prestation du 03/09/2007 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14941,20070928,'La prestation du 07/09/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14942,20070928,'Nouvelle prestation le 08/09/2007',595,429,20070908,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14943,20070928,'La prestation du 14/09/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14944,20070928,'Nouvelle prestation le 15/09/2007',595,429,20070915,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14945,20070928,'La prestation du 21/09/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14946,20070928,'Nouvelle prestation le 22/09/2007',595,429,20070922,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14947,20070928,'La prestation du 28/09/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14948,20070928,'Nouvelle prestation le 29/09/2007',595,429,20070929,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14949,20070928,'La prestation du 27/09/2007 a été reportée',953,2105,20070927,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14950,20070928,'La prestation du 04/09/2007 a été reportée',707,940,20070905,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14951,20070928,'La prestation du 04/09/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14952,20070928,'Nouvelle prestation le 05/09/2007',707,940,20070905,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14953,20070928,'La prestation du 27/09/2007 a été annulée',1427,4836,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(14954,20070928,'La prestation du 03/09/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14955,20070928,'La prestation du 10/09/2007 a été reportée',1105,2955,20070910,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14956,20070928,'La prestation du 27/09/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14957,20070928,'La prestation du 13/09/2007 a été annulée',904,6697,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14958,20070928,'La prestation du 17/09/2007 a été annulée',904,6698,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14986,20070930,'La prestation du 27/09/2007 a été reportée',1357,4528,20070927,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(14987,20070930,'La prestation du 01/10/2007 a été annulée',1357,4527,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15002,20070930,'La prestation du 24/10/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14992,20070930,'La prestation du 03/09/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14993,20070930,'Nouvelle prestation le 03/09/2007',706,939,20070903,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14994,20070930,'La prestation du 17/09/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14995,20070930,'Nouvelle prestation le 17/09/2007',706,939,20070917,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14996,20070930,'La prestation du 02/10/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14997,20070930,'La prestation du 16/10/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14998,20070930,'La prestation du 30/10/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(14999,20070930,'La prestation du 07/09/2007 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15000,20070930,'Nouvelle prestation le 07/09/2007',600,935,20070907,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15004,20071001,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20070910,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15005,20071001,'La prestation du 27/09/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15006,20071001,'La prestation du 01/10/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15009,20071001,'La prestation du 01/10/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15010,20071001,'La prestation du 15/10/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15011,20071001,'La prestation du 29/10/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15033,20071001,'La prestation du 01/10/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15034,20071001,'La prestation du 02/10/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15035,20071001,'Nouvelle prestation le 02/10/2007',1054,2569,20071002,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15037,20071001,'La prestation du 03/10/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15038,20071001,'Nouvelle prestation le 10/10/2007',759,1149,20071010,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15122,20071001,'La prestation du 28/09/2007 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15127,20071001,'La prestation du 01/10/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15138,20071001,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20070910,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(15147,20071001,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20070910,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(15164,20071001,'La prestation du 01/10/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15165,20071001,'Nouvelle prestation le 01/10/2007',1105,2955,20071001,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15167,20071001,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20070910,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(15171,20071001,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20070910,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(15203,20071002,'La prestation du 28/09/2007 a été reportée',1597,6649,20071001,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15219,20071002,'La prestation du 16/10/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15220,20071002,'La prestation du 19/10/2007 a été annulée',284,6719,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15221,20071002,'La prestation du 30/10/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15222,20071002,'La prestation du 02/11/2007 a été annulée',284,6719,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15229,20071002,'La prestation du 08/10/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15230,20071002,'La prestation du 15/10/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15231,20071002,'La prestation du 02/10/2007 a été annulée',1657,6863,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15232,20071002,'La prestation du 02/10/2007 a été annulée',1264,3908,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15233,20071002,'La prestation du 01/10/2007 a été annulée',1092,2868,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15282,20071002,'La prestation du 04/10/2007 a été annulée',1264,3909,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15283,20071002,'Nouvelle prestation le 04/10/2007',1264,3909,20071004,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15285,20071002,'La prestation du 03/10/2007 a été reportée',1755,7327,20071003,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15286,20071002,'La prestation du 04/10/2007 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15287,20071002,'Nouvelle prestation le 04/10/2007',1543,6726,20071004,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15288,20071002,'La prestation du 04/10/2007 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15289,20071002,'Nouvelle prestation le 04/10/2007',1543,6726,20071004,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15290,20071002,'La prestation du 01/10/2007 a été reportée',1723,7130,20071003,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15330,20071003,'La prestation du 05/10/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15333,20071003,'La prestation du 12/10/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15334,20071003,'La prestation du 26/10/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15339,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15340,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15341,20071004,'La prestation du 31/10/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15342,20071004,'La prestation du 20/02/2008 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15370,20071004,'La prestation du 04/10/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15384,20071004,'La prestation du 13/09/2007 a été annulée',1260,4892,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15385,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15401,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15402,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15403,20071004,'',1122,NULL,20071004,233,1,'INTERRRUPTION DE LA PRESTATION DU 22au29OCBTRE ',NULL,10,1,NULL,NULL),(15404,20071004,'La prestation du 09/10/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15407,20071004,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070913,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15425,20071005,'La prestation du 08/10/2007 a été annulée',1729,7201,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15426,20071005,'La prestation du 08/10/2007 a été annulée',1729,7202,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15427,20071005,'La prestation du 04/10/2007 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15436,20071005,'La prestation du 25/10/2007 a été annulée',1122,3047,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15437,20071005,'La prestation du 22/10/2007 a été annulée',1122,3046,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15444,20071005,'La prestation du 18/10/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15450,20071005,'La prestation du 04/10/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15451,20071005,'La prestation du 05/10/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15452,20071005,'La prestation du 12/10/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15453,20071005,'Nouvelle prestation le 12/10/2007',792,1357,20071012,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15454,20071005,'La prestation du 19/10/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15455,20071005,'Nouvelle prestation le 19/10/2007',792,1357,20071019,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15464,20071005,'La prestation du 06/09/2007 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15465,20071005,'Nouvelle prestation le 06/09/2007',1407,4745,20070906,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15467,20071005,'La prestation du 03/10/2007 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15468,20071005,'La prestation du 08/10/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15471,20071005,'La prestation du 05/10/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15472,20071005,'La prestation du 16/10/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15473,20071005,'Nouvelle prestation le 16/10/2007',284,591,20071016,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15474,20071005,'La prestation du 03/10/2007 a été annulée',1267,3915,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15475,20071005,'La prestation du 04/10/2007 a été annulée',1266,3914,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15476,20071005,'La prestation du 05/10/2007 a été annulée',1091,2867,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15477,20071005,'La prestation du 05/10/2007 a été annulée',869,2230,NULL,196,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15480,20071006,'La prestation du 04/10/2007 a été annulée',1756,7332,NULL,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15481,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15482,20071008,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20070917,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15483,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15484,20071008,'La prestation du 17/10/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15488,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15496,20071008,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20070917,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15497,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15500,20071008,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20070917,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(15502,20071008,'La prestation du 08/10/2007 a été reportée',1729,7201,20071011,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15503,20071008,'La prestation du 08/10/2007 a été reportée',1729,7202,20071011,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15504,20071008,'La prestation du 10/10/2007 a été reportée',1049,2537,20071010,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15505,20071008,'La prestation du 03/10/2007 a été reportée',1049,2537,20071003,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15515,20071008,'La prestation du 09/10/2007 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15522,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15523,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15524,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15534,20071008,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20070917,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15539,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15550,20071008,'Intervenant(e) concerné(e) : MOKHTARI Lamia',NULL,NULL,20070917,384,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(15551,20071008,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20070917,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(15552,20071009,'Intervenant(e) concerné(e) : GUTIC Zorica',NULL,NULL,20070918,383,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15553,20071009,'Intervenant(e) concerné(e) : GUTIC Zorica',NULL,NULL,20070918,383,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15559,20071009,'Intervenant(e) concerné(e) : GUTIC Zorica',NULL,NULL,20070918,383,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15564,20071009,'Intervenant(e) concerné(e) : GUTIC Zorica',NULL,NULL,20070918,383,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(15566,20071009,'La prestation du 11/10/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15567,20071009,'La prestation du 18/10/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15568,20071009,'La prestation du 15/10/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15569,20071009,'La prestation du 16/10/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15572,20071009,'La prestation du 09/10/2007 a été reportée',1710,7088,20071009,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15583,20071009,'La prestation du 08/10/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15584,20071009,'Nouvelle prestation le 09/10/2007',1105,2955,20071009,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15585,20071009,'La prestation du 01/10/2007 a été reportée',1105,2955,20071001,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15588,20071009,'La prestation du 12/10/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15715,20071011,'La prestation du 09/10/2007 a été annulée',1004,5832,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15718,20071011,'La prestation du 12/10/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15720,20071011,'La prestation du 22/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15721,20071011,'La prestation du 29/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15722,20071011,'La prestation du 26/10/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15723,20071011,'La prestation du 05/11/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15724,20071011,'La prestation du 02/11/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15725,20071011,'La prestation du 09/11/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15726,20071011,'La prestation du 22/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15727,20071011,'La prestation du 29/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15728,20071011,'La prestation du 05/11/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15729,20071011,'La prestation du 26/10/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15731,20071011,'La prestation du 08/10/2007 a été annulée',1729,7201,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15732,20071011,'Nouvelle prestation le 12/10/2007',1729,7201,20071012,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15733,20071011,'La prestation du 08/10/2007 a été annulée',1729,7202,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15734,20071011,'La prestation du 08/10/2007 a été annulée',1729,7202,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15737,20071011,'La prestation du 03/10/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15738,20071011,'La prestation du 10/10/2007 a été reportée',1483,5502,20071011,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15739,20071011,'La prestation du 17/10/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15740,20071011,'La prestation du 24/10/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15741,20071011,'La prestation du 11/10/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15742,20071011,'La prestation du 12/10/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15743,20071011,'Nouvelle prestation le 15/10/2007',672,678,20071015,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15744,20071011,'La prestation du 19/10/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15745,20071011,'Nouvelle prestation le 22/10/2007',672,678,20071022,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15746,20071011,'La prestation du 26/10/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15747,20071011,'Nouvelle prestation le 29/10/2007',672,678,20071029,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15749,20071011,'La prestation du 12/10/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15750,20071011,'La prestation du 11/10/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15751,20071011,'La prestation du 18/10/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15752,20071011,'La prestation du 25/10/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15753,20071011,'La prestation du 15/10/2007 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15754,20071011,'Nouvelle prestation le 15/10/2007',928,2570,20071015,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15755,20071011,'La prestation du 22/10/2007 a été reportée',928,2570,20071022,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15756,20071011,'La prestation du 29/10/2007 a été reportée',928,2570,20071029,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15757,20071011,'La prestation du 01/11/2007 a été annulée',928,2106,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15758,20071011,'La prestation du 08/10/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15759,20071011,'La prestation du 12/10/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15760,20071011,'La prestation du 22/10/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15761,20071011,'La prestation du 08/10/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15762,20071011,'Nouvelle prestation le 01/10/2007',1256,3843,20071001,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15763,20071011,'La prestation du 22/10/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15764,20071011,'Nouvelle prestation le 15/10/2007',1256,3843,20071015,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15765,20071011,'La prestation du 15/10/2007 a été annulée',1624,6753,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15766,20071011,'La prestation du 22/10/2007 a été annulée',1624,6753,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15767,20071011,'La prestation du 15/10/2007 a été annulée',1624,6753,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15768,20071011,'La prestation du 22/10/2007 a été annulée',1624,6753,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15769,20071011,'La prestation du 29/10/2007 a été annulée',1624,6753,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15770,20071011,'La prestation du 16/10/2007 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15771,20071011,'La prestation du 23/10/2007 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15772,20071011,'La prestation du 30/10/2007 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15773,20071011,'La prestation du 16/10/2007 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15774,20071011,'La prestation du 29/10/2007 a été annulée',1256,7520,NULL,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15775,20071011,'La prestation du 01/10/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15776,20071011,'Nouvelle prestation le 08/10/2007',277,206,20071008,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15777,20071011,'La prestation du 15/10/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15778,20071011,'Nouvelle prestation le 22/10/2007',277,206,20071022,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15779,20071011,'La prestation du 29/10/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15780,20071011,'La prestation du 05/11/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15781,20071011,'La prestation du 19/11/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15782,20071011,'La prestation du 05/11/2007 a été annulée',1256,7520,NULL,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15783,20071011,'La prestation du 19/11/2007 a été annulée',1256,7520,NULL,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15784,20071011,'La prestation du 12/11/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15785,20071011,'La prestation du 26/11/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15786,20071011,'La prestation du 12/10/2007 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15787,20071011,'Nouvelle prestation le 12/10/2007',1228,3642,20071012,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15788,20071011,'La prestation du 15/10/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15789,20071011,'Nouvelle prestation le 16/10/2007',880,1779,20071016,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15791,20071011,'La prestation du 12/11/2007 a été annulée',1256,7520,NULL,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15792,20071011,'La prestation du 26/11/2007 a été annulée',1256,7520,NULL,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15798,20071011,'La prestation du 25/10/2007 a été annulée',1810,7531,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15799,20071011,'La prestation du 01/11/2007 a été annulée',1810,7531,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15800,20071011,'La prestation du 08/11/2007 a été annulée',1810,7531,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15801,20071011,'La prestation du 22/11/2007 a été annulée',1810,7531,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(15802,20071011,'La prestation du 10/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15880,20071011,'La prestation du 10/10/2007 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(15998,20071012,'La prestation du 09/10/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(15999,20071012,'Nouvelle prestation le 09/10/2007',287,1600,20071009,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16019,20071015,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070924,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16020,20071015,'Intervenant(e) concerné(e) : GILLET Nicole',NULL,NULL,20070924,212,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16021,20071015,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070924,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16022,20071015,'La prestation du 15/10/2007 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16023,20071015,'La prestation du 17/10/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16024,20071015,'La prestation du 24/10/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16026,20071015,'La prestation du 24/10/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16030,20071015,'La prestation du 31/10/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16031,20071015,'Nouvelle prestation le 31/10/2007',897,6269,20071031,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16040,20071015,'La prestation du 17/10/2007 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16043,20071015,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070924,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16044,20071015,'Intervenant(e) concerné(e) : GILLET Nicole',NULL,NULL,20070924,212,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16046,20071015,'La prestation du 10/10/2007 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16056,20071015,'La prestation du 18/10/2007 a été annulée',1260,4892,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16057,20071015,'La prestation du 15/10/2007 a été annulée',1729,7201,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16058,20071015,'Nouvelle prestation le 16/10/2007',1729,7201,20071016,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16059,20071015,'La prestation du 15/10/2007 a été annulée',1729,7202,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16060,20071015,'Nouvelle prestation le 16/10/2007',1729,7202,20071016,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16061,20071015,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070924,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16062,20071015,'Intervenant(e) concerné(e) : GILLET Nicole',NULL,NULL,20070924,212,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16063,20071015,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070924,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16072,20071015,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070924,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16073,20071015,'Intervenant(e) concerné(e) : GILLET Nicole',NULL,NULL,20070924,212,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16074,20071015,'Intervenant(e) concerné(e) : DE ROO Aurore',NULL,NULL,20070924,381,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16075,20071015,'La prestation du 19/10/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16076,20071015,'Nouvelle prestation le 19/10/2007',597,432,20071019,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16077,20071015,'La prestation du 26/10/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16078,20071015,'Nouvelle prestation le 26/10/2007',597,432,20071026,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16079,20071015,'La prestation du 02/11/2007 a été annulée',597,432,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16080,20071015,'Nouvelle prestation le 02/11/2007',597,432,20071102,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16081,20071015,'La prestation du 19/10/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16082,20071015,'Nouvelle prestation le 19/10/2007',978,2107,20071019,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16083,20071015,'La prestation du 26/10/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16084,20071015,'Nouvelle prestation le 26/10/2007',978,2107,20071026,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16085,20071015,'La prestation du 02/11/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16086,20071015,'Nouvelle prestation le 02/11/2007',978,2107,20071102,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16087,20071015,'La prestation du 18/10/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16088,20071015,'Nouvelle prestation le 18/10/2007',953,2105,20071018,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16089,20071015,'La prestation du 25/10/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16090,20071015,'Nouvelle prestation le 25/10/2007',953,2105,20071025,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16091,20071015,'La prestation du 01/11/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16092,20071015,'Nouvelle prestation le 02/11/2007',953,2105,20071102,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16093,20071015,'La prestation du 18/10/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16094,20071015,'Nouvelle prestation le 19/10/2007',953,2105,20071019,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16095,20071015,'La prestation du 25/10/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16096,20071015,'Nouvelle prestation le 26/10/2007',953,2105,20071026,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16097,20071015,'La prestation du 01/11/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16098,20071015,'Nouvelle prestation le 02/11/2007',953,2105,20071102,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16101,20071016,'La prestation du 11/10/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16102,20071016,'Nouvelle prestation le 11/10/2007',1317,4271,20071011,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16136,20071016,'La prestation du 17/10/2007 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16142,20071016,'La prestation du 18/10/2007 a été reportée',1268,3917,20071017,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16143,20071017,'La prestation ponctuelle du 16/10/2007 de 08h30 à 16h30 a été annulée',1730,NULL,NULL,406,1,'Annulation d\'un presatation ponctuelle',NULL,29,NULL,NULL,NULL),(16150,20071017,'La prestation du 18/10/2007 a été reportée',1060,2653,20071019,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16151,20071017,'La prestation du 18/10/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16152,20071017,'Nouvelle prestation le 18/10/2007',1312,4238,20071018,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16153,20071017,'La prestation du 18/10/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16154,20071017,'Nouvelle prestation le 19/10/2007',1312,4238,20071019,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16155,20071017,'La prestation du 19/10/2007 a été reportée',1394,4655,20071019,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16159,20071017,'La prestation du 31/10/2007 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16173,20071017,'La prestation du 02/11/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16175,20071017,'La prestation du 18/10/2007 a été annulée',1842,7656,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16184,20071017,'La prestation du 24/10/2007 a été reportée',1754,7326,20071026,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16208,20071018,'La prestation du 18/10/2007 a été annulée',1843,7657,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16220,20071018,'La prestation du 19/10/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16221,20071018,'La prestation du 29/10/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16238,20071018,'La prestation du 30/10/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16239,20071018,'La prestation du 06/11/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16240,20071018,'La prestation du 13/11/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16241,20071018,'La prestation du 20/11/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16242,20071018,'La prestation du 01/11/2007 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16243,20071018,'La prestation du 08/11/2007 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16244,20071018,'La prestation du 15/11/2007 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16246,20071018,'La prestation du 16/10/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16247,20071018,'Nouvelle prestation le 16/10/2007',284,591,20071016,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16248,20071018,'La prestation du 16/10/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16249,20071018,'Nouvelle prestation le 16/10/2007',284,591,20071016,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16251,20071018,'La prestation du 18/10/2007 a été annulée',1058,2650,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16252,20071018,'La prestation du 18/10/2007 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16253,20071018,'La prestation du 18/10/2007 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16275,20071018,'La prestation du 18/10/2007 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16276,20071018,'La prestation du 19/10/2007 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16277,20071018,'La prestation du 18/10/2007 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16361,20071019,'La prestation du 09/11/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16290,20071019,'La prestation du 04/10/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16291,20071019,'La prestation du 11/10/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16292,20071019,'La prestation du 18/10/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16293,20071019,'La prestation du 25/10/2007 a été annulée',295,584,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16294,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16295,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16298,20071019,'La prestation du 08/10/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16299,20071019,'La prestation du 15/10/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16300,20071019,'La prestation du 22/10/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16301,20071019,'La prestation du 29/10/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16302,20071019,'La prestation du 12/11/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16303,20071019,'La prestation du 19/11/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16304,20071019,'La prestation du 26/11/2007 a été annulée',1565,7703,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16305,20071019,'La prestation du 18/10/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16306,20071019,'La prestation du 18/10/2007 a été annulée',1825,7610,NULL,437,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(16313,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16314,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16315,20071019,'La prestation du 19/10/2007 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16316,20071019,'La prestation du 19/10/2007 a été annulée',1095,2876,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16321,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16322,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16326,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16327,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16342,20071019,'La prestation du 02/11/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16343,20071019,'La prestation du 09/11/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16344,20071019,'La prestation du 16/11/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16345,20071019,'La prestation du 23/11/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16346,20071019,'La prestation du 30/11/2007 a été annulée',1524,6454,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16347,20071019,'La prestation du 01/11/2007 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16348,20071019,'La prestation du 15/11/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16349,20071019,'La prestation du 29/11/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16350,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16351,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16352,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16353,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16354,20071019,'La prestation du 01/11/2007 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16355,20071019,'La prestation du 02/11/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16360,20071019,'La prestation du 02/11/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16362,20071019,'La prestation du 16/11/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16363,20071019,'La prestation du 23/11/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16364,20071019,'La prestation du 30/11/2007 a été annulée',1353,4518,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16365,20071019,'La prestation du 19/10/2007 a été annulée',978,2107,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16366,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16367,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16368,20071019,'La prestation du 18/10/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16369,20071019,'Nouvelle prestation le 18/10/2007',634,563,20071018,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16371,20071019,'La prestation du 26/10/2007 a été reportée',1777,7420,20071026,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16397,20071019,'Intervenant(e) concerné(e) : LACHAUD Edith',NULL,NULL,20070928,299,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16398,20071019,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20070928,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16404,20071021,'La prestation du 05/10/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16405,20071021,'Nouvelle prestation le 02/10/2007',741,1414,20071002,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16406,20071021,'La prestation du 12/10/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16407,20071021,'Nouvelle prestation le 09/10/2007',741,1414,20071009,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16408,20071021,'La prestation du 19/10/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16409,20071021,'Nouvelle prestation le 16/10/2007',741,1414,20071016,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16410,20071021,'La prestation du 26/10/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16411,20071021,'Nouvelle prestation le 23/10/2007',741,1414,20071023,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16412,20071021,'La prestation du 31/10/2007 a été annulée',1037,2508,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16413,20071021,'La prestation du 19/10/2007 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16414,20071021,'La prestation du 18/10/2007 a été reportée',1060,2653,20071022,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16415,20071021,'La prestation du 23/10/2007 a été annulée',1839,7637,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16416,20071022,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20071001,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(16423,20071022,'La prestation du 30/10/2007 a été annulée',1839,7637,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16424,20071022,'La prestation du 06/11/2007 a été annulée',1839,7637,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16430,20071022,'La prestation du 17/10/2007 a été reportée',1537,6606,20071016,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16433,20071022,'La prestation du 17/10/2007 a été annulée',1537,6607,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16434,20071022,'Nouvelle prestation le 16/10/2007',1537,6607,20071016,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16435,20071022,'La prestation du 17/10/2007 a été annulée',1537,6606,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16436,20071022,'Nouvelle prestation le 16/10/2007',1537,6606,20071016,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16437,20071022,'La prestation du 24/10/2007 a été annulée',1537,6606,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16438,20071022,'Nouvelle prestation le 23/10/2007',1537,6606,20071023,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16439,20071022,'La prestation du 24/10/2007 a été annulée',1537,6607,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16440,20071022,'Nouvelle prestation le 23/10/2007',1537,6607,20071023,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16441,20071022,'La prestation du 31/10/2007 a été annulée',1537,6606,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16442,20071022,'Nouvelle prestation le 31/10/2007',1537,6606,20071031,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16443,20071022,'La prestation du 31/10/2007 a été annulée',1537,6606,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16444,20071022,'Nouvelle prestation le 30/10/2007',1537,6606,20071030,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16445,20071022,'La prestation du 31/10/2007 a été annulée',1537,6607,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16446,20071022,'Nouvelle prestation le 30/10/2007',1537,6607,20071030,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16447,20071022,'La prestation du 25/10/2007 a été reportée',1228,3642,20071025,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16449,20071022,'La prestation du 01/11/2007 a été reportée',1228,3642,20071101,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16450,20071022,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20071001,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(17963,20071113,'La prestation du 14/11/2007 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17961,20071113,'La prestation du 12/11/2007 a été annulée',1723,7130,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16494,20071022,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20071001,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(16495,20071022,'La prestation du 29/10/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16498,20071022,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20071001,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(16502,20071022,'Intervenant(e) concerné(e) : LUTZ ROLLET ',NULL,NULL,20071001,321,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16506,20071022,'Intervenant(e) concerné(e) : LUTZ ROLLET ',NULL,NULL,20071001,321,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16511,20071022,'Intervenant(e) concerné(e) : LUTZ ROLLET ',NULL,NULL,20071001,321,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16517,20071022,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20071001,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(16519,20071022,'La prestation du 07/11/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16520,20071022,'La prestation du 21/11/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16521,20071022,'Intervenant(e) concerné(e) : LUTZ ROLLET ',NULL,NULL,20071001,321,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16522,20071022,'La prestation du 08/11/2007 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16523,20071022,'La prestation du 01/11/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16524,20071022,'La prestation du 01/11/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16525,20071022,'La prestation du 01/11/2007 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16526,20071022,'La prestation du 01/11/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16527,20071022,'La prestation du 01/11/2007 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16528,20071022,'La prestation du 01/11/2007 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16529,20071022,'La prestation du 01/11/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16530,20071022,'La prestation du 01/11/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16531,20071022,'La prestation du 01/11/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16532,20071022,'La prestation du 01/11/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16533,20071022,'La prestation du 07/11/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16534,20071022,'La prestation du 14/11/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16535,20071022,'La prestation du 21/11/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16536,20071022,'La prestation du 01/11/2007 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16537,20071022,'Intervenant(e) concerné(e) : MARTINI Muriel',NULL,NULL,20071001,379,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(16624,20071023,'La prestation du 23/10/2007 a été reportée',707,940,20071024,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16625,20071023,'La prestation du 30/10/2007 a été reportée',707,940,20071031,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16626,20071023,'La prestation du 06/11/2007 a été reportée',707,940,20071107,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16630,20071023,'La prestation du 25/10/2007 a été annulée',1789,7462,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16631,20071023,'La prestation du 01/11/2007 a été reportée',1789,7462,20071131,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16632,20071023,'La prestation du 01/11/2007 a été reportée',1789,7462,20071031,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16635,20071023,'La prestation du 01/11/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16636,20071023,'Nouvelle prestation le 31/10/2007',1354,4523,20071031,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16645,20071023,'La prestation du 22/10/2007 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16646,20071023,'Nouvelle prestation le 22/10/2007',1150,3212,20071022,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16647,20071023,'La prestation du 25/10/2007 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16648,20071023,'Nouvelle prestation le 25/10/2007',1150,3213,20071025,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16652,20071023,'La prestation du 23/10/2007 a été reportée',1075,2891,20071024,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16660,20071023,'La prestation du 30/10/2007 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16661,20071023,'La prestation du 01/11/2007 a été annulée',1881,7848,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16662,20071023,'La prestation du 01/11/2007 a été annulée',1881,7848,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16663,20071023,'La prestation du 06/11/2007 a été reportée',1698,7060,20071106,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16664,20071023,'La prestation du 22/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16665,20071023,'La prestation du 29/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16666,20071023,'Nouvelle prestation le 31/10/2007',843,1548,20071031,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16667,20071023,'La prestation du 05/11/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16668,20071023,'Nouvelle prestation le 07/11/2007',843,1548,20071107,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16670,20071023,'La prestation du 23/10/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16671,20071023,'La prestation du 23/10/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16681,20071023,'La prestation du 22/10/2007 a été reportée',1885,7856,20071024,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16682,20071023,'La prestation du 15/10/2007 a été reportée',1886,7858,20071017,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16683,20071024,'La prestation du 29/10/2007 a été annulée',1887,7860,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16684,20071024,'La prestation du 25/10/2007 a été annulée',1887,7861,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16685,20071024,'La prestation du 25/10/2007 a été reportée',1888,7862,20071023,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16686,20071024,'La prestation du 01/11/2007 a été reportée',1888,7862,20071030,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16690,20071024,'La prestation du 23/10/2007 a été reportée',1383,4628,20071023,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16691,20071024,'La prestation du 30/10/2007 a été reportée',1383,4628,20071030,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16692,20071024,'La prestation du 22/10/2007 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16693,20071024,'Nouvelle prestation le 22/10/2007',1573,6535,20071022,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16694,20071024,'La prestation du 25/10/2007 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16695,20071024,'Nouvelle prestation le 25/10/2007',1573,6536,20071025,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16696,20071024,'La prestation du 29/10/2007 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16697,20071024,'Nouvelle prestation le 29/10/2007',1573,6535,20071029,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16698,20071024,'La prestation du 26/10/2007 a été reportée',1351,4498,20071026,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16699,20071024,'La prestation du 02/11/2007 a été reportée',1351,4498,20071102,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16700,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16702,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16703,20071024,'La prestation du 31/10/2007 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16704,20071024,'La prestation du 30/10/2007 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16705,20071024,'La prestation du 26/10/2007 a été reportée',740,1073,20071026,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16706,20071024,'La prestation du 02/11/2007 a été reportée',740,1073,20071102,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16711,20071024,'La prestation du 18/10/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16733,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16740,20071024,'La prestation du 01/11/2007 a été reportée',1871,7790,20071102,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16741,20071024,'La prestation du 22/10/2007 a été reportée',1885,7856,20071024,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16743,20071024,'La prestation du 22/10/2007 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16744,20071024,'Nouvelle prestation le 22/10/2007',928,2570,20071022,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16745,20071024,'La prestation du 29/10/2007 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16746,20071024,'Nouvelle prestation le 29/10/2007',928,2570,20071029,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16749,20071024,'La prestation du 12/10/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16750,20071024,'Nouvelle prestation le 15/10/2007',672,678,20071015,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16751,20071024,'La prestation du 19/10/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16752,20071024,'Nouvelle prestation le 22/10/2007',672,678,20071022,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16753,20071024,'La prestation du 26/10/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16754,20071024,'Nouvelle prestation le 29/10/2007',672,678,20071029,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16764,20071024,'La prestation du 22/10/2007 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16765,20071024,'Nouvelle prestation le 23/10/2007',1573,6535,20071023,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16766,20071024,'La prestation du 29/10/2007 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16767,20071024,'Nouvelle prestation le 30/10/2007',1573,6535,20071030,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16774,20071024,'La prestation du 16/10/2007 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16775,20071024,'Nouvelle prestation le 16/10/2007',1195,3434,20071016,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16776,20071024,'La prestation du 23/10/2007 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16777,20071024,'Nouvelle prestation le 23/10/2007',1195,3434,20071023,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16778,20071024,'La prestation du 30/10/2007 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16779,20071024,'Nouvelle prestation le 30/10/2007',1195,3434,20071030,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16780,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16782,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16788,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16819,20071024,'La prestation du 23/10/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16820,20071024,'Nouvelle prestation le 25/10/2007',1054,2569,20071025,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16824,20071024,'La prestation du 08/10/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16830,20071024,'Intervenant(e) concerné(e) : NIANG MAÏMOUNA',NULL,NULL,20071003,419,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16832,20071025,'La prestation du 29/10/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16859,20071025,'La prestation du 19/10/2007 a été reportée',1084,2873,20071019,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16867,20071025,'La prestation du 31/10/2007 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16869,20071025,'La prestation du 07/11/2007 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16870,20071025,'La prestation du 29/10/2007 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16871,20071025,'La prestation du 02/11/2007 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16872,20071025,'La prestation du 29/10/2007 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16873,20071025,'La prestation du 05/11/2007 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16882,20071025,'La prestation du 15/10/2007 a été annulée',1382,5205,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16883,20071025,'La prestation du 22/10/2007 a été annulée',1382,5205,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16884,20071025,'La prestation du 29/10/2007 a été annulée',1382,5205,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16885,20071025,'La prestation du 30/10/2007 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16891,20071025,'La prestation du 01/11/2007 a été annulée',1530,6332,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16894,20071025,'La prestation du 01/11/2007 a été annulée',1640,6807,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16895,20071025,'La prestation du 02/11/2007 a été annulée',1587,6605,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16897,20071025,'La prestation du 25/10/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(16898,20071025,'La prestation du 01/11/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16899,20071025,'La prestation du 01/11/2007 a été annulée',794,1360,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16905,20071025,'La prestation du 01/11/2007 a été annulée',1724,7132,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16906,20071025,'La prestation ponctuelle du 30/10/2007 de 09h00 à 13h00 a été annulée',1724,NULL,NULL,0,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(16907,20071025,'La prestation ponctuelle du 30/10/2007 de 09h00 à 13h00 a été annulée',1724,NULL,NULL,381,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(16915,20071025,'La prestation du 29/10/2007 a été reportée',1742,7285,20071030,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16917,20071025,'La prestation du 29/10/2007 a été reportée',1591,6640,20071030,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16919,20071025,'La prestation du 29/10/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16922,20071025,'La prestation du 29/10/2007 a été reportée',1742,7285,20071030,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16923,20071025,'La prestation du 25/10/2007 a été reportée',1896,7913,20071026,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16924,20071025,'La prestation du 30/10/2007 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16927,20071025,'La prestation du 01/11/2007 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16930,20071025,'La prestation du 29/10/2007 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16931,20071025,'La prestation du 05/11/2007 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16932,20071025,'La prestation du 01/11/2007 a été annulée',1726,7353,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16933,20071025,'La prestation du 08/11/2007 a été reportée',1726,7353,20071107,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16935,20071025,'La prestation du 01/11/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16936,20071025,'La prestation du 01/11/2007 a été annulée',1396,4671,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16938,20071025,'La prestation du 01/11/2007 a été reportée',1217,3574,20071102,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16948,20071025,'La prestation du 01/11/2007 a été reportée',1898,7915,20071031,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16949,20071025,'La prestation du 01/11/2007 a été reportée',1896,7913,20071102,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16952,20071025,'La prestation du 30/10/2007 a été reportée',1396,4670,20071030,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(16964,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16965,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16966,20071026,'La prestation du 29/10/2007 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(16967,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16968,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16973,20071026,'Intervenant(e) concerné(e) : EL HAZZAZI FATIMA',NULL,NULL,20071005,411,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(16977,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16978,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16983,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16984,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16986,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16987,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16998,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(16999,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17004,20071026,'La prestation du 06/11/2007 a été annulée',1529,6227,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17008,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17009,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17010,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17011,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17012,20071026,'La prestation du 02/11/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17014,20071026,'La prestation du 26/10/2007 a été reportée',1777,7420,20071026,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17015,20071026,'La prestation du 02/11/2007 a été reportée',1777,7420,20071102,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17017,20071026,'La prestation du 01/11/2007 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17022,20071026,'La prestation du 26/10/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17023,20071026,'La prestation du 30/10/2007 a été annulée',1657,6863,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17024,20071026,'La prestation du 02/11/2007 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17030,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17031,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17038,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17039,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17046,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17047,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17048,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17049,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17051,20071026,'Intervenant(e) concerné(e) : Bertho Ketteline',NULL,NULL,20071005,146,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17052,20071026,'Intervenant(e) concerné(e) : ROCHA SANDRA',NULL,NULL,20071005,420,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(17053,20071026,'La prestation du 01/11/2007 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17054,20071026,'Nouvelle prestation le 05/11/2007',858,1582,20071105,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17055,20071026,'La prestation du 15/11/2007 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17056,20071026,'La prestation du 22/11/2007 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17057,20071026,'Intervenant(e) concerné(e) : EL HAZZAZI FATIMA',NULL,NULL,20071005,411,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(17077,20071027,'La prestation ponctuelle du 19/10/2007 de 09h00 à 12h00 a été annulée',1665,NULL,NULL,402,1,'Annulation d\'un presatation ponctuelle',NULL,29,NULL,NULL,NULL),(17078,20071027,'La prestation du 26/10/2007 a été annulée',1665,8038,NULL,465,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17079,20071028,'La prestation du 31/10/2007 a été annulée',1665,8047,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17080,20071028,'La prestation du 17/10/2007 a été annulée',1665,8047,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17081,20071028,'La prestation du 24/10/2007 a été annulée',1665,8047,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17082,20071028,'La prestation du 03/09/2007 a été annulée',1919,8045,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(17083,20071028,'La prestation du 15/10/2007 a été annulée',1919,8045,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(17084,20071028,'La prestation du 24/09/2007 a été annulée',1919,8045,NULL,0,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(17086,20071029,'La prestation du 29/10/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17087,20071029,'La prestation du 30/10/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17088,20071029,'La prestation du 25/10/2007 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17089,20071029,'La prestation du 01/11/2007 a été reportée',1228,3642,20071030,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17090,20071029,'La prestation du 02/11/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17091,20071029,'La prestation du 01/11/2007 a été annulée',1679,6968,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17092,20071029,'La prestation du 30/10/2007 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17093,20071029,'La prestation du 06/11/2007 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17094,20071029,'La prestation du 13/11/2007 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17097,20071029,'La prestation du 02/11/2007 a été annulée',1655,6860,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17098,20071029,'La prestation du 26/10/2007 a été annulée',647,610,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17099,20071029,'Nouvelle prestation le 26/10/2007',647,610,20071026,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17100,20071029,'La prestation du 06/11/2007 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17104,20071029,'La prestation du 01/11/2007 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17106,20071029,'La prestation du 01/11/2007 a été reportée',1789,7462,20071102,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17112,20071029,'La prestation du 30/10/2007 a été annulée',1611,6703,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17113,20071029,'La prestation du 01/11/2007 a été reportée',1789,7462,20071131,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17114,20071029,'La prestation du 01/11/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17115,20071029,'Nouvelle prestation le 31/10/2007',1354,4523,20071031,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17116,20071029,'La prestation du 29/10/2007 a été reportée',1742,7285,20071102,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17117,20071029,'La prestation du 01/11/2007 a été reportée',1789,7462,20071031,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17118,20071029,'La prestation du 26/10/2007 a été annulée',1665,8049,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17119,20071029,'La prestation du 01/11/2007 a été annulée',1004,5833,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17120,20071029,'La prestation du 30/10/2007 a été reportée',1004,5832,20071030,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17121,20071029,'La prestation du 01/11/2007 a été annulée',1843,7657,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17122,20071029,'La prestation du 30/10/2007 a été reportée',1843,7789,20071030,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17123,20071029,'La prestation du 30/10/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17124,20071029,'Nouvelle prestation le 30/10/2007',769,1298,20071030,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17125,20071029,'Décaler l\'ocurrence du 02/11/2007 de la prestation',287,596,NULL,38,1,'Absence d\'un intervenant',914,11,NULL,NULL,0),(17126,20071029,'Décaler l\'ocurrence du 02/11/2007 de la prestation',645,606,NULL,38,1,'Absence d\'un intervenant',914,11,NULL,NULL,0),(17146,20071029,'La prestation du 29/10/2007 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17147,20071029,'Nouvelle prestation le 29/10/2007',1397,6520,20071029,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17148,20071029,'La prestation du 31/10/2007 a été annulée',1397,6521,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17149,20071029,'Nouvelle prestation le 31/10/2007',1397,6521,20071031,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17157,20071029,'La prestation du 01/11/2007 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17158,20071029,'Nouvelle prestation le 31/10/2007',1407,4745,20071031,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17163,20071029,'La prestation du 02/11/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17164,20071029,'La prestation du 06/11/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17184,20071029,'La prestation du 18/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17185,20071029,'Nouvelle prestation le 19/10/2007',1593,6644,20071019,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17186,20071029,'La prestation du 25/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17187,20071029,'Nouvelle prestation le 26/10/2007',1593,6644,20071026,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17188,20071029,'La prestation du 01/11/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17189,20071029,'Nouvelle prestation le 02/11/2007',1593,6644,20071102,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17202,20071029,'La prestation du 30/10/2007 a été annulée',1529,6227,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17204,20071029,'La prestation ponctuelle du 07/11/2007 de 14h00 à 16h00 a été annulée',1529,NULL,NULL,299,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(17205,20071029,'La prestation du 30/10/2007 a été reportée',1529,6227,20071107,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17210,20071029,'La prestation du 01/11/2007 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17211,20071029,'Nouvelle prestation le 02/11/2007',1573,6536,20071102,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17214,20071029,'La prestation du 01/11/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17215,20071029,'La prestation du 01/11/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17218,20071029,'La prestation du 01/11/2007 a été annulée',904,6697,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17219,20071029,'La prestation du 01/11/2007 a été annulée',1260,4892,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17220,20071029,'La prestation du 01/11/2007 a été annulée',673,7846,NULL,452,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17221,20071029,'La prestation du 01/11/2007 a été annulée',1842,7656,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17226,20071029,'La prestation du 01/11/2007 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17227,20071029,'Nouvelle prestation le 02/11/2007',1573,6536,20071102,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17228,20071029,'La prestation du 02/11/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17229,20071029,'La prestation du 09/11/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17230,20071029,'La prestation du 23/11/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17233,20071029,'La prestation du 29/10/2007 a été reportée',1292,4110,20071102,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17234,20071029,'La prestation du 05/11/2007 a été reportée',1292,4110,20071109,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17235,20071029,'La prestation du 29/10/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17236,20071029,'La prestation du 05/11/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17237,20071029,'La prestation du 01/11/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17238,20071029,'La prestation du 29/10/2007 a été reportée',1292,4110,20071102,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17239,20071029,'La prestation du 05/11/2007 a été reportée',1292,4110,20071109,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17242,20071029,'La prestation du 01/11/2007 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17244,20071029,'La prestation du 01/11/2007 a été annulée',1033,2504,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17250,20071029,'La prestation du 01/11/2007 a été annulée',1264,3909,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17264,20071029,'La prestation du 02/11/2007 a été reportée',1924,8124,20071102,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17267,20071029,'La prestation du 02/11/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17268,20071029,'La prestation du 16/11/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17269,20071029,'La prestation du 30/11/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17270,20071029,'La prestation du 26/10/2007 a été annulée',843,1549,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17271,20071029,'Nouvelle prestation le 26/10/2007',843,1549,20071026,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17272,20071029,'La prestation du 01/10/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17273,20071029,'Nouvelle prestation le 01/10/2007',706,939,20071001,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17274,20071029,'La prestation du 15/10/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17275,20071029,'Nouvelle prestation le 15/10/2007',706,939,20071015,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17276,20071029,'La prestation du 29/10/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17277,20071029,'Nouvelle prestation le 29/10/2007',706,939,20071029,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17289,20071030,'La prestation du 29/10/2007 a été reportée',1926,8135,20071030,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17294,20071030,'La prestation du 01/11/2007 a été reportée',1881,7848,20071031,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17295,20071030,'La prestation du 02/11/2007 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17296,20071030,'La prestation du 29/10/2007 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17321,20071030,'La prestation du 11/10/2007 a été reportée',1004,5833,20071011,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17322,20071030,'La prestation du 16/10/2007 a été reportée',1004,5832,20071016,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17323,20071030,'La prestation du 12/10/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17324,20071030,'La prestation du 12/10/2007 a été annulée',1809,7527,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17325,20071030,'La prestation du 19/10/2007 a été annulée',1809,7527,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17329,20071030,'La prestation du 08/10/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17330,20071030,'Nouvelle prestation le 09/10/2007',1105,2955,20071009,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17332,20071030,'La prestation du 19/10/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17333,20071030,'Nouvelle prestation le 19/10/2007',721,998,20071019,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17335,20071030,'La prestation du 30/10/2007 a été annulée',1841,7655,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17339,20071030,'La prestation du 08/11/2007 a été annulée',1930,8166,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17340,20071030,'La prestation du 05/11/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17341,20071030,'La prestation du 13/11/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17342,20071030,'La prestation du 27/11/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17343,20071030,'La prestation du 15/10/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17344,20071030,'Nouvelle prestation le 17/10/2007',880,1779,20071017,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17345,20071030,'La prestation du 18/10/2007 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17346,20071030,'Nouvelle prestation le 19/10/2007',1590,6639,20071019,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17347,20071030,'La prestation du 30/10/2007 a été annulée',1592,6642,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17348,20071030,'La prestation du 30/10/2007 a été reportée',1714,7101,20071030,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17349,20071030,'La prestation du 02/11/2007 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17352,20071031,'La prestation du 02/11/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17353,20071031,'La prestation du 30/10/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17354,20071031,'Nouvelle prestation le 31/10/2007',1054,2569,20071031,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17355,20071031,'La prestation du 29/10/2007 a été annulée',1914,8014,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17363,20071031,'La prestation du 31/10/2007 a été annulée',1537,6607,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17364,20071031,'Nouvelle prestation le 30/10/2007',1537,6607,20071030,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17365,20071031,'La prestation du 05/11/2007 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17366,20071031,'Nouvelle prestation le 06/11/2007',1573,6535,20071106,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17367,20071031,'La prestation du 08/11/2007 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17368,20071031,'Nouvelle prestation le 08/11/2007',1573,6536,20071108,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17369,20071031,'La prestation du 23/10/2007 a été annulée',1809,7526,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17370,20071031,'La prestation du 31/10/2007 a été annulée',1267,3915,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17373,20071031,'La prestation du 01/11/2007 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17374,20071031,'La prestation du 01/11/2007 a été annulée',1357,4528,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17375,20071031,'La prestation du 01/11/2007 a été annulée',1266,3914,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17376,20071031,'La prestation du 01/11/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17377,20071031,'La prestation du 01/11/2007 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17378,20071031,'La prestation du 01/11/2007 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17379,20071031,'La prestation du 01/11/2007 a été annulée',809,1957,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17380,20071031,'La prestation du 01/11/2007 a été annulée',1775,7408,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17381,20071031,'La prestation du 30/10/2007 a été reportée',1004,5832,20071030,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17382,20071031,'La prestation du 01/11/2007 a été annulée',1147,3199,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17383,20071031,'La prestation du 01/11/2007 a été annulée',1058,2650,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17391,20071031,'La prestation du 30/10/2007 a été reportée',1778,7421,20071030,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17392,20071031,'La prestation du 01/11/2007 a été reportée',1669,6935,20071102,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17393,20071031,'La prestation du 01/11/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17396,20071031,'La prestation du 01/11/2007 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17406,20071031,'La prestation du 02/11/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17407,20071031,'Nouvelle prestation le 02/11/2007',287,596,20071102,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17408,20071031,'La prestation du 01/11/2007 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17411,20071031,'La prestation du 30/10/2007 a été reportée',681,743,20071030,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17412,20071031,'La prestation du 16/10/2007 a été reportée',681,743,20071016,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17413,20071031,'La prestation du 02/10/2007 a été reportée',681,743,20071002,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17419,20071031,'La prestation du 02/11/2007 a été reportée',1705,7082,20071102,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17420,20071031,'La prestation du 01/11/2007 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17421,20071031,'La prestation du 01/11/2007 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17422,20071031,'La prestation du 01/11/2007 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17423,20071031,'La prestation du 01/11/2007 a été annulée',1887,7861,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17424,20071031,'La prestation du 01/11/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17425,20071031,'La prestation du 01/11/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17463,20071102,'La prestation du 02/11/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17464,20071102,'Nouvelle prestation le 02/11/2007',296,583,20071102,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17465,20071102,'La prestation du 02/11/2007 a été annulée',1091,2867,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17466,20071102,'La prestation du 08/11/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17486,20071102,'La prestation du 31/10/2007 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17487,20071102,'Nouvelle prestation le 31/10/2007',1359,4534,20071031,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17490,20071102,'La prestation du 01/11/2007 a été annulée',1268,3917,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17511,20071102,'La prestation du 05/11/2007 a été annulée',1887,7860,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17512,20071102,'La prestation du 08/11/2007 a été annulée',1887,7861,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17518,20071103,'La prestation du 01/11/2007 a été annulée',1844,7660,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17525,20071104,'La prestation du 08/11/2007 a été reportée',1669,6935,20071109,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17526,20071104,'La prestation du 08/11/2007 a été reportée',1669,6935,20071109,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17527,20071104,'La prestation du 15/10/2007 a été annulée',1780,7423,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17528,20071104,'La prestation du 11/10/2007 a été annulée',1780,7424,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17529,20071104,'La prestation du 25/10/2007 a été reportée',1888,7862,20071023,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17530,20071104,'La prestation du 01/11/2007 a été reportée',1888,7862,20071030,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17531,20071104,'La prestation du 02/11/2007 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17532,20071104,'La prestation du 05/11/2007 a été reportée',1926,8135,20071107,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17533,20071104,'La prestation du 08/11/2007 a été annulée',1926,8136,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17534,20071104,'La prestation du 09/11/2007 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17535,20071104,'La prestation du 01/11/2007 a été annulée',1122,3047,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17537,20071105,'La prestation du 06/11/2007 a été reportée',1383,4628,20071105,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17538,20071105,'La prestation du 06/11/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17539,20071105,'La prestation du 05/11/2007 a été annulée',673,3783,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17540,20071105,'La prestation du 05/11/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17541,20071105,'Nouvelle prestation le 05/11/2007',671,5225,20071105,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17542,20071105,'La prestation du 07/11/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17543,20071105,'La prestation du 05/11/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17544,20071105,'La prestation du 12/11/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17545,20071105,'La prestation du 06/11/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17546,20071105,'La prestation du 13/11/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17576,20071105,'La prestation du 08/11/2007 a été annulée',1844,7660,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17577,20071105,'La prestation du 15/11/2007 a été annulée',1844,7660,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17578,20071105,'La prestation du 22/11/2007 a été annulée',1844,7660,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17579,20071105,'La prestation du 29/11/2007 a été annulée',1844,7660,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17631,20071105,'La prestation du 06/11/2007 a été annulée',1420,5028,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17632,20071105,'La prestation du 08/11/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17633,20071105,'La prestation du 15/11/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17634,20071105,'La prestation du 08/11/2007 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17635,20071105,'Nouvelle prestation le 08/11/2007',1228,3642,20071108,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17636,20071105,'La prestation du 15/11/2007 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17637,20071105,'Nouvelle prestation le 15/11/2007',1228,3642,20071115,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17638,20071105,'La prestation du 08/11/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17639,20071105,'Nouvelle prestation le 09/11/2007',1335,4349,20071109,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17641,20071105,'La prestation du 27/11/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17642,20071105,'La prestation du 01/11/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17643,20071105,'Nouvelle prestation le 01/11/2007',1317,4271,20071101,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17649,20071105,'La prestation du 05/11/2007 a été reportée',1886,7858,20071105,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17659,20071106,'La prestation du 05/11/2007 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17660,20071106,'La prestation du 06/11/2007 a été reportée',1951,8291,20071109,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17663,20071106,'La prestation du 06/11/2007 a été reportée',1951,8291,20071109,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17666,20071106,'La prestation du 26/10/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17667,20071106,'Nouvelle prestation le 23/10/2007',741,1414,20071023,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17668,20071106,'La prestation du 02/11/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17669,20071106,'Nouvelle prestation le 30/10/2007',741,1414,20071030,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17670,20071106,'La prestation du 09/11/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17671,20071106,'Nouvelle prestation le 06/11/2007',741,1414,20071106,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17672,20071106,'La prestation du 08/11/2007 a été reportée',1724,7132,20071108,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17673,20071106,'La prestation du 08/11/2007 a été reportée',1952,8293,20071108,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17681,20071106,'La prestation du 08/11/2007 a été reportée',1060,2653,20071108,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17682,20071106,'La prestation du 08/11/2007 a été reportée',1954,8308,20071107,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17683,20071106,'La prestation du 08/11/2007 a été reportée',1954,8308,20071107,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17684,20071106,'La prestation du 05/11/2007 a été reportée',1926,8135,20071107,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17685,20071106,'La prestation du 12/11/2007 a été annulée',1954,8307,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17686,20071106,'La prestation du 15/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17692,20071106,'La prestation du 09/11/2007 a été annulée',1699,7070,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17693,20071106,'La prestation du 16/11/2007 a été annulée',1699,7070,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17694,20071106,'La prestation du 23/11/2007 a été annulée',1699,7070,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17695,20071106,'La prestation du 30/11/2007 a été annulée',1699,7070,NULL,406,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17696,20071106,'La prestation du 09/11/2007 a été annulée',1665,8049,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17697,20071106,'La prestation du 16/11/2007 a été annulée',1665,8049,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17698,20071106,'La prestation du 23/11/2007 a été annulée',1665,8049,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17699,20071106,'La prestation du 30/11/2007 a été annulée',1665,8049,NULL,0,1,'Changement de planning',NULL,29,NULL,NULL,NULL),(17711,20071107,'La prestation du 01/11/2007 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17712,20071107,'Nouvelle prestation le 31/10/2007',1185,3421,20071031,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17719,20071107,'La prestation du 28/11/2007 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17720,20071107,'La prestation du 05/12/2007 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17721,20071107,'La prestation du 12/12/2007 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17722,20071107,'La prestation du 26/12/2007 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17727,20071108,'La prestation du 09/11/2007 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17728,20071108,'Nouvelle prestation le 09/11/2007',1351,4498,20071109,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17731,20071108,'La prestation du 15/11/2007 a été annulée',1004,5833,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17734,20071108,'La prestation du 15/11/2007 a été annulée',1679,6968,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17737,20071108,'La prestation du 06/11/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17744,20071108,'La prestation du 05/11/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17745,20071108,'Nouvelle prestation le 09/11/2007',880,1779,20071109,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17746,20071108,'La prestation du 05/11/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17747,20071108,'Nouvelle prestation le 09/11/2007',880,1779,20071109,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17748,20071108,'La prestation du 12/11/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17749,20071108,'Nouvelle prestation le 12/11/2007',880,1779,20071112,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17750,20071108,'La prestation du 12/11/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17751,20071108,'Nouvelle prestation le 16/11/2007',880,1779,20071116,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17782,20071108,'La prestation du 14/11/2007 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17783,20071108,'La prestation du 08/11/2007 a été reportée',1959,8347,20071108,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17788,20071108,'La prestation du 09/11/2007 a été reportée',1706,7083,20071109,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17796,20071108,'La prestation du 12/11/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17797,20071108,'La prestation du 08/11/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17798,20071108,'La prestation du 09/11/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17807,20071108,'La prestation du 31/10/2007 a été annulée',1853,7710,NULL,448,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17808,20071108,'La prestation du 10/10/2007 a été reportée',1853,7710,20071010,448,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17809,20071108,'La prestation du 17/10/2007 a été reportée',1853,7710,20071017,448,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17810,20071108,'La prestation du 24/10/2007 a été reportée',1853,7710,20071024,448,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17811,20071108,'La prestation ponctuelle du 01/10/2007 de 09h00 à 11h00 a été annulée',1565,NULL,NULL,343,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(17817,20071108,'La prestation du 13/11/2007 a été reportée',1004,5832,20071113,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17818,20071108,'La prestation du 20/11/2007 a été reportée',1004,5832,20071120,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17822,20071108,'La prestation du 08/11/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17823,20071108,'Nouvelle prestation le 08/11/2007',1317,4271,20071108,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17824,20071108,'La prestation du 15/11/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17825,20071108,'La prestation du 22/11/2007 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17827,20071109,'La prestation du 09/11/2007 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17828,20071109,'La prestation du 09/11/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17829,20071109,'La prestation du 08/11/2007 a été reportée',1757,7333,20071112,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17840,20071109,'La prestation du 09/11/2007 a été reportée',1777,7420,20071109,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17853,20071109,'La prestation du 15/11/2007 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17854,20071109,'La prestation du 05/11/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17855,20071109,'La prestation du 16/11/2007 a été reportée',1842,7656,20071116,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17856,20071109,'La prestation du 09/11/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17857,20071109,'La prestation du 09/11/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17867,20071112,'La prestation du 14/11/2007 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17868,20071112,'Décaler la prestation ponctuelle du 09/11/2007',1292,8108,NULL,103,1,'Absence d\'un intervenant',953,9,NULL,NULL,0),(17869,20071112,'Justifier l\'absence',NULL,NULL,NULL,419,1,'Absence non justifiée du 12/11/2007',954,10,NULL,NULL,NULL),(17880,20071112,'La prestation du 15/11/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17885,20071112,'La prestation du 12/11/2007 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17886,20071112,'Nouvelle prestation le 12/11/2007',1591,6640,20071112,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17887,20071112,'La prestation du 12/11/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17888,20071112,'Nouvelle prestation le 12/11/2007',1742,7285,20071112,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17908,20071112,'La prestation du 14/11/2007 a été annulée',1475,5417,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17909,20071112,'La prestation du 28/12/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17910,20071112,'La prestation du 04/01/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17911,20071112,'La prestation du 15/11/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17912,20071112,'La prestation du 13/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17915,20071112,'La prestation du 18/12/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17916,20071112,'Nouvelle prestation le 18/12/2007',287,1600,20071218,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17917,20071112,'La prestation du 25/12/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17918,20071112,'La prestation du 01/01/2008 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17919,20071112,'La prestation du 08/01/2008 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17920,20071112,'Nouvelle prestation le 08/01/2008',287,1600,20080108,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17921,20071112,'La prestation du 15/01/2008 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17922,20071112,'Nouvelle prestation le 15/01/2008',287,1600,20080115,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17923,20071112,'La prestation du 24/12/2007 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17928,20071112,'La prestation du 12/11/2007 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17929,20071112,'Nouvelle prestation le 13/11/2007',1591,6640,20071113,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17930,20071112,'La prestation du 12/11/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17931,20071112,'Nouvelle prestation le 13/11/2007',1742,7285,20071113,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17941,20071112,'La prestation du 13/11/2007 a été reportée',1638,6803,20071120,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17942,20071112,'La prestation du 13/11/2007 a été reportée',1638,6803,20071120,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17948,20071112,'La prestation du 15/11/2007 a été annulée',1789,7462,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17949,20071112,'La prestation du 02/11/2007 a été reportée',1351,4498,20071102,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17950,20071112,'La prestation du 16/11/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17951,20071112,'La prestation du 14/12/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17952,20071112,'La prestation du 21/12/2007 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17953,20071112,'La prestation du 08/11/2007 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17954,20071112,'La prestation ponctuelle du 18/10/2007 de 09h00 à 11h00 a été annulée',673,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(17955,20071112,'La prestation ponctuelle du 11/10/2007 de 09h00 à 11h00 a été annulée',673,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(17956,20071112,'La prestation ponctuelle du 04/10/2007 de 09h00 à 11h00 a été annulée',673,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(17962,20071113,'La prestation du 19/11/2007 a été reportée',1723,7130,20071119,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17964,20071113,'La prestation du 13/11/2007 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17965,20071113,'La prestation du 08/11/2007 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17966,20071113,'La prestation du 12/11/2007 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17967,20071113,'La prestation du 15/11/2007 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17973,20071113,'La prestation du 15/11/2007 a été reportée',1709,7087,20071115,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17978,20071113,'La prestation du 13/11/2007 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(17984,20071113,'La prestation du 15/11/2007 a été annulée',1948,8286,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(17986,20071113,'La prestation ponctuelle du 22/11/2007 de 14h30 à 16h30 a été annulée',1906,NULL,NULL,406,1,'Annulation d\'un presatation ponctuelle',NULL,29,NULL,NULL,NULL),(17987,20071113,'La prestation du 16/11/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17988,20071113,'La prestation du 23/11/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17989,20071113,'La prestation du 30/11/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17990,20071113,'La prestation du 07/12/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17991,20071113,'La prestation du 14/12/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17992,20071113,'La prestation du 21/12/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17993,20071113,'La prestation du 28/12/2007 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17994,20071113,'La prestation du 04/01/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17995,20071113,'La prestation du 11/01/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17996,20071113,'La prestation du 15/02/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17997,20071113,'La prestation du 18/01/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17998,20071113,'La prestation du 01/02/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(17999,20071113,'La prestation du 25/01/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18000,20071113,'La prestation du 08/02/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18001,20071113,'La prestation du 22/02/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18002,20071113,'La prestation du 29/02/2008 a été annulée',1713,7096,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18003,20071113,'La prestation du 13/11/2007 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18004,20071113,'La prestation du 13/11/2007 a été annulée',963,1990,NULL,178,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18005,20071113,'La prestation du 12/11/2007 a été annulée',1886,7858,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18007,20071113,'La prestation du 30/11/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18008,20071113,'La prestation du 07/12/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18021,20071114,'La prestation du 14/11/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18060,20071114,'La prestation du 15/11/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18061,20071114,'La prestation du 12/12/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18062,20071114,'La prestation du 19/12/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18063,20071114,'La prestation du 26/12/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18064,20071114,'La prestation du 02/01/2008 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18065,20071114,'La prestation du 12/12/2007 a été reportée',674,680,20071211,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18066,20071114,'La prestation du 19/12/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18067,20071114,'La prestation du 26/12/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18068,20071114,'La prestation du 02/01/2008 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18081,20071114,'La prestation du 16/11/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18082,20071114,'Nouvelle prestation le 15/11/2007',1314,4242,20071115,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18083,20071114,'La prestation du 14/11/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18084,20071114,'La prestation du 19/11/2007 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18092,20071115,'La prestation du 16/11/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18093,20071115,'La prestation du 14/12/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18094,20071115,'La prestation du 23/11/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18095,20071115,'La prestation du 30/11/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18096,20071115,'La prestation du 21/12/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18097,20071115,'La prestation du 14/12/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18098,20071115,'La prestation du 28/12/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18099,20071115,'La prestation du 04/01/2008 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18119,20071115,'La prestation du 15/11/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18120,20071115,'Décaler l\'ocurrence du 15/11/2007 de la prestation',1268,3917,NULL,146,1,'Absence d\'un intervenant',992,10,NULL,NULL,0),(18121,20071115,'La prestation du 15/11/2007 a été annulée',1268,3917,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18124,20071115,'La prestation du 15/11/2007 a été annulée',1058,2650,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18125,20071115,'Décaler l\'ocurrence du 15/11/2007 de la prestation',812,1415,NULL,112,1,'Absence d\'un intervenant',993,10,NULL,NULL,0),(18126,20071115,'La prestation du 15/11/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18127,20071115,'Nouvelle prestation le 16/11/2007',1354,4523,20071116,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18156,20071115,'La prestation du 16/11/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18157,20071115,'Nouvelle prestation le 16/11/2007',792,1357,20071116,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18193,20071116,'La prestation du 16/11/2007 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18198,20071116,'La prestation du 15/11/2007 a été reportée',1900,7935,20071115,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18214,20071116,'La prestation du 19/11/2007 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18228,20071116,'La prestation du 15/11/2007 a été reportée',1335,4349,20071116,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18229,20071116,'La prestation du 16/11/2007 a été reportée',719,980,20071121,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18235,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18238,20071119,'La prestation du 19/11/2007 a été annulée',1954,8307,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18239,20071119,'La prestation du 22/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18240,20071119,'La prestation du 15/11/2007 a été reportée',1954,8308,20071114,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18241,20071119,'La prestation du 15/11/2007 a été reportée',1954,8308,20071114,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18242,20071119,'La prestation du 23/11/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18243,20071119,'La prestation du 19/11/2007 a été annulée',905,1827,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18244,20071119,'La prestation du 19/11/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18248,20071119,'La prestation du 19/11/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18249,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18257,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18258,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18259,20071119,'La prestation du 19/11/2007 a été annulée',1268,3916,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18260,20071119,'La prestation du 06/11/2007 a été annulée',1872,7792,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18262,20071119,'La prestation du 19/11/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18263,20071119,'La prestation du 20/11/2007 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18266,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18282,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18283,20071119,'La prestation du 16/11/2007 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18284,20071119,'La prestation du 16/11/2007 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18285,20071119,'La prestation du 19/11/2007 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18288,20071119,'La prestation du 19/11/2007 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18289,20071119,'La prestation du 19/11/2007 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18290,20071119,'La prestation du 19/11/2007 a été annulée',1926,8135,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18314,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18315,20071119,'La prestation du 19/11/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18316,20071119,'Nouvelle prestation le 19/11/2007',1742,7285,20071119,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18317,20071119,'La prestation du 21/11/2007 a été annulée',674,680,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18319,20071119,'La prestation du 21/11/2007 a été annulée',675,685,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18321,20071119,'La prestation du 22/11/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18329,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18332,20071119,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071029,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18333,20071119,'La prestation du 15/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18334,20071119,'La prestation du 22/11/2007 a été annulée',673,7846,NULL,452,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18335,20071119,'La prestation du 20/11/2007 a été annulée',1946,8280,NULL,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18336,20071119,'La prestation du 23/11/2007 a été annulée',1762,7355,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18337,20071119,'La prestation du 19/11/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18338,20071119,'Nouvelle prestation le 20/11/2007',671,5225,20071120,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18339,20071119,'La prestation du 20/11/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18340,20071119,'Nouvelle prestation le 20/11/2007',951,1877,20071120,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18354,20071120,'La prestation du 29/11/2007 a été annulée',1872,7792,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18355,20071120,'La prestation du 20/11/2007 a été annulée',1611,6703,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18376,20071120,'La prestation du 27/11/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18377,20071120,'La prestation du 04/12/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18378,20071120,'La prestation du 20/11/2007 a été annulée',1654,6859,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18379,20071120,'La prestation ponctuelle du 19/11/2007 de 09h00 à 13h00 a été annulée',1744,NULL,NULL,119,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(18380,20071120,'La prestation du 20/11/2007 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18405,20071120,'La prestation du 17/12/2007 a été annulée',905,1827,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18406,20071120,'La prestation du 24/12/2007 a été annulée',905,1827,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18407,20071120,'La prestation du 31/12/2007 a été annulée',905,1827,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18410,20071120,'La prestation du 04/12/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18414,20071120,'La prestation du 27/12/2007 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18415,20071120,'La prestation du 03/01/2008 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18416,20071120,'La prestation du 20/12/2007 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18417,20071120,'La prestation du 27/12/2007 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18418,20071120,'La prestation du 24/12/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18419,20071120,'La prestation du 31/12/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18420,20071120,'La prestation du 24/12/2007 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18421,20071120,'Nouvelle prestation le 24/12/2007',1903,7950,20071224,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18422,20071120,'La prestation du 31/12/2007 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18423,20071120,'Nouvelle prestation le 31/12/2007',1903,7950,20071231,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18425,20071120,'La prestation du 24/12/2007 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18426,20071120,'Nouvelle prestation le 24/12/2007',1903,7950,20071224,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18427,20071120,'La prestation du 31/12/2007 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18428,20071120,'Nouvelle prestation le 31/12/2007',1903,7950,20071231,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18432,20071120,'La prestation ponctuelle du 02/01/2007 de 13h00 à 16h00 a été annulée',1903,NULL,NULL,379,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(18433,20071120,'La prestation du 19/12/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18434,20071120,'La prestation du 26/12/2007 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18435,20071120,'La prestation du 25/12/2007 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18436,20071120,'La prestation du 28/12/2007 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18438,20071120,'La prestation du 01/01/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18439,20071120,'La prestation du 04/01/2008 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18440,20071120,'La prestation du 24/12/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18441,20071120,'La prestation du 31/12/2007 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18442,20071120,'La prestation du 27/12/2007 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18443,20071120,'Décaler l\'ocurrence du 24/12/2007 de la prestation',1903,7950,NULL,313,1,'Absence d\'un intervenant',1060,11,NULL,NULL,0),(18444,20071120,'Décaler l\'ocurrence du 31/12/2007 de la prestation',1903,7950,NULL,313,1,'Absence d\'un intervenant',1060,11,NULL,NULL,0),(18445,20071120,'La prestation du 03/01/2008 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18446,20071120,'La prestation du 28/12/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18447,20071120,'Décaler l\'ocurrence du 17/12/2007 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18448,20071120,'Décaler l\'ocurrence du 24/12/2007 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18449,20071120,'Décaler l\'ocurrence du 31/12/2007 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18450,20071120,'Décaler l\'ocurrence du 07/01/2008 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18451,20071120,'Décaler l\'ocurrence du 14/01/2008 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18452,20071120,'Décaler l\'ocurrence du 20/12/2007 de la prestation',839,1529,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18453,20071120,'Décaler l\'ocurrence du 27/12/2007 de la prestation',839,1529,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18454,20071120,'Décaler l\'ocurrence du 03/01/2008 de la prestation',839,1529,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18455,20071120,'Décaler l\'ocurrence du 10/01/2008 de la prestation',839,1529,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18456,20071120,'Décaler l\'ocurrence du 17/01/2008 de la prestation',839,1529,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18457,20071120,'Décaler l\'ocurrence du 21/12/2007 de la prestation',1524,6454,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18458,20071120,'Décaler l\'ocurrence du 28/12/2007 de la prestation',1524,6454,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18459,20071120,'Décaler l\'ocurrence du 04/01/2008 de la prestation',1524,6454,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18460,20071120,'Décaler l\'ocurrence du 11/01/2008 de la prestation',1524,6454,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18461,20071120,'Décaler l\'ocurrence du 18/01/2008 de la prestation',1524,6454,NULL,89,1,'Absence d\'un intervenant',1061,11,NULL,NULL,0),(18462,20071120,'La prestation du 05/12/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18463,20071120,'La prestation du 19/12/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18464,20071120,'La prestation du 26/12/2007 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18465,20071120,'La prestation du 02/01/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18466,20071120,'La prestation du 09/01/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18467,20071120,'La prestation du 16/01/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18470,20071120,'La prestation du 24/12/2007 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18471,20071120,'La prestation du 24/12/2007 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18472,20071120,'Nouvelle prestation le 24/12/2007',645,7036,20071224,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18473,20071120,'La prestation du 25/12/2007 a été annulée',1768,7376,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18474,20071120,'La prestation du 27/12/2007 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18475,20071120,'La prestation du 24/12/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18476,20071120,'La prestation du 31/12/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18477,20071120,'La prestation du 18/12/2007 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18478,20071120,'La prestation du 25/12/2007 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18479,20071120,'La prestation du 20/12/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18480,20071120,'La prestation du 27/12/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18481,20071120,'La prestation du 01/01/2008 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18482,20071120,'La prestation du 20/11/2007 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18483,20071120,'Nouvelle prestation le 20/11/2007',2018,8598,20071120,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18484,20071120,'La prestation du 10/12/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18485,20071120,'La prestation du 26/11/2007 a été reportée',277,206,20071127,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18486,20071120,'La prestation du 03/12/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18487,20071120,'La prestation du 24/12/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18488,20071120,'La prestation du 03/12/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18489,20071120,'La prestation du 17/12/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18490,20071120,'La prestation du 31/12/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18491,20071120,'La prestation du 23/11/2007 a été reportée',1758,7334,20071123,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18492,20071120,'La prestation du 19/11/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18493,20071120,'La prestation du 22/11/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18494,20071120,'La prestation du 29/10/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18495,20071120,'La prestation du 22/11/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18496,20071120,'La prestation du 22/11/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18497,20071120,'La prestation du 23/11/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18498,20071120,'La prestation du 20/11/2007 a été annulée',1778,7421,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18499,20071120,'La prestation du 13/11/2007 a été reportée',1778,7421,20071113,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18500,20071120,'La prestation du 09/11/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18501,20071120,'Nouvelle prestation le 06/11/2007',741,1414,20071106,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18502,20071120,'La prestation du 09/11/2007 a été annulée',1934,8200,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18503,20071121,'Intervenant(e) concerné(e) : DIFAI FAOUZIA',NULL,NULL,20071031,469,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18504,20071121,'La prestation du 26/11/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18505,20071121,'La prestation du 27/12/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18506,20071121,'La prestation du 28/12/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18513,20071121,'La prestation du 27/12/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18515,20071121,'La prestation du 03/01/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18516,20071121,'La prestation du 22/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18517,20071121,'Nouvelle prestation le 21/11/2007',1954,8308,20071121,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18518,20071121,'Intervenant(e) concerné(e) : DIFAI FAOUZIA',NULL,NULL,20071031,469,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18519,20071121,'La prestation du 22/11/2007 a été annulée',1871,7790,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18520,20071121,'La prestation du 22/11/2007 a été reportée',1679,6968,20071121,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18521,20071121,'La prestation du 22/11/2007 a été reportée',1004,5833,20071122,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18522,20071121,'La prestation du 21/11/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18523,20071121,'La prestation du 21/11/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18524,20071121,'La prestation du 21/11/2007 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18525,20071121,'La prestation du 22/11/2007 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18528,20071121,'La prestation du 10/12/2007 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18529,20071121,'La prestation du 22/11/2007 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18530,20071121,'Décaler l\'ocurrence du 23/11/2007 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',1065,10,NULL,NULL,0),(18531,20071121,'Décaler l\'ocurrence du 22/11/2007 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',1065,10,NULL,NULL,0),(18532,20071121,'Décaler l\'ocurrence du 22/11/2007 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',1065,10,NULL,NULL,0),(18533,20071121,'Décaler l\'ocurrence du 23/11/2007 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',1065,10,NULL,NULL,0),(18534,20071121,'La prestation du 23/11/2007 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18535,20071121,'La prestation du 23/11/2007 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18549,20071121,'Intervenant(e) concerné(e) : DIFAI FAOUZIA',NULL,NULL,20071031,469,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18552,20071121,'La prestation du 24/12/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18553,20071121,'La prestation du 27/12/2007 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18554,20071121,'La prestation du 03/01/2008 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18555,20071121,'La prestation du 25/12/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18556,20071121,'La prestation du 28/12/2007 a été annulée',284,6719,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18557,20071121,'La prestation du 01/01/2008 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18558,20071121,'La prestation du 31/12/2007 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18560,20071121,'La prestation du 24/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18561,20071121,'Nouvelle prestation le 24/12/2007',635,601,20071224,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18562,20071121,'La prestation du 31/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18563,20071121,'Nouvelle prestation le 31/12/2007',635,601,20071231,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18569,20071121,'La prestation du 24/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18570,20071121,'Nouvelle prestation le 24/12/2007',292,200,20071224,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18571,20071121,'La prestation du 31/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18572,20071121,'Nouvelle prestation le 31/12/2007',292,200,20071231,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18573,20071121,'La prestation ponctuelle du 27/12/2007 de 09h00 à 12h00 a été annulée',1903,NULL,NULL,379,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(18575,20071121,'La prestation ponctuelle du 02/01/2008 de 09h00 à 12h00 a été annulée',1903,NULL,NULL,379,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(18576,20071121,'La prestation du 21/09/2007 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18577,20071121,'La prestation du 28/09/2007 a été reportée',1669,6935,20070925,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18578,20071121,'La prestation du 24/12/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18579,20071121,'Nouvelle prestation le 27/12/2007',1256,3843,20071227,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18580,20071121,'La prestation du 21/09/2007 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18585,20071121,'La prestation du 23/11/2007 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18586,20071121,'La prestation du 23/11/2007 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18587,20071121,'La prestation du 22/11/2007 a été annulée',1898,7915,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18588,20071121,'La prestation du 22/11/2007 a été annulée',1896,7913,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18590,20071121,'La prestation du 22/11/2007 a été reportée',2022,8624,20071122,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18594,20071121,'La prestation du 25/12/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18595,20071121,'Nouvelle prestation le 26/12/2007',769,1298,20071226,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18603,20071121,'La prestation du 25/12/2007 a été annulée',1872,7792,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18604,20071121,'La prestation du 01/01/2008 a été annulée',1872,7792,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18606,20071121,'La prestation du 18/09/2007 a été reportée',1669,6935,20070919,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18609,20071121,'La prestation du 25/12/2007 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18610,20071121,'La prestation du 01/01/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18617,20071121,'La prestation du 24/12/2007 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18618,20071121,'Nouvelle prestation le 24/12/2007',1903,7950,20071224,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18619,20071121,'La prestation du 31/12/2007 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18620,20071121,'Nouvelle prestation le 31/12/2007',1903,7950,20071231,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18621,20071121,'La prestation du 24/12/2007 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18622,20071121,'La prestation du 24/12/2007 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18623,20071121,'Nouvelle prestation le 24/12/2007',645,7036,20071224,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18624,20071121,'La prestation du 20/11/2007 a été annulée',1365,4567,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18625,20071121,'La prestation du 22/11/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18626,20071121,'La prestation du 05/11/2007 a été reportée',1656,6861,20071105,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18627,20071121,'La prestation du 16/11/2007 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18628,20071121,'La prestation du 23/11/2007 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18631,20071121,'La prestation du 25/09/2007 a été reportée',1710,7088,20070925,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18632,20071121,'La prestation du 01/11/2007 a été annulée',1724,7132,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18633,20071121,'La prestation du 01/11/2007 a été reportée',1724,7132,20071030,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18634,20071121,'La prestation du 01/11/2007 a été annulée',1724,7132,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18635,20071121,'La prestation du 01/11/2007 a été annulée',1724,7132,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18636,20071121,'La prestation du 01/11/2007 a été annulée',1724,7132,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18637,20071121,'La prestation du 11/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18638,20071121,'La prestation du 04/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18639,20071121,'Nouvelle prestation le 03/10/2007',1593,6644,20071003,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18640,20071121,'La prestation du 18/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18641,20071121,'Nouvelle prestation le 19/10/2007',1593,6644,20071019,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18642,20071121,'La prestation du 25/10/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18643,20071121,'Nouvelle prestation le 26/10/2007',1593,6644,20071026,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18644,20071121,'La prestation du 01/11/2007 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18645,20071121,'Nouvelle prestation le 02/11/2007',1593,6644,20071102,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18646,20071122,'La prestation du 30/10/2007 a été reportée',1595,6647,20071030,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18647,20071122,'La prestation du 01/11/2007 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18648,20071122,'La prestation du 08/11/2007 a été reportée',1669,6935,20071109,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18649,20071122,'La prestation du 25/10/2007 a été reportée',1669,6935,20071025,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18650,20071122,'La prestation du 08/11/2007 a été reportée',1669,6935,20071109,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18651,20071122,'La prestation du 29/10/2007 a été reportée',1910,7985,20071029,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18652,20071122,'La prestation du 09/10/2007 a été reportée',1710,7088,20071009,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18653,20071122,'La prestation du 02/10/2007 a été reportée',1710,7088,20071002,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18654,20071122,'La prestation du 28/12/2007 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18655,20071122,'La prestation du 04/01/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18656,20071122,'La prestation du 25/12/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18659,20071122,'La prestation du 28/12/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18662,20071122,'La prestation du 24/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18663,20071122,'Nouvelle prestation le 24/12/2007',635,601,20071224,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18665,20071122,'La prestation du 25/12/2007 a été reportée',680,6744,20071224,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18666,20071122,'La prestation du 24/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18667,20071122,'Nouvelle prestation le 24/12/2007',292,200,20071224,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18668,20071122,'La prestation du 26/12/2007 a été reportée',786,8626,20071228,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18669,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18670,20071122,'La prestation du 02/01/2008 a été reportée',786,8626,20080104,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18671,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18672,20071122,'La prestation du 01/01/2008 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18674,20071122,'La prestation du 01/01/2008 a été reportée',1768,7376,20080102,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18676,20071122,'La prestation du 29/11/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18677,20071122,'La prestation du 22/11/2007 a été annulée',637,572,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18678,20071122,'La prestation du 27/12/2007 a été annulée',1948,8286,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18679,20071122,'La prestation du 27/12/2007 a été annulée',1948,8286,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18681,20071122,'La prestation du 25/12/2007 a été annulée',1858,7718,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18683,20071122,'La prestation du 01/01/2008 a été annulée',1858,7718,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18684,20071122,'La prestation du 28/12/2007 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18685,20071122,'Nouvelle prestation le 28/12/2007',1858,7719,20071228,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18686,20071122,'La prestation du 01/01/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18687,20071122,'La prestation du 03/01/2008 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18688,20071122,'La prestation du 04/01/2008 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18689,20071122,'La prestation du 03/01/2008 a été annulée',1948,8286,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18690,20071122,'La prestation du 04/01/2008 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18691,20071122,'Nouvelle prestation le 04/01/2008',1858,7719,20080104,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18692,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18693,20071122,'La prestation du 31/12/2007 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18698,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18699,20071122,'La prestation du 22/11/2007 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18700,20071122,'Nouvelle prestation le 23/11/2007',1271,4070,20071123,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18701,20071122,'La prestation du 23/11/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18702,20071122,'Nouvelle prestation le 22/11/2007',762,1312,20071122,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18723,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18724,20071122,'La prestation du 23/11/2007 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18725,20071122,'Nouvelle prestation le 23/11/2007',1553,6399,20071123,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18728,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18731,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18732,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18733,20071122,'La prestation du 05/12/2007 a été annulée',2024,8669,NULL,498,1,'Changement de planning',NULL,43,NULL,NULL,NULL),(18734,20071122,'La prestation du 11/09/2007 a été reportée',1595,6647,20070911,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18735,20071122,'La prestation du 18/09/2007 a été reportée',1595,6647,20070918,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18736,20071122,'La prestation du 25/09/2007 a été reportée',1595,6647,20070925,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18737,20071122,'La prestation du 06/12/2007 a été reportée',2023,8668,20071206,498,1,'Changement de planning',NULL,43,NULL,NULL,NULL),(18738,20071122,'La prestation du 20/12/2007 a été reportée',2023,8668,20071220,498,1,'Changement de planning',NULL,43,NULL,NULL,NULL),(18739,20071122,'La prestation du 22/11/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18740,20071122,'Nouvelle prestation le 22/11/2007',596,431,20071122,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18741,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18742,20071122,'La prestation du 16/11/2007 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18743,20071122,'La prestation du 23/11/2007 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18744,20071122,'Nouvelle prestation le 23/11/2007',1598,6650,20071123,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18746,20071122,'La prestation du 22/11/2007 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18747,20071122,'Intervenant(e) concerné(e) : MOUMINI Zainaba',NULL,NULL,20071101,198,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18753,20071122,'La prestation du 22/11/2007 a été reportée',1952,8293,20071122,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18765,20071123,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071102,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18771,20071123,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071102,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18779,20071123,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071102,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18786,20071123,'La prestation du 19/11/2007 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18787,20071123,'La prestation du 15/11/2007 a été reportée',1888,7862,20071115,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18790,20071123,'La prestation du 22/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18791,20071123,'Nouvelle prestation le 21/11/2007',1954,8308,20071121,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18792,20071123,'La prestation du 22/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18793,20071123,'La prestation du 24/12/2007 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18794,20071123,'La prestation du 31/12/2007 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18795,20071123,'La prestation du 26/12/2007 a été annulée',1397,6521,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18796,20071123,'La prestation du 02/01/2008 a été annulée',1397,6521,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18799,20071123,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071102,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18801,20071123,'La prestation du 20/11/2007 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18802,20071123,'La prestation du 21/11/2007 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18803,20071123,'La prestation du 22/11/2007 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18807,20071123,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071102,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18808,20071123,'La prestation du 26/11/2007 a été reportée',2032,8704,20071126,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18809,20071123,'La prestation du 26/11/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18810,20071123,'La prestation du 29/11/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18811,20071123,'La prestation du 29/11/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18812,20071124,'La prestation du 12/11/2007 a été annulée',1954,8307,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18813,20071124,'La prestation du 29/10/2007 a été reportée',1926,8135,20071030,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18814,20071124,'La prestation du 16/11/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18815,20071124,'Nouvelle prestation le 16/11/2007',792,1357,20071116,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18816,20071124,'La prestation du 11/09/2007 a été reportée',1595,6647,20070911,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18817,20071124,'La prestation du 18/09/2007 a été reportée',1595,6647,20070918,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18818,20071124,'La prestation du 25/09/2007 a été reportée',1595,6647,20070925,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18819,20071125,'La prestation du 26/11/2007 a été reportée',671,5225,20071127,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18820,20071125,'La prestation du 26/11/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18821,20071125,'Nouvelle prestation le 27/11/2007',671,5225,20071127,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18822,20071125,'La prestation du 03/12/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18823,20071125,'Nouvelle prestation le 03/12/2007',671,5225,20071203,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18824,20071125,'La prestation du 03/12/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18825,20071125,'Nouvelle prestation le 04/12/2007',671,5225,20071204,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18826,20071125,'La prestation du 10/12/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18827,20071125,'Nouvelle prestation le 11/12/2007',671,5225,20071211,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18828,20071125,'La prestation du 17/12/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18829,20071125,'Nouvelle prestation le 18/12/2007',671,5225,20071218,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18833,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18834,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18835,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18836,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18837,20071126,'La prestation du 23/11/2007 a été annulée',1777,7420,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18838,20071126,'La prestation du 23/11/2007 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18839,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18840,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18841,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18842,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18848,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18849,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18850,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18851,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18852,20071126,'La prestation du 23/11/2007 a été reportée',1934,8200,20071123,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18853,20071126,'La prestation du 30/11/2007 a été reportée',1934,8200,20071130,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18861,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18862,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18863,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18864,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18865,20071126,'La prestation du 23/11/2007 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18866,20071126,'Nouvelle prestation le 23/11/2007',1553,6399,20071123,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18877,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18878,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18879,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18880,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18881,20071126,'La prestation du 08/11/2007 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18882,20071126,'La prestation du 30/11/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18883,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18884,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18885,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18886,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18887,20071126,'La prestation du 25/10/2007 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18888,20071126,'La prestation du 16/11/2007 a été reportée',1758,7334,20071116,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18889,20071126,'La prestation du 09/11/2007 a été reportée',1758,7334,20071109,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18890,20071126,'La prestation du 02/11/2007 a été reportée',1597,6649,20071102,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18891,20071126,'La prestation du 08/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18892,20071126,'Nouvelle prestation le 07/11/2007',1954,8308,20071107,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18893,20071126,'La prestation du 08/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18894,20071126,'Nouvelle prestation le 07/11/2007',1954,8308,20071107,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18895,20071126,'La prestation du 15/11/2007 a été reportée',1954,8308,20071114,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18896,20071126,'La prestation du 22/11/2007 a été reportée',1954,8308,20071121,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18897,20071126,'La prestation du 22/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18898,20071126,'Nouvelle prestation le 21/11/2007',1954,8308,20071121,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18899,20071126,'La prestation du 26/11/2007 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18902,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18903,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18904,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18905,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18906,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18907,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18908,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18909,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18910,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18911,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18912,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18913,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18914,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18915,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18916,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18917,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18918,20071126,'Intervenant(e) concerné(e) : CARDOSO SANDRINE',NULL,NULL,20071105,468,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18919,20071126,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20071105,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18920,20071126,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20071105,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18921,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18922,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18923,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18924,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18925,20071126,'La prestation du 26/11/2007 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18926,20071126,'Nouvelle prestation le 26/11/2007',1591,6640,20071126,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18927,20071126,'La prestation du 26/11/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18928,20071126,'Nouvelle prestation le 26/11/2007',1742,7285,20071126,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18929,20071126,'La prestation du 14/12/2007 a été annulée',1247,8305,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18930,20071126,'Nouvelle prestation le 14/12/2007',1247,8305,20071214,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18931,20071126,'La prestation du 21/12/2007 a été annulée',1247,8305,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18932,20071126,'Nouvelle prestation le 21/12/2007',1247,8305,20071221,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18933,20071126,'La prestation du 22/11/2007 a été reportée',1679,6968,20071121,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18934,20071126,'La prestation du 16/11/2007 a été reportée',978,2107,20071116,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18935,20071126,'La prestation du 30/11/2007 a été reportée',978,2107,20071201,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(18936,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18937,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18938,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18939,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18940,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18941,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18942,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18943,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18950,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18951,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18952,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18953,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18954,20071126,'La prestation du 15/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18955,20071126,'La prestation du 26/11/2007 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18956,20071126,'Nouvelle prestation le 28/11/2007',1656,6861,20071128,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18961,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18962,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18963,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18964,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18966,20071126,'La prestation du 15/11/2007 a été reportée',1926,8136,20071115,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18979,20071126,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071105,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18980,20071126,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071105,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18981,20071126,'Intervenant(e) concerné(e) : VINCENT FATOUMA',NULL,NULL,20071105,453,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18982,20071126,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071105,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(18986,20071127,'La prestation du 27/11/2007 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18987,20071127,'La prestation du 30/11/2007 a été annulée',284,6719,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(18988,20071127,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20071106,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18990,20071127,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20071106,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(18991,20071127,'La prestation du 28/11/2007 a été reportée',1267,3915,20071128,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18992,20071127,'La prestation du 05/12/2007 a été reportée',1267,3915,20071205,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(18994,20071127,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20071106,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19012,20071127,'La prestation du 28/11/2007 a été annulée',1475,5417,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19049,20071128,'La prestation du 27/11/2007 a été reportée',1657,6863,20071127,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19050,20071128,'La prestation du 09/11/2007 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19051,20071128,'Nouvelle prestation le 09/11/2007',762,1312,20071109,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19052,20071128,'La prestation du 26/11/2007 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19053,20071128,'La prestation du 30/11/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19060,20071128,'Intervenant(e) concerné(e) : ABBA NASEEM',NULL,NULL,20071107,339,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19061,20071128,'Intervenant(e) concerné(e) : DIFAI FAOUZIA',NULL,NULL,20071107,469,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19062,20071128,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20071107,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19063,20071128,'Intervenant(e) concerné(e) : ABBA NASEEM',NULL,NULL,20071107,339,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19064,20071128,'Intervenant(e) concerné(e) : DIFAI FAOUZIA',NULL,NULL,20071107,469,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19065,20071128,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20071107,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19068,20071128,'La prestation du 25/12/2007 a été annulée',1383,4628,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19069,20071128,'Nouvelle prestation le 27/12/2007',1383,4628,20071227,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19077,20071128,'La prestation du 28/11/2007 a été reportée',1217,8109,20071128,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19106,20071128,'Intervenant(e) concerné(e) : ABBA NASEEM',NULL,NULL,20071107,339,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19107,20071128,'Intervenant(e) concerné(e) : DIFAI FAOUZIA',NULL,NULL,20071107,469,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19108,20071128,'Intervenant(e) concerné(e) : CALVET VERONIQUE',NULL,NULL,20071107,322,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19128,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19130,20071129,'La prestation du 01/11/2007 a été annulée',634,563,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19132,20071129,'La prestation du 06/11/2007 a été reportée',681,743,20071106,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19133,20071129,'La prestation du 20/11/2007 a été reportée',681,743,20071120,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19143,20071129,'La prestation du 26/12/2007 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19146,20071129,'La prestation du 30/11/2007 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19147,20071129,'La prestation du 29/11/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19179,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19187,20071129,'La prestation du 01/11/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19188,20071129,'La prestation du 28/11/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19189,20071129,'La prestation du 07/12/2007 a été annulée',1247,8305,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19190,20071129,'Nouvelle prestation le 07/12/2007',1247,8305,20071207,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19191,20071129,'La prestation du 21/12/2007 a été annulée',1247,8305,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19192,20071129,'Nouvelle prestation le 21/12/2007',1247,8305,20071221,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19194,20071129,'La prestation du 21/11/2007 a été reportée',1853,7710,20071121,448,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19195,20071129,'La prestation du 28/11/2007 a été reportée',1853,7710,20071128,448,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19201,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19205,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19207,20071129,'La prestation du 29/11/2007 a été annulée',1756,7332,NULL,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19208,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19209,20071129,'La prestation du 29/10/2007 a été annulée',1886,7858,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19210,20071129,'La prestation du 05/11/2007 a été reportée',1886,7858,20071105,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19211,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19212,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19214,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19217,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19220,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19226,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19231,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19232,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19233,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19237,20071129,'La prestation du 26/11/2007 a été reportée',2031,8702,20071130,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19238,20071129,'La prestation du 03/12/2007 a été annulée',2031,8702,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19242,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19251,20071129,'Intervenant(e) concerné(e) : MARTINS SEMEDO MARIA',NULL,NULL,20071108,464,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(19262,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19263,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19265,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19266,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19267,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19268,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19269,20071130,'La prestation du 28/11/2007 a été annulée',1992,8479,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19270,20071130,'La prestation du 28/11/2007 a été annulée',1704,7081,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19271,20071130,'La prestation du 29/11/2007 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19272,20071130,'Nouvelle prestation le 30/11/2007',1034,2505,20071130,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19273,20071130,'La prestation du 29/11/2007 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19276,20071130,'Décaler l\'ocurrence du 30/11/2007 de la prestation',1708,7085,NULL,410,1,'Absence d\'un intervenant',1160,10,NULL,NULL,0),(19277,20071130,'Décaler l\'ocurrence du 30/11/2007 de la prestation',1754,7326,NULL,410,1,'Absence d\'un intervenant',1160,10,NULL,NULL,0),(19294,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19295,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19297,20071130,'La prestation du 09/11/2007 a été reportée',813,3014,20071108,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19298,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19299,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19301,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19302,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19303,20071130,'La prestation du 12/11/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19304,20071130,'Nouvelle prestation le 12/11/2007',706,939,20071112,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19305,20071130,'La prestation du 26/11/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19306,20071130,'Nouvelle prestation le 26/11/2007',706,939,20071126,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19307,20071130,'La prestation du 07/11/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19308,20071130,'La prestation du 21/11/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19309,20071130,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20071109,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19310,20071130,'Intervenant(e) concerné(e) : VAN-EENOOGHE JEANNE',NULL,NULL,20071109,140,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19314,20071130,'La prestation du 30/11/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19345,20071202,'La prestation du 30/11/2007 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19346,20071202,'Nouvelle prestation le 05/12/2007',595,429,20071205,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19347,20071202,'La prestation du 04/12/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19348,20071202,'La prestation du 11/12/2007 a été reportée',1744,7289,20071211,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19349,20071202,'La prestation du 18/12/2007 a été reportée',1744,7289,20071218,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19350,20071202,'La prestation du 18/12/2007 a été reportée',1744,7289,20071218,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19351,20071202,'La prestation du 11/12/2007 a été reportée',1744,7289,20071211,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19352,20071202,'La prestation du 23/11/2007 a été annulée',2025,8675,NULL,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19353,20071202,'La prestation du 10/12/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19354,20071202,'Nouvelle prestation le 10/12/2007',706,939,20071210,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19355,20071202,'La prestation du 24/12/2007 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19356,20071202,'Nouvelle prestation le 24/12/2007',706,939,20071224,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19357,20071202,'La prestation du 11/12/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19358,20071202,'La prestation du 25/12/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19359,20071202,'La prestation du 04/12/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19360,20071202,'La prestation du 27/11/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19361,20071202,'Nouvelle prestation le 27/11/2007',951,1877,20071127,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19362,20071202,'La prestation du 14/12/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19363,20071202,'La prestation du 28/12/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19364,20071202,'La prestation du 05/12/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19365,20071202,'La prestation du 19/12/2007 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19366,20071202,'La prestation du 02/11/2007 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19374,20071202,'La prestation du 01/11/2007 a été annulée',673,7846,NULL,452,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19375,20071202,'La prestation du 19/12/2007 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19376,20071202,'La prestation du 15/11/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19377,20071202,'Nouvelle prestation le 16/11/2007',1335,4349,20071116,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19378,20071202,'La prestation du 02/11/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19379,20071202,'La prestation du 27/12/2007 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19380,20071202,'La prestation du 26/11/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19381,20071202,'Nouvelle prestation le 26/11/2007',1742,7285,20071126,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19382,20071202,'La prestation du 26/11/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19383,20071202,'Nouvelle prestation le 26/11/2007',1742,7285,20071126,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19384,20071203,'La prestation du 03/12/2007 a été annulée',1936,8928,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19385,20071203,'La prestation du 03/12/2007 a été annulée',1936,8928,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19386,20071203,'La prestation du 10/12/2007 a été annulée',1936,8928,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19387,20071203,'La prestation du 17/12/2007 a été annulée',1936,8928,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19388,20071203,'La prestation du 24/12/2007 a été annulée',1936,8928,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19389,20071203,'La prestation du 08/11/2007 a été reportée',1950,8290,20071108,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19390,20071203,'La prestation du 29/11/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19391,20071203,'Nouvelle prestation le 30/11/2007',841,1539,20071130,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19392,20071203,'La prestation du 23/11/2007 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19393,20071203,'Nouvelle prestation le 23/11/2007',1553,6399,20071123,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19454,20071203,'La prestation du 27/12/2007 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19455,20071203,'La prestation du 03/01/2008 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19481,20071203,'La prestation du 12/11/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19485,20071203,'La prestation du 08/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19486,20071203,'Nouvelle prestation le 07/11/2007',1954,8308,20071107,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19487,20071203,'La prestation du 08/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19488,20071203,'Nouvelle prestation le 08/11/2007',1954,8308,20071108,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19489,20071203,'La prestation du 08/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19490,20071203,'Nouvelle prestation le 07/11/2007',1954,8308,20071107,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19491,20071203,'La prestation du 08/11/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19492,20071203,'Nouvelle prestation le 07/11/2007',1954,8308,20071107,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19493,20071203,'La prestation du 13/11/2007 a été reportée',1529,6227,20071113,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19517,20071203,'La prestation du 28/11/2007 a été reportée',1217,8109,20071128,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19544,20071203,'La prestation du 17/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19545,20071203,'Nouvelle prestation le 17/12/2007',635,601,20071217,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19548,20071203,'La prestation du 03/12/2007 a été reportée',1268,3916,20071204,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19549,20071203,'La prestation du 20/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19550,20071203,'Nouvelle prestation le 20/12/2007',839,1529,20071220,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19551,20071203,'La prestation du 27/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19552,20071203,'Nouvelle prestation le 27/12/2007',839,1529,20071227,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19553,20071203,'La prestation du 18/12/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19554,20071203,'Nouvelle prestation le 18/12/2007',1054,2569,20071218,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19555,20071203,'La prestation du 25/12/2007 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19556,20071203,'Nouvelle prestation le 26/12/2007',1054,2569,20071226,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19557,20071203,'La prestation du 01/01/2008 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19558,20071203,'Nouvelle prestation le 02/01/2008',1054,2569,20080102,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19559,20071203,'La prestation du 03/01/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19560,20071203,'La prestation du 31/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19561,20071203,'Nouvelle prestation le 31/12/2007',635,601,20071231,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19562,20071203,'La prestation du 28/12/2007 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19563,20071203,'Nouvelle prestation le 28/12/2007',1858,7719,20071228,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19566,20071203,'La prestation du 18/12/2007 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19567,20071203,'La prestation du 01/01/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19569,20071203,'La prestation du 15/01/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19576,20071203,'La prestation du 04/01/2008 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19577,20071203,'Nouvelle prestation le 04/01/2008',1858,7719,20080104,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19582,20071203,'La prestation du 25/12/2007 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19583,20071203,'La prestation du 18/12/2007 a été reportée',681,743,20071218,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19584,20071203,'La prestation du 01/01/2008 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19585,20071203,'La prestation du 08/01/2008 a été reportée',681,743,20080108,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19586,20071203,'La prestation du 18/12/2007 a été reportée',287,1600,20071218,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19587,20071203,'La prestation du 28/12/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19588,20071203,'Nouvelle prestation le 28/12/2007',287,596,20071228,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19589,20071203,'La prestation du 22/01/2008 a été reportée',287,1600,20080122,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19590,20071203,'La prestation du 08/11/2007 a été reportée',1724,7132,20071108,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19591,20071203,'La prestation du 08/01/2008 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19592,20071203,'Nouvelle prestation le 07/01/2008',287,1600,20080107,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19593,20071203,'La prestation du 15/01/2008 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19594,20071203,'Nouvelle prestation le 14/01/2008',287,1600,20080114,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19595,20071203,'La prestation du 03/01/2008 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19596,20071203,'Nouvelle prestation le 03/01/2008',287,595,20080103,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19597,20071203,'La prestation du 17/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19598,20071203,'Nouvelle prestation le 17/12/2007',635,601,20071217,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19599,20071203,'La prestation du 07/01/2008 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19600,20071203,'Nouvelle prestation le 07/01/2008',635,601,20080107,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19601,20071203,'La prestation du 14/01/2008 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19602,20071203,'Nouvelle prestation le 14/01/2008',635,601,20080114,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19603,20071203,'La prestation du 18/12/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19604,20071203,'La prestation du 18/12/2007 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19605,20071203,'Nouvelle prestation le 17/12/2007',287,1600,20071217,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19606,20071203,'La prestation du 31/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19607,20071203,'Nouvelle prestation le 02/12/2007',635,601,20071202,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19608,20071203,'La prestation du 31/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19609,20071203,'Nouvelle prestation le 02/12/2008',635,601,20081202,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19610,20071203,'La prestation du 31/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19611,20071203,'Nouvelle prestation le 02/01/2008',635,601,20080102,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19612,20071203,'La prestation du 31/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19613,20071203,'Nouvelle prestation le 31/12/2007',292,200,20071231,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19614,20071203,'La prestation du 04/01/2008 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19615,20071203,'Nouvelle prestation le 04/01/2008',287,596,20080104,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19616,20071203,'La prestation du 27/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19617,20071203,'Nouvelle prestation le 28/12/2007',839,1529,20071228,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19618,20071203,'La prestation du 28/12/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19619,20071203,'La prestation du 27/12/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19620,20071203,'Nouvelle prestation le 27/12/2007',287,595,20071227,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19621,20071203,'La prestation du 21/12/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19622,20071203,'La prestation du 28/12/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19623,20071203,'Nouvelle prestation le 28/12/2007',296,583,20071228,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19624,20071203,'La prestation du 28/12/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19625,20071203,'Nouvelle prestation le 27/12/2007',296,583,20071227,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19628,20071203,'La prestation du 28/12/2007 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19629,20071203,'Nouvelle prestation le 28/12/2007',1858,7719,20071228,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19630,20071203,'La prestation du 04/12/2007 a été annulée',1858,7718,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19631,20071203,'Nouvelle prestation le 04/12/2007',1858,7718,20071204,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19632,20071203,'La prestation du 04/01/2008 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19633,20071203,'Nouvelle prestation le 04/01/2008',1858,7719,20080104,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19636,20071203,'La prestation du 13/11/2007 a été annulée',1638,6803,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19637,20071203,'La prestation du 17/12/2007 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19638,20071203,'La prestation du 24/12/2007 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19639,20071203,'La prestation du 31/12/2007 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19640,20071203,'La prestation du 21/12/2007 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19641,20071203,'La prestation du 11/01/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19642,20071203,'La prestation du 25/01/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19643,20071203,'La prestation du 04/01/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19644,20071203,'La prestation du 21/12/2007 a été reportée',813,3014,20071220,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19645,20071203,'La prestation du 24/12/2007 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19646,20071203,'La prestation du 27/12/2007 a été annulée',1726,7353,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19647,20071203,'La prestation du 13/12/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19648,20071203,'La prestation du 27/12/2007 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19649,20071203,'La prestation du 17/12/2007 a été annulée',1977,8429,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19650,20071203,'La prestation du 31/12/2007 a été annulée',1977,8429,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19653,20071204,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071113,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19654,20071204,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071113,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19660,20071204,'La prestation du 06/12/2007 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19661,20071204,'La prestation du 20/12/2007 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19662,20071204,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071113,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19668,20071204,'La prestation du 28/12/2007 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19669,20071204,'Nouvelle prestation le 28/12/2007',296,583,20071228,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19688,20071204,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071113,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19690,20071204,'La prestation du 20/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19691,20071204,'La prestation du 27/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19692,20071204,'La prestation du 10/01/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19695,20071204,'La prestation du 03/12/2007 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19696,20071204,'La prestation du 03/12/2007 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19697,20071204,'La prestation du 07/12/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19698,20071204,'La prestation du 21/12/2007 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19699,20071204,'La prestation du 20/12/2007 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19702,20071204,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071113,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(19703,20071204,'La prestation du 04/12/2007 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19704,20071204,'Nouvelle prestation le 04/12/2007',840,2259,20071204,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19707,20071204,'La prestation du 01/02/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19708,20071204,'La prestation du 22/02/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19710,20071204,'La prestation du 22/02/2007 a été reportée',673,9028,20070226,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19711,20071204,'La prestation du 12/04/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19712,20071204,'La prestation du 19/04/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19713,20071204,'La prestation du 26/04/2007 a été reportée',673,9028,20070426,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19715,20071204,'La prestation du 17/05/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19716,20071204,'La prestation du 28/05/2007 a été annulée',673,9033,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19717,20071204,'La prestation du 19/07/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19718,20071204,'La prestation du 16/07/2007 a été annulée',673,9033,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19719,20071204,'La prestation du 06/08/2007 a été annulée',673,9033,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19720,20071204,'La prestation du 13/08/2007 a été annulée',673,9033,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19721,20071204,'La prestation du 09/08/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19722,20071204,'La prestation du 16/08/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19723,20071204,'La prestation du 23/08/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19724,20071204,'La prestation du 30/08/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19725,20071204,'La prestation du 01/11/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19726,20071204,'La prestation du 22/11/2007 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19727,20071204,'La prestation du 05/11/2007 a été annulée',673,9033,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19729,20071204,'La prestation du 25/12/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19730,20071204,'Nouvelle prestation le 27/12/2007',769,1298,20071227,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19731,20071204,'La prestation du 06/12/2007 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19732,20071205,'La prestation du 05/12/2007 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19733,20071205,'Nouvelle prestation le 05/12/2007',2029,8698,20071205,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19764,20071205,'La prestation du 04/12/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19765,20071205,'Nouvelle prestation le 04/12/2007',769,1298,20071204,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19779,20071206,'La prestation du 24/12/2007 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19780,20071206,'La prestation du 27/12/2007 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19781,20071206,'La prestation du 31/12/2007 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19823,20071206,'La prestation du 05/12/2007 a été reportée',1924,8123,20071205,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19836,20071206,'La prestation du 07/12/2007 a été reportée',1924,8124,20071207,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19837,20071206,'La prestation du 13/12/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19838,20071206,'Nouvelle prestation le 10/12/2007',795,1361,20071210,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19839,20071206,'La prestation du 20/12/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19840,20071206,'Nouvelle prestation le 17/12/2007',795,1361,20071217,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19841,20071206,'La prestation du 27/12/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19842,20071206,'Nouvelle prestation le 24/12/2007',795,1361,20071224,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19843,20071206,'La prestation du 03/01/2008 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19844,20071206,'Nouvelle prestation le 31/12/2008',795,1361,20081231,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19845,20071206,'La prestation du 03/01/2008 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19846,20071206,'La prestation du 26/12/2007 a été annulée',1590,6638,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19847,20071206,'La prestation du 02/01/2008 a été annulée',1590,6638,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19848,20071206,'La prestation du 24/12/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19849,20071206,'La prestation du 27/12/2007 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19850,20071206,'La prestation du 03/01/2008 a été annulée',1197,3472,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19851,20071206,'La prestation du 31/12/2007 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19852,20071206,'La prestation du 24/12/2007 a été annulée',1132,7442,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19853,20071206,'La prestation du 31/12/2007 a été annulée',1132,7442,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19854,20071206,'La prestation du 25/12/2007 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19855,20071206,'La prestation du 28/12/2007 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19856,20071206,'La prestation du 01/01/2008 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19857,20071206,'La prestation du 04/01/2008 a été annulée',1132,3097,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19858,20071206,'La prestation du 24/12/2007 a été annulée',1396,4669,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19859,20071206,'Nouvelle prestation le 24/12/2007',1396,4669,20071224,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19860,20071206,'La prestation du 25/12/2007 a été annulée',1396,4670,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19861,20071206,'La prestation du 27/12/2007 a été annulée',1396,4671,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19862,20071206,'Nouvelle prestation le 27/12/2007',1396,4671,20071227,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19863,20071206,'La prestation du 01/01/2008 a été annulée',1396,4670,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19864,20071206,'La prestation du 03/01/2008 a été annulée',1396,4671,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19865,20071206,'Nouvelle prestation le 03/01/2008',1396,4671,20080103,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19866,20071206,'La prestation du 31/12/2007 a été annulée',1396,4669,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19867,20071206,'Nouvelle prestation le 31/12/2007',1396,4669,20071231,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19868,20071206,'La prestation du 04/01/2008 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19871,20071206,'La prestation du 31/12/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19872,20071206,'La prestation du 01/01/2008 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19873,20071206,'La prestation du 24/12/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19874,20071206,'La prestation du 25/12/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19875,20071206,'La prestation du 28/12/2007 a été annulée',2001,8532,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19877,20071206,'La prestation du 27/12/2007 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19878,20071206,'La prestation du 03/01/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19879,20071206,'La prestation du 24/12/2007 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19880,20071206,'La prestation du 31/12/2007 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19900,20071206,'La prestation du 27/11/2007 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19901,20071206,'La prestation du 02/11/2007 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19902,20071206,'La prestation du 01/01/2008 a été annulée',1843,7789,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19903,20071206,'La prestation du 25/12/2007 a été annulée',1843,7789,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19904,20071206,'La prestation du 27/12/2007 a été annulée',1843,7657,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19905,20071206,'La prestation du 03/01/2008 a été annulée',1843,7657,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19906,20071206,'La prestation du 17/12/2007 a été reportée',1977,8429,20071215,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19907,20071206,'La prestation du 12/12/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(19928,20071206,'La prestation du 07/12/2007 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19929,20071206,'Nouvelle prestation le 07/12/2007',1706,7083,20071207,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19930,20071206,'La prestation du 06/12/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19931,20071206,'Nouvelle prestation le 07/12/2007',1935,8203,20071207,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19932,20071206,'La prestation du 03/12/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19933,20071206,'La prestation du 06/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19934,20071206,'Nouvelle prestation le 07/12/2007',841,1539,20071207,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19935,20071206,'La prestation du 24/12/2007 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19936,20071206,'Nouvelle prestation le 20/12/2007',1256,3843,20071220,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19937,20071206,'La prestation du 13/12/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19938,20071206,'Nouvelle prestation le 14/12/2007',1935,8203,20071214,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19939,20071206,'La prestation du 10/12/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19940,20071206,'Nouvelle prestation le 11/12/2007',841,2083,20071211,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19941,20071206,'La prestation du 13/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19942,20071206,'Nouvelle prestation le 14/12/2007',841,1539,20071214,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19943,20071206,'La prestation du 07/12/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19944,20071206,'La prestation du 14/12/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19945,20071206,'Nouvelle prestation le 12/12/2007',741,1414,20071212,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19946,20071206,'La prestation du 07/12/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19947,20071206,'La prestation du 14/12/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19948,20071206,'Nouvelle prestation le 14/12/2007',1121,3044,20071214,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19949,20071206,'La prestation du 21/12/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19950,20071206,'Nouvelle prestation le 21/12/2007',1121,3044,20071221,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19951,20071206,'La prestation du 28/12/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19952,20071206,'Nouvelle prestation le 28/12/2007',1121,3044,20071228,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19953,20071206,'La prestation du 06/12/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19954,20071206,'La prestation du 20/12/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19955,20071206,'Nouvelle prestation le 20/12/2007',1312,4238,20071220,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19956,20071206,'La prestation du 20/12/2007 a été reportée',1950,8290,20071220,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19957,20071206,'La prestation du 07/12/2007 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19958,20071206,'La prestation du 06/12/2007 a été reportée',1948,8286,20071206,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19959,20071206,'La prestation du 13/12/2007 a été reportée',1948,8286,20071213,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19960,20071206,'La prestation du 20/12/2007 a été reportée',1948,8286,20071220,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19964,20071207,'La prestation du 07/12/2007 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19965,20071207,'La prestation du 07/12/2007 a été annulée',1936,8207,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19966,20071207,'La prestation du 07/12/2007 a été annulée',1707,7773,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19967,20071207,'Décaler l\'ocurrence du 07/12/2007 de la prestation',1278,3982,NULL,112,1,'Absence d\'un intervenant',1190,10,NULL,NULL,0),(19969,20071207,'La prestation du 06/12/2007 a été reportée',1950,8290,20071205,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19970,20071207,'La prestation du 07/12/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19971,20071207,'Nouvelle prestation le 10/12/2007',761,1217,20071210,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(19975,20071207,'La prestation du 27/12/2007 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19976,20071207,'La prestation du 03/01/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19979,20071207,'La prestation du 05/12/2007 a été annulée',2072,8924,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19984,20071207,'Décaler l\'ocurrence du 07/12/2007 de la prestation',1935,8203,NULL,464,1,'Absence d\'un intervenant',1191,10,NULL,NULL,0),(19985,20071207,'Décaler l\'ocurrence du 14/12/2007 de la prestation',1935,8203,NULL,464,1,'Absence d\'un intervenant',1191,10,NULL,NULL,0),(19986,20071207,'Décaler l\'ocurrence du 11/12/2007 de la prestation',2070,8922,NULL,464,1,'Absence d\'un intervenant',1191,10,NULL,NULL,0),(19987,20071207,'Décaler l\'ocurrence du 18/12/2007 de la prestation',2070,8922,NULL,464,1,'Absence d\'un intervenant',1191,10,NULL,NULL,0),(19988,20071207,'Décaler l\'ocurrence du 12/12/2007 de la prestation',2072,8924,NULL,464,1,'Absence d\'un intervenant',1191,10,NULL,NULL,0),(19989,20071207,'Décaler l\'ocurrence du 19/12/2007 de la prestation',2072,8924,NULL,464,1,'Absence d\'un intervenant',1191,10,NULL,NULL,0),(19990,20071207,'La prestation du 11/12/2007 a été annulée',2070,8922,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19991,20071207,'La prestation du 18/12/2007 a été annulée',2070,8922,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19992,20071207,'La prestation du 12/12/2007 a été annulée',2072,8924,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19994,20071207,'La prestation du 19/12/2007 a été annulée',2072,8924,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19995,20071207,'La prestation du 24/12/2007 a été annulée',1889,7865,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(19996,20071207,'La prestation du 31/12/2007 a été annulée',1889,7865,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20006,20071207,'La prestation du 08/01/2008 a été annulée',1843,7789,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20008,20071207,'La prestation du 14/12/2007 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20009,20071207,'Nouvelle prestation le 12/12/2007',1278,3982,20071212,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20017,20071207,'La prestation du 10/12/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20023,20071207,'La prestation du 11/12/2007 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20024,20071207,'La prestation du 18/12/2007 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20025,20071207,'La prestation du 25/12/2007 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20026,20071207,'La prestation du 14/12/2007 a été reportée',740,1073,20071214,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20027,20071207,'La prestation du 21/12/2007 a été reportée',740,1073,20071221,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20028,20071207,'La prestation du 28/12/2007 a été reportée',740,1073,20071228,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20048,20071210,'La prestation du 17/12/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(20049,20071210,'La prestation du 10/12/2007 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(20050,20071210,'La prestation du 10/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(20051,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20052,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20053,20071210,'La prestation du 10/12/2007 a été annulée',2000,8527,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20054,20071210,'La prestation du 10/12/2007 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20057,20071210,'Intervenant(e) concerné(e) : HMAMOU SIHAM',NULL,NULL,20071119,104,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20058,20071210,'Intervenant(e) concerné(e) : BOUTAHLI KARIMA',NULL,NULL,20071119,103,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20059,20071210,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20071119,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20060,20071210,'La prestation du 26/12/2007 a été annulée',1927,8142,NULL,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20061,20071210,'La prestation du 02/01/2008 a été annulée',1927,8142,NULL,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20066,20071210,'La prestation du 11/12/2007 a été reportée',1744,7289,20071211,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20067,20071210,'La prestation du 18/12/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20068,20071210,'Nouvelle prestation le 18/12/2007',1744,7289,20071218,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20069,20071210,'La prestation du 11/12/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20070,20071210,'Nouvelle prestation le 11/12/2007',1744,7289,20071211,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20071,20071210,'La prestation du 25/12/2007 a été reportée',1381,4623,20071212,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20072,20071210,'La prestation du 28/12/2007 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20073,20071210,'La prestation du 04/01/2008 a été annulée',600,935,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20078,20071210,'La prestation du 25/12/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(20079,20071210,'La prestation du 27/12/2007 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(20080,20071210,'La prestation ponctuelle du 31/12/2007 de 14h00 à 16h00 a été annulée',680,NULL,NULL,379,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(20087,20071210,'La prestation du 13/12/2007 a été annulée',1726,7353,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20088,20071210,'La prestation du 07/01/2008 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20089,20071210,'La prestation du 10/01/2008 a été annulée',1726,7353,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20090,20071210,'La prestation du 10/12/2007 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20092,20071210,'La prestation du 10/12/2007 a été reportée',1185,6706,20071210,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20093,20071210,'La prestation du 27/12/2007 a été annulée',2017,8585,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20097,20071210,'La prestation du 24/12/2007 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20098,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20099,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20101,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20102,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20109,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20110,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20119,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20120,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20121,20071210,'Intervenant(e) concerné(e) : HMAMOU SIHAM',NULL,NULL,20071119,104,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20122,20071210,'Intervenant(e) concerné(e) : BOUTAHLI KARIMA',NULL,NULL,20071119,103,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20123,20071210,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20071119,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20128,20071210,'La prestation du 13/12/2007 a été reportée',980,2135,20071213,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20129,20071210,'La prestation du 13/12/2007 a été reportée',980,2135,20071211,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20130,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20131,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20134,20071210,'La prestation du 13/12/2007 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20140,20071210,'La prestation du 15/11/2007 a été reportée',1709,7087,20071115,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20141,20071210,'La prestation du 26/12/2007 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20142,20071210,'La prestation du 22/11/2007 a été reportée',1709,7087,20071122,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20143,20071210,'La prestation du 13/12/2007 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20144,20071210,'Nouvelle prestation le 12/12/2007',1228,3642,20071212,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20145,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20146,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20147,20071210,'La prestation du 18/12/2007 a été annulée',1529,6227,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20151,20071210,'La prestation du 20/12/2007 a été reportée',1726,7353,20071221,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20155,20071210,'La prestation du 14/12/2007 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20156,20071210,'Nouvelle prestation le 14/12/2007',1038,2509,20071214,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20157,20071210,'La prestation du 14/12/2007 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20158,20071210,'Nouvelle prestation le 14/12/2007',1038,2509,20071214,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20165,20071210,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071119,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20166,20071210,'Intervenant(e) concerné(e) : CHARDON SONIA',NULL,NULL,20071119,454,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20168,20071210,'La prestation du 14/12/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20169,20071210,'Nouvelle prestation le 12/12/2007',741,1414,20071212,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20170,20071210,'La prestation du 11/12/2007 a été reportée',740,2086,20071211,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20171,20071210,'Intervenant(e) concerné(e) : HMAMOU SIHAM',NULL,NULL,20071119,104,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20172,20071210,'Intervenant(e) concerné(e) : BOUTAHLI KARIMA',NULL,NULL,20071119,103,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20173,20071210,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20071119,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20174,20071211,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071120,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20176,20071211,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071120,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20177,20071211,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071120,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20190,20071211,'La prestation du 14/12/2007 a été annulée',1934,8200,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20191,20071211,'La prestation du 21/12/2007 a été annulée',1934,8200,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20192,20071211,'La prestation du 28/12/2007 a été annulée',1934,8200,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20196,20071211,'La prestation du 11/12/2007 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20197,20071211,'La prestation du 11/12/2007 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20199,20071211,'La prestation du 14/12/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20200,20071211,'Nouvelle prestation le 12/12/2007',741,1414,20071212,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20213,20071211,'La prestation du 18/12/2007 a été annulée',1420,5028,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20214,20071211,'La prestation du 25/12/2007 a été annulée',1420,5028,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20215,20071211,'La prestation du 01/01/2008 a été annulée',1420,5028,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20216,20071211,'La prestation du 24/12/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20217,20071211,'La prestation du 31/12/2007 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20238,20071211,'La prestation du 14/12/2007 a été reportée',1597,6649,20071214,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20239,20071211,'La prestation du 14/12/2007 a été reportée',963,6768,20071214,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20240,20071211,'La prestation du 14/12/2007 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20241,20071211,'Nouvelle prestation le 14/12/2007',1553,6399,20071214,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20242,20071211,'Décaler l\'ocurrence du 13/12/2007 de la prestation',858,1582,NULL,160,1,'Absence d\'un intervenant',1203,10,NULL,NULL,0),(20243,20071211,'Décaler l\'ocurrence du 14/12/2007 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',1203,10,NULL,NULL,0),(20244,20071211,'Décaler l\'ocurrence du 13/12/2007 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',1203,10,NULL,NULL,0),(20245,20071211,'Décaler l\'ocurrence du 13/12/2007 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',1203,10,NULL,NULL,0),(20246,20071211,'Décaler l\'ocurrence du 14/12/2007 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',1203,10,NULL,NULL,0),(20254,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20255,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20256,20071212,'La prestation du 12/12/2007 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20257,20071212,'La prestation du 12/12/2007 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20258,20071212,'La prestation du 13/12/2007 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20259,20071212,'La prestation du 13/12/2007 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20260,20071212,'La prestation du 14/12/2007 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20269,20071212,'La prestation du 10/12/2007 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20270,20071212,'La prestation du 10/12/2007 a été reportée',2000,8527,20071212,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20274,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20275,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20285,20071212,'La prestation du 13/12/2007 a été reportée',2112,9205,20071214,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20286,20071212,'La prestation du 14/12/2007 a été reportée',2113,9208,20071213,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20624,20071212,'La prestation du 26/12/2007 a été reportée',2115,9211,20071224,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20625,20071212,'La prestation du 26/12/2007 a été reportée',2115,9211,20071224,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20635,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20637,20071212,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20071121,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(20638,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20646,20071212,'La prestation du 24/12/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20647,20071212,'La prestation du 31/12/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20648,20071212,'La prestation du 17/12/2007 a été annulée',1729,7201,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20649,20071212,'Nouvelle prestation le 17/12/2007',1729,7201,20071217,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20650,20071212,'La prestation du 17/12/2007 a été annulée',951,1876,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20657,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20658,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20666,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20670,20071212,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071121,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(20691,20071213,'La prestation du 24/12/2007 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20692,20071213,'La prestation du 31/12/2007 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20693,20071213,'La prestation du 27/12/2007 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20694,20071213,'La prestation du 03/01/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20699,20071213,'La prestation du 18/12/2007 a été annulée',951,1877,NULL,140,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20700,20071213,'Nouvelle prestation le 18/12/2007',951,1877,20071218,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20703,20071213,'La prestation du 25/12/2007 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20704,20071213,'La prestation du 01/01/2008 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20707,20071213,'La prestation du 25/12/2007 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20708,20071213,'La prestation du 25/12/2007 a été annulée',1509,5830,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20709,20071213,'La prestation du 25/12/2007 a été annulée',1004,5832,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20710,20071213,'La prestation du 01/01/2008 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20711,20071213,'La prestation du 01/01/2008 a été annulée',1509,5830,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20712,20071213,'La prestation du 01/01/2008 a été annulée',1004,5832,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20713,20071213,'La prestation du 31/12/2007 a été annulée',1587,6603,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20714,20071213,'La prestation du 31/12/2007 a été annulée',1640,6806,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20715,20071213,'La prestation du 01/01/2008 a été annulée',1383,4628,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20716,20071213,'La prestation du 25/12/2007 a été annulée',2056,8816,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20717,20071213,'La prestation du 01/01/2008 a été annulée',2056,8816,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20718,20071213,'La prestation du 24/12/2007 a été annulée',1925,8132,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20719,20071213,'La prestation du 25/12/2007 a été annulée',1714,7101,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20720,20071213,'La prestation du 01/01/2008 a été annulée',1714,7101,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20721,20071213,'La prestation du 25/12/2007 a été annulée',1946,8280,NULL,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20722,20071213,'La prestation du 01/01/2008 a été annulée',1946,8280,NULL,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20723,20071213,'La prestation du 25/12/2007 a été annulée',1960,8354,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20724,20071213,'La prestation du 25/12/2007 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20725,20071213,'La prestation du 01/01/2008 a été annulée',1960,8354,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20726,20071213,'La prestation du 01/01/2008 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20727,20071213,'La prestation du 03/01/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20728,20071213,'La prestation du 17/01/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20729,20071213,'La prestation du 31/01/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20730,20071213,'La prestation du 25/12/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20731,20071213,'La prestation du 01/01/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20732,20071213,'La prestation du 01/01/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20733,20071213,'La prestation du 25/12/2007 a été annulée',2014,8572,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20734,20071213,'La prestation du 01/01/2008 a été annulée',2014,8572,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20735,20071213,'La prestation du 25/12/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20736,20071213,'La prestation du 25/12/2007 a été annulée',1592,6642,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20737,20071213,'La prestation du 01/01/2008 a été annulée',1592,6642,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20738,20071213,'La prestation du 25/12/2007 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20739,20071213,'La prestation du 01/01/2008 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20740,20071213,'La prestation du 01/01/2008 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20741,20071213,'La prestation du 31/12/2007 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20742,20071213,'La prestation du 24/12/2007 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20743,20071213,'La prestation du 31/12/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20744,20071213,'La prestation du 24/12/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20745,20071213,'La prestation du 24/12/2007 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20747,20071213,'La prestation du 25/12/2007 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20748,20071213,'La prestation du 01/01/2008 a été annulée',1075,2891,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20749,20071213,'La prestation du 01/01/2008 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20750,20071213,'La prestation du 01/01/2008 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20751,20071213,'La prestation du 01/01/2008 a été annulée',1195,3434,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20752,20071213,'La prestation du 25/12/2007 a été annulée',1438,7528,NULL,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20753,20071213,'La prestation du 01/01/2008 a été annulée',1438,7528,NULL,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20754,20071213,'La prestation du 01/01/2008 a été annulée',1438,7528,NULL,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20757,20071213,'La prestation du 25/12/2007 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20771,20071213,'La prestation du 01/01/2008 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20777,20071213,'La prestation du 31/12/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20782,20071213,'La prestation du 31/12/2007 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20783,20071213,'La prestation du 25/12/2007 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20784,20071213,'La prestation du 18/12/2007 a été reportée',1310,6693,20071218,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20790,20071213,'La prestation du 20/12/2007 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20812,20071214,'La prestation du 24/12/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20813,20071214,'La prestation du 31/12/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20814,20071214,'La prestation du 28/12/2007 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20815,20071214,'Nouvelle prestation le 26/12/2007',596,2968,20071226,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20816,20071214,'La prestation du 07/01/2008 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20817,20071214,'La prestation du 08/01/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20818,20071214,'La prestation du 04/01/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20819,20071214,'La prestation du 11/01/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20820,20071214,'La prestation du 17/12/2007 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20821,20071214,'La prestation du 18/12/2007 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20824,20071214,'La prestation du 17/12/2007 a été reportée',1185,6706,20071217,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20826,20071214,'La prestation du 13/12/2007 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20827,20071214,'La prestation du 14/12/2007 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20828,20071214,'Nouvelle prestation le 13/12/2007',792,1357,20071213,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20832,20071214,'La prestation du 03/01/2008 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20834,20071214,'La prestation du 29/10/2007 a été annulée',1600,6653,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20835,20071214,'La prestation du 24/12/2007 a été annulée',1600,6653,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20836,20071214,'La prestation du 05/11/2007 a été annulée',1600,6653,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20837,20071214,'La prestation du 31/12/2007 a été annulée',1600,6653,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20838,20071214,'La prestation du 12/11/2007 a été reportée',1600,6653,20071112,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20841,20071214,'La prestation du 21/12/2007 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20842,20071214,'La prestation du 28/12/2007 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20848,20071214,'La prestation du 17/12/2007 a été reportée',2067,8918,20071217,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20851,20071214,'La prestation du 12/12/2007 a été reportée',1922,8110,20071214,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20902,20071214,'La prestation du 20/12/2007 a été reportée',2037,8755,20071220,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20904,20071214,'La prestation du 21/12/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20905,20071214,'Nouvelle prestation le 20/12/2007',672,678,20071220,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20906,20071214,'La prestation du 28/12/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(20907,20071214,'La prestation du 14/12/2007 a été annulée',869,2230,NULL,196,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20946,20071214,'La prestation du 17/12/2007 a été annulée',2113,9207,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20947,20071214,'La prestation du 10/12/2007 a été annulée',1886,7858,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20948,20071214,'La prestation du 17/12/2007 a été annulée',1886,7858,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(20949,20071214,'La prestation du 24/12/2007 a été annulée',1886,7858,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21005,20071217,'La prestation du 14/12/2007 a été annulée',761,1217,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21006,20071217,'La prestation du 17/12/2007 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21007,20071217,'Décaler l\'ocurrence du 18/12/2007 de la prestation',680,6744,NULL,379,1,'Absence d\'un intervenant',1234,11,NULL,NULL,0),(21008,20071217,'Décaler l\'ocurrence du 18/12/2007 de la prestation',1768,7376,NULL,379,1,'Absence d\'un intervenant',1234,11,NULL,NULL,0),(21009,20071217,'Décaler l\'ocurrence du 19/12/2007 de la prestation',786,8626,NULL,379,1,'Absence d\'un intervenant',1234,11,NULL,NULL,0),(21013,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21014,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21015,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21016,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21017,20071217,'La prestation du 24/12/2007 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21018,20071217,'La prestation du 31/12/2007 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21026,20071217,'La prestation du 07/01/2008 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21036,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21037,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21038,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21039,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21040,20071217,'La prestation du 25/12/2007 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21041,20071217,'La prestation du 04/01/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21042,20071217,'La prestation du 28/12/2007 a été reportée',740,1073,20071228,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21045,20071217,'La prestation du 26/12/2007 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21046,20071217,'Décaler l\'ocurrence du 17/12/2007 de la prestation',2000,8527,NULL,491,1,'Absence d\'un intervenant',1239,10,NULL,NULL,0),(21047,20071217,'La prestation du 28/12/2007 a été annulée',1758,7334,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21048,20071217,'La prestation du 24/12/2007 a été annulée',1954,8307,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21049,20071217,'La prestation du 31/12/2007 a été annulée',1954,8307,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21050,20071217,'La prestation du 27/12/2007 a été annulée',1954,8308,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21052,20071217,'La prestation du 17/12/2007 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21054,20071217,'La prestation du 17/12/2007 a été annulée',1723,7130,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21093,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21094,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21095,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21096,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21097,20071217,'La prestation du 19/12/2007 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21101,20071217,'La prestation du 17/12/2007 a été annulée',2132,9300,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21105,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21106,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21107,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21108,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21112,20071217,'La prestation du 28/12/2007 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21113,20071217,'La prestation du 31/12/2007 a été annulée',2000,8527,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21114,20071217,'La prestation du 04/01/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21120,20071217,'La prestation du 17/12/2007 a été annulée',1729,7201,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21121,20071217,'Nouvelle prestation le 17/12/2007',1729,7201,20071217,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21133,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21134,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21135,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21136,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21140,20071217,'La prestation du 17/12/2007 a été reportée',2000,8527,20071218,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21144,20071217,'La prestation du 19/12/2007 a été annulée',1297,4127,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21145,20071217,'Nouvelle prestation le 19/12/2007',1297,4127,20071219,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21148,20071217,'La prestation du 17/12/2007 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21149,20071217,'La prestation du 17/12/2007 a été reportée',2000,8527,20071218,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21152,20071217,'La prestation du 27/12/2007 a été annulée',1530,6332,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21153,20071217,'La prestation du 03/01/2008 a été annulée',1530,6332,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21154,20071217,'La prestation du 04/01/2008 a été annulée',2001,8532,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21158,20071217,'La prestation du 21/12/2007 a été reportée',2015,8573,20071221,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21159,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21160,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21161,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21162,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21163,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21164,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21165,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21166,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21167,20071217,'La prestation du 17/12/2007 a été reportée',2112,9204,20071218,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21175,20071217,'La prestation du 24/12/2007 a été annulée',2132,9300,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21176,20071217,'La prestation du 31/12/2007 a été annulée',2132,9300,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21182,20071217,'La prestation du 24/12/2007 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21183,20071217,'La prestation du 31/12/2007 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21184,20071217,'La prestation du 17/12/2007 a été annulée',2067,8918,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21198,20071217,'Intervenant(e) concerné(e) : Auffray Veronique',NULL,NULL,20071126,410,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21199,20071217,'Intervenant(e) concerné(e) : BRAHMI FAÏZA',NULL,NULL,20071126,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21200,20071217,'Intervenant(e) concerné(e) : PATE SABRINA',NULL,NULL,20071126,456,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21201,20071217,'Intervenant(e) concerné(e) : CHOUACHE SABRINA',NULL,NULL,20071126,491,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21202,20071218,'La prestation du 24/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21203,20071218,'La prestation du 26/12/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21204,20071218,'La prestation du 19/12/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21205,20071218,'La prestation du 12/12/2007 a été annulée',1483,5502,NULL,343,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21207,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21208,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21209,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21210,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21211,20071218,'La prestation du 24/12/2007 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21212,20071218,'La prestation du 24/12/2007 a été annulée',1006,2316,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21213,20071218,'La prestation du 31/12/2007 a été annulée',1006,2316,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21214,20071218,'La prestation du 27/12/2007 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21215,20071218,'La prestation du 03/01/2008 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21218,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21219,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21232,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21233,20071218,'La prestation du 21/12/2007 a été reportée',978,2107,20071221,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21239,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21240,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21260,20071218,'La prestation du 04/01/2008 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21261,20071218,'Nouvelle prestation le 04/01/2008',1858,7719,20080104,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21263,20071218,'La prestation du 27/12/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21264,20071218,'Nouvelle prestation le 26/12/2007',1126,3072,20071226,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21267,20071218,'La prestation du 28/12/2007 a été annulée',287,596,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21268,20071218,'Nouvelle prestation le 28/12/2007',287,596,20071228,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21299,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21300,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21308,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21339,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21344,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21345,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21346,20071218,'La prestation du 28/12/2007 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21347,20071218,'La prestation du 25/12/2007 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21348,20071218,'La prestation du 04/01/2008 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21350,20071218,'La prestation du 01/01/2008 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21357,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21358,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21363,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21382,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21383,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21384,20071218,'La prestation du 01/01/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21397,20071218,'Intervenant(e) concerné(e) : BOULAIS CHRISTINE',NULL,NULL,20071127,377,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21400,20071218,'La prestation du 02/01/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21401,20071218,'La prestation du 16/01/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21402,20071218,'La prestation du 30/01/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21403,20071218,'Intervenant(e) concerné(e) : ',NULL,NULL,20071127,503,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21404,20071218,'Intervenant(e) concerné(e) : FOURCADE SOFIA',NULL,NULL,20071127,501,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21409,20071219,'La prestation du 16/01/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21410,20071219,'La prestation du 30/01/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21411,20071219,'La prestation du 31/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21412,20071219,'Nouvelle prestation le 31/12/2007',292,200,20071231,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21413,20071219,'Intervenant(e) concerné(e) : BELLIERE ',NULL,NULL,20071128,502,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21414,20071219,'La prestation du 24/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21415,20071219,'La prestation du 02/01/2008 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21416,20071219,'Nouvelle prestation le 04/01/2008',1078,2784,20080104,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21441,20071219,'Intervenant(e) concerné(e) : BELLIERE ',NULL,NULL,20071128,502,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21465,20071219,'La prestation du 24/12/2007 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21466,20071219,'La prestation du 26/12/2007 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21467,20071219,'La prestation du 02/01/2008 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21468,20071219,'La prestation du 28/12/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21469,20071219,'La prestation du 28/12/2007 a été reportée',719,980,20071226,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21472,20071219,'La prestation du 21/12/2007 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21473,20071219,'Nouvelle prestation le 20/12/2007',672,678,20071220,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21474,20071219,'La prestation du 24/12/2007 a été annulée',1382,5205,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21475,20071219,'La prestation du 31/12/2007 a été annulée',1382,5205,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21476,20071219,'La prestation du 25/12/2007 a été reportée',1195,3434,20071224,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21480,20071219,'Intervenant(e) concerné(e) : BELLIERE ',NULL,NULL,20071128,502,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21491,20071219,'La prestation du 21/12/2007 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21494,20071219,'La prestation du 21/12/2007 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21495,20071220,'La prestation du 27/12/2007 a été annulée',1976,8428,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21496,20071220,'La prestation du 25/12/2007 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21497,20071220,'Nouvelle prestation le 26/12/2007',956,1910,20071226,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21498,20071220,'La prestation du 01/01/2008 a été annulée',956,1910,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21499,20071220,'Nouvelle prestation le 02/01/2008',956,1910,20080102,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21500,20071220,'La prestation du 24/12/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21501,20071220,'Nouvelle prestation le 24/12/2007',671,5225,20071224,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21502,20071220,'La prestation du 31/12/2007 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21503,20071220,'Nouvelle prestation le 31/12/2007',671,5225,20071231,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21504,20071220,'La prestation du 25/12/2007 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21505,20071220,'La prestation du 24/12/2007 a été annulée',1594,6645,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21506,20071220,'La prestation du 31/12/2007 a été annulée',2031,8702,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21507,20071220,'La prestation du 07/01/2008 a été reportée',1197,3471,20080108,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21508,20071220,'La prestation du 08/01/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21509,20071220,'La prestation du 22/01/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21510,20071220,'La prestation du 26/12/2007 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21511,20071220,'La prestation du 03/01/2008 a été reportée',1396,4671,20080103,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21512,20071220,'La prestation du 23/01/2008 a été annulée',2147,9457,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21513,20071220,'La prestation du 27/12/2007 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21514,20071220,'La prestation du 01/01/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21516,20071220,'La prestation du 31/12/2007 a été annulée',1936,8928,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21518,20071220,'La prestation du 26/12/2007 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21522,20071220,'La prestation du 27/12/2007 a été annulée',1264,3909,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21523,20071220,'La prestation du 04/01/2008 a été annulée',1705,7082,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21524,20071220,'La prestation du 24/12/2007 a été annulée',2000,8527,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21525,20071220,'La prestation du 07/01/2008 a été annulée',2000,8527,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21526,20071220,'La prestation du 11/01/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21527,20071220,'La prestation du 17/12/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21528,20071220,'Nouvelle prestation le 18/12/2007',841,2083,20071218,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21529,20071220,'La prestation du 20/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21530,20071220,'Nouvelle prestation le 21/12/2007',841,1539,20071221,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21531,20071220,'La prestation du 27/12/2007 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21532,20071220,'La prestation du 24/12/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21533,20071220,'La prestation du 26/12/2007 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21534,20071220,'La prestation du 31/12/2007 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21535,20071220,'La prestation du 02/01/2008 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21536,20071220,'La prestation du 26/12/2007 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21537,20071220,'La prestation du 02/01/2008 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21538,20071220,'La prestation du 20/12/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21539,20071220,'Nouvelle prestation le 21/12/2007',1935,8203,20071221,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21543,20071220,'La prestation du 24/12/2007 a été annulée',2067,8918,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21544,20071220,'La prestation du 31/12/2007 a été annulée',2067,8918,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21547,20071220,'La prestation du 02/01/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21548,20071220,'La prestation du 26/11/2007 a été reportée',696,2084,20071126,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21549,20071220,'La prestation du 21/12/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21550,20071220,'Nouvelle prestation le 19/12/2007',741,1414,20071219,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21555,20071220,'La prestation du 27/12/2007 a été reportée',2022,8624,20071227,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21561,20071220,'La prestation du 27/12/2007 a été annulée',1266,3914,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21562,20071220,'La prestation du 03/01/2008 a été annulée',1266,3914,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21563,20071220,'La prestation du 24/12/2007 a été reportée',1591,6640,20071226,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21564,20071220,'La prestation du 01/01/2008 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21565,20071220,'Nouvelle prestation le 02/01/2008',1744,7289,20080102,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21566,20071220,'La prestation du 25/12/2007 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21567,20071220,'La prestation du 01/01/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21570,20071220,'La prestation du 01/01/2008 a été annulée',1960,8354,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21571,20071220,'La prestation du 25/12/2007 a été reportée',1960,8354,20071231,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21572,20071220,'La prestation du 25/12/2007 a été annulée',1509,5830,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21573,20071220,'Nouvelle prestation le 26/12/2007',1509,5830,20071226,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21574,20071220,'La prestation du 01/01/2008 a été annulée',1509,5830,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21575,20071220,'Nouvelle prestation le 02/01/2008',1509,5830,20080102,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21576,20071220,'La prestation du 02/01/2008 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21577,20071220,'Nouvelle prestation le 02/01/2008',1049,2537,20080102,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21586,20071220,'La prestation du 31/12/2007 a été annulée',1092,2868,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21587,20071220,'La prestation du 24/12/2007 a été annulée',1092,2868,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21588,20071220,'La prestation du 31/12/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21589,20071220,'Nouvelle prestation le 02/01/2008',277,206,20080102,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21590,20071220,'La prestation du 07/01/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21591,20071220,'La prestation du 21/01/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21592,20071220,'La prestation du 14/01/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21593,20071220,'La prestation du 28/01/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21594,20071220,'La prestation du 03/01/2008 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21595,20071220,'Nouvelle prestation le 02/01/2008',1126,3072,20080102,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21596,20071220,'La prestation du 25/12/2007 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21597,20071220,'La prestation du 31/12/2007 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21598,20071220,'Nouvelle prestation le 31/12/2007',635,601,20071231,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21599,20071220,'La prestation du 01/01/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21601,20071220,'La prestation du 31/12/2007 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21603,20071220,'La prestation du 24/12/2007 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21621,20071220,'La prestation du 25/12/2007 a été annulée',1264,3908,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21622,20071220,'La prestation du 25/12/2007 a été annulée',1657,6863,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21630,20071220,'La prestation du 14/12/2007 a été reportée',1394,4655,20071214,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21631,20071220,'La prestation du 21/12/2007 a été reportée',1394,4655,20071221,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21633,20071220,'La prestation du 21/12/2007 a été reportée',1754,7326,20071221,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21638,20071221,'La prestation du 25/12/2007 a été annulée',1611,6703,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21639,20071221,'La prestation du 01/01/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21640,20071221,'La prestation du 25/12/2007 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21641,20071221,'La prestation du 12/12/2007 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21642,20071221,'Nouvelle prestation le 12/12/2007',2029,8698,20071212,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21643,20071221,'La prestation du 27/12/2007 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21644,20071221,'La prestation du 19/12/2007 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21645,20071221,'Nouvelle prestation le 19/12/2007',2029,8698,20071219,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21646,20071221,'La prestation du 03/01/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21647,20071221,'La prestation du 26/12/2007 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21648,20071221,'Nouvelle prestation le 26/12/2007',2029,8698,20071226,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21650,20071221,'La prestation du 28/12/2007 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21651,20071221,'La prestation du 04/01/2008 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21655,20071221,'La prestation du 31/12/2007 a été annulée',1886,7858,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21659,20071221,'La prestation du 25/12/2007 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21666,20071221,'La prestation du 27/12/2007 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21668,20071221,'La prestation du 03/01/2008 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21669,20071221,'La prestation du 25/12/2007 a été annulée',1365,4567,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21670,20071221,'Nouvelle prestation le 25/12/2007',1365,4567,20071225,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21671,20071221,'La prestation du 25/12/2007 a été annulée',1365,4567,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21672,20071221,'Nouvelle prestation le 24/12/2007',1365,4567,20071224,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21673,20071221,'La prestation du 21/12/2007 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21674,20071221,'La prestation du 26/11/2007 a été reportée',1936,8928,20071126,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21675,20071221,'La prestation du 25/12/2007 a été reportée',1553,6398,20071226,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21676,20071221,'La prestation du 01/01/2008 a été reportée',1553,6398,20080102,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21677,20071221,'La prestation du 25/12/2007 a été annulée',1654,6859,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21678,20071221,'La prestation du 01/01/2008 a été annulée',1654,6859,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21679,20071221,'La prestation du 25/12/2007 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21680,20071221,'La prestation du 01/01/2008 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21681,20071221,'La prestation du 25/12/2007 a été annulée',1074,3028,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21682,20071221,'La prestation du 01/01/2008 a été annulée',1074,3028,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21683,20071221,'La prestation du 27/12/2007 a été reportée',1004,5833,20071227,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21684,20071221,'La prestation du 03/01/2008 a été reportée',1004,5833,20080103,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21685,20071221,'La prestation du 28/12/2007 a été annulée',1340,4399,NULL,238,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21686,20071221,'Nouvelle prestation le 28/12/2007',1340,4399,20071228,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21687,20071221,'La prestation du 25/12/2007 a été reportée',1529,6227,20071228,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21688,20071221,'La prestation du 01/01/2008 a été annulée',2153,9536,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21689,20071221,'La prestation du 25/12/2007 a été annulée',2153,9536,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21690,20071221,'La prestation du 25/12/2007 a été reportée',1542,6360,20071226,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21691,20071221,'La prestation du 01/01/2008 a été annulée',1611,6703,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21692,20071221,'La prestation du 25/12/2007 a été reportée',1658,6871,20071224,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21693,20071221,'La prestation du 01/01/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21694,20071221,'La prestation du 28/12/2007 a été annulée',1842,7656,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21695,20071221,'La prestation du 25/12/2007 a été reportée',1599,6651,20071224,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21696,20071221,'La prestation du 01/01/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21697,20071221,'La prestation du 19/12/2007 a été reportée',1049,2537,20071219,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21698,20071221,'La prestation du 25/12/2007 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21699,20071221,'La prestation du 01/01/2008 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21700,20071221,'La prestation du 28/12/2007 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21701,20071221,'La prestation du 24/12/2007 a été reportée',1591,6640,20071227,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21702,20071221,'La prestation du 31/12/2007 a été reportée',1591,6640,20070103,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21703,20071221,'La prestation du 31/12/2007 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21704,20071221,'La prestation du 28/12/2007 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21705,20071221,'La prestation du 24/12/2007 a été reportée',2112,9204,20071226,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21706,20071221,'La prestation du 25/12/2007 a été reportée',1120,3040,20071226,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21707,20071221,'La prestation du 01/01/2008 a été reportée',1120,3040,20080102,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21708,20071221,'La prestation du 01/01/2008 a été annulée',1172,3321,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21709,20071221,'La prestation du 25/12/2007 a été annulée',1172,3321,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21710,20071221,'La prestation du 01/01/2008 a été annulée',1160,3268,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21711,20071221,'La prestation du 25/12/2007 a été reportée',1160,3268,20071224,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21712,20071221,'La prestation du 25/12/2007 a été reportée',1609,6700,20071224,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21713,20071221,'La prestation du 01/01/2008 a été reportée',1609,6700,20080102,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21714,20071221,'La prestation du 28/12/2007 a été annulée',1597,6649,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21715,20071221,'La prestation du 25/12/2007 a été reportée',1838,7635,20071224,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21716,20071221,'La prestation du 01/01/2008 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21717,20071221,'La prestation du 01/01/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21718,20071221,'La prestation du 25/12/2007 a été annulée',2028,8696,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21719,20071221,'La prestation du 25/12/2007 a été annulée',2068,8919,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21720,20071221,'La prestation du 25/12/2007 a été annulée',963,1990,NULL,178,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21721,20071221,'Nouvelle prestation le 24/12/2007',963,1990,20071224,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21722,20071221,'La prestation du 01/01/2008 a été annulée',963,1990,NULL,178,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21723,20071221,'La prestation du 01/01/2008 a été annulée',1778,7421,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21724,20071221,'La prestation du 25/12/2007 a été reportée',1778,7421,20071227,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21725,20071221,'La prestation du 01/01/2008 a été annulée',1365,4567,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21726,20071221,'La prestation du 01/01/2008 a été annulée',2028,8696,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21727,20071221,'La prestation du 01/01/2008 a été annulée',2068,8919,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21728,20071221,'La prestation du 25/12/2007 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21729,20071221,'La prestation ponctuelle du 31/12/2007 de 09h00 à 13h00 a été annulée',1658,NULL,NULL,321,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(21730,20071221,'La prestation du 01/01/2008 a été annulée',1529,6227,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21731,20071221,'La prestation du 01/01/2008 a été annulée',1542,6360,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21732,20071221,'La prestation du 25/12/2007 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21733,20071221,'La prestation du 24/12/2007 a été reportée',1671,6940,20071224,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21734,20071221,'Décaler l\'ocurrence du 24/12/2007 de la prestation',1671,6940,NULL,321,1,'Absence d\'un intervenant',1262,10,NULL,NULL,0),(21735,20071221,'La prestation du 28/12/2007 a été annulée',1707,7773,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21736,20071221,'La prestation du 24/12/2007 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21737,20071221,'Nouvelle prestation le 24/12/2007',1297,4126,20071224,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21739,20071221,'La prestation du 26/12/2007 a été reportée',2115,9211,20071224,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21740,20071221,'La prestation du 25/12/2007 a été annulée',1120,3040,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21741,20071221,'La prestation du 01/01/2008 a été annulée',1120,3040,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21742,20071221,'La prestation du 24/12/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21743,20071221,'Nouvelle prestation le 24/12/2007',841,2083,20071224,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21744,20071221,'La prestation du 27/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21745,20071221,'Nouvelle prestation le 27/12/2007',841,1539,20071227,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21746,20071221,'La prestation du 27/12/2007 a été reportée',1935,8203,20071228,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21747,20071221,'La prestation du 27/12/2007 a été annulée',2069,8921,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21748,20071221,'La prestation du 24/12/2007 a été annulée',1998,8503,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21749,20071221,'La prestation du 27/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21750,20071221,'Nouvelle prestation le 28/12/2007',841,1539,20071228,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21751,20071221,'La prestation du 27/12/2007 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21752,20071221,'Nouvelle prestation le 28/12/2007',1935,8203,20071228,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21754,20071221,'La prestation du 28/12/2007 a été annulée',741,1414,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21755,20071221,'Nouvelle prestation le 26/12/2007',741,1414,20071226,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21756,20071221,'La prestation du 27/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21757,20071221,'La prestation du 27/12/2007 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21758,20071221,'Nouvelle prestation le 28/12/2007',841,1539,20071228,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21759,20071221,'La prestation du 24/12/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21786,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21787,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21788,20071224,'La prestation du 24/12/2007 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21789,20071224,'La prestation du 26/12/2007 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21792,20071224,'La prestation du 26/12/2007 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21793,20071224,'La prestation du 26/12/2007 a été annulée',2083,9026,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21794,20071224,'La prestation du 02/01/2008 a été annulée',2083,9026,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21795,20071224,'La prestation du 27/12/2007 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21797,20071224,'La prestation du 27/12/2007 a été annulée',1033,2504,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21800,20071224,'La prestation du 28/12/2007 a été annulée',1936,8207,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21801,20071224,'La prestation du 04/01/2008 a été annulée',1936,8207,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21802,20071224,'La prestation du 27/12/2007 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21803,20071224,'La prestation du 03/01/2008 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21804,20071224,'La prestation du 03/01/2008 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21806,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21807,20071224,'La prestation du 31/12/2007 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21808,20071224,'Nouvelle prestation le 03/01/2008',1885,7856,20080103,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21812,20071224,'La prestation du 31/12/2007 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21817,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21824,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21825,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21827,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21831,20071224,'Décaler l\'ocurrence du 26/12/2007 de la prestation',1267,3915,NULL,273,1,'Absence d\'un intervenant',1265,10,NULL,NULL,0),(21832,20071224,'La prestation du 26/12/2007 a été annulée',1267,3915,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21835,20071224,'La prestation ponctuelle du 31/12/2007 de 09h00 à 12h00 a été annulée',963,NULL,NULL,359,1,'Annulation d\'un presatation ponctuelle',NULL,10,NULL,NULL,NULL),(21838,20071224,'Décaler l\'ocurrence du 28/12/2007 de la prestation',1394,4655,NULL,298,1,'Absence d\'un intervenant',1271,10,NULL,NULL,0),(21839,20071224,'La prestation du 26/12/2007 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21840,20071224,'Nouvelle prestation le 26/12/2007',1076,2870,20071226,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21841,20071224,'La prestation du 25/12/2007 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21842,20071224,'Nouvelle prestation le 26/12/2007',1609,6700,20071226,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21843,20071224,'La prestation du 28/12/2007 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21844,20071224,'Nouvelle prestation le 27/12/2007',1706,7083,20071227,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21845,20071224,'La prestation du 28/12/2007 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21846,20071224,'Nouvelle prestation le 28/12/2007',1394,4655,20071228,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21847,20071224,'La prestation du 28/12/2007 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21848,20071224,'Nouvelle prestation le 28/12/2007',1121,3044,20071228,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21849,20071224,'Décaler l\'ocurrence du 04/01/2008 de la prestation',1278,3982,NULL,112,1,'Absence d\'un intervenant',1274,10,NULL,NULL,0),(21852,20071224,'Intervenant(e) concerné(e) : BRISOUX MARIE CHRISTINE',NULL,NULL,20071203,472,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(21859,20071226,'La prestation du 24/12/2007 a été reportée',2112,9204,20071228,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21860,20071226,'La prestation du 26/12/2007 a été reportée',1704,7081,20071227,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21861,20071226,'La prestation du 26/12/2007 a été reportée',1992,8479,20071226,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21867,20071226,'La prestation du 31/12/2007 a été annulée',2032,8704,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21870,20071226,'La prestation du 31/12/2007 a été annulée',2109,9177,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21872,20071226,'La prestation du 25/12/2007 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21885,20071226,'La prestation du 27/12/2007 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21886,20071226,'La prestation du 27/12/2007 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21887,20071226,'Nouvelle prestation le 26/12/2007',1126,3072,20071226,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21888,20071226,'La prestation du 31/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21889,20071226,'Nouvelle prestation le 31/12/2007',292,200,20071231,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21890,20071226,'La prestation du 18/12/2007 a été reportée',1768,7376,20071217,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21891,20071226,'La prestation du 18/12/2007 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21892,20071226,'La prestation du 19/12/2007 a été reportée',786,8626,20071220,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21893,20071226,'La prestation du 18/12/2007 a été reportée',1768,7376,20071217,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21894,20071226,'La prestation du 19/12/2007 a été reportée',786,8626,20071220,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(21907,20071227,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071206,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21911,20071227,'La prestation du 02/01/2008 a été annulée',1537,6606,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21912,20071227,'La prestation du 02/01/2008 a été annulée',1537,6607,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21913,20071227,'La prestation du 27/12/2007 a été annulée',1988,8455,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21914,20071227,'La prestation du 03/01/2008 a été annulée',1988,8455,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21915,20071227,'La prestation du 27/12/2007 a été annulée',1679,6968,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21916,20071227,'La prestation du 27/12/2007 a été annulée',953,2105,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21917,20071227,'La prestation du 28/12/2007 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21918,20071227,'La prestation du 27/12/2007 a été annulée',795,1361,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21920,20071227,'La prestation du 28/12/2007 a été annulée',2146,9456,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21921,20071227,'La prestation du 21/12/2007 a été reportée',978,2107,20071221,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21922,20071227,'La prestation du 04/01/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21923,20071227,'La prestation du 11/01/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21925,20071227,'La prestation du 27/12/2007 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21926,20071227,'La prestation du 28/12/2007 a été annulée',1456,5230,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21927,20071227,'La prestation du 28/12/2007 a été annulée',1871,7790,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21933,20071227,'La prestation du 25/12/2007 a été reportée',1592,6642,20071227,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21934,20071227,'La prestation du 01/01/2008 a été reportée',1592,6642,20080103,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21935,20071227,'La prestation du 03/01/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21936,20071227,'Nouvelle prestation le 03/01/2008',1573,6536,20080103,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21937,20071227,'La prestation du 31/12/2007 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21945,20071227,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071206,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21946,20071227,'La prestation du 31/12/2007 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(21947,20071227,'La prestation du 24/12/2007 a été reportée',843,1548,20071226,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21948,20071227,'La prestation du 25/12/2007 a été reportée',2014,8572,20071227,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21950,20071227,'La prestation du 24/12/2007 a été annulée',1396,4669,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21951,20071227,'Nouvelle prestation le 24/12/2007',1396,4669,20071224,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21952,20071227,'La prestation du 27/12/2007 a été annulée',1396,4671,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21953,20071227,'Nouvelle prestation le 27/12/2007',1396,4671,20071227,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21954,20071227,'La prestation du 27/12/2007 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21955,20071227,'Nouvelle prestation le 27/12/2007',708,943,20071227,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21956,20071227,'La prestation du 01/01/2008 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21961,20071227,'La prestation du 25/12/2007 a été annulée',1960,8354,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21962,20071227,'Nouvelle prestation le 31/12/2007',1960,8354,20071231,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(21966,20071227,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071206,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(21967,20071227,'La prestation du 27/12/2007 a été reportée',2071,8923,20071228,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22056,20071228,'La prestation du 01/01/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22060,20071228,'La prestation du 27/12/2007 a été annulée',1357,4528,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22061,20071228,'La prestation du 28/12/2007 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22062,20071228,'La prestation du 28/12/2007 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22063,20071228,'La prestation du 31/12/2007 a été annulée',1723,7130,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22078,20071228,'La prestation du 28/12/2007 a été reportée',2113,9208,20071228,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22088,20071229,'La prestation du 02/01/2008 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22089,20071229,'Nouvelle prestation le 02/01/2008',897,6269,20080102,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22090,20071229,'La prestation du 03/01/2008 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22091,20071229,'La prestation du 01/01/2008 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22092,20071229,'La prestation du 31/12/2007 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22093,20071229,'Nouvelle prestation le 31/12/2007',292,200,20071231,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26860,20080225,'Nouvelle prestation le 28/02/2008',1553,6399,20080228,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26859,20080225,'La prestation du 29/02/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22125,20071231,'Intervenant(e) concerné(e) : VILLENEUVE MURIELLE',NULL,NULL,20071210,513,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22158,20071231,'La prestation du 25/12/2007 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22159,20071231,'La prestation du 25/12/2007 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22163,20071231,'Intervenant(e) concerné(e) : VILLENEUVE MURIELLE',NULL,NULL,20071210,513,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22164,20071231,'La prestation du 04/01/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22168,20071231,'La prestation du 27/12/2007 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22169,20071231,'La prestation du 03/01/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22170,20071231,'La prestation du 03/01/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22192,20071231,'La prestation du 27/12/2007 a été reportée',953,2105,20071231,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22193,20071231,'La prestation du 04/01/2008 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22211,20071231,'Intervenant(e) concerné(e) : VILLENEUVE MURIELLE',NULL,NULL,20071210,513,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22219,20071231,'La prestation du 25/12/2007 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22220,20071231,'Nouvelle prestation le 26/12/2007',901,1786,20071226,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22221,20071231,'La prestation du 07/12/2007 a été reportée',1762,7355,20071207,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22222,20071231,'La prestation du 31/12/2007 a été annulée',904,6698,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22223,20071231,'La prestation du 03/01/2008 a été reportée',904,6697,20080103,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22224,20071231,'La prestation du 17/12/2007 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22225,20071231,'Nouvelle prestation le 17/12/2007',880,1779,20071217,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22252,20071231,'La prestation du 25/12/2007 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22254,20071231,'Intervenant(e) concerné(e) : VILLENEUVE MURIELLE',NULL,NULL,20071210,513,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26863,20080225,'La prestation du 28/02/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22265,20071231,'Intervenant(e) concerné(e) : VILLENEUVE MURIELLE',NULL,NULL,20071210,513,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22266,20080101,'La prestation du 31/01/2008 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22267,20080101,'La prestation du 01/01/2008 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22268,20080101,'La prestation du 02/01/2008 a été reportée',786,8626,20080103,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22269,20080101,'La prestation du 09/01/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22270,20080101,'La prestation du 16/01/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22271,20080101,'La prestation du 23/01/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22272,20080101,'La prestation du 30/01/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22273,20080101,'La prestation du 27/12/2007 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22285,20080101,'La prestation du 26/12/2007 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22286,20080101,'La prestation du 26/12/2007 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22287,20080101,'La prestation du 02/01/2008 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22288,20080101,'Nouvelle prestation le 02/01/2008',2029,8698,20080102,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22289,20080101,'La prestation du 09/01/2008 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22290,20080101,'Nouvelle prestation le 09/01/2008',2029,8698,20080109,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22291,20080101,'La prestation du 31/12/2007 a été annulée',1671,6940,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22292,20080101,'La prestation du 31/12/2007 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22293,20080101,'La prestation du 01/01/2008 a été annulée',1160,3268,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22294,20080102,'Décaler l\'ocurrence du 02/01/2008 de la prestation',1566,6456,NULL,368,1,'Absence d\'un intervenant',1313,11,NULL,NULL,0),(22295,20080102,'La prestation du 31/12/2007 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22298,20080102,'La prestation du 02/01/2008 a été reportée',1992,8479,20080104,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22299,20080102,'La prestation du 02/01/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22301,20080102,'La prestation ponctuelle du 03/01/2008 de 09h15 à 12h15 a été annulée',1591,NULL,NULL,307,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(22328,20080102,'La prestation du 01/01/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22331,20080102,'La prestation du 01/01/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22332,20080102,'Décaler la prestation ponctuelle du 02/01/2008',1609,9552,NULL,298,1,'Absence d\'un intervenant',1314,10,NULL,NULL,0),(22337,20080102,'La prestation du 01/01/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22338,20080102,'Décaler l\'ocurrence du 02/01/2008 de la prestation',1725,7136,NULL,160,1,'Absence d\'un intervenant',1317,10,NULL,NULL,0),(22339,20080102,'Décaler la prestation ponctuelle du 02/01/2008',1553,9530,NULL,160,1,'Absence d\'un intervenant',1317,10,NULL,NULL,0),(22371,20080102,'La prestation du 14/12/2007 a été reportée',978,2107,20071214,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22372,20080102,'La prestation du 21/12/2007 a été reportée',978,2107,20071221,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22373,20080102,'La prestation du 14/12/2007 a été annulée',1247,8305,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22374,20080102,'Nouvelle prestation le 14/12/2007',1247,8305,20071214,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22376,20080102,'La prestation du 04/01/2008 a été reportée',1842,7656,20080103,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22377,20080102,'La prestation du 03/01/2008 a été annulée',2114,9210,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22383,20080102,'La prestation du 04/01/2008 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22384,20080102,'La prestation du 03/01/2008 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22385,20080102,'Nouvelle prestation le 03/01/2008',287,595,20080103,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22404,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22405,20080103,'La prestation du 03/01/2008 a été annulée',2028,8697,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22411,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22412,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22413,20080103,'La prestation du 03/01/2008 a été annulée',809,1957,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22414,20080103,'La prestation du 03/01/2008 a été annulée',1775,7408,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22416,20080103,'La prestation du 03/01/2008 a été annulée',2068,8920,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22417,20080103,'La prestation du 04/01/2008 a été annulée',1924,8124,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22441,20080103,'La prestation du 01/01/2008 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22442,20080103,'Nouvelle prestation le 04/01/2008',901,1786,20080104,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22443,20080103,'La prestation du 04/01/2008 a été reportée',671,5226,20080104,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22445,20080103,'La prestation du 07/01/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22446,20080103,'Nouvelle prestation le 07/01/2008',706,939,20080107,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22447,20080103,'La prestation du 21/01/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22448,20080103,'Nouvelle prestation le 21/01/2008',706,939,20080121,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22461,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22463,20080103,'La prestation du 02/01/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22464,20080103,'La prestation du 02/01/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22466,20080103,'La prestation du 09/01/2008 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22467,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22472,20080103,'La prestation du 03/01/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22473,20080103,'La prestation du 03/01/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22474,20080103,'La prestation du 03/01/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22477,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22478,20080103,'La prestation du 03/01/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22479,20080103,'Nouvelle prestation le 04/01/2008',1573,6536,20080104,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22485,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22505,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22513,20080103,'La prestation du 03/01/2008 a été reportée',2071,8923,20080104,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22514,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22515,20080103,'La prestation du 04/01/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22517,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22518,20080103,'La prestation du 14/01/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22519,20080103,'La prestation du 28/01/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22521,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22528,20080103,'La prestation du 02/01/2008 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22529,20080103,'Nouvelle prestation le 04/01/2008',1049,2537,20080104,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22530,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22531,20080103,'La prestation du 04/01/2008 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22532,20080103,'Intervenant(e) concerné(e) : DE SOUSA ',NULL,NULL,20071213,507,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(22533,20080104,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071214,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(22534,20080104,'La prestation du 04/01/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22535,20080104,'La prestation du 04/01/2008 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22536,20080104,'La prestation du 04/01/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22550,20080104,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071214,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(22554,20080104,'La prestation du 03/01/2008 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22605,20080104,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071214,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(22606,20080104,'La prestation du 03/01/2008 a été reportée',904,6697,20080103,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22641,20080104,'Intervenant(e) concerné(e) : CAPLET CORINNE',NULL,NULL,20071214,438,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(22650,20080105,'La prestation du 07/01/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22651,20080105,'La prestation du 10/01/2008 a été annulée',1269,4418,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22652,20080105,'La prestation du 07/01/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22653,20080105,'La prestation du 08/01/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22654,20080105,'La prestation du 11/01/2008 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22655,20080105,'La prestation du 15/01/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22656,20080106,'La prestation du 09/01/2008 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22668,20080107,'La prestation du 07/01/2008 a été annulée',2032,8704,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22681,20080107,'La prestation du 07/01/2008 a été annulée',2109,9177,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22685,20080107,'La prestation du 03/01/2008 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22686,20080107,'Nouvelle prestation le 07/01/2008',673,9028,20080107,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22689,20080107,'La prestation du 07/01/2008 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22692,20080107,'La prestation du 07/01/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22696,20080107,'La prestation du 10/01/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22697,20080107,'La prestation du 24/01/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22698,20080107,'La prestation du 08/01/2008 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22701,20080107,'Décaler l\'ocurrence du 09/01/2008 de la prestation',1704,7081,NULL,282,1,'Absence d\'un intervenant',1347,10,NULL,NULL,0),(22702,20080107,'Décaler l\'ocurrence du 09/01/2008 de la prestation',1992,8479,NULL,282,1,'Absence d\'un intervenant',1347,10,NULL,NULL,0),(22710,20080107,'La prestation du 07/01/2008 a été annulée',1623,6749,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22711,20080107,'La prestation du 07/01/2008 a été reportée',1623,6749,20080109,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22712,20080107,'La prestation du 07/01/2008 a été annulée',1775,7407,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22713,20080107,'La prestation du 07/01/2008 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22719,20080107,'La prestation du 07/01/2008 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22720,20080107,'Nouvelle prestation le 07/01/2008',1397,6520,20080107,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22721,20080107,'La prestation du 07/01/2008 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22722,20080107,'Nouvelle prestation le 07/01/2008',1397,6520,20080107,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22759,20080107,'La prestation du 25/12/2007 a été annulée',2070,8922,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22760,20080107,'La prestation du 01/01/2008 a été annulée',2070,8922,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22763,20080107,'La prestation du 15/01/2008 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22764,20080107,'La prestation du 22/01/2008 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22765,20080107,'La prestation du 29/01/2008 a été annulée',680,6744,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22766,20080107,'La prestation du 10/01/2008 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22767,20080107,'La prestation du 17/01/2008 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22768,20080107,'La prestation du 24/01/2008 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22769,20080107,'La prestation du 31/01/2008 a été annulée',680,6745,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22770,20080107,'La prestation du 08/01/2008 a été reportée',680,6744,20080107,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22774,20080107,'La prestation du 07/01/2008 a été annulée',2132,9300,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22776,20080107,'La prestation du 07/01/2008 a été annulée',1723,7130,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22777,20080107,'La prestation du 07/01/2008 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22778,20080107,'La prestation du 08/01/2008 a été annulée',2070,8922,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22779,20080107,'La prestation du 15/01/2008 a été annulée',2070,8922,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22780,20080107,'La prestation du 07/01/2008 a été reportée',2113,9207,20080108,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22783,20080107,'La prestation du 07/01/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22784,20080107,'Nouvelle prestation le 07/01/2008',1903,7950,20080107,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22793,20080108,'La prestation du 14/01/2008 a été annulée',2196,9871,NULL,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22794,20080108,'La prestation du 21/01/2008 a été annulée',2196,9871,NULL,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22795,20080108,'La prestation du 28/01/2008 a été annulée',2196,9871,NULL,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(22796,20080108,'La prestation du 08/01/2008 a été annulée',1611,6703,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22797,20080108,'La prestation du 08/01/2008 a été annulée',1778,7421,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22798,20080108,'La prestation ponctuelle du 21/01/2008 de 13h00 à 15h00 a été annulée',670,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(22799,20080108,'La prestation ponctuelle du 28/01/2008 de 13h00 à 15h00 a été annulée',670,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(22810,20080108,'La prestation du 15/01/2008 a été reportée',1509,5830,20080116,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22818,20080108,'La prestation du 10/01/2008 a été reportée',795,1361,20080111,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22824,20080108,'La prestation du 08/01/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22825,20080108,'La prestation du 08/01/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22826,20080108,'La prestation du 09/01/2008 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22827,20080108,'La prestation du 08/01/2008 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22828,20080108,'La prestation du 08/01/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22832,20080108,'Décaler l\'ocurrence du 09/01/2008 de la prestation',1838,7636,NULL,410,1,'Absence d\'un intervenant',1353,10,NULL,NULL,0),(22833,20080108,'Décaler l\'ocurrence du 09/01/2008 de la prestation',1922,8110,NULL,410,1,'Absence d\'un intervenant',1353,10,NULL,NULL,0),(22834,20080108,'La prestation du 09/01/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22835,20080108,'La prestation du 09/01/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22837,20080108,'La prestation du 09/01/2008 a été annulée',2109,9178,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22858,20080108,'La prestation du 08/01/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22859,20080108,'La prestation du 21/01/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22865,20080108,'La prestation du 28/11/2007 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25642,20080213,'Décaler la prestation ponctuelle du 11/01/2008',803,10000,NULL,198,1,'Absence d\'un intervenant',1538,10,NULL,NULL,0),(22918,20080109,'La prestation du 29/11/2007 a été annulée',1060,2653,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22919,20080109,'Nouvelle prestation le 29/11/2007',1060,2653,20071129,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22925,20080109,'La prestation du 09/01/2008 a été annulée',1992,8479,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22926,20080109,'La prestation du 11/01/2008 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22927,20080109,'La prestation du 11/01/2008 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22928,20080109,'La prestation du 10/01/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22929,20080109,'La prestation du 10/01/2008 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22936,20080109,'La prestation du 09/01/2008 a été annulée',1704,7081,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22959,20080110,'La prestation du 10/01/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(22964,20080110,'La prestation du 10/01/2008 a été reportée',2071,8923,20080111,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22983,20080110,'La prestation du 09/01/2008 a été reportée',1704,7081,20080115,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22994,20080110,'La prestation du 10/01/2008 a été annulée',809,1957,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(22995,20080110,'Nouvelle prestation le 10/01/2008',809,1957,20080110,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23013,20080111,'La prestation du 11/01/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23014,20080111,'La prestation du 11/01/2008 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23015,20080111,'La prestation du 11/01/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23017,20080111,'La prestation du 11/01/2008 a été annulée',2212,9992,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23022,20080111,'La prestation du 11/01/2008 a été reportée',803,1973,20080111,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23023,20080111,'La prestation du 11/01/2008 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23024,20080111,'Nouvelle prestation le 11/01/2008',803,1973,20080111,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23026,20080111,'La prestation du 11/01/2008 a été annulée',1707,7773,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23028,20080111,'Décaler l\'ocurrence du 11/01/2008 de la prestation',1936,8207,NULL,456,1,'Absence d\'un intervenant',1363,10,NULL,NULL,0),(23029,20080111,'La prestation du 11/01/2008 a été reportée',2165,9996,20080111,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23031,20080111,'La prestation du 09/01/2008 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23032,20080111,'Nouvelle prestation le 09/01/2008',1170,3319,20080109,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23034,20080111,'La prestation du 10/01/2008 a été annulée',1775,7408,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23035,20080111,'Nouvelle prestation le 10/01/2008',1775,7408,20080110,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23037,20080111,'La prestation du 17/01/2008 a été annulée',1756,7332,NULL,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23042,20080111,'La prestation du 11/01/2008 a été reportée',1038,2509,20080116,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23043,20080111,'La prestation du 11/01/2008 a été reportée',1038,2509,20080115,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23044,20080111,'La prestation du 31/01/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23045,20080111,'La prestation du 14/02/2008 a été annulée',2017,8585,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23046,20080111,'La prestation du 28/02/2008 a été annulée',2017,8585,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23047,20080111,'La prestation du 08/02/2008 a été annulée',2191,9855,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23087,20080113,'La prestation du 14/01/2008 a été annulée',2201,9911,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23088,20080114,'Décaler l\'ocurrence du 15/01/2008 de la prestation',2018,8598,NULL,154,1,'Absence d\'un intervenant',1370,11,NULL,NULL,0),(23089,20080114,'La prestation du 14/01/2008 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23090,20080114,'Nouvelle prestation le 14/01/2008',292,200,20080114,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23091,20080114,'La prestation du 17/01/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23092,20080114,'Nouvelle prestation le 16/01/2008',1945,8274,20080116,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23093,20080114,'La prestation du 15/01/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23094,20080114,'Nouvelle prestation le 16/01/2008',2018,8598,20080116,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23095,20080114,'La prestation du 14/01/2008 a été annulée',1977,8429,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23096,20080114,'La prestation du 11/01/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23097,20080114,'La prestation du 14/01/2008 a été annulée',2031,8702,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23110,20080114,'La prestation du 14/01/2008 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23111,20080114,'La prestation du 17/01/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23112,20080114,'La prestation du 14/01/2008 a été annulée',635,601,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23124,20080114,'La prestation du 15/01/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23125,20080114,'Nouvelle prestation le 15/01/2008',987,2196,20080115,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23126,20080114,'La prestation du 18/01/2008 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23127,20080114,'Nouvelle prestation le 18/01/2008',987,2197,20080118,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23128,20080114,'La prestation du 22/01/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23129,20080114,'Nouvelle prestation le 22/01/2008',987,2196,20080122,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23130,20080114,'La prestation du 29/01/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23131,20080114,'Nouvelle prestation le 29/01/2008',987,2196,20080129,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23132,20080114,'La prestation du 25/01/2008 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23133,20080114,'Nouvelle prestation le 25/01/2008',987,2197,20080125,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23134,20080114,'La prestation du 14/01/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23139,20080114,'La prestation du 14/01/2008 a été annulée',2132,9300,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23154,20080114,'La prestation du 15/01/2008 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23155,20080114,'Nouvelle prestation le 15/01/2008',647,609,20080115,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23190,20080114,'La prestation du 15/01/2008 a été annulée',2184,9809,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23191,20080114,'La prestation du 17/01/2008 a été annulée',2069,8921,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23192,20080114,'La prestation du 17/01/2008 a été annulée',1888,7862,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23202,20080114,'La prestation du 15/01/2008 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23209,20080115,'La prestation du 15/01/2008 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23210,20080115,'La prestation du 15/01/2008 a été annulée',1528,6225,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23220,20080115,'La prestation du 17/01/2008 a été annulée',1952,8293,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23241,20080115,'La prestation du 07/11/2007 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23242,20080115,'La prestation du 07/11/2007 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23243,20080115,'La prestation du 05/11/2007 a été reportée',1924,8122,20071105,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23244,20080115,'La prestation du 02/11/2007 a été reportée',1924,8124,20071102,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23245,20080115,'La prestation du 09/11/2007 a été reportée',1924,8124,20071109,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23246,20080115,'La prestation du 16/11/2007 a été reportée',1924,8124,20071116,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23247,20080115,'La prestation du 23/11/2007 a été reportée',1924,8124,20071123,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23248,20080115,'La prestation du 30/11/2007 a été reportée',1924,8124,20071130,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23249,20080115,'La prestation du 02/01/2008 a été annulée',1924,8123,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23250,20080116,'La prestation du 07/11/2007 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23251,20080116,'Nouvelle prestation le 07/11/2007',1359,4534,20071107,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23252,20080116,'La prestation du 16/01/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23253,20080116,'La prestation du 16/01/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23265,20080116,'La prestation du 24/01/2008 a été annulée',1147,3199,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23269,20080116,'La prestation du 23/01/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23270,20080116,'La prestation du 30/01/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23272,20080116,'La prestation du 16/01/2008 a été annulée',2115,9211,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23279,20080116,'La prestation du 16/01/2008 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23280,20080116,'La prestation du 16/01/2008 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23283,20080116,'La prestation du 17/01/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23284,20080116,'Nouvelle prestation le 18/01/2008',927,3005,20080118,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23285,20080116,'La prestation du 16/01/2008 a été reportée',2115,9211,20080117,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26128,20080215,'Décaler l\'ocurrence du 19/02/2008 de la prestation',1951,8291,NULL,298,1,'Absence d\'un intervenant',1561,10,NULL,NULL,0),(26127,20080215,'Décaler l\'ocurrence du 19/02/2008 de la prestation',1609,6700,NULL,298,1,'Absence d\'un intervenant',1561,10,NULL,NULL,0),(23294,20080116,'La prestation du 18/01/2008 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23295,20080116,'La prestation du 18/01/2008 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23296,20080116,'Nouvelle prestation le 17/01/2008',803,1973,20080117,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23297,20080116,'La prestation du 17/01/2008 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23314,20080117,'La prestation du 07/02/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23315,20080117,'La prestation du 21/02/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23325,20080117,'La prestation du 18/01/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23331,20080117,'La prestation du 25/01/2008 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23332,20080117,'La prestation du 22/01/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23335,20080117,'La prestation du 22/01/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23338,20080117,'La prestation du 23/01/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23339,20080117,'La prestation du 23/01/2008 a été annulée',2115,9211,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23341,20080117,'La prestation du 17/01/2008 a été annulée',809,1957,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23342,20080117,'La prestation du 17/01/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23362,20080117,'La prestation du 21/01/2008 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23363,20080117,'Nouvelle prestation le 22/01/2008',1397,6520,20080122,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23368,20080117,'La prestation du 16/01/2008 a été annulée',1601,6654,NULL,381,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23374,20080118,'La prestation du 18/01/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23375,20080118,'La prestation du 25/01/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23376,20080118,'La prestation du 01/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23377,20080118,'Nouvelle prestation le 04/02/2008',643,590,20080204,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23378,20080118,'La prestation du 08/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23379,20080118,'La prestation du 15/01/2008 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23380,20080118,'La prestation du 08/01/2008 a été annulée',1054,2569,NULL,209,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23381,20080118,'Nouvelle prestation le 08/01/2008',1054,2569,20080108,383,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23384,20080118,'La prestation du 18/01/2008 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23385,20080118,'Nouvelle prestation le 21/01/2008',296,583,20080121,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23386,20080118,'La prestation du 06/02/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23387,20080118,'La prestation du 13/02/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23388,20080118,'La prestation du 20/02/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23389,20080118,'La prestation du 27/02/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23390,20080118,'La prestation du 04/02/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23391,20080118,'Nouvelle prestation le 04/02/2008',863,1604,20080204,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23399,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23400,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23401,20080118,'La prestation du 18/01/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23403,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23404,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23405,20080118,'La prestation du 08/02/2008 a été annulée',1091,2867,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23409,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23410,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23411,20080118,'La prestation du 17/01/2008 a été annulée',2028,8697,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23412,20080118,'La prestation du 17/01/2008 a été annulée',2068,8920,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23414,20080118,'Décaler l\'ocurrence du 18/01/2008 de la prestation',1708,7085,NULL,410,1,'Absence d\'un intervenant',1394,10,NULL,NULL,0),(23415,20080118,'Décaler l\'ocurrence du 18/01/2008 de la prestation',1754,7326,NULL,410,1,'Absence d\'un intervenant',1394,10,NULL,NULL,0),(23416,20080118,'La prestation du 18/01/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23417,20080118,'Décaler l\'ocurrence du 18/01/2008 de la prestation',2215,10006,NULL,536,1,'Absence d\'un intervenant',1396,10,NULL,NULL,0),(23419,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23420,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23424,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23425,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23426,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23427,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23436,20080118,'La prestation du 22/01/2008 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23442,20080118,'Intervenant(e) concerné(e) : BADALATI SONIA 43',NULL,NULL,20071228,536,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23443,20080118,'Intervenant(e) concerné(e) : BATHELEMY KATIA 42',NULL,NULL,20071228,537,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23444,20080118,'La prestation du 18/01/2008 a été reportée',2215,10006,20080118,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23477,20080120,'La prestation du 17/01/2008 a été reportée',2028,8697,20080118,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23478,20080120,'La prestation du 16/01/2008 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23479,20080120,'Nouvelle prestation le 16/01/2008',2029,8698,20080116,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23480,20080120,'La prestation du 11/01/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23481,20080120,'La prestation du 18/01/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23482,20080120,'La prestation du 18/01/2008 a été annulée',2219,10076,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23483,20080120,'La prestation du 25/01/2008 a été annulée',2219,10076,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23484,20080120,'La prestation du 17/01/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23485,20080121,'La prestation du 21/01/2008 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23486,20080121,'La prestation du 21/01/2008 a été reportée',2113,9207,20080122,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23488,20080121,'La prestation du 21/01/2008 a été reportée',904,6698,20080122,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23489,20080121,'La prestation du 13/03/2008 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23491,20080121,'La prestation du 21/01/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23492,20080121,'La prestation du 25/12/2007 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23493,20080121,'La prestation du 28/12/2007 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23494,20080121,'La prestation du 01/01/2008 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23529,20080121,'La prestation du 21/01/2008 a été reportée',2112,9204,20080122,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23530,20080121,'La prestation du 21/01/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23531,20080121,'La prestation du 21/01/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23557,20080121,'La prestation du 18/01/2008 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23558,20080121,'Nouvelle prestation le 18/01/2008',1351,4498,20080118,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23559,20080121,'La prestation du 25/01/2008 a été annulée',1351,4498,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23560,20080121,'Nouvelle prestation le 25/01/2008',1351,4498,20080125,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23576,20080121,'La prestation du 21/01/2008 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23577,20080121,'Nouvelle prestation le 23/01/2008',1573,6535,20080123,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23578,20080121,'La prestation du 24/01/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23579,20080121,'Nouvelle prestation le 25/01/2008',1573,6536,20080125,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23624,20080121,'La prestation du 22/01/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23625,20080121,'La prestation du 21/01/2008 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23626,20080121,'Nouvelle prestation le 22/01/2008',1591,6640,20080122,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23631,20080121,'La prestation du 22/01/2008 a été annulée',1160,3268,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23632,20080121,'La prestation du 22/01/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23633,20080121,'La prestation du 25/01/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23634,20080121,'La prestation du 22/01/2008 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23635,20080121,'La prestation du 24/01/2008 a été annulée',1058,2650,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23636,20080121,'Décaler l\'ocurrence du 24/01/2008 de la prestation',812,1415,NULL,112,1,'Absence d\'un intervenant',1409,10,NULL,NULL,0),(23637,20080121,'Décaler l\'ocurrence du 25/01/2008 de la prestation',1278,3982,NULL,112,1,'Absence d\'un intervenant',1409,10,NULL,NULL,0),(23638,20080121,'La prestation du 22/01/2008 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23639,20080121,'La prestation du 29/01/2008 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23640,20080121,'La prestation du 23/01/2008 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23653,20080122,'La prestation du 01/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23654,20080122,'Nouvelle prestation le 04/02/2008',643,590,20080204,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23655,20080122,'La prestation du 25/01/2008 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23656,20080122,'Nouvelle prestation le 28/01/2008',296,583,20080128,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23657,20080122,'Décaler l\'ocurrence du 04/02/2008 de la prestation',280,587,NULL,37,1,'Absence d\'un intervenant',1411,11,NULL,NULL,0),(23658,20080122,'Décaler l\'ocurrence du 07/02/2008 de la prestation',280,588,NULL,37,1,'Absence d\'un intervenant',1411,11,NULL,NULL,0),(23659,20080122,'Décaler l\'ocurrence du 05/02/2008 de la prestation',681,743,NULL,37,1,'Absence d\'un intervenant',1411,11,NULL,NULL,0),(23660,20080122,'Décaler l\'ocurrence du 05/02/2008 de la prestation',276,1204,NULL,37,1,'Absence d\'un intervenant',1411,11,NULL,NULL,0),(23661,20080122,'Décaler l\'ocurrence du 08/02/2008 de la prestation',276,1300,NULL,37,1,'Absence d\'un intervenant',1411,11,NULL,NULL,0),(23663,20080122,'La prestation du 22/01/2008 a été annulée',963,1990,NULL,178,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23664,20080122,'La prestation du 21/01/2008 a été annulée',2113,9207,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23665,20080122,'La prestation du 21/01/2008 a été reportée',2112,9204,20080125,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23667,20080122,'La prestation du 23/01/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23668,20080122,'La prestation du 03/12/2007 a été reportée',1886,7858,20071203,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23669,20080122,'La prestation du 24/01/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23670,20080122,'La prestation du 24/01/2008 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23671,20080122,'La prestation du 25/01/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23686,20080122,'La prestation du 21/01/2008 a été reportée',2259,10317,20080122,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23690,20080122,'La prestation du 24/12/2007 a été annulée',1959,8347,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23691,20080122,'La prestation du 21/01/2008 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23692,20080122,'La prestation du 22/01/2008 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23693,20080122,'La prestation du 04/01/2008 a été annulée',792,1357,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23698,20080122,'La prestation du 22/01/2008 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23713,20080122,'La prestation du 15/01/2008 a été annulée',1710,7088,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23715,20080122,'La prestation du 21/01/2008 a été reportée',2259,10317,20080124,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23717,20080122,'La prestation du 24/01/2008 a été reportée',2260,10320,20080124,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23728,20080122,'La prestation du 01/01/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23737,20080123,'La prestation du 25/01/2008 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23738,20080123,'La prestation du 24/01/2008 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23739,20080123,'La prestation du 25/01/2008 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23740,20080123,'La prestation du 18/01/2008 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23741,20080123,'La prestation du 18/01/2008 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23742,20080123,'La prestation du 25/01/2008 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23743,20080123,'La prestation du 31/12/2007 a été annulée',1122,3046,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23744,20080123,'La prestation du 31/01/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23745,20080123,'La prestation du 14/02/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23746,20080123,'La prestation du 28/02/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23756,20080123,'La prestation du 04/02/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23757,20080123,'La prestation du 18/02/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23758,20080123,'La prestation du 30/01/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23767,20080123,'La prestation du 31/01/2008 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23770,20080123,'La prestation du 21/01/2008 a été annulée',2112,9204,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23772,20080123,'La prestation du 28/01/2008 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23773,20080123,'Nouvelle prestation le 29/01/2008',1297,4126,20080129,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23774,20080123,'Décaler l\'ocurrence du 28/01/2008 de la prestation',2000,8527,NULL,491,1,'Absence d\'un intervenant',1417,10,NULL,NULL,0),(23780,20080123,'La prestation du 24/01/2008 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23781,20080123,'La prestation du 01/01/2008 a été annulée',1264,3908,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23783,20080123,'La prestation du 23/01/2008 a été annulée',1170,3319,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23784,20080123,'La prestation du 23/01/2008 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23785,20080123,'La prestation du 17/01/2008 a été annulée',951,1877,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23786,20080123,'La prestation du 29/01/2008 a été reportée',951,9802,20080129,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23787,20080123,'La prestation du 31/01/2008 a été annulée',951,1877,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23789,20080123,'La prestation du 06/02/2008 a été annulée',2272,10350,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23790,20080123,'La prestation du 20/02/2008 a été annulée',2272,10350,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23801,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23802,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23812,20080124,'La prestation du 28/01/2008 a été annulée',1914,8014,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23814,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23815,20080124,'La prestation du 31/01/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23816,20080124,'La prestation du 04/02/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23817,20080124,'La prestation du 07/02/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23818,20080124,'La prestation du 11/02/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23819,20080124,'La prestation du 14/02/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23820,20080124,'La prestation du 18/02/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23821,20080124,'La prestation du 21/02/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23822,20080124,'La prestation du 25/02/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23823,20080124,'La prestation du 28/02/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23824,20080124,'La prestation du 24/01/2008 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23827,20080124,'La prestation du 25/01/2008 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23828,20080124,'La prestation du 01/02/2008 a été annulée',1255,3842,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23829,20080124,'La prestation du 25/01/2008 a été annulée',1316,4268,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23830,20080124,'La prestation du 05/02/2008 a été annulée',276,1204,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23831,20080124,'La prestation du 08/02/2008 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23835,20080124,'La prestation du 04/02/2008 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23836,20080124,'La prestation du 07/02/2008 a été annulée',280,588,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23837,20080124,'La prestation du 15/02/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23838,20080124,'La prestation du 22/02/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23839,20080124,'La prestation du 08/02/2008 a été annulée',288,598,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23840,20080124,'Nouvelle prestation le 08/02/2008',288,598,20080208,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23841,20080124,'La prestation du 08/02/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23842,20080124,'Nouvelle prestation le 08/02/2008',274,576,20080208,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23843,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23845,20080124,'La prestation du 04/02/2008 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23846,20080124,'Nouvelle prestation le 06/02/2008',280,587,20080206,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23848,20080124,'La prestation du 13/02/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23849,20080124,'Nouvelle prestation le 13/02/2008',769,1298,20080213,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23850,20080124,'La prestation du 20/02/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23851,20080124,'Nouvelle prestation le 20/02/2008',769,1298,20080220,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23853,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23854,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23855,20080124,'La prestation du 24/01/2008 a été annulée',2234,10111,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23856,20080124,'La prestation du 21/01/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24276,20080130,'Décaler l\'ocurrence du 31/01/2008 de la prestation',2234,10111,NULL,537,1,'Absence d\'un intervenant',1465,10,NULL,NULL,0),(23858,20080124,'La prestation du 31/12/2007 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23860,20080124,'Décaler l\'ocurrence du 24/01/2008 de la prestation',1775,7408,NULL,536,1,'Absence d\'un intervenant',1425,10,NULL,NULL,0),(23870,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23873,20080124,'La prestation du 27/12/2007 a été reportée',2071,8923,20071228,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23881,20080124,'La prestation du 24/01/2008 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23882,20080124,'La prestation du 05/02/2008 a été reportée',2277,10366,20080204,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23884,20080124,'La prestation du 27/02/2008 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23898,20080124,'Intervenant(e) concerné(e) : KANTE DJENAB 41',NULL,NULL,20080103,534,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(23900,20080124,'La prestation du 01/01/2008 a été annulée',1657,6863,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23902,20080124,'La prestation du 23/01/2008 a été annulée',2265,10331,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23903,20080124,'La prestation du 25/01/2008 a été annulée',1091,2867,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23904,20080124,'La prestation du 15/01/2008 a été annulée',2208,9961,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23915,20080125,'La prestation du 24/01/2008 a été reportée',2032,8705,20080124,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23916,20080125,'La prestation du 25/01/2008 a été annulée',963,6768,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23918,20080125,'La prestation du 25/01/2008 a été annulée',1597,6649,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23933,20080125,'La prestation du 01/02/2008 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23934,20080125,'La prestation du 01/02/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23941,20080125,'La prestation du 05/02/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23942,20080125,'Nouvelle prestation le 05/02/2008',1951,8291,20080205,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23943,20080125,'La prestation du 04/02/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23944,20080125,'Nouvelle prestation le 04/02/2008',1885,7856,20080204,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23945,20080125,'La prestation du 28/01/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23946,20080125,'Nouvelle prestation le 29/01/2008',1885,7856,20080129,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23947,20080125,'La prestation du 29/01/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23948,20080125,'Nouvelle prestation le 29/01/2008',1951,8291,20080129,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23949,20080125,'La prestation du 29/01/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(23950,20080125,'La prestation du 31/01/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23960,20080125,'La prestation du 20/02/2008 a été annulée',1879,7841,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23961,20080125,'La prestation du 25/01/2008 a été reportée',978,2107,20080125,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(23986,20080127,'La prestation du 09/01/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23987,20080127,'La prestation du 30/01/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23988,20080127,'La prestation du 06/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23989,20080127,'La prestation du 13/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23990,20080127,'La prestation du 20/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23991,20080127,'La prestation du 27/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(23994,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(23995,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24002,20080128,'La prestation du 28/01/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24003,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24004,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24005,20080128,'La prestation du 16/01/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24006,20080128,'La prestation du 16/01/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24047,20080128,'Décaler l\'ocurrence du 28/01/2008 de la prestation',1709,7086,NULL,410,1,'Absence d\'un intervenant',1445,10,NULL,NULL,0),(24009,20080128,'La prestation du 30/01/2008 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24010,20080128,'La prestation du 28/01/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24012,20080128,'La prestation du 28/01/2008 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24013,20080128,'La prestation du 29/01/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24014,20080128,'Nouvelle prestation le 29/01/2008',2018,8598,20080129,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24016,20080128,'La prestation du 28/01/2008 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24017,20080128,'Nouvelle prestation le 29/01/2008',292,200,20080129,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24019,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24020,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24023,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24024,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24048,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24049,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24050,20080128,'Intervenant(e) concerné(e) : LEMOINE CELINE',NULL,NULL,20080107,261,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24051,20080128,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20080107,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24052,20080128,'La prestation du 30/01/2008 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24053,20080128,'La prestation du 28/01/2008 a été annulée',1006,2316,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24054,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24055,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24056,20080128,'Intervenant(e) concerné(e) : LEMOINE CELINE',NULL,NULL,20080107,261,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24057,20080128,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20080107,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24060,20080128,'La prestation du 06/02/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24061,20080128,'La prestation du 20/02/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24062,20080128,'La prestation du 25/01/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24063,20080128,'La prestation du 29/01/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24064,20080128,'La prestation du 01/02/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24066,20080128,'La prestation du 04/02/2008 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24067,20080128,'La prestation du 05/02/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24068,20080128,'La prestation du 08/02/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24077,20080128,'La prestation du 03/03/2008 a été annulée',2288,10439,NULL,64,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24078,20080128,'La prestation du 17/03/2008 a été reportée',2288,10439,20080318,64,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24079,20080128,'Décaler l\'ocurrence du 28/01/2008 de la prestation',560,223,NULL,65,1,'Absence d\'un intervenant',1446,17,NULL,NULL,0),(24080,20080128,'Décaler l\'ocurrence du 31/01/2008 de la prestation',1603,6673,NULL,65,1,'Absence d\'un intervenant',1446,17,NULL,NULL,0),(24081,20080128,'Décaler l\'ocurrence du 28/01/2008 de la prestation',1603,6675,NULL,65,1,'Absence d\'un intervenant',1446,17,NULL,NULL,0),(24082,20080128,'Décaler l\'ocurrence du 28/01/2008 de la prestation',2006,8543,NULL,65,1,'Absence d\'un intervenant',1446,17,NULL,NULL,0),(24083,20080128,'Décaler l\'ocurrence du 01/02/2008 de la prestation',2006,8544,NULL,65,1,'Absence d\'un intervenant',1446,17,NULL,NULL,0),(24084,20080128,'La prestation du 28/01/2008 a été annulée',1603,6675,NULL,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24085,20080128,'La prestation du 28/01/2008 a été annulée',560,223,NULL,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24086,20080128,'La prestation du 28/01/2008 a été annulée',2006,8543,NULL,65,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24087,20080128,'Nouvelle prestation le 29/01/2008',2006,8543,20080129,64,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24088,20080128,'La prestation du 11/02/2008 a été annulée',2289,10442,NULL,571,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24091,20080128,'La prestation du 18/02/2008 a été reportée',2289,10442,20080218,571,1,'Changement de planning',NULL,17,NULL,NULL,NULL),(24095,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24096,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24097,20080128,'Intervenant(e) concerné(e) : LEMOINE CELINE',NULL,NULL,20080107,261,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24098,20080128,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20080107,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24099,20080128,'La prestation du 25/12/2007 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24100,20080128,'La prestation du 26/12/2007 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24101,20080128,'La prestation du 15/01/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24109,20080128,'La prestation du 05/02/2008 a été reportée',1553,6398,20080205,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24112,20080128,'La prestation du 28/01/2008 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24121,20080128,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080107,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24122,20080128,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080107,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24123,20080128,'Intervenant(e) concerné(e) : LEMOINE CELINE',NULL,NULL,20080107,261,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24124,20080128,'Intervenant(e) concerné(e) : TALEB NAHIMA',NULL,NULL,20080107,482,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24129,20080129,'La prestation du 28/01/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24130,20080129,'La prestation du 29/01/2008 a été annulée',2234,10110,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24145,20080129,'La prestation du 04/02/2008 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24146,20080129,'La prestation du 11/02/2008 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24147,20080129,'Décaler l\'ocurrence du 29/01/2008 de la prestation',2018,8598,NULL,154,1,'Absence d\'un intervenant',1448,11,NULL,NULL,0),(24151,20080129,'La prestation du 29/01/2008 a été reportée',2292,10460,20080130,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24152,20080129,'La prestation du 30/01/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24153,20080129,'La prestation du 29/01/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24154,20080129,'La prestation du 29/01/2008 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24160,20080129,'La prestation du 29/01/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24161,20080129,'Nouvelle prestation le 29/01/2008',1903,7950,20080129,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24214,20080130,'La prestation du 01/02/2008 a été annulée',2146,9456,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24219,20080130,'La prestation du 30/01/2008 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24220,20080130,'La prestation du 05/02/2008 a été reportée',2292,10460,20080206,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24244,20080130,'La prestation du 29/02/2008 a été annulée',2019,8606,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24249,20080130,'La prestation du 29/01/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24253,20080130,'La prestation du 30/01/2008 a été reportée',2272,10350,20080205,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24254,20080130,'La prestation du 12/02/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24255,20080130,'La prestation du 26/02/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24263,20080130,'La prestation du 04/01/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24264,20080130,'La prestation du 18/01/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24271,20080130,'La prestation du 30/01/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24277,20080130,'Décaler la prestation ponctuelle du 24/01/2008',2259,10326,NULL,537,1,'Absence d\'un intervenant',1465,10,NULL,NULL,0),(24281,20080130,'La prestation du 31/01/2008 a été annulée',2234,10111,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24282,20080130,'La prestation du 01/02/2008 a été annulée',1091,2867,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24288,20080130,'La prestation du 22/01/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24289,20080130,'La prestation du 29/01/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24292,20080130,'La prestation du 01/02/2008 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24293,20080130,'Nouvelle prestation le 31/01/2008',803,1973,20080131,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24294,20080130,'La prestation du 01/02/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24295,20080130,'Nouvelle prestation le 01/02/2008',1084,2873,20080201,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24296,20080130,'La prestation du 08/02/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24297,20080130,'Nouvelle prestation le 08/02/2008',1084,2873,20080208,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24298,20080130,'La prestation du 08/02/2008 a été annulée',803,1973,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24299,20080130,'Nouvelle prestation le 07/02/2008',803,1973,20080207,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24303,20080130,'La prestation du 21/01/2008 a été reportée',1122,3046,20080121,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24307,20080130,'La prestation du 06/02/2008 a été annulée',1537,6606,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24308,20080130,'La prestation du 06/02/2008 a été annulée',1537,6607,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24315,20080130,'La prestation du 31/01/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24316,20080130,'La prestation du 30/01/2008 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24317,20080130,'Nouvelle prestation le 31/01/2008',1610,6701,20080131,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24319,20080130,'La prestation du 01/01/2008 a été annulée',767,1311,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24327,20080130,'La prestation du 01/01/2008 a été annulée',647,609,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24328,20080130,'La prestation du 08/01/2008 a été annulée',287,1600,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24329,20080130,'Nouvelle prestation le 07/01/2008',287,1600,20080107,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24330,20080130,'La prestation du 31/01/2008 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24331,20080130,'Nouvelle prestation le 31/01/2008',287,595,20080131,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24332,20080130,'La prestation du 01/02/2008 a été annulée',1858,7719,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24333,20080130,'La prestation du 31/01/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24334,20080130,'Nouvelle prestation le 31/01/2008',646,607,20080131,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24335,20080130,'La prestation du 02/01/2008 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24336,20080130,'Nouvelle prestation le 02/01/2008',897,6269,20080102,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24337,20080130,'La prestation du 09/01/2008 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24338,20080130,'Nouvelle prestation le 09/01/2008',897,6269,20080109,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24339,20080130,'La prestation du 17/01/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24340,20080130,'La prestation du 31/01/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24341,20080130,'La prestation du 16/01/2008 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24342,20080130,'La prestation du 15/01/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24343,20080130,'Nouvelle prestation le 15/01/2008',2018,8598,20080115,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24344,20080130,'La prestation du 31/01/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24345,20080130,'Nouvelle prestation le 01/02/2008',1945,8274,20080201,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24353,20080131,'La prestation du 31/01/2008 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24354,20080131,'La prestation du 31/01/2008 a été annulée',1726,7353,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24360,20080131,'La prestation du 31/01/2008 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24361,20080131,'La prestation du 31/01/2008 a été annulée',2071,8923,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24362,20080131,'La prestation du 31/01/2008 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24363,20080131,'La prestation du 31/01/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24395,20080131,'La prestation du 17/01/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24396,20080131,'Nouvelle prestation le 18/01/2008',927,3005,20080118,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24399,20080131,'La prestation du 07/01/2008 a été reportée',1742,7285,20080107,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24400,20080131,'La prestation du 28/01/2008 a été annulée',1573,6535,NULL,377,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24401,20080131,'La prestation du 22/01/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24402,20080131,'Nouvelle prestation le 22/01/2008',706,939,20080122,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24409,20080131,'La prestation du 11/02/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24410,20080131,'La prestation du 25/02/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24411,20080131,'La prestation du 01/02/2008 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24415,20080131,'La prestation du 14/02/2008 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24416,20080131,'La prestation du 21/02/2008 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24433,20080131,'La prestation du 21/01/2008 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24434,20080131,'Nouvelle prestation le 22/01/2008',1591,6640,20080122,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24435,20080131,'La prestation du 28/01/2008 a été annulée',1383,4628,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24436,20080131,'Nouvelle prestation le 28/01/2008',1383,4628,20080128,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24438,20080131,'La prestation du 14/01/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24439,20080131,'Nouvelle prestation le 15/01/2008',1903,7950,20080115,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24440,20080131,'La prestation du 21/01/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24441,20080131,'Nouvelle prestation le 22/01/2008',1903,7950,20080122,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24442,20080131,'La prestation du 28/01/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24443,20080131,'La prestation du 01/02/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24444,20080131,'Nouvelle prestation le 04/02/2008',1317,4271,20080204,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24446,20080131,'La prestation du 31/01/2008 a été annulée',296,583,NULL,33,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24448,20080131,'La prestation du 13/02/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24449,20080131,'La prestation du 27/02/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24450,20080131,'La prestation du 01/02/2008 a été annulée',987,2197,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24451,20080131,'Nouvelle prestation le 01/02/2008',987,2197,20080201,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24452,20080131,'La prestation du 13/02/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24453,20080131,'La prestation du 27/02/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24504,20080201,'La prestation du 01/02/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24505,20080201,'Nouvelle prestation le 01/02/2008',1998,8504,20080201,558,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24506,20080201,'La prestation du 01/02/2008 a été annulée',1777,7420,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24534,20080201,'La prestation du 14/01/2008 a été annulée',2214,9999,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24535,20080201,'Nouvelle prestation le 14/01/2008',2214,9999,20080114,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24536,20080201,'La prestation du 07/02/2008 a été annulée',1858,7718,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24537,20080201,'Nouvelle prestation le 05/02/2008',1858,7718,20080205,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24538,20080201,'La prestation du 04/02/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24539,20080201,'Nouvelle prestation le 04/02/2008',1358,4532,20080204,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24549,20080201,'La prestation du 04/02/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24550,20080201,'Nouvelle prestation le 05/02/2008',1885,7856,20080205,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24552,20080201,'La prestation du 05/02/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24553,20080201,'Nouvelle prestation le 05/02/2008',1951,8291,20080205,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26126,20080215,'Décaler l\'ocurrence du 15/02/2008 de la prestation',1609,6700,NULL,298,1,'Absence d\'un intervenant',1561,10,NULL,NULL,0),(26125,20080215,'Décaler l\'ocurrence du 18/02/2008 de la prestation',1358,4532,NULL,298,1,'Absence d\'un intervenant',1561,10,NULL,NULL,0),(26124,20080215,'Décaler l\'ocurrence du 20/02/2008 de la prestation',1355,4524,NULL,298,1,'Absence d\'un intervenant',1561,10,NULL,NULL,0),(24577,20080201,'La prestation du 31/01/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24579,20080201,'La prestation du 06/02/2008 a été annulée',1370,4582,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24580,20080201,'La prestation du 06/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24581,20080201,'Nouvelle prestation le 07/02/2008',1355,4524,20080207,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24582,20080201,'La prestation du 07/02/2008 a été reportée',2313,10631,20080205,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24583,20080201,'La prestation du 07/02/2008 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24584,20080201,'Nouvelle prestation le 07/02/2008',760,1151,20080207,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24585,20080201,'La prestation du 05/02/2008 a été annulée',681,743,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24586,20080201,'Nouvelle prestation le 05/02/2008',681,743,20080205,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24587,20080201,'La prestation du 01/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24588,20080201,'Nouvelle prestation le 04/02/2008',643,590,20080204,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24589,20080201,'La prestation du 01/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24590,20080201,'La prestation du 15/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24591,20080201,'La prestation du 22/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24592,20080201,'La prestation ponctuelle du 04/02/2008 de 11h00 à 13h00 a été annulée',643,NULL,NULL,311,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(24613,20080201,'La prestation du 04/02/2008 a été annulée',2314,10639,NULL,0,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24614,20080201,'La prestation du 22/02/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24644,20080202,'La prestation du 20/02/2008 a été annulée',1397,6521,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29387,20080321,'La prestation du 24/03/2008 a été reportée',1554,6400,20080326,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24676,20080204,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20080114,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24677,20080204,'Intervenant(e) concerné(e) : GRAVIL CELINE',NULL,NULL,20080114,307,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24678,20080204,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20080114,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24679,20080204,'Intervenant(e) concerné(e) : GRAVIL CELINE',NULL,NULL,20080114,307,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24680,20080204,'La prestation du 04/02/2008 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24681,20080204,'La prestation du 05/02/2008 a été annulée',595,429,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24682,20080204,'Nouvelle prestation le 02/02/2008',595,429,20080202,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24683,20080204,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20080114,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24684,20080204,'Intervenant(e) concerné(e) : GRAVIL CELINE',NULL,NULL,20080114,307,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24686,20080204,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20080114,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24687,20080204,'Intervenant(e) concerné(e) : GRAVIL CELINE',NULL,NULL,20080114,307,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24691,20080204,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20080114,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24692,20080204,'Intervenant(e) concerné(e) : GRAVIL CELINE',NULL,NULL,20080114,307,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24708,20080204,'La prestation du 01/02/2008 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24720,20080204,'La prestation du 08/02/2008 a été annulée',2194,9863,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24726,20080204,'La prestation du 28/02/2008 a été annulée',1033,2504,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24727,20080204,'La prestation du 04/02/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24732,20080204,'La prestation du 14/02/2008 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24733,20080204,'La prestation du 21/02/2008 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24734,20080204,'La prestation du 14/02/2008 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24748,20080204,'La prestation du 01/02/2008 a été annulée',2314,10643,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24749,20080204,'La prestation du 08/02/2008 a été annulée',2314,10643,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24750,20080204,'La prestation du 04/02/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24757,20080204,'La prestation du 20/02/2008 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24763,20080204,'Intervenant(e) concerné(e) : GARROUMA SANAE',NULL,NULL,20080114,271,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24764,20080204,'Intervenant(e) concerné(e) : GRAVIL CELINE',NULL,NULL,20080114,307,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(24765,20080205,'La prestation du 04/02/2008 a été reportée',2274,10431,20080204,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24767,20080205,'La prestation du 06/02/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24768,20080205,'La prestation du 20/02/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24769,20080205,'La prestation du 12/02/2008 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24771,20080205,'La prestation du 08/02/2008 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24772,20080205,'Nouvelle prestation le 07/02/2008',721,998,20080207,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24773,20080205,'La prestation du 15/02/2008 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24774,20080205,'Nouvelle prestation le 14/02/2008',721,998,20080214,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24775,20080205,'La prestation du 14/01/2008 a été annulée',2214,9999,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24779,20080205,'La prestation du 07/02/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24780,20080205,'Nouvelle prestation le 05/02/2008',1573,6536,20080205,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29388,20080321,'La prestation du 27/03/2008 a été annulée',2166,9660,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(24827,20080205,'La prestation du 04/02/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24828,20080205,'La prestation du 18/02/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24829,20080205,'La prestation du 11/02/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24830,20080205,'La prestation du 25/02/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24839,20080205,'La prestation du 05/02/2008 a été annulée',2234,10110,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24840,20080205,'La prestation du 05/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24853,20080205,'La prestation du 11/02/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24854,20080205,'La prestation du 18/02/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24855,20080205,'La prestation du 05/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24856,20080205,'Nouvelle prestation le 08/02/2008',1609,6700,20080208,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24865,20080206,'La prestation du 06/02/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24866,20080206,'La prestation du 05/02/2008 a été annulée',2292,10460,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24867,20080206,'La prestation du 06/02/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24868,20080206,'La prestation du 07/02/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24869,20080206,'La prestation du 07/02/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24872,20080206,'La prestation du 06/02/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24876,20080206,'La prestation du 05/02/2008 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24880,20080206,'La prestation du 08/02/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24881,20080206,'La prestation du 08/02/2008 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24882,20080206,'La prestation du 08/02/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25495,20080212,'Décaler l\'ocurrence du 10/03/2008 de la prestation',873,2087,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25494,20080212,'Décaler l\'ocurrence du 03/03/2008 de la prestation',873,2087,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25493,20080212,'Décaler l\'ocurrence du 25/02/2008 de la prestation',873,2087,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(24896,20080206,'La prestation du 25/02/2008 a été annulée',1092,2868,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24897,20080206,'La prestation du 20/02/2008 a été annulée',2341,10752,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24898,20080206,'La prestation du 05/03/2008 a été annulée',2341,10752,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24899,20080206,'La prestation du 19/03/2008 a été annulée',2341,10752,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24900,20080206,'La prestation du 07/02/2008 a été reportée',1881,7848,20080208,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24901,20080206,'La prestation du 07/02/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24902,20080206,'Nouvelle prestation le 05/02/2008',1573,6536,20080205,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24903,20080206,'La prestation du 12/02/2008 a été reportée',2343,10756,20080212,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24904,20080206,'La prestation du 12/02/2008 a été reportée',2343,10756,20080213,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24905,20080206,'La prestation du 04/02/2008 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24906,20080206,'Nouvelle prestation le 06/02/2008',280,587,20080206,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24907,20080206,'La prestation du 15/02/2008 a été annulée',1059,2651,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24912,20080206,'La prestation du 05/02/2008 a été annulée',2328,10696,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24914,20080206,'La prestation du 13/02/2008 a été reportée',2345,10765,20080214,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24922,20080207,'La prestation du 08/02/2008 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24923,20080207,'Nouvelle prestation le 08/02/2008',276,1300,20080208,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(24924,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24925,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24926,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24928,20080207,'La prestation du 08/02/2008 a été annulée',2266,10332,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24929,20080207,'La prestation du 07/02/2008 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24937,20080207,'La prestation du 08/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24940,20080207,'La prestation du 22/02/2008 a été annulée',2191,9855,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24941,20080207,'La prestation du 21/02/2008 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(24942,20080207,'Décaler l\'ocurrence du 07/02/2008 de la prestation',1590,6639,NULL,307,1,'Absence d\'un intervenant',1506,9,NULL,NULL,0),(24943,20080207,'Décaler l\'ocurrence du 20/02/2008 de la prestation',1590,6638,NULL,307,1,'Absence d\'un intervenant',1507,9,NULL,NULL,0),(24944,20080207,'Décaler l\'ocurrence du 21/02/2008 de la prestation',1590,6639,NULL,307,1,'Absence d\'un intervenant',1507,9,NULL,NULL,0),(24945,20080207,'Décaler l\'ocurrence du 18/02/2008 de la prestation',1591,6640,NULL,307,1,'Absence d\'un intervenant',1507,9,NULL,NULL,0),(24946,20080207,'Décaler l\'ocurrence du 18/02/2008 de la prestation',1742,7285,NULL,307,1,'Absence d\'un intervenant',1507,9,NULL,NULL,0),(24947,20080207,'Décaler l\'ocurrence du 22/02/2008 de la prestation',2015,8573,NULL,307,1,'Absence d\'un intervenant',1507,9,NULL,NULL,0),(24948,20080207,'Décaler l\'ocurrence du 19/02/2008 de la prestation',2125,9249,NULL,307,1,'Absence d\'un intervenant',1507,9,NULL,NULL,0),(24949,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24951,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24952,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24954,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24969,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24971,20080207,'La prestation du 13/03/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24972,20080207,'La prestation du 20/03/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24973,20080207,'La prestation du 24/03/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24974,20080207,'La prestation du 17/03/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24975,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24976,20080207,'La prestation du 22/02/2008 a été reportée',2312,10627,20080222,534,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(24977,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(24989,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25001,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25003,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25005,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25008,20080207,'La prestation du 07/02/2008 a été annulée',2234,10111,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25009,20080207,'La prestation du 05/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25010,20080207,'Nouvelle prestation le 07/02/2008',2259,10317,20080207,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25011,20080207,'La prestation du 05/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25013,20080207,'Intervenant(e) concerné(e) : ISRAEL VERONIQUE',NULL,NULL,20080117,551,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25025,20080208,'Intervenant(e) concerné(e) : HAMMAN SOUMIA',NULL,NULL,20080118,557,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25029,20080208,'La prestation du 08/02/2008 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25030,20080208,'La prestation du 05/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25031,20080208,'Nouvelle prestation le 08/02/2008',1609,6700,20080208,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25032,20080208,'La prestation du 08/02/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25033,20080208,'La prestation du 05/02/2008 a été reportée',1609,6700,20080208,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25036,20080208,'La prestation du 05/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25037,20080208,'Nouvelle prestation le 05/02/2008',1609,6700,20080205,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25038,20080208,'La prestation du 05/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25039,20080208,'Nouvelle prestation le 08/02/2008',1609,6700,20080208,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25045,20080208,'La prestation du 08/02/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25046,20080208,'La prestation du 12/02/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25054,20080208,'La prestation du 08/02/2008 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25055,20080208,'Nouvelle prestation le 08/02/2008',276,1300,20080208,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25072,20080208,'La prestation du 08/02/2008 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25073,20080208,'Nouvelle prestation le 08/02/2008',840,2260,20080208,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25074,20080208,'La prestation du 12/02/2008 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25075,20080208,'Nouvelle prestation le 12/02/2008',840,2259,20080212,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25080,20080208,'La prestation du 08/02/2008 a été reportée',2219,10076,20080211,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25132,20080208,'La prestation du 15/02/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25133,20080208,'La prestation du 22/02/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25137,20080208,'La prestation du 27/02/2008 a été reportée',1922,8110,20080227,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25150,20080208,'La prestation du 15/02/2008 a été annulée',1597,6649,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25152,20080208,'La prestation du 08/02/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25156,20080208,'La prestation du 08/02/2008 a été reportée',1597,6649,20080211,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25159,20080208,'La prestation du 11/02/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25160,20080208,'La prestation du 11/02/2008 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25161,20080208,'La prestation du 11/02/2008 a été annulée',1006,2316,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25162,20080208,'La prestation du 12/02/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25163,20080208,'La prestation du 12/02/2008 a été annulée',2292,10460,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25492,20080212,'Décaler l\'ocurrence du 18/02/2008 de la prestation',873,2087,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25491,20080212,'Décaler l\'ocurrence du 06/03/2008 de la prestation',858,1582,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25490,20080212,'Décaler l\'ocurrence du 28/02/2008 de la prestation',858,1582,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25172,20080208,'La prestation du 07/02/2008 a été annulée',1756,7332,NULL,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25176,20080208,'Intervenant(e) concerné(e) : HAMMAN SOUMIA',NULL,NULL,20080118,557,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25325,20080211,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20080121,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25326,20080211,'Intervenant(e) concerné(e) : ZAHAF FATIMA',NULL,NULL,20080121,416,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25327,20080211,'La prestation du 13/02/2008 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25328,20080211,'La prestation du 18/02/2008 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25329,20080211,'La prestation du 20/02/2008 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25330,20080211,'La prestation du 25/02/2008 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25331,20080211,'La prestation du 27/02/2008 a été annulée',1292,4111,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25334,20080211,'La prestation du 20/02/2008 a été annulée',1927,8142,NULL,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25338,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25339,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25346,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25347,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25348,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25349,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25350,20080211,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20080121,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25351,20080211,'Intervenant(e) concerné(e) : ZAHAF FATIMA',NULL,NULL,20080121,416,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25361,20080211,'La prestation du 15/02/2008 a été reportée',1754,7326,20080215,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25362,20080211,'La prestation du 13/02/2008 a été reportée',1922,8110,20080215,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25363,20080211,'La prestation du 22/02/2008 a été reportée',1754,7326,20080222,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25364,20080211,'La prestation du 12/02/2008 a été annulée',1872,7792,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25365,20080211,'La prestation du 19/02/2008 a été annulée',1872,7792,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25366,20080211,'La prestation du 11/02/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25367,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25368,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25369,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25370,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25372,20080211,'La prestation du 18/02/2008 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25374,20080211,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20080121,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25375,20080211,'Intervenant(e) concerné(e) : ZAHAF FATIMA',NULL,NULL,20080121,416,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25376,20080211,'La prestation du 11/02/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(25377,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25378,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25382,20080211,'La prestation du 01/02/2008 a été annulée',1623,6749,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25383,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25384,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25386,20080211,'La prestation du 21/02/2008 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25394,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25395,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25396,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25397,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25398,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25399,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25400,20080211,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20080121,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25401,20080211,'Intervenant(e) concerné(e) : ZAHAF FATIMA',NULL,NULL,20080121,416,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25403,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25404,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25405,20080211,'Intervenant(e) concerné(e) : CANO NATHALIE',NULL,NULL,20080121,457,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25406,20080211,'Intervenant(e) concerné(e) : ZAHAF FATIMA',NULL,NULL,20080121,416,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25408,20080211,'La prestation du 20/02/2008 a été annulée',1590,6638,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25409,20080211,'Nouvelle prestation le 20/02/2008',1590,6638,20080220,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25410,20080211,'La prestation du 21/02/2008 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25411,20080211,'Nouvelle prestation le 20/02/2008',1590,6639,20080220,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25412,20080211,'La prestation du 20/02/2008 a été annulée',1590,6638,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25413,20080211,'Nouvelle prestation le 20/02/2008',1590,6638,20080220,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25414,20080211,'La prestation du 21/02/2008 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25415,20080211,'La prestation du 06/03/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25416,20080211,'La prestation du 20/03/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25417,20080211,'La prestation du 20/02/2008 a été annulée',1590,6638,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25418,20080211,'Nouvelle prestation le 20/02/2008',1590,6638,20080220,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25419,20080211,'La prestation du 21/02/2008 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25420,20080211,'Nouvelle prestation le 21/02/2008',1590,6639,20080221,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25421,20080211,'La prestation du 21/02/2008 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25422,20080211,'Nouvelle prestation le 20/02/2008',1590,6639,20080220,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25423,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25424,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25425,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25426,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25428,20080211,'Intervenant(e) concerné(e) : PRUDHOMME SAMIRA 47',NULL,NULL,20080121,559,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25429,20080211,'Intervenant(e) concerné(e) : DIFALLAH RAHBIA 46',NULL,NULL,20080121,558,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25431,20080211,'La prestation du 11/02/2008 a été reportée',2000,8527,20080211,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25432,20080211,'La prestation du 13/02/2008 a été reportée',2263,10328,20080213,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25433,20080211,'La prestation du 11/02/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25434,20080211,'Nouvelle prestation le 11/02/2008',1358,4532,20080211,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25435,20080211,'La prestation du 12/02/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25436,20080211,'Nouvelle prestation le 12/02/2008',1951,8291,20080212,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25437,20080211,'La prestation du 11/02/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25438,20080211,'Nouvelle prestation le 11/02/2008',1885,7856,20080211,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25449,20080211,'La prestation du 08/02/2008 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25450,20080211,'La prestation du 08/02/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25451,20080211,'La prestation du 06/02/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25452,20080211,'La prestation du 07/02/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25453,20080211,'La prestation du 07/02/2008 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25454,20080211,'La prestation du 12/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25455,20080211,'La prestation du 25/02/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25456,20080211,'La prestation du 29/02/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25461,20080212,'La prestation du 12/02/2008 a été annulée',1160,3268,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25462,20080212,'La prestation du 12/02/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25463,20080212,'La prestation du 12/02/2008 a été annulée',753,5354,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25464,20080212,'La prestation du 11/02/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25465,20080212,'Nouvelle prestation le 12/02/2008',1885,7856,20080212,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25470,20080212,'La prestation du 12/02/2008 a été annulée',1744,7289,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25471,20080212,'Nouvelle prestation le 13/02/2008',1744,7289,20080213,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25472,20080212,'La prestation du 14/02/2008 a été reportée',1726,7353,20080215,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25473,20080212,'La prestation du 21/02/2008 a été reportée',1726,7353,20080220,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25474,20080212,'La prestation du 21/02/2008 a été reportée',1726,7353,20080220,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25476,20080212,'La prestation du 22/02/2008 a été annulée',1120,3041,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25478,20080212,'La prestation du 13/02/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25480,20080212,'La prestation du 12/02/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25481,20080212,'La prestation du 14/02/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25482,20080212,'La prestation du 13/02/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25496,20080212,'Décaler l\'ocurrence du 21/02/2008 de la prestation',980,2135,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25497,20080212,'Décaler l\'ocurrence du 28/02/2008 de la prestation',980,2135,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25498,20080212,'Décaler l\'ocurrence du 06/03/2008 de la prestation',980,2135,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25499,20080212,'Décaler l\'ocurrence du 18/02/2008 de la prestation',981,2136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25500,20080212,'Décaler l\'ocurrence du 25/02/2008 de la prestation',981,2136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25501,20080212,'Décaler l\'ocurrence du 03/03/2008 de la prestation',981,2136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25502,20080212,'Décaler l\'ocurrence du 10/03/2008 de la prestation',981,2136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25503,20080212,'Décaler l\'ocurrence du 18/02/2008 de la prestation',1006,2316,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25504,20080212,'Décaler l\'ocurrence du 25/02/2008 de la prestation',1006,2316,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25505,20080212,'Décaler l\'ocurrence du 03/03/2008 de la prestation',1006,2316,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25506,20080212,'Décaler l\'ocurrence du 10/03/2008 de la prestation',1006,2316,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25507,20080212,'Décaler l\'ocurrence du 15/02/2008 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25508,20080212,'Décaler l\'ocurrence du 22/02/2008 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25509,20080212,'Décaler l\'ocurrence du 29/02/2008 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25510,20080212,'Décaler l\'ocurrence du 07/03/2008 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25511,20080212,'Décaler l\'ocurrence du 14/02/2008 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25512,20080212,'Décaler l\'ocurrence du 21/02/2008 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25513,20080212,'Décaler l\'ocurrence du 28/02/2008 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25514,20080212,'Décaler l\'ocurrence du 06/03/2008 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25515,20080212,'Décaler l\'ocurrence du 14/02/2008 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25516,20080212,'Décaler l\'ocurrence du 21/02/2008 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25517,20080212,'Décaler l\'ocurrence du 28/02/2008 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25518,20080212,'Décaler l\'ocurrence du 06/03/2008 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25519,20080212,'Décaler l\'ocurrence du 19/02/2008 de la prestation',1553,6398,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25520,20080212,'Décaler l\'ocurrence du 26/02/2008 de la prestation',1553,6398,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25521,20080212,'Décaler l\'ocurrence du 04/03/2008 de la prestation',1553,6398,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25522,20080212,'Décaler l\'ocurrence du 11/03/2008 de la prestation',1553,6398,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25523,20080212,'Décaler l\'ocurrence du 15/02/2008 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25524,20080212,'Décaler l\'ocurrence du 22/02/2008 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25525,20080212,'Décaler l\'ocurrence du 29/02/2008 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25526,20080212,'Décaler l\'ocurrence du 07/03/2008 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25527,20080212,'Décaler l\'ocurrence du 20/02/2008 de la prestation',1725,7136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25528,20080212,'Décaler l\'ocurrence du 27/02/2008 de la prestation',1725,7136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25529,20080212,'Décaler l\'ocurrence du 05/03/2008 de la prestation',1725,7136,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25530,20080212,'Décaler l\'ocurrence du 19/02/2008 de la prestation',2292,10460,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25531,20080212,'Décaler l\'ocurrence du 26/02/2008 de la prestation',2292,10460,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25532,20080212,'Décaler l\'ocurrence du 04/03/2008 de la prestation',2292,10460,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25533,20080212,'Décaler l\'ocurrence du 11/03/2008 de la prestation',2292,10460,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25534,20080212,'Décaler la prestation ponctuelle du 06/02/2008',2292,10485,NULL,160,1,'Absence d\'un intervenant',1532,10,NULL,NULL,0),(25538,20080212,'La prestation du 14/02/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25539,20080212,'La prestation du 15/02/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25540,20080212,'La prestation du 15/02/2008 a été annulée',2219,10076,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25541,20080212,'La prestation du 22/02/2008 a été reportée',2219,10076,20080220,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25542,20080212,'La prestation du 15/02/2008 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25544,20080212,'La prestation du 15/02/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25545,20080212,'La prestation du 11/02/2008 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25553,20080212,'La prestation du 18/02/2008 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25554,20080212,'La prestation du 25/02/2008 a été annulée',1397,6520,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25556,20080212,'La prestation du 06/02/2008 a été annulée',2147,9457,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25557,20080212,'La prestation du 20/02/2008 a été annulée',2147,9457,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25570,20080212,'La prestation du 12/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25571,20080212,'Nouvelle prestation le 15/02/2008',1609,6700,20080215,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25573,20080212,'La prestation du 11/02/2008 a été reportée',2361,10896,20080211,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25576,20080212,'La prestation du 15/02/2008 a été reportée',2266,10332,20080215,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25577,20080212,'La prestation du 12/02/2008 a été reportée',1075,2891,20080213,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25613,20080213,'Intervenant(e) concerné(e) : HAMMAN SOUMIA',NULL,NULL,20080123,557,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25614,20080213,'La prestation du 14/02/2008 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25615,20080213,'Nouvelle prestation le 14/02/2008',1354,4523,20080214,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25616,20080213,'La prestation du 21/02/2008 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25617,20080213,'Nouvelle prestation le 21/02/2008',1354,4523,20080221,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25618,20080213,'La prestation du 18/02/2008 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25619,20080213,'Nouvelle prestation le 18/02/2008',1591,6640,20080218,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25620,20080213,'La prestation du 18/02/2008 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25621,20080213,'Nouvelle prestation le 19/02/2008',1742,7285,20080219,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25627,20080213,'La prestation du 28/02/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25628,20080213,'La prestation du 06/03/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25629,20080213,'La prestation du 28/02/2008 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25630,20080213,'La prestation du 28/02/2008 a été annulée',2308,10623,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25631,20080213,'La prestation du 26/02/2008 a été annulée',1074,3028,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25632,20080213,'La prestation du 29/02/2008 a été annulée',1074,2872,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25636,20080213,'La prestation du 13/02/2008 a été annulée',1879,7841,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25639,20080213,'La prestation du 14/02/2008 a été annulée',1147,3199,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25640,20080213,'La prestation du 14/02/2008 a été annulée',1058,2650,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25641,20080213,'La prestation du 15/02/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25643,20080213,'La prestation du 13/02/2008 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25644,20080213,'Nouvelle prestation le 13/02/2008',1755,7327,20080213,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25646,20080213,'La prestation du 13/02/2008 a été reportée',2071,8923,20080213,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25649,20080213,'La prestation du 13/02/2008 a été reportée',2115,9211,20080215,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25650,20080213,'La prestation du 13/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25651,20080213,'Nouvelle prestation le 14/02/2008',1355,4524,20080214,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25652,20080213,'La prestation du 13/02/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25653,20080213,'La prestation du 14/02/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25654,20080213,'La prestation du 14/02/2008 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25658,20080213,'Intervenant(e) concerné(e) : HAMMAN SOUMIA',NULL,NULL,20080123,557,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(25667,20080213,'La prestation du 05/03/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25668,20080213,'La prestation du 04/03/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25669,20080213,'La prestation du 27/02/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25670,20080213,'La prestation du 26/02/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25677,20080213,'Décaler l\'ocurrence du 14/02/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25678,20080213,'Décaler l\'ocurrence du 21/02/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25679,20080213,'Décaler l\'ocurrence du 28/02/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25680,20080213,'Décaler l\'ocurrence du 06/03/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25681,20080213,'Décaler l\'ocurrence du 13/03/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25682,20080213,'Décaler l\'ocurrence du 20/03/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25683,20080213,'Décaler l\'ocurrence du 27/03/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25684,20080213,'Décaler l\'ocurrence du 03/04/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25685,20080213,'Décaler l\'ocurrence du 10/04/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25686,20080213,'Décaler l\'ocurrence du 17/04/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25687,20080213,'Décaler l\'ocurrence du 24/04/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25688,20080213,'Décaler l\'ocurrence du 01/05/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25689,20080213,'Décaler l\'ocurrence du 08/05/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25690,20080213,'Décaler l\'ocurrence du 15/05/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25691,20080213,'Décaler l\'ocurrence du 22/05/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25692,20080213,'Décaler l\'ocurrence du 29/05/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25693,20080213,'Décaler l\'ocurrence du 05/06/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25694,20080213,'Décaler l\'ocurrence du 12/06/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25695,20080213,'Décaler l\'ocurrence du 19/06/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25696,20080213,'Décaler l\'ocurrence du 26/06/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25697,20080213,'Décaler l\'ocurrence du 03/07/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25698,20080213,'Décaler l\'ocurrence du 10/07/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25699,20080213,'Décaler l\'ocurrence du 17/07/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25700,20080213,'Décaler l\'ocurrence du 24/07/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25701,20080213,'Décaler l\'ocurrence du 31/07/2008 de la prestation',809,1957,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25702,20080213,'Décaler l\'ocurrence du 15/02/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25703,20080213,'Décaler l\'ocurrence du 22/02/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25704,20080213,'Décaler l\'ocurrence du 29/02/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25705,20080213,'Décaler l\'ocurrence du 07/03/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25706,20080213,'Décaler l\'ocurrence du 14/03/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25707,20080213,'Décaler l\'ocurrence du 21/03/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25708,20080213,'Décaler l\'ocurrence du 28/03/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25709,20080213,'Décaler l\'ocurrence du 04/04/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25710,20080213,'Décaler l\'ocurrence du 11/04/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25711,20080213,'Décaler l\'ocurrence du 18/04/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25712,20080213,'Décaler l\'ocurrence du 25/04/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25713,20080213,'Décaler l\'ocurrence du 02/05/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25714,20080213,'Décaler l\'ocurrence du 09/05/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25715,20080213,'Décaler l\'ocurrence du 16/05/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25716,20080213,'Décaler l\'ocurrence du 23/05/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25717,20080213,'Décaler l\'ocurrence du 30/05/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25718,20080213,'Décaler l\'ocurrence du 06/06/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25719,20080213,'Décaler l\'ocurrence du 13/06/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25720,20080213,'Décaler l\'ocurrence du 20/06/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25721,20080213,'Décaler l\'ocurrence du 27/06/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25722,20080213,'Décaler l\'ocurrence du 04/07/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25723,20080213,'Décaler l\'ocurrence du 11/07/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25724,20080213,'Décaler l\'ocurrence du 18/07/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25725,20080213,'Décaler l\'ocurrence du 25/07/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25726,20080213,'Décaler l\'ocurrence du 01/08/2008 de la prestation',803,1973,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25727,20080213,'Décaler l\'ocurrence du 15/02/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25728,20080213,'Décaler l\'ocurrence du 22/02/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25729,20080213,'Décaler l\'ocurrence du 29/02/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25730,20080213,'Décaler l\'ocurrence du 07/03/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25731,20080213,'Décaler l\'ocurrence du 14/03/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25732,20080213,'Décaler l\'ocurrence du 21/03/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25733,20080213,'Décaler l\'ocurrence du 28/03/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25734,20080213,'Décaler l\'ocurrence du 04/04/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25735,20080213,'Décaler l\'ocurrence du 11/04/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25736,20080213,'Décaler l\'ocurrence du 18/04/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25737,20080213,'Décaler l\'ocurrence du 25/04/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25738,20080213,'Décaler l\'ocurrence du 02/05/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25739,20080213,'Décaler l\'ocurrence du 09/05/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25740,20080213,'Décaler l\'ocurrence du 16/05/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25741,20080213,'Décaler l\'ocurrence du 23/05/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25742,20080213,'Décaler l\'ocurrence du 30/05/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25743,20080213,'Décaler l\'ocurrence du 06/06/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25744,20080213,'Décaler l\'ocurrence du 13/06/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25745,20080213,'Décaler l\'ocurrence du 20/06/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25746,20080213,'Décaler l\'ocurrence du 27/06/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25747,20080213,'Décaler l\'ocurrence du 04/07/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25748,20080213,'Décaler l\'ocurrence du 11/07/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25749,20080213,'Décaler l\'ocurrence du 18/07/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25750,20080213,'Décaler l\'ocurrence du 25/07/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25751,20080213,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1084,2873,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25752,20080213,'Décaler l\'ocurrence du 19/02/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25753,20080213,'Décaler l\'ocurrence du 26/02/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25754,20080213,'Décaler l\'ocurrence du 04/03/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25755,20080213,'Décaler l\'ocurrence du 11/03/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25756,20080213,'Décaler l\'ocurrence du 18/03/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25757,20080213,'Décaler l\'ocurrence du 25/03/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25758,20080213,'Décaler l\'ocurrence du 01/04/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25759,20080213,'Décaler l\'ocurrence du 08/04/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25760,20080213,'Décaler l\'ocurrence du 15/04/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25761,20080213,'Décaler l\'ocurrence du 22/04/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25762,20080213,'Décaler l\'ocurrence du 29/04/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25763,20080213,'Décaler l\'ocurrence du 06/05/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25764,20080213,'Décaler l\'ocurrence du 13/05/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25765,20080213,'Décaler l\'ocurrence du 20/05/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25766,20080213,'Décaler l\'ocurrence du 27/05/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25767,20080213,'Décaler l\'ocurrence du 03/06/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25768,20080213,'Décaler l\'ocurrence du 10/06/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25769,20080213,'Décaler l\'ocurrence du 17/06/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25770,20080213,'Décaler l\'ocurrence du 24/06/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25771,20080213,'Décaler l\'ocurrence du 01/07/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25772,20080213,'Décaler l\'ocurrence du 08/07/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25773,20080213,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25774,20080213,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25775,20080213,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1187,3422,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25776,20080213,'Décaler l\'ocurrence du 19/02/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25777,20080213,'Décaler l\'ocurrence du 26/02/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25778,20080213,'Décaler l\'ocurrence du 04/03/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25779,20080213,'Décaler l\'ocurrence du 11/03/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25780,20080213,'Décaler l\'ocurrence du 18/03/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25781,20080213,'Décaler l\'ocurrence du 25/03/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25782,20080213,'Décaler l\'ocurrence du 01/04/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25783,20080213,'Décaler l\'ocurrence du 08/04/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25784,20080213,'Décaler l\'ocurrence du 15/04/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25785,20080213,'Décaler l\'ocurrence du 22/04/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25786,20080213,'Décaler l\'ocurrence du 29/04/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25787,20080213,'Décaler l\'ocurrence du 06/05/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25788,20080213,'Décaler l\'ocurrence du 13/05/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25789,20080213,'Décaler l\'ocurrence du 20/05/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25790,20080213,'Décaler l\'ocurrence du 27/05/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25791,20080213,'Décaler l\'ocurrence du 03/06/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25792,20080213,'Décaler l\'ocurrence du 10/06/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25793,20080213,'Décaler l\'ocurrence du 17/06/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25794,20080213,'Décaler l\'ocurrence du 24/06/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25795,20080213,'Décaler l\'ocurrence du 01/07/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25796,20080213,'Décaler l\'ocurrence du 08/07/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25797,20080213,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25798,20080213,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25799,20080213,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1599,6651,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25800,20080213,'Décaler l\'ocurrence du 13/02/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25801,20080213,'Décaler l\'ocurrence du 20/02/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25802,20080213,'Décaler l\'ocurrence du 27/02/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25803,20080213,'Décaler l\'ocurrence du 05/03/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25804,20080213,'Décaler l\'ocurrence du 12/03/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25805,20080213,'Décaler l\'ocurrence du 19/03/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25806,20080213,'Décaler l\'ocurrence du 26/03/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25807,20080213,'Décaler l\'ocurrence du 02/04/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25808,20080213,'Décaler l\'ocurrence du 09/04/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25809,20080213,'Décaler l\'ocurrence du 16/04/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25810,20080213,'Décaler l\'ocurrence du 23/04/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25811,20080213,'Décaler l\'ocurrence du 30/04/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25812,20080213,'Décaler l\'ocurrence du 07/05/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25813,20080213,'Décaler l\'ocurrence du 14/05/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25814,20080213,'Décaler l\'ocurrence du 21/05/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25815,20080213,'Décaler l\'ocurrence du 28/05/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25816,20080213,'Décaler l\'ocurrence du 04/06/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25817,20080213,'Décaler l\'ocurrence du 11/06/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25818,20080213,'Décaler l\'ocurrence du 18/06/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25819,20080213,'Décaler l\'ocurrence du 25/06/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25820,20080213,'Décaler l\'ocurrence du 02/07/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25821,20080213,'Décaler l\'ocurrence du 09/07/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25822,20080213,'Décaler l\'ocurrence du 16/07/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25823,20080213,'Décaler l\'ocurrence du 23/07/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25824,20080213,'Décaler l\'ocurrence du 30/07/2008 de la prestation',1610,6701,NULL,198,1,'Absence d\'un intervenant',1540,10,NULL,NULL,0),(25825,20080213,'La prestation du 15/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25826,20080213,'Nouvelle prestation le 14/02/2008',2015,8573,20080214,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25827,20080213,'La prestation du 22/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25828,20080213,'Nouvelle prestation le 21/02/2008',2015,8573,20080221,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25829,20080213,'La prestation du 15/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25830,20080213,'Nouvelle prestation le 14/02/2008',2015,8573,20080214,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25834,20080213,'Décaler l\'ocurrence du 14/02/2008 de la prestation',2015,8573,NULL,307,1,'Absence d\'un intervenant',1542,9,NULL,NULL,0),(25833,20080213,'Décaler l\'ocurrence du 14/02/2008 de la prestation',1590,6639,NULL,307,1,'Absence d\'un intervenant',1542,9,NULL,NULL,0),(25835,20080213,'Décaler l\'ocurrence du 15/02/2008 de la prestation',2191,9855,NULL,307,1,'Absence d\'un intervenant',1542,9,NULL,NULL,0),(25837,20080213,'La prestation du 18/02/2008 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25838,20080213,'La prestation du 25/02/2008 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25839,20080213,'La prestation du 22/02/2008 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25846,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25847,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25848,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25849,20080214,'La prestation du 14/02/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25850,20080214,'La prestation du 13/02/2008 a été annulée',2109,9178,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25855,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25872,20080214,'La prestation du 14/02/2008 a été reportée',953,2105,20080216,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25874,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25876,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25877,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25878,20080214,'La prestation du 22/02/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25879,20080214,'La prestation du 29/02/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25880,20080214,'La prestation du 14/02/2008 a été annulée',1354,4523,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25881,20080214,'Nouvelle prestation le 14/02/2008',1354,4523,20080214,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25884,20080214,'La prestation du 21/02/2008 a été annulée',1988,8455,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25885,20080214,'La prestation du 28/02/2008 a été annulée',1976,8428,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25890,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25897,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25899,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25901,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25902,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25903,20080214,'La prestation du 13/02/2008 a été reportée',2115,9211,20080215,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25904,20080214,'La prestation du 12/02/2008 a été annulée',2234,10110,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25905,20080214,'La prestation du 12/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25906,20080214,'La prestation du 14/02/2008 a été annulée',2234,10111,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25907,20080214,'La prestation du 15/02/2008 a été annulée',1091,2867,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25908,20080214,'La prestation du 13/02/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25909,20080214,'La prestation du 15/02/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25910,20080214,'La prestation du 15/02/2008 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25911,20080214,'Intervenant(e) concerné(e) : ES MARAL 48',NULL,NULL,20080124,567,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25933,20080214,'La prestation du 19/02/2008 a été annulée',951,9802,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25934,20080214,'La prestation du 21/02/2008 a été annulée',951,1877,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(25959,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25961,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25962,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(25977,20080215,'La prestation du 13/02/2008 a été annulée',2115,9211,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(25983,20080215,'La prestation du 27/02/2008 a été annulée',1397,6521,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26024,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26026,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26027,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26056,20080215,'La prestation du 03/03/2008 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26057,20080215,'La prestation du 18/02/2008 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26058,20080215,'La prestation du 18/02/2008 a été annulée',1006,2316,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26059,20080215,'La prestation du 18/02/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26061,20080215,'La prestation du 28/02/2008 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26070,20080215,'La prestation du 19/02/2008 a été annulée',2292,10460,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26071,20080215,'La prestation du 19/02/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26072,20080215,'La prestation du 15/02/2008 a été annulée',1707,7773,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26074,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26077,20080215,'La prestation du 15/02/2008 a été reportée',2056,8817,20080215,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26080,20080215,'La prestation du 19/02/2008 a été annulée',1132,3096,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26083,20080215,'La prestation du 29/02/2008 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26084,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26088,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26089,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26094,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26095,20080215,'La prestation du 14/02/2008 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26096,20080215,'Nouvelle prestation le 15/02/2008',805,1397,20080215,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26099,20080215,'La prestation du 12/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26100,20080215,'Nouvelle prestation le 12/02/2008',1609,6700,20080212,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26104,20080215,'Intervenant(e) concerné(e) : MORIN AGNES 49',NULL,NULL,20080125,566,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26105,20080215,'La prestation du 19/02/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26106,20080215,'Nouvelle prestation le 19/02/2008',1951,8291,20080219,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26107,20080215,'La prestation du 18/02/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26108,20080215,'Nouvelle prestation le 19/02/2008',1885,7856,20080219,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26109,20080215,'La prestation du 18/02/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26110,20080215,'Nouvelle prestation le 18/02/2008',1358,4532,20080218,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26114,20080215,'La prestation du 12/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26115,20080215,'Nouvelle prestation le 15/02/2008',1609,6700,20080215,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26116,20080215,'La prestation du 27/02/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26117,20080215,'La prestation du 12/03/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26118,20080215,'La prestation du 26/03/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26119,20080215,'La prestation du 12/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26120,20080215,'Nouvelle prestation le 15/02/2008',1609,6700,20080215,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26123,20080215,'La prestation du 25/02/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26131,20080215,'La prestation du 13/02/2008 a été reportée',2345,10765,20080214,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26136,20080215,'Décaler l\'ocurrence du 19/02/2008 de la prestation',2234,10110,NULL,537,1,'Absence d\'un intervenant',1562,10,NULL,NULL,0),(26137,20080215,'Décaler l\'ocurrence du 21/02/2008 de la prestation',2234,10111,NULL,537,1,'Absence d\'un intervenant',1562,10,NULL,NULL,0),(26138,20080215,'Décaler l\'ocurrence du 19/02/2008 de la prestation',2259,10317,NULL,537,1,'Absence d\'un intervenant',1562,10,NULL,NULL,0),(26139,20080215,'La prestation du 18/02/2008 a été reportée',1977,8429,20080219,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26158,20080218,'La prestation du 19/02/2008 a été annulée',2193,9862,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26159,20080218,'La prestation du 20/02/2008 a été annulée',2149,9475,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26161,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26162,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26163,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26164,20080218,'La prestation du 18/02/2008 a été annulée',2362,10899,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26165,20080218,'La prestation du 29/02/2008 a été annulée',1758,7334,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26166,20080218,'La prestation du 18/02/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26169,20080218,'La prestation du 19/02/2008 a été reportée',1768,7376,20080221,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26170,20080218,'La prestation du 21/02/2008 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26171,20080218,'Nouvelle prestation le 21/02/2008',805,1397,20080221,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26172,20080218,'La prestation du 14/02/2008 a été annulée',760,1151,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26173,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26175,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26176,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26180,20080218,'La prestation du 18/02/2008 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26195,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26196,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26200,20080218,'La prestation du 18/02/2008 a été annulée',1671,6940,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26201,20080218,'La prestation du 18/02/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26202,20080218,'Nouvelle prestation le 18/02/2008',1371,4590,20080218,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26205,20080218,'La prestation du 19/02/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26246,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26247,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26248,20080218,'La prestation du 19/02/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26249,20080218,'La prestation du 18/02/2008 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26250,20080218,'La prestation du 21/02/2008 a été annulée',1726,7353,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26251,20080218,'Nouvelle prestation le 20/02/2008',1726,7353,20080220,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26252,20080218,'La prestation du 22/02/2008 a été annulée',2191,9855,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26253,20080218,'La prestation du 15/02/2008 a été annulée',2191,9855,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26254,20080218,'Nouvelle prestation le 21/02/2008',2191,9855,20080221,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26255,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26258,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26259,20080218,'La prestation du 26/03/2008 a été annulée',1969,8389,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26260,20080218,'La prestation du 02/04/2008 a été reportée',1969,8389,20080402,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26261,20080218,'La prestation du 19/02/2008 a été annulée',1946,8280,NULL,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26262,20080218,'La prestation du 26/02/2008 a été reportée',1946,8280,20080226,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26270,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26271,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26275,20080218,'La prestation du 21/02/2008 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26276,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26277,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26279,20080218,'Intervenant(e) concerné(e) : BRAHMI FAÏZA 35',NULL,NULL,20080128,494,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26280,20080218,'La prestation du 19/02/2008 a été annulée',2234,10110,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26281,20080218,'La prestation du 19/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26282,20080218,'La prestation du 20/02/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26283,20080218,'Nouvelle prestation le 21/02/2008',1355,4524,20080221,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26284,20080218,'La prestation du 22/02/2008 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26291,20080218,'La prestation du 19/02/2008 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26292,20080218,'Nouvelle prestation le 19/02/2008',1271,4071,20080219,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26293,20080218,'La prestation du 21/02/2008 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26294,20080218,'Nouvelle prestation le 22/02/2008',1271,4070,20080222,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26297,20080219,'La prestation du 19/02/2008 a été annulée',1910,7985,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26298,20080219,'La prestation du 19/02/2008 a été annulée',2366,10902,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26299,20080219,'La prestation du 19/02/2008 a été annulée',2367,10903,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26300,20080219,'Décaler l\'ocurrence du 25/02/2008 de la prestation',2361,10896,NULL,588,1,'Absence d\'un intervenant',1572,10,NULL,NULL,0),(26301,20080219,'Décaler l\'ocurrence du 26/02/2008 de la prestation',2366,10902,NULL,588,1,'Absence d\'un intervenant',1572,10,NULL,NULL,0),(26302,20080219,'Décaler l\'ocurrence du 26/02/2008 de la prestation',2367,10903,NULL,588,1,'Absence d\'un intervenant',1572,10,NULL,NULL,0),(26304,20080219,'La prestation du 19/02/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26305,20080219,'Nouvelle prestation le 20/02/2008',2125,9249,20080220,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26308,20080219,'La prestation du 20/02/2008 a été reportée',1217,8109,20080221,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26311,20080219,'La prestation du 26/02/2008 a été annulée',1264,3908,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26322,20080219,'La prestation du 26/02/2008 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26323,20080219,'Nouvelle prestation le 26/02/2008',1591,6640,20080226,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26324,20080219,'La prestation du 28/02/2008 a été annulée',1679,6968,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26325,20080219,'La prestation du 19/02/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26330,20080219,'La prestation du 26/02/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26332,20080219,'La prestation du 04/03/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26333,20080219,'La prestation du 26/02/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26334,20080219,'La prestation du 20/02/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26336,20080219,'La prestation du 21/02/2008 a été annulée',1756,7332,NULL,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26341,20080219,'La prestation du 22/02/2008 a été annulée',764,11116,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26342,20080219,'La prestation du 20/02/2008 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26343,20080219,'La prestation du 19/02/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26344,20080219,'Nouvelle prestation le 21/02/2008',1318,4273,20080221,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26345,20080219,'La prestation du 19/02/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26346,20080219,'Nouvelle prestation le 22/02/2008',1318,4273,20080222,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26347,20080219,'La prestation du 20/02/2008 a été annulée',2071,8923,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26348,20080219,'La prestation du 21/02/2008 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26349,20080219,'La prestation du 26/02/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26350,20080219,'La prestation du 04/03/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26351,20080219,'La prestation du 21/02/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26352,20080219,'La prestation du 22/02/2008 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26353,20080219,'La prestation du 22/02/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26354,20080219,'La prestation du 26/02/2008 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26355,20080219,'La prestation du 04/03/2008 a été annulée',1595,6647,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26356,20080219,'La prestation du 22/02/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26357,20080219,'La prestation du 06/03/2008 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26359,20080219,'La prestation du 19/02/2008 a été annulée',2328,10696,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26362,20080219,'La prestation du 25/02/2008 a été annulée',2112,9204,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26363,20080219,'La prestation du 28/02/2008 a été annulée',2112,9205,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26373,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26375,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26376,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26377,20080220,'La prestation du 20/02/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26378,20080220,'La prestation du 20/02/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26379,20080220,'La prestation du 25/02/2008 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26380,20080220,'La prestation du 27/02/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26382,20080220,'La prestation du 28/02/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26393,20080220,'La prestation du 21/02/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26396,20080220,'La prestation du 28/02/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26397,20080220,'La prestation du 19/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26398,20080220,'Nouvelle prestation le 22/02/2008',1609,6700,20080222,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26399,20080220,'La prestation du 19/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26400,20080220,'Nouvelle prestation le 22/02/2008',1609,6700,20080222,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26407,20080220,'La prestation du 26/02/2008 a été annulée',1172,3321,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26408,20080220,'La prestation du 04/03/2008 a été annulée',1172,3321,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26409,20080220,'La prestation du 29/04/2008 a été annulée',1172,3321,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26410,20080220,'La prestation du 21/02/2008 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26411,20080220,'Nouvelle prestation le 21/02/2008',1900,7935,20080221,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26415,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26416,20080220,'La prestation du 29/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26417,20080220,'Nouvelle prestation le 28/02/2008',643,590,20080228,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26418,20080220,'La prestation du 07/03/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26419,20080220,'La prestation du 14/03/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26420,20080220,'La prestation du 21/03/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26421,20080220,'La prestation du 28/03/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26422,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26423,20080220,'La prestation du 28/02/2008 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26424,20080220,'Nouvelle prestation le 29/02/2008',805,1397,20080229,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26425,20080220,'La prestation du 29/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26426,20080220,'Nouvelle prestation le 28/02/2008',643,590,20080228,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26434,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26441,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26449,20080220,'La prestation du 19/02/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26450,20080220,'La prestation du 21/02/2008 a été reportée',1573,11145,20080221,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26451,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26452,20080220,'La prestation du 04/03/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26454,20080220,'La prestation du 26/02/2008 a été annulée',707,940,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26455,20080220,'La prestation du 27/02/2008 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26456,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26491,20080220,'Intervenant(e) concerné(e) : LAMEIRA RODRIGUES MARTA 50',NULL,NULL,20080130,569,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(26546,20080221,'La prestation du 21/02/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26554,20080221,'La prestation du 28/02/2008 a été annulée',1756,7332,NULL,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26555,20080221,'Nouvelle prestation le 25/02/2008',1756,7332,20080225,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26556,20080221,'La prestation du 10/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26557,20080221,'La prestation du 24/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26560,20080221,'La prestation du 25/02/2008 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26561,20080221,'La prestation du 03/03/2008 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26564,20080221,'La prestation du 22/02/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26565,20080221,'La prestation du 04/03/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26568,20080221,'La prestation du 29/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26569,20080221,'Nouvelle prestation le 29/02/2008',2015,8573,20080229,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26570,20080221,'La prestation du 29/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26571,20080221,'Nouvelle prestation le 29/02/2008',2015,8573,20080229,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26572,20080221,'La prestation du 15/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26573,20080221,'Nouvelle prestation le 14/02/2008',2015,8573,20080214,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26574,20080221,'La prestation du 01/02/2008 a été reportée',2015,8573,20080201,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26575,20080221,'La prestation du 22/02/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26576,20080221,'Nouvelle prestation le 21/02/2008',2015,8573,20080221,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26577,20080221,'La prestation du 26/02/2008 a été annulée',2292,10460,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26578,20080221,'Nouvelle prestation le 27/02/2008',2292,10460,20080227,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26579,20080221,'La prestation du 27/02/2008 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26580,20080221,'La prestation du 25/02/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26581,20080221,'La prestation du 03/03/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26582,20080221,'Nouvelle prestation le 03/03/2008',873,2087,20080303,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26583,20080221,'La prestation du 26/02/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26584,20080221,'Nouvelle prestation le 26/02/2008',740,2086,20080226,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26594,20080221,'La prestation du 22/02/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26595,20080221,'Nouvelle prestation le 21/02/2008',1553,6399,20080221,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26596,20080221,'La prestation du 22/02/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26597,20080221,'Nouvelle prestation le 21/02/2008',1553,6399,20080221,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26618,20080221,'La prestation du 21/02/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26620,20080221,'Décaler l\'ocurrence du 22/02/2008 de la prestation',1708,7085,NULL,410,1,'Absence d\'un intervenant',1594,10,NULL,NULL,0),(26621,20080221,'Décaler l\'ocurrence du 22/02/2008 de la prestation',1754,7326,NULL,410,1,'Absence d\'un intervenant',1594,10,NULL,NULL,0),(26630,20080221,'La prestation du 18/02/2008 a été annulée',1998,8503,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26631,20080221,'Nouvelle prestation le 18/02/2008',1998,8503,20080218,601,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26633,20080221,'La prestation du 22/02/2008 a été reportée',1278,3982,20080222,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26634,20080221,'La prestation du 26/02/2008 a été annulée',1611,6703,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26635,20080221,'La prestation du 25/02/2008 a été annulée',2032,8704,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26638,20080221,'La prestation du 27/02/2008 a été annulée',1910,7985,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26639,20080221,'La prestation du 05/03/2008 a été annulée',1910,7985,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26640,20080221,'La prestation du 12/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26641,20080221,'Nouvelle prestation le 12/02/2008',2259,10317,20080212,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26642,20080221,'La prestation du 19/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26643,20080221,'Nouvelle prestation le 19/02/2008',2259,10317,20080219,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26644,20080221,'La prestation du 15/02/2008 a été reportée',1597,6649,20080211,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26645,20080221,'La prestation du 08/02/2008 a été reportée',1597,6649,20080208,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26648,20080221,'La prestation du 20/02/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26649,20080221,'La prestation du 27/02/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26650,20080221,'La prestation du 29/02/2008 a été annulée',1278,3982,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26656,20080221,'La prestation du 18/02/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26657,20080221,'Nouvelle prestation le 18/02/2008',1371,4590,20080218,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26658,20080221,'La prestation du 13/02/2008 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26659,20080221,'Nouvelle prestation le 13/02/2008',1755,7327,20080213,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26676,20080222,'La prestation du 20/02/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26677,20080222,'La prestation du 27/02/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26678,20080222,'La prestation du 05/03/2008 a été annulée',1359,4534,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26682,20080222,'La prestation du 22/02/2008 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26687,20080222,'La prestation du 22/02/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26688,20080222,'Nouvelle prestation le 22/02/2008',1038,2509,20080222,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26689,20080222,'La prestation du 20/02/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26690,20080222,'La prestation du 21/02/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26691,20080222,'La prestation du 21/02/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26692,20080222,'La prestation du 27/02/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26693,20080222,'Nouvelle prestation le 27/02/2008',1725,7136,20080227,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26694,20080222,'La prestation du 26/02/2008 a été annulée',2292,10460,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26695,20080222,'Nouvelle prestation le 27/02/2008',2292,10460,20080227,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26700,20080222,'La prestation du 22/02/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26701,20080222,'La prestation du 07/03/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26711,20080222,'La prestation du 26/02/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26712,20080222,'Nouvelle prestation le 26/02/2008',1543,6726,20080226,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26727,20080222,'La prestation du 22/02/2008 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26728,20080222,'La prestation du 19/02/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26729,20080222,'Nouvelle prestation le 22/02/2008',1318,4273,20080222,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26730,20080222,'La prestation du 15/02/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26732,20080222,'La prestation du 26/02/2008 a été annulée',2401,11200,NULL,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26733,20080222,'La prestation du 15/02/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26734,20080222,'La prestation du 22/02/2008 a été reportée',2000,8528,20080218,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26735,20080222,'La prestation du 22/02/2008 a été annulée',2003,8537,NULL,495,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(26736,20080222,'Nouvelle prestation le 22/02/2008',2003,8537,20080222,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(26737,20080222,'La prestation du 29/02/2008 a été annulée',1859,7731,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(26738,20080222,'La prestation du 21/02/2008 a été annulée',2135,9319,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(26742,20080222,'La prestation du 22/02/2008 a été annulée',1586,6596,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(26743,20080222,'La prestation du 22/02/2008 a été reportée',2368,10908,20080222,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(26745,20080223,'Décaler l\'ocurrence du 28/02/2008 de la prestation',1564,6695,NULL,379,1,'Absence d\'un intervenant',1599,11,NULL,NULL,0),(26746,20080223,'Décaler l\'ocurrence du 06/03/2008 de la prestation',1564,6695,NULL,379,1,'Absence d\'un intervenant',1599,11,NULL,NULL,0),(26747,20080223,'Décaler l\'ocurrence du 26/02/2008 de la prestation',1768,7376,NULL,379,1,'Absence d\'un intervenant',1599,11,NULL,NULL,0),(26748,20080223,'Décaler l\'ocurrence du 04/03/2008 de la prestation',1768,7376,NULL,379,1,'Absence d\'un intervenant',1599,11,NULL,NULL,0),(26749,20080223,'Décaler l\'ocurrence du 05/03/2008 de la prestation',786,8626,NULL,379,1,'Absence d\'un intervenant',1599,11,NULL,NULL,0),(26750,20080223,'La prestation du 25/02/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26751,20080223,'Nouvelle prestation le 25/02/2008',863,1604,20080225,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26752,20080223,'La prestation du 25/02/2008 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26753,20080223,'Nouvelle prestation le 25/02/2008',645,7036,20080225,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26754,20080223,'La prestation du 28/02/2008 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26755,20080223,'Nouvelle prestation le 28/02/2008',805,1397,20080228,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26756,20080223,'La prestation du 26/02/2008 a été annulée',1768,7376,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26757,20080223,'Nouvelle prestation le 26/02/2008',1768,7376,20080226,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26758,20080223,'La prestation du 27/02/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26759,20080223,'Nouvelle prestation le 27/02/2008',769,1298,20080227,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26760,20080223,'La prestation du 28/02/2008 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26761,20080223,'Nouvelle prestation le 28/02/2008',1564,6695,20080228,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26762,20080223,'La prestation du 29/02/2008 a été annulée',643,590,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26763,20080223,'Nouvelle prestation le 28/02/2008',643,590,20080228,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26764,20080223,'La prestation du 29/02/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26765,20080223,'Nouvelle prestation le 29/02/2008',274,576,20080229,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26767,20080224,'La prestation du 14/03/2008 a été annulée',2015,8573,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26768,20080224,'La prestation du 28/02/2008 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26769,20080224,'La prestation du 26/02/2008 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26770,20080224,'La prestation du 04/03/2008 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26771,20080224,'La prestation du 13/02/2008 a été annulée',1397,6521,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26772,20080224,'Nouvelle prestation le 13/02/2008',1397,6521,20080213,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26773,20080224,'La prestation du 22/02/2008 a été annulée',1456,5230,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26774,20080224,'Nouvelle prestation le 22/02/2008',1456,5230,20080222,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26775,20080224,'La prestation du 22/02/2008 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26776,20080224,'La prestation du 29/02/2008 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26777,20080224,'La prestation du 22/02/2008 a été annulée',1439,5001,NULL,316,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26778,20080224,'La prestation du 29/02/2008 a été annulée',1049,2537,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26779,20080224,'La prestation du 01/02/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26780,20080224,'La prestation du 15/02/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26781,20080224,'La prestation du 29/02/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26782,20080224,'La prestation du 08/02/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26783,20080224,'La prestation du 22/02/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26784,20080225,'Intervenant(e) concerné(e) : DOUAIR SOPHIA',NULL,NULL,20080204,119,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26785,20080225,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080204,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26786,20080225,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20080204,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26787,20080225,'Intervenant(e) concerné(e) : KHOUNLOTHAM PING',NULL,NULL,20080204,199,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26790,20080225,'La prestation du 03/03/2008 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26791,20080225,'La prestation du 10/03/2008 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26792,20080225,'La prestation du 27/02/2008 a été annulée',2083,9026,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26793,20080225,'La prestation du 05/03/2008 a été annulée',2083,9026,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26801,20080225,'La prestation du 21/02/2008 a été annulée',1756,7332,NULL,420,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26802,20080225,'Nouvelle prestation le 25/02/2008',1756,7332,20080225,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26803,20080225,'La prestation du 22/02/2008 a été annulée',1758,7334,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26806,20080225,'La prestation du 25/02/2008 a été annulée',2419,11250,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26807,20080225,'La prestation du 27/02/2008 a été annulée',2419,11251,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26808,20080225,'Intervenant(e) concerné(e) : DOUAIR SOPHIA',NULL,NULL,20080204,119,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26809,20080225,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080204,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26810,20080225,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20080204,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26811,20080225,'Intervenant(e) concerné(e) : KHOUNLOTHAM PING',NULL,NULL,20080204,199,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26812,20080225,'La prestation du 25/02/2008 a été reportée',1592,6642,20080227,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26813,20080225,'Décaler l\'ocurrence du 25/02/2008 de la prestation',2209,9962,NULL,271,1,'Absence d\'un intervenant',1601,9,NULL,NULL,0),(26814,20080225,'La prestation du 05/03/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26816,20080225,'La prestation du 25/02/2008 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26817,20080225,'Nouvelle prestation le 25/02/2008',981,2136,20080225,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26818,20080225,'La prestation du 26/02/2008 a été reportée',1509,5830,20080227,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26819,20080225,'La prestation du 26/02/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26820,20080225,'Nouvelle prestation le 26/02/2008',1553,6398,20080226,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26821,20080225,'La prestation du 29/02/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26822,20080225,'Nouvelle prestation le 29/02/2008',1553,6399,20080229,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26835,20080225,'La prestation du 03/03/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26836,20080225,'La prestation du 29/02/2008 a été annulée',2398,11196,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26840,20080225,'La prestation du 29/02/2008 a été annulée',1120,3041,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26841,20080225,'La prestation du 29/04/2008 a été annulée',1120,3040,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26842,20080225,'La prestation du 02/05/2008 a été annulée',1120,3041,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26843,20080225,'La prestation du 28/02/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26844,20080225,'La prestation du 05/03/2008 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26845,20080225,'La prestation du 03/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26846,20080225,'Nouvelle prestation le 10/03/2008',1810,7531,20080310,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26847,20080225,'La prestation du 17/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26848,20080225,'Nouvelle prestation le 24/03/2008',1810,7531,20080324,595,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26849,20080225,'La prestation du 31/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26852,20080225,'La prestation du 25/02/2008 a été annulée',2361,10896,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26853,20080225,'La prestation du 28/02/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26854,20080225,'La prestation du 26/02/2008 a été annulée',2328,10696,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26855,20080225,'La prestation du 26/02/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26856,20080225,'Nouvelle prestation le 26/02/2008',706,939,20080226,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26857,20080225,'La prestation du 25/02/2008 a été reportée',2209,9962,20080226,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26861,20080225,'La prestation du 29/02/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26862,20080225,'Nouvelle prestation le 29/02/2008',1038,2509,20080229,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26870,20080225,'La prestation du 21/02/2008 a été reportée',2113,10393,20080221,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26871,20080225,'La prestation du 19/02/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26872,20080225,'Nouvelle prestation le 22/02/2008',1609,6700,20080222,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26873,20080225,'La prestation du 11/03/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26874,20080225,'Nouvelle prestation le 11/03/2008',740,2086,20080311,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26881,20080225,'La prestation du 21/02/2008 a été annulée',2397,11195,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26892,20080225,'La prestation du 26/02/2008 a été reportée',1528,6225,20080226,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(26893,20080225,'Intervenant(e) concerné(e) : DOUAIR SOPHIA',NULL,NULL,20080204,119,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26894,20080225,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080204,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26895,20080225,'Intervenant(e) concerné(e) : DUSFOUR MAGUY',NULL,NULL,20080204,163,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26896,20080225,'Intervenant(e) concerné(e) : KHOUNLOTHAM PING',NULL,NULL,20080204,199,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(26911,20080225,'La prestation du 27/02/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26912,20080225,'La prestation du 13/02/2008 a été annulée',287,595,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26913,20080225,'Nouvelle prestation le 13/02/2008',287,595,20080213,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26914,20080225,'La prestation du 25/02/2008 a été reportée',1524,10341,20080228,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26917,20080226,'La prestation du 28/02/2008 a été annulée',1564,6695,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26918,20080226,'Nouvelle prestation le 28/02/2008',1564,6695,20080228,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(26919,20080226,'La prestation du 03/03/2008 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26920,20080226,'La prestation du 06/03/2008 a été annulée',841,1539,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26921,20080226,'La prestation du 25/02/2008 a été annulée',2234,10110,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26922,20080226,'La prestation du 26/02/2008 a été reportée',1657,6863,20080226,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29389,20080321,'La prestation du 25/03/2008 a été annulée',1542,6360,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29391,20080321,'Nouvelle prestation le 25/03/2008',696,2084,20080325,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26932,20080226,'La prestation du 29/02/2008 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(26994,20080226,'La prestation du 04/03/2008 a été annulée',2395,11191,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27007,20080226,'La prestation du 26/02/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27012,20080226,'La prestation du 21/02/2008 a été annulée',2422,11279,NULL,0,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(27018,20080226,'La prestation du 03/03/2008 a été annulée',2419,11250,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27019,20080226,'La prestation du 05/03/2008 a été annulée',2419,11251,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27020,20080226,'La prestation du 26/02/2008 a été annulée',2400,11199,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27021,20080226,'La prestation du 29/02/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27022,20080226,'La prestation du 28/02/2008 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27023,20080226,'Nouvelle prestation le 28/02/2008',1228,3642,20080228,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27031,20080226,'La prestation du 07/12/2007 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27032,20080226,'La prestation du 21/12/2007 a été reportée',2000,8528,20071221,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27033,20080226,'La prestation du 14/12/2007 a été reportée',2000,8528,20071214,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27038,20080226,'La prestation du 29/02/2008 a été reportée',2000,8528,20080229,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27039,20080226,'La prestation du 25/02/2008 a été reportée',2000,8528,20080225,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27040,20080226,'La prestation du 31/12/2007 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27041,20080226,'La prestation du 17/12/2007 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27042,20080226,'La prestation du 10/12/2007 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27044,20080226,'La prestation du 26/02/2008 a été annulée',987,2196,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27045,20080226,'La prestation du 04/03/2008 a été annulée',2028,8696,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27046,20080226,'La prestation du 06/03/2008 a été annulée',2028,8697,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27047,20080226,'La prestation du 18/02/2008 a été reportée',2000,8528,20080218,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27058,20080226,'La prestation du 29/02/2008 a été reportée',2401,11201,20080229,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27059,20080226,'La prestation du 29/02/2008 a été reportée',2401,11201,20080229,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27060,20080226,'La prestation du 29/02/2008 a été reportée',2401,11201,20080229,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27061,20080226,'La prestation du 04/03/2008 a été reportée',2401,11200,20080304,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27062,20080226,'La prestation du 27/02/2008 a été annulée',897,6269,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27064,20080226,'La prestation du 27/02/2008 a été annulée',1442,5027,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27079,20080227,'La prestation du 03/03/2008 a été annulée',2067,8918,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27084,20080227,'La prestation du 29/02/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27089,20080227,'La prestation du 29/02/2008 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27090,20080227,'Nouvelle prestation le 29/02/2008',1708,7085,20080229,559,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27109,20080227,'La prestation du 10/03/2008 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27110,20080227,'Nouvelle prestation le 10/03/2008',981,2136,20080310,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27111,20080227,'La prestation du 25/02/2008 a été annulée',1592,6642,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27113,20080227,'La prestation du 26/02/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27114,20080227,'Nouvelle prestation le 28/02/2008',706,939,20080228,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27115,20080227,'La prestation du 26/02/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27116,20080227,'Nouvelle prestation le 28/02/2008',706,939,20080228,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27173,20080227,'La prestation du 28/02/2008 a été annulée',2032,8705,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27177,20080227,'La prestation du 12/03/2008 a été annulée',2287,10430,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27178,20080227,'La prestation du 26/03/2008 a été annulée',2287,10430,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27179,20080227,'La prestation du 03/03/2008 a été annulée',1908,10660,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27180,20080227,'La prestation du 17/03/2008 a été annulée',1908,10660,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27181,20080227,'La prestation du 29/02/2008 a été annulée',1631,7980,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27182,20080227,'Nouvelle prestation le 28/02/2008',1631,7980,20080228,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27183,20080227,'La prestation du 25/02/2008 a été annulée',1584,8007,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27184,20080227,'Nouvelle prestation le 25/02/2008',1584,8007,20080225,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27185,20080227,'La prestation du 05/03/2008 a été annulée',2029,8698,NULL,502,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29390,20080321,'La prestation du 24/03/2008 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27205,20080227,'La prestation du 28/02/2008 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27206,20080227,'Nouvelle prestation le 29/02/2008',708,943,20080229,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27207,20080227,'La prestation du 29/02/2008 a été annulée',825,1464,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27223,20080228,'La prestation du 26/02/2008 a été annulée',1903,7950,NULL,313,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27224,20080228,'Nouvelle prestation le 26/02/2008',1903,7950,20080226,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27227,20080228,'La prestation du 27/02/2008 a été annulée',2399,11197,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27228,20080228,'La prestation du 03/03/2008 a été annulée',1959,8347,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27229,20080228,'La prestation du 05/02/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27230,20080228,'Nouvelle prestation le 05/02/2008',706,939,20080205,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27231,20080228,'La prestation du 19/02/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27232,20080228,'Nouvelle prestation le 19/02/2008',706,939,20080219,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27233,20080228,'La prestation du 29/02/2008 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27234,20080228,'Nouvelle prestation le 29/02/2008',671,5226,20080229,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27235,20080228,'La prestation du 06/03/2008 a été reportée',2432,11440,20080306,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27236,20080228,'La prestation du 29/02/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27237,20080228,'La prestation du 28/02/2008 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27238,20080228,'La prestation du 25/02/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27239,20080228,'Nouvelle prestation le 25/02/2008',2259,10317,20080225,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27240,20080228,'La prestation du 28/02/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27241,20080228,'La prestation du 28/02/2008 a été reportée',1122,3047,20080229,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27242,20080228,'La prestation du 28/02/2008 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27243,20080228,'Nouvelle prestation le 29/02/2008',858,1582,20080229,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27244,20080228,'La prestation du 05/03/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27246,20080228,'La prestation du 07/03/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27247,20080228,'Nouvelle prestation le 06/03/2008',1553,6399,20080306,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27248,20080228,'La prestation du 04/03/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27249,20080228,'Nouvelle prestation le 04/03/2008',1553,6398,20080304,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27258,20080228,'La prestation du 26/02/2008 a été annulée',2153,9536,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27259,20080228,'La prestation du 18/02/2008 a été annulée',2279,10369,NULL,622,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(27261,20080228,'La prestation du 05/03/2008 a été annulée',2291,10451,NULL,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27262,20080228,'La prestation du 27/02/2008 a été reportée',2291,10451,20080227,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27263,20080228,'La prestation du 11/02/2008 a été reportée',2000,8528,20080211,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27265,20080228,'La prestation du 06/03/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27270,20080228,'La prestation du 20/02/2008 a été annulée',2290,11277,NULL,0,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(27282,20080228,'La prestation du 27/02/2008 a été annulée',2170,10870,NULL,0,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(27283,20080228,'La prestation du 28/02/2008 a été annulée',2170,10871,NULL,0,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(27287,20080228,'La prestation du 24/03/2008 a été annulée',2434,11460,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27288,20080228,'La prestation du 08/02/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27289,20080228,'Nouvelle prestation le 08/02/2008',1317,4271,20080208,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27290,20080228,'La prestation du 15/02/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27291,20080228,'Nouvelle prestation le 15/02/2008',1317,4271,20080215,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27292,20080228,'La prestation du 22/02/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27293,20080228,'Nouvelle prestation le 22/02/2008',1317,4271,20080222,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27294,20080228,'La prestation du 08/02/2008 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27295,20080228,'La prestation du 28/02/2008 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27296,20080228,'Nouvelle prestation le 28/02/2008',1126,3072,20080228,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27297,20080228,'La prestation du 08/02/2008 a été annulée',276,1300,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27298,20080228,'La prestation du 28/02/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27299,20080228,'La prestation du 14/02/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27300,20080228,'La prestation du 11/02/2008 a été reportée',1524,10341,20080209,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27301,20080228,'La prestation du 28/02/2008 a été annulée',2387,11144,NULL,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27302,20080228,'La prestation du 04/02/2008 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27303,20080228,'La prestation du 05/03/2008 a été annulée',2071,8923,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27306,20080228,'La prestation du 29/02/2008 a été annulée',1777,7420,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27308,20080228,'La prestation du 27/02/2008 a été annulée',2406,11210,NULL,613,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27312,20080228,'La prestation du 04/03/2008 a été reportée',1310,6693,20080303,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27319,20080228,'La prestation du 15/02/2008 a été annulée',2146,9456,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27320,20080228,'La prestation du 29/02/2008 a été annulée',2146,9456,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27372,20080229,'Intervenant(e) concerné(e) : HAMMAN SOUMIA',NULL,NULL,20080208,557,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(27375,20080229,'La prestation du 11/02/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27376,20080229,'Nouvelle prestation le 12/02/2008',277,206,20080212,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27377,20080229,'La prestation du 03/03/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27378,20080229,'La prestation du 17/03/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27379,20080229,'La prestation du 31/03/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27380,20080229,'La prestation du 10/03/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27381,20080229,'La prestation du 24/03/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27382,20080229,'La prestation du 12/03/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27383,20080229,'La prestation du 26/03/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27384,20080229,'La prestation du 07/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27385,20080229,'Nouvelle prestation le 07/03/2008',274,576,20080307,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27386,20080229,'La prestation du 29/02/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27387,20080229,'La prestation du 29/02/2008 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27390,20080229,'La prestation du 04/03/2008 a été annulée',1768,7376,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27391,20080229,'Nouvelle prestation le 04/03/2008',1768,7376,20080304,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27392,20080229,'La prestation du 05/03/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27393,20080229,'Nouvelle prestation le 05/03/2008',769,1298,20080305,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27394,20080229,'La prestation du 06/03/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27395,20080229,'Nouvelle prestation le 06/03/2008',646,607,20080306,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27396,20080229,'La prestation du 05/03/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27397,20080229,'Nouvelle prestation le 05/03/2008',759,1149,20080305,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27398,20080229,'La prestation ponctuelle du 07/02/2008 de 09h00 à 10h30 a été annulée',646,NULL,NULL,621,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(27399,20080229,'La prestation du 31/01/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27400,20080229,'La prestation du 31/01/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27401,20080229,'Nouvelle prestation le 01/02/2008',1945,8274,20080201,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27402,20080229,'La prestation du 07/02/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27403,20080229,'Nouvelle prestation le 08/02/2008',1945,8274,20080208,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27404,20080229,'La prestation du 14/02/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27405,20080229,'Nouvelle prestation le 15/02/2008',1945,8274,20080215,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27406,20080229,'La prestation du 21/02/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27407,20080229,'Nouvelle prestation le 22/02/2008',1945,8274,20080222,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27408,20080229,'La prestation du 28/02/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27409,20080229,'Nouvelle prestation le 29/02/2008',1945,8274,20080229,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27411,20080229,'La prestation du 05/03/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27412,20080229,'Nouvelle prestation le 05/03/2008',759,1149,20080305,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27415,20080229,'La prestation du 14/02/2008 a été annulée',2216,10059,NULL,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27426,20080229,'La prestation du 13/03/2008 a été annulée',2260,10320,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27427,20080229,'La prestation du 29/02/2008 a été reportée',1597,6649,20080229,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27428,20080229,'La prestation du 29/02/2008 a été annulée',1597,6649,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27450,20080301,'La prestation du 03/03/2008 a été annulée',1977,8429,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27451,20080301,'La prestation du 29/02/2008 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27452,20080301,'La prestation du 03/03/2008 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27453,20080301,'La prestation du 14/02/2008 a été reportée',953,2105,20080216,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27454,20080301,'La prestation du 06/03/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27455,20080301,'La prestation du 20/03/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27456,20080301,'La prestation du 26/02/2008 a été annulée',2153,9536,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27457,20080301,'La prestation du 29/02/2008 a été reportée',1827,7589,20080229,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27458,20080301,'La prestation du 04/03/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27459,20080301,'Nouvelle prestation le 04/03/2008',706,939,20080304,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27460,20080301,'La prestation du 18/03/2008 a été annulée',706,939,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27461,20080301,'Nouvelle prestation le 18/03/2008',706,939,20080318,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27462,20080301,'La prestation du 07/03/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27463,20080301,'La prestation du 21/03/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27464,20080301,'La prestation du 13/03/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27465,20080301,'La prestation du 27/03/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27466,20080301,'La prestation du 29/02/2008 a été reportée',978,2107,20080229,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27467,20080301,'La prestation du 12/02/2008 a été reportée',2343,10756,20080213,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27468,20080301,'La prestation du 13/02/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27469,20080301,'La prestation du 27/02/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27524,20080302,'La prestation ponctuelle du 28/02/2008 de 09h00 à 12h00 a été annulée',670,NULL,NULL,271,1,'Annulation d\'un presatation ponctuelle',NULL,9,NULL,NULL,NULL),(27527,20080302,'La prestation du 19/02/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27528,20080302,'Nouvelle prestation le 20/02/2008',2125,9249,20080220,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27529,20080302,'La prestation du 27/02/2008 a été annulée',2147,9457,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27539,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27540,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27541,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27545,20080303,'La prestation du 03/03/2008 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27547,20080303,'La prestation du 03/03/2008 a été reportée',1998,8503,20080303,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27548,20080303,'La prestation du 03/03/2008 a été reportée',1998,8503,20080303,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27559,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27575,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27576,20080303,'La prestation du 10/03/2008 a été reportée',1592,6642,20080310,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27593,20080303,'La prestation du 04/03/2008 a été reportée',2208,9961,20080305,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27594,20080303,'La prestation du 10/03/2008 a été reportée',1592,6642,20080310,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27595,20080303,'La prestation du 03/03/2008 a été reportée',1592,6642,20080303,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27599,20080303,'La prestation du 04/03/2008 a été reportée',2014,8572,20080305,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27600,20080303,'La prestation du 11/03/2008 a été annulée',1310,6693,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27601,20080303,'La prestation du 03/03/2008 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27602,20080303,'Nouvelle prestation le 04/03/2008',1742,7285,20080304,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27603,20080303,'La prestation du 04/03/2008 a été annulée',1591,6640,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27604,20080303,'Nouvelle prestation le 03/03/2008',1591,6640,20080303,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27606,20080303,'La prestation du 03/04/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27607,20080303,'La prestation du 17/04/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27608,20080303,'La prestation du 03/03/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27609,20080303,'La prestation du 27/03/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27610,20080303,'Nouvelle prestation le 19/03/2008',927,3005,20080319,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27622,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27624,20080303,'La prestation du 27/03/2008 a été annulée',2135,9319,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27625,20080303,'Nouvelle prestation le 28/03/2008',2135,9319,20080328,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27626,20080303,'La prestation du 28/02/2008 a été annulée',2135,9319,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27627,20080303,'Nouvelle prestation le 29/02/2008',2135,9319,20080229,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27628,20080303,'La prestation du 25/02/2008 a été annulée',1965,8373,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27629,20080303,'La prestation du 03/03/2008 a été annulée',1965,8373,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27630,20080303,'La prestation du 10/03/2008 a été annulée',1908,10660,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27631,20080303,'La prestation du 24/03/2008 a été annulée',1908,10660,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27633,20080303,'La prestation du 07/03/2008 a été reportée',2398,11196,20080307,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27636,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27638,20080303,'La prestation du 05/03/2008 a été reportée',1217,8109,20080304,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27639,20080303,'Intervenant(e) concerné(e) : MASSON Rose-Ange 51',NULL,NULL,20080211,588,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27643,20080303,'La prestation du 27/02/2008 a été annulée',2171,9679,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27644,20080303,'La prestation du 29/02/2008 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27645,20080303,'Nouvelle prestation le 29/02/2008',671,5226,20080229,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27662,20080304,'La prestation du 04/03/2008 a été annulée',2277,10366,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27663,20080304,'La prestation du 28/02/2008 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27664,20080304,'Nouvelle prestation le 28/02/2008',1228,3642,20080228,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27665,20080304,'La prestation du 29/02/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27666,20080304,'Nouvelle prestation le 04/03/2008',2152,9518,20080304,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27670,20080304,'La prestation du 29/02/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27671,20080304,'La prestation du 04/03/2008 a été annulée',2328,10696,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27681,20080304,'La prestation du 06/03/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27688,20080304,'La prestation du 06/03/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27700,20080304,'La prestation du 06/03/2008 a été annulée',2166,9660,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27701,20080304,'La prestation du 07/03/2008 a été annulée',2316,11622,NULL,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27711,20080305,'La prestation du 24/03/2008 a été annulée',1584,8007,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27712,20080305,'La prestation du 24/03/2008 a été annulée',1643,6819,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27713,20080305,'La prestation du 24/03/2008 a été annulée',1965,8373,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(27714,20080305,'La prestation du 06/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27715,20080305,'Nouvelle prestation le 06/03/2008',980,2135,20080306,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27718,20080305,'Intervenant(e) concerné(e) : ',NULL,NULL,20080213,596,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(27719,20080305,'La prestation du 05/03/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27720,20080305,'La prestation du 06/03/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27721,20080305,'Décaler l\'ocurrence du 07/03/2008 de la prestation',1708,7085,NULL,410,1,'Absence d\'un intervenant',1644,10,NULL,NULL,0),(27722,20080305,'Décaler l\'ocurrence du 07/03/2008 de la prestation',1754,7326,NULL,410,1,'Absence d\'un intervenant',1644,10,NULL,NULL,0),(27723,20080305,'Décaler l\'ocurrence du 07/03/2008 de la prestation',2152,9518,NULL,410,1,'Absence d\'un intervenant',1644,10,NULL,NULL,0),(27724,20080305,'La prestation du 07/03/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27725,20080305,'La prestation du 02/04/2008 a été annulée',2341,10752,NULL,594,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27743,20080305,'La prestation du 21/02/2008 a été annulée',2387,11144,NULL,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27745,20080305,'La prestation du 21/02/2008 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(27756,20080305,'La prestation du 05/03/2008 a été reportée',2115,9211,20080307,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27769,20080305,'La prestation du 07/03/2008 a été annulée',1084,2873,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27770,20080305,'Nouvelle prestation le 07/03/2008',1084,2873,20080307,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27809,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27810,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27811,20080306,'La prestation du 11/03/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27814,20080306,'La prestation du 07/03/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27815,20080306,'Nouvelle prestation le 07/03/2008',2165,9996,20080307,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27816,20080306,'La prestation du 21/03/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27817,20080306,'La prestation du 28/03/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27818,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27830,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27834,20080306,'La prestation du 05/03/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27835,20080306,'La prestation du 03/03/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27836,20080306,'Nouvelle prestation le 03/03/2008',863,1604,20080303,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27837,20080306,'La prestation du 10/03/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27838,20080306,'Nouvelle prestation le 10/03/2008',863,1604,20080310,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27839,20080306,'La prestation du 03/03/2008 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27840,20080306,'Nouvelle prestation le 03/03/2008',645,7036,20080303,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27841,20080306,'La prestation du 06/03/2008 a été annulée',2432,11440,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27842,20080306,'La prestation du 03/03/2008 a été annulée',1600,6653,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27846,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27847,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27848,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27849,20080306,'La prestation du 07/03/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27861,20080306,'Décaler l\'ocurrence du 06/03/2008 de la prestation',2397,11195,NULL,614,1,'Absence d\'un intervenant',1658,10,NULL,NULL,0),(27853,20080306,'La prestation du 03/03/2008 a été annulée',2032,8704,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27854,20080306,'La prestation du 06/03/2008 a été annulée',2032,8705,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27855,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27856,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27857,20080306,'La prestation du 12/03/2008 a été annulée',1922,8110,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27858,20080306,'La prestation du 19/03/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27859,20080306,'La prestation du 07/03/2008 a été reportée',1998,8504,20080307,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27860,20080306,'La prestation du 07/03/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27864,20080306,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080214,593,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27870,20080307,'La prestation du 06/03/2008 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27872,20080307,'La prestation du 07/03/2008 a été annulée',764,11116,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27873,20080307,'La prestation du 07/03/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27874,20080307,'Décaler l\'ocurrence du 07/03/2008 de la prestation',2314,10643,NULL,585,1,'Absence d\'un intervenant',1664,11,NULL,NULL,0),(27875,20080307,'La prestation du 07/03/2008 a été annulée',2314,10643,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27876,20080307,'La prestation du 06/03/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27877,20080307,'Nouvelle prestation le 06/03/2008',646,607,20080306,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27878,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27879,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27880,20080307,'La prestation ponctuelle du 06/03/2008 de 09h00 à 10h30 a été annulée',646,NULL,NULL,621,1,'Annulation d\'un presatation ponctuelle',NULL,11,NULL,NULL,NULL),(27881,20080307,'La prestation du 06/03/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27882,20080307,'Nouvelle prestation le 06/03/2008',646,607,20080306,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(27899,20080307,'La prestation du 07/03/2008 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27909,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27911,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27914,20080307,'La prestation du 07/03/2008 a été annulée',2266,10332,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27915,20080307,'Décaler l\'ocurrence du 16/07/2008 de la prestation',1566,6456,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27916,20080307,'Décaler l\'ocurrence du 23/07/2008 de la prestation',1566,6456,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27917,20080307,'Décaler l\'ocurrence du 18/07/2008 de la prestation',284,6719,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27918,20080307,'Décaler l\'ocurrence du 25/07/2008 de la prestation',284,6719,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27919,20080307,'Décaler l\'ocurrence du 14/07/2008 de la prestation',1008,7385,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27920,20080307,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1008,7385,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27921,20080307,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1872,7792,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27922,20080307,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1872,7792,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27923,20080307,'Décaler l\'ocurrence du 16/07/2008 de la prestation',2141,9407,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27924,20080307,'Décaler l\'ocurrence du 23/07/2008 de la prestation',2141,9407,NULL,368,1,'Absence d\'un intervenant',1667,11,NULL,NULL,0),(27926,20080307,'La prestation du 10/03/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27927,20080307,'La prestation du 17/03/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27928,20080307,'La prestation du 06/03/2008 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27929,20080307,'La prestation du 12/03/2008 a été reportée',2263,10328,20080312,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27930,20080307,'La prestation du 19/03/2008 a été annulée',2263,10328,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27932,20080307,'La prestation du 11/03/2008 a été annulée',2328,10696,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27935,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27936,20080307,'La prestation du 07/03/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27937,20080307,'La prestation du 12/03/2008 a été annulée',1658,6871,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27938,20080307,'La prestation du 14/03/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27939,20080307,'Nouvelle prestation le 14/03/2008',1038,2509,20080314,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27940,20080307,'La prestation du 10/03/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27941,20080307,'Nouvelle prestation le 10/03/2008',873,2087,20080310,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27942,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27945,20080307,'La prestation du 18/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27946,20080307,'Nouvelle prestation le 18/03/2008',980,2135,20080318,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27947,20080307,'La prestation du 25/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27948,20080307,'Nouvelle prestation le 25/03/2008',980,2135,20080325,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27949,20080307,'La prestation du 01/04/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27950,20080307,'Nouvelle prestation le 01/04/2008',980,2135,20080401,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27951,20080307,'La prestation du 01/04/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27953,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27959,20080307,'La prestation du 17/03/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27960,20080307,'La prestation du 21/03/2008 a été annulée',2000,11389,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27961,20080307,'La prestation du 07/03/2008 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27962,20080307,'La prestation du 07/03/2008 a été reportée',2000,11389,20080307,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27963,20080307,'La prestation du 07/03/2008 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27964,20080307,'Nouvelle prestation le 07/03/2008',1598,6650,20080307,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27965,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27967,20080307,'La prestation du 12/03/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27968,20080307,'Nouvelle prestation le 12/03/2008',1725,7136,20080312,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27970,20080307,'La prestation du 07/03/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27971,20080307,'La prestation du 07/03/2008 a été reportée',1998,8504,20080307,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27972,20080307,'La prestation du 10/03/2008 a été annulée',1998,8503,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27973,20080307,'Nouvelle prestation le 10/03/2008',1998,8503,20080310,601,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27974,20080307,'La prestation du 10/03/2008 a été reportée',1998,8503,20080310,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27975,20080307,'Intervenant(e) concerné(e) : DJABI Rocky Aminata 53',NULL,NULL,20080215,591,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27977,20080308,'La première heure offerte',2481,NULL,20080331,0,1,'Offre Mag Shopping',NULL,44,1,1,NULL),(27986,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(27987,20080310,'La prestation du 10/03/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27988,20080310,'La prestation du 10/03/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27989,20080310,'La prestation du 10/03/2008 a été annulée',1671,6940,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(27990,20080310,'Décaler l\'ocurrence du 10/03/2008 de la prestation',1358,4532,NULL,298,1,'Absence d\'un intervenant',1677,10,NULL,NULL,0),(27993,20080310,'La prestation du 10/03/2008 a été annulée',2031,8702,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28000,20080310,'La prestation du 14/03/2008 a été reportée',1998,8504,20080314,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28001,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28006,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28007,20080310,'La prestation du 11/03/2008 a été annulée',2432,11440,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28008,20080310,'La prestation du 10/03/2008 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28009,20080310,'La prestation du 10/03/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28010,20080310,'Nouvelle prestation le 10/03/2008',1358,4532,20080310,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28011,20080310,'La prestation du 13/03/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28012,20080310,'La prestation du 20/03/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28016,20080310,'La prestation du 31/03/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28017,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28043,20080310,'La prestation du 10/03/2008 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28044,20080310,'Nouvelle prestation le 11/03/2008',1297,4126,20080311,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28045,20080310,'La prestation du 10/03/2008 a été annulée',2032,8704,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28089,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29639,20080325,'Nouvelle prestation le 31/03/2008',863,1604,20080331,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28110,20080310,'La prestation du 11/03/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28111,20080310,'Nouvelle prestation le 11/03/2008',1318,4273,20080311,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28138,20080310,'La prestation du 13/03/2008 a été annulée',2191,9855,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28145,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28186,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28196,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28199,20080310,'La prestation du 11/03/2008 a été annulée',2277,10366,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28200,20080310,'La prestation du 11/03/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28205,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28206,20080310,'Intervenant(e) concerné(e) : BAMANA MARCELINE 54',NULL,NULL,20080218,601,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28222,20080311,'La prestation du 13/03/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28223,20080311,'La prestation du 20/03/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28224,20080311,'La prestation du 12/03/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28225,20080311,'La prestation du 11/03/2008 a été annulée',1768,7376,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28226,20080311,'Nouvelle prestation le 11/03/2008',1768,7376,20080311,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28227,20080311,'La prestation du 18/03/2008 a été annulée',1768,7376,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28228,20080311,'Nouvelle prestation le 18/03/2008',1768,7376,20080318,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28229,20080311,'La prestation du 10/03/2008 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28230,20080311,'Nouvelle prestation le 10/03/2008',645,7036,20080310,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28231,20080311,'La prestation du 17/03/2008 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28232,20080311,'Nouvelle prestation le 17/03/2008',645,7036,20080317,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28233,20080311,'La prestation du 12/03/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28234,20080311,'Nouvelle prestation le 12/03/2008',769,1298,20080312,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28235,20080311,'La prestation du 19/03/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28236,20080311,'Nouvelle prestation le 19/03/2008',769,1298,20080319,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28237,20080311,'La prestation du 14/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28238,20080311,'Nouvelle prestation le 14/03/2008',274,576,20080314,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28239,20080311,'La prestation du 21/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28240,20080311,'Nouvelle prestation le 21/03/2008',274,576,20080321,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28241,20080311,'La prestation du 19/03/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28242,20080311,'Nouvelle prestation le 19/03/2008',759,1149,20080319,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28249,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28251,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28252,20080311,'La prestation du 11/03/2008 a été reportée',1744,11480,20080312,595,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28262,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28263,20080311,'La prestation du 11/03/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28264,20080311,'La prestation du 12/03/2008 a été annulée',2071,8923,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28273,20080311,'La prestation du 13/03/2008 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28274,20080311,'La prestation du 11/03/2008 a été annulée',2184,9809,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28275,20080311,'La prestation du 13/03/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28277,20080311,'La prestation du 14/03/2008 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28278,20080311,'La prestation du 14/03/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28279,20080311,'La prestation du 12/03/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28280,20080311,'La prestation du 04/03/2008 a été reportée',681,743,20080304,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28283,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28287,20080311,'La prestation du 13/03/2008 a été annulée',927,3005,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28288,20080311,'Nouvelle prestation le 13/03/2008',927,3005,20080313,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28292,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28297,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28303,20080311,'La prestation du 12/03/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28304,20080311,'La prestation du 18/03/2008 a été annulée',2432,11440,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28307,20080311,'La prestation du 10/03/2008 a été annulée',2067,8918,NULL,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28308,20080311,'La prestation du 18/03/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28309,20080311,'La prestation du 25/03/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28310,20080311,'La prestation du 01/04/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28311,20080311,'La prestation du 08/04/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28312,20080311,'La prestation du 15/04/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28314,20080311,'La prestation du 18/03/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28316,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28324,20080311,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080219,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28338,20080312,'La prestation du 12/03/2008 a été annulée',2393,11891,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28381,20080312,'La prestation du 12/03/2008 a été annulée',2355,10853,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28382,20080312,'La prestation du 02/04/2008 a été annulée',2355,10853,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28383,20080312,'La prestation du 09/04/2008 a été annulée',2355,10853,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28384,20080312,'La prestation du 09/04/2008 a été annulée',2355,10853,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28385,20080312,'La prestation du 12/03/2008 a été annulée',2355,10853,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28390,20080312,'La prestation du 11/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28391,20080312,'La prestation du 18/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28392,20080312,'La prestation du 25/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28401,20080312,'La prestation du 10/03/2008 a été annulée',673,11147,NULL,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28402,20080312,'La prestation du 13/03/2008 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28425,20080313,'La prestation du 10/03/2008 a été reportée',2364,10900,20080310,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28426,20080313,'La prestation du 13/03/2008 a été annulée',2364,10901,NULL,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29638,20080325,'La prestation du 31/03/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28434,20080313,'La prestation du 10/03/2008 a été reportée',2419,11250,20080312,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28442,20080313,'La prestation du 13/03/2008 a été reportée',2465,11712,20080314,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28443,20080313,'Intervenant(e) concerné(e) : MOCKONO Jeanne',NULL,NULL,20080221,622,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(28444,20080313,'Intervenant(e) concerné(e) : MOCKONO Jeanne',NULL,NULL,20080221,622,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(28514,20080314,'La prestation du 13/03/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28519,20080314,'La prestation du 13/03/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28520,20080314,'La prestation du 14/03/2008 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28521,20080314,'La prestation du 14/03/2008 a été annulée',2152,9518,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28522,20080314,'La prestation du 14/03/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28523,20080314,'Nouvelle prestation le 14/03/2008',740,1073,20080314,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28526,20080314,'La prestation du 14/03/2008 a été annulée',2266,10332,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28527,20080314,'La prestation du 14/03/2008 a été annulée',1708,7085,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28528,20080314,'La prestation du 17/03/2008 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28529,20080314,'Nouvelle prestation le 18/03/2008',1897,7914,20080318,559,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28534,20080314,'La prestation du 14/03/2008 a été annulée',2483,11773,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28535,20080314,'Nouvelle prestation le 14/03/2008',2483,11773,20080314,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28536,20080314,'La prestation du 14/03/2008 a été annulée',1247,8305,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28537,20080314,'La prestation du 14/03/2008 a été annulée',721,998,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28540,20080314,'La prestation du 14/03/2008 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28541,20080314,'La prestation du 19/03/2008 a été reportée',2272,10504,20080326,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28543,20080314,'La prestation du 18/03/2008 a été reportée',2503,11973,20080319,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28544,20080314,'La prestation du 25/03/2008 a été reportée',2503,11973,20080326,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28549,20080314,'La prestation du 04/03/2008 a été annulée',2400,11199,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28550,20080314,'La prestation du 11/03/2008 a été annulée',2400,11199,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28551,20080314,'La prestation du 07/03/2008 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28552,20080314,'Nouvelle prestation le 07/03/2008',1598,6650,20080307,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28572,20080315,'La prestation du 11/03/2008 a été annulée',1632,6775,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28573,20080315,'La prestation du 18/03/2008 a été reportée',1632,6775,20080318,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28574,20080315,'La prestation du 25/03/2008 a été reportée',1632,6775,20080325,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28575,20080315,'La prestation du 14/03/2008 a été annulée',1631,7980,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28576,20080315,'Nouvelle prestation le 14/03/2008',1631,7980,20080314,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28577,20080315,'La prestation du 07/03/2008 a été annulée',1631,7980,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28578,20080315,'Nouvelle prestation le 07/03/2008',1631,7980,20080307,663,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28579,20080315,'La prestation du 13/03/2008 a été annulée',2166,9660,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28580,20080315,'La prestation du 20/03/2008 a été annulée',2166,9660,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28581,20080315,'La prestation du 06/03/2008 a été reportée',2238,10142,20080306,555,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28582,20080315,'La prestation du 13/03/2008 a été reportée',2238,10142,20080313,555,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28583,20080315,'La prestation du 06/03/2008 a été annulée',1913,8000,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28584,20080315,'Nouvelle prestation le 06/03/2008',1913,8000,20080306,663,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28585,20080315,'La prestation du 07/03/2008 a été annulée',2368,10908,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28586,20080315,'Nouvelle prestation le 07/03/2008',2368,10908,20080307,629,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28587,20080315,'La prestation du 12/03/2008 a été annulée',1962,8368,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28588,20080315,'La prestation du 19/03/2008 a été annulée',1962,8368,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28589,20080315,'La prestation du 14/03/2008 a été annulée',2316,11622,NULL,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28590,20080315,'La prestation du 14/03/2008 a été annulée',2239,10143,NULL,520,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28591,20080315,'Nouvelle prestation le 14/03/2008',2239,10143,20080314,665,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28592,20080315,'La prestation du 07/03/2008 a été annulée',2239,10143,NULL,520,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28593,20080315,'Nouvelle prestation le 07/03/2008',2239,10143,20080307,664,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28594,20080315,'La prestation du 29/02/2008 a été annulée',2239,10143,NULL,520,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28595,20080315,'Nouvelle prestation le 29/02/2008',2239,10143,20080229,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28596,20080315,'La prestation du 21/03/2008 a été annulée',2239,10143,NULL,520,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28597,20080315,'Nouvelle prestation le 21/03/2008',2239,10143,20080321,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28598,20080315,'La prestation du 22/02/2008 a été annulée',2239,10143,NULL,520,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28599,20080315,'Nouvelle prestation le 22/02/2008',2239,10143,20080222,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28600,20080315,'La prestation du 26/03/2008 a été annulée',2353,10834,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28601,20080315,'La prestation du 14/03/2008 a été annulée',1859,7731,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28602,20080315,'La prestation du 28/03/2008 a été annulée',1859,7731,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28603,20080315,'La prestation du 07/03/2008 a été annulée',2207,9945,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28604,20080315,'La prestation du 07/03/2008 a été annulée',2207,9945,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28605,20080315,'La prestation du 19/03/2008 a été annulée',2353,10834,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28606,20080315,'La prestation du 04/03/2008 a été annulée',1632,6775,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28607,20080315,'La prestation du 11/03/2008 a été reportée',1632,6775,20080311,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28608,20080315,'La prestation du 25/03/2008 a été reportée',1632,6775,20080325,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(28630,20080317,'Intervenant(e) concerné(e) : SALOMEZ MARTINE',NULL,NULL,20080225,616,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28631,20080317,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080225,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28632,20080317,'Intervenant(e) concerné(e) : SALOMEZ MARTINE',NULL,NULL,20080225,616,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28633,20080317,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080225,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28634,20080317,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20080225,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(28635,20080317,'Intervenant(e) concerné(e) : LAURENT LAURENCE',NULL,NULL,20080225,220,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(28636,20080317,'La prestation du 19/03/2008 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28637,20080317,'La prestation du 24/03/2008 a été annulée',1977,8429,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28643,20080317,'La prestation du 21/03/2008 a été annulée',2407,11211,NULL,613,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28652,20080317,'Intervenant(e) concerné(e) : SALOMEZ MARTINE',NULL,NULL,20080225,616,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28653,20080317,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080225,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28654,20080317,'La prestation du 17/03/2008 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28655,20080317,'La prestation du 18/03/2008 a été annulée',2277,10366,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28656,20080317,'La prestation du 19/03/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28657,20080317,'La prestation du 08/08/2008 a été annulée',2282,10383,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28658,20080317,'La prestation du 15/08/2008 a été annulée',2282,10383,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28681,20080317,'La prestation du 18/03/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28682,20080317,'Nouvelle prestation le 18/03/2008',740,2086,20080318,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28689,20080317,'La prestation du 19/03/2008 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28690,20080317,'Nouvelle prestation le 22/03/2008',669,675,20080322,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28691,20080317,'La prestation du 20/03/2008 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28694,20080317,'La prestation du 24/03/2008 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28695,20080317,'Nouvelle prestation le 21/03/2008',290,745,20080321,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28696,20080317,'La prestation du 31/03/2008 a été annulée',290,745,NULL,90,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28697,20080317,'La prestation du 03/04/2008 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28698,20080317,'La prestation du 17/04/2008 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28703,20080317,'La prestation du 24/03/2008 a été reportée',2501,11968,20080325,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28704,20080317,'La prestation du 12/05/2008 a été reportée',2501,11968,20080513,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28710,20080317,'La prestation du 13/03/2008 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28711,20080317,'La prestation du 27/03/2008 a été annulée',1407,4745,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28713,20080317,'La prestation du 20/03/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28714,20080317,'La prestation du 24/03/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28715,20080317,'La prestation du 27/03/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28716,20080317,'La prestation du 31/03/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28717,20080317,'La prestation du 03/04/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28718,20080317,'La prestation du 07/04/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28719,20080317,'La prestation du 14/04/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28720,20080317,'La prestation du 21/04/2008 a été annulée',1775,7407,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28721,20080317,'La prestation du 17/04/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28722,20080317,'La prestation du 24/04/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28723,20080317,'La prestation du 10/04/2008 a été annulée',1775,7408,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28728,20080317,'La prestation du 19/03/2008 a été reportée',2291,10451,20080318,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28729,20080317,'La prestation du 26/03/2008 a été reportée',2291,10451,20080325,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28751,20080317,'Intervenant(e) concerné(e) : SALOMEZ MARTINE',NULL,NULL,20080225,616,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28752,20080317,'Intervenant(e) concerné(e) : TORZ JESSICA 56',NULL,NULL,20080225,614,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(28753,20080317,'La prestation du 20/03/2008 a été annulée',2028,8697,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28764,20080317,'Intervenant(e) concerné(e) : ARBONA MARIA',NULL,NULL,20080225,378,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(28765,20080317,'Intervenant(e) concerné(e) : LAURENT LAURENCE',NULL,NULL,20080225,220,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(28766,20080318,'Intervenant(e) concerné(e) : AHMEDI HABIBA',NULL,NULL,20080226,621,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(28767,20080318,'La prestation du 17/03/2008 a été annulée',2434,11460,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28768,20080318,'La prestation du 20/03/2008 a été annulée',2465,11712,NULL,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28769,20080318,'La prestation du 14/03/2008 a été annulée',1945,8274,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28770,20080318,'La prestation du 14/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28771,20080318,'Nouvelle prestation le 13/03/2008',274,576,20080313,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(28774,20080318,'Intervenant(e) concerné(e) : EKWALLA SARIETTE NICAISE',NULL,NULL,20080326,455,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28775,20080318,'Intervenant(e) concerné(e) : EKWALLA SARIETTE NICAISE',NULL,NULL,20080326,455,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28776,20080318,'La prestation du 18/03/2008 a été annulée',2395,11191,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28777,20080318,'La prestation du 18/03/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28778,20080318,'La prestation du 19/03/2008 a été annulée',2291,10451,NULL,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28782,20080318,'La prestation du 24/03/2008 a été annulée',2214,9999,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28783,20080318,'La prestation du 26/03/2008 a été annulée',2263,10328,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28784,20080318,'Nouvelle prestation le 26/03/2008',2263,10328,20080326,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28785,20080318,'Décaler l\'ocurrence du 26/03/2008 de la prestation',2263,10328,NULL,548,1,'Absence d\'un intervenant',1707,10,NULL,NULL,0),(28786,20080318,'La prestation du 24/03/2008 a été annulée',1640,6806,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28787,20080318,'La prestation du 24/03/2008 a été annulée',596,430,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28788,20080318,'La prestation du 21/03/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28789,20080318,'La prestation du 24/03/2008 a été annulée',1587,6603,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28790,20080318,'La prestation du 19/03/2008 a été annulée',1587,6604,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28791,20080318,'Nouvelle prestation le 19/03/2008',1587,6604,20080319,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28793,20080318,'La prestation du 24/03/2008 a été annulée',1742,7285,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28794,20080318,'La prestation du 24/03/2008 a été annulée',2078,9003,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28795,20080318,'La prestation du 24/03/2008 a été annulée',1105,2955,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28796,20080318,'Nouvelle prestation le 26/03/2008',1105,2955,20080326,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28805,20080318,'La prestation du 12/03/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28806,20080318,'La prestation du 26/03/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28832,20080318,'Intervenant(e) concerné(e) : EKWALLA SARIETTE NICAISE',NULL,NULL,20080326,455,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28833,20080318,'La prestation du 18/03/2008 a été annulée',2328,10696,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28871,20080318,'La prestation du 17/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28872,20080318,'Nouvelle prestation le 21/03/2008',1810,7531,20080321,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28873,20080318,'La prestation du 24/03/2008 a été annulée',1396,4669,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28874,20080318,'La prestation du 24/03/2008 a été annulée',1197,3471,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28875,20080318,'La prestation du 24/03/2008 a été annulée',1132,7442,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28881,20080318,'La prestation du 24/03/2008 a été reportée',1217,8109,20080325,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28882,20080318,'La prestation du 24/03/2008 a été annulée',2387,11295,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28885,20080318,'La prestation du 20/03/2008 a été annulée',2397,11195,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28886,20080318,'La prestation du 29/04/2008 a été annulée',2193,9862,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28889,20080318,'Intervenant(e) concerné(e) : EKWALLA SARIETTE NICAISE',NULL,NULL,20080326,455,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28892,20080318,'La prestation du 24/03/2008 a été annulée',1383,4628,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28898,20080318,'Intervenant(e) concerné(e) : EKWALLA SARIETTE NICAISE',NULL,NULL,20080326,455,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28899,20080318,'Intervenant(e) concerné(e) : EKWALLA SARIETTE NICAISE',NULL,NULL,20080326,455,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28937,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28938,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28939,20080319,'La prestation du 19/03/2008 a été annulée',2393,11891,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28940,20080319,'Nouvelle prestation le 19/03/2008',2393,11891,20080319,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28941,20080319,'La prestation du 19/03/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28942,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28943,20080319,'La prestation du 19/03/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28944,20080319,'Nouvelle prestation le 19/03/2008',1725,7136,20080319,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28947,20080319,'La prestation du 19/03/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28948,20080319,'La prestation du 18/03/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28949,20080319,'Nouvelle prestation le 20/03/2008',1951,8291,20080320,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28954,20080319,'La prestation du 24/03/2008 a été annulée',1726,7352,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28955,20080319,'La prestation du 17/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(28966,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(28978,20080319,'La prestation du 18/03/2008 a été annulée',2277,10366,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28979,20080319,'Nouvelle prestation le 21/03/2008',2277,10366,20080321,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28981,20080319,'La prestation du 20/03/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28982,20080319,'Nouvelle prestation le 20/03/2008',1709,7087,20080320,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28983,20080319,'La prestation du 20/03/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28984,20080319,'Nouvelle prestation le 20/03/2008',1034,2505,20080320,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28985,20080319,'La prestation du 21/03/2008 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28986,20080319,'Nouvelle prestation le 21/03/2008',1754,7326,20080321,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28987,20080319,'La prestation du 24/03/2008 a été annulée',2361,10896,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(28988,20080319,'La prestation du 26/03/2008 a été annulée',1610,6701,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29003,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(29005,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(29012,20080319,'La prestation du 24/03/2008 a été reportée',2293,10462,20080326,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29013,20080319,'La prestation du 02/04/2008 a été annulée',2326,12137,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29014,20080319,'La prestation du 16/04/2008 a été annulée',2326,12137,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29015,20080319,'La prestation du 30/04/2008 a été annulée',2326,12137,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29016,20080319,'La prestation du 18/03/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29017,20080319,'La prestation du 17/03/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29018,20080319,'La prestation du 17/03/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29019,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(29021,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(29022,20080319,'La prestation du 19/03/2008 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29023,20080319,'Intervenant(e) concerné(e) : HITMI Charafa 52',NULL,NULL,20080327,593,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(29024,20080319,'La prestation du 21/03/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29025,20080319,'La prestation du 18/04/2008 a été annulée',1394,4655,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29080,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29082,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29083,20080320,'La prestation du 20/03/2008 a été annulée',1596,6648,NULL,359,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29084,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29085,20080320,'La prestation du 21/03/2008 a été annulée',2316,11622,NULL,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(29086,20080320,'La prestation du 28/03/2008 a été annulée',2316,11622,NULL,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(29088,20080320,'La prestation du 14/03/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29118,20080320,'La prestation du 25/03/2008 a été annulée',2153,9536,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29119,20080320,'La prestation du 20/03/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29120,20080320,'La prestation du 20/03/2008 a été annulée',1950,8290,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29121,20080320,'La prestation du 21/03/2008 a été annulée',1121,3044,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29124,20080320,'La prestation du 24/03/2008 a été annulée',1885,7856,NULL,455,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29125,20080320,'La prestation du 24/03/2008 a été annulée',1358,4532,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29126,20080320,'La prestation du 24/03/2008 a été reportée',2245,10187,20080326,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29127,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29128,20080320,'La prestation du 31/03/2008 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29130,20080320,'La prestation du 18/03/2008 a été reportée',2153,9536,20080318,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29159,20080320,'La prestation du 17/03/2008 a été annulée',2478,11745,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29160,20080320,'La prestation du 19/03/2008 a été annulée',2478,11746,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29161,20080320,'La prestation du 24/03/2008 a été annulée',2478,11745,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29162,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29164,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29165,20080320,'La prestation du 24/03/2008 a été reportée',2112,9204,20080326,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29166,20080320,'La prestation du 17/03/2008 a été reportée',2478,11745,20080318,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29168,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29169,20080320,'La prestation du 20/03/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29170,20080320,'La prestation du 21/03/2008 a été reportée',978,2107,20080322,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29171,20080320,'La prestation du 24/03/2008 a été annulée',672,678,NULL,77,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29172,20080320,'La prestation du 24/03/2008 a été annulée',905,1827,NULL,104,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29173,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29174,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29175,20080320,'La prestation du 03/04/2008 a été annulée',1888,7862,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29176,20080320,'La prestation du 24/03/2008 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29178,20080320,'La prestation du 21/03/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29179,20080320,'La prestation du 21/03/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29180,20080320,'La prestation du 24/03/2008 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29181,20080320,'Nouvelle prestation le 25/03/2008',1150,3212,20080325,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29182,20080320,'La prestation du 24/03/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29183,20080320,'La prestation du 24/03/2008 a été annulée',1671,6940,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29187,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29191,20080320,'La prestation du 14/03/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29192,20080320,'Nouvelle prestation le 14/03/2008',1038,2509,20080314,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29194,20080320,'La prestation du 21/03/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29196,20080320,'La prestation du 21/03/2008 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29201,20080320,'La prestation du 18/03/2008 a été annulée',2277,10366,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29202,20080320,'La prestation du 20/03/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29204,20080320,'La prestation du 20/03/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29206,20080320,'La prestation du 24/03/2008 a été annulée',1709,7086,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29209,20080320,'La prestation du 24/03/2008 a été reportée',1554,6400,20080325,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29210,20080320,'La prestation du 24/03/2008 a été annulée',1357,4527,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29214,20080320,'La prestation du 24/03/2008 a été annulée',1600,6653,NULL,299,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29215,20080320,'La prestation du 17/03/2008 a été annulée',1092,2868,NULL,236,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29216,20080320,'La prestation du 24/03/2008 a été annulée',2364,10900,NULL,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29219,20080320,'La prestation du 24/03/2008 a été annulée',2109,9177,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29220,20080320,'La prestation du 21/03/2008 a été annulée',2266,10332,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29221,20080320,'La prestation du 27/03/2008 a été annulée',2310,10625,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29222,20080320,'La prestation du 24/03/2008 a été annulée',2362,10899,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29223,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29225,20080320,'La prestation du 24/03/2008 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29226,20080320,'La prestation du 24/03/2008 a été annulée',2031,8702,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29227,20080320,'La prestation du 24/03/2008 a été reportée',2419,11250,20080325,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29228,20080320,'La prestation du 17/03/2008 a été annulée',1122,3046,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29229,20080320,'La prestation du 24/03/2008 a été annulée',1122,3046,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29233,20080320,'La prestation du 24/03/2008 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29234,20080320,'Nouvelle prestation le 25/03/2008',1897,7914,20080325,559,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29236,20080320,'La prestation du 24/03/2008 a été reportée',2000,8528,20080325,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29237,20080320,'La prestation du 24/03/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29238,20080320,'La prestation du 24/03/2008 a été annulée',2234,10110,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29239,20080320,'La prestation du 24/03/2008 a été annulée',841,2083,NULL,130,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29240,20080320,'Nouvelle prestation le 25/03/2008',841,2083,20080325,534,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29241,20080320,'La prestation du 24/03/2008 a été reportée',1889,7865,20080325,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29258,20080320,'Intervenant(e) concerné(e) : MINIER CELINE 55',NULL,NULL,20080228,613,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(29274,20080321,'La prestation du 21/03/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29275,20080321,'La prestation du 20/03/2008 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29282,20080321,'La prestation du 27/03/2008 a été annulée',1888,7862,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29283,20080321,'La prestation du 24/03/2008 a été reportée',2067,8918,20080325,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29284,20080321,'La prestation du 24/03/2008 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29285,20080321,'Nouvelle prestation le 25/03/2008',1656,6861,20080325,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29286,20080321,'La prestation du 24/03/2008 a été annulée',1954,8307,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29287,20080321,'La prestation du 24/03/2008 a été reportée',873,2087,20080325,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29288,20080321,'La prestation du 24/03/2008 a été reportée',981,2136,20080325,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29291,20080321,'La prestation du 24/03/2008 a été reportée',2404,11206,20080325,613,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29324,20080321,'La prestation du 26/03/2008 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29328,20080321,'La prestation du 27/03/2008 a été annulée',2397,11195,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29329,20080321,'Nouvelle prestation le 27/03/2008',2397,11195,20080327,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29330,20080321,'La prestation du 24/03/2008 a été annulée',2397,11194,NULL,614,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29331,20080321,'La prestation du 24/03/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29332,20080321,'La prestation du 24/03/2008 a été reportée',2274,10431,20080326,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29333,20080321,'La prestation du 24/03/2008 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29334,20080321,'Nouvelle prestation le 25/03/2008',1126,3072,20080325,623,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29335,20080321,'La prestation du 24/03/2008 a été reportée',635,601,20080325,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29336,20080321,'La prestation du 24/03/2008 a été reportée',635,601,20080325,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29337,20080321,'La prestation du 24/03/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29338,20080321,'La prestation du 24/03/2008 a été annulée',292,200,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29339,20080321,'Nouvelle prestation le 25/03/2008',292,200,20080325,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29340,20080321,'La prestation du 24/03/2008 a été annulée',645,7036,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29341,20080321,'La prestation du 26/03/2008 a été annulée',645,605,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29342,20080321,'La prestation du 28/03/2008 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29344,20080321,'La prestation du 24/03/2008 a été annulée',2314,10639,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29345,20080321,'La prestation du 18/03/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29346,20080321,'Nouvelle prestation le 18/03/2008',1318,4273,20080318,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29347,20080321,'La prestation du 25/03/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29348,20080321,'Nouvelle prestation le 25/03/2008',1318,4273,20080325,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29349,20080321,'La prestation du 24/03/2008 a été annulée',2113,9207,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29350,20080321,'La prestation du 17/03/2008 a été reportée',1889,7865,20080317,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29351,20080321,'La prestation du 24/03/2008 a été reportée',2478,11745,20080325,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29352,20080321,'La prestation du 21/03/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29353,20080321,'La prestation du 17/03/2008 a été annulée',2361,10896,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29355,20080321,'La prestation du 20/03/2008 a été reportée',2238,10142,20080320,555,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(29392,20080321,'La prestation du 24/03/2008 a été reportée',2113,9207,20080325,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29395,20080321,'La prestation du 24/03/2008 a été annulée',1959,8347,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29402,20080321,'La prestation du 24/03/2008 a été reportée',2480,11759,20080325,613,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29411,20080321,'La prestation du 03/03/2008 a été annulée',1268,3916,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29413,20080321,'La prestation du 10/03/2008 a été annulée',1268,3916,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29416,20080321,'La prestation du 17/03/2008 a été annulée',1268,3916,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29417,20080321,'La prestation du 06/03/2008 a été annulée',1268,3917,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29418,20080321,'La prestation du 13/03/2008 a été annulée',1268,3917,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29419,20080321,'La prestation du 20/03/2008 a été annulée',1268,3917,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29447,20080321,'La prestation du 26/03/2008 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29448,20080321,'La prestation du 24/03/2008 a été annulée',280,587,NULL,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29463,20080322,'Intervenant(e) concerné(e) : DELANNOY LAETICIA',NULL,NULL,20080301,563,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(29464,20080322,'Intervenant(e) concerné(e) : MARTINEZ VALERIE',NULL,NULL,20080301,623,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(29465,20080322,'La prestation du 26/03/2008 a été annulée',1078,2784,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29466,20080322,'Nouvelle prestation le 26/03/2008',1078,2784,20080326,37,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29467,20080322,'La prestation du 25/03/2008 a été annulée',1271,4071,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29468,20080322,'Nouvelle prestation le 25/03/2008',1271,4071,20080325,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29469,20080322,'La prestation du 27/03/2008 a été annulée',1271,4070,NULL,274,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29470,20080322,'Nouvelle prestation le 28/03/2008',1271,4070,20080328,311,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29555,20080325,'La prestation du 26/03/2008 a été reportée',2355,10853,20080326,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29562,20080325,'La prestation du 03/04/2008 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29563,20080325,'La prestation du 27/03/2008 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29566,20080325,'La prestation du 24/03/2008 a été annulée',904,6698,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29567,20080325,'La prestation du 24/03/2008 a été annulée',956,1909,NULL,176,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29568,20080325,'La prestation du 24/03/2008 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29569,20080325,'La prestation du 24/03/2008 a été annulée',2193,11652,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29570,20080325,'La prestation du 24/03/2008 a été annulée',1925,8132,NULL,322,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29571,20080325,'La prestation du 24/03/2008 a été annulée',1729,7201,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29572,20080325,'La prestation du 24/03/2008 a été annulée',1729,7202,NULL,411,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29575,20080325,'La prestation du 24/03/2008 a été annulée',1880,7843,NULL,468,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29576,20080325,'La prestation du 24/03/2008 a été annulée',843,1548,NULL,163,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29577,20080325,'La prestation du 24/03/2008 a été annulée',673,11147,NULL,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29578,20080325,'La prestation du 24/03/2008 a été annulée',1573,6536,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29579,20080325,'La prestation du 24/03/2008 a été annulée',2209,9962,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29580,20080325,'La prestation du 24/03/2008 a été annulée',1592,6642,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29581,20080325,'La prestation du 26/03/2008 a été reportée',1927,8142,20080326,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29582,20080325,'La prestation du 24/03/2008 a été annulée',671,5225,NULL,120,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29583,20080325,'La prestation du 24/03/2008 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29584,20080325,'La prestation du 24/03/2008 a été annulée',880,1779,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29585,20080325,'La prestation du 24/03/2008 a été annulée',2437,11469,NULL,631,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29586,20080325,'La prestation du 24/03/2008 a été annulée',1624,6753,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29587,20080325,'La prestation du 24/03/2008 a été annulée',928,2570,NULL,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29588,20080325,'La prestation du 25/03/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29594,20080325,'La prestation du 24/03/2008 a été annulée',981,2136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(33025,20080618,'Décaler l\'ocurrence du 20/06/2008 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33024,20080618,'Décaler l\'ocurrence du 23/06/2008 de la prestation',1553,6398,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33023,20080618,'Décaler l\'ocurrence du 26/06/2008 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33022,20080618,'Décaler l\'ocurrence du 19/06/2008 de la prestation',1147,3199,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(29608,20080325,'La prestation du 24/03/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29613,20080325,'La prestation du 27/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29614,20080325,'Nouvelle prestation le 27/03/2008',980,2135,20080327,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29617,20080325,'La prestation du 03/04/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29618,20080325,'Nouvelle prestation le 03/04/2008',1671,6941,20080403,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29619,20080325,'La prestation du 31/03/2008 a été annulée',1671,6940,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29620,20080325,'Nouvelle prestation le 31/03/2008',1671,6940,20080331,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29621,20080325,'La prestation du 27/03/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29622,20080325,'Nouvelle prestation le 27/03/2008',1671,6941,20080327,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29623,20080325,'La prestation du 27/03/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29624,20080325,'Nouvelle prestation le 27/03/2008',1671,6941,20080327,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29625,20080325,'La prestation du 03/04/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29626,20080325,'Nouvelle prestation le 03/04/2008',1671,6941,20080403,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29629,20080325,'La prestation du 26/03/2008 a été annulée',2291,10451,NULL,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29634,20080325,'La prestation du 24/03/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29635,20080325,'Nouvelle prestation le 25/03/2008',863,1604,20080325,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29636,20080325,'La prestation du 17/03/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29637,20080325,'Nouvelle prestation le 17/03/2008',863,1604,20080317,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29640,20080325,'La prestation du 21/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29641,20080325,'Nouvelle prestation le 20/03/2008',274,576,20080320,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29642,20080325,'La prestation du 28/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29643,20080325,'Nouvelle prestation le 28/03/2008',274,576,20080328,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29644,20080325,'Intervenant(e) concerné(e) : BARBOSA BLUMER Adriana',NULL,NULL,20080304,646,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(29645,20080325,'Intervenant(e) concerné(e) : MOCKONO Jeanne',NULL,NULL,20080304,622,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(29646,20080325,'La prestation du 28/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29647,20080325,'Nouvelle prestation le 27/03/2008',274,576,20080327,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29648,20080325,'La prestation du 28/03/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29649,20080325,'Nouvelle prestation le 27/03/2008',274,576,20080327,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29650,20080325,'La prestation du 27/03/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29651,20080325,'La prestation du 03/04/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29652,20080325,'La prestation du 10/04/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29653,20080325,'La prestation du 17/04/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29654,20080325,'La prestation du 24/04/2008 a été annulée',646,607,NULL,34,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29655,20080325,'La prestation du 28/03/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29656,20080325,'Nouvelle prestation le 28/03/2008',762,1312,20080328,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29657,20080325,'La prestation du 28/03/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29658,20080325,'La prestation du 03/03/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29659,20080325,'La prestation du 17/03/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29660,20080325,'La prestation du 31/03/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29662,20080325,'La prestation du 13/03/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29663,20080325,'La prestation du 27/03/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29664,20080325,'La prestation du 24/03/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29665,20080325,'La prestation du 24/03/2008 a été annulée',1126,3072,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29666,20080325,'Nouvelle prestation le 25/03/2008',1126,3072,20080325,623,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29667,20080325,'La prestation du 26/03/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29668,20080325,'La prestation du 02/04/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29669,20080325,'La prestation du 24/03/2008 a été annulée',1255,3840,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29670,20080325,'La prestation du 27/03/2008 a été annulée',1255,3841,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29671,20080325,'La prestation du 12/03/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29672,20080325,'La prestation du 26/03/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29673,20080325,'La prestation du 09/04/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29674,20080325,'La prestation du 23/04/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29676,20080325,'La prestation du 25/03/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29677,20080325,'La prestation du 26/03/2008 a été reportée',2291,10451,20080327,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29681,20080325,'La prestation du 21/03/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29684,20080325,'La prestation du 01/04/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29686,20080325,'La prestation du 06/03/2008 a été annulée',2082,9025,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29687,20080325,'La prestation du 06/03/2008 a été annulée',2082,9025,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29688,20080325,'La prestation du 26/03/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29689,20080325,'La prestation du 26/03/2008 a été annulée',2071,8923,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29690,20080325,'La prestation du 24/04/2008 a été annulée',2082,9025,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29691,20080325,'La prestation du 01/05/2008 a été annulée',2082,9025,NULL,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29692,20080325,'La prestation du 27/03/2008 a été annulée',1757,7333,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29693,20080325,'La prestation du 27/03/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29694,20080325,'Nouvelle prestation le 28/03/2008',1593,6644,20080328,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29695,20080325,'La prestation du 28/03/2008 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29696,20080325,'La prestation du 28/03/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29701,20080325,'La prestation du 10/03/2008 a été annulée',2109,9177,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29712,20080326,'La prestation du 26/03/2008 a été annulée',1587,6604,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29713,20080326,'Nouvelle prestation le 26/03/2008',1587,6604,20080326,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29716,20080326,'La prestation du 02/04/2008 a été annulée',2263,10328,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29754,20080326,'La prestation du 26/03/2008 a été annulée',1355,4524,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29755,20080326,'La prestation du 27/03/2008 a été annulée',2534,12338,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29756,20080326,'La prestation du 24/03/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29763,20080326,'La prestation du 24/03/2008 a été annulée',1553,6398,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29764,20080326,'Nouvelle prestation le 28/03/2008',1553,6398,20080328,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29765,20080326,'La prestation du 28/03/2008 a été annulée',1553,6399,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29767,20080326,'La prestation du 25/03/2008 a été annulée',2277,10366,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29768,20080326,'La prestation du 25/03/2008 a été annulée',1838,7635,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29769,20080326,'La prestation du 26/03/2008 a été annulée',1838,7636,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29770,20080326,'La prestation du 27/03/2008 a été annulée',1709,7087,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29771,20080326,'La prestation du 27/03/2008 a été annulée',1034,2505,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29775,20080326,'La prestation du 28/03/2008 a été annulée',1754,7326,NULL,410,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29804,20080327,'La prestation du 27/03/2008 a été annulée',2113,10393,NULL,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29825,20080327,'La prestation du 28/03/2008 a été reportée',2547,12388,20080328,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29844,20080327,'La prestation du 27/03/2008 a été annulée',2022,8624,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29845,20080327,'La prestation du 27/03/2008 a été annulée',2260,10320,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29846,20080327,'La prestation du 17/03/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29853,20080327,'La prestation du 04/04/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29854,20080327,'Nouvelle prestation le 04/04/2008',274,576,20080404,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29863,20080327,'La prestation du 27/03/2008 a été annulée',1671,6941,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29870,20080327,'La prestation du 28/03/2008 a été reportée',2219,10076,20080328,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29871,20080327,'La prestation du 04/04/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(29884,20080327,'La prestation du 26/02/2008 a été annulée',2366,10902,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29885,20080327,'La prestation du 26/02/2008 a été annulée',2367,10903,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29886,20080327,'La prestation du 28/03/2008 a été annulée',2311,11212,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29887,20080327,'La prestation du 24/03/2008 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29927,20080327,'La prestation du 28/03/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29928,20080327,'La prestation du 25/03/2008 a été annulée',1951,8291,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29929,20080327,'La prestation du 26/03/2008 a été annulée',1076,2870,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29930,20080327,'La prestation du 27/03/2008 a été annulée',1312,4238,NULL,287,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29931,20080327,'La prestation du 05/03/2008 a été reportée',1992,8479,20080305,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29932,20080327,'La prestation du 19/03/2008 a été reportée',1992,8479,20080319,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29934,20080327,'La prestation du 13/03/2008 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29935,20080327,'La prestation du 21/02/2008 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29936,20080327,'La prestation du 20/03/2008 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29947,20080328,'La prestation du 24/03/2008 a été annulée',2279,10369,NULL,622,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(29948,20080328,'La prestation du 28/03/2008 a été annulée',1456,5230,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29949,20080328,'La prestation du 01/04/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29950,20080328,'Nouvelle prestation le 01/05/2008',2125,9249,20080431,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29951,20080328,'La prestation du 01/04/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29952,20080328,'Nouvelle prestation le 31/03/2008',2125,9249,20080331,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29953,20080328,'La prestation du 01/04/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29954,20080328,'Nouvelle prestation le 31/03/2008',2125,9249,20080331,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(29980,20080328,'La prestation du 08/04/2008 a été reportée',2556,12450,20080409,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29991,20080328,'La prestation du 15/02/2008 a été annulée',2266,10332,NULL,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29998,20080328,'La prestation du 25/03/2008 a été reportée',2503,11973,20080331,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(29999,20080328,'La prestation du 01/04/2008 a été reportée',2503,11973,20080403,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30023,20080328,'La prestation du 24/03/2008 a été reportée',2480,11759,20080325,613,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30024,20080328,'La prestation du 17/03/2008 a été reportée',2480,11759,20080317,613,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30026,20080328,'La prestation du 04/04/2008 a été annulée',2402,11203,NULL,616,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30027,20080328,'La prestation du 11/04/2008 a été annulée',2402,11203,NULL,616,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30138,20080328,'La prestation du 10/03/2008 a été reportée',1524,10341,20080313,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30139,20080328,'La prestation du 31/03/2008 a été reportée',1524,10341,20080328,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30140,20080328,'La prestation du 10/03/2008 a été reportée',1524,10341,20080313,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30141,20080328,'La prestation du 28/03/2008 a été annulée',762,1312,NULL,88,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30143,20080328,'La prestation du 11/04/2008 a été annulée',2264,10330,NULL,566,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30145,20080328,'La prestation du 21/03/2008 a été annulée',645,606,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30146,20080328,'La prestation du 31/03/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30147,20080328,'Nouvelle prestation le 31/03/2008',873,2087,20080331,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30151,20080328,'La prestation du 31/03/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30152,20080328,'La prestation du 31/03/2008 a été reportée',1524,10341,20080328,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30158,20080328,'La prestation du 27/03/2008 a été reportée',1950,8290,20080328,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30194,20080328,'La prestation du 04/04/2008 a été annulée',2239,10143,NULL,520,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30197,20080329,'La prestation du 31/03/2008 a été annulée',1965,8373,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30198,20080329,'Nouvelle prestation le 31/03/2008',1965,8373,20080331,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30199,20080329,'La prestation du 31/03/2008 a été annulée',1643,6819,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30200,20080329,'Nouvelle prestation le 31/03/2008',1643,6819,20080331,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30201,20080329,'La prestation du 01/04/2008 a été annulée',1909,7978,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30202,20080329,'Nouvelle prestation le 01/04/2008',1909,7978,20080401,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30203,20080329,'La prestation du 02/04/2008 a été annulée',2369,10909,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30204,20080329,'Nouvelle prestation le 02/04/2008',2369,10909,20080402,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30205,20080329,'La prestation du 02/04/2008 a été annulée',1962,8368,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30206,20080329,'Nouvelle prestation le 02/04/2008',1962,8368,20080402,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30207,20080329,'La prestation du 03/04/2008 a été annulée',2168,9663,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30208,20080329,'Nouvelle prestation le 03/04/2008',2168,9663,20080403,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30209,20080329,'La prestation du 04/04/2008 a été annulée',1586,6596,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30210,20080329,'Nouvelle prestation le 04/04/2008',1586,6596,20080404,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30211,20080329,'La prestation du 01/04/2008 a été annulée',1642,8006,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30212,20080329,'Nouvelle prestation le 03/04/2008',1642,8006,20080403,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30248,20080330,'La prestation du 14/03/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30249,20080330,'La prestation du 28/03/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30250,20080331,'La prestation du 24/03/2008 a été annulée',2245,10187,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30264,20080331,'La prestation du 31/03/2008 a été reportée',1592,6642,20080331,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30269,20080331,'La prestation du 31/03/2008 a été reportée',2000,8528,20080403,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30270,20080331,'La prestation du 31/03/2008 a été reportée',2000,8528,20080302,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30271,20080331,'La prestation du 31/03/2008 a été reportée',2000,8528,20080302,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30273,20080331,'La prestation du 31/03/2008 a été reportée',2000,8528,20080301,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30274,20080331,'La prestation du 31/03/2008 a été reportée',2000,8528,20080401,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30275,20080331,'La prestation du 26/03/2008 a été annulée',2326,12137,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30276,20080331,'La prestation du 31/03/2008 a été annulée',2326,12137,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30277,20080331,'La prestation du 14/04/2008 a été annulée',2326,12137,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30278,20080331,'La prestation du 28/04/2008 a été annulée',2326,12137,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30280,20080331,'La prestation du 31/03/2008 a été reportée',2113,9207,20080401,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30281,20080331,'La prestation du 31/03/2008 a été reportée',2112,9204,20080404,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30284,20080331,'La prestation du 03/04/2008 a été annulée',2191,9855,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30285,20080331,'La prestation du 03/04/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30286,20080331,'La prestation du 17/04/2008 a été annulée',1381,4623,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30287,20080331,'La prestation du 16/04/2008 a été annulée',2341,10752,NULL,594,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30288,20080331,'La prestation du 30/04/2008 a été annulée',2341,10752,NULL,594,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30289,20080331,'La prestation du 01/04/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30290,20080331,'Nouvelle prestation le 31/03/2008',2125,9249,20080331,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30292,20080331,'La prestation du 04/04/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30293,20080331,'La prestation du 18/04/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30296,20080331,'La prestation du 01/04/2008 a été annulée',1998,8503,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30297,20080331,'La prestation du 10/04/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30298,20080331,'La prestation du 24/04/2008 a été annulée',2268,10339,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30299,20080331,'La prestation du 31/03/2008 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30306,20080331,'La prestation du 17/03/2008 a été annulée',1587,6603,NULL,378,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30307,20080331,'Nouvelle prestation le 17/03/2008',1587,6603,20080317,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30308,20080331,'La prestation du 09/04/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30309,20080331,'La prestation du 23/04/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30314,20080331,'La prestation du 28/03/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30315,20080331,'La prestation du 27/03/2008 a été annulée',812,1415,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30336,20080331,'La prestation du 31/03/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30360,20080331,'La prestation du 31/03/2008 a été annulée',1823,7563,NULL,435,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(30362,20080331,'La prestation du 04/03/2008 a été reportée',1946,8280,20080304,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30364,20080331,'La prestation du 04/04/2008 a été reportée',978,2107,20080405,156,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30366,20080331,'La prestation du 01/04/2008 a été annulée',740,2086,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30367,20080331,'La prestation du 04/04/2008 a été annulée',740,1073,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30370,20080331,'La prestation du 31/03/2008 a été annulée',1008,7385,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30380,20080331,'La prestation du 22/02/2008 a été annulée',1429,6512,NULL,291,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(30390,20080331,'La prestation du 03/04/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30391,20080331,'Nouvelle prestation le 01/04/2008',1593,6644,20080401,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30392,20080331,'La prestation du 14/04/2008 a été annulée',2559,12521,NULL,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30393,20080331,'La prestation du 17/04/2008 a été annulée',2559,12522,NULL,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30394,20080331,'La prestation du 12/05/2008 a été annulée',2559,12521,NULL,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30416,20080331,'La prestation ponctuelle du 01/04/2008 de 14h00 à 17h00 a été annulée',1823,NULL,NULL,435,1,'Annulation d\'un presatation ponctuelle',NULL,25,NULL,NULL,NULL),(30418,20080331,'La prestation du 18/03/2008 a été annulée',2056,8816,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30423,20080331,'La prestation du 24/03/2008 a été annulée',1810,7531,NULL,438,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30432,20080401,'La prestation du 01/04/2008 a été annulée',1187,3422,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30433,20080401,'Nouvelle prestation le 04/04/2008',1187,3422,20080404,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30434,20080401,'La prestation du 01/04/2008 a été reportée',2083,12646,20080402,494,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30435,20080401,'La prestation du 01/04/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30436,20080401,'Nouvelle prestation le 02/04/2008',1599,6651,20080402,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30437,20080401,'La prestation du 01/04/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30438,20080401,'Nouvelle prestation le 02/04/2008',1599,6651,20080402,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30445,20080401,'La prestation du 01/04/2008 a été annulée',2028,8696,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30446,20080401,'La prestation du 01/04/2008 a été annulée',2308,11133,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30447,20080401,'La prestation du 31/03/2008 a été annulée',2279,10369,NULL,622,1,'Changement de planning',NULL,46,NULL,NULL,NULL),(30448,20080401,'La prestation du 25/03/2008 a été reportée',2195,9864,20080325,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30449,20080401,'La prestation du 27/03/2008 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30450,20080401,'La prestation du 31/03/2008 a été annulée',2259,10317,NULL,537,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30451,20080401,'La prestation du 09/04/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30452,20080401,'La prestation du 23/04/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30453,20080401,'La prestation du 04/04/2008 a été annulée',1456,5230,NULL,168,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30454,20080401,'Nouvelle prestation le 04/04/2008',1456,5230,20080404,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30455,20080401,'La prestation du 02/04/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30456,20080401,'La prestation du 16/04/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30457,20080401,'La prestation du 30/04/2008 a été annulée',2272,10504,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30458,20080401,'La prestation du 27/03/2008 a été annulée',2308,10623,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30473,20080401,'La prestation du 01/04/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30476,20080402,'La prestation du 15/04/2008 a été annulée',1654,6859,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30477,20080402,'La prestation du 02/04/2008 a été annulée',1725,7136,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30490,20080402,'La prestation du 01/04/2008 a été annulée',2432,11440,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30491,20080402,'La prestation du 04/04/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30492,20080402,'Nouvelle prestation le 04/04/2008',1371,4591,20080404,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30497,20080402,'La prestation du 16/04/2008 a été annulée',769,1298,NULL,138,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30498,20080402,'Nouvelle prestation le 16/04/2008',769,1298,20080416,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30499,20080402,'La prestation du 04/04/2008 a été annulée',1317,4271,NULL,296,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30500,20080402,'Nouvelle prestation le 01/04/2008',1317,4271,20080401,563,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30501,20080402,'La prestation du 07/04/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30505,20080402,'La prestation du 24/03/2008 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30508,20080402,'La prestation du 24/03/2008 a été annulée',1008,7385,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30509,20080402,'La prestation du 02/04/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30510,20080402,'La prestation du 01/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30511,20080402,'Nouvelle prestation le 03/04/2008',1543,6726,20080403,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30512,20080402,'La prestation du 10/04/2008 a été annulée',1698,7060,NULL,416,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30534,20080402,'La prestation du 04/04/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30535,20080402,'Nouvelle prestation le 04/04/2008',1038,2509,20080404,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30541,20080402,'La prestation du 03/04/2008 a été annulée',2353,10834,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30542,20080402,'La prestation du 10/04/2008 a été annulée',2353,10834,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30546,20080402,'La prestation du 03/04/2008 a été annulée',2166,9660,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30548,20080402,'La prestation du 10/04/2008 a été annulée',2166,9660,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30549,20080402,'La prestation du 07/04/2008 a été annulée',1643,6819,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30550,20080402,'La prestation du 04/04/2008 a été reportée',2500,11967,20080403,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30551,20080402,'La prestation du 04/04/2008 a été reportée',2500,11967,20080403,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30552,20080402,'La prestation du 03/04/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30553,20080402,'Nouvelle prestation le 03/04/2008',980,2135,20080403,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30555,20080402,'La prestation du 03/04/2008 a été annulée',2573,12660,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30556,20080402,'La prestation du 07/04/2008 a été annulée',2573,12659,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30557,20080402,'La prestation du 10/04/2008 a été reportée',2573,12660,20080409,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30560,20080402,'La prestation du 16/04/2008 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30561,20080402,'La prestation du 23/04/2008 a été annulée',669,675,NULL,105,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30567,20080402,'La prestation du 04/04/2008 a été annulée',2146,9456,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30568,20080402,'Décaler l\'ocurrence du 03/04/2008 de la prestation',1217,3574,NULL,220,1,'Absence d\'un intervenant',1810,9,NULL,NULL,0),(30569,20080402,'Décaler l\'ocurrence du 07/04/2008 de la prestation',1067,6185,NULL,220,1,'Absence d\'un intervenant',1810,9,NULL,NULL,0),(30570,20080402,'Décaler l\'ocurrence du 04/04/2008 de la prestation',1623,6749,NULL,220,1,'Absence d\'un intervenant',1810,9,NULL,NULL,0),(30571,20080402,'Décaler l\'ocurrence du 07/04/2008 de la prestation',2293,10462,NULL,220,1,'Absence d\'un intervenant',1810,9,NULL,NULL,0),(30572,20080402,'La prestation du 08/04/2008 a été annulée',1049,10432,NULL,199,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30573,20080402,'La prestation du 04/04/2008 a été reportée',1998,8504,20080404,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30579,20080402,'La prestation du 03/04/2008 a été annulée',1402,4692,NULL,228,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(30591,20080403,'La prestation du 07/04/2008 a été annulée',1511,5876,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30592,20080403,'La prestation du 10/04/2008 a été annulée',1511,5877,NULL,349,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30593,20080403,'La prestation du 10/04/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30594,20080403,'La prestation du 17/04/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30595,20080403,'La prestation du 14/04/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30596,20080403,'La prestation du 28/04/2008 a été annulée',277,206,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30597,20080403,'La prestation du 07/04/2008 a été annulée',2434,11460,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30598,20080403,'La prestation du 14/04/2008 a été annulée',2434,11460,NULL,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30599,20080403,'La prestation du 03/04/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30600,20080403,'La prestation du 17/04/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30601,20080403,'La prestation du 10/04/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30602,20080403,'La prestation du 24/04/2008 a été annulée',839,1529,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30603,20080403,'La prestation du 09/04/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30604,20080403,'La prestation du 23/04/2008 a été annulée',759,1149,NULL,41,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30605,20080403,'La prestation du 22/04/2008 a été annulée',2018,8598,NULL,154,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30606,20080403,'La prestation du 09/04/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30607,20080403,'La prestation du 16/04/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30608,20080403,'La prestation du 23/04/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30609,20080403,'La prestation du 30/04/2008 a été annulée',786,8626,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30610,20080403,'La prestation du 07/04/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30611,20080403,'La prestation du 21/04/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30612,20080403,'La prestation du 01/04/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30613,20080403,'Nouvelle prestation le 04/04/2008',1609,6700,20080404,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30614,20080403,'La prestation du 08/04/2008 a été annulée',1657,6863,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30615,20080403,'La prestation du 15/04/2008 a été annulée',1657,6863,NULL,273,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30618,20080403,'La prestation du 03/04/2008 a été annulée',2022,8624,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30619,20080403,'La prestation du 03/04/2008 a été annulée',2303,10522,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30620,20080403,'Décaler l\'ocurrence du 03/04/2008 de la prestation',2260,10320,NULL,491,1,'Absence d\'un intervenant',1812,10,NULL,NULL,0),(30627,20080403,'La prestation du 04/04/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30628,20080403,'Nouvelle prestation le 04/04/2008',1038,2509,20080404,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30640,20080403,'',574,NULL,20080501,67,1,'attention : enlever 1 sem/2',NULL,14,1,1,NULL),(30645,20080403,'La prestation du 07/04/2008 a été annulée',1170,3318,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30646,20080403,'Nouvelle prestation le 08/04/2008',1170,3318,20080408,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30659,20080403,'La prestation du 03/04/2008 a été annulée',274,576,NULL,38,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30660,20080403,'Décaler l\'ocurrence du 03/04/2008 de la prestation',2465,11712,NULL,621,1,'Absence d\'un intervenant',1817,11,NULL,NULL,0),(30662,20080403,'La prestation du 11/04/2008 a été annulée',1038,2509,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30663,20080403,'La prestation du 03/04/2008 a été annulée',1900,7935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30664,20080403,'Nouvelle prestation le 03/04/2008',1900,7935,20080403,548,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30683,20080403,'La prestation du 10/04/2008 a été reportée',2586,12728,20080407,567,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30686,20080403,'La prestation du 14/04/2008 a été annulée',1965,8373,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30687,20080403,'Nouvelle prestation le 14/04/2008',1965,8373,20080414,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30690,20080403,'La prestation du 09/04/2008 a été annulée',2369,10909,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30691,20080403,'Nouvelle prestation le 09/04/2008',2369,10909,20080409,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30692,20080403,'La prestation du 16/04/2008 a été annulée',2369,10909,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30693,20080403,'Nouvelle prestation le 16/04/2008',2369,10909,20080416,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30697,20080403,'La prestation du 03/04/2008 a été annulée',1913,8000,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30698,20080403,'Nouvelle prestation le 03/04/2008',1913,8000,20080403,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30699,20080403,'La prestation du 10/04/2008 a été annulée',1913,8000,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30700,20080403,'Nouvelle prestation le 10/04/2008',1913,8000,20080410,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30701,20080403,'La prestation du 17/04/2008 a été annulée',1913,8000,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30702,20080403,'Nouvelle prestation le 17/04/2008',1913,8000,20080417,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30703,20080403,'La prestation du 11/04/2008 a été annulée',1586,6596,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30704,20080403,'Nouvelle prestation le 11/04/2008',1586,6596,20080411,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30705,20080403,'La prestation du 18/04/2008 a été annulée',1586,6596,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30706,20080403,'Nouvelle prestation le 18/04/2008',1586,6596,20080418,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30707,20080403,'La prestation du 01/04/2008 a été annulée',1632,6775,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30708,20080403,'Nouvelle prestation le 01/04/2008',1632,6775,20080401,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30709,20080403,'La prestation du 08/04/2008 a été annulée',1632,6775,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30710,20080403,'Nouvelle prestation le 08/04/2008',1632,6775,20080408,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30712,20080403,'La prestation du 11/03/2008 a été annulée',2423,11288,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30713,20080403,'Nouvelle prestation le 11/03/2008',2423,11288,20080311,644,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30714,20080403,'La prestation du 18/03/2008 a été annulée',2423,11288,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30715,20080403,'Nouvelle prestation le 18/03/2008',2423,11288,20080318,644,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30716,20080404,'La prestation du 04/04/2008 a été reportée',1429,6512,20080404,291,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(30717,20080404,'Décaler l\'ocurrence du 04/04/2008 de la prestation',1707,7773,NULL,456,1,'Absence d\'un intervenant',1826,10,NULL,NULL,0),(30718,20080404,'Décaler l\'ocurrence du 04/04/2008 de la prestation',1936,8207,NULL,456,1,'Absence d\'un intervenant',1826,10,NULL,NULL,0),(30719,20080404,'La prestation du 04/04/2008 a été annulée',1936,8207,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30720,20080404,'La prestation du 04/04/2008 a été annulée',1707,7773,NULL,456,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30721,20080404,'La prestation du 04/04/2008 a été annulée',1924,8124,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30727,20080404,'Décaler l\'ocurrence du 04/04/2008 de la prestation',1570,6517,NULL,370,1,'Absence d\'un intervenant',1829,14,NULL,NULL,0),(30728,20080404,'Décaler l\'ocurrence du 11/04/2008 de la prestation',1570,6517,NULL,370,1,'Absence d\'un intervenant',1829,14,NULL,NULL,0),(30729,20080404,'Décaler l\'ocurrence du 10/04/2008 de la prestation',1571,6518,NULL,370,1,'Absence d\'un intervenant',1829,14,NULL,NULL,0),(30730,20080404,'Décaler l\'ocurrence du 08/04/2008 de la prestation',2210,9967,NULL,370,1,'Absence d\'un intervenant',1829,14,NULL,NULL,0),(30731,20080404,'Décaler l\'ocurrence du 15/04/2008 de la prestation',2210,9967,NULL,370,1,'Absence d\'un intervenant',1829,14,NULL,NULL,0),(30732,20080404,'Décaler l\'ocurrence du 24/04/2008 de la prestation',1163,3299,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30733,20080404,'Décaler l\'ocurrence du 21/04/2008 de la prestation',1207,3512,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30734,20080404,'Décaler l\'ocurrence du 28/04/2008 de la prestation',1207,3512,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30735,20080404,'Décaler l\'ocurrence du 22/04/2008 de la prestation',1239,3687,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30736,20080404,'Décaler l\'ocurrence du 22/04/2008 de la prestation',1559,6446,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30738,20080404,'Décaler l\'ocurrence du 28/04/2008 de la prestation',1650,6848,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30739,20080404,'Décaler l\'ocurrence du 23/04/2008 de la prestation',2059,9295,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30740,20080404,'Décaler l\'ocurrence du 22/04/2008 de la prestation',2197,9879,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30741,20080404,'Décaler l\'ocurrence du 25/04/2008 de la prestation',2354,10849,NULL,253,1,'Absence d\'un intervenant',1830,14,NULL,NULL,0),(30743,20080404,'Nouvelle prestation le 15/04/2008',2210,9967,20080415,570,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30753,20080404,'La prestation du 24/04/2008 a été annulée',1755,7327,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30754,20080404,'Nouvelle prestation le 24/04/2008',1755,7327,20080424,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30762,20080404,'La prestation du 04/04/2008 a été annulée',1706,7083,NULL,419,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30764,20080404,'La prestation du 08/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30765,20080404,'Nouvelle prestation le 10/04/2008',1543,6726,20080410,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30766,20080404,'La prestation du 13/03/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30787,20080404,'La prestation du 18/04/2008 a été annulée',2542,12376,NULL,682,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30790,20080404,'La prestation du 22/04/2008 a été annulée',1909,7978,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30818,20080405,'La prestation du 14/04/2008 a été annulée',1217,8109,NULL,339,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30819,20080405,'La prestation du 17/04/2008 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30820,20080405,'La prestation du 03/04/2008 a été annulée',1217,3574,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30821,20080405,'La prestation du 09/04/2008 a été annulée',1442,5027,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30822,20080405,'La prestation du 08/04/2008 a été annulée',2125,9249,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30823,20080405,'La prestation du 01/04/2008 a été annulée',1946,8280,NULL,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30824,20080405,'La prestation du 15/04/2008 a été reportée',1946,8280,20080415,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30825,20080405,'La prestation du 22/04/2008 a été reportée',1946,8280,20080422,457,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30826,20080405,'La prestation du 08/04/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30827,20080405,'La prestation du 11/04/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30828,20080405,'La prestation du 15/04/2008 a été annulée',596,431,NULL,79,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30829,20080405,'La prestation du 18/04/2008 a été annulée',596,2968,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30830,20080406,'La prestation du 04/04/2008 a été annulée',1314,4242,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30831,20080406,'La prestation du 22/04/2008 a été annulée',2498,11942,NULL,352,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30832,20080406,'La prestation du 03/04/2008 a été annulée',2340,10751,NULL,595,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30833,20080407,'La prestation du 07/04/2008 a été annulée',582,6780,NULL,372,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30834,20080407,'Nouvelle prestation le 08/04/2008',582,6780,20080408,516,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30835,20080407,'La prestation du 07/04/2008 a été annulée',1292,4110,NULL,103,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30836,20080407,'La prestation du 10/04/2008 a été annulée',2276,10363,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30837,20080407,'La prestation du 17/04/2008 a été annulée',2276,10363,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30838,20080407,'La prestation du 24/04/2008 a été annulée',2276,10363,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30839,20080407,'La prestation du 01/05/2008 a été annulée',2276,10363,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30840,20080407,'La prestation du 08/05/2008 a été reportée',2037,8755,20080507,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30841,20080407,'La prestation du 01/05/2008 a été reportée',2037,8755,20080529,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30850,20080407,'La prestation du 15/04/2008 a été annulée',1731,7206,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30853,20080407,'La prestation du 18/04/2008 a été annulée',1731,7207,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30855,20080407,'La prestation du 01/05/2008 a été reportée',2037,8755,20080429,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30856,20080407,'La prestation du 17/04/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30857,20080407,'La prestation du 24/04/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30858,20080407,'La prestation du 22/05/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30859,20080407,'La prestation du 29/05/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30860,20080407,'La prestation du 05/06/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30861,20080407,'La prestation du 12/06/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30864,20080407,'La prestation du 19/06/2008 a été annulée',1961,8355,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30865,20080407,'La prestation du 08/05/2008 a été reportée',1961,8355,20080507,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30866,20080407,'La prestation du 15/05/2008 a été reportée',1961,8355,20080514,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30867,20080407,'La prestation du 08/04/2008 a été annulée',2313,10631,NULL,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30868,20080407,'La prestation du 14/04/2008 a été annulée',1256,3843,NULL,229,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30869,20080407,'Nouvelle prestation le 14/04/2008',1256,3843,20080414,364,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30870,20080407,'La prestation du 01/05/2008 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30871,20080407,'La prestation du 08/05/2008 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30872,20080407,'La prestation du 29/05/2008 a été annulée',1507,5777,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30873,20080407,'La prestation du 11/04/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30874,20080407,'La prestation du 25/04/2008 a été annulée',719,980,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30875,20080407,'La prestation du 07/04/2008 a été annulée',1999,9272,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30876,20080407,'Nouvelle prestation le 07/04/2008',1999,9272,20080407,441,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30877,20080407,'La prestation du 14/04/2008 a été annulée',2429,11398,NULL,237,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30878,20080407,'La prestation du 21/04/2008 a été annulée',2429,11398,NULL,237,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(30879,20080407,'La prestation du 08/04/2008 a été annulée',1316,4267,NULL,272,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30880,20080407,'La prestation du 07/04/2008 a été annulée',2557,12451,NULL,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30881,20080407,'La prestation du 07/04/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30882,20080407,'Nouvelle prestation le 07/04/2008',873,2087,20080407,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(33021,20080618,'Décaler l\'ocurrence du 26/06/2008 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33020,20080618,'Décaler l\'ocurrence du 19/06/2008 de la prestation',1058,2650,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33019,20080618,'Décaler l\'ocurrence du 27/06/2008 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(30893,20080407,'La prestation du 10/04/2008 a été annulée',2465,11712,NULL,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30894,20080407,'La prestation du 08/05/2008 a été annulée',2465,11712,NULL,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30895,20080407,'La prestation du 01/05/2008 a été annulée',2465,11712,NULL,621,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30897,20080407,'La prestation du 08/04/2008 a été annulée',1768,7376,NULL,379,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30909,20080407,'La prestation du 11/04/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30910,20080407,'Nouvelle prestation le 11/04/2008',1371,4591,20080411,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30912,20080407,'La prestation du 11/04/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30915,20080407,'La prestation du 08/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30916,20080407,'Nouvelle prestation le 08/04/2008',1543,6726,20080408,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30917,20080407,'La prestation du 08/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30918,20080407,'Nouvelle prestation le 08/04/2008',1543,6726,20080408,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30920,20080407,'La prestation du 08/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30921,20080407,'Nouvelle prestation le 10/04/2008',1543,6726,20080410,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30922,20080407,'La prestation du 07/04/2008 a été annulée',1371,4590,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30944,20080407,'La prestation du 16/04/2008 a été annulée',2597,12811,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30945,20080407,'La prestation du 30/04/2008 a été annulée',2597,12811,NULL,557,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(30947,20080408,'La prestation du 08/04/2008 a été annulée',1654,6859,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30948,20080408,'La prestation du 07/04/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30949,20080408,'La prestation du 07/04/2008 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30950,20080408,'La prestation du 10/04/2008 a été annulée',1935,8203,NULL,464,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30953,20080408,'La prestation du 08/04/2008 a été annulée',2314,10640,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30956,20080408,'La prestation du 08/04/2008 a été annulée',1318,4273,NULL,230,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31192,20080409,'Décaler l\'ocurrence du 12/04/2008 de la prestation',2314,10643,NULL,585,1,'Absence d\'un intervenant',1856,11,NULL,NULL,0),(30958,20080408,'La prestation du 10/04/2008 a été annulée',1524,10341,NULL,89,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(30979,20080408,'La prestation du 17/04/2008 a été annulée',2572,12658,NULL,472,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30980,20080408,'La prestation du 08/04/2008 a été annulée',1963,8369,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30981,20080408,'Nouvelle prestation le 08/04/2008',1963,8369,20080408,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30982,20080408,'La prestation du 11/04/2008 a été annulée',1963,8370,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30983,20080408,'Nouvelle prestation le 11/04/2008',1963,8370,20080411,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30984,20080408,'La prestation du 08/04/2008 a été annulée',1582,8004,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30985,20080408,'Nouvelle prestation le 08/04/2008',1582,8004,20080408,695,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30986,20080408,'La prestation du 09/04/2008 a été annulée',2287,10430,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30987,20080408,'Nouvelle prestation le 09/04/2008',2287,10430,20080409,695,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(30989,20080408,'La prestation du 10/04/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30990,20080408,'Nouvelle prestation le 08/04/2008',1593,6644,20080408,453,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30991,20080408,'La prestation du 24/04/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30993,20080408,'La prestation du 01/05/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(30995,20080408,'La prestation du 08/05/2008 a été annulée',1593,6644,NULL,357,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31004,20080408,'La prestation du 09/04/2008 a été annulée',2536,12358,NULL,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31005,20080408,'La prestation du 09/04/2008 a été annulée',2537,12359,NULL,660,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31013,20080408,'La prestation du 24/04/2008 a été annulée',2602,12842,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31014,20080408,'La prestation du 01/05/2008 a été reportée',2602,12842,20080430,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31015,20080408,'La prestation du 08/05/2008 a été annulée',2602,12842,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31016,20080408,'La prestation du 22/05/2008 a été annulée',2602,12842,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31017,20080408,'La prestation du 05/06/2008 a été annulée',2602,12842,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31018,20080408,'La prestation du 19/06/2008 a été annulée',2602,12842,NULL,482,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31026,20080408,'La prestation du 14/04/2008 a été annulée',2214,9999,NULL,0,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31027,20080408,'La prestation du 11/04/2008 a été annulée',813,3014,NULL,119,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31028,20080408,'La prestation du 01/05/2008 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31029,20080408,'Nouvelle prestation le 30/04/2008',1228,3642,20080430,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31030,20080408,'La prestation du 08/05/2008 a été annulée',1228,3642,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31031,20080408,'Nouvelle prestation le 07/05/2008',1228,3642,20080507,429,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31032,20080408,'La prestation du 17/04/2008 a été annulée',1976,8428,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31033,20080408,'La prestation du 24/04/2008 a été annulée',1976,8428,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31034,20080408,'La prestation du 11/04/2008 a été annulée',2282,10383,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31035,20080408,'La prestation du 11/04/2008 a été annulée',1871,7790,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31036,20080408,'La prestation du 11/04/2008 a été annulée',2282,10383,NULL,451,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31037,20080408,'La prestation du 16/04/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31038,20080408,'La prestation du 30/04/2008 a été annulée',1191,3410,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31039,20080408,'La prestation du 08/04/2008 a été reportée',2502,11970,20080408,657,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31040,20080408,'La prestation du 23/04/2008 a été annulée',1927,8142,NULL,469,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31044,20080408,'La prestation du 18/04/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31045,20080408,'Nouvelle prestation le 18/04/2008',1371,4591,20080418,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31046,20080408,'La prestation du 25/04/2008 a été annulée',1371,4591,NULL,321,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31047,20080408,'Nouvelle prestation le 25/04/2008',1371,4591,20080425,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31048,20080408,'La prestation du 10/04/2008 a été annulée',1335,4349,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31049,20080408,'La prestation du 08/04/2008 a été annulée',2432,11440,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31050,20080408,'Nouvelle prestation le 09/04/2008',2432,11440,20080409,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31051,20080408,'La prestation du 11/04/2008 a été annulée',2194,9863,NULL,261,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31052,20080408,'La prestation du 28/04/2008 a été reportée',2521,12134,20080428,644,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31053,20080408,'La prestation du 08/05/2008 a été annulée',2521,12135,NULL,644,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31054,20080408,'La prestation du 01/05/2008 a été annulée',2521,12135,NULL,644,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31055,20080408,'La prestation du 05/05/2008 a été reportée',2521,12134,20080505,644,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31056,20080408,'La prestation du 08/04/2008 a été annulée',1778,7421,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31069,20080408,'La prestation du 17/04/2008 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31070,20080408,'La prestation du 01/05/2008 a été annulée',858,1582,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31071,20080408,'La prestation du 22/05/2008 a été annulée',1122,3047,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31091,20080408,'La prestation du 28/04/2008 a été annulée',1776,7409,NULL,237,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31107,20080409,'La prestation du 09/04/2008 a été annulée',1297,4127,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31110,20080409,'La prestation du 08/04/2008 a été annulée',1660,11988,NULL,147,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31111,20080409,'La prestation du 18/04/2008 a été annulée',1546,6707,NULL,250,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31112,20080409,'La prestation du 25/04/2008 a été annulée',1546,6707,NULL,250,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31113,20080409,'La prestation du 02/05/2008 a été annulée',1546,6707,NULL,250,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31114,20080409,'La prestation du 09/05/2008 a été annulée',1546,6707,NULL,250,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31119,20080409,'La prestation du 08/04/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31120,20080409,'Nouvelle prestation le 11/04/2008',1609,6700,20080411,507,1,'Changement de planning',NULL,10,NULL,NULL,NULL);
INSERT INTO `alerte` VALUES (31121,20080409,'La prestation du 25/03/2008 a été annulée',2503,11973,NULL,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31130,20080409,'La prestation du 10/04/2008 a été annulée',2573,12660,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31131,20080409,'La prestation du 15/04/2008 a été annulée',828,9978,NULL,441,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31132,20080409,'La prestation du 15/04/2008 a été annulée',1760,7336,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31133,20080409,'La prestation du 22/04/2008 a été annulée',1760,7336,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31136,20080409,'La prestation du 11/04/2008 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31137,20080409,'Nouvelle prestation le 11/04/2008',1598,6650,20080411,657,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31148,20080409,'La prestation du 07/03/2008 a été annulée',1598,6650,NULL,146,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31149,20080409,'La prestation du 10/04/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31150,20080409,'Nouvelle prestation le 10/04/2008',980,2135,20080410,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31152,20080409,'La prestation du 08/04/2008 a été annulée',2432,11440,NULL,501,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31153,20080409,'Nouvelle prestation le 09/04/2008',2432,11440,20080409,678,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31154,20080409,'La prestation du 05/05/2008 a été annulée',1890,7878,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31155,20080409,'La prestation du 12/05/2008 a été annulée',1890,7878,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31156,20080409,'La prestation du 19/05/2008 a été annulée',1890,7878,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31157,20080409,'La prestation du 26/05/2008 a été annulée',1890,7878,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31158,20080409,'La prestation du 17/04/2008 a été annulée',1000,2274,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31159,20080409,'La prestation du 17/04/2008 a été annulée',725,1463,NULL,136,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31160,20080409,'La prestation du 17/04/2008 a été annulée',725,1463,NULL,136,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31161,20080409,'La prestation du 21/04/2008 a été annulée',1650,6848,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31162,20080409,'La prestation du 22/04/2008 a été annulée',1239,3687,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31163,20080409,'La prestation du 22/04/2008 a été annulée',1056,2640,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31164,20080409,'La prestation du 22/04/2008 a été annulée',1559,6446,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31165,20080409,'La prestation du 23/04/2008 a été annulée',2059,9295,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31166,20080409,'La prestation du 24/04/2008 a été annulée',1000,2274,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31167,20080409,'La prestation du 24/04/2008 a été annulée',725,1463,NULL,136,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31168,20080409,'La prestation du 24/04/2008 a été annulée',1163,3299,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31169,20080409,'La prestation du 25/04/2008 a été annulée',2354,10849,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31170,20080409,'La prestation du 25/04/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31171,20080409,'La prestation du 25/04/2008 a été annulée',1219,3585,NULL,217,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31172,20080409,'La prestation du 28/04/2008 a été annulée',1650,6848,NULL,253,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31173,20080409,'La prestation du 28/04/2008 a été annulée',693,841,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31177,20080409,'La prestation du 02/05/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31178,20080409,'La prestation du 09/05/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31179,20080409,'La prestation du 06/06/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31180,20080409,'La prestation du 18/07/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31181,20080409,'La prestation du 25/07/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31182,20080409,'La prestation du 01/08/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31183,20080409,'La prestation du 08/08/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31185,20080409,'La prestation du 15/08/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31186,20080409,'La prestation du 22/08/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31187,20080409,'La prestation du 29/08/2008 a été annulée',961,1980,NULL,158,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31188,20080409,'La prestation du 16/04/2008 a été annulée',817,1426,NULL,131,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31189,20080409,'La prestation du 09/04/2008 a été annulée',2314,10641,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31190,20080409,'La prestation du 10/04/2008 a été annulée',2314,10642,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31191,20080409,'La prestation du 11/04/2008 a été reportée',2314,10643,20080412,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31193,20080409,'Décaler l\'ocurrence du 11/04/2008 de la prestation',764,11116,NULL,585,1,'Absence d\'un intervenant',1856,11,NULL,NULL,0),(31196,20080409,'La prestation du 09/04/2008 a été annulée',2287,10430,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31197,20080409,'Nouvelle prestation le 09/04/2008',2287,10430,20080409,376,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31198,20080409,'La prestation du 16/04/2008 a été annulée',2287,10430,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31199,20080409,'Nouvelle prestation le 16/04/2008',2287,10430,20080416,698,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31200,20080409,'La prestation du 15/04/2008 a été annulée',1582,8004,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31201,20080409,'Nouvelle prestation le 15/04/2008',1582,8004,20080415,698,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31205,20080409,'La prestation du 11/04/2008 a été annulée',2563,12547,NULL,685,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31206,20080409,'Nouvelle prestation le 09/04/2008',2563,12547,20080409,628,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31207,20080409,'La prestation du 22/04/2008 a été annulée',2237,10141,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31208,20080409,'Nouvelle prestation le 22/04/2008',2237,10141,20080422,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31209,20080409,'La prestation du 24/04/2008 a été annulée',1913,8000,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31210,20080409,'Nouvelle prestation le 24/04/2008',1913,8000,20080424,686,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31211,20080409,'La prestation du 24/04/2008 a été annulée',2352,10833,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31212,20080409,'Nouvelle prestation le 23/04/2008',2352,10833,20080423,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31213,20080409,'La prestation du 22/04/2008 a été annulée',1642,8006,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31214,20080409,'Nouvelle prestation le 22/04/2008',1642,8006,20080422,698,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31215,20080409,'La prestation du 07/04/2008 a été annulée',1908,10660,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31216,20080409,'La prestation du 21/04/2008 a été annulée',1908,10660,NULL,467,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31218,20080409,'La prestation du 10/04/2008 a été annulée',805,1397,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31219,20080409,'Nouvelle prestation le 10/04/2008',805,1397,20080410,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31220,20080410,'La prestation du 10/04/2008 a été annulée',2022,8624,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31221,20080410,'Nouvelle prestation le 10/04/2008',2022,8624,20080410,662,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31222,20080410,'La prestation du 11/04/2008 a été reportée',2000,11389,20080416,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31229,20080410,'La prestation du 10/04/2008 a été annulée',2260,10320,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31231,20080410,'La prestation du 15/04/2008 a été annulée',1337,4387,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31232,20080410,'La prestation du 22/04/2008 a été annulée',1337,4387,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31233,20080410,'La prestation du 17/04/2008 a été annulée',1337,4388,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31234,20080410,'La prestation du 24/04/2008 a été annulée',1337,4388,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31239,20080410,'La prestation du 17/06/2008 a été annulée',2613,12928,NULL,691,1,'Changement de planning',NULL,21,NULL,NULL,NULL),(31240,20080410,'La prestation du 01/07/2008 a été annulée',2613,12928,NULL,691,1,'Changement de planning',NULL,21,NULL,NULL,NULL),(31241,20080410,'La prestation du 15/07/2008 a été annulée',2613,12928,NULL,691,1,'Changement de planning',NULL,21,NULL,NULL,NULL),(31242,20080410,'La prestation du 29/07/2008 a été annulée',2613,12928,NULL,691,1,'Changement de planning',NULL,21,NULL,NULL,NULL),(31243,20080410,'La prestation ponctuelle du 10/04/2008 de 09h30 à 12h00 a été annulée',1402,NULL,NULL,382,1,'Annulation d\'un presatation ponctuelle',NULL,25,NULL,NULL,NULL),(31244,20080410,'La prestation du 15/04/2008 a été annulée',1402,4692,NULL,228,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31245,20080410,'Nouvelle prestation le 17/04/2008',1402,4692,20080417,382,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31246,20080410,'La prestation du 08/04/2008 a été annulée',2243,10182,NULL,435,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31247,20080410,'La prestation du 15/04/2008 a été annulée',2243,10182,NULL,435,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31248,20080410,'La prestation du 10/04/2008 a été annulée',1862,7746,NULL,382,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31249,20080410,'Nouvelle prestation le 10/04/2008',1862,7746,20080410,556,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31255,20080410,'La prestation du 24/04/2008 a été annulée',2478,11746,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31256,20080410,'La prestation du 01/05/2008 a été annulée',2478,11746,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31261,20080410,'La prestation du 21/04/2008 a été annulée',2478,11745,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31262,20080410,'La prestation du 28/04/2008 a été annulée',2478,11745,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31263,20080410,'La prestation du 23/04/2008 a été annulée',2291,10451,NULL,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31264,20080410,'La prestation du 21/04/2008 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31265,20080410,'La prestation du 28/04/2008 a été annulée',696,2084,NULL,112,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31277,20080410,'La prestation du 11/04/2008 a été annulée',764,11116,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31278,20080410,'Nouvelle prestation le 11/04/2008',764,11116,20080411,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31279,20080410,'La prestation du 18/04/2008 a été annulée',2454,11661,NULL,435,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31280,20080410,'La prestation du 25/04/2008 a été annulée',2454,11661,NULL,435,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31284,20080410,'La prestation du 07/04/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31285,20080410,'Nouvelle prestation le 07/04/2008',863,1604,20080407,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31286,20080410,'La prestation du 14/04/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31287,20080410,'Nouvelle prestation le 14/04/2008',863,1604,20080414,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31288,20080410,'La prestation du 21/04/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31289,20080410,'Nouvelle prestation le 21/04/2008',863,1604,20080421,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31290,20080410,'La prestation du 28/04/2008 a été annulée',863,1604,NULL,151,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31291,20080410,'Nouvelle prestation le 28/04/2008',863,1604,20080428,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31303,20080410,'La prestation du 18/04/2008 a été annulée',2620,12957,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31304,20080410,'La prestation du 25/04/2008 a été annulée',2620,12957,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31306,20080410,'La prestation du 12/05/2008 a été annulée',2619,12956,NULL,594,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31309,20080410,'La prestation du 14/04/2008 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31310,20080410,'La prestation du 21/04/2008 a été annulée',1067,6185,NULL,220,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31311,20080410,'La prestation du 17/04/2008 a été annulée',708,943,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31313,20080410,'La prestation du 21/04/2008 a été reportée',1592,6642,20080423,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31318,20080410,'La prestation du 14/04/2008 a été annulée',673,11147,NULL,600,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31319,20080410,'La prestation du 17/04/2008 a été annulée',673,9028,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31325,20080410,'La prestation du 17/04/2008 a été annulée',1590,6639,NULL,307,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31360,20080410,'La prestation du 14/04/2008 a été annulée',2100,9050,NULL,493,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31361,20080410,'La prestation du 21/04/2008 a été annulée',2100,9050,NULL,493,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31366,20080410,'La prestation du 02/05/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31367,20080410,'La prestation du 09/05/2008 a été annulée',2165,9996,NULL,536,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31375,20080410,'La prestation du 21/04/2008 a été annulée',959,1959,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31376,20080410,'La prestation du 23/04/2008 a été annulée',959,1960,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31377,20080410,'La prestation du 25/04/2008 a été annulée',959,1961,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31378,20080410,'La prestation du 22/04/2008 a été annulée',881,1709,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31379,20080410,'La prestation du 25/04/2008 a été annulée',881,1710,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31380,20080410,'La prestation du 21/04/2008 a été annulée',1547,6374,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31381,20080410,'La prestation du 24/04/2008 a été annulée',835,1552,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31382,20080410,'La prestation du 24/04/2008 a été annulée',872,1680,NULL,165,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31401,20080410,'La prestation ponctuelle du 14/02/2008 de 09h00 à 12h00 a été annulée',2379,NULL,NULL,435,1,'Annulation d\'un presatation ponctuelle',NULL,25,NULL,NULL,NULL),(31402,20080410,'La prestation du 28/03/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31404,20080410,'La prestation du 07/04/2008 a été reportée',2582,12698,20080404,227,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31405,20080410,'La prestation du 14/04/2008 a été reportée',2582,12698,20080418,227,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31406,20080410,'La prestation du 25/04/2008 a été annulée',2582,12698,NULL,227,1,'Changement de planning',NULL,25,NULL,NULL,NULL),(31407,20080411,'La prestation du 10/04/2008 a été annulée',2599,12831,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31408,20080411,'Nouvelle prestation le 10/04/2008',2599,12831,20080410,685,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31409,20080411,'La prestation du 17/04/2008 a été annulée',2599,12831,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31410,20080411,'La prestation du 15/04/2008 a été annulée',1632,6775,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31411,20080411,'Nouvelle prestation le 15/04/2008',1632,6775,20080415,685,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31412,20080411,'La prestation du 22/04/2008 a été annulée',1632,6775,NULL,380,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31413,20080411,'Nouvelle prestation le 22/04/2008',1632,6775,20080422,685,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31414,20080411,'La prestation du 11/04/2008 a été annulée',2368,10908,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31415,20080411,'Nouvelle prestation le 11/04/2008',2368,10908,20080411,703,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31416,20080411,'La prestation du 11/04/2008 a été annulée',2207,9945,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31417,20080411,'Nouvelle prestation le 11/04/2008',2207,9945,20080411,703,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31418,20080411,'La prestation du 18/04/2008 a été annulée',2207,9945,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31419,20080411,'Nouvelle prestation le 18/04/2008',2207,9945,20080418,703,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31420,20080411,'La prestation du 15/04/2008 a été annulée',2005,8542,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31421,20080411,'Nouvelle prestation le 15/04/2008',2005,8542,20080415,703,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31422,20080411,'La prestation du 10/04/2008 a été annulée',2135,9319,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31423,20080411,'Nouvelle prestation le 10/04/2008',2135,9319,20080410,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31424,20080411,'La prestation du 21/04/2008 a été annulée',1584,8007,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31425,20080411,'Nouvelle prestation le 21/04/2008',1584,8007,20080421,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31426,20080411,'La prestation du 14/04/2008 a été annulée',1584,8007,NULL,394,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31427,20080411,'Nouvelle prestation le 14/04/2008',1584,8007,20080414,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31428,20080411,'La prestation du 17/04/2008 a été annulée',2135,9319,NULL,519,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31429,20080411,'Nouvelle prestation le 17/04/2008',2135,9319,20080417,579,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31430,20080411,'La prestation du 18/04/2008 a été annulée',2368,10908,NULL,460,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31431,20080411,'Nouvelle prestation le 18/04/2008',2368,10908,20080418,703,1,'Changement de planning',NULL,30,NULL,NULL,NULL),(31432,20080411,'La prestation du 11/04/2008 a été annulée',2401,11201,NULL,593,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31433,20080411,'La prestation du 11/04/2008 a été annulée',1777,7420,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31434,20080411,'La prestation du 11/04/2008 a été annulée',1669,6935,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31443,20080411,'La prestation du 06/05/2008 a été annulée',1120,3040,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31444,20080411,'La prestation du 25/04/2008 a été annulée',1120,3041,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31445,20080411,'Décaler l\'ocurrence du 28/04/2008 de la prestation',1122,3046,NULL,233,1,'Absence d\'un intervenant',1864,10,NULL,NULL,0),(31446,20080411,'Décaler l\'ocurrence du 05/05/2008 de la prestation',1122,3046,NULL,233,1,'Absence d\'un intervenant',1864,10,NULL,NULL,0),(31447,20080411,'Décaler l\'ocurrence du 01/05/2008 de la prestation',1122,3047,NULL,233,1,'Absence d\'un intervenant',1864,10,NULL,NULL,0),(31448,20080411,'Décaler l\'ocurrence du 29/04/2008 de la prestation',753,5354,NULL,233,1,'Absence d\'un intervenant',1864,10,NULL,NULL,0),(31449,20080411,'La prestation du 16/04/2008 a été annulée',1574,9900,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31450,20080411,'Nouvelle prestation le 14/04/2008',1574,9900,20080414,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31451,20080411,'La prestation du 16/04/2008 a été annulée',1574,9901,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31452,20080411,'La prestation du 23/04/2008 a été reportée',1574,9900,20080421,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31453,20080411,'La prestation du 21/04/2008 a été annulée',1122,3046,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31454,20080411,'La prestation du 28/04/2008 a été annulée',1122,3046,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31455,20080411,'La prestation du 01/05/2008 a été annulée',1122,3047,NULL,233,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31456,20080411,'La prestation du 23/04/2008 a été annulée',1574,9901,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31457,20080411,'Nouvelle prestation le 23/04/2008',1574,9901,20080423,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31458,20080411,'La prestation du 30/04/2008 a été annulée',1574,9900,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31459,20080411,'Nouvelle prestation le 28/04/2008',1574,9900,20080428,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31460,20080411,'La prestation du 30/04/2008 a été annulée',1574,9901,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31461,20080411,'Nouvelle prestation le 30/04/2008',1574,9901,20080430,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31462,20080411,'La prestation du 15/04/2008 a été annulée',1818,8480,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31463,20080411,'Nouvelle prestation le 15/04/2008',1818,8480,20080415,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31464,20080411,'La prestation du 22/04/2008 a été annulée',1818,8480,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31465,20080411,'Nouvelle prestation le 22/04/2008',1818,8480,20080422,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31466,20080411,'La prestation du 29/04/2008 a été annulée',1818,8480,NULL,489,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31467,20080411,'Nouvelle prestation le 29/04/2008',1818,8480,20080429,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31468,20080411,'La prestation du 18/04/2008 a été reportée',1818,7553,20080418,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31469,20080411,'La prestation du 25/04/2008 a été reportée',1818,7553,20080425,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31470,20080411,'La prestation du 15/04/2008 a été reportée',1218,3583,20080415,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31471,20080411,'La prestation du 17/04/2008 a été annulée',836,1551,NULL,131,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31472,20080411,'Nouvelle prestation le 17/04/2008',836,1551,20080417,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31473,20080411,'La prestation du 22/04/2008 a été annulée',1218,3583,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31474,20080411,'La prestation du 23/04/2008 a été annulée',1240,6412,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31475,20080411,'La prestation du 24/04/2008 a été annulée',836,1551,NULL,131,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31476,20080411,'La prestation du 28/04/2008 a été annulée',1150,3212,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31477,20080411,'La prestation du 23/04/2008 a été annulée',871,1668,NULL,101,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31478,20080411,'La prestation du 01/05/2008 a été annulée',1150,3213,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31479,20080411,'La prestation du 29/04/2008 a été annulée',1337,4387,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31480,20080411,'La prestation du 29/04/2008 a été annulée',1218,3583,NULL,204,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31481,20080411,'La prestation du 29/04/2008 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31482,20080411,'La prestation du 02/05/2008 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31483,20080411,'La prestation du 28/04/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31484,20080411,'La prestation du 01/05/2008 a été annulée',1185,3421,NULL,222,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31485,20080411,'La prestation du 30/04/2008 a été annulée',1704,7081,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31486,20080411,'La prestation du 30/04/2008 a été annulée',1992,8479,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31503,20080411,'La prestation du 22/04/2008 a été annulée',840,2259,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31504,20080411,'La prestation du 25/04/2008 a été annulée',840,2260,NULL,197,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31539,20080411,'La prestation du 25/04/2008 a été annulée',1053,2571,NULL,217,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31540,20080411,'La prestation du 02/05/2008 a été annulée',1053,2571,NULL,217,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31541,20080411,'La prestation du 14/04/2008 a été annulée',1269,3933,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31542,20080411,'Nouvelle prestation le 10/04/2008',1269,3933,20080410,546,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31543,20080411,'La prestation du 14/04/2008 a été annulée',658,10918,NULL,217,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31544,20080411,'La prestation du 16/04/2008 a été annulée',658,10919,NULL,541,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31545,20080411,'La prestation du 15/04/2008 a été annulée',658,838,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31546,20080411,'La prestation du 17/04/2008 a été annulée',658,10920,NULL,541,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31547,20080411,'La prestation du 18/04/2008 a été annulée',658,10917,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31548,20080411,'Décaler l\'ocurrence du 09/05/2008 de la prestation',1731,7207,NULL,421,1,'Absence d\'un intervenant',1867,14,NULL,NULL,0),(31549,20080411,'Décaler l\'ocurrence du 09/05/2008 de la prestation',1759,7335,NULL,421,1,'Absence d\'un intervenant',1867,14,NULL,NULL,0),(31550,20080411,'La prestation du 09/05/2008 a été annulée',1731,7207,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31552,20080411,'La prestation du 18/04/2008 a été annulée',671,5226,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31553,20080411,'La prestation du 22/04/2008 a été annulée',901,1786,NULL,144,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31554,20080411,'La prestation du 18/04/2008 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31555,20080411,'La prestation du 25/04/2008 a été annulée',1248,3782,NULL,271,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31556,20080411,'La prestation du 09/05/2008 a été annulée',2628,13024,NULL,595,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31557,20080411,'La prestation du 17/04/2008 a été annulée',2193,11652,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31558,20080411,'La prestation du 22/04/2008 a été annulée',2193,9862,NULL,497,1,'Changement de planning',NULL,9,NULL,NULL,NULL),(31563,20080412,'La prestation du 05/05/2008 a été reportée',1786,7451,20080505,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31564,20080412,'La prestation du 28/04/2008 a été reportée',1786,7451,20080428,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31565,20080412,'La prestation du 01/05/2008 a été annulée',1786,7452,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31566,20080412,'La prestation du 08/05/2008 a été annulée',1786,7452,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31574,20080412,'La prestation du 08/04/2008 a été reportée',2314,10640,20080407,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31575,20080412,'La prestation du 15/04/2008 a été annulée',2314,10640,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31576,20080412,'La prestation du 22/04/2008 a été annulée',2314,10640,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31577,20080412,'La prestation du 29/04/2008 a été annulée',2314,10640,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31578,20080412,'La prestation du 16/04/2008 a été annulée',2314,10641,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31579,20080412,'La prestation du 23/04/2008 a été annulée',2314,10641,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31580,20080412,'La prestation du 30/04/2008 a été annulée',2314,10641,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31581,20080412,'La prestation du 17/04/2008 a été annulée',2314,10642,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31582,20080412,'La prestation du 24/04/2008 a été annulée',2314,10642,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31583,20080412,'La prestation du 11/04/2008 a été annulée',2314,10643,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31584,20080412,'La prestation du 18/04/2008 a été annulée',2314,10643,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31585,20080412,'La prestation du 25/04/2008 a été annulée',2314,10643,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31586,20080412,'La prestation du 18/04/2008 a été annulée',764,11116,NULL,585,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31587,20080412,'Nouvelle prestation le 18/04/2008',764,11116,20080418,106,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31595,20080414,'La prestation du 14/04/2008 a été annulée',1897,7914,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31596,20080414,'Nouvelle prestation le 15/04/2008',1897,7914,20080415,559,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31597,20080414,'La prestation du 16/04/2008 a été annulée',1947,8283,NULL,475,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31598,20080414,'La prestation du 14/04/2008 a été annulée',2000,8528,NULL,491,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31599,20080414,'La prestation du 14/04/2008 a été annulée',2573,12659,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31600,20080414,'Décaler l\'ocurrence du 14/04/2008 de la prestation',1656,6861,NULL,384,1,'Absence d\'un intervenant',1875,10,NULL,NULL,0),(31601,20080414,'Décaler l\'ocurrence du 14/04/2008 de la prestation',1954,8307,NULL,384,1,'Absence d\'un intervenant',1875,10,NULL,NULL,0),(31602,20080414,'Décaler l\'ocurrence du 14/04/2008 de la prestation',2109,9177,NULL,384,1,'Absence d\'un intervenant',1875,10,NULL,NULL,0),(31603,20080414,'La prestation du 14/04/2008 a été annulée',2109,9177,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31604,20080414,'La prestation du 21/04/2008 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31605,20080414,'La prestation du 28/04/2008 a été annulée',1656,6861,NULL,384,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31606,20080414,'La prestation du 22/04/2008 a été annulée',1599,6651,NULL,198,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31607,20080414,'La prestation du 21/04/2008 a été annulée',689,832,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31608,20080414,'Nouvelle prestation le 21/04/2008',689,832,20080421,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31609,20080414,'La prestation du 07/04/2008 a été annulée',689,832,NULL,102,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31611,20080414,'La prestation du 15/04/2008 a été annulée',284,591,NULL,87,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31612,20080414,'La prestation du 18/04/2008 a été annulée',284,6719,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31613,20080414,'La prestation du 15/04/2008 a été annulée',1872,7792,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31614,20080414,'La prestation du 16/04/2008 a été annulée',2141,9407,NULL,368,1,'Changement de planning',NULL,11,NULL,NULL,NULL),(31617,20080414,'La prestation du 15/04/2008 a été annulée',2556,12450,NULL,591,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31618,20080414,'La prestation du 18/04/2008 a été annulée',1998,8504,NULL,454,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31630,20080414,'La prestation du 18/04/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31631,20080414,'La prestation du 25/04/2008 a été annulée',1609,6700,NULL,298,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31637,20080414,'La prestation du 01/05/2008 a été annulée',2505,11980,NULL,616,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31638,20080414,'La prestation du 08/05/2008 a été annulée',2505,11980,NULL,616,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31639,20080414,'La prestation du 15/05/2008 a été annulée',2505,11980,NULL,616,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31642,20080414,'La prestation du 28/04/2008 a été annulée',2361,10896,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31643,20080414,'La prestation du 21/04/2008 a été annulée',2361,10896,NULL,588,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31644,20080414,'La prestation du 16/04/2008 a été annulée',1670,6937,NULL,212,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31645,20080414,'La prestation du 14/04/2008 a été annulée',873,2087,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31646,20080414,'Nouvelle prestation le 14/04/2008',873,2087,20080414,683,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31647,20080414,'La prestation du 17/04/2008 a été annulée',980,2135,NULL,160,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31648,20080414,'Nouvelle prestation le 17/04/2008',980,2135,20080417,569,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31649,20080414,'La prestation du 15/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31650,20080414,'Nouvelle prestation le 15/04/2008',1543,6726,20080415,702,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31651,20080414,'La prestation du 15/04/2008 a été annulée',1543,6726,NULL,386,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31652,20080414,'Nouvelle prestation le 16/04/2008',1543,6726,20080416,702,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31653,20080414,'La prestation du 14/04/2008 a été annulée',1297,4126,NULL,173,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31654,20080414,'Nouvelle prestation le 14/04/2008',1297,4126,20080414,657,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31655,20080414,'La prestation du 08/05/2008 a été reportée',2505,11980,20080507,616,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31656,20080414,'La prestation du 11/04/2008 a été annulée',723,1078,NULL,131,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31657,20080414,'Nouvelle prestation le 14/04/2008',723,1078,20080414,597,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31658,20080414,'La prestation du 09/05/2008 a été annulée',1759,7335,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31659,20080414,'La prestation du 23/05/2008 a été annulée',1759,7335,NULL,421,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31661,20080414,'La prestation du 23/04/2008 a été annulée',2284,10412,NULL,570,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31662,20080414,'La prestation du 16/04/2008 a été annulée',2284,10412,NULL,570,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31663,20080414,'La prestation du 21/04/2008 a été annulée',1185,6706,NULL,282,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(31664,20080414,'La prestation du 21/04/2008 a été annulée',1999,9272,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31665,20080414,'La prestation du 07/04/2008 a été annulée',1999,9272,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31666,20080414,'Nouvelle prestation le 07/04/2008',1999,9272,20080407,441,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31667,20080414,'La prestation du 28/04/2008 a été annulée',1999,9272,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31668,20080414,'Nouvelle prestation le 28/04/2008',1999,9272,20080428,441,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31669,20080414,'La prestation du 31/03/2008 a été annulée',1999,9272,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31670,20080414,'La prestation du 31/03/2008 a été annulée',1999,9272,NULL,125,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31671,20080414,'Nouvelle prestation le 31/03/2008',1999,9272,20080331,441,1,'Changement de planning',NULL,14,NULL,NULL,NULL),(31674,20080414,'La prestation du 14/04/2008 a été reportée',2557,12451,20080414,671,1,'Changement de planning',NULL,10,NULL,NULL,NULL),(33018,20080618,'Décaler l\'ocurrence du 20/06/2008 de la prestation',1038,2509,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33017,20080618,'Décaler l\'ocurrence du 26/06/2008 de la prestation',980,2135,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33016,20080618,'Décaler l\'ocurrence du 19/06/2008 de la prestation',980,2135,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33015,20080618,'Décaler l\'ocurrence du 23/06/2008 de la prestation',873,2087,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33014,20080618,'Décaler l\'ocurrence du 26/06/2008 de la prestation',858,1582,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33013,20080618,'Décaler l\'ocurrence du 19/06/2008 de la prestation',858,1582,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(31739,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31741,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31742,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31781,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31782,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31783,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31800,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31805,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32079,20080505,'Décaler l\'ocurrence du 06/05/2008 de la prestation',2260,10320,NULL,491,1,'Absence d\'un intervenant',1985,10,NULL,NULL,0),(31834,20080421,'Intervenant(e) concerné(e) : SILVA DA CUNHA LIBANIA MARIA 66',NULL,NULL,20080331,683,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(31835,20080422,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080401,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(31846,20080422,'Intervenant(e) concerné(e) : CALKA MYLENE',NULL,NULL,20080401,497,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32019,20080429,'Décaler l\'ocurrence du 30/04/2008 de la prestation',2432,11440,NULL,501,1,'Absence d\'un intervenant',1962,10,NULL,NULL,0),(31934,20080424,'Décaler l\'ocurrence du 28/04/2008 de la prestation',1587,6603,NULL,378,1,'Absence d\'un intervenant',1940,9,NULL,NULL,0),(31935,20080424,'Décaler l\'ocurrence du 28/04/2008 de la prestation',1640,6806,NULL,378,1,'Absence d\'un intervenant',1940,9,NULL,NULL,0),(31939,20080425,'Décaler l\'ocurrence du 08/05/2008 de la prestation',1264,3909,NULL,273,1,'Absence d\'un intervenant',1942,10,NULL,NULL,0),(31940,20080425,'Décaler l\'ocurrence du 08/05/2008 de la prestation',1266,3914,NULL,273,1,'Absence d\'un intervenant',1942,10,NULL,NULL,0),(31941,20080425,'Décaler l\'ocurrence du 07/05/2008 de la prestation',1267,3915,NULL,273,1,'Absence d\'un intervenant',1942,10,NULL,NULL,0),(32030,20080430,'Décaler l\'ocurrence du 09/05/2008 de la prestation',1827,7589,NULL,438,1,'Absence d\'un intervenant',1970,9,NULL,NULL,0),(32031,20080430,'Décaler la prestation ponctuelle du 25/04/2008',1818,12999,NULL,204,1,'Absence d\'un intervenant',1971,14,NULL,NULL,0),(32047,20080502,'Décaler l\'ocurrence du 02/05/2008 de la prestation',2581,12694,NULL,613,1,'Absence d\'un intervenant',1977,10,NULL,NULL,0),(32069,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32074,20080505,'Intervenant(e) concerné(e) : ',NULL,NULL,20080414,700,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32075,20080505,'Intervenant(e) concerné(e) : EMO CHRISTINE',NULL,NULL,20080414,702,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32076,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32077,20080505,'Intervenant(e) concerné(e) : ',NULL,NULL,20080414,700,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32078,20080505,'Intervenant(e) concerné(e) : EMO CHRISTINE',NULL,NULL,20080414,702,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32080,20080505,'Décaler la prestation ponctuelle du 16/04/2008',2000,12926,NULL,491,1,'Absence d\'un intervenant',1985,10,NULL,NULL,0),(32081,20080505,'Décaler la prestation ponctuelle du 06/05/2008',2260,13785,NULL,491,1,'Absence d\'un intervenant',1985,10,NULL,NULL,0),(32092,20080505,'Intervenant(e) concerné(e) : ',NULL,NULL,20080414,700,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32093,20080505,'Intervenant(e) concerné(e) : EMO CHRISTINE',NULL,NULL,20080414,702,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32106,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32131,20080505,'Intervenant(e) concerné(e) : ',NULL,NULL,20080414,700,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32132,20080505,'Intervenant(e) concerné(e) : EMO CHRISTINE 67',NULL,NULL,20080414,702,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32141,20080505,'Intervenant(e) concerné(e) : LAMBERT Carole',NULL,NULL,20080414,89,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(32143,20080505,'Intervenant(e) concerné(e) : LAMBERT Carole',NULL,NULL,20080414,89,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(32153,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32158,20080505,'Décaler l\'ocurrence du 07/05/2008 de la prestation',2648,13190,NULL,662,1,'Absence d\'un intervenant',1995,10,NULL,NULL,0),(32159,20080505,'Décaler la prestation ponctuelle du 07/05/2008',2648,13515,NULL,662,1,'Absence d\'un intervenant',1995,10,NULL,NULL,0),(32160,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32165,20080505,'Intervenant(e) concerné(e) : ',NULL,NULL,20080414,700,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32166,20080505,'Intervenant(e) concerné(e) : EMO CHRISTINE 67',NULL,NULL,20080414,702,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32167,20080505,'Décaler l\'ocurrence du 12/05/2008 de la prestation',1776,7409,NULL,237,1,'Absence d\'un intervenant',1996,14,NULL,NULL,0),(32168,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32173,20080505,'Intervenant(e) concerné(e) : LEBELLOIS Laëtitia',NULL,NULL,20080414,651,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32176,20080505,'Intervenant(e) concerné(e) : LAMBERT Carole',NULL,NULL,20080414,89,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(32177,20080505,'Intervenant(e) concerné(e) : LAMBERT Carole',NULL,NULL,20080414,89,1,'Contrat de plus de 3 semaines !',NULL,11,NULL,NULL,NULL),(32182,20080505,'Intervenant(e) concerné(e) : JOUVE GHISLAINE',NULL,NULL,20080414,594,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32190,20080506,'Décaler l\'ocurrence du 06/05/2008 de la prestation',2689,13516,NULL,702,1,'Absence d\'un intervenant',2005,10,NULL,NULL,0),(32196,20080507,'Intervenant(e) concerné(e) : DELHOMMEAU Florence',NULL,NULL,20080416,570,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32234,20080509,'Décaler l\'ocurrence du 16/05/2008 de la prestation',2219,10076,NULL,548,1,'Absence d\'un intervenant',2087,10,NULL,NULL,0),(32233,20080509,'Décaler l\'ocurrence du 15/05/2008 de la prestation',1900,7935,NULL,548,1,'Absence d\'un intervenant',2087,10,NULL,NULL,0),(32199,20080507,'Intervenant(e) concerné(e) : DELHOMMEAU Florence',NULL,NULL,20080416,570,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32203,20080507,'Intervenant(e) concerné(e) : DELHOMMEAU Florence',NULL,NULL,20080416,570,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32213,20080507,'Intervenant(e) concerné(e) : DELHOMMEAU Florence',NULL,NULL,20080416,570,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32216,20080507,'Intervenant(e) concerné(e) : DELHOMMEAU Florence',NULL,NULL,20080416,570,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32235,20080509,'Décaler l\'ocurrence du 14/05/2008 de la prestation',2263,10328,NULL,548,1,'Absence d\'un intervenant',2087,10,NULL,NULL,0),(32236,20080509,'Décaler l\'ocurrence du 16/05/2008 de la prestation',2266,10332,NULL,548,1,'Absence d\'un intervenant',2087,10,NULL,NULL,0),(32237,20080509,'Décaler l\'ocurrence du 14/05/2008 de la prestation',2362,10899,NULL,548,1,'Absence d\'un intervenant',2087,10,NULL,NULL,0),(32238,20080509,'Décaler l\'ocurrence du 15/05/2008 de la prestation',2534,12338,NULL,548,1,'Absence d\'un intervenant',2087,10,NULL,NULL,0),(32250,20080512,'Décaler l\'ocurrence du 23/05/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2089,9,NULL,NULL,0),(32251,20080512,'Décaler l\'ocurrence du 23/05/2008 de la prestation',721,998,NULL,119,1,'Absence d\'un intervenant',2089,9,NULL,NULL,0),(32252,20080512,'Décaler l\'ocurrence du 23/05/2008 de la prestation',813,3014,NULL,119,1,'Absence d\'un intervenant',2089,9,NULL,NULL,0),(32270,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32272,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32274,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32275,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32277,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32278,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32279,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32281,20080513,'Intervenant(e) concerné(e) : ',NULL,NULL,20080422,709,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32282,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32283,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32284,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32285,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32287,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32294,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32295,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32296,20080514,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080423,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32309,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32310,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32311,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32312,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32313,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32317,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32318,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32319,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32320,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32321,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32322,20080516,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080425,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32325,20080519,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080428,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32326,20080519,'Intervenant(e) concerné(e) : MEROTH Annie',NULL,NULL,20080428,716,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32327,20080519,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080428,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32328,20080519,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080428,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32330,20080519,'Intervenant(e) concerné(e) : MEROTH Annie',NULL,NULL,20080428,716,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32332,20080519,'Intervenant(e) concerné(e) : MEROTH Annie',NULL,NULL,20080428,716,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32333,20080519,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080428,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32334,20080519,'Intervenant(e) concerné(e) : MEROTH Annie',NULL,NULL,20080428,716,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32339,20080519,'Décaler l\'ocurrence du 19/05/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2135,9,NULL,NULL,0),(32348,20080523,'Intervenant(e) concerné(e) : MERZI KHADIJA',NULL,NULL,20080502,156,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32349,20080523,'Intervenant(e) concerné(e) : LAURENT LAURENCE',NULL,NULL,20080502,220,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32350,20080523,'Intervenant(e) concerné(e) : HAMMAN SOUMIA',NULL,NULL,20080502,557,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32352,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32353,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32355,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32358,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32359,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32360,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32362,20080523,'Intervenant(e) concerné(e) : IRID HASSINA 59',NULL,NULL,20080502,657,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32364,20080526,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080603,738,1,'Expiration du titre de séjour dans 8 jours !',NULL,46,NULL,NULL,NULL),(32365,20080526,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080603,738,1,'Expiration du titre de séjour dans 8 jours !',NULL,46,NULL,NULL,NULL),(32366,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32367,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32369,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32375,20080526,'Décaler l\'ocurrence du 26/05/2008 de la prestation',2753,14235,NULL,739,1,'Absence d\'un intervenant',2178,10,NULL,NULL,0),(32376,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32382,20080526,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080603,738,1,'Expiration du titre de séjour dans 8 jours !',NULL,46,NULL,NULL,NULL),(32469,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32471,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32472,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32490,20080526,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080603,738,1,'Expiration du titre de séjour dans 8 jours !',NULL,46,NULL,NULL,NULL),(32491,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32502,20080526,'Intervenant(e) concerné(e) : DESIREE ZOEE CHRISTINE 68',NULL,NULL,20080505,707,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32509,20080529,'Décaler l\'ocurrence du 29/05/2008 de la prestation',2753,14236,NULL,739,1,'Absence d\'un intervenant',2205,10,NULL,NULL,0),(32510,20080529,'Intervenant(e) concerné(e) : BARBOSA BLUMER Adriana',NULL,NULL,20080606,646,1,'Expiration du titre de séjour dans 8 jours !',NULL,46,NULL,NULL,NULL),(32516,20080529,'Intervenant(e) concerné(e) : BARBOSA BLUMER Adriana',NULL,NULL,20080606,646,1,'Expiration du titre de séjour dans 8 jours !',NULL,46,NULL,NULL,NULL),(32522,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32523,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32524,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32525,20080530,'Décaler l\'ocurrence du 30/05/2008 de la prestation',2675,13340,NULL,541,1,'Absence d\'un intervenant',2212,14,NULL,NULL,0),(32526,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32527,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32528,20080530,'Décaler l\'ocurrence du 30/05/2008 de la prestation',2718,13990,NULL,678,1,'Absence d\'un intervenant',2213,10,NULL,NULL,0),(32531,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32535,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32541,20080530,'Décaler l\'ocurrence du 30/05/2008 de la prestation',2713,13942,NULL,702,1,'Absence d\'un intervenant',2220,10,NULL,NULL,0),(32542,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32545,20080530,'Intervenant(e) concerné(e) : LATAFI Aïcha',NULL,NULL,20080509,729,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32546,20080531,'Décaler l\'ocurrence du 02/06/2008 de la prestation',1977,8429,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32547,20080531,'Décaler l\'ocurrence du 05/06/2008 de la prestation',2037,8755,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32548,20080531,'Décaler l\'ocurrence du 03/06/2008 de la prestation',2056,8816,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32549,20080531,'Décaler l\'ocurrence du 06/06/2008 de la prestation',2056,8817,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32550,20080531,'Décaler l\'ocurrence du 04/06/2008 de la prestation',2149,9475,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32551,20080531,'Décaler l\'ocurrence du 03/06/2008 de la prestation',2193,9862,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32552,20080531,'Décaler l\'ocurrence du 05/06/2008 de la prestation',2193,11652,NULL,497,1,'Absence d\'un intervenant',2223,9,NULL,NULL,0),(32559,20080602,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080512,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32560,20080602,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080512,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32561,20080602,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080512,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32600,20080602,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080512,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32611,20080602,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080512,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32612,20080602,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080512,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32613,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32614,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32615,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32616,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32617,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32618,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32627,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32628,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32629,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32630,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32634,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32635,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32637,20080603,'Décaler l\'ocurrence du 04/06/2008 de la prestation',2721,13994,NULL,702,1,'Absence d\'un intervenant',2241,10,NULL,NULL,0),(32645,20080603,'Intervenant(e) concerné(e) : SOUCHARD CATHERINE 65',NULL,NULL,20080513,678,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32646,20080603,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080513,662,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32659,20080604,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080514,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32660,20080604,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080514,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32661,20080604,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080514,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32662,20080604,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080514,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32663,20080604,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080514,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32664,20080604,'Intervenant(e) concerné(e) : HOULARD Géraldine',NULL,NULL,20080514,713,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32676,20080605,'Décaler l\'ocurrence du 09/06/2008 de la prestation',1350,10959,NULL,597,1,'Absence d\'un intervenant',2263,14,NULL,NULL,0),(32677,20080605,'Décaler l\'ocurrence du 11/06/2008 de la prestation',1350,10960,NULL,597,1,'Absence d\'un intervenant',2263,14,NULL,NULL,0),(32678,20080605,'Décaler l\'ocurrence du 06/06/2008 de la prestation',1350,10961,NULL,597,1,'Absence d\'un intervenant',2263,14,NULL,NULL,0),(32679,20080605,'Décaler l\'ocurrence du 13/06/2008 de la prestation',1350,10961,NULL,597,1,'Absence d\'un intervenant',2263,14,NULL,NULL,0),(32680,20080605,'Décaler l\'ocurrence du 05/06/2008 de la prestation',2812,14614,NULL,597,1,'Absence d\'un intervenant',2263,14,NULL,NULL,0),(32681,20080605,'Décaler l\'ocurrence du 12/06/2008 de la prestation',2812,14614,NULL,597,1,'Absence d\'un intervenant',2263,14,NULL,NULL,0),(32702,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32703,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32706,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32708,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32709,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32713,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32714,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32717,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32718,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32737,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32739,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32740,20080606,'Intervenant(e) concerné(e) : LE BRASIDEC Nathalie',NULL,NULL,20080516,204,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32742,20080609,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080519,738,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32749,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32750,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32753,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32754,20080609,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080519,738,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32756,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32757,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32758,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32759,20080609,'Décaler l\'ocurrence du 09/06/2008 de la prestation',1977,8429,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32760,20080609,'Décaler l\'ocurrence du 12/06/2008 de la prestation',2037,8755,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32761,20080609,'Décaler l\'ocurrence du 10/06/2008 de la prestation',2056,8816,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32762,20080609,'Décaler l\'ocurrence du 13/06/2008 de la prestation',2056,8817,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32763,20080609,'Décaler l\'ocurrence du 11/06/2008 de la prestation',2149,9475,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32764,20080609,'Décaler l\'ocurrence du 10/06/2008 de la prestation',2193,9862,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32765,20080609,'Décaler l\'ocurrence du 12/06/2008 de la prestation',2193,11652,NULL,497,1,'Absence d\'un intervenant',2284,9,NULL,NULL,0),(32780,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32781,20080609,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080519,738,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32790,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32792,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32793,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32798,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32807,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32821,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32831,20080609,'Intervenant(e) concerné(e) : LAANIM Latifa',NULL,NULL,20080519,738,1,'Contrat de plus de 3 semaines !',NULL,46,NULL,NULL,NULL),(32844,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32845,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32846,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32847,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32848,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32857,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32858,20080609,'Intervenant(e) concerné(e) : EDON FANNY 69',NULL,NULL,20080519,739,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(32860,20080609,'Décaler l\'ocurrence du 10/06/2008 de la prestation',1960,8354,NULL,438,1,'Absence d\'un intervenant',2291,9,NULL,NULL,0),(32872,20080609,'Intervenant(e) concerné(e) : DA CRUZ Anabela',NULL,NULL,20080519,516,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32877,20080610,'Intervenant(e) concerné(e) : JOUVE GHISLAINE',NULL,NULL,20080520,594,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32878,20080610,'Intervenant(e) concerné(e) : JOUVE GHISLAINE',NULL,NULL,20080520,594,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(32903,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32904,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32905,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32907,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32908,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32918,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32920,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32922,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32924,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32925,20080612,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080522,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(32956,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32962,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32977,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32981,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32984,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32988,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32989,20080616,'Intervenant(e) concerné(e) : NGIESE MALUNDAMA Weyukuina',NULL,NULL,20080526,724,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(32993,20080617,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1786,7452,NULL,421,1,'Absence d\'un intervenant',2346,14,NULL,NULL,0),(33009,20080617,'Justifier l\'absence',NULL,NULL,NULL,366,1,'Absence non justifiée du 19/06/2008',2350,21,NULL,NULL,NULL),(33026,20080618,'Décaler l\'ocurrence du 27/06/2008 de la prestation',1553,6399,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33027,20080618,'Décaler l\'ocurrence du 18/06/2008 de la prestation',1725,7136,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33028,20080618,'Décaler l\'ocurrence du 25/06/2008 de la prestation',1725,7136,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33029,20080618,'Décaler la prestation ponctuelle du 25/03/2008',981,12210,NULL,160,1,'Absence d\'un intervenant',2351,10,NULL,NULL,0),(33034,20080618,'Décaler l\'ocurrence du 05/08/2008 de la prestation',2743,14156,NULL,563,1,'Absence d\'un intervenant',2353,11,NULL,NULL,0),(33035,20080618,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2743,14156,NULL,563,1,'Absence d\'un intervenant',2353,11,NULL,NULL,0),(33037,20080618,'Décaler la prestation ponctuelle du 18/06/2008',2602,14992,NULL,482,1,'Absence d\'un intervenant',2355,9,NULL,NULL,0),(33048,20080619,'Décaler l\'ocurrence du 19/06/2008 de la prestation',2483,11773,NULL,482,1,'Absence d\'un intervenant',2363,9,NULL,NULL,0),(33049,20080619,'Décaler l\'ocurrence du 19/06/2008 de la prestation',1217,3574,NULL,220,1,'Absence d\'un intervenant',2364,9,NULL,NULL,0),(33050,20080619,'Décaler l\'ocurrence du 20/06/2008 de la prestation',1188,3722,NULL,232,1,'Absence d\'un intervenant',2366,14,NULL,NULL,0),(33051,20080619,'Décaler l\'ocurrence du 19/06/2008 de la prestation',1696,7054,NULL,232,1,'Absence d\'un intervenant',2366,14,NULL,NULL,0),(34202,20080701,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2798,14514,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34201,20080701,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2798,14514,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34200,20080701,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2798,14514,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34199,20080701,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2798,14514,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34198,20080701,'Décaler l\'ocurrence du 27/08/2008 de la prestation',2272,10504,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34197,20080701,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2272,10504,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34196,20080701,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2272,10504,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34195,20080701,'Décaler l\'ocurrence du 06/08/2008 de la prestation',2272,10504,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34194,20080701,'Décaler l\'ocurrence du 01/09/2008 de la prestation',1217,8109,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34193,20080701,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1217,8109,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34192,20080701,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1217,8109,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34191,20080701,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1217,8109,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34190,20080701,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1217,8109,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34189,20080701,'Décaler l\'ocurrence du 01/09/2008 de la prestation',904,6698,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34188,20080701,'Décaler l\'ocurrence du 25/08/2008 de la prestation',904,6698,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34187,20080701,'Décaler l\'ocurrence du 18/08/2008 de la prestation',904,6698,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34186,20080701,'Décaler l\'ocurrence du 11/08/2008 de la prestation',904,6698,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34185,20080701,'Décaler l\'ocurrence du 04/08/2008 de la prestation',904,6698,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34184,20080701,'Décaler l\'ocurrence du 28/08/2008 de la prestation',904,6697,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34183,20080701,'Décaler l\'ocurrence du 21/08/2008 de la prestation',904,6697,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34182,20080701,'Décaler l\'ocurrence du 14/08/2008 de la prestation',904,6697,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(34181,20080701,'Décaler l\'ocurrence du 07/08/2008 de la prestation',904,6697,NULL,339,1,'Absence d\'un intervenant',2539,9,NULL,NULL,0),(35000,20080724,'Décaler la prestation ponctuelle du 28/08/2008',1843,15827,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34999,20080724,'Décaler la prestation ponctuelle du 21/08/2008',1843,15826,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34998,20080724,'Décaler la prestation ponctuelle du 14/08/2008',1843,15825,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34997,20080724,'Décaler la prestation ponctuelle du 07/08/2008',1843,15824,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34996,20080724,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2773,14336,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34995,20080724,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2773,14336,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34994,20080724,'Décaler l\'ocurrence du 25/08/2008 de la prestation',2773,14335,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34993,20080724,'Décaler l\'ocurrence du 25/08/2008 de la prestation',2282,10383,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34992,20080724,'Décaler l\'ocurrence du 27/08/2008 de la prestation',2171,9679,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34991,20080724,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2171,9679,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34990,20080724,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2171,9679,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34989,20080724,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1843,7657,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34988,20080724,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1843,7657,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34987,20080724,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1843,7657,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34986,20080724,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1843,7657,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(34985,20080724,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1843,7657,NULL,451,1,'Absence d\'un intervenant',2762,9,NULL,NULL,0),(33110,20080619,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1004,5832,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33111,20080619,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1004,5832,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33112,20080619,'Décaler l\'ocurrence du 05/08/2008 de la prestation',1004,5832,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33113,20080619,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1004,5833,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33114,20080619,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1004,5833,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33115,20080619,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1004,5833,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33116,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1004,5833,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33117,20080619,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1679,6968,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33118,20080619,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1679,6968,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33119,20080619,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1679,6968,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33120,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1679,6968,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33121,20080619,'Décaler l\'ocurrence du 05/08/2008 de la prestation',2498,11942,NULL,352,1,'Absence d\'un intervenant',2370,9,NULL,NULL,0),(33122,20080619,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1587,6603,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33123,20080619,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1587,6603,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33124,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1587,6603,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33125,20080619,'Décaler l\'ocurrence du 06/08/2008 de la prestation',1587,6604,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33126,20080619,'Décaler l\'ocurrence du 13/08/2008 de la prestation',1587,6604,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33127,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1587,6604,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33128,20080619,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1587,6605,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33129,20080619,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1587,6605,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33130,20080619,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1640,6806,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33131,20080619,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1640,6806,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33132,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1640,6806,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33133,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1640,6807,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33134,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1640,6807,NULL,378,1,'Absence d\'un intervenant',2371,9,NULL,NULL,0),(33145,20080619,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1960,8354,NULL,438,1,'Absence d\'un intervenant',2373,9,NULL,NULL,0),(33150,20080619,'Décaler l\'ocurrence du 02/10/2008 de la prestation',1881,7848,NULL,469,1,'Absence d\'un intervenant',2376,9,NULL,NULL,0),(33151,20080619,'Décaler l\'ocurrence du 08/08/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33152,20080619,'Décaler l\'ocurrence du 15/08/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33153,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33154,20080619,'Décaler l\'ocurrence du 29/08/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33155,20080619,'Décaler l\'ocurrence du 05/09/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33156,20080619,'Décaler l\'ocurrence du 12/09/2008 de la prestation',719,980,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33157,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',721,998,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33158,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',721,998,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33159,20080619,'Décaler l\'ocurrence du 28/08/2008 de la prestation',721,998,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33160,20080619,'Décaler l\'ocurrence du 04/09/2008 de la prestation',721,998,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33161,20080619,'Décaler l\'ocurrence du 11/09/2008 de la prestation',721,998,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33162,20080619,'Décaler l\'ocurrence du 29/08/2008 de la prestation',813,3014,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33163,20080619,'Décaler l\'ocurrence du 05/09/2008 de la prestation',813,3014,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33164,20080619,'Décaler l\'ocurrence du 12/09/2008 de la prestation',813,3014,NULL,119,1,'Absence d\'un intervenant',2377,9,NULL,NULL,0),(33165,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2387,11144,NULL,600,1,'Absence d\'un intervenant',2378,9,NULL,NULL,0),(33166,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1573,11145,NULL,600,1,'Absence d\'un intervenant',2378,9,NULL,NULL,0),(33167,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2378,9,NULL,NULL,0),(33168,20080619,'Décaler l\'ocurrence du 25/08/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2378,9,NULL,NULL,0),(33169,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2468,11715,NULL,600,1,'Absence d\'un intervenant',2378,9,NULL,NULL,0),(33170,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2853,14922,NULL,701,1,'Absence d\'un intervenant',2379,9,NULL,NULL,0),(33171,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2896,15165,NULL,701,1,'Absence d\'un intervenant',2379,9,NULL,NULL,0),(33191,20080619,'Décaler l\'ocurrence du 04/08/2008 de la prestation',2245,10187,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33192,20080619,'Décaler l\'ocurrence du 11/08/2008 de la prestation',2245,10187,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33193,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2245,10187,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33194,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2268,10339,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33195,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2268,10339,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33196,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2268,10339,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33197,20080619,'Décaler l\'ocurrence du 06/08/2008 de la prestation',2355,10853,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33198,20080619,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2355,10853,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33199,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2355,10853,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33200,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2567,12588,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33201,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2567,12588,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33202,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2567,12588,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33203,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2686,13488,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33204,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2686,13488,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33205,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2686,13488,NULL,557,1,'Absence d\'un intervenant',2381,9,NULL,NULL,0),(33210,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2341,10752,NULL,594,1,'Absence d\'un intervenant',2384,9,NULL,NULL,0),(33211,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2493,11923,NULL,594,1,'Absence d\'un intervenant',2384,9,NULL,NULL,0),(33212,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2494,11924,NULL,594,1,'Absence d\'un intervenant',2384,9,NULL,NULL,0),(33213,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2619,12956,NULL,594,1,'Absence d\'un intervenant',2384,9,NULL,NULL,0),(33214,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2739,14082,NULL,594,1,'Absence d\'un intervenant',2384,9,NULL,NULL,0),(33215,20080619,'Décaler l\'ocurrence du 25/07/2008 de la prestation',1049,2537,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33216,20080619,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1197,3471,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33217,20080619,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1197,3472,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33218,20080619,'Décaler l\'ocurrence du 23/07/2008 de la prestation',1354,4523,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33219,20080619,'Décaler l\'ocurrence du 23/07/2008 de la prestation',1381,4623,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33220,20080619,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1396,4669,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33221,20080619,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1396,4670,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33222,20080619,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1396,4671,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33223,20080619,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1049,10432,NULL,199,1,'Absence d\'un intervenant',2385,9,NULL,NULL,0),(33224,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1049,2537,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33225,20080619,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1049,2537,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33226,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1132,3096,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33227,20080619,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1132,3096,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33228,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1132,3097,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33229,20080619,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1132,3097,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33230,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1197,3471,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33231,20080619,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1197,3471,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33232,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1197,3472,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33233,20080619,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1197,3472,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33234,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1354,4523,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33235,20080619,'Décaler l\'ocurrence du 27/08/2008 de la prestation',1354,4523,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33236,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1381,4623,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33237,20080619,'Décaler l\'ocurrence du 27/08/2008 de la prestation',1381,4623,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33238,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1396,4669,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33239,20080619,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1396,4669,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33240,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1396,4670,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33241,20080619,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1396,4670,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33242,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1396,4671,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33243,20080619,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1396,4671,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33244,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1132,7442,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33245,20080619,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1132,7442,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33246,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1049,10432,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33247,20080619,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1049,10432,NULL,199,1,'Absence d\'un intervenant',2386,9,NULL,NULL,0),(33248,20080619,'Décaler l\'ocurrence du 09/07/2008 de la prestation',1191,3410,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33249,20080619,'Décaler l\'ocurrence du 03/07/2008 de la prestation',1217,3574,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33250,20080619,'Décaler l\'ocurrence du 10/07/2008 de la prestation',1217,3574,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33251,20080619,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1217,3574,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33252,20080619,'Décaler l\'ocurrence du 07/07/2008 de la prestation',1067,6185,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33253,20080619,'Décaler l\'ocurrence du 14/07/2008 de la prestation',1067,6185,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33254,20080619,'Décaler l\'ocurrence du 04/07/2008 de la prestation',1623,6749,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33255,20080619,'Décaler l\'ocurrence du 11/07/2008 de la prestation',1623,6749,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33256,20080619,'Décaler l\'ocurrence du 18/07/2008 de la prestation',1623,6749,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33257,20080619,'Décaler l\'ocurrence du 07/07/2008 de la prestation',2293,10462,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33258,20080619,'Décaler l\'ocurrence du 14/07/2008 de la prestation',2293,10462,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33259,20080619,'Décaler l\'ocurrence du 01/07/2008 de la prestation',2504,11976,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33260,20080619,'Décaler l\'ocurrence du 08/07/2008 de la prestation',2504,11976,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33261,20080619,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2504,11976,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33262,20080619,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2620,12957,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33263,20080619,'Décaler l\'ocurrence du 11/07/2008 de la prestation',2620,12957,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33264,20080619,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2620,12957,NULL,220,1,'Absence d\'un intervenant',2387,9,NULL,NULL,0),(33265,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1353,12024,NULL,644,1,'Absence d\'un intervenant',2388,9,NULL,NULL,0),(33266,20080619,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2568,12603,NULL,644,1,'Absence d\'un intervenant',2388,9,NULL,NULL,0),(33267,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2790,14403,NULL,644,1,'Absence d\'un intervenant',2388,9,NULL,NULL,0),(33268,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2790,14404,NULL,644,1,'Absence d\'un intervenant',2388,9,NULL,NULL,0),(33269,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2790,14695,NULL,644,1,'Absence d\'un intervenant',2388,9,NULL,NULL,0),(33270,20080619,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1438,7528,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33271,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1438,7528,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33272,20080619,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1438,7528,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33273,20080619,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1438,7529,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33274,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1438,7529,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33275,20080619,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1438,7529,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33276,20080619,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2025,8675,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33277,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2025,8675,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33278,20080619,'Décaler l\'ocurrence du 29/08/2008 de la prestation',2025,8675,NULL,429,1,'Absence d\'un intervenant',2389,9,NULL,NULL,0),(33279,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1961,8355,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33280,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1961,8355,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33281,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1961,8355,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33282,20080619,'Décaler l\'ocurrence du 05/08/2008 de la prestation',2195,9864,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33283,20080619,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2195,9864,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33284,20080619,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2195,9864,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33285,20080619,'Décaler l\'ocurrence du 08/08/2008 de la prestation',2483,11773,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33286,20080619,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2483,11773,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33287,20080619,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2483,11773,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33288,20080619,'Décaler l\'ocurrence du 04/08/2008 de la prestation',2862,14988,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33289,20080619,'Décaler l\'ocurrence du 11/08/2008 de la prestation',2862,14988,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33290,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2862,14988,NULL,482,1,'Absence d\'un intervenant',2390,9,NULL,NULL,0),(33291,20080619,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1726,7352,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33292,20080619,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1726,7352,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33293,20080619,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1726,7352,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33294,20080619,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1726,7352,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33295,20080619,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1726,7353,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33296,20080619,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1726,7353,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33297,20080619,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1726,7353,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33298,20080619,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1726,7353,NULL,416,1,'Absence d\'un intervenant',2391,9,NULL,NULL,0),(33299,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33351,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33352,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33353,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33389,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33392,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33393,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33394,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33395,20080620,'Intervenant(e) concerné(e) : BEUGNIET Nacera',NULL,NULL,20080530,768,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(33396,20080622,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080601,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33397,20080622,'Intervenant(e) concerné(e) : COLLEAUX Edwige',NULL,NULL,20080601,619,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33398,20080622,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080601,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33399,20080622,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080601,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33400,20080622,'Intervenant(e) concerné(e) : COLLEAUX Edwige',NULL,NULL,20080601,619,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33401,20080622,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080601,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33402,20080622,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080601,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33403,20080622,'Intervenant(e) concerné(e) : COLLEAUX Edwige',NULL,NULL,20080601,619,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33404,20080622,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080601,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33405,20080622,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080601,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33406,20080622,'Intervenant(e) concerné(e) : COLLEAUX Edwige',NULL,NULL,20080601,619,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33407,20080622,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080601,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33408,20080622,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080601,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33409,20080622,'Intervenant(e) concerné(e) : COLLEAUX Edwige',NULL,NULL,20080601,619,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33410,20080622,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080601,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33411,20080622,'Intervenant(e) concerné(e) : BOUREAU Valérie',NULL,NULL,20080601,727,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33412,20080622,'Intervenant(e) concerné(e) : COLLEAUX Edwige',NULL,NULL,20080601,619,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33413,20080622,'Intervenant(e) concerné(e) : GUICHETEAU Claudine',NULL,NULL,20080601,597,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33417,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33419,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33420,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33425,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33430,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33431,20080623,'Décaler l\'ocurrence du 05/08/2008 de la prestation',573,249,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33432,20080623,'Décaler l\'ocurrence du 12/08/2008 de la prestation',573,249,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33433,20080623,'Décaler l\'ocurrence du 19/08/2008 de la prestation',573,249,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33434,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',573,250,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33435,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',573,250,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33436,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',573,250,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33437,20080623,'Décaler l\'ocurrence du 06/08/2008 de la prestation',656,629,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33438,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',656,629,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33439,20080623,'Décaler l\'ocurrence du 20/08/2008 de la prestation',656,629,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33440,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',575,820,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33441,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',575,820,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33442,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',575,820,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33443,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',699,885,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33444,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',699,885,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33445,20080623,'Décaler l\'ocurrence du 21/08/2008 de la prestation',699,885,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33446,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',691,886,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33447,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',691,886,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33448,20080623,'Décaler l\'ocurrence du 21/08/2008 de la prestation',691,886,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33449,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1111,3166,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33450,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1111,3166,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33451,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1111,3166,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33452,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1604,6683,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33453,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1604,6683,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33454,20080623,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1604,6683,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33455,20080623,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1718,12075,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33456,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1718,12075,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33457,20080623,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1718,12075,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33458,20080623,'Décaler l\'ocurrence du 05/08/2008 de la prestation',574,12715,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33459,20080623,'Décaler l\'ocurrence du 12/08/2008 de la prestation',574,12715,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33460,20080623,'Décaler l\'ocurrence du 19/08/2008 de la prestation',574,12715,NULL,67,1,'Absence d\'un intervenant',2416,14,NULL,NULL,0),(33461,20080623,'Décaler l\'ocurrence du 01/08/2008 de la prestation',723,1078,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33462,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',723,1078,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33463,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',723,1078,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33464,20080623,'Décaler l\'ocurrence du 30/07/2008 de la prestation',817,1426,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33465,20080623,'Décaler l\'ocurrence du 06/08/2008 de la prestation',817,1426,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33466,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',817,1426,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33467,20080623,'Décaler l\'ocurrence du 31/07/2008 de la prestation',836,1551,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33468,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',836,1551,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33469,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',836,1551,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33470,20080623,'Décaler l\'ocurrence du 29/07/2008 de la prestation',846,1555,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33471,20080623,'Décaler l\'ocurrence du 05/08/2008 de la prestation',846,1555,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33472,20080623,'Décaler l\'ocurrence du 12/08/2008 de la prestation',846,1555,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33473,20080623,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1103,2940,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33474,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1103,2940,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33475,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1103,2940,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33476,20080623,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1633,6778,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33477,20080623,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1633,6778,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33478,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1633,6778,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33479,20080623,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1633,6779,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33480,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1633,6779,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33481,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1633,6779,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33482,20080623,'Décaler l\'ocurrence du 28/07/2008 de la prestation',2102,10119,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33483,20080623,'Décaler l\'ocurrence du 04/08/2008 de la prestation',2102,10119,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33484,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',2102,10119,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33485,20080623,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1766,10164,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33486,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1766,10164,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(33487,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1766,10164,NULL,131,1,'Absence d\'un intervenant',2417,14,NULL,NULL,0),(34049,20080627,'Décaler l\'ocurrence du 05/08/2008 de la prestation',2210,9967,NULL,370,1,'Absence d\'un intervenant',2518,14,NULL,NULL,0),(33712,20080624,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1188,3722,NULL,232,1,'Absence d\'un intervenant',2458,14,NULL,NULL,0),(33749,20080625,'Décaler l\'ocurrence du 10/07/2008 de la prestation',2110,9180,NULL,516,1,'Absence d\'un intervenant',2468,14,NULL,NULL,0),(33748,20080625,'Décaler l\'ocurrence du 10/07/2008 de la prestation',582,9179,NULL,516,1,'Absence d\'un intervenant',2468,14,NULL,NULL,0),(33503,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2283,10411,NULL,570,1,'Absence d\'un intervenant',2429,14,NULL,NULL,0),(33504,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2283,10411,NULL,570,1,'Absence d\'un intervenant',2429,14,NULL,NULL,0),(33505,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2284,10412,NULL,570,1,'Absence d\'un intervenant',2429,14,NULL,NULL,0),(33506,20080623,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2284,10412,NULL,570,1,'Absence d\'un intervenant',2429,14,NULL,NULL,0),(33507,20080623,'Décaler l\'ocurrence du 30/07/2008 de la prestation',819,1449,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33508,20080623,'Décaler l\'ocurrence du 06/08/2008 de la prestation',819,1449,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33509,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',819,1449,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33510,20080623,'Décaler l\'ocurrence du 20/08/2008 de la prestation',819,1449,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33511,20080623,'Décaler l\'ocurrence du 31/07/2008 de la prestation',868,1648,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33512,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',868,1648,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33513,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',868,1648,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33514,20080623,'Décaler l\'ocurrence du 21/08/2008 de la prestation',868,1648,NULL,147,1,'Absence d\'un intervenant',2430,14,NULL,NULL,0),(33515,20080623,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2716,13961,NULL,729,1,'Absence d\'un intervenant',2431,14,NULL,NULL,0),(33516,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',2716,13961,NULL,729,1,'Absence d\'un intervenant',2431,14,NULL,NULL,0),(33517,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2716,13961,NULL,729,1,'Absence d\'un intervenant',2431,14,NULL,NULL,0),(33518,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2716,13961,NULL,729,1,'Absence d\'un intervenant',2431,14,NULL,NULL,0),(35116,20080801,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1818,7553,NULL,204,1,'Absence d\'un intervenant',2819,14,NULL,NULL,0),(35115,20080801,'Décaler l\'ocurrence du 13/08/2008 de la prestation',1240,6412,NULL,204,1,'Absence d\'un intervenant',2819,14,NULL,NULL,0),(35114,20080801,'Décaler l\'ocurrence du 06/08/2008 de la prestation',1240,6412,NULL,204,1,'Absence d\'un intervenant',2819,14,NULL,NULL,0),(33549,20080623,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1163,3299,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33550,20080623,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1163,3299,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33551,20080623,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1163,3299,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33552,20080623,'Décaler l\'ocurrence du 14/07/2008 de la prestation',1207,3512,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33553,20080623,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1207,3512,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33554,20080623,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1207,3512,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33555,20080623,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1239,3687,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33556,20080623,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1239,3687,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33557,20080623,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1239,3687,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33558,20080623,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1559,6446,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33559,20080623,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1559,6446,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33560,20080623,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1559,6446,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33561,20080623,'Décaler l\'ocurrence du 14/07/2008 de la prestation',1650,6848,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33562,20080623,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1650,6848,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33563,20080623,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1650,6848,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33564,20080623,'Décaler l\'ocurrence du 16/07/2008 de la prestation',2059,9295,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33565,20080623,'Décaler l\'ocurrence du 23/07/2008 de la prestation',2059,9295,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33566,20080623,'Décaler l\'ocurrence du 30/07/2008 de la prestation',2059,9295,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33567,20080623,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2197,9879,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33568,20080623,'Décaler l\'ocurrence du 22/07/2008 de la prestation',2197,9879,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33569,20080623,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2197,9879,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33570,20080623,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2354,10849,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33571,20080623,'Décaler l\'ocurrence du 25/07/2008 de la prestation',2354,10849,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33572,20080623,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2354,10849,NULL,253,1,'Absence d\'un intervenant',2434,14,NULL,NULL,0),(33573,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33575,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33576,20080623,'Décaler l\'ocurrence du 04/08/2008 de la prestation',576,836,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33577,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',576,836,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33578,20080623,'Décaler l\'ocurrence du 18/08/2008 de la prestation',576,836,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33579,20080623,'Décaler l\'ocurrence du 04/08/2008 de la prestation',701,899,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33580,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',701,899,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33581,20080623,'Décaler l\'ocurrence du 18/08/2008 de la prestation',701,899,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33582,20080623,'Décaler l\'ocurrence du 08/08/2008 de la prestation',861,9054,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33583,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',861,9054,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33584,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',861,9054,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33585,20080623,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2241,10165,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33586,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2241,10165,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(33587,20080623,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2241,10165,NULL,109,1,'Absence d\'un intervenant',2435,14,NULL,NULL,0),(34091,20080630,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2676,13345,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34090,20080630,'Décaler l\'ocurrence du 08/08/2008 de la prestation',2676,13345,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34089,20080630,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2676,13343,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34088,20080630,'Décaler l\'ocurrence du 05/08/2008 de la prestation',2676,13343,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34087,20080630,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1731,7207,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34086,20080630,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1731,7207,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34085,20080630,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1731,7207,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34084,20080630,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1731,7206,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34083,20080630,'Décaler l\'ocurrence du 05/08/2008 de la prestation',1731,7206,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(34082,20080630,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1731,7206,NULL,421,1,'Absence d\'un intervenant',2522,14,NULL,NULL,0),(33602,20080623,'Décaler l\'ocurrence du 23/07/2008 de la prestation',1947,8283,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33603,20080623,'Décaler l\'ocurrence du 30/07/2008 de la prestation',1947,8283,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33604,20080623,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1979,8434,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33605,20080623,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1979,8434,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33606,20080623,'Décaler l\'ocurrence du 22/07/2008 de la prestation',2179,9779,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33607,20080623,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2179,9779,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33608,20080623,'Décaler l\'ocurrence du 25/07/2008 de la prestation',2179,9780,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33609,20080623,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2179,9780,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33610,20080623,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1282,14372,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33611,20080623,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1282,14372,NULL,475,1,'Absence d\'un intervenant',2440,14,NULL,NULL,0),(33612,20080623,'Décaler l\'ocurrence du 10/07/2008 de la prestation',1845,15323,NULL,618,1,'Absence d\'un intervenant',2441,14,NULL,NULL,0),(33613,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1053,2571,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33614,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1053,2571,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33615,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1219,3585,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33616,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1219,3585,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33617,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1250,3795,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33618,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1250,3795,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33619,20080623,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1569,6516,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33620,20080623,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1569,6516,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33621,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',890,7003,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33622,20080623,'Décaler l\'ocurrence du 18/08/2008 de la prestation',890,7003,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33623,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',1772,7393,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33624,20080623,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1772,7393,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33625,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2048,8800,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33626,20080623,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2327,10695,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33627,20080623,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2327,10695,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33628,20080623,'Décaler l\'ocurrence du 11/08/2008 de la prestation',658,14125,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33629,20080623,'Décaler l\'ocurrence du 18/08/2008 de la prestation',658,14125,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33630,20080623,'Décaler l\'ocurrence du 12/08/2008 de la prestation',658,14126,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33631,20080623,'Décaler l\'ocurrence du 19/08/2008 de la prestation',658,14126,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33632,20080623,'Décaler l\'ocurrence du 15/08/2008 de la prestation',658,14128,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33633,20080623,'Décaler l\'ocurrence du 22/08/2008 de la prestation',658,14128,NULL,217,1,'Absence d\'un intervenant',2442,14,NULL,NULL,0),(33638,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33641,20080623,'Intervenant(e) concerné(e) : BRUNEAU CHRISTINE 70',NULL,NULL,20080602,746,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(33642,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33643,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33644,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33646,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33647,20080624,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1350,10959,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33648,20080624,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1350,10959,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33649,20080624,'Décaler l\'ocurrence du 13/08/2008 de la prestation',1350,10960,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33650,20080624,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1350,10960,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33651,20080624,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1350,10961,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33652,20080624,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1350,10961,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33653,20080624,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2812,14614,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33654,20080624,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2812,14614,NULL,597,1,'Absence d\'un intervenant',2449,14,NULL,NULL,0),(33659,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33707,20080624,'Décaler l\'ocurrence du 19/09/2008 de la prestation',2780,14369,NULL,745,1,'Absence d\'un intervenant',2456,14,NULL,NULL,0),(33713,20080624,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2099,9049,NULL,232,1,'Absence d\'un intervenant',2458,14,NULL,NULL,0),(33715,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33716,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33717,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33718,20080624,'Intervenant(e) concerné(e) : PANUELA Dolores',NULL,NULL,20080603,771,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(33726,20080625,'Période essai Melle Chavatte à renouveler',0,NULL,20080702,774,1,'Periode essai 30 jours au 03 Juillet 2008',NULL,44,1,1,NULL),(33727,20080625,'Renouveler periode essai Melle Beghin',0,NULL,20080705,775,1,'Periode essai 30 jours au 06 Juillet 2008',NULL,44,1,1,NULL),(33728,20080625,'Renouveler periode essai Melle Jeanniard',0,NULL,20080703,776,1,'Periode essai 30 jours au 04 Juillet 2008',NULL,44,1,1,NULL),(34325,20080703,'Décaler l\'ocurrence du 07/07/2008 de la prestation',2751,14224,NULL,619,1,'Absence d\'un intervenant',2584,14,NULL,NULL,0),(33750,20080625,'Décaler l\'ocurrence du 16/08/2008 de la prestation',2801,14519,NULL,755,1,'Absence d\'un intervenant',2469,14,NULL,NULL,0),(33751,20080625,'Décaler l\'ocurrence du 08/08/2008 de la prestation',2867,15016,NULL,755,1,'Absence d\'un intervenant',2469,14,NULL,NULL,0),(33752,20080625,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2867,15016,NULL,755,1,'Absence d\'un intervenant',2469,14,NULL,NULL,0),(34590,20080710,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2808,14833,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34589,20080710,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2808,14832,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34588,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',2085,9100,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34587,20080710,'Décaler l\'ocurrence du 23/07/2008 de la prestation',2085,9100,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34586,20080710,'Décaler l\'ocurrence du 20/08/2008 de la prestation',744,8531,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34585,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',744,8531,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34584,20080710,'Décaler l\'ocurrence du 23/07/2008 de la prestation',744,8531,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34583,20080710,'Décaler l\'ocurrence du 21/08/2008 de la prestation',985,2222,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34582,20080710,'Décaler l\'ocurrence du 31/07/2008 de la prestation',985,2222,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34581,20080710,'Décaler l\'ocurrence du 24/07/2008 de la prestation',985,2222,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34580,20080710,'Décaler l\'ocurrence du 31/07/2008 de la prestation',264,2134,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34579,20080710,'Décaler l\'ocurrence du 24/07/2008 de la prestation',264,2134,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34578,20080710,'Décaler l\'ocurrence du 29/07/2008 de la prestation',264,2133,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34577,20080710,'Décaler l\'ocurrence du 22/07/2008 de la prestation',264,2133,NULL,153,1,'Absence d\'un intervenant',2632,2,NULL,NULL,0),(34602,20080710,'Décaler l\'ocurrence du 22/08/2008 de la prestation',605,453,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34601,20080710,'Décaler l\'ocurrence du 01/08/2008 de la prestation',605,453,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34600,20080710,'Décaler l\'ocurrence du 25/07/2008 de la prestation',605,453,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34599,20080710,'Décaler l\'ocurrence du 20/08/2008 de la prestation',197,393,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34598,20080710,'Décaler l\'ocurrence du 21/08/2008 de la prestation',5,267,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34597,20080710,'Décaler l\'ocurrence du 31/07/2008 de la prestation',5,267,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34596,20080710,'Décaler l\'ocurrence du 24/07/2008 de la prestation',5,267,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34595,20080710,'Décaler l\'ocurrence du 20/08/2008 de la prestation',5,266,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34594,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',5,266,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34593,20080710,'Décaler l\'ocurrence du 23/07/2008 de la prestation',5,266,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34592,20080710,'Décaler l\'ocurrence du 25/08/2008 de la prestation',63,260,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(34591,20080710,'Décaler l\'ocurrence du 28/07/2008 de la prestation',63,260,NULL,10,1,'Absence d\'un intervenant',2633,2,NULL,NULL,0),(33795,20080626,'Décaler l\'ocurrence du 21/07/2008 de la prestation',21,269,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33796,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',21,269,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33797,20080626,'Décaler l\'ocurrence du 21/07/2008 de la prestation',120,270,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33798,20080626,'Décaler l\'ocurrence du 25/07/2008 de la prestation',57,273,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33799,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',57,273,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33800,20080626,'Décaler l\'ocurrence du 23/07/2008 de la prestation',21,302,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33801,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',21,302,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33802,20080626,'Décaler l\'ocurrence du 23/07/2008 de la prestation',93,304,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33803,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',93,304,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33804,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',22,305,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33805,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',22,305,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33806,20080626,'Décaler l\'ocurrence du 23/07/2008 de la prestation',56,402,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33807,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',56,402,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33808,20080626,'Décaler l\'ocurrence du 25/07/2008 de la prestation',21,707,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33809,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',21,707,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33810,20080626,'Décaler l\'ocurrence du 22/07/2008 de la prestation',153,1527,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33811,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',153,1527,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33812,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',21,6558,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33813,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',21,6558,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33814,20080626,'Décaler l\'ocurrence du 22/07/2008 de la prestation',21,6559,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33815,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',21,6559,NULL,14,1,'Absence d\'un intervenant',2478,2,NULL,NULL,0),(33816,20080626,'Décaler l\'ocurrence du 23/07/2008 de la prestation',189,890,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33817,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',189,890,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33818,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',138,1848,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33819,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',138,1848,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33820,20080626,'Décaler l\'ocurrence du 25/07/2008 de la prestation',954,1907,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33821,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',954,1907,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33822,20080626,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1098,2881,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33823,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1098,2881,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33824,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',225,3561,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33825,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',225,3561,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33826,20080626,'Décaler l\'ocurrence du 25/07/2008 de la prestation',2381,11119,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(33827,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2381,11119,NULL,17,1,'Absence d\'un intervenant',2479,2,NULL,NULL,0),(34619,20080710,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2703,14062,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34618,20080710,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2593,13077,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34617,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',2593,13077,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34616,20080710,'Décaler l\'ocurrence du 19/08/2008 de la prestation',834,1515,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34615,20080710,'Décaler l\'ocurrence du 21/08/2008 de la prestation',104,1514,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(33838,20080626,'Décaler l\'ocurrence du 05/08/2008 de la prestation',1356,15516,NULL,794,1,'Absence d\'un intervenant',2482,2,NULL,NULL,0),(33839,20080626,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1356,15516,NULL,794,1,'Absence d\'un intervenant',2482,2,NULL,NULL,0),(33840,20080626,'Décaler l\'ocurrence du 25/08/2008 de la prestation',565,315,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33841,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',13,317,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33842,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',13,317,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33843,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',9,321,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33844,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',9,321,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33845,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',237,322,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33846,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',237,322,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33847,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',125,1576,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33848,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',125,1576,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33849,20080626,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1040,2572,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33850,20080626,'Décaler l\'ocurrence du 27/08/2008 de la prestation',1040,2572,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33851,20080626,'Décaler l\'ocurrence du 20/08/2008 de la prestation',254,2764,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33852,20080626,'Décaler l\'ocurrence du 27/08/2008 de la prestation',254,2764,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33853,20080626,'Décaler l\'ocurrence du 25/08/2008 de la prestation',236,10520,NULL,16,1,'Absence d\'un intervenant',2486,2,NULL,NULL,0),(33865,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',161,6576,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33866,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',580,6586,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33867,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',580,6586,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33868,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1561,6590,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33869,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1561,6590,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33870,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1561,6592,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33871,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1561,6592,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33872,20080626,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2814,14633,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33873,20080626,'Décaler l\'ocurrence du 27/08/2008 de la prestation',2814,14633,NULL,374,1,'Absence d\'un intervenant',2491,2,NULL,NULL,0),(33879,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',567,353,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33880,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',567,353,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33881,20080626,'Décaler l\'ocurrence du 02/09/2008 de la prestation',567,353,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33882,20080626,'Décaler l\'ocurrence du 09/09/2008 de la prestation',567,353,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33883,20080626,'Décaler l\'ocurrence du 20/08/2008 de la prestation',47,713,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33884,20080626,'Décaler l\'ocurrence du 27/08/2008 de la prestation',47,713,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33885,20080626,'Décaler l\'ocurrence du 03/09/2008 de la prestation',47,713,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33886,20080626,'Décaler l\'ocurrence du 10/09/2008 de la prestation',47,713,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33887,20080626,'Décaler l\'ocurrence du 05/09/2008 de la prestation',165,714,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33888,20080626,'Décaler l\'ocurrence du 12/09/2008 de la prestation',165,714,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33889,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2809,14712,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33890,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',2809,14712,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33891,20080626,'Décaler l\'ocurrence du 05/09/2008 de la prestation',2809,14712,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33892,20080626,'Décaler l\'ocurrence du 12/09/2008 de la prestation',2809,14712,NULL,21,1,'Absence d\'un intervenant',2497,2,NULL,NULL,0),(33893,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1732,7247,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33894,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1732,7247,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33895,20080626,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1389,7251,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33896,20080626,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1389,7251,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33897,20080626,'Décaler l\'ocurrence du 21/08/2008 de la prestation',745,7296,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33898,20080626,'Décaler l\'ocurrence du 28/08/2008 de la prestation',745,7296,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33899,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1648,8832,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(33900,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1648,8832,NULL,415,1,'Absence d\'un intervenant',2500,2,NULL,NULL,0),(34632,20080710,'Décaler l\'ocurrence du 28/08/2008 de la prestation',184,12067,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34631,20080710,'Décaler l\'ocurrence du 21/08/2008 de la prestation',184,12067,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34630,20080710,'Décaler l\'ocurrence du 26/08/2008 de la prestation',2470,12021,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34629,20080710,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2470,12021,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34628,20080710,'Décaler l\'ocurrence du 29/08/2008 de la prestation',2321,10938,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34627,20080710,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2321,10938,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34626,20080710,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1628,6765,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34625,20080710,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1628,6765,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34624,20080710,'Décaler l\'ocurrence du 01/09/2008 de la prestation',89,726,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(34623,20080710,'Décaler l\'ocurrence du 25/08/2008 de la prestation',89,726,NULL,24,1,'Absence d\'un intervenant',2637,2,NULL,NULL,0),(33913,20080626,'Décaler l\'ocurrence du 07/07/2008 de la prestation',676,692,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33914,20080626,'Décaler l\'ocurrence du 21/07/2008 de la prestation',676,692,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33915,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',676,692,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33916,20080626,'Décaler l\'ocurrence du 25/08/2008 de la prestation',676,692,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33917,20080626,'Décaler l\'ocurrence du 01/09/2008 de la prestation',676,692,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33918,20080626,'Décaler l\'ocurrence du 08/09/2008 de la prestation',676,692,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33919,20080626,'Décaler l\'ocurrence du 10/07/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33920,20080626,'Décaler l\'ocurrence du 17/07/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33921,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33922,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33923,20080626,'Décaler l\'ocurrence du 21/08/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33924,20080626,'Décaler l\'ocurrence du 28/08/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33925,20080626,'Décaler l\'ocurrence du 04/09/2008 de la prestation',676,693,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33926,20080626,'Décaler l\'ocurrence du 03/07/2008 de la prestation',224,696,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33927,20080626,'Décaler l\'ocurrence du 10/07/2008 de la prestation',224,696,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33928,20080626,'Décaler l\'ocurrence du 17/07/2008 de la prestation',224,696,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33929,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',224,696,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33930,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',224,696,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33931,20080626,'Décaler l\'ocurrence du 08/07/2008 de la prestation',220,697,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33932,20080626,'Décaler l\'ocurrence du 15/07/2008 de la prestation',220,697,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33933,20080626,'Décaler l\'ocurrence du 22/07/2008 de la prestation',220,697,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33934,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',220,697,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33935,20080626,'Décaler l\'ocurrence du 02/09/2008 de la prestation',220,697,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33936,20080626,'Décaler l\'ocurrence du 02/07/2008 de la prestation',220,698,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33937,20080626,'Décaler l\'ocurrence du 09/07/2008 de la prestation',220,698,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33943,20080626,'Décaler l\'ocurrence du 04/09/2008 de la prestation',217,701,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33944,20080626,'Décaler l\'ocurrence du 10/07/2008 de la prestation',228,703,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33945,20080626,'Décaler l\'ocurrence du 17/07/2008 de la prestation',228,703,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33946,20080626,'Décaler l\'ocurrence du 24/07/2008 de la prestation',228,703,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33947,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',228,703,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33948,20080626,'Décaler l\'ocurrence du 05/09/2008 de la prestation',228,703,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33949,20080626,'Décaler l\'ocurrence du 04/07/2008 de la prestation',1549,6378,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33950,20080626,'Décaler l\'ocurrence du 11/07/2008 de la prestation',1549,6378,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33951,20080626,'Décaler l\'ocurrence du 18/07/2008 de la prestation',1549,6378,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33952,20080626,'Décaler l\'ocurrence du 25/07/2008 de la prestation',1549,6378,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33953,20080626,'Décaler l\'ocurrence du 05/09/2008 de la prestation',1549,6378,NULL,26,1,'Absence d\'un intervenant',2503,2,NULL,NULL,0),(33980,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',887,1809,NULL,137,1,'Absence d\'un intervenant',2506,2,NULL,NULL,0),(33981,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',887,1809,NULL,137,1,'Absence d\'un intervenant',2506,2,NULL,NULL,0),(33982,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',188,306,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33983,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',208,309,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33984,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',208,309,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33985,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',239,312,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33986,20080626,'Décaler l\'ocurrence du 20/08/2008 de la prestation',239,312,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33987,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',256,313,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33988,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',256,313,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33989,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2122,10018,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33990,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2122,10018,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33991,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1444,10037,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33992,20080626,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1444,10037,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33993,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1443,10038,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33994,20080626,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1443,10038,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33995,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',2822,14918,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33996,20080626,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2822,14918,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33997,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2128,15587,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33998,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2128,15587,NULL,15,1,'Absence d\'un intervenant',2507,2,NULL,NULL,0),(33999,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',236,2212,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34000,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',236,2212,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34001,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',236,2212,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34002,20080626,'Décaler l\'ocurrence du 29/07/2008 de la prestation',580,3344,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34003,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',580,3344,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34004,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',580,3344,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34005,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1788,13017,NULL,23,1,'Absence d\'un intervenant',2508,2,NULL,NULL,0),(34006,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1734,7284,NULL,360,1,'Absence d\'un intervenant',2510,2,NULL,NULL,0),(34007,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',207,8621,NULL,360,1,'Absence d\'un intervenant',2510,2,NULL,NULL,0),(34008,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',229,287,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34009,20080626,'Décaler l\'ocurrence du 25/08/2008 de la prestation',229,287,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34010,20080626,'Décaler l\'ocurrence du 19/08/2008 de la prestation',223,290,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34011,20080626,'Décaler l\'ocurrence du 26/08/2008 de la prestation',223,290,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34012,20080626,'Décaler l\'ocurrence du 31/07/2008 de la prestation',229,294,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34013,20080626,'Décaler l\'ocurrence du 21/08/2008 de la prestation',229,294,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34014,20080626,'Décaler l\'ocurrence du 28/08/2008 de la prestation',229,294,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34015,20080626,'Décaler l\'ocurrence du 01/08/2008 de la prestation',226,295,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34016,20080626,'Décaler l\'ocurrence du 22/08/2008 de la prestation',226,295,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34017,20080626,'Décaler l\'ocurrence du 29/08/2008 de la prestation',226,295,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34018,20080626,'Décaler l\'ocurrence du 28/07/2008 de la prestation',703,921,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34019,20080626,'Décaler l\'ocurrence du 25/08/2008 de la prestation',703,921,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34020,20080626,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1563,6449,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34021,20080626,'Décaler l\'ocurrence du 30/07/2008 de la prestation',1579,6575,NULL,12,1,'Absence d\'un intervenant',2511,2,NULL,NULL,0),(34022,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34023,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34024,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34025,20080627,'Intervenant(e) concerné(e) : RANGUIN MARIE-HELENE',NULL,NULL,20080606,779,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34026,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34027,20080627,'Intervenant(e) concerné(e) : RANGUIN MARIE-HELENE',NULL,NULL,20080606,779,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34030,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34031,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34032,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34033,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34034,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34035,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34036,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34037,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34039,20080627,'Décaler l\'ocurrence du 25/06/2008 de la prestation',2825,14818,NULL,147,1,'Absence d\'un intervenant',2517,14,NULL,NULL,0),(34040,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34041,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34042,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34043,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34044,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34045,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34046,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34047,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34048,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34050,20080627,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2210,9967,NULL,370,1,'Absence d\'un intervenant',2518,14,NULL,NULL,0),(34051,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34052,20080627,'Intervenant(e) concerné(e) : RANGUIN MARIE-HELENE',NULL,NULL,20080606,779,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34053,20080627,'Intervenant(e) concerné(e) : BENKHALED SOUAD 71',NULL,NULL,20080606,777,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34054,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34055,20080627,'Intervenant(e) concerné(e) : RANGUIN MARIE-HELENE',NULL,NULL,20080606,779,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34056,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34057,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34058,20080627,'Décaler l\'ocurrence du 01/07/2008 de la prestation',2458,11717,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34059,20080627,'Décaler l\'ocurrence du 08/07/2008 de la prestation',2458,11717,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34060,20080627,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2458,11717,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34061,20080627,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2458,11718,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34062,20080627,'Décaler l\'ocurrence du 11/07/2008 de la prestation',2458,11718,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34063,20080627,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2458,11718,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34064,20080627,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2469,11723,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34065,20080627,'Décaler l\'ocurrence du 11/07/2008 de la prestation',2469,11723,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34066,20080627,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2469,11723,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34067,20080627,'Décaler l\'ocurrence du 02/07/2008 de la prestation',2482,12351,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34068,20080627,'Décaler l\'ocurrence du 09/07/2008 de la prestation',2482,12351,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34069,20080627,'Décaler l\'ocurrence du 02/07/2008 de la prestation',2655,13273,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34070,20080627,'Décaler l\'ocurrence du 09/07/2008 de la prestation',2655,13273,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34071,20080627,'Décaler l\'ocurrence du 16/07/2008 de la prestation',2655,13273,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34072,20080627,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2849,14989,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34073,20080627,'Décaler l\'ocurrence du 11/07/2008 de la prestation',2849,14989,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34074,20080627,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2849,14989,NULL,610,1,'Absence d\'un intervenant',2519,2,NULL,NULL,0),(34075,20080627,'Intervenant(e) concerné(e) : ROBERT Julie',NULL,NULL,20080606,772,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34077,20080628,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080607,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34078,20080628,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080607,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34079,20080628,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080607,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34080,20080630,'Intervenant(e) concerné(e) : CHOUICKHA Henda',NULL,NULL,20080609,137,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34081,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34095,20080630,'Intervenant(e) concerné(e) : CHOUICKHA Henda',NULL,NULL,20080609,137,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34096,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34099,20080630,'Intervenant(e) concerné(e) : CHOUICKHA Henda',NULL,NULL,20080609,137,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34100,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34101,20080630,'Intervenant(e) concerné(e) : CHOUICKHA Henda',NULL,NULL,20080609,137,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34102,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34104,20080630,'Intervenant(e) concerné(e) : BALLO Fatoumata',NULL,NULL,20080609,524,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34107,20080630,'Intervenant(e) concerné(e) : CHOUICKHA Henda',NULL,NULL,20080609,137,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34108,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34111,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34113,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34115,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34119,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34121,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34131,20080630,'Intervenant(e) concerné(e) : BALLO Fatoumata',NULL,NULL,20080609,524,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34137,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34138,20080630,'Décaler l\'ocurrence du 04/07/2008 de la prestation',723,1078,NULL,131,1,'Absence d\'un intervenant',2529,14,NULL,NULL,0),(34139,20080630,'Décaler l\'ocurrence du 04/07/2008 de la prestation',1766,10164,NULL,131,1,'Absence d\'un intervenant',2529,14,NULL,NULL,0),(34140,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34151,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34152,20080630,'Intervenant(e) concerné(e) : BALLO Fatoumata',NULL,NULL,20080609,524,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34153,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34154,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34155,20080630,'Intervenant(e) concerné(e) : BALLO Fatoumata',NULL,NULL,20080609,524,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34156,20080630,'Intervenant(e) concerné(e) : BALLO Fatoumata',NULL,NULL,20080609,524,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34157,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34161,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34170,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34171,20080630,'Intervenant(e) concerné(e) : BALLO Fatoumata',NULL,NULL,20080609,524,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34172,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34173,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34174,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34177,20080630,'Intervenant(e) concerné(e) : JEAN MARIE',NULL,NULL,20080609,17,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34211,20080701,'Décaler l\'ocurrence du 24/07/2008 de la prestation',2786,14378,NULL,457,1,'Absence d\'un intervenant',2541,9,NULL,NULL,0),(34212,20080701,'Décaler l\'ocurrence du 31/07/2008 de la prestation',2786,14378,NULL,457,1,'Absence d\'un intervenant',2541,9,NULL,NULL,0),(34213,20080701,'Décaler l\'ocurrence du 07/07/2008 de la prestation',843,1548,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34214,20080701,'Décaler l\'ocurrence du 14/07/2008 de la prestation',843,1548,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34215,20080701,'Décaler l\'ocurrence du 21/07/2008 de la prestation',843,1548,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34216,20080701,'Décaler l\'ocurrence du 28/07/2008 de la prestation',843,1548,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34217,20080701,'Décaler l\'ocurrence du 08/07/2008 de la prestation',2014,8572,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34218,20080701,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2014,8572,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34219,20080701,'Décaler l\'ocurrence du 22/07/2008 de la prestation',2014,8572,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34220,20080701,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2014,8572,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34221,20080701,'Décaler l\'ocurrence du 08/07/2008 de la prestation',2208,9961,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34222,20080701,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2208,9961,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34223,20080701,'Décaler l\'ocurrence du 22/07/2008 de la prestation',2208,9961,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34224,20080701,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2208,9961,NULL,163,1,'Absence d\'un intervenant',2542,9,NULL,NULL,0),(34245,20080701,'Décaler la prestation ponctuelle du 26/06/2008',2738,15598,NULL,719,1,'Absence d\'un intervenant',2547,9,NULL,NULL,0),(34244,20080701,'Décaler l\'ocurrence du 01/07/2008 de la prestation',2738,14175,NULL,719,1,'Absence d\'un intervenant',2547,9,NULL,NULL,0),(34248,20080701,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1376,4610,NULL,250,1,'Absence d\'un intervenant',2563,14,NULL,NULL,0),(34250,20080701,'Décaler l\'ocurrence du 01/07/2008 de la prestation',2526,13114,NULL,655,1,'Absence d\'un intervenant',2565,2,NULL,NULL,0),(34263,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34264,20080702,'Décaler l\'ocurrence du 02/07/2008 de la prestation',2177,11005,NULL,324,1,'Absence d\'un intervenant',2566,19,NULL,NULL,0),(34265,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34268,20080702,'Intervenant(e) concerné(e) : MENAD SAADIA 72',NULL,NULL,20080611,781,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34271,20080702,'Intervenant(e) concerné(e) : MENAD SAADIA 72',NULL,NULL,20080611,781,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34272,20080702,'Décaler l\'ocurrence du 18/07/2008 de la prestation',1102,2963,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34273,20080702,'Décaler l\'ocurrence du 25/07/2008 de la prestation',1102,2963,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34274,20080702,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1102,2963,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34275,20080702,'Décaler l\'ocurrence du 15/07/2008 de la prestation',1364,4561,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34276,20080702,'Décaler l\'ocurrence du 22/07/2008 de la prestation',1364,4561,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34277,20080702,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1364,4561,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34278,20080702,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1364,4562,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34279,20080702,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1364,4562,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34280,20080702,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1364,4562,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34281,20080702,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2176,9746,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34282,20080702,'Décaler l\'ocurrence du 25/07/2008 de la prestation',2176,9746,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34283,20080702,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2176,9746,NULL,237,1,'Absence d\'un intervenant',2570,14,NULL,NULL,0),(34284,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34286,20080702,'Décaler l\'ocurrence du 04/07/2008 de la prestation',881,1710,NULL,165,1,'Absence d\'un intervenant',2571,14,NULL,NULL,0),(34287,20080702,'Décaler l\'ocurrence du 04/07/2008 de la prestation',959,1961,NULL,165,1,'Absence d\'un intervenant',2571,14,NULL,NULL,0),(34288,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34290,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34291,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34312,20080702,'Intervenant(e) concerné(e) : RAKOTONIMARO VOLAMANGA',NULL,NULL,20080710,572,1,'Expiration du titre de séjour dans 8 jours !',NULL,26,NULL,NULL,NULL),(34316,20080702,'Intervenant(e) concerné(e) : MENAD SAADIA 72',NULL,NULL,20080611,781,1,'Contrat de plus de 3 semaines !',NULL,10,NULL,NULL,NULL),(34329,20080703,'Décaler l\'ocurrence du 10/07/2008 de la prestation',2387,11144,NULL,600,1,'Absence d\'un intervenant',2588,9,NULL,NULL,0),(34330,20080703,'Décaler l\'ocurrence du 10/07/2008 de la prestation',1573,11145,NULL,600,1,'Absence d\'un intervenant',2588,9,NULL,NULL,0),(34331,20080703,'Décaler l\'ocurrence du 07/07/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2588,9,NULL,NULL,0),(34332,20080703,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2468,11715,NULL,600,1,'Absence d\'un intervenant',2588,9,NULL,NULL,0),(34333,20080703,'Décaler l\'ocurrence du 11/07/2008 de la prestation',2468,11715,NULL,600,1,'Absence d\'un intervenant',2588,9,NULL,NULL,0),(34334,20080703,'Décaler l\'ocurrence du 03/07/2008 de la prestation',1474,11941,NULL,653,1,'Absence d\'un intervenant',2589,15,NULL,NULL,0),(34335,20080703,'Décaler l\'ocurrence du 04/07/2008 de la prestation',1057,11872,NULL,653,1,'Absence d\'un intervenant',2589,15,NULL,NULL,0),(34336,20080703,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2756,14242,NULL,653,1,'Absence d\'un intervenant',2589,15,NULL,NULL,0),(34341,20080704,'Intervenant(e) concerné(e) : GOMES VERGINIA',NULL,NULL,20080613,785,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34342,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34347,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34348,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34349,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34352,20080704,'Intervenant(e) concerné(e) : GOMES VERGINIA',NULL,NULL,20080613,785,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34353,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34354,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34355,20080704,'Intervenant(e) concerné(e) : GOMES VERGINIA',NULL,NULL,20080613,785,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34358,20080704,'Intervenant(e) concerné(e) : GOMES VERGINIA',NULL,NULL,20080613,785,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34359,20080704,'Décaler l\'ocurrence du 29/08/2008 de la prestation',2043,8774,NULL,493,1,'Absence d\'un intervenant',2593,14,NULL,NULL,0),(34360,20080704,'Décaler l\'ocurrence du 04/07/2008 de la prestation',2714,13945,NULL,662,1,'Absence d\'un intervenant',2595,10,NULL,NULL,0),(34369,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34372,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34373,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34374,20080704,'Intervenant(e) concerné(e) : HERVE Kate',NULL,NULL,20080613,755,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34375,20080704,'Intervenant(e) concerné(e) : GOMES VERGINIA',NULL,NULL,20080613,785,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34376,20080707,'Intervenant(e) concerné(e) : GALTIER MYRIAM',NULL,NULL,20080616,701,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34378,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34379,20080707,'Intervenant(e) concerné(e) : GALTIER MYRIAM',NULL,NULL,20080616,701,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34699,20080715,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2184,9809,NULL,456,1,'Absence d\'un intervenant',2650,10,NULL,NULL,0),(34409,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34410,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34413,20080707,'Décaler l\'ocurrence du 20/08/2008 de la prestation',570,626,NULL,93,1,'Absence d\'un intervenant',2602,2,NULL,NULL,0),(34414,20080707,'Décaler l\'ocurrence du 21/08/2008 de la prestation',650,643,NULL,93,1,'Absence d\'un intervenant',2602,2,NULL,NULL,0),(34415,20080707,'Décaler l\'ocurrence du 22/08/2008 de la prestation',695,843,NULL,93,1,'Absence d\'un intervenant',2602,2,NULL,NULL,0),(34416,20080707,'Décaler l\'ocurrence du 19/08/2008 de la prestation',17,854,NULL,93,1,'Absence d\'un intervenant',2602,2,NULL,NULL,0),(34425,20080707,'Intervenant(e) concerné(e) : GALTIER MYRIAM',NULL,NULL,20080616,701,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34432,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34433,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34436,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34441,20080707,'Décaler l\'ocurrence du 24/07/2008 de la prestation',2977,16062,NULL,809,1,'Absence d\'un intervenant',2604,14,NULL,NULL,0),(34442,20080707,'Décaler l\'ocurrence du 31/07/2008 de la prestation',2977,16062,NULL,809,1,'Absence d\'un intervenant',2604,14,NULL,NULL,0),(34443,20080707,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2977,16062,NULL,809,1,'Absence d\'un intervenant',2604,14,NULL,NULL,0),(34445,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34448,20080707,'Intervenant(e) concerné(e) : MASAKA Kuteta',NULL,NULL,20080715,666,1,'Expiration du titre de séjour dans 8 jours !',NULL,21,NULL,NULL,NULL),(34449,20080707,'Décaler l\'ocurrence du 16/07/2008 de la prestation',1190,3405,NULL,86,1,'Absence d\'un intervenant',2605,2,NULL,NULL,0),(34455,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34456,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34457,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34458,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34459,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34460,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34461,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34462,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34465,20080708,'Décaler l\'ocurrence du 10/07/2008 de la prestation',2137,9336,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34466,20080708,'Décaler la prestation ponctuelle du 04/01/2008',2186,9818,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34467,20080708,'Décaler l\'ocurrence du 09/07/2008 de la prestation',2555,12444,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34468,20080708,'Décaler la prestation ponctuelle du 27/03/2008',2515,12653,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34469,20080708,'Décaler la prestation ponctuelle du 05/05/2008',2555,14055,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34470,20080708,'Décaler la prestation ponctuelle du 21/05/2008',1882,14850,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34471,20080708,'Décaler la prestation ponctuelle du 02/06/2008',1281,14961,NULL,514,1,'Absence d\'un intervenant',2612,27,NULL,NULL,0),(34472,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34473,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34481,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34482,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34483,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34484,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34485,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34486,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34487,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34488,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34498,20080708,'Décaler l\'ocurrence du 14/07/2008 de la prestation',2397,11194,NULL,678,1,'Absence d\'un intervenant',2621,10,NULL,NULL,0),(34499,20080708,'Décaler l\'ocurrence du 17/07/2008 de la prestation',2397,11195,NULL,678,1,'Absence d\'un intervenant',2621,10,NULL,NULL,0),(34500,20080708,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2603,12855,NULL,678,1,'Absence d\'un intervenant',2621,10,NULL,NULL,0),(34501,20080708,'Décaler l\'ocurrence du 14/07/2008 de la prestation',2715,13954,NULL,678,1,'Absence d\'un intervenant',2621,10,NULL,NULL,0),(34502,20080708,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2718,13990,NULL,678,1,'Absence d\'un intervenant',2621,10,NULL,NULL,0),(34505,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34506,20080708,'Intervenant(e) concerné(e) : CAILLEUX Christelle',NULL,NULL,20080617,784,1,'Contrat de plus de 3 semaines !',NULL,19,NULL,NULL,NULL),(34510,20080709,'Intervenant(e) concerné(e) : DOS SANTOS GONCALVES Josefa',NULL,NULL,20080618,790,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34532,20080709,'Intervenant(e) concerné(e) : DOS SANTOS GONCALVES Josefa',NULL,NULL,20080618,790,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34533,20080709,'Intervenant(e) concerné(e) : DOS SANTOS GONCALVES Josefa',NULL,NULL,20080618,790,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34534,20080709,'Intervenant(e) concerné(e) : DOS SANTOS GONCALVES Josefa',NULL,NULL,20080618,790,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34547,20080709,'Décaler l\'ocurrence du 10/07/2008 de la prestation',569,10033,NULL,544,1,'Absence d\'un intervenant',2629,2,NULL,NULL,0),(34548,20080709,'Décaler l\'ocurrence du 10/07/2008 de la prestation',2656,14024,NULL,544,1,'Absence d\'un intervenant',2629,2,NULL,NULL,0),(34552,20080709,'Intervenant(e) concerné(e) : DOS SANTOS GONCALVES Josefa',NULL,NULL,20080618,790,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34553,20080709,'Intervenant(e) concerné(e) : DOS SANTOS GONCALVES Josefa',NULL,NULL,20080618,790,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34554,20080710,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080718,662,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(34555,20080710,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080718,662,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(34557,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34558,20080710,'Décaler l\'ocurrence du 14/07/2008 de la prestation',2404,11206,NULL,613,1,'Absence d\'un intervenant',2631,10,NULL,NULL,0),(34559,20080710,'Décaler l\'ocurrence du 16/07/2008 de la prestation',2406,11210,NULL,613,1,'Absence d\'un intervenant',2631,10,NULL,NULL,0),(34560,20080710,'Décaler l\'ocurrence du 17/07/2008 de la prestation',2480,11760,NULL,613,1,'Absence d\'un intervenant',2631,10,NULL,NULL,0),(34561,20080710,'Décaler l\'ocurrence du 11/07/2008 de la prestation',2581,12694,NULL,613,1,'Absence d\'un intervenant',2631,10,NULL,NULL,0),(34562,20080710,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2581,12694,NULL,613,1,'Absence d\'un intervenant',2631,10,NULL,NULL,0),(34563,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34564,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34566,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34567,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34568,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34569,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34570,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34571,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34572,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34573,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34574,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34603,20080710,'Décaler l\'ocurrence du 11/07/2008 de la prestation',983,2168,NULL,7,1,'Absence d\'un intervenant',2634,2,NULL,NULL,0),(34604,20080710,'Décaler l\'ocurrence du 21/07/2008 de la prestation',213,384,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34605,20080710,'Décaler l\'ocurrence du 16/07/2008 de la prestation',70,457,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34606,20080710,'Décaler l\'ocurrence du 23/07/2008 de la prestation',70,457,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34607,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',70,457,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34608,20080710,'Décaler l\'ocurrence du 29/07/2008 de la prestation',97,458,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34609,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',15,464,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34610,20080710,'Décaler l\'ocurrence du 16/07/2008 de la prestation',190,926,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34611,20080710,'Décaler l\'ocurrence du 23/07/2008 de la prestation',190,926,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34612,20080710,'Décaler l\'ocurrence du 30/07/2008 de la prestation',190,926,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34613,20080710,'Décaler l\'ocurrence du 25/07/2008 de la prestation',983,2168,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34614,20080710,'Décaler l\'ocurrence du 01/08/2008 de la prestation',983,2168,NULL,7,1,'Absence d\'un intervenant',2635,2,NULL,NULL,0),(34620,20080710,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2703,14062,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34621,20080710,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2703,14063,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34622,20080710,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2703,14063,NULL,150,1,'Absence d\'un intervenant',2636,2,NULL,NULL,0),(34633,20080710,'Intervenant(e) concerné(e) : NACHAR DALAL 63',NULL,NULL,20080718,662,1,'Expiration du titre de séjour dans 8 jours !',NULL,10,NULL,NULL,NULL),(34634,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34635,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34636,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34637,20080710,'Intervenant(e) concerné(e) : MOSS Jacqueline',NULL,NULL,20080619,787,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34639,20080711,'Intervenant(e) concerné(e) : JOLY Séverine',NULL,NULL,20080620,793,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34640,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34642,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34643,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34644,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34645,20080711,'Intervenant(e) concerné(e) : JOLY Séverine',NULL,NULL,20080620,793,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34646,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34647,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34664,20080711,'Intervenant(e) concerné(e) : JOLY Séverine',NULL,NULL,20080620,793,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34665,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34666,20080711,'Intervenant(e) concerné(e) : JOLY Séverine',NULL,NULL,20080620,793,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34667,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34668,20080711,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080620,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34669,20080711,'Intervenant(e) concerné(e) : JOLY Séverine',NULL,NULL,20080620,793,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34670,20080711,'Décaler l\'ocurrence du 31/07/2008 de la prestation',872,1680,NULL,165,1,'Absence d\'un intervenant',2643,14,NULL,NULL,0),(34671,20080711,'Décaler l\'ocurrence du 07/08/2008 de la prestation',872,1680,NULL,165,1,'Absence d\'un intervenant',2643,14,NULL,NULL,0),(34672,20080711,'Décaler l\'ocurrence du 28/07/2008 de la prestation',835,15326,NULL,165,1,'Absence d\'un intervenant',2643,14,NULL,NULL,0),(34673,20080711,'Décaler la prestation ponctuelle du 29/07/2008',1547,15331,NULL,165,1,'Absence d\'un intervenant',2643,14,NULL,NULL,0),(34676,20080714,'Intervenant(e) concerné(e) : HERVE Katia',NULL,NULL,20080623,541,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34677,20080714,'Intervenant(e) concerné(e) : HERVE Katia',NULL,NULL,20080623,541,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34678,20080714,'Intervenant(e) concerné(e) : HERVE Katia',NULL,NULL,20080623,541,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34679,20080714,'Intervenant(e) concerné(e) : COLACO Térésa',NULL,NULL,20080623,794,1,'Contrat de plus de 3 semaines !',NULL,2,NULL,NULL,NULL),(34680,20080714,'Intervenant(e) concerné(e) : HERVE Katia',NULL,NULL,20080623,541,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34681,20080714,'Intervenant(e) concerné(e) : HERVE Katia',NULL,NULL,20080623,541,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34682,20080714,'Intervenant(e) concerné(e) : HERVE Katia',NULL,NULL,20080623,541,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34683,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34684,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34685,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34686,20080715,'Décaler l\'ocurrence du 15/07/2008 de la prestation',2633,13068,NULL,298,1,'Absence d\'un intervenant',2646,10,NULL,NULL,0),(34688,20080715,'Décaler l\'ocurrence du 18/07/2008 de la prestation',1790,7463,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34689,20080715,'Décaler l\'ocurrence du 25/07/2008 de la prestation',1790,7463,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34690,20080715,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1790,7463,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34691,20080715,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1790,7463,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34692,20080715,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1848,7801,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34693,20080715,'Décaler l\'ocurrence du 21/07/2008 de la prestation',2509,13693,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34694,20080715,'Décaler l\'ocurrence du 28/07/2008 de la prestation',2509,13693,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34695,20080715,'Décaler la prestation ponctuelle du 21/07/2008',2509,16356,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34696,20080715,'Décaler la prestation ponctuelle du 28/07/2008',2509,16357,NULL,412,1,'Absence d\'un intervenant',2648,27,NULL,NULL,0),(34700,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34701,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34706,20080715,'Décaler l\'ocurrence du 23/07/2008 de la prestation',1992,8479,NULL,282,1,'Absence d\'un intervenant',2660,10,NULL,NULL,0),(34705,20080715,'Décaler l\'ocurrence du 16/07/2008 de la prestation',1992,8479,NULL,282,1,'Absence d\'un intervenant',2660,10,NULL,NULL,0),(34707,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34708,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34709,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34710,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34711,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34712,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34713,20080715,'Intervenant(e) concerné(e) : HOELLARD Christine',NULL,NULL,20080624,797,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34714,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34715,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34716,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34717,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34743,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34744,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34745,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34746,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34747,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34748,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34749,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34750,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34751,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34752,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34753,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34754,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34755,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34756,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34757,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34758,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34759,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34760,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34761,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34762,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34763,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34764,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34765,20080716,'Intervenant(e) concerné(e) : SAMSON Caroline',NULL,NULL,20080625,795,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34766,20080716,'Intervenant(e) concerné(e) : DANET MONIQUE',NULL,NULL,20080625,796,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34767,20080716,'Décaler l\'ocurrence du 17/07/2008 de la prestation',1645,6824,NULL,399,1,'Absence d\'un intervenant',2670,23,NULL,NULL,0),(34768,20080716,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1645,6824,NULL,399,1,'Absence d\'un intervenant',2670,23,NULL,NULL,0),(34769,20080716,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1645,6824,NULL,399,1,'Absence d\'un intervenant',2670,23,NULL,NULL,0),(34770,20080716,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1646,6826,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34771,20080716,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1646,6826,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34772,20080716,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1646,6826,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34773,20080716,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1646,6826,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34774,20080716,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1646,6826,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34775,20080716,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1689,7026,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34776,20080716,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1689,7026,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34777,20080716,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1689,7026,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34778,20080716,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1689,7026,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34779,20080716,'Décaler l\'ocurrence du 07/08/2008 de la prestation',1689,8097,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34780,20080716,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1689,8097,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34781,20080716,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1689,8097,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34782,20080716,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1689,8097,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34783,20080716,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2441,11501,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34784,20080716,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2441,11501,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34785,20080716,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2441,11501,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34786,20080716,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2441,11501,NULL,404,1,'Absence d\'un intervenant',2671,23,NULL,NULL,0),(34787,20080717,'Décaler l\'ocurrence du 21/07/2008 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34788,20080717,'Décaler l\'ocurrence du 28/07/2008 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34789,20080717,'Décaler l\'ocurrence du 04/08/2008 de la prestation',635,601,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34790,20080717,'Décaler l\'ocurrence du 31/07/2008 de la prestation',839,1529,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34791,20080717,'Décaler l\'ocurrence du 21/07/2008 de la prestation',287,13043,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34792,20080717,'Décaler l\'ocurrence du 28/07/2008 de la prestation',287,13043,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34793,20080717,'Décaler l\'ocurrence du 04/08/2008 de la prestation',287,13043,NULL,89,1,'Absence d\'un intervenant',2672,11,NULL,NULL,0),(34794,20080717,'Décaler l\'ocurrence du 17/07/2008 de la prestation',2387,11144,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34795,20080717,'Décaler l\'ocurrence du 24/07/2008 de la prestation',2387,11144,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34796,20080717,'Décaler l\'ocurrence du 18/07/2008 de la prestation',1573,11145,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34797,20080717,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1573,11145,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34798,20080717,'Décaler l\'ocurrence du 21/07/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34799,20080717,'Décaler l\'ocurrence du 28/07/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34800,20080717,'Décaler l\'ocurrence du 18/07/2008 de la prestation',2468,11715,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34801,20080717,'Décaler l\'ocurrence du 25/07/2008 de la prestation',2468,11715,NULL,600,1,'Absence d\'un intervenant',2674,9,NULL,NULL,0),(34828,20080717,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2652,13197,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34827,20080717,'Décaler l\'ocurrence du 26/08/2008 de la prestation',2652,13196,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34826,20080717,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2652,13196,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34825,20080717,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2652,13196,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34824,20080717,'Décaler l\'ocurrence du 25/08/2008 de la prestation',2652,13195,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34823,20080717,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2652,13195,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34822,20080717,'Décaler l\'ocurrence du 11/08/2008 de la prestation',2652,13195,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34821,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2571,12644,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34820,20080717,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2496,11930,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34829,20080717,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2652,13197,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34830,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2652,13197,NULL,483,1,'Absence d\'un intervenant',2679,27,NULL,NULL,0),(34831,20080717,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1343,4432,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34832,20080717,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1343,4432,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34833,20080717,'Décaler l\'ocurrence du 01/09/2008 de la prestation',1343,4432,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34834,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1343,4434,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34835,20080717,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1344,4441,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34836,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1344,4441,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34837,20080717,'Décaler l\'ocurrence du 01/09/2008 de la prestation',1430,5054,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34838,20080717,'Décaler l\'ocurrence du 01/09/2008 de la prestation',1849,7685,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34839,20080717,'Décaler l\'ocurrence du 05/08/2008 de la prestation',1875,7796,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34840,20080717,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1875,7796,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34841,20080717,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1875,7796,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34842,20080717,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1957,8334,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34843,20080717,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1957,8334,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34844,20080717,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1957,8334,NULL,276,1,'Absence d\'un intervenant',2682,27,NULL,NULL,0),(34845,20080717,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2151,9491,NULL,524,1,'Absence d\'un intervenant',2686,21,NULL,NULL,0),(34846,20080717,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2588,12747,NULL,524,1,'Absence d\'un intervenant',2686,21,NULL,NULL,0),(34847,20080717,'Décaler l\'ocurrence du 04/08/2008 de la prestation',1728,7144,NULL,390,1,'Absence d\'un intervenant',2691,21,NULL,NULL,0),(34848,20080717,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1728,7144,NULL,390,1,'Absence d\'un intervenant',2691,21,NULL,NULL,0),(34849,20080717,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1728,7145,NULL,390,1,'Absence d\'un intervenant',2691,21,NULL,NULL,0),(34850,20080717,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1728,7144,NULL,390,1,'Absence d\'un intervenant',2693,21,NULL,NULL,0),(34851,20080717,'Décaler l\'ocurrence du 25/08/2008 de la prestation',1728,7144,NULL,390,1,'Absence d\'un intervenant',2693,21,NULL,NULL,0),(34852,20080717,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1728,7145,NULL,390,1,'Absence d\'un intervenant',2693,21,NULL,NULL,0),(34853,20080717,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1728,7145,NULL,390,1,'Absence d\'un intervenant',2694,21,NULL,NULL,0),(34854,20080717,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2435,11465,NULL,532,1,'Absence d\'un intervenant',2699,21,NULL,NULL,0),(34855,20080717,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2435,11466,NULL,532,1,'Absence d\'un intervenant',2699,21,NULL,NULL,0),(34856,20080717,'Décaler l\'ocurrence du 14/08/2008 de la prestation',1690,10781,NULL,562,1,'Absence d\'un intervenant',2704,21,NULL,NULL,0),(34857,20080717,'Décaler l\'ocurrence du 06/08/2008 de la prestation',2488,11893,NULL,562,1,'Absence d\'un intervenant',2704,21,NULL,NULL,0),(34858,20080717,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2488,11893,NULL,562,1,'Absence d\'un intervenant',2704,21,NULL,NULL,0),(34859,20080717,'Décaler l\'ocurrence du 08/08/2008 de la prestation',2488,11894,NULL,562,1,'Absence d\'un intervenant',2704,21,NULL,NULL,0),(34860,20080717,'Décaler l\'ocurrence du 11/08/2008 de la prestation',1688,7022,NULL,403,1,'Absence d\'un intervenant',2707,21,NULL,NULL,0),(34861,20080717,'Décaler l\'ocurrence du 05/08/2008 de la prestation',1130,3088,NULL,192,1,'Absence d\'un intervenant',2710,21,NULL,NULL,0),(34862,20080717,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1130,3088,NULL,192,1,'Absence d\'un intervenant',2710,21,NULL,NULL,0),(34863,20080717,'Décaler l\'ocurrence du 06/08/2008 de la prestation',2840,14870,NULL,192,1,'Absence d\'un intervenant',2710,21,NULL,NULL,0),(34864,20080717,'Décaler l\'ocurrence du 13/08/2008 de la prestation',2840,14870,NULL,192,1,'Absence d\'un intervenant',2710,21,NULL,NULL,0),(34865,20080717,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1130,3088,NULL,192,1,'Absence d\'un intervenant',2712,21,NULL,NULL,0),(34866,20080717,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2840,14870,NULL,192,1,'Absence d\'un intervenant',2712,21,NULL,NULL,0),(34867,20080717,'Décaler l\'ocurrence du 05/09/2008 de la prestation',1022,2404,NULL,192,1,'Absence d\'un intervenant',2713,21,NULL,NULL,0),(34868,20080717,'Décaler l\'ocurrence du 02/09/2008 de la prestation',1085,2823,NULL,192,1,'Absence d\'un intervenant',2713,21,NULL,NULL,0),(34869,20080717,'Décaler l\'ocurrence du 04/09/2008 de la prestation',1085,2824,NULL,192,1,'Absence d\'un intervenant',2713,21,NULL,NULL,0),(34870,20080717,'Décaler l\'ocurrence du 02/09/2008 de la prestation',1130,3088,NULL,192,1,'Absence d\'un intervenant',2713,21,NULL,NULL,0),(34871,20080717,'Décaler l\'ocurrence du 03/09/2008 de la prestation',1901,7941,NULL,192,1,'Absence d\'un intervenant',2713,21,NULL,NULL,0),(34872,20080717,'Décaler l\'ocurrence du 03/09/2008 de la prestation',2840,14870,NULL,192,1,'Absence d\'un intervenant',2713,21,NULL,NULL,0),(34873,20080717,'Décaler l\'ocurrence du 16/08/2008 de la prestation',2807,14571,NULL,712,1,'Absence d\'un intervenant',2714,21,NULL,NULL,0),(34874,20080717,'Décaler l\'ocurrence du 17/07/2008 de la prestation',2829,14825,NULL,712,1,'Absence d\'un intervenant',2714,21,NULL,NULL,0),(34875,20080717,'Décaler l\'ocurrence du 24/07/2008 de la prestation',2829,14825,NULL,712,1,'Absence d\'un intervenant',2714,21,NULL,NULL,0),(34876,20080717,'Décaler l\'ocurrence du 31/07/2008 de la prestation',2829,14825,NULL,712,1,'Absence d\'un intervenant',2714,21,NULL,NULL,0),(34877,20080717,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2829,14825,NULL,712,1,'Absence d\'un intervenant',2714,21,NULL,NULL,0),(34878,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2829,14825,NULL,712,1,'Absence d\'un intervenant',2714,21,NULL,NULL,0),(34879,20080717,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1264,3908,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34880,20080717,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1264,3909,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34881,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1264,3909,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34882,20080717,'Décaler l\'ocurrence du 21/08/2008 de la prestation',1266,3914,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34883,20080717,'Décaler l\'ocurrence du 28/08/2008 de la prestation',1266,3914,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34884,20080717,'Décaler l\'ocurrence du 13/08/2008 de la prestation',1267,3915,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34885,20080717,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1267,3915,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34886,20080717,'Décaler l\'ocurrence du 27/08/2008 de la prestation',1267,3915,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34887,20080717,'Décaler l\'ocurrence du 15/08/2008 de la prestation',2810,14592,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34888,20080717,'Décaler l\'ocurrence du 22/08/2008 de la prestation',2810,14592,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34889,20080717,'Décaler l\'ocurrence du 29/08/2008 de la prestation',2810,14592,NULL,273,1,'Absence d\'un intervenant',2715,10,NULL,NULL,0),(34898,20080717,'Décaler l\'ocurrence du 28/07/2008 de la prestation',3006,16458,NULL,707,1,'Absence d\'un intervenant',2718,10,NULL,NULL,0),(34897,20080717,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1723,14779,NULL,707,1,'Absence d\'un intervenant',2718,10,NULL,NULL,0),(34896,20080717,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2771,14386,NULL,707,1,'Absence d\'un intervenant',2718,10,NULL,NULL,0),(34895,20080717,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1754,13212,NULL,707,1,'Absence d\'un intervenant',2718,10,NULL,NULL,0),(34899,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34900,20080721,'Intervenant(e) concerné(e) : GOMES MIRANDA Maria Augusta',NULL,NULL,20080630,804,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34901,20080721,'Décaler l\'ocurrence du 21/07/2008 de la prestation',1959,8347,NULL,472,1,'Absence d\'un intervenant',2721,10,NULL,NULL,0),(34902,20080721,'Décaler l\'ocurrence du 24/07/2008 de la prestation',1969,8389,NULL,472,1,'Absence d\'un intervenant',2721,10,NULL,NULL,0),(34903,20080721,'Décaler l\'ocurrence du 22/07/2008 de la prestation',2028,8696,NULL,472,1,'Absence d\'un intervenant',2721,10,NULL,NULL,0),(34904,20080721,'Décaler l\'ocurrence du 24/07/2008 de la prestation',2028,8697,NULL,472,1,'Absence d\'un intervenant',2721,10,NULL,NULL,0),(34905,20080721,'Décaler l\'ocurrence du 24/07/2008 de la prestation',2308,10623,NULL,472,1,'Absence d\'un intervenant',2721,10,NULL,NULL,0),(34906,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34910,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34914,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34915,20080721,'Intervenant(e) concerné(e) : GOMES MIRANDA Maria Augusta',NULL,NULL,20080630,804,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34922,20080721,'Décaler l\'ocurrence du 22/07/2008 de la prestation',2633,13068,NULL,298,1,'Absence d\'un intervenant',2726,10,NULL,NULL,0),(34923,20080721,'Décaler l\'ocurrence du 21/07/2008 de la prestation',207,8621,NULL,360,1,'Absence d\'un intervenant',2727,2,NULL,NULL,0),(34924,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34925,20080721,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2435,11465,NULL,532,1,'Absence d\'un intervenant',2728,21,NULL,NULL,0),(34927,20080721,'Intervenant(e) concerné(e) : GOMES MIRANDA Maria Augusta',NULL,NULL,20080630,804,1,'Contrat de plus de 3 semaines !',NULL,21,NULL,NULL,NULL),(34928,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34929,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34930,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34931,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34932,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34933,20080721,'Intervenant(e) concerné(e) : BOIRIVEAU Annick',NULL,NULL,20080630,745,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(34934,20080722,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080701,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34935,20080722,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080701,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34936,20080722,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080701,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34940,20080722,'Décaler l\'ocurrence du 22/08/2008 de la prestation',963,6768,NULL,359,1,'Absence d\'un intervenant',2737,10,NULL,NULL,0),(34941,20080722,'Intervenant(e) concerné(e) : AGHRABA NEZHA',NULL,NULL,20080701,451,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(34949,20080722,'Décaler l\'ocurrence du 26/08/2008 de la prestation',1120,3040,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34950,20080722,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1120,3041,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34951,20080722,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1120,3041,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34952,20080722,'Décaler l\'ocurrence du 29/08/2008 de la prestation',1120,3041,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34953,20080722,'Décaler l\'ocurrence du 05/08/2008 de la prestation',753,5354,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34954,20080722,'Décaler l\'ocurrence du 12/08/2008 de la prestation',753,5354,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34955,20080722,'Décaler l\'ocurrence du 19/08/2008 de la prestation',753,5354,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34956,20080722,'Décaler l\'ocurrence du 26/08/2008 de la prestation',753,5354,NULL,233,1,'Absence d\'un intervenant',2741,10,NULL,NULL,0),(34957,20080722,'Décaler l\'ocurrence du 15/08/2008 de la prestation',1936,8207,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34958,20080722,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2031,8702,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34959,20080722,'Décaler l\'ocurrence du 25/08/2008 de la prestation',2031,8702,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34960,20080722,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2069,8921,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34961,20080722,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2184,9809,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34962,20080722,'Décaler l\'ocurrence du 26/08/2008 de la prestation',2184,9809,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34963,20080722,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2419,11250,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34964,20080722,'Décaler l\'ocurrence du 25/08/2008 de la prestation',2419,11250,NULL,456,1,'Absence d\'un intervenant',2742,10,NULL,NULL,0),(34976,20080723,'Décaler l\'ocurrence du 22/08/2008 de la prestation',8,10074,NULL,544,1,'Absence d\'un intervenant',2754,2,NULL,NULL,0),(34977,20080723,'Décaler l\'ocurrence du 20/08/2008 de la prestation',2158,10097,NULL,544,1,'Absence d\'un intervenant',2754,2,NULL,NULL,0),(34978,20080723,'Décaler l\'ocurrence du 19/08/2008 de la prestation',2203,10215,NULL,544,1,'Absence d\'un intervenant',2754,2,NULL,NULL,0),(34979,20080723,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2247,10364,NULL,544,1,'Absence d\'un intervenant',2754,2,NULL,NULL,0),(34980,20080723,'Décaler l\'ocurrence du 25/07/2008 de la prestation',8,10074,NULL,544,1,'Absence d\'un intervenant',2755,2,NULL,NULL,0),(35001,20080725,'Intervenant(e) concerné(e) : MERCIER HOUARIA',NULL,NULL,20080704,807,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(35002,20080725,'Intervenant(e) concerné(e) : MERCIER HOUARIA',NULL,NULL,20080704,807,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(35008,20080725,'Intervenant(e) concerné(e) : MERCIER HOUARIA',NULL,NULL,20080704,807,1,'Contrat de plus de 3 semaines !',NULL,9,NULL,NULL,NULL),(35009,20080725,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2875,15355,NULL,784,1,'Absence d\'un intervenant',2771,19,NULL,NULL,0),(35010,20080725,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2875,15356,NULL,784,1,'Absence d\'un intervenant',2771,19,NULL,NULL,0),(35011,20080725,'Décaler l\'ocurrence du 01/08/2008 de la prestation',2875,15357,NULL,784,1,'Absence d\'un intervenant',2771,19,NULL,NULL,0),(35012,20080725,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1377,4616,NULL,281,1,'Absence d\'un intervenant',2772,19,NULL,NULL,0),(35013,20080725,'Décaler l\'ocurrence du 30/07/2008 de la prestation',1975,15604,NULL,281,1,'Absence d\'un intervenant',2772,19,NULL,NULL,0),(35014,20080725,'Décaler l\'ocurrence du 20/08/2008 de la prestation',1975,15604,NULL,281,1,'Absence d\'un intervenant',2772,19,NULL,NULL,0),(35015,20080725,'Décaler l\'ocurrence du 29/08/2008 de la prestation',2051,8809,NULL,324,1,'Absence d\'un intervenant',2773,19,NULL,NULL,0),(35016,20080725,'Décaler l\'ocurrence du 27/08/2008 de la prestation',2177,11005,NULL,324,1,'Absence d\'un intervenant',2773,19,NULL,NULL,0),(35017,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35018,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35019,20080728,'Décaler l\'ocurrence du 03/09/2008 de la prestation',2265,10331,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35020,20080728,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2083,12646,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35021,20080728,'Décaler l\'ocurrence du 27/08/2008 de la prestation',2083,12646,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35022,20080728,'Décaler l\'ocurrence du 02/09/2008 de la prestation',2083,12646,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35023,20080728,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2642,13148,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35024,20080728,'Décaler l\'ocurrence du 05/08/2008 de la prestation',2642,13148,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35025,20080728,'Décaler l\'ocurrence du 12/08/2008 de la prestation',2642,13148,NULL,494,1,'Absence d\'un intervenant',2777,10,NULL,NULL,0),(35026,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35027,20080728,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1707,7773,NULL,456,1,'Absence d\'un intervenant',2779,10,NULL,NULL,0),(35028,20080728,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1888,7862,NULL,456,1,'Absence d\'un intervenant',2779,10,NULL,NULL,0),(35029,20080728,'Décaler l\'ocurrence du 01/08/2008 de la prestation',1936,8207,NULL,456,1,'Absence d\'un intervenant',2779,10,NULL,NULL,0),(35030,20080728,'Décaler l\'ocurrence du 31/07/2008 de la prestation',2069,8921,NULL,456,1,'Absence d\'un intervenant',2779,10,NULL,NULL,0),(35031,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35032,20080728,'Décaler l\'ocurrence du 28/07/2008 de la prestation',1355,4524,NULL,298,1,'Absence d\'un intervenant',2781,10,NULL,NULL,0),(35033,20080728,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1950,8290,NULL,298,1,'Absence d\'un intervenant',2781,10,NULL,NULL,0),(35034,20080728,'Décaler l\'ocurrence du 29/07/2008 de la prestation',2633,13068,NULL,298,1,'Absence d\'un intervenant',2781,10,NULL,NULL,0),(35035,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35040,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35044,20080728,'Décaler l\'ocurrence du 29/07/2008 de la prestation',1744,11480,NULL,595,1,'Absence d\'un intervenant',2784,9,NULL,NULL,0),(35045,20080728,'Décaler l\'ocurrence du 31/07/2008 de la prestation',3022,16748,NULL,595,1,'Absence d\'un intervenant',2784,9,NULL,NULL,0),(35078,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35079,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35080,20080728,'Intervenant(e) concerné(e) : BOLEAT MARIE-HELENE',NULL,NULL,20080707,653,1,'Contrat de plus de 3 semaines !',NULL,15,NULL,NULL,NULL),(35082,20080729,'Décaler l\'ocurrence du 13/08/2008 de la prestation',675,685,NULL,104,1,'Absence d\'un intervenant',2790,9,NULL,NULL,0),(35083,20080729,'Décaler l\'ocurrence du 11/08/2008 de la prestation',905,1827,NULL,104,1,'Absence d\'un intervenant',2790,9,NULL,NULL,0),(35084,20080729,'Décaler l\'ocurrence du 18/08/2008 de la prestation',905,1827,NULL,104,1,'Absence d\'un intervenant',2790,9,NULL,NULL,0),(35087,20080730,'Intervenant(e) concerné(e) : LE GALL Bérangère',NULL,NULL,20080709,811,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35088,20080730,'Intervenant(e) concerné(e) : LE GALL Bérangère',NULL,NULL,20080709,811,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35089,20080730,'Intervenant(e) concerné(e) : LE GALL Bérangère',NULL,NULL,20080709,811,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35090,20080730,'Intervenant(e) concerné(e) : LE GALL Bérangère',NULL,NULL,20080709,811,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35100,20080730,'Intervenant(e) concerné(e) : LE GALL Bérangère',NULL,NULL,20080709,811,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35101,20080730,'Intervenant(e) concerné(e) : LE GALL Bérangère',NULL,NULL,20080709,811,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35103,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35104,20080731,'Décaler l\'ocurrence du 31/07/2008 de la prestation',1573,11145,NULL,600,1,'Absence d\'un intervenant',2811,9,NULL,NULL,0),(35105,20080731,'Décaler l\'ocurrence du 04/08/2008 de la prestation',673,11147,NULL,600,1,'Absence d\'un intervenant',2811,9,NULL,NULL,0),(35106,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35107,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35108,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35109,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35110,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35111,20080731,'Décaler la prestation ponctuelle du 16/07/2008',2970,17073,NULL,37,1,'Absence d\'un intervenant',2817,11,NULL,NULL,0),(35112,20080731,'Intervenant(e) concerné(e) : TESSIER Annie',NULL,NULL,20080710,809,1,'Contrat de plus de 3 semaines !',NULL,14,NULL,NULL,NULL),(35122,20080801,'Décaler l\'ocurrence du 12/08/2008 de la prestation',1611,6703,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35123,20080801,'Décaler l\'ocurrence du 19/08/2008 de la prestation',1611,6703,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35124,20080801,'Décaler l\'ocurrence du 18/08/2008 de la prestation',1656,6861,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35125,20080801,'Décaler l\'ocurrence du 08/08/2008 de la prestation',1777,7420,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35126,20080801,'Décaler l\'ocurrence du 22/08/2008 de la prestation',1777,7420,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35127,20080801,'Décaler l\'ocurrence du 05/08/2008 de la prestation',1954,8307,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35128,20080801,'Décaler l\'ocurrence du 07/08/2008 de la prestation',2303,10522,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35129,20080801,'Décaler l\'ocurrence du 14/08/2008 de la prestation',2303,10522,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35130,20080801,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2303,10522,NULL,384,1,'Absence d\'un intervenant',2822,10,NULL,NULL,0),(35131,20080801,'Décaler la prestation ponctuelle du 01/08/2008',3057,17132,NULL,666,1,'Absence d\'un intervenant',2823,21,NULL,NULL,0),(35134,20080801,'Justifier l\'absence',NULL,NULL,NULL,524,1,'Absence non justifiée du 28/07/2008',2824,21,NULL,NULL,NULL),(35137,20080801,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2112,9205,NULL,507,1,'Absence d\'un intervenant',2825,10,NULL,NULL,0),(35138,20080801,'Décaler l\'ocurrence du 18/08/2008 de la prestation',2113,9207,NULL,507,1,'Absence d\'un intervenant',2825,10,NULL,NULL,0),(35139,20080801,'Décaler l\'ocurrence du 25/08/2008 de la prestation',2113,9207,NULL,507,1,'Absence d\'un intervenant',2825,10,NULL,NULL,0),(35140,20080801,'Décaler l\'ocurrence du 21/08/2008 de la prestation',2113,10393,NULL,507,1,'Absence d\'un intervenant',2825,10,NULL,NULL,0),(35141,20080801,'Décaler l\'ocurrence du 28/08/2008 de la prestation',2113,10393,NULL,507,1,'Absence d\'un intervenant',2825,10,NULL,NULL,0),(35142,20080805,'Intervenant(e) concerné(e) : LECLERCQ Catherine',NULL,NULL,20080715,808,1,'Contrat de plus de 3 semaines !',NULL,44,NULL,NULL,NULL),(35145,20080805,'Intervenant(e) concerné(e) : LECLERCQ Catherine',NULL,NULL,20080715,808,1,'Contrat de plus de 3 semaines !',NULL,44,NULL,NULL,NULL),(35147,20080819,'PENSER A INSERER LA LISTE DES PROSPECT',0,NULL,20080820,0,5,'',NULL,31,1,1,NULL);
/*!40000 ALTER TABLE `alerte` ENABLE KEYS */;
UNLOCK TABLES;
--
-- Table structure for table `auto`
--
DROP TABLE IF EXISTS `auto`;
/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
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--
-- Dumping data for table `auto`
--
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/*!40000 ALTER TABLE `auto` DISABLE KEYS */;
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UNLOCK TABLES;
--
-- Table structure for table `autres`
--
DROP TABLE IF EXISTS `autres`;
/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
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/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Dumping data for table `autres`
--
LOCK TABLES `autres` WRITE;
/*!40000 ALTER TABLE `autres` DISABLE KEYS */;
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UNLOCK TABLES;
--
-- Table structure for table `avoir`
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/*!40101 SET @saved_cs_client = @@character_set_client */;
/*!40101 SET character_set_client = utf8 */;
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`nbheure` float unsigned DEFAULT NULL,
`fact_id` int(10) unsigned NOT NULL,
`agence_id` int(10) unsigned NOT NULL,
`num_avoir` int(10) unsigned NOT NULL,
`date` int(8) NOT NULL,
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UNIQUE KEY `agence_id` (`agence_id`,`num_avoir`),
KEY `fact_id` (`fact_id`)
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/*!40101 SET character_set_client = @saved_cs_client */;
--
-- Dumping data for table `avoir`
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LOCK TABLES `avoir` WRITE;
/*!40000 ALTER TABLE `avoir` DISABLE KEYS */;
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/*!40000 ALTER TABLE `candidature` DISABLE KEYS */;
INSERT INTO `candidature` VALUES (1,'Melle Geffroy','35200','','06/02/1990','celibataire','débutant, pas d\'expérience ','lundi après midi de 13h30 a 17h, vendredi matin de 8h a 12h','6'),(2,'Melle Roemer Eve','54000','0675138028','22/11/1989','autre','7 mois à l\'ADMR de Lunéville comme Aide à domicile (ménage, repassage, toilettes mixtes, jardinage, préparation des repas...)\r\n\r\n7 mois au Leclerc de Lunéville comme Hôtesse de caisse (caisse, entretien des rayons...)','Du lundi au vendredi de 8h à 11h le matin et de 14h30 à 18h30 l\'après-midi','20'),(3,'Melle Roemer Eve','54000','0675138028','22/11/1989','autre','7 mois à l\'ADMR de Lunéville comme Aide à domicile (ménage, repassage, toilettes mixtes, jardinage, préparation des repas...)\r\n\r\n7 mois au Leclerc de Lunéville comme Hôtesse de caisse (caisse, entretien des rayons...)','Du lundi au vendredi de 8h à 11h le matin et de 14h30 à 18h30 l\'après-midi','20'),(5,'Mme Pinheiro Carla','31500','056121311','26/04/1984','celibataire','agent de service hospitalier','lundi ,mardi ,jeudi,vendredi,samedi','35'),(6,'Mme MANETTE','75020','0620274916','03/12/1979','celibataire','service à la personne pendant trois ans','mardis, jeudis, vendredis et samedis de 9h a 15h','24'),(7,'Melle Virlouvet Nathalie','34090','0617788472','23/09/1964','celibataire','+de 10ans d\'experience:agent de collectivité,onet...','du lundi au vendredi ,de 9h jusqu\'a 15h','30'),(8,'Melle Rouzaud Audrey','34090','0467863504','27/05/1984','celibataire','3 ans onet hopital st eloi montpellier.+1 an menage en cite universitaire','du lundi au vendredi de 8h à 11h','15'),(9,'Mme DUARTE','65100','0562422381','23011977','marie','J\'ai été: \r\n * secrétaire commerciale \r\n * secrétaire administrative\r\n * assistante maternelle agréée\r\nj\'ai également fait des \"jobs\" pendant mes études(vente de fleurs, serveuse, garde d\'enfants, etc...)','Lundi de 9h à 12h 14h à 18h30 \r\nMardi même horaires\r\nJeudi même horaires\r\nVendredi même horaires\r\net possible le samedi après-midi.\r\nMême un temps partiel m\'intéresse.','30'),(10,'Mme LOO CINDY MARIE','13110','0611525784','11/09/89','celibataire','j\'ai effectuer plusieurs stage en tant qu\'agent d\'entretien. et aussi je fait un remplacement dans une maison de retraite ','tout les matin du lundi au samedi','4'),(11,'Melle Hamel Anissa','13013','0665603807','28/06/1986','celibataire','Je suis étudiante en master à la faculté de médecine de Marseille et je suis titulaire d\'une licence en Hygiène, Qualité, Sécurité, Environnement. Je cherche un emploi de quelques heures par semaine pour financer mes études. \r\nJe travaille tous les étés depuis 2004 en centre de vacances en tant que personnel de service. Mon rôle est, nottament, d\'entretenir les locaux collectifs. \r\nJe suis responsable, ponctuelle et rigoureuse sur la propreté et la qualité de mon travail.','en semaine à partir de 17h30, tous les week ends.','8'),(12,'Melle CAOUS Patricia','44000','06.75.60.90.27','27/01/1967','autre','Mademoiselle CAOUS Patricia 17, rue d\'Angleterre 4000 NANTES \r\nTel:06.75.60.90.27 Aptitude a travaillé en équipe\r\n\r\nFORMATIONS\r\n\r\nBrevet des collèges\r\nBEP Sanitaire et social\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\n2005 – 2006 Boulangerie LEMARIER\r\nVendeuse, responsable de caisse, mise en rayon et entretiens du magasin.\r\n\r\n2003 – 2005 Groupe MARAIS\r\nManutentionnaire, préparatrice de commande et conductrice de chaîne de préparations. Agent d\'entretien pour la boulangerie.\r\n\r\n2001 – 2003 TALYSE\r\nVendeuse, et gestionnaire de compte de l\'entreprise privée.\r\n\r\nACTIVITEES EXTRA PROFESSIONNELLES \r\n\r\nLecture, secrétaire, trésorière et bénévole au sein d\'une association.\r\n\r\n\r\n','libre tous les jours . Sauf le samedi et dimanche .','35'),(13,'Melle Ricotta Céline','31000','0612577444','29/04/1982','celibataire','femme de ménage dans des bureaux durant 4 années.','lundi, mardi, jeudi, vendredi à partir de 18h. mercredi à partir de 14h. samedi matin.','10'),(14,'Melle ZOAYE-OUAKODA Nicole','35850','0299690834','06/12/1971','autre','Je suis assistante maternelle agrée, je cherche dans le ménage pour complèter mon revenu.','Samedi,dimanche',''),(15,'Mme OUAFI FAIZA','13015','0611470323','05/10/1976','autre','JAI TRAVAILL 1ANS AVC LES PERSENNE AGERS DOMICIL ET 1 DE MENAGE D LES ECOLES DE VILL E DE MARSEILL + GARDE DENFENS DOMICIL ET + MAISON DE RETRETE +MENAGE ....','TOUS LES JOUR MATIN ET APRER MIDI DE 8H A 17 ET LE MATIN DE 4A 7/30 ET LE SAMEDI ET DIMANCH','35'),(16,'Melle TUHAUD','84300','0678572500','20/05/1990','celibataire','','tous les weekends et jours fériés et en période de vacances scolaires,je ne serai disponible que 2 à 3h par semaine et jusqu\'à 30h par semaines en periode de vacances scolaires.','3'),(17,'Mme IFRAH CHANTAL','13710','0616272053','17/08/1953','autre','bonjour - ménage et repassage \r\nsuis soigneuse et motivée','mercredi toute la journée - et vendredi après midi - samedi après midi','10'),(18,'Melle Luthy Anais','13320','0634056233','27/11/1988','celibataire','Baby sitting chez particulier été 2005\r\nsociété plas-net : technicienne de surface été 2006\r\nrestauration sarl l\'Abricotié : serveuse année 2008\r\nrestauration sarl la Verdière: serveuse en extra année 2008\r\nVendeuse en magasin Sergent Major : été 2008','7 jours sur 7. 24/24h','35'),(19,'Melle LAMBERT Beatrice','13004','0662695974','07031987','celibataire','2007;femme de menage (entreprise LASER )\r\nfemme de menage ( bugeia entreprise)\r\n2008: agent d`entretien ( entreprise DIVERNET)\r\nFemme de chambre et agent d`entretien ( hotels villa MASSALIA)\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(20,'Mme ABLEDE Théodora','13012','0491930094','19/03/1975','marie','- garde d\'enfant 2004-2006\r\n- aide ménagère depuis 2004','lundi jusqu\'à 16h;idem mardi;jeudi après-midi;vendredi; samedi ','15'),(21,'Melle NASRI','13014','0634233381','04/03/1987','celibataire','garde enfant pendant 1 an\r\n1 ans comme femme de menage a domicile (remplacement été 2007), animatrice 2ans dans un centre de vacance.\r\n(je suis étudiante)\r\n','mercredi après midi,samedi toute la journée,dimanche éventuellement, ',''),(22,'Mme GAYER Hélène','13300','0490530920','15.01.51','marie','dernier emploi pour une Association d\'aide à domicile ADAFAD à Salon (licenciement économique) ','Matin : lundi, mardi, jeudi, vendredi (être libre sortie école)','20'),(23,'Mme ABDELDJELIL','13010','0491777119','30091971','marie','menage jai particulier ou dans les bureau au garde enfant merci','lundi matin au apre midi toute la semaine','20'),(24,'Melle Bosco Sandrine','33110','0624215552','22/03/1969','celibataire','employée polyvalente super marché et restauration,agent de propreté en intérimaire, garde enfants chez particuliers, assistante maternelle en crèche, employée de maison chez particuliers ','lundi,mardi,mercredi,jeudi et vendredi toute la journée','35'),(25,'Mme Froger','35500','0299742618','24121979','celibataire','Travaille depuis 10 ans dans le médico-social...Je suis organisée et méthoqdique.\r\n','Mardi, Mercredi, Jeudi voire Vendredi matin\r\n\r\nde 8h à 12h','15'),(26,'Melle MARIMON MARTI, Nuria','31300','0581603572','11/01/1978','celibataire','Nuria MARIMON MARTI\r\n66 bis avenue Etienne Billières\r\n31300 Toulouse\r\nDate et lieu de naissance : 11/01/1978 à Tarragone (Espagne)\r\nTél : 05.81.60.35.72.\r\nMail : nuriamarimon@hotmail.com \r\nNationalité : Espagnole\r\n\r\n Toulouse, le 15 septembre 2008\r\n\r\n\r\nObjet : Emploi sur Toulouse\r\n\r\nMonsieur le Directeur, \r\n\r\nJe suis à la recherche d\'un emploi sur Toulouse , car j’ai décidé, pour des motifs personnels, de m’ installer définitivement en France. ça fait un mois que je suis ici, et je souhaiterais m’intégrer le plus rapidement possible dans la vie et la culture française. C’est grâce au travail que je pourrais réussir mon objectif.\r\nComme vous pouvez le constater sur mon curriculum vitae, j’ai une grande expérience, depuis 8 années, dans les tâches administratives commerciales en général, de gestion de rendez-vous, de gestion du personnel, de planning et de classement. J’ai aussi une expérience dans le domaine de la restauration et du commerce. \r\nJe souhaiterais trouver un travail, dans n’importe quel domaine, en CDD ou en CDI, à temps partiel ou toute la journée, suivant les besoins de votre entreprise.\r\nTrès motivée, volontaire, dynamique, polyvalente et rigoureuse, je m\'implique beaucoup dans mon travail. Car, sans expérience professionnelle dans ce pays, il me tient à cœur de montrer mes capacités. Mon dynamisme et mes compétences devraient vous intéresser, c\'est pourquoi je me tiens à votre disposition pour plus d\'informations. \r\nSouhaitant discuter avec vous de ma candidature de manière plus approfondie lors d\'un entretien.\r\n\r\nJe vous en remercie d\'avance, et je vous prie d\'agréer, Monsieur le Directeur, l\'expression de mes respectueuses salutations.\r\n\r\n\r\n\r\n\r\n','Total disponibilité','40'),(27,'Melle Lefevre Déborah','31100','0608126747','18021989','celibataire','','du lundi au vendredi matin et apres midi.','35'),(28,'Melle BOISSET Cyrielle','13009','0661186430','08/02/86','celibataire','diploômée d\'un BTs assistante de gestion PME-PMI je suis à la recherche d\'un emploi, pour compléter celui que j\'occupe à Mc Donald','je suis disponible tous les lundis et mardis.','8'),(29,'Melle Curti','91160','0684940673','25061984','celibataire','Plusieurs poste de femme de ménage pour une société (ADMR) chez des particuliers.\r\nEmployer de ménage dans un hotel 4 étoile \"Le grand Paris\".','Toute la semaine 7/7 jours de 8H00 a 12H00.','5'),(30,'Melle Abdoune','13730','0617880479','25061985','celibataire','j\'ai beaucoup travail en tant que femme d\'entretien sur l\'aeroport de marignane Eurocopter et dans les locaux de la mairie de marignane et ecole ',' le matin de tout les jours de la semaine ','25'),(31,'Melle Huriaux Nathalie','13010','06 62 46 72 83','03/02/1977','autre','3ans de garde d\'enfant baby sitting menage ','lundi.mardi.jeudi matin et sortie ecole vendredi apres ecole possibilite 2h dans l\'apres midi du mercredi et samedi matin ','15'),(32,'Mme Rahmani','13015','0622365603','101080','celibataire','vendeuse en textile.agent d entretien au lycée nord .femme de ménage dans des hotel ','lundi mercerdi vendredi','25'),(33,'Mme AIT MIMOUNE','13014','06 36 25 33 35','17/03/1975','marie','2 ANS CHEZ LES PARTICULIERS','LUNDI 10h- 15h\r\nmardi 10h- 16h\r\njeudi 10h- 16h\r\nvendredi 10h- 15h\r\nsamedi 14h-18h\r\ndimanche 14h- 18h','35'),(34,'Mme Rimlinger Marie Elisabeth','57720','03 87 98 18 27','01 04 1956','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(35,'Melle Venturini Beatrice','13013','0614881882','27071968','celibataire','garde malade','tous les jours','30'),(36,'Mme Rubio','34080','0603883183','31/05/1971','marie','1 an service a la personne:menage,repassage\r\n13 ans caissiere station essence\r\n2 ans vendeuse,demonstratrice','mardi:8h-11h,14h-16h\r\nmercredi:8h-16h','10'),(37,'Mme Sentagne','91330','0664709191','26/04/1974','marie','vendeuse\r\nchef de rang \r\nassistante commerciale','lundi de 9h à 16h\r\nmardi de 9h à 16h\r\njeudi de 9h à 16h\r\nvendredi de 9h à 16h','28'),(38,'Melle Sennou Sandra','31400','0626980783','17/06/1978','autre','j\'ai travaillée 1 an dans une maison de retraite \"Les Amis de l\'Albergue\" 31470 St Foy De Perolières pour la distributions des petits dejeuner et l\'entretien des locaux et des chambres\r\n1 an dans la vente en tant que caissière \r\n7 ans en tant qu\'assistante maternelle agrée','Lundi, Mardi, Jeudi, Vendredi de 9h a 15h','30'),(39,'Mme Valletti Beatrice','13005','0491026053','13021964','celibataire','ancienne cantiniere dans les ecoles de la ville de marseille je suis passionnee par le menage et l\'aide a la personne','lundi mardi jeudi vendredi','20'),(40,'Melle Balligand','31400','0674126367','26/08/1967','celibataire','Employée dans une clinique au poste de manipulateur en électroradiologie médicale en cdi depuis février 2006. ','Disponible les lundis apres-midi, mercredis matin, les week-end.','6'),(41,'Mme LEDOUX Estelle','31330','0675897326','05/06/1975','marie','Mme LEDOUX Estelle A Merville, le 26 Septembre 2008\r\n133 Impasse de Cazevielle\r\n31330 MERVILLE\r\ntél : 09.51.49.23.18\r\n 06.75.89.73.26\r\nEmail : ledouxestelle@yahoo.fr\r\n ledouxestelle@voilà.fr \r\n\r\n\r\n\r\n\r\n\r\nMadame , Monsieur,\r\n\r\n\r\n\r\n\r\nMa situation peut se résumer simplement. Mon mari, ingénieur pour une filiale d’Air Bus, a été muté de la maison mère à Paris à Toulouse. J’ai du démissionner de mon poste d’Educatrice Spécialisée dans un ESAT. Aujourd’hui, deux ans après notre installation dans la région, je suis sans emploi. \r\n\r\nMalgré mes nombreuses recherches, il n’y a pas de poste d’éducatrice spécialisée dans la région Toulousaine. \r\nSeul le secteur de la petite enfance propose des postes d’Educatrice de Jeunes Enfants (EJE), d’auxiliaire de puéricultrice ou de Directrice de crèche.\r\nPour cela, j’ai besoin de faire une année supplémentaire de formation pour obtenir le diplôme d’Educatrice de jeunes enfants.\r\n\r\nTrès motivée, je cherche un contrat à durer déterminer afin de pouvoir reprendre une année de formation tout en étant rémunérer(contrat CIF dû au CDD ou Assédics).\r\n\r\nJe n’ai jamais travaillé dans le secteur de l’aide à domicile (ménage ou garde enfant), mais ma personnalité, ma motivation ajoutée à ma formation et mon expérience professionnelle me permettent d’avoir une très bonne capacité d’apprentissage et d’adaptation dans de très nombreuses situations.\r\n\r\nJe vous remercie par avance de bien vouloir prendre en considération ma demande.\r\n\r\nRestant à votre entière disposition, recevez, Madame, Monsieur, l’expression de mon respect.\r\n\r\n\r\n\r\nMme LEDOUX Estelle\r\n\r\n','Du lundi au samedi midi','35'),(42,'Mme Attab','13010','0491257136','26/06/1975','autre','agent de sevice dans divers clinique\r\nfemme de chambre dans un hotel\r\ncommis de cuisine\r\nplonge','lundi matin et aprés midi\r\nmardi matin et aprés midi \r\njeudi matin et aprés midi\r\nvendredi matin et aprés midi','20'),(43,'Melle Pallez','57000','0354621915','20/04/1988','celibataire','j\'ai déja effectuer des tâches ménagère chez des clients et amis . Cela date il y a environ 4 a 5 mois . ','lundi mardi mercredi jeudi toute la journéé ou sinon matin ou aprem','28'),(44,'Mme DELUC Marie Lucie','82500','0563315738','07 09 1963','marie','Travail auprés de personnes agées,\r\nASH','lundi\r\nmardi\r\nmercredi\r\njeudi\r\n2 samedi dans le mois','35'),(45,'Mme DELUC Marie Lucie','82500','0563315738','07 09 1963','marie','Travail auprés de personnes agées,\r\nASH','lundi\r\nmardi\r\nmercredi\r\njeudi\r\n2 samedi dans le mois','35'),(46,'Melle Guilloux Natahlie','29280','0298457834','13/05/1967','celibataire','hopitaux et residence agent hospitalier polyvalente\r\nemt aide a domicile \r\nmenage enc entre de vacances\r\nquelques heures chez des particuliers menage et repassage','lundi apres midi, mardi matin mercredi toute la jpurneen jeudi idem vendredi matin et apres midi samedi matin','4'),(47,'Melle Juskowiak Marjorie','57490','0613927055','140781','autre','bonjour j\'ai travailler 7 sep ans dans un mc donald\'s j\'ai travailler pendant ma scolarite dans des hotels restaurants car j\'ai un bep ca p cuisine je suis a la recherche d\'un travail qui me permettent aussi de profiter de mes enfanst mon permis b est en cours mais je peux repasser le linger chez moi a la maison et pour le menage j\'ai un moeyn de locotmotion si cela n\'est pas a plus de 5 km de chez moi','lundi,mardi,jeudi,vendredi ','10'),(48,'Mme Colas Noura','34080','0686696301','30/07/1970','marie','femme de ménage à Juvignac(remplacement) chez une personne handicapée:ménage-aide d\'une personne à mobilité réduite-préparation p-déj et midi.\r\nagent de nettoyage dans des résidences à Montpellier\r\nagent de nettoyage port de plaisance de Carnon(location de bateaux)\r\nDéplacement en transport en commun réseau TAM(Montpellier et proche de montpellier)','du lundi au samedi 8h à 18h exceptionnellement le dimanche','35'),(49,'Mme Zika','31100','0677744330','01/05/1975','autre','J\'ai gardé une petite fille au domicile des parents;je m\'occupais aussi du menage de la maison,du repassage et de faire a manger.\r\nJ\'ai aussi travaille au sein d\'une ecole maternelle pour nettoyer les classes apres les cours.\r\nPuis pendant 2mois je m\'occupais de nettoyer les chambres d\'etudiant.','LUNDI journee;mardi journee;mercredi matin;jeudi journee;vendredi journee','35'),(50,'Mme Nobilet Florence','35000','0687739440','31/07/64','marie','je travaille depuis 25 années dans la restauration collective et l\'habitude du nettoyage et également du relationel avec le client','jeudi apres midi lundi apres midi','4'),(51,'Melle Boudra Leila','13300','0661005260','13/04/1987','celibataire','','Disponible 3 semaines par mois.','15'),(52,'Mme Torres Antoinette','13015','0618370626','02/07/1984','autre','aucune expériences professionnelles,jeune maman de 2 enfants,besoin de travaillé,je suis véhiculée\r\n','lundi,mardi,jeudi,vendredi matin','8'),(53,'Melle Trabis Caroline','34 000','0622264161','04/12/1987','celibataire','Depuis août 2008, assistante juridique dans un cabinet d\'avocat.\r\nStage à l\'acceuil de l\'hôtel Ibis durant un mois.\r\nCliente mystère depuis 2005 chez DMS','Les samedi et dimanche','10'),(54,'Mme Danve','13008','0680647873','24/11/1959','autre','accutellement en poste chez des particuliers tout les matins repassage menage et cuisine','mardi apres midi 14h a 18h\r\njeudi apres mid 14h 18h\r\nvendredi apres midi 14h 18h','12'),(55,'Melle OUNI Prescillia',' 13011','0621786366','12/02/1988','autre','2 mois association aide a domicile(la joie de vivre)','tous les jours','6'),(56,'Mme ','13011','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(57,'Melle OUNI Prescillia',' 13011','0621786366','12/02/1988','autre','2 mois association aide a domicile(la joie de vivre)','tous les jours','6'),(58,'Melle OUNI Prescillia',' 13011','0621786366','12/02/1988','autre','2 mois association aide a domicile(la joie de vivre)','tous les jours','6'),(59,'Melle Ouni Prescillia','13011','0491440771','12/02/1988','celibataire','','tous les jours sauf dimanche','07'),(60,'Melle DELROISE MARION','31200','0626126644','17/03/1984','celibataire','Aucune mais je suis trés motivée','toute la semaine',''),(61,'Mme SPRUNCK','57600','0623773773','26031965','autre','AIDE A LA PERSONNE ','JEUDI DE 16 H A 18 H','2'),(62,'Mme Custau Katia','31340','0609552063','14041974','marie','15/07/2008 au 29/08/2008\r\naide ménagère à AMFPAD de toulouse\r\n28/05/2008 au 7/07/2008\r\naide ménagère à DOMALIANCE de toulouse\r\n2008 (mois) \r\naide ménàgère à AVIE à villemur sur tarn\r\n','diponible du lundi au vendredi de 8h30/9h à 12H et de 13H30/14H à 18H\r\njour non travailler le samedi','20'),(63,'Mme Savane Aminata','31100','0672036910','15/12/2008','marie','199-2003 gouvernante,rome italie\r\n \r\n2004-2005 agent de service, maison de retraite\r\n \r\n2006-2007 aide a domice\r\n2007-2008 ouvrière de fabrication','du lundi au samedi matin','35'),(64,'Melle Winterstein Stephanie','31770','0667112465','28 05 1976','autre','1994:aide cuisiniere et restauration/1995:agent d entretien /1996:1999 agent d entretien,lingerie,restauration','lundi,mardi,jeudi,vendredi de 8h30/16h00.mercredi 8h30/12h00 ','20'),(65,'Melle Winterstein Stephanie','31770','0667112465','28 05 1976','autre','1994:aide cuisiniere et restauration/1995:agent d entretien /1996:1999 agent d entretien,lingerie,restauration','lundi,mardi,jeudi,vendredi de 8h30/16h00.mercredi 8h30/12h00 ','20'),(66,'Mme Dumortier Aline','59200','0612842945','30/08/1965','celibataire','ouvriere de 09/1982 a 05/1983 \r\ncouturiere de 01/1985 a 01/1990\r\ncouturiere de 01/1992 a 01/1993\r\nagent de service de 09/1994 a 06/1996\r\naide maternelle de 09/2000 a 06/2001\r\naide menagere de 02/2005 a 04/2008\r\nactuellement aide menagere pour particulier\r\n','tout les apres midi a partir de 14h je suis libre \r\nLUNDI\r\nMARDI \r\nMERCREDI\r\nJEUDI\r\nVENDREDI','20'),(67,'Mme VICARIO Martine','31200','0684623615','18.10.1962','autre','J4ai toujours travaillé dans le commerce je souhaite changer de secteur','tous les jours sauf le samedi et le dimanche','35'),(68,'Mme Chanu','31320','0561736446','04101961','celibataire','Si mon profil est plutôt axé sur la bureautique et la formation, j\'ai travaillé plus jeune, dans un hôtel restaurant pendant 6 mois, en tant que femme de ménage, puis en tant qu\'ASH dans un hôpital au service gériatrie. J\'ai également accompagné ma grand-mère des années durant(ménage, lessive, repas, courses), services également aux particuliers, que j\'aidais bénévolement.','Lundi avant 17h\r\nMardi avant 17h\r\nMercredi avant 16h\r\nJeudi avant 16h\r\nvendredi samedi dimanche, toute la journée','20'),(69,'Mr KABASELE Lumu','75009','0631586029','05 Mai 1985','celibataire','Octobre 2006 à Juin 2008: \r\nEMPLOYER POLYVALENT - Homme toutes Mains chez M. et Mme Cedric de Romilly ','Tous les jours ','39'),(70,'Mme Ammou Leila','34080','0627698622','20/06/1989','celibataire','07/2008-09/2008 : Job d\'été petit casino\r\n\r\n02/2008-03/2008 : Service d\'aide a la personne (repassage, ménage, preparation des repas)\r\n\r\n07/2007-08/2007 : Aide preparatrice en pharmacie','Lundi matin et après-midi\r\nMardi matin et après-midi\r\nMercredi matin et après-midi\r\nJeudi matin\r\nVendredi après-midi','10'),(71,'Mme Messelem','92130','0622869561','02/08/1967','autre','15 d expérience employée en ce moment a issy les moulineaux','lundi mercredi et vendredi','10'),(72,'Melle SENANT Julie','29200','0664748428','01/02/1987','celibataire','Ménage et repassage personnel\r\nGarde de ma petite soeur et de cousins cousines .','Lundi 9h - 18h\r\nMardi 13h - 23h\r\nMercredi 8h - 21h\r\nJeudi 8h - 23h\r\nVendredi 8h - 12h','30'),(73,'Mme Cosnier Catherine','35000','0682883389','18/04/1959','marie','Ménage, repassage chez des particuliers.\r\nPlusieurs années d\'assistante maternelle agrée','lundi matin - mardi - mercredi matin - jeudi matin - vendredi matin \r\nPossibilité d\'évolution','15'),(74,'Melle Douvrain Marion','31400','0683156194','12/10/1988','celibataire','juillet 2006=> Emploi saisonnier. Remplacement secrétariat (service assainissement). Au Grand Toulouse (31).\r\n\r\n15 Août-14 Septembre 2007=> Emploi saisonnier. Service Accueil, hôtesse de caisse. Au Musée des Augustins Toulouse (31).','Je suis disponible tous les jours de la semaine, matin et aprés-midi, à compter du 6 Octobre 2008.','30'),(75,'Melle DELAMORINIERE','83140','0669590019','01071981','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(76,'Melle DELAMORINIERE','83140','0669590019','01071981','autre','Je n\'ai pas d\'expérience professionelle dans ce domaine, mais je suis motivée, dynamique et discrète. Je suis également véhiculée.','Lundi et mercredi après-midi de préférence, sinon mardi et jeudi après-midi.','8'),(77,'Mme Monteiro Dias Magalie','31520','0689918487','17031986','marie','Remplacement d\'agents du CCAS de la Mairie de Castanet Tolosan durant 3 mois. \r\n3 ans chez des particuliers ainsi que 2 ans au Tremplin de Castanet tolosan.','Lundi après-midi de 14h à 17h\r\nmardi mercredi jeudi de 9h a 12h et de 14h à 17h\r\nvendredi matin de 9h à 13h\r\n','30'),(78,'Melle MARTIN Anais','83000','0659917797','16/08/1990','celibataire','','lundi,mercredi, jeudi matin, vendredi, samedi et dimanche','15'),(79,'Mme DI MARCO BRIGITTE','13005','0662206515','04 03 59','celibataire','déjà travaillé dans le social et souhaite réorienter professionnellement mon parcours au service des personnes agées.','week end et semaine à partir de 18 heures.','20'),(80,'Mme Ogée Catherine ','95870','0173654392','28/11/1961','autre','1 mois chez maison repas service maisons lafitte','toute la semaine sauf wk','35'),(81,'Melle Guedes Magali','31570','0635294978','27/09/1988','celibataire','Aide ménagère chez Particulier pendant 1 an à Balma','Mardi Jeudi dès 18h. Samedi journée','10'),(82,'Mme Cohen Cendrine','31180','06.45.63.98.87','19/05/1964','celibataire','Expérience de serveuse dans un bar ( 2 ans), contact avec la clientéle.',' Le lundi, mardi, mercredi matin, jeudi, vendredi et samedi','35'),(83,'Mme Ferreira Olga','09100','0581062719','19/09/1967','marie','','disponible tous les jours','35'),(84,'Mme Ferreira Olga','09100','0581062719','19/09/1967','marie','','disponible tous les jours','35'),(85,'Mme Ferreira Olga','09100','0581062719','19/09/1967','marie','','disponible tous les jours','35'),(86,'Mme Ferreira Olga','09100','0581062719','19/09/1967','marie','couturière industrielle, femme au foyer pendant 10 ans du à a naissance de mes enfants, fileteuse dans une entreprise textile','toute la semaine','35'),(87,'Mme Ferreira Olga','09100','0581062719','19/09/1967','marie','couturière industrielle, femme au foyer pendant 10 ans du à a naissance de mes enfants, fileteuse dans une entreprise textile','toute la semaine','35'),(88,'Melle Darrigade Penelope','31500','0603295520','08/01/1977','marie','Même si je n\'ai pas d\'expérience dans le domaine d\'aide aux personnes agées et handicapées, je saurai me montrer une collaboratrice motivée et sérieuse, respectueuse des consignes et du client. De nature maniaque et très à l\'écoute des gens, je pense parfaitement convenir pour ce type de poste','- lundi mardi jeudi vendredi\r\n9h à 16h\r\n- mercredi 9h à 11 h\r\n- samedi 8h à 12 h','35'),(89,'Mme Barbier Julie','41210','0254836714','26/03/1976','marie','','Le matin du lundi au vendredi.','15'),(90,'Melle Arfaoui Amel','13014','0661019723','15/12/1984','celibataire','Actuellement étudiante, j\'ai été agent de service d\'entretien pendant trois ans dans une clinique cardio-vasculaire. J\'ai fais des heures de ménages à domiciles chez des particuliers en alternace avec mes études.','Les week-end le vendredi matin. les autres moments de la semaine sont à négocier.','15'),(91,'Mme MAILLET GAELLE','44400','0686752093','04/11/1985','celibataire','AGENT DE SERVIE HOSPITALIER \r\nAIDE A LA PERSONNE\r\nGENDARME ADJOINT\r\nSERVEUSE ','lundi matin et apres midi\r\nmardi matin et apres midi\r\nmercredi matin et apres midi\r\njeudi matin et apres midi\r\nvendredi matin et apres midi ','35'),(92,'Mme Qicjugjfei','vwretVghcZ','JZeFVWjezeHIBPi','cCcjEUypmhyha','celibataire','rTBFNd <a href=\"http://wqguwfnahebz.com/\">wqguwfnahebz</a>, [url=http://yxbzkewuudhg.com/]yxbzkewuudhg[/url], [link=http://sljexznytzgu.com/]sljexznytzgu[/link], http://muyywozaysrm.com/','rTBFNd <a href=\"http://wqguwfnahebz.com/\">wqguwfnahebz</a>, [url=http://yxbzkewuudhg.com/]yxbzkewuudhg[/url], [link=http://sljexznytzgu.com/]sljexznytzgu[/link], http://muyywozaysrm.com/','pp'),(93,'Mme Igouzoul','31200','0562728397','29 11 1972','marie','vendeuse en magasin chaussure, surveillante ecole primaire ,je souhaiterais pouvoir etre au service des personnes en les aidant a faire le menage du quotidien je tiens a preciser que j\'ai besoin de travailler je suis une personne tres ordonnee , organiser et je pense avoir l\'experience du menage a ma maison etant donner que j\'ai trois enfants et que la vie au quotidien doit etre organiser je ne possede pas le permis je souhaiterais qu\'on me trouve du trvail dans mon quartier en vous remerciant','lundi matin 9h11h \r\nmardi 9h 12h 13h 16h\r\njeudi 9h12h 13h 16h\r\nvendredi9h12h 13h 16h pour obtenir 20h par semaine car c\'est ce qui me convient financierement','20'),(94,'Melle BRUNI ORNELLA','59750','0623311390','28031986','autre','1an en tant que femme de menage dans des cabinets medicaux.\r\n1 mois en tant qu\'aide menagere, et une formation d\'assistante de vie. ','lundi la journee, mardi la journee, mercredi la journee, jeudi apres-midi,vendredi matin et samedi matin. ','35'),(95,'Mme Marty Patricia','31470','0643955368','15021957','autre','travail chez particulier, ménage,repassage.\r\ntravail en milieu scolaire,colléges et lycées,nettoyage et mise en place pour le midi et le soir de la cantine,ménages classes,internat,préparation des repas,plonge.','mardi matin et aprés midi\r\nmercredi matin et aprés midi \r\nvendredi matin et aprés midi\r\nsamedi matin et aprés midi \r\ndisponible aussi le dimanche','25'),(96,'Mme Huruguen Josiane','35760','0676367746','03/01/1952','autre','J\'ai eu l\'occasion de travailler dans différents domaines.J\'ai effectué des travaux de nettoyage dans des bureaux classique.J\'ai effectué l\'entretien courant d\'un cabinet médical.J\'ai effectué le ménage courant ainsi que le repassage au domicile des particuliers ','Lundi matin,Mercredi matin,Vendredi matin ','10'),(97,'Mme Gareau Nadine','44110','0240075260','12041962','autre','assistante maternelle,nettoyage des locaux et 1 an aupres des personnes agees dans une maison de cure long sejour','lundi,mardi,mercredi,jeudi et vendredi','30'),(98,'Melle Bossé Charlene','44000','0625871859','21/10/89','celibataire','restauration\r\nouvriere\r\nbaby sitting','lundi matin \r\nsoir apres 18h \r\ndepend emploi du temps','10'),(99,'Mme BOUYAGAYZEN LATIFA','35650','0676200390','01/06/1977','marie','FEMME DE MENAGE DE 12/2007 A 06/2008\r\n 04/2007 A 06/2008','lundi,mardi,jeudi,vendredi,samedi,dimanche','30'),(100,'Melle PRUVOST SANDRINE','57180','0619473400','170772','autre','MENAGE CHEZ PARTICULIER','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(101,'Mme Mba Essono Constantine','13005','0617570470','23/081983','autre','ai travaille pendant 3ans dans une association et dans des hôtel a Marseille et actuellement je suis en formation d\'auxiliaire de vie social a imf je fini en novembre','lundi ,mardi jeudi vendredi et un samedi sur 2','35'),(102,'Melle Aoulad El Haj Kaoutar','13013','0623340583','03-02-1987','celibataire','Eté 2008 : stage ouvrier dans le bâtiment de durée de 5 semaines.\r\n2007 ,2008donner des cours de soutien scolaire maths tous niveau \r\n','le mardi ,le mercredi le jeudi et le week-end','20'),(103,'Mme Marhraoui Latifa','44100','02 40 36 56 55 ','08 09 73 ','celibataire','oui','lundi mardi jeudi venredi','6'),(104,'Mme Triboult','44300','0662008332','22 03 1951','celibataire','auxilliare de vie tres bonne ref cherche personne agees ','journees nuit we nombre heure inporte ',''),(105,'Melle Thierry Helene','44240','0240292154','27/05/71','autre','assistante maternelle depuis 10 ans \r\na la recherche de 2 enfant 0/3 ans \r\net 1 enfant 3/10 ans sur le secteur de suce sur erdre me contactr au \r\n0240292154','du lundi au vendredi 8 heure 18 heure peu evoluer dans les horaires','35'),(106,'Melle Pillitieri Olivia','13014','0626152024','29011982','autre','bonjour j ais un c.a.p employer technique de collectivité ','je suis disponible les après-midi et des journées entière suivent le planning de mon marie car il ne travaille que 15 jour dans le mois et que jais 3 enfants merci de mieux laisser mas chance ','20'),(107,'Mme MLETZKO','57865','0387611013','16/09/1976','marie','- Employée de maison chez plusieurs particuliers (chèques emploi services).ménage repassage femme de compagnie.\r\n- Expérience dans le milieu de l\'handicape en institutions.','Lundi,mardi, jeudi,vendredi (matin et après-midi)','35'),(108,'Mme DROUET','13510','0660029101','14/07/1988','celibataire','nombreuses experiences en baby sitting (à domicil) et en vente.\r\nrécement experience d assistante d\'agence d\'interim.','lundi apres midi\r\nmercredi apres midi \r\nvendredi apres midi','10'),(109,'Mr DIOP Omar','44300','0637966381','21/02/1979','celibataire','Étudiant en Droit à l\'Université de Nantes. Je suis débutant mais dispose d\'un savoir que vous saurez apprécier en me proposant un service test.','Tous les jours disponible à partir de 17h 30minutes','2à'),(110,'Mme Crokaert','31200','0874495524','14101971','marie','je n\'ai pas d\'expérience à proprement dit si ce n\'est l\'entretien de mon intérieur mais avec 4 enfants il faut savoir gérer.\r\nje cherche un emploi comme employé de maison car cela est compatible avec la sortie de l\'école des enfants','lundi mardi jeudi de 10 à 15 heures','12'),(111,'Mme AIT MIMOUNE FARIHA','13014','06 36 25 33 35','17/03/1975','marie','2 ans d\'experience chez un particulier','lun: 9h30/15h30\r\nmar: 9h30/15h30\r\njeu: 9h30/15h30\r\nven: 9h30/15h30\r\nsam: 14h/18h\r\ndim: 14h/18h','35'),(112,'Mme MASSON Sylvain','31500','0666044376','23/11/1960','marie','- sarl mirouze toulouse pendant 9ans (société de nettoyage) \r\n\r\n- Ménage chez particulier pendant 10 ans chez une femme\r\n\r\n- ménage chez particulier personne agé 8ans','lundi, mercredi, jeudi vendredi, samedi \r\n\r\net a la fin du moi d\'octobre disponible tous les jours de la semaines','35'),(113,'Melle SAVINO Jessica','13009','0626393244','27121985','celibataire','Entretien chez personnes âgées','lundi mardi jeudi vendredi de 9h a 12h\r\net mercredi la journée et toutes les vacances','25'),(114,'Melle KERMARREC Nolwenn','35630','0637215642','29/12/1982','autre','','Lundi soir : à partir de 16h45\r\nMardi, Mercredi, Jeudi Soir à partir de 17h45\r\nUn vendredi sur deux de 8h30 à 18h\r\nLe Week-end','6'),(115,'Mme Barbier Katia','35200','02.56.51.04.21','08.05.1982','marie','2 mois cher abilis en interime\r\n','disponible du lundi au vendredi de 8h45 a 18h30 ','30'),(116,'Mme BERROCAL Christine','34000','0674882243','20 août 1969','autre','- employée de maison auprès d\'un particulier (ménage, repassage, garde d\'enfants)\r\n- secrétaire administrative au sein d\'un établissement universitaire de Montpellier\r\n- nombreuses missions d\'intérim en qualité d\'agent de bureau ou secrétaire','du lundi au vendredi matin et mardi après-midi','15'),(117,'Mme Ledun','22710','0296927780','26/07/59','marie','nettoyage de bureaux et de communs de vitres gestion des produits d\'entretiens(en entreprise)aspiration et lavage des sols dépoussiérage repassage rangement du linge (particuliers)','mardi et jeudi matin','5'),(118,'Mme MOSSOT Marie-Pierre','91000','0160791624','11/01/1976','autre','Actuellement aide menagere au domicile de particuliers depuis un an, sur Evry et Soisy-sur-seine, en menage, repassage et petits travaux de couture. References sur demande.','Disponible les lundis apres-midis, a partir de 14h.','6'),(119,'Mme Laaridi','31830','0622436633','04/12/1975','marie','j\'ais travailler chez plusieurs particulier en région parisiene, en normandie,ménage,repassage,course,papier administratifs , tenir compagnie aux personne agé et préparation de repas. ','lundi, mardi,jeudi,vendredi:matin \r\nlundi,vendredi jusqua 16 H 30\r\nmardi,jeudi jusqua 15H30\r\n','20'),(120,'Mme Duleme','93400','0660776099','27 mars 1960','celibataire',';','Exemple : Lundi matin, Mardi après-midi, etc...','8'),(121,'Mme Luis Sophie','31200','0624711686','05/05/1987','celibataire','Octobre 2005-octobre 2008:\r\n-3ans vente en boulangerie\r\nAoût 2005: \r\n-Direction d\'un petit groupe de femme de chambre dans une résidence de location.\r\nJuillet 2005: \r\n-Femme de chambre dans une résidence de location.\r\nCourant 2004-2005 \r\n-Femme de ménage chez des particuliers.\r\nJuillet 2004: \r\n-Femme de ménage et lingère dans un grand hôtel:\"les jardins de ste maxime\" où j\'ai exercé des horaires de nuit.\r\n\r\n','TOUS LES JOURS SAUF SAMEDI ET DIMANCHE','39'),(122,'Melle El Fakir Najma','34070','0627578531','23/10/1991','celibataire','j\'ai dèja travaillé pour des personnes agées dans ce domaine la.','lundi aprés-midi à partir de 16h, mercredi aprés- midi,samedi et dimanche toute la journée.','8'),(123,'Melle LE PLENIER Paméla','35590','06.75.38.86.38','1982','autre','je recherche des heures de ménage et de repassage sur Rennes ou L\'Hermitage chez un particulier ou une entreprise','le lundi','3'),(124,'Mme Patigny Stéphanie','31470','0688483614','12/12/1974','marie','Agent d\'entretien\r\nAgent hôtelier dans une maison de retraite\r\nAide à domicile chez un particulier pendant trois ans','lundi matin, mardi,jeudi, vendredi','25'),(125,'Mme Hinault','22200','0296135103','02/07/1973','marie','J\'ai travaillée 1 ans pour domicile action de st brieux.Comme femme de ménage, sur le secteur de Guingamp\r\nde mars 2007 à juillet 2008.','LUNDI, mardi,jeudi, vendredi ','24'),(126,'Mme MARIE','13012','0613917446','08121976','marie','chargee de clientele de 2000 a aujourd\'hui STE AVENIR TELECOM\r\nmais je voudrais changer complètement de profession','lundi, mardi, jeudi, vendredi\r\nde préférence de matin','25'),(127,'Melle Aoulad El Haj Kaoutar','13013','0623340583','03/02/1987','celibataire','aide a domicile chez un particulier.\r\nstage ouvrier dans le batiment \r\ndonner des coures de math au étudiant','mardi, le jeudi e, mercredi matin\r\nle week end et les vaccances scolaires.','25'),(128,'Mme Madame Chibane Saliha','13013','0629736966','13/01/1961','marie','mére au foyer ayant 3 enfants j\'ai déja travailler chez les personnes agées comme femme de ménage je serai heureuse que vous acceptiez de me rencontrer,dans cette,je vous prie de cecevoir,mademoiselle,l\'expression de mes salutations distinguées.',' je suis disponible tout les jours de la semaine de 8h a 20h ','35'),(129,'Mme Baldini Brigitte','13005','0486120169','11/07/1980','marie','femme de ménage et repassage travail chez des particulier',' lundi-mercredi-vendredi','4'),(130,'Melle Gonzales, Maria Clara','35000','0620568685','06/06/1983','celibataire','Faire le ménage d\' une moyen entreprise au Pérou, après qu\' elle a fini ses travaux. Comme Balayer, Nettoyer les vritines, Passer le serviette.\r\nJe fait le ménage dans ma maison.\r\n','Mercredi Matin, Vendredi Matin, Soire, Samedi Matin','04'),(131,'Mme Ortal Ghislaine','31400','06 81 22 54 54 ','28 09 1954','autre','employee grande distribution','tous les jours','20'),(132,'Mr Miquel Antoine','31200','0603627514','05/08/1983','autre','','lundi aprés midi; mardi matin; mercredi; ','6'),(133,'Mr Miquel Antoine','31200','0603627514','05/08/1983','autre','','lundi aprés midi; mardi matin; mercredi; ','6'),(134,'Melle Giardi','34820','0670128785','24011980','autre','','du lundi au vendredi toute la journee','30'),(135,'Melle TARABUSI CHRISTELLE','31300','0561319177','04/10/80','autre','2006-2008 Agent de Service Hospitalier Capio Clinique des Cèdres Cornebarrieu\r\n\r\n2006-2004 Agent de Service Hospitalier Les Jardins d’Oly Auzeville-Tolosane\r\n\r\n2004 (6 mois) Agent de Service Hospitalier Polyclinique de Parc Toulouse\r\n\r\n2002 (3 mois) Agent de propreté Fontana Propreté Roques sur Garonne\r\n','TOUS LES JOURS','20'),(136,'Mme Burlot Marianne','44310','0240029868','24.10.1976','marie','3 ans aide familiale (de 1995à 1998)\r\n18 mois ASH en maison de retraite\r\nDepuis 02.2008 aide ménagère à domicile pour particuliers(4 heures/hebdo) ','Lundi après midi de 13h45 à 16h00\r\nMardi matin de 9h30 à 11h30.\r\nJeudi après midi de 13h45 à 16h00.','4'),(137,'Melle Lamirault','44000','0620283796','31/01/1987','celibataire','','Toute la semaine sauf la journée du samedi','25'),(138,'Mme Musetti Sabrina','13010','0626324305','13121980','celibataire','j ai travail en tente aide a domicile pendant 1 ans 1/2 et un 1 ans en tent agent de service','lundi mardi jeudi vendredi','20'),(139,'Melle Mussa Marianne ','13013','04 91 44 50 24','16.04.1966','celibataire','je n\'est fais que du menage ma vie durant comme femme de menage,aide a domicile etjai aussi travailler en 2003 dans une association qui s\'apelle la csf','je suis disponible de suite et je souheterais travailler toute la semaine sauf le mercredi.','24'),(140,'Mme Bennet Nathalie','66000','0624095794','24/12/66','autre','ccas perpignan saison',' lundi mardi mercredi jeudi vendredi 8h a 12h','20'),(141,'Mr Bonneveux Alexis','31000','0698643582','03/09/1984','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(142,'Mme Mainard Monique','95000','01.30.30.14.20.','19.11.1958','celibataire','Je travaille dans le commerce en grande surface depuis 28 ans. Mon salaire ne me suffisant plus, je cherche un second travail de quelques heures par semaine. J\'aimerais travailler auprès des personnes âgées qui sont souvent délaissées, soit du ménage, soit de la compagnie, soit faire les courses, etc... \r\nJe suis ouverte à toutes propositions. \r\nJe ne pourrai travailler que les jeudis toute la journée. \r\nJe n\'ai pas de permis de conduire ni de voiture mais je prends les transports en commun sans problème. \r\nJe suis à votre disposition pour de plus amples renseignements. \r\nVeuillez agréer, Monsieur, Madame, mes salutations les plus respectueuses. \r\n ','Jeudi toute la journée, dimanche après midi ','8'),(143,'Mme Chopin Carine','59400','0670026507','26011976','marie','agent d entretien chez les particuliers.cabinet dentaire.usine la sucrerie.dernierement en ecole maternelle ','lundi mardi mercredi jeudi vendredi','35'),(144,'Mme Saint-requier Muriel','13690','0490909341','07/07/1963','marie','depuis octobre 2007 je travaille chez des particuliers et j\'ai aussi fait la saison d\'été 2008 dans des chambres d\'hotes\r\n\r\nNettoyer les sanitaires\r\nlaver les vitres, vider les poubelles,faire la poussière, entretien des sols\r\n\r\n','lundi et jeudi aprés midi,mardi et vendredi toute la journée','30'),(145,'Mme Takacs Séverine','59220','0667450066','15091972','marie','j ai travaillé 6 mois comme vendeuse en boulangerie.5ans conditionneuse en laboratoire pharmaceutique.10ans préparatrice de commandes dans une usine de papéterie .je suis a la recherche d un emploi avec pas beaucoup d heure car j ai des soucis avec mon fils de 5 et demi qui a des problèmes de langage donc trois fois par semaines il est suivi dans un cmp ( orthophoniste,had, et puis psychologue).','2 h les lundi,mardi jeudi et vendredi matin.puis les mardis ,vendredi apres midi 2heures aussi .','15'),(146,'Melle NUTTEN Justine','59118','0617751565','20/07/1990','celibataire','je suis a la recherche d\'un emploi, j\'ai déjà été femme de ménage cher un particulier.','lundi, mardi, mercredi, jeudi et vendredi','20'),(147,'Melle PEREIRA','83500','0618512169','17/05/1974','autre','MÉNAGE DANS UNE CRÈCHE PENDANT 18 MOIS\r\n\r\n10 ANS DE COIFFURE','DU LUNDI AU VENDREDI INCLUS DE 9H A 16H','30'),(148,'Mme Manlay Mawa','78280','0172825986','13:12/1978','marie','Septembre2008 Femme de ménage dans les bureaux d’une agence de prêt immobiliers\r\n- Agence composée de 4 bureaux\r\n- Nettoyage des meubles des bureaux\r\n- Passage de l’aspirateur sur la moquette\r\n- Nettoyage des parties communes (coin cuisine, toilette…)\r\n\r\nMai-Septembre2008 Garde d’enfants à domicile Paris\r\n- Clémence (14 mois)\r\n- Odile (2 ans)\r\n- Pierre-Olivier\r\n\r\nOctobre2004-Décembre2007 Assistante comptable dans une agence de mutuelle\r\n ivoirienne \r\n- Effectuer les remboursements des clients\r\n- Enregistrer les paiements des clients\r\n- Effectuer et enregistrer les opérations comptables\r\n\r\n','Lundi, mardi, jeudi, vendredi','35'),(149,'Mme Buémi Dorothée','59124','0617203152','22/04/1974','marie','- vendeuse en boulangerie patisserie\r\n- secrétaire\r\n- agent de fabrication\r\n- garnisseur cuir\r\n- servuse hôtesse de caisse','disponinle tous les jours',''),(150,'Melle Duplouy Amandine','59970','0679423630','14 aout 1984','celibataire','\r\nJanv/Juin 2004 : Garde d’ enfants (âgés de 4 à 7 ans), Ménage, Repassage chez des particuliers \r\nValenciennes\r\n','disponible de suite du lundi au samedi','35'),(151,'Melle Gaillarbois','93200','0629857324','14/03/1989','celibataire','Inès GAILLARBOIS\r\n19 ans, célibataire\r\n142 Rue Danielle Casanova\r\n93200 Saint-Denis\r\n : 06 29 85 73 24\r\ngaillaness@hotmail.fr\r\n\r\n\r\n A l’attention du responsable de magasin\r\n \r\n\r\n\r\n Octobre 2008,\r\n\r\n \r\nMadame, Monsieur,\r\n\r\n\r\nTitulaire d’un bac professionnel commerce, je suis à la recherche d’une entreprise susceptible de m’accueillir pour la réalisation du DUT Techniques de commercialisation que j’entreprends depuis fin septembre. \r\nJe souhaite en effet vivement le réaliser en alternance.\r\n\r\nAu cours de ma formation et de mon expérience professionnelle, j’ai pu développer mon esprit d’initiative, ma créativité et mon goût pour le travail en équipe. \r\n\r\nMa scolarité, mes stages ainsi que mes activités mettent en valeur mon intérêt pour l’action commerciale. \r\nMes compétences techniques et mon goût pour les contacts humains me permettront de répondre à vos exigences. \r\n\r\nDynamique et rigoureuse, je souhaite valoriser ma jeune expérience au sein de votre société. \r\nCette formation diplômante est pour moi d’un grand intérêt ; elle représente une ouverture et me donne l’opportunité d’y accéder depuis un baccalauréat professionnel.\r\n\r\nJe vous remercie de l’attention portée a ma demande et me tiens à votre disposition pour tout renseignement complémentaires ou un entretien.\r\nJe vous prie d\'agréer, Madame, Monsieur, mes salutations distinguées.\r\n\r\n\r\n\r\n\r\n\r\n Melle Gaillarbois Inès\r\n','Exemple : Lundi matin, Mardi après-midi, etc...',''),(152,'Mme Ilhardoy','31800','0561886671','01/11/1969','marie','secrétaire pendant 5 ans, je me suis reconvertie dans l\'aide à domicile. depuis juin 2008, je suis titulaire du certificat d\'employé familial polyvalent','lundi, mardi, jeudi et vendredi disponible le matin et après midi\r\npossibilité samedi','30'),(153,'Mme Saboyombo Jordane','35200','06 61 37 18 36','19 04 1985','celibataire','dans le néttoyaga','du lundi au samedi matin','25'),(154,'Mme JULIEN Sophie','31000','0630876664','30/01/1990','celibataire','Stage dans une école maternelle pendant 5 semaines, stages en centre spécialisé pour jeunes handicapés moteur pendant 12 semaine, stage en millieu médicalisé pendant 5 semaines et stage en maison de retraite pendant 4 semaines.','toute la semaines du lundi au vendredi.','20'),(155,'Mme Camara Makalé','44100','0637319076','14/07/1984','celibataire','adc proreté\r\nnettoyage chez les particulier\r\nnettoyage des bureau\r\nnettoyage des hotels','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(156,'Melle Sandra Fidalgo','94800','0621264187','22 05 1983','celibataire','','lundi apres midi mardi matin jeudi apres midi vendredi apres midi samedi matin','15'),(157,'Melle Rimbaud Joanna','13010','0634017650','20.07.1987','celibataire','Jai un bep css qui m\'a permit de bénéficier de 2h de cours de ménage par semaine sur 2 ans et j\'ai mon appartement à entretenir','Lundi et mardi après midi, jeudi-vendredi-samedi et dimanche la journée','20'),(158,'Melle Simsek Bedia','57525','0684495308','09/01/1983','celibataire','j\'ai traville 4 ans dans des restaurant entant que femme de menage et je peux vous dire que je suis tres competante car les restaurant c\'est tres gras et sale','tous le temps pas d\'heure precise','35'),(159,'Mme Budin','11430','0468490533','010959','marie','4ans chez des particuliers,4mois en entreprise','tout les jours','20'),(160,'Mme Benbekir Affaf','91300','0689662771','29/12/1986','marie','Aide à domicile pendant 7 mois','lundi, mardi,mercredi, jeudi, vendredi matin, samedi','35'),(161,'Mme Ludwiczak Beata','80120','0322298864','09.04.1968','marie','1997-2008: Employé à mi-temps à la Mairie de Vigny en qualité d’agent d’entretien ainsi que permanente téléphonique pour l’astreinte du service des eaux de la ville de Vigny.(Mairie de Vigny)\r\n Employé à mi-temps au service de bus scolaire et cantine.\r\n-1997-2008: Attaché au service de Mr le Maire de Vigny en qualité de femme d’entretien à mi-temps\r\n(Mr Y. de Kervergen )\r\n-1997-2008: Attaché au service de Mr de Mme Libault, Notaire en qualité de femme d’entretien à mi temps Mr et Mme Libault .\r\n','lundi, mardi, mercredi, jeudi , vendredi-après-midi .','20'),(162,'Mme Rebahi ','54140','06 59 58 05 78','15/02/92','celibataire','je fait le ménages chez des personnes pendant mon temps libre ','mardi aprés-midi\r\nsamdi aprés-midi \r\ndimanche toute la journée \r\nmercredi apré-midi ','20'),(163,'Melle Gaunet Vanessa','31270','0562200795','27/09/1982','celibataire','jai travailler pendant 6mois chez un particulier sous tutelle : cuisine aide au repas menage repassage changes','tous les jour de 10h a 16h sauf le mercredi','20'),(164,'Melle LEMENANT Laëtitia','13002','0674006205','18/07/1986','celibataire','- baby-sitting\r\n- animatrice en centre aéré (BAFA)\r\n- Intérim (inventaires)\r\n- caissière à Géant Casino\r\n- vendeuse chez H&M','tous les soirs à partir de 21h, les jeudis et dimanches.','7'),(165,'Mme MONTEIRO DIAS Magalie','31520','0689918487','17031986','marie','2 ans de ménages chez des particuliers par chèques emploi service\r\n3 mois entant que remplacante au CCAS à la mairie de Castanet Tolosan','mardi mercredi jeudi toute la journée \r\nvendredi matin','25'),(166,'Melle Deniaud Emeline','44320','0699109195','23061989','autre',' Depuis février : Travail dans une structure accueillant personnes handicapées et déficientes et maison de retraite à Frossay :\r\n- ménage\r\n- soins\r\n- repas... (rôle Aide soignante)\r\n\r\n Travaillé 3 mois dans un foyer de vie avec des personnes handicapées :\r\n- soins\r\n- ménage\r\n- animation (rôle aide soignante)\r\n\r\n Travail pendant 6 mois à Mindin à St Brévin \r\n(rôle aide soignante=\r\n\r\n Travail pendant 2 ans chez des particuliers \r\n- gardes enfants + ménage, repassage. ','lundi et mardi après midi\r\njeudi matin','10'),(167,'Melle KHERROUCHE HAVILA','57200','03.87.98.38.80','15.06.74','autre','10/08/08-24/08/08 : A.D.V.S DomAliance\r\n15/07/08-31/07/08 : A.D.V.S\r\ndomAliance\r\ntitulaire du titre d\'A.D.V.F LE 16/05/08 et de l\'AFPS','jours de la semaine aux heures de bureau','35'),(168,'Melle LE BRETONT','220000','0296012559','05051967','celibataire','MANUTENTIONNAIRE DANS UNE ENTREPRISE DE TEXTILE','LUNDI MATIN ET APRE MIDI LEMARDI LE MERCREDI LE JEUDI ET LE VENDREDI MATIN','35'),(169,'Mme BOUCHEMEL Samya','84100','0662121581','12051973','marie','j\'ai effectuer beaucoups de ménages et repassages chez des particuliers.','LUNDI,MARDI MATIN.JEUDI,VENDREDI APRES-midi.','15'),(170,'Mme Gabon Alexandra','91520','0614449629','180680','autre','employer de restauration qui consistais a netoyer tous le restaurant ainssi qu le lingue et de lentretien de chose presieuce','lundi au vendredi toute la journée de 08h00 a 16h00','30'),(171,'Mme Laguerre','31190','0561508921','01081964','marie','quatre mois en maison de retraite, un an au domicile des personnes , six mois st de nettoyage','disponible le matin ,lundi mardi, jeudi ,vendredi, ','25'),(172,'Melle Kourane Cathy','13010','0661409581','28/09/1977','autre','J\'ai travaillé en tant qu\'aide à domicile auprès de familles ainsi que de personnes agées,j\'ai donc une bonne expérience professionnelle dans ce milieu.Je suis capable d\'organiser mon travail en fonction des différentes teches à accomplir chez les particuliers.','Du lundi au vendredi.','28'),(173,'Melle Parmentier Cecile','13006','0645680397','25juillet 89','celibataire','benevole dans les maison de retraite menage dans les ecoles ect.....','toute la semaine','35'),(174,'Mme DORE Sylva','91380','0169345069','21/04/74','marie','Vendeuse en fruits et légumes (6ans)\r\nsur les marchés.\r\nDepuis 2005 femme de ménage chez des particuliers (6H par semaine)','Lundi matin et après-midi, Mardi après-midi, jeudi après-midi, vendredi matin et après-midi. ','3 '),(175,'Mme Garnier Elodie','29200','0623000047','13091987','autre','j\'ai travailler avec la mairie de brest en surveillance de cantine et de garderie,j\'ai travailler avec aber propreter et sur les ferries de la brithany','tous les jours','35'),(176,'Mme Trentin','31200','0662574653','10.07.1969','marie','1997-1998 Assistante modèliste chez Nelson.\r\n2000-2008 Assistante modèliste chez Bruno-Sainte-hilaire.\r\n\r\nps:Actuellement je suis toujours chez Bruno-Saint-Hilaire, Je suis à la rechercher de 2er travail.Merci beaucoup.','samedi et dimanche','12'),(177,'Mme Berna','56490','0297734006','02-08-1965','autre','2ans a sogenet a Bois d\'arcy ','lundi, mardi, jeudi ,vendrdi','10'),(178,'Melle Sabina Strmisková','44300','0645571294','30.7.1986','celibataire','L\'année dernière j\'ai gardé des enfants et fait le ménage dans une famille française, habitant près de Nantes.À ce moment –là je suis étudiante en Erasmus à Nantes, en fait je cherche un petit boulot.','Lundi: après – midi\r\nMercredi: soir\r\nJeudi: après-midi\r\nVendredi: matin, après-midi\r\nLe week-end: samedi matin et après - midi\r\n','4'),(179,'Melle Martin Laurie','92170','0687286248','08/07/1987','celibataire','2008 : Agent Bio nettoyage Hôpital Broca, Mission de 2 mois et demi\r\n\r\n2007 : Aide-comptable Comptabilité Fournisseur Descours & Cabaud, Mission de 2 mois\r\n \r\n2007 : Aide-comptable Economat Fournisseur Hôpital Broca, Mission de 2 mois\r\n\r\n2005 : Hôtesse d’Accueil World Trade Center, Guadeloupe, Mission saisonnière d’1 mois\r\n\r\n2004 : Hôtesse d’Accueil ACS, Mission saisonnière d’1 mois\r\n\r\n2003 : Hôtesse de Change Aéroport Pôle Caraïbes, Mission saisonnière de 2 mois\r\n','du lundi au dimanche','35'),(180,'Melle Briaux','29200','0676542216','07.11.1976','celibataire',' 1996 à 2000 femme de ménage dans un cabinet de pneumologie\r\n2001 à 2008 employé polyvalente dans petits commerce de proximité spar.','lundi de 8h..12h,14h..18h\r\nmardi 8h..12h,14h..18h\r\njeudi 8h..12h,14h..18h\r\nvendredi 8h..12h.','20'),(181,'Melle Jeulin','66420','0610257078','09091987','celibataire','BEP carrières sanitaires et sociale','Lundi matin; Mercredi matin et Vendredi matin','10'),(182,'Melle JOUGON Charlène','54230','0669244610','01/01/1989','celibataire','Je garde et effectue de petits travaux pour des personnes de mon entourage qui ont une mobilité réduite ou alors pour une famille nombreuse qui ne s\'en sort pas.','Le samedi en journée et le dimanche matin. ET le reste de la semaine selon mon emploie du temps qui est a la semaine.','20'),(183,'Mme Micarelli Emmanuelle','57700','0679881917','31121988','celibataire','J4AI TRAVAILLER PENDENT 1 ANS AU LUXEMBOUG AU PARLEMENT EUROPEEN PUI EN TANT QUE AGENT INDUSTRIEL AU MCDO A THIONVILLE PENDENT 1MOIS','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(184,'Mme Charif','30100','0466862083','17/10/72','marie','adjointe des services economiques','lundi, mardi, jeudi, vendredi toute la journee.','10'),(185,'Melle Jamaa Samira','31100','0629781617','04/07/1984','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(186,'Mme MOUSSINGA','45750','0699529064','22/11/1965','marie','2008 PROXIMITE SERVICES (ASSISTANTE A DOMILICLE)\r\n \r\n2007-2008 DOMICILE SERVICES (ASSISTANTE A DOMICILE)\r\n\r\n2006-2007 DOMESTIA\r\n(ASSISTANTE DE VIE)\r\n\r\n2004-2006 CHEZ MME POIREL (INTERVENANTE A DOMICILE)\r\n\r\n2003 CHEZ MME DISCORDE (AUXILIAIRE DE VIE)\r\n\r\n2001-2003 STE INFOGEST (OPERATRICE DE SAISIE)\r\n\r\n2000-2001 ACACIA SEPHORA (AUXILIAIRE DE VIE)\r\n\r\n\r\n\r\n\r\n\r\n','DU LUNDI AU VENDREDI','30'),(187,'Melle Kempf','54000','0699913119','10011987','celibataire','2007-2008 : Hôtesse d’accueil à l’agence Aha (Nancy)\r\n2007-2008 :Bibliothécaire à Sciences Po Nancy\r\njuin 2008 :Formation à la vente pour Apple Frost (Kronenbourg)\r\n2007-2008 :Création de Radio Nancy-Université, gestion des relations marketing et communication, des montages des émissions et recrutement.\r\nAvril 2007 :Stage de vente chez PFG (Pompes Funèbres Générales)\r\njuillet 2007 :Jeune fille au pair \r\njuillet-août 2006 :Jeune fille au pair\r\njuillet-août 2005 :Hôtesse de caisse chez CORA\r\n2004-2006 :Professeur de piano à domicile\r\n','lundi matin, mardi, matin et après-midi, mercredi à partir de 15h, vendredi après-midi, samedi matin.','12'),(188,'Mme Blancher Isabelle','35150','0299473300','09091968','marie','depuis l\'age de 19 ans j\'ai effectué différents emplois, mais surtout dans le commerce en boulangerie, pret-à-porter, assistante maternelle, je veux changer de carrière, et faire des ménages chez des particuliers et etre autonome je souhaite que mes acquis puissent vous etre utile je pourrais mettre a profit mes compétences telles que : rigoureuse, minutieuse, qualité de travail, etre a l\'écoute, mes qualités de contacts et d\'organisation.','je suis disponible vers le 11 novembre et je suis disponible du lundi au vendredi toute la journée ','35'),(189,'Mme Tlnivindc','ZSkTyIxONx','HfCGMhexFC','VfQjZbwYLjLfN','celibataire','WIdqCx <a href=\"http://poqtcoewfrqt.com/\">poqtcoewfrqt</a>, [url=http://umfziqwhfeyb.com/]umfziqwhfeyb[/url], [link=http://ciuqgaclyche.com/]ciuqgaclyche[/link], http://qoqrjnzqhycr.com/','WIdqCx <a href=\"http://poqtcoewfrqt.com/\">poqtcoewfrqt</a>, [url=http://umfziqwhfeyb.com/]umfziqwhfeyb[/url], [link=http://ciuqgaclyche.com/]ciuqgaclyche[/link], http://qoqrjnzqhycr.com/','UH'),(190,'Mme Mlanao','13003','0491509659','12/03/1983','celibataire','','mardi mati, mercredi matin, jeudi,vendredi apres-midi et toute le weekend','25'),(191,'Melle GARCIA Cannelle','13008','0687232505','04/08/1984','celibataire','Je suis animatrice depuis 6 ans. Et j\'ai travailler tous les étés depuis pour des centres de loisirs ou de vacances. L\'été derniers j\'ai aussi travailler dans une maison de retraite. Mes expériences montre ma capacité à m\'adapter à toutes les situations et les publiques. je suis quelqu\'un d\'enthousiaste, et appliqué. ','Lundi après midi\r\nMardi à partir de 16h \r\nMercredi à partir de 14h\r\nJeudi jusqu\'à 15h\r\nVendredi après midi','10'),(192,'Mme Nakachian Sylvie','13014','0683011864','11.08.1965','autre','agent de service a temps pleins a universite de provence\r\nserieuse dynamique\r\nsens des responsabilitees et d organisation\r\ndepuis 1993\r\n','tous les apres midi a partir de 13 h','10'),(193,'Melle Lauvin Corinne','34070','0677283211','20/11/1971','autre','j ai travaille pour le sivom il y a 4 ans j ai suivie une personne attente d alzheimer jusqu a son hospitalisation et fais du ménage et du repassage j ai arrête car j ai monte mon entreprise','lundi mardi jeudi vendredi matin et apres midi de 9 h a 12 h et de 14h a 16h30 ','20'),(194,'Melle Senette Christelle','55230','0329845335','19/04/1973','autre','28/04/05 -28/11/05:Employée polyvalente(NORMA JARNY)\r\n\r\nDe 04/1999 à 06/2005:Gérante de Débit de tabac\r\n Gestion stock,agencement,formation de jeunes stagiaires THIONVILLE\r\n\r\nAvant 1999:Emplois saisonniers Cour des comptes européennes en tant qu’huissier.\r\n Technicienne de vente textile et chaussures.\r\nFemme de charge à la cour des comptes européennes.\r\n\r\n','matin 7h00à11h00 \r\naprès midi 15h00à18h00\r\nsamedi toute la journée\r\nmon conjoint étant posté, je souhaiterais alterner matin et après midi.','20'),(195,'Mme Chekroud','59139','0669082398','01/01/1969','celibataire','plusieurs experience en aide à domicile,\r\nagent de service hospitalier, \r\nauxiliaire de vie et \r\nagent d\'entretien','tous les jours de 8h à 18h','25'),(196,'Mme Departout','22130','0698947587','17011961','marie','','lundi de 13h30 a 16 h\r\nmardi de 13h30 a 15 h 30\r\njeudi de 13h30 a 15h30\r\nvendredi de 13h30 à 15 h 30','15'),(197,'Melle Tremoulet Cecile','31470','0635385422','29/09/1989','celibataire','stage en maison de retraite\r\nstage en creche halte garderie\r\ntravail a la depeche du midi\r\n','libre du lundi au samedi de 13H à 19H','18'),(198,'Melle Sommer Sylvie','57150','0627523229','28/04/1978','autre','2 années en maison de retraite agent des services hospitalier ( menage, cuisine, soin de la personne toilette, aide a l habillage, manipulation de la personne, aide aux repas...)','lundi, mardi, jeudi, vendredi, dimanche (matin de 8h15 a 11h30)\r\n(apmidi de 13h30 a 16h) voir plus selon les postes de mon conjoint\r\nsamedi après midi egalement dimanche après midi egalement\r\nsamedi matin non car je travaille dejà chez une dame pour des heures de menage\r\net le mercredi toute la journée','30'),(199,'Melle Boulanger Nathalie','31830','0619993132','10/11/1979','autre','pas d experience dans ce milieu cependant je suis tres interessée par ce métier.','lundi,mardi,jeudi et vendredi de 9h30 à 17h30','30'),(200,'Melle Portier Elodie','91350','0674902363','21/08/1989','autre','Une année d\'expérience dans une structure de la petite enfance,ou j\'ai pu effectuer des taches ménagères,l\'hygiène est très importante dans ce milieu,je me suis occupper d\'enfants,et effectuer des taches administratives.','Lundi matin,mardi matin,mercredi matin,jeudi matin et vendredi matin.','20'),(201,'Melle L\'emeillat Elodie','29800','0673205556','05/06/1984','celibataire','','du mardi au vendredi inclus de 9h à 17h','30'),(202,'Melle Smaili Mounia','31000','0629641792','22/05/1988','celibataire','','samedi dimanche,tous les soirs à partir de 18h30 ','20'),(203,'Melle Musetti Sabrina','13010','0626324305','13121980','celibataire','j ai travail pendant 1 ans1/2en tent aide a domicile puis 1ans agent de service ','lundi mardi jeudi vendredi','20'),(204,'Mme TATARIAN Rachida','13008','0664334352','05-05-1982','marie','bonjour j\'ai travaillé pendant 4 ans chez un homme âgé, je lui donnais ses médicamens ,je faisais le ménage le repassage et les courses et même les repas,j\'étais dynamique et méthodique.','je suis disponible toute la semaine','30'),(205,'Melle Demaerteleire Lucie','31170','0659032544','04021989','autre','J\'ai travaillé auprès de personnes actives durant un mois ainsi que un peu plus d\'1 an mintenant auprès de personnes âgées. Je fais essenciellement les actes suivants: entretien courant du logement,course, préparation des repas, administratif simples...','Actuellement je cherche à remplacer mon travail. Donc, il faut savoir que j\'aurai un mois de préavis à effectuer avant d\'être disponible. Après celui-ci, je serai disponible le lundi, mardi, jeudi et vendredi de 8h à 16h et le mercredi de 8h à 12h, 14h30 à 18h.','25'),(206,'Melle Quondam Caroline ','31120','06.76.50.39.49','23/05/1986','celibataire','J\'ai travailé dans un residence d\'etudiants en tant que agent d\'entretien durant 4 mois à toulouse centre ville .et par la suite dans une maison d\'enfants en tant que femme de menage et aide lingere pour une periode de 3 mois ','Je suis disponible tous les matins de 8h à 12h voir 13h au plus tard car aprés j\'etudie a la fac et le soir j\'ai cours .De plus si par la suite vous me donner un rendez vous nous pourrions eventuellement rajouter des heures si cela vous convient.','20'),(207,'Mme Arnaud','44530','0240791570','20031979','marie','6 ans au sein de l\'entreprise ISS a Thouaré et plusieurs particuliers en cheques emploi service','tous les jours de la semaine meme le samedi matin. de préférence le matin mai aussi l\'aprés midi. ','20'),(208,'Mme Bojrine Saida','25200','0686511719','01011957','marie','tous sorte de mènage','tous le temp','8h'),(209,'Melle Becker Leslie','57500','0698381120','26/09/1988','celibataire','Je n\'est pas de diplôme pour ce jobs mais je fais beaucoup le ménage a ma grand mère le repassage je suis très autonome et toujours a l\'heure.J\'ai un travail mais je recherche un compléments pour payer mes factures','tous les jours jusque 10h30 et l\'après midi de 14h/14h30 a 17h30 et le soir après 20h','7'),(210,'Mme Ramos','31120','0561415793','04/11/1973','celibataire','coiffeuse pendant 7ans, puis vendeuse en boulangerie depuis 11 ans .','du lundi au vendredi de 8h a 18 h','35'),(211,'Mme Guiard Veronique','75015','0678882954','17/01/1975','autre','Depuis avril 2002 (actuellement en congé parental) CORTALCONSORS (Société de bourse du Groupe BNP PARIBAS)\r\nAgent administratif au Back Office (Service transfert de Titres)Vérification des courriers clients\r\nTransfert des comptes titres et PEA \r\nSuivi et classement des dossiers\r\n\r\nNovembre 1997 à Mars 2002\r\nAMERICAN EXPRESS BANK (Banque de la société American Express)\r\nComptable\r\nRèglement des fournisseurs (vérification des factures, émission des chèques, vérification des comptes de charges, passage des provisions, suivi du budget)\r\nSuivi des comptes de paie (règlement des taxes, avances sur salaires, suivie des comptes de paie)\r\nÉtablissement de la BAFI (préparation des états mensuels, 8000, trimestriels, 4000 et annuels)\r\n \r\nJuillet à Août 1997 : l’AGEFI (Journal économique et financier destiné aux professionnels)\r\nComptable en CDD\r\nGestion des comptes clients et fournisseurs (facturation, remise de chèques,rapprochement, suivi encaissement)\r\n\r\nJuin-Novembre 1996 :U.N.A.P.E.C. (Gestion des écoles privées sous contrat) Comptable stagiaire\r\nRemise de chèques,Saisie,\r\nFacturation clients\r\nGestion du personnel (tableaux, notes de frais…) Tableurs divers\r\n','Lundi, mardi, jeudi et vendredi de 10h à 15h','20'),(212,'Mme Takacs Séverine','59220','0667450066','15091972','marie','préparatrice de commandes , vendeuse en boulangerie ,conditionneuse.','lundi,mardi,jeudi,vendredi matin et mardi, mercredi,vendredi,samedi aprés midi.','20'),(213,'Mme Lezzi','83140','0619171204','13/02/1978','celibataire','entretien des locaux hospitalier,industriel et particulier','tous les jours a partir du 01/11/2008','30'),(214,'Mme Baldini Brigitte','13005','04/86/12/01/69','11/07/1980','marie','expérience de 2 ans dans les ménage et repassage déja travailler pour des particulier et entreprise et bureau fait plus ville aussi ','lundi aprés-midi/mardi-matin/mercred-matin/vendredi-matin et aprés-midi ','3/'),(215,'Melle Homawoo Délassi','75019','0685864386','23/07/1988','celibataire','aide a domicile/ménage/garde d\'enfants/cuisine/srveuse/vendeuse','lundi mardi mercredi jeudi vendredi','30'),(216,'Mme Bernier','59360','0327778124','16 08 1985','marie','','lundi ,mardi ,jeudi, vendredi toute la journée','35'),(217,'Mme ','35480','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(218,'Mme Danve Christiane','13008','0680647873','24/11/1959','autre','travaille a mi temps chez des particulier depuis 1997','lundi apres midi mardi apres midi jeudi apres midi vendredi apres midi','15'),(219,'Mme Sueur Stephanie','22300','06.74.18.97.77','22/08/1979','celibataire','FEMMES DE CHAMBRES \r\nGARDE D\'ENFANTS+TRAVAUX MENAGER','TOUS LES JOURS','35'),(220,'Melle RAKOTOZAFY Miora','13013','','07/12/1979','celibataire','-entretien de bateaux à CORSIL BATEAUX( CORSE)','mardi matin(9h-12H)\r\nmercredi matin(9H-12H)\r\njeudi matin(9h-12h)','9'),(221,'Melle RAKOTOZAFY Miora','13013','04 91 66 29 06','07/12/1979','celibataire','-entretien de bateaux à CORSIL BATEAUX( CORSE)','mardi matin(9h-12H)\r\nmercredi matin(9H-12H)\r\njeudi matin(9h-12h)','9'),(222,'Melle Néhémie Le Biannic','44115','0626968824','130787','celibataire','été 2005 \r\ngarde d\'enfant chez des particuliers\r\nété 2006\r\nTravail chez Net\' Ouest en tant qu\'agent de service\r\nnov.2007-juil. 2008\r\nTravail chez Quick en tant qu\'équipier caisse','Week-end','10'),(223,'Mme Dequatremard Patricia','31200','0660429792','18/07/1973','celibataire','Depuis février 2008, je travaille comme aide à domicile pour l\'association Inter Relais.','mardi, mercredi, jeudi et vendredi','25'),(224,'Mme Jdidi Charafa','35200','0609421099','03/08/1989','celibataire','','mercredi, jeudi, vendredi,samedi.','20'),(225,'Mme SCHOUMACHER','57360','0660177194','14091973','celibataire','Actuellement comptable à temps plein dans une maison de retraite, je propose mes services pour quelques heures par semaine afin d\'arrondir mes fins de mois.','mercredi après midi - samedi matin','7'),(226,'Mme IMBERT MAGALI','13011','0650235056','26/05/1975','celibataire','4 MOIS DANS UNE ECOLE MATERNELLE A GEMENOS ( 13420 )\r\n7 MOIS EN TANT QU\'AGENT D\'ENTRETIEN POUR LA MAIRIE DE MARSEILLE','Actuellement en formation, je suis libre les lundis, mercredis, jeudi et vendredi de 9H30 A 15H30.','15'),(227,'Mme GHAZLI Sarah','44400','0681173794','24/04/1983','marie','J\'ai déjà travaillé dans un Centre Professionnel Olympique à Vittel, dans les Vosges (88), où je m\'occupais des vestiaires, et de l\'entretien des cabines, et sanitaires.\r\n\r\nJ\'ai occupé également un poste comme Aide Educatrice dans une crèche à Nancy (54).\r\n\r\nEnfin, j\'ai travaillé dans une boulangerie, comme Agent Toutes Mains. J\'ai préparé les sandwichs, salades, et mise en barquette, ainsi que l\'entretien des locaux et la plonge.\r\n\r\nJe recherche activement un emploi comme Aide à Domicile, en Loire Atlantique, à Rezé (44400) et environs (Les Sorinières). \r\n\r\nMes moyens de locomotion sont le tramway, le bus, et le vélo. Mon permis B est en cours.\r\n\r\nJe souligne le fait que je travaille toujours dans une boulangerie, dans l\'attente de trouver un emploi comme Aide à Domicile, car c\'est un domaine qui me correspond parfaitement, et qui me motive.\r\n\r\nJe suis sérieuse et responsable.','Je suis disponible les lundis, mardis, mercredis, jeudis, et vendredis de 7h30 à 16h.','26'),(228,'Melle DIOUF KHADIDIATOU','31000','0610776227','26/11/1984','celibataire','agent de propreté pendant 2ans(2006 0 2008), aide aux personnes âgées(2005); vendeuse de prét à porter(été 2005)','lundi matin, mardi apres midi mercredi apres midi, jeudi matin , vendredi matin , samedi matin','15'),(229,'Melle Zouine Bahia','34000','0616365596','16/03/1990','celibataire','tres efficace en tous ce qui est menage minitieuse et appliquée satisfaction garantie','samedi dimanche jeudi apres midi mercredi apres midi ','8'),(230,'Melle YOUSSOUF HASSAN ','44200','0612584572','31 10 90','celibataire','','LES VACANCES SCOLAIRES du 24 octobre au 2 novembre 2008','20'),(231,'Mme JACQ Dominique','03100','0668533912','07/10/1957','celibataire','J\'ai effectué divers tâches similaires lors des postes suivants : garde malade, intervenant auprès des personnes âgées valides ou pas et personnes atteintes du VIH.j\'ai déjà eu à garder une maison en l\'abscence des propriétaires. De même, j\'ai rencontré Mme CLAUZEL Brigitte lors d\'une réunion à l\'ANPE de Montluçon. Merci de me faire savoir si des postes sont disponibles ou pour un éventuel rendez-vous. Mme JACQ D.','DU LUNDI AU SAMEDI\r\na toutes heures et peu importe le nombres d\'heures travaillées.J\'ai absolument besoin de travaillr. ',''),(232,'Mme ATLICI Fatma','45600','0689840638','25/12/1970','marie','Je possède une solide expérience dans l\'industrie (7 ans) mais je souhaite aujourd\'hui mettre à profit mon expérience personnelle en tant qu\'aide ménagère.','Lundi au vendredi 9h à 18h\r\nNombre d\'heures par semaine : indifférent.',''),(233,'Melle LAKHDAR HAMINA NAWAL','31200','0620366247','31/01/1981','celibataire',' travailer dans la mise en rayan 2007/2008','samedi, dimanche et lundi toute la journée, mercredi et vendredi apres midi','20'),(234,'Melle Hajjam Ghita','31000','06 75 27 38 86','16/03/1989','celibataire','j\'ai déja fais plusieurs ménages dans des familles et des hotels.\r\nje fais aussi beaucoup de baby sitting.\r\net j\'ai travaillé dans des centre commerciaux.','ludni : matin \r\nmardi,mercredi,jeudi: matin , aprés midi aprés 17h30 et soir\r\nvendredi: toute la journée et soir\r\nsamedi et dimanche: toute la journée\r\n','8'),(235,'Mme Traikia Hanina','34090','0614264451','25/08/1986','celibataire','équipière polyvalente de restauration, hotesse de caisse, femme de ménage, baby-sitter.','Tous les jours sauf le dimanche','25'),(236,'Mme Gritti','57050','0633670281','06041985','autre','-ménage chez des partuculiers\r\n-entretien d\'immeubles et bureaux pour une entreprise de nettoyage\r\n-aide ménagère pour une association','les matin du lundi au vendredi de 9h à 14h','17'),(237,'Melle RAVEL Sandrine','34070','0677663014','5/10/1980','celibataire','Actuellement:Création de ma micro entreprise de services\r\nConseillère, coach et distributrice en marketing relationnel\r\nEmployée au restaurant Le sweet time (MONTPELLIER)\r\n2007:Entretien de la cuisine du restaurant Le lérot (MONTPELLIER)\r\nSecond de cuisine au restaurant La barque bleue (LA GRANDE MOTTE)\r\nCommis de cuisine au snack Le campus fac richter (MONTPELLIER)\r\n2006:Manutentionnaire pour la société Ad Vinam Eternam (BAILLARGUES)\r\nPlongeuse au restaurant La barque bleue (LA GRANDE MOTTE) \r\n2005:Stage de graphiste à l\'agence de communication Creatom (LATTES)\r\nMise sous pli pour la préfecture de l\'hérault (PEROLS)\r\n2003:Distributrice de journaux, d\'imprimés et objets publicitaires pour la société Adrexo (MONTPELLIER) \r\n2000 à 2002:Contrat de qualification d\'opératrice P.A.O à l\'Imprimerie du Progrès (MONTPELLIER)\r\n1999:Stage de graphiste à l\'Imprimerie du progrès (MONTPELLIER)\r\nDémarcheuse en publicités pour la discothèque La nitro (LATTES)\r\nStage d\'observation à l\'Imprimerie Michel (MONTPELLIER)\r\n1998:Stage dans le studio de création Transcomp (MONTPELLIER)\r\n','je suis disponible du lundi au vendredi de 9h à 16h','20'),(238,'Melle PAVIOT','31300','0688850033','15/03/1984','celibataire','Néant dans ce domaine, mais je suis motivée.','Lundi matin, mercredi matin, jeudi matin, vendredi matin','10'),(239,'Melle Mampembe','35000','0635184167','18/08/1990','celibataire','EMPLOYER DE MENAGE DANS UN RESTAURANT : RENNES CENTRE LA CANTINAMIA','lundi,mardi, mercredi, jeudi, vendredi,après midi','5 '),(240,'Melle Cointrel Florence','59600','0631026076','16/10/1986','celibataire','agent de production a mca pendant 6 mois','lundi, mardi, mercredi,jeudi,vendredi','35'),(241,'Melle Astrid Le Bléavec','44340','0661818166','06/11/1987','celibataire','j\'ai effectué pendant un an du ménage dans une boite interim .\r\nDe plus je fais le ménage chez mes parents .\r\nJe suis organisée , souriante et motivée.','Lundi matin ( une fois sur deux)\r\nMardi matin\r\nMercredi matin','4'),(242,'Melle Fournier','44710','0240654051','31/07/1988','celibataire','-Ménage chez des particuliers.\r\n-Jeune fille au pair été 2007 à Munich.\r\n','Tous les jours de la semaine\r\n','35'),(243,'Melle Fournier','44710','0662484744','31/07/1988','celibataire','-Ménage chez des particuliers.\r\n-Jeune fille au pair été 2007 à Munich\r\n-Plusieurs stages en secrétariat.','Tous les jours de la semaines.','35'),(244,'Mme BRUNEAU Maryse','45600 ','0642136982','14/08/1953','celibataire','23 ans en tant que secrétaire vendeuse dans une agence de pompes funèbres. Je souhaite aujourd\'hui réussir ma réorientation professionnelle en mettant en oeuvre mes atouts en aidant les personnes à leur domicile. ','Toute la semaine selon les besoins des personnes. Temps plein ou 30h','35'),(245,'Mme VERDIER PATRICIA','31660','0613156574','02/10/73','celibataire','MENAGE CHEZ LES PARTICULIERS ET EN ENTREPRISE PLUS DE DEUX ANS.','TOUTE LA SEMAINE DE 10H A 22H SAUF MERCREDI ET WEEK END','2O'),(246,'Melle Sorin Aline','45140','0628544124','16111985','celibataire','Le cercles des âges en tant qu\'aide à domicile','Tous les jours de la semaine sauf le mercredi.','35'),(247,'Melle Brusq','31500','0677810408','03-05-1983','celibataire','','lundi mardi mercredi jeudi vendredi apres-midi','10'),(248,'Melle Hajjam Ghita','31000','06 75 27 38 86','16/03/1989','celibataire','menages dans des hotels et chez des famille.\r\nbaby sitting.\r\ncaissiére dans une superette','lundi: matin et soir \r\nmardi mercredi jeudi : matin , aprés midi aprés 17H30 et soir\r\nvendredi samedi et dimanche: toute la journée','8'),(249,'Mme Gauvreau','31200','0678965303','19/02/1961','autre','je suis employee a la poste','apres 20heures et le dimanche','10'),(250,'Melle MAHOUCHE Samia','34080','0634047338','14/04/1984','celibataire','entretien cabinet médical, entretien hotel et village de vacance, aide à domicile (ménage et courses)','lundi, mardi, mercredi, jeudi, vendredi, samedi et dimanche toute la journée, ','35'),(251,'Mr Gobard','35135','06 34 39 95 75','28 03 1983','celibataire','employer de restauration traditionnel','TOUS LES JOURS TOT LE MATIN','9'),(252,'Mme Palacio','34070','0631662525','10/02/1969','marie','coiffure, ménages, esthéticienne','tout le temps','30'),(253,'Melle Leclercq Severine','59300','0327265047','07 10 1974','autre','AGENT ADMINISTRATIF DE 2001 A 2002\r\nCENTRE HOSPITALIER DE VALENCIENNES \r\nHOTESSE DE PRESSING DE JUILLET 2008 A SEPTEMBRE 2008 \r\nFEMME AU FOYER \r\n','TOUS LES JOURS LIBRE DE SUITE','35'),(254,'Mme Saunier','57950','0674619078','07/07/1983','marie','En hotellerie,et centre commercial en qualifé de receptionniste et egalement de femme de ménage( ménage des suite, repassage ect) thailande, bangkok','du lundi au vendredi de 06h00 a 19h00','25'),(255,'Melle HAMON Gwénaëlle','29200','0630507442','19/12/1980','celibataire','ÉDUCATION SPÉCIALISÉE et ANIMATION - Institut pour le Travail Educatif et Social à Brest Kergaradec \r\n- Délégation de l’Association des Paralysés de France à Brest (2001-2003)\r\n- Institut West of England School à Exeter en Angleterre \r\n = Travail auprès de personnes vivant à domicile ou en hébergements collectifs autour de projets personnels et professionnels.\r\n','semaine et week-end','35'),(256,'Mme Baldini Brigitte','13005','06.67.98.19.22 ou 04','11/07/1980','marie','expérience de 2 ans dans les ménage et repassage travailler chez plusieur employeur et aussi en entreprise motivée et travailleuse','lundi journée-mardi aprés-midi-mercredi aprés-midi-jeudi journée -vendredi aprés-midi','20'),(257,'Mme Chaib-dra Sihem','34000','0615722286','04111984','marie','6 mois chez les particuliers comme femme de ménage et aide des personnes âgées. \r\n2 mois d\'expériences comme agent d\'entretien dans des bureaux universitaires','du lundi au vendredi matin et après midi','30'),(258,'Melle Noui Nadira','59264','0631132498','14021981','celibataire','j ai deja travaille avec major service\r\n','DU LUNDI AU DIMANCHE','35'),(259,'Mme Poisson','35480','0632213342','21/04/1973','autre','Decoupe en menuiserie chez CM CREATION\r\nMesure des couleurs sur pares-chocs en industrie autommobile chez PLASTIC OMNIUM\r\nDifferent postes chez PSA\r\nServeuse Vendeuse dans Boulangerie Patisserie Salon de the\r\nentretien immeuble\r\nVendeuse dans les Arts de la table\r\nFille au pair a Londres ','indifferente','35'),(260,'Melle Tanoh','92290','0615903543','02/02/1981','celibataire','FEMME DE CHAMBRE A HILTON ET SOFITEL HOTEL A LYON EN EXTRA','LUNDI:8H-14H\r\nMARDI:8H-12h\r\nMERCREDI:8H-18H\r\nJEUDI:8h-15H\r\nVENDREDI ET SAMEDI:8H-12H','30'),(261,'Melle Tanoh','92290','0615903543','02/02/1981','celibataire','FEMME DE CHAMBRE A HILTON ET SOFITEL HOTEL A LYON EN EXTRA','LUNDI:8H-14H\r\nMARDI:8H-12h\r\nMERCREDI:8H-18H\r\nJEUDI:8h-15H\r\nVENDREDI ET SAMEDI:8H-12H','30'),(262,'Melle Tanoh SABRINA','92290','0615903543','02/02/1981','celibataire','FEMME DE CHAMBRE A HILTON ET SOFITEL HOTEL EN EXTRA','LUNDI:8H-14H\r\nMARDI:8H-12h\r\nMERCREDI:8H-18H\r\nJEUDI:8h-15H\r\nVENDREDI ET SAMEDI:8H-12H','30'),(263,'Mme Gadi Hafida','31400','0562172452','01/01/1962','celibataire','ménage','tous les jours','10'),(264,'Mme Madec Veronique','29200','0688379986','05081969','autre','remplacements d\'été comme aide à domicile ','tous les jours','15'),(265,'Mme GANS','83150','0494071557','01031952','celibataire','2007/08 : menage- repassage etc ..\r\n2006 - Femme de ménage 25h/semaine\r\nentretien de bureaux - \r\n1980/1989 GOUVERNANTE ST REMY DE PROVENCE- ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(266,'Mme Galenc','34000','06.16.29.83.79','01/09/1980','marie','Agent de nettoyage, dans les bureax et particuliers, repassage, baby siting,Etc......;','Lundi matin,près midi\r\nMardi près midi\r\nMercredi du matin au soir\r\njeudi du matin au soir\r\nvandredi près midi ','30'),(267,'Melle Rouffiac Stéphanie','83000','0671814993','19/01/1990','celibataire','J\'ai travailler dans un hopital, une maison de retraite, un foyer logement, en tant qu\'agent de service hospitalier.','lundi, mardi, mercredi, jeudi, vendredi','35'),(268,'Melle Azaouzi Najia','35200','0687795656','01/09/1986','celibataire','experience ménage et garde d\'enfants dans plusieurs familles rennaises.','lundi,mardi,mercredi,jeudi,vendredi','20'),(269,'Melle ','1 bis plac','0645213531','15 mai 1988','celibataire','j ai les qualites','Exemple : Lundi matin, Mardi après-midi, etc...','6h'),(270,'Mme Rouxel Laetitia','35640','0299478512','02/03/1981','autre','2 ans dans le nettoyage en hypermarché et bureaux obtention du cap de vente action marchande et esperience en agroalimentaire','tout les jours sauf le mercredi de 9h a 18h\r\n','30'),(271,'Mme Rouxel Laetitia','35640','0299478512','02/03/1981','autre','2 ans dans le nettoyage en hypermarché et bureaux obtention du cap de vente action marchande et esperience en agroalimentaire','tout les jours sauf le mercredi de 9h a 18h\r\n','30'),(272,'Melle Pradeaud Sarah','44300','0614145196','05/09/1988','celibataire','expérience au quotidien en nettoyant ma propre maison ...','samedi toute la journée , dimanche toute la journée , et la semaine disponible à partir de 19h','10'),(273,'Mr DUMAIL-DEMOULIN Laurent','31100','06.87.45.32.97','06 novembre 1979','celibataire','2006- 2007 : Animateur pour adultes handicapés- glob tours- Toulouse (31)\r\n2006 : Animateur pour enfants polyhandicapés- Diagonales- Toulouse (31)\r\n2006 : Animateur en milieu sensible- Voir et Comprendre- Toulouse (31)\r\n2001- 2002 : Manutentionnaire- Conforama- Colmar (68)\r\n1996 : Apprenti cuisinier-Père Ouvrard- Bordeaux (33)\r\nApprenti cuisinier- Le Printemp ‘s- Bordeaux (33\r\n','Lund,mardi,jeudi,vendredi jusqu\'à midi et les aprés midis le mercredi toute la journée ainsi que toutes les vacances',''),(274,'Melle Duflot Marie-Pierre','31500','0624066208','16/02/1979','celibataire','Fleuriste, commerciale, assitante de direction, artisanant d\'art, jardinage, ménage.','Tous les jours du lundi au vendredi.','20'),(275,'Mme Julan','92290','0616521317 ','0912 1957','celibataire','15ans d\'experiences dans ce domaine','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(276,'Mme RIVOT','35200','06 83 12 89 62','26709/1952','celibataire','RIVOT Nicole\r\n\r\n1,Square Louis Harel de la Noè\r\n35000 RENNES\r\n\r\nMobile : 06 83 12 89 62\r\nE-mail: harmoniedesiles@hotmail.fr\r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\n\r\ndepuis 2001 Agent service technique à l\'UFR SPM Université RENNES 1\r\n\r\n1995 -2000 Serveuse Responsable de bar \r\n\r\n1993 Aide en salle Hotel Roc de Massabielle LOURDES\r\n\r\n1991-1992 Mise en Rayon Super H Fort de FRANCE Martiniquz\r\n\r\n1990 Agent hospitalier \r\n\r\n Aide cuisinière Fort de FRANCE Martinique\r\n\r\n1988-1990 Aide en salle Hotel Bakoua Fort de France Martinique\r\n\r\n\r\nFORMATIONS\r\n\r\n\r\n2005 Gestes et postures\r\n\r\n2006 Hygiène des locaux\r\n\r\n2006 Risques professionnels : risques chimiques , biologiques, éléctriques\r\n\r\n2007 Sauveteur Secouriste du Travail\r\n\r\n\r\nDIPLOMES\r\n\r\nCertificat d\'Etudes Primaires\r\n\r\n\r\nLOISIRS et passions\r\n\r\nDanse , Musique ,Natation,Cuisine\r\n\r\n\r\n','Lundi Mardi mercredi jeudi de 15 heures à 19 heures ','12'),(277,'Mme BENLARBI','31400','0665112603','11/08/1982','marie','agent de propreté sud ouest nettoyage.\r\nménage chez les particulier avec la société APIC','Tout les jours','26'),(278,'Mme Moussaoui Lynda','91130','0634913376','09/04/1980','marie','J AI EU MON DIPLOME D INGENIEUR EN INFORMATIQUE EN ALGERIE EN 2007','Exemple : Lundi matin, Mardi après-midi, etc...',''),(279,'Mme Tanguy Nathalie','29800','0298251262','27/09/1969','marie','Plusieurs expériences professionneles : chez des particuliers et à l\'ADM','Je travaille déjà 23h50 par semaine et recherche un complément d\'heures de préférence sur Landiviisau et alentours.\r\nJe suis disponible de 8h15 à 9h45 et à partir de 15h30 tous les jours de semaine sauf le week end','12'),(280,'Melle ALLOUACHE','94100','0689313243','10 0674','celibataire','','toute la semaine sauf wek and','20'),(281,'Mme Taubmann Sandrine','59278','0681695969','30 06 1971','autre','a domicile en maison de retraite maternité hopital','tous les jours la nuit aussi week end et jours fériées','40'),(282,'Melle Guillon Vanessa','31400','0683569545','07/02/1986','celibataire','-saison de 6 mois en hotellerie a lourdes (2004) employé polyvalente (femme de chambre service lingerie...) -eployée polyvalente en restauration collctive durant 1an et demi (2005-2007) préparation des entrées et desserts mise en place du self encaissement et nettoyage. -assistante de caisse en grande distribution depuis septembre 2007 (carrefour purpan).','mardi a partir de 19h30 mercredi a partir de 18h30 jeudi toute la journée ','7'),(283,'Mme Hatem Nadia','59510','0320824515','19 07 1964','marie','auxiliaire de vie : l\'ADAR à Hem, Residence de La Marque à Hem\r\nAgent d\'entretien: Mairie de Hem,ATSEM à Hem, Sté Claining a LOOS, ROLLERS SHO à Roubaix','lundi , mardi , jeudi , vendredi \r\nweek end occasionellement ','25'),(284,'Melle Zayra Sabrina','83160','0612350198','040874','celibataire','vendeuse en boulangerie,agent entretient en milieu hospitalier,aide menagere','tous les jours meme le dimanche','35'),(285,'Mme ','29800','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(286,'Mme Liguistin Marie-paule','29800','0298209041','091163','marie','experiences de plusieurs années che z des particuliers','lundi mardi jeudi matin et apres-midi jusqu a16h30','12'),(287,'Melle CHAMP','34000','0666677524','08/11/1986','celibataire','cap coiffure, 2002à 2005: serveuse en bar restaurant 2007:vendeuse en boulangerie 2008:menage chez un particulier','lundi, mardi,jeudi et vendredi matin uniquement,week-end à voir','20'),(288,'Mme BATCHY','94','0143893856','','celibataire','2 ans chez un particulier, femme de chambre 3 ans. intérime dans le ménage ','de 10h à 18h','25'),(289,'Mme Bertrand Marisol','31700','0632307412','18/01/1972','celibataire','Je vous fais part de ma candidature de femme de menage.Je pense avoir le profil recherche pour ce poste.En effect ayant travaille plus d\'un en temps que femme de chambre.J\'ai acquis diverses compétences.Je suis de nature souriante,autonome, ponctuellee et organisee ','JE SUIS DISPONIBLE ','30'),(290,'Melle Hamzaoui Amel','92230','0627403693','26/11/1979','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(291,'Melle Dugué Alice','34980','0635260442','29/10/1989','celibataire','J\'effectue régulièrement des ménages chez des particuliers depuis 2ans et ce toutes les semaines. J\'ai l\'habitude de faire le repassage et le ménage complet de la maison (sols, poussières, vitres...). J\'ai un attrait particulier pour le repassage, je suis jeune, dynamique et motivée','Lundi matin de 8h à 12h et l\'après-midi à partir de 15h30, le mardi de 8h à 10h, le mercredi toute la journée et le jeudi à partir de 14h. ','6'),(292,'Melle Evanno','34690','0667693199','27/11/1985','celibataire','hôtel du golfe cap d\'agde 17 mois entretien des chambres, \r\nVillages D\'Or Agde 2ans service au restaurant, entretien restaurant , \r\naide à domicile ADMR 2 semaines , entretien du logement ','du lundi au vendredi','35'),(293,'Mme ','44300','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(294,'Mme Hervé Sandrine','44200','06.05.30.99.70','31/05/1974','autre','Je n\'ai certes pas de diplômes dans le secteur sanitaire et social mais je suis maman au foyer depuis 3 ans et je suis absolument capable de m\'occuper de l\'entretien d\'une maison.\r\nJe suis discrète et sociable.je suis très méticuleuse et très organisée.Je souhaite mettre mes compétences à votre service.','Du lundi au samedi matin inclus.\r\nAmplitudes horaires : 9h-17h30','30'),(295,'Mme DEROUBAIX Sophie','35410','0608366528','24/08/1970','celibataire','J\'effectue actuellement un emploi de secrétaire ainsi que 3 h de ménage/repassage par semaine et souhaite compléter mon salaire.','Je suis disponible le vendredi de 16 h 30 à 19 h 30.','3'),(296,'Mme BENSEKLAL Fatima','34400','06.34.56.37.82','17/02/1963','autre','Secteur Service à la personne :\r\n\r\n Réalisation des travaux d’entretien courant des domiciles : ménage, repassage,…\r\n Préparation et aide à la prise des repas, et des médicaments,\r\n Aide à la toilette et l’habillage,\r\n Accompagnement aux sanitaires, en sorties et promenades, \r\n Aide aux démarches administratives.\r\n\r\nSecteur Agent de service/collectivité.\r\n\r\n Entretien courant des chambres, des sanitaires, de couloirs, de bureaux et réfectoires,\r\n Entretien des espaces spécialisés : salles d’accouchement, blocs opératoires et matériel médical,\r\n Aide au toilette/habillage auprès des personnes dépendantes, Service des repas,\r\n Réalisation de tâches de lingerie : Récupération du linge sale, changement des draps du lit et mise en route des machines à laver,\r\n','du lundi au vendredi','35'),(297,'Mme Arnoux Jocelyne','54120','baccarat','26/10/1957','celibataire','Depuis mars 2008 SAMSIC -Entreprise de nettoyage -NANCY(54)\r\n Agent d\'entretien remplacements réguliers\r\n\r\nDepuis le 1er décembre 2007 P.M.S – Entreprise de nettoyage – MAGNONCOURT (70)\r\n Agent d’entretien\r\n\r\nDepuis le 18 novembre 2006 H. RENIER - Entreprise de nettoyage - METZ (57)\r\n Agent d’entretien\r\n\r\n1er août / 29 septembre 2006 ISS ABILIS – Agence Sud Lorraine - MAXEVILLE (54)\r\n Agent d’entretien\r\n\r\n24 mars / 10 mai 2005 ASSOCIATION « ESPOIR » - THAON-LES-VOSGES (88)\r\n Agent d’entretien\r\n\r\n3 nov. 2003 / 6 février 2004 SARL SANI - GELACOURT (54120)\r\n Agent de service\r\n . Nettoyage des locaux et entretien des carreaux\r\n . Utilisation de la monobrosse\r\n\r\nMars 2001 / Novembre 2002 SARL PROFNET – EPINAL (88000)\r\n Agent d’entretien\r\n\r\n995 / Septembre 1996 HOPITAL LOCAL – RAMBERVILLERS (88700)\r\n Agent d’entretien\r\n . Entretien des chambres et distribution du linge\r\n . Service de repas en chambre\r\n','Lundi matin ,Lundi aprés midi a partir de 3H ,Mardi identique\r\nMercredi matin\r\njeudi et vendredi identique à lundi mardi','20'),(298,'Mme Arnoux Jocelyne','54120','baccarat','26/10/1957','celibataire','Depuis mars 2008 SAMSIC -Entreprise de nettoyage -NANCY(54)\r\n Agent d\'entretien remplacements réguliers\r\n\r\nDepuis le 1er décembre 2007 P.M.S – Entreprise de nettoyage – MAGNONCOURT (70)\r\n Agent d’entretien\r\n\r\nDepuis le 18 novembre 2006 H. RENIER - Entreprise de nettoyage - METZ (57)\r\n Agent d’entretien\r\n\r\n1er août / 29 septembre 2006 ISS ABILIS – Agence Sud Lorraine - MAXEVILLE (54)\r\n Agent d’entretien\r\n\r\n24 mars / 10 mai 2005 ASSOCIATION « ESPOIR » - THAON-LES-VOSGES (88)\r\n Agent d’entretien\r\n\r\n3 nov. 2003 / 6 février 2004 SARL SANI - GELACOURT (54120)\r\n Agent de service\r\n . Nettoyage des locaux et entretien des carreaux\r\n . Utilisation de la monobrosse\r\n\r\nMars 2001 / Novembre 2002 SARL PROFNET – EPINAL (88000)\r\n Agent d’entretien\r\n\r\n995 / Septembre 1996 HOPITAL LOCAL – RAMBERVILLERS (88700)\r\n Agent d’entretien\r\n . Entretien des chambres et distribution du linge\r\n . Service de repas en chambre\r\n','Lundi matin ,Lundi aprés midi a partir de 3H ,Mardi identique\r\nMercredi matin\r\njeudi et vendredi identique à lundi mardi','20'),(299,'Mme Jamin','31000','06 12 5139 68','10 juillet 1973','celibataire','2004 /2007 manager en centre d\'appels\r\n2000 /2004 téléactrice, chargée de clientèle\r\n1998 /1999 hôtesse d\'accueil\r\n1996/ femme de ménage FCPE Toulouse\r\n\r\n','Du Lundi au Vendredi inclus\r\n\r\n','35'),(300,'Mme Ruwswqgeg','vvAXOupfE','gvtSHhyxcQRV','GSoGgTaYPPaasnEED','celibataire','uXZd86 <a href=\"http://xsdphgmvxcrm.com/\">xsdphgmvxcrm</a>, [url=http://zsbwopsbrqew.com/]zsbwopsbrqew[/url], [link=http://xyfjpnjswudv.com/]xyfjpnjswudv[/link], http://sghysfwcvhqz.com/','uXZd86 <a href=\"http://xsdphgmvxcrm.com/\">xsdphgmvxcrm</a>, [url=http://zsbwopsbrqew.com/]zsbwopsbrqew[/url], [link=http://xyfjpnjswudv.com/]xyfjpnjswudv[/link], http://sghysfwcvhqz.com/','Sb'),(301,'Melle GAILLET','45800','0238836370','05/02/1981','celibataire','Employée de maison pour Bébélang\'Age (Ormes) en 2001\r\nConseillère clientèle à distance Phone House, Fleury Les Aubrais 2002-2007\r\nSecrétaire d\'accueil , Maison de Retraite de la Reine Blanche, Olivet Juin à début Novembre 2008','Toute la journée.','35'),(302,'Melle Manga Opportune','31290','0631359905','12 novembre 1984','autre','Depuis septembre 08:Aide a Domicile Association Oxygène\r\n Entretien de la maison d\'un particulier\r\n Aide de repassage\r\nMars à septembre 06:Aide à Domicile les 4 Ages\r\n Entretien de la maison\r\n L\'aide aux repas\r\n L\'aide à l\'hygiène\r\n L\'accompagnement des promenades,pour les courses...\r\n\r\nAutres:\r\nDecemdre 07 Aide de cuisine\"Paniolade\"\r\nSeptembre 06 Cuisinière \"le Yankee Grill','lundi matin,mardi matin,marcerdi matin,jeudi toute la journée,vendredi matin','20'),(303,'Melle BHATTI Kénate','57910','0628532088','01-06-87','celibataire','agent d\'entretien, femme de ménage, ','les matins du lundi au jeudi','15'),(304,'Melle Goyat','29800','0645678114','30/09/1988','celibataire','J\'ai de l\'éxpérience en vente mais je suis motivée, sérieuse et dynamique','Je suis disponible tous les jours de la semaine et le samedi aussi','35'),(305,'Mme Adolphe Christine','54540','0383755993 ou 063743','200401964','marie','jai deja travailler a l adapah a st die dans les vosges en remplacement en tant que femme de menage et compagnie ','tous les jours sauf le mercredi toute la journee','30'),(306,'Mme Vogt Veronique','54540','0611332556','200464','marie','remplacement en tant que femme de menage a l adapah st die des vosges','tout les jours','35'),(307,'Mme BRUNI','34480','0663561124','19/07/1975','marie','Je n\'ai pas d\'experience dans le domaine du menage proprement dit.\r\nJe suis methodique, ordonnée, meticuleuse, et je devance les attentes des clients','lundi: toute la journée\r\nmardi: toute la journée\r\njeudi: toute la journée\r\nvendredi: toute la journée','3'),(308,'Mme Dougarem','57700','0689955462','04101983','marie','','tous les jours de 14h à 22h','6'),(309,'Mme MONTEIRO DIAS Magalie','31520','0689918487','170386','marie','3 ans par chèques emplois services chez des particuliers\r\n3 mois avec la Mairie de Castanet Tolosan au Foyer logement ','mardi mercredi jeudi matin à partir de 9h jusqu\'a 17h\r\nlundi aprés midi de 14h à 17h','30'),(310,'Mme Mrah Alexandra','31100','0634677142','05/05/1978','celibataire','j ai une expérience de 6 mois en tant que aide a domicile chez les particuliers personnes âgées ou personne a mobilité réduite j ai connaissance des produits de nettoyage,des taches ménagères,des taches courantes ainsi qu\'en cuisine.','je suis disponible immédiatement du lundi au vendredi de 8h a 18h je ne suis pas véhiculé mais je suis trés bien desservie par les transports en commun ','35'),(311,'Melle BOISSU','34070','0678010274','25011981','celibataire','1 ANS COMME AGENT D\'ENTRETIEN DANS UNE CLINIQUE 4 MOIS COMME FEMME DE MENAGE POUR UNE ENTREPRISE','DISPONIBLE DU LUNDI 7H DU MATIN AU VENDREDI 18H','30'),(312,'Melle POPOTE Gaëlle','31500','0625333854','03/08/1983','celibataire','Je n\'ai pas d\'expérience particulière dans cette branche. Par contre, je suis motivée, sérieuse et disponible.','Je suis disponible pour travailler tous les soirs à partir de 18 heures et le week-end','15'),(313,'Melle CHABANE MURIELLE','77420','0668800390','08/10/1975','celibataire','Ø2002 Employée restauration Disneyland Paris\r\n Ø2001 Agent de propreté Propotel\r\n Ø2001 ELS-Caissère Auchan \r\n Ø1998 Laveuse Sani-cannon hygiène\r\n Ø1997 Hôtesse de caisse Carrefour\r\n Ø1997 Employée restauration Disneyland Paris\r\n Ø1996/1997 Employée restauration Autogrill \r\n Ø1996 Employée restauration Pomme de pain \r\n Ø1995 Agent contractuel La poste \r\n Ø1995 Distributrice de prospectus SDP \r\n Ø1994 Employée restauration Disneyland Paris \r\n\r\n','Du lundi au samedi de 8h00 à 20h00','35'),(314,'Melle Belova','44','0630380775','27/12/1987','celibataire','j\'ai deja travaillé comme femme de menage,et je sais bien faire ce metier.J\'ai travaillé comme ça pendant 6 mois','Lundi:16.00-...\r\nMardi:16.00-...\r\nMercredi:16.00-...\r\nJeudi:18.00-...\r\nVendredi:13.00-...\r\nSamedi,dimanche Libre toute la journée ','30'),(315,'Melle Léaucourt Charlène','44240','06 59 90 92 32','21 09 1900','celibataire','Ayant fait un bep sanitaire et social(obtenu en 2007), j\'ai fait des stages en maison de retraite durant lesquels j\'ai fait l\'entretien. J\'ai donc des connaissances acquises sur l\'hygiène et le travail bien fait','le week end et les vacances scolaires. Un soir dans la semaine, mais à voir en fonction de ce que vous avez besoin',''),(316,'Melle FABREGUES Camille','31300','06-75-75-07-54','08/08/1988','celibataire','-Factrice pour La Poste de La Cavalerie 12 230\r\nJuillet et Août 2008\r\n-Employée de restauration à l’Auberge La Cardabelle – 12 230 Sainte Eulalie de Cernon\r\nJuillet-Août 2006, 2007 et 2008\r\n-Employée de restauration en cafétéria au Relais Millau-Larzac – 12 230 L’Hospitalet du Larzac\r\nAoût 2004 et Juillet-Août 2005\r\n','mardi matin en semaine A\r\nmercredi matin en semaine B\r\nmercredi après-midi','6'),(317,'Melle Diague','31330','0561851780','12.09.1989','autre','je travaille actuellement 10 heres par semaine chez une personne agée auxiliaire de vie','je suis libre le lundi mardi jeudi matin de 8h à 12h. le reste de la semaine je suis libre le mercredi et vendredi de 8hà12h t 13hà17h ','28'),(318,'Melle MICHEL Hélène','31000','','03/08/1990','celibataire','En tant que femme de ménage, j\'ai travaillé dans une maison de vacances durant deux étés conssecutifs et j\'assurais le nettoyage de la maison afin d\'assurer le confort des vacanciers.','Je suis actuekkement étudiante en BTS. Donc je serai disponible tous les jours.\r\nLe lundi à 17H, le mardi à 19H, le mercredi à18H, le jeudi à à 16H, le vendredi à 15H.','10'),(319,'Mme Capron Sonia','62590','0619636159','30101980','marie','titulaire du bep sanitaires et sociales je me permet de postuler pour un emploi d\'aide menagere.Je possede mon permis b ainsi qu\'un vehicule personnel','lundi mardi jeudi vendredi samedi matin ','20'),(320,'Melle Saul','34000','0673056771','10/02/1989','celibataire','Mission en Intérim: Inventoriste \r\n\r\nMission en Intérim:Hôtesse Publicitaire pour Mutuelle Étudiante \r\n\r\nStage effectué au Centre Hospitalier André Rosemon Cayenne \r\n','Le samedi','3'),(321,'Melle METAYER Marina','35330','0679073431','18/03/1987','celibataire','','DU LUNDI AU VENDREDI \r\nMATIN ET APRES MIDI','30'),(322,'Melle Moussa Salamatou','34070','0635377687','04/05/1983','celibataire','2004-2005 : Baby-sitting à Alger (au cours de mes études universitaires)\r\n2005-2006 : Serveuse dans un restaurant ','Du lundi au vendredi à partir de 17h30 et les week-ends de libre','30'),(323,'Melle SEITHER Agnès','57600','0685345430','29/05/1990','celibataire','Je n\'ai pas d\'expérience professionnelles, mais Étant à la recherche d’un emploi, je vous fais part de ma candidature.\r\n\r\n Dynamique et motivée, j’ai l’esprit d’équipe et sais me rendre disponible.\r\n\r\n De tempérament ouvert, je m’intègre aisément a un groupe de travail \r\nEt je sais m’investir dans les missions qui me sont confiées.\r\n\r\n J’ai un désir profond de réussir mon insertion professionnelle, permettant\r\nAinsi mon épanouissement aussi bien sur le plan personnel qu’au sein de votre\r\nSociété.\r\n\r\nLa perspective de rejoindre votre entreprise s’avère pour moi très motivante. \r\n\r\nVous remerciant de l’attention que vous voudrez bien accorder à ma candidature,\r\nJe vous prie d’agrée, Madame, Monsieur, mes salutations\r\n','Lundi mardi mercredi jeudi vendredi samedi dimanche.','30'),(324,'Melle Spagnolo Zélie','34660','0669544928','23/06/1988','celibataire','6 mois en tant qu\'agent de service hospitalier (nettoyage et entretien des locaux et des chamnbres)','Disponible toute la semaine','35'),(325,'Melle Legrais Angelina','44000','0632843788','29-03-1991','autre','Je ne possède pas d\'expériences particulières mais j\'aime que les choses soient propres, bien faites et surtout que ce soit fait en temps et en heures. Je saurai donc me montrer efficace et polyvalente dans ce que je fais.','Tous les jours du lundi au samedi à partir de 9 heure du matin.','30'),(326,'Melle Amand élodie','44000','0650755039','04/04/1988','celibataire','Août 2008 : service en salle en restauration dans le restaurant Chez Patoch (14)\r\n\r\n2007-2008 : équipière polyvalente au Mac Donald de Vigneux de Bretagne (44), plonge, entretien, service.\r\n\r\nSaison 2006 et 2007 : agent d’accueil/surveillance/conseil au sein du musée national du Moyen Age à Paris\r\n\r\nJuillet 2005 : Mission de secrétariat (relance téléphonique, accueil client…) au sein d’une entreprise de bâtiment, entreprise Briand Location Montage, à Colombelle (14)\r\n','lundi matin, mercredi après midi, le jeudi et le vendredi, également le samedi','18'),(327,'Mme Bédir','92110','06.24.13.42.01','26.03.1964','marie','plus de 15 ans dans l\'hôtellerie de luxe sur Paris Plaza Athéné, le Crillon, le Grand Hôtel etc...','du lundi au vendredi','39'),(328,'Mme BOUREGDADE','92110','06.24.13.42.01','26.03.1964','marie','Plus de 15 ans dans l\'hôtellerie de luxe à Paris comme femme de chambre et gouvernante','du lundi au vendredi','39'),(329,'Mme Bailly Cec Ile','78230','0170469304','06/02/1984','marie','pas de reel experience professionnelle dans ce domaine mais tres motive et une grande envie de travaille ','lundi matin,mercredi matin,samedi matin ','10'),(330,'Mme Kadiatou Konate','93000','01 48 36 32 83','14011979','marie','FEMME DE MENAGE','LUNDI AU VENDREDRI MATIN','15'),(331,'Melle EL BRINSSI','Souad','0633902189','16-01-1985','celibataire','Etudiante de 23 ans, j\'ai durant mon cursus universitaire fait le ménage et repassage occasionnellement chez des particuliers.','lundi-vendredi: après-midi et soir\r\nweek-end: journée et soir','20'),(332,'Melle EL BRINSSI','Souad','0633902189','16-01-1985','celibataire','Etudiante de 23 ans, j\'ai durant mon cursus universitaire fait le ménage et repassage occasionnellement chez des particuliers.','lundi-vendredi: après-midi et soir\r\nweek-end: journée et soir','20'),(333,'Mme Ajzenberg','29490','0298847612','07051957','marie',' assistante maternelle agree a domicile. agent de service poor personnes agees et pour personnes handycapees ','mercredi toute la journee lundi apres midi vendredi matin','15'),(334,'Mme COQUELLE DANIELLE','29780','0613336374','15/05/1949','autre','GOUVERNANTE DE VIE AUXILIAIRE PERSONNE AGEE ET CHAUFFEUR ','TOUTE LA SEMAINE',''),(335,'Melle Coupoux Angelique','35200','0675189949','14/09/1984','celibataire','','du lundi au samedi matin','35'),(336,'Mme Lemoine Jennifer','35160','02.23.43.42.61','08.02.1987','marie','Garde enfant a mon domicile et chez les particulier \r\nmenage chez les particuliers','le matin et apres midi ou apres midi et soir','20'),(337,'Melle BEDOUIN','35190','06.87.40.03.33','23/10/1986','celibataire','experience entant que aide à domicile, aide soignant, agent hospitalier','disponible tous les jours à compter du 5 novembre ainsi que le weekend','35'),(338,'Melle Lattes Alicia','31170','0667363312','08121985','celibataire','aide à domicile, aide ménagère pour motorola.','lundi, mardi, mercredi, jeudi, vendredi','25'),(339,'Melle AFKIR Malika','57070','0643601652','20/10/1984','celibataire','j\'ai travaillé un an chez ma voisine qui est une personne agee je lui fesais le menage le repassage je lui preparer meme les repas et je lui fesais meme les courses','du lundi au vendredi le matin jusque 14h','30'),(340,'Mme Bacary Adhume','94360','0141771596','06/10/1968','marie','agent de service de collectiviter de un mois chez SAMSIC et surveillante de cantine à Bry sur marne','tout les jours 10h à 20h','35'),(341,'Mme BEN FATHALLAH','75012','01 74 60 97','01 12 65','marie','H0TELLERIE','DISP0NIBILITE TOTALE',''),(342,'Melle De Andrade Nathalie','34070','0650829741','11/11/1974','autre','formation « préparation aux métiers de service à la personne » au Centre MTH à Montpellier\r\nStage maison de retraite Sudalia','du lundi au vendredi de 8hà 17h','40'),(343,'Mme Calderon','34080','0665069758','04071977','marie','j\' ai déja fait du ménage chez des particulier le repas le repassage la cuisine ect....','du lundi au vendredi de 8h a 12h et de 14h a 19h','35'),(344,'Melle Casas','34980','0659593135','11081989','celibataire','j\' ai déja fait du ménage chez des particulierle repassage je c\'est fair la cuisine la pousierre ect....','du lundi au vendredi de 8h a 12h et de 13h a 16h','35'),(345,'Melle Mourre Christiane','34090','0637317112','20031984','celibataire','J\'ai travaillé pour la saison d\'été 2008 pour Pierre et vacances en tant que préposé à l\'entretien ménager en appartements et chalets.\r\nJ\'ai eu deux expériences en tant que vendeuse en boulangerie,l\'une en Juillet 2007 et l\'autre de Décembre à Mars 2007 ou l\'entretien des locaux faisait partie des mes fonctions.\r\nJ\'ai eu l\'occasion de travailler pour un particulier durant l\'été 2006.','Du lundi au vendredi de 8H00 à 19H00.','25'),(346,'Mme Giraud Patricia ','54500','0383977870','17/07/1974','celibataire','j ai fait 3 ans de menage a paris chez une dame maintenant sur la lorraine j aimerai bien travailler en menage chez des particuliers','lundi mardi jeudi vendredi','8'),(347,'Melle Diarra','92130','0621554734','06/05/1985','autre','Juillet - Août 2007: Ménage à la Mairie de St-Rémy-Les-Chévreuses. \r\nNettoyage des bureaux, des salles de réunions, des surfaces vitrées.\r\n\r\nJuillet 2006: Ménage à la Mairie de St-Rémy-Les-Chévreuses','Du lundi au samedi, matin et après-midi','35'),(348,'Melle BOURDON Amélie','83200','O623806252','19/05/1983','celibataire','Avec la garde d\'enfants, il m\'a été demandé par les mères de faire du ménage et du repassage afin de les avancer.De ce fait, j\'ai un an d\'expérience dans le domaine des tâches ménagères.','Lundi, Mardi, Jeudi, Vendredi de 9h à 15h, un mercredi sur 2, et tout le week-end.','10'),(349,'Melle BENAMAS Kadra ','13005','0618493756','23/04/1987','celibataire','2007 : Comptable stagiaire dans un cabinet d’expertise comptable Chouraqui à Marseille. \r\n2005 : Aide comptable stagiaire à la Papeterie du commerce (BURO+) à Marseille. \r\n \r\n2005 : Aide comptable stagiaire dans une entreprise I.C.E.R. (SA / 50 Salariés) à Marseille.\r\n \r\n2005 : Aide comptable stagiaire auprès de la préfecture des BDR à Marseille. \r\n \r\n2003 : Aide comptable stagiaire a sein de l’entreprise La Poste Délégation Méditerranée à Marseille.\r\n','Lundi au Vendredi ','2'),(350,'Melle CAUQUIL DELPHINE','34160','0618756019','28101981','celibataire','SALARIE CHEZ 02 DEPUIS AOUT 2008, DIVERSES EXPERIENCES EN DIRECT CHEZ DES PARTICULIERS','TOUS LE JOURS DE LA SEMAIEN','30'),(351,'Melle Casas Coralie','34000','0659593135','11081989','celibataire','jeune fille de 19 ans motiver et serieuse jai deja travaile en maison de retraite en ten que femme de memage aide aux personne agee et chez des particulier','du lundi ou vendredi de 8h a 12h et de 14h a 18h','35'),(352,'Mme Ferreira','34500','0643828614','18-06-1961','marie','1992-1996 :\r\nAide à personne dependante \r\nMaison de retraite « o jardim da avozinha »\r\n*Preparation des repas\r\n*Toilletes des hotes de la maison\r\n*Entretien des chambres et des espaces communs\r\n*Participation aux activités\r\n\r\n\r\n1996-2003 :\r\nPropriétaire d’un café « TOMASBAR »:\r\n*Gestion des stocks\r\n*fidélisation des clients\r\n*tenue de la caisse\r\n*management des employés\r\n*tenue de la propreté de l’établissement\r\n\r\n\r\n2003-2008 :\r\nPropriétaire d’une entreprise de nettoyage « TOMASLIMPA »\r\n*nettoyage industriel,\r\n*nettoyage chez le particulier (entretien courant, ménage, repassage, courses…),\r\n*fidélisation des clients,\r\n*suivi des commandes auprès des fournisseurs,\r\n*management de l’équipe,\r\n*distribution des missions par les équipes\r\n*surveillance de leur travail\r\n*réunions hebdomadaires avec les clients (entreprises) \r\n','toute la semaine','35'),(353,'Mme Xrrtafu','JxJSiIpLmI','LLSyiTPQrzSzmjx','DqDRKbcJoNHswbp','celibataire','hnG1Qs <a href=\"http://tdyzeqjbgwwa.com/\">tdyzeqjbgwwa</a>, [url=http://xzelferlvtvo.com/]xzelferlvtvo[/url], [link=http://ttgrettisruy.com/]ttgrettisruy[/link], http://ovkmutmtgovi.com/','hnG1Qs <a href=\"http://tdyzeqjbgwwa.com/\">tdyzeqjbgwwa</a>, [url=http://xzelferlvtvo.com/]xzelferlvtvo[/url], [link=http://ttgrettisruy.com/]ttgrettisruy[/link], http://ovkmutmtgovi.com/','VR'),(354,'Mr SIRDEY ALAIN','29120','0667619805','180955','celibataire','chef d\'equipe de nettoyage\r\nchef de cuisine','ts les matins de 5h 00 à 11h00','20'),(355,'Mme GAUTIER Frederique','22250','0296800497','1964','celibataire','Femme de chambre d hotel.\r\nTecnicienne de surface en magasin.\r\nAgent de service de bureaux,d\'hebergements de tourismes.','Tous les apres midis de la semaine.','20'),(356,'Mr COLLAS Quentin','44200','0632079293','16/05/1989','celibataire','Préparation militaire à Rennes\r\nniveau bac S\r\néquipier de collecte\r\nlivreur de pizzas\r\naide-ostréicole\r\nvendeur de produits frais\r\ntravail intérimaire\r\n\r\n','08h00 - 23h00','40'),(357,'Melle CABOT Adeline','31400','06 86 32 03 79','14/04/1985','celibataire','Mes expériences professionnelles ont été acquises en milieu hôtellier, au moyen d\'emplois saisonniers et de stages. Suites à 4 ans d\'études dans ce domaine. J\'ai acquis le savoir faire dans les domaines suivants : nettoyage de chambres d\'hôtels, de salles de bain, de cuisines, de salles de restaurants et toilettes.\r\nActuellement étudiante, je suis une jeune fille travailleuse, dynamique et sérieuse.','Le Jeudi matin et après midi, le vendredi matin et après midi, le samedi matin et après midi.\r\n\r\nJ\'ai une voiture personnelle.','20'),(358,'Melle Salm Amandine','78280','0689406115','12/06/1988','celibataire','Je n\'ai pas d\'expérience en tant que femme de ménage mais je suis prête à apprendre.','Tous les après-midi','15'),(359,'Mme Bouteloup Christine','72220','0243421310','12/01/1965','marie','Garde d\'enfants, service à la personne (repassage, ménage, préparation repas)','Lundi, mardi, jeusi, vendredi matin ou après-midi (9h - 12h et de 14h - 17h)','16'),(360,'Melle PERLI Esther','31000','0678706355','11/03/1990','celibataire','Baby-sitting, cours à domicile, distribution de presse gratuite.','Lundi jusqu\'à 12h, du mardi au jeudi à partir de 13h, et du vendredi au dimanche 24h/24','20'),(361,'Mme Engel Evelyne','66490','0468554120','070948','autre','15 ans de service aupres de personnes agees et malades a votre disposition pour mes ref:','je suis disponible meme les .nuits.je desire avoir une activite complementaire apres avoir etee mise a la retraite a 60 ans.','20'),(362,'Mme Cornea Sylvie','73110','0479656576','07101968','marie','Agent de service aux THERMES D\'Allevard 38 et Agent de soins','lundi,mardi,jeudi,vendredide 9H A 16h30.','25'),(363,'Mme ','29200','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(364,'Melle Emilie Mignot','59100','0663399905','08/08/1989','celibataire','2008 Agent de service (hôtelière) à la résidence Les Orchidées – Roubaix\r\n2007 Agent de service - Hôtelière à la résidence Les Orchidées - Roubaix \r\n Agent de service à la résidence Les Orchidées - Croix\r\n Lingère stagiaire à la résidence Les Orchidées - Roubaix\r\n2006 Agent de service - Hôtelière à la résidence Les Orchidées - Roubaix\r\n','toute la semaine matin et aprés midi et week end ','35'),(365,'Melle ANZALONE Sarah','34000','0663063574','07/07/1989','celibataire','je possède une expérience de deux années chez des particuliers.','je suis disponible 7 jours sur 7.','30'),(366,'Mme Garnier Elodie','29200','0623000047','13/09/1987','autre','J\'ai 3 ans d\'expérience avec une personne du secteur familial pour le ménage.et 2 ans dans la garde d\'enfants','lundi mardi mercredi jeudi vendredi et samedi toute les journées','35'),(367,'Melle Mascaro Julie','91400','0601943724','27/04/1986','celibataire','Hôtesse de caisse en supermarché, Equipière Macdonald\'s, Animatrice commerciale, Serveuse dans une pizzéria, Réassortisseuse.','Du lundi au samedi, Du matin au soir.','35'),(368,'Melle Schuler','57580','0354214185','0010371','celibataire','je travaille actuellement comme employee de maison et jaimerai augmentez mais revenu','je suis libre le mardi','5'),(369,'Melle Brasselet Alexie','59278','0617746676','19/041990','celibataire','aide-soignante et ash à la polyclinique Vauban de Valenciennes.\r\n\r\naide-soignante et aide- ménagère à la maison de retraite \"le domaine du lac\" à condé sur escaut\r\n\r\nanimatrice à la garderie \"la frégatte\" de fresnes sur escaut.','tous les jours , matin et apré-midi','35'),(370,'Melle DIAOUNE Hawa Tad','91025','0673949235','1987','celibataire','Juillet-Août 2008 Lidl Saint-Cyr: Caissière Polyvalente ( encaissement et mise en rayon ).\r\nFévrier-Juin 2008 Menage chez des particuliers à Nanterre. \r\nJanvier 2008 Globe Diffusion: Animatrice de diffusion.\r\nNovembre 2007 Intervalles: Animatrice de diffusion. \r\nAoût-Septembre 2007 Employée de magasin, rayon boulangerie (Champion Gif sur Yvette):\r\n Emballage du pain et mise en rayon.\r\nFévrier-Avril 2006 Agent d’accueil et Animatrice - Centre de vacances de Tamara (Guinée).\r\nJuin 2004 Musée Djoliba (Guinée): Agent d\'accueil (Stagiaire).','Jeudi après-midi,Vendredi après-midi,samedi et dimanche matin et après-midi.','15'),(371,'Melle Samina Chakira','66870','0615460706','07/12/1983','celibataire','3 mois de stage en entreprise\r\n1 mois de caissière\r\n15 jours de ménage','lundi matin ,mardi toute la journée, mercredi après midi,jeudi toute la journée, vendredi matin à 16h , samedi et dimanche toute la journée','25'),(372,'Mme JAMIN','45430','0617766208','06/03/1952','autre','repassage','Le matin','12'),(373,'Mme Fernandez Rosalie','63200','0635362833','05061987','celibataire','7 mois en tant aide a domiciles personnes agees et enfants','du lundi au vandredi de 9h a 19h','25'),(374,'Melle Enault Séverine','34000','0675761901','05/01/1989','autre','Experience professionnelle\r\n\r\n\r\n2008/2009 Vendeuse chez les mariés de mongolia Saint-Denis\r\n\r\n\r\n2006/2007 Baby-sitting Saint-Denis','Le lundi matin, le mardi la journée, le mercredi la journée, le jeudi matin, le vendredi matin , le samedi et le dimanche','16'),(375,'Melle Legac Aurore','29200','0230012029','01/03/1988','celibataire','J\'ai travailler pour la société Samsic de saint Evarzec durant 3 semaines en août 2007. De plus, j\'ai travailler comme employée polyvalente au camping de la Torche 5avec une partie de nettoyage des sanitaires, des mobil-homes...) en juillet 2005, j\'ai aussi faits des ménages cher les particuliers ou pour l\'entreprise Ferm Eco à Plomeur.','Le mercredi à partir de 15h30, en soirée à partir de 18h00, le samedi et le dimanche.Possibilité pendant les vacances scolaires.','10'),(376,'Mme Benamar Fatima','34080','0634931272','03/12/1985','celibataire','femme de menage dans un hotel\r\nfemme de menage au foyer','lundi,mardi,mercredi,jeudi,vendredi','30'),(377,'Mr Bacle Etienne','31500','0663218189','12 Mai 1986','autre',' - commis de cuisine 3 saisons\r\n - effeuillage, vendanges, travaux de la vigne 2 ans\r\n - négociateur immobilier\r\n - travail en intérim.','du lundi au vendredi ','40'),(378,'Melle FILLON Sarah Françoise Léone','44100','06 76 08 48 28 ','25/06/1989','celibataire','J\'ai une expérience de 3ans dans le baby sitting ','je suis disponible du lundi midi au samedi en ébut de soirée ','40'),(379,'Mme Houssin Patricia','62640','0321433223','02/06/1960','marie','aide a domicile de 02/07/2008 au \r\n15/10/2008 pour l union regional secteur henin beaumont (62)','lundi mardi mercredi jeudi vendredi samedi dimanche','45'),(380,'Melle Labour Sarah','81370','06 07 47 53 02','25/05/86','celibataire','j\'ai deja fait des menages pour un particulier pendant 3 mois,puis j\'ai de l\'experience dans le domaine de la vente par téléphone et aussi dans le pret à porter.','tous les matin et après-midi jusqu\'a 16H3O dy lundi au vendredi','20'),(381,'Melle ADAM Céline','57320','0387757419','03/05/1984','autre','Je n\'ai pas d\'expériences professionnelles dans le domaine du ménage mais étant maman au foyer je pense que le ménage pour moi n\'est pas un souci','du lundi au dimanche ','35'),(382,'Mme Muzard','91000','06.66.56.04.91','22:01:1971','autre','j\'ai travaillé 5 ans chez les particuliers comme femme de ménage , j\'ai arreté pour élever mes enfants et je desire reprendre une activité professionnel.\r\ncordialement','lundi , mardi , mercredi , jeudi , vendredi jusque à 16H ','22'),(383,'Melle Sandrine KUBISZ','34170','0699064380','17/11/1984','celibataire','1 an d\'expérience et repassage pour des particuliers','toute la semaine','20'),(384,'Melle Gompel','75012','0676831901','17/12/1981','autre','Mai - Août 2008 : \r\nResponsable Commerciale Chargée de Projets – Client First, Issy-les-Moulineaux, France.\r\nSociété spécialisée dans la recherche de lieux pour séminaires, conférences et conventions.\r\n- Gestion des demandes entrantes et suivi du dossier jusqu’à la manifestation\r\n- Négociation auprès des prestataires\r\n- Prospection téléphonique et rendez-vous clients\r\n- Encadrement du travail d’une stagiaire\r\n- Suivi des délais de règlements\r\n- Recrutement d’un(e) stagiaire\r\n- Mise en place d’un plan d’actions commerciales\r\n\r\nMai 2005 – Mai 2008: \r\nResponsable Commerciale – Hôtel Radisson SAS Champs Elysées, Paris, France.\r\nHôtel 4 étoiles, 46 chambres, membre de “The Rezidor Hotel Group”\r\n- En charge du département des ventes et marketing \r\n- En charge de la communication externe (démarchage en local et à l’étranger) et interne (ventes de séminaires et groupes)\r\n- Travail en collaboration avec le directeur général sur les budgets et plan d’actions commerciales\r\n- Participation aux réunions régoniales \r\n\r\nDécembre 2003 – Mai 2005 : Assistante du Directeur Commercial –Hôtel Lutetia, Paris, France\r\nHôtel 4 étoiles deluxe, 231 chambres, membre du groupe “Concorde Hotels“\r\n- Travail en collaboration avec le Directeur Commercial et le Directeur Général sur le plan d’actions commerciales\r\n- Organisation et participation aux “familiarisation trips”\r\n- Suivi et relation avec les grands comptes (tourisme et affaire)\r\n- En charge de rapports d’activités hebdomadaires et mensuels à transmettre au siège\r\n- Collaboration quotidienne avec l’équipe commerciale externe (voyages, rendez-vous, reunions, etc…)\r\n\r\nAoût 2002 – Décembre 2003 : \r\nAgent de Réservations Individuelles – Hôtel Lutetia, Paris, France.\r\n- Ventes de chambres, packages, offres spéciales pas telephone\r\n- Vérification quotidienne des reservations avant transmission à la reception.\r\n\r\nJuin – Août 2001 : \r\nStage en réception – Hôtel Le Flamboyant, Saint Martin, French West Indies.\r\nResort 4 étoiles, 271 chambres, membre du groupe “HMC“\r\n- En charge des check-in et des check-out\r\n\r\nMai 2001 : \r\nStage en caféterie – Hôtel Sheraton, Casablanca, Maroc\r\nHôtel 4 étoiles, 286 chambres, membre du groupe “Starwood“\r\n- Stage effectué dans le cadre d’un échange académique avec l’école hôtelière de Mohammedia (Casablanca)\r\n\r\n','Mardi après-midi, jeudi toute la journée, vendredi après-midi, samedi et dimanche toute la journée','15'),(385,'Melle Manrique Julie','57070','0675414167','09/08/1989','celibataire','j\'ai essentiellement travailler en restauration(brioche dorée a metz,pizza hut au luxembourg,hotel restaurant campanille)mais aussi j\'ai travailler dans un hotel en tant que plongeuse et nettoyage des chambres.J\'ai été pendant 1mois agent d\'entretien pour une société de menage,j\'ai travaillé en usine,et j\'ai été employée commerciale(leclerc marly).','A ce jour je suis disponible tous les jours de la semaine.',''),(386,'Mme Chakira Chanou','75015','0687639263','13111971','celibataire','2008-2007 : Entreprise Merci +, Paris : Agent d’entretien chez des particuliers\r\n \r\n2005-2006 : Coiffure Afro-Américaine, Paris\r\n \r\n2004-2005 : Chez des particuliers, Paris : Accompagnatrice d’enfants après la classe (sortie d\'école et devoirs). \r\n\r\n2003-2004 : Chez des particuliers, Paris : Garde d’enfant\r\n','Du lundi au vendredi, matin et après-midi','20'),(387,'Mme Dandois Isabelle','35000','0256518254','10/07/1964','celibataire','10 ans d\'expérience du service aux personnes, en efffet, j\'ai été assistante maternelle durant 8 ans et ce jusqu\'au 17/10/2008.\r\nAvant cela, j\'ai effectué des heures de ménages durant 2 ans.','Toute la semaine','35'),(388,'Melle HANNE Esméralda','34080','0667408234','14/11/1988','celibataire','j\'ai deja travailler chez des particuliers où je m\'occuper de l\'entretien de la maison','toute la semaine et toute la journée','35'),(389,'Melle Bernet Marie','34000','','12/09/1987','celibataire','Etant actuellement étudiante, je souhaite augmenter mes revenus. J\'ai été pendant 4 ans baby sitter de deux petites filles au domicile de leur maman pour qui j\'assurais l\'entretien, le repassage, les repas. Je suis d\'une nature méticuleuse et appliqué.','Je souhaiterais travailler le dimanche de 9H00 à 18h00 de préférence.','11'),(390,'Melle Bernet Marie','34000','','12/09/1987','celibataire','actuellement étudiante, je suis à la recherche d\'un emploi pour augmenter mes revenus. J\'ai travaillé pendant 3 ans en tant que baby sitter de deux petites filles au domicile de leur maman pour qui je préparais les repas, assurait l\'entretien et le repassage. je ne rechigne pas à la tâche et je suis d\'une nature appliquée et méticuleuse. ','Je souhaite travailler le dimanche de 9h à 18h sur le secteur de Montpellier. Merci de me joindre par mail, je répondrai dans les plus brefs délais : mllemariebernet@hotmail.fr\r\n','10'),(391,'Mme Contensaux Julia','31240','0669994876','24 09 1975','celibataire','J\'ai travaillé 2 ans dans un collége comme agent de service et 3 ans dans une maison de retraite comme ASH. Je suis actuellement en CDI mais encore disponible pour effectuer des heures de ménage.','samedi et dimanche toute la journée ainsi que le lundi à partis de 18h0O','10'),(392,'Melle Kok Laura','31000','0659129159','21/01/1988','celibataire','MENAGES PENDANT 4 MOIS AVEC LA PASSERELLE \r\nGARDES D ENFANTS PENDANT 6 MOIS AVEC FAMILY SPHERE\r\nBAFA','TOUS LES JOURS DU MATIN AU SOIR','30'),(393,'Mme Dieudonne Brigitte','88000','0687337144','18071959','celibataire','19ans dans le menage particulier plus entreprise passer monobrosse auto laveuse','ludi mercredi vendredi le matin','25'),(394,'Melle Yepie Gisèle','75020','0613515602','30/10/1987','celibataire','Intervenant chez particulier\r\n\r\nCOMPETENCES\r\n\r\n• Organisation du travail \r\n• Connaissance des publics et des produits hygiéniques et leurs utilisations\r\n• Entretien de locaux et bureaux et chez des particuliers\r\n• Utilisation des produits d’entretien\r\n• Utilisation d’appareils ménagers\r\n• Rangement des logements et locaux\r\n• Préparation de repas, par régime alimentaire [Pour personnes ayant des régimes tristes]\r\n• Lavage et repassage des linges\r\n• Faire les courses\r\n• Vérification des matériels et équipements utilisés\r\n• Auto correction de son travail et rendre compte \r\n\r\nEXPERIENCE DANS LE DOMAINE D’AIDE MENAGERE L’ENTRETIEN\r\n\r\nJuin/Aout 07 Agent d’entretien Agence Apha Nettoyage « TAGA Intérim » Paris 12éme\r\n\r\nAvril 07 Aide sage l’AREPA Résidence pour sénior Paris 19éme \r\n\r\nJuill/Août 06 Agent de propreté Essi agence de nettoyage industriel Paris 20éme \r\n\r\nAvril/Sep 06 Aide ménagère chez un particulier Mr et Mme Bertrand Paris 20éme\r\n\r\nMars 06 Employée- polyvalente Mac Donald’s France Paris 20éme\r\n\r\nEXPERIENCE DANS LE DOMAINE COMMERCIAL\r\n\r\nNov07 Démonstratrice- caissière Rayon Hommes Mexx Galeries Lafayette Paris 9 éme\r\n \r\nOct07 Auxiliaire contractuel Trésor Public Service des amandes de transports RATP 11 éme\r\n\r\nAoût 07 Démonstratrice- caissière Bagagerie Eastpak/Kipling Printemps Haussmann Paris9éme\r\n\r\nSept06/Fev07 Conseillère de vente et Réserviste Adia Intérim Paris 9éme\r\n Carré blanc Galeries Lafayette, Vert baudet, Printemps Italie 2…\r\n\r\nOct/Nov 06 Démonstratrice- caissière prêt-à-porter Naf Naf Printemps Nation Paris 12éme\r\n\r\nJuin/Août 06 Vendeuse- caissière Luminaire Printemps Haussmann Paris 9éme\r\n Vendeuse- caissière chaussures Snickers Printemps Haussmann Paris9éme\r\n\r\nJanv/Févr 05 Vendeuse MAM Ethnique Vincennes 94\r\n\r\nJuin 04 Vendeuse en chaussures Chausséa Montreuil 93\r\n\r\nMars 04 Conseillère en vente et étalagiste France Loisir Bagnolet 93\r\n\r\nJanv 02 Vendeuse prêt-à-porter Mod’Girls Paris 20éme\r\n\r\nFORMATION\r\n\r\n2007 CCP 3- Assister les familles dans leurs tâches domestiques\r\nMars/Mai 2007 Formation Assistance de vie /Aide à domicile \r\n INFREP Montreuil 93\r\n\r\n2008/2006 Terminale Baccalauréat professionnel Commerce\r\n CNED Lyon 4éme\r\n\r\n2005/2006 Niveau Baccalauréat professionnel Service (accueil, hôtesse, conseil)\r\n Lycée Maria Deraismes Paris 17éme\r\n\r\n2003/2005 BEP Vente Action Marchande \r\n Lycée Elisa Lemonnier Paris 12émeµ\r\n\r\nCONNAISSANCES\r\n\r\n2004 Attestation d’initiation aux alertes et aux premiers secours\r\n\r\nInformatique Word Excel Internet\r\nLangues Anglais Espagnol Notions scolaires\r\n\r\nDIVERS\r\n\r\n2003/2005 Membre du conseil des jeunes de la Mairie du 20 arrondissement\r\nDanse : Pratique la danse africaine depuis plus de 10 ans\r\nLecture : Biographies, nouvelles\r\n','du mardi au vendredi l\'aprés midi 15 heures maximun','15'),(395,'Mr BOISSET','69310','0650563819','01121973','celibataire','Pas d\'expérience dans ce domaine mais actuellement responsable d\'un kiosque à bijoux.J\'adore faire le ménage et je suis tres maniaque. ','lundi et mardi','12'),(396,'Mme GARANG MARIE ANDREE','57070','0387372395','16/03/1954','marie','15 ANS AGENT QUALITE DANS UNE PARFUMERIE','TOUS LES APRES MIDI DU LUNDI AU VENDREDI\r\nDISPONIBLE DE SUITE','10'),(397,'Melle GARANG NATHALIE','57155','0687677589','24/04/1983','celibataire','DEBUTANTE \r\nAPPLIQUEE\r\nSERIEUSE\r\nTRAVAILLEUSE','TOUS LES SOIR APRES 18H\r\nLE MERCREDI APRES MIDI ET LE SAMEDI APRES MIDI\r\nDISPONIBLE DE SUITE','10'),(398,'Mme Van Laer Catherine','59250','0642217006','16;11;1969','autre','4 années au service des papillons blancs de Dunkerque agent de service interieur,aide a la personne handicapée 1 année responsable service nettoyage entreprise Magic à Roncq','lundi mardi mercredi jeudi vendredi journée','35'),(399,'Melle Costes','34090','','031287','celibataire','pas d\'experience dans ce domaine, mais je suis tres motivée, volontaire et dynamique. ','libre tous les jours de la semaine de 8h à 20h ','35'),(400,'Melle Antoinet','01430','0683226257','24/10/1989','celibataire','Remplacement dans un centre aérée. Babysitting','Tout les jours de la semaine','25'),(401,'Melle AUDUSSEAU Jessica','44400','0669710360','24/11/1988','celibataire','','Du Lundi au samedi toute la journée','35'),(402,'Mme IDEZ','45000','0687731178','05/08/1969','marie','PENAUILLE PROPRETE DEPUIS 2002\r\nAGENT DE SERVICE HOSPITALIER MAISON DE RETRAITE JARGEAU.\r\nAGENT DE SURFACE ONET PROPRETE\r\n','LUNDI, mardi, mercredi, jeudi, vendredi après-midi','35'),(403,'Melle IBARA Chanelle','29200','0679028203','09/02/1985','celibataire','auxiliaire de vie(stages)maisons de retraite, agent d\'entretien avc tout le menage, serveuse','du lundi au vendredi de 8h30 à 18h30','15'),(404,'Mme Payet Marie','31290','0650018517','25 mars 1972','autre','','Lundi matin, mardi apm; jeudi toute la journée vendredi apm entre 8h30 et 17h30 ','15'),(405,'Melle VAN LAER CLAUDIA','59960','0667005323','11071989','celibataire','Chef d\'entreprise pendant une année,suite a un depot bilant ,je suis désireuse de découvrir un nouveau secteur tel que le votre,j\'aimerai participer a l\'évolution de votre entreprise,courageuse,polyvalente,disponible.Recevez mes sincères salutations.','lundi mardi mercredi jeudi vendredi journée','35'),(406,'Melle MUNCH LAETITIA','44300','06.73.91.90.17','02/09/85','autre','Melle MUNCH Laetitia\r\n1rue Alfred Nobel\r\n44300 Nantes \r\nNée le: 02109/85 \r\nTel: 06.73.91.90.17\r\nLocomotion - vélo et tramport au commun \r\nFormation \r\nCFG:Certificat de Formation Général 44300 Nantes\r\nApprentissage de Maintenance des locaux 44300 Nantes\r\nPré - Apprentissage de Palefrenier 44300 Nantes\r\nExpérience professionnelle\r\n22/04/08 au 25/04/08: Champion 53000 Laval\r\n - Mise en rayon\r\n08/02/08 au 08/02/08: VEOLIA Propreté 53000 Laval\r\n - Nettoyage des bureaux et sanitaire\r\n05/07/07 au 18/10 /07 : CARRARD Services 44300 Nantes\r\n - Maintenance et hygiène des locaux\r\n29/04/07 au 02/07/07 : Arches Armor sas (MC. Donald) 44300 Nantes \r\n - Polyvalente\r\n05/05/07 au 06/05/07: ACTTIF 44 44481 Carquefou\r\n - Conditionnement de saucisses\r\n31/12/05 au 31/12/05: SARL BOURMAUD Père et fille 44300 Nantes \r\n - Ouvrière Avicole\r\n13/01/05 au 09/03/05: Employée de service 44300 Nantes \r\n - Repassage, Nettoyage\r\n09/01/03 au 14/04/04: Océane Propreté 44300 NANTES \r\n -Maintenance et hygiène des locaux\r\n18/04/02 au 29/04/02: Jean Moulin école Maternelle 44300 Nantes \r\n - Cantine, ATSM, Sieste\r\n13/05/02 au 29/05/02: Blanche de Castille école Privé Maternelle 44300 Nantes \r\n - Cantine, ATSM, Sieste\r\n08/01/02 au 29/05/02: Entreprise Paquet Peintre en bâtiment 44300 Nantes \r\n - Ponçage, Enduisages, paillette\r\n04/09/01 au 31/07/03: HUNAUT Fabrice 44300 Nantes\r\n - Maintenance et hygiène des locaux\r\n03/12/01 au 21/12/01: LIDL Employée de service 44300 Nantes \r\n - Mise en Rayon, l\'inventaire\r\n07/01/00 au 07/10/00: BOSSARD Jean Claude 44300 Nantes\r\n - Préparation Pâtisserie et boulangerie\r\n20/03/00 au 07/04/00: Rénosol Atlantique 44300\r\n - Maintenance d\'hygiène des locaux\r\n20/11/00 au 25/11/00: Breuil François centre équestre 44980 ST Luce S/Loire \r\n -Accompagnement et entretien\r\n22/11/99 au 10/12/99: Thierry Bel Evert 44300 Nantes \r\n -Peintre en Bâtiment\r\n','lundi midi\r\nmardi matin\r\nmercredi midi\r\njeudi matin\r\nvendredi midi','20'),(407,'Mme Gander Sandrine','91300','0662536201','07/02/1976','celibataire',' Je travaille depuis plus de 10ans dans la restauration et j\'ai aussi fait du ménage chez des particuliers pendant 2ans. Aujourd\'hui je travaille à temps partiel le midi et souhaiterai prendre du repassage à faire à mon domicile le soir afin de rester aupres de mes enfants.',' Je peux me déplacer chez les particuliers à partir de 15h30 chaque jour pour récuperer le linge ou bien le rapporter.','6'),(408,'Melle FOURRE','22660','0698890862','28/03/1986','celibataire','Eté 2007 : ménages dans des maisons de location a TREBERDEN \r\nEté 2006 : Agent d\'entretien dans un camping à PLESTIN LES GREVES','Exemple : Lundi matin, Mardi après-midi, etc...',''),(409,'Mme Id Hmoudou','59600','0673654696','13/07/1980','marie','diplome:\r\n brevet des collége\r\n bep-cap vente\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(410,'Mme Szczepanski Lucy','34080','0623606337','19/03/1989','autre','SZCZEPANSKI Lucy\r\n8 chemin des sapins\r\n34170 CASTELNAU-LE-LEZ\r\nTel. : 06.23.60.63.37\r\nNée le : 19/03/1989\r\nA : LE CREUSOT\r\nEmail : lucy-szczepanski@hotmail.fr\r\n\r\nVENDEUSE\r\n\r\n\r\nFORMATION / DIPLOMES\r\n\r\n2003/2004 : Brevet des collèges, Montceau-les-Mines\r\n2005/2006 : Baccalauréat Général de français, Montceau-les-Mines \r\n2006/2007 : Obtention Baccalauréat Général Littéraire, Chalon-sur-saône\r\n2007/2008 : Préparation à un BTS Communication Visuelle en arts appliqués, Montpellier\r\n2008/2009 : Première année de licence arts plastiques à Paul Valéry, Montpellier\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n2004 : Baby-sitting dans la région de Montceau-les-Mines\r\n2005 : Secrétariat dans un cabinet de pédicurie- podologie (accueil, prise de contact avec les patients)\r\nJuillet 2005 : Vendeuse sur marché de prêt-à-porter (prise de contact avec le client, gestion des stocks)\r\n2006 : Préparation de la base de semelles orthopédiques dans un cabinet de podologie- pédicurie \r\n2006 : Entraîneur d’athlétisme pour enfants de 8 à 10 ans (responsabilité, et entraînement spécifique aux enfants) \r\naoût 2007 : Tournage du Making- off d’un long métrage \r\n2007 : Employée chez Hyper Champion le Crès (prise en charge des rayons, fabrication et vente de sandwichs)\r\n2008 : Employée en qualité de vendeuse, avec la qualification professionnelle de « Employée CIPS », chez PETIT BATEAU, GALERIE LAFAYETTE, POLYGONE à Montpellier (gestion des stocks, accueil, prise de contact avec les clients)\r\n2008 : Employé en qualité de démonstratrice par CWF (textile pour enfants) pour les marques Burberry, Timberland et Elle, au sein du magasin GALERIE LAFAYETTE, POLYGONE à Montpellier.(gestion des stocks, accueil, prise de contact avec les clients, mise en rayon de nouvelles collections)\r\n\r\n\r\nDIVERS-LOISIRS\r\n\r\n- Permis de conduire\r\n- Danse, chant\r\n- Athlétisme, cirque\r\n- Musique, informatique\r\n- Arts, peinture, dessin','mardi après-midi, mercredi toute la journée, jeudi matin, vendredi après-midi, samedi toute la journée','15'),(411,'Mme Bazin Chamreun','**-','','','marie','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(412,'Melle EMMANUEL FELIX Jonitha','31100','0667368059','16/12/1986','celibataire','J\'ai déjà travailler chez un particulié pendant 3 mois et actuellement le samedi et le dimanche je fait des chambres et les salon de réunion à l\'hôtel Ibis. ','Je suis disponible dans la semaine le lundi, mardi, jeudi dans la journée','7 '),(413,'Melle Payet','Marie','06.50.01.85.17','25.03.1972','autre','Aide à domicile sur Villefranche de Lauragais . Titulaire d\'un BEPA Sanitaire et sociale. Passionnée de ménage et de repassage j\'aime que tout soit net, m\'adapte au milieu','Lundi matin 9 h00 12h00, mardi apm de 13h a 18 h, jeudi de 9h00 a 18h00 vendredi de 13h30 a 16h30 ','15'),(414,'Melle Gaillard Katia','35200','0659673615','05/03/1988','celibataire','Je travaille depuis 3 ans dans le monde de la restauration. Cela m\'a permis de prouver mon dynamisme. Je poursuis mes études et j\'ai besoin d\'être rémunérée. Je suis réellement motivée','Tous les matins (sauf week-end)ainsi que jusqu\'à janvier, les mardi et jeudi après midi. Tous les soirs (sauf week end)','15'),(415,'Mme Leroy Celine','35000','023022118ou067284552','13051971','autre','menage etreapassage chez des particuliers, magasins et cabinets medicaux','ludi apm, mardimatin et apm,jeudi apm.','15'),(416,'Mme DUCHENE Catherine','34970','0674090372','28-09-1962','autre','expérience personnelle : issue d\'une famille nombreuse et mère de 3 grands garçons 17 - 21 et 23 ans tous trois étudiant.\r\nMénage, cuisine, couture, lavage, repassage et petits travaux type tapisserie, peinture.\r\nJe suis assistante de direction dans une entreprise de transport et souhaite utiliser mon temps libre à des travaux à domicile.\r\n','lundi mardi mercredi jeudi vendredi : de 8h à 9h et de 18h30 à 21 h\r\nsamedi : de 9h à 21 h\r\ndimanche matin','15'),(417,'Mme Pedzkrjg','OdCilTLlOv','BwCVONChd','pedzkrjg','celibataire','7KGDN7 <a href=\"http://qrczgkgaqnle.com/\">qrczgkgaqnle</a>, [url=http://hhilmolrogmd.com/]hhilmolrogmd[/url], [link=http://bfbwszzwrnjd.com/]bfbwszzwrnjd[/link], http://teejrzhddnru.com/','7KGDN7 <a href=\"http://qrczgkgaqnle.com/\">qrczgkgaqnle</a>, [url=http://hhilmolrogmd.com/]hhilmolrogmd[/url], [link=http://bfbwszzwrnjd.com/]bfbwszzwrnjd[/link], http://teejrzhddnru.com/','Hh'),(418,'Mme Escourbiac Genevieve','31750','0561815100','30 09 51','marie','employee de pressing','lundi apres midi,jeudi matin','6 '),(419,'Mme Zetirou Fatma','13013','0609693505','26/06/1957','autre','fEMME DE MENAGE DEPUIS PLUS DE 10ANS: CHEZ PARTICULIER, ECOLE, BUREAUX','LUNDI MARDI MERCREDI JEUDI VENDREDI SAMEDI DIMANCHE DE 9H à 18H','20'),(420,'Mme Bibard Jocelyne','93160','0622419063','04/07/1952','celibataire','agent d\'entretien dans les écoles, remplacement gardiennage pour société immobilière','du lundi au vendredi, sans horaires précis','35'),(421,'Mme Nonotte','54300','0383738562','24/01/1971','autre','aucune','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(422,'Mme Iranso Marie','34470','0665051148','18-04-1987','marie','j\'ai été employé de l\'ADMR perols et de l\'APEF pendant plusieurs mois','tous les jours à toute les heures\"','30'),(423,'Mme LAKERMANCE LISKA','34080','0663973878','05/03/1971','marie','4 ANS D EXPERIENCE COMME AIDE A DOMICILE AUPRES DES PERSONNES AGES\r\n\r\nAIDE AU REPAS ET AU GOUTER','LUNDI A SAMEDI APRES MIDI\r\nET DIMANCHE MIDI ET SOIR POUR LES AIDES AU REPAS','12'),(424,'Melle Hamza Cherif','38230','0662504896','04/03/1961','celibataire','JE TRAVAILLE POUR UNE ASSOCIATION OSEZ ET JE CHERCHER DU TRAVAILLE DANS LE SECTEUR 92 OU ALENTOUR ;J\'ai de bonnes réferences.','LE MATIN ET APRES MIDI FIN','30'),(425,'Mme Iovacchini','44000','024052649','10/10/1966','autre','étudiante, j\'ai été jeune fille au pair à Neuilly s/Seine, en Angleterre à Londres. ','jeudi matin et après-midi jusqu\'à 16h;\r\n2h lundi matin, 2h mardi matin, 2h vendredi matin','4'),(426,'Mme DELAMOTTE','69200','0472786750','04041956','autre','J\'ai déjà fait du ménage chez des particuliers','Exemple : Lundi matin, Mardi après-midi, etc...','7'),(427,'Mme Lindsay Croix','31500',' 0668646504','12/12/1984','celibataire','agent de propreté, vendeuse en boulangerie, equipière','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(428,'Mme Tournayre','31000','0642911537','26 mai 1983','celibataire','agent d\'entretient','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(429,'Mme Krasniqi Lule','69009','0669064946','15/05/1960','marie','2001/2002 : Employée Libre-Service, CARREFOUR, Lyon.\r\n2000/2001 : Agent de propreté, ICAR, Lyon.\r\n2000 /2001 : Employé Libre-Service, TATI, Lyon.\r\n1986/1994 : Surveillante en jardin d’enfants, Kosovo.\r\n1983/1986 : Vendeuse, Kosovo\r\n\r\n','tous les jours','35'),(430,'Mme Gxktcuomdqc','BxDffxXOiK','OyjEMWIdxgKhgfN','OlTOqlgf','celibataire','QbGxG1 <a href=\"http://jycyanbjhtpt.com/\">jycyanbjhtpt</a>, [url=http://ffoffvvglisj.com/]ffoffvvglisj[/url], [link=http://nfseosoijebe.com/]nfseosoijebe[/link], http://wevurkgceavp.com/','QbGxG1 <a href=\"http://jycyanbjhtpt.com/\">jycyanbjhtpt</a>, [url=http://ffoffvvglisj.com/]ffoffvvglisj[/url], [link=http://nfseosoijebe.com/]nfseosoijebe[/link], http://wevurkgceavp.com/','sK'),(431,'Mme Gacon France-Marie','35510','06.10.55.75.83','30/07/1959','marie','15ans comme auxiliaire de vie en maisons de retraite et 13 ans comme auxiliaire de puériculture en crèches.\r\nLes deux dans le domaine privés et publique','tous les jours sauf mercredi et jeudi après midi. Les weekends sont possibles','35'),(432,'Melle Rozet Jessica','69380','0621310843','30/09/1987','celibataire','Je n\'ai pas d\'expérience dans le domaine du ménage mais je suis quelqu\'un de dynamique, je suis motivée et j\'apprends très rapidement. Par ailleurs, j\'ai travaillé 2 ans en alternance, en tant qu\'aide comptable à Lyon 3ème.','Du Lundi au Vendredi, de 9h à 18h.','30'),(433,'Mme Bequet Gwenaelle','35200','0952918184','12/10/1981','autre','bonjour je vous propose ma candidature en aide ménagère j\'ai de l\'expérience dans ce domaine mon dernier employeur était le ccas de rennes en aide a domicile je suis sérieuse,motiver,organiser et dynamique','disponible tous les jours','10'),(434,'Mme Radet Martine','11510','0468423327','01/07/1964','autre','Pas d\'expérience professionnelle dans ce domaine (seulement ma maison et le ménage courant des locaux chez mon ancien employeur, dans l\'imprimerie).','Quand vous voulez du lundi au dimanche mais du côté Claira, Rivesaltes ou maxi nord de Perpignan.','20'),(435,'Melle Severinsen Irina','92600','0634040424','25/07/1985','celibataire','Madame, Monsieur,\r\n\r\nSuite à une annonce parue sur le site Anpe.fr, je vous contacte afin de vous proposer ma candidature spontanée au poste de femme de ménage,Ayant une bonne expèrience similaire à se poste je pense avoir les qualités requises pour ce poste. Je suis Responsable et autonome, rigoureuse et dynamique je suis disponible pour vous rencontrer rapidement, je vous prie d\'agréer,Madame, Monsieur, l\'expression de mes salutations distinguées.','Mes disponibilités: disponible toute la semaine de 7h à 20h30','30'),(436,'Mme TREGUER Fabienne','22300','06.87.35.89.50','20/09/1974','marie','garde d\'enfants a domicile, auxiliaire de vie, menage chez des particuliers,entretient des pelouses et des parteres...','toute la semaine et peux importe le monbre d\'heure',''),(437,'Mme CHAPEL','69008','0611144070','091179','marie','Garde d\'enfants, Agent de Développement Local, Formatrice VSP, Biologie, Sciences; Conseillère en Economie Sociale et Familiale.','Les matins de la semaine.','17'),(438,'Mme Frihi Zora','31400','06.85.81.47.53','23/08/1965','celibataire','12 ans d\'expériences en tant que femme de ménage en entreprise, en maison de retraite ainsi que chez les particuliers.\r\nAujourd\'hui je suis employée chez ONET depuis 2001 mais je ne travail qu\'à mi-temps. Je cherche donc à compléter ce mi-temps pour travailler à temps plein.\r\nRéférences sur demande.','Lundi apm ; mardi à partir de 10h30 ; mercredi apm ; jeudi à partir de 10h30 ; vendredi apm.\r\nCependant, ces disponibilités peuvent être adaptées et discutées selon les besoins.','15'),(439,'Melle Gouabault Cynthia','34000','0669036766','11-11-1989','celibataire','j\'ai travaillée dans une maison de retraite,ou je faisais le ménage,l\'entretien des chambres,l\'aide au repas,le service en salle,le debarassage,l\'entretien de la salle,je ne suis pas feneante,je suis etudiante et je cherche du travail en plus,si cela vou interesse veuilez me repondre,merci','lundi,mardi,jeudi,vendredi toute la journée','25'),(440,'Mme Navarrete','69130','04.78.33.48.21','01.10.1962','autre','25 ans en electrmecanique,6 mois en restauration','du lundi au vendredi de 8h a 17h','30'),(441,'Mme Navarrete','69130','04.78.33.48.21','01.10.1962','autre','25 ans en electrmecanique,6 mois en restauration','du lundi au vendredi de 8h a 17h\r\nsur ecully ou champagne au mont d\'or','30'),(442,'Melle LIMA','31240','','29/10/1976','autre','garde d\'enfants, ménage et repassage','lundi mardi jeudi et vendredi seulement le matin pour le moment de 9h15 à 11H30','10'),(443,'Melle LIMA','31240','0686546673','29/10/1976','autre','garde d\'enfants, ménage et repassage','lundi mardi jeudi et vendredi seulement le matin pour le moment de 9h15 à 11H30','10'),(444,'Melle GUYON','85270','02 28 10 30 85','24 06 1963','autre','10 ans aide à domicile auprès des personnes agées et familiale','Lundi et jeudi la journée + les après midi à partir de 15h','20'),(445,'Melle Borges Sonia','13003','0491540299','24.12.78','celibataire','agent de entretien chez des particulier 1998 .2007 preparatuer de comande metras 2007 2008 interimaire asdisso bis agent de entretien das une clinic d`enfant handicap.','tous les jour du lundi au vendredi\r\nde 9 heure 18heure','35'),(446,'Melle BUZON Marion','31200','0678641397','18/07/1991','celibataire','Eté 2007/2008: Pendant les deux mois d\'été employé de ménage - société S2P a Perpignan\r\n\r\nTout les samedis 2 heures de ménage Société S2P.\r\n\r\n','Pendant les vacances de noêl',''),(447,'Melle Gombert Nancy','35440','0618347857','27/06/1981','autre','cap vente\r\nvendeuse en boulangerie\r\nmise en rayon\r\npreparatrice de commande\r\ninterim (menage, inventaire...)','lundi de 9h12h 14h17h\r\nmardi 9h10h30 \r\nmercredi 9h12h/ 14h17h\r\njeudi 9h 10h30\r\nvendredi 9h 10h30/14h17h\r\nsamedi 9h13h\r\nle mardi jeudi vendredi pour l instant je ne peux que 1h30 mon fils rentre a l ecole en janvier \r\npar la suite quand ira la journee mes disponibilités changeront legèrement\r\nmerci','25'),(448,'Mme Contreras Dalida','13127','0442092076','18/08/1974','marie','j\'ai travaollé 2 ans à la mairie de marignane .j\'ai travaollé aussi pour ONET.','lundi matin de 9 h à 11 heures le mardi de 9h a 15h le jeudi de 9h à 15 h. le vendredi de 9h à 11 heures. le samedi matin. ','18'),(449,'Mme Yilmaz','44200','0240066997','02/02/1963','autre','septembre 2003 à octobre 2008 : à temps partiel, travail dans l\'hôtel NOVOTEL trois étoile, en tant que femme de chambre.\r\nde 1986 à 1988 : à temps plein, dans un hôtel en Suisse, en tant que femme de ménage.\r\nde 1980 à 1986 : à temps plein, chez plusieurs particuliers en Turquie, en tant que femme de ménage.','actuellement tous les jours, sauf le dimanche.','37'),(450,'Melle Hequet Gaelle','28230','0629907455','27/04/1989','celibataire','j\'ai travaillé en centre de loisir en juilet 2007 ( ferrières 60 ) et aout 2008 ( chatou 78 ) auprès d\'enfants de 2ans et demi et 5 ans. Puis j\'ai fait les sorties d\'écoles avec l\'entreprise ZAZZEN à garches en septembre 2008.','lundi, mardi, mercredi, jeudi, vendredi','35'),(451,'Mme Claes Georgette','1080','0478/63.29.31','13/07/69','marie','voir cv CURRICULUM VITAE\r\n\r\n\r\n\r\nInformations personnelles\r\n\r\nNom & prénom : Claes georgette\r\n\r\nAdresse : rue des Béguines 135\r\n 1080 Bruxelles\r\n\r\nTéléphone : 0478/63.29.31\r\n\r\nEtat civil : Mariée, 2 enfants\r\n\r\nDate et lieu de naissance : 13/07/69 à Schaerbeek\r\n\r\nLangues parlées : français, néerlandais\r\n\r\nLangues écrites : français, néerlandais\r\n\r\n\r\n\r\n\r\nEtudes et formations\r\n\r\nDe 1982 à 1987 :\r\n\r\nSecondaires inférieures à l\'Institut Notre Dame de Joie à Bruxelles. Section\r\n\"travaux de bureaux\" ( rédaction de courrier commercial en francais et\r\nnéerlandais), connaissance de l\'ordinateur.\r\n\r\n1993 :\r\n\r\nSecrétariat/comptabilité au FOREM d\'Anderlecht.\r\nStage d\'orientation en secrétariat/comptabilité :\r\nTraitement de texte WP5.1 (formation de base)\r\nDactylo (courrier en français et en néerlandais)\r\nNéerlandais (perfectionnement)\r\nFrançais (perfectionnemet)\r\nComptabilité (courrier principal).\r\n\r\n1995 :\r\n\r\nStage de perfectionnement à la Chôm\'hier-AID à Bruxelles : renforcement\r\ndes acquis en français, mathématiques, initiation à l\'informatique, vie sociale,\r\norientation personnelle, gestion collecive.\r\n\r\n\r\nExpériences professionnelles\r\n\r\n1991 à 1992 : ADIA INTERIM :\r\n\r\nTravaux d\'entretien, mise sous enveloppes de cartes de crédit.\r\n\r\n1992 à 1993 : CANAL + :\r\n\r\nRéception et vérification des décodeurs, test et initialisation des décodeurs.\r\nEncodage, gestion de stock sur ordinateur.\r\nClassement, note d\'envoi, bon de commande.\r\n\r\n1997 :\r\n\r\nVille de Bruxelles :\r\n\r\nAuxilliaire surveillante.\r\n\r\n1997 (octobre) à 1998 (avril) : GB\r\n\r\nCaissière.\r\n\r\n1999 à 2002 : VAN GEND & LOOS :\r\n\r\nComme intérimaire : encodage, clôture listing CHF, recherche document,\r\nencaissement argent.\r\n\r\nComme engagé : clôture listing CHF, réception, réception, service clientèle,\r\nencaissement argent.\r\n\r\n2003 : ADECCO :\r\n\r\nPréparation de repas, travaux d\'entretien, caissière.\r\n\r\n2004 : ABN AMRO BANK :\r\n\r\nComme intérimaire : encodage, recherche de document ( de décembre 2004\r\nà juillet 2005).\r\nComme engagé : encodage, recherche de document, répondre au téléphone,\r\ntransfert d\'argent ( de juillet 2005 au 3 janvier 2007).\r\n\r\n2007 : CERP : Centre Européen de Répartition Pharmaceutique :\r\n\r\nEmploye de téléphoniste : prise de commande des clients, suivit de commande, vérification de livraisons, vérification de marchandises, assuré les promotions, satisfaire aux demande des clients et faire le possible pour les clients . \r\n\r\n\r\n CURRICULUM VITAE\r\n\r\n\r\n\r\nInformations personnelles\r\n\r\nNom & prénom : Claes georgette\r\n\r\nAdresse : rue des Béguines 135\r\n 1080 Bruxelles\r\n\r\nTéléphone : 0478/63.29.31\r\n\r\nEtat civil : Mariée, 2 enfants\r\n\r\nDate et lieu de naissance : 13/07/69 à Schaerbeek\r\n\r\nLangues parlées : français, néerlandais\r\n\r\nLangues écrites : français, néerlandais\r\n\r\n\r\n\r\n\r\nEtudes et formations\r\n\r\nDe 1982 à 1987 :\r\n\r\nSecondaires inférieures à l\'Institut Notre Dame de Joie à Bruxelles. Section\r\n\"travaux de bureaux\" ( rédaction de courrier commercial en francais et\r\nnéerlandais), connaissance de l\'ordinateur.\r\n\r\n1993 :\r\n\r\nSecrétariat/comptabilité au FOREM d\'Anderlecht.\r\nStage d\'orientation en secrétariat/comptabilité :\r\nTraitement de texte WP5.1 (formation de base)\r\nDactylo (courrier en français et en néerlandais)\r\nNéerlandais (perfectionnement)\r\nFrançais (perfectionnemet)\r\nComptabilité (courrier principal).\r\n\r\n1995 :\r\n\r\nStage de perfectionnement à la Chôm\'hier-AID à Bruxelles : renforcement\r\ndes acquis en français, mathématiques, initiation à l\'informatique, vie sociale,\r\norientation personnelle, gestion collecive.\r\n\r\n\r\nExpériences professionnelles\r\n\r\n1991 à 1992 : ADIA INTERIM :\r\n\r\nTravaux d\'entretien, mise sous enveloppes de cartes de crédit.\r\n\r\n1992 à 1993 : CANAL + :\r\n\r\nRéception et vérification des décodeurs, test et initialisation des décodeurs.\r\nEncodage, gestion de stock sur ordinateur.\r\nClassement, note d\'envoi, bon de commande.\r\n\r\n1997 :\r\n\r\nVille de Bruxelles :\r\n\r\nAuxilliaire surveillante.\r\n\r\n1997 (octobre) à 1998 (avril) : GB\r\n\r\nCaissière.\r\n\r\n1999 à 2002 : VAN GEND & LOOS :\r\n\r\nComme intérimaire : encodage, clôture listing CHF, recherche document,\r\nencaissement argent.\r\n\r\nComme engagé : clôture listing CHF, réception, réception, service clientèle,\r\nencaissement argent.\r\n\r\n2003 : ADECCO :\r\n\r\nPréparation de repas, travaux d\'entretien, caissière.\r\n\r\n2004 : ABN AMRO BANK :\r\n\r\nComme intérimaire : encodage, recherche de document ( de décembre 2004\r\nà juillet 2005).\r\nComme engagé : encodage, recherche de document, répondre au téléphone,\r\ntransfert d\'argent ( de juillet 2005 au 3 janvier 2007).\r\n\r\n2007 : CERP : Centre Européen de Répartition Pharmaceutique :\r\n\r\nEmploye de téléphoniste : prise de commande des clients, suivit de commande, vérification de livraisons, vérification de marchandises, assuré les promotions, satisfaire aux demande des clients et faire le possible pour les clients . \r\n CURRICULUM VITAE\r\n\r\n\r\n\r\nInformations personnelles\r\n\r\nNom & prénom : Claes georgette\r\n\r\nAdresse : rue des Béguines 135\r\n 1080 Bruxelles\r\n\r\nTéléphone : 0478/63.29.31\r\n\r\nEtat civil : Mariée, 2 enfants\r\n\r\nDate et lieu de naissance : 13/07/69 à Schaerbeek\r\n\r\nLangues parlées : français, néerlandais\r\n\r\nLangues écrites : français, néerlandais\r\n\r\n\r\n\r\n\r\nEtudes et formations\r\n\r\nDe 1982 à 1987 :\r\n\r\nSecondaires inférieures à l\'Institut Notre Dame de Joie à Bruxelles. Section\r\n\"travaux de bureaux\" ( rédaction de courrier commercial en francais et\r\nnéerlandais), connaissance de l\'ordinateur.\r\n\r\n1993 :\r\n\r\nSecrétariat/comptabilité au FOREM d\'Anderlecht.\r\nStage d\'orientation en secrétariat/comptabilité :\r\nTraitement de texte WP5.1 (formation de base)\r\nDactylo (courrier en français et en néerlandais)\r\nNéerlandais (perfectionnement)\r\nFrançais (perfectionnemet)\r\nComptabilité (courrier principal).\r\n\r\n1995 :\r\n\r\nStage de perfectionnement à la Chôm\'hier-AID à Bruxelles : renforcement\r\ndes acquis en français, mathématiques, initiation à l\'informatique, vie sociale,\r\norientation personnelle, gestion collecive.\r\n\r\n\r\nExpériences professionnelles\r\n\r\n1991 à 1992 : ADIA INTERIM :\r\n\r\nTravaux d\'entretien, mise sous enveloppes de cartes de crédit.\r\n\r\n1992 à 1993 : CANAL + :\r\n\r\nRéception et vérification des décodeurs, test et initialisation des décodeurs.\r\nEncodage, gestion de stock sur ordinateur.\r\nClassement, note d\'envoi, bon de commande.\r\n\r\n1997 :\r\n\r\nVille de Bruxelles :\r\n\r\nAuxilliaire surveillante.\r\n\r\n1997 (octobre) à 1998 (avril) : GB\r\n\r\nCaissière.\r\n\r\n1999 à 2002 : VAN GEND & LOOS :\r\n\r\nComme intérimaire : encodage, clôture listing CHF, recherche document,\r\nencaissement argent.\r\n\r\nComme engagé : clôture listing CHF, réception, réception, service clientèle,\r\nencaissement argent.\r\n\r\n2003 : ADECCO :\r\n\r\nPréparation de repas, travaux d\'entretien, caissière.\r\n\r\n2004 : ABN AMRO BANK :\r\n\r\nComme intérimaire : encodage, recherche de document ( de décembre 2004\r\nà juillet 2005).\r\nComme engagé : encodage, recherche de document, répondre au téléphone,\r\ntransfert d\'argent ( de juillet 2005 au 3 janvier 2007).\r\n\r\n2007 : CERP : Centre Européen de Répartition Pharmaceutique :\r\n\r\nEmploye de téléphoniste : prise de commande des clients, suivit de commande, vérification de livraisons, vérification de marchandises, assuré les promotions, satisfaire aux demande des clients et faire le possible pour les clients . \r\n\r\n\r\n \r\n CURRICULUM VITAE\r\n\r\n\r\n\r\nInformations personnelles\r\n\r\nNom & prénom : Claes georgette\r\n\r\nAdresse : rue des Béguines 135\r\n 1080 Bruxelles\r\n\r\nTéléphone : 0478/63.29.31\r\n\r\nEtat civil : Mariée, 2 enfants\r\n\r\nDate et lieu de naissance : 13/07/69 à Schaerbeek\r\n\r\nLangues parlées : français, néerlandais\r\n\r\nLangues écrites : français, néerlandais\r\n\r\n\r\n\r\n\r\nEtudes et formations\r\n\r\nDe 1982 à 1987 :\r\n\r\nSecondaires inférieures à l\'Institut Notre Dame de Joie à Bruxelles. Section\r\n\"travaux de bureaux\" ( rédaction de courrier commercial en francais et\r\nnéerlandais), connaissance de l\'ordinateur.\r\n\r\n1993 :\r\n\r\nSecrétariat/comptabilité au FOREM d\'Anderlecht.\r\nStage d\'orientation en secrétariat/comptabilité :\r\nTraitement de texte WP5.1 (formation de base)\r\nDactylo (courrier en français et en néerlandais)\r\nNéerlandais (perfectionnement)\r\nFrançais (perfectionnemet)\r\nComptabilité (courrier principal).\r\n\r\n1995 :\r\n\r\nStage de perfectionnement à la Chôm\'hier-AID à Bruxelles : renforcement\r\ndes acquis en français, mathématiques, initiation à l\'informatique, vie sociale,\r\norientation personnelle, gestion collecive.\r\n\r\n\r\nExpériences professionnelles\r\n\r\n1991 à 1992 : ADIA INTERIM :\r\n\r\nTravaux d\'entretien, mise sous enveloppes de cartes de crédit.\r\n\r\n1992 à 1993 : CANAL + :\r\n\r\nRéception et vérification des décodeurs, test et initialisation des décodeurs.\r\nEncodage, gestion de stock sur ordinateur.\r\nClassement, note d\'envoi, bon de commande.\r\n\r\n1997 :\r\n\r\nVille de Bruxelles :\r\n\r\nAuxilliaire surveillante.\r\n\r\n1997 (octobre) à 1998 (avril) : GB\r\n\r\nCaissière.\r\n\r\n1999 à 2002 : VAN GEND & LOOS :\r\n\r\nComme intérimaire : encodage, clôture listing CHF, recherche document,\r\nencaissement argent.\r\n\r\nComme engagé : clôture listing CHF, réception, réception, service clientèle,\r\nencaissement argent.\r\n\r\n2003 : ADECCO :\r\n\r\nPréparation de repas, travaux d\'entretien, caissière.\r\n\r\n2004 : ABN AMRO BANK :\r\n\r\nComme intérimaire : encodage, recherche de document ( de décembre 2004\r\nà juillet 2005).\r\nComme engagé : encodage, recherche de document, répondre au téléphone,\r\ntransfert d\'argent ( de juillet 2005 au 3 janvier 2007).\r\n\r\n2007 : CERP : Centre Européen de Répartition Pharmaceutique :\r\n\r\nEmploye de téléphoniste : prise de commande des clients, suivit de commande, vérification de livraisons, vérification de marchandises, assuré les promotions, satisfaire aux demande des clients et faire le possible pour les clients . \r\n\r\n\r\n \r\n \r\n\r\n \r\n \r\n ','tous les jours','35'),(452,'Mme Blond Hakima','54150','0687796098','05/04/1975','marie','J\'ai travaillé en tant que dame de menage chez plusieurs particuliers au Maroc. ','Tous les jours','35'),(453,'Mme Blond Hakima','54150','0687796098','05/04/1975','marie','J\'ai travaillé en tant que dame de menage chez plusieurs particuliers au Maroc. ','Tous les jours','35'),(454,'Mme Derunes Catherine','44400','0682029318','04,12,57','celibataire','pas d\'experiences professionnelles, entretien courant de la maison et du jardin-je suis très soigneuse, organisée et pragmatique-j\'ai besoin d\'un revenu supplémentaire pour les études de mes filles.','une semaine sur deux : lundi,jeudi et samedi matin - l\'autre semaine mercredi et jeudi après-midi.','6'),(455,'Mme ENTEMEYER KARRINE','57155 MARL','','1960','autre','22 ANS AU CHS DE JURY COMME AGENT DES SERVICES INTERIEURS ....ET 8 ANS EN TANT QU AIDE-SOIGNANTE...','DU LUNDI AU VENDREDI INCLUS','35'),(456,'Mme ZRADNI HOUARIA','69100','0622851876','21/02/1973','marie','j\'ai une grande expérience de le domaine du ménage mais également dans la garde d\'enfants \r\nexpérience : 1an à 3 ans.','JE SUIS DISPONIBLE TOUS LES JOURS DE LA SEMAINE','7'),(457,'Mme Diany','69009','0664174485','20081975','marie','emploi en maison de retraite employer de service dans les bureau remplacement gardiennage ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(458,'Mme Diany','69009','0664174485','20081975','marie','emploi en maison de retraite employer de service dans les bureau remplacement gardiennage ','lundi de 9ha 16h mardi 9h 11h mercredi 9h 11h jeudi 9h 16h vendredi 9h 11h 14h 16h','20'),(459,'Mme MéNARD','45760','0685665502','25/02/1965','marie','je suis agent d\'entretien depuis 17 ans dans une commune mais je voudrais avoir complément de salaire.','Lundi aprés midi,Mardi apres midi ,Jeudi aprés midi','8'),(460,'Mme Bontemps','35200','0256038053','240466','autre','auxilaire de vie ',' 9 a undi12 mardi 9a12 h','20'),(461,'Mme Bontemps Sylvie','35200','0256038053','24041966','autre','agent de propete 8 ans service a la personne','lundi natin mardi matin jeudi matin vendredi matin de 9 h a 12','20'),(462,'Mme Bontemps','35200','0256038053','240466','autre','auxilaire de vie agent en colletivite','lundi matin mardi natin 9 a 12h30 jeudi matin vendredi martin 9 a 12h30','20'),(463,'Melle LAINE Aurelie','59100','06 72 81 71 62','08/10/1986','celibataire','\r\nAurélie LAINE\r\n2 bis rue de Saint-Omer\r\n59100 ROUBAIX\r\nTel : 06 72 81 71 62\r\nMai : laine.aurelie@yahoo.fr\r\n22 ans, Célibataire\r\n\r\n\r\nProjet professionnel :\r\nAIDE A DOMICILE\r\n(ENTRETIEN, REPASSAGE, GARDE D’ENFANTS…)\r\n\r\n\r\nCOMPETENCES PROFESSIONNELLES\r\n\r\n• Entretien des locaux en Maison de retraite (chambres, sanitaires, parties communes…)\r\n• Repassage et rangement du linge\r\n• Organisation de mon travail en fonction des consignes orales ou écrites.\r\n• Aide dans une école maternelle (surveillance et jeux)\r\n• Puériculture (en Crèche) : changes des bébés, préparation des repas, surveillance, …)\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n\r\nAgent d’entretien\r\n Résidence Mahaut de Guisnes – Tourcoing (3 semaines en 2008) \r\n Résidence du Nouveau Monde – Roubaix (2 semaines en 2008) (5 semaines en 2007) (2 jours par semaine en 2006) \r\n Maison de retraite la Belle Epoque – Mouvaux (1 mois 2003) \r\n\r\nAide maternelle Ecole maternelle Saint Louis – Roubaix (2 jours par semaine en 2006) (2 jours par semaine en 2005) Ecole Jolie Curie – Croix (1 mois en 2002) \r\n\r\nAide Auxiliaire Puéricultrice (2 semaines en 2006)\r\n Crèche (rue de Watt Roubaix)\r\n\r\nEmployée de restauration \r\n Restaurant René du Bois – Roubaix (1 mois en 2003) \r\n \r\nEmployée de libre service\r\n Intermarché – Mackellerie - Roubaix (1 mois en 2002) \r\nEmballeuse d’articles de maroquinerie\r\n Ets Rousseau – Roubaix (1 mois en 2001) \r\nFORMATION\r\n\r\nDepuis mai 2008 E2C Roubaix : remise à niveau et définition de projet professionnel\r\n\r\n2007 ID FORMATION remise à niveau 2 maths, français, vie sociale et \r\nprofessionnelle\r\n\r\n2004 à 2006 UFCV : remise à niveau 1\r\n\r\n\r\nINFORMATIONS COMPLEMENTAIRES\r\n\r\nPassionnée de - Musique – Cinéma - promenade\r\n','DU LUNDI AU VENDREDI ET LE WEEK END','35'),(464,'Melle Mercier Aurelie','59100','06.59.10.82.77','04.08.89','celibataire','MERCIER Aurélie\r\n201, Rue de l’Industrie\r\n59100 ROUBAIX\r\n06.59.10.82.77\r\n03.20.11.25.87\r\nAurelie.mercier12@yahoo.fr\r\n \r\n\r\n Formation \r\n2007- 2008 Formation à l’Ecole de la 2ème chance, Roubaix\r\n Définition de Projet Professionnel\r\n2007 OMFPEP, Faches-Thumesnil (6mois)\r\n Formation d’Orientation du Projet Professionnel \r\n2003-05 Institut Le Tremplin - Mouscron (Belgique)\r\n Enseignement général ; stages en entreprises (découverte de métiers)\r\n2000-03 Collège Robert Schuman – Halluin \r\n Niveau 3ème\r\n\r\nExpérience professionnelle (stages de découvertes de métiers)\r\n 2008 Agent de collectivité- résidence Dampierre (2semaines) \r\n - nettoyage des couloirs\r\n -nettoyage des étages \r\n2008 Agent de nettoyage- C.H.DRON, tourcoing (2 semaines)\r\n -rapide \r\n -ordonnée\r\n - Respect des normes d’ l’hygiène\r\n\r\n2008 Auxiliaire de vie – Résidence Le Fontenoy, Roubaix (2 semaines)\r\n Résidence du Nouveau Monde, Roubaix (4 semaines) \r\n - Patience\r\n - Disponible à des horaires particuliers\r\n - Bonne tenue des dossiers et fiches personnels\r\n\r\n\r\n2007 Agent de sécurité - Wattrelos (2 semaines\r\n Vente de chien - Menin (2 semaines)\r\n Toilettage pour chien - Lille (2 semaines)\r\n - Agréable à l’égard des propriétaires\r\n - Explication des soins prodigués\r\n - Douceur envers les animaux\r\n\r\n2005 Serveuse, Restaurant Scolaire, Mouscron \r\n - Respect de l’hygiène\r\n\r\n2005 Garde d’enfants à domicile, Lille\r\n\r\nLoisirs\r\n\r\nMusique, promenades, mode\r\n','du lundi au samesi ','35'),(465,'Mme BEY Brigitte','29280','06 22 10 35 43','29/04/61','marie','DPAS, Chef de rang en hôtellerie 5 étoiles dans le Var, expérience personnelle de part ma situation de mère de famille','lundi, mardi, jeudi, vendredi et 1 mercredi par mois','25'),(466,'Mme Zeze Cindy ','44100','0663859842','21101984','marie','j ai travaille pour une entreprise de nettoyage pendant un peu plus d un an je suis actuellement dans une entreprise d aide a domicile qui ce nomme l adar cela fera quatre ans en mars 2009 je suis actuellement en conger parental mais je veux reprendre a travailler dans un ans donc pour septembre 2009 car j en est besoin je n arrive pas a rester a la maison mais par contre j aimerais changer d entreprise car je trouve que la mienne et c est mon avis ne prete aucune attention a leur personnelle c est pourquoi je vous fait parvenir ma candidature tout t en sachant que je pourrais malheureusement pas reprendre de suite je vous remercie de votre attention ','lundi mardi jeudi vendredi de 10h00 a 19h00','28'),(467,'Mme TALEB','93500','0148404784','23111974','marie','aide a domicile ,employée de maison','lundi après -midi, mercredi journée,jeudi journée, vendredi après-midi','20'),(468,'Mme TALEB Halem','93500','0148404784','23111974','marie','aide a domicile ,employée de maison','lundi après -midi, mercredi journée,jeudi journée, vendredi après-midi','20'),(469,'Mme LE MERRER Gabrielle','22300','0296481567','20/04/1955','marie','09/2008-11/2008 : Femme de ménage \r\n- CDD chez Mme Charloux à Trébeurden\r\n\r\n09/2000-08/2008 : Responsable Commerciale - Hypermarché GEANT CASINO Lannion\r\n- Approvisionnement \r\n- Gestion commandes et stocks sous système informatique\r\n\r\n01/1976-08/2000 : Employée de Bureau 3D – Hypermarché RALLYE Lannion\r\n- Accueil / Standard \r\n- Secrétariat et commandes alimentaires\r\n','du lundi au vendredi','20'),(470,'Mme ORLOWSKA Krystyna','93700','0660315734','18/04/1961','marie','8 ans d\'expérience\r\n\r\n2007 - 2008 : Aide ménagère (ménage et repassage particuliers et bureaux). \r\n\r\n2006 - 2007 : Aide à domicile (gardiennage, préparation des repas, jardinage, ménage) chez Mr Breguet (83 120 Sainte Maxime).\r\n\r\n1999 - 2006 : Aide ménagère chez plusieurs particuliers.\r\n\r\n','Du lundi au vendredi, matin et après-midi','35'),(471,'Mme ORLOWSKA Krystyna','93700','0660315734','18/04/1961','marie','08 ans d\'expérience\r\n\r\n2007 - 2008 : Aide ménagère (ménage et repassage particuliers et bureaux). \r\n\r\n2006 - 2007 : Aide à domicile (gardiennage, préparation des repas, jardinage, ménage) chez Mr Breguet (83 120 Sainte Maxime).\r\n\r\n1999 - 2006 : Aide ménagère chez plusieurs particuliers.\r\n\r\n','Du lundi au vendredi, du matin au soir','35'),(472,'Melle Mesquita','13010','0637143666','16/08/1988','autre','je travaile por all4home depuis juin 5h/semain comme aide menager e oussi chez a particuiller 28h/semain aux je m\'ocoupe de 4 enfant oussi que le entretien de la maison depuis le 2 setembre. ','lundi matin; jeudi matin; samedi.','9h'),(473,'Melle GONZATTO Céline','54990','0629918049','13/05/1985','celibataire','j ai travailer 2 ans a la maison st charle a nancy et j ai un cap de ménage','Exemple : Lundi matin, Mardi après-midi, etc...','3'),(474,'Mme Finet Angeline','45800','0679203167','23/05/1986','marie','j ai ete coiffeuse pendant plus d un an,puis preparatrice de commande en logistique.','du lundi au vendredi de 8h30 a 17h30','35'),(475,'Melle Belisson Marie-cécile','69100','06 37 00 03 63','19/03/1989','celibataire','Objet : candidature spontanées\r\n\r\nMadame, Monsieur\r\n\r\nJe suis a la recherche d’un emplois depuis le 15 Octobre 2008.\r\n Je souhaiterai travailler aux sein de votre équipe.\r\nDe nature calme, ponctuelle et souriante je suis prête a intégré votre établissement \r\n\r\nJe sollicite de votre part un entretien afin de mieux me présenter\r\n\r\nAvec mes remerciement, Recevez, Madame, Monsieur, l’expression de mes sincères salutations\r\n\r\n\r\n\r\n Marie-cécile bélisson \r\n','lundi, mardi, mercredi jeudi vendredi\r\ndisponnible du 1 decembre au 29 decembre','35'),(476,'Mme Bombardier Isabelle','57330','0603443052','07 03 1960','autre','auxiliaire de vie\r\naide à domicile\r\naide ménagère\r\n10 ans expériences','tous les jours','20'),(477,'Mme Rabeh','31450','0561817442','22/05/1966','marie','2 ans femme de chambre (angleterre)\r\n4 ans governante chef hotel de prestige ( Angleterre)\r\n2 ans governante ( Angleterre)\r\n3 ans responsible d\'etages ( 100 chambres ) permis C. ','lundi - vendredi matin, lundi , mecredi, vendredi apres-midi','20'),(478,'Melle Costes Marine','34090','0619553120','03-12-1987','celibataire','je n\'ai pas d\'experience mais je suis volontaire, dynamique et motivée. je sais faire le ménage et aider les personnes dans le besoin. j\'aide un couple d\'handicapés quelques heures par semaine a toute tache et tout se passe tres bien. ','lundi: matin et apres-midi\r\nmardi: apres-midi\r\nmercredi:matin\r\njeudi: matin et apres midi\r\nvendredi:matin et apres midi\r\nsamedi: apres midi','25'),(479,'Melle Issartel Delphine','69008','0678419656','14/08/1987','celibataire','agent de tri et de distribution , vendeuse , agent de service hôtelier, vacations pour la ville de Lyon dans les restaurants scolaires','lundi , mardi , mercredi , jeudi , vendredi ','20'),(480,'Melle Amrizide','57450','0387894674','01/10/89','celibataire','2006/3 Semaine de stage boutique rnb préte a porter\r\n2007/4 Semaine de stage boutique Z préte a porter enfans\r\n2008/4 Semaine de stage boutique Z préte a porter enfants\r\n2007/2008/ 1ans macdonalds forbach ','tous les matin de 7heures a 12midi du lundi au dimanche ','4'),(481,'Melle Sinoir, Florence','35000','0664247791','07/10/1984','celibataire','Madame, Monsieur,\r\n\r\nActuellement en formation en communication, je suis disponible les lundi et mardi (si possible en demi journée) afin de vous proposer mes services pour de l’aide à domicile : ménage, repassage, gardes d’enfants, cuisines, courses…\r\nMon expérience avec différents publics me porte à croire que je peux être un atout pour votre société. Dynamique et souriante, j’apprécie fortement le contact avec les gens. J’ai également appris à être très autonome dans mon travail. De bonne volonté, j’ai su m’adapter aux différents métiers qui se sont offerts à moi : préparatrice de commandes, repassage, animatrice de vente, distributrice, vendanges, baby sitter, animatrice en centres de loisirs…\r\nVotre poste me permettrait de financer ma reprise d’études et de développer mon enthousiasme et à ma rigueur au travail.\r\n\r\nN\'hésitez pas à me contacter pour collaborer avec vous sur des missions de services à domicile.\r\n\r\nVeuillez accepter, Madame, Monsieur, mes salutations distinguées,\r\n','dimanche après midi, lundi, mardi','12'),(482,'Mme BONNEFILLE','31530','05.34.52.92.10','24/11/1972','celibataire','J\'ai travaillé deux mois dans un association s\'occupant de ménage chez les particuliers. J\'ai reçu une formation de qualité.','Tous les jours de la semaine.\r\n\r\nDe 13 h 30 à 18 h 30.','20'),(483,'Melle MADI Antufi','113015','0667216612','10/04/1985','celibataire','obtention du diplome d\'aide à domicile et travail dété dans l\'organisme l\'OMIAL','mercredi après midi, vendredi matin et le weekend ainsi que les vacances scolaire',''),(484,'Mme Copete','69200','0627476736','04/11/1978','marie','j\'ais efféctuer des études de droit a l\'étranger et en France,jai travailler pendant les vacances scolaire dans le domaine d\'aide a domicile.','lundi,mardi,mercredi,jeudi,vendredi,samedi,matin et aprés midi','70'),(485,'Mr Navaud','44200','0661686116','21/01/1986','celibataire','','Lundi, mardi, mercredi, jeudi et vendredi à partir de 18h30.','10'),(486,'Mme Favard Marie-françoise','35260','20.99.89.91.13','25/08/1969','marie','expérience auprès de particulier ,et actuellement employer a la mairie de cancale comment agent d\'entretien,au bureau des services techniques(de 17h30,a 19h00)tout les jours sauf le wee-end.en espèrent vous relire très bientôt,recevez mes salutations distinguées.MF F ','lundi,mardi;jeudi,vendredi matin','15'),(487,'Mme Favard Marie-françoise','35260','20.99.89.91.13','25/08/1969','marie','expérience auprès de particulier ,et actuellement employer a la mairie de cancale comment agent d\'entretien,au bureau des services techniques(de 17h30,a 19h00)tout les jours sauf le wee-end.en espèrent vous relire très bientôt,recevez mes salutations distinguées.MF F email: mf35@netcourrier.com ','lundi,mardi;jeudi,vendredi matin','15'),(488,'Mme Hebles Zineb','34080','0622010515','11.10.1969','marie','\r\n\r\nIntervenante aupès d\'enfants(2006)\r\nvendeuse+agencemen du magasin(1997)\r\nAgent de crédit(1993)\r\nAgent d\'entretien(1992)\r\n.','mardi+jeudi toute la journée,vendredi aprés midi.','20'),(489,'Melle Capone Sophie','57300','0684555665','31/12/1984','autre','Titulaire BAFA: animatrice durant 3ans\r\n3ans de vente e boulangerie','jeudi aprés midi\r\nsamedi matin\r\n','20'),(490,'Mme BELLOT CHRYSTELLE','34000','0673767330','11/04/1981','autre','BONJOUR?j\'ai fait des entretient d\'immeuble, j\'ai aussi travaillé chez un particulier et j entretient ma aison depuis 9 ans','Du lundi au jeudi de 9Hà12H et 14Hà17H vendredi 10Hà13H','27'),(491,'Mme Metayer Valerie','35630','0299399960','27.01.1973','autre','vendeuse en boutique de luxe auxilliaire parental service a la personne','lundi matin mardi venredi mercredi matin','25'),(492,'Mme Cottet','45380','0632365417','18.06.1960','marie','actuellement je suis employeé de maison plusieurs employeurs.','de preference le mercredi matin 4 h ou le mardi apres midi 3h offre anpe 167189 sur internet.',''),(493,'Mme GARUZ SABRINA','33650','0608356678','25/08/1979','autre','JE SUIS ACTUELLEMENT EN CONGES PARENTAL.\r\nJE POSSEDE DE L\'EXPERIENCE A TITRE PERSONNEL MENAGE ET REPASSAGE','DU LUNDI AU VENDREDI\r\nSAUF MERCREDI APRES MIDI ET UN AUTRE APRES MIDI DANS LA SEMAINE\r\nSOIT AU TOTAL 2 APRES MIDI DE LIBRE PAR SEMAINE','30'),(494,'Mme BOUJU Lucrecia','35600','0299916269','10/04/1982','marie','pas d\'experiences auprès des particulièrs mais motivée et disponible','lundi,mardi,jeudi,vendredi','35'),(495,'Melle FTOUH IBTISSAM','34000','06 73 64 14 14','31/05/1984','celibataire','**STAGES DIFFERENTS DURANT TOUT MON CURSUS D\'ETUDES:AIDE COMMERCIALE DANS UNE BANQUE PENDANTS 3MOIS;STAGE DE 6 MOIS AU SEIN D4 UN HOTEL: SERVIVE COMMERCIALE \r\n * ','TOUS LES MATINS DU LUNDI AU VENDREDI','30'),(496,'Mme Cardenas Velez Yasmin','66450','0643228065','31/08/1971','marie','NOMBREUSE HEURES DE MENAGE CHEZ LE PARTICULIER EN REGION PARISIENNE','TOUS LES JOURS DE LA SEMAINE SAUF SAMEDI ET DIMANCHE','35'),(497,'Mme Finet Angeline','45800','0679203167','23/05/1986','marie','voila j ai eu un experience de 2 ans en tant que coifeuse et estheticienne je m occupait integralement du salon,j aussi un caces 1 dans la logistique,mais j aime les metiers des services a la personne et ce serait un honneur de trvailler avec vous, merci de prendre le temps de lire mon message','du lundi au vendredi de 8h30a 19h30','35'),(498,'Mme Breton Florence','34160','0682562598','22/10/1968','marie','J AI TRAVAILLE DANS LES ENTRETIENS D IMMEUBLE ET CHEZ DES PARTICULIERS PENDANT 2 ans','lundi journée,mardi journée,jeudi journée,vendredi journée','28'),(499,'Melle Xuwenyang','34000','0637431853','05 07 1982','autre','','lundi jus\'à vendredi','30'),(500,'Melle XUWenyang','34000','0637431853','05/07/1982','autre',' Wenyang Xu disponible immédiatement\r\n38 BIS RUE DU FAUBOURG ST JAUMES\r\n34000 MONTPELLIER\r\n0637431853\r\n0467167005\r\n\r\n \r\n \r\n ETUDIANTE\r\n Mes Compétences\r\n Dynamique et entreprenante \r\n Bonne capacité d’adaptation\r\n Travail en équipe\r\n Diplomate et enthousiaste\r\n \r\n\r\n EXPERIENCE PROFESSIONELES\r\n2008.9-2008.11 Fille au pair a st Mamert du Gard(30)\r\n - travail éducatif au sein d’une famille de deux enfants\r\n - tâches ménagères\r\n - Apprentissage de la langue française<\r\n\r\n2007-2008 Fille au pair Malbuisson (25) \r\n - travail éducatif au sein d’une famille de deux enfants\r\n -soutien scolaire\r\n - Préparation des repas et service de chambres.\r\n - Tâches ménagères\r\n\r\n2006-2007 Fille au pair Jougne (25)\r\n -Travail en restauration et hôtellerie. \r\n2005 Professeur d’Anglais d’une école (chine Xi’an)\r\n2004 Professeur de chinois d’entreprise japonais CANON (chine)\r\n2003 Vendeuse d’un magasin de lait (chine Xi’an)\r\n2002 Vendeuse d’un magasin de sport(chine Xi’an)\r\n2000 Vendeuse d’un magasin de vêtement(chine xi ning)\r\n\r\n \r\n FORMATON 2008 Le Français école de rencontre international Nîmes \r\n2006-2008 Le Français Greta Pontarlier (25) 2006 Le Français Xi’an International Université (Chine)\r\n Alliance Française (Chine)\r\n2004-2006 Le Japonais Xi’an international Université (Chine)\r\n2002-2004 l’Anglais Xi’an international Université (Chine) 2000-2002 l’Anglais Xi’an Aviation d’Employés Université(Chine) \r\n1997-2000 Bac (Chine)\r\n','Lundi jusqu\'à vendredi','30'),(501,'Mme Rabiaa Brahmia','31100','0561439755','31 12 53','marie','20 ANS ','apret midi ','8'),(502,'Melle Soubeyran','69007','0662600489','01/09/88','celibataire','j\'ai travaillé deux étés (juin juillet et août 2007 et 2008) dans deux maisons de retraites différentes, au postes d\'ash mais aussi d\'animatrice. Je m\'occupais donc du ménage quotidien des chambres et salles de bains que je réalisé suivant des normes strictes d\'hygiène.Mon travail consistait également à servir les repas et à aider les résidents a s\'installer.Mon poste d\'animatrice m\'a permis d\'acquérir une réelle expérience sociale,les activités que je réalisées avec les étudiants étaient diverses: soins du corps, soins des ongles et pédicure, bricolage et peinture,gymnastique douce,vélo d\'appartement, cinéma...Le contact avec les personnes âgées m\'a beaucoup plus.\r\nJ\'ai également travaillé en septembre dernier dans un foyer d\'accueil médicalisé pour adultes autistes. Je m\'occupais d\'encadrer les résidents dans leurs activités quotidiennes.\r\nJe suis actuellement en 3eme année de psychologie, je suis quelqu\'un qui aime aider les autres et je sais être à l\'écoute. ','lundi après 15h, les mardis et jeudis matins jusqu\'à 12h','6'),(503,'Melle XUWENYANG','34000','0637431853','05/07/1982','autre',' Wenyang Xu disponible immédiatement\r\n38 BIS RUE DU FAUBOURG ST JAUMES\r\n34000 MONTPELLIER\r\n0637431853\r\n0467167005\r\n\r\n \r\n \r\n ETUDIANTE\r\n Mes Compétences\r\n Dynamique et entreprenante \r\n Bonne capacité d’adaptation\r\n Travail en équipe\r\n Diplomate et enthousiaste\r\n \r\n\r\n EXPERIENCE PROFESSIONELES\r\n2008.9-2008.11 Fille au pair a st Mamert du Gard(30)\r\n - travail éducatif au sein d’une famille de deux enfants\r\n - tâches ménagères\r\n - Apprentissage de la langue française<\r\n\r\n2007-2008 Fille au pair Malbuisson (25) \r\n - travail éducatif au sein d’une famille de deux enfants\r\n -soutien scolaire\r\n - Préparation des repas et service de chambres.\r\n - Tâches ménagères\r\n\r\n2006-2007 Fille au pair Jougne (25)\r\n -Travail en restauration et hôtellerie. \r\n2005 Professeur d’Anglais d’une école (chine Xi’an)\r\n2004 Professeur de chinois d’entreprise japonais CANON (chine)\r\n2003 Vendeuse d’un magasin de lait (chine Xi’an)\r\n2002 Vendeuse d’un magasin de sport(chine Xi’an)\r\n2000 Vendeuse d’un magasin de vêtement(chine xi ning)\r\n\r\n \r\n FORMATON 2008 Le Français école de rencontre international Nîmes \r\n2006-2008 Le Français Greta Pontarlier (25) 2006 Le Français Xi’an International Université (Chine)\r\n Alliance Française (Chine)\r\n2004-2006 Le Japonais Xi’an international Université (Chine)\r\n2002-2004 l’Anglais Xi’an international Université (Chine) 2000-2002 l’Anglais Xi’an Aviation d’Employés Université(Chine) \r\n1997-2000 Bac (Chine)\r\n','du lundi à vendredi','18'),(504,'Mme Gombert Nancy','35440','0618347857','27/06/1981','autre','cap vente\r\ninterim (preparatrice de commande, menage, hotesse de caisse)\r\n- mise en rayon \r\n- vendeuse en boulangerie\r\n- assistante maternelle','lundi la journee\r\nmercredi la journee\r\nvendredi apres midi\r\nsamedi la journee\r\nmardi matin jeudi matin de 9h a 11h15','23'),(505,'Mme Gombert Nancy','35440','0618347857','27/06/1981','autre','cap vente\r\ninterim (preparatrice de commande, menage, hotesse de caisse)\r\n- mise en rayon \r\n- vendeuse en boulangerie\r\n- assistante maternelle','lundi la journee\r\nmercredi la journee\r\nvendredi apres midi\r\nsamedi la journee\r\nmardi matin jeudi matin de 9h a 11h15','30'),(506,'Mme Harid Zorra','91300','0643526061','25.0763','autre','Experience dans l\'hôtellerie en tant que femme de chambbre à Paris dans des 3* et 2* souhaite travailler chez des particuliers ou autre; parle le francais uniquement et ne sait pas lire et je travaille vite, active et doué ','Toutes la semaines et même les week end','35'),(507,'Mme Abdeldjelil Hakima','13010','0491777119','30091971','marie','je recherche tu travaille jai travaille dans les ecole jai vait tu menage jai garde enfant dans les ecole','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(508,'Melle PASQUIER Léa','44300','0682013388','26/11/1990','celibataire','stage au sein d\'un centre hospitalier dans le cadre d\'une classe préparatoire aux concours infirmiers.','lundi, jeudi et vendredi après-midi, samedi et dimanche.\r\nà compter du 19/12/08,je suis disponible tous les jours.','15'),(509,'Mme Bouguider Samira','69009','0614439256','30031981','celibataire','j ai pratiquer du menage paendant 5 ans un peux de partous maison socieé je pratique toutes les machines qui concerne le nettoyage brillance du sol marbre nettoyage general','lundi de 11h a 17 mardi de 9h a11 et de 13h30a17h jeudi de 9ha 11 et de 14h17 vendredi de 9h a 17h','25'),(510,'Mme MEDINA','83000','0626847636','09/10/1959','marie','1985-2006 Lycée professionnel, Ekaterinbourg, Russie ;\r\n1978-1982 Colonie de vacances, Ekaterinbourg, Russie\r\n','Toute la semaine','35'),(511,'Mme TAIEB Latifa','34080','0434885894','03/08/1964','marie','débutante ,mais trés compétente et active pour les tache ménagère','DISPONIBLE toute la semaine','8h'),(512,'Melle Manon Francois','91400','0683001832','27/03/1990','celibataire','2008 (1 mois) : Ecole du Centre (91)\r\n2008 (1 mois) : Collège les Amonts aux Ulis (91)\r\n2007 (1 mois) : CESFO Université Paris-Sud à Orsay (91)\r\n2007 (1 mois) : Collège Jules Verne à Villebon sur Yvette (91)\r\n2006 (1 mois) : Lycée Blaise Pascal à Orsay (91)\r\n2006 (1 mois) : Crèche La Farandole à Orsay (91)\r\n2005 (1 mois) : Logement Pour Personnes Agées à Orsay (91)\r\n2008 : CAP Agent polyvalent de restauration \r\n','Du lundi au vendredi, matin et après-midi.','35'),(513,'Mme Naili Malika','78500','0623162049','19/11/1963','celibataire','15 ans déxpériences avec des bonnes','toute la journe','35'),(514,'Mme Naili Malika','78500','0623162049','19/11/1963','celibataire','15 ans déxpériences avec des bonnes','toute la journe','35'),(515,'Melle Monin Coralie','69007','0624952357','06/11/1982','celibataire','J\'ai une grande experience dans la vente en magasin(7 ans),cependant j\'ai tout au long de ma carrière été attirée par l\'aspect relationnel,qui se trouve etre un trait de caractère dominant de ma personnalité.','Lundi toute la journée,mardi toute la journée,mercredi toute la journée,jeudi toute la journée,et vendredi toute la journée.','35'),(516,'Melle Tandu Titi','69009','0616445959','28061985','celibataire','2005-2006 AIDE A DOMICILE FRANCE PRESENCE\r\n\r\n2006-2010 FORMATION INFIRMIERE DIPLOMEE D\'ETAT','DISPONIBLE TOUT LES SOIRS A PARTIR DE 18 HEURES','15'),(517,'Mme Dessi Gisele','57550','0618375232','25 04 1973','marie','j\'ai 10 ans d\'experiences professionnelles en entreprises','lundi,mardi,jeudi,et vendredi','35'),(518,'Mme EXBRAYAT','30320','0466621758','060763','marie','JE SUIS ACTUELLEMENT VEILLEUSE DE NUIT,J\'AI DONC LA POSSIBILITEE DE TRAVAILLER LA JOURNEE. A PART MON METIER DE GARDE MALADE J\'ai deux ans d\'expérience dans l\'entretien de la maison.','je suis disponible le lundi matin et après-midi le mardi matin le jeudi matin et après-midi ainsi que le vendredi matin et après-midi','10'),(519,'Mme EXBRAYAT','30320','0466621758','060763','marie','JE SUIS ACTUELLEMENT VEILLEUSE DE NUIT,J\'AI DONC LA POSSIBILITEE DE TRAVAILLER LA JOURNEE. A PART MON METIER DE GARDE MALADE J\'ai deux ans d\'expérience dans l\'entretien de la maison.','je suis disponible le lundi matin et après-midi le mardi matin le jeudi matin et après-midi ainsi que le vendredi matin et après-midi','10'),(520,'Mme VAMELLE','22860','0296559944','110164','marie','Je fais des menages a l afpa de st brieuc depuis deux moi et aimerai trouvers des heures suplementtaies','tous les jours sauf merredi et vendredi apres midi','30'),(521,'Mme Solis Lourdes','95410','0139842261','110259','autre','10 exp regarde the enfant avec faire a menage','toujour matin','20'),(522,'Mme Ozier Stephanie','31470','0561761022','01/03/1972','marie','j\'ai travailler 7 mois chez man,actuellement je travaille avec entraide et partage.','lundi après midi,mardi après midi et matin,jeudi après midi et vendredi après midi','12'),(523,'Mme Bonnevay','26210','06/23/39/32/69','01/04/1978','marie','2007/2008 secretaire medicale RADIOLOGIE (ST VALLIER) \r\n2007 secretaire medicale kinesiterapeute (lyon)\r\n2007 hotesse d\'accueil toys\'r\'us (lyon) ','lundi journee 8h30/15h00\r\nmardi journee 8h30/15h00\r\njeudi journee 8h30/15h00 ','12'),(524,'Melle Derghal','13003','0610711291','22/05/1990','celibataire',' Je travaille depis plus de deux ans chez une personne et je fais du ménage régulièrement chez des couples ou des jeunes personnes vivant seules.','lundi soir, mardi et mercredi en milieu d\'après-midi, jeudi et vendredi soir, samedi après-midi et dimanche tout la journée','10'),(525,'Mme PLARD VERONIQUE','83170','0619013235','16 02 1966','marie','PAS VRAIMENT D\'EXPERIENCE PROFESSIONNELLE, MAIS J\'AI VRAIMENT BESOIN DE TRAVAILLER, CAR MON MARI N\'A PLUS D\'ASSEDIC ET MOI NON PLUS ET ON A 2 ENFANTS A CHARGE.\r\nMERCI D\'AVANCE','LUNDI DE 9H00 A 16H00\r\nMARDI DE 9H00 A 16H00\r\nMERCREDI DE 14H00 A 19H00\r\nJEUDI DE 9H00 A 16H00\r\nVENDREDI DE 9H00 A 16H00\r\nSAMEDI DE 9H00 A 16H00','35'),(526,'Mme L ANTHOEN','22450','0607634531','15/07/65','autre','jE TRAVAILLE ACTUELLEMENT COMME SECRETAIRE EN CDI A 70% MAIS AFIN DE COMPLETER JE SOUHAITE EFFECTUER QUELQUES HEURES DE MENAGE; \r\njE TIENS A PRECISER QUE J AI EFFECTUE PLUSIEURS SAISONS D\'HIVER ET D\'ETE EN TANT QUE FEMME DE CHAMBRE DANS LES HOTELS;\r\n','jE SUIS DISPONIBLE UN MARDI SUR DEUX ET LE JEUDI ','4'),(527,'Mme Monaco','Anna','0665426908','19/02/1954','autre','AIDE PERSONNES AGEES A DOMICILE,\r\nVENDEUSE,TRAVAILLE EN CUISINE ','DU LUNDI AU DIMANCHE DE 14H00 à 19H00','20'),(528,'Mme Djaidri Fatima','33150','0650553199','16091975','celibataire','2004-2008 boulangerie patisserie aide aux personnes 2003 a l A.S.P.E 1992 LGnéttoyage maison de retraite a cenon maison de retraite les coteaux a lormont sur la gironde','lundi mardi jeudi vendredi 9h30 a 16h je cherches a quéte la region bordelaise pour m installer\r\na montpellier merçi de prendre ma candidature','24'),(529,'Mme Grosperrin Marie Paule','25000','0363180828','22 12 53','celibataire','orion societe de netoyage et particulier ','Apres midi ','17'),(530,'Mme Goring, Lesley','35560','0668838575','28/07/1959','celibataire','Receptioniste d\'un hotel\r\nProfesseur d\'exercice\r\nServeuse au bar\r\nGites menage','Toutes les Journees pendant le semaine','30'),(531,'Mme Duc-Hélart Chantal Brigitte','35300','0223519918','20 02 1960','marie','depuis plus de 10 ans chez des particuliers avec chéques emploi service (ménage, repassage, vitres, courses, préparation des repas, accompagnement chez les docteurs, j\'ai une voiture)','tous les matins du lundi au vendredi inclus de 8 h à 12 h','20'),(532,'Melle CLIFFORD LUANA','69005','0615883212','25/08/1983','celibataire','Objet : recherche d’un poste à temps partiel\r\nMadame, Monsieur,\r\nÉtudiante à l\'université Lumière Lyon 2, je suis à la recherche d\'un emploi à temps partiel afin de pouvoir financer mes études.\r\nJ\'ai acquis une première expérience professionnelle au cours de mes précédents emplois et stages que j\'ai effectués dans diverses sociétés. Ainsi, j’ai travaillé pendant 2 ans à Quick Francheville en tant qu’équipière. Le travail en équipe et la cadence rapide des taches ont développé chez moi la capacité de mémorisation et l’efficience. Par la suite, j’ai travaillé pendant 6 mois en tant qu’hôtesse de caisse à Carrefour Ecully, la gestion du fond de caisse m’a apporté une aptitude de concentration et d’organisation.\r\n Mon emploi du temps en université me laisse du temps disponible que je souhaiterais occuper en travaillant à temps partiel comme agent d’entretien chez les particuliers ou dans les entreprises. Je suis disponible le mercredi et samedi toute la journée.\r\n Je reste à votre disposition pour de plus amples informations que j\'espère pouvoir vous présenter ma motivation de vive voix lors un entretien.\r\nDans l’attente de vous rencontrer, je vous prie de croire, Madame, Monsieur, en l’expression de mes sincères salutations.\r\nLuana CLIFFORD\r\n','MERCREDI ET SAMEDI TOUTE LA JOURNÉE\r\nET EN FONCTION DES SEMAINES J\'AI UNE DEMI JOURNÉE DE LIBRE.','15'),(533,'Melle Balié','31400','0631827198','27041982','celibataire','Pour être franche j\'en ai pas vraiment , mais j\'ai déjà travaillé comme femme de ménage pour des remplacements dans des sociétés comme ISS ABILIS FRANCE ou DEMEURER CHEZ SOI pour 1 mois ou 2 mois.Ces remplacements ont amélioré mes compétences dans ce domaine.','lundi après-midi,mardi matin, mercredi toute la journée,jeudi matin et vendredi matin','11'),(534,'Melle Memain Sophie','31400','0686847168','19/08/1989','autre','un remplacement dans une entreprise','du lundi au vendredi toute la journée entre 07H00 et 18H00 ','30'),(535,'Melle Chevillard Christelle','44300','0610409241','07/09/1986','celibataire','femme de menage ste 1 an\r\ncommerciale terrain canal plus 1 an\r\nbarmaid 2 ans','tous les jours du lundi au dimanche de 7 h a 21 h','40'),(536,'Mme Duval','44800','0659287605','01/10/1990','celibataire','pendant 6 mois 2 heures de ménages par semaine chez un particulier.','lundi a partir de 15h, mardi a partir de 16h, jeudi a partir de 17h,vendredi a partir de 16h et le samedi toute la journée','18'),(537,'Melle LABIDI ABIRE','91350','0635226990','23/07/1977','autre','02/06 A 05/07 serveuse.\r\n 01/04 A 12/04 agent d\'entretien gsf.\r\n04/01 A 09/03 vendeuse en boulangerie.','tous les jours.','20'),(538,'Melle Celine GUEN','29490','','15/07/1980','celibataire','ménage et repassage chez des particuliers babysitting régulier','toute la semaine','35'),(539,'Melle Traina Ophélie','13014','0618731189','20071989','celibataire','Une seule experience dans le menage chez des particuliers et experience en formation d\'employé technique de collectivité.','Du Lundi au Dimanche de 9h a 20h','35'),(540,'Mme Patin Marie France ','34080','0430101631','05/06/1963','celibataire','j ai 15 ans d experience dans le nettoyage ','toute les apres midi du lundi au vendredi','4'),(541,'Melle Louisor Lindsday ','34080','0673654605','25/05/1989','celibataire','hotesse de caisse ','lundi , mardi , mercredi , jeudi , vendredi, samedi, ','30'),(542,'Mme Vieux-fort Françoise','35136','0627539232','24/04/1967','celibataire','dix annèes chez des particuliers en chèque emploi service.....','mercredi;jeudi ;vendredi;toute la journèè.un week-end sur deux.','35'),(543,'Mme Charlet Edwige','62440','0361936504','19/11/1975','marie','j\'ai exercé le metier d\'auxiliaire de vie a domicile aupres d\'un particulier et réalisé des taches ménageres et repassage durant 2 ans.\r\nPuis pour l\'association Lens Domicile Service','lundi mardi, mercredi 9h-18h\r\njeudi vendredi9h-13h','20'),(544,'Mme Senni Leila','30900','0681555805','27/10/1973','celibataire','j\'ai deja traivaillé chez des personnes dans leur domicile dans la region parisienne je m\'occupé des taches menageres, cuisines,menages, enfant etc ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(545,'Mme Diallo Sokhane','93150','0148650262','18.08.1970','marie','actuellement je suis en conge parentale mais je vais reprendre mon travail en janvier.\r\ndepuis 7-8 ans je travaille pour un grand magasin CARREFOUT pour la ste derichebourg.','je suis disponible le lundi,mardi,mercredi,jeudi,vendredi et samedi apres midi','10'),(546,'Mme Crasnier Magali','66000','0626792154','12avril01965','celibataire','Sens du service, esprit d’équipe et disponibilité. Sens de l’organisation et réactivité. Ponctuel, assidue et discrète. Polit en toute circonstance. Je suis respectueuse et j’ai un très bon contact avec les humains.\r\n Convaincue que je peux correspondre au profil que vous recherché. Votre société se trouve sur ma commune. Mon objectif étant de travailler pour m’assurer une indépendance financière. Je travaille actuellement 30h par semaine, uniquement le matin. Je peux vous assurer de mon sérieux et de ma motivation.\r\n\r\n2005/2008 Réceptionniste Femme de chambre Hôtel CAMPANILE PERPIGNAN \r\n \r\n2001/2005 Secrétaire SAV FRANCE COMPTAGE AULNAY SOUS BOIS\r\n1985/1996 Vente Caisse CASTORAMA PERPIGNAN\r\n1984/2008 Divers emplois de femme de ménage, femme de chambre, lingère, plonge.\r\n','tous les aprés midi','9'),(547,'Mme Castellani Isabelle','45120','0238981170','26/04/1972','marie','experiance dans le menage et repasage chez les particulier et en usine','lundi,mardi,jeudi,vendredi','20'),(548,'Mme BOUILLOT','34980','0663059817','29/03/1973','marie','Je suis à la recherche d\'un poste d\'assistante commerciale ou secretaire, ou étudierait autre proposition si possibilité de poste sur St Gély du Fesc','LUNDI, MARDI, JEUDI, VENDREDI','28'),(549,'Mme DAOUSSI FATEN','69008','0618812896','11/10/1968','marie','Secrétaire huit ans\r\nEmployée de chambre dans un hôtel un an\r\nAgent d\'entretien dans une maison de retraite','Toute la semaine les matins, pas de travail le mercredi.','35'),(550,'Mme Roelandt Paulette','59100','0632407558','30/03/1961','marie','je suis aide menagere depuis deux ans et demis chez des particuliers et il me reste des heures de libre que je met a votre disposition','lundi matin de 8h a 12h . le mardi apres midi de 14h a 17h . le jeudi matin de 8h a 10h .et le vendredi de 14 a 17h','13'),(551,'Mme Pesqueux','27100','02/77/16/60/71','17081976','marie','2ans dans une entreprises (sodel)\r\n1 ans chez un particulier est en pharmacie','Exemple : Lundi matin, Mardi après-midi, etc...',''),(552,'Mme Rubies Nassira','34080','0629978337','30/03/1976','marie','je fais deja du menage et preparation des repas chez une personne agee et je suis paye par cesu depuis 4 ans.','mercredi apres midi, vendredi apres-midi','6'),(553,'Melle Herbeau Laetitia','59230','','24/11/1981','celibataire','agent de service niveau 2','lundi,mardi,mercredi,jeudi,vendredi','30'),(554,'Mme Boulland Bernadette','33125','0625475806','01121977','autre','BOULLAND BERNADETTE 18 res de la plage Celibataire,30 ans,1 enfant 33125 Hostens 06.25.47.58.06 bboulland@laposte.net \r\n \r\n \r\n \r\n AGENT D’ENTRETIENT \r\n FORMATION \r\n \r\n \r\n1993-1996 Lycée Saint Vincent de Paul Bordeaux \r\n CAP Employé Technique de Collectivité \r\n \r\n \r\nEXPERIENCE PROFESSIONNELLE \r\n \r\n1999-20002 ISOR Agence de nettoyage \r\n Crédit Municipal Bordeaux \r\n (Entretien des bureaux, sanitaires) \r\n Laboratoire Boiron Talence \r\n (Entretien des locaux, sanitaire, salle de réunion) \r\n \r\n2002-2005 RENOSOL Agence de nettoyage \r\n Eurolabel Martillac (Entretien laboratoire, bureaux, sanitaires) \r\n Technopole Martillac \r\n (Entretien des bureaux, sanitaires) \r\n \r\n Chomette et Favor Bordeaux \r\n (Entretien des bureaux, sanitaires, entrepôt) \r\n Centre Condorcet Talence (Entretien des locaux, sanitaires, salle de réunion) \r\n2002-2003 PENAUILLE Agence de nettoyage \r\n IARD Ecureuil Assurances Martillac \r\n (Entretien des locaux, salle de reunion, sanitaires) \r\n2006 SANET Agence de nettoyage LEROY MERLIN Le Lac (Entretien magasin, sanitaires) \r\n \r\n2002- aujourd’hui SIN&STES Agence de nettoyage TEMEX Pessac (Entretien des sols, nettoyage des bureaux, sanitaires, utilisation de machine:monobrosse,auto laveuse) BASE AERIENE 106 St Jean D’Illac (Entretien des locaux,sanitaires) ','lundi,mardi,mercredi,jeudi,vendredi de 8 heures a 17 heures sur des secteurs comme talence,villenave d\'ornon,leognan,gradignan,saucats,hostens,bordeaux\r\n','30'),(555,'Mme PIERRON Evelyne','34130','06 77 30 02 30','11/10/64','autre','Evelyne PIERRON \r\n134, rue Sébastien Cabot \r\n34130 MAUGUIO\r\nNée le 11 octobre 1964 \r\nTél. 06.77.30.02.30 \r\nPermis B\r\n\r\n OBJECTIF: RESPONSABLE DE SECTEUR\r\n\r\nCOMPETENCES PROFESSIONNELLES\r\n\r\nEvaluation à domicile pour public jeune et âgée. Suivi des dossiers bénéficiaires et présentation des salariés, préparation des contrats salariés et clients, facturation, gestion des plannings, standard et accueil des clients, recrutement des salariés, aides administratives bureautique. \r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\nDe juillet 2003 à ce jour :\r\n Agence Professionnelle pour l’Emploi Familial\r\n MONTPELLIER et LA GRANDE MOTTE (34) : assistante de secteur\r\n LIVRY-GARGAN (93) et MEAUX (77) : assistante de secteur\r\n\r\n1994-2003\r\n Au Départ: BRASSERIE\r\n 8, route de Bondy\r\n 93600 AULNAY SOUS-BOIS : \r\n Commerçante indépendante\r\n\r\n1989 – 1994\r\n Pomme de Pain à PARIS (75)\r\n Employée polyvalente\r\n\r\n1988 – 1989 \r\n Galeries Lafayette à Paris (75)\r\n Vendeuse\r\n','Du lundi au vendredi et samedi matin','35'),(556,'Melle Chinoune','90100','0603287765','25/02/1984','celibataire','bep carriéres sanitaires et sociales, bac sciences médico social, et je suis en école d aide médico psychologique. Jai travailler en méson de retraite, en école maternelle, et comme auxiliaire de vie a domicile.','a partir du 24 decembre au 5 janvier toutes les journée? ensuite en temps partiel...','35'),(557,'Mme PY CORINNE','13010','0491933467','110867','marie','JE SUIS EMPLOYEE DE MAISON DEPUIS 3ANS CHER 2 PARTICULIERS JE RECHERCHE DES HEURES EN PLUS DE MON TRAVAIL','TOUS LES APRES MIDI SAUF LE MERCREDI','8H'),(558,'Melle Ibnou','57310','0684229049','26/081984','celibataire','Je reviens dun sejour a l etranger d\'1 an ou j\'etais embauchee comme fille au paire. J\'avais la charge de la maison complete(menage,repassage,lessive,repas). \r\nJe suis motivee, consciencieuse et assidue.','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(559,'Melle Michon Audrey','34510','0650891279','15/01/75','celibataire','menage chez des particuliers et en cabinet veterinaires','tout les jours entre 12h30 et 14h30 et libre le soir apres 19h libre samedi apres midi et dimanche','20'),(560,'Mme Metzger Celine','57500','0623211857','26021977','marie','femme de menage..repassage..garde enfant..vendeuse..serveuse','lundi mardi jeudi vendredi de 8h15 a 11h15 et 13h15 a 17h30 et le mercredi de 8h15 a 16h','35'),(561,'Mme Marcelli','13380','0635311413','14/03/1979','celibataire','Ménage, entretien, gardes d enfants et personnes agées, assistance de personnes handicapées, aide au repas, repassages... je suis vacataire a temps aprtiel dans les ecoles de marseille et je fais beaucoup d entretien','tous les apres midi , et le mercredi samedi dimanche entier ','30'),(562,'Mr Espitalier','31300','0617694785','05101987','celibataire','Logistique (Bac pro obtenu)','lundi, mardi, mercredi, jeudi, vendredi a partir de 15h30.Samedi/dimanche toute la journée.','5'),(563,'Mme Bilane Abdallah','35000','0256586240','02/12/1981','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(564,'Mme Bilane Abdallah','35000','0256586240','02/12/1981','marie','J AI EFFECTUE DU NETTOYAGE DES BUREAUX .','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(565,'Melle FILLET','31400','0681818809','19/10/1987','autre','* septembre 2008 \r\nSud Location : employée du service commercial\r\naccueil physique et téléphonique, saisie des dossiers propriétaires et logements, mise en publicité des logements.\r\n\r\n* Année 2007/2008 : \r\nParticulier :\r\nGarde d\'enfants de 5 ans et travaux ménagers.\r\n\r\n* Juin/juillet 2007\r\nGD Fermetures :\r\naccueil physique et téléphonique de la clientèle, saisie de dossiers et éaboration d\'un catalogue de présentation de produits.\r\n\r\nLes expériences précitées sont celles qui m\'ont le plus appris, tant sur le point de vue de la rigueur que sur celui de la ponctualité et de l\'efficacité; en conséquence il ne me semble pas primoridal de citer les autres. Sachez seulement que j\'ai aussi travaillé en tant que secrétaire dans une auto-école, magasinière dans une entreprise de volets-roulants et que j\'ai fait et fait encore régulièrement des baby-sittings. \r\n ','Etant étudiante par corespondance j\'ai des horaires trés flexibles. Je me plie donc aux préférences de tout employeur. Je suis disponible du lundi au vendrdi inclus. ','4'),(566,'Mme BORELLO','31100','0627318463','29/05/1961','celibataire','Clinique Pasteur : ASH\r\nMaison de retraite Les Tourelles : ASH\r\nMaison de retraite Casselardit : ASH\r\nMaison de retraite La Houlette : Surveillante de nuit\r\nNOVOTEL Purpan : Polyvalente\r\nEt chez les particuliers : Aide à domicile','Du Lundi au Vendredi tous les matins','25'),(567,'Mme BOUCHAM SAMIRA','34070','06 43 55 49 06','04/04/1989','celibataire','BEP MÉTIER DU SECRÉTARIAT\r\nCAP PETITE ENFANCE \r\nFEMME DE CHAMBRE \r\nBABY SITTER','LUNDI APRÈS MIDI\r\nMARDI APRÈS MIDI\r\nMERCREDI APRÈS MIDI\r\nJEUDI APRÈS MIDI\r\nVENDREDI APRÈS MIDI','4'),(568,'Mme ','78330','069905818','100267','marie','','libre du lundi au dmanche','35'),(569,'Mme Quicray Stephanie','34990','0682330337','06081985','celibataire','je suis mere et jaimerai bien trouver du menage pour men sortir je vai pas vous mentir je fait ke le menage chez moi voila','lundi mardi et vendredi','4'),(570,'Mme Bédier Céline','35220','0678881384','04/03/1988','celibataire','coiffure, travail a la chaine','tous les jours','35'),(571,'Mme TAIEB Latifa','34080','0434885894','03/08/1964','marie','bonjour,\r\nVOIla je m\'adresse a vous dans l\'attente que vous donnez la chance à une débutante trés motivée et active dans le domaine de l\'hygène et la propreté,vu mes compétences et connaissances je serais en mesure d\'être à la hauteur de votre confiance .\r\nmerci','toute la semaine le matin meme samedi et dimanche','22'),(572,'Mme Boivin Martine','35380','0621119011','06051969','marie','depuis plusieur annee agent de properte aupres des particuliers et professionnelle','tous les matins avant 10H et le soir aprés 19 H pour des bureau ou autre ainsi disponible le samedi matin','16'),(573,'Mme DELORT MARTINE','38110','0474334687','17/01/1955','autre','2 ans d expérience a L ADPA ,agent d entretien a domicile et dans les bureaux aide ménagère chez les personnes agées.','tous les jours ( du lundi au vendredi )possibilité de travailler 1 week-end sur 2 ','35'),(574,'Mme DELORT MARTINE','38110','0474334687','17/01/1955','autre','2 ANS D EXPERIENCE A L ADPA , AGENT D ENTRETIEN A DOMICILE DES PERSONNES PUIS DANS LES BUREAUX','tous les jours et possibilité 1 week-end sur 2.','35'),(575,'Melle Yacoub','78711','0634108303','11/02/1983','celibataire','Repassage un an auprès de la Chemiserie Parisienne Anne Fontaine\r\nMénage chez des particuliers pendant 2 ans','Lundi matin jeudi matin vendredi matin samedi matin et après midi dimanche matin et après midi','15'),(576,'Mme Blanchard','57050','0665429931','10/02/1978','marie','Nov 2006 - mai 2007 Aide Animatrice - Centre Sociale Metz Borny, Mars 2006- oct 2006 Femme de Chambre - Sarl Clean Azur Service','lundi, merdi, jeudi et vendredi.','26'),(577,'Melle Pierre Mirlande','94600','0614943522','17-05-1982','celibataire',' fevrier 2007 aout 2007 femme de ménage chez particuliers octobre 2007 à nov 2008 femme de menage société veolia juin 2006 à decembre 2006 femme de ménage ecole multimedia','LUNDI AU VENDREDI 8H à 18','30'),(578,'Melle Pierre Mirlande','94600','0614943522','17-05-1982','celibataire',' fevrier 2007 aout 2007 femme de ménage chez particuliers octobre 2007 à nov 2008 femme de menage société veolia juin 2006 à decembre 2006 femme de ménage ecole multimedia','LUNDI AU VENDREDI 8H à 18','30'),(579,'Melle ','69100','0666654821','211286','celibataire','Juillet 20004 : Employée de restauration pour Amphyttion dans le service de table et ménages.\r\n\r\nJuillet-Aout 2005 : Aide ménagères dans l\'association \"La communauté\"\r\n\r\nDécembre-février 2006 : brasserie. hotesse d\'acceul, sercice de table et rangements.','Toute la semaine en matinée ainsi que le samedi.\r\nMais avec des possibilités d\'arrangement.','25'),(580,'Melle KIRCHER Florida','69100','0666654821','211286','celibataire','Juillet 20004 : Employée de restauration pour Amphyttion dans le service de table et ménages.\r\n\r\nJuillet-Aout 2005 : Aide ménagères dans l\'association \"La communauté\"\r\n\r\nDécembre-février 2006 : brasserie. hotesse d\'acceul, sercice de table et rangements.','Toute la semaine en matinée ainsi que le samedi.\r\nMais avec des possibilités d\'arrangement.','25'),(581,'Mme Cueff Mireille ','29400','0650909429','12/04/1962','marie','j\'ai beaucoup d\'experiences sur ce metier stages maison de retraite et aussi epal lannouchen landivisiau travailler chez particulier (a-r-t) puis acadia landivisiau et travailler en buanderie morlaix','lundi-mardi-mercredi-jeudi-vendredi a partir de 9heure du matin',' 8'),(582,'Melle Laneau Mary','95430','0676541642','18/11/1984','celibataire','Pa d\'expérience en tant qu\'aide ménagère\r\n\r\n4 sem. (2008) Opératrice Pao\r\nONPC (office national de publication et de communication)\r\nRéalisation de publicités.\r\n(2006-2008) Opératrice Pao\r\nL’echo le Régional, Pontoise.\r\nRéalisation du journal\r\n4 sem. (2005) Opératrice Pao stagiaire\r\nMairie d’Eragny-sur-Oise.\r\nRéalisation d’affiches publicitaires, tracts, carton d’invitations.\r\n4 sem. (2004) Opératrice Pao stagiaire\r\nMairie de Cergy-St-Christophe.\r\nRéalisation d’affiches publicitaires, tracts, livres de spectacle.\r\n(2004-2005) Opératrice Pao\r\nL’echo le Régional, Pontoise.\r\nRéalisation du journal\r\n4 sem. (2004) Opératrice Pao stagiaire\r\nSociété Espace Graphic, à Cergy-Pontoise.\r\nCréation d’affiches.\r\n4 sem. (2004) Opératrice Pao stagiaire\r\nL’Echo le Régional, Pontoise.\r\nRéalisation du journal.\r\n3 sem. (2003) Opératrice Pao stagiaire\r\nSociété Pierson, Ennery.\r\nRéalisation de publicité.\r\n2 sem. (2002) Opératrice Pao stagiaire\r\nSociété Adhitec, Pontoise.\r\nApprentissage des bases de l’imprimerie.','disponible en semaine le matin et l\'après midi','20'),(583,'Melle Laneau Mary','95430','0676541642','18/11/1984','celibataire','Pas d\'expérience en tant qu\'aide ménagère','Toute la semaine, le matin et l\'après midi','20'),(584,'Melle Laneau Mary','95430','0676541642','18/11/1984','celibataire','Pas d\'expérience en tant qu\'aide ménagère','Toute la semaine, le matin et l\'après midi','20'),(585,'Melle Bellazini Veronique','83500','0620304419','08/07/1974','autre','ménages\r\ngarde d\'enfants\r\nrestauration en qualité de serveuse\r\nenseignement de la danse classique et jazz\r\n\r\n\r\n\r\n\r\n','les lundi,mardi,jeudi,vendredi de 8h à 17h','35'),(586,'Mme RODRIGUES EMILIE','31390','0682158484','15/07/1980','marie','Je suis une maman de 2 enfants. Dans le domaine de femme de ménage, je n\'ai aucune expérience excepté celle de mon propre domicile où j\'effectue quotidiennement le ménage (aspi, poussières,etc).','Lundi matin 2h30 ou mardi matin 2h30 ou jeudi matin 2h30 ou vendredi matin 2h30','5'),(587,'Mme Bertrand Mathilde','22650','0669910114','12021989','celibataire','JE fais actuellement des heures de ménages avec l\'entreprise ISS de st brieuc\r\nj\'ai également fais des heures de ménages chez des particuliers ','le mercredi aprés midi\r\nle vendredi à partir de 17h30\r\nles samedi et dimanche en entier','6'),(588,'Melle Hamon','35580','0299422648','01/03/1983','autre','commerciale \r\nresponsable boutique pret à porter \r\nfemme a tout faire + garde enfant ds une famille','du lundi au vendredi ','35'),(589,'Mme GRITTI','57050','0633670281','06-04-1985','autre','Bonjour! J\'ai une expérience en tant que femme de ménage dans des bureaux et immeubles (escaliers...), ainsi que chez les particuliers. Je suis motivée, sérieuse et méticuleuse.','Je suis disponible du lundi au vendredi de 9h à 13h.','17'),(590,'Melle RIEUX','31750','0676314630','18/11/1985','autre','ménage dans une sociète a labège depuis 3 mois','lundi, mardi, mercredi, jeudi, vendredi matin','15'),(591,'Mme AMALIK Najat','31170','0611220314','13/03/1980','marie','2004 a 2008 CHARGEES DE CLIENTELE par VPC CLUB DES CREATEURS DE BEAUTES ET LES 3 SUISSES prises de commandes et gerer les reclamations clients.\r\n2001 a 2004 VENDEUSE CONFIRMER boutique CELIO .\r\n1998 SOCIETE ONET SERVICE Ménages bureaux et locaux EDF GDF TOULOUSE \r\n\r\n','TOUS LES SOIRS APRES 19H \r\n1 SAMEDI SUR DEUX \r\nET TOUT LES DIMANCHES','14'),(592,'Mme JEAN JULIE','78510','0610121200','27/01/1987','celibataire','','LUNDI , MARDI , MERCREDI ,JEUDI,VENDREDI',''),(593,'Mme Cadet Marie Francois','44118','0251713803','06/04/1967','marie','14 ans chez le même employeur','tout les jours sauf le samedi et dimanche','30'),(594,'Melle Bergel','35320','0666784131','06/01/1986','celibataire','Neveu Nettoyage.\r\nHôpital Pontchaillou.','We et vacances scolaires',''),(595,'Melle Bergel','75000','0666784131','06/01/1986','celibataire','Agent d\'entretien chez Neveu Nettoyage et à l\'hôpital Pontchaillou.','tous les jours sauf le we',''),(596,'Melle Alves Susana','65290','0562456615','06/12/1975','celibataire','deja travailler en hotelerie de puis 11 ans come famme de menage, serveuse et barmaid.','lundi , mardi, mercredi, jeudi, vendredi.','45'),(597,'Melle Lauga-larroze Florence','31600','0608505476','23/10/1980','autre','Pyrenes Plus (aide à la personne, aux mères ) pendant 2 mois à Tarbes','Du lundi au samedi toute la journée ','30'),(598,'Mme Canel Magdalena','31100','0629843763','24 03 1968','marie','auxilliaire de vie dans maison de retraite 7 ans en slovaquie stage de 15 jours dans residance les oliviers a toulouse','7 jours sur 7 journee ou nuits','35'),(599,'Mme Fyvwdfdl','JJBvKQDRkY','MStgRaHpcGSxNPrQM','FbQFMiKTZI','celibataire','RRkWkC <a href=\"http://jczewsxngoef.com/\">jczewsxngoef</a>, [url=http://mistaztdyfsm.com/]mistaztdyfsm[/url], [link=http://gxhhkusfwnrg.com/]gxhhkusfwnrg[/link], http://cxsvfvxovixe.com/','RRkWkC <a href=\"http://jczewsxngoef.com/\">jczewsxngoef</a>, [url=http://mistaztdyfsm.com/]mistaztdyfsm[/url], [link=http://gxhhkusfwnrg.com/]gxhhkusfwnrg[/link], http://cxsvfvxovixe.com/','cz'),(600,'Mme GUILLE NATHALIE','66000','0647815630','27/08/1965','marie','AIDE A DOMICILE . SERVEUSE . CAISSIERE . AIDE COMPTABLE . SECRETAIRE MEDICALE','TOUS LES MATINS DE 8H A 12H','15'),(601,'Melle GUILLE EMILIE','34000','06 73 10 13 49','13/01/1989','celibataire','AUXILIAIRE DE VIE AUPRES D UN ADULTE HANDICAPE PENDANT UN AN TOILETTE REPAS DIVERTISSEMENT RDV MEDECINS\r\nBAC L PEUT EGALEMENT EFFECTUER SOUTIENT SCOLAIRE\r\nDIPOMEE 1ERS SECOURS','ETUDIANTE 1ERE ANNEE FAC D ARTS PLASTIQUES ME CONTACTER CAR LARGE POSSIBILITE SOIR ET WEEK END','15'),(602,'Melle Achour Aurelie','69003','0624211894','040782','celibataire','sérieuse, ponctuelle ,dynamique et trés organisée je souhaite m\'investir au seins de votre structure ayant un trés bon relationnel je me tiens à votre disposition','lundi,mardi,mercredi,jeudi,vendredi matin pas de week end','20'),(603,'Mme Macedo Maria','01600','0474006549','280260','marie','nettoyage chez particulier et banque et aussi un artisan dans le nettoyage sur lyon','du lundi au samedi ','35'),(604,'Mr ZAWADZKI Stéphane','59170','0663642517','09 juin 1973','celibataire','expérience d\'entretien d\'espaces verts chez divers particuliers, ainsi que petits travaux de bricolage et entretien ménager. polyvalence,expérience, efficacité.','mardi journée\r\nvendredi après midi\r\nsamedi journée','12'),(605,'Mme Bagour','84100','0617634743','251282','celibataire','j\'ai travaillé dans la vente et un peu plus d\'un an dans un pressing et j\'ai également fais pendant 9 mois une formation d\'employé de collectivité','tous les jours matin et aprés midi','15'),(606,'Mme Bagour','84100','0617634743','251282','celibataire','j\'ai travaillé dans la vente et un peu plus d\'un an dans un pressing et j\'ai également fais pendant 9 mois une formation d\'employé de collectivité','tous les jours matin et aprés midi','15'),(607,'Mme ABDOU MARIAMA','42100','06.88.94.95.52','1974','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','24'),(608,'Mme Sitruk Daniele','13600','0442715342','260451','celibataire','aide as domicile femes de menages aide aux personnes agees\r\n','toutes la journee non vehucilisee de preference as la ciotat','35'),(609,'Mme VERSTRAETEN','35700','0673768050','22/10/1963','autre','CAP-petite enfance\r\n4 années d\'experiences aupres de jeunes enfants\r\n6 annèes en pret a porter\r\n1 ans employée de service a domicile ','lundi;8h3O a 16H\r\nmardi;12h a 16h\r\nmercredi 1sur 2;9h 16h \r\n','16'),(610,'Mme ATMANE FARIDA','83310 COGO','0663560475','17/08/1960','celibataire','femme toute mains restaurant le mistrla de 1977 à 1982 Femme de chambre htel plazza nice DE 1982 à 1984 femme de chambre de 1984 à 1994 HOTEL HOLYDAYS INN NICE GOUVERNANTE HOTEL INN DE 1994 à 1996 aide soignante de 1994 à 2008 HOPITAL DRAGUIGNAN<','TOUS LES JOURS EN DEMI JOURNEE ','6'),(611,'Melle Chaler, Justine, Marie','34690','0608146638','30/08/1990','celibataire','pas encore d\'expérience professionnelle pour le ménage, mais je m\'adapte et apprends très vite, et je le fais quand même chez mes amis pour aider et chez moi ','Week-ends,mercredi après-midi et tous les jours à partir de 18h','9'),(612,'Mme Chloé Varenne','sin lumine','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(613,'Melle Daif Anissa','83200','0630273337','06/06/1987','celibataire','- remise en état\r\n- entretien des chambre des patient\r\n- sanitaire\r\n- plonge\r\n- auto laveuse\r\n','a tout moment','35'),(614,'Mme RODRIGUES EMILIE','31390','0561900715','15/07/1980','marie','','Les lundis, mardis, jeudis, vendredis matins dès que je dépose les enfants à l\'école à 8h30.','5'),(615,'Mme Douzamy Pascale','56350','0299718366','26/03/1970','marie','j\'ai travaillé 3 ans en maison de retraite','lundi matin, mardi matin, jeudi matin, vendredi matin et samedi et du lundi au vendredi à partir de 18 h','20'),(616,'Mme Douzamy Pascale','56350','0299718366','26/03/1970','marie','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(617,'Melle Khames Laila','57050','0642053923','28/10/1988','celibataire',' J\'ai travaillé un an au tant que aide en cuisine dans réstaurant italien.\r\n Actuellement je suis employé de maison je garde un enfant de 6ans et je fait quelque heures de ménage en temps partiel.','samedi et dimanche toute la journée,durant la semaine mon emploi du temps est irrégulier je ss disponible 3h par jour.','20'),(618,'Melle ','34080','06','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(619,'Melle As','34000','0611965192','18/11/1987','celibataire','J\'ai effectué un stage de deux semaines en tant qu\'agent de service hospitalier ou j\'ai effectuer l\'entretien et le nettoyage des chambes et locaux.\r\nje suis trés sérieuse, appliquée et réalisé éfficacement le travail confié. ','Tout les jours du 1 Février au 30 Mai 2009 .','35'),(620,'Mme Ojhclqgmvai','DpNTjsWJce','KWonBBxUd','EiKSmBWFmPkyTozl','celibataire','WWt5p2 <a href=\"http://sdbzyjmvijbv.com/\">sdbzyjmvijbv</a>, [url=http://ptmkdcpwltdi.com/]ptmkdcpwltdi[/url], [link=http://xiyxojvykavc.com/]xiyxojvykavc[/link], http://ntgbpnwdeqxx.com/','WWt5p2 <a href=\"http://sdbzyjmvijbv.com/\">sdbzyjmvijbv</a>, [url=http://ptmkdcpwltdi.com/]ptmkdcpwltdi[/url], [link=http://xiyxojvykavc.com/]xiyxojvykavc[/link], http://ntgbpnwdeqxx.com/','kr'),(621,'Mme Galini Krougklova','13005','0491803129','16.02.1956','autre','A moi 52année. J\'ai les documents européens (selon la nationalité la Grecque, de la Créce ici avec 2004), sur le compte ANPE et Assèdic (des 2004). Je travaille au moment donné d\'AGEN DE SERVICE (de 22.10.2007 années au jour d\'aujourdhui). Mais voudrait échanger le travail sur entretien de la maison (menage et repassge), aide aux personnes âgées. J\'accomplissais ce travail en Gréce.Je parle en grec, un peu russe. Selon est francais je parle encore faiblement.','Lundi, mardi, jeudi,vendredi - tout les jours. Mercredi - aprés midi','35'),(622,'Melle CHENAISCARINE','35000','0615078566','22/11/73','celibataire','JAI TRVAILLER AUPERS DE PERSONNES AGEES SERVICE A DOMICILE .JAI EFFECTUER LE NETTOYAGE DE CHAMBRE AINSI KA LAPREPARATION DES REPAS ','TOUS LES JOURS','30'),(623,'Melle LE FLOCH Delphine','35580','06 83 28 49 45','20/10/1985','celibataire','pas d\'eexpérience dans ce métier mais je gere une maison: linge ménage repassage garde d\'enfants nettoyage jardinage','lundi mardi jeudi vendredi samedi','35'),(624,'Melle Andrivon ','57100','0673110922','08/01/1987','autre','j\'ai travaillé pour ISS Luxembourg pour la banque du luxembourg durant 5mois\r\négalement chez INNOCLEAN a luxembourg pour une banque aussi \r\ndurant 3mois et tous les deux en tant que femme de ménage\r\ndurant 4 mois j\'ai travaillé chez crescendo à hauconcourt entant qu\'employée polyvalente...\r\npendant mon année scolaire j\'ai effecté 22 semaines de stage en entreprise au Collège la foret a Kédange sur canner 57','libre toute la semaine du lundi matin au samedi matin','20'),(625,'Melle GUYONVARCH Angélique','56340','0699213306','21/02/1985','celibataire','08 à 12 2008-Vendeuse en décoration-Harmonie Maison Carnac\r\n12 2005-Ouvrière ostréicole-entreprise Georget Plouharnel\r\n07 à 08 2005-Femme de chambre et de ménage-hôtel Bleu marine Ploëmel\r\n07 à 09 2004-Femme de chambre-Société Net services \r\n07 à 09 2003-Femme de chambre-hôtel Novotel Carnac\r\noccasionnellement babysitting','Lundi, Mardi, Mercredi, Jeudi, Vendredi, ','35'),(626,'Melle GUYONVARCH Angélique','56340','0699213306','21/02/1985','celibataire','08 à 12 2008-Vendeuse en décoration-Harmonie Maison Carnac\r\n12 2005-Ouvrière ostréicole-entreprise Georget Plouharnel\r\n07 à 08 2005-Femme de chambre et de ménage-hôtel Bleu marine Ploëmel\r\n07 à 09 2004-Femme de chambre-Société Net services \r\n07 à 09 2003-Femme de chambre-hôtel Novotel Carnac\r\noccasionnellement babysitting','Lundi, Mardi, Mercredi, Jeudi, Vendredi, ','35'),(627,'Melle Lemesle','69008','0615400991','28/08/1988','celibataire','nombreux stages en maison de retraite','toute la semaine','30'),(628,'Melle RAVEL Sandrine','34070','0677663014','05/10/1980','celibataire','Actuellement salariée en restauration, je souhaite vivement changer de milieu professionnel et le service à la personne m’attire particulièrement. Je suis une personne organisée, autonome, qui à le sens du service. Je suis perfectionniste et j’aime le travail bien fait.\r\nAyant déjà plusieurs expériences dans le domaine du service à la personne et notamment dans l’entretien de locaux, je suis qualifiée pour remplir les tâches inhérentes au poste d’aide ménagère.\r\nJe possède un véhicule et je suis disponible immédiatement.\r\n','du lundi au vendredi de 8h30 à 11h00 et de 16h00 à 18h00','20'),(629,'Melle PAGES Laure','66240','0674377795','23/04/1989','celibataire','bep carrière sanitaire et social, mention complémentaire \"aide à domicile\".\r\nexpériences: 12 semaines de stages professionnels à domicile (ccas de bompas et de saint-esteve), 2 semaines de remplacement pour l\'association joseph sauvy de perpignan,5 mois en maison de retraite saint laurent de la salanque. ','toute la semaine y compris le week end',''),(630,'Melle Serrano Amelie','31200','06/34/55/31/66','25/01/1987','celibataire','EXPERIENCE PROFESSIONNELLE \r\n\r\n2008-2008 : Serveuse en restauration rapide (l’Arbresle 69)\r\n\r\n2008-2008 : Agent d’entretien la chamoisyne (l’Arbresle 69)\r\n2007-2007 : Manutentionnaire usine Strand cosmétique (l’Arbresle 69)\r\n2006-2006 : Mise en rayon super u (l’Arbresle 69) \r\n2006-2006 : Serveuse en restauration rapide (Lyon 69)\r\n','disponible :\r\nlundi matin - après midi\r\nmardi matin - après midi\r\nmercredi matin - après midi\r\njeudi matin - après midi\r\nvendredi matin - après midi','35'),(631,'Melle Visonneau Marie','44860','0698606444','22-07-1987','celibataire','Cela fait 5ans que je travail dans le milieu de la vente . J\'aime être à l\'écoute du client .Suite à un conger matèrniter j\'aimerai reprendre une activiter dynamique . ','Lundi,Mardi,Mercredi,Jeudi,Vendredi, ','25'),(632,'Melle Bernard Laurence','69008','06.28.83.10.47','06/02/1983','celibataire','serveuse a courtepaille (bron) 2006 a 2009.\r\nserveuse, femme de chambre a l\'hotel miramon (cap d\'agde).\r\n','du lundi au vendredi','35'),(633,'Mme Brusq Marlene','31500','06 77 81 04 08','03 05 1983','celibataire','hotesse accueil et animatrice tourisme 2006 2008','lundi mardi mercredi jeudi vendredi','30'),(634,'Melle FREMIN Céline','44100','0625102559','12/01/1989','autre','Je recherche du travail pour compléter mes journées.\r\nJe n\'ai jamais réalisé de ménage à domicile de particulier, mais je suis très motivée, dynamique et très consciencieuse dans mon travail.\r\n\r\nJe reste à votre disposition pour tous renseignements sur ma candidature.\r\n\r\nCordialement\r\n\r\n Céline Frémin','Je suis disponible du lundi au vendredi toute la matinée (8h-13h)','20'),(635,'Melle Tourneux Gwendoline','35240','0299434612','09/06/1981','autre','vendeuse 1 mois\r\naide à domicile 3 ans\r\ndiverses missions d\'intérims','tous les jours de la semaine y compris le samedi','40'),(636,'Melle Curelli Laurence','13008','0617157109','211268','celibataire','J\'ai été assistante maternelle je m\'occupais du ménage, repassage, courses. J\'ai effectué de nombreuses heures de ménage chez un particulier. Je suis une personne sérieuse, perfectionniste, et d\'une grande disponibilité. ','Tous les jours, disponible toute la journée.','39'),(637,'Mme CHENU','22120','0296423220','14/03/1956','marie','10 ans chez des particuliers et des professionnels. ','Mardi matin\r\nMercredi matin','10'),(638,'Mme CHENU','22120','0296423220','14/03/1956','marie','10 ans chez des particuliers et des professionnels. ','Mardi matin\r\nMercredi matin','10'),(639,'Mme Abella Miguel','0000','0478579853','6 01 09','celibataire','travail bricolage, aide menages, paysagiste, aide à domicile personnes agées.','Tous les jours de la semaine sauf samedis et dimanches','40'),(640,'Melle TETART Johanna','57000','0637401569','23/04/1990','celibataire','J\'ai travaillé durant l\'été 2008 en qualité de Agent des Services Hospitalier dans une maison de retraite.','Tous les jours de la semaine, de 8h00 a 21h00','20'),(641,'Melle LEMOING Sophie','82170','0607772475','13/04/1984','celibataire','Madame, Monsieur,\r\n\r\nActuellement en poste d\'assistante comptable clients, je souhaiterais occuper un second emploi afin \"d\'arrondir me fins de mois\".\r\n\r\nAinsi, je me permets de vous adresser ma candidature afin de rejoindre votre structure et je me tiens à votre entière disposition afin de vous démontrer mes motivations.\r\n\r\nVeuillez agréer, Madame, Monsieur, l’expression de mes sincères salutations.\r\n','Lundi à partir de 17H\r\nMercredi à partir de 17h30\r\nJeudi et vendredi après-midi','5'),(642,'Melle LEMOING Sophie','82170','0607772475','13/04/1984','celibataire','Madame, Monsieur,\r\n\r\nActuellement en poste d\'assistante comptable clients, je souhaiterais occuper un second emploi afin \"d\'arrondir me fins de mois\".\r\n\r\nAinsi, je me permets de vous adresser ma candidature afin de rejoindre votre structure et je me tiens à votre entière disposition afin de vous démontrer mes motivations.\r\n\r\nVeuillez agréer, Madame, Monsieur, l’expression de mes sincères salutations.\r\n','Lundi à partir de 17H\r\nMercredi à partir de 17h30\r\nJeudi et vendredi après-midi','5'),(643,'Melle BELLOT CHRYSTELLE','34090','0673767330','11/04/1981','autre','bonjour j\'ai travaillé pendant 2 ans chez un particulier et 8 mois à entretenire des cage d escalier en immeuble','lundi matin et aprés midi \r\nmardi matin et aprés midi\r\nmercredi matin et aprés midi \r\njeudi matin et aprés midi','28'),(644,'Melle Pohardi Charlotte','44300','06 37 67 54 38','30 10 1989','celibataire','Septembre a Octobre 2008: Agent de service a l entreprise Atmos\r\nNovembre a Juillet 2008: Agent de service Aid Dom\r\nMai a Aout 2007: Agent de service penauille\r\nSeptembre 2006 a Mars 2007: Apprentissage en cuisine\r\n\r\n','Tout les jours du lundi au vendredi','35'),(645,'Melle BOURICH','78920','0617997897','130477','celibataire','BEP SANITAIRE ET SOCIAL J\'AI TRAVAILLER AUPRES DES PERSSONNES AGEES EN TANT QU\'AGENT D\'ENTRETIEN','LUNDI MARDI MERCREDI JEUDI VENDREDI','30'),(646,'Mme ','57550','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(647,'Mme BOUZIDI Saliha','57600','06 42 53 88 42','27/04/1982','marie','Vendeuse en cosmétiques depuis 2006\r\nsecrétaire de direction 2005/2006\r\nALFA BAt Construction uckange\r\nsecrétaire standardiste EUROVIA Briey ','Immédiate: toute la semaine matin et aprés midi','35'),(648,'Melle Secretant Karine','34090','0611368941','20/03/82','celibataire','2008 sep/oct \r\n2008 mai \r\nAccrochage des expositions - Centre Régional d’Art Contemporain - Sète \r\nAccrochage de l’exposition \"La dégelée Rabelais\" - CRAC - Sète \r\n \r\n2006/2007\r\nAgent d’entretien - bureaux, halls d’entrée \r\nSociété Atelier B - Montpellier \r\n2005 juil. à sept. \r\n2004/03/02/01déc.\r\n2003sept\r\nVente parfums et cosmétiques \r\nConseillère chez Mariaunnaud \r\nGalerie commerciale - Carrefour - Balaruc les Bains \r\n\r\n2004 été. \r\nMissions intérim - Agent d’entretien, ménages... \r\nHôtel le Panoramique - Cap d’Agde \r\nCamping le Castellas - Sète ','mardi, jeudi','15'),(649,'Mme Vandenbulck Christine','59860','06 87 54 73 41','28 08 1957','autre','garde d\' enfants a domicile et menage 8h par jours pendant 6 ans .\r\nformation agent technique stage en ecole.',' a votre demande . pas de contraite\r\nfamilliale','35'),(650,'Melle Imberty Laurence','31150','0682856646','05/07/1985','celibataire','je suis actuellement sans emploi et je recherche des heures de ménage ou de repassage à effectuer.','du lundi au vendredi.','35'),(651,'Melle Renaud Paméla','44470','0616690301','07/09/1983','celibataire','1998: castration de maïs\r\n1999: cueillette de melons\r\nEté 2000- 2008: vendeur de melons surl les marchés\r\n2004-2007: ménage chez un particulier le jeudi après-midi\r\nFévrier 2008: distributeur d\'annuaires téléphonques','Tousl les soirs à partir de 18h.Autant d\'heures que l\'on peut me donner et entre midi et deux heures selon mes disponibiltés\r\n(Je suis étudiante très motivée) ','10'),(652,'Mme NDONO BELIBI Josiane','13006','0623544436','13091979','autre','MENAGE SUR LES CHANTIERS.Actuellement, je m\'occupe de cinq personnes à la maison, préparation des repas, lavage & repassage,entretien de la maison, surveillance des devoirs...etc','lundi, mardi, jeudi, vendredi (tous les matins)','15'),(653,'Melle Micheva Madlena','34000','0952098234','09/10/1989','celibataire',' 3 mois dans un hotel','tous les jours-matin et apres-midi\r\nmadlena@live.fr ','35'),(654,'Mme Micheva Iveta','34000','0952098234','09/10/1989','celibataire',' 3 mois dans un hotel','tous les jours - matin et apres-midi\r\niveta09@live.fr','35'),(655,'Mme PACHECO','13260','0442016345','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(656,'Mme ','drome','','','marie','','toute la journe',''),(657,'Mme Lamberet Laure','drome','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(658,'Mme Carré','22300','02/96/46/30/75','22/10/69','autre','agent de service pour onet service','lundi mardi jeudi vendredi','20'),(659,'Melle Guyonvarch Angélique','35000','0699213306','21/02/1985','celibataire','EXPERIENCES PROFESSIONNELLES\r\n\r\n08/2006, 12/2006,07/2007 à 12/2008 Magasins Harmonie Maison et Le Rendez-vous - Carnac (56) \r\nVendeuse et conseillère en décoration\r\n\r\n09/2008 Magasin Au Bout Du Quai- Rennes (35)\r\n\r\n12/2005 Entreprise Georget - Kercroc - Plouharnel (56)- Ouvrière ostréicole\r\n \r\n07/2005-08/2005 Hôtel Bleu marine - Golf de Saint Laurent - Ploëmel (56) Femme de chambre et de ménage\r\n \r\n07-08-09/2004 Société Net Service - Hôtel Novotel - Carnac (56)Femme de chambre\r\n \r\n07-08-09/2003 Hôtel Novotel Thalasso - Carnac (56)Femme de chambre\r\n \r\nOccasionnellement Babysitting ','lundi, mardi, mercredi, jeudi, vendredi\r\nmatins et après-midi','35'),(660,'Melle NICOD','31500','0687893027','13/04/1966','celibataire','J\'ai travaillé auprès de particuliers mais aussi d\'entreprises (salons de coiffure, boutiques) aussi bien pour l\'entretien de la maison que du linge. Je possède une expérience de 5 ans dans le nettoyage et deux ans aupsrès de particuliers.','Je suis disponible essentiellement l\'après-midi, à partir de 16h00 jusqu\'à 19 ou 20 heures si besoin, mais aussi certains samedis et dimanches.','15'),(661,'Mme Pierre Mirlande','94600','0614943522','17-05-1982','celibataire','FEVRIER 2008 AOUT 2008 FEMME DE MENAGE CHEZ PARTICULIERS 2006 A 2007 FEMME DE MENAGE CHEZ PART','LUNDI AU VENDREDI DE 8H A17','30'),(662,'Melle Bourgeaux Valerie','35270','0299733273','10091982','autre','j\'ai fait femme de menage pendant 3 saison dans un hotel 3 etoiles. je recherche un contrat a temps pleins et a l\'année. veuillez agreer madame monsieur l\'expression de mes salutations distinguées.','lundi, mardi, mercredi, jeudi, vendredi toute la journée','35'),(663,'Melle Serrano Amelie','31200','06/34/55/31/66','25/01/1987','celibataire','SERRANO Amélie 71 rue Ernest Renan APT:D53 31200 Toulouse\r\nTel: 06/34/55/31/66\r\nptitangedemon69@hotmail.fr Célibataire, 21 ans.\r\n\r\n\r\n \r\nCOMPETENCES\r\n 2008-2008 / 2006-2006 : service \r\n Présentation de la carte\r\n Conseil Clientèle\r\n Service en salle midi et soir\r\n Service buffet/Service au plat ou en assiette/service des apéritifs\r\n Placement de la clientèle en salle\r\n \r\n 2008-2008 : agent d’entretien\r\n Balayage et lavage de sol\r\n Lavage de vitre\r\n Nettoyage, poussière\r\n\r\n 2007-2007 : Manutention\r\n Préparateur de commande\r\n Réception des marchandises\r\n Rangement des livraisons\r\n Etiquetage de marchandises\r\n\r\n 2006-2006 : mise en rayon\r\n Charge de plusieurs rayons\r\n Réception de la marchandise a la mise en rayon\r\n Gestion des commandes de produit\r\n\r\nEXPERIENCE PROFESSIONNELLE \r\n\r\n2008-2008 : Serveuse en restauration rapide (l’Arbresle 69)\r\n\r\n2008-2008 : Agent d’entretien la chamoisyne (l’Arbresle 69)\r\n2007-2007 : Manutentionnaire usine Strand cosmétique (l’Arbresle 69)\r\n2006-2006 : Mise en rayon super u (l’Arbresle 69) \r\n2006-2006 : Serveuse en restauration rapide (Lyon 69)\r\n\r\n\r\n','lundi:matin/apres midi\r\nmardi:matin/apres midi\r\nmercredi:matin/apres midi\r\njeudi:matin/apres midi\r\nvendredi:matin/apres midi\r\nsamedi:matin/apres midi\r\n','35'),(664,'Melle LALANNE Elodie','31650','06.88.65.46.14','12 Mars 1982','celibataire','J\'ai travaille pendant 5 ans dans la vente mais avant ca j\'ai travaille 2 ans dans la restauration et un an en tant que jeune fille au pair.','Tous les jours de la semaine en matinee, pas les week end.','15'),(665,'Melle Gombert','35440','0665443796','27.06.1981','autre','vendeuse en boulangerie, préparatrice de commande, mise en rayon, interim (preparatrice, inventaire, ménage, garde d enfant...)\r\n','lundi toute la journee(9h12h14h18h)\r\nmardi 9h12h\r\nmercredi comme lundi\r\njeudi 9h12h\r\nvendredi 14h17h\r\nsamedi 9h12h','30'),(666,'Melle JUSTAFRE Charlotte','66180','0667853525','18/06/1987','celibataire','2008 : Secrétaire – Holding’ Immobilier – Perpignan \r\n\r\n2008 : Secrétaire stagiaire – Cabinet Saint-Martin Immobilier - Perpignan \r\n\r\n2007 : Agent d\'entretien – Camping Rives du Lac – Villeneuve de la Raho\r\n\r\n2006 : Animatrice de Centre Aéré – Centre Aéré Alfred Sauvy – Villeneuve de la Raho\r\n\r\n2006 : Cueillette Abricot – Particulier M. JUNCY – Cabestany \r\n\r\n2004 : Vendeuse stagiaire en Librairie / Presse – Librairie Presse – Villeneuve de la Raho\r\n','Lundi, mardi, mercredi, jeudi et vendredi matin et après-midi.','35'),(667,'Mme ABBATE MARIE JEANNE','13004','0685916739','19061957','celibataire','TRAVAILLER EN MILIEU HOSPITALIER ET CHEZ LES PARTICULIERS','MARDI MATIN ET APRES MIDIJEUDI MATIN ET APRES MIDIVENDREDI APRES MIDI','18'),(668,'Mme Ricci Karine','83140','0683037701','03/01/1979','marie','vendeuse: boulangerie, prét à porter, chocolaterie.\r\n\r\n','lundi et jeudi toute la journée','16'),(669,'Mme GATEBLED','Sandra','0668903271','25/11/1979','autre','2007-2008 HÔTEL MERCURE 3 étoiles –Place de Bretagne Rennes (35)-\r\nFemme de chambre (poussière, lits, sdb, sols, carreaux, vmc...nettoyage parties communes) carreaux,','tous les jours','39'),(670,'Mme GATEBLED','Sandra','0668903271','25/11/1979','autre','2007-2008 HÔTEL MERCURE 3 étoiles –Place de Bretagne Rennes (35)-\r\nFemme de chambre (poussière, lits, sdb, sols, carreaux, vmc...nettoyage parties communes) carreaux,','tous les jours','39'),(671,'Melle TSANG','91860','0631658973','09.11.84','celibataire','1 an de ménage dans une église','lundi, mardi, vendredi, samedi','30'),(672,'Mr PART Jepherson','69006','0611166369','07/07/1980','celibataire','Je me suis déjà occupe de personnes âgées ainsi que d enfants je fait du ménage du repassage les courses et divers choses','du lundi au dimanche a tout heures',''),(673,'Melle Orlova','34000','06019168846','16.06.1985','celibataire','J’ai un peu d’expérience dans le domaine de nettoyage, car j’ai travaillé pendant 3 mois comme serveuse à Buffalo Grill, où j’étais amenée à accomplir certaines tâches ménagères (nettoyage du restaurant, de l’équipement de la cuisine, des locaux communs, etc','Lundi, Mardi (sauf midi de 11 à 14h), Mercredi (sauf midi de 12 à 15h), Vendredi (sauf matin de 8 à 10h30)','20'),(674,'Mme Mousset,Sévrine','29200','0661873735','16051977','celibataire','04/08/2008 au 31/08/2008 : Aide à domicile à Aide à Domicile 29 Secteur Saint Marc (Brest 29) \r\n16/08/2006 au 26/05/2008 : Garde d’enfants au domicile des parents (Brest 29) \r\n04/07/2005 au 27/08/2005 : Aide à domicile aux Mutuelles de Bretagne (Brest 29)\r\n26/04/2005 au 21/05/2005 : Aide à domicile aux Mutuelles de Bretagne (Brest 29)\r\n07/03/2005 au 30/03/2005 : Aide à domicile aux Mutuelles de Bretagne (Brest 29)\r\n14/06/2004 au 11/09/2004 : Aide soignante vétérinaire (Brest 29)\r\n01/06/2001 au 28/11/2002 : Agent de propreté, entreprise AVN (Toulon 83)\r\n01/08/2000 au 31/05/2001 : Agent de propreté, entreprise PVS (Toulon 83)\r\n01/09/1998 au 30/06/2003 : Garde d’enfants au domicile des parents (Toulon 83) \r\n01/12/1996 au 30/06/2003 : Aide à domicile (Toulon 83) \r\n25/07/1996 au 21/10/1996 : Serveuse de restaurant (Hyères 83)\r\n','lundi,mardi,mercredi,jeudi,vendredi','30'),(675,'Melle Strat Elena','31770','0650862059','20/06/1988','celibataire','j\'ai travailler 6 mois comme femme de chambre','de lundi jusqu\'au samedi temps plein',''),(676,'Melle Bahri','94210','0669096992','21121984','celibataire','J\'ai effectué durant une année des tâches ménagères et de repassage chez une personne âgée.','Tous les jours de la semaine uniquement le mantin de 8h à 11h.','15'),(677,'Mme Hlali Faiza','34070','0645878823','28/08/1989','marie','j\'ai de l\'experience chez des particuliers et dans des imeuble.','du lundi au vendredi en temps partiels ','8'),(678,'Mme Chaventre','59000','0670848327','26/01/1965','autre','employee de maison chez particuliers et agent proprete entretient de bureaux ,residences','lundi au vendredi matin et apres-midi','35'),(679,'Mme Garcia Patricia','66380','0468578244','10/05/1963','marie','J\'ai suivie une formation de métier santé pendant 6 mois chez infa a Perpignan et j\'ai obtenue le diplôme de compétence.Pendant la formation j\'ai travailler dans des maisons de retraite,centre de rééducation, et des service a domicile , du 12/12/2008 j\'ai travaillez a pia-agly comme remplaçante. ','lundi,mardi,mercredi , jeudi , vendredi tout les matins ,mardi et vendredi toute la journée ','20'),(680,'Melle Weinmann','34980','0467670874','18 mars 1987','celibataire','Saison 2004 : vente en épicerie « chez Soraya » à St jean de fos;\r\n¨Stage de 5 semaines en maison d’accueil spécialisé à St André de Sangonis en 2004;\r\n¨Stage de 3 semaines à la maison de retraite le roc pointu à st jean de fos en 2003.\r\n¨Employée libre service à intermarché de st gély du fesc du 15 septembre 2007 au 28 janvier 2008.\r\n¨aide ménagère dans l’entreprise force-net du 4fevrier au 29 février. (remplacement) \r\n¨Employée libre service à intermarché de saint Mathieu de tréviers de mars à décembre 2008.( mise en rayon, commande, gestion de stock)\r\n\r\n','je suis disponible du lundi au vendredi toute la journée.','30'),(681,'Mme Dragomir Marioara','38370','0474532822 /06205210','30 08 1960','marie',' Madame, Monsieur,\r\n\r\n\r\n Je me permets aujourd\'hui de poser ma candidature auprès de votre entreprise pour un poste de femme de ménage.\r\n Avec une expérience de trois ans en tant qu\'aide ménagère , agent de service et auxiliaire de vie , mon expérience dans le nettoyage m\'a permis d\'acquerir des compétences polyvalentes et de mettre à profit mon sens de l\'adaptabilité. \r\n Sérieuse et consciencieuse j\'ai appris à travailler rapidement et avec un maximum d\'efficacité. Ma capacité de travail et ma persévérance m\'ont aussi permis de progresser dans l\'ensemble des tâches que l\'ont m\'a confiées. Je sais prendre des initiatives quand il faut et me faire discrète quand cela est nécessaire. Méthodique et rigoureuse , je sais respecter les règles d\'hygiène et suivre scrupuleusement les consignes de sécurité. De plus, ayant le sens des contacts, je m\'intègre facilement au sein d\'une équipe.\r\n Disponible immédiatement pour vous rencontrer et vous exposer mes motivations, je vous prie d\'agréer, Madame, Monsieur, l\'expression de mes salutations distinguées. \r\n\r\n\r\nMarioara DRAGOMIR \r\n26 rue Victor Hugo \r\n38370 Les Roches de Condrieu\r\ntel: 04 69 32 63 93 / 04 74 53 28 22\r\nport: 06 20 52 10 84','tout les joures du lundi au dimanche','35'),(682,'Mme Dragomir Marioara','38370','0474532822 /06205210','30 08 1960','marie',' Madame, Monsieur,\r\n\r\n\r\n Je me permets aujourd\'hui de poser ma candidature auprès de votre entreprise pour un poste de femme de ménage.\r\n Avec une expérience de trois ans en tant qu\'aide ménagère , agent de service et auxiliaire de vie , mon expérience dans le nettoyage m\'a permis d\'acquerir des compétences polyvalentes et de mettre à profit mon sens de l\'adaptabilité. \r\n Sérieuse et consciencieuse j\'ai appris à travailler rapidement et avec un maximum d\'efficacité. Ma capacité de travail et ma persévérance m\'ont aussi permis de progresser dans l\'ensemble des tâches que l\'ont m\'a confiées. Je sais prendre des initiatives quand il faut et me faire discrète quand cela est nécessaire. Méthodique et rigoureuse , je sais respecter les règles d\'hygiène et suivre scrupuleusement les consignes de sécurité. De plus, ayant le sens des contacts, je m\'intègre facilement au sein d\'une équipe.\r\n Disponible immédiatement pour vous rencontrer et vous exposer mes motivations, je vous prie d\'agréer, Madame, Monsieur, l\'expression de mes salutations distinguées. \r\nMarioara DRAGOMIR \r\n26 rue Victor Hugo \r\n38370 Les Roches de Condrieu\r\ntel: 04 69 32 63 93 / 04 74 53 28 22','tout les joures du lundi au dimanche','35'),(683,'Melle DEVILLERS','34000','0467755548','24/04/1989','celibataire','7 janvier 2008 au 25 Août 2008 : agent d’entretien par l’entreprise « Tout comme vous » à Annecy-le-Vieux.\r\n\r\nEté 2006 à Eté 2007 : agent d’entretien par l’entreprise « ONET » à Poisy.\r\n\r\n','MARDI : toute la journée\r\nMERCREDI : après midi\r\nVENDREDI : après midi\r\nSAMEDI : toute la journée','15'),(684,'Mme Langomazino','13003','0627767513','23/05/1972','autre','CAISSIERE \r\nMONITRICE D ENFANT HANDICAPES','TOUS LES JOURS SAUF LE MERCREDI ET 1 WEEK END SUR 2','30'),(685,'Mme REVAULT Maryse','47270','0625868606','26081952','marie','J\'aui travaille au niveau des personnes agees j\'ai fait une formatipon pour obtenir mon diplome d\'assistante de vie j\'ai nfait differents stages egalement.et de tyravailler sur toulouse ne me pose aucun probleme ce qui compte c\'est la ponctualite et du serieux dans son travail.','lundi mardi mercredi jeudi vendredi de 9h a 18h.','35'),(686,'Mme REVAULT Maryse','47270','0625868606','26081952','marie','J\'aui travaille au niveau des personnes agees j\'ai fait une formatipon pour obtenir mon diplome d\'assistante de vie j\'ai nfait differents stages egalement.et de tyravailler sur toulouse ne me pose aucun probleme ce qui compte c\'est la ponctualite et du serieux dans son travail.','lundi mardi mercredi jeudi vendredi de 9h a 18h.','35'),(687,'Mme REVAULT Maryse','47270','0625868606','26081952','marie','J\'aui travaille au niveau des personnes agees j\'ai fait une formatipon pour obtenir mon diplome d\'assistante de vie j\'ai nfait differents stages egalement.et de tyravailler sur toulouse ne me pose aucun probleme ce qui compte c\'est la ponctualite et du serieux dans son travail.','lundi mardi mercredi jeudi vendredi de 9h a 18h.','35'),(688,'Melle Lagosanto Lucie','13127','0621321950','29/10/1985','autre','Il est vrai que je n ai pas d\'expérience dans ce domaine enfin du moins professionnellement.\r\nMais j\'apprends rapidement,je suis jeune, dynamique et demande en a savoir plus ','libre du lundi au samedi','25'),(689,'Melle BOUA','44100','0650062001','25/06/1982','autre','femme de ménage ( bureau et centre hospitalier), femme de chambre,garde d\'enfant,caissière,agent de production etc...','du lundi au vendredi femme sérieuse, très motivée disponible dès maintenant','35'),(690,'Melle Trousselier Marielle','34920','0659131079','05031985','celibataire','Je suis actuellement à la recherche d\'un emploi et totalement disponible pour un poste à pourvoir. J\'ai un formation d\'esthéticienne mais aussi un niveau bac stt administratif.En ce qui concerne mon expérience pour un poste de femme de ménage, j\'ai été agent d\'entretien dans des bureaux pendant un mois.','Je suis actuellement disponible de 7H du matin à 20H le soir','35'),(691,'Mme FALLETTA M Antoinette','57510','03/87/28/64/76','21.07.1959','autre','30 ans dans la vente 2 ans menage chez personnes agées','lundi matin 3h midi 2h mardi matin 3 h mardi midi 2 h jeudi matin 3 h jeudi midi 2 h','20'),(692,'Melle Moraski','35700','0626676118','30/01/1989','celibataire','Actuellement en bts en alternance dans une boite de nettoyage industriel,j aime et je connai ce métier.Auparavant j ai effectué un stage dan une boite de services à la personne comme la vôtre et j\'ai également eu l occasion d\'entretenir des locaux tel que la CAM ,hyper U des HLM','Du Lundi au Vendredi à partir de 18h00','10'),(693,'Melle LEGUEDOIS Marine ','56300','0661522235','29/08/1989','celibataire','','lundi a partir de 16H, mardi apres-midi, mercredi apres midi, vendredi matin','11'),(694,'Melle ROCHER Cynthia','57310','0382509630','29/01/1988','celibataire','Déja travailler dans le ménage chez mes voisins','Lundi, Mardi matin le jeudi, vendredi matin. ','8'),(695,'Mme Belkacem Yasmina','13014','0053447272','23/11/1964','celibataire','10 dans l\'hotellerie en qualité de femme de menage\r\nformations de l\'entretien du logement et techniques de repassage a l\'association marseille developpement services avec stages','toute la journee','35'),(696,'Melle Dura Vanessa','34080','0635520287','09/06/1980','celibataire','4 ans aide ménagère','tous les matins de 8H à 12H.','20'),(697,'Mr Lorrain Denis','69190','0632190566','04/11/1989','celibataire','Je suis diplômé d\'un CAP Petite Enfance et d\'un BEP Carrières Sanitaires et Sociales. J\'ai travaillé 1 mois en tant qu\'animateur en été 2006 et 1 mois en tant que manutentionnaire en été 2007.','Tous les jours à partir du 15 janvier 2009. Pour pouvoir travailler jusqu\'en juillet-août.','35'),(698,'Mr Lorrain Denis','69190','0632190566','04/11/1989','celibataire','Je suis diplômé d\'un CAP Petite Enfance et d\'un BEP Carrières Sanitaires et Sociales. J\'ai travaillé 1 mois en tant qu\'animateur en été 2006 et 1 mois en tant que manutentionnaire en été 2007.','Tous les jours à partir du 15 janvier 2009. Pour pouvoir travailler jusqu\'en juillet-août.','35'),(699,'Mme Dumitrescu Elena',' 93150','0671392342 or 01486','22 06 1966','marie','femme tres serieuse avec exper ','lundi mercredi jeudi ','20'),(700,'Mme Martinez Laetitia','13011','0616832038','28-02-1979','celibataire','experience personnel je m occuper d une personne agé je lui fesais le menage','mardi jeudi vendredi lundi matin','20'),(701,'Melle SY','69003','0610033701','09/11/1983','celibataire','femme de menage chez un particulier pendant 2ans a villeurbane.','lundi apatir de 17h,mardi soir,mercredi 11H 14H ,vendredi apés midi et tous l week end','15'),(702,'Melle Ferrandi Magalie','38370','0474539984','26/03/82','celibataire','1an 1/2 aide a domicile pour admr d andance\r\n3 mois en hopital psychatrique\r\n3 mois en maison de retraite','du mardi au vendredi (tous horaires meme nuit)','35'),(703,'Melle ','33000','0609001390','12/09/1986','celibataire','SANS EXPERIENCES','LUNDI MARDI MERCREDI JEUDI VENDREDI APRES MIDI ET SAMEDI MATIN.',''),(704,'Melle CORTAZZI Laëtitia','69100','0621611103','06121981','celibataire','actuellement fleuriste, je recherche un travail d\'appoint en tant que femme de ménage.','Dimanche après-midi, lundi journée, mardi journée','20'),(705,'Mme Deschamps','35000','0623051660','10.12.1964','autre','ca fait 24 ans que je travail dans une mjc a rennes en tant que technicienne de maintenance ','tout les jours a partir de 16h45 ','5'),(706,'Mme LEPORE Lysiane','69600','0682202893','19041956','autre','Voici mes expériences professionnelles:\r\n\r\n2008 Téléactrice\r\n2005-2007 Aide à la personne\r\n1998-2004 Aide à domicile ','TOUS LES JOURS','25'),(707,'Melle Gratius Aurore','57300','0621151552','19/05/1984','autre','je suis actuellement étudiante en bts immobilier en alternance \r\nJe cherche un revenu complementaire','samedi la journée','4'),(708,'Melle BLACHON ','66140','0689768858','29/09/1987','celibataire','SERVEUSE RESTAURANT / CENTRE DE VACANCE\r\nACCOMPAGNEMENT SEJOUR PERSONNES HANDICAPEES\r\nANIMATRICE CENTRE DE LOISIR\r\nETUDIANTE 1ére ANNEE EDUCATEUR SPECIALISE','LES SOIRS DE SEMAINES A PARTIR DE 17H30 ( EVENTUELLEMENT LES WEEK END)','8'),(709,'Mme Chambroux Catherine','69320','0650768343','14/03/1948','celibataire','Infirmière psychiatrique pendant 10 ans, aide soignante pendant 5 ans, gérante d\'une société pendant 5 ans ','du lundi au vendredi de 7 heures à 16 heures',''),(710,'Mme Bellon','69005','0617241829','11 mai 1957','marie','2 ans d\'expérience ménage/repassage chez particuliers et cabinet paramédical','mardi/mercredi/jeudi','10'),(711,'Mme Azzouguen Sonia','75014','0629140191','','celibataire','je suis coiffeuse et j ai effectuer a plusieurs reprise des heures de ménages et repassage ,je suis motiver sérieuse et ponctuelle dans mon travaille.','lundi,vendredi,dimanche','6'),(712,'Mme Azzouguen Sonia','75014','0629140191','','celibataire','je suis coiffeuse et j ai effectuer a plusieurs reprise des heures de ménages et repassage ,je suis motiver sérieuse et ponctuelle dans mon travaille.','lundi,vendredi,dimanche','6'),(713,'Mme Patricia Veras Soares','34096','0667215623','07/07/1985','celibataire','Ménage dans des hotels aux Etats Unis, ménage chez des particuliers, garde d\'enfants.\r\nEtudiante étrangère (Brésil) en Master 1 à l\'université Paul Valéry- Montpellier.','lundi, mercredi toute la journée; \r\ntous les weekends; \r\nmardi matin jusqu\'à 10h45 et le soir à partir de 17h00; \r\njeudi matin jusqu\'à 11h00 et l\'après midi et soir à partir de 16h00; \r\nvendredi le matin jusqu\'à 10h45, l\'après midi et le soir à partir de 14h45.','15'),(714,'Mme Patricia Veras Soares','34096','0667215623','07/07/1985','celibataire','Ménage dans des hotels aux Etats Unis, ménage chez des particuliers, garde d\'enfants.\r\nEtudiante étrangère (Brésil) en Master 1 à l\'université Paul Valéry- Montpellier.','lundi, mercredi toute la journée; \r\ntous les weekends; \r\nmardi matin jusqu\'à 10h45 et le soir à partir de 17h00; \r\njeudi matin jusqu\'à 11h00 et l\'après midi et soir à partir de 16h00; \r\nvendredi le matin jusqu\'à 10h45, l\'après midi et le soir à partir de 14h45.','15'),(715,'Melle Bellanger Laetitia','44400','0665335236','05021979','autre','depuis 2004 je travaille comme aide a domicile possede le cap petite enfance','mardi et jeudi matin et le mercredi la journee','20'),(716,'Mme LEFRIQUE Danielle','29280','02 98 45 54 96','20 / 07 / 74','marie','2001-2009 \r\nPériode consacrée à l\'éducation de mes enfants et l\'entretien de ma maison\r\n1997-2001 \r\nGarde d\'enfants chez des particuliers\r\n1995 \r\nnovembre-décembre : stage de secrétariat à la Mairie de Brest (service Insertion-Emplois-Stages)\r\njuillet-août : Emploi saisonnier à Publicis/Grand Angle à Brest – Poste de Secrétaire Standardiste\r\nmai-juin : stage de secrétariat à Publicis/Grand Angle\r\n1992 \r\naoût : Animatrice au centre de vacances la Bissoudie à Mijoux (01 Ain )\r\n\r\nDIVERS :\r\n2008-2009 \r\nParent élu au conseil d\'école (école Eric Tabarly à Plouzané)\r\n2005-2008 \r\nBénévole à l\'APE (Association de Parents d\'Elèves) de l\'école Eric Tabarly à Plouzané\r\n2003 – 2005 \r\nMembre du Conseil d\'Administration de la halte garderie parentale Ti Ar Bugelig à Plouzané\r\n\r\nTitulaire du permis VL\r\npratique de la natation, de la course à pied et du vélo\r\n\r\n','le lundi, le mardi, le jeudi et le vendredi','24'),(717,'Mme Dahmani','59000','0612802386','05-04-1981','marie','2 ans experience chez un gynecologue\r\nnettoyage de sa maison repassage cuisine','du lundi au vendredi ','35'),(718,'Mme MANGA_SIFFERLEN','Danielle','01 48 41 62 80','23 10 1952','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','40'),(719,'Mme MANGA_SIFFERLEN','Danielle','01 48 41 62 80','23 10 1952','marie','nettoyer les sols (aspirer,laver\r\nnettoyer les meubles et bibelots\r\nnettoyer et ranger la vaissele\r\nnettoyer les sanitaires\r\nrepasser et plier le linge suivant les consignes etc..','du lundi au vendredi de 9 h à 17 h','40'),(720,'Mme Louartani Meriem','69008','0634519556','24021979','marie','J ai 3 enfants qui vont maintenant a l ecole je suis marie depuis 15 ans je suis bonne cuisiniere et sait entretenir un appartement avec 5 personnes qui y vivent nuit et jour. Voila toute mon experience. ','Je suis disponible tous les matins de la semaine du lundi au samedi','20'),(721,'Melle Top Coumba','69002','0478379685','16-09-1969','autre','DE 1996 à 1998 j\'ai fais du ménage,du repassage et l\'ntretien de la maison chez des particuliers.\r\n\r\nEn 1998 j\'ai été femme de ménage à l\'hôtel Clarine de Lyon (entretien des chambres)\r\n\r\nDe 1998 à 2000 j\'ai été gouvernante à l\'hôtel Clarine,encadrement d\'une équipe de dix femmes de chambre,contrôle des chambes et gestion des plannings\r\n\r\nDe aout à septembre 2000 j\'ai été technicienne de surface,TFN,Villeurbanne entretien des bureaux( quelques heures de ménage le matin)\r\n\r\nJe suis aussi Assistante maternelle mais n\'arrivant pas à joindre les deux bouts je suis dans l\'obligation de trouver un autre travail.','Tous les jours de la semaine de 6h à 8h du matin et de 18h à 21 h','36'),(722,'Melle Morens','22300','0634131147','21/07/1988','celibataire','• Stage « découverte » au Foyer Logement A.Thos à Lannion pendant 7 semaines. \r\n• Stage « découverte » à la crèche et halte-garderie de \r\n « Ker-Uhel » à Lannion pendant 5 semaines.\r\n• Stage examen de 12 semaines à l’école maternelle « Jeanne d’Arc » à Lannion.\r\n• Stage pratique BAFA effectué à Trégastel.\r\n• Stage « connaissance du métier d’auxiliaire de puériculture » à la maternité de Lannion durant 6 semaines.\r\n• Stage \"découverte\" avec une aide à domicile pendant 1 semaine.\r\n• 1 mois d\'animation auprès des enfants de 3-5 ans\r\n\r\nActuellement, je garde des enfants à domicile.','Tous le mois de Juillet et Aout.\r\n\r\nça serait pour faire de l\'entretien et des garde d\'enfants.','35'),(723,'Melle Barry Mariama','69100','0622887394','18/09/1983','celibataire','j\'ai beaucoup travaillé dans des hôtels 3 à 4 étoiles. \r\n je sais faire la lessive, le repassage,le nettoyage de la maison en entier','tous les soirs à partir de 17h et samedi-dimanche toute la journée','15'),(724,'Mme Barreiro','33140','0616377556','250485','marie','cap hôtellerie restauration \r\n4 ans d\'expérience\r\n\r\nvente\r\n2 ans d\'expérience\r\n\r\ncap petite enfance\r\n1 an d\'expérience','lundi mardi mercredi jeudi vendredi matin et après midi','30'),(725,'Mme Bilat','31120','0610746670','10071968','marie','Sylvie BILAT Née le 10 juillet 1968\r\n20 bis rue Clément Ader Mariée 2 enfants \r\n31120 Roquettes Permis B (véhicule personnel)\r\nTel : 05 61 40 22 49 \r\nPort : 06 10 74 66 70\r\nMail : masybi@free.fr\r\n\r\n\r\n\r\nCompétences\r\n\r\n\r\nAptitude relationnelles, capacités de communication et d’accueil \r\nAdaptabilité, sens de l’organisation\r\nFacilité de rapport avec la clientèle\r\nSaisie informatique : factures, devis \r\nSaisie sur compta ciel\r\n\r\n*Sens du service\r\n*Autonomie\r\n*Travail en équipe\r\n\r\n\r\nExpériences professionnelles\r\n\r\n\r\n1985-1993 Pharmacie Lacassagne (Roquettes) poste polyvalent\r\n1993-1997 Pharmacie Piquemal (Roquettes) poste polyvalent\r\n1998-2005 Mairie de Roquettes (agent d’entretien) \r\n2005-2009 SARL BELT RELISATIONS (secrétaire comptable)\r\n\r\n\r\nDiplômes\r\n\r\n\r\n1993 : stage de formation aux techniques de ventes et \r\nmarchandising \r\n1990 : mention complémentaire au cap employé en pharmacie (stage de un mois en maison de \r\n retraite à Pins Justaret\r\n1987 : certificat d’aptitude professionnelle d’employé en pharmacie\r\n\r\n\r\n\r\n\r\n','lundi mardi jeudi et vendredi matin','12'),(726,'Mme Bouvet Mireille','35200','rennes','23/05/1978','celibataire','bep sanitaiires et sociale, experiences aupres des personnes agées a domicile é structures','tous les jours de 9h a 17h','20'),(727,'Mme Aziza MONTOYA','13170','0670906615','01/01/1986','marie','femme de chambre au maroc \r\nvendeuse pret a porte \r\n','du lundi au vendredi ','20'),(728,'Melle RIUS','13005','0668951005','18/12/1972','celibataire','Je n\'ai pas d\'expérience professionnelle à part mon expérience personnelle. Je suis maman d\'une enfant de 3 ans, je pense donc savoir ce qu\'est la propreté et l\'hygiène ','MERCREDI TOUTE LA JOURNEE ET SAMEDI ','4'),(729,'Mme Bermoser','44300','0698545549','03091969','celibataire','Ayant travailler en milieu collectif , en entretiens des locaux, j\'aimerai me tourner vers l\'aide a dommicile','lundi a vendredi de 9h 16h','30'),(730,'Melle DUPRAT','34080','0632818970','03/02/1985','celibataire','J\'ai déja travaillé dans différentes associations d\'aide à domicile, comme par exemple A DOM SERVICE, Aide à la vie Quotidienne ou encore A votre service.\r\nDe plus, j\'ai travaillé un an chez un particulier en tant qu\'aide ménagère, je faisais diverses tâches telles: que le ménage, les courses, je promenais le chien, je repassais et nous sortions nous promener.','lundi, mardi et vendredi matin, jusqu\'à 12H ou 13H\r\n','15'),(731,'Melle Saboyombo Jordane','35170','06 61 37 18 36','19 04 1985','celibataire','agent d\'entretien','du lundi au vendredi','25'),(732,'Melle Lequertier Gaelle','57440','06.79.00.59.49','05/07/1987','celibataire','j\'ai travailler comme femme de ménage , pour ONET, pour l\'INTERIM, pour TREMPLIN pour des société','lundi après midi , mardi après midi, mercredi après midi, jeudi après midi , vendredi après midi, samedi matin ','20'),(733,'Mme Matua-lasrine','35700','0635366217','06/11/1989','celibataire','niveau bep carrière sanitaire et social,actuellement en prépa d\'auxiliaire puéricultrice.','libre tous les jour et tout les temps.','15'),(734,'Mme Vaultier','34070','0610384999','22/08/1974','marie','Bonjour! jusqu\'a present mon emploi se situait plus dans l\'animation commerciale. J\'ai ceci dit travaillée pour L\'APEF de montpellier( remplacement: aide a la personne en fin de vie, repassage, couture, menage, jardinage, courses) ce fut une experience tres agreable celle de pouvoir donner de soi pour aider des personnes isolées et leur apporter de l\'humour et du sourire au quotidien. ','lundi au jeudi matin','20'),(735,'Mme El Haddad','34080','0467520453','19051972','marie','aide ménagére rapassage pendand 3ans','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(736,'Mme El Haddad','34080','0467520453','19051972','marie','aide ménagére rapassage pendand 3ans','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(737,'Mr Loustau Nicolas','93100','0617499376','17-07-1975','celibataire','jai une expérience de 6 mois en tant que homme de ménage chez particulier , immeuble , bureau','lundi matin et apres midi soir , mardi matin et apres midi soir , mercrdi matin et apres midi soir ,jeudi matin et apres midi soir , vendredi matin et apres midi soir , samedi matin et apres midi soir','35'),(738,'Mr Loustau Nicolas','93100','0617499376','17-07-1975','celibataire','jai une expérience de 6 mois en tant que homme de ménage chez particulier , immeuble , bureau','lundi matin et apres midi soir , mardi matin et apres midi soir , mercrdi matin et apres midi soir ,jeudi matin et apres midi soir , vendredi matin et apres midi soir , samedi matin et apres midi soir','35'),(739,'Melle ILIYANA SOTIROVA','31000','0612698148','07010 1989 ','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(740,'Mme Le Jaudet','22560','0296158124','02.06.1950','marie','Adjointe administrative à Baden-Baden RFA','du lundi - vendredi tousjour le martin','20'),(741,'Melle M\'cheigui Celia','13090','0609206537','18/10/1991','celibataire','Menage a Domicile Chez Particulier .\r\n','Mercredi après-midi, samedi, dimanche et période de vacances scolaires . ','8'),(742,'Melle Marquette Pauline','59126','0613868412','12/08/1990','celibataire','Je fais toutes les tâches ménagères chez moi depuis environ 2 ans mais j\'ai jamais effectué de ménage chez des particuliers pourtant j\'en suis capable.','lundi, mardi, jeudi, vendredi tout la journée.','15'),(743,'Mme Dahmani Naima','59000','0612802386','05-04-1981','marie','2ans aide menagere cuisine+ nettoyage d\'une maison de 4 chambre \r\n','du lundi au vendredi ','35'),(744,'Mme Lambert Yuriko','34570','0467400372','11111949','marie',' Expériences professionnelles \r\n Depuis mai 2008 Recherche d’emploi\r\n 1989-2008 Guide-interprète français-japonais pour des organismes publics et des sociétés privées : Syndicat Mixte d’Aménagement du littoral Languedoc-Rousillon, \r\n Comité Régional du tourisme de L-R, Comité départemental du tourisme du Vaucluse, Salins du Midi, Noilly Pratt, et des agences de voyages.\r\n 1992-1993 Participe à un stage « assistant de tourisme » organisé par la CCI de Montpellier\r\n 1972-1982 Co-ordinatrice et coloriste de mode dans une société internationale : Secrétariat de la Laine (Woolmark), sièges à Londres, Tokyo et Paris - 1976-1977\r\n 1971-1972 Enseignante dans une école privée de mode à Tokyo, Japon\r\n\r\nLangues étrangères \r\n Parle et lit couramment le français, possède également de bonnes notions d’anglais\r\n\r\nFormation \r\n Licenciée en histoire de l’art à Tokyo, Japon\r\n Permis de conduire B\r\n','Du lundi au vendredi','20'),(745,'Mme Mahmoud','31700','06 10 10 45 44','030370','celibataire','milieu medical maison de retraite chez les particuliers.....','tous les jours sauf le mercredi','30'),(746,'Mme ','72250','0243759663','03/03/1958','autre','25 ans dont 20 années fonction publique en tant que agent de service (retraitée)\r\nMaintenant je recherche quelques heures de ménage','lundi matin, mardi matin, vendredi\r\nmatin','15'),(747,'Mme Chesnier','72250','0243759663','03//','celibataire','25 annees dont 20 dans la fonction publique (retraitée de celle ci)','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(748,'Mme LIGONNIERE','56270','0662407330','04/08/1969','celibataire','-2 années de ménage et repassage chez particuliers\r\n- Secrétaire médicale\r\n- Hôtesse d accueil','toutes les matinées de la semaine sauf le jeudi ainsi que le vendredi après-midi','15'),(749,'Mme LIGONNIERE','56270','0662407330','04/08/1969','celibataire','- 2 ans de ménage, repassage chez particuliers\r\n- hôtesse d accueil\r\n- secrétaire médicale','toutes les matinées sauf le jeudi ainsi que le vendredi après-midi','15'),(750,'Mme FREMON','11510','0568456211','22/09/51','marie','j\'ai travaillé pendant 30 ans dans l\'informatique, mais ne trouvant pas de travail je recherche dans le ménage, je présente bien et je suis très soignée, occasionellement je fais des ménages','libre tous les jours, et je peux me déplacer car je ne recherche pas dans le village où j\'habite','20'),(751,'Mme Cunin Micheline','13014','0619630166','13 dec 1953','autre','-Employée de maison chez particulier\r\n2008 Mr Jefault Lauris\r\n-Employée de service maison d\'hotes\r\nSaison 2008 Bormes les mimosas\r\n-Vendeuse de janvier 1996 à février 2008 Strasbourg\r\n','Tous les jours ','25'),(752,'Melle Silvia Neto','93000','','09-12.1982','celibataire','aide-serigraphe, menage chez des particuliers, babysitting','tous les jours','35'),(753,'Mme Hlali Faiza','34070','0645878823','28/08/1989','marie','j ai travaillé de mars 2007 a septembre 2007 chez des particulier a bagnol sur céze dans le gard et de septembre 2007 a octobre 2007 dans une boucherie pour faire le ménage ','toute la semaine','25'),(754,'Melle Amar Warda','31000','0698589185','16/02/1988','celibataire','Mcdo, Auchan,les galeries Lafayette, animatrice de séjour linguistique. Je suis actuelement en fac d\'anglais.','tous les soirs','12'),(755,'Mme Sola','347820','0673259575','15011968','autre','j\'ai à mon actif plusieurs annees d\'experiences de services a la personne','toutes les matinees','25'),(756,'Melle RAMASOVANONA MIR MARIE BHIAULAT','31500','0611941338','18/04/1984','celibataire','Janvier 2007-Janvier 2009 LES JARDINS D’OLY (Auzeville)\r\nRemplaçante en tant qu’auxiliaire de soins la nuit (Aide au coucher, toilette mortuaire en cas de décès, ménage (Auto laveuse ; lustreuse))\r\n\r\nVacances scolaires 2004-2006 LES JARDINS D’OLY (Auzeville)\r\nRemplaçante en tant agent de service hospitalier\r\n(préparation des petits déjeuners, réalisation des ménages)\r\n\r\n \r\nAvril au Septembre 2003 LES JARDINS D’OLY\r\nRemplaçante en tant qu’auxiliaire de soins la journée (Aide pour la toilette, aide au petit déjeuner , aide au coucher)\r\n\r\nNovembre au Décembre 2002 MAPAD MARIE LEHMANN\r\nStagiaire en tant qu’aide soignante et infirmière (Aide pour la toilette, aide au petit déjeuner, aide au coucher)\r\n','Lundi(après midi), Mardi (après midi), jeudi(après midi), vendredi( aprs midi), samedi (toute la journée), dimanche( toute la journée)','20'),(757,'Mme Giardi','34820','0670128785','24.01.1980','autre','j ai deja eteait aide a domicile durant 4 ans , vue que j ai demenager , je me retrouve qu avec 9 heure par semain dans mon secteur, c est pour cela que je vous sollicite.cordialement.','lundi apres midi, mardi toute la journee, jeudi toute la journee et vendredi apres midi','25'),(758,'Mme PELLISSIER Sandra','34070','095052981702','28/07/1968','marie','1998/1999( mai)- Aide ménagère\r\n-repassage\r\n-nettoyage de vitres\r\n-nettoyage de sols\r\n-dépoussiérage\r\n\r\n1995/1998( juillet)- Décoratrice d\'intérieur,\"Exclusiv Décoration ( Brésil) \r\n- réalisation de projet (plans,dessins,perspectives...)\r\n- informations concernant l\'espace à menager.\r\n\r\n-Décoration sur meubles\r\n\r\n1991/1995 - Institutrice école maternelle ( Brésil)\r\n\r\n-Mettre en œuvre une méthode pédagogique\r\n-préparer et organiser le travail des élevés\r\n-Exercer les enfants l\'acquisition de des connaissances élémentaires\r\n-initier les enfants a la pratique des disciplines artistiques et sportives\r\n\r\n1988/1989- Professeurs stagiaire ( Brésil) \r\n\r\n\r\n\r\n ','Lundi, mardi, jeudi et vendredi après midi','18'),(759,'Melle GRILLOT Marie','35000','0619280408','12/07/85','celibataire','séjour au pair de 4 mois,Irlande, consistant à s\'occuper de 3 ans et à entretenir la maison (rangement,ménage,lessive).Etudiante en droit sérieuse,autonome et consciencieuse,bon relationnel.','vendredi entre 10h et 23h','3'),(760,'Melle THEBAULT','35320','0299430365','30051981','autre','FAIRE LE MENAGE DE LA VIE COTIDIENNE DE MON DOMICILE ET LE REPASSAGE AVE UNE FAMILLE DE TROIS ENFANTS ','LUNDI JOURNEE, MARDI JOURNEE, JEUDI JOURNEE ,VENDREDI JOURNEE .','32'),(761,'Melle Elmaadadi Nada','34070','0642586709','06/09/1988','celibataire','menage chez particulier','tous les jours','30'),(762,'Melle Gwendoline Gruel','35131','0631557698','24/09/1988','autre','','du lundi au samedi\r\nhoraires indifférentes','30'),(763,'Mme TRAMOIS','34070','0619652097','06/10/1984','marie','\r\nTramois Lamia\r\n1225 chemin de moulares res le cedre bat A \r\n34070 Montpellier\r\nnée le 06/10/1984 \r\nà Montpellier\r\nNationalité Française\r\ntel: 06 19 65 20 97\r\n\r\n\r\n\r\nFORMATION :\r\n2001/2002: Lycée Mas de Tesse en 1ère année de BEP secrétariat\r\n2002/2003: Lycée Mas de Tesse en 2ème année de BEP secrétariat\r\n2003/2004: Lycée Maurice Clavel en 1ère année de BTA SMR ( service au personne )\r\n2004/2005: Lycée Maurice Clavel en 2ème année de BTA SMR\r\n\r\nSTAGES SCOLAIRES :\r\n1999/ 3 semaine: Pharmacie DUMA à Montpellier\r\n - mise en rayon des médicaments\r\n - étiquetage et caisse\r\n2001/ 3 semaine: EAI (ecole d infanterie militaire) à Montpellier\r\n - saisie informatique (courrier, e-mail, prise de rdv, remise à jours des dossiers)\r\n - standardiste et organisation d\'une réunion (planification)\r\n2002/ 4 semaine: AMP conseil à Montpellier\r\n- classement et archivage\r\n- mise à jours des dossiers\r\n- accueil \r\n- logiciel utilisés: ciel compta, excel (entrée de prix), word\r\n2004/ 4 semaine: Auberge de jeunesse à Montpellier\r\n- accueil\r\n- enregistrement des entrées et des sorties \r\n- planification et organisation aux niveaux des chambres \r\n- prise des reservation télèphoniques\r\n2005/ 4 semaine: SARAHA (prét à porter) à montpellier étiquetages des articles\r\n - tenue de caisse et accueil de la clientéle\r\n\r\nEXPERENCE PROFESSIONNEL :\r\n1999/2000: AGF Assurance à Montpellier\r\n- accueil \r\n- gestion et mise à jours des dossiers\r\n2005: ED à Poussan\r\n- caissière\r\n- mises en rayon \r\n2007: aides menagere chez un particulier à Montpellier\r\n 01/06/2007 au 30/09/2008\r\n\r\nDIPLOMES:\r\nobtention du BEP secrétariat\r\nniveau BAC\r\n\r\nDIVERS:\r\nPermis B\r\nLoisir : cinèma, internet, lecture,\r\nLangues : anglais scolaires, espagnol scolaires, arabes bilingue\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','bonjour suite a notre entretien telephonique je serait tres interresser par un emploie chez vous mon dernier emploi etait chez un particulier pendant 15mois en cdi de 2 A 4H/ semaine j\'effectuez les taches menageres ainsi que les repas et je lui tenez compagnie de temps en temps je suis disponible actuellement le lundi matin; le mardi apres midi; le mercredi toutes la journee; le jeudi apres midi; le vendredi apres midi je me tiend a votre disposition pour tout autre renseignement\r\nmerci de votre comprehension\r\n','6'),(764,'Mme Kerdraon Isabel','34090','0615553161','20/12/1983','autre','3ANS DEXPERIENCES DANS LA GARDE A DOMICILE\r\nDIPLOMEE DU BEP SANITAIRE ET SOCIAL ET DU CAP PETITE ENFANCE','TRES DISPONIBLE','25'),(765,'Mme Laidi','34070','06725155','24/07/1984','marie','j\'ai déjà travaillé chez des particulier je suis motivé est sérieuse','je suis disponible le matin toute le semaine','20'),(766,'Melle KOHSER Jennyfer','13090','0667647963','26/11/1991','celibataire','Je fais des menages chez des particuliers, je n\'ai jamais eu recours à une entreprise.','En semaine uniqement le soir sauf mercredi apres midi. pendant les vacances scolaires et les week end.','10'),(767,'Melle Renault Aurelie','35240','06 19 68 63 22 ','06 10 1980','autre','serveuse en restauration , femmes de chambre ( stage ).','disponible de 8h00 a 15h00 DU LUNDI AU VENDREDI','25'),(768,'Melle LEDOGAR VALERIE','57350','0660773799','18/06/1980','autre','-AGENT DES SERVICES LOGISTIQUES, C.E.S + RAPPELEE POUR REMPLACEMENT.HOSPITALOR MAISON DE RETRAIT\r\n- AIDE AUX PERSONNES AGEES, CDD DE 6 MOIS MAISON DE RETRAITE PRIVEE','LUNDI MARDI JEUDI VENDREDI DE 8H15 A 16H','30'),(769,'Melle ASKEUR FATIM','31400','0688171882','16011979','autre','EXPERIENCES AUPRES DE PERSONNES AGEES-SOCIETE DE NETOYAGE(bureaux immeubles hall d\'entree)chez des particuliers ','tout les jours a partur de 12h et jusqu\'a17h','15'),(770,'Mme Poirot Géraldine','88440','0329681110','30-05-1974','marie','actuellement je travaille le lundi en particulier après un licenciement pour le reste de la semaine.','mardi, jeudi, vendredi toute la journée et le lundi après-midi.','20'),(771,'Melle Baheu Jeanne','69130','0665579828','19-06-1989','celibataire','J\'ai effectué des menages chez des personnes de mon voisinage et chez des amis de mes parents lors de mes moments libres durant 2 ans en echange d\'une remuneration, dans la region parisienne et dans les alpes maritimes','lundi soir à partir de 18h,mardi à partir de 18h,jeudi àpartir de 13h, vendredi à partir de 15 ou 16h, samedi et dimanche toute la journée.','30'),(772,'Mme Colas Noura','34080','0672357530','30/07/1970','marie','nettoyage de résidences\r\nnettoyage entreprise de bateaux plaisance à carnon\r\nnettoyage chez particulier handicapé\r\nnettoyage cafétéria casino','disponible immédiatement de 7h à 19h\r\ndu lundi au samedi','35'),(773,'Mme Benallal Houria','13002','0650298511','25/10/68','celibataire','femme de ménage priffesionel','Exemple : Lundi matin, Mardi après-midi, etc...','8h'),(774,'Melle Geffroy','35200','0637096388','06/02/1990','celibataire','STAGE en école maternelle','lundi 14h - 17h\r\njeudi et vendredi matin de 8h - 12h','8'),(775,'Mme Vocammzlond','QkTpHkIPaV','qpmlpcoXOXkbm','JMhIaGsSd','celibataire','id2nsI <a href=\"http://wmyxwodkxsok.com/\">wmyxwodkxsok</a>, [url=http://krbrcovuvaol.com/]krbrcovuvaol[/url], [link=http://tgpcqlwcwonl.com/]tgpcqlwcwonl[/link], http://oinetxebqhmk.com/','id2nsI <a href=\"http://wmyxwodkxsok.com/\">wmyxwodkxsok</a>, [url=http://krbrcovuvaol.com/]krbrcovuvaol[/url], [link=http://tgpcqlwcwonl.com/]tgpcqlwcwonl[/link], http://oinetxebqhmk.com/','Lb'),(776,'Mme Da- Cunha Elisabeth','93310','0616036877','05/10/76','celibataire','1995\r\n\r\nEcole Maternelle- Alfortville\r\n Agent territorial spécialisé des écoles maternelles\r\n - Accueil des enfants\r\n - Préparation des lits et des enfants pour la sieste\r\n - Surveiller les enfants pendant les récréations\r\n - Activités éducatives\r\n\r\nHôpital Henry Mondor Urgences Médecine Générale\r\nAide soignante\r\n- Toilettes complète des malades\r\n- Hygiène des locaux (stérilisation des chambres)\r\n\r\nPolyclinique- Villeneuve- saint- Georges\r\nAide soignante\r\n- Accompagnatrice aux examens médicaux\r\n- Soutien psychologique avec les patients (relationnel)\r\n\r\n2002- 2003 \r\nHôpitalau Portugal \r\nAide soignante\r\n- Accueil du malade et de la famille\r\n- Examens (pouls, température)\r\n- Entretien des locaux\r\n\r\nEcole (enfant à problème psychomoteur)\r\nAgent territorial spécialisés des écoles maternelles\r\n- Hygiène des enfants\r\n- Décorations des classes\r\n- Entretien des locaux\r\n','je suis disponible toute la semaine et le week end égalemen, et je n\'ai pas de contraite au niveau des horaires aussi bien le matin que l\'après midi ou le soir','35'),(777,'Melle MAKIADI','91370','0645124778','06/03/1990','celibataire','','lundi matin et aprés-midi, mardi matin et aprés-midi, mercredi matin et aprés-midi, jeudi matin et aprés-midi, vendredi matin et aprés-midi','30'),(778,'Melle Pinthou Julie','31300','0610858789','06/03/1988','celibataire','Je sais faire le ménage( repassage.....)','Lundi à partir de 17H le mardi, mercredi, jeudi à partir de 18H, le vendredi à partir de 17h et le samedi dimanche.','10'),(779,'Melle BOUCHAREB Linda','09270','0629122623','19-11-1980','celibataire','Les différentes missions que j’ai effectuées à travers mon parcours professionnel me permettent de prendre en charge les besoins personnalisé de la clientèle, son développement, sa fidélisation, l\'encadrement et la motivation d\'une équipe, tout comme la gestion de nettoyage courant, repassage, préparation repas...\r\nCes fonctions exigent en effet des qualités de rigueur et de confidentialité dont j’ai toujours su faire preuve au travers de mes divers postes occupés.\r\n','Je recherche un emploi à temps plein avec possibilité de commencer tôt le matin ','35'),(780,'Mme Leboucher','78200','0624830595','09/10/1977','autre','Bep cap receptionniste ,gouvernante.\r\n','lundi,mardi,jeudi,vendredi de 9h a 16h','20'),(781,'Melle MORERE','31120','0625943723','05-08-1973','celibataire','quelques mois pour le ménage et repassage chez un particulier en tant que bénévole, ainsi que quelques mois pendant les vacances pour le ménage auprès d\'entreprises','tous les jours','35'),(782,'Melle QUILLIEN','29200','0672053725','27/09/1981','celibataire','J\'ai déjà travaillé chez des particuliers (ménage et garde d\'enfants), dans une entreprise de nettoyage industriel pndant plus d\'un an.','Tous les jours après 16 heures, le samedi après 14 heures et le dimanche.','10'),(783,'Mme Giardi','laetitia','0670128785','24.01.1980','autre','','lundi apres midi mardi la journee jeudi la journee et vendredi apres midi','25'),(784,'Melle Daffe Touré','13013','0685177965','18021979','celibataire','travaille en maison de retraite ,clinique ,hopitaux,deavs,AFPS .','DISPONIBLE TOUS LES WEEK END','8'),(785,'Melle Herbeau Laetitia','59230','','24/11/1981','celibataire','3ans d\'experiences agent de proprete dans une salle de fitness.','lundi matin mardi matin mercredi matin jeudi matin vendredi matin','30'),(786,'Melle JOURDA Alexandra','31270','0561318545','28/07/1987','celibataire','Sept 2004- Juin 2006 Stagiere en salon de coiffure. \r\nNov 2005- Juin 2006 Employée de restauration à Flunch.\r\nSept 2006- Oct 2006 Caissiere chez Leader Price\r\nDec 2006- Avril 2008 Animatrice Service Innovation Group\r\nNov 2006- Sept 2008 Equipiere polyvalente chez MacDonal\r\nMai 2008- à ce jour Animatrice en claé\r\nSept 2008- Déc 2008 Caissiere chez Lidl\r\n','tout les matins du lundi au vendredi','20'),(787,'Mme LAMBERT','93460','0143054594','06/10/1967','celibataire','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(788,'Mme LAMBERT','93460','0143054594','06/10/1967','celibataire','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(789,'Mme LAMBERT','93460','0143054594','06/10/1967','celibataire','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(790,'Mme LAMBERT','93460','0143054594','06/10/1967','celibataire','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(791,'Mme LAMBERT','93460','0143054594','06/10/1967','celibataire','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(792,'Mme LAMBERT LAURA','93460','0143054594','06/10/1967','marie','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(793,'Mme LAMBERT LAURA','93460','0143054594','06/10/1967','marie','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(794,'Mme LAMBERT LAURA','93460','0143054594','06/10/1967','marie','hôtesse de caisse,femme de chambre,aide comptable,vendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(795,'Mme LAMBERT','93460','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(796,'Mme LAMBERT LAURA','93460','0143054594','06/10/1967','marie','Hôtesse de caisse,\r\nFemme de chambre,\r\nAide comptable\r\nVendeuse','Lundi:8h30-18h\r\nMardi:8h30-18h\r\nJeudi:8h30-18h\r\nVendredi:8h30-18h','35'),(797,'Mme Moncomble Delphine','59136','0320323484','16031979','celibataire','','Les Mardis matin de 9h à 11h15 et les jeudis matin de 9h à 11h15','4'),(798,'Mme RAMOS MAJDA','13004','0635175448','22/08/76','autre','j ai une expérience d\'1 an chez les particuliers.nettoyage du sanitaire,repas,aspirateur...etc\r\npermis de conduire:achat de véhicule en cours.','du lundi au vendredi de 9h à 16h.','30'),(799,'Mme DEHEZ','34000','06 75 98 27 32','28/08/1959','autre','ENTRETIEN DE BREAU MENAGE ET REPASSAGE CHEZ DES PARTICULIERS...','MARDI APRES MIDI, MERCREDI APRES MIDI, VENDREDI APRES MIDI','10'),(800,'Mme KOCH SYLVIE','57220','0387355112','16/11/1965','autre','COUTURIERE,EMPLOYE EN BLANCHISSERIE,EMPLOYE DE MAISON,ASSISTANTE MATERNELLE','LUNDI,MARDI,MERCREDI matin,JEUDI, vendredi','35'),(801,'Melle SUCH Céline','34970','0685369371','12 juin 1989','celibataire','AGENT DE SERVICE EN MAISON DE RETRAITE','tous les jours de 7h à 19h','25'),(802,'Melle Vieira Jennifer','63000','0669917068','23/12/1986','autre','J\'ai le niveau BEP Bio- Services, j\'ai était femme de menage chez un particulier, et j\'ai travaillé durant 5 mois dans une entreprise de nettoyage.','Du lundi au vendredi toute la journée','35'),(803,'Mme Casa Monia','13016','0689539022','19091975','autre','bep sanitaire et social.femme de menage chez particuliers.agent de nettoyage industriel.','tout les jours de la semaine.','30'),(804,'Melle DAVID Emilie','31300','0666857447','16/01/1988','celibataire',' 2007 Secrétaire ETS SOLANA et Fils fabricant de chaussures orthopédique à Toulouse \r\nPériode de formation en entreprise 6 semaines\r\n Ÿ Saisie et traitement des dossiers clients création des dossiers clients\r\n Ÿ Enregistrement comptable sur EBP\r\nŸ Accueil des clients : saisie, contrôle des mutuelles, sécurité sociale et ordonnances\r\n\r\n\r\n2007 Secrétaire Inspection du travail secrétariat section 5 \r\n Ÿ Saisie de rapports d’accidents de travail, et courrier inspecteur du travail\r\n Ÿ Classement\r\n\r\n\r\n2007 Agent comptable Mairie de Toulouse service des affaires sociales unité budget. \r\nPériode de formation en entreprise 6 semaines.\r\nŸ Enregistrement de bon de commande des fournitures pour les établissements scolaires\r\n Ÿ Contrôle et enregistrement de facture\r\n\r\n\r\n 2007 Secrétariat de direction du directeur des Ressources Humaines du CHU de Toulouse.\r\n Période de formation en entreprise 6 semaines\r\n Ÿ Classement et archivage des dossiers du personnel\r\n Ÿ Saisie informatique des différents comptes rendus, et prise de notes\r\n Ÿ Accueil du personnel\r\n\r\n\r\n2006 Agent administratif DDTEFP31 durant 1 mois au service main d’œuvre étrangère (MOE)\r\nŸ Saisie informatique et création des autorisations de travail et renouvellement de l’autorisation des étudiants étrangers.\r\n Ÿ Classement\r\n Ÿ Accueil\r\n Ÿ Envoie de télécopie\r\n\r\n\r\n 2005 Agent administratif DDTEFP31 période de formation en entreprise de 4 semaines.\r\n Ÿ Saisie informatique des arrêts, maladies, congés, absences\r\n Ÿ Élaboration d’un graphique sur la parité à la demande d’un inspecteur du travail.\r\n Ÿ Tenue du standard (10 lignes)\r\n','tous les jours de la semaine sauf le jeudi','20'),(805,'Mme Saez','31770','0631805264','28/06/1979','celibataire','cap petite enfance bep sanitaire social en collectivitee agent d\'entretien','lundi mardi mercredi jeudi vendredi 8a 18 h','20'),(806,'Melle Sahraoui','13015','0491030992','16-12-1986','celibataire','agent d\'entretient cher les personnes agées et les famille nombreuse','tous les jours disponible la journée ou la nuit','35'),(807,'Mme Charnay','13730','0675507862','12/01/19973','marie','je suis une coiffeuse qui voudrai changer et etre plus disponible pour mes enfants ','tous les jours au plus tard 15h','25'),(808,'Melle Eddahbi Hajiba','13003','06 28 90 45 70','21_02_1984','celibataire','j ai travailler chez des partuculiérs sur toulon pendant 2ans j ai 1éxpérience de aide a domicile de 1 ans et j travailler auprés de l A.D.P.E.I','tous les jours','30'),(809,'Melle MAKIADI Rolliane','91370','0645124778','06/03/1990','celibataire','Titulaire d\'un bep carrières sanitaires et sociales.j\'ai acquise des experienes durant mes stages ','lundi matin,mardi matin, mercredi matin, jeudi matin,vendredi matin','30'),(810,'Melle CHAMARY MARINE','13090','0626423005','06:01:1989','celibataire','Je suis titulaire du BAFA et actuellement je en tant que commis dans la restauration.','En avril le lundi, mardi, mercredi, jeudi,vendredi, samedi et dimanche. Puis au mois de Juillet à partir du 10 le lundi, mardi,mercredi,jeudi,vendredi,samedi,dimanche jusqu\'au 8 août.','40'),(811,'Mme Perrin Saliha','31840','0534570864','13.11.1962','marie','travaille depuis 1999 comme femme de menage.repassage','lundi mardi jeudi vendredi \r\n','24'),(812,'Melle Estorez Alison','13002','0687201263','30/01/1987','celibataire','j\'ai deja effectuer plusieur jobs d\'aide menagere aupres de particulier pendant 2ans menage repassage... garde d\'enfants','lundi:9h-18h\r\nmardi:9h-18h\r\nmercredi:9h-18h\r\njeudi:9h-18h\r\nvendredi:9h-18h','30'),(813,'Melle GUIRAUDIES Lucie','31120','0621458835','28 08 87','celibataire','vendeuse,secretaire,ménages au sein de la société ETS,aide aux devoirs d enfants,baby sitting,rentre en septembre 2009 à l ecole d infirmière de rangueil','tous les jours,n importe quelle heure',''),(814,'Mme Santini Véronique','57120','0387720861','21/02/1974','marie','j\'ai été employée dans une boulangerie je faisait l\'entretien de celle ci.j\'aide ma grand mère dans son ménage.\r\nJe suis quelqu\'un de volontaire ,j\'ai reçu des cours sur l\'hugiène et l\'asseptie.\r\nJe dispose d\'un véhicule et je peux me déplacer \r\n\r\n','lundi:matin\r\nmardi: matin et après midi\r\njeudi: matin et après midi\r\nvendredi matin et après midi \r\nsamedi après mdi\r\n','25'),(815,'Mme Levoyer Karine','35380','0666639618','09 12 70','marie','déja fait des ménages avec la SRO de pacé,j\'ai gardé des enfants et préparations de repas.','du lundi au vendredi','25'),(816,'Melle Dam Minh Cassandra','31270','06.17.23.28.60','29/10/1989','celibataire','Pas d\'expériences dans ce domaine ','tous les jours','35'),(817,'Melle ALBERT Elodie','13090','06 76 15 39 32','05/02/1983','celibataire','Bonjour, je suis actuellement aide à domicile pour deux organismes et je souhaiterais trouver d\'autres contrats afin de compléter ma semaine. Je suis motivée et volontaire. Je tiens à préciser que j\'ai pour projet de faire la formation d\'aide soignante à la rentrée 2009, l\'aide aux personnes est donc une vocation.\r\nJe me tiens à votre disposition pour tous renseignements.\r\nCordialement,\r\nAlbert elodie','Lundi,mercredi et vendredi toute la journée','20'),(818,'Mme Temmar Linda','31200','0619065013','09121975','marie','Douze mois chez une personne agees,assistante maternelle,technicienne de proprete','lundi matin,mardi apres midi;mercredi matin,jeudi apres midi,vendredi matin','20'),(819,'Melle Loum','34070','0622491831','29/11/1984','celibataire','\r\nNovembre 2008-Mai 2009 IAE Montpellier \r\n\r\n Projet d’étude\r\n\r\n• Intitulé : étude de marché pour l’ouverture d’un camping dans les cevennes\r\n\r\n\r\n\r\n\r\n\r\nAvril/Juin 2007 Mamirolle Besançon\r\n\r\n Stage de fin de DUT à CNB Electronique\r\n• Intitulé : Les normes ROHS (restriction of hazardous substances)\r\n\r\n\r\n\r\nMénage, repassage chez des particuliers\r\n\r\n\r\n\r\nÉté-2007 à Belfort \r\nServeuse au snack bar (kebab) \r\n\r\n\r\n\r\n\r\n2006-2007 à Belfort \r\n\r\nGarde d’enfants et soutien scolaire chez des particuliers\r\n\r\n\r\n','mardi,jeudi,vendredi,samedi,dimanche',''),(820,'Melle Champ Christelle','34090','0635506910','27/04/1988','celibataire','cap S.M.R (service en milieu rural). BAFA en cour. J\'ai ainsi fait beaucoup de stage ( maison de retraite, ecole maternelle, hotel, centre aéré. Puis j\'ai fait du menage et du baby sitting a domicile.','je suis disponible tout les soirs de la semaine a partir de 17h, ainsi que tout les week-end.','10'),(821,'Melle Eddahbi Hajiba','13003','06 28 90 45 70','21/02/1984','celibataire','jai travailé chez des partuculiers ainssi auprés des personnes agées,ménage repassages,préparation des repas,cours','tous les jours','35'),(822,'Melle CLARE Fanny','30000','0613431361','21/07/1977','celibataire','Aide aux personnes : dame de compagnie, cuisine, aide à la toilette, courses...\r\n\r\nEntretien ménager / espace extérieur/ divers travaux de bricolage : peintures, raboter une porte ou fenêtre, réparations murales, pose d\'une étagère, montage de meuble, pose éléments cuisines, SDB, branchement hifi, télé....\r\nTondre, tout type d\'entretien de votre extérieur été comme hiver.\r\n\r\nAnimation pour enfants centre aéré:\r\norganisation de jeux, surveillance des enfants....','tous les soirs à partir de 19h, les week end et les jours fériés.','25'),(823,'Melle CLARE Fanny','30000','0613431361','21/07/1977','celibataire','Aide aux personnes : dame de compagnie, cuisine, aide à la toilette, courses...\r\nEntretien ménager / espace extérieur/ divers travaux de bricolage: peintures, raboter une porte ou fenêtre, réparations murales, pose d\'une étagère, montage de meuble, pose éléments cuisines, SDB, branchement hifi, télé....\r\nTondre, tout type d\'entretien de votre extérieur été comme hiver.\r\n\r\nAnimation pour enfants centre aéré:\r\norganisation de jeux, surveillance des enfants....','tous les soirs à partir de 19h, les week end et les jours fériés','25'),(824,'Melle BARRAUD Léa','13014','0623680751','25/03/1989','celibataire','J’ai eu l’occasion et le plaisir de travailler avec des enfants en difficultés durant des colonies. De plus je fait régulièrement le ménage et le repassage à mon domicile où nous sommes quatre.\r\n\r\n Depuis toujours, je baigne dans un environnement « social », mes parents étant éducateur tout les deux. C’est un secteur qui m’attire.\r\n\r\nLors de mes différentes expériences professionnelles, j’ai pu me confronter au travail en équipe, à la diversité des rythmes de travail. Il m’a été donné d’avoir quelques responsabilités.\r\nMon sérieux, ma patience et ma disponibilité sont certainement les caractéristiques qui ont conduit mes différents employeurs à me recontacter. \r\n','lundi matin, mardi matin et aprés-midi, jeudi apré-midi, samedi matin et aprés-midi','25'),(825,'Melle Dalila EL BOUZIDI','31000','0659074239','07/08/1980','celibataire','\r\n \r\n\r\nEXPERIENCES PROFESIONNELLES\r\n \r\nDu 07/04/08 Agent d’Escale \r\nAu 07/10/08 SERVISAIR – AEROPORT INTERNATIONAL DE BELFAST (UK)\r\n\r\nDu 23/11/07 Serveuse \r\nAu 25/11/08 HOLIDAY INN HOTEL 4*– BELFAST (UK)\r\n\r\nDu 14/12/05 Réceptionniste\r\nAu 06/02/07 ACCOR HOTEL – TOULOUSE (France)\r\n\r\nDu 01/06/04 Assistante Commerciale\r\nAu 07/08/04 ESPALUX – FOURNITURE DE CUISINE – RODEZ (France)\r\n\r\nDu 31/05/04 SUPERMARCHE GEANT CASINO – RODEZ (France)\r\nAu 01/03/03 Hôtesse d’accueil \r\n\r\n\r\n \r\n \r\n\r\n\r\n \r\n \r\n\r\n\r\n\r\n','TOUS LES JOURS DU LUNDI AU VENDREDI;','35'),(826,'Melle MALTIN Mallory','13010','0673755779','07/09/1988','autre','Je n\'est pas une grande expérience professionnelle en tant que femme de ménage ou autres, mais je suis dynamique motivée et sérieuse.\r\nJ\'apprends trés vite tout ce dont je dois faire.Laissez moi une chance...!','Je suis disponible tous les jours de la semaine du lundi au samedi de 9H a 17H30','30'),(827,'Mme Ferreira Macao Carole','44190','0606480462','03091969','marie','animatrice en centre de loisirs\r\nraccomodeuse en dentelle','du lundi au vendredi matin et apres midi','35'),(828,'Melle Ergun Juliette','34000','0699911810','18/10/1976','celibataire','j\'ai deja travaillé un ans d\'experience dans ce domaine.','je suis disponible tout les jours 6h et jusqu\'au 10h du matin et tous les soire 18h jusqu\'au 10h du soir.','20'),(829,'Mme SILVA DAROCHA Deolinda Maria','94220','0143532313','17/05/1953','autre','AUXILIAIRE DE VIE, MENAGE, VENTE, GARDE D ENFANT','TOUTE LA SEMAINE MATIN ET APRES MIDI','35'),(830,'Melle Thums Romany Victoria Penelope','34000','0659918831','17/04/1987','celibataire','\r\nServeuse/Femme toute mains dans un Hôtel/Restaurant 4 étoiles en Dordogne: L\'Esplanade\r\npendant 3mois, saison été 2004\r\nVendeuse de prêt a porter dans une boutique \'\'vintage\'\' à Londres: Vintage Birds pendant 4 mois saison été 2005\r\nBarmaid/Serveuse dans un grand pub à Hammersmith-Londres: The Old Fire Station \r\npendant 8 mois de février à octobre 2006\r\nPropriétaire et gérante d\'une micro-entreprise en Dordogne: négoce de produits artisanaux et artistiques du Zimbabwe: Zambezi Art. Vendeuse principale, gérance générale... Novembre 2006 à maintenant. \r\nSecrétaire à l\'Ecole de Ski Française de Chamonix. Saison hiver 2007-2008 de décembre à avril\r\n','Toute la journée le lundi, vendredi, samedi et dimanche. le mardi et le jeudi matin','25'),(831,'Mme Leroy Geraldine','44680','0661300936','11-01-1977','marie','','lundi mardi jeudi vendredi le matin','5'),(832,'Melle SAWADOGO JESSICA','31000','0626082140','19/08/1987','celibataire','j\'ai été femme de ménage dans mon pays au burkina faso pendant la période des vacances,dans plusieurs familles qui ont été satisfaites de mon dynamisme et de mon efficacité.','samedi la journée,et dimanche dans la matinée','5'),(833,'Melle OUEDRAOGO MATHILDE','31000','0646749291','23/03/1983','celibataire','dans mon pays j\'ai fait le menage au quotidien,dans des familles,et également dans des hotels et auberges.','du lundi au venndredi dès 18H et samedi toute la journée.','15'),(834,'Mme Etcheberry Michelle','31330','0562793011','02091969','marie','6mois chez un particulier.','toute la semaine matin','15'),(835,'Mme Pilon','35250','0607654075','19/01/69','marie','','lundi:8h30 a16h mardi:8h30 a 16h jeudi:8h30 a 16h vendredi:8h30 a 16h','35'),(836,'Mme Leroy Celine','35000','023022118','13051971','autre','j\' ai effectue du menage et repassage chez des particuliers.','LUNDLUNDI? MARDI MERCREDI? JEUDIET VENDREDI TOUTE LA HJOURNEE;','20'),(837,'Mr Le Helloco','78250','0134742467/068106439','24/06/1979','celibataire','6 années dans la vente en magasin.','Tous les jours','35'),(838,'Mme Lenglé Anne Sophie','59233','0661910263','10041978','marie','4h de menage par semaine (chéque emploi service) depuis 2 ans','Lundi,mardi,jeudi,vendredi','10'),(839,'Melle Khaloudja Labraoui','54120','0383427852','27/05/61','celibataire','aide soignante en maison de retraite','après midi','15'),(840,'Mme Jougier Nadia','31370','0677145452','10/01/1980','marie','je cherche travaille de menage','lundi au vendredi 8h a12h00 apri midi 13h a 5h sumedi 8h a 12h ',''),(841,'Mme GUESNEY Sabine','45300','0626691900','01.06.1970','marie','j\'ai trois enfants et j\'ai gardé d\'autres enfants à mon domicile et fais du repassage. Je suis Agent collectivité locale depuis 20 ans et je fais du ménage et du repassage.','Mercredi matin- Samedi-','4'),(842,'Mme Bonometti Bahia','13010','0629987934','26051980','celibataire','2008: LIDL (Marseille) – Caissière, mise en rayon, entretien du magasin\r\n\r\n2007: Comptoir du Tissu (Eguilles) – Vendeuse\r\n\r\n2005:Ménage, repassage chez particulier\r\n\r\n2004:-Cours particulier (Mathématiques)\r\n -Garde d’enfant (4/6 ans)\r\n','toute la semaine et les week end.','30'),(843,'Mme Marchand Marie Claire','44300','0664864753','03061965','celibataire','actuellement execute en chèques emplois service des ménages à nantes. Je fais des ménages chez les particuliers.','je recherche des heures de ménage très tôt le matin de 5h à 8h. du lundi au vendredi.','10'),(844,'Mme RAZANAKOTO','34080','0673036469','11/09/1976','marie','-AIDE A DOMICILE CHEZ LES PARTICULIERS ACTIFS ET PERSONNES AGEES','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(845,'Melle BELACEL','69500','0625942595','25/11/1987','celibataire','-aide à domicile auprès de personnes âgées et handicapées\r\n-accompagnatrice scolaire\r\n-agent de service et de collectivité ','lundi, mardi, mercredi, jeudi et vendredi en matinée ','25'),(846,'Mme Crapanzano Reine-Marie','57260','0387057460','20/12/1980','marie','J\'ai travaillez dans des hôpitaux ou j\'ai fait des formation de geste et posture,bionettoyage,incendie HACCP et de premier secours. ','Le lundi de 9h a 15h30 \r\nLe mardi de 9h a 15h30 \r\nLe jeudi de 9h a 15h30\r\nLe vendredi de 9h a 15h30\r\n','20'),(847,'Melle Domeny Elise','64700','06.71.69.56.67','05/09/90','autre','DOMENY ELISE\r\n4 rue de l’église\r\n64700 BEHOBIE\r\n\r\n06.71.69.56.67\r\nEXPERIENCES EN ENTREPRISE\r\n2009 (Remplacement 3 semaines) Femme de ménage \r\n CBA Matériaux Hendaye\r\n Balayage, nettoyage des sols ,vitres ,et rangement.\r\n\r\n2008 (2 semaines) Femme de chambre dans un hôtel (stagiaire)\r\n CAMPANILE Hendaye \r\n Pliage du linge, nettoyage des chambres, faire la machine a lavé\r\n\r\n2005 (2 semaines) Vendeuse prêt a porter (stagiaire) \r\n EST WEST-Urrugne \r\n Mise en rayon, pliage, étiquetage, accueil du client.\r\n\r\n2005 (2 semaines) Vendeuse jeux vidéo (stagiaire)\r\n JOKOMANIA Saint jean de \r\n Essayage de nouveaux jeux, mise en rayon, ménage du magasin\r\n2004 (2 semaines) Vendeuse prêt a porter (stagiaire)\r\n','toute les jours de la semaines sauf vendredi et samedi aprés midi','25'),(848,'Mme FUENTES Myriam','34000','0673791176','05 08 62','celibataire','Aide ménagère à domicile: ménage, repassage, repas, aide aux repas, aide à la mobilité, toilette, courses...\r\n2005 2006 2007 2008 Chéque emploi service ','Du lundi au vendredi si nécessaire samedi et dimanche.','25'),(849,'Melle Casu Coralie','34090','0684358523','18-05-1987','celibataire','Juillet et Août 2007-2008: employée de maison (repassage, ménage), aide en cuisine, serveuse\r\n\r\nJuillet et Août 2006: cuisinière et plongeuse\r\n\r\nJuillet et Août 2003-2004-2005: femme de chambre en Hôtellerie, repassage du linge de l\'hôtel (draps, serviettes, napes..)','Lundi à partir de 16h.\r\nMardi à partir de 14h.\r\nVendredi toute la journée.\r\nSamedi et dimanche toute la journée','30'),(850,'Mme HLINKOVA JAROSLAVA','13127','0659800658','30.04.1963','autre','Gerante d\'entreprise de nettoyage en Repubublique Tcheque\r\n2008:Femme de menage dans l\'entreprise Full Service(travaux dans un hotel)','Tous les jours sauf les weekends et les jours de ferie.','35'),(851,'Mme CHIBANE SALIHA','13013','0609465008','13/01/1961','marie','j\'ai déja travailler chez les personne agées comme aides a domiciles je suis une mére de 3 enfants ','Exemple : Lundi matin, Mardi après-midi, etc...',''),(852,'Melle Ali Faiza','34080','0667548421','22/03/1987','celibataire','dame de ménage dans un hotel de 2006 a 2007.','du lundi au dimanche sauf le mercredi de sept heures a minuit.','35'),(853,'Melle Abidi','13100','0617611269','19/08/87','celibataire','Femme de chambre à Hôtel Atrium, Aix en Provence.','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(854,'Melle Hauguel Nadege','22710','0687967657','14/03/1983','celibataire','','lundi mardi jeudi vendredi tte la journé jusqu a 16 h30 hors vacances scolaire ayant un enfant en bas age','35'),(855,'Melle HERVÉ Adèle','13380','0670442791','06/01/1989','celibataire',' FORMATION PROFESSIONNELLE\r\n\r\n •Actuellement Étudiante en faculté de psychologie à Aix-en-Provence.\r\n •Août 2008 : emploi saisonnier au conseil général poste occupé : standardiste au cabinet de la présidence\r\n •2007-2008 1ère année en faculté de psychologie à Aix-en-Provence\r\n •2007-2008 organisation de soirées dans l’événementiel, poste occupée : serveuse\r\n • Août 2007 : emploi saisonnier : vendeuse dans une boutique de prêt à porter (sur la côte atlantique)\r\n • 2007 Obtention du baccalauréat général Littéraire\r\n •Avril 2007 : stage formation Bafa. Obtention de la base du Bafa.\r\n • 2005 : Stage en entreprise (une semaine) : stage dans une crèche.\r\n • 2004 : Obtention du BEPC.\r\n\r\n\r\n• Obtention du permis B en juin 2007. \r\n •Nombreux baby sittings\r\n','Mardi\r\nvendredi \r\nsamedi\r\ndimanche','20'),(856,'Melle Verbrugghe Laetitia','62138','0642210296','27121981','celibataire','femme de menage chez les particuliers:\r\nme anne barras 62172 pendant 1 an\r\nfemme de menage dans les hotels:\r\natscaf val d\'isere 2 saison d\'hiver\r\nla tour de pacoret frontenex pendant 1 saison de mai a octobre\r\ncap orion ancelle 1 an\r\nchez des entreprise:\r\nmaisons chevallot val d\'isere pendant 1 saison d\'hiver','je suis disponible toute la semaine',''),(857,'Mme Azzarello','57255','0387600043','15/06/1974','marie','j\'ai travailler en maison de retraite ','lundi,mardi,jeudi,vendredi','25'),(858,'Melle Baluti Alicia','22300','0678161984','08/12/1987','celibataire','2ans d\'expérience dans le ménage','tous les jours sauf le dimanche et aucunes contraintes horaires','35'),(859,'Mme ROBERT YVONNE','35000','0601810781','03/07/1980','marie','2003: Femme de menage à l\' etranger pendant 6 mois','luindi, mardi, mercredi , jeudi, vendredi de 9h à 19 H','35'),(860,'Melle MORTIER Natacha','91070','0610896952','12/01/1979','autre','Depuis 3 ans dans une société de nettoyage industrielle AQUANET j\'ai obtenu le poste de gestionnaire de site depuis 1 an. Consciensieuse, dynamique et excellent sens relationnel sont mes atouts.','Du lundi au vendredi de 8 heures à 17 heures','35'),(861,'Mr GARCIA Jérémie','13015','06.18.73.26.94','14/08/1981','marie','Expérience dans les tâches ménagères classiques ','tous les matins sauf samedi et dimanche de 5h30 à 7h30','2'),(862,'Mme Halbeher Nadege','32130','05:67:32:00:06','13:08:1961','celibataire','deja travailler chez particulier hotel chambre,salle,je m occupe du menage chez ma mere je suis tres courageuse et sait tout faire avec soin ma devise travail bien fait n\'est pas a refaire ','tout les jours de la semaine sauf samedi dimanche car je travaille ','20'),(863,'Mme Halbeher Nadege','32130','05:67:32:00:06','13:08:1961','celibataire','deja travailler chez particulier hotel chambre,salle,je m occupe du menage chez ma mere je suis tres courageuse et sait tout faire avec soin ma devise travail bien fait n\'est pas a refaire ','tout les jours de la semaine sauf samedi dimanche car je travaille ','20'),(864,'Mme Halbeher Nadege','32130','05:67:32:00:06','13:08:1961','celibataire','deja travailler chez particulier hotel chambre,salle,je m occupe du menage chez ma mere je suis tres courageuse et sait tout faire avec soin ma devise travail bien fait n\'est pas a refaire ','tout les jours de la semaine sauf samedi dimanche car je travaille ','20'),(865,'Mme ','32130','','','celibataire',' ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(866,'Mme Halbeher Nadege','32130','0567320006','13081961','celibataire','je travaille actuellement dans un hotel restaurant le samedi et dimanche je fait la plonge les chambres ainssi que la salle travailler chez des particuliers','tout les jours de la semaines sauf samedi dimanche','20'),(867,'Melle Raguani Nadia','31200','0650299319','17/02/1983','celibataire','j\'ai Effectuer le nettoyage de maison, de chambre, sols, sanitaire, faire du repassage puis le nettoyage de porte vitrer.chez un particulier.Puis j\'ai Effectuer le nettoyage et l\'entretien des chambres, pour les clients en départs ou en recouche, puis effectuer le nettoyage des salles de bains et des sanitaires, et préparations du petits services a déjeuners.Chez campanil.','lundi,mardi,mercredi,jeudi,vendredi,samedi,dimanche','35'),(868,'Melle FAQIR Najate','94290','0624283042','14/07/1982','marie','agent d\'entretien Générale de Santé\r\nagent de nettoyage Société AUTAN\r\nfemme de ménage chez particulier\r\nfemme de ménage en boulangerie','du Lundi au Vendredi:\r\nde 15h à 19h','20'),(869,'Mme Massin Martine','83340','0630809829','17121962','autre','j\'ai travaillée en mileu hospitalier, comme agent de service, principalement dans le nettoyage','je suis disponible le mercredi après midi, et le vendredi toute la journée','10'),(870,'Mme BEN FRADJ SONIA','92000','0627650634','28/09/1987','celibataire','Femme de chambre, Hotel LAFITTE à NEUILLY, Entretien des chambres, révision des lits (CDD régulier) jusqu\'à ce jour...','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(871,'Melle Masia ','83720','0688151158','25/06/1986','celibataire','Mlle Emilie MASIA \r\n21 rue du safranier\r\n83720 trans en Provence \r\n06.88.15.11.58\r\nNée le 25/06/1986 : 22 ans\r\nFORMATIONS\r\n\r\n2006-2007 CAP petite enfance en candidat libre à Toulon \r\n\r\n2005-2006 PCPM (Préparation aux concours Paramédicaux) au Lycée du \r\n “ Parc St Jean ” à Toulon\r\n\r\n2004-2005 BEP “ MHL ” (Maintenance et hygiène des locaux) au Lycée \r\n du“ Parc St Jean ” à Toulon\r\n\r\n2004-2005 Brevet de secourisme\r\n2003-2004 Brevet des collèges\r\n\r\nSTAGES\r\n\r\n2008-2009 Proxim service (6 mois, agent service)\r\n\r\n2006-2008 Crèche Accueil du jardin de la ville (1ans et 6 mois, assistante maternelle)\r\n\r\n2006-2007 Proxim service (5 mois, agent service)\r\n\r\n2006-2007 Crèche Accueil du jardin de la ville (2semaines, assistante maternelle)\r\n\r\n2006-2007 Hôpital de la Seyne Sur mer (1mois, aide soignante)\r\n\r\n2005-2006 Maison de retraite à Thalassa à Toulon (3 semaines, aide soignante)\r\n\r\n2004-2005 Clinique du Coudon à la Valette (1mois, agent service)\r\n\r\n2003-2004 Foyer de la ressence à Toulon (3 semaines, agent service)\r\n\r\n1999-2000 Ecole maternelle à Voltaire à Toulon (3semaines, assistante maternelle)\r\n\r\nLOISIRS\r\n\r\nMarche et découverte de la nature\r\nVoyages linguistiques et culturels “ Espagne et Italie ”\r\n\r\n','tous les jours de la semain sauf le weekend ','35'),(872,'Melle Kamara','78200','0616799775','04031984','marie','travail a domicile chez des pesronnes agées et dans des maison de retraite en qualité d\'auxilliaire de vie','les week end','6'),(873,'Mme ROGRON CHRYSTELLE','30620','0623603139','27/07/1985','marie','enseignante remplaçante sans remplacement actuellement','quand je suis sur un remplacement: mercredi, samedi, soirs dès 17h\r\nquand je n\'ai pas de remplacement:\r\ndisponible du lundi au samedi','10'),(874,'Mme ROGRON CHRYSTELLE','30620','0623603139','27/07/1985','marie','enseignante remplaçante sans remplacement actuellement','quand je suis sur un remplacement: mercredi, samedi, soirs dès 17h\r\nquand je n\'ai pas de remplacement:\r\ndisponible du lundi au samedi','10'),(875,'Mme ROGRON CHRYSTELLE','30620','0623603139','27/07/1985','marie','enseignante remplaçante sans remplacement actuellement','quand je suis sur un remplacement: mercredi, samedi, soirs dès 17h\r\nquand je n\'ai pas de remplacement:\r\ndisponible du lundi au samedi','10'),(876,'Mme Trzpit Christelle','57150','0665483202','15/09/77','marie','je n ai j amis trvailer das ce domaine mais je pense qu avec 5 enfants je sais comment faire j aime bien repasser et faire tout autre tache menagere preparer les repas','lundi mardi jeudi vendredi et samedi matin et apres midi','30'),(877,'Melle Mariavale Sabrina','91740','0160800874','3108','celibataire','','libre du lundi au jeudi toutes la journée et le vendredi matin','35'),(878,'Mme Ayad Nadia','13015','0699076205','05 06 1982','marie','j ai une bonne experience je suis serieuse dinamique et motive','mardi apret midi jeudi apret midi vendredi apret midi','8'),(879,'Mme GOURRAND Ibtissam','92140','0635500185','07/11/1981','marie','Différentes expériences en restauration (Campanile , libre service (les Halles d\'auchan) ','Toutes heures','35'),(880,'Melle Vincent','34350','0467763478','18/09/1981','celibataire','j ai travaillé dans un camping 4 ans dans une maison de retraite dans une boucherie et chez des particulier en tend que femme de menage.','mercredi, jeudi, vendredi,samedi toute la journée','30'),(881,'Melle SIMON','41130','0668122034','04/01/1967','celibataire','Ménage et/ou repassage dans des hôtels/restaurants, dans une maison de retraite, dans un supermarché, dans une résidence de personnes agées et dans des bureaux d\'une grande entreprise de recherche. ','Libre du lundi au vendredi, le matin et l\'après midi, exemple:8h à 12h et 13h à 16h.','35'),(882,'Mme MARCHAND','59570','0670143716','170868','marie','gerante de société\r\nemployée\r\nvendeuse','tous les jours sauf le week end','10'),(883,'Mme Lebreton Sylvie','35400','0299196659','08.11.1969','marie','femme de chambre, service petits dejeuners,garde enfants','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(884,'Mme Zelmar Astrid','57070','0664102936','17091964','autre','femme de chambre restauration employer de maison etc...','touts les matins du lundi aux samedie','18'),(885,'Melle CORNILLET','13005','0678909981','15/05/1986','celibataire','J\'ai travaillé pendant 3ans en qualité d\'aide menagere.Actuellement étudiante je recherche un complément de revenus.','Tous les jours de la semaine de 13H à 23h','30'),(886,'Melle Le Marec Rozenn','56890','0685252529','09/05/1985','autre','Agent d\'entretien à pierre et vacances, 4 mois.\r\nAgent de nettoyage à aber propreté, 1 mois.\r\nAgent de nettoyage à service éclat propreté, 1 mois','Du lundi au vendredi de 8h à 18h30','32'),(887,'Melle VERMEULEN Marceline','59310','','08071972','celibataire','je travaille depuis 11 ans dans une association lilloise d\'aide a domicile.je suis rigoureuse,autonome,avec un contact facile.Je fais le ménage courant,vitres et repassage.','tout les jours de la semaine','40'),(888,'Mme Catherine LAGET','13005','0679828274','07/07/1971','autre','Actuellement Assistante dentaire en activité, je suis à la recherche d\'un complément d\'activité. \r\nj\'ai déjà de nombreuses expériences de ménage chez des personnes âgées ou handicapées.','Je suis disponible tous les soirs après 19h , certains vendredi, et tous les samedis et dimanche.',''),(889,'Mme Alleaume Corinne','13500','0624129590','01061963','celibataire','agents d entretien societe de nettoyage.','tous les apres midis','10'),(890,'Melle Musard Emilie','35360','0650077820','04/06/1985','celibataire','','lundi, mardi, jeudi de 8h à 16h\r\nvendredi de 8h à 13h30','20'),(891,'Melle Martinez Veronica','31000','0629724851','04/07/1986','celibataire','Bonjour, je travaille en tant qu\'hotesse d\'acceuil en événemmentiel et j\'adore rendre service aux personnes c\'est très gratifiant c\'est pourquoi même si j\'ai pas travaillé avant en tant que femme de ménage je me sens capable de le faire car je suis très motivée et j\'ai un grand désir d\'apprendre et d\'aider les personnes qui ne peuvent pas faire le ménage!! je suis très ponctuelle, dynamique, responsable, souriante et surtout organisée. j\'aime que tout soit bien propre et je pense que ce poste pourrai bien me plaire. En ce moment j\'ai fini mes cours et je suis complétement disponible et j\'ai besoin d\'un travail urgent pour continuer a financer mes études.\r\n','Lundi, Mardi Mercredi, Jeudi, vendredi, samedi, dimanche de préférence les matins et après midis mais dans tout les cas je suis disponible tout le temps','35'),(892,'Mme RICHEMOND Noémie','69003','0624301028','05/08/1987','celibataire','Madame, Monsieur\r\nJe suis étudiante et recherche un emploi pour financer mes études. Durant deux années j\'ai été chaque été ASH (Agent de service hospitalier) pour des emplois saisonniers. De plus j\'ai plusieurs expériences en restauration par intérim ou une bonne partie de la journée est consacrée au ménage.\r\nMerci','Lundi matin\r\nLundi après midi','6'),(893,'Melle EVANNO','34150','0667693199','27/11/1985','celibataire','2008 : agent d’entretien : entreprise LLINARES \'\'3 en 1 services’’1 mois\r\n•Entretien des bureaux, toilettes et salle de pause\r\n2005-2007: femme de chambre : \"Hôtel du Golfe\" au Cap d\'Agde - 17 mois\r\n•nettoyage des chambres, des communs et nettoyage du linge en laverie, contrôle entretien des chambres,\r\n2004-2006: employée technique de collectivité : \"Village d\'Or\" à Agde - 2 ans\r\n•entretien des résidences, entretien des appartements, service des repas du midi au restaurant de la résidence, préparation aux diverses animations\r\n\r\n\r\n\r\n','du lundi au vendredi','35'),(894,'Melle PAOLI JESSICA','13012','0634073906','11/11/1989','celibataire','Je suis actuellement vendeuse a temps partiel et je souhaiterais complété mes heures en fessant du ménage .\r\nJ\'ai déjà eu de l\'expérience dans ce domaine car quand j\'étais étudiante pour me faire un peu d\'argent de poche je fessais quelques ménages chez des personnes âgées .\r\n','je suis disponible le jeudi matin et après midi et le mardi matin et après midi car j\'ai un contrat 25 heures .','6h'),(895,'Mme ROUX Stéphanie','13220','0627191300','29/05/1987','marie','2007-2008 Employé a la mairie de chateauneuf les martigues(13220)\r\nNettoyer les locaux.\r\n2007-2008 Vendeuse en pret a porter MIM(13220)\r\nMise en rayon, nettoyage du magasin\r\n','lundi toute la journée, le mardi mercredi apres midi ','10'),(896,'Mme ROUX Stéphanie','13220','0627191300','29/05/1987','marie','2007-2008 Employé a la mairie de chateauneuf les martigues(13220)\r\nNettoyer les locaux.\r\n2007-2008 Vendeuse en pret a porter MIM(13220)\r\nMise en rayon, nettoyage du magasin\r\n','lundi toute la journée, le mardi mercredi apres midi ','10'),(897,'Melle Bakam Sylvie','94320','0634610881','12/03/82','celibataire',' J\'ai fais une formation d\'aide à domicile et de la garde d\' enfant.La formation à durée 3 mois.','Du lundi au vendredi:de 10h à 15h.','25'),(898,'Melle LINCZOWSKI CYNTHIA','13009','0678121584','21/02/1984','marie','Bonjour, \r\n\r\nJe me présente cynthia j\'ai 24 ans et je suis arrivée a marseille depuis peu\r\nmon mari est gendarme et suite a sa mutation nous avons du quitter la région parisienne. \r\n\r\nJe suis issue d\'une formation bepa services aux personnes par laquelle j\'ai fait des stages en école maternelle, maison de retraite et restauration scolaire. \r\n\r\nJ\'ai aussi passé l\'afps\r\n\r\nMes centres d\'intérets principaux l\'informatique, la cuisine, les activités manuelles ... \r\nJ\'ai travaillé pour deux familles parisiennes. \r\n\r\nLe matin en tant qu\' aide ménagère et garde d\'enfant dans une famille avec 4 garçons agés de 1 a 7ans. \r\n\r\nLe soir en tant que garde d\'enfant dans une famille de deux petites filles de 3 et 5ans. \r\n\r\nJe recherche le meme type de travail et mes références ainsi que des lettres de recommandations peuvent vous etre envoyées. \r\n\r\nDans mon travail j\'aime etre disponible ponctuelle et m\'investir totalement.\r\n\r\n06 78 12 15 84 \r\n\r\n','Tous les jours jusque 15h','16'),(899,'Mme Kamara Myriam','91400','0612107530','03/05/73','marie','TITULAIRE D\'UN DIPLOME ETC ENPLOYER TEHNIQUE DE COLLECTIVITé. ','DISPONIBLE DE SUITE LE LUNDI,MARDI,JEUDI,ET VENDREDI DE 8h30 A11h ET DE 13h30 A 16h.','25'),(900,'Mme Kamara Myriam','91400','0612107530','03/05/73','marie','TITULAIRE D\'UN DIPLOME ETC ENPLOYER TEHNIQUE DE COLLECTIVITé. ','DISPONIBLE DE SUITE LE LUNDI,MARDI,JEUDI,ET VENDREDI DE 8h30 A11h ET DE 13h30 A 16h.','25'),(901,'Mme SARGHINI','34080','0624007731','05/08/1990','celibataire','Experience personnelles, travail également chez des proches agés.','Lundi matin et apres midi, mardi matin et apres midi, jeudi matin et aprés midi, dimanche matin et apres midi','26'),(902,'Melle Albrecht Stephanie','34000','0952019395','30/06/1988','autre','','je suis disponible toute la semaine et a toutes heures','20'),(903,'Mme FERSTLER ROSETTE','57200','06/07/08/26/17','20/12/1975','autre','J\'ai déjà travaillé dans un hôpital à saarbruck et la actuellement dans un hôtel restaurant et dans une sociéte a sarreguemines','LUNDI MATIN MARDI MATIN JEUDI MATIN \r\nET VENDREDI MATIN','12'),(904,'Melle Barbaroux Elsa','13100','0665688072','20/08/1986','celibataire','Etant étudiante, j\'ai travaillé l\'été depuis trois ans dans une maison de retraite comme ASH, femme de ménage . Ainsi j\'ai pu à la fois expérimenter le travail de femme de ménage et le contact avec les personnes agées.','lundi toute la journée, mardi matin, mercredi après-midi, jeudi après-midi.','15'),(905,'Mme YAPO AKA Odette','95140','0660678519','06/07/1955','marie','BTS/Secretariat.\r\nJ\'ai tout essayé Femme de ménage, soutien scolaire, nounou et hotesse de caisse. je me tin à votre disposition pour le ménage.\r\ndans l\'attente, recevez mes salutations respectueuses et dévouées.','Lundi, mardi, mercredi jeudi, vendredi, matin et après-midi.','35'),(906,'Melle AZIE Sabrina','45400','0238725774','28-01-1975','marie','j\'ai travaillé pendant 4ans dans une entreprise d\'aide à domicile en tant qu\'employé de maison.','lundi matin, mardi matin, mercredi matin; jeudi matin; vendredi matin.','25'),(907,'Melle Henry Elodie ','57620','0355030195','08111985','autre','Je possede un experience professionelle.J\'ai travailler comme d\'agent de service hospitalier et femme de menage en usine depuis 4 ans j\'accompagne au quotidien la grand mere de mon futur mari, aide aux courses, aux ménage ... ','je suis disponible le lundi mardi jeudi vendredi la journée et la samedi matin ','2O'),(908,'Melle Henry Elodie ','57620','0355030195','08111985','autre','je possede une experience professionnelle dans ce domaine, j\'ai travailler en milieux hospitalier et comme femme de ménage en usine, depuis 4 ans j\'accompagne au quotidien la grand mere de mon futur mari, aide aux courses, au ménage ect...','je suis disponible le lundi mardi jeudi et vendredi toute la journée et la samedi matin ','2O'),(909,'Mme Henry Patricia','91860','0169004075','31 01 1967','celibataire','j ai deja fait du menage pendant 2 anchez des particuliers','je suis libre tout les jours','30'),(910,'Melle Emilie DAVID','31300','06.66.85.74.47','16/01/1988','celibataire',' 2007 Secrétaire ETS SOLANA et Fils fabricant de chaussures orthopédique à Toulouse \r\nPériode de formation en entreprise 6 semaines\r\n Ÿ Saisie et traitement des dossiers clients création des dossiers clients\r\n Ÿ Enregistrement comptable sur EBP\r\nŸ Accueil des clients : saisie, contrôle des mutuelles, sécurité sociale et ordonnances\r\n\r\n\r\n2007 Secrétaire DDTEFP31 durant 3 semaines Inspection du travail secrétariat section 5 \r\n Ÿ Saisie de rapports d’accidents de travail, et courrier inspecteur du travail\r\n Ÿ Classement\r\n\r\n\r\n2007 Agent comptable Mairie de Toulouse service des affaires sociales unité budget. \r\nPériode de formation en entreprise 6 semaines.\r\nŸ Enregistrement de bon de commande des fournitures pour les établissements scolaires\r\n Ÿ Contrôle et enregistrement de facture\r\n\r\n\r\n 2007 Secrétariat de direction du directeur des Ressources Humaines du CHU de Toulouse.\r\n Période de formation en entreprise 6 semaines\r\n Ÿ Classement et archivage des dossiers du personnel\r\n Ÿ Saisie informatique des différents comptes rendus, et prise de notes\r\n Ÿ Accueil du personnel\r\n\r\n\r\n2006 Agent administratif DDTEFP31 durant 1 mois au service main d’œuvre étrangère (MOE)\r\nŸ Saisie informatique et création des autorisations de travail et renouvellement de l’autorisation des étudiants étrangers.\r\n Ÿ Classement\r\n Ÿ Accueil\r\n Ÿ Envoie de télécopie\r\n\r\n\r\n 2005 Agent administratif DDTEFP31 période de formation en entreprise de 4 semaines.\r\n Ÿ Saisie informatique des arrêts, maladies, congés, absences\r\n Ÿ Élaboration d’un graphique sur la parité à la demande d’un inspecteur du travail.\r\n Ÿ Tenue du standard (10 lignes)\r\n\r\n','DU LUNDI AU VENDREDI SAUF LE JEUDI\r\n DE 7H A 18H','15'),(911,'Mme Stubbe Pascale','34080','0611933819','13/11/1958','marie','Maman de trois enfants j\'ai une expérience personnelle quant aux tâches ménagères que j\'ai toujours accomplies, j\'ai animé de nombreux ateliers ludiques pour enfants dans des locaux municipaux que je devais bien entendu rendre en parfait état de propreté..','je suis à priori disponible tous les jours','20'),(912,'Melle Onkra','34090','0617794442','17/01/1987','celibataire','Janvier-mars 2009 : stagiaire à la Banque Dupuy de PARSEVAL (Les Beaux Arts)\r\nJuillet- octobre 2008 : femme de chambre au « PULLMAN HOTEL »\r\nFévrier-mars 2008 : stagiaire au Crédit Agricole (Juvignac)\r\nEté 2007 : agent d’entretien pour « Nickel » à Suite Hôtel\r\nJanvier- février 2007: Stagiaire à la Banque Postale \r\nJuin- juillet 2006: Stagiaire au Crédit Agricole (Castelnau-le-Lez)\r\nJanvier- Mai 2006 : Stagiaire à la Banque Courtois (Agence : Montpellier Comédie) \r\nEté 2004: Gérante de bar \"Heineken\"\r\nEté 2003 : Vendeuse au Prêt -à- porter féminin « Envie de plaire » \r\nEté 2002 : Hôtesse d\'accueil à Gabon Contact (Société de prestation de services) \r\n','toute la journée le lundi et jeudi a samedi de 18h a 22h','14'),(913,'Mme SOULAIROL Linda','34080','0668113737','26 mai 1960','celibataire','Auxiliaire de vie, dame de compagnie\r\nFemme de ménage chez des particuliers et pour Immoclean Hérault\r\nNounou','Tous les matins de préférence mais actuellement sans emploi, donc je suis disponible tout le temps','20'),(914,'Mme Braun','22660','0296917806','23/03/75','marie','2008 employee agricole\r\n1955/2004 secretaire','tous les jours ','35'),(915,'Mme Bacar Zainaba','143 Rue fe','0491378986 ou0650853','31/121957','autre','femme de menage dans des banques mais aussi dans des Universitées et autres mais j\'ai pas les cv sur moi demain je les ammene','peu importe ','4'),(916,'Mme Bacar Zainaba','143 Rue fe','0491378986 ou0650853','31/121957','autre','femme de menage dans des banques mais aussi dans des Universitées et autres mais j\'ai pas les cv sur moi demain je les ammene','peu importe ','4'),(917,'Melle Atoui','13003','0643650601','22/11/1968','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(918,'Melle YAMANI','13006','0623391897','01/02/1988','celibataire','Ménage chez des particuliers,repassage,services à la personne.','Tout les jours','20'),(919,'Melle Rositani','13015','0612514161','21/10/1982','celibataire','','mardi mercredi jeudi vendredi','10'),(920,'Mme INCESU Duygu','77670','0619226951','05/07/1986','marie','aucune expérience pour le poste de femme de ménage ','lundi, mardi, mercredi, jeudi, vendredi ( 9h-18h)',''),(921,'Mme INCESU Duygu','77670','0619226951','05/07/1986','marie','aucune expérience pour le poste de femme de ménage','lundi, mardi, mercredi, jeudi, vendredi (9h - 18h)',''),(922,'Melle Aied Fatima-zohra','13014','0614912819','07-05-1985','celibataire','j\'ai le sens du contact et du relationnel. en effet je travaillais pendant 1 an en tant qu\'assistant à la vie scolaire dans un collège et j\'effectuais en paralléle des heures de ménages chez des particuliers.','tous les jours de la semaine','35'),(923,'Melle RIVIERE Nathalie','33920','0685503074','27-02-1980','autre','','lundi, mardi, mercredi, jeudi, vendredi: tout la journée','30'),(924,'Melle Batard Julie','34740','0665765763','8 mars 1990','celibataire','EXPERIENCES PROFESSIONNELLES\r\nserveuse brasserie:\r\nservice en salle, rangement et nettoyage\r\nemployée de fast-food:\r\npréparation des commandes, rangement et nettoyage salle et cuisine\r\n3 STAGES\r\nvente, rangement et nettoyage','tous les matins du lundi au vendredi, avec possibilitée le samedi matin exeptionellement','20'),(925,'Mme Diallo Maimona','78711','0663349246','02/10/1978','marie','Femme de Chambre(Hotel Meridien Dakar-Sénégal)\r\nServeuse Novotel(Dakar-Sénégal)\r\nAide Soignante (centre d\'aceuil d\'urgence Médicale,Dakar\r\nFormation a l\'outil informatique\r\nNiveau d\'étude TERMINAL sans le bac','entierement disponible pour le moment','30'),(926,'Melle Rabord Varsovie','45000','0698715290','27/11/1984','autre','RABORD-VARSOVIE Geneviève\r\n3 Rue Jean-Baptiste Perronneau\r\n45000 ORLEANS\r\n: 09 50 92 01 94\r\n: 06 98 71 52 90\r\n\r\nMadame, Monsieur,\r\n\r\nPour satisfaire et fidéliser votre clientèle, vous avez besoin de personne polyvalente et efficace.\r\n\r\nServiable, avec une bonne maitrise de soi et une facilité d’adaptation je vous propose ma candidature pour ce poste.\r\n\r\nAu cours de mes expériences particulièrement enrichissante et diversifié j’ai pu acquérir une rigueur professionnelle, de l’autonomie et des qualités relationnelles.\r\n\r\nDisponible je souhaite intégrer votre équipe et m’investir pleinement dans les fonctions qui me seront confiée.\r\n\r\nDans l’attente de vous rencontrer ou j’aurais plaisir de m’entretenir avec vous, je vous prie d’agréer Madame, Monsieur, l’expression de mes salutation distinguée.\r\n\r\n\r\nEXPERIENCES PROFESSIONNEL\r\n\r\n09/08-01/09 Restaurant La Boucherie Saran Serveuse\r\n  Garante de la qualité du service - Conseil de la clientèle\r\n\r\n07/08-08/08  Hotel Ageris La Chapelle St-Mesmin Femme de chambre\r\n  Aspiration des moquette-lits-sanitaires-nettoyage des chambre \r\n\r\n01/05-07/06  Hôtel Novotel Château Versailles Serveuse\r\n  Séminaires - Room-Service - Service à l’assiette - Encaissement \r\n\r\n09/04-12/04  Hôtel Novotel Nice Centre Serveuse\r\n  Prise de commande - Service au Bar – Service en salle – Mariages\r\n\r\n01/04-08/04  Hôtel Le Royal Nice Serveuse en Restauration Gastronomique\r\n  Hôtesse d’accueil – Service petit déjeuner – Soirées à Thèmes\r\n\r\n09/03-12/03  Hôtel Best Western Riviera Nice Serveuse\r\n  Accueil du client – Prise de commande – Service a l’assiette\r\n\r\n02/03-08/03  Brasserie-Buffet de la Gare Nice Serveuse\r\n  Service Bar – Service au plateau – Service salle\r\n\r\n07/02-10/02  L’Escalinada Restauration Méditerranéenne Nice Serveuse\r\n  Service en Terrasse – Entretien des locaux – Approvisionnement du stock\r\n\r\n09/00-06/02  La Tourterelle Nice Apprentie Serveuse Restauration Gastronomique\r\n  Réceptions des clients – Découpages – Flambage – Service des Vins\r\n\r\n\r\nFORMATION DIPLOMES\r\n\r\n\r\n09/00-06/02  Niveau CAP-BEP Hôtellerie Restauration Carros 06\r\n\r\n2000  Brevet des Collèges Charles Henri Nice\r\n\r\n','disponible du lundi au vendredi de 9h a 16h','35'),(927,'Melle Bremond','13010','062300795','19101980','celibataire','Vendeuse prêt à porter','Lundi matin et ap midi, mardi matin et ap midi, mercredi matin et ap midi, jeudi matin et ap midi, vendredi matin e ap midi','35'),(928,'Melle Paupy','31400','0689147900','22/12/90','celibataire','2005/2006/2008: castration du maïs\r\n2007/2008:récolte des semences d\'oignon\r\nOccasionnellement: vente de légume sur les marchés ','mois de juillet complet\r\n',''),(929,'Mme Bitam Akila','69800','0632729793','26/09/1980','marie','entretiens des locaux m.s.a lyon pour de multiples remplacements','toute la semaine de 9h à 16h et eventuellement de 20h à 22h quelques fois','20'),(930,'Mme Pereira Teresa','94190','0616326853','05121967','marie','','tous les jours matin e apres midi de landi a vandredi','35'),(931,'Mme Meersohn-Abkarian Karen','34000','0467662353','12-04-1977','marie','cuisine, menage et repassage chez moi depuis 5 ans.\r\nTravail comme animatrice de l\'atelier poterie du centre APIGHREM pour personnes handicapées.','Lundi, Mardi, Mercredi, Jeudi, Vendredi: matin.','15'),(932,'Melle Verhaeghe Aurelie','59175','0660955787','08-06-1988','celibataire','employée de restaurant- employée sur exploitation agricole- stage en association d\'aide a domicile pour personnes agees- stage en maison de retraite- AFPS','tous les jours','20'),(933,'Melle Baudry','44700','0637313925','18/09/1990','celibataire','je travaille actuellement avec une entreprise de nettoyage je travaille 5h par semaine depuis aout 2008 ','lundi apres midi,mardi,mercredi,jeudi apres mdi, vendredi','20'),(934,'Melle GUEYE AMINATA','78200','0616528013','26/0185','celibataire','ASSISTANTE DE VIE (bénévole chez une personne agée)\r\nménage,repassage\r\nprépaation de repas ,course\r\nlecture','lundi matin ,après-midi\r\nmardi matin,après-midi\r\nmercredi mati après-midi\r\njeudi matin ,après-midi\r\n',''),(935,'Mme FATMI ASSIA','78310','0130511073','05/02/1982','marie','Depuis Novembre 2006 : Différent emplois dans le secteur du service et de la vente tels que :\r\n _ Employée de maison chez des particuliers pour faire le ménage et la cuisine.\r\n _ Garde d’enfants à domicile.\r\n _ Vendeuse de prêt à porter féminin sur les marchés.\r\n','Tous les jours','35'),(936,'Melle Malet Carine','31200','0681016700','27/08/1980','celibataire','Je travaille au service de particuliers depuis 5 ans, de la garde d\'enfants au ménage.','lundi et vendredi journée entière, mardi et jeudi en matinée, samedi et dimanche','10'),(937,'Mme Assie Jeanne','34090','0632568505','01/07/1989','marie','Je suis femme de ménage depuis 2ans,je fais du baby sitting depuis mes 12ans,je fais le repassage,cuisine;','je suis libre tout le temps de 9h a minuit 7jours sur 7!','30'),(938,'Mme Paduret Daniela','57010','0603019781','26/07/89','celibataire','','Lundi matin jusqu`a 9H, Lundi apres 16H, Jeudi apres 12H , Vendredi apres midi, Samedi et Dimanche toute la journee','20'),(939,'Mme Semexant Guerline','91700','0627414805','03/09073','marie','3ans dans la garde d,enfant à domicile +menage','du lundi au samedi matin et après midi','35'),(940,'Melle CHARTRAIN Clara','31000','0628533411','17/11/1987','autre','Emploi saisonnier dans l\'entreprise GSF : remise en état des bureaux Air France à Tournefeuille et ménage quotidien dans les bureaux de leroy merlin . \r\nExpérience de 1 ans dans deux maisons de retraite différentes en qualité d\'auxiliaire de vie : entretien des locaux et accompagnement de la personne âgée.','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(941,'Melle KYTHOUCA Mayinga','31320','0664723990','02/10/1986','celibataire','Je suis actuellement animatrice en CLAE et je recherche un emploi qui serait en mesure de s\'adapter à mes horaires.\r\nJe n\'ai pas eu l\'occasion jusqu\'à présent d\'exercer d\'effectuer se type de taches chez des particuliers mais je suis une personne efficace et assidue qui sera mener son travail à bien.\r\n','Du lundi, mardi, jeudi, vendredi de 9h30 à 11h30 et de 14h30 à 16h30','16'),(942,'Mme Chibane Saliha','13013','0609465008','13/01/1961','marie','j\'ai effectué plusieurs CDD auprés de l association assistance familiale en qualité d\'aide à domicile ','Exemple : Lundi matin, Mardi après-midi, etc...',''),(943,'Melle CAUQUIL DELPHINE','30600','0618756019','28101981','celibataire','Je travaille actuellement pour une agence d\'aide a domicile depuis aout 2008 en tant que assistance ménagère et je souhaiterais augmenter mon temps de travail. ','mardi, mercredi, jeudi.','35'),(944,'Mme SALL HAWA','95400','06.15.30.44.02','25/05/1967','marie','Nettoyage de bureaux \r\nnettoyage d\'escaliers\r\nGarde d\'enfants','Je suis dispinible tous les jours. Je n\'ai pas de préférence horaires.','25'),(945,'Mme CHAMP Celine','34090','0666677524','08/11/1986','celibataire','CAP coiffure en apprentissage,serveuse en bar et restaurant,menage chez un particulier pendant un ans','lundi,mardi,jeudi et vendredi toute la journée de 6H à 20H, voir week end','40'),(946,'Mme Magali Lambersend-Hervé','81500','05 63 41 67 03','5 mars 1975','marie','Ménage chez des Grandes Surfaces\r\nMénage et repassage chez des particuliers','Lundi;Mardi;Jeudi;Vendredi','20'),(947,'Melle Etienne','31200','0619535500','19/06/1989','celibataire','gardes d\'enfants, restauration rapide, ménage dans différentes entreprises, vente','a tout moment, je m\'adapte','20'),(948,'Mme Aytedra Anissa','62110','0623367724','30/08/1983','marie','jai travailler sur differents poste chez un particulier ménage, repassage,rangement,vitres \r\n\r\nje suis diplomée dans la comptabilités\r\n\r\nje suis rigoureuse,dynamique, organiser et souhaite arrondir mes fin de mois difficiles','je suis disponible du Lundi au jeudi apres 18H , le vendredi apres 17H et le week end\r\n\r\nps je travaille 39H semaines',''),(949,'Mr Maitrejean Martin','84600','0612361192','10janvier1987','celibataire','2008:homme de ménages en centre médicalisé à poet laval (26),Depuis 2004 : divers ménages pour des particuliers dans le gard ,et la drôme ','tous les jours de la semaine plus weekend ','20'),(950,'Melle Lequeux','59950','0661870649','28 11 85','autre','j\'ai travailler comme femme de chambre et gouvernante pendant deux ans . J\'ai exercer comme femme de ménage chez plusieurs particuliers . ','Mardi toute la journée ,mercredi toute la journée , jeudi toute la journée','20'),(951,'Melle Raby Lola','34150','0633531998','08/08/1988','celibataire','Je n\'ai pas beaucoup d\'expérience mais j\'aime la propreté et l\'ordre. Faire le ménage me convient et me plaît même. Je pense que j\'ai les qualités requises pour ce type d\'emplois.','Je suis disponible du lundi au samedi de 8h à 18h.','35'),(952,'Mme Parein','59100','0320753015','24/09/1967','celibataire','je n\'ai pas trop travaillé,car j\'ai plutot élevé mes 4 enfants. maintenant qu\'ils sont grand, je recherche un travail à mi-temps','tous les après-midi de la semaine ','10'),(953,'Melle Leroux Sabrina','76490','0633054845','22/12/1986','celibataire','2ans dans le menage dans un chateau\r\n5ans en horticulture florale et legumiére','tous les jours','40'),(954,'Melle Boban Estelle','57140','0667491868','18/09/1978','celibataire','2 ans en tant que agent d entretien\r\nje possede mon titre profesionnel agent de propreté et d hygiene','disponible du lundi au vendredi \r\n','30'),(955,'Mme Luis','31400','0624711686','05/05/1987','celibataire','bonjour je possède beaucoup d\'expérience dans ce domaine: en effet j\'ai travaillé en temps que femme de ménage aussi bien dans des hôtels que chez des particuliers dans des villas ou des appartements.','mon planning varie malheureusement chaque semaine.','10'),(956,'Melle Laura Maury','31300','0680528575','09/05/1986','celibataire','menage sanitaire dans des campings et chez des particuliers. emplois saisonniers','mardi apres midi\r\nmercredi matin\r\njeudi\r\nvendredi apres midi\r\nsamedi\r\ndimanche','10'),(957,'Mme Leroy','35000','0672845525','13051971','autre','menage et repassages aupres des particuliers','lundi apm; mardi toute la journee; jeudi apm; vendredi matin','20'),(958,'Mme Collombier Muriel','35740','0299606879','15/09/56','marie','ménage tous les jours en tant qu\'aide familiale au sein d\'une famille de cinq personnes (trois enfants) entretien rez de chaussée + 2 étages','tous les lundi, mardi, jeudi, et vendredi','32'),(959,'Melle Audrey Ic','35000','0614083717','15/05/1990','autre','Septembre 2007 - aujourd’hui: Aide à domicile: Femme de ménage chez particuliers (ménage, repassage...) et garde d\'enfants\r\n\r\nJuillet - Août 2008: Femme de ménage au camping / hôtel « la Chiappa » à Porto-Vecchio (nettoyage des bungalows, accueil des clients). Remplacement intermittent de la gouvernante (1jour/semaine)\r\n\r\nMai - Août 2007: Réceptionniste et femme de ménage/ plongeuse au restaurant « Le Brazerot » à Perros-Guirec ','tous les jours à toute heure','35'),(960,'Mme Deviras Christelle','57480','0625526060','26/07/1980','celibataire','malgre mon manque d experience en milieu professionnelle je pense etres a la hauteur pour integrees votres societe','tout les jours(matin et apres midi) et tout les samedi des semaines impairs','35'),(961,'Mme Ripoll Carole','13015','6 heures','28,12,72','marie','','tous les jours sauf le week end,','10'),(962,'Mme Ripoll Carole','13015','6 heures','28,12,72','marie','','tous les jours sauf le week end,','10'),(963,'Mme GINOYER','13190','06.32.16.29.32','31/12/1982','marie','2002-2004: Jeune fille au pair.\r\n2004-2007: Agent d\'entretien dans une entreprise d\'esthétique+chez des particuliers.\r\n','Lundi-matin et après-midi;\r\nMardi, mercredi, jeudi, vendredi, samedi-après-midi.','21'),(964,'Mme LAGARDE VALERIE','34090','0631571748','28.11.1968','marie','SECRETAIRE\r\nCOMMERCIALE\r\nVENDEUSE\r\nFEMME DE MENAGE ','TOUTE LA SEMAINE\r\nENTIEREMENT DISPONIBLE SUITE A UN NOUVEL AMENAGEMENT SUR MONTPELLIER','35'),(965,'Mme Bouali Saida','13003','0491029197','18-05-1979','celibataire','j\'ai travaille chez des partecile, et j\'ai de l\'expérience avec les enfants je moi même 4 enfants','lundi soir,mardi soir,mercredi après médis,jeudi matin ,vendredi matin','20'),(966,'Melle Hersard','84420','0611045755','29/08/1982','celibataire','Vendeuse en petit commerce et grande surface. Manutention en intérime\r\nformation en comptabilité','Tout les soir de sa semaine à partir de 18 H ainsi que le samedi et le dimanche',''),(967,'Melle Hersard','84420','0611045755','29/08/1982','celibataire','Vendeuse en petit commerce et grande surface. Manutention en intérime\r\nformation en comptabilité','Tout les soir de sa semaine à partir de 18 H ainsi que le samedi et le dimanche',''),(968,'Mme PIEL ISABELLE','35137','0299071861','03121973','autre','2 ANS d\'expérience chez les particuliers et personnes âgées à domicile','Tous les jours de la semaine','25'),(969,'Mme WEBER Patricia','57500','0680085465','22.09.1967','celibataire','J\'ai une expérience de cuisinière, 6 mois, une autre d\'opératrice de production pendant 42 mois. je viens d\'obtenir mes CACES 1.3.5. J\'ai également été nourrice agréée auparavant.','Du lundi 9h. à 18h.Du mardi au vendredi de 8h à 18h.','35'),(970,'Mme WEBER Patricia','57500','0680085465','22.09.1967','celibataire','J\'ai une expérience de cuisinière, 6 mois, une autre d\'opératrice de production pendant 42 mois. je viens d\'obtenir mes CACES 1.3.5. J\'ai également été nourrice agréée auparavant.','Du lundi 9h. à 18h.Du mardi au vendredi de 8h à 18h.','35'),(971,'Mme Hervieu Magali','57260','0686994050','25031972','marie','niveau cap employée technique de collectivitée et 5 ans d\'expérience dans l \'entretien','lundi,mardi, mercredi,jeudi,vendredi','20'),(972,'Mme Toumi Hadjira','34000','0685518209','04/01/81','marie','•2004 : stage professionnel de 6 mois dans une agence d’assurance\r\n•2005-2006 : vendeuse dans une boutique de service et matériel bureautique – LibrTec à Ain Temouchent (Algérie).\r\n• 2006 : Secretaire commerciale en bureautique LibrTec à Ain Temouchent (Algérie).\r\n• 02 février 2007 au 28 Avril 2007 : baby sitter (Montpellier)\r\n• 01Mai au 29 Décembre 2007 : femme de ménage (Montpellier)\r\n• travaillée 3 mois avec Merci+ (menage, repassage, garde enfants) \r\n•26 Janvier -02 février Stage de repasseuse dans pressing Jacquard \r\n','lundi matin-apres midi\r\nmardi matin -apres midi \r\nmercerdi matin-apres midi\r\njeudi matin -apres midi\r\nvendredi matin-apres midi\r\nsamedi matin \r\n \r\n','35'),(973,'Mme FERRAND AIDA','34670','0634247590','23/04/1977','marie','AGENT DE SERVICE DANS UNE ENTREPRISE DE NETTOYAGE','DU LUNDI AU VENDREDI, LE MATIN ET L\'APRES-MIDI','20'),(974,'Mme SIMARD EMILIE','13011','0613072087','29/04/1986','autre','GARDE DE PERSONE AGEE A DOMICILE\r\nHEURE DE MENAGE ET GARDE D ENFANT','LUNDI MARDI JEUDI VENDREDI TOUTE LA JOURNEE','30'),(975,'Melle Hoareau','78840','0609331073','19/10/1986','autre','Bonjour, j\'ai travaillée seulement 2 ans sur chaîne chez PSA a poissy. Je n\'ai malheureusement pas d\'expérience dans ce domaine, mais je sais faire le ménage, et suis très motivée. J\'aimerais un jour ouvrir mon entreprise de service à la personne.','Je suis disponible du lundi au vendredi, du matin au soir.','35'),(976,'Melle Pollet Jessica','78955','0636151510','25/11/83','autre','je suis actuellement femme toute main : je fais le nettoyage des locaux, bureaux, escalier, vitres, je fais également de la lessive et du repassage, à midi je fais le service au restaurant, ainsi que la remise en place et le nettoyage de la salle','les lundi, mardi, jeudi et vendredi matin de 8 heures à 11 heures et les après midis de 14 heures à 16 heures','20'),(977,'Mme Ben Yanes Christine','37400','0677548125','18021962','marie','agent de service en secteur hospitalier agent de nettoyage femme de chambre\r\nserveuse','sans emploi je souhaiterai travailler le matins','20'),(978,'Melle De Sousa Celine','59390','0646048964','09/06/1988','celibataire','je suis employé qualifié par la maison d\'aide a domicile de lille , jai fais 4ans d\'etudes d\'auxiliaire familiale a l\'itcf en belgique .','Tous les Jours .','30'),(979,'Melle Hermant Laura','62000','0619967925','09011988','celibataire','experience de 1mois ds le sud pour une colonie.','je suis diponible le lundi la journee,mardi matin,mercredi toute la journee,le jeudi toute la jounree,et le dimanche','25'),(980,'Melle Vallon Samantha','34000','0681552744','17/12/1985','celibataire','2009 : aide à domicile auprès de l\'association igm Camelia (courses de proximités, ménage, repassage, préparation des repas, rangement,...)\r\n2007/2008 : garde d\'enfants à temps plein et partiel (de 3mois à 8ans)\r\n2007 : Accompagnement éducatif auprés d\'une élève de 4ème( aide à l\'orientation, aide aux devoirs,...)','Tout les jours de la semaine matin et aprés-midi, week end : journées et soirées également.','20'),(981,'Melle Falbo Mylene','35000 Renn','0611187829','01121985','celibataire','AOUT 2004- septembre 2007: Hôtesse de caisse puis agent d\'acceuil au CGR de Freyming-Merlebach\r\nSeptembre 2007-Juin 2008: auxiliaire de conversation française en Espagne\r\nEté 2008: agent d\'acceuil au CGR de Freyming-Merlebach','Vendredi après-midi ','4'),(982,'Mme Pedro Souzi','92','','26/09/75','marie','je sui a la d emploi merci a vs','Exemple : Lundi matin, Mardi après-midi, etc...','4h'),(983,'Melle Wattinne','34000','0664755777','10/04/1987','celibataire','Durant 10 mois, j\'ai effectué des tâches ménagères chez un particulier 4h/semaine. A ce titre,je lavais le frigo une fois par semaine,je lavais le sol ainsi que les placards, je fesais la poussière sur les meubles et je fesais les lits ainsi que les vitres une fois par mois.','je suis disponible à temps partiel les lundis et vendredis toute la journée ainsi que les mercredis aprés-midis.','15'),(984,'Melle Favero Stéphanie','59282','0666567319','21/04/1989','celibataire','ménage chez particulier (non déclaré)\r\ngarde d\'enfant occasionnelle depuis l\'âge de 15ans (non déclaré)\r\n- 2enfants de 7ans et 2ans\r\n- 4enfants de 12ans, 7ans, 4ans et 1mois\r\n- 4enfants de 15ans, 11ans, 9ans et 6ans.\r\nj\'effectue: \r\n-le réveil\r\n-préparation et prise des repas\r\n-aide aux devoirs\r\n-activités éducatives\r\n-participation à l\'éveil pour les plus jeunes\r\n-la toilette\r\n-le coucher...\r\nJ\'adore les enfants, en général les enfants m\'acceptent rapidement.\r\nActuellement je vais repasser mon permis.','du lundi au vendredi','30'),(985,'Melle Dussol','66270','0680382594','08/05/1986','celibataire','J\'ai travaillé en tant qu\'ash pendant 6 mois dans un centre hospitalier et j\'ai travaillé comme aide à domicile pendant deux mois dans une société d\'aides à domicile se trouvant sur perpignan','Tous les matins du lundi au vendredi à partir de 9h30 jusqu\'à 13h00. Le mercredi toute la journée à partir de 9h30 jusqu\'à 16h30.\r\nJe serai aussi disponible les autres jours l\'après-midi jusqu\'à 16h30 à partir d\'avril 2009.','20'),(986,'Mme DE MOREL','57000','06.28.21.24.63','24.01.1963','autre','Antoinette DE MOREL\r\n44, impasse des Allemands\r\n57000 METZ\r\n Mobile 06.28.21.24.63\r\n@ apdg@hotmail.fr\r\n\r\nResponsable d’agence\r\n\r\nCompétences\r\n Recrutement \r\n Administration et gestion du personnel\r\n Gestion de la Clientèle\r\n Développement commercial\r\n Contact relationnel\r\n\r\n\r\nFormations\r\n BAC A4\r\n CAP Prothésiste dentaire\r\n IFCOP Assistante Commerciale\r\nExpérience professionnelle\r\n\r\n2006 Responsable d\'agence \r\n Administration du personnel : contrats, DUE\r\n Recrutement, sélection, placement, suivi et accompagnement\r\n Encadrement des intervenants\r\n Gestion des plannings\r\n Suivie clientèle\r\n Relations avec les adhérents (visite, devis, cahier des charges, présentations, gestions\r\n Chargé de développement institutions\r\n Contentieux\r\n Comptabilité usuelle (facturations)\r\n Association de services à la personne METZ (57)\r\n\r\n2003 à 2004 Responsable commerciale (stage 9 mois)\r\n Développement commercial\r\n Prospection et réalisation du fichier clientèle\r\n Suivie clientèle\r\n Mise en contact avec le Bottin Mondain et le Who\'s Who\r\n Réalisation d une nouvelle plaquette\r\n J.S.A Agence d’événementiel Boulogne Billancourt (92)\r\n\r\n1989-1993 Hôtesse/ Assistante commerciale (cdi)\r\n Accueil et souscriptions des contrats\r\n Gestion des rendez-vous pour les commerciaux\r\n Gestion des plannings avec France Télécom\r\n Polyvalence entre les 3 agences\r\n Responsable de L\'agence de Levallois –Perret\r\n TV Câble/Noos Paris \r\n\r\n1988-1989 Assistante Commerciale (cdd 6 mois)\r\n Prises des commandes auprès des praticiens\r\n Facturations\r\n Organisation et tenue d\'un stand Salon Médical à Paris\r\n\r\n\r\n\r\n\r\n\r\n\r\nInformations complémentaires\r\n\r\nMaîtrise de : Word, Excel, PowerPoint\r\nInternet et messagerie \r\nMère d\'une famille nombreuse\r\nPrésidente d\'une association de locataires\r\n\r\n\r\n\r\n','Tous les jours de la semaine ','35'),(987,'Mme Lereste','91100','0160895950','23111951','celibataire','fait des menages dans les bureaux d entreprises','mercredi la journee et le samedi la journee ','20'),(988,'Mme Clec H Michelle','35200','0671655359','110259','autre','femme de menage chez particulier depuis plus de 2ans cherche un complement d heure ',' lundi mardi matin vendredi matin','15'),(989,'Mme Albrech Francoise55','57200','0699301698','21/09/1960','marie','','tout les jours','35'),(990,'Mme Azzarello','57255','0387600043','15/06/1974','marie','mes experiences dans ce domaine;ne sont pas nombreuses ,mais, je suis prête à développer mes qualités et élargir mes compétences','lundi mardi,jeudi,vendredi.','20'),(991,'Melle Luis Sophie','31400','0624711686','05/05/1987','celibataire','ménage et repassage en hôtellerie ,chez des particuliers dans des villa ou des appartement. Je possède quatre ans d\'expérience professionnelles dans ce domaine.','mardi toute la journée','10'),(992,'Mme Vercucque Claudine','57350','0637047141','210568','celibataire','plus de 15 d expérience je suis motivée sérieuse femme de service nettoyage de locaux écoles et bureaux ','du lundi au vendredi','30'),(993,'Melle Poirel Emeline','54000','0661540847','29/11/1986','celibataire','ménage durant mes postes de vendeuse en boulangerie durant 6 et 12 mois.\r\nménage et repassage chez un particulier depuis août.','tous les jours de la semaine.\r\njusqu\'à 16h. possibilité de quitter mon emplois actuel pour réaliser plus d\'heures de travail.','35'),(994,'Melle Poirel Emeline','54000','0661540847','29/11/1986','celibataire','ménage durant mes postes de vendeuse en boulangerie durant 6 et 12 mois.\r\nménage et repassage chez un particulier depuis août.','tous les jours de la semaine.\r\njusqu\'à 16h. possibilité de quitter mon emplois actuel pour réaliser plus d\'heures de travail.','35'),(995,'Melle PEUDEPIECE LYDIE','02690','0684752944','18/12/59','autre','de2005 à ce jour employée au sissad de gauchy. je fais les toilettes aux personnes agées .je prépare les repas,j,entretien la maison au quotidien. repassage , prise de médicaments,','lundi,mardi,mercredi,jeudi,vendredi,après midi.','20'),(996,'Mme El Kannafi Nabila','31340','0650946633','20021978','celibataire','jai deja travailler avec des asso','toute la semaine','35'),(997,'Mme El Kannafi Nabila','31340','0650946633','20021978','celibataire','jai deja travailler avec des asso','toute la semaine','35'),(998,'Mme El Kannafi Nabila','31340','0650946633','20021978','celibataire','jai deja travailler avec des asso','toute la semaine','35'),(999,'Mme THOMAS CORINNE','35590','0688262875','08/08/64','autre','LA TENUE TOUJOURS IMPECCABLE DE MON PROPRE DOMICILE.','DISPONIBILITES TRES VARIABLES EN FONCTION SURTOUT DES HORAIRES DES ECOLES. ','?'),(1000,'Mme Lheritier','30250','0671665284','05 06 1975','marie','aide a domicile, en 2008,chez des particuliers.(cheque emploi service et association).','lundi,mardi,mercredi,jeudi,vendredi,matin apres midi.','30'),(1001,'Mme Lheritier Lucie','30250','0671665284','05 06 1975','marie','aide a domicile, en 2008,chez des particuliers.(cheque emploi service et association).','lundi,mardi,mercredi,jeudi,vendredi,matin apres midi.','30'),(1002,'Mme Lheritier Lucie','30250','0671665284','05 06 1975','marie','aide a domicile, en 2008,chez des particuliers.(cheque emploi service et association).','lundi,mardi,mercredi,jeudi,vendredi,matin apres midi.','30'),(1003,'Mme Landois Chantal','22300','0296488699','03 11 1963','marie','ménage chez le particulier , et remplacements pour une entreprise de nettoyage.( Bureaux assurances etc..) ','les mardi et jeudi . ( de préférence l\'après-midi ). A voir .','8'),(1004,'Melle Clolus Nathalie','35200','0627243800','22121977','celibataire','CAP AGENT D ENTRETIEN','LUNDI AU VENDREDI','15'),(1005,'Mme Ketlas Naïma','57260','0387053136','23/12/1958','marie','Travaille dans le domaine du ménage depuis 1999. Ai travaillé à domicile durant 8 ans. Expérience de quelques mois en foyer pour personnes âgées, et expérience de quelques mois en maison de jeunes et de la culture','tous les jours, matin, après midi, voire les soirées','25'),(1006,'Melle Clemares Charlotte ','29000','06 80 94 37 36 ','16.05.1986 ','autre','bonjour, je recherche du travaille ,pour faire du menage chez des particuliers , mes experiences agent hospitalier depuis 6ans maison retraite +hopital .','mardi mercredi jeudi vendredi samedi ','35'),(1007,'Melle Mirambet Charline','44300','0642635543','19-12-1987','autre','ménage pour des particuliers et en collectivités (maisons de retraite, halte garderie, milieu hospitalier, immeubles résidentiels)','tous les jours, week-end inclus de 6h à 22h','35'),(1008,'Mme Sillieres Elise','31390','0672508208','03091965','marie','plusieurs annes dans les associations entreprises et particuliers en cheques emploi services','pour l\'instant lundi et jeudi matin','6 '),(1009,'Melle BIEBEL Emilie','57905','0662699821','24/05/1988','celibataire','J\'ai effectuée un stage en tant qu\'assistante de vie aux familles à l\'afpa.','Exemple : Lundi matin, Mardi après-midi, etc...','0'),(1010,'Mme Knis','92330','0611675112','28/02/1973','marie','J\'ai travaillé 12 ans en tant que secretaire\r\n- Serveuse\r\n- Préparatrice de commande à la fnac','tous les matinés du lundi jusqu\'au vendredi','15'),(1011,'Mme Knis Aicha','92330','0611675112','28/02/1973','marie','J\'ai travaillé 12 ans en tant que secretaire\r\n- Serveuse\r\n- Préparatrice de commande à la fnac','tous les matinés du lundi jusqu\'au vendredi','15'),(1012,'Mme ','31200','0613695518','09 12 1961','marie','agent d\'entretien fac de droit toulouse','Exemple : Lundi matin, Mardi après-midi, etc...','6 '),(1013,'Mme Delpont','31620','0685125914','13031965','celibataire','aucune','lundi mardi jeudi vendredi','35'),(1014,'Melle Da Rocha Vera Lucia','35750','0682032897','01/12/1972','autre','depuis mes 15 ans que je travail comme femme de menage est nounou c\'est un metier que j\'aime bien depuis 2004 j\'habite en France et les patrons que j\'ai sont content ','mardi 9h 17h30m','9'),(1015,'Melle LE TORREC Lindsay','44300','06.16.70.14.37','03/09/1990','celibataire','Stage de 10 semaines en école maternnelle \r\nStage de 2 semaines en maison de retraite\r\nCdd d\'1 mois à l\'ADAR\r\nRemplacement pour un poste de femme de chambre dans un hôtel ','lundi après-midi \r\nmardi\r\nmercredi\r\njeudi après-midi\r\nverdredi ','27'),(1016,'Mme Mouron-','69','0632763829','12_11_85','marie','6mois experience ','tout le jour ','2'),(1017,'Melle Garcia Cindy','34620','0677816475','02101989','celibataire','','Toutes la semaines a partir de 17H','10'),(1018,'Melle BARALLE Laura','59120','0677560016','03/01/1989','autre','Entretien d\'une salle de restaurant, plonge, d\'une épicerie, d\'une animalerie et d\'une serre chaude; nettoyage des vitres,de la salle de réception, plonge, nettoyage du magasin, des cages, des aquariums et de la serre.','Tous les jours de la semaine.','35'),(1019,'Mme SOLER','31200','0670391688','20/11/1984','celibataire','J\'ai déja travaillé pour le compte d\'un entreprise de nettoyage durant 3 mois en 2007.\r\nje suis une personne soigneuse et motivité car je suis à la recherche de revenus complémentaires.','Tous les jours à partir de 17H et tous les week-end','15'),(1020,'Melle Creniault Stéphanie','71100','0613313307','23 /03/1980','celibataire','j ai 2 ans experiences comme aide a domicile','tous les matins','8'),(1021,'Mme OUHTATOU MERYEM','66000','06332855153','18/01/1977','celibataire','TOUT','TUOTE LA SEMAINE','40'),(1022,'Melle HERNANDEZ Kelly','34830','06 62 90 68 46','24/03/1983','autre','j\'ai travaillé avec ma mere a HANDY Services , qui est chef d \'equipe actuellement chez Cedric POMAREDE entreprise nettoyage, et j ai fait du menage chez des personnes agées il y a 2 ans.','tout les jours','35'),(1023,'Mme NDIAYE MARTHE','44300','0684391851','26121978','marie','','Tous les jours de la semaine à partir de 18h30 (2 à 4 heures par soir) ','10'),(1024,'Melle Gioan','31400','0624777344','02/03/1991','celibataire','j\'aidées ma tante pour l\'entretien de son restaurant.','tous les jours de 18h a 21h sauf le mercredi le samedi et le dimanche de 14h a 21h','20'),(1025,'Melle EL FAKIR Najma','34070','0627578531','23/10/1991','celibataire','Garde de personne agées et enfants à domicile.\r\n\r\nMénage à domicile.\r\n','Lundi à partir de 16h, mardi, jeudi, et vendredi à partir de 18h.\r\nMercredi toute l\'aprés midi.\r\nSamedi et Dimanche toute la journée.','8'),(1026,'Mr MORALES LOAYZA Dennys','13004','0621363380','29/12/1981','marie','J\'ai travaillé dans un hôtel comme homme de ménage','Tous les jours: de 13h à 18h','20'),(1027,'Mme CROIZIER Danielle','88160','0617211759','17/08/1959','marie','31 de repassage dans la meme entreprise','du lundi au vendredi','30'),(1028,'Mme OLIVIER Nadine','13009','0660786673','11/07/60','marie','je recherche démarches administratives ou repassage mais à mon domicile dans le 9ème arrondissement de Marseille','mardi journée, jeudi et vendredi matins','15'),(1029,'Melle Penille Sandy','31300','0629516285','04/08/1985','celibataire','','Lundi, mardi, mercredi, jeudi, vendredi, samedi, dimanche (matin, après-midi, soir)','35'),(1030,'Mme IZANNIC Catherine','66240','0663553355','20/04/1964','celibataire','En interim, sur Toulouse pour une société de nettoyage\r\nEn Boucherie-charcuterie entretien quotidien des locaux durant 10 ans,\r\nEn CDD pour une société de nettoyage sur Perpignan durant 5 mois (2008).','De preference les matins ; mais je suis disponible pour travailler','20'),(1031,'Melle Blanchard','34000','0609253603','24/10/1985','celibataire','jeune diplomée conseillere en economie sociale et familaile, je suis a la recherche d\'un emploi, en tant que responsable de secteur. merci de me joindre sur christel_blanchard@hotmail.fr je vous enverrais mon CV et lettre de motivation.\r\ncordialement, \r\nchristel\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1032,'Mme Jezequel Isabelle','22000','0296686246','25/10/1968','autre','6 mois a novotel femme de chambre etant maman au foyer j\'ai l\'experience du menage et du rangement','lundi matin,mardi matin,mardi apres midi, jeudi matin, jeudi apres midi,vendredi marin, vendredi apres midi,et le week and','20'),(1033,'Mme ROGER MARYLENE','31120','0561928106','02/11/1979','marie','Mme Roger Marylene 47 bis rue du chene liege 31120 roques sur garonne Tèl: 0561928106Port: 0664232864Email maryleneroger31@yahoo.frNée le 02/11/1979 (29 ans)Mariée FORMATIONS: 1999 à 2000: 2ème année de B.T.A. (service en milieu rural)1998 à 1999: 1ère année de B.T.A. (service en milieu rural)1997 à 1998: 2ème année de B.E.P. (service aux personnes)1996 à 1997: 1ère année de B.E.P. (service aux personnes) DIPLOMES : B.E.P.(service aux personnes)Niveau B.T.A (service en milieu rural)Formation de secrétaire médicale EXPERIENCES-PROFESSIONNELLES: 2003-2009: chef caissière lidl Cugnaux 31 (manutention,encaissement,gestion administratif, gestion des stocks, gestion des caissières, gestion d\' argent, entretien des locaux...)2002: Val d\'aucy Verdun sur le doubs 71 ( analyse des conserves, classement de qualité, analyse de blanchisseur, vérification de sertissage,...)2001: emploi saisonnier restaurant de biaufond en suisse (service, plonge, entretien des locaux,..)2001: mission intérim Bourgogne et Grasset à Beaune 21 (fabrication de jetons sur machine)2001: chèque emploi service garde d\'enfants à St Loup de la Salle 71 (aide aux devoirs, repas, taches ménagères)2001-2000:Discothèque l\'Opéra night à Beaune 21 (accueil, service en salle, vestiaire)2000: Discothèque le Papayou à St martin en Bresse 71 (accueil, service en salle, vestiaire) STAGE: I.M.E(institut médicalisé éducatif) à Dole 39 (aide aux repas, toilette, change, activités d\'éveil.....)Halte Garderie (frimousse) à Seurre 21 (change, aide aux repas, change, activités, entretien des locaux)Cure Méicalisée pour personnes âgées à Seurre 21 (aide aux repas, aide au levé, aide au couché, aide à la toilette, entretien des locaux,....)A.D.M.R à Seurre 21 (aide aux soins, aide aux tâches ménagères....) INFORMATIONS COMPLEMENTAIRES: Titulaire du permis B mobilitéAnglais : Lu,écrit, parléInformatique WORD, EXCEL \r\n\r\n','du lundi au jeudi toute la journée et vendredi la matinée','30'),(1034,'Melle Mendes Elodie','34230','0961023100','21/01/1981','celibataire','Coordination de prestations 2ans\r\nAssistanat 5ans','Du lundi au vendredi','35'),(1035,'Mme KHAMSOPHA CATHERINE','78200','0622270766','04061959','marie','ASSISTANTE MATERNELLE depuis 1992;\r\ntRAVAIL SOIGN2 ET EFFICACE;','Tous les jours sauf week-end','35'),(1036,'Mme KHEMAIES','91270','0663222062','27/08/1983','marie','FEMME DE CHAMBRE EN HOTELLERIE\r\nAGENT D ESERVICE EN MILIEU HOSPITALIER ET MAISONDE RETRAITE','DU LUNDI AU SAMEDI DE 8H A 20H','35'),(1037,'Mme Albrech Françoise','57200','0699301698','21/09/1960','marie','','tout les jours','35'),(1038,'Mme Busollo Karine','31600','0663742680','19/05/1977','marie','mon dernier emploi était préparatrice de commandes à OFM à portet sur garonne(1998 à octobre 2008)','Je suis disponible du lundi matin au vendredi soir','35'),(1039,'Melle Torelli Sophie','13006','0668847774','10/06/1985','celibataire','','lundi, mardi, mercredi, jeudi, vendredi seulement les après-midi','20'),(1040,'Melle BACHAR Saadia','92110','06.43.40.33.44','30/12/1971','celibataire','Garde d\'enfants et femme de ménage depuis 1993 jusqu\'à ce jour, chez des particuliers (sauf congè parental de 2007 à octobre 2008)','Disponible tous les jours, entre 7h00 et 19h00','35'),(1041,'Mme Mariavale Sabrina','91740','0160800874','31/08/1984','autre','','DISPONIBLE DU LUNDI AU JEUDI MATIN ET APRES MIDI ET LE VENDREDI MATIN','35'),(1042,'Mme Frunza Valeria Luiza','57380','0674235060','24/08/1987','celibataire','sans éxpérience','du lundi à samedi','20'),(1043,'Melle Vanhulle','59800','0660787110','27061968','celibataire','TROIS ANS DANS LE DOMAINE DU SERVICE A LA PERSONNE AIDE MENAGERE ','DISPONIBLE DE 8 H A 15 H','20'),(1044,'Mme Mayer Nathalie','91460','0673377575','19 janvier 1970','autre','pressing,menage chez particuliers,','lundi,mardi,jeudi,vendredi','10'),(1045,'Mme ','91540','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1046,'Mme Camara Geneviève ','91540','01 60 78 02 01','25/02/1962','marie','J\'ai commencé à exercer ce métier en 2002 chez des particuliers ainsi que dans des enterprises, où j\'effectuais les tâches ménagères courantes de la maison( lavage des sols, de la vaiselle, dépoussiérage, repassage...), ou l\'entretien des locaux et des surfaces en entreprise. Je m\'occupais également du nettoyage des sanitaires, de l\'entretien du linge, du lessivage des moquettes et de l\'utilisation de la monobrosse.\r\nJe suis motivée, très motivée. Je suis une personne dynamique, ponctuelle, discrète et qui a le goût du travail bien fait.','lundi, mardi, jeudi et vendredi','35'),(1047,'Melle LEFEUVRE Isabelle','35550','0607162464','13011984','celibataire','J\'ai déjà travaillé pendant un an pour une entreprise de nettoyage dans une médiathèque, j\'ai été femme de ménage pour un particulier à redon et maintenant pour un autre particulier à rennes','Je suis libre le lundi, le mardi après-midi, le mercredi, le jeudi et le vendredi après-midi','20'),(1048,'Mme Tavares Mafalda','93290','0669571411','200667','autre','j ai 9 ans d experiences en travaillant comme femme de menage en france','lundi mardi jeudi vendredi le matin','30'),(1049,'Mme Tavares Mafalda','93290','0669571411','200667','autre','j ai 9 ans d experiences en travaillant comme femme de menage en france','lundi mardi jeudi vendredi le matin','30'),(1050,'Mme Tavares Mafalda ','93290','0669571411','200667','autre','plus de 10 ans de travail comme femme de menage','lundi mardi jeudi vendredi matin','30'),(1051,'Mme ROMARY','57340','0684749349','02071973','celibataire','19 ans en couple et que des cddde remplacement experience chez particulier et entreprise comme 5 mois aeroport louvigny nettoyage bureau et avion ','toute la semaine','25'),(1052,'Mme Pons Therese','34470','04 67 50 03 47','16/07/55','marie','01/10/72 au 30/07/79 Dr Renard à Nancy\r\n13/08/79 au 03/09/79 Mr Ferté à Montpellier (remplacement)\r\n02/9/79 au 30/06/86 mme Albert à Montpellier\r\n15/09/79 à ce jour Dr Marchal à Montpellier\r\n06/08/95 au 14/08/08 Mr Cros à Montpellier(licencié,il a demenagé de la région\r\n02/01/92 à ce jour Mr Trebosc à Montpellier\r\nJe fais ménage , courses, préparation des repas ,couture,etc...\r\n','Disponible les lundis,jeudis , vendredis que les apres midis et eventuellement le mardi apres midi car ce jour la je fais une activité de peinture sur porcelaine.\r\nJ\'habite Perols pres de Montpellier donc je souhaiterai travailler sur Perols ou les villages alentours,J\'ai un vehicule, l\'agence de Montpellier m\'a contacté cet apres midi mais j\'étais absente\r\nCordialement Mme Pons','12'),(1053,'Mme Pons Therese','34470','04 67 50 03 47','16/07/55','marie','01/10/72 au 30/07/79 Dr Renard à Nancy\r\n13/08/79 au 03/09/79 Mr Ferté à Montpellier (remplacement)\r\n02/9/79 au 30/06/86 mme Albert à Montpellier\r\n15/09/79 à ce jour Dr Marchal à Montpellier\r\n06/08/95 au 14/08/08 Mr Cros à Montpellier(licencié,il a demenagé de la région\r\n02/01/92 à ce jour Mr Trebosc à Montpellier\r\nJe fais ménage , courses, préparation des repas ,couture,etc...\r\n','Disponible les lundis,jeudis , vendredis que les apres midis et eventuellement le mardi apres midi car ce jour la je fais une activité de peinture sur porcelaine.\r\nJ\'habite Perols pres de Montpellier donc je souhaiterai travailler sur Perols ou les villages alentours,J\'ai un vehicule, l\'agence de Montpellier m\'a contacté cet apres midi mais j\'étais absente .Mercredi vous pouvez me contacter apres 15h30\r\nCordialement Mme Pons','12'),(1054,'Melle COUDERC Mylène','34080','0670370386','10/11/1967','celibataire','2008/2009: aide à domicile pour l\'ADMR\r\n2007: aide à domicile pour l\'asso rayon de soleil','mardi am et jeudi am','6'),(1055,'Melle Benyahia Woicilla','33300','0616514231','09/10/1990','celibataire','','tous les jours ','35'),(1056,'Mme Almaz Karine','78520','0130980501','10/05/1971','marie','depuis 1an et demi ,employée à domicile chez des particuliers.','Lundi:après-midi\r\nMardi:après-midi\r\nJeudi:après-midi\r\nPossibilité dimanche matin','8'),(1057,'Melle Iordache Emiliana','09100','0647293264','12/12/1966','autre','J’ai travaillé femme de ménage chez particulaire en Espagne (Valencia) pendant 3 ans.','tous les jours','35'),(1058,'Melle Iordache Emiliana','31000','0647293264','12/12/1966','autre','J’ai travaillé femme de ménage chez particulaire en Espagne (Valencia) pendant 3 ans ','Tous les jours','35'),(1059,'Mme Malherbe ','94800','0660969208','','autre','femme de chambre,employee d\'immeuble','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1060,'Mme Illes Sonia','57240','0382856730','04/08/1964','marie','plusieurs emplois pour des sociétés de nettoyage\r\nstage effectué en maison de retraite','lundi,mardi,jeudi,vendredi','25'),(1061,'Melle ADA EDZEGUE EFFAGA Parfaite','44322','0658124135','17 12 1980','celibataire','gabonaise étudiante à nantes depuis 1 mois dans le domaine du social, j\'ai souvent effectué le ménage à titre personnel et suis disponible pour toute formation en vue de perfectionner mon rendement (j\'ai cours une semaine par mois)','1 semaine par mois (lundi à vendredi uniquement le matin)et possibilité le week-end, soit 2 heures par jour','10'),(1062,'Mme Cholot Fabienne','27800','0232452231','12/07/1975','marie','ayant 4 enfants j\'ai beaucoup d\'experience personnelle,mais pas professionelle','du lundi matin au vendredi soir','35'),(1063,'Melle Louahem','91160','0615719752','15/05/1983','celibataire','2008 - Stage de 6 mois en informatique\r\n2007 - Serveuse à Pizza Hut (Les Ulis)\r\n2006 - Assistance aux personnes âgées – Babysitting\r\nInventaires à Castorama (maîtrise intérim)\r\nEnquêtrice au tramway (agence MMC Montpellier)\r\n2005 - Stage de fin d\'études d\'ingénierie informatique en GMAO de 6 mois\r\n2004 - Assistante de danse au sein de l’association de l’ARPAC (CROUS de Montpellier)\r\nEquipier Polyvalent (Caissière) Mac Donald’s à Montpellier\r\n2003 - Vendeuse au magasin CASA de Fresnes\r\n2002 - Serveuse et Caissière dans un restaurant le « Videcoq » en Normandie\r\n2001 - Télé-enquêtrice (Phone City à Maison-Alfort)\r\n','lundi , mardi , mercredi , jeudi vendredi , samedi , dimanche (7j/7)','35'),(1064,'Melle BARRE Claire','35000','0642019597','26/11/1987','celibataire','Je n\'ai aucune experiences professionnelle dans ce domaine seulement je suis diplomée d\'un BEP Services aux Personnes','Je suis disponible toute la semaine','35'),(1065,'Melle Massol Audrey','13008','0616453104','19/07/1988','celibataire','animatrice commeriale de 2004 a 2008\r\nvendeuse pret a portée 2008\r\ngendarme adjointe 2008 a 2009','du lundi au samedi de 8h00 a 19h00.\r\nExeptionellement le dimanche de 9h00 a 18h00 si besoin.','35'),(1066,'Melle Posson Aurélia','35000','0670975497','210486','celibataire','je travaille dans le néttoyage depuis septembre 07 ','disponible tout le temps','35'),(1067,'Mme RENOUARD BRIGITTE','56910','0688256024','09:01:1957','autre','ASSISTANTE MATERNELLE A MON DOMICILE NE TROUVANT PAS D ENFANTS A GARDER JE PROPOSE MES SERVICES POUR GARDE D ENFANTS AUX DOMICILES DES PARENTS OU AIDES POUR DES PERSONNES AGEES COURSES OU PORTAGE DE REPAS','JE SUIS LIBRE TOUT LES JOURS IMMEDIATEMENT','30'),(1068,'Mme Bellemin-menard Nathalie','33600','0556363017','21/04/1966','marie','bonjour,je travaille comme aide à domicile depuis 10 ans ,j\'ai commencé par de l\'aide à la personne avant de passer en 2001 le DEAVS. depuis j\'ai choisi de me spécialiser dans le ménage et le repassage.je travaille auprès de familles ,de personnes âgées....','le lundi à partir de 11 heures ,le jeudi à partir de 13 heures ,mais je peux également avoir plus de temps de disponible','8'),(1069,'Mme DELHAYE RACHEL','59970','0605141678','21121977','marie','plus d\'1 an en tant qu\'aide menagere,2 ans en tatn qu\'agent de propreté.\r\nPermis plus vehicule','tous les jours sauf samedi apres midi et dimanche','20'),(1070,'Mme ROCHA Edineia','29800','0229623394','140376','marie','J\'ai experience en menage, car j\'ai deja travaille en Portugal pendant 1 an e mi, dans un restaurant et un cafe, ici en france j\'ai faisait la menage chez un particuler en Plouedern pendant 1 an, j\'ai arrete apres avoir tombe enceinte. Mais maintenant je suis deja disponible pour recommencer.','Lundi, mardi, jeudi e vendredi tout la journee.','35'),(1071,'Melle Kocabey Anaïs','57000','0679830906','31.03.1986','celibataire','emploi saisonnier d\'un mois dans une sandwicherie (steinhoff) en 2007.\r\nbénévolat dans l\'accompagnement à la scolarité d\'une duréé d\'un an en 2008','étant étudiante mes disponibilités sont: lundi à partir de 17h\r\n mercredi a partir de 14h\r\n jeudi matin ( de 8h à 13h)\r\n vendredi apres midi à partir de 13h',''),(1072,'Melle Mastice Angélique','34000','0613620518','04-05-1985','celibataire','expérience de près d\'un an en tant qu\'aide à domicile chez un couple de personnes âgées atteintes de la maladie d\'alzheimer.je me chargeais de faire le ménage, je préparais leur repas et je faisais toutes sortes d\'activités avec eux afin de leur tenir compagnie. ','je suis disponible toute la journée et cela tous les jours de la semaine incluant le samedi et le dimanche. ','35'),(1073,'Mme KONIECZNY Elodie','59153','0660493609','23/06/1982','autre','J\'ai déjà effectué des tâches ménagères chez des proches ainsi que du voisinage.','Tous les jours de la semaine','35'),(1074,'Melle Neves Monica','91170','0621453425','17/01/1986','celibataire','4 mois en qualité d\'agent de service dans la société europe services proprete','lundi, mardi, mercredi, jeudi, vendredi,samedi.','35'),(1075,'Mme FIORINO','33140','0660431679','28/12/1968','marie','Auune expérience professionnele dans ce domaine, mais je suis activement à la recherche d\'un travail , car un changement est survenu dans ma vie. Merci. ','Tous les jours de la semaine de \r\n8h45 à 10h45.','10'),(1076,'Mme MULLER','57415','03.87.06.18.39','22.07.1966','marie','de 1984 à 1992 / employée de banque\r\nde 1992 à 2002 / secrétaire en conservatoire de musique\r\nde 2002 à aujourd\'hui : je me suis occupée de mes 3 enfants.','lundi toute la journée - mardi matin -jeudi matin - vendredi toute la journée.','15'),(1077,'Melle Dequatremard Patricia','31200','0660429792','18/07/1973','celibataire','+ d\'1 an au service d\'Inter Relais comme aide à domicile','mardi, jeudi et vendredi','20'),(1078,'Mme Sinet','30220','','060458','autre','j\'ai 32 ans de carrière dans le milieu médical, j\'aimerai proposer mes service au niveau des services que vous proposez, je suis pointilleuse sur le ménage repassage avec une expérience hygiène médicale.','les matin et après midi suivant vos disponibilité si possible sauf le mercredi (j\'ai 2 garçons 11 et 10 ans, sport)','16'),(1079,'Mme Sinet','30220','0630237875','060458','autre','j\'ai 32 ans de carrière dans le milieu médical, j\'aimerai proposer mes service au niveau des services que vous proposez, je suis pointilleuse sur le ménage repassage avec une expérience hygiène médicale.','les matin et après midi suivant vos disponibilité si possible sauf le mercredi (j\'ai 2 garçons 11 et 10 ans, sport)','16'),(1080,'Melle Proudhon Elsa','44300','0240591455','03/11/1986','celibataire','Peu d\'expérience mais j\'apprécie le travail bien fait et suis grandement motivée.','Disponible en fin d\'après-midi la semaine et n\'importe quand le jeudi et les week-end.','4'),(1081,'Melle Boyer','44000','0677958331','16/05/91','celibataire','vendeuse en magasin de prêt à porter, hôte en distribution de tracts, nombreuses gardes d\'enfants et cours particulier. Je suis dynamique, motivée et responsable.Je suis actuellement en terminale économique et sociale.','Juillet 2009','35'),(1082,'Melle Barak Adine','34000','0686821813','06 décembre 1990','celibataire','','Du Lundi au Vendredi, aux horaires qui vous conviennent.','30'),(1083,'Mme Lacourt Sonia','57130','0387606716','10/12/1967','marie','assistante maternelle ','lundi-vendredi toute la journée','15'),(1084,'Melle MOKRANE KARIMA','02100','0698966014','06061973','autre','CAP RESTAURATION + FORMATION MHL NETTOYAGE \r\n','LUNDI AU VENDREDI MATIN ET APRES- MIDI','40'),(1085,'Mme Kaci','66000','0661295105','22/07/1970','celibataire','jai travailler dans le nettoyage pour des societe puis jai ete aide a domicile et je me uis occuper dune personne jour et nuit ayant la maladie alzeimer ','lundi mardi jeudi vendredi ','26'),(1086,'Melle Madec','66000','0633609245','26/08/1989','autre','Serveuse dans un restaurant en période saisonnière, Hôtesse de caisse en grande surface en période saisonnière, Babysitting.','Lundi après-midi, Mardi après-midi, Mercredi après-midi, Jeudi matin, Vendredi matin, Samedi matin et après-midi.','20'),(1087,'Melle Dronne ','72220','0243886461','06111982','autre',' milieu hospitalié et maison de retraite famille rural ','mardi matin jeudi après midi et vendredi toute la journée','12'),(1088,'Mme Pages','33210','0626562174','06/11/1975','autre','Melle Pages Christelle \r\n\r\n\r\nRoute de Prechac \r\nRésidence la palmeraie \r\nBâtiment Ceylan \r\nAppartement 4\r\n33210 Langon\r\n\r\n\r\nTél. : 0626562174\r\n\r\n\r\n\r\n\r\nFormations :\r\n\r\n\r\n\r\n\r\n1991-1993 CAP coiffure école mc coiffure à PAU (64)\r\n\r\n1993 Stage manucure Peggy sage, stage de coiffure Barcelone (Espagne)\r\n\r\n1994 Médaille d argent coiffure jeune créateur de Bordeaux (33)\r\n \r\n1993-1994 Perfectionnement coiffure école Alain Bergé à Bordeaux (33)\r\n\r\n1997-1998 Mention complémentaire coloriste permanentiste CFA à Bordeaux (33)\r\n\r\n1998-2000 BP coiffure candidat libre (niveau)\r\n\r\n2003 Stage coiffure coupe et technique saint algue à Paris\r\n\r\n2007 Début de formation CAP esthétique école Françoise B Bordeaux (33)\r\n \r\n \r\n\r\n\r\n\r\n\r\n\r\n \r\nExpériences professionnelles :\r\n\r\n\r\n\r\n\r\n1994 à 1999 Divers expérience professionnelle en contrat en CDD coiffure \r\n Vente de parfum et cosmétique Fréderic M\r\n Aide à la personne \r\n\r\n1999 à 2003 Création de mon premier salon de coiffure a Angoulême (16)\r\n\r\n2003 à 2005 CDI Saint algue coiffure en Charente (16)\r\n\r\n2005 à 2008 Gérante d un salon en difficulté à Queyrac (33)\r\n\r\n2007 à 2008 Gérante d un salon de coiffure à Begadan (33)\r\n\r\nOctobre 2008 Vendange (trie) La Tour Carné (33)\r\n\r\n\r\n\r\n\r\n\r\nLoisirs :\r\n\r\nRandonnées montagne \r\nDanse\r\nVoyages\r\nCuisine\r\n\r\n\r\n','lundi mardi jeudi vendredi de 9H à 17h','20'),(1089,'Melle Le Bohec Sandra','35000','0645683803','21/05/1983','celibataire','Bonjour, je suis étudiante et je recherche un job pour augmenter mes revenus. J\'ai déjà travaillé plusieurs été en usine agro-alimentaire, je sérieuse et motivée.','tous les matins de 10H00 à 12H00 et tous les après-midis de 15H00 à 18H00','20'),(1090,'Melle Moreau Anne-laure','44610','0240438862','07/07/1984','autre','Moreau Anne Laure\r\n101 rue Joseph tahet\r\n44610 Indre\r\n02.40.43.88.62\r\njumilaure@hotmail.fr\r\n\r\n\r\n\r\n\r\n Indre, le 09 Mars 2009\r\n\r\n\r\n\r\n\r\n\r\nObjet de la demande : Candidature spontanée à un poste d’aide à domicile\r\n\r\n\r\n Madame, Monsieur,\r\n\r\n A la recherche d’un emploi d’aide à domicile, je me permets de vous proposer ma candidature.\r\n\r\n Suite à mes différents contrats, j’ai eu l’occasion de me familiariser avec plusieurs aspects de ce métier.\r\n\r\n Désireuse de poursuivre dans cette voie, mon sens relationnel, mon sens de l’organisation, ma discrétion, mon goût pour le contact avec les personnes âgées et toute ma motivation sont des qualités que je serai en mesure de mettre immédiatement à profit de votre entreprise.\r\n\r\n De plus, j’ai remarqué que sur le secteur d’Indre, qu’il y a avait une forte demande d’aide auprès de personnes âgées et il me semble important de les aider pour les maintenir à domicile.\r\n\r\n Consciente qu’une lettre ne saurait refléter mon expérience, mes capacités, je reste à votre disposition pour vous rencontrer afin de vous exposer mes motivations.\r\n\r\n Dans l’attente d’une réponse de votre part, je vous prie d’agréez, Madame, Monsieur, en mes salutations les plus distinguées. \r\n\r\n\r\n\r\n\r\n \r\n Melle Moreau Anne laure\r\n','lundi, mardi, jeudi, vendredi du matin au soir','30'),(1091,'Melle Ogier Cindy','29200','0637643254','23/08/1988','celibataire','Novembre à décembre 2008 : Distributrice de prospectus\r\n\r\nOctobre 2006 : Gardes d\'enfants','Du lundi au vendredi de 8h à 12h\r\n 14h à 20h\r\nLe samedi de 8h à 12h',''),(1092,'Melle GEOFFROY','35114','0637034473','06031990','celibataire','1 MOIS POUR UN REMPLACEMENT','MERCREDI A PARTIR DE 11H ET JEUDI A PARTIR DE 15H','4'),(1093,'Mme ABEBE Mastwal','75020','0627450245','091178','marie','J’ai déjà bonne expérience dans le menage, repassage,entretien courant. Je suis très dynamique, sourient, rapide et motivée. J\'ai acquis au cours de mes premières expériences professionnelles les qualités d\'écoute et de discrétion et confidentialité. Je peux adapte très vite. ','Je suis disponible tout Lundi-vendredi 8h30-17h00','7h'),(1094,'Mme ALVES PELLISSIER Sandra','34070','0950981702','28/07/1968','marie','Je travaillée pendants 1an et demi auprès de famille réalisant du ménage et repassage.\r\n','Lundi matin, mardi matin et après midi, jeudi matin et après midi et vendredi matin.','20'),(1095,'Mme Guillemin Christine','45170','0643820016','04/02/1965','celibataire','tourisme equestre\r\nhotel réception (chambre)\r\nservice restauration','tous les jours de la semaine sauf dimanche et lundi','20'),(1096,'Mme Belgharek Latifa','78480','0627557386','30 07 1972','marie',' ayant une expériences de 4 année dans le domaine du ménage dans divers société de ménage (ISOR, ONET PROPRETE)','du lundi au vendredi les matins',''),(1097,'Mme Farrugia','34080','0430104975','5 mars1969','marie','Expérience de plus de 10 ans dans l\'aide à domicile sur montpellier pour l\'association SESAM34. Et en chèque emplois service pour des personnes actives.\r\nFormation de 3 ans dans le pressing: Lavage, détachage et repassage','lundi matin, aprés-midi.\r\nmercredi matin.\r\nvendredi matin, aprés-midi .','15'),(1098,'Melle FASSIRI','34000','0621131004','07011982','celibataire','1998-2002: Garde d\'enfants à domicile et entretien + cuisine de l\'habitat\r\n2002-2007 : Armee de terre\r\n2008- actuellement : agent d\'exploitation en transport de marchandises','lundi mercredi vendredi jusqu\'à 19h00 1semaine sur deux \r\nmardi matin + jeudi matin la meme semaine\r\n2eme semaine: le soir apres 18h30','10'),(1099,'Mme LUCINA Magalie','94500','0950839721','15021972','marie','vacataire dans les ecoles aide menagere a domicile ','l apres-midi','2h'),(1100,'Mme KRISPIL Karine','93300','0684271171','13/06/1979','celibataire','Aide ménagère \r\n Aide à la vie quotidienne, ménage, linge, courses, repas, aide administrative, accompagnement dans les loisirs : jeux de société, lecture, balades... \r\nC’est un métier d’utilité sociale où le fait de posséder des qualités relationnelles est primordial. \r\nL’aide à domicile est une conseillère capable d’apporter un soutien pratique et parfois moral. \r\nSon activité est donc très utile et enrichissante, centrée sur les relations humaines. \r\nLe comportement de l’aide à domicile doit susciter confiance et respect mutuel, son rôle est primordial dans le maintien de l’autonomie de la personne dans son cadre de vie. ','du lundi au samedi toute la journée','35'),(1101,'Mme KRISPIL Karine','93300','0684271171','13/06/1979','celibataire','Aide ménagère \r\n Aide à la vie quotidienne, ménage, linge, courses, repas, aide administrative, accompagnement dans les loisirs : jeux de société, lecture, balades... \r\nC’est un métier d’utilité sociale où le fait de posséder des qualités relationnelles est primordial. \r\nL’aide à domicile est une conseillère capable d’apporter un soutien pratique et parfois moral. \r\nSon activité est donc très utile et enrichissante, centrée sur les relations humaines. \r\nLe comportement de l’aide à domicile doit susciter confiance et respect mutuel, son rôle est primordial dans le maintien de l’autonomie de la personne dans son cadre de vie. ','du lundi au samedi toute la journée','35'),(1102,'Melle KRISPIL Karine','93300','0684271171','13/06/1979','celibataire','Aide ménagère Aubervilliers (93)\r\n Aide à la vie quotidienne, ménage, linge, courses, repas, aide administrative, accompagnement dans les loisirs : jeux de société, lecture, balades... \r\nC’est un métier d’utilité sociale où le fait de posséder des qualités relationnelles est primordial. \r\nL’aide à domicile est une conseillère capable d’apporter un soutien pratique et parfois moral. \r\nSon activité est donc très utile et enrichissante, centrée sur les relations humaines. \r\nLe comportement de l’aide à domicile doit susciter confiance et respect mutuel, son rôle est primordial dans le maintien de l’autonomie de la personne dans son cadre de vie. \r\n','du lundi au samedi toute la journée','35'),(1103,'Melle SARR AWA','31320','0683673887','13/07/1980','celibataire','4 années à l\'association \"Demeurer Chez Soi\"\r\n1 an serveuse au restaurant l\'entre-temps à la gare.\r\n2 ans Vendeuse à la pizzèria Gambetta','Lundi, Mardi, Mercredi, Jeudi, Vendredi, Samedi, Dimanche.','20'),(1104,'Mme Lemnaouer Anne','44140','02.51.11.09.39','22.02.1971','marie','BEP sanitaires et social\r\naide-soignante maison de retraite\r\nménage a domicile depuis 11/08','lundi:matin\r\njeudi:matin+apres midi\r\nvendredi:matin+apres midi','10'),(1105,'Melle Pete Valerie','57130','0628304398','02/08/1985','autre','jeune femme mère d un enfant de 4 ans je tiens mon ménage et celui de mes beaux parents je ne tiens pas d experience reconnu par contrat mais je suis sérieuse ponctuelle et organisée','lundi 9h à 11h et de 16h à 19h\r\nmardi 9h à 11h et de 16h à 19h\r\njeudi 9h à 11h et de 16h à 19h\r\nvendredi 9h à 11h et de 16h à 19h','10'),(1106,'Mme Vital Nathalie','57710','0872354476','22/10/1971','marie','vendeuse, Assistante de Direction ','lundi matin, mardi matin,jeudi matin, vendredi matin et éventuellement samedi matin.','20'),(1107,'Mme TAYEBI Fatima','13015','0491655817','31/05/65','marie','FEMME DE MENAGE','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(1108,'Melle DRANE Elodie','31300','0685685109','05/08/1988','celibataire','J\'ai fait un stage en PMI quand j\'étais en premiere et je touchais a tout les domaines, stage en creche en 3ème ou je touchais aussi à tout les domaines. Et pendant les vacances, et j\'ai fait un emploi de femme de ménage saisonnière il y a un an.','je suis disponible quand j\'ai ecole du mercredi 10h30 au vendredi 19h. En ce moment en temps de grève je suis disponible toute la semaine du lundi au vendredi 19h','25'),(1109,'Mme Ferry Marjorie','92350','0174622234','01 03 1976','marie',' CURRICULUM VITAE \r\n\r\nMadame FERRY née Victor\r\nMarjorie\r\nNée le 1er mars 1976 à PORT AU PRINCE HAÏTI, 33 ans\r\nMariée\r\n1 enfant\r\nNationalité haïtienne\r\n\r\n3 GRANDE RUE \r\n92350 LE PLESSIS ROBINSON\r\nTéléphone 01 74 62 22 34 ou 06 73 33 14 08 \r\n\r\nEsthéticienne / manucure\r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\nD’Octobre 2007 à Ménages chez des particuliers\r\nNovembre 2008\r\n\r\nDe janvier 2002 à Coiffeuse-Masseuse-Manucure-Pédicure-\r\nJuin 2007 Esthéticienne-Vendeuse\r\n\r\nDe sept. 2000 à Coiffeuse-Masseuse-Manucure-Pédicure-\r\nAoût 2001 Esthéticienne-Vendeuse\r\n\r\n\r\nFORMATION \r\n\r\n2000 Diplôme de cosmétologie et de massage \r\n Institut F.E.M.H. à PORT AU PRINCE en Haïti\r\n\r\n\r\nLANGUES Espagnol, Italien et Français : courant\r\n Anglais : notions\r\n','lundi à vendredi 7h30 11h30 samedi toute la journée','35'),(1110,'Melle IBARA Chanelle','29200','0679028203','09/02/1985','celibataire','auxiliaire de vie (stage), agent de service, intervenante a domicile','lundi apres midi, mardi apres midi,mercredi,jeudi','15'),(1111,'Melle Vanzella Rachel','57525','0387517679','04/05/1977','celibataire','1 ans dans une cantine nettoyage des locaux+plonge des repas','lundi,mardi,mercredi,jeudi,vendredi','35'),(1112,'Melle Marrouki Françoise','59100','0320827924','28/04/1971','autre','','lundi mardi mecredi vendredi apré midi','8'),(1113,'Melle Lemaire Anais','34070','0629985602','10071985','celibataire','EXPERIENCE DE 10 ANS CHEZ DES PARTICULIER','JE SUIS DISPONIBLE IMMEDIATEMENT ET TOUT LES JOURS','35'),(1114,'Melle SOUFY Raïssa','29200','0687948896','21/12/1987','celibataire','2009 : USINE - BREST\r\n ETAM LINGERIE - BREST\r\n TAPE A L\'OEIL - BREST\r\n2008 : M&S MODE - BREST\r\n HOTESSE D\'ACCUEIL - BREST\r\n2007 : ISS ABILISS AGENT DE PROPRETE - BREST\r\n AGENT TERRITORIAL - BREST','TOUS LES JOURS DE LA SEMAINE ','35'),(1115,'Mme Agnoletto Béatrice','31180','0650373216','7/9/67','autre','Je suis coiffeuse à domicile à mon compte depuis 3 mois je cherche un complément de salaire en repassage ou ménage','lundi matin;mardi matin et aprés midi;jeudi matin ','15'),(1116,'Mme Agnoletto Béatrice','31180','0650373216','7/9/67','autre','Je suis coiffeuse à domicile à mon compte depuis 3 mois je cherche un complément de salaire en repassage ou ménage','lundi matin;mardi matin et aprés midi;jeudi matin ','15'),(1117,'Mme Couttenier Cindy','59136','0664779306','17/12/1982','marie','Je n\'ai aucune expérience dans le ménage. Je souhaite me reconvertir dans le nettoyage chez des particuliers.','Lndi, marci, jeudi et vendredi, si besoin le samedi aussi','20'),(1118,'Melle Verdiere Aurelie','94140','0626815987','31/05/1983','celibataire','J\'ai une petite expériences dans ce domaine 3Heures de menage par semaine chez un particulier','du lundi au vendredi de 7H à 18H','35'),(1119,'Melle Adjei Gladys','78600','0636066642','16/12/1990','celibataire','j\'ai déja travailler pendant deux mois en tant que femme de ménage dans une agence de publicité','lundi soir, mardi matin, mercredi,jeudi après midi,','10'),(1120,'Melle Ahamada Zainaba','13010','06 16 57 76 97','15-03-1990','celibataire','je suis une jeune fille modivé et qui recherche un emploi pour financier mes édutes c\'est pour celà que je le plaisir de vous adrésser ma candidature en ésperant d\'avoir une réponse favorable de votre part.je suis disponible pour plus d\'informaiton particulier','mercredi aprés-midi,week-ends','8'),(1121,'Mme Depauli','69320','06/86/16/97/60','17/01/66','marie','expérience chez Estime 6 Mois \r\net CCAS Feyzin 6 Mois','Lundi matin\r\nMardi matin','6'),(1122,'Mme SERNIC Saadet','34070','0467852070','01/01/1964','marie','femme de ménage , sous contrat , par trois familles à Strasbourg, pendant sept ans.','tous les jours aprés-midi','4'),(1123,'Mme Guezou Sandrine','22560','0296154575','26011973','marie','assistante maternelle','lundi,jeudi,vendredi, 1 semaine sur 2 et mardi et mercredi 1 semaine sur 2 jusqu\'à fin aôut.\r\n9h15 à16h15','20'),(1124,'Melle DJAAFAR','31000','0612824354','04/11/1988','celibataire','MENAGE CHEZ DES PARTICULIER PLUS REPASSAGE','LUNDI APRES MIDI ET TOUT LES MATIN ET LE WEEKEND','4'),(1125,'Mme Carrozza Therese','57460','0626055341','28/03/1966','marie','16 ans d anciennete en tant que femme de menage\r\n','du lundi au vendredi40','40'),(1126,'Melle ACHOURI Sofia','13015','0616472821','26/08/1987','celibataire','6mois en tant que agent d\'entretien,\r\nassurer un remplacement en qualité d\'emploiyée de maison','toutes les matinées de la semaine','6'),(1127,'Melle Brunet Marie','69008','0478744917','09/09/1986','celibataire','Mes postes de réceptionniste puis d\'assistante m\'ont permis d\'acquérir un grand sens du service ainsi qu\'un goût prononcé pour le travail de qualité.','Du lundi au vendredi de 8h00 à 17h00.','30'),(1128,'Melle Sayad Sandrine','13015','0650915648','20/07/1979','autre','Si vous avez besoin d\'un employé de maison efficace et dynamique, ce profil \r\ncorrespond parfaitement au mien. \r\nÀ mon sens, une aide à domicile doit être capable d\'assumer à la fois \r\nl\'entretien d\'un foyer,mais aussi diverses taches telles que le repassage,le\r\nrangement et le nettoyage,nottament.\r\nPour ma part, je suis en mesure d\'assumer ce rôle. En plus des qualités \r\nprécitées, j\'ai pu développer jusqu\'à présent une grande polyvalence en étant\r\nmaman au foyer avec 3 enfants à charge et j\'ai exercé récemment cette\r\nprofesion auprés d\'A.R.C Aide.\r\nCe serait donc avec plaisir que je vous apporterais mon assistance en me \r\nrendant utile au sein de votre structure. \r\nEnfin, disponible immédiatement, je suis mobile. Je me tient à votre \r\ndisposition pour tous renseignements complémentaires ou pour un entretien \r\nà votre convenance.\r\n \r\nDans cette attente, je vous prie d\'agréer, Madame Monsieur, l\'expression de \r\nmes salutations respectueuses.','du lundi au vendredi de 9h30 a 15h00 ','15'),(1129,'Mme GALAI Pascale','33114','05/56/88/24/09','24/01/1969','marie','','LUNDI,MARDI,JEUDI,VENDREDI ','20'),(1130,'Mme GALAI Pascale','33114','05/56/88/24/09','24/01/1969','marie','21.04.08 au 28.02.09:els/caisse netto de cestas.\r\n21.11.07 au 31.12.07:vdi Charlotte lingerie.\r\n05.09.05 au 31.10.07:Employée de cafétéria Campanile de Cestas.\r\n04.01.05 au 25.08.05:Assistante maternelle.\r\n2002 à 2005:Congé Parental.\r\n2001 à 1996:Réceptionniste,caissière,employée de collectivité Campanile de Cestas.\r\n28.06.95 au 28.06.96:Aide a domicile La Clé des Ages à Pessac.\r\n1994 :Employée Horticole:(saison)GAEC Eysines.\r\n1993 : Maître d\'hôtel:(saison)Carcan.\r\n1993:Serveuse :(saison)Climat de France Bx Lac.\r\n1992 à 1991:Serveuse Campanile à Angoulême .\r\n1991:Assistante de Direction hôtel Les Balladins à Gradignan.\r\n1991:Assistante de Direction hôtel Les Balladins à Tarbes.\r\n1990:Serveuse Campanile de Tarbes.\r\n1989:Serveuse Campanile Bx Lac.\r\n\r\n1987:CAP Employée Technique DE Collectivité à Arcachon.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','LUNDI,MARDI,JEUDI,VENDREDI ','20'),(1131,'Mr ELLE MBENG','33400','0660831450','09051987','celibataire','2007 Intérimaire chez Schneider industrie. Zone Industriel des Agriers 16000 Angoulême\r\n2007 emploi vacance Leroy Somer.Zone industrielle n°3-16015 Angoulême','vendredi après midi, samidi toute la journée et dimanche toute la journée','10'),(1132,'Melle Vuillemet Clémence','34080','0629934800','20/06/1987','celibataire','Ayant travaillé au domicile de particuliers je vous présente ma candidature','Mercredi après-midi, Jeudi toute la journée, et le weekend.',''),(1133,'Mr Habran Stépha','34080','0634451921','24/05/1987','celibataire','Ménage dans des écoles','le samedi toute la journée ainsi que le dimanche',''),(1134,'Melle Chevalier Céline','35150','0299441816','18/07/1983','celibataire','Animatrice de vente service textile,hypermarché Carrefour.\r\nVendeuse pap feminin, Morgan','lundi apres-midi,mercredi matin et apres-midi,jeudi matin,vendredi matin et apres-midi','30'),(1135,'Melle VORONKOVA','34000','0642208569','23091986','celibataire','Fille au pair pendant 1 an, je faisais le ménage, entretien de la maison, les repas.','tous les jours','25'),(1136,'Melle Arendarczyk Alexandra','54220','0383366794','14/01/1985','celibataire','Je n\'ai pas d\'expériences professionnelles dans le ménage sauf pour chez moi et suis rigoureuse. Je travail actuellement chez Kiabi.','Mecredi toute la journée\r\n3 jeudis sur 4 toute la journée\r\nle vendredi matin\r\n','8'),(1137,'Mme Kyong-Cha Ma ','34090','04 34 26 63 78','010/03/1950','celibataire','Madame, Monsieur,\r\n\r\nJe suis installée depuis peu sur Montpellier, jusqu’à maintenant et depuis 1994, je travaillais à mon domicile comme Assistante Maternelle agréée.\r\n\r\n \r\n\r\nJ’ai pris la décision de changer d’occupation, je veux travailler chez des particuliers comme femme de ménage, employée de maison.\r\n\r\n \r\n\r\nDisponible, sérieuse et consciencieuse, j’ai appris à travailler rapidement et avec un maximum d’efficacité. Je me charge de la lessive, du repassage, du ménage, du rangement, du nettoyage des vitres.\r\n\r\nJe peux préparer les repas, j’ai tenu un restaurant durant deux ans avec mon ex-mari, cela m’a donné une grande expérience en cuisine, asiatique, antillaise, orientale et française.\r\n\r\nJe sais prendre des initiatives quand il le faut et me faire discrète quand cela est nécessaire. Je sais écouter et respecter des consignes. J’ai un bon sens relationnel, j’aime les contacts humains, j’ai l’habitude de travailler avec les enfants.\r\n\r\n \r\n\r\nJe parle anglais couramment.\r\n\r\n \r\n\r\nJe possède un permis B mais je n’ai pas de véhicule, j’ai constaté que sur Montpellier avec les facilités de transport, cela ne me pose pas de problème pour mes déplacements.\r\n\r\n \r\n\r\nJe vous offre mes services, je serais heureuse que vous acceptiez d’avoir un entretien avec moi, je pourrais vous donner tous renseignements complémentaires que vous jugeriez utiles.\r\n\r\nJe vous prie d’agréer, Madame, Monsieur, l’expression de mes sentiments distingués. \r\n Madame Kyong-Cha Ma \r\n','Jours ouvrés','20'),(1138,'Melle Jamelot Alexandra','29200','0617580828','26/06/1985','celibataire','Agent d\'entretien en milieu hospitalier durant plus de 13 mois entre 2003 et 2008.','Je suis totalement disponible pour les mois de juillet et août 2009.','35'),(1139,'Melle Jamelot Alexandra','22300','0617580828','26/06/1985','celibataire','Agent d\'entretien en milieu hospitalier pendant plus de 13 mois entre 2003 et 2008.','Je suis totalement disponible durant les mois de juillet et août 2009.','35'),(1140,'Mme HINBERT ISABELLE','44800','0665766274','28/10/1964','celibataire','Boutique Alain MANOUKIAN en tant que conseillère de vente j\'ai été amené à faire le ménage du magasin , cabines, sols, aspirateur\r\nBoutique 1 2 3 Atlantis \r\nBoutique Jacqueline RIU Atlantis','Lundi, mardi, mercredi, jeudi, vendredi, après-midi samedi matin ','35'),(1141,'Melle RIVIERE Nathalie','33920','0685503074','27/02/80','celibataire','je n\'ai pas d\'expérrience dans ce domaine mais j\'ai fais des stage dans des hopitaux et j\'ai travaillé des la retauration','tous les jours','35'),(1142,'Melle Leloire','44230','0679455669','03/11/1988','celibataire','LELOIRE SYBIL\r\n86 bis rue du Largeau\r\n44230 Saint Sébastien sur Loire\r\n06 79 45 56 69\r\n\r\n\r\nDate de naissance : 03 Novembre 1988\r\n\r\nLieu de naissance : Montdidier (Somme)\r\n\r\nNationalité : Française\r\n\r\nSituation de famille : Célibataire\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n 2008 Intervenante à domicile : DOMIIFACILE Nantes (44)\r\n\r\n2008 Formation + animation SFR : Auchan Saint Sébastien (44)\r\n\r\n2008 Agent d’entretien : SAMSIC Orvault (44)\r\n\r\n2008 Intervenante à domicile : SHIVA Nantes (44)\r\n- formation repassage\r\n- formation ménage\r\n- test en appartement\r\n\r\n2008 Animatrice John Frida : Carrefour Beaulieu Nantes (44)\r\n\r\n2007 Animatrice Maille : Leclerc Orvault grand val (44)\r\n\r\n 2005/2007 Apprentie Vendeuse en boulangerie : VERTOU (44)\r\n - mise en rayon\r\n - tenue de caisse\r\n - accueil de la clientèle\r\n - prise de commande\r\n - gestion de stock\r\n\r\nFORMATION\r\n\r\n2002 BEPC\r\n\r\nDIVERS\r\n\r\n Libre immédiatement\r\n\r\n\r\n\r\n\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1143,'Mme Temmar Linda','31200','0619065013','09 12 1975','marie','garde d enfant ;menage...ect','lundi mardi apre midi mer matin jeu apre midi vend.','24'),(1144,'Mme Temmar Linda','31200','0619065013','09 12 1975','marie','garde d enfant ;menage...ect','lundi mardi apre midi mer matin jeu apre midi vend.','24'),(1145,'Mme BROHAN','31500','0975309052','24/10/1973','marie','MAITRE D\'HOTEL,Responsable PDJ dans un hotel et femme de chambre .ménage chez une personne.','jeudi et vendredi aprés-midi à partir de 13h 30 ','10'),(1146,'Mr Huguet','31000','0621880616','23/03/89','celibataire','','bonjour je suis disponible tous les lundi aprés midi, le mardi matin,le mercredi à partir de 16h ','10'),(1147,'Melle Marmuse Pauline','59380','','29 mai 1990','celibataire','garde d\'enfants, secrétariat, ménage','toute la semaine','30'),(1148,'Mme MAINET ANGELIQUE','33125','0556887231','17011984','autre','AIDES MENAGES A DOMICILE \r\n HALTE GARDERIE \r\nMAISON DE RETRAITE ','LUNDI MATIN APRES MIDI \r\nMARDI MATIN APRES MIDI \r\nMERCREDI APRES MIDI SOIR\r\nJEUDI MATIN APRES MIDI \r\nVENDREDI APRES MIDI MATIN','35'),(1149,'Mme Martin Aurelie','44500','0661219470','2204197','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1150,'Melle Stephan','45750','0603088840','24 avril1985','autre','chro d\'orléans comme ashq(ménage et toillettes des résidents)\r\nclinique des longues allées ash ( ménage uniquement et décontamination des chambres)','lundi mardi mercredi vendredi une semaine du matin une semaine de l\'aprés midi','20'),(1151,'Melle Ribeiro Karine','33480','0628978967','16.02.1986.','celibataire','J ai travaillée aupres de particulier de 2003 a 2008.mes reference sont verifiable.','touts les jours de la semaines.','40'),(1152,'Mme Eali Narjiss','34070','0619800849','10/06/1981','marie','DE 2006/2008 chéz des particuliers\r\n(ménage,repassage;courses,cuisine)','du lundi au mardi le matin de 9ha11h et l aprémidi de 14ha20h\r\nET du jeudiau vendredide 9ha 11het l aprémidi de 14a20h \r\nsamedi de 9h a20h','20'),(1153,'Mme CHIARELLI','57510','0666068941','24/04/1982','marie','NETTOYAGE','TOUTE LA SEMAINE','35'),(1154,'Mme Dembele','35500','0673933172','14-08-75','autre','Bonjour,\r\nJe n\'ai aucune formation dans le domaine mais je suis dipos et prête à me former pour le poste\r\nD\'avance-merci','jen suis diponible les matins','3'),(1155,'Mme LINARD Jocelyne','33114','0556886509','09/07/1959','marie','ménage chez des particuliers et en collectivité.je suis actuellement agent de propreté en CDI à mi-temps, je recherche quelques heures de plus pour un complément de salaire.','tous les jours les matins.','10'),(1156,'Mme Dupont Isabelle','59127','0668240414','16/07/71','marie','j\' ai effectuer un cap d\' employé technique de collectivité.\r\nj\' ai accompli la pratique et non l\' écrit de 1987 a 1989.\r\nj\'ai travail de 1989 a 2005 dans la broderie en tant que raccommodeuse , navetteuse , fileuse etc...\r\nainsi qu\' entre deux\" femme de ménage\" , dans cette même entreprise.\r\n-travailler également pendant un mois en tant que femme de ménage a la banque de villers outréaux ( remplacement effectuer pendant les vacances).\r\nj\' ai effectué une formation d\'A.S.T.E.M\r\nne touchant plus rien auprès de l\' assedic je suis a la recherche d\' un emploi dans tout les domaines.','je suis disponible :\r\n-le lundi de 9h15 a 11h45\r\n de 13h30 a 16h00.\r\n-le mardi de 9h15 a 11h45\r\n de 13h30 a 16h00. \r\n- le jeudi de 9h15 a 11h45\r\n de 13h30 a 16h00.\r\n- le vendredi de 9h15 a 11h45\r\n de 13h 30 a 16h00.\r\n- le samedi de 8h00 a 12h00\r\n de 13h30 a 18h00\r\nje vous donne ces horaires la \r\nmais normalement quand j\' ai la possibilité de trouver un emploi je m\' arrange toujours a mettre mes enfants a la garderie et a la cantine.Pour moi ce n\' est pas un problème de travail, En sachant les horaires il y a toujours un moyen de s\' arranger pour travailler. je demande que sa le travail.','35'),(1157,'Mme DANI Nadia','31400','0659006590','10 janvier 1972','autre','Agent d\'entretien en milieu hospitalier, surveillante inter-classe, aide à domicile,garde d\'enfants.','Lundi matin \r\nmardi matin\r\nmercredi matin\r\njeudi matin\r\nvendredi matin\r\nsamedi matin','25'),(1158,'Melle Moujane Nadia','34750','0627065647','17/07/1983','celibataire','Agent d\'entretien chez SOGANET entreprise de nettoyage, femme de chambre chez PROPHOTEL','lundi, mercredi, vendredi et samedi toute la journée. mardi et jeudi matin.','35'),(1159,'Melle Hrifa Ilham','93150','06.09.36.29.53','01/12/1988','celibataire','','je suis disponible toute la semaine est toute la journée.','35'),(1160,'Mme LINGURAR MARIANA','31400','0645068016','10/12/1974','marie','ECOLE PRIMARE 8 CLASE','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1161,'Melle ATEMICI','34096','0667387923','11/12/1987','autre','- CCD un mois dans une crèche (collective de kourou)\r\nTâches:\r\n-distribution du repas aux enfants\r\n-Entretien des locaux après le dépard des enfants\r\n-Aide au chef cuisinier dans la vaisselle. \r\n-CCD un mois dans un cabinet médical\r\nTâches: -Nettoyage du cabinet\r\n -Nettoyage des bureaux\r\n -Sortie des conteneurs\r\n','MARDI:1/2 16h-19h\r\nMERCREDI: 13h-19h\r\nJEUDI: 12h-19H\r\nVENDREDI: 8h-19h','20'),(1162,'Mme DIAW Koné','91330','06.26.54.55.78','25/03/1968','marie','Agent des services hospitalier depuis octobre 2008.\r\n\r\nAide à domicile pendant 4 ans.','Actuellement vacataire à la Maison de retraite de Yerres, je suis disponible une semaine sur deux (jours à déterminer).\r\nSi une possibilité de plein temps est proposée par votre entreprise, je me libère intégralement de mon contrat actuel.','35'),(1163,'Melle Do Amaral Patricia','91290','0630822735','24091982','autre','3 Ans d\'experience a faire les bureaux le soir ( Banque snvb, cic, agence de voyages + pub ) avec ma mère.','Lundi au Samedi.\r\na partir de 20h en semaine','15'),(1164,'Melle Bondie Angelique','33320','0650928053','15111988','celibataire','j\'ai un ans d\'expérience en tant que femme d\'entretien','tout les jours de 8h a 14h','30'),(1165,'Mme BOURSSAUD AMINA','33800','0635316514','13/03/1976','marie','EMPLOYER DE LIBRE SERVICE\r\nHOTESSE D\'ACCEUIL\r\nSTANDARDISTE\r\nPOMPIER D\'AEROPORT','DU LUNDI AU VENDREDI MATIN ET APRES-MIDI','30'),(1166,'Mme Losson Frayard Anne-lyse','54000','06 85 06 85 02','30 avril 1983','marie','J\'ai travaillée 7 ans avec des enfants de 2 mois à 13 ans (mjc, centre, mairies, gardes à domicile..)\r\nJ\'ai une grande experience du handicape, du maintien à domicile, des transfers, repas, toilettes, respect de la personne','Je n\'ai pas de contraintes, je suis donc libre dès aujourd\'hui.','20'),(1167,'Mme ROPTIN Anne-Marie','35370','0223550502','27011964','marie','Débutante,mais après avoir eu trois enfants,le ménage et le repassage sont devenus courants','lundi\r\nmardi\r\njeudi\r\nvendredi','30'),(1168,'Mme Herlange Marie','9270','0606900806','22061963','autre','employée de maison et garde d enfant femme de menage ','lundi apres midi ,mardi toute la journée ,mercredi a partir de 14h ,jeudi a partir de 12h et le vendredi toute la journée','30'),(1169,'Mme Marie Marie','92700','0606900806','22061963','autre','employée de maison garde d enfant femme de menage','lundi apres midi marddi toute la journée mercredi a partir de 14 h jeudi a partir de 12h vendredi toute la journée','30'),(1170,'Melle Le Bellec Maëlys','44220','0679849789','3 janvier 1990','celibataire','- Baby sitting depuis septembre 2008 : sortie d\'écoles + mercredi (activités...)\r\n- Ménages : 1 mois complet, juillet dernier, CCAS de Nantes\r\n- Repassage : quelques heures chez particuliers.\r\n- Entraide scolaire depuis 2006\r\n- Vente sur les marchés (2006-2007)\r\n\r\nEt actuellement étudiante en première année de psychologie.\r\n\r\n','A partir de juin 2009, disponible tous les matins de la semaine(y compris samedi et dimanche),tous les après midis et soirs(sauf dimanche et samedi)','35'),(1171,'Melle FLEURY Amélie','44000','06.42.95.91.91','31/07/1982','celibataire','2008 - Femme de ménage (1 mois) en hotel (Sanctuary Retreat - Tully)\r\n - Plongeuse (nettoyage des cuisines) (1 semaine) (Restaurant le Gaité)\r\n2007 - Responsable de stock et de pompes médicales (Generimed - Rennes)\r\n\r\n2006-2002 Carrière de 4 ans dans l\'animation où j\'ai effectué la réfection des salles communes, des sanitaires, et sur certains centres des cuisines et des chambres\r\n\r\n2001 - Femme de ménage (15 jours) en Hotel (Mercure - Rennes)\r\n\r\n','Du lundi au vendredi (8h - 19h)','35'),(1172,'Mme Xyrpgtkyup','ZFfNDEaEG','UCnFWvCQSaZHcUw','qytrRRfG','celibataire','WLoXEA <a href=\"http://ouqrlyybcdqn.com/\">ouqrlyybcdqn</a>, [url=http://lmzcoqhkigss.com/]lmzcoqhkigss[/url], [link=http://rfeijbgeyhjt.com/]rfeijbgeyhjt[/link], http://bluftlbatdml.com/','WLoXEA <a href=\"http://ouqrlyybcdqn.com/\">ouqrlyybcdqn</a>, [url=http://lmzcoqhkigss.com/]lmzcoqhkigss[/url], [link=http://rfeijbgeyhjt.com/]rfeijbgeyhjt[/link], http://bluftlbatdml.com/','xO'),(1173,'Melle PERRUDIN Allison','35200','0686601344','11-07-1990','celibataire','Je suis actuellement étudiante en BTS professions immobilières au lycée Descartes à Rennes. Je recherche un emploi saisonnier d\'agent de propreté pour les mois de juillet août.Je puis vous assurer que je suis très motivée et prête à m\'investir pleinement dans les tâches que vous me confierez.\r\nVous remerciant par avance de votre réponse.\r\n\r\nCordialement,\r\nAllison Perrudin.','Disponible tous les jours du 1er juillet au 15 août.','35'),(1174,'Melle Guillet Julia','44800','0685774884','09/06/1984','celibataire','aide à domicile pour une personne non voyante pendant 6 mois le week end.\r\n2006-2007 : aide à la personne pour une personne tétraplégique pendnat 1an et demi\r\n2007-2008 : aide à domicile dans une association pendant 1 an','tous les jours week end compris peut importe les horaires','35'),(1175,'Melle Perroit','35000','06.85.65.75.82','21/07/89','celibataire','Emploi logistique à la Fnac\r\nEmployée de maison pendant 4mois chez deux employeurs différents (à raison de 10h/semaine)','Les matins le lundi et le mercredi;\r\nLe jeudi après-midi','8h'),(1176,'Mr Paradis Jean-Luc','75011','0619050980','29 Fevrier 1961','celibataire','Mercredi 25 Mars 2009\r\n \r\nMadame,Monsieur,\r\n \r\nBonjour,\r\n \r\nAprès avoir visité votre site internet,\r\nJe vous propose mon dossier de candidature comme Employé de Maison- Gouvernant - cuisinier, majordome ou postes similaires,\r\n \r\nJe possede 14 ans d\'expérience dans maisons de haut rang sur Paris et Ramatuelle, \r\nSérieuses références vérifiables,\r\nJe peux transmettre les numeros de telephone pour les valider,\r\n \r\nje peux vous envoyer sur simple demande @mail de votre part mon CV, Photo et lettres de recommandation,\r\nJe suis à votre disposition,\r\nMerci pour votre retour.\r\n \r\nJean-Luc Paradis\r\n06 19 05 09 80\r\n','semaine','35'),(1177,'Melle Alves Mélanie','31270','0622425710','28/05/1981','autre','Je travaille actuellement comme intervenante (garde d\'enfants, prestations de ménage et de repassage) pour la société O Côté des Parents et je souhaiterais trouver un emploi pour compléter mes heures.','Je suis disponible toutes les matinées en semaine. ','20'),(1178,'Mme Bouvet Mireille','35200','0632859701','23/05/1978','celibataire','bonjour, je suis une personne ayant travailler aupres de personnes agées , ayant le niveau bep sanitaire et sociale; j aime me sentir utile et aimant le contact avec les personnes , serieuse sociable , disponible de suite!','tous les jours du lundi au vendredi','25'),(1179,'Mme Berchel Elodie','13400','0442629420','30/01/1976','marie','- Aide-ménagère/Aide à domicile à l\'ADMR (Corse du Sud)\r\nIntervention chez des particuliers, (des personnes âgées pour la plupart): tâches ménagères diverses\r\n\r\n- Femme de chambre dans 2 établissements hôteliers(Corse du Sud)\r\nEntretien des chambres, sanitaires, lits...\r\n','Tous les matins du lundi au vendredi','15'),(1180,'Melle VINSONNEAU','31470','0618377170','14081987/////','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1181,'Melle VINSONNEAU','31470','0618377170','14081987/////','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1182,'Melle Escande Fanny','31200','0629521219','07021988','autre','J\'ai travaillé dans des hôtels ainsi que chez des particuliers.\r\nJ\'ai une expérience de 1an dans ce secteur là.','je suis disponible tous les jours de 9H à 20h.','20'),(1183,'Melle VINSONNEAU','31470','0618377170','14/08/1987','celibataire','- Aide ménagère:chez un particulier à Pibrac (depuis janvier 2009)\r\n- Animatrice périscolaire : Ecole de la Beouzo à Fonsorbes (depuis janvier 2009)\r\n- Employée de libre service : Intermarché à Fonsorbes (Février 2008-Août 2008)\r\n- Vendeuse alimentation : Intermarché à Fonsorbes (Janvier 2008)\r\n- Employée de restauration : Pizza Fons à Fonsorbes (Ponctuellement depuis 2004)','- Matin de 8h à 11h30 : tous les jours sauf le mercredi\r\n- Après-midi de 14h30 à 18h : tous les jours sauf le lundi\r\n','20'),(1184,'Melle VINSONNEAU Laura','31470','0618377170','14/08/1987','celibataire','- Aide ménagère:chez un particulier à Pibrac (depuis janvier 2009)\r\n- Animatrice périscolaire : Ecole de la Beouzo à Fonsorbes (depuis janvier 2009)\r\n- Employée de libre service : Intermarché à Fonsorbes (Février 2008-Août 2008)\r\n- Vendeuse alimentation : Intermarché à Fonsorbes (Janvier 2008)\r\n- Employée de restauration : Pizza Fons à Fonsorbes (Ponctuellement depuis 2004)','- Matin de 8h à 11h30 : tous les jours sauf le mercredi\r\n- Après-midi de 14h30 à 18h : tous les jours sauf le lundi\r\n','20'),(1185,'Mme PAROT','45000','0618424776','27/03/1958','celibataire','6 ans d\'expérience professionnelle d\'aide à domicile, aide ménagère chez des particuliers','Recheche un temps partiel pour compléter des heures déjà effectuées, (2h par jour, 5 jours par semaine)','10'),(1186,'Melle BREYNE Laura','76300','06','22/02/1988','celibataire','Une expérience d\'entretien chez un particulier','Toutes la semaines en vacances scolaires\r\nEmploi du temps adaptable en fonction des demandes en périodes scolaires','35'),(1187,'Mme CURRAT','57380','06/14/64/02/83','23/02/1962','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','22'),(1188,'Mme MORAND ISABELLE','22350','02.96.86.00.66','30/04/1972','marie','Aide ménagère à domicile depuis 2008','lundi, mercredi, jeudi matin\r\nmardi après midi','20'),(1189,'Melle Sadoux','45000','0688002008','12/10/1983','autre','','du mardi au samedi en journée','7h'),(1190,'Melle Moulin Marion','69001','06 21 88 29 55 ','19.05.1989','celibataire','Madame, Monsieur,\r\n\r\nJe suis actuellement à la recherche d\'un emploi dans le domaine de l\'aide au personnes,\r\nplus précisément pour des missions d\'entretien de la maison, de repassage et de courses.\r\nÉtant étudiante à l\'université, je suis disponible immédiatement le mardi, le vendredi et le\r\nsamedi et durant tout le mois de juillet. Je me permet donc de vous adresser une\r\ncandidature spontanée.\r\nJe pense disposer des compétences requises pour ce poste dans la mesure ou j\'ai\r\nexercée les fonctions d\'agent de service hospitalier pendant deux ans à la Polyclinique du\r\nGrand Sud (référence disponible). Cette expérience m\'a permise d\'acquérir des\r\ncompétences dans l\'entretien quotidien des locaux ainsi que dans le service des repas.\r\nJ\'ai de plus effectuer des travaux de repassage pour des particuliers. Je pense par ailleurs\r\nêtre une personne dynamique, serviable et consciencieuse.\r\nÉtant très intéressée pour votre société, j\'espère pouvoir bientôt vous démontrer ma\r\nmotivation et mon sérieux lors d\'un entretien.\r\n\r\nSalutations respectueuses,\r\n\r\nMoulin Marion','Mardi, vendredi, Samedi matin','18'),(1191,'Mme DIABATE KAMA','91800','0623073646','31/12/75','celibataire','Femme de chambre à disnay 6 mios femme de menage pendant 2 ans à Azur net et plusieurs autre expériences.','Lundi au vendredi de 7H à 17H 30mn','35'),(1192,'Melle Vella Elise','44400','0667873496','01/02/1991','autre','recherche emplois sans expérience mais très motivé','du lundi au vendredi','20'),(1193,'Mme Le Brun','44000','0660882345','11/02/1986','autre','J\'ai travaillé durant deux mois dans une famille en tant qu\'au-pair, le ménage faisait partie de mes attributions (repassage, vaisselle, nettoyage sol et sanitaires...).\r\nj\'ai également effectué ponctuellement le nettoyage des bureaux et sanitaires d\'une petite entreprise du bâtiment. ','tous les matins, et le mercredi, vendredi et samedi toute la journée. ','10'),(1194,'Melle Henry Elodie ','57620','03 55 03 01 95 ','08111985','celibataire','Je possede une experience d\'environ 8 mois en usine ainsi qu\'en milieu hospitalier. j\'ai déja travailler chez des particulier. je sais faire à manger. ','je suis disponible du lundi au samedi toute la journée ','2O'),(1195,'Mme Henry Elodie ','57620','03 55 03 01 95 ','08111985','celibataire','Je possede une experience d\'environ 8 mois en usine ainsi qu\'en milieu hospitalier. j\'ai déja travailler pour des particulier, je sais cuisiner t je possede un véhicule ','je suis disponible du lundi au samedi toute la journée ','15'),(1196,'Melle Rocha Anapaula','35700','0633778214','08/02/81','celibataire','je suis travail déjà 1ans.','mardi mercredi jeudi vendredi samedi dimanche.tout les matin.','12'),(1197,'Melle Rocha Anapaula','35700','0633778214','08/02/81','celibataire','je suis travail déjà 1ans.','mardi mercredi jeudi vendredi samedi dimanche.tout les matin.','12'),(1198,'Mme Simon','91150','0664129435','25/09/1981','marie','DEpuis Sept 2007 : professeur d\'E.P.S\r\nde sept 2006 à sept 2007 : congé parental\r\nde juin 2003 à sept 2006 : professeur de fitness\r\n','mardis et jeudis','10'),(1199,'Mme MEDJADI Marsha','44100','0659961215','31 Janvier 1987','marie','J\'ai travaillé et effectué des stages dans un domicile collectif , une crèche, des entreprises de nettoyage et dans les cantines scolaires.','Je souhaiterais travaillé à temps partiel.\r\nLundi , Mardi , mercredi matin , jeudi , vendredi.','25'),(1200,'Mme Rivalland Patricia','31400','0561532759','15061953','autre','expérience dans ce domaine,déja excercé a toulouse,aynt une famille nombreuse,et devant retrouver un emploi au plus vite,manque de ressources.Je suis plus intérrèssé par la cuisine,repassage,faire des courses pour les clients','lundi,mardi,jeudi,vendredi matin ou aprés-midi soit 3,4 heures ','30'),(1201,'Mme Nusbaum Brigitte','34 070','0467340495','24/12/1957','celibataire','10ans d\'hôtelleries sur Lourdes depui 1988 diverse société de nettoyage ONET la régional sud service','tous les jours du lundi au vendredi a partir de 13heure jusqu\'à 20heure','10'),(1202,'Melle Mathis Stephanie','57320','0685119035','03-03-1978','celibataire','j\' ai travaille 3 ans en maison de retraite j\' ai un niveau bep sanitaire et sociale','tous les jours','35'),(1203,'Mme Faubourg Nathalie','57220','0665032019','27021981','marie','j\'ai 2 ans d\'expérience en tant qu\'agent d\'entretien,et je recherche un travail dans le ménage .','mardi matin, jeudi matin et vendredi matin','8'),(1204,'Mme Revault Maryse','47270','0625868606','26 08 1952','marie','j\'ai travaille comme aide a domicile et j\'ai 13 ans d\'experience j\'ai egalement obtenu en 2007 mon diplome d\'aide a domicile et celui d\'assistante de vie qui me permet de travailler chez differents employeurs et de travailler sur toulouse ne me poserait baucun probleme.j\'espere que vous prendrez ma candidature en consideration je vous en remercie d\'avance. ','lundi mardi mercredi jeudi vendredi toute la journeé','40'),(1205,'Mme Revault Maryse','47270','0625868606','26 08 1952','marie','j\'ai travaille comme aide a domicile et j\'ai 13 ans d\'experience j\'ai egalement obtenu en 2007 mon diplome d\'aide a domicile et celui d\'assistante de vie qui me permet de travailler chez differents employeurs et de travailler sur toulouse ne me poserait baucun probleme.j\'espere que vous prendrez ma candidature en consideration je vous en remercie d\'avance. ','lundi mardi mercredi jeudi vendredi toute la journeé','40'),(1206,'Mme Revault Maryse','47270','0625868606','26 08 1952','marie','j\'ai travaille comme aide a domicile et j\'ai 13 ans d\'experience j\'ai egalement obtenu en 2007 mon diplome d\'aide a domicile et celui d\'assistante de vie qui me permet de travailler chez differents employeurs et de travailler sur toulouse ne me poserait baucun probleme.j\'espere que vous prendrez ma candidature en consideration je vous en remercie d\'avance. ','lundi mardi mercredi jeudi vendredi toute la journeé','40'),(1207,'Melle Bénard','33290','0630278816','15/03/1982','celibataire','aucune sauf le ménage et repassage chez moi.','lundi, mardi, mercredi, jeudi et vendredi de 6h a 16h30','35'),(1208,'Mme Post Myriam','57050','0686629666','180262','autre','employe de maison ICE\r\naide menagere AMAPA\r\nemployer de nettoyage CAMEO\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(1209,'Melle Toudic Angélique','29800','0616063787','02/06/1983','autre','Pendant un certain temps, je faisais le ménage le week-end, chez mon grand-père.','lundi après-midi;\r\nmardi matin et après-midi\r\njeudi après-midi','15'),(1210,'Mme HEEDER Nicole','57990','0387025948','22/08/1962','marie','Depuis 1996 - Agent d\'entretien\r\n\r\n1980 - 1990 Employée de bureau et standardiste.','Lundi (toute la journée)\r\nmardi (matin)\r\nmercredi (toute la journée)\r\njeudi (matin)\r\nvendredi (toute la journée)','20'),(1211,'Melle Leloire Sybul','44230','0679455669','03/11/1988','celibataire','LELOIRE SYBIL\r\n86 bis rue du Largeau\r\n44230 Saint Sébastien sur Loire\r\n06 79 45 56 69\r\n\r\n\r\nDate de naissance : 03 Novembre 1988\r\n\r\nLieu de naissance : Montdidier (Somme)\r\n\r\nNationalité : Française\r\n\r\nSituation de famille : Célibataire\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n 2008 Intervenante à domicile : DOMIIFACILE Nantes (44)\r\n\r\n2008 Formation + animation SFR : Auchan Saint Sébastien (44)\r\n\r\n2008 Agent d’entretien : SAMSIC Orvault (44)\r\n\r\n2008 Intervenante à domicile : SHIVA Nantes (44)\r\n- formation repassage\r\n- formation ménage\r\n- test en appartement\r\n\r\n2008 Animatrice John Frida : Carrefour Beaulieu Nantes (44)\r\n\r\n2007 Animatrice Maille : Leclerc Orvault grand val (44)\r\n\r\n 2005/2007 Apprentie Vendeuse en boulangerie : VERTOU (44)\r\n - mise en rayon\r\n - tenue de caisse\r\n - accueil de la clientèle\r\n - prise de commande\r\n - gestion de stock\r\n\r\nFORMATION\r\n\r\n2002 BEPC\r\n\r\nDIVERS\r\n\r\n Libre immédiatement\r\n Utilise les transports en communs\r\n','du lundi au vendredi','35'),(1212,'Melle Foret Anais','35000','0673560386','03111987','celibataire','\r\n\r\n2003 _ Stage en centre aéré auprès de jeunes.\r\n\r\n2005 _ Aide ménagère auprès de personnes âgées ( vacances scolaires ).\r\n\r\n2006 _ Aide ménagère auprès de personnes âgées (vacances scolaires ).\r\n _ Agent de service pour IMPEC’ENTRETIEN au magasin Super sport de Pacé ( été 2006).\r\n _ Emploi intérimaire le Samedi à La Poste ( PFC Le Rheu ) de Septembre à Décembre.\r\n\r\n2007 _ Emploi intérimaire le Samedi à La Poste ( PFC Le Rheu ) toute l’année scolaire.\r\n _ Equipière polyvalente au Mac Donald’s de St Grégoire du 23/05/07 au 19/08/07.\r\n\r\n2008 _ Vendeuse en poissonnerie au Cora de Pacé du 18/12/07 au 03/01/08.\r\n _ Repasseuse polyvalente au pressing Bel et Blanc au Colombia de Février à Juillet.\r\n','Je suis disponible le lundi toute la journée,le mercredi matin, le jeudi aprés midi, le vendredi aprés midi et le dimanche toute la journée.','20'),(1213,'Mme Petit Marie Claude','31 ','0687988754','1958fa','celibataire','famme de ménage pendan 20an CHERCHE VER portét sur garonne ou tournefeuil',' le lundi','3h'),(1214,'Melle Aude LAURENTIE','92160','0607392027','10/08/82','celibataire','J\'ai travaillé durant un mois pour une personne âgée. Mes tâches étaient : ménage, courses, sortie du chien, lien social, écoute.','Pour le moment, tous les jours de la semaine, du lundi au vendredi. Cependant je souhaiterais avoir la possibilité de basculer en temps partiel vers les mois de septembre/octobre si formation en parallèle.','35'),(1215,'Melle Bocquet Aurelie','59000','0619370545','07/04/1987','celibataire','experiences en preparation de commandes et emballage','du lundi au vendredi de 7H a 17H','35'),(1216,'Mme EVENAS','44000','06.20.25.45.10','03/06/1975','celibataire','Salariée, je suis extrêmement motivée pour trouver un emploi complémentaire afin d\'obtenir un salaire convenable.\r\nAvec 4 ans d\'expérience en tant qu\'aide ménagère + repassage, je m\'occupe aussi bien du jardin : tonte de la pelouse, de la haie, désherbage, je retourne la terre et coupe les rosiers. D\'esprit pratique et logique, j\'effectue également le bricolage courant. Je souhaite vous rencontrer afin de vous faire part de ma motivation lors d\'un prochain entretien. \r\nSincères salutations\r\nNathalie EVENAS\r\n','du lundi au jeudi de 18h à 22h','10'),(1217,'Melle Nicolas Pauline','35000','0673276923','18/05/1989','celibataire','Je travaille régulièrement en tant que caissière (vacances), j\'ai également travaillé en tant qu\'aide à domicile pour les personnes agés (courses, ménages...).\r\nJe fais assez souvent des ménages dans une entreprise familiale du finistère.','lundi, mardi, jeudi : à partir de 16H30','8'),(1218,'Mme DE BERNARDINIS Marilyne','57490','0387903727','01/05/1973','autre','employée de commerce pendant 10 ans','tous les matins du lundi au vendredi ainsi que les après_midi jusqu\'à 16h','35'),(1219,'Melle Millet Margaux','31200','0630734750','14/03/1989','celibataire','cela fait quatre ans que je travaille en tant qu\'animatrice dans des colonies. depuis presque un an je suis hôtesse de caisse au magasin Castorama.','lundi, mardi, mercredi, jeudi','12'),(1220,'Mme Anne-Clémence Monot','29200','06-77-07-51-87','23/10/1990','celibataire','2009 : Stage d’observation en cabinet infirmier libéral \r\n2008 : Stage d’observation à la Clinique Pasteur dans le service ambulatoire et d’ophtalmologie\r\n2008 : Agence ADA ( réception, netoyage des voitures)\r\n2007 : travail saisonnier aux échalotes\r\n2006 : travail saisonnier aux échalotes\r\n2004 : Stage de 3ème aux Beaux Arts de Brest\r\n','Du lundi au vendredi, disponible à toutes heures','35'),(1221,'Melle BERTRAND','31270','0686976704','25 01 86','celibataire','agent de service hospitalier, fonction d\'aide soignante, opératrice chez continental,vigne, cueillette du muguet','tout les matins sauf les weekend ','24'),(1222,'Mme SMAIL Tassadit','92220','0616725153','19/10/1977','marie','J\'ai déjà travaillé pendant 2 ans en tant qu\'agent d\'entretien dans une crèche. D\'autre part, j\'ai élevé seule mes trois enfants, et je suis donc en mesure d’effectuer les différentes tâches ménagères et d’entretien de la maison : le ménage et le repassage ainsi que la vaisselle, la lessive et le rangement.','Lundi toute la journée (sauf entre 12h et 14h30)\r\nmardi toute la journée (sauf entre 12h et 14h30)\r\nmercredi toute la journée\r\njeudi toute la journée (sauf entre 12h et 14h30)\r\nvendredi toute la journée (sauf entre 12h et 14h30)','30'),(1223,'Melle Fidelle Chloé','31300','0634443627','09/12/1990','celibataire','Je suis actuellement étudiante et ne dispose pas d\'expérience dans ce domaine. Je souhaite trouver un emploi saisonnier pour contribuer à ma poursuite d\'études.','Je suis disponible pour les mois d\'août et de septembre; à tous moments de la semaine.','35'),(1224,'Mme Bouhsida Rachida','44100','0253512669','17/04/1979','marie','emploi d\'agent de propreté au centre gauducheau au chr nord, agent de propreté à la caf et dans un taxiphone.','toute la semaine de 9h30 a 12h00 et de 14h a 16h, de 18h à 21h','25'),(1225,'Melle Bresson Pauline','17940','0689658208','13/11/91','celibataire','bonjour,\r\nj\'emmenage fin aout a st herblain scolarisé en prepa aide soignante n\'ayant qu\'une journee et demi de cours par semaine je souhaite trouver un travail comme celui la!\r\nvoici mon email po-91@hotmail.fr','lundi mardi mercredi toute la journée','21'),(1226,'Melle MONTEILLET','34090','0670904969','28/04/1986','celibataire','Année 2008- 2009 : \r\n- Femme de ménage chez des particuliers, Montpellier et alentours (34)\r\n\r\n- Aide à une personne handicapée, toilette, repas, courses … Montpellier (34)\r\n\r\nJuillet – Août 2008 : \r\nSecrétaire « Isoréal Ingénierie », Pérols (34)\r\n\r\nAvril - Mai 2008 : \r\nAgent de service (ménage), Maison de retraite « ACCPA Les Couralies », Montpellier (34)\r\n\r\n2007 :\r\n- Hôtesse d’accueil, « Piscine municipale », Millau (12)\r\n\r\n- Femme de ménage chez des particuliers, Montpellier et alentours (34)\r\n\r\n2001-2005 : \r\n- Femme de ménage chez des particuliers (Montpellier)\r\n\r\n- Intendance d’appartement en l’absence des propriétaires\r\n\r\n','Lundi matin\r\nMardi matin\r\nMercredi après-midi\r\nJeudi matin\r\nVendredi matin\r\nWeek-end entier','20'),(1227,'Melle Brochard Christelle','28200','0662729408','07/01/1986','autre','femme de ménage pour un particulier\r\nen novembre 2007\r\npeu d\'experience mais forte motivation','du lundi au vendredi de 8h a 18h','35'),(1228,'Melle Marina Grassin','44000','0682443656','26/04/1978','celibataire','\r\n2008 : Animatrice enfants- CROISIEUROPE- Portugal ( croisière sur le Douro )- 2 mois\r\n\r\n2007: Responsable séjour adapté en gestion libre- EPAL – Bretagne- 2 semaines\r\n\r\n2007: Responsable séjour adapté en gestion libre – CAP EVASION- Espagne- 3 semaines \r\n\r\n2007: Animatrice village vacances clubs enfants – VALVVF – Jura – 2 semaines\r\n\r\n2007: Animatrice classe de neige et mini-clubs - VTF - Auvergne - 1 semaine\r\n\r\n2007: Animatrice + AS classe de neige - ADN - Savoie - 2 semaines\r\n\r\n2006: Responsable séjour adapté – LSCA – Hautes-alpes – 1 semaine\r\n\r\n2006 : Responsable séjour adapté - LSCA - Hautes-alpes – 3 semaines\r\n\r\n2006 : Animatrice - SILC LINGUISTIQUE – Pays de Galle – ( 12 – 16 ans ) \r\n\r\n2006 : Animatrice séjour adapté – UFCV – Alpes – 1 semaine\r\n\r\n2006 : Animatrice classe théâtre – LES TREILLES – Parc de Brière – 1 semaine\r\n\r\n2006 : Animatrice classe de neige – ŒUVRES DU LOIRET – Crest Voland \r\n\r\n2005 : Responsable séjour adapté – LCA – La Baule – 1 semaine\r\n\r\n2005 : Animatrice Assistante sanitaire – SILC – Châtel – ( 9- 14 ans ) – 1 semaine\r\n\r\n2005 : Animatrice assistante sanitaire- SILC – Egypte – ( 15- 17 ans )- 2 semaines\r\n\r\n2005 : Animatrice Séjour Itinérant en vélo- SILC – Danemark – ( 12- 15 ans) \r\n\r\n2005 : Animatrice Classe Découverte- LES TREILLES – Auvergne – ( CM2 )\r\n\r\n2005 : Animatrice Centre Aéré – ALAC – Carquefou – 1 semaine\r\n\r\n2005 : Animatrice Classe Mer - ST ANNE/BRIVET- Prefailles– ( Maternels )- 1semaine\r\n\r\n2005 : Animatrice Séjour Adaptés – ANAE – Hyères – 2semaines\r\n\r\n2004 : Animatrice Séjour Adaptés – LSCA- Sospel – 2 semaines\r\n\r\n2003 : Animatrice – FOCEL – St Michel Chef-Chef – ( adolescents )- 3 semaines\r\n\r\n2002 : Animatrice – FOCEL – Megève – ( Pré-ados ) – 3 semaines\r\n\r\n2000 : Animatrice Bénévoles- PETITS FRERES DES PAUVRES – Damgam \r\n\r\n1999 : Animatrice – LES CATMARINS- Noirmoutiers- ( Pré-ados, Ados) – 2 semaines\r\n\r\n1998 : Animatrice Stagiaire IME ( Institut Médicaux Educatifs ) – St Savinien\r\n\r\n\r\n\r\nDivers : BAFA ( base et pratique )- AFPS – Permis B ( depuis 99 )- BPJEPS en cours- BAFD ( 1er stage théorique )\r\nLangues : Anglais : Scolaire ( 2 séjours )\r\n Espagnol : parlé, écrit ( 5 séjours dont un linguistique )\r\n Arabe ( en cours d’apprentissage )\r\nCentre D’intérêt : Théâtre, Voile, Voyage, Arts Plastiques, Randonnées, Musique,….\r\n \r\n \r\n\r\n\r\n\r\n\r\n','du lundi au vendredi de 7h à 21h','35'),(1229,'Mr Chaventré Cedric','44000','0670717694','15/06/1981','celibataire','Du 07/07/08 au 01/09/08 : Animateur enfants au Portugal ( croisière )\r\n CROISIEUROPE\r\n\r\nDu 22/12/07 au 02/01/08: Animateur/ assistant sanitaire séjour adapté en gestion libre en Bretagne\r\n EPAL\r\n\r\nDu 29/07/07 au 18/08/07: Responsable adjoint séjour adapté en gestion libre en Espagne\r\n CAP EVASION\r\n\r\nDu 04/05/07 au 20/05/07: Animateur village vacances clubs enfants dans le Jura à prémanon\r\n VALVVF\r\n\r\nDu 03/03/07 au 10/03/07: Animateur classe de neige+mini-clubs en Auvergne (63)\r\n VTF\r\n\r\nDu 04/02/07 u 19/02/07 : Animateur classe de neige en Savoie (74) \r\n ADN\r\n\r\nDu 26/12/06 au 02/01/07 : Responsable adjoint séjour adapté Hautes- Alpes (05) \r\n LSCA \r\n\r\nDu 29/07/06 au 19/08/06 : Responsable adjoint séjour adapté Hautes- Alpes (05) \r\n LSCA\r\n\r\nDu 9/07/06 au 28/07/06 : Animateur Séjour Semi-itinérant Hautes- Alpes (05)\r\n CAP AU SUD\r\n\r\nDu 15/03/06 au 24/05/06 : Animateur Activités artistiques temps péri-scolaire 6-10 ans (50)\r\n MUSIQUE EXPERIENCE\r\n\r\nDu 18/02/06 au 26/02/06: Animateur ado à st jean d\'aulps (74)\r\n FOL76\r\n \r\nDu 23/12/05 au 01/01/06: Animateur loisirs adaptés adultes à la Baule (44)\r\n LCA\r\n \r\nDu 7/08/05 au 22/08/05 : Animateur CVL pré-ado à Querciolo en CORSE\r\n FOL76\r\n\r\nDu 11/07/05 au 31/07/05 : Animateur CVL pré-ado à St Germain/ay (50)\r\n PEP50\r\n\r\nDu 23/05/05 au 03/06/05 : Animateur Cirque à Cherbourg (50)\r\n SOL\'AIR\r\n\r\nDu 11/04/05 au 29/04/05 : Animateur pré-ados,ados au Tréport (76)\r\n CENTRE SOCIAL « NEMO »\r\n\r\nDu 07/03/05 au 18/03/05 : Animateur classe de mer à St Martin de Bréhal (50). \r\n PEP50\r\n\r\nDu 05/02/05 au 13/02/05 : Animateur CVL neige ado à Châtillon sur cluses (74)\r\n CENTRE SOCIAL « NEMO »\r\n\r\nDu 16/08/04 au 27/08/04 : Animateur Enfants Adaptés à St Vincent Crasmesnil (76)\r\n UFCV\r\n\r\nDu 03/07/04 au 16/07/04 : Animateur Camp d’ado à Biscarosse (33)\r\n ASSOCIATION ST THOMAS D\'AQUIN\r\n\r\nETUDES ET DIPLOMES\r\n2006/2007: Formation BPJEPS « animation culturelle » en cours \r\n2005: Pré-qualification aux métiers de l’animation et de \r\n l’éducation avec l’organisme Musique expérience à Ducey (50)\r\n\r\n2005: AFPS (attestation formation au premier secours). \r\n\r\n2004 : BAFA ( base + pratique )\r\n\r\n2002 : 1ère Année Deug Anglais à l’Université de Mt St Aignan (76).\r\n\r\n2001 : Bac STT option Commerce et Communication au lycée de St \r\n Valéry en Caux (76). \r\n\r\nDIVERS\r\n\r\nLoisirs : musique, nature, lecture, voyage, \r\n \r\n \r\n','du lundi au vendredi de 7h à 21h','35'),(1230,'Mme Mian Yvette','35000','0618188557','06/03/1970','celibataire','je suis ambulancière diplomée et je travaille très tot pour lever et coucher une personne je reste à votre disposition pour toutes renseignements','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1231,'Melle Clémence Amiot','34070','0698981247','30-01-1987','celibataire','Je fais des ménages depuis deux ans chez les particuliers par mes propres moyen.Je suis une jeune femme de confiance et appliquée.','Toute la semaine ainsi que le week-end.','30'),(1232,'Mme Almeras','35000','0636544387','27091968','autre','j\'ai travaillé 22 ans a l\'hopital.','lundi après-midi, mardi matin, mardi après-midi, jeudi matin, jeudi après-midi, vendredi matin','12'),(1233,'Melle BAUDELOT','91100','0620492170','15/07/1984','celibataire','Mars 2009 NATUREO Corbeil-Essonnes\r\nVendeuse Qualifiée (Responsable rayon literie/bazar/textile)\r\n• Mise en place des produits.\r\n• Formation LITERIE.\r\n• Formation BIO.\r\nOctobre 2006 – Juin 2008 EXPO C.C Evry2\r\nResponsable Adjointe de magasin\r\n• Animation de l’équipe.\r\n• Gestion et développement du CA.\r\n• Préparation des paies.\r\n• Planning.\r\n• Gestion des stocks.\r\n• Commandes fournisseurs.\r\n• Mise en place des produits avec les principes de merchandising.\r\n• Mise en place des Operations commerciale.\r\n• Comptabilité.\r\n• Encaissement.\r\n• Remise en banque.\r\nSeptembre 2004 – Octobre 2008 LA HALLE Corbeil-Essonnes\r\nConseillère de clientèle \r\n• Responsable du rayon Femme.\r\n• Mise en place des produits avec les principes de merchandising.\r\n• Mise en place des opérations commerciales PLV/ILV.\r\n• Encaissement.\r\n• Livraison.\r\nRemplacement directeur de magasin (6 mois).\r\n• Ouverture/Fermeture.\r\n• Animation de l’équipe.\r\n• Gestion et développement du CA.\r\n• Planning.\r\n2003 (1an) CHAUSSLAND Corbeil-Essonnes\r\nConseillère de clientèle\r\n• Mise en place des produits avec les principes de merchandising. \r\n• Mise en place des opérations commerciales PLV/ILV.\r\n• Encaissement.\r\n• Livraison.\r\nSeptembre MC DONALDS Corbeil-Essonnes\r\nPolyvalente\r\n• Encaissement. \r\n• Préparation des commandes.\r\n• Cuisine.\r\n• Livraison.\r\nMai – Juin 2000 (Stage) AUX DOIGTS DE FEES Corbeil-Essonnes\r\nPolyvalente\r\n• Retouche de vêtements. \r\n','LUNDI : MATIN - APM - SOIR\r\nMARDI : MATIN - APM - SOIR\r\nMERCREDI:MATIN - APM \r\nJEUDI:MATIN - APM - SOIR\r\nVENDREDI:MATIN - AP - SOIR\r\nSAMEDI:MATIN ','35'),(1234,'Melle CENINI','31860','0562209218','02/01/1978','autre','J AI TRAVAILLE EN TANT QU EMPLOYEE DE MAISON CHEZ PLUSIEURS PARTICULIERS ET AUSSI DANS DES ENTREPRISES;AYANT ELEVER MES ENFANTS JE SOUHAITE ME REINSERER DANS LA VIE ACTIVE;JE SUIS TRES DYNAMIQUE ET MOTIVEE ET J AI UNE GRANDE DISPONIBILITE.\r\nMERCI DE L ATTENTION QUE VOUS PORTEREZ A MA CANDIDATURE ET ESPERE FAIRE PROCHAINEMENT PARTIE DE VOTRE EQUIPE.','DU LUNDI AU VENDREDI SAUF MERCREDI APRES MIDI','35'),(1235,'Melle Jesus Marques Myriam','92160','0625142506','140979','celibataire','employée familiale auprés d\'enfant pendant 5ans et chez antraide veuillez me communiqué vos coordonnée pour plus renseignemen\r\n','lundi,mardi matin,mercredi,jeudi,vendredi','24'),(1236,'Melle Jung Aurelie','55400','0627564668','15/06/1985','autre','J\'ai de l\'expérience dans les domaines suivants : enfance, agent d\'entretien. Grâce à des stages ou en tant que salariée.\r\n\r\nJ\'ai été durant quelques mois agent d\'animation auprès d\'enfants : encadrement d\'activités manuelles et intellectuelles,aide aux devoirs.\r\n\r\nJ\'ai été stagiaire au sein de garderie,écoles maternelles et PMI. J\'avais pour but : l\'animation,l\'hygiène de l\'enfant, préparation de ses repas,lecture,jeux.\r\n\r\nJ\'ai aussi été agent d\'entretien, où mon travail consistait à : faire la poussière,nettoyer les sols,les sanitaires,aspirer,entretien des vitres.\r\n\r\n','Du lundi au vendredi.','35'),(1237,'Melle Jung Aurelie','55400','0627564668','15/06/1985','autre','J\'ai de l\'expérience dans les secteurs suivants : enfance et entretien.\r\n\r\nJ\'ai été agent d\'animation auprès d\'enfants : - animation et encadrement d\'activités manuelles et intellectuelles, hygiène de l\'enfant, préparation de ses repas, jeux,lecture.\r\nJ\'ai effectuée également divers stages en écoles maternelles,garderie et PMI.\r\n\r\nJ\'ai aussi été agent d\'entretien pour une entreprise de nettoyage,où mon travail été de : faire la poussière,nettoyer les sanitaires,les sols,aspirer et faire les vitres. Mes lieux de travail étaient : bureaux d\'entreprise,écoles,locaux.','Du lundi au vendredi','35'),(1238,'Melle Mandin','13','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1239,'Melle Mandin','13016','0634176601','08 07 87','celibataire','effectuer des stages en maisons de retraite, formation Assistante de vies aux familles. Gardes d\'enfants','lundi, mardi,jeudi et vendredi','35'),(1240,'Mme OUSERHIR HALIMA','34070','06.32.01.91.15','16/01/1963','marie','J\'ai travaillé à domicile en tant qu\'aide ménagére (repassage, ménage,cuisine)ainsi qu\'agent d\'entretien en Maison pour tous','Je suis disponible toute la semaine en aprés-midi de préférence','20'),(1241,'Melle Blanchet Justine','34080','0635351685','22/05/1900','celibataire','bep sanitaire et sociale, divers stages et emplois, en aide a domicile, maison de retraite, ecole maternelle, creche, hopitaux. donc je fais des menages, garde d enfants, aide au repas, toilettes, accompagnement aux personnes agees...','du lundi au vendredi de 8h a 19h','35'),(1242,'Mr Traversi Eddy','34090','0635176232','24/04/1990','celibataire','cap cuisine, donc de l experience dans la cuisine, et beaucoup d experience, en menage (quotidien) et bricolage, peinture.','du lundi au vendredi, de 8h a 19h','35'),(1243,'Mme Vinuesa Martine','32600','0562079016','26 051965','autre','agent d entretient','lundi matin . mardi matin. jeudi matin. vendredi matin. mercredi et samedi.','20'),(1244,'Melle NEGRE Cristelle','57790','0663569702','07/06/1972','celibataire','Ayant travaillé dans la restauration ainsi qu\'employé de maison en résidence consulaire, la discrétion, les normes d\'hygiène et de sécurité sont importantes pour moi.','du lundi au vendredi et jusqu\'à 20km aux alentours de Lorquin (57)','35'),(1245,'Melle POLOTTI Marina','57950','06 87 91 82 15','26/01/1989','celibataire','Nettoyage des bureaux de le SNCF 1 moi (ONET)\r\nNettoyage des voitures à voyageurs 1 mois (H.RENNIER)','Lundi matin, Mardi après-midi, le week end','10'),(1246,'Melle LAUGA Charline','83220','0684458406','27/09/1990','celibataire','Expérience dans le ménage à mon domicile. Goût pour les métiers du relationnel et du contact. Actuellement étudiante j\'aimerais m\'orienter dans cette branche.','Libre toutes les après-midi de la semaine.','25'),(1247,'Melle GUINDEUIL Amandine','44240','06 88 13 71 93',' 28/06/1991','autre','Baby sitting depuis deux ans','tous les jours de la semaine de 8h à 22h.','35'),(1248,'Mme Hanrion Marie Jose','57050','0387536823','04111960','marie','actuellement aide menagere je suis disponible pour le 15 mai 2009','lundi mardi mercredi jeudi vendredi matin','15'),(1249,'Mme Remmach Hafssa','57050','0643509553','02011986','celibataire','','tous les jours','20'),(1250,'Melle Depond','44000','0613472093','01/02/1983','celibataire','deux ans assistante de vie en centre hospitalier;\r\ntrois ans de garde d\'enfant.\r\nDiplomée du bep carrières sanitaires et sociales.','lundi, mardi mercredi, jeudi, vendredi: matin et après midi','25'),(1251,'Mme Megnena Mebiame Chrystelle','34070','0625575367','03/03/1986','celibataire','du 05 mai 2004 au 04 février 2005 : ménage chez particulier(GABON) \r\n-du 23 mars 2005 au 25 janvier 2006 : commis de cuisine au restaurant la COURONNE(GABON)\r\n-du 10 février 2006 au 15 octobre 2007 : femme de chambre au NID(GABON)\r\n-du 07 janvier 2008 au 25 janvier 2008 : stagiaire à EUROCONSULTFINANCE (MONTPELLIER)\r\n-du 02 juin 2008 au 25 juillet 2008 : stagiaire au SECOURS POPULAIRE (MONTPELLIER)\r\n-du 30 juillet 2008 au 30 octobre 2008 : valet de chambre pour la saison à B and B (MONTPELLIER)\r\n-missions ponctuelles : distributrice de tracts pour ADONIS\r\n-mardi 10, 17 mars et jeudis 12, 19 mars : enquête pour la TAM (transport agglo de Montpellier)\r\n-du 09 mars au 2 avril 2009 : enquêtrice pour la Chambre de Commerce et Industrie de Montpellier\r\n','lundi(7h à 9h)ou (17h à 20h), mardi(à partir de 13h, mercredi matin,jeudi après midi, vendredi après midi, samedi','20'),(1252,'Melle ZOUGAR','59167','0603455074','15/06/1984','celibataire','2008: Agent d´entretien – Sernett (Douai),\r\n Agent d´entretien – Etoile propreté (Willems),\r\n Agent d´entretien – Agénor (Fresnes Les Montauban),\r\n2006: Agent de service Stagiaire – Clinique St Amé Hygiène (Lambres Les Douai),\r\n Agent de service Stagiaire – Fondation St Marie (Douai),\r\n2004: Agent de service Stagiaire – Résidence Valérie (Montigny en Ostrevent),\r\n2003: Agent de collectivité Stagiaire – Palais de Justice (Douai),\r\n Agent de collectivité Stagiaire – Collège Gayant Frais Marais (Douai),\r\n2002: Aide de cuisine Stagiaire – Le Buffet de la Gare (Douai),\r\n Employée polyvalente Stagiaire – La Récré (Douai),\r\n2001: Agent de collectivité Stagiaire – La Poste (Douai),\r\n Aide maternelle Stagiaire – Ecole Primaire Henri Dunant (Lallaing). \r\n\r\n','Toute la semaine, de 7h a 18h.','35'),(1253,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','libre mercredi apres midi t jeudi matin','Exemple : Lundi matin, Mardi après-midi, etc...','4 '),(1254,'Mme RAMBAUD SOPHIE','34130','0627203107','13/03/1986','celibataire','ANIMATRICE ENFANTS ET ADOLESCENTS/ SECRETARIAT/ INTERIMAIRE','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(1255,'Mme LUCAS Amandine','59300','0675326178','15 mai 1989','autre','conditionneuse et hotesse de caisse en emploi etudiant','mardi matin\r\nMercredi aprés midi\r\nJeudi aprés midi','10'),(1256,'Mme ABKAROVA ROSA','31240','0633802165','010170','marie','3 ANS EXPERIENCES MENAGE.\r\n',' ILINDI MARDI MERCEUDI JEDI VENDRODI SAMEDI DIMANCHE APRE MIDI 15H','22'),(1257,'Mme ABKAROVA ROSA','31240','0633802165','010170','marie','3 ANS EXPERIENCES MENAGE. REPASAGE.\r\n',' ILINDI MARDI MERCEUDI JEDI VENDRODI SAMEDI DIMANCHE APRE MIDI 15H','22'),(1258,'Melle Leloire Sybil','44230','0679455669','03/11/1988','celibataire','Shiva: juin et juillet\r\nSamsic: Aout\r\nDomifacile: Décembre et janvier ( janvier étant sous contrat mais sans heures)','Toutes la semaine','35'),(1259,'Mme Morice','35000','0681140164','11/08/1964','celibataire','DEPUIS 2 ANS JE TRAVAILLE DANS UNE ENTREPRISE DE NETOYAGE POUR UN HOPITAL','TOUT LES APES MIDI DU LUNDI AU VENDREDI','12'),(1260,'Mme BERNHARD Danielle','57200','0687945558','20/07/1964','autre','2004 - 2008 AGENT D\'ENTRETIEN\r\n\r\n1991 - 1993 ','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1261,'Mme BERNHARD Danielle','57200','0687945558','20/07/1964','autre','2004 - 2008 AGENT D\'ENTRETIEN\r\n\r\n1991 - 1993 AGENT DE COLLECTIVITE','TEMPS COMPLET (lundi au vendredi)\r\n','35'),(1262,'Mme Grare Annabelle','59135','0672158558','16/12/1980','marie','femme de menage chez un particulier a wallers raison de 4 h 00 par semaine mr dussart roland ( personne decedé\r\nemployée du\'un relais presse hopital ambroise paré en 1999 pendant 3 mois\r\n1998 juin juillet aout femme de menage dans un camping a carry le rouet (13 )\r\nmotivée et serieuse permis b je suis disponible de suite\r\n','lundi matin et apres midi de 8h30 a 11h30 13h30 a 16h30\r\nidem du mardi jeudi vendredi samedi','25'),(1263,'Mme Rouchère','95120','06.19.07.56.12','15/02/1979','marie','Je suis femme de ménage chez des particuliers depuis 1 ans sur Paris.Je souhaite m\'installer sur Perpignan et recherche donc un emploi dans ce secteur.J\'effectue diverses tâches comme le rangement,le ménage,le repassage,les vitres ...','du lundi au vendredi de 9 heures à 16 heures. ','20'),(1264,'Melle MARTELLOTTA CHLOE','57450','0687414244','01/08/1987','celibataire','-Septembre 2007 a aujourd\'hui assistante de gestion a sarreguemines\r\n','Tous les soirs de la semaine a partir de 18h15 sauf dernier jours du mois','9'),(1265,'Mme Labis Renier Julie','44300','02 51 13 63 32','20/03/1979','marie','Ancienne secrétaire de direction je suis maman a plein temps depuis un an je souhaite reprendre une activité professionelle, je tiens moi meme mon intérieur.','Du mardi au Vendredi de 8h a 17h','25'),(1266,'Melle Perraud Gwendoline ','44400','0682152725','22-06-1992','celibataire','je n\'ai pas d\'experiences professionnelles je fait le menages cher moi,j\'aime la propreter je suis dynamique,sportive et motivee ','je recherche un travail pour les vacances d\'étè de juin a aout!\r\net apres a partir de spetembre apres les cours et le samedi .','20'),(1267,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','je suis libre le mercredi apres midi jeudi matin','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(1268,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','je suis libre le mercredi apres midi jeudi matin','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(1269,'Melle Arc Elodie','59790','0646715601','20/09/1985','celibataire','déjà travailler pendant un an et demi en tant qu\'aide à domicile pour le CCAS de villeneuved \'ascq, et depuis septembre est aide ménagère a domicile.','Lundi matin, Mardi matin, mercredi après midi','15'),(1270,'Melle Gaston Elodie','31200','06 08 28 40 45','01 10 1981','celibataire','','vendredi aprés-midi','4'),(1271,'Mme Lattar','34070','0613405250','06/08/1984','marie','2001 a 2009 ménage , repassage chez mes parents et pour des particulier','tous les jours','35'),(1272,'Mme Izannic Catherine','66240','0663553355','20/04/1964','celibataire','Aide-comptable de formation et d\'experience (15 ans) ; egalement agent d\'entretien en societe de nettoyage et aide menagere aupres des particuliers (3 ans).','Du lundi au samedi ;\r\nde 6 h à 18 h','20'),(1273,'Melle Dubuc Elodie','31770','0669390251','03/12/1987','celibataire','2004-2007 employé de grande distribution polyvalente\r\n2007-2008 vendeuse en boulangerie\r\n2008 à ce jour employé de restauration de collectivité','Je travaille du lundi au jeudi de 10h45 à 21h30 donc je suis libre tout le reste du temps mais j\'ai une preference pour le vendredi toute la journé.','10'),(1274,'Mme Solis Lourdes','95410','0139842261','11/02/59','autre','10 ans experience','lundi jusqua vendredi tout le matin','18'),(1275,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','je suis libre le mercredi apres midi et jeudi matin','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1276,'Mme Kapanadze Méri','44230','0647874094','03031978','marie','j\'ai une experience de 16mois .je travaille comme femme de menage j\'ai fait de repasage egalment','lundi,mardi, jeudi, vendredi matin et apres midi aussi','20'),(1277,'Mme Kapanadze Méri','44230','0647874094','03031978','marie','j\'ai une experience de 16mois .je travaille comme femme de menage j\'ai fait de repasage egalment','lundi,mardi, jeudi, vendredi matin et apres midi aussi','20'),(1278,'Melle Tieko','35700','0623774559','17051991','celibataire','debutante','tous les jour a partir de 19h et le week end et le mercredi aprés midi','10'),(1279,'Mme Lucille Aikebda','44300','0678302274','24/10/1989','celibataire','Aucune , au niveau professionnel , je suis par contre un véritable fée du logis chez moi','Mes disponnibilitées sont les deux mois d\'été','35'),(1280,'Mme Lucille Aikebda','44300','0678302274','24/10/1989','celibataire','Aucune , au niveau professionnel , je suis par contre un véritable fée du logis chez moi','Mes disponibilités sont les deux mois d\'été','35'),(1281,'Melle Mouligné Alexandra','59320','0658104183','07/03/1982','marie','Actuellement en poste à temps partiel du lundi au mercredi en tant que secrétaire, j\'ai déja travaillé pour un organisme de services à la personne, cuisine, ménage, accompagnement jusqu\'au marché, compagnie.\r\nJe souhaite reprendre cette activité le jeudi et vendredi car j\'aime rendre service.','Jeudi et vendredi toute la journée','16'),(1282,'Melle Mouligné Alexandra','59320','0658104183','07/03/1982','marie','Actuellement en poste à temps partiel du lundi au mercredi en tant que secrétaire, j\'ai déja travaillé pour un organisme de services à la personne, cuisine, ménage, accompagnement jusqu\'au marché, compagnie.\r\nJe souhaite reprendre cette activité le jeudi et vendredi car j\'aime rendre service.','Jeudi et vendredi toute la journée','16'),(1283,'Melle Al-gamra','31100','0603477854','1980','celibataire','5 ans d\'expérience dans l\'hotellerie et chez les particuliers, minitieuse et très organisée je m\'investis pleinementdans ce que j\'entreprends','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(1284,'Melle MAGNAHOU N\'GADIT Cynthia','35200','0629320160','06/09/88','celibataire','_Vente de preoduits alimentaires et vaestimentaires.\r\n_Aide d\'enfants aux devoirs.\r\n','MARDI après midi,vendredi après midi,samedi.','10'),(1285,'Melle Pape Lucie','91090','0681783910','05/03/1991','celibataire','_ Babysitting ','lundi matin, mercredi après-midi, vendredi après-midi,samedi après-midi,dimanche ','12'),(1286,'Melle Belloir Justine','35490','0299276744','13/02/90','celibataire','maison de retraite ecole maternelle \r\naide de cuisine agent de service','lundi mardi mercredi jeudi vendredi','25'),(1287,'Mme DESERT','35320','0683840813','11/02/1984','marie','1an garde enfant ménage et repassage','lundi,mardi,mercredi,jeudi,vendredi toute la journée ','35'),(1288,'Mr Piedallu Guillaume','45400','0662122152','30 décembre 1988','celibataire','manoeuvre au sein de la société bernardi sas du 1/12/2008 jusqu\'au 22 mai 2009. \r\nPose de portes, fenêtres, volet roulant et stores au domicile de particuliers.','Lundi, mardi, mercredi, samedi, dimanche à partir du 23 mai 2009.','35'),(1289,'Mme LINGURAR MARIANA','31400','0614546930','10/12/1974','marie','2 ANNE ITALY ET+A ROUMANIE PARTICULER','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1290,'Mme Rebell','31830','0646881520','16021986','celibataire','menage dans hotel centre de radiologie garde d enfant','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1291,'Mme Mazouz Aicha','59600','0633451477','06/04/1980','marie','je suis marie avec 4 enfants,je n\'ai pas vraiment d\'expérience professionnelle,mais je peut faire le menage le repassage ect....\r\nje peut aussi garder les enfants.\r\nmerci','toutes la semaine et weekend','2'),(1292,'Melle Pradel Virginie','31860','0666210362','09/11/1984','celibataire','un mois dans une société de nettoyage','tous les matins du lundi au vendredi en fonction du lieu de 8 ou 9h à 12h ou 13h','20'),(1293,'Melle Delsaut','59144','','7/03/57','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1294,'Melle Delsaut','59144','','7/03/57','marie','Travailler 10 ans chez particulieren qualité de femme de menage','Lundi aprés midi , Mardi matin et aprés midi , jeudi matin et aprés midi et vendredi matin','12'),(1295,'Mme JOULIN','45800','0238219454','01/07/1986','marie','Ménage,repassage,préparations des repas,courses,ect....','Je suis disponible du Lundi au Dimanche le matin a partir de 7h00 au soir 22h00','35'),(1296,'Mme Dupont Julie','44230','0680110140','22/01/1991','celibataire','Expérience professionnelles :\r\nDans la garde d\'enfant ( gardes les soirs de semaines, sortie d\'école, soirée) de février 2006 à aujourd\'hui et garde d\'enfant lors de mariages de 8 à 25 enfants à charge accompagnée d\'une baby siiter supplémentaire.','jeudi après midi,samedi matin.','3'),(1297,'Melle Picot Sandrine','44240','0685720850','06011987','celibataire','\r\n18/08 au 31/08/2008 : porteur de presse pour Ouest France (Livraison des journaux ouest France et Presse Océan tous les matins de 3h à 8h)\r\n\r\n30/06/2008 : inventaire dans un super U. Comptage des produits sur la surface de vente\r\n\r\n20/06 au 04/09/2008 : aide à la personne (Ménage, courses au supermarché avec et sans la personne, discussion, s’occuper du chien, préparation de repas).\r\n\r\n15/07 au 31/07/2005 : Employée administrative chez TEXA Assurances, La Chapelle sur Erdre\r\n\r\n15/07 au 31/07/2004 : Employée administrative chez TEXA Assurances, La Chapelle sur Erdre. (Rédaction de rapport d’expertise, classification des archives, téléphone.)\r\nStage d’un mois en mai 2008 au sein d’une école primaire et maternelle. Observation et prise en charge de petits groupes afin de réaliser des activités artistiques (coloriages, créations manuelles, danses) mais aussi aide individuelle lors de la réalisation d’exercices donnés en classe. Surveillance des élèves pendant la récréation. Accompagnement d’une classe de CP à une pièce de théâtre.\r\nPréparation des élèves pour la sieste et surveillance durant celle-ci.\r\n\r\nStage d’une semaine en août 2003 au sein d’un cabinet d’expertise assurances afin de découvrir le monde du travail. (Observation, travail avec les logiciels Excel, Word, Classement des archives…)\r\n\r\n','je suis disponible du mois de mai à fin août tous les jours.\r\nA partir de septembtre mes horaires dépendront de mon emploi du temps à la faculté. ','35'),(1298,'Melle Gwizdz Vanessa','30250','0632538322','17/05/1989','celibataire','Madame, Monsieur,\r\n\r\nJe ne dispose pas d\'expérience spécifique, uniquement quelques heures de ménages chez des particuliers de temps en temps.\r\n\r\nCependant la propreté est importante à mes yeux.\r\nJe me charge de la lessive, du ménage, de la vaisselle, du repassage, des vitres... Je peux aussi faire les courses ou aller acheter les médicaments.\r\nJe souhaite en faisant ça apporter aux gens un confort au sein de leur domicile.\r\nJe sais prendre des initiatives quand il le faut et me faire discrète quand cela est nécessaire.\r\n\r\n\r\nAimant les contacts humains, j’ai l’habitude de travailler avec les enfants et les personnes âgées faisant ainsi en sorte d\'établir de bonnes relations avec les familles où je travaille.\r\n\r\nJe serais heureuse que vous acceptiez de m’entretenir avec vous et je vous prie d’agréer, Madame, Monsieur, l\'expression de mes respectueuses salutations.\r\n\r\nMlle Gwizdz Vanessa\r\n','Mercredi, Jeudi, Vendredi + Weekend : matin et après-midi','35'),(1299,'Melle Gwizdz Vanessa','30250','0632538322','17/05/1989','celibataire',' Madame, Monsieur,\r\n\r\nJe ne dispose pas d\'expérience spécifique, uniquement quelques heures de ménages chez des particuliers de temps en temps.\r\n\r\nCependant la propreté est importante à mes yeux.\r\nJe me charge de la lessive, du ménage, de la vaisselle, du repassage, des vitres... Je peux aussi faire les courses ou aller acheter les médicaments.\r\nJe souhaite en faisant ça apporter aux gens un confort au sein de leur domicile.\r\nJe sais prendre des initiatives quand il le faut et me faire discrète quand cela est nécessaire.\r\n\r\n\r\nAimant les contacts humains, j’ai l’habitude de travailler avec les enfants et les personnes âgées faisant ainsi en sorte d\'établir de bonnes relations avec les familles où je travaille.\r\n\r\nJe serais heureuse que vous acceptiez de m’entretenir avec vous et je vous prie d’agréer, Madame, Monsieur, l\'expression de mes respectueuses salutations.\r\n\r\nMlle Gwizdz Vanessa\r\n','Mercredi, Jeudi, Vendredi + Weekend : matin et après-midi','35'),(1300,'Mme MOULIGNE Alicia','59320','0662581062','14/10/1988','celibataire','- du 31 juillet 2007 au 25 août 2007 : (job été) adjoint administratif à la mairie d\'haubourdin\r\n\r\n- du 1er avril 2008 au 31 juillet 2008 : équipière polyvalent, quick \r\n\r\n- du 1er septembre 2008 au 28 novembre 2008: agent de service, Gom\'Propreté \r\n\r\n- du 20 octobre 2008 au 28 février 2009 : Agent d\'entretien, ets E.N.V','Disponible à tout moments du Lundi au Vendredi','20'),(1301,'Mme MABSOUT Jamila','57400','0387237274','31-07-1964','marie','10 ans d\'éxpèrience dans le domaine du menage','lundi-mardi-mercredi-jeudi-vendredi-samedi toute la journée','16'),(1302,'Mme CROISY','35000','06 18 34 19 46','25/07/1964','celibataire','Je recherche un complément de salaire à mon activité professionnelle, je suis secrétaire en intérim, et je travaille en fonction des missions qu\'on me propose (plus difficile depuis le 01.01.09) \r\nJe suis très disponible, et suis prête à accepter entre 4h et 5h de travail en plus par semaine. ','Le soir à partir de 17H30/18H ou disponible le week-end','4 '),(1303,'Mme SAIDI FAHIMA','59192','03 27 46 62 07','28/05/1982','marie','Enquêtrice mystère pour plusieurs sociétés spécialisées (qualimétrie, DMS,....)','du lundi au samedi','35'),(1304,'Melle VEGA','35000','0631192639','23/06/1981','celibataire','Mes expériences sont principalement du ménage en entreprise ( France Télécom) et en hôtels ( Climat de France, Kyriad, Le Bretagne).','du lundi au vendredi : de 8h à 19h.','30'),(1305,'Mme Hervé Sandrine','56000','0626049861','11061973','autre','4 ans dans l\'entreprise onet à vannes dans le tertiaire','mardi matin et le jeudi matin ','5'),(1306,'Mme VILLAOSLADA','92260','0147560519','39 ANS','celibataire','7 ans comme aide à domicile (Paris 15ème), agent d\'entretien en entreprises et sur l\'Aéroport d\'ORLY(Onet).','tous les jours de la semaine','20'),(1307,'Mme Pinto Maria-stella','57540','0648056029','09/12/1970','marie','j\'ai déjà travaillé dans une entreprise comme femme de ménage, et à domicile chez les personnes toujours comme femme de ménage.','lundi, mardi, jeudi,vendredi, matin et après-midi,et marcredi après-midi','15'),(1308,'Melle Coralie','34000','0622821389','02/07/1984','autre','Expériences variées :\r\n- Femme de chambre : 2 saisons d\'expérience.\r\n- Baby-sitting : enfants de 3 mois à 10 ans.\r\n- Cours particuliers.\r\n- Rééducations, thérapies orthophoniques.\r\n- Accueil - Secrétariat : cabinet médical.\r\n- Hôtesse d\'accueil Théâtre Scène Nationale de NARBONNE : 4 ans d\'expérience.\r\n- Décathlon : hôtesse de caisse.\r\n- Ouvrière chaine d’embouteillage.\r\n- Serveuse restauration.\r\n- Bénévolat : tri de médicaments pour le VIET-NAM.\r\n','Juillet et aout 2009',''),(1309,'Melle Faille Sandrine','59300','0626290949','24051974','celibataire','J\'ai travailler 2 ans comme technicienne de surface pour PROPRIEX et PENAUILLE qui ont apprécié mon dynamisme et mon sérieux.J\'ai une réunion en mai prochain pour passer mon DEAVS au créfo a Valenciennes.','lundi,mardi,jeudi,vendredi,samedi.','20'),(1310,'Melle Dauchy Ophélie','59560','0617292227','07/07/1987','celibataire','femme de ménage dans un lycée à lille,garde d\'enfants de 2 à 14ans.','lundi,mardi,mercredi matin,jeudi,vendredi','35'),(1311,'Melle Aydin Alper','31200','0603631111','20/01/1988','celibataire','J\'ai travaillé essentiellement dans la vente, mais aimant beaucoup le service a la personne, et la disponibilité que je peux apporter aux autres je souhaite me réorienter dans le ménage a domicile. Motivée et sérieuse j\'aimerai rejoindre votre équipe, afin de travailler ensemble ','LUNDI,MARDI,MECREDI: Journée\r\nJEUDI: Apres-midi\r\nVENDREDI: Matin','35'),(1312,'Melle Hauteville Emilie','78160','0635177949','25/03/1986','celibataire','2007 - 2008 garde d\'enfant\r\n2008-2009 aide a domicile','samedi et dimanche',''),(1313,'Melle HOMAND Céline','57700','0601965010','12-01-1978','autre','N’ayant pas d’expérience professionnelle mais personnelle dans le domaine d’aide a domicile cependant étant dynamique, sérieuse, motivée, attentionnée, autonome et aimant le contact avec les personnes ainsi que celle des enfants je me permets de vous soumettre ma candidature.','Etant en congé parental et ayant prolongé celui-ci de 6 mois, je serais disponible a partir du 10 juillet 2009.Les matins du lundi au vendredi','20'),(1314,'Mme PATROUILLEAU WENDY','30250','04 66 77 72 50','04/02/1974','marie','espérience de 1 mois comme femme de ménage','lundi,mardi,jeudi,samedi,matin et aprés midi. \r\nmercredi et vendredi aprés midi.','24'),(1315,'Mme PATROUILLEAU WENDY','30250','04 66 77 72 50','04/02/1974','marie','espérience de 1 mois comme femme de ménage','lundi,mardi,jeudi,samedi,matin et aprés midi. \r\nmercredi et vendredi aprés midi.','24'),(1316,'Melle LE VAN CAU ','57450','0623629474','06/02/1986','celibataire','Divers expériences dans le commerce et le domaine bancaire.\r\nActuellement en CDD de 15h/sem , je cherche un autre emploi pour combler le mois.\r\nDonc je serais disponible pour de l\'aide a domicile ( ménage, aide au devoir...)','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(1317,'Mme Maret','56120','0297222816','27.07.1970','marie','Auxiliaire à domicile: 8 mois\r\nStage hopital: 9 mois','Libre à compter du mois d\'octobre 2009. Libre tous les matins du Lundi au vendredi','20'),(1318,'Melle Ernestine Ngae','93200','0625204933 ','07/11/1977','autre','2ans','toute la semaine matin','20'),(1319,'Mme Wafflard Nadia','83143','0686660917','02mai1979','marie','femme de menage, garde enfants etc...','7j/7j','35'),(1320,'Melle Masse','11000','0616847095','09:05:1990','celibataire','aide menagere dans les gites et a domicile pour personne agées ','lundi matin et apres midi\r\nmardi matin et aprés midi\r\nmercredi matin et aprés midi\r\njeudi matin et aprés midi','20'),(1321,'Melle Bouteiller Charlène','83200','0625860461','29/04/94','celibataire','Travaux d\'interets généraux quotidiens au Lycée militaire d\'Aix en Provence','Tout les jours au mois de Juillet',''),(1322,'Mme JAHOUACHE','91390','06 42 64 26 55','31/08/1975','marie','Aide à domicile, ménage, repassage,garde enfant, agent technique 2ème classe, école, entretien.','Samedi, Dimanche, lundi, mardi après midi, jeudi ','12'),(1323,'Mr Harscouet Aymeric','44700','0648143760','06 02 1986','celibataire','- Juin-Août 2008; Club de Plage « Le Neptune » - Carnac (56)\r\nAnimateur / Responsable Sécurité des infrastructures\r\n\r\n- Juillet-Août 2007; Club de Plage « Le Neptune » - Carnac (56)\r\nAnimateur / Responsable Sécurité des infrastructures\r\n\r\n- Juillet-Août 2006; Camping « Moulin de Kermaux » - Carnac (56)\r\nAgent d’accueil et d’entretien\r\n\r\n- Sept.05-Mai 2006; Restaurant Quick Route de Vannes - Saint-Herblain - Equipier Grill\r\n\r\n- Juillet-Août 2005; Restaurant Quick Atlantis - Saint-Herblain -\r\nEquipier Grill \r\n\r\n- Juillet-Août 2004; Camping « Le Rosnual » - Carnac (56) Agent d’entretien \r\n','Lundi toute la journée\r\nMardi Après-midi\r\nMercredi toute la journée\r\nJeudi toute la journée\r\nVendredi Matin\r\n+ Week-end','35'),(1324,'Mme Murez','59243','0621634388','11/03/1987','celibataire','je suis actuellement a la recherche d un emploi. Avec une premiere experience en controleuse qualité a toyota. J ai le bac pro commerce, je suis dynamique, motivée et je dispose du permis et de mon vehicule. Merci ','lundi,mardi,mercredi,jeudi,vendredi,samedi,dimanche a toute heure ','40'),(1325,'Mme Akpaca Estelle','57950','0659304723','12/08/1984','marie','garde d\'enfants menage repassage preapration de repas toilette','mardi de 14h à 17h m\r\nmercredi 14h -17h\r\nvendredi 14h-17h','9'),(1326,'Melle Mondain','44000','0631749356','19 Mars 1985','celibataire','Serveuse, Accompagnatrice équestre, entraineur de volley pour les jeunes.','Tous les jours sauf le samedi et dimanche.','35'),(1327,'Mme Le Bihan','29880','0699674125','07071983','autre','LE BIHAN HÉLÈNE _PLOUGERNEAU\r\n06/99/67/41/25\r\n 25 ANS \r\nEXPERIENCE PROFESSIONNEL : \r\n\r\nDU 12 FÉVRIER 2005 AU 12 JANVIER 2007 : AIDE À DOMICILE/ ACTIVITÉS LIEES À L ÉVEIL DES PERSONNES / AIDES AUX PERSONNES DÉPENDANTES / MÉNAGES .\r\n\r\nDU 15 DÉCEMBRE 2004 AU 10 JANVIER 2005 : MÉNAGES AUPRÈS DE PERSONNES AGEES ET DÉPENDANTES .\r\n\r\nDU 19 MAI 2003 AU 24 AVRIL 2004 : GARDES DE TROIS ENFANTS ( PERSONNES EN DIFFICULTÉS) AINSI QUE TRAVAUX COURANTS DU DOMICILE .\r\n\r\nDU 1ER AOÛT 1999 AU 9 JUILLET 2001 : AIDE À DOMCILE / ACTIVITÉS LIEES À L ÉVEIL / MÉNAGES . \r\n\r\nDU 11 JUILLET 2001 AU 11 AOÛT 2001 : GARDES DENFANTS AU DOMICILE DES PARENTS .\r\n\r\nCOURANT 2008 : DIVERSES MISSIONS EN INTÉRIM : EN AGRO ALIMENTAIRE _ MENAGES DANS L HÔTELLERIE ÉGALEMENT .\r\nFORMATIONS :\r\n\r\n1999 / 2001 : CAP PETITE ENFANCE ( NIVEAU) \r\n1999 : STAGE DE 1 MOIS EN ÉCOLE MATERNELLE \r\n2000 : STAGE DE 1 MOIS EN CRÈCHE \r\n2001 : OBENTION DU BREVET DE SECOURISME \r\n2006 : FORMATION AUX PERSONNES AGEES À L ITES DE GOUESNOU \r\n\r\nDIVERS/ LOISIRS : \r\n\r\nOBENTENTION DU PERMIS B \r\nLA LECTURE , LE CHANT , LE SPORT , LE JARDINAGE .\r\n\r\n\r\n\r\n','tous les jours de la semaine y compris les week ends et garde de nuit si nécessaire.',''),(1328,'Melle DAURE Angelina','91000','0628674159','31/03/1987','celibataire','Ancienne salariée des agences APRES LA CLASSE ET BABYCHOU(= ménage et garde d\'enfants) ','Vendredi de 6h00 à 19h00.','10'),(1329,'Mme EMZIVAT Dominique','29 200','02 56 59 13 02','14/02/1964','marie','Expérience acquise dans la vente, ( lingerie, chaussures, ) Très bon contact avec le client.',' Le matin, toute la semaine.','12'),(1330,'Melle Cotard Justine','35230','0299522225','05/04/1989','celibataire','J\'ai travailler à casino cafétéria durant 6 mois en 2007/2008, je fait beaucoup de baby-sitting quotidiennement depuis 2002 et faire du ménage chez les particulier ne ma fait pas peur j\'ai l\'habitude de le faire chez moi.','Tous les jours excepté le samedi après-midi et le dimanche.\r\nMes horaires sont souples cela peut aller de 8h-9h jusqu\'à 19h-20h','35'),(1331,'Melle Monnier Marilyne','35470','0299575837','06/02/1979','marie','PSA Rennes la Janais secteur peinture.\r\nRemplacement ASEM à l\'école ST Amand à Noyal Chatillon sur Seiche(35):ménage de la classe garderie étude le soir, surveillane de la sieste','Lundi 9h à 12h30 et de 14h à 17h30\r\nMardi 9h à 12h30 et de 14h à 17h30\r\nMercredi 9h à 12h30 et de 14h à 17h30\r\nJeudi 9h à 12h30 et de 14h à 17h30\r\nVendredi 9h à 12h30 et de 14h à 17h30','35'),(1332,'Melle Le Gall Elodie','22300','0663843824','6 aout 1982','celibataire','hotesse de caisse \r\ndomicile action tregor : garde d \'enfants ,menage ,repassage,course\r\npolyclinique du tregor : entretien des chambres , distribution des repas','lundi 14h 18h\r\nmardi 14h 18h\r\nmercredi 14h 18h\r\njeudi 14h 18h\r\nvendredi 14h 18h ','20'),(1333,'Mme Leroy Sylviane','35520','','01111965','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(1334,'Mme Leroy Sylviane','35520','0299669271','01111965','autre','5ans','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(1335,'Mr Mendas Mohammed','27300','00213774292980','29/05/1982','celibataire','aide aux personnes âgés ','tous les jours de la semaine ','39'),(1336,'Melle RADU Cristina Elena','31100','0613287134','02/07/1977','celibataire','Ménage chez les particuliers et garde d\'enfants sur Bordeaux,femme de ménage en entreprise (bureaux). ','Lundi matin/après-midi, Mardi matin/après-midi, Mercredi matin/après-midi, jeudi, vendredi matin.','12'),(1337,'Melle Soler Graziella','\'\'&èà','0240518581','050678','autre','12 ans d\'aide a domicil chez particulier miticuleuse discrète rapide souriante','mercredi et samedi matin8','8'),(1338,'Mme GENARD','SYLVIE','0607163625','24/02/1974','marie','je suis une personne très soignée, respectueuse du travail bien fait, rigoureuse , sérieuse et volontaire. En ce qui concerne mon expérience, je suis actuellement en poste en tant que conseiller client et je n\'ai aucune preuve \"matérielle\" à vous fournir mais je fais régulièrement du repassage à domicile, j\'ai déjà travaillé à domicile pour effectuer le ménage de leur maison. ','JE SUIS EN POSTE ACTUELLEMENT MAIS JE CHERCHE UNE ACTIVITE PROFESSIONNELLE SUPPLEMENTAIRE POUR POUR POUVOIR ASSURER UN REVENU COMPLEMENTAIRE POUR M EN SORTIR.\r\nJE SUIS DISPONIBLE UNE JOURNEE PAR SEMAINE SACHANT QUE MES JOURS DE REPOS SONT SOIT LE MARDI,MERCREDI OU ENCORE JEUDI SELON LES SEMAINES.\r\nJe me doute que cela est peut-être un peu compliqué mais je reste à votre disposition en cas de besoin.\r\nJe peux travailler le soir aussi si les clients le souhaite ou le week-end.\r\n','8'),(1339,'Mme Mangione','57490','03.87.82.07.45','19/06/1982','marie','maman de 2 enfants en conges parental recherche emploi pour un plus operatrice chez viessman en cdi ','tout les jours ','20'),(1340,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','','je suis libre le jeudi matin','4'),(1341,'Melle Amiot','34070','0698981247','30-01-1987','autre','Mes expériences professionnelles se déclinent de la façon suivante:\r\n\r\n-3 ans en tant que commerciale\r\n-1 ans en tant que secrétaire\r\n\r\nDepuis je travaille chez quatre personnes en les aidant dans leur tâches ménagères.\r\nJe souhaite actuelement trouver un travail dans ce domaine.\r\nMes principales atoût sont ma rapiditée et le goût du travail bien fait.','Je suis disponible tout les jours même le week-end.','30'),(1342,'Mme NICOLAY Patricia','57350','0617762379','18051974','marie','serveuse en restauration \r\ncaissiere gondoliere\r\nnourrice agreer','lundi,mardi,jeudi,vendredi le matin jusqu\'a midi et les apres midi jusqu\'a 16 heure','15'),(1343,'Mme Pinck Nathalie','67260','0387988054','05:10:1975','marie','CES EMPLOI SOLIDARITE\r\n1998-2005 SUPER U (technicienne de surface)\r\n1998-2009 CORA (technicienne de surface)\r\n','lundi -mardi-jeudi\r\nsous réserve d un pleins temps également','20'),(1344,'Mme Riahi Chahira','34000','0609135890','19091981','marie','jais fait une information pondan 3 mois de minage et jais eu mon diplome','Exemple : Lundi matin, Mardi après-midi, etc...','2'),(1345,'Mme Riahi Chahira','34000','0609135890','19091981','marie','information pondan 3 mois','je vous le lundi soire et le vendredi matain','4'),(1346,'Mme KLOSTER Edith','57500','0387923686','2301201965','marie','aucune ,celle de la maison c est a dire mon menage.','lundi matin, mardi matin, mercredi après midi, jeudi matin, vendredi matin','20'),(1347,'Mme PERRON Marie-Anne','13006','06 61 18 59 91','01 08 1956','autre','- secrétaire dans une agence immobilière de 1977 à 1996.\r\n- Négociatrice en immobilier depuis 1996','du lundi au vendredi de 20h à 22h et de 6h à 9h.','20'),(1348,'Mme LEBLANC LAETITIA','35210','0299945284','06061975','marie','Je me suis occupée de la gestion d\'une maison gîte, prendre les réservations, accueillir les visiteurs, nettoyer les chambres, faire le déjeuner, que la maison soit toujours impécable. (nettoyer les vitres, les sols, les moquettes)','Pour avoir une idée, pour l\'instant, le lundi matin, par contre cela doit être autour de FOUGERES.','4'),(1349,'Mme Glaz Sylvie','22300','02 96 48 85 39','10 06 1955','marie','1974/1975 dactylo (94) 1976 à 1981 divers activités zone industrielle lannion. 2 ans ces école Jeanne d\'Arc lannion. 1981 à 1988, soudeuse à Kermaria-Sulard.Depuis 1999, aide à domicile au comité cantonal d\'entraide à Lannion.','Lundi matin 9h à 11h. après-midi 14h à 16h. Mardi, 9h à 10h30.Mercredi 9h à 11h.Vendredi 9h à 11h. 13h30 à 16h.','13'),(1350,'Melle Gueguin Gwladys','35700','0875428714','12101973','celibataire','Bonjour.\r\nJe viens à vous car je suis à la recherche d\'un emploi dans le secteur du nettoyage (expérience d\'un an et demi chez un particulier).\r\nJe souhaite emménager à Vannes et je prends donc les devant pour ne pas arriver sans \'rien\'.\r\nJe suis véhiculée.\r\nSi vous souhaitez de plus amples renseignements ,je me tiens à votre disposition.\r\nVous remerçiant par avance de la bienveillante attention que vous porterez à ma requête.\r\nRecevez mes sincères salutations.\r\n \r\nMlle GUEGUIN Gwladys \r\n06 75 42 87 14\r\n\r\n\r\nG.G.\r\n','lundi,mardi,jeudi,vendredi matin','10'),(1351,'Mme Cruard Brigitte','66600','0615561711','01031975','autre','Mes expériences:\r\n_de 1999 à 2000 chez un particulier dans le 06\r\n_de 2008 à maintenant dans une entreprise de nettoyage et chez un particulier dans le 66\r\n\r\n','le mardi matin de 8h30 à 12h30\r\nle jeudi matin de 10h à 12h\r\nle vendredi matin de 8h30 à 12h30','10'),(1352,'Mme Oukas Touria','34080','0671486199','06/07/1989','celibataire','ménage a domicile chez particulier','mercredi et vendredi aprés midi, samedi et dimanche matin','20'),(1353,'Melle CHANCHORLE Elodie','31770','0614082483','05/07/1983','autre','Vendeuse en prêt à porter\r\nHôtesse de caisse','Emplois du temps variable','10'),(1354,'Mme TAMBUTé Sandrine','31830','06.70.79.26.34','23/03/1980','celibataire','j\'ai travaillé en nettoyage industriel, en école, j\'ai été fille au pair et j\'ai effectué une formation en ménage chez les particuliers par le biais d\'une association.','tous les jours','35'),(1355,'Melle Denis Jennifer','57000','0387189094','30011983','autre','6 ans dans la vente et 3 ans comme aide menagere dans le benevola','du lundi au vendredi de 9 heures à 16h30','30'),(1356,'Mme Hmidouchi Nezha','44200','0605247421','11 01 1973','marie','débutente','Exemple : Lundi matin, Mardi après-midi, etc...','8'),(1357,'Mme Hmidouchi Nezha','44200','0605247421','11 01 1973','marie','débutente','Exemple : Lundi matin, Mardi après-midi, etc...','8'),(1358,'Melle Lussiaud Claire','91730','0164901697','04/05/1984','celibataire','formation bepa service à la personne\r\nformation employée familiale polyvalente\r\nformation secrétaire médicale culture et formation\r\ngardes d\'enfants\r\nrestauration\r\nautres...','Tous les jours de la semaine sauf le week end','40'),(1359,'Mme Calderon Virginie','34080','0665069758','04 /07/ 77','marie','','lundi mardi mercredi jeudi vendredi de 8h a 18h','10'),(1360,'Melle Landri','31650','','21/12/1985','celibataire','Je fais le ménage et du repassage à mon domicile mais je n\'ai pas encore effectué ces tâches au domicile de particulier','Lundi, Mardi, Mercredi (jusqu\'à 18h), Jeudi, Vendredi','20'),(1361,'Melle Landri','31650','0683023747','21/12/1985','celibataire','j\'effectue le ménage et le repassage pour mon domicile mais je n\'ai pas effectué ces tâches au domicile de particulier.\r\nmais je suis motivée, dynamique, consciencieuse et rigoureuse','pour le moment je suis disponible tout le mois de mai et de juin.\r\nLundi, Mardi, Mercredi (jusqu\'à 18h), Jeudi, Vendredi','20'),(1362,'Mme AZIZA BOUBRACH','08840','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1363,'Mme AZIZA BOUBRACH','08840','0034635947012','30/08/1969','marie','MENAGES DES ESCALIERS 1 ANS EN ESPAGNE.\r\nVENDEUSE EN MAGASIN D\'ALIMENTATION 1 ANS EN ESPAGNE.\r\nSECRETAIRE EN COMPTABILITE AU MAROC 7 ANS.\r\n','DU LUNDI A VENDREDI TOUS LES MATINS.','30'),(1364,'Mme Vinthiere Delphine','59970','0623458203','05/05/1975','autre','titulaire du diplome d agent d entretien et 6 ans de pratique et mere de famille ','tous les matins et apres midi meme le week end .( a 20h a 25h semaine) pas plus','25'),(1365,'Mr Broutin Thomas','34000','0625461466','23/08/1987','celibataire','Divers accompagnements durant l\'année pour des personnes de mon quartier, et en tant qu\' ainé de ma famille j\'ai toujours eu une certaine responsabilité du ménage, de la préparation culinaire, des courses etc','Tous les jours, matin ET après-midi.','35'),(1366,'Mme Canal','13090','0687611607','26051973','marie','cela fait 5 ans que je travaille comme aide menagere','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(1367,'Mr Traversat','31600','0668653828','150468','celibataire','','toute la semaine',''),(1368,'Mme Lebeau Peggy','35320','0675084525','20061982','autre','j\'ai acquis une experience dans le milieu de la restauration qui est tres exigent dans le domaine de l\'higiène, de plus j ai 4 enfants à la maison et je suis moi même tres exigente sur mon ménage.','en fonction des besoins','20'),(1369,'Mme METRARD Fernanda Acacia','35000','06.43.39.67.27','29/07/1984','marie','Expériences professionnelles :\r\n2009 : Stage de vendeuse Magasin Salsa bijoux – Rennes.\r\n2009 : Stage de vendeuse Foire d’exposition- Nevers.\r\n2009 : Stage d’aide de cuisine Restaurant l’Aromatique- Rennes.\r\n2008 : Vendeuse sur les marchés SARL Passion Rouge-Brielles.\r\n2005 à 2007: Toiletteuse chiens et chats Clinique Vétérinaire Vet vida-Brésil.\r\n2004 : Agent d’entretien Super marché SENDAS-Brésil.\r\n2003 0 2004 : Agent d’entretien Hôpital Rio mar-Brésil. \r\n','TOUTE LA SEMAINE.','35'),(1370,'Mme Levacher Christine','76570','0235922513','15021970','marie','1992.2009 femme de ménage chez plusieurs particuliers','lundi matin et après-midi','6'),(1371,'Mme Levacher Christine','76570','0235922513','15021970','marie','1992.2009 femme de ménage chez plusieurs particuliers','lundi toute la journée','6'),(1372,'Mme PEYNOT CATHERINE','34000','0467109253','08/01/57','celibataire','De juillet 2004 à ce jour : auxiliaire de vie de nuit à la résidence Sudalia à St Jean de Vedas\r\nDe février 2003 en juillet 2004 : CDD, auxiliaire de vie de nuit à la résidence les reflets d’Argents à Palavas\r\nDe juin 2003 en août 2003 : remplacement en qualité d’aide soignante de jour et de nuit a la résidence la Palmeraie a St Clément de rivière \r\nDe juillet 2002 à juin 2003 : surveillante de nuit au foyer Les Fontaines d’ô ; Traumatisés Crâniens Montpellier\r\nD’octobre 2001 en juin 2002 : Agent de service dans un IRM\r\nDe janvier 2000 en mars 2000 : Stage préqualification : CAFAD\r\nDe juin 1978 en septembre 1999 : Chemisière dans la Société Nouvelle AURO TARN \r\nDe mars 1974 en juillet 1977 : Employé de maison chez un médecin : TARN \r\n\r\n','tout les jours de la semaines','12'),(1373,'Mme RICARDO Rosa','34110','0678090405','01/11/1986','marie','2007 - 2009 Agent de service, Cristalina, Castelnau le Lez (34).\r\n2007 - 2008 Agent domicile, Cristalinaide, Castelnau le Lez (34).\r\n2004 - 2006 Agent de propreté chez des particuliers à Montpellier.','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1374,'Melle Merarbi Loubna','59100','0320739426','10/02/1990','celibataire','3 stages dont un en crèche; un en maison de retraite et un en pharmacie.\r\nObtention du BEP CSS.','Mardi et mercredi après-midi et soir.\r\nVendredi soir, samedi matin, après-midi et en soirée. Dimanche matin et après-midi.','35'),(1375,'Mme Mongodin Françoise','35000','0603177179','08/10/1959','marie','plusieurs de travail d\'aide à domicile chez les particuliers\r\nPlusieurs années de travail comme technicien de surface en entreprises ( banque bureau commerce ) ','libre tout les jours et à toutes heures ','25'),(1376,'Melle MAIGNAN Justine','59520','0663419212','03/09/1991','celibataire','Bonjour,\r\n\r\nJe suis actuellement étudiante et recherche un emploi pour les vacances d\'été (juillet aout) sur la métropole lilloise.\r\n\r\nJe suis intéressée pour effectuer des heures de ménage, cuisine, repassage auprès de personnes agées. M\'étant occupé de mon arrière grand-mère.','durant toutes les vacances de juillet aout peu importe le jour ','35'),(1377,'Melle MARTINEZ ALEXANDRA','33300','0688950429','07111989','celibataire','ATLANTIC SERVICE FEMME,MENAGE FEMME DE MENAGE CHé PARTICULIER MENAGE CHER FLEURISTE','LUNDI MARDI MERCREDI JEUDI VENDREDI SAMEDI DU MATIN AU SOIRE','35'),(1378,'Melle Atchom Sara ','93400','0626437561','09121974','celibataire','coiffeuse, manucure, femme de chambre, cueilette de pommes, aide cuisinière, femme de ménage','lundi, mardi, mercredi, jeudi, vendredi, samedi (matin et après midi)','35'),(1379,'Melle Atchom Sara ','93400','0626437561','09121974','celibataire','coiffeuse, manucure, femme de chambre, cueilette de pommes, aide cuisinière, femme de ménage','lundi, mardi, mercredi, jeudi, vendredi, samedi (matin et après midi)','35'),(1380,'Mme Boulanger Gladys','59255','0682552202','08/08/1978','marie','nettoyage de bureau a global insight paris 75010\r\nremplacement gardienne immeuble + entretien immeuble paris 12eme\r\n','lundi,mardi,jeudi,vendredi,samedi matin','35'),(1381,'Melle Kostica','30620','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1382,'Melle Kostica','30620','0678288883','22/08/1990','celibataire','Ménages chez une personne agée, 3 fois par semaine, durant 6mois.','Tous les jours, à tous moments.','35'),(1383,'Melle Kostica','30620','0678288883','22/08/1990','celibataire','Ménages 3 fois par semaine chez une personne agée durant 6mois','Tous les jours','35'),(1384,'Melle Spzyralski','31700','06 75 86 65 03','01/08/1988','celibataire','▪ Employée pendant quelques semaines en juin 2008 à l\'espace culturel d\'Odyssud au service abonnements-accueil\r\n\r\n▪ Employée pendant quelques semaines en juillet 2007 à la mairie de Blagnac au service des espaces verts: entretien, nettoyage\r\n\r\n▪ Serveuse pendant 5 mois dans un établissement de restauration rapide: caissière,accueil, nettoyage\r\n\r\n▪ Petits jobs exercés pendant l\'année: Baby-sitting, cours à domicile, distribution de prospectus,hotesse, nettoyage chez des particuliers','lundi: toute la journée\r\nmardi: le matin\r\nmercredi: toute la journée\r\njeudi: toute la journée\r\nvendredi : toute la journée\r\nsamedi: toute la journée','30'),(1385,'Mme Michel Isabelle','91300','0622621993','','marie','4 ans de menage chez les particuliers et dans les societes de nettoyage ','disponible lundi mardi mercredi jeudi vendredi de preference le matin de 9h a 13h ','20'),(1386,'Melle PANOSSIAN Maroussia','34070','0675579431','14/11/1955','celibataire','cuisiniere, aide menagere, femme de menage.........','les soirs a partir de 17H, et deux jours de repos /semaine, variables, car je travaille en cdi, mais du temps de disponible....','10'),(1387,'Mme Mohammedi','54350','0382896458','15-09-1980','marie','2ane est 7 mois comme femme de ménage a hôpital ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1388,'Melle Miryame','34080','0951877608','01/01/1991','celibataire','','je suis disponible ','8'),(1389,'Melle BOUTET Tiphaine','35135','0631789120','21/12.1987','celibataire','- Stage de 6 mois en entreprise agroalimentaire : TIPIAK - service qualité -\r\n- Stage de 6 mois en laboratoire de recherche en Australie\r\n- Cours de Maths à domicile - programme de 4éme et de 1ère\r\n- Stage de 2 semaines en exploitation agicole \r\n\r\n','du 19 juin au 7 septembre 2009','25'),(1390,'Melle Cavaillé Aurélie','31300','0685145864','30041987','celibataire','Débutante.\r\nJe suis quelqu\'un de dynamique et motivée, je recherche un poste d\'aide à domicile afin de mettre à profit mes services aux personnes dans le besoin.','Du lundi au vendredi','35'),(1391,'Melle Sandra Quenet','44115','0624572344','02/07/1988','celibataire','j\'ai fais des ménages chez un particulier pendant deux ans, puis pendant trois ans j\'ai fais du ménage dans les bureaux, sanitaires et vestiaires d\'une entreprise.','du lundi au vendredi et le samedi après 12H30 et le dimanche\r\nje suis disponible du 19juin au 21 juillet','35'),(1392,'Melle LETRILLARD','34070','0672825881','28/04/1990','celibataire','aide à une presonne agée durant plusieurs mois en 2008','toute la semaine de 9h a 18h','20'),(1393,'Mme Sonia Assis','91120 pala','0615736039','03-04-1986','marie','AGENT D ENTRETIEN , AIDE-CUISINIÈRE,GARDE D\'ENFANTS\r\n\r\nLangues: PORTUGAIS (Langue maternelle) Diplôme du Niveau Secondaire ANGLAIS ( Couramment Parlée por avoir vécue en Irlande FRANCAIS (En voie d\' acquisition ). ','mardi,mecredi,jeudi,vendredi,samedi','35'),(1394,'Melle MERAWZA Asma','57070','0616659544','28/05/1989','celibataire','Septembre 2008: Cours à domicile, Francai, histoire/géographie\r\nJuillet à Aout 2008: Vendeuse chez CHAMPION Messancy ( Belgique )\r\n2006: Garde d\'enfants à domicile ','Je suis disponible à partir de la fin du mois de mai .','30'),(1395,'Melle Fernandes CINDY','35370','0670498783','08/04/82','celibataire','ADMR ORGERES EN BEAUCE (28)','toute la semaine matin ou apremidi','30'),(1396,'Mme BOUJU Lucrecia','35600','0299916145','10/04/1982','marie','2006-2007 assistante de langue etrangere(espagnol)\r\n2009 agent d\'entretien(plonge et menage)','lundi à vendredi','35'),(1397,'Mme Blanchard Brigitte','59218','0621177961','22/06/1957','marie','Travaillant dans un hôpital comme femme de ménage et ayant toutes mes après midi de libre ,j\' aurai aimé prolonger cette activité pour le repassage,nettoyage ou toutes autres demandes \r\nc\' est un métier que j\' ai découvert et que j\' adore \r\nje serai très heureuse d\' intégrer votre équipe et de mettre a profit mon dynamisme et mon dévouement envers les personnes je sais \r\nm\' adapter et j\' ai le sens des responsabilités et de \r\nl\'organisation \r\nSérieuse et disponible je suis une personnes de confiance sur qui vous pouvez compter \r\nje souhaite vous rencontrer lors d\' un entretien ou je pourrai de vive voix vous faire part de ma motivation \r\n\r\nje vous prie agréer mes sincères salutations \r\n ','toutes les après midi de 13h a 20h et le wend-enk\r\nj\'accepte de me déplacer sur le circonférence de 10 km environ de le quesnoy','20'),(1398,'Melle Duhanot Virginie','35580','0619241456','29071983','autre','bonjour, je travail actuellement pour des particulier en cheque emploi service le vendredi matin et souhaite trouver un complement d heure? je possede actuellement 5 mois d experience etn tant que femme de menage a domicile mais j ai travailler pendant 4 ans en collectivité.','je suis isponible le lundi matin et apres midi le mardi matin et apres midi le jeudi matin et apres midi et le vendredi apres midi','20'),(1399,'Mme BALAN Manuela','35135','0687538480','16/05/1977','celibataire','Pendant mes 10 années d\'expérience en hôtellerie restauration, j\'ai été amenée à travailler comme femme de chambre, et je suis chargée de la remise en place de la salle du restaurant où je travaille actuellement (ainsi que dans tous les établissements où j\'ai travaillé)','du lundi au vendredi, de 8H15 à 11h et de 15h30 à 18h30','20'),(1400,'Mme Lostanlen','44470','02.40.52.70.40','30.05.1975','marie','Mme LOSTANLEN Chrystelle\r\n61 rue de la salle\r\n44470 Carquefou\r\n02.40.52.70.40\r\n06.82.21.91.24\r\nchrystelle@domicuisine.com\r\n\r\n\r\nObjet : candidature\r\n\r\nCarquefou, le 18 mars 2008\r\n Madame, monsieur\r\n\r\nActuellement à la recherche de prestations supplémentaires en tant qu’aide à domicile pour la période estivale (enfants, personnes âgées, ménage) dans mon secteur d’habitation, je vous envoie ma candidature voir la possibilité d’un élargissement horaire par la suite.\r\n\r\n Ce travail peut être le matin et le soir en juillet voir toute la journée en aout ce qui me permettrait de continuer à travailler chez les particuliers que j’ai actuellement.\r\n\r\n\r\n Vous trouverez ci- joint mon curriculum vitae pour plus de précisions\r\n\r\n Ce travail peut être à temps partiel, ou à temps plein sur les communes avoisinant carquefou.\r\n \r\n\r\n Je vous remercie de porter une attention particulière à ma candidature.\r\n\r\n Veuillez agréer, Madame, monsieur, l’expression de mes sentiments respectueux.\r\n\r\n Mme Lostanlen\r\n \r\nMadame Lostanlen Chrystelle\r\n61, rue de la salle\r\n44470 Carquefou\r\n02.40.52.70.40\r\n06.82.21.91.24\r\nchrystelle@domicuisine.com\r\nNée le 30 mai 1975 (34 ans)\r\nMariée, deux enfants\r\n\r\nFormation\r\n\r\n1996-2002 : Etude de psychologie à l’université de Nantes (niveau de maîtrise)\r\n1994-1996 : Première année de Médecine à la faculté de Nantes\r\n1993-1994 : Année de préparation aux concours Paramédicaux\r\n1993: Brevet national des premiers secours\r\n1992-1993: Baccalauréat série Médico-sociale au Lycée Talensac à Nantes\r\n\r\nExpériences professionnelles\r\n\r\nDepuis 1996 : Aide à domicile par l’association opti’soin situé à Carquefou ou directement avec des particuliers par chèque emploi service :\r\n*Avec les enfants et les personnes âgées ou handicapées :\r\n- Aide aux devoirs, soutien scolaire, proposition d’activités , bains, goûter\r\n- les aider dans les gestes quotidiens (toilette, préparation des repas, marche, manger, prise de médicaments, courses)\r\n- préparation des repas\r\n- ménage quotidien, entretien de leur maison\r\n- Aide aux infirmières (lors de soins ou toilette)\r\n- Faire quelques gestes simples de soin (pommade, massage, prévention)\r\n- Dame de compagnie : discussion, promenade parc, magasin, avec ma voiture, Handitan, ou leur voiture si besoin\r\n* avec les particuliers \r\n - ménage courant d’une maison (nettoyage, sols, poussière, vitre, repassage…) \r\n - tâches spécifiques (cuisine, nettoyage four, des éléments de cuisine, porte, garage, barrière, cirer les parquets…) \r\n* ménage en entreprise pour Cobratri à saint Luce sur Loire :\r\n - ménage des bureaux (poussière, aspirateur, serpillère)\r\n - ménage de la salle exposition salle de bains (vitres, baignoires…)\r\n\r\nAutres expériences professionnelles\r\n\r\nDepuis 2002 : Bénévole aux petits frère des pauvres: aides aux personnes en situation \r\n de précarité (insertion sociale).\r\nDepuis 1990 : Différents stages en milieu hospitalier et en mileu socio-\r\n psychologique (IME, CAT, hôpital de jour)\r\n2000 Mai: Cueillette du muguet à Saint Julien-de-Concelles (2 semaines)\r\n1999 juillet-août : Aide de toute main dans une crêperie La Baule Les Pins\r\n1998 juillet- août : Ouvrière dans une entreprise de plastique à Carquefou\r\n\r\nDivers\r\n- Permis B et véhicule \r\n- Loisirs : le théâtre, lecture, cuisine\r\n\r\n','en juillet le matin avant 9 h et le soir en aout toute la journée','35'),(1401,'Mme Crocquevieille','35150','0613270203','19 12 1977','marie','13 ANS EXPERIENCES DAN LE MéNAGE CHEZ LES PARTICULIERS ET J\'AI TRAVAIL DANS UNE BANQUE COMME AGENT DE NETTOYAGE','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(1402,'Melle Pollet Vanessa','35850','0299699912','24/09/1984','celibataire','je suis embauchée en CDI à plein temps au C/Cial les longs champs de rennes au conditionnement rayon boucherie, mise en rayon volaille LS du lundi au jeudi et vendeuse au rayon poissonnerie le vendredi et samedi je suis sérieuse et efficace dans mon travail ','je suis disponible les après midis\r\ndu lundi au jeudi ','9'),(1403,'Mme Ahmedi Samia','34070','0677448231','17/06/1975','marie','deus ans d\'éxperiencechez des particulier et 20 ans a la maison','disponible ,temps partiel ou complet\r\ntous les jours','25'),(1404,'Mme Subirada Christine','31810','0561084836','10/04/1956','marie','aucune expérience professionnelle, seulement expérience personnelle.\r\n','tous les matins du lundi au vendredi','20'),(1405,'Melle Garel Laura','91220','0684430786','05/03/89','celibataire',' cap coiffure en 2006 ','lundi matin ,mardi mercredi matin jeudi vendredi ','35'),(1406,'Mme Olanyan','44300','0666970872','25/04/1988','celibataire','1 AN au poste de femme de menage chez particulier; femme de chambre','lundi - vendredi, matin - a.m.','25'),(1407,'Mme Defauw Jennifer','31650','0637130128','30031984','marie','experiences en tant que agent de service hospitalier en maison de retraite et agent de collectivité dans les écoles','lundi;mardi!mercredi!jeudi!vendredi','25'),(1408,'Mme Tironi','34680','0637539768','21.09.59','marie',' ','tous les jours sauf le mercredi samedi dimanche','30'),(1409,'Mme Bktynmse','kjQIuzTZVV','ylvErFOtcOsgdOgAkNC','kDJCrLfxj','celibataire','32qW4M <a href=\"http://qiizgvtcnoda.com/\">qiizgvtcnoda</a>, [url=http://fkoqwgezmnfg.com/]fkoqwgezmnfg[/url], [link=http://gljtphqscpxk.com/]gljtphqscpxk[/link], http://srrvrjdjlaie.com/','32qW4M <a href=\"http://qiizgvtcnoda.com/\">qiizgvtcnoda</a>, [url=http://fkoqwgezmnfg.com/]fkoqwgezmnfg[/url], [link=http://gljtphqscpxk.com/]gljtphqscpxk[/link], http://srrvrjdjlaie.com/','wo'),(1410,'Melle FELIU Aurélie','31200','0632991148','21/02/1990','celibataire','Etant étudiante, j\'ai déjà effectué des ménages chez des particuliers ainsi que du repassage. \r\n','Tous les jours à partir du 6 juillet 2009 et ce jusqu\'à fin Août.','30'),(1411,'Melle DATTICHES Aurélia','59450','0327882762','21/03/1984','celibataire','1 ans auxilliaire de vie \r\npreparation des repas compagnie menage repassage\r\n\r\n8 mois agent d\'entretien\r\nnettoyage des locaux\r\n\r\nplusieur stage effectuer en maison de retraire ( cuisine, entretien des locaux )\r\n\r\n','du lundi au dimanche ','35'),(1412,'Melle Dufust Isabelle','14600','0632090408','03 12 1963','celibataire','je suis agent social depuis fin 2007 dans ma commune je travaille chez les personnes agées ,handicapées ménage,courses,écoute,aide aux démarches administratives etc...j\'ai travaillé aussi dans des boutiques de luxe,chez des particuliers, dans un casino ,en crèche et écoles ... ','je souhaite changer de région et je suis a la recherche d\'un temps complet du lundi au vendredi.si mon profil correspond pouvez vous me donner une reponse pour que je puisse prendre mes dispositions ?','35'),(1413,'Mme Didier','34440','06.22.88.19/72','06.09.1951','celibataire','AUXILAIRE DE VIE une solde expérence aupres des personne âgée...','Du lundi au vendredi et samedi dimanche...','30'),(1414,'Mme Remy','57160','0355801674','13121953','autre','25ans dans la vente et je viens de faire une formation d assistante maternel ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1415,'Melle CHAUCHAT Camille','34070','0626920351','25/11/1991','celibataire','Chauchat Camille\r\n5 rue des tourmalines \r\n34070 MONTPELLIER\r\n04.67.65.82.79\r\n06.26.92.03.51\r\nNée le 25/11/1991 \r\n\r\n\r\n\r\n\r\n\r\nFORMATION \r\n\r\n\r\n2007 - 2009 En attente de l’obtention du BEPA services aux personnes\r\n \r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n\r\n2006 - 2007 Stage d’une semaine a l’école maternelle « Saint François d’Assise »En tant qu’ATSEM, \r\n\r\n2007 - 2008 Stage de trois semaines à la crèche « Los Pequelets » à Saint Mathieu de Treviers,\r\n\r\n2007 - 2008 Stage de trois semaines à la maison de retraite « Ma Maison »à Montpellier,\r\n\r\n2007 - 2008 Stage d’ un mois à la maison de retraite « Ma Maison » à Montpellier, \r\n\r\n2008 - 2009 Stage de deux semaines à la maison de retraite « Ma Maison » à Montpellier, \r\n\r\n\r\nEXPERIENCES PERSONNELLES \r\n\r\n\r\n- Hôtesse d‘accueil ,\r\n\r\n- Baby-sitting, \r\n\r\n\r\n\r\nDIVERS\r\n\r\n- Notions culinaires,\r\n\r\n- Animations, \r\n\r\n- Anglais et espagnol niveau troisième, \r\n\r\n- AFPS obtenu en 2008,\r\n\r\n','vacances scolaire et week_end','20'),(1416,'Melle POLLET Cécilia','35137','063174128','19/03/1986','autre','je recherche un travail du matin pour m\'occuper jusqu\'à fin juin, car je pars en formation à partir du 29 juin 2009.','disponible du lundi au vendredi, tous les matins',''),(1417,'Mme Ait El Kadi','34080','0467451529','08/02/1955','marie','9 ans d\'expérience au sein d\'un hôtel 2 étoiles\r\n18 ans d\'expérience en tant qu\'agent de nettoyage au sein d\'un restaurant ( \"L\'assiette au boeuf\")','Du lundi au vendredi de 8h à 20h','35'),(1418,'Melle Crochu','44000','0608972550','22/07/1985','celibataire','Je recherche un temps plein me permettant de finir à 19H maximum. Car, souhaitant reprendre les études il m\'est indispensable de faire une remise à niveau par le biais de cours du soir. Extrêmement motivée et ayant déjà de l\'expérience avec des personnes exigeantes je vous propose ma candidature. Je tiens à vous signaler qu\'étant actuellement en CDI il me faudra 1 mois de préavis avant de pouvoir travailler pour vous.','Lundi, mardi, mercredi, jeudi, vendredi','39'),(1419,'Melle BOULANGER','59410','0681451321','26031977','celibataire','2005 à 2006 arep aider à somain : agent de propreté\r\n2005 ONET SERVICE à MARLY : agent de propreté\r\n1998 à 1999 FERME DU MAJOR à RAISMES : employée polyvalente\r\n\r\nETC VOIR CV\r\n','LUNDI MARDI JEUDI VENDREDI APRES HEURES D\'ECOLE DU MATIN DE 9H à 16 H30','20'),(1420,'Mme Robillard','91260','0681340187','26031958','autre','aide menagere aide a domicile auxiliaire de vie aupres des pers agees et handicapees','tous les jours apres 17 h ','6'),(1421,'Mme Pons Noelle','31880','','04051961','marie','2ans chez entraide et partage(pibrac)1998a2000\r\n8ans chez des particuliers (pibrac et alentours)','jeudi matin ou apres midi','4'),(1422,'Melle CHALLOUETTE ','regin','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1423,'Melle DAVID Emilie','31300','06.66.85.74.47','16/01/1988','celibataire','Mars 2009 Agent administratif : DDTEFP31 CDD de 3 semaines au secrétariat du services à la personnes\r\n Ÿ Mailing\r\n Ÿ Standard\r\n Ÿ Vérification des agréments simple et qualité délivré aux entreprises \r\n Ÿ Gestion du courrier et élaboration de lettre d’arrêté\r\n\r\n 2007 Secrétaire ETS SOLANA et Fils fabricant de chaussures orthopédique à Toulouse \r\nPériode de formation en entreprise 6 semaines\r\n Ÿ Saisie et traitement des dossiers clients création des dossiers clients\r\n Ÿ Enregistrement comptable sur EBP\r\nŸ Accueil des clients : saisie, contrôle des mutuelles, sécurité sociale et ordonnances\r\n\r\n\r\n2007 Secrétaire DDTEFP31 durant 3 semaines Inspection du travail secrétariat section 5 \r\n Ÿ Saisie de rapports d’accidents de travail, et courrier inspecteur du travail\r\n Ÿ Classement\r\n\r\n\r\n2007 Agent comptable Mairie de Toulouse service des affaires sociales unité budget. \r\nPériode de formation en entreprise 6 semaines.\r\nŸ Enregistrement de bon de commande des fournitures pour les établissements scolaires\r\n Ÿ Contrôle et enregistrement de facture\r\n\r\n\r\n 2007 Secrétariat de direction du directeur des Ressources Humaines du CHU de Toulouse.\r\n Période de formation en entreprise 6 semaines\r\n Ÿ Classement et archivage des dossiers du personnel\r\n Ÿ Saisie informatique des différents comptes rendus, et prise de notes\r\n Ÿ Accueil du personnel\r\n\r\n\r\n2006 Agent administratif DDTEFP31 durant 1 mois au service main d’œuvre étrangère (MOE)\r\nŸ Saisie informatique et création des autorisations de travail et renouvellement de l’autorisation des étudiants étrangers.\r\n Ÿ Classement\r\n Ÿ Accueil\r\n Ÿ Envoie de télécopie\r\n\r\n\r\n 2005 Agent administratif DDTEFP31 période de formation en entreprise de 4 semaines.\r\n Ÿ Saisie informatique des arrêts, maladies, congés, absences\r\n Ÿ Élaboration d’un graphique sur la parité à la demande d’un inspecteur du travail.\r\n Ÿ Tenue du standard (10 lignes)\r\n','du lundi au venredi sauf le jeudi disponible de 8h à 18h','25'),(1424,'Melle BORGUE Isabelle','12300','0687595783','12111970','celibataire','En vue de m\'installer sur la region de Muret Sud toulouse, premieres missions pour commencer.ASH et agent en maison de retraite 3 ans.','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1425,'Mme Revault Maryse','31000','0625868606','26 08 1952','marie','13 garde personnes agees et 2 ans assistante de vie et aide a domicile','lundi mardi mercredi jeudi vendredi','35'),(1426,'Mme Souris Bénédicte','77350','0172837521','31/03/1973','celibataire','j\'ai tracvaillée 3 mois chez sin&stes pour la Snecma à villaroche ','du lundi au vendredi de 9h à 17h','35'),(1427,'Mme Quicray','34880','0678454308','06/08/1985','celibataire','jes pas dexperience professionelle mais je recherche du travail cest important pour moi je suis une debutante merci','lundi mardi jeudi vendredi rien que le matin','3'),(1428,'Melle Quicray','34880','0678454308','06/08/1985','celibataire','jai oublier de vous preciser que je nes pas le permi mais je peu me deplacer en bus merci','lundi mardi et jeudi et vendredi matin','3'),(1429,'Mme TAIEB Latifa','34080','0434885894','03/08§/1964','marie','','LUNDI, MATIN ,MARDI MERCREDI ,JEUDI VENDREDI \r\n\r\n----------------------------------\r\n MATIN ','8'),(1430,'Mme Gorrias Sana','83200','0611385908','28-04-1980','marie','2008 hôtesse de caisse Carrefour GRAND VAR\r\n2008 Employée Commerciale/ hôtesse de caisse SPAR « CASINO »\r\n2007 Animatrice de vente à la société CPM France (paris)\r\n2007 Femme de Ménage (Personne Âgées) TOULON\r\n\r\n2006 Femme de chambre l\'hôtel le RIAD 4 étoiles \r\n\r\n2005 Femme de ménage (Chez un particulier); Cuisine,Repassage,Ménage\r\n\r\n2003 Responsable des ventes pour l\'agence de télécommunication \"MAROC TELECOM\"','LUNDI. MATIN,APRES MIDI\r\nMARDI, MATIN,APRES MIDI\r\nMERCREDI,MATIN,APRES MIDI\r\nJEUDI , MATIN,APRES MIDI\r\nVENDREDI,MATIN,APRES MIDI','24'),(1431,'Mme TIMITE Nahata','93200','0616310408','01/01/1976','autre','3 ANS CHEZ SHIVA COMME EMPLOYEE DE MENAGE ET REPASSAGE','LUNDI,MARDI,ERCREDI,JEUDI VENDREDI DE 9H A 12H ET DE 13H A 16H','30'),(1432,'Mme TIMITE Nahata','93200','0616310408','01/01/1976','autre','3 ANS CHEZ SHIVA COMME EMPLOYEE DE MENAGE ET REPASSAGE','LUNDI,MARDI,ERCREDI,JEUDI VENDREDI DE 9H A 12H ET DE 13H A 16H','30'),(1433,'Mme FOTRE Bélinda','57500','0355997033','28041969','marie','Femme de ménage (en hôtel, milieu hospitalier, usine et particulier)\r\n\r\nObtention du Brevet de secourisme A.F.P.S. en 2009','Lundi, mardi, mercredi, jeudi, vendredi, samedi','24'),(1434,'Melle Rossi Béatrice','29200','0637816976','16/07/1975','autre','j\'ai de l\'éxpérience avec les personnes agées dépendantes,les personnes handicapées,l\'aide à domicile et le ménages industriel','toute la semaine de 08h à 18h du lundi au vendredi','30'),(1435,'Mme BELLOW','94470','06 70 15 26 40','13101969','marie','J\'ai 4 ans d\'expériences chez plusieurs particuliers. ','Lundi après midi, mercredi toute la journée, samedi toute la journée,','15'),(1436,'Melle MERCIER CINDY','78114','0665148364','09041985','celibataire','Je suis organiséé et soigneuse dans mon travail. j\'aime le travail bien fait.\r\nJe suis assistante gouvernante dans un hotel et je cherche des ménages afin d\'avoir un complément de salaire. \r\n','mardi et mercredi toute la journée et tous les matins de 8h à 9h30','10'),(1437,'Melle Mercier Cindy','78114','0665148364','09041985','celibataire','je suis très soigneuse et très miticuleuse en ce qui concerne mon travail, c\'est pourquoi j\'exerce le métier d\'assistante gouvernante dans un hotel. j\'aime le travail bien fait.','mardi et mercredi toute la journée et de 8h à 9h du lundi au vendredi','10'),(1438,'Mme De Albuquerque Priscilla','44400','0677468707','14/02/91','autre','1ans et demi de BEP vente action marchande des stages en vente , confection du muguet , et des gardes d\'enfants.','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1439,'Mme Akpaca Estelle','57950','0659304723','12/08/1984','marie','je suis auxiliaire de vie et je travaille a domicile avec les personnes agées et enfant','mardi apremidi\r\nmercredi apremidi\r\nvendredi apremidi','6'),(1440,'Mme LESZCZYNSKI','77260','0671640074','28/01/1959','autre','Aucune expérience dans le domaine du ménage à titre professionnel. J\'ai juste l\'expérience du ménage et du repassage effectué à mon domicile depuis de très nombreuses années ...','2 jours par semaine, à déterminer, plus possibilité de travail le samedi, pour un volant de 30 heures sur les 3 jours','30'),(1441,'Mme LESZCZYNSKI','77260','0671640074','28/01/1959','autre','Aucune expérience à titre professionnel, juste l\'expérience classique du ménage et repassage à mon domicile depuis de très nombreuses années','2 jours par semaine à déterminer, plus la possibilité de travailler le samedi, pour un volant total de 30 heures','30'),(1442,'Melle Belova','44300','0630380775','27/12/1987','celibataire','Je travaille comme femme de menage depuis 8 mois chez particulier.','Tous le jours','30'),(1443,'Melle BISSON','35136','0627144401','02011990','celibataire','Baby sitting\r\nVendeuse de légumes sur les marchés\r\nrestauration : service, plonge, ménage, entretien des locaux\r\n ','Tout le mois de juillet 2009 à temps complet\r\nA partir de septembre 2009, le samedi de préférence le matin même très tôt (6 à 8h de travail)','8'),(1444,'Melle Huguenin Julie','29200','0630618117','13101983','celibataire','J\'exerce depuis cinq ans le metier de garde d\'enfants à domicile.J\'effectue également le menage du domicile de mes employeurs, ainsi que dans un cabinet médical.','mardi matin, vendredi matin','6'),(1445,'Melle Elodie Schoutteten','34000','0637033175','06/03/1987','celibataire','aide ménagère à genève famille en juin et juillet 2007\r\net à solutia grenoble en juillet et août 2008','JUIN JUILLET ET AOUT TOUS LES JOURS','45'),(1446,'Melle GIDEE Solène','30310','0679662711','31/03/1989','celibataire','Garde d\'enfants depuis des années: famille et particuliers\r\n\r\nEnfants de 0 à 12 ans.','A partir du mois de juillet, dans la journée.','20'),(1447,'Mme Gélu Chantal','35150 Essé','0686924805','21091967','marie','Agent d\'entretien au collège St Joseph de Janzé et employée de collectivité dans un restaurant(ménage,rangement,lingerie,plonge et diverses taches)','lundi,mardi,mercredi,jeudi,vendrediet samedi si besoin.','30'),(1448,'Mme Dhaeyer Sabrina','59880','06/50/92/71/74','28/12/1980','celibataire','dhaeyer sabrina\r\n156 rue henrrie durre\r\n59880 saint saulve\r\n \r\n monsieur le directeur\r\n des resouces humaine\r\n \r\n\r\n\r\n\r\n monsieur le directeur\r\n\r\n\r\nj\'ai l\'honneur de solliciter de votre bienveilliance l\'obstention d\'un emplois \r\nagent d\'entretien\r\n\r\ndans votre etablisement. je suis celibataire, dispose d\'un vehicule personnel\r\n, et de se fait \r\n\r\n, j\'ai la possibilité de m\'adapter aux horaires , pouvant varier, dans l\'exercice \r\nde ma profession\r\n\r\n j\'ai jusque alors occupé, plusieurs emplois tenporaire, detaille sur mon\r\n curiculum vitae\r\n\r\net suis a la recherche d\'un emplois stable.\r\n\r\nje suis disponible pour vous rencontrer si vous le desirez \r\n\r\navec l\'espoire que vous pouvez prendre ma demande en consideration\r\n et avec remerciments\r\n\r\nanticipés, je vous pris d\'agreér, monsieur le directeur,\r\n\r\nl\'assurance de ma parfaite consideration.\r\n','toute la semaine je suis libre\r\n','20'),(1449,'Mme Bouakkaz Ahlem','95100','0625443711','180186','marie','JAI 3 ANS D\'EXPERIENCES ','LUNDI MARDI MERCREDI JEUSI VENDREDI DU 8H A 17H','30'),(1450,'Melle FAUCON Aude','34080','0630831474','28/01/1983','celibataire','J\'effectue l\'entretien du domicile d\'une famille à Montpellier (Celleneuve) à raison de 4 heures hebdomadaires depuis novembre 2007. Je souhaiterais travailler au sein de votre entreprise et ainsi apporter mes services à d\'autres famille.','tous les matins 7/7 jours.Je tiens à vous préciser : n\'ayant pas le permis de conduire,je me déplace avec les transports en commun. ','15'),(1451,'Melle FAUCON Aude','34080','0630831474','28/01/1983','celibataire','J\'effectue l\'entretien du domicile d\'une famille à Montpellier (Celleneuve) à raison de 4 heures hebdomadaires depuis novembre 2007. Je souhaiterais travailler au sein de votre entreprise et ainsi apporter mes services à d\'autres famille.','tous les matins 7/7 jours.Je tiens à vous préciser : n\'ayant pas le permis de conduire,je me déplace avec les transports en commun. ','15'),(1452,'Mme Lagorio','44300','0951495209','23/11/1973','marie','\r\nChristelle LAGORIO\r\n15 AVENUE DES AMANDIERS - 44300 NANTES\r\n 0678602382\r\n tel2630@live.fr\r\n35 ans\r\nMariée, 1 enfant (8ans)\r\nPermis B Assistante administrative \r\nHôtesse d\'accueil, Standardiste.\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\n Février 2008 à aujourd’hui \r\n\r\nAssistante maternelle agrée. \r\n- garde d’un enfant dès son plus jeune âge, activités manuelles et ludiques en tout genre. \r\n- Lancement d’un projet de création de micro-crèche qui ne peut aboutir. \r\n Juillet 2003 – mai 2007 \r\n– LE HAVANE (entreprise familiale) bar brasserie 15 rue de coulmiers - NANTES \r\n- Secrétaire administrative : Gestion des commandes, des stocks, planning salarié. Etablissement des menus sur Word. Préparation des documents pour transmission à l’expert comptable.\r\nAide à la création du site internet\r\n- Elaboration des repas journaliers en collaboration avec mon époux.\r\n Novembre 1993 – mai 2003 \r\nOPCA-PL (Organisme Paritaire Collecteur Agrée pour les Professions Libérales) 6 rue des Batignolles – 75017 PARIS \r\n- Conseillère en formation (6 ans) En contact direct avec les salariés, les employeurs et représentante des pharmacies d’officine lors des salons organisés par la profession.\r\n- Opératrice de saisie (3 ans)\r\n- Standardiste (1 an) - Appels externes et internes de l’entreprise. Mission de première information du public, gestion du courrier. \r\n\r\nFORMATION\r\n1990-1992 – BEP CAS (Vernon 27) comptabilité administration et secrétariat \r\n1992-1993 – ECOLE PAUL STRAUSS (Paris) Auxiliaire de Puériculture \r\n1992-1993 – Stage en crèche Paris 18 \r\n1992- Animatrice BAFA en colonie d’un mois dans le centre de la France, enfants 6-8 ans et 12-14 ans \r\n1991-1992 – Animatrice en centre de Loisirs (mercredis) HERBLAY (95) \r\n1991- BAFA avec l’UFCV (mention et option ski) \r\n\r\nINFORMATIQUE\r\n\r\nParfaite maîtrise de Word, Excel, et outils internet.\r\n\r\nLANGUE\r\n\r\n Français \r\nAnglais et Espagnol niveau scolaire\r\n\r\n\r\nCENTRE D\'INTÉRÊTS\r\n\r\n La restauration (organise des ateliers culinaires afin de proposer à la vente les produits avec lesquels que je travaille (soc. Guy Demarle). \r\nLa musique, la photographie, le sport.\r\n','TOUS LES JOURS APRES 18 H',''),(1453,'Melle Aigba Julie','31500','0611157757','20/10/84','celibataire','Garde d\'enfants \r\nstage d\'initiation à la peinture et a la sérigraphie DESTYLETT (Mauritanie) ','mardi aprés midi et jeudi aprés midi','6'),(1454,'Melle KACI','34130','046745465','30/03/1967','autre','Ayant eu l’occasion durant trois ans d’assister un proche hémiplégique, dans son quotidien, cela m’a permis d’acquérir une expérience enrichissante tant au niveau technique que relationnel.\r\nRigueur, soucis du travail bien fait et volonté d’amélioration permanente sont des qualités que je souhaiterai mettre au profit de votre société.\r\n\r\n\r\n','Lundi, mardi, mercredi, jeudi, vendredi matin et après midi','35'),(1455,'Mme FOUASSE','35300','0626699582','04/01/1957','celibataire','DIVERSES : commerçantes, chauffeur livreur, ménage, serveuse.','tous les après-midi','30'),(1456,'Mme De Abuquerque Priscilla','44000','0677468707','14/02/1991','autre','2 ans en BEP vente action marchande et des stages de vente et la confection du muguet , en effet je suis debutante en femme de ménage mais jai aider ma mere qui etait en ménage au particulier','du lundi au vendredi ','20'),(1457,'Melle BRAVARD Marie','35830','0684345378','01/09/1989','celibataire','J\'ai effectué des ménages à titre privé chez des amis, connaissances et famille. Je fonctionnais sur le principe du bouche-à-oreille mais je suis maintenant totalement disponible et souhaiterai donc avoir un emploi à plein temps et non uniquement quelques heures par semaine.','Je suis entièrement disponible y compris le samedi. Je me déplace en bus et suis très ponctuelle. Je saurai m\'arranger pour travailler tôt le matin ou tard le soir en fonction des préférences du particulier.','35'),(1458,'Mme PHILIPPE Annie','22420','0296351489','19/09/1958','marie','Animatrice en centre socioculturel\r\nEducatrice de jeunes enfants\r\nAide-ménagère pour le SIVU de Plestin les grèves.(4 mois)\r\nEmploi Vie Scolaire (3 ans).\r\nGarde d\'enfants à domicile (3 ans)\r\n','En juillet, tous les après midis.\r\nA partir d\'aout, toute la journée.','35'),(1459,'Mme Sénéchal Ledain Marie-Héléne','59282','06.46.17.87.12','07/12/1955','marie','Je suis Madame Sénéchal et je suis très motivée pour une recherche d un emploi. Ayant déjà travailler, auparavant chez des particuliers quelques heures de ménage. Actuellement je suis disponible. Je sollicite auprès de vous, ma candidature.Je vous joint mon adresse E- Mail mariehelene.ledain@neuf.fr ainsi que mon numéro de tel 06.46.17.87.12 Veuillez Recevoir Mes Salutations Distinguées. Madame Sénéchal. PS :Je Possède Comme Moyen De Locomotion Une Voiture Sans Permis.','lundi matin et après midi\r\nmardi matin et après midi\r\nmercredi après -midi\r\njeudi matin et après- midi\r\nvendredi matin','16'),(1460,'Mr Boineau Anthony','31280','06-21-00-56-26','18/12/1991','celibataire','aucune','à partir du 4 juillet jusqu\'à fin aout. je peut faire autant d\'heure par semaine que possible',''),(1461,'Melle Lelord Bénédicte','44800','0684022997','15/11/1967','celibataire','serveuse aide à domicile aide ménagère','ts les matins de 9h à11h','10'),(1462,'Mme David Gisèle','44860','0685497314','14/09/1965','autre','\r\nserveuse ,employée de maison et garde d\' enfants\r\nserveuse et femme de chambre\r\nemployée de libre service boucherie dans une grande distribution.\r\n\r\nemployée de maison et garde d\' enfants\r\nje m\'occupe de ma mère agée et handicapée depuis presque 10ans\r\n\r\n\r\n','lundi,mardi,jeudi,vendredi toute la journée','35'),(1463,'Melle Nejjar Hanae','35510','0675334536','17/06/1990','celibataire','2009 : Agent d\'entretien avec Cicéa-Net (remplacemnt de salarié ) 2009: Ménage chez particulier \r\n : Garde d\'enfant, accompagnement à l\'école, préparation de repas.. \r\n2008: Chargé de la caisse dans un cybercafé ( Maroc ) ','A partir du 1/06/2009 au 30/06/2009\r\nTemps plein : 35 heures par semaines\r\n( meme les week end ) ','35'),(1464,'Mme IVAHA Marie Sylvie','34080','06.22.97.76.53','15/01/78','autre','2008/09:Formation DEAVS au CEAS\r\n2008:Stagiaire FAM&MAS de Perce \r\n Neige à Mas de Rochet\r\n2009:Stagiaire au LIENS SERVICE\r\n2006/08:Agent de service à ISS \r\n Abilis\r\n2006:Aide ménagère à l\'APIJE\r\n ','du lundi au samedi tous les matins.','24'),(1465,'Melle Dechepy Ornella','44100','0636270217','18/10/1987','celibataire','','lundi, mardi ;mercredi,jeudi et vendredi','20'),(1466,'Melle Piot Amandine','44100','0642213266','27/02/89','celibataire','2 ans chez agence nettoyage atn.','lundi, mardi ;mercredi,jeudi et vendredi','20'),(1467,'Melle HAMOUD','34000','0645910666','03-03-1990','celibataire','','lundi,mardi,mercrdi,jeudi,vendredi,dimanche',''),(1468,'Melle Gagliardi Fiona','57130','0666551497','02-05-1987','celibataire','babysiter 2005\r\nserveuse empliyé poyvalente 2006 2007 2008 ','du lundi au vendredi de 9h à 17h','35'),(1469,'Melle Messeroux Yasmine','78000','0634490865','14/07/1977','celibataire','Yasmine MESSEROUX\r\n41 Rue de Vergennes\r\n78000 Versailles\r\nTel.: 06. 34.49.08.65\r\n31 ans, Vie maritale\r\nEmail:ymesseroux@hotmail.fr\r\n\r\n\r\n\r\n\r\n\r\n\r\nFormation Universitaire et Professionnelle\r\n\r\n• Université de Montpellier1 / Ecole doctorale\r\nDoctorat droit privé 3ème année\r\n2008 – 2009\r\n\r\n• Université de Montpellier1 / Ecole doctorale\r\nMaster2 recherche spécialité droit pénal fondamental\r\n2004 – 2005\r\n\r\n• Université Robert Schuman / Institut des Hautes Etudes Européennes\r\nDiplôme Interdisciplinaire d\'études européennes\r\n2003 - 2004\r\n\r\n• Ministère de la Justice / École de la Magistrature\r\nMagistrat Juin 2001 – septembre 2002. HAITI\r\n \r\n• Université d\'Etat d\'Haïti / Faculté de Droit et des Sciences Économiques\r\nSection juridique 1995 - 1999 HAITI\r\n\r\n• Université d\'Etat d\'Haïti / Faculté d’Ethnologie\r\nDépartement de Psychologie\r\n1996 – 2000 HAITI\r\n\r\n• Ecole de Commerce J. E. Doleyres\r\nDactylographie\r\nJanvier – Mars 1996 HAITI\r\n\r\n\r\nExpérience professionnelle\r\n\r\n• Aout 2007 à nos jours Garde d’enfants – Chatou (78)\r\n• Janvier 2005 à juin 2007 Soutien scolaire – société « keepschool », Ile de France\r\n• Nov. 2005 à juin 2007 Baby sitting – société « Après la classe », Ile de France\r\n• Nov. 2004 à juin 2005 Aide à une femme handicapée, Montpellier (34)\r\n\r\n\r\n\r\nLoisirs\r\n\r\nLecture, Voyage, Musique, Danse\r\n\r\n','Tous les matins en semaine et/ou week end','10'),(1470,'Mme Michel Elsa','34000','0626165110','09-02-1988','celibataire','\r\nExpérience Professionnelle\r\n\r\n\r\nÉté 2004, juin 2005 Saisonnière fruits et légumes.\r\n\r\nFévrier 2005, août 2005 Saisie de commandes dans une société de distribution alimentaire. \r\n ARGEL Caissargues ( 30).\r\n\r\nDécembre 2005 Vendeuse dans une bijouterie.\r\n\r\nJuin, juillet 2006 Serveuse dans le restaurant Le Provençal. Grau-du-Roi ( 34)\r\n\r\nAout 2006 Agent d\'entretien dans un gîte rural communal. Maison des Étangs. Chaumergy ( 37).\r\n\r\n\r\nJuin, juillet, août 2007 Femme de ménage dans la cité universitaire Boutonnet. Montpellier .\r\n\r\nSeptembre 2007 Vendanges.\r\n\r\nMai – Juillet 2008 Agent polyvalent ( lingère, femme de ménage, cantinière ). Centre de vacance Evade. La Grande-Motte.\r\n\r\nJuin – Septembre 2009 Femme de ménage dans la cité universitaire Boutonnet.\r\n Montpellier.\r\n\r\nÉtudes\r\n\r\n\r\n2008- 2009 Master d\'histoire des religions.\r\n\r\n2008 Obtention d\'une licence d\'Histoire-Géographie.\r\n\r\n2005 Obtention d\'un baccalauréat Littéraire spécialisation histoire de l\'art option danse.\r\n\r\n\r\n','horaires scolaires à déterminer en septembre. \r\nPour juin, juillet et août à partir de 16H30','10'),(1471,'Mme Faure Nathalie','33340','0647370683','06/07/1975','marie','Travail comme bénévole dans une maison de retraite (ménage, accompagnement des personnes, toilettes etc...)','Du lundi au Vendredi. Toute la journée',''),(1472,'Mme Weber Sandrine','66100','0699790028','28021975','autre','2008-2006 vendeuse femme de menage boulangerie.st nazaire\r\n2006-2003 agent production.blanchisserie.elne\r\n2003-1997.conge parental\r\n1997-1996.agent conditionnement.barniol.elne\r\n1995-1995.vendeuse femme de menage.point chaud.perpignan\r\n1993-1995.aide a domicile.association.perreux.94\r\n1991-1993.vendeuse femme de menage.boulangerie.champigny.94','lundi.mardi.jeudi.vendredi','35'),(1473,'Mme Metzger','57800','03.87.89.67.59','23/01/1964','autre','préparer ,servir et desservir les repas,accompagner la personne dans la prise de repas,entretenir le linge de la personne,adapter son intervention au cadre institutionnel et contribuer a la qualité;','du lundi au vendredi de 8h a 20h','20'),(1474,'Melle SARGHINI Siham','34080','0624007731','05/08/1990','celibataire','2009 : Ménage chez des particuliers\r\n2008 : Ménage chez des particuliers\r\n2007 : Travail dans une boulangerie : gérance de la caisse, accueil des clients, ménage.','Tous les jours de la semaine, même le dimanche','35'),(1475,'Melle Leparoux Alice','44200','0615480878','08/01/1986','autre','j\'ai déjà fait queques missions dans plussieurs sociétés de nettoyages.','du lundi au vendredi le matin','25'),(1476,'Melle DAURE','91000','0160785545','31/03/1987','celibataire','Prestataire de garde pendant 2 années : pour les agences APRES LA CLASSE ET BABYCHOU ( = garde d\'enfants et ménage chez des particuliers)','Lundi de 8H00 à 20h00','5'),(1477,'Mme Neuza Almeida','31000','0613197757','11/10/1987','celibataire','je deja travaille dans ce domaine pendant 1 ans au portugal.','lundi tout la journe, mardi tout la jorne, mercredi tout la journe, jeudi tout la journe, vendredi tout la journe.','35'),(1478,'Melle Hantaou','34070','0615901591','30/11/90','celibataire','Emplois saisonniers : \r\nJuil.aout 2008 Accompagnatrice d’enfants à la SNCF\r\n\r\nStage : \r\nJanv. Fév. 2009 Entreprise Métro, Montpellier\r\n§ Prospection de terrain et téléphonique\r\n§ Négociation\r\n§ Suivi et fidélisation\r\n\r\nDéc.5et 6. 2008 Téléthon, Circular France, (Géant casino) Montpellier\r\n§ Animatrice commerciale en grande surface\r\n\r\nNov.07 / Mai 08 (2 jours par semaine) Galeries Lafayette, Montpellier\r\nVendeuse rayon homme (Marlboro, Eden Park, Gaastra, Murphy and Nye…)\r\n§ Réception, gestion de marchandise\r\n§ Marchandisage\r\n§ Accueil client\r\n§ Conseil , Vente\r\n§ Fidélisation carte\r\n\r\nFév.2005 Ecole maternelle Marie Curie, Montpellier \r\n§ Assistance maternelle \r\n§ Aide aux devoirs\r\n','Du 28 Juin au 30 juillet et éventuellement en Aout ','20'),(1479,'Melle BRANCHEREAU Alexia','44470','0630001958','26/06/1989','celibataire','','Je suis disponible pour un emploi saisonnier durant les mois de juillet et août, et toute la journée.','35'),(1480,'Mme Bergon Sophie','66100','0468295918','12/01/1987','celibataire','J\'ai travaillé 2 ans au sein de la clinique du souffle La Solane a osseja ','je suis disponible tous les jours de la semaine ainsi que samedi, dimanche et jours férié ','39'),(1481,'Melle Abomo Marie Marguerite','35','0624712702','28 03 69','celibataire','fais bien le menage.Si t\' es pas satisfait je repasse faire','2 heure par jour','10'),(1482,'Melle Vanessa Dos Reis','93150','0646158718','27 12 81','celibataire','j ai était de nombreusse année employé de mairi en egent d entretien j aimerai faire 6heure de menage par semaine tout les jours aprés 15heure samedi,dimanche libre la journée si necessaire ','Exemple : Lundi matin, Mardi après-midi, etc...','6h'),(1483,'Mme Vanessa Dos Reis','93150','0646158718','27 12 1981','celibataire','j ai était de nombreuse année employé de mairi en agent d entretien j aimerai faire 6h de menage par semaines','lundi,madi,mercredi,jeudi,vendredi a partir de 15h samedi,dimanche libre la journée si necéssaire','6h'),(1484,'Melle HERNANDEZ Kelly','34830','0662906846','24/03/1983','celibataire','J\'ai travaillé dans l entreprise de ma mere il y a 3 ans a Handy Services et maintenant je l aide actuellement a l entreprise Cedric Pomarede, je l aide dan des bureaux , copropriété ...','tous les jours , pas d heures particulières.','20'),(1485,'Mme Broutin Sabrina','59330','0674671507','22/01/1981','celibataire','Depuis aout 2003, je suis auxiliaire de vie sociale auprés des personnes agées, mon travail consiste à effectuer des taches ménagéres diverses, effectuer des toilettes, faire les courses...etc','lundi aprés midi, fin de matinée du mardi au jeudi, samedi matin, possibilité d\'arrangement au niveau des heures de travail.','20'),(1486,'Melle Subileau','44860','0621606447','08/12/1977','celibataire','Bac Littéraire. Je travaille depuis 10ans dans une Société de Transport en tant qu\'assistante relation clients. Je cherche à changer d\'orientation et suis intéressée par le domaine de l\'aide à domicile.','du lundi au vendredi','35'),(1487,'Mme Duval','33420','0557241258','22051956','marie','25 ans assistante commerciale dans une banque\r\n7 ans assistante famililale ase\r\nje souhaite travailler chez des particulier\r\nje suis méthodique vaillante et prete a apprendre \r\n\r\n','touts les jours \r\n','35'),(1488,'Mme Risacher Catherine','94240','0679169290','07/02/1956','autre','\r\nJe suis à la recherche de quelques heures de ménage et repassage chez des particuliers, antony, fresnes, cachan, sceaux, bourg-la-reine.','matin et ou après-midi et samedi toute la journée','10'),(1489,'Mme Marzouki Najet','91370','0603226370','','marie','faire de menage chez particulier','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1490,'Mme Canal Pascale','66140','04.68.80.49.77','24.09.1971','marie','maison de retraite agent de menage formation auxilliaire de vie annimatrice cantine','lundi journee.mardi journee.jeudi journee.vendredi matin','25'),(1491,'Mme COEUILLET Marie-Christine','31300','05.34.56.49.71','07/11/1970','marie','J\'ai exercé 1 an dans un service de soins à domicile où je m\'occupais principalement de la toilette et de la préparation des traitements médicaux. J\'ai effectué un stage dans un service d\'Aide à Domicile en milieu Rural au service administratif et sur le terrain où j\'ai découvert le métier de travailleuse familiale. Je suis prête à suivre une formation que me sera sans doute nécessaire puisque mon expérience est assez ancienne.\r\nJe dispose d\'un véhicule personnel. ','Du Lundi au Vendredi de 9 h à 16 h. ','30'),(1492,'Melle CECCARELLO','34000','0683829900','18/11/1987','celibataire','Juillet 2008 : GALERIES LAFAYETTES, Montpellier (34) \r\nEmployée commerciale. Vente de produits cosmétiques et de parfums. Hôtesse de caisse.\r\n\r\nDu 9 juillet au 31 août 2007 : Société SOTUNDIS (centre commercial E.Leclerc), Autun (71)\r\nEmployée commerciale. Occupation de différents postes dans le secteur textile.Participation à un inventaire.\r\n\r\nDu 3 juillet au 2 septembre 2006 : Société SOTUNDIS (centre commercial E.Leclerc), Autun (71)\r\nEmployée commerciale. Occupation de différents postes dans le secteur textile.\r\n\r\nEtés 2002, 2003, 2004 et 2005 : Parfumeries DOUGLAS, Autun (71) et Dôle (39)\r\nEmployée commerciale. Vente de produits cosmétiques et de parfums.\r\n\r\nDe 2003 à 2005 : CRIT INTERIM, Autun (71)\r\nAgent d’entretien.\r\n','Du lundi au samedi (matin, après midi, et soirées)','35'),(1493,'Melle Monteiro','31140','0603262886','18/07/89','celibataire','menage de bureaux + chez des particuliers','tous les jours à partir du 23 juin 2009 à 14 aout 2009 inclus','35'),(1494,'Mme OLIVIER Ubilma','44300','0253786508','24021954','marie','10 ans dans le domaine de mènage','tous l\'apres midi(après 14h) et les jeudi(journée complete)','24'),(1495,'Melle Hallinger Audrey','57690','0689179348','30/07/1985','celibataire','Je suis une personne trés soignée dans mon ménage, pour moi l\'hygiène et indispensable. Ayant déjà un emploi a temps plein je cherche un supplément poue arrondir les fin de mois.','tout les jours du lundi au vendredi apres 18h00 car j\'ai déjà un emploi.','10'),(1496,'Mme Laidi','34070','0953226785','24/07/1984','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1497,'Mme SIDANER Morgane','22300','0688830758','05011987','celibataire','Gardes d\'enfants et un peu de ménage durant mes précédents emplois saisonniers','du lundi au dimanche, du mois de juin au mois de septembre','35'),(1498,'Melle Piaut Leslie','35170','0665367004','06/12/1986','celibataire','1 an en entreprise d\'entretien chez des particuliers et en entreprise','Lundi, mardi, mercredi, jeudi, vendredi de 9h à 18h','35'),(1499,'Melle Mancis Lise','34000','0679109093','22061986','celibataire','Avril à Août 2007 : Équipière polyvalente au Mc Donald’s de Châteaurenard (13).\r\n\r\nAoût 2006 : Jeune fille au pair pour enfants de 3 et 7 ans pendant le festival d’Avignon (84).\r\n\r\nJuillet 2006 : Encadrement d’enfants à la garderie municipale de Châteaurenard (13).\r\n\r\nJuillet Août 2004 et 2005 : Garde d’enfants à domicile (13).\r\n\r\n','Du lundi au vendredi de 8h00 à 18h00','35'),(1500,'Mme Dhaeyer Sabrina','59880','06/50/92/71/74','28/12/1980','celibataire','\r\nj\'ai l\'honneur de solliciter de votre bienveilliance l\'obstention d\'un emplois \r\nagent d\'entretien\r\n\r\ndans votre etablisement. je suis celibataire, dispose d\'un vehicule personnel\r\n, et de se fait \r\n\r\n, j\'ai la possibilité de m\'adapter aux horaires , pouvant varier, dans l\'exercice \r\nde ma profession\r\n\r\n j\'ai jusque alors occupé, plusieurs emplois tenporaire, detaille sur mon\r\n curiculum vitae\r\n\r\net suis a la recherche d\'un emplois stable.\r\n\r\nje suis disponible pour vous rencontrer si vous le desirez \r\n\r\navec l\'espoire que vous pouvez prendre ma demande en consideration\r\n et avec remerciments\r\n\r\nanticipés, je vous pris d\'agreér, monsieur le directeur,\r\n\r\nl\'assurance de ma parfaite consideration.\r\n','lundi mardi mercredi jeudi et vendredi','20'),(1501,'Melle Orlane VIDAL','34000','0671642566','09/02/1987','celibataire','Je n\'ai pas d\'expérience à proprement parler en tant qu\'aide-ménagère, néanmoins je suis détentrice d\'une équivalence du diplôme d\'aide-soignate, ayant fait des études d\'infirmière. J\'ai travaillé plusieurs été en centre hospitalier en soins généraux, et pendant 2 ans dans un hôpital psychiatrique de nuit. Actuellement détentrice d\'une licence d\'ethnologie, je suis dynamique, ponctuelle, assidûe et sérieuse dans mon travail. Je vous garantis une motivation à toute épreuve.','toute la semaine','35'),(1502,'Mme Fadili Sanae','57800','0628027787','23/12/1974','marie',' ouvriere','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1503,'Mme GALLET','35134','0299477120','11/11/1949','marie','commerçante pendant 10 ans\r\nnourrice agréée\r\naide ménagère','lundi matin\r\nmercredi tte la journée\r\njeudi matin\r\nvendredi tte la journée','20'),(1504,'Mme Jaroun Aurelie','92160','0622582804','01/01/1982','marie','je recherche un poste de garde d\'enfants ou agent de service dans votre compagnie \r\nje suis disponble des juillet 2009','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(1505,'Melle Coquel Audrey','34000','0646289904','07/05/1986','celibataire','emploi en tan que ASH en clinique, centre de rééducation et CHU.\r\nstage ATSEM en école maternelle.\r\nOrganisation repas dansant pour personnes âgees.\r\n\r\n','lundi, mardi, jeudi tout la journée et mercredi, vendredi le matin.',''),(1506,'Mme Galerme Audrey','57660','0387059730','28121979','marie','Aucun','Lundi, 8h à 12 h 14h 19h\r\nMardi, 8 h à 12h\r\njeudi 8h à 12h 14 h 19h','15'),(1507,'Mme ABBOUDI LAILA','34080','0687153958','18-04-1984','celibataire',' Ayant occupé le poste d\'agent à domicile à l\'association \"Aide à la vie quotidienne\" pour une durée de neuf mois, j\'ai pu apprécier ce métier très humain, tout en me performant dans les différentes tâches du quotidien qui m\'étaient confiées (ménage, repassage, les courses...). Ce qui me motive le plus dans ce métier c\'est le contact direct avec les gens, et le sentiment d\'être utile pour les personnes qu\'on aide. ','Tous les jours de la semaine sauf le samedi.','25'),(1508,'Melle QUESADA Myriam','44000','0645358411','22/09/1991','celibataire','Je suis en 1ère année de BEP Carrières Sanitaires et Sociale.\r\nJe sais faire le ménage, le repassage suite a mon début de formation.\r\nJe suis déterminer, autonome, dynamique, agréable.','Tout les jours de la semaines','35'),(1509,'Mme Mendy','44340','0624546394','','marie','Agent de propreté\r\n\r\n2005-2008 : société ISS, Nettoyage manuel.\r\n\r\n2004 : Synergie\r\n Cabinet médical Orvault\r\nDépoussiérage Bureaux Chariot \r\nAspiration Sanitaires Mono Brosse \r\nLavage Salle d’attente vitrerie\r\n \r\n1995 : Différents hôtels de Saint-Nazaire\r\n Nettoyage et entretien des chambres\r\n Agencement des chambres\r\n Services des petits déjeuners\r\n\r\nEmployée familiale\r\n\r\n2002-2003 : Garde d’enfants et entretien de la maison chez des particuliers, Nantes, Basse Goulaine.\r\n\r\nAssistante maternelle agréée\r\n\r\n1994-1997 : Garde de 2 enfants à mon domicile\r\n Accompagnement de l’enfant dans la vie quotidienne\r\n Organisation de jeux d’éveil et de sorties\r\n Préparation des repas en fonction de l’âge des enfants\r\n Surveillance de l’état de santé général de l’enfant\r\n','disponible à temps plein','30'),(1510,'Mme Mendy','44340','0624546394','16/03/1964','marie','Agent de propreté\r\n\r\n2005-2008 : société ISS, Nettoyage manuel.\r\n\r\n2004 : Synergie\r\n Cabinet médical Orvault\r\nDépoussiérage Bureaux Chariot \r\nAspiration Sanitaires Mono Brosse \r\nLavage Salle d’attente vitrerie\r\n \r\n1995 : Différents hôtels de Saint-Nazaire\r\n Nettoyage et entretien des chambres\r\n Agencement des chambres\r\n Services des petits déjeuners\r\n\r\nEmployée familiale\r\n\r\n2002-2003 : Garde d’enfants et entretien de la maison chez des particuliers, Nantes, Basse Goulaine.\r\n\r\nAssistante maternelle agréée\r\n\r\n1994-1997 : Garde de 2 enfants à mon domicile\r\n Accompagnement de l’enfant dans la vie quotidienne\r\n Organisation de jeux d’éveil et de sorties\r\n Préparation des repas en fonction de l’âge des enfants\r\n Surveillance de l’état de santé général de l’enfant\r\n','Disponible à temps plein\r\nMotivée, Dynamique et Souriante','30'),(1511,'Mme Mendy','44340','0624546394','16/03/1964','marie','Agent de propreté\r\n\r\n2005-2008 : société ISS, Nettoyage manuel.\r\n\r\n2004 : Synergie\r\n Cabinet médical Orvault\r\nDépoussiérage Bureaux Chariot \r\nAspiration Sanitaires Mono Brosse \r\nLavage Salle d’attente vitrerie\r\n \r\n1995 : Différents hôtels de Saint-Nazaire\r\n Nettoyage et entretien des chambres\r\n Agencement des chambres\r\n Services des petits déjeuners\r\n\r\nEmployée familiale\r\n\r\n2002-2003 : Garde d’enfants et entretien de la maison chez des particuliers, Nantes, Basse Goulaine.\r\n\r\nAssistante maternelle agréée\r\n\r\n1994-1997 : Garde de 2 enfants à mon domicile\r\n Accompagnement de l’enfant dans la vie quotidienne\r\n Organisation de jeux d’éveil et de sorties\r\n Préparation des repas en fonction de l’âge des enfants\r\n Surveillance de l’état de santé général de l’enfant\r\n','Disponible à temps plein\r\nMotivée, Dynamique et Souriante','30'),(1512,'Mme Anisaqaisar','75010','0673896497','08 07 1973','marie','non','lundi,mardi,vendredi matin','06'),(1513,'Melle SALIOU Ramatou','34070','0672185641','02/12/1989','celibataire','Eté 2007 : Agent d’entretien chez BRALS – Pérols,\r\n\r\nEté 2006 : Agent d’entretien chez BRALS – Pérols,\r\n\r\nEté 2005 : Agent d’entretien chez BRALS – Pérols,\r\nJ\'étais chargée du nettoyage des résidence en bord de mer (Carnon), des locaux professionnels, des bureaux et aussi chez des particuliers','Je serais disponible du lundi au vendredi toute la journée','35'),(1514,'Melle Hallier','91520','0648242182','18/10/1989','celibataire','j\'ai déjà effectuée des heures de ménages chez des particuliers que je fais encore actuellement \r\net je suis libre début juillet','tous les jours weekend et semaine','35'),(1515,'Mme Alhi Orlane','95200','0172521090','17/10/1965','celibataire','auxilliare de puréculture 8 an','le jeudi matin cof le vendredi lundi mardi et mercredi et lé autre jour oui ','4'),(1516,'Mme Laurent','34090','0668031029','12/05/1983','marie','ayant travailler comme aide à domicile chez des personnes handicapées et autonomes j\'ai appris le sens du bon ordre et du r du respect.','lundi, de 13hà 17h, \r\nmercredi de 9h à 17h\r\njeudi 9hà à 17h\r\nvendredi de 13H à 17h\r\nsamedi, dimanche aléatoire','10'),(1517,'Melle Elsa JADOT','34000','0698461286','29/09/1987','celibataire','Je me permets de vous soumettre ma candidature à un poste d’aide ménagère à domicile. Disponible dès le mois de juillet 2009 et ce jusqu’à la fin août, je recherche un emploi sur Montpellier même car je ne possède pas de véhicule personnel.\r\n\r\nActuellement en troisième année de licence d\'histoire de l\'art et archéologie, j’ai une connaissance professionnelle certaine dans le domaine de l’aide à domicile par mon expérience de fille au pair et par mes différentes activités de baby-sitting. Celles-ci m’ont appris le sens de l’organisation, la réactivité et l’écoute des personnes indispensables à ce type de poste.\r\n\r\nDe plus, mon expérience personnelle dans le domaine du ménage et du repassage me permettraient d’assurer le rangement et l’entretien du domicile de vos bénéficiaires. Je pourrais ainsi leur apporter une aide précieuse au quotidien qui respecterait leurs envies et leurs besoins.\r\n\r\nEn espérant pouvoir vous rencontrer lors d’un entretien, je vous prie d’agréer, Madame, l’expression de mes plus sincères salutations.\r\n\r\nElsa JADOT','L\'ensemble de la semaine, toute la journée. Juillet et août 2009.','35'),(1518,'Mme Thoiliez','35200','0299323016','22061977','celibataire','10 ans d hotelerie en tant que femme de chambre','tous les jours','20'),(1519,'Mme Finet Hamala','45800','0631983020','23 05 1986','marie','coiffeuse et estheticienne a la base j ai travailler dans la logistique depuis mon arrivee en france.','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1520,'Mme Berusweiler Rachel','57660','0387900555','18 /01/1973','marie','12 ans en entreprise de nettoyage','lundi mardi jeudi matin et apres midi vendredi apres midi','15'),(1521,'Mme Sonia Assis','91120','0615736039','03-04-1986','marie','six ans menage , garde d enfants','mardi, mecredi, jeudi, vendredi, samedi e dimanche','40'),(1522,'Mme Sonia Assis','91120','0643505847','03-04-86','marie','six ans de menage, un ans aide cuisiniere, un ans garde d\'enfants\r\nJe parle un peu le français peut se connecter le téléphone à mon ami et elle parle français et traduit pour moi. \r\nNous vous remercions de votre compréhension 0643505847\r\n\r\nje parle portuguais e Anglais\r\n \r\n','Exemple : Lundi matin, Mardi après-midi, etc...','40'),(1523,'Melle REDEL','35690','0687597680','31051982','celibataire','je viens d\'obtenir mon titre d\'employé familiale polyvalente agréé par la FEPEM après une formation au clps de dinan. cette formation m\'a permis d\'être autonome et professionnelle dans mon travail. dynamique et sociable je m\'adapte facilement aux situations et je sais faire preuve de discrétion.j\'ai également de l\'experience auprès de personnes agées dépendantes.\r\n','lundi, mardi, mercredi, jeudi, vendredi toute la journée','35'),(1524,'Melle Poirier Iris','33680','0625860237','31/08/1990','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1525,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(1526,'Melle MARTINEZ LAURENCE','59300','0632282056','28/02/1980','celibataire','sans rapport avec mon expérience','vendredi après-midi','3'),(1527,'Mme AGAR Sylviane','31450','0561812921','07/09/1962','marie','Agent hôtelier-clinique Mailhol(1980-1983)\r\nsecrétaire societé S.O.D.S (1983-1985)\r\nplusieurs experiences- services ménages en restauration- traiteurs et particuliers\r\nOpératrice de fabrication ZODIAC International (1986-2009)','du lundi au vendredi de 8h à 18h','35'),(1528,'Mme Crocquevieille','35150','0613270203','19 12 1977','autre','j\'ai 13 ans experience dans le menage chez les particulier.j\'ai travail dans une banque comme agent entretien','le mardi a partie de 14h. le jeudi a partir de 11h30.','12'),(1529,'Melle BENI-LOCCO Stéphanie','34000','0667736039','26/04/1981','celibataire','Femme de chambre, Agent hospitalier (nettoyage et distribution des plateaux repas), Baby-sitting','lundi, mardi, mercredi, jeudi, vendredi toute la journée\r\nsamedi matin','20'),(1530,'Melle RECULET ANISSA','91160','0662401349','06081988','celibataire','NIVEAU BEP CARRIERES SANITAIRES ET SOCIALES','IMMEDIATEMENT ','35'),(1531,'Melle CHATELET Julie','33700','0663866265','17-06-1990','celibataire','J\'ai effectué plusieurs stages un dans une maison de retraite pendant un moi et un d\'un moi aussi dans une créche ou j\'effectué l\'entretien des locaux.J\'ai aussi travaillée pendant un moi entant que tecnicienne de surface dans une colonie de vacance.','lundi,mardi,mercredi,jeudi,vendredi,samedi','35'),(1532,'Melle Le Cun','22220','0624771526','25/10/1991','celibataire','Baby-sitting, j\'aime le contacte avec les gens...','n\'importe quand juin juillet aout, si je ne trouve^pa d\'autre emploie.','6'),(1533,'Melle ','75010','0630326770','01 08 1987','celibataire','je n\'ai pas d\'expériences professionnelles mais je suis une fille très motivée et dynamique et suis sûre de pouvoir vous apporter entière satisfaction ','lundi mardi mercredi jeudi vendredi samedi et dimanche de 6heure à 20heure','20'),(1534,'Melle Hamache','35000','0629118260','07/10/1985','celibataire','Septembre 2008 à mai 2009.','Mardi,mercredi,jeudi,et vendredi. Possibilités samedi/dimanche/lundi mais un sur deux.','25'),(1535,'Melle Louail Hassina','44800','0687177137','01/01/1991','celibataire','je n\'ais pas vraiment d\'expérience dans le menage mais je sais entretenir une maison car chez moi c\'est moi qui fais le menage et toutes autre taches concernant le quotédien j\'ai fais un stage de comptabilité au gretta nantes service pandant un mois j\'ai fais une semaine de menage chez deca france pour un remplacement','je suis disponible tous les jours durant toutes les vacances scolaire apartir de ce jour','35'),(1536,'Mme Lesage Fabienne','34110','0663455010','07/04/1975','marie','je n\'ai pas d\'expérience professionnelle en ménage,je suis agent de voyages de formation mais j\'ai un mari et 3 enfants donc beaucoup d\'expérience!','Du lundi au vendredi en journée','20'),(1537,'Mme HAIMOUDI SUBRA Jennifer','31390','0629879831','18/11/1984','marie','expérience dans la grande distribution mais je souhaite me réorienter dans les services à la personne.je suis trés motivée et dynamique.Je suis bénévole à la croix-rouge de carbonne et a obtenu l\'attestation aux premiers secours.','du lundi au vendredi','35'),(1538,'Melle Antoniw Adèle','44230','0631811595','12/04/1987','celibataire','agent d\'entretien pour des entreprises et des banques avec Effor Atlantique\r\nhôtesse d\'accueil dans un théâtre','mercredi, jeudi, vendredi toute la journée','15'),(1539,'Melle Audrey Tuszynski','59187','0612048235','01111987','celibataire','Je suis débutante dans ce domaine mais parfaitement capable et trés motivée pour réaliser les différentes tâches.','Toujours disponible, dès maintenant',''),(1540,'Melle KOLO VIRGINIA','34000','0642166486','10/09/1989','celibataire','N\'a aucune expérience professionnel, mais personnel oui, peut faire l\'aspirateur, les tache ménagère de tout les jours, le repassage!','Pendant les vacances scolaire je suis disponible tout les journées, et pendant l\'année scolaire dans la soirée.','10'),(1541,'Melle Ewa Ochowiak','35136','0679912865','01/12/1983','celibataire','j\'ai de l expérience dans le ménage chez particuliers et dans les hôtels','Je suis disponible du lundi au samedi, de 7h-19h','25'),(1542,'Melle Terin Isabelle','59680','0613920824','24/02/1977','autre','je n\'ai pas d\'experience dans ce domaine,mais j\'ai une maison et une petite fille dont je m\'occupent\r\nje suis dynamique,patente,et j\'aime le contacte avec les gens.','lundi,et en semaine l\'apres midi','10'),(1543,'Mme PAVILLA','31270','0603594098','20/04/76','marie','Expériences chez le particulier, en hôtellerie et en entreprise.','Tous les après-midi sauf le mercredi','12'),(1544,'Melle TRAVER Gaëlle','34000','0620513756','11-02-1991','autre','Habituée au ménage et repassage de la maison familiale.','Toute la semaine','30'),(1545,'Melle Amicuccie Severine','34270','0642165030','04/06/1985','autre','je suis actuellement salarié.\r\nje travail en tant qu\'aide à domicile pour l\'A.D.M.R de Saint Bauzille de Putoi.\r\nje travail dans l entreprise depuis bientot 2ans.\r\nj\'ai effectuer de nonbreux stage en maison de retraite.','je suis disponible le lundi,mercredi,jeudi toute la journée et le mardi,vendredi de 9h a 12h et a partir de 16h.','25'),(1546,'Mme ARNAUD','85190','0614397520','14/09/1972','autre','Ménage, baby-sitting, assistante maternelle, vendeuse, intèrim divers.','DU LUNDI AU VENDREDI DE 9H A 18H30','39'),(1547,'Melle Bhajan Benita','31400','0673010405','22/01/86','celibataire','Employée polyvalente dans la Boulangerie Paul à la gare de Toulouse Matabiau depuis février 2006 à novembre 2008: servir les clients, préparer les sandwichs, les pizzas et d\'autres produits, en plus d\'etre au fourneau à tour de role.\r\nAvril 2005 - JUillet 2005 - éxécutante dans une compagnie d\'assurance à l\'Ile Maurice pour un stage professionnel: calculer les primes de risue et les contrats des clients.','Lundi - Vendredi matin et soir + samedi (à temsp plein pour cet été), puis disponibilités à temps partile pendant l\'année universitaire: Lundi - Vendredi soir, uniquement + samedi','30'),(1548,'Mme Victorine Munin','08090','0324575898','20/08/1984','marie','4 ans dans le menage','du lundi au vendredi matin et soir','35'),(1549,'Mme Saint -Pau Aurore','44800','0643238209','11/06/1986','marie','Travailler dans la restauration à sète puis femme de ménage en intérim et dans la restauration rapide','Du Lundi au Vendredi matin','30'),(1550,'Mme Labry','34090','0670119063','10/04/1953','autre','responsable marketing','lundi,mardi,mercredi,jeudi,vendredi \r\nde 11h a 17h','20'),(1551,'Melle Boyer Solène','44300','0679479491','14/08/84','celibataire','Animatrice en centre de loisirs et périscolaire.\r\nMénage dans les salles de classe.','Du lundi au vendredi, de 9h à 18h.','20'),(1552,'Mme Adolphe Martine','34070','0665058202','23/03/1963','celibataire','20 ans en tant que mère\r\n20 ans en tant qu\'assistante me vallent une grande expérience de la vie de tous les jours et la gestion d\'un foyer avec tout ce que cela\r\n comporte de savoirs-faire.\r\n+ peinture bricolage jardinage etc....','landi mardi jeudi vendredi de 10h à 16h\r\n','12'),(1553,'Melle Rolland-Matéo Aurélie','34080','0659087432','07/01/1989','celibataire','Depuis 2006 Baby-sitter\r\n\r\nJuil. – Aout 2006 Jeune fille Au-Pair, Hambourg, Allemagne\r\n\r\nJuil. - Aout 2007 «Heidelberger Kongress und Tourismus Gmbh », Heidelberg, Allemagne\r\n- Accueil téléphonique et prise de commandes\r\n- Hôtesse d’accueil\r\n- Tâches administratives\r\n- Vente de souvenirs et de visites guidées\r\n- Réservation de chambres d’hôtel\r\n\r\nFévr. 2008« Marriott Hotels & Resorts », Heidelberg, Allemagne\r\n- Housekeeping\r\n- Restaurant\r\n- Réception\r\n\r\nMai – Juin 2008 « InterContinental Hotels & Resorts », Hurghada, Egypte\r\n- Guest Relations\r\n\r\nNov. 2008« F+U Academy of Languages », Heidelberg, Allemagne\r\n- Traduction\r\n- Assistante de français\r\n- Préparation de visites et programmes culturels\r\n- Gestion et organisation des programmes\r\n','Tous les jours de la semaine.','40'),(1554,'Mme ','91440','','','autre','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1555,'Mme Urtado','34690','0624188949','15051965','autre','','tous les jours de la semaine sauf samedi et dimanche','35'),(1556,'Mme Lamelanieunay','30000','0627161231','16/10/1979','autre','j\'ai 5 ans d\'experience dans la garde d\'enfant et 6 mois dans l\'aide au personne agées.','en Juillet je suis disponible du lundi au vendredi les matin et aprés midi.\r\nAOUT je suis disponible toute les fin d\'aprés midi du lundi au vendredi et le samedi matin.et en septembre je suis disponible toute la journée du lundi au vendredi.','20'),(1557,'Melle LE VAILLANT','22540','0643341792','07/06/1983','celibataire','travailler pendant 2 ans dans une entreprise de nettoyage ,sinon jai effectuer une formation qualifiante de 4 mois agent de propreté au clps de lannion','lundi-mardi-mercredi-jeudi a voir selon les demandes','20'),(1558,'Mme FURTAK Dorota','66000','0623740044','27.03.1983','marie','-Employee polyvalante de cusine \r\n-employée de supermarché\r\n-stage de 6 mais dans ducherie\r\n-barmaid dans discothéque\r\n-stagiaire chez un grossiste de prét-à-porter','Lundi apré- midi,mardi apre -midi ,jeudi ','8'),(1559,'Mme Berusweiler Rachel','57660','0387900555','18 /01/1973','marie','12 ans d\'experience en entreprise de nettoyage','lundi mardi jeudi matin et midi vendredi midi','15'),(1560,'Melle Swabahaddine Youmna','44000','0650644603','020880','celibataire','mardi matin,mercredi matin après midi','Exemple : Lundi matin, Mardi après-midi, etc...','12'),(1561,'Melle Masseroni Michele','13011','0685934293','01081976','celibataire','2 ans ','la semaine','20'),(1562,'Mme GARS LAURENCE','29410','0621669487','23101969','autre','J\'ai travaillé 1 an comme femme de ménage et j\'ai fait quelques heures en nettoyage de banque, agence immobilère...','lundi mardi mercredi jeudi vendredi surtout tôt le matin (5H à 8H) et le soir à partir de 18H','20'),(1563,'Melle Cagnieul','31500','0628159079','22/03/1983','autre','Bonjour, je n\'ai ni formation et trés peu d\'experience dans l\'aide à domicile mais je suis volontaire et motivée.\r\n\r\nJ\'ai effectué des ménages pendant mes études chez une personne âgée sur l\'Union deux fois par semaine, où je passais l\'aspirateur, la serpière et faisais la poussière.\r\n\r\nJ\'ai également gardé des enfants allant de 1 an et demi à 11 ans en tant que baby sitter et lors d\'un séjour au pair en Irlande.\r\n\r\nDe plus je suis une personne trés maniaque qui aime l\'ordre et la propreté.\r\n\r\nCordialement\r\n ','TOUT LE TEMPS','35'),(1564,'Melle MONTEILLET','34090','0670904969','28/04/1986','celibataire','Mars à Juin 2009- Aide à domicile et auxiliaire de vie dans une maison spécialisée Alzheimer, (ménage, repassage, repas…) Baillargues (34)\r\n\r\n\r\n- Aide à une personne handicapée, repas, courses … Montpellier (34)\r\n\r\n-Garde toute l\'année scolaire d’un enfant de 4 ans, Montpellier (34)\r\nBains, repas, sortie d\'école, jeux...\r\n\r\nJuillet – Août 2008 : \r\nSecrétaire « Isoréal Ingénierie », Pérols (34)\r\n\r\nAvril - Mai 2008 : \r\nAgent de service (ménage), Maison de retraite « ACCPA Les Couralies », Montpellier (34)\r\n\r\n2007 :\r\n-Aide à domicile chez une personne âgée (toilette, repas, promenade, ménage …), Millau (12)\r\n\r\n-Repassage chez des particuliers, Millau (12)\r\n\r\n-Baby-sitting, Millau (12)\r\n\r\n2001-2005 : \r\n- Femme de ménage chez des particuliers, Millau (12)\r\n\r\n- Intendance d’appartement en l’absence des propriétaires, Millau (12)\r\n\r\n- Hôtesse d’accueil, « Piscine municipale », Millau (12)\r\n\r\n','N\'importe quand, y compris les weekend-ends à partir du 01 juillet 2009.','30'),(1565,'Mme Valdemarin','35150','0678451493','28041965','marie','2 mois (octobre et novembre 2008)','lundi, mardi, jeudi et vendredi','20'),(1566,'Mme Yakhlef Houria','34080','0609548633','01-08-1982','marie','',' n import','20'),(1567,'Melle Parent Myriam','59230','0667237341','17/05:1982','celibataire','AGENT D\'ENTRETIEN PLUSIEURS CDD SOCIETE T.E.P\r\nFEMME DE MENAGE POUR DES PARTICULIERS REMUNERES CHEQUES EMPLOI-SERVICE\r\nAUXILLIAURE DE VIE AUPR7S D4UNE PERSONNE AGEE ATTEINTE DE LA MALADIE D\'ALZEIMER\r\n','tous les jours matins,journées, soirs,nuits','35'),(1568,'Melle Parent Myriam','59230','0667237341','17/05:1982','celibataire','AGENT D\'ENTRETIEN PLUSIEURS CDD SOCIETE T.E.P\r\nFEMME DE MENAGE POUR DES PARTICULIERS REMUNERES CHEQUES EMPLOI-SERVICE\r\nAUXILLIAURE DE VIE AUPR7S D4UNE PERSONNE AGEE ATTEINTE DE LA MALADIE D\'ALZEIMER\r\nAUXILLIARE DE VIE SCOLAIRE DURANT 3 ANSAUPRES D\'ENFANTS HANDICAPES EDUCATION NATIONALE\r\nEDUCATRICE VACATAIRE DANS UN FOYER POUR S.D.F\r\nDIFFERENTS STAGES POUR MES ETUDES D\'EDUCATEUR\r\nBAC\r\nC.A.P FLEURISTE\r\nSTAGE ET C.D.D. CHEZ UN FLEURISTE\r\n','tous les jours matins,journées, soirs,nuits','35'),(1569,'Mme Charpentier Sandrine','34130','0660693923','15/01/1974','celibataire','2004-2009:employée libre service au rayon boulangerie.Champion montpellier\r\n2001-2004:chef de rang-serveuse.Leon de bruxelle a montpellier\r\n1999-2001:aide ménagère a domicile.presence verte','lundi matin,mardi apres midi,jeudi matin,vendredi matin.','15'),(1570,'Mme AUDRAIN FLAURE','91210','0642562469','10 MAI 1988','autre','J\'ai travailler dans des batiment pendant 1an','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(1571,'Melle De Mulder Aurelie','62145','0650324663','08/07/1982','autre','j ai 3 ans d experience dans le nettoyage j ai travailler dans des bureau creche est aussi dans un laboratoire','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1572,'Melle Berthier Clémentine','34270','0613785663','16071987','celibataire','Je suis étudiante en BTS Bioanalyses et contrôles à Montpellier. Je souhaite travailler pendant les mois de juillet et août et si possible continuer pendant l\'année scolaire. J\'ai de l\'expérience dans les ménages à domicile et dans les baby sitting. je suis très motivée et dynamique.','du 3 au 19 juillet et du 1er au 19août tous les jours toute la journée.\r\ndu 20 au31 juillet et du 20 au 31 août uniquement les matins.','15'),(1573,'Mme ROMARY Liliane','57340','0646880429','02/07/1973','celibataire','9 annee de vie conjugale et familiale separee depuis peu j\'ai effectuez de nombreux cdd de remplacement dans differente entreprise comme hotel-particulier-fabrique de meuble etc le plus long ete 5 mois aeroport louvigny (nettoyages bureaux-sanitaires-hall et avion','chaque jour ','20'),(1574,'Mme BOBEREK Nathalie','62710','0645164227','27061967','marie','Particulier, maison de retraite, hopitaux, clinique, cantine, ecole(3 ans d\'expériences) ','Lundi matin, mardi matin et après midi, mercredi matin et après midi, jeudi matin et après midi, vendredi matin et après midi.','20'),(1575,'Melle Vinokurova Tatiana','94700','0678046735','21/08/1981','celibataire','Je faisais regulierement menage et repassage pour une famille pandant 2 ans.','Jeudi toute la journée','6'),(1576,'Melle Tatiana Vinokurova','94700','0678046735','21/08/1981','celibataire','Pendant 2 ans je faisais menage et repassage reguliement pour une famille. ','Jeudi toute la journée','8'),(1577,'Melle Picque Laetitia','62120','0627620560','28/02/1988','autre','2008: - employée libre service en boulangerie patisserie et secteur sec \r\n2009: - employée dans un magasin de decoration\r\n - conseillere de vente chez kiabi\r\nPendant toute l\'année: \r\n- comptabilité, secretariat et entretien au sein d\'un garage automobile','je suis disponible \r\nle mercredi matin de 8h a 12h\r\nle jeudi aprés midi de 15h a 19h\r\nle vendredi toute la journée de 8h a 19h','10'),(1578,'Mme Mortier Dominique','44300','','10 06 1958','celibataire','femme de ménage depuis 1996.je recherche pour la rentrée 2009 ,9 heures de ménage en complément de mes autres employeurs.','mercredi toute la journée et lundi après midi','9'),(1579,'Mme Ouariachi Zoubida','34080','','01/07/1979','celibataire','Déjà travailler entant qu\'agent d\'entretien a la mairie de montpellier au service enseignement, dans les bureaux entre autre chez AREVA dans les galerie de grande surfaces d\'hypermarché.J\'ai aussi travailler comme animatrice sociaux culturels dans les écoles et les centres aérés.J\'ai aussi occuper un poste d\'agent administratif au C.H.U Gui de Chauliac et André Benech a la direction des travaux.','lundi, mardi, jeudi, vendredi au matin','6'),(1580,'Mme DELAGE Christine','66480','0468834401','18/11/1962','marie','aide soignante depuis plus de 20ans en maison de retraite et clinique et 3ans de ménage et repassage chez des particuliers avec chèques emploi service','mardi matin et après midi ,jeudi matin et après midi,vendredi matin ','12'),(1581,'Melle Sinoquet Jennyfer','34540','0689840347','09031983','celibataire','j ai une experience de 3 ans en tant qu aide a domicile','tous les jours suf les wee-kend','35'),(1582,'Melle Harid Somia','35000','06 42 62 54 99','27/05/1988','celibataire','agent de préparation en agroalimentaire.','Lundi/ Mardi/ Mercredi/ Jeudi/ Samedi: matin et après-midi\r\nVendredi: matin','35'),(1583,'Mme GREVET Patricia','62320','06.87.88.19.73','07/06/1957','marie','1 an en tant que dame de ménage chez les particuliers (personnes agées)\r\n20 ans à la lainière de Roubaix','Du lundi au samedi après midi','20'),(1584,'Mme Taieb','34080','0434885894','03081964','marie','presque un an','mardi matin ,lundi l\'après midi\r\njeudi l\'après midi','22'),(1585,'Mme Yenal Sevda','57730','0610372076','17-11-1980','marie','du 26.05.03 au10.07.03 :pompes grundfos : travaux de production\r\ndu 04.08.03 au 31.10.03 : pompes grunfos :travaux de production','lundi ,mardi , jeudi, vendredi apres 18 h00','12'),(1586,'Melle Vianca','75017','06 59 96 51 51','15/12/1974','celibataire','aucun experience','les soirs et l\'apres midi.','10'),(1587,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(1588,'Melle ASRI Fatima-Zahra','34000','0673327359','31/08/1983','autre','Ménage chez les particuliers.\r\nAgent de service au CROUS de Montpellier.\r\nFemme de chambre à l\'hôtel \"Consuls des mers\"\r\nPlusieurs domaines de la vente et l\'accueil.\r\nAnimatrice dans un centre de vacances.\r\nRestauration.\r\n\r\nN.B.:\r\nJ\'ai déjà eu à utiliser des produits d\'entretien professionnels.\r\nPermis de conduire depuis 7 ans.\r\n','Je serai totalement disponible, chaque jour de la semaine à toute heure à compter du vendredi 26 juin 2009.','35'),(1589,'Melle Chevalier Laura','59125','0629820231','22/10/1987','autre','Travaillée quatres années dans dans ayant pratiquée tout ce qui à un rapport avec la vente et également le ménage dont les vitre, les poussières, laver à fond le magasin.\r\nC\'est faire également le repassage.','lundi,mardi,jeudi,vendredi toute la journée et le samedi du matin.','30'),(1590,'Melle LaMendola Jessica','57120','0387582269','30/03/1988','celibataire','travaillant dans la restauration je recherche un deuxiéme emploi','mardi,mercredi,vendredi à partir de 15h.\r\nlundi et jeudi et samedi de 15h à 17h\r\net tout les matins de 7h à 9h','15'),(1591,'Mme Artigala','45760','0614663101','01091962','celibataire','2 ans en tant qu\'aide à domicile\r\n2 ans en milieu hospitalier','toute la semaine','25'),(1592,'Melle BAZILE','34000','0646436440','03/11/1987','celibataire','Stages en établissement hospitalier (Val d\'Aurelle)en tant qu\'agent hospitalier et en maison de retraite (l\'Ensoleillade)en tant qu\'auxilliaire de vie durant mon BEP sanitaire et social.','Tous les matin de Lundi à Vendredi.','20'),(1593,'Melle Garcia Cloé','34750','0679728122','08/06/1989','celibataire','Je travaille actuellement pour l\'ADMR qui s\'occupe aussi des ménages.','Mardi, Mercredi et Jeudi après midi.\r\nSamedi et dimanche toute la journée','10'),(1594,'Mme Rakotomanga','91940','0672282650','11/04/1962','marie','je bénéficie de trois années d\'expériences en temps que femme de ménage chez des particuliers et aussi en entreprise','du lundi après midi au jeudi toute la journée',''),(1595,'Mr Birkener','54700','0642260084','19061989','celibataire','\r\nMadame, Monsieur,\r\n\r\n Je vient postuler afin de trouver un poste auprès de votre société\r\nJe serais ravi de convenir à vos recherche et à la façon dont je souhaite exploiter mes compétences\r\nJe reste à votre disposition pour plus amples renseignements.\r\n\r\n\r\nJe vous prie d\'agréer, Madame, Monsieur, l\'expression de mes salutations distinguées. \r\n\r\n \r\n\r\n\r\nmr birkener\r\n','tou les jour de 8h00a19h00','49'),(1596,'Melle Gregoire Severine','57000 metz','0669632738','23/07/1974','celibataire','j\'ai occupe des emploi de femme de chambre, lingere et gouvernante de chalet dans l\'hotellerie depuis 8 ans','toute la semaine','35'),(1597,'Melle Colpart Emeline','59300','0626162720','5 mai 1990','celibataire','je n\'est pas d\'experience','je suis libre dès que vous le souhaitez','20'),(1598,'Melle Juarez Valerie','34110','0659156005','15/04/1972','celibataire','j\'ai déjà travaillé en tant qu\'aide à domicile pour diverses assocaitions et divers particuliers je possede un c.a.p. d\'accueil en milieu rural','lundi,mardi,mercredi,jeudi,vendredi matin aprés midi et samedi dimanche aprés midi et soir ','30'),(1599,'Mme El Haddad Hadhoume','34080','0664781177','19051972','marie','aide ménagère','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1600,'Mme Revault Maryse','31000','0625868606','26081952','marie','j\'ai ete gardes de personnes agees gardes d\'enfants aides a domicile pendant la peroide de 13 ans ','lundi mardi mercredi jeudi vendredi le matin et l\'apres_midi.\r\n','35'),(1601,'Melle LECOUVEZ','59620','0624896770','19/11/1988','celibataire','Pour avoir travaillé dans différentes surfaces commerciales j\'ai été amenée au bon entretien ménager des locaux. Dans ce même temps, j\'ai rendu service bénévolement à des personnes agées en m\'occupant de diverses tâches qui m\'étaient demandées. ','Le lundi toute la journée, le mardi après-midi, le jeudi après-midi, le vendredi matin,le samedi matin et le dimanche. ','10'),(1602,'Melle Ragneau Sarah','35250','0682366232','01-11-1990','celibataire','- Nombreux babysittings depuis l\'âge de 14 ans\r\n- Palefrenière bénévole au Centre Équestre du Placis Vert (Thorigné Fouillard) de 2004 à 2006.\r\n- Aide moniteur (encadrement des cavaliers débutants) bénévole au Poney-club de Maison Neuve \r\n(Acigné) de 2006 à 2008.\r\n- Jeune fille au pair en Irlande de juillet 2008 à Mars 2009','Du lundi au dimanche, toute la journée','35'),(1603,'Melle Duquénoy','59600','0603737387','16/03/85','celibataire',' 2008 agent de nettoyage dans le milieu hospitalier\r\n2009 femme de menage chez particulier (repassage nettoyage ect.)\r\n2005 à 2007 aide a domicile chez particuler\r\n2005 à 2007 manutentionnaire au resto du coeur','lundi mardi mercredi jeudi vendredi toutes la journée','35'),(1604,'Melle Noel Alicia','35500','0630872567','07101989','autre','expériences professionnel en restauration où la propreté est de rigueur. Puis en tant que garde d\'enfants à domicile où j\'effectuais de moi-même des tâches ménagères : vaisselle, sols, faire le lit, les poussières.','Du Lundi au vendredi matins et soirs','20'),(1605,'Mme DEKIK','66170','06/31/35/90/25','1980','marie','TRAVAILLER POUR ONET SERVICE (cabestany) env 2 ANS pour la societe abilis ainsi que pour divers hotel ibis ,primevere , et nettoyage de bungalow ','libres tt les week end( perpignan et allentour)ou en semaine secteur nefiach ,millas ,66170 OU ille sur tet 66130 ',''),(1606,'Melle Lavenette Laura','27100','0689203418','19111991','celibataire','bep mhpe\r\nstage: 3 semaines en etablissement d\'enseignement(entretien des locaux)\r\nstage: en milieu hospitalier de 2 semaines','tout la semaine sauf le weekend(hygiene des locaux)','35'),(1607,'Melle Lavenette Laura','27100','0689203418','19111991','celibataire','','toute la semaine','30'),(1608,'Melle TAILLY Joséphine','34070','0611999735','11/05/1990','autre','','Tot le matin et en debut de soirée','15'),(1609,'Mme CARASCO Eva','66000','0612503206','07/12/1990','celibataire','-1mois de stage en maison de retraite en tant que ASH \r\n-15jrs de stage en maternelle\r\n-15jrs de stage en multi-acceuil (crèche) \r\n-Ménage effectué chez des particuliers','Lundi, Mardi, Mercredi,Jeudi, Vendredi ','35'),(1610,'Mme Nouri','77380','0621617563','10/11/1967','marie','J\'ai une grande expérience de secrétariat mais si je postule pour ce poste c\'est parce-que j\'ai besoin de travailler et que ce métier à des horaires souples.','Lundi matin, mardi matin, mercredi après-midi, jeudi matin, vendredi matin','6'),(1611,'Mme Nouri','77380','0621617563','10/11/1967','marie','J\'ai une grande expérience de secrétariat mais si je postule pour ce poste c\'est parce-que j\'ai besoin de travailler et que ce métier à des horaires souples.','Lundi matin, mardi matin, mercredi après-midi, jeudi matin, vendredi matin','6'),(1612,'Mme Royère Bélyse','31770','0625646226','17/07/1979','celibataire','J ai travaillé dans la restauration comme commis de cuisine et comme serveuse aussi.','Du Lundi à Vendredi avant-midi de 9h à 17h','35'),(1613,'Melle BEYOU Laura','34090','0679942558','29-12-1990','celibataire','ouvreuse bénévole dans un cinéma.\r\nagent de sécurité village.\r\nbabysitter.\r\nfemme de ménage chez des particuliers.','à voir. Grande disponibilité.','10'),(1614,'Melle Lahouel','59200','0603504308','24/04/1990','celibataire','Bonjour,\r\nje suis actuellement lycéenne je vous présente aujourd\'hui ma candidature\r\nj\'ai eu l\'occasion durant les vacances scolaires, de m\'instruire et d\'en connaitre un peu plus sur le milieu professionnelle et plus particulièrement sur le métier de femme de ménage, car j\'ai pu en effet proposer mon aide à plusieurs entreprise comme la votre, je me propose aujourd\'hui de vous faire bénéficier de ces expériences.\r\nJe suis très dynamique et motivé, et parfaitement autonome Si vous le souhaiter vous pouvez me contacter à tout moment de la journée.','je suis disponibles tout les jours des vacances scolaires, le week-end et les mercredis','30'),(1615,'Mme OURRICHANE','31300','0675384909','19/06/1991','celibataire','Je n\'ai pas d\'expérience professionnelles .','tous les jours de la semaine dans la matiné','10'),(1616,'Mme VASSEUR','29200','0680704748','27/10/1980','marie','J ai travaillé en tant qu agent d \'entretien pour une société de nettoyage, je suis actuellement assistante maternelle, j ai été auxiliaire de bureau, standardiste, hotesse d accueil','Lundi, mardi, jeudi et vendredi à partir de 9h30','15'),(1617,'Melle Turet Emeline','59138','0615417712','24041990','celibataire','secrétariat et 2 mois à ménissez','toute la semaine',''),(1618,'Melle Thoilliez Annaig','35200','0299323016','22061977','celibataire','10 ans de femme de chambre en hotelerie','lundi matin et apres midi , mardi matin et apres midi,mercredi matin et apres midi, jeudi matin et apres midi, vendredi matin,','15'),(1619,'Melle Thoilliez Annaig','35200','0299323016','22061977','celibataire','10 ans de femme de chambre en hotelerie','lundi matin et apres midi , mardi matin et apres midi,mercredi matin et apres midi, jeudi matin et apres midi, vendredi matin,','15'),(1620,'Mme Delage','66480','04 68 83 44 01','18/11/1962','marie','20 ans aide soignante maison de retraite et clinique\r\n3 ans ménage et repassage chez particuliers avec chèques emploi services','mardi et jeudi toute la journée\r\nvendredi matin','12'),(1621,'Mme Rakotomanga','91940','0672282650','11/04/1962','marie','je bénéficie de 3 ans d\'expériences professionnelles en tant que femme de ménage chez des particuliers. Je fais toutes les tâches ménagères sans exception','Lundi après-midi jusqu\'au jeudi toute la journée - Je suis véhiculée','15'),(1622,'Mme Azzouzi Houda','13005','0646635646','01-03-1971','celibataire','Je n\'est pas d\'expérience j\'ai apppri sur le tas. Je suis prête à être formé .','tous les jours','15'),(1623,'Melle Maameri Sabrina','91160','0629605490','09/03/1987','celibataire','diplôme d état de sage femme, Algérie\r\npremière année de médecine\r\nstages dans structures hospitalières\r\nbabysitting ','toute la semaine: du lundi au dimanche; de 08h00 à 20h00','20'),(1624,'Mme Pilloni Palma','57450','0615793783','22031959','autre','24 mois collège de Farebersviller','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1625,'Melle Radenac Elodie','22440','0627517173','03-11-1991','celibataire','','vacanses scolaires, matin, apres-midi et soir','35'),(1626,'Melle Azizi Nesrine','78280','0679713545','24/11/1978','celibataire','Je n\'ai pas d\'experience chez des particuliers,mais je suis tres motivée ,j\'ai le sens de l\'ordre et de l\'efficacité et diponible de suite .','disponible toutes les matinées.','15'),(1627,'Mme Sineau Manon','35000','0618902316','11/01/1987','autre','- cueillette\r\n- travail à la chaine (chaussures)\r\n- stages en collectivités\r\n- baby sitting occasionnel','lundi matin au vendredi après midi','25'),(1628,'Melle AURIOL Fanny','34000','0631162792','12 SEPTEMBRE 1990','celibataire','- Juillet- Aout 2007 : serveuse dans un hôtel restaurant à Béziers et agent d\'entretien.\r\n- vacances de Pâques 2008 : garde d\'enfant et entretien de la maison (ménage + repassage)\r\n- Juillet -Aout 2008: Vendeuse dans une boulangerie à Montpellier\r\n- Vacances de noël + pâques 2008: garde d\'enfants et entretien de la maison .','je suis disponible du 1er Aout au 31 Aout.\r\nA partir du mois de Septembre je serais disponible toute l\'année (sauf deux jours par semaine ) car je serais en prépa infirmière. ',''),(1629,'Melle AURIOL Fanny','34000','0631162792','12-09-1990','celibataire','- Juillet- Aout 2007 : serveuse dans un hôtel restaurant à Béziers et agent d\'entretien.\r\n- vacances de Pâques 2008 : garde d\'enfant et entretien de la maison (ménage + repassage)\r\n- Juillet -Aout 2008: Vendeuse dans une boulangerie à Montpellier\r\n- Vacances de noël + pâques 2008: garde d\'enfants et entretien de la maison .\r\n','je suis disponible du 1er Aout au 31 Aout.\r\nA partir du mois de Septembre je serais disponible toute l\'année (sauf deux jours par semaine ) car je serais en prépa infirmière.\r\n','35'),(1630,'Melle LE TEURNIER','22300','0686707662','19/09/1987','celibataire','2008-2010 Cristalens Industrie LANNION\r\nApprenti assistante de gestion PME-PMI (en cours)\r\n Gestion administrative\r\n Gestion comptable\r\n Gestion commerciale\r\n2006-2008 Super-Catena / Briconautic TREGASTEL\r\nApprenti vendeuse\r\n Caisse\r\n Conseil auprès des clients\r\n Rangement dans les rayons\r\n Approvisionnement\r\n Gestion de commande\r\nEté 2004-2005 Base nautique LA ROCHE DERRIEN\r\nSecrétaire \r\n Accueil \r\n Gestion des appels téléphonique\r\n Gestion des inscriptions\r\n Conseil\r\n Encaissement\r\nEté 2002-2003-2004 Particulier LANMERIN\r\nRamassage de cocos paimpolais\r\n\r\n','Samedi (matin et après midi)\r\nDimanche (matin)','10'),(1631,'Melle Anna Frejowska','34000','0682505058','07.06.1986','celibataire','famme de chambre a l\'hotel \"Qubus\"-les vacances precedents','tous les jours ','39'),(1632,'Melle Katarzyna Zorawska','34000','0682505058','28.10.1986','celibataire','femme de chambre a l\'hotel \"Bristol\" a Kielce, Pologne','tous les jours','40'),(1633,'Melle Velly','91570','0645487543','06 novembre 1986','autre','j\'ai travaillé deux ans en apprentissage et est entretenus les locaux de l\'école maternelle','je suis disponible le lundi toute la journée\r\nle mardi toute la journée\r\nle mercredi toute la journée \r\nle jeudi toute la journée le vendredi toute la journée','30'),(1634,'Melle Eulalie RADAFY','44000','0643339384','15/01/83','celibataire','ménage, repassage, plogeuse, garde d\'enfant','tous les jours et même les week-ends','20'),(1635,'Mme Quintero, Irma','13001','0612315248','04/05/1960','marie','J\'ai fait le ménage chez des particulier pendant neuf mois et aussi de la garde d\'enfant. C\'est deux famille très gentil, trois heure à la semaine chaq\'une. ','à partir de 8h00 jusqu\'à 19 h; dès maintenant, de lundi à samedi','21'),(1636,'Melle RAHA Abchir','34080','0634431449','21/12/1988','celibataire','Suite a votre annonce je me porte canidate pour le poste d\'Aide Ménagère proposée. Ayant déja occuper un poste en tant qu\'aide a domicile j\'ai pu acquérir des compétences dans l\'entretien du domicile, aide a la préparation des repas, refection des lits.\r\nJ\'ai également occpée un poste en tant qu\'employée d\'hôtel ou j\'effectuais dépoussièrage, entretien des sanitaires, aspirateur...\r\n','Disponible tous les jours de la semaine','35'),(1637,'Melle Brini Edwige','34070','0626241102','06/11/90','celibataire','Ménage chez particulier, ménage repassage préparations des repas...\r\n\r\n','Juillet Aout tous les jours','35'),(1638,'Mme Nyapjh','KjOfDkQkof','DdEKLurvRXfkmu','ocWvlvWGCTYC','celibataire','Y9TC5h <a href=\"http://ncvltrlmkhtt.com/\">ncvltrlmkhtt</a>, [url=http://yomnmimgpziy.com/]yomnmimgpziy[/url], [link=http://zfsqnmajatit.com/]zfsqnmajatit[/link], http://kdyjbouayryg.com/','Y9TC5h <a href=\"http://ncvltrlmkhtt.com/\">ncvltrlmkhtt</a>, [url=http://yomnmimgpziy.com/]yomnmimgpziy[/url], [link=http://zfsqnmajatit.com/]zfsqnmajatit[/link], http://kdyjbouayryg.com/','EB'),(1639,'Melle Lukabwe Meddy','75018','0622904931','15/05/1981','marie','j\'ai 3 ans d\'expérience dans le service de ménage.','Disponible du lundi au vendredi,les après midi.','20'),(1640,'Mme Guay Sabine','83130','0494582130','27/05/1990','celibataire','Stage en entreprise chaque année, en l\'hopital, en maison de retraite...','Du lundi au vendredi a partir de 9h jusqu\'à 18h ','35'),(1641,'Melle Davy Amélie','35160','0618263343','10 janvier 1987','celibataire','','Jeudi et Vendredi, toute la journée','15'),(1642,'Mme Hamon Michèle','44140','0240781511','260859','marie','3 ans comme employée de maison de 1995 à 1998','réponse de l\'annonce pole emploi numéro 463960A je suis disponible du lundi au vendredi','21'),(1643,'Mme CROQUEFER Myriam','62117','0623871301','14/06/1977','marie','Je travail hactuellemnt 6 heures par semaines chez un particulier. Et j\'ai travaillé 2 ans auprés d\'une personne agêe','Lundi aprés midi, Mardi aprés midi et Jeudi aprés midi','12'),(1644,'Melle Schneider Benedicte','57200','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1645,'Melle ','57200','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1646,'Melle Schneider Benedicte','57200','0387090664','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1647,'Melle Schneider Benedicte','57200','0387090664','070873','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1648,'Melle Schneider Benedicte','57200','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1649,'Melle Schneider Benedicte','57200','0684655463','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1650,'Melle Schneider Benedicte','57200','0684655463','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1651,'Melle Schneider Benedicte','57200','0684655463','070873','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1652,'Melle Schneider Benedicte','57200','0684655463','070873','celibataire','formation d\'auxiliaire de vie\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','lundi matin mardi apres midi etc','20'),(1653,'Melle Schneider Benedicte','57200','0684655463','070873','celibataire','formation d\'auxiliaire de vie\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','lundi matin mardi apres midi etc','20'),(1654,'Melle DEPREZ Cathy','57990','0677462048','24/07/1983','celibataire','2008-2009 AGENT DE PRODUCTION\r\n2007 AGENT DE LAVERIE(FAULQUEMONT)','lUNDI AU VENDREDI DE 6h00 à 18h00','20'),(1655,'Mme PETIT CHRISTELLE','44310','0698849871','01091972','marie','AUXILIAIRE DE VIE ,MENAGE CHEZ DES PARTICULIERS ET AUTO ENTREPRENEUR DU SERVICE A LA PERSONNE JE SUIS MANDATAIRE OU PRESTATAIRE ','LUNDI MATIN, mardi ,jeudi,vendredi matin',''),(1656,'Melle GERPHAGNON Noémie','31400','0680387164','07011988','celibataire','aucune dans le ménage','Tous les jours du mois d\'août (pour le moment)','35'),(1657,'Melle RADAFY Eulalie','44000','0643339384','15/01/83','celibataire','ménage, repassage, plongeuse, serveuse, assistante finançière','a toujours des temps libres tous les jours soit le matin ou l\'après midi, et même les weeks ends toute la journée.','20'),(1658,'Melle Iste Laetitia','35000','06 47 52 10 54','30/07/1990','celibataire','','toute la semaine','35'),(1659,'Melle Iste Laetitia','35000','06 47 52 10 54','30/07/1990','celibataire','','toute la semaine','35'),(1660,'Mme Quelennec','44100','06.04.02.93.76','19/11/71','marie','8 années dans le domaine du nettoyage industriel dont 3 au rang de chef d\'équipe.\r\n','du lundi au vendredi (6h à 19 h)','35'),(1661,'Melle Velly','91570','0645487543','06111986','autre','bonjour,\r\nj\'ai entretenus les locaux d\'une école maternelle,ainsi qu\'une classe.','j\'ai une grande disponibilité\r\nje suis également véhiculé et peux me rendre facilement','25'),(1662,'Mme ','91350','0667560432','021175','marie','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1663,'Mme Benyounes Najhiba','91350','0667560432','021175','marie','','je suis a la recherche d un emploi \r\n','30'),(1664,'Mme DUPONT','Audrey','0666728037','06/06/1976','autre','2001 - 2008 Agent d\'entretien\r\n1999 agent d\'entretien\r\n1996 - 1997 Agent d\'entretien','Lundi au vendredi','35'),(1665,'Mme Bahiri Chehrazade','34090','0616455966','24/02/1988','celibataire','SOGATRA: (LEZAN (30) )\r\nSTAGE EN COMPTABILITE-SECRÉTARIAT\r\nACTIVITÉS: repondre au téléphone, accueillir les clients et les diriger, enregistrer des écritures comptables, classer des dossiers, enregistrer des bordereaux de chèques et des factures...\r\n\r\nMMC: (MONTPELLIER (34) )\r\nENQUÊTRICE DANS LES TRAMWAYS\r\nACTIVITÉS: poser des questions aux passagers, reporter les réponses sur les fiches d\'enquêtes, compter les entrées et les sorties.\r\n\r\n\r\n\r\nPEPINIERES FESQUET (LEZAN (30) )\r\nACTIVITÉS: plantation viticole\r\n\r\nHOTEL IBIS (ALES (30) )\r\nACTIVITÉS: ménage\r\n\r\nPARTICULIERS: (MONTPELLIER (34) )\r\nACTIVITÉS: ménage \r\n','tous les week end','16'),(1666,'Melle Ruth Amandine','34090','0619132834','04/03/89','celibataire','1ans en maison de retraite en tant que ASH( agent de servieces Hospitalier, 4mois en tant qu\'auxiliaire de vie plus aide à domicile à vendrague.','du mardi au vendredi','25'),(1667,'Melle El Bourki Sihan','54700','0383824205','04/05/1992','celibataire','menage chez des particulier et en entreprise','toute la semaine','35'),(1668,'Melle Courcol','59400','0611295710','20/07/1981','celibataire','brioche pasquier 2 ans agent de fabrication et nettoyage des ligne production.','toute la semaine et weed end','35'),(1669,'Mme Routier Gillian','34725','0676704928','16/05/1963','autre','bonjour j\'ai plusieurs expèriences dans le domaine ma dernière étant un CDD de 6mois et demi a emergence 34','lundi,mardi,mercredi,jeudi,vendredi','20'),(1670,'Mme Routier Gillian','34725','0676704928','16/05/1963','autre','bonjour j\'ai plusieurs expèriences dans le domaine ma dernière étant un CDD de 6mois et demi a emergence 34','lundi,mardi,mercredi,jeudi,vendredi\r\nje recherche sur la region de clermont l\'hérault,lodeve,la boissiere ect merci','20'),(1671,'Mme DORE','35000','0223462933','17/04/1975','marie','2007 Vendeuse dans un magasin de prêt-à-porter\r\n2006 Agent d’entretien de bureaux\r\n2004 Serveuse dans un restaurant au Sénégal\r\n','Tous les jours de la semaine','20'),(1672,'Melle EL BOURKI','54700','0383824205','05/04/92','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1673,'Mme EL BOURKI Sihan','54700','0383824205','045-04-1992','celibataire','menage chez particulier cueillette chantier jeune','7 jour sur 7 jusqu\'a 30 aout','35'),(1674,'Mr Lemaire Thibaud','34070','0616132726','21081984','celibataire','Je n\'ai pas d\'expérience professionnelle mais je suis issu d\'une famille nombreuse où chacun avait sa part de ménage à faire, et je suis également sérieux et appliqué, et ne néglige aucun détail. Je suis disponible et motivé à apprendre tout ce qu\'il me fait défaut par rapport aux candidats possédant de l\'expérience.','Tous les jours de la semaine hors dimanches et jours fériés.','20'),(1675,'Melle Dauneau Marie','34280','0664156282','11/02/1982','celibataire','j\'ai travaille pendant 3ans dans différentes association d\'aide à domicile et maison de retraite entant qu\'Agent de Service Hospitalier.','du lundi au vendredi toute la journée.','35'),(1676,'Mr MARTIGNE Nicolas','34000','06 71 02 74 87','12 / 12 / 1988','celibataire','Titulaire d\'un BTS en audiovisuel pour tout ce qui concerne les métiers du Son (sonorisation, enregistrement, mixage, télévision, radio). J\'ai éffectué durant plusieurs années consécutives des travaux saisonniers (vendanges: effeuillage des pieds de vignes), et j\'ai effectué par le biais de ma formation de nombreux stages en entreprises (salle de concert, chaine de télévision). J\'ai 20ans et je suis travailleur, méticuleux, appliqué, et acidu.','24h/24 et 7j/7','35'),(1677,'Melle BAEZA Carla','34000','06.17.43.17.15','20-08-1990','celibataire','Aide à domicile : ménage, repassage, courses, repas.\r\nAccompagnement personnes âgées.','disponible toute la semaine (week end inclus) le matin ainsi que l\'après midi','30'),(1678,'Melle Lepage Céline','44840','0647973663','05/11/1979','autre','-animatrice pour enfants dans une cantine scolaire avec nettoyage et rangement.\r\n- vendeuse dans une maison de presse\r\n-adjoint administratif','lundi, mardi, jeudi, vendredi , toute la journée (sauf de 12à14h)\r\nsamedi matin\r\n','20'),(1679,'Melle Richez Aurore','62300','0661486069','140990','celibataire','','aucune contrainte ','20'),(1680,'Melle VERROT Emilie','34000','06 68 49 23 29','28/02/1988','celibataire','j\'ai effectué pas mal de stage en restauration en tant que serveuse','tous les jours de la semaine','35'),(1681,'Mme Witowiak','66100','0468564603','28/04/63','celibataire','association France Alzheimer, association aide à domicile.BEP SANITAIRE ET SOCIAL','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(1682,'Melle Pasquier Léa','44300','0682013388','26/11/1990','celibataire','employée polyvalente à mcdonalds\r\nstage divers ( maison de retraite, centre hospitalier)','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1683,'Mme BOUTABEL JULIE','93500','0648725337','02081990','marie','NIVEAU BEP HOTELLERIE\r\nEXPERIENCE FEMME DE CHAMBRE','LUNDI DE 8H A 12H\r\nMARDI A VENDREDI DE 8H A 12H ET DE 13H A 18H','32'),(1684,'Mme BOUTABEL JULIE','93500','0648725337','02081990','marie','NIVEAU BEP HOTELLERIE\r\nEXPERIENCE FEMME DE CHAMBRE','LUNDI DE 8H A 12H\r\nMARDI A VENDREDI DE 8H A 12H ET DE 13H A 18H','32'),(1685,'Melle Le Parc Camille','44800','0699770462','13/05/1987','autre','J\'ai travaillé au sein de la société ISOR en tant qu\'agent d\'entretien dans des bureaux.\r\nEt j\'ai effectué un stage au sein de l\'organisme d\'ADT44 en tant qu\'aide à domicile.','Du Lundi au Mardi : de 7h à 15h30\r\nDu Jeudi au Vendredi : de 7h à 15h30\r\nSamedi : toute la journée','15'),(1686,'Melle Sommer Francine','57430','0387970418','16071982','celibataire','J\'ai travaillé dans la restauration rapide puis en tant qu\'agent de production.\r\nEt enfin j\'ai fait plongeuse et aide menagere dans un hotel.','Lundi Mardi Mercredi Jeudi Vendredi dans la matinée','20'),(1687,'Mme Isabelle Larrosa','34350','0698468920','08/04/1989','autre','cv\r\nMlle isabelle larrosa \r\nNationalité Française\r\n20 ans\r\nNée le 08/04/1989 à narbonne\r\n8,rue eugène cabrol\r\n34350 Valras Plage France\r\nTel. mobile: 06.98.46.89.20\r\nEmail: leggisa@hotmail.fr \r\n Poste rechercher\r\n aide a domicile.\r\n \r\nFormation\r\n2006\r\n \r\nJules Fil\r\nBEP MIC niveau(métiers de la modes et industire connexe )\r\n \r\nCompétences\r\n \r\nCompétence Niveau\r\nCommercial: acceuil,conseil clientèle,vente,vente complémentaire,encaissement.\r\nGestion de stocks:inventaire,commandes,reception livraison,mise en stoks.\r\nCouture: réalisation de retouches(ourlets,pinces,fronces..)\r\nDivers: ouverture/fermeture de boutique,décoration/vitrine,entretien des locaux,\r\nespagnol,repassage,nétoyage,course,pharmacie.\r\nMes atouts: souriante,dynamique,bon relationnel,organisée,polyvalente.\r\n \r\nExpériences professionnelles\r\n2003/2004\r\n \r\nVendeuse, Stage\r\nMagasin BERTO, Lézignan Corbière\r\n \r\n2005/2006\r\n \r\nCouturière, Stage\r\nCentre Hospitalier Antoine Guéraud, Carcasonne\r\n \r\n2007\r\n \r\nVendeuse, Emploi Saisonnier\r\nNANA des plages, Valras plage\r\n \r\nCompétences Informatiques\r\n \r\nCompétence informatique Niveau\r\nword,works,recherche internet (utilisation d’un logiciel)\r\n \r\nCentres d’intérêt\r\n \r\ndanse clasique,patinage,sport aquatique,cinema,lectuce,internet.\r\npermis de conduire en cour.\r\n\r\n','lundi mardi mercedi jeudi vendredi matin et apre midi','30'),(1688,'Melle Peters Joëlle','29200','0615537341','0615537341','autre','Madame, Monsieur, \r\n\r\n Je vous envoie ce mail car je suis actuellement sans emploi et que j\'ai vu sur votre site que vous recrutez. Je suis très intéressée par ce travail. Je suis prête à apprendre ce que j\'aurai besoin de savoir pour exercer correctement ce travail. Je suis motivée, sociable et dynamique. Je n\'ai pas le permis. Je tiens à vous informer que du 14 août au 7 septembre 2009, je ne serai pas disponible pour des raisons personnelles; mais je souhaite travailler dès que possible. J\'espère que cet avoeu ne nuira pas à ma candidature. Pour toutes autres questions contacter moi. \r\n\r\n En attente d\'une réponse favorable, veuillez agréer Madame, Monsieur mes sincères salutations.\r\n','Lundi: matin et après midi; mardi: matin et après midi; vendredi matin et après midi.\r\n\r\n Sur Brest car pas de permis.','20'),(1689,'Mme Tisserand Sylviane','29380','0952183455','17/04/1962','autre','Aucunes expériences.','Du lundi au vendredi, matin et après-midi.','35'),(1690,'Mme Notebaert Brigitte','66600','0678452627','01-11-1972','marie','je suis salariée dans le ménage depuis 1991 plus dans les entreprises de nettoyage mais j\'ai travaillé chez certains particuliers depuis 2004 que vous pourrez contacter si vous etiez interresse.merci','lundi apres midi mardi apres midi \r\njeudi apres midi vendredi apres midi','12'),(1691,'Melle BELLAFDIL','30000','0646523934','220586','celibataire','je travaille depuis l \'age de mes 18ans dans une entreprise de la restauration rapide. je suis montée en grade et passeé plusieurs diplomes de management que j\'ai obtenue. Mais à present je souhaite changée de secteur et faire ce que j aime; nettoyer. Rares sont les gens qui aiment cela mais pour moi c\'est une vraie passion, depuis étant enfant j\'adore vraiment nettoyer! c\'est serieux!','disponible toutte la semaine voir pour week-end possible','35'),(1692,'Melle BELLAFDIL','30000','0646523934','220586','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1693,'Melle BELLAFDIL','30000','0646523934','220586','celibataire','je travaille depuis l \'age de mes 18ans dans une entreprise de la restauration rapide. je suis montée en grade et passeé plusieurs diplomes de management que j\'ai obtenue. Mais à present je souhaite changée de secteur et faire ce que j aime; nettoyer. Rares sont les gens qui aiment cela mais pour moi c\'est une vraie passion, depuis étant enfant j\'adore vraiment nettoyer! c\'est serieux!','disponible toutte la semaine voir pour week-end possible','35'),(1694,'Mme Bouaguid Mounia','34000','0616096917','19/08/1982','autre','Bonjour, \r\n\r\nJe suis actuellement à la recherche d\'un travail temporaire en temps que femme de ménage. \r\nJ\'ai de l\'expérience dans ce domaine et je pense avoir les qualités requises pour ce métier. \r\n\r\nDans l\'attente de vous rencontrer. \r\n\r\nCordialement\r\n\r\nMlle Bouaguid','Tous les jours de la semaine à partir du 1 août.\r\n','35'),(1695,'Mme Tighilt Sabrina','13014','060002927','27-04-1981','marie','- cinq ans comme femme au foyer\r\n\r\n-une année comme femme de maison pour le compte de l\'association main dans la main ','lundi après midi, mardi après midi..etc ','20'),(1696,'Melle Deraedt Celine','59210','0328666940','17/02/1991','autre','','disponible tous les jours méme le week-end de 9h à 20h','20'),(1697,'Melle Dabadie Aline','94450','0626954461','04/07/1977','celibataire','Garde d\'enfants de 3 mois à 2 ans\r\nau domicile des parents ','les lundis ou mardis ou les jeudis ou vendredis de 8 h 30 à 18 h','10'),(1698,'Melle BENAMEUR','45000','0625817741','05/07/1987','celibataire','Employée de maison chez Ménage et Compagnie St Jean de Braye.\r\nEmployée de maison chez A2micile45 Services aux Particulier Olivet.\r\nEmployée de propreté chez Propreté Services Orléans Libération.\r\nEmployée de maison chez Proximité services Olivet','Lundi matin,mercredi matin et jeudi matin. ','16'),(1699,'Melle Soares Tavares Silva Elisangela','95880','0621815298','01/09/1978','celibataire','7ANS DANS L\'ANIMATION DONT 4ANS ENTANT QUE DIRECTRICE DE CENTRE DE LOISIRS ET CENTRE DE VACANCES UN POSTE QUI NE FAVORISE MALHEUREUSEMENT PAS BEAUCOUP LE RELATIONNEL ET LA COMPLICITÉ ENTRE LES ENFANTS ET LES ADULTES CE QUI ME MANQUE BEAUCOUP. DE PLUS JE SOUHAITERAI ME RAPPROCHER DE MA FAMILLE ','TOUT LES JOURS A TEMPS PLEIN','40'),(1700,'Melle Soares Tavares Silva Elisangela','95880','0621815298','01/09/1978','celibataire','7ANS DANS L\'ANIMATION DONT 4ANS ENTANT QUE DIRECTRICE DE CENTRE DE LOISIRS ET CENTRE DE VACANCES UN POSTE QUI NE FAVORISE MALHEUREUSEMENT PAS BEAUCOUP LE RELATIONNEL ET LA COMPLICITÉ ENTRE LES ENFANTS ET LES ADULTES CE QUI ME MANQUE BEAUCOUP. DE PLUS JE SOUHAITERAI ME RAPPROCHER DE MA FAMILLE ','LUNDI AU VENDREDI TOUTE LA JOURNEE','40'),(1701,'Melle Coquerelle','59560','06/46/33/09/92','13/06/1983','autre','j\'ai de l\'experience depuis 2006 dans ce domaine je travail pour ma mere dans une socièté l\'apa pour son ménagé course toilette et couché esct et avnt ça pour la société gom dans les salle de sport en tant que femme de ménage et a la piscine municipale','lundi je suis libre toute la journée . \r\net touts les autres jours de la semeine je suis libre a partir de 11h00','35'),(1702,'Mme Nsonga Estella','95140','0650973730','24.07.1975','marie','j\'ai travaille une annee dans une societ de pei','lundi matin etjeudi matin','35'),(1703,'Mme Nsonga Estella','95140','0650973730','24.07.1975','marie','j\'ai travaille une annee dans une societ de pei','lundi matin etjeudi matin','35'),(1704,'Melle TAIBI','34080','0613750718','09061986','celibataire','','Tous les week-ends et les soirées, les lundis après midi, les mardis matin,les mercredis toute la journée, jeudi toute la journée, vendredi matin','30'),(1705,'Mme ROHR MIREILLE','57500','0387924670','25/05/1973','marie','J\' ai travaillé pendant 9 ans dans la restauration en tant qu\'aide cuisinière et j\'ai 5 ans d\'expérience en tant qu\'assistante maternelle.','Je suis libre les lundis, les mardis, les jeudis et les vendredis.','30'),(1706,'Melle EL BOURKI Sihan','54700','0383','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1707,'Mme EL BOURKI Sihan','54700','0383824205','05/04/1992','celibataire','menage,baby sitting, cueilleuse,','tous les jours jusqu\'a septembre et le mecredi aprés midi,samedi et le dimanche a partir de septembre','35'),(1708,'Melle Dudognon Fanny','31520','0665648028','11/05/1988','celibataire','2005-2008: Garde d\'enfants\r\nJuin 2007: Employée de médiathèque\r\nAoût 2008: Employée libre service en grande surface\r\n2007-2009: Remplaçante en tant qu\'aide auxiliaire de puériculture en crèche.','lundi, mardi, mercredi, jeudi','15'),(1709,'Melle Houcke ','59600','06156981061','12/02/1990','autre','2009: societe avon \r\n2008: a la grillade\r\n2007: a la gerinoise\r\n2006: au pcv quick','tous les jour sauf dimanche ','35'),(1710,'Melle MARTIN LANZA Barbara','13006','0618641730','02/04/1989','celibataire','','tous les jours, matin, après-midi et soir','15'),(1711,'Melle Hamdaoui','92500','0611037019','28/06/1986','celibataire','\r\n\r\n\r\n \r\nMadame, Monsieur,\r\n\r\n Je commence ma première année de BTS Services et Prestations des Secteurs Sanitaire et Social (SP3S) au sein de l’école ALTERNANCE-ACADEMY (Paris) à la rentrée 2009.\r\nJe suis vivement intéressée par une formation théorique mais surtout pratique.\r\nJe recherche donc un employeur susceptible de m’aider à passer mon examen sous forme de contrat de professionnalisation afin d’accroître mes connaissances dans le domaine du sanitaire et du social et de les mettre à profit.\r\nMes expériences professionnelles m\'ont permis de développer mon sens de responsabilité, du service et d\'avoir toutes les qualités requises par ces métiers comme une excellente organisation, de la courtoisie, et une grande aisance relationnelle.\r\nJe pourrai remplir des missions d’assistante, de gestionnaire, de conseillère ou toute autre mission alliant la gestion administrative et technique à la maîtrise des processus propres de votre activité. \r\n\r\n Je me tiens à votre entière disposition pour convenir d’un rendez-vous. \r\nJe vous prie, Madame, Monsieur, d\'agréer l\'expression de mes respectueuses salutations.\r\n\r\n\r\nHamdaoui Jihane\r\n\r\n\r\n\r\n','Je suis disponible trois jours dans la semaine.',''),(1712,'Melle Buranycz Nathalie','57800','0354819226','06101988','celibataire','Bonjour,j\'ai une expérience personnel dans le ménage.je suis d\'une nature dynamique,motivé,je donne toujours le meilleur de moi même.Mais je ne dispose pas d\'expérience professionnelles.dans l\'attente d\'une réponse favorable de votre part veuillez agréer madame,monsieur l\'exprétion de mes salutations.','lundi,mardi,mercredi,jeudi,vendredi','6'),(1713,'Mme Vogelgesang Ilse','57800','0354819226','230459','celibataire','bonjour,je posséde une expérience de 4 ans dans l\'entretien courant de locaux,j\'ai pu développer des compétences dans les activités de nettoyage,ainsi que dans le choix et le dosage des produits et dans l\'organisation du travail.\r\nJe suis également au fait des régles d\'hygiéné et de sécurité.\r\nMes qualités de rigueur et mon dynamisme me permette d\'assumer avec succés les responsabilités qui me son confiées.Mes différentes expériences font que je sais également m\'adapter à diverses situations de travail.\r\nJe serai heureuse de discuter avec vous de mes motivations l\'ors d\'un entretien.\r\nDans cette attente,je vous prie de recevoir,Madame,Monsieur,mes sincéres salutations..','je suis disponible le lundi,mardi,mercredi,jeudi,vendredi.de 8h30 à 11h30 et de 14h00 à 17h00','20'),(1714,'Mme Doré','35000','0223462933','17/04/1975','marie','Ménage chez les grands-parents de mon mari, sur Nantes, de décembre à février 2009\r\nAgent d’entretien de bureaux au Sénégal 6 mois en 2006\r\nServeuse dans un restaurant au Sénégal, 3 mois en 2004\r\n','Du lundi au dimanche, toute la journée.','35'),(1715,'Mme Lrxktw','oqySgoKWFG','fwqCjQAg','tIPCmwdpDDbUdsHyC','celibataire','hdn3Rj <a href=\"http://vypbdysodygc.com/\">vypbdysodygc</a>, [url=http://jawrdctedicr.com/]jawrdctedicr[/url], [link=http://dwikqfnxyeoq.com/]dwikqfnxyeoq[/link], http://zmbxqroodgpc.com/','hdn3Rj <a href=\"http://vypbdysodygc.com/\">vypbdysodygc</a>, [url=http://jawrdctedicr.com/]jawrdctedicr[/url], [link=http://dwikqfnxyeoq.com/]dwikqfnxyeoq[/link], http://zmbxqroodgpc.com/','tm'),(1716,'Mme Dochy Lucie','35000','0626483079','23/05/1989','celibataire','Je n\'ai jamais travaillé avec un organisme mais je suis motivée. J\'ai de nombreuses fois aidé mes grands parents à s\'occuper de leur maison.','toute la semaine sauf le week-end aprés 18h','4'),(1717,'Melle Audrey Smadja','34000','0664202855','12/04/1990','celibataire','quelques ménages chez des particuliers.','temps complet','25'),(1718,'Melle Lemonnier Laetitia','34070','0698184215','5 mai 1977','celibataire','1 an au service d\'une école de montpellier (cantine, entretien de salles de classe , bureaux , etc.. ','lundi, mardi, jeudi, vendredi de 9 h à 16 h ( j\'ai 2 enfants de 10 et 8 ans très autonomes!!!!)','20'),(1719,'Mme Luiselli Fouzia','57000','0686681454','29041967','marie','femme de ménage pendant 2ans chez des particuliers\r\nassistante dentiste pendant 2ans \r\ngarde d\'enfants','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1720,'Mme Kindt Cathy','59780','03.20.34.39.75','01/03/1977','celibataire','Depuis 2005 Aide ménagère chez des particuliers à temps partiel.\r\n\r\n2003/2004 Assistante maternelle à domicile.\r\n\r\n2001/2003 Garde d’un enfant de 8 ans (transport, école, goûter) et repassage le soir.\r\nAide ménagère (entretien des sols, des sanitaires et des meubles) et repassage chez des particuliers la journée.\r\n\r\n1999/2000 C.E.S. à l’école A. Daudet (maternel) et E. Zola (primaire) à Faches- Thumesnil.\r\n \r\n1998/1999 Aide hôtelière à l’hôtel Primevère Mons (repassage des serviettes, lessive, entretien des chambres et des sols). C.D.D. de 6 mois.\r\n\r\n1996/1997 Aide ménagère chez des personnes âgées, à Faches-Thumesnil.\r\n\r\n','LE LUNDI LE MARDI ET LE JEUDI','15'),(1721,'Mme Bednarek Pascaline','35560','0618442931','05.03.1958','marie','','lundi au vendredi','20'),(1722,'Melle Rocha Ana Paula','35700','0603782359','1981','celibataire','jesuis etudiante etrangere et je recheche un travail deja travail pendant un ans merci','Exemple : Lundi matin, Mardi après-midi, etc...','19'),(1723,'Mme DURAND Maryline','34080','0622383168','14-09-1970','marie','Je suis engagée depuis novembre 2008 par l\'APEF, agence d\'aide à domicile, mais n\'effectue que 12h hebdos.','Tous les après-midis ainsi que les mercredis et samedis matins.','20'),(1724,'Mme Conte Silvana','34000','0683720480','08/10/64','celibataire','Travail soigné, ponctualité, discrétion\r\nJe sais m\'occuper d\'une maison ou d\'un bureau\r\nDeux ans d\'expérience (ménage + garde d\'enfants à Marseille et à Aix en Provence\r\nMénage et garde d\'enfants chez les particuliers à Montpellier','Actuellement disponible tous les jours','26'),(1725,'Mme Rasolofo MarieNoelle','78210','0178513899','26/12/1969','marie','vendeuse-femme de menage chez les particuliers.','lundi,apres-midi,mardi apres-midi,mercredi apres-midi,jeudi apres-midi,vendredi apres-midi','20'),(1726,'Melle CHOLLET Priscillia Gwendoline','34080','06 46 56 71 63','29 aout 1991','celibataire','j\'ai travaillée dans une maison de retraite\r\nj\'ai travaillée dans un centre équestre\r\nj\'ai travaillée dans la maison de ma sœur pour le ménage et le babysitting','touts les soirs et tout le weekend jusqu\'au mois de septembre puis le mercredi après midi et le weekend','24'),(1727,'Mme Ribeiro','91320','0679132915','','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1728,'Mme Urosevic Jessica','91360','06 19 74 00 24','20/07/1988','marie','j\'ai de l\'experience dans le menage j\'ai travaillé dans de nombreuses maison de retraite et hopitaux en tant que femme de menage en societe de nettoyage et particuliers','tous les jours de la semaines du lundi au vendredi de 8h a 12h et de 14h a 16h ou 17h si c\'est possible','35'),(1729,'Melle Renoullaud Candy','17620','0606997007','15 04 81','celibataire','4 années d\'experiences entant qu\'auxiliaire de vie et assistante de vie en charente maritime.','lundi mardi mercredi jeudi vendredi samedi matin ','35'),(1730,'Melle Renoullaud Candy','17620','0606997007','15 04 81','celibataire','4 années d\'experiences entant qu\'auxiliaire de vie et assistante de vie en charente maritime.','lundi mardi mercredi jeudi vendredi samedi matin ','35'),(1731,'Mme El Moutaouakkil Najia','34080','0617683877','07/08/0975','marie','attache au service controle de gestion OCP maroc_delegue commerciale a promance et CVL_agent commerciale a AIDE maroc_seccretaire administrative a AIDE au maroc_emplye libre service a MARJANE menara marrakech_stagiare chef de rayon a MARJANE menara marrakech','disponible ','20'),(1732,'Mme LEBLOND MARIE-FRANCE','91540','0624841831','07/03/1962','celibataire','J\'ai travaillée pendant 5ans comme agent d\'entretien dans les écoles et batiments annexes ','tout les après-midi de 14h à 18H.\r\nPOSSIBILITES DE TRAVAILLER LES WEEK-END.ou de 14 H à 16h,et de 17H30 à 19h','20'),(1733,'Mme Bocquet','62138','0321401550','06/07/1972','marie','j ai travaille chez des particuliers pendant 1 ans en toute autonomie\r\navant j ai travaille comme fleuriste pendant 14 ans mais je souhaite retrouver un emploi dans l aide a la personne afin d avoir des horaires amenagés ','lundi,mardi,jeudi,vendredi,samedi','20'),(1734,'Mme DUMUR Frederique','34800','0467962082','08081973','marie','je suis mere au foyer et je cherche des heure de menage sur clermont herault et les allentour merci','du lundi au samedi de 8h a 18h','15'),(1735,'Mme Alaphilippe','92400','0677982673','090460','marie','aide domicile depuis 9ans','mercredi apres midi','4'),(1736,'Melle Legrand Léocadie','59650','0663460700','21071986','celibataire','Je suis actuellement agent d\'entretien pour la socièté GSI Vitronet de Croix.','Lundi, mardi, mercredi, jeudi et vendredi toute la journée.','20'),(1737,'Melle Andrianjafimahaleonirina A Ndonirina','34000','0411195906','29 mars 1987','celibataire','informatique,couturière,anglais ','tous les après_midi','6'),(1738,'Melle Andrianjafimahaleonirina Andonirina','34000','0411195906','29 mars 1987','celibataire','informatique,bonne couturière,anglais','lundi jusqu\'au vendredi,entre 10h à 17h','42'),(1739,'Melle Andrianjafimahaleonirina Andonirina','34000','0411195906','29 mars 1987','celibataire','informatique,bonne couturière,anglais','lundi jusqu\'au vendredi,entre 10h à 17h','42'),(1740,'Mme Carcreff Nina','22300','0625613079','13 06 1983','marie','jeune femme séparé avec un enfant souhaite travaillé dans proposition alors si vous êtes intéressé par ma candidature veuillez prendre contact avec moi s\'il vous plait car je souhaite vraiment travaillé merci','du lundi au vendredi après midi','25'),(1741,'Mme Jifwxrovr','aQjEtsmgXa','JbjOmxOUbjGKXeuP','cBCbKxEjvcqDh','celibataire','bPO1SH <a href=\"http://mlkpjlzlbfcz.com/\">mlkpjlzlbfcz</a>, [url=http://gfclahmdncew.com/]gfclahmdncew[/url], [link=http://ciwhbkuluksr.com/]ciwhbkuluksr[/link], http://bjmokczobwbv.com/','bPO1SH <a href=\"http://mlkpjlzlbfcz.com/\">mlkpjlzlbfcz</a>, [url=http://gfclahmdncew.com/]gfclahmdncew[/url], [link=http://ciwhbkuluksr.com/]ciwhbkuluksr[/link], http://bjmokczobwbv.com/','zK'),(1742,'Mme Taieb Latifa','34080','0434885894','03081964','marie','j\'ai déja travailler CESU ,depuis 7mois chez un particulier\r\nune contrat CDI a temps partial chez une association O2','Lundi l\'aprés midi ,Mardi de 8h à 17h le Mercredi le matin ,Jeudi le matin ,Vendredi l\'aprés midi\r\n','22'),(1743,'Mme MAKOSSO-MOURNEY','75012','0622179611','30/12/82','marie','Mars 06 à Nov 06: FEmme de menage chez particulier.\r\n\r\nJan 07 à juin 07: Effectue le repassage chez un paeticulier\r\n\r\nFev 08 à Dec 08 ; FEmme de menage en entrprise\r\n','Lundi,Mardi,mercredi,vendredi soir.','14'),(1744,'Melle Arnassan Vanina','34670','0688015973','26/10/1989','celibataire','2008 : Stage de formation professionnel service comptabilité, société Colas\r\n\r\n2008 : Travail saisonnier, Femme de ménage, Maison de retraite les Muriers, Castelnau-le-Lez ( 2 mois)\r\n\r\n2008 : Travail saisonnier, Serveuse, restaurant le Delphinium\r\n\r\n2008 : Stage de formation professionnel service comptabilité, entreprise Chiche Plomberie\r\n\r\n2007 : Travail saisonnier, femme de ménage, maison de retraite les Muriers ( 2 mois )\r\n\r\n2006 : Travail saisonnier, femme de ménage, maison de retraite les muriers ( 1 semaine )\r\n\r\n2006 : Stage de formation professionnel service comptabilité, entreprise chiche plomberie','Lundi aprés midi 17h-19h\r\nMecredi aprés midi 17h-19h\r\nSamedi matin 8h-11h','8'),(1745,'Melle Aranega','31700','0981682655','03-12-1971','autre','aide a domicile:entretien courant ou meme approfondi des locaux et du linge,préparations des repas aide a la toilette a l habillement de la personne et divers autres prestations dont je suis qualifier','matins et après midi du lundi au vendredi étudie toute offres ','35'),(1746,'Mme Lamy Brigitte','31100','0620722249','','celibataire','J ai travaillé dernierement pour un proviseur adjoint du collège Anatole France.Ce dernier ayant été promu dans un autre college en dehors de toulouse mon contrat a prit fin le 09/07/2009\r\n','mardi après-midi et jeudi après-midi','8 '),(1747,'Mme TOMASINI, Gayne Joyce','34070','0668679020','10/07/1977','marie','','LUNDI APRES MIDI, MARDI APRES MIDI, JEUDI APRES MIDI, SAMEDI APRES MIDI','12'),(1748,'Melle Tabiou Halissa','44300','0671457680','29/11/1986','celibataire','je suis étudiante à grenoble où je réside pendant l\'année scolaire. Pendant les vacances scolaires, je vis à nantes chez mes parents.\r\nEtant de nature indépendante, dynamique et souriante je recherche toujours des extra activités me permettant d\'arrondir mes fins de mois.\r\nJ\'aime le travail bien fait et ne recule pas face à l\'effort. Mon éducation m\'a très tôt appris à m\'occuper des plus jeunes et à faire la cuisine et le ménage. ','lundi après-midi à samedi soir','25'),(1749,'Mme ALVES','75016','0630318666','15/05/73','marie','15 ANS CHEZ DES PARTICULIERS TRES EXIGEANT','A VOIR','10'),(1750,'Melle CHRISTELLE BAHI','59000','0665525614','01/04/1985','celibataire','JUIN 2008-SEPTEMBRE 2008: FEMME DE MENAGE(MENAGE ET REPASSAGE )AU 05 RUE VILLARET DE JOYEUSE 75017 PARIS','MARDI MATIN,MERCREDI MATIN,JEUDI MATIN','&('),(1751,'Melle CHRISTELLE BAHI','59000','0665525614','01/04/1985','celibataire','JUIN 2008-SEPTEMBRE 2008: FEMME DE MENAGE(MENAGE ET REPASSAGE )AU 05 RUE VILLARET DE JOYEUSE 75017 PARIS','MARDI MATIN,MERCREDI MATIN,JEUDI MATIN','15'),(1752,'Mme Caetano Christine','91420','0679208222','08/03/1969','marie','12 années d\'experience agent d\'entretien des écoles maternelles\r\n+chez particulier','lundi : journée\r\nmardi : journée\r\nmercredi : journée\r\njeudi : journée \r\nvendredi : matin','35'),(1753,'Mme Bodin','34000','0492073152','21.05.1976','celibataire','plus de 10ans d\'experience','lundi,mardi,mercredi,jeudi,vendredi toute la journee ainsi que le samedi matin.disponible dans 1 mois','40'),(1754,'Mme Guigon Pauline','45800','0687914796','09/10/1980','celibataire','employée comme aide à domicile à \"aider services\" et \"le cercle des âges\" à Orléans. Expérience de plus de 6 mois.\r\nmotivéee.','lundi toute la journée\r\nmardi jusqu\'à 18h\r\npas le mercredi\r\njeudi toute la journée\r\nvendredi jusqu\'à 18h','28'),(1755,'Melle Giraudet Ludivine','34570','0670439076','21/11/1988','marie','je travaille depui le mois de mai come aide menagere a association apije et dom alliance et depuis un mois a admr ','lundi apres midi mardi apre midi mercredi matin jeudi matin et vendredi la journe et le week enier','35'),(1756,'Mme REGAYE Jennifer','75017','0625676701','06/11/1989','marie','Je travaille actuellement chez un couple de personnes âgées ou j\'effectue les tâches suivantes :\r\nnettoyage des sols, vaisselle, poussière,faire les lits,nettoyage salle de bains et WC, repassage, préparation des repas, courses diverses.','Lundi, mardi, mercredi, jeudi, vendredi ','20'),(1757,'Mme Manouvrier M Christine','59283','0327899856','190866','autre','je travaille pour 2association je recherche du travaille l apres midi secteur phalempin merignie bersee tourmignie raimbeaucourt roost warendin meme le samedi je peut faire des remplacementtel l apres midi svp','lundi matin mardi jeudi apres midi vendredi apres midi samedi matin tel lapres midi le matin je suit prise','15'),(1758,'Mme Vilhem','57455','0675528834','21/04/1970','marie','actuellement société de nettoyage ISS pour entreprise continental. Expérience chez particulier pendant 1 an ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(1759,'Mme GOMA Mylène','44200','0650938387','29/10/1971','celibataire','Mylène GOMA\r\n38 bd Victor Hugo\r\n44200 NANTES\r\n02 49 44 84 57\r\n06 50 93 83 87\r\nmalongamylene@yahoo.fr\r\n \r\n\r\n\r\n \r\n AGENT DE PROPRETE\r\n \r\n \r\n \r\n \r\nMON PROJET : Mettre mon savoir faire, mon expérience , ma formation et mes qualités humaines au service des clients .\r\n\r\n \r\nMES COMPETENCES :\r\n \r\n \r\n Respect des consignes\r\nUtilisation des produits de nettoyage \r\nEntrtien courant et de fond des différentes pièces du domicile\r\nDépoussiérage et aspiration \r\nNettoyage et désinfection\r\nRangement , lavage\r\nEntrtien et le repassage du linge\r\nAide en cuisine et préparation des repas\r\nPetites courses dans le quartier\r\nDynamique , motivée , sens de responsabilité\r\n \r\n \r\nPARCOURS PROFESSIONNEL\r\n \r\n \r\n2008-2009 : Employée familiale à MENAGE SERVICES (Nantes)\r\n \r\nMissions : Nettoyage à fond des différentes pièces du domicile , dépoussiérage et aspiration de sols et sanitaires , lavage des sanitaires ,vaisselle, repassage du linge ,rangement,aide en cuisine\r\n\r\n2003- 2008 : Femme de chambre dans différents hôtels à Nantes , Paris et dans la région parisienne .\r\n\r\nMissions : Entretien des chambres ,nettoyage des sols et sanitaires,préparation de l\'office , remplissage des frigots , trie linge sale\r\n Hôtel MERCURE BEAULIEU, Hôtel NOVOTEL BORDS DE LOIRE , Hôtel les LOGES EN JOSAS ,Hôtel COMPANILE Basilique Saint-Denis ,COMPANILE Bobigny, Hôtel HILTON Courcelles à Paris ;Hôtel KYRIAD porte d’Ivry ; Hôtel ODEON ; Hôtel HYATT PARK Vendôme à Paris ;HYATT Madeleine à Paris …\r\n \r\n \r\nBilan : Acquisition des compétences techniques et du sens du service.\r\n \r\n\r\nFORMATION :\r\n \r\n2008 : Formation d \'Employée familiale polyvalent\r\n1995-1997 : BTS Gestion Hôtelière\r\n1992-1993 :BAC G1 Techniques administratives\r\n \r\nDIVERS\r\n \r\nParle et ecrit correctement le francais \r\n','Matin du lundi au vendredi: de 6h-8h puis l\'17h-20haprès-midi de :','20'),(1760,'Mme THIRION Liliane','57340','0627713203','09/04/1966','autre','femme de ménage en usine.emploié de maison,menage repassage,cuisine.vendeuse en boulangerie.femme de ménage en hotelerie et sreveuse de petit dejeuner le matin.serveuse dans un café.emploié dans une station de service .dans une unsine de btb faire le linge des hospiteaux laver et repasser avec les machine insdustrielle.j ai travailler dans une unsine de pieces auto en controleuse.et maintemant de fait quelque heure de ménage chez un particulier ménage et repassage et je rang le linge.','lundi apres midi13h30.mardi toute la journée.mercredi aprés midi13h30.jeudi toute la journée.','30'),(1761,'Melle Pereira Rodrigues Celia','57280','0632122386','12/05/1990','celibataire','- Stage d\'une durée de 1 mois a la préfecture de Metz au service carte grise','Vacance scolaire, soir et weekend','15'),(1762,'Mme Perus Marielle','21800','03 80 32 96 49','05 03 1959','autre','Possède le certificat d\'études primaire et un CAP d\'employée de collectivités. J\'ai travaillé en maison de retraite, clinique comme employée de cuisine, puis comme agent de service hospitalier. Mon dernier emploi était celui d\'agent service hospitalier fonction aide soignante en région parisienne.','Très disponible, étudie toutes propositions.','28'),(1763,'Mme Perus Marielle','21800','03 80 32 96 49','05 03 1959','autre','Possède le certificat d\'études primaire et un CAP d\'employée de collectivités. J\'ai travaillé en maison de retraite, clinique comme employée de cuisine, puis comme agent de service hospitalier. Mon dernier emploi était celui d\'agent service hospitalier fonction aide soignante en région parisienne.','Très disponible, étudie toutes propositions sur départements 21,91. Actuellement domiciliée à Dijon (21), je souhaiterais me rapprocher de mes enfants domiciliés en région parisienne département 91.','28'),(1764,'Melle Desnos Sophie','34090','0625030367','09/10/1986','celibataire','employée en maison de retraite pendant 10 mois, (assistance permanente aux pensionnaires, entretien des chambres,... ) ','tous les jours matin midi et soir','35'),(1765,'Mme KHADRAOUI AGNES','34080','04 67 40 37 41','12 09 62','marie','mes experience professionnelles sont:femme de menage autement qualifier, tres serieuse et de confiance prouvait par plusieur patron que vous pourrait joidre ','le lundi matin - le mercredi matin levendredi matin. ','6'),(1766,'Melle BENZEGGOUTA Abir','13008','0606604019','27 mars 1985','celibataire','Janvier 2009 jusqu\'à présent: femme de ménage, repassage, entretien de maisons chez des\r\nparticuliers\r\nJuin 2008 à Janvier 2009 Métallerie Charnay:\r\nAgent d\'entretien\r\nÉté 2006 Pizzeria Calypso\r\nTitre: serveuse\r\nResponsabilités: service, plonge nettoyage, livraison','disponible les weekends et durant les vacances','2'),(1767,'Melle Vanstaevel','59300','0646435926','17091980','autre','ouvrière de production(finition et primage);agent de fabrication(toyota);hotesse d\'acceuil au centre commercial auchan','lundi,mardi,mercredi matin,jeudi,vendredi','30'),(1768,'Mme Doucet Aminata','44840','0624259259','25/05/1972','marie','ouvrier agricole,agent de proprété','lundi,mardi,mercredi,jeudi, vendredi ','20'),(1769,'Mme TOMASINI, GAYNE JOYCE','34070','0668679020','10/07/1977','marie','pas d\'experience','Lundi après-midi, Mercredi après-midi, Jeudi après-midi','12'),(1770,'Melle Virginie Garnier','31330','0650195768','08/02/89','celibataire','Jai un bepa services aux personnes. Jai travaillé en tant qu\'aide a domicile pendant un mois en remplacement. ','Lundi de 9h30 A 18H. MARDI DE 9H30 A 18H. MERCREDI DE 9H30 A 18H. JEUDI DE 9H30 A 18H. VENDREDI DE 9H30 A 18H. \r\n','5'),(1771,'Melle Machia Lydie','93000','0646507601','23 04 1977','celibataire','2009/2008 GARDE D ENFANTS DE 14 \r\nMOIS ET 5 ANS CHEZ PARTICULIERS\r\n2008/2005 GARDE DE PERSONNE AGEES ET MENAGE\r\n2005/2003 FEMME DE MENAGE ET REPASSAGE CHEZ PARTICULIER','LUNDI:matin et après midi\r\nMARDI:après midi\r\nMERCREDI:matin et après midi\r\nJEUDI:après midi\r\nVENDREDI:matin et après midi','15'),(1772,'Mme Pagenaud Frederique','57260','0630174406','16061968','celibataire','9 ans aide à domicile','mardi et jeudi matin ','10'),(1773,'Melle Ramon Valérie','28380','0668908489','07021970','celibataire','Après mes études,j\'ai travaillé dans une maison de retraite comme agent de service pendant 2 ans puis 3 ans dans un cabinet médical en tant que femme de ménage','tous les jours sauf les week-end pour l\'instant car je n\'ai pas de permis de conduire','25'),(1774,'Mme VANDEVELDE Valerie','13013','0486953003','16/10/1969','celibataire','10 ANS EN MAISONS DE RETRAITE.5 ANS EN INTERIM HOPITAUX ASH ET FEMME DE MENAGE DANS UN LABORATOIRE ET UN PEU DE PARTICULIER NON DECLAREE ','pour l\'instant 10H PAR SEMAINE .UN VENDREDI SUR DE ET TOUT LES WEEKEND ;','10'),(1775,'Melle GRELIER Marion','44230','0662260057','09/02/1987','celibataire','','le samedi toute la journée','10'),(1776,'Melle Cornélie Chantale','13011','0614089110','19/03/1971','celibataire','intérimaire ','tous les jours','35'),(1777,'Melle ROUX CECILE ','30560','0699255820','15/03/1978','celibataire','5ans entreprise privée de nettoiement.Plusieurs années aide a domicle mairie d ales.','Du lundi au samedi.','30'),(1778,'Mme Raynaud Michèle','34250','06 31 66 29 41','0701 1971','marie','Couture,repassage ,et nettoyage','Lundi ,Mardi ,vendredi','12'),(1779,'Mme BOYERflorence','13127','0610546158','11/04/65','marie','Actuellement,je fait du ménage chez des personnes.','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1780,'Mme Abdou Chamssi','13014','0669268864','01/12/1963','autre','1989 agent d\'entretient \"ajence l\'etoile centre\" la martine.\r\n1990 agent d\'entretien \"casomer\"\r\n1991 aide cuisinier \"Garnison Militaire\".\r\n1993 agent d\'entretient hopital edard toulouse.\r\n1997 haribo/PTT/restaurant le petit pont\r\n','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1781,'Melle Mhatli Nadia','13014','0634596287','29/03/84','celibataire','étant sérieuse et motivée, je suis prête à faire toutes les tâches ménagères même si on a pas d\'expériences c\'est des tâches qu\'on fasse tous les jours chez nous donc pourqoui pas chez les autres. ','tous les jours matin et après midi.','35'),(1782,'Mme Poncet Nathalie','29400','0633883581','08121977','marie','entretien des sanitaires dans un camping en tant que saisonnière','tous les après-midi','15'),(1783,'Mme Molina','31700','0625482227','19031979','autre','3 ans femme de chambre ;1 ans femme de ménage chez des particulier.et maintenant serveuse depuis 5 ans dans un restaurant a blagnac','tous les jours','30'),(1784,'Mme David Gisèle','44860','02/40/31/27/-80','14/09/1965','autre','employée de maison \r\nfemme de menage hotel\r\nje m\'occupe de ma mère handicape depuis 10 ans\r\nouvrière en blanchisserie industrielle','lundi,mardi,jeudi,vendredi','35'),(1785,'Melle Gajduskova Silvie','35700','0624064870','01/09/1988','celibataire','Bonjour,\r\nje suis Bénévole Centre de Loisir pour enfant en République Tchéque. J´ai travaillé comme jeune fille au-pair et femme de ménage en France. Je suis disponible tout de suite et je suis motivée.\r\n\r\nCordialement,\r\nSilvie Gajduskova','pendant toute la semaine (au besoin de client)','20'),(1786,'Mr Bianchi Jacques','59000','06 12 20 15 54','02/10/1965','celibataire','Opérateur PAO Image.\r\nOpérateur Scannériste Polyvalent.\r\nAide à domicile pour ma mère en fin de vie.','du lundi au vendredi','20'),(1787,'Mme CARLIER','59800','0615953749','02/09/1985','celibataire','Sans expériences professionnelles j\'ai les qualités requises étant mère au foyer depuis 1 an et demi et effectuant ses taches chez mes grands parents.','Du lundi au samedi de 06h à 23h','35'),(1788,'Mme Hobaya Rehana','13015','0646665976','13/01/1971','celibataire','FEMME DE MENAGE DANS UN GRAND HOTEL A ILE DE LA REUNION PENDANT QUELQUES MOIS.','LUNDI MARDI MERCREDI JEUDI VENDREDI , ET SAMIDI ET DIMANCHE TOUTE LA JOURNEE','35'),(1789,'Melle Kassim Soiymata','13016','0659027209','26-04-1990','celibataire','j\'ai travaillé dans elis a paris , au mac \'do','mercredi apés midi , samedi aprés midi et les vacances scolaire .','10'),(1790,'Mme Bodereau','72450','0614159361','04/10/1985','celibataire','En tant que femme de ménage a domicile: de septembre 2006 a mars 2008.\r\nEt dans les locaux d\'une entreprise depuis juillet 2009.\r\n','les mardis,jeudis et vendredis toute la journée.','15'),(1791,'Mme Bodereau Julie','72450','0614159361','04/10/1985','celibataire','de septembre 2006 a mars 2008 chez des particuliers 3h/jours, 4j/semaine.\r\net femme de ménage dans les locaux d\'une entreprise depuis début juillet 2009.','mardi, jkeudi et vendredi matin et après midi.','15'),(1792,'Melle MOUNOU Isabelle','13004','0613449223','22/12/1989','celibataire','- Trois mois en tant que femme de ménage chez des particuliers.\r\n- Comptable dans une agence immobilière.','Tous les jours de la semaine, aucunes contraintes.','35'),(1793,'Mme Galand','49124','0625162584','08011971','marie','1990 a 1996 agent de propreté à la poste.1996 à 2006 élevée mes enfants.2007 à 2009 travaillée à tfn et chez des particuliers. ','lundi, mardi,jeudi,vendredi toute la journée et mercredi matin','20'),(1794,'Mme Galand','49124','0625162584','08011971','marie','1990 a 1996 agent de propreté à la poste.1996 à 2006 élevée mes enfants.2007 à 2009 travaillée à tfn et chez des particuliers. ','lundi, mardi,jeudi,vendredi toute la journée et mercredi matin','20'),(1795,'Melle OLIVES','13008','0610148849','10/11/1984','celibataire','Je possède des expériences professionnelles dans la vente en prêt à porter féminin, j\'ai aussi été assistante maternelle pendant six mois.','Tout les matins','28'),(1796,'Mme CUREZ JOSIANE','91170','0169965646','28/07/1964','autre','MES EXPERIENCES JE FAIS DEVIS ET\r\nFACTURES ACTUELLEMENT /','MARDI APRES MIDI MERCREDI JEUDI','5'),(1797,'Melle Knapic','57510','0355033339','15/02/1980','celibataire','1 an comme aide à domicile.\r\nPlusieurs années dans le domaine de la production.\r\nQuelques experience pour du nettoyage indistriel.','lundi 9h-18h\r\nmardi 9h-18h\r\nmercredi 9h-18h\r\nJeudi 14h-18h\r\nvendredi 9h-18h','30'),(1798,'Mme Fathali Hédia','13240','0677913355','01/03/1978','marie','J\'ai une bonne expérience dans le domaine de ménage,repassage,soutien scolaire et cours d\'informatique à domicile','disponible toute la semaine du 8h à 18h.','32'),(1799,'Melle Adam Sandrine','57140','0609964875','25/07/1984','celibataire','2007 : vrp\r\n2002 : vendeuse\r\n2001 : stage de secrétariat\r\n1999 : stage de fleuriste','du lundi au vendredi. matin et apres midi','25'),(1800,'Melle Medjo Rose','94000','0603669835','07/12/1988','celibataire','agent de services hospitaliers \r\naide a domicile ','lundi au vendredi de 7h a 20h ','35'),(1801,'Mme Lorito Christel','13013 mars','0673861419','15-03-1973','marie','travaille chez un particulier,en clinique et actuellement dans les écoles primaire','mercredi et le weekend.je n\'ai pas de vehicule','24'),(1802,'Melle Benaoun Sarra','34000','0628473160','10/09/1986','celibataire','juillet aout 2004 a 2007 agent d entretient dans camping plages\r\njuillet aout 2007 2008 femme de chambre hotel Ibis','toute la semaine','35'),(1803,'Mme Van Rompaey Dephine','13003','0648180703','03051976','celibataire','stage en maison de retraite, en association aide a domicile, formation assistante de vie, infa marsielle bonneveine, bns acquit(secourisme)','du lundi au vendredi de 09h00 à 16h00, le samedi au dimanche de 08h00 à 20h00','50'),(1804,'Mme Marie-Claire LAMANDA','34110','0467748157','17/06/1951','autre','J\'ai fais le ménage et repassage chez moi et pour d\'autres personnes, j\'ai aidé des personnes agées en bénévolat','étant donné ma facilité d\' adaptation, vos horaires seront les miens.',''),(1805,'Mme Pereira Da Costa Alice','78390','0130589434','28/09/1985','marie','repasse ,lessive,sortir les poubelles,nettoyages des vitres,vaisselle,poussière','lundi,mardi,jeudi,vendredi toute la journée','35'),(1806,'Melle MORTIER Gwénaele','44100','0642141390','07/10/1970','celibataire','bonjour j\'ai remplacer les auxiliaire de vie de l\' H.A.D de Nantes en 2005 et 2007','je suis disponible à partir du 1er octobre le lundi,mardi,jeudi,vendredi de 8h à 18h','35'),(1807,'Mme ','92350','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1808,'Melle Rocha Ana Paula','35700','0603782359','08-02-1981','celibataire','actuellement étudiante à rennes ou je perfectionne mon français, je suis déjà travaiz comment femme de chambre dans une hotel de chaines international et egalement comment femme de menage chez particulier en afrique du sud.','de lundi au dimanche.','17'),(1809,'Mme Fetiveau Nadia','33133','0557748003','21/02/1983','marie','je viens vous solliciter pour un poste d\'aide à domicile . Ayant deux enfants j ai acquis une certaine organisation de ma maison je suis certaine d etre quelqu un doté d\'un tres bon relationnelle d\'une patience et j\'ai beaucoup de dynamisme je suis quelqu un de tres exigent dans mon travaille . En espérent avoir de vos nouvelles un futur entretien me permetterait de vive voix de pouvoir vous faire part de toutes mes motivations . Monsieur Madame veuillez agréer mes sincères salutations .','lundi, mardi, jeudi, vendredi toutes les journées ','25'),(1810,'Mme Carvalhal Vera','91170','0610667621','27-06-1981','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1811,'Mme Oswald Corinne','57740','0632135974','22/08/1967','marie','employée polyvalente en restauration,travail dans une entreprise de nettoyage','lundi matin, mardi matin, mercredi matin,jeudi matin,vendredi matin','30'),(1812,'Melle Smahi Yasmina','13007','0623914806','21-06-1983','celibataire','','lundi,mardi, mercredi, jeudi, vendredi','20'),(1813,'Melle Hoffman Stéphanie','59187','0327891448','03/06/1987','autre','Agent d\'entretien dans une crèche sur Douai\r\nFemme de ménage chez particulier','Du lundi au vendredi de 9h à 12h et de 13h 17h','18'),(1814,'Melle Duzelier','29200','0650423488','15-10-1987','celibataire','2007 agent d\'entretien pendant 2 mois\r\n\r\n2004 ménage chez un particulier \r\n pendant 1 mois','Je suis étudiante en diététique par correspondance, et je recherche un emploi avant le début de mes stages, ces derniers commençant en février. \r\nJe suis disponible dès le 15 septembre.','15'),(1815,'Melle Sedira','13013','0635883451','06/04/1976','celibataire','2003/2005 ash maison de retraite\r\n2006/2007 agent d\'entretien societe cejip \r\n2006/2007 aide a domicile personne agée ainsi que personne handicapeé mental \r\n2007 aide a domicile socite o2\r\n2009 aide a domicile societe apaf','lundi apres midi','35'),(1816,'Mme Ferrat Yasmina','13002','0605142615','17/06/1988','marie','Cela fait trois ans que j\'alterne des postes de commerciales sédentaire ou commerciales terrain.\r\nJ\'ai eu en étant étudiante des ménages auprés de particuliers.','Tous les matin en semaine,le soir, et tous les weekends.','20'),(1817,'Mme Lavie Maria Chez Madame Pineau','72000','0632426560','12/06/64','marie','2004-2005: admr comme aide a domicile','tous les matins et tous les apres midi','35'),(1818,'Mme Alfonso','13012','0621967543','29/04/1981','marie','j\'ai travaillé pendant une année avec O2 Marseille sud et je souhaite me rapproché de l\'école de mes enfants pour moins de déplacement dans la journée par contre mon contrat était 30 heures par semaine donc je souhaite savoir si vous serriez intéressé par ma candidature pour un poste autour du 12 arrondissement.','Lundi : 9H - 17H\r\nMardi : 9H - 17H\r\nMercredi : 9H - 14H \r\nJeudi : 9H - 17H\r\nVendredi : 9H - 17H\r\nSamedi :8H - 12H','35'),(1819,'Mme WELTZER Carole','57000','0631399219','26021987','celibataire','J\'ai travaillé 5 ans dans la restauration en temps qu\'employer polyvalente (service, cuisine, ménage) en saisonnier et extra scolaire. ','Je connaitrais mes disponibilités à partir de mi septembre','10'),(1820,'Melle Caro Sabrina','22170','09.63.68.32.28','02021984','autre','en 2001: 1ere année de BEPA services aux personnes,remplacement en foyer logement a lanvollon (22). remplacement au comité cantonnal d\'entraide de pléguien (22). efféctuée plusieur stages en milieu hospitalier.','le lundi matin et apres midi\r\nle mardi matin et apres midi\r\nle mercredi matin et après midi\r\nle jeudi matin et après midi\r\nle vendredi matin et après midi','20'),(1821,'Mme BERTHE','13002','0616203536','04121965','celibataire','je suis fleuriste depuis 23ans ,mais pour un complement de salaire ,je recherche a faire des heures de menage .','1ere semaine disponible :mardi mercredi samedi\r\n2eme semaine disponible.lundi jeudi vendredi','6'),(1822,'Melle Kermiche Nadia','31200','0618218280','12/02/1983','celibataire','3ans d\'expérience en garde enfant avec prise en charge du repassage','lundi jusqu\'à 15h30,mardi jusqu\'à 15h30,jeudi jusqu\'à 15h30, vendredi jusqu\'à 13h30','10'),(1823,'Mme LOHOU CECILE','29800','0298218981','23101976','marie','12 ANNEES DE VENTE DE VETEMENTS ET CHAUSSURES','LUNDI- MARDI- JEUDI-VENDREDI','25'),(1824,'Melle Roboquin Laurence','13008','0659686786','08/01/1982','celibataire','je n\'ai aucune experience avec les personnes agées mais je travaille le matin ds les collectivites .\r\nen attendant une reponse de votre part je vs pri d\'agrées madame , monsieur mes sincere salutation ','lundi , mardi , mercredi, jeudi et vendredi de 15 h a 19 h','20'),(1825,'Mme Montoya Magali','13011','0622102684','01111980','celibataire','aide a domicile dans plusieures entreprise:la faad ,papimami assistance,arcade,particulier.j\'ai etait garde malades.','lundi,mardi,jeudi,vendredi de 10h a 15heures','12'),(1826,'Mme Funfrock Cecile','13013','06.65.38.24.02','09/03/1980','marie','bep sanitaire et sociale , cap petite enfance\r\n\r\ntravailler 8 mois en maison de retraite, et 1 mois a domicile en remplacement chez une personne agée','du lundi , mardi , jeudi et vendredi de 9h a 14h\r\n\r\nmercredi de 8h a 12h',''),(1827,'Melle Spano Angelique','13006','0623970807','05/01/1983','celibataire',' AIDE A DOMICILE\r\n\r\n\r\n COMPETENCES\r\n\r\n - Garde d\'enfants de 1 an à 13 ans(repas,la toilette,activités,sorties...)\r\n -Préparation repas pour personne âgées\r\n -Ménage et repassage\r\n -Courses\r\n -Toilette de la personne âgées et des bébés\r\n -Sortir les chiens\r\n- \r\n\r\n EXPERIENCES\r\n\r\n 2009 Je garde les enfants de mes amies\r\n\r\n 2003/2009 Je m\'occupe de ma grand mère et de son intérieur\r\n\r\n 2007 Je m\'occupe de ma belle fille (la petite de mon compagnon)\r\n\r\n 2004/2005 Babysitting et garde des enfants de ma famille et des amies\r\n\r\n 2003 Aide soignante dans divers services dont la crèche \r\n\r\n 2002 Aide a domicile personnes âgées ,femmes enceinte\r\n\r\n \r\n\r\n\r\n FORMATION /DIPLOME\r\n\r\n 2003 Concours aide soignante candidat libre (réussit)\r\n\r\n 2001/2002 BEP sanitaire médicaux et social ( non obtenu)\r\n\r\n 2000 BEPC Obtention du diplôme\r\n\r\n\r\n HOBBIES\r\n\r\n\r\n Musique (orgue électronique),puzzle ,randonnées,animaux\r\n','toute la semaine','35'),(1828,'Melle Costes Marine','34090','0952949954','03/12/1987','celibataire','aide a domicile pendant 6 mois chez un couple d\'handicapés','lundi: matin,midi,apres-midi\r\nmardi:idem\r\nmercredi:idem\r\njeudi:idem\r\nvendredi:matin,midi','25'),(1829,'Melle Minisini Helene','30000','0619365057','23 09 1972','celibataire','(2009agent de propreté cdi(2h)jour)alter services (montpellier nettoyage des locaux et sanitaires à la coupole des halles (nimes)','ledu mardu mecrdu jed vadr samedi )midi disponibilites','35'),(1830,'Melle Besoin Sandra','54200','0672160958','28 cecembre 1987','autre','2008: remplacement agent entretien 2007: garde d\'enfant a domicile\r\n2004: agent d\'entretien et auxiliaire de vie ','du lundi au jeudi matin et le vendredi apres midi ','20'),(1831,'Melle Besoin Sandra','54200','0672160958','28 cecembre 1987','autre','2008: remplacement agent entretien 2007: garde d\'enfant a domicile\r\n2004: agent d\'entretien et auxiliaire de vie ',' lundi au jeudi matin et le vendredi apres midi ','20'),(1832,'Mme During Solange','57330','0637040902','01-04-1962','autre','agent polyvalent.Cuisiniere.vendeuse.aide menagere','lundi,mardi,mercredi,jeudi\r\n','15'),(1833,'Mr Nougaoui Hicham','13015','0491608726','15/11/1980','marie','-Nettoyage des vitres\r\n-Nettoyage de bureaux (sanitaire, poussière, lavage sols, vider les poubelles, vitre)\r\n-Passer l\'auto laveuse, l\'aspirateur, karsher\r\n-Vider les contenaires, les poubelles\r\n-Nettoyer les cages d\'escalier, parking sous terrain, ascenseur\r\n ','tous les jours\r\ndu lundi au dimanche\r\ntravail de jour\r\ntravail de nuit\r\njours fériés','35'),(1834,'Mr Nougaoui Hicham','13015','0491608726','15/11/1980','marie','-Nettoyage des vitres\r\n-Nettoyage de bureaux (sanitaire, poussière, lavage sols, vider les poubelles, vitre)\r\n-Passer l\'auto laveuse, l\'aspirateur, karsher\r\n-Vider les contenaires, les poubelles\r\n-Nettoyer les cages d\'escalier, parking sous terrain, ascenseur\r\n ','tous les jours\r\ndu lundi au dimanche\r\ntravail de jour\r\ntravail de nuit\r\njours fériés','35'),(1835,'Mme Chesnel Christelle','45240','0650822812','04/01/1976','marie','Aide a domicile au sein d\'une association pendant 7 ans. j\'ai démissionné récemment pour rejoindre mon mari dans le loiret.je suis très expérimenté dans le domaine de l\'entretien du domicile et du repassage. ','Du lundi au vendredi de 8h a 18h maximum','30'),(1836,'Mr Maillet Michael','75015','06.21.72.44.66','23:01:1981','celibataire','Dec janvier 2009 Mission d’intérim à la Direction Courrier RH de La Poste. \r\nGestionnaire RH .Gestion entrées/sorties du personnel-Contrôle des indemnités et absences-actions de formation-Saisie sur logiciel interne des informations salariées lié au transfert des centres d\'activité des centres d\'appels et de télévente- bascule vers I-Géode.\r\nOctobre 2008 Mission d’intérim chez C&A. \r\nAssistant RH. Rédaction de contrats de travail, gestion des badges et pointage \r\n Embauches sur Zadig, arrêts maladie, congés payés, plannings collectifs, Courriers. \r\n\r\nFévrier- juillet 2007 Stage-Assistant RH aux Cours Legendre. \r\nThème de mémoire :” La politique de fidélisation des salariés mandatés dans le secteur des services à la personne“. \r\n 1er établissement privé d\'enseignement général par correspondance\r\nConduites des entretiens individuels avec les candidats de la région Ile de France. \r\nGestion de la base de données « Legendre »: saisis et suivis des Dossiers familles et enseignants, mises à jour de la base de données. \r\nAménagement des plannings Clients et mandataires (Cours particuliers/ stages intensifs).\r\nPrésentation et communication de l’offre « Legendre » en vue d’une fidélisation des familles et des intervenants\r\nTri des CV et des candidatures, Gestion du n° Azur de l’entreprise (0.810.177.177): \r\n\r\nAvril- juillet 2006 Stage-Assistant RH au sein de France Télécom.\r\nDivision Réseaux, Opérateur et Système d’Information (RO&SI)\r\nThème de rapport de stage : “L’administration du Personnel et la paie à la DRH de France Télécom au sein de l’Espace mutualisé-Gestion individuelle“\r\nGestion des dossiers de RRH pour le compte de RO&SI. \r\nContribution au suivi des grèves (logiciel RH IMPACT) et à la gestion de la masse salariale (dossiers de promotion, de recrutement et de mobilité).\r\nTransmission des informations nécessaires à l\'établissement de la paye (tickets restaurants, frais de transport, forfaits téléphoniques)\r\nChargé des mises à jour et des compléments d\'informations sur l\'annuaire intra-groupe. \r\nGestion des convocations et du suivi des visites médicales.\r\n','immédiatement','35'),(1837,'Mme BOEHM','67240','0688987430','31/03/66','autre','expérience de 10 années chez particuliers ','du lundi au vendredi','35'),(1838,'Mme Boehm Isabelle','67240','0688987430','31:03:66','celibataire','10 années chez des particuliers','du lundi au vendredi','35'),(1839,'Mme Boehm Isabelle','67240','0688987430','31:03:66','celibataire','10 années chez des particuliers','du lundi au vendredi','35'),(1840,'Mme BASSOT','13012','0624560739','20/03/1981','marie','aucune','SEMAINE à partir de 17H\r\nweek end toute la journée','20'),(1841,'Mme Sanchez Correia','59100','0619011090','01 11 1981','autre','6 ans d\'expériences','Du Lundi au Vendredi\r\nDu matin ( 8h) a l\'après-midi (18h)','35'),(1842,'Mme Boulal Fatma','13014','0491631638','21/09/1961','celibataire','','Tous les jours de 8h à 17h.','15'),(1843,'Mme MESNILFATIMA','340000','0612765075','19.11.1956','autre','5ANS COMME AIDE A DOMICILE','LINDI MATIN MARDI MATINJEUDI','12'),(1844,'Mme Bassououi Kadija','59770','0327309532','14/01/1965','marie','Vous recherchez une femme de ménage qualifiée dans l\'entretien de bureaux et de locaux professionnels ou particuliers. \r\n\r\n \r\nJe ne peux vous donner de CV Car je n\'ai jamais travaillé, je suis mére au foyer j\'ai consacré ma vie à ma famille cependant il commence à voler de leurs propres ailes et se serai pour moi une opportunité de trouver un travail . Durant cette période j\'ai pu pratiquer le menage le repasse et toutes les tâches liées à l\'habitation je possède une bonne expérience de l\'entretien. Sérieuse et consciencieuse, j\'ai appris à travailler rapidement et avec un maximum d\'efficacité.\r\n\r\nDisponible pour vous rencontrer rapidement, je vous prie d\'agréer, Madame, l\'expression de mes salutations distinguées','disponibles a n\'importe quel heure','35'),(1845,'Mme MAÏDOU','66300','0620687691','23/10/1974','marie','Mère de famille de trois enfants, je pense avoir les qualités requises pour entretenir une maison, aide a domicile chez des particuliers a pézilla la rivière pour la socièté domicil plus','Lundi, mardi, mercredi après-midi, jeudi et vendredi, matinée après 9h00',''),(1846,'Melle NKOULE NKOGHE Carinne','','0625901488','11/02/1979','celibataire','déja travaillé dans les hotels entant que ménagère au Gabon','Lundi, marid, mercredi, jeudi, vendredi, du matin aus soir','20'),(1847,'Melle NKOULE NKOGHE Carinne','57000,METZ','0625901488','11/02/1979','celibataire','j\'ai déja travaillé entant que ménagère dans les hotels au Gabon.','Lundi, mardi, mercredi, jeudi, vendredi du matin au soi','20'),(1848,'Melle Fidler Veronique','57300','0623124122','12111976','celibataire','septembre 1997 agent de promotion,leclerc maizieres les metz.aout 1997 fille de service ,o.p.c.v hagondange.juin a juillet 1997 agent d entretien,sin et stes maizieres les metz.octobre 1995 a juin 1198:agent de production,faure et machet,woippy.mars 1999 a ca jour:employe de restauration,flunch auchan semecourt','lundi:matin,apres midi.mardi:matin,apres midi.mercredi matin.jeudi:matin,apres midi.vendredi:matin,apres midi','25'),(1849,'Mme Lindauer Liliane','57515','0355990209','29061959','celibataire','Travaillé 4ans chez une personne diabétique et presque non voyante,effectue les courses ,la cuisine ,ménage, et promenade...','disponible du lundi au vendrdi de 8h à 13h','20'),(1850,'Mme BELOUADE Hkeira','34000','0434885894','19051955','marie','Bonsoir,\r\nje travail chez des particuliers chèque emploi service ','Lundi matin ,et apré midi,mardi matin ,mercredi,','28'),(1851,'Mme Alcon Emilie','34400','0684475362','17-03-1963','marie','hotel residence bernard de ventadour a la grande motte,agent d\'entretien chez docteur martinez a lunel,nettoyage nicollin','lundi:matin et apres-midi,mardi:matin et apres-midi,mercredi:matin et apres-midi,jeudi:matin et apres-midi,vendredi:matin et apres-midi','30'),(1852,'Melle ROUILLAY SEVERINE','31270','06.65.62.50.51','08.04.1981','celibataire','Mlle ROUILLAY Séverine\r\nnée le 8 avril 1981\r\n5 chemin du caminas\r\nappt A10\r\n31270 Villeneuve-Tolosane\r\n06.65.62.50.51\r\nseverinerouillay@aol.com\r\n\r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\n\r\n\r\n\r\n2009 Animatrice clae\r\n ECOLE PRIMAIRE le moulin à vent (Tournefeuille)\r\n Surveillance, animation et encadrement du repas\r\n des enfants âgés de 6 à 11 ans\r\n\r\n2008 Employée de libre service\r\n LA HALLE AUX CHAUSSURES (Portet sur garonne)\r\n Entretien et rangement du magasin\r\n Rangement et réassort des rayons chaussures et accessoires\r\n Rangement livraison, étiquetage\r\n \r\n2005-2007 Adjoint territorial du patrimoine ( non titulaire )\r\n BIBLIOTHEQUE Denis Diderot (Bondy)\r\n Travail en atelier : équipement des livres avant leur mise en service\r\n Réparation des livres défectueux\r\n Commande du matériel pour l’équipement des livres\r\n Tri et envoi des livres pour la reliure\r\n Rangement de la bibliothèque, aide à la création d’espace à thème\r\n Accueil et orientation du public\r\n Prêt et retour avec le logiciel winnix\r\n\r\n2000-2004 Vendeuse en chaussures\r\n DOLCE centre commercial Rosny II (Rosny sous Bois)\r\n ANDRE centre commercial Paris Nord (Aulnay sous Bois)\r\n Accueil, conseil, vente, encaissement\r\n Réception et contrôle des livraisons, étiquetage, mise en rayon\r\n Préparation des commandes\r\n Entretien et rangement du magasin et des réserves\r\n\r\n1996-2000 Apprentie coiffeuse / coiffeuse\r\n Salon JM COIFFURE (Bobigny)\r\n Apprentissage des différentes techniques de coiffure\r\n Salon LUC BIBOLET centre commercial Avenir (Drancy)\r\n Maîtrise des différentes techniques de coiffure\r\n','TOUS LES APRES-MIDI DU LUNDI AU VENDREDI A PARTIR DE 14H30.N\'ETANT PAS VEHICULE JE RECHERCHE SUR LES ZONES DE VILLENEUVE-TOLOSANE,CUGNAUX ET FROUZINS.JE SERAIS DISPONIBLE A PARTIR DU 1er OCTOBRE.','12'),(1853,'Mme Favier Catherine','13012','0610563344','16061958','autre','- secrétariat médical et facturation\r\n- standardiste\r\n- 20 ans mère au foyer\r\n- actuellement vacataire chez Weightwatchers\r\n','je suis libre :\r\nmardi toute la journée\r\njeudi toute la journée\r\nvendredi toute la journée','20'),(1854,'Melle EL OTMANI','34080','0620486640','13/09/1990','celibataire','Août 2009 Femme de chambre Hôtel Le Méjean\r\nJuillet 2009 Femme de chambre Hôtel Aragon (weekend)\r\nJuillet 2009 Distribution d\'échantillon de pain Boulangerie\r\nJuin 2009 Secrétaire agence immobilière (2 mois)\r\nMai 2009 Stage dans une agence immobilière et commerciale \r\nFévrier 2009 Babysitting \r\nJanvier 2009 Stage au greffe du Tribunal administratif\r\nJuillet 2008 Femme de chambre Hôtel Novotel\r\nMai 2008 Aide à domicile (4 mois)\r\nAoût 2007 Femme de chambre Hôtel Campanile \r\nJuillet 2007 Femme de chambre Hôtel Formule 1\r\nJuin 2007 Stage au secrétariat du Groupement de la Gendarmerie \r\nJuin 2006 Babystting (2 ans et nourrissons)\r\nJuin 2005 Stage dans une école élémentaire Joseph Delteil','Mercredi après midi','3'),(1855,'Mme DEVIENNE SANDRINE','62136','0321267815','29041978','autre','Je n\' ai pas d\'expérience dans ce domaine mais j\' ai 2 ans d\' expérience en tant que laborantine.\r\nJe suis prête à être formés de plus Je suis une personne discrète, dynamique,sérieuse et non fumeuse.\r\nJe possède mon véhicule personnel pour les déplacements.','tous les jours de 9h à 18h\r\nle samedi matin','30'),(1856,'Mme DEVIENNE SANDRINE','62136','0321267815','29041975','autre','Je n\' ai pas d\'expérience comme femme de ménage mais 2 ans comme laborantine.\r\nJe suis prête à être formée, je suis une personne discrète, dynamique, sérieuse et non fumeuse.\r\nJe possède mon véhicule personnel pour les déplacements.\r\n','tous les jours de 9h à 18h et le samedi matin','30'),(1857,'Melle Dufau Eléonore','34070','0618803991','20/11/1987','autre','Arcade assistance-aide à domicile pendant 3 mois\r\nheures de repassage chez des particuliers\r\n','Tous les jours de la semaine excepté le dimanche','35'),(1858,'Mme SALDANHA','91200','0673598532','17/07/1997','marie','MÉNAGE ET REPASSAGE CHEZ PARTICULAIR\r\nET MÉNAGE DANS LES BATIMENTS','TOUT LES JOURS','60'),(1859,'Mme Fabre Isabelle','11000','0684576513','23051961','autre','J\'ai travaillé pendant plusieurs années auprès de particuliers afin de m\'occuper de leur domicile ainsi de l\'accompagnement de personnes agées avec le CESU. J\'ai également effectué un remplacement au sein d\'une maison de retraite.','Du Lundi au Vendredi de 9h à 18h30','35'),(1860,'Mme Sow Khady','35400','0610478433','20 sept 83','marie','JE CHERCHE DU TRAVAIL COMME FEMME DE CHAMBRE GARDER DES ENFANTS CUISINIERE TRADITIONEL(SENEALAISE)','24h/24 DU LUNDI AU VENDREDI','20'),(1861,'Mme Sow Khady','35400','0610478433','20 sept 83','marie','JE CHERCHE DU TRAVAIL COMME FEMME DE CHAMBRE GARDER DES ENFANTS CUISINIERE TRADITIONEL(SENEALAISE)','24h/24 DU LUNDI AU VENDREDI','20'),(1862,'Mme ','13005','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1863,'Melle BERNARD Catherine','29200','0630933773','03081972','celibataire','J\'occupe actuellement un poste de secrétaire. Je souhaite revenir sur Brest(hébergement et véhicule à disposition).Je suis une candidate sérieuse et motivée : j\'ai travaillé en milieu hospitalier et en restauration. Je suis dynamique, organisée et fiable dans mon travail. ','Lundi, mardi , jeudi , vendredi : disponible toute la journée.','35'),(1864,'Melle IZQUIERDO Sonia','57300','0665197928','12-02-1981','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(1865,'Mme Blandin Virginie','13011','0612665792','09061954','marie','menages en entreprise\r\n\r\nmaitresse de maison en garderie\r\n','mardi jeudi apres midi','8'),(1866,'Mme Chadourne Fabienne','34130','0689480175','15/07/1960','marie',' 4 années d aide a domicile chez des particuliers en chèques emploi service','mardi mercredi matin jeudi vendredi','20'),(1867,'Melle Mhatli Nadia','13014','0634596287','29/03/1984','celibataire','','toute la semaine','35'),(1868,'Mme HERBIN Isabelle','59730','0681668684','08.12.1973','celibataire','- 5 ans dans une famille à Paris\r\ncomme employée de maison et garde d\'enfants \r\n- 3 ans à solesmes comme employée de maison et sortie école et le bain\r\n- 4 ans comme aide ménagère chez des personnes agées\r\n- 4 ans comme employée de maison \r\n- 3 mois en remplacement à st tropez comme employée de maison\r\n- 3 mois comme employée de maison à Neuilly sur seine\r\n- 1 mois en remplacement congé comme aide ménagère','lundi - mardi - mercredi - jeudi - vendredi (matin et après midi)','35'),(1869,'Mme Rouquié','94170','0611541731','17-12-1980','marie','','du lundi au vendredi de 8h00 à 17h00','35'),(1870,'Melle BENNASAR Nathalie','29600','02.98.62.24.50','05/04/1974','autre','Dessinatrice en bâtiment, aide-éducatrice, employée de grande-surface, serveuse de bar','Tous les jours, tous horaires','35'),(1871,'Mme CASIER','59220','0680556517','','marie','j\'ai travailler 2ans chez deux personnes agées mais je n\'étais pas déclarer je m\'occuper du ménage repassage courses et pharmacie','tous les jours de 8h a 11h et a partir de 14h car je suis agent de cantine pour la ville de denain','8'),(1872,'Mme CASIER','59220','0680556517','05021982','marie','j\'ai travailler 2ans chez deux personnes agées mais je n\'étais pas déclarer je m\'occuper du ménage repassage courses et pharmacie','tous les jours de 8h a 11h et a partir de 14h car je suis agent de cantine pour la ville de denain','8'),(1873,'Melle Bodo Sarah ','57490','06-66-60-38-93','26-02-1988','celibataire','tituliare d\' un cap employée tecnique de collectivité , j\' ai egalement travaillez dans un hopital en tant qu\' agent de service hospitaliers et effectuez plusieurs stages en maisons de retraites où j\' ai acquis de l \'experience','tous les jours ','20'),(1874,'Mme MAURICE Hasina','57000','0626033760','14/12/1980','marie','Femme de ménage (course , entretien de la maison ex....)','lundi matin , mardi toute la journée, mercredi après midi, jeudi toute la journée, vendredi toute la journée','10'),(1875,'Melle Ngbali Jennifer','44800','0689708884','10/12/1979','celibataire','j\'ai fait un stage non renuméré l\'entreprise anaf ( association nantaise d\'aide familiale)','tous les jours','35'),(1876,'Melle Fllauss','57515','0632503354','09061971','autre','travaille actuellement dans la restauration rapide mais souhaite changé car les horraires sont pénibles sinon suis polyvalente et agréable suis autonome....','LUNDI JOURNEE MARDI APRES MIDI JEUDI JOURNEE ','25'),(1877,'Melle Pujos Elodie','33000','0675456815','10/04/1989','celibataire','travail a Apr Services: ménages, repassage durant 2 mois','Mercredi et vendredi toute la journée( 9h-19h)\r\nLundi, Mardi et Jeudi tout les matins(9h-12h)','20'),(1878,'Melle Pujos Elodie','33000','0675456815','10/04/1989','celibataire','travail a Apr Services: ménages, repassage durant 2 mois','Mercredi et vendredi toute la journée( 9h-19h)\r\nLundi, Mardi et Jeudi tout les matins(9h-12h)','20'),(1879,'Melle MILANINI','34080','0950374274','20/09/1979','autre','-10 ans de travail en hôtellerie ','du lundi au vendredi de 8h00 à 18h00','35'),(1880,'Mme Karine Villeneuve','44310','0636592045','13.12.1969','marie','travaillée 1 an à BTB\"entreprise de nettoyage et repassage de linge d\'entreprise et hopitaux. 5 ans à mon compte en boulangerie. 5 ans assistante maternelle et 1 an aide à domicile.','Je travaille déja à temps partiel en tant qu\'aide à domicile mais j\'ai mon planning 3 semaine à l\'avance donc c\'est plus facile pour gérer le reste du temps','25'),(1881,'Melle Blanco','34070','0631883461','30/09/1974','autre','agent d\'entretien(chrs,casino de jeux,lycee,midi libre.agent service hospitalier,aide à domicile montpellier par direct service,femme de chambre étape hotel,prime,novotel.','libre à partir de 15 heure tous les jours.','30'),(1882,'Mme Tomczak Vinciane','54310','0633093042','12 08 1987','celibataire','ISS Luxembourg pendant 2 mois puids du menage chez particulier','lundi mardi et jeudi et vendredi','10'),(1883,'Melle Lalande Sandrine','33200','0629563787','05/12/1976','celibataire','niveau BAC sciences médico social.\r\nBEP sanitaire et social.\r\nCAP employée familiale.\r\nCCA ambulance.\r\nbrancardier bloc opératoire clinique Tivoli pendant 4 ans et nettoyage des locaux.\r\nCDD 4 mois centre d\'aide familiale de bordeaux.\r\n','du lundi au vendredi de 6h a 14h.','30'),(1884,'Melle Cassu Marion','29200','0607776068','07/12/1991','celibataire','Aucune expériences professionnelles mais beaucoup de motivation pour que celle ci en devienne une.','Samedi dans la journée et dimanche dans la journée puis tout les soirs a partir de 20h ( je suis étudiante)','10'),(1885,'Mme Le Bayon Sandrine','35230','0961658552','14/10/1968','autre','','lundi mardi mercredi jeudi vendredi','35'),(1886,'Mr Rizzo Christian','13013','0687160042','12/10/62','autre','J ai une longue expérience du nettoyage 20ans.je suis sérieux et motive j ai un vehicule','Tous les après midi et le lundi en totalite','20'),(1887,'Melle IBARA Chanelle','29200','0679028203','09/02/1985','celibataire','stages auxilaire de vie (maison de retraite)\r\nagent d\'entretien \r\nintervenante a domicile\r\nagent hotelier','lundi: 9h-17h\r\nmardi: 9h-17h\r\nmercredi : 9h-18h\r\njeudi: 9h-17h\r\nvendredi: 9h-17h','20'),(1888,'Mme Lauque Valerie','31270','0664982360','19111964','autre','','je suis libre le mercredi toute la journee et le jeudi matin','8'),(1889,'Melle Ranarifidy Melissa','44400','0671238371','29/06/1986','autre','1ans en repassage','lundi,mardi,mercredi,jeudi,vendredi','30'),(1890,'Mme PIRO CAROLE','13015','06 25 92 52 44','12.04.65','marie','JE SUIS MERE AU FOYER ET JE SUIS A LA RECHERCHE D UN EMPLOI DE FEMME DE MENAGE','JE SUIS DISPONIBLE LE LUNDI MARDI MERCREDI JEUDI VENDREDI DE 8H A 12H','20'),(1891,'Melle FULCRAND Carole','34800','06.10.45.08.30','08.09.1986','autre','Assistante maternelle agrée actuellement; vendeuse dans le prêt à porté; Employée polyvalente en restauration collective; aide à domicile par chèque emploi service chez des particuliers; vendeuse sur les marchés.','Lundi; mardi; jeudi; vendredi.','20'),(1892,'Melle Guillou Vanessa','44310','0619795737','28/08/1981','celibataire','2 ans en entretien a pornic 2007 a 2009 chez patrice entretien vitrerie','pas importance','35'),(1893,'Mme Payet Marie France','13011','0625508855','25101960','marie','je sais faire menagere et preparerlesrepas aux personne agées travaille depuis 8ans ','je libreles apres midi du mardi au vendredi etle samedi matin veuillez me donner une reponse merci d avance ','20'),(1894,'Mme Ciappina Valérie','59554','0608077047','04 novembre 1973','marie','5 ans chez une personne agée qui malheureusement est décédée le 1er mai 2009.','Lundi matin, lundi aprés-midi, mardi matin, mardi aprés-midi, jeudi matin, jeudi aprés-midi, le vendredi et samedi je fais parfois des animations commerciales. Mon mari est au chômage depuis le 4 avril 2009.','14'),(1895,'Mme Pente Emmanuelle','59580','0327891568','26/11/1982','marie',' -C.E.S d\'un an au centre hospitalier de Somain du 1er décmbre 2001 au 30 novembre 2002.\r\nen tant qu\'agent d\'entretien en service de médecine polyvalente.\r\nTaches a effectuer:distribution des repas,aide a la prise des repas,entretien des locaux et lieux de vie,assainissement des lieux de vie.\r\n\r\n -Stages scolaires a la maisons de retraite \"La Sérénité \" a Aniche\r\nen tant qu\'aide aux personnes agées autonomes\r\n de: mai a juin 2000 (7 semaines)\r\n de:novembre a décembre 1999 (4 semaines)\r\n et juin 1998 (3 semaines)\r\nTaches effectuées:soins,toilettes,animations,distribution et aide a la prise des repas.\r\n\r\n -Maison de retraite d\'Orchies\r\nen tant que stage scolaire\r\n de avril a mai 1999(4 semaines)\r\nTaches a effectuer:animations,soins,toilettes,distribution et aide a la prise des repas.','lundi,mardi,jeudi,vendredi\r\nde 9h10 a 11h20\r\net de 13h40 a 16h.','16'),(1896,'Melle Meulewater Ludivine Ananstacia','59280','0624640860','03/12/1988','autre','J\'ai obtenu mon cap maintenance hygiène des locaux, j\'ai effectué plusieurs stages dans des entreprises de nettoyages.','lundi aprés - midi, mardi la journée ainsi que le mercredi, jeudi, vendredi','39'),(1897,'Melle Marie-claire Schmidt','34670','0659064594','03/01/1990','celibataire','plusieurs gardes d\'enfants de 6 mois à 14 ans effectuées au cours de ces deux dernières années.\r\n\r\nménage chez un couple de personnes agées effectué cet été sur une durée de 3 semaines.','24/24h ','25'),(1898,'Melle Béatrice SCHMIDT','34670','0661019221','13/09/1988','autre','auxilliaire de vie\r\n\r\nremplacement d\'ASH sur longues durées durées \r\n\r\nj\'ai un CAPA petite enfance sur une formation de deux ans.\r\n\r\nsoeurs aînée de 2 petites soeurs et un petit frére \r\n\r\naide à la personne âgée: toilette, repas, change, repassage, animation, aide à coucher cette personne...\r\n\r\n\r\nmotivé dynamique rigoureuse et voulontaire dans le travail\r\n\r\ndans l\'attente d\'une réponse favorable de votre part veuillez recevoir madame monsieur l\'expression de mes sincéres salutations distinguées...\r\n\r\n \r\n\r\n\r\n','tous les jours de la semaine et meme pendant les vacances mon adresse emaïl si necessaire: titemimibea@hotmail.fr','35'),(1899,'Melle Pawlak Jennifer','44700','06 65 38 44 26','01/03/1991','celibataire','-Petit stage dans une classe de maternelle\r\n-vacataire au Ministère des Affaires Etrangères durant août 2009','tous les jours à toute heure','20'),(1900,'Melle BENZIDANE Jihane','91300','0684302093','03/03/1990','celibataire','Pas de réelles expériences professionnelles dans ce domaine. Garde d\'enfants durant les étés 2008 et 2009.','Tous les jours de la semaine jusqu\'a début octobre. ','12'),(1901,'Mme Marchut- Eliane','91100','0975780275','28 07 53','marie','aucune dans ce domaine mais jai travailler dansle milieu medical','lundi mardi jeudi vendredi','30'),(1902,'Mme Remigereau Marthe','34340','0467314898','01/04/1975','marie','1995/1997:Femme de menage dans une enteprise cash &carry CAMEROUN\r\n1997/2000:Nettoyage des sols bureau à la maison de la femme CAMEROUN\r\n2000/2001: Plonge ,aide cuisinier au restaurant chinois CAMEROUN\r\n\r\n','matin ou apres midi','+9'),(1903,'Melle Cavailhes Elodie','34070','0631130055','28/04/1991','autre','Heures de ménages et de repassages déjà effectuées pendant quelques mois.','Samedi toute la journée\r\nUn mercredi après-midi sur deux','6'),(1904,'Melle Arson Marina','34570','0679097863','17/12/1990','autre','Heures de ménages et de repassages déjà effectuées chez différentes personnes.','Tout le mois de Septembre ','35'),(1905,'Mme Goergen','57100','','13/03/1986','celibataire','','LUNDI mardi mercredi jeudi vendredi matin','4'),(1906,'Mme GOERGEN','57100','0679004445','13/03/1986','celibataire','ayant déja travailler dans le ménage pendant la péridode fevrier et mars ainsi que pendant une péridode de 2mois sachant travailler avec autonomie et discretion , ponctuel je suis a votre entiere disposition de préferences le matin travaillant en ce moment même dans le ménage ayant fait du décapage et tout ce qui concerne le ménage proprement dit','le lundi , mardi , mercredi , jeudi et vendredi matin ','4'),(1907,'Mme Ribeiro','91320','0679132915','09/03/1976','marie','je suis en france 4 ans, je toujours ai fait du menage, dans residences et aussi chez particuliers.','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1908,'Melle Coulet','34070','0678936924','18/06/89','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','3'),(1909,'Mme Baillieu Stéphanie','62300','0321433867','10031975','marie','4 ans en société de nettoyage\r\n2 ans en césu chez particuliers','lundi mardi vendredi matin 9h-11h\r\nlundi jeudi vendredi aprés midi 14h-17h','5'),(1910,'Mme El Fezzaoui','57140','0650023897','08121970','marie','j\'ai de expérience dans le domaine du ménage, j\'ai travailler dans plusieurs endroit , tel hopitaux ,mon dernier emploi dans une école pendant 1 ans .','je suis disponible tout les matin de 8h30 à 11h','8'),(1911,'Mme LE ROUX','22390','0642784940','22/12/1971','marie','accueil secretariat \r\nmenage en maison de retraite \r\nserveuse bar restaurant\r\nmenage a domicile \r\nmenage au mutuelle de france\r\nvendeuse retoucheuse','disponible du lundi au vendredi de 9h a 16h',''),(1912,'Melle AUBINEAU','57700','06 61 52 89 29','27/09/1985','celibataire','4 ans en tant qu\'hotesse de vente dans une grande enseigne de pret-à-porter féminin','pas de préférences','35'),(1913,'Mme Masson','54290','0383755315','22.02.76','autre','Je soussignée Mne Masson LIse-line recherche un emploi au service des personnes, j\'ai 15 ans désperiences dans ce domaine je suis dynamique sérieuse et aime faire mon travaille proprement, je recherche vers bayon charmes, ludres, vandoeuvre,pas plus de 15kl de mon domicile','lundi matin 9h 11h,après midi 14h16h pareil pour mardi jeudi vendredi','16'),(1914,'Mme Masson','54290','0383755315','22.02.76','autre','Je soussignée Mne Masson LIse-line recherche un emploi au service des personnes, j\'ai 15 ans désperiences dans ce domaine je suis dynamique sérieuse et aime faire mon travaille proprement, je recherche vers bayon charmes, ludres, vandoeuvre,pas plus de 15kl de mon domicile','lundi matin 9h 11h,après midi 14h16h pareil pour mardi jeudi vendredi','16'),(1915,'Mme Toiha Mze Afsoita','91200','0169579347','25 05 1973','marie','je gardes de beber chez moi','matin et apres midi du lundi au vendredi','30'),(1916,'Melle SPODNIEWSKA Anna','91520','0670856591','26/08/1982','celibataire','BTS Assistante de Direction\r\nActuellement Secrétaire Technique en CDI','En soirée en semaine à partir de 18H et tout le weekend','10'),(1917,'Melle MERCIER CAROLINE','49410','0626408074','07 07 1989','autre','J\'ai effectuer un bepa services aux personnes depuis j\'ai réaliser des heures de ménage avec l\'agence freedom a nantes ,la cueillette des pommes; ouvrière agroalimentaire et des remplacements en maison de retraite','tous les jours de la semaine et même les week-end-end ends','35'),(1918,'Mme Pokorna Danuta','13010','0612682115','27/03/1957','celibataire','bonjour,j\'ai beaucoup travailler à l\'étranger ou\' j\'ai fait des ménages et du repassage et je me suis également occupéeà temps plein d\'une personne agée,je m\'occupais de toute la maison,je suis une personne serieuse et très volontaire.Merci de prendre en considération ma candidature.','Je suis actuellement à la recherche d\'un emploi,donc ma disponibilité est totale.','30'),(1919,'Melle Blanc Brigitte','13011','0621140875','27/08/1965','celibataire','auxiliaire de vie ,aide a domicile,assistante aide soignante, veilleuse de nuit','tous les jours','30'),(1920,'Melle Loureiro-Gomes Anne-Sonia','29200','06-14-36-87-02','14/10/1990','celibataire','2007 Stage en qualité de vendeuse Prêt-à-porter – magasin SERGENT MAJOR – C. C. GEANT à Brest.\r\n- Mise en rayon, étiquetage, conseil clientèle.\r\n\r\n2007 C.D.D. en qualité d’employée saisonnière – EARL GLIDIC Olivier à SANTEC.\r\n- Plantation des échalotes.\r\n\r\n2008 Stage en qualité d’ATSEM – Ecole maternelle du Petit Paris à Brest.\r\n- Accueil des enfants, service cantine, surveillance sieste.\r\n\r\n2008 Stage en qualité d’Agent d’entretien – Ecole maternelle – primaire Kérisbian à Brest.\r\n- Accueil des enfants, préparation des repas, service cantine, ménage.\r\n\r\n08-09 Aide ménagère chez un particulier :\r\n- Ménage, repassage . \r\n\r\n2009 Agent d\'entretien - Ecole maternelle - primaire ST YVES à BREST.\r\n- Ménage de fin d\'années dans les classes, bureaux, couloirs, décapages des sols, nettoyages des meubles et des murs.','tout les jours àprès 9h car je doit emmener un petit à l\'école .','30'),(1921,'Mme Oger Patricia','57300','0676583399','02021967','autre','je travaille actuellement a l amapa depuis 10 ans je suis aide a domicile','tous les matins et jusqu a 15h30 l apres midi ','30'),(1922,'Mme Chevalier Genevieve','44310','0240788285','05051959','autre','Je suis actuellement assistante familiale , ,j\'ai perdu mon mari en janvier dernier et je cherche une activité pour augmenter mon salaire','lundi , mardi , jeudi de 9h 30 a 11h et de 14h a 16h','10'),(1923,'Mme BALESDENT Isabelle','91870','0625139796','19/04/1966','autre','Depuis 2 ans je travaille entant assistance de vie, ayant déménager pour cause de mutation, (mon conjoint), je suis actuellement à la recherche d\'un poste d\'aide ménagère sur le secteur du 91. Je suis disponibre compter du 1er Octobre 2009.\r\nMon expérience est de faire ménage, repassage, courses, ballades, tenir compagnie...\r\nC\'est un métier que je fais avec passion, pouvoir rendre service à toutes personnes c\'est une expérience très enrichissante en toute discrétion.\r\nVous en remerciant par avance.\r\nJe reste à votre disposition pour tous renseignements complètaires au 09 53 05 51 51 ou 06 25 13 97 96 ','je suis disponible le Lundi, Mardi, Jeudi, Vendredi de 9 h00 à 16 h 30 sans interruption et mercredi de 9 h00 à 12 h.','30'),(1924,'Mme PAQUEREAU DANIELLE','79600','0549955587','07021962','marie','En ce moment je fait du menage chez particuliers et entreprises ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1925,'Melle Hoog Barbara','34830','0633608025','19/11/1987','celibataire','J\'ai éffectué des stages en tant qu\'auiliaire de vie social d\'une durée global de 4 mois.\r\nJ\'ai également travaillé à domicile en tant que femme de ménage pendant 2 mois.','Je suis disponible tout les jour de la semaine le matin, l\'aprés midi et le soir.','25'),(1926,'Mme BOUCHEKHCHOUKH','13016','061043070','221283','celibataire','BOUCHEKHCHOUKH NABILA\r\nLOT LORETTE VILLA N°18\r\n13016 MARSEILLE\r\nTEL 0610430704\r\n\r\n\r\n\r\nNée Le 22/12/1983\r\ncélibataire\r\nPERMIS B\r\n \r\nPlus véhicule\r\n\r\n\r\n AIDE A LA PERSONNE\r\n\r\nCOMPETENCE\r\n\r\nAide aux repas,Entretien des chambres,Bureaux,Locaux,Entretien des sanitaire,\r\ndepoussierage.utilisation de la monobrosse,auto laveuses.\r\nUtilisation des produits sur different sols.Stockage des Produits.\r\nRefection des lits,lavage des Vitres avec differente Methode.\r\nRangement,réchaufement des Plats,Péparation des repas froid\r\nService des Repas,Plonge.\r\n \r\nEXPERIENCE\r\n\r\nAoût 2008 Enbaucher en CDI en tant que agent d\'entretion polyvalente\r\n a (creche du solei).\r\n\r\nJUIN 2008 Aide à domicile au sein de l\'association(soin assistance).\r\n\r\nDébut 2008 RANPLACEMENT \r\n A la Creche du Soleil en tant que agent d\'entretien polyvalente.\r\n\r\n2007/2008 RANPLACEMENT \r\n -Aide à domicile au sein de lassociation(Arcade assistance service).\r\n -Femme de ménage au sein du(Village Hôtel).\r\n -Aide à domicile au sein de lassociation(la joie de vivre). \r\n\r\n2006 -Aide a domicile au sein de l\'association(Le tenps de vivre).\r\n\r\n2005/2006 -Contrat d\'accompagnement à l\'enploi au sein du centre départemental.\r\n2004 -Agent de service hospitalier au sein de la clinique château Gombert.\r\n\r\nFORMATION\r\n \r\nDiplôme optenue:\r\n\r\n2002/2004 -CAP Employer technique de collectiviter LEP privé la vigie.\r\n99/2002 -Niveau BEP BIO service au sein du lycée LEP la viste\r\n\r\nDIVERS\r\n\r\nPatiente,a L\'ecoute,Organisée,Souriante Dynamique,Perfectionniste.','Bouchekhchoukh sabrina\r\nlot lorette villa n°18\r\n13016 MARSEILLE\r\nTEL 0610430704\r\n\r\n\r\n\r\n\r\nDemande d\'emploi.\r\n\r\n MARSEILLE,LE 07 SEPTEMBRE 2009\r\n\r\n\r\nMonsieur,madame.\r\n\r\nActuellement a la recherche d\'un emploi,je vous soumet ma condidature au au poste de Agent D\'entretien.\r\ndepuis 2004 je suis titulaire d\'un CAP Employer,technique,de colectiviter,et un niveau BEP.\r\n\r\nJusqua present j\'ai travailler en tant que agent d\'entretien,agent de service,et bien dautre encore\r\n\r\nAuquelle mon travaille consiste a utiliser des produits desinfectants ou detergent desinfectant,\r\npour desinfecter les lieus,le sols et les surfaces.\r\n\r\nAujourdhui jaimerais pouvoir travaillé sur mon temps libre dans ce millieu professionnelle,au quelle j\'ai évoluer.\r\n\r\nje suis une personne motiveé,souriante,et ponctuel.\r\n\r\nDe plus mon sens des responsabiliter, et de lorganisation me permettent d\'occuper la fonction dans l\'immédiat. \r\n\r\nEffectivement je travaille déja,je voudrais faire quelque heure sur mon temps libre.\r\nChaque semaine mes horaires change,je suis une semaine du soir et une semaine le matin.mes horaire du matin sont de 7H30 a 15H3O,auquelle je suis disponible a partir de 15H30.Et les horaire du soir sont de 11H30 à 19H30.Auquelle je suis disponible avant 11H30 OU apres 19H30.\r\n\r\n\r\nje vous prie de croire Mme,Mr l\'expression de mes salutation distinguées','38'),(1927,'Melle BENAVIDES Ana ','34000','0614590412','30/06/1984','celibataire','FEMME DE CHAMBRE, 29 JUIN-1 SEPTEMBRE 2009, HOTEL FOUR SEASONS RESORT PROVENCE','SOIR, WEEK-END','20'),(1928,'Mr Leger','13011','0661402299','17 juin 1975','autre','Herbert LEGER\r\n128 Traverse de la martine,\r\nLes hauts de la martine lot 97\r\n13011 Marseille\r\n\r\n : 04 91 41 95 90\r\n : 06 61 40 22 99\r\n\r\n34 Ans, vie maritale - 2 enfants\r\n\r\n\r\nDouze ans d’expérience dans le domaine commercial.\r\nDes compétences reconnues en formation professionnelle.\r\nLa volonté d’entreprendre.\r\n\r\n \r\nFormation\r\n\r\nDiplômes préparés et obtenus à l’Ecole Pratique de Commerce de Marseille\r\n\r\n1998 : Spécialisation BAC+3 Gestion des PME\r\n\r\n1997 : B.T.S Action Commerciale\r\n\r\n1995 : BAC STT Techniciens Tertiaires\r\n\r\nExpérience Professionnelle\r\n\r\n2008-2009 Responsable de la Formation Professionnelle Continue\r\nRéseau RISE Instituts. \r\n\r\n2008 Chef de produit web société « Reflex Immobilier », groupe S3G. (Manager grand Sud. Formation des commerciaux, conception et lancement des produits web).\r\n\r\n2007-2008 Conseiller en Immobilier Patrimonial « Société Iselection, groupe Caisse d’Epargne » (32 Agences à former).\r\n\r\n2004-2006 Chef de Publicité grands comptes « Société REGICOM, \r\nGroupe SPIR » (7 départements).\r\n\r\n2003-2004 : Responsable Départemental grands comptes « Mega-Hertz Entreprise », téléphonie d’entreprise pour l’opérateur SFR\r\n\r\n2001-2003 : Chef de Publicité « Unité Grands Comptes Comareg » PACA\r\n\r\n1999-2001 : Attaché Commercial « Journal Bonjour Marseille »\r\n\r\n\r\nMes Jobs Etudiant\r\n\r\nCommercial :\r\n1998 : Société TFC TEXTRON : Mise en forme d’un support de vente pour le Commerciaux et Etude des dossiers de financement.\r\n\r\n1996-1997 : Société Locavia à Vitrolles ; Lancement d’un produit financier, Animation du stand Locavia (Salon Internationnal de la Plaisance à Cannes et Salon de l’environnement à Lyon).\r\n\r\n1995 : Crédit Général Industriel à Marseille), Gestion informatique et recouvrement.\r\n\r\nServices :\r\n1997 : Hôtel Acropole à Hyères les Palmiers, Gestion de l’appel d’offre et \r\n Manager de l’hôtel (3 mois).\r\n\r\n1992-1996 : Restaurant « Chez Blanche » à Cassis, Plagiste (saisonnier)\r\n\r\nMes Réseaux\r\n\r\n2008 Club Marseille la Découverte, club des dirigeants d’entreprises, Président Pierre Bonnéric\r\n\r\n2006 Membre « Table Ovale Phocéenne », \r\nClub d’échange entre dirigeants d’entreprises\r\n\r\n98/99 Service Militaire, Sergent instructeur Armée de Terre\r\n\r\n1994 Kiwanis (Œuvres caritatives pour les enfants malades et les personnes handicapés) à Marseille. Organisation, Accueil, Vente.\r\n\r\nMes Passions\r\n\r\n Langues : Anglais (lu, écrit, parlé), Espagnol (lu, parlé).\r\n\r\nSport : Football Américain en championnat (2 ans en division 1).\r\n Football à titre amateur\r\n\r\nLoisirs : Créateur d’une société d’évènementiel dans le secteur musical (dj) \r\n\r\n','tous les jours de 9h à 16h pour companie et courses ','35'),(1929,'Mme Callegari','13011','0619028038','2 decembre 1973','autre','Christelle CALLEGARI \r\n35 Ans – Concubinage - 2 Enfants \r\nPermis B \r\n\r\n128, traverse de la Martine,\r\nLes hauts de la Martine, villa N° 97\r\n13011 MARSEILLE\r\n\r\n 06.19.02.80.38/04.91.41.95.90\r\n\r\n\r\nFORMATION\r\n\r\n2004 D.E.E.S (Diplôme d’Etat d’Educateur Spécialisé).\r\n1997 B.T.S ESF (Brevet de Technicien Supérieur en Economie Social et Familiale) Epreuve professionnelle de Synthèse :\r\n « Le Déséquilibre alimentaire des handicapés mentaux légers autonomes » \r\n1995 DEUG DE DROIT (Faculté de St Jérôme)\r\n1993 Baccalauréat A2 ( Littéraire)\r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\n1999 à ce jour Accompagnatrice médiatrice sociale (C.E.J) et Educatrice spécialisée en Institut Thérapeutique Educatif et Pédagogique les Bastides, unité de St Loup au sein du Semi-Internat et SESSAD prenant en charge des enfants et adolescents présentant des troubles du comportement.\r\n  Accueil, observation, orientation du public accueilli, rédaction de synthèses et de rapports, travail en équipe pluridisciplinaire, travail avec la famille et les différents partenaires sociaux ( justice, ASE, Collèges…), gestion de groupe et de la vie quotidienne, montage et réalisation de projets éducatifs et interventions dans les écoles/collèges.\r\n\r\n12/2002-04/2003 Stage professionnel à l’Association pour la Réadaptation Sociale au sein du service DEPAR intervenant auprès de jeunes de 16 à 25 ans confrontés à un risque d’exclusion sociale/professionnelle. Missions d’accompagnement à l’emploi et à la formation matérialisées par un programme nommé TRACE. \r\n\r\n09/2002-11/2002 Stage professionnel à E.E.A.P les Calanques auprès d’enfants et adolescents polyhandicapés. \r\n\r\n08/2000 Remplacement moniteur éducateur à la Résidence Poinso-Chapuis (Belcodène) auprès d’adultes handicapés. \r\n\r\n1997-1999 Aide Educatrice (CEJ) au Collège Arenc Bachas (Montage de dossier FSC, médiation avec les familles/institutions/ associations)\r\n\r\n09/1997-02/1997 Animatrice Cuisine ( Ecole primaire de Bonneveine) et Chargée de l’évaluation du dispositif Aménagement des Rythmes Scolaires au sein de la DDJS .\r\n\r\n1990-1996 Travail saisonnier : Aide cuisinière en centre de vacance garde à domicile auprès de personnes âgées ou enfants.\r\n\r\nOBJECTIF : Accéder à un emploi stable qui me permette une carrière évolutive au sein d’une association où l’on appréciera mes capacités de travail : la rigueur, l’autonomie et l’esprit d’équipe.\r\n','tous les jours de 9h à 16h','35'),(1930,'Melle Mallol Aurélie','34730','0636558850','20/09/1981','celibataire','vendeuse,caissière,ménage chez des particuliers.','tous les jours sauf le week end','30'),(1931,'Mme Pente Emmanuelle','59580','03/27/89/15/68','26/11/1982','marie','DIPLOMES:\r\n\r\n-F.C.I.L: Formation Complémentaire d\'Initiative Locale de Sanitaire et Sociale Option Services aux personnes agées et adultes non autonomes.\r\n\r\n-Obtention du B.E.P Sanitaire et Sociale\r\n\r\n-Obtention du C.A.P Petite enfance\r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE:\r\n\r\n *Centre hospitalier de Somain ,en tant que C.E.S\r\ndu 1er décembre 2001 au 30 novembre 2002\r\nagent d\'entretien en service de médecine polyvalente.\r\n-aide aux repas,entretien des locaux et lieux de vie.\r\n\r\n\r\n *Maison de retraite \"La Sérénité\" a Aniche ,en tant que stage scolaire.\r\nMai /Juin 2000 (7 semaines)\r\naide aux personnes agées autonomes\r\n-animation,soins,toilettes,entretien des locaux.\r\n\r\n\r\n *Maison de retraite \"La Sérénité\" a Aniche ,en tant que stage scolaire\r\nNovembre/Décembre 1999 (4 semaines)\r\naide aux personnes agées autonomes\r\n-animation,soins,toilettes,entretien des locaux.\r\n\r\n\r\n *Maison de retraite d\'Orchies,en tant que stage scolaire.\r\nAvril /Mai 1999 (4 semaines)\r\nService de cure médicale aux services de personnes non-autonomes.\r\n-animation,soins,toilettes,distribution et aides aux repas.\r\n\r\n\r\n *Ecole Maternelle Yvon Fossé a Aniche ,en tant que stage scolaire.\r\nAide maternelle\r\nJanvier /Février 1999\r\n-animations,soutiens scolaire,entretien des locaux.\r\n\r\n\r\n *Maison de retraite \"La Sérénité\" a Aniche ,en tant que stage scolaire.\r\nAide aux personnes agées autonomes\r\nJuin 1998 (3 semaines)\r\n-animations,entretien des locaux et déplacements\r\n\r\n\r\n\r\nDIVERS:\r\nmaman au foyer depuis septembre 2004','lundi,mardi,jeudi,vendredi\r\n de 9h30 a 11h30\r\net de 14h a 16h\r\n\r\nje ne possède pas le permis mais je peux me déplacer a vélo sur le secteur Anichois.','16'),(1932,'Melle Rovello Laura ','13011','0618695130','23/03/1990','celibataire','j\'ai travaillé comme aide a domicile ','lundi mardi jeudi et vendredi de 8h 15h','20'),(1933,'Melle Prella Cateline','57680','0387699741','17 01 1991','celibataire','depius quelques mois m\'occupe d\'1 pers.handicapé jours et nuits transfert fauteuil , ménage lavage linge confection repas et lui donner etc... 4 à 6 j. / mois\r\nveux absolument travailler je n\'aime pas rester à rien faire','tous les matins et quelques ap.midi\r\n','20'),(1934,'Mme Blandin Virginie','13011','0612665792','09061954','autre','entreprises de nettoyage\r\n\r\ncuisine et entretien en creche','mardi jeudi apres midi','8 '),(1935,'Mme Bonfils Marina','44220','0272019427','23/10/1977','marie','BONFILS Marina \r\n9 Rue de Bellevue\r\n44220 COUERON\r\n\r\nTel : 02.72.01.94.27\r\nMobile : 06.69.02.59.48\r\n\r\nDIPLOMES\r\n\r\n\r\n1999 : BTS Assistante de gestion PME PMI\r\n1997 : BAC professionnel comptabilité\r\n1995 : BEP/CAP comptabilité\r\n1991 : Brevet des collèges\r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\n\r\nCongé parental d’éducation de 2003 à 2009\r\n\r\n\r\nAssistante de gestion à Intermarché Vieillevigne (44) du 01/06/99 au 30/03/2001\r\n\r\n-Comptabilité Fournisseurs et générale\r\n-Travaux de secrétariat (logiciel WORD)\r\n-Préparation des plannings horaires (logiciel EXCEL)\r\n-Responsable de caisse (Tenue des caisses et du coffre)\r\n-Gestion du fichier articles (logiciel CASHUTIL)\r\n\r\nApprentie assistante de gestion PME-PMI à Intermarché Vieillevigne (44) du 01/09/97 au 31/05/99\r\n\r\n-Comptabilité générale\r\n-Travaux de secrétariat (classement, saisie lettres….)\r\n-Hotesse et responsable de caisse\r\n-Préparation et suivi des commandes\r\n-Gestion du fichier articles\r\n\r\nEmployée Libre-service et hotesse de caisse à Intermarché Vieillevigne du 01/07/97 au 31/08/97\r\n\r\n-Tenue des caisses et du coffre\r\n-Mise en rayon produits frais et secs\r\n-Passation des commandes\r\n\r\nSecrétaire Comptable à JOYAU Montaigu (85) du 01/02/97 au 30/03/97\r\n\r\nHotesse de caisse à SUPER U à Belle-Isle-En-Mer (56) du 01/07/96 au 31/08/96\r\n\r\nStagiaire comptable à Intermarché Vieillevigne du 01/04/95 au 30/04/95\r\n\r\n\r\nDIVERS\r\n\r\nPermis B\r\nLoisirs : Cinéma, voyages, sport\r\nLangues : anglais\r\n','lundi mardi jeudi et vendredi de 9h à 16h','25'),(1936,'Mr FOFANA Sény','34000','0637226979','07/08/1984','celibataire','Juin 2009 - Aout 2009 :Entretien des bungalows au Ranch Davy Crokett (Disneyland Paris):refection des lits,aspirateur sol,lavage vaisselle et toilettes,repassage,nettoyage et rangement des meubles.\r\n\r\nDecembre 2008 : employé a Hotel Rabelais de Tours;refection des lits;nettoyage sol,toilettes...','Lundi;mardi,mercredi,jeudi,vendredi de 20h30 à OOh et; samedi et dimanche de 12h à 00h. ','20'),(1937,'Mme BOUTALEB','13015','0612064652','01/02/1980','marie','bonjour,j ai tavaille pendant plus de 2 ANS dans une clinique en tant q\'employé de services hospitalier,je suis agree par le conseil général en tant que assistante maternelle;','lundi matin,mardi matin,mercredi soir,jeudi matin,vendredi matin ou soir','20'),(1938,'Mme BOUTALEB','13015','0612064652','01/02/1980','marie','bonjour,j ai tavaille pendant plus de 2 ANS dans une clinique en tant q\'employé de services hospitalier,je suis agree par le conseil général en tant que assistante maternelle;','lundi matin,mardi matin,mercredi soir,jeudi matin,vendredi matin ou soir','20'),(1939,'Melle Pauvert Jeanne','44220','0628043921','18071991','autre','experience de 8mois en tant que aide a domicile','lundi,mardi,mercredi,jeudi,vendredi,','35'),(1940,'Mme ANANFACK Marie Claire','94310','0620622797','10/10/1982','celibataire','2008/2009 ménage repssage /garde d\'enfants','lunid à vendredi toute la matinée jusqu\'à 13H.\r\nEt le week end toute la journée','20'),(1941,'Mme Rochereau Priscilla','44340','061751','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1942,'Mme Rochereau Priscilla','44340','061751','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1943,'Melle TABLEAU-DUBREIL Melanie','44100','0689362699','31\\\\08\\\\1988','celibataire','J\'ai un CAP employer technique de collectivite, j\'ai travaille dans plusieur hotel et je fai de la garde d\'enfants ','lundi de 9H a 16H\r\nmardi pareil\r\nmercredi pareil\r\njeudi de 9H a 18H\r\nvendredi 9H a 18H',''),(1944,'Mme Rochereau Priscilla','44340','0617510152','120888','celibataire','cap vente employer multispécialiser','le dimanche et d\'autre jour dans la semaine a varier suivant mes horaire de mon autre travail','15'),(1945,'Melle ^moliko N\'gole Clemence','3417O','O66949O463','20O3 1976','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','39'),(1946,'Melle Abir BENZEGGOUTA','13008','0606604019','27/03/1985','celibataire','-Aide à domicile auprès d\'une personne handicapée, ménage, repassage préparation des repas.\r\n-Agent d\'entretien dans une matallerie\r\n-Ménage dans un restaurant, nettoyage surfaces, plonge\r\n','LES WEEKENDS ET LES VACANCES SCOLAIRE','8'),(1947,'Melle ^moliko N\'gole Clemence','3417O','O66949O463','20O3 1976','celibataire','agent d\'entretien à la mairie de castelnau le -lez depuis deux ans et demie et femme de menage chez les particule et aussi dans les hotels ','Exemple : Lundi matin, Mardi après-midi, etc...','39'),(1948,'Melle ^moliko N\'gole Clemence','3417O','O66949O463','20O3 1976','celibataire','agent d\'entretien à la mairie de castelnau le -lez depuis deux ans et demie et femme de menage chez les particule et aussi dans les hotels ','Exemple : Lundi matin, Mardi après-midi, etc...','39'),(1949,'Melle Platel Morgane','35700','0613320038','17/10/1991','autre','','JE SUIS DISPONIBLE TOUTE LA SEMAINE .','35'),(1950,'Melle Boizieau ','44400','0240754407','23011959','celibataire','cela fait 17ans que je travail pour la meme perssonne et je vais devoir bientot quiter mon travail . motif economique.',' tout les apres midi du lundi au vendredi','25'),(1951,'Melle Soumare','13014','0631003822','20/10/1990','celibataire','obtention du baccalauréat avec mention en juillet 2009.\r\n\r\nMénage à la CAF dans le 15eme à Marselle\r\n\r\nPharmacienne ( stage)\r\n\r\nVendeuse ','tous les jours matin et après midi','20'),(1952,'Melle SALUSTRI Virginie','34090','0628431896','17/12/1987','celibataire','Juillet-Août 2009\r\nHôtesse de caisse pour le Supermarché Casino\r\n\r\nJanvier 2009\r\nHôtesse pour Cheval Passion\r\n\r\nJuillet-Août 2008\r\nEmployée pour la chaîne de restauration Flunch\r\n\r\nAoût 2006 - Juillet 2007\r\nEmployée au service contentieux de DOMIAL (société de logement) pour l’archivage, le classement et la confection de dossiers\r\n\r\nMai-juin- août 2007\r\nHôtesse pour le journal La Provence, pour la société Sup-exam ainsi que pour la SNCF\r\nDéfilé pour la marque Captain Tortue\r\nAnimatrice / Vendeuse pour le journal La Provence','Toute la semaine entre midi et deux heures et aprés 17h et tout le week-end','20'),(1953,'Melle Arredondo Amelie','13009','0629692484','20/03/1989','celibataire','amimatrice pour enfants de 2006 à 2008 \r\nFemme de ménage ches les personnes agées de septembre 2007 à juin 2008\r\nvendeuse de septembre de 2008 à aujourdui ','mercredi, jeudi, vendredi, samedi','20'),(1954,'Melle Blanco','34070','0631883461','30/09/1974','autre','agent d\'entretien(midi libre,chrs,prefecture,lycée,casino de jeux.agent service hospitalier(béziers)employée libre service,aide à domicile pour direct service.','tous les jours à partir de 15h30','35'),(1955,'Mme Tadic Snezana','13013','0673470373','27/10/1978','marie','bac prifessionel option vente formacion 60mois','lundi,mardi,jeudi et vendredi matin','20'),(1956,'Mme Montemurro Virginie','33460','0662524410','23031890','autre','4 ans dans une association a l apam puis dans une maison de retraite ','tous les jours et les samedi matin','35'),(1957,'Mme Steyer Estelle','57500','0684549976','16/12/1976','marie','Employée de maison chez des particuliers.','lundi matin et après-midi, mardi matin et après-midi, jeudi matin et après-midi, vendredi matin et après-midi','15'),(1958,'Mme ','44700','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1959,'Mme ','44700','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1960,'Mme ','44700','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1961,'Mme ','44700','+','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(1962,'Melle CISSE','44700','0643536559','21/12/1984','celibataire','3 ANS D\'experiences dans le menage m\'améne a vous proposer ma candidature.\r\n','Lundi au Vendredi matin ','26'),(1963,'Melle Ghermi','59220','0646444344','25/02/1991','celibataire','emploi etudiant dans un restaurant, prise de commandes, service, ménage','lundi apres midi; mardi apres midi; mardi matin de 10h à 12h et apres midi à partir de 16h; jeudi à partir de 10h; vendredi apres midi;samedi apres midi','20'),(1964,'Melle Pailler Sophie','34440','0688119982','06/11/1982','autre','Bonjour,\r\nJe suis une jeune femme de 26 ans.\r\nMes 2 petits garçons étant maintenant scolarisé, je souhaiterai reprendre une activité professionnelle rapidement.\r\nJe suis disponible tout de suite et dans un rayon de 20km autour de 34440 Nissan lez ensérune.\r\nJe suis une personne dynamique, soignée, discrète et à l\'écoute des directives que l\'on me donne.\r\nSi vous le souhaitez je peut vous faire parvenir mon curriculum vitae, sur lequel vous pourrez constater que j\'ai plusieurs expériences dans le domaine du nettoyage.\r\nJe tient à préciser que vous pourrez compter sur moi même si l\'un de mes enfants est malade, car mon cercle familial est disponible pour les garder en cas de problème.\r\nCordialement.\r\nSophie','Du Lundi au Vendredi\r\nDe 8h15 à 11h15\r\net de 14h15 à 17h45\r\nPour seuleument 2 heures d\'affilée, je préfère 9h15 à 11h15 ou 14h15 à 16h15.\r\nDisponible à toutes heures les mercredis et vacances scolaires','20'),(1965,'Mme Colas Carole','45470','0238527405','18/08/1958','marie','Aide à domicile (repas, toilette, ménage repassage (200h effectuées au CREAI) d\'août 1994 à août 2007 aux personnes âgées, aux domiciles de particuliers depuis 1996, et garde d\'enfants : de 2004 à ce jour,au domicile des parents.','lundi matin, après-midi de 16h à 18h\r\nmardi après-midi de 16h à 18h, mercredi toute la journée, jeudi après-midi de 16h à 18h vendredi après-midi.','15'),(1966,'Mme Nadolny Christelle','33380','06.25.40.78.47.','18/10/75','marie','3 ans d\'expérience en entreprise (hygienest service)','lundi,mardi, mercredi,jeudi, vendredi','26'),(1967,'Mme Piras Sandra','57320','0681250074','15061974','marie','ayant deja travaller dans le menage je me permet de vous envoyer ma candidature .\r\nje suis une personne autonome et dynamique.\r\n','lundi mardi mercredi jeudi vendredi apres 16 h','20'),(1968,'Mme Pruvost Pamela','57685','06672569367','21/11/1981','marie','aucune dans le menage mais je suis une personne maniaque je suis actuellement vendeuse en boulangerie et je recherche un complement de salaire ','lundi mercredi jeudi et vendredi de 13h00 a 15h00 le mardi et samedi apres midi ',''),(1969,'Melle VIAL Linda','34000','','15/04/1983','celibataire','J\'ai travaillé dans un hotel à Londres en tant que femme de chambre ( 17 chambres en 8 heures) pendant deux mois.\r\nMa mère est proprietaire d\'un gite de \r\n8 personnes, je fais souvent le ménage avant l\'arrivée des personnes. ','Disponible tous les jours jusuq\'à 18h.','20'),(1970,'Melle VIAL Linda','34000','0660742236','15/04/1983','celibataire','J\'ai travaillé en tant que femme de chambre dans un hotel à Londres pendant deux mois.\r\nDE plus j\'aide ma mère à nettoyer son gite de 8 personnes avant l\'arrivée des clients. ','disponible tous les jours juSqu\'à 18H;','20'),(1971,'Mme Bruneliere Shaymae','44150','0624948759','27/01/86','marie','Debutatante ,et trés motivé','lundi ,vendredi , samedi et dimanche disponible toute la journée','32'),(1972,'Melle MAQUET Ghislaine','57500','0622421117','23/06/1988','autre','BEP Bioservices \r\naide de cuisine en collectivité','a voir','10'),(1973,'Melle Abdelkrim Hafida','13014','0636041983','21/01/1980','celibataire','obtention d\'une attestation dans le nettoyage j\'ai deja travailler auprés de particulierdont dont les taches étaient les suivantes (entretien de la maison, course,aide à la prise de repas)j\'ai de l\'expérience et connaissance dans ce milieu ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(1974,'Mme Joly Marie Christine','30310','0466771815','15/05/1965','autre','j ai travaille comme femme de menage dans des maisons de particuliers','lundi mardi mercredi jeudi vendredi samedi dimanche','40'),(1975,'Mme Lourenço Anne Marie','45000','0238861978','22/03/1967','marie','employée de maison,j\'effectuais l\'entretien courant,les repas,les courses.\r\nsoins aux animaux ','lundi,mardi,jeudi,vendredi,de préférence le matin.\r\nou journée continue.','25'),(1976,'Mme ALIX CAROLE','88700','0617563381','05/06/1978','marie','ASSITANTE DE VENTE SENIOR AVEC L\'ENTRETIEN DE LA RESTAURATION ET DES SANITAIRES','LUNDI MARDI JEUDI VENDREDI ','35'),(1977,'Mme ALIX Carole','88700','0617563381','05/06/1978','marie','assitante de vente senior avec entrtien de la restauration et des sanitaires','lundi mardi jeudi vendredi','35'),(1978,'Mme Leseuil Catherine','49400','02.41.51.73.66','18/11/1955','marie','Traivaillée en restauration (self)\r\nfais le ramassage des pommes','Lundi Mercredi Jeudi Vendredi (matin)','15'),(1979,'Melle PASSOT Aurélie','29200','0298458712','18/11/1980','autre','2003/2005: AIDE A DOMICILE chez des particuliers (BREST)\r\nannée 2009:AIDE MENAGERE chez des personnes agées et GARDE D4ENFANTS à domicile','lundi et jeudi toute la journée.\r\nmardi et vendredi après midi.\r\nsamedi matin','12'),(1980,'Melle NAHAL BOUDERBA SAFIA','13014','0609350441','23/04/1989','celibataire','J\'ai pu travailler en tant que femme de ménage dans les bateaux corse (société onet) durant 5mois.','Du lundi au dimanche\r\n24h/24','35'),(1981,'Mme Biesen Anne','57410','0966833801','16/11/1972','marie','4 ans de ménage et repassageet d\'aide au soins chez une mami qui vient de décéder dans mon village','toute la semaine sauf mercredi','28'),(1982,'Melle MASALA Mylène','34000','0612073661','17/10/1988','celibataire',' - Depuis 2007, je suis animatrice dans un centre d\'education à l\'environnement auprès d\'un public âgé de 3 à 13ans.\r\n - Chez des particuliers j\'ai effectué de l\'entretien.','Du lundi au vendredi matin et après midi.','25'),(1983,'Melle Frumenti','34290','0677652494','25/10/1971','autre','une année d\'Aide à domicile, travail saisonnier en pressing, travail chez des particuliers','lundi au vendredi journée','30'),(1984,'Melle Youssouf Badralle','13015','0646774832','08/11/1988','celibataire','aout 2009: stage militaire 5rhc \r\n soldat \r\n\r\njuin a aout 2008:association stella aide aux famille \r\naide a domicile auprés de personne agée \r\n\r\ndecembre a mai 2008: Animatrice commerciale \r\n\r\noctobre novembre: Inventaire \r\n\r\ndecembre 2002 :stage vendeuse eurodif\r\n\r\n','journée 8h-17h:lundi, mardi, jeudi\r\nMatin 7h/12h:mercredi vendredi samedi','30'),(1985,'Melle DIAS VELOSO ','31390','0666527918','05/08/1986','celibataire','officiellement je n\'ai paas d\'expériences mais officieusement, j\'ai travailler chez des particuliers connaissances, je faisais le ménage(aspirateur, serpillière,poussières, vitres...) ','lundi de 10h à 16h, mardi 10hà 16h, jeudi , 10h à 16h, vendredi , 10h à 16h','10'),(1986,'Melle Medjellekh Nawel','34000','0629995296','23/03/1989','celibataire','J\'ai effectuer plusieurs remplacement dans le ménage pour la mairie d\'Avignon, de plus j\'ai déjà effectuer des ménages chez des particuliers. Mon énergie et mon tempérament de femme maniaque n\'est que qualité pour vous.','Du lundi au jeudi toute la journée (matin, après midi et soir) du vendredi au dimanche de 12h à 19h',''),(1987,'Melle Currenti','13190','0601869920','21/06/1983','autre','Expérience de secrétaire','du lundi au vendredi matin et apres-midi','35'),(1988,'Mme Layec Maud','44000','0650959194','21/07/01975','autre','aide a domicile pendant 2 ans ménages bureaux et particuliers pendant plusieurs années actuellement ménage dans les crèches de la ville de nantes je suis disponible de suite','lundi toute la journée mardi jeudi et vendredi idem','30'),(1989,'Melle Nguiama Charlotte','13007','0635391615','13/07/1978','celibataire','Actuellement demandeur d\'emploi, j\'ai déjà travailler chez des particuliers entant qu\'aide ménagère et baby-sitter pour l\'association Acad marseille.','Jusqu\'au 25 octobre ,je suis disponible tous les jours,et après je le serrai le lundi, le mardi, et le week-end','25'),(1990,'Mme MERADOU','13012','0621163852','11/06/1976','marie','15 ANS DE TRAVAIL EN TANT QU\'EMPLOYEE COMMERCIALE DANS UNE GRANDE SURFACE ET 10 MOIS DANS UNE ASSOCIATION EN TANT QU\'AIDE A DOMICILE. ','LUNDI MARDI JEUDI VENDREDI DE 9H A 16H','24'),(1991,'Mme Cognard Fabienne','57000','0630000863','','celibataire','7 années dans le ménge je sais me servir de la monobrosse','tous les jours','35'),(1992,'Mme Fichefet Severine','91170','0169457933','12/12/1978','marie','Bonjour,\r\n\r\nJ\'ai pu travailler plusieurs mois pour un couple, à leur domicile, pour du ménage. Ceux-ci étaient très satisfaits de mon travail.\r\nDe plus, j\'ai fait durant plusieurs années, du repassage à mon domicile pour environ 15 clients, tous très satisfaits aussi.\r\nJe suis sérieuse, travailleuse, discrète et non fumeuse.','Pour le moment : le lundi, mardi, jeudi et vendredi matins, de 9h à 11h. (monn dernier petit garçon vient de rejoindre les bancs de l\'école et pour l\'instant il n\'y est que le matin)','8'),(1993,'Mme Ykabfkbq','hllaCGbwdF','ozIkyFhGKlFXtT','SqBaJXfB','celibataire','dwF1tI <a href=\"http://ghqxvkkayzkc.com/\">ghqxvkkayzkc</a>, [url=http://fzqmztoscyqi.com/]fzqmztoscyqi[/url], [link=http://mgtbgjwxlcvr.com/]mgtbgjwxlcvr[/link], http://xsbdinkgcazn.com/','dwF1tI <a href=\"http://ghqxvkkayzkc.com/\">ghqxvkkayzkc</a>, [url=http://fzqmztoscyqi.com/]fzqmztoscyqi[/url], [link=http://mgtbgjwxlcvr.com/]mgtbgjwxlcvr[/link], http://xsbdinkgcazn.com/','BS'),(1994,'Mme Steyer Estelle','57500','0684549976','16/12/1976','marie','femme de ménage chez des particuliers pendant 6 mois.','lundi matin et après-midi, mardi matin et après-midi, jeudi matin et après-midi, vendredi matin et après-midi','16'),(1995,'Mme Da Silva','92290','0663054321','08/09/1976','marie','menage/repassage depuis 7 ans','matin','16'),(1996,'Melle DE SIANO SANDRA','13127','0660988579','02/05/1982','autre','A2MICILE A ISTRES PENDANT 2ANS \r\nLA CLE DES AGES PENDANT 2ANS \r\nANIMATRICE POUR JEUNES ENFANTS PENDANT 6ANS \r\nHOTELLERIE PENDANT 1.5ANS','LUNDI MATIN MARDI MATIN MERCREDI MATIN JEUDI MATIN VENDREDI MATIN ','30'),(1997,'Mme Lanet Sonia','59480','0623300219','08/07/1975','marie','sodexho preparation de plats.\r\ncafeteria cora courrieres plonge,netoyage.\r\ntitulaire d\'un cap agent technique de collectivité(nettoyage de salles,repassage,cuisine).','Tous les jours.','25'),(1998,'Melle Demol Davina','59520','06.28.92.86.54','02/08/1986','celibataire','j\'ai travailler deux ans en nettoyage .j\'ai fait des ecoles,bureaux,et des remise en état.','lundi,mardi,jeudi,vendredi de 11h a 17h','20'),(1999,'Mr ROSEAU Gaël','34690','','10/08/1991','celibataire','•2009 : Vendanges au Domaine de Mujolan (durée : un week-end)\r\n•2008 : Castrage de maïs à Fabrègues (durée : 5 jours)\r\n•2007 : Vendanges au Domaine de Mujolan (durée : un week-end) +castrage de maïs à Fabrègues (durée : 10 jours).','Je suis disponible tout le week-end et durant toutes les périodes de vacances scolaires.',''),(2000,'Mr ROSEAU Gaël','34690','sog-or@hotmail.fr','10/08/1991','celibataire','•2009 : Vendanges au Domaine de Mujolan (durée : un week-end)\r\n•2008 : Castrage de maïs à Fabrègues (durée : 5 jours)\r\n•2007 : Vendanges au Domaine de Mujolan (durée : un week-end) +castrage de maïs à Fabrègues (durée : 10 jours).','Je suis disponible tout le week-end et durant toutes les périodes de vacances scolaires.',''),(2001,'Melle HAMON','44100','0617677711','28/06/1970','celibataire','18 ans de comptabilité. Aucune expérience dans ce domaine.Titulaire d\'un permis B et d\'un véhicule.','tous les soirs après 17H30 et le samedi toute la journée.','5'),(2002,'Melle Hocini','soulem','0666467896','26041979','celibataire','J AI UNE EXPERIENCE DE 6 MOIS dans ce domaine a versailles au pres de l\' association ASADAVE ','mardi en jounée et le week end ( quand je remonte pas sur paris )','10'),(2003,'Melle HUBERT','13011','0609476253','06/07/1988','celibataire','','disponible tous les jours jusqu\'au 15 octobre puis les lundis, mardiset mercredis.','20'),(2004,'Mme AMARAL Denise','91410','0164594624','16/06/1956','marie','Après des années dans la bureaucratie, je souhaite me reconvertir dans l\'aide à domicile ','Lundi, mardi, jeudi, vendredi','30'),(2005,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','20'),(2006,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','20'),(2007,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','20'),(2008,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','15'),(2009,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','15'),(2010,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','10'),(2011,'Melle Souza Christine','13014','0486954550','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique dans le 13014 puis dans deux hôtels et dans un collège','tous les jours 24h sur 24 et 7 jours sur 7','30'),(2012,'Melle Stasiecki','34070','0630614933','010389','celibataire','Je suis actuellement étudiante en 2éme année de cinéma audiovisuel à l\'université , je suis à la recherche d\'un travail en temps que femme de menage , ayant déja travaillée à domicile j\'ai un très bon contact avec les personnes . je suis souriante et agréable . je reste à votre disposition pour tout renseignements .','le lundi après-midi , mercredi aprè-midi , jeudi , samedi et dimanche toute la journée ','35'),(2013,'Mme Noubrik Olena','44300','0950425193','21051975','marie','3 ans','toules jours, sauf mercredi, le matin','12'),(2014,'Mme Didierjean','57590','0387054699','03/02/1982','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2015,'Melle BUSNEL Aurélie','44240','0615862748','08091988','celibataire','Je suis actuellement en école de commerce à Nantes et pour financer mes études,je suis à la recherche d\'un travail. Durant trois mois, j\'ai exercé un poste de femme de ménge et d\'accueil pour des villas très haute gamme. Les tâches ménagères ne me dérangent absolument pas bien au contraire. Je suis dynamique et perfectionniste. Malgré des disponibilités assez réduites, j\'aimerai vivement intégrer votre équipe. Cordialement. Aurélie','Tous les samedis et deux semaines par mois où je suis disponible en semaine.','10'),(2016,'Melle Branjonneau','34080','0668498105','15121986','autre','comis de cuisine à fort appache\r\nfemme de toute main à bullalo\r\npréparatrice-vendeuse à l\'épis gaulois','lundi matin, mardi matin, jeudi toute la journée vendredi toute la journée, le samedi matin','25'),(2017,'Melle Delage Virginie','44810','','27 aout 1986','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2018,'Melle Branjonneau','34080','0668498105','15121986','autre','comis de cuisine à fort appache\r\nfemme de toute main à bullalo\r\npréparatrice-vendeuse à l\'épis gaulois','lundi matin, mardi matin, jeudi toute la journée vendredi toute la journée, le samedi matin','25'),(2019,'Melle Duglué Lucile','35000','0631881035','12/02/1989','celibataire','Expérience en boulangerie en tant qu\'employée polyvalente.','lundi soir, mardi matin, mercredi après-midi et soir, jeudi matin et après-midi, vendredi soir, weekend. ','15'),(2020,'Mme Van Rompaey','13003','064818070','03/05/1976','celibataire','formation juillet 2009 advf, infa marseille, aide a la toilette, aide aux repas, aide aux deplacements, bns acquit','du lundi au vendredi de 8h20a 16h00 et le week end de 7h00 a 21h00','50'),(2021,'Melle BONNET Caroline','34000','0626977950','29/04/1985','celibataire','','DU LUNDI AU VENDREDI LE MATIN','20'),(2022,'Melle CHANEL Fanny','13005','0615778217','26/06/1985','celibataire','etudiante au cour galien pour preparation au concour de psychomotricien.','du lundi au jeudi a partir de 13h30 et toute la journée du vendredi/week end.','20'),(2023,'Mme Wolf Melodie','57620','','02011990','celibataire','je de l\'experience en menage repassage ect..','je suis disponible tous les jour de la semaines','4'),(2024,'Melle Hien Delphine','13008','0668015711','04-11-1982','celibataire',' • Fév. 00-xxxx : Aide ménagère auprès de particuliers, Garde d’enfant (Italie)\r\nRepassage, ménage, préparation des repas, garde les enfants avant et/ou après l’école….\r\n • Av.06- xxxx : Femme de ménage dans les lieux publics (Italie) en extra\r\n • Mar. 02- Jan 08: Personnel de salle en brasserie restaurant (Italie) en extra: \r\nMise en salle des tables, des divers buffets, nettoyage, entretien des locaux. Service en salle.\r\n • Jan. 96- Jan.00 : Serveuse, femme de ménage (Abidjan- C.I.) \r\nMise en place des tables, des divers buffets, service en salle et en chambre. Nettoyage , entretien des locaux.\r\n\r\n \r\n ','tous les jours 24h/24','35'),(2025,'Mme Lahaut Line','77160','0624965361','09/04/1978','celibataire','J\'ai travaillé plusieurs années dans la restauration en temps qu\'employé polyvalente ,et 2 mois comme agent de service .','LUNDI JOURNEE\r\nMARDI JOURNEE\r\nJEUDI JOURNEE\r\nVENDREDI JOURNEE','25'),(2026,'Mme Lourenço Anne Marie','45000','02.38.86.19.78','22/03/1967','marie','j’ai travaillé en qualité d’employée de maison ou j’étais chargée d’effectuer l’entretien courant, la préparation des repas et les courses.\r\nJe m’occupais également des animaux et du jardin.\r\n','lundi,mardi,jeudi,vendredi\r\nde 9h00 à 15h00','25'),(2027,'Melle Bachelier Jessica','44730','0667954245','22/06/1990','autre','BEPA service aux personnes','du lundi au samedi de 9h a 16h car autre emploi de garde d\'enfants le matin et soir apres ecole','35'),(2028,'Mme Mahdoui Khadija','34080','0411190030','26/02/1961','marie','je n ai pas de trés grandes expériense mais je suis trés motiver pour trouver du travail','quand vous vouler','60'),(2029,'Melle Le Berre Marie','29200','06 37 49 76 32','13/09/89','celibataire','J\'ai déja eu l\'occasion de travailler chez une personne durant une semaine.\r\n\r\nJe possède le baac st2s (science technique sanitaire et sociale) et également le BEPA services aux personnes.','le jeudi, vendredi et samedi toute la journée.','8'),(2030,'Melle ABDELKRIM HAFIDA','13014','0636041983','21/01/80','celibataire','Au cours de ma formation j\'ai pu acquérir des compétences et connaissances dans ce secteur d\'activité dont les taches que j\'ai éffectué sont les suivantes (course, entretien de la maison , aide à la prise de repas ,) ','lundi mardi mercredi jeudi vendredi samedi toute la journée','30'),(2031,'Mme LAMANDA Marie-Claire','34110','0689990866','17/06/1951','celibataire','J\'ai effectué du bénévolat chez des personnes agées ménage, repassage preparation des repas, courses. Au chomage j\'ai besoin de retrouver un emploi','toute la semaine , ','30'),(2032,'Melle Roeder Carla','57050','metz','25.02.1984','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2033,'Melle HIRUOIS Guénaëlle','31000','0603972216','22/07/1986','celibataire','J\'ai fait du ménage chez des particulier de septembre 2008 à août 2009.','Tous les jours de la semaine','35'),(2034,'Melle Dibert Rosemonde','34000','0625236092','29/11/1984','celibataire','Nettoyage, repassage, aide aux personnes agées, babysitting','Toute la semaine sauf le week end','20'),(2035,'Mme Legrand Marie Pascale','94460','0609595420','11.02.1962','marie','assistante maternelle','tout les matins de la semaine','25'),(2036,'Mme Ivars Peggy','34400','0660474853','08/06/1975','marie','j\'ai une experience pour le ménage (10 ans)j\'ai surtout travaillé pour abyllis ,onet et gsf phocéa je faisait surtout des bureaux des banques','lundi apres-midi ,mardi matin et apres midi,jeudi apres midi et vendredi apres midi','10'),(2037,'Melle Alice Barbier','34000','0467225532','30/09/1987','celibataire','Je n\'ai pas d\'expérience professionnelles, par contre je suis sérieuse et motivée.','Je suis disponible du lundi au vendredi, matin et après-midi.','35'),(2038,'Melle LAQUERRIERE','13009','0607523087','12/10/1988','celibataire','- animatrice centre aéré, colo\r\n- stagiaire assistante sociale ( gestion du budget repas en communauté Emmaus)\r\n- stagiaire CCAS ( demande de RMI, dossier de surrendetement..)','lundi matin\r\nmardi matin\r\njeudi matin\r\nvendredi matin','20'),(2039,'Mme Maurice','57000','0626033760','14/12/1980','marie','9 mois en tant que aide a domicile','lundi après midi, mardi toute la journée, jeudi toute la journée et vendredi toute la journée','20'),(2040,'Mme Maurice','57000','0626033760','14/12/1980','marie','9 mois en tant que aide a domicile','lundi après midi, mardi toute la journée, jeudi toute la journée et vendredi toute la journée','20'),(2041,'Melle Samyn Cecile','45130','0236996023','06 10 84','autre','travaille actuellement le vendredi chez un particulier et samedi dans un gite depuis 2 ans','lundi,mardi,jeudi matin 2h\r\net apres midi 2h','10'),(2042,'Mme Lainé Manon','29200','0607094874','23/11/1989','celibataire','En ce qui concerne les ménages, j\'ai travaillé durant l\'année scolaire 2008 2009 pour l\'entreprise Laïta nettoyage à Quimper. Sinon j\'ai eu d\'autres expériences tels que du service, de la plonge, de la vente et de l\'animation.','Lundi de 12heure à 16 heure\r\nMardi de 12heure à 16 heure\r\nJeudi à partir de 16 heure\r\nVendredi à partir de 14 heure\r\nSamedi et dimanche libre\r\nJe suis aussi disponible le matin très tôt et en soirée.','20'),(2043,'Mme Raulin Carmen','34800','0467882448','16 08 1966','marie','j\'ai 7 ans experience acquis je cheche dans l\'aide a domicile repassage et garde d\'enfant ou bebes j\'ai acquis mes experience dans prence verte a montagnac sesam 34 lodeve agent hospitalier clermont herault et pomerols montblanc ','lundi mardi mercredi jeudi vendredi toute la journeé samedi que le matin et travaille un wend kend sur 2','20'),(2044,'Melle Souza Christine','13014','0486954550','01051988','celibataire','agent d\'entretien a la clinique ste marthe.\r\nfemme de menage chez des particuliers\r\npetit travail en interim mais toujours dans le menage','lundi, mardi, mercredi, jeudi, vendredi ','20'),(2045,'Mme PAYET','13011','0625508855','25101960','marie','J AI DE EXPERIENCE DE 9ANS AUX DES PERSONNE AGEES DAIDE MENAGERE A LA VILLE DE MARSEILLE ','JE RECHERCHE DU TRAVAILLE TOUTE LES APRES MIDI DU MARDI AU VENDREDI DE 13H A 18H VEUILLEZ ME DONNER UNE REPONSE MERCI D AVANCE ','20'),(2046,'Melle IMMORDINO','13009','0625796630','23/04/1989','celibataire','J\'ai travaillé 9 mois en tant qu\'agent d\'entretien pour la Ville de Marseille dans des centres aérés). Mes fonctions premières étaient de maintenir les locaux propres, d\'assurer le services du midi pour les enfants, et d\'animer certaines activités pour les personnes agées.','Je suis diponible tous les jours de la semaine.','35'),(2047,'Mme Bouali SAIDA','13003','0643407016','18/05/1979','celibataire','j\'ai travaille chez des particules de 2007à 2008 ,agent de service pour K NET 06/2008 à 07/2009','lundi,mardi,mercredi,jeudi,vendredi,samedi','20'),(2048,'Melle DUPUY Anne-Sophie','34000','0626692203','10/03/1989','celibataire','juillet-août 2007 :agent d\'entretien au camping campéole plage sud de Biscarrosse (40 Landes)\r\njuillet-août 2008 :idem\r\njuillet-août 2009 : vendeuse au point chaud du camping campéole plage sud Biscarrosse \r\nAnnée scolaire 2008/09 :maitresse au paire à l\'internat du lycée Jean Mermoz (34 Montpellier)','mercredi matin, samedi aprés-midi et dimanche toute la journée ','15'),(2049,'Melle DUPUY Anne-Sophie','34000','0626692203','10/03/1989','celibataire','juillet-août 2007 :agent d\'entretien au camping campéole plage sud de Biscarrosse (40 Landes)\r\njuillet-août 2008 :idem\r\njuillet-août 2009 : vendeuse au point chaud du camping campéole plage sud Biscarrosse \r\nAnnée scolaire 2008/09 :maitresse au paire à l\'internat du lycée Jean Mermoz (34 Montpellier)','mercredi matin, samedi aprés-midi et dimanche toute la journée ','15'),(2050,'Mme Noel','59175','0662637486','25/12/1976','marie','3 ans chez les particulier et 5 ans en hotellerie','a partir de octobre je suis libre le lundi matin,mardi toute la journée et le jeudi toute la journée','12'),(2051,'Mme Thomas Sylvie','88520','0329506742','13121962','marie','aucune','mardi mercredi vendredi','30'),(2052,'Mme Fichefet Severine','91170','0169457933','12/12/1978','marie','J\'ai travaillé chez un couple de particuliers pour du ménage à leur domicile durant quelques mois ; j\'ai pu aussi faire du repassage à mon domicile plusieurs années pour une quinzaine de clients.','Pour l\'instant, je suis disponible les matins du lundi, mardi, jeudi et vendredi de 9h à 11h.\r\nVous pouvez me joindre par mail ou téléphone du lundi au vendredi de 9h à 16h.\r\nMerci.','8'),(2053,'Melle Le Nen Lénaïg','29620','0636290899','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2054,'Melle Le Nen Lénaïg','29620','0636290899','30 11 88','celibataire','J\'ai travaillé à la Ligue pour la Protection des oiseaux de l\'île grande comme hotesse d\'accueil et animatrice, puis j\'ai travaillé comme animatrice, toujours à la Ligue pour le Protection des Oiseaux sur l\'île de Ré.','Je suis disponible tous les jours!','25'),(2055,'Mme Delattre','13005','0613384966','04/03/1963','celibataire','2009 : Stage à l’agence immobilière ART COMIMMO\r\n2009 : Stage au Centre Fissiaux\r\n2007-2008 : Intérim dans la Région du Nord, Vendeuse, Conditionneuse,\r\n Assistante de vie\r\n2004-2007 : Assistante de vie dans la région parisienne\r\n Entretien du domicile, soins à la personne, soutien moral \r\n Et psychologique, gestion des comptes, réponse aux courriers\r\n Accompagnante\r\n1999-2004 : Expatriation en Corée du Sud pour suivre mon époux\r\n Apprentissage du français aux enfants Coréens\r\n Aide aux nouveaux expatriés \r\n1991-1996 : Assistante de vie en Seine et Marne\r\n1983-1985 : Conditionneuse sur machine et préparation de commandes\r\n\r\n','Mes disponibilités sont du Lundi au Vendredi de 7 h à 18 H\r\nPossibilité le samedi et dimanche matin','35'),(2056,'Melle VERSTRAETEN Christine','59590','0327254072','13/02/1965','celibataire','Je travaille chez un médecin généraliste en temps qu\'employée de maison depuis 01/02/1993 pour environ 10h par semaine, je recherche à faire le complément à savoir 10h de plus.','je suis libre le lundi, le mercredi et le vendredi toute la journée.','10'),(2057,'Mme Sampieri Véronique','34500','0467002943','22/02/1975','marie','Agent d\' entretien maison retraite et les grande surface','Jeudi matin et après midi et vendredi et après midi','10'),(2058,'Melle Ali Mchangama Tansila','13013','0662064959','23/12/1990','celibataire','je n\'ai pas d\'expériences professionnelles','le lundi le matin;le mercredi le matin; le samedi le matin ','9h'),(2059,'Mme Michel Isabelle','91300','0622621993','1967','marie','j\'ai fait menage chez les particuliers pour la mairie de massy chez les particuliers pour des entreprises de nettoyage','lundi mardi mercredi jeudi vendredi ','25'),(2060,'Melle Gerdolle Christelle','54550','03 54 51 62 92','05 07 1969','autre','je me suis occupé de ma belle mère aprés son A.V.C','toute la semaine ,toute la journée','35'),(2061,'Melle CALLEJON ELODIE','13240','0629405954','01/02/0989','celibataire','JAI ETAIS DURANT 3ANNEES FEMME DE MENAGE CHEZ DES PARTICULIERS OU JEFFECTUAIS MENAGES REPAS ET GARDE DENFANTS \r\nRECEMMENT JAI ETAIS AIDE MENAGERE POUR LASSOCIATION NOUVELLE VIE LE RETRAITE OU JAI AIDEE POUR LES TACHES MENAGERES AIDES ADMINISTRATIVES REPAS COURSES ACCOMPAGNEMENT \r\nTRES APPRECIEE PAR MON SERIEUX ET JE RESTE UNE BONNE COMPAGNIE TOUT EN FAISANT LE MENAGE\r\nCEST IMPORTANT QUILS SOIENT EN CONFIANCE.PAR MA TENUE MON EDUCATION ILS SE SENTENT RASSURES;','lundi mardi mercredi jeudi et vendredi du matin a lapres midi','20'),(2062,'Melle GIROD Réjane','44000','0608322191','240689','celibataire','J\'ai fait le méange ses deux derniers été dans les hotels.','Tous les soir à partir de 18h30.\r\nLe jeudi toute l\'après midi.\r\nTout le week end à partir du samedi matin','6'),(2063,'Melle Blanloeil Charlène','44840','0698301792','20/07/1988','celibataire','Employée toutes mains en Restauration, Hôtesse de caisse, Auxiliaire socio-éducatif sur un foyer.','Disponible durant le mois d\'octobre 2009 7 jours/7','30'),(2064,'Mme CHEUNG Christine','94400','0621984737','15/10/1958','celibataire','mere au foyer pratiquement enormement le menage','Lundi matin, mardi martin, mercredi toute la journee, jeudi matin, vendredi matin, tout le week end','25'),(2065,'Mme Boussag Lylia ','13001','0619581822','13 Avril 1993','celibataire','dec.07(stage) : serveuse (restaurant l\'heure)\r\noct.08: femme de chambre et serveuse (News hotel of marseille )\r\njuin.09 :\"agens service hotelier\" residence du baou sormiou','samedi matin et aprés-midi.\r\n','3'),(2066,'Mme Esteves','91350','0621649476','01041986','marie','Remplacement de loge de gardienne\r\nvendeuse\r\n','lundi au vendredi','35'),(2067,'Mme El Chaoui ','34200','0672153549','08/01/1978','marie','Compétences \r\n\r\n * Gestion des approvisionnements en matériel et commandes auprès des fournisseurs\r\n * Transmission des données au bureau d’étude ,tenue des documents administratifs \r\n * Encadrement d’une petit équipe \r\n * Facturation et devis \r\n * Traitement de texte Works, Word \r\n * Accueil téléphonique \r\n * Accueil client\r\n * Livraison \r\n * Encadrement des enfants en bas ages \r\n * Préparation des repas \r\n * Nettoyages de surface Bureaux ,Chambre , Habitat etc.…\r\n * Repassage (fer a repasser semi professionnelle , rouleaux a repasser)\r\n\r\nFORMATION \r\n\r\nFormation alterné : assistante puéricultrice : \r\nHALTE GARDERIE \r\nZAC du TRONQUET LE PONTET 84130 \r\n(1993 collège Roumanille 84000 Avignon) \r\n\r\nApprentie : Préparation CAP cuisine (1995)\r\nHOTEL RESTAURANT CAMPAGNILE \r\n\r\n \r\nEXPERIENCE PROFESSIONNELLES\r\n\r\n2004 : Secrétaire administratif (2 ans) :\r\nAEC ELECTRICITE \r\nEspace Viala route de Poussan 34140 Mèze \r\n\r\n1998 : Secrétariat , accueil client , livraison , Repassage (2 ans) :\r\nPRESSING DES HALLES \r\n 6 r Olivier 84000 AVIGNON \r\n\r\n1997 : Secrétariat, livraison , accueil client , Repassage (1 ans) :\r\nAMIDON \r\n7 av Richelieu 84000 AVIGNON\r\n\r\n1995 : Employer polyvalent (accueil, secrétariat ,service en salle , femme chambre, aide cuisinière ) (24 mois) : \r\nHOTEL RESTAURANT CAMPAGNILE \r\nMontfavet la Cristole 84000 Avignon\r\n \r\n1994 : Apprentie cuisinière (12 mois) : \r\nHOTEL RESTAURANT CAMPAGNILE \r\nMontfavet la Cristole 84000 Avignon \r\n\r\n1993 : Assistante puéricultrice (6 mois) : \r\nHALTE GARDERIE \r\nZAC du TRONQUET 84130 LE PONTET\r\n\r\nRENSEIGNEMENT COMPLEMENTAIRE \r\n\r\nPermis B + Véhicule \r\n','lundi, mardi, jeudi, vendredi \r\ntoute la journer','30'),(2068,'Melle CHERRIH Nesrine','13009','0627766436','22/04/1983','celibataire','2002-2008: Auxiliare de vie auprées des personnes agées: Ménage, repassage, préparation des repas, formalités administratives.\r\nAssistance Familiale, Marseille','Week-ends, jours fériés et vacances scolaires.\r\nAprés-midi de la semaine (à partir de 14h)','20'),(2069,'Mme Terfaia Amel','13008','0491415139','01mai1986','marie','rien','samedi et dimanche. matin et arpés midi','15'),(2070,'Mme Ouahrani Djamila','75011','0659104514','23/08/1963','celibataire','plusieures années de menage et repassage,garde paersonnes agées et enfant','Lundi,mardi,mercredi,jeudi matin\r\nvendredi,samedi apres midi','30'),(2071,'Mme THOMAS','34980','0661091173','19/02/1990','autre','Madame,Monsieur, \r\n \r\nJe sollicite auprès de votre établissement une demande de contrat de professionnalisation pour un BTS SP3S (Services et Prestations des Secteurs Sanitaires et Sociaux) en alternance pour une durée de deux années scolaires. L\'alternance est hebdomadaire : 2 jours en centre de formation, 3 jours dans la structure employeur.\r\nJ\'ai commencé mes cours à l\'IRTS qui m\'accorde un délai supplémentaire de 10 jours pour trouver cette structure, sinon je serai contrainte d\'interrompre mes études.\r\nIl s\'agit d\'un poste d\'assistante administrative, pouvant occuper les fonctions suivantes : accueil et information des usagers, participation à la gestion comptable, et gestion du personnel et des usagers.\r\n \r\n \r\nEn vous remerciant par avance de l\'attention que vous porterez à ma demande, je vous prie de bien vouloir agréer l\'expression de mes salutations distinguées.\r\n \r\n\r\nTHOMAS Tiphaine\r\n','lundi mardi et vendredi ',''),(2072,'Melle K/bidi Natacha ','34070','0646045029','21091978','autre','teleconseillère a france telecom pendant 7 ans \r\nteleprospectrice a sfr 4 mois \r\nformation evaluation de competence et de capacite professionnelle code rome 1111 passe le mois de mars 2009','du lundi au vendredi de 8h30 a 16h30 ','35'),(2073,'Melle Foucher Sandrine','440000','0253454424','19-12-1977','autre','deja travailler en tant qu ash en maison de retraite et clinique et aussi en interim chez les particuliers','de 8h30 a 18h30','10'),(2074,'Mme Senepart Sandra','59330','0623537986','09 mars 1975','marie','hotesse de caisse, employé libre service, collaboratrice en agence d\'assurance, agent de production, vendeuse, téléconseillère','je suis libre tous les jours et toute la journée','35'),(2075,'Mme Mendez Valerie','57070','06 99 54 20 57','12 08 1964','autre','6 MOIS CHEZ LES PARTICULIERS ',' TOUS LES JOURS 10 H A 12 H ET APR2S MIDI 1 14 H 17 H ','20'),(2076,'Mme AQCHMR IKRAM','34080','0662923305','11/10/1982','marie','j ai niveaux bac & dilome de coiffure ','lundi apres midi; mardi matin; jeudi ou vendredi matin','9'),(2077,'Mr Meneuvrier Kriss','44000','0672300344','26/04/1988','celibataire','2003/2004:Baby-sitting Nantes.\r\n2005/2008:Afficheur/Monteur Paris.\r\n2008/2009:Ouvrier non qualifié-chaudronnier...','lundi:18h00-00h00;Mardi:18h00-00h00;Mercredi:18h00-00h00;Jeudi:18h00-00h00','20'),(2078,'Mme Ben Ali Fatiha','13004','0646197235','27 01 1970','marie',' femme de chambre ( hotel} menage chez des particuliers agent de service polivalant stage pratique de 15 jours Maison de retraite ',' tout les de la semaine de 8H jusqua 4H','16'),(2079,'Melle Marylène Mayele-Ndaka','13013','0612981701','04 SEPTEMBRE 1984','celibataire','Marylène MAYELE\r\nCU Alice chatenoud\r\n10, rue Henri Poincaré\r\n13013 Marseille \r\n0612981701\r\nmayelemilka@yahoo.fr\r\n24 ans\r\n \r\nDIPLOMES ET FORMATIONS\r\n\r\n2009-2010 : Master 1 de Microbiologie et Biologie Végétale et Biotechnologie\r\n\r\n2008-2009 : Master 2 Neurosciences, Faculté Saint Jérôme, Marseille\r\n Option : Neurobiologie, Neurophysiologie\r\n\r\n2007-2008 : Master 1 Neurosciences, Faculté Saint Jérôme, Marseille\r\n Option : Neurobiologie, Neurophysiologie\r\n\r\n2006-2007 : Licence de biologie cellulaire et moléculaire et physiologie Animale, Faculté des \r\n Sciences de Brazzaville\r\n Option : Physiologie Animale\r\n2005-2006 : Obtention d’un DEUG, Faculté des sciences de Brazzaville\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n2009(4mois) : agent d’entretien et serveuse dans un restaurant en ville.\r\n\r\nJuillet 2009 : Agent d’entretien, femme de Vallet de chambre à L’hôtel IBIS\r\nJanvier /Juin 2009: Stage dans le laboratoire d’épilepsie et cognition (INSERM).\r\n \r\n Juillet, Août et Septembre : Agent d’entretien, serveuse et plongeur à Quicks\r\n\r\nMai/Juin : Stage à l’institut de biologie du développement de Marseille Luminy.\r\n \r\nJuillet/Aout 2007 : Stage dans une pharmacie à Brazzaville (En collaboration avec le \r\n Laboratoire Nationale). \r\n \r\nJuin 2007 : Stage à l’institut Louis Pasteur de Brazzaville (Laboratoire Nationale)\r\n \r\nNovembre 2006 : Chargée de mission en cosmétique : Parfumerie PARCOLUX de Brazza\r\n\r\nCOMPETENCES \r\n\r\nInformatique : Maitrise des logiciels world, Excel et PowerPoint\r\n Maitrise du logiciel d’analyse Clampfit\r\nLangue : Anglais (niveau scolaire), Français\r\nLoisirs : Musique, Sport et Cinéma\r\n','Lundi,Mardi,Mercredi,Jeudi matin et Les Week-ends matin et après midi','25'),(2080,'Melle GEAUGEY','34000','0648771678','06/12/1985','celibataire','Marina GEAUGEY \r\n12 Rue Carlencas \r\n34 000 MONTPELLIER\r\n06.48.77.16.78.\r\nCélibataire\r\n\r\n \r\n\r\nSCOLARITÉ / FORMATION\r\n\r\n 2008- 2009 : Macclesfield College (ESOL classes) Manchester\r\n 2007-2008 : Obtention 3ème année Licence Gestion des Entreprises option « Finance » au Conservatoire National des Arts et Métiers.\r\n 2006-2007 : Obtention BTS Comptabilité et Gestion des Organisations au Lycée Nevers Montpellier.\r\n 2005-2006 : 1ère année BTS Comptabilité et Gestion des Organisations\r\n 2004-2005 : 1ère année BTS Industrie des Matériaux Souples à Strasbourg\r\n 2003-2004 : Obtention Baccalauréat STT option Comptabilité Gestion.\r\n\r\nConnaissances Informatiques\r\nMaîtrise EXCEL, WORD, POWER POINT, SAGE, CIEL COMPTA\r\n\r\nLangues\r\nAnglais : Niveau courant\r\nEspagnol : Niveau Scolaire (LV2)\r\n\r\nEXPÉRIENCE PROFESSIONNELLE\r\n\r\n Juillet 2008/Juillet 2009:Aupair Manchester et aide ménagère.\r\n\r\nBNP Paribas\r\n \r\n Décembre 2008 : Auxiliaire de vacance service Marketing Financier \r\n Janvier 2008-Juin 2008 : Stage service Marketing Financier (6 mois) \r\n Décembre 2006 : Stage service pôle risque crédit (1 mois) \r\n Juillet 2005 : Chargé de contrôle (blanchiment, risque administratif)\r\n Août 2004 : Chargé de contrôle (blanchiment, risque administratif)\r\n Juillet-Août 2003 : Chargé de contrôle (blanchiment, risque administratif)\r\n\r\nAutres expériences\r\n\r\n Juillet 2007 : Secrétaire / Standardiste cabinet avocat Me ALLE\r\n Mai 2005-Juin 2005 : Stage Expertise comptable « Cabinet MENON et ASSOCIES » (6 semaines)\r\n\r\n\r\nLOISIRS\r\n\r\n Lecture, Cinéma, \r\n Chant (Formation vocale 2 ans Opéra de Montpellier)\r\n Golf, Fitness \r\n','Libre tous les après-midi à partir de 14h ainsi que les soirées. ','15'),(2081,'Mme ALCOBIA','92260','0660381278','26/04/1975','marie','','LINDI-apre-midi mardi-apre-midi mercredi-apre-midi ','10'),(2082,'Mme CATANI Gwénaelle','44340','0667175414','10/06/1968','marie','j\'ai 4 ans d\'expérience , je travaillais chez des particuliers, je fais aussi l\'entretien dans des bureaux, commerce, vestiaire.','je déménage le 3 octobre à Bouguenais et suis disponible dès le 6 octobre','30'),(2083,'Melle Ndondoki Liliane','34090','0617430410','02 juin 1987','celibataire','expérience d\'aide ménagère','lundi matin, mardi et mercredi aprè-midi, samedi matin','35'),(2084,'Mme ','34000','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2085,'Mme Pâyet Marie France','13011','0625508855','25101960','marie','jai expérience 9ans aupres des personnes agées ','je peux travaille toutes les apres midi du lundi au vendredi de12a 17h et la samedi matin de9h 12h veuiilez me donner une réponse meci davance ','20'),(2086,'Melle Aurelie Alonso','34090','0615574007','29/05/1989','celibataire','Je suis étudiante en 3ème année de sciences de l\'éducation et je cherche un boulot pour pouvoir financer mes études. Je suis sèrieuse, sociable, souriante, dynamique, à l\'écoute et rigoureuse.\r\nJ\'ai travaillé pendant trois ans dans la castration du maïs, j\'ai donc été habituée à fournir tous les efforts possible pour que mon travail soit effectué avec minutie. J\'ai étgalement travaillé dans la diffusion pour un théâtre, là aussi l\'effort physique était très important. \r\nJe pense que vous pouvez m\'accorder votre confiance pour que j\'exécute vos tâches ménagères.','Je suis disponible le lundi soir à partir de 19h15, le mardi à partir de 11h15, le mercredi jusqu\'à 13h45 ainsi qu\'à partir de 18h15, et le jeudi jusqu\'à 13h15. \r\nJe ne suis pas disponible lors des vacances scolaires, sauf celles de la Toussaint et je ne suis disponible que certains week end.','15'),(2087,'Melle Deschamps Audrey','95120','0647085076','18/02/1991','celibataire','BEP CSS ET BREVET DES COLLEGES OBTENU:\r\n- DIIFERENTS STAGES OU J\'AI APPRIS DE DIFFERENTES MANIERE DE FAIRE LE MENAGE.','Mercredi après midis, vendredis une fois sur deux, à 16h, les weekends, jours fériés et vacances scolaires.','4'),(2088,'Mme Nasri Sihem','94800','0622070322','12/11/1969','marie','garde enfant et personne agé\r\nménage bureau ','lundi aprés-midi\r\nmardi matin\r\njeudi aprés midi\r\nsamedi matin','35'),(2089,'Melle Favole Fanny','13015','0627421338','22/08/1889','celibataire','De nombreux ménages chez les particuliers mais aussi pour la famille depuis 2 ans. ','tous les jours de la semaine ','20'),(2090,'Mme NAZE','34400','0467426112','22/03/1967','autre','1992-1993 agent de nettoyage\r\n\r\nde 1995-1997 aide ménagere à l\'ile de la Réunion','LUNDI,MARDI,JEUDI,VENDREDI matin et après-midi','20'),(2091,'Melle BOUNSANA Sounari','34090','0633570402','16/12/1991','celibataire','Etant née dans une famille nombreuse, nous avions tous ^nos tâches de ménage à faire. Par ailleurs, je travaillais également chez des particuliers (personnes âgées). De ce fait, je pense pouvoir répondre à vos attentes.','Lundi matin\r\nMardi après-midi\r\nSamedi matin & après-midi','6'),(2092,'Melle HRA Khadija','34080','0611260108','14/05/1989','celibataire','ménage chez particulier, baby sitting, stage en banque','journée entière: lundi, jeudi, vendredi, samedi, dimanche\r\n\r\nmatinées: mardi',''),(2093,'Melle ','93400','0647729083','06/10/86','celibataire','J\'ai de l\'experience en tant que aide ménagere chez admr association situer a cabannes dans les bouches du rhones, j\'ai travailler chez zux pendant un mois, et j\'ai aussi travailler chez des particulier a eygalières dans des trés grandes villas pendant un mois aussi.','Je suis disponible le lundi de 6h a 11h, le mardi de 16h a 20h, le mercredi et jeudi de 18h a 20h,le vendredi de 12h a 20h, puis le samedi et dimanche de 6h a 20h.','20'),(2094,'Melle MAAMRI Hayat','34070','0624521404','25/10/1988','celibataire','menage chez un particulier 8h par semaine.','lundi, jeudi matin , vendredi, samedi','10'),(2095,'Melle MAAMRI Hayat','34070','0624521404','25/10/1988','celibataire','menage chez un particulier 8h par semaine.','lundi, jeudi matin , vendredi, samedi','10'),(2096,'Melle MAAMRI Hayat','34070','0624521404','25/10/1988','celibataire','menage chez un particulier 8h par semaine.','lundi, jeudi matin , vendredi, samedi','10'),(2097,'Melle MAAMRI Hayat','34070','0624521404','25/10/1988','celibataire','menage chez un particulier 8h par semaine.','lundi, jeudi matin , vendredi, samedi','16'),(2098,'Mme Pelhate Nelly','35000','0621375316','04/03/1959','autre','1 an femmes de ménage en sociéte\r\n14 ans responsable pressing','lundi: de14h à 18h\r\nmardi : de 14h à 18h\r\nmercredi: de 9h à 12h ','8'),(2099,'Mme PELHATE NELLY','35000','0621375316','04/03/1959','autre','','ERRATUM SUPPRIMER LE MARDI DE 14H à 18H \r\nMERCI ',''),(2100,'Melle Souza Christine','13014','0486954550','01051988','celibataire','','tous les jours 24h/24 et 7j/7','35'),(2101,'Melle LHOMME Stéphanie','92230','0627437951','26/07/75','celibataire','J\'ai élevé mes enfants.','Tous les jours de la semaine','35'),(2102,'Melle LHOMME Stéphanie','92230','0627437951','26/07/75','celibataire','J\'ai élevé mes enfants.','Tous les jours de la semaine','35'),(2103,'Melle EL AJJAI NOUR EL HOUDA','13014','0616513763','07041992','celibataire','Je n\'ai pas encore d\'experience professionnelle dans ce domaine, mais suis tres motivée, serieuse, et consciensieuse.','du lundi au vendredi de 8h a 12h\r\n13h a 16h','35'),(2104,'Melle FORET Ninon','75015 Pari','0670216109','26/05/1989','celibataire','travaillée deux mois au CCAS en tant qu\'aide ménagère ','Toute la semaine','30'),(2105,'Mme TOMASINI','34070','0686163449','10/07/1977','marie','Nouvelle','Lundi matin et aprés midi, Mardi matin','9'),(2106,'Melle Bertille Inès','13010','0607727862','26/05/1989','celibataire','Je travaille en maison de retraite et je souhaiterai faire des heures de ménages afin de combler les manques financiers et pouvoir faire des projets.','les après-midi (tout dépend de mon planning) possibilités de s\'arranger.','3'),(2107,'Mme Mermri','34000','0660742060','10/08/1979','celibataire','','le mercredi toute la journée et le dimanche ','14'),(2108,'Mme Gachignard Marie Annick','85120','0251874719','16/05/1959','marie','cesu depuis le 11/12/07 01/09/07 au31/10/07 agent dentretien communauté de communes a la chataigneraie remplacement de vacance 01/04/09 multi service','lundi apres midi - mardi apres midi - mercredi apres midi - jeudi apres midi - vendredi apres midi','15'),(2109,'Melle Valette Marie','34090','0626883248','28/07/1987','celibataire','bafa/bafd et service à la personne courses,menage..,bac+3 lettre,etudiante avec vehicule.','lundi matin,mercredi apres midi,jeudi matin','10'),(2110,'Melle Gomez Florine','45000','','20/04/1988','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2111,'Melle GHARBI Saida','34000','0434228194','24/09/1988','autre','Bonjour, je suis Saida je suis actuellement en formation qualifiante pour obtenir le titre d\'employée familiale polyvalente.Je dois aussi faire des stages en association ou en entreprise donc j\'ai un peu d\'expérience je vous propose mes services.','Je suis libre le week-end Samedi et Dimanche car je suis en formation la semaine jusqu\'au mois de décembre.','8'),(2112,'Mme San-josé Nathalie','30800','0613126232','16.02.1980','marie','les enfants a bord(aide a domicile,garde d enfants)centre aere,hotesse de caisse','lundi,mardi,mercredi,jeudi,vendredi de 8h a 17h','39'),(2113,'Mme Madoux Nathalie','59410','0621366581','20/08/1968','marie',' je dispose d une expérience de 3ans et demi dans le domaine du nettoyage ,en effet je suis salariée pour une société de nettoyage j effectue 26 h par mois , j ai donc encore assez de temps pour effectuer d autre heures .\r\nmais expériences sont le nettoyage des bureaux , vidages des poubelles ,lavages des sols , des vitres,des sanitaires , aspirateur, j ai aussi travaillée dans la restauration service en salle , au self , vaisselle et nettoyage des cuisines aide a la préparation des plats etc\r\nmaman de 5 enfants le ménage ca me connait linges ,repassages,repas etc ','je suis disponible tous les jours de la semaine 9h30 a 11h30 et de 13h30 a 15h30 voir plus , sauf le samedi et dimanche ','25'),(2114,'Mme Aliani Fariza','66000','0620879143','14071958','autre','j ai travaille pendant 5 anneés chez piere et vaccances et 1anneé dans un cabinet medical et domicile','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2115,'Mme DIJOUX MARIE','34070','06 16 13 00 69','01091964','autre','','LUNDI MATIN MARDI MATIN JEUDI MATIN VENDREDI MATIN','20'),(2116,'Mme Ait-Aoudia Saliha','75018','06.21.57.11.16','13.07.1966','marie','3 ans gouvernante ',' du lundi au vendredi\r\na partir de 17h 20h','15'),(2117,'Mme Galesne Alice','30000','0430671098','16/11/80','marie','aide a domicile, cuisinière. ','du lundi au vendredi de 8h30à19h','35'),(2118,'Mme Nsonga Estella','95140','0650973730','24.07.1975','marie','2ans','lundi au vendredi','15'),(2119,'Melle Bonzom Delphine','13180','0442305413','25/01/1989','celibataire','Aucune','toute la semaine.','15'),(2120,'Mme Nsonga Estella','95140','0650973730','24.07.1975','marie','2ans','lundi au vendredi le matin','15'),(2121,'Mme Badri Hayet','75180','0687196519','21/02/1978','marie','je suis tunisienne et je suis disponible à partir du 10 octobre ,j\'ai effectuée plusieurs expériences professionnelles ex:hotesse d\'acceuille \'femme de ménage \'assistante de direction \'téléconseillère\'prof\'sécurité...','tous les jours sauf samedi et dimanche.','20'),(2122,'Melle Tranchant Marie Anne','44160','0614954584','15031973','autre','je n ai aucune experience dans ce domaine mais je suis tres serieuse dans les contrats que l on me propose ','lundi matin mardi matin jeudi matin vendredi matin','16'),(2123,'Melle Hatubo Mohamed Faourate','1','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2124,'Mme Laidi','34070','0629725155','24/07/1984','marie','','lundi mardi jeudi vendredi','20'),(2125,'Mme Senni','13015','0621865711','12/02/1986','marie','Mme SENNI SAFAE \r\n38 rue PAUL COXE\r\nBAT C 13015 Marseille\r\n\r\nkarimsafae@hotmail.fr\r\ntel: 0621865711\r\n\r\n\r\n\r\nMadame, Monsieur, \r\n\r\nActuellement à la recherche d\'un emploi et ayant terminé\r\net réussi ma formation infirmière polyvalente au Maroc, je viens de m’installer définitivement sur la ville de Marseille Ayant effectué mes démarches auprès de la DDASS il était prévu de passer des épreuves de vérification des connaissances professionnelles pour valider mon diplôme ici en France ;compte tenu de réformes en cours et de nouvelles modalités de fonctionnement la DDASS n’organiserai plus ces épreuves et par contre j\'aimerai vous faire part de ma candidature afin de pouvoir à un poste d’aide à la personne. \r\n\r\n\r\nMon expérience professionnelle est en effet riche en connaissances et en compétences que j\'ai acquise dans le domaine médical dans lequel j\'ai pu me familiariser à aux techniques médicales ,à l\'écoute et au bien être de la patient. \r\n\r\n\r\nMotivée et dynamique, j\'aimerai apportée à votre établissement mon sens du service, mon envie être utile, et bien sûr mon sens du contact humain que j’ai apprise lors de ma formation d’infirmière. \r\n\r\nEspérant avoir retenu votre attention, veuillez recevoir madame, monsieur l\'expression de mes salutations les plus distinguées.\r\n','de lundi au vendredi 08h à 18h \r\nsamedi 08h à 12h','36'),(2126,'Mme TOUSSAINT','35170','0611190043','14/02/1977','marie','Je travaillais à l\'ecole (lun-ven)d\'anglais et j\'était une vendeurse(le week end) à Sydney en Australie. Je travaillais comme une femme de menage (particulier) pendant 6 mois à Rennes. \r\nJe suis Japonaise (qui parle un peu de français; pas de prob pour la communication en français. , en Anglias; courramment et au Japonais)','le week end (je suis disponible le samedi et dimanche tout la journée)','10'),(2127,'Melle MONTFORT Mélissa','34000','0682584779','30-06-1989','celibataire','J\'aide très souvent des assistantes maternelles,j\'ai les notions,la pratique,et surtout beaucoup de plaisir a garder des enfants.\r\nIssu d\'une grande famille je suis assez expérimentée dans ce domaine. ','Tous les jours de la semaine et le week-end.','35'),(2128,'Melle MARIN','34000','06 74 49 46 84','27/09/1984','celibataire','J\'ai travaillé un été avec l\'association ADMR de Montpellier. Je devais faire le ménage courant de la maison, ainsi que du repassage.','Lundi : toute la journée\r\nMardi : toute la journée\r\nMercredi : toute la journée','20'),(2129,'Melle Gatt Sandra','13013','06.33.21.40.74','30.05.1981','celibataire','j\'ai travaillée 2 ans dans une entreprise d\'aide a domicile','toute la semaine du lundi au vendredi de 9 h a 16 h car je suis maman de 2 petites filles qui sont scolarisées','7'),(2130,'Mme ANDRIEUX Caroline','34980','0679666668','22/12/1976','celibataire','Depuis juillet 2009 : Responsable commerciale CDI, nettoyage industriel, Montpellier\r\nFévrier/juin 2009 : responsable du service hygiène en maison de retraite (mise en place d’une organisation)\r\nJanvier 2003- décembre 2006 : Inspectrice, responsable de secteur (Société de Nettoyage Industriel)\r\n','Du lundi au vendredi\r\nOccasionnellement le samedi','35'),(2131,'Mme HAMANI FATIHA','13004','0675682473','02101970','autre','expérience dans le domaine 3 ans.','lundi journeé mercredi journeé et vendredi journeé ','20'),(2132,'Melle Chausse Angie','59 400','0676830476','15/01/90','celibataire','garde d\'enfants dont un handicapé/ménages et aide a une personne agée/ ménage dans une entreprise','disponible chaque jour de 10h à 21H','10'),(2133,'Melle LEDOGAR VALERIE','57350','0660773799','18/06/1980','autre','2008-2009 Aide aux personnes agées Maison de retraite privée\r\n2003-2005 Agent des services logistiques Maison de retraite HOSPITALOR\r\n2000-2001 Technicienne de surface LICHIUS Allemagne\r\n1998-1999 Agent de production \r\n ','De suite\r\nDu lundi au samedi de 8h30 a 18h','35'),(2134,'Mme Decouland','04210','0685656331','10081972','marie','débutante dans le service à la personne.\r\nsinon je suis assistante dentaire depuis 2 ans et avant cela secrétaire polyvalente dans le secteur de l\'immobilier','mercredi matin et vendredi toute la journée et pendant le mois d\'octobre les jeudis','15'),(2135,'Melle LORMEAU Emilie','44800','0645457668','17/02/86','celibataire','Eté 2007 à 2008 Employée en libre service\r\nEté 2005 à 2006 Serveuse\r\nEté 2002 à 2004 Employée de maison','Tous les jours de 8h à 18h','35'),(2136,'Mme Raulin Carmen','34800','0467882448','16081966','marie','experience aquis de 7 ans aide a domicile agent de service agent de service hospitalier intervation a domicile ','lundi mardi mercrdi jeudi vendredi toute la journeé damedi que le matin kenkend 1sur 4','30'),(2137,'Melle Dahou Imane','34000','0667867703','19/03/1990','celibataire','street markeing\r\nhotesse d\'accueil\r\nanimation\r\nbaby setting\r\nserveuse','lundi: 8h-10h\r\nmercredi: 10h-16h\r\njeudi: 16h-18h\r\nvendredi: 8h-13h 18h-20h\r\nsamedi: 9h-20h\r\ndimanche: 13h-20h\r\n','20'),(2138,'Mme Chekkat Lila','13011','0614714546','21/03/1976','marie','aucune','lundi matin mardi matin jeudi matin vendredi matin',''),(2139,'Mme Tazi Yamina','34080','06/16/11/87/78','26061961','marie','menage accampagnement repas courses lecture repassage','mardi matin et apres midi et jeudi matin et apres midi','16'),(2140,'Melle Brahim Khaoula','34090','0609819400','01/11/1985','celibataire','_Télé conseillère avec la Société Française SFR\r\nService Commercial\r\n_Télé conseillère avec la Société Française Orange\r\nService Commercial\r\n_Vendeuse, serveuse, distributrice de flayer, garde d’enfant\r\n_femme de menage','mercredi après midi\r\nvendredi après midi\r\nsamedi matin et après midi\r\ndimanche matin','20'),(2141,'Mme Guerrin Natacha','76000 roue','0663061303','07/07/1985','celibataire','Melle GUERRIN Natacha \r\n142 rue de Lausanne \r\nAppât 71 bâtiment A\r\n76000 Rouen\r\n06 65 03 13 03\r\n\r\n\r\n\r\nFormation professionnelle : 2002-2003 C.A.P Maintenance & Hygiène des Locaux Au lycée professionnel Bernard Palissy (Maromme)\r\n\r\nExpérience professionnelle : \r\ndu 10au 16 septembre 2001 stage en boulangerie (vente)\r\nDu 20 au 31 octobre 2001:stage en restauration (cuisine)\r\nDu 10 au 25 décembre 2001 : stage clinique de l’Europe (entretient)\r\nDu 12 au 30 mars 2002: stage en boulangerie (vente )\r\nDu 7 au 31 mai 2002 :stage en boulangerie (vente \r\ndu 20 au 31 octobre 2002: remplacement palais de justice de Rouen (entretient)\r\nDu 15 décembre 2002 au 3 janvier 2003: remplacement palais de justice de Rouen \r\n (entretient)\r\nDu 15 au 31 mars 2003 : remplacement palais de justice de Rouen (entretient )\r\nDu 20 juin au 2 septembre 2003: remplacement palais de justice de Rouen (entretient)\r\nDu 10 au 29 octobre 2003 : remplacement palais de justice Rouen (entretient )\r\nDu 12 au 30 décembre 2003 : remplacement palais de justice de Rouen (entretient)\r\nDu 14 au 30 janvier 2004: remplacement conseil régional de Rouen (entretient)\r\nDu 20 au 30 mars 2004: remplacement caserne militaire de Rouen (entretient)\r\nDu 15 juin au 30 septembre 2004: remplacement palais de justice & conseil général de \r\n Rouen (entretient)\r\nDu 5 au 31 octobre 2004: remplacement conseil régional de Rouen (entretient)\r\nDu 10 au 31 décembre 2004: remplacement conseil régional de Rouen (entretient )\r\nDu 2 au 31 mars 2005 :remplacement caserne de CRS de Darnétal (entretient)\r\nDu 6 juin au 20 septembre 2005 :remplacement à la caserne de CRS de Darnétal \r\n (entretient)\r\nDu 9 au 31 octobre 2005 :remplacement à la caserne de CRS de Darnétal (entretient)\r\nDu 12 au 31 décembre 2005 :remplacement palais de justice de Rouen (entretient)\r\nDu 2 février 2005 au 31 mars 2006 :conseil régional & palais de justice de Rouen \r\n (entretient)\r\nDu 26 juillet 2006 au 2 décembre 2008 : magasin printemps de Rouen (entretient )\r\nDu 26 juillet 2006 au 2 décembre 2008 :magasin espace du palais (entretient)\r\nDepuis le 27 février 2009 :cabinet d’experts comptable (entretient)\r\n\r\n\r\nMes loisirs : la musique , les courses de bateaux types 24 heures motonautique de Rouen(en pratique) ,les sorties entre amis, la cuisine \r\n','tous les jours du lundi au dimanches ','20'),(2142,'Melle ARNAUD ODILE','13004','04-91-86-08-35','12-10-1956','celibataire','Secrétaire d\'assurances depuis 35 ans je souhaite changer de branche professionnelle pour une activité plus portée sur le service aux personnes \r\nje travaille actuellement le matin pour une société d\'aide à domicile et je souhaite compléter mon activité l\'après-midi','Tous les après-midi du lundi au vendredi','15'),(2143,'Mme Ryba','59100','','25/04/1950','marie','','du lundi au vendredi','6h'),(2144,'Mme Leblond Nathalie','59000','0613657919','04041965','celibataire','10ans au rectorat et actuellement je travaille a agenor de lille quelle heure le soir','si c est possible le soir je vous en remerci','6.'),(2145,'Mme FARIA Maria','91380','0682327061','11091964','marie','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2146,'Mme FARIA Maria','91380','0682327061','11091964','marie','menage et maison de retret','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2147,'Mme Mouzoune Hayat','34070','0635459276','10 01 1983','marie','chez des particulier\r\nrayon de soleil sur castelnau','lindi;mardi;mercredi;jeudi;vendredi;samedi;','35'),(2148,'Melle Renard Corinne','57150','0683052276','20/01/1979','celibataire','j\'ai travailler comme aide a domicile chez CAP EMPLOI et AMAPA','lundi la journée mardi matim mercredi lapre midi jeudi la journée vendredi matin','35'),(2149,'Mme Aadoche Ikram','34000','0642770246','19/05/1987','celibataire','je suis etudiante , afin d arrondire mes fins de mois, je propose des heures de menage, repassage, et toute sorte d\'aide a domicile.\r\ndynamique, serieuse et tres motivée,j ai uen grande experience depuis 5 ans.','je n\'ai pas encore pris connaissance de mon emploi du temps, ceci dit, je pense pouvoir avoir une grande marge de disponibilité.\r\n','25'),(2150,'Mr DAKHLAOUI Sébastien','13014','0619230209','08/06/1989','celibataire','J\'ai appris à être responsable du bon ordre et de la propreté et contribuer à une bonne image. Autonomie, rigueur et discrétion sont mes principales qualités.je me charge de la lessive, du ménage, de la vaisselle, du repassage, des vitres... Je peux aussi faire les courses ou aller acheter les médicaments. D\'un naturel dynamique, organisé, et très rigoureux dans le travail, je suis en outre disponible pour suivre toutes les formations complémentaires que vous jugerez nécessaires.Je sais prendre des initiatives quand il le faut et me faire discret quand cela est nécessaire. Aimant les contacts humains, j’ai l’habitude de travailler avec les enfants et les personnes âgées et je fais en sorte d\'établir de bonnes relations avec les familles où je travaille. ','Disponible tous les matins et après-midi du lundi au samedi','30'),(2151,'Mme Carla PLATA','94270','06 72 79 46 43','18/081969','celibataire','j\'ai 6 ans d\'expériences professionnelles travaillant étant femme de ménage','selon mes disponibilités Lundi mardi jeudi vendredi matin \r\nmes horaires 9h00 à 14h 00','34'),(2152,'Melle Laouar Saleha ','34070','0663499751','05/08/1976','autre','Dans la restauration 10 ans','du mardi au vendredi (15 heures)','10'),(2153,'Mme Ziegler Virginie','57365','0683361830','25 mai 1985','celibataire','je n\'ai pas d\'expérience professionnelle mais je fais le ménage chez moi.','lundi,mardi,jeudi et vendredi le matin et après midi mais pas entre 12h et 14h.','20'),(2154,'Mme Muller','13013','0486775598','15/02/1970','marie','J\'ai travaillé pendant treslongtemps comme vendeuse independante et je suis restée conseiller commerciale chez generali pendant 5 ans seulement jai deux enfants et je désire trouver un emploi à mi temps avec des horaires flexibles ','tous les matins de la semaine ainsi que les apres midis jusqu\'a 16h \r\nainsi que certains soirs ds la semaine ','25'),(2155,'Melle Huchery Morgane','66000','0643271811','15 février 1987','celibataire','Par le passé j\'ai déjà eu l\'occasion de travailler dans le domaine de l\'aide à la personne et j\'avais donc à effectuer des travaux du type ménage et repassage. De plus en travaillant dans le domaine de la restauration à plusieurs reprises, j\'ai intégré les règles et normes d\'hygiène.','Lundi, mardi et mercredi toute la journée.','20'),(2156,'Melle SADOUKI JASMINE','13001','06','13 10 56','celibataire','ASSOCIATION HOPITAL PRIVE','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2157,'Mme ROBLIN Sara','91590','0658193994','08.11.1972','celibataire','Je suis actuellement formatrice en repassage pour un centre de formation et cela depuis deux ans ','disponible tous les mercredi puis pour le reste de la semaine cela est assez variable mais je connais mon emploi du temps 6 mois à l\'avance.','15'),(2158,'Mr Legaignoux','44000','0674679543','28/07/1990','celibataire','- Travail saisonnier dans le domaine de l\'agriculture, juillet 2006.\r\n- Travail saisonnier comme serveur, cuisinier et plongeur chez l\'Ami traiteur à Lohéac, juillet 2007.\r\n- Travail saisonnier à Cannes, Service de la salubrité, août 2008.\r\n- Travail a Messac, Serveur pour pizzeria l\'Escale, juillet 2009.\r\n','Lundi matin, mardi après-midi. Tout les soirs à partir de 18h et tout les weekends.','30'),(2159,'Melle Houillon Sandrine','13090','0619042745','22 janvier 1985','celibataire','Je sui actuellement en BTS Hygiène Propreté Environnement en alternance. L\'entreprise de Nettoyage Industriel qui me forme m\'a appris les différentes techniques de nettoyage courant. J\'ai également été sensibilisée au contact clientèle en accédant au poste d\'Inspectrice Qualité. J\'ai également été vendeuse dans les rayons frais d\'une grande surface de 2003 à 2008, ce qui m\'a également appris le respect de l\'Hygiène.','le samedi toute la journée.','6'),(2160,'Mme Zadnik Christine','66100','04.68.68.00.53','24/07/1973','autre','36 ans 14, rue F.X. Bichat\r\nMariée, 1 enfant 66100 PERPIGNAN\r\n 04.68.68.00.53 06.83.53.99.60\r\nE.mail : lcdzad@orange.fr ZADNIK Christine \r\n\r\n\r\nCOMPETENCES PROFESSIONNELLES\r\n\r\nAuxiliaire de vie : - Aide pour les gestes du quotidien (personnes âgées et handicapées)\r\n Toilettes, habillage, aide au repas.\r\n- Aide pour le ménage (chez les personnes âgées).\r\nAide médico-psychologique :\r\n- Encadrement d’adultes handicapés mentaux en internat et foyer occupationnel .\r\n- Encadrement de personnes âgées (Alzheimer)en maison de retraite.\r\n- Maintient des acquis et de l’autonomie.\r\nAssistante maternelle et animatrice :\r\n- Encadrement et animation d’enfants de 0 à 6 ans à mon domicile et en structures d’accueil (centre aéré, garderie, crèche).\r\n- Eveil de l’enfant\r\n- Apprentissage de l’autonomie et de la propreté\r\n- Relationnel avec les parents\r\n- Encadrement d’adolescents en maisons des jeunes\r\nSecretariat commercial et secrétaire de Mairie : contacts fournisseurs, clients, gestion de comptes clients, facturation, organisation de manifestations sportives et culturelles.\r\nChef de ligne en agro-alimentaire : gestion d’une équipe de 30 personnes sur une chaine d’usine.\r\n\r\n…/…\r\n…/…\r\n\r\nREFERENCES PROFESSIONNELLES \r\n- 2004/2009 : Assistante Maternelle agréée\r\n- 2000/2003 : Business Equipement (secrétaire commerciale)\r\n- 1999 : Agorafel (formation de secrétaire commerciale)\r\n- 1998 : Hôtélia Perpignan (remplacement A.M.P)\r\n- 1996 : CRUDI SA (chef de ligne)\r\n- 1995 : Mairie de Cabestany (remplacement d’aide ménagère)\r\n- 1994 : Bébé Hôtel (A.M.P, animatrice petite enfance)\r\n- 1992/1993 : Centre Dominique Lefort internat et foyer occupationnel (A.M.P)\r\n- 1990/1992 : Hôtel de ville de Canteleu (76) animatrice\r\n- 1991 : CEMEA (formation d’animatrice)\r\n- 1989/1990 : Hôtel de ville de Canteleu, secrétaire . \r\n\r\nDIPLOMES ET FORMATIONS\r\n\r\n- CFG/BEPC : certificat de formation générale et brevet des collèges\r\n- AFPS : attestation de formation aux premiers secours\r\n- CAFAMP : certificat d’aptitude aux fonctions d’aide médico-psychologique\r\n- Certificat de formation d’assistante maternelle\r\n\r\n\r\nExpériences personnelles :\r\nJe pratique le dessin, les activités manuelles et beaucoup de lecture, mais j’apprécie également beaucoup la marche, le VTT, le fitness et différentes activités sportives.\r\n','Lundi: 9h-16h, mardi 8h-16h, mercredi 8h-11h, jeudi 8h-16h, vendredi 8h-16h','30'),(2161,'Melle DHUR MELANIE','34000','0673598383','10121988','celibataire','J\'ai travaillé dans une entreprise de nettoyage durant une saison d\'été en 2007, parallelement je faisais le menage ds un bridge club durant deux saisons','mercredi matin jusqu\'a 10h, le lundi ou le jeudi apres midi une fois sur deux et le samedi matin une fois sur deux.','5'),(2162,'Melle BOUCHER Laurie','94200','0668458962','15/12/1990','celibataire','- Août 2009 : CDD de 1 mois\r\n\r\nAide soignante, Emploi Saisonnier25Emploi Saisonnier\r\n\r\nHôpital du Kremlin Bicêtre, Service de santé / Action sociale6,96Services,Service de santé / Action sociale\r\n\r\nRéfection des lits, nettoyage des locaux, préparations et services des repas\r\n\r\n\r\n- Janvier 2009- Juin 2009\r\n\r\nEquipière polyvalente, C.D.I6C.D.I\r\n\r\nMac Donald\'s, Restauration, Charenton le Pont\r\n\r\n Accueil des clients, entretien des locaux,gestion de la caisse et préparation des commandes\r\n\r\n\r\n\r\n- Décembre 2008 : CDD de 1 mois\r\n\r\nHôtesse de Caisse\r\n\r\nTruffaut, Magasin spécialisé5,61Commerce,Magasin spécialisé, Ivry sur Seine\r\n\r\n Gestion de l\'encaissement des produits des clients\r\n\r\n\r\n- Septembre 2007 - Juin 2008\r\n\r\nGarde d\'enfants\r\n\r\nTemps partiel, Ivry sur Seine\r\n\r\n Sortie d\'école et Aide aux devoirs d\'enfants âgés de 7 et 10 ans ','Le samedi matin et après midi\r\nLe dimanche matin et après midi','14'),(2163,'Melle Marcy Laetitia','59000','0606620948','24041987','autre','pas encore','du lundi au vendredi','20'),(2164,'Melle CHEREMOND NIKKI','92700','0633658650','01/04/1991','autre','Mes expérience sont à la maison depuis mon enfance le ménage et le repassage sont mes domaines.','Je suis disponible le mardi le mercredi et le samedi après-midi à partir de 14 heures 30 jusqu\'à 18 heures 30.','12'),(2165,'Mme EL HIRECH NASSIRA','13014','06 10 71 02 20','03 10 1967','marie','GARDE PERSSONNE AGEE,MENAGE A DOMICILE VENDEUSSE A LA BOULONGERIE','LUNDI,MARDI,jeudi et vendredi','7H'),(2166,'Mme Savaete Peggy','59710','0619709767','27 aout 1974','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2167,'Mme Oviedo Soraya','13011','0491442217','03/10/1962','marie','j\'ai deja travailler dans le secteur medical(clinique st dominique)bloc op.posteAaD,ass.papy mamy assistance.+job vendeuse en parfumerie.','tous les matins sauf le mercredi','12'),(2168,'Mme Burnier Charlotte','34070','0635148475','24 fevrier 1986','celibataire','aucunes en menage mais je le fais tout les jours chez moi et je suis tres motivée et serieuse','lundi mardi mercredi jeudi vendredi samedi matin ','15'),(2169,'Melle Benmessahel Sophia','59156','0603954163','11/04/86','celibataire','femme de menage 2008 hotel 4mois ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2170,'Melle Benmessahel Sophia','59156','0603954163','11/04/86','celibataire','agent d\'entretient dans les hopitaux femme de menage dans les hotel \r\nagent d\'entretient dans les bureaux(usine)a la poste et ds les ecole',' de suite \r\nlundi mardi mercredi jeudi vendredi samedi dimanche','35'),(2171,'Mme Michau Laurence','34280','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2172,'Mme MICHAU LAURENCE','34280','0678491227','22121963','autre','AIDE A DOMICILE ','LUNDI APRES MIDI MARDI MATIN MERCRDI MATIN JEUDI APRES MIDI','30'),(2173,'Mme Hamici Samira','37970','0660573636','22101967','autre','j ai 20ans d experiences dans ce domaine','en fin de semaine ','20'),(2174,'Mme CHAMPAVERT','45700','0616791684','14/06/1980','marie','J\'ai travaillé en tant qu\'agent de service dans un hopital et aujourd\'hui j\'effectue 7 heures de ménage chez des particuliers.','disponible le lundi, mardi et vendredi apres midi. Disponible le jeudi et le samedi matin.','10'),(2175,'Mme IDRISSI ALLOUANI KARINA ','34080','0623025467','25/11/1971','celibataire','agent d entretien, garde enfants,serveuse ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2176,'Mme Ascofare','34070','0650435433','19/11/1984','marie','Objectif emergence,Presence verte,Adom services et particuliers.','Tous les jours de le semaine de 9h à 16h sauf le Mercredi.','15'),(2177,'Melle POHARDI Charlotte','44300','0637675438','30101989','celibataire','J ai eja travailler dans lieu du menage j ai travailler a lecler paridis j ai travailler pour amstos proprete aid a dom a saint herblain','lundi mardi mercredi jeudi vendredi','35'),(2178,'Mme ','92000','0147841358','01011971','marie','11ans mènage et garde enfant','lundi matin mardi matin jeudi matin','20'),(2179,'Mme ','92000','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2180,'Melle Ourahmoune Nadia','93420','0625990412','19051988','celibataire','AIDE MENAGERE A DOMICILE CHEZ PARTICULIER PENDANT 1AN','DU LUNDI AU VENDREDI','35'),(2181,'Melle Ourahmoune Nadia','93420','0625990412','19051988','celibataire','AIDE MENAGERE A DOMICILE CHEZ PARTICULIER PENDANT 1AN','DU LUNDI AU VENDREDI','35'),(2182,'Melle Abdelkrim Hafida','13014','0636041983','21/01/80','celibataire','à la recherche d\'un emploi je me permets de vous adressez ma candidature pour le poste d\'aide à domicile auprés de particulier j\'ai des connaissances et compétences dans ce secteur d\'activité qui entretien de la maison ,ménage, repassage, aide aux niveuax administratifs ) et pu mettre en pratique mes expériences et approfondissements dans ce milieu ','je suis disponible tous les jours ','30'),(2183,'Mme Porav Delia','94220','0617627252','28/12/1984','marie','DEPUIS 5 ANS DU TRAVAILLE','TOUT LE JOUR','50'),(2184,'Melle Chahlaoui Imane','34770','06.01.38.16.93','03/10/1990','celibataire','Stage effectués :\r\n- Maison de retraite pendant 2 mois au service aide-soignant.\r\n','Lundi, Mardi, Mercredi, Jeudi, Vendredi, Samedi tous ces jours mais en journée.',''),(2185,'Mme Pennacchio Anne Sophie','13013','0660060667','17/03/1986','celibataire','J\'ai travaillé pendant 3 ans en tant que femme de ménage. ','Je suis disponible tous les jours de la semaine.','35'),(2186,'Mme DUGAST Marie-dominique','85620','0660121473','20/10/1964','marie','cuisine,menage,repassage le tout chez des particuliers et menage industriel','lundi,mardi,jeudi,vendredi,apres 9h le matin','25'),(2187,'Mme DUGAST Marie-dominique','85620','0660121473','20.10.64','marie','cuisine,menages repaassage chez des particukier','lundi,mardi,jeudi,vendredi apres 9h le matin','25'),(2188,'Mme Nda Annie','91360','0698045962','27/02/1974','celibataire','j\'ai travaillé chez des particuliers','lundi, mardi,mercredi, jeudi, vendredi','40'),(2189,'Melle VANDEVELDE','13013','0668243446','16/10/1969','celibataire','AIDE A DOMICILE EN CESU ET AGENT DE SERVICE EN MILIEU HOSPITALIER','LUNDI,mardi,jeudi,vendredi de 9H A 15H.ET MERCREDI DE 13H A 19Het le weekend et vacances scolaire toute la journee','25'),(2190,'Mme PERNELLE Corine','66100','06 12 53 81 23','05/06/1968','celibataire','Bonjour,\r\nJe vous propose ma candidature pour un poste d\'aide ménagère ou de livraison de repas. Pesonne sérieuse et de confiance.\r\nCordialement\r\n','Lundi, Mardi, jeudi,vendredi 8h30/11h et 13h30/16h\r\n','20'),(2191,'Mme Pigou Marie','78400','0682254152','11/01/1972','marie','2009-2006 conge parental\r\n2006-2003 vendeuse hediard\r\n2003-2000 hotesse d\' accueil l\' escale\r\n2003-2000 aide aux personnes agées mme Péric','lundi :matin ,après midi\r\nmardi:matin et après midi\r\njeudi:matin,après midi\r\nvendredi:matin,après midi','24'),(2192,'Melle Malheiros','45110','0238553944','02/09/1981','celibataire','je recherche tous type de travail menager dans les alentour si possible après 19hrs et avant 9h30\r\nles menage d entreprise serai l idéal','tous les jours','39'),(2193,'Melle Verrot Emilie','34070','0668492329','28/02/1988','celibataire','je suis détentrice d\'un bac professionnel d\'hôtellerie restauration et pendant mes stages, j\'ai plus pratiquer le nettoyage que le service en salle.','Tout les jours à toutes les heures','35'),(2194,'Mme VIGNAU ADELINE','33000','06.88.47.96.61','10/05/1987','celibataire','FEMME DE CHAMBRE HOTEL 5 ETOILES à malte','SEMAINE COMPLETE','35'),(2195,'Melle Masson Delphine','35000','0648368544','30/03/1990','celibataire','Je suis diplomée d\'aide a domicile, j\'ai l\'habitude du ménage car j\'ai fait un stage de six semaines en tant qu\'aide a domicile, pendant mes années scolaires j\'ai appris les techniques de ménage (repassage, nettoyage des sols...)et je réalise pour l\'instant deux heures de ménage par semaine.','lundi mardi jeudi et vendredi matin entre 8h et 12h','10'),(2196,'Melle DUMOULIN LUDIVINE','59350','0668630790','24/05/89','celibataire','JAI UN CAP MAINTENANCE HYGIÈNES DES LOCAUX ,JE TRAVAIL DEJA UN ST PHILIBERT AU MATIN JE FAI 5H 10H15 , et sa fait 3 ANS QUE JE FAIT DU MENAGE DANS LES HOPITAUX , maison retraite etc.....','LUNDI DANS L\'APRES MIDI MARDI l\'apres midi mercredi l\'apres jeudi vendredi dans l\'apres midi .','3'),(2197,'Melle Esposito Angélina','75013','0680564410','20/01/1989','autre','J\'ai travaillé en fleuristerie et rayonnage fruite et legumes','Toutes la semaine','25'),(2198,'Melle Linconnu Coline','34200','0622868060','02041986','celibataire','J\'ai travailler pour la société Mediterranée Evasan Domestique pendant 7mois .Je suis vehiculé.','Je suis disponible tous les jours.','35'),(2199,'Melle Aharouch ','75013','06 26 51 58 38 ','22/09/1985','celibataire','','Disponible de suite','35'),(2200,'Melle MOLLET WEYTENS Barbara','59000','0677435404','17/01/1989','celibataire','Depuis février 2008 : professeur particulier chez études assistance (pas de missions ce trimestre.\r\nAoût 2009 : vendeuse en CDD au Comptoir des Cotonniers à Paris.\r\nJuillet 2009 : auxiliaire d\'été à la Société Générale Private Banking à Monaco.\r\nJuin-Juillet 2008 : vendeuse chez Lola, boutique de prêt à porter, à Paris.\r\nFévrier-Septembre : hôtesse de caisse chez Monoprix\r\n','Lundi : à partir de 17h30\r\nMardi : à partir de 16h15\r\nJeudi : à partir de 13h\r\nVendredi : à partir de 17h30\r\nSamedi : à partir de 13h\r\nDimanche : toute la journée','15'),(2201,'Mme Herviou Brigitte','92110','0645351978','01 01 1965','marie','jai travailler 3 ans chez des personnes âgées et particuliers.','lundi après midi mardi après midi mercredi après midi jeudi matin vendredi après midi samedi après midi','25'),(2202,'Mme Martinez Sabine','66240','0645759557','02/01/1972','marie','2007/2008 gerante de societe automobile \r\n1994/2004 assistante maternelle agree\r\n1991/1994 vendeuse articles puericulture\r\n1989 confection de bouquets de fleurs artificielles\r\n1989 S.I.V.P en institut de beaute\r\n1988 preapprentissage en pret a porter homme\r\n1988 preapprentissage en institut de beaute \r\n','lundi apres midi,mardi journee,jeudi matin,vendredi matin','20'),(2203,'Melle Loyer Mandy','59590','0646772303','231289','celibataire','expériences chez les particuliers de ma commune..','disponible 7jour sur 7, 24h sur 24..',''),(2204,'Mme Montanari','34070','0662546326','10/11/1978','marie','accompagnement et aide à domicile d\'une personne atteint d\'Alzheimer','Du lundi au vendredi de 9 h à 11h et de 15h à 17h\r\n','10'),(2205,'Mme Pierru Cathy','62460','0699413099','12 09 1960','autre','employer de restauration cuisine 9ans agent d\'entretien college a divion 2ans particulier menage course 2ans','lundi matin mardi matin mercredi apres mdi jeudi apres midi vendredi matin','30'),(2206,'Mme Pierru Cathy','62460','0699413099','12 09 1960','autre','employer de restauration cuisine 9ans agent d\'entretien college a divion 2ans particulier menage course 2ans','lundi matin mardi matin mercredi apres mdi jeudi apres midi vendredi matin','30'),(2207,'Melle ANTIOPE Frédérique','34000','0633573477','01/11/11988','celibataire','J\'ai fait le ménage pendant deux ans chez une famille en Martinique . Je m\'occupais du linge , des sols , de la poussière , de la vaisselle et je faisais parfois la cuisine pour eux. ','Je suis disponible le jeudi apres-midi et le samedi.','6'),(2208,'Melle BRISSON Laëtitia','44300','0698212204','22041982','celibataire','Je n\'ai pas d\'expérience en tant qu\'aide ménagère déclarée. Je suis néanmoins quelqu\'un de ponctuelle, motivée, ordonnée mais surtout de maniaque. ','Tous les soirs, à partir de 17h et le samedi matin.','10'),(2209,'Melle BLAISE','92230','0661244125','07/01/1991','celibataire','Aide aux devoirs durant 2 ans.\r\nAide ménagère durant 1 mois dans une résidence à Chartres.\r\nChargé de gestion à Axa Assistance.','le mercredi de 15h à 17h, le jeudi de 15h à 17h et le vendredi de 9h à 11h.','6'),(2210,'Melle ','57200','0646494995','16/10/1982','celibataire','RUFF Jessica\r\n3 rue des Vignobles\r\n57200 BLIESBRUCK\r\nTél:06/46/49/49/95\r\n\r\n\r\n\r\n Bliesbruck, le 6 octobre 2009 \r\n\r\n\r\n\r\n\r\n\r\n Monsieur, Madame\r\n\r\n\r\n\r\n\r\n Votre domaine d’activité et votre savoir faire me motive pour y postuler \r\nun poste d’aide à la personne.\r\n\r\nJe suis consciente que le domaine dans lequel vous exercez ne correspond pas exactement au profil souhaité mais ma facilité et rapidité d’adaptation \r\ns’exprimeront de manière positive tout en respectant vos méthodes et objectifs.\r\n\r\nL’expérience acquise dans différents domaine m’ont permis d’être polyvalente et responsable.\r\n\r\nActuellement à la recherche d’un emploi, j’espère intégrer le domaine qui me \r\nmotive fortement tout en espérant que ma candidature retiendra votre attention.\r\nJe me tiens à votre disposition pour faire tous stages ou formations pour m’adapter\r\n à vos exigences.\r\n\r\nDans l’espoir que ma demande retiendra votre attention, veuillez agrée, Monsieur, Madame l’expression de mes sentiments les plus dévouées. \r\n\r\n\r\n\r\n\r\n\r\n RUFF Jessica\r\n','du lundi au vendredi de 7h à 17h','40'),(2211,'Melle Saviano Laura','59160','0631907481','14031988','autre','deja travailler pour differentes societe de nettoyage ainsi qu\'une experience dans le commerces actuellement je travaille pour une societe de nettoyage ainsi que pour un particulier qui souhaiterais me suivre dans lagence qui me recrutera ','lundi,mardi,mercredi,jeudi, vendredi à partir de 10h jusque 16h car autre emploi','20'),(2212,'Melle Lacombe Clémence','34570','0687468614','04/07/1988','celibataire','-Septembre 2008 : Montpellier , Société après la classe : garde périscolaire \r\n-Décembre 2003 :Saussan, stage \" crèche les bisounours \"\r\n\r\n','lundi : toute la journée \r\nmardi : disponible jusqu\'a 14H00\r\nmercredi : disponible a partir de 14H00\r\njeudi : disponible a partir de 11h00\r\nvendredi : disponible a partir de 12H00\r\nsamedi: toute la journée','20'),(2213,'Melle Geffroy Vanessa','22560','0617051809','16091986','celibataire','AIDE MENAGERE SUR TREBEURDEN, repassage, vitres, taches ménagères','du lundi au vendredi ','30'),(2214,'Mme PENGLAOU','29200','0688793121','13091969','autre','Secrétaire chez Me DESMIER, notaire de 1988 à 1989\r\nSecrétaire de direction au GIE Lait Viande à RENNES de 01/1993 à 10/1993\r\nSecrétaire à CERBERUS GUINARD, détection incendie de 1994 à 1995\r\nSecrétaire de l\'EARL du REST de 2004 à 2009, entreprise familiale','Tous les jours de 9 heures à 18h00','35'),(2215,'Melle HERNANDEZ KELLY','34080','0636611979','24 Mars 1983','celibataire','ma mere est agent d entretien dans une boite d entreprise de nettoyage et chef et je l ai souvent aidé dans les copropriété et les bureaux de banque','tous les jours a tout heure.','25'),(2216,'Mme Bauland Helene','34400','0686648373','22 aout 1972','celibataire','menage dans les hotels, plonge dans les restaurants. Je suis sourde donc contactez moi par email : helene.bauland@gmail.com... ou sms : 06 86 64 83 73...merci de votre attention.','lundi, mardi, jeudi (9h à 16h) ','25'),(2217,'Mme ALCIN Edlaine','93600','0149369677','27/04/81','autre','j\'ai deja travaillé entant qu\'aide à domicile plus d\'un ans.je recherche un poste d\'aide à domicile ou femme de menage pour le samedi et dimanche car la semaine je suis en formation.','SAMEDI ET DIMANCHE',''),(2218,'Mme ALCIN Edlaine','93600','0149369677','27/04/81','autre','j\'ai deja travaillé entant qu\'aide à domicile plus d\'un ans.je recherche un poste d\'aide à domicile ou femme de menage pour le samedi et dimanche car la semaine je suis en formation.','SAMEDI ET DIMANCHE','20'),(2219,'Mme El Haddad Hadhoume','34080','0467520453','19051972','marie','agent d\'entretien repassage et aide ménagere',' lundi mardi mercredi jeudi vendredi','20'),(2220,'Melle Ambiehl','34000','0611472063','31-05-1990','celibataire','vente, baby-sitting, ménage (1ans), animatrice en centre de vacance, cueillete des abricot, agent de service en camping (2mois).','lundi matin, mardi toute la journée, mercredi matin, jeudi matin, vendredi toute la journée, et week-end toute la journée.','10'),(2221,'Melle ELIACIN Marie','93160','0666888392','08/12/1988','celibataire','Agent d\'entretien dans l\'entreprise Guyanet,entre 2005 et 2008\r\nPuis des jobs de période estivale:garde d\'enfants,serveuse, vendeuse','du lundi au samédi','30'),(2222,'Melle ELIACIN Marie','93160','0666888392','08/12/1988','celibataire','Agent d\'entretien dans l\'entreprise Guyanet,entre 2005 et 2008\r\nPuis des jobs de période estivale:garde d\'enfants,serveuse, vendeuse','du lundi au samédi','30'),(2223,'Melle TORRECILLAS Lydia','13240','0609741186','03/11/1976','autre','j ai deja travailler avec des personne agees et aussi comme agent de proprete ','lundi mardi jeudi vendredi matin','24'),(2224,'Melle TORRECILLAS Lydia','13240','0609741186','03/11/1976','autre','j ai deja travailler avec des personne agees et aussi comme agent de proprete ','lundi mardi jeudi vendredi matin','24'),(2225,'Melle Serafino','13005','0642861801','08/03/1989','celibataire','baby sitting , agent de garderie a ce jour je suis trés polyvalante et je m\'adapte aux besoins de l\'entreprise','toutes la semaine sauf week end a partir de 9 h 00',''),(2226,'Mme Auguet','54800','0625318749','27/12/1982','marie','bonjour je suis a la recherche d\'un emploi dans le domaine du service a la personne aimant le contact, et l autonomie, de nature souriante et discrete ','lundi toute la journee\r\nmardi \" \" \"\"\r\nmercredi \" \" \"\"\r\njeudi \"\"\"\"\r\nvendredi','35'),(2227,'Mme Bak Sabrina','62700','0632818561','08/11/1980','autre','mes experiences professionnelles sont que tient une maison avec mes 3 enfants et que ma maison es toujours propre','lundi apres midi mardi apresmidi jeudi apres midi vendredi apresmidi pendant les heures d ecole ','10'),(2228,'Mme Babin ¨agnes','78800','0139150974','12021964','celibataire','employee de maison romeo\r\nemployee de maison royer salles\r\nassistance maternelle mery\r\nemployee de maison schwob\r\n','de lundi matin a vendredi matin\r\nde midii apres-midi a vendredi apres','35'),(2229,'Mme BELOT','34400','0699728785','06101958','celibataire','BEP CSS en formation adulte avec 1er secours\r\nexpérience en maison de retraite','dispo le matin lundi 8/12 mardi 9/12\r\nmercredi 8/12 jeudi 8/12 je souhaite travailler proche de Lunel merci','8'),(2230,'Melle ROUSSEAU','59154','0637070842','11/02/1988','autre','Bonjour, je suis titulaire du BEP Carières Sanitaires et Socials et j\'ai déja travaillée en maison de retraite en tant qu\'ASH pendant six mois ','Tous les jours ','30'),(2231,'Melle Hallier Lucie','49250','0241456884','13021985','celibataire','jai fait des renplacemen ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2232,'Melle Gaelle','94800','0682763411','11.07.1975','celibataire','employée de restauration scolaire Paris 13èmè','lundi mardi jeudi vendredi après midi ','8'),(2233,'Melle Koné Astou','75012','0609808653','07/12/1970','celibataire','Secours Emploi dans le 11 émé à Paris .Petits Fréres des Pauvres\r\nEt chez quelques particuliers','Du lundi au vendredi de 8 heures à 12 heures','20'),(2234,'Melle Dogo Joanna','77580','0673513003','26/10/1990','celibataire','Etudiante en 2ème année de droit\r\nStages en cabinet d\'avocat et à l\'UNESCO\r\nbabysitting et ménages occasionnels','Lundi après midi\r\nVendredi de 12h30 à 14h30\r\nSamedi et Dimanche','20'),(2235,'Melle ','92290','0665471535','','autre','auxiliaire de sociale','tout les soir','18'),(2236,'Melle Bergon Sophie','66100','0678842969','12/01/1987','celibataire','j\'ai deux ans d\'expériences au sein d\'une clinique privée ','je suis disponible toute la semaine ainsi que les week-end si nécessaire ','35'),(2237,'Melle Bergon Sophie','66100','0678842969','12/01/1987','celibataire','j\'ai deux ans d\'expériences au sein d\'une clinique privée ','je suis disponible toute la semaine ainsi que les week-end si nécessaire ','35'),(2238,'Mme Liard Sandra','59240','0642031494','131274','marie','5 années dans l\'entretien\r\nfoyer de jeunes\r\nparticuliers\r\nentreprises\r\nbars, restaurants','lundi jusqu\'a 17h,mardi jusqu\'a 17h,le mercredi matin, jeudi jusqu\'a 17h et le vendredi matin\r\n ','20'),(2239,'Mme Bouigou Sandrine','57000','06.70.60.30.11','12.10.1970','marie','lundi mardi jeudi vendredi matin entre 8h30et11h30','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(2240,'Melle Chevignac','93000','0628946264','03-10-1983','celibataire','Bonjour,\r\n\r\nActuellement à la recherche d\'un emploi, je me permet de vous joindre ma candidature.\r\n\r\nD\'opter d\'une expérience dans des secteurs multiples, c\'est avec motivation que j\'ai hâte de vous renconter.\r\n\r\nJe reste à votre disposition pour tout compléments d\'informations.\r\n\r\nCordialement, ','tous les jours le soirs et mtin et soir samedi et dimanche','20'),(2241,'Melle PUPIN MORGANE','76100','0276002923','18/12/1990','autre','2 MOIS EN TANT QU\'AIDE A DOMICILE','TOUT LES JOURS DE LA SEMAINE JUSQUA 20H','25'),(2242,'Melle Masset','83150','0627207746','10051982','celibataire','je n ai pas d \'experience dans lemenage car je suis serveuse de metier mais je pense qu avec ma motivation ma ponctualite et mon serieux je peu apporter de bon resultats','lundi mardi vendredi samedi dimanche soit le matin ou l apres midi','20'),(2243,'Mme ','13005','0613365345','200976','marie','menage.reppassage vitre','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2244,'Melle BACON','44610','0671040453','19/04/1989','celibataire','j\'ai déjà effectuer des stage en maison de retrait dans le service hôtelier ( ménage, entretien des locaux) durant 1 ans','lundi matin et après midi, mardi matin et après midi,mercredi matin et après midi, jeudi matin et après midi, vendredi matin et après midi','30'),(2245,'Melle AIT LHA JALI','34080','0661402664','20091986','celibataire','AIDE A DOMICILE DANS PLUSIEURES SOCITES COMME RAYON DE SOLEIL \r\n02.....','TOUTE LA SEMAINE +WEEK END ','20'),(2246,'Mr BERNON MARC','34090','0467707449','06 JANVIER 1954','marie','j\'ai travaillé au sein d\'une société de nettoyage ayant pignon sur rue à Montpellier en tant qu\'AS1 et en tant que contremaitre par le biais de la professionnalisation je connais les produits les techniques de travail je souhaiterai retrouver ce type de travail et pouvoir exercer 35 à 40 heures par semaine sur 5 jours. ','Je suis disponible et n\'ai pas de préférence pour les horaires dans l\'immédiat. J esouhaiterai savoir si ma candidature est acceptée et vous donne à cet effet mon N° de portable 0661704607. ne vous formalisez par j\'ai une messagerie humoristique mais ceci est bien mon portable','40'),(2247,'Mme Saitel Corinne','59510','0612603874','30121971','autre','je souhaite postuler dun poste daide menagere ','je suis disponible toute la semaine sauf le wee kend','20'),(2248,'Mme Ribera Isabelle','34920','0615693600','200258','autre','un peu plus de deux a a l admr de le cres 34920, preparation des repas le midi , course et un peu de menage. ','lundi matin ,mardi matin jeudi matin,vendredi matin de 9h à 12h ','12'),(2249,'Melle Tonnoir Emilie','62990','0321054722','09121985','autre','Objectif\r\nD’apportez a cette offre \r\nMes savoir faire \r\n\r\n\r\nQualifications\r\n6 mois d’expérience en agent de propreté dans un centre hospitalier\r\n\r\n\r\n\r\n Expérience\r\n Entretien courant\r\n Gros travaux de nettoyage ( carreaux, nettoyages de saison)\r\n Nettoyage de locaux et surfaces .Nettoyage des meubles et des accessoires ( cendriers, corbeilles à \r\n Papier,…)\r\n Utilisation d\'une auto laveuse\r\n\r\n Utilisation d\'une mono brosse\r\n\r\n\r\n\r\n\r\n\r\nDiplômes\r\nFin de 3 eme achevé\r\n','toute la semaine sauf mercredi','26'),(2250,'Mme Larabi Nabila','13015','06 01','','marie','menage repasage ','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(2251,'Melle Chuche Sylvia7','75017','0632122539','11 08 1971','celibataire','employe de maison,nounou','lundi au vendredi','6'),(2252,'Melle HASTERT Valérie','54700','0679205031','04/02/1964','autre','j\'ai travaillé en tant qu\'aide à domicile et auxiliaire de vie au domicile de personne ,j\'ai 7 ans d\'experiences j\'ai également étais lingeres en milieu hôspitalier et maison de retraite ainsi que dans un centre de readaptation fonctionnelle','lundi partir de 9h jusque 16h,mardi idem,jeudi idem,vendredi idem','28'),(2253,'Melle HASTERT Valérie','54700','0679205031','04/02/1964','autre','j\'ai travaillé en tant qu\'aide à domicile et auxiliaire de vie au domicile de personne ,j\'ai 7 ans d\'experiences j\'ai également étais lingeres en milieu hôspitalier et maison de retraite ainsi que dans un centre de readaptation fonctionnelle et pense avoir le profil.','lundi partir de 9h jusque 16h,mardi idem,jeudi idem,vendredi idem','28'),(2254,'Mme DEBUIRE LAETITIA','59000','0626320019','04/09/1987','celibataire','UNE SAISON DE NETTOYAGE DE MOBIL HOME SANITAIRES PISCINE DANS UN CAMPING ET DE NOMBREUSES COLONIES DE VACANCES','LUNDI APRES MIDI MARDI APRES MIDI JEUDI APRES MIDI','6'),(2255,'Melle Menager émilie ','34070','0632358754','10/03/1985','celibataire','J\'ai travaillé pendant 1 ans chez des personnes âgées, je m\'occupais essentiellement du ménage et du repassage.','disponible du lundi au vendredi de 8h à 18h.','20'),(2256,'Melle Menager émilie ','34070','0632358754','10/03/1985','celibataire','J\'ai travaillé pendant 1 ans chez des personnes âgées, je m\'occupais essentiellement du ménage et du repassage.','disponible du lundi au vendredi de 8h à 18h.','20'),(2257,'Melle Dembele Aïssita Rosine','35500','0673933172','14/08/1975','autre','Aucune','Disponible du lundi au vendredi','20'),(2258,'Mme Neza','83100','0647298575','1982','marie','2 an dans une ent de net','lun mard jeud vend \r\n9h a 16h ','20'),(2259,'Melle Dahhan Saffah','34080','0619067269','25/09/1988','celibataire','2007-2008 : Ménage à domicile\r\n2006-2007 : Agent d’entretien dans des bureaux administratifs du Crédit lyonnais. \r\n','Lundi matin et après-midi,mardi après-midi,mercredi matin et après-midi,jeudi matin et après-midi,vendredi matin.','20'),(2260,'Melle Moreau','44300','0688084018','26/07/1986','celibataire','Femme de ménage pour des sociétés mais également pour des particuliers.\r\nPonctuelle, ayant mon véhicule, j\'ai le Sens du contact et je suis professionnelle.','Lundi et vendredi toute la journée, mardi matin...\r\n10 à 15 heures par semaine','15'),(2261,'Mme EL HADDARI HOUDA','13014','0646183101','07041992','marie','','DU LUNDI AU VENDREDI MATIN ET APRES MIDI','35'),(2262,'Mme NESPOULOUS JOSETTE','34550','0617571374','02 12 1969','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(2263,'Melle Voisin Marianne','44600','0251760161','25/01/1979','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2264,'Mme Tabart Alexsandra','34090','0611428984','04/10/977','marie','Je suis femme de chambre dans un hotel e je voudrais prende des horaires en plus pour remplir la semaine.Je déjà travaille 3 ans comment femme de ménage et gard d\'enfant chez un particulier.','Je suis disponible les lundi,mardi,mercredi,jeudi et vendredi,tout en respectant mes horaires sur le planning d\'hotel.',''),(2265,'Melle Brahimi Marine','59152','0698980160','08/11/90','celibataire','J\'ai déjà travaillé en temps que femme de ménage dans une entreprise de 70 personnes à chaque période de vacances scolaires depuis 2 ans','lundi à partir de 16h, mercredi à partir de 18H, jeudi de 7h à 13h, le samedi matin.','12'),(2266,'Melle Torrecillas','13240','0609741186','03/11/1976','autre','j ai deja travailler comme agent de services et femmes de menage\r\n','lundi matin mardi matin jeudi matin vendredi matin a partir de 9 h','24'),(2267,'Mme Djenadi Louisa','57050','0387309321 069876908','30 12 1957','celibataire','2007-2008 assistante ménagère alter ego. 2005 agent de propreté é plongeuse boulangerie a moulins les metz. 2003-2005 agent de propreté restaurant les trois brasseurs a Augny nettoyage des sols et sanitaires. 2004 plongeuse restaurant le Crocodile a Augny. 2003 Agent de propreté Agence Colas a Marly Coopérative des coiffeurs a Scy chazelles. nettoyage des bureaux. 2002-2003 Femme de ménage Madame guenser a Sainte Ruffine nettoyage au domicile du particulier. 2002 Agent de propreté Hypermarché Cora a Moulins les Metz nettoyage traditioennel des sols. 2001 Femme de chambre Nuit d Hotel a Augny. Agent de propreté Groupe LN Augny ,Sin et stes a Jouy eux Arches ,Fnac a Metz. 1984-2001 Période consacré a ma familles.','du lundi au vendredi.de 8h a 18h.a temps partiel ou a temps complet.je suis disponible dé aujourdhui.',''),(2268,'Melle Petit Hélène','22320','0698918068','06061987','celibataire','Je suis animatrice professionnelle dans une association.\r\nJ\'ai beaucoup exercé dans ce domaine depuis que je suis en âge de travailler, mais je suis polyvalente: service/entretien/préparation en crêperie, travail dans l\'agroalimentaire, fille au pair en Irlande,...','Du lundi au vendredi à partir de 18h30, \r\nSamedi et dimanche','12'),(2269,'Melle Giraud Stéphanie','13013','0622572643','16/01/1978','autre','Ayant été barmaid pendant 4 ans , je ne possède pas beaucoup d\'expériences professionnelles dans le domaine du ménage mais je suis une personne sérieuse et motivée j\'espère que vous me donnerai l\'occasion de vous prouver ma motivation , j\'ai un réel besoin de travailler , vous pourrez donc compter sur moi je vous remercie par avance de m offrir la chance d obtenir un entretien avec vous .\r\ncordialement\r\n melle giraud','les après-midi','20'),(2270,'Melle LESCURE','33000','0674048552','11/10/1991','autre','étudiante en préparation aux concours d\'IFSI, garde d\'enfant, ménage, cuisine...','lundi et mercredi aprés 17h et le mardi et le vendredi toute la journée.','8'),(2271,'Mr Marche Mathieu','34000','0671644443','01-10-1990','celibataire','je suis titulaire du BAFA.J\'ai déjà éffectué des ménage a domicile mais sans l\'aide d\'une association. J\'ai aussi travaillé au service technique de la mairie du Thoronet (83)','tous les jours, toutes la journée. ','17'),(2272,'Mme Inaudi','83200','0677300159','160181','marie','2009-aide gouvernante -residence Maeva \r\n2007-femme dechambre -hôtel Les jardins D\'Anglise \r\n2007-Assistante ménagère-Société O2\r\nGarde d\'enfants chez des particuliers et à mon domicile','Lundi-mardi-jeudi aprés-midi-vendredi ','17'),(2273,'Mme Inaudi','83200','0677300159','160181','marie','2009-aide gouvernante -residence Maeva \r\n2007-femme dechambre -hôtel Les jardins D\'Anglise \r\n2007-Assistante ménagère-Société O2\r\nGarde d\'enfants chez des particuliers et à mon domicile','Lundi-mardi-jeudi aprés-midi-vendredi ','17'),(2274,'Melle ANCELOT','34200','0623275793','20081986','autre','vendeuse-conseillère dans un magasin de produits d\'alimentation biologique et en parfumeries.\r\nGarde d\'enfants, repassage et ménage','lundi, mardi, jeudi, vendredi, le matin et l\'après midi.','20'),(2275,'Mme Lmurabet Atika ','34080','0616914927','01/01/1967','marie',' employée durant 10ans en espagne. j\'ai travaillé en tant que femme de ménage durant 3 ans,j\'ai fait du nettoyage dans des locaux.j\'ai travaillé dans un restaurant pendant prés de 4 ans ,où je lavais la vaisselle j\'ai également travaillé en france durant 2 ans chez des particuliers et aussi femme de chambre ','tous les jours a partir de 14h ','35'),(2276,'Melle Van Leeuwen Marine','59000','0685610767','10/08/1991','celibataire','\r\n\r\nBonjour je m\'appelle marine j\'ai 18 ans !J\'ai un bep service aux personnes, \r\nle diplome d\'informatique les deux niveau , ainsi que les base du Bafa et le brevet de secourisme!!\r\nAinsi que les bases a avoir pour les accidents domestique!!\r\nJe prépare aussi le Diplome Cap petite enfance que je vais passer en Candidat libre en Fin d\'année\r\nJ\'ai deja travailler plus de six mois en maison de retraite\r\n j\'ai le Cycle 1 C\'est a dire les enfant agé de 2ans à 5 ans et en école primaire!! \r\nJ\'ai également aussi fait un stage en Creche, Et maison de retraite!!! \r\nDans les quellle j\'ai aussi effectuez ménage repassage avec des consigne trés stricte!!! \r\nJ\'ai également fait des particuliers Babysitting de 2mois a 12 ans... Aide aux devoirs, cours particuliers ménage\r\n activée manuelle !!! Je suis issu d\'une famille nombreuse Trois petit frere que j\'ai du beaucoup m\'occuper!!\r\nEt je suis toujours en contact ave cdes enfants cousin cousine.... Je suis calme patiente sociable...\r\n Pour plus de renseignement contactez moi je suis disponible de suite!! Cordialement Marine','Disponible tous les jours sauf dimanche et samedi apres midi ','30'),(2277,'Mme Talaout','35170','0612747300','21/01/1973','marie','agent de production chez vistéon,ménage a citroen,mon dernier emplois assistante maternelle agrée depuis 5ans est aussi j\'ai pas mal d\'expériance en colLectivité restauration ménage dans les cantine ect..','lundi;mardi/mercredi- aprés midi;jeudi;vendredi,samedi','8'),(2278,'Melle Schmitt Jessica','57150','0634637232','08021989','celibataire','j\'ai déjà fait du ménage dans des maisons de retraite ','toute la semaine du lundi au vendredi ','20'),(2279,'Melle Le Vaillant Astrid','29400','0676254261','14_07_1980','autre','_ juillet à septembre 2009: Aide soignante (AS domicile Morlaix)\r\n_octobre 2001 à juin 2009: Aide à domicile(ORPAM,MORLAIX)','du lundi au vendredi de 10h à 19h plus un weekend sur 2','30'),(2280,'Melle LECLERE Céline','44000','0624781037','26 mars 1989','celibataire','Débutante pour le ménage chez particulier mais j\'ai déja effectué du ménage chez des proches','Lundi, mercredi, jeudi, vendredi, samedi matin','3'),(2281,'Melle ABA NKASSE Laure','13006','0603327691','280578','celibataire','ASSAD Paris 14arrod 3ans employée à domicile\r\ngarde d\'enfants chez un particulier\r\n1an et demi','lundi, mardi,et jeudide 9h à 15h','20'),(2282,'Melle HACQUARD Virginie','57070','0679353058','12/08/1989','celibataire','2008 : secretaire entreprise Velter automatic\r\n2007 : agent administratif à la trésorerie générale de metz(vacataire)\r\n2006 : stagiaire en halte garderie\r\n\r\n( en ménage et repassage ce n\'était pas de l\'experience professionnelle c\'était pour ma grand mere et mon arriere grand mere','du lundi au vendredi de 8 h à 12 h\r\net de 13 h à 18 h ','22'),(2283,'Mme MARQUIGNY','59360','0679314421','29051960','autre','J AI TRAVAILLE COMME FEMME DE MENAGE CHEZ DES PARTICULIERS DANS LE DOUAISIS DU 1 09 2002 AU 22 08 2006 CHEZ MADAME DUPONT EST CHEZ MADAME LANGA PUIS J AI FAIS AIDE CUISINIERE PENDANT LES VENDANGES PUIS J AI TRAVAILLEZ CHEZ UNE MAMIE DANS LE DOUAISIS COMME AIDE A DOMICILE J AI DU QUITTE SE DERNIER TRAVAILLE CAUSE DEMENAGEMENT SUR LE CATEAU ','LUNDI TOUTE LA JOURNEE MARDI MATIN JUSQUE MIDI MERCREDI APRES 14H30 VENDREDI MATIN JUSQUE MIDI JE VOUS DONNE C EST HORAIRE EN FONCTION DES HORAIRE DE MON AMI QUI TRAVAILLE JE N AI PAS DE PERMIS ','12'),(2284,'Mme CARLINI CINDY','22160','0681678229','15/11/18981','marie','coiffeuse.\r\nvendeuse a domicile de produits de beauté.\r\ncaissiere.\r\nfemme de ménage.','du lundi au vendredi de 8h à 18h.','35'),(2285,'Melle MESOLLY JESSICA','13010','0647816671','20/08/1986','celibataire','AGENT DE SERVICE HOSPITALIER EN MAISON DE RETRAITE,SECRETAIRE ADMINISTRATIVE,ANIMATRICE DANS LES CENTRES AERES ET COLONNIE DE VACANCE ,GARDE D\'ENFANTS,','DU LUNDI AU VENDREDI A PARTIR DE 14H','20'),(2286,'Mme Salino Jocelyne','91300','0620005093','130966','celibataire','5ans chez les particuliers en tant que assistante de vie et intervenante','du lundi au vendredi matin et après midi','32'),(2287,'Mme Salino Jocelyne','91300','0620005093','130966','celibataire','5ans chez les particuliers en tant que assistante de vie et intervenante','du lundi au vendredi matin et après midi','32'),(2288,'Mme ','75019','06.31.44.52.44','19/08/1986','marie','\r\njuillet 2009 stage Auxiliaire de vie \r\nfaire entretien de locaux le ménage repassage faire la toilette.','Exemple : Lundi matin, Mardi après-midi, etc...','3'),(2289,'Mme Manzo Audrey','13013','0619079300','11031978','celibataire','02 ans plus diplome assistante de vie aux familles','lundi9h 15h mardi 9h15h jeudi 9h15h vendredi9h15h','25'),(2290,'Melle MALLET CHANTAL','93240','0611990254','01091952','celibataire','JAI FAI DE TOUS DAN LE MENAGE STANDARE AGEN DE SUVEILLANCE PRESIGNE','TOUS LE TEMPS','6'),(2291,'Melle Ismail Chakila','13003','0699938432','12/11/1990','celibataire','nettoyage avant l\'ouverture du magazin conseiller les clients ,ranger les nouveaute en rayon.','lundi, mercredi.13à20h *mardi ,jeudi 18h30à22h. *vendredi de 18h30 à 22h.\r\nles petit vacances tous les jours à partir du26/10 au 04/11/09 de09hà20h.','35'),(2292,'Melle HOULES','34080','0659047287','29/12/1986','celibataire','HOULES Virginie \r\n23 ans \r\nTel : 0659047287 \r\nbeatrice.tirefort@wanadoo.fr \r\n\r\n\r\nExpériences :\r\nAoût 2005 : Assistante de vie à la maison de retraite médicalisée (EHPAD) de St Amans\r\nSoult.\r\n16/08/2006 au 17/09/2006: ASH à la maison de retraite médicalisée (EHPAD) de St Amans\r\nSoult.\r\n21/12/06 au 31/12/06 : ASH puis assistante de vie à la maison de retraite médicalisée\r\n(EHPAD) de St Amans Soult.\r\n01/07/07 au 30/07/07 : Assistante de vie à la maison de retraite médicalisée\r\n(EHPAD) de St Amans Soult.\r\n21/12/07 au 30/12/07 : ASH à la maison de retraite médicalisée (EHPAD) de St Amans\r\nSoult.\r\n\r\n\r\n','MOn emploi du temps est modulable comme je suis étudiante. Mes disponibilités sont plutôt les soirs de semaines vers 18h. ','10'),(2293,'Mme MANCEAU Monique','72200','0634566012','19/07/1954','celibataire','10 ans en hôtellerie et restauration','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2294,'Mme Attar Nihal Yasmina','13001','0413203150','27-07-1979','marie','menage et repas','samedi dimanche lundi jeudi apré midi ver 17h','20'),(2295,'Mme Celik Feride','91390','0625022599','10/08/1987','marie','2006-2007 Serveuse dans le restaurant familiale: Acceuil des clients\r\n Prise des commandes\r\n Service en salle\r\n Entretien général des lieux\r\n\r\n2004-2005 \r\nBaby-sitting: Prise en charge d\'enfants de 0 à 14 ans\r\n\r\n\r\n2002 Préparatrice en Pharmacie , pharmacie de L’Olivier: \r\n Gestion des stocks \r\n Rangement de médicaments\r\n\r\n','lundi , mardi , mercredi , jeudi , vendredi , samedi','20'),(2296,'Mme Kiren Emilie','57255','06.76.47.16.44','01-01-1985','marie','aucunes,car coiffeuse de metier.','lundi,mardi,jeudi,vendredi','30'),(2297,'Mme Esposito','13016','0491462451','02/02/1973','marie','crèche vente ','lundi aprés midi, mardi aprés midi, jeudi apées midi et vendredi aprés midi','25'),(2298,'Melle Mandin','13016','0491465731','08/07/1987','celibataire','maison de rtraite, garde d\'enfants','lundi, mardi,mercredi,jeudi et vendredi ','35'),(2299,'Mme Duveau Myriam','44400','0240842129','30 09 1958 ','marie','assistante maternelle 20 ans\r\nfemme de menage chez les particuliers et cabinet médical 3 ans ','lindi matin mardi matin \r\njeudi et vendredi matin8','8'),(2300,'Melle IMANE','MOUHSINE','0611080056','28/04/1984','celibataire','-PLONGEUSE DANS UN RESTAURANT TRADITIONEL\r\n-femme de menage aupres des particuliers au maroc\r\n','A partir du mois de fevrier\r\ndisponibilité chaque jour','40'),(2301,'Melle IMANE','MOUHSINE','0611080056','28/04/1984','celibataire','-PLONGEUSE DANS UN RESTAURANT TRADITIONEL\r\n-femme de menage aupres des particuliers au maroc\r\n','A partir du mois de fevrier\r\ndisponibilité chaque jour','40'),(2302,'Melle IMANE MOUHSINE','34000','0611080056','28/04/1984','celibataire','-PLONGEUSE DANS RESTAURANT TRADITIONEL.\r\n-FEMME DE MENAGE AUPRES DES PARTICULIERS AU MAROC\r\n','A PARTIR DU MOIS DE FEVRIER DISPONIBILITE CHAQUE JOUR','40'),(2303,'Mme Le Douce Mireille','91160','06 32 03 35 85','05/03/48','marie','commerce,vente,mise en rayon.','du lundi au jeudi de 9h a 18h','25'),(2304,'Melle Traikia Anissa','13013','0608992821','24091985','celibataire','Etant actuellement à la recherche d\'un emploi, je me permets de postuler à votre offre. \r\nJe me suis occupée d\'enfants en centre de loisirs et de vacances pendants 6ans. \r\nJ\'effectuais le nettoyage des locaux et j\'ai fait des remplacements dans différentes entreprise en tant que femme de ménges pendants quelques mois.','tous les jours de la semaine.','35'),(2305,'Melle Benghernaout','13010','0950669377','20 mai 1989','celibataire','fille au pair en Angleterre pendant un an(2008-2009)\r\naide cuisinière pendant les vacances d\'été(2007)\r\nagent technique pendant les vacances d\'été(2008)','tout les matins pendant 2heures.','10'),(2306,'Mme Shkolnikova','92120','0670187696','25/03/1981','autre','8','Lundi - Vendredi matin et midi','30'),(2307,'Melle Lautier','34000','0467731103','19/08/86','celibataire','pas vraiment d\'experiences en ce domaine ,mais un réel envie et besoin de compléter mes revenus.','lundi ,mardi et soirées .','15'),(2308,'Melle MADI Fatouma','13011','0661159219','22/05/1991','celibataire','Stage dans la vente : Mistigriff,dans une agence immobilière : Century 21 et dans un hôtel: Hôtel St louis ','La semaine après 17h et les période de vacances scolaires','10'),(2309,'Melle Ziouane Somia','34000','0636611512','22/12/1986','autre','auxiliaire de vie pendant 1ans chez un couple de 75 et 78 ans.\r\nMénages, repassage, bricollage...','samdi et dimanche toute la journé,vendredi apré midi','10'),(2310,'Mme EMONET PATRICIA','91120','0169203286','17/01/1961','marie',' Pas d\'expérience dans ce domaine que quelques stages pendant ma formation d\'emploi de proximité en 1993',' lundi mardi mercredi jeudi après-midi ','10'),(2311,'Melle Trichet','44270','0645297818','30/11/1991','celibataire','j\'ai jusqu\'a présent seulement effectuer 1 stage de 3 semaines en dans une clinique, ainsi qu\'un stage de 3 semaine dans une école primaire et d\'un stage de 3 semaines dans un domicile collectif. ','je suis disponible le lundi,mardi,mercredi,jeudi et vendredi toute la journée','20'),(2312,'Melle GUILLOU Angelique','22560','0631574212','12/07/1988','celibataire','J\'ai obtenu un BEP Carrières Sanitaires et Sociales en 2008 et une Mention Complémentaire d\'Aide à Domicile ce mois de Juin 2009, j\'ai effectué des stages en aide à domicile qui m\'ont vraiment plu, où j\'aimais ce que je fesais et j\'aimerais pouvoir travailler dans ce milieu','Heures Scolaires\r\nLundi, Mardi, Jeudi et Vendredi de 9h à 16h','25'),(2313,'Mme VAYVALAKO Lusiye','95400','0620407037','01/01/1959','marie','Confection, polisseuse, femme de ménage en maison de retraite ','Toute la semaine: lundi, mardi, mercredi, jeudi, vendredi ','35'),(2314,'Melle SEDDIKI Nadia','34080','06 68 ','14.02.1990','celibataire','EXPERIENCE\r\n\r\n\r\n Septembre 2008 : -garde d’enfant chez Mme SIAMARI Karima\r\n- aide aux devoirs pour enfant \r\n- femme de ménage\r\n\r\n Novembre 2008 : -aide à la personne âgé chez Mme HAJJI Fadma\r\n','LUNDI MARDI JEUDI VENDREDI','8'),(2315,'Melle ROUSSEAU ','59154','0637070842','11/02/1988','celibataire','Avril 2009 Stage à l\'école maternelle louis pasteur à QUIEVRECHAIN\r\n\r\nFévrier 2009:Stage à la maison de retraite \"Ma Maison\" à VALENCIENNES \r\n\r\nNovembre 2008:Stage à la halte garderie \"les petits pouces\" à QUIEVRECHAIN\r\n\r\nDécembre 2007/2008: ASH à la maison de retraite Notre Dame de la Treille à VALENCIENNES \r\n\r\n','Tous les jours ','30'),(2316,'Melle SEDDIKI NADIA','34080','0668137841','14.02.1990','celibataire','garde d’enfant chez Mme SIAMARI Karima\r\n- aide aux devoirs pour enfant \r\n- femme de ménage\r\n\r\n- aide à la personne âgée chez Mme HAJJI Fadma','lundi mardi mercredi jeudi vendredi toute la journée','8'),(2317,'Mme Hommet Evelyne','34070','0951787218','31 08 1953','autre','menage, repassage,vitres,etc, chez particuliers et collectivites ','tous les jours.','25'),(2318,'Melle LEBEGUE Audrey','33140','0675381354','24/06/1980','autre','-Tâches courantes de la maison,\r\n-Préparation des repas,\r\n-Démarches administratives,\r\n-Courses, repassage.','Lundi 9h à 17h\r\nMardi \" \"\r\nMercredi \" \"\r\nJeudi \" \"\r\nVendredi \" \"','35'),(2319,'Mme Dubois Mouna','44200','0671618392','04/06/1972','marie','fEMME chambre,agent de service en collectivite(restauration) j\'ai travaille a la nouvelle clinique nantaise pendant 6mois \r\n','lundi de 9Ha16H MARDI de 9Ha16H mercredi,jeudi et vendredi la même heure','25'),(2320,'Melle Eichhorn','34070','06.66.01.07.71','24/02/1988','celibataire','Mars 2009:employé libre service malin plaisir.\r\n2006/2007:Agent d\'entretien nickel à montpellier.\r\nJanvier 2005/février 2006 Agent d\'entretirn sud service à montpellier.\r\n','je suis libre le mardi matin,mercredi matin,et vendredi matin.\r\nMoyen de locomotion: scooter ','10'),(2321,'Mme Kherroubi','13014','0666467352','21/01/1958','marie','assistante maternelle agréée, ménage, repassage,accueille dans une association','lundi mardi ,jeudi vendredi','20'),(2322,'Melle OANA GUGUIAN','13013','0612240053','29/01/1981','autre','- j\'ai fait maintenant le concevatoire de musique, je parle anglais, italien et francias, j\'aime travailler','lundi: 14h-17h,mardi: 9h-12h,jeudi:9h-12h,vendredi: 12h-17h,samedi: 9h-15h','10'),(2323,'Melle LEDOUX','34080','0674334984','30/11/1987','celibataire','14/05/07-06/07/07 : Agent de service par la Société Atmos (Nantes)','du lundi au vendredi à partir de 17h, et le week-end',''),(2324,'Melle Khgouildi Salma','13014','0685010027','10/06/1987','celibataire','pas d\'experience.','mardi,mercredi,vendredi l\'aprémidi','15'),(2325,'Melle Nono Mbaka Najela Myrna','34090','0666145476','28/05/1989','celibataire','J\'ai de l\'expérience dans l\'aide à domicile, et dans les hôtels en tant que femme de chambre pendant 3 mois.','Mercredi matin; jeudi matin; vendredi matin et samedi matin.','15'),(2326,'Mme Pagés','66510','0468591082','10/05/1974','autre','Ménages saisonniers dans des bureaux.\r\nMénages chez des particuliers.\r\nRepassage pour l\'association Adésol.','Lundi matin 8h30 à 11h30.\r\nLundi aprés-midi de 14h15 à 17h15.\r\nJeudi matin de 8h30 à 11h30.\r\nJeudi aprés-midi de 14h15 à 17h15.\r\nVendredi matin de 8h30 à 11h30.','15'),(2327,'Melle Winterstein Irène','57380','0387943929','11/04/1990','celibataire','Stages de 42 semaines tout au long de mes études (BEP service à la personne)dans crêche-école maternelle-maison de retraite-foyer médicalisé pour handicapés-cuisine.','Du lundi au vendredi de 8 à 18 heures.','35'),(2328,'Mme Lejolly NAImA','46000','0674124876','21/11/1978','marie','PLONGE-commis de cuisine-vente-femme de chambre-agent de nettoyage','toute la semaine','30'),(2329,'Melle Kengueleoua Mongamba','78310','0647110556','31/07/1986','celibataire','étudiante disponible , ex femme de chambre à l\'hotel et ds les bureaux,\r\ncherche de travail ds le ménage.je me tiens à votre entière disposition pour toutes les informations complémentaires et plus de précisions','la semaine disponible toute la journée\r\nsauf le vendredi et samedi matin je suis occupé par mes cours ','20'),(2330,'Mme Dumur','34800','0642722056','08/08/1973','marie','jais travaille déjà cher des personnes et cher un tétraplégique','toute la semaine et compris le samedi','35'),(2331,'Melle De COURTOIS','94250','0676883469','24011987','autre','EXPERIENCE PROFESSIONNELLE \r\n\r\n•Étés 2006 et 2007 : Serveuse polyvalente en gîte d’étape de montagne (Les Paris 05) \r\n•Juin 2004/juin 2005 : Responsable de magasin : librairie, herboristerie, produits bio (Gap 05)\r\n- Gestion des stocks : réassort, commandes aux fournisseurs et pour les clients \r\n- Merchandising et facing\r\n- Accueil, conseils, vente et tenue de caisse\r\n- Ouverture et fermeture du magasin\r\n•2004/2005 : Responsable de magasin : \r\n•Juillet / août 2003 : Vendeuse rayon fruits et légumes en magasin bio (Briançon 05)\r\n\r\n\r\nCOMPETENCES\r\n\r\n•Bonne pratique de l’informatique sur PC et Mac\r\n•Logiciels maîtrisés : Excel, Word, Publisher,\r\n•Logiciel connus : go live (logiciel mac), Notepad++ (logiciel PC)\r\n•Administration de forum, création de blogs et pages web.\r\n•Capacité de synthèse et d’analyse\r\n•Capacité d’écoute\r\n•Dynamique, ponctuelle, et sérieuse\r\n\r\n\r\nFORMATIONS\r\n\r\n•2009/2010 : Préparation du bac S option Science et Vie de la Terre en cours du soir \r\n(Lycée Municipal d’adultes Paris 14ème ) \r\n\r\n•2001/2002 : Brevet des Collèges obtenu\r\n(Collège et lycée Saint Joseph (Gap 05))\r\n\r\n\r\nLANGUES\r\n\r\n•Anglais : lu, écrit, parlé\r\n•Espagnol : lu, écrit, parlé\r\n\r\n\r\nCENTRES D’INTERET\r\n\r\n•Culturels : Reconstitutions historiques médiévales et pré médiévales\r\n Musique : pratique de la flute traversière\r\n Les sciences, lecture, cinéma\r\n\r\n•Sportifs : Tir à l’arc, course à pied,natation\r\n','mardi après midi\r\nMercredi après midi\r\njeudi après midi','10'),(2332,'Mme FOFANA Fatou','94800','0620693662','201286','marie','Menages chez des perticuliers','mercredi apres midi et vendredi','6'),(2333,'Mme Oussaa Nezha','34080','0609135943','04/07/83','marie','Nettoyage des locaux,entretient des bureaux,plonge,vaisselle,dépoussiérage des mobilier,lavage des sols,repassage.niveau CAP/BEP vendeur magasinier','tout les jour le matin au la pré midi','15'),(2334,'Mme GUILLAUDEUX Nathalie','35470','0672073929','26/11/1974','marie','n\'ai pas travaillé depuis 8ans environs car j\'étais en congé parental mais j\'ai travaillé en ces dans une ecole,en hotellerie,en entreprise','lundi,mardi,jeudi,vendredi matin et samedi matin et apres midi avec modification possible car ma derniere fille n\'est scolarisée que le matin pour le moment.','12'),(2335,'Melle LE THIEC','35000','0698037576','01/06/1990','celibataire','ménage en foyer de vie pour adultes déficients intellectuels\r\n\r\nexpérience dans l\'animation, l\'aide à la personne et la restauration','Étant étudiante, suivant mon emploi du temps scolaire qui pourra vous être communiquer facilement','15'),(2336,'Mme Marquigny Patricia','59360','0679314421','29 05 1960','autre','femme de menage du 1 09 2002 au 22 08 2006 chez madame dupont.\r\n2002 a 2006 chez madame laga .\r\ni mois chez madame taret .\r\n10 jour en vendanges comme aide cuisiniere','lundi apres midi mardi matin jusque midi vendredi matin jusque midi ','12'),(2337,'Melle Bouchnafa Farah','34000','0686978640','16011989','celibataire','Mes expériences professionnels:\r\nnettoyage et ménage chez particulier.(mère isolé).\r\ngarde d\'enfants et baby sitting.(Sortie ou organisation d\'atelier artistique).\r\naide aux devoirs pour enfants primaires.\r\nstagiaire comme documentaliste dans un CDI collège.(classement de dossiers et tri de livres).\r\n','Vendredi ,samedi , lundi,jeudi.','3h'),(2338,'Melle Kafia Sabrina','95100','0661150045','08/11/1979','celibataire','Je travail actuellement a la poste guichet entreprise. J\'ai déjà travaillée à l\'hotel concorde lafayette paris 75 en tant que femme de chambre et j\'ai travaillée en tant que agent de propreté chez salmson a chatou 78.','Je suis disponible du lundi au vendredi de 12h00 à 14h30 et de 18h00 à 00h00.','20'),(2339,'Mme MACHADO Olinda','09000','06.78.76.22.67','19/04/1964','marie','Expérience professionnelle : \r\n\r\n2004/2009 : Agent d’entretien chez des particuliers en Ariège.\r\n Entretien courant de la maison, repassage, préparation des repas.\r\n\r\n2000/2003 : Auxiliaire d’actions éducatives dans une école (Portugal)\r\n Aide aux devoirs, accompagnement aux sorties, mise en place d’activités, seconder l’instituteur, gestion des groupes d’enfants, aide à l’entretien des locaux.\r\n\r\n1995/2000 : Agent d’entretien dans une entreprise du bâtiment et chez des particuliers au Portugal.\r\n Entretien des différents locaux et des bureaux de l’entreprise, entretien courant de la maison, repassage, préparation des repas.\r\n\r\n1981/1995 : Repasseuse dans une entreprise textile de fabrication de vêtements (Portugal)\r\n Repassage des vêtements avant l’emballage, voués à l’exportation.\r\n \r\n','tous les jours sauf le samedi et dimanche','35'),(2340,'Mme MACHADO Olinda','09000','06.78.76.22.67','19/04/1964','marie','Expérience professionnelle : \r\n\r\n2004/2009 : Agent d’entretien chez des particuliers en Ariège.\r\n Entretien courant de la maison, repassage, préparation des repas.\r\n\r\n2000/2003 : Auxiliaire d’actions éducatives dans une école (Portugal)\r\n Aide aux devoirs, accompagnement aux sorties, mise en place d’activités, seconder l’instituteur, gestion des groupes d’enfants, aide à l’entretien des locaux.\r\n\r\n1995/2000 : Agent d’entretien dans une entreprise du bâtiment et chez des particuliers au Portugal.\r\n Entretien des différents locaux et des bureaux de l’entreprise, entretien courant de la maison, repassage, préparation des repas.\r\n\r\n1981/1995 : Repasseuse dans une entreprise textile de fabrication de vêtements (Portugal)\r\n Repassage des vêtements avant l’emballage, voués à l’exportation.\r\n \r\n','tous les jours sauf le samedi et dimanche','35'),(2341,'Melle Sambe Fatou','77350','0665679490','10 11 1988','celibataire','','Du lundi au samedi, matin et arès-midi.','30'),(2342,'Melle Rocio SOTO SUAREZ','34000','0698986896','14/06/1987','celibataire','serveuse \"Bar dynamo\" á Cali, Colombie\r\n\r\nsecrétaire \"Enterprise producciones\" á Buga, Colombie\r\n\r\nGarde de enfante \" Sebastian Arias\" á Buga, Colombie','Mercredi, vendredi, et samedi','24'),(2343,'Melle BENAICHA MATTI','13001','0666737021','07031980','celibataire','6ANS EXPÉRIENCES EN HÔTELLERIE HÔTEL**.',' Je disponible toute suite.Je ne suis pas véhiculer.','35'),(2344,'Mme Maurel Maryse','34970','0621757162','21/08/1957','celibataire','formation nettoyage aide a dom','apres midi 14 heures lundi mardi jeudi vendredi samedi apres midi16','16'),(2345,'Melle Boutin','59350','0698188352','18/09/1979','celibataire','1997/98 agent d\'entretien au collége jean-zay à lomme\r\nfemme de ménage en garderie','lundi ,mardi,jeudi,vendredi matin (9 heure ,13heures)','20'),(2346,'Melle SIEBERT Christine','57800','0646778770','19/06/1990','autre','J AI UN CAP APR DANS LA RESTAURATION MAIS J AI BEAU CHERCHER JE NE TROUVE PAS DONC JE ME MET DANS LE MENAGE A DOMICILE','JE SUIS DISPONIBLE TOUT LES JOURS ','30'),(2347,'Mme Belan Michelle','35580','0299420298','060857','autre','employée a domicile chez particuliers.\r\nstratifieuse\r\nemployé de service\r\npolyculture.horticulture\r\ncouturiére\r\n','lundi matin. mardi matin .mercredi matin','15'),(2348,'Melle Guéhenneux','29200','0621996848','26/10/1990','autre','Travailler une semaine; nettoyage,des bureaux,aspirateur,laver les vitres,etc... avec l\'entreprise Onet service.','Lundi,mercredi,jeudi,vendredi','20'),(2349,'Mme BALDYS EDITH','59182','0686601849','08111961','autre','agent de proprete','LUNDI MATIN MERCREDI MATIN JEUDI MATIN','15'),(2350,'Melle Lucie Robinet','44640','0686589694','25/08/1983','celibataire','ayant été aide-soignante en maison de retraite, je suis lassée des \"toilettes à la chaine\" sans pouvoir vraiment échanger et communiquer avec la personne agée.\r\nje cherche aujourd\'hui à me reconvertir professionnellement, en aide à domicile,où je pense m\'épanouir.\r\nj\'ai été aide-soignante durant 1 an en maison de retraite.','tous les matin de la semaine,début d\'après midi aussi (je suis indisponible à partir de 17h)','30'),(2351,'Melle Virginie Cutulic','93170','0668808601 ','21111985','celibataire','7 octobre 2009 – 16 octobre 2009 : Collège du Sacré Cœur, Ablon : Remplacement à temps plein en classe de 5ème, 4ème et 3ème.\r\n\r\nAoût 2008 - avril 2009 : Université de Jadavpur et Alliance française du Bengale, Calcutta, Inde : Stage de F.L.E Master II sous la direction de l\'Attaché de coopération du français de l\'Ambassade de France en Inde. \r\n\r\nSeptembre 2007- juin 2008 : Brest, France : Cours privés de français à des étudiants Erasmus.\r\n\r\nSeptembre 2006 - juillet 2007 : Bath, Angleterre : Assistante de professeur de français au sein d\'une école primaire anglaise.\r\n\r\nJuin 2008 : Mac Donald, Langueux, Côtes d’Armor : Equipière.\r\n\r\nOctobre 2007- Février 2009 : C&A, Brest, Finistère : Vendeuse en contrat étudiant.\r\n\r\nSeptembre 2006 - septembre 2007 : Bath, Angleterre : Au pair au sein d\'une famille anglaise de quatre enfants.\r\n\r\nAoût 2006 : Librairie Maxi-Livres, Saint-Brieuc, Côtes d’Armor : Employée et responsable ponctuelle du magasin.\r\n\r\nJuillet 2006 : Société Houdebine, Noyal Pontivy, Morbihan, travail à la chaîne dans les plats cuisinés.\r\n\r\nEté 2005 : Maxi-Livres, Saint-Brieuc, Côtes d’Armor : Employée de magasin.\r\n\r\nEté 2004 : Flunch, Langueux, Côtes d’Armor : Employée polyvalente de restaurant.\r\n\r\n','Tout le temps',''),(2352,'Melle Toulza Aude','34090','0633819949','08/01/1989','celibataire','J’ai travaillé dans l’aide a domicile pendant un mois dans l’entreprise AIDAMI à Jacou ','Je suis diponible dessuite ','30'),(2353,'Mme Fohzda','4342','22498071361','10121985','celibataire','bEmIex <a href=\"http://lgvhanewtelx.com/\">lgvhanewtelx</a>, [url=http://behjbdvyqdwl.com/]behjbdvyqdwl[/url], [link=http://hpnhkuyrgwbn.com/]hpnhkuyrgwbn[/link], http://ungbtaiehqtl.com/','bEmIex <a href=\"http://lgvhanewtelx.com/\">lgvhanewtelx</a>, [url=http://behjbdvyqdwl.com/]behjbdvyqdwl[/url], [link=http://hpnhkuyrgwbn.com/]hpnhkuyrgwbn[/link], http://ungbtaiehqtl.com/','Za'),(2354,'Melle Braham Shérazade','13009','0632748321','07/07/1991','celibataire','avril-août 2008: vendeuse\r\n KIFFEUR_Antibes\r\n Magasin de prêt-à- porter féminin\r\njuillet-août 2009: gestionnaire de \r\n caisse\r\n ANTIBES LAND\r\n Parc d\'attraction\r\n ','Tous les soirs en semaine à partir de 19 heures et les week-ends','8'),(2355,'Mme Wood Margaret','22610','0296229588','05/03/1955','marie','Je suis Anglaise, j\'ai experience en France de nettoyage les gites et a la domicile. J\'ai experience en Coudre aussi. Je peu parler Francais basic. En Grande Bretagne je suis qualifie en informatique et travaillee comme secretaire.','Lundi matin, Mecredi matin et Vendredi matin ','10'),(2356,'Melle Roy Elodie','34000','0647976099','13/02/1989','celibataire','Je suis une femme dynamique et très minutieuse en ce qui concerne les taches méagères. J\'ai un très bon contact avec les personnes car j\'ai été hôtesse d\'accueil pendant plus d\'un an.','Du lundi au vendredi toute la journée et le samedi matin','35'),(2357,'Mme Safta Assia','75014','0629360131','02.06.63','marie','j\'ai travaile chez des particulier pendant5ans et 3 ans comme garde personne âgés ','lundi mardi merecredi jeudi venderdi de 9h 15.30h','30'),(2358,'Mme Leroy Nelly','35600','0299723355','15/07/1974','autre','j\'ai travaillé pendant douze an a m\'occuper d\'une personne handicapé ,lui faire sa toilette son ménage, son repassage, ses course','lundi, mardi, mercredi, jeudi, et vendredi matin','30'),(2359,'Mme RHOULAM Radia','13006','0625024038','01/08/1974','marie','employée de maison femme de ménage\r\ndepuis 1997','mardi :matin et après-midi\r\nmercredi: matin et après-midi\r\njeudi: après-midi','20'),(2360,'Melle Oudengar Alice','75012','0623950673','19/08/1987','celibataire','J\'ai travaillé pendant quatre ans chez la même famille,dans la garde d\'enfants(sorties d\'école,aide aux devoirs,bain, repas,ménage,repassage).\r\n\r\nLes enfants que je gardais, étaient agés de 5 et 6 ans.','Je suis disponible tous les jours, de préférence dans la matinée et/ou l\'après-midi.','30'),(2361,'Melle Keller Magali','57415','','21 avril 1989 ','celibataire','Janvier 2009 à ce jour : emploi à L\' AMAPA Sarreguemines\r\n\r\nNovembre – Decembre 2008 : stage à la maternelle de Hundling\r\n\r\nAout 2008 : Emploi saisonnier à la piscine de Hundling en tant que caissière\r\n\r\nJuillet 2008 : emploi saisonnier en tant qu\'agent d\'entretien a la commune de Hundling\r\n\r\nAvril 2007 : stage à la maison de retraite les Saules de Hambach \r\n \r\nNovembre 2006 : stage d\'agent d\'entretien à la maison de retraite les Saules De Hambach\r\n\r\nMai-Juin 2005 : Stage à la maison de retraite St Marie De Sarreguemines\r\n\r\nMars 2005 : Stage de découverte à l\'école maternelle de Hundling \r\n\r\nFévrier 2005 : stage de découverte chez Capucine à Hundling \r\n','mardi après-midi , mercredi après-midi ; jeudi après-midi','12'),(2362,'Melle MESA Carolina','75012','0622320736','26/03/1983','celibataire','- Janvier à mars 2009: Employé polyvalente, Mac Donald\'s.\r\n\r\n- Janvier à Juin 2008: serveuse, Hard rock café.\r\n\r\nMai 2007 à septembre 2009: Agent/hôtesse d\'accueil, Cityrama.\r\n\r\n- Septembre 2004 à juin 2005: Babysitting, tâches ménagères diverse pour des particuliers.\r\n ','samedis, dimanches, et un jour en semaine.','18'),(2363,'Mme Dominique Fouzia','93400','0635971774','09/11/1968','marie','J4AI TRAVAILLER COMME FEMME DE MENAGE POUR LES SOCIETE ,onet service,gesti pro,gsf,et bien d\'autre tache pour ces societe','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2364,'Mme BESNARD ANNE MARIE','44830','0662561821','29/07/59','marie','Bonjour , je suis femme d emenage depuis plus de 16 ans chez des particuliers cheque emploi service et je fais egalement du repassage','a voir ','4'),(2365,'Melle Costes','34090','0952949954','03/12/1987','celibataire','aide à domicile chez un couple d\'handicapés ','lundi: 9h-17h\r\nmardi: 8h-13h\r\nmercredi:8h-13h\r\njeudi: 9h-17h\r\nvendredi: 8h-13h','25'),(2366,'Melle BEAUBIS Sonia','34080','0635200839','03/07/1990','autre','BEPA services aux personnes\r\n','Lundi de 7h à 19h\r\nMardi de 7h à 19h\r\nMercredi de 7h à 19h\r\nJeudi de 7h à 19h\r\nVendredi de 7h à 19h\r\nSamedi de 7h à 12h','10'),(2367,'Melle Deslandes','44000','0670088648','28/07/1990','autre','Je dois avouer que je n\'ai jamais fais de ménages mais par exemple j\'aide ma grand-mère, je le fais chez mes parents et dans mon appartement également.','le mercredi à partir de 14heure, le jeudi de 14h00 à 16h00','5'),(2368,'Mme FANOUI Nadia','34080','0632772507','02/11/1990','celibataire','J\'ai 2ans d\'experiences auprés d\'enfants de 2 et 5ans, j\'ai travailelr aussi en tant que femme de chambre dans l\'hotel Hallyday Inn, Ibis, kyriad, Campanille, Etape hotel... en temps que femme de ménage j\'ai acqueri 3ans d\'experience j\'aime beaucoup ce métier.','Du Lundi au Dimanche, de 07h30 à 20h00','35'),(2369,'Mme Trouillet Marie Christine','34000','0671259137','09 02 1962','marie','aide à domicile pour personne dependantes.chef d\'equipe nettoyage societe onet secteur hospitalier.','tous les apres midi jusqu\'à 16h','10'),(2370,'Melle Marzi','30121','0622287421','01/02/1988','celibataire','2ans comme vendeuse en boulangerie.','lundi après-midi, mardi matin, jeudi matin','10'),(2371,'Mme LIQUORO JOSIANE','13009','06 14 29 03 02','14/07/1956','autre','10 années assistante maternelle\r\nménage chez particuliers','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2372,'Mme Appaldo-Vial Marie-Pierre','06530','0631005423','12/01/52','celibataire','Je recherche un poste de \"dame de compagnie\"(courses, repas, promenade, accompagnement, loisirs, assistance aux démarches et secrétariat).\r\n*Expérience dans l\'aide à domicile(auxiliaire de vie, aide méngère) auprès des personnes âgées, handicapées.\r\n*Dame de compagnie(jusqu\'a son décés) d\'un Monsieur trés érudit qui avait besoin de quelqu\'un ayant une bonne culture générale.\r\n*AMP dans une maison de retraiteà Cannes.\r\n*Educatrice auprès d\'enfants, d\'adolescents, d\'adultes handicapés.\r\nMais mon dos ne me permet plus d\'exercer ces postes.\r\nC\'est pourquoi je postule à un emploi d\'accompagnement.\r\n','Du lundi au samedi en journée.\r\nOu 3/4 nuits par semaine de 19h/8h','35'),(2373,'Melle Mohamed Ali Hairati','93800','0618455749','19-09-1977','celibataire','sage femme etrangere','tous les jours les matins','20'),(2374,'Mme DIPOKO Jeanne','91080','0613832375','02/02/1954','celibataire','10 ans d\'expérience en qualité d\'aide ménagère et aide de domicile\r\nRécemment, j\'ai travaillé pour une association à Ris-Orangis','Toute la semaine et le week-end','35'),(2375,'Mme Da Fonseca','44330','0240330483','11/10/1972','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(2376,'Melle Traikia Hannene','13013','0619126779','05061989','celibataire','2007/2009 femme de ménage à SUD PROVENCE SERVICE','tous les jours de la semaine.','35'),(2377,'Mme SEVAER Ariane','29200','0634980130','08/12/1979','marie','Actuellement en congés parental je suis à la recherche d\'un emploi à temps partiel, je suis très rigoureuse rapide et efficace, très motivée pour un emploi de repassage.\r\nJ\'ai 2 ans d\'expérience dans la vente donc très à l\'aise avec la clientèle.\r\nJ\'espère retenir votre attention.\r\nCordialement \r\n\r\nMme Sévaër','Tous les jours','15'),(2378,'Melle Bruzi Danielle','34090','0674816270','19/04/57','celibataire','aide soignante deja fait menagr repassage pour des particuliers','les soirs à partir de 17h','15'),(2379,'Melle Marquette Pauline','59126','0613868412','12/08/1990','celibataire','depuis 2 ans je fais le ménage complet de mon domicile. Je n\' ai pas de diplôme par rapport au ménage en particulier mais je suis sure et certaine d\'être capable de vous satisfaire dans mon travail.','tout les jours','10'),(2380,'Melle Doria Slimane ','13014','06.23.48.70.83','26/01/90','celibataire','2009: Vendeuse prét à porter trois \r\n mois en entreprise SARREE ROBE\r\n\r\n2008: Stage de un mois en entreprise\r\n HARIBO en tant qu\'agent \r\n polyvalent\r\n\r\n Stage de un mois en entreprise\r\n Sucriére Saint-Louis en tant \r\n qu\'agent polyvalent\r\n\r\n2007: Stage de un mois à l\'hopital \r\n Nord en tant qu\'agent \r\n polyvalent\r\n\r\n2007/2008: Certificat d\'aptitude \r\n professionnel Agent \r\n Polyvalent \r\n\r\nCONNAISSANCES:\r\n- Nettoyage des locaux (balayer, \r\n aspirer, laver les sols...)\r\n- Appliquer les régles d\'hygiéne et \r\n de sécurité\r\n- Effectuer le choix des produits et\r\n le dosage\r\n- Organiser son travail en fonction \r\n des consignes orales','Je suis disponible tout les jours le matin et l\'aprés-midi sauf le samedi et le dimmanche ','35'),(2381,'Mme Cayeux','59000','0624914748','29/09/1982','celibataire','J\'ai une petite experience, mais je suis motivee. Je peut me deplacer en transport en commun.','du lundi au vendredi de 9h a 16h',''),(2382,'Melle Alleaume Valérie','29200','0624532821','06081981','celibataire','je possède 2 ans d experience dans le domaine de l\'aide à domicile je possède également le diplome: CAPA SMR ainsi que l\'AFPS j\'ai travailler dans différentes structures et au domicile des personnes âgées','immédiatement a temps plein ','20'),(2383,'Melle DELHOMMEAU Angèle','85130','0251647502','26/08/1984','celibataire','Bonjour, \r\nJe suis actuellement hôtesse d\'accueil/standardiste à 30h dans une entreprise à la Bruffière (85). Je souhaiterais compléter mes heures avec des prestations de service de ménage. Par contre je n\'ai pas d\'expériences professionnelles dans ce domaine, je suis une personne rigoureuse, autonome.','Les semaines paires je suis disponible tous les matins, et les semaines impaires tous les après-midi. Je peux aussi travailler les samedis cela ne me dérange en aucun cas.','10'),(2384,'Melle Rançon Stephanie','75019','0177186381','21 06 1971','celibataire','aide a domicile et auxiliaire de vie pour diferante associations ','6h60 a15 heurs','40'),(2385,'Melle Egenschwiller','44150','0679990447','28111955','celibataire','operatrice de conditioment agent dentretien agent production agent dimmeuble ','tout les jours de la semaines lieu de travaille peut aller sur nantes dans les alentours sans probleme tres grande motivation','35'),(2386,'Mme TRIMBUR Sylvie','57000','0387365209','16-12-1964','celibataire','Secrétariat, commercial, repassage, garde d\'enfants','Toute la semaine, à convenir','22'),(2387,'Mme GILBERT','57400','0643826678','28/01/1977','marie','*2 ans, éducatrice pour des handicapés mentaux LE 01/09/2003/ AU 31/06/2005 au MAROC\r\n*garde bébé de 10 mois jusqu’à l’âge de 4 ans. au MAROC \r\n*aide à domicile une personne âgée malade .au MAROC\r\n* 5 Mois aux services d’une personne âgée à domicile .à SARREBOURG\r\n','je serai disponible tous les jours à partir de 30 octobre.','30'),(2388,'Melle DEGREEF Isabel','34000','0672408795','03/07/1991','autre','Universitaire,motivee,serieuse,flexible,apprend vite,a fait du menage chez des particuliers,rangements dans grandes surfaces.','Mardi(13h-15h) / Mercredi(14h-...) / Jeudi(13h-15h)','6'),(2389,'Mme THEVENAS','91160','0663170532','11/11/1980','marie','Travail d\'été pour la société iss','Tous les matins du lundi au vendredi','10'),(2390,'Mme Faltreschi Carine','54430','0664640740','06/07/1981','celibataire','J\'ai travaillé 7ans dans le commerce.Ensuite je suis devenue assistante maternelle afin d\'avoir l\'opportunité d\'élever mon fils tout en travaillant.Maintenant je cherche un emploi dans votre secteur d\'activité, je suis ponctuelle,sérieuse,discrète, extrêmement motivée et disponible de suite.','Lundi et mardi\r\njeudi et vendredi\r\nsamedi matin si besoins ','30'),(2391,'Mr Ogarkov Alexey','34000','0646169855','03-05-1986','celibataire','Janvier-Septembre2005:Polyvalent Café du Soleil, Bistro japonais – New York - Service - Préparations de salades, cafés et desserts - plonge \r\nmai 2006-aout 2006: homme de menage. hotel Fakel, orenbourg, Russie\r\nJanvier – Mars 2009 : Barman, polyvalent Café Grand Foy, Nancy \r\nAvril–aout 2009: Préparateur Boulangerie de Marie, EsseylesNancy-Organisation de la production-Préparation des matières premières et des produits semi-finis, entretien des locaux \r\nDepuis septembre: café l\'horloge, Nimes','lundi,mardi, mercredi, jeudi, vendredi, samedi, dimanche','30'),(2392,'Mme MOUTAI MALAK','59860','0361104351','5/2/84','marie','j\'ai fait le ménage tous les jours à ma maison et 2 semaine à maison de retraite et à la mairie de marly je sais ce quoi le ménage ','tous les jours à partir de 9h..... jusqu\'à 4H30','7H'),(2393,'Mme MOUTAI MALAK','59860','0361104351','5/2/84','marie','j\'ai fait le ménage tous les jours à ma maison et 2 semaine à maison de retraite et à la mairie de marly je sais ce quoi le ménage ','tous les jours à partir de 9h..... jusqu\'à 4H30','7H'),(2394,'Mme Gilbert','66370','0468386758','18041972','marie','Je cherche un travail d\'aide à domicile ,garde d\'enfants à mon domicile ou domicile des parents j\'ai l\'agrement d\'assistante maternelle avec 2 ans d\'esperience','lundi mardi jeudi vendredi 9h 17h','25'),(2395,'Mme PIETRARU CARMIGNAC','92500','0661992716','08/03/1959','celibataire','permis de conduire depuis 1978\r\nDéplacement avec mon véhicule ou un autre.\r\nJardinage : Tonte pelouses, désherbage,taille haies et massif, plantation. Entretien terrasses ou balcons, nettoyage et ramassage de feuilles mortes. Arrosage pendant absence.\r\nSurveillance : Maison ou appartement pendant absence.\r\nBricolage : Petits travaux (pose de rideaux, de cadres,etc...) Montage et démontage de petits meubles. Petit électricité (changement d\'interrupteur, de prises, etc...)\r\nSeniors : Compagnie, aide aux repas, aux courses, administratif, promenade, etc...','Lundi : 11h à 19h\r\nMardi : 11h à 19h\r\nMercredi : 11h à 19h\r\nJeudi : 15h à 19h','16'),(2396,'Mme SAMPIERI VERONIQUE','34500','0612131083','22/02/1975','marie','AGENT D ENTRETIEN','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(2397,'Melle LAAMARTI Chaima','45100','0668021635','13/08/1992','celibataire','quelques ménages chez particuliers','lundi, jeudi et vendredi dès 17h00\r\nmercredi dès 13h00\r\njeudi dès 15h00','10'),(2398,'Mme Dattiches','59450','0327882762','21031984','celibataire','Madame, Monsieur\r\n\r\nActuellement a la recherche d\'un emplois, en temps aide a domicile, bureau , etc ... \r\nAyant deja travailler pour plusieur societé de nettoyage. \r\nJe serais ravis de travailler pour vous \r\nquelque heure mitan ou temps complet, remplacement .\r\n\r\nMaman au foyer qui a reppris une formation d\'aide a domicile 2 module.\r\nJe suis etudiante a domicile je travaille des cours sur le menage, aide a la personne agée et autre personne femme enceinte etc ... \r\n\r\nDans l\'attente d\'une reponse de votre part je suis a votre entiere disposition.\r\n\r\nVeuillez agreer madame,monsieur, mes salutation distingué.\r\n\r\nMelle DATTICHES','Disponible du lundi au vendredi\r\nde 9h à 11h, 14 à 16h, de 17h à 21h\r\n\r\nLe samedi, dimanche toute la journée.','20'),(2399,'Melle PERRAUD Delphine','44160','0667422046','26/07/1985','celibataire','j\'ai travaillé trois ans en maison de retraite en tant qu\'agent de service hospitalier et je viens de finir ma formation d\'Assistante de Vie aux Familles à l\'Afpa de St Nazaire ','Tous les jours de 20h à 35 heures par semaines','30'),(2400,'Mme CHBIK Samira','13009','0491732625','12/02/1979','marie','je suis une femme sérieuse,dynamique et organisée.\r\nj\'ai 2 ans d\'expérience dans le ménage. ','vendredi aprés midi,mardi matin,samedi matin,jeudi matin ,lundi après midi','25'),(2401,'Mme Soulaine Marie-annick','35600','0612606587','24/05/1952','celibataire','D\'une grande expérience professionnelle dans le menage , la cuisine , couture ,etc.. automome , serieuse,disponible , je suis a la recherche d\'un emploi à temps plein\r\nmerci de me contacter \r\nCordialement. Ma Soulaine ','tout les jours de la semaine ','40'),(2402,'Melle Bervas','35000','0610382446','01051987','celibataire','bonjour,\r\nj\'ai multiplier les petits emplois depuis mes 17ans, saisons fruitières, vente sur les marchés, annimations avec des enfants','lundi matin, jeudi matin, lundi fin d\'après midi','10'),(2403,'Mme Nicolai','13400','0618663351','18/11/1954','autre','Actuellement je suis professeur de danse et bje recherche une activité complémentaire le matin.\r\nDepuis 35 ans je repasse quotidiennement, je suis miticuleuse et rapide. Je pense coorespondre au profil que vous recherchez.\r\n','Du lundi au vendredi de 9h à 12h\r\nJe recherche uniquement du repassage.','10'),(2404,'Melle Fathi Melouka','34080','0619480681','23 02 1968','celibataire','un CES de 2 ans aux college les ecsholliers de la mosson. et menage cz des particuliers','du lundi au vendredi toute l journee','20'),(2405,'Melle Chahlaoui Imane','34770','0601381693','03/10/1990','celibataire','Stage en \"Maison de retraite\" 1mois\r\nStage en \"Maison de retraite\" 1mois','Lundi, mardi, mercredi, jeudi, vendredi, samedi','20'),(2406,'Melle Tillay Laurie','56100','0677826474','01/12/1987','celibataire','ETUDES PROFESSIONNELLES\r\n2008 Permis B et stage de prévention routière - Sens (89)\r\n2007 1ère année Bac Pro de la comptabilité - Provins (77)\r\n2006 BEP de la comptabilité - Provins (77)\r\n2003 Brevet des collèges - Bray sur seine (77)\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n09.09.09 à aujourd’hui LGH Biscuits, Gâteaux - BIEUZEN (56)\r\nAgent de production-emballage\r\no Fabrication des produits\r\no Emballage des produits\r\no Respect du produit à commercialiser\r\no Gestion des commandes.\r\n05.09.07 au 31.08.09 Restaurant Mc Donald - Sens (89)\r\nCaissière polyvalente dans la restauration rapide\r\no hôtesse de caisse et anniversaire \r\no cuisine \r\no horaires décalés \r\no travail d’équipe.\r\n05.01.07 au 28.01.07 ASSADS (association de sens) - Sens (89) \r\nSecrétaire\r\no secrétariat \r\no gestion administrative \r\no comptabilité.\r\n06.06.05 au 30.06.05 ASSADS (association de Sens) - Sens (89)\r\nSecrétaire\r\no secrétariat \r\no contact client \r\no renouvellement et création de dossier clients.\r\n05.02.03 au 27.02.03 Coiffeur St Brice - Montereau (77)\r\nCoiffeuse\r\no shampoing \r\no contact client \r\no couleurs-mèches.\r\n\r\nDIVERS\r\nLogiciels informatiques :\r\no World \r\no Excel \r\no Access \r\no comptabilité Sage (devis, factures, avoirs…)\r\no Dymo (étiquettes).\r\nBaby sitting, scrapbooking, decoration, informatique.\r\n','du jeudi au samedi toute la journée','20'),(2407,'Melle Corvoisier Emilie','35000','0688536993','14/06/1990','celibataire','Je suis actuellement en BTS Design d’Environnement, option Paysagiste, et je me préoccupe de trouver un emploi afin de pouvoir continuer mes études. J’ai déjà une expérience professionnelle dans les domaines suivants : animation, restauration, commerce. J’ai également suivi un stage dans une entreprise de maintenance industrielle au service comptabilité et secrétariat. Je suis une personne motivée et qui apprend rapidement, c’est pourquoi je peux m’adapter facilement à tout type de poste. ','Lundi au Vendredi','20'),(2408,'Melle Froment','88','','11021989','celibataire','ménages chez personnes âgées','tous les jours de la semaine sauf le vendredi ','30'),(2409,'Melle Froment','88','0620022889','11021989','celibataire','ménages chez personnes âgées','tous les jours de la semaine sauf le vendredi ','30'),(2410,'Melle Anne-sophie Venner','22560','0663455020','11/02/1978','autre','je suis employée de maison depuis\r\nmai 2006, auprès des particuliers, sur le secteur de trébeurden et pleumeur-bodou.','lundi matin\r\nvendredi','6'),(2411,'Mme Lemetayer Isabelle','35000','0612754600','30-06-1962','celibataire','agent d\'entretien chez particulier,bureaux et copropriete 2ans d\'experience. ','tous les jours','35'),(2412,'Mme Deswarte Siham','62221','0613449299','22101978','marie','4 ans au maroc','toute la semaine week end compris','25'),(2413,'Mme Siham Deswarte','62221','0613449299','22101978','marie','4 ans au maroc','toute la semaine','20'),(2414,'Melle ARNOULT LAETITIA','62210','0625201732','25091985','autre','JE N AI PAS D EXPERIENCE DANS CE DOMAINE MAIS JE SUIS DESIREUSE D APPRENDRE UN NOUVEAU METIER. JE SUIS SERIEUSE ET J AI UN BON SENS RELATIONNELLE DE PART MES ETUDES DANS LA VENTE.\r\nJ AI LE PERMIS ET UN VEHICULE PERSONNELLE.\r\nPOUR AVOIR DE L EXPERIENCE PROFESSIONNELLE FAUT BIEN COMMENCER EN ESPERANT QUE VOUS ME DONNERAIS L OCCASSION D EN AVOIR UNE.\r\n ','TOUS LES JOUS DE LA SEMAINE ','25'),(2415,'Melle Lemesle Celine','44000','0674149092','23051989','autre','agent d\'entretient experiences de plus de 3 mois,\r\ngardes d\'enfants.','tous les jours','30'),(2416,'Melle Astier','44100','0659246616','24/05/1983','autre','6 ans auprès de personnes agées saines et malade en garde de jour et de nuit, ainsi que dans l\'assistance a domicile dans le domaine de l\'entretien et de la garde d\'enfants','tous les jours de 8h à 20h, sauf un vendredi après midi sur 2','35'),(2417,'Mr HAYEZ OLIVIER','66000','PERPIGNAN','05/10/1989','celibataire','Réceptionniste d\'hôtels pendant 3 mois, hôte d\'accueil/placeur pendant 2 semaines au TMS Monte-Carlo CC','Disponible à partir du mois de décembre 7/7 jours et 24/24 heures.','14'),(2418,'Melle Blanc Gonnet Aurélie','44200','0610360421','13111987','autre','aide a domicile a l\'ADAR pendant 1an et demi','du lundi au vendredi de 8h a 12h et 14h a 17h','35'),(2419,'Melle GHIO Claire','83160','0675227930','23/07/1988','celibataire','Au pair. Aide ménagère à domicile . Travaille actuellement comme aide ménagère à domicile pour Entr\'aide sociale du Var (toulon) en dehors des études.','Lundi, Jeudi , Vendredi, Samedi','10'),(2420,'Mme Lachhab','34080','0621293510','20101979','marie','','mercredi aprés,midi','3'),(2421,'Melle CARASCO Eva','66000','06 12 50 32 06','07/12/1990','celibataire','-1mois de stage en crèche \r\n-3semaines de stages en maternelle\r\n-1mois de stages en maison de retraite en tant que ASH \r\nUN emploi en tant que serveuse en aout 2009','LUNDI matin et après-midi \r\nMARDI après-midi\r\nMERCREDI matin et après-midi\r\nJEUDI après-midi\r\nVENDREDI après-midi','20'),(2422,'Mme Boukantar','29200','0618075253','31121983','marie','garde de nuit,Brest\r\nstage en maison de retrait,Paris + mon titre professionnelle d\'assistante de vie :(CCP1 et CCP3) \r\nassistante dentaire, Paris\r\nemployer de rayon, Paris\r\ncaissière, Paris\r\n\r\n\r\n','lundi, mardi, mercredi, jeudi, vendredi tout la journée. ','25'),(2423,'Melle Smith Deborah','13008','0625025882','06101988','celibataire','travail chez des particuliers stages en maison de retraite ainsi qu\'en creche','lundi mardi mercredi jeudi vendredi samedi dimanche','45'),(2424,'Melle Blouz Sara','13014','0669950241','12/11/1985','celibataire','','Tous les jours','20'),(2425,'Mme Jobe Virginie','66600','0613052633','30/03/1982','marie','j\'ai travaillé dans plusieurs lieux comme école maternelle, mairie,maison de retraite,créche... en tant que femme de ménages et repassages','du lundi au vendredi de 9h a 13h','20'),(2426,'Melle Astier','34080','0632082457','04/04/1989','celibataire','diverses tâches ménagères chez des particuliers (retraités, jeunes couples avec ou sans enfants) : entretien des sols, de la salle de bains, des vitres, repassage...','tous les jours','35'),(2427,'Melle TRAORE BINTOU','34090','0642727126','17/03/85','celibataire','','Lundi-samedi: libre le matin','10'),(2428,'Melle Okome Christelle','34090','06.27.45.41.77','24.03.1990','celibataire','Baby-sitting\r\nHôtesse de caisse\r\n','Lundi aprés-midi, Mardi soir, Mercredi après-midi, Vendredi soir, Samedi après-midi, Dimanche après-midi','20'),(2429,'Mme Schleret Nadine','29200','0625189076','02081960','autre','domiroise service,foyer jeunes travailleur,maison de retraites et particuliers ect','tout les jours','28'),(2430,'Melle LORIQUE Gaelle','35000','0615061643','19091978','celibataire','Experiences de 3 ans comme aide à domicile chez des particulier de septembre 2006 à Septembre 2009 en Moselle (57), ménage et repassage.\r\nExpérience de 2 ans à Maison et Services d\'octobre 2007 à septembre 2009 ménage et repassage.','lundi, mardi, mercredi et jeudi à partir de 17h30\r\nVendredi à partir de 17h30 une semaine sur 2.','10'),(2431,'Melle Gambino Stéphanie','13004','0661632076','15/07/1989','celibataire','Mlle GAMBINO Stéphanie\r\n19, rue Eugène cas\r\n13004 Marseille \r\nTél : 06.61.63.20.76\r\nNée le 15 juillet 1989\r\n\r\n Projet Professionnel : Aide Soignante\r\n\r\n Compétence :\r\n\r\nEn tant qu’aide soignante stagiaire en maison de retraite :\r\n Habiller déshabiller, effectuer la toilette des personnes Agées\r\n Changer les personnes Agées \r\n Aide à la prise des repas \r\n Assurer le coucher des personnes Agées \r\n Surveillance des personnes Agées \r\n Prévention des escarres \r\n Animer des activités\r\n\r\nEn tant qu’auxiliaire de puériculture stagiaire en crèche : \r\n Surveillance des enfants\r\n Echanger avec l’enfant\r\n Aider les enfants à la prise des repas \r\n Changer des enfants\r\n Animer des activités \r\n\r\n Expérience professionnelles :\r\n\r\n Avril 2009 : Auxiliaire de puériculture stagiaire- Crèche Les Mirabelle, Marseille\r\n Février 2009 : Aide-soignante stagiaire- Maison de retraite Les Epis D’or, Marseille\r\n Décembre 2008 : Aide-soignante stagiaire- Maison de retraite La souvenance, Marseille\r\n Septembre 2008 : Lingère de nuit- Maison de retraite Les Epis D’or, Marseille\r\n Juin 2008 : Aide-soignante stagiaire- Maison de retraite Horizon Bleu, Marseille\r\n Mai 2008 : Aide-soignante stagiaire- Maison de retraite Les Epis d’or, Marseille\r\n Avril 2005 : Aide- maternelle stagiaire- école maternelle des Lierres, Marseille\r\n Février 2005 : Aide-soignante stagiaire- Maison de retraite Les Epis d’or, Marseille\r\n\r\n Formation :\r\n\r\n 2008-2009 : Brevet d’étude professionnelle Carrières sanitaires et sociales, sigma, Marseille\r\n 2008 : C.F.G\r\n 2008 : Pré- qualification carrières sanitaires et sociales, Retravailler Provence, Marseille\r\n 2007 : Remise à niveau A.E.C.D, Marseille\r\n 2004-2005 : 3éme général, Collège Louis Armand, Marseille\r\n\r\nDiplôme :\r\n2009 : Brevet d’etude professionnelle carrières sanitaires et sociales\r\n2008 : Sauveteur secouriste du travail \r\n','lundi, mardi, mercredi, jeudi, vendredi, samedi','40'),(2432,'Melle Marquette','59126','0613868412','12.08.1990','celibataire','Je fais le ménage à mon domicile depuis au minimum deux ans.','tout les jourq','8'),(2433,'Mme Bouasria','34070','0631179083','02/04/62','celibataire','un an d\'expérience en tant que femme de ménage. Je suis a la recherche d\'un planning fixe a horaires fixe également, et suis bilingue en anglais.','du lundi au samedi matin, lundi apres midi mardi ap midi, jeudi ap midi, vendredi ap midi','10'),(2434,'Mme FAFET NADIA','13001','0627832676','14/10/1982','marie','2007/( en cours temps partiel )AGENT DE SERVICE STé LASER( HOPITAL la TIMONE)\r\n2004/2005 GARDE D\'ENFANTS à DOMICILE CHEZ DES PARTICULIERS','APRES MIDI:lundi/ MARDI/MERCREDI/JEUDI/VENDREDI/SAMEDI','20'),(2435,'Mme FAFET NADIA','13001','0627832676','14/10/1982','marie','2007/( en cours temps partiel )AGENT DE SERVICE STé LASER( HOPITAL la TIMONE)\r\n2004/2005 GARDE D\'ENFANTS à DOMICILE CHEZ DES PARTICULIERS','APRES MIDI:lundi/ MARDI/MERCREDI/JEUDI/VENDREDI/SAMEDI','20'),(2436,'Mme FAFET NADIA','13001','0627832676','14/10/1982','marie','2007/( en cours temps partiel )AGENT DE SERVICE STé LASER( HOPITAL la TIMONE)\r\n2004/2005 GARDE D\'ENFANTS à DOMICILE CHEZ DES PARTICULIERS','APRES MIDI:lundi/ MARDI/MERCREDI/JEUDI/VENDREDI/SAMEDI','20'),(2437,'Mme MORVAN Mélanie','35136','0688187954','01/12/1982','celibataire','des heures de ménage et de repassage régulières chez un particulier pendant plus d\'une année.\r\n(12 heures hebdo)','tous les jours de la semaine, matin, après midi, soir.','25'),(2438,'Mme BEALE','44320','0632909483','12/11/86','celibataire','BEP carrières sanitaires et sociales\r\nBTA services en milieu rural\r\nnombreux stages en maison de retraite et établissement périscolaire.\r\nRemplacement en maison de retraite','tous les jours de la semaines de 7h30 à 19h ','35'),(2439,'Mme BEALE','44320','0632909483','12/11/86','celibataire','BEP carrières sanitaires et sociales\r\nBTA services en milieu rural\r\nnombreux stages en maison de retraite et établissement périscolaire.\r\nRemplacement en maison de retraite','tous les jours de la semaines de 7h30 à 19h ','35'),(2440,'Mme DUMONT Nathalie','62000','0610365117','23/09/1983','marie','J\'ai effectué deux remplacements d\'un mois chacun comme aide ménagère auprès de personnes âgées pour le CCAS de la ville d\'Arras.','Je suis disponible tous les jours.','20'),(2441,'Mme Henrion Anne Marie','57220','0354484275','25/09/1962','marie','menage + gardes enfants diverses','semaine 8 h 22 h','30'),(2442,'Mme Garcia Sandrina','34080','0659327373','11/091978','celibataire','CEST MOI QUI M OCCUPE DE L ENTRETIEN DE LA MAISON DE MA GRAND MERE QUI EST AGEE DE 91 ANS JE SUIS SERIEUSE DYNAMIQUE MANIAQUE JAI UN BON CONTACT AVEC LES GENTS COMME JE SUIS RESTER SANS ACTIVITE PENDANT DIX ANS JE PENSE QUE CEST UN EMPLOI QUI ME CONVIENT POUR RETOURNEE DANS LA VIE ACTIVE','LUNDI, mardi jeudi vendredi de 9h a 12h et de 14h a 17 h ','34'),(2443,'Mme TORA','33650 CABA','0556687735','01041983','marie','','lundi matin de 9H30 à 11H30 et 14H00/1700. Mardi après midi 14H00/1700. jeudi après midi 14HOO/1700. Vendredi après midi 14H001700','15'),(2444,'Mme Longieras Dominique','34130','0666981996','27011972','autre','j ai mon diplome d assistante maternelle j ai fait du menage aussi chez des particuliers pendant 4 ans ','lundi apres midi , mardi jusqu a 15 h et le mercredi matin ','10'),(2445,'Mme Agodor','13006','0699508938','15/12/1989','celibataire','j\'ai deja travailler à domicile dans l\'entreprise (la figollette)et j\'ai travailler 1 ans à l\'hopital st joseph en tant agent hôtelier spécialisée','je suis disponible du lundi au dimanche de 7h à 21h','35'),(2446,'Melle RONDONY Gaia','66140','06 05 17 78 19','21/03/1991','celibataire','vendeuse en fruits légumes sur les marchés\r\nserveuse en restauration\r\npalefrenier soigneur(centre equestre élevage)\r\naide à domicile( association reseda)','toutes disponibilités','35'),(2447,'Mme Neusa','44100','0629697491','14/07/1984','autre','3 ans maison particuler','mercredi jeudi tut le journe e vendredi matan','17'),(2448,'Melle Paengat Anais','22360','0661601520','25/1/1983','autre','J\'ai principalement travailler dans l\'hôtellerie-restauration en suisse.','lundi matin, jeudi matin, vendredi matin et le week end','15'),(2449,'Mme Daniele Jamile Beraldo','45400','0642581991','06/03/1991','marie','Spécialisé Carrier\r\nPrincipales activités et\r\nresponsabilités\r\nTransporteur spécialisé De 2000 à 2004 comme opérateur de machines et d\'emballage (emballage\r\nde l\'article Athena)\r\nDe 2004 à 2008, comme les fournitures d\'emballage de l\'article Athena ()\r\nDe 2008 à 2009 d\'entrepôt sous-traitance (opérateur logistique / administration)\r\nActivités variées à partir de stockage, la fourniture de composants par des demandes, la préparation\r\n/ l\'envoi et la réception des composants électriques à / de sous-traitants, le travail administratif.\r\nNom et adresse de l\'employeur LEGRAND ELÉCTRICA S.A.','je suis disponible tout la semaine','36'),(2450,'Melle Dehani Julie','57050','0630665243','11/10/90','celibataire','Stage en fleuristerie\r\nDivers inventaires\r\nArchivage','Tous les matins et après-midi du lundi au vendredi','35'),(2451,'Melle Vanessa RACH','57540','0665460379','18/04/1988','celibataire','aide à domicile chez ma grand mère et d\'autre particulier. secrétaire médicale, assistante d\'agence...','lundi matin et après midi, mardi matin et après midi, mercredi matin et après midi, jeudi matin et après midi, vendredi matin et après midi','25'),(2452,'Mme Magnaneo Veronique','13015','0684110426','22/12/1966','marie','aucune expérience je suis mère au foyer qui souhaire reprendre une activité je suis très motivee, volontaire et sérieuse','lundi au vendredi de 9h à 17h sauf le mercredi\r\nje souhaiterais le secteur vitrolles, les pennes, marignane, saint victoret,...','25'),(2453,'Mme Delaye','34090','0634514499','06101966','celibataire','7 ans d\'expérience dans le ménage et le repassage.','lundi,mardi,mercredi,jeudi,vendredi,','40'),(2454,'Melle Coulibaly Vanessa Lindsay','34000','0698988815','03-10-1988','celibataire','-2008/2009 agent de nettoyage societé pro-net.\r\n-2007/2008technicienne de surface Grande brasserie Montpellier.\r\n-2005/2007 femmes de menages a domicile','du lundi au jeudi','22'),(2455,'Melle Caquineau Elodie','44000','06.69.17.94.39','28/12/1982','celibataire','Après neuf années d\'expérience das le domaine commerciale (chargée d\'affaire et assistante commerciale), j\'ai décidé de créer mon entreprise. Je commercialise donc aujourd\'hui des produits d\'entretien professionnels (utilisés par les sociétés de nettoyage)aux particuliers. Mon travail consistant à montrer l\'efficacité de mes produits par des démonstration chez les clients, j\'ai donc de très bonne bases en matière de tâches ménagères et entretien courant de la maison. Garde d\'enfants:\r\n Ayant plusieurs années d\'expérience dans le domaine (mais pas de diplôme), je souhaite également mettre ces connaissances au profit de votre entreprise.','Tous les jours du lundi au samedi.','20'),(2456,'Melle Mathurin Glandy','35200','0665006491','05111991','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2457,'Melle Mathurin Glandy','35200','0665006491','05111991','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2458,'Melle CORDON','35135','0688527543','26.09.1987','celibataire','JAI FAIT DE LA VENTE EN BOULANGERIE \r\nJAI FAIT DU MENAGE CHER DES PERSSONNE AGEES\r\nJAI FAIT DES GARDES DENFANTS','DU LUNDI AU VENDREDI','10'),(2459,'Mme Sandoz Ingrid','34880','0631018118','17121990','celibataire','aucune','Exemple : Lundi matin, Mardi après-midi, etc...','39'),(2460,'Melle TOURTE CHRISTELLE','72200','0626198726','19/05/1971','celibataire','jexerce actuellement cooment agent de propreté depuis 9 ans dans des banqueq,des haalls de hlm,une surface commerciale...','tous les matins,en début d\'après midi et après 19h','15'),(2461,'Melle TOURTE CHRISTELLE','72200','0626198726','19/05/1971','celibataire','J\'exerce dans le nettoyage industriel depuis 9 ans en travaillant dans des banques,des halls de hlm,et des surfaces commerciales','tous les matins et en debut d\'après midi','15'),(2462,'Melle MEKKI','66000','0663946469','26/10/1979','celibataire','FEMME DE CHAMBRE, MENAGE CHEZ LES PARTICULIER ','TOUS LES JOURS SAUF LE DIMANCHE','3'),(2463,'Melle BAQUE','33650','0663147429','20/12/1980','autre','Après 1 an dans une association d\'aide à la personne ( je m\'occupais principalement de personnes âgées), j\'ai fais une formation d\'assistante de Vie à l\'INFA de Gradignan et j\'ai obtenu mon Titre en Mai 2006. J\'ai ensuite déménagé en Charente ou j\'ai travaillé 2 mois dans une maison de retraite. Je me suis arrêtée car je suis tombé enceinte. Depuis je m\'occupe de ma fille, mais j\'aimerai reprendre une activité salariée.','Lundi, Mardi Mercredi Jeudi Vendredi de 9h à 15h','35'),(2464,'Melle SALEMI AURELIE','57450','0646819229','14/04/1988','celibataire','Baccalauréat Sciences médico sociales;\r\nAgent d\'accueil à hospitalor saint avold;\r\nMaintenant en contrat d\'apprentissage en prothèse dentaire.','Tous les lundis a partir de 17h \r\nLes mardis a 17h \r\nLes mercredis, jeudi, vendredi a 18h et les samedis toute la journée','10'),(2465,'Mme Real','66100','0646590860','07/05/1966','celibataire','expérience dans le métier depuis 9 ans chez des particuliers ,sérieuse et motivée aucune contrainte , souhaiterais travailler sur perpignan uniquement , pas de voiture.','disponible de suite et tout les jours de la semaine!','20'),(2466,'Melle MONTEILLET','34090','0670904969','28/04/1986','autre','Bonjour,\r\nMon Cdd chez Récréactiv, Lattes qui a été le plus varié.\r\nPréparation de repas\r\nAide aux repas pour les patients ne pouvant se nourrir seuls.\r\nMénage\r\nRepassage (très soigné pour éviter les escarres)\r\nAccompagnement de personnes en ville\r\nSoins d\'animaux (repas, brossage, nettoyage de cages, promenades)\r\n\r\nPour la 2° année consécutive, je garde Alexy, 4 ans.\r\nSortie d\'école, bain, promenades, repas, jeux...\r\n','Tout les matins jusqu\'à 15h(hors mercredis et jeudis)\r\nWeek-end en intégralité\r\nMercredi après-midi ','15'),(2467,'Mme Bakhtaoui Fabienne','34080','0467702042','16091967','marie','15ans dans l aide a domicile ;2ans dans l hottellerie ;1ans dans un ateliers de repassages','lundi ;mardi;mercredi;jeudi; vendredi les matins jusqua 11h30 et tous les apres midi de 14h30 jusqua 18h 19h','30'),(2468,'Mme Aqhakah','MXVLDGSyCA','skxSGcxFHIaAhtwFI','MweWtNTFtHPwRr','celibataire','guICKi <a href=\"http://xcznxuoudgfu.com/\">xcznxuoudgfu</a>, [url=http://qztrgtsgcyhe.com/]qztrgtsgcyhe[/url], [link=http://qswizdssfwqf.com/]qswizdssfwqf[/link], http://ufelvsvwilcv.com/','guICKi <a href=\"http://xcznxuoudgfu.com/\">xcznxuoudgfu</a>, [url=http://qztrgtsgcyhe.com/]qztrgtsgcyhe[/url], [link=http://qswizdssfwqf.com/]qswizdssfwqf[/link], http://ufelvsvwilcv.com/','VR'),(2469,'Mme DIMINI Lamiaa','54500','0646045014','21/04/1982','marie','j ai travailler pendant 2 ans comme agent de propreté pour une société de nettoyage,aussi chez une personne agée handicapée','lundi matin,mardi matin ,mercredi matin,jeudi matin,vendredi matin','20'),(2470,'Mme DIMINI Lamiaa','54500','0646045014','21/04/1982','marie','J\'ai travailler comme agent de propreté pour une société de nettoyage pendant 2ans,aussi chez une personne agée andicapée','lundi matin,mardi mardi ,mercredi matin,jeudi mati ,vendredi matin','20'),(2471,'Melle Mathurin Glandy','35200 renn','0665006491','05.11.1991','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2472,'Mr LOUISON','94000','0678459770','05/12/1969','marie','-Bonjour,\r\n\r\nJe recherche à faire du ménage entre 20 et 25 heures par semaines pour avoir un complément de revenu.\r\n\r\nJe suis disponible (et très motivé) tous les jours (sauf le samedi) de 16h à ... et même parfois avant 16h (de 13h à ...)\r\n\r\nMerci de me contacter par mail ou au 0678459770.\r\n','Lundi à Dimanche (sauf Samedi)','20'),(2473,'Melle DEHILLOTTE Virginie','33610','0635426304','20041983','celibataire','Secrétaire comptable à temps partiel , femme de ménage pour société ISOR pour emploi saisonnier','Lundi après midi\r\nMardi après 16h\r\nMercredi après midi\r\nJeudi après 16h\r\nTous les matins jusqu\'à 8h !','15'),(2474,'Melle RAKOTOARISON','34080','06 66 01 98 03','31 mai1990','celibataire','j\'étais déjà femme de ménage pendant 2 ans,je ferais tous le ménage que vous désiriez sans discrimination à mes heures de disponibilités ','lundi à partir de 19h,mardi à partir de 17h,mercredi après midi,jeudi matin,vendredi à partir de 16h,samedi matin ou après midi et dimanche matin','20'),(2475,'Melle Gaulon Angélina','35700','0659916474','06/03/1991','celibataire','Stage école primaire \r\nStage vétimarché\r\nStage Fleuriste\r\nStage chez une société de ménage\r\nStage crèche\r\nStage horticulture','Mercredi matin & après midi 8H à 17H\r\nJeudi matin 9H à 12H \r\nVendredi matin 9H à 12H ','5'),(2476,'Melle Levernieux Hélène','91300','0160130877','17/01/1980','celibataire','J\'ai travaillé comme femme de chambre dans un hôtel 3*, comme aide à domicile auprès de personnes âgées, ai fait des heures de ménage et garde d\'enfant durant mes études. \r\nPonctuelle, sérieuse, méticuleuse, j\'ai le goût du travail impeccable et de la satisfaction du client.\r\nToute confiance, discrétion sont aussi de rigueur.','Je cherche à travailler durant les heures scolaires de ma fille.\r\nLundi, mardi, jeudi et vendredi : 9h/15h (extensible jusqu\'à 17h)\r\nMercredi 9h/13h\r\nVéhiculée.\r\n','28'),(2477,'Mme BEN KADRA Badia','34080','0674166552','14/12/1955','marie','Aide à domicile: 5 ans chez des particuliers\r\nFemme de chambre: 5 mois (remplacements et intérim)\r\nAgent d\'entretien: 2 mois pour Bernard Services (remplacements)','Les matins ou les après-midi','20'),(2478,'Melle ABDALLAH Sonia','33140','0618636912','08/10/1977','autre','6 ans en résidence avec services pour personnes âgées','les lundis, mardis et jeudis de 09h30 à 15h30','18'),(2479,'Mme Guenoun Nihel Yasmina','13001','0413203150','27-07-1979','celibataire','femme souriante j\'ais lexpérience en menage je suis rapide e propre je cé fair des repas pour des veilleu parsq j\'ais garder ma grande mère pendant 5ansjé lexpèrience en tout alor faite moi confiance je conte sur vous je suis une mere de 2 enfant e jé besoin de travailler merci de me contacter.','samedi dimanche et les autre jour a partir de 17h','20'),(2480,'Melle Bousquet','35000','','06/10/1990','autre','garde d\'enfants uniquement.','lundi, mardi, jeudi, mercredi, suivant horaires','4'),(2481,'Mme Abdeldjelil Hakima','13010','0648522325','300091971','marie','j ai experience jai travaille dans les ecole jai garde enfant jai vait tu menage','mercredi mardi jeudi vendredi','20'),(2482,'Melle MORIN Séverine','34190','0678893160','23/05/1989','celibataire','9 mois de formation qualifiante (BEP CSS) 3 mois en tant qu\'aide à domicile','lundi, mardi, mercredi, jeudi, vendredi, samedi de 8h a 12h et de 14h a 20h','30'),(2483,'Melle Dimanche Nicaise','34000','0675329930','23/12/1986','celibataire','J\'ai déjà travaillé dans des centres hospitaliers et pour une agence d\'entretien de toulouse','Je suis libre le Lundi,Mercredi et Jeudi(pour les trois: jusqu\'a 12h30), Samedi toute la journée','12'),(2484,'Mme Nedjar Meriem','91610','0169904553','140865','marie','femme de menage et agent dans ler ecole assistante maternel','samedi lundi mardi jeudi vendredi','60'),(2485,'Mme Real','66100','0646590860','07/05/1966','celibataire','bonjour femme dynamique , expérience dans le métier depuis 9 ans , sérieuse et motivée cherche emplois sur perpignan uniquement car pas de véhicule , disponible et sans contrainte car enfants majeurs.','disponible tous les jours sauf samedi et dimanche .\r\n','20'),(2486,'Mme Salvanayagam Angelina','11400','0468230987','21021958','marie','depuis 10ans que je travaille dans le millieu motiver et determiner et responsable ?','DU LUNDI AU VENDREDI ','35'),(2487,'Melle Guilpain Vanessa','29460 logo','0953751876','12/07/1982','autre','j\'ai travailler a AD29 pendant 15 mois et a nursealliance pendant 2 ans en tant qu\'aide a domicile ','lundi,mardi;jeudi,vendredi et si possible le week-end de 9h30 a 16h en semaine et de 9h a 18h le week-end','30'),(2488,'Melle SALERNO VICTORIA','13007','0624418519','17/10/1990','celibataire','Baby sitting 3 mois \r\nFemme de menage :crf hopital de valmante 3 mois\r\n','toujours','25'),(2489,'Mme Bah Aissatou Leonie','13500','0680968156','22/12/1988','celibataire',' 2008/:agent d\'hotellerie hotel ibis martigues ,hotel campanile,stagiaire,hotel ibis marseille saint charles. 2006/AGENT hotellerie hotel atrium arles,commis de cuissine restauration l\'apostrophe arles 2005:cuisinière brasserie les danaides marseille.2004/Aide de cuisine, restauration collectivité snef marseille','lundi après midi mardi après midi,tout les après midi dispo','6'),(2490,'Melle Smith Deborah','13008','0625025882','06101988','celibataire','travail maison de retraite nettoyage des locaux et chez particulier durant 1 ans',':lundi mardi mercredi jeudi vendredi samedi','35'),(2491,'Mme Rahali Hayat','13015','0642481676','16031987','celibataire','Je suis étudiante en premiere année maths informatique jai deja travaillé au ménage chez des voisins ou des amis mais jai pas dexperience professionnelles\r\n','je suis disponible lundi ,mardi;mercredi ,jeudi vendredi aprés midi et samedi dimanche;','23'),(2492,'Melle SAKHO Daloba','35000','0633450217','04/09/1992','celibataire','J\'ai déja fait les entretiens de locaux, en hôtellerie et en restauration.','lundi, mardi soir, mercredi après-midi, jeudi, vendredi soir, le week end toute la journée',''),(2493,'Mme Delaunois Genevieve','29380','0298578684','18/04/1965','marie','j\'ai travaillé plus de 20 ans dans plusieurs pressings comme repasseuse et actuellement je suis assistante maternelle','toutes les après-midi de 14h à 18h du lundi au vendredi','20'),(2494,'Mme Dorin','57540','','21/02/1969','marie','','tous les matins sauf le samedi et dimanche','15'),(2495,'Mme Chevalier','91210','0169839340','16091972','marie','j ai travailler pendants 4 ans dans une maison de retraite j ai effectuer aide menagerer je suis disponnible ','lundi matin ou apres midi','35'),(2496,'Mme JOELLE HENNEBERT','59570','0327684451','17/07/1959','marie','menage et entretien dans un camping et residence; dernier emploie 2006-2009 meuleuse licenciement economique','libre toute la semaines voir le samedi aussi plus enfants a charge dons plus de disponibilitéé','35'),(2497,'Mme Cheradi Razika','78100','0623719172','17121974','marie','7 ans expériences','lundi,jeudi, vendredi','15'),(2498,'Mme Luca Doina','45140','06 11 04 80 14','17.03.1978','marie','2008-2009 aide à domicile (ménage,prépara-\r\ntion des repas, courses)','lundi,mardi,mercredi,jeudi et vendredi matin','35'),(2499,'Mme Girard Corinne','66390','0628848096','06:02:1961','autre','entreprise sol net nettoyage ','disponible plein temps',' 8'),(2500,'Mme Girard Corinne','66390','0628848096','06:02:1961','autre','sarl sol net nettoyage 6 mois comme agent d entretien (bureaux entreprise immeuble..)','libre',' 8'),(2501,'Melle SALOMON Cédrique','44000','06 78 50 42 66','29/11/1972','celibataire','Voir mon CV','Du lundi au vendredi matin comme après midi','35'),(2502,'Mme Lemetayer Chantal','35200','0631035604','07 juin 1963','celibataire','2007-2009 Agent d entretien-Aide ménagère. Association intermédiaire Startair-Rennes\r\n20002-2007 Auxiliaire de vie auprès d \'un proche malade','du lundi au samedi matin et après midi','30'),(2503,'Mme Lepauw','34660','0617883203','22/03/1966','marie','jai de lexpérience dans divers domaines dont le nettoyage et le travail de bureau et autres ainsi que l\'aide auprès de personnes, je suis une personne dynamique autonome agreable, motivée, jai une bonne capacité d\'adaptation aux outils et méthodes de travail et jai un très bon contact relationnel ayant travailler auprès d\'un public varie.','LUNI MARDI MERCREDI JEUDI VENDREDI','25'),(2504,'Melle Candel','34000','0611923176','14091991','celibataire','je suis titulaire du C.A.P petite enfance puis j\'ai le niveau terminal du B.E.P sanitaire et social ','tous les jours','35'),(2505,'Melle Candel','34000','0611923176','14091991','celibataire','je suis titulaire du C.A.P petite enfance puis j\'ai le niveau terminal du B.E.P sanitaire et social ','tous les jours','30'),(2506,'Melle Derischebourg Sophie','94380','06 84 71 50 74','04/12/1991','celibataire','septembre 2008- juin 2009 : apprentie preparatrice en pharmacie \r\n\r\navril 2008 : animatrice stagiaire\r\n\r\ndecembre 2007 : aide-soignante stagiaire \r\n\r\nTitulaire du BEP Carrières Sanitaire et Sociales (depuis 2008)','Disponible du lundi au samedi du matin au soir immédiatemment','35'),(2507,'Melle Joubert','75014','','17/05/1989','celibataire','EXPERIENCES PROFESSIONNELLES\r\n\r\nSeptembre 2009 : Serveuse à Londres chez « Prêt à manger » NW1 8PY\r\nAccueil et service dans le centre de Londres, approfondissement des connaissances en anglais \r\n\r\nJuillet 2009 : Hôtesse d’accueil pour le groupe Forest Hill de Paris (75015)\r\nAccueil des membres privilégiés du club, accueil téléphonique, gestion de la caisse, vente de carte de fidélité et promotion du groupe.\r\n\r\nAvril 2009 : Stage dans le service communication de la Caisse d’Allocation Familiale Calvados (14000)\r\n Mise à jour du site web : www.calvados.caf.fr\r\n Documentation : lecture et saisie d’informations dans différents médias concernant la Caf Calvados \r\n Apports: premier contact avec le monde de la communication interne et externe d’un organisme social de 650 salariés (plan de communication), mise en évidence des enjeux de la communication \r\n\r\nEté 2008: Chargée de clientèle chez Maje, magasin de prêt-à-porter (12 rue Guichard 75016)\r\n Accueil de la clientèle en période de soldes, conseil, vente.\r\n Qualités développées : écoute, efficacité, travail d’équipe\r\n\r\nEtés 2006 et 2007 : Auxiliaire auprès des sociétés « essuie-glace » (75017) et « 01dB-Metravib » (75015) \r\n Classement, saisie informatique\r\n Qualités développées : rigueur, rapidité\r\n','lundi après midi','2'),(2508,'Melle RIOU','35000','0625344049','27MAI 1986','celibataire','DIFFÈRENT MÉNAGE CHEZ DES PARTICULIER.','Disponible le soir a paRtir de 17H et le week end.','12'),(2509,'Melle De Maesschalck Laura','59720','0669976745','04/09/1989','celibataire','05/01/2009 - 05/11/2009 : agent de service a l\'école de musique\r\n03/2008 - à ce jour : agent de service a la mairie\r\noctobre - novembre 2007 : caissiere polyvalente lidl','tous les jours ','20'),(2510,'Melle Bacou Karine ','34000','0687130619','12011989','celibataire','Expérience professionnelle\r\n2009 :travail a l’Agathe tyche au cap d’Agde (barman, serveuse , glacier ) \r\n2009 : travail chez l’Excel produits cosmétique attache commercial \r\n2009 : travail en restauration a Montpellier \r\n2008/2009 : travail chez Bricomarche ( vendeuse et chef de rayon )\r\n2008/2009: travail dans la serre des plantes ( vente , préparation des commandes ,etc.)\r\n2008 : travail en restauration Bar \r\n2008 : Stage avec une infirmière libérale \r\n2007 : Travail dans le centre de loisirs \r\n2006 : Travail en maison de retraite \r\n','tous les jours sauf le week-end ','30'),(2511,'Mme Moïsé élodie','34410','0619839097','04061987','celibataire','2 mois au ccas de béziers en temps que aide a domicile \r\n1 mois a viva cité a béziers en temps que auxiliaire de vie ','lundi mardi mercredi jeudi vendredi samedi dimanche','35'),(2512,'Mr Cagnac Thierry','34000','0620170528','15/05/1981','marie','2004-2008 Assistant manager restauration rapide Domino\'s Pizza Montpellier Sud\r\n2004 Équipier polyvalent restauration rapide Domino\'s Pizza Montpellier Sud\r\n2004 Cours Internet/outil informatique à domicile\r\n2002-2003 Assistant aux nouvelles technologie / secrétaire Muc Vacances Montpellier\r\n-Projets mis en place\r\n2009 conception et installation de ventilation écologique (\"puits canadiens\")\r\n2004 marketing sur support innovant\r\n2002 exploitation de brevet en agroalimentaire\r\n\r\nEmplois d\'appoint\r\n2002, 2004, 2009 Missions intérimaires en BTP\r\n2002 Valet de chambre en hôtel','Tous les jours de 6h à 11h','20'),(2513,'Melle AUBERT','34080','0603391311','08/12/1983','celibataire','Bonour,\r\nje suis en cdi depuis 2 ans avec la sté nétoyage A.P.R.O.P.O et je recherche donc des heures en plus.','Tout les Jours à partir de 12h jusqu\'a tard le soir sauf le Lundi et Mercredi c\'est jusqu\'a 17h.\r\n',''),(2514,'Mme Luciana Rodrigues Silva','34000','0646463784','14/08/1983','marie','J’ai des références à Lyon de garde d’enfants, ménage et repassage.','lundi, mardi, jeudi et vendredi. Toute la journe.','20'),(2515,'Melle LIGUORI NATHALIE','34570','06 62 37 16 08','16081972','autre','EXPÉRIENCE DE 4 MOIS DE JUILLET 2008 À OCTOBRE 2008 ASSOCIATION \"MON GÉNIE SERVICE\" À TEYRAN','TOUS LES JOURS SAUF LE MERCREDI APRÈS MIDI','30'),(2516,'Melle Hamdi','34000','0646441847','16/02/1988','celibataire','j\'ai travaillé pendant 3 mois chez une famille avec 2 enfants ou je faisais le ménage de 8h à 13h le jeudi mais ce n\'etait pas avec une agence.','lundi matin,mercredi apres-midi,jeudi matin et apres-midi,vendredi matin','15'),(2517,'Mme Koulibaly-Yepie Gisele','75020','0613515602','30/10/1987','marie','\r\n \r\n• Organisation du travail\r\n• Entretien de locaux et bureaux\r\n \r\n• Utilisation des produits d’entretien\r\n \r\n• Utilisation d’appareils ménagers\r\n• Rangement de logement\r\n• Tenu de la surface de travail (sécurité, hygiène)\r\n \r\n• Préparation de repas, par régime alimentaire\r\n• Petite couture : marquer les ourlets et les retouches simples\r\n• Lessive et repassage des linges\r\n• Faire les courses\r\n• Vérification des matériels et équipements utilisés\r\n• Vérification de son travail et rendre compte \r\n• Connaissance des publics et des produits hygiéniques et leurs utilisations\r\n \r\n\r\n\r\nEXPERIENCE DANS LE DOMAINE D’AIDE MENAGERE\r\nL’ENTRETIEN ET RESTAURATION \r\n\r\nOct 08/Janv 09 Aide Ménagère Mr, Mme Le Lièvre Résidence Paris 20éme \r\n\r\nAvril 07 Aide service l’AREPA Résidence pour senior Paris 19éme \r\n\r\nJuill/Août 06 Agent de propreté Essi agence de nettoyage industriel Paris 20éme \r\n\r\nEXPERIENCE DANS LE DOMAINE COMMERCIAL\r\n\r\nJuin/Mai 09 Conseillère de vente rayon Homme Espace Jeans Printemps Nation Paris 20éme \r\n\r\nAvril/Mai 09 Conseillère de vente PAP Féminin Camaïeu Paris 20éme\r\n\r\nNov 07 Démonstratrice- caissière Rayon Homme Mexx Galeries Lafayette Paris9éme\r\n\r\nOct 07 Auxiliaire contractuel Trésor Public Service des amandes \r\n\r\nAoût 07 Démonstratrice- caissière Bagagerie Eastpak/Kipling Paris9 éme\r\n\r\nSept06/Juin 07 Conseillère de vente et Réserviste Adia Intérim Paris 12 éme\r\n Go sport Outdoor, Carré blanc Galeries Lafayette, Vert baudet, Printemps Italie \r\n\r\nOct/Nov 06 Démonstratrice- caissière PAP Féminin Naf Naf PrintempsParis12 éme\r\n\r\nJuin/Août 06 Conseillère de vente -caissière au rayon chaussures femmes Snickers Paris 9éme\r\n Conseillère de vente -caissière au rayon Luminaire Printemps Haussmann \r\nJanv/Févr 06 Conseillère de vente -caissière produite Ethnique MAM Ethnique Vincennes 94\r\n\r\n\r\n','tout les jour en matinée de 10h à 16h Lundi au vendredi\r\n','25'),(2518,'Mme Leroul Sophia','93100','0646887371','13/04/1983','marie','29/06/09 a ce jour aide a domicile\r\n20/05/09 au 14/06/09 aide a domicile\r\n3/11/08 au 31/12/08 agent entretien\r\nseptembre 05 a juin 06 aide a domicile','lundi, mardi, mercredi, jeudi, vendredi','35'),(2519,'Mme DUFOURG Véronique','30480','0466247436','01011970','marie','De juillet 2007 à ce jour intervenante à domicile à l\'association des familles sur le secteur Grand\'Combien(Gard).\r\nDe aout 2001 à juin 2006 conseillère\r\nde vente a Bastide le confort medical sur les Bouches du Rhône.\r\nPlusieurs années d\'experiences dans la vente et la retouche des textiles\r\n','lundi,mardi,jeudi,vendredi de 8 à16h','30'),(2520,'Melle Keriel Vickie','44000','0683375351','06/10/1987','autre','ménages dans des chalets et mobiles homes dans un camping 3 etoile et entretient des sanitaire tous les jours.','mardi toute la journé/ lundi, mercredi, jeudi, vendredi a partir de 18h/ week end et vacances scolaire ','10'),(2521,'Mr Sanokho Kévin','34090','0621112406','30-03-1989','autre','Cela ait 3 ans que je fait des ménages chez des particuliers sur Montpellier à raison d\'une dizaine d\'heure par semaine.','Touts les jours de 6h à 00h','25'),(2522,'Melle GUIDI Léa','34070','0665490138','26/07/1976','celibataire','aide-ménagère\r\nbaby-sitting\r\nhôtellerie-restauration\r\nconseiller clientèle\r\nassistante commerciale','lu-mar-mer-jeud-vend à partir de 18h\r\ntous les week-end de 6h à 23h ','15'),(2523,'Melle NDIAYE Aissatou','34090','0659693483','21/12/1990','celibataire','Eté 2009 Femme de ménage au Méridien président à Dakar\r\nEté 2008 Femme de ménage chez particulier','Lundi matin, du Lundi au Venredi à parir de 18h, toute la journée du Samedi et du Dimanche','17'),(2524,'Melle DAHOU Imane','34000','0667857703','19-03-1990','celibataire','Je travaillais autant que serveuse et m\'occupais egalement de l\'entretient des locaux: serpiere, vaisselle, netoyage.\r\nEt puis en matiere de repassage je m\'en sort plutot bien.','disponible tous les jours jusqu\'a 18h ou apres 20h30','20'),(2525,'Melle Thoraval','29600','0661811581','08061981','autre','expérience à domicile pendant 2 ans en tant qu aide à domicile . \r\n1ans et demi d expérience dans une maison de retraite et comme femme de chambre dans un hotel restaurant.\r\nje travaille actuellement dans une structure en tant qu agent.\r\n','à voir avec l employeur.','10'),(2526,'Melle KAPFER Alicia','29200','0631926748','29/08/1990','autre','Entretient d\'un magasin de fleurs quand j\'étais en apprentissage.\r\nMise en rayon à leclerc kergaradec .\r\n','Je suis disponible toute la semaine .','35'),(2527,'Melle Mouaissi Sofia','34000','0619637512','20/09/1988','autre','j\'ai travail 1 fois en tant que femme de chambre pendant 2jrs a l\'agence interimaire sovitrat a montpellier \r\n','tout le temp','15'),(2528,'Mme EBENDA MARTINE','35200','0628287489','16/08/1990','celibataire','2007-2009 : Surveillance d’enfants (baby-sitting)\r\n 35240MONTREUIL SUR ILLE\r\n Stagiaire dans un magasin photo\r\nmagasin tigre au Cameroun\r\nFORMATIONS\r\n Baccalauréat ESf\r\n Brevet des collèges\r\nCOMPÉTENCES\r\nentretien des locaux, entretien des sanitaires entretien des carreaux, les poubelles, respect des règles d\'hygiène;\r\n \r\nLangues :francais:courant\r\nAnglais : opérationnel\r\nAllemand : scolaire\r\nInformatique : PC : Word, Excel, Power Point\r\nCENTRES D’INTÉRÊTS\r\nCulturels : Voyages, lecture, cinéma, Droit, Psychologie, Littérature.\r\nSportifs : VOLLEY-ball\r\nPoste recherché:AIDE MENAGERE\r\n\r\nType de contrat souhaité: CDD\r\nFonctions: n\'importe, ,\r\nSecteur d\'activité: n\'importe, ,\r\nSecteur géographique: Ville: RENNES Département: ILE ET VILAINE Région: BRETAGNE Pays: France\r\nDate de début de la disponibilité:IMMÉDIATEMENT\r\nSalaire souhaité: Euros','LUNDI MATIN/MARDI MATIN/MERCREDI MATIN/JEUDI MATIN','8'),(2529,'Melle Bergon Sophie','66100','0678842969','12/01/1987','celibataire','j\'ai travaillé 2ans au sein d\'une clinique en tant qu\'agent d\'entretien ainsi que 6mois dans un pressing','Du lundi au vendredi je suis flexible et je m\'adapte a la demande','35'),(2530,'Mme ROUY Christelle','57950','0643137723','17 juin 1974','celibataire','5 ans agent d\'entretien et employée polyvalente de restauration','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2531,'Mme BANOM DIANE','75116','0682774806','05081972','celibataire','EMPLOYEE\r\n DE RENFORT CHEZ DANS UN GRAND MAGASIN EN 1996\r\nTELEPROSPECTRICE EN 1997\r\n','MARDI, MERCREDI, JEUDI, VENDREDI','20'),(2532,'Mme Giacalone','13014','0486775432','19021972','marie','FEMME DEMENAGE A EGUILLE CAISSIERE A CASINO BAC PRO','MERCREDI APRES MIDI JEUDI APRES MIDI TOUS LES APRES MIDIS','30'),(2533,'Mme NEVEU EVELYNE ','35700','0299363277','19011964','celibataire','je travaille chez des particuliers et je recherche des heures complementaires tous les matins ','\r\nLUNDI 9h12h mardi 9h12h jeudi9h12h vendredi9h12h','15'),(2534,'Melle Sillon Serge-line','91210','0660698724','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2535,'Melle Sillon Serge-line','91210','0660698724/017875070','16.01.1985','autre','remplacements non_remunéré de ma mère qui est technicienne de surface','lundi,mardi,mercredi,jeudi,vendredi,samedi et dimanche matin (8h à 10h)changantes cause emploi horaires modulable','2'),(2536,'Mr Gratias Quentin','34000','0601299136','22/09/1988','celibataire','bénévolat de ménage dans un théâtre à Pau pendant prés d\'un an (bénévolat = spectacle theatre gratuit)\r\nUne dizaine de plonge dans un restaurant Montpellierain, Le Carré','Les lundi et mercredi de 05h à 17h30\r\nLes mardi et vendredi de 05h à 17h30 et de 20h30-00h00\r\nLes jeudi et samedi et dimanche de 05 à 00h00 \r\n ','35'),(2537,'Melle LETRILLARD','34070','0672825881','28/04/1990','celibataire','- Accompagnement d’une personne âgée durant plusieurs mois :\r\n- participation aux soins\r\n- travaux ménager\r\n- sortie pour les courses avec elle\r\n','LUNDI toute la journée, mercredi après midi ','10'),(2538,'Melle Andrieu Aurelie','34570','0666564237','09/11/1985','celibataire','bonjour j ai travailler deja dans ce domaine mais que 3 mois mais j apprend tres vite j aime la contact , j ai toujour voulu apprendre plus dans ce dommaine','du lundi au vendredi matin apres midi','39'),(2539,'Melle Junier Céline','34790','0467610701','03/10/1974','autre','J\'ai déjà de l\'expérience chez un particulier pour le repassage et le ménage','tous les jours sauf le mercredi','24'),(2540,'Mr Vandenheede Nicolas','34590','0613729186','12/02/1983','celibataire','','TOUS LES JOURS','30'),(2541,'Mme Martinelli','30150','0682942456','10051964','autre','j\'ai plusieurs année d\'experience a l\'aide domicile j\'ai 26 ans dans le nettoyage et je c\'est m\'organisé.','lundi apré midi apré le 27 novembre je serait libre lundi matin et le mercredi apré midi et apré j\'auré besoin 8h de plus','2h'),(2542,'Mme Martinelli','30150','0682942456','10051964','autre','j\'ai plusieurs année d\'experience a l\'aide domicile j\'ai 26 ans dans le nettoyage et je c\'est m\'organisé.','lundi apré midi apré le 27 novembre je serait libre lundi matin et le mercredi apré midi et apré j\'auré besoin 8h de plus','2h'),(2543,'Mme Akpaca','57950','0698446600','12/08/1984','marie','bep css niveau bac sms diplome de auxiliaire de vie','lundi apres midi\r\nmardi matin\r\nmercredi matin jeudi apres midi\r\nvendredi matin','10'),(2544,'Melle COUROUBLE Aline','34090','0675478725','07 octobre 1991','celibataire','*Agent d\'entretien chez VTF ( 2mois)\r\n*femme de chambre dans un hôtel restaurant à valréas (1mois)','*mercredi matin\r\n*jeudi aprés midi \r\n*vendredi aprés midi\r\n*les week end à toute heure','10'),(2545,'Mme Chindris Anuta','75008','0674750424','27/06/1969','marie','7 ans','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2546,'Mme SAMMARTANO Anna','57100','038539320','04081966','marie','10 ans experiece au domicile de particulier','lundi mardi jeudi vendredi matin ou apres midi','4h'),(2547,'Mme Chindris','75008','0674750424','27/06/1969','marie','7 ans','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(2548,'Melle CAUBLOT CELINE','35530','0664172985','05/03/1981','autre','MULTIPLES HEURES DE MENAGES DEPUIS 2004.\r\nTRAVAIL POUR UNE UNE SOCIETE D\'AIDE A DOMICILE EN 2005','lundi après-midi\r\ndu mardi au dimanche inclu toute la journée.\r\nsoirées comprises','15'),(2549,'Mme CHARTON Béatrice','57510','0617691417','05/07/1967','autre','niveau CAP ETC \r\n\r\naide ménagère : de 1985 à 1986','\r\n\r\nlundi au samedi le matin et l après-midi','20'),(2550,'Mme Planche Catherine','44200','0670184748','16/10/1978','marie','2008: Aide à domicile auprès de personnes âgées (Nantes-Association du Martray-Service mandataire)\r\n \r\n2007: Aide à domicile auprès de personnes âgées (Toulouse-Solidarité Familiale-Service prestataire) \r\n\r\n','Tous les lundi, mardi, jeudi et vendredi de 8h à 17h.','15'),(2551,'Mme Legendre Gloria','35480','0636280238','09\\\\05\\\\1992','celibataire','j ai travaillé pendant 6 mois en tant ke femme de menage dans un pays etranger et 2 mois comme vendeuse de vetements','je suis disponible du lundi au vendredi sauf les week ends','20'),(2552,'Melle Manfroi','57240','06 70 91 28 41','19/01/1984','celibataire','','tous les jours','25'),(2553,'Melle Rockhaya Aidara','35200','0299419674','08101991','celibataire','jai deja etait agent de service dans une societé.. je fait beaucoup de baby sitting. ','mercredi samedi dimance','1'),(2554,'Melle Rockhaya Aidara','35200','0299419674','08101991','celibataire','jai deja etait agent de service dans une societé.. je fait beaucoup de baby sitting. ','mercredi samedi dimance','2'),(2555,'Mme Bousier Anne','44270','0240023343','01-05-1972','marie','ayant effectué différents travail dont\r\nl\'aide a la personnes (ménage,garde d\'enfants,courses...) ainsi que divers\r\npostes en usines.','je suis maman de 3 enfants,je souhaiterais avoir mon mercredi et mon\r\nle vendredi après midi(mon petit garçon a de l\'orthophoniste et bien pouvoir emmener mes enfants à l\'école\r\nles reprendre le soir.','20'),(2556,'Mme Speranza Pascale','57185','0387582567','12/04/1965','marie','foyer bernard delforge à marange silvange','lundi matin mardi aprés-midi mercredi aprés-midi jeudi matin vendredi aprés-midi','20'),(2557,'Melle Blanco','34070','0631883461','30/09/1974','celibataire','femme de chambre prophotel\r\nagent d\'entretien sur différents sites\r\naide à domicile 1 mois pour direct service','tous les jours à parir de 16h30','20'),(2558,'Melle Susini Marie','13004','0619212780','04/07/1972','celibataire','Aide ménagère, Garde d\'enfant, Intervenante de soutien scolaire (anglais)','Je suis disponible toute le semaine du lundi au samedi\r\nde 08h a 20h','30'),(2559,'Mr TAMTO HERMANN','34000','0660567693','25/09/1974','celibataire','experience nettoyage courant: vitre, parties commune,meubles commun,sortie des contenaires,remise en etat apres sinistre,travaux de peinture','lundi au samedi','35'),(2560,'Melle VALERIUS','34070','06 68 29 58 76','28 01 1990','celibataire','Je suis actuellement étudiante à l\'université et je recherche un emploi à temps partiel pour boucler mes fins de mois difficile.\r\nJe suis interéssée par votre offre d\'emplois.\r\nDans l\'attente d\'une réponse de votre part, veuillez agréer monsieur, madame, mes salutations distinguées.','Je suis disonible le lundi après-midi, le jeudi en fin d\'après-midi.','3'),(2561,'Mme ','&','','','marie','','samdi -dimanche',''),(2562,'Melle Vadala Grace','57870','0646704986','27/10/1987','autre','Diplôme\r\n\r\n2005 : Baccalauréat Sciences Médico Sociales option bureautique à Algrange (57)\r\n\r\nFormation Professionnelle\r\n\r\nStages effectués entre 2006 et 2007 : \r\n- 02/2006 et 06/2006 : stages en maternité au centre hospitalier de Verdun (55) et de Thionville (57)\r\n- 07/2006 et 01/2007 : stages en maison de retraite à Hayange (57) et en USLD à Thionville (57)\r\n- 12/2006 : stage en école maternelle en tant qu’assistante maternelle à Fameck (57)\r\n- 02/2007 : stage en service de chirurgie traumatique\r\n\r\nDe mars 2007 à juillet 2007 : Hôpital Bel Air. Thionville. Agent de Service Hospitalier en remplacement dans divers services (réanimation, médecine interne, médecine gériatrique, divers services de soins de suite et de réadaptation). \r\nDe septembre 2007 à mars 2008 : Hôpital Bel Air. Thionville. Agent de Service Hospitalier Hôtelière en psycho-gériatrie. (Transférée du côté soignant en cas d’absence d’aide soignante).\r\nDe décembre à mars : travail a domicile chez une dame atteinte de parkinson \r\nDe décembre a aujourd’hui : travail en tant que CAE a l’hôpital de Hoff\r\n\r\nCompétences\r\n\r\nMaitrise des soins de nursing, de change et pose de perfusions, de pansements, de bandages (2006 -2007 1ère année d’école d’infirmière arrêtée en cours). \r\nSociable, patiente, très à l’aise avec les pathologies physiques ou psychiques, organisée, Je m’intègre rapidement dans une équipe, apprentissage rapide du travail.\r\n\r\nLangues étrangères\r\n\r\nItalien : bilingue\r\nAnglais : notions terminale\r\n\r\nDivers\r\n\r\nLoisirs : lecture, internet, \r\nPermis B et véhicule personnel\r\n','du lundi au vendredi de 8h a 17h','30'),(2563,'Melle Djénéba DJIKINE','34090','0666650978','08/04/1986','celibataire','plusieurs expériences en ménage au Sénégal\r\n1 mois dans un hôtel à Grenoble pour le compte de WORK 2000 (juin 2009)\r\n1 mois de ménage à l\'hôtel PREMIERE CLASSE','les week-ends et les vacances scolaires','10'),(2564,'Melle BART','34090','0627334176','14/06/1984','celibataire','2007/2008:employée de ménage à domicile chez des personnes agées.\r\n2006:Employée Mc Donald\r\n2005:garde d\'enfants','Lundi après-midi et soir, Mercredi de18h à 20h, jeudi, samedi.','20'),(2565,'Mme GUERRA','13002','0684892340','15/11/1974','celibataire','actuellement,salarier chez HOME SERVICE,en tant qu\'aide ménagère,garde d\'enfant,assistante de vie ect...','du lundi au samedi,matin,après midi,soirée','40'),(2566,'Mme Gérard Séverine','44115','0240060234','07/12/1979','autre',' 1998:agent de service hospitalier \r\n 2002: contrat de qualification hôtesse de caisse\r\n 2003-2006: hôtesse de caisse \r\n depuis juin 2009: VDI tupperware','mardi après midi de 13h45 à 16h30\r\nmercredi après midi de 13h15 à 14h30\r\njeudi de 9h00 à 16h00\r\nvendredi de 9h00 à 16h00','10'),(2567,'Melle TRAORE','34090','0642727126','17/03/1985','celibataire','Juillet-Octobre 2008: Menage chez personne agée \r\n-ménage (lessive, vaisselle,....)\r\n-courses\r\n-repassage\r\n-entretient des sanitaires\r\n-sortie de poubelle \r\n\r\nJuin-Août 2009 : Ems (entreprise de ménage et service) Montpellier\r\n-Nettoyage de bureau (balayage, dépoussiérage)\r\n-Sortie des poubelles \r\n-Entretien des sanitaires\r\n\r\nAout–septembre 2009 : employé polyvalent au petit Vatel\r\n - accueil et service en salle - préparation de plat, grillade\r\n - plonge et nettoyage de la salle\r\n','lundi (matin), mardi (apres midi), mecredi (matin),jeudi (main), vendredi (matin)','10'),(2568,'Melle Bendjebbar Scheherazade','35000','0615397431','12/12/1992','celibataire','','lundi apres-midi à partir de 15h30\r\nmercredi,vendredi,samedi et dimanche apres-midi\r\n','20'),(2569,'Mme CHEVRIER ATIMAD','91300','0665273628','04-08-1978','marie','','lundi mardi mercredi jeudi vendredi matin, le week end toute la journee','30'),(2570,'Melle Pauvert','44100','0631810234','18/07/1991','autre','EXPERIENCES DE 10MOIS E TANT QUE FEMMES DE MENAGE','LUNDI,MARDI,MERCREDI,JEUDI,VENDREDI','25'),(2571,'Mme SANTO Lottie','34000','0643425263','16/10/1988','celibataire','étant étudiante je recherche un petit emploi pour m\'aider a financer mes études, je n\'ai pas d\'experience dans ce domaine mais je suis motivé pour aprendre. ','le mercredi, et samedi ','10'),(2572,'Mme Viviane RIBES','34090','0467666382','26 12 1957','autre',' aide ménagére 1980 1984 \r\ngouvernante d\'une personne handicapée 1994 1995 ','lundi de 7h a 17h mardi 7h 17h jeudi 7h 17h vendredi 7h a 17h ','38'),(2573,'Mme Bilhere Veronique','13009','0663073246','4 avril 1975','autre','ménages chez particuliers.\r\nJe suis auxiliaire puéricultrice de métier, actuellement en disponibilité pour élever mes enfants.','le vendredi jusqu\'à 15h30','6'),(2574,'Melle RAIBAUT Emilie','13006','0601297426','17.03.1993','celibataire','','lundi mardi mercredi jeudi vendredi samedi ','2'),(2575,'Melle Frederico Andrade Déolinda','34080','0411196660','06/04/1976','autre','assistante de vie à Sesam 3(en cdd) du11/2002 au 04/2003.Montpellier(34)\r\n\r\naide ménagére Présence verte(en cdd)\r\ndu 01/2001 au 06/2001.Montpellier(34)\r\n','tous les jours à partir de 8h30 jusqu\'à 20h30.sauf les dimanches','35'),(2576,'Mme MONTIER Laurence','22140','0623094387','14-11-1974','marie','aide à domicile pour l\' aide aux mères pendant 3 ans à Avranches (50).\r\nveilleuse de nuit et aide aux soins et aux repas au foyer logement de langueux pendant 2 ans.\r\naide à domicile Pour Domicile Action Trégor de Lannion pendant 1 an.\r\ndepuis, je suis en congé parental, mais je souhaite reprendre une activité.\r\n\r\n','disponible les lundi, mardi, jeudi et vendredi toute la journée.','30'),(2577,'Melle BEUDY Céline','34250','04.34.40.69.28','26/09/1989','celibataire','\r\nDe octobre 2006 à juillet 2009 : Garde d’enfant à domicile (CDI), 3 jours par semaine. \r\nResponsabilité de 3 enfants de 12 ans, 9 ans et 4 ans.\r\nSortie d’école, devoirs, bain, dîner et activités.\r\n\r\nDepuis août 2009 : Carrefour Market, Palavas-les-Flots (34)\r\nCaissière, mise en rayon\r\n\r\n2008 / 2009 : Hôpital André MIGNOT, Le Chesnay (78)\r\nStage de 10 semaines en tant qu’agent d’accueil\r\nAccueil des patients, enregistrements et création des dossiers patients.\r\n\r\n2007 : Hôtel de Police, Service de l’Accueil, Versailles (78)\r\nStage de 4 semaines\r\nRéception et renseignement des usagers, enregistrement des mains courantes et des plaintes, accueil et renseignements téléphoniques.\r\n \r\n2006 : Police Municipale, Service des Contraventions, Versailles (78)\r\nStage de 3 semaines \r\nEnregistrement et classement des contraventions.\r\n','Je suis disponible les lundis, mardis et mercredis (à partir de 18 H) et du jeudi au dimanche (toute la journée), afin de financer mes études tout en obtenant une expérience professionnelle complémentaire.\r\n\r\nVous pouvez me joindre également sur mon téléphone portable au 06.34.63.38.34\r\n\r\nMerci\r\n\r\nMlle Céline BEUDY','25'),(2578,'Mme Bouiffror Nawel','44300','0679568155','27/02/1980','marie','gérante d\'un commerce \r\nfemme de ménage chez particulier \r\nVendeuse prêt a porter \r\nvendeuse fruit et legume\r\nhôtesse d\'accueil \r\nhôtesse de caisse ','lundi,mardi,jeudi,vendredi après midi ','12'),(2579,'Mme Chindris Anuta','75008','0674750424','27-06-1969','marie','7 ans','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2580,'Mme Hamichi Ouarda','13013','0611896088','26/05/1973','marie','3 ans de menages avec la societe onet. \r\n5 ans chez des particuliers je fesaais du menage et repassage','lundi matin\r\nmardi matin\r\njeudi matin\r\nvendredi matin','8'),(2581,'Melle Borodatchuk Hanna','35300','0698249572','11-06-1988','celibataire','2008-2009 équipiere polyvalente au Mac Donald Paris 14eme (4 mois).\r\n2007 Barmaid (2 semaines) dans le 94.\r\n2005-2006 Garde d\'enfants (2,5,7 ans)chez particulier: sorties, organinasation de jeux, aide aux devoirs, accompagnement aux repas, aide a la toilette et quelques taches menageres..(pres d\'un an)a St Maur(94)\r\n2004 Vendeuse en boulangerie a St Maur(94)\r\nBonnes notions d\'anglais et d\'espagnol, russe langue maternelle..','lundi, mardi, mercredi, jeudi, vendredi entre 11h et 17h30','15'),(2582,'Melle Ezzaguaoui Hanane','34080','0616484510','31/10/1989','celibataire','du 01/07/2008 au 30/08/2008: nettoyage de bureaux dans un garage automobile.','lundi de 16h à 20h\r\nmercredi de 8h à 20h\r\njeudi de 16h à 20h\r\nvendredi de 16h à 20h\r\nsamedi de 8h à 20h','10'),(2583,'Mme Dierdie Ludmila','35830','0668011485','24/05/1979','marie','Je travail déja depuis mois de janvier en cdi, je suis payer en smic, mais je cherche encore travail en complèmentaire, j\'ai besoin et en urgence.','Lundi au Vendredi,àprès-midi à 14h30-16h30.','10'),(2584,'Melle Ragneau Sarah','35250','0682366232','01/11/1990','celibataire','Jeune fille au pair pendant 9 mois (garde d\'enfants en fin d\'après midi/ soirée et ménage la journée), garde d\'enfants à domicile pendant 2 ans, babysitting, bénévolat à la SPA','Lundi toute la journée, mardi après midi, mercredi toute la journée, jeudi après midi, vendredi et samedi toute la journée','35'),(2585,'Melle Breton Lucie','34070','0674701341','12.12.1985','celibataire','j\'ai fait 2 mois d\'aide à domicile dans deux associations (Présence Verte et à Domicile Herault). Mon rôle était le ménage, le repassage, les courses, les préparations de repas.','lundi, mardi, mercredi, jeudi, et vendredi après midi. Après ça peut changer en fonction des missions, ça peut être le matin.','24'),(2586,'Melle De Vita Margaux','13013','0617049023','07/04/1989','celibataire','Je suis actuellement en préparation au concours d\'infirmiers. \r\nJ\'ai pratiqué des stages en maison de retraite, maternelle ainsi qu\'en créche. Je garde aussi des personnes agées. Lors des vacances d\'été, je travaille à la banque postale. Je suis étudiante, et le fait de pouvoir me trouver un emploi qui respecte mes disponibilités, serait génial. \r\n','Lundi matin, mardi matin, mercredi matin, jeudi matin, vendredi matin. \r\n(Ayant cours tous les après midi) ','15'),(2587,'Mme Guerra','13002','0684892340','15/11/1974','autre','j\'ai une solide formation et de l\'expérience dans ce domaine dernièrement assistante de vie pour une association HOME SERVICE et des recommandation d\'ancien employeur','du lundi au samedi','40'),(2588,'Mme LANCELOT','35700','0666675943','12061964','marie','2 Ans chez les particuliers\r\n7 Ans dans les bureaux','tous les matins de 10 h à 11h30','5h'),(2589,'Melle Huchedé Jennifer','44150','0633074807','25/07/90','celibataire','Je n\'ai pas d\'expérience dans ce domaine mis à part que j\'ai travaillé 1semaine en tant que femme d\'entretient dans une grande entreprise d\'agro-alimentaire et l\'expérience personnelle journalière, je suis une jeune fille dynamique discrète motivée, disponible immédiatement.','Je suis disponible du lundi au vendredi','30'),(2590,'Melle DELOURME Stéphanie','13090','0626153876','11/11/1986','celibataire','je suis une personne sérieuse, dynamique, motivée, ayant le sens des responsabilités et une expérience dans le domaine du service à la personne.','Je suis disponible du lundi au vendredi matin et après midi de 8h à 18h.','35'),(2591,'Melle Tranquille Natasia ','34000','0642731947','31/10/1986','celibataire','Etant habituer aux taches ménagères depuis ma plus tendre enfance, je suis sure de pouvoir répondre à vos attentes.','Tout les après-midi et soir; du lundi à dimanche ','20'),(2592,'Mme KEHILI Dénia','57730','06.33.66.94.98','14/10/76','marie','2001/2006 -Gérante d\'un commerce de textile Hommes-Femmes et Enfants à Folschviller.\r\n1998/2001 -Employée polyvalente de restauration.Hôtel*** restaurant de l\'EUROPE à St Avold.','lundi : matin et après-midi\r\nmardi : matin et après-midi\r\njeudi : matin et après-midi\r\nvendredi : matin et après-midi','35'),(2593,'Melle Le Joncour','94800','','','celibataire','Melle le Joncour gaelle Tel 06.82.76.34.11\r\n145 rue de chevilly tour 15\r\n94800 villejuif\r\nNée le 11.07.1975\r\n\r\n\r\n Expérience professionnelle\r\n\r\nEmployée de restauration scolaire Caisse des écoles\r\nPrimaire, maternelle Paris 75013 \r\n Depuis 1.09.2002\r\n\r\nBaby sitter sept.2007 à juin.2008 villejuif\r\n\r\nRepassage à mon domicile sept 2007 à avril 2009 villejuif\r\n\r\nVacataire Mairie du 13è\r\nSurveillante inter-classe le midi Paris 75013\r\nPrimaire, maternelle sept 1998-août 2002\r\nGardienne de loge \r\n\r\n\r\nFlash plastification Paris 75019\r\nTechnicienne de plastification nov 1995- juin 1998 \r\nRéception et exploitation des commandes\r\nEmballages et expéditions des commandes\r\nStandardiste\r\n\r\nFrance loisirs Paris 75015 \r\nEmployée de bureau jan 1995- juin 1995\r\nVérification des règlements des commandes\r\nDispatching du courrier\r\n\r\n\r\nCentre équestre palefrenier-soigneur Bretagne\r\nEntretien des boxes et des chevaux sept 1992- sept 1994\r\n\r\n Formation\r\n\r\nExpérience de 10 ans de garde d’une personne handicapée Paris 75013\r\nA domicile 1996-2006\r\n\r\nEcole d’équitation, lycée agricole section horticulture Bretagne \r\n\r\nNiveau 3ème\r\n\r\n\r\n Loisirs\r\nEquitation, philatélie, gravure musicale Permis B\r\n','lunid mardi jeudi vendredi après midi','8'),(2594,'Melle MEBARKI SAMIRA','13002','0617772876','09111980','celibataire','','TOUS LES JOURS ','30'),(2595,'Mme ALEXANDRA','75017','0665523121','10 SEP 1979','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2596,'Mr Aqli Aziz','13003','0636228616','04/12/1982','marie','Abdelaziz AQLI \r\n7 bld Gustave Desplaces \r\n13003 Marseille \r\n\r\n \r\n06.36.22.86.16\r\naqli.aziz@yahoo.fr\r\n\r\n27 ans, Marié\r\nPermis B\r\n\r\n \r\n\r\n\r\n\r\n\r\nDomaines de Compétences\r\n\r\n\r\n\r\nÄ Gestion des stocks\r\nÄ Mise en place des marchandises,,\r\nÄ Assistant maçon sur chantier,,\r\nÄ Animation,\r\nÄ Organisation d\'évènements sportifs,\r\nÄ travail en équipe.\r\n\r\n\r\n\r\nFormation\r\n\r\n2005 diplôme de maître nageur Agadir\r\n\r\n\r\n\r\n\r\nParcours Professionnel\r\n\r\n2005 – 2007 Surveillant piscine et animateur polyvalent Club Med Smir. Maroc \r\n2003 – 2005 Agent Polyvalent à bord du bateau « everolla » Agadir, Maroc\r\n\r\n2002 – 2003 Manutentionnaire Marjane, Agadir\r\n\r\n2001 – 2002 Manœuvre hôtel shéhérazade\r\n\r\n\r\n\r\n\r\nQuelques plus\r\n\r\nAnglais, Arabe, , \r\nSurf, Musculation\r\n','TOUT LES JOURS','35'),(2597,'Melle Buck Elodie','66440','0661588326','27/03/1984','celibataire','J\'ai pu travaillé au domicile durand 2 ans sur lyon ouest menage repassage et garde d\'enfant ','du lundi au vendredi en jourbée complete 8h a 18H','35'),(2598,'Mme Jullian Francoise','34 0 70',' 06 34 21 93 89','15 4 61','marie','aide a domicileches des personne agee depui 6an ai de lexperiance et de la patience et devoumen travailler en maison de retraite','tout les jours','5h'),(2599,'Mme ARTIGALA','45800','0952617078','01091962','celibataire','3 ans en tant que aide ménagère\r\nActuellement en tant que aide à domicile et auxiliaire de vie.','lundi mercredi jeudi après midi\r\njeudi matin.','15'),(2600,'Mme JOREL FABIENNE','66420','0674623677','05091965','celibataire','J\'ai travaillé plusieurs mois en qualité de femme de ménage entreprises et particuliers. Je suis une personne de confiance, discrétion assurée, motivée dynamique et organisée.','Toute la semaine','35'),(2601,'Mme HERMI SAIDA','13004','0616308357','24041953','marie','Je travail actuellement a ONET ou j\'effectue 20 heures par semaine que le matin - Je recherche une société ou j\'aurais plus d\'heure de travail - Je suis personne sérieuse, ponctuelle et assidue. ','lundi aprés midi, mardi aprés midi, jeudi aprés midi , vendredi aprés midi, samedi aprés midi','30'),(2602,'Melle PICUS Céline','13013','0617508593','25/01/1986','celibataire','J\'ai deja travailler à domicile, dans les maison de retraite, dans la restauration ainsi que dans une crèche. En tant qu\'auxiliaire de vie, agent de service... et dans tout ces domaines l\'entretien et très important. ','Je suis disponible desuite.\r\nLe Lundi toute la journée de 8h30 - 18h.\r\nLe mardi- mercredi- jeudi et vendredi même heure \r\nLe samedi matin de 8h - 12h un samedi sur deux',''),(2603,'Melle Allano Emilie','34070','0672272761','16/12/1982','celibataire','2001 à 2008, vendeuse dans diverses boutiques de prêt-à-porter.','Jeudi, vendredi, samedi et dimanche','25'),(2604,'Melle Montgrand Carole','13240','0618738485','02/11/1964','celibataire','ASH a la clinique \"les alpilles\"a marseille.Femme de chambre au Club Med.Agent d\'entretien dans camping des Landes.','tous les jours matin et apres-midi ','30'),(2605,'Melle RIPOLL ALEXIA','34000','0623499283','030989','celibataire','Baby-sitting. Manutentionnaire pour KATOEN, GEANT CASINO. Travail en Intérim : divers inventaires et missions. Saisonnière dans un glacier aux Saintes Maries de la Mer.','Le lundi, le jeudi matin, le samedi, le dimanche','15'),(2606,'Melle Loeuilleux Elodie','59491','0687558236','31/03/1989','celibataire','-Femme de ménage,employée Véolia (emploi saisonnier)\r\n-Garde de personne âgée malade.','Le lundi soir à partir de 19 heures.\r\nLe mardi matin et après midi à partir de 17 heures\r\nLe mercredi soir à partir de 19 heures\r\nLe jeudi soir à partir de 19 heures.\r\nLe vendredi à partir de 14 heures 30.\r\nTout le weekend.','4'),(2607,'Melle FONDU Sophie','44300','0665727298','16/02/1979','celibataire','Entretien des locaux','Lundi : 1 sur 2\r\nMardi : après 17h\r\nMercredi : toute la journée\r\nJeudi : matin, après 17h\r\nVendredi ; après 17h ( 1 sur 2)\r\nWeek-end : 1 sur 2','15'),(2608,'Mme Charneau','34970','0614383723','28/11/1979','celibataire','8 ans à l\'aide à la personne','Lundi 9h 12h 14h 17h\r\nMardi 9h 12h 14h 17h\r\njeudi 9h 12h 14h 17h \r\nvendredi 14h 16h ','20'),(2609,'Mme Ajaoui Helen','34080','0627228851 ou 062784','13/12/1986','marie','j\'ai travailler a l\'hôtel balladin pendant 3 mois dans des bureau . j\'ai fait des heures de ménage chez des particuliers ( 1an ) . j\'ai travailler au campings les petits camarguais pendant 8 mois. ','mes disponibilités: lundi mardi mercredi jeudi vendredi samedi dimanche libre toute la journée.','4'),(2610,'Mme Sibari SAKINA','34500','0623378455','09/08/1974','marie','2ANS ','TOUTE LA JOURNE ET TOUTE LA SEMAINE ','10'),(2611,'Melle Droniou Laetitia','56580','0663392213','30081986','celibataire','Je travail dans l\'agro-alimentaire depuis 3ans. Avant je travaillais en grandes surfaces (mise en rayon, hotesse de caisse). Je souhaiterais un revenu complémentaire. ','Je suis disponible tous les après-midi des semaines impaires à compté du 1er janvier 2010. Pour le mois de décembre, je suis disponible les après-midi des semaines paires.','15'),(2612,'Mme Belgacem Dalila','13008','06 37 23 24 77','1963','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2613,'Melle Sanchez Emilie','34660','0308231704','12-07-1984','celibataire','quatre ans d\'expérience en tant qu\'esthéticienne durant lesquelles j\' ai été amenée à gérer l\'entretien de différents instituts (sols, linge, matériel, sanitaires,...).','du lundi au vendredi matin et après-midi.','30'),(2614,'Melle Seck Anta','34070','0650076915','08/01/1989','celibataire','experience de 5ans','tous les jours pendant les vacances','15'),(2615,'Melle Pellé Marie-Pierre','35590','0671844847','04/03/1983','celibataire','Je possède plusieurs expériences en tant qu\'agent de propreté : nettoyage de chambres d\'hôtel, de bureaux, d\'appartements.','Du lundi au vendredi, je souhaite travailler un maximum d\'heures.','39'),(2616,'Mme AMARAL Denise','91410','0164594624','16/06/1956','marie','secrétaire, aide comptable, acheteuse dans le BTP','LUNDI - MARDI- JEUDI - VENDREDI ','16'),(2617,'Melle Solène Kaletka','34070','0635187302','26/09/1991','celibataire','2005/2009 Bénévolat en école maternelle et primaire\r\nInstitut de L’Immaculée d’Evreux 27000\r\n\r\n2004/2009 Réguliers baby-sitting chez des particuliers\r\n\r\n2006 Stage d’aide maternelle en crèche Crèche Joliot Curie Evreux 27000','Lundi, mardi, jeudi, vendredi de 8h à 15h30',''),(2618,'Mme Janssens Nadia','59120','0668201776','4 mars 1973','celibataire','Locamet Travail Temporaire : 29 heures le 21/09/1990\r\n\r\nCentre Hospitalier Saint Philibert de Lomme : employée de bureau du 4/10/1991 au 2/06/1992\r\n\r\nUsine Frederik Kuhlmann : employée de bureau du 23/07/1991 au 9/08/1991\r\n\r\nAuchan englos : Inventaires le 11/06/1992\r\n\r\nGroupe Informatique Maquet : formation au traitement de textes, words et excel : du 28/04/1993 au 6/05/1993\r\n\r\nCaisse d\'allocations familiales de Douai : employée de bureau du 1/07/1993 au 30/06/1998\r\n\r\nMairie de Raimbeaucourt : Agent d\'entretien du 1/04/2000 au 31/03/2001\r\n\r\n','du lundi au vendredi de 9heures à 18heures','39'),(2619,'Melle Gavin','34090','','29/12/1989','celibataire','Je n\'ai pas d\'expérience mais j\'apprend vite. Je cherche un travail pour financer mes études.','Tout les jours','20'),(2620,'Mme GUILLAUDEUX Nathalie','35470','0672073929','26/11/1974','marie','ces dans une école(cantine)1an ,1mois 1/2 en hôtellerie(femme de chambre,repassage,plonge,ménage...),plusieurs missions intérimes,et congés parental.Je m\'occupe aussi de ma grand-mère à qui je fais les courses,le ménages et l\'emmène à ces rendez-vous..et suis bénévoles pour l\'école (APEL)','lundi après-midi,mardi matin et debut après-midi,jeudi matin et après-midi,vendredi après-midi,samedi matin et après-midi.Possibilitée de modifier si besoin','20'),(2621,'Mme JEANMAIRE HELENE','30300','0670019725','04/02/2009','marie','Je me permet de vous déposer un dossier de candidature , car j\'ai\r\n> déjà proposé mes services d\'aide à domicile pour les particuliers , en\r\n> France et à l\'étranger. \r\n> J\'ai travaillé pour des familles d\'accueil , j\'étais en charge de\r\n> l\'entretien de la maison, mais également des animaux et devais les sortir,\r\n> Amener les enfants à l\'école, les aider pour les devoirs ,\r\n> J\'ai un très bon relationnel , et je suis heureuse de rendre la maison\r\n> agréable à vivre, et de donner un peu de bonheur aux gens de cette façon.\r\n> \r\n> J\'ai également une expérience dans le domaine de l\'hotellerie, ou j\'ai dû\r\n> apprendre la rigueur du métier, Organiser rationnellement mon travail.\r\n> \r\n> Comme vous pourrez le constater dans mon curriculum vitae (ci-joint) ,\r\n> j\'ai une grande expérience avec la clientèle française , mais également\r\n> étrangère .\r\n> Ce poste impliquant polyvalence je peux convenir à votre type de profil.\r\n> \r\n> je suis à la recherche d\'un mi -temps\r\n> (20 à 25 heures, je suis libre tous les matins de 08H00 à 12H00 , du lundi\r\n> au vendredi.\r\n> j\'ai un moyen de locomotion , et je peux me déplacer sur un rayon de 25\r\n> km( ex:Arles, Nimes, Avignon)\r\n> \r\n> je souhaite mettre à profit ma motivation et mon dynamisme au profit de\r\n> votre entreprise, pour les postes\r\n> suivants: \r\n> \r\n> Dans l\'attente d\'un futur entretien, je vous prie d\'agréer,\r\n> Madame,l\'expression de mes salutations distinguées.\r\n> \r\n> \r\n> * Repassage\r\n> * Ménage\r\n> * Livraison de vos courses et préparation des repas à domicile\r\n> * Baby sitting-Garde de vos enfants de plus de 3 ans\r\n> * Soutien scolaire en Anglais\r\n> * Entretien et suivi de votre résidence principale et/ou secondaire\r\n> * Aide pour vos réceptions (courses, mise en place, ménage)\r\n> * Accompagnement dans vos déplacements (courses, loisirs, rendez-vous)\r\n> * Promenade de vos animaux de compagnie\r\n> Exécuter des tâches avec rapidité, appliquer des règles d\'hygiène\r\n> strictes, intervenir avec discrétion.\r\n',' je suis à la recherche d\'un mi -temps\r\n> (20 à 25 heures, je suis libre tous les matins de 08H00 à 12H00 , du lundi\r\n> au vendredi.\r\n> j\'ai un moyen de locomotion , et je peux me déplacer sur un rayon de 25\r\n> km( ex:Arles, Nimes, Avignon)\r\n> \r\n','20'),(2622,'Mme Leghbi Linda','13007','0670264565','31/01/1977','autre','Actuellement agent de service iss(caisse d\'epargne).Agent de service laser propreté(la timone)de 2005 à 2007','lundi de 9hà18h,mardi de 9hà15h,mercredi,jeudi,vendredi de 9hà16h','35'),(2623,'Mme Renaudeau','95870','0628737305','29/12/1972','marie','Debutante dans ce métier','lundi de 8h30 a 15h mardi de 8h30 a 16h jeudi de 8h30 a 16h vendredi de 8h30 a 16h secteur Bezons Argenteuil Houilles Sartrouville Montesson Le Vesinet','25'),(2624,'Mme Vitry Marie Vivienne','34250','0671676888','081067','marie','femme de mènage\r\n\r\nagent dentretien ','lundi matin .mardi matin mercredi matin ','6h'),(2625,'Melle Legardinier Patricia','29900','0643665912','19/05/1976','celibataire','Laita nettoyage\r\nAber proprete ouest','toutes la semaines','8'),(2626,'Melle Francheteau','44400','0683897015','28/07/1989','celibataire','Septembre 2009 à aujourd\'hui: 3 heures de repassage chez des particuliers \r\n\r\nDécembre 2008 à Février 2009: agent de nettoyage dans un garage à la montagne (hall, vestiaires, bureaux)\r\n\r\nDécembre 2007 à Mai 2008: agent polyvalent mairie de Péronne(nettoyage des écoles et divers locaux de la ville)','Tous les jours','15'),(2627,'Melle BILON FLORENCE ','13014','06 63.71.59.23.','08.08.1983','autre','JAI EFFECTUER UN RENPLACEMENT D\'AIDE A DOMICILE PANDANT 1 MOIS PLUS JAI EFFECTUER DES STAGES EN MAISON DE RETAITE DANS 3 MAISON DIFFERANTE ET DES PERIODE DE 3 SEMAINE DONC JAI DE L\'EXPRERIANCES AVEC LES PERSONNES AGEES . ','LUNDI MARDI MERCREDI JEIDI VENDREDI SAMEDI CI BESOIN DE 8H30 A 16H30 OU 17 H CI BESOIN ','5'),(2628,'Melle Colpin','59176','0618088347','03/04/1971','celibataire','experience en restauration,incluant le ménage de la salle.\r\n','du lundi au vendredi','35'),(2629,'Melle Pelletier France','34080','0680313549','27-12-1989','autre','Venant d\'arreter les études, la seule experience professionnelle que j\'ai pus acquerir, sont des heures de menage effectuer pour des personnes de mon quartier et des quartier alentours. Je suis ponctuelle, agréable, sociable et à l\'écoute des attentes des personnes.','Lundi matin,Mardi matin, Mercredi matin, Jeudi matin et Vendredi matin.','30'),(2630,'Melle Khelifi Jennifer ','29200','0622754740','16/01/1991','celibataire','','du lundi au dimanche, matin, après-midi,soir.','35'),(2631,'Mr Diaby Laye Malick','34070','0669284795','06/09/1986','celibataire','Homme de menage d\'hotel(3 mois)\r\nEmployé d\'entretien(2 mois)','lundi soir,mercredi et vendredi après midi,samedi la journé','15'),(2632,'Mme Rauner','57170','0387057671','03-11-1974','celibataire','agent d entretient en usine, en école maternelle et en crèche.Également aide à la maîtresse auprès des enfants (habillage,gouters,activités,changes) Cfp de serveuse.','lundi,mardi,jeudi et vendredi de 9h à 18h et un week end sur deux.','20'),(2633,'Mme Kherroubi Nadia','13014','0491584260 / 0666467','21/01/1958','marie','Ménage, repassage, garde d\'enfants et dalme de compagnie.','lundi,mardi,mercredi,jeudi,vendredi matin et après -midi, le samedi: matin','30'),(2634,'Mme Combaluzier','13012','0674574616','05/07/1980','celibataire','quelques ménages non déclarés lorsque j\'étais étudiante auprès de particuliers.','toutes les nuits','25'),(2635,'Mme BURNER Sylvie','57070','0610951059','26/08/1958','marie','j\'étais mécanicienne en maroquinerie,mécanicienne en confection(11ans),je suis agent d\'entretien en entreprise et je fais aussi chez les particuliers(10ans) ','je suis disponible le jeudi','4'),(2636,'Melle Claire Chouard','43 000','06 76 51 01 23','03/02/1986','celibataire','BAFA','tout les jours','35'),(2637,'Melle Lehfaoui Radia','34070','0620134715','25071988','celibataire','j\'ai effectuer durant 2ans du ménage et des courses auprés d\'une personne à mobilité réduite et chez une personne agée en ce moment!je suis trés sociable avec les gens chez qui je travaille,trés rigoureuse,appliquée et motivée!','tous les jours','40'),(2638,'Mme Hasanova Asima','22110','0296245156','09/12/1948','marie','J4AI TRAVAILL2 EN PLUSIEUR ENDROIT DONT A BXL','TOUT LES JOURS','10'),(2639,'Mme LECLERCQ Hayat','59230','0954612440','02/01/1958','marie','10 années d\'expérience dans le nettoyage, en entreprises et chez des particuliers','du lundi au vendredi, de 07H à 20H\r\n\r\nAttention je n\'ai pas de permis véhicule ','40'),(2640,'Melle Dago Doriane','95190','0175944155ou06189796','10/03/1983','autre','bonsoir madame monsieur jai acquis 6ans experices professionnelle auprés des personnes àgées et particulier /employeur discrète ,sociable .','lundi mardi mecredi jeudi venvredi du matin ou soir.','35'),(2641,'Melle Dago Doriane','95190','0175944155ou06189796','10/03/1983','autre','bonsoir madame monsieur jai acquis 6ans experices professionnelle auprés des personnes àgées et particulier /employeur discrète ,sociable .','lundi mardi mecredi jeudi venvredi du matin ou soir.','35'),(2642,'Mme CERESOLI Justine','34090','0643258655','30/11/1991','celibataire','• Septembre 2009 : Vendanges à Cercié-en-Beaujolais (69). 10 jours.\r\n• Juin – Juillet – Août 2009 : Calibreuse à Metral Fruit (26). 7 semaines.\r\n• Mars 2009 : Inventaire à Decor Home (07). 1 journée.\r\n• Mai – Juin 2008 : Vente au marché aux légumes (07). 5 semaines.\r\n• Mars 2008 : Inventaire à Decor Home (07). 1 journée.\r\n• Juillet – Août 2007 : Cueillette framboises et groseilles (07). 2 mois.\r\n• Mars 2007: Inventaire à Decor Home (07). 1 journée.\r\n• Juillet – Août 2006 : Cueillette framboises (07). 2 mois.\r\n• Avril 2006 : Stage en comptabilité à Metropole Habitat (42). 1 semaine.','Lundi matin\r\nMercredi de 13h à 19h\r\nJeudi jusqu\'à 15h30\r\nVendredi à partir de 13h\r\nSamedi (toute la journée)\r\nDimanche (toute la journée)','10'),(2643,'Melle DIABY','34090','0619919236','11/04/1990','celibataire','Juillet –octobre 2008: Ménage chez une personne âgée\r\n -ménage (lessive, vaisselle, . . .)\r\n - courses\r\n - repassage\r\nJuillet - septembre 2008 : hôtel Ibis Marseille\r\n-Entretien des chambres\r\n- entretien de sanitaire\r\nJuin-Août 2009 : Ems (entreprise de ménage et service) Montpellier\r\n- Nettoyage de bureau (balayage, dépoussiérage)\r\n- Sortie des poubelles \r\n- Entretien des sanitaires\r\n','Lundi-Vendredi: 13h à 16h','15'),(2644,'Mme Abibata CASTELLON','34090','06 61 67 76 24','25-09-1972','marie','2007-2008:Femme de chambre à l’hôtel OK INN BURKINA-FASO\r\nEntretien courant de chambres, Sanitaires,Parties communes.\r\n\r\n2004-2006:Ménagère chez couple d’expatrié de français Burkina-Faso\r\nEntretien de maison,aide à la préparation de repas,repassage, courses,babysitting. \r\n\r\n','Lundi: de 13H-15H, 17H-19H.\r\nMercredi:11h-13h, 16h-19H.\r\nJeudi: 13H-19H.\r\nVendredi: 13h-19.\r\nToute la journée de samedi.','17'),(2645,'Mme DULONGCOURTY','57360','0611086269','08/07/1987','celibataire','J\'ai effectuée quelques heures de ménage chez des clients pour une association','à voire selon mes horaires de travaille qui me sont donnée sur 3 semaines.','5'),(2646,'Mme FELICITE','34300','0467908814','22/11/1956','celibataire','AGENT D ENTRETIEN DANS UN CABINET RADIOLOGIE','LUNDI.MARDI MERCREDI JEUDI VENDREDI','26'),(2647,'Melle Benmaghenia Souhila','34320 neff','0975666867','05021992','celibataire','ras','peu importe ','3'),(2648,'Melle Benmaghenia Souhila','34320 neff','0975666867','05021992','celibataire','ras','peu importe ','3'),(2649,'Mme Nasri','13015','0620727836','11/11/72','marie','Agent de service hotelier\r\nmaison de retraite 4e :\r\npreparation des repas/distribution\r\nnettoyage de l\'environnement des pensionnaires/et des parties communes\r\ndébarrassage des plateaux repas/vaisselle','lundi matin\r\nmardi apres-midi\r\njeudi apres-midi\r\nvendredi matin','15'),(2650,'Mme KHANNICHE TOUNES','13001','0634628860','23.08.1957','marie','ASSISTANTE DE VIE AUX FAMILLES','Exemple : Lundi, Mardi, Jeudi, Vendredi - Matin et après midi -\r\nMercredi - Matin.','35'),(2651,'Mme Robin Sandrine','44800','0623382468','28/03/1980','marie','je travaille depuis bientot 2 ans comme aide a domicile principalement chez les personnes agees.','lundi apres midi,jeudi toute la journee a partir de janvier .je peut me liberer d\'autre heure si il faut.','20'),(2652,'Mme Fromont Annie','91620','0681299961','12011961','autre','assistante polyvalente pendant 30 ans dans divers secteurs. Cherche reconversion comme aide a domicile, en maison de retraite, hôpitaux ou toutes autres missions que vous pourrez me proposez. ','lundi, mardi, jeudi, vendredi et eventuellement mercredi matin si necessaire.','30'),(2653,'Melle Bourque','emmanuelle','0603864943','11-11-1986','celibataire','je n\'ai aucune experience proffessinel dans ce domaine mais je pense pouvoir y arriver','tout les jours de 10h a 11.30h et de 14h a 16h','20'),(2654,'Mme Payet Marie France','13011','0625508855','25101960','celibataire','9 ans d experience avec les personnes agees je fais le menage preparer les repas et faire lles courses ','je suis diponible toutes les apres midi du lndi au vendredi ,inclu','20'),(2655,'Mme Roy Marion','34080','062843639','04 01 1987','celibataire','J\'ai deja effectue des menages dans les hotels ainsi que des bureaux et des parties communes','tous les jours de la semaine','10'),(2656,'Melle Kiade Loubna','34000','0626559012','02/01/82','celibataire','menage,restauration,gestion','mercredi : apres midi\r\njeudi : apres midi\r\nsamedi et dimanche ','20'),(2657,'Mme De Rozario','13008','0637106518','26121963','marie','depuis juin 2007','lundi au vendredi','35'),(2658,'Mme BROURATE DALILA','34070','0613790908','1810','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2659,'Mme HORRI AICHA','13015','0413634870','21/11/1978','marie','j\'ai travaillé ché des particulié mai a vous de me doné une chance et vous regrété pas','lundi:apré midi ,le reste de semaine le matin ou l\'apré midi','20'),(2660,'Melle OGNARD Priscilia','13005','0658151883','01/05/1990','celibataire','','MARDI MATIN MERCREDI TOUTE LA JOURNEE ET WEEK END','10'),(2661,'Mme SOUDIER','57820','0629851714','29.05.65','autre','Bonjour,\r\nje travaille dans le domaine depuis juin 2006 et je souhaiterais savoir si vous avez des offres d\'emploi qui sont sur phalsbourg ou environs ..','environ 8h dans la semaine ..',''),(2662,'Melle Ambiehl Laure','34000','0611472063','31-05-1990','celibataire','1 an de ménage sur Aix-en-Provence.','lundi matin, mardi toute la journée, mercredi matin, jeudi matin, vendredi aprés midi, week-end.','15'),(2663,'Melle ','13100','0618700945','26/09/1988','celibataire','J\'ai déjà travaillé pour une entreprise d\'aide à domicile et ai donc une certaine expérience dans ce domaine.Je recherche seulement du repassage à faire chez la personne et non pas du ménage pour des raisons de santé.','Le lundi matin jusqu\'à midi, le mercredi toute la journée,le jeudi à partir de 16h30 et le vendredi matin jusqu\'à 11h30','15'),(2664,'Mme Payet Marie France','1','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2665,'Mme Pâyet Marie France','13011','0625508855','25101960','marie','je recherche du travaille toutes les apres midi aupres des personne agees je sais faire le menage les repas et les courses c est urgent veuiilez me donner une reponse merci d avance je reste a votre disposition ','je suis libre toutes apres midi du lundi au vendredi de 13 h a 18h ','25'),(2666,'Mme SAID Ghislaine','13014','0619496048','23/07/1982','autre','je n\'ai aucune expérience professionnelle dans ce domaine là mais je suis motivée, dynamique, autonome, ponctuelle, rigoureuse, et aimable.','samedi matin et aprés-midi.','6'),(2667,'Melle Bück Elodie','66440','0661588326','27/03/1984','celibataire','j\'ai travaillé durant deux ans aupres de particulier menage repassage rangement ','lundi au vendredi de 8h a 17h non stop ','35'),(2668,'Mme Claudia Mendes','92140','0646223693','26/03/1973','marie','10 ans de experience','tous les jours de la semaine','35'),(2669,'Mme Takacs Séverine','59220','0667450066','150972','marie','bonjour je suis a la recherche d\'un emploi d aide a domicile pour pouvoir moduler mes horaires .expérience professionnelles sont vendeuse en boulangerie,vendeuse fleuriste,conditionneuse , préparatrice de commandes,remplacement a l \'avad de denain .','lundi mardi jeudi vendredi matin lundi mardi vendredi apres midi','15'),(2670,'Mme Goudeau','34200','0467431564','28111963','marie','2001-2002 femme de chambre puis gourvernante 2005-2007 femme de menage pour particulier garde d \'enfants 2006-2009 femme de menage pour appartements de luxe au cap d\'agde par période de six mois ','lundi mardi jeudi vendredi samedi ','30'),(2671,'Mme Priolo','57250','0354218242','21/07/1960','marie','en tant que technicienne de surface j\'ai effectuer il y a quelque année une formation a la chambre des métiers de Metz, puis j\'ai travailller dans une piscine, un cinéma ainsi qu\'un hopital toujours en tant que femme de ménage','je suis libre du lundi au samedi de 8h00 du matin jusqu\'à 18h00 le soir.','20'),(2672,'Melle PEREIRA Ludmila','13005','0622201137','06/01/1980','celibataire','Animatrice en centre aéré (BAFA) (3ans)\r\nAide à domicile (1an)\r\nveilleuse de nuit dans maison d\'enfants à caractère social (3ans)','du lundi au vendredi à partir de 17h30\r\n\r\nLe samedi et dimanche en journée et soir.','10'),(2673,'Melle SALAUN Camille','29480','0661050142','25-08-1991','celibataire','Diplôme: Brevet des collèges et BEP Vente Action Marchande . \r\n\r\nAnnée 2006-2007: Stage découverte avec la maison familiale de Saint-Renan : Cuisine , Ecole maternelle Charles de Foucault , Garage Renault.\r\n\r\nAnnée 2007-2009: Apprentissage en Bep Vente Action Marchande à Eurodif Brest Kergaradec.','Je suis disponible du lundi au vendredi , à n\'importe quelle moment de la journée.','35'),(2674,'Melle VIARD Christelle','33750','0662067592','14/07/1984','celibataire','De janvier à juin 2009 employée de maison chez des particuliers.','Toute la semaine sauf mardi matin de 9h à 11h.','35'),(2675,'Mme LE BARS','29200','0643661613','08/01/1988','marie','formation sanitaire et social\r\nexperience en nettoyage','toute la semaine apres 16h30 el le week end','10'),(2676,'Mme Wujek','57470','0357314027','15 -08-1965','marie','Assistante de vie chez les personnes agées depuis +de 10 ans','mardi après midi et jeudi aprés midi voir samedi matin','8'),(2677,'Melle Boussekine','57340','','18031971','autre','j ai pas de experionces mias de la voulante de traville ','tout la semain du lundi a vaderedi du 9 heur a13h ou 13h a 17heur','20'),(2678,'Melle Boussekine','57340','06 21 42 89 58','18031971','autre','j ai pas de experionces mias de la voulante de traville ','tout la semain du lundi a vaderedi du 9 heur a13h ou 13h a 17heur','20'),(2679,'Mme Bouabedellah','57340','06 21 42 89 58','20051968','marie','j ai pas de experionces mias de la voulante de traville ','tout la semain du lundi a vaderedi du 9 heur a13h ou 13h a 17heur','20'),(2680,'Melle Alexandra Aitammar','13015','0628610910','22/07/1989','celibataire','benevolat chez personne agée,stage de 3eme dans une entreprise de topographie,travail a quick comme caissiere','la semaine de nuit ','20'),(2681,'Mme Kerdreux Marie','29280','0298052928','10081985','autre','','Je suis disponible tous les matins de la semaine sauf le mercredi ','20'),(2682,'Melle Gaborit','55100','0642595286','10/12/1979','celibataire','--je suis assistante maternelle agrée (5ans au mois d\'aout) je garde 2 enfants scolarisé et j ai moi même 2 enfants scolarisé \r\n--je suis aussi aide menagere depuis 5ans chez un particulier je fait 3h par semaines ','je recherche a travaille le temps que les enfants sont a l ecole. donc je suis libre le lundi apres midi*mardi matin/apres midi*jeudi matin/apres midi*vendredi matin/apres midi ',''),(2683,'Melle Penet Emilie','69100','0646195503','19/04/1990','celibataire','j ai travaillé dans le secteur d employé de maison pendant 1ans a l agence de solidarité service. je suis a la recherche d un trvail au plus vite si possible.','je suis disponible a tout moments','30'),(2684,'Mme CAPRON NICOLE','34770','0661257453','08 05 1953','autre','3 ANS DE MENAGE COMME AIDE A DOMICILE','TOUS LES JOURS ET MINIMUM TROIS HEURES A LA SUITE','35'),(2685,'Melle AMISI SAFIRI Ruth','57000','0628333413','150 07 88','celibataire','Auxiliaire de vie à domicile, Auxiliaire de vie à la maison de retraite, Serveuse au restaurant,Préparatrice de Produit Pharmaceutique, et Mise en Rayon','je suis disponible tous les jours','20'),(2686,'Mme LAUQUE VALERIE','31270','0664982360','19111964','celibataire','','libre le mercredi matin','8'),(2687,'Melle Mougin Melanie','34070','0671687831','15-02-1981','celibataire','je travaille actuellement chez des particuliers pour effectuer le menage;comme emploi secondaire','vendredi','6'),(2688,'Melle NGONGA Alphonsine','93400','0635472226','05/09/1982','celibataire','ménage à Marionnaud juin2008 à septembre 2008.\r\n Baby sitting chez particulier Aout 2007 à octobre 2007','lundi matin 7h30 à 11h,mercredi soir 18h30 à 21h ,samedi matin 7h30 et soir 18h','16'),(2689,'Melle Maxor','34000','0670787783','21/04/88','celibataire','exp - en animation , ( bafa ); centre aéré, \r\n -evenementiel ( organisation , acceuil, orientation )\r\n - educatrice sportive dans une association','lundi, mardi, jeudi, vendredi\r\npreference pour la journée, mais je peux m\'arranger pour être disponible le soir','20'),(2690,'Mme Barbe Dorinne','88650','0613461414','15091968','marie','diplome auxilliaire de vie service a la personne pendant 6 ans','lundi mardi mercredi matin jeudi vendredi samedi matin','35'),(2691,'Mme Barbe Dorinne','88650','0613461414','15091968','marie','diplome auxilliaire de vie service a la personne pendant 6 ans','lundi mardi mercredi matin jeudi vendredi samedi matin','35'),(2692,'Melle Melaab Nedjma','34080','0612706196','02011975','celibataire','atsem \r\nassistante maternelle agree \r\nassistante d animation en creche ','mercredi toute la journee soir a partir de 16 h ou 17 h selon le jour ','10'),(2693,'Mme LE QUINTREC Martine','85600','0679888740','16 05 59','marie','Aide à domicile à Adar à Nantes; j\'ai une expérience de 7 ans','Lundi Mardi Mercredi et Jeudi','30'),(2694,'Mme LE QUINTREC Martine','85600','0679888740','16 05 59','marie','Aide à domicile à Adar à Nantes; j\'ai une expérience de 7 ans','Lundi Mardi Mercredi et Jeudi','30'),(2695,'Mme LE QUINTREC Martine','85600','0679888740','16 05 59','marie','Aide à domicile à Adar à Nantes; j\'ai une expérience de 7 ans','Lundi Mardi Mercredi et Jeudi','30'),(2696,'Mme Boukhit Annick','57050','0387307470','31 07 48','autre','femme de menage recherche place olibre de suite quelques heures par semaines 16ans d experience','lundi mardi mercredi jeudi vendredi samedi','25'),(2697,'Mme Bouiffror','44300','0679568155','27/02/1980','marie','2004 à 2005 femme de ménage chez particulier ','lundi, mardi ,jeudi et vendredi après\r\nmidi ','12'),(2698,'Melle LOUIS Anaïs','91000','0673473592','08/04/1989','celibataire','femme de ménage au Belambra club de Grasse (06)','Mercredi après-midi,jeudi après-midi','8'),(2699,'Mme Davenet Axelle','66140','06 67 36 38 69','18','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2700,'Mme Davenet Axelle','66140','06 67 36 38 69','18/11/1988','celibataire','bénévole en ménages depuis l\'ages de 16 ans','toutes la semaines','35'),(2701,'Melle Clemares Charlotte ','29200','0680943736','16/05/1986','celibataire','je travaille depuis 8ans dans agent de menage en clinique + hopital (maison de retraite +admr )et je cherche du travail car je vient de en ménager a brest .','lundi toute la journee \r\nmardi tous ls matin \r\nmercredi toute la journee\r\njeudi toute la journee\r\nvendredi apres midi \r\nsamedi matin ','35'),(2702,'Mme Boukhit Annick','57000','0661465267','31071948','autre','libre de suite 16ans dexperience de menage et7ans de repas a domicile chez les seniors libre toute la journee urgent','lundi nardi mercredi jeudi vendredi samedi dimanche','30'),(2703,'Melle Poré','59200','0686019019','20/12/1982','celibataire',' Qui suis je ? Où me joindre?\r\nMelle Poré Tiphaine \r\n 2 allée de la marbrerie\r\nnée le 20/12/1982 res de la marbrerie, app. 14\r\n26 ans, française 59200 TOURCOING \r\n célibataire 06.86.01.90.19\r\n p.tiphaine@laposte.net \r\n\r\nFORMATION\r\n2007/2008: Préparation au concours CRPE (proffesseur des écoles) , CNED\r\n2006/2007: Préparation au concours CPE (conseiller principal d\'éducation), IUFM Nord pas de calais\r\n\r\nDIPLOMES\r\nJuin 2006 Licence sciences humaines et sociales, mention sciences de l\'éducation. LILLE 3, optenue.\r\n2004/2005: licence de mathématiques (non obtenue) \r\nJuin 2004 : DEUG MIAS (mathématiques, informatique, appliqués aux sciences), optenu. \r\nJuin 2003: BAFD (brevet d\'aptitude aux fonctions de directeur)\r\nJuin 2001: BAFA (brevet d\'aptitude aux fonctions d\'animateur)\r\nJuin 2000: AFPS \r\nJuin 1997: Brevet des collèges\r\nEXPERIENCES PROFFESSIONNELLES \r\n03/2009 à 10/2009 :Responsable d\'agence de garde d\'enfant au domicile des particuliers, socièté prestataire de service \r\n \"o2 kid roubaix\"\r\n-> prospection commerciale, déplacement chez les particuliers pour l\'étude de leurs besoins, vente des diverses prestations, suivi clientelle,suivis qualités, aide pour les démarches auprés de la CAF (la paje) \r\n-> recrutement des candidats, sourcing de terrain, étude de cvs, entretiens téléphoniques, animation des entretiens collectifs, entretiens individuels\r\n-> DUE, contrat de travail, médecine du travail, organisation des formations internes (SST), suivis des périodes d\'essai, gestion des plannings, des remplacements, des démissions des congés.\r\n-> recrutement de stagiaires ressources humaines et commerciaux, accompagnement lors des soutenances de rapport de stage.\r\n->objectifs en nombre d\'heures vendues atteint et dépassé .\r\n\r\n05/2008 à 02/ 2009: Responsable d\'agence \"nord pas de calais picardie\" de soutien scolaire et de cours à domicile, socièté mendataire, \"keepschool\"\r\n-> recrutement des intervenants\r\n-> gestion des plannings des intervenants\r\n->vente aux particuliers des diverses formules de cours\r\n-> objectifs en chiffre d\'affaire atteints et dépassés.\r\n09/2005 à 05/2008 :Assistante d\'éducation au collège HERGE , Gondecourt\r\n-> surveillance des élèves, encadrement des études dirigées, aide aux devoirs \r\n-> membre du conseil d\'administration et du conseil de discipline\r\n07/2003 à 08/2007 : Directrice de centre de loisirs avec et sans hébergement\r\n-> élaboration du projet pédagogique en cohérence avec le projet éducatif des différentes villes\r\n-> recrutement de l\'équipe d\'animation\r\n-> encadrement et suivi des animateurs stagiaires\r\n-> gestion du budget \r\n07/1999 à 07/2003 :Animatrice de centre de loisirs avec et sans hébergement \r\n-> surveillance des enfants\r\n-> accompagnement éducatif\r\n09/2001 :Gestionnaire de comptabilité, France telecom \r\n\r\nLOISIRS \r\nAquagym, home déco, pratique l\'acrylique et l\'aquarelle. \r\n\r\nDIVERS\r\nPermis B , véhicule personnel. \r\n\r\n\r\n\r\n\r\n\r\n','du lundi au samedi 7h/19h.','35'),(2704,'Melle Valette Chloé','92120','0689694252','15/02/1989','celibataire','-entretien de salle des fetes à Avoine (37) lors d\'une manifestation culturelle et sportive (étés 2006 et 2007)\r\n\r\n-entretien des parties communes d\'une résidence pour personnes agées et gardiennage (été 2008)','Les sirs de semaine à partir de 18h, la mardi et le jeudi après-midi, le samedi toute la journée','6'),(2705,'Melle Valette Chloé','92120','0689694252','15/02/1989','celibataire','-entretien de salle des fetes à Avoine (37) lors d\'une manifestation culturelle et sportive (été 2006 et 2007)\r\n-entretien des parties communes d\'une résidence pour personnes agées et gardiennage (été 2008)','les soirs de semaine\r\nle mardi et le jeudi après-midi\r\nle samedi toute la journée','6'),(2706,'Mme Anciot Helena','44100','0285375704','170563','celibataire','2007 Aide à domicile pour les personnes agées\r\n\r\n2007 Vente ambulante de vêtements-Loire Atlantique \r\n\r\n2005-07 Agent d\'entretien croix Rouge-Nantes\r\n\r\n2001-02 Agent d\'entretien-ABT-Paris\r\n\r\n1999 Agent d\'entretien-Gare SNCF de Nantes \r\n\r\n1997 Agent de service hospitalier-Maison de retraite du Bois Hercé\r\n\r\n1995-97 Hôtesse d\'accueil-Garage La Noé-Nantes\r\n\r\n1990-91 Femme de ménage chez les particuliers-Nantes \r\n','tout les jours ','20'),(2707,'Mme Boukhit Annick','57000','0661465267','31071948','autre','16ans de menage et en plus7ans de repas a domicile 7 ans vendeuse retoucheuse en magasin','lundi mardi mercredi jeudi vendredi samedi dimanche','30'),(2708,'Melle Mouhieddine Sabrina','13014','0601352931','24/05/1986','celibataire','Femme d\'entretien dans une maison de retraite(13ème), Aide ménagère dans un groupe de restauration(France télécom 1ER)','Tous les jours de la semaine le matin jusqu\'a 11h30 et le week end entièrement.','35'),(2709,'Mme Joujou Amelia Ntela','44100','0609223087','09051975','marie','2009 agent proprete aide a domicile 2008 commerçante 2006 agent de proprete 2004 employée a domicile 1998 commerçante pret à porter 1996 décoration d\'interieur','lundi matin ou après midi mardi matin ou apres midi jeudi matin ou après midi vendredi matin ou apès midi','25'),(2710,'Melle Tarion Ophelie','13015','0679819770','31/03/1983','autre','sans experience, mais motivée','du lundi au jeudi toute la journée et les vendredi matin','35'),(2711,'Melle HAMIDI Fatima','34070','0624521404','14/08/1987','celibataire','5 mois à l\'hopital en tant que ash','toutes la semaine du lundi au vendredi ( si possible le matin )','20'),(2712,'Melle Koulthoume MAOULANA','13015','0621967319','','celibataire','','SAMEDI ET DIMANCHE MATINs; les après-midi éventuellement. Pour les autres jours, ce sera par rapport aux missions et à ma disponiblité que je ne manquerai pas de vous les donner au fur et à mesure et en fonction de vos demandes. \r\n',''),(2713,'Mme FRADET Gwénaëlle','44120','06.89.87.42.56','19/04/70','autre','EXPERIENCE COMMERCIALE\r\nDe 1992 à 2006 – Responsable de rayons en Librairie au FORUM PRIVAT à Nantes (Pochothèque ; Histoire et Géographie Sup.) - Gestion des stocks ; Projets de commercialisation et marketing.- Commandes ; Organisation et mise en place des livres.- Conseils, Vente.- Saisie informatique des rentrées de stock (offices, réassort, campagnes, commandes clients). - Polyvalence dans les rayons universitaires : Droit ; Économie ; Sciences Humaines.\r\n2008 à Mars 2009 – Attachée Commerciale chez AERIAL CONSEIL (Créateur & Référenceur de Sites Internet) - Vente de sites Internet aux PME – PMI, Artisans, Commerçants, Professions Libérales, Administrations.- Saisie des Cahiers des Charges pour la conception des sites.- Suivis clients.\r\n\r\nEXPERIENCE ASSISTANAT ET SECRETARIAT\r\n2006 – Secrétaire juridique en Cabinet d\'Avocats de Maître KRIEF-ARDOUIN et Maître ARDOUIN à Vertou - Accueil téléphonique et physique.- Gestion de l’agenda- Préparation des dossiers de plaidoirie.- Rédaction de courriers et divers actes de procédure.- Ouverture de dossiers en matière civile et sociale.\r\n2007 – Assistante et Formaliste en Étude Notariale de Maître DEVENYNS et Maître BÉNASLI à Nantes - Formalités préalables à l\'acte.- Formalités postérieures à l\'acte.- Ouvertures de dossiers informatiques.\r\n2007-2008 – Assistante Juridique dans le Service Juridique de la Société AXIMA Groupe SUEZ à Nantes - Recherches en Droit aux fins de solutions ou de règlements pour des litiges et contentieux sur les Marchés Publics et Privés (Art.1792 C.Civ.), dans les contrats, notamment les Conventions de Sous-traitance (Loi de 1975.)- Responsabilité civile et contractuelle – Assurances.- Rédactions de courriers aux intervenants dans les dossiers en cours.\r\n\r\nAUTRES EXPERIENCES\r\n1990 – Hôtesse d’accueil chez CASTORAMA à Nantes (Accueil physique et téléphonique – Gestion des caisses)\r\n1991 – Buraliste au Bar-Tabac de Sèvres à Nantes (Gestion de la presse et des invendus – Vente)\r\nMai 2009 à Juillet 2009 – Agent de conditionnement chez MITI à Nantes\r\nSeptembre et Octobre 2009 – Serveuse à la Pizzeria L’ADRIATIQUE à Vertou\r\n\r\nDIVERS\r\nPermis B \r\n\r\n\r\n','Lundi (matin & après-midi)\r\nMardi (matin & après-midi)\r\nMercredi (matin)\r\nJeudi (matin & après-midi)\r\nVendredi (matin & après-midi)','35'),(2714,'Melle Salendres Pauline','34830','0658096592','11/10/1990','celibataire','cap petite enfance,bep carriere sanotaire et sociale, diplome de surveillant baignade, afps, diplome SST.Je travail aussi le midi et le soir dans une ecole primaire et maternelle.','lundi mardi jeudi vendredi : matin 8h/11h ainsi que l\'apres midi 14h/16h\r\nmercredi toute la journée\r\nsamedi toute la journée','20'),(2715,'Mme NOEL','91300','0663437641','31/07/1954','marie','2005 à ce jour REPROGRAPHE\r\n \r\n2000 à 2004 \r\nFEMME DE MENAGE – GARDE D’ENFANTS (particulier) – MME BARRET 91590 BOISSY LE CUTTE\r\n \r\n1997 à 2000 \r\nFEMME DE CHAMBRE – HOTEL - 74 LA CLUSAZ\r\nFEMME DE MENAGE (particuliers) - LA CLUSAZ – GRAND BORNAND\r\n \r\n1990 à 1997 \r\nOPERATRICE TECHNIQUE - SEDOC (Société de Documentation Industrielle) – 78 PLAISIR (Aérospatiale, Nucléaire, médical, télécommunications, automobile…)\r\n \r\n1988 à 1990 \r\nOPERATRICE PAO - BOIGELOT Catherine (Sous-traitante) – 78 Le Perray-en-Yvelines (Nucléaire, défense, énergie…)\r\n \r\n1979 à 1987 \r\nSECRETAIRE - CISI (Informatique) – PARIS 14ème (CEA, Thomson, aérospatiale …)\r\n \r\n1974 à 1979\r\nSECRETAIRE - Les Maçons Parisiens (2 ans - Bâtiment)\r\nMECI (1 an - Matériel Electrique et Industriel) - Paridis (1 an - Roulement à bille)\r\nSerrures Fichet Bricard (2 ans)\r\n\r\n','2H à 2H30 / jours','12'),(2716,'Mme Rita Amadis','59420','0320364967','26/09/1959','autre','depuis 1997 : employée de ménage chez les particuliers','tous les jours sauf le mercredi si possible','15'),(2717,'Mme Dounia Khattat','34000','0615879261','23/11/1981','marie','monsieur,madame bonjour:\r\nj\'ai réaliseé des activités très varieés,comme le repassage,nettoyage\r\ndes vitres,nettoyage du soles, vaiselles,lavages linges,etc...\r\n','tous les jours.','35'),(2718,'Mme Dounia Khattat','34000','0615879261','23/11/1981','marie','monsieur,madame bonjour:\r\nj\'ai réaliseé des activités très varieés,comme le repassage,nettoyage\r\ndes vitres,nettoyage du soles, vaiselles,lavages linges,etc...\r\n','tous les jours.','35'),(2719,'Mme Madoux Nathalie','59410','06/21/36/65/81','20/08/1968','marie','agent de service dans le nettoyage depuis 3 ans mes experiences sont \r\nnettoyer les sanitaires balayer laver aspirer epouseter vitres miroir repasser linges j ai effectuer le nettoyage de plusieurs mois pour des restaurants , des bureaux , des locaux j ai ete aussi agent de collectivite aide a la cuisine ,services des repas ,preparations des denrees ','lundi, mardi,mercredi, jeudi vendredi de 9h30 a 11h30 et 13h30 a 18h30','35'),(2720,'Melle Grassin','44000','0682443656','26:04/78','celibataire','Melle Marina Grassin \r\n4 rue des Olivettes\r\n44000 Nantes\r\n06-82-44-36-56\r\n\r\ngrassin.marina@wanadoo.fr\r\n\r\n\r\nFormation initiale :\r\n\r\nBac Littéraire-\r\nAnnée préparatoire en arts plastiques- Nantes\r\nEcole d’architecture- EDAI- Nantes\r\n\r\n\r\n\r\nExpériences autres domaines :\r\n\r\n2002 : Dessinatrice stagiaire dans un cabinet d’architecture- ABCD’architecture- Fontenay le comte ( 85 )- 10 mois\r\n\r\n2009: Création de bijoux fantaisie artisanaux, exposition et vente .\r\n\r\nExpérience dans l’animation :\r\n\r\n2008 : Animatrice enfants- CROISIEUROPE- Portugal ( croisière sur le Douro )- 2 mois\r\n\r\n2007: Responsable séjour adapté en gestion libre- EPAL – Bretagne- 2 semaines\r\n\r\n2007: Responsable séjour adapté en gestion libre – CAP EVASION- Espagne- 3 semaines \r\n\r\n2007: Animatrice village vacances clubs enfants – VALVVF – Jura – 2 semaines\r\n\r\n2007: Animatrice classe de neige et mini-clubs - VTF - Auvergne - 1 semaine\r\n\r\n2007: Animatrice + AS classe de neige - ADN - Savoie - 2 semaines\r\n\r\n2006: Responsable séjour adapté – LSCA – Hautes-alpes – 1 semaine\r\n\r\n2006 : Responsable séjour adapté - LSCA - Hautes-alpes – 3 semaines\r\n\r\n2006 : Animatrice - SILC LINGUISTIQUE – Pays de Galle – ( 12 – 16 ans ) \r\n\r\n2006 : Animatrice séjour adapté – UFCV – Alpes – 1 semaine\r\n\r\n2006 : Animatrice classe théâtre – LES TREILLES – Parc de Brière – 1 semaine\r\n\r\n2006 : Animatrice classe de neige – ŒUVRES DU LOIRET – Crest Voland \r\n\r\n2005 : Responsable séjour adapté – LCA – La Baule – 1 semaine\r\n\r\n2005 : Animatrice Assistante sanitaire – SILC – Châtel – ( 9- 14 ans ) – 1 semaine\r\n\r\n2005 : Animatrice assistante sanitaire- SILC – Egypte – ( 15- 17 ans )- 2 semaines\r\n\r\n2005 : Animatrice Séjour Itinérant en vélo- SILC – Danemark – ( 12- 15 ans) \r\n\r\n2005 : Animatrice Classe Découverte- LES TREILLES – Auvergne – ( CM2 )\r\n\r\n2005 : Animatrice Centre Aéré – ALAC – Carquefou – 1 semaine\r\n\r\n2005 : Animatrice Classe Mer - ST ANNE/BRIVET- Prefailles– ( Maternels )- 1semaine\r\n\r\n2005 : Animatrice Séjour Adaptés – ANAE – Hyères – 2semaines\r\n\r\n2004 : Animatrice Séjour Adaptés – LSCA- Sospel – 2 semaines\r\n\r\n2003 : Animatrice – FOCEL – St Michel Chef-Chef – ( adolescents )- 3 semaines\r\n\r\n2002 : Animatrice – FOCEL – Megève – ( Pré-ados ) – 3 semaines\r\n\r\n2000 : Animatrice Bénévoles- PETITS FRERES DES PAUVRES – Damgam \r\n\r\n1999 : Animatrice – LES CATMARINS- Noirmoutiers- ( Pré-ados, Ados) – 2 semaines\r\n\r\n1998 : Animatrice Stagiaire IME ( Institut Médicaux Educatifs ) – St Savinien\r\n\r\n\r\n\r\nDivers : Apprentissage logiciel 2d-3d ( allplan, autocad, photoshop,… )\r\n BAFA ( base et pratique )- AFPS – Permis B ( depuis 99 )- BPJEPS en cours- \r\nBAFD ( 1er stage théorique )\r\nLangues : Anglais : Scolaire ( 2 séjours )\r\n Espagnol : parlé, écrit ( 5 séjours dont un linguistique )\r\n Arabe ( en cours d’apprentissage )\r\nCentre D’intérêt : Théâtre, Voile, Voyage, Arts Plastiques, Randonnées, Musique,….\r\n \r\n \r\n\r\n\r\n\r\n\r\n','lundi mardi mercredi jeudi vendredi samedi dimanche','35'),(2721,'Mme Mdahoma Hissani','13016','0491037862','06/07/70','marie','','tous les jours sauf le weekend de 9hà17h','35'),(2722,'Melle COTTEZ','44700','0662912331','07/11/1986','celibataire','9/2003 - 07/2005 BEP Comptabilité Gestion (BEP)\r\n08/2005 - 05/2007 BEPA Activité Hippique (BEP)\r\n\r\n\r\n2005 Stage Comptabilité Mairie d\'Orvault (Orvault, france)Travail dans différents secteur (comptabilité,secrétariat).\r\n \r\n 2007 Stage en centre équestre la Noue Verrière (La Chapelle Sur Erdre, France) Entretient des écuries, nettoyage des boxes, sortis au prés, travail du cheval.\r\n \r\n 2007 Stage en poney club Poney club du houssais (Saint-Herblain, France) Entretient de la structure équestre,boxes, travail du cheval, animation cours poneys.\r\n \r\n 10/2008 - 02/2009 Palefrenière Écurie des Harmonieres Brice Luda (La Chapelle sur Erdre, France) Entretient des boxes ainsi de la structure équestre, sorti au marcheur et au paddock.\r\n \r\n 10/2009 - 10/2008 – 02/2009 Livreuse de journaux publicitaire ADREXO (ORVAULT, France) Livreuse de journaux publicitaires en boites aux lettres\r\n','lundi matin,apres midi\r\nMardi apres midi\r\nMercredi aprés midi\r\nJeudi matin \r\nVendre matin ','30'),(2723,'Mme DERLER Laura','34570','0611872909','14/06/1991','celibataire','Aide ménagère personne handicapée ( CESU du mois de février 2009 à juillet 2009)','Le mercredi après midi et pendant les vacances scolaires','4'),(2724,'Mme Payet Marie France ','13011','0625508855','25 10 1960 ','marie','je rcherche du travaille toutes les apres midi du lundi au vendredi ,menage ,repassage,et preparer les repas c est urgent veuiilez me donnerune reponses ','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2725,'Melle Bie Gerandine','34090','0612814999','19/11/1983','celibataire','grandes expériences dans le domaines du ménage','disponible toutes les semaines du jeudi au dimanche et aussi toute la semaine tous les 15 jours','25'),(2726,'Mme Nogueira Cecile','59730','0609396724','08091977','marie','j\'ai travaille chez des particuliers en 1998 ou je faisais le menage, les courses, le repassage, la cuisine, et des petits travaux exterieurs.j\'ai egalement travaille 10 annees dans une entreprise de nettoyage .','du lundi au vendredi de 8h a 17h et le samedi de 8h a 13 h','35'),(2727,'Mme ','13003','0634622105','11.08.1970','marie','j ai fais des remplacement dans des societes de nettoyages j ai travaille comme femme de chambre.','lundi mardi mercredi jeudi vendredi','15'),(2728,'Mme ','13003','0634622105','11.08.1970','marie','j ai fais des remplacement dans des societes de nettoyages j ai travaille comme femme de chambre.','lundi mardi mercredi jeudi vendredi','15'),(2729,'Mme GISBERT VIRGINIE','34370','0615578753','11/10/77','marie','RESTAURATION\r\nVENTE/COMMERCE\r\nSECRETARIAT\r\nAGENT DE SERVICE DANS CAMPINGS','LUNDI\r\nVENDREDI\r\nSAMEDI','20'),(2730,'Melle NOURDINE HOURIAT','130013','0658146493','10/09/1983','celibataire','aide a domicile à A2S33-1ans\r\naide à domicile chez une infirmière-6 MOIS\r\ngarde malade à l\'ASSA-6mois\r\nau cours de ces différents emplois:\r\n-ménage\r\n-aide au repas\r\n-aide a la prise de médicaments\r\n-aide à la toilette pour certains\r\n-accompagnement aux courses','tous les jours','30'),(2731,'Melle KASSIM Mouniyat','44100','0635304880','07/11/1991','celibataire','Mouniyat KASSIM\r\n17, rue des reformes\r\n44100 Nantes\r\n06.35.30.48.80\r\n\r\nVENDEUSE EN HABILLEMENT DE LA PERSONNE\r\n\r\n STAGES PROFESSIONNELS\r\n\r\nAvril 2009 : vendeuse de prêt-à-porter féminin à Camaïeu Nantes Beaulieu\r\n2 semaines en mars 2009 et 1 semaine décembre 2008 Camaïeu Nantes Beaulieu\r\n3 semaines en juin 2008 et 1 semaine en décembre 2007 à Camaïeu Centre ville de Toulouse : \r\n-réception des colis\r\n-réassortiment du magasin\r\n-accueil et conseil les clients\r\n-réalisation des vitrines\r\n-mise en en valeur des articles par publicité sur le lieu de vente\r\n-présentation des articles en rapport aux fêtes de fin d’année\r\n-mise en place de la décoration de Noel\r\n-ventes d’articles (vêtements et produit complémentaires)\r\n-étiquetage des produits à soldés\r\n-lutte contre la démarque\r\n-j’ai réalisé quotidiennement le chiffre d’affaire demandé\r\n-participation à l’attractivité sur le point de vente\r\n\r\n FORMATION\r\n\r\n-2008-2009 : Brevet d’étude Professionnelle de Vente action Marchande (BEP VAM) L.P Bougainville Nantes\r\n-2009-20011 : préparation du Baccalauréat Professionnelle de Commerce\r\nPermis B en cours\r\nAnglais niveau B1 et des notions d’espagnol\r\nBonne connaissance des logiciels informatiques Word et Excel\r\n\r\n LOISIR\r\n\r\nDanse HIP-HOP ET Dancehall (en groupe depuis 1 an), cinéma, shopping, lecture, musique et cuisine.\r\n \r\n\r\n','lundi en fin d\'après midi,mardi après midi, jeudi fin d\'après midi, vendredi après midi, samedi toute la journée et disponible pendant tous les vacances. ',''),(2732,'Mme Robin Sandrine','44800','0623382468','28/03/1980','marie','2 ans en tant q\' aide a domicile a l\'ADAR','lundi matin .jeudi matin et a partir de janvier lundi et jeudi toute la journee.possibilite de liberer d\'autre heures','15'),(2733,'Melle Pelatan Nanon','34000','0687547336','27/04/1984','celibataire','RESTAURATION - HÔTELLERIE : services, aide cuisine, barman, ménage et plonge.\r\nVENTE : caissière et vendeuse.\r\n- Ménage chez des particuliers.\r\n- Fille au père en suisse.','tout les jours une semaine, je suis a votre disponible. ','30'),(2734,'Melle FRANCOIS Delphine','57935','0687228592','14/01/1990','celibataire','je suis débutante mais j\'ai éffectué 1 mois dans une entreprise qui s\'occupe de l\'entretien.','du lundi au vendredi matin et aprés midi','35'),(2735,'Mme Robine Anne','29200','06 16 52 84 56','04/041970','marie','j\'ai travaillé dans le commerce; restauration, hotel, magasin.\r\nActuellement, pour des raisons personnelles je souhaite travailler chez des particuliers.','lundi, mardi,jeudi et vendredi de\r\n9h à 16h.','20'),(2736,'Mme Robine Anne','29200','06 16 52 84 56','04/041970','marie','j\'ai travaillé dans le commerce; restauration, hotel, magasin.\r\nActuellement, pour des raisons personnelles je souhaite travailler chez des particuliers.','lundi, mardi,jeudi et vendredi de\r\n9h à 16h et mercredi de 13 à 16h','25'),(2737,'Mme Merzaka Khechai','13015','0622222734','4051957','celibataire','','du lundi au vendredi de 8h00 a 19h','43'),(2738,'Mme Merzaka Khechai','13015','0622222734','31011957','celibataire','j\'ai déjà travailler dans se secteur de nombreuses annès','du lundi au vendredi de 8h00 a 19h','43'),(2739,'Mme LE BRIS MADELEINE','29880','0633620841','30/07/1971','marie','Hôtellerie, employée polyvalente, réceptionniste, maître d\'hôtel','Lundi, mardi, mercredi, jeudi, vendredi','35'),(2740,'Melle MAURICE Marine','13005','0662026626','17/01/1986','celibataire','J\'ai travaillé en collectivité comme femme de chambre et chez des particuliers, ménage et baby sitting.','TOUS LES JOURS','35'),(2741,'Mme Derouet Nathalie Annick','72170','0633121325','05021972','celibataire','niveau bep sanitaire et sociale actuellement je fais des heures de menage a domicile ','tous les matins a partir de 9h jusqua 12h\r\nen compensation d autres heures que j effectue deja ','15'),(2742,'Melle Derouet Nathalie Annick','72170','0633121325','05021972','celibataire','bep sanitaire et sociale j effectue deja du menage a domicile puis dans une pharmacie tous les matins je recherche d autres heures pour compenser ma journee\r\n','tous les matins a partir de 9h et ce jusqu a 12h\r\n','15'),(2743,'Melle Tânia',' 78100','','08/08/1988','celibataire','J\'ai la semaine complète à la des maison particulières aussi dans nettoyage, (je suis portugais suis arrivé ici va faire plus ou moins dans mois) déjà au le Portugal était mon occupation professionnelle. Je cherche à un « part time » après mon horaire de travail.\r\nJ\'attends réponse, merci !\r\n Mon courrier électronique : tani19a@hotmail.com ','Je suis disponible tous les jours de la 19H jusqu\'à la 24H.\r\nJe cherche pour faire des nettoyages dans des bureaux.\r\n ','20'),(2744,'Melle Tânia',' 78100','0621424320','08/08/1988','celibataire','J\'ai la semaine complète à la des maison particulières aussi dans nettoyage, (je suis portugais suis arrivé ici va faire plus ou moins dans mois) déjà au le Portugal était mon occupation professionnelle. Je cherche à un « part time » après mon horaire de travail.\r\nJ\'attends réponse, merci !\r\n Mon courrier électronique : tani19a@hotmail.com ','Je suis disponible tous les jours de la 19H jusqu\'à la 24H.\r\nJe cherche pour faire des nettoyages dans des bureaux.\r\n ','20'),(2745,'Melle Tânia',' 78100','0621424320','08/08/1988','celibataire','J\'ai la semaine complète à la des maison particulières aussi dans nettoyage, (je suis portugais suis arrivé ici va faire plus ou moins dans mois) déjà au le Portugal était mon occupation professionnelle. Je cherche à un « part time » après mon horaire de travail.\r\nJ\'attends réponse, merci !\r\n Mon courrier électronique : tani19a@hotmail.com ','Je suis disponible tous les jours de la 19H jusqu\'à la 24H.\r\nJe cherche pour faire des nettoyages dans des bureaux.\r\n ','20'),(2746,'Melle Pinna Catherine','13014','0608429291','10081962','celibataire','j\'ai été embauchée par l\'association abcd et depuis fin octobre je ne travaille fin de contrat ','je suis disponible du lundi au vendredi de 8h30 17h30','35'),(2747,'Mme Daniela','13010','0667721473','4 10 1982','marie','menage 3 ans','l m j v ','25'),(2748,'Mme Guerdjou Akela','13014 mars','06 12 51 07 82','20 12 62','marie','plus de 10 ans experience','du lundi au vendredi toute la journee303','30'),(2749,'Mme JEANMAIRE HELENE','30300','0670019725','04/02/1969','marie','je me permet de vous déposer un dossier de candidature , car j\'ai déjà proposé mes services d\'aide à domicile pour les particuliers , en France et à l\'étranger. \r\nJ\'ai travaillé pour des familles d\'accueil , j\'étais en charge de l\'entretien de la maison, mais également des animaux et devais les sortir,\r\n\r\n amener les enfants à l\'école, les aider pour les devoirs ,\r\n\r\nJ\'ai un très bon relationnel , et je suis heureuse de rendre la maison agréable à vivre, et de donner un peu de bonheur aux gens de cette façon.\r\n\r\n \r\n\r\nJ\'ai également une expérience dans le domaine de l\'hotellerie, ou j\'ai dû apprendre la rigueur du métier, Organiser rationnellement mon travail. \r\n\r\nExécuter des tâches avec rapidité, appliquer des règles d\'hygiène strictes, intervenir avec discrétion.\r\n\r\n \r\n\r\n \r\nComme vous pourrez le constater dans mon curriculum vitae (ci-joint) , j\'ai une grande expérience avec la clientèle française , mais également étrangère .\r\nCe poste impliquant polyvalence je peux convenir à votre type de profil.\r\n \r\nPour des raisons économiques, je suis à la recherche d\'un mi -temps (20 à 25 heures, je suis libre tous les matins de 08H00 à 12H00 , du lundi au vendredi.\r\nj\'ai un moyen de locomotion ,j\'habite à Vallabrègues et je peux me déplacer sur un rayon de 25 km( ex:Arles, Nimes, Avignon)\r\n je souhaite mettre à profit ma motivation et mon dynamisme au profit de particuliers.\r\n\r\n \r\n\r\nDans l\'attente d\'un futur entretien, je vous prie d\'agréer, Madame,l\'expression de mes salutations distinguées.\r\n\r\n \r\n\r\n','lundi matin\r\nmardi matin\r\nmercredi matin\r\njeudi matin\r\nvendredi matin','20'),(2750,'Melle Bounasser','13006','0618882238','12/11/1981','celibataire','','lundi au vendredi de 04h à 8h30 samedi toute la journée',''),(2751,'Mr Seif Abdallah','91220','0160843408','10/01/1989','celibataire','je maitrise bien le travail de ménage à Domicile ou autre.j\'ai une expérience de plus de 3 ans.','du samedi au vendredi','14'),(2752,'Mme Koala','22300 LANN','0677936148','12/06/1984','marie','Bonjour,je viens de créer une micro entreprise sur lannion depuis le 10 avril dernier dans le domaine du prêt à porter indien et du népal.J\'ai un BTS Technico-commerciale en végétaux d\'ornement.J\'ai travaillé en jardinerie en 2007-2008 et en pépinière fin 2008 début 2009.\r\nEtant donné que par mon activité je n\'arrive pas à perçevoir un salaire, je recherche un complément de revenu.','Je suis disponible tous les matins da 7H à 10H du mardi au samedi, avant l\'ouverture de mon magasin à 1OH30.je suis disponible également le lundi toute la journée.','21'),(2753,'Melle Billey','57155','0664638398','18/10/1983','autre','pour le ménage a domicile, aucune','lundi matin, mardi matin, jeudi toute la journée, vendredi et samedi','20'),(2754,'Mme Aalioua Samira','11000','cacassonne','05/04/80','marie','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2755,'Melle Janssens Sabine','34000','0609545061','08101965','celibataire','expérience de plusieurs années dans ce domaine','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2756,'Mr TURKI Ahmed','34000','0672671822','29071983','celibataire','','Samedi et Dimanche','10'),(2757,'Melle Mansoibou Oum Koulthoum','13003','0625962866','11/02/1989','celibataire','J\'ai travaillé chez des particuliers pour du ménage et du repassage et j\'ai également était employé en tant qu\'aide ménagère dans une agence. ','samedi toute la journée ou le lundi selon dépend de mon emploi du temps','8'),(2758,'Mme Duesberg Brigitte','1080','0473/136220','27/05/1954','marie','J\'ai nettoyé dans plusieurs écoles pendant 5 ans et je me suis occupée de la cantine et des écoliers.\r\nJ\'ai des notions de couture et je dispose d\'une voiture.','lundi après midi, mardi matin ou après midi, mercredi matin ou après midi, jeudi matin ou après midi.','15'),(2759,'Mme Vagneur','57050','0633048077','12081978','celibataire','j ai travaille en foyer de meres ados , en ecole maternelle en halte garderie en college classe zep en mercredi recreatif en clsh..','lundi 8h30 16h00\r\nmardi 8h30 16h00\r\njeudi 8h30 16h00\r\nvendredi 8h30 12h00','28'),(2760,'Mme Bongrand Aurélie','44300','0669113464','12/08/1981','marie','1 ans de ménage chez un particulier.','Lundi matin, mardi matin, jeudi matin, vendredi matin.','12'),(2761,'Melle Juliana Paumard','44700','0618490741','14/01/92','celibataire','','LUNDI matin apres midi\r\nmardi matin apres midi \r\nmercrdie matin apres midi\r\njeudi matin apres midi\r\nvendredi matin apres midi','30'),(2762,'Mme Valitutti','69009','0603756984','06071973','celibataire','10 ans d expèriences et actuellement en poste sur lyon mais je souhaite déménager sur marseille.','lundi,mardi,jeudi,vendredi','20'),(2763,'Mme Ghoubir Jalila','34080','0673408658','29/10/1991','celibataire','J\'ai déja travaillée dans un hôtel tous les week-ends pendant 1 ans.\r\nJ\'ai effectuer des stages en maison de retraite (entretien des locaux)et j\'ai l\'habitude de faire le ménage et le repassage chez moi ','les week-ends et les mercredi aprés-midi','20'),(2764,'Mme Bordji Adeline','34140','0467435564','13/02/1982','marie','j ai travaillé dans une maison de retrait la nuit j ai travailler pour une entreprise d aide a domicile ','lundi matin et aprem, mardi matin et aprem mercredi matin et aprem jeudi matin et aprem vendredi matin et aprem eventuellement le samedi','30'),(2765,'Melle AUBEPART Valérie','34200','0467742013','23/09/1971','celibataire','Employé de maison-Particulier.\r\nJ\'avais la charge et l\'entretient de la maison,salon ext,int et la piscine.Un grand menage general et total de la maison avec du personnel en extras, pour l\'occasion que j\'appelais.Préparation du service midi et soir. La cave à vin à gérer.','Disponible immédiatement.\r\nDu lundi au vendredi.','40'),(2766,'Mme Bent Hamed Myriam','30000','0466213665','24/11/1976','marie','mais expériences sont les suivantes \r\nj\'ai donc 10 ans d\'experience dans le domaine aide ménagere','lundi matin et apres midi mercredi toutes la journee jeudi toutes la journee et samedi toute la journee','12'),(2767,'Mme Payet Marie France','13011','0625508855','25/10/1960','marie','je recherche du travaille toutes les apres midi du lundi au vendredi je sais faire du menage :preparer lesrepas ; etles courses experience depius 8 ans c est urgent merci d avance ','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(2768,'Mme Vésant-Flotte Mariline','57000','0625970515','03/01/87','celibataire','Madame, Monsieur,\r\ninstallée depuis plusieurs mois à Metz pour recommencer ma vie, j’ai monté une entreprise de production de concerts en temps qu’auto-entrepreneur. Cette activité occupe certains de mes soirs et week-ends, mais ne me permet pas (et ne me permettra pas avant bien longtemps) de me verser un quelconque salaire, d’autant plus qu’il s’agit plus pour moi d’assouvir une passion pour la Musique, que d’un but lucratif. \r\nMalheureusement, le 8 novembre dernier, mon Compagnon (avec qui je vivais et avais monté cette auto-entreprise) est décédé. En conséquences, j’ai perdu l’emploi que je venais de trouver et me suis retrouvée sans logement. Je vis actuellement chez ses parents, en attendant que mon dossier pour un appartement un centre ville soit accepté et que je puisse m’y installer.\r\nJ’aimerai donc pouvoir trouver un emploi de moins de 35h par semaine, afin de subvenir à mes besoins, aussi, je me permets de vous proposer ma candidature, pour tous postes que vous auriez de disponibles, et ce, quelle qu’en soit la durée.\r\nJ’ai eu quelques expériences professionnelles dans le domaine de la vente, ainsi que dans l’animation commerciale et publicitaire.\r\nJ’ai pour habitude d’être assez à mon aise pour aborder les gens, j’aime montrer que même une coure rencontre peut avoir de l’importance, sinon dans une vie, au moins dans la journée d’une personne. J’apprécie également de pouvoir conseiller les gens en fonction de leurs besoins, mais aussi de leurs goûts et de leur personnalité. Ce dernier point m’amène d’ailleurs à préciser que mon attrait pour la Philosophie et la Psychologie me permet de cerner les personnalités plus facilement et fait que je trouve toujours un grand intérêt à m’investir et à travailler directement en contact avec les gens. Par ailleurs, je m’adapte assez aisément à la politique et à la meilleure manière de représenter comme il se doit l’image des entreprises qui acceptent de placer leur confiance en moi.\r\nPour finir, j’ajouterai que mes principaux centres d’intérêts sont la lecture, l’écriture, la cuisine, la photographie, la musique, mais aussi la couture et la Nature...\r\nEn espérant avoir su susciter vôtre intérêt, je reste à votre disposition pour toute information supplémentaire et pour tout entretien éventuel.\r\nCordialement,\r\nMariline Vésant-Flotte\r\n\r\n FORMATION\r\n2002-2005 lycée ND de Valbenoîte, St Etienne (42) – Baccalauréat Littéraire\r\n2005-2006 faculté de Philosophie, Lyon II (69)\r\ndepuis 2006 formation par correspondance en Psycho-Graphologie via le CIED\r\nSTAGES\r\n2000-2001 cabinet d’avocats de Me Brancier-Jacquier, St Etienne – 1 semaine\r\n Secrétariat, assistance aux audiences…\r\n2001-2002 Institut Médicaux Educatif de Terrenoire, St Etienne – 1 semaine\r\n Aide aux éducateurs spécialisés…\r\n2004-2005 magasin ‘Magie des Pierres’, St Etienne – 1 semaine\r\n Accueil, vente, conseil…\r\n\r\n EXPERIENCE\r\nété 2001 garde d’enfants\r\n au domicile des parents, goûter, jeux…\r\nété 2007 aide à la personne chèques Emploi-Service\r\n entretien et déblayage d’une maison de campagne.\r\n09/2008 hôtesse de street-marketing Agence Crystal\r\n distribution de prospectus sur Soleos et à pieds pour Mutuelle de France.\r\n05/2009 vendeuse KSI Retail & Developpement\r\n accueil, vente, conseil sur le stand Longchamp des galeries Lafayette.\r\n11/2009 hôtesse de street-marketing Charlestown/Austrasia\r\n distribution de prospectus et tickets à gratter pour la promotion d’un parking Urbis.\r\n\r\n QUALITES / CENTRES D’INTERET\r\nMaîtrise de l’informatique: Internet, traitement de texte, photo…\r\nMusique, couture, cuisine, philosophie, psychologie, photographie (modèle et photographe amatrice)...\r\n','Lundi, mardi, mercredi, jeudi: toute la journée.\r\nVendredi: toute la journée jusqu\'à 16h.','30'),(2769,'Mme Notreami','45430','0637913206','22/09/1975','marie','','lundi, mardi , jeudi, vendredi samedi ','37'),(2770,'Mme Boiron','34080','0643270610','31/07/1987','marie','j\'ai travaillé en creche pendant 2ans et de mi et j\'ai effectué des remplacements en maternelle ','lundi, mardi , jeudi , vendredi','30'),(2771,'Melle Ettonia','57070','0387746824','09-08-1991','celibataire','aucune dans le menage actuellement etudiante en optique','lundi et mardi apres 18h et samedi matin ','3'),(2772,'Melle ETTONIA','57070','0687207032','09/08/1991','celibataire','aucune dans le menage. actuellement etudiante en optique','lundi,mardi et vendredi aprés 18h et le samedi matin','3'),(2773,'Mme Karra','13003','0671606853','25.09.87','celibataire','ash en maison de retraie mont olivet service heilzeimer(marseille) auxiliaire de vie maison de retraite villa david (aubagne)','lundi matin,mardi après-midi,mercredi marin,jeudi matin,vendredi matin,samedi matin','5'),(2774,'Melle MERY CHRISTELLE','33540','0678816063','17/12/1972','celibataire','7 ans dans la garde d\'enfants dont 3 en tant que nourrice à domicile (garde des enfants + entretien du linge et de l\'habitation de mes employeurs) travaille pour quelques particuliers','Mardi et Jeudi toute la journée','20'),(2775,'Mme Strauss Carine','66170','0680741367','090873','marie','pendant 10 ans et sous differentes enseignes de repasseuse a responsable de pressing','lundi mardi jeudi vendredi toute la journee mercredi que le matin','30'),(2776,'Mme Lorette Isabelle','57810','0664624022','02-09-1970','marie','cuisinière dans des lycées et collège.Mise en disponibilité pour élever un enfant de moins de 8ans.me suis occupée d\'une personne âgée jusqu\'à son décès(lessive, papier, ménage,....)','lundi toute la journée,mardi, jeudi et vendredi les matins','20'),(2777,'Mme Louise-Marie Fastrez','59171','0359383893','23-12-1960','marie','De 1978 à 1984\r\nEmployée en faîencerie\r\n\r\nDe 1990 à 2000\r\nEmployée de vente:travail en caisse,en rayon,commandes,cuisson pains et viennoiseries','Lundi après-midi\r\nMardi;jeudi,vendredi la journée\r\n','15'),(2778,'Melle Massaloux','34110','0615492958','27/05/1979','celibataire','10 ans de commerce et parrallelement de l\'entretien de maison et actuellement en poste de 15h a prodomis, je cherche à compléter mes heures.je fais ce travail avec passion.','LUNDI ET MARDI','18'),(2779,'Mme Rais Imen','13002','0491315051','04/05/1984','marie','\r\n AIDES à DOMICILES (2 ans d’expériences)\r\n \r\n AOUT – novembre 2009 : la joie de vivre\r\n Réalisation du ménage\r\n Préparation des repas\r\n Soutien physique et morale\r\n Organisation de la mais\r\n','TOUS LES JOURS:','25'),(2780,'Mme MARSTEAU','91120','0650235559','1974','marie','Je suis commerciale sédentaire j\'ai un niveau BAC+2 et je travaille dans une société qui distribue des logiciels. Je souhaite avoir un emploi d\'appoint.','SAMEDI','5'),(2781,'Melle HASTERT Valérie','54700','0679205031','04/02/1964','autre','J\'ai été aide à domicile,puis auxiliaire de vie auprès de personnes âgées,handicapés(enfants) et famille.j\'ai 7 ans d\'expérience dans le domaines de la personne à domicile.','lundi de 9h à 16h,mardi idem,jeudi idem et le vendredi de 9h à 12h','20'),(2782,'Mme Violleau','44230','0660961426','03/10/1952','celibataire','20 ans de ménages, repassage, cuisine et garde d\'enfants chez des particuliers','A négocier','25'),(2783,'Mme AIT SIDI ABDELKADER','91000','','','marie','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2784,'Mme AIT SIDI ABDELKADER ZINEB','91000','0646287549','06/12/1988','marie','','SEMAINE ET WEEK END\r\n','20'),(2785,'Mme Bendriss Fatma','75010','0688193538','20 09 1974','celibataire','2 ans dans la garde enfants;1ans dans le menage.ancienne professeur de lange arabe ','lundi matin; mercredi matin;jeudi matin;','10'),(2786,'Mme Bendriss Fatma','75010','0688193538','20 09 1974','celibataire','2 ans dans la garde enfants;1ans dans le menage.ancienne professeur de lange arabe ','lundi matin; mercredi matin;jeudi matin;','10'),(2787,'Mme Bendriss Fatma','75010','0688193538','20 09 1974','celibataire','2 ans dans la garde enfants;1ans dans le menage.ancienne professeur de lange arabe ','lundi matin; mercredi matin;jeudi matin;','10'),(2788,'Mme Bendriss Fatma','75010','0688193538','20 09 1974','celibataire','2 ans dans la garde enfants;1ans dans le menage.ancienne professeur de lange arabe ','lundi matin; mercredi matin;jeudi matin;','10'),(2789,'Mme Taleb Farida','93000','0667188939','13051987','marie','debutante','du lundi au vendredi','35'),(2790,'Mme Perez','66450','0601860372','25/07/1965','marie','secretaire \r\nash\r\nfemme de ménage chez des particuliers et pour une societé\r\ngouvernante dans une clinique','le lundi, le mardi, le mercredi matin, le jeudi et le vendredi matin','35'),(2791,'Melle SYLVAINCE Manuelita','75011','0632920454','30/09/1990','celibataire','CHEZ DES PARTICULIERS ET EXPERIENCE PERSONNELLE','DU LUNDI AU SAMEDI','15'),(2792,'Mme Pradel Monique','31370','0689888667','','celibataire','bj a partir de janvier je vais habiter a barcares je cherche du travail comme femme de ménage car depuis l\'age de 16 ans je travaille dans cette branche merci','5 jours par semaine merci','35'),(2793,'Melle UMANDE Christelle','94700','0607521917','27/02/1989','celibataire','Cet emploi m\' intéresse vivement, et je crois correspondre aux conditions exigés.\r\nJ\' ai une ewpérience dans le ménage lorsque je gardé des enfants chez des particulier\r\n\r\nTrès méthodique et rigoureuse dans mon travail, je sais respecté les règles d\'hygiènes les plus strictes et suivre scrupuleusement les consignes de sécurité.\r\n\r\n\r\nMa facilité d\' adaptation, et ma persévérance m\' ont permis de progresser dans l\'ensemble des taches qui m\' ont été confiées.','Exemple : dISPONIBLE TOUT LE TEMPS SAUF PARFOIS LE MARDI.','18'),(2794,'Mme Mallick','57412','0357093565','07031967','marie','j\'ai 2 ans experience.aux centre hospitalier et dans une banque et supermarcher','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2795,'Mme Lahcene Meriem','30000','0670657709','18 01 1962','celibataire','aucune ( je fais le ménage chez moi)','toutes les aprés midi','20'),(2796,'Mme Lahcene Meriem','30000','0670657709','18 01 1962','autre','aucune ( je fais le ménage chez moi)','toutes les aprés midi','20'),(2797,'Mme Payet Marie France','13011','0625508855','25101960','marie','8ans experience aupres des personne agees ','je recherche du travaille toutes les apres midi du lundi au vendrdedi je fais du menage , preparer leur repas et fait lescourses merci de repondre merci d avance ','25'),(2798,'Mme CARASCO','34280','0467122068','03/03/53','marie','FEMME TOUTE MAIN MENAGE CHEZ DES PARTICULIERS MENAGE DANS UN CABINET COMPTABLE VENDEUSE EN BOULANGERIE','lundi,mardi,mercredi,jeudi, vendredi tous les matins','15'),(2799,'Mme TALON LYNE','44100','0617738274','21/01/1978','marie','','MARDI APRES MIDI,MERCREDI MATIN ET APRES MIDI, JEUDI MATIN','12'),(2800,'Melle Campo Jessica','83520','0622478892','25-09-1989','celibataire','Travaillé deux été ( mai a octobre) dans une villa : ménage,entretien piscine, préparation des lits, repassage, jardinage.','je travail a mis temps j\'ai donc de nombreuses possibilités','15'),(2801,'Melle BAKIR Nabila','34096','0618007126','07/03/1983','celibataire','','LUNDI,MARDI,VENDREDI,SAMEDI,DIMANCHE','20'),(2802,'Mme Mennad Amel','13001','0626075291','12/03/83','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(2803,'Mme Mennad Amel','13001','0626075291','12/03/83','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(2804,'Mme Mamouni Laila','34090','0678534914','08.05.1984','marie','1ans d\'expèrience','disponible tous les jours de la semaine','20'),(2805,'Mme Bazri Rachida','30000','062998208','24/04/1986','celibataire','2004 : Stage Froggy pret a porter: \r\nrangement, reception des colis, caisses\r\n\r\n2005: hotel maeva : \r\nentretien des bingalos\r\n\r\n2006: leroy merlin castorama:\r\ninventaire\r\n\r\n2006-2009: Alter service \r\nagent de service\r\n\r\n2006-2008:aider nimes bagnols ales\r\nremise en etat\r\n\r\n2007: aider carremeau \r\nreception\r\n\r\n2007: saur\r\nagent de service\r\n\r\n2007-2009: aider carremau \r\nagent de service\r\n\r\n2008: fit conseil\r\nagent de service\r\n\r\n2009: cristal net\r\nresponsable qualité\r\n\r\n','de suite','35'),(2806,'Melle Drif','34090','0648683189','04/01/1985','celibataire','j\'ai déja fais le ménage chez des particuliers ','samedi,dimanche,vendredi aprés midi,mardi aprés midi','3'),(2807,'Mme MANCINI','57190','0382342812','24021963','marie','10 ans d\'expériences, particuliers et entreprises','lundi mardi mercredi ','20'),(2808,'Melle Diot Ludivine','34980','06.15.36.40.89','23/04/1985','celibataire','aide a domicile chez nestor services et koudmain services, agent des services hospitaliers clinique du mas de rochet.','tout le temps','25'),(2809,'Melle Caillier','59580','0621613290','23/02/1982','autre','J\'ai deja eu l\'occasion de travailler auprès de partiuliers mes taches été repassage, poussière, mise du linge en machine et étendage de celui ci, lavage des sols...','je sui disponible le lundi, mardi , jeudi, vendredi de 9h30à 11h30 et de 14h00 à 16h00 et le samedi matin sans restriction d\'horaire je peut aussi si necessaire travailler le dimanche matin...','15'),(2810,'Melle Rabehasy Irina','92160','0623557650','20/01/1975','autre','Je suis pro en ménage et en repassage','Lundi,mardi,jeudi et vendredi','20'),(2811,'Mme HMIDOU','13012','0688792800','01.01.55','autre','ASSISTANTE DE VIE DEPUIS PLUS DE 10 ANS jour et nuit (HOME SERVICE)\r\n','mercredi à partir de 16H,\r\nLE WEEK END toute la journée, LES NUITS DE VENDREDI ET SAMEDI et le MOIS D AOUT TOUTE LA JOURNEE ET LA NUIT. ','6'),(2812,'Mme El Mokadem Farida','sant gille','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2813,'Mme Didier Katty','13011','0646624416','21081961','autre','18 mois a SOMENET remplacements en maison de retraite marseille et Rognes\r\n6 mois remplacements d\'agent de mairie Rognes\r\n24 mois agent d\'entretien chez Buggeia nettoyage\r\n6 mois chez Net hotel ','Lundi,mardi,jeudi,vendredi toute la journee.\r\nMercredi matin.','35'),(2814,'Melle Maleska Aleksandra','34000','0630859961','17-03-1985','celibataire','2009-08 Fille Aupair, garde des enfants,menage et repassage (de juillette à novembre)\r\n2008-07 menage et repassage chez des individuels 8h par semaine, à Grasse ( de septembre à juin)','Disponibilités:\r\nlundi: matin\r\nmardi : non disponible (hors vacances scolaires)\r\nmercredi:toute la journée\r\njeudi: après-midi\r\nvendredi: après-midi\r\nsamedi: toute la journée','25'),(2815,'Mme Hamzaoui Djamila','57100','0671495369','24/10/1971','marie','1999/ 2009 ','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(2816,'Melle Fouhal','13003','0620828464','06/09/1981','autre','femme de chambre dans une Auberge de jeunesse pendant quatre mois.','lundi,mardi,jeudi,vendredi(9hà17h)mercredi et samedi(10hà20h)','30'),(2817,'Melle Fouhal Noria','13003','0620828464','06/09/1981','autre','j\'ai travaillé dans une Auberge de jeunesse pendant quatre mois.','lundi,mardi,jeudi,vendredi(de9hà17h)le mercredi et samedi(10hà20h)','30'),(2818,'Mme Dounia Khattat','34000',' 0615879261','23/11/1981','marie','madame,monsieur bonjour:\r\n\r\nje suis bachellière,et j\'ai un diplome en informatique,et aussi j\'ai passé 2 ans d\'expérience le domaine de ménage et repassage ainsi que aide des personne agés\r\n etje vous souhaitemadame,monsieur\r\n bonne fète','je suis disponible toute la semaine','30'),(2819,'Melle Tesniere Soizic','35136','0632607140','27/12/1989','celibataire','','lundi,mardi,jeudi,vendredi matin jusqu\'a 16h','15'),(2820,'Melle BENOUN JEANNE MARLYSE','75012','0620699478','22081983','celibataire','FEMME DE CHAMBRE HOTEL MILLENIUM/ BEAUGRENELLE HOTEL','TEMPS PLEINS','35'),(2821,'Melle Benedic Audrey','57050','0634122448','18/09/1986','celibataire','vendeuse electrodomestique saturn 8 mois\r\nhotesse de caisse ikea 10 mois\r\nserveuse 2 mois saisonnier restaurant la villa\r\nanimatrice restauration scolaire 1 ans\r\nagent d\'entretien gsf 2 mois \r\nsans permi en cour','lundi mardi mercredi jeudi vendredi samedi','30'),(2822,'Melle Scholten Bénédicte','44100','0669560832','24/03/1961','autre','','Mercredi et Vendredi matin','06'),(2823,'Mme Guerin Corinne','56800','0297743768','0297743768','marie','salariee pour l\'entreprise pour COLETTE GARGAUD à Toulouse, entretien de la maison, repassage, ','du lundi au vendredi, sauf le mercredi, a partir de 9h à 17h','25'),(2824,'Mme Guerin Corinne','56800','0297743768','20081972','marie','salariee pour l\'entreprise colette GARGAUD pendant 2 ans, basee à TOULOUSE','du lundi au vendredi sauf le mercredi de 9h a 17h pas de vehicule personnel, moyen de transport car PLOERMEL-RENNES','25'),(2825,'Melle Barbezier Romy ','34140','0628412886','24081988','celibataire','cap petite enfance et deja travaillé a m\'occuper de personnes agées menage courses...','disponible de suite','30'),(2826,'Melle Akanour Halima','34090','0642693016','06021987','celibataire','garde de personne agée pendant plus d\'un an et demi\r\nGarde d\'enfant pendant plus de 3 ans \r\naide a domicile ','Lundi:toute la journée, MArdi aprésmidi, Mercredi: toute la journée, Vendredi apresmidi, Samedi: toute la journée',''),(2827,'Melle Braneyre','34000','0642151100','18/11/1988','celibataire','* Heures de ménage + service dans un CAT\r\n* Service dans un bar-brasserie durant environ 4 ans\r\n* garde d\'enfants\r\n* accompagnement en séjours de personnes handicapées\r\n ','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(2828,'Melle Imelloul Amel','57310','0699778572','1992','celibataire','','toutes les vacances et les week-end',''),(2829,'Mme Charbonnier Francoise','91300','0615039377','12121960','celibataire','',' tout les jours','35'),(2830,'Mme ','84500','0950609702','131164','celibataire','MENAGE REPASSAGE ENTRETIEIEN DE LA MAISON PREPARATION DES REPAS COURSE ','MATIN OU SOIR DISPONILE DE SUITE','30'),(2831,'Melle LABIADH MANELLE','13002','06 66 57 96 69','24.02.1988','celibataire','MILITAIRE','DU LUNDI AU VENDREDI A PARTIR DE 16H00 ET LES WEEK END TOUTE LA JOURNEE','8'),(2832,'Melle Legot Cecile','35510','0601426808','24051973','celibataire','je travaille actuellement depuis plus de 3 ans dans une societe concurrente a la votre , mais je souhaiterai en partir car celle-ci me paie tres mal, aucun remboursement pour les frais de transport.... et autres....','le jeudi toute la journee','10'),(2833,'Mme Akhmadov','57100','0382347425','19/02/1969','autre','J\'ai travaillé au Quick comme femme de menage pendant 2 ans et depuis mars 2009 je travail a domicile.','Lundi matin, mardi matin, mercredi\r\njeudi matin.','80'),(2834,'Melle ','34000','0637117535','28/10/1985','celibataire','experience en menage d\'une année à l\'hotel le bellevue à caen et l\'hotel du cheval blanc à honflèur ','à partir du mois de février 2010 lundi,vendredi,samedi et dimanche matins','25'),(2835,'Mme CHEVRE ELISE','57525','06 88 93 14 36','16/02/1955','marie','aIDE A DOMICILE - AUXILIAIRE DE VIE ','LUNDI MARDI MERCREDI JEUDI VENDREDI \r\nMATINS ET APRES-MIDI ','35'),(2836,'Melle Kaddouri Sabah','13014','0679852869','30/11/1990','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2837,'Melle Kaddouri Sabah','13014','0679852869','30/11/1990','celibataire','sans expérience','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2838,'Melle BOUARECH Khedidja','34000','0621103150','05/04/1984','celibataire','2006-2007: Responsable de caisse dans un magasin de vente de vêtements pour enfants.\r\n\r\n2006-2006: Aide en cuisine (aide à la préparation, plonge) dans une pizzeria.','Lundi: l\'après midi à partir de 13h\r\nMercredi: Le matin\r\nJeudi: L\'après midi à partir de 13h\r\nVendredi, Samedi et Dimanche: Journée complète \r\n','10'),(2839,'Melle Louanchi Sabine','13006','0658350147','05021977','marie','manutention dans les legumes \r\nmanutention dans les produit hopital\r\nembaleuse de bonbon\r\nmenage cher quelque perssone agée','lundi mardi mercredi jeudi et vendredi','20'),(2840,'Mme Quiring Adrienne','57500','06.25.30.79.60','06.03.1970','marie','formation d,assistante de vie aux familles, des stages a la residence detschviller (unité alzheimer) , maison de retraite le hetre pourpre, a domicile 57, une evaluation au milieu de travail a hohberg.','lundi, mardi, mercredi, jeudi,vendredi.','20'),(2841,'Mme Sy Fatoumata','13010','0665485812','3 OCTOBRE','marie',' J\'ai beaucoup travaller dans des maison bourgeoise et la je cherche un boulot pour mocupper',' \r\nTous les jours sauf samedi et dimanche','5h'),(2842,'Melle Machu','59530','0687120315','08/01/1987','autre','Inventaire, hôtesse de caisse, divers stages ( exploitation fruitière, pâtisserie, pharmacie, haras)','Etant en licence par correspondance, j\'ai un emploi du temps assez souple','10'),(2843,'Melle Raphaële HEBRAS','34070','0609884334','17091976','celibataire','J\'ai déjà effectué des ménages chez des médecins ce qui requiert beaucoup de sérieux et de rigueur','tous les jours','35'),(2844,'Melle BARTHELEMY Marie-Laure','54000','0609459203','01/07/1990','celibataire','femme de chambre à l\'hotel Mercure ,agent de services hospitaliers aux Ophéliades et au Clos pres ,aides aux ménages chez les particuliers ( Proxi Alliance - Home alliance )','Tous les jours ','30'),(2845,'Melle BARTHELEMY Marie-Laure','54000','0609459203','01/07/1990','celibataire','femme de chambre à l\'hotel Mercure ,agent de services hospitaliers aux Ophéliades et au Clos pres ,aides aux ménages chez les particuliers ( Proxi Alliance - Home alliance )','Tous les jours ','30'),(2846,'Mme Noal Marie Christine','34470','0616291828','270253','autre','je suis gouvernante chez un médecin depuis 9 ans \r\nje m\'occupe d\'une petite fille de 9 ans, cuisine ,ménage ,sortie, petite comptabilité;\r\nje dispose de temps libre depuis cette nouvelle année scolaire ','mardi,jeudi ou vendredi matin','8'),(2847,'Mme Perez','13011','0491937139','12031985','celibataire','bonjour jai 3 ans experience','du lundi au vendredi','35'),(2848,'Mme Darbera Halima','13005','0617904591','01061981','marie','3ans d experiences chez les particuliés.personnes agés.menages ds les bureaux(onet)','disponible tous les jours meme le weekend',''),(2849,'Mr ','13005','0621208445','26051978','marie','2ans de netoyages dans les bureaux ','disponible tous les jours meme le weekend',''),(2850,'Mr Darbera Gabriel','13005','0621208445','26051978','marie','2ans de netoyages dans les bureaux ','disponible tous les jours meme le weekend',''),(2851,'Mr MARTIAL Sébastien','34000','0647863680','17/02/1983','celibataire','Débutant dans ce domaine.\r\nSalarié depuis trois ans dans une agence d\'architecture.','Le matin de 6h à 8h30, du lundi au vendredi et le vendredi a partir de 15h.','15'),(2852,'Melle Aleksandra Maleska','34090','0630859961','17-03-1985','celibataire','2009-2008 garde des enfants, ménage et repassage,Sète (juillet à novembre)\r\n2008-2007 garde des enfants,ménage et repassage dans deux familles,Grasse (septembre à juin)\r\n2007-2006 ménage et repassage à Skopje (mars à août)','Lundi: matin\r\nMardi: après-midi\r\nMercredi: toute la journée\r\nJeudi: après-midi\r\nVendredi: après-midi\r\nSamedi: toute la journée','25'),(2853,'Mme Pugliesi Audrey','13013','0491668806','09 avril 1984','autre','ASH dans une maison de retraite \r\nla constance.\r\nservice du petit dejeuner le matin,suivit du nettoyage des chambre et pour finir service du dejeuner le midi.\r\n 16, BOULEVARD HENRI FABRE\r\n13012 MARSEILLE\r\n 04 91 27 34 00 \r\ndu 27 fevrier 2009 au 18 mars 2009','lundi matin,mardi matin,jeudi matin,et vendredi matin.','8'),(2854,'Melle KIZIL Ciçek','57190','','15/06/1986','celibataire','Mission d\'intérim sur un total de 7 mois\r\nVendeuse prêt-à-porter\r\nInventoriste\r\nVendeuse snack restaurant','Du lundi au samedi\r\nMatin et après-midi','30'),(2855,'Melle SICRE STEPHANIE','34090','06 35 13 63 88','28/08/89','celibataire','2 mois a adhap service en tant qu\'aide a domicile\r\nstages: \r\nmaison de retraite \"l\'enclos saint léon\" à salon de provence\r\nmaison pour tous \"frederic chopin\" mtp\r\nmaternelle\" la ventarelle\" lambesc\r\nl\'association \"secours populaire\" à mtp \r\n','du lundi au samedi inclus toute la journée','25'),(2856,'Melle BRET','93200','0659275755','14061985','celibataire','Mènage : Débutante motivée\r\n\r\n- Réceptionniste ( 1 ans )\r\n- Garde d\'enfant à domicile ( 1ans )\r\n- hôtesse de caisse ( 3 ans )','Tous les matins ( sauf le weekend )','20'),(2857,'Melle BRET','93200','0659275755','14061985','celibataire','','Lundi matin\r\nmardi matin\r\nmercredi matin\r\njeudi matin\r\nvendredi matin','20'),(2858,'Melle TOLONJANAHARY Daomby Lucienne','13003','0678408265','28/07/81','celibataire','Je suis une étudiante serieuse et toujours disponible parce que je fais mes études à distance,j\'aime m\'occuper des autres et les satisfaires.J\'ai dejà travailler avec les enfants pendant plus de 2ans et j\'ai fait en même temps le ménage...','lundi toute la journée;mardi matin et soir,mercredi toute la journée,jeudi après-midi et soir,samedi toute la journée et soir','32'),(2859,'Mme Sekhri Fadhila ','13015','0619960427','02 07 1982','marie','grande distribution ( mise en rayon), ménage chez les particuliers, aide à domicile ( courses pour personnes agées,ménages ect...)','lundi,mardi,jeudi et vendredi ainsi que le samedi','25'),(2860,'Mr CONSTANCIS','66000','0645221758','20041984','celibataire','Mes expériences professionnelles sont hôtellerie restauration, création d\'entreprise, intérim.','Du lundi au Vendredi','25'),(2861,'Melle CASTRONOVO','66000','0685956933','30121984','celibataire','J\'ai de l\'expérience dans le domaine de l\'aide a la personne, je me suis déja occuper d\'enfants et de personnes agées.','Du lundi au Vendredi','30'),(2862,'Mme BILLANGE','13200','0490912855','07/08/1979','marie','diplômée d\'un BEP carrières sanitaires et sociales\r\nstages en maison de retraite comme ASH','le lundi, mardi, jeudi, vendredi et samedi de 9h à 16h','30'),(2863,'Mme HMIDOU HAFIDA','13012','0688792800','1/1/55','autre','JE TRAVAILLE POUR HOME SERVICE DEPUIS PLUS DE 10 ANS EN QUALITE DE GARDE D ENFANTS (PERI-SCOLAIRE), ASSISTANTE DE VIE, AIDE MENAGERE, FEMME DE MENAGE ET...','LES SAMEDIS, DIMANCHES, JOURS FERIES, LES NUITS, LE MERCREDI A PARTIR DE 16H ET AOUT TOUTE LA JOURNEE ET LES NUITS ','21'),(2864,'Melle Ettaki Laila','34090','0617759554','11 01 1986','celibataire','-Travail en tant que femme de ménage occasionnel à domicile au Maroc chez une française.\r\n-Stage dans l\'agrotourisme en Corrèze,( reception ds touristes, préparation des chambres d\'hotes, changement des drapts quotidiens, faire le linge, les lits, nettoyage des salles de bain,...).\r\n-baby sitting pour des enfants entre 1 et 10 ans.','samedi après midi \r\nvendredi après midi \r\nmercredi et jeudi matin ','10'),(2865,'Melle Yahyaoui','13008','0679943684','02021984','celibataire','plusieurs experience a ma disposition jai travailler chez des particuliers a l\'hopital,en service gerontologie jai une formation hygiene et sécurité , j\'ai travailler 1 ans chez iss et chez onet jai travailler dans une assurance ménage le soir','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(2866,'Melle Oubada Mélissa','13013','0665029995','11/10/1990','celibataire','animatrice centre aéré, garde d\'enfant,femme de menage dans entreprise dans le batiment.','vacance scolaires du lundi au samedi et weekend.\r\n','35'),(2867,'Melle KADDOURI SABAH','13014','0679852869','30-11-1990','celibataire','2008/2009 diplome Bep comptabilité\r\n\r\n2007/2008 vacances d\'été de juin a juillet.travail d\'aide ménégere \r\n','je suis disponible tout les jours ','35'),(2868,'Mme LAMANDA Marie-Claire','34770','0689990866','17/06/1951','autre','En tant que bénévole pour les personnes agées, j\'ai effectué le ménage, les courses, taches administratives, accompagnement des personnes devant se déplacer chez le medecin .Dame de compagnie.','tous les jours de la semaine','30'),(2869,'Melle Le Laidier Béatrice','44470','0272021984','13061970','celibataire','mise en rayon le matin dans un super u depuis 20 ans','lundi mardi mercredi jeudi vendredi après-midi','10'),(2870,'Mme ','67120','0388493364','14121962','marie','20 ans d experience','lundi apres midi mercredi apres midi','6'),(2871,'Mme Muller','13009','0637353054','02/02/1960','celibataire','intervenante a domicile pour personnes agées..aide a domicile pour particuliers','mercrdi jeudi lundi apres-midi','15'),(2872,'Melle RIEBEIRO DO REGO','33130','0660946806','22/12/1987','celibataire','EXPERIENCES DE 5 ANS,\r\nPOUR DES PARTICULIERS ET ENTREPRISE\r\n','lundi matin,mardi matin, mercredi matin,et apres midi; jeudi matin et vendredi a matin','25'),(2873,'Mme Guenaoui Nora','13003','0694603229','170465','celibataire','un an d experience','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(2874,'Melle Carron Laetitia','34740','0669614301','15/04/1987','celibataire','ADMR de castries: 5 mois\r\nGarde enfant:4 ans','lundi, mardi,mercredi, jeudi vendredi','35'),(2875,'Melle RAKOTOARISON','34080','0666019803','31/05/1990','celibataire','Je justifie déjà d\'une éxpérience professionnelle d\'aide à domcile.\r\nDiscrète,je sais prendre des initiatives en services et entretiens','tous les jours','20'),(2876,'Melle Gallois Pauline','34400','0621883081','29/05/1985','celibataire','Actuellement salariée de l\'éducation nationale en tant qu\'assistante d\'éducation, je compte changer d\'emploi porchainement. Je souhaiterai alors complèter ce nouveau travail ( horaires de 15h à 19h les lundis, mardis, jeudis et vendredi- mercredi toute la journée- samedi matin) par des heures de ménage.','Lundi matin, mardi matin, jeudi matin et vendredi matin','20'),(2877,'Melle Elmaadadi','34070','0689285709','06/09/1988','celibataire','service en restauration','tous les jours','30'),(2878,'Melle VALERIUS','34070','0668295876','28 01 1990','celibataire','','du lundi ou jeudi a partir de 18h','3h'),(2879,'Melle BARTHELEMY Marie-Laure','54000','0609459203','01/07/1990','celibataire','- femme de chambre ( hotêl Mercure )\r\n- stage d\'agent d\'entretien hospitaliers aux opheliades et aux clops pres ( maison de retraite )','Je suis disposée a travailler tous les jours de la semaine même le dimanche ','35'),(2880,'Mme Dulary Renata','66680','0626074505','24/10/1964','marie','Actuellement:\r\nAide ménagère chez des particuliers\r\n\r\nJanvier 2004 - 2008\r\nAuxiliaire de vie + aide ménagère chez des personnes âgées.\r\n\r\nSeptembre 2000 - 2003\r\nAuxiliaire de vie et aide ménagère chez un particulier','Lundi, mardi, mercredi, jeudi, Vendredi: toute la journée.\r\nSamedi matin','35'),(2881,'Melle LICHEHEB Sana','34090','0699734677','04/05/1985','celibataire','Bonjour, \r\nJ\'ai une bonne expérience dans le domaine de ménage car j\'ai commencé à travailler depuis 4 ans (à côté de mes études supérieurs, dans le but de financer mes études). ','Disponibilité:Tout les soirs de Lundi, Mardi, Mercredi, Jeudi, Vendredi et le samedi toute la journée.','20'),(2882,'Melle Rancy Ludja','91130','0678264081','13/09/1990','autre','cap restaurant au buffalo grill\r\n','du lundi au vendredi de 9h a 18h','35'),(2883,'Mme LE MENN MONIQUE','13009','0491259806','05/06/1958','celibataire','RETOUCHES COUTURE REPASSAGE AGENT ADMINISTRATIF ','LUNDI MARDI MERCREDI JEUDI VENDREDI','20'),(2884,'Mme Charbonnier Francoise','91300','0615039377','12121960','marie','agent de service','tout les jours','35'),(2885,'Mme Schenck Sandrine','34110','0660836856','10/05/1970','autre','sté onet 10 ans d expérience','lundi,mardi,mercredi,jeudi,vendredi','25'),(2886,'Melle POHARDI CHARLOTTE','44300','06 23 69 20 38','30101989','celibataire','j ai travailler pour atmos proprete ','lundi toute la journee le mercredi toute la journee vendredi toute la journee','35'),(2887,'Mme Ladriere Virginie','59570','0327531110','08071976','autre','.remplacemente pour la msa\r\n.actuellement en cdd pour adecco a domicile\r\n.remplacement de 4 nuit au foyer de vie de la longueville\r\n.employée de maison chez particulier pendant 1 ans\r\n','mardi apre-midi\r\njeudi apres-midi\r\nvendredi la journée \r\nsamedi apres-midi','10'),(2888,'Mme BALLY Isabelle Nathalie','57980','0387025853','28/11/1973','marie','2001/2009 : Employée libre service Hypermarché E.LECLERC\r\n1997 : Stage MAVE Ouvrière de production PETIT NICE\r\n1996/1997 : Secretaire médicale Hopital MARIE-MADELEINE\r\n1994/1995 : Ouvrière de production Chocolaterie SARRELOUIS','du lundi au samedi matin','20'),(2889,'Mme CASTELLA SYLVETTE','34170','0631975280','06/02/0','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2890,'Mme CASTELLA SYLVETTE','34170','0631975280','06 02 1951','autre','VENDEUSE EN CREMERIE CHARCUTERIE EN GRANDE SURFACE ACTUELLEMENT A LA RECHERCHE D EMPLOI LICENCIEMENT A CAUSE D UN ACCIDENT VEUX ME RECONVERTIR AUX SERVICES D AIDE A DOMICILE DES PARTICULIERS ','TOUS LES JOURS DE LA SEMAINE SAUF LE DIMANCHE MATINS OU APRES MIDI ','20'),(2891,'Mme CASTELLA SYLVETTE','34170','0631975280','06 02 1951','autre','VENDEUSE EN CREMERIE CHARCUTERIE EN GRANDE SURFACE ACTUELLEMENT A LA RECHERCHE D EMPLOI LICENCIEMENT A CAUSE D UN ACCIDENT VEUX ME RECONVERTIR AUX SERVICES D AIDE A DOMICILE DES PARTICULIERS ','TOUS LES JOURS DE LA SEMAINE SAUF LE DIMANCHE MATINS OU APRES MIDI ','20'),(2892,'Mme SCHNEL','56100','0698166339','1986','marie','','TOUTES LES SEMAINES MEME LES JOURS SAMEDI ET DIMANCHE ','37'),(2893,'Mme SCHNEL','56100','0698166339','1986','marie','','TOUTES LES SEMAINES MEME LES JOURS SAMEDI ET DIMANCHE ','37'),(2894,'Mme Pontonnier','30200','0689480756','22051951','celibataire','aide soignante58ansretraitèe25ansd\'experienceengeriatrie','du lundi au vendredi 1h toutes les apres midi','5'),(2895,'Mme Gignol Daniele','34850','0685363426','11/01/1961','marie','PARCOURS PROFESSIONNEL\r\n\r\n02/03/2009 au 18 /11/2009 employer garde d enfants\r\n Préparation des repas \r\n Bain\r\n Jeux diverses activités\r\n\r\n1998 à 2007 Technicienne de fabrication en salle blanche - Société INTERVASCULAR – La Ciotat, 13\r\n- Technicienne de production (contrôle qualité de prothèses cardio vasculaires)\r\n1995 à 1998 Employée polyvalente - Société D.N.L / SUD LAZURE\r\n- Conditionnement – étiquetage – manutention\r\n- garde d’enfant \r\n- ménage repassage\r\n1988 – 1995\r\n\r\n\r\n1982 - 1988 Assistante maternelle – DISS – MARSEILLE\r\n-agreement pour 3 enfants de moins de 3 ans\r\n-garde en périscolaire\r\nAide à domicile chez des particuliers\r\nEntretient courant de la maison\r\nRepassage\r\nCourses\r\n \r\n1978 - 1982 Mécanicienne en confection - Manufactures réunies de confection – Marseille\r\n\r\n\r\nFORMATION\r\n1989 Agreement assistante maternelle n°13C133561 (Bouche du Rhône)\r\n11/2008 Agreement assistante maternelle n° 05F0R01/01 (herault)\r\n Formation prévention et secours civiques de niveau 1 \r\n\r\n1978 CAP mécanicienne en confection - Habillement Fabrication Industrielle\r\n\r\nINFORMATIONS COMPLEMENAIRES\r\nLoisirs : Cinéma, lectures, randonnées, peinture\r\nNotions en informatique\r\n','lundi,mardi,mercredi,jeudi toute la journée','25'),(2896,'Melle De Block Emilie','34000','0672380083','13/12/1984','celibataire','J\'ai travaillé durant 1 an dans une maison de repos comme aide ménagère et j\'ai également travaillé chez des particuliers. ','Samedi Dimanche','5'),(2897,'Mme NEVEU EVELYNE ','35700','02/99/36/32/77','19011964','celibataire','bonjour madame vous m \'avierz deja rencontré en entretien j\'avais deja fait effectuer un test de repassage et vous m\'aviez rappelé pour un test de menage hors je ne pouvais pas ce jour et j\'ai laisser tomber pourriez vous me laisser une seconde chance je recherche toujours des heures et la vous pourrez comptez sur ma présence dans l\'attente d\'une reponse de votre part recevez madame mes salutations distinguées merci','lundi mardi jeudi vendredi a definir avec vous ','20'),(2898,'Mme Schrader','55500','0660484128','28/01/1964','marie','5 ans ','du lundi au dimanche midi','35'),(2899,'Melle Viburni','54240','0683997197','24061961','celibataire','2ans en entreprise diplome assistante de vie sociale','peut importe week end libre','25'),(2900,'Mme Thoelen Cindy','59790','0361924459','19/09/1979','autre','1997,1998 Contrat emploi solidarité auprès du service d’entretien.\r\n Service laboratoire.\r\n (Centre hospitalier Feron Vrau de Lille.)\r\n1999, Vendeuse et responsable de rayon du magasin Chaussa prix.\r\n (Lille.) \r\n1999, Technicienne d’entretien au sein de la société ONET.\r\n (Lille.)\r\n1999, Technicienne d’entretien au sein de la société ISOR.\r\n (Lille.)\r\n2000,2001 Agent des services hospitaliers (ASH).\r\n (Clinique Maison Fleurie Lesquin).\r\n2001, Agent des services hospitaliers (ASH).\r\n (Aile médical Lille).\r\n2001, Agent des services hospitaliers (ASH).\r\n (H.P.M.S Lambersart)\r\n2001,2002 Agent des services hospitaliers (ASH). \r\n (Clinique Maison Fleurie Lesquin).\r\n2002, Technicienne d’entretien au sein de la société TFN.\r\n (Fretin).\r\n2002,2003 Commis pâtissier et vendeuse en boulangerie.\r\n (Guadeloupe).\r\n2004,2005 Préparatrice en pizzeria.\r\n (Guadeloupe).\r\n2007,2009 Agent de service dans une maison de retraite \r\n Clinitex a Lille. \r\n \r\n','l,m,m,j et v de 9h30 a 16h','30'),(2901,'Mr JEAN-PIERRE José','44200','06 50 58 72 20','14/03/1970','autre','Encadrement opérationnel des services ','tous les jours','35'),(2902,'Mme CURRAT','Christiane','0614640283','23/02/1962','marie','J\'ai travaillé un an et demi à faire du ménage en pizzeria et depuis trois mois je fais du ménage dans un kebab avec salle','lundi-mardi-jeudi et vendredi de 8h30à11h','10'),(2903,'Melle DUVERNOY Natacha','34060','0672138088','26/01/1989','celibataire','Etudiante à l\'école d\'agronomie Montpellier Supagro (Bac +4), je dispose de plusieurs mois pour travailler.\r\nJ\'ai travaillé dans le milieu de l\'animation : animatrice BAFA (2 mois), baby-sitting, soutien scolaire.\r\nJe me suis aussi investie dans le monde agricole : stagiaire dans une ferme (8 semaines).\r\nBénévolement, j\'ai travaillé auprès du Secours Populaire Français et de la SPA.','Disponible du 10 janvier à fin juin.\r\nTous les jours de la semaine, week-end compris, matin et après midi.\r\nVéhiculée permis B.','35'),(2904,'Mme Mawili Yama Lutchi','44300','0630312666','19/12/86','celibataire','femme de chambre dans les hotels et chez particulier pendant 4ans.','mardi matin, mercredi et vendredi toute la journée, et tout le week-end',''),(2905,'Melle COTTEZ','44700','0662912331','07/11/1986','celibataire','2005 Stage Comptabilité\r\n Mairie d\'Orvault (Orvault, France)\r\n - comptabilité,gestion \r\n - différents travaux de secrétériat (standard téléphonique, frappe de documents)\r\n\r\n 2007 Stage en centre équestre\r\n Centre équestre la Noue Verriere (La Chapelle Sur Erdre, France)\r\n- Entretien des écuries (nettoyage des box et de la structure équestre)\r\n- Gestion des chevaux (travail, sorties au pré, gestion de l\'alimentation)\r\n\r\n 2007 - 2007 Stage en poney club\r\n Poney club du houssais (Saint Herblain, France)\r\n- Entretien des écuries (nettoyage des box et de la structure équestre)\r\n- Gestion des chevaux (travail, sorties au pré, gestion de l\'alimentation)\r\n- Cours d\'animation à poneys (enfants, handicapés)\r\n\r\n 10/2008 - 02/2009 Palefrenière\r\n Ecurie des Harmonières Brice Luda (La Chapelle sur Erdre, France)\r\n- Entretien des box et de la structure équestre\r\n- Sorties au marcheur et au padock\r\n- Gestion de l\'alimentation des chevaux (calcul des rations adaptées pour chaque cheval)\r\n- Gardiennage des écuries lors de l\'absence du propriétaire\r\n\r\n 10/2009 - 10/2008 - 02/2009 Livreuse de journaux publicitaire\r\n ADREXO (Orvault, France)\r\nLivreuse de journaux publicitaires en boites aux lettres','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(2906,'Mme ALVES LORRAINE','57600','0618611853','28/01/1976','marie','J ai beaucoup exercé dans les services a la personne , le ménage l\'entretien de locaux pour diverses entreprises ','lundi, mardi, mercredi et jeudi matin mais aussi lundi,mardi,jeudi apres midi ','25'),(2907,'Melle Vanessa RACH','57540','0684546496','18/04/1988','celibataire','','tous les jours','20'),(2908,'Melle Vanessa RACH','57540','0684546496','18/04/1988','celibataire','','tous les jours','20'),(2909,'Mme Kemp','22350','02 96 83 66 84','11/06/1955','autre','femme de ménage chez des particuliers et en collectivités','sans contraintes','35'),(2910,'Mme TAMBURRINI Nathalie','66140','0608313080','11/03/1965','marie','CENTRE EQUESTRE (23, Entretien des chambres, des sanitaires et parties communes (2 mois).\r\nMénage complet de chalets et apart-hotels à Calpe en Espagne (8 appartements de minimum 80 2 dans la journée en binome)','Lundi, Mardi, Mercredi, Jeudi, Vendredi','35'),(2911,'Melle Lefebvre Laura','35','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2912,'Melle Lefebvre Laura','35','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2913,'Melle Lefebvre Laura','35000','0648299707','10/04/1989','celibataire','Jusqu\'alors étudiante, mes expériences professionnelles se limitent encore à de petits travaux tels que courses, gardes d\'enfants et repassages effectués lorsque l\'occasion se présentait ainsi que mon poste d\'équipière polyvalente chez Mac Donald\'s que j\'occupe le week-end depuis février 2009.','Toutes les journées du lundi au jeudi inclus.','15'),(2914,'Mme Schenck Sandrine','34110','0660836856','10/05/1970','autre','10 ans d expérience dans le nettoyage','tout les jours','25'),(2915,'Mme Bégat Marie','66300','0689843764','28/06/51','autre','commercante, commerciale, thérapeute','tous les jours de la semaine','10'),(2916,'Melle Zeller Aurélie','57070','0618422094','26/07/1982','autre','1an d\'expérience comme préparatrice en pharmacie, 1 an de vente ( responsable d\'un stand de maroquinerie)et 3 ans d\'expérience en tant que nounou au domicile des parents(+ménage)','tous les matins du lundi au vendredi inclus et lundi, jeudi et vendredi aprés-midi','15'),(2917,'Mme Payet Marie-Noelle','91940','0164465402','01/12/1975','celibataire','R-A-S','35h à tout momment nombre d\'heures indéfinie.','35'),(2918,'Melle Patuene Suzana','75','0619273759','021/1/1976','celibataire','2008/2009 : agent de service(pro service, 95)\r\n2006/2007 : auxiliaire de vie dans une maison de retraite (sainte therese, 92)\r\n2004/2006 : auxilaire de vie une maison de retraite (la villa renaissance,92)','du lundi à samedi de 10h à 15h30','25'),(2919,'Melle LEMONO CARLINE SHEILIE','13005','0699016793','05/09/1983','celibataire','EXPERIENCE ASSISTANTE COMMERCIALE\r\n\r\n15 mai-15 octobre 2009 :\r\nStagiaire Chef de Projet Commercial et Communication\r\n\r\nOctobre 2008-Mars 2009 : \r\nRéalisation de deux Projets de Développement Commerciaux : \r\nTutoré et Professionnel : Etude Stratégique et Marketing de la banane plantain en France\r\n\r\nNovembre 2009 \r\n Séminaire de formation : Vin Fruité Catalan et la grande Distribution (Auchan)\r\n\r\n02 au 13 février 2008 : \r\nMission de Vente terrain 2 semaines (Commercial)\r\n\r\nOctobre 2006-janvier 2008 : GABON MECA\r\n Prospection et négociation \r\n Vente et recouvrement des créances \r\n Etablissement des documents de vente \r\n Traitement (Devis, Bons de commande,\r\n des bons de livraisons et facturation\r\n Vente comptoir (matériel informatique)\r\nEXPERIENCE ASSISTANTE DE DIRECTION\r\n\r\nJanv.-sept. 2008 :\r\nCAISSE NATIONALE DE SECURITE SOCIALE\r\n\r\nMai 2006- juin 2006 : GROUPE BOLLORE (SDV)\r\nStage Service Qualité\r\n\r\nJanvier-Mars 2002 : CIMGABON (stage fin de cycle)\r\n\r\n Gestion des tâches Administrative du secrétariat\r\nOrganisation de réunions, voyages, visites…\r\nSaisie, traitement et Classement des dossiers\r\n Rédaction des notes (courrier interne et externe)\r\n Préparation des documents de certification\r\nOrganisation des réunions, conférences et voyages\r\nGestion des disfonctionnements \r\nRéception et orientation des appels téléphoniques\r\nAUTRE\r\nResponsable d’une Agence de Prestation de Service à la personne (Evénementiel) au GABON\r\n\r\nMars –Avril 2006 - Facturière GABON MECA\r\n\r\nAoût-sept. 2004 : SOCIETE D’ENERGIE ET D’EAU DU GABON \r\nTechnicienne de terrain (Service Après Vente)\r\nVérifier et prélever l’état des compteurs\r\nRepérer les compteurs hors usage ou fraudés\r\n \r\nJuin-sept. 2003 Gestion de Cybercafé IFATECH\r\nSept.-Oct. 2002 Gestion de Cybercafé \r\nJuin-août 2001 : CECADO PLUS Caissière/Vendeuse ','lundi : matin, après midi et soir\r\nmercredi : matin, après midi et soir\r\njeudi : matin, après midi et soir\r\nvendredi : matin, après midi et soir\r\nsamedi : matin, après midi et soir\r\ndimanche : matin, après midi et soir','25'),(2920,'Melle Ferrer','30200','','27/01/88','celibataire','j\'ai déja travaillé pour une société qui fait des ménage.\r\nla société ZAK AIDA','mercredi,jeudi,vendredi','15'),(2921,'Melle FERRER','30200','0679723478','27/01/88','celibataire','01/06/05 au 31/08/05\r\nagents de propreté\r\nsociété ZAK AIDA','mercredi, jeudi, vendredi','15'),(2922,'Mme Currat','57380','','23/02/1962','marie','Christiane CURRAT\r\n3 rue de la piscine\r\n57380 Faulquemont\r\nTél. : 06 14 64 02 83\r\ne-mail : filserchristiane@hotmail.fr \r\n\r\n\r\n EXPERIENCES PROFESSIONNELLES\r\n\r\nAgent de production\r\n* 6 ans \r\nMes compétences : - contrôle et tri de pièces\r\n - conditionnement\r\n - déchargement\r\n - ravitaillement des machines\r\n - emballage\r\n\r\nMes employeurs : - A E F Faulquemont\r\n - DODO Saint-Avold\r\n - SMART Hambach\r\n - HOLLMANN Hambach\r\n - LUDWIG Chocolaterie Saarlouis\r\n\r\n*2 ans Aide Cuisinière\r\nMes compétences : - préparation des pizzas\r\n- entretien des locaux\r\n- nettoyage des machines,vaisselles\r\n- préparation de la salle\r\n\r\nMes employeurs : - PIZZA MAISON Longeville les Saint-Avold\r\n - ULKER kebab Faulquemont \r\n\r\n* 6 mois Employée commerciale\r\nMes compétences : - mise en rayon,étiquetage,rangement (puériculture)\r\n\r\nMes employeurs : - RECORD Saint-Avold\r\n\r\n \r\n FORMATION\r\n\r\n\r\n1979 Niveau CAP Industrie de l’habillement\r\nLycée FULRAD de Sarreguemines\r\n\r\n\r\n INFORMATIONS COMPLEMENTAIRES\r\n\r\n\r\nPermis B et voiture personnelle \r\n','lundi-mardi-jeudi et vendredi de 9h à11h','8'),(2923,'Mme Bernhardt Fabiola','54790','0382223114','09/08/1967','marie','mon expérience professionnelle c\'est plutôt chez des amis, famille, sinon j\'ai fait aussi le ménage au domicile d\'un employeur qui a son entreprise juste à côté! autrement étant mère au foyer je sais ce que c\'est de rendre une maison propre (lessive, vaille, repassage, aèré les pièces...)','lundi, mardi, mercredi matin, jeudi et vendredi','20'),(2924,'Mme Bernhardt Fabiola','54790','0382223114','09/08/1967','marie','mon expérience professionnelle c\'est plutôt chez des amis, famille, sinon j\'ai fait aussi le ménage au domicile d\'un employeur qui a son entreprise juste à côté! autrement étant mère au foyer je sais ce que c\'est de rendre une maison propre (lessive, vaille, repassage, aèré les pièces...)','lundi, mardi, mercredi matin, jeudi et vendredi','20'),(2925,'Mme Bernhardt Fabiola','54790','0382223114','09/08/1967','marie','mon expérience professionnelle c\'est plutôt chez des amis, famille, sinon j\'ai fait aussi le ménage au domicile d\'un employeur qui a son entreprise juste à côté! autrement étant mère au foyer je sais ce que c\'est de rendre une maison propre (lessive, vaille, repassage, aèré les pièces...)','lundi, mardi, mercredi matin, jeudi et vendredi','20'),(2926,'Mme Bernhardt Fabiola','54790','0382223114','09/08/1967','marie','mon expérience professionnelle c\'est plutôt chez des amis, famille, sinon j\'ai fait aussi le ménage au domicile d\'un employeur qui a son entreprise juste à côté! autrement étant mère au foyer je sais ce que c\'est de rendre une maison propre (lessive, vaille, repassage, aèré les pièces...)','lundi, mardi, mercredi matin, jeudi et vendredi','20'),(2927,'Melle RUFF Jessica','57200','06/46/49/49/95','16/10/1982','celibataire','agent hospitalier en maison de retraite','du lundi au vendredi de 7h00 à 17h00','35'),(2928,'Melle Bland Anais','30900','0612368944','21/12/1990','celibataire','Je travail actuellement en tant qu\'agent de servicces dans un foyer residence hotel a nimes ! Je suis reconnu comme femme de chambre ! ','Je suis disponible toute la semaine ! Je recherche un autre travail car mon contrat se termine fin février !\r\n','20'),(2929,'Melle Beaumevieille Marlene','34230','0671611152','21.10.1971','autre','je suis aide soignante depuis 13 ans je recherche un complément de revenus soit auprés des enfants ou des personnes agées.','a voir avec mon planning car j\'ai des semaines longues et des courtes\r\n','6'),(2930,'Mme MAHDI Carima','44400','0240656195','01/09/1969','autre','J\'ai été employée de maison pendant près de 8ans et fais les ménages dans les bureaux.\r\nJ\'ai un niveau BTS assistante de gestion. ','je suis libre le lundi de 9H à 17H\r\nmardi 9H à 17 H jeudi 9h à 17H et vendredi 9H 16H','28'),(2931,'Mme AUCHE Chantal','44300','0240251331','13091956','marie','mon expérience serait plutôt dan s le domaine du repassage à mon domicile.','Lundi Après midi\r\nMardi après midi \r\nJeudi Après midi\r\nVendredi matin','8 '),(2932,'Mme Pétré','59129','03..27.70.40.23','18.05.71','marie','mon expérience professionnelle est de 8 années dans la grande distribution mais le nettoyage je connais car je devais respectée les bases d\'hygiène: nettoyage de vitres des rayons ainsi que les sol, frigos avec produits désinfectants, la vaisselle de ts les ustensibles de coupes et actuelle , j\'applique toutes les taches ménagères chez moi avec le plus grand respect pour l\'environnement','mes disponibilités sont ts les jours pr 9h15 j\'usqu\'à 16H15 horaires scolaire du lundi au samedi','3O'),(2933,'Melle Fernandes, Isabel','1030','0485782751','12-7-88','celibataire','je suis une jeunne femme avec de experience qui cherche pour faire du nourrice/nettoyer...sisteme internne! !mon numero est le: 0485782751','Exemple : Lundi matin, Mardi après-midi, etc...',''),(2934,'Melle Domeny Elisa','44100','0643493588','05091990','celibataire','bonjour je suis vraiment motivé pour travaillé chez vous agée de 19 ans j\'ai déja de l\'experience dans le menage ','tout les jours ','20'),(2935,'Mme Huver Agnes','57160','0625574903','30.03.1965','autre','j\'ai travaillé pendant 10 ans dans une maison de\' soins au luxembourg','lundi, mardi, mercredi, jeudi et vendredi matin ou après-midi','35'),(2936,'Mr Messous Idir','34060','0634714626','29/08/1977','marie','EXPÉRIENCE PROFESSIONNELLE:\r\n11/2009- à ce jour: bénévole auprès du secours populaire \r\n03/2003-11/2009: Démarcheur et vendeur en quincaillerie \r\n07/2001-03/2003: Frigoriste\r\n01/1997-01/1999: Maçon carreleur\r\n03/1995-08/1996: jardinier\r\n','7 jours /7. matins et soirs ','35'),(2937,'Melle SEIGNOUX KATELL','35750','0684301004','14/12/1973','celibataire','J AI ETE VENDEUSE CONSEIL DANS LA GRANDE DISTRIBUTION ET EGALEMENT EMPLOYER PAR UNE SOCIETE DE NETTOYAGE POUR LES MAGASINS','TOUTE LA SEMAINE DU LUNDI AU VENDREDI DE 9 H A 17H 30 VOIR 18H','35'),(2938,'Melle Elbiad Chourouk','34000','0645411059','22/02/1990','celibataire','Monsieur,\r\n \r\nVous recherchez une femme de ménage qualifiée ?\r\n\r\nAyant déjà travaillé pour plusieurs particuliers en nettoyage , je possède une bonne expérience de l\'entretien. Sérieuse et consciencieuse, j\'ai appris à travailler rapidement et avec un maximum d\'efficacité.*\r\n\r\nDisponible pour vous rencontrer rapidement, je vous prie d\'agréer, Monsieur, l\'expression de mes salutations distinguées.','tout le temps ','35'),(2939,'Melle FROMY Tracy','44650','0678858287','130790','celibataire','j\'ai effectué un stage en 2008 de 6 semaine en maison de retraite ou j\'ai eu pour mission l\'entretien des locaux ( chambre , sanitaire , couloir , réféctoire)','toute la journé du lundi au vendredi','35'),(2940,'Mme Bozard Paquita','44000','0674818527','14041965','celibataire','préparation des repas dans différentes écoles, nettoyagedes bus,entretien des locaux. De octobre 2009 a décembre 2009, formation d aide a domicile chez Culture et liberté. ','Lundi, Mardi, Jeudi, Vendredi.','20'),(2941,'Mme Berenger','13005','06.60.04.36.47','03.08.1970','autre','pendant 2 ans ménage,repassage et courses deux fois par semaine chez une personne agée (de janv 2007 à juin 2009).','Les lundis,mardis,jeudis,vendredis.','30'),(2942,'Mme Thuongsanaa','35000','0620911632','01/04/1986','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2943,'Melle ROLLAND Julie','35136','06 17 46 56 90 ','14/06/1988','celibataire','Durant trois ans, je faisais tous les samedis ou tous les quinze jours,le ménage dans un gîte loué aux anglais. Le Cambout (22)\r\n\r\nDe 2007 à 2009, j\'intervenais auprès de trois particuliers différents à leurs domiciles, de trois à quatre heures chacuns, toutes les semaines (rangement des chambres, poussières, aspirateurs, nettoyage des salles de bain et cuisine, lavage des sols : carrelage, parquets flottants...). A Bruz, Chantepie et Pont Péan (35)\r\n\r\nEn juillet 2007, j\'étais équipière polyvalente au Mc Donald\'s de Loudéac (22)\r\n\r\nEn juillet et août 2009, j\'étais journaliste saisonnière dans un journal hebdomadaire local à Ploërmel (56)','Tous les jours du lundi au vendredi, sous réserve de quelques cours à l\'université ( pas plus de 10 heures de cours par semaine).','20'),(2944,'Mr Chiloup','34150','0619031102','11/10/10971','marie','Je travaille depuis l\'age de 14 ans, j\'ai effectué divers emplois dans la sécurité, le déménagement, l\'hotellerie, je suis motivé et suis pret a me diversifier...','Je suis disponible le soir a partir de 18h jusqu\'au petit matin et tous les weed-ends',''),(2945,'Melle Mouaissi','34000','0643481311','20/09/1988','autre','2009 Vendeuse de sandwich 1semaine traiteur AYMERICK PEROLS\r\n( parc expo )\r\n\r\n2009 Inventoriste 1mois intérim Proman Leroy Merlin ST JEAN DE VEDAS \r\n\r\n2007-2009 Apprentie vendeuse, 2 ans, Rôtisserie-traiteur GUILLOUT (snack pizzeria) LODEVE\r\n\r\n2008 Femme de chambre 1mois intérim Sovitrat MONTPELLIER\r\n \r\n2007 Employée de libre-service ,1mois , Super U LODEVE\r\n\r\n2005-2007 Secrétaire d\'accueil, 2 ans stage, Conseil Générale de L\'Hérault Agence technique LODEVE\r\n \r\n','tous le temps ','7'),(2946,'Melle Sabeg Marika ','35580','0687369380','25/02/72','autre','nettoyage industrielle , ménage particuliers plus jeune ;polyvalente','lundi, mardi,jeudi après-midi 2yh/jours vers guichen, guipry... ','6 '),(2947,'Melle COTTRON CLAUDIE','44460','0240176709','28/02/1957','autre','2008 REMPLACEMENT D\'ETE- VEILLEUSE DE NUIT -ST MARIE DE REDON\r\n2006 à 2008 AGENT HOSPITALIER AU CHS DE BLAIN \r\n2002 à 2005 AUXILIAIRE DE VIE à DOMICILE ADT NANTES- ADAR NANTES-AAD ST NICOLAS DE REDON-ADNR FEGREAC\r\n2000 à 2002 ASSISTANTE MATERNELLE -CRECHE FAMILIALE ST HERBLAIN\r\n1997 à 1998 AUXILIAIRE DE VIE EN MAISON ACCUEIL à NANTES\r\n1986 à 1997 AGENT DE SERVICE CURE ST PIERRE à NANTES\r\n','LUNDI APRES MIDI LE MARDI TOUTE LA JOURNER LE JEUDI TOUTE LA JOURNER LE VENDREDI MATIN','20'),(2948,'Mme REIS Grâce Marie','57360','06.80.45.68.50','11/02/1964','autre','Femme de ménage pour le cabinet médical de Dr. Dominique Debras, ainsi que pour sa maison (ménage et repassage).','Lundi, mardi, mercredi, jeudi, vendredi (matin et après-midi).','40'),(2949,'Melle Chrétien Marine','34000','0668811999','12/03/1985','celibataire','Vente, étalage et entretien d\'une boutique.\r\nRestauration rapide: préparation, vente, hygiène et service \r\nFabrications d\'objets en céramiques\r\n\r\n','Tous les jours, tous les créneaux horaires.','15'),(2950,'Melle LEGODEC Océane','34000','0689856988','29081990','celibataire','Je suis actuellement étudiante en deuxième année de licence en psychologie à l\'université Paul Valéry. N\'étant pas boursière, pour subvenir à mes besoins d\'étudiante je vous propose ma candidature. J\'ai déjà effectuer des tâches ménagères dans trois entreprises indépendantes. Je suis responsable, ponctuelle, autonome et dynamique.','Le mardi à partir de 11h00 jusqu\'à 16h30\r\nLe mercredi à partir de 12h00.\r\nLe vendredi matin jusqu\'à 12h00.\r\nLe vendredi après-midi à partir de 14h30 jusqu\'à 16h30.\r\nLe week-end.','10'),(2951,'Melle AIRIAU','44300','0673012702','23111969','celibataire','Bonjour, \r\n\r\nJ\'ai déjà effectué du ménage chez des amies, ainsi que dans mon parcours professionnel lors des fonctions que j\'ai occupé dans le commerce.\r\nJe recherche habituellement du travail dans le tertiaire, mais ce domaine est très touché par la crise.\r\nJe cherche donc un secteur plus porteur, afin de retravailler au plus vite.\r\nDans l\'attente de vous rencontrer au plus vite, je vous prie de croire, Madame, Monsieur, en mes salutations distinguées.\r\n\r\nMelle Corinne AIRIAU','Lundi, mardi, mercredi, jeudi, vendredi','35'),(2952,'Mme HECKER Michèle','34130','0672720232','22/02/1965','marie','2006 - 2009 Congé parental\r\n\r\n1996 - 2004 Agent de production Multipostes : Blanchisud - Pignan\r\n \r\n1992 - 1996 Employée de pressing : Pressing du Courreau - Montpellier \r\n\r\n1991 Hôtesse d’accueil : DDASS / COTOREP - Montpellier\r\n \r\n1990 Employée Agricole : Exploitation Agricole MENOURY - Mauguio \r\n\r\n1989 - 1990 Aide Maternelle : Crèche des Benjamins - Montpellier\r\n \r\n1985 - 1988 Agent de Service Hospitalier : Polyclinique St Roch - Montpellier\r\n\r\n','Lundi / Mardi / Jeudi / Vendredi : de 09h à 16h','20'),(2953,'Mme SAINT-GERMAIN','57600','0698041159','07/09/1964','marie','Femme de ménage dans les Assurances Allemandes de 1985 à 1987\r\nRemplacement de postes de femme de ménage ches Asimex à Stiring-Wendel en 1988\r\nTechnicienne de surfaçe en Aout et Novembre 2009 chez Jeca à Forbach\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nTechnicienne de surfaçe chez Jeca à Forbach en Aout 2009 et Novembre 2009','Je suis disponible tous les matins et après-midi donc du Lundi au Vendredi et également les weeks-end','35'),(2954,'Melle RUFF Jessica','57200','0646464995','16/10/1982','celibataire','-agent hospitalier en maison de retraite \r\n-aide au ménage et a la personne chez des particulier','du lundi au vendredi de 8h00 à 17h00','35'),(2955,'Mme Maestracci H.J.','77710','0164294563','16/02/48','autre','J\'ai été femme de ménage pendant 15 ans, j\'ai gardé une dame âgé, j\'ai été \"volontaire\" dans une maison de retraite','du lundi au vendredi de 9hr à 18hr','12'),(2956,'Mme Maestracci H.J.','77710','0164294563','16/02/48','autre','J\'ai été femme de ménage pendant 15 ans, j\'ai gardé une dame âgée, j\'ai été accompagnatrice volontaire dans une maison de retraite','du lundi au vendredi de 9hr à 18hr\r\n JE PEUX TRAVAILLER A PARIS SANS AUCUNE DIFFICULTE','12'),(2957,'Melle Desee Sandy','34090','0659226406','08/06/1987','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','24'),(2958,'Melle BELBIED','35133','0689129592','14/09/1990','celibataire','Eté 2009 Standardiste Paul Parquet \r\n Neuilly sur Seine (92)\r\n Accueil téléphonique, \r\n physique\r\n\r\nJanvier 2009 Stagiaire Caisse \r\n d\'Epargne Cordier \r\n Fougères (35), accueil \r\n et vente de produits\r\n\r\nEté 2008 Serveuse Traiteur Brault \r\n Fougères (35) rapidité, \r\n organisation, rigueur\r\n\r\nEté 2007 Assistante commerciale \r\n Saint Sauveur (35) accueil\r\n création de facture, prise \r\n de commande','Lundi soir, Mardi soir, Mercredi après-midi et soir, Jeudi soir, Vendredi soir, Samedi toute la journée.','10'),(2959,'Mme BRICENO Maria Nela','22100','0669529484','29/03/1986','marie','Je suis du venezuela et je n\'ai jamais travaillé en france mais j\'ai deja de l\'experience car j\'ai travaillé dans dans mon pays le venezuela.','lundi, mardi, mercredi, jeudi, vendredi','35'),(2960,'Mme BEZ Ibtissam','34082','0659835265','19/02/89','marie','Secrétaire immobilière (Maroc)\r\nQuelques heures de ménage à l\'essai PLM nettoyage Montpellier ','Du lundi au vendredi : 6h-8h\r\n18h-21h\r\nLes weekend entièrement.','15'),(2961,'Mme Kallel Inés','34090','0621201029','28/01/1979','autre','jaifait une formation de couture,vendeuse dans un magazin de photocopies,on tunisie,employé dans une maison de retraite,nourisse,aide ménagére,toilette pour enfant,entretien de domicile','lundi matain,mardi apré midi,jeudi matain ,vendredi matain;','12'),(2962,'Mme Kallel Inés','34090','0621201029','28/01/1979','autre','jaifait une formation de couture,vendeuse dans un magazin de photocopies,on tunisie,employé dans une maison de retraite,nourisse,aide ménagére,toilette pour enfant,entretien de domicile','lundi matain,mardi apré midi,jeudi matain ,vendredi matain;','12'),(2963,'Melle AVRIL ELODIE','35150','0643399140','14/02/1989','celibataire','2007 MENAGE CENTRE SPORTIF A CHAMONIX MONT BLANC \r\n2007 MENAGE DANS DES APARTEMENT DE VILLEGIATURE CHAMONIX MONT-BLANC ','JE SUIS DISPONIBLE TOUT LES JOUR DU LUNDI AU SAMDI','35'),(2964,'Mme Prolong Caroline','44170','02-40-51-09-86','03/06/1976','marie','j\'ai travaillé durant 10 mois dans une société de ménage industrielle.Pendant 4 ans pour un particuliers et 3 mois dans un camping et tous les jours je m\'emploie à ce que ma maison soit propre.','tous les après midi à partir de 14h30 sauf le mercredi où je ne travaillerais pas.Le matin tout dépend de l\'endroit où le travail est à faire puisque je récupère mes enfants le midi.','15'),(2965,'Melle Oszust Maeva','34000','0646788933','25 juin 1987','celibataire','baby sitting; service restauration; hôtesse de caisse; effeuillage/ éclaircissage (Château Haut-Brion,Pessac)','mardi après-midi(à partir de 13h15); jeudi après-midi (à partir de 13h); vendredi après-midi(à partir de 14h); samedi et dimanche toute la journée','10'),(2966,'Melle GLOVER MARCELYN','34080','0637117535','28/10/1985','celibataire','RECEPTIONNISTE FEMME DE MENAGE : HOTEL BELLEVUE CAEN 2007/2008\r\nFEMME DE MENAGE :HOTEL DU CHEVAL BLANC\r\nHONFLEUR 2007/2008','LUNDI,VENDREDI,SAMEDI,DIMANCHE TOUTE LA JOURNEE','25'),(2967,'Mme CAUPERT FLORIANE','34280','06 12 39 49 44','12 11 58','celibataire','agent d\'entretien bureaux copropriétés etc...\r\nresponsable boulangerie\r\nauxilliaire de vie chez des particuliers','Lundi matin,mardi matin,mercredi matin,jeudi matin,vendredi matin\r\nDe 7H30 à 12H','25'),(2968,'Melle LE JALU Florence','35000','06470870721','13/12/1990','celibataire','Je n\'ai pas d\'expérience dans ce domaine, mais j\'ai l\'habitude d\'entretenir ma maison: cuisine, repassage, ménage, ...etc. ','Mardi, jeudi et vendredi après-midi, mercredi soir à partir de 17h.','3'),(2969,'Melle Caron','44000','0621375023','23/02/1990','celibataire','','lundi matin ou après midi\r\nmardi matin ou après midi\r\nmercredi matin ou après midi\r\njeudi matin ou après midi\r\nvendredi matin ou après midi','20'),(2970,'Melle MATHE Sandy','44000','0659382197','14 juin 1985','celibataire','Je suis actuellement employée dans une famille en tant que femme de ménage depuis novembre à raison de 4h par semaine.Ultérieurement, j\'ai effectué quelques heures de ménage pendant les vacances scolaires. ','lundi de 9h à 15h, le jeudi de 9h à 15h, le mardi et vendredi de 13h30 à 16h','4'),(2971,'Mme GUENDOUZ','91300','0620651345','14051963','celibataire','plusieurs années chez des particuliers. 6 mois en unité de vie. 2 ans en restaurant universitaire.','du lundi au vendredi de 9h à 12h, et de 14h à 17h','30'),(2972,'Melle MALIEDJIE TASSING Guylaine','35000','0698357152','11/06/1983','celibataire','9 mois','disponibilité immédiate à temps plein comme partielle','40'),(2973,'Melle MALIEDJIE TASSING Guylaine','59650','0698357152','11/06/1983','celibataire','9 mois','Disponibilité immédiate à temps plein ou partiel','40'),(2974,'Mme THOMAS ANITA','35380','0624042371','14 AVRIL 1977','marie','Je suis en congé parental pour pouvoir m\'occuper de mes trois enfants.Mon activité professionnelle est actuellement employée commerciale dans un rayon poissonnerie.Je suis à la recherche d\'un poste qui peut me permettre de concilier ma vie de famille et professionnelle.L\'entretien d\'une maison, je connais, ménage, repassage, préparation des repas sont des domaines que je réalise tous les jours.Mon travail actuel me demande quant même de la rigueur, une bonne hygiène personnelle et une propreté dans sa tenue et de son rayon.\r\nMotivée et travailleuse, j\'aimerai intégrer un poste de femme de ménage car les compétences requises ne sont pas des difficultés pour moi.','lundi matin et après midi\r\nmardi matin et après midi\r\njeudi matin et après midi\r\nvendredi matin et après midi','25'),(2975,'Mme Sadeg Danielle','13004','04 -91- 49 -80 - 05','16041959','autre','aide a domicil paticulier agent hospitalier , aide menagere chambres d\'hotes saison sur trets agent de service societe snce travail toujours le soir ','tous les jours matins et apres- midi jusqu\' 17heures 30','20'),(2976,'Mme FROGE','35200','0612831662','12 05 1974','autre','aide a domicile chez particulier\r\nagent propreté\r\nde 1994 a 2008\r\nagent en hôpital stage \r\nagent restauration (plonge et service)','lundi mardi jeudi matin après midi \r\nvendredi le matin RECHERCHE travail quand mes enfants son a l\'école ','50'),(2977,'Melle HENRY MAITE','35000','0670980280','02/08/1987','celibataire','Je travaille depuis que j\'ai 16 ans en parallèle avec mes études. Je suis relativement polyvalente et ai tenue des postes d\'animatrice, de standardiste, femme de ménage, manutentionnaire, oppératrice de saisie, professeur de théâtre. Je pourrai vous faire parvenir mon cv pour obtenir plus d\'informations. Je ne suis pas rebutée par la tache et m\'adapte vite aux situations pour offrir un service de qualité.','Le mardi à partir de 18h\r\nLe mercredi à partir de 18h\r\nLe jeudi de 14h à 18h\r\nLe week end','10'),(2978,'Mme Cariou Priscilla','29200','0616627523','11/08/1985','autre','BEPC,BEP carriere sanitaire et sociale,diplomes d\'etat d\'auxiliaire de vie sociale,CAP petite enfance,brevet de secourisme [6 ans d\'experiance,j\'ai effectué different travail dans le secteur sociale:centre cure medicale de guilers en tant qu\'agent de sevice hospitalier,residence des villandieres en tant qu\'accompagnante de vie,a tyhan en tant qu\'agent de service,effectué different stages au CHU de la cavale blanche,en ecole maternelle a kerichen,a kerastel maison de convalescence,actuellement auxiliaire de vie au domicile privé individuel en CDI . durant mon experiance professionnel j\'ai pu apporter mon aide aux personnes a mobilités reduite aussi bien physique que psychologique car j\'ai etais amené a travailler au prés de personnes ayant la maladie d\'alzheimer ainsi que d\'autre pathologie neurologique .REALISATIONS DE:(TOILETTE D\'HYGIENNE CORPORELLE,ENTRETIEN DES LOCAUX,PREPARATIONS DES REPAS,COURSES,MENAGES,REPASSAGES,ACCOMPAGNEMENT DE VIE ) je vous laisse mon numero de telephone dans le cas ou ma candidature vous interesserez 0616627523.obtention du permis A .veuillez agréer madames,monsieur mes salutations distinguées. MELLE CARIOU','lundi matin,mardi matin,jeudi matin,vendredi matin ,samedi matin ( POUR UN CONTRACT MINIMUM DE SIX MOIS)MERCI','20'),(2979,'Melle Bodiger','29200','0621238532','27.03.88','celibataire','1er juillet 2006 au 31 juin 2008\r\nApprentissage en Vente alimentaire au CCi de Brest \r\n\r\n29 septembre 2008 au 24 mai 2009 \r\n\r\nContrat pro vente grande distribution \r\n\r\n25 mai 2009 au 7 septembre 2009 \r\n\r\nInterime dans la vente ','Toute la journée tous les jours','35'),(2980,'Mme Znygtv','bEMDxicBga','KHpYFMOaBmZJm','YenLhVdLD','celibataire','XkGihm <a href=\"http://vmrxtrrcfqrq.com/\">vmrxtrrcfqrq</a>, [url=http://dfxtuzmxfpex.com/]dfxtuzmxfpex[/url], [link=http://vtyfnattoasy.com/]vtyfnattoasy[/link], http://eeacxhorkwyn.com/','XkGihm <a href=\"http://vmrxtrrcfqrq.com/\">vmrxtrrcfqrq</a>, [url=http://dfxtuzmxfpex.com/]dfxtuzmxfpex[/url], [link=http://vtyfnattoasy.com/]vtyfnattoasy[/link], http://eeacxhorkwyn.com/','sp'),(2981,'Mme Ratel Cyndy','62400','','19/10/1980','autre','EXPERIENCES DE 6 ANS agent d entretien (grand surface)','disponible tout les jours car pas d enfants ','30'),(2982,'Melle TRAORE BINTOU','34090','0642727126','17/03/1985','celibataire','','Du lundi au vendredi de 10-14h','20');
INSERT INTO `candidature` VALUES (2983,'Melle REYES ANGELICA','35000','0647324448','28/08/84','celibataire','J\'ai travaillé comme jeune fille Au Pair dans la ville de Niort (Deux Sevres) Dès octobre 2008 à Septembre 2009. J\'ai faisai des taches ménagers et garde des enfants','lundi-mercredi-jeudi-vendredi matin et après midi.','10'),(2984,'Mme Rousselle Catherine','35700','0299872387','24/12/1970','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(2985,'Melle BALDI Audrey','34090','0683932591','31/08/1990','celibataire','Situation actuelle : \r\n\r\nÉtudiante en première année de psychologie à l\'Université Paul Valéry à Montpellier, en vue d\'une licence puis d\'un master psychologie.\r\n\r\nLangues :\r\n\r\nAnglais (LV1) : Lu++, écrit ++, parlé +\r\nEspagnol (LV2) : Lu+, écrit +, parlé +\r\n\r\nExpériences de travail : \r\n\r\nServeuse, femme de chambre, barmaid à l\'Hôtel de la Lagune, St-Cyprien 66 (étés 2007 à 2009).\r\nBabysitting (depuis 2006).\r\nStage à la clinique vétérinaire La croix bleue, Perpignan 66 (2004).\r\n\r\nCentres d\'intérêts : \r\n\r\nArts (littérature, concerts, théâtre, expositions, cinéma, musées voire créations personnelles...)\r\nVoyages (Angleterre, Allemagne, Danemark, Espagne, Italie, Suisse, Luxembourg...)\r\nSports (Équitation, natation, tennis...)\r\nActualité (Mode, faits divers, politique, écologie...)\r\n\r\nCompétences supplémentaires :\r\n\r\nConnaissances en informatique PC et MAC.','Lundi, Jeudi après midi, Vendredi, Samedi et Dimanche.',''),(2986,'Mr LUIS CELIS','35000','0648643308','01/09/1981','celibataire','Je suis allé au Royaume-Uni pour un an, une demi et je vivais dans une famille, j\'ai pris soin de la vieille dame et le vieil homme alors que je vivais là-bas.','Les week-ends et les soires. Apres midi aussi pendant la semaine.','16'),(2987,'Melle Durand Charline','66000','0633690004','09/12/1989','celibataire','Mois de Juillet année 2005 et 2006 => Castrage de Maïs \r\nDu mois de Juillet jusqu‘au mois d‘Août 2007 => Ménage et Lingerie à la Maison de Retraite Bel Adour à Riscle (32). \r\nDu mois de Juillet jusqu’au mois d’Août 2008 => Secrétariat à la Maison de Retraite Bel Adour à Riscle (32) où j’ai effectué plusieurs tâches comme les bulletins de salaire, la facturation aux résidents ','LUNDI MATIN ET APRES MIDI MARDI MATIN ET APRES MIDI MERCREDI MATIN ET APRES MIDI JEUDI MATIN ET APRES MIDI VENDREDI MATIN ET APRES MIDI ','35'),(2988,'Melle Floch Amélie','29200','0669589074','10041990','celibataire','J\'ai travaillé à mac donald pendant 3 mois cet été. J\'ai travaillé à la société d\'isolation brestoise les années précédentes. Mais étant étudiante je cherche un travail qui pourrait correspondre avec mes études. Je fais occasionnellement du ménage chez des personnes de mon entourage','Le mardi midi, le mercredi soir (après 18h), le vendredi, le jeudi soir (après 19h) et le dimanche','15'),(2989,'Melle FROELIGER NATHALIE','57290','0663541104','17/01/1978','autre','2004-2005 femme de ménage chez des particuliers pour la société FENSCH COUP DE MAIN de HAYANGE\r\ndepuis avril 2008 femme de ménage à la salle de sport de SEREMANGE-ERZANGE à raison de 6 heures par semaine\r\ndepuis décembre 2008 femme de ménage chez un particulier sur THIONVILLE à raison de 3 heures par semaine\r\ndepuis février 2009 femme de ménage chez un particulier sur NEUFCHEF à raison de 3 heures par semaine','lundi après-midi, mardi matin et après-midi, mercredi matin et après-midi, jeudi matin, vendredi matin et après-midi','25'),(2990,'Mme Balouzat Sylvie','30000','0614234346','12/10/1976','celibataire','aide a domicile , france presence, la verpilliere\r\naide a domicile, prodomis, montpellier\r\nai travaillé au chr gaston doupmergues et en maison de retraite','lundi au vendredi 8h jusqu\'a 16\r\npas dispo le mercredi',''),(2991,'Mme Balouzat Sylvie','30000','0614234346','12/10/1976','celibataire','deja travaille en tant qu aide a domicile et en milieu hospitalier','du lundi au vendredi 8h-16\r\npas le mercredi','35'),(2992,'Melle Usai Fanny','57000','0660102368','15 09 1989','autre','Jai obtenue le cfg','lundi matin apre midi mardi mercredi jeudi vendredi samedi dememe et lapreidi','35'),(2993,'Melle IMOUGAR Raja','34080','0614651371','04/08/1988','celibataire','Titulaire du BEP Carriere Sanitaires et Sociales j\'ai pu effectuer des stages dans le domaine du menage.\r\nainsi que du BAC STG','disponible tous les jours de la semaine à toutes heures ','35'),(2994,'Melle Meriem Bouri ','44100','0665067315','14071988','celibataire','j\'ai déjà effectuer du manage chez des particuliers dans une duré de 2 mois j\'ai fais le ménage le repassage et la préparation des repas ','je suis disponible pour le moment tout les jour de la semaine ','35'),(2995,'Melle KOUGNON Manaa','35000','0617712967','05071986','celibataire','je fais depuis 18mois deja du menage chez des particuliers','lundi,mercredi,jeudi et vendredi matin et après midi','15'),(2996,'Mme Jules Anne-marie','35320','0299447335','20/12/1980','marie','j\' ai déjà 6 mois d\'expérience auprès des particuliers','lundi après midi, le mardi,le mercredi et le jeudi','25'),(2997,'Melle Riet Solène','44100','0671771225','03/03/1988','celibataire','Je suis titulaire d\'une licence pro responsable d\'atelier de production dans les industries alimentaires. A la recherche d\'un emploi, je souhaiterais travailler pour votre agence. Je n\'ai pas d\'expérience chez des particuliers mais je fais le ménage chez moi dans une grande maison, aspirateur, serpière, nettoyage salle d\'eau, repassage,....Mes expériences en industrie m\'ont permis d\'apréhender le travail physique et matinale.','tous les jours du lundi au vendredi: disponible tot le matin jusqu\'à 17h ','35'),(2998,'Mme Diaby N\'nanta','35200','0645058897','15/02/1969','autre','j\'ai travailler 6 ans en tant qu\' agent de service et femme de ménage à domicile.','lundi,mardi,mercredi,jeudi,vendredi','35'),(2999,'Mr Mickael Mougeolle','88170','0329940228','19011974','autre','j\'ai de bonne experiences phisique','le samedi t/j','6'),(3000,'Melle Souvadon Sabrina','34000','0618716333','19/06/1981','autre','J\'intervient depuis 3 mois chez une personne âgée : entretien de la maison, repassage, aide aux courses, aide administrative','lundi, mardi, jeudi, vendredi toute la journée (8h - 17h) et le mercredi matin.','30'),(3001,'Mme Tison Laurie','94450','06 78 41 78 06','05 09 90','celibataire','jai mon cap maintenance hygiene des locau ','lundi matin mardi apremidi mercredi matin jeudi apremidi vendredi matin ','35'),(3002,'Mme ','44000','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3003,'Mme Calus Céline','94000','0670882471','11/05/1973','celibataire','2007 à ce jour:\r\nFemme de ménage au domicile de particuliers dans l\'essonne\r\n','le lundi après-midi ainsi que le reste de la semaine (la journée)','30'),(3004,'Mme Lavenant Sylviane','22140','0296546464','22/12/64','marie','Assistante maternelle depuis 16 ans m\'ont permis d\'acquérir organisation et rigueur indispensable au maintien du maison.\r\nTrès motivée pour un emploi d\'aide ménagère.','Mardi,jeudi,vendredi \r\n de 8h30 à 12h00 \r\n de 13h45 à 16h00\r\nSamedi toute la journée.\r\n','23'),(3005,'Melle ABARKAN Naima','34400','0467836283','17052010','celibataire','j\'ai travailler dans le vvf de la grande motte et dans une résidence au grau du roi','Je suis disponible tous les jours toute la journée','20'),(3006,'Mme Dala','93300','0619500015','15/09/1980','marie','hotel 1ans maison de retraite 6mois','lundi en vendredi','25'),(3007,'Mme Lepauw','34230','0617883203','22/03/1966','marie','jai une expérience variée avec le public et aussi avec les personnes plus agées ayant travailler avec eux dans dautres domaines, jai un très bon contact relationnel et je n\'ai aucun soucis dadaptation aux outils et méthodes de travail, ni au fait de travailler en équipe, travaillez avec vous serez un plus et ce travail j\'en ai besoin tres vite','je suis disponible la semaine le matin ou laprés-midi jusque 18H','28'),(3008,'Melle Ribeiro','57300','0618689510','16/01/1992','celibataire','j\'ai travailler en reauration j\'ai fait de la plonge de la cuisine du serice j\'ai fait quelque petit travail un peut partous ','le mercredi de 15h a 18h \r\nle vendredi de 13h a 18h30','8h'),(3009,'Melle Fouillet Julie','33160','0556056528','11-01-1991','celibataire','pas d\'expérience professionnelle, mais de réelles compétence.','7 jours sur 7, de jours comme de nuit.','35'),(3010,'Melle Bossis Cathy','29830','0298898506','17/08/1983','celibataire','Employée de maison + garde d\'enfant pendant 10 ans en saison d\'été. Responsable d\'une équipe de ménage en Camping (saison 2009).','Du lundi au samedi.','35'),(3011,'Mme Dosso Salimata','75018','0603693911','10-07-1968','celibataire','2007-2009 menage personnes agées\r\n2005-2007 personnes agées\r\n2001-2005 femme de chambre','lundi,mardi,mercredi,jeudi,vendredi\r\nmatin ou l\'apres midi','30'),(3012,'Mr LEGROS FATAH','13003','0623625100','09/09/1988','celibataire','2ans d\'expériences dans le menage 1 ans dans le chantier en tant que peintre machine a goutelete et manoeuvre maison \r\nvendeur a c & a et déménageur chez a.g.s','tous les jours de la semaine le matin et après midi et soirée sauf le dimanche ','38'),(3013,'Mme ROUSSEL Alice','59171','0327358204','04/09/1978','marie','mère au foyer souhaitant entrer dans la vie active,\r\nsérieuse et autonome','du lundi au vendredi, éventuellement samedi de 13h à 19h;\r\ndans ma ville ,Hélesmes ou environs (escaudain, Wallers, Hornaing...)','20'),(3014,'Mme Beaury Laetitia','59171','0685052445','30091980','marie','emploi actuel:\r\n-gérante a mi temps de société familiale.(gestion administrative et entretient des locaux transport)\r\nexpérience dans le nettoyage:\r\n-dda distribution automatique\r\nentretient des distributeurs et relève des caisses.\r\n-travail chez le particulier régulièrement (ma maman est femme de menage depuis 25ans)','-lundi, mardi, jeudi et vendredi: \r\nDe 9h a 16h.\r\n','20'),(3015,'Mme Moreira Dias Catherine','57320','0387746291','19/09/1957','autre','aide a dommicile de 1999 A 2006\r\nagent d\'entretien de 1991 A 1999\r\n','toute la journee du lundi matin au vendredi soir','20'),(3016,'Melle Tshimanga','75008','0666026358','11/08/1987','celibataire','Employer polyvalente chez des particuliers,(garde enfant, ménage, repassage) pendant 7 mois. expérience similaire avec l\'agence ADSP pendant 2 ans. ','Du lundi au vendredi tout les matins.','25'),(3017,'Melle DEL POZZO Marion','34000','06.89.02.60.12','25/01/1990','celibataire','Je suis actuellement à la recherche d\'un emploi, et en ce qui concerne les tâches ménagères j\'ai de l\'expérience. En effet, j\'effectue des aides ménagères chez des particuliers depuis l\'âge de 15 ans.','Toute la semaine','35'),(3018,'Melle THISS SARAH','57800','0672718593','29/11/1982','celibataire','NIVEAU CAP VENTE RELATION CLIENTELE\r\nNIVEAU CAP SERVEUSE\r\nPETITES MISSIONS DS LE MENAGE \r\nINVENTORISTE','TOUTE LA SEMAINE SAUF SAMEDI ET DIMANCHE','30'),(3019,'Melle Mokadem Malika','75014','0624319114','1980','celibataire','','du lundi au vendredi de 9h a 18h','15'),(3020,'Mme Berasategui Corinne','64500','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3021,'Melle Jouvin','34000','0610307099','20/06/1988','celibataire','2001 à 2003: ménages chez des particuliers.\r\n2003 à 2004: baby sittings ponctuels.\r\nDepuis septembre 2009: ménages chez des particuliers et en résidences, baby sittings.','Mardi après midi, mercredi après midi, samedi après midi, dimanche après midi.','10'),(3022,'Mme Quiring Adrienne','57500','0625307960','06031970','marie','6 mois de formation d,assistante de vie aux familles et 3 mois de stage','lundi matin 4h, mercredi matin 4h, jeudi main 4h, mardi apres midi 4h, vendredi apremidi 4h','12'),(3023,'Mme Theis Estelle','57800','0633224747','29/07/1977','marie','remplacement de personnes durant leurs congés il y a plus de 6 ans et travail depuis en tant que serveuse en bar restaurant.La propreté et l\'hygiène sont primordiale en tant que mère de famille je sais voir les necéssité qu\'une maison doit avoir','les samedis et dimanches la journée ainsi que les lundis mercredis et vendredis à partir de 16h30 ','12'),(3024,'Melle Sakho Daloba','35000','0633450217','04091992','celibataire','Je suis en terminal secrétariat','Lundi à 16h30, Mardi 16, Mercredi 16, Jeudi 17, vendredi 16, samedi dimanche tous le temps\r\n',''),(3025,'Mme Vigneron Isabelle','57300','0645477348','20/05/1960','autre','menage des bureaux ,piscine et chez les particulers ,je faisais le repassage, la lessive,les sols , tout se qu on peut n ettoyer dans une maison','lundi matin,lundi apres midi,mardi matin, mardi apres midi,jeudi matin, jeudi apres midi,vendredi matin,vendredi apres midi','20'),(3026,'Melle Marega Tiguida','93600','0627873402','15/12/1975','celibataire','','lundi mardi mercredi jeudi vendredi','35'),(3027,'Melle Marega Tiguida','93600','0627873402','15/12/1975','celibataire','gouvernente de hotel kyriad campanile femme de chambre femme de menage ','lun mardi mercredi jeudi vendredi matin ','35'),(3028,'Mme Topsent Nathalie','34070','0627496136','26:07:1963','autre','chef d\'équipe dans societe de nettoyage équipe de 7 personnes à manager\r\nresponsable de rayon pendant 20ans dans l\'ameublement décoration\r\ndiverses missions depuis un an et demi en tant que télévendeuse, vendeuse, vrp en cdd','disponible tous les jours exceptés de 16h00 à 20h00\r\nje souhaite travailler le plus possible.face à la crise je cherche toujours donc accepte des missions merci','30'),(3029,'Melle BRUNI ORNELLA','59600','06/23/31/13/90','28/03/1986','celibataire','*2006/2007 \r\nTechnicienne de surface pour la sociétée SFNM a Feignies \r\n\r\n*11/2007 à 04/2008\r\n Formation Assistante de Vie au CREFO a Maubeuge\r\n\r\n*06/2008 \r\nAide a Domicile sociétée Aide au Quotidien\r\n\r\n*Depuis 08/2008\r\nemployée CESU \r\n\r\n*08/2009\r\nTechnicienne de Surface sociétée Cyrino ','Lundi matin \r\nMardi toute la journée\r\nMercredi aprés-midi\r\nJeudi matin \r\nVendredi matin\r\n','25'),(3030,'Melle VERDON','91380','0612685475','25/08/1988','autre','Baby Sitting à domicile, vendeuse en prêt à porter, restauration','Lundi, Mardi, Jeudi, et Vendredi jusqu\'à 15h30','20'),(3031,'Melle Mével Marie-Caroline','35000','0699233278','09/11/1985','autre','Serveuse en restauration, serveuse en bar, vendeuse en magasin de chaussures et assistante en généalogie successorale chez Coutot Roehrig','le mardi entre 13h et 16h et le mercredi matin','5'),(3032,'Mme Gonin-assie','34090','0650853550','01-07-1989','autre','7ans d\'experience en tant que aide ménagere ainsi que en garde d\'enfants','du lundi au vendredi de 9h a 17h','25'),(3033,'Melle Vieira Sibille','34000','0689904840','17/10/1987','celibataire','j\'ai effectué de nombreux emplois étudiant, principalement au contact des clients, comme la restauration, l\'animation commerciale, la diffusion de prospectus... Je suis motivée et dans la nécessité de combiner études et emplois afin de poursuivre mes objectifs.','lundi toute la journée, mardi après-midi, jeudi matin, vendredi après-midi, et le wd.','10'),(3034,'Mme Kiriazi Annya','75019','0618147148','10.04.92','celibataire','','lundi:matin\r\nmardi:matin\r\nmercredi:apres midi\r\njeudi:matin\r\nvendredi:matin','10'),(3035,'Melle RUFF Jessica','57200','0646494995','16/10/82','celibataire','ménages et aide à domicile\r\n6 mois d\'expériences','du lundi au vendredi de 8h00 à 17h00','30'),(3036,'Melle TAVARES FILOMENA','93200','0698349630','07/08/75','autre','ENTREPRISE ONET MULTISERVICES','MATIN ET APRES MIDI DU LUNDI AU SAMEDI','35'),(3037,'Melle GOHIER CHARLOTTE','44850','0628794644','10021987','autre','j\'ai travailler en agro-alimentaire, fait le ramassage des pommes, et travailler chez quo-vadis','lundi, mardi, mercredi, jeudi, vendredi a partir du 01 mars 2010','30'),(3038,'Melle Braneyre','34080','0642151100','18111988','celibataire',' Juillet /Août 2009 Accompagnement en vacances de personnes à mobilité réduite. Association Tourisme & Loisirs 53 \r\n \r\nMars 2009 : Ménage dans une entreprise \r\nOctobre 2008 /Mars 2009 Serveuse au « Café du Parvis » à Laval (53)\r\n \r\nSeptembre 2008 : Cueillette des pommes à La Péroussaie (49) \r\n\r\n Juillet 2008 Accompagnement en vacances de personnes à mobilité réduite. Association Tourisme & Loisirs 53\r\n\r\nMars 2008 Stage 4 semaines .Confection de costumes.\r\nOpéra Bastille à Paris\r\n Janvier 2007 Stage 4 semaines. Réparation de costumes.\r\nEntreprise « Comrest »(Le Puy du Fou) aux Epesses (85)\r\n \r\nDepuis Janvier 2006 Serveuse le Week-end et les vacances scolaires\r\nau « Café du Parvis »à Laval(53)\r\n\r\n','lundi après_midi,mercredi après-midi,vendredi après-midi','20'),(3039,'Melle Delamotte Lise','76750','0235642779','10 aout 1988','autre','1 ans dans une entreprise de nettoyage \r\n1 ans j\'ai un particulier','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(3040,'Melle Delamotte Lise','76750','0235642779','10 aout 1988','autre','1 ans menage industriel\r\n1ans menage particulier','tout les jour des maintenant','30'),(3041,'Melle Delamotte Lise','76750','0235642779','10 aout 1988','autre','1 ans menage industriel\r\n1ans menage particulier','lundi , mardi , mercredi , jeudi vendredi , samedi et dimanche','35'),(3042,'Mme HECKER','34130','0672720232','22/02/1965','marie','2006 - 2009 Congé parental\r\n\r\n1996 - 2004 Agent de production Multipostes : Blanchisud - Pignan\r\n \r\n1992 - 1996 Employée de pressing : Pressing du Courreau - Montpellier \r\n\r\n1991 Hôtesse d’accueil : DDASS / COTOREP - Montpellier\r\n \r\n1990 Employée Agricole : Exploitation Agricole MENOURY - Mauguio \r\n\r\n1989 - 1990 Aide Maternelle : Crèche des Benjamins - Montpellier\r\n \r\n1985 - 1988 Agent de Service Hospitalier : Polyclinique St Roch - Montpellier\r\n','Lundi / Mardi / Jeudi / Vendredi : de 08h30 à 11h30 et de 14h30 à 17h30','20'),(3043,'Mme Paniez','44200','0249448709','20/06/1984','marie','restauration rapide (5ans)','tous les jours ','20'),(3044,'Mme Maisack Corinne','57270','0382589865','11071968','marie','je suis ponctuelle vonlontaire jai travailler pour la amapa et fench coup de main jusqua ce jour','lundi apres midi mardi mercredijeudi','20'),(3045,'Melle Saval Marion','34070','0619398641','210889','celibataire','je sui actuellement dans le sevice a la personne je fais 2h de menage par jour dans des banques ','du lundi au vendredi le matin seulement','15'),(3046,'Melle Lebdiri Sarah','93100','0623485837','02/10/1990','celibataire','Mes expériences professionelles concernant l\'emploi recherché sont mon travail de femme de ménage remplaçante pour la société veolia durant ces périodes :\r\nAvril 2009 travail durant un mois.\r\nJuillet 2009 travail durant trois semaines.\r\nAout 2009 travail durant un mois et demi.','Je suis disponible tous les jours de 6h à 20h.','35'),(3047,'Mme Biscaras Ginette','66510','06 81 71 93 70','05 04 53','marie','camping \r\ngreta catalogne\r\nsica centrex\r\nsarl rigaud','lundi, mardi, mercredi,jeudi','30'),(3048,'Mme Biscaras Ginette','66510','06 81 71 93 70','05 04 53','marie','camping \r\ngreta catalogne\r\nsica centrex\r\nsarl rigaud','lundi, mardi, mercredi,jeudi','30'),(3049,'Mme CANUTO CRISTINA','66000','0673588899','16/03/1964','autre','+ de 25 ans dans la vie privée','Tous les jours de la semaine à part le week end de 9 heures à 16 heures.\r\n','35'),(3050,'Mme Nogues Marie Christine','66240','0468511196','20/04/1956','marie','-2003 a 2010 services d²accompagnem ent(RESEDA)-2002 a 2003 auxiliaire de vie pour personnes dependantes-1999a2002-travaux saisonniers(hotel LE PHEBUS a APT 84- hotel BONNES HORES les bouillouses 66)-1978 a 1984 agent de services hospitalier clinique NOTRE DAME a EPINAL 88','SI PRISE A PLEIN TEMPS DISPONIBLE TOUS LES JOURS SAUF LES WEEK END EDUDIRAI TOUS VOS PROPOSITIONS','35'),(3051,'Mme Madrid Michèle','34790','06.75.94.95.97','22/09/1953','autre','Je n\'ai pas d\'expérience dans cette activité qui soit validé par un employeur. ','Du lundi au vendredi le matin.','20'),(3052,'Mme Gerl Gabrielle','88230','0329504734','12101954','celibataire','aide soignante kantonspital bale aide a la personne pour adhap de epinal agent d entretien en creche a orbey menage chez particulier','flexible et très disponible a votre convenance le nombre d heures pour moi est indiférent je note 20 h mais ce sera a votre choix','20'),(3053,'Mme Gerl Gabrielle','88230','0329504734','12101954','celibataire','aide soignante kantonspital bale aide a la personne pour adhap de epinal agent d entretien en creche a orbey menage chez particulier','flexible et très disponible a votre convenance le nombre d heures pour moi est indiférent je note 20 h mais ce sera a votre choix','20'),(3054,'Mme BIGOT LATIFA','62100','0361280319','15/01/1980','marie','J AI FAIS MENAGE REPASSAGE NETTOYAGE CHEZ PARTICULIERS DURANT 1 AN ET JE RECHERCHE DU TRAVAIL ','IMMEDIATE','25'),(3055,'Mme BIGOT LATIFA','62100','0361280319','15/01/1980','marie','J AI FAIS MENAGE REPASSAGE NETTOYAGE CHHEZ PARTICULIERS JE SUIS AUTONOME MOTIVEE ET SERIEUSE ','JE SUIS DISPONIBLE DE SUITE TOUTE LA SEMAINE LES MATINEE ET LES APRES MIDIS ','25'),(3056,'Mme Toguo Tamokoue Irène','75020','0628670545','10/05/1977','marie','Je n\'ai pas d\'expérience en tant que professionelle mais j\'ai souvent éffectué le ménage chez des amis.\r\nJe passède également un certificat de formtion d\'Aide bibliothécaire-documentaliste et et un stage de deux mois au ministre de la culture.','Lundi, mercredi, jeudi','10'),(3057,'Mme Toguo Tamokoue Irène','75020','0628670545','10/05/1977','marie','Je n\'ai pas d\'expérience en tant que professionelle mais j\'ai souvent éffectué le ménage chez des amis.\r\nJe passède également un certificat de formtion d\'Aide bibliothécaire-documentaliste et et un stage de deux mois au ministre de la culture.','Lundi, mercredi, jeudi','10'),(3058,'Mme DOUS','33640','0556861474','24081966','autre','Ma dernière expérience remonte à plus de 20 ans. Le secteur d\'activité dans lequel je désire travailler aujourd\'hui est pas très accessible. Je pense éventuellement à prendre une orientation professionnel. Donc je vous propose ma candidature pour un emploi d\'aide à domicile.','Je recherche un travail à temps plein, mais j\'accepte d\'étudier toutes propositions. Je reste à votre disposition pour de plus amples renseignements.','35'),(3059,'Mme Roux Veronique','94430','0647693565','24101952','marie','nettoyage de bureau /restauration scolaire/maison de retraite/menage a domicile','lundi mardi toute la journee mercredi matin jeudi vendredi toute la journee','30'),(3060,'Mme Mazni','13010','0621680599','16','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3061,'Melle Mancone Stella','34000','0636282927','11/01/1987','celibataire','j\'ai travaillé plusieurs mois chez un particulier, je moccupé de lentretien de la maison et du repassage.','lundi matin, mardi aprés midi, jeudi toute la journé et le dimanche','10'),(3062,'Mme Mazni','13010','0621680599','16/01/1984','marie','04/2009-25/2009:agent de services en cdi chez onet services','de lundi jusqu\'a vendredi disponible le matin et l\'aprés midi','40'),(3063,'Mme Souilliart Elodie','59330','0664462820','29101987','marie','Employee 3mois a l\'AMF APA maubeuge\r\nEmployee 1an chez adhap services à montpellier\r\ndiplomes : bepa services aux personne, bafa, afps','lundi, mardi, mercredi, jeudi, vendredi toute la journee','25'),(3064,'Melle Valkaiova Eva','34110','0627439284','10/12/1975','celibataire','3 ans-aide ménagère-jeune fille Au pair(garde enfants)\r\n ménage,repassage,entretien de linges\r\n\r\n1 an-employé polyvalent hotellerie(ménage,nettoyage des chambres,locaux). ','Lundi,mardi,mercredi,jeudi,vendredi\r\n 8h-18h','35'),(3065,'Mme Cabelduc','29200','0661782924','01121976','celibataire','','disponible le lundi ,le mardi,lejeudi et le vendredi de 9h a 11h et de 14h a 16h','10'),(3066,'Melle DANQUIN Jessica','34000','0626185850','13/04/1982','celibataire','- INTERIMAIRE (INVENTORISTE – AIDE FINITION en IMPRIMERIE - ETALAGISTE)\r\n- TELECONSEILLERE : 1an\r\n- SECRETAIRE POYVALENTE : 2ans\r\n- ASSISTANTE DE GESTION : 1an 1/2\r\n','Mardi au Vendredi de 10h à 16h','20'),(3067,'Melle Pichoff','28000','0675760662','07021985','autre','','LUNDI AU VENDREDI DE 9H30 A 16H00','35'),(3068,'Mme Godreau','44400','0631258458','18 09 84','autre','C.A.P maintenance hygiene des locaux \r\n6 ans d\'experience en entreprise','lundi mardi jeudi matin et apres midi\r\net le mercredi apres midi \r\nle vendredi je travaille chez des particulier','30'),(3069,'Melle Domeny Elisa','44100','0643493588','050990','celibataire','2009 Agent d\'entretien-Azul servicio (Espagne)\r\n2008 Agent d\'entretien-Onet proprete a Hendaye\r\n2006 Agent d\'entretien-Anapurna Hendaye\r\n2006 Vendeuse prêt a porter (stagiaire)\r\n2005 Vendeuse jeux vidéo(stagiaire)','tout les jours sauf dimanche','20'),(3070,'Melle Domeny Elisa','44100','0643493588','050990','celibataire','2009 Agent d\'entretien-Azul servicio (Espagne)\r\n2008 Agent d\'entretien-Onet proprete a Hendaye\r\n2006 Agent d\'entretien-Anapurna Hendaye\r\n2006 Vendeuse prêt a porter (stagiaire)\r\n2005 Vendeuse jeux vidéo(stagiaire)','tout les jours sauf dimanche','20'),(3071,'Mme Lobry Isabelle','22140','0296546333','07021964','marie','suite à une délocalisation après 25 ans dans une entreprise de produits vétérinaire, je me retrouve en fin de droit assedic. Je fais,actuellement quelques ménage avec trégor contact.','lundi, mardi matin,jeudi matin et vendredi.','15'),(3072,'Mme Baillieu Blandine','62219','0671690458','03/12/1965','marie','je travail déja pour bonduelle 3h comme femme de ménage tous les jours du lundi au vendredi mais j\'ai toute mes matinées libre donc je recherche un complément d\'heures, je possède une expérience dans l\'entretien aussi bien en usine que chez des personnes, je travail en intérim pour les personnes qui sort d\'hospitalisation\r\nj\'ai travaillé en garderie, en cantine etc....','Du lundi matin au samedi matin','12'),(3073,'Mme Grimm Nadine','57600','0623382349','25.02.1961','marie','5 ans aide a domicile toilette repas menage course et dame de compagnie','week end et en soiree','10'),(3074,'Mme Ben Meddeb','94100','0661623143','28061977','marie','Bonjour , je recherche une place a mi-temps entant que femme de menage, je suis tres compétante dans le petit et grand ménage avec du repassage. Je suis a votre disposition. Cordialement. Md Myriam Ben meddeb\r\nci joint mon CV. A bientot \r\nMadame Ben-Meddeb\r\n Myriam Aroua\r\n7 rue Morand\r\n75011 paris\r\nNée le 28 Juin 1977\r\nA Paris 20\r\nFrançaise\r\nMariée sans enfants\r\narouabm@yahoo.fr\r\n06 61 62 31 43\r\n\r\nFORMATIONS:\r\nSecrétariat \r\nStage: ADSL Formation, WORD niveau 1\r\nDu 14 février au 09 mars 2005\r\nStage: ADSL formation, WORD niveau 2, Access, Excel, Power Point, Publisher\r\nDu 03 Mars au 20 mars 2006\r\nRue Ambroise Thomas 75008\r\nFormation secrétaire médico-social\r\nCulture et Formation, Centre privé d’enseignement à distance, à valenciennes.\r\nDe Novembre 2005 à Juin 2006. \r\nObtention du diplôme : secrétaire médical\r\n Certificat de stage d’organisation du cabinet médical\r\n Attestation d’initiation à l’urgence cardiaque\r\n Convention de stage au Centre médical Europe 75009 paris \r\nEXPERIENCES :\r\n\r\n• Janvier 1997 à Novembre 2009\r\nGérante Salariée du restaurant Dar Tunis au 18 rue Jacques Louvel Tessier 75010 Paris\r\n• Juin, Juillet, Aout 2006 :\r\nHôtesse d’accueil polyvalente au Centre médical Europe ;\r\n44 rue d’Amsterdam 75009 Paris \r\nAux services : Généraliste, Gastro-entérologie, Cardiologie.\r\n• Juin, Juillet, Aout 2007 :\r\nAuxiliaire médical polyvalente (et stérilisatrice) ; au centre médical Europe \r\n44 rue d’Amsterdam 75009 Paris\r\nAux services : Généraliste, dermatologie, gynécologie.\r\n• Juin, Juillet 2008 \r\nNégociatrice immobilier. Le marché de l’immobilier la Butte Montmartre 75018 Paris.\r\n• Mai, Juin 2009\r\nAgent de comptoir à l’accueil. Agence de voyage EGE Tours Marmara 75010 Paris.\r\n\r\nCompétences\r\nAccueil physique et téléphonique, organisation bureautique, petite comptabilité journalière, traitement des fichiers clients/patients. Sourire, patience, ponctualité et travail.\r\n\r\nLangues : Français,\r\n','Lundi au vendredi de 9h a 16h','18'),(3075,'Mme Ceolin Sandrine','57490','0387895971','19031978','marie','controle qualité chocolaterie allemagne.employée polyvalente cafétéria.agent de production plusieurs années.service réception nettoyage en restauration',' mercredi,jeudi,vendredi,samedi matin ','20'),(3076,'Mme DJEBLI-JOUSSERAND Marie Ange','34070','06.83.44.27.65','29.03.52','celibataire','Secretaire de direction \r\nj\'ai déjà été dame de compagnie et je peux faire du ménage ou de la garde de personnes\r\nje travail se serait un emploi en plus','lundi, mardi, mercredi, de 18h à 21h\r\nparfois le samedi et dimanches et ','10'),(3077,'Mme BENARD Sophie','35690','0633283883','13/12/69','autre','20 ans travail en collectivités territoriales de la fonction publique, ménages chez des particuliers depuis 2006. Plongeuse à temps partiel depuis 2009. Disponible à temps plein. Motivée et dynamique.','Du lundi au Samedi aux heures selon vos convenances','35'),(3078,'Melle LACOUME Lucie','34090','0609974984','23/03/1990','celibataire','J\'ai travailler cet été 1 mois en centre aéré. Je suis étudiente et je cherche donc un travail afin d\'aider mes parents a financer mon appartement et mes études sur montpellier.','lundi,mardi, mercredi, jeudi, vendredi.','20'),(3079,'Melle Savary Manon','13005','0661675507','02/01/1988','celibataire','ayant effectuer une saison en tant que femme de ménage,(notion du petit déjeuner et de lingerie) dans l\'hotel MMV, les mélèzes, aux arc 2000, \r\nnotion du repassage et garde de personnes agées durant 7ans ','toute la semaine, sauf le dimanche','35'),(3080,'Melle AVOME ONDO ARIANE','34090','0645769826','11/12/1982','celibataire','J\'ai été agent d\'entretien industriel dans une clinique spécialisée durant 16 mois. J\'ai fait de l\'entretien des bureaux, sanitaires, circulation...\r\nJ\'ai aussi une expérience de femme de chambre de deux mois.','Tous les matins du lundi au vendredi en dehors des heures de séminaires que je dois faire à l\'université et qui me sont communiquées en avance.','20'),(3081,'Melle Outreville','45460','0632716436','25071986','celibataire','','le samedi','4'),(3082,'Melle Zelek','57070','0624100725','05/03/1984','celibataire','J\'ai effectué une formation d\'aide à domicile , et travaillée dans une maison de retraite ainsi qu\'en résidence hôtelière et une grande surface.','lundi après-midi , mardi matin et après-midi ainsi que tous les autres jours de la semaine sauf le dimanche ','30'),(3083,'Mme AMBROSIO SOLANGE','91480','0169008919 ou 061444','17 05 1976','marie','Agent de propréte Sté BBO NET 78 2ans\r\nAgent de propréte Sté AZUR NET 2ans\r\nAgent de Nettoyage(Femme de chambre)à Disney. Sté PEI 3mois','Toute la semaine (Du lundi au vendredi)Selon votre disposition.','35'),(3084,'Melle Khelifi Jennifer ','29200','0680159417','16/01/1991','autre','Expériences professionnelles :\r\n\r\n2008 - stage en cafetaria en tant que serveuse au Select Café ( aeroport Roissy Charles De Gaulle 1mois )\r\n• Accueillir le client à son arrivée au restaurant, l\'installer à une table et lui présenter la carte\r\n• Effectuer l\'entretien de la salle, du matériel et des équipements de la cuisine\r\n• Service de boisons\r\n• Prendre la commande de boissons\r\n• Préparer les boissons et servir les clients au comptoir, en salle, en terrasse\r\n• Débarrasser les tables et nettoyer la salle de restaurant\r\n• Prendre la commande de boissons\r\n• Préparer les boissons et servir les clients au comptoir, en salle, en terrasse\r\n• Procéder à l\'encaissement des consommations\r\n\r\n2008 - serveuse bar tabac ( paris 20e - 3mois )\r\n\r\n2008 - stage en restauration en tant que serveuse au Bufallo Grill ( paris - place pigale - 1mois)\r\n\r\n2008 - femme de ménage chez un particulier ( Brest - 6mois )\r\n\r\n2009 - babysitter ( paris - 5mois )\r\n\r\n2009 - femme de chambre ( paris - 2mois )\r\n• Effectuer le réapprovisionnement de la chambre en savons, shampooing, fleurs, confiseries, ...\r\n• Nettoyer et désinfecter les installations sanitaires de la chambre\r\n• Nettoyer et laver les sols, les tapis, le mobilier, les vitrages \r\n• Identifier et signaler les dysfonctionnements, les dégradations du mobilier et des équipements de la chambre\r\n• Laver et repasser le linge de lit et de toilette et organiser le rangement\r\n• Expédier le linge sale vers le service de lingerie/blanchisserie interne ou externe et contrôler l\'état du linge à son retour\r\n\r\n2009 - femme de chambre ( paris - 3mois )\r\n\r\n2009 - Mission intérim ( Adecco) serveuse ( Cercle de la marine )','Lundi,mardi,mercredi,jeudi,vendredi,samedi,dimanche de 7h à 20h','35'),(3085,'Mme ALBERT Chanpinawan','34000','0663405157','06071954','celibataire','enseignante d\'anglais et français à l\'étranger,garde d\'enfant et soutien scolaire à Paris, des postes divers dans l\'hôtellerie','très dispo, à s\'arranger','20'),(3086,'Melle Rabehasy Irina','92160','0623557650','20/01/1975','celibataire','Je suis expérimenter dans le ménage et le repassage depuis 3 ans avec la société Nestor Services','Je suis dispo lundi,mardi,jeudi et vendredi de 9h- 17h','30'),(3087,'Melle Tintanet-Dangla Florence','57320','0679496286 ou 038282','24/03/1977','celibataire','Agent de service,femme de charge\r\n *travail en autonomie\r\n *ménage ds les bureaux\r\n *entretien du domicile des patrons\r\n *elaboration des menus \r\nfemme de ménage dans une maison de retraite de haut standing au luxembourg\r\n *gestion d un étage \r\nménage chez des particuliers','toute la journée','35'),(3088,'Melle Katya Kalapish','13006','0631464522','10021968','celibataire','','mardimaten ',' 6'),(3089,'Melle Mokrani Elodie','92000','0622872976','31/08/1990','celibataire','j\'ai travailler auprès des personne ageés ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(3090,'Melle VENTURELLI','34400','0680500707','18/02/1987','celibataire','2 ans d\'aide a domicile envers des personnes âgées ; 9 mois en maison de retraite en tant qu\'ASH a Vialas (48) ; ménage dans un gîte à Touréves (30) pendant 1 an.','Desuite et tous les jours.temps plein souhaité mais j\'accepterais volontier un temps de travail moins important dans un premier temps ; je suis trés motivée et éligible au CAE','35'),(3091,'Melle Devogel Valérie','34300','0658183304','31/03/1973','celibataire','ayant travaillez dans l\'hotellerie en tant que femme de ménage et chez des particulier','lundi mardi jeudi vendredi toute la journée','40'),(3092,'Mme Viel Marilyne','22170','0981618366','13/02/1972','celibataire','Bonjour, j\'ai travaillé en Chèque emploi service pour les particuliers, je faisais le ménage à fond, je souhaiterais travailler plus dans les horaires du soir ayant 4 enfants. Merci de me lire ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3093,'Melle SARRUT','Laurence','0642837846','08 05 1974','celibataire','J\'ai beaucoup travaillé dans le domaine du service à la personne\'ainsi que dans la garde d\'enfants. Aussi dans les écoles en tant que clae.','Horaires écoles j\'au un fils de 7ans donc le matin à partir de 8h suivant le trajet et 18H le soir','30'),(3094,'Melle Vercollier Anne-Laure','57000','0623353115','07/12/1989','celibataire','Baby-sitting occasionnel depuis 2007','lundi après-midi, mardi après-midi, mercredi après-midi, jeudi matin, vendredi matin et après-midi','8'),(3095,'Mme CORREIA Muriel','33190','0659003233','06061973','autre','ASH dans une maison de retraite\r\naide ménagère en intérim\r\nchèques emploi service actuellement en qualité d\'aide ménagère','2 jours par semaine et les WE','10'),(3096,'Mme Alaoui Amina','34080','0621123185','09_10_1981','marie','oui,j\'ai travailer chez maamora traiteur au maroc,le mise en place,preparation des repas pour personne agee et nettoiyage.','lundi,mardi,mercredi,jeudi,vendredi,tout apres midi','16'),(3097,'Mme Buil Catherine','33310','0667754549','20/01/1970','celibataire','employée chez LIMPIONET a cenon','lundi,mardi,mercredi,jeudi,vendredi de 8h00 à 19h00','35'),(3098,'Melle Abidar Nadia','13005','0626111433','15/02/1982','autre','conseillere en vente en pret-a-porter,serveuse en restauration/bar,caissiere.','mardi,mecredi matin avt 12h,vendredi,samedi.','20'),(3099,'Mme Leglise Caroline','33190','0556712688','07/03/1971','marie','ouvriere en chaussures(captieux),employée polyvalente(Mc donald-langon),employée commerciale(Intermaché-LaReole),ouvrière agricole(Hure)','les lundis,mardis,jeudis et vendredi','24'),(3100,'Mme Le Bidel Diana','29470','0298070025','01/04/1969','autre','j\'ai travaillé 8ans dans la restauration, puis fais des remplacements pour l\'admr de plougastel et de dirinon.','lundi toute la journée, le mardi idem, le mercredi idem, le jeudi matin, le vendredi toute la journée, le samedi matin','30'),(3101,'Mme Rites Fernanda','34280','0671324678','22-03-1964','marie','femme de menage(solonet)(ags nettoyages services)(plongeuse hotel rocher blanc)(plongeuse école sacre coeur)couturière professionnelle ','Tous les jours aux horaires habituels (8h à 18h)','35'),(3102,'Melle Bachelier','13007','0612155432','21121984','autre','Bonjour, J ai travaillé en tant qu\'aide ménagère pendant 2 ans chez une personne âgée à raison de 8 heures par semaine.','Etant actuellement étudiante, je suis disponible 3 semaine par mois, de 8H à 16H.','18'),(3103,'Mme Cottenceau','29200','0616976816','03/04/1978','autre','aucune expérience mais très motivée je suis une mère au foyer de 6 enfants d\'ou mes compétences acquises ','le lundi mardi jeudi et vendredi de 9h30 à 16h',''),(3104,'Melle Manautine Jessy','33240','0629180697','03/08/1990','celibataire','titulaire d\'un BEPA service à la personne. ','lundi, mardi, mercredi, jeudi, vendredi toute la journée. ','30'),(3105,'Melle Palengat Anais','22360','0661601520','25/11/1983','autre','J\'ai particulièrement travailler dans l\'hôtellerie/restauration','lundi matin et après-midi\r\nmardi après-midi\r\njeudi matin\r\nvendredi après-midi','20'),(3106,'Mme Goetinck Martine','59176','0682248616','23061959','marie','aide ménagère ( ménage ,repassage,\r\nnettoyage vitre )\r\ngarde d\'enfants','tous les aprés midi a partir de 13h','12'),(3107,'Mme Lyoen Valérie','30570','0467831330','17/09/1965','celibataire','Expériences depuis l\'an 2002 dans l\'hotellerie de luxe, 4 et 3 étoiles .Saisons dans les Alpilles et en Lozère.','Mobile','35'),(3108,'Melle ALLIOT Elise','35200','0673555471','09/03/1961','autre','gardienne de camping','en soirée en semaine','5'),(3109,'Melle Tintanet-Dangla Florence','57320','0679496286','24/03/1977','celibataire','Ménage chez des particuliers et dans des sociétés privé\r\nMaison de retraite','Tout les jours ','25'),(3110,'Mme Ancaert','57200','0387029061','29/09/53','celibataire','Deux années au service de mes parents , dans le cadre de l\' APA .','Du lundi au vendredi matin.','20'),(3111,'Melle Malael Sylvie','97460','069211 07 79','09011973','autre','Mon éxpérience à moi est plus dans le milieu de la restauration c\'est à dire serveuse en salle, mais j\'ai voulue changer , de m\'investir pour aider les personnes agées et les personnes dans le besoin .Je me suis inscrite à une formation ADVF assistance de vie aux familles et j\'ai obtenue le titre professionnel d\'assistance de vie,j\'ai fait des stages en milieu hospitalier ,à domicile et en creche.','lundi après midi:15H30 heure réunion\r\nsinon tout les matins à partir 8H00\r\nmercredi:15H30','35'),(3112,'Melle Malael Sylvie','97460','069211 07 79','09011973','autre','Mon éxpérience à moi est plus dans le milieu de la restauration c\'est à dire serveuse en salle, mais j\'ai voulue changer , de m\'investir pour aider les personnes agées et les personnes dans le besoin .Je me suis inscrite à une formation ADVF assistance de vie aux familles et j\'ai obtenue le titre professionnel d\'assistance de vie,j\'ai fait des stages en milieu hospitalier ,à domicile et en creche.','lundi après midi:15H30 heure réunion\r\nsinon tout les matins à partir 8H00\r\nmercredi:15H30','35'),(3113,'Melle Malael Sylvie','97460','069211 07 79','09011973','autre','Mon éxpérience à moi est plus dans le milieu de la restauration c\'est à dire serveuse en salle, mais j\'ai voulue changer , de m\'investir pour aider les personnes agées et les personnes dans le besoin .Je me suis inscrite à une formation ADVF assistance de vie aux familles et j\'ai obtenue le titre professionnel d\'assistance de vie,j\'ai fait des stages en milieu hospitalier ,à domicile et en creche.','lundi après midi:15H30 heure réunion\r\nsinon tout les matins à partir 8H00\r\nmercredi:15H30','35'),(3114,'Mme TIMITE NAHATA','93200','0616310408','01/01/1976','celibataire','2009 employée de maison chez le ménage parisien\r\n2008 concierge d,immeuble chez MBS\r\n2004-2007 employée de maison chez shiva\r\n2002-2004 employee libre service aldi\r\n2001-2002 garde d,enfants chez les familles FOURNIER ET PEDRONO à becon les bruyères\r\n','lundi au vendredi de 9heure à 15heures','25'),(3115,'Melle TIMITE NAHATA','93200','0616310408','01/01/1976','celibataire','2009 employée de maison chez le ménage parisien\r\n2008 concierge d,immeuble chez MBS\r\n2004-2007 employée de maison chez shiva\r\n2002-2004 employee libre service aldi\r\n2001-2002 garde d,enfants chez les familles FOURNIER ET PEDRONO à becon les bruyères\r\n','lundi au vendredi de 9heure à 15heures','25'),(3116,'Melle TIMITE NAHATA','93200','0616310408','01/01/1976','celibataire','2009 employée de maison chez le ménage parisien\r\n2008 concierge d,immeuble chez MBS\r\n2004-2007 employée de maison chez shiva\r\n2002-2004 employee libre service aldi\r\n2001-2002 garde d,enfants chez les familles FOURNIER ET PEDRONO à becon les bruyères\r\n','lundi au vendredi de 9heure à 15heures','25'),(3117,'Melle TAVARES BORGES JANETE','7200','0659285911','11/09/1989','autre','TAVARES BORGES JANETE\r\nSquare George Meunier bat D\r\n77200 TORCY\r\nTEL: 0659285911 / 0160061705\r\n20 ans\r\n\r\n\r\n\r\nOpérationnelle sans délai pour \r\nproduire un travail de qualité (satisfaire mon employeur)\r\n\r\n\r\nQualités personnelles\r\nAisance relationnelle - Sens de l’écoute et du service \r\n\r\nFORMATION\r\n\r\n2005/07 BEP Hôtellerie Restauration\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\nDe aout 2007 à janv. 2008 Baby-sitter d’un enfant de 1 ans et demis + menage 3h/S\r\n ·Veiller à son hygiène, Prise des repas et médicaments, Sieste\r\nVéiller a l\'entretien de la maison poussiere ,vitre, serpiére ect..\r\n \r\nDe déc. 2007 à sept. 2009 Formatrice et Employée polyvalente de restauration \r\n MC Donald _ Asnières sur seine et Champigny sur marne\r\n ·Accueil et service du client, Gestion rotation des stocks, Tenue de la caisse, Préparation alimentaire,\r\n Entretien des locaux\r\n2008/09\r\n Entretient d’un immeuble. Sortie des poubelle, Nettoyage vitre , Aspirateur\r\n\r\n Employé de maison\r\n Garde de 2 petite filles, en semaine le mercredi et certaine vacance, 3h ménage \r\n ·Aller les cherché a l’école , Gouter, Devoir, jeux + aspirateur,serpiére,vitre,vaisselle,poussiére ect... Lecture \r\n \r\n2007 Commis cuisine\r\n Restaurant CHEZ ANDRE _ Paris Champs Elysée\r\n Restaurant LE MONTPARNASSE 1900 _ Paris \r\n ·Préparation des plats, Rotation des stocks, Entretien des locaux \r\n \r\n2006 Serveuse\r\n Restaurant TANTA MARGERITE Paris\r\n ·Mise en place de la salle de restauration, Accueil des client, Prise des commandes, Services des clients, Entretient de la salle de restauration \r\n\r\n\r\n\r\nLOISIR: Lecture, Musique\r\n','MERCREDI TOUTE LA JOURNER','8'),(3118,'Melle TAVARES BORGES JANETE','7200','0659285911','11/09/1989','autre','TAVARES BORGES JANETE\r\nSquare George Meunier bat D\r\n77200 TORCY\r\nTEL: 0659285911 / 0160061705\r\n20 ans\r\n\r\n\r\n\r\nOpérationnelle sans délai pour \r\nproduire un travail de qualité (satisfaire mon employeur)\r\n\r\n\r\nQualités personnelles\r\nAisance relationnelle - Sens de l’écoute et du service \r\n\r\nFORMATION\r\n\r\n2005/07 BEP Hôtellerie Restauration\r\n\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\nDe aout 2007 à janv. 2008 Baby-sitter d’un enfant de 1 ans et demis + menage 3h/S\r\n ·Veiller à son hygiène, Prise des repas et médicaments, Sieste\r\nVéiller a l\'entretien de la maison poussiere ,vitre, serpiére ect..\r\n \r\nDe déc. 2007 à sept. 2009 Formatrice et Employée polyvalente de restauration \r\n MC Donald _ Asnières sur seine et Champigny sur marne\r\n ·Accueil et service du client, Gestion rotation des stocks, Tenue de la caisse, Préparation alimentaire,\r\n Entretien des locaux\r\n2008/09\r\n Entretient d’un immeuble. Sortie des poubelle, Nettoyage vitre , Aspirateur\r\n\r\n Employé de maison\r\n Garde de 2 petite filles, en semaine le mercredi et certaine vacance, 3h ménage \r\n ·Aller les cherché a l’école , Gouter, Devoir, jeux + aspirateur,serpiére,vitre,vaisselle,poussiére ect... Lecture \r\n \r\n2007 Commis cuisine\r\n Restaurant CHEZ ANDRE _ Paris Champs Elysée\r\n Restaurant LE MONTPARNASSE 1900 _ Paris \r\n ·Préparation des plats, Rotation des stocks, Entretien des locaux \r\n \r\n2006 Serveuse\r\n Restaurant TANTA MARGERITE Paris\r\n ·Mise en place de la salle de restauration, Accueil des client, Prise des commandes, Services des clients, Entretient de la salle de restauration \r\n\r\n\r\n\r\nLOISIR: Lecture, Musique\r\n','MERCREDI TOUTE LA JOURNER','8'),(3119,'Melle Weil Lauranne','13011','06 68 37 69 97','19/07/1990','celibataire','employée dans un petit casino, puis stagiaire dans le cadre de ma formation éducatrice spécialisée, à la chrysalide et à l\'établissement de service d\'aide par le travail, avec des personnes handicapées','tous les jours de la semaine du 1er mars 2010 au 1er septembre 2010','25'),(3120,'Mme DABLEMENT AICHA','34080','0603560479','01/11/01970','marie','JE CHERCHE UN POSTE DE FEMME DE MENAGE OU LA GARDE DES ENFANT J AI D EXPERIENCE AUSEIN DE MA FAMILLE J ESPRE AVOIR UNE CHANCE DE REJOINDRE VOTRE EQUIPE POUR MONTRER MON SAVOIR FAIRE','TOUTE LA SEMAINE','35'),(3121,'Mme Titeux Annie','47250','0645695000','09/12/1975','marie','cela fais depuis avril 2007 que je travaille a l admr menage repasssage course pour les personnes agees ou non ','je suis disponible car j ai perdue des personnes agees donc je n ai plus que 40 heures par mois a l admr et je souhaiterai travailler plus ','30'),(3122,'Mme Titeux Annie','47250','0645695000','09/12/1975','marie','cela fais depuis avril 2007 que je travaille a l admr menage repasssage course pour les personnes agees ou non ','je suis disponible car j ai perdue des personnes agees donc je n ai plus que 40 heures par mois a l admr et je souhaiterai travailler plus ','30'),(3123,'Melle Poirier Amélie','44000','0683164081','22/11/1984','autre','Femme de ménage pendant un mois dans une auberge de jeunesse en Ecosse. Et deux mois à Berlin.','Toute la semaine.','35'),(3124,'Melle Mandengo','92230','0621626964','03/03/1977','celibataire','bac+2,je fait4ans en femme de chambre.10mois dans le mennage,4mois pour le personne agees','lundi,mardi,jeudi,vendredi de 9hà16h.samedi de10hà16h','20'),(3125,'Melle Guillo Marielle','34090','0610124451','18/10/1987','celibataire','\r\n\r\n07 / 2009 : Agent de Service Hospitalier. \r\nPolyclinique La Phocéanne, Marseille, France.\r\n(2 mois).\r\n\r\n10 / 2008 : Stage de didactique, interventions en classe de 4ème et 3ème.\r\nCollège Jacques Prévert, Marseille, France (2 mois)\r\n\r\n07 / 2007 : Opératrice téléphonique en Vente.\r\nSociété DFI, Marseille, France (2mois). \r\n\r\n','Les lundi, mardi, mercredi et jeudi à partir de 16h30.','12'),(3126,'Mme Taieb Latifa','34080','0434885894','03081964','marie','bonjour,\r\nvoila je suis actuellement en contrat avec agence o2 depuis 7mois ,j\'ai obtenu beaucoup de connaissance plus ma capacité et ma motivation sur le domaine du nettoyage \r\nje me voix dans la possibilité de choisir les lieu qui s\'adapte avec mes competences','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3127,'Mme Rauner','57170','0387057671','03-11-1974','celibataire','agent d entretien en crèche et aide aux enfants.agent d entretien en école et aide aux maîtresse. technicienne de surface en usine et en supermarché.aide aux personnes pour le ménage et le repassage ainsi que l accompagnement en courses.','lundi,mardi,jeudi,vendredi de 9heure à 17heure et le mercredi de 9heure à 16 heures trente','20'),(3128,'Mme Chanterault Marcelle','30110','0666625040','16121963','celibataire','j\'ai travaillé dans l\'hotelerie je suis actuellement inscrite à l anpe et je viens de décrocher mon examen d\'assistante de vie à l afpa','lundi mardi mercredi jeudi vendredi ','25'),(3129,'Mme Berkouk Zina','92290','0951181329','18 12 1983','marie','','LUNDI ET MARDI MATN','4 '),(3130,'Mme Bourokba','340000','0953989763','23081980','autre','jai fait de menage ches les partuculier et a hotelle','lundi mardi vendredi','25'),(3131,'Mme Brogonzoli Veronique','33310','0617171777','13091969','marie','aide menagerechateau LA YOTTE A LOUPIAC DE CADILLA (33)\r\ntechnicienne de surface CES FRANCOIS MITTERAND A CREON (33)\r\ntechniciene de surface CES ANATOLE FRANCE A CADILLAC (33)\r\nbenvolat au centre social de LORMONT (33)','lundi matin et apres midi\r\nmardi matin et apres midi\r\nmercredi matin\r\njeudi matin et apres midi\r\nvendredi matin','20'),(3132,'Mme MLODZINSKI','57200','0387955881','04031965','marie','7an','LE MATIN DE 5 OU 6H POUR 4H OU LE MIDI 13 A 18','30'),(3133,'Mme MEREL Claire','35310','0603169334','27/01/1977','autre','J\'ai 14 années d\'expéreience des services à la personne, je travaille depuis 10 ans en maison de retraite mais cherche un autre emploi car je suis veuve depuis avril 2009, mes enfants sont jeunes et je ne peux donc continuer en horaires atypiques. Je recherche un 25 ou 28h/semaine.','Lundi et mardi toute la journée\r\n\r\nJeudi er Vendredi toute la journée','28'),(3134,'Mme Marti Isabelle','66540','0687463447','24/02/1967','marie','cuisiniere 20 ans d\'expérience BEP CAP feras manage repassage courses et repas','lundi mardi mercredi jeudi vendredi matin et apres midi ferais repas le temps du midi','35'),(3135,'Mme TEIXEIRA MONTEIRO','54190','0382246359','23/12/1975','marie','je travaille dans une grande surface comme responsable mais pour des raisons financiers ma journee de libre en ete je fait des remplacements pour du repassage ou nettoyage d escaliers de batiments pour mes amies malheureusements je voudrait beneficier de ce complement de revenue toute l annee .Je suis tres motive et flexible car je possede ma propre voiture','tout les jeudi matin ou apres midi','4'),(3136,'Melle ATBA ','69200','0617758482','22/09/1990','celibataire','J\'ai deja trvailler pour la sociéte nera dans differents secteurs les taches que jai réalisés(immeuble,chambre,écoles,securitas).j\'ai aussi bien de l\'expérience chez les particuliers.','TOUS LES JOURS ','40'),(3137,'Mme Ziliotto Carole','57510','0645819743','03/06/1974','marie','bep carriere sanitaire et sociale','lundi,mardi,jeudi journee et mercredi matin','20'),(3138,'Mme GIRAULT Sophie','34270','0950975026','19/01/1967','marie','J’ai travaillé pendant mes études (vacances scolaires), chez des particuliers à faire le ménage et le repassage. J’ai aussi été bénévole pendant 4½ ans (responsable du personnel) dans une crèche parentale (enfants 0 à 3 ans), j’ai été sensibilisée à l’hygiène, à l’élaboration des repas, aux respects de consignes, à la discrétion face aux éléments de vie privée. J’ai établi de bonnes relations avec les familles. j’ai su m’adapter avec patience et disponibilité. Mon sens de l’écoute m’a permis de répondre aux nombreux besoins avec efficacité et discrétion.','Lundi, mardi, mercredi matin, jeudi et vendredi','20'),(3139,'Mr Faivre','30130','0698332482','10/09/1992','celibataire','','tous les jours','35'),(3140,'Melle Bouklada Asmae','34080','0623136087','29051987','celibataire','ayant une expérience d\' un an comme femme de ménage auprés de particulier; j\' ai pu effectuer les tâches suivantes : ménage, repassage, \r\n','disponible : lundi, mardi, mercredi, jeudi, vendredi de 9h00 à 12 et de 13 à 17h',''),(3141,'Mme Caqueret Catherine','83210','0673689891','25 03 1962','celibataire','1an EMS PICARDIE ménage dans bureaux, réfectoires, salles de réunions, sanitaires.\r\n1an LA FEE KAMELINE ménage chez particuliers\r\n2ans M2D SERVICES ménage dans éoles primaires ','lundi après midi- mardi-mercredi-jeudi après midi-vendredi ap midi ','20'),(3142,'Melle Dréan Nolwenn','44200','0618647755','18/11/1989','celibataire','Lors de mes stages en structures de jeunes enfants (multi accueil et école maternelle), j\'ai réalisé l\'entretien des locaux, mais je n\'ai aucune autre expérience dans ce domaine. J\'ai été agent de production en agro alimentaire.','Lundi, mardi, jeudi, vendredi jusqu\'a 13h, et le week end toute la journée.','25'),(3143,'Mme Watchi','13012','0683896201','16061965','marie','ancienne coiffeuse ayant quinze ans d\'experinence','lundi,mardi,jeudi,vendredi de 9h à 16h',''),(3144,'Mme BADI Maryam','34080','0698696238','05/12/1985','marie','Mon expérience dans le ménage est que j\'ai travaillé dans un hçotel comme femme de chambre et j\'ai déja travaillé chez des particuliers pour leur faire le ménage.','lundi aprés midi, mardi aprés midi,mercredi aprés midi, jeudi et vendredi aprés midi','30'),(3145,'Mme KELLER Marie- Antoinette','57510','0628583663','16/07/1961','marie','2007 - 2009 Agent d\'entretien (Maison de retraite)\r\n2007 Agent de production\r\n2006 Vendeuse en boulangerie\r\n2002-2003Intervenante à domicile\r\n2000 - 2002 Agent d\'entretien (Hôpital)\r\n1996 - 2000 Agent d\'entretien (Hôpital)','Disponible pour un emploi à plein temps.','35'),(3146,'Mme Sylvie Taillandier','30240','0466531418','03 08 1956','autre','1 an dans une entreprise d\'entretien industriel a DREUX entretien des bureaux dans des sites industriels nettoyages des parties communes dans des immeubles ménage chez des particuliers ','du lundi au vendredi','30'),(3147,'Melle Benarbia Hamida','13009','marseille','06/03/1967','autre','bjr je recherche heure de menage experiences de 8ans','du lindi SAMEDIde 7ha 11hE DE16hA 20h','30'),(3148,'Melle Charrier','34070','0681554486','11/07/1983','autre','2008/2009 employée libre service dans un vidéo-club : accueil/encaissement/contact clientèle/ouverture, fermeture du magasin/entretien des locaux.\r\n2004/2008 employée polyvalente de restauration rapide : accueil/encaissement/cuisine/contact client/entretien de la salle et de la cuisine.','Du lundi au vendredi toute la journée.','35'),(3149,'Mme Sylvie Taillandier','30240','0466531418','03 08 1956','autre','1 an dans une entreprise d\'entretien industriel a DREUX entretien des bureaux dans des sites industriels nettoyages des parties communes dans des immeubles ménage chez des particuliers ','du lundi au vendredi','30'),(3150,'Melle BENARBIA HAMIDA','13009','0618710760','06/03/1967','celibataire','JE CHERCHE HEURE DE MENAGE EXPERIENCES DE 8_ANS','DU LINDIAU AU SAMEDI 7ha11h DE16A 20h ','30'),(3151,'Mme Aziez Rabiha','13001','0613434104','28/11/1957','celibataire','quainze ans d\'experience,auprés de plusieurs sociétés et particuliers\r\nménage,repassage,aide aux personnes agées,dame de compagnie.\r\nje suis célibataire sans enfants a charge et véhiculée .\r\npour plus de précision ,vous pouvez me contacter au numéro indiqué.\r\nMerci.','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3152,'Melle GRIGNARD Clémence','29200','0630701362','13/05/1990','celibataire','J\'ai fait 2 saisons en restauration, service en salle dans une creperie.\r\nJe m\'occupe régulièrement du ménage chez mes grand parents.','Disponible du lundi matin 8h au vendredi 12h.','15'),(3153,'Melle Dorka Gergely','13001','06 43 54 8008','1977.07.23.','autre','Autres: \r\n2004-2008 - Aide á domicile, Aide ménagére, Hongrie, Espagne \r\n2003 Travail bénévole dans une maison d’enfants - animatrice du club cinématographique - Budapest\r\n\r\nRéceptionniste / femme de chambre: \r\n2007 Hôtel La Playa - Agua Amarga, Espagne\r\n2005 Astoria Café/Hôtel – Budapest, Hongrie\r\n2004 Blue Mill Hotel – Budapest, Hongrie\r\n\r\n \r\n','lundi -dimanche 8h - 19h ','35'),(3154,'Melle Desmaret Cindy','91940','0625086538','16/11/86','celibataire','10 mois d\'experience ','tout la jourmee','25'),(3155,'Melle ','34090','0662098548','01/11/1988','celibataire','ceuillette des melons juin ,juilet 2009\r\ngarde d\'enfants reguliere à domicile;\r\nstage secretaria,acceuil,classement de dossiers.\r\nstage plonge.','mercredi jusqu\'a 11Hpuis à partir de 18H\r\njeudi et samedi toute la journée.vendredi jusqu\' à 11H puis à partir de 14H.','20'),(3156,'Mme MONTAGNE','57535','0637436381','29/06/65','marie','maman de 05 enfants je recherche un emploi car les enfants grandissent','lundi mardi jeudi vendredi','16'),(3157,'Mme MERCIER Martine','57520','0661291032','14/04/1974','celibataire','2005 - 2009 Agent d\'entretien\r\n \r\n1996 - 1997 Employée technique de collectivité\r\n\r\n1993 - 1994 Aide maternelle','Disponible pour un emploi à temps complet','35'),(3158,'Melle HERVE OLIVIA','64600','0626187396','26/03/1986','celibataire','aide à domicile depuis le 21 décembre 2009','Tous les jours de la semaine ainsi que les week end ','35'),(3159,'Melle Motte Florence','95420','01 75 81 56 50','08/12/1989','autre','J\'ai un CAP Employé Technique de Collectivité et un CAP Petite Enfance.\r\n','Je suis disponible du lundi au jeudi toute la journée et le vendredi je suis disponible que le matin.','20'),(3160,'Melle Krommenacker Amandine','57000','0357285742','02051984','autre','femme de ménage auprès de particuliers à mon compte','lundi matin, mardi matin; jeudi matin, vendredi matin','20'),(3161,'Mme SCHISSLER Marie Christine','57430','0677562866','10/08/1977','autre','2008 - 2009 Intervenante à domicile\r\n1999 - 2007 Opératrice de production\r\n\r\n1998 - 1999 Opératrice de production\r\n1998 (3 mois) Agent hospitalier','Disponible pour un poste à temps complet','35'),(3162,'Mme Deulin Aldjia','92340','0615396074','11/01/1968','marie','5ANS','LUNDI,mardi,mercredi,jeudi et vendredi de 8h à 12h','20'),(3163,'Mme Deulin Aldjia','92340','0615396074','11/01/1968','marie','5ANS','LUNDI,mardi,mercredi,jeudi et vendredi de 8h à 12h','20'),(3164,'Melle Desmaret Cindy','91940','0625086538','16/11/86','celibataire','10 mois chez des particuliers','lundi au vendredie','25'),(3165,'Mme Lasme','34090','0663647041','27/06/1983','marie','3 ans d\'aide aux personnes agées et ménage,\r\n1 année de babysitting','du lundi au vendredi toute journée. et le samedi matin','35'),(3166,'Mme Duval','34970','0467646788','02/12/1953','celibataire','BONJOUR,j arrive de martinique j ai travailler 15 ans chez le particulier mr et me darmon et mr me bauchet et 20 de restauration et 3 ans en maison de retraite spécialisé alzheimer','tous les matin et apres midi du lundi au vendredi','35'),(3167,'Mme Becote Danielle','30000','06 01 05 03 36','26 12 1955','marie','plusieures annees d\' experiences chez des particuliers a rennes lettre de recommandation sur demande','tous les jours sauf vendredi ayant personnes handicape a charges ce jour','25'),(3168,'Melle CHABOT Marine','34000','0624291991','31/10/87','celibataire','Entretien :\r\nFemme de chambre dans un club de vacances (64): été 2006, été 2007 et été 2008\r\nGarde d’enfants : nombreuses gardes, bon contact avec les enfants\r\nVente :\r\nVendeuse au magasin Minelli (64): été 2008, mars 2008, été 2007 et été 2006 à Anglet (BAB2) et été 2008 à Bayonne (Galeries Lafayette)\r\nVendeuse au magasin Casa (64): été 2006\r\nService :\r\nServeuse au snack de la Plage du Centre (64): été 2009\r\nServeuse au restaurant Ouarzazate (64): août 2007 à janvier 2008\r\n\r\nAutre: \r\nCastrage du maïs: été 2005','mercredi, vendredi et week-end','15'),(3169,'Mme Varlez','34000','0662705122','04 05 1959','autre','menages, repassages','les apres midi a partir de 15h et toutes les vacances scolaires','6'),(3170,'Mme Mamouni Laila','34090','0467523070','08.05.1984','marie','','lundi/mardi/mercredi/jeudi/vendredi/samedi matin et aprés midi','15'),(3171,'Melle LE ROL VANESSA','44220','0650219301','13/04/1987','autre','pas d\'expérience en agent de propreté mais très motivée, sérieuse, dynamique et aime la propreté. \r\nplusieurs expériences en tant qu\'hotesse de caisse (super u , e.leclerc) et en tant qu\'agent de production.','je n\'ai pas d\'horaires particulieres','25'),(3172,'Melle MAAREK','75019','0631992538','01071983','celibataire','J4AI DEUX PERSONNE CHEZ QUI J\'ai pratique mes je n\'ai pas les reference voici les personne mme senouf antan que femme de menage chez mme kadoche nvente et menage si vous desirez des ^preuves leurs tele phone ou une periode d\'essais ','lundi etc sauflke vendredi a temps partiel et le samedi sinon les autre jour mardi mecredi jeudi temps complet','72'),(3173,'Melle Maarek ','75019','0631992538','01071983','celibataire','kadoche non stop du lundi ou vendredi suf le samedi mais dimanche toute la journee senouf la 2 a3 par semaine de 4 a 5 heure','lundi au dimanche sauf le vendredi apres midi ','48'),(3174,'Melle Maarek ','75019','0631992538','01071983','celibataire','kadoche non stop du lundi ou vendredi suf le samedi mais dimanche toute la journee senouf la 2 a3 par semaine de 4 a 5 heure','lundi au dimanche sauf le vendredi apres midi ','48'),(3175,'Melle Mollicone P Atricia','57120','0387583652','09031967','celibataire','serveuse, aide bibiothequaire,aide aux personnes agees AMAPA et AIDE. PROTHASISTE ONGULAIRE CERTIFICAT. Serveuse de nouveau en restauration.','je travaille dix heures par mois dans un petit restaurant sinon c du ... suis libre apres 15h et soirs de 16h jus\r\nqua 23h.N etant pas vehiculer auriez vous un poste sur rombas ma ville?','4'),(3176,'Mme Boulé Houria','94500','0617062522','260169','marie','debutant','lundi,mardi,jeudi,vendredi matin et aprés midi de 9h30 a 18h \r\nsamedi dimache 1 fois par mois de 8h a 18h','40'),(3177,'Melle Hodzik Anastasia','13011','0642112299','15/05:91','celibataire','j\'ai un bep carrière sanitaire et sociale et j\'ai deja travailler a aide a domicile durant 3 mois','lundi au vendredi de 7h a 19h ','30'),(3178,'Melle Fortas El Khamsa','37340','06/34/68/02/94','01/08/1960','autre','garde d\'enfants.femme de ménage.repassage.patisserie orientale','du lundi mardi mercredi jeudi vendredi samdi matin et soir je suis disponible','48'),(3179,'Melle Fortas El Khamsa','37340','06/34/68/02/94','01/08/1960','autre','garde d\'enfants.femme de ménage.repassage.patisserie orientale','du lundi mardi mercredi jeudi vendredi samdi matin et soir je suis disponible','48'),(3180,'Mme Rouviere Celine','30310','0663433484','31-07-81','celibataire','-femmes de chambre, pour euro hotel** a latte deux saisons estivales.\r\n-femmes de chambre hotel la passiflore ***, a vergeze deux saisons estivale\r\n-Menage à domicile, montreal, quebec.pendant deux mois.\r\n','toute la semaine.','20'),(3181,'Mme Rosemonde Izard','34070','0698697620','13/12/1962','autre','_Femme de ménage dans bureaux( le soir après fermeture)\r\n_Femme de ménage chez une dame de (92 ans)2x2h matin et 1x2h après-midi\r\n_Femme de ménage chez une dame de (86 ans)2x2h et 1x par an nettoyage maison campagne\r\n_Employée au service de Mme Rolland(92 ans)30h par semaine pendant 4 mois puis 60 h par semaine pendant 2 mois\r\nFemme de ménage auprès d\'une famille avec 2 enfants(1 an et 4 ans)1x2h\r\nFemme de ménage auprés d\'une famille avec 2 enfants(3 ans et 5 ans)2x2h\r\nFemme de ménage auprés d\'une famille recomposée, donc 2 logement à entretenir.2x2h et 1x2h','toute la semaine, disponible le week-end (dans ce cas 1 jours libre dans la semaine)\r\npour les heures de7h à12h30 et de 14h à 21h','25'),(3182,'Melle Lenaerts Viridiana','59124','0679560960','19/07/1983','autre','de l experience dans l aide a domicile je sais repasser et j ai deja pratiqué le menage et l entretien complet de la maison.','tous les jours. J e vous ai tel ce matin m r durel mais l adresse hainaut@ménage-et-compagnie.com ne fonctionne pas merci',''),(3183,'Mme Leglise Caroline','33190','0556712688','07031971','marie','1991-1995 ouvriere en chaussures(travail sur automat,programmation et disposition du travail)\r\n\r\n1996-1998 employée polyvalente (Mc donald) travail en cuisine(plonge,nettoyage de salle,etc...)en caisse et en salle .\r\n\r\n1998(nov-dec-janv)Employée commerciale(Intermarché) mise en rayon charcuterie libre service.\r\n\r\n1999-2009 oouvrière agricole, ramassage de fraises hors sol, manutention, entretien des locaux et chef d\'équipe.','les lundis,mardis,jeudis et vendredis toute la journée ','24'),(3184,'Melle Medjahdi Fatima','13015','06 27 85 34 47','05.08.1990','marie','brevet des collèges. Stage dans un cabinet d\'avocat, vendeuse en boucherie, vendeuse en restauration rapide, aide ménagère.','toutes la semaine ','30'),(3185,'Melle Traini','94420','0665196448','26051979','celibataire','je travaille deja en cdi en temp partiel comme aide a domicle je recherche un plus d heure en menage .j ai un diplome d assistante de vie aux familles.','du lundi au vendredi de 14h a 16h30','5h'),(3186,'Mme VENET Laurence','92320','0149129005','29 03 1963','autre','4 ans aide menagere 2 ans serveuse','du lundi au vendredi','20'),(3187,'Mme Jean Jacques Michelove','75016','0613861152','17 07 76','marie','4ans','lundi matin mardi matin mercredi apres midi jeudi matin vendredi matin','32'),(3188,'Mme Becote Danielle','30000 ','0466058178','26 12 1955','marie','plusieurs annees chez des particuliers ou je faisais diverses taches menageres d\'un appartement ou d\'une maison','tous les jours de la semaine sauf vendredi reserve a mon fils handicape ','25'),(3189,'Mme Becote Danielle','30000','0466058178','26 12 1955','marie','plusieurs annees chez des particuliers ou j\' exercais diverses taches menageres','tous les jours sauf vendredi etant reserve a mon fils handicape','25'),(3190,'Melle Ait Ali Imane','34070','0623459409','03/09/1987','celibataire','Agent de nettoyage, aide à domicile, équipière polyvalente,Commerciale','lundi, mardi, jeudi, vendredi, samedi dimanche','25'),(3191,'Melle Fabre Malvina','37700','0247462690','23-12-1990','autre','','lundi matin\r\nmardi matin\r\nmercredi matin \r\njeudi matin \r\nvendredi matin ','35'),(3192,'Melle Le Corre Guenaelle','22220','0673128089','30 06 1976','celibataire','2 anneés a l hopital comme agent d entretien a treguier cantine scolaire ouvriere maraichere serveuse stagiaire','lundi toute la journeé mardi matin mercredi matin jeudi apres midi','22'),(3193,'Melle Neto, Silvia','83490','','09/12/1982','celibataire','experience en menage chez particuliers','tous les jours sauf dimanche, de 7h a 19h','35'),(3194,'Melle Hulin Natacha','34090','0630913951','13/08/1991','celibataire','Depuis deux ans, je suis technicien de surface à chaque vacance scolaire dans une colonie à la Chapelle en Vercors, Drôme.\r\nDurant toute l\'année dernière, chaque week end je travaillais dans une friterie à Saint Andiol, Bouches du Rhône.\r\nTout au long de l\'année 2009/2008, j\'allais chercher deux enfants à l\'école chaque jour, les gardais, les lavais et les faisais manger jusqu\'au retour de leur parents.','Jeudi, Vendredi, Samedi.',''),(3195,'Mme Ghanoudi Noura','91300','0954113540','21/10/1974','marie','','de lundi a vendredi tout la journee','35'),(3196,'Mme Ghanoudi Noura','91300','0954113540','21/10/1974','marie','exp de plusse de 4a de menages et reppasage','de lundi a vendredi tout la journee','35'),(3197,'Mme PIERRE Yolande','94600','0601144006','07-05-1981','marie','2006 -2008\r\n femme de ménage a domicle\r\n2009-femme de ménage chez particuliéres','lundi au vendredi de 13 h 17','20'),(3198,'Melle BOUREG Kadija','304080','','31/03*/1992','celibataire','- ménage chez particulier\r\n-travailleuse , autonome, sérieuse...','je suis disponible les weeks-end , les vacances scolaire, les aprés midi apré 16h. ',''),(3199,'Melle Cammarata Marianna','54260','0675708893','04/02/1970','autre','','les aprés-midi','10'),(3200,'Mme Dabo','35200','0256518083','02/07/1993','celibataire','','Durant les vacances scolaires','15'),(3201,'Melle Tavares Gomes','13011','0688963635','21/07/1984','celibataire','j\'ai travaillé chez les particuliers\r\npendat 1 ans 6 mois comme agent de proprété dans les batiment.','tous les jours','35'),(3202,'Melle Calmet Cindy','34000','0678997527','29/06/1989','celibataire','','Lundi : Toute la journée dès 10h\r\nMardi : L\'après-midi à partir de 14h\r\nMercredi : Toute la journée dès 10h\r\nJeudi : Le matin et début d\'après-midi dès 10h jusquà 14h\r\n','10'),(3203,'Melle Frazza Anais','34090','0637154191','18/07/1988','celibataire','Heures de ménages occasionnelles durant l\'année 2009','Mercredi matin, jeudi aprés midi, vendredi toute la journée, week-end','12'),(3204,'Melle Drideche Narimène','94500','0659995438','13/10/1991','celibataire','','TOUTE LA SEMAINE','35'),(3205,'Mme Leulier Sophie','34200','0637352578','10 01 1960','celibataire','Assistante maternelle indépendante et en crèche familiale (2001 à 2009) ','Tous les jours de la semaine','35'),(3206,'Mme MARTI MELINA','31200','0633629692','13/05/1987','marie','¨je n\'ai pas d\'experience professionnel, j\'aime faire le menage et j\'ai travaillé pour la socièté ONET','LUNDI 8H12H 14H17H\r\nMARDI 8H12H 14H16H\r\nMERCREDI 8H12H\r\nJEUDI 8H12H 14H17H\r\nVENDREDI 8H12H','28'),(3207,'Mme Poyé','91180','0160846188','14 mai 1975','marie','coiffeuse , menage CESU et action Emploi','tous les jours sauf lundi matin et jeudi matin','10'),(3208,'Melle Youbi Imane','34000','0648514638','11-08-1991','celibataire','Stages en négociation vente\r\nRéceptionniste hôtel \r\nBarmaid, garde d\'aminaux.','jeudi après-midi , vendredi après-midi, weekend ','15'),(3209,'Melle Penet Emilie','69100','0626722589','19/04/1990','celibataire','2005; Stage Boulangerie\r\n - Nettoyage\r\n - Remplissage des vitrines\r\n - Service auprès des clients\r\n\r\n2006; Stage Laverie Pressing\r\n - Nettoyage\r\n - Plastification des vetements \r\n - Encaissement\r\n\r\n2007; Stage Era Chaussure\r\n - Nettoyage\r\n - Etiquetage des prix\r\n - Rangement dans la reserve\r\n\r\n2008; Stage Pharmacie\r\n - Nettoyage\r\n - Rangement des medicaments\r\n - Etiquetage des prix\r\n - Mise en pot des cremes apaisantes\r\n\r\n2008-2009; Aide parentale a domicile\r\n - Menage ( nettoyage des pieces, sols, murs, vitres...)\r\n - garde d\'enfants ( preparation des repas, eveil jeux, trajet d\'écoles)','du lundi au vendredi','35'),(3210,'Mme Hamida Fatiha','34080','0618291944','01021975','celibataire','lundi matin,mardi apres-midi-jeudi apres-midi,vendredi apres-midi','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(3211,'Mme Khedim Kheira','34080','0612696120','07071967','marie','lundi matin,mardi apres-midi,jeudi apre-midi,vendredi apres-midi','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(3212,'Mme GARBAYE CLAUDINE','33430','0556259927','19 MAI 1946','celibataire','Ménage repassage chez plusieurs particuliers sur le secteur Langon/Bazas depuis plus de 10 ans.Carrière dans le commercial.','Lundi aprés midi, mardi, mercredi aprés midi,jeudi,vendredi aprés midi . ','20'),(3213,'Mr HERTZ','93420','0950333230','02021968','autre','','LES APRES MIDI EN SEMAINE A PARTIR DE 17H ET LE DIMANCHE UNE SEMAINE SUR DEUX','10'),(3214,'Mr HERTZ','HUBERT','0950333230','02021968','autre','J AI DE L EXPERIENCE DANS LES MENAGES ET PEUT LE PROUVER AVEC FICHES DE PAIE A L APPUI','LES APRES MIDI EN SEMAINE A PARTIR DE 17 H','10'),(3215,'Mme SMAILI VANESSA','93270','0620761052','16 08 85','celibataire','JE SUIS ACTUELLEMENT EN FORMATION DE CAP PETITE,j ai de l experience avec les enfants,j ai ete animatrice pendant deux ans et j ai aussi travailler aupres de personnes agèes chez majuscule service.','lundi,mardi jeudi,apres midi de 13h30a15h30).le mercredi une semaine sur deux pour la journèe et le vendredi une semaine sur deux pour la journèe.','12'),(3216,'Mme HEUZE CHRYSTINA','13003','0635423494','20121989','celibataire','J AI UN CAP DE RESTAURATION \r\nUN CAP DE COIFFURE','JE SUIS DISPONIBLE TOUS LE TEMPS','35'),(3217,'Mme Brissaud Amelie','13003','0611010929','06/05/1990','celibataire','j ai travaillé dans une clinique cardio vasculaire en tant que ASH (agent de service hospitalier), dans un hotel en tant que femme de chambre, ainsi que dans une societe de nettoyage.','lundi: matin/aprés midi\r\nmardi:matin/aprés midi\r\nmercredi: matin/aprés midi\r\njeudi:matin/aprés midi\r\nvendredi:matin/aprés midi','35'),(3218,'Melle ROCHE','30600','0629960346','28.01.91','celibataire','BEP SANITAIRE ET SOCIAL\r\nSTAGE DE PLUSIEURS SEMAINES EN MAISON DE RETRAITE ET TRAVAIL PERISCOLAIRE EN TANT QUE ESG (MENAGERE) DANS UNE CLINIQUE (ENVIRON 1ANS)','DU LUNDI MATIN AU VENDREDI','35'),(3219,'Mme MATTOUJI Anne - Sophie','34000','06013 05 94 65','27 01 1967','autre','C\'est à travers mes différentes activités professionnelles et personnelles, que j\'ai pu montrer ma capacité à créer des liens facilement avec les personnes, à gérer des situations et à faire preuve d\'une certaine rigueur et autonomie (12 ans d\'expérience dans le secrétariat et accompagnement pour les sorties scolaires)','lundi mardi jeudi vendredi samedi matin','20'),(3220,'Mme Charbonnier Francoise','91300','0615039377','12121960','marie','agent de service','tout les jours','35'),(3221,'Melle ','34080','0683567065','26081986','celibataire','Femme de chambre dans un hotel 2* a marseille pendant 2 mois \r\nJuin/septembre 2009 Pilote Calibreuse Ets Bayard Bourg St Andéol\r\n \r\nAvril/septembre 2008 Responsable de ligne Ets Bayard Bourg St Andéol \r\n\r\nØ Effectuer l’appel, compter le nombre d’emballeuses, équilibrer la calibreuse, calibrer les fruits, contrôler les plateaux, fournir les emballages \r\nØ Peser les plateaux et barquettes\r\nØ Remplir le ticket palette, inscrire le numéro de lot, noter le nombre de palettes sorties, arrêter la calibreuse, donner des informations par micro aux emballeuses \r\n2002/2003 Secrétaire stagiaire cabinet de Géomètre Bagnols/Cèze\r\n\r\nØ Accueillir, réceptionner le courrier et les appels téléphoniques\r\nØ Trier, ranger, classer la documentation \r\nMaîtrise des logiciels informatiques : Word, Excel, Access, Power Point, Ciel compta Ciel Gestion, Internet.\r\n','lundi mardi mercredi jeudi vendredi samedi','35'),(3222,'Mme Dbfwehhkr','lWpPRWxC','jfWKoeAdDCOqK','JajInTtNlbTjGNL','celibataire','N3wGSl <a href=\"http://krthokyzlaad.com/\">krthokyzlaad</a>, [url=http://vszwazkukxha.com/]vszwazkukxha[/url], [link=http://upsrwijnruna.com/]upsrwijnruna[/link], http://jsyxdtrykhfu.com/','N3wGSl <a href=\"http://krthokyzlaad.com/\">krthokyzlaad</a>, [url=http://vszwazkukxha.com/]vszwazkukxha[/url], [link=http://upsrwijnruna.com/]upsrwijnruna[/link], http://jsyxdtrykhfu.com/','oD'),(3223,'Mme Bousquet Marie','34140','0698337226','29/08/1959','autre','Secteur : Service à domicile \r\n(4 ans)Particulier Le Cailar – 30 De Nov. 2005 à Juillet 2009\r\nSecteur : Bâtiment\r\n(2 ans)EURL M. FORITANO Le Cailar – De Juillet 2004 à Juillet 2006 Secrétaire comptable\r\nSecteur : Ecole Privée \r\n(4 mois)OGEC St Joseph R.C.M. – 06 \r\nDe Déc. 2003 à Mars 2004 \r\nAssistante maternelle\r\nSecteur : Hôtellerie\r\n(6 mois) Hôtel des Alpes Castellar \r\nDe Mai 2003 à Oct. 2003\r\nFemme de chambre - Serveuse au bar - Serveuse en salle de restaurant\r\nSecteur : Boulangerie – Pâtisserie\r\n(5 ans)La Marquisette Menton - 06\r\nDe Avril 1998 à Mai 2003\r\nConjoint collaborateur \r\nSecteur : Boulangerie – Pâtisserie\r\n(1 an) Au gâteau des rois Monaco \r\nDe Sept. 1993 à Sept. 1994\r\nGérante\r\nSecteur : Prestations de services\r\n(2 ans)Groom Express Menton – 06 \r\nDe Avril 1991 à Avril 1993\r\nSecrétaire comptable\r\nSecteur : Hypermarché \r\n(9 ans)Euromarché Nice –06 De Sept. 1981 à Sept. 1990\r\nHôtesse de Caisse\r\n','Du lundi matin au vendredi soir de 9 h à 18 h','35'),(3224,'Melle Gilly','1','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3225,'Melle Gilly','13000','','25 03092','celibataire','','toute la semaine sauf samedi et dimanche','25'),(3226,'Mme Bourret Carole','13004','0628689418','30/10/1963','celibataire','• 2008 à ce jour Chef d’équipe SINER La Seyne Sur Mer (Sté de Nettoyage)\r\n• 2005 - 2008 Chef d’équipe SOPHENIS à Marseille (Sté de Nettoyage)\r\n• 2002 - 2005 Chef d’équipe SONEPRO à Marseille (Sté de Nettoyage)\r\n• 1994 - 2002 Chef d’équipe EDN à Marseille (Sté de Nettoyage)\r\n• 1987 - 1990 Responsable Vendeuse EPICURE à Marseille (Gastronomie)\r\n• 1983 - 1985 Manager FREE TIME à Nice ( Fast food)\r\n','du lundi au vendredi de 10h a 16h','10'),(3227,'Melle VAN Prisca','30000','0680380588','29/04/1990','celibataire','cdd 4 mois clinique psychiatrique du mont duplan a nîmes, titulaire du bep carrieres sanitaires et sociales','lundi journée,mardi journée,jeudi journée,vendredi journée,samedi matin','38'),(3228,'Melle KHELIFA Farha','13006','0619456540','30/11/1990','celibataire','EXPERIENCES PROFESSIONNELLES : \r\n\r\nSeptembre 2009 : Vendanges Saxon SUISSE\r\n\r\nAoût 2009 : Livraison, Serveuse, Snack, « Le Palais des Délices » Marseille 7ème \r\n\r\nFévrier/Mai 2009 : Serveuse Restaurant « La table d’à côté » Marseille 1er\r\n\r\nMars/Juin 2008 : Aide ménagère à domicile : repassage, nettoyage, préparation des repas (MARSEILLE)\r\n\r\nJuin/Août 2008 : Femme de chambre en hôtellerie 3 étoiles Toulouse\r\n\r\nMission intérimaire : Caissière en grande surface, emballage cadeaux en période de fête , mise en rayon\r\n\r\nFORMATIONS PROFESSIONNELLES :\r\n\r\nSeptembre /Novembre 2006 : Formation « AGIR » validation d’un projet Toulouse\r\n\r\nOctobre 2006 : Stage de découverte professionnelle : Crèche « Mes premiers pas » Toulouse\r\n\r\nSeptembre/Octobre 2008 : Formation « SEDOP » Bilan de compétences Marseille \r\n\r\nDiplôme :\r\n\r\nBrevet des collèges obtenu en candidat libre.\r\n\r\nCentres d’intérêts :\r\n\r\nMusique, écriture, lecture, nature.\r\n\r\n','Tout le temps sauf le Lundi matin et le Jeudi après midi.','35'),(3229,'Mme Pinto Stella','57540','0648056029','09-12-1970','marie','bonjour,je suis une femme sérieuse et dynamique.j\'ai déjà travaillé auprès des particuliers,et ce travail me plait beaucoup,je suis disponible de suite,si vous avez besoin contactez-moi, merci.','lundi,mardi,jeudi,vendredi,samedi, 2h le matin et lundi, mardi, jeudi,vendredi, 2h l\'après-midi.','20'),(3230,'Mme Haoues','75011','0622514458','08111974','autre','j ai fait plusieur fomation d assistante de vie en plusieur annee differante dont une en juin deux mille neuf','tout les jour de la semaine du lundi 9H jusqua 19Hle soir','35'),(3231,'Mme MEREL Claire','35310','0603169334','27/01/1977','autre','\r\n\r\n\r\nClaire MEREL Née le 27/01/1977 (32 ans) à Rennes\r\n Nationalité : française\r\n7 rue de Gavrinis Veuve, deux enfants (5 et 2 ans)\r\n35310 CHAVAGNE \r\n \r\n06 03 16 93 34 \r\nclaire-youti@hotmail.fr\r\n\r\n\r\n\r\n\r\nProjet Professionnel :\r\nMettre à votre service mon expérience professionnelle \r\net mes qualités personnelles\r\n\r\n\r\n\r\nExpérience professionnelle\r\n\r\ndepuis janvier 2001 Maison Retraite « Les Jardins de la Poterie » Rennes\r\n Agent Service Hôtelier \r\n\r\nJanv. à Déc. 2000 Clinique Mutualiste « La Sagesse » Rennes \r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\nEté 1999 Centre Hospitalier Universitaire Rennes\r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\nFév. 1999 / Mai 1999 Centre Hospitalier Guillaume Regnier Rennes\r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\nNov. 1998 / Janv. 1999 Maison de Retraite « Le Clos St Martin » Rennes\r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\nSept. à Oct. 1998 Clinique du Moulin à Bruz\r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\nJuillet à Sept. 1998 Centre Hospitalier Universitaire Rennes\r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\nJuillet 1997 / Juin 1998 Centre hospitalier de Ploermel\r\n Agent Service Hospitalier (CDD remplacement)\r\n\r\n\r\n\r\nFormation\r\n\r\n1996 / 1997 Formation complémentaire « Auxiliaire de vie »\r\n Lycée Jeanne d’Arc Rennes\r\n\r\n1994 / 1996 BEP Services aux Personnes\r\n Lycée Professionnel Montfort sur Meu\r\n\r\n\r\n\r\nDivers\r\n\r\nLoisirs : Travaux manuels, Lecture.\r\nPermis B\r\n','Lundi - Mardi\r\n\r\nJeudi et Vendredi','28'),(3232,'Melle Lerpiniere Marie','13006','0628320950','04/09/1987','celibataire','-janvier à mai 2009: femme de chambre \"heritage hotel\" queenstown, Nouvelle zélande.\r\n-mai à octobre 2008: femme de ménage en maison de retraite \"les amandines\" Lauris.\r\nJ\'ai également travaillée à plusieurs reprise chez des particuliers.','du lundi au vendredi toute la journée.','30'),(3233,'Melle YOWA KAMBAJI ARLETTE','95140','09 63 50 49 01','04/12/66','celibataire','5 ans','Du Lundi au Samedi',''),(3234,'Melle YOWA KAMBAJI ARLETTE','95140','09 63 50 49 01','04/12/66','celibataire','5 ans','Du Lundi au Samedi',''),(3235,'Mr Baptista Tavares Mickael','86370','0611421278','15 09 1993','celibataire','j\'ai déja fait du ménage,repasage chez des personne agé garde d\'enfant pendant 6 mois trés motivait.','du lundi au vendredi de 8h00 à 18h00 ','35'),(3236,'Melle RAITIERE Charline','44118','0240043938','17/09/1990','celibataire','Saisons 2008 & 2009 chez un maraicher Pierrick GRASSET à la Chevrolière\r\n\r\nPréparatrice de commande à Atlantic Fleurs Distribution à Saint Aignan de Gd Lieu du 07/12/09 au 31/12/09\r\n\r\nStages effectués durant mes années \"lycée\"','Lundi : Matin & Après-midi\r\nMardi : Matin & Après-midi\r\nMercredi : Matin & Après-midi\r\nJeudi : Matin & Après-midi\r\nVendredi: Matin & Après-midi','35'),(3237,'Melle Boussekine Yamina','57340','06 21 42 89 58','18 03 1971','autre','j ai pas de experience mais j de voulante de traville pour eleve mon flis merci','tout les matinsdu lundi au vendredi a9h a 15h apres midi','10'),(3238,'Melle Louis Euphrasie','44430','0661815748','190484','celibataire','1an et demi dans une structure aupres des personnes agées,aide aà la toilette,preparation des repas,ménages,tri du linge,loisirs créatif,jardinage,promenades','lundi\r\nmardi\r\nmercredi 5 jours toute la journée\r\njeudi de 8h à 19h\r\nvendredi','35'),(3239,'Mme ACHER SYLVIE','35140','0663422706','27061960','celibataire','NETTO DECOR 5 ANS','DU LUNDI AU SAMEDI','35'),(3240,'Mme ACHER SYLVIE','35140','0663422706','27/06/1960','celibataire','5 ANS NETTO DECOR','LUNDI AU SAMEDI','35'),(3241,'Melle KENGNE MARIE JACQUELINE','94000','0666690760','10/05/1956','celibataire','2 ANNEES DE MENAGE ET REPASSAGE CHEZ LES PARTICULIERS.\r\n2 ANNEES DE NETTOYAGE HOTELIER (femmes de chambre)\r\n','Suis disponible de Lundi à Vendredi de 9H A 16H','07'),(3242,'Mme Fayola Florence','51530','0326522977','1964','marie','menage et cuisine ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3243,'Melle ANDRIEUX Caroline','34980','0679666668','22/12/1976','celibataire','PARCOURS PROFESSIONNEL\r\nOctobre/février2010 : Responsable nettoyage industriel, Gard et Hérault (agence de Montpellier)\r\nJuillet/août 2009 : Responsable nettoyage industriel, Montpellier\r\nFévrier/juin 2009 : Responsable du service hygiène en maison de retraite, Montpellier\r\nJanvier 2007- 2008 Créations artistiques, expositions\r\nJanvier 2003- décembre 2006 : Inspectrice, responsable de secteur, nettoyage industriel, Montpellier\r\n\r\nGESTION COMMERCIALE\r\nDéveloppement du CA, démarchage d’une clientèle nouvelle\r\nVisite des appels d’offres\r\nNégocier, conclure et assurer le suivi des chantiers\r\nMétrés et établissement de devis\r\nContrôle qualité : veiller au respect du cahier des charges définit avec le client, application de résultat\r\nRendez-vous clientèle : information, conseil, accompagnement du client dans ses choix\r\nCollaboration et négociation des marges et remises avec les fournisseurs\r\n\r\nGESTION TECHNIQUE\r\nRecrutement et formation du personnel (techniques, hygiène et sécurité)\r\nManagement, encadrement et gestion du personnel spécialisé en propreté et services associés,\r\n(gestion ≤60 personnes)\r\nElaboration du cahier des charges dans le contrat client (clauses techniques)\r\nGestion des sites, des contrats annuel, des travaux exceptionnels, prestations de remise en état après travaux \r\n\r\nGESTION ADMINISTRATIVE\r\nRelation fournisseurs et commandes de marchandises\r\nElaboration et gestion des plannings agents/clients\r\nOrganisation des congés et absences du personnel \r\nOrganisation générale, classement…\r\n\r\n','tous les jours','35'),(3244,'Mme Ponnuthurai','75019','0668494424','02.03.1976','marie','','le lundi matin ','15'),(3245,'Melle Wuytack Sabine','59570','0687/966745','09.06.1963','celibataire','technicienne de surface (1an)\r\nemployée polyvalente chez un fleuriste (deux ans)\r\nemployée de bureau (depuis 20 ans et toujours d\'actualité - mi-temps)','le mardi après-midi\r\nle mercredi toute la journée\r\nle vendredi après-midi','12'),(3246,'Mme Soultan Fathya','35700','0256516799','13-07-66','celibataire','sage femme diplomée','lundi ,mardi,jeudi,vendredi (matin)','10'),(3247,'Mme DAYAN Bettina','31300','0659869761','29/05/1986','marie','Essentiellement dans la vente, j\'ai développé des qualités relationnelles. Je souhaite aujourd\'hui m\'orienter vers le secteur de l\'aide à domicile qui me permettra de soulager des personnes dans les tâches quotidiennes, d\'avoir une certaine autonomie sur mon poste de travail.','Tous les jours du lundi au dimanche de 8 h à 14h.','20'),(3248,'Melle Ziouane Somia','34000','0626028306','22-12-1986','celibataire','Employée dans divers domaine: restauration, dans une boulangerie, patisserie/viennoisseries, dans une agence d\'architecture, auxiliaire de vie, employé de ménage chez des particuliers','Lundi toute la journé, tout les jours à partir de 18h, samdi et dimanche toute la journée','20'),(3249,'Mme SONG-CLAUZIER','34090','0669472123','13/10/1982','marie','2008-2009 femme de ménage chez particulier\r\n2005-2006 plongeur dans un restaurant','Lundi,Mardi, Mercredi, Jeudi, Vendredi,Samedi,Dimanche','35'),(3250,'Melle Frapier Vanessa','13006','0623903893','17/04/1981','autre','2009:Femme de chambre campagnile Aix a provence\r\n2009:Femme de chambre hotel le RocherMarseille 13009\r\n2008:Agent entretien Maison de retraite Les Oliviers Marseille 13008\r\n2006:Femme de chambre Hotel le radisson Marseille13001 \r\n2004-2005-:femme de chambre Hotel formule 1 a Marseille 130011','lundi ,mardi;mercredi,jeudi,vendredi le matin','20'),(3251,'Mme MATELOT','59700','0320311938','13/06/1966','autre','','SANEDI9HA15H-LUNDI,MARDI,JEUDI,VENDREDI 9HA11-14A16H SUR MARCQ EN BAROEUL ET ENVIRON MERCIE CAR J\'AI DES ENFANTS','6'),(3252,'Melle Dahou','34096','0611807287','29/11/1981','celibataire','j\'ai travailler au sein d\'une grande famille en tant que femme de ménage et garde d\'enfant à Paris pendant deux mois ,et suite à mon inscription en Master traduction à l\'université de Montpellier 3,j\'ai du quitté mon service pour travailler dans un cabiné médical pour faire 3 heurs par semaine de ménage. ','je suis disponible tous les matins de 7h à 9h ,et tous les lundi et mardi et vendredi après-midi,le mercredi et jeudi le matin en plus des weekend-end et des jours fériées.','20'),(3253,'Melle Dahou','34096','0611807287','29/11/1981','celibataire','j\'ai travailler au sein d\'une grande famille en tant que femme de ménage et garde d\'enfant à Paris pendant deux mois ,et suite à mon inscription en Master traduction à l\'université de Montpellier 3,j\'ai du quitté mon service pour travailler dans un cabiné médical pour faire 3 heurs par semaine de ménage. ','je suis disponible tous les matins de 7h à 9h ,et tous les lundi et mardi et vendredi après-midi,le mercredi et jeudi le matin en plus des weekend-end et des jours fériées.','20'),(3254,'Melle BLAISE Valentine','34000','0676824586','01/09/1989','celibataire','J\'ai travaillé pendant deux mois comme femme de ménage à l\'hôtel Les Amandiers à Agde (34), et plusieurs étés pendant deux mois pour une agence immobilière en tant que femme de ménage pour des résidence en bord de mer.','Tous les week-end, et pendant les vacances scolaires\r\nPour le nombre d\'heures par semaine, tout dépend.\r\nPendant les cours, je ne pourrais faire que 4heures (environ).\r\nMais pendant les vacances scolaires, je suis disponible de 10 à 15 h par semaine.','10'),(3255,'Mme Coupeau Chrystelle','44640','0678280945','06021967','marie','deja travaille dans une creche comme cuisiniere et menage plus chez des particuliers','tous les jours de la semaine','25'),(3256,'Mme Biousse Marie Helene','94350','06-12-42-15-73','02-04-1967','marie','val de brie service (janvier 2009 a octobre2009)','lundi mardi mercredi jeudi vendredi de 9heure a 16 heure','35'),(3257,'Melle Assoulay Mélanie','34070','0674867657','27/12/88','celibataire','je suis débutante, mais extremement motivée. Ayant mon CAP petite enfance, j\'ai pus, lors de ma formation, effectuer des cours d\'entretien des locaux,j\'ai fait du ménage pendant mes nombreux stages en crêches, et écoles. Puis je garde un enfant chez des particuliers donc je fais régulièrement le ménage.','lundi matin, mardi matin, mercredi matin, jeudi matin, vendredi matin, samedi toute la journée.','20'),(3258,'Melle Desmaret','91940','0625086538','16/11/86','celibataire','10 mois chez une famille et 6 jour chez des particulier','toute la semaine et le samedie ','30'),(3259,'Mme Baccini Jocelyne','13011','0660975021','22111969','celibataire','employer de grande surface','lundi mardi mercredi jeudi vendredi','30'),(3260,'Melle LAURIER Jennifer','34070','06 24 21 55 31','23/10/1986','autre','J\'ai travaillé pendant 6 ans en tant qu\'agent de service dans différentes entreprises. \r\n','Exclusivement les week-end','7'),(3261,'Mme NIANG AISSATOU','13014','0627070391','10/11/1981','marie','Durant les trois années que j\'ai fait à aubenas (07), j\'ai eu la possibilité de faire du ménage chez des particuliers, dans l\'immeuble ou j\'habitais, j\'étais aussi amener à nettoyer les bureaux d\'une association ainsi faire du ménage dans des maison de vacances.','actuellement je suis disponible tous les jours ','30'),(3262,'Mme Diaby N\'nanta','35200','0256518083','15/02/1969','autre','J\'ai plus de 5 ans d\'expérience dans ce domaine ','Je suis disponible tout les jours de la semaine sauf le week-ens','20'),(3263,'Mme Dabo Soukamba','35200','0256518083','02/07/1993','celibataire','Je ne suis qu\'une débutante mais je saurais m\'ppliquer travaillez sérieusement et être à l\'écoute .','Les week-ends','5'),(3264,'Mme CHIOTTI','13004','0660728611','25/08/1971','marie','AIDE AUX DOMICILES ,INDEPENDANTE(CESU).','lundi mardi jeudi vendredi','12'),(3265,'Mme PRUVOST Cathy','66000','0664526557','08 juin 1967','autre','20 ans au service de particuliers en tant qu\'aide à domicile et garde d\'enfants. ','AUCUNE INDISPONIBILITE ENTIEREMENT LIBRE ','35'),(3266,'Melle Grangier Camille ','35000','0674629579','15/04/1986','celibataire','9 mois femme de ménage chez Ikea\r\n1 mois femme de ménage chez des particuliers.\r\n','du lundi au vendredi, matin et après-midi.','35'),(3267,'Melle Diallo Ndeye Yacine','34000','0601058815','04/04/1985','celibataire','J\'ai travaillé deux ans dans une entreprise spécialisée dans ce domaine.J\'ai eu à travailler au mois de novembre comme aide a domicile chez un particulier,une personne âgée.\r\nJ\'ai le sens de la responsabilité,ouverte,accueillante.Je suis disponible des à présent.Je suis ouverte à toutes les propositions.Je suis à l\'écoute.\r\nMerci','tous les aprés midi de la semaine et les samedi et dimanche à partir de 10h','10'),(3268,'Mme Fichaux Martine','59330','0613777605','09071959','marie','je ne possède pas beaucoup d\'expérience dans ce domaine sauf pour avoir travailler pendant deux comme agents hospitalier aux services des urgences à maubeuge','je suis disponible tous les jours de après 8h30 et aussi l\'après midi suf le mercredi','20'),(3269,'Melle Mbae Natacha','13015','0612926948','15 06 1990','celibataire','j\'ai déja trvaillé chez ONET entreprise durant 2mois dans des locaux de bureaux.','lundi,mardi,jeudi,vendredi,samedi,dimanche matin et apres midi','25'),(3270,'Mme LAMBERT Céline','44390','06.22.87.35.84','17/12/1981','autre','infirmiere, je recherche un deuxieme travail. ai deja fait des menages en tant qu\'etudiante.','vendredi matin de 9h à 13h\r\nmercredi : une semaine matin, une semaine apres-midi\r\nlundi apres 15h une semaine sur deux\r\nsamedi toute la journée une semaine sur deux','4'),(3271,'Melle El Ghali Nadia','34000','0610628496','24/12/1984','celibataire','je suis étudiante en Master 2 j\'ai pas encore d\'expérience professionnelle .','du lundi au jeudi disponible à partir de 17h.\r\nvendredi apres midi libre.\r\nsamedi dimanche libre.\r\nau cours de la semaine j\'ai un emploi du temps variable je n\'ai pas cours toute la semaine','16'),(3272,'Melle Velay Melanie','34000','0622166093','250387','celibataire','Je suis animatrice en centre de loisirs, j\'ai travaillé comme vendeuse en boulangerie et serveuse. Je participe régulièrement à l\'organisation d\'évènements culturels variés.','Chaque jours de la semaine. A toute heure.','35'),(3273,'Mme Lemonnier Carole','57430','0387978470','14 juin 1963','celibataire','12 ans d\'expérience en maison de retraite. ','lundi mardi mercredi jeudi vendredi','30'),(3274,'Mme Mograbi Ahlem','34080','06 81 86 13 42','08/02/1992','celibataire','','Je suis disponible toute la semaine',''),(3275,'Mme Thierry Brant Bagan','34690','0686741688','7juin1977','marie','je deja travaille pendant trois mois dans une entreprise de nettoyage','du lundi au vendredi matin et apres-midi','30'),(3276,'Mme Wehrle Christine','57300','0686753771','28/03/1963','marie','10 d\'expérience dans le nettoyage au Luxembourg particuliers, lycées, hopitaux, bureaux commission europeenne, hotels, restaurants','tous les après-midi','20'),(3277,'Melle Schoumacker','57700','0666173044','090690','celibataire','leader ménage des camions 2 jours\r\nformation de ménage 1 jouinée ','tout le temps du lundi au dimanche',''),(3278,'Melle Guglielmi Virginie','83390','0494127239','5/12/1988','marie','2008/ ASHQ HOPITAL GERIATRIQUE GEORGE CLEMENCEAU A LA GARDE SERVICE DE LONGUE DUREE UNITE DE FIN DE VIE\r\n2008/2009 SERVICE DE REANIMATION ET UNITE DE SOIN CONTINU','LUNDI MATIN \r\nMARDI MATIN \r\nJEUDI MATIN\r\n','\'4'),(3279,'Mme DAGYTE Alita','94260','0637952253','20/08/1980','autre','2009 Intervenante à Domicile\r\nFresnes service – Association Intermédiaire (94)\r\n Effectuer des tâches ménagères\r\n\r\nJuin 2005 – 2008 Femmes de Ménage\r\n Chez des particuliers\r\n Effectuer des tâches ménagères, le repassage et les courses\r\n\r\n1997 – 2005 Commerciale TOMVIS – Lituanie\r\n\r\n2000 - 2005 Responsable des ventes pour produits cosmétiques visages et corps\r\n Recrutement des vendeurs\r\n Gestion des achats et calcul du prix de vente\r\n Négociation des prix de vente avec le client\r\n\r\n1997 – 2000 Représentante en électroménager\r\n Prospection clientèle\r\n Négociation des prix\r\n Prise de la commande\r\n\r\n1995 – 2005 Fleuriste Bénévole – Entreprise familiale – Lituanie\r\n Entretenir des plantes et fleurs coupées, arroser\r\n Faire les compositions florales et les bouquets\r\n','mardi, jeudi et vendredi.','35'),(3280,'Melle Petit-Homme Phalude','13011','06 10 14 71 97','19/05/1991','celibataire','j\'ai déjà travailler avec les personnes âgés, je sais faire le repassage,le repas m\'occuper de la lessive,e ménage. j\'ai travailler pendant 3ans avec une personnes âgées c\'était une bonne expérience car j\'aime aider, discuter remonter le moral j\'ai une bonne joie de vivre je suis dyn amique et responsable.','je suis disponible le lundi après-midi à partir de 17H00. Le mardi à partir de 15H00.Le mercredi toute la journée je suis libre.Le jeudi à partir de 15H00 et le vendredi à partir de 15H00 et le samedi je suis libre toute la journée.','4'),(3281,'Melle MAOULANA Koulthoume','13015','0621967319','','celibataire','Mon expérience en ménage reste dans le cadre familial','du lundi au vendredi matin et je pourrai accepter des missions en d\'autres heures. Je serai libre de Mars à Juin. ',''),(3282,'Melle BARTHES Mégane','34110','0607563720','11/02/1991','celibataire','Stage pratique en crèche de 2 mois\r\nStage pratique en école maternelle de 3 mois.\r\nFonction aide soignante en maison de retraite durant 1an et demi.\r\nAuxiliaire de vie durant 1 semaine en remplacement. \r\nPlusieurs autres stages dans le milieu des personnes âgées. ','tous les jours de la semaine. \r\nMatin après midi et soirée. ','35'),(3283,'Melle BODIAN Diata Mariame','75009','0612023838','12/10/1975','celibataire','Juillet/Aout 2009 à ONET SERVICES ','Lundi, mercredi, jeudi, vendredi après mid, samedi, dimanche','21'),(3284,'Melle Asencio Perrine','34110','0626070536','30/12/1987','autre','j\'ai effectuée plusieurs contrat à durée déterminée dans des associations et à la mairie de ma commune chez des personnes âgées en fin de vie ou pas\r\nje suis à votre disposition pour tous autres renseignements','lundi matin et soir\r\nmardi matin et soir\r\nmercredi toute la journée\r\njeudi matin et soir\r\nvendredi matin et soir\r\nsamedi matin et soir\r\ndimanche matin','6'),(3285,'Melle Ouvry Jennifer','59160','0638676370','6mars 1989','celibataire','bep MHPE obtenu en juin 2007 (métier de l\'hygiene et de l\'environnement)jai travailler deux an dans une ecole maternelle','lundi matin et apres midi mardi matin et apres mercredi matin et apres midi jeudi matin et apres midi vendredi matin et apres midi et samedi matin et apres midi','40'),(3286,'Melle Le Corre Guenaelle','22220','0647711089','30 06 1976','celibataire','2 anneés en tant qu agent d entretien a l hopital de treguier travaillé chez des particuliers ouvriere maraichere cantine scolaire','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(3287,'Melle Gardin','66400','0621235488','01/12/1988','autre','*BEPA services à la personne\r\n*diplôme d\'état d\' auxiliaire de vie sociale ','du lundi au samedi','35'),(3288,'Melle ','13003','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3289,'Mme FAID Leila','13009','0625021750','09/08/1984','celibataire','Secrétaire médicale dans un laboratoire d\'analyse ainsi que dans le milieu hospitalier.\r\nFemme de ménage chez des particuliers.\r\nVendeuse en prêt à porter.','Mardi, mercredi,jeudi et samedi après midi ','6'),(3290,'Mme Rahamata Mariama','13127','0628029521','10/09/1989','marie','j\'ai travailler pour un société de netoyage','lundi apré-midi, mardi matin ,mercredi matin, jeudi aprés-midi ,vendredi et samedi toute la journée',''),(3291,'Melle Gaillard Anne-Fleur','35000','0677083055','27/06/86','celibataire','Entreprises de nettoyage en normandie (netto décor, abilis)','entière','20'),(3292,'Melle Grasland Jacqueline','35150','0665473821','29021964','celibataire','1 ans d experience dans le nettoyage de bureaux etc...','tous les jours apres 16 heures sur le secteur sud de rennes','10'),(3293,'Mme Otto Nathalie','13014','0698968599','17 11 1956','autre','je suis retraitée de la fonction publique .j\'étais agent d\'entretien dans les écoles de 1990 a 2009.','disponible tous les jours sauf le mercredi et samedi apres-midi.','20'),(3294,'Melle Gutman Alexandra','34090','0684445031','11/12/89','celibataire','J\'ai effectué quelques ménages chez des voisins et amis de la famille pour dépanner. Cependant, je suis actuellement étudiante en communication.Je suis discret, sérieuse et appliquée. ','Lundi,mardi,mercredi après-midi et plus particulièrement disponible en fin de journée de 18h à 20h30.\r\nWeek-end et jours fériés. ','10'),(3295,'Melle Aubinais Anne','44300','0666602949','06/04/1991','celibataire','Mon expérience professionelle se résume, pour l\'instant, à mon expérience personelle. J\'ai fais le ménage chez mes parents pendant des années (les carreaux, le sol, les wc, le linge de maison, la vaiselle etc..) et j\'ai également été employée plus jeune comme femme de ménage pour les parents d\'une amie. Je suis concscience et j\'aime le travail bien fait.','Tout les jours de la semaine, de préférence l\'après-midi. Disponible le week-end.','4'),(3296,'Melle PIEL Anne-Solenn','35170','0645460664','30/05/1986','celibataire','J\'ai travaillé chez un particulier à raison de 2h par semaine (diverses tâches de la maison).','tous les jours','20'),(3297,'Melle Mégy','34000','0645690029','10 11 1989','celibataire','Juillet 2009: Ménages (30)\r\n\r\nAoût 2008: Emballeuse fruits au GIE, Tain L’Hermitage (26) \r\n \r\n2007/2008: Ménages (30)\r\n\r\nAoût 2007:Aide bénévole sur un chantier (30)\r\n\r\nAoût 2006: Emballeuse fruits au GIE, Tain L’Hermitage (26) \r\n \r\nAoût 2005: Manutentionnaire au GIE, Tain L’Hermitage (26)\r\n \r\nMars 2005: Stage à la maison de retraite de Génolhac (30)( dont ménages)','Disponible à partir de début mai 2010 à tout moment. Week-end et jour fèriés inclus.','35'),(3298,'Melle Choquet','35000','0671797955','16/10/1986','celibataire','EXPERIENCES PROFESSIONNELLES :\r\n\r\nExpériences culturelles :\r\n\r\n2009 (2 mois) Pierre et Vacances à Port en Bessin (14)\r\nStagiaire réception: accueil physique et téléphonique, mis en place accueil, utilisation du logiciel « unix », vente de produits annexes.\r\n2004/2008 (4 ans) Cinéma \"La Locomotive\" à ARZON \r\nBénévole : accueil, ouvreuse, caissière et agent d\'entretien.\r\n\r\nExpériences saisonnières :\r\n\r\n2009 (1 mois) Animatrice en centre de vacances à Tal ar Groaz (29) enfants de 11 à 16ans.\r\n2007 (2 mois) Hôtesse de caisse au Super U de Arzon(56)\r\n2006 (2 mois) Hôtesse de caisse à l’Intermarché d’Arzon \r\n2004 (2 mois) Employée de Mairie pour le nettoyage des plages à Arzon\r\n2002 (1 mois) Manutentionnaire en maraîchage «Primplants»à Lausanne en Suisse.\r\n\r\nBaby-sitting, ménages et état des lieux le week-end et les vacances scolaires.\r\n\r\n(2007, 5 mois)Fille au pair en Angleterre. \r\n','Je suis disponible du lundi au samedi matin et après-midi.','40'),(3299,'Mme LOUESSARD Valérie','35310','0223412748/068842521','03/02/1966','autre','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3300,'Mme Mahillon','54680','0684034438','23/01/1980','marie','','dispos du lundi o dimanche toute la journee','35'),(3301,'Mme Madame Charbonnier Francoise','91300','0615039377','12121960','marie','','tout les jours','30'),(3302,'Mme MENDES-LANCA','13008','0624866099','05/05/1978','marie','AUCUNE','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(3303,'Mme Diaby N\'nanta','35200','0645058897','15/02/1969','autre','j\'ai travailler pendant 6 ans en tant qu\'agent d\'entretien et aide à domicile','je suis diponible de suite ','35'),(3304,'Melle FANOUI Asma','34080','0617566181','28/11/1989','celibataire','2009 Aide comptable (euromer)\r\n2009 Aide comptable (AECM)\r\nété 2009 Femme de chambre (Ibis)\r\ndepuis Octobre inscrite a l\'apije fait des remplacement au prét des particulier et entreprise ','tous les jours ','0'),(3305,'Mme Sonntag','59800','06 34 16 23 01','2704 71','celibataire','2a 3ans d\'expérience comme aide ménagère','je suis disponible :le lundi après midi,mardi matin; jeudi 1fois sur deux jeudi après midi,vendredi une fois sur deux l\'après midi\r\n','25'),(3306,'Melle DACQUAY Sophie','75004','0664646611','08/11/1966','celibataire','Mes qualités\r\nRigoureuse, organisée, autonome, ponctuelle, dynamique, discrète, attentive, sociable, digne de confiance, capable d\'initiative \r\nMes compétences\r\nTâches ménagères Ménage des pièces de vie : Nettoyage des chambres, cuisine, séjour et salon, salle de bain, wc,... \r\nEntretien des sols, dépoussiérage, lavage des vitres,...\r\nSoin du linge de maison : Lavage et repassage, avec connaissance des différents textiles et de leur entretien (coton, soie, lin,…). Travail soigné, y compris dans le pliage du linge. Courses Accomplir les achats demandés dans les commerces de proximité.\r\n \r\nMon parcours professionnel\r\n- 2009 Madame Brigitte TARRADE – 92100 Boulogne Billancourt\r\nAide ménagère à domicile\r\n \r\n Madame Marylis TARRADE – 92100 Boulogne Billancourt\r\nDame de compagnie\r\n \r\n- 2008-2009 Les Galeries Lafayette – 75014 Paris\r\nResponsable du stand du créateur et styliste espagnol Adolfo Dominguez\r\n\r\n- 2008 Un Jour Ailleurs – 75014 Paris\r\nConseillère de vente à la boutique de prêt-à-porter féminin\r\n\r\n- 2007 Moda-shop – 75009 Paris\r\nResponsable de la boutique de bijoux, accessoires, prêt-à-porter et chaussures\r\n\r\n- 2002-2005 La Trattoria di Roma – 83990 Saint-Tropez\r\nServeuse\r\n\r\n- 2002 Chez Papa – 75008 Paris\r\nMaître d\'hôtel\r\n\r\n Club House du Practice de Golf du Jardin d\'acclimatation – 92200 Neuilly-sur-Seine\r\nServeuse\r\n\r\n- 1998-2001 Le Pacifico – 75014 Paris\r\nMaître d\'hôtel \r\n\r\n- 1997 Le Printemps Nation – 75020 Paris \r\nResponsable du stand du créateur Guy Degrenne\r\n\r\n- 1992-1996 Les Galeries Lafayette – 75009 Paris \r\nConseillère de vente, hôtesse à la boutique mariage, commerciale au service des cartes de paiement\r\n\r\n- 1990-1991 Papeterie 115 – 75005 Paris\r\nConseillère de vente\r\n\r\n- 1989-1990 Jacadi – 78000 Versailles\r\nConseillère de vente à la boutique de prêt-à-porter et chaussures pour enfants\r\n\r\nMa formation\r\n- 2010 Attestation de réussite aux examens de recrutement au métier d\'Aide Ménagère\r\n- 1997 BAC + 2 : Régisseuse de spectacle\r\n- 1984 BEP Commerce et CAP Employée de bureau\r\n','Lundi (matin-AM), mardi (matin-AM), mercredi (matin-AM), jeudi (matin-AM), vendredi (matin-AM), samedi (matin-AM), dimanche (matin-AM), certains jours fériés','35'),(3307,'Melle Minisini Helene','30000','0619365057','23/09/1972','celibataire','famme demenage','mardi aprés midi','4'),(3308,'Mme EL MAGHRAOUI','34070','0627263983','02/02/1973','marie','Mme Rabha OUSSAA EL MAGHRAOUI \r\nResidence Paul Valery\r\n115 rue Danton\r\n34070 MONTPELLIER\r\n\r\nCOMPETENCES :\r\n\r\nNettoyage de bureau\r\n\r\nNettoyage des sols\r\n\r\nReconnaître les différents produits ménagers\r\n\r\nFORMATION\r\n\r\nDiplôme de couture, Maroc\r\n\r\nFormation cuisine marocaine\r\n','tous les matins','20'),(3309,'Melle Aboudou Yasmina','13013','06 10 31 83 15','30/05/1991','celibataire','- 2009: Vendeuse, Volontariat à Londres (Tri des produits, fixation des prix, gestion de la caisse)\r\n\r\n- 2008:Street marketing \r\nDistribution de tracts, Animation de vente\r\n\r\n- 2005:Assistante chef de rayon\r\n(Gestion et rangement des produits dans les rayons, assurance de la propreté des rayons)\r\n','Mardi toute la journée, Jeudi après-midi','12'),(3310,'Melle BROCKER Rosanne','34000','0613194900','27/04/1990','celibataire','été 2008: travail de seveuse dans un restaurant\r\nété 2009: travail dans un centre equestre a portiragne\r\nj\'effecctue quelque fois des baby sitting ou des heure de menages chez les particuliers','mercredi apres midi \r\nvendredi apres midi\r\nweek end',''),(3311,'Mme Meignan Stéphanie','13011','0616308733','15/05/81','celibataire','','lundi,mardi,mercredi,jeudi et vendredi de 9h à 16h.','10'),(3312,'Mme ','84300','0646544211','251186','marie','colege stage','oui','35'),(3313,'Mme ','84','0646544211','251186','celibataire','','lundi matin mardi l apres midi','35'),(3314,'Melle BEX CAROLE','34000','0682640851','070266','celibataire','10 ans d\'expèrience, en assos et CESU autonome dans le travail, je m\'adapte aux personnes qui me sont confiées, dynamique , organisée.','lundi après-midi, mardi matin, mercredi matin, jeudi matin et vendredi aprés-midi.','20'),(3315,'Mr Bougeard Lionel','22290','0296653111','11/08/1967','autre','apprentissage en serrurie monttage de charpente mettalique soudeur toux metaux ferronerie plomberie tous entretien dans une maison','je suis en arret de travail pour raison medicalle je dois changer de metier je recherche un mi temp jais un enfant a charge\r\nbonne reception \r\ndans l attante de vous lire','25'),(3316,'Mme BAKRI HAYAT','34090','0609089021','10 06 83','marie','J\"ai dèja travailler comme une femme de menage et je souhaite trouver des heures chez vous','TOUS LES APRES MIDI APARTIR DE 17H JUSQUA 19H','10'),(3317,'Mr Allouche Djamel','57000','0387574449','240862','marie','artisan multiservice pendant 5 ans autonome dans tous les metier du batiment et aussi le nettoyage de vitre et sol','toute la semaine\r\n','50'),(3318,'Mme Valerie Valero','33000','0659922808','15-11- 1961','celibataire','femme de menage depuis 1999 chez les particuliers et entreprise de netoyage','lundi apres midi mardi apres midi jeudi apres midi vendredi apres midi','10'),(3319,'Mme Adgé Lauriane','34800','0676491509','04.02.1989','celibataire','','lundi, mardi, jeudi, vendredi matin.','17'),(3320,'Mme TEIXEIRA RODRIGUES','91660','0688708318','13 09 88','marie','','TOUS LES JOURS ','40'),(3321,'Mme Cazorla Marie','13011','0685121061','22/07/1970','celibataire','agent d\'entretien:nettoyage entretien des bureau,chanbre d\'hotel,chambre d\'hopital, usine, et chez des particulier','lundi; mardi:jeudi;vendredi',''),(3322,'Melle Elodie Busnel','56230','0297670301','11/05/89','celibataire','','de 6h a 11h et de 15h a 19h','30'),(3323,'Melle Bruni Ornella','59600','0623311390','28mars1986','celibataire','*de 2006 à 2007:Technicienne de surface sociétée SFNM de FEIGNIES 59\r\n*01/2008: stagiaire Aide a Domicile sociétée AMF APA de MAUBEUGE 59\r\n*03/2008: Stagiaire en maison de retraite Le Verlaine a COLLERET 59\r\n*06/2008: Aide a domicile sociétée Aide au quotidien de MAUBEUGE 59\r\n*08/2009: Agent d\'entretien sociétée Cyrino de FEIGNIES 59\r\n*Depuis 08/2008 Aide ménagére CESU','Lundi,jeudi,vendredi et samedi matin.\r\nmercredi et mardi apres-midi\r\n','25'),(3324,'Melle OBONE OBAME Nashoue','13005','06 43 82 84 67','29/08/1986','celibataire','j\'ai travaillé pendant un an à l\'hotêl Campagnile à AIX EN PROVENCE.','lundi,mercredi,jeudi,et samedi (toute la journée)','30'),(3325,'Mme ','34400','0467993865','16031970','marie','Savin Anne-Marie le29/10/09\r\n195 Av D’Espagne\r\n34400 Lunel\r\nTél : 06.14.38.30.16\r\n\r\n\r\nMadame, Monsieur \r\nVous êtes à la recherche aide a domicile ou garde d’enfants.\r\nJe suis capable d’exercer avec efficacité les diverses tâches qui incombent à ce métier : \r\nDépoussiérer les sols, les tapis, les meubles, les objets et aérer, désodoriser les pièces \r\nNettoyer et laver les sols, les mobiliers \r\nNettoyer et ranger la vaisselle, la cuisine, les sanitaires \r\n Jeux avec l’enfant, devoir, ménage repassage course, repas etc.…\r\n\r\nC’est donc avec beaucoup d’intérêt et d’enthousiasme que je souhaite mettre à profit mon savoir-faire.\r\n\r\nD’un naturel dynamique, organisée, et très rigoureuse dans le travail, je suis en outre disponible pour suivre toutes les formations complémentaires que vous jugerez nécessaires. \r\n\r\nJe me tiens à votre entière disposition pour tout renseignement complémentaire et je vous remercie par avance de l’attention que vous pourrez porter à ma demande. \r\n\r\nDans cette attente, je vous prie d’agréer, Madame, Monsieur le Directeur, l’expression de mes salutations distinguées.plus CV\r\nSAVIN ANNE MARIE Permis B+Véhicule\r\nGarde d’enfant et aide a domicile.\r\n195 AV D’Espagne \r\n34400 LUNEL\r\nTEL : 06.14.38.30.16\r\n39ans, mariés 2 enfants.\r\nCompétences et expériences\r\n 2009-Employée de maison, garde d’enfants et aide a la personne. Entretient du logement, entretient du linge, préparation du repas et garde d’enfants à domicile. \r\nDépoussiérer les sols, les tapis, les meubles, les objets et aérer, désodoriser les pièces \r\nNettoyer et laver les sols, les mobiliers \r\nNettoyer et ranger la vaisselle, la cuisine, les sanitaires \r\n Jeux avec l’enfant, devoir, ménage repassage course, repas etc.…\r\nEntretient des locaux et bureaux.\r\nS.A.BIROY BRICOMARCHE DE LUNEL :\r\n1991-2004: Hôtesse de caisses et responsable de rayon décoration, polyvalente, mis en rayon, commande, gestion de rayon et de stocks accueille Client, reçoit représentant.\r\nMaitrise bien l’informatique.\r\n13ans d’expérience dans le commerce.\r\nFormation\r\n1988-1990 : CAP de coiffure mixte.\r\n\r\nLoisir\r\nParle espagnole couramment.\r\nBricolage, piscine, vélo, informatique, titulaire du permis B.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','le lundi, mardi et le jeudi ,vendredi de 9h00 16h00heures.','20'),(3326,'Mme Conort Celine','22290','0672238777','25/03/1974','autre','cap hôtellerie','tous les jours sauf le mercredi','35'),(3327,'Melle MOUNI SAMIRA','34070','06,25,35,60,89','02,01,1983','celibataire','J\'ai travaillée dans un atelier de repassage(interlude)de mai 2008 jusqu\'a mai 2009 et j\'ai fait une formation(découverte de metier d\'aide à domicile)CFF montpellier avec des stages pratique d\'aide à domicile chez plusieurs personnes','tous les jours de 9h a 19H sauf le dimanche','30'),(3328,'Mme Leplat Natacha','34130','0467541061','29 01 73','marie','16 ans en accueil de clients en boulangerie dont 5 en service a domicile','du lundi au samedi','35'),(3329,'Melle Ammou Leila','34080','0617705535','20/06/1989','celibataire','07/2009-08/2009 : aide menagère à domicile chez une personne âgée. Nettoyage, repassage et aide aux repas. (Montpellier)\r\n\r\n07/2008-08/2008 : employé libre service. Etiquettage et mise en rayon. (Petit casino à Montpellier)','du lundi au vendredi, matin et apres-midi.','20'),(3330,'Melle ','34370','0650087811','01031964','celibataire','connaissance dans ce milieu\'depuis 18 ans. travaillee dans associations d aide a domicile.a l habitude contact aupres pers__ agees\'\'enfants notamment.','suivant vos demandes dans mon secteur.','30'),(3331,'Melle Charmet Isabelle','13007','0611086708','02/03/1968','celibataire','ménage repassage chez particuliers\r\npréparations des repas\r\nménage en entreprise:bureaux','du lundi au vendredi;en journée,horaires extensibles.','20'),(3332,'Melle El Kalloubi Aziza','45000','0236474567','01/01/1969','celibataire','mon experience 7 ans pour l\'admr, puis 1 ans familles rurales. aide à la toilette, repas, ménage, repassage','je suis actuellement sans emploi donc disponible immediatement','35'),(3333,'Melle Diagne Aissatou Mahé','13006','0609312718','26/01/1985','celibataire','2007 à 2009:Vendeuse en prêt à porter - «NEW YORKER» (Marseille)\r\n * Accueil physique, conseil de la clientèle, respect des étapes d’une vente\r\n * Fidélisation, suivi, relation personnalisée\r\n * Réception marchandises, Gestion des stockes\r\n * Mise en valeur des articles en rayons\r\n \r\nJuillet 2007 à Novembre2007 Agent de service - «O2» (Marseille, France)\r\n *Aide ménagère\r\n * Garde d’enfant\r\n\r\nJuin 2006 à Août 2006 Vendeuse en prêt-à-porter - «FAM» (Hambourg)\r\n *Accueil physique, conseil de la clientèle\r\n *Mise en rayon\r\n\r\nJuin 2005 à Août 2005 Serveuse - Restaurant «La Casamance» (Paris, France)\r\n *Relation client\r\n *Prises de commande\r\n\r\n2001 Assistante administrative «Association AAPI (Marseille, France)\r\n*Gestion et suivi administrative des dossiers couran','lundi toute la journée \r\nmardi toute la journée','20'),(3334,'Mme NOMANE SALIMA','13012','0491935100','31/12/1960','marie','2005-2008 : AGENT D’ENTRETIEN EN ENTREPRISE SOCIETE SAMSIC \r\nAspirateur, ménage, vitre, vider les poubelle\r\n','Du lundi au vendredi toute la journée','30'),(3335,'Melle ','35000','0603782359','8/2/81','celibataire','je suis etudiante etranger mais jai beaucoup d experience avec menage et repassage merci','lundi matin mercredi apre midi jeudi matin vendredi tout la jornnee et week-end.','15'),(3336,'Melle ','35000','0603782359','8/2/81','celibataire','je suis etudiante etranger mais jai beaucoup d experience avec menage et repassage merci','lundi matin mercredi apre midi jeudi matin vendredi tout la jornnee et week-end.','15'),(3337,'Melle Souktani Ilham','34000','0628507272','30/01/1986','celibataire','je suis etudiante et j\'ai fais plein de stage et je travaillai chez les particuliers comme aide a domicile','lundi,mardi;mercredi;jeudi;vendredi;samedi toute la journee','25'),(3338,'Mme Sebbane Baya','13002','0615683105','260752','marie','13 ans chez un couple ','tous les matin ','15'),(3339,'Mme GARCIA , Isabel','13003','0632997974','19/04/1988','marie','2 ans de expérience comme aide ménagère chez particuliers a Marseille','Lundi , Mardi , Mercredi , Jeudi après midi , vendredi matin','20'),(3340,'Mme DURAND MICHELLE','92000','06.15.11.45.56','15.09.1956','autre','Après avoir été licenciée économique j\'ai désirée m\'occuper de personnes agées j\'ai travaillée 6 mois chez vitaliance comme auxiliaire de vie -Tenir compagnie, faire un peu de ménage, les courses, les repas et j\'ai également fait des nuits','Lundi, mardi, mercredi, jeudi, vendredi','35'),(3341,'Mme DURAND MICHELLE','92000','06.15.11.45.56','15.09.1956','autre','Après avoir été licenciée économique j\'ai désirée m\'occuper de personnes agées j\'ai travaillée 6 mois chez vitaliance comme auxiliaire de vie -Tenir compagnie, faire un peu de ménage, les courses, les repas et j\'ai également fait des nuits','Lundi, mardi, mercredi, jeudi, vendredi','35'),(3342,'Mme DURAND MICHELLE','92000','06.15.11.45.56','15.09.1956','autre','Après avoir été licenciée économique j\'ai désirée m\'occuper de personnes agées j\'ai travaillée 6 mois chez vitaliance comme auxiliaire de vie -Tenir compagnie, faire un peu de ménage, les courses, les repas et j\'ai également fait des nuits','Lundi, mardi, mercredi, jeudi, vendredi','35'),(3343,'Mme Réthoré Méganne','34130','0626384674','10.10.1991','marie','actuellement femme de ménage chez des particulier','lundi aprés-midi, mardi aprés-midi, jeudi matin','10'),(3344,'Melle KOUDOU Nicoletta','13014','0609353648','16/03/1985','celibataire','Novembre 2009 au 15 Février 2010 : femme de ménage chez un particulier \r\n\r\nAvril 2009-Juillet 2009 : Assistante au contrôle de qualité de produits alimentaires importés à la douane de Ouagadougou au BURKINA FASO\r\n\r\nSeptembre 2008 : Conseillère de vente à C&A\r\n\r\nAoût 2008 : Baby setting\r\nEté 2007 : Employé à temps partiel à MC Donald (Poitou charente)\r\n\r\nEté 2006 : Femme de ménage en remplacement (hôtel le royal à Nice)\r\n\r\nMai 2004- Juillet 2004 : serveuse et caissière à l’hôtel et au restaurant SOFITEL (République Centrafricaine)\r\n','lundi matin,mercredi de 9h à 18h,vendrei matin et tout le week-end','20'),(3345,'Melle KOUDOU Nicoletta','13014','0609353648','16/03/1985','celibataire','Novembre 2009 au 15 Février 2010 : femme de ménage chez un particulier \r\n\r\nAvril 2009-Juillet 2009 : Assistante au contrôle de qualité de produits alimentaires importés à la douane de Ouagadougou au BURKINA FASO\r\n\r\nSeptembre 2008 : Conseillère de vente à C&A\r\n\r\nAoût 2008 : Baby setting\r\nEté 2007 : Employé à temps partiel à MC Donald (Poitou charente)\r\n\r\nEté 2006 : Femme de ménage en remplacement (hôtel le royal à Nice)\r\n\r\nMai 2004- Juillet 2004 : serveuse et caissière à l’hôtel et au restaurant SOFITEL (République Centrafricaine)\r\n','lundi matin,mercredi de 9h à 18h,vendrei matin et tout le week-end','10'),(3346,'Melle Feugas Elfie','34750','0631869985','19031983','celibataire','','Lundi,mardi,mercredi,jeudi,vendredi journée compléte','2'),(3347,'Melle Feugas Elfie','34750','0631869985','19031983','celibataire','Motivée, j’ai toujours mené a bien les tâches qui m’ont été attribués grâce à mon investissement et à mon envie de réussite professionnelle\r\nTrés bon niveau en repassage,sols,poussières,vaisselles,vitres,etc...','Lundi,mardi,mercredi,jeudi,vendredi journées complétes\r\n(libre tôt le matin...)','35'),(3348,'Melle Feugas Elfie','34750','0631869985','19031983','celibataire','Motivée, j’ai toujours mené a bien les tâches qui m’ont été attribués grâce à mon investissement et à mon envie de réussite professionnelle\r\nTrés bon niveau en repassage,sols,poussières,vaisselles,vitres,etc...','Lundi,mardi,mercredi,jeudi,vendredi journées complétes\r\n(libre tôt le matin...)\r\n\r\nDisponible 15heures à 35heures par semaine','35'),(3349,'Mme BELMFADAL Jamilla','44300','0636077783','01/08/1972','autre','Societé carrard nettoyage à Reims (51) pendant 5 ans, plongeuse cafétéria E.Leclerc à Moulins(03)pendant 4 ans, maintenant Atmos Propreté à Nantes.','tous les jours à partir de 10H.\r\nSur un trajet bus car je n\'ai pas de véhicule ni permis de conduire.\r\nmerci','20'),(3350,'Melle Bourdut Julie','30220','0660819537','20juin1987','celibataire','menages a domicile ,3 saison chez un traiteur au grau du roi ,vendeuse prêt à porter magasin grau du roi ,remplacement 3 semaine super u grau du roi en charcuterie ,vendeuse magasin chaussure grau du roi ,vendeuse en magasin de décoration a st l\'aurent d\' aigouze ,vendeuse chez pasta via foire exposition montpellier ,cap coiffure','lundi mardi mercredi jeudi vendredi samedi','35'),(3351,'Melle Bourdut Julie','30220','0660819537','20juin1987','celibataire','menages a domicile ,3 saison chez un traiteur au grau du roi ,vendeuse prêt à porter magasin grau du roi ,remplacement 3 semaine super u grau du roi en charcuterie ,vendeuse magasin chaussure grau du roi ,vendeuse en magasin de décoration a st l\'aurent d\' aigouze ,vendeuse chez pasta via foire exposition montpellier ,cap coiffure','lundi mardi mercredi jeudi vendredi samedi','35'),(3352,'Mme Cammarata Gianna','57510','0387095984','100668','marie','\r\n Certificat professionnel d’employée familiale polyvalente (obtenu)2009. 21 jours stagiaire d’employée familiale polyvalente 2009. 28 jours stagiaire auxillaire de vie2010.3 mois de formation assistante de vie 2010. ','semaine et samedi et dimanche journée','35'),(3353,'Mme Lefrançois','35270','0645715446','04/04/1959','autre','Aide à domicile chez des particulié femme de chambre dans l\'hotel familiale aussi dans une maison de retraite ','Exemple : Lundi matin, Mardi après-midi, etc...','14'),(3354,'Mme BETEILLE , Emmanuelle','34090','0662117604','04/06/1976','marie','Je n\'ai que des expériences professionnelles dans le commerce(vendeuse responsable).','Lundi : 9h30 / 16h00\r\nMardi : 9h30 / 11h30\r\nJeudi : 9h30 / 11h30\r\nVendredi : 9h30 / 16h00','10'),(3355,'Melle Preumont','34000','0674161940','12/07/1980','celibataire','aide à domicile (pays de la Loire)\r\nveilleuse de nuit en FJT et maisons de retraite\r\nserveuse de restaurant\r\nactuellement vendeuse conseillère aux éditions France Loisirs (Montpellier) ','je travaille à temps partiel (100h/mois)en général les aprés midi (14/19h). Je peux vous communiquer mes planings 2 mois à l\'avance afin que nous puissions nous organiser','20'),(3356,'Mme ','13013','0954610865','281059','marie','4deexperiences','mardijedivndredi','12'),(3357,'Mme ','13013','0954610865','281059','marie','4deexperiences','mardijedivndredi','12'),(3358,'Melle ','13013','0*954610865','281059','marie','4deexperiences','lundimarditoutlasemine','12'),(3359,'Melle Martins Célia','57525','','08/07/84','celibataire','5 ans dans le menage instruel','toute la journée','25'),(3360,'Melle ','34090','0636662322','07/08/1985','autre','NETTOYAGE DE LOCAUX D ENTREPRISE\r\nMENAGE DANS DES MAISONS ','LUNDI MERCREDI JEUDI TOUTE LA JOUNEE','20'),(3361,'Melle SCHENKER Elodie','57520 LIXI','06 42 05 49 79','11/09/1987','autre','Ma première expérience professionnel a était agent de fabrication.\r\nAu terme de mes études j\'ai était engager en tant que femme de ménage en maison de retraite.\r\nPuis par par la suite j\'ai travailler en tant que caissière serveuse.\r\n','du lundi au vendredi de 7h à 18h','20'),(3362,'Melle Rousseau Gwendoline','44400','0685238033','12/05/1991','celibataire','juillet 2009 : Employée en qualité d\'agent administratif à l\'URSSAF de Nantes\r\n2008/2009 : garde d\'enfants\r\njuillet 2007 archiviste dans un cabinet d\'avocats','Tous les jours du matin au soir','20'),(3363,'Mme FORMOSA','13011','0682868424','22/06/1964','autre','6 ANS D\'EXPERIENCE COMME AIDE A DOMICILE AUPRES DE PARTICULIER\r\n\r\n1 ANS COMME AUXILIAIRE DE VIE AU CENTRE ST THYS','LUNID AU VENDREDI DE 09H00 A 15H30','25'),(3364,'Melle Reina Melanie','59880','0699441615','16071985','autre','je n est aucune experience professionnel dans cette profession mais je suis quelqu un de dynamique et qui s adapte tres rapidement ','je suis disponnible tout les jour de la semaine de 8h a 18H',''),(3365,'Melle EL FAKIR','34070','0669007301','23/10/1991','celibataire','Garde de personnes agées non déclarés','Lundi aprés-midi à partir de 16h, Mercredi à partir de 13h, Vendredi à partir de 15h, Samedi toute la journée, Dimanche toute la journée ceci jusqu\'au moi de mai ensuite je suis disponible tous les jours','10'),(3366,'Melle Bodry Mélanie','13014','0634562827','20-12-1989','celibataire','Bep carrieres sanitaires et sociales\r\nstage en maison de retraite, maternelle, crèche.','Lundi a partir de 16h30, mercredi a partir de 13h, jeudi a partir de 15h30, vendredi a partir de 16h30, samedi a partir de 12h, dimanche toute la journée ','20'),(3367,'Melle Courouble','34090','0675478725','07/10/1991','celibataire','.2 MOIS AGENT D\'ENTRETIEN MOBILHOME CAMPING\r\n.1 MOIS FEMME DE CHAMBRE','DU 1 AVRIL AU 31 AOUT\r\n MATIN APRES-MIDI ET SOIR','35'),(3368,'Mme Chénais Rajae','35200','0618235390','14/07/1981','marie','2008/ occuper d’une personne aveugle âgé de 80 ans pendant 1 ans \r\n Faire Son ménage, repassage , hygiènes quotidiennes ','Le lundi de 7h à 13h30 le mardi de 20h à 23h\r\n Le mercredi de 20h à 23h\r\n Le jeudi de 7h à 12,De 15h à 18h; de 20h à 23h\r\n\r\n Le vendredi de 6h a 11h\r\n Le samedi de 20h a 23h \r\n','26'),(3369,'Mme Layec Maud','44000','0663313991','21/07/1975','celibataire','2 ans d\'experience dans differentes entreprises dernier emploi agent entretien dans les multi accueils pour la mairie de nantes','lundi mardi jeudi vendredi toute la jounée','20'),(3370,'Mme Catherine Carole','30190','0466204378','17 10 67','marie','aider les personnes pour avoir une meilleur qualité de vie','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3371,'Melle GUICHERON Samia','92160','0612832011','11/03/1985','celibataire','Assistante-Comptable en alternance\r\nComptable en alternance','Lundi au Jeudi en fin d\'après-midi','2'),(3372,'Mme Halter Aurélie','57540','06 87 60 99 37','16/12/1988','celibataire','2008-2009: entretient de locaux commerciaux, d\'un laboratoire stérile, et de bureaux.\r\n\r\n2006-2010:ménage chez des privées.\r\n\r\nSuivit d\'une formation sur la bon utilisation du matériel en 2008.','Mercredi, et week-end toute la journée.','10'),(3373,'Melle Dehri Nesrine','34070','0613359153','31/03/1990','celibataire','2009: Employée d\'étage à l’hôtel** LES FAUVETTES à Montpellier durant huit mois en CDD.\r\n \r\nTâches effectuées :\r\n· Changement des draps\r\n· Nettoyage des sanitaires et de la salle de bain\r\n· Aspirateur, vitres, poussière.\r\n \r\n\r\n2008: Aide ménagère chez une personnes âgée à Castelnau le lez durant un an.\r\n \r\nTâches effectuées :\r\n.Entretient de la maison et du jardin\r\n.Entretient du linge\r\n.Repassage\r\n.Courses\r\n','TOUS LES JOURS','20'),(3374,'Mme LEBRUN','91250','0626229146','02/11/1983','autre','J\'étais vendeuse et serveuse mais étant maintenant maman,j\'aimerai un emploi avec des horaires plus souples.','Tous les apres midi sur saint pierre du perray et saint germain les corbeil\r\n',''),(3375,'Mme Valero Valerie','33000','0659922808','15-11- 1961','autre','5 ans d experience en tant que femme de menage et agent d entretien','lundi apres midi mercredi apres midi\r\njeudi apres midi vendredi apres midi','15'),(3376,'Melle DANIS CHRISTELLE','34970','06.23.82.53.64','18/11/1976','autre','Sans expérience , mais très motivée','deux demi journée par semaine voir plus en fonction de la garde en cèche et plus en septembre rentré scolaire de ma fille','20'),(3377,'Melle Nadé Cindy','57220','0648749501','05/12/1990','celibataire','Bep carrières sanitaires et sociale\r\nPremier secours civique n°1\r\nBafa\r\nAide soignante maison de retraite boulay moselle\r\nAgent de service hospitalier hopital boulay-moselle','Lundi matin + aprés midi\r\nmardi matin + aprés midi\r\nMercredi matin + aprés midi\r\nJeudi matin + aprés midi\r\nVendredi matin + aprés midi\r\nSamedi','35'),(3378,'Mme GONZALEZ ','13002','0677656010','21/07/1982','marie','05 ANS NETOYAGE ET ENTRETIEN LOCAUX \r\n\r\nNettoyage des chambres \r\nNettoyage des bureaux \r\nMénage\r\nEntretien du linge \r\nRepassage divers\r\nCHEZ UN PARTICULIER','LUNDI, MARDI, JEUDI, VENDREDI','20'),(3379,'Mme Chenais Rajae','35200','0618235390','14071981','marie','j\'ai pu acquérir une expérience auprès d\'une personne âgé de 80 ans dont je faisait le ménage, la nourriture, le repassage, la toilette , entretien de maison','lundi matin/ jeudi matin et après midi/ vendredi matin','20'),(3380,'Melle Fort Léa','66000','0676891965','04/12/1989','celibataire','Actuellement\r\nHôtesse de caisse en contrat étudiant à Auchan Perpignan.\r\nEt\r\nAnimatrice périscolaire à la mairie de Perpignan.\r\n\r\nJuillet - Août\r\n2008\r\nEmployée commerciale pour la saison estivale à Carrefour Argelès \r\nsur Mer. \r\n\r\nMai – Juin \r\nMultiples mission intérim : manutentionnaire, inventoriste.\r\n\r\nJuillet\r\n2007\r\nInscription des étudiants à l’I.U.T (Institut Universitaire de \r\nTechnologie) de Perpignan \r\n\r\nSept – Nov\r\n2006\r\nInscription des étudiants à l’I.A.E (Institut d’Administration des\r\nEntreprises) de Perpignan.\r\n\r\nJuillet 2006\r\nInscription des étudiants à la Faculté de Science de Perpignan.','mercredi toute la journée\r\nvendredi après-midi','5'),(3381,'Melle PEDRO MELIA','35700','0688293207','07/O8/1981','autre','Je suis couturiére,j\'aitravaille dans la menage,oussi dans les gros alimentaires ','je suis disponible de lundi ou vendredi de 10Hà 20H','15'),(3382,'Mme NSANGO NATI','35200','O664944832','25/09/1975','marie','suis conffeuse j\'ai deja travaille dans la menage & gros alimentaire','de lundi au vendredi dans la pres midi','15'),(3383,'Melle DESPREZ','35310','0685486646','30/11/1991','celibataire','3 jours de stage chez une fleuriste en 2005 et quelques baby-sitting durant ces dernières années.','Lundi, mardi, jeudi et vendredi à partir de 17h. Le mercredi et samedi toute la journée.','4'),(3384,'Mme NSANGO NATI','35200','O664944832','25/09/1975','marie','suis conffeuse j\'ai deja travaille dans la menage & gros alimentaire','de lundi au vendredi dans la pres midi','15'),(3385,'Melle Gasnier Maëlle','29200','0298463544','03/06/1992','celibataire','J\'ai travailler durant Brest 2008 dans l\'hotel les gens de mer sur le port comme femme de chambre, j\'ai aussi effectuer plusieurs stages dans le cadre de ma formation d\'ébéniste. J\'ai peut d\'expériences mais je suis très motivée.','Je suis disponible tout les jours, le matin comme le soir, cela ne me pose aucuns problèmes.','35'),(3386,'Mme Marquès Hasnàa','44640','0603382893','19/01/1982','marie','agent de service GSF Celtus.\r\nfemme de ménage au domicile.\r\ngarde enfants de 0 A 3 ans. \r\n','du lundi au vendredi','15'),(3387,'Mme COQUENLORGE Alexandra','44830','06 42 76 83 40','05 01 1978','celibataire','Depuis l age de 16 ans j ai toujours travaille dans le domaine de la vente grande distribution dans les rayons traiteurs puisque j aime le relationnelle et le contact avec les gens .','Je suis disponible du lundi au vendredi et si besoin le samedi .','30'),(3388,'Mme Braik','34070','0645417672','24/02/1969','marie','actuellement employée de restauration au lycée Nevers, mon contrat arrive à terme..2ans d\'experience plonge manuelle, reception, preparation des entrées, services et entretient cuisine classes ect....','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3389,'Melle Mercadal','34590','0615739436','11/09/1988','celibataire','aide aux repas personne agée alzheimer','lundi mardi mercredi jeudi vendredi','30'),(3390,'Melle Monteil Marine','34400','0611073544','07/08/1988','celibataire','femme de ménage dans les écoles durée 2ans','lundi mardi mercredi jeudi vendredi','30'),(3391,'Mme Corniglion Anis Khadija','13002','0491906001','03071974','marie','','lundi matin mardi matin mercredi apres midi jeudi apres midi vendredi apres midi','20'),(3392,'Melle Strappazon Lise','34000','0632162020','10/11/1988','celibataire','je suis actuellement étudiante en architecture d\'intérieure en dérnière année.J\'ai été serveuse en restaurant pendant 1 ans.J\'ai aussi travaillé dans des chambres et tables d\'hotes occasionnellement.','Lundi, Mercredi matin, vendredi samedi et dimanche','10'),(3393,'Mme Sorbi','34080','0467540665','02 11 1980','marie','1998-1999 CDD : poste de lingère chez ERCA : trie, lavage, repassage et mise en état du linge vêtement maroquinerie, enregistrement de l’expédition et réception de livraison.\r\n1999-2000 : Emploi chez divers particulier en tache ménager cuisine et repassage.\r\n1999-2001 : entretien de cabinet gynécologique deux heurs deux fois par semaine \r\n2000-2002 : Agent d’entretien au lycée George Clémenceau : entretien des locaux de l’établissement\r\n2002-2010 : petit emploi chez particulier à temps partiel \r\n','lundi après midi , mardi après midi, jeudi après midi , vendredi matin lundi,matin','20'),(3394,'Melle Cauquil Chantal','34370','0650087811','01031964','celibataire','experiences dans ce domaine depuis plusieurs annees.a l habitude contact aupres des personnes agees\'et malades \'notamment aupres des enfants. rigeur dans la proprete et l hygiene. bien amicalement.','tout les jours de la semaine.','30'),(3395,'Melle Cauquil Chantal','34370','0650087811','01031964','celibataire','experiences dans ce domaine depuis plusieurs annees.a l habitude contact aupres des personnes agees\'et malades \'notamment aupres des enfants. rigeur dans la proprete et l hygiene. bien amicalement.','tout les jours de la semaine.','30'),(3396,'Melle Damléjian Marion','13012','0646675592','03/01/1986','celibataire','Je suis actuellement barmaid le soir et week end, je suis à la recherche d\'heures supplémentaires afin de pouvoir payer mes factures. J\'ai effectué de nombreux ménages, baby sitting et soutiens scolaires dans mon quartier. Je suis une personne motivé, responsable, travailleuse, souriante, ponctuelle et professionnel.','Du mardi au vendredi de 6h à 21h','20'),(3397,'Melle Vezzani Sandrine','34070','0678346965','09/11/1970','celibataire','j\'ai une experience de 3 ans dans le secteur santé ,clinique maison de retraite ,aide a la personne,ash.','lundi 9h-17h idem pour le mardi mercredi,jeudi et vendredi.','30'),(3398,'Melle ABRANTES Emeline','34000','0679773762','30 Juin 1988','celibataire','Je n\'ai aucune expérience professionnelles mais je suis déterminée à apprendre et à me rendre utile auprès des personnes âgées, dans le besoin ou handicapées','Toute la semaine, et le week-end\r\n','35'),(3399,'Mme Gareche Fatima','20030','06 45 39 05 21','26 05 1966','marie','','lundi matin é mardi matin','4h'),(3400,'Mme LISANTI','34080','0411651726','24/05/1981','autre','j\'ai travailler 3 ans à l\'ADMR de Castries en CDI et 1 mois en période scolaire à l\'ADMR de montpellier.\r\nj\'aifait un CES de 6 mois à GUI DE cHAULIAC.AIde secrétaire pendant 4 mois en période scolaire au cabinet d\'Anatomie pathologie des tonnelles.Montpellier.\r\n','tout les matins du lundi au vendredi 8h à 12h.','20'),(3401,'Melle ARONE Tatiana','44100','0601230205','22/12/1977','marie','employée de ménage 2007-2009 dépoussiérage,aspirateur,nettoyage sanitaire et salles de bain ,répassage,nettoyage des bureaux , halls ,escaliers .','lundi à samedi matin de 8h30 - 12h30\r\nlundi-vendredi apres midi de 13h30-17h','25'),(3402,'Melle ROUSSEL JULIE','34000','0632974142','18/09/1990','celibataire','','tous les jours pendant toutes les vacances de pâques et d\'été et le soir pendant la semaine',''),(3403,'Melle SOOKUN','34280','0610556404','19/04/1968','celibataire','J\'ai 6 mois d\'expérience dans ce domaine en tant qu\'employée de ménage mais également en surveillance d\'enfants.\r\nJ\'ai mon propre expérience car je suis exigeante dans ce domaine, J\'aime sentir la propreté et c\'est fort agréable.\r\nMon fils fait des allergies donc le ménage est fait méthodiquement et avec efficacité','DU LUNDI AU VENDREDI DE 9h00 à 16h00','25'),(3404,'Mme Karani Amina','13015','0650935286','09.12.1979','celibataire','2 ans expériences','lundi mardi jeudi vendredi après midi','26'),(3405,'Mme HELL Martine','57460','0387872017','29/03/1955','marie','aide à domicile en 1997 auprès de personnes âgées (ménage, repassage, etc...) pendant un an.\r\ndame de compagnie chez une personne âgée pendant un an en privé.','Lundi, mardi, de préférence l\'après-midi.','2'),(3406,'Melle DALLEAU Françoise','784190','06.67.47.36.88','19/11/1983','autre','1999: Agent d\'entretien\r\n2000 à 2008: Conseillère de vente \r\n2010: Secrétaire (temps partiel)','lundi et vendredi matin ','6'),(3407,'Melle Bernard Mélanie','11000','0951408168','24/06/1973','autre','Objectif\r\nHOTESSE COMMERCIALE\r\n\r\n\r\nExpérience professionnelle\r\n\r\n1997 - décembre 1999 MILIM Agence Immobilière\r\n HOTESSE COMMERCIALE \r\nvente d’abonnements, \r\nprise de rendez-vous;\r\nmise à jour fichier informatique;\r\npublicité;\r\naccueil clients propriétaires\r\n\r\nnovembre 1995 - novembre 1996 E.R.A.S Agence Immobilière\r\n ASSISTANTE COMMERCIALE\r\nprise de rendez-vous; \r\naccueil de clients; \r\npublicité; \r\nvente d’abonnements\r\n\r\nmars 1991 – février 1994 Association Libre Droit à O\r\n SECRETAIRE COMPTABLE\r\n Entreprise d’Insertion Sociale\r\ntraitement de texte; \r\nfiches de paie; \r\nclassement; \r\nprise de rendez-vous; \r\nentretien d’embauche;\r\nfacturation\r\n\r\nBénévolat\r\nJuin - maintenant TABAC PRESSE inventaire\r\n Rangement divers tabac presse\r\n Accueil clients\r\n \r\nLoisirs lecture\r\n Aventure\r\n Musique\r\n Danse\r\n sports \r\n\r\n\r\n\r\n \r\nCursus Niveau baccalauréat\r\n\r\nRéférences\r\n ERAS METRO JUILLIOTTES 94700 MAISONS ALFORT\r\n MILIM 75 AV DU GL LECLERC 94700 MAISONS ALFORT\r\n Centre de formation professionnel arthis 94 94000 creteil\r\n','le matin a partir de 9h30 jusqu\'a 16h\r\nle soir a partir de 19h30 meme la nuit\r\nsurtout la nuit','35'),(3408,'Melle Bernard Mélanie','11000','0951408168','24/06/1973','autre','Objectif\r\nHOTESSE COMMERCIALE\r\n\r\n\r\nExpérience professionnelle\r\n\r\n1997 - décembre 1999 MILIM Agence Immobilière\r\n HOTESSE COMMERCIALE \r\nvente d’abonnements, \r\nprise de rendez-vous;\r\nmise à jour fichier informatique;\r\npublicité;\r\naccueil clients propriétaires\r\n\r\nnovembre 1995 - novembre 1996 E.R.A.S Agence Immobilière\r\n ASSISTANTE COMMERCIALE\r\nprise de rendez-vous; \r\naccueil de clients; \r\npublicité; \r\nvente d’abonnements\r\n\r\nmars 1991 – février 1994 Association Libre Droit à O\r\n SECRETAIRE COMPTABLE\r\n Entreprise d’Insertion Sociale\r\ntraitement de texte; \r\nfiches de paie; \r\nclassement; \r\nprise de rendez-vous; \r\nentretien d’embauche;\r\nfacturation\r\n\r\nBénévolat\r\nJuin - maintenant TABAC PRESSE inventaire\r\n Rangement divers tabac presse\r\n Accueil clients\r\n \r\nLoisirs lecture\r\n Aventure\r\n Musique\r\n Danse\r\n sports \r\n\r\n\r\n\r\n \r\nCursus Niveau baccalauréat\r\n\r\nRéférences\r\n ERAS METRO JUILLIOTTES 94700 MAISONS ALFORT\r\n MILIM 75 AV DU GL LECLERC 94700 MAISONS ALFORT\r\n Centre de formation professionnel arthis 94 94000 creteil\r\n','le matin a partir de 9h30 jusqu\'a 16h\r\nle soir a partir de 19h30 meme la nuit\r\nsurtout la nuit','35'),(3409,'Melle Rakotonanahary Harilantosoa Prisca','13010','0609687412','08/10/1988','celibataire','-Opératrice Média chez TWO Madagascar \r\n-Télé conseillère chez ARIANE Madagascar\r\n-Télé actrice ensuite Superviseur de Plateau chez MADA M VALUE Madagascar\r\n-Hôtesse d\'accueil évènementiel chez KANTOPROP Paris.','Lundi matin, mardi matin, mercredi matin, vendredi matin.','16'),(3410,'Melle Cabany Alice','35000','0632416253','03/06/1989','celibataire','avec une experience en tant qu\'agentd\'entretien durant 6 mois au sein du Helter Skelter hostel, auberge de jeunesse allemande, je sais travailler rapidement et avec rigueur.','lundi apres midi; mardi, mercredi et jeudi matin , vendredi entre 13h et 15h, le week end en journee durant le mois de mars et juin puis à temps plein en juillet et aout.(pas disponible entre temps)','10'),(3411,'Mme POUVREAU Maryse','44830','0240655627','02.06.1957','marie','Mécanicienne en confection chez Chantelle pendant 18 ans puis dans un autre atelier de lingerie.\r\nIntérimaire chez Adrimex quelques mois.\r\nOuvrière en métallurgie depuis 10 ans.','Du lundi au vendredi.','35'),(3412,'Mme Suzanne LAURENT','92350','0659273501','17/10/1980','marie','jai travaillée deux ans en qualité de secrétaire. ','lundi, mardi et jeudi matin','09'),(3413,'Mme LAURENT Suzanne','92350','0173482900','17/20/1980','marie','AUCUNE EXPERIENCE ','lundi, mardi et jeudi matin','09'),(3414,'Melle OUECHTATI SENDES','13004','0626604836','30/10/1982','celibataire','J AI 1 ANS DE PROFESSION DANS DES BUREAUX ENTRETIEN DES LOCAUX TENACE \r\nEFFICACE VOLONTAIRE \r\n','LUNDI MARDI MERCREDI JEUDI ','12'),(3415,'Mme Ersoy Marie','35200','0699701579','29111955','celibataire','5annee dans le nettoyage locaux etsurface et 2 ans chez particulier','lundi au vendredi de 10h30 a 19h','15'),(3416,'Melle Colbus Sabine','57500','06/36/51/18/25','10/07/1973','celibataire','je n\'ai pas d\'expérience en femme de ménage mais je le fait chez moi et ma grand mere j\'ai travaillé avc ls enfants handicapés 5 ans en tant qu\'hôtesse de caisse mais j\'aimerais et suis trés motivé pour travaillé au domicile de personnes et j\'espere pouvoir avoir un emploi dans votre société.','au niveau des disponibilitées je suis libre tout les jours et les horaires à votre convenance. j\'aimerais un temps complet mais si moins d\'heures j\'accepterais aussi.je suis trés motivée .','35'),(3417,'Mme Vasseur Khadra','91170','0661786578','12.01.1973','marie','menage','lundi. mardi.mercredi.jeudi.vendredi.samedi.dimanche','35'),(3418,'Melle Bergoin Amanda','13010','0677148241','03/05/1988','celibataire','Débutante','Lundi,Mardi,Jeudi et Vendredi','32'),(3419,'Mr Baptista Tavares Mickael','86370','0611421278','15/09/1993','celibataire','j ai déja gardé un enfant pendant 4 mois j ai fait du ménage chez des personne j \' adore repasé .','disponible a tout moment du lundi au samedi ninporte quand quand vous voulait je suis motivé je veut travaillé j \'atent que sa merci.','35'),(3420,'Mme Joly','29200','0698402305','11/01/1979','marie','je fais ce métier depuis 13 ans, j\'ai travaillé pour des familles, personnes agées et presbyteres','lundi et mardi matin de 9h a 11h et le jeudi et vendredi apres midi de 14h a 16h','8'),(3421,'Mme Masclin','59236','0320923846','28/05/1980','marie','j\'ai travaillé dans 2 familles pour lesquelles je faisais le ménage,le repassage,la préparation des repas,la garde des enfants,j\'ai également travaillé dans un cabinet médical sur Lambersart en tant que femme de ménage','lundi toute la journée,mardi toute la journée,jeudi toute la journée,vendredi toute la journée','25'),(3422,'Mme Jamin Valerie','35610','0299487347','26051975','marie','assistante de vie aux famille','tous les jours','35'),(3423,'Mme Anis Corniglion Khadija','13002','0491906001','03071974','marie','lundi matin mardi matin mercredi apres midi jeudi apres midi vendredi apres midi','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(3424,'Mme Chrystelle Tailly','85100','0608163745','24 11 1968','marie','assistante de vie auprès d\'enfants handicapés et de personnes âgées,dispense de soins courants,aide dans les gestes de la vie courante,aide à la prise des repas,accompagnement des sorties','tout les matins de lundi au vendredi','25'),(3425,'Melle LAIR Emilie','53320','02.53.74.64.68','19121984','autre','Actuellement je travail pour la sociéter Spid à CHANGER.Plus pour 2 particulier ou je fais le ménage, le rapassage, les courses et aides papiers administratif.Depuis 5 années.','Le lundi, mardi, mercredi, vendredi de 9h30 à 11h30-12h00','10'),(3426,'Melle MAILLARD CINDY','83000','0615734939','23121980','autre','Technicienne de surface dans différentes strutures de collectivité ( écoles primaire,crèche,bureaux adminisratifs, à l\'hôtel Mercure','A partir du 1 avril 2010,du lundi au vendredi.','20'),(3427,'Mme Delcroix Agnes ','59300','06.25.86.17.92','06-05-1992','celibataire','je sai effectueé des taches \'interieure et d\'exterieure ','matin: lundi a vendredi: 9h/ 12h \r\naprés midi : lundi vendredi: 13h/18h\r\nsoir : 19h/21h','35'),(3428,'Melle ANDRE Marjorie','34070','0679089490','07/01/1992','celibataire','Eté 2008 : service en restauration, commerce.\r\n\r\nEté 2009 : garde d\'enfants, entretien de locaux, assistance aux personnes âgées.\r\n\r\nDécembre 2009 : stage au sein d\'une crèche.\r\n\r\nBénévolat : animations dans un centre d\'éducation motrice et de rééducation fonctionnelle, au sein du service spécialisé pour les enfants.','Je suis disponible dès maintenant pour un temps plein jusqu\'à début Juillet. ','35'),(3429,'Mme Gharbi.nadine','34070','0643671274','22/10/1955','marie','j ai travaille entend que agent deservice au CHU de montpellier et chez des particuliers','de suite','5'),(3430,'Mme Godard Sarah Emilie','13013','0628424297','14/02/90','celibataire','J\'ai exclusivement travailler en tant qu\'animatrice.','Tous les jours de la semaine','30'),(3431,'Melle Main','44000','0621906740','10/10/1990','celibataire','Vendeuse bénévole à Emmaüs, vendeuse sur un marché auprès d\'un pépiniériste ','A partir du 1er juin jusqu\'au 31 juillet, tous les jours de la semaine.','35'),(3432,'Mme Hamlili','59000','0659396054','25/02/1984','marie','2009 aide ménagére - A 2micile LILLE\r\n2007-2008 Agent d\'entretien- Societé ISOR/ Ronchin\r\n\r\n\r\n(banque de france/lille)\r\n\r\n(Assurance Swisse life/lille)\r\n\r\n2007-2008aide ménagére-chez des particuliers/métropole lilloise.\r\n2007 aide ménagére -Société ménage .fr/métropole lilloise.\r\n2005 congé parentale.\r\n2003-2004 aide ménagére-chez des particuliers/Lambersart,vieux lille\r\n2003 Femme de ménage-missions d\'intérim/lille.\r\n2002-2003 Agent d\'intretien- Mairie,Entreprise Devis/lille\r\n2002-2003 Hotesse de caisse-Match,Carrefoure,champion /métropole lilloise.\r\n2002 auxiliare de vie-Maison de retraite (Camille Corot) lille\r\n2001 Serveuse - Restaurant (Flandes Liban) LILLE\r\n\r\n\r\n\r\n','tous lés jour.','20'),(3433,'Melle Aliet Laetitia','66100','0619612775','11/02/1989','celibataire','j\'ai travaillé 6mois en tant qu\'agent des services hospitalier à la maison de retraite \"Jean Rostand\" à St Cyprien.','Lundi,mardi,mercredi,jeudi,vendredi','35'),(3434,'Melle Maria MARKOVA','13000','0642614933','01011986','celibataire','ménage, repassage, couses','mardi, mercredi et jeudi matins\r\nvendredi et samedi-la journéé','15'),(3435,'Mr Mansard Serge','34070','0672049362','100857','marie','nombreuses surtout dans les relations commerciales,mais également dans le domaine de la maladie (alzheimer et cancer de mes parents )donc rodé pour affronter des situations identiques','a définir en fonction de vos besoins car disponible et véhiculé','20'),(3436,'Mme Paris','44150','0668919313','23/07/1986','celibataire','Vendeuse de chaussurre (1 semaine)\r\nAngent d\'entretien (1moi)\r\nVendeuse en Boulangerie (2ans 1/2)\r\nAgent d\'entretien (2mois)\r\nAgent de conditionnement (2mois)\r\nNombreux stages en vente (3 ans)','Lundi, Mardi, Mercredi, J\'eudi, Vendredi (et quelques Samedi)','35'),(3437,'Melle Contussi Stéphanie','13011','0676946283','10/07/1989','celibataire','- Titulaire d\'un BEP Carrières Sanitaires et Sociales (Dit BEP Css)\r\n- En formation jusqu\'en juin 2010 d\'un BAC PRO Services de Proximité et Vie Locale (Dit BAC S.P.V.L).\r\n- Au travers de mes divers stages, j\'ai eu le privilège d\'être au contact d\'usagers et de patients.\r\n','- Tous les jours du lundi au dimanche à partir du mois de juillet 2010, toute la journée et les nuits.','35'),(3438,'Mme Laamarti','34080','0667646540','21/03/1977','marie','serveuse de métier j\'ai travaillé dans divers établissement.J\'ai effectué les chambres, le calandrage et le repassage dans les hotels ainsi que l\'entretien des locaux(vitres,depoussiérage ,lavage sols, etc)','je suis libre du lundi au vendredi matin et soir','25'),(3439,'Mme Sénécal','76100',' 0637589442','14021977','celibataire','Agent d\'entretien école,bureau,lycée, femme de chambre hôtel aide a la personne ménage chez particulier','Exemple : Lundi matin, Mardi après-midi, etc.lundi après-midi mardi après-midi et le vendredi ','20h'),(3440,'Mme Sénécal','76100',' 0637589442','14021977','celibataire','Agent d\'entretien école,bureau,lycée, femme de chambre hôtel aide a la personne ménage chez particulier','Exemple : Lundi matin, Mardi après-midi, etc.lundi après-midi mardi après-midi et le vendredi ','20h'),(3441,'Mme Mamouni Laila','34090','067852914','08/05/1984','marie','','tous les jours de la semaine de 8h du matin a 18h du soir sauf le dimanche','10'),(3442,'Mme ARCHENOUL','44360','0648074617','10/08/1981','marie','EXPERIANCE COMMERCIALE','DU LUNDI AU VENDREDI DE 9 A 18H',''),(3443,'Melle Lahouaria','13001','0646038742','11071971','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(3444,'Mme EVRARD Valérie','35470','0699800636','08/05/1979','marie','27 ANS DE SECRETARIAT\r\n\r\nJ\'ai commencé à faire de l\'aide à domicile avec la mairie de bain de bretagne','Lundi journée, mardi matin, jeudi matin vendredi matin','25'),(3445,'Melle Guinfolleau Nadia','44800','0645460980','17/04/1988','autre','J\'ai passé un CAP et BEP dans les quels j\'ai étudier l\'entretient, actuellement je suis salarié chez O2kid à Nantes je garde une petite fille 8heures par semaine et je recherche un complément de revenues urgemment.','Lundi mardi,jeudi et vendredi le matin\r\nle mercredi toute la journée','10'),(3446,'Mme Corallo Brigitte ','13006','0676759869','20/01/1967','celibataire','Depuis 1985 , j\'exerce ce métier auprès de personnes âgées , je faisais le ménage , préparation des repas, suivi hygiénique , suivi médical, ballades , les courses . ','Disponible toute la semaine du lundi au dimanche !','5'),(3447,'Mme Justome','44590','06.21.18.49.76','02.02.73','celibataire','Aide ménagère au Centre de soins de CHATEAUBRIANT.Encadrement de personnes légèrement handicapés.Aide ménagère chez une personne agée','mardi,mercredi, jeudi, vendredi','20'),(3448,'Melle Barhoumi Neylla','13100','0623588745','19/08/1989','celibataire','','mardi, mercredi, jeudi','15'),(3449,'Melle BYA','13005','0667694082','29/07/1981','celibataire','Aide à domicile à Stella aide aux familles;Femme de ménage chez particulier pendant 3 ans à marseille Garde d\'enfants(2)à marseille pendant 4ans','lundi de 9H à 14H.\r\nMardi de 9H à 14H\r\nMercredi de 13H à 19H\r\nJeudi de 9H à 14H\r\nVendredi de 9H à 14H\r\nSamedi de 9H à 18H\r\nTous les jours deS vacances scolaires.','22'),(3450,'Melle BYA','13005','0667694082','29/07/1981','celibataire','Aide à domicile à Stella aide aux familles;Femme de ménage chez particulier pendant 3 ans à marseille Garde d\'enfants(2)à marseille pendant 4ans','lundi de 10H à 14H.\r\nMardi de 10H à 14H\r\nMercredi de 13H à 19H\r\nJeudi de 10H à 14H\r\nVendredi de 10H à 14H\r\nSamedi de 9H à 18H\r\nTous les jours deS vacances scolaires.','22'),(3451,'Melle Hafidhou Kouraichia','1303','0698734803','13/08/1982','celibataire','j\'ai travaillé 7mois dans la société SARL NET-WORK ET ONEPI','lundi,mardi,mercredi,jeudi,vendredi,samedi','35'),(3452,'Mme Currat','57380','06/14/64/02/83','23-02-1962','marie','2 année chez des particuliers','lundi,mardi,jeudi vendredi et samedi le matin','15'),(3453,'Mme Pasquini','66450','0617912255','18/09/1971','marie','Actuellement quelques heures aide ménagère et aide à la personne','lundi matin et àpres midi, mercredi matin, jeudi matin,10 ou + à voir semaine','10'),(3454,'Mme GASAN ANNE-MARIE','13012','0601125809','01061965','autre','','JE SOUHAITE TROUVER DES HEURES DE REPASSAGES TOUS LES JOURS SAUF VENDREDI APRES-MIDI','35'),(3455,'Melle Orfino Mélodie','94500','0954252544','22/06/1981','autre','Maman au foyer souhaitant concilier sa vie de famille et sa vie professionelle je m\'adresse à vous. Sans experience professionnelle en tant que femme de ménage mais avec une experience de femme au foyer. Très motivée, dynamique et débrouillarde.\r\nMerci d\'avance pour vos renseignements et votre aide.','Du lundi au vendredi à partir de 17h.','15'),(3456,'Melle Goubert Amelie','44300','06 62 12 71 02','30 mars 1991','autre','j\'ai beaucoup d\'éxperience dans ce domaine pour avoir le niveau bep sanitaire et social et aussi pour l\'avoir pratiquer pendant 3 ans chez des particulier. ','je suis disponible le lundi,mardi,mercredi,jeudi et vendredi toutes la journée à partir de 10h.','20'),(3457,'Mme El Ghali Zombre Chantal','13001','0621024059','11091978','marie','Bonjour,\r\nJe recherche un emploi comme femme de menage.Je suis serieuse, active jaime la proprete et a de d\'experience \r\nfonction actuelle : heures de menage chez particulier','lundi, mardi , mercredi, jeudi vendredi matin','30'),(3458,'Melle Amoureau Claire','44100','06/81/28/03/61','22/02/1991','celibataire','Juillet 2008 \r\nEmployé à ISS ABILIS FRANCE(Technicienne de surface)\r\n\r\n2007-2008\r\nGarde d’enfants (de 3 à 6ans)\r\n\r\n2005-1 semaine \r\nPharmacie Brossard Stage découverte (classe 3ème)\r\n','Disponible tous les jours du 3 Juillet au samedi 7 Août 2010 inclu.\r\n\r\nhoraire :\r\nLundi : matin et après-midi\r\nMardi : matin et après-midi\r\nMercredi : matin et après-midi\r\njeudi : matin et après-midi\r\nVendredi : matin et après-midi\r\nSamedi : matin et après-midi\r\n\r\n','30'),(3459,'Mme DUMAZER Leila','13012','0622904463','01101982','marie','OMIAL, association aide à domicile particuliers, auxiliaire de vie et agent d\'entretien maison de retraite la gauloise.','MATIN : lundi, mardi, jeudi, vendredi( commencer tot le matin).\r\n\r\nAPRES MIDI : Lundi, mardi, jeudi ,vendredi','35'),(3460,'Mme Abes Lalia','13003','0634622105','110870','marie','j ai fais femme de chambre dans un hotel pendand 2 ans j ai fais des remplacement dans des societe de netoyage bureaux snak pendant 3 ans je mesuis occupe de personne agees','toute la journee jusqua 3 h','20'),(3461,'Melle Delaalande','59138','0631685187','19/08/1974','celibataire','pas d\'expérience professionnelle mais je fais du ménage chez mes parents','jusqu\'au 9 avril disponible le lundi après-midi, le mardi,mercredi après-midi,le jeudi toute la journée, vendredi après-midi,libre le week-end','10'),(3462,'Melle NICOT Caroline','44000','0642567959','14/08/1982','marie','J\'ai été formée au métier de femme de chambre lorsque j\'ai travaillé dans l\'hôtellerie comme réceptionniste. Outre cette expérience ainsi que mon expérience personnelle, je n\'ai jamais travaillé pour des particuliers mais je suis plus que motivée.','Du lundi au vendredi matin et a.midi à condition de pouvoir trouver une place en garderi epour mon fils.','8'),(3463,'Melle VAN PUYVELDE Bony','34000','0679652192','01/04/90','celibataire','-Animatrice en centres avec et sans hébergements\r\n-Baby sitting\r\n-Ménages','Vendredi, Samedi, Dimanche, \r\net tous les jours de mi-Mai à fin Juin 2010','10'),(3464,'Melle SAIED Ines','13002','0620571545','15/06/1993','celibataire','seulement des stages ','pendant les vacances à nimporte qu\'elle heure','20'),(3465,'Mme Le Gall Virginie','29200','0650694600','1711/1978','celibataire','j\'ai exerce le metier d\'agent hotelier dans plusieures maisons de retraite et exerce l\'emploi d\'aide a domicile depuis 1 an et demi','tous les jours de 10h00 à 18h00 sauf le mercredi et le week end','24'),(3466,'Melle Hembert Marine','35590','0660104504','02/12/1993','celibataire','Stage dans une boulangerie.','Mois de juillet',''),(3467,'Melle LARO Prisca','34000','0628807944','18/12/1986','autre','-Septembre 2009 jusqu\'à maintenant : animatrice périscolaire pour le Service Éducation de la mairie de Montpellier notamment dans les écoles primaires Périclès, Condorcet et Anne Franck ainsi qu\'à l\'école maternelle Aristote\r\n-de 2004 à 2006 : babysitting et ménage pour des proches\r\n-2003 : stage aide-soignante à la clinique Saint-Paul, Martinique\r\n-Pendant été 2000 : vente de fruits et légumes au marché de Fort-de-France, Martinique\r\n\r\n','>lundi matin jusqu\'à 12H\r\n>vendredi matin jusqu\'11H\r\n>samedi à plein temps\r\n','16'),(3468,'Melle Loumeya Mireille','44000','0633702420','11/08/1980','celibataire','juin 2008 à decembre 2009 menage chez les particuliers etdecembre 2009à fevrier 2010 femme de chambre chez bb','toute la journée lundi,mardi,mercredi,jeudi,vendredi et samedi ','25'),(3469,'Melle Aubert Stéphanie','13119','0442704124','29/09/1977','autre','','lundi-mardi-mercredi',''),(3470,'Mme Hammou Kaddour Nadia','30000','0430144538','020201979','celibataire','1 an en menage','tout les jour sauf le lundi matin','10'),(3471,'Melle TRA Cheisda','35000','0626845669','06/02/1992','celibataire','-Actuellement: élève en première scientifique\r\n-équipier polyvalent au macdo cleunay de rennes (aout 2008-février 2009)\r\n','le mercredi après-midi (15h-20h)\r\nLe samedi et le dimanche (9h-18h)','5'),(3472,'Melle Raibaut','13006','0601297426','17.03.1993','celibataire','j\'ai garder des enfant et jai deja fait du menage cher des personne agée','lundi mardi mercredi jeudi vendredi toute la journée','25'),(3473,'Mme PRADELL MADY','11140','0610709260','19.01.1957','marie','J AI TRAVAILLER 5 AN A LA CROIX ROUGE J AI DUT QUITTER CAR A CETTE EPOQUE JE N AVAIT PAS DE MOYENS DE LOCOMOTION ET ENSUITE J AI TRAVAILLER 27 ANS DANS UN CENTRE LECLERC J AI QUITTER MON POSTE POUR SUIVRE MON MARI POUR REVENIR VIVRE DANS L AUDE J AI UNE LETTRE DE RECOMMANDATIONS DE MES PRECEDENTS PATRONS MERCI','LUNDI MARDI MERCREDI JEUDI ET VENDREDI MATIN','30'),(3474,'Mme PRADELL MADY','11140','0610709260','19.01.1957','marie','J AI TRAVAILLER 5 AN A LA CROIX ROUGE J AI DUT QUITTER CAR A CETTE EPOQUE JE N AVAIT PAS DE MOYENS DE LOCOMOTION ET ENSUITE J AI TRAVAILLER 27 ANS DANS UN CENTRE LECLERC J AI QUITTER MON POSTE POUR SUIVRE MON MARI POUR REVENIR VIVRE DANS L AUDE J AI UNE LETTRE DE RECOMMANDATIONS DE MES PRECEDENTS PATRONS MERCI','LUNDI MARDI MERCREDI JEUDI ET VENDREDI MATIN','30'),(3475,'Melle Hien Delphine','13008','0675118737','04/02/1982','celibataire','• Fév. 00-xxxx : Aide ménagère auprès de particuliers, Garde d’enfant (Italie)\r\nRepassage, ménage, préparation des repas, garde les enfants avant et/ou après l’école….\r\n• Av.06- xxxx : Femme de ménage dans les lieux publics (Italie) en extra\r\n• Mar. 02- Jan 08: Personnel de salle en brasserie restaurant (Italie) en extra: \r\n• Mise en salle des tables, des divers buffets, nettoyage, entretien des locaux. Service en salle.\r\n• Jan. 96- Jan.00 : Serveuse, femme de ménage (Abidjan- C.I.) \r\nMise en place des tables, des divers buffets, service en salle et en chambre. Nettoyage , entretien des locaux.\r\nJan. 96- Jan.00 : (Abidjan- C.I.) Vendeuse sur les marchés des fruits et légumes.\r\n','Disponible toute la journée, je me charge de la lessive, du ménage, de la vaisselle, du repassage, des vitres.\r\nJe peux aussi faire les courses ou aller acheter les médicaments.\r\n','35'),(3476,'Melle RAELIARISOA Emeline Elalie','34000','0647211939','12/03/1990','celibataire','ménage à la maison\r\nbalayage à l\'école','tous les Mercredis\r\nsamedi matin','10'),(3477,'Mme MARSEILLE Patricia','59770','0327324401','13 janvier 1969','autre','Agent de propreté chez CLINITEX','Lundi matin, lundi après-midi, mardi matin, jeudi après-midi','15'),(3478,'Mme Pounardjian Laure','13013','0659316650','14/09/1982','autre',' -commise en boulangerie\r\n -menage, repassage et autre chez des particuliers.','lundi après-midi, mardi la journée, mercredi matin, jeudi après-midi, vendredi après-midi.','18'),(3479,'Mme Marliere Ann-marie','13013','0620997518','08/06/1958','celibataire','-vendeuse en boulangerie\r\n-animatrice en grande surface\r\n-vendeuse au comptoir des viandes\r\n-boulangère\r\n-aides ménagère chez particuliers','lundi matin, mardi après-midi, mercredi après-midi, jeudi, vendredi matin et samedi matin.','21'),(3480,'Melle Chatellier Coralie','44100','0629651421','02031989','celibataire','travaille depuis novembre 2008 en entretien','lundi mardi, jeudi, vendredi','35'),(3481,'Melle Nait-tahar Charlene','35700','06/66/93/73/94','19/01/1985','celibataire','Vitame bien chez vous , de AOUT 2008 à JANVIER 2009','du lundi au samedi de 9h à 18h ','15'),(3482,'Mme SIX Colette','34690','0467855996','','celibataire','J\'ai une formation de comptable mais hélas je ne trouve pas de travail dans ce domaine;\r\nJe pense donc changer d\'orientation. Ma seule formation est le fait que je m\'occupe de ma maison et de mes enfants.\r\n\r\nJ\'espère que vous me contacterez.\r\n\r\nSIX Colette\r\n\r\n\r\n','Lundi, mardi, jeudi et vendredi\r\n','27'),(3483,'Mme Ternisien','34000','0612334440','09041956','celibataire','bonjour,\r\n\r\nj\'ai été assistante de vie pendant 4 ans, pour un particulier,(entretient de la maison, course, repas, couture, soin du corps...)\r\nje reste à vôtre disposition\r\ncordialement','7/7 \r\n24/24','20'),(3484,'Melle Mansouri','34000','0665795948','20021990','celibataire','\r\nJanviers 2008 à janvier 2010: Ménage dans chicha nettoyage complet du local:Sol,chicha, poussière,vitre,table,décoration et rangement. \r\n\r\nAvril 2008/novembre 2009 : Femme de ménage chez des particuliers:Repassage , nettoyage du sol, des chambres, du salon,de la cuisine et au besoin je préparé le diner .\r\n\r\n\r\n\r\n\r\n','du lundi au dimanche à tout heure.','30'),(3485,'Melle Custodio','44100','0648554650','31/10/1991','celibataire','BEP vente + 1ans dans le secteur hotelier','du lundi au vendredi de 9h à 17h','30'),(3486,'Melle Custodio','44100','0648554650','31/10/1991','celibataire','BEP vente + 1ans dans le secteur hotelier','du lundi au vendredi de 9h à 17h','30'),(3487,'Melle Delourme Sophie','34400','06 45 14 86 59','13 10 1983','autre','Avril-Décembre 2008 : Ingénieur d’études chez AREVA SGN pour APTUS Versailles\r\nJanvier-Septembre 2007 : Ingénieur d’études à DCNS Equipements Navals à Angoulême','du lundi au vendredi 8h-18h','35'),(3488,'Melle BOUFTILA Insaf','34000','0684009778','12/08/1977','celibataire','Femme de ménage : 1an\r\nfemme de chambre : 1an\r\n\r\nCV disponible ','du Lundi au dimanche, matin, après-midi jusqu\'à 20h00','20'),(3489,'Mme IMBERT','13006','0674243086','17/08/56','celibataire','Depuis 79, successivement secrétaire universitaire, secrétaire comptable, clerc d\'avocat, hôtesse d\'accueil dans une maison de retraite. J\'ai travaillé pendant 24 ans.\r\nActuellement demandeur d\'emploi, je cherche un travail à temps partiel. J\'ai déjà aidé à titre familial ou amical des personnes âgées, je peux préparer des repas, faire des courses, du petit ménage, accompagner chez le médecin, veiller à la prise des médicaments, aider à faire les papiers etc... et d\'une façon générale tout ce dont une personne prenant de l\'age peut avoir besoin. ','De préférence le matin.\r\nArrondissements: 6ème, 7ème et 8ème.\r\nChez des personnes agées uniquement car je pense qu\'elles ont besoin d\'aide en priorité et parce que j\'en ai l\'expérience.','8'),(3490,'Mme Chartier Jocelyne','94190','0660201853','27081965','autre','effectuer du ménage des batiments depuis 10 ANS comme gardienne','du lundi au vendredi','39'),(3491,'Mme LOUBANI KHADIJA','13001','0667031846','09/08/1961','celibataire','Femme de chambre,agent d\'entretien\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','Mardi matin, mercredi matin,jeudi matin,vendredi matin','8'),(3492,'Melle RATOVONIAINA RAMBELOSON Prisca','34000','0617288064','29 Juillet 1988','celibataire','Diplome DELF B1,Etudiante en licence 1 à l\'université Paul Valery Montpellier','Lundi Matin,Mardi Matin,Samedi Matin (6H-11H)','8'),(3493,'Melle LEMOAL','34000','O6 87 09 60 10','20/01/1990','celibataire','Technicien de surface dans un centre de loisirs sans hebergement (CLSH)','Lundi, Mardi, Mecredi, Jeudi, Vendredi, Samedi durant le mois de juin','35'),(3494,'Melle Benhajji','34070','0646199322','21/07/1989','celibataire','J\'ai travaillais durant 3mois a suite hôtel Montpellier \r\nPuis 1 mois a Appart City.\r\nSinon j\'ai de l\'expérience plus dans la restauration; serveuse, plonge ...','Je suis toujours disponible peut importe le jour et l\'heure','50'),(3495,'Mme Simon','44300','0671143313','','celibataire','J\'ai travaillée plusieurs années chez des particuliers,par chéques emploi services','mardi toute la journée,jeudi et vendredi aprés midi ','13'),(3496,'Melle Bex Carole','34000','0682640851','070266','celibataire','10 and d\'expèrience,discrète , autonome dans le travail, je cotoie un public d\'actifs et de séniors autonomes, mon rayon d\'action Montpellier et son agglomération pour une activité de ménage et repassage (très bon niveau de repassage) références sèrieuses à produire.','Lundi toute la journée, mardi matin, mercredi matin, jeudi matin, et vendredi toute la journée.','20'),(3497,'Mme Vaysselier Christel','34850','0467777963','27/04/1970','marie','cap coiffure mère au foyer 3 enfants','lundi matin et après midi mardi matin et après midi jeudi matin et après midi vendredi matin et après midi','20'),(3498,'Mr Legros','44470','0647792408','27/01/1989','autre','agent de service hospitalier et en maison de retraite ainsi que faisant fonction d\'aide soignant, agent de nettoyage industriel,manutentionnaire, surveillant en école...','je suis actuellement en contrat au chu de Nantes mais je recherche un CDI à temps plein .','35'),(3499,'Melle Mandin','13016','0601284037','08/07/1987','celibataire','','tout les jours','35'),(3500,'Melle Mercier Gwenael','34800','0665404043','13.07.1980','celibataire','vendeuse,hotesse de caisse','tous les jours','35'),(3501,'Mme Reiter Aurélie','34630','0603293095','10.04.1973','marie','2 ans nettoyage industriel','lundi mardi jeudi vendredi 9h30a 16h30','25'),(3502,'Melle Nekaz Meriem ','34000','0678848180','10/05/1990','celibataire','j ai bac gestion economie et je suis actuellement en formetion objectif animation formation et mon projet professionnele aide soignante je veux faire femme de menage je finis ma formation 06 juillet 2010 je suis motivee serieuse et calme dynamique et patiente ','toute la journnee','35'),(3503,'Mme FORMOSA','13011','0682868424','22/06/1964','autre','6 ANS AUPRES DES PARTICULIERS COMME AIDE A DOMICILE\r\n\r\n1 ANS COMME AUXILIAIRE DE VIE AU CENTRE ST THYS','LUNDI AU VENDREDI DE 9H00 A 16H00','30'),(3504,'Melle Dumigron Joséphine','91380','0160493748','10/05/1989','celibataire','Auxiliaire de vie sociale','Tous les jours de la semaines','20'),(3505,'Mme Corallo','13006','06 76 75 98 69 ','20/01/1967','celibataire','Brigitte Corallo 06 76 75 98 69\r\nObjet : Proposition d’emploi (offre n°968988L 75305) Madame, Monsieur,\r\nAnciennement auxiliaire de vie pendant 15 ans, c’est suite à votre annonce que je vous envoi ma candidature pour le poste d’aide à domicile transmise par le pôle emploi de Marseille pour le secteur du 4 ème arrondissement de Marseille.\r\nEn effet, travailler au sein de votre organisme me permettrait de mettre mon expérience dans l’aide à domicile au profit des personnes âgées et de votre structure.\r\nDe plus, passionnée par le domaine social et donc par mon métier, je m’épanouis en aidant et soutenant au quotidien des personnes âgées et des personnes en difficultés physiques ou mentales afin de rendre leur vie des plus agréable possible.\r\nMa longue expérience m’a permis d’acquérir de la patience et une grande capacité d’écoute afin d’épauler et servir aux mieux les gens, mais aussi une très bonne faculté d’adaptation aux diverses personnalités et enfin une grand aptitude à m’organiser et à exécuter les taches qui me sont demandées dans les meilleurs conditions possibles pour le patient.\r\nJe vous saurais gréer pour plus d’informations concernant mon projet professionnel lors d’un entretien.\r\nDans l’attente d’une réponse positive, je vous prie d’agréer, Madame, Monsieur, l’expression de mes salutations distinguées.\r\nCordialement, Brigitte Corallo','DISPONIBLE TOUTE LA SEMAINE DU LUNDI AU SAMEDI ',' 8'),(3506,'Mme PRAT','49123','0241772751','31011958','marie','12Ans dans une boutique de fleurs,17ans dans un chateau a vendre le vin recevoir les clients et participer a l\'entretien du chateau puis remplacement en restauration collective.','DU lundi auvendredi apres midi','20'),(3507,'Mme Hem Fama','34070','0631684851','11/11/87','marie','actuellemnt en formation \"prép métier de l\'aide à la personne\" disponible a partir du 19juin 2010','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3508,'Melle Solignac Gladys','93800','0645610012','17097988','autre','','lundi, mardi matin ou apres midi, mercredi matin, jeudi matin ou apres midi, vendredi matin ou apres midi.','15'),(3509,'Melle Mariama Diallo','26000','0662739639','26 10 80','celibataire','aide à domicile\r\nempolyee polyvalente de restauration\r\ncoiffeuse,hotesse de caisse,stage aide soignante,vente,employee libre service\r\n','du lundi au dimanche','35'),(3510,'Mme TETE Huguette','34090','0665723590','28.08.70','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(3511,'Melle Maison Christine','13004','06.21.80.19.71','13/02/1984','autre','expériences je c\'est faire le repassage et le menage dans le repassage jai travail depuis 4 ans dans d\'un pressing et le menage depuis 3ans chez des particuliers le grand menage ca veux dire tout en haut dans bas','tout jes jours de lundi au vendredi de 8h30 a 19h ','6'),(3512,'Melle Lucas Angélique','22300','0674475928','09/09/1989','celibataire','J\'ai effectué du travail en tant qu\'aide à domicile,en foyer logement,en multi-accueil,en crèche familiale,en école maternelle,en halte-garderie','Tous les jours du lundi matin au vendredi soir','35'),(3513,'Melle Nekaz Meriem ','34000','0678848180','10/05/1990','celibataire','je suis actuellement en formation j\'ai experieuce d\'aide soignante a 05janvier au 6 juillet 2010 l\'ete prochain je veux travailler femme de menage je suis patiente serieuse calme corageuse un peu timide ','matin apres midi ','8'),(3514,'Melle Vanessa Hidalgo','13010','067116160342','05/07/1989','celibataire','Je n\'ai jamais pu encore travailler, mais je pense etre capable de faire le menage, m\'occuper des personne... je suis quelqu\'un de trés motivée.','je suis disponible tous les jours.','35'),(3515,'Melle Langénieux Agathe','34730','0673955580','15/11/1989','celibataire','2008: animatrice pour centre de vacance \"Mer et soleil\" \r\n\r\n2009: hôtesse de caisse pour \"Intermarché\" St Gély du Fesc','Du Lundi au Vendredi','35'),(3516,'Melle Nekaz Meriem ','34000','0678848180','10/05/1990','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','8'),(3517,'Melle Lecerf Christelle ','59300','0635589101','25051990','celibataire','jai obtenu mon bep bioservices en juin 2007','lundi mardi mercredi jeudi vendredi samedi dimanche ','35'),(3518,'Melle FERRARA Virginie','13015','0491657149','04/08/1978','autre','BEP Secrétariat\r\nCAP Coiffure\r\nFemme de ménage dans un laboratoire médicale.','lundi, mardi, jeudi, vendredi.\r\n9h-11h ; 14h-16h.','16'),(3519,'Mme CHAHID Khadija','59490','0621262174','30/06/1965','autre','2003 à 2005 : Assistante maternelle agrée (garde d\'enfants de 2 à 6ans)\r\n\r\n2005 à 2009 : Ma vie à domicile, Douai, en tant qu\'auxiliaire de vie (ménage, aide au repas, aux courses, promenade, compagnie...)','Du lundi au vendredi (9h à 18h)\r\n','28'),(3520,'Mr Poisson Michel','48000','0466428672','06/06/1954','marie','ADMR : entretien du cadre de vie, aide a la toilette, aide au coucher, garde de nuit auprés de la personne agée.Préparation des repas. je suis patient, à l\'écoute de la personne et compréhensif. Je suis ouvert a toutes proposition . Cordialement Michel Poisson 12 B av Foch 48000 Mende. michel.poisson0029@orange.fr','indifferent','30'),(3521,'Melle LE POULENNEC','35131','0686349864','22/10/1989','celibataire','Je n\'ai jamais été engagée en tant que femme de ménage, mais je m\'en occupe souvent chez moi, je connais tous les produits et ustensiles et peut faire le repassage.','Lundi après-midi, Mardi matin, Mercredi après-midi, Jeudi après-midi, Vendredi arpès-midi, Samedi toute la journée et Dimanche toute la journée. Tous les jours à partir de fin avril.','20'),(3522,'Mme FAGOT Danielle','35000','02 99 31 69 87','21 - 11- 1955','autre','Je travaille comme agent d\'entretien et de restauration et souhaite avoir un complément de salaire en effectuant des ménages chez des particuliers','du lundi au vendredi après midi a partir de 16 HEURES. le samedi matin et éventuellement le samedi après midi1','1O'),(3523,'Melle SANAA','13015','0629216899','17/10/1982','celibataire','Dernierement, ménage dans 2 locaux gérés par des amis (un snack et une auto école)','du lundi au samedi','35'),(3524,'Mme Lauffenburger Dalila','66420','0468290269','16 05 1972','marie','12 ans chez des particuliers , en entreprise et en hotellerie','du lundi au vendredi de 8h00 a 17h00','35'),(3525,'Melle Ruis','13015','0660812360','25 11 1989','celibataire','Bonjour avec 1 ans d\'experience je suohaite toujour rester dans la meme filiére...','Du : lundi au vendredi ..','15'),(3526,'Melle GAUTREAU','44800','0627950655','25/08/1978','autre','2007 - Agent d\'entretien temporaire en crèches pour la mairie de Nantes.\r\n( nettoyage de la cuisine, des chambres, des salles d\'accueils et de jeux, préparation des repas,...).\r\n\r\n2004-2006 Aide à domicile pour l\'A.D.A.R à Orvault. ( entretien du logement et du linge, repassage, préparation des repas, courses, accompagnement sortie, accompagnement administratif,...).\r\n\r\n\r\n','Lundi matin et après-midi\r\nMardi matin et après-midi\r\nJeudi matin et après-midi\r\nVendredi matin','25'),(3527,'Mme Papin Raymonde','34470','0605089944','28 01 1963','autre','15 ans dans le domaine de la distribution ','toute la semaine un week end sur deux','35'),(3528,'Melle Vivies Sylvie','13010','0619607648','23081980','celibataire','aucune experience si se n\'est mon experience de maman de 3 enfants et mon temps passer au menage a la maison','disponibilites du lundi au vendredi de 16h45 a 21h00','21'),(3529,'Mme Reina Melanie','59880','0699441615','16071985','autre','JE N AI AUCUNE EXPERIENCE MAIS JE SUIS QUELQU UN DE DYNAMIQUE ET DE MINUTIEUX','TOUT LES JOUR DE 9H A 19 H',''),(3530,'Mme Martinez Sylvie','34260','0645869376','26121963','autre','J\' ai effectué le travail d\' aidee ménagère et suivi des formations notamment les techniques de repassage, entretien du cadre de vie,l\' alimentation de la personne agée, et l\' accompagnement de fin de vie.\r\nJe compte m\' installer sur Montpellier début septembre mais reste à votre entière disposition pour un entretien à votre convenance.','lundi mardi jeudi vendredi toute la journée et le mercredi matin','35'),(3531,'Melle ','31400','0625950575','01/12/1986','celibataire','Agent d\'entretien ménage villa touristiques à (valras plages),\r\nAgent d\'entretien ménage, et service aux personnes maison de retraite la meridienne (béziers)\r\nagent polyvalente de restauration','lundi, mardi, mercredi, jeudi, vendredi samedi.','35'),(3532,'Melle MAITRE','13240','0611091824','12/07/1977','autre','1997 A 1997 menage onet.....\r\n2000 A maintenant agent polyvalent chez casino cafetariat.\r\n','lundi,mardi,jeudi,vendredi','30'),(3533,'Melle Mfaume Matondo','31400','0625950575','01/12/1986','celibataire','agent d\'entretien ménage villa touristiques ( valras plage) sociéter ODALYS\r\nAgent d\'entretien ménage et service aux personnes\r\nmaison de retraite la Méridienne (Beziers)\r\nagent polyvalent de restauration:\r\nnettoyage de la cuisine et de la salle. niveau cap','^lundi, Mardi, mercredi, jeudi, vendredi, samedi, avent midi et a près midi. je suis disponoble','24'),(3534,'Mme PODEVIN Magali','91230','0678541028','28/08/1978','marie','2001-2008 : fonctionnaire au Ministère de l\'Intérieur','Tous les jours : sauf durant la période du 17 mai 2010 au 06 juin 2010 et du 24 avril 2010 au 02 mai 2010.','35'),(3535,'Melle RUPERT Juliane','34080','0637565662','15061992','autre','aucune c\'est pour travailler l\'ete','du 26 juin au 18 aout je suis disponible','5'),(3536,'Melle HERSIN Cégolène','59118','0685295218','14/11/91','celibataire','NIVEAU BEP CARRIERE SANITAIRE ET SOCIAL ','LUNDI : MATIN/APREM\r\nMARDI : MATIN/APREM\r\nMERCREDI: APREM\r\nJEUDI : MATIN/APREM\r\nVENDREDI : MATIN/APREM ','20'),(3537,'Melle DECHANCE Emilie','30000','0687541073','22/02/1988','celibataire','juin-juillet-août de 2006 à 2009 : hôtesse d\'accueil à l\'office de tourisme, agent d\'entretien dans un stage de foot (missions : nettoyage des chambres, douches, toilettes), hôtesse d\'accueil au kiosque d\'une piscine extérieur (missions : billeterie, entretien du kiosque et des terrasses, vente de glaces et de bonbons)','du 7 juin au 15 août 2010','35'),(3538,'Melle DECHANCE Emilie','30000','0687541073','22/02/1988','celibataire','juin-juillet-août de 2006 à 2009 : hôtesse d\'accueil à l\'office de tourisme, agent d\'entretien dans un stage de foot (missions : nettoyage des chambres, douches, toilettes), hôtesse d\'accueil au kiosque d\'une piscine extérieur (missions : billeterie, entretien du kiosque et des terrasses, vente de glaces et de bonbons)','du 7 juin au 15 août 2010','35'),(3539,'Melle BERTHY','44300','0699482448','05/02/1993','celibataire','je suis actuellement en premiere année de bac pro comptabilité','pendant les vacances scolaires','15'),(3540,'Mme Grenier Corinne','34400','0467710711','14/05/1964','marie','j\'ai travaillée pendant 3 ans comme aide menagere dans plusieurs association d\'aide à domicile','lundi matin et apres midi mardi matin et apres midi mercredi matin et apres midi jeudi matin et apres midi vendredi matin et apres midi','20'),(3541,'Melle Delaux','34090','0688914875','02/02/1988','celibataire','Octobre 2008 à septembre 2009\r\naide à domicile pour La Ligne de Vie 34790 Grabels','7/7j','25'),(3542,'Mme Prugnieres Myriam','13016','0626432351','17.08.1983','marie','je travaille depuit 2006 en tant que femme de ménage j\'ai travailler l\'été dernier a onet deux mois et demi c vraiment urgent ','je suis disponible toute la semaine de 9h jusqua 15h sauf samedi et dimanche ','7h'),(3543,'Melle DRAME Candy','91070','0676032742','19/12/1991','celibataire','07/2009 - 09/2009\r\nAide agente de propreté pour une société de ménage\r\n- Balayer et nettoyer les entrées et escaliers des bâtiments\r\n- Nettoyer les vitres\r\n- Vider les poubelles\r\n\r\n07/2008 - 09/2008\r\nAide à domicile chez un particulier\r\n-Balayer et nettoyer les pièces, les sanitaires, la salle de bains\r\n- Préparer les repas\r\n- Faire les courses\r\n\r\n05/2007 - 06/2007\r\nFemme de ménage dans une boutique/Retoucherie\r\n- Balayer et nettoyer la boutique\r\n- Sortir les poubelles','Etant étudiante je suis disponible le Lundi et Mardi à partir de 16h; Mercredi et Vendredi à partir de 12h30; Jeudi à partir de 17h + Weekend','20'),(3544,'Mme Aribi Fatiha','13013','0954610865','28 10 1959','marie','4ànexperiences','Exemple : Lundi matin, Mardi après-midi, etc...','8'),(3545,'Mme Boufettousse','66000','0643835890','07/03/61','celibataire','1989/1990: Aide menagere et service a la personne a PAU (64), au service aide a la Croix Rouge\r\nSaison 1999: Menages des chambres et sanitaires d\'un VVF a gourette (64)\r\n2001/2008: Auxiliaire de vie et aide menagere pour particulier a Pau','Du lundi au Dimanche, de 8h a 20h','35'),(3546,'Mme SOOKUN','34280','0434468467','19/04/1968','celibataire','Mon expérience est de 6 mois, j\'étais employée de maison chez des particuliers mais j\'étais aussi responsable de deux jeunes enfants.\r\nJe faisais le ménage, l\'aspirateur, la poussière à fond, ainsi que le repassage,les placards et les vitres.\r\nJe connais les produits d\'entretien, les techniques de nettoyage,je suis sensible à l\'hygiène.\r\nJe suis ponctulle, organisée, rigoureuse et opérationnelle.\r\nJe reste à votre disposition pour vous montrer mes compétences.\r\nDans l\'attente d\'une rencontre,\r\nJe vous prie d\'agréer, Madame, Monsieur, mes sincères salutations disntingués.\r\n\r\nMlle SOOKUN Medhavie\r\nTél : 06.10.55.64.04\r\nFixe : 04.34.46.84.67.\r\n','lundi : matin et après-midi\r\nmardi : matin et après-midi\r\nmercredi : matin\r\njeudi : matin et après-midi\r\nvendredi : matin et après-midi','15'),(3547,'Melle Foucault Eudeline','44700','06.72.15.47.69','26/08/1990','celibataire','-Octobre- Novembre 2009 CDI étudiant en tant qu‘équipier polyvalent dans la restauration \r\nrapide (Mc Donald’s, La Roche s/Yon, 85)\r\n\r\n-Septembre-Octobre 2009 Intérim en tant qu’agent polyvalent dans une cafétéria (La Toquenelle, La Roche s/ Yon, 85)','Tous les jours de la semaine durant les mois de juillet et août 2010','35'),(3548,'Melle Sarghini Siham','34080','0610362204','05/08/1990','celibataire','Travail d\'une durée d\'un mois pour la société ARIANETT.\r\n','Disponible tous les jours de la semaine.','35'),(3549,'Mme ','13013','','28 10 1959','marie','4àn','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(3550,'Melle Mulier Stephanie','35460','0671691784','04/02/1988','celibataire','01/2010-03/2010\r\nRemplacement à temps partielle Aide à domicile \r\nADMR Saint Aubin du Cormier \r\n10/2008-12/2009\r\nRemplacement Agent de service et veilleuse de nuit\r\nRésidence des Personnes Agées, Livré sur Changeon\r\n06/2008-09/2008\r\nRemplacement Agent de service\r\nMaison de retraite \"Saint-Joseph\", Saint-Aubin du Cormier\r\n01/2008-05/2008\r\nRemplacement Agent de service\r\nHôpital \"Villedeneu\", Lamballe\r\n11/2007-12/2007\r\nRemplacement Agent de service\r\nMaison de retraite Saint Thomas de Villeneuve, Moncontour\r\n04/2006-03/2007\r\nRemplacement Agent de service (Vacances scolaires)\r\nMaison de retraite Montbareil, Saint-Brieuc\r\n','lundi apres midi, mardi toutes la journée, mercredi de 10h30 à 17h30, vendredi de 12h à 16h et le samedi','15'),(3551,'Melle Boudi Asmaa','13005','0699282649','24/06/1991','celibataire','je prepare 1 bep carriere sanitaire et sociale pour devenir aide soignante mais j\'ai déja travailler en temp que femme de ménage et pendant mes stages aussi voila je suis sérieuse dynamique ponctuelle pour en savoir plus contactez moi ','vendredi soir samedi toute la journée et dimanche toute la journée puis jour de semaine le soir ','10'),(3552,'Melle Lecerf Christelle ','59770','0635589101','25051990','celibataire','bep bioservices en jin 2007 et de fevrier a avril 2010 femme de chambre le grand hotel ','lundi mardi mercredi jeudi vendredi samedi dimanche ','35'),(3553,'Melle Chahlaoui Imane','34770','0601381693','03.10.1990','celibataire','J\'ai effectué 3 stages au cours de mes 2 années scolaire de BEP Services aux personnes, dont 1 stages durant 2 mois en Maison de retraite en tant qu\'Aide-soignante et 1 stage en Ecole Maternelle / Primaire durant 1 mois en tant qu\'Animatrice.','Du lundi au samedi et les horaires serait de 8h à 18h.','30'),(3554,'Melle Amri Lahouaria','91000','06.19.46.92.49','19.12..1964','celibataire',' agend a domicile','ke le soire','4'),(3555,'Mme Gomis Kinta','93210','0665696412','10/01/1977','celibataire','agent de service ( mairie de saint denis de 2006a aujourd\'hui) \r\n\r\naide a domicile (ACSSAD de 2003 a 2006)','du lundi au vendredi de 17h30 a 20 heure','10'),(3556,'Mr FOFANA ZOUMANA','92000','0629386767','30/12/1978','celibataire','- Aide menage à domicile\r\n- Aide cuisinier dans la restauration (plonge; menage;serveur)\r\n- Conditionnement','tous les jours de la semaine sauf dimanche','45'),(3557,'Mme Pachticos','34000','0677415452','27/07/1978','marie','j\'ai travaillé pendant 1 an et demi en tant qu\' aide à domicile','tous les matins de 9h à 11h et les apres midis de 14 à 17h','15'),(3558,'Mme Haoues ','34070','0467716374','03/06/1952','celibataire','Deux années --Objectifs Emergences\r\nDeux années --Présence verte ','lundi, mardi, mercredi, jeudi, vendredi','25'),(3559,'Mme Haoues Hakima','34070','0467716374','03/06/1952','celibataire','Deux années --Objectifs Emergences\r\nDeux années --Présence verte ','lundi, mardi, mercredi, jeudi, vendredi','30'),(3560,'Melle Rincé Leila','44300','0659421377','23/02/1988','autre','Madame, Monsieur,\r\nJe recherche un emploi d\'aide à domicile, auprès d\'un public à faible autonomie, porteur de handicap de préférence. \r\nJe suis bénévole auprès d\'un enfant autiste de 5 ans depuis deux ans (assoc. A.E.V.E). \r\nJ\'ai également été animatrice cet été sur une colonie de vacances auprès de jeunes âgés de 12 à 14 ans (assoc. A.D.V.E 24), puis sur un séjour adapté aux personnes handicapées (assoc. E.E.V.A).\r\nCette année enfin, j’ai été intervenante de garde d’enfants, et de ménage auprès de family sphère.\r\nJe recherche un poste dans lequel je pourrais mettre à profit mon dynamisme et mon esprit d\'initiative. De nature autonome, je suis aussi quelqu’un de patient, à l’écoute des autres. \r\nJe suis actuellement dans l’attente des résultats du concours de moniteur-éducateur.\r\nDans l\'attente de vous rencontrer, veuillez agréer, Madame, Monsieur mes sincères salutations.\r\n','Tous les jours, de 8h à 17h.','25'),(3561,'Melle Payen Mylene','59282','0607479430','18091987','autre','Madames, Monsieur,\r\n\r\nA la recherche d\'un emplois je me permets de vous prèsenter ma candidature.\r\n\r\nActuellement formée dans le domaine de la vente je cherche aujourd\'hui à élargir mes compètences.\r\n\r\nCertes, je n\'ai aucunes expèriences mais je suis motivée, sèrieuse, dynamique, j\'ai le sens du service, et j\'apprends vite le métier.\r\n\r\nJe suis disposée à travailler à mis-temps ou à temps plein.\r\n\r\nDans l\'attente d\'une réponse de votre part veuillez agréer Monsieur, Madames, mes salutations distinguées.','du lundi au jeudi 9h-7h\r\nle vendredi 8h-12h','32'),(3562,'Mme Keller','57070','0650067485','05/11/1978','marie','cap vente en boulangerie et 4ans serveuse\r\n','toute la semaine du lundi o vendredi','25'),(3563,'Melle Mourou Annie ','13005','06-14-10-51-57','18/03/1989','celibataire','-babysitting\r\n-ménage chez particulier(','lundi matin\r\nmardi après midi\r\nmercredi après midi\r\nvendredi après midi','10'),(3564,'Mr BELAID Timour','75020','0666612178','22/12/1990','celibataire','J\'ai suivi une formation qualifiante dans le milieu du nettoyage au GRETA GEFORME pendant 3 mois,à l\' issue de laquelle j\' ai eu une experience de 2 mois en entreprise ( CDD ).','Du lundi au vendredi matin jusqu\' au soir.','35'),(3565,'Mme Marliere','13013','0620997518','08/06/1958','celibataire','l\'envie de travaillé et j\'ai deja travailler pour des particuliers','lundi, mardi, mercredi, jeudi, vendredi, samedi.','24'),(3566,'Mme CHEVARIN SABINE','34070','0682849783','05021969','celibataire','2002-2005 : employée de ménage pour les bureaux d\'une société de production\r\n2005-2010 : employée de ménage et garde d\'enfants pour des particuliers','Je suis disponible toute la semaine, je peux aussi travailler le week-end.','25'),(3567,'Mme Aribi Fatiha','13013','09 54 61 08 65','28 10 59','marie','4àn','lundi mardi jedi vendredi','10'),(3568,'Melle Denoeud Stéphanie ','62160','0667026529','11/08/90','celibataire','Décembre 2009 : Magasinière Picwic \r\nJuillet 2009 : Préparatrice de commande Kiabi \r\n','Je suis disponible tout les jours de la semaine toute la journée.','25'),(3569,'Melle LAPLACE Sophia','97133','0590277774','26/01/1984','celibataire','LAPLACE Sophia \r\nVitet \r\n97133 SAINT-BARTHELEMY \r\nDES ANTILLES FRANCAISES\r\nTél: 0590277774\r\nmiss-sbh@hotmail.fr\r\n\r\n \r\n\r\n\r\n\r\n\r\nObjet: Demande de poste de femme de ménage \r\n\r\n\r\nBonjour,\r\n\r\nJe m\'appelle LAPLACE Sophia, j\'occupe actuellement un poste d\'agent administratif à Saint-Barthélemy et \r\nje tiens à préciser que je suis sourde et muette. Je souhaite postuler comme femme de ménage au sein de votre \r\nentreprise à compter du mois de septembre 2010, date à laquelle je serais présente de Rennes. \r\n\r\nAyant conscience de n\'avoir aucune expérience en ce domaine, je souhaiterais pouvoir vous faire part de ma motivation \r\nà effectuer ce travail.\r\n\r\nJe suis quequ\'un qui apprend vite et qui s\'adapte au mieux à toute situation.\r\n\r\nMa motivation et mon dynamisme peuvent être des attouts que je pourrais faire profiter à votre entreprise.\r\n\r\nNe recherchant pas à obtenir absolument un CDI, des remplacements par CDD d\'une période de 8 mois ou 9 mois peuvent \r\nme convenir.\r\n\r\nEn attente d\'une réponse, je vous prie d\'agréer Madame, Monsieur mes salutations distinguées.','Lundi matin, mardi matin, jeudi matin, vendredi matin','14'),(3570,'Melle LAPLACE Sophia','97133','0590277774','26/01/1984','celibataire','LAPLACE Sophia \r\nVitet \r\n97133 SAINT-BARTHELEMY \r\nDES ANTILLES FRANCAISES\r\nTél: 0590277774\r\nmiss-sbh@hotmail.fr\r\n\r\n \r\n\r\n\r\n\r\n\r\nObjet: Demande de poste de femme de ménage \r\n\r\n\r\nBonjour,\r\n\r\nJe m\'appelle LAPLACE Sophia, j\'occupe actuellement un poste d\'agent administratif à Saint-Barthélemy et \r\nje tiens à préciser que je suis sourde et muette. Je souhaite postuler comme femme de ménage au sein de votre \r\nentreprise à compter du mois de septembre 2010, date à laquelle je serais présente de Rennes. \r\n\r\nAyant conscience de n\'avoir aucune expérience en ce domaine, je souhaiterais pouvoir vous faire part de ma motivation \r\nà effectuer ce travail.\r\n\r\nJe suis quequ\'un qui apprend vite et qui s\'adapte au mieux à toute situation.\r\n\r\nMa motivation et mon dynamisme peuvent être des attouts que je pourrais faire profiter à votre entreprise.\r\n\r\nNe recherchant pas à obtenir absolument un CDI, des remplacements par CDD d\'une période de 8 mois ou 9 mois peuvent \r\nme convenir.\r\n\r\nEn attente d\'une réponse, je vous prie d\'agréer Madame, Monsieur mes salutations distinguées.','Lundi matin, mardi matin, jeudi matin, vendredi matin','14'),(3571,'Melle Younsi Nadia','13014','0623880483','10/09/1990','celibataire','FORMATIONS\r\n\r\n2010 : Obtention du permis B\r\n\r\n2009/2010 : Première année en licence de Droit\r\n\r\n2009 :Obtention du Baccalauréat Professionnel Service\r\n« Accueil - Assistance - Conseil » Mention Assez Bien\r\n\r\n2007 : Obtention du Brevet d’Etudes Professionnelles des Métiers du Secrétariat\r\n\r\nEXPERIENCES\r\n\r\n2009 :Enquetrice pour la RTM avec la societe MMC\r\n\r\n2009 :Centre de Formation et de Recherches en Education Permanente \r\n (5 semaines)\r\n- Accueil - Assistance - Conseil \r\n\r\n2008 :Téléthon en hypermarchés (Grand littoral) - Vendeuse\r\n\r\n2008 :Centre de Formation et de Recherches en Education Permanente (5 semaines)\r\n- Accueil - Assistance – Conseil\r\n\r\n2008 :Hotesse d’accueil Metierama (Parc Chanot)\r\n\r\n 2008 :Copie Service (4 semaines)\r\nAccueil - Assistance - Conseil \r\n\r\n2007 :Téléthon en hypermarchés (Auchan Aubagne) - Vendeuse (élue 2éme Meilleur Vendeur Téléthon en hypermarchés 2007)\r\n\r\n2007 :Copie Service (4 semaines)\r\nAccueil - Assistance - Conseil \r\n\r\n2006 : Copie Service (3 semaines)- Renseignement\r\n- Saisis documents (Excel, Word)\r\n','lundi matin/ap.midi, \r\nmardi ap.midi,\r\nmercredi matin/ap.midi\r\njeudi matin/ap.midi\r\nvendredi ap.midi\r\nsamedi matin/ap.midi\r\ndimanche matin/ap.midi','20'),(3572,'Mme Hombourger','57320','0387521331','15/10/1991','autre','j\'ai un cap dans le menage j\'ai deja travailler maison de retrait, hopital , ecole , magasin , et autre','lundi ,mardi ,mercredi ,jeudi , vendredi ','3H'),(3573,'Melle DIALLO Bamalou','91000','0637911802','13/10/1986','celibataire','Je n\'ai pas d\'expériences professionnelles en tant que femme de ménage mais j\'ai des bases dans le ménage comme toutes femmes,je suis motivée pour occupée ce poste et de plus je suis disponible.','lundi: matin et apres midi, mardi: apres midi, mercredi: matin et apres-midi, jeudi:apres midi, vendredi: matin, samedi: matin et apres-midi','30'),(3574,'Melle Ondo','44100','','26/08/1991','celibataire','Débutant','Le mercredi après-midi, samedi et dimanche','3'),(3575,'Melle Ondo Audrey','44100','0637851725','26/08/1991','celibataire','Débutant','Le mercredi après-midi, samedi et dimanche','3'),(3576,'Mme ','13013','09 54 61 08 65 ','28 10 59 ','marie','4an','lundi maedi judi vandredi','8'),(3577,'Mme Dufresne Chloé','35000','0677611247','15/05/1990','celibataire','Juillet-Août 2007: Animation théâtrale.\r\nOffice du tourisme Azay le Rideau(37)\r\n\r\nAoût 2008: Calibrage melons;\r\nResponsable magasin fruits et légumes.\r\nSARL Le Clos Rabelais (37)\r\n\r\nAoût 2009: Calibrage melons\r\nSARL Le Clos Rabelais (37)','Tous les jours de la semaine et tous moments de la journée sauf le Jeudi après-midi.','35'),(3578,'Melle Bouchigha','34080','0676431064','01/04/1985','celibataire','j\'ai travaillé dans le milieu hospitalier en tant qu\'agent hospitalier au ménage.','Exemple : Lundi matin, Mardi après-midi, etc...','3'),(3579,'Melle Dervaux Coralie ','59250','0611071471','25 Mai 1987','celibataire','Aout/Janvier 2010: Aide à domicile - ADAR - RONCQ\r\n\r\nFévrier/Mars 2010: Aide à domicile - Hôm Service - HALLUIN','Lundi, Mardi, Mercredi,Jeudi, Vendredi','35'),(3580,'Mme ','13013','09 54 61 08 65','28 10 1959 ','marie','4an','lundi mardi judi vandredi','8'),(3581,'Melle Fekri Khadija','34080','0666420425','15/11/1989','celibataire','bep secrétariat \r\nvendeuse mistigrif\r\nvendeuse vetimarché\r\nvendeuse so cute','tous les jours sauf le dimanche','10'),(3582,'Melle FOUEMA Magalie','35000','0683754540','26111988','celibataire',' cap cuisine','du lundi au vendredi de 9hà17h','4 '),(3583,'Mme Franzini Sylvie','61230','0612472787','03.05.1969','autre','chef d\'équipe ISS abilis france','tous les jours','30'),(3584,'Melle Rivas Kenya Martina','13008','0612707525','19\\\\07\\\\1985','celibataire','traveaux de nettoyage pour la marie de florence (italy)\r\ndivers traveaux chez privé','tout le jours matin et apres midi','35'),(3585,'Melle Riti Elodie','13014','0618931383','22.09/1989','celibataire','','du lundi au samedi',''),(3586,'Melle Riti Elodie','13014','06.18.93.13.83','22/09','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3587,'Melle Riti Elodie','13014','06.18.93.13.83','22/09/1989','celibataire','Equipière polyvalante Mac donald\'s\r\nCaissière Galerie Lafayette\r\nDifférents stages\r\nEmployée libre service Casino et carrefour le merlan\r\nEmployée en boulangerie ed le merlan','toutes disponibilités',''),(3588,'Melle DUMOUT CHRYSTELLE','85620','0612473351','05081981','celibataire','J\'ai effectué le nettoyage chez un particulier pendant 6 mois , \' nettoyage sol, sanitaires, repassage, et depuis mars 2009 je travaille en association intermédiaire chez les particuliers.','Je suis disponible les lundi, mardi toute la journée, mercredi matin, jeudi matin et vendredi toute la journée.( je suis en attente d\'une demande de logement près de Nantes).','20'),(3589,'Mme Wantroba Laetitia','59141','0619588711','11/12/1969','marie','6 ans aide menagere chez personne agees\r\n3 ans agent de proprete chez clinitex','lundi apres midi\r\nmardi apres midi\r\nmercredi a partir de 10h\r\njeudi 10h\r\nvendredi libre','10'),(3590,'Mr Jouvin Théotime','35000','0626873877','30-09-1992','autre','j\'ai travaillé un an dans une ferme , j\'était chargé du ménage du repassage de la lessive , de la vaisselle , du jardinage , et de taches agricole , nourrir animaux (lapins , poules , moutons ...) nettoyage box ...etc je cherche un emploi pour prendre un appartement avec ma femme et cette emploi m\'intéresse car les horaires me permettrai de préparé une formation en septembre 2012 . merci d\'avance de votre réponse bonne journée','lundi matin , après midi , \r\nmardi matin , après midi ,\r\nmercredi matin\r\njeudi matin ,\r\nvendredi matin\r\n','20'),(3591,'Melle Piotrowski','59590','0617044870','25/06/1991','celibataire','babby setting,employée service restauration.','actuellement en changement d\'orientation je cherche un travail pour les mois d\'avril à aout.je suis disponible pour tout entretien que vous souhaiteriez m\'accorder.','35'),(3592,'Melle DEHRI NESRINE','34070','0613359153','31/03/1990','celibataire','2008: AIDE MENAGERE CHEZ UNE PERSONNE AGEE A CASTELNAU LE LEZ.\r\n2009:FEMME DE CHAMBRE HÖTEL \"LES \r\nFAUVETTES\"\r\n2010: femme de chambre HÖTEL \"IBIS\"','TOUS LES APRES MIDI A PARTIR DE 16H DU LUNDI AU VENDREDI','10'),(3593,'Melle Nédélec Pauline','35000','0682757523','16031986','autre','vendeuse, chez orange depuis 4 ans, hotesse au stade rennais et professeur à domicile. ','lundi matin, mardi matin et après-midi, mercredi matin, jeudi matin, vendredi matin','15'),(3594,'Melle Boymond','66300','0686851196','28/04/1976','autre','BOYMOND Sandrine \r\n24 Avenue de Passa\r\n66300 TRESSERRE \r\nGSM: 06 86 85 11 96\r\nMail: sb280476@orange.fr\r\n\r\n\r\nFORMATION\r\n BTS Assistante de Direction 1999\r\n BAC STT Action et Communication Administrative 1997\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\nHÔTEL BALLADINS – TOURNON (73)\r\nAdjointe de Direction\r\nDe Juillet 08 à Novembre 09.\r\n\r\nHÔTEL BALLADINS - Cran Gevrier (74)\r\nRéceptionniste - décembre 2006 à février 2007\r\nAssistante de Direction – février 2007 à décembre 2008\r\nRemplacement de Direction – janvier 2008 à fin juin 2008\r\n\r\nSeconder et remplacer la Direction de l’établissement. Assurer la Direction temporaire entre deux passations. \r\nAccueil, réception, gestion du planning des réservations et du personnel. \r\nRecrutement, management et formation du personnel. \r\nContrôle et gestion des débiteurs et de la caisse.\r\nSuivi et maintenance de l’exploitation sur le plan technique, rénovation et amélioration.\r\nSuivi des stocks, des commandes et des fournisseurs, inventaires.\r\nRespect de la méthode HACCP.\r\nContrôle des chambres. \r\nContact et suivi des différents prestataires.\r\nAssistante Maternelle – 2004 à 2006\r\nEmployée de Maison Garde d’enfants 2000 à 2003\r\n\r\nHÔTEL CAMPANILE – Metz Tessy (74)\r\nFemme de Chambres – 1999\r\n\r\nHÖTEL RESTAURENT LE ROMA – Albertville (73)\r\nStage – 1997 (2 mois)\r\nRéception et accueil téléphonique des clients et fournisseurs.\r\nPublipostages, mailing.\r\nConception de plaquette publicitaire\r\nComptes rendu de réunions\r\nInventaires\r\n\r\nINFORMATIONS COMPLEMENTAIRES\r\nFormation sécurité et évacuation\r\nFormation relative au permis d’exploitation\r\nInformatique : maitrise Word, Excel, internet, logiciel hôtelier FRONTRES\r\nLangue　: anglais, italien　: lu écrit parlé\r\nPermis de conduire\r\n','du lundi au vendredi \r\nde 8h à 17h','35'),(3595,'Mme Sebastiana Perez','59510','0668150362','28081990','celibataire','juin 2006 : stage d\'observation en salon esthétique dans le nord de la france \r\njuin2009: stage pratique dans une halte garderie de 3 semaines dans le nord de la france \r\ndescembre 2009 : stage pratique en tant que animatrice dans une maison de retraite dans le nord de la france \r\nmai2010 : stage pratique de soin à la personne dans une maison de retraite dans le nord de la france ...','du 7 juin au 27 aout tous les jours ','35'),(3596,'Melle Guirassy Fanta Hadja','44100','0240463583','01/01/1979','celibataire','Madame, Monsieur\r\n\r\nVous recherchez peut-être une femme de ménage qui possède une expérience dans l\'entretien de locaux? \r\nSoucieuse de vous apportez une qualité de services, je vous soumets l\'étude de ma candidature.\r\n\r\n\r\n\r\nJe possède 5 ans d\'expérience professionnelle en France sur l\'entretien de locaux collectifs, bureaux et chambre d\'hôtels.\r\nOrganisée et faisant preuve d\'adaptation, je suis appliquée dans mon travail, m\'efforçant de répondre au mieux aux tâches qui me sont imparties.\r\n\r\n\r\n\r\nMotivée pour rejoindre votre équipe, je reste à votre disposition pour un entretien à votre convenance.\r\n\r\n\r\nEn vous remerciant de votre attention, veuillez recevoir, Madame, Monsieur, l\'assurance de toute ma considération.\r\n\r\n\r\nF. Guirassy\r\n','Du lundi au Vendredi de 17 h à 20 h','15'),(3597,'Mme Seigneuret Isabelle','44530','0240664713','12/04/1974','marie','Madame, monsieur,\r\n \r\nPar la présente je vous soumet ma candidature spontanée pour un poste d\'aide à domicile et vous propose ainsi mes services .\r\n \r\nDe par mes expériences professionnelles, j\'ais fait différents métiers de service. \r\nJ\'ais été de nombreuses années femme de ménage en entreprises ainsi qu\'aux particuliers.\r\nJe sais egallement bien repasser le linge, faire les courses ou la cuisine si besoin.\r\nDe nature sociable, dynamique, entreprenante et consciencieuse , je sais etre autonome rapidement en ce domaine.\r\n \r\nMon travail est soigné, respect et discrétion face aux personnes, une grande adaptabilité dans chaque milieu ou je devrais exercer et une excellente communication avec les particuliers.\r\n \r\nJe suis disponible de suite, possédant un véhicule pour me rendre sur le/les lieux de travail.\r\n \r\nN\'hesitez pas à me contacter si vous désirez de plus amples renseignements.\r\n \r\nRecevez, madame,monsieur, mes sincères saluttations.\r\n\r\nIsabelle Seigneuret','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(3598,'Melle Jamelot','35000','0650781964','05/07/1988','autre','J\'ai déjà effectué des ménages chez des particuliers. Sinon j\'ai exercé divers emploi, préparatrice de commandes, serveuse, hôtesse de caisse.','Je suis disponible tous les matins du lundi au vendredi, à partir de 8h30 jusqu\'à 11h30. Je peux aussi me libérer les soirs de semaine à partir de 18h30.','15'),(3599,'Mme DAVIAUD Lynda','44270','0611390089','05/04/1973','marie','Lynda DAVIAUD\r\n21 rue de l’océan\r\n44270 St Même le Tenu\r\n( 02 40 31 45 04\r\n) 06 11 39 00 89\r\nEmail : MANULYN@AOL.COM \r\n\r\nTitulaire du permis B\r\nNée le 05/04/1973\r\n\r\nEXPERIENCE PROFESSIONNELLE \r\n\r\n1999-ce jour VENDEUSE\r\n SUPER U - 44310 - ST PHILBERT DE GRAND LIEU \r\nØ Vente au rayon charcuterie\r\nØ Prise de commande traiteur\r\nØ Réception marchandises\r\nØ Gestion des stocks\r\nØ Préparation des commandes traiteur \r\n 1996-1999 MONITRICE CAISSE-SALLE\r\n CAFETERIA FLUNCH -44- ST SEBASTIEN \r\nØ Responsable caisse\r\nØ Responsable salle-laverie\r\nØ Animation de salle\r\nØ Formation du personnel\r\nØ Préparatrice en pâtisserie et plats froids\r\nØ Encadrement d’une équipe \r\n1996 SERVEUSE \r\n CREPERIE LE GALION -44- ST BREVIN LES PINS\r\nØ Serveuse\r\n1995 SERVEUSE \r\n CREPERIE LE GALION -44- ST BREVIN LES PINS\r\nØ Serveuse\r\n1992-1994 SERVEUSE \r\n RESTAURANT LA MARINE -44- PORNIC \r\nØ Responsable de salle\r\nØ Formation des saisonniers\r\nØ Gestion des stocks\r\n\r\nAUTRES EXPERIENCES\r\n1992 SERVEUSE- Crêperie « La petite Monastérienne »\r\n 44 - Les Moutiers en Retz - Serveuse saisonnière \r\n1992 SERVEUSE- Restaurant « Le Rétro » \r\n 44 - Pornic - Serveuse saisonnière \r\n1991 SERVEUSE- Pizzeria « Le salon de Naples\r\n 44 - Pornic - Serveuse saisonnière\r\n1990 SERVEUSE- Restaurant « Le Rétro »\r\n 44- Pornic - Serveuse stagiaire\r\n1989 AIDE-PATISSIERE - Briocherie « Buton »\r\n 44 - Chauvé- Aide pâtissière saisonnière\r\n\r\nACTIVITES EXTRA PROFESSIONNELLES \r\n1995 AIDE A DOMICILE- Mérieau Robert - 44 - Pornic - Aide ménagère \r\n\r\nFORMATION \r\nØ BEP service au lycée Valère Mathé - 85 - Les Sables d’Olonne\r\nØ B.E.P.C\r\nConnaissances informatiques = Internet\r\n \r\n','lundi mardi jeudi vendredi','30'),(3600,'Melle GILIBERT Vanina','34070','0680359905','03/12/1983','celibataire','Gardes d\'enfants.\r\nAnimatrice en école maternelle.\r\nMénage des locaux d\'une école maternelle.','Les Lundi, mardi, jeudi, vendredi matin (8h à 10h)\r\nLe mercredi toute la journée.\r\nLibre pendant toutes les vacances scolaires.','15'),(3601,'Mme Hayat Mouzoune','34070','0635459276','10 01 83','marie','femme de ménage à domicile et repassage et garde personne àgés et femme de chambre','mardi,mercredi,jeudi,vendredi','10'),(3602,'Melle Richard Martine','34110','0615211100','21/07/1970','autre','Agent d\'entretien\r\nplus de 2 ans\r\nbureaux et medical','lundi matin\r\nmardi a midi\r\nmercredi a midi\r\njeudi a midi\r\nvendredi matin','20'),(3603,'Melle Dehri Nesrine','34070','0613359153','31/03/1990','celibataire','-VENDEUSE EN POISSONNERIE\r\n-AIDE MENAGERE chez une personne âgées\r\n-FEMME DE CHAMBRE hôtel IBIS \r\n','tous les jours,les après-midis à partir de 16H','10'),(3604,'Mme Tintaud Florence','29780','0676163924','01/02/1965','celibataire','aide ménagere,assistant vie sociale,encadrant technique','lundi,mardi,mercredi,jeudi,vendredi,samedi matin','26'),(3605,'Mme GBAHY PRETENCE','94','0619052657','01:01:75','celibataire','5 ans d\'expériences avec références','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(3606,'Mme Haumonté Sandrine','54380','0671925825','28 08 1984','marie','J ai travaillé pour des entreprise de nettoyage et j aimerais changé ','Exemple : Lundi après midi, Mardi après-midi,jeudi après midi et vendredi après midi etc...','Entre '),(3607,'Melle Mouad Lydia','59200','06.15.02.29.93','11.11.1981','celibataire','1 an : aide a domicile\r\n7 ans: agent de service hospitalier','Mercredi après midi ;jeudi matin ;les week end (samedi dimanche); un lundi sur deux le matin','10'),(3608,'Melle Fofana BOBO','13003','0645192747','30/12/1986','celibataire','Agent de service à la personne\r\n\r\nGarde enfant à domicile\r\n\r\nServeuse au restaurant \r\n\r\nInventoriste groupe intérim Adia','LUNDI-MARDI-MERCREDI-JEUDI-VENDREDI-SAMDI-DIMANCHE.','20'),(3609,'Melle EBENDA','35200','06 28 28 74 89','16/08/1990','celibataire','ASSISTANTE DENTAIRE\r\nHOTESSE DE CAISSE\r\nAIDE MENAGERE POUR PERSONNES AGEES\r\nEMPLOYEE LIBRE SERVICE','JE SUIS LIBRE TOU LES JOURS A PARTIR DE 7H00 JUSQU A 10H ET LE SOIR A PARTIR DE 20H JUSQU A 22HEURES','40'),(3610,'Melle DOS SANTOS Coralie','34070','0659985669','03/10/1989','celibataire','Bonjour,\r\n\r\nJe suis une etudiante domicilié a Grenoble mais étudiante sur Montpellier.\r\nJ\'ai obtenu mon brevet, mon BEP, et mon BAC PRO secrétariat comptabilité.\r\nJe suis actuellement à l\'ecole EPSE danse sur Montpellier, pour devenir prof de danse.\r\nAyant été en Bac Professionel, j\'ai effectué de nombreux stages,en entreprise privée comme public:\r\nEn Mairie, dans des entreprises en tant que secrétaire, comptable, accueil... Je travail egalement pendant les vacances: serveuse, aide a domicil (menage), centre de loisir et egalement dans une piscine municipal.\r\n\r\nAujourd\'hui je souhaite vraiment trouver un travail qui puisse m\'aider a payer mon ecole qui est privée. C\'est pour cela que je fait appel a vous .\r\nJe suis a votre disposition pour tout autre information. Ou l\'envoi d\'un CV si vous le désirez. \r\n\r\nMERCI\r\n\r\n','J\'ai un emploi du temps tres morcelé, mais tous les jours j\'ai des pauses ou des trous dans mon emploi du temps de parfois 2 heures ou 4 heures qui peut me permettre de faire pleins de choses','8'),(3611,'Melle Benchimol Sarah','34190','0677715336','13/01/1993','celibataire','J\'ai déjà effectué quelques heures de ménage de façon irrégulière.','Toute la journée soit durant le mois de juillet, soit au mois d\'août.','15'),(3612,'Mr Etcheberigaray','33610','0557835868','21 11 92','autre','Je suis actuellement en BAC PRO communication graphique et publicité. J\'ai fait en 3ans, 5 stage portant sur le marketing, la communication, les panneaux publicitaires, la création de logo, de photomontage, de web design, de flyers. \r\nEn dehors de mes études, j\'ai également travailler dans le jardinage (tondre la pelouse, enlever les mauvaise herbes, planter des plantes...).\r\nJ\'ai aussi des qualité en tant que ménages maison (passer l\'aspirateur, faire la poussière, nettoyer les WC, faire les lits... \r\nJe suis ouvert a toute propositions de ménages.','mes disponibilités sont de la périodes du 4mai au 1er Juin, aprés cette période disponibilité seulement le weekend.\r\n- mardi : de 14H à 18H\r\n- mercredi : de 16H à 18H\r\n- jeudi : de 8H à 9H\r\n- samedi : de 9H à 14H\r\n','3'),(3613,'Melle Ranchon Julie','34000','0626161281','29 &vril 1989','celibataire','travail en tant qu\'agent d\'entretien dans une clinique pendant les été 2007, 2008, 2009. \r\ntravail ponctuels chez des particuliers pour du ménage quotidient','tous les jours durant les mois de juillet et d\'aout','35'),(3614,'Mme Félix Marion','44800','0251809127','15/10/1992','celibataire','Entretient des locaux en clinique\r\nMénage chez des particuliers\r\nGarde d\'enfants chez des particuliers','Tous les soirs de la semaine\r\nWeek end\r\nVacances scolaire','10'),(3615,'Melle Argento Amelie','83430','06 25 28 29 19','07/12/1990','celibataire','2ans d\'expérience entant que agent de services en maison de retraite','lundi matin(8ha14h)\r\nmardi\" \"\r\nmercredi\" \"\r\njeudi\"\"\r\nvendredi\"\"','35'),(3616,'Melle TROADEC Elie','44000','0637418401','16/11/1990','celibataire','Hôtesse d\'accueil-Standardiste de 2007 à 2009 en région Parisienne.\r\nGarde d\'enfants de 2006 à 2010 en régions parisienne et sur Nantes.\r\nAgent de Street-Marketing en CDD de 3 mois sur Nantes.','Toute la journée de 07 heures du matin à minuit, du Lundi au Samedi.','20'),(3617,'Melle Beusnard Sandy','34570','0659015059','10/09/1988','autre','J\'ai travaillé 3ans dans un salon de coiffure puis j\'ai travaillé 3mois en tant qu\'aide à domicile chez un particulier.','Le lundi, mardi et jeudi toute la journée.','20'),(3618,'Melle ASSANI Halima','13014','0634658666','12/07/1991','celibataire','ASSANI Halima 18 ans\r\n9 traverse les Rosiers célibataire\r\nBat GH es.1 Apt.12\r\n13014 MARSEILLE\r\nTel: 06.34.65.86.66\r\nEmail: Halima.assani13@laposte.net \r\n\r\nExpériences professionnelles\r\n\r\nTous mes stages ont été effectué à Marseille \r\n\r\nJuin 2009: stage centre sociale et culturelle ( les Rosiers ) 3 semaines\r\nFaire le ménage dans les bureaux, le hall d’entrée et les toilettes\r\n\r\nAvril 2009: stage centre sociale et culturelle ( Amitié Jeune Loisirs ) 3 semaines\r\nFaire le ménage dans les bureaux, le hall d’entrée et les toilettes\r\nFaire les vitres, nettoyer les jouets, les siège des enfants\r\n\r\nFévrier 2009: stage en maison de retraite ( Les Jardins de Sormiou) 3 semaines\r\nNettoyer les chambres, les couloirs et les salles à manger\r\nServir et desservir les résidents \r\n\r\nNovembre 2008: stage en maison de retraite ( La Souvenance ) 5 semaines\r\nNettoyer les chambres, les couloirs et les salles à manger\r\nAide à la cuisine pour le repas de midi, servir et desservir les résidents \r\n\r\nJuin 2008: stage en maison de retraite ( Horizon Bleu) 3 semaines\r\nNettoyer les chambres, les couloirs et les salles à manger\r\nServir et desservir les résidents \r\n\r\nAvril 2008: stage en poissonnerie (Casino) 1mois \r\nRanger les rayons et conseiller les clients\r\n\r\nDécembre 2007: stage en fromagerie (Champion) 1mois\r\nRanger les rayons et conseiller les clients\r\n\r\nJuin 2007: stage en libre-service( Leader Price ) 3 semaines \r\n Ranger les rayons et conseiller les clients\r\n\r\nAvril 2007: stage en libre-service(Casino ) 3 semaines \r\n Ranger les rayons et conseiller les clients\r\n\r\nDécembre 2006: stage en libre-service( Petit Casino ) 3 semaines \r\n Ranger les rayons et conseiller les clients\r\n\r\nFormation \r\n\r\n2008-2009 C.A.P. Assistante Technique en Milieu Familiale et Collectif\r\n2008-2006 C.A.P. Employer de Vente Spécialisé option alimentaire \r\n2006-2005 B.E.P. Bio service\r\n\r\nDiplôme obtenus\r\n\r\nC.A.P. Assistante Technique en Milieu Familiale et Collectif\r\nC.A.P. Employer de Vente Spécialisé option alimentaire \r\n\r\n','tous les matin\r\ntous les aprés midi\r\n','25'),(3619,'Melle HELLI','34080','0624949015','15/10/1985','celibataire','Je suis actuellement salarié en tant que secrétaire et pour arrondir mes fins de mois et finaliser un projet personnel je souhaites faire partie de votre équipe afin de mettre à votre disposition mon sérieu, mon dynamisme, et ma motivée, je possède un véhicule et je suis très sociable. mes précédentes expériences dans ce domaine m\'a permise de développer mes compétences et gérer mon temps de travail. ','TOUS LES JOURS A PARTIR DE 17H30 ET JEUDI APRES MIDI, samedi','12'),(3620,'Melle Fofana BOBO','13003','0645192747','30/12/1986','celibataire','2009 : Agent de service à la personne\r\n Aide aux personnes âgées, aide à domicile, courses, menage, lecture, sortie\r\n Soin selon divers besoins…..chez les particuliers. \r\n \r\n Garde enfant à domicile\r\n Garde enfant à domicile de plus de 3ans, soutient scolaire, aide aux devoirs,\r\n Et aux activités d’éveil, accompagnement à l’école\r\n\r\n \r\n2008 : Serveuse au restaurant \r\n Réception des clients, services du midi et du soir\r\n Prise de commande etc. …..\r\n \r\n Inventoriste groupe intérim Adia\r\n Inventaire dans les hypermarchés en grande surface dans le domaine de la grande\r\n Distribution (carrefour grand littoral, le Roy merlin, la Valentine …)\r\n \r\n','Lundi après midi,Mardi,Mercredi,Jeudi,vendredi,Samédi matins','35'),(3621,'Mme Danton Laurence','13270','0616600753','06051968','autre','\r\nmenage chez les particulier \r\nentretien des locaux bureaux\r\nentretien ecole maternelle','lundi mardi mercredi jeudi vendreditous les matin de 7h a 14h','30'),(3622,'Melle BATISTA','13630','0658482159','04/09/1984','autre','Janvier 2008 à Décembre 2008 :OIKO DELTA SOLUTIONS\r\nPoste : Assistante de Gestion en CDD à Rognonas (13).\r\nMissions :Suivi des comptes bancaires, facturation, encaissement clients, relances clients, pointage et saisie des factures fournisseurs, tableaux de bord, gestion des heures du personnel et frais des commerciaux, création de dossier fabrication, gestion des transports, accueil téléphonique et physique des clients.\r\nDécembre 2006 à Juillet 2007 : Transports LUBAC\r\nPoste :Assistante Comptable en intérim à Montélèger (26).\r\nMissions :Suivi des comptes bancaires et état de rapprochement, comptabilisation des règlements clients, relances clients, pointage des factures d’affrètement, saisie des factures fournisseurs et affrètement, passage des ventes en comptabilité, saisie des fiches de non-conformité, tableaux de bord, fiches individuelles, assistance à la production des fiches de paies des conducteurs.\r\nAoût 2004 à Juillet 2006 CADOX SAS\r\nPoste : Assistante Comptable en contrat de qualification à Romans s/Isère (26).\r\nMissions :Suivi des clients, relance clients, saisie des commandes, suivi des comptes bancaires, état de rapprochement bancaire, gestion des heures du personnel et frais des commerciaux, montage de catalogue et documentation.\r\n','Lundi : matin et après midi\r\nMardi : matin et après midi\r\nMercredi : matin et après midi\r\nJeudi : matin et après midi\r\nVendredi : matin et après midi','35'),(3623,'Melle Pachticos Alexandra','34070','0677415452','27/07/1978','autre','j\'ai travaillé pendant 18 mois en tant qu\'aide à domicile aupres de particuliers,employée de menage à l\'hopital et dans un collège.','tous les apres midis et le vendredi toute la journée.','20'),(3624,'Mme Abrioux Riana','35700','0675966465','08-11-1981','marie','je souhaite trouver rapidement un travail pour être en activité et subvenir à mes besoins. Je n\'ai pas d\'expérience de travail en ménage et repassage mais je le fais régulièrement et, je pense, très bien chez moi. Avec mon éducation et mes expériences dans d\'autres domaines, je pourrais gérer les relations avec les particuliers pour l\'image de la société.','tout les jour ouvrées de 9h à 18h','30'),(3625,'Melle ','34090','0698843144','30/05/1983','celibataire','J\'ai 6 ans d\'expérience d\'entretien auprés des entreprises(CHU,clinique,maison de retraite,cabinet médical) et des particuliers.\r\nJ\'ai de bonne base en hygiène car j\'ai fait des formations','Je suis disponible tous les jours de la semaine en fonction de mon planning du CHU soit le matin où soit l\'aprés-midi et je suis disponible mes jours de repos je n\'ai pas de contrainte ','12'),(3626,'Melle TRIPONNEY','34070','0610934341','03/07/1987','celibataire','ayant trois année d\'expériences professionnelles comme agent d\'entretien auprès de particulier,a domicile et en maison de retraite en tant que ASH,je possède les facultés nécessaire pour ce poste.','lundi,mardi,mercredi,jeudi,vendredi\r\nde 7H a 18H','35'),(3627,'Mme GBAHY PRETENCE','94200','0619052657','01/01/75','celibataire','5 ans d\'expérience et véhiculé','lundi, mardi, vendredi matin ou après midi ou le soir','15'),(3628,'Mme Salord','34080','0611019032','09061967','marie','metier de la couture aucune experience professionnelle dans le service a la personne.j ai passe un e.c.c.p.','lundi mardi mercredi jeudi vendredi samedi dimanche matin et apres midi','35'),(3629,'Melle Alexia SERAIDARIS','34090','0637837456','21/06/1987','celibataire','Etudiante, 2 ans d\'expérience (2007-2009) dans l\'aide ménagère au sein de différentes associations : A Votre Service (Juvignac), Ouverture, APIJE, Pégase Hérault','Du 19 juin au 31 août, tous les jours de la semaine, sur Montpellier','10'),(3630,'Mme Artiaga Nathalie','71100','06.24.02.67.58','17/01/1984','marie','ARTIAGA PERDRIER Nathalie\r\n26 ans (17/01/1984) 2 enfants (4 ans et 2 ans )\r\n6 rue André Malraux \r\n71 100 Chalon sur Saône \r\ntel : 0345016765 \r\nAuxiliaire de vie et Aide à domicile\r\n\r\nCOMPETENCE\r\nØ Effectuer les tâches ménagères courantes de la maison et de l’environnement immédiat de la chambre de la personne\r\nØ Effectuer les courses : aliments, produits d’entretiens\r\nØ Effectuer les démarches administratives extérieur du domicile \r\nØ Préparer les repas\r\nØ Accueillir et installer la personne et son entourage\r\nØ Dispenser des soins d’hygiènes et de confort et des soins préventifs \r\nØ Informer la personne des soins courants dispensé \r\n\r\nEXPERIENCE \r\n2004/2005 : Auxiliaire de vie-Association Nogentaise (Oise 60)\r\nAutre :\r\n2006/2007 : Télé opératrice-place du Marché Saint Marcel (71)\r\n2002 : Hôtesse de caisse et d’accueil Plailly (75)\r\n2001 : Blanchisseuse-agent de service Maison Saint Vincent de Paul \r\n\r\n\r\n\r\nRenseignement complémentaire\r\nLoisirs :\r\nv Basket Ball\r\nv Point de croix\r\nv Tricot\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(3631,'Mme Montagné Valerie','34370','0664170451','10/02/1970','marie','garde de 2 enfants a temps pleins de 36 a 60h semaine pendant 3 ans','lundi mardi mercredi jeudi vendredi toute la journé de 8 a 21h','35'),(3632,'Melle MOHAMED Aminata','94500','0665777604','12-11-1988','celibataire','stage de 1 mois en maison de retraite','du lundi au vendredi l\'apres midi et le week-end toute la journee','30'),(3633,'Melle Stéphanie AWOUNGANG LETSUIDEM','35510','0670127479','09/08/1984','celibataire','\r\nj\'ai éffectué le ménage dans les restaurant universitaires pendant 1an.','vendredi soir,samedi matin et soir,\r\ndimanche matin et soir','10'),(3634,'Mme Stéphanie AWOUNGANG LETSUIDEM','35510','0670127479','09/08/1984','celibataire','\r\nj\'ai effectué le ménage dans le restaurant universitaire pendant un an.','vendredi soir,samedi matin et soir,dimanche matin et soir','10'),(3635,'Melle Lubert Marina','44240','0251129068','26-08-1991','celibataire','travail depuis 3 ans chez les maraichers. \r\ngarde d\'enfants régulière où je suis déclarée.\r\ntravail et stage dans les services bancaires.','temps plein dès le 21 juin.','35'),(3636,'Melle Caillault Valentine','34110','0621882487','17/04/1991','celibataire','- Poste d\'ASH dans une maison de \r\nretraite\r\n- Aide ménagère à domicile','De 8h à 20h le lundi, mardi, mercredi, jeudi, vendredi','20'),(3637,'Melle PIAT Amelie','66000','0601261773','09081989','celibataire','J\'ai le BEPC.J\'ai aussi l\'attestation aux premiers secours (AFPS) J\'ai fait aussi une 1ere année de bep sanitaires et sociales.Travail en stage de 1 mois enmaison de retraite à UR(66)puis stage 1mois en halte-garderie à font-romeu(66)puis stage de 15 jours en ecole maternelle à perpignan(66).J\'ai aussi travailler à la spa de perpignan qui consiste à faire du menage aussi.Je suis motivé, serieux et dynamique et aime que le travail soit bien fait. J\'ai la facilité de contact et ouverte aux autres. ','toute la semaine de 07h30 à 18h00 je peux travailler à plein temps ','30'),(3638,'Melle ADLI LISA','91180','06 17 69 78 80','21/08/1971','celibataire','quotidienne','lundi , mardi, jeudi, vendredi.','35'),(3639,'Mme Bouvet Mireille','35200','0659975550','23/05/1978aide menag','celibataire','aide menagere aupres de personnes agees pour la ville de Rennes, 1 an ds une agence O2 rennes menage et repassage aupres de particuliers','lundi , merdi mercredi jeudi toute la journée et vendredi matin','20'),(3640,'Melle Argento Amelie','83430','06 25 28 29 19','07/12/1990','celibataire','2ans d\'entretien en maison de retraitre. PUIS 6 MOIS A DOMICILE','LUNDI MATIN\r\nMARDI MATIN\r\nMERCREDI MATIN\r\nJEUDI MATIN\r\nVENDREDI MATIN\r\n','30'),(3641,'Mme Tires Melouka','91080','0601008084','04031976','celibataire','1998/2006 agent de collétivite polyvalent caf-evry et centre social corbeil essonnes.\r\n2008 agent de sécurite charenton le pont','du lundi au vendredi matin au soir disponible','39'),(3642,'Melle Kechichi','75018','0659002687','14/06/1972','celibataire','KECHICHI AKILA\r\n49 RUE MYRHA 75018 PARIS\r\nTEL 06.34.30.31.06\r\nM/ kechichia@yahoo.fr\r\n\r\n\r\n AGENT DE NETTOYAGE\r\n\r\n\r\n2007- 2008 Femme de ménage chez des particuliers\r\n Nettoyage du domicile\r\n Préparation de repas\r\n Faire des courses et les ranger\r\n Lessive et repassage\r\n\r\n\r\n2008-2009 Femme de chambre à l’hôtel\r\n Nettoyage de la salle de bain\r\n Rangement et changement de draps\r\n Passer l’aspirateur et nettoyage de sol\r\n\r\n\r\n2009-2010 Agent de nettoyage à la Crèche\r\n Faire la poussière\r\n Sortie poubelle\r\n Nettoyage du sol des classes et parties communes\r\n \r\n \r\n','Exemple : Lundi matin, Mardi après-midi, etc...','40'),(3643,'Mme Hamichi Ouarda','13013','0611896088','26/05/1973','marie','09/09/2000 au 31/12/2005 menage chez des particuliers plan de cuque\r\n1999 au 2001 pour la societe onet a plan de cuque dans des banques.\r\n','lundi,mardi,jeudi,vendredi matin de 9h00 a 11h00','8'),(3644,'Melle Michel Marion','35000','0673518029','27/08/87','celibataire','- Années scolaires 2006 à 2010 (septembre à juillet):\r\n Aide à domicile, Garde d’enfants et aides aux devoirs\r\n\r\n- 15 juillet au 22 juillet 2009:\r\n Animatrice, Telligo, séjour Par Toutatis\r\n\r\n- 9 au 31 juillet 2007:\r\n Journaliste - stagiaire, Stage, La Manche Libre, Cherbourg-Octeville\r\n Rédaction d’articles, Reportages, Interviews,\r\n\r\n- 12 juillet au 19 août 2006, 28 au 31 octobre 2006, 26 décembre 2006 au 3 janvier 2007, 10 au 15 avril 2007: \r\n Bibliothécaire - stagiaire, Emploi Saisonnier, Bibliothèque Municipale, Valognes\r\n Accueil du jeune public, rangement et tri des livres, maintenance,','Lundi matin\r\nMercredi matin\r\njeudi matin','5'),(3645,'Melle Rahil Samira','34080','0677393438','26/12/1988','celibataire','','lundi matin jeudi matin ','4'),(3646,'Mme Lauque Valerie','31270','0664982360','19111964','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(3647,'Melle Salmon Severine','35450','0299498421','290181','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3648,'Mme RODOR LAURENCE','66300','0468885493','03101972','marie','Experience de 1 an dans une des plus grosse association d\'aide à domicile des pyrénées orientales en tant qu\'assistante et responsable de secteur.','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(3649,'Melle BERGER Isabelle','34000','0647937157','10/06/90','celibataire','cela fait 4 ans que je fais des ménages chez des amies, des personnes âgées pendant mes vacances scolaires et mes weekends.\r\nde plus pendant une saison j\'ai fait les ménages dans un camping\r\njeunes filles trés motivée et sérieuse ainsi qu\'un contact facile avec les gens.','du 1er juin au 15 septembre','35'),(3650,'Mme HUANG Xiaoying','35000','0686175629','12/10/1969','marie','Salariee pendant 15 ans en chine, experiences en secretatiat, interpretariat, enseignement de langues.','Libre du lundi au mardi','6'),(3651,'Mme Tedjinikhrdidja','66000','0647691315','10/02/54','autre','bonjour je me suis occupe d une personne age 5ans comme aide a domicile','du lundi au samedi de8h a 17hje passe mon permis','30'),(3652,'Melle LESUR Tiphaine','44640','0658025616','18/12/93','celibataire','Décembre 2008 (2 semaines) : Stage en parfumerie - Nantes - 44000\r\nParfumerie Séphora\r\n\r\nJuin 2009 (4 semaines) : stage en institut de beauté – Rezé - 44400\r\nInstitut de beauté Nail Style Institut\r\n\r\nMars 2010 (3 semaines) : stage en institut de beauté – Nantes - 44000\r\nInstitut de beauté Divine Beauty\r\n','Du 1er juillet au 31 juillet 2010 du lundi au vendredi.','35'),(3653,'Melle Bessour','13014','0609754810','25/09/1992','celibataire','Restaurant-Snack [été 2009] :\r\n- Entretien quotidien des locaux.\r\n','Lundi de 06H à 12H\r\nMardi de 06H à 20H\r\nJeudi de 16H à 20H\r\nVendredi de 06H à 20H\r\nSamedi 06H à 12H\r\nDimanche de 06H à 20H\r\n\r\nvaness13014@hotmail.fr','25'),(3654,'Melle PIRON Audrey','35200','0678297918','28/03/1989','autre','-femmes de chambre de remplacement dans un hôtel 3étoiles.\r\n-heure de ménages chez pariculiers','du lundi au vendredi de 09h00 à 18h00','35'),(3655,'Mme Berkani Jocelyne','35136','0615055581','09111957','celibataire','femme de ménage .auxiliaire de vie.agent d\'entretien dans les bureaux','tous les jours matin et après midi','20'),(3656,'Mme Canivez','59750','0685068645','17/06/71','marie','ADAR EN SAMBRE-AVESNOIS 59600 MAUBEUGE\r\nLE CLOS DE BASKEHEMS 59138 BACHANT\r\nMAISON DE RETRAITE DE GRAVES ILLATS 33720 ILLATS\r\nCABINET DENTAIRE M.CHAMPENOIS 59600 MAUBEUGE\r\nAIDE A DOMICILE ','LA SEMAINE ','25'),(3657,'Mme Fichaux Martine','59330','0613777605','09071959','marie','Bonjour, je me permets de vous écrire pour déposer ma candidaturecomme femme de ménage,je possède une expérience professionnelle de quelques mois dans ce domaine,et pour l\'instant je fait des remplacements pour congé payé dans les écoles et certaines entreprises donc pour moi ce serait un complément d\'heure du fait que j\'ai vraiment besoin de travailler et je suis très motivée sur ce point de vue, dans l\'attente, veuillez agréer, Madame, l\'expression de mes sentiments distingués','je suis libre tous les après-midi de 14h à 17h','20'),(3658,'Mme BORDE Claire','44100','0240433875','29 07 1960','autre','expérience de 4 années en qualité d\'aide ménagère sur Nantes en temps partiel auprès de public isolé ou qui travaille','LES LUNDIS MATIN, mardi toute la journée, mercredi matin, jeudi toute la journée, le vendredi ap midi - mais je cherche des plages de 2H au maximum par prestation - je n\'ai pas la voiture ni le mobile.\r\nJe cherche sur NANTES ZOLA CHANTENAY','5'),(3659,'Mme Verdeyme','13008','0659626117','23.03.1982','celibataire','','du lundi au vendredi',''),(3660,'Melle Huaumé Bérénice','44000','0686805928','05/09/1991','celibataire','aucune.','tout le temps.','35'),(3661,'Melle Hamoudi Elisa','44000','0643409435','13/10/1991','celibataire','stage en crèche en février 2006 à Noirmoutier 8533O\r\nhôte de caisse juillet-août 2008 à Pizza Rapido Noirmoutier 85330\r\nhôte de caisse juillet-août 2009 à Pizza Rapido Noirmoutier 85330','tous les jours à partir du 20 Mai 2010 jusqu\'au 30 Juin 2010','35'),(3662,'Melle Gillot Caroline','59330','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3663,'Melle Diabaté','91270','0625258193','20092010','celibataire','jai de l\'experience dans ce domaine\r\njai toujours travaille chez des particuliers pour effectué des menages,repassage des chemises et autres habits netoyé les toilettes, la cuisine, la salle a mangée,le salon, chambre a coucher passée l\'aspirataire faire les poussiere ect.\r\n','tout les jours lundi aux vendredi de 9heure a 18heure','30'),(3664,'Melle Gillot Caroline','59330','0327624739','11/11/1978','autre','Agent d\'entretien dans un lycée (2ans)\r\naide ménagère chez un particulier(2ans)','lundi mardi jeudi vendredi matin (de 8h30 à 11h)et après midi (de 13h30 a 16h) ','20'),(3665,'Mme Laloy Yvane','66540','0619675688','20031966','marie','Aide-ménagère,Aide à domicile et Auxiliaire de vie auprés personnes agées et dépendantes.\r\nASH.AFCPSAM/AFPS.(brevets de secourisme).\r\nRemplacements congés en Association,et en Société d\'Aide à la personne à domicile.','De midi à 20h,tous les jours et un w.end sur 2.\r\nHoraires à négocier éventuellement.\r\nCordialement.','20'),(3666,'Mme Montagné Valerie','34370','0664170451','10/02/1970','marie','garde de 2 petites jumelles a temps pleins sur beziers et plusieurs expériences de femme de ménage chez divers particuliers et avec agence intérim','tout les jours sauf week-end de 8h00 a 21h00','35'),(3667,'Mme Bridenne','35200','0230837752','11/07/81','marie','serveuse.employe polyvalente EN RESTAURATION','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3668,'Melle PETIT JENNIFER','59600','0676948743','21.07.1985','marie','TRAVAILLER DANS UN RESTAURANT TRES CONNU DE LA REGION EN TANT QUE FEMME D\'ENTRETIEN ','DISPONIBLE DE 9H A 16H TOUS LES JOURS ','30'),(3669,'Melle Duchesne','30250','0698306139','11/05/1988','autre','aucunes dans le milieu professionnelles mais dans ma vie personnelle','toute la semaine ','35'),(3670,'Mme Labadie Camille','33130','0672419117','17041984','autre','2 ans en tant que agent d\'entretient en hopital\r\n2 an en garde d\'enfant en périscolaire ','tous les matins\r\nsauf le week end ','35'),(3671,'Melle DOMINGO','13005','0667273139','05/05/1989','celibataire','Ménage dans une cafétariat','Tout le temps','35'),(3672,'Mme Herrmann Stéphanie','91120','0659112259','10 mai 1977','marie','Actuellement en CDI chez Marionnaud en qualité d\'approvisionneur et ce, depuis 2006, je recherche des heures supplémentaires dans le domaine du service. Je suis très motivée par cette future expérience. ','Le Jeudi (jour de RTT pour moi) ainsi que certains soirs de la semaine.','10'),(3673,'Melle BOUDIGOU-TORRES Iona','44800','06 98 70 46 00','11/01/1992','celibataire','Stages en accueil-secrétariat dans une association (visites, téléphone)\r\n\r\nStage en vente (mise en rayon, conseil clients)\r\n\r\nStage en restauration (service en salle)','Du lundi au Vendredi, matin et aprés-midi',''),(3674,'Melle Dufaud Pauline','34080','0626494616','30/01/1988','celibataire','-réalisations de ménages chez des particuliers durant été 2007 2008 2009.\r\n-services chez une personne âgée été 2008\r\n-serveuse dans un snack été 2009','tous les jours à partir du lundi 7 juin.','25'),(3675,'Mr Michel','44300','06.27.82.35.45','20/08/1986','autre','Je n\'est pas d\'experiance dans le domaine du menage industriel mais je suis tout disposer a apprendre','tout le temp','35'),(3676,'Melle Mariame MHOUMADI','35200','0658171443','08/09/1988','celibataire','6 mois de garde enfants à domicile (lundi-vendredi)\r\n\r\nstage d\'observation dans une résidence pour personnes âgées\r\n\r\nAucune expérience dans l\'aide à domicile mais ma motivation ainsi que mon dynamisme me permettront d\'effectuer correctement le travail attendu.','du lundi au samedi toute la journée','35'),(3677,'Mme LUCIEZ Brigitte','59330','0327623878','130262','celibataire','Agent d\'entretien au centre culturel d\'hautmont de octobre 2007 à septembre 2009,employé en restauration scolaire de nov 2007 à octobre 2007, employée de maison chez un particulier: ménage,repassage,préparation des repas,garde d\'enfant.','Tous les jours, actuellement demmandeur d\'emploi','30'),(3678,'Melle Ziouane Somia','34000','0626028306','22/12/1986','celibataire','\r\n Aide cuisiniére dans un restaurant à temps plein.\r\n Serveuse dans un restaurant à temps plein.\r\n \r\nVendeuse dans une pâtisserie/viennoiserie \r\n a temps plein.\r\n\r\n Auxiliaire de vie, Ménage et préparation de repas \r\n chez un couple de 73 et 78 ans.\r\n \r\n Préparation de pâtisseries dans le même magasin.\r\n\r\n Ménage chez des particuliers sur Montpellier. \r\n\r\n','Mercredi matin, jeudi matin , vendredi toute la journée','20'),(3679,'Melle YABA WANGATA DANIELA','34090','0658700401','21/07/1989','celibataire',' Janvier-Avril 2010: Agent à domicile à Aide à la vie Quotidienne\r\n Préparation des repas\r\n Entretien du domicile\r\n Courses \r\n \r\nFévrier 2010: stage aux Restaurants du cœur\r\n\r\n Juin-Aout 2009: Stage à Aide à la Vie Quotidienne au près d’une Responsable de Secteur\r\n Enquête sur les produits ménagers.\r\n Accueil et Relation avec la clientèle.\r\n\r\n\r\nOctobre 2008: Stage au CRÉER « Maison des chômeurs » à Montpellier au près de la directrice de l’Association.\r\n Enquête sur la précarité dans le chômage.\r\n\r\n\r\nAout-décembre 2007: Employée administratif à CIB-INTA (Institut des Nouvelles Technologies \r\n Appliquées) à Lomé, Togo.\r\n\r\n Juillet-Aout 2006: Animatrice dans La Maison de la Jeunesse de Masina (Kinshasa, R.D.C)\r\n\r\n\r\nJuin-Aout 2005: Bénévolat dans le Club Virunga.\r\n Lutte contre la malnutrition des enfants de Mont Ngafula (Kinshasa)\r\n',' vendredi après-midi,Samedi et dimanche( matin et après-midi)','15'),(3680,'Mme Lauque Valerie','31270','0664982360','19111964','autre','','je suis libre le mercredi toute la journee','8'),(3681,'Mme Thouillezvalerie','84100','0662884440','09121977','marie','jai 3 ans eperence dans le menage te repassage','Exemple : Lundi matin, Mardi après-midi, etc...','4'),(3682,'Melle Manon Potin','35700','0627685194','28/05/1992','celibataire','J\'ai une faible experience en menage, mais ayant déja gardé des enfants, le menage fesait partie de mon travail..','Lundi, Mardi, Jeudi, Vendredi, Samedi','10'),(3683,'Mme Amprou Adeline','44000','06.26.11.21.02','07.05.1975','marie','Adeline AMPROU\r\n2, rue de Suisse \r\n44000 NANTES\r\nTél : 06.26.11.21.02 \r\n\r\n\r\n\r\n\r\n\r\n\r\nATOUTS PROFESIONNELS\r\n\r\n Patience\r\n Ecoute\r\n Autonomie dans l’organisation du travail\r\n\r\n\r\n\r\n\r\n EXPERIENCES PROFESIONNELLES\r\n \r\n 2005 – 2006 Aide ménagère\r\n1995 – 1996\r\n * Aide aux particuliers\r\n * Nettoyage de locaux\r\n\r\n\r\n1993 – 1995 Agent de service – Maison de retraite le Ploreau – La Chapelle Sur Erdre\r\n \r\n * Service des petits déjeuners\r\n * Nettoyage des Chambres \r\n * Aide aux cuisines\r\n \r\n\r\n1992 – 1993 Assistante maternelle – Ecole du Port Boyer et Ecole Ste Françoise – Ste Luce / Loire\r\n \r\n * Soutien à l’institutrice pour les activités des enfants\r\n * Entretien des classes \r\n * Surveillance des cantines \r\n\r\n\r\n\r\nCENTRE D’INTERET\r\n\r\nPromenade, Broderie, Couture, cuisine \r\n','Mes disponibilités sont les lundi , mardi , jeudi et vendredi matin de 8h00 a 12h00','15'),(3684,'Melle Oliviéri Stephanie','13010','0699784589','08/10/191','celibataire','2010: Stage en école maternelle grande bastide pendant 3 semaines\r\n2009: Stage en maison de retraite la gauloise pendant 3 semaines\r\n2009: Stage en crèche pond de vivaux pendant 5 semaines\r\n2008: Stage dans la restauration Marrou traiteur pendant 1 semaine\r\n2008: Stage en école maternelle St Thys pendant 1 semaine\r\n','lundi mardi mercredi jeudi vendredi samedi ','35'),(3685,'Melle ','34170','06 62 35 49 24','20 03 1976','celibataire','Depuis 2007 Maire de castelnau le lez agent d\'entretien','tous les jours','35'),(3686,'Mme PRIMAT SHIRLEY','13006','0603465453','28 ','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3687,'Mme PRIMAT SHIRLEY','13006','0603465453','28/03/1965','autre','1998 2010 AIDE A DOMICILE AU CCAS DE La VILLE DE MARSEILLE ','LUNDI APRES MIDI\r\nMARDI APRES MIDI\r\nMERCREDI MATIN\r\nVENDREDI MATIN','15'),(3688,'Melle Fanny SBAITI','34090','0645398651','16081983','celibataire','étudiante en doctorat je recherche un temps partiel pour financer mes études.','matin et après midi en alternance si possibl\r\nsinon aprés midi','20'),(3689,'Mr Brandello Ophelia','13012','0658829914','24/03/1991','celibataire','6 mois entretien des locaux de flunch cafeteria\r\n6 mois entretien et menage pour la mairie de sainte tulle (04) \r\npetit menage a domicile pendant 2 anss\r\n','tout les jour de la semaine matin et apres midi','35'),(3690,'Mme MANY','34820','0650406683','19/11/68','marie','MENAGE DEPUIS 2 MOIS CHEZ L\'APEF\r\nNEGOCIATRICE IMMOBILIERE','LUNDI . MARDI MAT. JEUDI MAT. VENDREDI MAT','10'),(3691,'Melle AUVERGNIOT Mélanie','34090','0681512045','26/03/1991','celibataire','Babby-sitting\r\nEmploi d\'hôtesse d\'accueil pour événements culturels','tous les jours, matin et après midi.','25'),(3692,'Melle ANTOINE Katia','34000','06 69 47 77 61','27/03/77','autre','.garde d\'une personne agée\r\n.gardes d\'enfants\r\n.agent d\'entretien pour plusieurs sociétés ( durant 1an1/2 et 6mois)\r\n.femme de chambre pendant 6 mois','.TOUS LES JOURS DE LA SEMAINE A PARTIR DE 17H\r\n.LES WEEK END',''),(3693,'Mme Lamour','59570','0667915111','27/11/1964','autre','je n\'ai pas d\'expériences professionnelles mais une expérience personnelle et je vais faire le ménage également chez ma mére qui a 73 ans.J\'ai le brevet,un an en école de couture et vendeuse en moyenne surface pendant 3 ans.','lundi matin ,mardi matin et aprés midi,jeudi matin et apres midi,vendredi matin et aprés midi et samedi matin','20'),(3694,'Melle Perez Caroline','13117','0687802377','01/08/1985','celibataire','j\'ai travaillé comme femme de ménage pendant 6 mois pui serveuse ou j\'ai terminer assistante manager','tout les jours de 9h à 15h30',''),(3695,'Mme Lahougue Gonzalez','355150','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3696,'Mme HEMiMED','13013','0646892928','17/10/71','celibataire','AiDE A DOMiCiLE ; AiDE CENTiNiéRE ; AGENCE HSOPiTALier ;','DU LUNDi AU VENDREDi .','30'),(3697,'Mme Ménard','44100','0251807815','31.08.1963','marie','Employée de service en restauration collective depuis 1990 pour un grand groupe de restauration.',' mardi après-mdi.','4'),(3698,'Mme Bendebiche','59720','0628178728','11/08/1971','marie','MES EXPERIENCE PROFFESSIONNELLES SONT AGENT D\'ENTRETIEN dans les hopitaux ainsi que dans les laboratoires','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(3699,'Melle Kallmann Laura','34000','0667329604','22/10/1991','celibataire','N\'ayant que 18 ans je n\'ai pas encore d\'expérience professionnel c\'est pour cela que je recherche un premier emploi pour me permettre de financer mes études d\'auxiliaires de santé animale','Je suis libre tous les jours de la semaine matin et après midi et je recherche un maximum d\'heure par semaine',''),(3700,'Melle Derivaz Cindy','13013','0981824971','14 06 1986','celibataire','','touts les jours','30'),(3701,'Melle Hervé Camille','35000','0630358254','07/10/1990','celibataire','étudiante en histoire de l\'art à l\'université de Rennes 2, j\'ai cette année assuré les fonctions d\'hôtesse de caisse de aout 2009 à janvier 2010 à l\'Intermarché des Longchamps. Régulièrement je garde des enfants et les aide aux devoirs','Du 17 mai au 18 juin, disponible du lundi au vendredi toute la journée (sauf vendredi 28 mai 2010), idem pour les mois de juillet et aout. J\'aurais également des disponibilités durant l\'année étudiante 2010/2011 selon mon emploi du temps','20'),(3702,'Melle Aznar Lolita','34000','0672715093','16/02/1989','celibataire','été 2005: aide secrétaire\r\nété 2006: récolte des maîs\r\nété 2007 et 2008: ménage dans un hopital\r\nété 2009: mise en rayon','tous les jours de la semaine jusqu\'a 14h','20'),(3703,'Melle Chilaud Anais','34400','0647484174','08/05/1989','celibataire','SANS','TOUS LE TEMPS','10'),(3704,'Mme Seigneuret','44530','0240664713','12/04/1974','marie','Madame,monsieur,\r\nForte de plusieurs années d\'experiences comme femme de ménage en entreprise ainsi qu\'aux particuliers, je vous soumet ma candidature à un poste pour votre agence située à nantes ou bien à Rennes. Dynamique, rigoureuse et sociable. Dispose d\'un vehicule pour me rendre chez les particuliers.\r\nSerieuse et ponctuelle.\r\nJ\'habite à severac(44530) situee à 10min de Redon et 10min de pontchateau. Je souhaite travailler vers mon lieu de domicile, pontchateau et alentours, Redon et alentours. Merci. Cdt. Isabelle Seigneuret','lundi mat+aprem\r\nmardi mat+aprem\r\njeudi mat+ aprem\r\nvendredi mat+aprem\r\nsamedi mat.','20'),(3705,'Mme Thielin Chantal','44520','0240555643','21 01 1960','marie','17ans comme employée de maison','lundi mardi mercredi jeudi vendredi','35'),(3706,'Mme KARTOUBY Rajaa','34090','0647218388','18-04-1985','marie','Depuis Mai 2009 : Agent à domicile Association VIVA CITE.\r\nAvril 2007-juillet 2007: Chargée de clientèle au sein de la société Avon.\r\nJuin 2006-juillet 2007: Secrétaire au sein d\'un cabinet dentaire.\r\nSeptembre 2005-juin 2006: Poste de téléopératrice au sein d’un centre d’appel françaisWebHelp.\r\n','TOUS LES MATINS SAUF LE LUNDI+ LES WEEK END','17'),(3707,'Melle DUSART Lise','59860','0614532340','25/12/1990','celibataire','Titulaire d\'un BEP carrieres sanitaires et sociales.\r\nStage en maison de retraite en tant qu\'agent de service hospitalier','Tout la semaine,a tous les creneaux horaires','20'),(3708,'Mme CHATAIGNIER','44320','0240216752','17-01-1973','marie','hôtesse de caisse 5 ans\r\ncap petite enfance puis aasistante maternelle pendant 2 ans \r\n','lundi 9h00/16h30\r\nmardi 9h00/18h00\r\njeudi 9h00/16h30\r\nvendredi 9h00/16h30\r\n','30'),(3709,'Melle CORMIER VALERIE','44400','0636879013','30/11/1984','celibataire','','LUNDI, MERCREDI, JEUDI APRES MIDI\r\nET LE MARDI TOUTE LA JOURNEE','10'),(3710,'Mme Carreira Vera','34110','0634418358','18-02-1981','marie','1997 - 1998 couturiere\r\n1998 - 1999 agent de propreté (chez des particuliers\r\n1999 - 2000 employé libre service\r\n2000 - 2001 hotesse de caisse\r\n2001 - 2009 couturiere','toutes les jours matins et apres- midis','30'),(3711,'Mme Ricardo Rosa','34110','0678090405','01-11-1986','marie','2002 - 2003 couturiére\r\n2004 - 2006 agent de proprete\r\n2006 vendeuse pret à porter\r\n2006 - 2007 hotesse de caisse\r\n2007 - 2009 agent domicile','lundi, mardi et jeudi toute la journée et mercredi apres midi','20'),(3712,'Melle Maud CHAMPY','44800','0669560470','28/06/1988','celibataire','Je n\'ai pas d\'éxpérience en tant que femme de ménage mais je suis très motivée et je sais très bien faire le ménage!!\r\nJe recherche un emploi pour l\'été pour financer mes études et je n\'ai pas peur de me salir les mains, si vous me pardonnez l\'expression!','Tous les jours en juillet','35'),(3713,'Melle ','94350','0699335722','09121970','autre','MENAGE DANS LES BUREAUX ET PARTICULIER TRAVAILLE A LA FAC DE LA VARENNE','LUNDI DE 9H30 A 16H\r\nMARDI DE 9H30 A 16H\r\nMERCREDI DE 9H30 A 13H\r\nJEUDI DE 9H30 A 16H\r\n','20'),(3714,'Melle NDIAYA SYLLA','34000','0643133575','18/01/1990','celibataire','EXPERIENCE PROFESSIONNELLE\r\n\r\n.../ Vendeuse dans un magasin de vêtement CitySport (Dakar-SENEGAL)\r\n.../ Serveuse dans un restaurant-glacier La Gondole (Dakar-SENEGAL)\r\n.../ Ménage-Entretien dans un hôtel NOVOTEL (Dakar-SENEGAL)\r\n.../ CAISSIERE AU DAKAR CITY (Dakar-SENEGAL)\r\n','LUNDI / MARDI / MERCREDI /JEUDI / VENDREDI / SAMEDI / DIMANCHE','35'),(3715,'Melle Nekaz Meriem ','34000','0678848180','10/05/1990','celibataire','','tout les jour a partir de mois de juillet 2010','8'),(3716,'Mme Richez','66000','0614356857','30/09/1979','autre','travail organisé serieuse et ponctuel','lundi mardi jeudi vendredi matin et apres midi','20'),(3717,'Melle Nekaz Meriem','34000','0678848180','10/05/1990','celibataire','j\'ai dija travailler dans un hopital ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(3718,'Melle Thoby','44300','0636610316','24041981','autre',' agent de service Impec entretien du 25/06/2008 au 5/06/2009 ,Hotesse de caisse leclerc paridis de Septembre 2008 a Janvier 2009 , serveuse bar/pmu egalité De Aout 2009 a janvier 2010 , ','je suis diponible toute la semaine , jusqu\'au 01/07/2010 car je demenage en vendée, je n\'ai pas le permis mais je suis debrouillarde et possibilité que l\'on m\'emmene , j\'ai une forte motivation , ','35'),(3719,'Melle DANIAUX Anais','33520','06-78-45-75-88','16/01/1991','celibataire','j\'ai travailler à Mac Donald pendants deux mois ou j\'ai effectuée quelques heures de nettoyage tous les jours, ainsi que chez un couple de personne agés ou j\'ai nettoyée leurs patrimoine. je souhaiterais vraiment travailler a vos côté pendant les vacances scolaire. \r\nje suis une personne appliquer ainsi que trés motivé. \r\nEn l\'attente d\'une réponse positive je reste a votre disponibilité pour plus de renseignement. Coordialement','tous les jours du lundi au samedi à partir du 2 juin jusqu\'à fin juillet','35'),(3720,'Melle Relandeau Audrey','44710','0625350541','16/07/87','celibataire','ménage en entreprise (crèche et airbus)\r\nménage et repassage chez un particulier depuis le mois de septembre','DU LUNDI AU VENDREDI DE 9H à 17h','30'),(3721,'Melle BLIN Lisa','44600','0663460310','12/01/1988','celibataire','Je n\'ai à ce jour pas eu l\'occasion de travailler dans les ménages, et j\'aimerais donc travailler dans ce domaine pour me faire une expérience, car j\'aime aider les personnes.','tous les jours car au chômage.','20'),(3722,'Mme Molins Hélèna','49123','','15 avril 1976','autre','j\'ai un cap d\'employée familiale','du lundi toute la journée au vendredi soir.n\'ayant pas encore le permis de conduire,je me peux me déplacer aux alentours de mon domicile,car j\'ai une mobylette','20'),(3723,'Mme Molins Hélèna','49123','0636837608','15 avril 1976','autre','j\'ai un cap d\'employée familiale','du lundi toute la journée au vendredi soir.n\'ayant pas encore le permis de conduire,je me peux me déplacer aux alentours de mon domicile,car j\'ai une mobylette','20'),(3724,'Melle ANCIOT Ingrid','44400','0601130563','11051979','celibataire','','Du Lundi au Vendredi de 9h30 à 17h30','3'),(3725,'Melle ANCIOT Ingrid','44400','0601130563','11051979','celibataire','','Du Lundi au Vendredi de 9h30 à 17h30','30'),(3726,'Melle HUGUET Aurélie','44290','0659884855','20071988','autre','','DISPONIBLE INTEGRALEMENT A PARTIR DE JUILLET','35'),(3727,'Melle Goncalves','44000','0637882927','24021973','autre','10 ans Agent Soins Hospitalier au CHU de Dijon (21) ','Lundi, mardi,jeudi et vendredi de l\'aube jusqu\'à 16h00','20'),(3728,'Mme COUTANT Pascale','45530','0626264680','03/10/1970','marie','Je suis jeune retraitée de l\'Education Nationale depuis janvier 2008.\r\n\r\nJ\'ai pris ma retraite anticipée après 20 ans d\'ancienneté pour m\'occuper de mes 3 enfants. Ceux-ci étant tous scolarisés et ne pouvant rester sans rien faire à la maison,je recherche quelques heures d\'aide ménagère.\r\n\r\nJ\'ai très peu d\'expérience dans ce domaine car je travaille dans ce secteur que depuis octobre 2009 mais je suis très motivée.\r\n','Lundi après-midi\r\nMardi toute la journée\r\nMercredi après-midi\r\nJeudi après-midi\r\nVendredi après-midi','20'),(3729,'Melle Migault Mélodie','35480','0685715356','21/11/1990','celibataire','- Agent de nettoyage dans l’entreprise « PSA Peugeot Citroën » (Chartres de Bretagne) pour la société « Derichebourg » en Août 2009.\r\n- Agent de nettoyage pour la société \"Samsic\" dans des agences privées.','Samedi matin et après-midi de juin 2010 à août 2010.','7'),(3730,'Mr HAUTCOEUR','44300','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3731,'Mr HAUTCOEUR','44300','0648002309','07/02/1991','celibataire','-aide au ménage dans un bed&breakfast en Irlande, été 2007 et 2008','Tout les mois de juin et juillet 2010. Disponible quelque soit l\'horaire','35'),(3732,'Mme BRIAND Elodie','44118','0637572621','15/09/1991','celibataire','je suis actuellement étudiente à la recherche d\'un emploi pour aider mes parents à financer mes études. je possède un BEP sanitaires et sociales et habite dans ma propre maison (expérience du ménage). possède le permis B.','le soir en semaine après 17h30 et le samedi',''),(3733,'Mme Morel Brigitte','59880','0669146042','17/11/1960','celibataire','lors de mes differents emplois mais egalement en tant que mere de famille de trois enfants j ai souvent dut entretenir les magasins ou je travaillais etant vendeuse ou responseble .je suis une personne consciencieuse,aimant le travail bien fait et propre.je suis organisee et je sais gerer le temps qui m est impartit.','je suis disponible de suite toute la semaine matin comme apres midi\r\nje suis titulaire du permis b et d un vehicule','30'),(3734,'Mme DEMARET Prudence','59300','0625722752','06 mai 1981','marie','2003-2004: Assistante Informatique (saisonnière) en cybercafés\r\nFOURTY FOUR et AGON\'S NEGOCE ( COTONOU )\r\nAccueil des clients.\r\nGestions des postes disponibles et organisation.\r\nDépannages et formations aux postes.\r\n\r\n2004-2005 : Responsable de Magasin\r\nTOP PLASTICS magasin d\'objets plastiques ( centre commercial PARIS CITY de COTONOU )\r\nManagement du personnel.\r\nSuivi du stock et recommandes.\r\nComptabilité générale. \r\nAmélioration permanente du magasin.\r\n\r\n2004-2006 : Mannequin - Hotesse de Salons Commerciaux\r\nAGENCE FLINT CITY ( COTONOU )\r\nAccueil des clients.\r\nPrésentations des nouveaux modèles défilés devant public.\r\nRelationnel commercial.\r\n\r\n2005-2009 : Agent commerciale -Fonctionnaire du gouvernement\r\nSociété Nationale des Eaux du BENIN SONEB ( ABOMEY CALAVI )\r\nAccueil des clients.\r\nOuverture et saisie des dossiers pour les abonnements.\r\nSuivi des dossiers et renseignements divers.\r\nSuivi des réclamations.\r\nSecrétariat - classement.\r\n\r\n','tous les jours, du Lundi au samedi','35'),(3735,'Mme Nouioua Dora','13014','0601186833','13031992','celibataire','actuellement en c.a.p atmfc (Assistante Technique en Millieu Famillial et Collectif). \r\n','lundi apre-midi; mardi apre-midi,mercredi apre-midi,jeudi apre-midi ,vendredi apre-midi, samedi matin et apre-midi,dimanche matin et apre- midi , ','15'),(3736,'Melle Duchemin','44830','0950588971','13/01/1986','celibataire','Aucun diplôme dans ce domaine (compétences en sport) mais des connaissances générales dans le domaine de l\'entretien d\'une maison pour le faire souvent chez moi et chez ma mère','Tous les jours du lundi au vendredi de 7h à 17h.','20'),(3737,'Melle SABRI LAYLA','44300','0659506412','20091989','celibataire','- entretien maison, repassage chez personnes agées','Juin et juillet entier','25'),(3738,'Melle Burgot Mélodie Alice Jenny ','44200','0686710734','13/12/1990','autre','Objet : Candidature spontanée\r\n\r\nMadame, Monsieur,\r\n\r\nJe me permets de vous proposer ma candidature. Je suis actuellement en formation C.A.P petite enfance au lycée Léonard de Vinci à Nantes. Souhaitant passer le diplôme d’auxiliaire de puériculture par la suite, je souhaiterai trouver un emploi afin de parvenir à mes besoins et ainsi mieux me responsabiliser, c’est pourquoi je vous sollicite ce jour. Je suis disponible pour apporter mon aide à l’entretien de vos locaux ou bien même au niveau de l’administratif.\r\n\r\nJ’ai le sens de l’organisation et du travail en équipe, je suis dynamique, à l’écoute et je veille au confort et au bien-être des personnes.\r\n\r\nJe me tiens à votre disposition au jour et à l’heure de votre convenance afin de nous rencontrer \r\n\r\nJe vous prie de bien vouloir recevoir, Madame, Monsieur, mes salutations distinguées \r\n\r\nMelle Mélodie BURGOT-DERVIN\r\n','Disponible à partir du 21/06/2010\r\n\r\nDu Lundi au Vendredi de :\r\n\r\n- 8 heures à 12 heures\r\n\r\n- 14 heures à 19 heures\r\n\r\net de 20 à 22 h 30','20'),(3739,'Mme DUFOUR Jessica','44850','0688868192','21/03/84','marie','Jessica DUFOUR\r\n57, impasse des Adonis\r\n44850 Ligné\r\n06.88.86.81.92\r\nAuxiliaire de vie\r\n\r\n26 ans \r\nBEP Sanitaires et Sociales – Niveau Bac STT option administratif\r\nPermis B\r\n\r\n\r\nDOMAINES DE COMPETENCES\r\n\r\n\r\nExpériences acquises :\r\n\r\n \r\n§ Création des plannings d’entretiens,\r\n§ Gestion des commandes produits d’entretiens,\r\n§ Entretiens des locaux,\r\n§ Distributions des repas,\r\n§ Aide à la prise des repas,\r\n§ Nursing,\r\n§ Toilette complète,\r\n§ Habillage, déshabillage,\r\n§ Aide au bon maintien psychologique et physique des personnes,\r\n§ Aide aux déplacements,\r\n§ Animation (arts florales, décopatch, jardinage…etc.)\r\n\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n\r\n\r\nAgent de service et agent administratif :\r\n\r\n§ Résidence Services « Mary Flor », à Carquefou de Janvier 2007 à Août 2009.\r\n\r\nAuxiliaire de vie :\r\n\r\n§ Remplacements de Décembre 2004 à Février 2006 :\r\n\r\n- « Les Hauts de St Aignan » à Nantes,\r\n- « Le Clos de St Sébastien » à St Sébastien s/Loire,\r\n- « Maison de Retraite St Joseph » à Nantes.\r\n\r\n\r\n§ Résidence « Charles Roger », à Nantes de Novembre 2002 à Mai 2004 :\r\n\r\n- intervention au domicile de personnes dépendantes, car résidence non médicalisée.\r\n\r\n\r\n\r\nLOISIRS ET INTERETS\r\n\r\n\r\n\r\n§ Lecture/cinéma,\r\n§ Bonnes connaissances en informatique,\r\n§ Bricolages,\r\n§ Loisirs créatifs.\r\n\r\n','Je suis disponible les lundi, mardi, jeudi, vendredi de 14h00 à 20h00 à partir du 1er juin 2010.','24'),(3740,'Mme Mahot Isabelle','49440','0241920733','15/07/1964','marie','j\'ai travaillé en remplacement des congés d\'été aux ADMR de Candé en 2008/2009 et de st mars la jaille de septembre 2009 à janvier 2010.j\'ai aussi des particuliers employeurs',' lundi-mardi-mercredi matin-jeudi','25'),(3741,'Melle Mbolé Isabelle','44100','0699463965','06/06/90','celibataire','vente, aide à domicile, ménage, restauration.','tous les jours tôt le matin (avant 9h)\r\net en fin de journée (après 18h)\r\nle weekend à toute heure.','10'),(3742,'Mme GROS','13015','0413634256','28/10/1967','celibataire','PLUS DE 8 ANS','DU LUNDI AU VENDREDI DE 9H A 17H30','35'),(3743,'Mme Ortiz','34270','0640253194','09/09/58','celibataire','10 ans chez des particulier','tout les jours','25'),(3744,'Melle MEGRIER','44230','0671476920','06/07/87','celibataire','Je suis actuellent aide comptable à plein temps dans une société. Soignée et motivée, j\'aimerais effectuer quelques ménages si possible chez des particuliers.Je n\'ai pas d\'expérience dans ce domaine, mais le ménage et le rangement sont pour moi des choses importantes dans ma vie quotidienne.','Je suis disponible tous les soirs à partir de 18h30 pour effectuer des ménages de 2h-3h par soir.','6'),(3745,'Melle FARUEL Mathilde','35136','0678892317','05/12/1991','celibataire','Diffuseur de presse gratuite \r\nBaby sitting \r\nDog sitting\r\n','Du 1er Juiller 2010 au 1 septembre 2010',''),(3746,'Melle POULAIN VIRGINIE','35410','06.79.93.89.12','18.12.1985','celibataire','bep sanitaire et social .travailler en maison de retraite ','lundi mardi jeudi vendredi de 9h à 17h','30'),(3747,'Melle Ouin','44640','0616768173','04/09/1990','autre','2008 - 2010 : Agent d\'entretien chez Impec\'entretien, Effor propreté & Retz\'Agir.','toute la semaine','35'),(3748,'Mme ','75020','0621485260','11/07/1970','autre','menage repassage jardinage','toute la semaine de 9h a15h','25'),(3749,'Melle Ould Abdeslam Yamina','44400','0674295974','27/08/1971','celibataire','ménage école mairie particulier chez une assistante sociale .garde d enfants repas devoir bain ','du lundi vendredi de 9h à 18h + samedi matin','40'),(3750,'Melle Piffeteau','44300','06 88 58 29 58','08/05/81','celibataire','AUXILIAIRE DE VIE EN MAISON DE RETRAITE','LES APRES MIDI APRES 16H DE MANIERE GENRALE, PARFOIS LE MATIN\r\nDISPONIBILITE VARIABLE ET FLEXIBLE SELON BESOIN','4'),(3751,'Mme Ortiz Edithe','34270','0640253194','09091958','celibataire','10 ans chez des particulier sur tout des personne âgée','je peut aussi faire des garde de nuit \r\ncomme aussi le matin ou l\'après midi','25'),(3752,'Melle Angelina','13015','0624292617','10/12/1992','celibataire','BONJOUR JE SUIS ACTUELLEMENT SANS EMPLOIE ET FORMATION JE CHERCHE DONC UN EMPLOIE JE SUIS TRES PROPRE J\'ADORE LA PROPRETER DONC LE MENAGE DIPLOME BREVET DES COLLEGE ET PREMIERE ANNEE BEP CARRIERES SANITAIRES ET SOCIALES DE TRES BONNE NOTE SURTOUT EN SANITAIRES OU NOUS NOUS OCCUPIONS DE L\'ENTRETIENS DES LOCAUX BALEYAGE DECONTAMINATION ETC.. ',' DE LUNDI A VENDREDI : 07h00 A 16h00 HORS ET PENDANT VACANCES SCOLAIRES','35'),(3753,'Melle Calendini','34970','0467225163','23:04:1965','marie','Je suis auxiliaire de puériculture en poste a temps complet de nuit. Je cherche quelques heures de ménages ou garde d\'enfants pour un complément de revenus. Merci','matin et apres midi','10'),(3754,'Mme KHAN Laetitia','44800','0272651208','19/04/1986','marie','Auxiliaire de bureau,\r\nAgent polyvalent (nettoyage locaux,caisse)\r\nCuisinière (nettoyage, cuisine restauration,plonge)','du lundi au vendredi(toute la journée)','28'),(3755,'Melle CHARTIER','44 000','06 66 59 58 04 ','1991','celibataire','2006 : Bénévole aux pompiers de Marseille pour lutter contre les feux de forêt.\r\n\r\n2007 : Animation dans un village d\'enfants à Sainte Luce sur Loire (44).\r\n Aide aux personnes malades et handicapées à Lourdes.\r\n Bénévole à la Banque Alimentaire.\r\n Mise en place d\'un spectacle de cirque en Roumanie pendant la période\r\n estivale.\r\n\r\n2008 : Travail à Leclerc Paridis à Nantes pour emballer les cadeaux pendant la\r\n période de Noël.\r\n\r\n2009 : Cueillette du muguet à Mauves Sur Loire (44) en avril.\r\n Travail saisonnier dans un Marché U à Nieul Le Dolent (85) en tant\r\n qu\'hôtesse de caisse. J\'ai également effectué de la mise en rayon.\r\n\r\nJ’ai déjà fait l’expérience du travail au sein d’une entreprise. Je serais heureuse de vous rencontrer pour vous exposer plus en détails mes motivations et mes capacités.\r\n','Pendant le mois de juin 2010 :\r\n- la semaine : dès 18H.\r\n- le weekend complet.\r\n\r\nPar la suite, je suis libre, dès le mois de juillet 2010, et pour une période d\'au moins 6 mois, tout les jours de toute la semaine.','35'),(3756,'Melle REMERAND Barbara','44650','0671072526','03/04/1991','celibataire','4 mois employée en ménage/repassage chez des particuliers.','Disponibble dès aujourd\'hui, tous les jours (lundi au dimanche) et toutes heures.','30'),(3757,'Melle Salgado Isabel','44840','0638428201','02/11/1983','celibataire','','lundi, mardi, mercredi, jeudi, vendredi, samedi','35'),(3758,'Mme Bulak','33130','0618687949','05/11/1973','marie','','tous les jours','39'),(3759,'Melle BRIAND Elodie','44118','0637572627','15/09/1991','celibataire','Possède la BEP Sanitaires et Sociale. Je suis étudiente et recherche du travail pendant mon temps libre pour aider mes parents à financer mes études. habitant avec mon compagnon j\'entretien ma maison. je suis une personne dynamique, souriante, discrète, ponctuelle..','le soir a partir de 17h30 et le samedi','8'),(3760,'Melle LAMBERT Wendy','44300','0671303405','19/10/1993','celibataire','','Mardi après midi à partir de 15h00\r\nMercredi après midi à partir de 16h00\r\nJeudi après midi à partir de 17h00\r\nVendredi après midi à partir de 17hOO','4'),(3761,'Melle TOGNACCI','34000','0667433068','14/08/90','celibataire','-Service en salle durant un été\r\n-Femme de ménage dans une auberge durant un été\r\n-Opératrice dans l\'usine Vitembal durant un mois.','Disponible a partir du 29 mai au 19 juin. Tout les jours.',''),(3762,'Melle OLIVEAU Elodie','44300','0664863236','05091984','celibataire','Mars 2007 à aujourd’hui \r\n\r\nSociété Générale (CDI)\r\n Agent de banque\r\n Opérations sur titres\r\n\r\nChargée d’accueil \r\n Accueil client\r\n Vente de produits bancaire\r\n\r\nDéc. 2006 à Février 2007 \r\n\r\nCEF (Comptoir Eléctrique Français)\r\nFacturation et comptabilité fournisseurs\r\n\r\nDéc. 2005 à Déc. 2006 \r\n\r\nIntérim\r\n Hydralift BLM \r\n Comptabilité fournisseurs\r\n\r\nSystem U\r\n Comptabilité fournisseurs\r\n\r\nSept. à Déc. 2005 \r\n\r\nPériscolaire et ATSEM en remplacement\r\n\r\n\r\n2005 à 2007 \r\n\r\nTex mex et Casa Canne\r\nEn extra le weekend, service bar\r\n\r\n2003 à 2005\r\n\r\n Cinéma Gaumont\r\n Accueil client, caisse et vente de produits associés\r\n\r\nEté 2001 – 2002 – 2003 \r\n\r\nMP CAR (franchisé AVIS)\r\n Aide comptable','soir (A partir de 18h) et week-end','10'),(3763,'Melle SADRATI Kenza','35000','0670706089','08/06/1989','celibataire','-Animatrice dans des espaces aériens.\r\n-Commercial dans une bijouterie.\r\n-Babysitting\r\n-Serveuse (toutes mains) dans des restaurants ','Du lundi au vendredi toute heure ','20'),(3764,'Melle Marina KOLLER','35000','0633599053','16/1/1990','celibataire','-Babysitting\r\n-Serveuse \r\n-Vendeuse à cora','toute la semaine à partir du lundi 17 mai.','20'),(3765,'Mme Busson','72210','0243885411','26 11 1971','marie',' plus de 18 dans le nettoyagee mais 12 ans chez les particuliers','le lundi et jeudi toute la journée','18'),(3766,'Melle Robin Jennifer','44100','0619543289','28/22/2986','celibataire','2009: Hôpital de Bellême, service psychiatrie pour personnes âgées, par l’UNA\r\n2007et 2006: Foyer logement pour personnes âgées « la lice » la Ferté Bernard, par l’INFREP\r\n2005: E.M.T a domicile par la mairie de la Ferté Bernard\r\n\r\n2009: Formation qualifiante « assistante de vie aux familles », INFREP, Mortagne au Perche\r\n2007: Pré qualification des métiers d’aide à la personne, Via Formation, Le Mans\r\n2006: Mobilisation sur projet d’assistante de vie aux familles, le Theil / Huisne\r\n','du lundi au vendredi','20'),(3767,'Mme DUAULT Flore ','44470','0679619829','29/08/1990','celibataire','','tout le temps 24h/24h','40'),(3768,'Melle Musso Pauline','44980','0669272499','17/06/1990','celibataire','Emballeuse triage de fruit, Animatrice','du lundi au samedi ','25'),(3769,'Melle ','35000','06 88 36 17 96 ','29/08/1990','celibataire','Vendeuse en magasin de souvenirs (56), Animatrice périscolaire (86), baby\'sitter (29).','lundi:8h- 20h, mardi: 8h- 17h, mercredi: 8h- 15h30, jeudi: 8h- 18h, vendredi: 8h- 18h.','25'),(3770,'Melle PIERRE Élodie','91940','0698968160','25 Juin 1992','celibataire','MB Propreté et Service : Agent de service\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','2'),(3771,'Melle Marine VASQUEZ','30340','0623616498','09/09/1987','celibataire','- 2009/2010 : Aide aux devoirs\r\n- 2006/2009 : Employée commerciale d\'un magasin CORA\r\n- 2005/2006 : Employée d\'un magasin Cash Bank','Tous les jours','15'),(3772,'Melle Marine VASQUEZ','34000','0623616498','09/09/1987','celibataire','CURSUS UNIVERSITAIRE\r\n2009 / 2010 : Master II Pratiques Juridiques et Judiciaires, Université Montpellier I. \r\n Mémoire sur la responsabilité dans un réseau de distribution \r\n2008 / 2009 : Master I Droit du Patrimoine, Université Montpellier Mémoire sur les obligations personnelles des partenaires dans le P.A.C.S \r\n2005 / 2008 : Licence Droit privé, Université Montpellier I. \r\nDiplôme d’Université Droit des assurances \r\nMémoire sur la compatibilité du devoir de conseil du courtier et l’augmentation de son portefeuille \r\n2004 / 2005 : Baccalauréat Economie et Social spécialité économie et social mention Assez Bien \r\n\r\nS T A G ES D ’ I N S E R T I O N P R O F E S S I O N N E L L E \r\nFévrier-Mai 2009 : Cabinet de Maître Vergani \r\nStage de 3 mois Rédaction de conclusions, accueil des clients, recherche de dossier et de documents juridiques, participation aux audiences et aux expertises. \r\nMai-Juin 2009 : S.C.P Saint-Martin Canonge \r\nStage de 2 mois Rédaction du courrier, recherche des dossiers des clients, rédaction de contrats de mariage,rédaction d\'actes de successions \r\nMai-Juin 2008 : S.C.P Courtial-Scammacca \r\nStage de 2 mois Rédaction du courrier, recherche des dossiers, accueil des clients; recherches documentaires\r\n \r\nE X P E R I E N C E S P R OF E S S I O N N E L L E S \r\n2008 / 2009 : Aide aux devoirs auprès d’enfants du niveau primaire au secondaire Aide à la réalisation de travaux scolaires, relation avec les parents \r\n2006 / 2009 : Employée commerciale dans un supermarché Cora Relation avec la clientèle, service à la clientèle \r\n2005 / 2006 : Employée d’un magasin de dépôt vente Cash Bank Relation avec la clientèle, gestion des stocks et des caisses, service à la clientèle ','Tous les jours','15'),(3773,'Melle Babin Anne Sophie','44000','089085847','13071988','celibataire','animatrice depuis octobre 2008','je suis disponible tout le mois de juillet toute la journée. j\'habite en centre ville de Nantes.','30'),(3774,'Mme PRIMAT /DAVID SHIRLEY','13006','0603465453','28/03/1965','marie','travail au domicile des particulier tous publics depuis 10ans','lundi 9H 12H mercredi 9H 17H jeudi 9H 12H vendredi 9H 12H samedi 9H 12H','20'),(3775,'Melle Latour','44980','0664832168','15/04/1990','celibataire','je fais déjà quelques ménages pour certains de mes voisins qui sont actuellement trop âgés pour le faire eux même.','Je suis libre de juin à août 2010.\r\nje suis libre toute la semaine, et à n\'importe quelle heure.','35'),(3776,'Mme BONNERAVE Dominique','55120','0329868211','19 10 1961','marie','depuis 3 ans chez un particulier 17 h par semaine',' tous les matin sauf le mercredi et veek-end','10'),(3777,'Mme Patricia Flamant','93190','0628924825','22/09/1954','marie','de 1972 à 1980 secrétaire sténo chez cabinets avocats à paris \r\nde 1981 à 1997 secrétaire administrative mairies de roissy et torcy 77)\r\n1997 prise de pré retraite\r\nde 1998 à 2002 vendeuse mi temps chez léonidas à pontault et créteil \r\nde 2006 à 2010 employée ménage et repassage','du lundi au jeudi 9h/17H30\r\nvendredi 9H/13H','20'),(3778,'Melle MASSON','35690','0630869687','28/06/1990','celibataire','','Du lundi au vendredi, toute la journee. A partir de lundi 16 mai jusqu\' a fin aout 2010','35'),(3779,'Mme Brigitte Songa','44300','06 20 58 93 43 ','29 07 1976','celibataire','polyvaente à l\'emmaus rédéné(bénévole)\r\nménage ,nettoyage de locaux, repassage\r\nrestauration: service dans le salle ,debarasser les tables\r\narrangement : dans les bureaux\r\n vente : tri , mise en place, facturation , encaissement\r\n\r\ncommerçante en afrique de tissu wax imprimé\r\n gestion du bugdet \r\n intermédiaire entre grossiste et détaillant \r\n',' lundi matin ,mardi matin ,mercredi,matin,jeudi matin vendrdi matin',''),(3780,'Mme Kerdraon','34750','0607014805','06/11/1947','marie','\r\n\r\n\r\nA2 micile su montpellier\r\n\r\n02 asnieres et montpellier\r\n\r\nformation effectuée\r\n\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3781,'Melle Demeslay','35000','0646775288','14/06/1992','autre','','je suis disponible du lundi au vendredi','10'),(3782,'Melle Ait El Hadj Elodie','92400','0681169121','21/09/1992','celibataire','Cela fais 2 ans que je fais des heures de ménage chez des particuliers.','Lundi : 8h à 16h\r\nMardi : 12h à 16h\r\nMercredi : 8h à 16h\r\nJeudi : 8h à 14h\r\nVendredi : 8h à 16h','3'),(3783,'Mme Dewimille Isabelle','92240','0684406696','03/04/1976','autre','prestahome,ménage et compagnie,mairie de meudon ','lundi matin et vendredi aprés-midi','39'),(3784,'Mme Pesce Djamila','57150','0387896037','27/12/64','marie','Menage, repassage, repas, coiffure, premenade.','Mardi matin ,jeudi après midi.','3'),(3785,'Melle SABOUNI Souaad','34070','0628439597','22/01/1989','celibataire','Aide-culinaire. Assistante comptable. Vente de prêt-à-porter. ','Tous les jours de la semaine + weekend.','35'),(3786,'Mme Behloul Imane','34080','0680737914','13021978','marie','8 mois d\'expérience autant que femme de ménage chez particuliers et société.\r\nPour le moment je travail tous les soir chez un médecin ','lundi après midi\r\nmardi après midi\r\nmercredi matin\r\njeudi la journée\r\nvendredi la journée ','10'),(3787,'Mme FOULOUS RAJA','34070','0638596975','26/02/89','celibataire','2009-2010 : Stage;6 semaines:Entreprise NETTO Croix d’argent.\r\n Activités: entre et sortie les stocks,vérification des produits,faire les rayant\r\n2006-2007 :Stage;3 semaines:Entreprise GEMO ZAC de la contamine - Bât.4 34436 ST-JEAN-VEDAS Activités : Comptabilité , ventes\r\n2004 :Stage : 1semaine dans une MAISON POUR TOUS à Montpellier.\r\nAnimations auprès des enfants : \r\n','toute la semaines ,lundi,mardi,mercredi,jeudi,vendredi,samedi','35'),(3788,'Melle GUERRY Sophie','18 000','0642902791','13 septembre 1991','celibataire','Actuellement en formation d\'Agent de Propreté et d\'Hygiène, a l\'AFPA de Bourges. (14/02/2010 au 28/05/2010)\r\n\r\nStage chez ONET au cours de la formation : du \r\n22/03 au 26/03 2010, 26/04 au 12/05 2010.\r\n\r\nAout 2009 : Ménages chez des particuliers.','A partir du 21 juin : \r\nLundi au Vendredi de 8h30 à 19h30 \r\n\r\nSamedi de 5h00 à 8h00 et de 18h00 22h00\r\n\r\nSur les villes suivantes : \r\n\r\nMassy\r\nPalaiseau\r\nOrsay\r\nVerrières-le-buisson\r\nBures-sur-Yvette\r\nGif-sur-Yvette\r\nCourcelle-sur-Yvette\r\nVillebon-sur-yvette\r\nSaint-Rémy lès-Chevreuse\r\nGometz-la-ville\r\n','35'),(3789,'Melle Lalague Elodie','33850','0650215248','19/07/1989','celibataire','niveau CAP travaux paysagers\r\ngarde d enfants a domicile\r\naide ménagère\r\nstages en coiffure et petite enfance\r\nemployée libre service','lundi aprés midi,mardi toute la journée,mercredi matin,jeudi toute le journée,vendredi matin','25'),(3790,'Mme Zaryouh ','34080','0620982917','01/01/1964','celibataire','bonjour je suis une femme dynamique tout en ayant l\'expérience du travail. j\'ai beaucoup fait du travail a domicile. ','tous les jours, le matin.','20'),(3791,'Melle Le Louedec Anna','33850','0612276730','22/07/1986','celibataire','Cap petite enfance\r\nStages en coiffure esthétique et petite enfance\r\ngarde d enfant a domicile\r\nhotesse de caisse\r\naide ménagère','lundi après midi,mardi,mercredi,jeudi,vendredi','25'),(3792,'Melle Zaryouh','34080','0668448388','15/09/1991','celibataire','','je suis disponible a tous moment de la journée.',''),(3793,'Mme Cruz Jennifer','66000','0666626813','24041982','marie','agent hospitalier l hopital de perpignan 1 an \r\nagent d entretien societe sol net 1 an \r\naide menagere chez les particuliers pendant 2 ans ','lundi mardi jeudi vendredi samedi matin ','25'),(3794,'Melle ','34110','0627439284','10/12/1975','celibataire','6 mois-aide ménagère(montpellier):ménage,repassage,courses,garde enfants\r\n2 ans jeune fille Au Pair(Toulouse)','lundi_13-18h\r\nmardi 8-18h\r\njeudi 14-18h\r\nvendredi 13-18h','25'),(3795,'Melle Valkaiova Eva','34110','0627439284','10/12/1975','celibataire','6 mois-aide ménagère(montpellier):ménage,repassage,courses,garde enfants\r\n2 ans jeune fille Au Pair(Toulouse)','lundi_13-18h\r\nmardi 8-18h\r\njeudi 14-18h\r\nvendredi 13-18h','25'),(3796,'Melle BENGUELLAZ','54100','0668744365','08/07/1978','celibataire','Technicienne de surface \r\nrestauratrice (service scolaire)\r\nAnimation (M.J.C)\r\nAgent administratif\r\nJe suis une personne polyvalente et motivée','Du lundi au vendredi et je suis immédiatement disponible.','35'),(3797,'Mme REGNIERE','35700','0671369818','30/11/1956','autre','Intervenante au domicile des personnes âgées depuis 6 ans,(ccas,associations,emploichèque service) avec petite expérience auprès d\'enfants, je souhaite combler mes plages horaires libres.','Sauf mois d\'août, je suis disponible à partir du 25 mai, le lundi toute la journée, le mardi matin, et le vendredi toute la journée. ','10'),(3798,'Mme LAURENT','34090','0668031029','12/05/1983','marie','Ayant fais des séries de stages, dans différentes structures la petite enfance;\r\nJ\'ai pris des cours par correspondance par le biais du CNED,\r\nJ\'ai également travaillée dans une société d\'aide à la personne ainsi que chez\r\ndes particuliers, je possède une bonne expérience dans la garde d\'enfant,\r\nJ\'aime assurer l\'épanouissement et l\'autonomie des enfants en leur proposant\r\ndes activités éducatives et artistiques tout en étant constamment à leur écoute\r\net ainsi instaurer une relation basée sur la confiance.\r\nDe plus j\'ai obtenue un certificat de compétences de citoyen de sécurité civile\r\nSérieuse et consciencieuse j\'ai appris à travailler rapidement avec un maximum\r\nd\'efficacité. Je sais prendre des initiatives et me tenir discrète quand cela est\r\nnécessaire. •\r\nEn espérant recevoir une réponse positive,\r\nJe vous prie Monsieur, Madame de recevoir mes sincères salutations.','LUNDI\r\nMARDI\r\nJEUDI\r\nVENDREDI','20'),(3799,'Mme Hugonnet-susini Pascale','34070','0643399554','14 juillet 1982','marie','actuellement je suis agent d\'entretien a l\'Iut de Montpellier, juste avant je travailler pour l\'ADMR de st Hippolyte du fort','tous les après-midi a partir de 14h30','10'),(3800,'Mme Herviou Brigitte','92110','0645351978','01 01 1965','marie','3ans chez les personnes âgées.\r\nactuellement ménage repassage chez particuliers.','lundi toute la journée mercredi de9ha 15h jeudi après midi vendredi après midi.','15'),(3801,'Melle Benyamna Safia','34080','06 13 57 53 37','03/05/91','celibataire','Été 2008: Vente dans un snack a Vias camping 5*\r\nÉté 2009: Vendeuse a la halle au vêtement \r\n\r\n\r\nSérieuse et consciencieuse, j\'ai appris à travailler rapidement et avec un maximum d\'efficacité.\r\nLa discrétion, la rigueur, la facilité d’adaptation et le travail en équipe sont mes qualités pour mener à bien ce travail.\r\n\r\n Je me tiens à votre disposition pour un entretien éventuel. Dans l’attente de votre réponse, je vous prie de croire,Madame, Monsieur, en l’expression de mes sentiments distingués.\r\n\r\n','Du lundi au Dimanche\r\nA partir du 18 mai au 18juin\r\nPuis du 24juin au 13 juillet\r\n(une du 18juin au 24juin présentation au épreuve du baccalauréat) \r\n ','25'),(3802,'Melle BARBE Martine','45000','0684411050','25061954','celibataire','je recherche des heures de menages et de repassage chez des particuliers j\'ai une premiére experience de 10ans chez des particuliers j\'ai des référence a vous fournir.je suis rigoureusse serieusse et motiveé vous pouvez me contacteé au 0684411050 merci m barbe','lundi mardi mercredi jeudi vendredi matin ','30'),(3803,'Mme Martin','57970','0699461035','20/02/1981','celibataire','Animatrice centre de loisirs\r\nDirectrice d\'un périscolaire\r\nAssitante d\'éducation\r\n','Juillet 2010','15'),(3804,'Mme Danner Mylene','57270','0645486416','04/08/1991','celibataire','stage:coiffure,secretariat,vente,petite enfance','semaine et week end, 8-12h - 14-17h','35'),(3805,'Mme Clercin Vanessa','83520','0624960467','01/01/1978','autre','j ai deja trailler en tant ke preparatrice de commande et caissiere ','lundi ,mardi jeudi vendredi de 9h a 16h','20'),(3806,'Mme DEBUS LUDIVINE','59192','0622538900','19071981','marie','Bonjour j\'ai travailler comme attaché commercial pendant un an dans la cosmetique\r\nj\'ai aussi travaillé comme vendeuse en boulangerie pendant 18 mois \r\nétant très motivée je me permet de vous proposer ma candidature\r\nEn espérant avoir de vos nouvelles très prochainement pour pouvoir vous faire par de mes motivations je vous prie d\'aggrer mes salutations distinguées','7 JOURS SUR 7','35'),(3807,'Melle LE FRANC','44120','0228211308','23061968','celibataire','J\'entretiens bien mon appartement.','Je suis disponible la journée du mardi, du mercredi et du vendredi.','20'),(3808,'Mme Salh Mina','34000','0683707646','01/12/1958','celibataire','Sahl Mina\r\n949, avenue Louis Ravas\r\nRésidence les Cévennes bâtiment N.3\r\n34 080 Montpellier\r\nTéléphone : 06 83 70 76 46 ou 06 64 92 33 80\r\nNationalité : française\r\nNée le 01/12/1958\r\nDivorcée, trois enfants\r\nTitulaire du permis B\r\nInvalidité catégorie 1: Possibilité de travail à temps partiel, reconnue travailleuse handicapée à 50 %\r\nObjectif :\r\n\r\nDevenir aide à domicile, Garde d’enfants, de personnes âgées ou aide cuisine en restauration collective, Service …\r\n\r\nExpériences professionnelles :\r\n\r\n2003 à 2004 : Garde d\'enfants -- particulier -- Montpellier 34\r\n. Toilette, change.\r\n. Aides à la prise des repas\r\n. Activités d\'éveil\r\n\r\n1999 à 2003 : Agent d\'entretien et de propreté -- Société Nickel -- Montpellier 34\r\n.Entretien des parties communes de résidence\r\n.Nettoyage des vitres\r\n\r\n1997 à 1999 : Ouvrières agricoles saisonnières -- Exploitations agricoles -- Générac 30\r\n\r\n1997 : Garde de personnes âgées à domicile -- Nîmes 30\r\n.Tâches ménagères préparation des repas\r\n.Course\r\n\r\n1987 à 1999 : Employée polyvalente -- Centre d\'animation et de rencontre et de tourisme -- Sommières 30\r\n. Entretien des locaux\r\n. Femme de chambre\r\n. Aide en cuisine collective, plonge\r\n. Service en restauration\r\n\r\n1987 à 1990 : Ouvriers en charge de l\'hygiène alimentaire -- CRUET -- Cavaillon 84\r\n\r\n1978 à 1987 : Femme au foyer -- Vendanges tous les ans à l\'époque de la récolte des raisins -- Vignoble de Lançon de Provence 13.\r\n\r\nFormation\r\n\r\n2004 à 2008 : Formations et stages d’apprentissage de la langue française\r\n\r\n1997 à 2008 : Apprentissage de la langue française -- Nouas -- Montpellier 34\r\n\r\nCompétences\r\n\r\n. Langue maternelle : Arabe\r\n. Sens de l\'organisation\r\n. Méthodique\r\n. Rigoureuse\r\n. Connaissance et application des règles d\'hygiène et de sécurité\r\n. Ponctuelle\r\n. Grande mobilité\r\n\r\nCentres d\'intérêt\r\nSortie familiale, balade en campagne\r\n\r\n','24h / 24','40'),(3809,'Melle SALAÜN Nolwenn','29850','0665485904','25-04-1991','celibataire','','Toute la journée du Lundi 5 juillet au samedi 28 août (mon stage de in d\'année ne me libère pas plus tôt, et je reprends les cours début septembre).\r\n',''),(3810,'Melle ATTALBIOUI Ilhem','34080','0658651993','24/08/1989','celibataire','2006-2007 : Stage dans une entreprise de vente par correspondance , outil informatique et téléphonique\r\nMONTPELLIER\r\nEté 2007 : Baby-Sitting de 3 à 7 ans chez particuliers MONTPELLIER\r\nMars 2008 : Bénévolat dans une association d’aide aux personnes analphabète MONTPELLIER\r\nJuillet 2008 : Femme d’entretien chez particuliers MONTPELLIER\r\nAout à Octobre 2008 : Femme d’entretien SNCF Direction Régionale , entreprise PLD Propreté MONTPELLIER\r\nAvril 2009 : Bénévolat dans une association d’aide aux victimes de la route PARIS\r\nJuillet 2009 : Vendeuse dans un Bazard MONTPELLIER\r\nNovembre 2008 à aujourd’hui : Animatrice péri-scolaire , agent de la mairie de MONTPELLIER\r\nJanvier 2010 à aujourd’hui : Baby-Sitting chez particuliers MONTPELLIER\r\n','Tout les jours a n\'importe quel heure',''),(3811,'Mme KISS','13400','0622 54 40 45','19.03.1979','marie','2005 - 2008 CALVI, Corse\r\n\r\nménage pour 5 maison particulier et 2 villa loue a la saison','LUNDI - VENDREDI 9.00 - 17.00','40'),(3812,'Mme Lecornay Sylvie','34420','0467300729','31/03/1958','autre','2010 menage en CAE Mairie de Portiragnes\r\n2009 Appel Medical Bedarieux Sete\r\n2008 Agent Domicile CDI Domidom a Antibes\r\n2007 Auxilliaire de vie au Cannet 06\r\n2006 Aide Soignante ADHAP SERVICE a Canne\r\nAide a Domicile missions de Mutuelles AXA MONDIALE PAR Societe MED MEDITTERANEE EVASAN a Marseilles\r\n2005-2004 Aide Soignante Maison de Retraite au Cannet 06 CLAIRE FONTAINE','MARDI MATIN APRES MIDI MERCREDI LA JOURNEE JEUDI TS LA JOURNEE VENDREDI MATIN','29'),(3813,'Mr Poree Yves','35131','06 71 86 70 92','30 06 1962','marie','agent d entretien education nationnal de 1992 à 2009','disponible tous les jours','35'),(3814,'Melle Andrieux Charlotte','34000','0648069656','04/01/1991','celibataire','J\'ai travaillé pour une entreprise de nettoyage localisée à Rennes, la Samsic.\r\nJ\'ai fait le ménage en bureaux, chez des particuliers et dans un magasin.','Lundi, Mardi, Mercredi, Jeudi, Vendredi, Samedi, Dimanche à toute heure','25'),(3815,'Melle Kadiri Khadija','91440','0647592955','04/06/1986','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3816,'Melle BALDE Fatoumata','34070','0642254462','23MARS 1987','celibataire','MAI 2010 FEMME DE CHAMBRE A SUITE HOTEL MONTPELLIER\r\nAVRIL 2010 FEMME DE MENAGE A EFF-SERVICE A PARIS\r\nJANVIER-AVRIL 2010 FEMME DE MENAGE RESIDENCE ANNEBERT MONTPELLIER\r\nJANVIER-JUIN2009 FEMME CHEZ PARTICULIER EN GUINEE.','LUNDI AU DIMANCHE DE 15H A MINUIT','20'),(3817,'Melle BALDE Fatoumata','34070','0642254462','23MARS 1987','celibataire','MAI 2010 FEMME DE CHAMBRE A SUITE HOTEL MONTPELLIER\r\nAVRIL 2010 FEMME DE MENAGE A EFF-SERVICE A PARIS\r\nJANVIER-AVRIL 2010 FEMME DE MENAGE RESIDENCE ANNEBERT MONTPELLIER\r\nJANVIER-JUIN2009 FEMME DE MENAGE CHEZ PARTICULIER EN GUINEE.','LUNDI AU DIMANCHE DE 15H A MINUIT','20'),(3818,'Mme THIBAUDAT CHRISTINE','34730','0680252232','221062','autre','Dans des gites et chambres d\'hotes\r\nauprès de particuliers','Les après midis ou samedi et dimanche','15'),(3819,'Melle MANANT','29200','06.22.50.32.88','12/03/1987','celibataire','MANANT Catherine\r\n10 rue Massena\r\n29200 BREST\r\nTel : 06 22 50 32 88\r\n\r\n\r\n\r\nCURRICULUM VITAE\r\n\r\n\r\n\r\nDiplôme et Formation\r\n\r\n\r\n2009/2010 : 2ème année de psychologie. UBO Brest.\r\n2008 : BAC SMS (sciences médico-sociales).\r\n2006 : BEP carrière sanitaires et sociales.\r\n2004 : 1ère année de BEP vente action marchande. \r\n\r\nExpérience professionnelle et stages\r\n\r\n\r\n2009 : Vendeuse Magasin Eram et Pimkie, Brest (juillet aout).\r\n2008 : ASH (Agent de service hospitalier), clinique de Kéraudren.\r\n2008 : Accueil, Mairie de Brest, Manifestation de Brest 2008 (juillet).\r\n2007 : Agent d’entretien chez des particuliers.\r\n2007 : Secrétaire médicale, hôpital de la Cavale Blanche.\r\n2006 : Aide ménagère à domicile. \r\n2006 : ATSEM (Agent territorial spécialisé des écoles maternelles) école \r\n de Kérinou.\r\n2006 : ASH, hôpital de la Cavale Blanche.\r\n2005 : Aide-soignante, centre de soins et de réadaptation de Guilers.\r\n2005 : Agent d’entretien, Mairie de Porspoder.\r\n2004 : Vendeuse, magasin de souvenirs à Porspoder.\r\n\r\n\r\n\r\nAutres\r\n\r\n2007 : Bénévolat Téléthon.\r\n2005 : AFPS (attestation de formation aux premiers secours).\r\n\r\n\r\n\r\n\r\n','DU LUNDI AU VENDREDI DE 9H A 12h et de 13H A 19H','30'),(3820,'Melle MANANT','29200','06.22.50.32.88','12/03/1987','celibataire','MANANT Catherine\r\n10 rue Massena\r\n29200 BREST\r\nTel : 06 22 50 32 88\r\n\r\n\r\n\r\nCURRICULUM VITAE\r\n\r\n\r\n\r\nDiplôme et Formation\r\n\r\n\r\n2009/2010 : 2ème année de psychologie. UBO Brest.\r\n2008 : BAC SMS (sciences médico-sociales).\r\n2006 : BEP carrière sanitaires et sociales.\r\n2004 : 1ère année de BEP vente action marchande. \r\n\r\nExpérience professionnelle et stages\r\n\r\n\r\n2009 : Vendeuse Magasin Eram et Pimkie, Brest (juillet aout).\r\n2008 : ASH (Agent de service hospitalier), clinique de Kéraudren.\r\n2008 : Accueil, Mairie de Brest, Manifestation de Brest 2008 (juillet).\r\n2007 : Agent d’entretien chez des particuliers.\r\n2007 : Secrétaire médicale, hôpital de la Cavale Blanche.\r\n2006 : Aide ménagère à domicile. \r\n2006 : ATSEM (Agent territorial spécialisé des écoles maternelles) école \r\n de Kérinou.\r\n2006 : ASH, hôpital de la Cavale Blanche.\r\n2005 : Aide-soignante, centre de soins et de réadaptation de Guilers.\r\n2005 : Agent d’entretien, Mairie de Porspoder.\r\n2004 : Vendeuse, magasin de souvenirs à Porspoder.\r\n\r\n\r\n\r\nAutres\r\n\r\n2007 : Bénévolat Téléthon.\r\n2005 : AFPS (attestation de formation aux premiers secours).\r\n\r\n\r\n\r\n\r\n','DU LUNDI AU VENDREDI DE 9H A 12h et de 13H A 19H','30'),(3821,'Melle Galazzo Samantha','13014','0625009903','15//11/1990','celibataire','-stage en maison de retraite\r\nà la bastide st jean 13011 pendant 3 semaines\r\n-stage a la crêche du Pharo pendant 3 semaines\r\n-stage en école maternelle à la Pomme st Madeleine pendans 3 semaines ','disponible toute la semaine à partir du 3 juin 2010 de 7h à 19h30 ','35'),(3822,'Melle Olive Alyx','34790','0626716228','05/05/1989','autre','Télé-prospectrice (prise de rendez-vous, détection de projets) avril/mai 2010\r\n\r\nAnimatrice dans un centre de loisirs, Auriol, PACA été 2009\r\n\r\nServeuse dans un hôtel/restaurant, Ardesio (Bergame – Italie) juillet 2008\r\n\r\nChargée de mission, agent administratif au sein de l\'ADEFA (Association inter- Départementale pour l\'Emploi et la Formation en Agriculture). \r\n ->Établissement d\'un diagnostic d\'entreprise dans le cadre de l\'insertion de travailleurs handicapés.\r\nAppui administratif aux conseillères - 07-14 août 2007\r\n\r\nAdjoint administratif de 2ème classe au sein de la DRH du Conseil Général du Vaucluse\r\n-> Réception / transmission du courrier de la DRH au secrétariat\r\nClassement des dossiers des agents au service gestion administrative et paye\r\nSaisie de textes, courriers, notes internes 01-31 juillet 2007','Du lundi au vendredi matin et après-midi','35'),(3823,'Melle LANDOWSKY','57050','0636671901','21/02/1986','celibataire','Guichetière en banque\r\nFemme de ménage en foyer\r\nAssistante manageuse dans une pizzéria\r\nEmployée polyvalente en magasin\r\nEnquétrice en supermarché\r\nOuvrière polyvalente en usine','J\'aimerai cumuler deux emplois. Je suis actuellement employée polyvalente en magasin à temps partiel et les horaires changent.','20'),(3824,'Melle BAH Halimatou','35000','0624757710','19/02/91','celibataire','ayant travaillé chez de nombreux particulier France en en Guinée et des entreprises j\'ai acquis une certaine expérience dans le domaine ','tous les pares midi de la semaine ','18'),(3825,'Melle BARREAUD PERPIGNAN','66000','0625978657','22/03/1982','autre','FEMME DE MENAGE EN PARTICULIER PENDANT 2 ANS \r\nNETTOYAGE ET REPASSAGE \r\n\r\n ','LUNDI,MARDI,JEUDI,VENDREDI de 9h a 11h\r\nMERCREDI DE 10H a 16H\r\n','14'),(3826,'Melle Bruneau Morgane','44000','0683412859','30-01-1990','celibataire','Employée en tant que technicienne de surface par l\'entreprise ISS dans les bâtiments de EDF durant 1 mois.','Je souhaiterais travailler tout le mois de juin et juillet de préférence l\'après midi et le soir.','20'),(3827,'Melle Hilaireau Marie','44480','0665196129','21/05/1990','celibataire','','Toute la semaine','35'),(3828,'Melle Poirson Gaëlle','57510','0631293827','16/08/1985','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3829,'Melle Alliot Maureen','44120','0618773466','17/05/1989','celibataire','j\'ai fait le nettoyage de la piscine et de ses locaux pednat 3 semaines, sinon ce ne sont que des expériences personnelles','à partir du 1er juillet jusqu\'au 31 juillet non stop tous les jours',''),(3830,'Mme OBAD AHMED','13010','0630891641','21/10/68','marie','J\'ai plus de un an d\'expérience dans les collectivités en tant qu\'agent polyvalent aussi bien dans le ménage chez les particuliers, ménage, repassage, etc... ','Tous les jours du lundi au vendredi le matin de 8h à 13h.','20'),(3831,'Mme El Mohyne Samia','13002 mars','0491995227','08 01 1979','marie','fait un peux de tous menage repassage cuisine diplomer en coupe couture modelisme au maroc ',' lundi mardi et jeudi matin de 9h a 11h et 14h30 a 16h ( enfents a recupere a l ecole','10'),(3832,'Melle RAMZI WIDAD','44300','0661711688','25/06/1987','celibataire','2010(avril)vendeuse dans le carnaval de nantes\r\n2009(janvier-juin)chargée de clientèles\r\n2008(octobre-decembre)télévendeuse','disponible tous les jours','30'),(3833,'Melle JAN NATHALIE','49270','0636543316','28111976','autre','DEPUIS 2001 A 2010 MON EXPERIANCE CONCERNE EN GRANDE PARTIS LE DOMAINE DU NETTOYAGE DE FEMME DE CHAMBRE AGENT POLYVALENT.','JE SUIS DISPONIBLE TOUS LES JOURS DE LA SEMAINE A PARTIR DE 13H30 A 18H00 PLUS SI BESOIN','20'),(3834,'Melle LEDU MAGALI','35200','0645131693','02 11 73','celibataire','JE TRAVAILLE ACTUELLEMENT CHEZ DES PARTICULIERS MAIS JE N AI PAS ASSEZ D HEURES.','LUNDI MATIN ,mardi toute la journee, mercredi apres midi,jeudi toute la journee.','10'),(3835,'Mme Mouret Anne','59360','06-66-57-08-00','14-09-1973','autre','agent d\'entretien SAFEN à Marly pendant 3 mois (remplacement), conditionneuse et femme de ménage à SODIAAL Industrie Le Quesnoy 2 mois, serveuse et femme de ménage dans un bar-tabac 2 ans','du lundi au vendredi de 14h30 à18h30 et le samedi matin de 8h à 13h','12'),(3836,'Melle Tangavelou Leslie','44100','0679902464','16121991','celibataire','Actuellementt je travaille 11h par semaine en tant qu\'employée familiale chez des particuliers.\r\nJe dispose de mon BEPA services aux personnes et j\'ai effectuer de nombreux stages pratique.','lundi matin, mardi matin, mercredi toute la journée, jeudi matin, vendredi matin','20'),(3837,'Mme SEMEDO VARELA MENDES Ernestine','13013','0678327017','01/12/1960','marie','Femme de ménage chez les particuliers:\r\nménage, repassage, cuisine, garde d\'enfants et de personnes agées','les après-midis entre 13h et 17h','16'),(3838,'Mme SEMEDO VARELA MENDES Ernestine','13013','0678327017','01/12/1960','marie','Femme de ménage chez les particuliers depuis 1999 : Ménages, repassage, cuisine, garde d\'enfants et de personnes agées.','Du lundi au vendredi à toutes heures jusqu\'a 17h','35'),(3839,'Mme GUEZGUEZ Malika','13015','0625267594','16-11-1958','marie','j\'ai travaille dans le commerce j\'ai mon permis','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3840,'Melle PIERRE MARIE','92220','0611369468','18/03/1979','celibataire','BAC DE CUISINE 1997.femme de chambre 2004-2005.2006 A 2009 GARDE D ENFANT A DOMICILE.de fevrier a avril auxiliare de vie.','LUNDI 16H 18H MARDI 16H 18 MERCREDI 16H 18H JEUDI 9H 15H VENDREDI DE 16H 18H','13'),(3841,'Melle PIERRE MARIE','92220','0611369468','18/03/1979','celibataire','BAC DE CUISINE 1997.femme de chambre 2004-2005.2006 A 2009 GARDE D ENFANT A DOMICILE.de fevrier a avril auxiliare de vie.','LUNDI 16H 18H MARDI 16H 18 MERCREDI 16H 18H JEUDI 9H 15H VENDREDI DE 16H 18H','13'),(3842,'Melle ILPIDE Gaëlle','34070','0667683565','02/09/1991','celibataire','Ménage chez une personne 2h par semaine','Lundi, mardi, mercredi, jeudi, vendredi, samedi et dimanche','20'),(3843,'Melle Reiss','34570','0610852166','05051983','celibataire','2010\r\nEmployée libre service\r\nRayon épiceria\r\nCarrefour Saint-Jean de védas\r\n\r\n2009 \r\nEmployée saisonnière CARREFOUR Balaruc-le-Vieux\r\n Rayon jardin\r\nEmployée saisonnière CARREFOUR Lattes\r\n Rayon papeterie\r\nEmployée saisonnière CARREFOUR Balaruc-le-Vieux\r\n Rayon Sport/Loisirs\r\n\r\n2008-2009 \r\n\r\nAssistante comptable Cabinet François Girard, Castelnau-le-Lez\r\n\r\n2005-2007 \r\nStagiaire et Manager Métier Bazar CARREFOUR St Clément de Rivière, Beaucaire, Nîmes\r\n\r\n2003-2005 \r\nEmployée libre-service CARREFOUR (34,21), INTERMARCHE (21),Merchandiseur Société SMOBY (21) Divers rayons et secteurs \r\n\r\n2003 \r\nTélé Prospection \r\nBanque Populaire (21) _job étudiant_\r\n\r\n2001 \r\nGuichetière \r\nCrédit Agricole (52) _job d’été_','les après - midi et le dimanche.Il y a un après midi(jour variable) dans la semaine où je ne suis pas disponible.','17'),(3844,'Melle Soyer Karine','91560','0169032457','27/04/1977','autre','14 ans agent de service,dans une école maternelle,entretien de l\'école et la restauration.','lundi,mardi aprés-midi,mercredi et samedi','25'),(3845,'Melle Besseghe','94260','0698731491','05/05/1991','celibataire','','lundi jusqu\'a 15h, mardi matin, mercredi tote la journée, jeudi toute la journée, vendredi matin, et tout le week end','6'),(3846,'Melle Halladj Ilhrm','13001','0646507611','04/06/1986','celibataire','animation enfants, baby sitting, ménage chez particulier ou sur chantier....','tout les matins du lundi au vendredi de 8h à 12h00','15'),(3847,'Mme El Rhouti Asma','75018','0635530749','11/09/1984','marie','AGENT POLYVALENT EN CRECHE,AIDE A DOMICILE,FEMME DE CHAMBRE,VENDEUSE ','totale disponnibilitée','30'),(3848,'Melle Di Bella Laetitia','57740','0609015443','19/05/91','celibataire','','Tous les jours a toute heure',''),(3849,'Mme Colombi Christine','44300','0674215382','28/03/1965','celibataire','Nettoyage bureau -> Mairie d\'Orvault\r\nNettoyage bureau -> Yanet \r\nNettoyage train -> USP ','LUNDI MARDI MERCREDI JEUDI VENDREDI SAMEDI MATIN A PARTIR DE 8H30 ET APRES MIDI ET SOIR','35'),(3850,'Mme Tison Angelique','59600','06.76.80.97.63','01.12.1977','marie','novembre 2009 à maintenant :femme de ménage chez tomazinie avec initiative intérim\"mardi matin 2 h, et jeudi matin 2heure\r\nseptembre 2009; femme de menage carrefour pour TFN','lundi, mardi apres-midi, jeudi aprés midi,vendredi','20'),(3851,'Melle Bourigault Carina','35000','0658855315','12041992','celibataire','Expérience en tant qu\'aide à domicile Juillet-Aout 2009 : Toutes les taches quotidiennes et taches ménagères, préparation des repas, achats alimentaires.\r\nStage en hôtelerie : Préparation des chambres, et entretient des sanitaires.','Lundi, mardi, mercredi, jeudi, et vendredi à partir de 17heures, et les weeks ends toute la journée à partir de 6heure le matin.','10'),(3852,'Melle Saint Gilles Sandrine','29200','0290913463','07/06/1972','celibataire','j\'ai fait la formation aide a la personne a l\'afpa de brest;travaillez 6 ans aupres des personnes dépendantes et indépendantes?1ans aupres d\'enfants ,j\'ai fait des stages en structures ,.','lundi,mardi,mercredi,jeudi,vendredi, a partir de 7h ,jusque 20H le soir.\r\nlibre a temps pleins ;','35'),(3853,'Mme Clech Maryse ','35000','0667172250','13/08/59','celibataire','bonjour je travaille actuellement en chéque service depuis quatre ans et possède un diplome auxiliaire de vie sociale.\r\nsalutations distinguées \r\n','au mois de juillet 20 heures part semaine\r\n ','20'),(3854,'Mme Champalaune Latifa','53200','0629503612','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3855,'Mme Champalaune Latifa','53200','0629503612','07 05 1983','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(3856,'Mr Thelcide Ismael','34000','0699320324','18/03/1988','celibataire','THELCIDE Ismaël \r\n 18 mars 1988\r\n 22 ans Célibataire \r\n Résidence universitaire \r\n 61, Boulevard des arceaux\r\n 34000 Montpellier\r\n Fixe : 04.67.29.69.77\r\n Port : 06.99.32.03.24\r\n\r\nv ETUDES ET FORMATIONS\r\n2009-2010 -Université de Montpellier 1 UFR droit 3ème année de licence en Droit privé \r\n2008 -Diplôme de la FMIR (formation initiale des militaires de réserve) :major de promotion.\r\n2006-2009 -Université Antilles-Guyane, 1ère et 2nd année licence de droit\r\n2005-2006 - Baccalauréat économique et social option sciences économiques et sociales \r\n2002-2003 - Brevet des collèges\r\n\r\nv EXPERIENCES PROFESSIONNELLES \r\n2009. -Conseiller santé pour la mutuelle étudiante VITTAVI en qualité de chef d’équipe\r\n2008 -intérimaire; merchandising à carrefour génipa. \r\n - Conseiller santé pour la mutuelle étudiante VITTAVI \r\n2007-2009 -Militaire de réserve 33ème Régiment d’Infanterie Marine. \r\n - Remise en état de l’île suite au cyclone DEAN. \r\n - Simulation de reprise d’un territoire envahi par des miliciens \r\n2002-2003 -Stagiaire à L’étude d’huissier de Maître HERBIN.\r\n\r\nv EXPERIENCES EXTRA-PROFESSIONNELLES\r\n2010 -Association AAEDGSEM, corpo droit Montpellier. \r\n2008-2010 - Élu titulaire au conseil d’administration du CROUS Martinique.\r\n2008-2009 -Élu suppléant conseil UFR droit\r\n2000-2008 - Aide à l’Association pour Adultes et Jeunes Porteurs d’Handicaps\r\n -Membre du comité de la vie lycéenne.\r\n -Membre du Foyer Socio Éducatif.\r\n\r\nv CONNAISSANCES INFORMATIQUES\r\n -Traitement de texte ; Microsoft Word, Microsoft Works; power point; Acid pro 4et5\r\nv LOISIRS\r\n -Danse\r\n -Pratique du basket-ball (cadet GAULOISE). \r\n -Pratique d’un sport de combat. Kick boxing au club Boxygène, Natation.\r\nv LANGUES\r\n -Français. Parlée et écrite\r\n -Anglais. Pratiquée en cours; bonne compréhension parlée et écrite\r\n -Espagnol. Niveau Baccalauréat\r\n -Créole. Parlée\r\n','étudiant licence de droit 3ème année. je suis totalement libre à partir de 31 mai du fait des grandes vacances jusqu\'au 30 juin.','25'),(3857,'Melle Brocker','30170','0613194900','27/04/1990','celibataire','garde reguliere d\'enfants\r\nmenages reguliere chez le voisinage \r\nserveuse et femme de chambre ','Toute la semiane',''),(3858,'Mme Comsa Brigita','13010','0666512979','010686','marie','2008-2010 aide méinagére(repassage,ménage,) 2003-2010garde d\'enfants et personnes agées ','de mardi au dimanche','20'),(3859,'Mme Gallas Valerie','57000','0675020683','22021967','autre','10 ans comme employer de maison chez des particulier','lundi mardi mercredi matin jeudi vendredi','25'),(3860,'Melle VILLENAVE Lilith','35000','0628035063','23/11/87','autre','pas d\'expérience dans le ménage.\r\nqualification :\r\nDEUG Information et communication,\r\nLicence Sciences de l\'éducation,\r\npremière année de formation assistante de service social','Mois de juillet et Août 2010, du lundi au vendredi','35'),(3861,'Melle Rocha AnaPaula','35000','0603782359','08/2/1981','celibataire','je suis etudiante etranger mais avec beaucoup de experience.je suis tres motive et jaimerais trouver un travail.','lundi au samedi','15'),(3862,'Melle Arc Elodie','59155','0646715601','20/09/85','celibataire','Actuellement aide a domicile je suis a la recherche de complement d\'heure.','pas de jours particulier','15'),(3863,'Mme Nouar Fouzia','13015','0629696234','01/02/1968','autre','5ans d\'experience','lunditoute la journée\r\nmardi toute la journée\r\nmercredi toute la journée\r\njeudi toute la journée\r\nvendredi toute la journée\r\n','40'),(3864,'Mr GBANE','91330','0616040915','23/08/1972','marie','\r\nTechnicien de surface pendant 6 mois ','\r\n\r\ndu lundi au vendredi de 8h00 à 18h00','40'),(3865,'Melle Le Callonnec Benedicte','350000','0667782863','11/02/1989','celibataire','j\'ai 9 mois en tant que femme de menage , plus une convocation de 4 heure dans un hotel en tant que valet de chanbre.','je suis diponible lundi, mardi;mrecredi apres-midi,jeudi matin,vendredi et samedi','35'),(3866,'Mme Millet Medya','44320','06,21,45,49,37','17,10,1970','marie','J\'ai dix ans experience dans le nettoyage ','je suis disponible du lundi au vendredi de 9h15 a 16 h','30'),(3867,'Melle Negraoui','57000','0666150970','17/03/1990','celibataire','Ménage effectué à domicile ainsi que sur de grandes surfaces telles que les usines.','Disponible la semaine et le week end ','30'),(3868,'Mme KERDRAON','34750','0607014805','06-11-1947','marie','EXPERIENCE 10 ANS\r\n\r\no2 ASNIERES 2 ANS\r\n\r\nANIMATRICE HOPITAL NECKER AUPRES DES ENFANTS MALADES \r\nFORMEE PAR LA MAIRIE DE PARIS\r\n\r\nANIMATRICE ECOLE ELEMENTAIRE ET PRIMAIRE \r\nINTERCLASSE PARIS 75015\r\nECOLE LACORDAIRE\r\n\r\n06 07 014805\r\n','\r\n\r\nLUNDI 16 19H30\r\nMARDI IDEM\r\nJEUDI 16H 19H30\r\n\r\nVENDRE IDEM\r\n\r\nBABY SITTER LE WEEK END ET NUIT \r\n\r\n','30'),(3869,'Mme Dion','18160','0621024250','25/04/1973','autre','Hôtellerie / restauration\r\nEnvie de changer de situation géographique','Lundi-mardi-jeudi-vendredi\r\ntoute la journée à partir du 15/10/2010','39'),(3870,'Melle Desmaret ','91940','0625086538','16/11/86','celibataire','10 mois chez des particulier','tous les jour','25'),(3871,'Mme Bougault','35320','0223616176','11081971','marie','20 ans','a voir','35'),(3872,'Melle Le Gruiec Laura','22300','0673549179','08/07/1991','celibataire','Stage à Saint-Brieuc en Maison de retraite pendant 3 semaines en tant qu\'agente des services hospitaliers.\r\nStage à l\'hopital de Saint-Brieuc pendant 3 semaine en tant qu\'agente des services hospitaliers.\r\nRemplacement d\'une semaine ADMR en tant qu\'aide à domicile.\r\n\r\nJe possède le BEP Carrière Sanitaire et Social.','A partir du 1 er juillet 2010.\r\n','35'),(3873,'Melle Joubier Mélanie','44300','0675779803','20/05/1991','celibataire','J\'ai effectué plusieurs stage dans la petite enfance et en maison de retraite donc j\'ai effectué l\'entretien des locaux ainsi que les pièces à vivre (chambres, salle à manger...)','Le mercredi après midi à partir de 13h, le vendredi à partir de 16h00 ainsi que le samedi','18'),(3874,'Mme Cochard Virginie','44260','0673635286','26/06/1976','marie','2005 -2006 CHEZ MME COCHARD MARIE PRINQUIAU\r\n \r\n2006 -2007 CHEZ MME SACHE LUCIE ANNECY\r\n\r\n2007- 2008 CLUB MASTIPULAMIE PRINQUIAU','lundi matin à samedi soir','35'),(3875,'Melle Sugira Habimana Jocelyne','44800','0608819629','14/05/1988','celibataire','Aout 2008 : Agent d\'entretien 15 jours : NETVIM Lorient\r\n- nettoyage d\'escaliers\r\n- nettoyage des bureaux \r\n- nettoyage des ascenseurs\r\n','du lundi au vendredi peu importe le moment de la journée','25'),(3876,'Melle LEDHEM Kewther','35000','0684251532','10/07/1987','celibataire','Cela fait plus de deux années que je travail chez les mêmes personnes, pour 3h par semaine, elles sont satisfaite de mes préstations, aussi j\'ai besoin aujourd(hui de travailler plus en aménageant si c\'est possible avec mes horraires de cours.','Ce mois de Juin,2010, je suis trés disponible, tous jours,jusqu\'au 10 juillet. Et en septembre tout dépends de mon emplois du temps des mes cours, car je suis étudiante.','20'),(3877,'Mme MEZNI MERIEM','13009','0648309941','09/07/1979','marie','Aucune expérience','lundi -mardi - Mercredi -Jeudi -Vendredi : matin et Aprés midi \r\nSamedi : matin ','28'),(3878,'Mr PREVOST FREDERIC','34730','0662865835','11011958','celibataire','NETTOYAGE INDUSTRIEL pour la Société ONET','Toute la semaine du lundi au samedi','30'),(3879,'Melle Camedda Alison','54810','0677625966','10/11/1992','celibataire','Actuellement étudiante en 2eme année de B E P Carrières sanitaires et sociales.\r\nJ’ai pu travailler comme réassortisseuse dans un magasin d’alimentation pendant les vacances scolaires.\r\n\r\n04-01-10 / 23-01-10 Stage AIDE-SOIGNANTE HOPITAL ( Mont - saint - martin )\r\n\r\n\r\n22-03-10 / 10-04-10 Stage AIDE-SOIGNANTE HOPITAL ( Mont - saint - martin ) \r\n\r\n\r\n02-06-09 / 26-06-09 Stage AGENT EN ECOLE MATERNELLE ( Herserange )\r\n\r\n\r\n22-10-07 / 27-10-07 Stage REASSORTISSEUSE CACTUS (Pétange ) \r\n\r\n\r\n17-07-08 / 10-08- 08 REASSORTISSEUSE CACTUS (Pétange ) \r\n\r\n\r\n','Je suis libre à partir du 3juin matin, apres midi, week end.','30'),(3880,'Melle Camedda Alison','54810','0677625966','10/11/1992','celibataire','Actuellement étudiante en 2eme année de B E P Carrières sanitaires et sociales.\r\nJ’ai pu travailler comme réassortisseuse dans un magasin d’alimentation pendant les vacances scolaires.\r\n\r\n04-01-10 / 23-01-10 Stage AIDE-SOIGNANTE HOPITAL ( Mont - saint - martin )\r\n\r\n\r\n22-03-10 / 10-04-10 Stage AIDE-SOIGNANTE HOPITAL ( Mont - saint - martin ) \r\n\r\n\r\n02-06-09 / 26-06-09 Stage AGENT EN ECOLE MATERNELLE ( Herserange )\r\n\r\n\r\n22-10-07 / 27-10-07 Stage REASSORTISSEUSE CACTUS (Pétange ) \r\n\r\n\r\n17-07-08 / 10-08- 08 REASSORTISSEUSE CACTUS (Pétange ) \r\n\r\n\r\n','Je suis libre à partir du 3juin matin, apres midi, week end.','35'),(3881,'Mme Fortumeau','44230','0607127422','19041968','marie','actuellement en remplacement dans une société de service d\'aide à domicile et en maison de retraite ','du lundi matin au vendredi après midi','30'),(3882,'Melle Lefloch Alison','44300','0633244544','02/09/87','celibataire','4 mois remplacement dans un centre d\'accueil pour handicapé, en tant que agent d\'entretien.\r\n1 an de ménage et repassage chez particulier','Le soir de 17 à 21h, du lundi au vendredi','6'),(3883,'Melle Camedda Alison','54810','0677625966','10/11/1992','celibataire','Actuellement étudiante en 2eme année de B E P Carrières sanitaires et sociales.\r\n\r\n04-01-10 / 23-01-10\r\nStage AIDE-SOIGNANTE HOPITAL ( Mont - saint - martin )\r\n\r\n22-03-10 / 10-04-10 Stage AIDE-SOIGNANTE HOPITAL ( Mont - saint - martin ) \r\n\r\n\r\n02-06-09 / 26-06-09 Stage AGENT EN ECOLE MATERNELLE ( Herserange )\r\n\r\n\r\n22-10-07 / 27-10-07 Stage REASSORTISSEUSE CACTUS (Pétange ) \r\n\r\n\r\n17-07-08 / 10-08- 08 REASSORTISSEUSE CACTUS (Pétange ) \r\n','A partir du Jeudi 3 Juin 2010. Tous les jours, week end.','30'),(3884,'Melle Mubenga Lydie','77140','0610467261','24/04/1984','celibataire','femme de chambre,femme de menage,caissiere,aide a domicile chez les particuliers,aide aux personnes agées.','a tout moment','30'),(3885,'Melle Chabalier','13008','0663386518','31/03/21990','celibataire','2010 • Distribution de presse gratuite pour l\'agence Globe Diffusion\r\n • Cours particuliers de français\r\n2009 • Baby-sitting\r\n2008 • Agent de service logistique (femme de ménage) à l\'hôpital Paul Desbief \r\n• Vendeuse en librairie\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(3886,'Mme VELLA Josiane Carole','13006','0623544436','13091979','marie','_Garde d\'enfants\r\n-Femme de ménage','Vendredi, Samedi','10'),(3887,'Melle DANIEL Amelie','35000','0671499716','21/07/1985','celibataire','','du 21 juin a fin aout','35'),(3888,'Mme Sylla Cisse','91350','0606628126','25/03/79','marie','je suis dans le niveau 2 dans le menage j ai deja fais le menage dans les societe.','je suis libre tous les jours.','6'),(3889,'Mme Bakhala','13014','0621672070','22/05/1980','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3890,'Melle Mokadem Malika','75014','0624319114','02/10/1980','celibataire','6 mois chez un particulier:ménagee,course,repassage','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(3891,'Mme Valero','33000','0659922808','15/ 11/1961','celibataire','agent de nettoyage 7 ans\r\nfemme de menage a domicile 2 ans','tous les matins du lundi au vendredi','30'),(3892,'Mr AZARI Youssef','44240','0649378641','18/02/1988','celibataire','Je suis étudiant en école d\'ingénieur actuellement en stage de 3 mois.\r\nJe cherche à couvrir mes dépenses mensuelles, je suis très serieux et aime entretenir.','Tous les soirs du lundi au vendredi et tous le weekend','10'),(3893,'Mme Ngo Njock Nely','44000','0699781073','12051987','celibataire','Agent de nettoyage chez ONET (à Nantes) 3 semaines. Employée de restauration dans la restauration collective Océan (à St Herblain) pendant un et demi. Stagiaire en tant qu\'agent de service hospitalier dans la maison de retraite \"la Chezalière\" (à Nantes) durant 2 semaines.','toute la semaine sauf le mardi matin et le jeudi après-midi. ','30'),(3894,'Melle Rousseau','35000','0642716034','20031990','celibataire','J\'ai plusieurs expériences dans le nettoyage industriel, j\'ai été employé chez GSF Celtus. Je devais tenir propre une galerie marchande et ces WC.\r\nJe pense également qu\'en étant l\'ainée d\'une famille de six personnes, j\'ai su acquérir de l\'expérience dans la tenue d\'une maison.','Tous les jours de la semaine. ','35'),(3895,'Mme Mansuy','55800','','17/10/1968','marie','actuellement aide medico psycholoique\r\nretraitee au 30/11/2010\r\nj\'ai travaillé pdt 24 ans enmedico social et chs\r\n(toilette, repas; courses, menage\r\ncoucher lever...','tous les matins de 8 heures à 13 heures','25'),(3896,'Mme Sidibe Fatoumata','35000','0647600924','01/01/1959','marie','2008 agent de nettoyage (HOTEL DE LA GARE) chateauroux \r\n\r\n2008 femme de menage (ibis hotel) chateauroux \r\n\r\n2005 trieuse de vetement et femme de menage (agir) chateauroux \r\n\r\n2001-2002 agent de service-solidariter accueil (chateauroux) \r\nnettoyage des sols,vitres \r\nfabrication de palettes a l\'atelier','toute la semaine sauf le wek\'end',''),(3897,'Melle Besançon Priisca','34770','0658781208','21/03/1990','celibataire','plusieur entreprise de nettoyage ainsi que de garde d enfants je vous communiquerais un CV si vous le souhaitez cordialement','tous les jours de l année meme pendants les vacances scolaire 24 heure/ 24 heures.','30'),(3898,'Mme FROGER','44350','0240455502','13/05/70','marie','JE TRAVAILLE ACTUELLEMENT AU CASINO DE PORNICHET MAIS J AIMERAIS AVEC DES HORAIRE NORMAUX','LUNDI TOUTE LA JOURNEE MARDI IDEM JEUDI IDEM VENDREDI IDEM ','35'),(3899,'Mme Aurard Maria','57000','0354625357','11/09/1981','autre','etant mere au foyer depuis que j\'ai mon fils et ayant 3 enfants je n\'ai jamais travailler. Mais je suis tres motiver et disponible.','lundi matin et apres-midi\r\nmardi matin et apres-midi\r\nmercredi matin et apres-midi\r\njeudi matin et apres-midi\r\nvendredi matin et apres-midi','35'),(3900,'Mr GORZKOWSKI Pascal','95130','0619630440','15/05/1968','celibataire','15 ans d\'expérience dans divers secteurs d\'activité. Je recherche un poste commercial au sein d\'une entreprise prestataire de services à la personne. J\'ai récemment effectué 16 semaines de stage chez O2, leader en ménage, repassage et garde d\'enfants dans le cadre du BTS NRC. ','du lundi au vendredi.','35'),(3901,'Mme MELGAR AMPARO','34070','0658208069','23-03-1967','marie','• Dépoussiérer les sols, les tapis, les meubles, les objets et aérer, désodoriser les pièces\r\n• Nettoyer et laver les sols, les mobiliers\r\n• Entretenir et ranger le linge de maison et les vêtements de la personne\r\n• Nettoyer et ranger la vaisselle, la cuisine, les sanitaires\r\n• Entretenir et remettre en place les équipements ménagers et veiller à l’etat des stocks des produits\r\n• Informer la personne des anomalies constatées sur les mobiliers, les appareils et éventuellement y remédier\r\n','toute les jours','35'),(3902,'Melle Bakhala Nora','13014','0609909361','22/05/1980','celibataire','bonjour,\r\njai 8an dexperience dans le menage ,repassage,cuisine, et remise en etat ','disponibilité immediate',''),(3903,'Mme Zatorska Agata','13004','0680042132','21/05/1976','celibataire','je suis a la recherche d\'un emploi qui me permet de m\'occuper de mon fils.je suis auxiliaire de periculture de formation etr ne possede pas d\'experience en tant que femme de menage,neanmoins je suis une personne tres motivée,autonome et je m\'adapte tres vite.merci de votre attention,dans l\'attente d\'une reponse de votre part je vous presente mes salutations\r\n','lundi,mardi,jeudi,vendredi de 9h a 16h',''),(3904,'Melle Vanhoorde','13009','0648129077','24 mars 1990','celibataire','J\'ai travaillé comme serveuse pendant 1 an, puis j\'étais agent commercial à la SNCM ( emploi saisonier) ensuite chez WMF au Printemps (en tant que démonstrtrice) . Derniérement j\'étais employée chez Decathlon, hotesse d\'acceuil.','Tout les jours.','35'),(3905,'Mme SANCHES Antonia','94140','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(3906,'Mme SANCHES Antonia','94140','0615765025','18/09/1962','marie','Agent d\'entretien à Paris pour la société AAF La Providence Janvier 2010\r\n\r\nFemme de ménage chez un particulier de 2008 à 2010','Du lundi au vendredi de 08h30 à 17h30',''),(3907,'Melle WALADI Laila','13014','0603654182','27/01/1985','celibataire','Madame, Monsieur\r\nJe suis actuellement à la recherche d\'un emploi dans le domaine des services à domicile.\r\nEn effet ayant déja travaillé pour Menage et Compagnie je sais quel sont vos attentes et les exigences des particuliers chez qui organisation, ponctualité, et rigueure sont des qualités que je pourrais mettre à disposition au sein de leur foyer et dans votre entreprise.\r\nJe reste à votre disposition pour un éventuelle entretient.\r\nJe vous prie Madame, Monsieur de bien vouloir agrée mes salutations distinguées.\r\n\r\nMlle WALADI Laila','Disponible toute la semaine.\r\nMais plus attirée par un temps partiel','20'),(3908,'Mme Loirs Françoise','13014','0488907232','22/10/1983','marie','\r\nAout 2008- Aide ménagère société(A.B.C.D) Marseille 01e\r\n\r\nJuin 2006- Agent d’entretien (la cigogne) Ivry- sur-seine 94 e\r\n\r\nMai 2005- Garde d’enfant à domicile (particulier) Eaubonne 95 e\r\n\r\nSept 2000- Agent d’entretien (colombe dans le cadre de M.H.l°) Marseille 13 e\r\n','du lundi au vendred de 9heures à 15 heures','20'),(3909,'Melle Chrzaszcz Agata','13015','0627762333','25 06 1984 ','celibataire','J\'ai travaillé comme femme de menages chez les particuliers pendant 2 ans ','toute la semaine',''),(3910,'Melle KVIKLYTE Sigita','34090','0603869030','05/03/1987','celibataire','Expérience variée: missions auprès des enfants, des personnes âgées, dans l\'hôpital. J\'ai travaillé dans la restauration, administration, dans les ventes.','1 juillet 2010 - 20 juillet 2010;\r\ndepuis le 1 septembre 2010 - tout le temps.','35'),(3911,'Melle FILHOL Marie','34090','0687326377','17 avril 1989','celibataire','J\'ai travaillé pendant un mois chez un particulier pour effectuer le ménage de la maison, et la garde des enfants (2) après l\'école.','Je suis disponible à partir du mois d\'Aout tous les jours, et ensuite en fonction de mon emploi du temps dès Octobre.','10'),(3912,'Melle FILHOL Marie','33400','0687326377','17 avril 1989','celibataire','J\'ai travaillé pendant un mois chez un particulier pour faire le ménage de la maison et assurer la garde des enfants (2) après l\'école.','Je suis disponible tout le mois d\'Aout.','35'),(3913,'Melle Le Calvez Marylène','66140','0619643475','20/01/1982','celibataire','J\'ai effectué des ménages chez des particulier et pour une entreprise \"la Pyrénéenne\" en temps que employée de nettoyage en entreprise. J\'ai environ un an et demi d\'expérience.','disponible du lundi au vendredi, le matin et le soir','8'),(3914,'Mme Baidi Syria','13014','0484189550','14.09.1980','marie','j`ai une experience d`un an dans le domaine du menage et le repassage,manipulation des produits,et une rapidite au repassage parfait.','du lundi au vendredi matin\r\n','20'),(3915,'Melle ASSANI Halima','13014','0634658666','12/07/1991','celibataire','17 semaines de stages','tous les jours sauf les soirées ','25'),(3916,'Mme Delefosse','62410','0361486032','240478','marie','je n est pas d\'experience dans ce domaine mais j ai 3 enfants et une maison a entretenire je suis dynamique Laetitia DELEFOSSE MAZUR (32 ans)\r\n\r\n59 Rue Casimir Beugnet\r\n62410 Wingles\r\nTéléphone : 03.61.48.60.32\r\n\r\nmathieux62@live.fr\r\nNée le 24/04/1978 à Seclin\r\nMariée 3 enfants \r\ndiverse\r\nTrouver un emploi complémentaire sur secteur proche, très motivé.\r\n \r\n\r\nEtudes et diplômes\r\nNiveau BEP comptabilité Diderot Carvin\r\nAutres formations\r\nAnimation de centre de loisirs\r\nExpérience professionnelle\r\n1993- Magasin Champion Carvin (vente)\r\n- Benedicta manutentionnaire\r\n\r\n1996- Chausse expo Carvin (vente tenu de caisse et réapprovisionnements)\r\n- Vente particuliers produit Avon\r\n\r\n1997- Animatrice centre de loisirs Mairie Carvin\r\n\r\n1998-Recensement Mairie Carvin\r\n\r\n1999- Vente de bonbons aux particuliers\r\n- Garde d\'enfant handicapé\r\n\r\n2000 a 2010 - Garde d\' enfants de 0 a 9 ans\r\nDomaines de compétences\r\n-Organisation\r\n-sociabilité\r\n-patience\r\n-informatique (Excel Word etc.)\r\nDivers\r\nSport: pratique de handball\r\ninformatique: internet et autres\r\n\r\n\r\n\r\nique et motivée sérieuse ','toute la semaine et les apres midi ou matin a voir avec vous ','35'),(3917,'Mme Delefosse Laetitia','62410','0361486032','240478','marie','bonsoir je me presente je m\'appelle laetitia je suis maman aux foyer et j\'aimerais travaillier je suis serieuse dynamique et motiver je connait phalempin ma belle mére y habite je suis a la recherche d\'un emploie tres difficile car je n\'est pas beaucoup d\'expérience normal j\'ai élever mes enfants il sont scolariser maintenent et sont autonome j\'ai du temps libre laisser moi ma chance j\'habite a wingles cordialement madame delefosse','toute la semain les heure sont a discuter avec vous merci et bonne soirée','35'),(3918,'Mme Gedeon Missoule','13011','0491480271','190673','marie','3 ans d\' expériences','lundi au vendredi','35'),(3919,'Mme Grftpmj','kjYzeSWcMS','UrkTbmFglUNhUwP','pDnrFnZpOeWZugpgQ','celibataire','F2snka <a href=\"http://jerucsvafjzz.com/\">jerucsvafjzz</a>, [url=http://mvovwvpjycsv.com/]mvovwvpjycsv[/url], [link=http://pkknhvhnymhy.com/]pkknhvhnymhy[/link], http://pgrigfposwce.com/','F2snka <a href=\"http://jerucsvafjzz.com/\">jerucsvafjzz</a>, [url=http://mvovwvpjycsv.com/]mvovwvpjycsv[/url], [link=http://pkknhvhnymhy.com/]pkknhvhnymhy[/link], http://pgrigfposwce.com/','Zk'),(3920,'Melle SYLVESTRE Magali','54170','0682151428','31/03/1984','autre','BEP VENTE BAC PRO COMMERCE','DU LUNDI AU VENDREDI DE 9H00 A 15H00','35'),(3921,'Melle SYLVESTRE Magali','54170','0682151428','31/03/1984','autre','BEP VENTE BAC PRO COMMERCE','DU LUNDI AU VENDREDI DE 9H00 A 15H00','35'),(3922,'Melle Courtial','34000','0650284494','24/04/1988','celibataire','Diplomé de l\'hôtellerie restauration, je\'ai donc principalement travailler dans ce secteur mais aussi dans la vente. J\'ai également à plusieur occassion garder des enfants et réalisée des tâches ménagère et repas pour personnes agées','Du lundi au samedi dès aujourd\'hui','30'),(3923,'Mr Issam Brinsi','13005','0689787295','01/11/1983','celibataire','- Juin à Novembre 2009 : Technicien au camping Chanteclerc à Aix-en- Provence.\r\n- Décembre et janvier 2009 : survérveillance d’examens à l‘ISEC. \r\n- De Mars à Novembre 2008 : Technicien au camping Chanteclerc à Aix-en- Provence.\r\n- Décembre et janvier 2007 : survérveillance d’examens à l‘ISEC. \r\n- De Mai à Septembre 2007 : Technicien au camping Chanteclerc à Aix-en- Provence.\r\n','disponible à partir du 1 juin 2010 toute la semaine.','35'),(3924,'Mme Giana Alina Simona','13011','0625210651','31/10/85','marie','serveuse a hipopotamus\r\ngarde d\'enfant','du lundi au samedi','35'),(3925,'Melle Romon Amandine','59136','0648486103','12/10/1990','celibataire','05/04/2010 au 17/04/2010 : Employée chez Tati comme caissière vendeuse hôtesse d’accueil\r\n22/04/2009 au 20/08/2009 : Employée chez Tati comme caissière vendeuse hôtesse d’accueil\r\nJuillet 2008 : animatrice en centre de loisirs au centre social du Parc à Haubourdin\r\nAoût 2006 : CDD d’une semaine en pharmacie en tant que préparatrice de commande, maintenance des stocks(Morel, Don) \r\nJuin 2006: Stage en pharmacie (Morel, Don)\r\nBaby-sitting le soir et le week-end. \r\nDiplômée BAFA spécialité petite enfance\r\n','tous les jours','20'),(3926,'Melle BRISTOL Béatrice','75019','0658838507','09/10/1983','celibataire','J\'ai déjà travaillé en tant qu\'aide à domicile et en tant qu\'auxiliaire de vie sociale et souhaiterai continuer dans ce domaine afin me perfectionner.','Je suis disponible tous les jours sauf dimanche y compris jours fériés.','30'),(3927,'Mme Gervais Cecile','59216','0327613115','06/10/1974','autre','ADAR ,AUXILIAIRE DE VIE SCOLAIRE \r\nMANUTENTIONNAIRE SECRETAIRE AUXILIAIRE DE VIE POUR LA FAMILLE SEPT ANS ','MERCREDI TOUTE LA JOURNEE VENDREDI APM ','20'),(3928,'Melle Bounakab Najima','66000','0679747701','02/02/1988','autre','J\'ai une experience de plus de 3 ans de l\'aide a domicile le menage et le repassage a domicile ansi que la garde d\'enfant.J\'ai exercé cette activité aupres de particuliers autonomes pour des entreprises ansi que pour des personnes agées malade et handicapés.','du lundi au vendredi a partir de 10 heure jusqu\'a 16H ou 17H ','35'),(3929,'Melle Cherel','35580','0682923258','06071990','celibataire','','Du Lundi au vendredi toute la journée.','30'),(3930,'Mme Cherqaoui','91210','0620193207','25011971','marie','menage,repassage,nettoyage des vitres, garde d\'enfants ou personne agée lui faire ses courses repas ect vehiculer','lundi de 8h30à11h30et13h30à18h30 ,mardi de 13h30à18h30 jeudi de 13h30à18h30et vendredi de 13h30à18h30','25'),(3931,'Melle Picque Marion','44200','0683467663','23.11.91','celibataire','J\'ai étudier et travailler en Hôtellerie-restauration,J\'étudie actuellement en Esthétique ou j\'ai effectuer de nombreux stages. ','Tout les jours, les mois de juillet-aout.','35'),(3932,'Melle Fina Jennifer','66000','0616977691','13041985','celibataire','agent technique a la mairie de carcassonne: entretien des locaux, cantine\r\nemployé chez des particulier pendant un ans: menage, course, repassage','mecredi matin ,jeudi matin ,vendredi matin ,et samedi matin','8'),(3933,'Melle Chevillard Alice','35000','0679630654','27 mai 1988','celibataire','-baby sitting\r\n-street marketing\r\n-animation marketing\r\n-stage en agence d\' architecture ','Juillet, tous les jours, toutes la journée','35'),(3934,'Melle Clamado Isabelle','34000','0682590228','190261','celibataire','aucune dans ce domaine ayant été employé de bureau ','tous les matins de la semaine','20'),(3935,'Melle Conversat Lucie','34000','0643889380','30 0401989','autre','d octobre 2005 a septembre 2006:\r\nemployée de maison/aide a domicile:\r\n-ménage courant\r\n-entretien du linge(lavage et \r\n repassage)\r\n-course et préparation culinaire\r\n-connaissance des différents\r\n produits d\'entretien et les\r\nsurface(textile,parquet,argenterie,salle \r\n de bain et WC...)','de 9h00 a 19h00,du lundi au vendredi.','35'),(3936,'Mme Leguillon','34000','0664886372','01071956','celibataire','J\'ai élevée mes 6 enfants toutes seule,\r\nj\'ai toujours eu un intérieur très propre.','tout les jours de la semaine','35'),(3937,'Melle Conversat Lucie','34000','0643889380','30 0401989','autre','Madame,Monsieur,\r\n\r\n\r\nayant pris connaissance de votre site internet,je souhaite postuler comme \r\naide ménagère/aide à domicile.\r\n\r\n\r\nAyant déjà travaillé pour plusieurs particuliers à leur domicile,\r\nje possède une bonne expérience dans ce domaine,permettant de garantir la \r\npropreté attendue par les clients.\r\nSérieuse et consciencieuse,j\'ai appris à travailler rapidement et avec un\r\nmaximum d\'efficacité aux tâches qui me sont incombées . \r\n\r\n\r\nDisponible immédiatement pour vous rencontrer et vous exposer mes motivations,\r\nje vous prie d\'agréer,Madame,monsieur,\r\nl\'expression de mes salutations distinguées. ','de 9h00 a 19h00,du lundi au vendredi','35'),(3938,'Melle Bailleux','59990','0327462073','17/10/1988','celibataire','Animatrice dans un centre social: aide aux devoirs pour des collégiens de septembre 2009 à mai 2010.','immédiatement et pour toute la semaine, sans préférence pour les horaires.','25'),(3939,'Melle Fort Solange','57660','06.32.79.96.82','','celibataire','ASSISTANTE DE VIE AUX FAMILLES\r\nSolange Fort \r\n1 Rue Principale 33 ans\r\n57660 Petit-Tenquin Française\r\nTel : 03.87.01.89.65\r\nPort : 06.32.79.96.82\r\n\r\n EXPERIENCES PROFESSIONNELLES\r\n\r\n11/05/2010 à ce : Aide ménagère \r\njour ADECCO à domicile, Strasbourg (67)\r\n \r\n12/2008 au 10/2009 : Aide à domicile\r\n AMAPA, Dieuze (57)\r\n\r\n05/2004 au 12/2008 : Agent de service logistique\r\n EHPAD Home de Préville, Moulins les Metz (57)\r\n\r\n04/2004 au 05/2004 : Agent d’entretien\r\n Hôpital Bon Secours, Metz (57)\r\n\r\n10/2001 au 03/2004 : Aide-soignante non diplômée\r\n EHPAD Résidence Paul Gauguin (94)\r\n\r\n09/1997 au 11/1997 : Agent De Service Hospitalier\r\n Hôpital Esquirol (94)\r\n\r\n07/1997au 09/1997 : Agent De Service Hospitalier\r\n Institut Gustave Roussy (94)\r\n\r\n01/1996 au 06/1997 : Surveillante en maternelle (75)\r\n\r\n FORMATIONS\r\n\r\n2010 : Assistante de vie aux familles (57)\r\n2005 : Sauveteur, secouriste du travail (57) \r\n1999 : BEP Carrières Sanitaires et Sociales (94)\r\n1995 : BEPC au collège (94) \r\n \r\n STAGES\r\n\r\n07/12/2009 au 24/12/2009 : Petite enfance « Multi-accueil » (57)\r\n25/01/2010 au 12/02/2010 : Aide à Domicile (57)\r\n\r\n INFORMATIONS COMPLEMENTAIRES\r\n\r\nPermis B\r\nVéhicule personnel\r\nMes loisirs : Natation, yoga\r\n','A voir avec vous','30'),(3940,'Mme L\'HEREEC','22730','0296238032','04/11/1967','marie','3 ans en tant qu\'auxiliaire de vie et 3 ans en tant qu\'aide mènagère','lundi mardi jeudi vendredi matin lundi mardi jeudi vendredi samedi après midi','39'),(3941,'Mme Alahyan Khadija','35200','0611985574','27011988','celibataire','2008-2009 : Garde d\'enfants de 6 à 9 ans chez particulier à RENNES (jeu,repas) \r\n2009-2010 : aide ménagère chez particulier à MONGERMONLT (nettoyage des sols, sanitaires, chambres, cuisine, salon...)','les mois de jullet et d\'août et si possible pendant toute l\'année en fonction de mes diponibilités','10'),(3942,'Mme Germain Nathalie','57670','0354539222','02011970','marie',' 1 an en école maternelle et mairie, 1 an en hôpital, 1 an en maison de retraite, 6 mois ménage clientèle privée, de février 2009 à avril 2010 en tant qu\'aide à la personne âgée et handicapée.','lundi, mardi, jeudi et vendredi.','12'),(3943,'Melle Dabo Yakoumba','35200','0614900479','03/08/1987','celibataire','jai fait de la blancheisserie et de la restauration','de suite.','20'),(3944,'Melle MIRA Emilie','34300','0608302284','14/08/1987','celibataire','j\'ai déjà effectuer des tâches ménagère chez des personnes âgées mais pas auprès d\'une agence, elles ont été très satisfaite par mon travail. J\'habite au cap d\'agde, permis B en cours, je suis capable de travailler dans votre agence sur agde, beziers et boujan sur libon, laissez moi vous le prouvez. J\'espère avoir une reponse positive de votre part. Cordialement','du lundi au vendredi de 8h à 19h','35'),(3945,'Mme Weit Denise','91300','0679786028','250957','marie','aide a domicile/aide familiale/agent d\'entretien','lundi au vendredi ou dimanche','35'),(3946,'Melle Vargas Sandra','13012','0667675155','15/02/80','celibataire','5 ans d\'experiences responsable boutique, 1 an employé de maison(garde d\'enfant, menage)','lundi,mardi,jeudi,vendredi de 9H00 a 16H00','28'),(3947,'Mr CAUVIN Nathan','34790','0617019429','16/04/92','autre','Aide au personne agées : ménage et soutient dans la vie quotidienne .','Les après midi des jours suivant :lundi,mardi,mercredi,jeudi,et vendredi','10'),(3948,'Melle Chapon Camille','34570','0617899460','03 11 1990 ','celibataire','remplaçante technicien de surface maison de retraite l\'oustal','toute la semaine','15'),(3949,'Mme Moulet Bénédicte','34000','0675577644','01/04/1986','celibataire','De formation supérieure, préparation au concours de l\'enseignement, vente dans commerce, ménage chez personne agées.','tous les jours, sur Montpellier','20'),(3950,'Melle Grech Catherine','34070','0682003056','29/10/1984','celibataire','J\'ai 4 ans d\'expériences, je m\'occuppé des personnes agées, repas, ménages, courses, repassages, gardes d\'enfants, entretien courant des particuliers, sorti chez les médecins pour les personnes dépendantes.','Je suis disponible le lundi, mardi, jeudi et vendredi sauf le mercredi et le week-end.','35'),(3951,'Mme KREDIMI Amal','13008','0682937933','13/02/1965','autre','1 an et 6 mois garde d\'enfants.\r\n17 ans secrétaire médicale.','Lundi matin de 9h à 12h30.\r\nMardi matin de 9h à 12 h 30.\r\nJeudi matin de 9h à 12h30.\r\nVendredi matin de 9h à 12h30.','20'),(3952,'Mme Muller Dominique','13009','0658039369','02/02/1960','autre','aide a la personne..gouvernante..aide a domicile','lundi 9h-16h',''),(3953,'Mme Muller Dominique','13009','0658039369','02/02/1960','autre','gouvernante.. aide a domicile.. aide a la personne agée','lundi 9h-16h...mardi 14h-17h...mercredi 14h-17h...vendredi 8h-12h','15'),(3954,'Melle RENAUD','Julie','02 98 40 18 77','12 janvier 1990','celibataire','BEP secretariat avec stages en entreprises \r\nCAP esthetique avec stages lié au diplome\r\nBAC PRO 1ere année avec 3 stages de un mois ','juillet ,aout le soir après les cours a la rentrée prochaine.',''),(3955,'Melle KAPFER','29200','0658580743','29081990','autre','je travaille depuis 5 mois pour aber propreté. J\'effectue déjà 25h et je recherche 10 heures supplémentaires','mardi,mercredi,vendredi et samedi à partir de 10 h.\r\nlundi et jeudi disponible entre 10h et 15h30\r\n','10'),(3956,'Melle Dodard Grace','35200','0612150898','12-12-1989','celibataire','','Tous les jours de la semaine.','35'),(3957,'Melle Leduc Emilie','35000','0675768604','26/06/1988','celibataire','Actuellement étudiante, en cours d\'obtention du diplôme d\'état d\'éducatrice spécialisée, j\'ai pu travailler deux été consécutif à l\'entretien de locaux et la préparation de repas pour un centre de loisirs accueillant une cinquantaine d\'enfants. J\'ai également pu travailler plusieurs semaine dans le service de restauration \" flunch\". par le biais de mes études je suis également amenée au quotidien à travailler auprès de personnes en difficultés. J\'ai donc acquis des outils afin d\'établir un bon contact, une écoute et une attention aux personnes avec qui je travaille. ','je suis disponible pour l\'ensemble du mois de juin. Par la suite je suis disponible 2 à 4 h par semaine sur des plages horaires variables.','35'),(3958,'Melle LESUR Tiphaine','44640','0658025616','18/12/93','celibataire','- Cap Esthétique ( cours sur l\'entretien des locaux et du linge )\r\n- Activités ménagères lors de mes stage en parfumerie et en institut de beauté\r\n_ Activitès ménagères à mon domicile','Tous les jours du 1er juillet au 30 juillet 2010','35'),(3959,'Melle Maio Priscilla','34070','0680566466','10/07/1988','celibataire','Femme de chambre au Grand Hotel d\'Avignon (été 2007)\r\nAide ménagère à la croix Rouge (été 2008)\r\n\r\n','Lundi, Mardi,Mercredi, Jeudi, Vendredi','35'),(3960,'Melle DAINA Aurélie','13010','0621899460','26/02/1990','celibataire','Dynamique, sympathique et très efficace, je suis à la recherche d\'un emploi dans tout ce qui est entretien de locaux pour le mois de septembre.','du lundi au vendredi 8h 17h à partir du mois de septembre','35'),(3961,'Melle TRICHET Rolande','44200','0240757372','27/081959','celibataire','Ménages et repassage à domicile','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(3962,'Melle Nivet Alizée','29200','0298054793','22/05/1989','celibataire','Été 2007 Agent d\'entretien dans un cabinet ORL\r\n\r\nÉté 2008 Agent du service hospitalier - Blocs opératoires au CHU de Brest \r\n\r\nÉté 2009 Agent du service hospitalier - Service de Cardiologie au CHU de Brest \r\n\r\nAvril 2010-Juillet 2010 Stagiaire dans une entreprise d\'étude de marché à Atlanta, États-Unis\r\n\r\n','Je suis disponible à partir du 12 Juillet et ce jusqu\'à fin Août.','40'),(3963,'Mme Van Rompaey Delphine','13003','0680425851','03051976','celibataire','formation assistante de vie brevet secourisme','lundi au vendredi, samedi au dimanche 8h30 a 20h00','50'),(3964,'Melle CHOLLET Aurélie','88440','0664892367','07/09/1986','celibataire','J\'ai effectué une formation de 6 mois Assistante de Vie Dépendance -Employée Familiale suite à laquelle j\'ai obtenu ma certification \r\nJ\'ai effectué 4 périodes de stages de 15 jours à l\'ADMR de Nomexy','Lundi; mardi, mercredi, jeudi, vendredi de 7h à 19h et le samedi matin de 7h à 12 h','35'),(3965,'Melle Ngeth Samnang','66000','Perpignan','07/04/1992','autre','Après des études dans le domaine du secrétariat et des stages dans la restauration, le baby-sitting je voudrais obtenir un poste dans votre entreprise pour accroître mon expérience personnelle ainsi que pour pouvoir subvenir à mes besoins. Ayant déjà fait le ménage lors de stage en restauration et régulièrement à la maison','Lundi au dimanche','35'),(3966,'Melle Bombal Céline','44800','0240462339','11/04/1973','celibataire','2005-2007 Employée Administrative (TMD DAMIAO) St Herblain\r\n2000-2001 Employée Commercial\r\n- Responsable de rayon des produits frais (STOC) Reims\r\n- Responsable du rayon bazar (BABOU) Reims\r\n- Conseillère en Vente / Encaissement (Pier-Import) Tinqueux\r\n- Employée de Restauration (Cafétaria-Casino) St Herblain','le matin','2'),(3967,'Melle CARRILERO','83270','0601423492','19/10/1988','celibataire','je connais bien ce domaine la, j\'ai travaillé a GSF dans le milieu hospitalier, ainsi que chez des particuliers.','Tous les mercredis.','7'),(3968,'Melle BONDARENKO','57000','0679316592','31/12/1989','celibataire','Vendeuse;serveuse;femme de ménage chez un particulier','tous les jours de la semaine du 6h a 22h sauf les week-ends','35'),(3969,'Mme KERWICH NATHALIE','66540','0646456889','08/07/1974','marie','J\'ai travaillée pendant 14 mois avec la société ADESOL pour le ménage et le repassage chez les particuliers ','Tous les jours du lundi au vendredi','30'),(3970,'Melle Sturmer Emeline','30600','0668478303','28/09/1990','celibataire','Stages en maison de retraite : Ménage.','Tous le jours.','35'),(3971,'Melle ','67110','0388732378','25/01/1988','celibataire','j\'ai fait 2 ans et demi en nettoyage et chez des personnes agées.','je suis libre de suite et toutes le semaine et le week end aussi ',''),(3972,'Mme Kerdraon','34750','0628643217','06-11-1947','marie','\r\n\r\ndeux ans dans la profession\r\nsérieuse et active \r\npersonne de confiance','lundi mardi matin et apres midi\r\n\r\nsamedi : journée ','20'),(3973,'Melle Ledhe','62300','0607513216','15/08/1967','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3974,'Melle Ledhe','62300','0607513216','15/08/1967','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3975,'Melle Ledhe Nathalie','62300','0607513216','15/08/1967','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(3976,'Mme Fiey Delphine','57100','0647219773','02/07/1966','autre','ZARA\r\nAGENT ENTRETIEN ','LE MATIN\r\nDU LUNDI AU VENDREDI','10'),(3977,'Melle Boyadghaghan Latifa','35000','0648255227','14/07/92','celibataire','Je suis actuellement vendeuse en boulangerie le week-end et lundi. J\'ai également de l\'expérience en aide à domicile (ménage, babysitting...) c\'est pourquoi je me propose.','Mardi après-midi , mercredi et jeudi toute la journée et le vendredi matin.','10'),(3978,'Melle Mellouli','57070','0687162939','22/04/1991','celibataire','stage en tant que femme de ménage dans une école a metz','disponible tout le temps ','35'),(3979,'Melle COLIN','34090','0642450461','05011988','celibataire','J\'ai travaillé en tant que femme de ménage dans une chambre d\'hôte durant deux mois,puis nettoyer des bureaux pendant quelques semaines(aspirateurs,balais,serpillères,poussières n\'ont plus de secret pour moi!). ','lundi,mardi,mercredi,jeudi,vendredi toute la journée.','35'),(3980,'Melle CAUSSE Noëmie','13100','0677316452','23/11/1987','celibataire','- 2010 : Stage en responsabilité dans une classe petite-moyenne section\r\n- 2010 : Gardes d’enfants en CESU\r\n-2008 : travail pour l’ADMR (aide à domicile en milieu rural)ménage, repassage, préparation de repas, accompagnement de sorties, préparation de repas, courses,...\r\n- 2008 : cours particuliers avec Formasco et Domiprof\r\n-2008 : Stage en école primaire dans le cadre de la licence. \r\n-2007 : animation en CVL pour l’association les 2L d’Ariane (34)\r\n-2007 : animation au CLSH de Prades-le-lez (34)\r\n-2007: Stage de DUT à la faculté de pharmacie de Montpellier (34) en cosmétologie\r\n-2007 : animation au CLSH de Prades-le-lez (34)\r\n','du 21 juin au 28 aout\r\ndu lundi au vendredi en journée.','20'),(3981,'Melle Meyrieu Laure','34000','06 25 96 85 40','04/07/1985','celibataire','Bonjour, je suis étudiante et en parallèle de mes études j\'ai effectué chez des particuliers des heures de ménage, mais aussi garde d\'enfant, préparation de repas, aide aux devoirs, aide aux courses et travaux de jardinage.','POur la pèriode Juin, juillet et Août, je suis disponible:\r\nLundi: toute la journée\r\nMardi: toute la journée\r\nMercredi: toute la journée\r\nJeudi : la matinée\r\nVendredi: la matinée\r\nSamedi: soirée\r\nDimanche : toute la journée','35'),(3982,'Mme Loiseau Sylvie','59570','0619065172','03/11/1961','marie','employée de maison depuis 1981 pour différents employeurs','lundi mercredi jeudi toute la journée','15'),(3983,'Mme Deshayes Julie','44450','0610243778','28/04/1988','celibataire','CAP Petite Enfance\r\nBEP Carriere Sanitaire et Sociale\r\nBAFA\r\nMenage/Repassage chez des particuliers pendant 1 an','Du lundi matin 8h au vendredi soir 19h\r\n','35'),(3984,'Mme Clerquin Myriam','59100','0645918104','02121980','marie','j\'ai travaillé dans plusieurs societe comme aide ménagere pendant 2 ans.\r\nje suis ponctuelle, serieuse, discrete ,autonome.','lundi apres midi, mardi toute la journée, mercredi toute la journée, jeudi apres midi , vendredi toute la journée et le samedi rarement','30'),(3985,'Melle RAKOTO Landy ','13004','0669904855','04/03/1989','celibataire','service et plonge dans restaurant\r\nménage chez particulier\r\nfemme de ménage dans un hôtel','lundi, mardi, mercredi, jeudi, vendredi, samedi toutes la journée','37'),(3986,'Mme Mangenot Celine','54970','0954271220','04091971','autre','CAP D EMPLOYER DE COLECTIVITER','LUNDI MATIN MERCREDI MATIN VENDREDI MATIN','20'),(3987,'Mme Wieckowski Celine','62880','06/13/84/42/81','19/01/1988','marie','concept nettoyage ','du lundi au vendredi au matin','20'),(3988,'Mme Le Gall Virginie','29860','0633775146','09/09/1981','celibataire','Diplômée du BEP Carrières Sanitaires et Sociales.J\'ai travaillé pendant 5 ans en tant que vendeuse en boulangerie et un an en tant que agent de nettoyage, 2 ans en tant qu assistante maternelle.Je pense avoir assez d\'éperience pour occuper ce poste.Je suis dynamioque, patiente, j\'aime enormément le contact et trés minutieuse dans mon travail.','Tous les jours de la semaine et un week end sur deux',''),(3989,'Melle LAIMOUNA ','13090','0601113790','02/04/1991','celibataire','CAP Petite Enfance ','Lundi , Mardi , Mercredi , Jeudi , Vendredi, Samedi ','20'),(3990,'Melle Velter','57250','0683375850','22/07/1987','celibataire','Vendeuse en boulangerie pâtisserie\r\n(vente et entretien du magasin et des réserves avec des règles d\'hygiènes strictes)\r\nVendeuse en multimédias','Toute la semaine,matin comme après-midi.\r\nWeek-end et jours fériés','20'),(3991,'Melle Joubert élodie','35000','0683083828','130887','celibataire','- je travaille depuis plusieurs années chez des particuliers, pour faire du ménage, du babysitting et du soutien scolaire\r\n- j\'ai travaillé durant 5 mois dans un restaurant universitaire, où il s\'agissait de la préparation des repas, du service, de la plonge et du ménage industriel\r\n- j\'ai travaillé durant un mois dans un gite de vacances comme accompagnatrice pour personnes handicapées, où il s\'agissait entre autre de l\'entretien des locaux, de la lessive, et de la préparation des repas','- dès aujourd\'hui, je suis disponible le matin jusqu\'à 11h, puis de 13h45 à 16h, puis de 18h30 à OhOO\r\n- du 1er juillet au 31 aout, entièrement disponible\r\n- dès septembre, nombreuses disponibilités','25'),(3992,'Melle Sentenac Celine','34660','0632341302','13041990','autre','brevet des colleges et bep vente .\r\nbaucoup de stage dans des magasin.\r\nménage chez des particulier','lundi mardi mercredi jeudi vendredi matin et aprés-midi.','35'),(3993,'Mme Veckman Nadège','66000','0677067504','12/07/1965','autre','aide ménagère chez des particuliers depuis 6 ans ','jeudi après-midi et vendredi après-midi','6'),(3994,'Melle Veckman Marine','66000','','08/07/1990','celibataire','future bachelière cherche emploi pour été','lundi, mardi, mercredi, jeudi et vendredi toute la journée.','20'),(3995,'Melle VECKMAN','66000','0635457994','08/07/1990','celibataire','Future bachelière, demande à faire des remplacements. \r\n','Lundi, mardi, mercredi, jeudi et vendredi , le matin et l\'après-midi','20'),(3996,'Mme Heinze Alexandra','57415','0387065570','15/041973','marie','','mercredi matin et le vendredi matin','2'),(3997,'Mme Godard Laure','44840','0240059327','14/02/1970','marie','en restauration depuis 1988 et en conge parentale depuis 02/2006 au 19/08/2010 cap d employe technique de collectivite','tous les matins sauf le mercredi','10'),(3998,'Melle CLEMENT EVE','44300','0667845493','27/12/1982','celibataire','1 an d\'expérience chez un particulier en tant qu\'aide ménagère (ménage, repassage, entretien du linge...)','tous les jours en semaine ','25'),(3999,'Mme Alamele Eloïse','13014','0681360596','20/02/1992','celibataire','Pharmacie.','tous les jours de la semaine sauf dimanche pendant tous les vacances d\'été.','30'),(4000,'Mme Letot Christelle','44330','0620258612','04/11/1976','marie','agent de services en maison de retraite a vallet depuis 2005\r\nauxiliaire de vie en maison de retraite a nantes en 2002(1ans)\r\nremplacente agent de service en maison de retraite a saint sebastien sur loire 1998\r\nagent de propreté GSF 1997','lundi de 9h a 12h et 13h a 16h\r\nmardi de 9h a 12h et 13h a 16h\r\njeudi de 9h a 12h et 13h a 16h\r\nvendredi de 9h a 12h et 13h a 16h','25'),(4001,'Mme GUEZGUEZ Malika','13015','0625267594','16-11-1958','marie','travailler en nettoyage de fin de chantier aussi dans le commerce','lundi mardi mercredi jeudi','30'),(4002,'Melle GOUCHICHE FARIDA','34070','0499646944','31/01/1971','celibataire','8 ans dans les domaines du nettoyage ( hôtels-bureaux)\r\n4 ans chez des particuliers (références vérifiables)','du lundi au vendredi de 7h00 à 13 heures','15'),(4003,'Melle MZE Smina','13014','0668071767','04/01/1987','celibataire','intervenante scolaire\r\ngarde d\'enfant\r\nsecrétaire\r\nanimatrice en centre de loisir','lundi mardi mercredi jeudi vendredi ','35'),(4004,'Mme Mantovani Marie Paule ','57970','0676433629','17071971','marie','ménage','mercredi , samedi , dimanche','25'),(4005,'Melle Lecerf Christelle ','59770','0601453366','25051990','celibataire','iss il a 1 mois clean office il ya 3 mois ','lundi mardi mercredi jeudi vendredi samedi ','20'),(4006,'Mme Retournard','88300','0329060345','27/031967','marie','plusieurs annees dans des bureaux et chez des particuliers ','tous les jours sauf le vendredi apres midi','20'),(4007,'Melle CALLUAUD CELINE','57530','0632748251','21/11/87','celibataire','Femme de ménage en pharmacie\r\nFemme de ménage au domicile d\'un particulier\r\n','lundi, mardi, mercredi; jeudi, vendredi','25'),(4008,'Mme Retournard','88300','0329060345','27/031967','marie','plusieurs annees dans des bureaux et chez des particuliers ','tous les jours sauf le vendredi apres midi','20'),(4009,'Mr Hashish Zyad','34000','0610871553','2151976','marie','J\'ai travaillé 2 ans entre novembre 2006 et février 2009 comme distributeur courrier( en France) + j\'ai travaillé pendant toute la durée de mes études aux services de ménages ( en Égypte)','je suis disponible de Lundi au jeudi ( entre 14 H ET 18 H ) , le vendredi et le week-end disponible toute la journée','12'),(4010,'Melle Abdou Ali Chamssia','13015','0952348776','27/06/1983','celibataire','j\'ai travailler dans plusieur association en tant \'aide menagere preparation des repas menage je tenais cpompagnie aux personnes agées et aller aux courses','lundi,mardi,mercredi,jeudi,vendredi','20'),(4011,'Melle ROLAND Emmanuelle','59590','0660294430','07/09/1985','celibataire','De mars 2010 à aujourd\'hui (CDD à temps partiel) :Animatrice auprès d\'enfants dans les écoles rattachées à la Mairie de Raismes\r\n - Organiser ou adapter la séance d\'animation selon le déroulement de la journée\r\n- Préparer l\'espace d\'animation et guider les participants tout au long de la séance \r\n- Surveiller le déroulement de l\'activité et veiller au respect des consignes de jeux, des règles de vie sociale\r\nDe novembre 2003 à décembre 2003 (Stage) :\r\nEmployée de rayon (textile et habillement) dans la société Auchan à Petite-Forêt\r\n- Remplir, ranger, nettoyer les rayons et assurer la rotation des produits\r\n- Etiqueter, baliser et changer les prix des marchandises\r\n- Participer à l\'inventaire, la réception et la vérification des marchandises\r\nDe mai 2003 à juin 2003 (Stage) :\r\nEmployée de rayon (textile et habillement) dans la société Eurodif à Valenciennes\r\n- Remplir, ranger, nettoyer les rayons et assurer la rotation des produits\r\n- Etiqueter, baliser et changer les prix des marchandises\r\n- Participer à l\'inventaire, la réception et la vérification des marchandises','Je suis entièrement disponible','35'),(4012,'Mme Mabanza Mafuta','94240','0622298343','17/07/62','autre','Menage dans plusieurs entreprises','Mercredi midi,mardi apres midi','20'),(4013,'Mme Mabanza Mafuta','94240','0622298343','17/07/62','autre','Menage dans plusieurs entreprises','tous les jours ','20'),(4014,'Melle Moussel Félicie','34000','0661372618','26avril1989','celibataire','J\'ai fait du ménage chez des particuliers au cours des années 2007 et 2009. Au cours des mois de juin juillet de l\'année dernière j\'ai également été femme de chambre dans des hôtels.','Je suis disponible de Juin à Aout 2010, du lundi au vendredi matin et après-midi ainsi que le dimanche après-midi.','35'),(4015,'Melle Benarbia','13003','0620093652','12/10/91','celibataire','Vente prêt à porter\r\nMénages chez personnes agées','LUNDI MARDI MERCREDI JEUDI VENDREDI',''),(4016,'Mme ROBIN FATNA','91300','0662858988','18/01/1965','marie','18 mois en crèche à Antony (remplacement)\r\n9 mois dans une entreprise de nettoyage, pour l\'entretien de bureau.\r\n6 mois au Palais des sports porte de Versailles.\r\n10 ans chez des particuliers','Tous les jours\r\nJe prendrais le nombre d\'heures que vous aurez l\'amabilité de me confier.','35'),(4017,'Melle Leclaire Zarasoa','44000','0674813508','17 01 1992','celibataire','3 stages maisons de retraite\r\n(aide à la personne, cuisine, entretien des locaux)\r\n2 stages en vente','tous les jours\r\n(matin après midi)','10'),(4018,'Melle Andre Amaryllis','30100','0642420046','04/08/90','celibataire','','lundi au samedi','30'),(4019,'Melle Andre Amaryllis','30100','0642420046','04/08/90','celibataire','','du lundi au samedi','20'),(4020,'Melle Matuszkiewicz Gladys','66600','0621451731','21/07/1975','celibataire','juillet 2009- avril 2010 : Agent de service (société Service plus 40Landes)et femme de ménage (Adecco à domicile et cesu 40 landes)\r\njanvier 2006 juin 2007 : Secrétaire médicale 77 Meaux)\r\nfevrier 2004 à janvier 2006 : Chauffeur livreur (Hexatrans 93 Drancy','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4021,'Mme Simionov','13011','0698692770','16/12/1972','marie','j\'ai travaillée dans le mileu hospitalier et dans l\'hotellerieet dns differente entreprise de netoyage si vous me contacté je vous feré parvenir mon cv','lundi matin mardi matin jeudi matin vendredi matin ','20'),(4022,'Mme Andrade','44000','06/29/93/43/12','17/11/1953','celibataire',' chez des particulier ,\r\ncabinet dentaire,\r\ndes beureu ,\r\ngrande surface (auchant )\r\n',' Nantes et 10 km autour ','35'),(4023,'Melle CAMPIN ERIKA','66750','04 68 82 00 04','06/04/1982','autre','jE TRAVAILLE AUPRES DE PERSONNES AGEES DEPUIS ENVIRON 6 ANS,DEPENDANTES ET VALIDES DANS LEUR QUOTIDIEN.','Je suis disponible tous les jours, avec un véhicule.','35'),(4024,'Melle Bouissou','13016','0610117143','24/05/1990','celibataire','2010 Animatrice à l\'accueil de loisirs l\'Estaque Séon\r\n2009/2010 Soutien scolaire\r\n2006/2007 Origami pour un artisan\r\nDepuis 2005 Baby-sitting\r\n','Tous les jours des mois d\'août et septembre 2010','35'),(4025,'Melle Tanet Julie','13001','0659054481','14/08/1984','celibataire','decoration, manutention, magasinage, vente, assistanat, distribution...','de juillet a septembre entière disponibilité, toute les vacances scolaires, et au long de l\'année suivant emploi du temps scolaire','35'),(4026,'Melle Doggwiller','44100','0677013934','04/01/1976','autre','Mon expérience au sein d’une école primaire est de nature à répondre à vos exigences. De plus, je suis moi-même maman d’un garçon de 9 ans.\r\n\r\nÀ ces expériences, j’ajouterai mon dynamisme, une grande adaptabilité, ma rigueur ainsi qu’une excellente connaissance des bébés et enfants.\r\n\r\nAfin que vous puissiez compléter votre opinion sur mes compétences, je vous invite à m’accorder un entretien.\r\n','Semaine et week end','35'),(4027,'Melle FERRIANI CAROLINE','34080','0611875393','21/03/1980','celibataire','07/ 2009 – 06/ 2010 : Assistante Commerciale Missions intérimaires – Sète / Montpellier (34)\r\n01/2009 – 06/2009 : Assistante Commerciale TECHNICFER – Montpellier (34)\r\n01/2006 – 09/2008 : Assistante Commerciale F.G.V.S. BOISSET – Nuits St Georges (21)\r\n09/ 2005 – 11/2005 : Conseillère Assistante Mutuelle INTEGRANCE – Montpellier (34)\r\n08/2004 – 03/2005 : Assistante Commerciale F.G.V.S. BOISSET – Nuits St Georges (21)\r\n09/ 2001 – 09/2003 : Assistante Commerciale NEOPOST France – Dijon (21)\r\n04/2001 – 07/2001 : Secrétaire polyvalente FRECAMAR – Sète (34)\r\n11/1999 – 11/2000 : Gendarme-Adjoint GENDARMERIE NATIONALE – Fontaine-les-Dijon (21)\r\n06/1999 – 11/1999 : Employée de ménage LES SOLEILLADES – Palavas-Les-Flots (34)\r\n06/1998 – 08/1998 : Hôtesse de caisse LEADER PRICE – St Jean-de-Védas (34)\r\n','DU LUNDI AU VENDREDI MATIN ET APRES MIDI','35'),(4028,'Melle HIMPE Elise','44230','0629991236','190183','marie','Actuellement Hôtesse d’Accueil dans un cabinet comptable, je recherche un emploi à Nantes en Sud Loire, qui me permettrait de changer totalement de domaine professionnel. Je suis très minitieuse et dynamique dans mon travail. Je vous propose ma candidature pour le ménage et la garde d\'enfants. Je peux vous faire parvenir mon CV. merci','du lundi au vendredi de 5h à 19h','35'),(4029,'Melle Riat Benedicte','13400','06612341123','05/03/1981','celibataire','','lundi matin après midi mardi après midi mercredi matin jeudi après midi vendredi matin ','35'),(4030,'Mme Arslan Ebru','94170','0623660994','31.08.89','marie','Octobre 2008- Mars 2009:Association humanitaire de collecte de vêtements La Chiffonnerie, CAEN (vente et pressing)\r\n2005-2006: Employée de pressing la Pigassière, CAEN\r\n2005-2006: 1ere année CAP pressing au lycée Victor Lépine, CAEN ','tous les matins de 7h à 14h de la semaine','35'),(4031,'Melle CHAPILLON','66670','0673048703','15/07/1988','celibataire','expérience en tant qu\'assistante vétérinaire pendant 1 an et demi','matin et après-midi, du lundi au vendredi','35'),(4032,'Mme Christelle Tonto','13008','0610274279','12/02/1971','marie','j ai travaille dans le commerce et dans un hopital a l acceuille.Mon experience dans le menage ou repassage est donc personnelle.je suis sociable ,souriante et volontaire.','le lundi de 9h a 16h30\r\nle mardi de 9h a 16h30\r\nle mercredi de 9h a 12h.\r\nle jeudi et vendredi de 9h a 16h\r\n','30'),(4033,'Melle Hanaa','13005','0643538656','09 02 1987','autre',' ','libre','6'),(4034,'Melle Lefebvre Jennifer','59300','0646672780','17/11/1990','celibataire','je vien de finir mes études et aimerais entrer dans le monde du travail j\'ai le bac pro commerce mais aime faire le ménage dont j\'ai déjà effectué chez des personnes de la famille ','je suis disponible tous les jours de la semaine n\'importe quelle heure sauf le dimanche ','35'),(4035,'Melle Scoth Pamela','59164','0698602275','12 avril 1989','celibataire','Formation :\r\n\r\n2007-2008 : Formation d’auxilaire de vie sociale (AVS) à l’IRTS de Valenciennes\r\n\r\n2001-2007 : Aide Familiale et Sanitaire au lycée d’état d’Erquelines (Belgique)\r\n\r\n\r\n\r\nExpériences Professionnelles :\r\n\r\n\r\n\r\nSeptembre 2009 – Mars 2010 : Intérim en tant qu’agent de fabrication pour Sagem à Tourcoing\r\n\r\nOctobre 2008 – Decembre 2008 : Intérim en tant que préparatrice comande pour PicWic, Laredoute, Jules\r\n\r\nJuillet 2008 – Aout 2008 : Travail d’aide soignante à la maison de retraite « Les Fougères » de Bondues. Avec pour rôles principales , la toilette, l’aide au repas, le change de journée. Ainsi que le travail de garde la nuit.\r\n\r\nMai 2008 – Juin 2008 : Stage pour la formation d’AVS à l’association « Ensemble Autrement » de Roubaix qui s’occupe d’aider les personnes agées à leurs domicile. \r\n\r\n Février 2008 – Avril 2008 : Stage pour la formation d’AVS à la maison de retraite de Jeumont auprès de personnes agées.\r\n\r\nOctobre 2007 – Décembre 2007 : Stage pour la formation d’AVS au centre des « Papillons Blancs » de Recquignies auprès de personnes handicapées.\r\n\r\nJuillet 2007 – Août 2007 : Animatrice du centre aéré pendant les vacances scolaires.\r\n\r\nSeptembre 2001 – Juin 2007 : Tous les mercredi, accompagnement en maison de retraite avec pour rôle de s’occuper de personnes agées en s’occupant de leurs hygiènes, de leurs repas et de leurs activités.,\r\nTout les mercredi accompagnement en école maternelle avec pour rôle d’aider l’institutrice, réaliser des activités pour les enfants, de les surveiller et de veiller au bon fonctionnement de la classe.\r\n\r\nJuillet 2006 – Août 2006 : Animatrice du centre aéré pendant les vacances scolaires.\r\n','Tout Le temps .','35'),(4036,'Mme Njike Vanessa','91720','0637581343','31 juillet 1991','celibataire','vendeuse , baby sitter','tous la semaine juste le matin 4h par jour',''),(4037,'Mme Njike Vanessa','91720','0637581343','31 juillet 1991','celibataire','vendeuse , baby sitter','tous la semaine juste le matin 4h par jour',''),(4038,'Melle Abdou Ali','13015','0952348776','27/06/1983','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(4039,'Mme Elbahi Saida','34090','0679080895','06/01/1984','marie','7ans d\'expérience dans le domain de nétoyage comme intervenante à domicile et agent d\'en tretién avec formation','Exemple : Lundi matin, Mardi après-midi, etc...','..'),(4040,'Melle Mottard Virginie','13003','03.13.32.11.76','01.01.1987','autre','Diplôme/ bepcss et Dpas\r\ntravail en maison de retraite \r\nagent d\'entretien en vacation a beauregard','actuellemnent au chômage je suis disponible tous les jours','35'),(4041,'Melle Fadia','34096','0633478233','24/03/1984','celibataire','2008-2009 : Cours particuliers pour un groupe de 15 élèves de collège et première et deuxième année secondaire (mathématique, statistique, probabilité, physique, science naturelle, …) 2005-2008 : Salle de sport à Ksar Hellal , Animatrice sportive de gymnase pour un groupe de 15-20 enfants.\r\n','- Lundi-Vendredi de 6h à 09h le matin et l\'après midi de 16h à 21H\r\n- Samedi et dimanche de 09 à 18h ','28'),(4042,'Melle Belabbes Sahare','34000','0646551814','28/12/1991','celibataire','A effectuer de nombreux ménages à domiciles et je me suis occupée de personne agée.','Toutesles après-midi du mois de juillet.','10'),(4043,'Mme Rabgaouy Fatiha','34000','0621907654','24/03/1955','autre','Détient 21 ans de ménage à son actif chez les particuliers et les professionnels.','Disponible tous les après-midi du mois de juillet et d\'Août sauf la première semaine d\'août.','10'),(4044,'Mme HAN','57050','0676039714','15-04-91','celibataire','menage garde d\'enfants repassage chez des particuliers','toute la semaine',''),(4045,'Mme TOUMI','04100','0643712508','12011973','celibataire','2 ans au CCAS + 01 chez NERA PROPRETÉ +04 avec chèque emploi service+ 01 an avec l\'association la populaire jusqu\'à aujourd\'hui\r\n ','dispo de la recrutement chez vous\r\n','35'),(4046,'Melle BOWLIN SARA','44300','0636366133','26051989','celibataire','bep pressing haute qualité\r\nformation employée familiale polyvalente au sein du greta en association avc la FEPEM.\r\n2 mois sur un poste d aidde ménagère','lundi au vendredi: matin midi et après-midi','30'),(4047,'Mr Mdzomba','13009','0624068429','10/04/1983','autre','J\'ai travailler comme plongeur et agent de netoyage à Sofitel et Pullman palm Beach hotel depuis 2005. ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(4048,'Melle Bouanani','13015','0620635756','06/03/1989','celibataire','Restauration et aide a domicile','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(4049,'Mme Wacht','57800','0686731876','24111964','autre','15 ans','tous les jours week end compris','20'),(4050,'Melle BAKADIR Chafika','57470','0625948326','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4051,'Melle BAKADIR Chafika','57470','0624948326','12/04/1990','celibataire','Motivée, intéressée, polyvalente, sérieuse et dynamique','Tous les jours, pleins temps ','35'),(4052,'Melle PONTEAU Anais','44640','0630423044','23/10/1990','celibataire','Je fait du ménage à titre personnel et de temps en temps pour des personnes âgées.','Je suis disponible le mois de juillet tous les jours. ','25'),(4053,'Melle Leblanc Laetitia','57000','0664175400','25/10/1982','autre','juin 2001-janvier 2002: caissière vendeuse pour SCHLECKER à METZ\r\n\r\nfévrier 2002-octobre 2002: caissière pour E.LECLERC à marly.\r\n\r\nnovembre 2002-avril 2003 caissière vendeuse pour schlecker à metz.\r\n\r\nmai 2003- mai 2005: mission intérimaire pour inter conseil en tant que magasinière, agent de fabrication et de conditionnement.\r\n\r\navril 2006-mars 2007: caissière pour grand frais à metz.\r\n\r\nseptembre 2007-juillet 2008 mission intérimaire à fm logistique.\r\n\r\nmai 2009- décembre 2009: mission intérimaire adecco chez caterpillar en tant que magasinière.\r\n','du lundi au vendredi de 9h à 17h.','35'),(4054,'Mme RENTON Frédérique','11100','0468491659','09 mai 1952','celibataire','2 ans à la MJC de Narbonne et chez des particuliers','disponible tous les jours, même le dimanche','35'),(4055,'Mme RENTON Frédérique','11100','0468491659','09 mai 1952','celibataire','2 ans à la MJC de Narbonne et chez des particuliers','disponible tous les jours, même le dimanche','35'),(4056,'Melle Nivinou Marion ','44100','0683042874','01/08/1989','autre','1 mois d\'aide à domicile avec la Mairie de Rezé.','Exemple : Lundi matin, Mardi après-midi, etc...','12'),(4057,'Mme LUDIVINE VAUGEOIS','54140','0383254032','12/06/1982','celibataire','je n ai point d experience dans se milieu , je suis travailleuxe et tres motiver pour un poste meme ayant q un bac ','LUNDI MARDI MERCREDI JEUDI ','35'),(4058,'Mr Bertrand Florent','54140','0618732066','09/10/1985','celibataire','je n ai pas beaucoup d experience dans le milieu du menage mais un bon point je suis maniaque du menage....travailleur et motiver.','vendredi et samedi selon les offres qu on me propose ','20'),(4059,'Melle Mdahoma Mariata','13001','06.98.','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4060,'Melle Mdahoma Mariata','13001','06.98.19.76.88','20.02.1990','celibataire','2009 : Tapissière d’ameublement, Comptoirs phocéens, Marseille\r\n Vente de tissus, rangement des tissus, des bobine de fils, préparés les commandes, étiquetés les articles.\r\n\r\n2008 : Retoucheuse, Léo D coutures, Marseille\r\n Désenfilé les pantalons et les surjettes, les repassées\r\n\r\n Tapissière d’ameublement, Camberoque, Aix en Provence\r\n Préparation du tissus pour les fabrications des coussins (tracé et coupé), coudre les coussins.\r\n\r\n2007 : Tapissière d’ameublement, Bongiovanni, Marseille\r\n Vente de tissus, de velcros, de mousse, confections de stores, rangements des produits, préparé les commande \r\n Tapissière d’ameublement, Delaini, Marseille\r\n Confection des produits d’ameublement, rangement des tissus\r\n','lundi,mardi,mercredi,jeudi et vendredi','20'),(4061,'Mme Morel Liliane','44300','02 40 93 80 05','06 02 1956','marie','Aide ménagère à domicile depuis 1995.\r\nActuellement employé par chèque emploi services','Lundi après midi, mercredi après midi, jeudi après midi','4'),(4062,'Mme Bourrigan Claudie','85230','0645900813','27/09/1972','marie','1988 à 1991 Saison estivale dans une Station service au Pissot (85270) en tant qu’employée polyvalente (ménage, repassage, comptabilité, service essence)\r\n\r\n1990-1991 Stage de 1 mois à Vendée matériaux, Magasin de matériaux, Saint Gilles Croix de Vie\r\nFacture client, comptabilité, mise sous pli\r\nDe 1994 à aujourd’hui maman au foyer\r\n','Du lundi au vendredi de 8 h à 12 h et de 13 h 30 à 17 h 30 sauf le mercredi après- midi','35'),(4063,'Mme Bourrigan Claudie','85230','0645900813','27/09/1972','marie','1988 à 1991 Saison estivale dans une Station service au Pissot (85270) en tant qu’employée polyvalente (ménage, repassage, comptabilité, service essence)\r\n\r\n1990-1991 Stage de 1 mois à Vendée matériaux, Magasin de matériaux, Saint Gilles Croix de Vie\r\nFacture client, comptabilité, mise sous pli\r\nDe 1994 à aujourd’hui maman au foyer\r\n','Du lundi au vendredi de 8 h à 12 h et de 13 h 30 à 17 h30 sauf le mercredi après-midi','35'),(4064,'Melle Gabillard','35 136','06 25 83 39 46','10.12.1984','celibataire','aide aux personnes handicapées à, domicile avec tâches domiciliaires.','2 apres midi par semaine selon mon emploi du temps. je recherche une activité complementaire a mon travail actuel. ','4'),(4065,'Melle Mornico','30000','0621077330','11.09.1990','celibataire','B.E.P. Secrétariat/Comptabillité.\r\nC.A.P. Esthétiques.\r\n\r\nPetit boulos sérieux de ménages.','disponibilitées immédiates, et tous les jours.','25'),(4066,'Mme Doucoure Hawa','92000','0149019058','0617164521','celibataire','Hawa DOUCOURE\r\n17 allée de l’arlequin\r\n92000 NANTERRE\r\n 01 49 01 90 58 \r\n 06 17 16 45 21\r\nsirani_92@hotmail.fr \r\nNationalité française – 20 ans - 1 enfant\r\n\r\nASSISTANTE DE VIE AUX FAMILLES\r\n(titulaire du titre) \r\n\r\nFORMATION PROFESSIONNELLE\r\n 2009/2010 Formation ADVF - 600 H dont 175 H stage en entreprise. - Greta Ouest Val d’Oise \r\n (Du 09 novembre 2009 au 22 mars 2010)\r\n CCP 1 : Assister les personnes dans les actes essentiels de leur vie quotidienne \r\n CCP 3 : Assister les personnes dans leurs tâches domestiques \r\n CCP 2 : Relayer les parents dans la prise en charge de leurs enfants à leur domicile\r\n Mars 2010 : validation des 3 CCP\r\n\r\nJuin 2009 Bilan de compétences - Manpower (Nanterre)\r\n -Valider les compétences et les capacités auprès d’enfants\r\nAoût 2007/ Fév.2008 Mission Locale (Nanterre)\r\n - Parcours sur la découverte des métiers de la santé et de la petite enfance\r\n\r\n2005/2007 CAP E.C.M.S (Employé Vente Multi spécialité) – Lycée Voilin – Puteaux \r\n\r\n2006/2007 Attestation de formation aux Premier Secours\r\n\r\n2004/2005 Certificat De formation Générale\r\nEXPERIENCE PROFESSIONNELLE\r\n\r\nJanvier 2010 : Stage en École maternelle – M. Gorki – Nanterre \r\n Animations – accompagnement – hygiène – service aux repas \r\n \r\n Déc. 2009 Auxiliaire de vie auprès de personnes âgées (stage de 3 semaines) \r\n Maison de retraite protestante 92 Nanterre Aide à la toilette au lit/lavabo/douche, aux déplacements, à la prise de repa\r\n \r\nOct. 2009 CCD-Nettoyage et d’Entretien de Locaux (Nanterre)\r\nMai 2008/ Avril 2009 CDI - PBS BUREAUX (Paris)\r\n Société de Nettoyage et d’Entretien de Locaux\r\nMars 2008/ Avril 2008 CDI - Stradivarius (Paris) - vente de vêtement femme\r\n2004/2008 Baby-sitting et Coiffure \r\n Garde d’enfants âgés de 5 mois à 7 ans : prise en charge complète,\r\n Sortie scolaire le soir, le week-end et pendant les vacances : repas, hygiène, santé, éveil,…\r\n\r\nJui.2006/ Août 2006 Job d’été - Ménage avec la société PBS\r\n2004/2007 Stage scolaire E.Leclerc (Nanterre), Champion (Rueil Malmaison ) Agences de voyages Palme air (Clignancourt) et Sud voyage (Simplon)\r\nCENTRE D’INTERETS\r\n\r\nConnaissance des logiciels : Publisher, Works, Internet,…\r\nLangues vivante : Anglais (Notions)','tout Les jours de 6h à 16h','35'),(4067,'Melle Tarby Mouzna','35000','0666231418','18/11/1993','autre','Ménage chez des personnes de mon entourage','Chaque jours de la semaine','20'),(4068,'Mme ','92140','0182008129','07031971','marie','restaurantet menage','tous les jours apres midi et wakendtoute la journee','30'),(4069,'Mme Khadija Stitou','44800','0612679317','24/07/1984','autre','Formation ménage et repassage\r\nEmployée de ménage chez des particuliers\r\n','tous les jours de 9h30 à 16H30\r\n','4'),(4070,'Melle Bodry','13014','0634562827','20/12/1989','celibataire','Ménage chez des particuliers, stage en maison de retraite,école maternelle et creche.','Mois de juillet','15'),(4071,'Mme Aurélia EPPINGER','13014','0668071702','18/12/1962','celibataire','Demandeur d\'emploi RSS,en formation par correspondance : Hôtesse d\'accueil tourisme - cherche heures menage+repassage,remplacement,interim pour arrondir les fin de mois.','TOUTE LA SEMAINE,de 07h-21h.','20'),(4072,'Melle Quil Anaïs','54200','0677053453','01février 1992','celibataire','','Je suis libre tous le temps Jusqu\'en Aout 2010.','32'),(4073,'Mme Quil Anaïs','54200','0677053453','01février 1992','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','16'),(4074,'Mme Guéry Margaux','44118','0683589679','10/10/1991','celibataire','','Lundi, mardi, mercredi, jeudi','20'),(4075,'Melle Fister','13830','0627270793','22/07/1991','celibataire','','Tout depend',''),(4076,'Mme FEUILLETTE FLORENCE','13008','0677317945','05/03/48','celibataire','Cela faisait 3 ans que je m\'occupais d\'une personne âgée : aide à la toilette et l\'habillage, promenade en fauteuil, jeux éducatifs, ménage, repas.','jours indifférents','20'),(4077,'Melle Hélier Cindy','66100','0627772350','08.12.1989','celibataire','Avril à Juin 2010 : Montage d’opérations spéciales, prospection et vente d’espaces publicitaires (Elle, Paris Match, Le point, RFM, Elle Déco…), mises à jour de fichier client lors d’un stage de 3 mois à la régie Lagardère Publicité (Perpignan, France)\r\n\r\nOctobre 2009 à Mars 2010 : Montage et gestion d’un projet événementiel sur Perpignan (projet tuteuré) au sein de la régie Lagardère Publicité (Perpignan, France).\r\n\r\nJuillet et août 2009 : Equipière pendant 2 mois chez Quick SAS (Perpignan, France).\r\n\r\nJanvier 2009 : Prospection, contrôle qualité, réalisation étude pays et secteur, et enfin négociation durant un mois lors d’un stage dans l’entreprise Gilbertrad SAS (Perpignan, France). \r\n\r\nAoût 2008 : Manutentionnaire pendant un mois dans l’entreprise Agri Commerce SA (Perpignan, France).\r\n\r\nMai et Juin 2008 : Prospection clients, réalisation de fiches produit et flyers, appels aux clients, listes de produits, exploration des différents services lors d’un stage dans une entreprise anglaise KTC Edibles LTD (Birmingham, UK).\r\n\r\n+ divers jobs : baby-sitting, animatrice commerciale, ménages, cours d’anglais…\r\n','Toute la journée : mardi, mercredi, jeudi','20'),(4078,'Mme Brunet','66000','0670168089','10031978','celibataire','- Employée de maison 1 an.\r\n- Stage de 15 jours au sein d\'une maison de retraite spécialisée maladie d\'Alzheimer.\r\n- Agent de tri et vendeuse textile: 2 ans.\r\n- Palefrenier soigneur: 2 ans.','lundi, mardi, jeudi, vendredi','15'),(4079,'Mme Gattepaille','44100','0663905071','16011956','marie','ménage industriel et chez les particuliers depuis 1990 ','lundi après-midi en juillet\r\nmardi après-midi en juillet \r\nmercredi matin en juillet','9'),(4080,'Mme EL BADAOUI Fatima','34080','06 11 61 14 90','31/12/1967','celibataire','Je travaille depuis 2003 dans l\'aide à domicile. J\'ai des missions auprès de particuliers pour essentiellement faire du repassage. Je suis très autonome et sérieuse. Je suis efficace et organisée. Mes différents employeurs sont satisfaits de mes services. J\'ai appris le repassage en atelier et je connais les techniques professionnelles. ','Je suis disponible tous les après-midis (sauf le mercredi) de 13h à 17h. Actuellement, j\'ai des missions et je ne serai disponible qu\'à partir de début septembre.','16'),(4081,'Melle Diaw Absa','93360','0699723417','17/02/1984','celibataire','mars -juin 2010 agent de nettoyage servia service ,decembre 2009-mai 2010 j ai travaillé à cormeil emparisis ,2002-2008 hotel relais de dakar,','lundi matin et soir,mardi matin et soir,mercredi matin et soir,jeudi matin et soir,vendredi matin et soir','20'),(4082,'Mme Bouvet Mireille','35200','0659975550','23/05/1978','celibataire','ménage et repassage auprés des particuliers','du lundi au jeudi toute la journée et le vendredi matin','20'),(4083,'Mme Pernelle','34090','0678725959','29/10/1990','celibataire','jai occupee des emplois tel que conseillere en vente animatrice BAFA ou encore equipieres polyvalente dans une chaine de restauration rapide','tous les jours de la semaine des 18h et samedi et dimanche non stop','12'),(4084,'Melle Maurin','30600','0610924145','23/10/1979','autre','je suis actuellement en cdi dans une entreprise d\'aide à domicile à temp partiel je souhaiterais trouver des heures en plus dans ce domaine ke j\'adore','tous les jours sauf mercredi les apres midi de 14h à 16h et le samedi un week end sur deux','12'),(4085,'Melle Maurin','30600','0610924145','23/10/1979','autre','je suis actuellement en cdi dans une entreprise d\'aide à domicile à temp partiel je souhaiterais trouver des heures en plus dans ce domaine ke j\'adore','tous les jours sauf mercredi les apres midi de 14h à 16h et le samedi un week end sur deux','12'),(4086,'Melle Lmurabet Sara','34080','0689519197','13111990','celibataire','','tous les jours de 8h a 20h','30'),(4087,'Mme Leduc','66000','0649482673','03/10/1986','celibataire','2009 : manutentionnaire en interim \r\n2008 : vendeuse pendant 6 mois','lundi : à partir de 17 heures\r\nmardi : des 15 h 30\r\nMercredi : avant 13 heures\r\nJeudi : apres 15 h 30\r\nvendredi : a partir de 13 h 30','15'),(4088,'Mme Fathia Bouabdallah','13011','0623995235','158/12/1989','celibataire','j \'ai pu acquerir de l\'experience dans le domaine du menage j\'ai travailler 6 mois ans un hotel en tant que femme de chambre ','lundi mardi mercredi jeudi vendredi samedi et dimanche toute la journée','30'),(4089,'Melle RAKOTONDRABE Mamy','57600','0642157301','21/10/1982','celibataire','Professionnellement parlant, je n\'ai aucune expérience mais je n\'ai eu que des petits boulots concernant le métier de femme de ménage','Lundi après-midi, mardi toute la journée, jeudi toute la journée, vendredi toute la journée, ','30'),(4090,'Melle Oukadir Iasina','57150','0620946567','03/08/1991','celibataire','PSC1 « Prévention et secours civiques de niveau 1 »\r\nPRAP « Prévention des risques liés a l’activité physique »\r\nMCAD « Mention Complémentaire d’Aide à Domicile » 2010\r\nBEP « Carrières Sanitaires et Sociales » 2008\r\nBrevet des collèges 2006','Toute la semaine ','25'),(4091,'Mme HUMBERT Martine','57190','0631777656','10/03/1962','autre','-Sept 2007 à ce jour : entretien de bureaux à Florange.\r\n-Avril 2004 à ce jour : entretien d\'un cabinet d\'orthophonistes à Thionville.\r\n-Août 2001 à Janvier 2003 ONET à Fameck. \r\n-Octobre 2001 à Avril 2004 : ONET à Metz.\r\nJe fais également du ménage chez des particuliers.\r\n','lundi matin - mercredi matin','6'),(4092,'Mme Abdeldjelil','13009','0413916164','²30091971','marie','je recherche tu travaille dans les menage ','mercredi lundi mardi jeudi vendredi','20'),(4093,'Mme ONIC Suchada','84250','04.90.33.90.95','27/02/1965','marie','','Lundi-vendredi 9h-16h','30'),(4094,'Melle Weber Mélanie','57730','0980764005','21/12/1990','celibataire','18 semaines au cora à FORBACH\r\n\r\n6 semaines au CADA à forbach','je suis libre juillet et aout','35'),(4095,'Mme MARTIN','57970','0699461035','20/02/1981','celibataire','Animatrice pour enfant\r\nRestauration serveuse Buffalo Grill\r\n\r\nDirectrice d\'une structure périscolaire\r\n','en juillet : disponible sans contrainte\r\nEn aout et autres mois: à partir de 17H30','15'),(4096,'Melle Lefevre','59300','0616782846','13031981','autre','je suis débutante','lundi apres midi\r\nmardi,mercredi,jeudi et vendredi toute la journée ','20'),(4097,'Melle Fabre Laurie','13006','0684366987','27/08/1988','celibataire','Babysitting ( 1 an)\r\nAnimatrice de vente ( 3 ans)\r\nDémonstratrice ( 1 an)\r\nTélé conseillère ( 3 ans)\r\n','Du lundi au vendredi','35'),(4098,'Melle Bourdeau','91330','0177051120','26/03/1977','celibataire','4 Mois en 2008 auprès de particuliers puis 7 mois en 2009 chez un particulier.','Lundi, mardi, jeudi vendredi de 9h00 à 15H','15'),(4099,'Mme Allaoui Anrfadjati','13003','0981799325','30/ 12/ 1961','marie','MENAGE','LUNDI, MARDI, MERCREDI, JEUDI ET VENDREDI.','5'),(4100,'Mme KERN','92160','','20/12.1967','autre','TRAVAILLER 10 ANS DANS LA RESTAURATION MENAGE DE LA CUISINE SALLE ET APPARTEMENT PATRON','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4101,'Mme ANNE MARIE KERN','92160','','20/12.1967','autre','TRAVAILLER 10 ANS RESTAURATION MENAGE CUISINE SALLE APPARTEMENT DES PATRON','LE SOIR','20'),(4102,'Mme Le Sourt Laurine','44230','0669393920','10/03/1986','marie','LAURINE MAYET \r\n \r\n 2 boulevard merot du barré\r\n 44230 saint sebastien sur loire / \r\n \r\n Tél: 02.72.22.86.20- 06.69.39.39.20 \r\n e-mail: cheyennemayet@hotmail.fr\r\n\r\n EXPÉRIENCES PROFESSIONNELLES\r\n\r\n08/2009-05/2010 Téleconseillère Bouygues Télécom à Nantes\r\n réception d\'appels\r\n02/2008-08/2008 Téléconseillère Gaz de France Armatis à Caen\r\n réception d\'appel , traitement de dossier en middle office\r\n07/2005-08/2007 Agent d\'entretien et serveuse au foyer des jeunes travailleurs de Kérizac Vannes\r\n entretien des locaux , service du repas le soir , entretien des chambres\r\n06/2005-06/2005 Stage à Ty Mod prê-à-porter hommes femmes enfants Vannes\r\n vente , conseil client , réassort , entretien des locaux\r\n03/2005-03/2005 Stage en boutique caritative chez British Heart Fondation à Plymouth Angleterre\r\n tri des dons \r\n11/2004-12/2004 Stage à Carrefour rayon musique Vannes\r\n réassort , conseil client , réception marchandise\r\n04/2004-04/2004 Stage à Ty Mod prê-à-porter hommes femmes enfants à Vannes\r\n vente , réassort , conseil client , entretien des locaux\r\n02/2004-02/2004 Vente en porte-à-porte pour Divam Vannes\r\n vente collection de l\'entreprise prêt-à-porter hommes femmes enfants et maison\r\n11/2003-11/2003 Stage à Burton prêt-à-porter hommes femmes à Vannes\r\n vente,conseil client,réassort,réception marchandise,organisation du stock,\r\n création vitrine,entretien des locaux\r\n09/2001-06/2003 Apprentissage à Chô Pain boulangerie, pâtisserie, restauration rapide à Vannes\r\n vente,conseil client, prise de commande, service en salle, \r\n préparation des sandwichs, formation des vendeuses, \r\n responsable du magasin les jours d\'absence de l\'employeur, entretien de locaux\r\nFORMATION\r\n\r\n2003-2005 Baccalauréat professionnel commerce (option alimentaire/non alimentaire)\r\n Lycée Notre Dame le Ménimur Vannes\r\n2001-2003 Bep vente action marchande (option A)\r\n CFA Vannes \r\nINFORMATIQUE\r\nworld, exel , powerpoint , internet , symphonie(logiciel Gaz de France), open office, etc....','du lundi au vendredi le matin et l\'apres-midi','35'),(4103,'Melle Arc Elodie','59155','0359050602','20/09/1985','celibataire','Actuellement aide a domicile, je souhaiterais mettre mes competences au sein de votre socièté','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(4104,'Melle Gauzy Nathalie ','13001','0658510536','1992','celibataire','cap petite enfance , ménage chez des personnes agées ','lundi au vendredi ','30'),(4105,'Melle Souza Christine','13015','0643202535','01051988','celibataire','j\'ai travailler en tant qu\'agent d\'entretien dans une clinique et chez des particuliers ( ménage, repassage, faire les courses et tenir compagnie)','du lundi au samedi et du matin jusqu\'en fin d\'après midi 18h-19h maximum','35'),(4106,'Melle ABENZOARD Noémie','34000','0674468018','05/02/1990','celibataire','- serveuse et commis de cuisine en restaurant pendant la saison d\'été(juillet- août). \r\n- hôtesse de rayon dans le cadre d\'un CDD d\'un mois.\r\n- aide à domicile pendant un an, chaque week-end (tenir compagnie à une personne âgée et tâches ménagères)','Le Lundi, Mercredi, Jeudi, Samedi et Dimanche de 8h00 à 11h00 et de 15h00 à 18h.','10'),(4107,'Mme Hatem Elodie','11170','0468763534','06/11/1982','celibataire','Expérience dans le domaine: 2004-2006 :Remplaçante polyvalente (secrétariat médical,serveuse, ASH...) pour la Mutuelle Générale de l\'Education Nationale à la maison de retraite \"Donation Brière\"','Lundi, mardi, mercredi,jeudi, vendredi toute la matinée','20'),(4108,'Mme Riclot Corinne','54820','0383241875','27081968','marie','j ai travaille pendant 1an et demi comme femme de menage ,je n ai pa bocoup d experience car j ai arrete des que j ai eu ma premiere fille donc ca fait 17ans,mais je souhaiterais reprendre meme quelque heure voila je sais que ca pa etre evident de retrouve un travail,je suis tres motive ','je suis disponible le matin a partir de 9h et les apres midi','25'),(4109,'Melle Lhomme','34000','06 88 24 49 19','17/02/1988','celibataire','Beaucoup de vente, entre autre dans des enseignes assez prestigieuses qui demandaient un entretient certain des lieux.\r\n','Je serai disponible tous les jours de la semaine, après 15h.','15'),(4110,'Melle Thiam Naffi','34000','0627938622','26/02/1983','celibataire','Technicienne de surface au Restaurant Universitaire de Perpignan .\r\nFemme de ménage pour des locaux professionnels','Tous les jours de la semaine à partir du mois d\'Août','35'),(4111,'Melle Sentenac Celine','34660','0632341302','13041990','celibataire','Février 2008 - Vendeuse Stagiaire – CAMAIEU – 34430 ST.JEAN DE VEDAS\r\n (2 semaines)\r\nDécembre 2007 - Vendeuse Stagiaire –SARL CHARLENE – 34000 MONTPELLIER\r\n (2 semaines)\r\nJuin 2007 - Vendeuse Stagiaire – DESTOCK JEAN – 34430 ST.JEAN DE VEDAS\r\n (2 semaines)\r\nMars 2007 - Vendeuse Stagiaire – ESTWEST – 34430 ST.JEAN DE VEDAS\r\n (2 semaines)\r\nNovembre 2006 - Vendeuse Stagiaire – BOULANGERIE – 34660 COURNONSEC\r\n (2 semaines)\r\nAvril 2005 - Préparatrice commande – PHARMACIE REBOUL TEP – 34660 COURNONSEC\r\n (1 semaine)\r\n','LUNDI:Matin et aprés-midi\r\nMARDI:Matin et aprés-midi\r\nMERCREDI:Matin et aprés-midi\r\nJEUDI:Matin et aprés-midi\r\nVENDREDI:Matin et aprés-midi','30'),(4112,'Mme Blanc Emmanuelle','13700','0609481470','27111979','marie','j\'ai travaillée dans divers domaine telle que la vente, l\'esthétique.\r\nDans se domaine j\'avais la charge d\'un institut de beauté et donc son entretien courant.','lundi, mardi, mercredi, jeudi, vendredi toute la journée jusqu\'a 17h00',''),(4113,'Melle Linder Verena','13005','0650108530','01/05/1988','celibataire','Bonjour! Je suis étudiante en Langues Etrangères Appliquées à l\'Univérsité de Provence Aix-Marseille 1. Je viens de réussir ma deuxième année de licence. En 2007 j\'ai passé une année comme jeune fille aupair dans une famille avec deux enfants (5,8). J\'avais également en charge l\'entretien quotidien de la maison(rangement, nettoyage, repassage,...). Depuis je garde régulièrement des enfants et je fais toujours des heures de ménage. ','Actuellement je suis en vacances donc je serais disponible 7j/7j.\r\nJe souhaite trouver un boulot très rapidement. Je suis ponctuelle, sérieuse, toujours souriante et surtout TRÈS MOTIVÉE!!!\r\n','35'),(4114,'Mme Kebli Naima','34430','0632955069','180172','marie','j ai l ex de faire le menage chez les particulier et l ex d un an de femme de chambre','le moin de septemembre de lundi mardi jeudi vendredi','16'),(4115,'Melle Akné Sandrine','13100','0681781761','18/09/0975','celibataire','2006 à nos jours\r\nGraphiste free-lance\r\n\r\n2005 - 2006\r\nGarde d’enfant le mercredi (né en 2004)\r\n\r\n2005 - 2000\r\nGraphiste, pour l\'agence \"Abys.com\", Aix-en-Provence\r\n\r\n10-07 au 10-08-1998\r\nFemme de chambre à l’Hôtel du Roi René, Aix-en-Provence\r\nSociété TES maintenance et hôtelière\r\n','tous les jours','39'),(4116,'Melle Caparros Sophie','34140','0619975717','23 02 1982','autre','J\'ai beaucoup travaillé dans la restauration , la garde d\'enfant et heure de ménage pour particulier .','Lundi : Journée entière\r\nMardi: journée entière\r\nMercredi:journée entière\r\nJeudi:journée entière\r\nVendredi journée enière','35'),(4117,'Melle Grondain','34400','0612600237','19/12/86','celibataire','quatre ans d\'expérience dans le ménage et aide à la personne,diplomée en tant qu\'agent d\'entretien depuis 2004. je possède un cdi à mi-temps le matin sur lunel,et souhaiterais avoir des heures laprès-midis sur lunel,voir aux alentours d\'un rayon de 10km.','toutes les après-midis de : 14h à 18/19h au plus tard. ','20'),(4118,'Melle Perrier','13170','0491600131','19121988','autre','2002/2003 Caissière et traiteur en boucherie à Rognac au sein de l\'entreprise \"Midi Steack\"\r\n\r\n2004/2007 Aide à domicile auprès de personnes agées ( à titre personnel )\r\n\r\n2006 Technicienne de surface au sein de l\'entreprise \"Midi Nettoyage\"\r\n\r\n2007 Technicienne de surface au sein de l\'entreprise \"Midi Nettoyage\"\r\n\r\n2007 Comerciale au sein de l\'entreprise \"Didactis\"\r\n\r\n2007 Télévendeuse au sein de l\'entreprise \"Pronat\"\r\n\r\n2008 /2009Garde d\'enfants agée de moins de 3ans chez un particulier ( entretien du domicile )\r\n\r\n','lundi mardi mercredi jeudi vendredi de 8h a 17h samedi matin ','30'),(4119,'Mme TOUNOUNGA','92110','0660385578','01.01.1948','marie','Je suis femme de ménage et agent de service depuis 5 ans. J\'ai travaillé chez des particuliers mais également au sein d\'entreprises. j\'ai souhaité effectuer diverses formations qualifiantes afin de gagner en compétences. Depuis la fin de ma dernière formation (11 juin) je suis à la recherche d\'un poste de femme de ménage.','Du lundi au vendredi, de 8h à 17h','35'),(4120,'Melle Fobert Audrey','59264','0630970892','05/07/1988','celibataire','Je suis titulaire du BEP carrières sanitaires et sociales,j\'ai effectuer un stage en maison de retraite ou j\'ai effectué les toilettes,l\'aide aux repas ,entrettien des chambres (lits,sanitaires)','DU Lundi au vendredi de 7H00 à 20H00','35'),(4121,'Melle Houllé Cynthia','57600','0688453006','04 AOUT 1983','autre','J\'ai de l\'exprérience dans les domaines suivants:agent d\'entretien en mairie école maternelle et cours préparatoire, je sais repasser, faire les lessives, les carreaux, j\'ai ausi été vendeuse en textile, fromage, charcuterie, et boulangerie, jai ausi fait ( des déménagements), mais aujourd\'hui je ve\"ux consacrer ma vie aux autres, aux personnes agées qui ont besoin de personnes comme moi pour les aider dans la vie de tout les jour, ménage, course, repassage...meme lecture. je suis jeune et j\'ai envie de donner ce que je n\'ai jamais reçu dans la vie orpheline depuis que je suis toute jeune... je rêve d\'avoir un jour ma maison, un métier dans lequel je suis bien, et celui ci me conviendrais parfaitement....je suis libre de suite et dispose de mon propre véhicule afin de pouvoir ausi amener les personnes aux courses si besoin, bien entendu si les déplacement sont comptés...','libre du lundi au vendredi de 9h à 12H et de 14h à 18h jamais les week end réservés à mon chéri à paris...\r\nlibre de suite meme demain ','35'),(4122,'Mme Eljede Khadija','34790','0626041954','18061964','marie','- 2010 Aide à domicile Particulier \r\n- 2009 Agent de service Monoprix\r\n- 2009 Aide à domicile Particulier\r\n- 2009 Agent de service en Foyer \r\n- 1990/2008 Couturière \r\n','Tous les jours toute la journee, sauf mardi et jeudi après midi ','15'),(4123,'Mme Maria Joao Trindade Da Conceicao','31340','936075937','23-11-1972','autre','restaurante, limpezas, viticultura, hotel canino','das 9h da manha as 18h ','40'),(4124,'Mme Routier','34120','0640539746','16/05/1963','autre','\r\n\r\nGillian ROUTIER\r\n16 rue jean Jaurès\r\n34120 nézignan l’évêque\r\nTél. : 06/76/70/49/28 \r\nEmail : routier1963@orange.fr\r\n46ans, en concubinage, \r\nPermis B\r\n \r\n\r\nAIDE A DOMICILE\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n DEC 2008 à JUIL 2009 Aide à domicile Emergence 34 (Montpellier)\r\n\r\n JUIL2006 à OCT 2006 Aide à domicile ADMR (St Jean de Védas)\r\n \r\n SEP 2001 à OCT 2005 Agent de collectivités –Centre de formation (st Jean de Védas)\r\n\r\n 1989 à 1990 Agent de propreté –Sarl NICKEL (Montpellier)\r\n\r\nCOMPETENCES PROFESSIONNELLES\r\n \r\n -Organiser le poste de travail en fonction des consignes\r\n -Contrôler les stocks et approvisionner en produits et matériels de travail\r\n -Effectuer le rangement des pièces et locaux\r\n -Nettoyer les sanitaires\r\n -Nettoyer et ranger les outils de travail utilisés\r\n -Respecter rigoureusement les consignes et mode d’intervention\r\n -Etablir le contact avec le public\r\n\r\nFORMATION PROFESSIONNELLE\r\n\r\nNiveau BEPC\r\n \r\n INFORMATIONS COMPLEMENTAIRES\r\n \r\nInitiation Excel 97\r\nFormation bureautique Word 2000\r\nFormation outils de production de la gestion – (suivi de production)\r\nNotions Internet \r\nNotions d’anglais scolaire\r\n\r\n \r\n','les matins du lundi au vendredi','8'),(4125,'Mme Amaghnouje','13001','0646133322','02051981','celibataire','association aide a domicile .et plusieur societe de menage ','tout les jours','30'),(4126,'Mme Jette Christelle','34790','0621809561','10 07 1973','marie','2 ANS CHÈQUE EMPLOI SERVICE CHEZ LES PARTICULIER','LUNDI JEUDI VENDREDI MATIN\r\n\r\n\r\nMARDI MATIN ET DEUX HEURES L\'APRÈS-MIDI','16'),(4127,'Mme MOREAU','59300','0951502258','19101984','marie','3 ANS EXPERIENCE DONT 1 ANS DANS LES ECOLES ET 2 ANS CHEZ LES PERSONNES AGEES','Exemple : Lundi matin, Mardi après-midi, etc...','50'),(4128,'Mme Dymphna Cahill','11100','0468329970','09/01/1972','marie','Je suis Irlandaise et je suis un ouvrier dur. Je comprends le francais et moi parlons francais de base.','Lundi a vendredi','40'),(4129,'Mme Abdelli/sonia','13013','0628490772','29/07/1975','celibataire','agent de service pour entreprise collectiviter et établissement hospitalier','lundi mardi jeudi vendredi','30'),(4130,'Melle Bénard','34430','0632791413','04011990','celibataire','Nombreuses heures de service à la personne en tout genre : ménage, babysitting, courses...','pendant les vacances scolaires, week-end et soirées en semaine','10'),(4131,'Melle HERSIN','59118','0685295218','14 NOVEMBRE 1991','celibataire','1 ans d\'aide ménagère à domicile ','Lundi mardi mercredi jeudi vendredi matin et apré-midi \r\nSamedi matin','20'),(4132,'Melle Laurent Cindy','13012','0624355360','12 Octobre 1980','autre','Hôtesse de caisse, vendeuse tabac-presse','Disponible du lundi au vendredi : matinée jusqu\'à 13h','20'),(4133,'Mme LENCZUK','30200','0687502698','17/11/1962','autre','AIDE A DOMICILE + AIDE SOIGNANTE + ENTRETIEN','TOUT LA SEMAINE LE MATIN','10'),(4134,'Mr LENCZUK JADWIGA','30200','0687502698','17/11/1962','autre','AIDE A DOMICILE \r\nAIDE SOIGNANTE\r\nENTRETIEN','LE MATIN','10'),(4135,'Mme Magalie Denis Laurens','34680','0685637386','18/12/1989','celibataire','1 an d\'èxpérience chez des particuliers.','Lundi matin et apès-midi\r\nMercredi matin et apès-midi\r\nVendredi matin et après-midi\r\nSamedi matin et après-midi','25'),(4136,'Melle Le Pabic Roseline','35000','063085173','11/08/1989','celibataire','3H de ménage par semaine chez une personne âgée + courses et accompagnement occasionnelle','Mercredi \r\nToute la semaine en fin d\'apres midi suivant mon emploi du temps scolaire','4'),(4137,'Melle Lefebvre Jennifer','59300','0327241959','17/11/1990','celibataire','titulaire du bac pro commerce je souhaite chercher dans le ménage car j\'aime le contact avec les gens et j\'aime aider ','lundi toute la journée ; mardi toute la journée ; mercredi toute la journée ; jeudi toute la journée ; vendredi toute la journée ; samedi matin','35'),(4138,'Melle ISSOUF FATIMA','13015','0698346251','12-10-1972','celibataire','j\'ai deja travaillé pour des societé de menage ainsi que pour une association d\'aide à domicile','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4139,'Melle Mawili Yama Lutchi','44300','0670599328','19121986','celibataire','femme de ménage 3mois à Chalon sur soane 2008-2009\r\nfemme de chambre 3mois hotel B&B et Ibis dijon\r\nfemme de ménage 3mois 2005-2006 Gabon ','Lundi,mardi, mercredi, jeudi,vendredi, samedi','22'),(4140,'Melle Gomes','66470','0683174503','24:11:88','autre','ash depuis octobre 2009 aa fin de contrat cdd le 31 octobre 2010','Exemple : Lundi matin, Mardi après-midi, etc...','39'),(4141,'Melle Buczniewicz Anna ','57070','06 38 98 99 03 ','17/07/1990','celibataire','2 ans d\'éxperience tant que femme de ménage reférence','tout de suite , du lundi au samedi de 8h00 a 19h00 ','30'),(4142,'Mme Geimer','54240','','54240','autre','\r\naide menagere toilette repassage cuisine soin ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4143,'Melle TRAORE','34000','0607869372','28/09/1988','celibataire','JUIN/JUILLET 07 OUVRIERE AGRICOLE(la Rosée MAUGUIO) \r\nDEC 07 HOTESSE D\'ACCUEIL (SFR BEZIER)\r\n debutfevr08/fevr09 serveuse et agent de service (restaurant universitaire)\r\n debut juin/juillet 09 serveuse et agent d\'hebergement(village club du soleil arc 2000)','tout les jour a partir de 18h( car je suis en stage)et le week end a temps plein ','20'),(4144,'Mme ','13009','0413916164','30091971','marie','JE RECHERCHE TU TRAVAILLE MENAGE JAI TRAVAILLE DANS LES ECOLE ','LUNDI MARDI MERCREDI JEUDI VENRDEDI','3H'),(4145,'Mme Digo Mchindra Anissa','13015','06 49 45 76 47','27 04 1988','celibataire','JE N\'ai aucune experience dans le menage mais dans le repassage oui\r\ncar j\'etais en ecole de couture','lundi mardi mercredi jeudi vendredi matin et apres mimdi ','6H'),(4146,'Melle Autfray Rosalie','34000','0662667041','05 07 1984','celibataire','aide ménagère chez particulier','du lundi au vendredi de 17h à 1samedi à partir de 8 heures','9'),(4147,'Mme Nouar','13015','0681164875','01/02/1968','marie','2ans dans association et 1ans chez particulier',' lundi apres midi mardi journée mercredi journé jeudi apres midi vendredi apres midi samedi journée','25'),(4148,'Melle REAL ALEXANDRA','34690','0620608329','21-01-1992','celibataire','Petits boulot d\'été menage.\r\nVente\r\nPeinture\r\nPaysagiste (entretiens de jardins, créations)\r\nPetits stages : esthétiques, coiffure.','Lundi, mardi, mercredi, jeudi, vendredi. Journées completes.','35'),(4149,'Melle Sommer Sylvie','57150','0626640492','28/04/78','autre','j ai travaillé deux ans en maison de retraite en tant qu agent d entretien et aide a l apersonne et j ai egalement travaillé a cours therme en menage a domicile','un lundi /2 toute la journée l autre lundi a partir de 14h15 et le matin de 8h20 a 10h45\r\nmardi 1/2 de 8h20 a 10h45 et a partir de 14h et l autre mardi a partir de 16h30\r\nmercredi 8h20-10h45 puis a partir de 14h \r\njeudi 1/2 horaire matin tjr pareil reste de la semaine et l apmidi 1/2 a partir de 14h ou a partir de 16h15\r\nvendredi 1/2 a partir de 16h15 1/2 a partir de 14 (non dispo les matin en ce jour) samedi 1/2 oui tte la journée 1/2 a partir de 16h15 et le matin de 8h20 a 10h45 dimanche OUI tous les dimanches','20'),(4150,'Melle Auzilhon','34000','0626371912','140890','celibataire','','matin,midi ','2'),(4151,'Mme De Faria','27200','0667066926','30/05/1990','celibataire','j\'ai fait des ménages dans plus de 15 domicile que se soit, appartement, maison , villa, ménage interieure ou exterieure (tonte de pelouse , arrosage de plantes ect ..) pendant mais deux dérniéres année d\'étude, les week end ','Du lundi au dimanche a toutes heures ','40'),(4152,'Mme Founas','57220','0689808545','05121964','marie','','Exemple : Lundi matin, Mardi après-midi, etc...','6'),(4153,'Melle ETANGSALE','35700','0637869566','18/02/1978','celibataire','PLUS DE 5 ANS CHEZ LE PARTICULIER EN QUALITE D\'EMPLOYEE DE MAISON','LUNDI MARDI MERCREDI JEUDI VENDREDI SAMEDI DE 8H30 à 12H30','20'),(4154,'Melle Cours Aurore','33270','0683088197','14 avril 1992','celibataire','Aucune experience dans le menage, juste à la mairie pour de l\'archivage et de la mise a jours informatique d\'etats civils.','Du lundi au vendredi , de 8h à 18h','35'),(4155,'Mme Bord','30900','0466298896','29031978','marie','maison de retraite,et chez beaucoup de particuliers 5 ans d\'experience','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4156,'Mme Bord','30900','0466298896','29031978','marie','maison de retraite,et chez beaucoup de particuliers 5 ans d\'experience','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4157,'Mme Bord Stephanie','30900','0466298896','29031978','marie','5 ans chez particulier et un an en maison de retraite','tous les jours sauf le mardi aprés midi','20'),(4158,'Mme Corbiere Yasmina','13009','0667913499','12031964','marie','31ans repassage traditionnel.','9h30a15h du lundi au vendredi','20'),(4159,'Mme Garonnat Stephanie','66680','0666355697','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4160,'Mme Garonnat Stephanie','66680','0666355697','15011979','marie','j ai travaille 6 ans a l\'association joseph sauvy j ai un BEP service aux personnes','lundi apres midi et jeudi apres midi','6'),(4161,'Melle Darmon Anouk','13001','0660745285','08-05-1990','celibataire','3ans d\'activités chez de nombreux particuliers','tous les jours meme en fin de semaine','35'),(4162,'Melle TROLARD Aurélie','57480','0674585387','18/06/85','celibataire','* 2ans de vente en boulangerie\r\n* 1an d\'agent commercial rayon boulangerie\r\n* 1an1/2 agent d\'accueil en site touristique\r\n* ménage et baby sitting en emploi saisonnier\r\n* reprise l\'année dernière études en fleuristerie','disponible tous les lundis (journée complete)\r\nles midis de 12h à 14h\r\nles soirs de semaine après 18h','8'),(4163,'Mme Astié Jennifer','34980','0615853413','03/01/1991','celibataire','ménage durant deux mois dans un appartement.\r\nménage durant 1 mois dans des bureaux d\'une agence immobiliere.\r\n','Le mois d\'aout complet.\r\ndisponible tous les jours, pour toutes heures proposées.\r\nJe suis motivée, efficace et rigoureuse dans mon travail.\r\n ',''),(4164,'Melle Thiec Kristel','13006','06.25.71.30.55','09/04/1988','celibataire','cdi en tant ke femme de chambre','disponible ','35'),(4165,'Melle CAZANOVE Virginie Marie-Josée','35000','06 89 65 61 35','16 août 1985','celibataire','Agent de service à Brico Dépôt :\r\nménages de bureaux et sanitaires','matins : lundi , mardi , mercredi, vendredi\r\naprès-midi: lundi, mardi, mercredi,\r\nvendredi','20'),(4166,'Melle Cailleret Perrine','34070','0629379414','19/07/1988','celibataire','01/07/2010 au 31/07/2010 : Agent Technique pour la mairie de Villabé (91)\r\n01/10/09 au 31/01/10: Aide à domicile ( ménage, préparation de repas, gardes d’enfants..)\r\nDu 02/08/09 au 24/08/09 : Animatrice en Colonie avec les éclaireuses et éclaireurs de France ( Enfants Handicapés)\r\nDu 01/03/09 au 31/06/09 : Barmaid, plonge, cuisine à AUTOGRILL\r\nDu 20/09/08 au 01/12/08 : HOtesse de caisse à IKEA sur Evry (91) \r\nDu 01/04/08 au 31/08/08 : Vendeuse / Hôtesse de caisse à Décathlon à Sainte Geneviève des Bois (91)\r\n\r\nEt pendant les vacances scolaires : Centres de loisirs et colonies.\r\n','Les jeudi, vendredi et quelques week end . ','15'),(4167,'Mme Chahmi Linda','13006','0496120719','06/10/1988','autre','expérience professionnelles:\r\n- auxiliaire de vie auprés des personnes agées, surveillante scolaire montreal, aide ménagere au canada ','lundi, mardi, mercredi, jeudi, vendredi,samedi,dimanche matin pendant les vacances scolaire dés la rentrée tout les jours ','70'),(4168,'Melle BRIKANA','35000','0610554585','27/07/1977','celibataire','2010 : service a la personne (formation), 2007 a 2009: aide menagere, garde d enfants, entretien courant de la maison, menage, repassage, preparation des repas.','lundi, mardi,mercredi,jeudi,vendredi, matin et soir','25'),(4169,'Melle BRIKANA A. Liliane','35000','0610554585','27/07/1977','celibataire','2010 : service a la personne (formation), 2007 a 2009: aide menagere, garde d enfants, entretien courant de la maison, menage, repassage, preparation des repas.','lundi, mardi,mercredi,jeudi,vendredi, matin et soir','25'),(4170,'Melle Saboyombo Jordane','35000','0636462930','190485','celibataire','3ans expériences dans le ménage','lundi au vendredi matin','10'),(4171,'Mme Frank Bernasconi','35000','0674273020','09/04/87','marie','a deja travailler pour les particuliers, en plus de mes études. ','tous les jours pendants les vacances.','30'),(4172,'Melle Maillard','35000','0698110854','09/12/1984','celibataire','nettoyage en maison de retraite.\r\n\r\nà la Roseraie à Rennes , et en maison médicale sur Châtellerault. ','libre toute la semaine en juillet, aout et septembre. ','20'),(4173,'Mme PTASZYNSKI MARYLENE','34670','0622370058','310863','autre','SANS','Du lundi au vendredi toute la journée','39'),(4174,'Mme GERARD Laury','44700','0630032500','17/06/1988','autre','Laury GERARD\r\n95 rue de la patouillerie bat 8N\r\n44700 ORVAULT\r\nPort : 06.30.03.25.00\r\nE-mail : lg44000@hotmail.fr\r\n\r\n\r\nFEMME DE MENAGE\r\n\r\n\r\nFormations\r\n\r\n• Octobre 2008 Formation de femme de chambre au club med Vittel .\r\n• 2007 Formation de décoration d’intérieur au CNFDI à Paris.\r\n• Juin 2006 BEPA services aux personnes au lycée Gabriel Deshayes à Saint-Gildas-Des-Bois\r\n\r\n\r\nExpériences Professionnelles\r\n\r\n• Octobre 2008 à mai 2009 \r\nLingère au Club Med Val Thorens\r\n• Novembre 2008 \r\n Femme de chambre au Club Med Val Thorens\r\n• Septembre 2008 \r\nAide familiale (babysitting et aide ménagère) Nantes \r\n• Février à Juin 2008 \r\nAide dans l’entreprise familiale Saint-Nazaire\r\n• Décembre à Janvier 2008 \r\nTéléprospectrice à G et A links Nantes\r\n• 2007 \r\n Inventaire au Décathlon de Trignac et au Carrefour market Saint-Nazaire\r\n• Juin 2007 \r\nTéléprospectrice à Phone océan Saint-Nazaire\r\n• Mai 2007 \r\nMise sous pli des documents électoraux Saint-Nazaire\r\n• Avril 2007 \r\nvendeuse au magasin « Le Nordet » Croisic\r\n• 2004 à 2007\r\nBaby-sitting régulier auprès d’enfants âgées de 2 à 11ans Saint-Nazaire\r\n\r\n Compétences \r\n\r\n• Organisation\r\n• Discrétion\r\n• Autonomie et attitude à la responsabilité\r\n• Règles d’hygiène et de sécurité\r\n','LUNDI MATIN, MARDI MERCREDI JEUDI VENDREDI matin et apres midi.\r\n','30'),(4175,'Melle Le Turnier','34000','0648278498','14/08/87','celibataire','durant 6 mois j\'ai travaillée avec ADAP service. 35h semaine. ménage aide à domicile aide aux repas ','disponible : mardi jeudi vendredi ','10'),(4176,'Melle BORNAT Nathalie','91270','0682669118','29/10/80','celibataire','','du lundi au samedi','35'),(4177,'Melle Stubbe Nathalie','57100','0382828757','22031969','celibataire','experiences de 3 ans ','le lundi mardi jeudi vendredi ','4'),(4178,'Mme Blanc','13006','0668661764','14 08 1977','marie','Employé de service dans une société de restauration dans un hôpital,effectuant des taches ménagères suivant les plannings tout en respectant l\'hygiene.\r\nje suis entièrement à l\'écoute de votre proposition','disponibilité divisé en 2 semaine:\r\n-Semaine 1 : lundi matin et jeudi matin ou vendredi\r\n-Semaine 2 : mardi après midi et mercredi ou samedi matin','8'),(4179,'Melle Auzihon','34000','0626371912','14.08.90','celibataire','Année 2010 : Baby-sitting le soir d’un enfant en bas âge\r\n\r\n6 avril au 16 avril 2010 : Stage maraichage, vente, « Les fruits de la mourre », Mauguio\r\n\r\nJuillet 2009 : Cueillette des abricots dans la Vallée du Rhône\r\n\r\n12 octobre au 30 octobre 2009 : Stage vente en horticulture,\r\n« Les Serres de Saint Andrée », à Saint André de Sangonis \r\n8 juin au 26 juin 2009 : Stage vente en horticulture,\r\n« Les Serres de Saint Andrée », à Saint André de Sangonis \r\n26 janvier au 13 février 2009 : Stage vente en horticulture,\r\n« Les Serres de Saint Andrée », à Saint André de Sangonis \r\n\r\nJuillet 2007 : Cueillette des abricots dans la Vallée du Rhône\r\n\r\nJuillet 2006 : Baby-sitting enfant de bas âge pendant un mois tout les jours.\r\n','lundi, mardi, mercredi, jeudi, vendredi, samedi, dimanche ','8'),(4180,'Melle Alexis','93800','0608302168','21081980','celibataire','aide a domicile 2008 paris , aide a domicile 2009 93','lundi, mardi, mercredi, jeudi, vendredi, samedi matin.','35'),(4181,'Melle Evrard','57000','0620442921','01/03/1982','celibataire','','du lundi au vendredi, tous les matins\r\nmercredi et samedi toute la journée','25'),(4182,'Mme ','35850','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4183,'Melle Vilboux','35000','0686618227','16/05/1988','celibataire','vendeuse et hotesse de caisse dans un magasin de décoration depuis 3ans','disponible les mardi et vendredi toute la journée','10'),(4184,'Melle Deleage Fanny','35000','0677364823','27/04/1988','celibataire','Je suis étudiante en école d\'ingénieur de chimie. Je n\'ai jamais travaillé en agence pour de ménages mais je suis vraiment très motivée pour payer mes études. J\'ai déjà fait beaucoup de travaux durant les étés et pendant ma scolarité. Je suis très soigneuse au niveau du ménage.','Du lundi au vendredi en septembre 2010','39'),(4185,'Melle Bourdin','13012','0670824605','21/09/1991','celibataire','J\'ai fais quelque fois des menage a domicile il y a 1 ans chez des personne agée ou autre mais je ne suis jamais passé par une agence.\r\n','En semaine et pluto en matiné ou entre midi et deux.',''),(4186,'Mme Fourquet Christelle','66000','0468342815','01 01 1969','marie','1 an pour le conseil general de gré a gré et depuis octobre 2009 chez un particulier ','mardi matin et apres midi jeudi apres midi vendredi matin\r\n\r\ncar las autre jour je suis deja chez une personne','10'),(4187,'Mme Fourquet Christelle','66000','04 68 34 28 15 ','01 01 1969','marie','','je vous et deja envoyer un mail je serrai disponible a partir du 26 aout reste avotre disposition cette semaine pour vous portez mon cv en vous remerciant',''),(4188,'Mme IDIR Née ZAMOLO Lydie','67600','0647930011','26091976','marie','aide à domicile à l\'ABRAPA de Selestat depuis le 20 JUILLET 2009','de suite','30'),(4189,'Melle MSAIDIE Faouzia','13700','0629567482','24/01/1990','celibataire','obtention de BEP Carrieres Sanitaires et Sociales\r\nStage en maison de retraite \r\nEntretien de locaux(DIA..)','LUNDI ,MARDI , MERCREDI, après midi et soir ','20'),(4190,'Mme Bonnis Yamina','13001','0615893603','13 Mars 1957','marie','10 années de ménage chez les particuliers ainsi que dans les hotels.Nettoyage des chambres changement de draps Etc.','Lundi ap.Mercredi ap.Jeudi ap.','20'),(4191,'Melle Bouallagui','57050','0629217635','06/12/1989','celibataire','agent d\'entretien a IKEA','aprés 18h','20'),(4192,'Mme Bord','30900','0466298896','29031978','autre','a domicile et maison de retraite 5 ans d\'experience','tos les jours sauf mardi aprés midi','20'),(4193,'Mme MULLER-BERGANTZ','57300','0680410435','25/04/54','marie','secrétaire\r\naide maternelle (école)\r\nje me retrouve sans ressources et ai absolument besoin de travailler\r\nje suis volontaire et dynamique\r\n','lundi, mardi, mercredi, jeudi vendred,','35'),(4194,'Mme Blanc Manon','13008','0325906745','16121991','celibataire','Débutante.','tous les jours à partir de début août jusqu\'a la fin du mois !','35'),(4195,'Melle Mouazan','35310','0685251810','17/07/1988','celibataire','2 ans en tant que jeune fille au pair, hôtesse de caisse, animatrice en centre de loisirs','lundi, mardi, jeudi, vendredi éventuellement le samedi de 9h à 15h30','30'),(4196,'Melle Vettard','34000','0609590150','30.08.1962','celibataire','Assistante maternelle, aide auprès d\'une personne âgée et invalide dans le cadre de l\'AFPA, standard, accueil, secrétariat...\r\nJe suis cependant tributaire des transports en commun, n\'ayant pas le permis, je suis domiciliée à Montpellier dans le quartier Pompignane.','Tous les matins du lundi au vendredi, de 8h à 12h','20'),(4197,'Mme Talbi Rabha','57970','0632737031','01 01 1981','marie','GARDE D\'ENFANT','TOUS LES JOURS','30'),(4198,'Melle Charlène Even','22300','0631811308','21/09/92','autre','- Baby-sitting pendant 2 semaines 24h/24h\r\n- Cours de soutien en avril 2009\r\n- Ramassage de cocos en août 2009\r\n- Actrice pour un court-métrage en février 2010\r\n','Tout le mois d\'août puis les weekends à partir de Septembre.','35'),(4199,'Melle AMESIEN Malika','93600','0646626159','10/11/88','celibataire','BEP MAINTENANCE ET HYGIENE DES LOCAUX ','MARDI MATIN,JEUDI MATIN,VENDREDI MATIN','6'),(4200,'Melle AMESIEN Malika','93600','0646626159','10/11/88','celibataire','BEP MAINTENANCE ET HYGIENE DES LOCAUX ','MARDI MATIN,JEUDI MATIN,VENDREDI MATIN','6'),(4201,'Mr LAURENT Morgan','44230','0668971389','19/08/1983','celibataire','Bonjour, J\'ai toujours travaillé dans le domaine de la grande distribution et je ne comptais pas mes heures et mon implication. Je cherche un emploi en supplément de celui que j\'ai actuellement. Je suis motivé, toujours soucieux de la qualité du travail rendu et de la satisfaction de la clientèle. ','Lundi, Mardi Matin, Vendredi matin, Samedi matin ou après midi (1 semaine sur 2)et le dimanche.','12'),(4202,'Melle BALDACCHINO Alissia','13011','06 37 80 55 67','21-10-1992','celibataire','avril/mai 2009 : aide ménagère chez des particuliers - marseille\r\n\r\njuillet/aout 2009 : aide ménagère - camping \"l\'arinella bianca\" - ghisonnaccia (haute corse)\r\n\r\nseptembre/octobre 2009 : aide ménagère - restaurant \"le fruit de la passion\" 13011 marseille','semaine et week-end','35'),(4203,'Melle Youssouf Ahmed Cynthia','13013','0613661616','16/12/1989','celibataire','Aout 2009: Aide a domicile Job èté','Tout les jours','7'),(4204,'Mme Colletaz Jodelle','13400 Auba','0649366291','15/01/1982','marie','','Lundi,mardi, mercredi, jeudi, vendredi,samedi.','20'),(4205,'Melle Sépare Djemila','35135','0660085140','25/06/1989','celibataire','J\'ai un ans d\'expérience dans le ménage','tout les jours de 7h à 20h','30'),(4206,'Melle Sylla Fatoumata','34000','0684843778','09>>>>>>>>>>>./','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4207,'Melle Sylla Fatoumata','34000','0684843778','09>>>>>>>>>>>./','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4208,'Melle Sylla Fatoumata','34000','0684843778','09>>>>>>>>>>>./','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4209,'Mme Desmaris','13011','0491453924','25/10/1969','marie','1er emploi occuper 87/90 vendeuse 2eme emploi 95/98 agent d entretien broussant 98/2002 agent d entretient snce 2002/2008 conger parentale 2008 agent d entretient fin 2008 perdu mon travaille suivi rsa pour formation aide a domicile travaille qui me tien a coeur marier 4 enfants garde assuree merci besoin de travailler ','lundi matin 9h a12h mardi 9h a 12h jeudi 9h a 12 vendredi 9h a 12h et 1 samedi sur 2','15'),(4210,'Mme Theissen','57200','0387096721','04/07/1976/','marie','2 années','lundi au vendredi','35'),(4211,'Melle Hotton Mélodie','55700','0963663048','11/08/1988','autre','personnes serieuse et motivée experience dans le domaine de la vente avec contact client! personne aimable et serviable','tout les jours sauf mercredi et week -end','18'),(4212,'Mme Baudouin Isabelle','44700','0632006715','16/04/1958','marie','Animation auprès de personnes agées( maison de retraite )\r\nRemplacement aide ménagère en 1982 à Tours\r\nAnimatrice conseil municipal d\'enfants ,accueil périscolaire, Aide à ma maman en fin de vie ( hospitalisation à domicile)\r\nBénévolat auprès de personnes agées','Lundi matin, Mardi matin, Jeudi matin','12'),(4213,'Melle HNINE','13013','0603480654','12121970','autre','PLU DE 5AN','LUNDI MARDI JEUDI VENDREDI ','20'),(4214,'Melle BOUCLET Angeline','45100','0236120664','17/04/1982','celibataire','CHR ORLEANS service long sejour pendant 4 ans comme ASH soins et entretiens','lundi mardi jeudi vendredi a partir de 9 h ','20'),(4215,'Mme Roisse Nolwenn','35000','0689080346','07.04.1987','celibataire','Actuellement agent d\'entretien à temps partiel dans un immeuble et une résidence étudiante : entretien des kitchenettes, salles de bains, WC, couloirs, escaliers, poubelles.','Tous les matins 7j/7.','10'),(4216,'Mme Bord Stephanie','30900','0466298896','29031978','autre','mison de retraite,et 4 an a domicile','tous les jours sauf mardi aprés midi','30'),(4217,'Mme Perez Patricia','57380','0387812207','11.04.1957','marie','10 années de femme de ménage, garde d\'enfants, aide a domicile, dame de compagnie au Havre, lettres de satisfaction a l\'appui, je viens de démménager du Havre vers Faulquemont en Moselle et je recherche un emploi sur Faulquemont/Créhange ou Saint Avold','Tous les jours, matin, midi ou après midi, nombre d\'heures selon demandes','20'),(4218,'Melle ASERVADOMPOULE Cathy','13005','0610127830','23091980','celibataire','Assistante de vie, Agent d\'entretien, ATSM(Agent polyvalent), Vendeuse','Du Lundi au samedi de 8h00 à 17h00','35'),(4219,'Melle PAILLAUX Noémie','66000','0603811911','31 mars 1990','celibataire','J\'ai plusieurs fois fait le ménage chez moi.\r\nA part cela je n\'ai aucune expérience mais j\'espère que vous me permettrer de pouvoir en acquérir et avoir de l\'expérience','Lundi aprés-midi, Mardi après-midi, Mercredi matin, Jeudi après midi, Vendredi après-mifi','8'),(4220,'Melle Perez Aurelie','34190','0634351820','13031986','celibataire','J\'ai travaillé en tant que agent de service hospitalier en clinique pendant 7mois, puis j\'ai travaillé a domicile puis en maison de retraite ou jai pu effectuer les taches de nettoyage chambres sanitaire,service repas, aide a la toilettes, aides aux repas, sortie etc','du lundi au samedi de 8h a 18h','20'),(4221,'Melle Guernalec Marie','35340','0618301326','30/08/1988','celibataire','animation dans des centres de loisirs','du lundi au samedi toute la journée','35'),(4222,'Melle Guernalec Marie','35340','0618301326','30/08/1988','celibataire','animation dans des centres de loisirs','du lundi au samedi toute la journée','35'),(4223,'Mme Robert Ludivine','34300','0499412090','26051982','celibataire','9 ans d\'esperience dans ce metier j\'ai travailler dans les bureau chez des particulier dans les metro comme agent d\'entretien industrielle ','tout les jours de 8H a 21H','20'),(4224,'Melle BENET Gwenaëll','44300','0664257150','26/11/1984','celibataire','Je n\'ai jamais réellement travaillé en tant que femme de ménage.\r\nJ\'ai exercé dans des structures de garde d\'enfants nécessitant de l\'organisation, du rangement et une certaine hygiène comme : \r\nBoulangerie-pâtisserie\r\nCentre de vacances\r\nFerme pédagogique\r\nDomicile de particuliers\r\n\r\nJ\'apprécie l\'ordre et la propreté, du sol au plafond en passant par les portes de placards et poignées de portes!\r\n\r\nJ\'aime me rendre utile, avec rigueur, et j\'apprends très rapidement.','J\'ai un contrat de garde d\'enfants du lundi au vendredi (sauf mercredi) de 16h30 à 19h30. En dehors de ça, je suis entièrement disponible, même les samedi, dimanche et jours fériés.','30'),(4225,'Mme Blasselle Stéphanie','59100','0659326752','24/11/1979','autre','Actuellement en formation d\'Assistante Commerciale Multicanal jusqu\'au 10/08/2010 je recherche un emploi dans l\'administration, car après un accident du travail avec reconnaissance TH sans adaptation du poste de travail, je ne peux plus excercer mon métier d\'auxiliaire de vie mais je souhaite garder un contact avec le secteur social.\r\n2003-2009\r\nAuxiliaire de vie à domicile: aide aux actes quotidiens de la vie (toilette, lever, coucher…), participation aux soins infirmiers et à la prise des médicaments. Préparation et aide à la prise des repas, utilisation d’appareils médicaux (lève-personne…) et d’un véhicule pour personne handicapée. Accompagnement extérieures (sorties, courses, RDV…) sur la région Lilloise.\r\n\r\n2000-2003\r\nAssistante de vie, assistante de convivialité : aide et accompagnement auprès des personnes atteintes de la maladie d’Alzheimer et isolées (organisation d’activités, accompagnement RDV hôpital…). Travail de médiation : dans le cadre d’information et d’actions menées pour l’aide à la vie quotidienne (ouverture dossier CAF, APA…) à Roubaix.\r\n\r\n','Du lundi au vendredi','35'),(4226,'Mr Sunkur','91320','0612554615','01/04/1986','celibataire','Octobre 2009- Juillet 2010 :Employé libre service produits frais ,Arcueil (94)\r\nJuillet 2009 - Aout 2009 : Caissier , Villebon(91)','lundi mardi mercredi jeudi et vendredi matin et apres midi','20'),(4227,'Melle Bessour','13014','0609754810','25/09/1992','celibataire','','Tous les jours.','35'),(4228,'Mme Derbal Bakitha','91270','0634728610','23/08/91','celibataire','SECRETARIAT','DISPONIBLE tout le temps','25'),(4229,'Mme MONCHATRE FLORENCE','45490','0964228183','06/09/1966','marie','Domaine du tourisme, grande distribution. Principalement poste d\'accueil et renseignement.','Lundi matin et après-midi\r\nMardi matin et après-midi\r\nJeudi matin et après-midi\r\nVendredi matin et après-midi','24'),(4230,'Mme Massol Manon','34770','0663456422','30/12/1991','celibataire','Ménage a domicile chez une personne agée depuis Presque 2ans','Lundi Mardi Mercredi Jeudi Vendredi Samedi ','35'),(4231,'Melle Boyadjian Jennifer','13011','0627949680','14/09/1991','celibataire','etant esthéticienne je suis trés ordonnée, soigneuse et trés organiser.\r\nJe suis maniaque\r\nSa fait plus d\'un an que je m\'occupe de l\'hygiene de mon centre de Spa beauté','Tous les matins','7'),(4232,'Melle Boyadjian Jennifer','13011','0627949680','14/09/1991','celibataire','etant esthéticienne je suis trés ordonnée, soigneuse et trés organiser.\r\nJe suis maniaque\r\nSa fait plus d\'un an que je m\'occupe de l\'hygiene de mon centre de Spa beauté','Tous les matins','7'),(4233,'Mme Arabi Senia','34500','0621195633','22 06 1980','marie','','landi matni et mardi apré midi','08'),(4234,'Mme Cathy Baril ','66500','','210761','autre','','lundi matin apres midi 18h a6h du matin etla semaine ',''),(4235,'Melle Libert Virginie','13009','0635216916','22/02/1988','celibataire','depuis 3ans ménage chez des particuliers dans de grandes villa sur st cyr sur mer pendant la période estivale. (villa de location)','tout les jours à toutes heures jusqu\'au 1er septembre.\r\npuis étant étudiante infirmière ce sera en fonction de mon emploi du temps. Tous les soirs après 16h et les weekends.','20'),(4236,'Mme ','13015','','','celibataire','agen entretien ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4237,'Melle ISSA SALIMA','13002','0698287822','04051980','celibataire','2000/2001FEMME DE CHAMBRE A LA RÉUNION 2000 coiffeuse 2002intervenant a domicile aupres des enfants de 2 a 3 ans a marseille2010 femme de chambre sofitel ','a partir de midi ','4h'),(4238,'Melle ISSA SALIMA','13002','0698287822','04051980','celibataire','2000/2001FEMME DE CHAMBRE A LA RÉUNION 2000 coiffeuse 2002intervenant a domicile aupres des enfants de 2 a 3 ans a marseille2010 femme de chambre sofitel ','a partir de midi ','4h'),(4239,'Melle Giry Anne','33000','0680301169','28 avril 1986','celibataire','Ménage et repassage chez des particuliers pendant deux ans','Mardi matin, jeudi matin et vendredi matin','10'),(4240,'Mme Sabrina Belaribi','13003','0635459432','24091990','marie','un stage dans une maison de retraite et des menage chez les gent a domicil','je suis libre tous les jour matin et soir','8h'),(4241,'Melle MAI Anh Tam','34070 mont','0672597826','16111987','celibataire','j\'ai fait le femme de menage à domicile sur paris, dunkerque.. pendant 6 mois.','toute la semaine','21'),(4242,'Mme Thirion Liliane','57670','0627713203','09041966','autre','j ai travaillé en tant emploié de maison ménage et repasage et repas la je travaille en chéque emploie je fait des ménage et repasage j aime le contacte et j adore se métiets sa fait plus de dix ans que je fait ce bolo','lundi de14heure merccredi 14heure jeudi de 8h a 11heure et le soire ','12'),(4243,'Mme Zoubir','34080','0634300680','02/02/1980','marie','aide domicile\r\nchez particullier','tous les joures','20'),(4244,'Melle Guilloux Nathalie','29280','0683600908','13/05/1967','celibataire','agent hospitalier en residence et chu, menage chez des particulier cesu, menage en pizzeria et hotellerie.','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4245,'Mme ','30300','0466631209','17061962','marie','15 ANS EXPERIENCE CHEF D EQUIPE A LA PREFECTURE DE L AIN ET COMMISSARIAT DE POLICE ET DEJA TRAVAILLE CHEZ DES PARTICULIER NOTAMENT CHEZ UN CHEF D ENTREPRISE','LE MATIN CAR L APRES MIDI JE FAIS DU MENAGE','2H'),(4246,'Melle Mulas Stella','34090','0659392822','22/02/1989','celibataire','J\'ai travaillé 4mois dans un hotel (menage+repassage) et j\'ai fait de nombreux menages ( bureaux d\'entreprise, gites ruraux et maisons de particuliers) depuis 5ans en paralleles de mes etudes','Le tous les jours pour mois d\'aout et à mi temps de septembre à juin, je pourait adapter mon emploi du temps de cours en fonction de vos horaires ','25'),(4247,'Mme Viande Isabelle','30000','09 51 28 90 72','30/07/1963','autre','j\'ai une expérience de 10 ans en tant qu\'aide ménagère à domicile chez des particuliers.Préparation des repas, courses, ménage, repassage, aide dans les papiers administratifs. je suis appréciée pour mon honnêteté, mon assiduité au travail et mon sens de l\'écoute.','lundi toute la journée, le mardi toute la journée, le jeudi(4 h), le vendredi(4 h), 2 samedis par mois toute la journée jusqu\'à 22 h00.','30'),(4248,'Mme ','30000','09 51 28 90 72','30/07/1963','autre','j\'ai travaillé en tant qu\'aide ménagère chez des particuliers(en majorité des personnes âgées) pendant près de 10 ans .j\'ai effectué la préparation des repas, les courses, le ménage, le repassage et l\'aide aux papiers administratifs. ces personnes ont apprécié mon honnêteté, mon assiduité au travail, ma discrétion et ma disposition à l\'écoute.','Lundi toute la journée, mardi idem, jeudi 4 h ; vendredi 4 h; 2 samedis/mois toute la journée jusqu\'à 22 h.','30'),(4249,'Mme EZZAGZAOUY','34080','0627053449','18/04/1983','celibataire','Durant un an j’ai travaillé à l’hôtel B&B de Saint Jean de Védas. J’étais chargée de l’entretien de 4 chambres par heure. Auparavant, j’ai acquis de l’expérience comme agent d’entretien dans des entreprises et chez des particuliers.\r\nAujourd’hui, je travaille chez ARENAR en tant que femme de chambre. Cependant mon emploi étant à temps partiel je souhaiterais avoir un emploi à temps complet.','Du lundi au dimanche matin et après midi','35'),(4250,'Melle Endalle Ewanjè Ange Marie Ingrid','3526','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4251,'Melle WOLGENSINGER Caroline','29200','0298208550','24/02/1982','autre','J\'ai une expérience de 4 ans comme aide à domicile mandatée par Fami-Emploi 68: ménage, repassage, garde d\'enfants.','toute la semaine','20'),(4252,'Melle Estelle','13016','0663127982','28 01 1982','celibataire',' je vien de l,allemengne etj;ai travailler sur le menage environ 3ans merci.','lundi, mardi ;mercredi,jeudi,vendredi','12'),(4253,'Mme Lefour Veronique','35250','02.99.55.08.74','27/04/1980','marie','1 an d\'expérience en association d\'aide a domicile.(l\'Arbre au soleil)Ménage, courses,toilette et soins.\r\n1 an d\'experience comme employé de maison chez des particuliers.\r\n1 1/2 d\'expérience comme employé dans une ecoles (Ménage,sevice cantine,garderie.....)\r\nFemme de ménage en mairie.\r\nAmp en centre de traumatisé cranien.\r\nOrthoprothésiste en centre de réeducation.\r\n\r\n\r\n','Lundi apres midi\r\nMardi\r\nJeudi\r\nVendredi','20'),(4254,'Melle LE CORRE Pascale','29200','0632000288','22 01 62','celibataire','27 ans de commerce et restauration','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4255,'Melle Marie France SANTIAGO','13016','06.26.15.40.01','2/08/1974','celibataire','\r\n Expériences professionnelles\r\n\r\n2007-2010 Auxiliaire de vie\r\n Maison de retraite, Marseille\r\n - Aide au lever, au coucher et aux soins d’hygiène\r\n - Préparation et aide à la prise des repas et des travaux ménagers\r\n - Aide aux démarches administratives, aux sorties et aux courses \r\n\r\n2004-2005 Vendeuse\r\n Jennyfer, Vitrolles\r\n - Réception des marchandises\r\n - Mise en rayon\r\n - Conseil auprès de la clientèle\r\n - Vente\r\n\r\n1991-2003 Technicienne de surface\r\n MAAF Assurances, Marseille\r\n Hôtel Balladins, Gémenos\r\n - Entretien quotidien des locaux et des sanitaires\r\n - Remise en état des chambres (25 par jour en moyenne)\r\n\r\n\r\n','totalement disponible ','30'),(4256,'Melle Stillitano Stella','57350','0680230320','27/08/1971','celibataire','experience chez proper,\r\nde plus on dit de moi que je suis perfectionniste et maniac du ménage,pour complement de salaire','le soir a partir de 19h','8'),(4257,'Melle Stillitano Stella','57350','0680230320','27/08/1971','celibataire','experience chez proper,\r\nde plus on dit de moi que je suis perfectionniste et maniac du ménage,pour complement de salaire','le soir a partir de 19h','8'),(4258,'Mme KERAUDREN MARTINE','22560','0698230071','150762','marie','Bonjour,\r\nje recherche des heures de ménage, repassage auprès de particuliers, personnes âgées.\r\nJe travaille dans le secteur médical et souhaite à présent aménager mon temps de travail pour réduire mes heures et pouvoir me consacrer d\'avantage de temps libre.\r\n\r\n','je suis disponible semaine impaire :\r\nle lundi, mardi et mercredi après-midi.\r\nles semaines paires :\r\nle jeudi et vendredi après-midi.\r\nJe suis du secteur LANNION dans les côtes d\'armor.','20'),(4259,'Mme DESCHAMPS ROSELYNE','35700','06 32 58 94 73','03/10/1967','autre','aide à domicile de septembre 2008 à avril 2010\r\nagent hospitalier d\'avril 1993 à mai 1994\r\nemployée de maison de septembre 1987 à janvier 1988','tous les jours de la semaine matin et après-midi','35'),(4260,'Mme Moguet Maryse','59296','0327413361','03041961','marie','travail 5h d une epicierie et son domicile et d une personne agee avec enfant handicapé et j ai soigne une personne en fin de vie','lundi apres midi mardi mercredi jeudi la journée et le vendredi matin samedi journée','25'),(4261,'Melle Moll','66100','0688942881','22/06/1990','autre','','tout les jours de la semaines a partir de 7h30 ','30'),(4262,'Mme BOOTO','75019','0631445244','19/08/1986','marie','juillet 2010 : aide ménager chez le particulier ( declic)\r\nmai 2010:assistante de vie chez le particulier (aide ménager ,course ,accompagnement)','lundi au vendredi , matin et après midi sauf le mercredi l\'après midi','20'),(4263,'Mme DEDRY SYLVIE','66750','0643105828','16/06/1972','marie','Femme de ménage dans camping et actuellement femme de chambre hotel mas d\'huston saint cyprien(jusque juin) et depuis juin responsable service petit dejeuner le matin et entretien parties communes et inspection chambres l\'après midi toujours même hotel ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4264,'Mme Constant Corinne','13014','0623912930','19101963','celibataire','plus de 10ans d\'expériences','tous les matin a partir de 9h','20'),(4265,'Melle Soilihi Lydia','35700','0689207239','26/04/1994','celibataire','Baby-sitting avec enfants de moins de 3 ans . En ce moment catering sur des festivals . Stage vente pendant 6 jours .','Lundi matin et après-midi , Mardi matin et après-midi , mercredi matin , jeudi matin et après-midi , vendredi matin et après-midi , dimanche matin .','10'),(4266,'Mme Appolonia','13120','0663593676','20aout1981','marie','Je suis fleuriste depuis 8ans dans le meme magasin,mais j\'ai auparavant occupé un poste de vendeuse en près a porter durant 1 ans et j\'exerçais en parallèle l\'activité d\'aide ménagère chez des particuliers. J\'ai aussi travaillé dans une agence de location de véhicules ou j\'occupais le poste d\'agent de comptoir et agent d\'entretiens des véhicules. ','lundi,mardi jeudi et vendredi toute la journée','35'),(4267,'Mme Appolonia','13120','0663593676','20aout1981','marie','Je suis fleuriste depuis 8ans dans le meme magasin,mais j\'ai auparavant occupé un poste de vendeuse en près a porter durant 1 ans et j\'exerçais en parallèle l\'activité d\'aide ménagère chez des particuliers. J\'ai aussi travaillé dans une agence de location de véhicules ou j\'occupais le poste d\'agent de comptoir et agent d\'entretiens des véhicules. ','lundi,mardi jeudi et vendredi toute la journée','35'),(4268,'Mme KOLOMPAR Izabella','30900','0466846057','10/10/1987','autre','Ménage lavage vitres intérieur atelier d\'artiste (www.haymate.com)\r\nExpérience 2 ans.','Tous les:\r\nLundis\r\nMercredis\r\nvendredis','24'),(4269,'Melle EZZAGZAOUY','34080','0627053449','18/04/1983','celibataire','Je vous ai envoyé ma candidature et je n\'ai toujours pas eu de réponse.','Tous les jours','35'),(4270,'Mr Bourret Paul','66130','0622597728','10/03/65','celibataire','Menage sol,plafont,vitre,vaisselle,lessive, repassage,tout jardinage,élèctr.,plomberie,sanitaire,meubles,tout depannages, etc... ','TOUTE LA SEMAINE','35'),(4271,'Mme BOLE','35700','06.73.69.29.98','25121989','celibataire','animatrice dans un club de tennis : 3ans (lundi après midi ,mercredi après midi et le week-end )\r\naide dans une garderie :3ans\r\ncaissiere :2mois\r\n','le week-end\r\ntout le mois d\'août','3'),(4272,'Mme Chabirand','57050','0645517985','08.11.62','marie','','JE suis libre chacue jour','25'),(4273,'Mme BOUHEDJAR FETTA','94150','0620210787','09/08/1975','marie','repas a domicile, garde malade depuis plus de 10 Ans.','mercredi, samedi, dimanche','16'),(4274,'Mme Di Valentin','57200','0681498876','30/03/1957','marie','De 1996 à 2010 Maison de quartier de Folpersviller\r\n\r\nDe 2005 à 2010 Pizzeria Chez Raymond à Silzheim\r\n\r\nDe 1990 à 2010 Divers Particuliers\r\n• Assistante Maternelle\r\n• Service à la personne\r\n\r\nDe 1995 à 2010 Crédit Mutuel Neunkirch Val de Blies\r\n• Technicienne de surface\r\n\r\nDe 1990 à 2005 Divers Société\r\n• Enquêtrice vacataires\r\n\r\nDe 1975 à 1979 UNALEST à Sarreguemines\r\n• Employée de bureau\r\n','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4275,'Mme Kiankalu Domingos Blandine','93400','06.21.73.47.26','20/12/1984','marie','Du 06/04/2010 au 31/08/2010 Agent d’accueil à mi-temps – Ria Envia – Villeneuve st Georges\r\n\r\nDu 17/072006 au 15/02/2008 Coordinatrice de projet – New Business Access – Chènevières s/marne\r\n\r\nDu 11/04/2007 au 29/06/2007 Repasseuse débutante – 5 à sec – Paris \r\n\r\n','lundi mardi mercredi jeudi et vendredi matin, samedi et dimanche toute la journé','14'),(4276,'Melle GRANDPERRIN LINDSAY','34280','CARNON','26/10/1985','celibataire','Employé de restauration rapide et de libre service(34 Carnon 2 mois). \r\n(Préparation des sandwichs, mise en rayon, encaissement).\r\nEmployée de restauration rapide Pizza Hut(92 Saint-cloud 9 mois).\r\n(Prise de commande téléphonnique et accueil des clients,préparation des pizzas, encaissement).\r\nEmployée de restauration rapide Quick (75 PARIS 3ans et demi).\r\n(Accueil des clients, prise de commande et préparation des sandwichs, encaissement).\r\nEmployée de restauration rapide Quick (31 TOULOUSE 11 mois).\r\n(Accueil des clients, prise de commande et préparation des sandwichs, encaissement).','Du lundi au vendredi de 8h à 18h','35'),(4277,'Mme Joelle Canavy Dissais','66750','0675959001','09.08.1948','autre','les 10 dernieres annees gardienne d immeuble','cherche repassage a faire chez moi','?'),(4278,'Melle Hugounenq Laurie','34820','06-99-58-41-47','01/07/1989','celibataire','J\'ai une expérience de 8 mois dans l\'aide à domicile : garde d\'enfants + ménage chez des particuliers indépendants. J\'ai fait 8 mois à l\'APEF, et 15 jours à l\'ADMR.','Je suis disponible tous les jours de la semaine et même le week end.','30'),(4279,'Melle Chiffoleau Floriane','78600','0679860384','05/11/1990','celibataire','AGENT DE SERVICE EN MAISON DE RETRAITE PENDANT UN ANS.','TOUT LES JOURS',''),(4280,'Melle DAGORN Laetitia','29200','0674634791','09031982','celibataire','J\'aI travillé en tant que serveuse, puis animatrice socioculturelle.','Le lundi matin ou après midi, jeudi matin ou après midi, vendredi à partir de 17H','10'),(4281,'Mme GOLEA NICULINA','44300','0253993452','11051979','marie','5ANE','LUNDI MERCREDI VENDREDI JEUDI','25'),(4282,'Mme ','57100','0612394483','07101962','celibataire','bonjour j ai effectuer du menage dans dans des societes ainsi que chez des persones ages . dans l attente d une reponse veuilez agres mais salutations madama muia stlvie','oui je voudrais trv toute la semaine.','35'),(4283,'Mme Malric Thérèse','30220','06/43/82/40/60','06/04/1961','celibataire','ADMR VERG7ZE','TOUTE LA SEMAINE','20'),(4284,'Mme Malric Thérèse','30220','06/43/82/40/60','06/04/1961','celibataire','ADMR VERGEZE ','TOUTE LA SEMAINE','20'),(4285,'Mme ','13015','0674456736','29 06 1976','celibataire','2 ans du travaille dans le menage','toute la semaine','35'),(4286,'Mme Vaschalde Julie ','13013','0627682905','23071987','celibataire','Vaschalde Julie \' \r\n107 av des poilus \r\nHlm les olives bat 4\r\n13013 Marseille \r\n06.27.68.29.05\r\nj.vaschalde@gmail.com\r\n\r\nExpérience Professionnelles\r\n\r\n\r\nHôtesse de caisse ED le rouet & les 3lucs Marseille 8éme 12éme\r\n\r\n\r\nEmployé libre service Leader Price la rose les olives Marseille13013\r\n\r\n\r\nVendeuse Babou grand littoral Marseille 13015\r\n\r\n\r\nVendeuse Caissière Vival Ollioules ( var) 83\r\n\r\n\r\nAnimatrice Fédération laïque de l’instruction Marseille13013\r\n\r\n\r\nHorticulture Parc Borelli Marseille13008\r\n\r\n\r\nCompétence Professionnelles \r\n\r\n\r\nOuverture et fermeture caisse Encaissement CB espèce chèques , préparation du prélèvement Mise en rayon, vérification des produit périmer, installation animation \r\nBalisage , pose d’antivols, inventaire\r\n\r\n\r\nEncadrement enfant 4-6ans, préparations des planning , animations Rempotage des plantes et fleur préparations ,mise en pot , entretien taille d’arbuste \r\n\r\n\r\nFormation Professionnelles\r\n\r\n\r\nStagiaire école de le deuxième chance \r\nAvril 2009 à Décembre 2009 \r\n\r\nC a p horticultures (niveau) parc Bartoli septembre 2005 à Mai 2006 \r\n','lundi matin mardi matin mercredi mayin jeudi matin vendrdi matin ','8'),(4287,'Mme Hamichi Ouarda','13013','0491612332','26/05/1973','marie','2000/2005 chez paticuliers pland de cuque femme de menage\r\n1999/2000 une banque femme de menage \r\nsociete onet \r\n','lundi matin\r\nmardi matin\r\njeudi matin\r\nvendredi matin','8'),(4288,'Mme ATZENI','57730','0620322655','21/12/1982','autre','BAC+2 NIVEAU PREPARATRICE EN PHARMACIE. NIVEAU BAC SECRETAIRE COMPTABLE.','Je m\'adapte aux jours et horaires proposées.',''),(4289,'Mme ATZENI','57730','0620322655','21/12/1982','autre','BAC+2 NIVEAU PREPARATRICE EN PHARMACIE. NIVEAU BAC SECRETAIRE COMPTABLE.','Je m\'adapte aux jours et horaires proposées.',''),(4290,'Mme Verdin Cendrine','57200','0626860442','100475','marie','','tout les soir a 17h00','10'),(4291,'Mme Verdin Cendrine','57200','0626860442','100475','marie','','tout les soir a 17h00','10'),(4292,'Mme TORRES FELICIE','66000','0699721806','02/08/1962','celibataire','J\'ai travaillé 7 ans en maison de retraite\r\n2 ans au CCAS d\'eEtampes (dans l\'essonne)\r\n2 ans chez des particulier\r\n','Toute la semaine\r\nje n\'ai plus d\'enfants a ma charge\r\nCelibaitaire\r\nDisponible (meme les WK)\r\net je suis véhiculée','40'),(4293,'Mme ILIE VIORICA','44100','negoitandreea@yahoo.','06-12-1960','celibataire','Depuis 1 an femme de ménage chez des particuliers \r\nAide ménagère chez personnes âgées : Ménage, repassage, course, tâches administratives, discutions, promenade ','tout le temps, parce que je suis seule (pas de mari, pas d\'enfants)','10'),(4294,'Melle CAPRON Angélique','34070','0610311649','23/12/1987','celibataire','J\'ai effectué plusiére mission interim de ménage.','disponible sans contrinte','35'),(4295,'Melle Yerro','34400','0613204189','05/01/1982','celibataire','je n\'ai pas d\'experience dans ce domaine , je recherche un second travail qui me permettra d\'arrondir mes fin de mois ','samedi , dimanche , lundi ',''),(4296,'Mme Algrin Sylvie','66600','0686775778','23/03/71','marie','diplome auxiliaire de vie.femme de chambre hotel 3 etoile','du lundi au samedi a partir de 10 h','35'),(4297,'Mme Rahat Rachida','13015','0613775369','01-04-1959','marie','menages repassages a domicil','du lundi au vendredi de 9H à 16H','35'),(4298,'Mme Fourquet Christelle','66000','04 68 34 28 15','01 01 1969','marie','1 an pour le conseil general chez une dame pour le menage courant de2009 a 2010 \' puis actuellement chez une autre dame en gre a gre depuis octobre 2009 ','disponible le mardi et vendredi de 9 heure a16 heure et peut etre le jeudi matin si mes horaire ne change pas chez mon actuelle emploiyeur ','10'),(4299,'Mme Fourquet Christelle','66000','04 68 34 28 15','01 01 1969','marie','1 an pour le conseil general chez une dame pour le menage courant de2009 a 2010 \' puis actuellement chez une autre dame en gre a gre depuis octobre 2009 ','disponible le mardi et vendredi de 9 heure a16 heure et peut etre le jeudi matin si mes horaire ne change pas chez mon actuelle emploiyeur mon domicile et a la gare je travaillerai bien dans ce secteur en vous remerciant','10'),(4300,'Mme Melzi Corinne','34200','0467439669','18121976','marie','plusieur stage en entreprise (hopitaux et maison de retraite)\r\nagent d\'entretien dans une banque','lundi toute la journée du mardi au vendredi de 7h a 16h\r\net le samedi de 7h a 11h','20'),(4301,'Melle ROUDOT GAELLE','22700','0688419725','26/02/1981','autre','DE 1998 à 2000: VENDEUSE EN BOULANGERIE\r\nDE 2000 à 2004: RESPONSABLE DE MAGASIN EN BOULANGERIE\r\nDE 2004 à 2005: CAISSIERE/STANDARDISTE\r\nDE 2005 à 2006 RESPONSABLE DE MAGASIN EN BOULANGERIE\r\nEN 2010: AGENT TECHNIQUE TERRITORIAL D\'ENTRETIEN ET D\'ACCUEIL D\'UN ETABLISSEMENT D\'ENSEIGNEMENT ','TOUS LES JOURS DE LA SEMAINE ','35'),(4302,'Melle DELAS Estelle','34160','0631264232','14/04/1991','celibataire','Etudiante en seconde année de Communication globale des entreprises à\r\nl\'Institut Supérieur de Communication et de Publicité ISCOM à Montpellier, je vous présente ma\r\ncandidature concernant votre offre d\'emploi émise sur le site du Pôle Emploi.\r\nForte d\'une expérience certaine dans le domaine de la garde d\'enfants et du ménage à domicile depuis déjà quelques\r\nannées, je souhaite vivement mettre à votre service mes compétences. Ayant grandi\r\ndans cet univers de services à la personne ( avec une mère aide à domicile et baby-sitter depuis plus\r\nde 30 ans, et deux soeurs de 27 et 30 ans ayant elles aussi gardé de nombreux jeunes enfants ), je\r\ndispose d\'une grande qualité d\'écoute, sais réagir efficacement en fonction des situations, je\r\nm\'adapte très facilement à chaque personnalité et prends un réel plaisir à participer à la vie sociale des personnes en difficulté, des personnes agées ou des personnes ayant l\'envie de parler.\r\n\r\nDurant tout le mois de Septembre, je vais vivre chez une dame agée qui a deja eu besoin de mes services autant pour le ménage que pour échanger autour d\'un scrabble et d\'un thé nos expériences rescpectives. Ceci souligne mon expérience dans cet univers.\r\n\r\nAttentive et rigoureuse, je mets un point d\'honneur à respecter\r\nvos consignes et règles de vie.\r\n\r\nEn espérant vous avoir convaincu de ma motivation, et dans l\'espoir de vous rencontrer\r\nprochainement, veuillez agréer, Madame, Monsieur, l\'expression de mes salutations distinguées\r\n\r\n\r\nEstelle DELAS','Attendant la rentrée scolaire, les horaires ne sont pas encore arrêtés. Mais ils se situeront autour de 18h30 le mardi et le vendredi. Disponible le samedi matin. Dès Octobre. ','8'),(4303,'Mme Pujol Christine','66570','0605270468','270468','marie','j\'ai fait quelques ménages chez des particuliers, actuellement je suis agent d\'entretien au conservatoire de perpignan','lundi, mardi, mercredi matin, jeudi, vendredi, samedi matin','30'),(4304,'Mme Alias,Jacqueline','34680','0667229856','14081947','celibataire','aide soignante service d orthopedie pr Maury heures de menage chez des particuliers garde de personne agee a domicile ','toujours en activite AU CHU donc suivant mon planning matin ou apres midi','4'),(4305,'Mme Alias,Jacqueline','34680','0667229856','14081947','celibataire','aide soignante service d orthopedie pr Maury heures de menage chez des particuliers garde de personne agee a domicile ','toujours en activite AU CHU donc suivant mon planning matin ou apres midi','4'),(4306,'Mme Gerard Laury','44700','0630032500','17/06/1988','autre','','DU LUNDI AU VENDREDI MATIN ET APRES MIDI','30'),(4307,'Mme Gerard Laury','44700','0630032500','17/06/1988','autre','BEPA SERVICES AUX PERSONNES\r\nFORMATION DE FEMME DE CHAMBRE AU CLUB MED VITTEL\r\nSAISON EN TANT QUE FEMME DE CHAMBRE ET LINGERE AU CLUB MED VAL THORENS;\r\nEXPERIENCE EN TANT QU\'AIDE FAMILIALE ET BABY SITTING','DU LUNDI AU VENDREDI MATIN ET APRES MIDI','30'),(4308,'Mme Olivier Malika','13002','0617754389','14 01 1972','marie','',' mardi mercredi judi et vendredi','12'),(4309,'Mme OLIVIER MALIKA','13002','0617754389','14 01 1972','marie','TOUT','MARDI MERCREDI JUDI ETVENDREDI','12'),(4310,'Mme Cauquil','34740','0626825950','22/08/57','autre','employer par presence verte depuis 8 ans cherche un complément d heure.','lundi, jeudi apres midi','6'),(4311,'Melle Mignard','11610','0633210918','08/07/1992','celibataire','Je travail pour une agence d\'entretient, qui est installée sur Toulouse.','je travail de 8h à 10h tout les jours du lundi au vendredi.\r\n\r\nAprès ou avant je suis libre','15'),(4312,'Mme Mignard','11610','0633210918','08/07/1992','celibataire','Je travail pour une agence d\'entretien qui est intallée a Toulouse donc j\'ai deja une experience dans ce domaine','je travail de 8h a 10h du lundi au vendredi donc avant et apres ces heures ci je suis libre','10'),(4313,'Melle Kwasniewski','13110','0669977502','09/04/1986','autre','Melle Vanessa Kwasniewski \r\n6 place jean Jaurès bat c\r\n13110 Port de Bouc \r\n06/69/97/75/02\r\n\r\n\r\n EMPLOYEE POLYVALENTE \r\n\r\nINFORMATIONS PERSONNELLES\r\n\r\n Née le 9 Avril 1986 à Condé sur Escaut \r\n En couple, 1 Enfant\r\n\r\nEXPERIENCES PROFESSIONNELLES \r\n 27/08/2010 au 31/12/2010 : MEDIATRICE DE REUSSITE SCOLAIRE/ SURVEILLANTE AU \r\n COLLEGE Paul Eluard, port de bouc \r\n . 05/08/2010au27/08/2010 : remplacement ménage au Amarante \r\n . 01/06/09au31/06/10 : MEDIATRICE DE REUSSITE SCOLAIRE/ SURVEILLANTE AU \r\n COLLEGE Paul Eluard, port de bouc \r\n 01/10/08au01/03/08 : FEMME DE CHAMBRE hôtel mistral, port de bouc \r\n Nettoyage, rangement et lingerie \r\n 15/08/08au09/08/08 : CONCIERGE en remplacement, Port de Bouc.\r\nNettoyage de l’immeuble, propreté de locales poubelles, réparation d’urgence.\r\n 01/03/07au05/09/07 : EMPLOYEE LIBRE SERVICE, carrefour, Condé sur Escaut\r\nMise en rayon, facing, recalage, rotation des produits, balisage, utilisation d’un transpalette, information clientèle.\r\n 09/10/06au21/10/06 : VENDEUSE, chaussexpo, Condé sur Escaut.\r\nMise en rayon, vérification des commandes, information clientèle.\r\n 27/06/06au07/06/06 : FEMME DE CHAMBRE, hôtel saint Roch, Martigues.\r\nEntretien des chambres, commandes des produits, service restaurant.\r\n 01/01/06au01/06/06 : OPERATRICE DE TELESURVEILLANCE, ASTP sécurité, Château Neuf les Martigues.\r\nContrôle des alarmes, relation téléphonique avec intervenants et clients ainsi que la police, standardiste, surveillance par caméra nuits et jours, contrôle téléphonique des gardiens sur site.\r\n 04/04/05au21/11/05 : AIDE SOIGNANTE, maison de retraite, la presqu’ile, Port de Bouc.\r\nSoins des patients, aide aux repas, aide à la toilette, accompagnement à la personne, accueil des familles, entretien des chambres.\r\n 12/05/04au11/12/04 : EMPLOYEE POLYVALENTE, Mac Donald, Port de Bouc.\r\nCuisine, drive, salle.\r\n\r\n\r\nFORMATION\r\n\r\n 2004/2005 baccalauréat science Médico-sociales\r\n 2003/2004bep carrière sanitaire social \r\n 2003 brevets de secourisme \r\n 2003 certificat gestes et postures \r\n\r\nDOMAINES DE COMPETENCES\r\n\r\n LANGUES : anglais, italien, allemand notion scolaires\r\n LOISIRS : informatique, musique, peinture, tricot\r\n QUALITES : sérieuse, dynamique, souriante, polyvalente, sociable, persévérante.\r\n','lundi toute la journée le vendredi soir a partir de 19h et tous le week kend ','12'),(4314,'Melle Nadia','34096','0610628496','24/12/1984','celibataire','vendeuse de glace à la plage Montpellier\r\nvendeuse :magasin vêtement Maroc','disponibilité totale à partir du 03 novembre','20'),(4315,'Mme Ali Benali Fatima','13011','0488863035','07 10 1968','marie','Je suis coiffeuse diplomée en Algérie et travaillé à mon compte puis ici en france, j\'ai fais la formation d\'auxilliaire de vie sociale(AUS)et j\'ai travallié 2 ans à ce poste en intervention chez des personnes agées à domicile.','Je suis disponible toute la semaine du lundi au vendredi 4h par jour.Saufe le mercredi.','80'),(4316,'Melle Bievliet Féraud','83700','0699644111','19/07/1992','celibataire','Femme de chambre pendant deux saisons.\r\nAgent d\'entretient pendant deux saisons.\r\nMenage chez des particuliers depuis 2007 et gardes d\'enfants de 2008 à ce jour','Tous les jours sauf le dimanche','35'),(4317,'Mr Mahfoud','13014','0601763046','01041990','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4318,'Melle Bouberka Sofia','34080','0633642843','08/11/1982','celibataire','J ai trois années de ménage a mon actif . \r\nDe plus je maitrise le repassage ainsi que les divers taches de ménage.','Je suis disponible 25h par semaines peu importe les jours et les horaires je peut m adapter suivant les demandes.','25'),(4319,'Melle Zitouni Myriam','66000','0620869199','18/05/1992','celibataire','vente, menage, reppassage, bricolage.','Mercredi apres-midi, samedi toute la journée.','10'),(4320,'Mme Morillas','34560','0615180428','21/01/191','marie','sept 09- août 10 repassage pour un particulier, mai 04 - oct 06: aide à domicile pour une association','lun 8h30-11h / mar 8h30-12h 13h-16h\r\nmer 8h30-12h 13h-18h\r\njeu 8h30-11h 13h-16h\r\nven 8h30-12h 13h-16h\r\napres mon préavis je serai plus disponible','35'),(4321,'Melle Rey','13830','0660176363','23/08/1986','celibataire','DOMAINES DE CONNAISSANCES\r\n\r\n Formation et diplômes\r\n- Stage de bijouterie dans un atelier de bijoutier-sculpteur à Marseille 2010.\r\n- Formation céramiste à Aubagne 2009\r\n- Stage de perlière (verre au chalumeau) Atelier Galerie Michelle Sauvalle Paris 2009\r\n- Licence Arts plastiques\r\n- Juin 2005 obtention du baccalauréat Littéraire (spé Arts Plastiques) avec mention AB\r\n\r\nLangues\r\n- Anglais écrit, lu, parlé\r\n- Italien niveau Licence\r\n- Notion de japonais et de provençal\r\n\r\nInformatique\r\n- Adobe Photoshop\r\n- Office (Word, Excel, Powerpoint)\r\n- Fruity loops, Cubase\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n- Surveillante au lycée Paul Mélizan depuis le 1er avril 2006\r\n- Téléprospectrice pour la société AIXIA méditerranée (énergie renouvelable) de janvier à mars 2006\r\n- Employée de restaurant chez Flunch à Aubagne de juillet à septembre 2006\r\n- Commise au Royaume de la Chantilly en août 2004\r\n','Je suis libre le Lundi à partir de 14h, le Mardi et le Jeudi toute la journée, le Mercredi à partir de 17h, le Vendredi et samedi à partir de 14h, et le Dimanche. Je peux travailler tout les soirs ainsi que pendant les vacances scolaires. ','15'),(4322,'Melle CIVEL ADELE','44810','0240579264','12/10/1989','celibataire','L’été dernier, pendant 2 mois, j’ai travaillé dans une entreprise de propreté (YANET) et cette année j’ai pratiqué du ménage à domicile.','le samedi toute la journée','6'),(4323,'Mme Drevond','78500','0634250814','10/02/1960','celibataire','aide ménagère (ami service 78, maisons laffitte.','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4324,'Mme Chéron Micheline','22700','0684291464','10061973','autre','à ce jour agent pour la société ONET service et pour la société PRATIQ SERVICE.Avec validation en fevrier du syndica des entreprises du nettoyage region ouest.','lundi matin apm,mardi matin et apm ','10'),(4325,'Melle Berger','44300','0638444124','08/01/1992','celibataire','M2NAGE CHEZ DES PARTICULIERS PENDANT LES PERIODES DE VACANCES OU LES SAMEDIS ET MERCRIDIS APRES-MIDI','Exemple : Lundi matin, Mardi après-midi, etc...','10'),(4326,'Mme Malika Olivier','13002','0617754389','14 01 1972','marie','mainag de hotel','mardi mercredi judi vendredi','12'),(4327,'Melle VERNET Aurélie','44000','0661925017','05/12/1990','celibataire','-baby sitting (9mois à10ans)\r\n-un peu de ménage chez une personne âgée','du lundi au vendredi mais en début de matinée ou en fin d\'après midi','10'),(4328,'Melle Rahali Hayat','13015','0612928624','16/03/1987','celibataire','j\'ai travaillé pendant 1 ans chez des particuliers\r\nje suis remplaçante d\'agente d\'entretien à TFN nettoyage jusqu\'au le 7 septembre 2010 ','\r\ntous les jours ','25'),(4329,'Melle Endalle Ewanjè Ange Marie Ingrid','35200','06.34.14.65.56','15/07/1983','celibataire','COMPÉTENCES\r\n \r\n* Repassage du linge\r\n\r\n* Nettoyage et entretien de surface (Bureau, habitation)\r\n\r\n* préparation des repas\r\n\r\n*Maîtrise d’hygiène agroalimentaire industrielle\r\n\r\n* Manipulation de produits de nettoyage et d\'entretien \r\n\r\n*Dépoussiérer les sols, les tapis, les meubles, les objets et aérer, désodoriser les pièces\r\n\r\n \r\nEXPÉRIENCES PROFESSIONNELLES \r\n \r\n2008-2009 Hôtesse d accueil\r\nHôtel Akwa GPE ACCOR Douala, Cameroun\r\n\r\n2006-2008 Hôtesse d accueil\r\nHôtel de ville de Douala, Cameroun\r\n \r\n2002-2006 Femme de Ménage CHEZ DES PARTICULIERS, CAMEROUN\r\n \r\nLANGUES\r\nFrançais: lu parlé et écrit\r\nAnglais: Niveau intermédiaire\r\n \r\nInformations complémentaires\r\n \r\nNiveau Terminale\r\nStage à la GIDEF Paris\r\n \r\nOutils informatiques:\r\n Connaissances de base Outils Microsoft Office: Word, Excel\r\nAtouts:\r\n Dynamise, sérieux, autonomie, goût pour le travail\r\n','lundi mardi mercredi jeudi et vendredi\r\nmatin et après midi ','35'),(4330,'Melle Mehalla Saida','59163','0650583569','04061967','celibataire','2ans d\'aide a domicile comme auxiliaire de vie et aide ménagère','lundi-journée,mardi-journée,mercredi-matin,jeudi-journée,vendredi-journée','30'),(4331,'Mme QUEVEDO Ingrid','34070','0667686223','06/12/1975','celibataire','J\'ai 2 ans d\'expérience en tant que femme de ménage. J\'ai occupé plusieurs postes chez des particuliers pour faire le ménage et le repassage, j\'ai un bon contact avec les gens et sait vite m\'adapter. Je vis seule avec ma fille et souhaite trouver du travail rapidement.','Lundi, mardi, jeudi, vendredi','25'),(4332,'Mme Thomas Marie-Liliana','44000','0627963036','19/07/1990','celibataire','20007/Un mois de stage chez une fleuriste à Nantes\r\n2008/Un mois de CDD en entreprise de nettoyage à Carquefou\r\n2009/deux mois au pair,plus bed and Brekfast en Ireland du sud\r\n2010/Un mois de ménage en camping en Vendée','Du lundi au Vendredi,de 17h30 à 19h30\r\nVoir plus en fonction du planning des cours que je vais acquérir d\'ici peu.','12'),(4333,'Mme Arbadji','13013','0491064512','12/09/1982','marie','je cherche un travail pour la première fois','lun,mar,jeu et ven matin de 9h à 11h30','6'),(4334,'Mme Baumgaertner Sabrina','44290','0240873358','01081976','marie','ménage et repassage et faire des courses chez la même personne pendant 10 ans de 1996 a 2006 ensuite 3 ans de congé parental . ','lundi,mardi,jeudi,vendredi de 7h00 a 17h voir 17h30 maxi. ','35'),(4335,'Mme GORON','35410','0631651047','02/12/1973','celibataire','nettoyage sols et vitre\r\ndepoussierage\r\nsortie poubelles','2/09/2010\r\ntemps plein','35'),(4336,'Melle Mchangama Moinecha','34000','0687450076','11/05/1991','celibataire','je suis a la fac Paul Valéry en première année . Je suis sérieuse,autonome,travailleuse etc.Ayant déja effectuer des petits job de manage a domicile et dan des magasin j\'ai beaucoup d\'expérience concernant ce metier ','je suis disponible tout les matin de 5heures00 jusqu\'à 9h00 et en fin après-midi de 16h50 jusqu\'à vers 20h ','10'),(4337,'Melle Mchangama Moinecha','34000','0687450076','11/05/1991','celibataire','j\'aime tout ceux qui concerne les taches ménagère.j\'ai déjà travaillé dans des magasin tôt le matin je mettez la serpillère et je nettoyer les cabines des escalier.Concernant ce domaine laisse moi vos dire j\'ai énormément d\'expérience.je sais comment sa se passe ','je suis disponibles tous les jours le matin de 5 heure jusqu\'à 9heur','12'),(4338,'Melle DOCTRINAL Cécile','29800','0612180855','21/02/1988','celibataire','gardes d\'enfant de 2003 à aujourd\'hui','lundi et mardi matin, jeudi toute la journée et samedi après-midi','15'),(4339,'Melle Bergeret Léonine','97420','0262269241','21 05 1965','celibataire','travail matériel,moral et social auprès des familles,personnes âgées et personnes handicap&es','je suis disponible tout les jours matin, après midi, soir , week-end ','40'),(4340,'Melle Bergeret Léonine','97420','0262629241','21 05 1965','celibataire','aide a domicile août 05 -juillet09\r\nstage sociétéd audit et formation fevr 04-mai04\r\naide ménagèrejuil03-04\r\nagent polyvalente 2000\r\nvendeuse dc 85-mars08ehployée de maison mai87-juil87\r\n\r\n','je suis disponible tout les jours\r\nmatin après midi soir et week-end','40'),(4341,'Mme Del-toumayengue','35000','','22/06/68','autre','menage repassage','lundi mardi jeudi vendredi20','20'),(4342,'Mme Martinez Isabelle','49250','02 41 44 31 81','05/12/1972','marie','8 ans de restauration 3 ans petite enfance et 2 ans operatrice en usine et 3 ans femme de chambre','samedi matin','4'),(4343,'Mme Martinez Isabelle','49250','02 41 44 31 81','05/12/1972','marie','8 ans de restauration 3 ans petite enfance et 2 ans operatrice en usine et 3 ans femme de chambre','samedi matin','4'),(4344,'Melle Sandrine Quéré','66000','0688186838','29101988','celibataire','baby-sitting régulier pendant 2ans,\r\nagent hospitalier auprès de personnes très dépendantes car polyhandicapés,\r\nje possède le diplôme d\'auxiliaire de puériculture','du lundi au vendredi avant 16h','20'),(4345,'Melle Solere','66000','0661121992','01081992','celibataire','entretien et rangements des appartements locatifs \r\neentretiens des sanitaires \r\nlavages des vitres','du lundi au vendredi ','35'),(4346,'Mme Bray','29870','0298041328','27/03/1950','autre','EXPERIENCES PROFESSIONNELLES\r\n1968-1969 Standardiste Le joncour à Brest\r\n\r\n1970-1972 Sténo dactylo Arsenal à Brest\r\n\r\n1973-1975 Assistante maternelle à Brest\r\n\r\n1981-1982 Gérante du bar Le disken à l’Aber wrac’h\r\n\r\n1983 Femme de chambre à Le galoubet à Val-thorens\r\n\r\n1984 Plongeuse à l’hôtel restaurant Les voyageurs \r\n\r\n1985-1987 Barmaid à Le sympatic à Rennes\r\n\r\n1995-1997 Animatrice BCD au groupe scolaire de Kergroas à Lannilis\r\n\r\n1997-2001 Assistante maternelle à Lannilis\r\n\r\n2002 Aide ménagère à Lannilis\r\n\r\n2003-2004 Agent des écoles à Saint Joseph à Plouguerneau\r\n\r\n2003-2009 Ménage et jardinage chez particuliers\r\n \r\n','toute la semaine sauf dimanche','30'),(4347,'Melle RIVIERE Nathalie','33920','0557589150','27021980','autre','','du lundi au vendredi mati et après midi','35'),(4348,'Mme Zoubir Badra','34080','0634300680','02/02/1980','marie','2003-2004,aide à domicile à montpellier,2009,aide à domicile à\r\nmontpellier,2010moi04+05aide à domicile à montpellier,2010,agent \r\nd\'entritien à montpellier','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4349,'Mme Harake Badia','13015','0610435025','19-02-1976','marie','7 ans dans différentes entreprise et chez des particuliers','lundi,mardi,mercredi,jeudi,vendredi,samedi','35'),(4350,'Mme Pouperon Zakia','13270','0607813498','20/03/1957','marie','Ayant déja fait du ménage pendant plus de dix ans chez un particulier(personne agée) je cherche à arrondir mes fins de mois .\r\nMerci de me contacter au \r\n06.07.81.34.98 \r\ncordialement ..........\r\nmadame pouperon .','lundi matin midi et soir \r\nmardi matin midi et soir \r\nmercredi matin midi et soir \r\njeudi matin midi et soir \r\npossibilité le dimanche .','35'),(4351,'Mme Gomez Marie France','34150','0686302466','15 09 48','marie','garde personnes agees la nuit durant 4 ans','toutes les nuits','12'),(4352,'Mme Gomez Marie France','34150','','15 09 48','marie','garde personnes agees la nuit 4 ans','toutes les nuits','12'),(4353,'Melle Gadeau Leslie','91220','0638215378','18031989','celibataire','VOUS AVEZ UNE JOURNEE CHARGEE , VOUS N\'AVEZ PAS LE TEMPS DE FAIRE LE MENAGE ? JE PEUX VENIR DONNER SE COUP DE POUCE 2H PAR JOURS... sols, vaisselle, vitres, poussières !!!\r\nleslie-gadeau@hotmail.fr\r\n','DU LUNDI AU SAMEDI DE 11H A 14H','12'),(4354,'Melle POSSON ANGELIQUE','35310','0627793426','15/12/1980','celibataire','Depuis plus d\'un an, je suis vendeuse dans la restauration rapide sur Rennes. ','Je suis disponible Le mercredi toute la journée. Sinon le reste de la semaine s\'est soit le matin, soit l\'après midi.','10'),(4355,'Melle Debarbieux','13014','0665194987','18/08/1973','celibataire','nounou pendant plusieurs années, actuellement secrétaire dans l\'administration. ','Lundi, mercredi et vendredi après midi ','8'),(4356,'Melle Debarbieux','13014','0665194987','18/08/1973','celibataire','nounou pendant plusieurs années, actuellement secrétaire dans l\'administration. ','Lundi, mercredi et vendredi après midi ','8'),(4357,'Mme TALON LYNE','44100','0251808893','21/01/1978','marie','','LUNDI, MARDI,MERCREDI,JEUDI, VENDREDI','30'),(4358,'Melle Anthonioz Marie','34000','0683711467','22/10/1991','celibataire','J’ai une bonne expérience en matière de ménage: la maison familial possède 3 étages, en parquet ancien, et le rez-de-chaussée est en carrelage. Etant l’ainée de la famille, j’aidais ma mère à entretenir la maison, bien trop grande pour le travail d’une seule personne. Je sais passer l’aspirateur, laver les parquets, appliquer de la cire, faire les vitres, peindre, poser du papier peint, entretenir un jardin, m‘occuper d‘un potager, tondre…je peux également m’occuper du linge, repasser, faire des retouches.','Mercredi: 14h-18h\r\nJeudi: 8h-19h\r\nVendredi: 8h-12h 16h-20h\r\nSamedi: 8h-12h\r\nDimanche: 8h-19h','10'),(4359,'Mme Ben Mabrouk Nadège','13004','0616851196','27111978','marie','Aout Aide Ménagère à Nouvelle vie la retraite\r\n2009/2010 Aide ménagère pour ma grand-mère\r\n2004/2009 occupée de mon père atteint d\'un cancer','du lundi au vendredi de 7h à 17h ','30'),(4360,'Mr Boudeham','Nadir','0603625142','12/07/1992','celibataire','Comme expériences: jai areter l\'ecole sa fait 1 ans et jai boucoup fait le menage chez des particulier des petit traveille ','lundi mardi jeudi vendredi (samedi)','20'),(4361,'Mr Boudeham','Nadir','0603625142','12/07/1992','celibataire','Comme expériences: jai areter l\'ecole sa fait 1 ans et jai boucoup fait le menage chez des particulier des petit traveille ','lundi mardi jeudi vendredi (samedi)','20'),(4362,'Mme ANDRENOIU CORNELIA','34280','0467645923','04.03.1967','celibataire','LOCABOAT ,FEMME DE MENAGE ','TOUT LE JOURS POUR APRES MIDI ET LE FIN DE SEMAINE.','30'),(4363,'Melle CAPITA IULIA MARIA','34280','0467645923','15.08.1988','celibataire','FEMME DE MENAGE','TOUTE LES JOURS POUR APRES MIDI ET LE FIN DE SEMAINE','30'),(4364,'Mme EMANUEL Corinthia','11370','06.98 42 97 74','13/09/1958','autre','Mars 2010 Employée de ménage, cuisine - Les Rives des Corbières\r\n Port Leucate\r\n\r\nAvril à octobre 2009 Employée de ménage, cuisine - Les Rives des Corbières\r\n Port Leucate\r\n\r\n\r\nMai à octobre 2008 Employée de ménage, cuisine - Les Rives des Corbières\r\n Port Leucate\r\n\r\n1990 - 2007 Vendeuse - Boucherie de La Plage – Port Barcarès \r\n \r\n1975 - 1989 Employée de maison (Martinique)\r\n','tous les jours','35'),(4365,'Mme Nkounkou Adeline','91000','0647984195','','celibataire','2009 : Lidl Paris (75)\r\nCaissière, Réassortisseur\r\n2008 : Hôpital Arpajon (91)\r\n2007 : Association Vers l’emploi Evry (91)\r\nAide ménagère\r\n2006 : Maison de retraite les Grouelles St Michel sur Orge (91)\r\nAuxiliaire de vie : Lever et coucher les personnes, Habillage et déshabillage, Aide à la toilette et au repas.\r\n2005 : Domalliance Viry – Châtilon (91)\r\nAuxiliaire de vie : Lever et coucher les personnes, Habillage et déshabillage, Aide à la toilette et au repas.\r\n','Immédiate','5'),(4366,'Melle Mtourikize Arfia','13015','06 09 39 32 34','19/12/1990','celibataire','- Stagiaire dans des associations d\'aide à domicile d\'une durée de un mois et une semaine.\r\n- Remplaçante pendant les vacances d\'été ( 2 mois ) en tant qu\'aide ménagère.','Lundi, mardi, mercredi, jeudi, vendredi','35'),(4367,'Mme Flores','57310','0382566587','16-04-1962','celibataire','agent d\'entretien dans une maison specialisé pour adultes handicapés. femme de chambre dans un hotel\r\n..','toute la semaine de 8h à 18h','30'),(4368,'Mr Faure Pascal','34980','0647309274','08.04.1974','celibataire','nettoyage et entretiens espaces vert via cheque emploi sevice\r\nmanoeuvre plaquiste hectare sa clapier 34\r\nenrobe eurovia vendargue 34\r\nbatiment-travaux public via interim\r\ndivers contrat poseur menuiserie pvc alluminium k par k\r\nsociete de netoyage cristalina\r\nindustrie agro alimentaire charcuterie 81 madrange canada gueraud millau vernede\r\n\r\n','toute la semaine','39'),(4369,'Mr Faure Pascal','34980','0647309274','08.04.1974','celibataire','nettoyage et entretiens espaces vert via cheque emploi sevice\r\nmanoeuvre plaquiste hectare sa clapier 34\r\nenrobe eurovia vendargue 34\r\nbatiment-travaux public via interim\r\ndivers contrat poseur menuiserie pvc alluminium k par k\r\nsociete de netoyage cristalina\r\nindustrie agro alimentaire charcuterie 81 madrange canada gueraud millau vernede\r\n\r\n','toute la semaine','39'),(4370,'Mme Steckler','34680','0662672204','14/08/1973','autre','vendeuse en boulangerie\r\naide menagere','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4371,'Mme Ducauquis Catherine','34 000','0683949851','22:05:1959','autre','Cher Monsieur,\r\n5 années d\'expérience au sein d\'une société à Lyon où j\'ai effectué le ménage et diverses d\'autres tâches.\r\n10 années passées dans le domaine de l\'animation oû j\'ai également effectué des emplois et des tâches différentes\r\nTrès motivée,n\'ayant pas peur des heures de travail, courageuse, efficace et discrète, je sais que je me dois d\'être irréprochable car je représente l\'image de votre socièté au travers de mon travail.\r\nVéhiculée et autonome, vous pouvez compter sur moi. Je suis àmême de vous fournir plusieurs certificats de travail.\r\nTrès cordialement et à bientôt j\'espère. Catherine Ducauquis','lundi, mardi, jeudi, vendredi,samedi matin de 05h30 à 10h00 et après 19h00: tous les jours\r\nle mercredi matin reste possible également de 5h30 à 8h00\r\nJe suis véhiculée, auquel cas je demeure au centre ville de Montpellier, dans l\'Ecusson.\r\nCordialement','20'),(4372,'Mme RETAILLEAU ANNIE','44410','0240199678','09011963','marie',' J AI FAIS LE MENAGE DANS UN GRAND MAGASIN ET J AI ETE 5 ANS ASSISTANTE MATERNEL','LUNDI MARDI MERCREDI JEUDI VENDREDI','20'),(4373,'Mme Capon Nathalie','94470','0627670143','10/08/1969','autre','cableur (sica bobinage) du 01/10/07- au 28/07/08 agent de fabrication(laboratoire precilens). du 22/09/04 31/10/06 hotesse de caisse (adecco) 2003 conditionneuse (adecco) 2002 sprint(operatrice)2001 dresco(conditionneuse)1997 alpha(technicienne de surface)1996 ecole des sacré coeur( assistante maternelle /technicienne de surface )1995 mic interim(conditionneuse)1991 boidis(employée libre service)1991 manpower( conditionneuse) 1990','lundi, mardi mercredi jeudi vendredi aprés midi ','20'),(4374,'Mme Marchand Martine','440000','0240354212','03 01 1953','marie','7ans d experience dans la meme famille','lundi matin mardi matin vendredi matin','6'),(4375,'Mme Marchand Martine','440000','0240354212','03 01 1953','marie','7ans d experience dans la meme famille','lundi matin mardi matin vendredi matin','6'),(4376,'Melle BELFAIZA Nadia','13013','0624538792','01/01/1979','autre','1 ans en tant que aide ménagère pour cheque emploi service','je suis disponible le lundi,mardi,jeudi,vendredi','20'),(4377,'Melle SANTOS Caroline','13010','0613194202','18/03/1991','celibataire','Garde d\'enfants, actuellement une enfant de 3 ans','Lundi, mardi, jeudi, vendredi matin et début d\'après midi, samedi toute la journée',''),(4378,'Mme Semelis Marie Jose','11100','0645684163','11.03.1956','marie','aide menagere chez particulier pendand 13ans plus d emploi cause personne decedee','disponible matin et apres midi','30'),(4379,'Melle Gabillard Nadège','35136','0625833946','10/12/1984','celibataire','Expérience dans le domaine du service à la personnes en tant que aide médico-psychologique.','tous les jours de 9h a 12h et de 15h a 18h.','25'),(4380,'Melle Groué Marion','34270','0698288009','12/11/1991','celibataire','J\'ai travaillé durant neuf mois en tant que femme de ménage au sein d\'un cabinet médical.\r\nJ\'occupe la même fonction dans une station-service depuis Mars 2010.','Du Lundi au vendredi','15'),(4381,'Melle Naoures Florence','35000','0642311258','19021970','celibataire','','lundi matin mardi matin\r\nmercredi tte la journee\r\njeudi matin\r\nvendredi matin','15'),(4382,'Melle Belhache Carine','66500','0617224087','28081981','celibataire','remplacement a la msa,formation sur 8 mois au cfppa de Rivesaltes diplome obtenu bep service a la personne.','lundi mardi mercredi jeudi vendredi','30'),(4383,'Mme Fumaz','29280','0631921326','3/2/66','marie','2008 Centre de loisirs Maner Trouzilit à Tréglonou (29)\r\nPersonnel d’entretien\r\nEntretien d’un manoir : chambres d’hôtes, salles de réception, cuisine, sanitaires\r\n\r\n2007 Société O2 Toulon à La Seyne sur mer (83)\r\nEmployée de ménage\r\nMénage et repassage chez des particuliers\r\n\r\n2003 et 2004 SFEF Association d’emplois familiaux à Six-Fours (83)\r\nAgent à domicile\r\nMénage, repassage, courses chez des particuliers\r\n\r\n','lundi, mardi, jeudi, vend : matin\r\nlundi, mardi, jeudi : apres midi','16'),(4384,'Mme Guerraud Suzanne Carole','66000','04 11 13 00 10','08 06 1976','marie','bonjour en effet j\'excerce ces metiers depuis plusieurs annees','tous les jours sauf le dimanche','15'),(4385,'Melle Cerisel Maya','35000','0617899239','11/03/1991','celibataire','','Lundi : Matin\r\nMardi : matin\r\nMercredi : matin\r\nJeudi : toute la journée\r\nVendredi : matin\r\n','10'),(4386,'Mme RETAILLEAU','44410','0240199678','09011963','marie','ASSISTANTE MATERNEL PENDANT 5 ANS ET FEMME DE MENAGE DANS UN GRAND MAGASIN','LU NDI MARDI MERCREDI JEUDI VENDREDI ','20'),(4387,'Melle TRILLES','11100','0629774187','08/03/1989','autre','J\'ai travaillé pendant presque 1ans chez une dame à mobilité réduite, je repasser, faisais le ménage, préparais les repas, je m\'occupais des animaux et je faisais aussi de la couture.','je suis disponible tous les jours de la semaine du lundi au dimanche matin, après-midi et soir (mais surtout le matin)',''),(4388,'Melle BARDIOT','91650','0664906025','07/07/1977','autre','MÉNAGE CHEZ DES PARTICULIERS ET DANS LES ÉCOLES PRIMAIRES','LUNDI,MARDI, JEUDI, VENDREDI DE 9H00 A 16H00 PENDANT PÉRIODE SCOLAIRE','28'),(4389,'Mme De LA FAIRE','34130','0614205951','12/03/1971','marie','Après une longue expérience en tant qu\'assistante de direction et quelques années passées à entretenir ma maison et à élever 3 enfants, je souhaite aujourd\'hui exercer une activité qui me laissera une liberté au niveau des horaires. Je suis relativement maniaque sur le ménage, j\'ai un non niveau de repassage et suis soucieuse du détail dans une maison. J\'ai un excellent contact humain. Je souhaite vivement exercer cette activité sur Saint Aunès.','Lundi matin et après-midi jusque 16H,mardi matin et après midi jusque 16H, jeudi matin,vendredi matin','25'),(4390,'Melle Ferand','62137','06.38.68.56.95','19/12/1989','celibataire','Récemment, des missions d’entretien du domicile de personnes âgées, mais également des remplacements en tant qu\'agent des services hospitalier de nuit comme, de jour en maisons de retraites.','toute la semaine','30'),(4391,'Mme KOULALI Amina','31400','0618426324','04/02/1974','marie','A travaillé comme agent de service à CAP MONDIAL SERVICES SARL à Toulouse','Du lundi au vendredi de 9h à 12h et de 13h à 16h.','20'),(4392,'Mr Hammadache Nabil','34000','0619368975','12/05/1978','celibataire','entretiens ménagés des bureaux et des particuliers','DU LUNDI AU VENDREDI DE 8H à 14H ','35'),(4393,'Melle Ngeth','66000','0626537575','07-04-1992','celibataire','','toute la semaine','35'),(4394,'Melle Rousseau','95130','0630794278','12/09/1988','celibataire','j\'ai des expériences professionnelles dans le domaine de l\'hôtellerie-restauration pendant laquelle j\'ai effectué du nettoyage dans des salles de conférences et fais de la mise en place.\r\nMon expérience personnelle au sein d\'une grande famille m\'a permis d\'apprendre à m\'occuper d\'un intérieur (ménage, lavage du linge, repassage,...). Je me suis également occupée d\'une personne âgée et malade ainsi que du nettoyage de son domicile.','du lundi au vendredi de 8h à 14h (environ)','30'),(4395,'Mme Zeggai Ilhem','93140','0623707588','22-06-1979','marie','5 ans en ménage et repassage','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4396,'Mme Michel Isabelle','91300','0622621993','','celibataire','j\'ai travaille en societe de nettoyage des remplacements en mairie pour des particuliers ','lundi mardi mercredi jeudi vendredi ','30'),(4397,'Melle Darwish Sophie ','35000','0630461290','20 03 1990','celibataire','Femme de ménage et assistante dans un cabinet dentaire : Août 2008, Avril et Août 2009; Avril et Août 2010 (coordonnées : 02 96 73 41 45)\r\nBaby sitting et service : été 2010','mercredi matin, vendredi après 16h00,samedi toute la journée. ','6 '),(4398,'Mme Constans Florence','83400','0494355833','7juin1963','autre','9 ans employee a domicile ass varsef toulon,agent de service institut pomponiana hyeres, agent de collectivite odel var la londe,agent a domicile ass les jours heureux taradeau.','lundi toute la journee,mardi toute la journee,mercredi toute la journee,jeudi toute la journee,vendredi et samedi le matin.','25'),(4399,'Melle ','13006','0623361366','08061988','celibataire','L\'an dernier, en complément de mes études, j\'effectuais des heures de ménage chez des particuliers.','Je suis disponible tous les jours, égalmeent le weekend','30'),(4400,'Mme Cristofari Valerie','11300','0677975930','19021971','autre',' mes experiences dans l accompagnement des personnes agées\" de 1999 a 2002 \"aide ménagère a domicile.\r\n2005 a 2006 agent hospitalier en maison de retraite.\r\n2006 agent de service hospitalier\r\nmes expériences \"toilette des résidents,services des repas ,aide a la prise des repas;ménage,soutien moral.\r\n','lundi ,mardi;jeudi,vendredi matin .et a voir pour d autre jours ',''),(4401,'Mme Lombardo','34190','0499640873','04011969','autre','niveau cap D HYGIENE DES LOCAUX.\r\nactuellement employé depuis deux a\r\nns et demis à lécole de brissac.aussi Jai travaille comme aide à domicile 6 anees','LUNDI.MARDI.JEUDI ET VENDREDI 0 PARTIR DE13H00à18h30.\r\nmercredi toute la journée.\r\nsamedi matin','20'),(4402,'Melle GUILLAUME Charlotte','66000','06 37 85 69 19 ','6 octobre 1992','celibataire','','Je suis disponible tout les jours de la semaine à partir de 18h30 , mercredi à partir de midi et également le week-end.','4'),(4403,'Mme Quicray','34880','0678454308','06081985','celibataire','je fait le menage chez moi jaime bien la proprete','lundi matin ,mardi matin, jeudi matin et vendredi matin','16'),(4404,'Melle Rondeau Lucie ','91150','0684089984','04111990','celibataire','','Je suis disponible tous les jours ','35'),(4405,'Melle NOUGIER Marion','13010','0658778215','07/11/1990','celibataire','-Assistante export Amesys International\r\n- Manager Marketing/evenementiel Studios 92','Jeudi Après midi, vendredi, SAmedi','20'),(4406,'Mme Sapataru Beatrice','66650','0622568495','02/08/1963','celibataire','J ai deja prctique le menage a domicile en Roumanie.','Tout la semaine sauf samedis et dimanche.','20'),(4407,'Melle Migrenne','44200','0688675991','06/05/1986','celibataire','CANDIDATURE POUR UN POSTE ADMINISTRATIF\r\n\r\n2010 : RSI PAYS DE LA LOIRE, Agent de gestion – Nantes\r\n2007-2009 : HARMONIE ATLANTIQUE, Agent de gestion - Nantes \r\n2007 : RSI PAYS DE LA LOIRE, Agent administratif - Nantes\r\n2007 : JAUNASSE, Secrétaire technico-commerciale - Nantes \r\n2006 : MAISON DE RETRAITE, Assistante de Direction Accueil, gestion agenda, création de tableaux et courriers ','DU LUNDI AU VENDREDI','35'),(4408,'Mme VLIIEGHE JENNYFER','13010','0698031422','06JUILLET1989','celibataire','2ans auprés de particulier','du lundi au vendredi tout les matins jusqu\'a 14H00','30'),(4409,'Mme VEAU Katia','44116','02.40.02.47.25','02/08/1968','marie','1986/87 agent d\'entretien\r\n87/88 agent de propreté\r\n88/02 couturière\r\n03 stage animatrice (enfants)\r\n04 agent de services hospitaliers','lundi-mardi-jeudi-vendredi','25'),(4410,'Melle Rositani Claire','13015','0612524161','21/10/1982','celibataire','-standardiste\r\n-vendeuse \r\n-aide a la personne (personnes agees,menage repassage (une dizaines de chemises a l\'heure,preparation repas,ect..)\r\n-employee polyvalente en restauration (Yod plan de campagne)\r\n-extra mariage\r\n-','touts les jours ','25'),(4411,'Melle Matha Gaelle','59300','0688435749','16/11/1985','celibataire','','de suite','35'),(4412,'Mme Benatha MICHEL DORCENT','94000 CRET','0618593994','31/07/1965','marie','2007- 2010: Aide à la personne, PEP’S Service Créteil\r\n\r\n2006- 2007: Assistante de vie, DOMALLIANCE Paris\r\n\r\n2001- 2005: Congé parental\r\n \r\n1998- 2000: Aide ménagère auprès de particuliers, Val de Marne\r\n\r\n\r\n','Du Lundi au Vendredi','25'),(4413,'Mme Bissane ','11100','0619236530','03/12/1979','celibataire','j\'ai travaller chez des particulier comme femme de menage repassage garde d\'enfant cela fais 12 ans ','je suis disponible toutes la journé apartir de 8h30 ','39'),(4414,'Mme Noel','59175','0662637486','25/12/1976','marie','travaille chez particulier depuis 4 ans ','je suis disponible lundi matin de 8h à 12h, mardi de 13h à 15h30 et vendredi matin de 8h à 12h','8'),(4415,'Mme Bourgeois Eva','13003','0671407426','08/02/1988','celibataire','1 année de ménage dans un hôtel en Suisse.','Tous les jours, n importe quelle heure','20'),(4416,'Melle ABID Amandine','57600','0387858329','08/06/1989','celibataire','* Stages en tant que secrétaire au centre social Daniel Balavoine de COCHEREN.\r\n* Travail saisonnier à l\'usine Ford de SAARLOUIS. Production de pièces automobiles à la chaîne.\r\n* Courtes missions de femme de ménage, vente en parfumerie ...','tous les jours','25'),(4417,'Melle Brengues Fanny ','34500','0637303756','22/10/1990','celibataire','Août 2009: Femme de ménage a ODALYS à vendres plage.\r\n','Tous les jours ','20'),(4418,'Mme MERZI Marjorie','59460','','24121976','celibataire','2008/2009:agent de nettoyage tfn (Montpellier)\r\n2008/2009:aide à domicile \"Ménage et cie\" (Montpellier)','lundi mardi jeudi vendredi','20'),(4419,'Mme Khader','34430','0622921104','13/09/1964','marie','Travail chez des particuliers depuis 3ans, entretien de la maison,repassage, preparation du repas et courses.','Tous les jours','35'),(4420,'Mme RETAILLEAU','44410','0240199678','09011963','marie','2 ANS FEMME DE MENAGE','DU LUNDI AU VENDREDI TOUTE LA JOURNEE','25'),(4421,'Mme ATOUMANI Sandjema','13011','0491893396','01/12/1965','marie','Je me permet de solliciter votre entreprise dans le cadre de ma recherche d\'emploi en tant que femme de ménage .\r\n\r\nAyant déjà travaillé pour plusieurs sociétés de nettoyage , je possède une bonne expérience du secteur de l\'entretien .\r\n\r\nSérieuse et consciencieuse, j\'ai appris à travailler rapidement et avec un maximum d\'efficacité.\r\n\r\nJe suis disponible dès à présent et j\'ajoute que je peux facilement m\'adapter à des horaires variés et fluctuants selon votre volume d\'activité ou d\'après des facteurs saisonniers propres à votre entreprise .\r\n\r\nJe me tiens disponible pour tout renseignements complémentaires à ma candidature ou pour un entretien .\r\n\r\nDans l\'attente d\'une réponse je vous prie d\'agréer l\'expression de mes salutations les plus distinguées .\r\n\r\n\r\nMme ATOUMANI Sandjema \r\n','Tout les jours','20'),(4422,'Melle Gras Coralie','34400','0668972962','03/06/1992','celibataire','Aucune expérience dans ce domaine pour l\'instant.','Jeudi matin et après midi, vendredi après-midi & samedi toute la journée.','10'),(4423,'Mme Vilas Boas Maria Goreti','66000','0434105968','22 01 1973','marie','un ane de menage a particulier','de matin mardi e mecredi apre midi mardi vendredi lundi ','20'),(4424,'Mme Joly Elisabeth','29820','0698402305','11/01/1979','marie','13 ans ches des personnes agées, familles nombreuses et presbyters','lundi et mardi matin de 9h a 11h30 et le jeudi et vendredi de 14h a 17h','10'),(4425,'Mme Bouchouareb','13003','0609149181','010893','celibataire','Travail saisonier Ménage , Travail saisonier Restaurant \"Mc donald\'s\" , Travail Saissonier Dans un magasin .. Bac pro Service Aceuille .','Je suis Disponible le lundi a partir de 18h30 , Le mardi egalement , Le mercredi disponible a partir de 15H30 , Les week-end disponible toute la journeé','3h'),(4426,'Melle Dolat Meriem','66000','0672101825','08/12/1990','autre','Equipiére polyvalente chez Mc Donald.\r\n','Lundi, Mardi, Mercredi, Jeudi, Vendredi toute la journée.','35'),(4427,'Mme SIMON Valérie','44000','0616262334','28/04/1979','marie','Aucune expérience \"professionnelle\" mais une expérience \"personnelle\" non négligeable car j\'ai toujours été très pointilleuse sur mon ménage et la propreté de ma maison.\r\nA noter, tout de même, que je suis vdi en produits ménagers.','toute la journée du lundi, mardi, jeudi et vendredi','20'),(4428,'Mme Talha Messaouda','94000','0659606684','18/02/1978','marie','j\'ai travaillé en tant qu\'agent d\'entretien, hotesse de caisse, agent administratif, et aussi comme agent d\'escale','du lundi au vendredi et certains samedi, le matin de préférence, meme quelques après-midi','20'),(4429,'Melle Ray','34 090','0674314096','09/11/91','autre','J\'ai travaillé 3 étés dans un parc d\'attractions ( Le Pal , Allier )en tant que serveuse, vendeuse et on avait également du ménage à faire.\r\nActuellement je suis étudiante en deuxième année de licence à Montpellier et je cherche quelques heures de travail afin de m\'aider à financer ma vie étudiante. ','le vendredi matin, hors période de vacances. ','4'),(4430,'Melle Barata Sandrine','91260','06-45-36-20-80','24/09/1976','celibataire','femme de ménage chez un particulier pendant 1 an','lundi, mardi, mercredi, jeudi, vendredi et samedi toute la journée','35'),(4431,'Melle Sillon','91210','0178750705','16/01/1985','autre','31 aout 2009-: M.A.S (le mascaret apajh91 « association pour adultes et jeunes \r\n25 octobre 2009 handicapés ») remplaçante A.M.P (aide médico-psychologique)\r\n\r\naider les publics accueillis durant leurs gestes du quotidien: toilette, douches,changes pour les résidents en fauteuil, repas, couchés, sorties, ateliers créations...\r\nrécapitulatifs des journées de chaque résident de chaque unité sur cahiers de suivis \r\naccueils des parents lors des sorties des résidents dans leurs familles\r\nateliers pour les résidents: cuisine, poterie, peinture, relaxation, lecture, chant...)\r\n\r\n20 juin 2007-: SADECO (Carrefour DILLON) hôtesse de caisse de libre-service\r\n03 juillet 2007 \r\n \r\naccueillir le client\r\nenregistrer les marchandises au clavier ou au scanner\r\ncontrôler et vérifier les marchandises en sortie\r\nencaisser les sommes suivant le moyen de paiement choisi par le client\r\ncontrôler la régularité des encaissements \r\npréparer les prélèvements, arrêter sa caisse et remettre son fonds de caisse\r\nmaintenir la caisse et son environnement en état de propreté','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4432,'Mme Silva Rosa','66000','0434105968','24 02 1963','marie','menage aparticulier','tout le matin','20'),(4433,'Melle Ngabina Edayi Keshia','13003','0619199167','04-03-1991','celibataire','Ayant eu ma majorité il y a un an, j\'ai pu effectuer un job d\'été d\'un mois comme étant aide vendeuse en magasin et un mois durant comme étant aide femme de chambre.','mardi matin- mercredi matin- jeudi après midi- vendredi après midi','5'),(4434,'Melle Ngabina Edayi Keshia','13003','0619199167','04-03-1991','celibataire','Ayant eu ma majorité il y a un an, j\'ai pu effectuer un job d\'été d\'un mois comme étant aide vendeuse en magasin et un mois durant comme étant aide femme de chambre.','mardi matin- mercredi matin- jeudi après midi- vendredi après midi','15'),(4435,'Mme ','29860','','','celibataire',' Une première question, recrutez-vous des hommes? Si oui Paul Prémel 0298376175 ou 0659090427. Merci.','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4436,'Melle Pradel Laurèn','34190','0617658345','27/12/1987','celibataire','Depuis l\'enfance , j\'ai effectué plusieurs interventions dans une usine viticole puis au sein des entreprises ou j\'étais employée.Je suis aussi issue d\'une grande famille de ce fait l\'expérience en terme de ménage s\'acquis immédiatement.','Du Lundi matin au vendredi matin.','25'),(4437,'Mme SARGHINI Naima','34080','0629330764','07/04/1960','marie','particuliers','toute la semaine ','15'),(4438,'Melle Richard','35000','0658692605','23/01/1992','celibataire','Baby sitting\r\nanimations anniversaires\r\nservice\r\nplonge\r\nménage','Jeudi toute la journée jusqu\'à 15h30\r\nVendredi à partir de 12h3O jusqu\'à 17h30','8'),(4439,'Melle Vigy Margaux','34096','0643608091','05/05/1990','celibataire','J\'ai travailler en tant que femme de ménage cette été pour des locations de vacances. J\'ai également été jeune fille au pair où je fesait un peu de ménage en plus.','mercredi toute la journée\r\njeudi après midi\r\nsamedi et dimanche','10'),(4440,'Mme Magno Tessie','10100','0658614610','24-09-1976','celibataire','5 yrs de famme du menage','JE SUIS LIBRE','72'),(4441,'Melle JOUSSET Caroline','35150','0684427025','12/09/1988','celibataire','10/2009-06/2010 : - Auxiliaire de vie à domicile pour la société O Côté Des Parents\r\n Garde de deux enfants de 5 et 10 ans en périscolaire.\r\n\r\n09/2008 : - Chargée de promotion pour la Caisse d’Epargne\r\n Distribution de prospectus\r\n\r\n06/2008 : - Chargée de promotion pour le Crédit Mutuel\r\n Distribution de prospectus\r\n\r\n07/2007-08/2007 : - Agent de service à la NERA à GAP\r\n Nettoyage des locaux\r\n\r\n01/2003 : - Parfumerie Marionnaud à GAP\r\n Stage en entreprise\r\n','lundi soir, mardi soir, mercredi matin, jeudi matin, vendredi après midi','10'),(4442,'Mme Guillen Nathalie','66140','0679151839','24 07 1966','celibataire','Actuellement je travaille comme intervenante j\'ai de l\'experience dans le domaine du service a la personne.Je recherche a completer mes heures de travail.','lundi apres midi,mardi apres midi,jeudi de 14H a 17h.','15'),(4443,'Melle Ben Fekih Ali','34400','0645182447','29/01/1990','celibataire','vente et achat\r\ncomptabilité\r\ngarde enfant','toute la semaine sauf vendredi aprem','30'),(4444,'Mme Malik Nadia','34080','0434266986','24/10/1966','marie','Nettoyage des locaux, Nettoyage des meubles, Repassage, Lessive, Rangement, Application des règles d\'hygiènes et de sécurité.','Tous les jours de la semaine.','30'),(4445,'Mme VARGA CELINE','66490','0613857777','22/12/1982','marie','Intérimaire chez des particuliers, et bénévole dans des chantiers.','Mardi matin, mercredi matin, mercredi après-midi, jeudi matin, jeudi après-midi, vendredi matin','18'),(4446,'Melle Gahéry Audrey','35000','0628290675','10/01/1990','celibataire','Je suis étudiante à Sciences-Po Rennes en quatrième année. Je souhaiterais travailler afin de financer mes études. \r\nJ\'ai déjà de l\'espérience dans le ménage et repassage. En effet de juillet 2007 à août 2010, j\'ai travaillé dans un château familial durant les vacances scolaires. J\'y effectuais les tâches méangères, le repassage ainsi que la cuisine et quelques gardes d\'enfants.\r\nJe suis très motivée, dicrète et consciencieuse. \r\n','lundi matin\r\nmardi après-midi \r\njeudi après-midi\r\nvendredi matin','15'),(4447,'Mme Bouchra Belkheir Epouse Jalal','13006','0643199803','29/05/1987','marie','je suis une jeune femme de 23 ans j\'ai une licence professionnelle en gestion hotelière,et pendant toute ma formation j\'ai travaillé en paralèle a la garde des enfants,repassage,menage,faire des courses.....','je suis disponible de lundi a vendredi matin(juste cette semaine)aprés je suis disponible toute la semaine meme le week end de 9h à 19h','36'),(4448,'Mme VALENTIN','30 000','0638886774','03/01/1962','autre','AIDE A DOMICILE\r\nAGENT POLYVALENT EN MARPA','LUNDI MARDI MERCREDI JEUDI VENDREDI',''),(4449,'Melle PERRAUD Gwendoline','44400','0682152725','22/06/92','celibataire','j\'ai travaillé pendant 2 mois en maison de retraite en tant qu\'agent de service hospitalier.1 mois en tant que agent de propreté.j\'ai arreté mes études en juin 2010.','je suis disponible du lundi au vendredi de 8H a 18h ','35'),(4450,'Melle Petit-Homme','13002','0623517690','19/05/1991','celibataire','','lundi après-midi,samedi toute la journée, dimanche toute la journée','5'),(4451,'Mme Patris','91390','0160167755','15/10/1967','autre','J\'ai déjà travaillé dans le secteur administratif.\r\n\r\nPuis en tant que responsable dans une crêperie.\r\n\r\nEnsuite pour le secrétariat à la Maison de la Petite Enfance (Ecole privée dans le 10ème).\r\n\r\nPuis à Ménage service.','du lundi au Vendredi après midi. A partir de 14h.','15'),(4452,'Mme Belkheir Bouchra Epouse Jalal','13006','0643199803','29/05/1987','marie','je suis une jeune femme de 23ans travailleuse,serieuse et dynamique,j\'ai une experience dans la garde des enfants,menage,repassage,les courses.....','toute la semaine de 9H à 19h','40'),(4453,'Melle Dissegna Mélodie','13004','0689194797','11/08/1989','celibataire','Durant un an au CHU de Toulouse, j\'ai été agent de service hospitalier, avant cela juste quelques petites expériences noté sur mon CV.','Lundi, Mardi, Mercredi, Jeudi, Vendredi','35'),(4454,'Mme PIRES ANA','40410','0558074655','07/07/67','marie','Mon d\'experience 12 ans de gouvernante me passionant toujour,j\'ai l\'habitude de travailler avec les enfants et les personnes agèes.','je suis disponible immédiatement, lundi,mardi,jeudi,vendredi et samedi.','30'),(4455,'Melle Dubus Céline','44400','0631611952','13/11/86','celibataire','expérience de 1 an en tant qu\'employée de ménage chez les particuliers','du lundi au jeudi toute la journée','25'),(4456,'Mme Brossard','30800','0663802174','25091955','celibataire','auxiliaire de vie diplmée avec plus de 15 ans d\'experiences','tous les jours , matin de preferences , disponible de suite','20'),(4457,'Mme Mekki Lelloucha','66000','0663946469','26/10/1979','celibataire','MENAGE CHEZ LES PARTICULIERS','TOUS LES JOURS','15'),(4458,'Melle MOUBARIK Kaoutar','34090','0629812620','25/08/1985','celibataire','cela fait 2ans que je travaille dans de l\'aide a domicile, aide aux repas, aide menagére','tout les jours ','15'),(4459,'Melle MOUBARIK Kaoutar','34090','0629812620','25/08/1985','celibataire','cela fait 2ans que je travaille dans de l\'aide a domicile, aide aux repas, aide menagére','tous les jours ','15'),(4460,'Mme Barthes Corinne','34200','0665409613','11-08-1966','marie','-particulier:(repassage,course,vitre,\r\nvaisselle ..)\r\n\r\n-intérim:nettoyage de studios saisonnier','tous les jours','25'),(4461,'Mme GRONDIN REINE- MAY','49500','0671408993','13121967','celibataire','AGENT ENTRETIEN DANS UNE éCOLE UNE DUREE 1ANS ET 6MOIS . MERNAGES CHER DES PARTIQULIER .ET AVEC DES PERSONNES AGERS MERNAGES BERNERVOLA ','LUNDI MARDIE JEUDI VENDREDI APERS MIDI','18'),(4462,'Melle Fajol','34160','0659276325','22/11/1988','celibataire','Pratique et maîtrise des techniques d’entretien de locaux, matériel, linge. \r\nEntretien des chambres/sanitaires : changement literie, nettoyage, désinfection, hygiène, nettoyage des parties communes','Idéalement le matin, sinon peu importe.','20'),(4463,'Mme VIGO Eliette','34070','0617642954','10/04/1958','marie','Eliette VIGO\r\nLe Mas de Bagnères Bt D2 n°4094\r\nBd Paul Valéry\r\n34070 MONTPELLIER\r\n\r\ntel: 06 32 97 42 18\r\n\r\n\r\n\r\n\r\n27 ans d\'expérience comme\r\nAUXILIAIRE DE VIE\r\n\r\n\r\n\r\n\r\nCOMPETENCES\r\n\r\nIntervenante à domicile \r\n Tenue complète de la maison\r\n Effectuer les courses\r\n Accompagnement des personnes à l\'extérieur\r\n Aide aux démarches administratives\r\n\r\n\r\nAgent de service hospitalier\r\n Entretien des chambres, des couloirs, des salles\r\n Organisation en autonomie du poste de travail\r\n Maîtrise des mesures d\'hygiène\r\n Aide aux repas, à la toilette des personnes\r\n Travail avec l\'équipe médicale\r\n\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\n1990-2007 Agent de service hospitalier - Maison de retraite Les Gardioles\r\n\r\n1980-1989 Intervenante à domicile - ADMR Montpellier\r\n\r\n1974-1977 Ouvrière de production - Entreprise Dubois Montpellier\r\n\r\n\r\nINFORMATIONS COMPLEMENTAIRES\r\n\r\nPermis B\r\nNée le 10 avril 1958\r\nMariée\r\n ','Du lundi au vendredi \r\nde 8H à 12H\r\net de 14H à 18H','20'),(4464,'Melle ELIDRISSI HAJAR','34090','0640425691','01/01/1989','celibataire','C\'est la première fois que je postule pour devenir femme de ménage, je l\'ai déjà fait, mais c\'était en contre partie d\'un hébergement temporaire. ','les week end, ça sera en fonction des plannings communiqués chaque semaine par l\'école (Sup de Co Montpellier','6'),(4465,'Melle Chelef Armelle','34000','0662900055','08/07/1989','celibataire','Expérience de 3 mois dans Banque (Au sein d\'une entreprise professionnelle)\r\nExpérience de 2 + 4 mois dans différents hôtels\r\nExpérience de 5 mois chez des particuliers (Personnes agées et handicapés)','Lundi matin et aprés-midi\r\nMardi matin et aprés-midi\r\nMercredi matin et aprés-midi\r\nJeudi matin et aprés-midi\r\nVendredi matin et aprés-midi\r\nSamedi matin et aprés-midi\r\nDimanche matin',''),(4466,'Melle Vandenabeele','34220','0628520486','18/08/1986','autre','','toute la semaine','25'),(4467,'Melle GRATADE MAEVA','66100','0621272052','09/09/1990','celibataire','Auxiliaire de vie durant une semaine (remplacement).','Lundi de 9h à 14h\r\nMardi de 9h à 14h\r\nJeudi de 9h à 12h','15'),(4468,'Mme MAGNANI Houlematou','75015','0155769677 063712358','02 04 1984','marie','j\'ai 3ans d\'expériences. ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4469,'Mme BOYMOND','66300','0686851196','28/04/1976','autre','ADJOINTE DE DIRECTION Hôtel Balladins – Tournon (73) de juillet 2008 à novembre 2009\r\n \r\nHôtel Balladins - Cran Gevrier (74)\r\nRECEPTIONNISTE décembre 2006 à février 2007\r\nASSISTANTE DE DIRECTION février 2007 à décembre 2008\r\nREMPLACEMENT DE DIRECTION janvier 2008 à juin 2008\r\n\r\nSeconder et remplacer la Direction de l’établissement\r\nAssurer la Direction temporaire entre deux passations\r\nAccueil, réception, gestion du planning des réservations et du personnel\r\nRecrutement, management et formation du personnel\r\nContrôle et gestion des débiteurs et de la caisse\r\nSuivi et maintenance de l’exploitation sur le plan technique, rénovation et amélioration\r\nSuivi des stocks, des commandes et des fournisseurs, inventaires\r\nRespect de la méthode HACCP\r\nContrôle des chambres\r\nContact et suivi des différents prestataires\r\n\r\nRECEPTIONNISTE Notre Dame de l’Abbaye - Carcassonne (11) août 2010 (remplacement)\r\n\r\nASSISTANTE MATERNELLE 2003 à 2006\r\nEMPLOYEE DE MAISON GARDE D’ENFANTS 2000 à 2003\r\n\r\nFEMME DE CHAMBRES Hôtel Campanile – Metz Tessy (74) 1999\r\n \r\n\r\nSTAGE Hôtel Restaurant le Roma – Albertville (73) 1997 (2 mois) \r\nRéception et accueil téléphonique des clients et fournisseurs\r\nPublipostages, mailing\r\nConception de plaquette publicitaire\r\nComptes rendu de réunions\r\nInventaires\r\n','Lundi, Mardi, Jeudi et Vendredi\r\nde 8h30 à 11h30 et de 14h30 à 17h30\r\nhors vacances scolaires','20'),(4470,'Melle Avezard','45550','0613463927','01/08/1984','marie','j ai deja travaillé pour une association d aide a domicile,ainsi que de la garde d enfant et aussi l entretien d une pharmacie et d un cabinet medical','suis disponible a temps complet du lundi matin au samedi midi','30'),(4471,'Melle Fernandes','92700','0632172177','16021972','celibataire','Je traviller 2 ans dans le manage a lisbonne.','de lundi,mardi,jeusdi,vendredi; de 18H30 A 22H30.Jai un voiture merci','20'),(4472,'Mme Halabi','92160','0610724327','18/08/1980','marie','garde a domicile des parent \r\nauxiliaire de vie en maison de retraite','Exemple : Lundi matin, Mardi après-midi, etc...','25'),(4473,'Mme Mowlah Bibi Nazidah','91120','0160107166','10 /01/69','marie','menage repassage garde d\'enfants','toute la semaine de 9 h a 16 h','35'),(4474,'Mr MANIER','34080','0635405331','12/02/1974','celibataire','Bonjour, j\'ai beaucoup d\'expérience dans le milieu de l hôtellerie, la garde d\'enfant ainsi que diverses missions de ménage auprès de particuliers, je reste à votre disposition pour vous présentez ma candidature','lundi, mardi, mercredi, jeudi, vendredi , samedi, dimanche','25'),(4475,'Melle Viales Clara','34000','0675771419','06/06/90','celibataire','Travail à présence verte en tant qu\'aide à domicile à Lodève pendant un mois.','Mardi matin, mardi aprem à partir de 15H, Mercredi matin, jeudi aprem a partir de 16H30, vendredi matin a partir de 9H30, vendredi aprem à partir de 15H.','12'),(4476,'Melle Borok A Goufan','93000','0612700362','29 10 1987','celibataire','2009-2010 aide a domicile le menage parisien(75012paris)','lundi mardi jeudi vendredi','6'),(4477,'Mme Elina Ludivynn','95880','0647410949','18/04/1989','celibataire','','LUNDI MARDI MERCREDI JEUDI VENDREDI','30'),(4478,'Melle TELLE Audrey','66690','0611658358','07101988','celibataire','','Tous les jours de la semaine,dès aujourd\'hui.','35'),(4479,'Melle TELLE Audrey','66690','0611658358','07101988','celibataire','6 mois','Tous les jours de la semaine,dès aujourd\'hui.','35'),(4480,'Mme Chabrette Christèle','33113','0625527728','17/11/1970','marie','2008: aide à domicile (ADMR, AGAPES)\r\n2008-2010: agent de service Maison de retraite (Gradignan33)\r\n2010: assistante de vie (personne âgée de 90 ans à Léognan33)','du lundi,mardi,mercredi,jeudi(8h30-17h)et vendredi (8h30-16h)','30'),(4481,'Melle Nivinou Marion','44100','0683042874','01/08/1989','celibataire','Je suis formée en aide à domicile.','Je suis disponible le lundi (journée entière) et \r\nle jeudi après-midi.','12'),(4482,'Melle Nivinou Marion','44100','0683042874','01/08/1989','celibataire','Je suis formée en aide à domicile.','Je suis disponible le lundi (journée entière) et \r\nle jeudi après-midi.','12'),(4483,'Mme Belhami Fatima','66 000','0468394070','21/01/68','autre','aide à domicile (particulier) 2009 à 2010 .agent de service (res. des albères) ','apres-midi, et vendredi et mardi matin en plus','30'),(4484,'Mme Tijane','13004','0601067859','05/05/1980','autre','Près de 4 ans d\'expérience en tant qu\'aide ménagère chez les particuliers,chez Fami Emploi68 et Free Dom Valence.','Du lundi au vendredi tous les matins et après-midi.','10'),(4485,'Melle Renault','44100','0953224609','24/10/1989','celibataire','2 mois avec l\'entreprise impect entretient','du lundi au vendredi matin et apres midi','25'),(4486,'Melle Prin Adeline','44340','0626318292','16/08/1990','celibataire','','lundi : à partir de 15h\r\nmardi : avant 11h et après 16h\r\njeudi : entre 11h et 15h\r\nvendredi : après 14h\r\nsamedi : toute la journée\r\ndimanche : toute lea journée','15'),(4487,'Mme Weigel','45000','0238538619','09/03/1964','celibataire','depuis 2004 a aujourd\'hui : auxiliaire a domicile\r\n','Toute la semaine(le matin)','15'),(4488,'Mme Weigel Mireille','45000','0238538619','09/03/1964','celibataire','depuis 2004 a aujourd\'hui : auxiliaire a domicile\r\n','Toute la semaine(le matin)','15'),(4489,'Melle Faouzi','34090','0618980491','13/01/1988','celibataire',' Apprentissage sur des machines industrielles et fabrication de produits alimentaires\r\n\r\n Stages réalisés : \r\n\r\n• 3 mois en laiterie fromagerie - mise en place d’un nouveau produit\r\n• 5 mois en abattoir de volaille - mise en place et validation des rendements ressuages\r\n\r\n Travail en ranch\r\n\r\n Baby setting\r\n\r\n Equipière polyvalente en fast-food ( 5mois)\r\n','soirs a partir de 17h et week ends','10'),(4490,'Melle Bouchet','44300','0634011083','28.09.1990','celibataire',' Bonsoir\r\nJe sais faire le ménage.. je n\'ai pas d\'expérience dans se domaine autrement. J\'aimerai pouvoir avancé dans la vie et pourvoir subvenir a mes besoins.. je vous remercie d\'avance','je suis libre desuite.. tout les jours','30'),(4491,'Mme Hammache Ouiza','13015','0486126603','05 04 71','marie','femme de menage chez les particulier','du lindi apartir de 9h a16h toute lasemaine','35'),(4492,'Mr Cassisi Franck','13010','0663304439','31/12/1982','celibataire','j\'ai déjà fait des ménages pour des personnes à leur domicile je suis quelqu\'un de sérieux et motivé dans mon travail.','je suis disponible le samedi matin ','4'),(4493,'Melle Métayé Flora','44000','0630717014','30/05/1990','celibataire','Aide ménagère pendant 3 étés de suite chez particulier et entreprise immobilière avec l\'agence d\'intérim chronos intérim.','Lundi Matin, Mardi après-midi, mercredi matin, jeudi après-midi, vendredi et samedi','5'),(4494,'Melle Cadiou Marion','34000','0661730361','01/10/1989','celibataire','2010:Serveuse et Commis de cuisine \r\n2010:Vente en boulangerie\r\n2010:Mise en place expositions d\'art\r\n2009:Serveuse,chef de rang,barmaid\r\n2008:Mise en rayon supermarché\r\n2007:Baby-sitting\r\n','Lundi,Mardi,Mercredi,Jeudi après-midi','15'),(4495,'Melle Daniela Martins','34000','0636912452','25/02/1992','celibataire','heures de ménages toutes les semaines , afin de financer mes études , baby-siting etc','Lundi à partir de 17h30\r\nmardi à partir de 19h15\r\nmercredi le matin de 5h à 9h15 et de 12h30 à 23h\r\n\r\njeudi idem que le mercredi \r\nvendredi de 10h30 à 23h','10'),(4496,'Melle Meyselle','13005','0629940462','18091982','celibataire','agent d\'entretien dans l\' entreprise Meridionale Service Entrtien de 2002 a 2009','les matins a partir de 8h30 jusqu\'a 11 heures et les après midi a partir de 16h30 jusqu\'a 19heures ','20'),(4497,'Mme Belkheir Badia','13013','0687321011','12111954','autre','aide à domicile et ménagére, cuisinière confirmé C.A.P,responsable et accueil centre de remise en forme','lundi, mardi, mercredi, jeudi, vendredi, samedi, ','35'),(4498,'Mme Belkheir Badia','66','0687321011','12111954','autre','aide à domicile et ménagére, cuisinière confirmé C.A.P,responsable et accueil centre de remise en forme','lundi, mardi, mercredi, jeudi, vendredi, samedi, ','35'),(4499,'Melle Bouet Emilie','91350','0625948849','07 12 1990 ','celibataire','j ai fait des stage en famme de menage a cean dens le 14 ','matin midi soir ','35'),(4500,'Mme Garonnat Stephanie','66680','0666355697','15.01.1979','autre','bep services aux personnes j ai travaillé en centre aérè avec les touts petits et e travaille actuellement a temp partiel dans une association d \'aide a domicile depuis 6 ans en relation avec des personnes agées et des jeunes personnes aussi','lundi matin de 8h a 10h l après midi de 14h a 17h, le mercredi de 14h a 16h,le jeudi matin de 8h a 10h et l \'après midi de 14h à 15h30.','10'),(4501,'Melle Crepet Maud','34000','0682506762','21/10/1989','celibataire','DIPLÔMES\r\n\r\n\r\n Année 2010-2011 : Licence 2ème année mention Psychologie\r\n Licence 1ère année mention Psychologie-Sciences de l’Education, 2010\r\n Baccalauréat Littéraire, 2008\r\n Brevet d’Animateur de Centre de Vacances et de Loisirs, 2007\r\n Brevet des Collèges, 2004\r\n\r\n\r\nEXPÉRIENCES PROFESSIONNELLES\r\n\r\n\r\n Animatrice\r\n Vacances d’été 2010 : (Du 5/07 au 29/07) : Maison de quartier les Genêts à BRON (69)\r\n- Encadrement et animation d’enfants de 3 à 4 ans.\r\n (Du 2/08 au 20/08) : Centre social du Petit Taillis à BRON (69)\r\n- Encadrement et animation d’enfants de 6 à 7 ans et de 3 à 5 ans.\r\n Vacances d’été 2009 (Du 03/08 au 2/09/) : Centre de Loisirs Jean-Moulin à MEYZIEU (69) \r\n- Encadrement et animation d’enfants de 6 à 7 ans.\r\n Vacances scolaires de Pâques (Du 06 au 17/04/2009) : Maison Sociale Cyprian les Brosses à VILLEURBANNE (69) - Encadrement et animation d’enfants de 3 à 5 ans.\r\n Vacances scolaires de Février (Du 16 au 20/02/2009) : Centre de Loisirs, CLESG à ST GENIS LAVAL (69) - Encadrement et animation d’enfants de 3 à 5 ans.\r\n Vacances scolaires de Toussaint et Noël (Du 03 au 07/10/2007 et du 27 au 30/12/2007) : Foyer d’Education Populaire à COLLOBRIERES (83) - Encadrement et animation de jeunes de 10 à 17 ans. \r\n Stage pratique BAFA (Du 09 au 27/07/2007) : Centre de Loisirs, Famille Rurale à ST GEORGES D’ESPERANCHE (38) - Encadrement et animation de jeunes de 6 à 14 ans\r\n Autres expériences\r\n De septembre 2009 à début juillet 2010 (10 heures hebdomadaires) : Agence Family Sphere à LYON (69) - Garde de trois enfants en bas âge (Deux enfants de 5 et 3 ans, un bébé de 7 à 16 mois) de l’école et de la crèche, au domicile des parents. \r\n De mars 2009 à Février 2010 (3 jours par mois) : Institut Médico Educatif Yves Farge à VAULX EN VELIN (69) - Maîtresse de Maison : Service des repas et nettoyage de l’internat, de jeunes handicapés sociaux et mentaux de 12 à 15 ans. \r\n Du 25.08.2008 au 5.09.2008 : Magasin METRO à VAULX EN VELIN (69) - Inventorier et saisir informatiquement des données de produits. \r\n 9.08.2008 : Riviera Beach Club à HYERES (83) - Pliage, triage, repassage de linge de collectivités et nettoyage de chambres d’hôtels. \r\n Du 10 au 12.08.2008 : Camping Ceinturon 3 à HYERES (83) - Nettoyage de sanitaires.\r\n Juin 2005/ Juillet, Août 2006 : Musée de la Grotte des Huguenots à VALLON PONT D’ARC. (07) Accueil des visiteurs, visite guidée, vente de tickets d’entrée, entretien et organisation de l’exposition.\r\n\r\nFORMATION\r\n\r\no 2008-2009 : Première année de Licence Mention Lettres Modernes-Philosophie à l’Université Jean-Moulin, Lyon 3\r\no 2010-2011 : Apprentissage en cours du Permis de Conduire\r\no 2007 : Stages de formation BAFA (théorique, pratique, approfondissement)\r\no Langues : Espagnol = Niveau Moyen-Bon ; Anglais = Niveau Moyen \r\no Matières Littéraires (Français, grammaire…) : Niveau Bon\r\n','Je suis disponible tous les mercredi de 12h à 20h, les jeudis de 16h à 20h et les vendredis de 8h à 20h.','10'),(4502,'Mme ','66300','','','marie','','mardi apres_midi,jeudi apres-midi,vendredi apres-midi','9'),(4503,'Melle Calon Hélène','34000','0610608246','14/08/1989','celibataire','je n\'ai encore aucune expérience dans le domaine du ménage à domicile, mais je sais tenir un intérieur. cependant j\'ai déjà occupé des emplois: de la garde d\'enfants puis au service du courrier de la CPAM de boulogne sur mer. je suis étudiante à la recherche d\'un travail me permettant de subvenir à mes besoins, et donc assez motivée, dynamique. n\'ayant pas de voiture, je suis disponible sur tout le réseau et l\'espace que couvre le réseau de bus et de tramway de Montpellier.','je suis disponible le lundi de 11h à 17h, le mardi après midi, toute la journée du jeudi,du samedi et du dimanche. je souhaiterais travailler entre 25 et 30 heures par semaines','25'),(4504,'Melle Bouhouche','13013','0699238368','15 11 88','celibataire','','tout les jour','36'),(4505,'Melle LE BIGOT Elodie','22220','0631545898','10/01/1986','autre','Je n\'ai pas d\'expérience professionnelle dans ce domaine mais je suis maman au foyer donc je sais effectuer les tâches de ménages...','Tous les jours à partir de 9h30 jusqu\'à 15h30.','15'),(4506,'Mme EL HADACHI','34080','0682840225','22/05/1982','marie','Intervenant à domicile auprès de familles pour l\'entretien du logement.','Tous les jours de la semaine de 9h30à 11h30 et de 14h30 à 16h30.\r\nSauf le mercredi aprés midi.','18'),(4507,'Mme Ana Catarina Aguiar Da Silva','30900','0623608545','09/08/1985','marie','hui depuis 9ans je fait de menage et repassage ','mardi apre midi et jeudi et mercudi matin','12'),(4508,'Mme Ana Catarina Aguiar Da Silva','30900','0623608545','09/08/1985','marie','hui depuis 9ans je fait de menage et repassage a nimes bezouce poulx marguerittes ..','mardi apre midi et jeudi et mercudi matin','12'),(4509,'Melle Dolat Meriem','66000','0672101825','08/12/1990','autre','Equipiére polyvalente chez Mc Donald','Lundi, Mardi, Mercredi, Jeudi, Vendredi, et Samedi.','35'),(4510,'Mme Belhami Fatima','66000','0468394070','21/01/68','autre','aide à domicile :personne agée perpignan mars 2009 à ce jour personne diabetique (mere)/entretien courant du domicile /courses,preparation des repas/aide à la toilette/verification du taux de diabete et de la prise de medicaments,injection de l\'isuline . Agent de propretè (res. des alberes).netoyage escalier,halls,caves dans une residence /ramassage papiers publicitaire dans les boites aux lettres.entretien vitres et ascenseur .','tout les apres-midi + les mardi et vendredi matin','30'),(4511,'Mme Pronier Catherine','74200','0689073671','31121970','marie','5ans societe de nettoyage NHM àthonon-les-bains et 5ans sms à allinges','lundi,mardi,mercredi;jeudi;vendredi journée','35'),(4512,'Mme Delouf','85500','0646754273','25071973','marie','8 ans dans l\'armée de terre\r\n2 ans à Disneyland Paris\r\n2 ans assistante maternelle','lundi,mardi,jeudi,vendrei : matin et après-midi','20'),(4513,'Mme Ben Youssef','44470','0228231344','04 09 1962','marie','Je travaille comme hôtesse d\'accueil et hôtesse de caisse dans super u.\r\nJe recherche un complément de revenus\r\nje suis libre plusieurs demi journée dans la semaine','lundi après midi\r\nmardi après midi\r\nmercredi matin\r\njeudi matin','8'),(4514,'Mme Michel','91300','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4515,'Mme Michel','91300','','','celibataire','m\'envoyer une reponse a belisa.michel@free.fr je voudrais savoir je cherche des heures de menage chez les particuliers et je n\'ai que le transport en commun et combien de temps peut on commencer chez vous merci','lundi mardi mercredi jeudi vendredi de 9h a 16h merci ','35'),(4516,'Melle Kinzonzi','75019','0676532840','06021990','celibataire','le Manage effectuée chez moi c\'est moi qui le fait vue que ma mère ne peut plus le faire & j\'ai fait de l\'aide a domicile egalement ','lundi la journée\r\nmardi la journée\r\nmercredi la journée\r\njeudi la journée\r\nvendredi la journée\r\nsamedi la journée\r\ndimanche la journée','30'),(4517,'Mme Ajraoui Nezha','66000','06.62.62.77.37','07-03-1974','marie','AGENT D\'ENTRETIEN\r\nCHEF DE SITE DE NETTOYAGE\r\nFEMME DE MENAGE\r\n\r\n','TOUS LE JOURS MATIN ET APRES- MIDI','35'),(4518,'Melle Floriane MOREL','35000','0676381908','29 MARS 1986','celibataire','Je suis en Master Marketing et Communication à Rennes, et je cherche à compléter ma semaine de cours par de l\'assistance au ménage. J\'aime vivre dans un endroit propre et bien tenu, je sais donc réaliser convenablement tous types de ménages, repassage et autres tâches. Mon but premier sera de satisfaire au mieux mes clients. Je suis disponible dès à présent et possède une voiture pour des déplacements éventuels en périphérie de Rennes.','Les lundi jusqu\'à 16h et les mardi toute la journée.','6'),(4519,'Mme BIAN LAKEY','66000','0632417451','13/04/1990','marie','Bonjour je veux devenir femme de ménage parce-que j\'adore faire le ménage j\'ai fait le ménage dans un petit magasin qui s\'appelle super frais et il été bien comten que le ménage a bien été fait merci de me contacter ','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(4520,'Melle Le Quellec Marie','44470','0606614605','23011985','celibataire','j\'ai une expérience de 7 dans le nettoyage divers','je suis disponible de 8h à 15h30, du lundi au vendredi','35'),(4521,'Mme GALLICE Dalila','30470','0683346398','01/06/1971','marie','Responsable de magasin. Aujourd\'hui, je recherche un emploi qui amène service et contact.\r\n','lundi 9 H 16 H\r\nmardi 9 H 16 H\r\njeudi idem\r\nvendredi idem','28'),(4522,'Mme Jourda Amena','44100','0650629777','25/02/1981','marie','un an et demi d\'aide ménagère','lundi, mardi, jeudi, vendredi 10h-17h','35'),(4523,'Mme Tardido','30100','0466526054','10/02/66','marie','bonjour je souhaiterais travailler ds ma region pr faire du menage ou aide a la personne.j\'ai aider ma maman peandant 7 ans chez ma maman et j\'ai travailler aupres d\'un organisme chez ds personne aggee.','je suis disponible du lundi au vendredi.','30'),(4524,'Mme Tardido','30100','0466526054','10/02/66','marie','bonjour je souhaiterais travailler ds ma region.Sur Ales.J\'ai travailler aupres d\'un organisme j\'ai fait du menage et tenir compagnie.Aupres ds personne agees. ','je suis disponible du lundi au vendredi.','30'),(4525,'Melle Nmila','34080','0605296149','170911990','celibataire','AIDE MENAGERE PENDANT 2ANS ET A LA FOIS ASH AU CHU DE MONTPELLIER','LUNDI MARDI MERCREDI JEUDI VENDREDISAMEDI DIMANCHE ','35'),(4526,'Mme Martinez Md','66300','0468534290','16/09/1954','celibataire','bonjour\r\nje vous fais parvenir mon cv\r\n\r\nMaria Dolores MARTINEZ\r\n3 Rue du Canigou \r\n66300 TERRATS\r\ntél　: 04 68 53 42 90 \r\nMail　: dol.martinez@neuf.f\r\n\r\nINTERVENANTE A DOMICILE\r\n\r\nCOMPETENCES\r\n\r\nTâches ménagères courantes de la maison\r\n\r\nCourses\r\n\r\nPréparation des repas\r\n\r\nPrise de repas\r\n\r\nAssistance à une personne dépendante\r\n\r\nAide au transfert\r\n\r\nSoins d’ hygiène courante (toilette, tenue vestimentaire)\r\n\r\nStimulations aux actes de la vie quotidienne\r\n\r\nEXPERIENCES PROFESSIONNELLES\r\n\r\nAssociation Joseph Sauvy depuis 2004. \r\n\r\nMissions ponctuelles et remplacements réguliers.\r\n\r\nAUTRES EXPERIENCES\r\n\r\nCuisine\r\n\r\nGestion des locations (état des lieux, remise en état des appartements et accueil des nouveaux locataires)\r\n\r\nDIVERS\r\n\r\nTitulaire Permis B – Véhicule personnel\r\n\r\nUtilisation bureautique.\r\n\r\nCAP Cuisine\r\n \r\n \r\n \r\n','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4527,'Mme ETIENNE Ermite','75016 Pari','0684072261','02/11/65','celibataire','3 années d\'expériences, en fin de contrat, pour cause de depart en maison de retraite. Employeur Assisteo','du lundi au jeudi uniquement le soir','37'),(4528,'Melle Termeau Orianne','44220','0673635775','15/09/1989','celibataire','je suis actuellement en brevet professionnel 2éme année en coiffure jai eu des formation de venteset de gestion. ','je suis disponible le lundi matin et apre midi et le mercredi matin puis le samedi a partir de 16h','10'),(4529,'Melle Georgieva Dilyana','34000','0638571750','27/05/1985','celibataire','','du lundi a vendredi','40'),(4530,'Mme Belhami Nadia','66000','0663689651','09/01/74','autre','Qualifier en tant que Assistante de vie et expérience au prés des personnes agèes, agent hospitalier en milieu clinique et maison de retraite ','lundi matin,mardi apres-midi,mercredi matin et vendredi matin ','35'),(4531,'Melle Leplant Lucie','66620','06 33 47 69 58','24/03/1985','autre','Ayant travaillé en tant qu\'aide à domicile pendant 1 an, je voudrai aujourd\'hui continuer à éxercer ce métier.\r\nJ\'aimerai avoir un contrat de 20 heures minimum mais un 35 heures serait l\'idéal.\r\nSérieuse et motivée, j\'espère pouvoir bientôt vous apporter ma collaboration.','Tous les jours sauf les week-ends','20'),(4532,'Mme Assunçao Silva Magali','13011','0643542638','27/02/1985','celibataire','• 2007- 2010 : Garde d’enfants a domicile\r\nAssistante maternelle \r\nGarde a domicile, repas, devoir, hygiène de l’enfant, animation d’activités, entretien de l’espace de vie\r\n•Mai 2005 CDD 2 moi : Maison de retraire Les Alpilles\r\nAuxiliaire de vie \r\nToilette des pensionnaires, préparation du repas de midi, rangement chambre et lit\r\n\r\nSeptembre 2005- CDD 2 mois : Maison de retraite Claire Fontaine \r\n\r\n- Auxiliaire de vie \r\nToilette des pensionnaires, préparation du repas de midi, petit déjeuner, rangement chambre et lit\r\n\r\n','du lundi au samedi le matin et le soir ','50'),(4533,'Mme Assunçao Silva Magali','13011','0619306058','27/02/1985','celibataire','• 2007- 2010 : Garde d’enfants a domicile\r\nAssistante maternelle \r\nGarde a domicile, repas, devoir, hygiène de l’enfant, animation d’activités, entretien de l’espace de vie\r\n•Mai 2005 CDD 2 moi : Maison de retraire Les Alpilles\r\nAuxiliaire de vie \r\nToilette des pensionnaires, préparation du repas de midi, rangement chambre et lit\r\n\r\nSeptembre 2005- CDD 2 mois : Maison de retraite Claire Fontaine \r\n\r\n- Auxiliaire de vie \r\nToilette des pensionnaires, préparation du repas de midi, petit déjeuner, rangement chambre et lit\r\n\r\n','du lundi au samedi le matin et le soir ','50'),(4534,'Mme Noguet Valérie','56130','0297428464','09/08/1973','marie','je travaille dans le commerce et souhaiterais combler mon temps partiel et faire 5heures de ménage\r\npar semaine','lundi, mardi, jeudi les matins','5'),(4535,'Mme AUDUREAU','44330','0240339211','08/01/1974','marie','BEP Sanitaire et Sociale.\r\nJ\'ai travaillé en école, en maison de retraite, ambulancière,aide à domicile, taillage de vigne et actuellement je suis assistante maternelle.','Lundi,Mardi, Jeudi et Vendredi de 8h30 à 17h30. ','30'),(4536,'Mme Lorougnon Victorine','75019','0626035361','26 05 76','celibataire','4 ans avec letanvile','weeken','6'),(4537,'Mme OUVRARD Aurore','66000','0627950976','01/11/1982','autre','J\'ai fais le ménage dans un hotel durant 6 mois. Je m\'occupais de remettre les chambres en l\'état, du linge également laver, sécher.','Je suis disponible tout les jours et à n\'importe quelles heures.','25'),(4538,'Mme Ajraoui Nezha','66000','0662627737','07.03.1974','marie','2 ans d\'expérience en aide ménagére;\r\nménage\'repassage \'repas\'prepenade\'petite toilette','tous les matins ou les aprés-midi','35'),(4539,'Melle Chemarin Elise','34070','0686331910','15/10/1989','celibataire','','lundi, mardi, mercredi, jeudi, vendredi de 9h30 à 16h','15'),(4540,'Melle HADJI KHADRA','75020','0647086713','08031964','celibataire','EXPERIENCE DE 3 ANS D\'ASSISTANTE DE VIE AUPRES DE PERSONNES AGEES ET D\'ENFANTS.','DISPONIBLE TOUT LES JOURS DE 8H A 15H.','20'),(4541,'Melle Galtier','34770','0666362266','02/01/93','celibataire','Emplois effectués : \r\n-Baby-sitting depuis l\'âge de 14ans\r\n-Serveuse (week-end et vacances)\r\n-Ménage et aide aux personnes âgés\r\n\r\nJ\'ai aussi effectué plusieurs stages en agence immobilière.\r\n','Mardi après-midi, Mercredi après-midi, Vendredi après-midi, Samedi, Dimanche','10'),(4542,'Melle VERDU Jennifer','13015','0621394829','14 mai 1990','celibataire','agent d\'entretien\r\nservice restauration\r\nvente \r\nesthétique \r\n','lundi au samedi matin midi et soir \r\n','35'),(4543,'Mme AKA MARIAME','77127','0698579258','28/08/1982','marie','J\'ai plusieurs années d\'expériences dans le domaine.','Tous les jours de la semaine.','30'),(4544,'Melle Vella Elise','44400','0667873496','01/02/1991','celibataire','Beaucoup de stage en magasin de pret à porter suivi d\'un bep vam\r\n\r\nMénage asser régulièrement cher mes grands-parents\r\n\r\nMuguet\r\n\r\nEquipière de vente en grande surface\r\n\r\nBaby-sitting occasionelle','Lundi:toute la journée\r\nMardi:toute la journée\r\nMercredi:toute la journée\r\nJeudi:toute la journée\r\nvendredi:toute la journée','25'),(4545,'Mme CASTELLANO BONNETAIN','66000','0622516276','06/05/1968','celibataire','','LUNDI MARDI MERCREDI JEUDI VENDREDI LE MATIN','20'),(4546,'Melle SABY Pauline','44300','0760360090','29/10/1986','celibataire','nombreux ménages dans le cadre familial et professionnel (assistante vétérinaire), nombreux baby-sitting avec des enfants de tout âge, cours particuliers, préparatrice de commande, agent administratif chez Total','le week-end et les soirs de semaine','4'),(4547,'Mme Olczyk','13250','0614321467','11/10/1957','marie','1977-1985 Agent d\'entretien des surfaces a lecole maternelle','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4548,'Melle THOUANEL KARINE','35370','0663218354','02/08/1977','autre','18 ans d\'expérience en tout dans la garde d\'enfants dont 2ans en tant qu\'employée de maison et 7ans en tant qu\'agent en école maternelle.','Tous les jours de 8h à 18h.','20'),(4549,'Melle PENA CINDY','66450','0634064194','30/04/1989','celibataire','Depuis jeune, j\'effectue le ménage à mon domicile ainsi que dans ma famille mais à ce jour je n\'ai pas encore eu la chance d\'avoir une expérience professionnelle','du lundi au vendredi de 7h a 12h et de 14h à 18h','35'),(4550,'Melle LAMOTTE Caroline','31130','0698127516','14/04/1992','celibataire','Je suis sérieuse, ponctuelle et j\'aimerai beaucoup aider et faciliter les tâches de la vie quotidienne.','mercredi aprés-midi, dimanche ','2'),(4551,'Melle LAMOTTE Caroline','31130','0698127516','14/04/1992','celibataire','Je suis sérieuse, ponctuelle et j\'aimerai beaucoup aider et faciliter les tâches de la vie quotidienne.','mercredi aprés-midi, dimanche ','2'),(4552,'Melle LAMOTTE Caroline','31130','0698127516','14/04/1992','celibataire','Je suis sérieuse, ponctuelle et j\'aimerai beaucoup aider et faciliter les tâches de la vie quotidienne.','mercredi aprés-midi, dimanche ','2'),(4553,'Melle Calvani-chibani Alicia','13013','0603126835','15/07/1985','celibataire','Bonjour, j\'ai 25ans un diplome d\'estheticienne cosmeticienne etant deja en cdi 14h chez des particuliers en tant que femme de menage et garde d\'enfants (3) je souhaiterais combler mes heures de libre en sachant que je travaille en tant que auto entrepreneur estheticienne le dimanche et mardi matin .','mes disponibilités sont le lundi jeudi et vendredi de 9h a 14h et le mercredi et le samedi de 10h a 19h etant deja donc en cdi chez des particuliers le lundi mardi jeudi et vendredi de 16h a 20h Cordialement','15'),(4554,'Melle Gouzien Elsa','44260','0682087648','06/06/1988','celibataire','2 septembre au ... Animatrice pour la NAP à Nantes\r\n Agent d’entretien et restauration pour:\r\njuillet/aout 2010 *l\'ACCOORD\r\n - du 26 au 30 juillet du 16 aout au 1 septembre 2010\r\n25 aout 2009 au *la mairie de Nantes\r\n3 juillet 2010 - réception de la marchandise\r\n - préparation d’après les conditions d’hygiène réglementaire\r\n - service et écoute de l’enfant\r\n\r\n Animatrice enfants au village vacances de Samoëns\r\n27 au 09 avril 2010 - Encadrement d’enfants de 4 à 6 ans\r\n06 au 12 février 2010 - Animation des 7 à 11 ans\r\n19 Juil.au 15 aout 2009 Accompagnatrice pour personnes handicapées\r\n - animation, encadrement, transport…\r\n\r\n23 fév. au 2 juil. 2009 Animatrice CVL remplaçante\r\n - animation d\'enfants de 3 à 6 ans et de 7 à 11 ans.\r\n - prise en charge d\'une équipe de travail\r\n \r\n5 jan. au 6 fév.2009 Animatrice CVL remplaçante\r\n à l\'Office Municipal de la Jeunesse de Saint Nazaire.\r\n','je suis disponible le lundi, mardi, vendredi de 14h à 16h et le samedi','8'),(4555,'Melle Soto Elsa','49300','0689821224','30/09/1992','celibataire','aout 2010: Ménage de toutes les écoles publique de la ville (Mende)\r\n\r\nAide régulièrement dans le commerce familial (Magasin de photos.\r\n\r\nStages en crèche, école, commerces. ','Étant étudiante mon emploi du temps change souvent.\r\nLa plupart du temps je suis libre a partir de 17h voir 17h30, le week-end entier, quelques après midi de libre que l\'on me signale qu\'au coup par coup une semaine pour l\'autre. \r\n','10'),(4556,'Mme AIT LASRI Mongia ','13010','0648297261','29/01/1958','marie','D\'octobre 2007 à octobre 2009 : Agent d \'entretien au sein du Centre d\'Action Sociale à Marly ( 59) \r\n• entretien de manière autonome des locaux (bureaux, halte garderie, salle polyvalente )\r\n\r\n\r\nDe 2002 à 2005 : Aide à domicile auprès de l\'association La Mortagne du Nord (59)\r\n• aide à la prise de médicaments\r\n• assistance à la personne \r\n\r\nDe 1997 à 1999 : Agent d\'entretien au sein du Centre d\'Action Sociale à Marly ( 59) \r\n\r\n• entretien des locaux \r\n\r\n','Tous les jours de la semaine. Je n\'ai pas d\'impératif particulier.','20'),(4557,'Melle BOITEL Harmonie','34290','0677502084','19/05/1991','celibataire','Depuis trois ans , je fais le ménage chez diverses personnes de mon entourage.','Toute la semaine.','20'),(4558,'Melle THIAM','34090','0630963109','04/05/1987','celibataire','Été 2007: femme de ménage dans une grande maison familiale à Dakar\r\nÉté 2008:Aide à personne âgée à Valenciennes\r\nÉté 2009:Femme de chambre à l\'hôtel ARÉNA\r\nÉté 2010:Femme de chambre à l\'hôtel Citadines ','Lundi matin, mardi soir,mercredi soir,vendredi soir','15'),(4559,'Mme Bajard Marie-claude','59154','0684035760','25/12/1976','marie',' Bénévolat . Ayant fait le \r\n choix d élever mes trois enfants,j\'ai acquis beaucoup d’expérience ;ménage,repassage ,\r\n courses etc..Je suis très autonome et dynamique.','Lundi matin et après-midi \r\nMardi matin et après-midi \r\nMercredi après-midi \r\nJeudi matin et après-midi\r\n Vendredi après-midi','18'),(4560,'Mme Frambourg Francoise','34450','0611655732','220256','autre','fonction publique mairie astem ecole et aide a domicile ','5jours par semaine3','30'),(4561,'Mme Frambourg Francoise','34450','0611655732','220256','autre','fonction publique mairie astem ecole et aide a domicile ','5jours par semaine3','30'),(4562,'Mme Da Silva Patricia','66000','0650114472','15/09/1954','autre','aide menagere plusieurs annees chez personnes agees plus cuisine repassage ','lundi mardi mercredi jeudi vendredi ( matin)','20'),(4563,'Melle Benyahia.aicha','92200','0625745557','11101978','celibataire','je travaille chez les particuliers pendant 6 mois.','mardi matin,mercredi matin,jeudi matin et après midi.','15'),(4564,'Melle ABAIR ASMA','34090','0669057592','14/01/1988','celibataire','AIDE A DOMICILE sete relais fmilial\r\nResauration sete\r\nboulangerie montpellier\r\ncaissiere et mise en rayon balaruc baobab','tous les jours','37'),(4565,'Melle ABAIR ASMA','34090','0669057592','14/01/1988','celibataire','AIDE A DOMICILE sete relais fmilial\r\nResauration sete\r\nboulangerie montpellier\r\ncaissiere et mise en rayon balaruc baobab','tous les jours','37'),(4566,'Melle Martins Daniela','34000','0636912452','25/02/1992','autre','jE SOUHAITERAIS VOUS FAIRE PARVENIR MON CURRICULUM VITAE ET MA LETTRE DE MOTIVATION PAR MAIL SI POSSIBLE; AINSI VOUS POURREZ AVOIR DE PLUS AMPLES INFOS SUR MOI;','Samedi, dimanche toute la journée; lundi matin juqu\'a 7h; lundi apres 17h15;mardi apres 19H30.MERCREDI JUSQU\'a 9H30 DU MATIN PUIS à partir de 13H; Le jeudi idem que le mercredi; et le vendredi idem','10'),(4567,'Mme Frambourg Francoise','34450','0611655732','220256','celibataire','17 ans fonction publique fonction agent territorial spécialisé en ecole maternelle et entretien','du lundi au samedi matin ','30'),(4568,'Melle SANCHEZ Lorène','66300','0699615056','13/08/1992','celibataire','Aucune expérience professionnelle dans le ménage, étant étudiante.','Tous les aprés-midi du lundi au vendredi à partir de 14h.','20'),(4569,'Melle Windal Edith ','66750','0681581590','09031962','celibataire','C EST OCCUPE DE MA MERE QUI AVAIT LA MALADIE D EZAMERE PENDANT 4 ANS (87 ans) ET JE FAIS DU SERVICE A LA PERSONNE DEJAS UN PEUT DE CLIENTS\r\n SAUF DU REPASSAGE ','lundi mardi mercredi jeudi vendredi matin','12'),(4570,'Mme Diedhiou Amina','92220','0182006971','09/03/1972','marie','j ai jamais travailler dans le ménage','toute la semaine à partir de 10h','20'),(4571,'Mme 5 Rue Fellini 66000 Perpignan','66000','0468502858','11101965','marie','employée de banque\r\nhome manager depuis 15 ans : éducation des enfants,gestion administratives de la maison,ménage,repassage,élaboration des repas,soutien scolaire. ','lundi mardi jeudi vendredi samedi','20'),(4572,'Mme 5 Rue Fellini 66000 Perpignan','66000','0468502858','11101965','marie','employée de banque\r\nhome manager depuis 15 ans : éducation des enfants,gestion administratives de la maison,ménage,repassage,élaboration des repas,soutien scolaire. ','lundi mardi jeudi vendredi samedi','20'),(4573,'Melle Ramard Sylvie','13014','0679740655','27.09.1971','autre','2ans aide adomicile 13anssocieter dr nettoyeger','lundi matin et apres midi mardi jeudi vendredi','20'),(4574,'Melle Ramard Sylvie','13014','0679740655','27.09.1971','autre','2ans aide adomicile 13anssocieter dr nettoyeger','lundi matin et apres midi mardi jeudi vendredi','20'),(4575,'Melle Ramard Sylvie','13014','0679740655','27.09.1971','autre','2ans aide adomicile 13anssocieter dr nettoyeger','lundi matin et apres midi mardi jeudi vendredi','20'),(4576,'Melle Ramard Sylvie','13014','0679740655','27.09.1971','autre','2ans aide adomicile 13anssocieter dr nettoyeger','lundi matin et apres midi mardi jeudi vendredi','20'),(4577,'Melle Ramard Sylvie','13014','0679740655','27.09.1971','autre','2ans aide adomicile 13anssocieter dr nettoyeger','lundi matin et apres midi mardi jeudi vendredi','20'),(4578,'Melle Drif Deborah','13005','0683788034','16/02/1985','celibataire','3années en grande distribution, 2 saisons en tant qu\'agent d\'entretien,ainsi que des extras de serveuse.... ','Tous les jours','30'),(4579,'Melle Dieudonnée Ayonne Bandila','44800','0633028555','26/07/88','celibataire','agent de propreté à SANET/Nantes,DECA France/carquefou.ADC propreté/Nanteset ISOR/NANTES','du lundi au vendrdi de 6h à 13h','35'),(4580,'Mme Feger Martine','22450','0682814445','080665','autre','5 annees entre menages chez particulier et hotel','tous les matins','20'),(4581,'Mme BALMES','13620','0650488802','13/04/1962','marie','Candidature pour un poste de chargé de clientèle.\r\nCV\r\nMichèle BALMES \r\n\r\nNée le 13/04/1962 à Cannes\r\n\r\nSituation familiale : mariée, 2 enfants 16 et 20 ans\r\n\r\n\r\nAdresse : 4 allée de la malle-poste\r\nParc des Diligences\r\n13620 Carry-le- Rouet\r\nTEL 06 50 48 88 02 \r\n\r\nAdresse mail : michele.balmes@gmail.com\r\n\r\n\r\n\r\nFormations, diplômes.\r\n\r\n\r\n• 1980 Bac G série A \r\n\r\n• 1982 BTS du tourisme (ventes et productions touristiques)\r\n\r\n• 1982-1983 FCE et CAE (First Certificate – Certificate in English Advanced) East Croydon– Surrey –GB.\r\n• 1983-1984 PLIDA (Certificat de compétence en langue moderne) Centro linguistico Italiano Dante Alighièri – Roma.\r\n \r\n\r\n• 2004-2007 Diplômée en Psychologie/Pathologie (L3) Ecole de Psychologie Clinique, Aix en Provence.\r\n\r\n\r\n• Séminaires de Thérapie Analytique, groupes de réflexions cliniques, Ecole de Psychologie Clinique, Aix en Provence.\r\n\r\n• Formation à l’animation de groupes de parole. E.P.C Aix en Provence.\r\n\r\n\r\n• Formation de Formateur Niveau 1 – MMC Magalie Mauny consultants – Marseille\r\n\r\n\r\n\r\n\r\n\r\n\r\nExpérience Professionnelle :\r\n\r\n\r\n• 1985-1986 U.T.A Aéroport Marignane - Agent d’escale.\r\n\r\n• 1986-2003 T.A.T- A.O.M, Aéroport de Marignane – Agent Commercial des ventes \r\n\r\n• Agent des opérations Aériennes.\r\n\r\n• 2004-2007 Reconversion professionnelle en Psychologie Clinique L3.\r\n\r\n\r\n• 2009-2010 Intervenante en maison de retraite - EHPAD La Bastide activité clinique auprès des résidents, travail avec les familles.\r\n\r\n• 2007-2010 Aide à l’insertion sociale et professionnelle, Association d’aide aux jeunes majeurs issus de l’ASE (ADEPAPE13)\r\n\r\n\r\n• Animation de groupes de parole, et soutien psychologique, auprès du personnel soignant, des personnes âgées, et auprès des familles, en maisons de retraite.\r\n\r\n\r\n• Ateliers de mémoire en EHPAD et domicile.\r\n\r\n• Formatrice en gérontologie :\r\n\r\n- Accompagnement, humanisation de fin de vie en gériatrie – La bientraitance.\r\n- La maladie d’Alzheimer.\r\n- Le management efficace d’une équipe en EHPAD.\r\n- La prévention et la gestion du stress Professionnel.\r\n \r\n\r\n• Formatrice en développement personnel :\r\n\r\n- Formation en communication.\r\n- La prise de parole en public.\r\n- Maîtrise et affirmation de soi.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nPrincipales problématiques et domaines de recherche :\r\n\r\n\r\n• Accompagnement de la personne atteinte de la maladie d’Alzheimer.\r\n• Communication avec les familles en EHPAD.\r\n• L’accompagnement fin de vie de la personne âgée.\r\n• Le manque, la solitude, l’isolement, le découragement, chez la personne âgée et la personne handicapée.\r\n• Accompagnement des soignants (difficultés relationnelles, la gestion du transfert/contre transfert, le burn out)\r\n\r\n• La culpabilité, perte de l’estime de soi chez l’adolescent et le jeune adulte.\r\n• La confiance en soi, le regard de l’autre, la peur, le trac, la gestion des émotions.\r\n• Dépression, angoisses, anxiété.\r\n• La gestion du stress.\r\n• La psychologie de l’enfant et de l’adolescent.\r\n• La psychologie du sujet âgé.\r\n\r\n\r\n\r\n\r\n\r\n\r\n','du lundi au samedi','35'),(4582,'Mme Scaramozzino','34000','0649318125','22/04/1976','celibataire','Exécuter les travaux de nettoyage des locaux et surface aux différentes phases du nettoyage.','le lundi,mardi,mecredi,jeudi,vendredi,samedi.','20'),(4583,'Melle Delhommeau Solène','44400','0682533041','04/12/1990','celibataire','Madame, Monsieur,\r\n\r\nActuellement étudiante en histoire de l\'art, je me permets de vous solliciter en vue d\'un emploi dans votre établissement. En effet, cet emploi me permettrait de financer ma poursuite d\'études ainsi que mon permis.\r\n\r\nJe suis consciencieuse dans mon travail, rigoureuse et organisée. J\'ai notamment pu travailler chez des particuliers comme aide ménagère, ce qui a été pour moi une expérience enrichissante.\r\nMotivée, je sais m\'adapter aux situations. J\'aime les contacts humains et m\'applique à instaurer une relation de confiance avec les personnes avec qui je travaille.\r\nEnthousiaste, je pense avoir la rigueur requise pour réaliser efficacement l\'ensemble des taches pour assurer le bon fonctionnement et le bon ordre chez des particuliers.\r\n\r\nRestant à votre disposition pour de plus amples informations, veuillez agréer, Madame, Monsieur, mes sincères salutations.\r\n\r\nSolène Delhommeau.','Lundi : matin/après-midi\r\nMardi : matin/après-midi\r\nMercredi : matin/après-midi\r\nJeudi : matin/après-midi\r\nVendredi : matin','20'),(4584,'Mme Younsi','94400','0622764016','03/03/64','marie','','lundi mardi jeudi vendredi','20'),(4585,'Melle BLANCHET CECILE','34200','0660138753','13/09/75','autre','MERCHANDISER BIJOUX FANTAISIE ','SOIR A PARTIR DE 18H ET WEEK END','5'),(4586,'Melle Fleury Sophie','35250','0610891539','230891','celibataire','experience dans mon ecole specialise que j\'etait j\'ai deja effectuer du repassage surtout du repassage ','cherche heure de menage ou de repasssage le lindi matin ou apres-midi le mardi mercredi jeudi et vendredi matin ou apres-midi','35'),(4587,'Mme LOBRY ISABELLE','22140','0296546333','07021964','marie','J\'ai travaillé 25ans comme opératrice de saisie de 1982 à 2007\r\nActuellement je fais quelques heures de ménage mais pas suffisamment.','lundi après midi\r\nmardi matin\r\nmercredi matin\r\njeudi\r\nvendredi matin','12'),(4588,'Melle DURAND Fanny','35135','0629865792','09 mars 1989','celibataire','ménage tous les jours à la maison','du lundi au vendredi\r\njusqu\'à novembre (voir décembre) 2010','35'),(4589,'Melle Chevalier Emilie','34000','0603033832','08/11/1988','celibataire','xnett propreté 2010(agent d\'entretien)\r\nfille au pair 2009/2010\r\nrestaurant universitaire triolet 2009(préparation des sandwishs,chargée de l\'entretien du restaurant)\r\nagnces pour l\'emploi enthalpia 2009(agent d\'entretien)\r\nrestaurant quick 2007(hotesse de caisse)','tous les matins et week end','18'),(4590,'Mme LAVALLEE','34070','0627556295','0403/1963','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4591,'Mme LAVALLEE','34070','0627556295','0403/1963','celibataire',' Employée d\'étage Nettoyage des chambres , Salle de bain , des Halls\r\n Hôtel le Normandie \r\n Responsable des ventes de téléphones\r\n ARCOLE Télécom Montpellier\r\n Employée de cafétéria préparation des plateaux petit déjeuner et serveuse\r\n Hôtel Restaurant l\'Amirauté Deauville\r\n Employée d\'étage Nettoyage des chambres , Salle de bain , Des Halls\r\n Hôtel Restaurant l\'Amirauté Deauville ',' \r\n LUNDI AU VENDREDI TOUTE LA JOURNEE ','45'),(4592,'Mme Bisiaux Catherine','34230','0623937979','26/07/1972','autre','12 ans comme agent de service hospitalier hôpital et maison de retraite 7 ans comme aide a domicile en chèques emplois service','lundi mardi après midi mercredi après midi jeudi matin vendredi après midi','20'),(4593,'Melle MAGORIA Jessica','30200','0685502523','30/04/1990','celibataire','\r\nEXPERIENCES PROFESSIONNELS\r\n\r\n\r\nTechnique de bio-nettoyage\r\nRègles de sécurité et d\'hygiène des personnes âgées\r\nService restauration\r\nTechnique de plonge pour tous types éléments\r\nRègles d\'hygiène en Lingerie\r\n\r\n\r\nPARCOURS PROFESSIONNEL\r\n\r\n2008-2010 Assistante de direction (mi-temps) « NM Consulting » \r\n84000 Avignon\r\n\r\n2008-2010 Divers remplacement en Maison de retraite « Maison Bleu » \r\n30400 Villeneuve-les-Avignon\r\n\r\n\r\nDIPLOMES\r\n\r\nBEP Métiers de la Comptabilité (2007)\r\nBrevet des collèges (2005)\r\n\r\n\r\nDIVERS\r\nAnglais (notions)\r\nPermis B (véhicule à disposition)','Du lundi au vendredi de 8H30 a 12H et de 13H à 19H','35'),(4594,'Mme Bobos Rusalina','75015',': 06 08 41 32 88','26/01/1961','marie','2008 / 2010 Paroisse Saint-Jean des 2 Moulins- Agent d’entretien- Paris 75013\r\nEntretien des parties communes\r\n\r\n2005/2008 Travail et Partage – Agent de Service Paris \r\n \r\n2004/2005 Femme de service Armée de Salut- Paris 75013\r\n\r\n2002/2004 Surnett - Agent de Service Paris 75015\r\n','Lundi matin,Mardi matin,Mercredi matin,Jeudi matin,vendredi matin et samedi matin et aprés midi','25'),(4595,'Melle Dupuy Marine','34000','06 68 34 64 78','15/10/1986','autre','Été 2008 (1 mois) : Aide soignante, maison de retraite La Providence, Versailles (78).\r\nÉtés 2006-2007 (2 mois) :Agent hospitalier, Hôpital Raymond Point Carré, service réanimation, Garches (92).\r\n2005-2008 (40h/mois) :Garde d’enfants et soutien scolaire, Versailles (78). \r\nÉté 2004 (1 mois) :Agent d’entretien, Hôpital de Richebourg, Richebourg (78).\r\n2004 :Agent d’accueil, Cinéma de Dreux (contrôle des tickets et vente de la confiserie, 78).\r\n','Du lundi au vendredi de 9h00 à 18h00.','20'),(4596,'Melle Guineau Hélène','35235','0618405403','21021978','autre','suppléante dans l\'enseignement un poste à mi-temps m\'a été attribué ( les après-midi). Je souhaite effectuer un travail supplémentaire pour subvenir aux besoins de ma famille.','lundi, mardi, jeudi et vendredi matins','16'),(4597,'Mme TORRES','34090','0630829761','13071963','celibataire','2007 – à ce jour Agent d’entretien – PROPRESUD, Montpellier\r\n• Entretien d’immeubles\r\n\r\n1997 – 1999 Agent d’entretien – Groupe scolaire, Saint Thibéry\r\n• Service Cantine\r\n• Entretien de locales : écoles et mairie\r\n','tous les après-midi à partir de 14h00.','10'),(4598,'Melle RINCO Elodie','33610','0671506624','07/05/1989','celibataire','J\'ai effectué un remplacement de deux mois cette année au CCAS de Cestas comme aide ménagère à domicile','Lundi, Mardi, Mercredi, Jeudi, Vendedi.','35'),(4599,'Mme Fontaine Caroline','35210','0299762544','05/12/1971','marie','Mes experiences ne sont pas proffessionnelles , j\'ai trois enfants a la maison dont deux ado et une de 4 ans. Le menage ne manque pas , je suis capable d\'assurer le depoussierage, lavage de sol, aspirateur etc.. comme une proffessionnelle . Merci . ','Tous les apres midi a partir de 14h, sauf le vendredi et le mercredi.','6'),(4600,'Mme Lamaa','31100','0663311747','24-10-81','marie','1ans en menage','lundi mardi jeudi vendredi matin','12'),(4601,'Mme Lamaa','31100','0663311747','24-10-81','marie','1ans en menage','lundi mardi jeudi vendredi matin','12'),(4602,'Mme Constans Florence','83400','0494355833','07juin1963','autre','agent de collectivite:odel var la londe,agent de service:institut pomponiana hyeres,employee a domicile:association varsef toulon,agent a domicile association les jours heureux taradeau.','du lundi matin au vendredi matin de 8h30 a 12h30,et du lundi apres midi au vendredi apres midi de 14h a 17 h.','30'),(4603,'Melle FLOC\'H Anaïs','35000','0648117340','21.11.1992','celibataire','heures de ménages chez des particuliers pendant 3 heures par semaines (2009-2010).','Lundi soir (à partir de 18h30) , mardi aprés-midi (à partir de 17h); mercredi soir (à partir de 18h30); jeudi soir (à partir de 18h30); veendredi soir (à partir de 18h30); samedi matin (à partir de 8h)','10'),(4604,'Mme Constans Florence','83400','0494355833','07juin1963','autre','agent de collectivite:odel var la londe,agent de service:institut pomponiana hyeres,employee a domicile:association varsef toulon,agent a domicile association les jours heureux taradeau.','du lundi matin au vendredi matin de 8h30 a 12h30,et du lundi apres midi au vendredi apres midi de 14h a 17 h.','30'),(4605,'Melle FERRON Laurie','35000','0676018908','24011992','celibataire','Heures de ménages dans un hôtel (2009).','Lundi soir (à partir de 18h30); mercredi soir (à partir de 18h30); jeudi soir (à partir de 18h30);','6'),(4606,'Mme Bultez','66420','04/68/80/94/48','03/02/70','marie','serveuse femme de chambre','tous les jours sauf dimanche','35'),(4607,'Melle DOS SANTOS Aurélie','66000','0683065652','26/02/1987','celibataire','pas d\'expériences significatives dans ce domaine mais très motivée, sérieuse et consciencieuse','disponible du lundi au vendredi','20'),(4608,'Mme Dilly Jennyfer','34290','0430411895','22/06/1987','marie','J\'ai 2 ans d\'expérience en ménagère à domicile','Lundi: toute la journée\r\nMardi: toute la journée\r\nMercredi: toute la journée\r\nJeudi: toute la journée\r\nVendredi: toute la journée','20'),(4609,'Melle JAOUEN','34510','0669522144','29/04/1985','autre','4 ans en sécrétariat\r\nDivers contrats saisonniers en tant que technicienne de surface en milieu hospitalier','tous les jours en semaine de 8H30 à 16H00 (1 enfant) mais possibilité de dégagement si nécessaire.','35'),(4610,'Mme ROBERT Nicole','44800','0617064319','17/07/1952','autre','Ménage bénévole chez des particuliers lorsque j\'étais jeune. Je souhaite reprendre ce métier au moins pour 5 années et me spécialiser dans le repassage à domicile en complément de ménage.','Lundi mardi mercredi jeudi vendredi matin (secteur nantes centre - Quartier Sainte Thérèse, orvault, st Herblain, route de Paris, route de Vannes...)','20'),(4611,'Mme ROBERT Nicole','44800','0617064319','17/07/1952','autre','Ménage bénévole chez des particuliers lorsque j\'étais jeune. Je souhaite reprendre ce métier au moins pour 5 années et me spécialiser dans le repassage à domicile en complément de ménage.','Lundi mardi mercredi jeudi vendredi matin (secteur nantes centre - Quartier Sainte Thérèse, orvault, st Herblain, route de Paris, route de Vannes...)','20'),(4612,'Melle Zotova Svetana','66690','0675410755','17/09/86','autre','2 ans jeune fille au pair ( menage repassage preparer le repas garde les enfants','lundi apres midi; mardi tout la journee;jeudi a partir de 16 h vendredi matin','10'),(4613,'Melle KADRI GAELLE','35140','0660839244','25121971','celibataire','Recherchant un travail d\'appoint, et ayant fait des ménages chez des particuliers je me permets de vous présenter ma candidature.','Le samedi','10'),(4614,'Melle Bourel Flore','34000','0650527985','12/08/1991','celibataire','Expériences professionnelles, stages:\r\n\r\n- Babysitting régulier depuis 2004, enfants de 0 à 7 ans\r\n- Agent d’entretien au centre d’accueil « La Fontaine de l’Ours » lors des vacances scolaires depuis août 2007, 04140 Auzet\r\n- Aide cuisinière à « l’Auberge de la Tour », week end septembre/octobre 2007, octobre 2009, 05140 St Pierre d’Argençon\r\n','Du mercredi 16h au dimanche 17h.','7'),(4615,'Melle ETTARFI AOUATEF','34070','0634190635','02/08/1984','autre','AIDE A DOMICILE 1ans 1/2','DU LUNDI AU VENDREDI DE 9H A 17H','35'),(4616,'Mme GUILLE Sylvie','34340','0467306470','27/03/1971','marie','4 ans : aide à domicile :adh béziers \r\n12 ans : garde familiale de personnes (cancer, paralysie faciale, sarcoidose, diabète, fausse route...)\r\n7 mois :aide à domicile :ménage garde malade soiréé et nuit','lundi : 9h11h et 13h17h\r\njeudi : 9h11h et 13h17h','12'),(4617,'Melle GARAMPON Sandrine','66380','0609250425','01/05/1971','celibataire','agricultrice durant 16 ans','tous les jours','35'),(4618,'Melle Godé Cindy','44000','0666391956','11-09-1989','celibataire','Etudiante à l\'université de Nantes je recherche actuellement un emploi pour financer mes études. \r\n\r\nAgent d’entretien au Domaine des Verts Marine à Saint Jean de Mont de 2007 à 2010.\r\nAgent d’entretien à la sécurité sociale à Challans (2ans)\r\n','Le matin de 6h à 8h et le soir de 18h à 20h chaque jour de la semaine et libre toute la journée le samedi et dimanche.','20'),(4619,'Melle ARRODERE Christelle','11100','0626449491','30/12/1979','celibataire','Ayant exercée durant une dizaine d\' années un emploi de femme de chambre dans des hotels/restaurants à lourdes(65)','Du lundi au vendredi et possibilite également le week end','25'),(4620,'Melle Da Silva Morgane','66000','0618522952','29/03/1992','autre','J\'ai effectuée plusieurs stages,6 semaines en maison de retraite, 3 semaines en foyer en logement, et 6 semaine en école maternelle','Mardi après-midi, mercredi matin, jeudi après-midi, vendredi matin, samedi matin','20'),(4621,'Mme Selia Faouziat','30900','06686537202709','270972','marie','','toute la semaine 20','20'),(4622,'Melle Coque','34090','0689687254','03/02/1988','celibataire','Saison dété 2006 : Aide à domicile pour la société présence verte : j\'étais chargé de faire le ménage, les courses, les repas, ou parfois une simple compagnie pour des personnes âgées ou handicapées.\r\n\r\nSaison d\'été 2007 et 2008 : Employée à Anovo, St Mathieu de Treviers : chargée du déballage et redirection des colis.\r\n\r\nAnnée 2007 : Baby sitting et garde périscolaire enfants de 2,4 et 6ans.\r\n\r\nAnnées 2007 à 2010 : Serveuse au Mas de Baumes, Restaurant La Cour, le week end et les vacances scolaires.\r\n','Les Mercredi,Samedi, Dimanche toute la journée.\r\nLes Lundi, Mardi Jeudi et Vendredi, après 18h.\r\nToutes les nuits de la semaine.\r\nEgalement disponible tous les jours lors des vacances scolaires.\r\n','8'),(4623,'Melle Vautier Amelie','30190','0625002700','03/06/1990','celibataire','2008/2009: niveau C.A.P petite enfance\r\n2009/2010: hotesse de caisse \r\nmenage a domicile','Touts les matin de 5h a 8h. Suivant horaires definies par le planning.','6'),(4624,'Melle Hamadou','66700','0434101476','16/06/1976','celibataire','aide a domicile pour l organisme famille et cité pendant 2 ans a paris ','tous les apres midi de la semaine ainsi que le week end','35'),(4625,'Melle Hammouali Malika','92150','0621716912','01/05/1972','celibataire','Je n\'ai pas une grande experience dans le métier mais je sais faire le menage sans problème.Je peux vous garantir une chose c\'est que je suis très motivée et j\'ai besoin de travailler .En esperant avoir de vos nouvelles veuillez agréer Madame,Monsieur mes sincères remerciements','DU LUNDI AU SAMEDI DE 8HEURES A 19HEURES','30'),(4626,'Melle Ntchoua','95140','06 84 08 82 50','29 08 1990','celibataire','j\'ai travailler de nombreuses fois chez des particuliers notamment tout l\'année dernier au près de 3 familles. je suis maniaque de la propreté2 et trés motivé.','disponible du lundi au vendredi de 10h 17h','35'),(4627,'Mme Amel Mennad','13001','0626075291','12031983','marie','jai 04 ans dexperiance ','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(4628,'Melle Mouraret Mélanie','34096','','23/07/1991','celibataire','J\'ai travaillé dans un centre aéré à chaque vacances scolaires depuis 2 ans, de nombreux baby-sitting à mon actif. J\'ai effectuer plusieurs ménages dans le voisinage.','Lundi toute la journée, mercredi: à partir de 18h, vendredi: toute la journée','10'),(4629,'Melle GARAMPON Sandrine','66380','0609250425','01/05/1971','celibataire','agricultrice,ex proprietaire d\'un haras.','tous les jours,matin,apres-midi et soir','35'),(4630,'Melle LOPEZ','11590','0670205917','060988','celibataire','A.S.H a l\'hopital de Narbonne pendant 2ans','disponibilité illimité','35'),(4631,'Melle LOPEZ','11590','0670205917','060988','celibataire','A.S.H a l\'hopital de Narbonne pendant 2ans','disponibilité illimité','35'),(4632,'Mme Nowak Yacine','30600','0642269231','30/08/1976','marie','2009 travaille travaille d\'interim pliage manuel chez annet aubord30 france\r\n2010 travavaille aide ménagère pour personne agée à presence30 vauvert\r\n2008 commerçante prê^t-à porter senegal\r\n2007 commerçante boutique prê^t- à porter senegal\r\n2006 vendeuse\r\n2001-2005 serveuse dans un bar-restaurant senegal\r\n1999 coifeuse(tresses)','toute la semaine','40'),(4633,'Mme Ravry Béatrice','66680','0468951405','24juin1970','celibataire','Dans le domain d\'agent d\'entretien 2ans au sein de la mairie de canohes','lundi mardi jeudi et vendredi en journée','30'),(4634,'Mme VOGEL NELLY','45400','0642332717','25/11/1972','celibataire','menage dans les hotels et chez plusieurs particuliers','le soir apres 18h30 et le week end. disponible plus de 10 heures par semaine','10'),(4635,'Mme Bettache Annie','13240','0491359763','25/11/1968','marie','De Janvier 2007 à Mai 2009 dans les services à domicile. Je recherche particulièrement des heures de repassage.','Lundi, mardi, Jeudi, Vendredi journée complète.','20'),(4636,'Melle Richez Céline','59530','0668307902','230890','autre','Travailler en tant que remplaçante Agent de Services Hospitalier dans un Hôpital pendant 3 mois.\r\nAide au ménage et repassage chez des particuliers.\r\n','Lundi matin et aprés midi, Mardi matin et aprés midi, mercredi matin, jeudi matin et aprés midi.','21'),(4637,'Melle Cornélie Chantal','13011','0658655046','19/03/1971','celibataire','6 mois dans le service à domicile à Paris(pourtouservices)','lundi matin\r\nmardi matin\r\nmercredi matin\r\nvendredi matin\r\nsamedi matin,samedi après midi\r\n','20'),(4638,'Mme PLAINEAU','44640','0240046944','06091960','marie','J\'ai assisté mon grand-père handicapé pendant plus de 10 ans, courses, ménage, repassage, ...','lundi matin et après-midi\r\nmardi après-midi\r\nmercredi matin et après-midi\r\njeudu après-midi\r\nvendredi après-midi','15'),(4639,'Mme Gallard Jennyfer','44160','06.12.13.45.30','14/08/1980','celibataire','j\'ai un diplome ADVF','le lundi, le mercredi(6h/11h),le vendredi apres midi.','10'),(4640,'Melle DIERENS JOY','35000','0677235941','190390','celibataire','DE JUIN 2010 A AOUT 2010 AIDE MÉNAGÈRE A RENNES\r\nFEVRIER2009 JUIN 2009 SERVEUSE A NANTES MAI 2008 A SEPTEMBRE 2009 SEVEUSE A LORIENT ','LUNDI MATIN ET APRÈS MIDI \r\nMARDI MATIN ET APRÈS MIDI\r\nMERCREDI MATIN APRÈS MIDI \r\nJEUDI MATIN ET APRÈS MIDI \r\nVENDREDI MATIN ET APRÈS MIDI','25'),(4641,'Melle RIO Elodie','44290','0630142393','07/04/1992','celibataire','Bep services aux personnes\r\nstage d\'un mois en aide ménagère/aide a domicile ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4642,'Mme Etang Sale Marie Enise','93700','0618108163','23 mai 1950','autre','3 ans comme femme de menage','lundi mardi la journée mercredi le matin jeudi et vendredi la journee','35'),(4643,'Mme Magdziak','13012','0631865120','04.06.1980','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','13'),(4644,'Melle La Rocca','13011','0626195068','26/09/90','celibataire','dynamique , rapide et propre dans le travail.','lundi , mardi , jeudi, vendredi.','20'),(4645,'Mme Merzi','59460','0682843915','24121976','celibataire','2001:Aide a domicile(Montpellier)\r\n2002/2004:Technicienne de surface(Montpellier)\r\n2008/2009:Agent de nettoyage(Montpellier)\r\n2008:2009:Aide a domicile (Ménage et Cie Montpellier)','lundi mardi jeudi vendredi toute la journée.','20'),(4646,'Melle Sahraoui Aida','35700','0625583021','26/07/1988','autre','Travail dans des domiciles de particuliers ainsi que dans le domicile familiale ','samedi et dimanche (toute la journée), tous les soirs de la semaine ainsi que les week-end-end et certains après-midi ','15'),(4647,'Mme Ripoll Carole','13015','0626500157','281272','marie','agent a domicile des personnes agées . dernier emplois , fin février, .','ben , j ai 2 enfants , je ne peut pas le mardi soir , et mercredi apres midi , les enfants ont dance. et pas le samedi .','12'),(4648,'Mme Viannet Marie','34000','0677877310','07/01/1992','celibataire','2010:Obtention du Baccalauréat science économique et sociale\r\n\r\n2006:Obtention de l\'Attestation de Formation aux Premiers Secours\r\n\r\n08/07/2010 – 26/08/2010 \r\nEmployée comme aide de cuisine à la crêperie athogienne; \r\nCheirezy David – Place du champ de mars – 07330 Thueyts \r\n\r\n09/07/2009 - 26/08/2009\r\nEmployée comme aide de cuisine à la crêperie athogienne; \r\nCheirezy David – Place du champ de mars – 07330 Thueyts\r\n\r\n09/07/2008 -24/08/2008\r\nEmployée comme plongeuse à la crêperie athogienne; \r\nCheirezy David – Place du champ de mars – 07330 Thueyts\r\n\r\n05/2008\r\nStagiaire assistante maternelle\r\nÉcole public – Place du champs de mars – 07330 Thueyts\r\n\r\n05/2007 \r\nStagiaire découverte professionnelle\r\nOffice du tourisme - Rue Pouget – 07330 Thueyts\r\n','Mardi de 14h a 18h\r\nMercredi de 16h a 18h','4'),(4649,'Mme Dubois Virginie','35470','0299437791','30/09/1982','marie','Contrat de deux ans dans une école maternelle en tant qu\'ATSEM','Lundi, mardi, jeudi et vendredi toute la journée','25'),(4650,'Melle Desgrandchamps Virginie','57950','0684099934','011182','autre','employé en tant qu agent de service dans les bureaux chez derichebourg depuis 2 ans \r\npuis chez onet depuis 4 mois pour la meme fonction','les matins apres 9h30',''),(4651,'Melle Bourbon Christine','51210','0623541240','30-10-1976','celibataire','3 ans comme femme de menage','lundi mardi jeudi vendredi matin a partire de 9h00 a 13h00','20'),(4652,'Mme MOREL Asli',' 35000','0659495031','11.12.1982','marie','Bonjour,\r\nJe suis formatrice/interprète en langue turque/médiatrice culturelle. Je suis dans la vie active depuis 5 ans. J\'ai travaillé 12 mois en commerce et 8 mois en restauration auparavant.\r\nActuellement en contrat jusqu\'à fin décembre, je travaille à mi-temps, et je souhaite compléter mes heures.','Voici mes disponibilités:\r\n\r\nOctobre\r\ndu 23 au 27\r\ndu 30 au 3 novembre\r\n\r\nNovembre\r\ndu 10 au 17 \r\ndu 21 au 24\r\ndu 26 au 30\r\n\r\nDécembre\r\ndu 4 au 15','20'),(4653,'Mme ROCHEPEAU Constance','44100','0626160151','16/05/1979','autre','j\'ai surtout de l\'expérience dans des bureaux j\'ai travailler pour guesneau service,dekyspotter et ménage service ','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4654,'Melle ','13340','0615042252','16/02/1991','celibataire','Mars à Octobre 2010 - Employer du services entretien - Maison de la petite enfance - 13340 Rognac','Tout les jours de 9h à 11h / 14h30 à 19h30 sauf vendredi ','15'),(4655,'Melle Pengue','13340','0615042252','16/02/1991','celibataire','Mars à Octobre 2010 - Employer du services entretien - Maison de la petite enfance - 13340 Rognac','Tout les jours de 9h à 11h / 14h30 à 19h30 sauf vendredi ','15'),(4656,'Mme Auray Sophie','44470','0663808681','230972','autre','1994_95 maison de retraite \r\n1995 aide a domicile \r\n1997 aide menagere\r\n1998 employee de maison \r\n1999 agent technique','lundi 9h a 19H,mardi 9h a 19h\r\nmercredi 9h a 19H,jeudi 9h a 19h\r\nvendredi 9Ha 12H,le week end 9h a 19h\r\nsur 2 ','35'),(4657,'Melle Doubali Noura','66000','0668153816','06/01/1988','celibataire','menage a l\'ecole primaire. menage aux escalier des batiments.','lundi.mardi.mercredi.jeudi.vendredi.samedi meme si possible dimanche. toute la journee jusqu\'a 20h ','30'),(4658,'Mme Doubali Rachida','66000','0668153816','23/06/1959','marie','menage a l\'ecole primaire. menage aux escalier des escaliers.menage dans des buraux','lundi.mardi.mercredi.jeudi.vendredi.samedi meme si possible dimanche. toute la journee jusqu\'a 18h','30'),(4659,'Mme Tagri Zakia','92150','0615979119','30/08/70','marie','','lundi mardi mercredi jeudi apres midi','10'),(4660,'Melle Mehtougui Charihane ','13014','0621083594','29 11 1987','celibataire','3 ans dans le domaine de menage en cdd ','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4661,'Mme JAOZARA','44800','0660880213','221174','marie','TRAVAILLE 5ANS A FAIRE LE MENAGE DANS UN HOTEL A MADAGASCAR','LUNDI JUSQU\'A VENDREDI MATIN ET APRES MIDI','42'),(4662,'Mme TOULOUSE VERONIQUE','13009','0634107377','10051968','autre','millieu hospitalier.entreprise de nettoyage,6ans chez particulliers','lundi apre-midi,mardi toute la jounee ,mercredi toute la journee,jeudi apre-midi,vendredi toute la journee','30'),(4663,'Mme TOULOUSE VERONIQUE','13009','0634107377','10051968','autre','millieu hospitalier.entreprise de nettoyage,6ans chez particulliers','lundi apre-midi,mardi toute la jounee ,mercredi toute la journee,jeudi apre-midi,vendredi toute la journee','30'),(4664,'Mme TOULOUSE VERONIQUE','13009','0634107377','10051968','autre','millieu hospitalier.entreprise de nettoyage,6ans chez particulliers','lundi apre-midi,mardi toute la jounee ,mercredi toute la journee,jeudi apre-midi,vendredi toute la journee','30'),(4665,'Mme TOULOUSE VERONIQUE','13009','0634107377','10051968','autre','millieu hospitalier.entreprise de nettoyage,6ans chez particulliers emploie service','lundi apre-midi,mardi toute la jounee ,mercredi toute la journee,jeudi apre-midi,vendredi toute la journee','30'),(4666,'Mme JAOZARA RHEANNA SOUVARINE','44035','06608800213','221174','marie','TRAVAILLE DANS UN HOTEL A MADAGASCAR','TOUTE LES SEMAINES','42'),(4667,'Mme Aster LACHAL','35000','0641742166','08/06/1985','marie','Responsable d\'un café sur la ville d\'Addis Abeba (Ethiopie), environ 50 couverts.\r\nAccueil, service, nettoyage, ménage, tous les jours (ouverture et fermeture). ','Du Lundi au Dimanche.\r\nà Partir de 6h du Matin jusqu\'à 21h.','35'),(4668,'Melle Malidin','44360','0630384871','13061980','autre','bep cap vente, j ai travailler dans la restauration pendant 5ans dont 3 ans de manager ','mardi apres midi et jeudi apres midi','8'),(4669,'Melle MALIDIN','44360','0630384871','13061980','autre','Bep Cap Vente, j ai travailler 5 ans dans la restauration dont 3 ans manager.J ai 2 enfants 8 ans et 8 mois et demi.','mardi après-midi et jeudi après-midi','8'),(4670,'Mme Hamadouche Katia','13003','0683911998','14/12/1982','marie','assistante de vie diplomée aide ménagére a la croix rouge française pendant 2 ans animatrice en centre aéré garde enfants','tous les aprés midi','10'),(4671,'Mme Hamadouche Katia','13003','0683911998','14/12/1982','marie','assistante de vie diplomée aide ménagére a la croix rouge française pendant 2 ans animatrice en centre aéré garde enfants','tous les aprés midi','10'),(4672,'Melle Hugounenq Laurie','34820','0699584147','01/07/1989','celibataire','J\'ai fait 8 mois de garde d\'enfants et de ménage à l\'APEF chez une famille. J\'ai fait 15 jours de ménage à l\'ADMR chez des familles et des personnes âgées indépendantes.','Je suis disponible tous les jours de 8h à 19h du lundi au samedi.','35'),(4673,'Mme Gandibleux','66280','0642044862','29/11/1986','marie','2009 Responsable de caisse – LIDL à Elne :\r\nGestion des commandes, réapprovisionnements, contrôle des marchandises et encaissements, mise en rayon, ouverture et fermeture du magasin, actions événementiels (Noël, Pâques…).\r\n\r\n2007/2009 Employée libre service – LIDL à Elne.\r\n\r\n2005/2007 Conseillère de vente – OKAIDI Perpignan :\r\n Accueillir et conseiller la clientèle, présenter les articles correspondant aux besoins du client et en vitrine, effectuer les encaissements, conclure la vente et l’ouverture et fermeture du magasin.\r\n','tout les matins','30'),(4674,'Melle Dreulle Fanny','34540','0603091748','21/05/1978','celibataire','dernier emploi en contrat cae pour la mairie de balaruc agent d entretien des ecoles 2009/2010 ','dispo immediate tou s les jours de la semaines tous les matins de 8h30 a 13h ','35'),(4675,'Mme Lefour Veronique ','35250','0299550874','27/04/1980','marie','Aide a domicile: (aide a la toilette, preparations des repas, menage, repassage...)\r\n\r\nEmployé a la mairie de ma comune en tant que remplacante pour une durée d\'un an(Nettoyage des locaux, ecole de musique,halte garderie, bibliotheque,mairie..)Nettoyage des classes de l\'école public soir et matin. service cantine, plonge et notoyage des salles apres le service.','Lundi, mardi, jeudi, vendredi','20'),(4676,'Mme ROBERT Nicole','44800','0617064319','17/07/1952','autre','Assitante de direction, niveau Bac + 2 gestionnaire, encadrement d\'agents de service de ménage, identification et organisation des tâches ménagères. Besoin urgent de travailler suite à divorce : emploi ménage, repassage, garde enfant à domicile (devoirs) sur Nantes et périphérie 5 kms. EXPERIENCE Mère de famille ayant élevé 3 enfants jusqu\'aux grandes études.','Immédiate : 20 à 30 heures hebdomadaires','30'),(4677,'Melle Marais','13001','0677283213','1605186','celibataire','Serveuse, commerciale, ménage, baby sitting','soir et weekend','10'),(4678,'Melle LAMODIERE','44200','0660346426','06 04 1986','celibataire','Je travaille dans une association je garde des enfants je fais aussi du menage et repassage','lundi matin lundi apres midi, mardi matin mardi apres midi jeudi matin jeudi apres midi vendredi matin vendredi apres midi','15'),(4679,'Mme GILLIER BETTY','85150','0687086732','28/09/72','marie','2009-2010 Agent d\'entrtien à la Roche Sur Yon mi-temps','Lundi 10h30-17h00\r\nMardi 9h30-17h00\r\nJeudi 9h30-17h00\r\nVendredi 9h30-17h00\r\nSamedi 10h30-12h30','15'),(4680,'Mme GILLIER BETTY','85150','0687086732','28/09/72','marie','2009-2010 Agent d\'entrtien à la Roche Sur Yon mi-temps','Lundi 10h30-17h00\r\nMardi 9h30-17h00\r\nJeudi 9h30-17h00\r\nVendredi 9h30-17h00\r\nSamedi 10h30-12h30','15'),(4681,'Mme TOMAS Rachel','66000','0952417744','31/12/1974','marie','j ai de l experience en tant que aide menagere a domicile et dans le maniement des produits d entretien.\r\nj ai travailler chez des particuliers pour le menages et j ai d autres experiences dans dautre domaine, si vous avez d autre question a me poser vous pouvez m apeller a bientot.','je suis libre tous les jours jusqu a 15 h sauf le mercredi matin ','25'),(4682,'Mme Boiteux Emilie','44117','0612640345','30/09/1980','marie','4 ans ash en maison de retraite','lundi,mardi,jeudi et vendredi tte la journee','25'),(4683,'Melle BERCHE Marion','34000','0670400210','11/09/1987','celibataire','','tous les jours de la semaine, sauf le mercredi après midi et après 17h','15'),(4684,'Mme Etang Sale Marie Enise','93700','0618108163','23 mai 1950','autre','3 ans comme femme de menage','lundi mardi la journée mercredi matin vendredi la journee','30'),(4685,'Mme ','44200','0240479940','11 04 1958','marie','menages repassages chez des particuliers','lundi apres midi\r\nmercredi matin\r\njeudi apres midi\r\nvendredi matin','8'),(4686,'Mme Le Velly Yvette','44200','0240479940','11 04 1958','marie','menages repassages chez des particuliers','lundi apres midi\r\nmercredi matin\r\njeudi apres midi\r\nvendredi matin','8'),(4687,'Mme Beillard Christine','34070','0605430247','04/08/1965','celibataire','j\'ai déjà exercer ce metier pendant 2 ans et demi chez des particuliers ainsi que celui d\'agent thermal a balaruc les bains(2 saisons).','tout les jours de la semaine en matinée.','20'),(4688,'Mme Leduc émeline','44800','0635435625','02/09/1988','marie','Travaillant depuis plus de 4 ans dans un grand restaurant environ 120 m2 j\'entretiens la salle, les sanitaires','du lundi au vendredi toute la journée','30'),(4689,'Mme MONTAY Christine','59530','0327495136','260462','marie','travail chez personnes agées 30h par mois. Recherche qqles heures supplémentaires','mardi ap-midi, samedi et dimancheet\r\net lundi matin','20'),(4690,'Melle BRELET Céline','44400','0668007535','03/05/1987','celibataire','Janvier à Octobre 2010 : Employée Familiale\r\n- Ménage (poussière, aspirateur, serpillère, sanitaires...)\r\n- Repassage','Lundi matin et après-midi; Mercredi matin et après midi; Jeudi matin et après midi.','15'),(4691,'Mme MENES Gladys','29460','0668303464','04/11/1979','marie','Actuellement,je travaille pour l\'association Admr depuis deux ans,je serais liberée de mes fonctions début décembre,j ai également fait plusieurs heures de ménage chez des particuliers.','le lundi, le mardi ,le jeudi et le vendredi','15'),(4692,'Mme Ion Petruta','13003','0623908625','29/06/1979','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(4693,'Mme Fam','77680','0659705089','13/12/1976','autre','JE suis assistante de direction mais j adore faire le ménage et suis tres méticuleuse','lundi mardi mercredi apres midi jeudi et vendredi','35'),(4694,'Mme Gashi','94450','0145982741','10081970','marie',' alliance brochuur pliages sur machin\r\n\r\n dame de servis aide au personn agees','lundi mardi judi vendredi e','30'),(4695,'Mme Gashi','94450','0145982741','10081970','marie',' alliance brochuur pliages sur machin\r\n\r\n dame de servis aide au personn agees','lundi mardi judi vendredi e','30'),(4696,'Mme Gashi','94450','0145982741','10081970','marie',' alliance brochuur pliages sur machin\r\n\r\n dame de servis aide au personn agees','lundi mardi judi vendredi e','30'),(4697,'Melle FAJRI BOUCHRA','13003','0672672694','15011987','celibataire','','samedi,vendredi après-midi','8'),(4698,'Mme Plais Kathy','95560','0134698068','02091972','marie','2 c.a.p de cuisine.','le matin de 10h a 15h\r\nlundi- mardi-jeudi-vendredi\r\n ','20'),(4699,'Melle MAS Stéphanie','34090','0612462316','30/01/1987','celibataire','Présence verte, O2, Family Sphère, Maison de Retraite La murelle.\r\nAide à domicile, aide maternelle et agent social','Cherche CDD ou remplacement\r\nd\'aujourd\'hui jusqu\'au 31/12/2010.\r\nDu lundi au vendredi.','15'),(4700,'Mr Arnoux Yoann','34070','0646054051','14/09/1988','celibataire','Madame,Monsieur\r\nSuite à la publication de votre annonce,je vous envoie cette lettre pour vous proposer mes services.\r\nJe suis un jeune homme de 22 ans qui cherche du travail dans lentretien pour une premiere experience dans ce domaine . \r\nJe pense avoir toutes les compétences nécessaires pour pouvoir assurer la responsabilité demandée.\r\nJe suis quel\'qu\'un qui aime se sentir utile. Je suis très patient et je sais m\'adapter aux différentes situations.\r\nC\'est pour cette raison, que je vous demande de prendre en compte ma grande motivation.\r\nJe vous prie, Madame, Monsieur, d\'accepter mes sincères salutations. \r\n \r\n','tout les jour de 6h a 19h .','35'),(4701,'Melle Brot Jennyfer','13008','0628439272','10/04/1984','autre','oct.09 à ce jour Pompier volontaire - CS Tourves - 83170\r\n Secours à victimes \r\n Désinfection du vsab \r\n\r\nJuillet / octobre 10 Auxiliaire de vie - Domidom - 13008 Marseille\r\nAide au ménage \r\nPréparation des repas\r\nTransfert (personne en fauteuil) Mise en place d’activitées ludiques\r\n\r\nAoût/ novembre 07 Secrétaire Médicale - Laboratoire Blein - 75017 Paris\r\nClassement des feuilles de maladie, dossiers patients\r\nArchivage des dossiers patients\r\nGestion des appels téléphoniquesPrise en charge des éditions d’analyses\r\nEnregistrements des dossiers patients\r\n\r\nOct./décembre 06 Stagiaire aide soignante - Hôpital Bichat - 75018 Paris \r\nAccueil, enregistrement et orientation des patients\r\nPrises de constantes\r\nTransmissions aux équipes soignantesToilette et service des repas aux patients\r\n\r\nFèv./juin 06 Brancardière - Hôpital Bichat - 75018 Paris \r\nTransport des patients aux différents services\r\nAccompagnements en ambulances\r\nTransmissions aux équipes soignantesPrise en charge de la régulation \r\nEntretien des locaux et matériaux du service\r\nTransport des défunts\r\n\r\nSep.03/janvier 06 Aide à domicile - A.P.E.I.S - 93400 Saint-Ouen(bénévole)\r\nAide à la préparation des repas\r\nAide à l’entretien des domiciles\r\nAide au développement de l’autonomie\r\nEncadrement des loisirs et sorties en collectivité\r\n\r\nDéc.02/juillet 03 Bénévole - A.P.E.I.S - 93400 Saint-Ouen\r\nAccueil du public\r\nAide à la recherche d’emploi et d’hébergements d’urgences\r\nFrappe de courriers divers\r\nDistribution de nourriture\r\nAccompagnement physique à divers rendez-vous\r\nSoutien psychologique auprès des familles','du lundi au vendredi de 8h à 14h','30'),(4702,'Melle Tranchina Vanessa','13011','0699868073','16/12/1989','autre','bonjor je depose ma candidature pour un poste en tan que aide menagere jai de l\'experience dans ce domaine je travaille actuellement dan une société tfn agence de netoyage et je souhaiterai faire plus dheure car actuelement je travail de 17ha19h15 je sui tres motiver dans l\'attente d\'une reponse cdlt','du lundi au vendredi de 8h30 a 16h ','25'),(4703,'Mme Morillas Christelle','34560','0615182428','21/01/1981','marie','trois ans dans de l\'aide à domicile','lundi mardi jeudi vendredi de 8h30-16h00','35'),(4704,'Mme BAXELLERIE','66380','0684334458','10/02/1987','marie','J\'ai une grande expérience en tant qu\'aide ménagère : je connais les produits et leur utilisation spécifique. Le travail ne me fait pas peur !','Lundi matin, Mardi matin Mercredi matin et après-midi, Jeudi matin, Vendredi matin, Samedi matin et après-midi ...','32'),(4705,'Melle Bemba Noelly','34400','0650505014','27/12/1991','celibataire','Employée saisonnier dans une entreprise agricole.\r\nDistribution de flyers pendant l\'été.\r\nAide aux devoirs.','Samedi après-midi, dimanche toute la journée.','24'),(4706,'Mme VIDAL','34500','0627440942','27/02/1969','celibataire','','LUNDI,MARDI,JEUDI VENDREDI APRED MIDI.','8'),(4707,'Melle MONIER Camille','84000','0632478935','24/08/1992','celibataire','Camille Monier\r\n24 bis rue des Lices \r\n84000 Avignon\r\n06 32 47 89 35\r\n\r\n\r\n \r\n\r\nObjet: demande d\'emploi \r\n\r\n\r\n\r\nFormations:\r\n\r\n > 2007: Titulaire du Brevet des collèges.\r\n > 2009: Titulaire du Baccalauréat de français.\r\n > 2010: Titulaire du Baccalauréat général, série Economique et Social.\r\n > Formation pour le Brevet de Secouriste de La Croix Rouge prévue le 28 octobre 2010.\r\n\r\n\r\nExpériences professionnelles:\r\n\r\n > 2006: Stage professionnel en crèche.\r\n > 2007: Tractage au Festival d\'Avignon pour le Délirium, cabaret tzigane.\r\n > 2008: Tractage au Festival d\'Avignon pour le Délirium, cabaret tzigane, et pour la Cie du Pitre Blême.\r\n > 2009 : Emploi saisonnier, castration de maïs, pour GAEC de Bor.\r\n > 2009 : Animatrice pour Planète Sciences Midi-Pyrénées.\r\n > 2010 : Baby-sitting chez un particulier. \r\n > 2010 : Ménage chez un particulier.\r\n > 2010 : Tractage au Festival d’Avignon pour le Délirium, cabaret tzigane.\r\n\r\n\r\nConnaissances:\r\n\r\n > Espagnol: parlé et écrit.\r\n > Anglais: niveau scolaire.\r\n\r\n\r\nLoisirs:\r\n\r\n > Musique, cinéma, théâtre, danse.\r\n > Voyages: Espagne, Angleterre, Italie.\r\n','Toute la semaine','15'),(4708,'Mme Omrane Fatma','59200','0677177488','02/07/1969','marie','jai une experience de 2 ans dans le menage j ai deja travailler dans les ecoles, dans les creches ,agent d entretien en maison de retraite','toute la semaine a temps plein ','35'),(4709,'Mme Mbarga','91700','0658400914','03/10/1981','marie','expérience en tant que femme de chambre a l hotel ibis et mercure,femme de menage avec la ville de fleury,agent de sureté.','tous les jours','35'),(4710,'Melle Andriamparany','34080','0648156703','13041984','celibataire','Aucune expérience au niveau professionnel mais j\'apprends rapidement et suis prête pour toute formation afin de répondre à vos attentes.\r\n\r\nSérieuse, responsable, motivée.\r\n\r\nEtant disponible de suite, je peux m\'organiser en fonction de l\'horaire que vous me proposez.\r\n','Disponible tous les jours de semaine sauf les Jeudi, Vendredi et Samedi matins.','5'),(4711,'Mme POULAIN','34400','0610273138','21/10/65','celibataire','Lavage, repassage dans l\'entreprise familiale.\r\nMère au foyer.\r\nAccueil clients, relations fournisseurs, gestions stocks, commandes,fleuriste dans une enseigne de jardinerie.\r\n','Toute la semaine sauf week-end','30'),(4712,'Mme TOMAS Rachel','66000','0952417744','31/12/1974','marie','j ai de l experience dans le maniement des produits d entretien et comme aide menagere j ai travaille a presence 66.\r\nj ai aussi travaille en presse en tant que responsable de magasin et en etant vendeuse et caissiere.','tous les jours du lundi au samedi de 9 h a 15 h OU 16 H .','25'),(4713,'Mme ALMODOVAR CELINE','66330','0661575271','10/11/1977','autre','De 2006 à 2009 j\'ai travaillée en tant qu\'aide mènagère chez des particuliers','Du lundi au vendredi','20'),(4714,'Mr Maurin Lionel','34000','0668464839','21/03/1978','celibataire','2 ans d\'experience dans le nettoyage !!!','libre tout les jours','35'),(4715,'Mme Letourneur Jessica','34000','0677099688','17/01/1991','celibataire','experience dans le menage de 1 an','libre tout les jours','35'),(4716,'Mme MADOUCHE','44170','0660565208','15/04/1975','autre','JE N\'AI PAS VRAIMENT D\'EXPERIENCE DANS CE DOMAINE MAIS JE NE DEMANDE QU\'A APPRENDRE','LUNDI APRES-MIDI DE 14H A 16H00 16H30\r\nJEUDI DE 14H A 16H30 17H00','5'),(4717,'Melle Sahli Amna','83100','0609218580','200486','celibataire','j\'ai une éxpériense d\'un an et demi dans l\'entretien dans un lycée.et j\'ai travailler 2 mois en tant que femme de chambre dans un hotel','toutes la semaine','20'),(4718,'Melle LUYSCH Aurelia','66300','06.777.03.750','07/04/1980','celibataire','Hôtel \"Le Catalan\" \r\nAgent polyvalente :entretien des chambres, lingerie, retauration\r\nLycée climatique FONT-ROMEU\r\nentretien internat, chambres, salles, self, plonge, lingerie.','lundi, mardi, mercredi apres-midi, jeudi, vendredi, week-end','35'),(4719,'Melle Fumex Alizée','34000','0610816755','15111990','celibataire','1 an dans le nettoyage d\'une usine (NESLE 74)\r\n1 an chez un particulier','lundi toute la journée\r\nmardi matin\r\nmercredi matin\r\njeudi toute la journée\r\nvendredi matin\r\nsamedi toute la journée','15'),(4720,'Mme MAROUF','44400','0669406272','10021980','marie','1 ans de menage industriel\r\n3 ans chez un particulier mr et mme Mentache\r\n1 an chez mr et mme Siouane\r\n','tous les jours des 18h\r\nSamedi et Dimanche de 6h A 20h','25'),(4721,'Mme BODINEAU Patricia','44710','0621940905','08/06/1965','celibataire','Expérience en maison de retraite pendant une saison , aide ménagère chez des particuliers dans ma région , et 13 ans de restauration après l\'école hotelière de Nantes, service restaurant et femme de chambre','disponible tous les jours','30'),(4722,'Mme Le Franc Muriel','11210','0672170122','24021985','marie','7 ans daide a domicile a titre personnel(famille)\r\n6 mois d\'ash centre hospitalier\r\nformation de 4 mois sur aide a la personne ','lundi 8h-18h\r\nmardi 8h-18h\r\nmercredi 8h-18h\r\njeudi 8h-18h\r\nvendredi 8h-18h\r\nsamedi 8h-18h\r\ndimanche si besoin meme heures','35'),(4723,'Mme Bara Lilia','13014','0601428534','05-09-1991','celibataire','babysitting,\r\nménage pour particuliers,\r\nagent d\'entretien à l\'hôpital privé est lyonnais (HPEL),\r\nenseignante à domicile Ailite','immédiates,\r\ndu vendredi au dimanche inclus','18'),(4724,'Melle Montgrand Carole','13010','0618738485','02/11/1964','celibataire','2 ans et demi agent de service hotelier (clinique Les Alpilles) a Marseille.6 mois femme de chambre (Club Med)','lundi,mardi, mercredi,jeudi,vendredi,samedi.','25'),(4725,'Melle De Henau Maryne','34200','06.63.96.79.75','24/03/1988','celibataire','expérience de 1ans au sein d\'une maison de retraite en tant qu\'agent de service hospitalier. Mes tâches étaient de distribuer et de débarrasser le petit déjeuner, nettoyer les chambres des résidents et des locaux utilisés ( douche, cuisine, local ménage...)','Du lundi au vendredi\r\nmatin et après-midi','35'),(4726,'Melle Afkir Ikrame','47110','0689264224','14/08/1992','celibataire','j\'ai effecteuer beaucoup de stage dans le commerce, dans la couture , et dans la cuisine et ce qui est du ménage je suis seul shez moi avec 5 garcon donc...','Lundi mardi mercredi jeudi & vendredi ','35'),(4727,'Melle Afkir Ikrame','47110','0689264224','14/08/1992','celibataire','j\'ai effecteuer beaucoup de stage dans le commerce, dans la couture , et dans la cuisine et ce qui est du ménage je suis seul shez moi avec 5 garcon donc...','Lundi mardi mercredi jeudi & vendredi ','28'),(4728,'Mme Kebli Naima','34430','0632955069','180172','marie','un an a l hotel et chez les particullier','mardi jeudi vendredi','16'),(4729,'Melle Marion','35700','0950428008','28/05/1981','celibataire','Assistante maternelle\r\nASH en maison de retraite','lundi 8h30 à 18h\r\nmardi 8h30 à 18h\r\nmercredi 8h à 14h\r\njeudi 8h30 à 18h\r\nvendredi 8h30 à 18h','35'),(4730,'Melle Villemet','66000','0619359844','03/01/1967','celibataire','maitresse de maison dans un centre pour ados.\r\nagent entretien dans des bureaux.\r\naide a domicile chez dez particuliers.','les lundis 13h-16h\r\nles mardis 8h-11h ou 13h-16h\r\nles jeudis 13h-16h\r\nles vendredis 8h-11h ou 13h-16h','12'),(4731,'Melle SEIGNEUR PRISCILLIA','77310','0614701882','09/03/1984','autre','','LUNDI;mardi;jeudi;vendredi;le matin de 10HA12H30 ET L APRE MIDI DE 14HA17','20'),(4732,'Mme Reynoard Michelle','13013','0680284643','10 07 58','marie','je fais des menages chez des particuliers a t partiel j aurai d un peu plus d heures.','l lundi toute la journee mercredi a partir de midi vendredi apres midi undi toute la journee ','15'),(4733,'Melle Boyer Flora','34730','0668651861','15/07/1991','celibataire','je dispose d\'un BEP carrière sanitaire et sociale ainsi que d\'un bac science et technique de la santé et du social, j\'ai fait des stages en clinique psychiatrique, en maison de retraite, en école maternelle et en crèche','je suis disponible le lundi et le jeudi à partir de 18h','4'),(4734,'Melle Créac\'h Cindy','29360','','02/01/1991','autre','femme de ménage (été 2009 corse)\r\nfemme de ménage (été 2010 clohars-carnoet)','lundi mardi mercredi et jeudi toute la journéé','4'),(4735,'Mme Toulouse','13009','0634107377','10051968','celibataire','millieu hospiliers-entreprise proclair-emploie service',' lundi apres-midi-mardi toute la journee-jeudi apres-midi-vendredi matin-samedi matin','30'),(4736,'Mme BEKKOUCHE BENZIANE','44200','06 48 63 99 69','01 11 1969','marie','TRAVAILLER 6 ANS J AI DES¨PARTICULIER EST ACTUELLEMENT DES JOURS DISPONIBLE J AIMERAI RMPLIR CES JOURS LA','LUNDI MATIN MERCREDI VENDREDI MATIN','17'),(4737,'Mme Kiatovy Swanny','34070','0658625566','31101990','celibataire','j ai travailler 2 ans dans la vente a camaieu et 1 ans en tant qu\' animatrice dans une ecole maternelle','lundi mardi jeudi vendredi','30'),(4738,'Melle EL IDRISSI Lalla Houda','34093','0615853102','03-09-1985','celibataire','Apres ma formation, j’ai intégré une équipe, qui prend en charge le déploiement de Système Management Qualité dans une Confiserie chocolaterie Marocaine. J’ai été amené à animer l’équipe qualité, à impliquer qualité dans tous les services ainsi qu’élaborer les plans de nettoyage et de désinfection de l’usine.\r\nActuellement étudiante à Montpellier et très motivée d’intégrer votre équipe, je suis capable d’exercer avec efficacité les diverses tâches qui incombent aux activités de votre entreprise : ménage, repassage, courses et garde d’enfants ainsi que des analyses d’éventuelles feedbacks client afin d’assurer l’amélioration continue de votre entreprise. \r\nD’un naturel dynamique, organisée, et très rigoureuse dans le travail, je suis en outre disponible pour suivre toutes les formations complémentaires que vous jugerez nécessaires. \r\n','chaque jour avant 8H30 et apres 17H30, samedi, dimanche','15'),(4739,'Melle Beudaert Jessica','75004','0609905743 43','21 11 1979','celibataire','Ménage à domicile pour des particuliers','Tous le jours sauf le dimanche','20'),(4740,'Melle Beudaert Jessica','75004','0609905743 43','21 11 1979','celibataire','Ménage à domicile pour des particuliers','Tous le jours sauf le dimanche','20'),(4741,'Mme Montardy Marie-christine','66200','0645291864','06/07/1956','celibataire','A.D.M.R.','LUNDI APRES-MIDI','4'),(4742,'Melle Lamodiere Cecile','44200','0660346426','6 04 1986','celibataire','ASSOCIATION GARDE ENFANT MENAGE REPASSAGE','LUNDI MATIN LUNDI APRES MIDI MARDI MATIN MARDI APRES MIDI JEUDI MATIN JEUDI APRES MIDI VENDREDI MATIN VENDREDI APRES MIDI','20'),(4743,'Mme BROSSAIS Mireille','35220','0677830165','26/04/1955','marie','Expérience de tous services en maison de retraite, en foyer de handicapés et centre de formation (ménage, repassage, aide de cuisine,..) et au profit de particuliers.','A voir selon mes disponibilités. Maximum d\'heures. ','15'),(4744,'Mr MASSEIN Frank','31520','0684047625','27 08 1968','celibataire','Bonjour,\r\n\r\nje serai heureux de vous rendre service le plus rapidement possible. Je suis sérieux, autonome, rigoureux, discret, ponctuel avec le sourire et un très bon relationnel pour un service toujours soigné. \r\nVous pouvez me joindre au 06 84 04 76 25.\r\nCordialement.\r\nFrank\"\r\n\r\nCV\r\n \r\nCôté Perso :\r\nJe m\'appelle Frank MASSEIN, je suis divorcé et j\'ai une petite fille en résidence alternée.\r\nJ\'habite au 20 rue Jacques Prévert, à Ramonville Saint-Agne.\r\nJ\'ai le permis A/B et une voiture. Je suis titulaire du BAFA et du brevet de Secouriste du Travail. J\'ai occupé la fonction de secrétaire du comité d\'entreprise de mon groupe pendants 3 ans et assuré ce poste pendant un plan de sauvegarde de l\'emploi (PSE), période très difficile pour l\'ensemble des salariés.\r\nJ\'ai monté depuis 5 ans une colocation pour deux raisons : humaine et financière.\r\nJ\'ai vécu de l\'age de 5 ans jusqu\'au BAC D en Afrique noire, je suis débrouillard, bricoleur, inventif, soigneux et bosseur.\r\n \r\nCôté Pro :\r\nJe suis diplômé de l\'ENSAD (Ecole Nationale Supérieur des Arts Décoratifs de Paris - Architecture et Décoration d\'Intérieur). J\'ai entre autre travaillé pour les Musées nationaux et le casino de Monaco.\r\nJe travaille actuellement pour le Groupe Stellium, au 11 avenue Parmentier à Toulouse. Je suis graphiste depuis 6 ans à la Direction de la communication du Service des outils commerciaux. Ma ligne directe est le 05 67 73 31 55.\r\nJ\'ai été graphiste freelance pendant 10 ans avec mon ex femme sur Paris puis sur Toulouse.\r\nJe suis un entrepreneur et un développeur dans l\'âme. J\'ai un projet de création d\'entreprise et pour cela j\'ai besoin de me constituer une trésorerie de sécurité.\r\n \r\nCôté Motivation :\r\nTravailler pour vous, sur l\'année, contribuerait en partie à atteindre mon objectif.\r\nJe suis disponible une semaine sur deux tous les soirs de la semaine à partir de 19h. L\'autre semaine ayant ma fille partiellement, je suis disponible le lundi soir et le jeudi soir à partir de 19h. Je quitte mon travail à 18h. Je compte le temps du trajet et de ses aléas. Une semaine sur deux, je suis également disponible le samedi toute la journée. \r\n \r\nCôté Expérience:\r\nJ\'ai l\'habitude de l\'entretien des intérieurs et des intérieurs. J\'ai travaillé pour Mac Donald, Euro Disney, JC Decaux. Je travaille avec les bons outils et les bons produits pour une efficacité maximale. Je travaille actuellement pour un particulier à Tournefeuille, 4 heures, 1 dimanche après midi sur deux, où je fais le ménage en grand, les vitres, du bricolage et petits travaux, les extérieurs et le jardin.\r\n \r\nExemples :\r\n \r\nPour les vitres : eau+produit vaisselle, raclette plastique et synthétique, lame de rasoir, micro fibre. Ou encore chez le particulier, produit à vitre et papier journal. C\'est le secret des pros pour des vitres sans trace, qui restent nettes et propres plus longtemps. Après c\'est une question de coup de main.\r\n \r\nPour les intérieurs et extérieurs des froids ventilés (réfrigérateurs), vinaigre d\'alcool incolore avec une goute de citron pressé.\r\n \r\nPour les carrelages, faïences, robinetteries, un produit à base de javel comme le Cillit Bang.\r\n \r\nPour tous les PVC, une bonne vielle recette de grand-mère, de l’amidon de pomme de terre.\r\n \r\nJ’ai pour habitude de faire les sols carrelés, les moquettes et tapis, à la vapeur, ce qui est économique, radical pour éliminer à 99% les microbes et bactéries, dont le gros avantage est de ne pas laisser de dépôts de produit nettoyant pour sol, sensation désagréable de collant aux semelles des chaussures. Les sols restent propres ainsi plus durablement. Etc.\r\n \r\nPour la poussière, l\'inévitable et indispensable microfibre. \r\n \r\nCôté bricolage, j\'ai une en pratique en électricité, plomberie, menuiserie, préparation des surfaces, tapisseries, peintures, enduits, mastiques, ciments et bétons. Isolation murs et plafonds. Pose de lambris bois et placo-plâtres.\r\n \r\nCôté jardin, coupe et préparation des rosiers et autres plantes sensibles pour l\'hiver, arrosage, coupe des haies, tonte du gazon. Nettoyage des terrasses.\r\n \r\nCôté Prétention :\r\nUn salaire de 10 € de l\'heure me conviendrait parfaitement, avec un objectif qualitatif et effectif de travail à atteindre défini et évalué régulièrement pour répondre exactement à vos attentes et besoins.\r\nUne prestation de qualité dans un temps donné. Travailler de nuit ne me dérange pas non plus.\r\n \r\nJe serai disponible dès ce soir à partir de 19h pour une prise de connaissance directe, afin de vous permettre de me fixer ou non à l’issue de notre rencontre, mon premier jour d’essai pour vous.\r\n \r\nCordialement.\r\n \r\nFrank MASSEIN\r\n06 84 04 76 25\r\n','Je suis disponible une semaine sur deux tous les soirs de la semaine à partir de 19h. L\'autre semaine ayant ma fille partiellement, je suis disponible le lundi soir et le jeudi soir à partir de 19h. Je quitte mon travail à 18h. Je compte le temps du trajet et de ses aléas. Une semaine sur deux, je suis également disponible le samedi toute la journée.\r\n\r\n','6'),(4745,'Mr MASSEIN Frank','31520','0684047625','27 08 1968','celibataire','Bonjour,\r\n\r\nje serai heureux de vous rendre service le plus rapidement possible. Je suis sérieux, autonome, rigoureux, discret, ponctuel avec le sourire et un très bon relationnel pour un service toujours soigné. \r\nVous pouvez me joindre au 06 84 04 76 25.\r\nCordialement.\r\nFrank\"\r\n\r\nCV\r\n \r\nCôté Perso :\r\nJe m\'appelle Frank MASSEIN, je suis divorcé et j\'ai une petite fille en résidence alternée.\r\nJ\'habite au 20 rue Jacques Prévert, à Ramonville Saint-Agne.\r\nJ\'ai le permis A/B et une voiture. Je suis titulaire du BAFA et du brevet de Secouriste du Travail. J\'ai occupé la fonction de secrétaire du comité d\'entreprise de mon groupe pendants 3 ans et assuré ce poste pendant un plan de sauvegarde de l\'emploi (PSE), période très difficile pour l\'ensemble des salariés.\r\nJ\'ai monté depuis 5 ans une colocation pour deux raisons : humaine et financière.\r\nJ\'ai vécu de l\'age de 5 ans jusqu\'au BAC D en Afrique noire, je suis débrouillard, bricoleur, inventif, soigneux et bosseur.\r\n \r\nCôté Pro :\r\nJe suis diplômé de l\'ENSAD (Ecole Nationale Supérieur des Arts Décoratifs de Paris - Architecture et Décoration d\'Intérieur). J\'ai entre autre travaillé pour les Musées nationaux et le casino de Monaco.\r\nJe travaille actuellement pour le Groupe Stellium, au 11 avenue Parmentier à Toulouse. Je suis graphiste depuis 6 ans à la Direction de la communication du Service des outils commerciaux. Ma ligne directe est le 05 67 73 31 55.\r\nJ\'ai été graphiste freelance pendant 10 ans avec mon ex femme sur Paris puis sur Toulouse.\r\nJe suis un entrepreneur et un développeur dans l\'âme. J\'ai un projet de création d\'entreprise et pour cela j\'ai besoin de me constituer une trésorerie de sécurité.\r\n \r\nCôté Motivation :\r\nTravailler pour vous, sur l\'année, contribuerait en partie à atteindre mon objectif.\r\nJe suis disponible une semaine sur deux tous les soirs de la semaine à partir de 19h. L\'autre semaine ayant ma fille partiellement, je suis disponible le lundi soir et le jeudi soir à partir de 19h. Je quitte mon travail à 18h. Je compte le temps du trajet et de ses aléas. Une semaine sur deux, je suis également disponible le samedi toute la journée. \r\n \r\nCôté Expérience:\r\nJ\'ai l\'habitude de l\'entretien des intérieurs et des intérieurs. J\'ai travaillé pour Mac Donald, Euro Disney, JC Decaux. Je travaille avec les bons outils et les bons produits pour une efficacité maximale. Je travaille actuellement pour un particulier à Tournefeuille, 4 heures, 1 dimanche après midi sur deux, où je fais le ménage en grand, les vitres, du bricolage et petits travaux, les extérieurs et le jardin.\r\n \r\nExemples :\r\n \r\nPour les vitres : eau+produit vaisselle, raclette plastique et synthétique, lame de rasoir, micro fibre. Ou encore chez le particulier, produit à vitre et papier journal. C\'est le secret des pros pour des vitres sans trace, qui restent nettes et propres plus longtemps. Après c\'est une question de coup de main.\r\n \r\nPour les intérieurs et extérieurs des froids ventilés (réfrigérateurs), vinaigre d\'alcool incolore avec une goute de citron pressé.\r\n \r\nPour les carrelages, faïences, robinetteries, un produit à base de javel comme le Cillit Bang.\r\n \r\nPour tous les PVC, une bonne vielle recette de grand-mère, de l’amidon de pomme de terre.\r\n \r\nJ’ai pour habitude de faire les sols carrelés, les moquettes et tapis, à la vapeur, ce qui est économique, radical pour éliminer à 99% les microbes et bactéries, dont le gros avantage est de ne pas laisser de dépôts de produit nettoyant pour sol, sensation désagréable de collant aux semelles des chaussures. Les sols restent propres ainsi plus durablement. Etc.\r\n \r\nPour la poussière, l\'inévitable et indispensable microfibre. \r\n \r\nCôté bricolage, j\'ai une en pratique en électricité, plomberie, menuiserie, préparation des surfaces, tapisseries, peintures, enduits, mastiques, ciments et bétons. Isolation murs et plafonds. Pose de lambris bois et placo-plâtres.\r\n \r\nCôté jardin, coupe et préparation des rosiers et autres plantes sensibles pour l\'hiver, arrosage, coupe des haies, tonte du gazon. Nettoyage des terrasses.\r\n \r\nCôté Prétention :\r\nUn salaire de 10 € de l\'heure me conviendrait parfaitement, avec un objectif qualitatif et effectif de travail à atteindre défini et évalué régulièrement pour répondre exactement à vos attentes et besoins.\r\nUne prestation de qualité dans un temps donné. Travailler de nuit ne me dérange pas non plus.\r\n \r\nJe serai disponible dès ce soir à partir de 19h pour une prise de connaissance directe, afin de vous permettre de me fixer ou non à l’issue de notre rencontre, mon premier jour d’essai pour vous.\r\n \r\nCordialement.\r\n \r\nFrank MASSEIN\r\n06 84 04 76 25\r\n','Je suis disponible une semaine sur deux tous les soirs de la semaine à partir de 19h. L\'autre semaine ayant ma fille partiellement, je suis disponible le lundi soir et le jeudi soir à partir de 19h. Je quitte mon travail à 18h. Je compte le temps du trajet et de ses aléas. Une semaine sur deux, je suis également disponible le samedi toute la journée.\r\n\r\n','6'),(4746,'Mme Vega Julia','93400','06 99 67 38 84','240172','marie','10an dans le menage et 12 an dans la restoration','du lundi au vendredi de 13 h a 20h','20'),(4747,'Mme Vega Julia','93400','06 99 67 38 84','240172','marie','10an dans le menage et 12 an dans la restoration','du lundi au vendredi de 13 h a 20h','20'),(4748,'Mme Delaunay Laetitia','35360','0299066929','05031978','marie','M2NAGES DANS LES ECOLES, CLASSES, CANTINE','LUNDI DE 15H15 A 17H15\r\nJEUDI DE 15H15 A 17H15\r\nVENDREDI DE 15H15 A 17H15','6H'),(4749,'Mme Messani','66000','0698563713','16/01/80','autre','contrat régulier a l\'admr St André\r\ncomme aide ménagère.','Lundi, mardi,jeudi,vendredi,samedi','39'),(4750,'Mme Gutierrez, Petra','13008','0610751544','03-06-1962','marie','Ménage, repassage,garde l\'enfants','Lundi à samedi','50'),(4751,'Mme ','13014','0643367324','24/01/1983','marie','','A TOUT MOMENT','20'),(4752,'Melle Bruyant','34000','0686925879','06/02/90','celibataire','aucune dans ce domaine mais j\'ai une grande maison et un appartement étudiant depuis 3 ans donc je sais ce qu\'est le ménage !','mercredi, jeudi après-midi, samedi et dimanche','4'),(4753,'Melle Baylot','33420','0686988583','23/09/1979','autre','diplomée de bac +3 , j\'ai exercée 10 ans dans les métiers de la vente en contact perpétuel avec des clients .\r\nAujourd\'hui, je souhaite donner un virage à ma vie professionnelle et changer du tout au tout , en continuant d\'apporter service et satisfaction a ceux qui en ont besoin .Devenir aide ménagère me permettrait d\'apporter un service attendu dans la rigueur absolue , mais aussi de gérer mon emploi du temps différemment.','disponible tous les jours sauf samedi et dimanche, matin comme après midi.\r\nJ e recherche un maximum d\'heures a réaliser.','35'),(4754,'Melle NGOUEGNE OKOUMA JOHANNE','34000','0624931217','03/09/1988','celibataire','-femme de ménage pour personne aggée en 2009,\r\n-vendeuse ambulante à la plage en 2009,\r\n-vendeuse dans un pret-à-porter(wangler) en 2008\r\nDe plus,j\'ai le sens du service,de la responsabilité et le respect des valeurs morales ','Samedi et Dimanche','10'),(4755,'Melle Di Pascale Ambre','34096','0683988601','30/05/1991','celibataire','Formation et expérience professionnelle :\r\n\r\n2009-2010 : Magasinier; traitement commandes à FNAC logistique\r\nété 2010 : équipier polyvalent dans un bar à pâtes\r\n2009-2010 : Année universitaire à Paris 1 Panthéon-Sorbonne\r\nJuin 2009 : Obtention du Bac L avec mention\r\n2006-2009 : 3 années au lycée René Cassin à Arpajon,\r\ndans le but d\'obtenir un Baccalauréat de Lettre\r\n2006-2009: babysitting\r\n2006 : stage non rémunéré en entreprise\r\nJuin 2006 : Obtention du Brevet des Collèges avec mention','Étant étudiante en Université j\'ai des disponibilités les mercredis, les weekends, jours fériés et vacances scolaires. ','8'),(4756,'Melle PAGES Emeline','34300','0628410402','31/07/1988','celibataire','Du 21 Juin 2010 au 31 Aout 2010: femme toutes mains Camping \"Le californie\"\r\nQuelques heures de ménage pour un autre camping\r\nFemme de ménage pour une agence immobilière au cap d\'agde','Du lundi au samedi, matin et après-midi','25'),(4757,'Mme Nabiakouadri','94450','0610969155','10/02/1955','marie','bonjour, \r\nh\'actuellement je travaille avec une société firmin services a temps partiel comme aide à domicile','mardi matin, l\'apre midi,mercredi matin, jeudi apré midi, vendredi apré midi','16'),(4758,'Mme Nabiakouadri','94450','0610969155','10/02/1955','marie','bonjour, \r\nh\'actuellement je travaille avec une société firmin services a temps partiel comme aide à domicile','mardi matin, l\'apre midi,mercredi matin, jeudi apré midi, vendredi apré midi','16'),(4759,'Mme Nabiakouadri','94450','0610969155','10/02/1955','marie','bonjour, \r\nh\'actuellement je travaille avec une société firmin services a temps partiel comme aide à domicile','mardi matin, l\'apre midi,mercredi matin, jeudi apré midi, vendredi apré midi','16'),(4760,'Mme Nabiakouadri','94450','0610969155','10/02/1955','marie','bonjour, \r\nh\'actuellement je travaille avec une société firmin services a temps partiel comme aide à domicile','mardi matin, l\'apre midi,mercredi matin, jeudi apré midi, vendredi apré midi','16'),(4761,'Melle DULOU','33400','0611888535','24/03/1990','celibataire','JE SUIS DIPLOMEE EMPLOYEE FAMILIALE POLYVALANTE.DEPUIS PLUS D\'UN AN JE SUIS AIDE MENAGERE AUPRES DE PARTICULIERS.','LUNDI APRES 15H MARDI APRES 14H MERCREDI VENDREDI MATIN ET APRES 17H','10'),(4762,'Mme ELOUERDIGHI','34270 ','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4763,'Mme ELOUERDIGHI','34270 ','0617698773','22/01/1977','marie','2 ANS chez KOUDEMAIN SERVICE','LUNDI APRES MIDI\r\nMARDI APRES MIDI\r\nJEUDI APRES MIDI','20'),(4764,'Melle Ferrand Veronique','27130','0632213650','16061970','celibataire','bonjour j\'ai une quinzaine d\'années d\'experience en tant qu\'agent d\'entretien, je sait faire le menage, le repassage, les courses, ect...','TOUT LES JOURS','20'),(4765,'Mme Masse Veroniue','30000','0660174652','13121968','autre','6ans','lundi apres-midi,mardi matin,jeudi apres-midi','9'),(4766,'Mme Masse Veroniue','30000','0660174652','13121968','autre','6ans','lundi apres-midi,mardi matin,jeudi apres-midi','9'),(4767,'Mme CROAIN','34530','0467383667','21/11/1957','celibataire','AIDE MÉNAGÈRE\r\nSECRÉTAIRE\r\nCOMPTABLE','VENDREDI APRES-MIDI, SAMEDI, DIMANCHE','12'),(4768,'Melle Dissegna Mélodie','13004','0689194797','11/8/1989','celibataire','','Lundi Mardi Mercredi Jeudi Vendredi du matin jusqu\'en fin d\'après-midi.','35'),(4769,'Mme KMIHA HANANE','30000','0981814767','130481','autre','JAI TRAVALLIE AU MAROC COMME VENDEUSE','TOUTE LA SEMANE','8'),(4770,'Mme KMIHA HANANE','30000','0981814767','130481','autre','JAI TRAVALLIE AU MAROC COMME VENDEUSE','TOUTE LA SEMANE','8'),(4771,'Mme KMIHA HANANE','30000','0981814767','130481','autre','JAI TRAVALLIE AU MAROC COMME VENDEUSE','TOUTE LA SEMANE','8'),(4772,'Mme Mouhach Aicha','34080','0953574258','25/11/1972','marie','je fais déjà des heures de ménage chez un particulier !!','lundi matin\r\nmardi matin \r\nvendredi aprés midi et matin ','10'),(4773,'Mme ','05000','','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4774,'Melle Aguilera Anne','66000','0609145823','26/02/1990','celibataire','2009/2010 : Agent d’entretien «Aire du Village Catalan» Juillet ; Août\r\n\r\n2007/2008 : Femme de ménage au « Camping Le Littoral » Juillet ; Août\r\n\r\n2006/2007 : Femme de ménage auprès de personnes âgées 3 mois\r\n','Je suis disponible tous les jours de la semaine.',''),(4775,'Mme Amblesso-gborka Afi','34080 mont','0625903461','27-10-1967-','autre','2années comme femme de ménage à l\'hotel campanile millénaire montpellier; des heures de ménage chez les particuliers.','lundi toute la journée;mardi matin;jeudi toute la journée;vendredi matin','12'),(4776,'Melle LEJEUNE Nathalie','34090','0760239317','08/07/1993','celibataire','J\'ai travaillé cher des particuliers ainsi que dans ma famille (ma mère è tan handicapée)','Lundi, Mardi, Mercredi, Jeudi, Et Vendredi .','26'),(4777,'Mme DI BENEDETTO Naïs','13590','0635024071','17/03/1989','celibataire','Je suis titulaire de mon BAFA depuis 4ans, j\'ai beaucoup travaillé dans les centres aérés.\r\nJ\'ai également travaillé pendant 10 mois en tant qu\'agent d\'entretien au sein de la société Alizée Services aux Milles et j\'ai travaillé en tant que serveuse.','lundi matin 8h/12h, mercredi matin 7h/12h, jeudi à partir de 13h, samedi toute la journée, vendredi à partir de 17h','15'),(4778,'Mme JAN Véronique','44860','02 40 32 76 29','19/05/1968','marie','- Employée libre service (23 ans d expérience). \r\n- Surveillance cantine et car scolaire.\r\n- Heures de ménage chez des particuliers','du lundi au vendredi de:\r\n\r\n5h a 8h et 9h a 11h\r\nl après midi de:\r\n14h a 16','25'),(4779,'Mme Motte Laurence','94700','','05 05 1964','celibataire','aide a domicile communale pendant 17ans','tous les apres midi','20'),(4780,'Mme Tomas Rachel','66000','0952417744','31 12 1974','marie','j ai 2 ans de lexperience chez les particulier et dans les agences (presence 66)','tous les jours de 9 h a 15 h ','25'),(4781,'Melle Souad','40030','0677162509','11/02/1973','celibataire','5ans dans un riad +2ans dans la gare','aprés maidi','6h'),(4782,'Mme LERNOULD Sandrine','59300','0327304004','24091976','marie','1998 : Pomart à Valenciennes Vendeuse\r\n1999 à 2001 : PMU \"Le Vieux Manoir\" Serveuse\r\n2002 à 2003 : PMU \"Le Chantilly\" à Féchain Responsable pmu et bar\r\n2004 : Chomage\r\n2004 à 2010 : Congé parental','Lundi : 9 h à 11 h\r\n : 14 h à 16h\r\nMardi : 9 h à 11 h \r\n : 14 h à 16 h\r\nJeudi : 9 h à 11 h \r\n : 14 h à 16 h','12'),(4783,'Mme Le Franc','11210','0672170122','24021985','marie','7 ans aide a la personne dans un cadre familial\r\n3 mois dans les bureaux\r\n6 mois en centre hospitalier','lundi 8h-18h\r\nmardi 8h-18h\r\nmercredi 8h-18h\r\njeudi8h-18h\r\nvendredi 8h-18h\r\nsamedi 8h-18h si urgence ou pas dautre solution \r\ndimanche 8h-18h si urgence ou pas dautre solution','35'),(4784,'Mme BODINEAU Sandrine','44200','0648220218','10051980','celibataire','','lundi journée\r\nmardi journée\r\npas mercredi\r\njeudi apres midi\r\nvendredi journée','20'),(4785,'Mme BODINEAU Sandrine','44200','0648220218','10051980','celibataire','Mlle BODINEAU Sandrine\r\n8 rue St Jean de Luz \r\n44200 NANTES\r\n\r\nPort : 06.48.22.02.18\r\nTél : 02.28.01.20.39\r\nE.mail : sandbetty@hotmail.fr\r\n\r\n\r\nEXPÉRIENCES PROFESSIONNELLES \r\n \r\nFévrier - Mars  Agent de service Hospitalier (CDD) St Sébastien\r\n\r\nAoût - Octobre 2009  Agent de production \r\n -BN (Startpeople Intérim) Vertou\r\n\r\nDécembre - Juillet 2009  Agent à domicile\r\n - Association IGM Camélia Nantes\r\n\r\nMars - Juillet 2009  Employée à domicile\r\n -Particulier Nantes\r\n\r\nAvril - Mai 2009  Employée à domicile -Particulier Nantes \r\n\r\nSeptembre - Octobre 2009  Employée d’étage -Hôtel du Tourisme Nantes\r\n\r\nMars - Juin 2008  Agent de service -Crèche Tom Pouce Nantes\r\n\r\nAvril - Octobre 2008  Employée à domicile \r\n -Blanchard TP Nantes\r\n\r\nMai - Juin 2006  Agent de surface -E.O.S Formation Vertou\r\n\r\nAvril 2003 - Janvier 2004  Employée d’étage -Village Hôtel St Sébastien sur Loire\r\n\r\nMars - Avril 2003  Employée d’étage -Hôtel première classe Rezé\r\n\r\n\r\nFORMATIONS\r\n\r\n1996 - 1998 - BEP des Métiers du secrétariat \r\n-Lycée La Joliverie St Sébastien sur Loire\r\n1994 - 1996 - Brevet des Collèges \r\n-Lycée Jean-Perrin Rezé\r\n\r\nLOISIRS\r\n\r\nLecture – Vélo – Roller – Musique.\r\n','lundi journée\r\nmardi journée\r\npas mercredi\r\njeudi apres midi\r\nvendredi journée','20'),(4786,'Melle Maronier Coralie Rosine Madeleine','13013','0624347286','18/04/1987','celibataire','J\'ai déjà travailler dans le ménage en tant qu\'agent d\'entretien et garde d\'enfants. Je suis motivé et disponible a tous moment. Par contre je précise que je n\'ais pas de permis de conduire. Je me déplace en bus, métro et tramway. J\'espère que ma candidature attireras toute votre attention. Veuillez agréer mes salutations distinguées.','du lundi au samedi, de 8H à 19H NON STOP','35'),(4787,'Melle ARRODERE Christelle','11100','0626449491','30/12/1979','celibataire','dix années d\" expérience dans l\' hotelerie, restauration en tant que femme de ménage','Exemple : Lundi matin, Mardi après-midi, etc...','30'),(4788,'Melle Cortacero Elodie','34090','0648150744','24 04 1987','celibataire','','Du lundi au vendredi','25'),(4789,'Melle BLONDEAU Claire','91300','0675122937','22091968','celibataire','1an de ménage chez des particuliers.','lundi 8h à 15h,mercredi8h à 18h,jeudi 8h à 15h,vendredi 8h à 15h ','20'),(4790,'Mme Lefort','44400','0665335236','05021979','celibataire','cap petite enfance et deuis 2004 je travaille dans le domicile','lundi la journee mardi matin mercredi la journee et vendredi matin','20'),(4791,'Melle Taranne Marion','11110','0786253393','30111990','celibataire','J\'ai une Mention Complémentaire d\'Aide à Domicile ainsi qu\'un BEP Carrières Sanitaires et Sociales.\r\n Durant mes formations, j\'ai pu effectuer plusieurs stages. Ainsi j\'ai travailler 2ans chez un particulier chez qui je fesait le ménage 3fois par semaine.','je suis disponible tous les jours sauf le vendredi.',''),(4792,'Melle Nabia Alaoui','34080','0648513538','01/05/1990','celibataire','stage en hôpital lapeyronie\r\net en maison de retraite les Abeilles','lundi mardi mercrdi jeudi vendrdi samedi','34'),(4793,'Melle Nabia Alaoui','34080','0648513538','01/05/1990','celibataire','stage en hôpital lapeyronie\r\net en maison de retraite les Abeilles','lundi mardi mercrdi jeudi vendrdi samedi','34'),(4794,'Mr RAY Charles','34280','0650477161','07/07/1990','celibataire','-Du 23 Juillet au 27 Août 2010 : Ambulancier chez les ambulances GUERIN Sonia. Mainsat (23700)\r\n: Brancardier, chauffeur de l’ambulance\r\nFormation : PSC1 (Prévention et secours civiques) le 28.08.2010\r\n-Février 2008 à août 2008 : Employé chez BEAUDRIVE SA. (Macdonald). Limoges (87000)\r\n: Service clients, Entretien, Caisse.\r\n-Août 2005 : Ouvrier exécutant chez I.D.E.P.S. Ecquevilly (78920)\r\n: Inventaire, pose de matériels, Entretien\r\n','le soir en semaine à partir de 19h et tous le week end.','30'),(4795,'Melle Sierra Myriam','34000','0619306685','161189','celibataire','','emploi du temps flexible.Tous les jours+soirs et week end','10'),(4796,'Melle Sierra Myriam','34000','0619306685','161189','celibataire','Juillet/aout 2010 --->agent d\'entretiens dans un centre de colonie de vacances (emploi polyvalent:ménage, lingerie, plonge, service) puis de nombreuse intervention auprés de particuliers(garde d\'enfant+repassage+ménage) \r\n','emploi du temps flexible.Tous les jours+soirs et week end','10'),(4797,'Mme AZRI RYHANA','35200','0646568907','18/02/1984','marie','Septembre 2002/Mai 2009 : Employée commerciale au Champion le Gast a Rennes.\r\nJuillet 2003/Octobre 2008 : Technicienne de surface avec SAMSIC\r\n','TOUTES LA SEMAINE.','30'),(4798,'Melle JULIA Françoise','66200','0666257065','08/08/1969','autre','Du 18 mai 2009 au 30/09/2010\r\nAide ménagère STé Héra 66200 ALENYA','mardi, jeudi, vendredi aprés-midi','6'),(4799,'Melle Lamouroux Anais','34725','0633823531','14111988','celibataire','j\'ai travailler plus 2 ans dans le ménage en chéque emploi service puis 3mois a présence verte','je suis disponible tous les jour de la semaine même le week end','35'),(4800,'Mme Herbert Sophie','85140','0251407682','28/08/1983','celibataire','2000-2008 fasthotel menage en chambre, accueil, petit dejeuner\r\n2009-2010 assistante maternelle','lundi apres 18h30\r\nmercredi toute la journer\r\njeudi apres 18h30\r\nsamedi toute la journer',''),(4801,'Melle Moulliere Marion','44100','06 70 05 74 40','07/04/1987','autre','9 mois à l\'adar.','je suis disponible du lundi au vendredi de 9 h à 12h et l\'après midi de 14 à 16 h.','15'),(4802,'Mme POULAIN','34400','0610273138','21/10/1965','celibataire','Accueil clientèle, lavage, repassage du linge dans la blanchisserie familiale\r\nAccueil clients, commandes, réceptions marchandises, mises en rayon, fleuriste, vente','Lundi, mardi, mercredi, jeudi, vendredi','32'),(4803,'Melle Stephanie Azema','34200','0626851259','09/06/1977','celibataire','des particuliers depuis 4 ans','du lundi au vendredi matin et apres midi','35'),(4804,'Melle Stephanie Azema','34200','0626851259','09/06/1977','celibataire','des particuliers depuis 4 ans','du lundi au vendredi matin et apres midi','35'),(4805,'Melle Capodiferro Aurélie','75010','0675887359','22/06/1987','celibataire','Aide ménagère depuis juillet 2009\r\nNourrice depuis janvier 2006','Lundi matin 9h-12h\r\nMardi après-midi 12h30-16h30\r\nMercredi après-midi 12h30-16h30\r\nJeudi après-midi 13h-16h30\r\nSamedi toute la journée\r\nDimanche toute la journée','10'),(4806,'Mme Silva Camila','34000','33658216617','27/01/1980','celibataire','5 annes au Brésil','Lundi après 16h, \r\nMardi ne pas\r\nMercredi Tout Jour\r\nJeudi après 16h,\r\nVendredi après 13h. ','15'),(4807,'Mme Silva Camila','34000','33658216617','27/01/1980','celibataire','5 annes au Brésil','Lundi après 16h, \r\nMardi ne pas\r\nMercredi Tout Jour\r\nJeudi après 16h,\r\nVendredi après 13h. ','15'),(4808,'Melle Cotta Gwenaelle','83200','0669249427','22/11/1992','celibataire','aucune expérience','toute la semaine','15'),(4809,'Melle Cotta Gwenaelle','83200','0669249427','22/11/1992','celibataire','aucune expérience','toute la semaine','15'),(4810,'Melle Mograbi Ahlem','34080','06.58.32.57.22','08/02/1992','celibataire','','Tout les jours de la semaine, le matin comme l\'apres-midi','35'),(4811,'Mme MARTIN ','34150','06 32 20 83 50','11 08 1968','celibataire','bonjour , je posséde un fer à repasser professionnel , je souhaiterai faire du repassage pour certain de vos clients , de façon a arrondir mes fin de mois , je reste a votre disposition pour d\'éventuel renseignement , je vous remercie d\'avance en espérant d\'avoir rapidement de vos nouvelles , cordialement ','toutes les aprés midi ','20'),(4812,'Mme GUILLAUME','66670','0682614689','','marie','ADMR 66 : 5 mois (remplacement du personnel en congés ou en arrêt maladie,\r\nAPF 66 : 2 mois (remplacement du personnel en congés),\r\nADECCO A DOMICILE : missions régulières depuis 07/2010 pour entretien de la résidence de particuliers,\r\nSOLUTIA PYRENEES CATALANES : 5 mois (ménage, repassage et aide auprès de personnes dépendantes)','Du lundi au dimanche de 08 h 00 à 20 h 00.',''),(4813,'Mme GUILLAUME','66670','0682614689','','marie','ADMR 66 : 5 mois (remplacement du personnel en congés ou en arrêt maladie,\r\nAPF 66 : 2 mois (remplacement du personnel en congés),\r\nADECCO A DOMICILE : missions régulières depuis 07/2010 pour entretien de la résidence de particuliers,\r\nSOLUTIA PYRENEES CATALANES : 5 mois (ménage, repassage et aide auprès de personnes dépendantes)','Du lundi au dimanche de 08 h 00 à 20 h 00.',''),(4814,'Melle Auger Leslie','34000','0623306531','23/05/1990','celibataire','Formation:\r\n\r\nDepuis septembre 2009: \r\n Université Paul Valéry Montpellier III: 1ére année de licence LEA ( langues étrangères appliquées). Anglais Espagnol Russe.\r\n\r\nSeptembre 2006 - juin 2009:\r\n Lycée Jean Jaurès: BAC Littéraire ( option: espagnol renforcé).\r\n\r\n\r\nExpériences professionnelles:\r\n\r\nJuillet-Septembre 2009 et Juin-août 2010\r\nAide à domicile au Centre Communal d’action Social ( CCAS ), Montreuil\r\nPrestation des services ménagers et des prestations d’aides à la personne .\r\n\r\nAvril - Juin 2009\r\nAgent de distribution de tracts pour l’entreprise Distrib’ market, Sartrouville\r\n\r\nSeptembre 2008- juin 2009\r\nAnimatrice au centre de loisir Résistance, Montreuil\r\nOrganisation d’activités artistiques et manuelles pour enfant de 3 à 12 ans.\r\n\r\n\r\nAutres Expériences:\r\n\r\nNovembre ( 2008) - Aout ( 2009)\r\nSoutien Scolaire à domicile, Montreuil\r\nApprentissage de langue française ( grammaire, conjugaison, vocabulaire) .\r\n\r\nAnnée (2008 - 2009)\r\n Serveuse pour des soirées ponctuelles (événementielles)\r\n\r\nDivers:\r\n\r\nLangue: Anglais Espagnol ( niveau courant).\r\nCentre d’intérêt: théâtre, danse, musique.\r\nŒuvre humanitaire: Prévention Sanitaire contre le paludisme.\r\n\r\n','Je suis disponible le lundi, mardi après- midi, jeudi, vendredi, samedi et dimanche','15'),(4815,'Melle LE GUILLOU Sara','34110','0671954075','24/04/1988','celibataire','Auxiliaire de vie lors des deux dernières saisons d\'été (aide à la personne, ménage, repas, courses..)','le week-end et les soirés','13'),(4816,'Mme Delbart Maria','77100','0630921566','14/08/1963','marie','Je travaille en temps que femme de ménage depuis 31 ans. J\'ai déjà travaillé pour des particuliers donc à leurs domiciles. ','tous les jours à partir de 14H','15'),(4817,'Melle Ciuca Lea','34090','0640645152','05/03/1990','celibataire','Emploi saisonnier en tant que technicienne de srface au Luxembourg pendant 2 ans.','Mardi après midi, jeudi après midi, vendredi toute la journée','15'),(4818,'Melle Tifeau Axelle','34090','0621304589','24/10/1983','celibataire','agent d\'entretien qualifié\r\nfemme de chambre \r\nlingere','tout les jours, matin ,midi ,soir ','35'),(4819,'Mme Pinto Ana','35850','0643776351','07/12/83','autre','1 an chez particulier','lundi mardi matin et apres midi mercredi jeudi vendredi apres midi ','25'),(4820,'Mme CANO MERECEDES','34500','0622349757','07.08.1980','autre','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4821,'Mme Mingot ','13300','0684603504','24/11/1986','celibataire','2ans d\'agent d\'entretien dans un collège de Salon mon contrat c\'est terminé hier je suis donc au chomage depuis hier et je ne veux pas y rester','tous les jours','25'),(4822,'Mme Mingot ','13300','0684603504','24/11/1986','celibataire','2ans d\'agent d\'entretien dans un collège de Salon mon contrat c\'est terminé hier je suis donc au chomage depuis hier et je ne veux pas y rester','tous les jours','25'),(4823,'Mme Tognetti France','13014','0624186929','27/04/1965','marie','employé d imeuble résidence bellevue 13009/2MOIS/ AIDE MENAGERE CHEZ DES PARTICULIEERS 2MOIS/ GARDE D ENFANTS A DOMICILE 1MOIS/ AGENT DE PROPRETE DANS LES HOTELS FORMULE1 2ANS/ AGENT D ENTRETIEN SOCIETE GIANNOTTI 1 MOIS/ AGENT DE SERVICE SOCIETE DYVERNET','du lundi au vendredi','4h'),(4824,'Melle DE CARVALHO BRIGITTE','95240','0634108480','27/04/1983','autre','Exclusivement dans le domaine de la vente, étant maman maintenant je souhaite m\'orienter vers un autre domaine, pour ainsi avoir des horaires adaptables à ma vie de famille.','Du lundi au vandredi, de 9h à 17h','30'),(4825,'Mme Touzini','34080','','27.11.1962','celibataire','25 ans de netoyage en entreprise sct onet.mairie de montpellier.et tjr dans le netoyage .comme chef d equipe ','lundi .mardi et jeudi matin sauf pendant lé vacances','4'),(4826,'Mme Fam Berangere','77680','0659705089','13/12/1976','autre','assistante de gestion du personnel','lundi,mardi,mercredi après midi jeudi vendredi','35'),(4827,'Mme Lavallée','34070','0627556295','0403/1963','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','45'),(4828,'Mme Lavallée','34070','0627556295','0403/1963','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','45'),(4829,'Melle Yakoubi Milouda','34080','0608682253','12/04/1988','celibataire','BEPC AU COLLEGE\r\nBEP VENTE AU LYCEE\r\nBAC PRO AU LYCEE','le mardi mercredi et vendredi','15'),(4830,'Mme Michel','91300','0628282452','43','marie','j\'ai fait du menage chez les particuliers des associations des societes de nettoyage ','lundi mardi mercredi jeudi vendredi sauf le week end ','30'),(4831,'Melle DE RECHAPT','34090','06 32 33 89 77','18/02/1986','celibataire','m2NAGE DANS RESTAURANT PENDANT TROIS ANS','Toute la journée du Lundi au Vendredi.',''),(4832,'Melle Dolat Meriem','66000','0672101825','08/12/1990','autre','','Lundi, mardi, mercredi, jeudi, vendredi, samedi toute la journée.','35'),(4833,'Mme Besnard','83140','0618793761','28-02-1982','marie','2008-2010 aide ménagère a la SFEF\r\njuillet 2010 a maintenant aide a domicile a A2micile','lundi, mardi, mercredi, jeudi, vendredi de 8h a 16h30','30'),(4834,'Mme Besnard','83140','0618793761','28-02-1982','marie','2008-2010 aide ménagère a la SFEF\r\njuillet 2010 a maintenant aide a domicile a A2micile','lundi, mardi, mercredi, jeudi, vendredi de 8h a 16h30','30'),(4835,'Mme BAKRI HAYAT','34090','0609089021','10 06 83','marie','j\'ai deja travaller comme femme de menage et je sehouite trouver des heures chez vous.','touts les apres-midi\r\n\r\n','25'),(4836,'Melle SIRVENT Marion','34750','0615547585','21/07/1989','celibataire','BTS en alternance Transport et Logistique\r\nInclue l\'entretien des machines et du dépot.\r\nInculque le serieux, la rigueur, la propreté et l\'efficacité','Tous les jours de la semaine','35'),(4837,'Mme Kebli Naima','34430','0632955069','18/01/72','marie','menage chez les particulier femme de chambre dans un hotele garde enfant et aussi vendange et cave','lundi matain mardi jeudi vendredi','20'),(4838,'Melle MASSET Fabienne','34340','0613961078','12/01/1982','autre','Titulaire d\'un Bep secrétariat comptabilité. \r\nde 2002 à 2009 : secrétaire médicale sur Montpellier à temps partiel.\r\nde 2007 à 2008 à mi-temps : aide ménagère à domicile (repassage, vitres et entretien courant d\'une maison).','Tous les jours','30'),(4839,'Melle Lorthoy Adeline Nathalie','59184','06434016462','14/02/1988','celibataire','ménage chez un particulier et garde d\'une petite fille de 4ans depuis septembre','Lundi matin, mardi toute la journée,mercredi matin,jeudi matin et vendredi toute la journée','30'),(4840,'Mme Roques','34410','0467396699','02/06/1959','marie','D’aout 2009 à aout 2010, j’ai occupé un poste d’employée de maison.\r\n\r\njeanpierre.roques@9online.fr','du lundi au samedi sur la périphérie de Béziers','20'),(4841,'Mme Delaunay Laetitia','35360','0299066929','05/03/1978','marie','ménage dans les cantines et classe d\'école','le lundi,jeudi et vendredi de 15H15 à 16H30 (voir proposition)','4'),(4842,'Melle Gerbeau Aurélie','94500','0681956197','17081990','autre','j \'ai 2 ans d\'éperiences professionnelles','Exemple : Lundi matin, Mardi après-midi, etc...','4h'),(4843,'Melle Gerbeau Aurélie','94500','0681956197','17081990','autre','j \'ai 2 ans d\'éperiences professionnelles','Exemple : Lundi matin, Mardi après-midi, etc...','4h'),(4844,'Melle BOULEAU Marie','34340','0665639762','12/06/1987','autre','j\'ai travaillé 2 ans en tant qu\'animatrice de centre de loisirs et 2 ans en tant qu\'aide à domicile. \r\nj\'ai une expérience d\'un an en tant qu\'aide de puériculture dans une crèche associative.','Je suis disponible du lundi matin au vendredi aprés midi.','35'),(4845,'Melle Kerebel Delphine','29860','0677802442','08/05/1985','celibataire','J\'ai deux années d\'expérience dans le domaine du ménage.J\'ai effectuer l\'entretien de bureaux,de locaux industriel,de sanitaires et de restaurants.','Je suis disponible du lundi au samedi matin de 7h a midi et de 13h a 18h chaque jours.','30'),(4846,'Mme JOVENIAUX Annie','11540','0622471859','11-08-1954','marie','COMPETENCES\r\n Aide la personne dans la vie quotidienne.\r\n Accueil des visiteurs.\r\n Maintenance des locaux selon les règles de sécurité\r\n - nettoyage, dépoussiérage : vitres, sols, escaliers…\r\n Entretien du mobilier et d’objets : étain, argenterie…\r\n Aide cuisine \r\n - composition et confection des repas, plonge…\r\n Réalisation des courses selon les consignes.\r\n Repassage.\r\n Désinfection des chambres, toilettes, douches.\r\n Préparation des lits, changement de draps.\r\n Respect des règles d’hygiènes et de propreté. \r\n\r\n \r\n\r\n\r\n EXPERIENCES PROFESSIONNELLES\r\n\r\n\r\n Employée de maison polyvalente\r\n \r\n Mr et Mme Hallard Carcassonne \r\n 1999-2010 Mr et Mme Prunarède Carcassonne \r\n Pharmacie Boussinesq-Crouzet Carcassonne\r\n Mme Watteville Carcassonne\r\n \r\n\r\n 1987 Réserviste – Etalagiste Libreville (Gabon) \r\n 1972-1979 Pareuse en chaussures « MYRYS » Carcassonne \r\n\r\n\r\n\r\n\r\n\r\nDISPONIBLE IMMEDIATEMENT\r\n','Du lundi au samedi et dans un rayon de 30 kms de Roquefort des corbières (Narbonne La palme port et village Bacarès Port et village Leucate Sigean Port la nouvelle','30'),(4847,'Melle Lenfant Lucie','34080','0612883331','15121989','celibataire','actuellement je travaille en intérim pour une socièter de ménage .','lundi mardi mercredi jeudi vendredi matin','13'),(4848,'Melle Czudor Beáta','13006','0638413592','28/10/1986','celibataire','','Vendredi a partir de 13 h, Samedi et Dimanche toute la journée','15'),(4849,'Mme MARCO DANIELLE','30300','0614753186','07/08/1966','marie','A la base je suis secretaire commerciale, mais dans le passé, j\'ai dejà eu des missions d\'interim dans le millieu d\'aide aux personnes.J\'aime le contact et rendre service aux gens, c\'est pour celà que je me tourne vers cet emploi.','Lundi, mardi, mercredi, jeudi ,vendredi toute la journée.','35'),(4850,'Mme Rodrigues Dos Santos','13002','0687313847','05/01/1965','celibataire','Je fais es ménages chez des particuliers depuis 9 ans à Marseille :\r\nFlorence Lavoie : 06 83 84 64 19\r\nDavid Sitbon : 06 62 10 63 45\r\nM. Hoberto : 06 08 37 64 59','lundi, mercredi et vendredi à partir de 13h30\r\njeudi à partir de 14h30\r\ndisponible aussi le samedi \r\n','10'),(4851,'Mme Jaana Siltala','34000','0672035584','10.11.1971','autre','2010 Agente d\'entretien, Laboratoire de recherhe biologique; Salles Blanches, laboratoires, bureaux, vestiaires etc.\r\n2010 Agente d\'entretien, CHRU Saint eloi; Urgences, IRM, laboratoires, bureaux etc. ','7/7 j., 24/24!','38'),(4852,'Melle Igounet Emilie','34090','0663233605','17/08/1988','celibataire','- En juillet 2005 : ASH à la clinique Clémentville (34080, Montpellier).\r\n- En juillet et août 2006 : ASH à la clinique Clémentville.(34080, Montpellier)\r\n-En juillet et début août 2007: ASH (34080, Montpellier)\r\n- Septembre à mars 2009/2010: Ménage chez des particuliers à Sherbrooke Quebec\r\n','Je suis libre :\r\n\r\n- Le lundi \r\n- le mardi et le mercredi après midi\r\n- le jeudi\r\n','15'),(4853,'Mme BACHAR','92110','0643403344','30121971','celibataire','Je travaille au sein de familles depuis de nombreuses années, en tant qu\'employée polyvalente (garde d\'enfant ou femme de ménage).\r\nNon fumeuse, sérieuse et organisée, et de plus très mobile, je propose de mettre à votre service et à celui de vos clients toutes mes compétences professionnelles et mon dynamisme.\r\n2008-2009 : Garde d\'enfant à domicile (92) ;\r\n2004-2006 : Agent de propreté (Entreprise \"la Cantalienne\" -92)\r\n2007 : Agent de service (Aéroport CDG -93)\r\n2005-2007 : Garde d\'enfant à domicile (92)\r\n2003-2004 : Gardienne d\'immeuble (Entreprise \"la Cantalienne-92)\r\nAide à domicile chez des particuliers (92) ;\r\nFemme de chambre (hôtel Kyriad -92)\r\n1993-2002 : Garde d\'enfant à domicile (Paris et Ile de France)','Disponible du lundi au vendredi\r\nDe 9h30 jusqu\'à 16h00 sans interruption.\r\nDisponible également ces mêmes jours et heures en période de vacances scolaire.','25'),(4854,'Mme Vigneri Nicole','13011','0491270281','09091949','marie','femme de ménage depuis 30 ans.','tout les matins sauf le mercredi','8'),(4855,'Melle Giner Marion','34880','0699632004','10/11/1986','celibataire','J\'ai pu acquèrir au long de mon parcours professionnel différentes capacités d\'adaptation au coeur de divers domaine.\r\n\r\nNotamment dans l\'accueil à la personne, secretariat, saisi informatique et accueil téléphonique. ( juillet à octobre 2010 - Hérault Transport - Montpellier.)\r\n\r\nJ\'ai travaillé également dans la rstauration, avec un traiteur, de même que dans un restaurant. \r\n\r\nJ\'ai effectué à nombreuses reprises des ménages chez des particuliers, 1 à 2 fois par semaine. ','Tous les jours de la semaine, 7/7 jours, 24h/24h. ','35'),(4856,'Melle Gaultier Sabrina','94220','0659029607','22/05/1991','celibataire','Août/ Sept 2010: Garde d\'enfants a domicil\r\nOctobre 2010: Aide ménagère a domicil\r\nJanv/ Mars 2010: Hôtesse de caisse - Monoprix\r\nNov/ Déc 2009: Hôtesse de caisse - Franprix','Tout les jours: Matin et aprés midi','35'),(4857,'Melle Varlet Julie','13012','0624644129','07/01/1982','autre','','tous les jours sauf samedi et dimanche ','35'),(4858,'Melle KONATE Fatoumata','94170','0615158238','11/03/1991','celibataire','débutante','Du lundi au vendredi :matin, après-midi\r\n\r\nWeekend: toute la journée',''),(4859,'Melle Benezech Luce','34070','0676045344','29/05/1991','autre','Juillet-Septembre 2010:\r\n\r\nAdjoint technique , mairie de\r\nSaint Gervais/ Mare:\r\nEntretien des gîtes , de la\r\nmairie, des écoles et des\r\nsalles polyvalentes.\r\n\r\nETE 2009:\r\n\r\nAgent d\'accueil au musée du\r\ntrain de Palavas-les-flots:\r\n-accueil des clients\r\n-gestion de la caisse\r\n-gestion des stocks\r\ndes articles de ventes\r\n\r\nETE 2008:\r\n\r\nHôtelière en maison de\r\nretraite:\r\n-service des repas\r\n-plonge\r\n-entretien des locaux et\r\nChambres\r\n\r\n2005-2007 Services de ménage\r\n\r\n','lundi-mardi-mercredi-jeudi et vendredi\r\nde 6h à 19h','20'),(4860,'Mme LAMDA Hédia','62800','0633532580','28051973','autre','aide ménagère à domicile du 06/11/2007 au 29/10/2010 en Belgique (Net Net Tout Services)\r\n\r\nemployée de ménage du10/08/2007 au 01/11/2007 au Grand Duché de Luxembourg (Propper)\r\n\r\nemployée polyvalente de restauration rapide d\'avril 1993 à décembre 1993 à Reims (Station Sandwich)\r\n\r\nmanutentionnaire en juillet 1991 et juillet et septembre 1992 à Chalons en Champagne (Ets Lapeyre)','du lundi au vendredi sauf mercredi après midi (si possible)','30'),(4861,'Melle Liebgott','57240','0630777933','03/09/1990','celibataire','J\'ai effectué plusieurs stages en tant qu\'aide à domicile dans le ménage, mais aussi dans des structure tels que maison de retraite, crèche. Je possède un bepa service aux personnes','Exemple : Lundi matin, Mardi après-midi, etc...','15'),(4862,'Melle Maison Christine','13004','0621801971','13021984','celibataire','MLLE MAISON CHRISTINE\r\n 25 AVENUE DES CHUTES LAVIE \r\n PARC BEAUVOIR BAT B \r\n 13004 MARSEILLE \r\n 26 ANS \r\n\r\n 06.21.80.19.71\r\n\r\n\r\n\r\n\r\n REPASSEUSE - EMPLOYEE - POLYVALENTE \r\n\r\n ( DISPONIBLE EFFICACE LOYALE COMPETENTE)\r\n\r\n\r\n COMPETENCES PROFESSIONNELLES\r\n\r\n\r\n . COMMERCIALE\r\n . REPASSAGE\r\n . TRAVAUX DE MANUTENTION\r\n . RESPONSABLE DE MAGASIN \r\n . PRESSING \r\n . BLANCHISSERIE\r\n . LAVERIE\r\n . AIDE AUX PERSONNES AGEES \r\n . TOUS TRAVAUX D\'ENTRETIEN ET MéNAGE \r\n\r\n\r\n\r\n\r\n FORMATION ET STAGE \r\n\r\n\r\n\r\n 21/06/2005 _ 13/09/2008 : Repasseuse et responsable de magasin _ clean france \r\n 15/01/2002 _ 15/04/2002 : Repasseuse _ eurl azur _ marseille \r\n 22/02/2000 _ 17/06/2000: Ecole de saint therese d\'avila _ marseille \r\n 21/09/1999 _ 27/10/1999: New solds bazar sarl delma _ marseille \r\n 18/01/1999 _ 29/01/1999: Ecole primaire public de saint just centre 1 _ marseille \r\n\r\n\r\n\r\n BREVET DES COLLEGES.\r\n\r\n\r\n\r\n\r\n EXPERIENCE PROFESSIONNELLES\r\n\r\n\r\n\r\n JUILLET 2009 _ 19/02/2010: repasseuse et responsable de magasin a marseille \r\n JUIN 2008 : femme de menage a domicile \r\n JUILLET ET AOUT 2008 : femme de menage chez les personnes agees \r\n SEPTEMBRE 2008 : repasseuse \r\n\r\n\r\n\r\n\r\n\r\n DIVERS \r\n\r\n\r\n\r\n POLYVALENTE \r\n FACILITE D\'ADAPTION \r\n CONSCIENCIEUSE \r\n REACTIVE ET ORGANISEE','tout les jours de lundi au vendredi de 8h a 17h ','35'),(4863,'Melle Bourel Flore','34090','0650527985','12 août 1991','autre','J\'ai été femme de ménage dans un centre d\'accueil pour enfants pendant mes vacances scolaires depuis août 2007 et j\'ai déja effectué quelques travaux d\'entretien ménager chez des personnes agées.','Je suis disponible le lundi et vendredi matin ainsi que le jeudi, samedi et dimanche toute la journée.','8'),(4864,'Melle ','91100','0160893424','08071989','celibataire','aide aux personnes agées bénévolement en tant que femme de ménage','lundi mardi mercredi jeudi vendredi: apres midi','2'),(4865,'Mme PALMIERI Nadège','35700','0299875542','09081949','celibataire','12 annees chez des particuliers','lundi après-midi mardi après-midi jeudi après-midi','10'),(4866,'Melle ','91440','0622241596','22/05/1985','celibataire','DEBUTANTE','TOUTE LA JOURNEE DE LUNDI MARDI ET SAMEDI','25'),(4867,'Melle Benalaya Mbarka','34070','06 58 72 82 68','01/03/1961','celibataire','j\'ai une expérience de dix ans ','lundi:toute la journée,mardi:toute la journée,mercredi:matin et le soir jeudi:l\'après midi, vendredi toute la journée ainsi le weekend','35'),(4868,'Melle Benalaya Mbarka','34070','06 58 72 82 68','01/03/1961','celibataire','j\'ai une expérience de dix ans ','lundi:toute la journée,mardi:toute la journée,mercredi:matin et le soir jeudi:l\'après midi, vendredi toute la journée ainsi le weekend','35'),(4869,'Melle Gonçalves Marisa Joana Da Silva','34200','0624479456','9/6/1991','celibataire','','Disponibilité Immédiate','30'),(4870,'Melle Guerrouche','34070','0603561663','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4871,'Mme Guerrouche','34070','0603561663','29 juin 93','celibataire','2010 aide a la personne dans un centre pour personnes agées \r\n2009 ENTRETIEN DES LOCAUX \r\n2009 / 2008 CAP AIDE A LA PERSONNES ','MERCREDI A PARTIR DE 15H \r\nET TOUS LE WEEK END','10'),(4872,'Mme Guerrouche','34070','0603561663','29 juin 93','celibataire','2010 aide a la personne dans un centre pour personnes agées \r\n2009 ENTRETIEN DES LOCAUX \r\n2009 / 2008 CAP AIDE A LA PERSONNES ','MERCREDI A PARTIR DE 15H \r\nET TOUS LE WEEK END','10'),(4873,'Mme Jacinto,ana Paula','34970 latt','','9-3-1966','marie','Expérience professionnelle\r\nDates Depuis 1998\r\nFonction ou poste occupé Femme de ménage\r\nPrincipales activités et responsabilités Travaux de nettoyages (oeuvre et doméstique)\r\nNom et adresse de l\'employeur Indépendants\r\nDates 1990 - 1998\r\nFonction ou poste occupé Employée d’usine d’arts graphique\r\nType ou secteur d’activité Entreprise d’arts graphique\r\nDates 1983 - 1990\r\nFonction ou poste occupé Employée textile\r\nType ou secteur d’activité Usine de textile\r\nEducation et formation\r\nDates 1982\r\nNiveau dans la classification nationale\r\nou internationale\r\nneuvième année\r\nAptitudes et compétences\r\npersonnelles','toutes les joures',''),(4874,'Melle JAMOIS Jessica','35000','0666490260','26/09/1991','celibataire','je suis titulaire d\'un Bep Sanitaire et Social et j\'ai fait différents stages dans les maisons de retraites.','lundi, mardi mercredi jeudi vendredi samedi dimanche ','35'),(4875,'Melle JAMOIS Jessica','35000','0666490260','26/09/1991','celibataire','je suis titulaire d\'un Bep Sanitaire et Social et j\'ai fait différents stages dans les maisons de retraites.','lundi, mardi mercredi jeudi vendredi samedi dimanche ','35'),(4876,'Melle Tardivel Sophie','34500','0622736643','27121980','autre','Dans le domaine de l\'aide a domicile, je n\'ai aucune expérience mais je suis très polyvalente et ne refuse aucun poste ',' je travail actuellement comme vendeuse en bijouterie en temps partiel ( contrat de 27h30) je travail du lundi au samedi avec un jour de repos dans la semaine mais horaire sont variable mais très arrangeant il y a certain jour ou je travail de 15h a 20h donc j\'ai toute ma matinée de disponible ','20'),(4877,'Melle Sacareau Fanny','34190','0669748403','05/04/1992','celibataire','Je n\'ai qu\'un brevet des collèges , mais fait le ménage sans cesse dans mon propre chez moi donc je me sentirai de faire la même chose chez d\'autres personnes','Tous les jours de la semaines sauf le week-end','10'),(4878,'Melle MALLENT Laura','34000','0614717063','17/06/1992','celibataire','','jeudi vendredi samedi dimanche ','20'),(4879,'Mme Tedjini Khedidja','66000','0642255733','10021954','celibataire','2 ans (bureaux )4 ans particulier(aide a domicile)6 ans je me suis occupe dame agee ','Exemple : Lundi matin, Mardi après-midi, etc...','20'),(4880,'Mme Berrou Sophie','29400','0625131029','24101971','marie','je suis titulaire d\'un cap de collectivité,puis je me suis dirigé dans le commerce ou j\'ai eu un poste de responsable adjointe de magasin durant 4 années.','du lundi matin 8h au vendredi soir 17h(sauf le mercredi après midi)','35'),(4881,'Melle Templier Virginie','44100','0629860997','05/07/1989','celibataire','BEP Sanitaire et Social\r\nBAC ST2S (Sanitaire et Social)\r\nEmployé familial (3 mois)','Je souhaiterais effectuer un travail à temps plein','35'),(4882,'Mme Ouaret Kathia','13014','0634489055','01/05/1990','celibataire','Agent d\'entretien Bateau sncf\r\nFemme de chambre Hôtel Pullman Beatch','Lundi: journée\r\nMercredi:journée\r\nJeudi: Matin\r\nvendredi: Matin','4'),(4883,'Mr PEYRONNET','34000','06.61.57.77.01','18061972','celibataire','assistant de secteur depuis 6 ans association d\'aide a domicile montpellier (recrutement, evaluation à domicile, gestion totale du personnel et des clients montage dossiers apa aide sociale mutuelle)','disponibilité totale sur base d\'un temps plein (poste à responsabilités souhaité dans l\'encadrement)',''),(4884,'Mme ACQUEBERGE VALERIE','34500','0616833416','10/02/1969','celibataire','Restauration ( service)\r\nGérante de sté de nettoyage (4 ans)','tous les jours dimanche inclus','35'),(4885,'Mme RAMOND Laurie','34000','0617826332','24/04/1991','celibataire','Actuellement étudiante en Biologie à la fac de sciences de Montpellier, j\'ai effectué la plonge et l\'entretien de la cuisine en 2007 dans un restaurant (Les grottes de Labeil), j\'ai également été hôtesse de caisse à Netto (Lodève)durant la saison 2008. Ensuite, j\'ai effectué 2 ans de mises en rayon à Super U Lodève des saisons de 2009 à 2010','Le jeudi après-midi à partir de 14h00; \r\nLe mardi soir à partir de 17h30;\r\nMon emploi du temps changera en janvier lors du passage au second semestre.','4'),(4886,'Mme Ramos Martins','94500','0603617731','21091982','marie','je travail a 2 ans en menage ','tout les jour apres-midi','20'),(4887,'Melle Souad Yakoubi','34090','0786457073','31/05/1984','celibataire','•Stage de six semaines au sein d’un office de traduction (français- anglais- arabe) avec rapport et soutenance juin 2010\r\n•Stage de quatre semaines au sein d’un office de traduction officielle (français-arabe) avec rapport et soutenance juin 2009\r\n•Cours de soutien en langues Française au collège de Fréha (Tizi- Ouzou)en 2008 période des vacances scolaires \r\n•Cours de langue française à domicile en 2007,2008 et 2009\r\n•Connaissances juridique acquises dans un cabinet d’avocat et d’huissier de justice.\r\n•Secrétaire au sein d’un cabinet médicale \r\n•Hôtesse d’accueil dans un parc d’attraction \r\n•Bénévolat au croissant rouge algérien et aide aux personnes vulnérables \r\n•Engagement dans la vie associative (association culturelle a Tizi- Ouzou) Algérie \r\n•Femme de ménage et femme de chambre dans des hôtels\r\n•Baby-sitting \r\n•employée polyvalente dans une boulangerie\r\n\r\n','lundi matin, \r\nmercredi matin\r\nvendredi après midi\r\nsamedi et dimanche ','17'),(4888,'Melle GEORGE Aurélie','60480','06.24.90.42.06','15 JUIN 1983','celibataire','BEP sanitaires et sociales \r\nCAP petite enfance ','lundi toute la journée \r\ndu mardi au samedi de 8h à 12h ','25'),(4889,'Melle Carcélès Aude','35136','0658799736','08/05/1984','celibataire','J\'ai travaillé pendant deux mois dans une société d\'aide à la personne (ménage,compagnie...)\r\net également pendant un an chez des particuliers en m\'occupant des enfants ainsi que de l\'entretien de leur maison (ménage,linge...)','Lundi:9h00/15h30\r\nMardi:8h00/10h30\r\nJeudi:9h00/17h00\r\nVendredi:9h00/15h30','20'),(4890,'Mme MARTIN Sophie','94200','0686950606','15/10/1967','autre','\r\nSophie Martin\r\n22 av Maurice Thorez\r\n94200 Ivry sur Seine\r\n06 86 95 06 06\r\nroclar@hotmail.fr \r\n\r\n\r\n\r\nauxiliaire de vie\r\nOrganisée, bon relationnel, discrète\r\n \r\n\r\nCOMPETENCES_________________________________\r\n\r\n· Aider la personne dans les gestes de la vie quotidienne \r\n· Réaliser pour la personne des courses, la préparation des repas, des formalités administratives, ... \r\n· Aider aux soins d\'hygiène corporelle et de confort de la personne (lavage des mains et du visage, coiffure, ...) \r\n· Observer l\'état de santé de la personne, relever les modifications de comportement, états dépressifs, ... et informer les interlocuteurs concernés (famille, médecin, ...) \r\n\r\n\r\nEXPERIENCE PROFESSIONNELLE \r\n\r\nOct07-juin10 auxiliaire de vie Domusvi Maison Alfort (94)\r\n \r\n2006 Opératrice de saisie Alphaprym Thiais (94)\r\n\r\n2004 Surveillante cantine école Einstein Evry sur Seine (94)\r\n\r\n1989-1995 Opératrice de saisie groupe Alain Lefèvre Journal Présent\r\n\r\n1989 Opératrice de saisie Hôpital de l’Archet Nice (06)\r\n\r\n\r\n\r\nFORMATION____________________________________ \r\n\r\n2009 Maladie d’Alzheimer, gestes et postures, premiers \r\n Secours, cuisine\r\n Stages de deux jours chacun dans le cadre du travail\r\n D’auxiliaire de vie chez Domusvi\r\n \r\n1988 Terminale G1\r\n1987 CAP secrétariat, BEP agent administratif, école Pigier Choisy le roi\r\n','lundi 9 h à 19 h mardi 8 h 30 à 19 h mercredi 8 h 30 à 18 h jeudi 9 h à 17 h vendredi 8 h 30 à 19 h','35'),(4891,'Mme Minger Chantal','30190','0666413695','25/10/1958','autre','Auxiliaire de vie sociale titulaire du DEAVS, depuis 2008 expérience dans le domicile depuis 1998 ','mardi \r\n1 mercredi après midi sur 2\r\nvendredi après midi','10'),(4892,'Melle Gonçalves Marisa Joana Da Silva','34200','0624479456','9/6/1991','celibataire','','tous les jours, toute la journée\r\n','40'),(4893,'Mme GUYOMAR Sandrine','77520','0160674697','22/11/1967','marie',' de 2000 à 2010 :Assitante familiale (famille d\'accueil en intermittence),aide ménagere pendant 2 ans, secrétaire. ','Lundi matin et après midi\r\nmardi matin et après midi\r\njeudi matin et après midi\r\nvendredi matin et après midi','25'),(4894,'Mme Yahia Nadia','13014','0491584260','21/01/1958','marie','Accueil, ménage,garde enfant et repassage','Lundi mardi, mercredi, jeudi,vendredi la journée et samedi la matinée.','25'),(4895,'Melle GUEYE Khady','34000','0618834711','03/09/1985','celibataire','je suis étudiante et j\'ai travaillé en tant que femme de ménage, à :\r\n-virgin (décembre 2008 à février 2010)\r\n-Apis crédit agricole (juin 2006 à novembre 2008)\r\n- maison de retraite (en restauration, pour une durée de 2 mois en 2008) ','lundi, mardi, mecredi, samedi et dimanche','30'),(4896,'Mme Chourou Yasmina','94290','0631856609','12 06 1970','marie','bonjour j ai travailler ches prssonnes ages a carfour et les impotsj ai de l experience c est a dir le menage la restauration','je sui a votre disposition l apre midi apartir de 2h ','42'),(4897,'Mme Chourou Yasmina','94290','0631856609','12 06 1970','marie','bonjour j ai travailler ches prssonnes ages a carfour et les impotsj ai de l experience c est a dir le menage la restauration','je sui a votre disposition l apre midi apartir de 2h ','42'),(4898,'Mme KEFI FERJANIA','13003','0624891580','14/02/1970','marie','','DU LUNDI AU VENDREDI DE 8H A 12H\r\nL\'apres midi de 14h a 18h','20'),(4899,'Melle Seutin Laurence','34080','0608691607','09/08/1983','celibataire','Souhaitant me reconvertir professionnellement, je me forme actuellement en diététique et en psychothérapie. Issue d\'une formation en commerce et marketing j\'ai des expériences dans ces domaines mais qui ne me satisfont plus. Aujourd\'hui, je souhaite m\'engager envers les autres. Être aide ménagère me parait idéal pour accompagner ma formation, à la fois au niveau du temps de travail et de la proximité avec le particulier. \r\nPour financer mes études j\'ai déjà travaillé et acquis une certaine expérience dans le domaine de l\'aide à domicile et ménager : \r\n- Aide ménagère pour l\'association ADMR le Crès, 2 foyers.\r\n- Ménages en entreprises pour la société ISS abilis France, 3 entreprises.','Le matin et midi du lundi au vendredi(8h-13h30).\r\nLa formation dans laquelle je m\'engage en diététique me permet de proposer mes services pour la cuisine du midi (aide à la préparation des repas ou préparation et conseils nutritionnels).','18'),(4900,'Mme LABORDE','77550','0660771136','24/08/1946','celibataire','2 ans et demi (decembre 2007 à juillet 2010) chez même employeur qui a changé de région ','tous les jours sauf mardi et vendredi matin et samadi','10'),(4901,'Mme Rabai Menel','44000','0684454168','01/08/1981','autre','Agent d\'entretien dans un club de vacance en Tunisie pour 6 mois\r\nRéceptionniste\r\nAnimatrice','Toute la semaine \r\nToute la journée','35'),(4902,'Mme Dore','44220','0647976729','251056','marie','coiffeuse; commerciale puis actuellement coiffeuse a domicile auto entrepreneur\r\n','lundi mardi mercredi uniquement le matin','12'),(4903,'Mme Benyoucef Halima','75020','0617875452','24101961','celibataire','jai fait du menage . diplome d auxiliaires de vie . secretariat .coiffure. chauffeur. courssier etc.... garde personne malade. garde enfants etcc.',' lundi matin mardi matin jeudi matin vendredi apres midi aussi le soire disponible.','20'),(4904,'Mme Benyoucef Halima','75020','0617875452','24101961','celibataire','jai fait du menage . diplome d auxiliaires de vie . secretariat .coiffure. chauffeur. courssier etc.... garde personne malade. garde enfants etcc.',' lundi matin mardi matin jeudi matin vendredi apres midi aussi le soire disponible.','20'),(4905,'Mme Planque','44118','0633239362','31/08/1982','marie','2 rue du sacré cœur 02.40.97.54.61/ 06.33.23.93.62\r\n44118 lerouxelo@gmail.com\r\nLA CHEVROLIERE\r\n\r\n\r\n\r\n\r\nPLANQUE ELODIE\r\n\r\nObjectif Evoluer dans d’autres domaines afin de développer mon expérience professionnelle\r\n\r\n\r\nFormation juin 2001 Lycée Nicolas Appert ORVAULT\r\n Obtention du BEP/CAP option restaurant\r\n Obtention du BAC technologique hôtelier\r\n\r\n Février 2006 Adecco et Novitec la HAYE-FOUASSIERE\r\n Obtention du niveau de conducteur de ligne\r\n\r\nExpériences \r\nProfessionnelles 2002-2004 Bar restaurant le SNUC NANTES serveuse\r\n Responsabilités de rang, gestion et maniement de la caisse,\r\n \r\n2004-2005 Typiak St Herblain ouvrier agro-alimentaire\r\n\r\nSept 2005 Olivier Frère maraîchage à HAUTE-GOULAINE\r\n \r\n2005-2006 LU mission intérim à la HAYE-FOUASSIERE en tant que conductrice de ligne via une formation avec l’organisme Novitec\r\n\r\nOct à Dec 2006 Reprise d’activité Typiak St Herblain\r\n\r\nFév à Mai 2007 Seconde reprise d’activité Typiak St Herblain\r\n\r\nJuin 2007 Missions intérim \r\n\r\nFev 2008 à sept 2009 Cantine scolaire de la CHEVROLIERE « polyvalente » cuisine et salle auxiliaire adjoint technique territoriale\r\n\r\nSept a oct 2010 ouvrier de production tipiak ST HERBLAIN obtention niveau cuisinier pour un poste de cuisinier \r\n\r\n\r\nLangue Anglais\r\n\r\nLoisirs et intérêts personnels\r\n\r\n Art floral et loisirs créatifs, moto, voyages\r\n\r\n Permis B et A\r\n','le lundi , mardi, 1 mercredi sur 2, le jeudi et le vendredi de 9h30 a 16h30','30'),(4906,'Melle Misme Aurélie','66140','0662228932','19071980','celibataire','J\'ai été assistante parentale dans plusieurs familles où je fesait également du ménage.\r\nJ\'ai également fait une saison dans un camping au poste de femme de ménage. J\'ai également fait des remplacement dans un laboratoire d\'analyse en tant que femme de ménage.','Lundi, mardi, mercredi, jeudi, vendredi, samedi les matins et après midi.',''),(4907,'Melle MAGORIA Jessica','30200','0685502523','30/04/1990','celibataire','EXPERIENCES PROFESSIONNELS\r\n\r\nTechnique de bio-nettoyage\r\nRègles de sécurité et d\'hygiène des personnes âgées\r\nService restauration\r\nTechnique de plonge pour tous types éléments\r\nRègles d\'hygiène en Lingerie\r\n\r\n\r\nPARCOURS PROFESSIONNEL\r\n\r\n2008-2010 Assistante de direction (mi-temps) « NM Consulting » \r\n - 84000 Avignon\r\n\r\n2008-2010 Divers remplacement en Maison de retraite « Maison Bleu » \r\n - 30400 Villeneuve-les-Avignon\r\n\r\n2006 Un mois de stage à la légion étrangère (Comptabilité – Secrétariat)\r\n - 30290 L\'ardoise\r\n\r\n2005 Une semaine de stage à Sud Informatique\r\n - 30290 Saint-Victor-la-Coste\r\n\r\n\r\n\r\nDIPLOMES\r\n\r\n BEP Métiers de la Comptabilité (2007)\r\n Brevet des collèges (2005)\r\n\r\n\r\nDIVERS\r\n\r\n Anglais (notions)\r\n Permis B (véhicule à disposition)\r\n','7 jours sur 7 de 8h à 12h et de 13h à 18h sauf le dimanche et samedi après midi','35'),(4908,'Mme Llinas Chantal','66130','0468353060','04/08/1964','marie','employée libre service depuis 1984 champion et carrefour market','tous les matins','35'),(4909,'Mme ADAM Sybille','44680','0671862284','23/05/1971','celibataire','Très motivée et très minutieuse je souhaite travailler pour votre entreprise, mes expériences sont minimes dans ce domaine mais je m\'adapte rapidement et efficacement. Merci d\'avance pour votre confiance.','Tout les jours','40'),(4910,'Mme Bilhère','44100','0663073246','04/04/1975','autre','Auxiliaire puéricultrice de profession, je suis en disponibilité et recherche heures de ménage et repassage tous les vendredis après-midi','Vendredis après-midi','4h'),(4911,'Mme De Cassia Figueiredo','94170','0628459774','18/01/1968','marie','Recherche travail de menage a domicilie ou hotel, repassage. J\'ai experience.Merci','Mardi, mercredi, vendredi e samedi','32'),(4912,'Melle MZE Smina','13010','0668071767','04/01/1987','celibataire','aide ménagère\r\nintervenante scolaire\r\ngarde d\'enfant\r\nhotesse\r\nanimatrice en centre aérée\r\nsecrétaires\r\nanimatrice commerciale','lundi\r\nmardi\r\njeudi \r\nvendredi\r\nsamedi\r\ndimanche','35'),(4913,'Melle Clavel Amandine','30800','0617761222','15031988','celibataire','2 ans d\'aide a domicile et d \'agent des services hospitalier ','lundi mardi mercredi jeudi vendredi disponible matin et apres midi et pour les week end disponible un week end sur deux ','35'),(4914,'Melle Hmaidi Olfa','7150','0021697297526','14.06.1975','celibataire','femme de menage a tunis 3ans garde malades 2ans .soutien scolaire pour eleves 7ans','tout les jours','30'),(4915,'Melle MARTY Emma','34070','0612592922','06/06/1989','celibataire','Je n\'ai pas d\'expériences professionnelles réelles en tant que femme de ménage à proprement parlé. J\'ai effectué les ménages dans un restaurant où j\'étais Employé Polyvalent de Restauration durant plusieurs saisons.','Lundi, mardi, mercredi, jeudi et vendredi le matin ou l\'après midi.','10'),(4916,'Mme Quinones Maria-Soledad','44000','0688486440','17/09/55','celibataire','Coiffeuse de métier, j’ai progressivement compris que c’est avant tout l’attrait pour les contacts qui m’avaient orientée vers cette fonction et après m’être formée à la communication, c’est tout naturellement que j’ai animé des formations dans ce domaine auprès des coiffeurs pour les accompagner dans le développement de leur relationnel. Mon parcours tant professionnel que personnel m’a permis de développer et d’affiner mon sens du contact et ma capacité d’adaptation. A 55 ans, être utile et dévouée à l’autre donne un véritable sens à ma vie.','lundi,mardi,jeudi,vendredi et samedi','20'),(4917,'Melle DAIGRE Mélissa','78280','0645472233','25/05/1990','celibataire',' EXPERIENCE PROFESIONNELLE\r\n\r\n Août 2010 : Hôtesse d’accueil chez Ceritex dans la société Bertin Technologie. \r\nStandardiste, accueil des visiteurs Français et étrangés, réservation de taxi et de salle de réunion et enregistrement des factures( 1 semaine sur 2 : 7h/14h et 13h/21h )\r\n \r\n Oct.2009-Août 2010 : Vendeuse de chaussures chez Valroy\r\n Réception de la marchandise et ranger les rayons.\r\n \r\n Oct.2008-Sept.2009 : 1ére vendeuse à la Boulangerie Paul, Vélizy 2\r\n Utilisation d’une caisse enregistreuse, responsable d’ouverture du magasin, mise en place des produits en vitrine, diriger une équipe de quatre vendeuses et comptabiliser les caisses.\r\n\r\n\r\n Sept.2008 : Serveuse en extra pendant 1 mois chez Global Traiteur, Les Saulles \r\n\r\nService en salle (Buffet,réception, mariage)\r\n\r\n\r\n Sept.2006-Juil.2008 : Apprentie serveuse chez SODEXO (Club « Le Sporting »), Guyancourt\r\n Accueil de la clientèle, prise de commandes auprès des clients, service en salle. Utilisation d’une caisse enregistreuse.\r\n','Du lundi au vendredi de 15h à 20h 1 semaine sur 2','25'),(4918,'Mme Deschamps Fabienne','35200','0667820855','22061967','celibataire','employee familiale','samedi matin','4'),(4919,'Mme Mindzeng Marie Colette','95200','0645291757','06 03 1966','celibataire','7 ans d experiences en garde enfants préparation des repas ménage repassage','de lundi au vendredi entre 9h et16h30','20'),(4920,'Melle Satta Kaina','13009','0617991231','14-08-1989','celibataire','mon experience professionnelles est d\'environ 1 an est demi au sein d\'une association à domicile d\'aide à la personne','je suis disponible du lundi au mercredi à partir de 17h30 est du jeudi au samedi à partir de 14h30','10'),(4921,'Melle Del-Prato','34070','09.52.96.20.88','12/06/91','celibataire','Ménage chez des particuliers.\r\n\r\nSérieuse,motivée,disponible,je recherche un emploi pour Montpellier.','Je suis disponible tout le temps ','35'),(4922,'Melle Salah Radia','34000','0669035900','14/11/1984','celibataire','Etudiante en deuxième année master psychologie , je suis titulaire d’une licence en psychologie clinique obtenue en 2007 et un diplôme post graduation spécialisé en psychopathologie et psychologie clinique, avec de grandes facultés de communication et d’échange et d\'organisation acquis grâce aux formations et a l’expérience.\r\n ','mercredi ,jeudi, vendredi ,samedi,dimanche ','18'),(4923,'Melle Tahi Katia','34070','0663089742','11/02/1987','celibataire','Professionnellement, j\'ai travaillé auprès de particuliers en vue de financer mes études. \r\n\r\nJ ai été amené à m\'occuper de l\'entretien menager, de la garde d enfants avec soutien scolaire et de la préparation des repas.\r\n\r\n\r\nJe suis aujourd\'hui capable d\'assurer la gestion des différentes tâches de la vie quotidienne de façon organisée et discrete mais surtout en respectant les règles d\'hygiène.\r\nJ\'aime rendre service et me sentir utile pour les personnes qui sont dans le besoin. Etant une personne de confiance, je m\'engage personnellement à mener à bien le poste qui me sera attribuée.\r\n\r\n\r\nMes autres activités professionnelles (restauration et télécconseillère) m’ont permis de me conforter à l idée que le secteur du service me plait. \r\n\r\n','tous les jours à partir de 16h ou 18h selon les jours et les week-ends','15'),(4924,'Melle CHRAIBI Elodie','34090','0658613858','25/10/1983','celibataire','Jeune fille au pair durant l\'été 2003, je m\'occupais de garder les 4 enfants de la famille et des tâches ménagères quotidiennes.\r\nStagiaire en maison de retraite en 2008,stagiaire en office de tourisme dans le cadre d\'une formation dans le tourisme.','Du lundi au vendredi.','20'),(4925,'Melle Magnien Rose-marie','91290','0673881731','06/10/1963','celibataire','02/1995-03/2006 : corderie a breuillet\r\n\r\n04/2006-11/2007 : VERNET a Ollainville\r\n\r\n12/2007-06/2008 : employée de ménage\r\naux écoles de saint_chéron\r\n\r\n12/2008-10/2008 : agent de ménage à l\'hopital d\'arpajon\r\n\r\n12/2009-08/2010 : employéee de ménage chez un couple de personne agée a arpajon\r\n','du lundi au vendredi matin','20'),(4926,'Mme Rose Chantal','66000','0609613933','07/06/1964','celibataire','5 ans d\'esperience dans le menage ','Tous les jours de la semaine et l\'apres mdidi aussi toute heures','35'),(4927,'Melle Bossuet Justine','34000','0658918148','27/09/1991','celibataire','26 Juillet 2010- 12 août 2010\r\nElève gendarme adjoint volontaire à l\'école de gendarmerie de Tulle.\r\n\r\nAvril-Juillet 2010\r\nAide à domicile en CDD à la communauté à Aubagne.\r\n\r\n2006\r\nStage en entreprise d\'une semaine au Poney club le Faré à Aubagne\r\n\r\n2005\r\nStage en entreprise d\'une semaine à la clinique vétérinaire du rigaou à Aubagne','Lundi (journée), Mardi(journée), Mercredi(journée), Jeudi (journée), Vendredi(journée), Samedi (matiné)','30'),(4928,'Mme TINNIRELLO ANTONINA','66000','0630333411','010863','autre','FEMME DE CHAMBRE HOTEL 4ETOILES\r\nLINGERE HOTEL 4ETOILES','LUNDI MARDI MERCREDI JEUDI VENDREDI DE 9H A 16H','20'),(4929,'Mme Camplin Stéphanie','18160','0621024250','25/04/1973','celibataire','femme de chambres en hôtellerie + ménage quotidien à la maison','lundi - mardi - mercredi - jeudi - vendredi de 9h à 12 h et de 13 h à 18 h - A partir du 01/01/2011 et possibilité de logé à Rezé (44)','35'),(4930,'Melle Vincent','34420','0635177153','18091981','celibataire','j ai une expériences de 8 ans dans le ménage j ai travailler dans une maison de retraite dans une boucherie chez des particulier et dans un camping ','lundi mardi mercredi jeudi vendredi matin et apres midi','30'),(4931,'Melle GALLEGO Tiffaine Sophie','34160','0679804794','14/01/1993','celibataire','Je suis titulaire du BEP Carrières Sanitaires et Sociales . J\'ai effectué plusieurs stages en crèche ainsi qu\'au CHU de Nîmes , durant lesquels j\'ai pu travaillé avec des agents d\'entretien des locaux et donc voir les techniques d\'hygiène et d\'entretien .','Lundi à partir de 15h30 - 16h .\r\nMardi à partir de 18h - 18h30\r\nMercredi toute la journée\r\nSamedi toute la journée\r\nEventuellement Dimanche la journée .',''),(4932,'Mme CADEAU JOCELYNE','49520','0608010891','10/02/1963','marie','9 ans d\'expériences:de1980 a 1985 employée de maison.de 1991 a 1995 employée de maison. du 01/081993/31/08/1993 remplacement admr et du29/05/2010 au26/09/2010. ','lundi toute la journée, mardi toute la journée, mercredi matin, jeudi toute le journée,vendredi toute le journée.','30'),(4933,'Mme SANCHEZ LAETITIA','13009','0615330494','03/09/1977','celibataire','ACTUELLEMENT SALARIE CHEZ ATOUT MENAGE depuis MAI 2008','LUNDI MATIN JEUDI MATIN','8'),(4934,'Melle Roldos-Dumas Julie','34000','06458440152','22/12/1992','celibataire','Services à domicile pour des particuliers depuis 2008 :\r\nMénages quotidiens, ménages de printemps, lavage de vitres (véranda), garde d\'enfants, aide aux devoirs, garde d\'animaux.\r\nMais aussi : \r\nVendeuse / employée de caisse\r\nStreet Marketing\r\nPostes sur des courts métrages : figuration, acteur, réalisateur, ingénieur lumière, décor/costumes/accessoires/maquillages\r\nSéances photos et défilé\r\nStage audiovisuel à FR3 Tv Sud\r\nBénévolats : coupe de sarments, ramassage d\'olives et SPA de Maurin.','Lundi du matin à 16h30\r\nMardi et Mercredi toute la journée\r\nJeudi de 10 à 15h30\r\nVendredi de 10 à 16h30\r\nSamedi et Dimanche toute la journée\r\nDisponible pendant les vacances scolaires','20'),(4935,'Mme FATIA','13013','0950153005','05/03/1969','marie','Pendant 6années,je me suis occupée d\'une personne agée chez un prive je faisais le ménage le repassage et je lui préparais ses repas selon le régime et l\'aidais a la prise des repas .\r\na Maseille j\'ai travaille chez un particulier huit (08)mois.je faisais le ménage,le repassage,et la cuisine.cette personne avait des jumeaux dont je me suis occupée,en leur toilette,et en leur donnant leur biberon\r\nNiveau baccalauréat\r\npermis B\r\n','Lundi matin,mardi matin, jeudi matin','7'),(4936,'Mme Plais Kathy','95560','0631618846','02091972','marie','2 cap de cuisine ','lundi mardi jeudi vendredi','24'),(4937,'Mme Safer Karima','13007','0626430148','27/07/1972','celibataire','5 ANS D EXPERIENCE ','LUNDI MARDI JEUDI VENDREDI SAMEDI MATIN','30'),(4938,'Melle Reynaud','13090','0660863387','27071989','celibataire','1 an et demi que je pratique le service a domicile , menage et garde denfant, et j\'adore sa ! ','tous les jours sauf le jeudi','30'),(4939,'Melle Merzouki','91100','0160893424','08/07/1989','celibataire','1 an d\'expérience en tant que femme de ménage bénévole chez des personnes agées.','disponible immédiatement:\r\nlundi matin\r\nmardi matin\r\nmercredi matin\r\njeudi matin\r\nvendredi matin','10'),(4940,'Melle DANIEL Marie','35000','0698262022','16/05/1984','celibataire','Je n\'ai pas d\'expérience professionnelle dans ce domaine, mais une très grande expérience personnelle, puisque je me suis occupée du ménage, repassage chez mes grands parents, je suis indépendante également depuis l\'âge de 18 ans. Je recherche réellement un emploi et suis très motivée.','Je suis disponible tous les soirs à partir de 17h15 environ, tous les vendredis après-midi ainsi que les week ends.','20'),(4941,'Mme Gendron','85150','0614338494','12/01/1964','autre','','Exemple : Lundi matin, Mardi après-midi, etc...','35'),(4942,'Mme ','13014','06.24.18.69.29','27/04/1965','marie','','DU LUNDI AU VENDREDI','4'),(4943,'Mme ','13014','06.24.18.69.29','27/04/1965','marie','','DU LUNDI AU VENDREDI','4'),(4944,'Mr GAUTIER Benoît','44300','0240407608','16/07/64','celibataire','+ de 6 mois dans l\'entretien de domicile, expérience personnelle:jardinage, services personnes agées, petite enfance','lundi mardi mercredi, jeudi matin, samedi, dimanche','30'),(4945,'Mme Albouz Mina','35700','0632323699','20/09/1977','marie','18 mois aide au personnel et à domicile chez une famille propriétaire d\'un institut de beauté','Lundi, Mardi, jeudi et vendredi matin et aprés midi.','20'),(4946,'Mme GHERBI SANAE','34080','0609792730','23/10/72','marie','J\'ai occupé le poste de secrétaire médicale pendant 16 ans chez un neurologue.\r\n\r\nassistane de vie pendant 3 ans.\r\n','du lundi au vendredi aprés-midi\r\n\r\nmardi et jeudi le matin','14'),(4947,'Melle Aurelie Corny','57700','0666434178','21071988','celibataire','Expérience de 20mois en tant qu\'aide à domicile chez Particuliers','lundi toute la journée\r\nmardi toute la journée\r\njeudi toute la journée\r\nvendredi après-midi','20'),(4948,'Melle Diarra Maimouna','34000','0625566413','06 06 1981 ','celibataire','6 ans d experiences dans la garde d enfants','lundi mardi mercredi jeudi vendredi samedi(matins et soirs)','35'),(4949,'Mme Le Franc','11210','0672170122','24021985','marie','7 ans aide a domicile pour un particulier a titre benevole (famille)\r\n3 mois agent entretien dans une banque\r\n6 mois ash en centre hospitalier ','du lundi au dimanche de 7h30 a 19h30','35'),(4950,'Mme TRACE Phimphaka','34000','0688644619','03.12.1970','marie','2009-2010 vendeuse en boulangerie à toulouse.\r\n2008 Formation professionnelle AGIR de caissière à toulouse.\r\n1999 -2006 femme de chambre et service de restaurant d\'hotel en THAILANDE.\r\n1989-1998 garde des enfants, aide domicile.','Lundi au vendredi partie de 9 h 00 .à 18 h 00.','35'),(4951,'Mme Delbaere','35200','0640282927','20071966','marie','Ménage au chateeau de fontainebleau,\r\ngarde des enfants de mes amies lors de différents besoin\r\n','tout les jours de la semaine','25'),(4952,'Melle Carbo Cindy','66250','0632857605','11/04/1982','autre','Intérimaire(nettoyages,vente,accueil,...)puis Secrétaire médicale, Assistante dentaire, Assistante de direction. Je m\'occupe également de temps en temps de ma grand mère atteinte de la maladie d\'Alzheimer en la gardant, faisant les taches ménagères chez elle,etc...','Tous les jours','35'),(4953,'Mme Floriane Prod\'homme','35320','0619293740','120868','celibataire','plusieurs emplois successifs dans le batiment\r\nagent de propreté pour syndics\r\nplusieurs postes dans la restauration\r\nanimatrice\r\nrégisseur','lundi, mardi, jeudi, vendredi','15'),(4954,'Melle Cambier Sophie','13010','0625507888','26-03-1987','celibataire','','lundi, mardi,jeudi,vendredi','30'),(4955,'Melle Rousseau Annabelle','94340','0625029763','07/05/1989','celibataire','Aucun expérience dans le ménage, a par chez moi.\r\n\r\nMais je suis très motivé et assez disponible, je sais repasser, passer l\'aspirateur, faire la poussière,ect..\r\n\r\n','Lundi de 7h a 15h30\r\nMardi de 7h a 16h\r\nMercredi de 7h a 21h\r\nJeudi de 7h a 16h\r\nVendredi de 7h a 16h\r\nSamedi de 7h a 21h.\r\nJe recherche tout particulièrement dans le val de marne, plus précisèment du coter de joinville le pont..\r\n\r\nCordialement,\r\n','+8'),(4956,'Mme ','45000','0238538619','090364','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4957,'Melle Gras Coralie','34400','0668972962','03/06/1992','celibataire','Expériences dans ce domaine, sans agence.','Du Lundi au Vendredi, Matins et Après-Midi.','20'),(4958,'Melle BENARD Myriam,Blandine','91370','','11/06/1987','celibataire','J\'ai travaillé pendant un an au sein d\'une clinique en tant qu\'agent de service hospitalier.','Du lundi au vendredi de 8H à 18H.','35'),(4959,'Melle BENARD Myriam,Blandine','91370','0642685628','11/06/1987','celibataire','J\'ai travaillé dans une clinique pendant un an en tant qu\'agent de service hospitalier.','Du lundi au vendredi de 8H à 18H.','35'),(4960,'Melle Sanz Mandy','13013','0625922906','21/06/1989','celibataire','j\'ai traivaillé 2 mois chez un particulier ce qui m\'a permis d\'acquérir d\'avantage de perfectionnement car la personne été très maniaque. ','Lundi,mardi,mercredi,jeudi,vendredi,samedi','35'),(4961,'Melle Ivaldi-Serre Mary','34090','0622758207','29/03/1989','celibataire','J\'ai toujours travaillé à côté de mes études pour des personnes agées (ménage, courses, dame de compagnie...), puis j\'ai grandi dans une famille de six personnes; donc le ménage n\'a plus de secret pour moi!','Lundi matin. Mardi soir. Mercredi matin et soir. jeudi matin et soir. Vendredi toute la journée.','20'),(4962,'Melle Hélène MACQUART','34070','0676990189','01/06/1968','celibataire','20 ans de service dans une association chrétienne qui accueille les personnes en difficulté\r\n\r\nsecrétaire trilingue \r\ncentre d\'Appel\r\ntraduction anglais/italien en français','de 9 heures à 16 heures du lundi au vendredi','35'),(4963,'Melle MARTINS Catia','91180','0661695394','16//02/1987','celibataire','','Lundi toute la journée','10'),(4964,'Melle DAMA Bintou','94460','0619406176','','celibataire','','Exemple : Lundi matin, Mardi après-midi, etc...',''),(4965,'Melle DAMA Bintou','94460','0619406176','02 02 1973','celibataire','ménage dans les burreaux, gardiennage(trie et distribution du courriers)','toute la semaine du lundi au vendredi les matins à partir de 7h et les après midi à partir de 16h ','20');
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Gely du 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Mr Bellet\r\n\r\nRegarder dans la chambre du repassage de l’étage si repassage à faire \r\n\r\nENTREE : \r\n• Aspirateur escalier, sol, tapis \r\n• Poussière porte entrée, miroir, radiateur\r\n• Serpillère escalier, sol\r\nSEJOUR\r\n• poussière sur tous les meubles et objets qui ne sont pas en vitrine\r\n• ne mettre aucun produit sur les enceintes, TV et éléments hifi, ne pas déplacer les enceintes (elles ne sont pas fixés)\r\n• aspirateur sur le sol + tapis + plinthes si besoin \r\n• serpillère\r\nCUISINE\r\n• poussière sur la hotte + le dessus du frigo + comptoir\r\n• nettoyer au produit vaiselle + éponge : table, plan de travail, plaque de cuisson, évier, crédence (carrelage)\r\n• sols : aspirateur + serpillère\r\nCELLIER\r\n• mettre 1 coup d’aspirateur + éponge si besoin sur le dessus du cumulus \r\n• aspirateur + serpillère sur les sols\r\nWC \r\n• nettoyer les WC et les javéliser\r\n• nettoyer le lave mains\r\n• changer le nettoyeur WC si besoin\r\n• remettre du papier si besoin 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\r\n\r\nAUTRES MAILS : abonnetot@yahoo.fr','',2,'00000000000000000000000',23,'Mr','1','','0','1',0,NULL,'0'),(2054,'BONNET','Magalie','','1 quartier Nauton','','','33125','HOSTENS','','','','','','','','05 56 88 67 90','','','','','','','0','','',2,'00000000000000000000000',23,'Mme','1','','0','1',0,NULL,'0'),(2055,'BRISEBARRE','Eve','','16 rue laffite ','','','33400','TALENCE','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',23,'Mme','1','','0','1',0,NULL,'0'),(2056,'TEISSEDRE-KHENISSI','Isabelle','','1290 Route De Montpellier','','','34790','GRABELS','','','','','','','','','0621558158','','','','Liens Google','','0','CLIENT INTERNET\r\nCONTROLE QUALITE LE 27.06.08','2',1,'13506100001036639300070',9,'Mme','1','3','0','0',1,'','0'),(2057,'TOULLEC','VALERIE','','35 CHEMIN DE LA 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(lorsque les enfants ne sont pas là)\r\n\r\nAttention respecter le code couleur des éponges.','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2122,'LACUISSE','','','27 Boulevard Du Lycée','','','92170','VANVES','','4','gauch','27B92','','','OUI','0130136931','0614311698','','fem0613276360','','','','0','2h/s peu importe le jour AM/PM indifférent\r\n\r\n- pas de repassage/ pas toilettes/ pas SDB\r\n- uniquement le salon, le couloir et la cuisine sols et poussières.\r\n- pas grand chose à faire mais le faire à fond.\r\n- nettoyer le grand miroir du salon une fois tous les 2 mois\r\n- chambres une fois par mois\r\n\r\n\r\n','5',2,'00000000000000000000000',2,'Mr','3','','0','0',1,NULL,'0'),(2123,'SERENA 17256','','','100 av Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Mr BISSIERES Damien \r\n35 rue Foucher Lepelletier\r\n92130 Issy les Moulineaux\r\nclé chez gardien\r\nloge fermée entre 12H et 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44880 SAUTRON','B',2,'00000000000000000000000',14,'Mme','1','','0','1',1,NULL,'0'),(2211,'ARMINGAUD','Anne-Gaëlle','','11 Clos des Vaupulents','','','45000','Orléans','','','','','','','','0238222216','0673552982','','','','','','0','Ménage rdc','1',2,'00000000000000000000000',46,'Mme','2','','0','1',0,NULL,'0'),(2212,'LUDWIG','','','31 Av de guyenne','','','92160','ANTONY','','','','','','','','0143506858','','','','','','','0','','',2,'00000000000000000000000',0,'Mme','1','','0','0',0,NULL,'0'),(2213,'SERENA SAPRE 19819','','','100 avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Mme Hivelin - 8 rue Michel Strogoff - 44300 NANTES\r\n06 61 33 15 90','',2,'00000000000000000000000',14,'Mr','1','','0','1',0,NULL,'0'),(2214,'DARD','Christian','','324 Route De Ganges','','','34090','MONTPELLIER','','','','','','','','0467542451','','','','','Liens Google','','0','Prestation de ménage de 2h/sem en alternance avec 2h30\r\nMaison de 90m²\r\nCuisine: Standard\r\nSéjour/Salle à Manger : Standard\r\nChambres : Standard\r\nSalle de bain & WC standard\r\nFaire sols en priorité\r\nLa cliente est présente lors de prestations, elle vous communiquera les tâches à effectuer.','1',1,'30003014380005150567605',9,'Mr','1','3','0','0',2,'','0'),(2215,'THIVET','Muly','','3 Allée François Mansart','','','92160','ANTONY','','RDC','Dte','230803','','','Thivet','0156450441','0684515618','','','mulythivet@yahoo.fr','','muly@thivet.net','1','','6',1,'30066109170001019270129',10,'Mme','2','','0','0',2,NULL,'0'),(2216,'TRESCAZES-GRANAROLO','','','587 CHEMIN DE HYERES','','','83210','LA FARLEDE','','','','','','','','','0621179011','','','','','','0','','',2,'00000000000000000000000',11,'Mme','2','','0','0',0,NULL,'0'),(2217,'VACCARO','Georges','','27 Rue Des Capitouls','','','31650','SAINT ORENS','','','','','','','','','0672808222','','0534445010','','24','','0','','F',2,'00000000000000000000000',20,'Mr','2','2','1','1',3,'021002','0'),(2218,'COLOMBET','Hervé','','6 Rue Jean Du Bellay','','','75004','PARIS','','3','gauch','A5739','','','oui','','0630481928','','','','','','0','DURAN APPELER CLIENTE CAR PAS DE NOM SUR INTERPHONE. METRO PONT MARIE LIGNE7','A',2,'00000000000000000000000',2,'Mr','2','','0','1',3,NULL,'0'),(2219,'LEDAIN','','','14 Allée Des Fraisiers','','','91370','VERRIèRES LE BUISSON','','','','','','','','016920 2573','','','','','','','0','','5',2,'00000000000000000000000',10,'Mme','1','','0','1',1,NULL,'0'),(2220,'FAUJOUR','','','108 rue du chateau','','','75014','Paris','','','','2460B','','','Faujour','0145385408','0622026165','','0624882993 fem','','','','0','Pour 5h/s 3+2 le lundi et jeudi ou mardi vendredi entre 8h30 et 18h30. Laisserons les clés.\r\n\r\nIl y\'a un chat gentil\r\n\r\nMénage standard, sols, poussières, sanitaires , cuisine.\r\nRepassage des enfants en priorité.\r\nProduit d\'entretien sous l\'évier, panière à linge ds la chambre\r\n\r\nATTENTION surtout pas toucher au volet roulant dans la chambre des parents\r\nAttention aux quantités de produits ( il en faut pas des tonnes)\r\nLorsqu\'on aère la maison, pens\r\nAttention TV','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2221,'GUY','André','','4, rue Léon Rouanet','','','66000','PERPIGNAN','','','','','','','','0468549567','0603983176','','','','','','0','','1',2,'00000000000000000000000',27,'Mr','1','','0','1',0,NULL,'0'),(2222,'Nicol','','','12 chemin Pierre de Ronsard','','','92400','Courbevoie','allée 12','','','1892','9706','','Nicol','0143340146','0603288728','','','','','','0','\r\nPour 4h/s (2+2) le lundi et vendredi AM/PM indifférent mais début 9h15 et fin avant 17h\r\n\r\nChaque intervention, aspi, poussière partout (=2 fois/sem)\r\nEn plus du nettoyage standard, pour la SDB + toilette = javelisé une fois par semaine.\r\nRepassage des chemises sur ceintre.\r\nSerpillère une fois tous les 15 jours\r\nBalcon + vitres 1 fois /mois (balcon en bas -> aspi et balayette\r\n en haut -> balayette).\r\n\r\nAttention miroire dans le salon ne pas déplacer\r\nAttention le fauteuil posé devnt non plus, pas le bouger.\r\nManipuler avec précaution le meuble bibliothèque lors de la poussière.\r\nPour le buffet dans le salon, à coté de la baie vitrée attention à bien utiliser un chiffon doux sur le verre!\r\nNe pas déplacer les bougeoires à coté de la mini chaine hifi. Très fragiles très instables...\r\nPasser dessus et dessous les meubles pour la poussière.\r\nPasser dans la petite pièce sous l\'escalier.\r\nAttention à ne pas laisser de traces de gouttes d\'eau sur l\'inox, le miroire et les carreaux de la SDB et des toilettes.\r\nAttention jamais de chaussures à l\'étage. Les clients sont prêt à acheter des chaussons pour travailler chez eux.\r\nDressing = sol uniquement.\r\nChambre enfant, vraiment faire attention à la poussière partout, canapé, nounours, table à langer, le lit. + changer les draps du bébé. \r\nNe pas toucher à la petite étagère derrière la porte de la SDB, elle n\'est pas fixée risque de tout faire tomber.\r\nChambre des parents, interupteur coté porte ne marche pas, il faut aller allumer l\'halogène à la base et pas oublier la poussière sur les stores.\r\nEscalier avec l\'aspirateur et une brosse spécifique, pas oublier les plinthes\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2223,'FAVREAU','','','10 rue des Orteaux','','','75020','Paris','','RDC','droit','','','','','','0674934379','','','','','celine.corneau@yahoo.fr','0','Au fond du jardin dernier batiment à droite\r\n\r\nFAVREAU Tangui. Clés chez le gardien\r\n\r\nIL y a un chat qui se met sur le frigo quand on fait le ménage. IL est trés gentil.\r\n\r\nNettoyage standard, salon, chambre, cuisine, SDB\r\nPetite pièce à gauche dans le couloir, aspi, table à repasser... et produits d\'entretien sous l\'évier.\r\n\r\nChanger les torchons à mains dans la salle de bains. Les propres se trouvent dans la placard en face de la porte d\'entrée. \r\nFaire la vaisselle si il y\'a . \r\nAttention aux fils de l\'ordinateur du salon lorsque l\'on fait la poussière derrière.\r\n\r\nAttention toujours penser à refermer fenêtres et volets en partant car elles peuvent être ouvertes de l\'exterieur.\r\nAttention le cadre avant de rentré dans le salon, n\'est pas fixé. Il est seulement posé au sol. Ne pas le faire tomber!\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2224,'KEREVEL','Florence','','50 Rue Charlot','','','75003','PARIS','','','','','','','','','0676859796','','0143357576','','','','0','6h/s (3+3) le lundi/jeudi ou le mardi/vendredi, fin des presta à 15h, début pas avant 9h\r\n\r\nDEMENAGEMENT FIN SEPT 2009 DANS LE 16EME','A',2,'00000000000000000000000',2,'Mme','2','','0','1',1,NULL,'0'),(2225,'PIN','','','35 Rue De Plaisance','','','75014','PARIS','','4','droit','13A59','','','','','0662178937','','0146413906','','','sandrine.pin@wrigley.com','1','Ménage standard, sols, poussières. Bien penser à la poussière sur les escaliers. \r\nRepassage, chemises sur cintre dans le dressing. SDB,WC,cuisine:entretien hebdomadaire.','8',1,'30004014780000126379360',2,'Mlle','2','','0','0',1,NULL,'0'),(2226,'DIONGUE','Abdoulaye','','4 place du Général Leclerc','','','94130','NOGENT SUR MARNE','','1er','','1492A','','','oui','0148766296','0681020961','','0954348246','','','diongue@free.fe','0','prendre les clés chez la gardienne ou au travail de Mr.','2',2,'00000000000000000000000',21,'Mr','1','','0','1',0,NULL,'0'),(2227,'GENTY','Jean Paul','','32 rue du langeau','','','57155','MARLY','','','','','','','','0387387908','','','','','','norex.genty@wanadoo.fr','0','','',2,'00000000000000000000000',31,'Mr','1','','0','1',0,NULL,'0'),(2228,'SERENA 20394','St Charles','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','M JEAN CLAUDE GUERRA: 5 RUE LUCIEN ROLMER 13003 MARSEILLE\r\nMENAGE COURANT - VITRES - REPASSAGE\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n','',2,'00000000000000000000000',26,'SERENA','1','','0','1',0,NULL,'0'),(2229,'LEFEBVRE','Xavier','','30 rue Louise MIchel','','','59260','HELLEMMES','','','','','',NULL,'','0361921160','0620551956','','','','','','0','Tel domicile 03 61 92 11 60 \r\n','A',2,'00000000000000000000000',44,'Mr','1','','0','1',0,NULL,'0'),(2230,'MARTIRE','Massimiliano','','4 Rue Des Charmes','','','59118','WAMBRECHIES','','','','','','','','0950051917','0617937929','','','','Les pages jaunes','angele@libero.it','1','Tel domicile 09 50 05 19 17','A',2,'00000000000000000000000',44,'Mr','1','4','0','0',2,NULL,'0'),(2231,'MASSE','Daniel','','2 Parc XERACO','Apt A3','','31150','BRUGIERES','A','RDC','','57361','','','','0561823457','0610029194','','0612706609','','','sabrina.mo2@wanadoo.fr','0','','',2,'00000000000000000000000',20,'Mr','1','','0','1',0,'012001','0'),(2232,'DUSSART','','','177 avenue de Daumesnil','','','75012','Paris','','7','droit','54318','','','','0155687107','0680352802','','','','','','0','sonner au nom DUSSART ou OLIVIER','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2233,'SAPRE 20404','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Tissier','3',4,'00000000000000000000000',14,'SERENA','1','','0','1',1,NULL,'0'),(2234,'SAINTAGNE','','','16 Avenue De L\'étang Neuf','','','91160','MARCOUSSIS','','','','','','','','0169018002','06 21 31 90 86','','','msaintagne@sophysa.com','','marc.saintagne@serecaudit.com','1','','9',2,'00000000000000000000000',10,'Mme','2','','0','1',1,NULL,'0'),(2235,'ALLAIN','Valerie','','4 Hent Ar Mor','','','22660','TRELEVERN','','','','','','','','','06 63 22 86 55','','02 96 46 56 15','','','','0','','1',2,'00000000000000000000000',30,'Mme','2','','0','0',1,NULL,'0'),(2236,'ADAM','Brigitte','','28 Impasse De ','Ker Awel','','22300','LOGUIVY LANNION','','','','','','','','','06 24 56 44 09','','','','','','0','','',2,'00000000000000000000000',30,'Mme','2','','0','1',0,NULL,'0'),(2237,'LE FOLL','Marie Claire','','1 Place Du Marchallac\'h','','','22300','LANNION','','','','','','','','','0663009560','','','','','','0','','1',2,'00000000000000000000000',30,'Mme','2','','0','1',2,NULL,'0'),(2238,'DEBORDES ','ISABELLE','','5 BIS RUE ISIDORE DE','BOURDON','','22300','LANNION','','','','12345','','','','02 96 37 47 82','06 72 79 54 85','','','','COMMERCANT','','0','','1',2,'00000000000000000000000',30,'Mme','1','3','0','0',1,NULL,'0'),(2239,'GUEGAN','Veronique','','42 Rue De La Trinite','','','22200','GUINGAMP','','','','','','','','','06 32 29 36 05','','','','INTERNET','','0','','3',2,'00000000000000000000000',30,'Mlle','2','3','0','1',3,NULL,'0'),(2240,'BEURET','Stephane','','2 Rue De La Croix','','','57185','CLOUANGE','','','','','','','','','0661651572','','','','','sbeuret@gmail.com','0','','2',2,'00000000000000000000000',31,'Mr','1','','0','1',1,'','0'),(2241,'JOVELIN','Thomas','','8 Bd Joliot Curie','','','44200','NANTES','','','','','','','','0240748704','0643153555','','','','','tjovelin@gmail.com','0','Sonia Thibaut [sonia.thibaut@gmail.com]','1',1,'30047140480007833480190',14,'Mr','1','','0','0',3,NULL,'0'),(2242,'DEQUE','Lauriane','','39 Bis Bd De La Liberté','','','35000','RENNES','','6','face ','1096 clo','','','','0299791186','0660349744','','0223456421','','','lauriane.deque@ca-pacifica.fr','0','','1',3,'00000000000000000000000',12,'Mme','1','','0','1',1,NULL,'0'),(2243,'GRANGIER','','','4 rue Moncharvais','','','63830','DURTOL','','','','','','','','0473375942','','','','','','','0','Ménage mais pas de repassage\r\nAbst plusieurs mois dans l\'année','3',2,'00000000000000000000000',25,'Mr','1','','0','1',0,NULL,'0'),(2244,'BENISTANT','Barbara','','25 rue de Chabonat','','','63270','PARENT','','','','','','','','','','','','','','frank@benistant.fr','0','','',2,'00000000000000000000000',25,'Mr','1','','0','0',0,NULL,'0'),(2245,'GUILLET-DELISLE','Thierry','','9 Rue Des Hospices','Bât. B - Etage 3','','34090','MONTPELLIER','B','3','','','','','','0954067706','0633365945','','','','3','','0','Prestation de Ménage\r\nSuperficie 100m²\r\nROULEMENT 1 SEMAINE SUR 2 :\r\nsemaine 1 :\r\ncuisine / aspirateur et serpillère partout : Grande Salle de bains / 1 toilette\r\nSemaine 2 :\r\nidem mais ne pas faire la serpillère ; à la place faire une pièce à fond (lorsqu\'il s\'agit du bureau faire la petite salle de bains attenante).','1',2,'00000000000000000000000',9,'Mme','1','2','1','0',3,'','0'),(2246,'BLOND','','','97 Rue De L\'abbe Groult','','','75015','PARIS','','3','gauch','68593','','','blond','','0614732341','','','','','','0','pour 3h/s jours indifférent, sauf le lundi. Souhaite une femme de ménage ancienne dans la société (pas embauchée récemment).\r\n\r\ncuisine standard, faire la vaisselle et vider lave vaisselle s\'il y a. \r\nchambre standard, miroir sur le placard de temps en temps. Ne pas toucher la boite à bijoux.\r\nSDB et toilettes, standard, penser à nettoyer le bac à douche à chaque fois. \r\nRepassage = pas grand chose, surtout linge de maison. \r\nSalon, standard, sols poussière, prise d\'initiative avec plaisir. Arroser les plantes si possible. \r\n\r\nAppartement du dessus, poussière, aspi, serpi, très rapide car personne n\'y vit.','8',2,'00000000000000000000000',2,'Mme','2','','0','1',2,NULL,'0'),(2247,'DUCHESNE','Aude-marie','','150 Avenue Emile Zola','','','75015','PARIS','','4','fd 54','2975B','974A','','','','0616336536','','','','','marie.dimitri@gmail.com','0','Traverser le hall, puis le patio, aller jusqu\'au fond de l\'impasse. Avant la grille qui donne dans l\'autre rue, porte gauche.\r\n\r\nPour 2h/s le jeudi de préférence AM/PM indifférent pas avant 9h, pas après 17h30.\r\n\r\nPartout, ménage standard, sols, poussières, aspirateur, serpillère, repassage (30min environ). Faire la vaisselle qui reste s\'il y\'en à et qu\'il reste du temps','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2248,'PUGET','','','11 rue saint anastase','','','75003','PARIS','','','','','','','puget','','0677253190','','','','','','0','Le matin absolument dès 8h45. Vases très fragiles (de collection) faire ultra attention\r\n\r\nVoir dans le classeur client la fiche de de consignes.','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2249,'LIEVAL','Nathalie','','30 Cours Gambetta','','','33850','LEOGNAN','','','','','','','','0556645134','0670811591','','0556647542','','','lieval.nathalie@wanadoo.fr','0','Chienne : Betty ','1',2,'00000000000000000000000',23,'Mme','1','','0','1',1,NULL,'0'),(2250,'CHAMLEY ','Martine ','','20 Rue Des Mésanges','','','33850','LEOGNAN','','','','','','','','05.56.64.57.86','0635940698','','','','','martine.chamley@free.fr','0','emmener la corbeille de linge \r\n','1',1,'00000000000000000000000',23,'Mme','1','','0','0',1,NULL,'0'),(2251,'ARCENS','Annabelle','','5, Rue Du Bicentenaire','','','66600','ESPIRA DE L\'AGLY','','','','','','','','0468508403','0620903409','','0619703301','','','','0','EN CAS D\'ABSENCE DE L\'INTERVENANTE SOUHAITE ETRE AVERTIE AU PLUS TOT LA VEILLE PROBLEME ALARME.','',2,'00000000000000000000000',27,'Mme','1','','0','1',1,NULL,'0'),(2252,'SOKOLOFF','','','6 avenue du Parc de Passy','','','75016','PARIS','','RJ','FACE','B8905','A8905A','','SOKOLOFF','','0662075079','','','','','','0','','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2253,'GLASSET','Véronique','','1 Rue Louis Ulbach','','','92400','COURBEVOIE','','4','gauch','','','','oui','0952345574','0617331330','','','','','veronikg@msn.com','0','2h/s jours indifférents, entre 9h-12h et 15h30-18h\r\n\r\npartout standard, sols, poussières\r\nfaire la vaisselle si il y\'en a \r\nSDB standard, miroir, lavabos, bac à douche\r\nrepassage s\'il y le temps\r\n','2',1,'30003004510005768657971',2,'Mme','2','','0','1',1,NULL,'0'),(2254,'TERRANCLE','Ingrid','','35 route de Grifoul','','','31340','Villemur sur Tarn','','','','','','','','0561354036','0615767688/0622411188','','0534410875','','','ingrid.terrancle@orange.fr','0','','1',1,'10057192990004140770150',20,'Mme','1','','0','1',1,'019001','0'),(2255,'BEAUMIER','Eric','','10 rue Grégoire de Tours','','','75006','Paris','','','','2831A','','','','0699624654 (femme)','06 13 35 05 54 (mari)','','','','','eric_baumier@yahoo.com','0','','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2256,'BEN ABDERRAHMANE','','','10 IMPASSE DES PEUPLIERS','','','13124','PEYPIN','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'0'),(2257,'MAYOU','','','14 rue Rabelais','','','92130','Issy Les Moulineaux','','','','','','','','01 47 36 27 73','06 07 53 60 58','','','','','','0','Intervention du 24/01 : 21 bd du lycée 92170 Vanves 1er étage. Vitres (3 baies vitrées + 1 fenêtre cuisine), sols (cuisine+sdb+wc), sanitaires','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'0'),(2258,'SAPRE 46749 RENARD','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','0232335070','0680318942','','','0951175335','','','0','39 square de Sétif - 35200 Rennes','1',4,'00000000000000000000000',12,'SERENA','2','','0','1',2,NULL,'0'),(2259,'LORENTZ','','','53 Rue Paul Fort','','','91310','MONTLHERY','','','','','','','','016901 6531','067244 8836','','','','','','0','Ne veut pas de facturation par email','5',2,'00000000000000000000000',10,'Mme','2','','0','1',2,NULL,'0'),(2260,'ALBERTINI ','Alexandre','','6 Rue Des Saints Sauveurs','','','92260','FONTENAY AUX ROSES','','3','Dte','4647','','','delière','0146618115','068824 4563','','','','','alexandre.albertini@free.fr','1',' ANCIEN NOM DE FACTURATION Mme DELIÈRE: ','7',1,'30002004260000102784W45',10,'Mr','2','','0','1',1,NULL,'0'),(2261,'GAUBEL','','','3 rue des fougères ','','','33185','le haillan','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',23,'Mme','1','','0','1',0,NULL,'0'),(2262,'KRAVETZ','','','32 RUE CARDINAL','','','13100','AIX EN PROVENCE','','2','droit','','','','','','0616078354','','','','','','0','3H SEMAINE**** passer aspirateur sur toutes les moquettes -depoussierer toutes les etageres et les bureaux- nettoyer coin cuisine et sanitaires- faire les vitres - idem dans le 2eme local d exposition voir la frequence avec la cliente','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'0'),(2263,'GOURDON','','','38 Rue Carnot','','','92160','ANTONY','','','','','','','','0630433932','0146660388','','','','','evykid@gmail.com','0','','6',2,'00000000000000000000000',10,'Mme','1','','0','1',2,NULL,'0'),(2264,'FORTIN','Claudine','','85 Rue Des Jonquilles','Bat A','','91210','DRAVEIL','A','3','Gch/d','','','','','016942 6174','06 10 59 29 11','','0169422319','','','','0','','E',2,'00000000000000000000000',10,'Mme','1','','0','1',2,NULL,'0'),(2265,'LEGRAND','Jocelyne','','11 Rue Suzanne','','','91300','MASSY','','','','','','','','0160114216','','','','','','','0','Ne veut pas de facturation par mail','6',2,'00000000000000000000000',10,'Mme','1','','0','0',2,NULL,'0'),(2266,'CHAMPION','Monique','','6 Allée De La Tournelle','','','91370','VERRIERES LE BUISSON','','','','','','','','016930 9801','06 60 47 81 82','','','','','moniquechampion@free.fr','0','','5',2,'00000000000000000000000',10,'Mme','2','','0','1',1,NULL,'0'),(2267,'DELGRANGE','Valérie ','','117 rue du grand bois ','','','59600','MAUBEUGE ','','','','','','','','0327682574','0661526044','','0327580574','','google adwords','regis-delgrange@wanadoo.fr','0','','1',2,'00000000000000000000000',0,'Mme','1','3','0','0',0,NULL,'0'),(2268,'SILBERSTEIN','Jean-pierre','','235 Rue Armand Lunel','','','34070','MONTPELLIER','','','','','','','','0467079533','','','','','','jpsilberstein@neuf.fr','0','','1',2,'00000000000000000000000',9,'Mr','1','1','0','1',2,'','0'),(2269,'MALLET','Elisabeth','','20bis, Rue Jean D\'orbais','','','66000','PERPIGNAN','','','','','','','','0468507260','0620016574','','','','','','0','','2',2,'00000000000000000000000',27,'Mme','1','','0','1',2,NULL,'0'),(2270,'LAGNEAU','Thierry','','24 Rue Violet','','','75015','PARIS','','2','droit','A1754','','','','','0683149108','','','','','t.lagneau@yahoo.fr','0','Les clés seront confiées à la f. de ménage.\r\n\r\n- salon + chambre du petit, sols poussières, bien secouer les tapis, meuble de TV, canapé, table salon...\r\n- cuisine, standard, nettoyer le plaque, passer un coup dans le micro-ondde\r\n- SDB, standard, pas oublier de passer sur le néon. ANTIKAL sur les robinets partout.\r\n- Chambre parents, standard. poussières, lit, aspi\r\n\r\nRepassage chemises sur ceintre à suspendre à la poignée de la porte. Attention tout repasser mais ne pas ranger les affaires.\r\nEviter le plis trop marqué sur les manches, bras\r\n\r\nLes produits d\'entretien sont sur le balcon\r\nAttention pas toucher à la Télévision\r\nAttention, pas ranger la centrale, trop lourde.\r\nFaire sous le lit enfant, bien déplacer les meubles déplaçables (panier à linge,poubelle etc.). S\'il reste du temps en fin de prestation, passer la serpillère une deuxiéme fois.','8',1,'30002005650000047546D92',2,'Mr','2','','0','0',1,NULL,'0'),(2271,'MARTINEZ','Gaelle','','117 boulevard Voltaire','','','75011','paris','B','5','droit','642B','','','oui','0143672651','0673393678','','','','','gmmfr@msn.com','0','2h/s FDS aprés-midi. 2 chats\r\n\r\nCuisine, evier, cuisinière, plan de travail, sol.\r\nEntrée poussières, sols.\r\nSalon, canapé (poils de chats), poussières (table basse, étagère), sols.\r\nChambre aspirateur, poussière.\r\nSDB standard aussi, sols, toilettes, lavabos, baignoire.\r\n\r\nSi il reste du temps, un peu de repassage.','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2272,'MOONS','Maryjo','','La Sapinière - Bât. A','52 Av. 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differentes pieces- radiareur- dessus hotte de cuisine-boutons electriques- dessus placards des differentes pieces-niche escalier- pieds table salle a manger- en dehors de cela completer par menage courant-balayer devant l entree- tri selectif ','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'0'),(2286,'CALVET','','','36 Rue Pierre Larousse','','','75014','PARIS','','','','5741','','','oui','0145407878','0681747689 Fille','','','','','','0','Mère mme QUESSON\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',2,NULL,'0'),(2287,'SOLLAUD','AURELIEN','','19 RUE GARENN GLAS','','','22560','TREBEURDEN','','','','','','','','','0688189508','','','','PROSPECTUS','','0','Route en face INTERMARCHE, après la première intersection, rue de garenn 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Dernier batiment au bout.\r\n\r\nPlutôt FDS le matin\r\n\r\nFragil plateau en verre sur la table basse. Sinon partout aspi, poussières.\r\nCuisine: standard, bien utiliser le produit pour la plaque. \r\nSDE et SDB standard, nettoyer bac à douche, (baignoire 1x/15jrs), porte de la douche de temps en temps. \r\nChambre = aspi, serpi\r\nRepassage des 5 chemises en priorité.','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2323,'ROUAS','','','45 Quai Du Président Carnot','','','92210','SAINT CLOUD','5','3','gauch','','','','oui','','0664208745','','','','','victoire.renaud@gmail.com','0','Pas vendredi, sinon le matin tous les jours.\r\n\r\nPas de repassage.\r\nPartout standard. aspi, serpi, poussières, vaisselle s\'il y à, lit, lavabo, miroir, baignoire. ','3',1,'30003040690001042507427',2,'Mme','2','','0','0',1,NULL,'0'),(2324,'GRIGRA','','','34 Rue Des Côtes D\'auty','','','92700','COLOMBES','11','4','gauch','','','','oui','','0627474844','','0155263457','','','samira.grigra@free.fr','0','Pas le mercredi, sinon lundi ou jeudi de préférence. \r\n\r\nStandard partout, aspi, serpi, poussières.\r\nCanapé marocain, enlever tous les éléments et aspirer.\r\n\r\nRepassage 1h30 environ à chaque ','1',2,'00000000000000000000000',2,'Mme','2','','0','1',1,NULL,'0'),(2325,'GERLIER','','','31 Rue De Constantinople','','','75008','PARIS','fd de cr','5','droit','14A92','14A92','','','','0675877139','','','','','','0','3h/s FDS l\'apr�s-midi si possible, sauf pour la premi�re fois, le matin d�s 8h30.\r\n\r\nSalon faire attention � la TV, sinon sols, poussi�res, aspi, serpi.\r\nToilettes standard.\r\nCuisine, plan de travail, sol, four, plaque.\r\nSalle � manger, sols, meubles = spray sp�cial\r\nSDB standard.\r\nChambre, surtout le sol.\r\nTraces sur les vitres, c\'est normal elles sont abim�es.\r\nT�te de la statue sur le meuble de la salle � manger, ne pas d�placer ( faire la poussi�re autour).\r\nRepassage = chemises en 1er.','6',1,'17515900000408217992853',2,'Mme','2','','0','0',1,NULL,'0'),(2326,'RODHAIN','FLORENCE','','ENCLOS LAFFOUX','11 AV. 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PEUT ETRE PRESENT SEUL\r\nPRESTATION DE MENAGE STANDARD DE 2 HEURES AVEC ENVIRON 1/2 HEURE DE REPASSAGE / POUSSIERE + CUISINE + SANITAIRES + SOLS','1',2,'00000000000000000000000',9,'Mr','1','','0','0',1,NULL,'0'),(2341,'ORUS','Laurence','','2 Rue André Bourrely','Lotissement Les Pigeonniers','','34830','CLAPIERS','','','','','','','','','0610627558','','','','TARDIF','laurence_orus@voila.fr','0','3h tous les 15jours. Les produits d\'entretien se trouvent cagibi de la cuisine. Pas de repassage.\r\nFaire ménage standard dans toute la maison. Ranger la vaisselle. Faire la poussière, les vitres et vider les poubelles.','2',3,'00000000000000000000000',9,'Mme','1','1','0','0',2,NULL,'0'),(2342,'ATMANI','','','Rés. Les Cèdres Bât. 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Il y a un chat\r\n\r\nPas de repassage pour le moment\r\n\r\nPartout faire le standard, aspirateur, poussière dans l\'entrée, les toilettes et les chambre. (Chambre enfant, ne pas la faire si elle n\'est pas accessible).\r\nSDB, penser à nettoyer la vitre par-douche.\r\nCuisine, sols plan de travail, attention sur les placards ne pas oublier les traces de doigt ou de saletés, plaque nettoyer avec détérgeant anticalcaire puis gex vitres).\r\nSalon, aspi partout, poils de chat donc faire à fond le tapis, le canapé, le banc zébré, puis poussière\r\nAttention à l\'écran de la télé, faire la poussière autour, sur le pied de la télé mais pas sur l\'écran.\r\nSi y\'a le temps, faire l\'interieur des placards dans la cuisine.\r\n\r\nL\'aspirateur se trouve dans le placard face à la cuisine.','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2347,'PAGES','','','27 rue Edmond Blud','','','92200','Neuilly sur Seine','','4','gauch','1830','','','','0146376347','0610820484','','','','','','0','2x 2,5h/s lundi et vendredi de 9h30à 12h quelqu\'un de très soigneux\r\n\r\nMénage standard partout, sols, aspi, et poussière. Attention à chaque bibelots.\r\nChambre faire le lit , toilettes SDB et cuisine surtout pas utiliser de javel car c\'est du marbre (= produit spécial).\r\n\r\nAttention surtout ne pas toucher aux deux lampes sur la cheminée.\r\n\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2348,'CANDERATZ','Stéphanie','','8 Rue Lucien Boyer','','','33850','LEOGNAN','','','','','','','','05/57/56/98/28','0645820056','','','','','','0','','1',2,'00000000000000000000000',23,'Mme','1','','0','1',2,NULL,'0'),(2349,'COLOMB','','','34 R Cap De Haut ','','','33320','EYSINES','','','','','','','','09.50.50.80.66','0661736469','','','','','','0','','2',2,'00000000000000000000000',23,'Mme','1','','0','1',2,NULL,'0'),(2350,'BARAVIAN','Gilles','','17 Avenue Des Tilleuls','','','94140','ALFORTVILLE','','','','','','','','','0616101421','','','','','gilles.baravian@free.fr','0','pavillon, l\'intervenant a les clés','4',2,'00000000000000000000000',21,'Mr','1','','0','1',1,NULL,'0'),(2351,'EVAIN','Brigitte','','44 rue Alphonse Guérin','','','35000','Rennes','','2','droit','','','','','0223202192','0626974790','','0299267854','','','','0','','1',3,'00000000000000000000000',12,'Mme','2','','0','1',0,NULL,'0'),(2352,'LE ROLLAND','Anne Marie','','2, Rue Pierre Marzin','','','22700','PERROS GUIREC','','','','','','','','','06 81 20 76 73','','','','LE ROLLAND','','0','','1',2,'00000000000000000000000',30,'Mlle','2','1','0','1',1,NULL,'0'),(2353,'LE ROLLAND ','Yves','','3 Rue de Kériavily','','','22300','LANNION','','','','','','','','02 96 37 62 48','','','','','TREGOR','','0','','1',2,'00000000000000000000000',30,'Mr','1','3','0','0',2,NULL,'0'),(2354,'LEROUEIL','Thierry','','4 Rue Giton','','','44100','NANTES','','','','','','','','0228035560','0681018696','','0241496000','','','','0','Anciennement Mme MARIN Clarisse\r\n\r\nBIP 7848','1',1,'30004014650000006427706',14,'Mr','1','','0','1',1,NULL,'0'),(2355,'GAMBICCHIA','Marc','','Rés. 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Cuisine, faire la vaisselle s\'il y en à.\r\nProduits d\'entretien dans les toilettes.\r\nMiroir à nettoyer dans le salon.','7',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2364,'LLISO','','','36 Rue Du Dr Roux','','','91700','ST GENEVIèVE DES BOIS','','','','','','','','0160150856','067647 3679','','','','','','0','','B',2,'00000000000000000000000',10,'Mme','2','','0','1',3,NULL,'0'),(2365,'BUISINE','','','3 Rue Jules Lefèvre','','','92400','COURBEVOIE','','4','face','6A824','','','43B','','0661481602','','','','','','0','Salon, poussières, sols (aspi/serpi), parc bébé.\r\nEntrée, sols.\r\nCuisine, plan de travail, sols.\r\nCouloir, sols (placard = aspi, serpi).\r\nToilettes, standard, produits d\'entretiens.\r\nSDB standard.\r\nRepassage un peu, environ 30 min.','2',2,'00000000000000000000000',2,'Mme','2','','0','1',1,NULL,'0'),(2366,'MAERTENS','Sylvette','','9 Rue Des Ajoncs','','','91250','ST GERMAIN LES CORBEILS','','','','','','','','0160752022','067488 7232','','0169116354','','','','0','','A',1,'10278062310002191704147',10,'Mme','2','','0','1',2,NULL,'0'),(2367,'TISSIER','Stephanie','','2 Rue Georges Brassens','','','91280','ST PIERRE DU PERRAY','','','','','','','','0164964139','068736 1345','','','','','steba827@aol.com','0','','F',1,'10278062310002293854168',10,'Mme','2','','0','1',2,NULL,'0'),(2368,'HERVE','Françoise','','10, Rue des Perdries','','','22220','TREGUIER','','','','','','','','02 96 92 46 57','','','','','COMMERCANT','','0','Place de la cathédrale, prendre la route qui monte à gauche quasi devant la pharmacie','',2,'00000000000000000000000',30,'Mme','1','3','0','1',0,NULL,'0'),(2369,'MONCHOIX','Pascal','','Hôtel Le Parc','174 Rue Saint Guirec','','22700','PERROS GUIREC','','','','','','','','','','','','','PROSPECTUS','hotel.du.parclacotriade@wanadoo.fr','0','','1',2,'00000000000000000000000',30,'Mr','1','3','0','1',1,NULL,'0'),(2370,'DISERBEAU','Catherine','','Le Tronchay','','','35250','SAINT SULPICE LA FORêT','','','','','','','','0299662801','0685675196','','0299598471','','','ediserbeau@yahoo.fr','1','','4',1,'12225202000477640427886',12,'Mme','2','','0','0',1,NULL,'0'),(2371,'','Sapre 20447-45797','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','zavagno ophélie cécile','0','1 RUE ROBERT SCHUMANN LE PERREUX- 1 PRESTATION / MOIS POUR FAIRE LES VITRES CLIENTE PRESENTE','3',4,'00000000000000000000000',21,'SERENA','1','','0','1',2,NULL,'0'),(2372,'PRIGENT','','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',0,'Mme','1','','0','0',0,NULL,'0'),(2373,'PRIGENT','Carine','','11 Rue Park Ar Beg','','','29800','LANDERNEAU','','','','','','','','0298856396','0663688139','','','','','','0','','1',1,'12906000250946556100123',15,'Mme','1','','0','0',1,NULL,'0'),(2374,'MARIA','Isabelle','','Mas De Bougon','','','13650','MEYRARGUES','','','','','','','','0442542844','0685321212','','','','','','0','3H-aspirateur et serpillere sur tous les sols-depoussirage des meubles-salle de bains wc et cuisine- entretenir les vitres-repassage de linge a mettre sur cintre-changer les draps des enfants sur demande','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'0'),(2375,'TRAORE','Malene','','11 rue d\'Echange','Bâtiment C','','35000','Rennes','C','4','droit','','','','traore','0299670657','0620950664','','','','','malene-maris@hotmail.com','0','','1',2,'00000000000000000000000',12,'Mme','1','','0','1',0,NULL,'0'),(2376,'HAJJARI','','','Rés. Le Delaunay','44 av. 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FDS AM\r\n\r\nStandard partout, accentuer sur la poussière','A',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2382,'GIAI MINIETTI','Françoise','','27 Cours Raphaël Binet','','','35000','RENNES','','5','gauch','','','','Oui','0256511807','0668056411','','','','','','0','','1',1,'15589351140145904994079',12,'Mme','2','','0','0',3,NULL,'0'),(2383,'SCHNEIDER','','','10 square Adanson','','','75005','Paris','','','','','','','','','0685235442','','','','','','0','Sonner chez la gardienne. Metro censier Daubenton','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2384,'COHEN','Caroline','','5 Rue Lienard','','','92500','RUEIL MALMAISON','','','','','','','','','0676968000','','','','','caroline.vaudey@free.fr','0','','3',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2385,'Connan','christine','','lot \"le jardin des crêtes\"','180 avenue de reblançon','','83130','La Garde','','','','','','','','','0687470249','','','','','','0','','',2,'00000000000000000000000',11,'Mme','2','','0','0',0,NULL,'0'),(2386,'PRAUD/JOTTAY','','','3 Rue Stendhal','','','75020','PARIS','','RDC','A23','','','','oui','','0661361128 (mari)','','','0671759308 (femme)','','','0','5h/s lundi matin\r\n\r\n- La chose la plus importante c\'est la poussi�re, partout.\r\n- Salon: meuble biblioth�que poussi�re � l\'interieur/exterieur. Aspirateur. 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Puis faire le lit, mettre les draps sales � la machine.\r\n\r\nRepassage, chemises sur ceintre, linge de maison.\r\n\r\nAttention pas toucher au tableau au dessus du canap�.\r\nAttention pas toucher � l\'interieur du meuble dans entr�e car verres en cristal.','9',1,'30003040210005063054163',2,'Mr','1','','0','1',3,NULL,'0'),(2387,'ALBRECHT','Benoit','','385 Rue De Bellevue','','','34980','ST GELY DU FESC','','','','','','','','','','','','','','b.albrecht@laposte.net','0','','2',1,'16607002400948021001009',9,'Mr','1','','0','0',3,NULL,'0'),(2388,'GAUTIER','','','16 rue Chauvelot','','','75015','Paris','','7','droit','','','','7D','','0662847672','','','','','','0','2h/s, 2 personnes 1 chat, vendredi (11h-18h)\r\nMénage classique partout, sols, poussières. \r\nPoussière très important: passer le plumeau partout (tabouret, table, comptoir, cuisine...)\r\nPenser à passer sous les portes pour enlever les poils de 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voyez une tache :eliminez-là- de temps a autre repassage-prestation a faire en fin de semaine- ','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'0'),(2451,'NOURY','','','22 rue des Tanneurs','','','45000','ORLEANS','','','','','','','','','0622086277','','0238596087','','','','0','','1',2,'00000000000000000000000',0,'Mme','1','','0','0',0,NULL,'0'),(2452,'DENOUR','Joëlle','','5 chemin Claire-Fontaine','','','31270','FROUZINS','','','','','','','','0561920679','0675030441','','','','','','0','','',2,'00000000000000000000000',20,'Mr','1','','0','1',0,'003003','0'),(2453,'SERENA','SAPRE0000021972','','100 av Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Ponson Caroline\r\n19 Allée des Saules\r\n63200 MOZAC\r\nFRANCE','',2,'00000000000000000000000',25,'Mr','1','','0','0',0,NULL,'0'),(2454,'SERENA','SAPRE0000021642','','100 av Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Houe\r\nFabienne\r\n39 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Magisson','','','75015','PARIS','','6','droit','358B2','','','non','0140607174','0680246875 (femme)','','0667271102 (mari)','','','s.plessis@gmail.com','0','2x 2h/s début et FDS le matin ou après 16h.\r\n\r\nMénage standard partout, sols, aspirateur serpillère, poussière chaque fois.\r\n\r\nChambre parents, meuble secrétaire à gauche puis instrument faire attention c\'est fragile.\r\nChambre bébé bien insisté sur les poussières. \r\nSDB standard, + dépendre le linge et étendre la machine en fin de prestation si il reste du temps.\r\n\r\nTableaux et miroirs aux murs, avec précaution.','8',2,'00000000000000000000000',2,'Mr','2','','0','1',1,NULL,'0'),(2459,'DRAKES','Caroline','','10 Cité D\'aleth','','','35000','RENNES','10','1','gauch','1428','','','','','06 64 91 48 45','','','','','','0','','1',1,'30003013110005013798637',12,'Mme','2','','0','1',0,NULL,'0'),(2460,'GAUTIER','Dominique','','12 Rue Du Jaud','','','57070','METZ','','','','','','','','0354623342','0672812577','','0383343794','','internet prospect','','0','','1',2,'00000000000000000000000',31,'Mme','1','4','0','1',2,'0420190147','0'),(2461,'DIDELON','Jean','','42 Rue Principale','','','57690','GUINGLANGE','','','','','','','','03 87 64 33 88','06 25 33 35 58','','','','288','','0','','4',2,'00000000000000000000000',31,'Mr','1','2','1','1',2,'','0'),(2462,'SERENA 22347','LA CIOTAT','','100 AVENUE SALVADOR ALLENDE','','','79000','NIORT','','','','','','','','0549323565','','','','','','','0','2H HEBDO/ MME BIAUJOU-CANTALUPPI CAROLINE:15 RUE LEDRU ROLLIN 13600 LA CIOTAT- menage courant','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'0'),(2463,'SERENA 22347','La Ciotat','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','0549323565','','','','','','','0','2H HEBDO/ MME BIAUJOU-CANTALUPPI CAROLINE 15 RUE NLEDRU ROLLIN 13600 LA CIOTAT TEL/ 0442835212: menage 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vitres','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'0'),(2467,'SAPRE 23.725','Lermusieaux Jean-sebastien','','Les Terrasses de Rebigue','Chemin du bois de Gantaud','','31320','Rebigue','','','','','','','','','','','','','','','0','','',4,'00000000000000000000000',20,'SERENA','1','','0','1',0,'018002','0'),(2468,'AUDEMAR','ROBERT','','7 Chemin du Mas de Priou','','','34980','MONTFERRIER SUR LEZ','','','','','','','','0467586756','0616434713','','','','','audemar.robert@orange.fr','0','','2',2,'00000000000000000000000',9,'Mr','1','1','0','1',2,NULL,'0'),(2469,'LAFFARGUE ALEXIEV','Christine','','24 Avenue Mathurin Moreau','','','75019','PARIS','','6','face','34B90','','','oui','0140390371','0686082438','','0144185282','','','christine.laffargue@lyoncaen.com','0','2,5h/s vendredi après-midi\r\n\r\nMénage standard, partout et à chaque fois, aspirateur, serpillère.\r\n\r\nAttention chambre enfant, ne pas aspirer les jouets.\r\n\r\nSDB: standard, miroir, lavabo, bac à douche.','B',1,'13306009250255200000224',2,'Mme','2','1','0','0',1,NULL,'0'),(2470,'SAMSON THOMAS','Mlle Mamola Carole','','1 Rue Souchal','','','92110','CLICHY LA GARENNE','','2','droit','5064','','','','','0663800330','','','','','','0','2h/s, jours/horaires = pas de contraintes. ménage standard, la cliente sera chez elle.\r\n\r\nChaque semaine, aspirateur, poussières\r\nChaque 15 jours, serpillère avec produit sol\r\n\r\nCuisine, passer patout, dessus frigo, plan de travail...\r\n\r\nFaires les vitres, une fenêtre par semaine si possible.\r\n\r\nEt fin de presta si il reste du temps, repassage chemises.','6',2,'00000000000000000000000',2,'Mr','2','','0','0',1,NULL,'0'),(2471,'METAIS','Myriam','','27 Rue Titon','','','75011','PARIS','','1','','1360','','','oui','0143727519','0663246441 (femme)','','0661369882 (mari)','','','david.clavereau@gmail.com','0','MME METAIS 2h/s FDS\r\n\r\nMénage standard, aspirateur, poussières partout\r\nhifi-vidéo il y\'a une bombe spéciale\r\nMeubles du sejour, cire à bois.\r\n\r\nDemander à la cliente quoi utiliser et sur quelles surfaces s\'il y\'a un doute.','B',1,'30003016320005048497221',2,'Mme','2','','0','1',1,NULL,'0'),(2472,'CHINETTI','','','40 rue Croix des Petits Champs','','','75001','Paris','','','','81374','','','','','0684324469','','','','','','0','2h/s, FDS, 2 chats attention pas faire sortir (fenêtre et porte)\r\n\r\nPartout, ménage standard, bien penser aux poils de chat à enlever avec la brosse exprés.\r\nSanitaire: standard.\r\n\r\naspirateur et table à repasser sont dans la chambre. Balais et fer à repasser à droite et à gauche du frigo.','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2473,'GUEGAN','','','6 place Corneille','','','92100','Boulogne Billancourt','','1','','','','','6A37','','0682253846','','','','','','0','Entrée de la place corneille au 100 rue du point du jour.\r\n\r\n2h/s lundi, mardi, mercredi entre 16h30 et 18h30. 2chats pas faire sortir.\r\n\r\npartout, sols aspirateur, poussières. cuisine: standard. SDB standard.\r\n\r\nAttention il y a un bébé, ne rien laisser trainer.\r\n\r\n1er étage à droite en haut de l\'escalier','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2474,'PLESSIS','','','10 rue fredéric magisson','','','75015','Paris','','','','358B2','','','','','0680246875','','','','','','0','Prendre l\'ascenseur jusqu\'au 5 puis escalier jusqu\'au 6é étage. Prendre droite, puis porte de gauche.\r\n\r\n2x 2h/s début et FDS le matin ou après 16h.\r\n\r\nMénage standard partout, sols, aspirateur serpillère, poussière chaque fois.\r\n\r\nChambre parents, meuble secrétaire à gauche puis instrument faire attention c\'est fragile.\r\nChambre bébé bien insisté sur les poussières. \r\nSDB standard, + dépendre le linge et étendre la machine en fin de prestation si il reste du temps.\r\n\r\nTableaux et miroirs aux murs, avec précaution.\r\n\r\n','',2,'00000000000000000000000',0,'Mme','2','','0','0',0,NULL,'0'),(2475,'CHANCROGNE','','','32 Rue Franklin','','','92400','COURBEVOIE','','3','droit','10B62','','','','','0630920452','','','','','elie.chancrogne@free.fr','1','Quartier Bécon, 2h/s tous les jours sauf le lundi.\r\n\r\nMénage standard partout, pas de serpillère. Bien penser à aérer l\'appartement chaque fois. \r\n\r\nAttention pas toucher à l\'ordinateur.\r\n\r\nLe bouton pour ouvrir la porte principale fonctionne en journée','2',4,'00000000000000000000000',2,'Mr','2','','0','0',1,NULL,'0'),(2476,'FREULON','Katia','','181 Corniche Escartefigues','','','83000','TOULON','','','','','','','','','0689667560','','','','','','0','','',2,'00000000000000000000000',11,'Mme','2','','0','1',0,NULL,'0'),(2477,'PINEL','Réjane','','30 Rue Des Hauts De St Joseph','','','44300','NANTES','','','','','','','','0240301644','0673343140','','','','','pinelr@d44.ffbatiment.fr','0','','1',2,'00000000000000000000000',14,'Mme','1','','0','1',1,NULL,'0'),(2478,'SAPRE 00000063400 GUILLOU','Ex45384','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','ifredperrinet@free.fr','0','guillou BERNARD 9 PLACE DE BRETAGNE IGNY 0169411928\r\n\r\nA Annuler: 2,5 mois de vacances d\'été\r\nLE NUMERO CLT A ETE CHANGE.','4',4,'00000000000000000000000',10,'SERENA','1','','0','1',2,NULL,'0'),(2479,'RIBEIRO DIAZ','Estelle','','75 rue gambetta','','','92150','Suresnes','','2','droit','','','','','','0687207675','','','','','','0','2h/s FDS, horaires indif. pas avant 9h\r\n\r\nMénage standard, partout. Moquette partout','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2480,'VIDON','Anne','','17 Rue Coquillère','','','91430','IGNY','','','','','','','','016010 1536','0661318655/0671382702 ','','','','','annefrederic@free.fr','0','','4',2,'00000000000000000000000',10,'Mme','1','','0','1',1,NULL,'0'),(2481,'DIVERCHY','Mathieu','','20 rue Boileau','','','59282','DOUCHY LES MINES ','','','','','',NULL,'','0327342847','0622192284','','0675123337','','Mag Shopping Valenci','','0','','6',2,'00000000000000000000000',44,'Mr','1','3','0','1',0,NULL,'0'),(2482,'COURTINES','Guillaume','','44 Rue Des Vinaigriers','','','75010','PARIS','D','5','droit','71B0','','','verot','','0682873649','','','','','guillaumecourtines@yahoo.fr','0','2h/s entre 13h et 16h, plutôt jeudi.\r\n\r\nPArtout, standard, aspirateur, poussières, sanitaires, cuisine.\r\n\r\nRepassage environ 10 chemises 5 sur ceintre, 5 pliées','B',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2483,'VERNAY','Sophie','','835 Avenue Du Pont Trinquat','','','34070','MONTPELLIER','','','','','','','','0467155616','','','','','','','0','','1',2,'00000000000000000000000',9,'Mme','1','1','0','1',3,NULL,'0'),(2484,'BOUDJELIDA','Nordine','','22 Rue Des Trois évéchés','','','57070','METZ','','1','','','','','','','0607992700','','','','internet prospect','','0','','1',1,'16705090170438762611558',31,'Mr','1','4','0','1',1,'','0'),(2485,'BOUDJELIDA','Valérie','','22 Rue Des Trois évéchés','','','57070','METZ','','1','','','','','','0981799031','0687325947','','','','internet prospect','','0','','1',1,'00000000000000000000000',31,'Mme','1','4','0','1',1,'','0'),(2486,'HUIN','Xavier','','5 Bis Rue De Mons','','','59138','HARGNIES','','','','','','','','0962375055','0616496185','','0327532636','','','','0','','1',2,'00000000000000000000000',44,'Mr','1','','0','0',3,NULL,'0'),(2487,'PEZET','Annie','','6 Rue Du Haut Moreau','','','44300','NANTES','','','','','','','','09 50 20 16 67','0630108866','','','','','','0','','1',1,'30002074430000005757B81',14,'Mme','2','','0','0',2,NULL,'0'),(2488,'CAMATTE','Gilles','','29 Boulevard Pasteur','','','94360','BRY SUR MARNE','','','','','','','','0148807018','0610601938','','','','','','0','','2',2,'00000000000000000000000',21,'Mr','1','','0','1',1,NULL,'0'),(2489,'SERENA 23752','ROQUEFORT LA BEDOULE','','100 AVENUE SALVADOR ALLENDE','','','79000','NIORT','','','','','','','','0549323565','','','','','','','0','3H LE MERCREDI MATIN: MME SADREDDINE GUITA - LES BARTAVELLES- 15 IMPASSE JEAN GIONO - 13830 roquefort la bedoule---- MENAGE COURANT VTRES ET REPASSAGE','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'0'),(2490,'FASOLIN','VIRGINIE','','92 Route de Damiette','','','91190','GIF SUR YVETTE','','','','','','','','0169071312','0637475270','','','','','','0','','1',2,'00000000000000000000000',10,'Mme','1','','0','1',0,NULL,'0'),(2491,'SERENA 24026','MICHELET','','100 AVENUE SALVADOR ALLENDE','','','79000','NIORT','','','','','','','','0549323565','','','','','ALAUX','','0','2H HEBDO: MME JEANINE LONG- BAT A - 159 BOULEVARD MICHELET - 13009 MARSEILLE: menage courant et vitres','',2,'00000000000000000000000',26,'Mr','1','1','0','1',0,NULL,'0'),(2492,'MARCHAIS','','','51 Rue Des Benards','','','92260','FONTENAY AUX ROSES','','3','face ','','','','marchais','0146619846','','','','','','','0','','7',2,'00000000000000000000000',10,'Mme','1','','0','1',2,NULL,'0'),(2493,'GREGOIRE','Anne','','11 Chemin De La Vaugély','','','34820','TEYRAN','','','','','','','','0467411557','0685201797','','0467599646','','7','anne.gregoire@free.fr','0','PARRAINAGE DE RAYMONDE GREGOIRE. Lapin. 2h une fois/semaine.Les produits d\'entretien: garage. Ménage standard:aspirateur,lavage,poussière,cuisine,wc,salle de bain. Pas de repassage.Parfois la cliente prend 2h30 pour faire entièrement le 1er étage.Chambre à couché,bureau,salle de bain et WC. La cliente voudrait toujours que l\'on en fasse plus en 2h.','5',2,'00000000000000000000000',9,'Mme','1','2','1','0',2,NULL,'0'),(2494,'CHAILLAN','Corinne','','3 Rue De La Comete','','','34820','TEYRAN','','','','','','','','0467879972','0613860603','','','','','corine.chaillan@free.fr','1','Facture par mail. 2h une fois par semaine. Produits d\'entretien dans la cuisine sous l\'évier, dans le garage et dans le placard du couloir.\r\nMénage standard: aspirateur, sols,cuisine,WC,salle de bain,Poussières,vitres,parfois étendre le linge. Pas de repassage. Pour le bureau et les 2 chambres il faut laver à l\'eau claire et chaude( pas de produits ménager) pour les autres pièces laver avec de l\'eau chaude +alcool ménager. Cliente maniaque. Faire attention aux toiles d\'araignées même si elles ne sont pas nombreuses. La maison est toujours propre.','5',3,'00000000000000000000000',9,'Mme','1','1','0','0',1,NULL,'0'),(2495,'23.970','Ghirardo Laurence','','15 Rue Paul Verlaine','','','31520','RAMONVILLE ST AGNE','','','','','','','','','','','','','','','0','','F',4,'00000000000000000000000',20,'SERENA','1','','0','1',1,'018002','0'),(2496,'LLAO','Pascal','Mme Moles Céline','Fasthotel','9, Rue Fourneyron','','66000','PERPIGNAN','','','','','','','','0468855611','0609053347','','','','','','0','','3',2,'00000000000000000000000',27,'Mr','1','','0','0',2,NULL,'0'),(2497,'DUWELZ','Valérie ','','128 Rue Jules Guesde','','','59510','HEM','','','','','',NULL,'','0954591456','0622041269','','0320817834','','google adwords','vduwelz@yahoo.fr','1','F mail','C',1,'30027170580007919420142',44,'Mlle','1','3','0','0',3,NULL,'0'),(2498,'PRIEUX','ESTELLE','','14 RUE ENCLOS FERMAUD','','','34000','MONTPELLIER','','','','','','','','','0681883405','','','','251','','0','TARIF SPECIAL CE 17.50 / 3HEURES HEBDO\r\nLE 20/05 ELLE ANNULE CAR FILS MALADE : JE NE LA FACTURE PAS\r\nle client résilie car enfant malade et sera svt à la maison donc tps pour ménage','1',2,'00000000000000000000000',9,'Mme','1','2','1','1',0,NULL,'0'),(2499,'THAURONT','LEONE','','8 RUE D\'AMBLAINVILLIERS','','','91370','VERRIERES LE BUISSON','','','','','','','','0169530628','0662133195','','','','','','0','','5',2,'00000000000000000000000',10,'Mme','1','','0','1',0,NULL,'0'),(2500,'DESHAYES','Patricia','','66 Rue Du Moulin','','','91120','PALAISEAU','','','','','','','','0169310969','0671673545','','0140903681','','','patrdeshayes@orange.fr','1','APPELER EN PRIORITE SUR LE NUMERO PRO 0140903681','3',2,'00000000000000000000000',10,'Mme','3','','0','0',1,NULL,'0'),(2501,'LEPOUTERE','Martine','','25 Av. Roger Ferdinand','','','91120','PALAISEAU','','','','','','','','0175310367','0660173762','','','martine.lepoutere@tele2.fr','','martine.lepoutere@sfr.fr','1','','3',2,'00000000000000000000000',10,'Mme','2','','0','0',2,NULL,'0'),(2502,'ZAREVSKI','','','2 allée Georges Bizet','','','92260','FONTENAU AUX ROSES','','3','droit','','','','oui','0143506796','0689229525','','','','','','0','','7',2,'00000000000000000000000',10,'Mme','2','','0','1',0,NULL,'0'),(2503,'ROUBIEU','','','20 Rue Du Docteur Roux','','','91140','BURES SUR YVETTE','','rdc','','','','','oui','0170274222','0610304419','','','','','ketty.roubieu@neuf.fr','0','','2',2,'00000000000000000000000',10,'Mme','2','','0','1',2,NULL,'0'),(2504,'LUCIA - CHEVALIER','Dominique','','643 Av. Louis Ravas - Bât 7','Rés. 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Si il reste du temps faire les vitres.','1',2,'00000000000000000000000',9,'Mme','1','3','0','0',1,NULL,'0'),(2505,'HOUÉE','','','17bis Rue St Hubert','','','91390','MORSANG SUR ORGE','','','','','','','','0155777364','066587 5600','','','','','','0','','C',1,'03004008980000085778331',10,'Mme','2','','0','1',1,NULL,'0'),(2506,'BLANC','Philippe','','17 rue Paul PAINLEVE','','','31270','FROUZINS','','','','','','','','0562209018','0632339031','','0561075898','','','','0','','C',1,'10057190830002535840102',20,'Mr','2','','0','0',3,'001011','0'),(2507,'PRIGENT','','','2 Impasse De Colombier','','','91370','VERRIèRES LE BUISSON','','','','','','','','0160119392','060895 1638','','','monique.prigent@onsemi.com','','monique.prigent@onsemi.com','0','pour la communication quotidienne, utiliser le mail alternatif (@onsemi.com)\r\nVEUT Mme HOAREAU COMME RPLCTE APRES Mme MAGNE ','5',2,'00000000000000000000000',10,'Mme','2','','0','0',1,NULL,'0'),(2508,'RUNGOAT','ANNIE','','Hent Glas','','','22300','PLOUMILLIAU','','','','','','','','02 96 54 45 16','06 14 07 21 12','','','','','','0','','',2,'00000000000000000000000',30,'Mme','1','','0','1',0,NULL,'0'),(2509,'BERNARD ','Brigitte','Moly Jacques','21, Rue De La Guyenne','','','66100','PERPIGNAN','E1','derni','droit','','','','','0468852542','0611228003','','0468681517','','','bernardbrigitte1597@neuf.fr','0','','3',2,'00000000000000000000000',27,'Mme','1','','0','0',1,NULL,'0'),(2510,'TERRIER','LAURENCE','','60 impasse des Libellules','','','34170','CASTELNAU-LE-LEZ','','','','','','','','0499740571','0637490338','','','','3','','0','CROTTY PIERRE','5',2,'00000000000000000000000',9,'Mme','1','2','0','1',0,NULL,'0'),(2511,'BLANCHO ','Bruno','','7 Rue De Chinon','','','44470','THOUARE SUR LOIRE','','','','','','','','','0661844920','','0228231786','','','','0','Mme Portrait','8',1,'14706001062360128600006',14,'Mr','2','','0','1',3,NULL,'0'),(2512,'CHAMPOLLION','Dimitri','','22 Rue Hoche','','','92130','ISSY LES MOULINEAUX','','2','droit','862B','','','oui','','0660850377','','','','','sophie.champollion@free.fr','1','2h/s, FDS horaires indifférents\r\n\r\nMénage standard partout, avec des lingettes.\r\nSDB laver la baignoire à chaque fois.\r\n\r\nSi il reste du temps en fin de prestation, faire le repassage.','7',1,'13606001173179874800006',2,'Mr','2','','0','0',3,NULL,'0'),(2513,'VALDEVIT-DOPPLER','Catherine','','45 Rue Lecourbe','','','75015','PARIS','B','4','gauch','58B76','28B31','','','','0609647920','','','','','','0','4h/s, en 2x 2h, le lundi/jeudi ou vendredi ou mardi/vendredi.\r\n\r\nPartout l\'aspirateur à chaque fois et la serpillère une fois par semaine (sauf chambre des parents = serpillère une fois tous les 15 jours). 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Aspirateur partout. Entretien du parquet tous les 15jrs environ. En fin de presta si tout est fait, faire repassage, vitres ou autres.','B',1,'30002004730000048641Z35',2,'Mr','2','','0','0',2,NULL,'0'),(2684,'LACOUR','','','70 Rue Des Gravières','','','33600','PESSAC','','','','','','','','','','','','','','','0','','2',2,'00000000000000000000000',23,'Mr','1','','0','1',2,NULL,'0'),(2685,'GENIE','Jean François','','3 Avenue De Laumière','','','75019','PARIS','5','5','droit','A3471','','','','0950698644','0686388518','','0143582564','','','jeffgenie@wanadoo.fr','0','2x 2h/s mardi et vendredi. Un chat.\r\n\r\nAspirateur partout. serpillère cuisine et SDB. Partout poussière, bien passer dans les coins (derrière la porte du couloir = poussière sur les boites à chaussure). Chambre, passer sur les placard laqués enlever les traces de doigt.\r\n\r\nSDB et cuisine petits carreaux, c\'est pénible mais faut le faire bien. \r\nSi c\'est possible litière du chat.','B',1,'10278060490002019990105',2,'Mr','2','','0','1',3,NULL,'0'),(2686,'CARRIERE','NICOLAS','','7 rue du Jardin de la Reine','','','34000','MONTPELLIER','','','','','','','','0467521215','0617738748','','','','Liens Google','','0','PAYSAGISTE QUI SUSPENDRA LES PRESTA NORMALEMENT EN AUTOMNE PENDANT LA PERIODE CREUSE','1',2,'00000000000000000000000',9,'Mr','1','3','0','0',1,NULL,'0'),(2687,'SERENA Sapre 0000026609','','','100 Avenue Salvador Allende','','','79000','Niort','','','','','','','','','','','','','','','0','Mr Clément Sanchez 48 avenue du Marechal Foch Bures sur Yvette','1',2,'00000000000000000000000',0,'Mr','1','','0','0',0,NULL,'0'),(2688,'SERENA Sapre 0000026269','','','100 Avenue Salvador Allende','','','79000','Niort','','','','','','','','','','','','','','','0','Mme Beheydt Stéphanie 1 route de St Aubin APT A18 91190 Villiers le Bacle','1',2,'00000000000000000000000',0,'Mr','1','','0','0',0,NULL,'0'),(2689,'SAPRE 0000026609','','','100 Rue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Mr CLEMENT SANCHEZ 48 AVENUE DU MARCHERAL FOCH BURES SUR YVETTE','2',4,'00000000000000000000000',10,'SERENA','1','','0','1',2,NULL,'0'),(2690,'Serena Sapre 0000026269','','','100 RUE Salvador Allende','','','79000','Niort','','','','','','','','','','','','','','','0','BEHEYDT STEPHANIE 1 ROUTE DE SAINT AUBIN APPART A 18\r\n91190 VILLIER LEBACLE','',4,'00000000000000000000000',10,'Mr','1','','0','1',0,NULL,'0'),(2691,'VAN HERREWEGHE','Christine','','12 Allee Du Clos ','Des Ballainvilliers','','91160','LONGJUMEAU','','','','','','','','0164486811','0615281616','','','','','cstly@yahoo.fr','1','ATTENTION !!!!!!! \r\nENTRER DS GPS 14 RUE DE BALLAINVILLIERS puis entrer ds la résidence\r\n\r\n\r\nchez la mère de Mme VAN HERREWEGHE c\'est = 27 Rue Des Lilas','8',1,'17515900000404624769085',10,'Mme','2','','0','0',2,NULL,'0'),(2692,'RIGAL','GENEVIEVE','','17 Rue de L\'Yser','','','92330','Sceaux','','','','','','','','0147024595','0633672472','','','','','','0','','7',2,'00000000000000000000000',10,'Mme','1','','0','1',0,NULL,'0'),(2693,'PIBOULEAU','Michelle','','Res La commanderie','BAT A3 1er étage','1 rue Marguerite DURAS','31200','TOULOUSE','','','','3913A','A7328A','','','','','','','','','','0','','',2,'00000000000000000000000',20,'Mme','1','','0','1',0,'014005','0'),(2694,'EOCHE','Danielle','','243 Rue La Fayette','','','75010','PARIS','B','5','83','9216','8307','','1825','0609076399 (fils)','0662756289','','0156016345','','','danielleeoche@gmail.com','0','en entrant, porte de droite et batiment au fond de la cour.\r\nPour 2h/s le jeudi.\r\n\r\nMénage standard partout. 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','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2766,'CRON','Alain','','3 Rue De L Etang','','','57645','MONTOY FLANVILLE','','','','','','','','0387766821','','','0611420000','','fly','crona@wanadoo.fr','0','','1',2,'00000000000000000000000',31,'Mr','1','4','0','1',3,'3900510768','0'),(2767,'FRAISSE','','','173 Chemin Du Lac','','','31340','LA MAGDELEINE SUR TARN','','','','','','','','0534271672','0613726625','','','','','','0','','1',2,'00000000000000000000000',20,'Mme','1','','0','1',3,'005006','0'),(2768,'DEMARQUETTE','Stéphanie','','4 Rue Du Bastion','','','59400','CAMBRAI','','1','','','','','','0327820179','0682267540','','','','Prestadomicile','','0','','8',1,'16275500000405051316526',44,'Mme','1','4','0','1',1,NULL,'0'),(2769,'REY','Therese','','175 Route Des Crêtes De Cambou','','','31340','VILLEMUR SUR TARN','','','','','','','','0562797144','','','','','','rey.vets@orange.fr','0','Route des filhols, (lieu dit les filhols) en haut de la côte à gauche les strabols. \r\nA 1 KM route des crêtes cambourel.','C',2,'00000000000000000000000',20,'Mme','1','','0','1',3,'017006','0'),(2770,'FONDEVILLA','','','55 Rue Mandavit','','','33170','GRADIGNAN','','','','','','','','05/56/89/17/48','06/70/27/40/45','','','','','','0','CODE ALARME : OFF 1953 EN PARTANT JUSTE ON','1',2,'00000000000000000000000',23,'Mme','1','','0','0',2,NULL,'0'),(2771,'BOUZY','Hélène','','1 Rue De L\'abbé Moreau','','','91330','YERRES','','RDC','Droit','1312','','','','','0672255527','','','','','helene.bouzy@gmail.com','0','Nom du mari et sur liste de prélèvement: M. 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Vendredi + lundi. ','3',2,'00000000000000000000000',2,'Mme','2','','0','1',3,NULL,'0'),(2782,'COHEN-SALMON','Fabienne','','10 Bd Auguste Blanqui','','','75013','PARIS','','2','gauch','69B15','58A96','','oui','0147078308','0616314437','','0142171155','','','fabiennecs@gmail.com','0','Interphone: Derel-Langlais, pour 4h/s le vendredi.\r\n\r\nAppartement tr�s rang� avec peu de meubles, donc faire � fond. Les sols, les poussi�res, la cuisine plan de travail, micro-onde, un coup de chiffon sur les placards pour les traces de doigts, SDB standard, chambres aussi. Puis repassage en fin de prestation. \r\n','9',2,'00000000000000000000000',2,'Mme','2','','0','0',2,NULL,'0'),(2783,'CHAUVEAU','','','8 square Delambre','','','75014','PARIS','','6','face ','1962','','','OUI','','0665413537','','','','','j-m.chauveau@orange.fr','0','2H/S le vendredi matin, début des prestation au plus vite. \r\n\r\nAppartement trés peu entretenu, le client ne peut plus faire le ménage donc beaucoup de boulot la première prestation. \r\nSols, poussières, un peu de rangement, cuisine plan de travail, vaisselle.\r\nChambre, aérer, changer les draps, faire le lit, SDB standard. ','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2784,'BOURGUEIL','Emmanuelle','','1 Ter Villa De La Reunion','122 Avenue De Versailles','','75016','PARIS','','','','4775','','','','0140507542','0603882897','','','','','','0','Grande maison, 6h/s, le mardi 3h et le vendredi 3h de préférence le matin.\r\n\r\nPour le moment il n\'a presque pas de meuble, les clients viennent d\'enménager. Donc surtout faire la poussière à cause des travaux.\r\n\r\nSinon ménage standard partout, sols, poussières. \r\nNiveau 0: en priorité, cuisine, salle à manger, salon, sols plan de travail, poussières.\r\nNiveau 1: se sont les chambres et les SDB, donc poussières et sols + standard pour les SDB.\r\nNiveau -1: plus ponctuellement, pièces pour recevoir les amis, donc pas à faire à chaque fois. Par contre il y\'a la laverie donc le linge s\'y trouve. voir avec la cliente. \r\n\r\nSi metro Exelmans : passer par entrée 122 avenue de versailles (pas de code faut appeler la cliente en arrivant)\r\n\r\nSi metro Chardon Lagache : passer par 47 rue chardon lagache code 4775','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2785,'CALDERON','Nicole','','Résidence La Paille','38 Rue De Claret','','34070','MONTPELLIER','','','','','','','','0950979807','0667020728','','','','Cartes Laetitia F','','0','Superficie environs 80m²\r\nPrestation de Ménage de 3h Standard\r\nCuisine : Plaques+gazinière+plan de travail+évier+table+micro-onde+ vaisselle(à faire à la main+ la ranger) \r\nSéjour/ Salle à manger : Poussière\r\n2 Chambres : Chambre de mme dépoussiérer la tête de lit+autres éléments - idem Chambre enfant\r\nSalle de Bain & WC :A chaque fois tout nettoyer\r\nBureau : Poussière sur petit bureau \r\nPoussière + sols dans toute la maison\r\nProduits ménager sous évier+serpillère petite porte dans la cuisine, aspirateur (placard couloir)\r\nFaire 1 vitre/prestation => roulement\r\nPrendre des initiatives','1',2,'00000000000000000000000',9,'Mme','1','3','0','0',1,NULL,'0'),(2786,'DOBRICEAN','Dana','','76 Rue De Valmont','','','34980','SAINT GELY DU FESC','','','','','','','','0467679077','','','0467047788','','156','danadobricean@gmail.com','0','RECO MME CANO / JE ME SUIS ALIGNE SUR LE TARIF DE L\'ADMR D\'OU LE TARIF DE 16.50','2',3,'30004026310000004151474',9,'Mme','1','2','1','1',1,NULL,'0'),(2787,'DELORME','Frederic','','177 Rue Des Compagnons','','','34400','LUNEL VIEIL','','','','','','','','0467833034','0666504863','','','','','freddelorme@orange.fr','1','FACTURE PAR MAIL.\r\nChien et chat. Produits d\'entretien dans la buanderie au fond de la maison. \r\nFaire attention aux tables vitrées du salon et de la salle à manger et au bureau. Bien enlever les traces de doigts sur la télé. pour la cuisine, il y a un produit spécial inox sous l\'évier. Dans le bureau faire attention aux cadres photo sur les étagères.(ils ne sont pas stables) Dans les chambres faire les glaces de placard. Faire un roulement entre la poussière et les vitres. Le reste ménage standard.','5',2,'00000000000000000000000',9,'Mr','1','','0','0',1,NULL,'0'),(2788,' SAPRE 0000027345','','','100 Avenue Salvador Allende','','','75000','NIORT','','','','','','','','','','','','','','','0','17 Hameau de la Jonque breuillet 91650','A',4,'00000000000000000000000',10,'SERENA','1','','0','1',2,NULL,'0'),(2789,'THOMAS ','Catherine','','Lan Vian','','','22450','POMMERIT JAUDY','','','','','','','','02 96 95 35 52','06 76 21 08 27','','','','COMMERCANT','cath.roiz.thomas@orange.fr','0','','2',2,'00000000000000000000000',30,'Mme','1','3','0','1',2,NULL,'0'),(2790,'CALVET','Alexandra','','250 Rue De Bellevue','','','34980','SAINT GELY DU FESC','','','','','','','','0467581746','0611521863','','','','','alexandracalvet@orange.fr','1','Fact par mail','2',2,'00000000000000000000000',9,'Mme','1','','0','0',3,NULL,'0'),(2791,'ATTARD','Olivier','','8 Rue De La Merci','','','34000','MONTPELLIER','','','','','','','','0951310198','','','','0629873798 (+++ elle)','Cartes Laetitia F','','0','Apt d\'environs 150m²\r\nPrestation de ménage et de repassage\r\nCuisine : évier+plan de travail+vider le lave-vaisselle+nettoyer micro-onde+vérifier four\r\nCellier : Nettoyer l\'évier\r\nSéjour/Salle à Manger : Poussière (atn aux bibelots). Il y a 2 espaces salle à manger.\r\nChambres : 3 chambres à faire toutes les semaines. Chambre enfant faire le rangement si besoin\r\n2 Salles de bains et 2 WC à faire à chaque fois \r\nfaire la poussière & sols dans l\'ensemble de la maison.\r\n1ère presta = ménage dans toute la maison\r\n2nd presta = repassage (+ ranger les vêtements dans placards)\r\nProduits ménager& aspirateur dans le cellier','1',1,'30003023640005006965488',9,'Mr','1','3','0','0',2,NULL,'0'),(2792,'SAPRE 28324','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','2604','','','','0251827139','','','','','','','0','Goullet de rugy - 22 rue Harrouys','1',4,'00000000000000000000000',14,'SERENA','1','','0','1',2,NULL,'0'),(2793,'BRENNER','Claire','','3 A Rue St Jean','','','57570','BASSE RENTGEN','','','','','','','','03 82 83 44 48','','','+352460011424','','prestadomicile','jmb96@free.fr = claire.marianacci@credit-suisse.com','0','','3',2,'00000000000000000000000',31,'Mme','1','4','0','1',2,'','0'),(2794,'OLIVIER','Anne','','1 Rue Adolphe Moitier','','','44000','NANTES','','','','','','','','02 49 44 13 76','06 11 24 78 26','','','','','','0','','1',2,'00000000000000000000000',14,'Mme','1','','0','0',1,NULL,'0'),(2795,'RAYNAUD','Martine','','22 Allée Du Vieux Jardin','','','78290','CROISSY SUR SEINE','','','','','','','','0139765364','0607429272 (femme)','','0637133288 (homme)','','','','0','appeler en priorité sur le fix, sinon homme, sinon femme','2',2,'00000000000000000000000',19,'Mme','1','','0','1',2,NULL,'1'),(2796,'HAMAIDE','Sylvie','','88 Avenue Albert 1er','','','92500','RUEIL MALMAISON','','3','gauch','','','','oui','0147085345','0611728644','','0149894936/45','','','slhamaide@numericable.fr','0','6h/s, 2x 3h le mardi-vendredi, ou mardi-jeudi. Matin/après-midi indifférent.\r\n\r\nFaire une pièce ou deux à fond à chaque fois. Beaucoup de bibelots, donc beaucoup de poussière, faire les sols. la cliente expliquera dans le carnet de liaison les instruction.','3',2,'00000000000000000000000',2,'Mme','2','','0','1',1,NULL,'0'),(2797,'HAINNAUX','Guy','','822 Rue Des Erables','','','34980','SAINT GELY DUFESC','','','','','','','','04 67 84 88 02','','','','','Cartes Laetitia F','','0','ANCIEN CLIENT D ABEILLES PAS SATISFAIT','2',2,'00000000000000000000000',9,'Mr','1','3','0','1',2,NULL,'0'),(2798,'DUCHENE','Patrick','','36 Rue De La Source','','','34830','CLAPIERS','','','','','','','','0617654549','0609985757(mari)','','0617654549','','Liens Google','c.pichler@free.fr','1','Produits d\'entretien à côté de l\'évier. Aspirateur+ planche à repasser dans le cagibi du couloir. Seau+serpillère dehors dans un placard. Fer à repasser dans la chambre d\'amis.\r\nFaire ménage standard dans toute la maison. Vaisselle de temps en temps. Vitres de temps en temps. Sortir les poubelles. Faire la poussière','2',2,'00000000000000000000000',9,'Mr','1','3','0','0',1,NULL,'0'),(2799,'MORS','Carole','','7 Rue Du Général De Gaulle','','','94430','CHENNEVIERES SUR MARNE','','','','','','','','0156865440','0688709222','','','','','','0','','5',2,'00000000000000000000000',21,'Mme','1','','0','1',2,NULL,'0'),(2800,'SEBILLE','Simone','','80 Rue Roger Salengro','','','94500','CHAMPIGNY SUR MARNE','','','','','','','','0148839426','','','','','','','0','','1',2,'00000000000000000000000',21,'Mme','1','','0','1',2,NULL,'0'),(2801,'SAPRE 28485','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','Lebreton Nicolas\r\n9 rue Claire Fontaine\r\n44220 Coueron','',4,'00000000000000000000000',14,'SERENA','1','','0','1',2,NULL,'0'),(2802,'BOULMOT','David','','16 Lotissement Ti Glorion','','','22200','SQUIFFIEC','','','','','','','','02 96 12 14 63','','','','','','','0','','',2,'00000000000000000000000',30,'Mr','1','','0','1',0,NULL,'0'),(2803,'DUCHESNE','','','1 Rue Charles Axel Guillaumot','','','92500','RUEIL MALMAISON','','3','FACE','','','','3232','0147084048','0683592283','','','','','','0','Résidence face à la rue du gué, entrer puis marcher 100m environ jusqu\'au n°1. (deuxième porte vitrée)\r\n\r\n3h/s le mercredi matin de référence, au pire le mardi matin.\r\n\r\nMénage uniquement. Partout ménage classique, mais le faire à fond. Aspirateur, serpillère, poussières. Ne pas faire les lits, ni la vaisselle seulement ménage ménage. Puis de temps en temps les vitres.','3',2,'00000000000000000000000',2,'Mme','2','','0','1',2,NULL,'1'),(2804,'TEILLAC','','','6 Impasse des sansonnets','','','','Chevilly','','','','','','','','02 38 74 79 02','','','','','','','0','','1',2,'00000000000000000000000',46,'Mr','1','','0','1',0,NULL,'0'),(2805,'BOUVIER','FLORENCE','','1416 AV HENRI GUILLAUME','RES ALIZARINE','','83500','LA SEYNE SUR MER','','','80','','','','','','','','','','','','0','ste my concierge\r\nconcours special k \r\n27 avenue parmentier\r\n75011 paris','',2,'00000000000000000000000',11,'Mme','1','','0','1',0,NULL,'0'),(2806,'OUAREM','','','1 Rue Vauban','','','83000','TOULON','','','','','','','','0494220375','0676348596','','','','','','0','','',2,'00000000000000000000000',11,'Mr','1','','0','1',0,NULL,'0'),(2807,'SAPRE 27347-54575','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','43 960','','','','','','','','','','léonardi laetitia','0','MME Leonardi Laetitia 64 quai Lucie champigny sur marne','1',4,'00000000000000000000000',21,'SERENA','1','','0','1',2,NULL,'0'),(2808,'GUGLIERI','','','24 Rue Beaubourg','','','75003','PARIS','fd cour','5','','B1632','','','oui','0142744595','0603558018','','','','','','0','6H/s, 2x 3h en début et fin de semaine le matin.\r\n\r\nPeu de repassage, ménage classique, standard, mais bien fait. Sols, poussières, aspirateur, cuisine, SDB. metro arts et métier ligne3ou11\r\n\r\nFaire attention aux escaliers raides.','A',1,'20041010120127135F03367',2,'Mme','2','','0','0',3,NULL,'0'),(2809,'GHOUGASSIAN','Eric','','9 Passage Du Génie','','','75012','PARIS','B','2','','A5847','','','NON','0143672339','0628346585','','','','','ghoug@free.fr','0','Dans la cour, immeuble en face. \r\n\r\nPremière prestation 3h, par la suite 2H/s jours/horaires indifférents. Sauf: pas avant 10h le matin. \r\n\r\nLe client à m\'laissé une feuille de consignes. Je la ramène au bureau dès que je passe. Il y en aura un autre exemplaire qui restera chez lui. ','9',2,'00000000000000000000000',2,'Mr','2','','0','1',1,NULL,'0'),(2810,'BOUZARD / PONT','','','1 Rue Des Libellules','','','91160','BALLAINVILLIERS','','','','','','','','0682247589','0608815671','','','jp.bouzard@gmail.com','','laurencepont@free.fr','1','Laurence Pont','9',2,'00000000000000000000000',10,'Mme','2','','0','0',2,NULL,'0'),(2811,'ORUS','Pascal','','8 Chemin Des Bourdets','','','31170','TOURNEFEUILLE','','','','','','','','0954459195','0609969584','','0562275533','','','pascal.orus@edf.fr','0','','B',1,'17807000268531933464402',20,'Mr','2','','0','0',1,'014001','0'),(2812,'REDONDIE','Catherine','','19 Avenue Schuman','Les Plantives','','44115','BASSE GOULAINE','','','','','','','','02 40 54 51 57 ','0672764954','','0240331687','','','','0','','6',2,'00000000000000000000000',14,'Mme','1','','0','0',1,NULL,'0'),(2813,'JUTISZ ALBOUZE','Florian','','8 Rue De Douaumont','','','31200','TOULOUSE','','','','','','','','','0667725789','','','','AMIGUES','florian@jutisz.eu','0','','8',2,'00000000000000000000000',20,'Mr','2','1','0','0',3,'009000','0'),(2814,'SAPRE 28341','','','100 Av Salvador Allende','','','79000','NIORT','','','','','','','','0549323565','','','','','','','0','Client : DURAND Christophe 37 rue Anatole France 92370 Chaville interphone 3em étage clé remise au gardien 0617714488 ménage courant, vitres, repassage','4',2,'00000000000000000000000',2,'SERENA','1','','0','1',1,NULL,'0'),(2815,'LE CORRE','PHILIPPE','','KERVRANGUEN','','','22300','PLOULEC\'H','','','','','','','','02 96 37 51 54','','','','','','','0','','',2,'00000000000000000000000',30,'Mr','1','','0','1',0,NULL,'0'),(2816,'CORNAILLE ','Martine','','6 Rue Sainte Geneviève','','','94210','LA VARENNE ST HILAIRE','','','','','','','','0148856801','0631054347','','0143464017','','','','0','l\'intervenante a les clés\r\nintervention uniquement ménage sauf consignes contraires','1',2,'00000000000000000000000',21,'Mme','1','','0','1',3,NULL,'0'),(2817,'KUCHNO','Richard','','37 Rue Des Bleuets','','','57450','THEDING','','','','','','','','0387891677','','','0387891169','','','','0','','5',1,'10278054520007131074075',31,'Mr','1','','0','0',1,'','0'),(2818,'PREVEL','Caroline','','53 Ter Rue Auguste Blanqui','','','35000','RENNES','','','','','','','','0299144597','0619375937','','','','','','0','','1',2,'00000000000000000000000',12,'Mme','2','','0','1',2,NULL,'0'),(2819,'JOB GOSSART','Nadine','','La Gohardière','','','35150','CORPS NUDS','','','','','','','','0299441562','0617240134','','','','','','0','','4',1,'15589351510252404564073',12,'Mme','1','','0','1',3,NULL,'0'),(2820,'CROMBEZ','Sophie','','Residence la Cadenelle','Bat Luçay 1','122 Rue du Commandant Rolland','13008','Marseille','','','','','','','','04 96 20 30 12','06 64 95 65 23','','','','','','0','','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'0'),(2821,'MARTY','','','Partner Search','7 Rue Eugéne Flachat','','75017','PARIS','','1','DROIT','35A7','','','','','0687650561','','collegue 0625866190','','','','0','metro Pereire','',2,'00000000000000000000000',47,'Mr','2','','0','1',0,NULL,'0'),(2822,'GARANDET','','','44 Rue Emile Lepeu','','','75011','PARIS','C1','11','droit','','','','','0143726947','0663868024','','0442471403','','','marie-christine.garandet@afpa.fr','0','entrer dans la résidence, au 159 rue de charonne, longer le jardin. \r\nAbsolument pas le lundi ni le vendredi. De préférence le jeudi pour 3h, horaires indif. Uniquement du ménage.\r\n\r\nAttention aux vases bleus du salon ainsi qu\'a la vitrine à droite, et ne pas aller dans le coin bureau.\r\n\r\nAppartement trés poussièreux, donc poussières et sols. Ménage standard, prendre le temps de bien faire les choses. Ne pas oublier de faire le balcon.\r\n\r\n','B',2,'00000000000000000000000',2,'Mr','2','1','0','1',1,NULL,'0'),(2823,'GINDRE','Jean Yves','','27 Rue Danielle Casanova','','','29200','BREST','','','','','','','','','0677748729','','0298316900','','','','0','','4',2,'00000000000000000000000',15,'Mr','2','','0','1',1,NULL,'0'),(2824,'LORCY','','','26 RUE DE LA GARENNE','','','29200','BREST','','','','','','','','0298803201','','','','','','','0','','',2,'00000000000000000000000',0,'Mme','1','','0','1',0,NULL,'1'),(2825,'SAPRE 28760','','','100 avenue Salvador Allende','BP 89139','','79061','NIORT cedex 09','','','','','','','','0549323565','','','','','','','0','Cellier Christine - 9 rue de la Fremonière - Haute goulaine','',4,'00000000000000000000000',14,'SERENA','1','','0','1',3,NULL,'0'),(2826,'LOGET','','','78 Rue Des Carterons ','','','44400','REZE','','','','','','','','02 40 04 95 08 ','06 73 44 02 60 ','','','','','sandrine-loget@orange.fr','1','','5',2,'00000000000000000000000',14,'Mme','1','','0','0',1,NULL,'0'),(2827,'CLERC','Claudie','','Rue Saint Jean','','','34000','MONTPELLIER','','','','','','','','','','','','','','','0','','1',1,'10468026162225640030047',9,'Mr','1','','0','1',2,NULL,'0'),(2828,'LABORIE','DAMIEN','','99 RUE DEL BON SOULEOU','','','34070','MONTPELLIER','','','','','','','','','','','','','Liens Google','','0','','1',2,'00000000000000000000000',9,'Mr','1','3','0','1',0,NULL,'0'),(2829,'MARTINET','Sandra','','238 Av. Du Gal De Gaulle','','','94500','CHAMPIGNY SUR MARNE','','','317','7630','','','','','06 75 27 47 54 ','','','','','jysan@wanadoo.fr','0','l\'intervenante a les clés.','1',2,'00000000000000000000000',21,'Mme','2','','0','0',1,NULL,'0'),(2830,'BILLY','Pascal','','18 allée de la Prasle','','','45650','Saint Jean Le Blanc','','2ème','15','','','','oui','09 54 91 86 33','06 26 25 32 74','','','','','pascal.begles33@free.fr','0','','1',2,'00000000000000000000000',46,'Mr','2','','0','1',0,NULL,'0'),(2831,'MARTRE','Nathalie','','5 Plan Du Clapas','','','34830','CLAPIERS','','','','','','','','','0666017268','','','','Cartes Laetitia F','','0','','2',2,'00000000000000000000000',9,'Mme','2','3','0','1',2,NULL,'0'),(2832,'LESIMPLE-BARNETO','','','12 rue Henner','','','75009','Paris','','2','','1687','','','Wind','0145262368','0671139252','','','','','florencelesimple@free.fr','0','','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2833,'DAGIEU','Roger','','7 rue Jules Guesde','','','93300','Aubervilliers','','2','gauch','95B04','','','','0148333108','','','','','','','0','Intervention du 13/06/08 : mme DUBESSAY Corinne 0630063983 porte gauche en sortant de l\'ascenseur 0148333108 (uniquement le matin)','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'0'),(2834,'FABAS','','','7 Rue De Chezy','','','92200','NEUILLY SUR SEINE','','1','DROIT','','','','','0951052547','0607257748','','','','','fabas_benoit@yahoo.com','0','3h/s de préférence le jeudi matin. Pour la première presta début à 8h30 pour qu\'il puisse etre présent.\r\n\r\nBeaucoup de repassage la première fois. Sinon ménage standard partout. C\'est à dire aspirateur à chaque fois, mettre en ordre les magazines qui trainent, puis la poussière à fond. bien passer dans les coins et sur les plinthes. cusine SDB standard','',3,'00000000000000000000000',2,'Mr','2','','0','1',1,NULL,'0'),(2835,'TARR','Marie-Anne','','28 rue pierre mendes france','','','31470','Fonsorbes','','','','','','','','0561782686','','','','','','','0','','A',1,'30588610364599152010169',20,'Mme','1','','0','0',2,'019002','0'),(2836,'THOMIN','Françoise','','20 Allée Des Camelias','','','29800','LANDERNEAU','','','','','','','','0298850709','','','','','KERGOAT','','0','','1',2,'00000000000000000000000',15,'Mme','1','1','0','0',1,NULL,'0'),(2837,'MOPTY','','','380 rue de professeur Calmette','','','59162','OSTRICOURT','','','','','','','','','0687747764','','0321231660','','','','0','','',2,'00000000000000000000000',44,'Mr','1','','0','1',0,NULL,'0'),(2838,'PUTMAN','Coralie','','22 Rue Aurèle Guénard ','','','59115','LEERS','','','','','','','','0320838593','0668566718','','','','Prestadomicile','','0','','C',1,'30004005310000025477966',44,'Mme','1','4','0','0',3,NULL,'0'),(2839,'RODRIGUEZ','','','21 Rue Du Temple','','','75004','PARIS','','4','CENTR','4953A','','','','','0660952247','','','','','','0','2h/s, le matin, jours indif.\r\n\r\nPas de repassage, uniquement ménage. Faire tout: Cad faire les lits, la vaisselle, la poussière, sols, SDB, cuisine. c\'est un petit appartement. ','A',2,'00000000000000000000000',0,'Mr','2','','0','0',0,NULL,'0'),(2840,'SIN SLOÏM','Thierry','','17 Rue Du Docteur Charcot','','','94500','CHAMPIGNY SUR MARNE','','','','','','','','0148811307','0611728328','','','','','','0','CLIENTE PRESENTE AU DEBUT','1',2,'00000000000000000000000',21,'Mme','1','','0','1',3,NULL,'0'),(2841,'DEMACEDO','','','6 Voie des prés','','','91360','Epinay sur orge','','','','','','','','0169340713','','','','','','','0','','C',2,'00000000000000000000000',0,'Mme','1','','0','1',0,NULL,'0'),(2842,'VATRIN','Jean- Claude','','18 Rue Longeard','','','45200','MONTARGIS','','','','','','','','02 38 98 05 02','06 89 37 73 49','','','','flyers','','0','','2',2,'00000000000000000000000',46,'Mr','1','3','0','1',3,NULL,'0'),(2843,'LONVIN','Nicolas','','19 Rue Albert Hermant','','','59133','PHALEMPIN','','','','','','','','0950822798','0622934497','','','','Prestadomicile','sweethome.ph@gmail.com','1','','A',3,'00000000000000000000000',44,'Mr','1','4','0','0',1,NULL,'0'),(2844,'GILLOT ','Thierry','','25 Rue Mermoz','','','59300','VALENCIENNES','','','','','','','','0327266542','0615588475','','','','','','0','','5',2,'00000000000000000000000',44,'Mr','1','','0','1',1,NULL,'0'),(2845,'CLAESSENS','','','24 Rue Louis Blériot','','','91320','Wissous','','','','','','','','','06 42 00 16 28 ','','','','','','0','','6',2,'00000000000000000000000',10,'Mme','2','','0','1',0,NULL,'0'),(2846,'MARLANGEON','Severine','','4 Bis Rue Du Fond Du Pres','','','57680','CORNY SUR MOSELLE','','','','','','','','','0621788739','','','','ANOUZET','','0','','1',2,'00000000000000000000000',31,'Mme','1','1','0','1',1,'','0'),(2847,'NEAU','Laurent','','1 Rue Des Folies','','','92500','RUEIL MALMAISON','','RDC','droit','2606A','','','oui','0147320347','0667438719','','','','','laurent.neau@free.fr','0','En entrant dans la résidence, avancer tout droit, passer derrière les grand immeubles de la résidence. Et c\'est le petit batiment tout au fond à gauche.\r\n\r\n2h/s, début d\'après-midi, jours indif. sauf le mercredi. \r\n\r\nMénage standard: poussières, aspirateur chaque fois. Parquet à l\'eau une fois par mois. SDB cuisine, standard: sols, plans de travail, douche et robineterie. Repassage en fin de prestation si il reste du temps. Une fois de temps en temps faire les vitres.','3',1,'10278065000002017810152',2,'Mr','1','','0','1',2,NULL,'0'),(2848,'SUTY','','','25 Rue Du Docteur Zamenhof','','','92500','RUEIL MALMAISON','','1','GAUCH','','','','OUI','0141291867','','','','','','','0','Personnes agées, faire sonner le téléphone longtemps avant qu\'ils répondent. Se déplacent lentement. \r\n\r\n2x 2h/s, lundi/jeudi ou mardi/vendredi. Le matin.\r\n\r\nLes clients seront tout le temps présent pour donner les indications à la femme de ménage si il y-a besoin. Mais sinon ménage standard pendant 1h30 environ, puis repassage ensuite. \r\n\r\nFaire la vaisselle, le lit, aspirateur, poussières, plan de travail cuisine/SDB. Frigo de temps en temps. Faire le repassage dans la pièce de débarras, ainsi qu\'y étendre le linge.','3',2,'00000000000000000000000',2,'Mr','1','','0','1',2,NULL,'0'),(2849,'RODRIGO','','','3 Rue De Vaucouleurs','','','75011','PARIS','','1','','B4231','B3205','','','','0620373743','','','','','','0','PORTE gauche dans le hall.\r\n\r\n2h-2h30/s pas avant 10h, jours indif. Nettoyage standard, sols, poussières, cuisines, SDB, faire le lit, les vitres et le frigo de temps en temps.','B',2,'00000000000000000000000',0,'Mme','2','','0','1',0,NULL,'0'),(2850,'HALBECQ','Ghislaine','','25 Rue Diossin','','','29800','PLOUEDERN','','','','','','','','0298214996','0627271957','','','','','','0','','1',1,'30047145230002005840135',15,'Mme','1','','0','0',1,NULL,'0'),(2851,'BONNET','Huguette','','19 Rue Du Professeur ','Appt 23 - Bat B','','33170','GRADIGNAN','','','','','','','','0556893649','0631035943','','','','','','0','','1',2,'00000000000000000000000',23,'Mme','1','','0','1',2,NULL,'0'),(2852,'GREGOIRE','Raymonde','','255 Allée Du Bois Du Prieur','','','34830','CLAPIERS','','','','','','','','0467591577','','','','','GREGOIRE','','0','la cliente passe à une presta tous les 15 jours à partir du 01.10.08','2',2,'00000000000000000000000',9,'Mme','1','1','0','1',2,NULL,'0'),(2853,'CLAMOU','Myriam','','1 Rue Des Bleuets','','','34130','SAINT AUNES','','','','','','','','','0633320549','','','','Cartes postales','','0','LE POINTAGE SE FERA PAR L ALARME CAR PAS DE TEL. FIXE','5',2,'00000000000000000000000',9,'Mme','1','3','0','1',3,NULL,'0'),(2854,'RICHARD','Henriette','','17 Rue Du Quatrième Zouave','','','94360','BRY SUR MARNE','','RDC','droit','','','','5','0177016894','0614401564','','','','','henriette.richard@gmail.com','0','l\'intervenante a les clés \r\nATTENTION : BIEN REFERMER LES VOLETS DES FENETRES DES CHAMBRES APPARTEMENT RDC','3',2,'00000000000000000000000',21,'Mme','1','','0','0',1,NULL,'0'),(2855,'SAPRE 28616','','','100 Av Salvador Allende','','','79061','NIORT CEDEX 09','','','','','','','','0549323565','','','','','','','0','MICHEL - Reze suite sapre 6041','5',4,'00000000000000000000000',14,'SERENA','1','','0','1',2,NULL,'0'),(2856,'PRETECEILLE','','','11 rue des quatre vents','','','','GARCHES','normandi','1','gauch','','','','oui','0144698510','0664907665','','','','','','0','4h/s. de préférence mercredi ou jeudi mais sinon jour indif. horaires indif.\r\n\r\nEntretien standard de la maison, sols, poussières. Il y\'a un bébé donc poussières à fond dans sa chambre. WC/SDB/cuisine standard. Traces sur le miroir dans le couloir, vitres de temps en temps. Repassage, environ une heure à prévoir, chemises sur ceintre.\r\nPas de ménage sur la terasse sauf sur demande de la cliente. ','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2857,'JUNG','','','4 avenue Foch','','','92250','LA GARENNE COLOMBES','','1','gauch','3721','','','oui','','0619839384','','','','','','0','3h/s, uniquement ménage, le jeudi de préférence, horaires indif. \r\n\r\nPartout ménage standard qui doit etre bien fait. Cad: sols, aspi, serpi, robinetterie, faillance, poussières.\r\nSur la terasse passer un coup de balai, puis serpillère de temps en temps pour les beaux jours. Chaque semaine en fin de presta faire une vitre. Pour la grande baie vitrée une fois de temps en temps. \r\nAttention, manipuler la télé avec précaution.\r\n\r\nAvant de partir dire à la cliente ce qui à été fait et pas fait.\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'0'),(2858,'BARBER','Jean Louis','','10 Avenue De Villiers','','','75017','PARIS','','4','','A1313','A1212','','','','0676854935','','','','','','0','4h/s le vendredi aprés-midi. un chat.\r\n\r\n1ère chose à faire en arrivant: récupérer les tapis (des SDB et de la cuisine) et les lancer en machine.\r\n\r\nEnsuite pour chaque pièce: aspi, serpi, poussières. Dans le salon le gros tapis à faire avec l\'ambout spécifique de l\'aspirateur. Dans la cuisine, en alternance chaque semaine: une fois interieur du frigo, une fois la devanture des placards.\r\nEn fin de prestation vider les poubelles.\r\n\r\nAttention 3 choses:-le chat ne doit pas sortir. -ne pas toucher aux guitares. -au niveau des poussières, ne pas oublier les bouches d\'aération et les petites étagères exemple dans la chambre au dessus du lit. ','6',1,'44319924880583965484122',2,'Mr','2','','0','0',1,NULL,'0'),(2859,'QUERE','Carole','','63 Rue Des Bleuets','','','57255','SAINTE MARIE AUX CHENES','','','','','','','','0387301911','0674632375','','','','fly','','0','','2',2,'00000000000000000000000',31,'Mme','1','4','0','1',3,'0715372837','0'),(2860,'MORIN','Bruno','','33 Bd De La Tour D\'auvergne','','','35000','RENNES','','7','','','','','morin','0299316061','0624136314','','0223621101','','','esnault.morin@wanadoo.fr','1','','1',1,'12225202000475370213793',12,'Mr','2','','0','0',1,NULL,'0'),(2861,'MAHIEU','Christophe','','52 rue Massez','','','51460','COURTISOLS','','','','','','','','','0630324469','','','','','','0','LA sonnette ne fonctionne pas appeler la cliente pour ouvrir','A',2,'00000000000000000000000',44,'Mr','1','','0','1',0,NULL,'0'),(2862,'COLOBERT','Sophie','','Rés. Le Val D\'argent','910 Av De Maurin','','34070','MONTPELLIER','7','2','','','','','','0950218831/0467477480','0678775079','','','','JEAN','s.colobert@free.fr','1','collegue cathy\r\nfacture par mail','1',2,'00000000000000000000000',9,'Mme','1','1','0','1',2,NULL,'0'),(2863,'SAPRE 0000029579','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','ROUSSINEAU LAURENT 20 bis rue Louis Scocard Gif sur yvette','1',2,'00000000000000000000000',10,'SERENA','1','','0','1',2,NULL,'0'),(2864,'WEISSE','Thierry','','Saint Agnan','6 Rue De Coincy','','57530','OGY','','','','','','','','0387766977','0667065193','','','','288','','0','','1',2,'00000000000000000000000',31,'Mr','1','2','0','1',3,'','0'),(2865,'ROMERO','Octavia','','127 Rue Saint Quentin','','','57950','MONTIGNY LES METZ','','','','','','','','0354446070','0611500347','','0661490239','','','','0','','1',4,'00000000000000000000000',31,'Mlle','1','','0','0',1,'','0'),(2866,'Morlot','','','29 Voie de chatenay','','','91370','VERRIERES LE BUISSON','','','','2580 ','','','','','0603903810','','','','','bmorlot@factfet.com','0','entrer ARRET\r\nSortir TOTAL','5',2,'00000000000000000000000',10,'Mme','2','','0','1',1,NULL,'0'),(2867,'BLONDEL','Valérie','','2 Avenue Des Saules','','','44220','COUERON','','','','','','','','0240865069','0684778593','','0240674701','','','valerie.blondel@total.com','1','','9',1,'30003014780005611241151',14,'Mme','1','','0','0',1,NULL,'0'),(2868,'KISZLNIK','','','14 rue Emile Duclaux','','','75015','Paris','','4','DROIT','14A58','','','OUI','0145670764','','','','','','','0','','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'0'),(2869,'SAPRE 0000056340 MARTIN','Ex29251','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','Tel 0687339478','','','','','','0','Mr Martin jean Yves 46 Rue Paul Puech 91080 Courcouronnes\r\n\r\n','F',4,'00000000000000000000000',10,'SERENA','1','','0','1',2,NULL,'0'),(2870,'LEBIHAN','','','32 rue jean moulin','','','78','CHATOU','sur rue','1','droit','','','','','0130710551','','','','','','','0','4h/s, en 2x 2h, début de semaine et fin de semaine. De préférence le matin de 10 à12h.\r\n\r\nAspirateur partout, poussières partout. faire les sanitaires une fois par semaine à fond. De temps en temps faire la cuisine à fond ainsi que les vitres. Les clients seront présents en cas de question.','',2,'00000000000000000000000',19,'Mr','1','','0','1',0,NULL,'0'),(2871,'VERNIZEAU','CORINNE','','10 rue de la porte jaune','','','92210','SAINT CLOUD','10','RDC','10','','','','oui','','0626800398','','0141883349','','DUCHER','corinnevernizeau@free.fr','0','Première prestation à la reprise en aout. 8h30 pour la première fois. 3h/s de préférence le vendredi. Fin de prestation à 17h. Il y-à un chat.\r\n\r\nEn priorité du repassage, environ 1h30-2h, qui devra être bien fait. Ensuite faire les sols dans les chambres, le couloir, et SDB/WC avec aspirateur+swiffer. La cuisine n\'est pas à faire, les poussières non plus. (Sauf si vraiment il reste du temps en fin de presta). La chambre d\'ami n\'est pas à faire sauf sur demande de la cliente.','',2,'00000000000000000000000',2,'Mme','2','1','0','1',0,NULL,'0'),(2872,'HOCHARD','Madeleine','','57 Rue De Boulay','','','57740','LONGEVILLE LES SAINT AVOLD','','','','','','','','0387923059','0608776478','','','','288','','0','','4',2,'00000000000000000000000',31,'Mme','1','2','1','1',2,'5255115808','0'),(2873,'WEYTENS','Wanda','','9 Rue Victor Hugo','','','59600','GOGNIES CHAUSSEE','','','','','','','','','0032498230447','','','','DEVAL','','0','','1',4,'00000000000000000000000',44,'Mme','1','1','0','1',1,NULL,'0'),(2874,'ALARCON','Jean Michel','','44 Rue Verte','','','59710','ENNEVELIN','','','','','','','','0320846382','0687098525','','','','google adwords','valerie.lepoultel@club-internet.fr','0','2198 en service\r\n2198B Hors service','C',1,'30002007320000033263A62',44,'Mr','1','3','0','1',3,NULL,'0'),(2875,'VAN HULTEN','','','52 Rue Du Pavé','','','78490','LE TREMBLAY SUR MAULDRE','','','','','','','','','0630929319','','','','','','0','','',2,'00000000000000000000000',19,'Mr','2','','0','1',0,NULL,'0'),(2876,'SERENA','SAPRE0000029241','','100 av Salvador Allende','','','79000','NIORT','','','','','','','','','','','','','','','0','119 BOULEVARD LAFAYETTE 63000 CLERMONT FERRAND\r\nMME FAYOL','',2,'00000000000000000000000',25,'Mr','1','','0','0',0,NULL,'0'),(2877,'ROSELET','','','58 Quai Du Port','','','13002','MARSEILLE','','','','','','','','','0607083532','','','','','','0','','1',2,'00000000000000000000000',26,'Mr','2','','0','0',3,NULL,'0'),(2878,'MARPINARD','','','','','','','CUGNAUX','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',0,'Mme','1','','0','0',0,'','1'),(2879,'AYRAULT','Laurence','','16 Rue Henri Dunant','','','59620','AULNOYE AYMERIES','','','','','','','','0327621872','0681403163','','0327630365','','Prestadomicile','','0','','2',1,'16275500000442631895285',44,'Mme','1','4','0','1',3,NULL,'0'),(2880,'SCHAACK','Henri','','14 Rue De L Ouest','','','57360','AMNEVILLE','','','','','','','','0387722348','','','00352691746427','','prestadomicile','schaack57@yahoo.fr','0','','2',1,'10278050150002728074090',31,'Mr','1','4','0','1',2,'','0'),(2881,'MASSON','Roxane','','Rés. Le Monte Cinto','10 Rue Du Monte Cinto','App. C 111','34090','MONTPELLIER','','','','','','','','0954064534','0662690110 (elle)','','0684118741 (lui)','','VOL','','0','ami de fabien du tennis\r\nMESSAGE POUR 1ER POINT QUALITE LE 27.06.08','1',2,'00000000000000000000000',9,'Mme','1','1','0','1',1,NULL,'0'),(2882,'29.839','Marino Laetitia','','13 Rue Hilaire Pader','','','31200','TOULOUSE','','','','','','','','0950765894','0607767912','','','','','','0','','8',4,'00000000000000000000000',20,'SERENA','2','','0','1',2,'018002','0'),(2883,'MOMPACH','Olivier','','549 Avenue de Paris ','','','59400','CAMBRAI','','','','','','','','0327735003','0667656111','','','','Prestadomicile','','0','ADRESSE INTERVENTION: 35 rue Gilbert Bétrancourt 59295 PAILLENCOURT\r\nA PARTIR DE 8H30 \r\nIndications supplémentaires: Maison située en angle de rue-la voiture du client est une peugeot 306 blanche ','',2,'00000000000000000000000',44,'Mr','2','4','0','1',0,NULL,'0'),(2884,'29.696','ACHINE Ali','','9 RUE NELSON MANDELA','','','31520','RAMONVILLE ST AGNE','','','','','','','','0561532279','0607850376','','0633042095','','','','0','','F',4,'00000000000000000000000',20,'SERENA','2','','0','1',0,'018002','0'),(2885,'FRIES','FLORENCE','','19 ROUTE DE KONTZ','','','57570','BERG SUR MOSELLE','','','','','','','','','0674302246','','','','prestadomicile','floperso57@hotmail.fr','0','','3',2,'00000000000000000000000',31,'Mme','1','4','0','0',2,'6401216119','0'),(2886,'DAGHELET','Véronique','','38 Rue Victor Hugo','','','59960','NEUVILLE EN FERRAIN','','','','','','','','0954964648','0612506319','','','','Prestadomicile','','0','','C',1,'30004019100000483341804',44,'Mme','1','4','0','1',1,NULL,'0'),(2887,'BOBINEAU','','','12 Impasse Castex','','','91260','JUVISY SUR ORGE','','','','','','','','0169439980','','','','','','e.auguin@voila.fr','0','','C',2,'00000000000000000000000',10,'Mme','1','','0','1',2,NULL,'0'),(2888,'VALLAT','Roger','','Villa Mysis','19, avenue des Corbières','','66700','ARGELES-PLAGE','','','','','','','','0468508980','','','','','SELVA','','0','','',2,'00000000000000000000000',27,'Mr','1','1','0','1',0,NULL,'0'),(2889,'JACQUET','Raymond Et Michèle','','4 Rue Du Sémaphore','','','22560','TREBEURDEN','','','','','','','','02 96 15 43 03','06 85 42 50 92','','','','COMMERCANT','nousdeuxpartout@yahoo.fr','0','','1',2,'00000000000000000000000',30,'Mr','1','3','0','1',2,NULL,'0'),(2890,'NEHLIG','Anne','','14 Rue de la Chapelle ','','','22300','LANNION','','','','','','','','02 96 46 46 46','','','','','DEBORDES ','','0','','1',2,'00000000000000000000000',30,'Mme','1','1','0','0',1,NULL,'0'),(2891,'ALLAMAND','Sébastien','','3 Place De L\'église','','','92210','SAINT CLOUD','','3','','','','','OUI','0952120208','0679293740','','','','','lou@allamand.com','0','mme AMIGUES\r\n2h/s le jeudi matin à partir de 9h. Au pire, mercedi matin même horaire. 1ère prestation si possible à 7h45.\r\n\r\nMénage standard partout dans l\'appartement. Cuisine, SDB, salon. ','3',2,'00000000000000000000000',2,'Mr','2','','0','1',3,NULL,'0'),(2892,'MARTIN','Amélie','','37 Rue Du Faubourg Poissonière','','','75009','PARIS','','RDC','droit','0568','','','','0143365903','0682831763','','','','','amelie.martin2@wanadoo.fr','0','Dans la cour � droite.\r\n\r\n4h/s, FDS horaires indif. Environ 3h de m�nage et 1h de repassage. \r\n\r\nLes sols partout, ainsi que les poussi�res. SDB/WC standard, cuisine aussi. La cliente sera pr�sente car elle travaille � domicile. Donc pour toute question ne pas h�siter � lui demander.\r\n\r\n','B',1,'30056000660066590972258',2,'Mme','2','','0','0',2,NULL,'0'),(2893,'FORGEARD','Catherine','Duvivier','16 Rue Du Sommerard','','','75005','PARIS','','3','droit','7410','','','','','0620992899','','','','','cfd@sfr.fr','1','Début des prestations la semaine du 18 aout.\r\n4h/s en 2x 2h/s. Début et fin de semaine, dans l\'idéal lundi/jeudi.\r\n\r\nMénage standard. 2x/s WC+cuisine. 1x/s SDB+ aspi+ poussières. En fin de prestation une fois de temps en temps: le frigo, les étagères, une/les vitres.\r\n\r\n','9',2,'00000000000000000000000',2,'Mlle','2','','0','1',1,NULL,'0'),(2894,'GUILBERT','','','109 Avenue Gambetta','','','75020','PARIS','A','2','DROIT','48A29','','','OUI','0147975773','0681470445','','','','','','0','2h/s FDS pas avant 11h.\r\n\r\nLes pièces d\'eau (cuisines, SDB, WC)= standard: sols, plans de travail, miroir, poussières etc. Puis ensuite aspirateur et poussières pour le reste de l\'appartement.','B',1,'15589297180425013624053',2,'Mme','2','','0','1',2,NULL,'0'),(2895,'MARTINY','','','21 Rue Georges Bernard Shaw','','','75015','PARIS','','3','DROIT','3653','3653','','OUI','','0607215046','','','0686422534 (femme)','','','0','4H/S le vendredi après-midi. Environ 2h30 de repassage, et 1h30 de ménage.\r\n\r\nGrande priorité au repassage qui doit être parfait. Pour le ménage: cuisine/SDB standard (plan de travail, sols, miroir, etc.). Puis aspirateur et serpillère partout(même sous les meubles).\r\n','8',2,'00000000000000000000000',2,'Mr','2','','0','1',1,NULL,'0'),(2896,'VIAROUGE','Loris','','21 Allée Léon Cordes','','','34670','BAILLARGUES','','','','','','','','','0662314604','','0666438296','0609997296','3','loris_viarouge@dell.com','0','','5',4,'00000000000000000000000',9,'Mr','1','2','1','0',2,NULL,'0'),(2897,'QUELIN','Chantal','','2 Sentier Du Crot Aux Cannes','','','45730','SAINT BENOIT/LOIRE','','','','','','','','02 38 35 78 87','06 82 33 63 16','','','','mairie','legumes.valdeloire@wanadoo.fr','0','','4',2,'00000000000000000000000',46,'Mme','1','3','0','1',1,NULL,'0'),(2898,'TARDY','Simone','','34 rue de la Bretonnière','','','45340','BEAUNE LA ROLANDE','','','','','','','','02 38 33 39 89','06 10 34 84 66','','','','','','0','','5',2,'00000000000000000000000',46,'Mme','1','','0','1',2,NULL,'0'),(2899,'VERNHES','Jacques','','54 Bd Deodat de Séverac','','','31300','Toulouse','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',0,'Mr','1','','0','0',0,'','0'),(2900,'VERGNES','Monique','','1 chemin Valette haut','','','31170','Tournefeuille','','','','','','','','0561067877','','','','','','','0','','B',2,'00000000000000000000000',20,'Mme','1','','0','1',1,'021004','0'),(2901,'SERENA','SAPRE 29915','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'0'),(2902,'CAUSSE','','','21 BD ROI ALBERT 1er','','','','CARQUEIRANNE','','','','','','','','0494586929','','','','','','','0','ADRESSE PARIS\r\n15 RUE DU SERGENT BAUCHAT\r\n75012 PARIS','',2,'00000000000000000000000',11,'Mme','1','','0','1',0,NULL,'0'),(2903,'HAJJANI','Houda','','33 Rue Du Maréchal Maunoury','','','94300','VINCENNES','','1er','face','46 B 7','','','','','0663262840','','','','','houda.hajjani@bnpparibas.com','0','laisser les clés dans l\'appartement à la fin de la prestation et claquer la porte','2',2,'00000000000000000000000',21,'Mme','1','','0','0',1,NULL,'0'),(2904,'LE GALL','Sophie','','16 Allee Des Hortensias','','','29800','LANDERNEAU','','','','','','','','0298853461','0677143537','','0298854662','','','le-coz.sophie@orange.fr','0','','1',1,'15589297550383731424150',15,'Mme','1','','0','0',1,NULL,'0'),(2905,'YHUEL','HUGUETTE','','17 Route Stivel','','','22700','LOUANNEC','','','','','','','','02 96 23 39 37','','','','','COMMERCANT','','0','','',2,'00000000000000000000000',30,'Mme','1','3','0','1',0,NULL,'0'),(2906,'GRASSET','Marylène','','Moulin du champ-briant','','','44850','LE CELLIER','','','','','','','','0240253088','0607432656','','0240680123','','','','0','','8',2,'00000000000000000000000',14,'Mme','1','','0','0',1,NULL,'0'),(2907,'CAMUEL','Joël','','Mas L\'eden Park','Route De Torreilles','','66470','SAINTE MARIE LA MER','','','','','','','','0468284866','0607093609','','','','','','0','','',2,'00000000000000000000000',27,'Mr','1','','0','1',2,NULL,'0'),(2908,'CARDOSO','Isabelle','','18 Rue Curie','','','44620','LA MONTAGNE','','','','','','','','0251708429','0660899517','','0240757575','','AERTS','isamayo@orange.fr','0','','F',2,'00000000000000000000000',14,'Mme','1','1','0','1',3,NULL,'0'),(2909,'SARDA','Philippe','','11, Rue Raphaël','','','66100','PERPIGNAN','','','','','','','','0468380701','0607138876','','0962322706','','','','0','','1',2,'00000000000000000000000',27,'Mr','1','','0','1',2,NULL,'0'),(2910,'DUBAU','','','34 Avenue De La République','','','92130','ISSY LES MOULINEAUX','','7','FACE','B963','','','OUI','0155953073','0608963605','','','','','','0','Le code B963 correspond au code de l\'ascenseur. 2h/s le mardi après-midi. Ennviron 1h30 de ménage et 30 min de repassage. \r\n\r\nQuelqu\'un sera présent. Ménage standard, sols, chaque semaine aspirateur, puis poussières, SDB/WC standard. De temps en temps, frigo, vitres etc. ','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'0'),(2911,'RABY','','','7 Rue Portalis ','','','75008','PARIS','','RDC','droit','3569','','','non','0143877323','0622412996','','0155476177','','','','0','Aller tout au fond de la cour à droite.\r\n\r\n2h/s FDS horaires indif.\r\n\r\nMénage standard partout, pas de repassage à priori. Faire tout ce qui à besoin d\'être fait. Poussières, sols, sanitaires, cuisines etc.\r\nfd de la cour à droite','6',3,'00000000000000000000000',2,'Mme','2','','0','0',1,NULL,'0'),(2912,'LIBOT','','','Village de la Guillonnière','','','44240','Sucé sur Erdre','','','','','','','','0684545535','0684545535','','','','LEGEARD','','0','','A',4,'00000000000000000000000',14,'Mr','1','1','0','0',1,NULL,'0'),(2913,'VAN BRABANDT','','','13 Rue D\'armaillé','','','75017','PARIS','','','','28A04','17A08','','','','0676507063','','','','','jgvanbrabandt@gmail.com','1','3h/s, environ 1h de repassage et 2 heures de ménage. jour indif. et horaire indif. Standard partout: sol, poussières, SDB/WC. Faire une pièce à fond par semaine. 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Bat à droite entrée vers villa.\r\nProduits d\'entretien : sur le balcon de la cuisine et dans le placard au fond du couloir.\r\n\r\nMénage standard\r\n\r\nAttention = bien refermer les volets en partant.','1',2,'00000000000000000000000',9,'Mme','1','','0','0',1,NULL,'0'),(5897,'CLARION','Ludovic','Mlle Veyrat','71 Rue Maurice Ravel','Lotissement Le Redonnel','','34980','SAINT GELY DU FESC','','','','','','','','0954674738','0608842256 (mlle veyrat)','','','','','auroreveyrat@gmail.com','1','Fact par mail\r\nPRESTATION DE MENAGE (3h)& REPASSAGE (1h)\r\nPrestation standard\r\nA CHAQUE FOIS :\r\nSANITAIRES : 2 SDB ET 2 TOILETTES\r\nCUISINE \r\nSOLS PARTOUT\r\nBAIES VITREES\r\nNE PAS FAIRE LA POUSSIERE\r\nparfois la cliente peut-être amenée à donner des consignes particulières','2',1,'30077018030000109259M19',9,'Mr','1','','0','0',3,NULL,'0'),(5898,'ROBLOT','','','','','','','','','','','','','','','0298047034','','','','','','','0','','',2,'00000000000000000000000',0,'Mr','1','','0','0',0,NULL,'1'),(5899,'LAURENT','Jeanne','','97 Rue Des Ecoles','','','34670','BAILLARGUES','','','','','','','','0467407692','','','','','156','','0','RECO DE MME GALTIER. 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UN CHAT.Nous sommes à la recherche d\'une personne sérieuse, ponctuelle, , discrète et de confiance pour 4h de ménage/repassage par semaine.\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5903,'LAMANDÉ DOMIFRANCE',' Julie','','','','','92200','NEUILLY SUR SEINE','','','','','','','','0950350181','','','','','','julie.lamande@gmail.com','0','60m². 2H/S. 1 ADULTE','',2,'00000000000000000000000',0,'Mme','1','','0','0',0,NULL,'1'),(5904,'LAMANDé DOMIFRANCE','Julie','','','','','92200','NEUILLY SUR SEINE','','','','','','','',' 0950350181','','','','','','julie.lamande@gmail.com','0','','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(5905,'NEDJARI DOMIFRANCE','Fella','','103 Rue De Bellevue','','','92100','BOULOGNE BILLANCOURT','','','','','','','','0141128600','','','','','','nedjarifella@yahoo.fr','0','2H/S. 55M²','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(5906,'AZROUR DOMIFRANCE','Soumia','','4 Rue Maurice 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Florence\r\nAdresse : les colombiers bat 6\r\nCommune : 13008 MARSEILLE 08\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : giordaniflorence@voila.fr\r\nTel fixe : 0620487690\r\nService : Menage\r\nCommune d\'intervention : 13008 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 3h/semaine\r\nType de bien : Appartement\r\nSurface : 110 m carré','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(5929,'DEGAN DOMIFRANCE','','','','','','13005','','','','','','','','','','','','','','','','0','Nom du dépositaire : Mme DEGAN Francine\r\nAdresse : \"Le Meridien\" 21 Bd Jeanne d\'Arc\r\nCommune : 13005 MARSEILLE 05\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : francine.degan@orange.fr\r\nTel fixe : 0491425712\r\nTel mobile : 0681082917\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13005 MARSEILLE 05\r\nType de besoin : Régulier\r\nFréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : j\'aimerai avoir une femme de ménage pour 1 fois par semaine car chez moi il y a la grande pièce .... c\'est aussi interresant pour la réduction des impôts...','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(5930,'HARROUCHI','Jamaa','','49 Place De La Parette ','Air Bel','','13011','MARSEILLE','49','3','','','','','','','0611927330','','','','','','0','','0',2,'00000000000000000000000',5,'Mlle','2','','0','0',0,NULL,'0'),(5931,'SIWEK','Monique','','23 Boulevard Clémenceau','','','59700','MARCQ EN BAROEUL','','','','','','','','0320511001','0621433077','','','','','m.siwek@orange.fr','1','NETTOYAGE VITRES','',2,'00000000000000000000000',44,'Mme','1','','0','1',2,NULL,'0'),(5932,'BOURDIN','Gérard','','609 Av. Léonard De Vinci','Rés. Les Terrasses De Belagio','','34970','LATTES','A','1er','115','','','','','0467424101','0665494170','','','','BOURDIN','','0','Lattes.3h une fois/semaine.Nettoyer la cuisine et les salles de bain entièrement.pour le reste de la maison dépoussiérer + passer l\'aspirateur+ la serpillère. Ménage standard.Produits d\'entretien: balcon. Aspirateur: placard du couloir. seau+serpillère: balcon.','3',1,'30002030500000005618Y94',9,'Mr','1','1','0','0',3,NULL,'0'),(5933,'BERGON','Elodie','','15 Impasse De L\'hortus','','','34980','SAINT GELY DU FESC','','','','','','','','0467602326','0661562983','','','0953569943','Liens Google','','0','','2',1,'30077016480000100682E79',9,'Mme','1','3','0','0',2,NULL,'0'),(5934,'CROUAU','Frédérique','','7 Rue Guy Et Robert Bourrier','','','34000','MONTPELLIER','','','','','','','','0467724512','0672035233','','','','','','0','','1',1,'30056003050305057905292',9,'Mme','1','','0','0',2,NULL,'0'),(5935,'DRALI','Anne-lise','','15 Rue Georges Didier','','','91320','WISSOUS','','','','','','','','','06 18 00 09 59 ','','','','','annelisej@free.fr','1','acces chemin des meuniers !!!!','6',1,'17515006000437669991763',10,'Mme','2','','0','0',1,NULL,'0'),(5936,'BERGOZ DOMIFRANCE','Frederique','','64 Rue Archereau','','','75019','PARIS ','','','','','','','','','0659538134','','','','','frederika972@hotmail.fr','0','6H/S','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(5937,'SCHMITT SAPIR DOMIFRANCE','Claude','','76 Rue De Crimée','','','75019','PARIS ','','','','','','','','','0662152179','','','','','paulec.schmitt@free.fr ','0','3H/S\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5938,'BARON','Maryvonne','','24 Rue Des Iles','','','22560','PLEUMEUR BODOU','','','','','','','','02 96 91 97 60','','','','','','','0','','',2,'00000000000000000000000',30,'Mme','1','','0','1',2,NULL,'0'),(5939,'DORÉ BAUDOUIN ','Aurélie','','132 Bd Jean Jaues','','','92100','BOULOGNE BILLANCOURT','','','','','','','','','0632031355','','','','','auredofr@yahoo.fr','0','2H/S. ménage complet de l\'appartement (60m”) \r\ntres occasionnellement repassage','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5940,'LEMAHIEU DOMIFRANCE','Chantal','','','','','75019','PARIS','','','','','','','','','0662549332','','','','','clemahieu92@hotmail.com','0','3h/semaine\r\nCommentaires du dépositaire : 2 fois pas mois\r\nCommentaires supplémentaires : Faire les carreaux + nettoyer meubles + cirer par terre + accessoirement repassage','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5941,'WICHMANN DOMIFRANCE','Diane','','45 Bd De Montmorency','','','75016','PARIS','','','','','','','','','0603920623','','','','','diane.wichmann@club-internet.fr','0','','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5942,'LEHERPEUR DOMIFRANCE','Anne','','33 Rue De Tanger','','','75019','PARIS','','','','','','','','','0612243437','','','','','leherpeur.anne@noos.fr','0','2H/S. repassage, nettoyage sdb, cuisine (petites superficies), vaiselle (ocasionnellement), vitrages (3 fois par an), aspirateur, nettoyage des sols. \r\nAppartement 40 m2\r\n','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(5943,'DURIER DOMIFRANCE','Marie','','63 Rue Marcel Dassault','','','92100','BOULOGNE BILLANCOURT','','','','','','','','','0613588284','','','','','marie.durier@laposte.net','0','','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5944,'TRADER DOMIFRANCE','Aurelie','','8, Rue De L\'oratoire','','','75001','PARIS','','','','','','','','0142686041','0616600404','','','','','aureliatrader@yahoo.fr','0','4h/semaine. 3h de ménage et 1h de repassagae','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5945,'TOZZI','Ghislaine','','71bis Rue Raynouard','','','75016','PARIS','','','','','','','','','0685406062','','','','','csr16@wanadoo.fr','0','4H/S','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(5946,'MENSIOR','Antoine','','14 Rue De L\'echiquier','','','75010','PARIS','A','6','DROIT','5921','68972','','','0142336426','0615052311 (homme)','','','0670575174 (femme)','','amensior@yahoo.fr','1','2/3HS METRO BONNE NOUVELLE \r\nDOMIFRANCE','B',1,'30066106380001151300141',2,'Mr','2','','0','0',3,NULL,'0'),(5947,'FARHAN','Faddil','','49 Rue Saint Maur','','','75011','PARIS','','4','FACE','1963','','','non','0143386878','0603094948','','0182837652','','','faddil.farhan@adone.fr','0','2H/S MENAGE + REPASSAGE. Prendre l\'initiative de nettoyer ce qui à besoin de l\'être.','B',1,'10278060410002012030114',2,'Mr','2','','0','0',1,NULL,'0'),(5948,'BRUNIER','','','','','','34130','SAINT AUNES','','','','','','','','','0680991571','','','','','','0','','',2,'00000000000000000000000',9,'Mme','1','','0','1',0,NULL,'1'),(5949,'LELOUP DOMIFRANCE','Agnes','','14 Rue De Navarin','','','75009','PARIS','','','','','','','','0145262553','','','','','','tifete@dbmail.com','0','4H/MOIS','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(5950,'NDENGUE DOMIFRANCE',' Sarah','','14 Rue Eugene Manuel','','','75016','PARIS ','','','','','','','','','0659453047','','','','','ndenguesarah@hotmail.com','0','Fréquence du besoin : 5h/semaine\r\nRecherche femme de ménage : Deux fois par semaine, pour le ménage d\'un appartement à partir de mi avril','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(5951,'DOUMBIA DOMIFRANCE','Aissatou','','28 Rue De Charenton','','','75012','PARIS ','','','','','','','','','0610981613','','','','','aissatou.doumbia@yahoo.fr','0','Fréquence du besoin : 2h/semaine\r\n','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(5952,'FROMONT DOMIFRANCE','Laurence','','55 Rue Du Ranelagh','','','75016','PARIS','','','','','','','','0145245610','','','','','','michel.fromont@orange.fr','0','6h par sem','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(5953,'FARRE DOMIFRANCE','Sandrine','','4 Rue Dautancourt','','','75017','PARIS','','','','','','','','0142260935','','','','','','sandrine.farre@gmail.com','0','4h par sem','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(5954,'CHAMBONNET DOMIFRANCE','Anne','','136 Rue Championnet','','','75018','PARIS','','','','','','','','','0672889117','','','','','fonpudie@yahoo.fr','0','8H par sem, cherche femme de ménage à compter d\'avril 2 jrs par sem de 9h à 12h','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5955,'CHHU 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supplémentaires : chambres + lit + salle de bains','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'1'),(5961,'BLOCH','Nadia','','641 Rue Des Bruyères','','','45200','AMILLY','','','','','','','','0238265786','0677322050','','0238959082','','','nbloch@laposte.net','0','','',1,'00000000000000000000000',46,'Mme','1','','0','1',0,NULL,'0'),(5962,'MIRALLEZ','Jean-marie','','2 Avenue De La Maréchale','','','94420','LE PLESSIS TREVISE','','','','','','','','0156865275','0680284218','','','','','','0','','3',2,'00000000000000000000000',21,'Mr','1','','0','1',2,NULL,'0'),(5963,'BOILLEY DOMIFRANCE','Pierre','','70 Rue Laugier','','','75017','','','','','','','','','','0686371761','','','','','pierre.boilley@univ-paris1.fr','0','2H/S ENTRETIEN REGULIER D\'UN APPARTEMENT','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(5964,'RONCHINI DOMIFRANCE','Sandrine','','21 Bis Rue Galvani','','','75017','PARIS','','','','','','','','','0615476904','','','','','sronchini@free.fr','0','2H/S. 2ADULTES. 70M²','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5965,'PINEAU DOMIFRANCE','Cecile','','82 Rue Baudin','','','92300','LEVALLOIS PERRET','','','','','','','','','0681670196','','','','','pineau_cecile@yahoo.fr','0','2H/S. 2 ADULTES. 58M²','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5966,'REYGADES DOMIFRANCE','Sandrine','','98 Bis Boulevard Arago','','','75014','PARIS','','','','','','','','','0680813839','','','','','gobet@iap.fr','0','','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(5967,'BERNARD DOMIFRANCE','Thierry','','38 Bis Avenue René Coty','','','75014','PARIS','','','','','','','','0143223117','','','','','','thbernard1@aliceadsl.fr','0','3H/S. 1 ADULTE. STUDIO 30 M²','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(5968,'MAOR DOMIFRANCE','Charlotte','','99 Avenue De La Republique','','','75011','PARIS','','','','','','','','','0624507119','','','','','lolote_77@hotmail.com','0','3H/2S. 1 ADULTE. 30M²','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(5969,'PAULO DOMIFRANCE','Stephane','','32 Rue Mederic','','','75017','PARIS','','','','','','','','','0660517623','','','','','','0','Recherche femme de ménage/repassage accréditée et de confiance. Souhaite 2 devis : sans et avec nettoyage des vitres. Préfère d\'abord réponse par email avant téléphone.','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(5970,'BOUSSARD','Virginie','','59 Rue Charles De Gaulle','','','57480','SIERCK LES BAINS','','','','','','','','','0650715162','','','','','virginie.boussard@yahoo.fr','1','','3',4,'00000000000000000000000',31,'Mlle','2','','0','1',1,NULL,'0'),(5971,'LACOUR','Priscilla','','','','','57360','AMNEVILLE','','','','','','','','','0678533092','','','','','','0','','2',2,'00000000000000000000000',31,'Mlle','2','','0','1',0,NULL,'0'),(5972,'ROUESNE-SAUNIER','Anne','','23 Rue Pauline Ramart','Le Hameau Des Vignes','','34070','MONTPELLIER','','','','','','','','0467879258','0626292600 (Mme LEONARD)','','','','','','0','','1',2,'00000000000000000000000',9,'Mme','1','','0','1',3,NULL,'0'),(5973,'GUEBOURG','Philippe','','75 Rue Les Pouses','','','34570','MONTARNAUD','','','','','','','','0499620089','0688883273 (+++)','','','','','','0','Animal= cochon d\'inde.Produits d\'entretien dans la buanderie\r\nMénage standard partout. En fonction du temps faire ou non la poussière dans les chambres et bureaux. 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MURER Olivier\r\nAdresse : 52 av david dellepiane\r\nCommune : 13007 MARSEILLE 07\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : oliveelo13@free.fr\r\nTel fixe : 0668668525\r\nService : Menage\r\nCommune d\'intervention : 13007 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nCommentaires du dépositaire : menage dans un appartement 40m” (sol, vitre, surface....)\r\nType de bien : Appartement\r\nSurface : 40 m carré\r\nAnimaux : Chat\r\n','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'1'),(5989,'SOLA','Aline','','','','','13013','','','','','','','','','','','','','','','','0','Mme SOLA Aline\r\nAdresse : 96 av paul dalbret chateau gombert marseille 13013\r\nCommune : 13013 ST MITRE\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : daline.sola@wanadoo.fr\r\nTel fixe : 0491071011\r\nService : Menage\r\nCommune d\'intervention : 13013 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 8h/semaine\r\nCommentaires du dépositaire : MENAGE ET REPASSAGE JARDINAGE\r\nType de bien : Maison/Villa\r\nSurface : 120 m carré','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(5990,'OLIVIER','Marie Christine','','20 Rue Marcel Pagnol','','','44240','LA CHAPELLE SUR ERDRE','','','','','','','','0240725118','0612721345','','','','','famille.olivier@cegetel.net','0','','0',1,'13807003153011940344346',14,'Mme','1','','0','0',1,NULL,'0'),(5991,'ELAN','Françoise','','23 Avenue Schumann','','','44115','BASSE GOULAINE','','','','','','','','0240545118','0698299754','','0240998880','0660050816','','felan@free.fr','0','','6',2,'00000000000000000000000',14,'Mme','1','','0','1',3,NULL,'0'),(5992,'HULBERT','Andrée','','3 Rue De Bellevue','','','44700','ORVAULT','','','','','','','','0240407843','0680112895','','0240373917','','','','0','n° internet : 09.50.76.60.63','1',2,'00000000000000000000000',14,'Mme','1','','0','0',1,NULL,'0'),(5993,'FREBAULT','Christele','Johann Vitrey','9 Rue 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Sinon ménage, partout. Aspi, serpi, poussières sur les meubles et moulures. Vitres de temps en temps. SDB, sanitaires standard.','6',2,'00000000000000000000000',2,'Mme','2','1','0','0',1,NULL,'0'),(6011,'SAPRE FORFAIT 71919 ORIOU','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','','0685416492','','','','','helene.oriou@free.fr','0','Adresse de prestation :\r\n170 av Carnot SAVIGNY SUR ORGE','C',4,'00000000000000000000000',10,'SERENA','1','','0','0',2,NULL,'0'),(6012,'MARTINEZ - NEYT DOMIFRANCE','Elizabeth','','79 Boulevard De La Blancarde','','','13004','MARSEILLE','','','','','','','','','0622650707','','','','','','0','Nom du dépositaire : Mme MARTINEZ-NEYT Elizabeth\r\nAdresse : 79 BD DE LA BLANCARDE\r\nCommune : 13004 MARSEILLE 04\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : eliza-13@hotmail.fr\r\nTel fixe : 0622650707\r\nService : Menage\r\nCommune d\'intervention : 13004 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 4h/semaine\r\nCommentaires du dépositaire : un peu de menage, de temps en temps les vitres et occasionnellement un peu de repassage \r\n\r\nqq qui aime les chats\r\nType de bien : Appartement\r\nSurface : 80 m carré\r\nCommentaires supplémentaires : Elle part demain pour des obsèques, oups. La contacter plutôt la semaine prochaine SVP \r\nMERCI D\'AVANCE','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'1'),(6013,'GUIOLET DOMIFRANCE',' Christel','','119 Rue De La Réunion','','','75020',' PARIS','','','','','','','','0174649216','0699678602','','','','','cguiolet@voila.fr','1','2h/semaine. 80 m²\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6014,'MAGNERON DOMIFRANCE','Loic','','360 Rue Vaugirard','','','75015','PARIS','','','','','','','','0175508494','0660560059','','','','','aoudam@yahoo.fr','0','2h/s. 90m²\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6015,'TRILLAT DOMIFRANCE','Elsa','','2 Rue Eugène Poubelle','','','75016','PARIS','','','','','','','','','0622933388','','','','','elsa.trillat@club.fr','0','3h/semaine\r\n','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6016,'PAGOSSE DOMIFRANCE','Christelle','','6 Bis Rue De Cambrai','','','75019','PARIS','','','','','','','','0624033442','','','','','','nini-mathilde@hotmail.fr','0','3h/s. 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Commentaires du dépositaire : nettoyage de la cuisine, salle de bain, passage de l\'aspirateur, vitres, miroirs et meubles\r\nSurface : 70 m carré','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6019,'DE YRIGOYEN','','','','','','92150','SURESNES','','','','','','','','','0612382688','','','','','','0','4h/s','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6020,'BORDERIES','Sylvie','','','','','13002','MARSEILLE','','','','','','','','','','','','','','','0','Mme BORDERIES Sylvie\r\nAdresse : 78 BD DE DUNKERQUE\r\nCommune : 13002 MARSEILLE 02\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : sytoma@free.fr\r\nTel fixe : 0611883151\r\nService : Menage\r\nCommune d\'intervention : 13002 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : ménage d\'un appartement d\'habitation a raison de 3 heures par semaine\r\nType de bien : Appartement\r\nSurface : 84 m carré','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6021,'FREDON','Jean-michel','','314 Rue Rhin Et Danube','','','34130','MAUGUIO','','','','','','','','04 67 79 32 76','06 78 04 22 33','','','','Liens Google','jean-michel.fredon@wanadoo.fr','0','MME SAYSSET\r\n3 Chemin du champs juvenal 34170 castelnau le lez - 0467793276\r\nChien.\r\nProduits d\'entretien dans la buanderie. Planche et fer à repasser dans la chambre du dessous.\r\nRepassage+ aspirateur+serpillère.. Faire les WC du bas.Ménage standard dans toutes les pièces.','5',4,'00000000000000000000000',9,'Mr','1','3','0','0',2,NULL,'0'),(6022,'GROUPE MEDICAL','Edouard Vaillant','','24 Avenue Edouard Vaillant','','','92150','SURESNES','','','','','','','','','0616670878','','','','','','0','Sophie Clermonté','',2,'00000000000000000000000',47,'Mme','1','','0','0',0,NULL,'0'),(6023,'SAYAG DOMIFRANCE','Marie Odile','','135 Bd Haussmann','','','75008','PARIS','','','','','','','',' 0146451518','','','','','','finance@opticvideo.com','1','Fréquence du besoin : 1h/semaine','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6024,'COEVOET DOMIFRANCE','Helene','','80 Rue Des Rondeaux','','','75020','PARIS','','','','','','','','','0645104056','','','','','helenecouvout@yahoo.fr','1','Fréquence du besoin : 2h/semaine\r\nSurface : 65 m carré\r\n','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6025,'VARIN','','','','','',' 9270','COLOMBES','','','','','','','','0170159517','','','','','','','0','atoocall. 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1er étage porte en face de l\'ascenseur. \r\nATTENTION : Pour entrer dans la résidence 1er code = 0812\r\nPour entrer dans le hall du bat C code 3274 puis pour ouvrir la 2ème porte mettre la clé sous l\'interphone puis tourner.','3',2,'00000000000000000000000',10,'Mr','3','','0','0',1,NULL,'0'),(6029,'CHICHE','','','48 Bld Du Collet ','Le Ponant','','13008','MARSEILLE','','3','','6452','','','','','0611891961','','','','','noejourde@yahoo.fr','0','','8',2,'00000000000000000000000',26,'Mme','2','','0','0',1,NULL,'0'),(6030,'MIGLIORETTI','Gilbert','','10 Rue Des Chênes','','','44119','TREILLIERES','','','','','','','','0240728586','0621153841','','','','','','0','','0',2,'00000000000000000000000',14,'Mr','1','','0','0',2,NULL,'0'),(6031,'MR LARCHER','Pierre','','108 Bd Richard Lenoir','','','75011','PARIS','B','4','gauch','1483','','','non','01 77 10 33 84','06 73 38 21 01','','','','','','0','SMART EXPERIENCE\r\n\r\nMetro 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Santerre','','','75012','PARIS','','','','','','','','','0669657134','','','','','celiafidelin@gmail.com','0','Fréquence du besoin : 3h/semaine\r\nRepassage pour : 1 adultes\r\nSurface : 54 m carré\r\nPréf. pour les interventions : Mercredi,\r\nCommentaires supplémentaires : Note de la rédaction : \"S\'est déjà fait voler par une intervenante alors jouez la sécurité\"\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6039,'RUIZ DOMIFRANCE','Christiane','','10 Rue Du Moulin De La Pointe','','','75013','PARIS','','','','','','','','','0687281498','','','','','cristianar@hotmail.fr','0','Fréquence du besoin : 2h/semaine\r\nCommentaires du dépositaire : lessivage des murs, portes, interrupteurs, des sols, carreaux\r\nType de bien : Appartement\r\nSurface : 74 m carré\r\nCommentaires supplémentaires : 1 Besoin régulier + 1 grand nettoyage\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6040,'LE BOURDIEC DOMIFRANCE','Pierrick','','44, Rue Du Vertbois','','','75003','PARIS','','','','','','','','','0621682163','','','','','pierrick.lebourdiec@noos.fr','1','2H/S ','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6041,'PONS DOMIFRANCE','Christophe','','11 Rue Merlin','','','75011','PARIS','','','','','','','','','0619511123','','','','','ludiquelutin@hotmail.com','1','Fréquence du besoin : 3h/semaine\r\nSurface : 60 m carré\r\nCommentaires supplémentaires : + 1 heure de repassage\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6042,'OLLIVIER DOMIFRANCE',' Alfreda','','4 Av Courteline','','','75012','PARIS','','','','','','','','0176676151','','','','','','alfredaollivier@neuf.fr','1','Commentaires du dépositaire : 4h/s\r\nType de bien : Appartement\r\nSurface : 80 m carré\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6043,'GOUBIN','Jacques','','Lan Minter','','','22140','CAVAN','','','','','','','','02 96 35 80 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d\'amis.\r\n\r\nLUNDI: cuisine + salon + salle à manger = Ménage standard\r\nChambres enfants = aspirateur + poussière\r\n\r\nVENDREDI : Cuisine + salon + salle à manger = aspirateur\r\nChambres = aspirateur + poussière\r\n2salles de bains + 3WC standard\r\nEntrée + escalier principal standard\r\n\r\nChambre d\'amis = sur demande, changer les draps tous les 15jours lundi chambre enfants, vendredi chambre parents) Pas de serpillère sur le parquet, poussière au chiffon sec','1',1,'30056006800620632645673',9,'Mr','1','3','0','0',2,NULL,'0'),(6048,'COLIN','','','','','','92700','COLOMBES','','','','','','','','0147805169','','','','','','','0','Recherche plus de 8H de prestation par semaine\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6049,'BURNOT DOMIFRANCE','Barbara','','1 Rue Du C. Chiappe','','','75013','PARIS','','','','','','','','','0619042373','','','','','bburnot@yahoo.fr','1','Fréquence du besoin : 4h/semaine\r\nCommentaires du dépositaire : Ayant un problème de santé important il ne m\'est pas possible de faire le ménage correctement\r\nSurface : 51 m carré\r\n','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(6050,'COBB DOMIFRANCE','Jessica','','82 Rue De Turenne','','','75003','PARIS','','','','','','','','','0688375483','','','','','jesscobb@hotmail.com','1','2h/semaine. Je recherche une personne pour faire le ménage dans mon appartement: nettoyage cuisine, sdb, salon et chambre.\r\nSurface : 40 m carré\r\n','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6051,'GANTY','Jean Pascal','','22 Rue Gambetta','','','92100','BOULOGNE BILLANCOURT','','3','','A5769','','','oui','0954903208','0682396980','','','','','','0','','7',2,'00000000000000000000000',2,'Mr','2','','0','0',2,NULL,'0'),(6052,'PINEAU DOMIFRANCE','Marie-laure','','63 Avenue Parmentier','','','75011','PARIS','','','','','','','','','0664119163','','','','','pineau.ml@gmail.com','1','','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6053,'SARRIEU DOMIFRANCE','Valérie','','96 Rue Thiers','','',' 9210','BOULOGNE BILLANCOURT','','','','','','','','','0630381400','','','','','valeriesarrieu@free.fr','1','Fréquence du besoin : 2h/semaine\r\nSurface : 60 m carré\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6054,'QUAIREAU-RENAUD DOMIFRANCE','Sandrine','',' 22 Quai Henri Iv','','','75004','PARIS','','','','','','','','','0650263956','','','','','sand.renaud@yahoo.fr','1','2h/semaine. Recherche une personne pouvant assurer mon repassage et le ménage de mon appartement (140 m2). ','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6055,'UCHOA DOMIFRANCE','Anne','','21 Rue Le Vau','','','75020','PARIS','','','','','','','','','0629710573','','','','','claudsonanne@free.fr','1','Fréquence du besoin : 2h/semaine\r\nRepassage pour : 2 adultes\r\n2 enfants\r\nSurface : 69 m carré\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6056,'BORDENAVE DOMIFRANCE','Françoise','',' 6 Allée Anne De Beaujeu','','','75019','PARIS','','','','','','','','','0628060348','','','','',' antonios.khawaja@yahoo.fr','0','Fréquence du besoin : 8h/semaine\r\nRepassage pour : 1 adultes\r\nType de bien : Appartement\r\nSurface : 70 m carré\r\nCommentaires supplémentaires : 8h/semaine\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6057,'THOUMIE','Jeanne','','','','','13008','MARSEILLE','','','','','','','','','','','','','','','0','Demande de 3h par semaine via Internet','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6058,'BOCCARD','Gisele','','','','','13008','MARSEILLE','','','','','','','','','','','','','','','0','Nom du dépositaire : Mme BOCCARD Gisèle\r\nAdresse : rue mireille\r\nCommune : 13008 MARSEILLE 08\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : gvigier@laposte.net\r\nTel mobile : 0617144972\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13008 MARSEILLE 08\r\nType de besoin : Régulier\r\nFréquence du besoin : 4h/semaine\r\nCommentaires du dépositaire : Je souhaite des interventions de ménage pour le jeudi matin de 9H à 13H - Menage et repassage\r\nRepassage pour : 3 adultes\r\nType de fer : Fer classique\r\nType de bien : Maison/Villa\r\nSurface : 130 m carré\r\nAnimaux : Chat\r\n2 chats\r\nPréf. pour les interventions : Jeudi, Matinée\r\nCommentaires supplémentaires : Chemises de son mari','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'1'),(6059,'LHERAULT','','','','','','34000','MONTPELLIER','','','','','','','','0467752807','','','','','','','0','','1',2,'00000000000000000000000',9,'Mr','1','','0','1',0,NULL,'1'),(6060,'NAVARRO','','','','','','13007','MARSEILLE','','','','','','','','','','','','','','valerie.sestier@free.fr','0','Demande internet de 3 heures sans laisser de téléphone.','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6061,'JEANJEAN','','','32 Rue Noire','','','44000','NANTES','','','','','','','','0240203037','','','','','','','0','','1',2,'00000000000000000000000',14,'Mme','1','','0','0',2,NULL,'0'),(6062,'LE BLEIS','Cecilia','','22 Residence Duguesclin','','','29800','LANDERNEAU','','','','','','','','0229623048','0682085140','','','','','','0','','1',2,'00000000000000000000000',15,'Mme','1','','0','1',2,NULL,'0'),(6063,'THURETTE','Valérie','','19 Rue Du Rond Quesne','','','59530','VILLEREAU','','','','','','','','0964351751','0607598142','','','','','','0','','',3,'00000000000000000000000',44,'Mlle','1','','0','1',2,NULL,'0'),(6064,'BERLANDI','','','34 Bis Avenue Fernand Fenzy','','','92160','ANTONY','','','','3005','','','','0950930981','0628720194','','','','','sylvie.berlandi@thalesgroup.com','0','ancienne adresse: 1 allée des fontenelles antony\r\ncode:pour entrer taper 3005 puis appuyer sur \"cadenas ouvert de couleur verte \"\r\npour sortir taper sur \" cadenas fermé\" ','6',2,'00000000000000000000000',10,'Mme','2','','0','0',1,NULL,'0'),(6065,'QUENSIERE DOMIFRANCE',' Marie','','8 Square Delambre','','','75014','PARIS','','','','','','','','0143216044','','','','','','marie-madeleine.quensiere@dbmail.com','0','Fréquence du besoin : 3h/semaine\r\nSurface : 45 m carré\r\nCommentaires supplémentaires : Recontacter cette dame si possible après 18h\r\n','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(6066,'BEN HASSINE DOMIFRANCE','Gizel','','14 Rue Paul Lafargue','','',' 9280','PUTEAUX','','','','','','','','',' 0619842183','','','','','gizel_bhs@hotmail.com','1','Fréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : bonjour \r\nje cherche une femme pour nettoyer le salle de bain, la cuisine, passer l\'aspirateur, nettoyer les balcon et nettoyer les vitres. \r\nmerci\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6067,'LURBE DOMIFRANCE','Corinne','','124 Rue Louis Bleriot','','','92100','BOULOGNE BILLANCOURT','','','','','','','','','0677535823','','','','','corinne.lurbe@wanadoo.fr','0','besoin : 2h/semaine\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6068,'BARANGE DOMIFRANCE','Béatrice','','2 Rue Gervex','','','75017','PARIS','','','','','','','','0950098197','0686076156','','','','','beatrice.barange@laposte.net','0','Fréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : Je cherche une femme de ménage compétente, sérieuse et éduquée.\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6069,'COTE DOMIFRANCE','Christine','','34 Ave Porte Des Poissonniers','','','75018','PARIS','','','','','','','','0173703752','0620004049','','','','','christinecote@free.fr','1','Fréquence du besoin : 2h/semaine','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6070,'DE CARVALHO DOMIFRANCE','Julien','','Tour Cortina','','','75013','PARIS','','','','','','','','','0662231691','','','','','jjgc@me.com','0','Fréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : ménage appartement 50m2 et 1h repassage/sem\r\nSurface : 50 m carré\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6071,'TREMOSAIGUES','Josette','','420 Grand Rue','','','34980','SAINT GELY DU FESC','','','','','','','','0467848247','','','','','','','0','Ou M.SOULLIE\r\nprestation de 2h tous les matins du lundi au vendredi\r\nPrestation de Ménage et de Repassage\r\nCuisine : Plan de travail, petite vaisselle à chaque fois (de temps en temps à fond)\r\nSéjour/Salle à manger : standard\r\nChambre : faire le lit à chaque fois\r\nSalle de bain : A fond une à deux fois par semaine. Vérifier tous les jours le lavabo\r\nBureau: standard','2',2,'00000000000000000000000',9,'Mme','1','1','0','0',2,NULL,'0'),(6072,'CARAYON','','','','','','34830','JACOU','','','','','','','','04.67.59.46.66','','','','','','anniereval@orange.fr','0','','2',2,'00000000000000000000000',9,'Mme','1','','0','1',2,NULL,'1'),(6073,'ACHENBAUM','Esther','','155 Chemin Des Violettes','','','34820','ASSAS','','','','','','','','0467021403','0614253107','','','','','esther.echenbaum@free.fr','0','','2',2,'00000000000000000000000',9,'Mme','1','','0','1',2,NULL,'0'),(6074,'PEAN','Valerie','','12 Rue Fancis Merlant','','','44000','NANTES','','','','','','','','0253453869','0659661458','','','','','','0','code : 2917\r\nRDC porte de droite appartement 3','1',2,'00000000000000000000000',14,'Mme','1','','0','1',2,NULL,'0'),(6075,'ROUSSE','Marie-pierre','','32 Rue Des Abondances','','','92100','BOULOGNE BILLANCOURT','B2','3','232','','','','OUI','0155609949','0615894717','','0176859116','','','mp.rousse@free.fr','0','2H/S MENAGE STANDARD. 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AVRIL Patrick\r\nAdresse : 37 montée des camoins\r\nCommune : 13011 MARSEILLE 11\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : patrick-avril4@orange.fr\r\nTel fixe : 0672805178\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13011 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nRepassage pour : 1 adultes\r\nType de fer : Fer à vapeur\r\nType de bien : Appartement\r\nNombre de pièces sèches : 2\r\nSurface : 40 m carré\r\nPréf. pour les interventions : Lundi,\r\n','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'1'),(6170,'FONTERAILLE','Sandrine ','','990 Rue D\'en Bas','','','59570','OBIES','','','','','','','','0327624968','0670115938','','','','','','0','PRESTATIONS A EFFECTUER AU 3 RUE SAINT MAUR 59570 BAVAY (à côté de la librairie papeterie \"l\'Écritoire\")','2',2,'00000000000000000000000',0,'Mme','1','','0','0',1,NULL,'0'),(6171,'SAPRE FORFAIT 73767 AVRIL','','','100 Avenue Salvador Allende','','','79000','NIORT','','','','','','','','0164913543','','','','','','mamuse@aliceadsl.fr','0','ADRESSE PRESTATION :\r\n9, RUE DE L\'ORMETEAU\r\n91790 BOISSY SOUS ST YON','0',4,'00000000000000000000000',10,'SERENA','1','','0','1',1,NULL,'0'),(6172,'MENU','Martine ','','27 Rue Haute','','','59570','LA FLAMENGRIE','','','','','','','','0327668640','','','','','','menumartine@hotmail.fr','1','VITRES A FAIRE UNE FOIS PAR SEMAINE','',2,'00000000000000000000000',44,'Mme','1','','0','1',2,NULL,'0'),(6173,'MATHIEU','Nathalie','','','','','13016','','','','','','','','','','','','','','','nath_mathieu@orange.fr','0','Nom : Mme MATHIEU Nathalie\r\nCode postal : 13016\r\nTéléphone : 0682579114\r\nRecherche 2H de prestation par semaine','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6174,'MILIN','Bruno','','7 Rue Ambroise Pare','','','29800','LANDERNEAU','','','','','','','','0298852637','','','','','','brunomilin@orange.fr','0','','1',2,'00000000000000000000000',15,'Mr','1','','0','0',1,NULL,'0'),(6175,'CREUZA','Marie-annick','','29 Rue De La République','','','94350','VILLIERS SUR MARNE','','','','','','','','0149300694','0608269331','','','','','michel.creuza@free.fr','0','06.17.23.12.12 portable de Madame -','3',2,'00000000000000000000000',21,'Mme','1','','0','0',2,NULL,'0'),(6176,'HESPEL TROUVEA','Caroline','','','','','13600','LA CIOTAT','','','','','','','','','0662249528','','','','','carolinehespel@yahoo.fr','0','- La Ciotat (Provence-Alpes-Côte d\'Azur)\r\n- Femme de ménage\r\n- 4h par semaine pendant 12 mois\r\n\r\n\r\nVos tarifs MENAGE ET COMPAGNIE sur Trouvea.fr :\r\n- 4 h/sem. sur 12 mois\r\n- 3360€ (avant réduction d\'impôts)\r\n\r\n\r\nPour le joindre :\r\n- Nom : hespel\r\n- Prénom : caroline\r\n- Adresse d\'intervention : 33 bld lamartine 13600 La Ciotat\r\n- Téléphone : 0662249528\r\n- Email : carolinehespel@yahoo.fr\r\n','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6177,'ASCENSIO TROUVEA','France','','6 Avenue Jean Jaurés','','','92130','ISSY LES MOULINEAUX','','','','','','','','','0681183552','','','','','franceasencio@free.fr','0','','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6178,'ALBANO','','','','','','92600','ASNIERES SUR SEINE','','','','','','','','','06 73 99 59 88 ','','','','','','0','Elle aurait besoin de 5 à 6h par semaine , de ménage et repassage.\r\n\r\nMerci','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6179,'DEPOSE','','','6 Ter Rue De La Monnaie','','','34740','VENDARGUES','','','','','','','','','0665081504','','','','','','0','','5',2,'00000000000000000000000',9,'Mme','1','','0','0',0,NULL,'1'),(6180,'HEUDES','Marcelle','','10 Place Du Maréchal Juin','','','35000','RENNES','','11','gauch','','','','oui','0299004772','0649428495','','','','','','0','Tel M. 06 33 58 18 55','1',1,'30047141020004696620145',12,'Mme','2','','0','1',2,NULL,'0'),(6181,'AUDOUIN','Odile','','9 Rue Louise Weiss','','','44200','NANTES','','','','','','','','0285376222','0660270414','','','','','odile.audouin@gmail.com','0','code 8544 Vendée / Loire atlantique','1',2,'00000000000000000000000',14,'Mme','1','','0','1',3,NULL,'0'),(6182,'TEULADE','Marie-france','','19 Rue Yves Montand','','','34830','CLAPIERS','','','','','','','','09 52 00 13 09','','','','','Cartes postales','','0','','2',2,'00000000000000000000000',9,'Mme','1','3','0','1',2,NULL,'0'),(6183,'PICAVET','Solange','','16 Rue Victor Hugo','','','59330','BEAUFORT','','','','','','','','0327678215','0608412309','','','','','','0','','',1,'16706050725083254802686',44,'Mme','1','','0','1',2,NULL,'0'),(6184,'COLLOMBET','Sandra','','7 Rue Colini De Villeuve','','','57070','METZ','','2','','','','','','0387164559','0698334487','','','','','sandralelieur@web.de','0','','1',4,'00000000000000000000000',31,'Mme','1','','0','0',2,NULL,'0'),(6185,'CHARPENTIER','','','19 Rue Des Pierres','','','44119','TREILLIERES','','','','','','','','','0686074487','','','','','','0','','0',1,'00000000000000000000000',14,'Mr','1','','0','0',1,NULL,'0'),(6186,'FRUYTIER','Renaud','','8 Allée Jacques Cartier','','','91430','IGNY','','','','','','','','0160920285','0660312504','','0673870402','0662109154 (MR en priorité) ','','renaud@frout.fr','1','','4',1,'30003022230005050828384',10,'Mr','1','','0','0',1,NULL,'0'),(6187,'MICHEL - DOUCY','Hélène','','14 Rue Paul De Rouville','','','34000','MONTPELLIER','','','','','','','','04.67.04.20.77','06 19 81 08 33','','','','RAYMOND','','0','150m²\r\n2 SDB+ 2 WC\r\n2 Chanmbres + 1 bureau','1',1,'30004017190000022916709',9,'Mme','1','1','0','0',1,NULL,'0'),(6188,'LUCAS','','','11 Rue Lucien Bagrin','','','44100','NANTES','','','','','','','','0240435296','0659027168','','','','','','0','','1',2,'00000000000000000000000',14,'Mme','1','','0','0',2,NULL,'0'),(6189,'OULE DOMIFRANCE','Colette','','','','','13013','','','','','','','','','','0623234076','','','','','docecle@club.fr','0','Nom du dépositaire : Mme OULE Colette\r\nAdresse : 55 Avenue de la Rose\r\nCommune : 13013 ST MITRE\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : docecle@club.fr\r\nTel fixe : 0491499579\r\nTel mobile : 0623234076\r\nService : Menage\r\nCommune d\'intervention : 13013 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 4h/semaine\r\nCommentaires du dépositaire : Personne agée (79 ans) ayant besoin d\'une aide ménagère une fois par semaine.\r\nSes préférences pour être rappelé : Toute la journée\r\nType de bien : Appartement\r\nNombre de pièces sèches : 4\r\nSurface : 80 m carré\r\nAnimaux : Chat\r\nCommentaires supplémentaires : 4h en une seule fois','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6190,'CATALA-FARRE','','','8 Bis Rue Du Fond Garant','','','91440','BURES SUR YVETTE ','','','','2007','','','','0164461079','0613881105','','0146781588','gilles.catala@axeo-tp.com','','laure-gilles.catala-farre@wanadoo.fr','0','','2',1,'00000000000000000000000',10,'Mme','2','','0','1',1,NULL,'0'),(6191,'COLIN','Catherine','','','','','13007','MARSEILLE','','','','','','','','','0671604555','','','','','cathie-60@hotmail.fr','0','Nom : Mme Colin Catherine\r\nCode postal : 13007\r\nTéléphone : 0671604555\r\nRecherche 2H de prestation par semaine\r\n','',2,'00000000000000000000000',26,'Mr','2','','0','1',0,NULL,'1'),(6192,'MARCIANO DOMIFRANCE','Marc','','2 Villa Fleurie','','','75019','PARIS','','','','','','','','0142016683','0669622254','','','','','jojomarciano@laposte.net','1','Fréquence du besoin : 2h/s\r\nCommentaires du dépositaire : Je souhaite avoir une femme de ménage me faisant ménage et repassage le vendredi (serpillère,rangement,aspirateur).Je ne sais pas combien d\'heures il faut en moyenne pour faire tout ca.\r\nSurface : 49 m carré\r\nPréf. pour les interventions : Vendredi, Matinée\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6193,'REYGADES ','Sandrine','','98 Bis Boulevard Arago','','','75014','PARIS','GAUCHE','RDC','','2614','','','NON','0144328032','0643113924','','','','','gobet@iap.fr','1','','8',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6194,'TOUCHERON','','','5 Bis Rue Jenner','','','44100','NANTES','','','','','','','Oui','0240696247','02 40 12 44 57 ','','','','','','0','EN CAS DE PB TEL MME LARZUL :\r\n06.27.33.13.32','1',2,'00000000000000000000000',14,'Mr','1','','0','1',2,NULL,'0'),(6195,'LE SCRILL DOMIFRANCE','Nathalie','','5 Rue Nobel','','','75018','PARIS','','','','','','','','','0610748926 (concubin)','','','','','nlescrill@noos.fr','1','Fréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Le soir\r\nSurface : 50 m carré\r\nAnimaux : Chat\r\nPréf. pour les interventions : Vendredi,\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6196,'AUBERT','Franciane','','6 Rue Lieutenant Joseph Lignon','','','34430','SAINT JEAN DE VEDAS','','','','','','','',' 04 67 73 72 09','0629511313(M.)','','04.67.65.49.13 (Mme)','06.29.51.13.13','300','aubert.didierfranck@neuf.fr','0','','4',2,'00000000000000000000000',9,'Mme','1','2','1','0',1,NULL,'0'),(6197,'HUBERLAND','Marie Catherine','','98 Rue Scouflaire','','','59264','ONNAING','','','','','','','','0327354938','0688598551','','','','Flyers commerçants V','','0','','5',2,'00000000000000000000000',0,'Mme','1','3','0','0',2,NULL,'0'),(6198,'GRAVY ','Alain','0605432371','1 Chemin Des Rocs','','','59570','LA FLAMENGRIE','','','','','','','','0327631204','0650555327','','','','Client M et Cie','alga333@hotmail.com','1','','3',1,'30076028362119440030043',44,'Mr','1','3','0','0',1,NULL,'0'),(6199,'BUCHEL','','','','','','34070','MONTPELLIER','','','','','','','','','06 79 45 20 88','','','','','','0','','1',2,'00000000000000000000000',9,'Mr','1','','0','1',0,NULL,'1'),(6200,'CONSORS LE LEVIER','','','13 Impasse De Veades','','','22560','TREBEURDEN','','','','','','','','','','','','','','','0','Mr Carré Agence ORPI\r\nTREBEURDEN','',2,'00000000000000000000000',30,'Mr','1','','0','1',0,NULL,'0'),(6201,'PARRINO DOMIFRANCE','Michele','','','','','13004','MARSEILLE','','','','','','','','','','','','','','mparrino@laprovence-presse.fr','0','Mme PARRINO Michèle\r\nAdresse : 39, avenue des Chutes Lavie\r\nCommune : 13004 MARSEILLE 04\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : mparrino@laprovence-presse.fr\r\nTel fixe : 0491844932\r\nService : Repassage à domicile\r\nCommune d\'intervention : 13004 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 4h/semaine\r\nSes préférences pour être rappelé : Toute la journée\r\nRepassage pour : 4 adultes\r\nType de fer : Centrale vapeur\r\nCommentaires supplémentaires : 4h par semaine','',2,'00000000000000000000000',26,'Mr','1','','0','1',0,NULL,'1'),(6202,'ARTHUR DOMIFRANCE','Maite','','','','','13004','MARSEILLE','','','','','','','','','','','','','','maitearthur@orange.fr','0','Mme ARTHUR Maïté\r\nAdresse : 31 rue du Bosquet\r\nCommune : 13004 MARSEILLE 04\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : maitearthur@orange.fr\r\nTel fixe : 0491369162\r\nService : Menage\r\nCommune d\'intervention : 13004 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : pour tenir un petit appartement en centre ville habité péar deux personnes retraitées, quelques heures de ménage par semaine, à discuter en fonction du travail à effectuer\r\nSes préférences pour être rappelé : Toute la journée\r\nRepassage pour : 2 adultes\r\nType de fer : Fer à vapeur\r\nType de bien : Appartement\r\nNombre de pièces sèches : 3\r\nSurface : 70 m carré\r\nCommentaires supplémentaires : repassage de temps en temps\r\n','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6203,'SAPRE0000073220','Dannion Genviève','','13 Rugoasvin','','','22140','PRAT','','','','','','','','02 96 47 09 54','','','','','','','0','','1',2,'00000000000000000000000',30,'SERENA','1','','0','1',2,NULL,'0'),(6204,'FIGUIERE DOMIFRANCE','Francoise','','59 Rue Notre Dame Des Champs','','','75006','PARIS','','','','','','','','0140510149','0609052562','','','','','info@feldenkrais-paris.com','1','Fréquence du besoin : 2h/semaine\r\nSurface : 50 m carré\r\nCommentaires supplémentaires : exige une personne très pointilleuse','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6205,'CHOTTIN','Gilles','Bain Nicole','74 Rue Du 11 Novembre','','','45000','ORLEANS','','','','','','','','0238614229','0675867904','','','','','bainnic@gmail.fr','0','gilcho@gmail.com\r\nBain Nicole','',2,'00000000000000000000000',46,'Mr','1','','0','1',1,NULL,'0'),(6206,'HAUSER','','','Résidence Le Cote Mer','Villa 20','( Traverse Tour Sainte)','13014','MARSEILLE','','','','','','','','','0682912997','','','','','bhauserfr@yahoo.fr','1','Nom : Mr HAUSER\r\nCode postal : 13014\r\nTéléphone : 0682912997\r\nRecherche 3H de prestation par semaine','E',2,'00000000000000000000000',26,'Mr','1','','0','0',1,NULL,'0'),(6207,'EMIG DOMIFRANCE','Anne','','','','','13007','MARSEILLE','','','','','','','','','0616797444','','','','','anne.emig@free.fr','0','Nom du dépositaire : Mme EMIG Anne\r\nAdresse : 20 rue Chaix\r\nCommune : 13007 MARSEILLE 07\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : anne.emig@free.fr\r\nTel fixe : 0616797444\r\nService : Menage\r\nCommune d\'intervention : 13007 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Le matin\r\nType de bien : duplex\r\nNombre de pièces sèches : 4\r\nSurface : 110 m carré\r\nCommentaires supplémentaires : 2h par semaine\r\nen début ou fin de semaine','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'1'),(6208,'FARDEAU','Marc','','30 Bis Rue Blanqui','','','44 10','NANTES ','','','','','','','','02 40 69 47 87','06 14 02 41 80','','','','','','0','ami de Mme MOREAU \r\n','1',2,'00000000000000000000000',14,'Mr','1','','0','1',2,NULL,'0'),(6209,'FEUGERE','','','3 Rue Bernex','','','13001','MARSEILLE','','4','','','','','','','0662399562','','','','','muriel.feugere@sfr.fr','0','Nom : Mme Feugere\r\nCode postal : 13001\r\nTéléphone : 0662399562\r\nRecherche 2H de prestation par semaine','1',2,'00000000000000000000000',26,'Mme','2','','0','0',3,NULL,'0'),(6210,'GONNORD','','','22 Rue De La Capitale','','','13007','MARSEILLE','','','','','','','','','06 83 56 81 90 ','','','','','','0','Monsieur Roblot, \r\n \r\ncomme convenu, voici un récap de notre situation:\r\n \r\nPRODUITS D\'ENTRETIEN\r\n \r\n- les produits d\'entretien se trouvent au rez de jardin, dans la \"salle des machines\". Tout ce qui est dans la caisse en bois (chiffons, serpillères) et dans la boite en plastique (éponges) est propre. Ce qui n\'est pas propre doit être laissé dans le seau, je me charge de le laver.\r\n \r\n- l\'aspirateur est au même endroit, ainsi que le fer à repasser et la table. Des sacs neufs d\'aspirateur sont dans le plcard au dessus de la machine à laver.\r\nLes balais sont derrière la porte.\r\n \r\nPRESTATIONS\r\n \r\n1h de repassage et 1h de ménage environ par niveau \r\nou 1/2h de repassage s\'il n\'y a pas grand chose et 3h30 de ménage\r\n \r\nUTILISATION DE CERTAINS PRODUITS\r\n \r\n- ne pas mettre de javel dans les vasques en marbre de la salle de bain du haut\r\n- laver la douche du haut avec la brosse qui est dans la douche (si on lave avec une éponge, la porosité empêche de bien nettoyer)\r\n- nettoyer les plaques de cuisine avec le filet jaune spécial (dans le porte-éponge sur l\'évier) et sécher avec un chiffon en multifibres\r\n- rajouter un peu de citron dans le produit parquet (sinon ça fait une couche terne)\r\n- passer un balai doux sur le plancher en vitre après la serpillère pour enlever les traces d\'eau\r\n \r\nLES INCONTOURNABLES\r\n \r\n- toujours commencer le repassage par les chemises\r\n- toujours aspirer et laver les sols/escaliers, faire les sanitaires, faire les plaques et la hotte\r\n- toujours vider les 4 corbeilles (pas la poubelle de la cuisine) et les jeter en passant dans la bène\r\nAvec le temps qui reste, faire en alternance la poussière, les vitres, le micro-onde, etc..\r\n \r\nSi vous avez des questions une fois sur place, n\'hésitez pas à m\'appeler. Mon mari essaiera de passer pour se présenter en fin de matinée.\r\n \r\nMerci encore, \r\nBien cordialement,\r\nJoëlle Gonnord\r\n','7',2,'00000000000000000000000',26,'Mme','2','','0','0',3,NULL,'0'),(6211,'LANNEAU','Talia','','','','','','','','','','','','','','','06 12 33 91 33 ','','','','','','0','Souhaite premirement qu\'une personne vienne faire le ménage de fond en comble dans son appartement de 40 metres carré, si possible.\r\nElle est à Marseille\r\nMerci','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'1'),(6212,'KATTAR','Guillaume','','103 Rue Verrochio',' Le Mandarin - Bat F- 335','','34000','MONTPELLIER','F','6','335','','','','','04.67.64.22.56','0617021038','','06.19.76.36.81','','300','guillaume_kattar@hotmail.com','1','Chien.Prestation de ménage et repassage de 2 * 2 heures.\r\nPrestation standard.\r\nClient rarement présent.\r\nIl faut gérer le ménage, l\'entretien du linge et le repassage en totale autonomie. Produits d\'entretien dans les WC. Aspirateur dans le placard de l\'entrée. Pour éviter de marcher sur les poils de chien il faut commencer par l\'aspirateur.De temps en temps laver intérieur des placards. Descendre les poubelles et les sortir. Vitres.','1',2,'00000000000000000000000',9,'Mr','1','2','1','0',1,NULL,'0'),(6213,'AMRHEIN DOMIFRANCE','Stéphanie','',' 22 Rue Saint Amand','','','75015','PARIS','','','','','','','','0140622311','','','','','','stephanieamrhein@gmail.com','1','Fréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Le soir\r\n','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(6214,'LOVITON DOMIFRANCE','Brigitte','',' 19 Rue De Sevres','','','75006','PARIS','','','','','','','','0142223974','','','0142226916','','','b.mercier@loviton.net','1','Fréquence du besoin : 4h/semaine\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6215,'EYRIES DOMIFRANCE','Mélanie','','65 Rue De Wattignies','','','75012','PARIS','','','','','','','','','0609795682','','','','','melanie.eyries@free.fr','1','Mlle \r\nFréquence du besoin : 2h/semaine\r\n','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6216,'COUé','','','','','','75018','','','','','','','','','','0661413030','','','','','','0','2H','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6217,'FABRE DOMIFRANCE','Benjamin','','175 Bd Voltaire','','','75011','PARIS','','','','','','','','','0611528975','','','','','bfabre@gmail.com','1','Fréquence du besoin : 4h/semaine\r\nNombre de pièces sèches : 2\r\nSurface : 50 m carré\r\n','',2,'00000000000000000000000',0,'Mr','1','','0','0',0,NULL,'1'),(6218,'HERMANN','','','','','','95100','ARGENTEUIL','','','','','','','','0950273886','','','','','','gestion@cbcdeveloppement.fr','0','','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6219,'AMMAR','','','','','','92600','ASNIERES SUR SEINE','','','','','','','','','0660366155','','','','','','0','2H de prestation par semaine\r\n','C',2,'00000000000000000000000',2,'Mme','2','','0','1',3,NULL,'1'),(6220,'HERMANT','Christelle','','73 Rue De La Chapelle','','','59600','ELESMES','','','','','','','','0327624722','0683263644','','','','RICHET','','0','','1',1,'13507001888801897190250',44,'Mme','1','1','0','0',1,NULL,'0'),(6221,'GOUYACHE DOMIFRANCE','Sarah','','','','','13005','MARSEILLE','','','','','','','','','0680277694','','','','','sgouyache@hotmail.fr','0','Mlle GOUYACHE Sarah\r\nAdresse : 122 rue ferrari\r\nCommune : 13005 MARSEILLE 05\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : sgouyache@hotmail.fr\r\nTel fixe : 0680277694\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13005 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 3h/semaine\r\nSes préférences pour être rappelé : Le soir\r\nRepassage pour : 1 adultes\r\nType de fer : Fer à vapeur\r\nType de bien : Appartement\r\nNombre de pièces sèches : 1\r\nSurface : 40 m carré\r\nAnimaux : Chat\r\nCommentaires supplémentaires : 3h par semaine\r\n','',2,'00000000000000000000000',26,'Mlle','2','','0','1',0,NULL,'1'),(6222,'CHECINSKI','Romuald','','1 Rue De Rochambeau','','','57500','SAINT AVOLD','','','','','','','','0387290258','0660988635','','0387294018','','','directeur@clinique-st-nabor.com','0','','5',4,'00000000000000000000000',31,'Mr','1','','0','0',1,NULL,'0'),(6223,'MOUACHA','Fatima','','19 Clos Du Pre','','','57530','COUCELLES CHAUSSY','','','','','','','','0965382088','0677573490','','','','','','0','','1',2,'00000000000000000000000',31,'Mme','1','','0','1',1,NULL,'0'),(6224,'EVARISTO','Veronique','','9 Avenue De La Liberte','','','57330','VOLMERANGE LES MINES','','','','','','','','0382502591','0680620565','','','0966007237','','','0','','3',4,'00000000000000000000000',31,'Mme','1','','0','0',1,NULL,'0'),(6225,'ALVES-ORTIN ','Patrick & Magali','','170 Allée De La Sarriette','','','34980','SAINT GELY DU FESC','','','','','','','','0467278656','06 27 89 63 54','','','','301','','0','3h 1fois/semaine.Faire repassage.La cuisine: poussière et sol. Ne JAMAIS faire les chambres des enfants.Produits d\'entretien:cuisine.Aspirateur:couloir.Seau+serpillère:débarras à côté cuisine.Planche à repasser et fer à repasser: Débarras à côté cuisine.Centrale vapeur.Chien et Chat','2',2,'00000000000000000000000',9,'Mme','1','2','1','0',2,NULL,'0'),(6226,'','','','100 Avenue Salvador Allende Bp','','','79000','NIORT CEDEX 09 ','','','','','','','','','05 49 32 35 64 ','','','','',' http://www.serena-sap.fr ','0','','',2,'00000000000000000000000',46,'SERENA','2','','0','0',0,'','0'),(6227,'ROULAUD','Sonia','','626 Chemin Des Pouses','','','34570','MONTARNAUD','','','','','','','ALARME','0499650089(pas donner)','06 63 35 13 84 (++++)','','','','','soniaroulaud@live.fr','0','Produits d\'entretien dans la buanderie,et planche et fer à repasser dans le dressing.\r\n\r\nMénage standard dans toute la maison.\r\nRepassage','4',2,'00000000000000000000000',9,'Mme','1','1','0','0',3,NULL,'0'),(6228,'BOUTIN','Stéphanie','','','','','75013','PARIS','','','','','','','','','0622031409','','','','ROUAS','stephanie.boutin@free.fr','1','DE LA PART DE MR ROUAS','',2,'00000000000000000000000',2,'Mme','2','1','0','1',0,NULL,'1'),(6229,'ERMENEG DOMIFRANCE','Nathalie','','48 Avenue Jean Moulin','','','75014','PARIS','','','','','','','','0140956031','','','','','',' nathalie.ermeneg@orange.fr','1','Ses préférences pour être rappelé : Le matin\r\nRepassage pour : 2 adultes\r\n1 enfants\r\nType de fer : Centrale vapeur\r\nPréf. pour les interventions : Samedi,\r\n\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6230,'BENABU DOMIFRANCE','Grégory','',' 41 Rue Cherche Midi','','','75006','PARIS','','','','','','','','','0698986944','','','','','gregory.benabu@gmail.com','1','Fréquence du besoin : 2h/semaine\r\nCommentaires supplémentaires : 1h30 par semaine','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6231,'MAINHAGUIET','Isabelle','','1 Rue André Gide','','','75015','PARIS ','','','','','','','','','0608319220','','','','','busclam92@sfr.fr','1','Fréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Le soir\r\nsurface : 70 m carré\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6232,'DELERUE','','','','','','75014','PARIS','','','','','','','','','','','','','','vdelerue@gmail.com','1','2H','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(6233,'GAILLARD DOMIFRANCE','Aurélie','','75 Boulevard Voltaire','','','75011','PARIS','','','','','','','','','0681828187','','','','','aurel_gaillard@hotmail.com','1','Fréquence du besoin : 3h/semaine\r\nSurface : 60 m carré','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6234,'SERVADIO DOMIFRANCE','Rene','','37 Avenue Jean Jaures','','','75019','PARIS','','','','','','','','0140030823','','','','','','rene.servadio@sfr.fr','1','Fréquence du besoin : 6h/semaine\r\nSes préférences pour être rappelé : Le soir\r\nSurface : 63 m carré\r\nCommentaires supplémentaires : 2 fois 3h \r\naimerait être contacté par mail\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6235,'RENARD DOMIFRANCE','Bertrand','','29 Rue Boussaingault','','','75013','PARIS','','','','','','','','','0627226367','','','','','bertrandrenard@free.fr','1','Fréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Le soir\r\nSurface : 55 m carré\r\nAnimaux : oiseaux\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6236,'KASSABI DOMIFRANCE','Hadda','','9 Residences Des Coquelicots ','','','92000','NANTERRE','','','','','','','','','0650125791','','','','','hadda221172@hotmail.fr','1','Fréquence du besoin : 2h/semaine.\r\nPréférence pour être rappelée: le soir\r\nSurface : 80 m carré\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6237,'MAUREL DOMIFRANCE','','','','','','13008','MARSEILLE','','','','','','','','0491722409','','','','','','mkupferle@sfr.fr','0','Mme MAUREL Moni\r\nAdresse : 30 allée Granados\r\nCommune : 13008 MARSEILLE 08\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : mkupferle@sfr.fr\r\nTel fixe : 0491722409\r\nService : Menage\r\nCommune d\'intervention : 13008 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nCommentaires du dépositaire : entretien ménage aspirateur, serpillère et poussières\r\nSes préférences pour être rappelé : Toute la journée\r\nType de bien : Appartement\r\nNombre de pièces sèches : 3\r\nSurface : 75 m carré\r\nAnimaux : Chien\r\nCommentaires supplémentaires : 2 chiens non dangereux','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6238,'GRANDSART DOMIFRANCE','Xavier','','44 Rue Gassendi','','','75014','PARIS','','','','','','','','0689980593','','','','','','x.grandsart@free.fr','1','Fréquence du besoin : 3h/semaine\r\nSurface : 50 m carré\r\nPréf. pour les interventions : Matinée\r\nCommentaires supplémentaires : intervention tous les jours de la semaine\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6239,'FABRE DOMIFRANCE','Benjamin','','175 Bd Voltaire','','','75011','PARIS','','','','','','','','','0611528975','','','','','bfabre@gmail.com','1','Fréquence du besoin : 4h/semaine\r\nSurface : 50 m carré','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6240,'NOEL DOMIFRANCE','Emmanuelle','','','','','13012','MARSEILLE','','','','','','','','','','','','','','','0','Nom du dépositaire : Mme NOEL Emmanuelle\r\nAdresse : 8 avenue beau plan\r\nCommune : 13012 MARSEILLE 12\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : mauve62@hotmail.fr\r\nTel fixe : 0612985026\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13012 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 8h/semaine\r\nSes préférences pour être rappelé : Toute la journée\r\nRepassage pour : 2 adultes\r\n1 enfants\r\nType de fer : Fer à vapeur\r\nType de bien : Maison/Villa\r\nNombre de pièces sèches : 3\r\nSurface : ? m carré\r\nAnimaux : Chien, Chat\r\nCommentaires supplémentaires : 8h en 2 fois 4h par semaine.chiens non dangereux','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6241,'TAIEB DOMIFRANCE','Jean Raymond','','41 Bl Henri Selier','','','92150','SURESNES','','','','','','','','','0662813894','','','','','jrtaieb@hotmail.fr','1','2h/semaine\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6242,'LECHAUDEL DOMIFRANCE','Didier','','','','','92400','COURBEVOIE','','','','','','','','','0662078180','','','','','didier_92000@yahoo.fr','1','Surface : 44 m carré\r\nPréf. pour les interventions : Jeudi,\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6243,'D\'AUBERT DOMIFRANCE','Christine ','','65, Rue De Javel','','','75015','PARIS 15','','','','','','','','0145759808','','','','','','christine.daubert@orange.fr','1','4h. 170m²','8',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6244,'MARKOVIC DOMIFRANCE','Suzana','','12 Rue Joseph Kosma','','','75019','PARIS ','','','','','','','','','0607998476','','','','','suzanadrien@yahoo.fr','1','4h. 70 m²','0',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6245,'CHOIRAT DOMIFRANCE','Yannick','','4 Rue Bretonneau','','','75020','PARIS','','','','','','','','','0661902557','','','','','yannickchoirat@noos.fr','1','2h/2 semaines\r\n50 m²','0',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6246,'GUITON DOMIFRANCE','David','','195 Rue Du Faubourg St Honore','','','75008','PARIS','','','','','','','','','0680307805','','','','','dguiton@fr.ibm.com','1','10h. 120 m²','6',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6247,'OLEJNICZAK','Samantha','','80 Bld De Reuilly','','','75012','PARIS','B','8','FD D','18A67','','','','','0671041341','','','','','akkiko64@aol.com','1','DOMIFRANCE','9',2,'00000000000000000000000',2,'Mlle','2','','0','0',1,NULL,'0'),(6248,'SCHMITT DOMIFRANCE','Valerie','','98 Rue Jean Jaures','','','92300','LEVALLOIS PERRET','','','','','','','','','0662132161','','','','','oschmitt3@wanadoo.fr','1','4h. 166 m²','6',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6249,'MERCIER DOMIFRANCE','Melina','','34 Rue Stephenson','','','75018','PARIS','','','','','','','','','0643602040','','','','','melinamercier@gmail.com','1','2h tous les jours en matinée. 38 m²','0',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6250,'KLEIN','','','48 Avenue Philippe Auguste','','','75011','PARIS','D','1','G','22B49','','','OUI','','06 61 54 84 30 ','','','','LOMBRY','','0','Elle aura besoin de vos services dans un premier temps, ponctuellement, et\r\nensuite à partir du mois de septembre, 3 heures par semaine.\r\n\r\nMerci de bien vouloir la rappeler -\r\n','B',2,'00000000000000000000000',2,'Mme','2','1','0','0',3,NULL,'0'),(6251,'GUIBERT','Delphine','','25 Rue Paul Bert','','','92700','COLOMBES','B','5','GAUCH','','','','OUI','0141320267','06 63 86 03 68','','','','PIN','delphine_falconnet@hotmail.com','0','','1',1,'30004003670000229410219',2,'Mme','2','1','0','0',2,NULL,'0'),(6252,'NEMIROVSKI DOMIFRANCE','Laurent','','26 Rue D\'hautpoul','','','75019','PARIS','','','','','','','','','0685172676','','','0603357730','','nemir@free.fr','1','2h. 185m²','0',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6253,'GABALI DOMIFRANCE','Gil','','9 Rue Ligner','','','75020','PARIS','','','','','','','','','0614043374','','','','','gil.gabali@hotmail.fr','1','4h.\r\nentretien ménager courant (poussière, vitre, vaisselle époustage, serpillère, balayage, etc)','0',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6254,'MR DUMERVAL','Jean','','78 Rue De Lourmel','','','75015','PARIS','','2','','B2357A','','','oui','04 75 36 64 02','06 87 47 44 93','','','','','','0','','8',2,'00000000000000000000000',2,'FORMATION','2','','0','1',2,NULL,'0'),(6255,'LAFUMAT','Claude','','54 Bis Rue De La Figairasse','Rés. Le Marly - Bât. B','','34070','MONTPELLIER','B','5','','0206','','','','04.34.00.47.38','06 67 64 69 25','','','','3','','0','Presta tous les 15 jours\r\nBus n°11\r\nProduits d\'entretien dans le placard de la cuisine et dans la salle de bain.\r\nAspirateur dans le placard du hall d\'entrée. Seau+serpillère dans la cuisine Planche à repasser dans le placard de la cuisine. Fer à repasser dans les WC sur une étagère.\r\nMénage standard dans toute la maison. Laver la plaque de cuisson+ lavabo.SAlle de bain= laver la baignoire + lavabo. WC = javel. Chambre = SWIFFER\r\nSalon = poussière. Passer l\'aspirateur et la serpillère dans toute la maison.','1',2,'00000000000000000000000',9,'Mme','1','2','1','0',1,NULL,'0'),(6256,'GOISBEAULT','Tiphaine','','37 Rue Des Lilas','','','75019','PARIS','','5','GAUCH','712B','','','OUI','0173745818','06 16 13 05 43 ','','','','','malotyph2006@yahoo.fr','1','2 heures de menage par semaine à commencer tres vite.\r\n\r\nElle demande un contact téléphonique car elle n\'est pas souvent chez elle\r\n','B',2,'00000000000000000000000',2,'Mme','2','','0','1',1,NULL,'0'),(6257,'GALIBERTI','','','','','','13008','MARSEILLE','','','','','','','','','0660226305','','','','','galiberti.christophe@neuf.fr','0','om : Mme GALIBERTI \r\nCode postal : 13008\r\nTéléphone : 0660226305\r\nRecherche 4H de prestation par semaine','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'1'),(6258,'BENYOUGIL DOMIFRANCE','Aouatif','','','','','13014','MARSEILLE','','','','','','','','','0617274987','','','','','benyougil@laposte.net','0','Nom du dépositaire : Mme BENYOUGIL Aouatif\r\nAdresse : rue picon bat G4\r\nCommune : 13014 MARSEILLE 14\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : benyougil@laposte.net\r\nTel fixe : 0617274987\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13014 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Toute la journée\r\nRepassage pour : 2 adultes\r\n2 enfants\r\nType de fer : Centrale vapeur\r\nType de bien : Appartement\r\nNombre de pièces sèches : 3\r\nSurface : 56 m carré\r\n','',2,'00000000000000000000000',26,'Mme','2','','0','1',0,NULL,'1'),(6259,'GASTARD','Caroline','','','','','13012','MARSEILLE','','','','','','','','','','','','','','caroline.gastard@yahoo.fr','0','Nom : Mme Caroline GASTARD\r\nCode postal : 13012\r\nTéléphone : \r\nRecherche 2H de prestation par semaine','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6260,'PAULHAN','Frédérique','','31 Rue Floralia','','','13009','MARSEILLE','31','5','','0798','','','','04 13 63 69 80','06 73 89 79 31 ','','','','','','0','Madame PAULHAN Frédérique\r\nDomicile : 04 13 63 69 80 Portable : 06 73 89 79 31 \r\n13009 MARSEILLE 9\r\n','9',2,'00000000000000000000000',26,'Mr','1','','0','0',2,NULL,'0'),(6261,'DUBUISSON','','','','','','','','','','','','','','','04 91 88 12 91','06 10 09 70 13 ','','','','','','0','Madame DUBUISSON\r\nDomicile : 04 91 88 12 91 Portable : 06 10 09 70 13 \r\n\r\nSouhaite avoir des renseignements , serait interessée par une femme de ménage pour 4 hres par semaine , tous les 15 jours.\r\nMerci\r\n\r\nAppel pour Agence Bouche du Rhône (13)\r\n\r\nAppel reçu le samedi 22 mai 2010 à 08:44\r\n','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6262,'HEMAIDIA DOMIFRANCE','Ines','','','','','13014','MARSEILLE','','','','','','','','','0601048800','','','','','inestayssim@live.fr','0','Nom du dépositaire : Mme HEMAIDIA Ines\r\nAdresse : 29bd alphonse allais\r\nCommune : 13014 MARSEILLE 14\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : inestayssim@live.fr\r\nTel fixe : 0601048800\r\nService : Ménage et (ou) repassage à domicile\r\nCommune d\'intervention : 13014 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 4h/semaine\r\nSes préférences pour être rappelé : Toute la journée\r\nRepassage pour : 2 adultes\r\n1 enfants\r\nType de fer : Centrale vapeur\r\nType de bien : Appartement\r\nNombre de pièces sèches : 3\r\nSurface : 50 m carré\r\nPréf. pour les interventions : Lundi, Fin d\'après-midi\r\nCommentaires supplémentaires : 4h par semaine\r\n','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6263,'LACAERIN-GAUTHIER DOMIFRANCE','Caroline','','','','','13008','MARSEILLE','','','','','','','','','','','','','','','0','Il s\'agit de Mme LACAZE\r\n\r\nNom du dépositaire : Mme GUERIN-GAUTHIER Caroline\r\nAdresse : 41 rue roumanille\r\nCommune : 13008 MARSEILLE 08\r\nRégion : Provences Alpes Cote d\'azur\r\nEmail : caro6975@hotmail.com\r\nTel fixe : 0683972494\r\nService : Menage\r\nCommune d\'intervention : 13008 MARSEILLE\r\nType de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nCommentaires du dépositaire : ménage hebdomadaire : chambre, salle commune, cuisine, salle de bain, wc, balcon\r\nSes préférences pour être rappelé : Le soir\r\nType de bien : Appartement\r\nNombre de pièces sèches : 2\r\nSurface : 60 m carré\r\nCommentaires supplémentaires : intervention de 8h 15 à 10h 15','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6264,'MME LAMTRONG','','','','','','75018','PARIS','','','','','','','','09 54 92 17 80','06 63 95 48 71','','','','','','0','SMART EXPERIENCE','',2,'00000000000000000000000',2,'FORMATION','2','','0','1',0,NULL,'0'),(6265,'LAMBERT','Christelle','','18 Rue Gabriel Peri ','','','92300','LEVALLOIS-PERRET','B','2','DROIT','','14A09','','NON','','0688810043','','','','','c.boyault82@gmail.com','1','2H 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Lisle','','','33700','MERIGNAC','','','','','','','','0556344725','0684118974','','','','','','0','','2',2,'00000000000000000000000',23,'Mme','1','','0','0',2,NULL,'0'),(6272,'FOURS','Stefany','','33 Rue De La Clarté','','','22700','PERROS GUIREC','','','','','','','','02 96 91 68 60','06 17 66 38 21','','','','COMMERCANT','','0','','1',2,'00000000000000000000000',30,'Mme','2','3','0','1',2,NULL,'0'),(6273,'DEBENNE','Sabine','','2 Chemin D\'houdain','','','59570','SAINT WAAST LA VALLEE','','','','','','','','0327669224','','','','','','','0','FACTURES PAR MAIL','1',1,'15629026900001091124095',44,'Mme','1','','0','0',1,NULL,'0'),(6274,'GROENINCK','Isabelle','','15 Rue De La Verniche','','','45760','BOIGNY SUR BYONNE','','','','','','','','0238759122','0672871237','','','','','pascal.groeninck@wanadoo.fr','0','','1',2,'00000000000000000000000',46,'Mme','1','','0','0',0,'','0'),(6275,'ROMATIF DOMIFRANCE','Alexandra','','Avenue Du Maine','','','75014','PARIS','','','','','','','','','0660232182','','','','','alex.romatif@voila.fr','1','Type de besoin : Régulier\r\nFréquence du besoin : 2h/semaine\r\nCommentaires du dépositaire : Ménage et entretien:\r\nsanitaires, cuisine, sols, poussières\r\nSes préférences pour être rappelé : Le soir\r\nType de bien : Appartement\r\nSurface : 60 m carré\r\n','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(6276,'SAPRE0000074385 ','Service Facturation','','100 Avenue Salvador Allende Bp','Bp 89139','','79000','NIORT CEDEX 09','','','','','','','','0238678264','','','','','','fabie.bedu@wanadoo.fr','0','Bedu Fabienne\r\nLes Danjoux\r\nRoute D\'Arrabloy\r\n45500 Gien','',2,'00000000000000000000000',46,'SERENA','1','','0','0',0,'','0'),(6277,'FHAL DOMIFRANCE','Florence','','14 Rue De Rémusat','','','75016','PARIS','','','','','','','','','0670859415','','','','','ffhal@live.fr','0','Fréquence du besoin : 5h/semaine\r\n\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6278,'VALLEE DOMIFRANCE','Emmanuel','','51 Rue Du Commerce','','','75015','PARIS','','','','','','','','','0679459211','','','','','eml75015@yahoo.fr','1','Fréquence du besoin : 2h/semaine','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6279,'PARNIERE','Gisselle','','4 Rue De L\'hirondelle De Mer','','','44700','ORVAULT','','','','','','','','0953460270','0629285883','','','','','gisselleb@hotmail.com','1','','0',2,'00000000000000000000000',14,'Mme','1','','0','0',2,NULL,'0'),(6280,'BERTRAND','Jean Baptiste','','130 Boulevard Du Montparnasse','','','75014','PARIS','COUR','5','DROIT','86420','','','Lacoste','','0661142795 (homme)','','','0698823146 (femme)','BERTRAND','bertrand_jb@yahoo.fr','1','2H/S. SOLS EN BOIS (CHAMBRE+SALON) NE SUPPORTENT PAS L\'EAU. DONC UNIQUEMENT ASPIRATEUR. PAS D\'EAU NON PLUS SUR LA TABLE DU SALON.','8',4,'00000000000000000000000',2,'Mr','2','1','0','0',1,NULL,'0'),(6281,'KIEFER DOMIFRANCE','Thierry','','1 Rue Boyer','','','75020','PARIS','','','','','','','','','0616414028','','','','','tkiefer@free.fr','1','Fréquence du besoin : 2h/semaine\r\nSes préférences pour être rappelé : Toute la journée\r\nSurface : 60 m carré\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6282,'DALI DOMIFRANCE','Tarick','','76, Rue De La Colonie','','','75013','PARIS','','','','','','','','',' 0609178363','','','','','tdali@cegetel.net','1','Fréquence du besoin : 3h/semaine\r\nCommentaires du dépositaire : Un grand nettoyage de l\'appartement avant du ménage régulier.\r\nSes préférences pour être rappelé : Toute la journée\r\nNombre de pièces sèches : 4\r\nSurface : 110 m carré\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6283,'DUC DOMIFRANCE','Patrick','','50 Bd De Strasbourg','','','75010','PARIS','','','','','','','','0153724209','','','','','','wilfridfohr@voila.fr','1','Fréquence du besoin : 4h/semaine\r\nSes préférences pour être rappelé : Toute la journée','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6284,'MOCRETTE DOMIFRANCE','Céline','','118 Rue Rambuteau','','','75001','PARIS','','','','','','','','','0610046772','','','','','celineontheweb@free.fr','1','Fréquence du besoin : 5h/mois\r\nCommentaires du dépositaire : 2H30 tous les quinze jours\r\nSes préférences pour être rappelé : Le soir\r\nCommentaires supplémentaires : intervention tous les jours sauf le lundi\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6285,' OLIVIER DOMIFRANCE','Fabrice','','7 , Rue Lantiez','','','75017','PARIS','','','','','','','','','0675474697','','','','','fabrice9olivier@gmail.com','1','Fréquence du besoin : 4h/semaine\r\nSes préférences pour être rappelé : Le week-end\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6286,'BRANGIER TROUVEA','Philippe','','21 Bd Anatole France','','','92190',' MEUDON','','','','','','','','','0668360544','','','','','phbrangier@orange.fr','1','Ses commentaires : En semaine, en mon absence\r\n(Tel après 18h sur portable SVP)\r\n','',2,'00000000000000000000000',2,'Mr','1','','0','1',0,NULL,'1'),(6287,'DE MUIZON DOMIFRANCE','Jean','','57 Rue Des Morillons','','','75015','PARIS ','','','','','','','','0142921932','0662476790','','','','','jmuizon@aol.com','1','Ses préférences pour être rappelé : Toute la journée\r\nSurface : 80 m carré\r\nCommentaires supplémentaires : 3h par semaine\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6288,'EYCHENNE','Alexis','','','','','92500','RUEIL MALMAISON','','','','','','','','01 56 20 50 00','06 22 50 14 64 ','','','','','','0','Désire que vous le rappeliez car il aurait besoin de 2h de ménage par\r\nsemaine.\r\n\r\nMerci.\r\n','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6289,'HILDEBRAND DOMIFRANCE','Linda','','22 Rue De Civry','','','75016','PARIS','','','','','','','','0173718732','','','','','','ldelagasca@yahoo.fr','1','2H/SEM 2 PIECES 55M² PREF JEUDI ET VEND MATIN','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6290,'SABAG DOMIFRANCE','Virgine','','20 Rue Du Regard','','','75006','PARIS','','','','','','','','','0624770101','','','','','vinasvs@hotmail.com','0','2H/SEM 38M² PREF MERC MATIN','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6291,'CHAMPEY DOMIFRANCE','Thibaut','','13 Rue Du Delta','','','75009','PARIS','','','','','','','','','0662094601','','','','','thibaut.champey@free.fr','0','4H/SEM 90M² FDS','',2,'00000000000000000000000',2,'Mr','2','','0','1',0,NULL,'1'),(6292,'VALLETTE VIALLARD DOMIFRANCE','Karine','','12 Ave René Boylesve','','','75016','PARIS','','','','','','','','',' 0622693626','','','','','karine.valletteviallard@orange.fr','1','Ses préférences pour être rappelé : Le soir\r\nSurface : 60 m carré\r\nCommentaires supplémentaires : Intervention souhaitée en semaine\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6293,'SEIDI','Bintou','','','','','75019','','','','','','','','','','0645430606','','','','','binty19@hotmail.fr','1','2H/S ','',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(6294,'BELISE ','Magaelle','','','','','','','','','','','','','','','06 14 22 69 24 ','','','','','','0','Souhaitait connaitre vos tarifs de prestation. \r\n\r\nMerci de la rappeler \r\n\r\n','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6295,'HERPET','Sandrine','','167 Rue De La Croix Du Sud','Le Mermoz - Bat E3','','34000','MONTPELLIER','E3','2','','','','','','','0609795280','','','','HERPERT','herpet.sandrine@wanadoo.fr','1','110m².\r\n1WC + 1 SDB\r\nPresta standard\r\nNe pas faire bureau\r\n','1',2,'00000000000000000000000',9,'Mlle','1','1','0','0',2,NULL,'0'),(6296,'HAGEGE','Testfactureemail','','56 Rue Charles Infroit','','','94500','CHAMPIGNY SUR MARNE','','','','','','','','','','','','','','carolinehagege@free.fr','1','','1',1,'00000000000000000000000',21,'Mme','1','','0','0',2,NULL,'0'),(6297,'BRAULT','Estelle','','6 Av Du Petit Pont ','','','91440','BURES SUR YVETTE ','','','','','','','','0169079291','0679441883','','','','','estbrault@free.fr','0','6 Av du Petit Pont\r\n91440 Bures sur Yvette tel 0169079291','2',2,'00000000000000000000000',10,'Mme','2','','0','0',1,NULL,'0'),(6298,'GUILLAIN','Blandine','','45 Rue Du Moulin De La Pointe','','','75013','PARIS','','1','','3478','','','OUI','09 54 51 84 71','0620777926','','0145595019','','','bguillain@gmail.com','1','3H. ','9',4,'00000000000000000000000',2,'Mme','2','1','0','0',3,NULL,'0'),(6299,'FAGGIANELLI','Dominique','','7 Place Falguière','Ile-de-france','','75015','PARIS ','','','','','','','','','0611751920','','','','','dfaggianelli@free.fr','1','Ses préférences pour être rappelé : Le soir\r\nSurface : 60 m carré\r\nAnimaux : Chat\r\nPréf. pour les interventions : Mardi,\r\nMerci d\'avance de contacter Mme Dominique FAGGIANELLI dans les plus brefs délais\r\nBien Cordialement,\r\n','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(6300,'VEREMME-GUILLET','Vincent','','37 Rue De La Profondine','','','44230','ST SEBASTIEN / LOIRE','','','','','','','','','','','','','','','0','Ami de Mme Roman','6',2,'00000000000000000000000',14,'Mr','1','','0','1',1,NULL,'0'),(6301,'ROUET','','','5 Rue Rigaud','','','34000','MONTPELLIER','','','','','','','','','06.87.97.63.20','','','','','','0','','1',2,'00000000000000000000000',9,'Mr','1','','0','0',0,NULL,'1'),(6302,'DU FRETAY','','','2 Impasse Des Landes Notre Dam','','','44800','SAINT HERBLAIN','','','','','','','','02.40.76.30.27','06.11.72.15.48','','','','','','0','','',2,'00000000000000000000000',14,'Mme','1','','0','1',2,NULL,'0'),(6303,'MAIF - DOSSIER M 100525445 D','Client : Michel','','Serena Assistance','100 Avenue S. 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Poussières et aspiration des sols partout.\r\n\r\n1 fois par semaine : sols à nettoyer avec Ajax (surtout pièces carrelées, salon + chbre + dressing avec parquet donc aspi suffisant car les clients ne sont jamais en chaussures chez eux)\r\n\r\nProduits sous évier cuisine. Chiffons et éponges dans carton placard du couloir. Aspi dans placard du couloir (avec sacs).','2',1,'30003040640005071212576',2,'Mme','2','','0','0',1,NULL,'0'),(6557,'AGNESE','Veronique','','211 Rue Des Boutons D\'or','','','34980','SAINT GELY DU FESC','','','','','','','','04.67.67.09.66','','','','','','veronique.agnese@ac-montpellier.fr','1','Facture par mail\r\namie benoît et virginie\r\nProduits d\'entretien dans le placard de la cuisine. Balayage + serpillère partout. Poussière et vitres ( roulement) Salle de bain + WC. 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Si il y a assez de temps faire les poussières.','1',2,'00000000000000000000000',9,'Mr','1','3','0','0',1,NULL,'0'),(6586,'CHALON','Olivier','','1358 Chemin Des Libellules','','','34170','CASTELNAU-LE-LEZ','','','','','','','','0951738029','06.15.49.86.26 (M)','','0607841879','0615552400(Mme +++)','','chalon_olivier@yahoo.fr','0','Maison de 200m² = ménage seulement\r\n2 SdB+ 2 WC (atn ne rien gratter avec éponge)\r\nFAIRE LE BAS DE LA MAISON ESSENTIELLEMENT AINSI QUE L\'ESCALIER ET LA SDB DU HAUT SI TEMPS\r\nAucun produit sur TV\r\nNettoyer gamelle chat\r\nFaire cellier\r\n','5',1,'13506100001732321500041',9,'Mr','1','1','0','0',3,NULL,'0'),(6587,'PEDURAND','Jules','','30 Avenue Du Général De Gaulle','','','94170','LE PERREUX SUR MARNE','','1','','02654','2654','','','','','','','','','','0','SMARTBOX','1',2,'00000000000000000000000',21,'Mr','1','','0','1',2,NULL,'0'),(6588,'MERCERON','','','La Haute Grohinière','','','44390','CASSON','','','','','','','','0240776228','','','0240776458','','','','0','Connait Mme Deforge depuis 20 ans. 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Faire tous les lits. \r\nVENDREDI = Ménage rapide en bas. le reste ménage standard.\r\nNE JAMAIS LAISSER DES PRODUITS MENAGERS A LA PORTE DES ENFANTS. Remettre tous les produits à leur place. Sortir les poubelles. il y a une poubelle la haut pour les couches de bébé.','4',1,'13506100009330407200005',9,'Mr','1','1','0','0',3,NULL,'0'),(6599,'PREVOST','François','','4 Chemin De Fontenay','','','91460','MARCOUSSIS','','','','','','','','0164497504','0613414242','','0618772411','','','fprevost2@wanadoo.fr','1','le chemin de fontenay est au croissemnt de la route de brie et rue de l\'orme entrée par portail juste avt le numéro 4\r\nobligation pour l\'employé d\'enclencher l\'alarme avec son code perso en quittant le domicile.\r\nAlarme code pass','0',1,'10278062740002014200389',10,'Mr','2','','0','0',1,NULL,'0'),(6600,'FABRE/ M. 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Poussière partout, Faire WC salle de bain et chambre à chaque prestations. De temps en temps faire le sous sol et l\'escalier.','2',4,'00000000000000000000000',9,'Mme','1','','0','0',3,NULL,'0'),(6603,'MENAGE','','','','','','34000','MONTPELLIER','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',9,'FORMATION','1','','0','0',2,NULL,'0'),(6604,'LAFFONT','Isabelle','','30, Av Centrale','','','91190','GIF SUR YVETTE','','','','','','','oui','0160122719','0671608006','','0637889358','0624673217','','ta.p@free.fr','1','chien petit\r\nMr TA','1',2,'00000000000000000000000',10,'Mme','2','','0','0',1,NULL,'0'),(6605,'AMELON','Brigitte','','6, Rés Chateau De Courcelle','','','91190','GIF SUR YVETTE','6','3ème','gauch','appt 111','','','','0169829891','0680594085','','0130524121','','','brigitteamelon@hotmail.com','1','new nber: 0169829891\r\n\r\nfiche entretien maison à disposition.','1',2,'00000000000000000000000',10,'Mme','2','','0','0',1,NULL,'0'),(6606,'BOULAIN','Erwan','','17 Rue De Chateaudun','','','35000','RENNES','','2','','','','','oui','0981207001','0658049901','','','','','se.boulain@gmail.com','1','','1',1,'30004011070000023159756',12,'Mr','2','','0','0',1,NULL,'0'),(6607,'KERISIT','','','','','','92130','','','','','','','','','','0660314844','','','','','','0','Recherche 3H de prestation par semaine ','',2,'00000000000000000000000',2,'Mme','2','','0','1',0,NULL,'1'),(6608,'KIELEMOES','','','','','','78400','','','','','','','','','','0615408927','','','','','','0','Demande : Devis pour ménage/repassage Appartement 87 m2 4 personnes (dont 5 chemises/semaine)\r\n','',2,'00000000000000000000000',19,'Mr','1','','0','1',0,NULL,'1'),(6609,'TRUONG','Thi-thuy','','12bis Rue Des Fossès','','','94350','VILLIERS SUR MARNE','','','A','','','','','0157290325','0698394092','','','','','','0','PORTABLE Monsieur : 06.64.38.44.83','3',2,'00000000000000000000000',21,'Mme','1','','0','0',2,NULL,'0'),(6610,'FIEVEZ ','Marie-emmanuelle','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',0,'Mme','1','','0','0',0,NULL,'0'),(6611,'DESMOULIN','Anne Marie','','2 Rue Des Plaines','','','59740','SOLRE LE CHATEAU','','','','','','','','0327593934','0611961547','','','','','','0','','1',2,'00000000000000000000000',44,'Mme','1','','0','0',2,NULL,'0'),(6612,'LAFAYE DE MICHEAUX','Anne','','15 Rue Des Amandiers','','','34570','PIGNAN','','','','','','','','04.67.47.87.60','06.76.94.11.33','','04.67.47.85.87','','','f.lafaye@wanadoo.fr','0','Produits d\'entretien à côté de la cuisine.\r\nMénage standard dans toute la maison. S\'il pleut pas mettre les tapis dehors.LA serpillère seulement à l\'eau chaude, pas de produits.','4',2,'00000000000000000000000',9,'Mme','1','1','0','0',3,NULL,'0'),(6613,'FIEVEZ','Marie Emmanuelle','','5 Bis Rue De La Targette','','','59296','AVESNES LE SEC','','','','','','','','0327467795','','','','','','','0','','4',1,'13507001121228530190964',44,'Mme','1','','0','0',1,NULL,'0'),(6614,'CANO','Valérie','','Chemin Du Mas St Charles','','','66670','BAGES','','','','','','','','0468565573','0660335164','','0468516123','','','valeriecano@free.fr','0','','78',2,'00000000000000000000000',27,'Mme','1','','0','1',2,NULL,'0'),(6615,'BEROUA','Assïa','','55 Rue Jean D\'estiennes D\'orve','','','94170','LE PERREUX SUR MARNE','','1','Droit','','','','','0148771344','0612789501','','0155091781','','','assia.beroua@gmail.com','0','via France Nations','3',2,'00000000000000000000000',21,'Mlle','1','','0','1',1,NULL,'0'),(6616,'SERGENT','Odile','','1 Impasse Des Tonneliers','','','35520','LA MéZIèRE','','','','','','','','0299693924','0666526518','','','','','osergent@aliceadsl.fr','1','','3',2,'00000000000000000000000',12,'Mme','2','','0','0',1,NULL,'0'),(6617,'MARGUET (LANCON)','Pascal','','113 Rue De La Syrah','Rés. Château Cézanne','Villa11','34980','SAINT GELY DU FESC','','','11','diez1234','','','','','06.73.18.31.02','','','','Cartes postales','b.lancon@bpsolar.fr','1','Villa de 93m²\r\nMénage & repassage (5 chemises sur cintres).\r\nCuisine : Prdts sous évier, aspirateur placard à gauche de l\'entrée - Serpillère&seau dans l\'abris extérieur.\r\nSalon : Atn à l\'étagère noire + objets (fragile)\r\nSi pas de repassage faire des fenêtres','2',2,'00000000000000000000000',9,'Mr','1','3','0','0',1,NULL,'0'),(6618,'BONNIOL','Valerie','','6 Rue Des Flamants Roses','','','34920','LE CRES','','','','','','','','0467403649','06.82.34.11.61','','','','','','0','','5',2,'00000000000000000000000',9,'Mme','1','1','0','0',3,NULL,'0'),(6619,'GAUBERT','Laurent','','90 Venelle De Traouidan','','','29470','PLOUGASTEL DAOULAS','','','','','','','','0298402626','0662085188','','0619640121','','LAOT','laurent.gaubert29@gmail.com','0','','2',1,'12906240310852470000176',15,'Mr','1','1','0','0',1,NULL,'0'),(6620,'SOLOVEI','Laurence','','5 Ter Boulevard Des Arceaux','','','34000','MONTPELLIER','','3','Gauch','','','','','0952568326','06.74.28.22.80','','','06.70.75.74.81','','losolovei@gmail.com','0','Produits d\'entretien dans la cuisine. Aspirateur + Seau + serpillère + planche et fer à repasser = dans le placard du couloir.\r\n\r\nFaire le repassage qui est dans la corbeille. Surtout les chemises. Faire la poussière aspirateur et serpillère.','1',2,'00000000000000000000000',9,'Mme','1','','0','0',1,NULL,'0'),(6621,'BERTRANA-SOLER','Eva','','22, Rue Paul Morand','','','66000','PERPIGNAN','','','','','','','','0468667357','0627502612','','0468665001','','','soler.bertrana@gmail.com','0','','2',2,'00000000000000000000000',27,'Mme','1','','0','0',3,NULL,'0'),(6622,'BENAYS','','','3 Impasse De La Fenaison','','','44700','ORVAULT','','','','','','','','','0684041129','','','','','','0','','0',2,'00000000000000000000000',14,'Mme','1','','0','0',1,NULL,'0'),(6623,'BAUDON','Martina','','55 Avenue De Paris','','','94300','VINCENNES','','3ème','Gauch','54B86','','','','','0610826223','','','','','martina.defabrizio@gmail.com','1','traverser 1er immeuble, ','2',2,'00000000000000000000000',21,'Mme','1','','0','1',2,NULL,'0'),(6624,'TERRAMORSI','','','','','','13013','','','','','','','','','',' 0620822094','','','','','terramorsi.martine@neuf.fr','0','Nom : Mme TERRAMORSI\r\nCode postal : 13013\r\nTéléphone : 0620822094\r\nRecherche 2H de prestation par semaine','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6625,'LE SAGE','','','48 Rue Castagnary','','','75015','PARIS','','2','DROIT','4521','','','NON','01 72 38 47 97','06 09 21 18 39 (femme)','','','0633819680 (homme)','COUCAUD','karine_le_sage@yahoo.fr','1','','8',1,'18206002013657930300190',2,'Mme','2','1','0','0',3,NULL,'0'),(6626,'FLAHAULT','Emmanuelle','','3, Avenue Aristide Briand','','','92340','BOURG LA REINE','','RDC','','0347','','','102','0145466515','0610104015','','0176843912','emmanuelle.flahault@renault.co','','manueflahault@yahoo.fr','1','digicode: 0347//#0369 manueflahault@yahoo.fr\r\n\r\n','7',1,'30002008060000042371K25',10,'Mme','2','','0','0',1,NULL,'0'),(6627,'MME ABAOUZ','','','','','','13170','LES PENNES MIRABEAU','','','','','','','','','','','','','','izadubois@hotmail.com','0','Nom :\r\nCode postal :\r\nTéléphone : 0612118169\r\nRecherche 4H de prestation par semaine\r\n','',2,'00000000000000000000000',26,'Mme','1','','0','1',0,NULL,'1'),(6628,'CHAUVET','Valérie','','60 Traverse Pourrière','Villa N°20','','13008','MARSEILLE','','','','','','','','0488088504','0661125367','','','','','valeriechauvet1326@neuf.fr','0','','',1,'30004020500000030905611',26,'Mme','1','','0','0',1,NULL,'0'),(6629,'LALLEMAND','Sabine','','27 Bis Rue Henri Gauthier','','','44200','COUERON','','','','','','','','','0683278985','','0240162694','','','','0','','D',2,'00000000000000000000000',14,'Mme','1','','0','1',2,NULL,'0'),(6630,'VALLOIS','Stéphane','','18 Allée De La Pointe Genète','','','91190','GIF SUR YVETTE','','','','','','','','0950159491','0660623467','','0141483354','','','m.vallois@roxwave.com','1','','1',2,'00000000000000000000000',10,'Mr','1','','0','1',1,NULL,'0'),(6631,'ESCANDE','Andrée','','31 Rue Des Avants Monts','','','34000','MONTPELLIER','','','','','','','','0467521296','','','','','','','0','Superficie à nettoyer environs : 100m²\r\nla clte ne donne pas l\'ensemble de sa maison à nettoyer.Elle fait 1 roulement','1',2,'00000000000000000000000',9,'Mme','1','','0','0',2,NULL,'0'),(6632,'REPASSAGE','','','','','','34000','MONTPELLIER','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',9,'FORMATION','1','','0','0',1,NULL,'0'),(6633,'DELAGE-MORAU','Catherine','','256 Rue Des Sabots D\'hélène','','','34980','SAINT GELY DU FESC','','','','','','','','0467540027','0664847463','','','','','','0','Maison de 170m²\r\nMénage et repassage\r\n5 chbres dont 1 d\'amis à faire sur demande\r\n3 salles de bain (dont 1 sur demande) et 2WC','2',2,'00000000000000000000000',9,'Mme','1','','0','0',1,NULL,'0'),(6634,'GOMEZ','Luc','','7 Allée De L\'hermiton','','','33850','LEOGNAN','','','','','','','','0556641660','0622666909','','0556138636','','','luc.gomez@exedva.fr','0','','1',1,'00000000000000000000000',23,'Mr','1','','0','0',1,NULL,'0'),(6635,'FLANDE ','Céline','','5 Rue Marguerite Durand','','','45000','ORLEANS','','','','','','','','0238726651','0620650413','','','','','celine.flande@free.fr','0','','1',2,'00000000000000000000000',46,'Mme','1','','0','1',0,NULL,'0'),(6636,'TURCOT','','','37 Rue Traversière','','','75012','PARIS','','1','2','490B','7X49','','','01 57 43 30 87','06 87 05 53 51','','','','','','0','','9',2,'00000000000000000000000',2,'Mme','2','','0','1',2,NULL,'0'),(6637,'BERNON','Amandine','','','','','78370','','','','','','','','','','','','','','','','0','Nom : Mme \r\nCode postal : \r\nTéléphone : 0688573965\r\nRecherche 3H de prestation par semaine','',2,'00000000000000000000000',19,'Mme','1','','0','1',0,NULL,'1'),(6638,'REICHER','Et Mr Meret','','25 Rue Allende','','','93400','SAINT OUEN','maison 5','','','8306','','','oui','','06 86 75 27 48 ','','','','','coraline.reicher@gmail.com','0','','C',1,'30066108530001061600143',2,'Mme','2','','0','0',2,NULL,'0'),(6639,'ROUSSEL','Marie','','10 Rue Jacques Prévert','','','34790','GRABELS','','','','','','','','04.67.75.82.07','06.80.54.04.32','','','','ALVES-ORTIN ','marie.roussel@sanofi-aventis.com','1','Presta de ménage uniquement\r\nCuisine standard\r\nSéjour : Atn 2 prises ne fonctionnent plus\r\nChambres : ne pas faire celles à l\'étage\r\nSdB/WC : standard','2',2,'00000000000000000000000',9,'Mme','1','1','0','0',1,NULL,'0'),(6640,'OUDART','Pierre Alain','','81 Rue Des Coteaux Du Parc','','','91180','ST GERMAIN LES ARPAJONS','','','','','','','','0160858862','0658076421','','0156202930','','','pa.truffautivry@gmail.com','1','','A',1,'00000000000000000000000',10,'Mr','1','','0','1',0,NULL,'0'),(6641,'BONNIN','Amélie','','153 Bis Rue Georges Mandel','','','33000','BORDEAUX','','','','','','','','0547335377','0625976725','','','','','ameliebonnin@club-internet.fr','0','IOUH?KN.','3',1,'00000000000000000000000',23,'Mme','1','','0','0',1,NULL,'0'),(6642,'CHENILLAT','','','71 Avenue Ledru Rollin','','','94170','LE PERREUX SUR 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Château Levat','Bât. 3 ','34000','MONTPELLIER','3','3','','','','','','04.67.60.9051','06.78.88.02.85','','','','','enriquenald@gmail.com','1','adresse gps : 42 bis avenue st lazare','1',2,'00000000000000000000000',9,'Mr','1','','0','0',1,NULL,'0'),(6644,'ROUBAUD','Valerie','','13 Rue Massena','','','34170','CASTELNAU-LE-LEZ','','','','','','','','0467729102 +++','06.17.08.53.94 (urgence)','','','','Cartes postales','valerie.rejaunier@9online.fr','0','Maison de 140m²\r\nSANITAIRES : 2 SdB + 2 WC\r\nCuisine standard : plan de travail + micro-ondes\r\nAucun produit sur le piano + chiffon spécial écran TV (Prés TV)\r\nChambres : Faire les miroirs ds chaque chambre + poussière sur les bureaux (ne pas faire les étagères)\r\nSéjour : Auncun produit sur le bois (serpillère jaune spéciale)','5',1,'10268024001675060030060',9,'Mme','1','3','0','0',3,NULL,'0'),(6645,'BALDASSARI','Gwenola','','333 Chemin Des Courèches','','','34690','FABREGUES','','','','','','','','04.34.26.17.06','06.80.35.11.89 (M.)','','04.66.77.44.99','0650317386 (Mme)','','','0','chien.\r\nProduits d\'entretien dans la pièce ou il y a la machine à laver.Aspirateur + seau+serpillère+ planche et fer à repasser dans le placard du couloir.\r\nMénage standard dans toute la maison. + repassage. Faire les lits des enfants. ','4',1,'10057193270005457140143',9,'Mme','1','','0','0',1,NULL,'0'),(6646,'CHABOSY','Brigitte','','3 Rue Des Paquerettes','','','34000','MONTPELLIER','','','','','','','','0467990911','','','','','','','0','Cité Mion','1',2,'00000000000000000000000',9,'Mme','1','','0','1',2,NULL,'1'),(6647,'NIZERY','Elodie','','100 Chemin Des Amandiers','','','34170','CASTELNAU-LE-LEZ','','','','','','','','0467722337','06.11.96.10.81','','','','DESPRETS','philippe.nizery@wanadoo.fr','0','Maison de 200m²\r\n4 WC + 3 SDB\r\n2h de ménage + 4h de repassage environs.\r\nProduits d\'entretien dans la salle de bain. Aspirateur dans la cage d\'escalier. Seau+serpillère dans la cuisine. planche et fer à repasser dans la pièce spécial lingerie. Ménage standard dans toute la maison. Faire et ranger la vaisselle. Repassage à chaque intervention. 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Enlever les toiles d\'araignées. Faire les vitres du salon et salle à manger. 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A - App 12','34','MONTPELLIER','A','2','12','','','','oui','0467716685','06.10.80.24.48','','','','','yozmanu@gmail.com','1','Appartement de 68m²\r\nPrestation de ménage de 2h/sem.\r\nCuisine: Standard\r\nSéjour/Salle à manger : Standard\r\nChambres : En priorité chambre bébé + poussière chambre bébé (ATN fermer porte des chambres => CHAT)\r\nSalle de Bain & WC : standard\r\nProduits d\'entretien : en hauteur dans les WC + sous l\'évier;\r\nMatériel : Placard couloir','1',2,'00000000000000000000000',9,'Mr','1','','0','0',3,NULL,'0'),(7068,'BESSIERES','Claire','','8 Villa Du Borrégo','','','75020','PARIS','','3','GAUCH','','','','','0143582954','0603173064','','','','','','0','','B',2,'00000000000000000000000',2,'Mme','2','','0','0',3,NULL,'0'),(7069,'BRIENNE','','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(7070,'BERGON','Emmanuel','','236 Rue De La Treille','','','34790','GRABELS','','','','','','','','0467508056','0611374081(M. +++)','','','','','','0','','2',2,'00000000000000000000000',9,'Mr','1','','0','0',3,NULL,'0'),(7071,'AUTHELET','Christel','','3 Allée Du Pont Olin','','','94340','JOINVILLE LE PONT','','1ER','','1712','1574','','oui ','0148832267','0662196331','','0149806363','','','','0','','1',2,'00000000000000000000000',21,'Mme','1','','0','0',1,NULL,'0'),(7072,'BOISSEAU ','Karine','','9 Bis Impasse De La Gare','','','91180','SAINT GERMAIN LES ARPAJONS','','','','','','','','0950117782','0685021625','','','','','kboisseau@hotmail.com','0','ATTENTION le 9 bis est en face du parking sur le trottoir du numéro 2.','0',2,'00000000000000000000000',10,'Mme','2','','0','0',2,NULL,'0'),(7073,'GUILBERT','Danièle','','77 Chemin De La Ferté Allay','','','91790','BOISSY SOUS SAINT YON','','','','','','','','0164913168','0663872454','','0169883755',' lionel.guilbert@neuf.fr','','daniele.guilbert@smurfitkappa.fr','1','','0',2,'00000000000000000000000',10,'Mr','2','','0','0',2,NULL,'0'),(7074,'CLERC','Pascale','','2 Rue Yves Montand','','','34830','CLAPIERS','','','','','','','','09 65 16 43 58','06.87.12.20.90','','','','','paskale.clerc@wanadoo.fr','0','PRESTATION STANDARD DE 2 HEURES DE MENAGE.\r\nFAIRE ESSENTIELLEMET LE REZ DE CHAUSSE \r\nORGANISER UN ROULEMENT AU NIVEAU DES VITRES ET FAIRE ATTENTION A LA VITRE DU SALON EST CASSEE \r\nPOUR LE NETTOYAGE DU PIANO, UNE PEAU DE CHAMOIS UNIQUEMENT ET POUR LA TV LE SWIFFER \r\nS\'ADAPTER AUX CONSIGNES DE LA CLIENTE QUI SERA PRESENTE\r\n\r\n','2',2,'00000000000000000000000',9,'Mme','1','','0','0',2,NULL,'0'),(7075,'COSTE','','','592 Rue Paul Eluard','Parc Des Vautes','','34980','SAINT GELY DU FESC','','','','','','','','','06.27.52.43.43','','','','','','0','','2',2,'00000000000000000000000',9,'Mme','1','','0','1',0,NULL,'1'),(7076,'MALESIEUX','Gilbert','','95 Avenue George Clémenceau','','','94170','LE PERREUX SUR MARNE','','3ème','gauch','B6702','','','','0975503661','0699524388','','','','','','0','','3',2,'00000000000000000000000',21,'Mme','1','','0','1',2,NULL,'0'),(7077,'DELAHAYE','Karine','','1 Rue De Luxembourg','','','94510','LA QUEUE EN BRIE','','','','','','','','0145763550','0607323399','','','','','kadelahaye@air.france.fr','1','portable Monsieur : 06.61.38.84.70','9',2,'00000000000000000000000',21,'Mme','1','','0','0',3,NULL,'0'),(7078,'LOTH','Amy','','','','','','','','','','','','','','','06.62.45.30.60','','','','','','0','','',2,'00000000000000000000000',9,'Mme','1','','0','1',0,NULL,'1'),(7079,'GALLAND','Anthony','','105 Rue Saint Jacques','','','34070','MONTPELLIER','','4','','','','','oui','','06.16.28.11.51','','06.61.46.00.84 (compagne ++)','','','anthonygalland53@gmail.com','0','Apt de 70m² - Prestation de 2h \r\nAtn Interphone fonctionne mal (on entend pas la pers parlé => ouverture de la porte)\r\nCuisine : Plan de travail + sol (aspirateur & serpillère)+ bien enlever calcaire de l\'évier\r\nSéjour/Salle à Manger : Poussière + Aspirateur + Vaporetto 1 x/mois\r\nChambres : Poussière + sol + Chambre parent lingette swiffer)\r\nSalle de Bain & WC : Standard\r\nPonctuellement repassage (eau déminéralisée + sur cintre)\r\nProduits sous évier - Aspirateur dans le placard du couloir - fer+table dans logia\r\n\r\n','1',2,'00000000000000000000000',9,'Mr','1','','0','0',2,NULL,'0'),(7080,'MANUEL','Mathieu','','2 Traverse Du Berger','','','34160','ST GENIES DES MOURGUES ','','','','','','','','','06.66.50.63.75','','0664342899 (+++)','','DELORME','','0','Maison de 155m² - Prestation de ménage de 2h30/sem.\r\nCuisine : Atn beaucoup de matériaux fragiles - Ne rien gratter\r\nVider ou mettre en route le lave-vaisselle, vérifier portes de placards à chaque fois. Éventuellement étendre le linge\r\n-Séjour/Salle à manger : TV => lingettes spéciales (dans le cellier) - Atn aux chaises en cuir en nettoyant la table.\r\nChambres : Standard\r\nSalle de Bain, & WC : Ne rien gratter - Paroie douche à chaque fois (antikal)\r\nBureau : Standard\r\nOccasionnellement repassage.\r\nProduits sous l\'évier - Aspirateur & serpillère dans la buanderie','5',1,'13485008000488870512183',9,'Mr','1','1','0','0',1,NULL,'0'),(7081,'GICQUEAU','Michelle','','13 Rue Des Tulipes','','','44300','NANTES','','','','','','','','02.40.49.00.49','','','','','BERGIER','','0','','1',1,'00000000000000000000000',14,'Mme','1','1','0','0',2,NULL,'0'),(7082,'MENAGE','','','','','','34','MONTPELLIER','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',9,'FORMATION','1','','0','0',0,NULL,'0'),(7083,'LAURENT','Nathalie','','','','','34430','SAINT JEAN DE VEDAS','','','','','','','','','06.16.27.55.33','','','','','','0','','',2,'00000000000000000000000',0,'Mme','1','','0','0',0,NULL,'1'),(7084,'LARCHET','Sébastien','','15 Rue Jean Mermoz','','','94340','JOINVILLE LE PONT','3','Gauch','','BOA15','','','','0148857535','','','','','','','0','','1',2,'00000000000000000000000',21,'Mr','1','','0','0',1,NULL,'0'),(7085,'AUBRY','','','24 Rue Fredreic Cailliaud','','','44000','NANTES','','','','','','','','','0681781210','','','','','','0','','1',2,'00000000000000000000000',14,'Mme','2','','0','0',1,NULL,'0'),(7086,'ESTELLA','','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(7087,'GIOVANNI','Aurore','','114 Bis Rue De Silly','','','92100','BOULOGNE BILLANCOURT','','4','GAUCH','8204','','','OUI','0179415686','0674317344','','','','','bernard_giovanni@hotmail.com','1','3H FDS. ESSENTIELLEMENT MÉNAGE STANDARD. PUIS A PRÉVOIR REPASSAGE DE 5 CHEMISES ENVIRON.\r\n','7',1,'30003030210005070825477',2,'Mme','2','','0','0',1,NULL,'0'),(7088,'LOSTANLEN','Roger','','41 Garen Glas','','','22300','LANNION','','','','','','','','','','','','','','','0','Maison LE CUN Agence MELSCOET','1',2,'00000000000000000000000',30,'Mr','1','','0','0',3,NULL,'0'),(7089,'ZERBIT','Jonathan','','2 Quai Pierre Brossolette','','','94340','JOINVILLE LE PONT','C','2ème','gauch','23B45','6240','','','','0614711780','','','','','','0','','1',2,'00000000000000000000000',21,'Mr','1','','0','0',1,NULL,'0'),(7090,'BAZIN','','','37 Rue Des Archives','','','75004','PARIS','','6','','9A065','','','giraud','','0637695213','','','','','mariebazin1@gmail.com','0','','A',2,'00000000000000000000000',2,'Mlle','2','','0','1',0,NULL,'1'),(7091,'LAURENT','Nathalie','','92 Route De Lattes','','','34430','SAINT JEAN DE VEDAS','','','1','2003A','','','oui','','06.16.27.55.33','','','','','nlaurent@mykambox.com','1','Prestation de ménage & de repassage 3h/sem\r\nApt de 130m² + terrasses\r\nCuisine : Standard\r\nSéjour/Salle à manger : Atn aucun produits sur les meubles laqués.Pour la poussière partout =>chiffon humide. Ne pas toucher la TV; Alcool ménager sous pieds de chaises.\r\nChambres : 3 chambres dont chambre fille à ne pas faire. Refermer portes chambres parents&amis en ayant fait sortir les chats (seule chambre fille = ouverte)\r\n1 Salle de bain & 2 WC(en haut + en bas)\r\nPour les sols utiliser du savon noir dans l\'eau.\r\nAspirateur et serpillère dans buanderie (cuisine) + produits sous évier.\r\n ATN NE PAS FAIRE SORTIR LES 2 CHATS! \r\nVider les poubelles\r\nChanger la litière des chats à chaque fois (sac = arrière cuisine)','5',1,'30004023050000042070948',9,'Mme','1','','0','0',3,NULL,'0'),(7092,'UNIONTRAD','Wehbe','','','','','75008','PARIS','','','','','','','','','','','0142894070','','','','0','','',2,'00000000000000000000000',47,'Mr','1','','0','0',0,NULL,'0'),(7093,'HAUSSMANN','','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',2,'Mlle','1','','0','1',0,NULL,'1'),(7094,'DUTOURNIER-OTTENIN','Sophie','','3, Avenue Jean Perrin','','','92260','FONTENAY AUX ROSES','','2ème ','GAUCH','','','','oui','0952849240','0633514727','','','','','sofaandco@free.fr','0','ATTENTION AUX DETAILS \r\nSOLS+SDB+WC','6',1,'30003040430005615171625',10,'Mme','2','','0','0',1,NULL,'0'),(7095,'MICHEL','Loic','','','','','','','','','','','','','','','','','','','','','0','tarif 19 euros ','',2,'00000000000000000000000',23,'Mr','1','','0','0',0,NULL,'1'),(7096,'SCHWARZ','Christelle','','22 Avenue Foch','','','94340','JOINVILLE LE PONT','','','','','','','','0950779902','0679022067','','','','','christelle@schwarz-fr.net','1','','1',2,'00000000000000000000000',21,'Mme','1','','0','0',2,NULL,'0'),(7097,'MATOS','Céline','','20 Avenue Du Mal Joffre','','','94170','LE PERREUX SUR MARNE','','','','','','','','','0622036271','','','','','','0','','3',2,'00000000000000000000000',21,'Mme','1','','0','0',1,NULL,'0'),(7098,'GAYET','Sabrina','','4 Rue De Provence','','','34000','MONTPELLIER','','','','','','','','09.53.37.56.48','06.74.10.11.37','','0467602456','','Liens Google','sabrinagayet@free.fr','0','APPARTEMENT DE 100 M2\r\nPRESTATION DE 3H : EN GENERAL 2H DE MENAGE ET 1H DE REPASSAGE (CHEMISES ESSENTIELLEMENT) : si beaucoup de repassage, priorité au repassage\r\nCUISINE : plan de travail, gazinière, intérieur micro-ondes et portes placards régulièrement, extérieur four ; utiliser le lave-vaisselle mais ne pas y mettre les casseroles.\r\nSANITAIRES : 1 salle de bain et 1 toilette\r\nSALLE A MANGER : standard\r\n3 CHAMBRES : standard\r\nPoussière à faire si temps\r\nMATERIEL ET PRODUITS : \r\naspi, fer + planche dans placard de la salle à manger\r\nSeau + serpillère sur balcon de la salle à manger','1',2,'00000000000000000000000',9,'Mme','1','3','0','0',1,NULL,'0'),(7099,'ANDRE-BENOIT','Michèle','','10 Passage Nina Ricci','Quartier Euromdécine','','34000','MONTPELLIER','','','','','','','','0467410120','06.16.92.24.15','','','06.14.32.11.88','','','0','2 CHIENS TYPE LABRADOR TRES GENTILS\r\nPrestation de 2 * 3h : environ 1 à 2 heures de repassage.\r\nPrestation de début de semaine : plan de travail de la cuisine et sols cuisine + 2 WC + repassage + consignes cliente (vitres, cirage de meubles, ménage de l\'étage, etc.)\r\nPrestation de fin de semaine : ménage standard du rez de chaussée de la maison (sols partout, poussière, cuisine, sanitaires et 2 chambres).\r\nLa terrasse sera à faire régulièrement.','1',2,'00000000000000000000000',9,'Mme','1','1','0','0',3,NULL,'0'),(7100,'TIERCELIN','Jean-robert','','94 Impasse Des Argalas','','','34980','SAINT GELY DU FESC','','','','','','','','0467840763','06800202.08','','','','','','0','Prestation de ménage 3h/sem.\r\nSuperficie 180m²\r\nCuisine : Standard\r\nSéjour/Salle à manger : Faire sols uniquement (pas de poussière)\r\nChambres : Aspirer les moquettes\r\n1 Salle de bain, 1 Salle d\'eau et 2 WC : Standard\r\nBureau : Ne rien toucher - Passer seulement l\'aspirateur \r\nFaire roulement des baies vitrées du bas\r\nProduits : Sous évier','2',2,'00000000000000000000000',9,'Mr','1','','0','0',2,NULL,'0'),(7101,'MENAGE','','','','','','34000','MONTPELLIER','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',9,'FORMATION','1','','0','0',1,NULL,'0'),(7102,'CARTAUD','Adeline','','1 Allée De La Liberté','Rés. Le Soléa - Bat B','Apt 109','34570','PIGNAN','B','1','109','#1961','','','','','06.68.34.78.66','','','','Liens Google','','0','Prestation de ménage (1h30) et un peu de repassage (environs 30mn en dernier)\r\nSuperficie 60m²\r\nCuisine : Attention utiliser produit spécial plaque de cuisson\r\nSéjour/Salle à manger : Bien faire sous les meubles\r\nChambres : Standard\r\nSalle de Bain + WC : JAVEL\r\nRoulement à faire au niveau des vitres, des portes et poignées.\r\nFaire terrasse aux beaux jours (roulement).\r\nProduits : Sous évier & au dessus des WC.\r\nMatériels dans placard avec fer à repasser.\r\n','4',1,'10278088300003090210209',9,'Mme','2','3','0','0',1,NULL,'0'),(7103,'OTALORA','Audrey','','','','','34670','SAINT BRES','','','','','','','','','06.83.58.46.28','','','','','','0','','',2,'00000000000000000000000',9,'Mme','1','','0','1',0,NULL,'1'),(7104,'LEFEVRE','Bernadette','','2 Rue Honoré De Balzac','','','45400','FLEURY LES AUBRAIS','','','','','','','','0238731890','','','','','salarié','','0','','1',2,'00000000000000000000000',46,'Mme','1','4','0','0',2,'','0'),(7105,'RIQUART','','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',2,'Mme','1','','0','1',0,NULL,'1'),(7106,'LAROCHE','Camille','','117 Rue Du General Leclerc','','','92270','BOIS COLOMBES','','RDC','','','','','OUI','','0699076942','','','','','csouvorof@gmail.com','1','Grand loft. Organisation en deux prestations. 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Pas d\'animaux. Nettoyage en priorité des parties \"communes\". Cuisine, wc, SDB, salon. 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Pdts, chiffons sous évier + aspi, balai, fer à repasser ds placard (faire attention car la porte déraille souvent, et ne pas abîmer la peinture sur la porte) + planche à repasser ds WC.\r\n\r\nMénage standard : \r\n- cuisine => plan de W, évier, placards, plaque (vitro clean avec chiffon doux), en général la cliente fait sa vaisselle\r\n- salon, salle à manger => poussières canapés, aspi (tapis+sous canapés), poussière et traces de doigts table et chaises\r\n- WC + sdb (bien insister ds sdb => bcp de calcaire sur pare-douche)\r\n- chbre => aspi uniquement\r\n\r\nRepassage : 4 à 5 chemises à mettre sur cintres','2',1,'10207000812119911811887',2,'Mme','2','','0','0',1,NULL,'0'),(7153,'HOFFMANN / LEBAS','','','13 Rue Des Genets','','','44390','CASSON','','','','','','','','0228248798','0670994809','','','','','','0','','9',2,'00000000000000000000000',14,'Mr','1','','0','0',1,NULL,'0'),(7154,'MARSEILLE LAMY OS 02-81-81-MC','','','','','','','','','','','','','','','','','','','','','','0','','',2,'00000000000000000000000',47,'Mr','1','','0','0',0,NULL,'0'),(7155,'LEVENE','Yann','','25 Rue Kerbabu','Servel','','22300','LANNION','','','','','','','','02 96 47 24 14','','','','','','','0','','1',2,'00000000000000000000000',30,'Mr','1','','0','0',3,NULL,'0'),(7156,'LE ROY MICHèLE','539276 Bien Etre Assistance','','1, Rue Mozart','','','92110','CLICHY','','','','','','','','','','','','','','','0','LE ROY MICHELE 4 COTE DU BOUDILLEO\r\n22560 PLEUMEUR BODOU','1',2,'00000000000000000000000',30,'Mme','1','','0','0',2,NULL,'0'),(7157,'MERZ','Florence ','','14 Avenue Marechal Foch','','','33850','LEOGNAN','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',23,'Mr','1','','0','0',1,NULL,'0'),(7158,'GLOBET','','','1 Rue Bellegrave ','','','33850','LEOGNAN','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',23,'Mr','1','','0','0',1,NULL,'0'),(7159,'LOPEZ','','','','','','','CABANAC ET VILLAGRAINS','','','','','','','','','0601182623','','','','','','0','','1',2,'00000000000000000000000',23,'Mme','1','','0','0',2,NULL,'0'),(7160,'VIEILLARD','','','','','','','CESTAS','','','','','','','','','0659184400','','','','','','0','','1',2,'00000000000000000000000',23,'Mme','1','','0','0',2,NULL,'0'),(7161,'ROLLIN','Anne-marie','','51 Rue De La Mésange','Rés. 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Chambre d\'amis+douche sur demande\r\n2 Salles de Bains + 2 WC : Salle de bain du haut à chaque prestation\r\nBureau : Une fois par semaine\r\nLundi = Cuisine + étage\r\nVendredi = Bas de la maison+ aspirateur &salle de bain du haut.\r\nProduits: Buanderie au fond du salon=> produits+aspirateur sans sac+ seau..+ Produits sous éviers cuisine.\r\nRoulement vitres/étagères...\r\n','5',2,'00000000000000000000000',9,'Mme','1','1','0','0',1,NULL,'0'),(7182,'GERIN','Virginie','','60 Bis Rue De Nanterre','','','92600','ASNIERES SUR SEINE','','5','FD DR','6092','','','OUI','0174633058','0612904550','','0149648129','','','vgerin@fr.loreal.com','1','','1',2,'00000000000000000000000',2,'Mme','2','','0','0',3,NULL,'0'),(7183,'RUAULT','Christian','','47 Bis Route Nationale','','','59530','LOUVIGNIES QUESNOY','','','','','','','','','0609355317','','','','','','0','0609355317 MME VANDEVOORDE\r\nATTESTATION FISCALE AU NOM ET ADRESSE DE MME VANDEVOORDE','',2,'00000000000000000000000',44,'Mr','1','','0','0',2,NULL,'0'),(7184,'REPASSAGE','','','','','','34090','MONTPELLIER','','','','','','','','','','','','','','','0','','1',2,'00000000000000000000000',9,'FORMATION','1','','0','0',0,NULL,'0'),(7185,'CLAUSS','Annie','','46 Rue Miss Cavell','','','94100','SAINT MAUR DES FOSSES','','','','','','','','0149769515','','','','','','','0','','1',2,'00000000000000000000000',21,'Mme','1','','0','0',2,NULL,'0'),(7186,'BARBE','Nadège','','13 Square Du Taoumé','','','13011','MARSEILLE','','','','','','','','0491342755','0635249433','','','0635249433','','ndg.barbe@orange.fr','1','','',2,'00000000000000000000000',26,'Mme','2','','0','0',3,NULL,'0'),(7187,'PRADO','Vincent','','20 Rue De Nemours','','','35000','RENNES','','4','','1025','','','','0299782701','0624640264','','','','','prado_rachel@yahoo.fr','1','','1',2,'00000000000000000000000',12,'Mr','1','','0','0',1,NULL,'0'),(7188,'FAGES ','Marion','','6 Rue Des Fraisiers','','','34070','MONTPELLIER','','','','','','','','06.','','','','','','','0','Quartier Clémentville','1',2,'00000000000000000000000',9,'Mme','1','1','0','1',3,NULL,'1'),(7189,'HALLOT','Joelle','','88 Rue Georges Privat','Rés. 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INSERT INTO `client_suivi` VALUES (208,'1',1873,0,4,0,'2008-06-09 11:16:00',0,'Mme Aliyou étant absente ne souhaite pas de remplacement pour le 11/06 et annule prestation du 25/06.','0',0,20),(315,'1',1512,0,1,1,'2008-06-19 15:02:00',0,'Souhaite stopper les presta fin de mois de Juin lorsque que AGUILAR s\'en va. Car elle ne travaille pas. Reprendre p-e par la suite. Cependant tres satisfaite.','1',314,20),(205,'1',2217,0,2,0,'2008-06-06 16:38:00',0,'Mme Aliyou pas disponible aujourd\'hui suite entorse. Mécontent car pas la 1ère fois que cela arrive.','-1',0,20),(206,'1',2009,0,1,0,'2008-06-09 10:21:00',0,'Prévenue de l\'absence d\'Aliyou pas de problème pour l\'annulation de prestation.','0',0,20),(197,'1',2448,0,4,0,'2008-06-06 10:48:00',0,'Mme Aliyou ne peut pas assurer les prestations suite à entorse. Il est ok pour aujourd\'hui mais si cela doit durer veut une remplacante rapide. Pour les polos va faire parvenir estimation.','0',0,20),(196,'1',2012,0,1,0,'2008-06-05 15:52:00',0,'Ne sait pas pour prestation Sabri n\'est pas encore rentré chez lui. A re-contacter','-2',0,20),(195,'1',2749,0,1,0,'2008-06-05 15:45:00',0,'A rappeler demain car n\'a pas vu le travail effectué mais humainement à une bonne impression sur Cheuala.','0',0,20),(87,'1',1027,0,1,1,'2008-04-20 19:03:00',0,'Satisfaction ok, avec des hauts et des bas.<br />\r\nOublis occasionnels, mais satisfaction dans l\'ensemble.','1',5,20),(91,'1',1874,0,1,1,'2008-05-20 14:07:00',0,'La cliente conserve la régularité hebdomadaire des ses prestations.','0',17,20),(192,'1',2418,0,1,0,'2008-06-05 11:30:00',0,'Suite démission nous n\'avons toujours pas de prestations donc en attente. Content d\'avoir été prévenu. Va peut être chercher par soi-même','1',0,20),(62,'1',2231,0,1,1,'0000-00-00 00:00:00',0,'prestation possible le jeudi en matinée uniquement\r\nRDV de présentation à prévoir','-2',29,20),(64,'1',2464,0,1,1,'0000-00-00 00:00:00',0,'Repondeur','-2',45,20),(65,'1',2417,0,1,1,'0000-00-00 00:00:00',0,'repondeur','-2',38,20),(66,'1',2412,0,1,1,'0000-00-00 00:00:00',0,'Prestation se passe bien, pas de points particuliers à soulever.','1',33,20),(79,'1',2539,0,1,1,'2008-05-19 15:06:00',0,'Le rappeler le mercredi apres midi (2h30 - 5h), car en consultation le reste du temps. Lui demander au sujet des clés cassées.','0',47,20),(69,'1',2549,0,1,1,'0000-00-00 00:00:00',0,'satisfait','1',49,20),(103,'1',2300,0,1,1,'2008-05-19 16:23:00',0,'Satisfait, mais se demande si il ne faudrait pas plus de temps lorsqu\'il y a le repassage à faire. Va en parler avec l\'intervenante. Il faut que l\'on prenne contact avec l\'intervenante d\'ici la semaine prochaine.','0',31,20),(132,'1',2417,0,1,1,'2008-05-23 14:11:00',0,'Annule la prestation','-2',38,20),(72,'1',1313,0,1,1,'0000-00-00 00:00:00',0,'repondeur','-2',8,20),(134,'1',1017,0,1,1,'2008-05-22 20:27:00',0,'cliente globalement satisfaite, compte arrêter durant les vacances scolaires, ce qui correspond environ au congé maternité de l\'intervenante.<br />\r\nLa cliente a été mise au courant que l\'intervenante est enceinte.','1',1,20),(74,'1',2060,0,1,1,'0000-00-00 00:00:00',0,'satisfait','1',24,20),(77,'1',2551,0,1,4,'2008-05-19 15:54:00',0,'modification : presta jeudi matin validée<br />\r\nCause : nouveau-né de la cliente hospitalisé','-2',50,20),(78,'1',2452,0,1,1,'2008-05-15 19:00:00',0,'La cliente souhaite arrêter les prestations, très mécontente de l\'intervenante.<br />\r\nNe plus resolliciter.','-1',44,20),(190,'1',2811,0,4,0,'2008-06-04 11:08:00',0,'S\'est arrangé pour les clés avec Mme Sabri, fera faire des doubles prochainement','0',0,20),(92,'1',2008,0,1,1,'2008-05-20 19:08:00',0,'Arrêt des prestatations ok','0',20,20),(93,'1',1784,0,1,2,'2008-05-21 19:08:00',0,'Relance de la facture impayée...','-2',16,20),(94,'1',2506,0,1,1,'2008-05-20 19:00:00',0,'Explications données.<br />\r\nL\'intervenante actuelle a le mérite d\'être vive, ce qui laisse présager du travail de bonne qualité.','0',90,20),(95,'1',1104,0,1,1,'2008-05-20 19:54:00',0,'Arret des prestas car le client déménage, son budget est serré.<br />\r\nRapler d\'ici un an.','1',6,20),(96,'1',1026,0,1,2,'2008-05-20 19:55:00',0,'Problème sur une facture, envoi d\'un avoir.<br />\r\nSatisfait du travail de l\'intervenante.','1',4,20),(182,'1',2658,0,4,0,'2008-06-04 16:11:00',0,'RDV convenu via SERENA entre Mme ANTIGNY et Mme Jacques le Lundi 9/06 à 19H45 pour récupérer les clés.<br />\r\nEn informer Mme ANTIGNY lors du RDV pour contrat.','-2',0,20),(102,'1',1017,0,1,4,'2008-05-21 14:47:00',0,'','-2',1,20),(128,'1',1940,0,1,4,'2008-05-21 16:39:00',0,'','-2',18,20),(101,'1',1313,0,1,1,'2008-05-21 14:32:00',0,'satisfaite ','1',8,20),(104,'1',2539,0,1,1,'2008-05-21 16:33:00',0,'A pu réparer la serrure et faire des doubles, l\'intervenant est au courant.<br />\r\nSatisfait des prestations.','1',47,20),(105,'1',2543,0,1,1,'2008-05-14 16:38:00',0,'','1',48,20),(107,'1',2749,0,1,1,'2008-05-21 16:59:00',0,'OK pour prestation le jeudi de 8h à 10h. (à partir du 5 Juin)<br />\r\nPrévenir CHEUALA.','0',61,20),(108,'1',1019,0,1,1,'2008-05-21 17:01:00',0,'satisfaite','1',2,20),(109,'1',1020,0,1,1,'2008-05-21 17:03:00',0,'satisfaite, (même si a signaler qu\'elle etait plus satisfaite avec l\'ancienne intervenante, cependant elle n\'a pas voulu expliciter : finalement satisfaite)','1',3,20),(177,'1',2061,0,2,0,'2008-06-03 17:48:00',0,'voir pour remplacement mais Mme Albert serait plutôt ok pour 8h30- 11h30 au lieu de 9h-12h','0',0,20),(112,'1',1108,0,1,1,'2008-05-19 17:11:00',0,'Le mari a répondu : ne sait pas, en parle à sa femme.','0',7,20),(113,'1',1675,0,1,4,'2008-05-21 17:18:00',0,'','-2',11,20),(114,'1',2012,0,1,1,'2008-05-21 17:25:00',0,'Mitigee car pas eu le temps de tout faire.<br />\r\nMais reconnait que c\'est la premiere prestation, qu\'il faut attendre un temps d\'adaptation.','0',22,20),(116,'1',2021,0,1,4,'2008-05-21 17:29:00',0,'','-2',23,20),(117,'1',1675,0,1,1,'2008-05-21 17:30:00',0,'ok','1',11,20),(118,'1',2254,0,1,1,'2008-05-21 17:34:00',0,'','1',30,20),(175,'1',2448,0,5,0,'2008-06-03 17:16:00',0,'2eme fois que le parquet est rayé en déplaçant un meuble.<br />\r\n+ 2 polos qui on été brulés après avoir été étendus plein de lessive.<br />\r\nSouhaite qu\'on en parle a l\'intervenante même si lui ne souhaite pas changer','0',0,20),(173,'1',2061,0,5,0,'2008-06-03 16:46:00',0,'Aliyou abs le 03/06.<br />\r\nProposition de rattraper 2h sur les 3 loupées le lendemain (04/06) de 12h à 14h.','-2',0,20),(123,'1',2431,0,1,1,'2008-05-21 17:41:00',0,'ok','1',40,20),(124,'1',2553,0,1,1,'2008-05-21 17:43:00',0,'Fille au téléphone.<br />\r\nNe sait pas.','-2',52,20),(125,'1',2728,0,1,1,'2008-05-21 17:47:00',0,'Sa mere au téléphone, rappeler.','-2',60,20),(126,'1',2417,0,1,4,'2008-05-22 10:12:00',0,'Baali victime d\'une rupture de carburant ?<br />\r\nPrestation du 22/05 non effectuée.','-2',38,20),(127,'1',2417,0,1,1,'2008-05-22 10:37:00',0,'Ratraper la prestation du 22/05 le lendemain ? (Baali prévenue via répondeur)<br />\r\nTrès satisfaite des prestations.','1',38,20),(130,'1',2077,0,1,1,'2008-05-23 12:17:00',0,'ok','1',26,20),(131,'1',1634,0,1,4,'2008-05-23 14:09:00',0,'','-2',10,20),(133,'1',1722,0,1,4,'2008-05-23 14:17:00',0,'','-2',15,20),(136,'1',2101,0,1,1,'2008-05-21 13:47:00',0,'Le rdv est pris, les prestations peuvent reprendre au rythme habituel','1',27,20),(170,'1',2464,0,1,0,'2008-06-03 12:03:00',0,'Ai contacté Mme Barthe qui a avoué ne pas avoir le temps de finir les chambres mais la prochaine fois le fera (a eu du mal à tout gérer .. prises, produits ... le temps de se repérer)','0',0,20),(151,'1',2758,0,1,1,'2008-05-26 16:32:00',0,'ok','1',147,20),(155,'1',2101,0,1,1,'2008-05-28 14:05:00',0,'La prestation ne pourra démarrer que le lendemain, car pb de communication avec l\'intervenante.','0',137,20),(168,'1',2464,0,1,0,'2008-06-03 11:56:00',0,'Au niveau de la prestation était satisfait sauf sur 1 point, n\'a pas eu le temps de faire les 2 chambres des enfants en haut (aspirateur, serpillère ...) et aimerait savoir pourquoi. Appelé Mme Barthe pour lui signalé.','0',0,20),(158,'1',2728,0,1,1,'2008-06-02 10:23:00',0,'prévenue de la démission.<br />\r\nRemercie d\'avoir été prévenue.<br />\r\nEspère un laps de temps assez court avant remplacement. Attend appel dans l\'après midi','0',60,20),(159,'1',2553,0,1,1,'2008-06-02 10:24:00',0,'Contente d\'avoir été prévenue.<br />\r\nAttend plus de précisions dans l\'après midi.','-2',52,20),(167,'1',2464,0,1,0,'2008-06-03 11:43:00',0,'eu secrétaire au téléphone n\'était pas disponible appelait pour avoir 1ère réactions sur prestation Mme Barthe','0',0,20),(161,'1',2415,0,1,4,'2008-06-02 10:42:00',0,'Possible de déplacer la prestation du 05/06 car Mme BLAS a un RDV. (Déplacer la prestation plus tard dans l\'après midi, à partir de 12H)','-2',141,20),(163,'1',2678,0,1,1,'2008-06-02 10:49:00',0,'Prévenue.<br />\r\nArret des prestas, ne pas resolliciter.','-2',149,20),(164,'1',2417,0,1,1,'2008-06-03 11:25:00',0,'Elle est ok pour effectuer les prestations le mardi après midi le temps de trouver le jeudi car elle préférerai.','0',160,20),(165,'1',2415,0,1,1,'2008-06-03 11:33:00',0,'Ok pour prestations le jeudi dans l\'apres midi mais souhaite rencontrer l\'intervenante avant.<br />\r\nEssayer de trouver une dispo pour rdv le soir à 17h30.','0',141,20),(166,'1',2415,0,1,1,'2008-06-03 11:34:00',0,'Erreur de facturation à vérifier. Prestation de 3h au lieu de 2h le 25 Avril.<br />\r\nCette prestation de 3H a en effet eu lieu mais en MAI.','0',141,20),(153,'1',2752,0,1,0,'2008-05-27 12:34:00',0,'','-2',0,20),(156,'1',2811,0,1,0,'2008-05-29 11:20:02',0,'','-2',0,20),(157,'1',2813,0,1,0,'2008-05-29 12:24:33',0,'','-2',0,20),(160,'1',2417,0,1,0,'2008-06-02 10:27:00',0,'Suite à démission Baali, message sur le repondeur comme quoi on est surpris et qu\'on fait notre possible. On la tient au courant pour plus d\'information dans l\'après midi.','-2',0,20),(169,'1',2553,0,1,1,'2008-06-03 12:01:00',0,'Ok pour Lundi, jeudi vendredi.<br />\r\nA contacter pour commencer jeudi 05/05 ? (Voir suivant la signature du contrat de Pereira le mecredi 04/05)','0',52,20),(148,'1',2418,0,1,0,'2008-05-26 18:09:00',0,'Suspension temporaire des prestations suite à la démission de l\'intervanante','0',0,20),(149,'1',2678,0,1,0,'2008-05-26 18:10:00',0,'Suspension temporaire des prestations suite à la démission de l\'intervenante','0',0,20),(172,'1',2811,0,1,4,'2008-06-03 15:42:00',0,'appel pour 1ères impressions sur prestation Mme Sabri','-2',156,20),(135,'1',2749,0,1,0,'2008-06-05 14:49:00',0,'Premiere prestation de CHEUALA.<br />\r\nSatisfait ?','-2',0,20),(137,'1',2101,0,1,0,'2008-06-01 14:53:00',0,'','0',0,20),(184,'1',2061,0,5,4,'2008-06-03 16:00:00',0,'','-2',173,20),(141,'1',2415,0,1,0,'2008-05-30 15:12:00',0,'Rechercher remplaçante.<br />\r\nIndiquer que Blas a démissionné.','-2',0,20),(147,'1',2758,0,1,0,'2008-05-26 15:41:00',0,'Satisfaction prestations SABRI ?','-2',0,20),(121,'1',2414,0,4,0,'2008-05-22 08:38:00',0,'Remplaçante.<br />\r\nIndiquer que Blas a démissioné.','-2',0,20),(162,'1',2300,0,4,0,'2008-06-05 13:00:00',0,'Contacter ALIYOU puis le client pour voir si il faut en effet plus de temps pour tout effectuer. ','-2',0,20),(178,'1',2061,0,2,4,'2008-06-04 10:23:00',0,'nous a contacté pour faire par de son mécontentement (les prestations qui ne sont pas effectuées) et veut que la prestation de cette semaine soit faite jeudi matin','0',177,20),(193,'1',2412,0,4,0,'2008-06-05 15:29:00',0,'Besoin d\'un RDV pour présenter la maison à Antigny.<br />\r\nLe RDV pourra s\'effectuer lundi 09/06 à 19H. (Voir ANTIGNY si ok?)<br />\r\nDu coup, BROUSSET continue les prestations jusqu\'au 09/06 inclu, puis ANTIGNY prend le relai à partir du jeudi 12/06.','1',0,20),(115,'1',2012,0,1,0,'2008-06-04 08:26:00',0,'Est ce que Mme Sabri s\'est adaptée, et peux effectuer la totalité des prestations ?<br />\r\nRevoir le temps de prestation ?','-2',0,20),(183,'1',2061,0,5,1,'2008-06-03 16:14:00',0,'Montaubric pas ok pour rattraper presta le 4/06.<br />\r\nPar contre elle veux le rattraper le 5/06.<br />\r\nFaire proposition à EPARS.','-1',173,20),(185,'1',2061,0,5,1,'2008-06-04 16:16:00',0,'EPARS est OK pour effectuer la prestation le matin de 8h30 à 10H30. <br />\r\nA valider avec Montaubric.','-2',173,20),(186,'1',2061,0,5,4,'2008-06-04 16:17:00',0,'On lui a dit, en attente de rappel pour savoir si elle est presente ou non. (pour savoir si il faut absolument récupérer les clés pour la prestation de rattrapage ou est ce qu\'on peut attendre jusqu\'au mardi suivant pour reprendre avec ALBERT)','-2',173,20),(187,'1',2061,0,5,1,'2008-06-04 16:58:00',0,'Elle sera là à 8h30, demander à EPARS d\'arriver 5 minutes en avance.','1',173,20),(188,'1',2061,0,5,1,'2008-06-04 17:09:00',0,'EPARS est OK.','-2',173,20),(189,'1',2553,0,1,1,'2008-06-05 10:57:00',0,'Appel pour savoir si elle sera sur la première prestation de PEREIRA puisqu\'on a tjrs pas les clés (pas rapportées par BAALI).<br />\r\nElle dit qu\'il y aura en effet quelqu\'un, donc pas de soucis pour commencer.<br />\r\nPar contre elle est insatisfaite, elle a même parlé d\'un aspirateur cassé (?) sans vouloir donner plus de détails.<br />\r\nElle s\'attend à quelqu\'un de qualité.','-1',52,20),(106,'1',2543,0,1,0,'2008-06-10 08:00:00',0,'','-2',0,20),(111,'1',1020,0,1,0,'2008-05-21 17:09:00',0,'email : duree des prestations fixes au lieu d\'alterner.','-2',0,20),(191,'1',2728,0,1,1,'2008-06-05 11:12:00',0,'Suite démission Baali nous n\'avonts toujours pas de remplacante et du coup décide de chercher par elle-même pour des prestations (sinon voulait récup les clés au plus vite : fait)','-2',60,20),(299,'1',2254,0,1,0,'2008-06-18 12:23:00',0,'Terrancle congé du 4 au 22 juillet. Veut des prestations et même une de 4h le 15 juillet (car se marie). ','0',0,20),(90,'1',2506,0,1,0,'2008-05-21 10:05:00',0,'Suivi après remplacement de l\'intervenante.<br />\r\nDonner explications sur le travail de l\'intervenante précédente.','-1',0,20),(194,'1',2412,0,4,1,'2008-06-05 15:35:00',0,'Les prestations s\'effectueront de 13h à 15h.<br />\r\nIls ne sont pas là les lundis et jeudis donc ça ne pose pas de soucis.','-2',193,20),(61,'1',2749,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(80,'1',2769,0,1,0,'2008-05-20 11:06:09',0,'','-2',0,20),(86,'1',2448,0,5,0,'2008-05-07 15:02:00',0,'Intervenante absente aujourd\'hui, 2ème fois de la semaine.<br />\r\nLe client commence à trouver les absences trop récurrentes.','-1',0,20),(59,'1',2710,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(60,'1',2728,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(54,'1',2583,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(55,'1',2632,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(56,'1',2678,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(461,'1',2693,0,1,0,'2008-07-02 17:22:08',0,'','-2',0,20),(58,'1',2706,0,4,0,'2008-05-19 00:35:00',0,'Affinité entre le client et l\'intervenante BENAIMECHE','-2',0,20),(179,'1',2416,0,1,0,'2008-06-04 15:02:00',0,'Pas de problèmes pour effectuer les prestations le samedi matin. (avec Pereira)','0',0,20),(200,'1',2553,0,1,1,'2008-06-06 11:45:00',0,'Première prestation Pereira pense qu\'elle n\'est pas rapide mais soigneuse.','0',52,20),(201,'1',2749,0,1,1,'2008-06-06 11:48:00',0,'très satisfaite prestation n\'a juste pas eu le tps de faire la sdb mais à part ça tout était parfait. A donné un double des clés. ','1',195,20),(202,'1',2012,0,1,4,'2008-06-06 11:50:00',0,'Prestation Mme Sabri ? ','-2',196,20),(203,'1',2416,0,1,1,'2008-06-06 15:12:00',0,'Souhaiterai éviter de faire les prestations le Samedi. (préfère en semaine)<br />\r\nRechercher une alternative avec PEREIRA.','0',180,20),(443,'1',2539,0,4,1,'2008-06-26 16:54:00',0,'Ok. Famille la pour expliquer une premiere fois, puis Mr AMIGUE le jeudi qui suit.<br /><br />\r\nReprend les clés de EPARS, pour les donner à SINTAS le jour de sa première presta.','0',386,20),(52,'1',2553,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(50,'1',2551,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(207,'1',2448,0,4,1,'2008-06-09 11:15:00',0,'Mécontent voulait un remplacement pour la semaine réfléchie si change ou non d\'intervenante et nous rappel dans la journée','-1',197,20),(45,'1',2464,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(48,'1',2543,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(49,'1',2549,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(40,'1',2431,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(41,'1',2444,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(42,'1',2445,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(44,'1',2452,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(222,'1',2752,0,1,4,'2008-06-09 16:55:00',0,'Epars pour remplacement pour le mercredi aprèm. A voir avec eux.','-2',153,20),(211,'1',2431,0,1,4,'2008-06-09 11:30:00',0,'Prévenu que aliyou ne pourra pas effectuer la prestation chez elle cette semaine.','-2',40,20),(212,'1',2448,0,4,4,'2008-06-09 11:38:00',0,'Prévenu qu\'on lui a trouvé une remplaçante dès cette semaine si il est ok nous tenir au courant. Mme Mivielle.','0',197,20),(213,'1',2217,0,2,4,'2008-06-09 11:41:00',0,'Prévenu que Mivielle peut effectuer les remplacements définitifs de aliyou dès cette semaine.','-2',205,20),(214,'1',2752,0,1,1,'2008-06-09 12:25:00',0,'ALBERT peut pas se libérer car sa fille malade.<br />\r\nPrestation du 09/06/08 impossible l\'aprem.<br />\r\nBEAUDOIN souhaite rattraper la prestation.<br />\r\nVoir pour dispo le mercredi de ALBERT.','0',153,20),(215,'1',2254,0,1,4,'2008-06-09 14:44:00',0,'Prévenu que Mme Benaimèche ne pourra pas effectuer la prestation d\'aujourd\'hui.','-2',30,20),(216,'1',2553,0,1,1,'2008-06-09 14:45:00',0,'Très très mécontente trouve pereira bien trop lente et si pas de résultats d\'ici la fin de la semaine arrêtera avec nous. De plus l\'absence de l\'intervenante d\'aujourd\'hui la conforte dans l\'idée que nous sommes incompétents.','-1',52,20),(217,'1',2752,0,1,1,'2008-06-09 14:55:00',0,'Souhaite un remplacement même ponctuel au moins pour le petit ménage.','0',153,20),(711,'1',2414,0,2,0,'2008-08-20 15:45:00',0,'','',0,20),(36,'1',2415,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(38,'1',2417,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(39,'1',2418,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(33,'1',2412,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(223,'1',2231,0,1,1,'2008-06-09 17:14:00',0,'Suite à PB durant prestation chez MASSE.<br />\r\n- Traces de crasse dans la salle de bain (sol et surtout dans la baignoire qui a du être lavé par le client)<br />\r\n- Rideau cassé.<br />\r\n- Vêtements appartenant à l\'intervenante restés chez la cliente.<br />\r\n- Chemises non repassées car elles semblaient sales selon intervenante mais propre selon la cliente.<br />\r\n- Intervenante demande si elle fait plutôt le ménage ou plutôt le repassage, alors qu\'il y a 3H pour tout faire.','-1',29,20),(30,'1',2254,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(31,'1',2300,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(32,'1',2358,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(28,'1',2217,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(226,'1',2412,0,4,1,'2008-06-09 17:36:00',0,'Ok pour RDV ac ANTIGNY.','0',193,20),(227,'1',2658,0,4,1,'2008-06-09 17:37:00',0,'RDV ok ac ANTIGNY.','0',182,20),(228,'1',2231,0,1,1,'2008-06-09 17:55:00',0,'RDV pris avec Benaimeche Jeudi 11/06 à 14H pour formation.','-2',29,20),(229,'1',2358,0,2,1,'2008-06-10 10:22:00',0,'1ere prestation le 10/06/08','0',176,20),(231,'1',2358,0,2,1,'2008-06-10 10:24:00',0,'Premiere prestation raccourcie pour que la cliente puisse accueillir l\'intervenante. (4H au lieu de 5H) de 14h à 18H.','0',176,20),(232,'1',2358,0,2,4,'2008-06-10 10:25:00',0,'ALBERT doit partir à 17H30. Donc prestation de 14H à 17H30. La demi-heure manquante sera rattrapée la semaine suivante. <br />\r\nALBERT lui en parlera en personne.','-2',176,20),(233,'1',2752,0,1,1,'2008-06-10 10:31:00',0,'ai contacté epars serait ok à voir pour les clés. prestation à effectuer mercredi aprèm.','-2',153,20),(234,'1',2358,0,2,1,'2008-06-10 12:14:00',0,'ALBERT a deja les clés de BAUDRILLER.','-2',176,20),(235,'1',2752,0,1,4,'2008-06-10 14:52:00',0,'Contact pour remplacement par Mme Epars 14h-18h (remplacement d\'Albert)','-2',153,20),(24,'1',2060,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(25,'1',2061,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(26,'1',2077,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(27,'1',2101,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(237,'1',1313,0,5,4,'2008-06-10 15:30:00',0,'','-2',236,20),(20,'1',2008,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(457,'1',1108,0,5,1,'2008-07-02 16:12:00',0,'Prevenu que plus de prestation car on a trouvé personne pour l\'instant pour remplacer EPARS.','0',373,20),(22,'1',2012,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(23,'1',2021,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(239,'1',2752,0,1,1,'2008-06-11 10:26:00',0,'Ok pour remplacement à 14h avec epars. La mamie sera là.','-2',153,20),(240,'1',2416,0,1,1,'2008-06-11 10:43:00',0,'Ok pour attendre même si autre intervenante mais pour lui pas possible le samedi trop compliqué (veut une prestation en semaine ... on le tient au courant)','-2',180,20),(17,'1',1874,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(18,'1',1940,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(19,'1',1973,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(16,'1',1784,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(243,'1',2464,0,1,4,'2008-06-11 14:01:00',0,'Satisfaciton?','-2',242,20),(244,'1',2231,0,1,4,'2008-06-11 14:10:00',0,'Ai précisé que nous avons eu Mme Benaimèche et que les soucis constaté la dernière fois devraient s\'améliorer. A voir ','-2',29,20),(13,'1',1686,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(14,'1',1721,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(15,'1',1722,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(246,'1',2417,0,1,1,'2008-06-11 16:47:00',0,'Ok avec pereira vu que c\'est la 1ère prestation a perdu un peu de temps (plan de travail et la cuisine ds son ensemble) mais sinon bien. (partit 30 mn + tôt) ','0',160,20),(247,'1',2543,0,1,1,'2008-06-11 17:10:00',0,'satisfaite','1',106,20),(248,'1',2062,0,4,1,'2008-06-12 12:10:00',0,'SERENA n\'arrive pas à joindre le client, laisse des messages sur répondeur. Nous tient au courant.','-2',218,20),(249,'1',1873,0,4,1,'2008-06-12 14:25:00',0,'Savoir quand aliyou reprend? Plus de précisions demain. ','0',208,20),(11,'1',1675,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(12,'1',1676,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(381,'1',2811,0,1,0,'2008-06-24 15:52:00',0,'Contrôle sabri le 03/07. Est ok pas de prob','0',0,20),(10,'1',1634,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(252,'1',2217,0,4,1,'2008-06-12 15:07:00',0,'En parle avec sa femme.<br />\r\nVoir demain pour réponse.','0',251,20),(386,'1',2539,0,4,0,'2008-06-25 11:14:00',0,'Contrôle sintas le 17/07.','',0,20),(380,'1',2077,0,1,0,'2008-06-24 15:51:00',0,'Contrôle cheuala le 03/07. Attente rappel. Le fils au tél.','-2',0,20),(377,'1',2300,0,1,0,'2008-06-24 15:47:00',0,'Contrôle Aliyou le 17/O7. Attente rappel','-2',0,20),(378,'1',1020,0,1,0,'2008-06-24 15:48:00',0,'Contrôle andre avec bourroux le 17/07. Attente rappel','-2',0,20),(259,'1',2217,0,4,1,'2008-06-12 17:05:00',0,'Mécontent car pensait que si changements d\'intervenante Mr fournel serait présent pour la transition (avec mivielle).','-1',251,20),(260,'1',2553,0,5,1,'2008-06-13 10:54:00',0,'Souhaite mettre fin au contrat car PEREIRA n\'est encore un fois pas venue.<br />\r\nSelon message repondeur, PEREIRA souhaite démissionner.','-1',258,20),(376,'1',2583,0,1,0,'2008-06-24 15:45:00',0,'ok pour contrôle benaimèche le 01/07. très satisfaite de l\'intervenante ne voit pas l\'utilité d\'un contrôle.','1',0,20),(261,'1',2448,0,5,1,'2008-06-13 14:36:00',0,'Finalement, semble OK.<br />\r\nLAGANNE s\'etait emporté.','0',245,20),(375,'1',2539,0,6,0,'2008-06-24 14:19:00',0,'Demande pour les congés en Août et prévenu que dernière prestation d\'epars le 30/06 et première prestation sintas le 01/07. Attente rappel','-2',0,20),(374,'1',2769,0,5,0,'2008-06-24 12:28:00',0,'Suite dégradation du blender mixer par mme benaimeche va nous faire parvenir facture ou notice prochainement.','0',0,20),(264,'1',2300,0,1,1,'2008-06-13 14:54:00',0,'ok pour remplacement par mivielle, très satisfait de sa prestation.','1',263,20),(265,'1',1873,0,4,1,'2008-06-13 14:58:00',0,'Ne souhaite pas de prestation de remplacement le 18/06 non plus.','0',208,20),(267,'1',2431,0,1,4,'2008-06-13 15:04:00',0,'Prévenu qu\'aliyou est prolongé et proposition de remplacement par mivielle le lundi ou mardi (attente de réponse)','-2',40,20),(268,'1',2217,0,4,4,'2008-06-13 15:06:00',0,'Accord entre l\'intervenante (MIVIELLE) et le client pour effectuer la prestation les memes jours mais de 10h à 12h.','-2',251,20),(269,'1',1940,0,1,1,'2008-06-13 15:13:00',0,'ALIYOU passe remettre les clés lundi 16/06 dans la boite aux lettres. (clés de valentin et Gauthier)','0',266,20),(270,'1',2431,0,1,1,'2008-06-13 15:14:00',0,'ALIYOU passe remettre les clés lundi 16/06 dans la boite aux lettres. (clés de valentin et Gauthier)','0',40,20),(371,'1',2358,0,4,0,'2008-06-24 12:20:00',0,'Presta impossible car ALBERT a sa fille malade.','-2',0,20),(372,'1',2358,0,4,1,'2008-06-24 12:21:00',0,'Rattrapage le jeudi qui suit de 14 à 17h30.','0',371,20),(373,'1',1108,0,5,0,'2008-06-24 12:22:00',0,'Suite dégradation tee-shirt par epars va nous faire parvenir facture ou photo pour estimation.','0',0,20),(272,'1',2431,0,1,1,'2008-06-13 15:46:00',0,'Ok pour prestation lundi ou mardi. (car pas à son domicile, donc pas dérangeant)<br />\r\nMis ok pour mardi P.M.','0',40,20),(273,'1',2417,0,1,1,'2008-06-13 18:00:00',0,'Prévenu que pereira arrête et qu\'on cherche un remplacement.','0',160,20),(274,'1',2412,0,1,1,'2008-06-16 10:30:00',0,'récupérer les clés lors de la prestation chez FOURNEL jeudi.','-2',271,20),(275,'1',2464,0,1,1,'2008-06-16 10:44:00',0,'ok','1',242,20),(369,'1',2570,0,2,0,'2008-06-24 11:35:00',0,'','0',0,20),(176,'1',2358,0,0,0,'0000-00-00 00:00:00',0,'','-2',0,20),(277,'1',2217,0,4,1,'2008-06-16 11:58:00',0,'Pas 10h à 12h mais 11h à 13h selon MIVIELLE.','-2',251,20),(365,'1',2549,0,1,4,'2008-06-24 11:30:00',0,'Demande de rappel','-2',349,20),(279,'1',2217,0,4,4,'2008-06-16 12:06:00',0,'Possible de déplacer la prestation plus tot dans la journée (de 9h30 à 11h30 ?)','-2',278,20),(367,'1',2752,0,2,1,'2008-06-24 11:32:00',0,'Sur place lors des prestations.<br />\r\nPour la premiere, souhaite commencer à 13H30 pour briefer SINTAS.','0',366,20),(283,'1',2899,0,1,1,'2008-06-16 15:20:00',0,'S\'arranger avec bourroux pour savoir qd se fait la prestation (le vendredi)','-2',282,20),(286,'1',2231,0,1,1,'2008-06-17 11:09:00',0,'Mme Masse a des reproches à faire à chaque passage de benaimèche.Elle regrette l\'anciennne (Elodie Daure). Trouve Benaimèche incompétente. Trouve que benaimèche ne fait pas les choses par priorité. La dernière fois a laissé le chien enfermé dans la pièce alors que la serpillère n\'était pas sèche (traces partout). N\'effectue pas la totalité du repassage et ménage. Est ok pour le contrôle chez elle et espère une amélioration rapide. déménage en septembre dans une grande maison et si pas d\'amélioration d\'ici là OU rupture du contrat OU changement d\'intervenante.','-1',29,20),(288,'1',2884,0,4,1,'2008-06-17 12:13:00',0,'Le client sera sur place.','-2',287,20),(289,'1',2431,0,1,4,'2008-06-17 12:19:00',0,'Attente de réponse pour remplacement Aliyou mercredi aprèm par Epars. De 14h à 16h idéalement. A voir','-2',40,20),(290,'1',2583,0,1,4,'2008-06-17 14:54:00',0,'Satisfaction Benaimèche','-2',54,20),(291,'1',2884,0,4,1,'2008-06-17 18:28:00',0,'serena nous a également aplé pour nous donner la meme info, en nous signalant qu\'on ne doit pas joindre leurs clients directement.','-2',287,20),(366,'1',2752,0,2,0,'2008-06-24 11:31:00',0,'EPARS -> SINTAS','-2',0,20),(306,'1',2431,0,1,1,'2008-06-18 17:49:00',0,'ok. Voir pour récupérer les clés avec EPARS','-2',40,20),(360,'1',1019,0,4,0,'2008-06-24 10:48:00',0,'Recaler les prestations avec SINTAS ?','-2',0,20),(8,'1',1313,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(298,'1',2506,0,1,1,'2008-06-18 12:00:00',0,'Tres satisfait.','1',297,20),(180,'1',2416,0,1,0,'2008-06-09 15:03:00',0,'Satisfaction avec Peirera ?','-2',0,20),(7,'1',1108,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(442,'1',2358,0,4,1,'2008-06-26 15:06:00',0,'Bien recu, veux un remplacement cette semaine impérativement.<br /><br />\r\nVoir avec CHEUALA le vendredi.<br /><br />\r\n+ Voir avec CHEUALA pour presta le mercredi ou vendredi en attendant retour ALIYOU.','0',371,20),(6,'1',1104,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(303,'1',2061,0,4,1,'2008-06-18 14:48:00',0,'Prevenue du changement qui s\'effecturai à priori fin juin. MONTAUBRIC est OK, simplement trouve génant de changer aussi souvent d\'intervenante. Elle marquera sur le carnet le liaison ce qu\'il y aura à faire car ne veux plus effectuer de RDV de présentation de l\'appart.','0',302,20),(5,'1',1027,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(305,'1',2021,0,4,1,'2008-06-18 15:03:00',0,'STEIN est OK.<br />\r\nElle s\'occupe de la transmission des clés entre les 2 intervenantes.','1',304,20),(2,'1',1019,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(3,'1',1020,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(4,'1',1026,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(47,'1',2539,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(29,'1',2231,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(1,'1',1017,0,1,0,'2008-05-19 00:35:40',0,'','-2',0,20),(471,'1',1027,0,4,0,'2008-07-03 16:32:00',0,'en rdv, rappel plus tard. rapport à prestation de cheuala pour remplacer bourroux le 18/08. Toujours pas de dates vacances au fait ?','-2',0,20),(357,'1',2813,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(310,'1',2448,0,1,1,'2008-06-19 11:18:00',0,'Problème sur prestation passé : <br />\r\n- Pliage du linge pas impeccable<br />\r\n- Endroit pas fait (sous le lit ...)<br />\r\n- Poubelle descendu mais pas de sacs remis<br />\r\n- Douche sale et problème d\'écoulement d\'eau (pas prévenu client)<br />\r\n- Soigneuse seulement quand il est là<br />\r\n- Répond à ses appels perso sur le lieu de travail<br />\r\n- N\'est pas hygiénique (nettoie tout avec les mêmes outils) <br />\r\n- Ne range rien<br />\r\n- Très très lente<br />\r\n- Très amateur<br />\r\n- Prend bien trop peu d\'initiatives<br />\r\n- Regrette les anciennes intervenantes<br />\r\n- Essaie de lui expliquer des choses mais ne comprend pas (est ce volontaire ou n\'a t-elle réellement pas compris)? la dernière fois avait fait pyrolyse et lui avait demandé de nettoyer le four mais pas fait ','-1',296,20),(311,'1',2231,0,1,1,'2008-06-19 12:17:00',0,'Suite à l\'annonce que BENAIMECHE ne pourra plus effectuer de prestations, MASSE se dit que cela doit venir du mot qu\'elle lui a laissé. De plus, MASSE est contente que l\'on change finalement d\'intervenante. A ce sujet, pour la transmission des clés, MASSE souhaite les récupérer et les donner à l\'intervenante si celle ci lui inspire confiance lors du premier RDV.<br />\r\n-> Voir pour recuperer les clés ac BENAIMECHE (si elle ne les a pas laissé ds la boite aux lettres de MASSE)','-2',29,20),(312,'1',2231,0,1,1,'2008-06-19 12:32:00',0,'Récupérer les clés avant le week end. MASSE ne veut pas que BENAIMECHE passe le week end avec.<br />\r\nDe plus, pas satisfaite de la derniere prestation.','-1',29,20),(353,'1',2706,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(354,'1',2710,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(355,'1',2769,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(351,'1',2632,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(317,'1',2358,0,4,1,'2008-06-19 15:14:00',0,'BAUDRILLER souhaite recuperer ALIYOU car elle est enceinte et en a marre des changements d\'intervenants incessants (quelle a subit chez d\'autre prestataires) et ne veux pas représenter le travail à faire trop souvent.','0',316,20),(318,'1',2448,0,1,1,'2008-06-19 17:16:00',0,'Est ok pour revenir avec Aliyou mais veut être sur qu\'elle assurera bien les prestations. Sinon est ok.','0',296,20),(349,'1',2549,0,1,0,'2008-06-23 17:32:00',0,'ALBERT -> SINTAS','-2',0,20),(320,'1',1019,0,1,1,'2008-06-18 17:18:00',0,'Premier appel pour passer avec MIVIELLE les jeudi apres midi. OK. Voir avec Aguilar pour les clés.','0',319,20),(321,'1',1019,0,1,4,'2008-06-19 17:18:00',0,'2em appel pour proposer CHEUALA à bribet en lui expliquant que ca serai temporaire pour Juillet. A voir car elle n\'aime pas changer trop d\'intervenants.','-2',319,20),(322,'1',1940,0,1,1,'2008-06-20 13:57:00',0,'1 presta de + pour mivielle chez valentin. Car ALIYOU prolongee. Prevenir le client.','-2',266,20),(323,'1',2062,0,4,1,'2008-06-20 15:27:00',0,'serena laisse des messages mais DALLARD ne rappelle pas.<br />\r\nNous rappelle dès qu\'il y a du nouveau.','-2',218,20),(324,'1',2448,0,1,1,'2008-06-20 15:35:00',0,'Suite prolongation arrêt Aliyou savoir si continue pendant 1 semaine avec Mivielle ou non ? nous tient au courant dans l\'aprèm.','0',296,20),(325,'1',2300,0,1,1,'2008-06-20 15:54:00',0,'Ok pour continuer à avoir des remplacements avec Mivielle jusqu\'à ce que Aliyou revienne.','0',263,20),(326,'1',1873,0,4,1,'2008-06-20 15:54:00',0,'Suite arrêt aliyou jusqu\'au 6 juillet savoir si veut des prestations de remplacement ou non?','-2',208,20),(327,'1',1940,0,1,4,'2008-06-20 15:59:00',0,'Le client est prévenu. Attente de réponse','-2',266,20),(346,'1',2418,0,1,0,'2008-09-01 17:32:00',0,'','',0,20),(347,'1',2444,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(709,'1',2231,0,1,1,'2008-08-17 15:43:00',0,'ne pas resolliciter','-2',29,20),(329,'1',2431,0,4,1,'2008-06-20 16:36:00',0,'Est ok pour prestation car elle est enceinte donc fatigué et reveut si possible avec epars. à voir','1',328,20),(330,'1',2448,0,1,1,'2008-06-20 16:43:00',0,'Ok pour continuer avec mivielle jusqu\'à ce que aliyou revienne mais il fat qu\'elle s\'améliore quand même.','0',296,20),(344,'1',2060,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(712,'1',2414,0,2,4,'2008-08-27 15:46:00',0,'le client serait-il intéressé pour reprendre les prestations ? rapel dans 1 semaine (27/08)<br />\r\n','-2',711,20),(332,'1',2448,0,1,4,'2008-06-23 10:28:00',0,'Prévenu du problème pour mivielle. Effectuera la prestation cet après midi','-2',296,20),(333,'1',2539,789,4,4,'2008-06-23 11:14:00',0,'Prévenue que epars a retrouvé son sac à main','-2',331,20),(335,'1',2884,0,5,1,'2008-06-23 11:54:00',0,'Veut quelqu\'un d\'autre. <br />\r\nPas confiance en l\'intervenante.','-1',313,20),(336,'1',2448,0,1,1,'2008-06-23 11:56:00',0,'Préfère encore une prestation même avec moins d\'heures que mivielle. Ne veut plus du tout de mivielle est très mécontente qu\'on en l\'ai pas tenu au courant.','-1',296,20),(340,'1',1676,0,1,0,'2008-06-23 17:32:14',0,'','-2',0,20),(645,'1',3100,0,3,1,'2008-09-16 10:30:00',0,'Suite congés retenter à ce moment là.','-2',644,20),(338,'1',2448,0,1,4,'2008-06-23 12:20:00',0,'Prévenu que Cheuala peut faire les prestations en attendant le retour d\'aliyou ou jusqu\'à fin août. ','-2',296,20),(339,'1',1019,0,1,1,'2008-06-23 14:12:00',0,'OK pour le mercredi avec CHEUALA. Pour n\'importe quel horaire meme si prefere à partir de 13h.','0',319,20),(209,'1',2300,0,2,0,'2008-06-09 11:22:00',0,'Veut une remplacement pour cette semaine Mradi ou mercredi ok pour tout la journée, jeudi matin au plus tard. Le tenir au courant dans tout les cas.','0',0,20),(218,'1',2062,0,4,0,'2008-06-09 14:56:00',0,'ANTIGNY(GOMEZ) n\'est finalement pas dispo le mardi matin.<br />\r\nSERENA a demandé si il est possible de changer pour le lundi apres midi de 15h30 à 17h30. (Créneau OK pour ANTIGNY). SERENA nous tien au courant. ','-2',0,20),(220,'1',1940,0,4,0,'2008-06-09 15:17:00',0,'Prestation annulé pour cette semaine.','0',0,20),(225,'1',2415,0,4,0,'2008-06-09 17:32:00',0,'Prise de RDV entre ANTIGNY et LEPAIN le mardi 10/06 pour les prestations futures.<br />\r\n(tous le monde est OK et prévenu)','0',0,20),(236,'1',1313,0,5,0,'2008-06-10 15:29:00',0,'Suite a l\'arret maladie de BROUSSET le 22/05, BAUDET souhaitait rattraper la prestation le 12/06.<br />\r\nBROUSSET l\'effectuera le 11/06.<br />\r\nVerifier avec BAUDET si OK.','-2',0,20),(238,'1',2779,0,4,0,'2008-06-10 15:57:00',0,'Attend de voir qualité prestation pour le moment plutôt satisfait juste petit bémol sur toile d\'araignée dans cuisine. Petit détail au sujet d\'une lampe ou ampoule décroché (à voir) ','0',0,20),(523,'1',1940,0,1,1,'2008-07-16 12:13:00',0,'Changement avec Hawari a partir de demain ok pas de prob.','-2',266,20),(242,'1',2464,0,1,0,'2008-06-11 14:00:00',0,'','-2',0,20),(245,'1',2448,0,5,0,'2008-06-11 16:07:00',0,'Mivielle incompétente selon LAGANNE.<br />\r\nVeut changer à tout prix. <br />\r\nReprendre ALIYOU plutôt que garder MIVIELLE.','-1',0,20),(250,'1',2758,0,1,0,'2008-06-12 14:47:00',0,'Satisfait des prestations de sabri. Pas de congés prévus à l\'avance.','1',0,20),(251,'1',2217,0,4,0,'2008-06-12 14:49:00',0,'Mivielle souhaiterai effectuer les prestations le matin plutot que l\'aprem. Car ca serai plus pratique pour elle pour aller chez LAGANNE ensuite. (temps de trajet trop court)','-2',0,20),(253,'1',2706,0,1,0,'2008-06-12 15:09:00',0,'Satisfaite de Benaimèche et sinon part en vacances pendant le mois d\'août mais souhaite tout de même des interventions.','1',0,20),(256,'1',1874,0,1,0,'2008-06-12 15:36:00',0,'satisfaite prestation bourroux et voulait savoir si reçu son paiement chèque CESU?','1',0,20),(255,'1',2551,0,2,0,'2008-06-12 15:26:00',0,'très contente prestation d\'albert','1',0,20),(258,'1',2553,0,5,0,'2008-06-12 16:44:00',0,'problème avec l\'intervenante Mme Pereira n\'est pas venu et ne sait pas pourquoi.Fille Méguira au tél qui nous a dit que sa mère était très énervé et insatisfaite et veut rompre le contrat vu que cela fait 3 semaines qu\'ils n\'ont pas de femme de ménage.<br />\r\n','-1',0,20),(262,'1',2009,0,1,0,'2008-06-13 14:41:00',0,'Arrêt des prestations car elle est en vacances (possible reprise en septembre)','0',0,20),(263,'1',2300,0,1,0,'2008-06-13 14:44:00',0,'Suite arrêt Aliyou proposition de remplacement ponctuel avec Mivielle le jeudi aprèm de 14h à 18h','-2',0,20),(266,'1',1940,0,1,0,'2008-06-13 15:01:00',0,'Ok pour prestation avec mivielle vendredi de 13h à 15h. S\'arranger pour les clés','0',0,20),(271,'1',2412,0,1,0,'2008-06-13 15:30:00',0,'Prestation satisfaisante avec ANTIGNY. <br />\r\nCependant, a du donner une nouvelle clé à ANTIGNY car n\'a toujours pas récupéré les clés de BROUSSET. Il faut récupérer ces clés pour lui rendre.','1',0,20),(276,'1',2464,0,4,0,'2008-06-16 10:47:00',0,'BARTHE malade lundi. Prestation deplacée à mercredi. OK pour barreau.','0',0,20),(278,'1',2217,0,4,0,'2008-06-16 12:06:00',0,'Il faudrai deplacer la prestation du vendredi 20/06, car mivielle fait un remplacement chez VALENTIN.','-2',0,20),(280,'1',1943,0,1,0,'2008-06-16 15:13:00',0,'Fin des prestations le 02/07/08.','0',0,20),(281,'1',1943,0,6,0,'2008-06-16 15:14:00',0,'Fin des prestations le 02/07/08.','0',0,20),(282,'1',2899,0,1,0,'2008-06-16 15:20:29',0,'','-2',0,20),(287,'1',2884,0,4,0,'2008-06-17 12:12:00',0,'Organisation pour premiere prestation ?','-2',0,20),(294,'1',2900,0,2,0,'2008-06-18 11:22:00',0,'Voir satisfaction prestation ponctuelle.','-2',0,20),(296,'1',2448,0,1,0,'2008-06-18 11:46:00',0,'Satisfait de Mivielle la trouve très gentille et soigneuse mais en défaut : trop lente et ne prend pas assez d\'initiatives.','0',0,20),(297,'1',2506,0,1,0,'2008-06-18 12:00:00',0,'satisfaction CHEUALA','-2',0,20),(302,'1',2061,0,4,0,'2008-06-18 14:47:00',0,'Transition ALBERT -> SINTAS.','-2',0,20),(304,'1',2021,0,4,0,'2008-06-18 15:03:00',0,'Transition Aguilar -> SINTAS','-2',0,20),(307,'1',2749,0,5,0,'2008-06-19 10:34:00',0,'Prévenue que Cheuala est malade et ne peut pas assurer la prestation d\'aujourd\'hui. Pas de problème.','0',0,20),(308,'1',2077,0,5,0,'2008-06-19 10:37:00',0,'Prévenue que Cheuala est malade et ne peut pas assurer la prestation d\'aujourd\'hui. Pas de problème.','0',0,20),(309,'1',2506,0,5,0,'2008-06-19 10:37:00',0,'Prévenue que Cheuala est malade et ne peut pas assurer la prestation d\'aujourd\'hui. Pas de problème.','0',0,20),(313,'1',2884,0,5,0,'2008-06-19 14:38:00',0,'Ne voulait pas prêter son téléphone pour que l\'intervenante pointe. Ai contacté séréna pour qu\'elle explique le fonctionnement du télépointage au client.','-2',0,20),(314,'1',1512,0,1,0,'2008-06-19 15:02:00',0,'','0',0,20),(316,'1',2358,0,4,0,'2008-06-19 15:13:00',0,'Suite a la démission de ALBERT','-2',0,20),(319,'1',1019,0,1,0,'2008-06-19 17:17:00',0,'Suite a demission de Aguilar.','-2',0,20),(328,'1',2431,0,4,0,'2008-06-20 16:02:00',0,'Suite prolongation arrêt de travail aliyou jusqu\'au 6 juillet veut elle des prestations de remplacements ou non ?','-2',0,20),(331,'1',2539,0,4,0,'2008-06-20 17:42:00',0,'Mme epars s\'est fait voler son sac à main. Les clés de Mr et Mme amigues étaient dedans. Les prévenir.','-2',0,20),(382,'1',1019,0,4,1,'2008-06-24 17:54:00',0,'Ok avec SINTAS les jeudi de 14h à 18H.','0',360,20),(384,'1',2231,0,1,1,'2008-06-25 10:59:00',0,'Aurai voulu etre prevenue que pas de presta demain.<br />\r\nSouhaite qu\'on lui renvoi les clés.<br />\r\nSouhaite qu\'on la tienne au courant dès qu\'on trouve quelqu\'un au plus vite.','0',29,20),(385,'1',1020,0,1,1,'2008-06-25 11:04:00',0,'Ne sait pas pour contrôle car ne sait pas si veut la prestation. Sinon enverra mail pour les congés pour août en tenant compte de notre fermeture. Voir pour les modifs en septembre suite congés maternité.','0',378,20),(387,'1',2539,0,4,4,'2008-06-25 11:15:00',0,' Attente rappel','-2',386,20),(388,'1',2552,0,1,0,'2008-06-25 11:26:00',0,'Dernière prestation avec Epars le 27/06 après vacances. Nous tient au courant si veut des nouvelles prestations plus tard.','0',0,20),(389,'1',2448,0,1,1,'2008-06-25 14:12:00',0,'Satisfait de CHEUALA en attendant le retour de ALIYOU.','0',296,20),(390,'1',2813,0,1,0,'2008-06-25 14:37:00',0,'Ok pour congés bourroux prêt à ne pas avoir de prestations pendant 3 semaines; Ne veut que bourroux','0',0,20),(391,'1',2811,0,1,1,'2008-06-25 15:48:00',0,'Trouve sabri moyen et aimerait qu\'elle fasse plus d\'efforts. Repassage.','-1',381,20),(392,'1',2769,0,5,4,'2008-06-25 16:48:00',0,'On peut l\'avoir que sous 15 jours. Demande à ce qu\'elle rappelle.','-2',374,20),(393,'1',2062,0,4,1,'2008-06-25 16:55:00',0,'SERENA nous a contacté pour dire que DALLARD suspend les prestations jusqu\'à Septembre.','-2',218,20),(394,'1',2062,0,4,0,'2008-06-25 16:57:00',0,'Trouver une intervenante pour début Septembre.','-2',0,20),(395,'1',2932,0,3,0,'2008-06-25 17:53:00',0,'3H le jeudi<br />\r\nFR<br />\r\nBROUSSET ? 15H30-18H30','',0,20),(692,'1',2932,0,3,1,'2008-07-25 15:06:00',0,'Souhaite qu\'on la rappelle début Septembre pour commencer les prestations à cette période.','-2',395,20),(396,'1',1221,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(397,'0',1276,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(398,'1',1287,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(399,'0',1368,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(400,'0',1408,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(401,'0',1418,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(402,'1',1419,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(403,'1',1457,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(404,'0',1514,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(405,'1',1522,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(406,'0',1527,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(407,'1',1575,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(408,'1',1576,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(409,'0',1672,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(410,'1',1712,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(411,'0',1716,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(412,'0',1737,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(413,'1',1738,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(414,'0',1739,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(415,'0',1753,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(416,'1',1774,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(417,'0',1783,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(418,'1',1895,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(419,'0',1932,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(420,'0',1995,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(421,'1',2026,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(422,'1',2200,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(423,'0',2228,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(424,'0',2262,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(425,'1',2374,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(426,'1',2447,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(427,'1',2450,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(428,'0',2463,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(429,'0',2466,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(430,'0',2489,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(431,'0',2491,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(432,'0',2520,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(433,'0',2545,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(434,'0',2546,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(435,'0',2548,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(436,'0',2589,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(437,'0',2590,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(438,'0',2820,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(439,'1',2877,0,1,0,'2008-06-26 08:52:43',0,'','-2',0,26),(440,'1',2358,0,4,4,'2008-06-26 10:26:00',0,'Albert ne peut encore pas rattraper la prestation d\'aujourd\'hui (fille malade)','-2',371,20),(441,'1',2549,0,1,1,'2008-06-26 12:33:00',0,'Ok pour le changement. Est sur place lors de la prestation. Souhaite un suivi pour voir si SINTAS est satisfaisante.','0',349,20),(444,'1',2358,0,4,1,'2008-06-26 17:21:00',0,'OK pour prestations de remplacement le vendredi 27/06 de 11h30 à 14h30 et le Mercredi 02/07 de 8h à 12h.<br />\r\n','0',371,20),(445,'1',2358,0,4,1,'2008-06-26 17:22:00',0,'Organiser avec ALIYOU la reprise des prestations chez elle.<br />\r\n(à partir du 7/06)','-2',316,20),(446,'1',1019,0,4,1,'2008-06-27 16:30:00',0,'A récupéré les clés. Fera le transfert.<br />\r\nPar contre, souhaite un RDV le Mardi ou Mercredi avec SINTAS.<br />\r\nDemander à SINTAS lundi matin lors du RDV de remise des clés.','-2',360,20),(447,'1',2539,0,4,1,'2008-06-27 17:46:00',0,'Arriver à 14h pour la presta du 01/07. Sinon personne pour lui ouvrir et lui donner les clés.','0',386,20),(448,'1',2077,0,1,1,'2008-06-30 11:36:00',0,'ok pour contrôle','-2',380,20),(449,'1',2412,0,4,0,'2008-06-30 12:05:00',0,'Vacances prises par ANTIGNY du 30/06 au 06/07.','-2',0,20),(450,'1',2412,0,4,1,'2008-06-30 12:06:00',0,'Souhaitent un presta de remplacement cette semaine.<br />\r\nSouhaitant le jeudi avec brousset qui a tjrs les clés.','0',449,20),(451,'1',2415,0,1,0,'2008-06-30 12:08:00',0,'Gomez en vacances et pas de prestation jeudi 03/07.','-2',0,20),(452,'1',2254,0,1,1,'2008-06-30 12:21:00',0,'BENAIMECHE prevenue pour la presta de 4h le 16','-2',299,20),(453,'1',2412,0,4,1,'2008-07-01 10:31:00',0,'Brousset est OK le jeudi aprem','-2',449,20),(454,'1',2412,0,4,4,'2008-07-01 10:33:00',0,'Brousset est ok pour faire la prestation de remplacement jeudi 03/07.','-2',449,20),(455,'1',2412,0,4,1,'2008-07-01 10:34:00',0,'Ok pour jeudi aprèm.','-2',449,20),(456,'1',2009,0,5,0,'2008-07-01 16:40:00',0,'Reception lettre de souhait de stopper les presta.<br />\r\nSouhaite récupérer les clés que ALIYOU a en sa possession.','0',0,20),(458,'1',1675,0,1,1,'2008-07-02 16:15:00',0,'veut une presta après le 16/08','-2',11,20),(459,'1',1940,0,1,1,'2008-07-02 16:20:00',0,'veut une prestation en attendant le retour de aliyou.','-2',266,20),(460,'1',2300,0,1,1,'2008-07-02 16:54:00',0,'aliyou pas dispo le jeudi est ce possible de décaler presta le lundi ou vendredi ?','-2',377,20),(467,'1',1874,0,4,1,'2008-07-03 14:07:00',0,'Prend note que c\'est pas possible.<br />\r\nPas de pb.','0',464,20),(468,'1',1874,0,5,0,'2008-07-03 14:07:00',0,'Pb sur facturation du mois d\'avril.<br />\r\nPkoi reste 8€ à payer ?','0',0,20),(469,'1',1874,0,5,1,'2008-07-03 14:31:00',0,'Manque d\'info : faire 1 avoir.','-2',468,20),(470,'1',2900,0,2,0,'2008-07-03 16:17:00',0,'ok accompte pris en compte elle nous versera le solde.','-2',0,20),(464,'1',1874,0,4,0,'2008-07-03 11:00:00',0,'Demande à BOURROUX de laver le tapis de l\'entrée à l\'eau + lessive.<br />\r\nMais BOURROUX pense que ca va détruire le tapis et n\'a pas le matériel necessaire.<br />\r\nVoir avec RAYNAL pour mise au point.','-2',0,20),(465,'1',2448,0,4,0,'2008-07-03 13:59:00',0,'Reprise Aliyou','-2',0,20),(466,'1',2448,0,4,1,'2008-07-03 13:59:00',0,'Ok pour que cheuala vienne plus tôt vendredi (vers 12h) et elle laissera les clés dans la boîte aux lettres. Quelqu\'un sera là lundi après midi pour le retour d\'aliyou (et pour les clés donc)','-2',465,20),(472,'1',2431,0,4,1,'2008-07-04 10:56:00',0,'prestation avec bourroux ce matin.Ok ','-2',328,20),(473,'1',2300,0,1,1,'2008-07-04 11:25:00',0,'ok pour décaler presta le vendredi matin.','-2',377,20),(474,'1',2549,0,1,1,'2008-07-04 12:02:00',0,'décalage presta vendredi au mardi avec sintas.','-2',349,20),(475,'1',1940,0,1,1,'2008-07-04 12:39:00',0,'prestation aujourd\'hui avec sintas de 14 à 16h.','-2',266,20),(476,'1',1019,0,4,1,'2008-07-04 17:29:00',0,'Très satisfaite de sintas,à l\'air bien lui convient parfaitement.','-2',360,20),(477,'1',2448,0,5,1,'2008-07-07 16:38:00',0,'ALIYOU ne s\'est pas présentée chez Mr LAGANE.<br />\r\nAlors qu\'il y a eu un entretien dans la matinée avec le planning qui lui a été donné.<br />\r\nPrendre contact avec ALIYOU pour lui demander de ramener l\'accusé de reception concernant l\'avertissement. ','0',175,20),(478,'1',2358,0,4,4,'2008-07-08 10:43:00',0,'ALIYOU toujours pas de nouvelles.<br /><br />\r\nBOURROUX OK pour ratrapper la presta jeudi 10/06.<br /><br />\r\nMessage repondeur à BAUDRILLER comment quoi ALIYOU a tjrs mal à la cheville et qu\'on a BOURROUX pour remplacer la presta.','-2',316,20),(479,'1',2358,0,4,1,'2008-07-08 10:48:00',0,'BAUDRILLER nous rapelle et stipule qu\'elle etait tres satisfaite de CHEUALA.<br />\r\nMais CHEUALA pas dispo donc OK pour BOURROUX.<br />\r\nMeme si marre des changements d\'intervenants.','0',316,20),(480,'1',2431,0,2,0,'2008-07-08 11:00:00',0,'ok pour prestation de remplacement avec bourroux le 10/07.','-2',0,20),(481,'1',2431,0,2,4,'2008-07-08 11:07:00',0,'bourroux veut plutôt le vendredi 11/07 ds la matinée','-2',480,20),(482,'1',2300,0,1,1,'2008-07-08 11:28:00',0,'suite aliyou ? remplacement avec mivielle le jeudi de 10 à 14 H .','-2',377,20),(483,'1',1940,0,1,1,'2008-07-08 11:30:00',0,'cheuala en remplacement le 11/07 de 15 à 18H<br />\r\nA confirmer.','-2',266,20),(484,'1',2464,0,2,0,'2008-07-08 12:02:00',0,'Prestation le 15/07 au lieu du 14/07 (car ferié). A voir avec Barthe','-2',0,20),(485,'1',2985,0,1,0,'2008-07-08 12:11:23',0,'','-2',0,20),(486,'1',1027,0,4,1,'2008-07-08 14:31:00',0,'pas de prestation pour 3ème semaine août (en vac) pour offre 10€ pas pour le moment ..<br />\r\nAnnule la presta du 14/07 veut plutôt une matinée l\'aprèm ne l\'arrange pas.','-2',471,20),(487,'1',2506,0,1,0,'2008-07-08 14:51:00',0,'Nous tient au courant pour les presta à 10€ (rappel) et sinon pour la presta du 14/07 laisser tomber.','0',0,20),(488,'1',1020,0,2,0,'2008-07-08 14:55:00',0,'décalage presta le 17/07 l\'après midi ?','-2',0,20),(489,'1',2021,0,4,0,'2008-07-09 11:17:00',0,'Sintas accident du travail. ','-2',0,20),(503,'1',2021,0,4,4,'2008-07-09 16:09:00',0,'Mess repondeur comme quoi pas de presta aujourd\'hui.','-2',489,20),(490,'1',2539,0,4,4,'2008-07-09 11:21:00',0,'Sintas accident du travail. Arrêt de la prestation chez Amigues. ','-2',386,20),(491,'1',1027,0,4,1,'2008-07-09 11:57:00',0,'ok pour presta le jeudi 17/07 au matin','-2',471,20),(492,'1',1020,0,2,1,'2008-07-09 12:00:00',0,'est ok pour presta de 14 à 17h30.','-2',488,20),(493,'1',2431,0,2,1,'2008-07-09 12:28:00',0,'Ok pour le vendredi matin.<br />\r\n11h à 12h par exemple.','0',480,20),(511,'1',2448,0,1,0,'2008-07-09 12:44:00',0,'Changement d\'intervenante','-2',0,20),(512,'1',2448,0,1,4,'2008-07-09 12:44:00',0,'message comme quoi on a fait un recrutement, et que les prestations reprendraient à partir de mercredi 16/07/08.<br />\r\nAttente d\'appel de sa part, ou le rappeler pour confirmer les nouveaux horaires de HAWARI.','-2',511,20),(495,'1',1940,0,1,4,'2008-07-09 14:28:00',0,'Confirmé via message sur son repondeur.','-2',266,20),(496,'1',2300,0,1,4,'2008-07-09 14:37:00',0,'Confirmation via message repondeur que presta le 10/07 avec MIVIELLE de 10h à 14h.','-2',377,20),(497,'1',2549,0,4,0,'2008-07-09 14:48:00',0,'Accident travail SINTAS','-2',0,20),(498,'1',2549,0,4,1,'2008-07-09 14:57:00',0,'Suite accident du travail de l\'intervenante reprise le 18/07 mais veut au moins une prestation ponctuelle le 11/07.','-2',497,20),(499,'1',1019,0,4,0,'2008-07-09 15:12:00',0,'Accident SINTAS','-2',0,20),(500,'1',1019,0,4,1,'2008-07-09 15:12:00',0,'Pas de prestation cette semaine.<br />\r\nEspere que tout ira bien la semaine prochaine.<br />\r\nA pris avec humour la malchance de SINTAS.','0',499,20),(501,'1',2549,0,4,1,'2008-07-09 15:15:00',0,'ok attente de confirmation ou non de notre part pour remplacement brousset.','0',497,20),(502,'1',2358,0,4,1,'2008-07-09 15:33:00',0,'Ok pour effectuer la premiere presta avec HAWARI le mercredi 16/07. Puis en enssuite regulierement les mardi aprem.<br />\r\nFaire suivi de satisfaction.','0',316,20),(504,'1',2217,0,4,1,'2008-07-09 17:20:00',0,'OK mivielle vient le 14/07.','-2',278,20),(505,'1',2752,0,4,0,'2008-07-09 17:48:00',0,'14 Juillet : Férié ','-2',0,20),(506,'1',2752,0,4,4,'2008-07-09 17:48:00',0,'Message comme quoi pas de presta et remplacement impossible.<br />\r\nProchaine presta la semaine suivante.','-2',505,20),(507,'1',2706,0,1,1,'2008-07-09 17:55:00',0,'venir le matin au lieu de l\'après midi.','-2',353,20),(509,'1',1522,0,1,1,'2008-07-10 14:50:00',0,'le client souhaite un remplacement','0',405,26),(510,'1',1221,0,1,4,'2008-07-10 14:55:00',0,'re','-2',396,26),(513,'1',2448,0,1,1,'2008-07-11 12:12:00',0,'La première prestation devra avoir lieu mardi pdt que le client est présent : intervenante ok.<br />\r\nLe client souhaite que la personne soit impérativement performante.<br />\r\nLa prestation du 13 Juin aurait dû donner lieu à une rectification car durée d\'1H environ.<br />\r\nAprès vérification, la prestation à duré 2H15 environ, et non pas 2H30, donc avoir de 1/2H.','0',511,20),(514,'1',1020,0,2,4,'2008-07-15 11:53:00',0,'Re confirmation de la presta de jeudi 17/07 à 14h-17h30.','-2',488,20),(515,'1',2254,0,1,1,'2008-07-15 12:04:00',0,'ok pour prestation du mercredi 16/07','-2',299,20),(516,'1',2101,0,1,4,'2008-07-15 12:41:00',0,'prestation à 13H au lieu de 15h.','-2',137,20),(520,'1',2448,0,1,1,'2008-07-16 11:12:00',0,'Satisfait de HAWARI','1',511,20),(518,'1',2358,0,4,0,'2008-07-16 10:50:00',0,'Déplacement des prestations du mardi aprem au vendredi matin.<br />\r\n(Pour pouvoir mettre COLCOMBET à la place)','-2',0,20),(519,'1',2358,0,4,4,'2008-07-16 10:51:00',0,'Message sur repondeur d\'HAWARI pour qu\'elle demande à BAUDRILLER si ok pour effectuer les presta le vendredi matin.','-2',518,20),(521,'1',2549,0,4,1,'2008-07-16 11:31:00',0,'Finalement pas de presta depuis 2 semaines.<br />\r\nDonc souhaite 3H au lieu de 2H ce vendredi 18/07 de 14H à 17H.<br />\r\nPrévenir SINTAS.','0',497,20),(522,'1',2549,0,4,4,'2008-07-16 11:44:00',0,'SINTAS prevenue par repondeur.<br />\r\n','-2',497,20),(524,'1',2464,0,2,1,'2008-07-16 12:22:00',0,'ok','-2',484,20),(525,'1',2300,0,1,0,'2008-07-16 12:24:00',0,'Remplacement de Aliyou avec Hawari. Sur répondeur attente de rappel.','-2',0,20),(526,'1',2358,0,4,1,'2008-07-16 14:31:00',0,'Contente d\'hawari repassage ok mais poussière et sols (passe autour. Très satisfaite de Bourroux si jamais celle-ci à des dispos en septembre voudrait être sur sa liste d\'attente.','0',518,20),(541,'1',3004,0,1,0,'2008-07-21 10:26:23',0,'','-2',0,20),(528,'1',2062,0,4,1,'2008-07-16 18:20:00',0,'Ne veut plus d\'intervention.<br />\r\nCertainement suite à inquiétude vis a vis des clés rendues seulement aujourd\'hui.','-2',394,20),(529,'1',2539,789,4,1,'2008-07-17 14:24:00',0,'ok pour le contrôle aujourd\'hui.','-2',386,20),(530,'1',2749,0,1,0,'2008-07-17 14:26:00',0,'contrôle cheuala chez elle, mess répondeur.','-2',0,20),(531,'1',2549,0,4,1,'2008-07-17 14:27:00',0,'vu sintas pour contrôle chez amigues et ok pour la presta chez fabre de 3h.','-2',497,20),(532,'1',2706,0,4,1,'2008-05-31 17:13:00',0,'BENAIMECHE effectue de la garde d\'enfant en plus chez ONDERBEKE','-2',58,20),(533,'1',2706,0,1,0,'2008-07-17 17:15:00',0,'Casse','-2',0,20),(534,'1',2706,0,1,1,'2008-07-17 17:17:00',0,'Miroir fêlé.<br />\r\nBENAIMECHE va demander à ONDERBEKE d\'etablir un courrier precisant les circonstance de l\'incident. Une photo. Une facture ou une estimation par un professionnel.','-2',533,20),(535,'1',1019,0,1,0,'2008-07-18 10:31:00',0,'Ok pour offre à 10€ voir sur la dernière semaine de juillet pour 4h (nettoyage vitres). Voir avec sintas','-2',0,20),(536,'1',2549,0,4,1,'2008-07-18 14:10:00',0,'Fabre demande ce que fait sintas qui était à Rue des violettes et non impasse des violettes.','-2',497,20),(540,'1',3019,0,3,1,'2008-07-18 17:55:00',0,'A pris un premier devis par tel, nous recontacte à l\'agence après comparaison avec les concurrents.<br />\r\nSouhaite ménage et repassage, prestation 3h hebdo.<br />\r\n-> Rpl pour relancer si pas de nouvelles','0',539,20),(539,'1',3019,0,3,0,'2008-07-18 17:54:00',0,'','-2',0,20),(542,'1',2758,0,2,0,'2008-07-21 11:01:00',0,'Offre à 10€ le mardi de 16 à 18h. Pas possible pour jusqu\'à fin juillet mais possible fin août.','-2',0,20),(543,'1',3004,0,1,1,'2008-07-21 11:12:00',0,'Rappel dans 1h car pas disponible (est dans une clinique)','-2',541,20),(703,'1',2728,0,2,1,'2008-08-27 15:32:00',0,'apler et envoyer courrier recommandé si pas de réponse','-2',701,20),(546,'1',2549,0,1,0,'2008-07-21 14:31:00',0,'Satisfaction SINTAS','-2',0,20),(547,'1',2549,0,1,0,'2008-07-21 14:31:00',0,'Autorisation prelevement automatique envoyée à la banque, mais ne retrouve pas la copie à l\'agence.<br />\r\nCourrier envoyé.','',0,20),(548,'1',2549,0,1,4,'2008-07-21 14:32:00',0,'Message repondeur comme quoi le courrier est envoyé.','-2',547,20),(549,'1',2706,0,1,1,'2008-07-22 11:04:00',0,'décaler la presta de jeudi aprèm au jeudi matin (9h-12h) pas de prob personne à la maison.','-2',533,20),(550,'1',2254,0,4,0,'2008-07-22 11:08:00',0,'Décaler la presta au vendredi matin (8h30-10h30) ok pas de problème.','-2',0,20),(552,'1',2431,0,4,0,'2008-07-22 11:48:00',0,'Décalage presta du 21/08 au 19/08. Ok pas de problème.','-2',0,20),(553,'1',3004,0,1,1,'2008-07-22 11:53:00',0,'A priori positif, une personne très agréable et charmante. Prévenu pour le fermeture d\'entreprise.','-2',541,20),(554,'1',3004,0,1,1,'2008-07-22 13:58:00',0,'Hawari pas venu à la presta (12h- 17h). Attend des nouvelles','-2',541,20),(555,'1',3004,0,1,1,'2008-07-22 14:00:00',0,'Finalement est arrivée à 14h.<br />\r\nLa rpler après la prestation pour savoir ce qu\'il s\'est passé.<br />\r\nEt faire un suivi auprès de COLCOMBET.','-2',541,20),(556,'1',1313,0,1,0,'2008-07-22 16:37:00',0,'Durée des prestations ( 1 fois 2h et 1 fois 3h plus possible) Veut bien passer à 2h30 par semaine.','-2',0,20),(557,'1',1019,0,1,1,'2008-07-22 16:51:00',0,'Offre à 10€ sur dernière semaine juillet.','-2',535,20),(558,'1',2752,0,2,0,'2008-07-22 17:11:00',0,'Sur place pour intervention sintas ? ','-2',0,20),(559,'1',2417,0,2,0,'2008-07-22 18:09:00',0,'Prévenu que quelqu\'un sur son secteur','-2',0,20),(560,'1',2413,0,1,0,'2008-07-23 12:28:00',0,'','-2',0,20),(661,'1',2413,0,1,1,'2008-07-23 14:40:00',0,'Nous re-contacte à la rentrée pas besoin pour le moment.','-2',560,20),(561,'1',3002,0,3,0,'2008-07-23 12:38:00',0,'2H','',0,20),(562,'1',2417,0,2,1,'2008-07-23 12:46:00',0,'Ok pour reprendre les prestation jeudi 31/07 de 12h30 à 16h30.','1',559,20),(563,'1',2835,0,2,0,'2008-07-23 12:47:00',0,'Ok pour les prestation le lundi et le vendredi (2 fois 2h) dès semaine prochaine.','-2',0,20),(564,'1',2931,0,3,0,'2008-07-23 15:24:00',0,'','',0,20),(565,'1',2752,0,2,1,'2008-07-23 17:07:00',0,'Pas de problème pour les clés, trouve que sintas fait du travail en superficie aimerait qu\'elle fasse les choses plus à fond.','-1',558,20),(566,'1',2506,0,2,0,'2008-07-23 17:12:00',0,'Blanc est ok pour changement intervenant à partir du 21/08 (Mme IZAK)','-2',0,20),(567,'1',2749,0,4,0,'2008-07-23 17:27:00',0,'Prévenu changement Cheuala à Izak. ','',0,20),(568,'1',3030,0,3,0,'2008-07-23 17:46:00',0,'','-2',0,20),(569,'1',2431,0,4,1,'2008-07-23 17:48:00',0,'finalement pas de décalage','-2',552,20),(570,'1',2077,0,2,0,'2008-07-23 17:50:00',0,'Prestation de cheuala à izak. Ok le vendredi l\'arrange','-2',0,20),(571,'1',2931,0,3,4,'2008-07-24 11:02:00',0,'On a quelqu\'un sur son secteur.','-2',564,20),(690,'1',3052,0,3,3,'2008-07-29 15:00:00',0,'6h fonsorbes : 3 x 2H<br />\r\nProposition 2 x 3H à GOMEZ : ok<br />\r\nLa cliente est embêtée de ne commencer que mi-aout...','-2',605,20),(689,'1',2931,0,3,1,'2008-09-02 13:24:00',0,'en voiture rappel dans 5 mn','-2',564,20),(572,'1',3032,0,3,0,'2008-07-24 11:05:00',0,'2H','',0,20),(573,'1',3030,0,1,1,'2008-07-19 11:08:00',0,'Pas avant septembre, compare les tarifs avec sa femme et recontacte l\'agence. ','-2',568,20),(574,'1',3038,0,3,0,'2008-06-11 11:13:00',0,'','',0,20),(575,'1',3029,0,3,0,'2008-07-24 11:14:00',0,'2H sauf mercredi et vendredi','',0,20),(576,'1',3033,0,3,0,'2008-07-18 17:00:00',0,'2H','',0,20),(577,'1',3025,0,2,0,'2008-07-23 13:58:00',0,'Message repondeur pour confirmer les créneaux et nb d\'heure.','-2',0,20),(578,'1',3027,0,3,0,'2008-07-24 12:00:00',0,'2H','',0,20),(579,'1',3026,0,3,0,'2008-07-24 12:00:00',0,'2H','',0,20),(674,'1',3030,0,3,1,'2008-09-01 14:52:00',0,'trop loin -> abandon','-2',568,20),(675,'1',3099,0,3,3,'2008-08-14 14:00:00',0,'Possibilité de démarrer les prestations avec sabri au plus vite. Attente d\'une réponse.','-2',642,20),(676,'1',2767,0,3,0,'2008-08-20 14:56:00',0,'','',0,20),(581,'1',3031,0,3,0,'2008-07-23 14:34:00',0,'','-2',0,20),(667,'1',3031,0,3,1,'2008-07-23 14:47:00',0,'pas de besoin immédiat.<br />\r\nDemande envoi de la plaquette.','-2',581,20),(582,'1',3032,0,3,1,'2008-07-22 14:35:00',0,'visite client effectuée.','-2',572,20),(584,'1',3045,0,3,0,'2008-07-24 16:11:00',0,'','-2',0,20),(670,'1',3045,0,3,1,'2008-07-24 14:48:00',0,'demande une plaquette.<br />\r\nprestas envisageables début septembre ','-2',584,20),(585,'1',2752,0,2,1,'2008-07-24 17:31:00',0,'Message sur rep SINTAS pour parler de ces faits','-2',558,20),(586,'1',2549,0,1,1,'2008-07-24 17:39:00',0,'ok la trouve bien','1',546,20),(587,'1',2758,0,2,4,'2008-07-24 17:41:00',0,'? rappel pour offre fin août promo à 10€.','-2',542,20),(588,'1',1313,0,4,1,'2008-07-24 17:44:00',0,'à voir si brousset à tt le tps de faire en 2h30 au lieu de 3h (dejà eu l\'intervenante, attente feed back)','-2',556,20),(589,'1',3047,0,2,0,'2008-07-25 10:56:00',0,'Appel sur rép le 25/07 à 11h. Rappel ds soirée','-2',0,20),(590,'1',2448,0,1,0,'2008-07-25 11:14:00',0,'Polo & satisfaction ?','-2',0,20),(591,'1',2448,0,1,1,'2008-07-25 11:15:00',0,'Renvoi un courrier pour les polos avec les polos joints.<br />\r\nSatisfait de HAWARI.','1',590,20),(593,'1',2931,0,3,1,'2008-07-25 12:15:00',0,'A quelqu\'un pour le moment mais reviens vers nous en septembre.','-2',564,20),(594,'1',3033,0,3,1,'2008-07-25 12:37:00',0,'Souhaite commencer debut Septembre.<br />\r\nLe rpler à ce moment.','0',576,20),(595,'1',3025,0,2,1,'2008-07-25 12:38:00',0,'Renvoi le bon de commande.<br />\r\nRpler lors de la reception bon de commande.<br />\r\nSouhaite commencer la semaine 3 ou 4 d\'Aout 2008.','0',577,20),(596,'1',3002,0,3,1,'2008-07-25 12:39:00',0,'sonne ds le vide pas de répondeur','-2',561,20),(597,'1',3029,0,3,4,'2008-07-25 12:39:00',0,'','-2',575,20),(598,'1',3026,0,3,1,'2008-07-25 12:42:00',0,'2H par semaine.<br />\r\nA partir de Septembre.<br />\r\nHésite encore entre emploi direct et nous.<br />\r\nEnvoi de plaquette et tarifs.','0',579,20),(599,'1',3027,0,3,4,'2008-07-25 12:45:00',0,'Répondeur pas de mess déjà eu un hier. rappel plus tard.','-2',578,20),(600,'1',2749,0,4,4,'2008-07-25 15:12:00',0,'Rép, attente rappel.','-2',567,20),(601,'1',3051,0,2,0,'2008-07-28 10:20:00',0,'Rdv commercial le 21/07','-2',0,20),(602,'1',3051,0,4,0,'2008-07-28 10:51:00',0,'Ok pour commencer cette semaine. ','0',0,20),(603,'1',3051,0,4,1,'2008-07-28 10:53:00',0,'Commencer cette semaine le mardi de 13h30 à 16h30.<br />\r\nPuis les lundi de 8h30 à 11h30.<br />\r\n','-2',602,20),(604,'1',3051,0,4,1,'2008-07-28 10:53:00',0,'Message repondeur sur le portable de CHEUALA.','-2',602,20),(605,'1',3052,0,3,0,'2008-07-28 11:00:00',0,'3 x 2H (LUN-MER-VEN MA)','',0,20),(606,'1',3047,0,2,1,'2008-07-28 11:52:00',0,'ok rdv pris le 28/07 à 16h','-2',589,20),(607,'1',2412,0,1,0,'2008-07-28 14:23:00',0,'Absence de gomez suite visite médicale. Se propose de rattraper ce soir après tarr ou sinon mardi 29/07.Mess sur répondeur','-2',0,20),(608,'1',2101,0,1,1,'2008-07-28 17:21:00',0,'prestation cheuala ne souhaite pas continuer avec elle car la trouve trop lente veut quelqu\'un du métier à partir de la rentrée.','-2',137,20),(609,'1',3051,0,4,1,'2008-07-28 17:38:00',0,'clé sous le paillasson','-2',602,20),(610,'1',3043,0,1,0,'2008-07-28 18:50:00',0,'','',0,20),(705,'1',3043,0,1,1,'2008-07-28 18:34:00',0,'Pas très contente de CHEUALA concernant la pestation ponctuelle.<br />\r\nL\'intervenante, qui avait du retard (12H) n\'avait pris aucun ustensiles, a laissé de l\'eau usagée dans la cuvette des toilettes, des sopalins usagés par terre, ainsi que sa bouteille d\'eau...<br />\r\nNous recontacte dès qu\'elle a trouvé un appart pour prendre un RDV.<br />\r\n','-2',610,20),(611,'1',2021,0,4,4,'2008-07-30 16:28:00',0,'pas de presta avec sintas, à voir pour remplacement fin de semaine.. cheuala ?','-2',489,20),(612,'1',3071,0,3,0,'2008-07-31 12:17:00',0,'3H le Vendredi','',0,20),(684,'1',3071,0,3,1,'2008-07-31 14:59:00',0,'Souhaite 3H par semaine le vendredi impérativement (matin ou apres midi).<br />\r\nRapler au retour de congés d\'entreprise.','-2',612,20),(685,'1',3071,0,3,4,'2008-09-12 15:00:00',0,'','-2',612,20),(686,'1',3028,0,3,0,'2008-08-20 15:00:00',0,'','',0,20),(613,'1',2929,0,1,0,'2008-07-31 12:28:11',0,'','-2',0,20),(614,'1',3051,0,4,1,'2008-07-31 16:20:00',0,'Prest d\'aujourd\'hui de 15 à 17h au lieu de 14 à 17h mais après la presta aurait lieu le mardi de 15h30 à 18h30. Attend confirmation','-2',602,20),(615,'1',2929,0,1,4,'2008-07-31 16:26:00',0,'Presta décalé de 14h30 à 16h30 plutôt que 16h30 à 18h30','-2',613,20),(616,'1',3047,0,4,0,'2008-07-31 16:32:00',0,'apl pour caler les prestation avec CHEUALA les mercredi.<br />\r\nCommencer le mercredi 20/08','-2',0,20),(617,'1',3047,0,4,4,'2008-07-31 16:33:00',0,'Proposition pour des prestations de 2h30 afin d\'effectuer une piece plus a fond chaque semaines ou des carreaux.<br />\r\n(oubli de préciser ds le message que ca serai au meme taux horaire) ','-2',616,20),(618,'1',2779,733,1,0,'2008-08-01 12:24:00',0,'Plus satisfait des prestations de CHEUALA.<br />\r\n','-1',0,20),(619,'1',2758,0,4,0,'2008-08-01 14:33:00',0,'Pb avec les changements de tarif.<br />\r\nA laissé un message.','-1',0,20),(620,'1',2758,0,4,1,'2008-08-01 14:45:00',0,'Clarification avec le client comme quoi cette augmentation est liée à l\'augmentation du SMIC.<br />\r\nSouhaite finir Aout et nous rappelle pour la suite après avoir comparé les prix avec d\'autres propositions.','0',619,20),(621,'1',2985,0,1,0,'2008-08-01 16:54:00',0,'Paye en CESU.<br /><br />\r\nEnvoi 1 supplémentaire à utiliser le mois suivant.','1',0,20),(622,'1',2985,0,1,1,'2008-08-01 17:09:00',0,'Envoi d\'un CESU de moins.<br />\r\n','1',621,20),(623,'1',2779,820,1,1,'2008-08-01 17:36:00',0,'Changement d\'intervenant avec Bourahla.<br />\r\nIl faut prévenir le client.<br />\r\nL\'intervenante possède-t-elle les clés ?','-2',618,20),(624,'1',2769,0,2,0,'2008-08-01 17:37:00',0,'Passage à 2h au lieu de 3.<br />\r\nA partir du 20 Aout.<br />\r\n','-2',0,20),(625,'1',3047,0,4,1,'2008-08-01 17:48:00',0,'Changement d\'intervenante avec BOURAHLA car souhaite jeudi ou vendredi matin.<br />\r\nSouhaite rester à 2h.','-2',616,20),(626,'1',3047,0,4,1,'2008-08-01 17:49:00',0,'Ok pour les vendredi matin avec BOURAHLA','-2',616,20),(627,'1',3077,0,3,0,'2008-08-04 14:37:00',0,'','',0,20),(682,'1',3077,0,3,4,'2008-08-04 14:58:00',0,'','-2',627,20),(628,'1',1020,0,2,0,'2008-08-04 15:17:00',0,'Suite congé maternité fin des prestations à ce jour.<br />\r\nNous recontacte en septembre.','-2',0,20),(630,'1',0,605,7,0,'2008-08-18 21:14:00',0,'','',0,20),(631,'1',0,371,5,0,'2008-08-05 10:36:00',0,'Rapprochement avec Baudriller qui lui a proposé de passer en direct. baudriller veut bourroux pour septembre (mais 4h au lieu de 5h)','-2',0,20),(632,'1',3080,733,4,0,'2008-08-05 12:24:00',0,'rdv à fixer pour la remise des clés (cliente compliqué selon serena) ','-2',0,20),(639,'1',1313,216,1,1,'2008-09-01 17:31:00',0,'Confirmer avec Brousset la durée optimale de prestation. trop juste 2h30 mieux 3h !!','-2',556,20),(642,'1',3099,0,3,0,'2008-08-12 16:24:00',0,'','-2',0,20),(643,'1',3099,728,1,1,'2008-08-12 16:24:00',0,'rdv pris le 14/08 à 14h','-2',642,20),(644,'1',3100,0,3,0,'2008-08-12 16:26:00',0,'','',0,20),(693,'1',3100,0,3,1,'2008-08-12 15:10:00',0,'Part en congés. Recontacter semaine 34 (à partir du mercredi).','-2',644,20),(1314,'1',2932,0,3,4,'2008-09-03 13:16:00',0,'','-2',395,20),(660,'1',3026,0,3,1,'2008-09-16 13:50:00',0,'tri dans les devis. sera fixé dans 15 jours','-2',579,20),(659,'1',3027,0,3,4,'2008-09-01 13:48:00',0,'','-2',578,20),(658,'1',3027,0,3,4,'2008-07-24 12:00:00',0,'','-2',578,20),(657,'1',3033,0,3,4,'2008-09-01 13:34:00',0,'presta ?','-2',576,20),(656,'1',3038,0,3,4,'2008-06-11 13:32:00',0,'','-2',574,20),(655,'1',3038,0,3,4,'2008-06-04 13:32:00',0,'','-2',574,20),(662,'1',2413,0,1,4,'2008-09-01 14:40:00',0,'','-2',560,20),(663,'1',3019,0,3,1,'2008-08-20 14:44:00',0,'Demande n\'est plus d\'actualité à quelqu\'un.','-2',539,20),(664,'1',3038,0,3,4,'2008-08-25 14:45:00',0,'','-2',574,20),(665,'1',2928,0,1,0,'2008-08-17 14:46:00',0,'maj du statut du propect','-2',0,20),(666,'1',2928,0,1,1,'2008-08-20 14:46:00',0,'presta ponctuelle. Récurrent pas interessé.','-2',665,20),(668,'1',3031,0,3,2,'2008-07-23 14:47:00',0,'envoi de la plaquette','-2',581,20),(669,'1',3031,0,3,4,'2008-09-01 14:47:00',0,'','-2',581,20),(671,'1',3045,0,3,2,'2008-07-24 14:49:00',0,'Plaquette envoyée.','-2',584,20),(672,'1',3045,0,3,4,'2008-09-17 11:00:00',0,'satisfaction? ','-2',584,20),(673,'1',3002,0,3,1,'2008-08-25 14:51:00',0,'sonne ds le vide toujours<br />\r\n','-2',561,20),(677,'1',2767,0,3,1,'2008-09-01 14:56:00',0,'','-2',676,20),(678,'1',3056,0,3,0,'2008-08-20 14:56:00',0,'','',0,20),(679,'1',3056,0,3,1,'2008-09-01 14:57:00',0,'','-2',678,20),(680,'1',3029,0,3,4,'2008-07-18 14:57:00',0,'','-2',575,20),(681,'1',3029,0,3,4,'2008-09-02 14:57:00',1,'','-2',575,20),(683,'1',3077,0,3,4,'2008-09-02 14:58:00',1,'','-2',627,20),(687,'1',3028,0,3,1,'2008-09-01 15:00:00',0,'trop loin -> abandon','-2',686,20),(688,'1',2931,0,3,1,'2008-07-23 15:01:00',0,'Rapler plus tard car est en réunion.','-2',564,20),(691,'1',3052,0,3,1,'2008-08-18 15:04:00',0,'Pas de décisions prises à ce sujet. A voir avec son fils. Elle nous re-contacte.','-2',605,20),(694,'1',2931,0,3,1,'2008-06-17 18:30:00',0,'5-6H par semaine','-2',564,20),(695,'1',2931,0,3,3,'2008-06-19 18:00:00',0,'Pas de presta le mercredi','-2',564,20),(696,'1',1784,0,1,0,'2008-08-17 15:27:00',0,'','',0,20),(697,'1',1784,0,1,1,'2008-08-22 15:27:00',0,'le client serait-il intéressé pour reprendre les prestations ? NON on a quelqu\'un et il nous va bien.','-2',696,20),(698,'1',1721,0,1,0,'2008-09-01 15:28:00',0,'Quelle date pour la reprise des prestations ?','',0,20),(699,'1',1721,0,1,4,'2008-09-02 15:29:00',1,'','-2',698,20),(700,'1',1512,0,1,1,'2008-12-01 15:09:00',0,'le client serait-il intéressé pour reprendre les prestations ?<br />\r\nPas pour le moment peut être au mois de janvier ?<br />\r\n','-2',314,20),(701,'1',2728,0,2,0,'2008-07-21 15:31:00',0,'facture non-réglée','',0,20),(702,'1',2728,0,2,4,'2008-07-21 15:31:00',0,'','-2',701,20),(704,'1',1104,0,1,4,'2009-01-26 17:10:00',0,'oui serait intéressé pour reprendre des prestations Fin mars début avril.<br />\r\n','-2',6,20),(706,'1',3043,0,1,4,'2008-09-02 15:35:00',0,'presta récurrente?','-2',610,20),(707,'1',1017,0,1,1,'2008-09-01 15:39:00',0,'le client serait-il intéressé pour reprendre les prestations ?','-2',1,20),(708,'1',2693,0,1,1,'2008-08-17 15:41:00',0,'ne pas resolliciter','-2',461,20),(710,'1',2553,0,5,1,'2008-08-17 15:43:00',0,'ne pas resolliciter','-2',258,20),(713,'1',2008,0,2,0,'2008-08-17 15:46:00',0,'dernière facture non-réglée','',0,20),(714,'1',2008,0,2,1,'2008-08-22 15:47:00',0,'','-2',713,20),(715,'1',2217,0,4,0,'2008-08-20 15:48:00',0,'On ne va plus pouvoir assurer les prestas sur son secteur','',0,20),(716,'1',2217,828,4,4,'2008-08-27 15:48:00',0,'','-2',715,20),(717,'1',1940,0,1,1,'2008-07-30 15:49:00',0,'trop de pbs récurrents, souhaite arreter.<br />\r\nNe pas resolliciter.','-1',266,20),(721,'1',2749,0,4,4,'2008-08-19 16:17:00',0,'','-2',567,20),(722,'1',0,605,7,1,'2008-08-20 10:37:00',0,'Nous envoie le rib dès que possible','-2',630,20),(723,'1',0,605,7,0,'2008-08-18 10:48:00',0,'','',0,20),(724,'1',0,605,7,1,'2008-08-18 10:48:00',0,'rappel suite au message : elle nous renvoie un photocopie de l\'extrait de CJ','-2',723,20),(725,'1',0,820,7,0,'2008-08-18 11:27:00',0,'','',0,20),(726,'1',0,820,7,1,'2008-08-18 11:27:00',0,'Souhaitait savoir si on doit pointer même en présence du client -> oui','-2',725,20),(727,'1',2929,0,1,1,'2008-08-18 10:06:00',0,'Démarrage des prestas Lundi prochain finalement','-2',613,20),(728,'1',3099,0,3,4,'2008-08-18 16:33:00',0,'message concernant les prestations. Prise de rdv avec sabri. Attente de rappel','-2',642,20),(729,'1',1940,0,5,0,'2008-08-18 16:36:00',0,'Facturation','',0,20),(730,'1',1940,0,5,1,'2008-08-22 16:36:00',0,'Conteste la facturation. Après vérification, validation. VOIR POUR LES CLES. Appel passé le 21/08. Renvoie les clés','-2',729,20),(739,'1',2060,371,7,0,'2008-08-26 00:00:00',0,'','-2',0,20),(733,'0',0,0,7,0,'2008-08-18 00:00:00',0,'','-2',0,20),(769,'1',2880,813,7,0,'2008-08-12 14:00:00',0,'','-2',0,31),(735,'0',0,0,7,0,'2008-08-18 00:00:00',0,'','-2',0,20),(745,'1',1026,0,4,0,'2008-08-19 00:03:00',0,'modif horaire.','',0,20),(737,'0',0,0,7,0,'2008-08-18 00:00:00',0,'','-2',0,20),(816,'1',3025,0,3,0,'2008-08-20 14:21:00',0,'','',0,20),(785,'1',3099,0,3,1,'2008-08-19 12:36:00',0,'Rdv avec sabri ok. Renvoi le bon de commande dans la journée. Commencera les prestations dès vendredi.','-2',642,20),(768,'1',3099,0,3,1,'2008-08-21 14:30:00',0,'rdv sabri - folgueral ok rdv très bien passé. Pas de prob de ce côté.','-2',642,20),(781,'1',2880,813,7,0,'2008-08-22 14:00:00',0,'','',0,31),(2429,'1',2793,814,7,6,'2008-09-15 14:00:00',0,'','1',2428,31),(2428,'1',2793,814,7,0,'2008-09-15 14:00:00',0,'','-2',0,31),(886,'1',2958,489,1,0,'2008-08-25 07:47:00',0,'La cliente arrête son contrat. cliente satisfaite. Elle déménage.','',0,14),(885,'1',1891,441,1,0,'2008-08-25 07:40:00',0,'La cliente a arrêtée ses prestations (lettre du 14/08). Cliente contente. elle reprend son activité professionnelle.','',0,14),(2427,'1',2880,849,7,6,'2008-09-19 14:00:00',0,'','1',2426,31),(2426,'1',2880,849,7,0,'2008-09-19 14:00:00',0,'','-2',0,31),(786,'1',3052,0,3,1,'2008-09-01 12:38:00',0,'','-2',605,20),(787,'1',2539,789,7,0,'2008-07-17 12:30:00',0,'','-2',0,20),(788,'1',2539,789,7,6,'2008-07-17 12:30:00',0,'Contrôle ok. Visite des lieux.','-2',787,20),(7776,'1',2260,567,5,0,'2009-01-05 15:13:00',0,'test','',0,10),(790,'1',2549,789,4,0,'2008-08-19 15:07:00',0,'décalage de la prestation pour visite médicale sintas à 14h45','',0,20),(791,'1',2549,0,4,4,'2008-08-19 15:08:00',1,'','-2',790,20),(792,'1',0,789,4,1,'2008-08-19 15:17:00',0,'sintas prévenue pour la visite et décalage presta avec fabre.','-2',790,20),(793,'1',2549,0,4,1,'2008-08-19 15:24:00',0,'NON veut arrêter les prestations avec nous. Pas assez de suivi, trop de changements d\'horaires, d\'intervenantes. Déçu de la nouvelle intervenante (Mme Sintas). Prend effet à ce jour.','-2',790,20),(796,'1',3051,733,5,0,'2008-08-19 16:13:00',0,'Prob sur presta cesses n\'est pas content visiblement (selon cheuala). Attendait plus de la part de l\'intervenante mais pas à la hauteur. Le contacter pour savoir ce qu\'il se passe.','',0,20),(797,'1',840,282,5,0,'2008-08-19 16:13:00',0,'Manque de soin en général. Faire le point avec Mme Ferreira lors d\'un RDV.<br />\r\nManque de soin en général, ne prend pas soin du matériel: ex aspirateur Miel haut de gamme abimé au bout d\'un un (perte des brosses), coups sur la machine à vapeur, le repassage est à revoir sur les vêtements de marque...<br />\r\nMme Ferreira utilise également le téléphone fixe des clients.<br />\r\nIl faudra qu\'elle fasse le ménageplus à fond après le dem','',0,10),(798,'1',840,282,5,1,'2008-09-01 10:00:00',1,'Rappeler concernant les pb de prestation de Ferreira ','-1',797,10),(799,'1',1543,501,5,0,'2008-08-19 17:23:00',0,'Mme Fourcade ne fait pas les 5 heures prévues. Cela se vérifie au pointage. <br />\r\nIl faut revoir les prestations facturées + discussion avec Fourcade','',0,10),(800,'1',1543,501,5,1,'2008-08-20 15:00:00',0,'Prestations de 3h au lieu de 5h.','0',799,10),(801,'1',2863,0,4,0,'2008-08-20 09:28:00',0,'Appel pour reprise 05/09','',0,10),(802,'1',2863,0,4,1,'2008-08-28 10:30:00',0,' Appel pour confirmer reprise sept','-1',801,10),(803,'1',0,789,4,1,'2008-08-20 10:33:00',0,'arrêt des prestations avec fabre','-2',790,20),(805,'1',3099,728,3,1,'2008-08-20 11:05:00',0,'','-2',642,20),(806,'1',3099,728,3,1,'2008-08-20 11:05:00',0,'','-2',642,20),(808,'1',1020,0,4,0,'2008-08-20 11:24:00',0,'','',0,20),(811,'1',3112,0,1,0,'2008-08-20 11:38:00',0,'A trouvé quelqu\'un en direct','',0,20),(817,'1',3025,0,3,1,'2008-08-20 14:21:00',0,'','-2',816,20),(818,'1',3025,0,3,1,'2008-08-22 17:00:00',0,'Suivi satisfaction OK, très satisfaite, bon contact tout était très propre. Rien à redire','-2',816,20),(820,'1',2543,728,4,0,'2008-08-20 14:25:00',0,'presta le vendredi','',0,20),(821,'1',2101,828,2,0,'2008-08-20 14:41:00',0,'','',0,20),(822,'1',2101,0,2,4,'2008-08-28 14:42:00',1,'reprise des prestations avec Mme GOJON.','-2',821,20),(3171,'0',0,600,7,0,'2008-10-30 09:00:00',0,'Arrêt maladie prolongé du 14/11 au 15/12/08;<br />\r\nCongés Maternité prévu début janvier 2009.<br />\r\nArrêt prolongé du 16/12 au 06/01/09.<br />\r\nProlongation du 7/01/09 au 31/01/09<br />\r\nRelance tel le 15.04.09 : Mess Rpdr salariée<br />\r\n16.04.09: Appel à la SECU afin de connaître les dates présumées de congès mat => secret professionnelle, ils n\'ont pas le droit de nous les communiquer.<br />\r\nLa naissance aurait eut lieu le 19.02.09<br />\r\n17.04.09: Envoie courrier afin de savoir si reprise. Fin Congés Mat le 30.04.09<br />\r\n12.05.09: Lettre RAR de Mme EL AMJED nous faisant par Congés Parentale du 12.05.09 au 11.05.10<br />\r\n23.04.09: Mme EL AMJED a appelé pour me dire fin congés mat le 12.05.09. je lui ai demandé de nous adresser 1 document le stipulant. Elle prend un congés parental d\'un an à compter du 13 mai 2009. Elle va nous envoyer 1 courrier en RAR à ce sujet.<br />\r\n7.05.09: Relance auprès de Mme EL AMJED afin de savoir si elle ns a envoyé son courrier + attestation CPAM. Elle n\'a rien envoyé. Elle pensait le faire le 10.05.09!!! Je lui ai dit qu\'elle devait nous en faire part bien avant et que je n\'avais jamais reçu son attestation de grossesse! Elle doit impérativement ns adresser son courrier ajd\'hui en RAR','',0,9),(825,'1',3106,399,4,0,'2008-08-20 17:09:00',0,'Appeler Béatrice pour confirmer le RDV ','',0,23),(837,'0',0,633,7,0,'2008-08-20 22:03:00',0,'DOSSIER RH','',0,23),(829,'1',1015,202,4,0,'2008-08-20 14:00:00',0,'Clarisse est malade, changer à demain ap car mme dubois a des invités','',0,23),(830,'1',1015,202,4,1,'2008-08-20 15:20:00',1,'','-1',829,23),(4684,'1',3549,0,4,0,'2008-10-27 09:26:00',0,'ok pour Mme leblanc début le 31/10 par mess le 23/10','',0,10),(10028,'1',2773,451,4,0,'2009-02-19 09:23:00',0,'MME AGRABHA vient d eme faire part qu\'elle intervenait chez M. MEMOUNE de 9h30 à 11h30 depuis la semaine dernière (afin qu\'elle puisse faire sa presta de CANDON dans un temps respectable pour elle).','',0,9),(4683,'1',2715,0,4,0,'2008-10-27 09:10:00',0,'Msg le 27/10 9h 16 pour confirmer presta du merc 05/11 avec cortes','',0,10),(841,'1',1297,0,4,0,'2008-08-21 11:12:00',0,'message laissé,remplacement de Mme Irid demande qu\'elle rappelle pour confirmation horaire','',0,10),(844,'1',2492,0,4,0,'2008-08-21 11:41:00',0,'irid arrêtée avant congés mater','',0,10),(845,'1',2492,0,4,1,'2008-08-21 11:42:00',0,'remplacement de irid par ES ok les 27/08 et 02/08','0',844,10),(843,'1',2940,0,4,0,'2008-08-21 11:27:00',0,'client prévenu du remp de Mmme irid par Mlle ES les 26/08 et 02/09 (client en vacance les 9 et 16 sept à confirmer)','',0,10),(846,'1',2779,0,1,1,'2008-08-22 18:00:00',0,'satisfaction bourahla? message sur répondeur rapel demain','-2',618,20),(34171,'0',0,1611,7,1,'2010-10-07 16:05:40',0,'Vérification des références','-2',0,14),(35174,'0',5752,0,1,0,'2010-11-09 16:20:00',0,'SINISTRE (BOITE EN COTON) REGLE CE JOUR CHEQUE N° 0001524)','',0,9),(849,'0',2933,776,4,0,'2008-08-18 18:30:00',0,'Changement planning passage au forfait 8h/mois','',0,44),(850,'1',3099,0,3,1,'2008-08-26 13:54:00',0,'ok satisfaite des prestations de sabri pour le moment ','-2',642,20),(851,'1',2749,733,7,0,'2008-07-17 10:00:00',0,'','-2',0,20),(852,'1',2749,733,7,6,'2008-07-17 10:00:00',0,'','-2',851,20),(855,'1',2965,808,7,0,'2008-07-29 09:00:00',0,'','-2',0,44),(856,'1',2965,808,7,6,'2008-07-29 09:00:00',1,'','-2',855,44),(857,'1',2874,774,7,0,'2008-07-28 14:00:00',0,'','-2',0,44),(858,'1',2874,774,7,6,'2008-07-28 14:00:00',1,'','-2',857,44),(34169,'1',5752,0,5,0,'2010-10-07 16:00:00',0,'7/10: Mme GARROUMA m\'informe qu\'elle avait cassé la sem. dernière le couvercle du pot à coton ds la salle de bain, en le dépoussiérant.<br />\r\nMess rpdr clte ce jour. <br />\r\n8/10: La clte m\'a rappelé. Elle pensait que c\'était son mari. Elle n\'a plus le ticket de caisse, par contre avait acheté à Castorama. Dc va racheter 1 nouveau pot et ns adressera la facture','',0,9),(863,'1',1634,0,1,0,'2008-08-22 10:05:52',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(864,'1',1634,371,1,1,'2008-09-01 13:00:00',1,'','-2',863,20),(865,'1',1722,0,1,0,'2008-08-22 10:05:52',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(866,'1',1722,216,1,1,'2008-09-05 13:00:00',0,'','-2',865,20),(867,'1',1940,0,5,1,'2008-08-22 11:11:00',0,'envoie d\'un recommandé avec clés.','-2',729,20),(868,'1',2081,0,2,0,'2008-09-08 10:30:00',0,'3H (reprise)','',0,20),(869,'1',2081,828,2,1,'2008-09-02 11:27:00',0,'reprise presta avec gojon?','-2',868,20),(870,'1',1224,0,3,0,'2008-08-22 11:30:00',0,'','',0,20),(871,'1',1224,0,3,4,'2008-08-25 12:00:00',0,'Retenter plus tard. Message laissé ','-2',870,20),(872,'1',3025,0,1,0,'2008-08-22 13:44:00',0,'','',0,20),(873,'1',3025,0,1,1,'2008-09-01 13:45:00',0,'prévoir prélèvement automatique','-2',872,20),(874,'1',2758,0,1,0,'2008-08-22 13:50:00',0,'suite courrier mettant fin aux prestations aimerait savoir QUAND? (aujourd\'hui ou à compter du 1er septembre)','',0,20),(875,'1',1217,339,4,0,'2008-08-22 13:49:00',0,'le client veut changer de jour car le lundi pas assez de repassage et donc svt obligé d\'annuler les presta.','',0,9),(876,'1',2417,0,1,0,'2008-07-31 13:52:00',0,'Reprise des prestations avec izak','',0,20),(877,'1',2417,0,1,1,'2008-08-22 17:00:00',0,'suivi satisfaction? Ok très satisfaite de izak. très bonne impression il faut qu\'elle continue sur cette lancée.','-2',876,20),(2139,'1',956,451,7,0,'2008-09-17 08:25:00',0,'LE CLIENT VEUT CHANGER D INTERVENANTE DES QUE POSSIBLE CAR NE S ENTEND PAS AVEC LA PERSONNE','',0,9),(879,'1',2417,0,1,4,'2008-10-13 11:25:00',0,'satisfaction?','-2',876,20),(880,'1',3051,0,5,1,'2008-08-22 14:19:00',0,'visiblement ne voulait pas régler la dernière prestation car pas annulé au bon moment.','-2',796,20),(881,'1',2022,0,4,0,'2008-08-22 14:25:00',0,'Appel en attente new interveante','',0,10),(883,'1',3002,0,3,1,'2008-09-01 14:42:00',0,'sonne toujours dans le vide ... désespérant','-2',561,20),(884,'1',3038,0,3,1,'2008-09-01 14:45:00',0,'demande plus d\'actualité. Fdm par autre organisme et satisfaite.','-2',574,20),(887,'1',2405,619,1,0,'2008-08-25 08:03:00',0,'Erreur de Facturation. 3 heures facturées en trop. Avoir fait ce jour. A recontacter pour confirmer','',0,14),(888,'1',959,165,1,0,'2008-08-25 08:07:00',0,'Erreur de facturation. Prestation du 15 aout facturée. Avoir réalisé ce jour.','',0,14),(889,'1',2676,421,4,0,'2008-08-25 08:54:00',0,'Pas de prestations les 19 et 22 aout. Clients absents...','',0,14),(890,'1',0,421,4,0,'2008-08-25 08:57:00',0,'Souhaite prendre le vendredi 26 sept en jour de congé. Donner une réponse. Clients concernés : Verreau + Vigneron','',0,14),(891,'1',2676,421,4,0,'2008-08-25 08:59:00',0,'Elle souhaite prendre le 26/09 en congé. Avertir le client','',0,14),(5490,'0',0,969,7,1,'2008-11-12 15:00:00',1,'','-2',5489,44),(1018,'1',1571,370,4,0,'2008-08-27 10:11:00',0,'Prévenir Mme Moulet - Remplacement vendredi avec Moisan.<br />\r\nPrévenir Moisan<br />\r\nConfirmer Boivineau','',0,14),(894,'1',2912,682,5,0,'2008-08-25 09:30:00',0,'Portail fermée - Impossible d\'entrer.<br />\r\nMme Boquelet propose de revenir jeudi matin','',0,14),(895,'1',2912,682,5,1,'2008-08-25 13:30:00',1,'','-2',894,14),(896,'1',1766,825,1,0,'2008-08-25 09:45:00',0,'Souhaite rencontrer Mme Serra pour faire connaissance.','',0,14),(903,'1',2549,0,1,2,'2008-08-25 13:00:00',0,'relance envoyé le 25/08 pour tous les règlements restant','-2',547,20),(921,'1',2429,237,4,0,'2008-08-25 14:24:00',0,'- A demander 2h en plus toutes les semaines. Moisan OK en remplacement pour l\'instant.<br />\r\n- A demander 3h au lieu de 4h pour le 1er septembre.<br />\r\n- prestation du 25/08 n\'était pas prévue pour la cliente. A accepté tout de même la prestation ce matin.<br />\r\n','',0,14),(922,'1',2779,820,1,1,'2008-08-28 15:37:00',0,'Okclient satisfait pour le moment. Change de cheuala qui était incompétente.','-2',618,20),(923,'1',1224,0,3,1,'2008-09-02 15:46:00',0,'est occupé, nous recontacte dans l\'après midi.','-2',870,20),(902,'1',1947,0,1,0,'2008-08-25 10:23:00',0,'A demander un carnet de liaison ce jour.','',0,14),(905,'1',2101,0,2,1,'2008-08-25 11:53:00',0,'Presta de vendredi?','-2',821,20),(906,'1',2101,828,7,0,'2008-09-01 10:00:00',0,'','-2',0,20),(1058,'1',3122,828,7,0,'2008-08-29 14:00:00',0,'','-2',0,20),(908,'1',3047,0,1,0,'2008-08-25 12:58:00',0,'','',0,20),(909,'1',3047,820,1,1,'2008-08-25 12:58:00',0,'mécontente de la 1ère prestation. Veut changer d\'intervenante. Intervenante prise par le temps, mauvaise gestion et un peu lente. De plus dans la sam s\'activait pour rien (table en verre trace de doigts ..), nettoyage des carrelages mais traces noires dans la cuisine, elle n\'a pa eu le tps de nettoyer le plan de travail. N\'a pas fait le chambre et a nettoyé en superficie la sdb (n\'a pas fait les sols)','-2',908,20),(910,'1',3124,0,3,0,'2008-08-25 13:07:00',0,'','',0,20),(911,'1',3124,0,3,4,'2008-08-25 13:08:00',0,'','-2',910,20),(912,'1',3124,0,3,1,'2008-08-28 18:30:00',0,'ok rdv pris le jeudi à 18h30','-2',910,20),(2672,'1',0,680,7,0,'2008-09-22 13:10:00',0,'Pb personnel, à été frappée et se sent mal','',0,20),(1065,'0',1249,0,4,0,'2008-12-15 15:37:00',0,'revoir le planning 1/2 semaine à partir du 15 decembre','',0,14),(917,'1',3120,820,7,0,'2008-08-25 14:30:00',0,'','-2',0,20),(918,'1',3120,820,7,6,'2008-08-27 14:30:00',1,'','-2',917,20),(919,'1',3121,820,7,0,'2008-08-25 15:30:00',0,'','-2',0,20),(920,'1',3121,820,7,6,'2008-08-27 15:30:00',1,'','-2',919,20),(924,'1',3047,789,1,1,'2008-08-28 10:00:00',0,'voir avec sintas','-2',908,20),(925,'1',2728,0,2,1,'2008-08-25 16:53:00',0,'facture reçu','-2',701,20),(926,'1',2779,0,1,1,'2008-09-01 10:00:00',1,'satisfait?','-2',618,20),(927,'1',2241,489,4,0,'2008-08-25 17:22:00',0,'Du fait de Mme Jadault qui exige le jeudi matin, la prestation de Mme JOVELIN (Tibault) a été déplacée au mercredi matin à partir de leur retour de congés de septembre.','',0,14),(1702,'1',2241,489,4,1,'2008-09-11 14:00:00',1,'Savoir si la prestation au mercredi matin convient bien pour Mme Jovelin...<br />\r\nOK pas de problème','-2',927,14),(930,'1',2929,828,1,1,'2008-08-26 11:00:00',0,'Presta a eu lieu mais pas de matériel mise à disposition de l\'intervenante. Beaucoup de vaisselle(accaparent les 3/4 du temps) A voir<br />\r\nSuivi','-2',613,20),(931,'1',1892,441,2,0,'2008-08-26 17:33:00',0,'A souhaiter abandonner ses prestations en raison de l\'augmentation tarifaire.<br />\r\nVoir si elle accepterait de continuer au même tarif.olivier','',0,14),(1103,'1',2217,0,4,1,'2008-09-01 10:00:00',0,'ok reprise presta avec gojon vendredi Mais mardi au lieu du lundi','-2',715,20),(977,'1',2009,0,2,0,'2008-08-26 13:45:00',0,'A voir pour reprise des prestations','',0,20),(978,'1',2009,0,2,4,'2008-08-26 18:00:00',0,'recontacte demain','-2',977,20),(1682,'1',2361,841,7,5,'2008-09-10 16:16:00',0,'pas de suite après msg sur tèl. Mail pour que le client me donne son avis sur la presta.','-2',1268,10),(937,'0',0,32,5,0,'2008-08-25 17:44:00',0,'L\'avertir de la réclamation de Dembin sur ces prestations. Faire un lettre d\'avertissement. avertissement non envoyé car elle a démissionné','',0,14),(938,'0',0,729,5,2,'2008-09-08 17:44:00',0,'','-2',937,14),(939,'0',1776,0,4,0,'2008-08-25 17:46:00',0,'A demander par SMS dimanche soir à Mme Moisan de ne pas se présenter aujouord\'hui pour sa prestation','',0,14),(940,'1',2908,796,4,0,'2008-08-26 08:12:00',0,'Mme Danet est en arrêt de travail (lumbago) pour la semaine. Prévenir Mme Cardoso de son absence.','',0,14),(941,'1',2908,796,4,1,'2008-08-26 12:00:00',1,'','-2',940,14),(3863,'0',0,929,7,1,'2008-10-13 14:22:07',0,'Vérification des références','-2',0,23),(3864,'0',0,929,7,1,'2008-10-13 15:00:00',1,'','-2',3863,23),(1467,'1',2418,0,1,1,'2008-09-05 14:13:00',0,'veut quelqu\'un pour 3h','-2',1284,20),(945,'1',701,0,1,0,'2008-08-26 15:00:00',0,'Chèque non provisionné','',0,14),(946,'1',701,0,1,1,'2008-08-26 15:25:00',1,'Plusieurs messages de laissés. Pas de nouvelles... ','-2',945,14),(947,'1',2958,0,1,1,'2008-08-26 08:26:00',1,'','-2',886,14),(948,'1',0,421,4,1,'2008-09-22 14:00:00',1,'Absence de Mme Péan le 26/09 septembre','-2',891,14),(949,'0',3054,825,1,0,'2008-09-15 08:30:00',0,'Appeler Mme BARD pour convenir de sa première prestation. Elle veut une prestation absolument le matin.','',0,14),(950,'1',1055,109,1,0,'2008-08-26 10:00:00',0,'Appeler pour s\'assurer que ses prestations reprennent bien aujourd\'hui.','',0,14),(952,'1',2061,0,5,0,'2008-08-26 08:42:00',0,'Mme MONTAUBRIC pas besoin de la prestation et Mme SINTAS s\'est rendu sur la prestation. <br />\r\nSouci à ce niveau. Voir sur planning.<br />\r\nMme Sintas s\'est déplacé pour rien? Indemnisé ? <br />\r\nAppel cliente<br />\r\n<br />\r\n','',0,20),(953,'1',2061,789,5,4,'2008-08-27 10:00:00',0,'ok mise au point<br />\r\nappel programmé message sur rép pour sintas prévoir appel demain','-2',952,20),(954,'1',2978,745,4,0,'2008-08-26 09:01:00',0,'A contacter pour confirmer la décision de Mme Bidey Gray de passer de 3h à 2 h par semaine','',0,14),(955,'1',2978,745,4,5,'2008-08-26 14:01:00',1,'','-2',954,14),(5489,'0',0,969,7,1,'2008-11-12 09:23:31',0,'Vérification des références','-2',0,44),(958,'1',3130,0,3,0,'2008-08-26 09:23:00',0,'','',0,14),(959,'1',3130,0,3,3,'2008-08-26 16:30:00',1,'Souhait : 4h le mercredi après-midi<br />\r\nA partir du 10 septembre','-2',958,14),(960,'1',1280,0,2,0,'2008-08-26 09:41:00',0,'Souhaite une prestation ponctuelle de remise en état d\'un appartement. Besoin d\'une après-midi d\'ici la fin de semaine.<br />\r\n06 85 25 91 09<br />\r\nOk avec Le GaLL','',0,14),(961,'1',1280,0,2,1,'2008-08-27 10:00:00',1,'','-2',960,14),(962,'1',2626,651,4,0,'2008-08-26 09:47:00',0,'A rappeler : Proposer la prestation de Mme Lebellois vendredi à 15h.<br />\r\nA annuler finalement sa prestation. reprise la semaine prochaine.','',0,14),(964,'1',2672,489,4,0,'2008-08-26 09:51:00',0,'Voudrait qu\'on reparle de sa prestation. On était parti sur 3h par semaine le jeudi matin.<br />\r\nElle veut 3h le vendredi et 2h en début de semaine : Possibilité Charrier ou Babzine<br />\r\nEssai avec Charrier. Elles doivent se rencontrer ensemble.<br />\r\n<br />\r\nCharrier est venue mais personne ne l\'a reçu... ne veut pas y retourner.','',0,14),(2052,'1',2779,216,5,0,'2008-09-16 09:40:00',0,'','',0,20),(966,'1',0,67,7,0,'2008-08-26 15:01:00',0,'Revoir son planning - olivier','',0,14),(967,'1',0,67,7,1,'2008-08-26 18:02:00',1,'','-2',966,14),(968,'1',2061,0,5,1,'2008-09-01 16:00:00',1,'facturation. Donner précision à ce sujet ','-2',952,20),(969,'1',1571,0,1,0,'2008-08-26 14:37:00',0,'La cliente pense qu\'on a oublié de lui facturer la prestation du 10/07...mais la prestation a bien été comptabilisée sur la facture précédente FA2659 (facturation du 15 au 15) - olivier','',0,14),(970,'1',1571,0,1,1,'2008-08-26 14:42:00',1,'','-2',969,14),(971,'1',0,253,7,0,'2008-08-26 11:52:00',0,'Souhaite être rappelé par Olivier pour modifier son planning','',0,14),(6363,'1',2009,0,2,1,'2009-01-26 17:08:00',0,'OK POUR REPRENDRE LES PRESTATIONS<br />\r\njeudi matin de 9H à 12H<br />\r\n<br />\r\n','-2',6362,20),(974,'1',701,475,6,0,'2008-08-26 11:59:00',0,'Mme PICHOT en congés la semaine prochaine - Prévoir une remplaçante - Idéalement Mme Daniel qui y a déjà fait des remplacements.','',0,14),(975,'1',701,441,6,1,'2008-09-01 10:00:00',1,'','-2',974,14),(976,'1',2929,0,1,1,'2008-08-26 12:18:00',0,'ok satisfait de la prestation','1',613,20),(979,'1',2716,0,4,0,'2008-08-26 14:46:00',0,'annulation prestation 12/09.','',0,14),(980,'1',1364,570,1,0,'2008-08-26 18:00:00',0,'Mme Delhommeau est enceinte et ne va pas pouvoir continuer ses prestations...','',0,14),(981,'1',1364,570,1,1,'2008-08-26 17:31:00',1,'','-2',980,14),(982,'1',2284,570,4,0,'2008-08-26 15:32:00',0,'Mme Delhommeau est enceinte. proposer Mme Moisan en remplacement. <br />\r\nConfirmation de Mm Monin. sera absente le 3/09. rencontre avec la nounou. Elle sera là la semaine suivante pour la rencontre.','',0,14),(983,'1',2284,570,4,1,'2008-08-27 17:32:00',1,'','-2',982,14),(986,'1',2344,0,4,0,'2008-08-26 15:40:00',0,'NE PAS ENVOYER MME DA CRUZ EN REMPLACEMENT !!!!','',0,14),(987,'0',0,516,4,0,'2008-08-26 15:41:00',0,'NE PAS ENVOYER DA CRUZ en remplacement chez Mme PIET !!!','',0,14),(988,'1',1772,570,1,0,'2008-08-26 15:45:00',0,'Souhaite quelqu\'un tous les vendredis - Proposer Delhommeau pour vendredi??','',0,14),(993,'1',2344,0,4,0,'2008-08-26 16:12:00',0,'arrête les prestations du mardi ( vu avec mme richard)<br />\r\nconserve le vendredi de 14h à 16 h pour le repassage','',0,14),(994,'1',3099,0,1,0,'2008-08-26 16:30:00',0,'','',0,20),(995,'1',3099,728,1,1,'2008-09-16 14:30:00',0,'ok très satisfaite de sabri pour le moment. Elles s\'arrangent entre elles quand il y a un besoin. Au niveau de l\'augmentation tarifaire ok prise en compte. rappel dans 1 mois pour faire point.','-2',994,20),(996,'1',2009,828,2,1,'2008-09-02 10:00:00',0,'Ok pour reprendre des prestations','-2',977,20),(997,'1',2415,763,4,0,'2008-08-26 19:01:00',0,'','',0,20),(998,'1',2415,763,4,4,'2008-08-26 19:01:00',0,'souhaite savoir si nous avons prévu un remplacement pour la prestation de cette semaine','-2',997,20),(999,'1',2415,763,4,1,'2008-08-01 10:30:00',0,'pas de remplacement cette semaine','-2',997,20),(1000,'1',0,765,7,0,'2008-08-26 21:12:00',0,'Connaitre sa disponibilité pour éventuelle embauche','',0,20),(1001,'1',0,765,7,4,'2008-08-29 14:00:00',0,'reprise presta ?','-2',1000,20),(1002,'1',2706,680,1,0,'2008-08-26 21:19:00',0,'Offrir 3H au client car son intervenante est PARF','',0,20),(1003,'1',2706,0,1,1,'2008-08-26 10:20:00',0,'ok préfère semaine prochaine','-2',1002,20),(1004,'1',1947,475,4,0,'2008-08-27 08:47:00',0,'Prestation déplacée du mercredi matin au jeudi après-midi','',0,14),(1005,'1',1947,0,4,1,'2008-08-27 12:47:00',1,'Confirmer le déplacement du mercredi matin au jeudi après-midi','-2',1004,14),(1006,'1',1979,475,4,0,'2008-08-27 08:48:00',0,'A demandé en concertation avec Pichot le déplacement de sa prestation du jeudi après-midi au mardi après-midi ','',0,14),(1007,'1',1979,0,4,1,'2008-08-27 14:30:00',1,'Confirmer la modification de la prestation <br />\r\nDemander si elle veut un remplacement la semaine prochaine ?','-2',1006,14),(1008,'1',3132,577,4,0,'2008-08-27 09:40:00',0,'Appeler Mme Richard pour convenir de l\'heure et le jour de prestation.<br />\r\nConfirmer à Mme GUIHARD','',0,14),(4545,'1',3509,0,3,4,'2008-10-23 16:32:00',0,'prise du rdv rappel ce soir ','-2',4242,20),(1010,'1',2110,0,6,0,'2008-08-27 09:44:00',0,'Prévenir de l\'absence de Mme RICHARD pour ses congés - Remplaçante ?<br />\r\n> Mme Richard a averti les Toulemont : Pas de remplacement','',0,14),(1011,'1',2110,577,6,1,'2008-08-27 14:00:00',1,'','-2',1010,14),(2519,'1',3282,865,1,0,'2008-09-22 17:52:00',0,'contente prestation Mlle FRANCOIS<br />\r\nla recontacter pour valider prestation semaine prochaine','',0,14),(1015,'1',2792,441,4,0,'2008-08-27 10:00:00',0,'Prévenir Daniel : Reprise le 10 septembre chez GOULET DE RUGY','',0,14),(4654,'1',0,950,7,0,'2008-10-24 16:50:00',0,'signature contrat','',0,20),(1020,'1',2706,0,1,1,'2008-08-27 10:00:00',0,'appelé car benaimèche à un problème de voiture. Elle ne pourra pas effectuer la prestation si pas de voiture de prêt. On la tient au courant.','-2',1002,20),(1021,'1',2077,0,1,0,'2008-08-27 11:20:00',0,'','',0,20),(1022,'1',2077,0,1,1,'2008-09-01 12:30:00',0,'satisfaction client? sonne ds le vide','-2',1021,20),(1023,'1',2506,0,1,0,'2008-08-27 11:25:00',0,'','',0,20),(1024,'1',2506,0,1,4,'2008-09-01 10:00:00',0,'satisfaction izak?','-2',1023,20),(1025,'1',0,0,7,1,'2008-08-27 11:34:00',0,'','-2',1000,20),(1026,'1',0,0,7,1,'2008-08-28 12:00:00',1,'en voyage nous recontacte','-2',1000,20),(1372,'1',2978,0,1,0,'2008-09-04 08:00:00',0,'La prestation du 12/08 n\'a pas été facturée. A facturer sur la facture de septembre','',0,14),(1028,'1',0,765,7,1,'2008-08-28 12:00:00',0,'prévison appel actuellement en voyage. Nous recontacte','-2',1000,20),(2418,'1',2198,535,7,0,'2008-09-14 14:00:00',0,'','-2',0,31),(2419,'1',2198,535,7,6,'2008-09-14 14:00:00',0,'','1',2418,31),(3273,'1',2872,649,7,6,'2008-10-01 10:00:00',0,'','1',3272,31),(2417,'1',2865,780,7,1,'2008-09-18 14:00:00',0,'','1',2416,31),(2425,'1',2280,648,7,1,'2008-09-19 14:00:00',0,'','0',2424,31),(2424,'1',2280,648,7,0,'2008-09-19 14:00:00',0,'','-2',0,31),(2422,'1',2762,741,7,0,'2008-09-16 14:00:00',0,'','-2',0,31),(3272,'1',2872,649,7,0,'2008-10-01 10:00:00',0,'','-2',0,31),(2423,'1',2762,741,7,1,'2008-09-16 14:00:00',0,'','1',2422,31),(3271,'1',2280,648,7,6,'2008-09-26 14:00:00',0,'','0',3270,31),(3274,'1',2315,650,7,0,'2008-10-02 10:00:00',0,'','-2',0,31),(1050,'1',3120,371,7,0,'2008-08-28 14:00:00',0,'','-2',0,20),(1051,'1',3120,371,7,6,'2008-08-28 14:00:00',1,'','-2',1050,20),(2416,'1',2865,780,7,0,'2008-09-18 14:00:00',0,'','-2',0,31),(3275,'1',2315,650,7,6,'2008-10-02 10:00:00',0,'','0',3274,31),(2408,'1',0,813,7,6,'2008-09-19 14:00:00',0,'','1',769,31),(3278,'1',2859,780,7,0,'2008-10-01 10:00:00',0,'','-2',0,31),(1059,'1',3122,828,7,6,'2008-08-29 14:00:00',0,'','-2',1058,20),(32545,'0',0,1540,7,1,'2010-08-16 14:22:59',0,'Vérification des références','-2',0,12),(32546,'0',0,1540,7,1,'2010-08-16 15:00:00',1,'','-2',32545,12),(27996,'1',2195,482,4,0,'2010-04-19 09:45:00',0,'19.04: Recception mail clte annulant le 20&27.04. Délai < à 72h pour la 1ère je maintien la facturation.','',0,9),(1064,'1',2706,0,1,4,'2008-08-29 10:00:00',1,'prestation annulé avec benaimèche','-2',1002,20),(1067,'1',2927,0,1,0,'2008-08-27 16:47:00',0,'rdv avec troché à 19 h . Attente accord mme bertrand','',0,14),(1068,'0',3136,0,5,0,'2008-08-27 17:02:00',0,'pas bien passé avec mme bonneaud le 26/08/08 : débutante et repassage trop lent.<br />\r\nCliente très agréable mais peut-être très exigeante...','',0,14),(1069,'1',2233,165,4,0,'2008-08-27 17:06:00',0,'Souhaite passer sa prestation au lundi. En attente d\'une éventuelle modification avec Landreau','',0,14),(1071,'1',1455,0,1,0,'2008-08-27 17:08:00',0,'Mme Troché doit la rencontrer le 28/08 à 19h pour une visite de contact.','',0,14),(1072,'1',1455,0,1,1,'2008-08-28 17:09:00',1,'Rappeler BERTRAND pour avoir sa confirmation','-2',1071,14),(1692,'1',2344,825,4,0,'2008-09-11 11:32:00',0,'Récupérer les clés de Piet lundi 15 septembre pour les donner à Richard.','',0,14),(1075,'1',692,727,4,0,'2008-08-28 07:21:00',0,'Absence cause mal de dos .<br />\r\nRemplaçante ?<br />\r\nPlusieurs message sur le portable sans réponse...','',0,14),(1076,'1',692,727,4,1,'2008-08-28 09:00:00',1,'Remplacement ?','-2',1075,14),(1077,'1',1163,32,4,0,'2008-08-28 07:28:00',0,'Remplaçante pour le 4 septembre.<br />\r\nProposer Babzine le jeudi de 9h à 12h <br />\r\nLa prestation aura lieu le vendredi matin de 9h à 12h.','',0,14),(1099,'1',0,728,7,0,'2008-08-28 14:22:00',0,'pontage chez ricomini. Ok pris en compte.','',0,20),(1079,'1',3007,370,4,0,'2008-08-28 08:01:00',0,'Nouvelle cliente - Informer Boivineau','',0,14),(1080,'1',3007,370,4,1,'2008-08-01 12:02:00',1,'A rappeler pour nouvelle prestation + Présentation ?<br />\r\nLundi 1er sept à 19h','-2',1079,14),(1081,'1',3119,0,1,0,'2008-08-28 09:59:38',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(1082,'1',3119,733,1,1,'2008-08-29 13:00:00',0,'','-2',1081,20),(1132,'0',0,835,7,0,'2008-09-01 14:44:00',0,'REFAIRE SA DUE, le serveur ne fonctionnait pas','',0,14),(1133,'1',2344,0,6,0,'2008-09-01 14:49:00',0,'remplacement richard avec mme serra si possible les vendredi 5 et 12/09 de 9 à 11 h .<br />\r\nSI PAS POSSIBLE REVOIR AC PIET; <br />\r\n','',0,14),(1093,'1',2406,0,4,0,'2008-08-28 11:01:00',0,'Veut 2X3h a partir de septembre.','',0,10),(1094,'1',3112,0,3,0,'2008-08-28 11:38:00',0,'2H30','',0,20),(1095,'1',3112,0,3,1,'2008-09-04 11:38:00',0,'rdv 02/09 ','-2',1094,20),(1096,'1',2101,0,7,1,'2008-09-01 18:00:00',0,'satisfaction gojon?','-2',906,20),(1097,'1',3124,0,3,1,'2008-09-04 11:42:00',0,'voir pour rdv commercial ','-2',910,20),(1098,'1',2506,818,1,4,'2008-10-10 12:38:00',1,'Pas de répondeur','-2',1023,20),(1100,'1',3047,789,7,0,'2008-08-28 14:36:00',0,'presta ce vendredi avec mme gruniaux','',0,20),(1101,'1',3047,0,7,1,'2008-09-01 14:37:00',1,'','-2',1100,20),(1102,'0',2675,0,1,0,'2008-08-28 14:37:00',0,'veulent systématiquement un remplacement quand intervenante absente','',0,14),(1104,'1',1951,0,4,0,'2008-08-28 14:53:00',0,'Changement d\'intervenante','',0,10),(1105,'1',1951,0,4,0,'2008-08-28 14:58:00',0,'appel pour proposer Janez MSG','',0,10),(1110,'1',2480,0,4,1,'2008-09-01 15:00:00',1,'confirmation de la venu de Mme Janez le 08.09.08 à 12H;','-2',1108,10),(1111,'1',2753,0,4,0,'2008-08-28 15:29:00',0,'appel pour new intervenante MSG','',0,10),(1108,'1',2480,0,4,0,'2008-08-28 15:09:00',0,'suite à la démission de Mme minier, j\'ai proposé à Mme vidon une nouvelle intervenante Mme janez;elle voudrait que les prestations commencent à partir du 08.09.08;A termes Mme Vidon voudrai 6 heures de prestations;','',0,10),(1112,'1',2367,0,4,0,'2008-08-28 15:40:00',0,'Appel OK pour PAPERA mardi à 13h','',0,10),(1113,'1',689,421,4,0,'2008-08-25 15:49:00',0,'message de mme Péan<br />\r\nconfirmation annulation chazalon pour fin 2008 : <br />\r\nsemaine 38<br />\r\njeudi 2 octobre<br />\r\nsemaine 43 - 46 - 52 - 1 <br />\r\n','',0,14),(1114,'1',2581,0,4,0,'2008-08-28 16:17:00',0,'veut 2h 30 à partir du 12 sept avec JANEZ','',0,10),(1115,'1',2595,472,4,0,'2008-08-28 16:39:00',0,'appel pour déplacement prestation du lundi au mardi 9/11','',0,10),(1116,'0',1056,0,4,0,'2008-08-29 17:46:00',0,'va nous reconfirmer à partir du 2/09 mais arrêtera les prestations certainement à partir du 15/09;cause travaux dans la maison<br />\r\nreplacer masurais.<br />\r\nLa cliente nous contactera en octobre pour la reprise des prestations...','',0,14),(1117,'1',0,825,7,0,'2008-08-28 17:47:00',0,'voir si tout est ok pour prestation bonnin.<br />\r\n+ est ce qu\'elle a vu luitot?','',0,14),(1118,'1',0,820,7,0,'2008-08-28 17:36:00',0,'CUISINE: Fait la vaisselle = ok MAIS, nettoyé le frigo avec un chiffon qu\'elle a mouillé puis passé dans l\'eau de javel. N\'a pas essuyé (donc traces de javel). Sur le lave-linge il y avait de la menthe et du basilic à sécher. Dans les consignes il était bien spécifié qu\'elle ne devait pas y touché, elle a passé la lavette \"eau de javel\" sur le dessus du lave-linge et n\'a pas séché (donc les herbes aromatiques dans de la javel c\'est moyen)<br />\r\n<br />\r\nSALLE DE BAIN: A nettoyé avec du sopalin la vitre. Puis les lavabos et la baignoire avec l\'éponge COTE VERT au début. Après lui avoir fait la réflexion elle a changé de côté. A rincé mais n\'a pas essuyé avec un chiffon sec. N\'a même pas cherché une alternative pour sécher (sopalin ?) DONC grosses traces d\'humidité plus traces sur le miroir.<br />\r\n<br />\r\nCHAMBRE: A passé l\'aspirateur (rapidement cette fois) au début n\'a pas utilisé la brosse adapté mais s\'en ai rendu compte par elle même. A failli aspirer le chargeur du portable.<br />\r\n<br />\r\nSALON: A fait les poussières mais pas avec le matériel précisé sur la consigne au début, il a fallu que je lui fasse la réflexion que la cliente avait laissé des consignes quant aux produits à utiliser. A passé mon produit dépoussiérant sur mon écran d\'odinateur<br />\r\n<br />\r\nTOILETTES: Pas essuyé la cuvette des toilettes après avoir passé l\'éponge et la lavette. A failli utiliser le même matériel pour les toilettes que celui pour la salle de bain.','',0,20),(1119,'1',0,789,7,4,'2008-08-28 18:09:00',0,'','-2',1100,20),(1120,'1',2217,0,4,1,'2008-08-28 18:17:00',0,'ok pour presta rdv de présentation ce vendredi entre 18h et 18h30','-2',715,20),(1121,'1',2102,0,4,0,'2008-08-29 07:33:00',0,'A demander la suspension du 8/09 - aménagement de sa cuisine. Mme Batard avertie','',0,14),(1122,'1',1103,0,1,0,'2008-08-29 07:54:00',0,'Cliente actuellement présente - congé maternité','',0,14),(1125,'1',2404,0,4,0,'2008-08-29 10:53:00',0,'suite à la démission de Mme Minier. Nous avons proposé une nouvelle intervenante au client Mme Janez.','',0,10),(1126,'1',2404,0,4,4,'2008-08-29 10:55:00',0,'J\'ai laissé un message concernant le changement d\'interv. et proposer un début de prest le 04/09/08. le client doit nous rappelez pour plus info.','-2',1125,10),(1127,'1',2404,0,4,1,'2008-09-01 15:00:00',1,'rappeler Mme Moothocartpen','-2',1125,10),(1128,'1',0,216,7,0,'2008-08-29 11:09:00',0,'proposition Responsable qualité','',0,20),(1129,'1',0,216,7,4,'2008-08-29 14:30:00',1,'','-2',1128,20),(1130,'1',3047,0,1,1,'2008-09-12 15:25:00',0,'sintas trouvant la prestation peu pratique voir pour changer les horaires: ok gruniaux veut bien changer d\'horaire mais plutôt sur la base 13h-15h que 12h30-14h30','-2',908,20),(1131,'1',2715,0,4,0,'2008-08-29 12:06:00',0,'appel lundi 01/09 Pour proposer fourcade','',0,10),(1134,'1',0,619,7,0,'2008-08-29 17:30:00',0,'voir si elle peut aller chez LODE le mardi matin. Attente réponse.<br />\r\nMme Colleaux a son planning complet','',0,14),(1135,'1',0,680,1,1,'2008-09-01 15:20:00',0,'problème de voiture n\'ira pas a la prestation. c\'est reporté à lundi','-2',1002,20),(3857,'1',2715,0,4,0,'2008-10-13 13:27:00',0,'l3/10 à 13 h 30 MSG on revoit candidate jeudi aprés je rappelle ','',0,10),(6536,'1',2344,597,4,0,'2008-12-01 19:01:00',0,'Mme GUICHETEAU va en remplacement chez Mme PIET vendredi 5 /12/ 19 décembre de 14h à 16h.','',0,14),(1138,'1',2779,820,1,4,'2008-08-29 15:55:00',0,'','-2',618,20),(1139,'1',3025,828,1,1,'2008-08-29 16:07:00',0,'changement d\'intervenante avec gojon a partir de mercredi 10/09.','-2',872,20),(1140,'1',0,765,7,1,'2008-09-01 16:19:00',0,'ok pour reprise de presta à ce jour. Voir pour client en attente.','-2',1000,20),(1141,'1',2414,0,2,1,'2008-09-02 16:20:00',0,'pas du tout intéressé pour reprendre des prestations.','-2',711,20),(1142,'1',3124,789,3,0,'2008-08-29 16:41:00',0,'','-2',0,20),(1143,'1',3124,0,3,1,'2008-08-29 16:41:00',0,'rdv le 28/08.','-2',1142,20),(1144,'1',3124,0,3,1,'2008-09-04 16:42:00',0,'début presta le 14/09 pour 2h environ','-2',1142,20),(1145,'1',3138,253,4,0,'2008-08-01 16:13:00',0,'Proposition de mission pour le mardi matin de 9h à 12h<br />\r\n','',0,14),(1146,'0',3142,0,1,0,'2008-08-29 17:24:00',0,'En recrutement - URGENT<br />\r\n- le mardi matin 8h30 : la cliente lui laisse les clés en partant (pas de retard possible)<br />\r\n- Clé à laisser dans la BAL en partant.<br />\r\n- 2 chats et un rongeur dans une grande cage<br />\r\n- Appartement peu entretenu: pas exigeant : principalement, les sols, cuisine et salle de bain','',0,14),(2593,'1',2083,0,4,0,'2008-09-23 17:05:00',0,'ok pour presta le matin 8h 30 à 13 30 le à compter du 30/09','',0,10),(1148,'1',3120,733,7,0,'2008-09-03 10:00:00',0,'','-2',0,20),(1343,'1',3122,828,7,0,'2008-08-29 14:00:00',0,'','-2',0,20),(1150,'1',2418,0,1,1,'2008-09-01 13:03:00',0,'Toujours personne pour sa prestation','-2',346,20),(2415,'1',2205,539,7,6,'2008-09-18 14:00:00',0,'','1',2414,31),(2414,'1',2205,539,7,0,'2008-09-18 14:00:00',0,'','-2',0,31),(1153,'1',841,0,4,0,'2008-09-01 08:14:00',0,'appel pour prévénir absence kanté le 01/09','',0,10),(1154,'1',2549,0,1,1,'2008-09-02 10:35:00',0,'relance concernant les règlements non-reçus. on envoyé un chèque voir avec la comptabilité.','-2',547,20),(1155,'1',2583,0,1,0,'2008-09-01 11:02:00',0,'','',0,20),(1156,'1',0,216,7,4,'2008-09-01 11:04:00',0,'Message pour proposition responsable qualité.','-2',1128,20),(1157,'1',2623,840,4,0,'2008-09-01 11:02:00',0,'RDV LE 09/09/08 pour l\' acceuil de l\'interv','',0,10),(1158,'1',2623,0,4,1,'2008-09-05 11:06:00',0,'','0',1157,10),(1159,'1',2583,0,1,1,'2008-09-01 11:02:00',0,'Insatisfaite Benaimèche présente 1 fois sur 2. Compliqué pour les prestations, ou changement ou solution','-2',1155,20),(1160,'1',2623,840,4,1,'2008-09-05 11:07:00',0,'1ere prestation pour le 16/09/08','0',1157,10),(1161,'1',2769,0,5,0,'2008-09-01 11:14:00',0,'changement intervenant avec benaimèche => barthe','',0,20),(1162,'1',2706,0,1,1,'2008-09-01 11:26:00',0,'benaimèche pas dispo à fait faux bond. Personne de dispo pour le moment on fait notre possible mais riende garantie.','-2',1002,20),(1163,'1',2583,0,1,1,'2008-09-01 11:31:00',0,'on a personne sur le secteur. C\'est compliqué. On fait au mieux elle regarde de son côté.','-2',1155,20),(1164,'1',2985,728,1,0,'2008-09-01 11:33:00',0,'','',0,20),(1165,'1',2985,728,1,1,'2008-09-01 11:34:00',0,'donc la prestation 2h au lieu de 3h','-2',1164,20),(1166,'1',1778,298,4,0,'2008-08-29 13:05:00',0,'Laisser un message concernant le changement d\'interv et de jour de prest.','',0,10),(1167,'1',1778,298,4,1,'0008-09-01 10:00:00',0,'Le client Ok pour le changement d\'interv. mais pas d\'accord pour le mercredi. soit le lundi jusqu\'à 16h30 et le vendredi matin.','0',1166,10),(1168,'1',1951,840,4,4,'0008-09-01 10:15:00',0,'pour confirmer la demande de Matar ','-2',1105,10),(1169,'1',2404,840,4,0,'0000-00-00 00:00:00',0,'Rappel de Mme moothoocarpen Ok pour la new interv. demande que l\'interv passe à 7h45 en semaine ou le samedi matin pour les directives;','',0,10),(1170,'1',2366,841,7,0,'2008-09-02 10:30:00',0,'','-2',0,10),(1340,'1',3025,0,1,4,'2008-09-03 17:22:00',0,'il y aura un responsable qualité demain qui passera sur la presta (bourroux)','-2',872,20),(1172,'1',2505,841,7,0,'2008-09-04 12:15:00',0,'','-2',0,10),(1419,'0',0,852,7,0,'2008-10-01 08:00:00',0,'RENOUVELLEMENT PERIODE ESSAI ','',0,23),(3861,'1',0,812,4,1,'2008-10-13 17:30:00',0,'Elle est ok pour le rdv de présentation mardi 14 oct à 18h30.<br />\r\nValider avec le client et prestation pourra être mis en place jeudi de 9h à 13h','-2',3839,20),(3862,'1',2749,0,5,4,'2008-10-15 11:09:00',0,'Pas de message (déjà un lundi)','-2',3355,20),(1176,'1',2217,0,4,1,'2008-09-02 10:00:00',0,'reprise presta à partir de demain avec gojon. Premier contact ok. Voir pour les horaires. Demain rapel','-2',715,20),(1177,'1',0,733,7,1,'2008-09-01 16:24:00',0,'ok pour formation. Changement de dispo. S\'interroge sur module perfectionnement?','-2',1148,20),(1178,'1',0,733,7,1,'2008-09-01 16:28:00',0,'préparer l\'avenant à la baisse suite réduction des disponibilités','-2',1148,20),(1179,'1',3124,0,3,1,'2008-09-01 16:31:00',0,'envoyer le bon de commande. valider adresse avec Pierre.','-2',910,20),(1180,'1',2506,0,1,1,'2008-09-01 16:35:00',0,'ok très satisfait de izak pour le moment.','1',1023,20),(1181,'1',2706,0,1,1,'2008-09-08 16:37:00',1,'','-2',1002,20),(1182,'1',2583,0,1,4,'2008-09-10 12:20:00',0,'','-2',1155,20),(1183,'1',2101,0,7,1,'2008-09-01 16:42:00',0,'ok satisfaite de gojon pour le moment. semble savoir s\'organiser et comprendre les priorités.','-2',906,20),(1184,'1',2101,0,7,1,'2008-09-18 17:00:00',1,'suivi satisfaction?','-2',906,20),(1981,'1',0,475,7,0,'2008-09-12 17:31:00',0,'recontacter pour prestation mardi matin chez mr COUTECHOUX','',0,14),(1186,'1',3052,0,3,1,'2008-09-05 16:48:00',0,'Nous a jeté. Regrette d\'avoir fait appel à nous. Sa demande est le: Lundi, Mercredi et Vendredi. On la recontacte si jamais ...','-2',605,20),(1187,'1',3033,0,3,4,'2008-09-12 15:13:00',0,'presta gojon ?','-2',576,20),(1188,'1',0,828,7,0,'2008-09-01 17:15:00',0,'suivi formation','',0,20),(1189,'1',0,828,7,1,'2008-09-01 17:17:00',0,'Bien passé, coincé sœur du client. Mme Gojon très bonne méthode, très soigneuse mais fait des remarques. bonnes initiatives. poussières à refaire sinon globalement ok. insister sur chausson (tenue adéquate). difficultés à plier les genoux (incapacité?)être observateur. Est professionnelle.<br />\r\n<br />\r\n<br />\r\nDe son côté à trouvé cela bien. mettre en confiance l\'intervenante. approche client psychologique. transmettre l\'investissement au sein de l\'entreprise.','-2',1188,20),(1190,'1',0,216,7,4,'2008-09-01 18:00:00',1,'','-2',1128,20),(1191,'1',2061,0,1,0,'2008-09-02 09:05:00',0,'','',0,20),(1192,'1',2061,0,1,4,'2008-09-02 09:05:00',0,'sintas en retard sur la prestation mais l\'effectuera quand même (rentrée de sa fille)','-2',1191,20),(1193,'1',1611,0,4,0,'2008-09-02 09:16:00',0,'prévenue mokhtati absente ce le 02/09 9h 02','',0,10),(1194,'1',0,384,4,0,'2008-09-01 09:18:00',0,'A fait un malaise le 01/09 absente l\'aprés modi 12h','',0,10),(1195,'1',0,384,4,0,'2008-09-02 09:19:00',0,'absente le 2 chez lemaire isabelle','',0,10),(1196,'1',2753,0,4,0,'2008-09-02 09:37:00',0,'flllon a tel pour news de la nouvelle personne','',0,10),(1197,'1',0,763,1,0,'2008-09-02 10:07:00',0,'','',0,20),(1198,'1',0,763,1,1,'2008-09-02 10:08:00',0,'ok elle envoie les documents pour l\'indemnisation le plus rapidement possible. ','-2',1197,20),(1199,'1',1874,0,1,0,'2008-09-02 12:29:00',0,'point sur la facturation','',0,20),(1200,'1',1874,0,1,4,'2008-09-02 12:32:00',0,'informé du solde facturation. ','-2',1199,20),(1201,'1',0,765,7,1,'2008-09-02 11:06:00',0,'Voir pour contrat. ','-2',1000,20),(1202,'1',2416,0,1,0,'2008-09-02 11:15:00',0,'','',0,20),(1203,'1',2416,765,1,1,'2008-09-02 11:15:00',0,'reprise des prestations avec Pereira à partir de mardi 09/08. Voir pour une première rencontre avec l\'intervenante. rdv vendredi soir à 18h.','-2',1202,20),(1204,'1',2416,0,1,1,'2008-09-08 17:00:00',0,'','-2',1202,20),(1221,'1',3031,0,3,1,'2008-09-08 17:27:00',0,'','-2',581,20),(1222,'1',3045,0,3,1,'2008-09-01 12:28:00',0,'rdv commercial le 01/09 voir pour les prestas','-2',584,20),(1207,'1',3047,0,1,1,'2008-09-02 11:25:00',0,'satisfaite des prestations avec sintas. Annule presta du 05/09. Mais sinon satisfaite des horaires et intervenante.','-2',908,20),(1208,'1',2217,0,4,1,'2008-09-02 11:34:00',0,'validation des horaires sur la base 13h-15h. ok pour mr et mme vaccaro.','-2',715,20),(1209,'1',2217,828,4,1,'2008-09-05 17:00:00',0,'satisfaction gojon? ne sait pas rappel après plusieurs prestas','-2',715,20),(1210,'1',2217,828,4,0,'2008-09-02 15:00:00',0,'valider les horaires vaccaro (13h-15h le mardi et vendredi)','',0,20),(1302,'1',3025,0,1,4,'2008-09-03 11:53:00',0,'le changement d\'intervenante aura lieu plus tard on la tient au courant pour le moment toujours avec bourahla.','-2',872,20),(1212,'1',0,765,7,1,'2008-09-09 17:00:00',0,'ne plus rappeler salarié instable sur lequel nous ne pouvons pas compter. prévenir gross et d\'outreligne.','-2',1000,20),(1213,'1',2539,0,5,0,'2008-09-02 11:53:00',0,'clé chez mr amigues est cassé. Comment faire pour demain? Quelqu\'un présent sur la prestation? Peut on lui trouver une clé de remplacement rapidement?','',0,20),(1214,'1',2539,0,5,1,'2008-09-02 11:56:00',0,'vont faire parvenir un double rapidement.','-2',1213,20),(1215,'1',0,789,5,1,'2008-09-02 11:57:00',0,'ok c\'est bon pour entrer demain','-2',1213,20),(1216,'1',3027,0,3,4,'2008-09-05 12:05:00',0,'','-2',578,20),(1217,'1',3026,0,3,1,'2008-09-02 12:07:00',0,'','-2',579,20),(1218,'1',2413,0,1,4,'2008-09-05 12:09:00',0,'','-2',560,20),(1219,'1',3002,0,3,1,'2008-09-16 12:11:00',0,'bon ... sonne définitivement dans le vide injoignable ... ','-2',561,20),(1220,'1',2416,765,1,1,'2008-09-02 12:16:00',0,'ok pour le rdv','-2',1202,20),(1504,'1',1108,0,1,0,'2008-09-08 11:23:00',0,'5H le Mardi matin de 8H à 13H<br />\r\n<br />\r\nPrévoir RDV de présentation le SAM 4 OCT à 9H<br />\r\nPrévoir démarrage des prestas le Mardi 7 OCT de 8H à 13H','',0,20),(1223,'1',2932,0,3,1,'2008-09-02 12:31:00',0,'Client pressé et indisponible au moment de l\'appel.<br />\r\nRappeler','-2',395,20),(1224,'1',0,605,4,0,'2008-09-02 12:38:00',0,'reprendre presta de benaimèche','',0,20),(1225,'1',0,605,4,4,'2008-09-02 12:38:00',0,'','-2',1224,20),(1226,'1',0,680,5,0,'2008-09-02 12:49:00',0,'suite prob de voiture','',0,20),(1227,'1',0,680,5,1,'2008-09-02 12:49:00',0,'ne peut plus assurer les prestations pour le moment.','-2',1226,20),(1228,'1',0,680,5,1,'2008-09-02 12:49:00',0,'mr rey se propose d\'aller la chercher pour la presta de demain.','-2',1226,20),(1229,'1',0,680,5,1,'2008-09-02 12:50:00',0,'voir pour la régularité. elle dit qu\'une fois la voiture réparé ok pour les prestations. Nous recontacte demain ','-2',1226,20),(1230,'1',0,494,4,0,'2008-09-02 12:54:00',0,'passe chercher ses cles le 03/09 à 12h 30','',0,10),(1231,'1',2769,0,5,1,'2008-09-02 13:00:00',0,'veut bien pour cette prestation (03/09) aller le chercher','-2',1161,20),(1232,'1',3029,0,3,4,'2008-09-12 11:36:00',0,'','-2',575,20),(1233,'1',3077,0,3,4,'2008-10-20 14:53:00',0,'','-2',627,20),(1397,'1',2583,0,1,4,'2008-09-04 13:44:00',0,'','-2',1155,20),(1235,'0',3144,0,4,0,'2008-09-02 13:16:00',0,'attention première prestation de 5h faite en deux jours 2+3','',0,10),(1236,'1',1954,494,5,0,'2008-09-02 13:16:00',0,'Suite à problemes d\'organisation de la presta avec Mme Brahmi la cliente souhaite un changement d\'intrev ','',0,10),(1237,'1',1954,494,5,4,'2008-09-02 13:18:00',0,'prososition de remplacement par la nouvelle interv Mme mallet.<br />\r\nAttente de l\'appel de la cliente pour savoir si la 1ère presta de Mme Mallet doit se faire à un autre créneau que d\'habitude (pour la presence de la cliente) ou si elle souhaite un 1er RDV un soir pour transmettre les consigne et commencer sur les créneaux habituels.','-2',1236,10),(1238,'1',2931,0,3,4,'2008-09-02 13:35:00',0,'','-2',564,20),(1239,'1',840,0,4,0,'2008-09-02 13:22:00',0,'Souhaite 3 presta dans la semaine pour début octobre.<br />\r\nIdéalement: Lundi 4h/merc 4h/Vend 5h.<br />\r\nProbleme de dispo avec Mme Ferreira donc voir si une autre fdm serait dispo et prévoir nouveaux clients pour Mme Ferreira','',0,10),(1240,'1',2112,507,5,0,'2008-09-02 13:25:00',0,'Absence répétée de Mme DE SOUSA, le client souhaite chgmt inter','',0,10),(1241,'1',2112,507,5,4,'2008-09-02 13:28:00',0,'deamnde de précisions au client: le problème avec Mme de sousa est il seulement les absences ou y a t il un Pb de prestation? si pas de Pb de presta proposition de maintenir Mme Dessusa si la cliente set d\'accord.','-2',1240,10),(1242,'1',2714,472,4,0,'2008-09-02 13:30:00',0,'Souhaite conserver Brisoux merc jeudi ou vendredi','',0,10),(1243,'1',1512,0,1,1,'2008-09-01 13:31:00',0,'pas de reprise pour le moment voir en décembre.','-2',314,20),(1244,'1',2714,472,4,1,'2008-09-05 13:31:00',1,'Decision sur l\'affectation de Mme brisoux chez Mme Theraud lui indiqué le jour et l\'heure de prestation','-2',1242,10),(1245,'1',1721,0,1,1,'2008-09-09 13:33:00',0,'ok valider planning brousset veut le mercredi matin si possible','-2',698,20),(1246,'1',1596,359,5,0,'2008-09-02 13:33:00',0,'Problème récurants d\'insuffisances au niveau du repassage. Souhaite Chgmt d\'inter','',0,10),(1247,'1',1017,0,2,0,'2008-09-02 13:35:00',0,'reprise presta?','',0,20),(1248,'1',1017,0,2,4,'2008-09-02 13:35:00',0,'','-2',1247,20),(1249,'1',1017,0,2,1,'2008-09-08 13:35:00',0,'non pas besoin de prestations. nous recontacte.','-2',1247,20),(1250,'1',1596,0,5,4,'2008-09-02 13:34:00',0,'Proposition de remplacement avec mme Moreau en conservant le jeudi mat à partir de la semaine du 08 sept. Possibilité de 1ère presta le vend 05/09. Pour transmettre les consignes: 1ère presta décalée ou 1er RDV un soir?','-2',1246,10),(1251,'1',1224,0,3,1,'2008-09-02 13:37:00',0,'ok pour reprise voir planning gojon','-2',870,20),(1252,'1',1122,0,4,0,'2008-09-02 13:38:00',0,'Souhaite 3 presta dans la semaine mais impossible avec Mme Paumard car difficile d\'accès. <br />\r\n<br />\r\n','',0,10),(1253,'1',0,216,5,0,'2008-09-02 13:40:00',0,'avec baudet tps de presta ?','',0,20),(1254,'1',0,216,5,1,'2008-09-02 13:40:00',0,'baudet ? barral? ','-2',1253,20),(1255,'1',1122,0,4,1,'2008-09-11 11:00:00',1,'Tenir la cliente informée des dispo d\'une fdm avec véhicule dispo 3 fois ds la semaine pour intervenir chez elle','-2',1252,10),(1256,'1',1950,840,4,0,'2008-09-02 13:41:00',0,'La cliente demande pourquoi ce n\'est plus Mme Rousseau qui vient chez elle.<br />\r\nOk pour Mme Janez mais souhaite conserver Rousseau si elle revient.','',0,10),(1257,'1',1313,0,1,4,'2008-09-03 13:48:00',0,'','-2',556,20),(1258,'1',2931,0,3,1,'2008-09-05 18:00:00',0,'en voiture pas dispo','-2',564,20),(1259,'1',2009,0,2,4,'2008-09-02 13:54:00',0,'','-2',977,20),(1260,'1',2009,0,2,1,'2008-09-02 14:01:00',0,'ok reprise des presta ','-2',977,20),(1261,'1',2009,0,1,0,'2008-09-02 14:24:00',0,'','',0,20),(1262,'1',2009,0,1,1,'2008-09-08 14:24:00',0,'veut changer les horaires car pas optimal. satisfaite','-2',1261,20),(1263,'1',1224,0,3,4,'2008-09-09 11:00:00',0,'satisfaction gojon. Décaler la prestation de 8h30 à 12 h30 (pour gayan)','-2',870,20),(1475,'1',1778,0,4,0,'2008-09-05 15:55:00',0,'Mr LELOLOCH OK pour prestation lundi 8/09 à 9h matar','',0,10),(2193,'1',8,836,5,0,'2008-09-17 12:21:00',0,'Client pas du tout content du travail effectué : l\'intervenante ne fait que du repassage pratiquement à chaque fois même s\'il n\'y a pas 2h30 de repassage, n\'a quasi jamais fait de ménage.Changement d\'intervenante.','',0,2),(1479,'1',2480,0,4,0,'2008-09-05 16:44:00',0,'elle souhaite 3h lundis et non 2 ','',0,10),(1268,'1',2361,841,7,0,'2008-09-08 09:00:00',0,'','-2',0,10),(1270,'1',1596,848,5,1,'2008-09-02 14:32:00',0,'ok por remplac avec mme moreau a artir du 11/09<br />\r\n1er rdv 04/09 à 15h30<br />\r\n','-2',1246,10),(1271,'1',2549,0,1,4,'2008-09-08 17:40:00',1,'','-2',547,20),(1272,'1',2081,0,2,4,'2008-09-02 15:01:00',0,'','-2',868,20),(1446,'1',0,765,7,4,'2008-09-05 11:55:00',0,'demande si ok pour presta sur le lherm et si bien reçu le contrat ?','-2',1000,20),(3227,'1',2480,915,7,6,'2008-10-02 16:30:00',0,'suite à la première presta clte prèsente. rappel le 06/10/09 ','0',3184,10),(1624,'1',3175,842,7,0,'2008-09-10 11:00:00',0,'','-2',0,10),(1276,'1',2581,840,7,0,'2008-09-12 15:00:00',0,'','-2',0,10),(1288,'1',2932,0,3,1,'2008-09-02 15:00:00',0,'encore pas dispo','-2',395,20),(1278,'1',3043,0,1,1,'2008-09-08 15:14:00',0,'pas d\'appart pour le moment nous recontacte quand un.','-2',610,20),(1279,'1',2779,820,1,0,'2008-09-01 15:17:00',0,'','',0,20),(1280,'1',2779,0,1,1,'2008-09-02 15:17:00',0,'changement d\'intervenante avec Mme Gojon suite arrêt avec bourahla.','-2',1279,20),(1281,'1',2779,0,1,4,'2008-09-02 15:18:00',0,'','-2',1279,20),(1282,'1',2779,0,1,4,'2008-10-08 15:05:00',1,'satisfaction brousset','-2',1279,20),(1283,'1',2940,198,4,1,'2008-09-18 09:30:00',1,'A prévenir retour Moumini pour début presta lundi 23/09','-2',843,10),(1284,'1',2418,0,1,0,'2008-09-02 15:53:00',0,'','',0,20),(1285,'1',2418,0,1,1,'2008-09-02 15:53:00',0,'voir pour pereira?','-2',1284,20),(1286,'1',2418,0,1,4,'2008-09-05 10:00:00',0,'','-2',1284,20),(1287,'1',0,680,5,1,'2008-09-05 16:51:00',0,'','-2',1226,20),(1289,'1',1355,569,4,0,'2008-09-02 17:11:00',0,'Appel pour confirmer lameira mardi à partir sem prochaine','',0,10),(1290,'1',1355,0,4,1,'2008-09-02 10:00:00',1,'appel le 04/09 pour dire si presta vdi','-2',1289,10),(1291,'1',3155,0,3,0,'2008-09-02 17:45:00',0,'demande','',0,10),(1292,'1',3155,0,3,4,'2008-09-02 17:46:00',0,'Nb h/s','-2',1291,10),(1293,'1',2418,0,1,1,'2008-09-02 17:53:00',0,'intervenante dispo sur le secteur (pereira) voir pour presta le jeudi matin? préfère le vendredi de son côté. Rappel d\'ici fin de semaine.','-2',1284,20),(1294,'1',2029,591,4,0,'2008-09-03 09:46:00',0,'Suite a l\'appel de la clt, elle voudrait une new interv. si possible pour la semaine prochaine. ','',0,10),(1295,'1',2029,591,4,1,'2008-09-08 09:48:00',1,'plus d\'info sur un éventuel changmt d\'interv pour le 10/09/08','-1',1294,10),(1296,'1',2835,0,4,0,'2008-09-03 10:26:00',0,'','',0,20),(1297,'1',2835,0,4,1,'2008-09-03 10:26:00',0,'suspend 3 prestations, très satisfaite des interventions.','1',1296,20),(1298,'1',3160,0,4,0,'2008-09-03 10:43:00',0,'confirmation début presta avec paumard les jeudis 9/12h','',0,10),(1299,'1',3160,0,4,1,'2008-09-03 10:44:00',0,'ok pour presta de 4h si besoin','-2',1298,10),(1300,'1',3077,0,3,1,'2008-09-03 11:16:00',0,'appel, dit qu\'elle aurait besoin de nous mais plutôt vers octobre. préfère que ca soit elle qui nous recontacte.','-2',627,20),(1301,'1',0,763,1,1,'2008-09-03 11:49:00',0,'ok pour les docs envoie aujourd\'hui; et ok pour annulation des prestations chez tarr.','-2',1197,20),(1303,'1',3025,0,1,4,'2008-09-11 16:30:00',0,'changement bourahla - pousson.','-2',872,20),(1304,'1',0,819,7,0,'2008-09-03 12:01:00',0,'','',0,20),(1305,'1',0,819,7,1,'2008-09-03 12:01:00',0,'en conflit avec son employeur pour le moment. Pense que sa situation sera plus clair d\'ici un mois. La recontacter à ce moment.','-2',1304,20),(1306,'1',0,819,7,1,'2008-10-06 12:02:00',0,'reste chez son employeur actuel mais si a besoin nous recontacte','-2',1304,20),(1307,'1',3162,0,3,0,'2008-09-03 12:19:00',0,'','',0,20),(1308,'1',3162,0,3,1,'2008-09-01 12:19:00',0,'rdv client le 01/09','-2',1307,20),(1309,'1',3162,0,3,1,'2008-09-11 18:00:00',0,'satisfaction?','-2',1307,20),(1310,'1',0,828,7,0,'2008-09-03 12:46:00',0,'','',0,20),(1311,'1',0,828,7,4,'2008-09-03 12:47:00',0,'nous faire parvenir RIB pour la paie d\'août.','-2',1310,20),(1312,'1',0,680,5,1,'2008-09-03 13:04:00',0,'nous a contacté visiblement pourra reprendre les prestations à voir avec ses clients.','-2',1226,20),(1313,'1',2932,0,3,1,'2008-09-05 13:16:00',0,'ok veut finaliser pour mettre prestations en place le jeudi. ','-2',395,20),(1315,'1',1313,0,1,4,'2008-09-08 17:19:00',1,'','-2',556,20),(1316,'1',0,680,5,1,'2008-09-03 13:28:00',0,'voit pour réparer sa voiture, veut s\'arranger pour effectuer les prestations samedi chez robert et onderbecke.','-2',1226,20),(1339,'1',0,371,4,0,'2008-09-03 17:15:00',0,'','',0,20),(1317,'1',2367,841,4,0,'2008-09-03 14:19:00',0,'suite à la prest du 02/09/08 rappel clt très satisfait.','',0,10),(1318,'1',3163,842,7,0,'2008-09-04 16:00:00',0,'','-2',0,10),(1320,'0',3084,0,2,0,'2008-09-03 14:59:00',0,'Message laisse au prospect : ne pas rappeler','',0,9),(1321,'0',3085,0,2,0,'2008-09-03 15:02:00',0,'message laissé au client : ne pas rappeler','',0,9),(1322,'1',0,812,7,0,'2008-09-03 15:07:00',0,'','',0,20),(1323,'1',0,812,7,1,'2008-09-03 15:07:00',0,'arrangement avec savignac marie (sans avertir ni nous ni serena) visiblement pour reprendre les prestations le mardi matin de 8h30 à 10h30','-2',1322,20),(1324,'1',0,812,7,1,'2008-09-04 15:08:00',0,'ok reprise presta','-2',1322,20),(1325,'1',3164,0,3,0,'2008-09-03 15:19:00',0,'1 x 3 h : tt les jours','',0,20),(1326,'1',3164,0,3,4,'2008-09-03 15:19:00',0,'','-2',1325,20),(1327,'1',3164,0,3,1,'2008-09-05 11:00:00',0,'pas dispo pour le moment voir pour la recontacter en début d\'aprèm','-2',1325,20),(1328,'1',3124,0,3,1,'2008-09-03 15:23:00',0,'n\'importe quel jour à partir du 14/209, faire sdb, wc et sols et poussière sur escalier. 2 à 3h . maison 100 m²','-2',910,20),(1329,'1',3045,0,3,1,'2008-09-03 15:25:00',0,'demande de 2h mardi ou vendredi (si possible mardi matin), seront présent sur presta. couloir cuisine sdb wc et aspirer tapis.','-2',584,20),(1330,'1',3162,0,3,1,'2008-09-03 15:26:00',0,'2h sols, sdb, wc. mercredi après midi si possible 14 à 16h','-2',1307,20),(1331,'1',3112,0,3,1,'2008-09-03 15:27:00',0,'sols et un peu de repassage. 2h30.pas de jours','-2',1094,20),(1332,'1',2012,0,7,0,'2008-09-03 15:45:00',0,'','',0,20),(1333,'1',2012,0,7,1,'2008-09-03 15:47:00',0,'facturation: nous enverra maintenant les cesu par carnet plus simple pour la gestion.','-2',1332,20),(1334,'1',3045,0,3,1,'2008-09-03 15:50:00',0,'dès qu\'on a quelqu\'un de disponible sur leur secteur on les tient au courant.','-2',584,20),(1335,'1',2771,0,4,0,'2008-09-03 16:17:00',0,'Annule le 12/09 reprise le 18/09','',0,10),(1336,'1',3165,0,3,0,'2008-09-03 16:22:00',0,'','',0,20),(1337,'1',3165,0,3,1,'2008-09-03 16:22:00',0,'rdv client le 05/08','-2',1336,20),(1338,'1',3165,0,3,4,'2008-09-08 16:22:00',0,'intervenante dispo le vendredi dès cette semaine. sonne dans le vide','-2',1336,20),(1341,'1',0,820,7,0,'2008-09-03 17:26:00',0,'','',0,20),(1342,'1',0,820,7,4,'2008-09-03 17:26:00',0,'suivi formation avec mme bourroux','-2',1341,20),(1344,'1',3122,828,7,6,'2008-08-29 14:00:00',1,'','-2',1343,20),(1345,'1',3162,0,3,1,'2008-09-03 17:29:00',0,'appel pour mettre en place les prestas le mercredi après midi ? ','-2',1307,20),(1346,'1',3025,820,7,0,'2008-09-04 09:00:00',0,'','-2',0,20),(1347,'1',3025,820,7,6,'2008-09-04 09:00:00',1,'','-2',1346,20),(1348,'1',3032,0,3,4,'2008-09-08 16:00:00',0,'','-2',572,20),(1352,'0',1130,310,5,0,'2008-09-03 09:00:00',0,'cliente absente à l\'arrivée de fdm','',0,21),(29104,'0',4950,1210,4,0,'2010-05-10 10:58:00',0,'Bonjour, <br />\r\nMme Mauduit vient tous les vendredi, mais pour le vendredi qui vient 14 Mai, je souhaiterai qu\'elle ne vienne pas, j\'ai de la famille à la maison. <br />\r\nSi c\'est possible, reporter à la semaine d\'après en début de semaine. <br />\r\nMerci pour votre compréhension P RELANO ','',0,10),(1354,'1',3168,0,1,0,'2008-09-04 00:11:57',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(1355,'1',3168,371,1,1,'2008-09-05 13:00:00',0,'','-2',1354,20),(1356,'1',0,204,4,0,'2008-09-04 07:34:00',0,'N\'est pas venue le 2 septembre - Absence pour cause \"Rentrée scolaire\"... ','',0,14),(1357,'1',0,204,4,1,'2008-09-04 09:35:00',1,'Appeler Le Brasidec : remplacement un autre jour ?<br />\r\nPrévenir SERENA','-2',1356,14),(1358,'1',1163,0,4,0,'2008-08-29 08:36:00',0,'Mme Babzine n\'est resté que 2 heures puis nous a averti qu\'elle démissionnait (mal de dos??)<br />\r\nContrat de travail envoyé mais pas retourné par Babzine.<br />\r\nNous lui avons demandé de venir chercher les documents de fin de contrat. N\'est pas venu se présenter au 4/09','',0,14),(1359,'1',1163,67,4,0,'2008-09-04 10:38:00',0,'Trouver une remplaçante pour la semaine 37. Alliot possible le jeudi matin ?','',0,14),(1360,'1',1163,67,4,1,'2008-09-04 10:40:00',1,'Possible chez Alleaume le jeudi matin ?? Dépend si Mr Nouvel continue ses prestations durant son déménagement.<br />\r\nMr Nouvel souhaite reprendre Mme Alliot à compter de décembre 2008.<br />\r\nFinalement Mr Nouvel conserve Mme Alliot pendant sa location.<br />\r\nMme Boiriveau pour Mme Alleaume Jeudi après-midi 11/9. recrutement toujours en cours pour du régulier','-2',1359,14),(1361,'1',3151,0,1,0,'2008-09-04 07:43:00',0,'Mme Briand devait rencontrer La cliente le 3 septembre à 16h. Ne s\'est pas présentée.<br />\r\nSerena demande des explications...','',0,14),(1362,'1',3151,0,1,1,'2008-09-04 10:44:00',1,'Appeler Briand puis SERENA pour donner des explications','-2',1361,14),(1363,'1',2855,204,4,0,'2008-09-04 07:45:00',0,'Appeler SERENA concernant l\'Absence de Le Brasidec le 2/09','',0,14),(1364,'1',2855,204,4,1,'2008-09-04 10:46:00',1,'SERENA','-2',1363,14),(1365,'1',711,618,4,0,'2008-09-04 07:47:00',0,'Mme Salem ne s\'est pas présenté le 2/09. Ne donne plus de nouvelles !!!','',0,14),(2749,'1',711,811,4,0,'2008-09-25 14:14:00',0,'ILS NE POURRONT ÊTRE PRÉSENT LE MARDI 30/09/08 a 9h donc souhaite décaler prestation de 10h-12h ou mercredi de 9h-11h','',0,14),(1367,'1',711,618,7,0,'2008-09-04 07:48:00',0,'Courrier Avertissement','',0,14),(1369,'1',1845,618,4,0,'2008-09-04 07:57:00',0,'A contacter en semaine 37 pour une reprise des prestations ??? ','',0,14),(1370,'1',1845,618,4,1,'2008-09-08 07:57:00',1,'','-2',1369,14),(1371,'1',2176,237,4,0,'2008-09-04 07:58:00',0,'N\'a pas payer ses dernières factures !! Prestations annulées','',0,14),(1373,'1',2978,0,1,2,'2008-09-13 08:03:00',1,'Facturer le 12/08','-2',1372,14),(4905,'0',0,959,7,1,'2008-10-30 14:47:04',0,'Vérification des références','-2',0,19),(1375,'1',2942,253,4,0,'2008-09-04 08:07:00',0,'Lui modifier le planning pour le rapprocher avec Mme Boré','',0,14),(18348,'1',1547,165,4,0,'2009-09-04 11:39:00',0,'Veulent une presta de 4h en plus début octobre pour leur déménagement :<br />\r\n1 rue Philippe Quinault- 44300 nantes','',0,14),(7778,'1',3860,0,3,4,'2009-01-05 15:23:00',0,'Msg laissé sur port cliente pour mise en place presta lundi/jeudi mme Da Silva 14h-17h','-2',7737,2),(1379,'1',699,67,4,0,'2008-09-04 09:20:00',0,'Continue ses prestations dans son logement de location provisoire avant un déménagement en décembre.<br />\r\nVa prendre 3h le jeudi et 2h le lundi pour du repassage (il souhaitera sûrement 1h en plus après son déménagement)','',0,14),(1380,'1',1150,0,4,0,'2008-09-04 09:21:00',0,'appel 8h50 ferrera absente msg','',0,10),(1381,'1',0,282,7,0,'2008-09-03 09:25:00',0,'chute chez lafargette le 02/09 douleur à la cuisse','',0,10),(1382,'0',3173,0,1,0,'2008-09-04 11:17:00',0,'Proposer une intervenante','',0,14),(2336,'1',3286,0,1,1,'2008-09-18 16:54:00',0,'rdv le 22/09 à 19h30','-2',2320,20),(1384,'0',3058,0,4,0,'2008-09-04 11:18:00',0,'Pas satisfait de la prestation de Mme Pichot','',0,14),(1385,'1',3058,0,4,0,'2008-09-04 11:18:00',0,'Trouver une intervenante','',0,14),(1386,'1',3058,253,4,1,'2008-09-12 14:00:00',1,'','-2',1385,14),(1387,'1',2344,825,4,0,'2008-09-04 11:22:00',0,'A aussi un remplacement à faire jeudi 11/09 chez Piet de 14h à 16h','',0,14),(1388,'1',2344,825,4,1,'2008-09-04 13:23:00',1,'Doit conserver les clés de PIET pour la semaine prochaine => remplacement à effectuer le 11/09 de 14h à 16h','-2',1387,14),(1389,'1',1185,0,4,0,'2008-09-04 12:23:00',0,'Appel ferrera abste le 04/09','',0,10),(1390,'1',1355,0,4,0,'2008-09-04 12:29:00',0,'appel pour cinfirmer presta vendredi 05 lameira','',0,10),(1391,'1',0,605,4,1,'2008-09-04 12:34:00',0,'la magdelaine sur tarn. Préciser pour son lieu d\'habitation.','-2',1224,20),(1392,'1',0,680,5,1,'2008-09-04 12:37:00',0,'sa voiture sera réparé ce soir. fera robert et onderbecke vendredi 05/09.','-2',1226,20),(1566,'1',2908,796,4,0,'2008-09-09 08:03:00',0,'Nouveau Lumbago - Prévenir Mme Cardoso : Absence le 10/09','',0,14),(5146,'1',1305,0,1,4,'2008-11-04 16:31:00',0,'Msg laissé sur port cliente pour proposition rencontre avec mme Boucherrab le 07/11 à 18h','-2',4811,2),(1395,'1',0,605,4,1,'2008-09-04 13:22:00',0,'désormais sur le secteur aucamville. Ne veut plus de villemur. Proposition bruguières, gratentour, castelnau ...','-2',1224,20),(1396,'1',0,605,4,1,'2008-09-05 10:00:00',0,'nous a donné ses dispos. a valider ','-2',1224,20),(1398,'1',1224,0,3,4,'2008-09-04 13:48:00',0,'reprise presta le 08/09, avec gojon le lundi et vendredi de 12h30 à 16h30','-2',870,20),(34153,'0',4908,1606,7,0,'2010-10-08 12:13:00',0,'CLIENTE TRES SATISFAITE DE MME FALLAL','',0,9),(34164,'1',1330,0,4,0,'2010-10-07 12:53:00',0,'Abs mme Boucherrab le 12/10 => proposition mme Mizaire le 12 de 13h à 16h','',0,2),(1406,'1',3162,0,3,1,'2008-09-04 16:00:00',0,'okcommence semaine prochaine avec gojon.','-2',1307,20),(1409,'1',0,820,7,1,'2008-09-04 13:55:00',0,'suite contrôle Mme bourroux : bien passé globalement, <br />\r\n<br />\r\npoint positif: elle travaille bien et fait pour les autres comme pour elle,rigoureuse. fond très bien. a l\'heure. carnet de liaison lecture de celui-ci. A de la conscience professionnelle.<br />\r\n<br />\r\npoint négatif: mieux s\'organiser, un peu lente selon Bourroux a insisté sur les priorités. avait du mal en prendre en compte les remarques. s\'organise mal.','-2',1346,20),(1410,'1',3112,0,3,4,'2008-09-04 14:00:00',0,'mise en place presta ? gomez, pereira ???','-2',1094,20),(1411,'1',3112,0,3,1,'2008-09-05 14:00:00',0,'Pour le moment à déjà une intervenante si jamais celle ci ne donne pas satisfaction nous recontactera.','-2',1094,20),(1412,'0',2398,0,5,0,'2008-09-04 14:14:00',0,'Neves ne frotte pas bien en passant la serpi le 04/09','',0,10),(1413,'1',2583,0,1,1,'2008-09-04 14:18:00',0,'ok benaimèche continue les prestations pour le moment.','-2',1155,20),(1414,'1',0,371,7,0,'2008-09-04 14:36:00',0,'','',0,20),(1415,'1',0,371,7,1,'2008-09-04 14:36:00',0,'plus rigide et mieux organisé plus à l\'aise.','-2',1414,20),(1416,'1',3037,733,7,0,'2008-09-04 14:30:00',0,'','-2',0,20),(1417,'1',3037,733,7,6,'2008-09-05 14:30:00',0,'','-2',1416,20),(1418,'1',0,841,7,1,'2008-09-04 15:41:00',0,'','-2',1172,10),(1420,'0',0,852,7,2,'2008-10-01 08:00:00',1,'FAIRE UN COURRIER POUR RENOUVELLEMENT PERIODE ESSAI ','-2',1419,23),(1421,'1',0,818,7,0,'2008-09-04 16:02:00',0,'planning pour 35 h','',0,20),(1423,'1',741,0,4,0,'2008-09-04 17:28:00',0,'souci kanté n\'a pas pointer le 14/08','',0,10),(1424,'1',1954,0,5,1,'2008-09-05 10:09:00',1,'brahmi pas cles mardi jeudi ok','-2',1236,10),(1425,'1',2754,0,4,0,'2008-09-04 18:24:00',0,'préfére mercredi et vendredi','',0,10),(1426,'1',2358,812,1,0,'2008-09-04 13:09:00',0,'','',0,20),(1427,'1',2358,812,1,4,'2008-09-04 13:09:00',0,'le client indique qu\'il était en congé le 22, et qu\'il n\'avait pas sollicté la prestation -> faire un geste commercial et offrir la prestation','0',1426,20),(1428,'1',2358,0,1,1,'2008-09-05 10:10:00',0,'s\'excuser et préciser qu\'on offre la prestation. ok contente du geste ','1',1426,20),(1429,'1',2358,0,1,2,'2008-09-05 12:11:00',0,'ok avoir envoyé et satisfaite de hawari.','-2',1426,20),(1430,'0',1574,0,1,0,'2008-09-05 08:27:00',0,'Facturer à son conjoint Mr JUMINER','',0,14),(1431,'1',3112,0,3,4,'2009-01-27 16:05:00',0,'','-2',1094,20),(1445,'1',0,765,7,1,'2008-09-04 11:54:00',0,'ok contrat envoyé pour 2h d\'outreligne','-2',1000,20),(1432,'1',2081,0,2,1,'2008-09-11 10:37:00',0,'du coup on prit quelqu\'un d\'autre pour un essai. trouve qu\'on a mis trop de temps à régir. voir pour mi octobre (retour de congé)','-2',868,20),(1433,'1',2929,0,4,0,'2008-09-05 10:37:00',0,'','',0,20),(1434,'1',2929,0,4,1,'2008-09-05 10:37:00',0,'passer les prestations du lundi au mardi suite indisponibilité de l\'intervenante.','-2',1433,20),(1435,'1',1950,0,4,5,'2008-09-05 10:41:00',0,'trés satisfaite 1ére presta JANEZ attend 2ém pour confirmer ','-2',1256,10),(1436,'1',3181,0,3,0,'2008-09-05 10:58:00',0,'','',0,20),(1437,'1',3181,0,3,4,'2008-09-05 10:58:00',0,'','-2',1436,20),(1438,'1',3181,0,3,1,'2008-09-11 18:00:00',0,'ok très bien pour le démarrage des prestations lundi.','-2',1436,20),(1439,'1',3164,0,3,1,'2008-09-05 14:00:00',0,'','-2',1325,20),(1440,'1',3124,0,3,1,'2008-09-05 11:08:00',0,'ok contacte semaine prochaine pour prise de rdv avec l\'intervenante pour remise des clés et première rencontre. Souhaite commencer à partir du 14/09','-2',910,20),(1441,'1',3124,0,3,1,'2008-09-09 11:09:00',0,'rdv clés demain avec sintas','-2',910,20),(1442,'1',3032,0,3,4,'2008-09-05 11:15:00',0,'point, quelqu\'un de disponible pour les prestations','-2',572,20),(1443,'1',1224,0,3,1,'2008-09-04 11:33:00',0,'ok pour la reprise des prestas rdv lundi à 13h avec mme gojon.','-2',870,20),(1444,'1',2081,0,2,1,'2008-09-05 11:44:00',0,'veut faire un essai avec intervenante pour reprendre 3h. Le 15/09 de 9h30 à 11h30 si essai concluant passera à 3h dès la semaine suivante. ','-2',868,20),(1447,'1',0,216,7,0,'2008-09-05 12:27:00',0,'','',0,20),(1448,'1',0,216,7,4,'2008-09-08 10:00:00',0,'valider les dispos pour augmenter son contrat','-2',1447,20),(1449,'1',2931,0,3,1,'2008-09-05 11:00:00',0,'en consultation rappeler ce soir','-2',564,20),(1450,'1',3027,0,3,4,'2008-09-10 12:19:00',0,'','-2',578,20),(1451,'1',2413,0,1,4,'2008-09-08 16:30:00',0,'','-2',560,20),(1452,'1',2101,0,7,4,'2008-09-05 13:06:00',1,'','-2',906,20),(1453,'1',2418,0,1,1,'2008-09-09 11:08:00',0,'personne de disponible sur le secteur. Est prévenu si jamais on la tient au courant mais pour le moment on laisse tomber.','-2',1284,20),(1454,'1',3185,0,3,0,'2008-09-05 13:18:00',0,'','',0,20),(1455,'1',3185,0,3,1,'2008-09-05 13:18:00',0,'3H/semaine pas de jours (sauf mercredi). rdv le 09/09 à 18h30','-2',1454,20),(1456,'1',3185,0,3,4,'2008-09-11 13:18:00',0,'sonne dans le vide rappel demain. bon pour sabri lemardi aprèm midi de 14 à 17h ','-2',1454,20),(1457,'1',3186,0,3,0,'2008-09-05 13:19:00',0,'4H','',0,20),(1458,'1',3186,0,3,1,'2008-09-05 13:19:00',0,'rdv le 08/09 à 10h30.4h repassage ','-2',1457,20),(1459,'1',3186,0,3,4,'2008-09-10 13:20:00',0,'','-2',1457,20),(1460,'1',3187,0,3,0,'2008-09-05 13:22:00',0,'','',0,20),(1461,'1',3187,0,3,1,'2008-09-05 13:22:00',0,'rdv le 08/09 à 18h30. 2 à 3 h','-2',1460,20),(1462,'1',3187,0,3,4,'2008-09-11 13:30:00',0,'intervenante dispo dès lundi. brousset 11h30-13h30','-2',1460,20),(1463,'1',3189,0,3,0,'2008-09-05 13:24:00',0,'2H','',0,20),(1464,'1',3189,0,3,1,'2008-09-05 13:24:00',0,'2h par semaine','-2',1463,20),(1465,'1',3189,0,3,4,'2008-09-05 14:45:00',1,'','-2',1463,20),(1466,'1',2932,0,3,1,'2008-09-11 14:11:00',0,'part en congé mise en place prestation le jeudi dès début octobre (le 02/09) La tenir informé à voir pour brousset après blagnac (fournel).','-2',395,20),(1468,'1',0,216,7,4,'2008-09-05 14:27:00',0,'','-2',1447,20),(1469,'1',0,605,4,4,'2008-09-12 15:00:00',1,'dès qu\'il y a du neuf sur son secteur on la tient au courant.','-2',1224,20),(1470,'1',3164,0,3,4,'2008-10-06 13:00:00',0,'','-2',1325,20),(1471,'1',3189,0,3,4,'2008-09-19 13:00:00',0,'faire le point sur sa demande','-2',1463,20),(1472,'1',3189,0,3,1,'2008-09-05 15:07:00',0,'actuellement à quelqu\'un veut attendre avant de prendre rdv. A une amie sur fonsorbes (3h) à elle deux 5h. pereira ? De toute façon nous recontacte parce que c\'est inévitable que la personne avec laquelle elle travaille actuellement va arrêter.','-2',1463,20),(1473,'1',711,618,4,0,'2008-09-05 15:43:00',0,'Qui pour remplacer Mme SALEM ?<br />\r\nMlle LE GALL','',0,14),(2748,'1',2113,0,4,0,'2008-09-25 14:13:00',0,'Mme Aya REMPLACE DESOUSA jeudi 14h30 msg','',0,10),(1476,'1',3165,0,3,1,'2008-09-05 15:57:00',0,'(3h) cuisine 2sdb wc moquette. veut partir sur 3 mois','-2',1336,20),(1477,'1',3052,0,3,1,'2009-01-27 16:16:00',0,'NON elle a quelqu\'un plus besoin <br />\r\n','0',605,20),(1478,'1',2217,828,4,4,'2008-09-10 12:00:00',1,'satisfait gojon?','-2',715,20),(1480,'1',2101,0,7,4,'2008-09-05 16:49:00',0,'pas de mess','-2',906,20),(1481,'1',0,475,4,0,'2008-09-05 16:51:00',0,'Mme Cartier le Mardi matin de 9h30 à 11h30','',0,14),(1482,'1',0,475,4,1,'2008-09-08 09:00:00',1,'Peut-elle rencontrer les cartiers mercredi matin de la semaine prochaine ??<br />\r\n<br />\r\nFinalement les Cartiers veulent quelqu\'un en fin de semaine','-2',1481,14),(1484,'1',0,733,7,1,'2008-09-05 17:00:00',1,'compte rendu : connaissance entre bourroux et cheuala. doit s\'organiser en fonction des directives du livret d\'accueil. doit mieux s\'organiser. mauvaise habitude. écoute conseils. mise en application. ok globalement. bourroux fait profiter des conseils pro. aspirateur très bien :-) conseils utiles.','-2',1416,20),(1483,'1',0,371,7,1,'2008-09-05 16:56:00',0,'ok avec cheuala. mess répondeur','-2',1414,20),(1485,'1',0,818,7,1,'2008-09-05 17:06:00',0,'veut augmenter son planning. Question sur net imposable et net à payer','-2',1421,20),(1486,'1',0,818,7,1,'2008-09-05 17:10:00',0,'ok réponse sur net imposable et à payer.','-2',1421,20),(1487,'1',2931,0,3,1,'2008-09-08 10:00:00',0,'pas dispo','-2',564,20),(1488,'1',2753,843,7,0,'2008-09-05 16:30:00',0,'','-2',0,10),(1633,'1',3099,0,1,1,'2008-09-10 10:12:00',0,'envoi carnet de liaison.','-2',994,20),(1629,'1',1599,591,7,0,'2008-09-09 10:00:00',0,'','-2',0,10),(1723,'1',2448,0,5,1,'2008-09-12 14:00:00',0,'* le parquet est rayé en déplaçant un meuble<br />\r\n* 1 polo a été brulé après avoir été étendus plein de lessive.<br />\r\n <br />\r\nReçu la lettre et le polo ralph lauren. veut que l\'on saisisse notre assurance professionnelle pour obtenir réparation du préjudice subi. (valeur polo 85€ : A VALIDER avec une facture) et pour le parquet à valider les torts de l\'intervenante.<br />\r\n','-2',1722,20),(1632,'1',1599,591,7,0,'2008-09-09 10:06:00',0,'Suite au mail du Clt le 04/09/08 concernant des traces noires sur les murs et des toiles d\'arraignèes.Prob règlé av interv. ','',0,10),(1491,'0',0,705,7,0,'2008-09-06 17:21:00',0,'AVENANT numéro 1 envoyé le 070908 POUR SIGNATURE','',0,23),(1492,'0',0,705,7,1,'2008-09-15 08:00:00',1,'Rappeler si avenant 1 non revenu signé ','-2',1491,23),(1493,'0',0,705,5,0,'2008-09-17 08:25:00',0,'Pas d\'escabeau chez mme benaouda <br />\r\nEvelyne a demandé un escabeau et une raclette pour les vitres, la dernière fois est monté sur une chaise <br />\r\n','',0,23),(1494,'0',0,705,5,1,'2008-09-17 08:26:00',1,'appeler pour savoir si mme benaouda a acheter un escabeau sinon appeler la cliente pour rappeler l\'achat, on ne monte pas sur une chaise ','-2',1493,23),(1496,'0',0,705,7,0,'2008-09-06 17:43:00',0,'avertissement 1 pour non pointage ','',0,23),(1499,'1',2867,755,4,0,'2008-09-08 07:41:00',0,'Mlle Hervé n\'est pas venue chez Blondel le 5/09. N\'a pas donné de justificatif à ce jour.<br />\r\nRaison : mal de dos. Pas de justificatif médical','',0,14),(1501,'1',3186,0,3,1,'2008-09-08 10:35:00',0,'décaler le rdv car commercial pas disponible ','-2',1457,20),(1502,'1',0,765,7,1,'2008-09-08 11:20:00',0,'pereira pas présenté au rdv de d\'outreligne? Que s\'est-il passé? d\'outreligne veut autre rdv avant début des prestas mardi matin.','-2',1000,20),(1503,'1',2416,0,1,1,'2008-09-08 11:21:00',0,'rdv pereira ko. Voir pour nouveau. On le recontacte dans la journée lorsque nous avons des nouvelles','-2',1202,20),(1505,'1',1108,0,1,1,'2008-09-08 11:00:00',0,'on a une personne de disponible sur le secteur voir pour semaine prochaine.','-2',1504,20),(1506,'1',1108,0,1,1,'2008-09-08 11:20:00',0,'mr au tél. Veut qu\'on contacte Mme et si on y arrive pas qu\'on le recontacte pour news.','-2',1504,20),(1507,'1',1108,0,1,4,'2008-09-09 18:20:00',0,'','-2',1504,20),(1508,'1',1108,0,1,4,'2008-09-08 11:27:00',1,'','-2',1504,20),(1509,'1',2940,0,4,0,'2008-09-08 11:37:00',0,'annule le 9 et le 16 reprise avec new fontenay','',0,10),(1510,'1',2767,0,3,0,'2008-09-08 12:17:00',0,'','',0,20),(1511,'1',2767,0,3,1,'2008-09-08 12:17:00',0,'rdv commercial 08/09','-2',1510,20),(1512,'1',2767,0,3,1,'2008-09-09 12:17:00',0,'ok suite rdv commmercial souhaite début des prestations dès que possible. veut 3 h mais pourrait se tranformer en 2x2h le lundi et vendredi','-2',1510,20),(1513,'1',2931,0,3,4,'2008-09-08 18:00:00',1,'','-2',564,20),(1514,'1',2101,0,7,1,'2008-09-08 12:46:00',0,'ok décalage des prestations au jeudi aprèm . Valider les horaires pour ce jeudi. Veut peut etre faire 1x2h et 1x4h à valider également','-2',906,20),(1515,'1',3181,0,3,1,'2008-09-08 13:05:00',0,'ok mise en place presta. rdv 10/09 à 14h30. Ne voulait pas de rdv comm était fixé sur 2h .','-2',1436,20),(1516,'1',1596,848,7,0,'2008-09-11 11:45:00',0,'','-2',0,10),(1518,'1',3163,842,7,0,'2008-09-04 16:30:00',0,'Clt prèsente lors du control. 1ere presta très satisfait. rappel en cas de prob.','',0,10),(1519,'1',2366,841,7,6,'2008-09-01 13:27:00',0,'Clt prèsent lors de la presta. rappel du clt fin de presta très satisfait. ','1',1170,10),(1520,'1',2407,840,7,0,'2008-09-05 13:30:00',0,'CLT prèsente lors de la presta. Clt très satisfaite. rappel en cas de prob.','',0,10),(1521,'0',2675,0,4,0,'2008-09-08 14:15:00',0,'Absent cette semaine. Mme Boiriveau avertie','',0,14),(1522,'1',2402,841,7,0,'2008-09-08 14:18:00',0,'Suite à la 1ere presta Clt partie pas pu faire control (Clt voulait être là). Par la suite Rappel du client et laisser message. ','',0,10),(1523,'1',2753,843,7,4,'2008-09-08 14:20:00',0,'pour faire le point av. Clt.','-2',1488,10),(1524,'1',2503,569,5,0,'2008-09-08 14:52:00',0,'Rappel au Clt: cliente mais contente des presta.<br />\r\nProb: Ne fait pas les choses à fond. pass autour des objets (cuisine ne déplace rien) les pleintes ne sont pas faites. les poussières étagères OK mais les cadres pas fait.dessus de table av plantes pas fait.','',0,10),(1526,'1',0,216,7,4,'2008-09-08 18:00:00',0,'','-2',1447,20),(1528,'1',3032,0,3,1,'2008-09-10 12:00:00',0,'voit avec son conjoint mais besoin pour 1 fois tout les 15 jours. a voir dans 1 semaine.','-2',572,20),(1529,'1',1898,0,4,0,'2008-09-08 16:01:00',0,'appel souci facture 1er et 15 aout non effectués 08/09','',0,10),(1530,'1',3029,0,3,1,'2008-09-08 16:23:00',0,'rdv commercial ','-2',575,20),(1531,'1',3164,0,3,1,'2008-09-08 16:47:00',0,'rdv commercial jeudi 11/09 entre 19 et 20h','-2',1325,20),(1532,'1',3181,0,3,4,'2008-09-08 16:54:00',0,'précisé que étant donné qu\'il ne voulait pas de rdv commercial on annule celui-ci. Envoi du bon de commande à l\'adresse directement. Attend réponse mais mise en route des prestas le lundi.','-2',1436,20),(1533,'1',0,765,7,4,'2008-09-08 16:59:00',0,'','-2',1000,20),(1534,'1',0,789,3,4,'2008-09-08 17:02:00',0,'rdv pour clé','-2',1142,20),(1535,'1',2416,0,1,1,'2008-09-11 14:15:00',0,'personne sur le secteur pereira nous a fait faux bond donc souci à ce niveau. on laisse tomber pour le moment.','-2',1202,20),(1536,'1',3031,0,3,1,'2008-09-12 16:17:00',0,'n\'est plus intéressé par nos services. pas besoin de nous. effacer son numéro.','-2',581,20),(1537,'1',1313,0,1,1,'2008-09-12 17:18:00',0,'les 2h30 sont trop juste elle le sait mais veut rester comme cela pour le moment.','-2',556,20),(1538,'1',2009,0,1,1,'2008-09-09 17:32:00',0,'veut passer au mardi ... ok rappel. après vaccaro le mardi matin. revalider','-2',1261,20),(1539,'1',3045,0,3,1,'2008-09-08 17:34:00',0,'ok mise en place avec fauré mardi de9 à 11h. dès le 16/09','-2',584,20),(1540,'1',2779,0,1,4,'2008-09-08 17:36:00',0,'','-2',1279,20),(1541,'1',2549,0,1,4,'2008-09-12 17:39:00',0,'facture.','-2',547,20),(1542,'1',3165,0,3,1,'2008-09-09 10:00:00',0,'ok début presta vendredi avec gojon.','-2',1336,20),(2638,'1',3043,0,1,0,'2008-09-24 12:40:00',0,'facture non-réglée','',0,20),(1544,'1',2413,0,1,1,'2008-09-12 11:40:00',0,'ne donne pas suite pour le moment. Nous recontactera le cas échéant.','-2',560,20),(1545,'1',0,216,7,4,'2008-09-09 14:00:00',0,'','-2',1447,20),(1546,'1',2931,0,3,1,'2008-09-11 14:20:00',0,'réfléchi au niveau des tarifs. Nous recontacte','-2',564,20),(1547,'1',2418,0,1,1,'2008-09-08 18:03:00',0,'attente du retour pereira avt rappel','-2',1284,20),(1548,'1',2534,657,4,0,'2008-09-08 18:08:00',0,'absence irid','',0,10),(1549,'1',2534,657,4,1,'2008-09-08 18:08:00',0,'mess laissé au fils indiquant la reprise des presta à partir du 26/09 avec Mme Salumu','-2',1548,10),(1550,'1',1598,662,4,0,'2008-09-08 18:19:00',0,'remplacement nachar','',0,10),(1551,'1',1598,662,4,1,'2008-09-08 18:19:00',0,'Confirmation remplacement nachar les 12 et 19 sept de 08h30 à 12h30 puis remplaçante deff à partir du 27/09.<br />\r\nRappeler uniquement si pas possible à partir de 08h30 mais seulement de 09h00.','-2',1550,10),(1552,'1',2308,0,4,0,'2008-09-08 18:21:00',0,'Remplacement de Salumu uniquement à partir du 26/09.','',0,10),(1553,'1',2308,0,4,1,'2008-09-22 14:00:00',1,'appeler pour confirmer la reprise des presta avec Mme Salumu, indiquer son experience confirmer le contrôle de la presta....','-2',1552,10),(1554,'1',1969,0,4,0,'2008-09-08 18:38:00',0,'mme brisoux remplacée par Mme Nachar','',0,10),(1555,'1',1969,662,4,1,'2008-09-08 18:41:00',0,'client prévenu du remplacement deff de brisoux par nachar même j même h','-2',1554,10),(1556,'1',2404,0,4,4,'2008-09-08 18:45:00',0,'prevenu du remplacement par new igny ou new wissous à partir du 15/09','-2',1125,10),(1557,'1',2404,613,4,1,'2008-09-12 14:00:00',1,'appeler pour confirmer le remplacement et indiquer le nom de l\'inter , l\'horaire précis ainsi que le contrôle de la presta','-2',1125,10),(1558,'1',2406,0,4,0,'2008-09-08 18:52:00',0,'nouvelle fdm','',0,10),(1559,'1',2406,0,4,1,'2008-09-08 18:53:00',0,'M. leshiera prévenu de la prise de fonction de leur nouvelle fdm à partir de lundi 15/09 si tout va bien','-2',1558,10),(1560,'1',2406,0,4,1,'2008-09-12 13:54:00',1,'Confirmer nom nouvelle interv et si client présent lundi midi pour debut 1ère presta.','-2',1558,10),(1561,'1',1121,298,4,0,'2008-09-08 18:56:00',0,'mme rousseau tjs absente et retour incertain','',0,10),(1562,'1',1121,298,4,4,'2008-09-11 12:00:00',1,'proposition de remplacement de Mme Rousseau suite à ses absences, demande à la cliente de nous tenir informer de son souhait de remplacer mme Rousseau (elle souhaitait la conserver malgré ses absences)<br />\r\n<br />\r\nappel pour confirmer wissou vdrdi 12 h','-2',1561,10),(1563,'0',1456,339,5,0,'2008-09-05 10:30:00',0,'controle par corinne : prestation médiocre / la salariée ne reconnaît pas ses erreurs','',0,9),(1565,'1',1312,0,4,0,'2008-09-08 22:57:00',0,'Souhaite Rv présentation cette sem avec janez appel pour confimer rv','',0,10),(1567,'1',2908,0,4,1,'2008-09-09 13:04:00',1,'','-2',1566,14),(1568,'1',1543,0,4,0,'2008-09-09 11:21:00',0,'Fourcade absente chez Reyes le 09/09 presta reportée jeudi 11/09 am Msg Mr reyes','',0,10),(1569,'0',2743,563,7,0,'2008-09-09 15:15:00',0,'','-2',0,11),(1570,'0',2743,563,7,6,'2008-09-09 15:15:00',1,'','-2',1569,11),(1571,'0',2636,621,7,0,'2008-09-09 12:30:00',0,'','-2',0,11),(1572,'0',2636,621,7,6,'2008-09-09 12:30:00',1,'','-2',1571,11),(1573,'0',0,597,4,0,'2008-09-09 14:27:00',0,'Dame très sensible - Fait des dépressions - A besoin d\'avoir un bon relationnel avec les clients :<br />\r\n- Pbl avec Luitot, avec Bonnin et Brenner.','',0,14),(1574,'1',3181,0,3,4,'2008-09-09 14:58:00',0,'rdv avec intervenante. Appel demain pour plus de précisions.','-2',1436,20),(1575,'0',0,160,7,0,'2008-09-09 14:45:00',0,'<br />\r\nCongé maternité jusqu\'au 18 octobre 2008<br />\r\nCongé parental d\'éducation du 18 octobre 2008 au 17 Aout 2009.<br />\r\nAvec possibilité de renouvellement <br />\r\n','',0,10),(1576,'1',2779,820,5,0,'2008-09-09 14:59:00',0,'pas fait la prestation à cause des bus. voir pour la rattraper','',0,20),(1577,'1',0,820,5,1,'2008-09-10 15:01:00',1,'','-2',1576,20),(1578,'1',0,812,4,0,'2008-09-09 15:12:00',0,'laganne annule presta du vendredi.','',0,20),(1579,'1',0,812,4,4,'2008-09-09 15:12:00',0,'','-2',1578,20),(1580,'1',0,789,7,0,'2008-09-09 15:45:00',0,'','',0,20),(1581,'1',3124,789,7,1,'2008-09-09 15:45:00',0,'voir pour prestation sur aucamville pou rles clés. rdv demain si possible. sinon compliqué pour elle la presta rue des amidonniers ... à voir pou rrdv clé à 17h45 interphone cassé appel au 06 71 97 11 48','-2',1580,20),(1582,'1',0,216,7,4,'2008-09-09 18:00:00',0,'','-2',1447,20),(1583,'1',2101,0,7,1,'2008-09-09 15:52:00',0,'pas dispo rappel dans 5 mn','-2',906,20),(1584,'1',3183,0,4,0,'2008-09-09 15:52:00',0,'Décale la prestation du jeudi 11/09 8h 45 au lieu de 9h ok almeida','',0,10),(1585,'1',0,859,7,0,'2008-09-09 15:53:00',0,'','',0,20),(1586,'1',0,859,7,1,'2008-09-09 15:53:00',0,'ok signature contrat jeudi matin','-2',1585,20),(1587,'1',3202,0,3,0,'2008-09-09 16:06:00',0,'','',0,20),(1588,'1',3202,0,3,1,'2008-09-09 16:06:00',0,'rdv commercial 08/09 à 14h30','-2',1587,20),(1589,'1',3202,0,3,1,'2008-09-09 16:07:00',0,'cliente veut pour commencer 2h peut etre 4h par la suite. veut surtout cuisine, sols partour (sapirateur) et serpillère mais dans cuisine (pas a chaque fois ds le salon), veut sanitaire. a voir pour poussières.','-2',1587,20),(1590,'1',3202,0,3,1,'2008-09-12 11:58:00',0,'au niveau des tarifs ne sont pas trop d\'accord. à voir recontacte courant semaine prochaine.','-2',1587,20),(1591,'1',3203,0,3,0,'2008-09-09 16:10:00',0,'','',0,20),(1592,'1',3203,0,3,1,'2008-09-09 16:10:00',0,'demande de 2h vendredi de préf voir pour jeudi. rdv commercial le 16/09 à 14h30','-2',1591,20),(1593,'1',3203,0,3,1,'2008-09-17 16:11:00',0,'','-2',1591,20),(1594,'1',3204,577,7,0,'2008-09-09 16:11:00',0,'A appeler Lundi pour la prestation chez SERENA 36060 le mardi de 14h à 16h','',0,14),(1595,'1',3205,0,3,0,'2008-09-09 16:12:00',0,'','',0,20),(1597,'1',3205,0,3,1,'2008-09-09 16:12:00',0,'rdv commercial le 10/09 à 19h','-2',1595,20),(1598,'1',3205,0,3,1,'2008-09-16 16:13:00',0,'ok très satisfaite de la prestation','1',1595,20),(1599,'1',2101,0,7,1,'2008-09-09 16:32:00',0,'bon ok pour changement des prestas du vendredi au jeudi après-midi.','-2',906,20),(1600,'1',3206,0,3,0,'2008-09-09 16:39:00',0,'','',0,20),(1601,'1',3206,0,3,1,'2008-09-09 16:39:00',0,'ne veut pas de rdv (prévu le10/09) veut l\'intervenante direct. 6h ménage / semaine. Bon de commande? Envoi','-2',1600,20),(1602,'1',3206,0,3,4,'2008-09-11 17:00:00',0,'validation du rdv.','-2',1600,20),(1603,'1',3029,0,3,1,'2008-09-09 16:41:00',0,'ok rdv commercial le 10/09 à 18h30. ','-2',575,20),(1604,'1',3207,905,3,0,'2008-09-09 16:44:00',0,'3H','',0,20),(1605,'1',3207,0,3,1,'2008-09-09 16:44:00',0,'rdv commercial 18/09 à 11h','-2',1604,20),(1606,'1',3207,0,3,1,'2008-09-18 10:00:00',0,'3h évolutif sur 4h, 160m², faire sols, poussières, sdb, wc, cuisine. Rdv avec intervenante pour les clés. Le jour ou ca commence possible. Le jour savent pas car peu souvent présent et horaires changent souvent.','-2',1604,20),(1607,'1',2632,0,4,0,'2008-09-09 17:00:00',0,'ajout prestation 2h le vendredi','',0,20),(1609,'1',3209,0,3,0,'2008-09-09 17:11:00',0,'2H','',0,20),(1610,'1',3209,0,3,4,'2008-09-09 17:11:00',0,'','-2',1609,20),(1611,'1',3209,0,3,1,'2008-09-11 11:10:00',0,'a déjà trouvé une autre personne entre temps. pas besoin. Rappel dans 6 mois ','-2',1609,20),(1612,'1',1772,811,1,1,'2008-09-09 17:12:00',1,'N\'a pas accepté Mlle Legal vendredi 5/09 car l\'horaire de 10h15 est trop tardif !!','-2',988,14),(1613,'1',3210,0,3,0,'2008-09-09 17:13:00',0,'2H le Vendredi matin','',0,20),(1614,'1',3210,0,3,1,'2008-09-08 17:13:00',0,'compare nous re-contacte. Ne veut pas de rdv commercial pour le moment.','-2',1613,20),(1615,'1',3210,0,3,4,'2008-10-01 15:35:00',0,'pas de répondeur','-2',1613,20),(1616,'1',3211,0,3,0,'2008-09-09 17:15:00',0,'','',0,20),(1617,'1',3211,0,3,1,'2008-09-09 17:22:00',0,'ok rdv commercial 10/09','-2',1616,20),(1618,'1',3211,0,3,1,'2008-09-11 17:00:00',0,'ok rdv pour remise des clés entre 16h30 et 17h. début des prestas mercredi de 9h à 11h','-2',1616,20),(1619,'1',3165,0,3,1,'2008-09-19 17:00:00',0,'ok super satisfaite des prestations','-2',1336,20),(1620,'1',3187,0,3,1,'2008-09-09 17:28:00',0,'2h de ménage, bien pour brousset. secteur lardenne, flexible sur le jour à la base vendredi si possible (11h-13h) ou (13h-16h). sols, chambre et sanitaire. Si besoin pour les poussières 1h en plus.','-2',1460,20),(1621,'1',3124,0,3,1,'2008-09-09 17:47:00',0,'rdv demain 17h45','-2',910,20),(1675,'1',3206,0,3,1,'2008-09-10 18:15:00',0,'ok rdv avec brousset VENDREDI A 18H impérativement. commence les prestations le lundi ...','-2',1600,20),(1623,'1',1108,0,1,1,'2008-09-10 12:00:00',0,'ca sera Mme laurent qui nous recontactera.','-2',1504,20),(1626,'1',2480,840,7,0,'2008-09-11 13:45:00',0,'','-2',0,10),(1628,'1',2753,843,4,0,'2008-09-09 11:00:00',0,'Rappel de la Clt, pas tout à fait satisfaite de la 1ère presta. Sol apparemment mal fait, aspi mal passé sous les lits av véranda, traces de calcaire sanitaires. ','',0,10),(1634,'1',1721,0,1,1,'2008-09-11 10:00:00',0,'','-2',698,20),(1635,'1',1951,0,4,0,'2008-09-10 11:03:00',0,'le 10/09<br />\r\nOK pour reprise des presta mercredi 17 sept de 9 à 12 avec janez.<br />\r\nAttention Soubirou arrete contrat décembre va arrêter de travailler','',0,10),(1636,'1',0,493,4,0,'2008-09-10 11:16:00',0,'Mal de dos aujoud\'hui. Doit voir son médecin à 12h.','',0,14),(1637,'1',0,493,4,1,'2008-09-10 11:16:00',0,'La rappeler pour connaître sa fin d\'arrêt de travail ','-2',1636,14),(1638,'1',2199,0,4,0,'2008-09-10 11:17:00',0,'Mlle Forget absente ce matin pour cause de mal de dos','',0,14),(1641,'1',1224,0,3,1,'2008-09-10 18:00:00',0,'','-2',870,20),(1642,'1',2767,0,3,1,'2008-09-19 14:00:00',0,'satisfaction? globalement moyen.Benaimèche a fait tout mais pas les poussières, ménage un peu trop en superficie. (les plintes...). A voir si il y a une amélioration sur les prochaines prestations.','-2',1510,20),(1643,'1',0,371,4,0,'2008-09-10 12:09:00',0,'reprise des prestations avec pons. formation demain avec nouvelle intervenante.','',0,20),(1644,'1',3186,0,3,4,'2008-09-12 11:16:00',0,'','-2',1457,20),(1645,'1',3027,0,3,4,'2008-09-12 16:00:00',1,'répondeur bug, quand j\'appel bug aussi mr ne m\'entend pas visiblement? intéressé ?','-2',578,20),(1646,'1',2583,0,1,4,'2008-09-16 15:40:00',0,'barthe : une prestation en milieu de semaine, le mercredi. <br />\r\nVoir si possibilité','-2',1155,20),(1647,'0',1358,0,4,0,'2008-09-10 12:20:00',0,'attend remplaçante Rousseau semaine du 15/09','',0,10),(1648,'1',2217,0,4,1,'2008-09-11 16:00:00',0,'très satisfait de gojon et des horaires.','-2',715,20),(1649,'1',2009,0,1,4,'2008-09-10 12:35:00',0,'mardi 11h30 - 14h30? a revalider','-2',1261,20),(1651,'1',2779,0,5,1,'2008-09-10 12:38:00',0,'ok prestation rattrapé.','-2',1576,20),(1652,'1',2779,0,1,1,'2008-09-09 12:38:00',0,'était satisfait mais si changement ok pas de prob. absent à partir de vendredi 12/09 pour 15 jours donc accentuer le ménage sur les choses inhabituelles ( 1 pièce à fond, intérieur des placards, vitres ...)','-2',1279,20),(1653,'1',2009,0,1,4,'2008-09-11 14:30:00',0,'ok c\'est bon pour le mardi.','-2',1261,20),(1654,'1',3032,0,3,1,'2008-09-18 12:44:00',0,'occupé','-2',572,20),(1655,'1',0,216,7,1,'2008-09-09 18:00:00',0,'veut un 35 h dès lundi. veut décaler la prestation avec mme kerjean le mercredi ? voir si possible. ','-2',1447,20),(1656,'1',2077,0,1,1,'2008-09-10 13:05:00',0,'ok satisfaite mais pense que fin aout n\'a fait que 2h (vérif avec pointage)compare à baali ... mais il faut savoir que très bien sur du court terme mais sur la durée ne tient pas ...','-2',1021,20),(1961,'1',2077,818,1,0,'2008-09-10 10:00:00',0,'presta ubeda de 9 à 12h au lieu de 9h 11h','',0,20),(1962,'1',2077,818,1,1,'2008-09-11 15:18:00',0,'Izak est ok pour la prestation chez ubeda prendra effet semaine 37','-2',1961,20),(1658,'1',1108,0,1,1,'2008-09-12 13:20:00',0,'est en réunion nous recontacte dans la journée si possible.','-2',1504,20),(1659,'1',1721,0,1,1,'2008-09-10 13:28:00',0,'barral : 06 32 67 80 32 ','-2',698,20),(1660,'1',3214,0,3,0,'2008-09-10 14:20:00',0,'portet/garonne, 3H','',0,20),(1661,'1',3214,0,3,4,'2008-09-10 14:20:00',0,'','-2',1660,20),(1662,'1',3214,0,3,4,'2008-09-11 17:33:00',0,'','-2',1660,20),(1761,'1',3235,0,4,0,'2008-09-12 07:32:00',0,'Recrutement en cours<br />\r\n<br />\r\nSouhaite 1,5h/sem<br />\r\n<br />\r\nMaison très propre. Personne seule très maniaque.<br />\r\nMénage dans le détail.<br />\r\n<br />\r\nPréférence : pas le lundi.<br />\r\nPas le matin avant 11h','',0,14),(1666,'1',2393,0,4,0,'2008-09-10 14:49:00',0,'confirmation prestation jeudi matin 11/09 avec lopes','',0,10),(1667,'1',3185,0,3,1,'2008-09-10 15:00:00',0,'rdv avec intervenante et commencer semaine prochaine. 3h tout les jours sauf mercredi. faire que le bas, les sols, sdb, wc, cuisine et poussières salon.','-2',1454,20),(1668,'0',2165,0,4,0,'2008-09-10 16:27:00',0,'appel le 10/09<br />\r\nSouhaite démormais 2h et non 3.Déxale presta du 12 au 11/09 et du 19 au 18/09','',0,10),(1669,'1',0,494,4,0,'2008-09-10 16:29:00',0,'Mme LUDWIG n\'est pas satisfaite de brahmi pour ménage repassage ok','',0,10),(1670,'1',2203,17,5,0,'2008-09-10 16:27:00',0,'Jean est intervenue en remplacement de Moreira les 2 premières semaines de Septembre. Elle n\'a fait que du repassage et pas de menage, a mis les chemises sur cintre et laissé les pantalons sur la table du salon. Au dela de la quantité de travail insuffisante, le problème vient surtout du fait que les instructions et le code d\'entrée n\'ont pas été transmis à Mme Jean avant l\'intervention (plier les chemises, mettre le reste du linge sur le lit, faire 1 heure de ménage et 2 heures de repassage)','',0,2),(1671,'1',2534,0,4,0,'2008-09-10 16:51:00',0,'presta pontuelle Nachar jeudi 8h30 11 30 ok pour guilbert','',0,10),(1672,'1',3071,0,3,1,'2008-09-05 17:12:00',0,'','-2',612,20),(1673,'1',3211,0,3,1,'2008-09-10 17:56:00',0,'3h ménage à fond 75 m². rencontrer inter pr remise des clés et bip. mercredi ou jeudi . rappel pour rdv izak. commencer semaine prochaine. déjà eu des fdm avec qui ça a buggé. appart new age.','-2',1616,20),(1674,'1',0,216,7,1,'2008-09-10 18:14:00',0,'ok plusieur appels. ok à voir ','-2',1447,20),(1676,'1',1224,0,3,1,'2008-09-11 13:30:00',0,'ok super satisfait de gojon pour elle c\'est parfait ','1',870,20),(1677,'1',2429,0,2,0,'2008-09-11 08:15:00',0,'Reflechie pour la prestation du mercredi matin - Mme Daniel dispo.<br />\r\n<br />\r\nMme Daniel n\'est plus dispo... Mme De La boutresse n\'a pas donné de nouvelle','',0,14),(1678,'1',2429,441,2,1,'2008-09-15 01:00:00',1,'','-2',1677,14),(1681,'1',2361,0,7,4,'2008-09-09 13:30:00',0,'pour faire le point de la prestation de 08/09/2008','-2',1268,10),(1683,'1',2361,841,7,1,'2008-09-11 10:25:00',0,'clt satisfaite de la presta.','1',1268,10),(7354,'0',0,1009,7,1,'2008-12-18 09:27:09',0,'Vérification des références','-2',0,30),(18158,'1',4912,0,3,0,'2009-08-31 15:08:00',0,'CE PROSPECT VEUT DES PRESTA UNIQUEMENT DE 17 A 19 H OU LE JEUDI DE 10 A 12H / JE LUI AI DIT QUE POUR L INSTANT NOUS N AVIONS PERSONNE / LA RAPPELER SI ON VALIDE QQun sur son secteur et créneau<br />\r\n10.09: J\'ai eut la clte pour lui dire que nous avions validé pers. Elle est toujours en recherche active. Dc si qlqun lui proposer.<br />\r\n15.02: J\'ai eut la clte qui en congés ds les alpes. Elle n\'a trouvé pers, elle se débrouille, mais serait intéressée. La rappeler la semaine prochaine pour voir avec elle.<br />\r\n23.02: La clte souhaite non pas 10/12h mais 16/18h jeudi ou vendredi<br />\r\n24.02: Mme GIRAULT décline proposition car ne peut pas à cause de ses enfants.<br />\r\n25.02: Mme SABOUREAU ok pour nouveau client de 16h à18 à compter du 4.03. VA rdz-vs le 1.03 à 18h.<br />\r\n5.03: Mess rpdr clte pour point qualité + cles remise?<br />\r\n09.03: J\'ai eut la clte qui m\'informe qu\'elle est satisfaited es presta de mme saboureau. Par contre elle aurait oublié 2 choses : finir la cuisine côté plaque de cuisson + bibliothèque (elle n\'aurait pas soulevé les livers pour faire la poussière). Mess ce jour rpdr à 14h07 sur portable de mme saboureau (elle est en presta chez SOULAS).<br />\r\n12.03: Pas de nouvelle de mme saboureau dc j\'arrête suivi mais je vais en faire part à VA','',0,9),(2509,'1',2940,0,4,0,'2008-09-22 17:30:00',0,'Mr ok pour recevoir salumu mardi 23 à 9h','',0,10),(7161,'1',0,253,4,0,'2008-12-15 08:14:00',0,'Ses enfants sont malades. Elle prend sa journée','',0,14),(1771,'0',2407,0,4,0,'2008-09-12 09:18:00',0,'12/09 Janez a des vertiges ce matin deberque prevenue ok','',0,10),(1686,'1',3071,0,3,4,'2008-09-11 11:16:00',0,'','-2',612,20),(1687,'1',2367,0,4,0,'2008-09-11 11:18:00',0,'message laissé proposition modif planning Papera lundi 14h 16 à la place du mardi','',0,10),(1688,'1',2767,0,3,1,'2008-09-11 11:24:00',0,'Hésite sur le début des prestations entre le lundi et mardi veut commencer par 3h. Nous recontacte','-2',1510,20),(1689,'1',3223,0,1,0,'2008-09-12 14:24:00',0,'En recrutement.<br />\r\n<br />\r\n3h par semaine, le jeudi ou le vendredi (9h-12h ou entre 13h et 17h30).<br />\r\nPriorités: <br />\r\nSols : aspirateur<br />\r\nSalle de bain et Cuisine<br />\r\nPièce de vie<br />\r\nPoussières (en rotation)<br />\r\nRepassage (non exigeant)','',0,14),(2051,'1',2672,0,4,0,'2008-09-16 08:36:00',0,'Ses clés sont à l\'agence','',0,14),(1694,'1',3087,253,4,0,'2008-09-11 11:35:00',0,'Doit avoir la cliente à partir de mi-aout.','',0,14),(7163,'0',1723,0,4,0,'2008-12-15 09:20:00',0,'Msg à 8h 57 pour abce DESIREE le 15/12','',0,10),(1696,'1',3102,0,2,0,'2008-09-11 11:36:00',0,'En recrutement...<br />\r\n<br />\r\n2h/sem - Petit appartement entretenu<br />\r\nPréférence : vendredi ','',0,14),(1698,'1',0,618,7,0,'2008-09-11 11:39:00',0,'Procédure de licenciement en cours...<br />\r\nEntretien préalable pour le jeudi 18 septembre à 9h','',0,14),(1699,'1',0,618,7,1,'2008-09-23 09:00:00',1,'Si absence, envoyer lettre de licenciement pour faute grave le 23 septembre avec effet immédiat.<br />\r\n<br />\r\nNe s\'est pas présentée. <br />\r\n<br />\r\nLettre de licenciement envoyé le 23/09/08','-2',1698,14),(1700,'1',3224,253,3,0,'2008-09-11 11:45:00',0,'Mme Masurais proposée pour la mardi matin.<br />\r\nPrévoir une rencontre le lundi 15 sept à 18h<br />\r\nTram 1, arrêt Jean Moulin - 20 min<br />\r\n<br />\r\nAncienne cliente de Mme Moisan (en CESU) <br />\r\nRdc et 1er étage principalement.<br />\r\nAttention aux plinthes.','',0,14),(7205,'1',1766,855,4,0,'2008-12-15 14:49:00',0,'Bonjour,<br />\r\nLe 25 décembre étant un jeudi, j’ai demandé à Vianneytte Peigné d’effectuer sa prestation de ménage le mardi 23/12 à mon domicile. <br />\r\nCela lui est possible à partir de 13h30. Pouvez-vous lui confirmer mon accord, SVP, et noter le changement dans votre planning ?<br />\r\nConcernant la semaine suivante, je pense qu’elle n’aura pas de possibilité pour venir à mon domicile (le 1er janvier étant aussi un jeudi).<br />\r\nNous risquons donc de devoir nous passer de ses services semaine 52.<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nSophie LUITOT<br />\r\n06 88 74 56 28<br />\r\n','',0,14),(1703,'1',3225,0,1,0,'2008-09-12 14:04:00',0,'En recrutement<br />\r\n3h/semaine<br />\r\nAppartement sur Ile de Nantes récent<br />\r\n2h ménage + 1 h repassage<br />\r\n<br />\r\nMr à la retraite pouvant être là ponctuellement - Pas les vitres à faire','',0,14),(2520,'1',3318,0,1,0,'2008-09-22 17:54:00',0,'3h voire 2h le vendredi en fin de journée<br />\r\nIdéal GOJON, si reprise des prestas','',0,20),(2521,'1',3318,0,1,4,'2008-09-22 18:30:00',0,'','-2',2520,20),(3907,'1',0,812,4,1,'2008-10-13 11:19:00',0,'','-2',3839,20),(3908,'0',3440,738,7,0,'2008-10-14 10:24:00',0,'VISITE EN FIN DE PRESTATION? CLIENTE MECONTENTE DU REPASSAGE','',0,46),(2518,'0',3226,0,1,0,'2008-09-22 17:46:00',0,'MESSAGE RÉPONDEUR POUR SAVOIR SI INTERVENTION DE MME ALLIOT UN LUNDI TOUS LES 15J LUI CONVIENDRAIT. <br />\r\n<br />\r\nSerait ok dans l\'attente d\'un meilleur créneau','',0,14),(1707,'1',1718,67,4,0,'2008-09-11 12:11:00',0,'Souhaite désormais un lundi sur deux...<br />\r\n<br />\r\nA voir si on conserve la prestation.','',0,14),(1708,'1',1718,67,4,1,'2008-09-12 14:12:00',1,'Décision pour 1 semaine sur 2','-2',1707,14),(1709,'1',2075,475,4,0,'2008-09-11 12:14:00',0,'Voir Pichot pour rcupérer les clés de Jezzine...','',0,14),(1710,'1',2075,475,4,1,'2008-09-15 10:15:00',1,'','-2',1709,14),(1711,'1',1163,745,7,0,'2008-09-11 12:15:00',0,'Récupérer la clé de Alleaume lundi 15/09','',0,14),(1712,'1',1163,745,7,1,'2008-09-15 12:16:00',1,'Récupération des clés à 13h45 chez elle','-2',1711,14),(1713,'1',2101,0,7,4,'2008-09-11 12:23:00',0,'prob sur planning mais rétabli dès semaine prochaine.','-2',906,20),(1714,'1',1224,0,3,4,'2008-09-11 12:25:00',0,'','-2',870,20),(1715,'1',3181,0,3,4,'2008-09-11 13:01:00',0,'début prestation avec cheuala.','-2',1436,20),(1716,'1',2929,0,4,0,'2008-09-11 13:02:00',0,'','',0,20),(1717,'1',2929,0,4,4,'2008-09-11 13:02:00',0,'revenir sur cheuala ','-2',1716,20),(1745,'1',2929,0,4,1,'2008-09-18 17:00:00',0,'ok pour le changement intervenante mise au point','-2',1716,20),(5747,'1',3683,0,3,4,'2008-11-18 10:17:00',0,'','-2',5740,20),(5748,'1',2712,0,5,0,'2008-11-17 11:27:00',0,'18/11 Point avec Mme SINA lorsqu\'elle est partie pers n\'était venu pour le pblm de l\'électricité. Elle a nettoyé les 2 sdb+poussière haut&bas+ WC+ cuisine+fours+SàM+balai haut&bas+serpillère haut&bas. Pblm Aspi donc ne s\'ensert jamais.<br />\r\n+ je laisse un message au client le 18.11 pour lui demander des nouvelles','',0,9),(1720,'1',2393,842,7,0,'2008-09-11 11:00:00',0,'clt satisfait 1ère presta, appel par la suite pour confirmation de la qualitée du travail.','',0,10),(1722,'1',2448,0,5,0,'2008-09-11 13:16:00',0,'dégradation ','',0,20),(1724,'1',3175,842,7,0,'2008-09-11 13:24:00',0,'clt satisfaite de la presta, voir qlq presta pour faire le point.(clt présente)','',0,10),(1725,'1',3183,843,7,0,'2008-09-11 13:29:00',0,'passage à la1ére presta, clt présente, satisfaite de la presta.','',0,10),(1726,'1',1778,840,7,0,'2008-09-08 14:08:00',0,'presta OK. pas de problèmes apparent.','',0,10),(1727,'1',1778,840,7,1,'2008-09-16 14:10:00',0,'Doit appeler pour faire le point','-2',1726,10),(1728,'1',3187,0,3,4,'2008-09-12 11:00:00',1,'le mardi de 12h30 à 14h30 toujours avec brousset','-2',1460,20),(1729,'0',0,866,7,0,'2008-09-11 15:01:00',0,'candidate vue le 11/09/08 cherche sur secteur marolles santeny boissy...<br />\r\na retenir aussi pour du controle qualité, véhiculée, très bonne présentation<br />\r\nattention les test n\'ont pas été fait !','',0,21),(1730,'1',2931,0,3,1,'2008-09-16 15:05:00',0,'sa voisine lui a proposé une offre plus intéressante donc n\'est plus intéressé par notre proposition.','-2',564,20),(1731,'1',2932,0,3,4,'2008-09-25 18:10:00',0,'Invite à rapler à l\'agence','-2',395,20),(2096,'1',0,828,5,0,'2008-09-16 13:40:00',0,'mme cauhaupé ne retrouve plus ses boucles d\'oreilles. Mme gojon les a déplacé pour faire le ménage ? La tenir au courant le plus rapidement possible.','',0,20),(1733,'1',3205,0,3,1,'2008-09-11 15:58:00',0,'2 x 2 h le lundi et vendredi avec fauré. ok commence lundi nous remettra le bdc dans la bal','-2',1595,20),(1734,'1',2060,0,4,0,'2008-09-11 16:03:00',0,'changement de bourroux à brousset','',0,20),(1735,'1',1721,0,1,1,'2008-09-17 16:14:00',0,'','-2',698,20),(1736,'1',3025,0,1,4,'2008-09-12 10:56:00',0,'prévenu du changement et de la tranche horaire 12h-15h','-2',872,20),(1737,'1',1838,707,7,0,'2008-09-11 16:27:00',0,'Suite à l\'appel dela clt: Prob de communication.Interv trop speed,ne prends pas le temps de faire les choses à fond.','',0,10),(1738,'1',1838,707,7,0,'2008-09-16 14:00:00',0,'','-2',0,10),(1739,'1',1838,707,7,6,'2008-09-16 14:00:00',0,'suite à mon passage, prob règlé avec mme désirée (qu\'elle soit plus lente et plus méticuleuse).','1',1738,10),(2929,'1',692,898,4,0,'2008-09-29 13:34:00',0,'rdv du vendredi 26/09/08 s\'est bien passée<br />\r\nMme GUY va intervenir le jeudi de 13h à 16h<br />\r\n<br />\r\n1ere prestation jeudi 2/10/08','',0,14),(2544,'1',3162,828,4,0,'2008-09-23 10:33:00',0,'intervenante absente cette semaine','',0,20),(2496,'1',3314,0,3,0,'2008-09-22 11:30:00',0,'','',0,20),(1744,'1',1543,0,4,0,'2008-09-11 16:42:00',0,'Mme REYES veut 2 fois par sem 3h + 2h dés que possible','',0,10),(1746,'1',3206,0,3,1,'2008-09-16 10:00:00',0,'ok très satisfait de brousset pour le moment pas de problème. Bon contact. Renvoie le bdc rapidement. Nous fera parvenir des cesu et passera chèque par la suite.','-2',1600,20),(1747,'1',3211,0,3,1,'2008-09-18 11:00:00',0,'non est à tarbes, recontacter demain.','-2',1616,20),(1748,'1',3136,0,3,0,'2008-09-11 17:08:00',0,'Rappeler Mme Rolando demain pour Serena et Lodé','',0,14),(1749,'1',3136,0,3,1,'2008-09-12 13:00:00',1,'Rappeler Rolando<br />\r\n<br />\r\nsi non rappeler SERENA pour remettre Vilain une semaine de plus','-2',1748,14),(1750,'1',3124,0,3,1,'2008-09-11 17:29:00',0,'ok démarre les prestations semaine prochaine avec sintas sur la base 15h30 - 17h30. ','-2',910,20),(1751,'1',3214,0,3,4,'2008-09-12 10:33:00',0,'','-2',1660,20),(1752,'1',3181,0,3,4,'2008-09-16 11:00:00',0,'satisfaction cheuala?','-2',1436,20),(1753,'1',0,680,4,0,'2008-09-11 17:38:00',0,'prestation sur la magdelaine début semaine prochaine. a valider ','',0,20),(1754,'1',0,680,4,4,'2008-09-11 17:39:00',0,'','-2',1753,20),(1755,'1',0,680,4,1,'2008-09-12 16:39:00',0,'ok début des prestations jeudi de 8h30 à11h30 ','-2',1753,20),(1756,'1',2779,0,1,1,'2008-09-11 17:49:00',0,'ok changement nous fait confiance brousset à partir de mardi.','-2',1279,20),(2680,'1',3214,0,3,1,'2009-03-24 19:49:00',0,'relance commerciale','-2',1660,20),(1758,'1',3185,0,3,1,'2008-09-12 09:55:00',0,'sonne dans le vide toujours.','-2',1454,20),(2037,'0',0,727,7,0,'2008-09-15 16:27:00',0,'N\'est plus dispo pour de nouveaux clients.<br />\r\nConserve juste mr DUFOUR.<br />\r\n','',0,14),(1760,'1',3162,0,3,4,'2008-09-12 13:00:00',0,'','-2',1307,20),(1762,'1',3235,0,4,1,'2008-09-12 14:00:00',1,'Trouver quelqu\'un pour la semaine prochaine (entre mercredi et vendredi) en remplacement le temps de trouver une personne pour prestation régulière','-2',1761,14),(1763,'1',3236,0,3,0,'2008-09-12 07:36:00',0,'En recrutement<br />\r\n<br />\r\n4H. seront flexible sur les jours et horaires<br />\r\n<br />\r\nSeront absent : S41 et S42<br />\r\net du 5 novembre au 9 décembre','',0,14),(1764,'1',3236,441,3,1,'2008-09-12 14:30:00',1,'Trouver quelqu\'un pour la semaine prochaine<br />\r\n<br />\r\nMme Daniel Proposée de 8h30 à 12h30','-2',1763,14),(1765,'1',3237,0,3,0,'2008-09-12 07:30:00',0,'4H<br />\r\nMénage + repassage (priorité au ménage)<br />\r\nPAs le lundi ni le mercredi<br />\r\n<br />\r\nEntre 8h30 et 12h30 ou 14h - 18h<br />\r\nGrande maison - Meubles anciens (pas de produits!! uniquement chiffon)','',0,14),(5703,'0',2264,0,4,0,'2008-11-14 12:47:00',0,'veut quelqu\'un à partir de 14h vendredi 21/11','',0,10),(3905,'1',3032,0,3,4,'2008-10-15 18:30:00',0,'','-2',572,20),(1772,'0',1777,0,4,0,'2008-09-12 09:23:00',0,'annultation presta du 12/09 fils mokhtari malade OK','',0,10),(1773,'1',3029,0,3,1,'2008-09-12 10:35:00',0,'2h sauf mercredi et vendredi, sol sdb, wc, bcp surface. gros du ménage. veut un rdv intervenante. voir brousset?','-2',575,20),(1774,'1',3164,0,3,1,'2008-09-12 10:36:00',0,'3h n\'importe quand, pas de fin d\'après midi. ménage courant, sdb sols cuisine, 90m². bien un peu de repassage. compare avec un autre prestataire.','-2',1325,20),(1775,'1',3185,0,3,1,'2008-09-16 14:30:00',0,'ok pour le rdv de 14h30 à 15h30 demain mais est occupé. recontacter en début d\'après midi.','-2',1454,20),(1776,'1',3025,0,1,4,'2008-09-16 10:00:00',0,'ok prévenue du changement avec brousset sur rép et des horaires.','-2',872,20),(1777,'1',3214,0,3,1,'2008-09-15 10:58:00',0,'non c\'est pas la peine embauche en direct.','-2',1660,20),(1778,'1',3164,0,3,1,'2008-09-12 11:05:00',0,'a déjà quelqu\'un nous remercie pour notre réactivité. a un préavis avec cette personne donc pas dispo avant début octobre. la recontacter à ce moment.','-2',1325,20),(1779,'1',3187,0,3,1,'2008-09-12 16:47:00',0,'ok début des prestations mardi.','-2',1460,20),(1780,'1',3186,0,3,1,'2008-09-16 11:14:00',0,'voir car était hospitalisé. Se repose ne veut pas de rdv commercial pour le moment.','-2',1457,20),(1781,'1',3240,0,3,0,'2008-09-12 11:24:00',0,'2-3H<br />\r\nMardi AM idéalement<br />\r\nBERNARDINI ?','',0,20),(1782,'1',3240,0,3,1,'2008-09-12 11:24:00',0,'rdv le 16/09 à 18h30. ','-2',1781,20),(1783,'1',3240,0,3,1,'2008-09-17 12:00:00',0,'se renseigne auprès de la concurrence. Voir pour fin de semaine prochaine. <br />\r\n<br />\r\nPour Moi : Parfaite pour gojon (à la place de michel nicolas) partir sur la base 15 à 17h ou 15 à 18 h serait l\'idéal ','-2',1781,20),(1784,'1',1108,0,1,1,'2008-09-12 18:00:00',0,'pas satisfaite des prestations avec epars. repassage, poussière ménage globalement mal fait. veut quelqu\'un de QUALITE cette fois-ci.','-2',1504,20),(1785,'1',2448,0,5,1,'2008-09-17 13:00:00',0,'pour le polo veut l\'indemnisation en heure Oui mais de la valeur du polo (soit 5 heures) si 4H en dessous de la valeur du polo et insatisfait. Ok ','-2',1722,20),(2452,'0',0,807,7,0,'2008-09-25 10:27:00',0,'lettre de démission','',0,9),(1788,'0',2420,0,4,0,'2008-09-12 11:32:00',0,'12/09<br />\r\nSouci sur la date reprise effective aprés cp de mme vincnt <br />\r\net veut des remplacement en cas d\'absence','',0,10),(1789,'1',3029,0,3,4,'2008-09-16 10:00:00',1,'','-2',575,20),(1790,'1',3027,0,3,4,'2008-09-17 11:54:00',0,'','-2',578,20),(1791,'1',3202,0,3,1,'2008-09-17 12:00:00',0,'non ne prennent pas nos services. trop cher, dépassent leur budget.','-2',1587,20),(1792,'1',3071,0,3,1,'2008-09-12 14:23:00',0,'à trouvé quelqu\'un (tom carré à gratentour) donc plus de contact.','-2',612,20),(1793,'1',2549,0,1,4,'2008-09-16 13:00:00',0,'attente des règlements d\'ici fin de semaine sinon service contentieux (lettre de mise en demeure )','-2',547,20),(1794,'1',1969,662,5,0,'2008-09-12 12:11:00',0,'largement en dessous de Mme Brisoux, consignes pas suivies, repassage pas fait, à fait beaucoup moins de choses que Mme brisoux en + de tps , client conscient que c\'est sa première presta.','',0,10),(2194,'1',3162,0,7,0,'2008-09-17 12:47:00',0,'satisfaction ?','',0,20),(1797,'1',3248,0,1,0,'2008-09-12 13:58:21',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(1798,'1',3248,0,1,1,'2008-09-13 13:00:00',1,'','-2',1797,26),(1799,'1',2929,0,4,1,'2008-09-12 13:55:00',0,'demande initial était le jeudi ou vendredi. Prendrait effet à partir de la semaine suivante (39). la mise en route avec cheuala.','-2',1716,20),(1800,'1',3037,733,7,0,'2008-09-05 14:00:00',0,'','-2',0,20),(1801,'1',3037,733,7,6,'2008-09-05 14:00:00',1,'','-2',1800,20),(1802,'1',3122,859,7,0,'2008-09-12 12:30:00',0,'','-2',0,20),(1803,'1',3122,859,7,6,'2008-09-12 12:30:00',1,'','-2',1802,20),(1804,'1',2300,812,7,0,'2008-09-18 09:00:00',0,'','-2',0,20),(2118,'1',2539,789,7,0,'2008-09-16 14:00:00',0,'','-2',0,20),(1806,'1',3071,0,3,1,'2009-11-12 14:23:00',1,'relance','-2',612,20),(1985,'1',1108,0,1,1,'2008-09-16 13:00:00',0,'de manière générale elle veut quelqu\'un de qualité tant au niveau du repassage que du ménage. Est en travaux jusqu\'à début octobre. Veut débuter semaine 41. Veut passer à 5h avec barthe si possible le mardi . valider avec Barthe pour une prestation de cette durée même si beauzelle. Veut rencontrer l\'intervenante si possible un samedi pour lui expliquer les consignes. Rappel courant de la semaine entre midi et 2 pour faire un point et lui dire si la prestation peut être assuré.','-2',1504,20),(1984,'0',3163,0,4,0,'2008-09-12 17:49:00',0,'lopes vient à14h 30 au lieu de 13h ok mme caussa','',0,10),(1983,'1',1313,0,1,1,'2008-10-12 17:42:00',1,'','-2',556,20),(1982,'1',0,475,7,1,'2008-09-15 14:00:00',1,'','-2',1981,14),(1978,'1',0,812,7,0,'2008-09-12 16:59:00',0,'VISITE MEDICALE','',0,20),(1979,'1',0,812,7,1,'2008-09-12 16:59:00',0,'visite médicale ko hawari n\'a pas été la faire. (OUBLI ??) reprise d\'une nouvelle visite le 15/10/08, faire lettre à hawari lui précisant que faute grave et peut entraîner rupture du contrat de travail.','-2',1978,20),(1971,'1',3236,441,3,1,'2008-09-12 16:28:00',1,'Donner rdv pour mercredi semaine prochaine','-2',1763,14),(2094,'1',3026,0,3,4,'2008-09-16 13:38:00',0,'','-2',579,20),(1969,'1',3047,0,1,1,'2008-09-16 12:30:00',0,'ok pour le changement avec + ou - 10 mn (12h45 - 12h50..)','-2',908,20),(3859,'1',0,237,4,0,'2008-10-13 14:01:00',0,'Elle prend du lundi 10 au lundi 17 novembre inclus<br />\r\nreprise le mardi 18/11/08<br />\r\nPrévoir remplacement pour ses clients.','',0,14),(1992,'1',3235,237,4,0,'2008-09-15 09:00:00',0,'Trouver une personne pour la client à partir de la semaine 39.<br />\r\nMme Moisan y va temporairement le 19/09... la remettre si recrutement non réalisé','',0,14),(4826,'1',3601,0,1,0,'2008-10-29 10:11:56',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(1990,'1',0,421,4,1,'2008-09-22 13:28:00',1,'Mme Péan souhaite le 26/09 en jour de congé : A t\'elle averti ses clients, remplacements à prévoir ?? ','-2',890,14),(1989,'1',689,421,4,0,'2008-09-15 08:26:00',0,'Mme Péan intervient fialement la semaine 38 pour l\'entretien du jardin (prestation proposée à Mr Chazalon de sa propre initiative!!)','',0,14),(1988,'1',0,216,4,1,'2008-09-15 15:00:00',0,'ok on passe lui donner','-2',1986,20),(1987,'1',0,216,4,1,'2008-09-12 17:56:00',0,'clé + feuille route + planning lundi soir.','-2',1986,20),(1986,'1',0,216,4,0,'2008-09-12 17:56:00',0,'suite temps plein','',0,20),(1956,'1',3033,0,3,1,'2008-09-16 15:13:00',0,'pour le moment pas de demande voir pour octobre (mi octobre - début novembre)','-2',576,20),(1977,'1',3187,0,3,1,'2008-09-17 16:48:00',0,'ok satisfaite de la prestation veut une re-confirmation pour le planning (lundi, vendredi ?)','-2',1460,20),(1980,'1',1312,0,4,0,'2008-09-12 17:26:00',0,'Rv avec Janez lundi 15 à 18h 30 msg le 12 à 17h30','',0,10),(1999,'1',1020,0,1,1,'2008-09-15 10:37:00',0,'la rentree est la et les besoins aussi...pouvez-vous me prevoir quelqu\'un dans la semaine, pour 3 ou 4H.<br />\r\nC\'est Sylvie qui detient les clés de mon domicile, donc si ce n\'est pas elle l\'intervenante, il faudra vous transmettre la clé. rappellez moi, evidemment, pour me tenir informee de la date et l\'heure de cette intervention. KARINE ANDREE<br />\r\n','-2',1998,20),(1998,'1',1020,0,1,0,'2008-09-15 10:37:00',0,'','',0,20),(1997,'1',0,216,4,1,'2008-09-15 10:35:00',0,'ne peut pas passer à l\'agence car fini à 18h. passer poser tout dans sa bal.','-2',1986,20),(2569,'0',3239,0,4,0,'2008-09-23 13:48:00',0,'ELLE NE SOUHAITE PAS QUE MME GUY INTERVIENNE CHEZ ELLE CAR MME VIDOT EST LA DIRECTRICE DE SON ENFANT.<br />\r\nELLE NE SE SENT DONC PAS A L\'AISE.','',0,14),(4384,'0',3335,0,4,0,'2008-10-21 16:06:00',0,'Elle souhaite 1 personne pour remplacer absence Mme MOISAN semaine 46<br />\r\n<br />\r\n','',0,14),(1995,'0',3236,0,4,0,'2008-09-15 09:05:00',0,'Trouver une personne à partir du 10 décembre','',0,14),(2019,'1',0,728,7,0,'2008-09-15 12:09:00',0,'rdv pour débuter des prestation.','',0,20),(2018,'1',3185,0,3,1,'2008-09-15 12:05:00',0,'voir pour rdv sabri. sabri ne veut pas la salvetat. voir pour brousset le lundi de 11h30 à 14h30','-2',1454,20),(2017,'1',1722,0,4,1,'2008-09-16 11:51:00',0,'n\'est pas enchanté du changement mais l\'accepte. ne veut pas que mme brousset mange pendant sa prestation. si jamais il y a le moindre problème elle nous recontactera.','-2',2015,20),(2016,'1',1722,0,4,4,'2008-09-15 11:49:00',0,'','-2',2015,20),(2015,'1',1722,0,4,0,'2008-09-15 11:49:00',0,'modif au vendredi aprèm ','',0,20),(2014,'1',1026,0,4,1,'2008-09-15 11:45:00',0,'ok pour modif','-2',745,20),(2013,'1',1026,0,4,4,'2008-09-15 11:45:00',0,'','-2',745,20),(2012,'1',1721,0,4,1,'2008-09-15 11:43:00',0,'ok pour la modification de planning','-2',2011,20),(2011,'1',1721,0,4,0,'2008-09-15 11:42:00',0,'du mercredi matin au mercredi après midi.','',0,20),(2009,'1',1313,0,4,4,'2008-09-15 11:40:00',0,'','-2',2008,20),(2008,'1',1313,0,4,0,'2008-09-15 11:40:00',0,'du mardi au mercredi ','',0,20),(2007,'1',1020,0,1,1,'2008-09-16 14:30:00',0,'ok pour la presta pas de prob au heures prévues.','-2',1998,20),(2006,'1',0,371,4,1,'2008-09-16 16:00:00',0,'','-2',2004,20),(2005,'1',0,371,4,4,'2008-09-15 10:42:00',0,'','-2',2004,20),(2004,'1',0,371,4,0,'2008-09-15 10:40:00',0,'cartault repousser prestation.','',0,20),(2003,'1',2060,0,1,4,'2008-09-16 14:00:00',1,'de 9h à 12h presta décalé du mardi au jeudi.','-2',2001,20),(2000,'1',1020,0,1,4,'2008-09-16 11:36:00',1,'proposition pour brousset de 15h30 à 18h30.','-2',1998,20),(2001,'1',2060,0,1,0,'2008-09-15 10:38:00',0,'','',0,20),(2002,'1',2060,0,1,1,'2008-09-15 10:39:00',0,'ne peut pas effectuer prestation de ce mardi car problème travaux. Veut décaler la prestation fin de semaine à voir avec bourroux ? Pas respecté le délai de 24H','-2',2001,20),(2025,'1',0,828,7,5,'2008-09-15 12:46:00',0,'modif planning voir si bien reçu','-2',2024,20),(2024,'1',0,828,7,0,'2008-09-15 12:46:00',0,'faire point sur prestation','',0,20),(2023,'1',3162,0,3,1,'2008-09-15 12:44:00',0,'ok pour les prestations de 9h30 à 11h30 ','-2',1307,20),(2021,'1',2113,507,4,0,'2008-09-15 12:24:00',0,'FDM absente le 15 et remplacement le 16 à la même heure.','',0,10),(2022,'0',2526,858,5,0,'2008-09-15 12:38:00',0,'Cliente insatisfaite des 2 prestations passées avec mme Mback : ménage pas top, pb sur le repassage (chemises mal repassées)+ odeurs de transpiration désagréables (la cliente a été obligée d\'aérer en rentrant).Changement d\'intervenante.','',0,2),(1949,'1',2767,0,3,1,'2008-09-12 15:00:00',0,'ok pour démarrer les prestations à partir de jeudi pour 3h de 8h30 à 11h30 ','-2',1510,20),(2026,'1',0,828,7,1,'2008-09-15 12:00:00',0,'ok satisfaite de tout pout le moment attend planning par mail','-2',2024,20),(2027,'1',2358,0,4,0,'2008-09-15 13:06:00',0,'','',0,20),(2028,'1',2358,0,4,1,'2008-09-15 13:07:00',0,'passer à 4h30 (suite mail)','-2',2027,20),(2029,'1',3165,0,3,1,'2008-09-15 13:53:00',0,'un peu lente mais est très perfectionniste. satisfaite globalement. ','-2',1336,20),(2030,'1',2083,0,4,0,'2008-09-15 14:08:00',0,'Mme Nicolai RV décale presta le matin à 8h 30','',0,10),(2031,'1',2358,0,4,1,'2008-09-17 10:00:00',0,'pour hawari 4h30mieux pourquoi ? valider avec baudriller...','-2',2027,20),(2032,'0',0,871,7,1,'2008-09-15 14:43:10',0,'Vérification des références','-2',0,21),(2036,'1',1313,0,4,1,'2008-09-15 15:53:00',0,'ne veut pas changer au niveau des horaires reste bloqué sur son jour et son intervenante. ','-2',2008,20),(2034,'1',0,859,1,0,'2008-09-15 14:53:00',0,'','',0,20),(2035,'1',0,859,1,1,'2008-09-15 14:53:00',0,'Dans l\'ensemble ça va pour l\'organisation. fort caractère c\'est pas à 40 ans qu\'on va lui apprendre des choses pleine de certitude. mais dès qu\'elle a vu comment Mme bourroux travaillais s\'est ouverte. passive pas de prise d\'initiative manque d\'autonomie. dans son travail un peu lente. en fin de prestation lui demande : qu\'est ce que vous avez pensé? manque de rigueur et organisation. bourroux : conseille de lire le guide d\'accueil. la bonne méthode pour aspirateur.','-2',2034,20),(2038,'1',692,0,4,0,'2008-09-15 16:32:00',0,'Trouver une remplaçante pour Melle BOURREAU qui arrête à partir du 17/09/08','',0,14),(2039,'1',1721,0,4,1,'2008-09-15 16:33:00',0,'finalement le matin de 9 à 11h. ok ca leur va très bien','-2',2011,20),(2522,'0',692,0,1,0,'2008-09-22 17:59:00',0,'PAS DE REMPLACEMENT POUR SEMAINE 39<br />\r\n<br />\r\nPREVOIR 1ER RDV VENDREDI 26/09/08 A 10H AVEC MME GUY','',0,14),(2043,'0',723,0,5,0,'2008-09-15 17:00:00',0,'ne plus refaire intervenir Mme GUICHETEAU','',0,14),(2044,'0',0,872,7,0,'2008-09-15 16:59:00',0,'INTERVENANTE VUE LE 15/19 REPASSAGE TRES BIEN - MENAGE BIEN - DISPONIBLE LUNDI JEUDI - MARDI MERCREDI ET VENDREDI A PARTIR DE 13 HEURES<br />\r\nSECTEUR : CHOISY LE ROI - VITRY SUR SEINE - IVRY SUR SEINE - ALFORTVILLE','',0,21),(2045,'0',1766,0,5,0,'2008-09-15 17:02:00',0,'Ne plus faire intervenir Mme GUICHETEAU','',0,14),(2046,'1',2448,0,5,1,'2008-09-15 17:02:00',0,'ok le polo sera remboursé dans sa totalité. Il est content de cela. Pour réparation on lui propose un geste commerciale soit des heures de prestation offertes.','-2',1722,20),(2047,'1',3186,0,3,1,'2008-09-15 17:22:00',0,'le tél ne marche pas sonne dans le vide. ','-2',1457,20),(2048,'1',3058,0,2,0,'2008-09-15 17:35:00',0,'Renseignement pour recrutement<br />\r\nn\'a pas reçu de facture','',0,14),(2049,'1',3058,0,2,1,'2008-09-18 17:36:00',1,'','-2',2048,14),(2050,'1',1313,0,4,1,'2008-09-15 17:52:00',0,'finalement ok pour le mardi. arrangement. ','-2',2008,20),(2053,'1',2779,216,5,1,'2008-09-16 09:40:00',0,'à quelle étage a lieu la prestation ? quelle porte ?<br />\r\nde mémoire il s\'agit du premier étage, à droite, mais à valider avec le client, ou Cheuala.<br />\r\n','-2',2052,20),(2055,'1',0,540,7,0,'2008-09-16 10:20:00',0,'doit venir à l\'agence chercher documents','',0,20),(2056,'1',0,0,7,1,'2008-09-16 10:20:00',0,'prévenir son conjoint qu\'elle doit venir en personne (notamment pour signer le solde de tout compte) afin qu\'on puisse lui donner les documents + chèque','-2',2055,20),(2057,'1',0,733,7,0,'2008-09-16 10:29:00',0,'','',0,20),(2058,'1',0,733,7,1,'2008-09-16 10:29:00',0,'nous fait parvenir son casier judiciaire dans les plus brefs délais. ok. Sinon question sur la paie et les congés payés. Doit faire un rappel à ce niveau ...','-2',2057,20),(2059,'1',0,733,7,1,'2008-09-17 10:30:00',0,'','-2',2057,20),(2060,'1',3185,0,3,1,'2008-09-18 13:30:00',0,'préfère le lundi au niveau des interventions. sonne dans le vide pas de mess.','-2',1454,20),(2061,'1',0,540,7,1,'2008-09-16 11:28:00',0,'ne peut pas (ou plutôt ne veut pas) se déplacer pour signer le solde de tout compte et obtenir la remise de ses documents. Demande que tout lui soit envoyé par recommandé avec accusé de réception.','-2',2055,20),(2062,'1',0,605,7,1,'2008-09-16 14:30:00',0,'ok aliyou passera à l\'agence jeudi dans l\'après midi pour récupérer les documents.','-2',2055,20),(2063,'1',3206,0,1,0,'2008-09-16 11:39:00',0,'satisfaction?','',0,20),(2064,'1',3206,0,1,1,'2008-10-08 12:43:00',0,'très satisfait de brousset.<br />\r\nIntervenante à conserver.<br />\r\nPas de soucis','1',2063,20),(2065,'1',3025,0,1,1,'2008-09-16 11:42:00',0,'ok pour le changement pas de prob et ok pour les horaires aussi','-2',872,20),(2066,'1',3025,0,1,0,'2008-09-16 11:46:00',0,'satisfaction brousset ?','',0,20),(2067,'1',3025,0,1,4,'2008-09-19 11:46:00',0,'','-2',2066,20),(2068,'1',3029,0,3,4,'2008-10-13 12:56:00',0,'Point sur la demande<br />\r\nappeler si intervenante.. Brousset le jeudi ?','-2',575,20),(2069,'1',3100,0,3,4,'2008-09-17 11:50:00',0,'','-2',644,20),(2070,'1',3181,0,3,1,'2008-09-17 11:00:00',0,'satisfait de la première prestation. Sinon préparer un courrier pour le prélèvement automatique.','-2',1436,20),(2071,'1',2021,0,4,0,'2008-09-16 12:09:00',0,'passer de 13h15 à 17h15?','',0,20),(2072,'1',2021,0,4,4,'2008-09-16 12:10:00',0,'','-2',2071,20),(2074,'1',0,789,7,0,'2008-09-16 12:12:00',0,'veut changer et faire certaines modifications sur son planning. ok prise en compte.','',0,20),(2075,'1',0,789,7,1,'2008-09-16 12:12:00',0,'se demandais également pourquoi 15h50 et 16h50 d\'absence alors que elle-même en comptais 15 et 16h? ','-2',2074,20),(2076,'1',0,789,7,1,'2008-09-16 18:00:00',0,'par défaut sans réponse de leur part presta de 13h15 à 17h15 car sintas pas dispo. A valider pour suite planning','-2',2074,20),(2077,'1',2021,0,4,1,'2008-09-16 16:30:00',0,'','-2',2071,20),(2078,'1',0,812,5,0,'2008-09-16 12:14:00',0,'baudriller pourquoi passer à 4h30? quel est le problème','',0,20),(2079,'1',0,812,5,4,'2008-09-16 12:15:00',0,'','-2',2078,20),(2080,'1',0,812,5,1,'2008-09-17 10:15:00',0,'pour le matin car c\'est trop juste veut décaler la prestation de 9h à 14 h','-2',2078,20),(2081,'1',2061,0,4,0,'2008-09-16 12:21:00',0,'de 9h à 12h au lieu de 8h30 à 11h30.','',0,20),(2082,'1',2061,0,4,4,'2008-09-16 12:22:00',0,'','-2',2081,20),(2083,'1',2061,0,4,4,'2008-09-17 12:22:00',0,'','-2',2081,20),(2084,'1',3186,0,3,4,'2008-10-06 12:25:00',0,'voir si tjs ok pour 4h repassage ? ','-2',1457,20),(2085,'0',1394,0,4,0,'2008-09-16 12:26:00',0,'MESS LAISSE LE 16/09 POUR kmska VDI am','',0,10),(2086,'1',1722,0,4,4,'2008-10-08 17:47:00',0,'que pense t\'elle de la modification?','-2',2015,20),(2087,'1',3002,0,3,1,'2008-10-15 18:58:00',0,'Ok pour le rdv commerciel. Brief ok.<br />\r\nSemaine prochaine à 19h ','-2',561,20),(2088,'1',3047,0,1,0,'2008-09-16 12:38:00',0,'ok tout va bien ? ','',0,20),(2089,'1',3047,0,1,1,'2008-10-08 12:41:00',0,'point sur l\'intervenante et les horaires ? Tout est ok pour elle de son côté. Pour 13h au lieu de 12h30 (c\'était déjà le cas)','-2',2088,20),(2090,'1',3047,0,1,1,'2008-09-16 12:42:00',0,'très satisfaite de sintas, efficace et rapide.','1',908,20),(2091,'1',1108,0,1,1,'2008-09-19 12:45:00',0,'ok pour laurent. Mise en place des prestations prochainement. RDV le 04 octobre avec fauré si possible 9h. puis 1ère presta le mardi 7 octobre de 8 à 13h.','-2',1504,20),(2092,'1',0,216,5,1,'2008-09-16 13:22:00',0,'ok l\'étage est donné elle pourra donc effectuer la prestation chez mr boutillat.','-2',2052,20),(2093,'1',0,605,4,4,'2008-09-16 15:00:00',0,'voir pour laurent - beauzelle - 5h le mardi - peut elle s\'arranger au niveau de ses disponibilités ? valider ','-2',1224,20),(2095,'1',3026,0,3,4,'2008-09-17 12:00:00',0,'','-2',579,20),(2097,'1',0,828,5,4,'2008-09-16 13:41:00',0,'','-2',2096,20),(2098,'1',0,828,5,1,'2008-09-16 17:00:00',0,'n\'a rien vu a fait principalement du repassage sur cette prestation. n\'a rien déplacé.','-2',2096,20),(2099,'1',1224,828,5,1,'2008-09-16 13:41:00',0,'','-2',2096,20),(2100,'1',1224,0,5,0,'2008-09-16 13:41:00',0,'prob boucle d\'oreilles rappeler dès que réponse gojon.','',0,20),(2101,'1',1224,0,5,4,'2008-09-16 14:00:00',1,'signalé que gojon pas au courant pour ses boucles. rapel demain pour savoir ce qu\'il se passe à ce niveau.','-2',2100,20),(2102,'1',2060,0,1,1,'2008-09-17 11:00:00',0,'ok pour la presta décalé.','-2',2001,20),(2104,'1',2549,0,1,2,'2008-09-19 10:00:00',0,'','-2',547,20),(2105,'1',0,0,7,1,'2008-09-18 11:00:00',1,'a quel heure ?','-2',2055,20),(2106,'1',0,540,7,1,'2008-09-16 14:11:00',0,'ok viendra jeudi à l\'agence récupérer ses documents.','-2',2055,20),(2107,'1',0,605,7,4,'2008-09-18 10:00:00',0,'heure rdv ?','-2',2055,20),(2108,'1',0,605,4,4,'2008-09-17 11:30:00',0,'','-2',1224,20),(2109,'1',3033,0,3,4,'2008-11-03 14:25:00',0,'faire un point','-2',576,20),(2110,'1',3099,0,1,0,'2008-09-16 14:41:00',0,'','',0,20),(2111,'1',3099,0,1,4,'2008-10-14 12:06:00',0,'point satisfaction?','-2',2110,20),(2112,'1',3205,0,4,0,'2008-09-16 14:45:00',0,'','',0,20),(2113,'1',3205,0,4,1,'2008-09-25 12:30:00',0,'l\'intervenante propose de faire la prestation de 9H à 11H si possible : ok','-2',2112,20),(2114,'1',868,0,4,0,'2008-09-16 15:32:00',0,'Annule sa prestation de jeudi','',0,14),(2115,'1',868,232,4,1,'2008-09-16 15:33:00',1,'L\'avertir de l\'annulation de Mme Chandelier','-2',2114,14),(2116,'1',2583,0,1,1,'2008-09-17 15:40:00',0,'globalement satisfait car pense que benaimèche s\'est reprise et est sur la bonne voie (mais pour combien de temps). A voir mais pas d\'accord pr le mercredi préfère le mardi et vendredi. veut rester avec benaimèche et si jamais une opportunité se présente sur ses créneaux horaires dans ces cas la ok.','-2',1155,20),(2117,'1',2448,0,5,4,'2008-09-16 13:30:00',0,'','-2',1722,20),(2119,'1',2539,789,7,6,'2008-09-16 14:00:00',1,'','-2',2118,20),(2120,'1',2300,812,7,0,'2008-09-25 09:00:00',0,'','-2',0,20),(2121,'1',2300,0,7,6,'2008-09-25 09:00:00',0,'','-2',2120,20),(2122,'1',3203,0,3,1,'2008-09-16 16:10:00',0,'grande maison 160 m², que les sols en 2h. renvoi le bdc. vendredi si possible. rdv intervenante avt commencer. semaine prochaine ou dans 2 semaines. (gomez ou brousset)','-2',1591,20),(2123,'1',0,789,7,0,'2008-09-16 16:49:00',0,'suite contrôle bourroux','',0,20),(2124,'1',0,789,7,1,'2008-09-16 16:49:00',0,'ok mme bourroux trouve que le contrôle s\'est très bien passé. Mme sintas très compétente. quelques soucis personnel mais globalement satisfaite de son travail.veut y rester. ','-2',2123,20),(2125,'1',0,253,7,0,'2008-09-16 16:53:00',0,'Elle ne prend pas de vacance à la Toussaint<br />\r\nElle a prévenu ces clients pour jeudi en laissant des messages sur répondeur','',0,14),(2126,'1',0,253,7,0,'2008-09-16 16:54:00',0,'Elle souhaiterait pour son planning :<br />\r\nMardi de 13h à 15h : Mr BORE<br />\r\nMardi de 15h10 à 18h10 : Mme ROBERT<br />\r\nMme Robert va avoir un changement de planning, elle lui donne une réponse sous 15j.<br />\r\nOn peut peut être la contacter avant pour faire du forcing, car arrange Mme MASURAIS pour transport et libère place pour le vendredi.','',0,14),(2127,'1',0,253,7,0,'2008-09-16 16:57:00',0,'Un de ses clients lui a parlé d\'une amie (rue de charente) qui est client chez nous et qui n\'a personne.<br />\r\nSouhaiterait le mettre mercredi matin de 8h à 10h<br />\r\net décaler Mr MORICE de 10h30 à 12h30 (lui serait ok)','',0,14),(2128,'1',2021,0,4,1,'2008-09-17 09:55:00',0,'sonne dans vide, par défaut sintas de 13h15 à 17h15 ','-2',2071,20),(2129,'1',3237,0,7,0,'2008-09-16 17:06:00',0,'Elle a bien reçu ton mail au sujet de Mme COURREDE, elle la contacte ce soir. Elle ne pourra pas être présente au rdv de demain car trop juste entre 2 clients. Elle fixera les modalités d\'organisation avec la cliente au tel directement et nous tiens au courant par mail.<br />\r\nOk pour les 4h d\'afilés.','',0,14),(2130,'1',0,865,7,0,'2008-09-16 17:24:00',0,'Contente de sa prestation, elle a fait vaisselle, ménage, course. <br />\r\nBon contact avec la cliente.<br />\r\nElle a peut être une mission intérim, elle nous retiens courant.<br />\r\nElle voulait savoir pour la mission de Doulon (vu avec toi négatif)','',0,14),(2131,'1',1766,0,4,0,'2008-09-16 17:40:00',0,'Oh pour changement jour de prestation suite arrêt Mme SERRA,<br />\r\nintervention Mme PEIGNE le jeudi de 12h30 a 15h<br />\r\n1ère rencontre le mercredi 17/09/08 vers 13h<br />\r\n1ère prestation à partir du jeudi 18/09/08','',0,14),(2132,'1',723,0,4,0,'2008-09-16 17:42:00',0,'Ok changement jour de prestation au jeudi de15h15 à 17h15 suite arrêt Mme SERRA.<br />\r\nIntervention Mme PEIGNE<br />\r\n1ère rencontre le mercredi 17/09/08 vers 12h15<br />\r\n1ère prestation le jeudi 18/09/08','',0,14),(2133,'1',0,855,4,0,'2008-09-16 17:44:00',0,'ok intervention le jeudi chez :<br />\r\n- Mme LUITOT de 12h30 à 15h<br />\r\n- Mme BONNIN de 15h15 à 17h15<br />\r\n1ère rencontre le mercredi 17/09/08<br />\r\n1ère intervention le jeudi 18/09/08','',0,14),(2134,'0',0,873,7,1,'2008-09-16 17:50:51',0,'Vérification des références','-2',0,44),(2136,'1',3223,0,2,0,'2008-09-16 17:59:00',0,'RDV avec Mme GRAPIN mercredi 17/09/08 à 11h pour 1er contact<br />\r\nDébut prestation le jeudi 25/09/08 .','',0,14),(2137,'0',836,0,1,0,'2008-09-16 18:08:00',0,'Intervention en suspend car elle est en arrêt maladie, elle nous recontacte à la fin de son arrêt pour savoir quand début de prestation .','',0,14),(2138,'0',0,651,7,0,'2008-09-16 18:12:00',0,'Je l\'ai prévenu que mission retailleau était en suspend','',0,14),(2140,'1',2067,453,5,0,'2008-09-17 09:27:00',0,'Suite au mail de MMe Guèrin controle de presta prèvu le 22/09/08 à 9h.','',0,10),(2141,'1',2067,453,5,1,'2008-09-17 09:15:00',0,'Rappel clt pour plus d\'info. clt Ok pour contrôle lundi22/09/08','-1',2140,10),(2144,'1',3162,828,5,0,'2008-09-17 09:42:00',0,'Client absent sur la prestation','',0,20),(2145,'1',3162,828,5,1,'2008-09-17 09:43:00',0,'Le client avait signalé que la cette prestation devrait se faire dès 9h15 exceptionnellement (9h30 les autres fois).<br />\r\nLa cliente propose de faire la prestation du jour à 14H.','-1',2144,20),(2146,'1',3162,828,5,1,'2008-09-17 09:48:00',0,'l\'intevenante ne peut pas faire la prestation à 14H, elle propose 17H','-2',2144,20),(2147,'1',3162,828,5,1,'2008-09-17 09:40:00',0,'L\'intervante attend devant chez la cliente, pas de réponse','-2',2144,20),(2172,'1',3240,0,3,1,'2008-09-17 11:40:00',0,'compte rendu : 70 m², faire tout le ménage en 2 ou 3h. Prend des informations pour le moment et compare avec les concurrents. Aimerais rencontrer l\'intervenante.<br />\r\nLes jours: le mardi en début d\'après midi si possible.','-2',1781,20),(2149,'0',2115,0,4,0,'2008-09-17 10:10:00',0,'mess le 17 sept à 9h de sousa malade','',0,10),(2150,'1',0,733,7,0,'2008-09-17 10:32:00',0,'réduction des ses disponibilités car déjà 20h de baby sitting. Avec nous, cumulé = temps plein. De plus veut du temps pour bosser ses concours.','',0,20),(2151,'1',2113,0,4,0,'2008-09-17 10:36:00',0,'mess desou sa arrêt maladie jusqu\'au vend reprise lundi','',0,10),(2154,'1',3162,0,5,4,'2008-09-17 10:38:00',0,'faire presta à 17h. Voir si cliente ok sinon proposer le vendredi exceptionnellement.','-2',2144,20),(2155,'1',2112,0,4,0,'2008-09-17 10:37:00',0,'elle veut une presta jeudi 18 pour menage et repassage','',0,10),(2156,'1',3162,0,5,1,'2008-09-17 13:00:00',1,'','-2',2144,20),(2157,'0',2350,192,7,0,'2008-07-17 18:30:00',0,'','-2',0,21),(4177,'1',0,680,7,1,'2008-10-17 16:00:00',0,'Suite aux problèmes récurrents avec benaimèche nous envisageons une procédure de licenciement à son égard.<br />\r\nPour faciliter la tâche à tout le monde tant de son point de vu que du nôtre nous voulons la licencier pour faute grave.<br />\r\n<br />\r\nLa faute grave que nous voulions faire passer étant l\'insubordination, nous lui avons proposé de nous écrire une lettre explicite contenant des insultes à notre égard ou à l\'égard de la société.<br />\r\n<br />\r\n<br />\r\nA première vu trouve la solution plus simple et accepte.<br />\r\nNous avons prévenu les clients que ok, c\'est bon et c\'est fini avec Benaimèche et qu\'une remplaçante prendra sa place la semaine prochaine.<br />\r\n<br />\r\n','-2',4173,20),(2159,'1',0,812,5,1,'2008-09-18 10:52:00',0,'','-2',2078,20),(2160,'1',2358,0,4,1,'2008-09-17 10:55:00',0,'ok décalage de la presta de 9 à 14h mieux car hawari tjs en retard le matin (enfants, école). Prend effet cette semaine.','-2',2027,20),(2161,'1',0,828,5,1,'2008-09-17 13:30:00',0,'ok presta de 16 h30 à 18 h 30 ','-2',2144,20),(2162,'1',1224,0,5,1,'2008-09-17 11:02:00',0,'ok c\'est bon pour le problème s\'arrangera de son côté.','-2',2100,20),(2163,'1',3045,0,3,1,'2008-09-17 16:30:00',0,'ok trouve fauré super bien très satisfaite. Sait s\'organiser dans son travail et pour le moment rien à dire. refaire un point semaine prochaine.','-2',584,20),(2164,'1',3181,0,1,0,'2008-09-17 11:12:00',0,'','',0,20),(2165,'1',3181,0,1,4,'2008-10-09 13:45:00',0,'Le client est-il satisfait de cheuala?<br />\r\nLes horaires lui conviennent ?','-2',2164,20),(2166,'1',2505,841,7,0,'2008-09-17 11:15:00',0,'rappel du client clt très satisfait de la presta.','',0,10),(2167,'1',2505,841,7,1,'2008-09-11 11:30:00',0,'CLT très satisait','1',1172,10),(2168,'1',2402,841,7,1,'2008-09-17 11:22:00',0,'Après plusieurs msg mme cochet à rappeler. Très satisfaite de la presta.','1',1522,10),(2169,'0',0,874,7,1,'2008-09-17 11:24:16',0,'Vérification des références','-2',0,47),(2170,'0',0,874,7,1,'2008-09-17 15:00:00',1,'','-2',2169,47),(2171,'1',2753,843,4,1,'2008-09-17 11:35:00',0,'rappel clt pour faire le point sur le contrôle de presta le 12/09/08. Clt toujours pas convaincu et peu satisfait','0',1628,10),(2173,'1',3201,858,5,0,'2008-09-16 19:20:00',0,'Cliente pas du tout satisfaite de la 1ere prestation : ménage mal fait (aucune impression que l\'appartement ait été nettoyé + odeurs de transpiration désagréables), l\'intervenante a pris l\'éponge de la cuisine avec de l\'eau pour nettoyer l\'extérieur des vitres, presta de 1h30 au lieu de 3h, aspi passé dans la chambre mais pas sous le lit.<br />\r\nChangement d\'intervenante.','',0,2),(2174,'1',0,875,7,1,'2008-09-17 11:47:42',0,'Vérification des références','-2',0,10),(2175,'1',0,875,7,1,'2008-09-17 15:00:00',1,'','-2',2174,10),(2176,'1',3240,0,3,4,'2008-09-25 12:47:00',0,'','-2',1781,20),(2177,'1',0,605,4,1,'2008-09-18 13:17:00',0,'','-2',1224,20),(2178,'1',3100,0,3,1,'2008-09-19 13:23:00',0,'','-2',644,20),(2179,'1',3027,0,3,1,'2008-09-24 11:55:00',0,'numéro incorrect...abandon','-2',578,20),(2180,'1',3026,0,3,4,'2008-09-19 16:00:00',0,'','-2',579,20),(2181,'1',2061,0,4,1,'2008-09-17 12:00:00',0,'ok pas de souci pour le décalage','-2',2081,20),(2182,'1',2539,0,4,0,'2008-09-17 12:01:00',0,'12h30 à 16 h plutôt que 12h - 15h30.','',0,20),(2183,'1',2404,864,4,0,'2008-09-17 12:04:00',0,'Appel au clt suite à la 1ère presta , Clt très satisfait de la pesta.','',0,10),(2184,'1',2406,864,7,0,'2008-09-17 12:05:00',0,'Appel suite à la 1ère presta Clt très satisfait pour le ménage à voir repassage.','',0,10),(2185,'1',2404,864,7,0,'2008-09-18 11:00:00',0,'','',0,10),(2189,'1',2406,864,7,0,'2008-09-22 10:00:00',0,'','-2',0,10),(2191,'1',2539,0,4,1,'2008-09-17 12:01:00',0,'ok pour le changement d\'heure.','-2',2182,20),(2192,'1',2480,840,7,1,'2008-09-17 12:12:00',0,'Clt dans l\'ensemble satisfait. faire attention de ne pas oublier d\'éteindre les lumières en partant et fermer le s fenêtres.','0',1626,10),(2195,'1',3162,0,7,1,'2008-09-18 12:47:00',0,'arrangement presta aura lieu ce vendredi de 15 à 17H','-2',2194,20),(2199,'1',3275,0,4,0,'2008-09-18 11:01:00',0,'Appel mme bourgeois pour confirmation horaires ','',0,10),(2200,'1',2021,0,4,0,'2008-09-17 13:03:00',0,'presta annulé??','',0,20),(2202,'1',2021,0,4,1,'2008-09-17 13:04:00',0,'client absent jusqu\'au 16/09 pas au 17 sauf que sintas pas les clés. Par défaut prestation annulé.','-2',2200,20),(2203,'1',980,238,7,0,'2008-09-21 09:00:00',0,'','-2',0,10),(2301,'1',1297,853,7,0,'2008-09-22 15:30:00',0,'','-2',0,10),(2205,'1',980,569,5,0,'2008-09-17 13:13:00',0,'ASPI MAL PASSÉ, .....','',0,10),(2206,'1',980,569,5,1,'2008-09-18 13:14:00',1,'SUITE AU CTRL EN PRESTA','-2',2205,10),(2213,'1',2539,789,5,1,'2008-09-17 13:25:00',0,'Mme Sintas veut prouver qu\'elle est la personne de la situation et veut pour cela donner le meilleur d\'elle même sur les prestations à venir. Si jamais il y a la moindre insatisfaction lui signaler par le biais d\'un mot ou d\'une consigne. Ne veut pas perdre Amigues. <br />\r\nVoir si amélioration. Au niveau du pointage est régulière et respecte les horaires (le signifier à Mr Amigues)<br />\r\nSi jamais aucune amélioration alors changement d\'intervenante (perciot ?)','-2',2211,20),(2212,'1',2539,789,5,1,'2008-09-17 13:23:00',0,'Globalement insatisfait quant à la qualité de la prestation. trop juste sur 15h ne sait pas s\'organiser. Laisse du repassage. Les poussières mal faites. Globalement moyen au niveau de la qualité. Loin de Mme Epars. <br />\r\nIls veulent un changement d\'intervenante car sont insatisfait.','-2',2211,20),(2211,'1',2539,789,5,0,'2008-09-17 13:22:00',0,'','',0,20),(2214,'1',2539,789,5,1,'2008-09-23 13:27:00',0,'Constate une amélioration de la qualité des prestations','-2',2211,20),(2217,'1',2448,812,1,0,'2008-09-17 13:36:00',0,'','',0,20),(2218,'1',2448,812,1,1,'2008-09-17 13:40:00',0,'Gloablement mr Laganne satisfait des prestations, soigneuse et fait ce qu\'on lui demande mais aimerait plus d\'initiatives.','-2',2217,20),(2219,'1',2448,812,1,1,'2008-09-26 13:41:00',0,'amélioration initiatives ?','-2',2217,20),(2623,'1',2583,680,4,0,'2008-09-24 10:20:00',0,'intervenante en arret maladie pour la semaine','',0,20),(2221,'1',3203,763,4,0,'2008-09-17 14:00:00',0,'début des prestation jeudi de 10h à 12h','',0,20),(2222,'1',0,763,4,1,'2008-09-17 14:01:00',0,'ok presta 10 à 12h ','-2',2221,20),(2223,'1',2448,812,7,0,'2008-09-19 14:30:00',0,'','-2',0,20),(2224,'1',2448,812,7,6,'2008-09-19 14:30:00',1,'','-2',2223,20),(2225,'1',3203,0,4,1,'2008-09-17 14:26:00',0,'rdv fixé avec l\'intervenante à 9h lundi matin','-2',2221,20),(2226,'1',3203,0,4,1,'2008-09-17 16:00:00',0,'ok pou rdv s\'inquiétait pour les clés, confiance ..; ect . Est rassuré','-2',2221,20),(2227,'1',0,763,4,1,'2008-09-17 16:00:00',0,'ok pou elle également.','-2',2221,20),(2228,'1',3187,0,3,1,'2008-09-19 11:00:00',0,'planning ? ok 12h - 14h semaine prochaine.','-2',1460,20),(2229,'1',3211,0,3,1,'2008-09-18 13:33:00',0,'satisfait','-2',1616,20),(2230,'1',0,216,7,0,'2008-09-17 14:37:00',0,'point sur planning','',0,20),(2231,'1',0,216,7,4,'2008-09-17 14:37:00',0,'','-2',2230,20),(2232,'1',0,216,7,4,'2008-09-17 17:30:00',0,'demain matin point rapide sur planning','-2',2230,20),(2233,'1',1721,216,7,0,'2008-09-17 08:00:00',0,'','-2',0,20),(2234,'1',1721,216,7,6,'2008-09-17 08:00:00',1,'','-2',2233,20),(2235,'1',3225,0,1,0,'2008-09-15 14:49:00',0,'Elle s\'impatiente. Ou en est le recrutement?','',0,14),(6982,'1',2740,855,1,0,'2008-12-10 09:52:00',0,'Rappeler mlle Peigné - mr Brenner avait dit qu\'il déménageait en décembre ...<br />\r\n<br />\r\n','',0,14),(2237,'1',3173,475,7,0,'2008-09-15 14:56:00',0,'Elle intervient chez Mr CARTIER le jeudi matin de 9h - 11h<br />\r\nRencontre le mercredi 17/09/08 à 10h','',0,14),(2238,'1',0,493,4,0,'2008-09-15 14:57:00',0,'Elle ne peut pas intervenir de 14h à 17h car n\'est dispo que de 14h à 16h','',0,14),(24412,'1',4242,1367,4,0,'2010-02-08 15:39:00',0,'8.02: Mlle AKKANI m\'a appelé pour me dire que pdt 4 mois le mardi elle travaillera le matin ou apm. Voici les dates où elle interviendra le matin de 10h à 12h : 16/02+ 9/03+ 16/03+ 23/03. Faire courrier à la clte pour faire point là-dessus<br />\r\n09.02: courrier posté ce jour','',0,9),(24303,'1',5648,0,3,4,'2010-02-15 14:42:00',0,'BC pas reçu. Avez vous changé d\'avis? Au fait on à personne qui est disponible le vendredi matin, dès 8h45 qui ne soit pas arabe','-2',24053,2),(2240,'1',692,0,1,0,'2008-09-17 15:06:00',0,'Je l\'ai prévenu que Mlle BOURREAU n\'interviendrait plus pour lui et qu\'on lui rechercher une remplaçante.','',0,14),(2241,'1',3102,0,1,0,'2008-09-17 15:15:00',0,'Elle était absente, j\'ai eu son mari.<br />\r\nElle nous recontacte pour organiser rencontre avec Mme GRAPIN.<br />\r\n<br />\r\nIntervention prévue tous les vendredi 2h (alternance matin/am)','',0,14),(23800,'0',5314,1262,1,0,'2010-01-26 10:41:00',0,'Bonjour,<br />\r\nTout se passe très bien avec mme Bonfils aucune remarque à faire la concernant.<br />\r\nCordialement<br />\r\n','',0,14),(2244,'1',0,237,7,0,'2008-09-17 16:01:00',0,'Elle va déménager d\'ici la fin de l\'année Nantes centre ville (bouffay)<br />\r\nElle souhaite qu\'on lui change ses clients car après au niveau du trajet ça ne va plus coller.<br />\r\n<br />\r\nLe vendredi elle travaille au zénith à partir de 18h et elle souhaite rentrer chez elle avant pour voir sa fille donc prévoir prestation qui fini a 16h30','',0,14),(2245,'1',2942,253,1,0,'2008-09-17 16:14:00',0,'Sur le principe est ok pour arranger Mme MASURAIS, mais elle souhaite attendre d\'avoir son nouveau planning.<br />\r\n<br />\r\nElle nous recontacte mercredi 24/09/08 pour nous tenir informer.','',0,14),(2246,'1',1838,0,4,0,'2008-09-17 16:33:00',0,'prevenue que DÉSIRÉ malade reprise début octobre ok','',0,10),(2252,'1',0,763,7,0,'2008-09-17 16:42:00',0,'validation pour rdv et démarrage presta','',0,20),(2248,'0',1034,0,4,0,'2008-09-17 16:35:00',0,' Mme DEMEYER prévenue désiré malade reprise oct ok','',0,10),(2250,'1',3203,0,1,0,'2008-09-17 16:39:00',0,'','',0,20),(2251,'1',3203,0,1,4,'2008-10-08 10:00:00',1,'satisfaction?','-2',2250,20),(2253,'1',0,763,7,4,'2008-09-17 16:42:00',0,'','-2',2252,20),(2254,'1',0,763,7,4,'2008-09-18 13:30:00',0,'','-2',2252,20),(2255,'1',1754,0,4,0,'2008-09-17 16:41:00',0,'le 17/09 16h40 MSG desiréé malade abste reprise début oct','',0,10),(2257,'1',2771,0,4,0,'2008-09-17 16:45:00',0,'Prévenue que Désirée malade reprise Oct','',0,10),(2258,'1',3045,0,1,0,'2008-09-17 16:46:00',0,'','',0,20),(2259,'1',3045,0,1,1,'2008-10-09 16:46:00',0,'Ok elle est très satisfaite de son intervenante pour le moment.<br />\r\n','1',2258,20),(2260,'0',3006,0,4,0,'2008-09-17 16:49:00',0,'Prévenue que desiréé malade reprise oct ok','',0,10),(2261,'1',1723,0,4,0,'2008-09-17 16:53:00',0,'MSG le 17/09 à 16h54 desire malade reprise début oct','',0,10),(2262,'1',2603,0,4,0,'2008-09-17 16:59:00',0,'presta décalée au merc matin à la demande de Mme EMERY le 17/09','',0,10),(34173,'0',5359,0,4,0,'2010-10-07 16:05:00',0,'7/10 : Ce sera pas mme BENRHAO qui va remplacer Mme MAXANT, mais Mme DABLEMONT.<br />\r\nMise en place le 14/10 à 14h.','',0,9),(34172,'0',0,1611,7,1,'2010-10-07 15:00:00',1,'','-2',34171,14),(2271,'1',2112,0,4,0,'2008-09-18 08:29:00',0,'MSG pour presta le 18 avec Djaby','',0,10),(2272,'1',1950,0,4,0,'2008-09-18 08:36:00',0,'presta du 18 décalée de 9h à 10 h janez Rv Msg<br />\r\n','',0,10),(2273,'1',2029,848,7,0,'2008-09-10 12:00:00',0,'Suite au ctrl pas de prob apparent. La clt satisfaite.','',0,10),(2274,'1',2029,848,7,1,'2008-09-18 09:32:00',0,'Rappel à la Clt pour suivi presta. Clt très satisfaite.','1',2273,10),(2275,'1',3255,662,7,0,'2008-09-17 10:30:00',0,'Ctrl OK. pas de prob. bonne presta.','',0,10),(2276,'1',2503,569,5,6,'0000-00-00 00:00:00',0,'suite au ctrl . plusieurs détails a voir av intrev.SDB robinetterie, tour de baignoire, poussière sur et sous les meubles.WC pas fait autour. mis en place d\'organisation pour étagère. Cuisine pas de finition sur éléments ou placard. ','-2',1524,10),(2277,'1',2503,569,5,1,'2008-09-18 10:24:00',0,'Tenue au courant la clt pour le constat de la presta. à revoir en ctrl.','0',1524,10),(2278,'1',0,789,7,0,'2008-09-18 10:23:00',0,'prob voiture','',0,20),(2279,'1',0,789,7,1,'2008-09-18 10:25:00',0,'souci de voiture ne peut pas effectuer les prestations.','-2',2278,20),(2280,'1',0,501,4,0,'2008-09-18 10:51:00',0,'Absence tél suite pb scooter','',0,10),(2281,'1',0,789,7,1,'2008-09-18 11:02:00',0,'n\'en peut plus situation personnelle compliqué visiblement. Ne peut pas payer réparation de la voiture. Mr fournel l\'emmène sur la presta chez amigues suite prob hier. voir pour bribet réduire presta','-2',2278,20),(2282,'1',2539,0,5,1,'2008-09-18 11:20:00',0,'ok prévenu que sintas a eu des prob comprend tout a fait et meme si 2h pas grave. compréhesnif par rapport à la situation du moment qu\'il est prévenu est ok.','-2',2211,20),(2283,'1',1019,0,5,0,'2008-09-18 11:26:00',0,'suite problème de voiture ne pourra pas effectuer la totalité de la prestation.','',0,20),(2284,'1',1019,0,5,4,'2008-09-18 11:27:00',0,'prévenu','-2',2283,20),(2285,'1',1019,0,5,1,'2008-09-18 15:00:00',0,'ok prévenu pas de prob','-2',2283,20),(2286,'0',0,876,7,1,'2008-09-18 12:39:07',0,'Vérification des références','-2',0,19),(2287,'0',0,1133,7,1,'2008-09-18 15:00:00',0,'','-2',2286,19),(2288,'1',3282,865,1,0,'2008-09-17 13:11:00',0,'OK INTERVENTION DE MLLE FRANCOIS JEUDI 18/09/08 DE 13H30 - 16H30 ;<br />\r\nSURTOUT DU REPASSAGE','',0,14),(2289,'1',0,605,4,1,'2008-09-18 16:30:00',0,'pas possible pour barthe le mardi. Voir si possibilité pour le mercredi visiblement laurent serait plutôt contre. a voir','-2',1224,20),(2290,'1',0,763,7,1,'2008-09-19 09:30:00',0,'ok ','-2',2252,20),(2291,'1',3185,0,3,1,'2008-09-18 17:00:00',0,'sonne ds le vide','-2',1454,20),(2292,'1',0,818,7,0,'2008-09-18 13:30:00',0,'point sur planning','',0,20),(2293,'1',0,818,7,4,'2008-09-18 13:30:00',0,'envoi planning par e-mail.','-2',2292,20),(3075,'1',0,818,7,0,'2008-10-01 16:00:00',0,'recherche 3-4H le mardi','',0,20),(2295,'1',2749,0,4,0,'2008-09-18 13:39:00',0,'reprise prestation avec izak','',0,20),(2296,'1',2749,0,4,5,'2008-09-18 13:40:00',0,'ok pour prestation le lundi de 8 à 10h mais y\'a t\'il une prestation le vendredi 29/09? <br />\r\nPar défaut a été annulé (car 2 fois dans la même semaine) et prestation le vendredi 03/10 (mais beaucoup d\'écart entre la presta du lundi 22/09 et du 03/10)<br />\r\n<br />\r\nRETOUR EMAIL !!! ','-2',2295,20),(2297,'1',2749,0,4,4,'2008-09-22 11:41:00',0,'début des prestas ?<br />\r\nrdv de présentation mercredi ?','-2',2295,20),(2298,'1',3032,0,3,4,'2008-09-26 15:00:00',0,'','-2',572,20),(2299,'1',2929,0,4,1,'2008-09-18 13:59:00',0,'non ne souhaite pas changer d\'intervenante; n\'est plus dispo gojon!','-2',1716,20),(2904,'1',0,828,7,0,'2008-09-29 11:52:00',0,'','',0,20),(2302,'1',1297,853,7,6,'2008-09-22 15:30:00',0,'Suite à mon Ctrl OK ménage. voir avec Clt.','-2',2301,10),(2303,'1',2940,853,7,0,'2008-09-18 11:00:00',0,'','-2',0,10),(2305,'0',0,0,7,0,'2008-09-25 12:00:00',0,'','-2',0,10),(2307,'1',2940,853,7,0,'2008-09-23 11:00:00',0,'','-2',0,10),(2308,'1',2940,853,7,6,'2008-09-22 11:00:00',0,'suite au ctrl cliente présente.cliente pas très convaincu à voir les prochaine presta. àrappeler dans qlque semaine. ','0',2307,10),(2309,'1',1794,413,5,0,'2008-09-18 14:46:00',0,'Demande faite à la cliente ce jour pour nettoyer un peu les WC avant la venue de l\'intervenante ','',0,2),(2310,'0',0,619,7,0,'2008-09-18 15:17:00',0,'ELLE NE SOUHAITE PLUS DE NOUVEAUX CLIENTS','',0,14),(2311,'1',1757,569,4,0,'2008-09-19 15:14:00',0,'annulation suite pb transport','',0,10),(2312,'1',0,877,7,1,'2008-09-18 15:32:15',0,'Vérification des références','-2',0,20),(2313,'1',0,877,7,1,'2008-09-22 18:30:00',0,'elle nous fourni les infos pour le lendemain','-2',2312,20),(2314,'1',3207,0,3,1,'2008-09-19 15:33:00',0,'voir pour intervenant','-2',1604,20),(2315,'1',3211,0,1,0,'2008-09-18 15:34:00',0,'satisfait?','',0,20),(2316,'1',3211,0,1,1,'2008-10-08 14:00:00',0,'oui pour le moment satisfait des prestations de Mme Izak.','1',2315,20),(2317,'1',0,877,7,0,'2008-09-18 15:36:00',0,'','',0,20),(2318,'1',0,877,7,1,'2008-09-18 15:36:00',0,'ok intervenante très rapide, dynamique et efficace. Les 2 tests sont ok. Observe tt les détails, n\'a pas besoin d\'être professionnalisé. Une première prestation avec bourroux est tout de même indispensable. Bien pour le centre et la périphérie. Elle est véhiculé (une cheuala en mieux ...) Cherche un temps complet (de 20 à 35 h) => Reprise Amigues en cas de problème avec Sintas.','-2',2317,20),(2319,'1',0,877,7,1,'2008-09-19 11:00:00',0,'ok candidature retenu on la recontacte courant semaine prochaine pour établir planning ...','-2',2317,20),(2320,'1',3286,877,1,0,'2008-09-18 15:44:00',0,'3H M/R le LUN AM idealement (14-17)<br />\r\nDès le 06/10<br />\r\nprevoir rdv de presentation','',0,20),(2321,'1',3286,0,1,4,'2008-09-18 15:45:00',0,'','-2',2320,20),(2322,'1',3286,877,1,1,'2008-09-25 15:45:00',0,'OK pour l\'intervenante<br />\r\nRDV de présentation ce samedi matin<br />\r\nDémarrage ce lundi 29/10','-2',2320,20),(2323,'1',3287,0,3,0,'2008-09-18 16:05:00',0,'','',0,20),(2324,'1',3287,0,3,4,'2008-09-18 16:05:00',0,'','-2',2323,20),(2325,'1',3287,0,3,1,'2008-09-19 13:15:00',0,'','-2',2323,20),(2326,'0',3054,0,4,0,'2008-09-18 16:17:00',0,'TROUVER REMPLACANTE A MME SERRA','',0,14),(2328,'0',3216,878,5,1,'2008-09-25 14:00:00',0,'Vérification des références<br />\r\nVoir sur place prestation ménage avec le client','',0,46),(2330,'0',3239,0,1,0,'2008-09-18 16:33:00',0,'CLIENT CHALEUREUX/EXIGEANT/AGES(50) / AISE<br />\r\nMAISON PROPRE / PEU ENTRETENUE (étage)','',0,14),(2723,'1',1019,789,4,4,'2008-09-25 12:24:00',0,'signalé','-2',2722,20),(2722,'1',1019,789,4,0,'2008-09-25 10:24:00',0,'intervenante malade','',0,20),(2333,'1',3288,0,1,0,'2008-09-18 16:44:00',0,'','',0,20),(2334,'1',3288,0,1,4,'2008-09-18 16:44:00',0,'','-2',2333,20),(2335,'1',3288,0,1,1,'2008-09-19 12:30:00',0,'serait très bien pour bourroux un lundi après simon (même route) rappel client pour préciser l\'intervenante, le tarif et la date de la prestation.','-2',2333,20),(2338,'1',3237,597,4,0,'2008-09-18 17:11:00',0,'ELLE NOUS A RENVOYE SON AVENANT NON SIGNE CAR ON L\'ANNULE<br />\r\n<br />\r\n1ER CONTACT AVEC MME COURREDE BIEN DÉROULÉ, ELLE COMMENCE LE MARDI 23/09/08 DE 14H -18H','',0,14),(2339,'1',3225,0,4,0,'2008-09-18 17:17:00',0,'JE L\'AI TENUE INFORMÉE QUE POUR L\'INSTANT ON CONTINUE LE RECRUTEMENT','',0,14),(2340,'1',3185,0,3,1,'2008-09-19 13:00:00',0,'message a sa secrétaire pour les horaires.','-2',1454,20),(23978,'1',1396,199,4,0,'2010-01-28 15:55:00',0,'28.01: Mme KOERING aimerait avoir 2x3h de presta pdt CP de Mme KOUNLOTHAM sem. du 15.02 au 21.02. je pense à Mme ABBAS le lundi et mercredi de 13h30 à 16h30. J\'ai adressé 1 sms à Mme ABBAS à ce sujet lui demandant de me rappeler. Car parfois c\'est difficile au niveau de la compréhension.','',0,9),(23799,'0',3811,1323,4,0,'2010-01-26 10:38:00',0,'Le bilan est globalement trés positif<br />\r\nRelationnel : Bien même si pas de contact direct<br />\r\nrapidité : trés bien<br />\r\nQualité de travail : trés bien<br />\r\nMinutie : Bien<br />\r\nRespect des consignes : Bien <br />\r\n<br />\r\nRemarques particulières : RAS <br />\r\n<br />\r\nNous sommes trés satisfaits de la prestation de Madame TISSOT<br />\r\nNous espérons en sa pérennité . <br />\r\n<br />\r\nCdt<br />\r\n','',0,14),(2344,'1',2929,0,4,4,'2008-09-18 17:28:00',0,'mme cliger mess sur rép','-2',1716,20),(2345,'1',2929,0,4,4,'2008-09-19 11:00:00',1,'','-2',1716,20),(2346,'1',3282,865,7,0,'2008-09-18 17:37:00',0,'ELLE N\'A PAS PU TELEDECLARER SES HEURES CHEZ MME FOUGERAT;<br />\r\n<br />\r\nELLE Y A FAIT 2H REPASSAGE + 1H MENAGE (SOL + POUSSIERE)<br />\r\n<br />\r\nCONTENTE DE SA PRESTATION - OK POUR Y RETOURNER SI BESOIN<br />\r\n<br />\r\nELLE SOUHAITE AVOIR PLUS D\'HEURE <br />\r\nELLE VA PEUT-ETRE ACCEPTER UNE MISSION INTERIM, MAIS LUI PROPOSER QD MEME INTERVENTION','',0,14),(2347,'1',2670,489,4,0,'2008-09-18 17:47:00',0,'ELLE VA DIMINUER LE TEMPS DE PRESTATION ET CHANGER DE JOUR.<br />\r\n<br />\r\nMARDI DE 14H-16H A PARTIR DU 30/09/08 <br />\r\nANNULATION PRESTATION SEMAINE 39<br />\r\n<br />\r\nRECONFIRMER A MME CHARRIER LES CHANGEMENTS','',0,14),(2499,'1',1818,489,4,0,'2008-09-22 16:01:00',0,'MME BELGHOMARI VA REPRENDRE SON ACTIVITÉ, ELLE SOUHAITE QUE MME CHARRIER INTERVIENNE LE MARDI ET VENDREDI AM.<br />\r\n<br />\r\nMME CHARRIER DOIT S\'ARRANGER AVEC MME JADAULT POUR DÉCALER. SA PRESTATION','',0,14),(2349,'1',3210,0,3,4,'2008-09-18 17:49:00',0,'sonne dans le vide','-2',1613,20),(2350,'0',0,489,4,0,'2008-09-18 17:54:00',0,'ELLE NE SOUHAITE PLUS D\'HEURES EN SUPP CAR SON MARI ABS','',0,14),(2351,'1',3058,441,7,0,'2008-09-18 17:59:00',0,'OK POUR PRESTATION CHEZ MR CHAMPIN LE VENDREDI DE 13H30-17H30 A PARTIR DU VENDREDI 26.<br />\r\n<br />\r\nSUR PROPOSITION DE MME DANIEL,J\'AI TRANSMIS CES COORDONNÉES A MR CHAMPIN POUR QU\'IL S\'ARRANGE POUR LES CLÉS ET 1ER ENTRETIEN<br />\r\n<br />\r\nMr Champin ok après rencontre de présentation','',0,14),(2352,'1',1718,67,4,0,'2008-09-18 18:10:00',0,'IL NOUS A CONTACTE CAR TU DEVAIS LE RAPPELER AU SUJET DU CHANGEMENT D\'HORAIRE TOUS LES 15J?<br />\r\n<br />\r\nMME ALLIOT EST INTERVENU LE LUNDI 15, MAIS N\'INTERVIENDRA PAS LE LUNDI 22','',0,14),(3079,'1',3369,662,4,0,'2008-09-29 16:11:00',0,'coup foireux de mme nachar , ne s\'est pas présentée à la 1ere presta','',0,10),(2354,'1',86,836,5,0,'2008-09-18 18:44:00',0,'Première prestation. L\'intervenante n\'a pas fait les sols et n\'a presque rien fait. ','',0,2),(2355,'1',3290,0,1,0,'2008-09-19 10:55:56',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(2356,'1',3290,216,1,1,'2008-09-20 13:00:00',0,'','-2',2355,20),(2357,'1',2929,0,4,1,'2008-09-19 14:00:00',0,'bon ok pr le changement d\'intervenante','-2',1716,20),(2358,'0',0,880,7,1,'2008-09-19 12:05:56',0,'Vérification des références','-2',0,46),(2359,'0',0,880,7,1,'2008-09-19 15:00:00',1,'','-2',2358,46),(9307,'1',3998,853,7,4,'2009-02-04 09:44:00',0,'pour faire point sur 1ére presta.','-2',9306,10),(2362,'1',3189,0,3,1,'2008-10-09 14:30:00',0,'','-2',1463,20),(2363,'1',2549,0,1,1,'2008-10-07 13:05:00',0,'suite courrier mise au point ?<br />\r\nattendre retour AR<br />\r\nretour AR a eu lieu','-2',547,20),(2364,'1',3187,0,1,0,'2008-09-19 13:09:00',0,'','',0,20),(2365,'1',3187,0,1,4,'2008-10-10 16:06:00',0,'suivi satisfaction ?','-2',2364,20),(2366,'1',3287,0,3,1,'2008-10-02 14:26:00',0,'','-2',2323,20),(2367,'1',3025,0,1,4,'2008-10-08 14:00:00',0,'','-2',2066,20),(2368,'1',3025,0,1,1,'2008-09-19 13:20:00',0,'non globalement moins satisfaite que quand mme bourahla venait. Pas eu de rangements de fait. Sdb, chambre des enfants non plus. Etonné car sait que quelqu\'un d\'expérience','-2',2066,20),(2369,'1',3100,0,3,4,'2008-09-26 15:00:00',0,'','-2',644,20),(2370,'1',3288,0,1,1,'2008-09-23 15:00:00',0,'confirme la durée de 2h, presta le lun 27/10<br />\r\nprévoir avec bourroux après simon<br />\r\nest informée des conditions tarifaires','-2',2333,20),(2371,'1',2581,0,4,0,'2008-09-19 13:46:00',0,' ok presta pas gratuite si avec janez vendredi 19','',0,10),(2372,'1',1108,0,1,1,'2008-09-25 15:00:00',0,'Confirmation de la disponibilité d\'une intervenante (DAVID)<br />\r\nRDV de présentation à confirmer','-2',1504,20),(2910,'1',1224,0,4,0,'2008-09-29 12:43:00',0,'intervenante absente','',0,20),(2911,'1',1224,0,4,4,'2008-09-29 12:43:00',1,'n\'ayant aucune visibilité, on raplera la cliente dès qu\'on peut se prononcer sur la reprise de l\'intervenante','-2',2910,20),(2375,'1',2767,0,3,1,'2008-09-22 12:00:00',0,'la cliente souhaite arreter les prestations...','-2',1510,20),(2662,'1',3185,0,1,0,'2008-09-24 16:33:00',0,'le client est-il satisfait des prestations ?','',0,20),(2379,'1',3026,0,3,4,'2008-11-06 14:53:00',0,'','-2',579,20),(2380,'1',0,877,7,1,'2008-09-26 09:00:00',0,'rdv signature contrat','-2',2317,20),(2381,'1',3293,0,3,0,'2008-09-19 17:10:00',0,'4H','',0,20),(2382,'1',3293,0,3,4,'2008-09-19 17:10:00',0,'','-2',2381,20),(2383,'1',3293,0,3,1,'2008-09-22 17:10:00',0,'pas très motivé... nous recontacte si intéressé','0',2381,20),(2384,'1',3294,0,3,0,'2008-09-19 17:12:00',0,'2H, gros du ménage<br />\r\nVen si possible sinon flexible','',0,20),(2385,'1',3294,0,3,1,'2008-09-19 17:12:00',0,'rdv commercial pris le 23/09 -> reporté par Pierre au 24/09','-2',2384,20),(2386,'1',3294,0,3,3,'2008-09-24 18:30:00',0,'Ven si possible sinon flexible<br />\r\nsols, poussières, sanitaires<br />\r\n2H : faire au mieux même si c\'est insuffisant<br />\r\nprévoir RDV de présentation pour clés et consignes<br />\r\ndémarrage DQP','-2',2384,20),(2387,'1',3207,905,3,1,'2008-09-25 15:22:00',0,'RDV de présentation lundi après la prestation de perfectionnement<br />\r\nDémarrage le lendemain','-2',1604,20),(2388,'1',2480,840,4,0,'2008-09-19 17:40:00',0,'absente la clente à laissé un mess disant qu\'elle n\'avait pas été prévenu de l\'abs de Janez','',0,10),(2389,'1',2480,840,4,4,'2008-09-19 17:41:00',0,'désolé pour abs de jeudi, janez surement absente deff, nous recrutons de nouveau','-2',2388,10),(2390,'1',1757,501,5,0,'2008-09-19 17:46:00',0,'Pb en général, choses jamais déplacés, pièces oubliées, sac aspi mal mis, ne demande pas de produit qd ils sont sur le point d\'être finis.','',0,10),(2391,'1',3026,0,3,1,'2008-09-19 17:56:00',0,'va voir la concurrence. voir dans quelques mois','-2',579,20),(5352,'1',2632,0,4,0,'2008-11-07 11:57:00',0,'11/11 férié ','',0,20),(2599,'1',2811,0,1,0,'2008-09-24 09:18:17',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(2597,'1',0,877,7,1,'2008-09-24 18:36:00',0,'2 références fournies','-2',2312,20),(2395,'1',0,812,7,1,'2008-09-19 18:14:00',0,'ok bien passé, prob de communication entre mr laganne et mme hawari (rangement ok , coin litigieux = vêtement, posé en vrac) n\'ose pas prendre des initiatives. bien passé bourroux montre conseils. voir chez paire comment se passe','-2',2223,20),(2396,'1',2060,0,1,0,'2008-09-19 18:22:00',0,'ami de cartault pour le jeudi matin 3h','',0,20),(2397,'1',2060,0,1,4,'2008-09-24 19:23:00',0,'','-2',2396,20),(2399,'1',3083,719,5,0,'2008-09-22 13:28:00',0,'aspi mal passe','',0,9),(2403,'0',2962,827,4,0,'2008-09-16 10:00:00',0,'','',0,30),(2488,'1',2448,0,4,0,'2008-09-22 15:02:00',0,'le client demande l\'annulation de la prestation du vendredi 26/09','',0,20),(3276,'1',2762,741,7,0,'2008-09-30 14:00:00',0,'','-2',0,31),(3277,'1',2762,741,7,6,'2008-09-30 14:00:00',0,'','1',3276,31),(2432,'1',2621,639,7,0,'2008-09-18 14:00:00',0,'','-2',0,31),(2433,'1',2621,639,7,6,'2008-09-18 14:00:00',0,'','1',2432,31),(2434,'1',2378,625,7,0,'2008-09-16 14:00:00',0,'','-2',0,31),(2435,'1',2378,625,7,6,'2008-09-16 14:00:00',0,'','1',2434,31),(2436,'1',3199,860,7,0,'2008-09-19 14:00:00',0,'','-2',0,31),(2437,'1',3199,860,7,1,'2008-09-19 14:00:00',0,'','-1',2436,31),(2438,'1',0,780,7,1,'2008-09-21 21:09:00',0,'','1',2416,31),(2439,'1',3235,0,1,0,'2008-09-22 08:26:00',0,'Très mécontente de la prestation de Mme Moisan. ne la veut plus.<br />\r\nJe ne lui ai pas facturé cette prestation de 1,5h du 19 septembre','',0,14),(2440,'1',1676,0,1,0,'2008-09-22 09:12:23',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(2441,'1',1676,216,1,1,'2008-09-23 13:00:00',0,'ok','-2',2440,20),(2442,'1',1778,0,4,0,'2008-09-22 09:38:00',0,'mess le 22/09 9h 37 janez abste auj','',0,10),(2443,'0',0,884,7,1,'2008-09-22 09:41:37',0,'Vérification des références','-2',0,44),(2445,'1',1240,204,4,0,'2008-09-22 09:48:00',0,'Monsieur<br />\r\n <br />\r\nabsents la semaine 39 et 40. Mail envoyé par le client le 19/09<br />\r\n <br />\r\n<br />\r\n','',0,14),(2478,'1',1240,204,4,0,'2008-09-22 14:21:00',0,'MESSAGE SUR SON RÉPONDEUR POUR PRÉVENIR ABS DES CHEVRIERS','',0,14),(2447,'1',2102,131,4,0,'2008-09-22 09:52:00',0,'Bonjour,<br />\r\nJe souhaite suspendre la prestation de ménage le lundi 06 octobre car je pars en vacances.<br />\r\nY voyez-vous un inconvénient?<br />\r\nElle reprendrait le 13-10-2008, jour où je rentre de vacances vers 12H. <br />\r\n <br />\r\nJe mets un message pour Madame Batard dans le cahier.<br />\r\n <br />\r\nA priori c\'est la dernière suspension pour l\'année.<br />\r\nCordialement.<br />\r\nMartine Hémon<br />\r\n18 rue des Montgolfières<br />\r\nVertou<br />\r\ntel : 02 51 79 03 03<br />\r\nmob : 06 01 90 51 81<br />\r\nemail : hemon.martine@neuf.fr<br />\r\n','',0,14),(2449,'1',0,421,4,0,'2008-09-22 10:04:00',0,'monsieur<br />\r\n <br />\r\nje vous informe que j\'ai fais 2.5 heures de plus que les 7 heures hebdo chez verreau .<br />\r\n <br />\r\nde plus , et c\'est un oubli de part, j\'avais fais 1 h de repassage chez vigneron le 2 septembre dernier et 1.5 h de plus ce jour-19 septembre-<br />\r\n <br />\r\nsinon tout va bien<br />\r\n <br />\r\nj\'espère qu\'il en est de meme pour vous et votre femme . prenez soin de vous<br />\r\n <br />\r\nbon courage<br />\r\n <br />\r\nvalérie PEAN<br />\r\n <br />\r\nPS : bien recu le bulletin n°3?<br />\r\n','',0,14),(2450,'0',0,885,7,1,'2008-09-22 10:15:11',0,'Vérification des références','-2',0,30),(2451,'0',0,885,7,1,'2008-09-22 15:00:00',1,'','-2',2450,30),(2453,'1',2101,0,4,0,'2008-09-22 10:45:00',0,'intervenante malade','',0,20),(2454,'1',2101,828,4,1,'2008-09-22 10:45:00',0,'ok informée','-2',2453,20),(2455,'1',1224,828,4,0,'2008-09-22 10:46:00',0,'intervenante malade','',0,20),(2456,'1',1224,828,4,1,'2008-09-22 10:46:00',0,'ok,tenir informée pour jeudi<br />\r\ntoujours le doute concernant les boucles d\'oreille','-2',2455,20),(2457,'1',1121,864,7,0,'2008-09-22 10:50:00',0,'Suite aux presta appel de la clt','',0,10),(2458,'1',1121,864,7,1,'2008-09-22 10:51:00',0,'Cliente satisfaite. MME Komoroska doit avoir du mal à lire le français les consignes sont pas toujours suivis (draps sur le lit). prèvoir un ctrl.','0',2457,10),(2459,'1',1876,812,4,0,'2008-09-22 11:08:00',0,'reprise des prestations','',0,20),(2460,'1',0,812,4,2,'2008-09-22 11:10:00',0,'envoyer plan','-2',2459,20),(2461,'1',1038,0,4,0,'2008-09-22 11:12:00',0,' le 22/09 Mme letheutre souhaite changer de fdm pour abce de Souchard elle souhaite mardi ou jeudi matin','',0,10),(2462,'1',1170,0,4,0,'2008-09-22 11:25:00',0,'Es malade le 22/09 ok Mr cornu','',0,10),(2463,'1',2749,818,4,1,'2008-09-23 11:20:00',0,'prestations les mercredi de 13h à 15h','-2',2295,20),(2464,'1',2260,0,4,0,'2008-09-22 11:27:00',0,'Es malade ce matin Msg 10h','',0,10),(2466,'1',1224,0,4,4,'2008-09-23 11:33:00',0,'reprise de Gojon lundi normalement','-2',2455,20),(2467,'1',2754,0,4,0,'2008-09-22 11:40:00',0,'en plus du mrdi et du jeudi elle souhaite deux h de plus le merc 9h à 11h en oct décaler lemaire Eric à 12h','',0,10),(2468,'1',0,828,7,0,'2008-09-22 11:41:00',0,'reprise maladie','',0,20),(2469,'1',0,828,7,1,'2008-09-26 17:41:00',0,'reprise lundi','-2',2468,20),(2470,'0',0,886,7,1,'2008-09-22 11:44:35',0,'Vérification des références','-2',0,30),(2471,'0',0,886,7,1,'2008-09-22 15:00:00',1,'','-2',2470,30),(2474,'0',0,888,7,1,'2008-09-22 13:52:11',0,'Vérification des références','-2',0,14),(2476,'1',3308,680,4,0,'2008-09-22 13:53:00',0,'démarrage presta serena le jeudi 2 octobre','',0,20),(2477,'1',3308,680,4,1,'2008-09-22 14:53:00',0,'confirmer et indiquer que ça ne démarre que le 2/10','-2',2476,20),(6707,'1',0,421,4,0,'2008-12-04 08:20:00',0,'Absente ce matin - Bronchite. Va chez le docteur à 10h; Rappelle à suivre pour arrêt de travail ?','',0,14),(2479,'1',2199,0,1,0,'2008-09-22 14:22:00',0,'PB DE FACTURATION :<br />\r\n<br />\r\n1- FACTURATION LE 9 ET 10 SEPTEMBRE ALORS QUE MME BOURREAU INTERVIENT LE MARDI DONC ANNULER LE 10<br />\r\n<br />\r\n2- MME BOURREAU NE RESTE QUE 2H30 AU LIEU DE 3H (VERIFIER POUR LE 9 ET LE 16 SEPTEMBRE)','',0,14),(2502,'1',3235,0,4,0,'2008-09-22 16:48:00',0,'MESSAGE SUR SON REPONDEUR POUR SAVOIR QUAND ELLE SOUHAITAIT SA PRESTATION ET SA RENCONTRE AVEC MLLE LEBOUEDEC','',0,14),(2481,'1',3310,0,3,0,'2008-09-22 14:52:00',0,'3H<br />\r\nok pour le MER mais souhaite passer au MAR si une opportunité se présente','',0,20),(2482,'1',3310,0,3,4,'2008-09-22 14:53:00',0,'','-2',2481,20),(2483,'1',3310,0,3,4,'2008-09-22 18:00:00',0,'','-2',2481,20),(2484,'1',3311,0,3,0,'2008-09-22 14:55:00',0,'5H ou 3H+2H','',0,20),(2485,'1',3311,0,3,4,'2008-09-22 14:55:00',0,'','-2',2484,20),(2486,'1',3311,0,3,4,'2008-09-22 18:00:00',0,'','-2',2484,20),(2487,'1',2101,828,4,4,'2008-09-23 14:57:00',0,'reprise lundi prochain normalement ','-2',2453,20),(2489,'1',2448,0,4,4,'2008-09-22 15:03:00',0,'ok, bien pris en compte','-2',2488,20),(2490,'1',658,811,1,0,'2008-09-22 15:03:00',0,'PB DE FACTURATION<br />\r\nMME LEGALL N\'INTERVIENT NQUE DE 9H30-11H LE VENDREDI','',0,14),(2491,'1',3312,0,3,0,'2008-09-22 15:20:00',0,'devis 2H','',0,20),(2492,'1',3312,0,3,1,'2008-09-22 15:20:00',0,'RDV MER 24/09 18H15 -> annulé a posteriori par la cliente','-2',2491,20),(2493,'1',3312,0,3,4,'2008-10-02 13:48:00',0,'','-2',2491,20),(23797,'1',2911,836,4,0,'2010-01-26 09:36:00',0,'Msg laissé sur port cliente pour informer abs mme Pereira le 26/01','',0,2),(2497,'1',3314,0,3,4,'2008-09-22 15:53:00',0,'','-2',2496,20),(2498,'1',3314,0,3,1,'2008-09-22 18:00:00',0,'en invalidité avec son mari, donc non-éligible ni à la réduction fiscale, ni au crédit d\'impôts.<br />\r\n','-2',2496,20),(3204,'1',2706,0,1,0,'2008-10-02 15:14:00',0,'','',0,20),(3205,'1',2706,0,1,1,'2008-10-02 15:15:00',0,'La cliente souhaite savoir quand elle aura droit aux 3H offertes.<br />\r\nLe geste commercial de départ était ponctuel, car BENAIMECHE bénéficiait de dispo PARF.','-2',3204,20),(2503,'1',3102,888,1,0,'2008-09-22 16:55:00',0,'1ER CONTACT PRÉVU LE MERCREDI 24/09/08 A 14H30 POUR ENSUITE PRESTATION TOUS LES VENDREDI','',0,14),(2507,'0',0,250,4,0,'2008-09-22 17:12:00',0,'CONTACT POUR SAVOIR SI ELLE SERAIT INTÉRESSÉE POUR UN NOUVEAU CLIENT 4H<br />\r\n<br />\r\nPAS ACTUELLEMENT CAR ELLE A DÉJÀ UN CLIENT PARTICULIER;','',0,14),(2508,'1',3239,0,1,0,'2008-09-22 17:24:00',0,'OK POUR RENCONTRER MME GUY<br />\r\n<br />\r\nJE DONNE LE TEL A MME GUY POUR QU\'ELLE CONVIENNE DU RDV ENSEMBLE<br />\r\n<br />\r\nLA 1ERE SEMAINE MME VIDOT SOUHAITE 8H DE MENAGE PUIS 6H','',0,14),(2510,'1',2492,0,4,0,'2008-09-22 17:32:00',0,'salumu vient mardi ok','',0,10),(2511,'1',1767,0,4,0,'2008-10-02 17:37:00',0,'Prévoir un changement d\'inter car BOURROUX préfère ne pas garder la prestation...','',0,20),(2512,'1',1767,0,4,1,'2008-10-09 17:38:00',0,'Prévoir un intervenant et appeler SERENA.<br />\r\nIndiquer que BOURROUX n\'a plus de disponibilités à l\'échéance du contrat (au 16/10).','-2',2511,20),(2513,'1',2060,371,5,0,'2008-09-22 17:40:00',0,'','',0,20),(2514,'0',0,890,7,1,'2008-09-22 17:41:34',0,'Vérification des références','-2',0,2),(2515,'0',0,890,7,1,'2008-09-22 15:00:00',1,'','-2',2514,2),(2516,'1',2060,0,5,1,'2008-09-22 17:40:00',0,'l\'intervenante nous indique que le client a tendance à manquer de tact par occasion, et qu\'il fait reproches qui lui semble injustifiés.','-2',2513,20),(3964,'1',1766,855,4,0,'2008-10-14 18:11:00',0,'Mme LUITOT annule prestation du 30/10 et souhaite à la place le 28/10.<br />\r\nMme PEIGNE n\'a aucune possibilité pour changer<br />\r\non essaie de trouver qq\'un sans garantie','',0,14),(2523,'1',3293,0,3,1,'2008-10-08 15:09:00',0,'Non, la demande n\'est plus d\'actualité.','-2',2381,20),(2524,'1',3310,0,3,1,'2008-09-23 11:00:00',0,'3H/sem, recherche quelqu\'un de confiance avant tout : proposer une intervenante ayant de l\'ancienneté.<br />\r\nRDV le LUN 29/09 à 19H','-2',2481,20),(2525,'1',3311,0,3,1,'2008-09-23 12:30:00',0,'soit 5h, soit 3h+2h.<br />\r\nDoit se décider avec sa mère, puisqu\'elle doivent partager les frais.<br />\r\nNous recontactera à l\'agence.','-2',2484,20),(6270,'1',1663,0,4,0,'2008-11-25 18:20:00',0,'Elle ne peut pas le matin, donc elle décale 1ere prestation le mercredi 17/12/08 de 14h à 18h.<br />\r\n<br />\r\nConfirmé avec Mme Grapin.','',0,14),(2528,'1',1313,0,4,4,'2008-09-22 18:24:00',0,'prestas le mardi de 9h à 11h30','-2',2008,20),(2529,'1',2813,0,4,0,'2008-09-22 18:26:00',0,'presta ce vendredi ?','',0,20),(2530,'1',2813,0,4,1,'2008-09-22 18:26:00',0,'aucun changement à prévoir','-2',2529,20),(2531,'0',0,892,7,1,'2008-09-22 18:28:26',0,'Vérification des références','-2',0,44),(2532,'0',0,892,7,1,'2008-09-22 15:00:00',1,'','-2',2531,44),(6269,'1',0,789,7,5,'2008-11-26 14:13:00',0,'prévoir email avec adresse et informations clients<br />\r\nOk<br />\r\n','-2',6215,20),(2535,'0',658,0,4,0,'2008-09-23 09:02:00',0,'Greve de tram : mme Vilain interviendra mercredi ','',0,14),(2536,'1',3238,475,4,0,'2008-09-23 09:03:00',0,'client absent aujourd\'hui. Sa clé est sous la roue arrière de son scooter. L\'alarme de la maison est à droite en entrant : code = 08 03 off 0<br />\r\n<br />\r\nDu faite de la greve, mme pichot ne pourra peut-être y aller que demain ','',0,14),(2568,'1',3238,475,4,0,'2008-09-23 13:44:00',0,'MLLE PICHOT INTERVIENDRA MERCREDI 24/09 AU LIEU DU MARDI 23/09 (GREVE DES BUS)<br />\r\n<br />\r\nMR COUTECHOUX GLOBELEMENT CONTENT DE SA PRESTATION, QUELQUES PETITES CHOSES A REVOIR (VIDER POUBELLE SDB)<br />\r\nOK POUR CONTINUER AVEC ELLE.','',0,14),(2538,'1',2112,0,4,0,'2008-09-23 09:38:00',0,'Brahmi remplace desousa le 23/09 pour le ménage MGS 9h 38','',0,10),(2539,'0',0,894,7,1,'2008-09-23 09:53:55',0,'Vérification des références','-2',0,11),(2540,'0',0,894,7,1,'2008-09-23 15:00:00',1,'','-2',2539,11),(2541,'1',2492,0,4,0,'2008-09-23 10:03:00',0,'le 23 marchais annule presta du jour pour raison maladie accepte d\'être facturer','',0,10),(2542,'1',2009,828,4,0,'2008-09-23 10:29:00',0,'intervenante absente cette semaine','',0,20),(2543,'1',2009,0,4,4,'2008-09-23 10:30:00',0,'reprise dès lundi prochain','-2',2542,20),(2545,'1',3165,0,4,0,'2008-09-23 10:47:00',0,'intervenante absente cette semaine','',0,20),(2546,'1',3165,0,4,4,'2008-09-23 16:00:00',0,'pas de repondeur','-2',2545,20),(2547,'1',2632,680,4,0,'2008-09-23 10:47:00',0,'intervenante absente cet après-midi : pb personnel, doit consulter un medecin','',0,20),(2548,'1',2632,680,4,1,'2008-09-23 10:48:00',0,'souhaite un remplacement si arret','-1',2547,20),(2549,'1',1559,253,4,0,'2008-09-23 09:06:00',0,'Mme masurais ne peut y aller aujourd\'hui. Proposer sa venue vendredi prochain','',0,14),(2566,'1',1559,253,4,0,'2008-09-23 13:26:00',0,'J\'AI PRÉVENUE MR BORE, ON DONNE LEUR N° DE TEL A MME MASURAIS POUR QU\'ILS CONVIENNNENT ENSEMBLE DE L\'HEURE DE LA PRESTATION VENDREDI 26/09/08 EN REMPLACEMENT DU MARDI 23/09/08<br />\r\n<br />\r\n<br />\r\nMME MASURAIS VA LES CONTACTER POUR PREVOIR REMPLACEMENT','',0,14),(2551,'1',0,421,4,0,'2008-09-23 10:52:00',0,'ses clients ne veulent pas de remplacements pour le 26/9','',0,14),(2552,'1',3310,789,3,1,'2008-09-30 15:13:00',0,'ok pour le démarrage le MER 08 OCT','-2',2481,20),(2553,'1',0,895,7,1,'2008-09-23 11:30:23',0,'Vérification des références','-2',0,10),(2554,'1',0,895,7,1,'2008-09-23 15:00:00',1,'','-2',2553,10),(2555,'1',2217,0,4,0,'2008-09-23 11:34:00',0,'intervenante absente pour la semaine','',0,20),(2556,'1',2217,0,4,4,'2008-09-23 11:37:00',0,'reprise prévue lundi prochain','-2',2555,20),(2557,'1',3318,0,1,1,'2008-09-23 12:37:00',0,'saint-orens<br />\r\nvendredi en fin de journée<br />\r\ngojon ?<br />\r\ndémarrage dès que possible<br />\r\napler à partir de 18H','-2',2520,20),(2558,'1',2101,0,4,4,'2008-09-26 15:04:00',0,'reprise lundi','-2',2453,20),(2559,'1',1224,0,4,1,'2008-09-26 15:06:00',0,'reprise lundi','-2',2455,20),(2560,'1',2217,0,4,1,'2008-09-26 18:54:00',0,'reprise lundi ok','-2',2555,20),(2561,'1',2009,0,4,1,'2008-09-26 15:37:00',0,'reprise lundi','-2',2542,20),(2562,'1',3162,0,4,4,'2008-09-23 11:59:00',0,'reprise dès lundi prochain','-2',2544,20),(2691,'1',3162,0,4,1,'2008-09-26 16:08:00',0,'reprise lundi','-2',2544,20),(2745,'1',3165,0,4,4,'2008-09-25 12:50:00',0,'pas de repondeur','-2',2545,20),(2564,'1',2632,0,4,4,'2008-09-24 13:19:00',0,'pas de remplacement possible','-2',2547,20),(2565,'1',0,812,4,1,'2008-09-23 13:21:00',1,'vérifier plan','-2',2459,20),(2567,'1',2199,493,4,0,'2008-09-23 13:31:00',0,'MLLE FORGET N\'A PAS PU INTERVENIR AUJOURD\'HUI MARDI 23/09 A CAUSE DE LA GREVE DES BUS. <br />\r\n<br />\r\n<br />\r\n','',0,14),(2756,'0',3239,0,4,0,'2008-09-25 14:49:00',0,'JE L\'AI TENUE INFORMÉE QU\'ON RECRUTAIT MAIS QUE POUR L\'INSTANT ON AVAIT PERSONNE<br />\r\n<br />\r\nELLE VA CHERCHER DE SON COTE NOUS RECONTACTE SI ELLE TROUVE QQUN ENTRE TPS.','',0,14),(2571,'1',3223,888,4,0,'2008-09-23 14:00:00',0,'DEBUT PRESTATION JEUDI 25/09/08<br />\r\nINTERVENTION DE 8H30-11H30 SEMAINE PAIRE<br />\r\n<br />\r\nINTERVENTION DE 13H45-16H45 SEMAINE IMPAIRE','',0,14),(2572,'0',86,12,5,0,'2008-09-23 14:22:00',0,'mail du client<br />\r\n<br />\r\nComme mon mari vous l\'indiquait par téléphone, voici les factures de France Telecom où il apparaît très nettement que Mme Bouchama a utilisé notre téléphone pour passer des appels personnels durant son temps de travail.<br />\r\n<br />\r\nA priori, elle y est allé crescendo et, se rendant compte que nous n\'épluchions pas nos factures, s\'est sentie à l\'aise jusqu\'à passer 50 mns au téléphone !<br />\r\n<br />\r\nCela soulève plusieurs problèmes :<br />\r\n<br />\r\n1) Elle a profité de notre téléphone à notre insu, preuve d\'une mentalité douteuse, je me demande ce qu\'elle a bien pu faire d\'autre dans mon domicile ?<br />\r\n2) J\'ai payé des prestations de ménage à raison de 3h par semaine, hors quand on passe autant de temps au téléphone, le temps accordé au ménage s\'en trouve forcément réduit.<br />\r\n3) Cela me conforte dans l\'appréciation que nous avions de ses prestations, et vous en avez aussi la preuve par l\'image.<br />\r\n4) Nous nous sentons floués ! Nous sommes outrés ! Ce manque de respect est proprement scandaleux !<br />\r\n<br />\r\nJe reste dans l\'attente de vos remarques car le préjudice subit est fort important (je ne parle même pas de notre appréhension à recruter quelqu\'un d\'autre en qui nous pourrons avoir confiance à l\'avenir).<br />\r\n<br />\r\nCordialement,<br />\r\nSaliha Maton<br />\r\n','',0,2),(2573,'0',3058,0,1,0,'2008-09-23 14:26:00',0,'PB DE FACTURATION TU DEVAIS ANNULER PRESTA MME PICHOT<br />\r\nAVOIR A FAIRE<br />\r\n<br />\r\nOK POUR MME DANIEL','',0,14),(2576,'1',0,888,7,0,'2008-09-23 15:05:00',0,'ELLE VIENT SIGNER SON CONTRAT DEMAIN AM<br />\r\nELLE NOUS TIENDRA AU COURANT DE SES HORAIRES CHEZ MME BOUDER','',0,14),(2581,'1',3288,0,1,2,'2008-09-23 15:38:00',0,'bon de commande envoyé','-2',2333,20),(2580,'1',3288,371,1,1,'2008-10-21 14:21:00',0,'convenir d\'une de remise de clés, ou de la présence du client.<br />\r\npresta vers 14h15.<br />\r\n<br />\r\nLa cliente remettre la clé à bourroux vers 14h15, 14h30','-2',2333,20),(2579,'1',1055,109,4,0,'2008-09-23 15:21:00',0,'MME MATONDO N\'A PAS PU SE PRESENTER<br />\r\nREMPLACEMENT JEUDI 25/09 A 10H','',0,14),(2582,'1',3311,0,3,4,'2008-10-09 15:01:00',0,'toujours d\'actualité?','-2',2484,20),(2583,'1',3318,828,1,1,'2008-09-25 18:00:00',0,'gojon ok','-2',2520,20),(2584,'1',1610,0,4,0,'2008-09-23 16:04:00',0,'Es malade cette sem elle veut remplacement jeudi 25 ou vdi 26h','',0,10),(2585,'1',1170,0,4,0,'2008-09-23 16:11:00',0,'Es arrétée jusqu\'a vendredi 26 ok','',0,10),(2586,'1',809,0,4,0,'2008-09-23 16:12:00',0,'Es malade arret jussu\'au 26 ok Mr VARLET','',0,10),(2587,'0',2586,0,4,0,'2008-09-23 16:15:00',0,'Es malade arret jussu\'au 26 ok MME BOURGES','',0,10),(2588,'1',1598,0,4,0,'2008-09-23 16:28:00',0,'OK Vendredi 26/à 8h 30 pour indications','',0,10),(2589,'0',2733,0,4,0,'2008-09-23 16:39:00',0,'dernière presta le 27 oct à la demande du client','',0,10),(2590,'1',3190,0,4,0,'2008-09-23 16:43:00',0,'annule presta du 30 sept du 7 oct et du 14 oct ','',0,10),(2591,'0',2115,0,4,0,'2008-09-23 16:52:00',0,'Msg desou malade cette semaine le 23 /09 16h 52','',0,10),(2592,'1',2199,865,4,0,'2008-09-23 16:57:00',0,'ok pour intervention de Mlle François demain mercredi 24/09/08 de 15h - 18h','',0,14),(2594,'1',3142,865,1,0,'2008-09-23 17:06:00',0,'MESSAGE RÉPONDEUR POUR LA PRÉVENIR QU\'ON AVAIT TROUVE MLLE FRANÇOIS POUR INTERVENIR CHEZ ELLE LE MARDI MATIN DE 8H30 - 10H30','',0,14),(2595,'1',3335,237,4,0,'2008-09-23 18:05:00',0,'1ER CONTACT MERCREDI 24/09 + RÉCEPTION DES CLES','',0,14),(2596,'1',2792,865,4,0,'2008-09-23 18:22:00',0,'DEBUT PRESTATION 1/10/08 DE 9H30-12H<br />\r\nILS SERONTS PRESENTS','',0,14),(2600,'1',2811,728,1,4,'2008-10-14 11:56:00',0,'','-2',2599,20),(2601,'1',963,0,4,0,'2008-09-24 09:28:00',0,'Presta du 30 décalé de 14h à 17h MSG ','',0,10),(2602,'1',0,896,7,1,'2008-09-24 09:38:14',0,'Vérification des références','-2',0,10),(2603,'1',0,896,7,1,'2008-09-24 15:00:00',1,'','-2',2602,10),(2604,'1',1111,0,4,0,'2008-09-24 09:41:00',0,'Litige sur sa facture','',0,14),(2605,'1',1111,0,4,1,'2008-09-24 14:42:00',1,'','-2',2604,14),(2606,'1',3226,67,1,0,'2008-09-24 09:43:00',0,'pas ok pour mercredi de 15h15 - 17h45<br />\r\npréfère le lundi tous les 15j jusqu\'à ce que Mme ALLIOT soit disponible.','',0,14),(2608,'0',0,897,7,1,'2008-09-24 09:45:22',0,'Vérification des références','-2',0,10),(2610,'1',3130,855,1,0,'2008-09-24 09:45:00',0,'très contente de la prestation<br />\r\nbon contact, bon relationnel de la salariée, travail efficace','',0,14),(3518,'1',3237,597,4,0,'2008-10-07 18:18:00',0,'Cliente prévenue arrêt Mme GUICHETEAU, déçue car en était contente.<br />\r\nLa tenir informé du recrutement','',0,14),(2613,'1',0,898,7,1,'2008-09-24 09:49:00',0,'RDV JEUDI 25/09 A 13H30POUR SIGNATURE CONTRAT','',0,14),(2758,'1',3235,0,4,0,'2008-09-25 15:05:00',0,'1ere rencontre le lundi 29/09 à 17h30 pour prestation de 1h30 les lundi. <br />\r\n1ére prestation : mardi 30/09/08 14h-15h30<br />\r\n<br />\r\npersonne exigeante, qui souhaite un peu d\'initiative<br />\r\n<br />\r\n','',0,14),(2616,'1',0,441,4,0,'2008-09-24 09:53:00',0,'Annuler prestation chez lardiere jeudi','',0,14),(2618,'1',2769,680,4,0,'2008-09-24 10:15:00',0,'intervenante en arret maladie pour la semaine','',0,20),(2619,'1',2769,680,4,1,'2008-09-24 10:15:00',0,'la cliente fait part de son embarras face aux indisponibilités récurrentes de l\'intervenante<br />\r\nsouhaite envisager un changement d\'intervenant','-2',2618,20),(2620,'1',2769,0,4,1,'2008-09-26 10:16:00',1,'','-2',2618,20),(2621,'1',2706,680,4,0,'2008-09-24 10:19:00',0,'intervenante en arret maladie pour la semaine','',0,20),(2622,'1',2706,680,4,4,'2008-09-24 18:19:00',0,'on la tient informée si on trouve une remplacente, car pour l\'instant rien de conconcluant','-2',2621,20),(2624,'1',2583,680,4,4,'2008-09-24 18:21:00',0,'j\'ai indiqué à la cliente que nous avons peut-être une remplacente à lui proposer d\'ici quelques jours.','-2',2623,20),(2775,'1',711,811,4,0,'2008-09-25 16:05:00',0,'OK POUR INTERVENTION DE 10H-13H CHEZ MR POGU','',0,14),(2627,'0',0,899,7,1,'2008-09-24 11:31:48',0,'Vérification des références','-2',0,23),(2629,'0',0,900,7,1,'2008-09-24 11:47:01',0,'Vérification des références','-2',0,46),(2630,'0',0,900,7,1,'2008-09-24 15:00:00',1,'','-2',2629,46),(3041,'0',2560,0,4,0,'2008-10-01 09:08:00',0,'le 01/10 8h 55 Dias voit son dentiste ce matin report presta vdi TBC','',0,10),(2633,'0',0,901,7,1,'2008-09-24 12:13:28',0,'Vérification des références','-2',0,44),(2634,'0',0,901,7,1,'2008-09-24 15:00:00',1,'','-2',2633,44),(2635,'1',2021,789,4,0,'2008-09-24 12:28:00',0,'intervenante indisposée, absente pour la journée','',0,20),(2636,'1',2021,789,4,1,'2008-09-24 13:29:00',0,'souhaite un remplacement dans la semaine','-2',2635,20),(2637,'1',1794,413,5,0,'2008-09-24 11:40:00',0,'Mme Barbry ne supporte plus le comportement de mme Boucherrab fait tout le temps des remarques concernant le rangement de la maison, dit qu\'elle n\'a pas le temps de faire telle chose car a perdu du temps à ranger la maison. La cliente dit que c\'est dommage car elle travaille très bien. Demande un changement d\'intervenante.','',0,2),(2639,'1',3043,0,1,1,'2008-10-09 14:09:00',0,'si facture non-réglée, apler pour relancer.<br />\r\nAppel ok. Elle nous fait parvenir le règlement le plus rapidement possible.','-2',2638,20),(2640,'0',0,825,7,0,'2008-09-24 13:26:00',0,'NOUS A RETOURNE CE JOUR SON REÇU POUR SOLDE DE TOUT COMPTE','',0,14),(2641,'1',0,855,7,0,'2008-09-24 13:27:00',0,'NOUS A RETOURNE PAR COURRIER CE JOUR SON AVENANT','',0,14),(5059,'1',1757,943,7,6,'2008-10-23 09:05:00',0,'explication des consignes/ 2ème ctrl fin de presta. pas de prob.','0',4405,10),(6475,'0',1762,0,5,0,'2008-12-01 12:53:00',0,'malgré les recommandations à l\'intervenante, la cliente demeure assez insatisfaite car carolle ne prend pas en compte les consignes (table en verre nettoyée avec éponge, vaisselle sorti du lave vaisselle mais non rangée, poussière et escalier non faits et sols moyen !!! je fait un point qualité le 04.12','',0,9),(2645,'0',2897,900,4,0,'2008-09-25 13:51:00',0,'MISE EN PLACE MME DEMARQUOIS SUITE DEMISSION MARIA','',0,46),(2651,'1',2942,253,4,0,'2008-09-24 15:21:00',0,'elle souhaite garder son vendredi, elle ok pour décaler ses horaires mais pas de jour.<br />\r\nMr BORE NE PEUT PAS DÉCALER AU VENDREDI','',0,14),(2652,'1',3102,888,4,0,'2008-09-24 15:38:00',0,'prestation le vendredi de Mme GRAPIN<br />\r\nsemaine paire : 9h30 - 11h30<br />\r\nsemaine impaire : 15h -17h','',0,14),(2779,'1',2199,865,4,0,'2008-09-25 16:31:00',0,'contente de la prestation de Mlle FRANCOIS<br />\r\n<br />\r\nElle arrête les prestations à partir d\'aujourd\'hui car elle va partir souhaite savoir pour la facture si possibilité de l\'avoir avant.','',0,14),(2660,'1',3124,0,1,0,'2008-09-24 16:30:00',0,'le client est-il satisfait des prestations ?','',0,20),(2661,'1',3124,0,1,4,'2008-10-08 14:47:00',0,'','-2',2660,20),(2663,'1',3185,0,1,4,'2008-10-08 14:50:00',0,'pas de répondeur','-2',2662,20),(2664,'1',2429,0,4,0,'2008-09-24 16:54:00',0,'pb car qqun devait venir aujourd\'hui et personne ne s\'est présentée<br />\r\n<br />\r\nne souhaite plus le mercredi matin pour l\'instant<br />\r\n<br />\r\ngarde toujours Mme MOISAN aujourde\'hui car très satisfaite du travail','',0,14),(2666,'1',0,811,4,0,'2008-09-24 16:58:00',0,'message répondeur pour proposer prestation Mme FRUCHET','',0,14),(2667,'0',2586,0,4,0,'2008-09-24 17:21:00',0,'pas poss de remplmt cette sem MSG le 24/ 17h 30<br />\r\n','',0,10),(2668,'1',1610,0,4,0,'2008-09-24 17:23:00',0,'pas remplacement cette sem MSG ','',0,10),(2669,'1',2583,605,4,1,'2008-10-02 12:00:00',0,'remplacente dispo','-2',2623,20),(2670,'1',3348,0,3,0,'2008-09-24 18:34:00',0,'','',0,20),(2671,'1',3348,0,3,4,'2008-09-24 18:34:00',0,'trop loin -> abandon','-2',2670,20),(2673,'1',0,680,7,4,'2008-09-23 10:12:00',0,'arret maladie jusqu\'à la fin de la semaine<br />\r\ndoit passer d\'autres examens et radios','-2',2672,20),(2674,'1',0,680,7,1,'2008-09-24 18:12:00',0,'attend les résultats de l\'analyse des radios','-2',2672,20),(2675,'1',0,877,7,1,'2008-09-25 14:07:00',0,'Pierre et vancances : ok, bon élément<br />\r\nLa gouvernante la connaissait, a travaillé plusieurs saisons en extra les samedi lors des surcroits d\'activité','-2',2312,20),(3201,'1',3287,0,3,4,'2008-10-09 14:52:00',0,'','-2',2323,20),(2676,'1',2060,0,1,1,'2008-09-25 18:00:00',0,'a recommandé les services de BOURROUX auprès de son ami<br />\r\ncommunique le numéro de mobile à son ami (fer à cheval)','-2',2396,20),(2677,'1',2081,0,2,1,'2009-01-26 16:25:00',0,'elle est intéressé.<br />\r\nTRES BIEN POUR GAIGNARD<br />\r\nLa recontacter 1ère semaine février (Jeudi ou vendredi)','-2',868,20),(2678,'1',2534,0,4,0,'2008-09-24 19:33:00',0,'0K pour Rv avec Frementain jeudi 25 à 11H pour début presta vdrdi am','',0,10),(2679,'1',3209,0,3,1,'2009-02-24 12:48:00',0,'non plus besoin<br />\r\n','-2',1609,20),(2681,'1',3349,0,1,0,'2008-09-24 20:59:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2682,'1',3349,845,1,1,'2008-09-25 13:00:00',1,'','-2',2681,26),(2683,'1',3286,0,1,3,'2008-09-22 19:30:00',0,'lun en fin d\'aprem idealement (14-17)<br />\r\n3h m/r<br />\r\nprevoir rdv de presentation<br />\r\ndemarrage pour le 06/10','-2',2320,20),(2686,'1',2539,0,4,0,'2008-09-25 09:04:00',0,'','',0,20),(2687,'1',2539,0,4,1,'2008-09-26 18:05:00',0,'arrêt bien pris en compte mais pas possible avant mardi','-2',2686,20),(2688,'1',3350,0,3,0,'2008-09-25 10:07:00',0,'devis 3H','',0,20),(2689,'1',3350,0,3,4,'2008-09-25 12:30:00',0,'','-2',2688,20),(2690,'1',3294,0,3,1,'2008-10-09 15:57:00',0,'On cherche toujours activement à trouver quelqu\'un sur son secteur.<br />\r\nOn la tient au courant dès qu\'il y a du nouveau.<br />\r\n','-2',2384,20),(2692,'1',1287,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2693,'1',1287,424,1,1,'2008-09-26 13:00:00',1,'','-2',2692,26),(2694,'1',1419,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2695,'1',1419,669,1,1,'2008-09-26 13:00:00',1,'','-2',2694,26),(2696,'1',1457,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2697,'1',1457,424,1,1,'2008-09-26 13:00:00',1,'','-2',2696,26),(2698,'1',1575,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2699,'1',1575,481,1,1,'2008-09-26 13:00:00',1,'','-2',2698,26),(2700,'1',1576,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2701,'1',1576,669,1,1,'2008-09-26 13:00:00',1,'','-2',2700,26),(2702,'1',1712,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2703,'1',1712,669,1,1,'2008-09-26 13:00:00',1,'','-2',2702,26),(2704,'1',1738,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2705,'1',1738,424,1,1,'2008-09-26 13:00:00',1,'','-2',2704,26),(2706,'1',1774,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2707,'1',1774,0,1,1,'2008-09-26 13:00:00',1,'','-2',2706,26),(2708,'1',1895,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2709,'1',1895,669,1,1,'2008-09-26 13:00:00',1,'','-2',2708,26),(3569,'1',3211,0,5,1,'2008-10-08 13:58:00',0,'pas un petit pot mais un vase de décoration.<br />\r\nAttendait que je dise quelque chose. <br />\r\nVoir ce que l\'on peut faire et on le re-contacte ultérieurement.','-2',3357,20),(2712,'1',2200,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2713,'1',2200,424,1,1,'2008-09-26 13:00:00',1,'','-2',2712,26),(2714,'1',2374,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2715,'1',2374,424,1,1,'2008-09-26 13:00:00',1,'','-2',2714,26),(2716,'1',2447,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2717,'1',2447,845,1,1,'2008-09-26 13:00:00',1,'','-2',2716,26),(2718,'1',2450,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2719,'1',2450,0,1,1,'2008-09-26 13:00:00',1,'','-2',2718,26),(2720,'1',2877,0,1,0,'2008-09-25 10:18:31',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(2721,'1',2877,669,1,1,'2008-09-26 13:00:00',1,'','-2',2720,26),(2724,'1',1280,811,1,0,'2008-09-25 10:31:00',0,'Mlle Legall peut aller pour la prestation ponctuelle chez Mme Fruchet mardi 30 sept de 14h à 15h30. <br />\r\n<br />\r\nMME FRUCHET OK - PERSONNE PRESENTE POUR OUVRIR','',0,14),(2726,'1',1570,370,4,0,'2008-09-25 10:32:00',0,'Mme Boivineau ne peut aller chez Mme Boyer ce vendredi. Trouver une remplaçante. Elle ramène les clés de la cliente cette après-midi.','',0,14),(2757,'1',1570,370,4,0,'2008-09-25 14:53:00',0,'je l\'ai tenue informée que Mme BOIVINEAU n\'interviendrait pas demain et qu\'on avait personne pour la remplacer.','',0,14),(2729,'1',3334,895,7,0,'2008-09-25 10:30:00',0,'','-2',0,10),(2730,'1',3334,895,7,6,'2008-09-25 10:30:00',0,'SUITE AU CTRL, CLT présente. Satisfaite de la presta et de l\'interv.','1',2729,10),(2731,'1',3350,0,3,4,'2008-09-25 18:00:00',0,'','-2',2688,20),(2732,'1',2308,853,7,0,'2008-09-25 11:00:00',0,'','-2',0,10),(2733,'1',2308,853,7,6,'2008-09-25 11:00:00',0,'Suite au Ctrl, remarqué prob pour repassage chemise. Ménage OK. ','-2',2732,10),(2734,'1',2648,895,7,0,'2008-09-25 13:30:00',0,'','-2',0,10),(2735,'1',2648,895,7,6,'2008-09-25 13:30:00',0,'CLT présente lors de la 1ère presta. à rappeler pour faire le point. ','-2',2734,10),(2736,'1',1019,0,4,1,'2008-09-25 12:38:00',0,'souhaite changer d\'intervenante','-2',2722,20),(2737,'1',1019,877,4,0,'2008-09-25 12:39:00',0,'changement d\'intervenante','',0,20),(2738,'1',1297,853,7,1,'2008-09-25 12:37:00',0,'Rappel de la Clt: mettre en place une organisation par jours de prestations. Lundi: repassage cuisine et sol cuis.; Sanitaire. Jeudi ménage+ une pièce à fond(roulement). Clt pas satisfaite du repassage (voir chemise).','0',2301,10),(2739,'1',1019,877,4,1,'2008-09-26 14:39:00',0,'convenir du RDV au domicile de la cliente, dès 18H dès lundi 27 : confirmé','-2',2737,20),(2740,'1',1297,853,7,0,'2008-09-25 14:00:00',0,'','-2',0,10),(2741,'1',1297,853,7,6,'2008-09-25 14:00:00',0,'suite au ctrl. G repris le repassage chemise avec l\'interv. Difficulté à ce sujet. A voir au bureau. ','-2',2740,10),(2742,'1',1019,789,4,0,'2008-09-25 12:42:00',0,'arret presta bribet -> récupérer clés','',0,20),(2743,'1',0,789,4,1,'2008-09-25 13:43:00',0,'arret de la prestation : déposera clés à l\'agence en meme temps que son certificat médical','-2',2742,20),(2744,'1',3240,0,3,1,'2008-09-25 19:00:00',0,'a trouvé qlq1 en direct','-2',1781,20),(2746,'1',3165,828,4,4,'2008-09-25 18:56:00',0,'pas de repondeur','-2',2545,20),(2747,'1',0,898,4,0,'2008-09-25 13:37:00',0,'PEUT INTERVENIR OCCASIONNELLEMENT LE MERCREDI MATIN EN FONCTION DU PLANNING DE SON MARI<br />\r\n<br />\r\nLA CONTACTER POUR CONNAITRE DISPO','',0,14),(2750,'0',2586,0,4,0,'2008-09-25 14:39:00',0,'pas de poss remplacement cette sem ok pour Jacky Bourge le 25/12h','',0,10),(2802,'1',3207,0,3,1,'2008-09-26 13:30:00',0,'annule sa demande après réflexion...','-2',1604,20),(2753,'1',0,905,7,1,'2008-09-25 14:45:55',0,'Vérification des références','-2',0,20),(2754,'1',0,905,7,1,'2008-09-30 15:50:00',0,'RDV signature MER 01/10 à 14H30<br />\r\nSera seulement dispo de 8H à 12H ce mardi pour LAURENT','-2',2753,20),(3705,'1',3237,597,4,0,'2008-10-09 18:04:00',0,'Mme GUICHETEAU intervient encore la semaine 42, lui dire de laisser les clés dans la boite aux lettres','',0,14),(3906,'1',0,812,4,4,'2008-10-14 10:38:00',1,'Coordonnées client','-2',3839,20),(2759,'0',3224,0,4,0,'2008-09-25 15:11:00',0,'Client : chaleureux/jeune/exigeant/absent<br />\r\n<br />\r\nMaison : peu entretenue / simple','',0,14),(2760,'0',3223,0,1,0,'2008-09-10 15:12:00',0,'Ménage + repassage<br />\r\n<br />\r\nClient : chaleureux/jeune/souple/simple/absent<br />\r\n<br />\r\nMaison peu entretenue','',0,14),(2762,'0',3235,0,4,0,'2008-09-20 15:33:00',0,'1h30 de ménage<br />\r\n<br />\r\nClient : très très maniaque/ chaleureux/ âgés/exigeante/absente<br />\r\n<br />\r\nMaison propre<br />\r\nNe pas hésiter à utiliser des produits et prendre des initiatives si il reste du temps.','',0,14),(2764,'0',1163,0,1,0,'2008-09-25 15:43:00',0,'Intervention le jeudi de 13h30 a 16h30 ','',0,14),(2765,'0',3102,0,1,0,'2008-09-10 15:46:00',0,'2h de ménage et repassage<br />\r\n<br />\r\nClient : chaleureux/45ans/simple/absent<br />\r\nMaison propre','',0,14),(2766,'0',3130,0,1,0,'2008-09-15 15:49:00',0,'4h de ménage<br />\r\n<br />\r\nClient : chaleureux/souple/aisé/absent<br />\r\nMaison propre<br />\r\n<br />\r\nPrésence des enfants : 7-11-15 ans<br />\r\n<br />\r\nAttention à ne pas faire sortir le petit chien','',0,14),(2767,'1',2219,0,4,0,'2008-09-25 15:48:00',0,'3 Messages laissé au Mari toujours pas la réponse de Mme Ledain','',0,10),(2768,'0',3142,0,1,0,'2008-09-10 15:51:00',0,'Ménage standard 2h<br />\r\n<br />\r\nClient : chaleureux/souple/simple/absent<br />\r\nMaison peu entretenue<br />\r\n','',0,14),(2771,'0',0,907,7,1,'2008-09-25 15:58:10',0,'Vérification des références','-2',0,44),(2772,'0',0,907,7,1,'2008-09-25 15:00:00',1,'','-2',2771,44),(2844,'1',0,877,7,0,'2008-09-26 15:02:00',0,'remise des clés BRIBET<br />\r\nremise carte APPIUS<br />\r\nremise DUE','',0,20),(2780,'1',3319,934,1,0,'2008-10-27 08:00:00',0,'point qualité 1ere presta : cliente satisfaite','',0,9),(6856,'1',1979,475,4,0,'2008-12-08 08:56:00',0,'Rappeler Mme Boileau : Prestation du 16/12 ok ??<br />\r\n(Elle a eu des dégâts dans sa nouvelle maison : nécessité de travaux rendant inutile le ménage).<br />\r\nSi cette prestation est annulée, déplacer la prestation de Mme Mercier du lundi matin au mardi après-midi','',0,14),(3076,'1',3282,0,4,0,'2008-10-01 16:40:00',0,'Elle souhaite l\'intervention de Mlle FRANCOIS tous les mardi matin 8h15-10h15. <br />\r\nLorsqu\'elle annulera les prestations d\'apres seront de 3h.<br />\r\n<br />\r\n1ere prestation le mardi 7/10/08 ','',0,14),(2785,'1',3286,877,1,1,'2008-09-26 11:17:00',0,'confirmation de l\'horaire du RDV de présentation','-2',2320,20),(2786,'1',2658,0,4,0,'2008-09-25 17:27:00',0,'','',0,20),(2787,'1',2658,0,4,1,'2008-09-25 17:28:00',0,'il n\'y pas eu de prestation le 26/08, et personne n\'a prévenu serena (pas bien) : excuses, erreur de notre part','-2',2786,20),(2788,'1',3343,898,4,0,'2008-09-25 17:38:00',0,'En attente confirmation de SERENA pour une première prestation le 2 oct','',0,14),(2790,'1',2021,371,4,1,'2008-09-25 17:38:00',0,'remplacement ok ce vendredi aprem par BOURROUX<br />\r\nla cliente souhaite modifier les créneaux le LUN/MAR/VEN de 9H à 13H','-2',2635,20),(2791,'1',2021,789,4,1,'2008-09-26 11:40:00',0,'Arret de la prestation pour SINTAS','-2',2635,20),(2792,'1',2021,0,4,1,'2008-09-26 18:55:00',0,'ok pour le changement d\'intervenante : dès la semaine prochaine','-2',2635,20),(2793,'0',2572,0,4,0,'2008-09-25 17:45:00',0,'Appel pour savoir raisons abce brisoux le 25','',0,10),(2795,'0',2734,698,7,0,'2008-09-25 10:40:00',0,'','-2',0,30),(2796,'0',2734,698,7,6,'2008-09-25 10:40:00',1,'','0',2795,30),(2797,'1',3350,0,3,1,'2008-09-26 10:30:00',0,'APPEL DU CLIENT<br />\r\nbrief commercial, nous rapl pour convenir d\'un RDV','-2',2688,20),(2798,'1',2060,0,1,2,'2008-10-15 12:13:00',0,'Courrier de remerciement','-2',2396,20),(2799,'1',1108,905,1,1,'2008-10-01 17:26:00',0,'Message laissé à Monsieur :<br />\r\nL\'intervenante est d\'accord pour le RDV le SAM 04 OCT à 9H<br />\r\nElle ne pourra faire que 8H-12H exceptionnellement ce mardi','-2',1504,20),(2800,'1',0,905,7,0,'2008-09-25 18:37:00',0,'signature du contrat','',0,20),(2840,'1',3207,0,3,1,'2009-01-20 13:31:00',1,'','-2',1604,20),(2803,'1',2932,0,3,4,'2008-10-10 16:32:00',0,'','-2',395,20),(2804,'1',3240,0,3,1,'2009-01-28 18:09:00',0,'relance','-2',1781,20),(2805,'1',3165,0,4,1,'2008-09-26 09:30:00',0,'la cliente se plaint de ne pas avoir été prévenue plus tôt...','-1',2545,20),(2875,'1',3356,0,3,4,'2008-09-26 18:49:00',0,'','-2',2873,20),(2808,'1',0,877,7,0,'2008-09-26 09:10:00',0,'Recherche :<br />\r\npresta de 9h à 11h le vendredi','',0,20),(7164,'1',1122,0,4,1,'2008-12-16 10:00:00',1,'News sur la date d\'embauche de New Gif','-2',6971,10),(2809,'1',3132,577,4,0,'2008-09-26 06:39:00',0,'horaires variables le lundi<br />\r\nlundi matin de 9h30-10h30<br />\r\nou lundi am de 14h45 -15h45','',0,14),(2876,'0',2005,629,4,0,'2008-09-24 14:30:00',0,'','',0,30),(2811,'1',573,67,4,0,'2008-09-26 09:42:00',0,'A rappeler : modifications des horaires en fonction de leurs travaux ?','',0,14),(2813,'1',3225,0,4,0,'2008-09-26 10:03:00',0,'rdv avec Mlle François le lundi 29 sept à 16h30.<br />\r\n<br />\r\nSMS envoyé à Mlle François avec l\'adresse','',0,14),(2814,'1',3225,865,4,1,'2008-09-29 12:04:00',1,'Rappeler pour s\'assurer du rdv chez Mme Legras.<br />\r\nOk pour lundi. Elle doit rappeler après son rdv','-2',2813,14),(2815,'0',2266,0,4,0,'2008-09-26 10:06:00',0,'Mme brisoux absente ok pour mme champion','',0,10),(2816,'1',2507,0,4,0,'2008-09-26 10:07:00',0,'Brisoux absente le 26 Msg Mme Prigent 9h 37<br />\r\n','',0,10),(2817,'0',803,0,4,0,'2008-09-26 10:11:00',0,'Tel toujours sonns occupé pas poss de laisser MSG<br />\r\n','',0,10),(2818,'0',803,0,4,0,'2008-09-26 10:16:00',0,'j\'ai envoyer un mail Es malade','',0,10),(2819,'1',1084,0,4,0,'2008-09-26 10:19:00',0,'SERENA prevenu Es malade cette sem<br />\r\n','',0,10),(2820,'1',0,911,7,1,'2008-09-26 10:44:39',0,'Vérification des références','-2',0,26),(2821,'1',0,911,7,1,'2008-09-26 15:00:00',1,'','-2',2820,26),(2822,'1',3358,926,1,0,'2008-09-26 10:47:00',0,'','',0,26),(3920,'1',0,371,7,1,'2008-10-14 11:12:00',0,'Ok pour finir raynal la semaine 44 (semaine ou le client annule)<br />\r\nSinon lui faire étiquette pour nouveau client.<br />\r\nVeut des portes clés Ménage & Cie<br />\r\nVeut poser sa semaine de vacances entre noël et 1er de l\'an','-2',3751,20),(2824,'1',3350,0,3,3,'2008-10-07 18:00:00',0,'Pierre doit apler le client pour modifier au LUN 06 OCT','-2',2688,20),(2825,'1',1758,0,4,0,'2008-09-26 11:06:00',0,'Mme lachaud absente auj petit contre temps reprise vdi MSG<br />\r\n','',0,10),(4926,'1',1150,282,4,0,'2008-10-30 16:46:00',0,'laisser 2 messages pour décaler la prestation d\'aujourd\'hui à demain après midi.Cause absence de MMe Feirrera','',0,10),(4824,'0',0,940,7,0,'2008-10-29 08:51:00',0,'','',0,9),(2827,'1',1950,0,4,0,'2008-09-26 12:08:00',0,'OK pour new masszy jeudi prochain je confirme mardi','',0,10),(2828,'0',2407,0,4,0,'2008-09-26 12:12:00',0,'Msg le 26/09 Janez absente New massy semaine prochaine','',0,10),(2829,'1',2480,0,4,0,'2008-09-26 12:17:00',0,'le 26/09 11h Msg désolé new massy début de sem prochaine','',0,10),(2830,'1',2404,0,4,0,'2008-09-26 12:25:00',0,'Msg repondeur fixe kska ','',0,10),(2831,'1',2404,0,4,0,'2008-09-26 12:27:00',0,' Le 26 sept Mr Mootocarpen ok pour presta lundi 13h 15h et jeudi 9 12 h','',0,10),(2832,'0',3361,934,1,0,'2008-10-22 12:38:00',0,'Appel de la cliente : Globalement satisfaite même si baignoire + lavabo mal rincés.','',0,9),(2836,'1',2539,0,4,4,'2008-09-26 11:30:00',0,'Le client souhaite arreter les prestations','-2',2686,20),(2837,'1',2061,0,4,0,'2008-09-26 12:59:00',0,'la cliente déménage','',0,20),(2838,'1',2061,0,4,1,'2008-09-26 13:04:00',0,'La cliente souhaite deux prestations ponctuelles avant et après le changement d\'habitation.<br />\r\n2H au domicile actuel<br />\r\n3H à l\'entrée du nouveau domicile<br />\r\nElle nous rappelle dès qu\'elle a déterminé les dates.','-2',2837,20),(2839,'1',3318,0,1,1,'2008-09-26 13:06:00',0,'RDV à 16H30','-2',2520,20),(2872,'1',3318,828,1,1,'2008-10-03 12:12:00',0,'annulé pour non-retour de l\'intervenante','-2',2520,20),(2841,'1',1778,0,4,0,'2008-09-26 14:25:00',0,' le 26 /09 Mr Leloloch prévenu que jANEZ a des soucis perso il attend l\'arrivé de new massy','',0,10),(2842,'1',3032,0,3,1,'2008-09-30 15:20:00',0,'occupée, demande à être raplée ce soir vers 19H','-2',572,20),(2843,'1',3100,0,3,4,'2008-10-01 17:30:00',0,'','-2',644,20),(2845,'1',0,877,7,6,'2008-09-26 18:02:00',0,'remis en main propre<br />\r\nrdv confirmés et documents dans la BAL','-2',2844,20),(2846,'0',3006,0,4,0,'2008-09-26 15:26:00',0,' le 26/15h 52 Msg desiréé voit son medecin samedi je sais pas la date de reprise','',0,10),(2849,'1',3365,0,3,0,'2008-09-26 15:40:00',0,'','',0,20),(2851,'1',3365,0,3,4,'2008-09-26 15:41:00',0,'','-2',2849,20),(4352,'1',1325,0,4,0,'2008-10-21 12:52:00',0,'','',0,2),(4353,'1',1325,0,4,4,'2008-10-21 12:52:00',0,'Msg laissé sur port de la cliente pour changement intervenante proposition mme Coulibaly jeudi 9h-13h à partir du 30/10 + presta 22/10 possible exceptionnellement','-2',4352,2),(2854,'1',3365,0,3,1,'2008-09-26 18:00:00',0,'rdv lun à 18h','-2',2849,20),(3173,'1',2691,0,4,0,'2008-10-02 11:18:00',0,'souhaite changer veut Bruneau à rappeler le 07 oct','',0,10),(2862,'1',3249,828,7,0,'2008-10-22 11:00:00',0,'','-2',0,20),(2863,'1',3249,828,7,6,'2008-10-22 11:00:00',0,'','-2',2862,20),(2864,'1',3367,0,3,0,'2008-09-26 16:16:00',0,'devis 2H','',0,20),(2865,'1',3367,0,3,1,'2008-09-26 18:16:00',0,'raplera','-2',2864,20),(7758,'1',0,812,4,0,'2009-01-05 11:27:00',0,'begue absent prestation mercredi matin <br />\r\n','',0,20),(8002,'1',3735,0,5,0,'2009-01-08 13:58:00',0,'gimenez ne pourra pas assurer la prestation demain<br />\r\n','',0,20),(6268,'1',3621,0,3,1,'2008-11-26 13:31:00',0,'Ok prestation de demain aura bien lieu avec sintas <br />\r\nIl faut y être pour 13H<br />\r\n','-2',5001,20),(2873,'1',3356,0,3,0,'2008-09-26 18:47:00',0,'','',0,20),(2874,'1',3356,0,3,1,'2008-09-25 18:47:00',0,'Est intéressé pour des prestations le jeudi matin avec MME BOURROUX après avoir reçu une recommandation de MR CARTAULT.','-2',2873,20),(3026,'1',3343,898,4,0,'2008-09-30 16:32:00',0,'J\'ai réussi à les joindre aujourd\'hui :<br />\r\n1ere prestation jeudi 2/10/08 de 9h - 12h<br />\r\npuis le mardi de 9h-12h<br />\r\n<br />\r\n','',0,14),(3065,'1',3235,908,4,0,'2008-10-01 14:46:00',0,'Contente de la prestation de Mlle LE BOUEDEC.<br />\r\nApparemment salarié rapide, efficace<br />\r\n<br />\r\nSouhaite prestation le mardi de 14h-15h30<br />\r\n<br />\r\nMlle lebouedec contente aussi et ok pour le mardi','',0,14),(2877,'1',1103,131,4,0,'2008-09-29 07:30:00',0,'Bonjour M LARDIERE,<br />\r\n <br />\r\nNous souhaitons :<br />\r\n1- passer à 3h de ménage par semaine à partir du 03 octobre<br />\r\n2- suspendre la prestation du vendredi 10 Octobre<br />\r\nMerci de me confirmer votre accord<br />\r\nBien cordialement et bon we.<br />\r\n<br />\r\nOK par mail','',0,14),(3030,'1',0,131,7,0,'2008-09-30 17:14:00',0,'Elle ne souhaite pas qu\'on diminue son temps de travail d\'une heure. Elle n\'a de dispo que le jeudi de 10h15-13h.<br />\r\n<br />\r\nVu le peu de plage horaires de dispo, j\'ai négocié, on se laisse 15j pour trouver 1 nouveau client, sinon on diminue son contrat d\'une heure.','',0,14),(2879,'1',1364,755,4,0,'2008-09-29 08:43:00',0,'Appeler Mlle Hervé pour savoir si tout se passe bien chez ses clients. En particualrité chez Mme Mautalent ; cliente assez difficile...','',0,14),(3035,'0',0,755,4,0,'2008-09-30 18:04:00',0,'contente de ces prestations, bon contact avec les clients<br />\r\n<br />\r\nelle a eu quelques explications avec Mme MAUTALENT mais ça c\'est arrangé','',0,14),(2881,'1',1775,0,4,0,'2008-09-29 08:47:00',0,' le 29 8h 24 Es non news ce matin ','',0,10),(2882,'1',1170,0,4,0,'2008-09-29 08:49:00',0,'le 29 à 8h 37 Es No news de ES on attend de savoir si elle reprend ce matin','',0,10),(2883,'1',2260,0,4,0,'2008-09-29 08:52:00',0,'le 29 à 8h 37 Es No news de ES on attend de savoir si elle reprend ce matin ok elle attend des nouvelles','',0,10),(2884,'0',3327,0,3,0,'2008-09-11 18:00:00',0,'Rdz-vs effectué le 11/09/08','',0,9),(6516,'1',3353,501,7,0,'2008-12-08 15:00:00',0,'','-2',0,10),(2886,'1',3223,888,4,0,'2008-09-29 09:50:00',0,'Annule le contrat - Insatisfaction ???<br />\r\n<br />\r\nPrévenir Grapin.','',0,14),(2888,'1',2716,475,4,0,'2008-09-29 09:54:00',0,'Client absent les 10 et 17 octobre<br />\r\n<br />\r\nMme PICHOT prévenue lundi 29/09/08','',0,14),(2971,'1',3367,0,3,1,'2008-09-29 18:10:00',0,'nous raplera','-2',2864,20),(2890,'1',0,865,4,0,'2008-09-29 10:01:00',0,'Rencontre Mme Legras cet après-midi... La rappeler pour savoir si date de prestation le jeudi 2 de 9h à 12h ??','',0,14),(3025,'1',3225,865,4,0,'2008-09-30 16:20:00',0,'1ere prestation le jeudi 2/10/08 de 15h-18h<br />\r\n<br />\r\nElle préfère travaillé les AM si possible.<br />\r\n<br />\r\nElle habite arrêt de tram Moutonnerie','',0,14),(2892,'0',2199,493,4,0,'2008-09-29 10:09:00',0,'Mlle FORGET au courant pour arrêt prestation de Mlle DIFRANCO','',0,14),(3083,'1',0,865,4,0,'2008-10-01 17:39:00',0,'Prestation de rugy s\'est bien passée<br />\r\n<br />\r\nElle ne souhaite plus intervenir chez Mme LARUE, elle contacte les assedics pour savoir en dessous de combien de temps elle a le droit rmi.<br />\r\nSinon ok pour presta proposé ','',0,14),(3082,'1',3350,0,3,1,'2008-10-01 16:35:00',0,'RDV commercial ok<br />\r\n3H<br />\r\njour flexible','-2',2688,20),(2896,'1',3372,0,3,0,'2008-09-29 10:31:00',0,'3H<br />\r\ndès mi-DEC','',0,20),(2897,'1',3372,0,3,4,'2008-09-29 15:31:00',0,'','-2',2896,20),(2898,'1',2101,0,4,0,'2008-09-29 10:34:00',0,'','',0,20),(2899,'1',2101,828,4,1,'2008-09-29 10:34:00',0,'La cliente est surprise que l\'intervenante ne soit pas encore à son domicile.<br />\r\nElles ouhaite confirmation des créneaux définitifs','-2',2898,20),(2900,'1',2101,789,4,1,'2008-09-29 18:35:00',0,'souhaite un remplacement le jeudi 02 OCT de 8H à 12H','-2',2898,20),(2901,'1',1312,0,4,4,'2008-09-29 10:51:00',0,'pour prèvenir d\'un éventuel remplacement de mme Janez. doit rappeler por tenir au courant.','-2',1980,10),(2902,'1',2113,507,4,1,'2008-09-29 10:57:00',0,'tenue au courant de l\'arrêt maladie et de l\'opération. attends un remplacement. ','-2',2748,10),(2903,'0',1742,482,7,0,'2008-09-29 14:30:00',0,'POINT QUALITE PAR CORINNE','',0,9),(2905,'1',0,828,7,1,'2008-09-29 11:30:00',0,'Appel de la fille de GOJON : sa mère a encore mal au dos, et dois passer des radios<br />\r\nGOJON doit nous appeler dans l\'après-midi','-2',2904,20),(2906,'1',0,828,7,1,'2008-09-29 17:55:00',0,'arret pour la semaine<br />\r\nespère etre remise pour la semaine prochaine<br />\r\nest consciente du risque de perdre les clients et de l\'arret de sa période d\'essai','-2',2904,20),(2907,'1',0,828,7,0,'2008-09-22 10:30:00',0,'','',0,20),(2908,'1',0,828,7,1,'2008-09-22 10:30:00',0,'Appel de la fille de GOJON : sa mère a le dos bloqué, elle est en arrêt pour la semaine','-2',2907,20),(3174,'1',2583,605,4,1,'2008-10-02 18:19:00',0,'confirmer démarrage vendredi et adresse de la prestation','-2',2623,20),(2912,'1',1598,853,7,0,'2008-09-22 10:30:00',0,'','-2',0,10),(2913,'1',1598,853,7,1,'2008-09-22 10:30:00',1,'Clt très satisfaite de la Presta','1',2912,10),(2914,'1',3344,896,7,0,'2008-09-22 11:30:00',0,'','-2',0,10),(2920,'1',3200,896,7,0,'2008-10-06 10:00:00',0,'','-2',0,10),(2916,'1',0,915,7,1,'2008-09-29 12:48:33',0,'Vérification des références','-2',0,10),(2917,'1',0,915,7,1,'2008-09-29 15:00:00',1,'','-2',2916,10),(2918,'1',2308,853,7,0,'2008-09-25 11:00:00',0,'','-2',0,10),(2919,'1',2308,853,7,4,'2008-09-25 11:00:00',0,'pour faire le point av la clt sur la 1ére presta. de ma part juste vu un prob repassage.','-2',2918,10),(3835,'1',2219,895,7,1,'2008-10-13 12:35:00',0,'Clt là lors du ctrl. Presta ok, Tb.','1',3212,10),(2922,'1',3275,843,7,0,'2008-09-29 12:59:00',0,'','',0,10),(2923,'1',3275,843,7,1,'2008-09-29 12:59:00',0,'Clt satisfait. rappeler le 30/09/08 pour faire le point avec la cliente.','-2',2922,10),(2924,'1',2754,843,7,0,'2008-09-29 13:14:00',0,'','',0,10),(2925,'1',2754,843,7,4,'2008-09-29 13:15:00',0,'POUR FAIRE LE POINT APRES PLUSIEURS PRESTA;','-2',2924,10),(2926,'1',2480,0,4,0,'2008-09-29 13:11:00',0,'Mess pour poposer Tall mardi AM ou jeudi 02/10 13h 16h ','',0,10),(2927,'1',1574,489,4,0,'2008-09-29 13:19:00',0,'elle est en arrêt maladie juste pour le lundi 29/09/08<br />\r\n<br />\r\nMme BLOSSIER est prévenue, lui prévoir un remplacement','',0,14),(2930,'1',0,916,7,1,'2008-09-29 13:36:31',0,'Vérification des références','-2',0,10),(2931,'1',0,916,7,1,'2008-09-29 15:00:00',1,'','-2',2930,10),(2932,'1',2393,842,7,1,'2008-09-29 13:49:00',0,'Clt Très très satisfait.','1',1720,10),(2933,'1',1596,848,7,1,'2008-09-29 13:57:00',0,'pour faire le point sur les prestas.','-2',1516,10),(2934,'1',1596,848,7,1,'2008-09-11 12:30:00',0,'clt la à la fin de presta. pas de prob apparent.','1',1516,10),(2941,'1',3256,0,1,0,'2008-09-29 14:16:00',0,'sep 08 : presta ok','',0,12),(2940,'0',1143,856,1,0,'2008-09-29 14:15:00',0,'Sep 08 : presta ok','',0,12),(2938,'1',3223,888,1,0,'2008-09-29 14:12:00',0,'Elle n\'est pas contente de la prestation, elle a trouvé Mme GRAPIN très lente, la qualité moyenne.<br />\r\n<br />\r\nJe lui ai proposé de lui offrir la prestation si elle acceptait qu\'une autre personne intervienne, mais pour l\'instant elle ne souhaite plus faire appel à nos services.<br />\r\n<br />\r\nMme Grapin est informée de l\'arrêt de ses prestations chez Paillard.','',0,14),(32401,'0',592,0,1,0,'2010-08-10 17:03:00',0,'10/08/2010 : doc pour PREL envoyé<br />\r\nEnquête 2010 : a répondu','',0,12),(2942,'0',3256,856,1,0,'2008-09-29 14:16:00',0,'sep 08 : presta ok','',0,12),(2944,'1',0,216,7,0,'2008-09-29 14:44:00',0,'recherche 3H le mercredi aprem','',0,20),(2945,'1',0,763,7,0,'2008-09-29 14:45:00',0,'','',0,20),(2946,'1',0,763,7,1,'2008-09-29 11:46:00',0,'souhaite savoir si on lui a envoyé un contrat de 16H<br />\r\nsouhaite comprendre le mode de régularisation des heures complémentaires','0',2945,20),(2947,'1',0,763,7,2,'2008-09-29 14:48:00',0,'contrat 16H','-2',2945,20),(2948,'1',0,597,4,0,'2008-09-29 14:47:00',0,'L\'ANPE LUI A PROPOSé UN POSTE D\'EMPLOYÉE DE MAISON.<br />\r\nELLE AURA LA RÉPONSE LA SEMAINE 40 POUR COMMENCER LE 9/10/07.<br />\r\n<br />\r\nDANS L\'HYPOTHÈSE OU LA RÉPONSE SERAIT POSITIVE, ELLE NE POURRAIT PAS INTERVENIR CHEZ MME COURREDE CAR SES HORAIRES SERAIENT : DU LUNDI AU VENDREDI DE 14H-19H.','',0,14),(18563,'0',0,67,4,0,'2009-09-10 11:09:00',0,'8/09/09 ABS L\'AM POUR DÉCÈS','',0,14),(2953,'1',3356,0,3,1,'2008-09-29 14:30:00',0,'négocie le taux à 18.5 au lieu de 19','-2',2873,20),(2954,'1',3356,0,3,1,'2008-09-30 16:00:00',0,'taux horaire accepté<br />\r\ndémarrage le 9 uniquement, à 8h exceptionnellement','-2',2873,20),(2955,'1',0,828,7,4,'2008-09-29 12:30:00',0,'','-2',2904,20),(2956,'1',3374,789,3,0,'2008-09-29 15:02:00',0,'3H de repassage','',0,20),(2957,'1',3374,789,3,1,'2008-09-29 15:02:00',0,'souhaite démarrer dès que possible','-2',2956,20),(2958,'1',3374,789,3,1,'2008-09-29 18:30:00',0,'OK pour l\'intervenante<br />\r\nOK pour la cliente','-2',2956,20),(2959,'0',2912,0,1,0,'2008-06-17 15:21:00',0,'Ménage 3h<br />\r\nattention cuisine en inox + plan de travail en bois qui marque avec l\'eau.<br />\r\nIl faut traquer les araignées<br />\r\nIls veulent quelqu\'un d\'autonome','',0,14),(2960,'1',3372,0,3,1,'2008-10-02 13:30:00',0,'Souhaite une prestation de 3H à compter de la mi-décembre.<br />\r\nRapeller plus tard dans la journée car en déplacement actuellement.','-2',2896,20),(2961,'1',3376,0,3,0,'2008-09-29 16:19:00',0,'devis 2H','',0,20),(2962,'1',3376,0,3,1,'2008-10-02 14:00:00',0,'compare les devis','-2',2961,20),(2963,'1',3377,0,3,0,'2008-09-29 16:20:00',0,'2H<br />\r\n30m²<br />\r\nM/R d\'appoint<br />\r\nJour flexible','',0,20),(2964,'1',3377,0,3,4,'2008-09-29 16:27:00',0,'','-2',2963,20),(2965,'1',3378,0,3,0,'2008-09-29 16:21:00',0,'devis 2H','',0,20),(2966,'1',3378,0,3,4,'2008-10-02 14:02:00',0,'','-2',2965,20),(2967,'1',3377,0,3,1,'2008-10-02 14:05:00',0,'nous recontacte après en avoir discuté avec son conjoint','1',2963,20),(2968,'0',2908,0,4,0,'2008-06-16 16:49:00',0,'Ménage 4h<br />\r\nrecherche une personne dynamique','',0,14),(2970,'1',3102,888,1,0,'2008-09-29 18:06:00',0,'Globalement correct<br />\r\nElle ne va pas assez dans le détail, attendre de voir qd elle aura pris ses marques.<br />\r\nComme cliente présente lors de la 1ere prestation, les choses ont été revue directement à voir si elle prend les remarques en compte.','',0,14),(2972,'0',0,917,7,1,'2008-09-29 18:11:03',0,'Vérification des références','-2',0,30),(2973,'0',0,917,7,1,'2008-09-29 15:00:00',1,'','-2',2972,30),(2974,'1',1604,67,4,0,'2008-09-29 18:14:00',0,'Elle est ok pour changer horaires (elle préfère le jeudi) du mercredi de 13h-15h.<br />\r\nA partir du mercredi 8/10/08','',0,14),(2975,'1',3367,0,3,1,'2008-10-08 15:00:00',0,'Speech commercial avait déjà été fait.<br />\r\nRdv commercial programmé<br />\r\n','-2',2864,20),(2976,'1',3374,0,3,2,'2008-09-30 18:00:00',0,'Communiqué le mobile de la cliente et le nom à l\'interphone','-2',2956,20),(3847,'1',2706,0,1,1,'2008-10-14 18:00:00',0,'Si intervenante sur villemur est bien on lui propose la dernière prestation de cette semaine avec benaimèche.<br />\r\nReprise des prestations semaine prochaine avec ELLE<br />\r\nLa cliente est ok','-2',3204,20),(2977,'1',2101,0,4,1,'2008-10-01 18:03:00',0,'confirmation du remplacement<br />\r\nl\'intervenante sera peut-être en retard au vu du trafic à prévoir : elle appellera vers 8H pour informer la cliente','-2',2898,20),(2978,'1',1224,0,4,1,'2008-10-06 12:48:00',0,'pas de prestations depuis 15 jours, estime être fidèle mais ne peut pas continuer dans ces conditions là. Veut quelqu\'un au plus vite pour reprendre les prestations sinon arrêt de celles-ci.','-1',2910,20),(2979,'1',2217,828,4,0,'2008-09-29 19:04:00',0,'intervenante absente pour la semaine','',0,20),(2980,'1',2217,828,4,4,'2008-09-30 10:50:00',0,'','-2',2979,20),(2981,'1',2009,828,4,0,'2008-09-29 19:05:00',0,'intervenante absente pour la semaine','',0,20),(2982,'1',2009,0,4,1,'2008-09-30 10:55:00',0,'','-2',2981,20),(2983,'1',3162,828,4,0,'2008-09-29 19:06:00',0,'intervenante absente pour la semaine','',0,20),(2984,'1',3162,0,4,1,'2008-09-30 17:40:00',0,'remplacement mercredi uniquement','-2',2983,20),(2985,'1',3165,0,4,0,'2008-09-29 19:07:00',0,'intervenante absente pour la semaine','',0,20),(2986,'1',3165,828,4,4,'2008-09-30 10:55:00',0,'pas de répondeur','-2',2985,20),(2987,'1',2112,0,4,0,'2008-09-30 08:30:00',0,'Mess le 30/09 8h 36 copain deplanche venue de Mlle TALL ok','',0,10),(2990,'1',1264,0,4,0,'2008-09-30 09:07:00',0,' le 30/09 oublie de laisser ouvert la new serrure du portail heures factutées','',0,10),(2991,'1',2752,789,5,0,'2008-09-29 13:30:00',0,'L\'intervenante sonne mais ça ne répond pas','',0,20),(2992,'1',2752,789,5,1,'2008-09-29 13:30:00',0,'La mère de la cliente n\'entendait pas la sonnerie et vient d\'ouvrir la porte','-2',2991,20),(2993,'1',1543,0,4,0,'2008-09-30 10:12:00',0,' le 30 /09 mess fourcade diarrhée sévére report presta un jour sem TBC ok Mme Reyes','',0,10),(2994,'1',3310,0,3,6,'2008-09-29 19:00:00',0,'sols sanitaires poussières<br />\r\ndès quepossible<br />\r\nMAR/MER de 8H à 11H, voire de 9H à 12H<br />\r\nchat<br />\r\nprévoir RDV de présentation','-2',2481,20),(2995,'1',3374,0,3,4,'2008-09-30 10:25:00',0,'pas reçu de réponse au sujet de l\'envoi du bon de commande par email','-2',2956,20),(2996,'1',3004,812,4,0,'2008-09-30 10:31:00',0,'absence de l\'intervenante pour maladie','',0,20),(2997,'1',3004,0,4,1,'2008-09-30 12:00:00',0,'prévenu, signalé qu\'un remplacement est envisageable jeudi','-2',2996,20),(2998,'0',2572,0,4,0,'2008-09-30 11:05:00',0,'appel le 30 demande 1 h de plus exceptionnellemt ce sem ok brisoux','',0,10),(2999,'1',3165,0,4,4,'2008-09-30 11:39:00',0,'pas de rep','-2',2985,20),(3000,'1',3165,0,4,4,'2008-09-30 11:40:00',0,'remplacement ?','-2',2985,20),(3001,'1',3063,733,4,0,'2008-09-30 11:50:00',0,'l\'intervenante souhaite arreter cette prestation car les clients sont peu conciliants (ne veulent pas décaler d\'1/2H les horaires de prestation), et lui donne les instructions au compte-goutte durant la prestation.','',0,20),(8274,'1',2492,853,4,0,'2009-01-14 12:37:00',0,'changement pour réunion délégué presta sera faite le mardi 20/01/09 au même heures. OK pour CLT et L\'interv.','',0,10),(3003,'1',3382,0,3,0,'2008-09-30 11:55:00',0,'devis 4H','',0,20),(3004,'1',3382,0,3,4,'2008-10-02 14:20:00',0,'','-2',3003,20),(3006,'1',3383,0,3,0,'2008-09-30 11:57:00',0,'devis 4H','',0,20),(3007,'1',3383,0,3,1,'2008-10-02 14:23:00',0,'trop loin','-2',3006,20),(3008,'1',3020,812,4,0,'2008-09-30 12:04:00',0,'intervenante absente','',0,20),(3009,'1',3020,0,4,1,'2008-09-30 10:30:00',0,'ne souhaite pas de remplacement','-2',3008,20),(3010,'1',3063,0,9,0,'2008-09-30 12:13:00',0,'2H Ramonville 12h-14h','',0,20),(3012,'1',1170,0,4,0,'2008-09-30 12:14:00',0,'Es abste merc 01/09 ok Mr Cornu','',0,10),(3013,'1',1951,0,4,0,'2008-09-30 12:24:00',0,' 30/09 mess pour KOMOSKA DEMAI, AM','',0,10),(3019,'1',3032,0,3,1,'2008-09-30 19:00:00',0,'occupée, demande à être raplée le lendemain avant 9H30','-2',572,20),(3016,'1',0,898,7,0,'2008-09-30 15:16:00',0,'elle souhaite diminuer son temps de travail car pour les allocations, il ne faut pas qu\'elle dépasse 50% du temps plein.<br />\r\n<br />\r\nQue fait-on? avenant ou modifier contrat de travail.','',0,14),(3017,'1',3388,812,4,0,'2008-09-30 15:17:00',0,'intervenante absente MAR/MER','',0,20),(3018,'1',3388,812,4,1,'2008-09-30 15:00:00',0,'serena informe le client et nous indiquera si un remplacement doit etre fait','-2',3017,20),(3020,'1',3004,812,4,1,'2008-10-01 15:30:00',0,'pas de remplacement','-2',2996,20),(3021,'1',3356,371,4,0,'2008-09-30 15:57:00',0,'démarrage','',0,20),(3022,'1',3356,371,4,1,'2008-09-30 15:58:00',0,'démarrage le 9 OCT à 8H','-2',3021,20),(3023,'1',2539,0,4,1,'2008-09-30 16:01:00',0,'le client souhaite conserver 3H le mardi : ok','-2',2686,20),(3024,'1',573,67,4,0,'2008-09-30 16:01:00',0,'Mail : ils arrêtent les prestations à partir du 30/09/08 pour cause de travaux<br />\r\n<br />\r\nMme ALLIOT est prévenue','',0,14),(3031,'0',1574,0,4,0,'2008-09-30 17:32:00',0,'Message pour savoir si elle souhaitait pour le remplacement de Mme CHARRIER, Mme GRAPIN jeudi matin.','',0,14),(3028,'1',3388,812,4,1,'2008-09-30 16:52:00',0,'la cliente n\'est pas satisfaite de HAWARI : changement d\'intervenante','-2',3017,20),(3029,'1',3388,877,4,1,'2008-10-02 14:53:00',0,'changement pour BERNARDINI','-2',3017,20),(3032,'1',3389,0,3,0,'2008-09-30 17:40:00',0,'6H','',0,20),(3033,'1',3389,0,3,1,'2008-10-01 16:30:00',0,'rdv pris pour LUNDI 6 à 18H30','-2',3032,20),(3034,'1',2354,253,4,0,'2008-09-30 18:02:00',0,' ok pour changer horaires de Mme MASURAIS<br />\r\n<br />\r\nchangement : jeudi 12h45-14h45 à partir du jeudi 16/10/08','',0,14),(3037,'1',3310,0,1,0,'2008-10-09 19:05:00',0,'','',0,20),(3038,'1',3310,789,1,1,'2008-10-09 12:06:00',0,'Pour le moment tout se passe bien MAIS sa demande initiale était le mardi (donc si on peut y revenir c\'est mieux)<br />\r\nSinon veut plus de temps pour juger l\'intervenante.<br />\r\nOk globalement pour la prestation, celle-ci est décalé de 8h30 à 11h30','-2',3037,20),(3039,'1',3032,0,3,4,'2008-10-01 09:10:00',0,'donné les coordonnées de l\'agence...','-2',572,20),(3040,'1',3342,481,1,0,'2008-09-30 19:54:00',0,'Suite à première prestation, ils sont contents de l\'intervenante. Il m\'a fait remarqué qu\'elle n\'avait pas pointé. ','',0,26),(3042,'1',1675,0,1,0,'2008-10-01 09:12:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(3043,'1',1675,371,1,1,'2008-10-09 14:37:00',0,'Très satisfait. Tout se passe très bien.','1',3042,20),(3044,'1',0,859,7,1,'2008-10-01 09:12:34',0,'Rappel de la visite médicale','-2',0,20),(3045,'1',0,859,7,1,'2008-10-02 14:50:00',0,'confirmé','-2',3044,20),(3046,'0',3255,0,4,0,'2008-10-01 09:12:00',0,' Cf mail 30/09 Anuule mission non satisfait presta nachar ','',0,10),(3047,'1',3390,0,4,0,'2008-10-01 09:31:00',0,'ok attend maiga pour 1ére presta le 01/10','',0,10),(3048,'1',3332,895,7,0,'2008-10-01 09:39:00',0,'','',0,10),(3049,'1',3332,895,7,4,'2008-09-29 09:39:00',0,'Pour faire le point sur la presta.','-2',3048,10),(3050,'1',3332,895,7,1,'2008-09-30 09:41:00',0,'de la cliente; très satisfaite de la presta. rappelera si prob.','1',3048,10),(3051,'1',3162,0,9,0,'2008-10-01 10:05:00',0,'la cliente souhaite changer d\'intervenante et passer au MER en début d\'aprem<br />\r\n2H','',0,20),(3052,'1',3162,905,9,1,'2008-10-06 12:58:00',0,'proposition pour reprise presta dès ce mercredi. david est ok donc attente réponse. Contact fin de journée','-2',3051,20),(3054,'1',3390,895,7,0,'2008-10-08 10:30:00',0,'','-2',0,10),(3078,'1',0,680,7,1,'2008-10-01 17:08:00',0,'Se sent capable de faire les prestation sauf Mme ROBERT','-2',3077,20),(3057,'1',3395,0,3,0,'2008-10-01 12:12:00',0,'DEVIS 6H','',0,20),(3058,'1',3395,0,3,1,'2008-10-06 12:13:00',0,'est intéressé par nos services. Nous recontacte la semaine prochaine pour éventuellement fixer d\'un rdv. (pas eu le speech commercial)','-2',3057,20),(3059,'0',1280,0,1,0,'2008-10-01 13:26:00',0,'Elle nous a contacté pour savoir si elle aurait qq\'un cet am (mercredi1/10).<br />\r\n<br />\r\nNon pour l\'instant mais j\'ai pensé à Mlle François car sa nouvelle adresse se situe à moins de 5mn à pied arrêt de tram mangin ligne 2 ou 3.<br />\r\n<br />\r\nLa tenir au courant pour la semaine prochaine','',0,14),(3061,'0',0,727,7,0,'2008-10-01 13:38:00',0,'Reçu ce jour son avenant de 1h50 à partir du 22/09','',0,14),(4159,'1',3402,928,1,0,'2008-10-17 10:18:00',0,'APPEL DE LA CLIENTE POUR DIRE QU ELLE EST SATISFAITE DE L INTERVENANTE','',0,9),(3066,'0',3403,889,1,0,'2008-10-21 09:00:00',0,'Confirmation client pour mise en place le 21/10/08<br />\r\nAppel cliente pour rappeler 1ère presta=aujourd\'hui. Cliente m\'a informée qu\'elle aurait laissé 1 message sur portable Sté pour dire que pour le moment elle suspendait les prestations. Elle atd de voir la \"situation\". Nous rappellera dès qu\'elle pourra. ','',0,9),(3251,'1',1280,865,4,0,'2008-10-02 18:01:00',0,'1ere prestation le mercredi 8/10/07 de 14h à 16h<br />\r\n<br />\r\nMme FRUCHET sera presente lors de la prestation de mlle François','',0,14),(3069,'1',3405,0,4,0,'2008-10-01 15:29:00',0,'Souhaite 3 ou 4h (en discute avec son mari)<br />\r\n<br />\r\nAbsolument le jeudi entre 8h30 et 18h<br />\r\n<br />\r\nMaison récente de lotissement. Maniaque.<br />\r\nIntérieur entretenu.<br />\r\nPersonne agréable. La trentaine. Chirurgien-dentiste.<br />\r\n<br />\r\nRecherche une personne sérieuse.','',0,14),(3070,'1',3405,0,4,1,'2008-10-02 15:31:00',1,'En recrutement...','-2',3069,14),(3071,'1',3406,0,2,0,'2008-10-01 15:32:00',0,'Personne de 70 ans. Recherche une personne qui serait comme sa femme pour toute les tâches ménagères (linge, menage, couture, arrosage plantes, cuisine...)<br />\r\n2 fois par semaine (lundi + Vendredi)<br />\r\n<br />\r\nMr très volubile.<br />\r\nIntérieur très encombré et dérangé.<br />\r\nMobilier de valeur.','',0,14),(3072,'1',3406,0,2,1,'2008-10-06 15:34:00',1,'','-2',3071,14),(3073,'0',3407,0,4,0,'2008-10-01 15:36:00',0,'2h par semaine<br />\r\n<br />\r\nJeune couple. Maison récente assez mal rangé.<br />\r\nUniquement le rez-de-chaussée. Pas de repassage','',0,14),(3074,'1',3210,0,3,4,'2008-10-01 16:15:00',0,'pas de répondeur','-2',1613,20),(3077,'1',0,680,7,0,'2008-10-01 16:55:00',0,'suivi état de santé','',0,20),(3080,'1',3369,662,4,1,'2008-10-01 17:12:00',0,'fred appelle mme hisleur pour faire le point sur mme nachar, lui proposer de lui envoyer une autre fdm et lui dire qu\'on est de nouveau en recrutement et qu\'on la tient informée au + tard le 12/10','-2',3079,10),(3081,'1',3100,0,3,4,'2008-10-09 15:39:00',0,'','-2',644,20),(3084,'0',1718,0,4,0,'2008-10-01 17:56:00',0,'Message pour modifier prestation Mme ALLIOT<br />\r\n<br />\r\nDu lundi tous les 15j au mercredi de 15h15 à 18h15 tous les 15 jours','',0,14),(3085,'1',2217,828,4,1,'2008-10-01 11:30:00',0,'validation orale de l\'absence cette semaine<br />\r\nespère un retour mardi prochain','-2',2979,20),(3086,'1',0,828,7,0,'2008-10-01 19:31:00',0,'état de santé','',0,20),(3087,'1',0,828,7,4,'2008-10-06 11:31:00',0,'','-2',3086,20),(3100,'1',0,745,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3099,'1',0,131,7,6,'2008-10-02 00:00:00',1,'','-2',3098,14),(3098,'1',0,131,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3097,'1',0,67,7,6,'2008-10-02 00:00:00',1,'','-2',3096,14),(3096,'1',0,67,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3101,'1',0,745,7,6,'2008-10-02 00:00:00',1,'','-2',3100,14),(3102,'1',0,370,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3103,'1',0,370,7,6,'2008-10-02 00:00:00',1,'','-2',3102,14),(3104,'1',0,682,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3105,'1',0,682,7,6,'2008-10-02 00:00:00',1,'','-2',3104,14),(3106,'1',0,727,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3107,'1',0,727,7,6,'2008-10-02 00:00:00',1,'','-2',3106,14),(3108,'1',0,232,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3109,'1',0,232,7,6,'2008-10-02 00:00:00',1,'','-2',3108,14),(3110,'1',0,165,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(7777,'1',2260,567,5,1,'2009-01-05 15:15:00',0,'retest','-2',7776,10),(3856,'1',0,619,7,0,'2008-10-13 13:25:00',0,'Reçu par courrier ce jour <br />\r\navenant 2<br />\r\navenant 3','',0,14),(3114,'1',0,516,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3115,'1',0,516,7,6,'2008-10-02 00:00:00',1,'','-2',3114,14),(3116,'1',0,796,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3117,'1',0,796,7,6,'2008-10-02 00:00:00',1,'','-2',3116,14),(5430,'1',1786,421,4,0,'2008-11-10 13:40:00',0,'Mail de Mr PLESSIS :<br />\r\n\"J\'ai prévenu hier Valérie Péan pour lui dire que je n\'avais pas besoin de sa présence le Lundi 10 Novembre du fait de congé.<br />\r\nPour les congés de Noël, nous garderons les prestations des Lundi 22 et 29 Décembre comme d\'habitude.<br />\r\nIl n\'y aura pas de prestation le 25/12 et le 01/01 bien évidemment.<br />\r\nIl n\'est pas nécessaire de prévoir un remplacement.<br />\r\nPour Février, je n\'annule que la prestation du Lundi 9 Février uniquement.\"<br />\r\n<br />\r\n','',0,14),(3120,'1',0,493,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3121,'1',0,493,7,6,'2008-10-02 00:00:00',1,'','-2',3120,14),(3122,'1',0,865,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3123,'1',0,865,7,6,'2008-10-02 00:00:00',1,'','-2',3122,14),(3858,'1',0,888,7,0,'2008-10-13 13:33:00',0,'Envoi par courrier, renouvellement période d\'essai','',0,14),(3422,'1',0,597,4,0,'2008-10-06 16:22:00',0,'C\'est quasiment sure qu\'elle va arrêter chez Mme COURREDE.<br />\r\n<br />\r\nNe souhaite plus d\'heure','',0,14),(3128,'1',0,898,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3129,'1',0,898,7,6,'2008-10-02 00:00:00',1,'','-2',3128,14),(3130,'1',0,755,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3131,'1',0,755,7,6,'2008-10-02 00:00:00',1,'','-2',3130,14),(3132,'1',0,908,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3133,'1',0,908,7,6,'2008-10-02 00:00:00',1,'','-2',3132,14),(3134,'1',0,204,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3135,'1',0,204,7,6,'2008-10-02 00:00:00',1,'','-2',3134,14),(3136,'1',0,811,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3137,'1',0,811,7,6,'2008-10-02 00:00:00',1,'','-2',3136,14),(3140,'1',0,253,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3141,'1',0,253,7,6,'2008-10-02 00:00:00',1,'','-2',3140,14),(3142,'1',0,109,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3143,'1',0,109,7,6,'2008-10-02 00:00:00',1,'','-2',3142,14),(3146,'1',0,421,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3147,'1',0,421,7,6,'2008-10-02 00:00:00',1,'','-2',3146,14),(4112,'1',1596,848,7,1,'2008-10-16 16:07:00',0,'Appel pur refaire le point sur la presta. Clt très satisfait.','1',1516,10),(3150,'1',0,475,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3151,'1',0,475,7,6,'2008-10-02 00:00:00',1,'','-2',3150,14),(4543,'1',0,950,7,1,'2008-10-23 13:44:11',0,'Vérification des références','-2',0,20),(3154,'1',0,795,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3155,'1',0,795,7,6,'2008-10-02 00:00:00',1,'','-2',3154,14),(3156,'1',0,809,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3157,'1',0,809,7,6,'2008-10-02 00:00:00',1,'','-2',3156,14),(3158,'1',0,844,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3159,'1',0,844,7,6,'2008-10-02 00:00:00',1,'','-2',3158,14),(3693,'0',0,755,4,0,'2008-10-09 17:05:00',0,'Elle est en arrêt maladie suite accident du travail chez autre employeur.<br />\r\narrêt du 9/10/08 à 8h au lundi 13/10/08 à 23h<br />\r\nprévenir ses clients<br />\r\n<br />\r\n','',0,14),(3162,'1',0,250,7,0,'2008-10-02 00:00:00',0,'','-2',0,14),(3163,'1',0,250,7,6,'2008-10-02 00:00:00',1,'','-2',3162,14),(3164,'0',0,745,4,0,'2008-10-02 08:36:00',0,'Rappeler : Prise en compte de sa demission.','',0,14),(3250,'0',0,745,4,0,'2008-10-02 17:55:00',0,'A partir semaine 41 : elle ira chez Mme GREY le lundi de 15h à 17h au lieu de mardi<br />\r\n<br />\r\nJeudi 9 de 14h30 à 16h30 elle ira chez mme Grataloup à la place de mercredi','',0,14),(3166,'0',2560,0,4,0,'2008-10-02 09:19:00',0,'le 02/10 9h 25 Dais ne pourra pas remplacer presta vdi ok pour 1h de plus merc prochain','',0,10),(3167,'1',1297,0,4,0,'2008-10-02 09:35:00',0,'mess le 02/10 Presta décalé au matin et non Am','',0,10),(3168,'1',1838,0,4,0,'2008-10-02 09:47:00',0,' 02/10 Désiréé s\'est déplace mais elle clés sont pas à l\'endroif habituel Msg à Dubuc 9 h 30','',0,10),(3192,'1',3312,0,3,4,'2008-10-09 14:40:00',0,'','-2',2491,20),(3195,'1',3376,0,3,4,'2008-10-06 14:01:00',0,'','-2',2961,20),(3196,'1',3378,0,3,4,'2008-10-09 14:47:00',0,'','-2',2965,20),(3197,'0',2675,745,4,0,'2008-10-02 14:08:00',0,'Mr hernioux sera absent la semaine 41 annuler prestation<br />\r\n<br />\r\nMme boiriveau au courant','',0,14),(3194,'1',3376,0,3,5,'2008-10-02 14:01:00',0,'envoyé un devis','-2',2961,20),(3175,'1',0,371,4,5,'2008-10-08 13:04:00',0,'envoi des coordonnées = ok','-2',3021,20),(3176,'1',2113,0,4,0,'2008-10-02 13:15:00',0,'TALL viendra vendredi puisk él était venu mardi MSG le 02/10','',0,10),(5058,'1',2067,453,7,4,'2008-09-23 16:56:00',0,'pour faire le P sur Presta.','-2',3180,10),(3179,'1',1718,67,4,0,'2008-10-02 13:18:00',0,'Ils sont ok pour changer au mercredi de 15h15 à 18h15<br />\r\nDonc 1ère prestation le mercredi 15/10/08','',0,14),(3180,'1',2067,453,7,0,'2008-09-22 10:00:00',0,'','-2',0,10),(3182,'1',2648,895,7,0,'2008-10-02 14:30:00',0,'','-2',0,10),(3208,'1',2642,662,7,0,'2008-09-17 10:00:00',0,'','-2',0,10),(3184,'1',2480,915,7,0,'2008-10-02 15:30:00',0,'','-2',0,10),(3218,'1',2935,0,1,0,'2008-10-02 16:05:00',0,'La cliente à demandé à être rappeler concernant ses factures impayées. Message laissé par Benoit pour lui dire que tout à été régularisé.','',0,2),(3188,'1',3373,896,7,0,'2008-10-02 11:00:00',0,'','-2',0,10),(3190,'1',3372,0,3,4,'2008-10-03 16:30:00',1,'','-2',2896,20),(3191,'1',0,812,7,1,'2008-10-02 12:20:00',0,'compte-rendu du contrôle avec BOURROUX :<br />\r\nPas très investie dans son travail, pas beaucoup d\'énergie.<br />\r\nPb de relationnel à vérifier, car les clients semblent chercher à vérifier que les choses soient bien faites.<br />\r\nAttend de la gratitude du client, et se sert de ce prétexte pour ne pas chercher à devancer leurs attentes.<br />\r\n-> prévoir RDV RH et session de perfectionnement','-2',2120,20),(3199,'1',3377,0,3,1,'2008-10-10 16:04:00',0,'N\'en a pas encore discuté mais est sûr de formalisé les prestations avec nous.<br />\r\nN\'a pas regardé les concurrents est sûr de nous.<br />\r\nNous recontacte dès qu\'elle en aura discuté avec son conjoint.<br />\r\n','-2',2963,20),(3200,'1',3382,0,3,4,'2008-10-06 14:00:00',0,'','-2',3003,20),(3202,'1',1876,0,4,0,'2008-10-02 14:50:00',0,'changement du SAPRE, voir l\'autre client CONSTANCEA','',0,20),(3206,'1',2706,0,1,1,'2008-10-02 18:20:00',0,'L\'intervenante a un peu bâclée travail, et n\'a pas fait la chambre de son fils, malgré qu\'il l\'ait été rangée au préalable.<br />\r\nVérifier heures du pointage car doute.<br />\r\nDemande un changement d\'intervenante.','-2',3204,20),(3210,'1',2534,896,7,0,'2008-10-02 15:00:00',0,'','-2',0,10),(3212,'1',2219,895,7,0,'2008-10-03 15:00:00',0,'','-2',0,10),(3214,'1',3373,896,7,0,'2008-10-03 11:00:00',0,'','-2',0,10),(3216,'1',2534,896,7,0,'2008-10-03 15:00:00',0,'','-2',0,10),(3219,'1',3373,896,7,0,'2008-10-02 11:00:00',0,'','-2',0,10),(3221,'1',2994,857,5,0,'2008-10-02 15:30:00',0,'L\'intervenante ne s\'est pas présentée ce matin chez le client, ils souhaitent arréter de travailler avec nous. Message laissé par Benoit pour essayer de rattraper le coup, quitte à offrir 6 heures de prestation.','',0,2),(3222,'1',0,662,7,6,'2008-10-02 16:24:00',0,'suppr sur liste.','-2',3208,10),(14461,'0',2831,779,4,0,'2009-05-29 09:52:00',0,'29.05.09 : Mme RANGUIN m\'a informée qu\'à compter de la semaine prochaine elle commençait un nouvel emploi dans l\'hôtellerie, et qu\'elle travaillait le vendredi dc ne pouvait plus travailler chez nous.<br />\r\n4.06.09: Mme RANGUIN interviendra le 5.06 pdt 2h. La clte peut avoir presta vendredi matin ou samedi matin. Pas possible le jeudi matin.','',0,9),(3828,'1',3470,0,3,0,'2008-10-13 11:26:00',0,'4H ','',0,20),(3230,'1',3175,569,7,0,'2008-09-29 00:00:00',0,'','-2',0,10),(5499,'1',0,841,7,6,'2008-11-11 10:15:00',0,'','-2',3242,10),(3235,'1',3175,842,7,0,'2008-10-01 10:00:00',0,'','-2',0,10),(3242,'1',2361,841,7,0,'2008-10-06 10:00:00',0,'','-2',0,10),(3245,'0',2994,0,1,0,'2008-10-02 17:07:00',0,'Conversation téléphonique de Benoit avec Mme Labadens. Irrécupérable, système de fonctionnement de la société qui ne marche pas. N\'est pas satisfaite de nos prestations, préfère s\'adresser à une société qui en promet moins et qui en fait davantage.','',0,2),(3246,'1',2771,0,4,0,'2008-10-02 17:30:00',0,'le 02/10 17h 35 Mme Bouzy ok pour 14h 17 h à compter du 10 oct','',0,10),(3247,'1',1723,0,4,0,'2008-10-02 17:37:00',0,'mess pour chgment lundi 14h à 16h','',0,10),(3248,'1',2580,0,4,0,'2008-10-02 17:39:00',0,'incident la petite fille de imbert piquait des sous dans le porte monnaie de dIas','',0,10),(3249,'1',2215,0,4,0,'2008-10-02 17:45:00',0,'Brahmi malade Msg 17h 50','',0,10),(3252,'1',3282,865,4,0,'2008-10-02 18:04:00',0,'message pour la prevenir que mlle françois n\'était pas dispo le mardi matin mais mardi am <br />\r\n<br />\r\nLa cliente n\'a pas d\'autres clés. Elle veut que le mardi matin ou mercredi matin ou vendredi matin.<br />\r\nJe lui ai proposé une autre salariée. Elle serait OK uniquement si cette personne était aussi ou plus efficace que Mlle François.<br />\r\nLa tenir au courant...','',0,14),(3253,'1',3226,67,4,0,'2008-10-02 18:10:00',0,'Message pour savoir si prestation commence le 6/10/08 de 14h à 16h30 et prévoir rencontre ou présence lors de la 1ere prestation','',0,14),(3270,'1',2280,648,7,0,'2008-09-26 14:00:00',0,'','-2',0,31),(3258,'1',3199,860,7,0,'2008-09-26 14:00:00',0,'','-2',0,31),(3259,'1',3199,860,7,6,'2008-09-26 14:00:00',0,'','-1',3258,31),(3260,'1',2817,883,7,0,'2008-09-30 10:00:00',0,'','-2',0,31),(3261,'1',2817,883,7,1,'2008-09-30 10:00:00',1,'','1',3260,31),(3265,'1',2817,883,7,6,'2008-09-30 10:00:00',0,'','1',3264,31),(3264,'1',2817,883,7,0,'2008-09-30 10:00:00',0,'','-2',0,31),(3269,'1',3115,829,7,6,'2008-09-29 10:00:00',0,'','1',3268,31),(3268,'1',3115,829,7,0,'2008-09-29 10:00:00',0,'','-2',0,31),(3279,'1',2859,780,7,6,'2008-10-01 10:00:00',0,'','1',3278,31),(3280,'1',3400,762,7,0,'2008-10-03 10:00:00',0,'','-2',0,31),(3281,'1',3400,762,7,6,'2008-10-03 10:00:00',0,'','0',3280,31),(3282,'1',0,919,7,1,'2008-10-02 22:53:57',0,'Vérification des références','-2',0,26),(3283,'1',0,919,7,1,'2008-10-02 15:00:00',1,'','-2',3282,26),(3284,'0',0,920,7,1,'2008-10-02 23:18:03',0,'Vérification des références','-2',0,26),(3286,'1',0,489,7,0,'2008-10-03 00:00:00',0,'','-2',0,14),(3287,'1',0,489,7,6,'2008-10-03 00:00:00',1,'','-2',3286,14),(3288,'0',3344,0,4,0,'2008-10-03 09:07:00',0,'frémentain chute scooter ok veut remplacement mardi','',0,10),(3289,'1',2534,0,4,0,'2008-10-03 09:12:00',0,'frémentain chute scooter arrétéé cette sem MSG le 03/10 à 9h','',0,10),(3290,'0',3200,0,4,0,'2008-10-03 09:15:00',0,'frémentain chute scooter serena ok','',0,10),(3291,'1',2771,0,4,0,'2008-10-03 09:34:00',0,'bouzy oublie de laisser les cles ce matin elle ser facturéé ok pour elle','',0,10),(8760,'1',0,789,5,4,'2009-01-27 17:07:00',0,'arrêt pour vendredi <br />\r\nMise au point tjs<br />\r\n','-2',8478,20),(8761,'0',1729,438,4,0,'2009-01-26 09:05:00',0,'Suite absence de MME CAPLET j\'ai proposé au client qu\'elle intervienne vendredi 30.01. me rappellera si intéresse.','',0,9),(3293,'1',1347,86,4,0,'2008-10-03 09:52:00',0,'Msg laissé au client pour la non intervention de ce jour (cause enfant malade)','',0,2),(3294,'1',1523,86,4,0,'2008-10-03 09:55:00',0,'Msg laissé à la cliente pour la non intervention de ce jour (cause enfant malade)','',0,2),(3298,'1',3389,0,3,3,'2008-10-06 18:30:00',0,'','-2',3032,20),(3299,'1',3389,0,3,1,'2008-10-08 11:22:00',0,'Le client veut un rdv commercial vendredi matin avec Sintas.<br />\r\n<br />\r\nSi a la suite du rdv tout est bon elle pourra faire la prestation.<br />\r\nSinon démarrage des prestations le lundi et le jeudi sur la base horaire 9h - 11 h.','-2',3032,20),(3300,'1',0,865,7,0,'2008-10-03 10:25:00',0,'N s\'est pas présenté chez Mme Larue ce matin. Pas d\'explications!! J\'ai laissé un message me damandant de me rappeler.<br />\r\n<br />\r\nA envoyer un SMS dans l\'après-midi expliquant qu\'elle était malade.','',0,14),(3410,'1',0,865,7,0,'2008-10-06 14:23:00',0,'Elle a téléphoné pour prévenir qu\'elle était encore malade et qu\'elle ne passerait pas aujourd\'hui mais demain.<br />\r\n<br />\r\nElle n\'est pas disponible le matin pour travailler chez Mme FOUGERAT','',0,14),(3302,'1',2740,855,4,0,'2008-10-03 10:28:00',0,'Mr Brenner modifie ses prestations :<br />\r\nSemaine prochaine : lundi + mardi<br />\r\nA partir du 13 oct : uniquement le vendredi de 8 à 12h','',0,14),(3448,'1',1137,0,4,0,'2008-10-06 18:11:00',0,'Msg laissé à la cliente pour remplacement mme Sanha par mme Coulibaly à partir du 16/10','',0,2),(3304,'1',1682,891,5,0,'2008-10-03 10:26:00',0,'La cliente a eu Aissa le 02/10 pour lui dire qu\'elle ne souhaitait pas continuer avec mme Arrab car elle n\'avait fait que 4h au lieu de 5h et que le linge avait décoloré.<br />\r\nCliente rappelée par Magalie le 03/10 (msg laissé)après avoir fait un point avec mme Arrab et Bennet : le linge avait été mis par la cliente dans le LL, l\'intervenante a juste mis la lessive et démarré le LL. Concernant le pb d\'H, mme Arrab devait intervenir de 9h à 14h mais comme Bennet venait à 10h avec elle, elle n\'est restée que de 10h à 14h.','',0,2),(3305,'1',189,0,5,0,'2008-10-03 11:03:00',0,'Lampe cassée par mme Ibbou lors de la prestation du 10/09. Msg laissé à la cliente ce jour pour donner suite','',0,2),(3306,'1',1950,0,4,0,'2008-10-03 11:09:00',0,'Msg laissé le 03/10 pour kmska jeudi matin ou lundi AM exceptionnellement le 06','',0,10),(3307,'1',887,857,5,0,'2008-10-03 10:33:00',0,'La cliente n\'est pas très satisfaite du travail de mme Coulibaly : ménage pas fait à fond (derrière jouets, WC remarque faite par la cliente à 2 reprises), la maison ne sent pas le propre + chemise brûlée lors de la prestation du 29/09 sans avertir la sté et la cliente.<br />\r\nFaire le point avec l\'intervenante et rappeler la cliente vers le 13/10','',0,2),(14898,'1',3201,0,4,0,'2009-06-08 18:44:00',0,'Msg laissé sur port cliente pour remplacement mme Omar pdt arrêt. Proposition mme Kaczmarska le 10/06 13h-16h','',0,2),(3309,'1',1870,0,4,0,'2008-10-03 11:48:00',0,'2eme msg laissé à la cliente pour début presta avec mme Boucherrab le 06/10','',0,2),(14798,'1',2741,787,1,6,'2009-06-04 09:30:00',1,'','-2',12178,2),(3311,'1',3415,0,3,0,'2008-10-03 12:03:00',0,'2H<br />\r\nL\'Union<br />\r\nMAR ou MER','',0,20),(3312,'1',3415,0,3,4,'2008-10-06 13:38:00',0,'','-2',3311,20),(3313,'1',2225,0,1,0,'2008-10-03 12:06:00',0,'Cliente très satisfaite du travail de mme Beye. N\'a jamais eu un niveau de presta aussi élevé depuis qu\'elle a commencé avec nous','',0,2),(6768,'0',2355,983,1,0,'2008-12-04 18:04:00',0,'16/12 point qualité 1ère presta : Client satisfait de Mme PINCON','',0,9),(3315,'0',2946,644,7,0,'2008-10-03 12:28:00',0,'la mère du client a refusé le point qualité en disant qu\'ils n\'étaient pas au courant et qu\'ils étaient très satisfaits de l\'intervenante.','',0,9),(3316,'1',0,921,7,1,'2008-10-03 12:53:52',0,'Vérification des références','-2',0,31),(3317,'1',0,921,7,1,'2008-10-03 15:00:00',1,'','-2',3316,31),(3318,'1',2583,605,4,1,'2008-10-03 09:57:00',0,'prévenue que l\'on démarre que mardi prochain','-2',2623,20),(3319,'1',0,605,7,0,'2008-10-03 12:58:00',0,'','',0,20),(3320,'1',0,605,7,1,'2008-09-30 14:00:00',0,'Ne comprend pas pourquoi on diffuse une annonce sur son secteur alors que l\'on ne lui a toujours pas fait de proposition : la prestation en question est 2*3H MAR/VEN (hors dispos)<br />\r\nElle nous indique qu\'elle est dispo désormais le VEN et qu\'elle prend la prestation.<br />\r\nDémarrage VEN au plus tot, sinon MAR prochain','-2',3319,20),(3321,'1',2583,605,7,4,'2008-10-02 13:01:00',0,'démarrage ce VEN','-2',3319,20),(3322,'1',0,605,7,4,'2008-10-02 16:01:00',0,'','-2',3319,20),(3323,'1',0,605,7,4,'2008-10-02 18:31:00',0,'','-2',3319,20),(3324,'1',0,605,7,1,'2008-10-02 21:30:00',0,'Appel de l\'intervenante<br />\r\nElle n\'est plus dispo le VEN : je lui précise qu\'elle nous met dans l\'embarras<br />\r\nSe plaint de n\'être prévenue que la veille : on avait un accord mutuel ce MAR pourtant<br />\r\nSe plaint qu\'on n\'ait pas encore fait la modification de son nom sur le bulletin de paie : la modification est effective mais ne peut pas être rétroactive<br />\r\nElle consent à faire la prestation les MAR/VEN de 8H30 à 11H30 en fin de compte, et souhaite qu\'on lui fasse plus de propositions dans son secteur, mais en la prévenant une semaine avant.','-1',3319,20),(3325,'1',0,605,7,2,'2008-10-03 14:30:00',0,'plan et feuille de route déposée à son domicile','-2',3319,20),(3326,'1',3210,0,3,4,'2008-10-08 11:15:00',1,'','-2',1613,20),(3327,'1',1767,0,9,0,'2008-10-03 16:17:00',0,'2H le JEU','',0,20),(3753,'1',1767,0,4,1,'2008-10-10 14:00:00',0,'finalement bourroux garde et ok pour 2h30','-2',2511,20),(3329,'1',3318,0,3,0,'2008-10-03 16:22:00',0,'2H le VEN de 16H à 18H','',0,20),(3330,'1',3318,0,3,1,'2008-10-08 14:43:00',0,'Pas d\'intervenante en vue sur son secteur.<br />\r\nNous la re-contacterons dès que quelqu\'un de disponible sur son secteur.','-2',3329,20),(5883,'1',1224,0,7,0,'2008-11-18 15:53:00',0,'facturation<br />\r\n','',0,20),(5734,'1',0,905,4,0,'2008-11-17 10:17:00',0,'décalage prestation mallié','',0,20),(3333,'1',2101,0,4,0,'2008-10-03 16:25:00',0,'Intervenante indisponible jusqu\'à nouvel ordre','',0,20),(3334,'1',2101,0,4,1,'2008-10-06 10:45:00',0,'comprend la situation mais aimerait savoir si gojon reviendra ou pas.','-2',3333,20),(3335,'1',2101,0,3,0,'2008-10-03 16:25:00',0,'6H : 2x3H (début et fin de semaine)<br />\r\nou 4H en dépannage','',0,20),(3336,'1',2101,0,3,1,'2008-10-06 12:23:00',0,'voir si sintas peut effectuer un remplacement cette semaine car gayan en a besoin. souhaite garder la même remplaçante car ne veut pas tout ré-expliquer à chaque fois','-2',3335,20),(3337,'1',2009,0,4,0,'2008-10-03 16:26:00',0,'intervenante indisponible jusqu\'à nouvel ordre','',0,20),(3338,'1',2009,0,4,4,'2008-10-06 16:58:00',0,'Suite arrêt prolongé de gojon (et surtout fin de la période d\'essai => pas dit au client) nous envisageons un remplacement définitif de Mme Gojon dès que possible.<br />\r\n<br />\r\nNous recontactons la client courant de la semaine pour faire un point avec elle à ce sujet.','-2',3337,20),(3339,'1',2009,0,9,0,'2008-10-03 16:27:00',0,'3H<br />\r\njour flexible','',0,20),(3341,'1',2217,0,4,0,'2008-10-03 16:27:00',0,'intervenante indisponible jusqu\'à nouvel ordre','',0,20),(3342,'1',2217,0,4,1,'2008-10-07 11:27:00',0,'Gojon toujours pas disponible, pas d\'amélioration de l\'état de santé.<br />\r\nOn essaie de retrouver un remplacement au plus vite et nous récupérons les clés demain.<br />\r\nTient au courant de l\'avancement pour remplacement.','-2',3341,20),(3343,'1',2217,0,9,0,'2008-10-03 16:28:00',0,'4H : 2x2H en début/fin de semaine<br />\r\ngrouper avec ALAMI et DUMONT','',0,20),(3344,'1',2217,0,9,1,'2008-10-07 16:29:00',1,'','-2',3343,20),(3345,'1',3165,0,4,0,'2008-10-03 16:29:00',0,'intervenante indisponible jusqu\'à nouvel ordre','',0,20),(3346,'1',3165,0,9,0,'2008-10-03 16:29:00',0,'3H le VEN matin','',0,20),(3347,'1',3165,0,9,1,'2008-10-08 11:00:00',0,'La cliente veut savoir ce qu\'il en ai par rapport a une reprise des prestations ?<br />\r\nAttend de voir pour un remplacement pour vendredi.<br />\r\nAssez mécontente','-1',3346,20),(3348,'1',3165,0,4,1,'2008-10-06 11:20:00',0,'La cliente veut un remplacement rapidement car si d\'ici fin de semaine pas de solutions arrêt des prestations a besoin de quelqu\'un car personne depuis 15 jours. ','-2',3345,20),(3349,'1',3350,0,3,4,'2008-10-08 12:33:00',0,'Contact pour parler de la mise en place des prestations demain et d\'un rdv pour la remise des clés. <br />\r\nBase horaire 13h30 - 16h30 les jeudis avec Sintas.','-2',2688,20),(3350,'1',3372,0,3,1,'2008-10-08 14:33:00',0,'La cliente à des exigences particulières.<br />\r\nElle veut quelqu\'un de dynamique, expérimenté (pas une jeune), qui sache prendre des initiatives. Pas quelqu\'un de timide qui ne sache pas dire les choses.<br />\r\nLa cliente veut quelqu\'un de sûr et de fiable sur qui compter à partir de janvier. <br />\r\nC\'est pour cette raison qu\'elle souhaiterait déjà \"tester\" la personne sur 3 ou 4 prestations dès début décembre.','-2',2896,20),(3351,'1',3122,877,7,0,'2008-10-03 14:00:00',0,'','-2',0,20),(3352,'1',3122,877,7,6,'2008-10-03 14:00:00',1,'Très bonne prestation à tous les points de vus<br />\r\nPleine d\'initiative','-2',3351,20),(3353,'1',3419,0,3,0,'2008-10-03 17:29:00',0,'2H','',0,20),(3354,'1',3419,0,3,5,'2008-10-08 15:02:00',0,'email de relance : envoyé','-2',3353,20),(3355,'1',2749,0,5,0,'2008-10-03 17:45:00',0,'Bouteille de vin cassée pendant la prestation du 01/10','',0,20),(3356,'1',2749,818,5,4,'2008-10-08 14:10:00',0,'Point satisfaction sur son intervenante. <br />\r\nPas parlé de la casse, je l\'aborderait quand je l\'aurais en ligne (pas à travers le répondeur)','-2',3355,20),(3357,'1',3211,818,5,0,'2008-10-03 17:46:00',0,'Petit pot cassé sur la prestation du 01/10','',0,20),(3567,'1',3436,920,1,1,'2008-10-08 13:56:00',0,'Suite première prestation, la cliente est très contente de l\'intervenante. RAS','-2',3456,26),(3360,'1',3374,789,1,0,'2008-10-03 18:00:00',0,'+ prélèvements','',0,20),(3362,'1',3374,789,1,4,'2008-10-10 16:40:00',0,'satisfaction?','-2',3360,20),(3366,'0',1979,0,4,0,'2008-10-06 09:30:00',0,'Souhaite payer par CESU. Message sur son portable : OK','',0,14),(3367,'0',2740,0,4,0,'2008-10-06 09:43:00',0,'Il va déménager en décembre','',0,14),(3368,'1',1967,0,4,0,'2008-10-06 10:05:00',0,'Est rentrée à 16h20. Mme Charrier n\'était pas là. Elle n\'a pas fait ses 2h30.<br />\r\nPas de message. A le sentiment de s\'être fait avoir.<br />\r\nN\'a plus confiance.<br />\r\nRécupérer les clés de Mme Charrier','',0,14),(3370,'1',2480,915,7,1,'2008-10-06 10:55:00',0,'rappel vers la cliente. qulque détails vu par la clte avec interv. ','0',3184,10),(3371,'1',2480,915,7,0,'2008-10-09 15:00:00',0,'','-2',0,10),(3373,'1',2043,493,4,0,'2008-10-06 08:16:00',0,'Dégat des eaux le 3/10/08<br />\r\n<br />\r\nMlle Forget a renversé un seau d\'eau sur un sol fragile. A remplacer. Devis 570 euros<br />\r\n<br />\r\nDossier assureur : Déclarations circonstanciées de Mlle Forget, de mr Lardiere, du client + devis.<br />\r\nPrévoir venue de Mlle Forget pour signer les documents','',0,14),(7689,'1',3342,0,1,0,'2008-12-30 16:11:47',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7690,'1',3342,920,1,1,'2008-12-31 13:00:00',1,'','-2',7689,26),(7691,'0',0,976,4,0,'2008-12-30 16:28:00',0,'suite verglas, pas de transport, intervenante n\'a pas pu effectuer les prestations','',0,10),(3375,'1',1389,0,4,0,'2008-10-06 11:26:00',0,'Msg laissé au client pour le remplacement de mme Sanha par mme Arrab le 07/10 de 9h à 12h','',0,2),(3376,'1',3235,908,4,0,'2008-10-06 11:31:00',0,'Mlle LeBOUEDEC A trouvé un autre emploi. Ne peut arriver chez MMe Guillamet avant 14h30<br />\r\n<br />\r\nMme GUILLAMET ok pour decaler à 14h30 le mardi','',0,14),(3378,'1',0,828,7,1,'2008-10-06 13:30:00',0,'est toujours aussi mal. voir son médecin et son kiné dans la journée mais pense que aussi bien pour nous que pour elle il vaudrait mieux mettre fin à sa période d\'essai. Doit nous rendre les clés et le matériel remis à l\'embauche. Voir la procédure et la recontacte pour faire un point avec elle à ce sujet.','-2',3086,20),(3379,'0',616,0,4,0,'2008-10-06 11:52:00',0,'La cliente veut copie du télépointage pour chez elle avec sa facturation','',0,14),(3447,'1',97,0,4,0,'2008-10-06 17:55:00',0,'Msg laissé au client pour remplacement définitif avec mme Pereira mercredi AM','',0,2),(3381,'1',3426,0,3,0,'2008-10-06 12:09:00',0,'devis pour 2h par semaine','',0,20),(3382,'1',3426,0,3,1,'2008-10-07 11:00:00',0,'candidat = boulet','-2',3381,20),(3383,'1',3427,0,3,0,'2008-10-06 12:12:00',0,'devis pour 3h par semaine','',0,20),(3384,'1',3427,0,3,1,'2008-10-08 12:46:00',0,'Pas de répondeur<br />\r\nFait un écho ...','-2',3383,20),(3385,'1',3428,0,3,0,'2008-10-06 12:17:00',0,'devis pour 2h par semaine','',0,20),(3386,'1',3428,0,3,1,'2008-10-08 12:50:00',0,'déjà engagé auprès de quelqu\'un d\'autre.','-2',3385,20),(3387,'1',3429,0,3,0,'2008-10-06 12:20:00',0,'devis pour 3h par semaine','',0,20),(3552,'1',3429,0,3,4,'2008-10-08 12:53:00',0,'','-2',3387,20),(3389,'1',0,733,4,1,'2008-10-06 12:23:00',0,'cheuala effectue la prestation de cette semaine en attendant pour trouver un remplacement. Recontacte demain pour faire un point.','-2',3001,20),(3390,'1',0,733,4,1,'2008-10-08 12:23:00',0,'Cheuala préférerait arrêter cette prestation. Par contre mettre Dumouchel à la place de Michel et cela lui laisserait une marge de manœuvre le lundi matin.<br />\r\nA valider','-2',3001,20),(3392,'1',2101,0,3,1,'2008-10-08 16:34:00',0,'nous lui avons expliqué la situation par rapport à l\'intervenante. Elle comprend mais est très embêté car elle a besoin de quelqu\'un rapidement.<br />\r\nLa cliente nous a parlé d\'une solution par rapport aux transports en commun tisséo (bus à réserver à l\'avance à partir du métro ligne B paul sabatier)<br />\r\nVoir pour envisager cette solution. descendre à l\'arrêt \"la ferme st sernin\" juste en face de chez eux.<br />\r\n(ligne vers vigoulet auzil)','-2',3335,20),(3393,'1',1224,0,4,4,'2008-10-09 14:17:00',0,'Prévenu que pour gojon c\'est fini.<br />\r\nPrévenu également qu\'on lui recherche activement un remplacement.<br />\r\nMise au point semaine prochaine.','-2',2910,20),(3394,'1',0,905,4,0,'2008-10-06 12:58:00',0,'2h chez becard de 14 à 16 h','',0,20),(3395,'1',0,905,4,1,'2008-10-06 12:59:00',0,'ok de son côté pas de problème peut commencer dès ce mercredi attend confirmation avec adresse.','-2',3394,20),(3396,'1',0,905,4,1,'2008-10-07 12:00:00',0,'L\'adresse de la cliente Mme Becard ainsi que toutes les informations pour la prestation sont ok.<br />\r\nNormalement prestation demain de 14hà 16h<br />\r\n','-2',3394,20),(3397,'1',3162,0,9,1,'2008-10-07 11:23:00',0,'Suite message de la cliente sur répondeur nous disant qu\'elle est ok pour la première prestation avec David.<br />\r\nNous avons laissé un message pour savoir si présente sur première prestation.<br />\r\nRappel dans la soirée.','-2',3051,20),(3398,'1',3164,0,3,4,'2008-10-13 13:00:00',0,'Brousset ?','-2',1325,20),(3399,'1',0,828,7,4,'2008-10-07 10:36:00',0,'Prévenu que la période d\'essai prend fin à ce jour sans préavis.<br />\r\nElle doit nous rapporter les clés et le matériel remis à l\'embauche avant mercredi après midi.<br />\r\nRappel ce midi pour faire point.','-2',3086,20),(3400,'1',3186,0,3,1,'2008-10-09 13:38:00',0,'Non a déjà trouvé quelqu\'un','-2',1457,20),(3401,'0',0,577,7,0,'2008-10-06 13:39:00',0,'Elle ne souhaite pas de nouveaux clients','',0,14),(3402,'1',3415,0,3,1,'2008-10-06 16:40:00',0,'Appel Cliente.<br />\r\nLa cliente est intéressée et veut prendre rdv rapidement.<br />\r\nLe rdv est pris le MER 08 OCT à 18h','-2',3311,20),(3403,'1',0,789,4,0,'2008-10-06 13:43:00',0,'prestation de remplacement chez Mme gayan le jeudi de 8h à 12h','',0,20),(3404,'1',0,789,4,4,'2008-10-06 13:44:00',0,'','-2',3403,20),(3405,'1',0,789,4,1,'2008-10-07 17:43:00',0,'Non, sintas refuse c\'est beaucoup trop éloigné pour elle et cette situation devait être exceptionnelle.<br />\r\nPrévenir la cliente.','-2',3403,20),(3406,'1',3395,0,3,1,'2008-10-15 12:16:00',0,'Le numéro n\'est plus attribué.<br />\r\nPlusieurs tentatives mais échec.<br />\r\nEnvoi e-mail','-2',3057,20),(3407,'1',0,898,4,0,'2008-10-06 13:52:00',0,'contente de ses prestations, bon contact avec les clients de Sautron et chez louis était seule.<br />\r\n<br />\r\nSinon erreur au niveau de la CAF, elle peut travailler jusqu\'à 18h jusqu\'au mois de mai.<br />\r\n<br />\r\nProspestion ok nous a fourni liste','',0,14),(3408,'1',3376,0,3,1,'2008-10-13 13:20:00',0,'Ils ont déjà trouvé quelqu\'un. Voir dans 6 mois','-2',2961,20),(3409,'1',3382,0,3,1,'2008-10-06 15:30:00',0,'Appel cliente<br />\r\nLa cliente est intéressée par nos offres.<br />\r\nLe speech commercial a été fait.<br />\r\nSuite au speech nous avons pris rdv le LUN 13 OCT à 18H.','-2',3003,20),(3411,'1',2100,493,4,0,'2008-10-06 14:28:00',0,'Mlle FORGET a annulé la prestation du jeudi 2/10 à 13h pour 13h30<br />\r\n<br />\r\nElle ne s\'est pas présenté pour la prestation de ce jour 6/10/08 sans prévenir, appel de la cliente pour savoir si on était au courant.<br />\r\n<br />\r\nA rappeler dès confirmation de la démission de Forget','',0,14),(3413,'1',3421,67,1,0,'2008-10-06 14:34:00',0,'Rencontre Mme ALLIOT mercredi 8/10/08','',0,14),(3414,'1',3282,0,4,0,'2008-10-06 15:08:00',0,';Ne veut pas l\'après midi, peut le mercredi matin ou vendredi matin.<br />\r\n<br />\r\nElle souhaite Mlle FRANÇOIS, accepterait une autre salariée d\'expérience et dont l\'efficacité est assurée.<br />\r\nElle ne veut pas changer de personne régulièrement<br />\r\n<br />\r\n','',0,14),(3415,'0',0,908,4,0,'2008-10-06 15:48:00',0,'Elle travaille pour un restaurant scolaire donc n\'est pas dispo lundi/mardi/jeudi/vendredi entre 10h30 et 14h30<br />\r\n<br />\r\ngroupe scolaire à la cremetterie le long de la ligne 1 (salvador allende st herblain)','',0,14),(3417,'1',3382,0,3,1,'2008-10-13 12:17:00',0,'Finalement après réflexion la cliente annule le rdv car ils font des travaux et une aide ménagère maintenant n\'est pas d\'actualité.<br />\r\nLa recontacter dans 3 mois environ.<br />\r\n','-2',3003,20),(3457,'1',3436,920,1,1,'2008-10-08 13:00:00',1,'','-2',3456,26),(3456,'1',3436,0,1,0,'2008-10-07 09:45:10',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(3466,'1',3221,863,4,0,'2008-10-07 11:35:00',0,'Suite à la demande du client, réduction du contrat de 5h à 4h.<br />\r\nCar le client n\'a pas assez de travail à donner (avis contraire de Mme LULUVAMU).','',0,9),(3423,'1',1640,378,4,0,'2008-10-20 16:22:00',0,'JE PREVIENS LA CLIENTE DE LA DEMISSION DE MME ARBONA APRES SA PRESTA DU 13.11 QUI SERA REMPLACER PAR MLLE LAGRA : MISE EN PLACE PREVUE LE MARDI 18.11 A 13H15- Appel le 12/11 pour confiramtion :Cliente OK','',0,9),(3425,'0',825,0,1,0,'2008-10-06 16:34:00',0,'appel de la cliente pour nous informer que nous lui avons facturé à tort la presta du 12/09 : je lui offre pour compenser celle du 10/10','',0,9),(3469,'0',3405,0,4,0,'2008-10-07 12:11:00',0,'Souhaite finalement 4h par semaine le jeudi<br />\r\n<br />\r\nMaison récente, très bien entretenue...<br />\r\n<br />\r\nSont informés du recrutement en cours','',0,14),(3432,'1',2969,846,5,0,'2008-10-02 10:53:00',0,'L INTERVENANTE A CASSE LE BALAI ESPAGNOL QUI ETAIT DEJA ANCIEN','',0,9),(3433,'1',3415,0,3,3,'2008-10-08 18:00:00',0,'Annulation du rdv commercial','-2',3311,20),(3434,'1',3415,0,3,4,'2008-10-09 15:05:00',0,'Reprise d\'un rdv commercial','-2',3311,20),(4011,'0',3289,0,4,0,'2008-10-15 17:15:00',0,'Msg chmgement le mardi 9/12 à la place du lundi','',0,10),(3436,'1',2009,0,4,1,'2008-10-09 13:36:00',0,'La cliente ne dit rien.<br />\r\nPrévenu que pour gojon c\'est fini.<br />\r\nPrévenu que cherchosn activement un remplacement définitif sur son secteur mais que rien pour le moment.<br />\r\nClés en notre posession.','-2',3337,20),(3437,'1',1108,905,4,0,'2008-10-06 16:30:00',0,'','',0,20),(3438,'1',0,905,4,1,'2008-10-06 17:04:00',0,'Suite grève des bus tisséo ne pourra pas effectuer la première prestation. <br />\r\n<br />\r\nVoir pour décaler celle-ci','-2',3437,20),(3439,'1',233,0,1,0,'2008-10-06 17:20:00',0,'Msg laissé sur le port de la cliente pour savoir la date de reprise exacte des presta (mail du 06/10 : Annuler les prestations de cette semaine et tout le mois d\'octobre)','',0,2),(3442,'0',813,0,4,0,'2008-10-06 17:29:00',0,'suite à la démission de Mlle douair, le client aui voyage beaucoup préfère ne pas la remplacer et résilie le contrat.','',0,9),(7745,'1',3847,1011,7,6,'2008-12-26 16:45:00',0,'suite au ctrl pas de prob. très bonne presta.','1',7416,10),(3444,'1',1108,0,4,1,'2008-10-06 17:43:00',0,'Suite grève des bus la première prestation ne pourra pas avoir lieu. <br />\r\nLe client est ok pour décaler la première prestation à jeudi matin ou aprèm si possible. <br />\r\n<br />\r\nValider avec l\'intervenante et les recontacter.','-2',3437,20),(3445,'1',3282,908,4,0,'2008-10-06 17:46:00',0,'1ere prestation de Mlle LEBOUEDEC de 8h15 à 10h15 mardi 7/10/08<br />\r\n<br />\r\nPrestation bien passée selon Mlle Le Bouedec','',0,14),(3446,'1',1108,0,4,1,'2008-10-07 16:00:00',0,'ok pour la prestation décaler de 13h30 à17h.<br />\r\nReprise normale des prestations le lundi suivant.','-2',3437,20),(14923,'1',4603,0,3,0,'2009-06-09 13:05:00',0,'','',0,2),(6864,'1',3516,0,4,0,'2008-12-08 09:51:00',0,'Clt informé abs Mme SOUMANO. Souhaite remplacement ce j + prestation le vendredi au lieu du jeudi','',0,10),(3451,'0',1925,0,5,0,'2008-10-06 18:23:00',0,'Mme calvet m\'informe qu\'elle a cassé 2 petits cadres en verre / la cliente ne souhaite pas de remboursement car rien de valeur ','',0,9),(3498,'0',2607,493,4,0,'2008-10-07 15:57:00',0,'Mlle FORGET l\'a prévenue de son absence lundi matin','',0,14),(3453,'1',3434,0,4,0,'2008-10-06 18:26:00',0,'Rappeler si ok','',0,14),(3599,'1',2101,0,3,4,'2008-10-14 10:40:00',0,'Pas de répondeur','-2',3335,20),(3458,'0',0,67,4,0,'2008-10-07 10:19:00',0,'Elle demande des congés pour le 27 et 28 octobre. Accordé','',0,14),(18165,'0',3499,0,7,0,'2009-08-31 16:31:00',0,'Fiche Pis : ok','',0,12),(5439,'1',3492,968,4,0,'2008-11-10 14:21:00',0,'1ere prestation le lundi 17/11/08 de 14h à 16h. puis tous les lundi','',0,14),(3460,'1',0,680,7,0,'2008-10-07 10:31:00',0,'montant bulletins','',0,20),(3461,'1',0,680,7,1,'2008-10-07 10:32:00',0,'Aimerait connaître le montant des bulletins du mois de juillet, août et septembre. <br />\r\nInformations importante il faut qu\'on la recontacte dans la journée.','-2',3460,20),(3462,'1',0,680,7,1,'2008-10-07 12:40:00',0,'ok pour les infos.','-2',3460,20),(3463,'1',0,828,7,4,'2008-10-07 15:00:00',1,'','-2',3086,20),(3464,'1',2217,0,4,4,'2008-10-09 15:26:00',0,'Même chose qu\'il y a deux jours ','-2',3341,20),(3465,'1',3162,0,9,1,'2008-10-07 14:11:00',0,'La cliente ne fait plus confiance aux intervenantes et ne veut plus effectuer de remises de clés.<br />\r\nSinon début des prestations demain à 14h, confirmé.<br />\r\nChangement du digicode maintenant 1936 pour piéton (pris en compte)','-2',3051,20),(3468,'1',0,905,4,1,'2008-10-07 11:53:00',0,'presta de 13h30 à 17h pour la première prestation accueil du mari.','-2',3437,20),(7775,'0',2277,0,4,0,'2009-01-05 15:05:00',0,'Msg le 05/01 pour annuler presta du 06/01 remplacement en fin de semaine TBC','',0,10),(12887,'1',1177,0,4,0,'2009-04-24 11:19:00',0,'sabri -30 mn sur prestation','',0,20),(3474,'1',1055,109,4,0,'2008-10-07 12:18:00',0,'consigne de la cliente, mme Matondo a laissé les clés dans leurs boites aux lettres. Ils auraient perdu l\'un de leurs jeux de clés.<br />\r\n<br />\r\nComment Mme Matondo fait-elle la semaine prochaine ???<br />\r\n<br />\r\nMme Longueville doit rappeler lundi pour savoir comment faire pour les clés.<br />\r\n<br />\r\n<br />\r\nmr jafaar sera là demain à 12h pour redonner ses clés','',0,14),(3476,'1',2048,217,4,0,'2008-10-07 12:20:00',0,'Mr Merle est hospitalisé, il ne veut donc plus de prestation pour l\'instant. Avertir Mme Vilain.','',0,14),(3965,'0',3405,0,1,0,'2008-10-14 18:14:00',0,'recrutement en cours : message sur répondeur ce jour','',0,14),(3511,'1',2100,811,4,0,'2008-10-07 17:33:00',0,'1ere intervention de Mlle LE GALL le jeudi 9/10/08 de 13h45 à 15h45 ainsi que le lundi 13 de 13h45 à 15h45','',0,14),(3479,'1',2503,0,4,0,'2008-10-07 13:32:00',0,' le 07/10 mess si possi presta lameira vdi sinon sem prochaine','',0,10),(3480,'1',3162,0,1,0,'2008-10-09 10:00:00',0,'satisfaction ?','',0,20),(3481,'1',3162,0,1,1,'2008-10-09 10:00:00',0,'Satisfaite de la prestation de Mme David, par contre la cliente nous réglera la facture lorsqu\'elle aura récupéré son trousseau de clés.','-2',3480,20),(3482,'1',0,905,4,1,'2008-10-07 14:16:00',0,'David est prévenu du changement de digicode.','-2',3394,20),(3483,'1',0,789,4,0,'2008-10-07 14:18:00',0,'','',0,20),(3484,'1',0,789,4,1,'2008-10-07 14:19:00',0,'Prestation chez mr cachelet exceptionnellement vendredi pour la première fois. <br />\r\nConvenir d\'un rdv de présentation d\'ici vendredi pour la remise des clés.<br />\r\n','-2',3483,20),(3485,'1',0,789,4,1,'2008-10-08 14:00:00',1,'','-2',3483,20),(3486,'1',100,0,4,0,'2008-10-07 14:24:00',0,'Msg laissé sur le port de la cliente pour débuter vendredi','',0,2),(3487,'1',3434,0,4,0,'2008-10-07 14:32:00',0,'3h le lundi après-midi<br />\r\n2h le mercredi après-midi<br />\r\n<br />\r\nPersonne agée. Souhaite une personne de toute confiance, autonome, agréable.<br />\r\n<br />\r\nLundi : ménage pièces de vie<br />\r\nMercredi : salle de bain, sanitaires, repassage','',0,14),(3488,'1',0,828,7,1,'2008-10-08 13:04:00',0,'Passe nous apporter le matériel cet après midi.','-2',3086,20),(3492,'0',3082,0,1,0,'2008-10-07 15:39:00',0,'Point qualité suite changement d\'intervenante<br />\r\nMess Rpdr le 9/10/08.','',0,9),(3632,'1',0,789,4,1,'2008-10-09 11:54:00',0,'trop tard pour cette fois ci le client n\'était pas dispo. <br />\r\nLa prestation est reporté pour la semaine prochaine.<br />\r\nRdv pour la remise des clés le JEU 16 OCT à 12h45.','-2',3613,20),(3624,'1',3326,0,1,0,'2008-10-09 10:15:00',0,'1er POINT QUALITE : CLIENT SATISFAIT','',0,9),(3625,'1',3456,0,3,0,'2008-10-09 10:26:00',0,'Devis pour 2H par semaine','',0,20),(3499,'1',3443,482,1,0,'2008-10-14 14:30:00',0,'J\'ai un qlqun qui s\'occupe de son enfant. Je lui ai demandé qu\'elle nous rappelle pour faire 1 point qualité sur les presta. ','',0,9),(3501,'0',3444,0,1,0,'2008-10-07 16:17:00',0,'J AI EU LA MERE DU CLIENT AU TEL ET LUI AI TOUT EXPLIQUE : EN PARLE A SON FILS QUI NOUS RECONTACTERA SI INTERESSE (bon contact)','',0,9),(3503,'1',1733,0,1,0,'2008-10-07 16:51:00',0,'Tenir informée la cliente pour une nvelle intervenante (mercredi matin impérativement)','',0,2),(3504,'1',2469,0,5,0,'2008-10-06 11:30:00',0,'Table basse en verre cassée par mme Daville lors de la presta du 03/10. Demande faite à la cliente d\'envoyer une LRAR + photos + facture d\'origine ','',0,2),(3505,'0',1052,0,4,0,'2008-10-07 16:58:00',0,'Msg laissé au client pour les \"H fantaisistes\" de Bennet depuis qq tps + pour info que le jeudi il ne pourrait pas venir avant 15h + possibilité nvelle intervenante à partir de la semaine prochaine (tenir informé)','',0,2),(3506,'1',1772,865,4,0,'2008-10-07 17:17:00',0,'prévenue de l\'arrêt de Mlle FRANÇOIS','',0,14),(3507,'1',1772,908,4,0,'2008-10-07 17:17:00',0,'Mlle LE BOUEDEC intervient à partir du vendredi 5/10/08 de v8h30 à 10h30','',0,14),(3508,'1',1417,0,1,0,'2008-10-07 17:22:00',0,'Mme Legiecka ce vendredi + tenir informé changement intervenante pour la semaine prochaine (matin impératif n\'importe kel jr)','',0,2),(3509,'0',2177,876,5,0,'2008-10-07 17:26:00',0,'Problème vu avec l\'intervenante. Tâches sur le parquet stratifié. péllicule orange sur la surface du couloir. Explication: utilisation du produit pour parquet, sur le parquet stratifié. Rincer à l\'eau.','',0,19),(3510,'1',2607,811,4,0,'2008-10-07 17:29:00',0,'1ere prestation de Mlle LE GALL le lundi 20/10/08 de 10h à 12h','',0,14),(3512,'1',1389,0,4,0,'2008-10-07 17:35:00',0,'Mail envoyé au client pour changement intervenante à partir de la semaine prochaine mme Beye mercredi 12h-15h','',0,2),(3513,'1',3235,908,4,0,'2008-10-07 17:55:00',0,'Elle a eu un appel de Mme GUILLAMET qui n\'est pas contente de sa prestation car il y\'a eu des poils de chat sur le canapé.','',0,14),(3515,'1',692,898,1,0,'2008-10-07 18:01:00',0,'Prestation correct des choses à revoir, ils vont lui signaler<br />\r\nsinon personne dynamique','',0,14),(3516,'1',616,237,4,0,'2008-10-07 18:03:00',0,'Mme LECOMTE a prévenu que ce jour 7/10/08 Mme MOISAN n\'a fait que 3h','',0,14),(3517,'0',3225,865,1,0,'2008-10-07 18:14:00',0,'Cliente contente de la prestation, elle pense qu\'avec le temps Mlle FRANÇOIS ira plus vite. RAS. Bon contact.','',0,14),(3520,'1',3087,253,4,0,'2008-10-08 08:20:00',0,'Rdv fixé au 20 nov à 11h.<br />\r\n<br />\r\nElle souhaitera un peu plus d\'heure au début','',0,14),(3521,'1',0,253,4,0,'2008-10-08 08:53:00',0,'Malade aujourd\'hui.','',0,14),(3522,'1',3437,0,1,0,'2008-10-08 09:58:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(3523,'1',3437,920,1,1,'2008-10-09 13:00:00',1,'','-2',3522,26),(3524,'1',1027,0,1,0,'2008-10-08 10:18:00',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(3525,'1',1027,371,1,4,'2008-10-09 14:30:00',1,'','-2',3524,20),(3527,'1',2085,0,4,0,'2008-10-08 10:44:00',0,'Msg laissé sur port cliente pour informer du changement d\'H ','',0,2),(3528,'0',2670,0,4,0,'2008-10-08 10:51:00',0,'Mis au courant pour l\'absence de charrier.<br />\r\n<br />\r\nLa dame est en congé maternité','',0,14),(3529,'1',2241,0,4,0,'2008-10-08 10:52:00',0,'Mis au courant pour l\'absence de charrier. Pas de remplacement','',0,14),(3530,'0',1818,0,4,0,'2008-10-08 10:53:00',0,'Cliente mise au courant pour l\'absence de Charrier. Ne souhaite pas de remplacement','',0,14),(3531,'1',1721,0,4,0,'2008-10-08 11:01:00',0,'fin des prestations','',0,20),(3532,'1',1721,0,4,4,'2008-10-08 11:02:00',0,'Cliente mécontente et souhaite mettre fin aux prestations suite à l\'augmentation tarifaire.','-2',3531,20),(3533,'1',0,789,4,1,'2008-10-08 11:21:00',0,'Rdv de présentation fixé au vendredi matin à 9h en sachant qu\'il est possible que la prestation ai lieu après ce rdv. <br />\r\nSinon prendra effet à partir du lundi. ','-2',3483,20),(23792,'1',2283,237,4,0,'2010-01-26 09:28:00',0,'Selon Mme Moisan, le client annule le 12/02. Travaux : réfection du carrelage','',0,14),(3535,'1',3350,0,3,4,'2008-10-08 15:30:00',0,'Pas de réponse de sa part pour la remise des clés et pour le démarrage des prestations.<br />\r\nVoir pour demain?','-2',2688,20),(3536,'1',3449,0,3,0,'2008-10-08 12:15:00',0,'','',0,20),(3537,'1',3449,0,3,1,'2008-10-08 12:15:00',0,'Brief ok.<br />\r\nLe client est directif.<br />\r\nIl n\'a rien précisé pour sa demande pour le moment.<br />\r\nRdv commercial pris.','-2',3536,20),(3538,'1',3450,0,3,0,'2008-10-08 12:16:00',0,'Devis 2H par semaine','',0,20),(3539,'1',3450,0,3,1,'2008-10-08 17:45:00',0,'Cliente occupée re-contacter demain. Pas de brief','-2',3538,20),(3542,'1',3350,0,3,1,'2008-10-07 18:00:00',0,'Rdv commercial :<br />\r\nClient veut des interventions dès que possible.<br />\r\nVeut un rdv de présentation avant jeudi midi.<br />\r\nPour le départ : Ménage et repassage au RDC et Ménage principalement étage.<br />\r\n','-2',2688,20),(3543,'1',3389,0,3,1,'2008-10-07 16:30:00',0,'Suite RDV commercial:<br />\r\nClient veut un rdv de présentation dès que possible<br />\r\n2 h le lundi et 2h le jeudi pour commencer.','-2',3032,20),(3544,'1',3389,0,3,1,'2008-10-10 14:22:00',0,'Ok sintas a fait la prestation ce matin de 9 à 11h.<br />\r\nTout a l\'air correct.<br />\r\nIl nous renvoie le Bon de Commande<br />\r\n<br />\r\n<br />\r\n','-2',3032,20),(5201,'1',3206,0,7,1,'2008-11-06 11:00:00',0,'Pour lui a \"perdu\" 400€ (1er règlement) ne comprend pas, nous accuse.<br />\r\nNous lui expliquons que nous n\'avons rien reçu et donc renonçons a l\'encaissement des CESU (envoi courrier) mais que de notre côté nous ne pouvons rien faire.<br />\r\nLe client est très mécontent.<br />\r\n','-1',3781,20),(3546,'1',153,0,4,0,'2008-10-08 12:45:00',0,'Msg laissé sur port client pour proposition nvelle intervenante jeudi à partir du 16/10','',0,2),(6863,'1',2397,0,4,0,'2008-12-08 09:42:00',0,'Msg pour info abs Mme SOUCHARD','',0,10),(6862,'1',3607,0,4,0,'2008-12-08 09:38:00',0,'Msg laissé pour info abs Mme SOUCHARD','',0,10),(3549,'1',3427,0,3,4,'2008-10-10 12:48:00',0,'','-2',3383,20),(3550,'1',3165,0,9,4,'2008-10-09 10:44:00',0,'proposition de remplacement avec mme bernardini semaine prochaine. Cependant 1ère presta possible le mardi de 8h30 à 11h. <br />\r\nQu\'en pense la cliente ?','-2',3346,20),(3551,'1',3428,0,3,1,'2009-01-26 15:50:00',0,'NON a quelqu\'un ABANDONNER <br />\r\n<br />\r\n','-2',3385,20),(3553,'1',3429,0,3,4,'2008-10-09 14:30:00',0,'Pas de message (déjà un hier)','-2',3387,20),(3554,'0',234,0,4,0,'2008-10-08 12:54:00',0,'Msg laissé sur port cliente pour changement intervenant + passage au matin (presta 10/10 avec Bennet et Kameni AM)','',0,2),(3555,'1',0,733,4,4,'2008-10-10 16:10:00',0,'Pour le moment reste comme cela.<br />\r\nVoir pour changement semaine suivante.<br />\r\n','-2',3001,20),(3556,'1',0,877,4,0,'2008-10-08 13:22:00',0,'Proposition pour prestation le vendredi matin chez Mme GAYAN.<br />\r\nRefuse car trop loin cherche : vendredi matin 2h et éventuellement mardi après midi 2h (14 à 16h)','',0,20),(3558,'1',2549,0,1,4,'2008-10-08 13:28:00',0,'','-2',547,20),(3559,'1',2549,0,1,4,'2008-10-08 18:00:00',1,'pas de répondeur','-2',547,20),(3560,'0',0,924,7,1,'2008-10-08 13:31:52',0,'Vérification des références','-2',0,44),(3561,'0',0,924,7,1,'2008-10-08 15:00:00',1,'','-2',3560,44),(3562,'1',1163,865,4,0,'2008-10-08 13:33:00',0,'Message pour proposer intervention de Mlle FRANÇOIS le vendredi de 13h à 16h <br />\r\n<br />\r\nRemessage le 13/10/08','',0,14),(3564,'0',2099,232,4,0,'2008-10-08 13:46:00',0,'Message répondeur pour annulation prestation serena 16732 (BLANCHARD) les 9 et 16 octobre et fin le 30/10<br />\r\n<br />\r\nProposer mission JANVIER à SUCE SUR ERDRE','',0,14),(3565,'1',3025,0,1,4,'2008-10-10 17:00:00',0,'','-2',2066,20),(4271,'1',3518,0,3,0,'2008-10-20 14:01:00',0,'2H demande devis','',0,20),(3570,'1',2026,669,1,1,'2008-10-08 14:01:00',0,'Suite changement intervenante. Est très satisfaite de Jamaa, qui travail très bien. N\'était pas informée que la salariée devait pointer, est OK pour qu\'elle le fasse à partir de la semaine prochaine','-2',421,26),(3571,'1',2026,0,1,1,'2008-12-08 14:03:00',1,'','-2',421,26),(3572,'1',3211,0,5,1,'2008-10-10 16:27:00',0,'On offre au client 1h de prestation suite à la casse pour le dédommagement.<br />\r\nIl est ok et apprécie le geste.','-2',3357,20),(3573,'1',2749,0,5,4,'2008-10-13 14:15:00',0,'','-2',3355,20),(3574,'1',220,0,5,0,'2008-10-08 14:05:00',0,'Msg laissé sur port du client pour glace cassée lors de la presta du 7/10 : demande envoi LRAR + photo','',0,2),(3575,'1',3372,0,3,3,'2008-11-19 14:00:00',0,'décalé (a la base le 12/11 à 12h) <br />\r\n<br />\r\nVeut 4H de ménage courant (vitres, et sols principalement) Pas exigeant sur les poussières ou le rangement. Veut quelqu\'un de confiance a qui elle pourra confié sa maison car absente pendant 9 mois. <br />\r\nveut la première intervention 2ème semaine de décembre pour juger par elle même de la qualité des prestations.<br />\r\n100, 105m².<br />\r\nVoudrait le mardi ou le jeudi de préférence.<br />\r\n<br />\r\nVeut 4H au début pour amortir les \"arriérés\" de ménage mais passera surement a 3h par la suite selon ce que dit l\'intervenante.<br />\r\n<br />\r\n','-2',2896,20),(3576,'1',3372,0,3,1,'2008-11-13 10:00:00',0,'Ok rdv pris puis décalé. <br />\r\n','-2',2896,20),(3577,'0',0,232,7,0,'2008-10-08 14:40:00',0,'Elle ne souhaite plus avoir de nouvelles prestations car elle a des pbs de dos.<br />\r\n<br />\r\nj\'ai fait un avenant pour diminuer son contrat à 6h','',0,14),(3578,'1',3318,0,3,1,'2008-10-21 10:58:00',0,'elle voulait parler à Mr fournel.<br />\r\nLui explique que sa collègue et repris le dossier.<br />\r\nOk au bout de plusieurs minutes m\'écoute. <br />\r\nDonc nous n\'avons toujours personne de disponible sur le secteur et on fait notre maximum pour trouver rapidement quelqu\'un.','-2',3329,20),(3579,'1',3124,0,1,4,'2008-10-14 12:07:00',0,'','-2',2660,20),(3580,'1',3185,0,1,1,'2008-10-09 14:51:00',0,'Ok il est très satisfait des prestations poru le moment.<br />\r\nBrousset prend des initiatives et est efficace dans sa façon de travailler.<br />\r\nFaire un point le mois prochain.','1',2662,20),(3581,'1',0,475,4,0,'2008-10-08 14:54:00',0,'ok pour intervenir chez JEZZINE les vendredi 10 et 17 de 9h-12h.<br />\r\n<br />\r\nComment fait on pour les clés?','',0,14),(3582,'1',3367,0,3,3,'2008-10-15 18:30:00',0,'Le client fait appel à nous pour 2h de repassage principalement.<br />\r\nVeulent un RDV avec l\'intervenante car c\'est très important pour eux de pouvoir instaurer une relation de confiance.<br />\r\nIdéalement le jeudi (de 9h à 18h sauf à la pause du midi) ou le mercredi.<br />\r\n<br />\r\n','-2',2864,20),(3583,'1',3367,0,3,4,'2008-10-16 14:13:00',0,'Mise au point sur sa demande','-2',2864,20),(3584,'1',3235,908,1,0,'2008-10-08 14:55:00',0,'La cliente nous a contacté ce jour, elle n\'est pas contente de la prestation. Les poussieres n\'auraient pas été faites, ni la cuvette des wc, poubelle pas vider, paillasson pas secoué, plateau du petit dejeuner pas rangé....<br />\r\nTrés déçue par rapport à la 1ere prestation.<br />\r\n','',0,14),(3985,'1',3235,908,1,0,'2008-10-15 12:09:00',0,'manque toujours d\'initiative et d\'organisation. Elle fait un petit peu toutes les pièces sans approfondir.<br />\r\nCliente qui préfère que les pièces faites soient à fond même si toute la maison n\'est pas fini.<br />\r\nInsatisfaite, si on a quelqu\'un d\'autre elle préférerait','',0,14),(3586,'1',3419,0,3,5,'2008-11-03 15:04:00',0,'si pas de réponse','-2',3353,20),(3587,'1',3372,0,3,1,'2008-10-10 15:05:00',0,'Plaquette commercial et bon de commande','-2',2896,20),(3588,'1',2779,0,1,1,'2008-10-13 14:20:00',0,'Le client est très satisfait des prestations de Mme Brousset.<br />\r\nRien à voir avec les intervenantes précédentes.<br />\r\nPour lui Mme Brousset est une rolls royce, maintenant qu\'on lui a donné il ne faut pas lui retirer.<br />\r\n<br />\r\n','1',1279,20),(9366,'1',959,165,4,0,'2009-02-04 16:15:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à entretien avec Madame Touron, je vous informe que mes horaires de la semaine du 16 au 22 février ont été modifiés comme suit : <br />\r\n- lundi 16 février : 9 h – 12 h,<br />\r\n- mercredi 18 février : 9 h – 12 h,<br />\r\n- vendredi 20 février : 14 h – 16 h.<br />\r\n<br />\r\nCordialement <br />\r\nValérie Chapelle<br />\r\n','',0,14),(3591,'1',20,0,5,0,'2008-10-08 15:21:00',0,'1ere presta','',0,2),(3592,'1',20,0,5,1,'2008-10-08 15:21:00',0,'Cliente pas satisfaite de la 1ere presta avec mme Koffi : repassage bien, menage pas fait partout, impression de travail bâclé, salariée pressée. <br />\r\nEnvoyer Bennet mercredi 15/10 + 1h30 facturées pour le 08/10','-2',3591,2),(3593,'1',0,828,7,0,'2008-10-08 15:34:00',0,'','',0,20),(3594,'1',0,828,7,2,'2008-10-15 11:30:00',0,'Fin période d\'essai ... Suite à sa demande','-2',3593,20),(3898,'1',1776,237,4,0,'2008-10-13 18:13:00',0,'Mme MOISAN m\'a dit d\'annuler la prestation du 27/10 car client absent','',0,14),(3597,'1',2780,489,4,0,'2008-10-08 16:15:00',0,'Prévenir arrêt mission LEGEARD.<br />\r\nOk pour mission chez GRATALOUP, jeudi 14h -16h30 ou vendredi 9h-12h','',0,14),(3598,'1',2780,489,4,0,'2008-10-08 16:31:00',0,'Message pour remplacement Mme BOIRIVEAU, proposer Mme CHARRIER soit jeudi 14h-16h30, soit vendredi entre 9h et 12h','',0,14),(3600,'1',0,818,5,0,'2008-10-08 16:52:00',0,'Télépointage chez Mr Marciano.<br />\r\nOk pris en compte','',0,20),(3601,'1',3203,0,1,1,'2008-10-13 10:30:00',0,'La cliente est très satisfaite des prestations de Gomez.<br />\r\nLe contact est très bon.<br />\r\nPrévoir l\'envoi d\'un carnet de liaison.','-2',2250,20),(3602,'1',1598,0,4,0,'2008-10-08 17:23:00',0,'SALUMU viendra à 10 h ok pour flahault le 07/10','',0,10),(3603,'1',1721,0,4,1,'2008-10-09 10:30:00',0,'Le client a du mal à comprendre et se faire comprendre.<br />\r\nA compris qu\'il y avait deux facture à régler mais a remarqué l\'augmentation de tarifs de 1€ (selon lui si on ramène cette augmentation en franc c\'est beaucoup). <br />\r\nSouhaite arrêter car va passer avec un autre organisme moins cher visiblement (crédit agricole ?) ','-2',3531,20),(3604,'1',3210,0,3,4,'2008-10-15 12:19:00',0,'','-2',1613,20),(6859,'1',873,0,4,0,'2008-12-08 09:28:00',0,'Msg + mail pour informer de l\'abs de Mme SOUCHARD','',0,10),(3607,'1',3449,0,3,3,'2008-10-09 18:30:00',0,'','-2',3536,20),(3608,'1',3449,0,3,1,'2008-10-09 19:00:00',0,'3 ou 4 heure. Fin de semaine si possible<br />\r\nAppeler rapidement pour mettre en place les prestation.<br />\r\nC\'est Madame qui gère et recevra l\'intervenante. ','-2',3536,20),(3609,'0',0,217,4,0,'2008-10-08 17:44:00',0,'Ne souhaite pas faire des prestations de plus de 3h.<br />\r\nok pour diminuer son avenant<br />\r\nDispo le lundi AM','',0,14),(3610,'1',3450,0,3,4,'2008-10-09 15:46:00',0,'Pas de répondeur','-2',3538,20),(3611,'1',1722,0,4,4,'2008-10-14 18:05:00',0,'','-2',2015,20),(3612,'1',3350,0,3,1,'2008-10-09 10:00:00',0,'Trop tard pour cette fois ci. Le client est absent.<br />\r\nRdv de présentation le JEU 16 OCT à 12h45.','-2',2688,20),(3613,'1',0,789,4,0,'2008-10-08 18:00:00',0,'Prestation chez Mr Hernandez','',0,20),(3614,'1',0,789,4,1,'2008-10-09 10:00:00',0,'Voir si ok pour la presta de demain. Recontacter sintas dans la matinée.','-2',3613,20),(3615,'1',2549,0,1,4,'2008-10-09 12:30:00',0,'Injonction de payer lundi si pas de réponse','-2',547,20),(3616,'1',2075,475,4,0,'2008-10-08 18:21:00',0,'MESSAGE POUR PRÉVENIR ABSENCE FORGET<br />\r\nINTERVENTION DE MLLE PICHOT VENDREDI 10 ET 17 DE 9H - 12H<br />\r\n','',0,14),(3618,'0',1590,918,1,0,'2008-10-09 08:30:00',0,'1er point qualité : client content','',0,9),(3620,'1',0,925,7,1,'2008-10-08 19:46:06',0,'Vérification des références','-2',0,2),(3621,'1',0,925,7,1,'2008-10-08 15:00:00',1,'','-2',3620,2),(3622,'1',2028,0,4,0,'2008-10-09 08:54:00',0,'Msg le 9 8h 40 Nachar fracture main arrêt cette sem ','',0,10),(3623,'1',2505,0,4,0,'2008-10-09 09:39:00',0,'papera abste fils malade elle veut remplaceent','',0,10),(3626,'1',3456,0,3,4,'2008-10-10 12:20:00',0,'','-2',3625,20),(3627,'1',3457,0,3,0,'2008-10-10 10:27:00',0,'Devis pour 2H par semaine','',0,20),(3628,'1',3457,0,3,1,'2008-10-10 10:28:00',0,'Ok est intéressé mais pour le moment engagé avec une association.<br />\r\nL\'intervenante ne leur convient pas.<br />\r\nVeulent changer mais 1 mois de préavis. Ils voient quelqu\'un demain.<br />\r\nFaire un point la semaine prochaine.<br />\r\nBrief ok.<br />\r\nVoir pour rdv commercial','-2',3627,20),(3629,'1',3458,0,3,0,'2008-10-09 10:29:00',0,'Devis pour 3H par semaine','',0,20),(3931,'1',3458,0,3,4,'2008-10-15 18:20:00',0,'Pas de message déjà eu un hier','-2',3629,20),(3631,'1',3165,0,9,4,'2008-10-09 13:40:00',0,'Répondeur du fixe cette fois.<br />\r\nMême message que sur le portable.','-2',3346,20),(3633,'1',3350,0,3,4,'2008-10-17 17:19:00',0,'','-2',2688,20),(3634,'1',0,680,4,0,'2008-10-09 11:59:00',0,'Fils malade','',0,20),(3635,'1',0,680,4,1,'2008-10-09 11:59:00',0,'Son fils étant malade Benaimèche annule les prestations du jeu 09 oct et du vend 10 oct.<br />\r\nNous signale qu\'elle va nous faire parvenir un courrier.<br />\r\nPrévoir un avertissement.','-2',3634,20),(3636,'1',0,680,4,2,'2008-10-10 10:00:00',0,'Avertissement ','-2',3634,20),(3637,'0',980,0,4,0,'2008-10-09 12:01:00',0,'LE 9 DERNERE PRESTA LE 09 LAMEIRA ','',0,10),(3639,'1',2706,0,1,1,'2008-10-09 12:11:00',0,'Suite au problèmes récurrents avec Benaimèche la cliente en a marre et souhaite vivement un changement définitif d\'intervenante. <br />\r\nNous essayons de trouver un remplacement le plus rapidement possible mais difficulté du secteur.<br />\r\nFaire un point dans la journée pour savoir si benaimèche peut faire la prestation vendredi ou lundi 13 oct.','-2',3204,20),(3641,'1',1522,0,1,0,'2008-10-09 12:18:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(3642,'1',1522,669,1,1,'2008-10-10 13:00:00',1,'','-2',3641,26),(3643,'1',2503,0,4,0,'2008-10-09 12:31:00',0,' le 09/10 MSG pour remplacement jeudi 16 à 9h','',0,10),(3644,'1',0,597,7,0,'2008-10-09 13:32:00',0,'Reçu ce jour par courrier l\'avenant n°1 signé','',0,14),(3645,'1',2009,828,4,4,'2008-10-14 10:29:00',1,'','-2',3337,20),(3646,'1',1264,0,4,0,'2008-10-09 13:40:00',0,'le 09/10 désormais presta du mardi sera 8h à 12 h C\'est ok pour Mme JACQUEMIN selon Lajugie','',0,10),(3647,'1',3165,0,9,1,'2008-10-10 10:05:00',0,'Bon finalement est ok pour la reprise des prestations avec Mme bernardini le vendredi après midi de 13 à 16h.<br />\r\nPrendra effet semaine prochaine (VEND 17 OCT).','-2',3346,20),(3648,'1',3162,0,1,4,'2008-10-16 14:00:00',0,'','-2',3480,20),(3649,'1',0,597,7,0,'2008-10-09 13:47:00',0,'Elle n\'a plus de disponibilités pour de nouveaux clients','',0,14),(3650,'1',3181,0,1,1,'2008-10-16 14:07:00',0,'Ok il était très satisfait mais sa compagne ne travaillant pas il préfère mettre fin pour le moment aux prestations.<br />\r\nIl veut que je vois avec sa compagne les modalités de règlements (facturation ...)','-2',2164,20),(3651,'0',868,232,4,0,'2008-10-09 13:52:00',0,'Message : prévenue la cliente absence de la salariée pour raison personne','',0,14),(3652,'1',2988,253,4,0,'2008-10-09 13:55:00',0,'Prévenue absence de Mme MASURAIS pour raison personnelle','',0,14),(3653,'1',3310,0,1,1,'2008-10-16 14:05:00',0,'Ok pour le moment très satisfaite.<br />\r\nMme Sintas est quelqu\'un de dynamique et efficace selon elle.<br />\r\n','1',3037,20),(3654,'1',3043,0,1,4,'2008-10-21 14:25:00',0,'Si rien reçu ... Relancer<br />\r\n<br />\r\nInvite à recontacter l\'agence','-2',2638,20),(3655,'1',3427,0,3,4,'2008-10-14 12:01:00',0,'pas de répondeur.<br />\r\nDécroche mais fait echo','-2',3383,20),(3656,'1',3124,0,4,0,'2008-10-09 14:14:00',0,'Facturation?','',0,20),(3657,'1',3124,0,4,4,'2008-10-09 14:25:00',0,'','-2',3656,20),(3658,'1',1224,0,4,4,'2008-10-14 10:36:00',0,'Toujours à la recherche<br />\r\nNous voulons faire une mise au point.<br />\r\nRecontacte dans la semaine','-2',2910,20),(3659,'1',3429,0,3,4,'2008-10-13 14:55:00',0,'','-2',3387,20),(3660,'1',3124,0,4,1,'2008-10-10 17:27:00',1,'Voulait faire parvenir des cesu (mais de banque) finalement nous fait parvenir un chèque.','-2',3656,20),(3662,'1',3189,0,3,4,'2008-10-14 12:04:00',0,'','-2',1463,20),(3663,'1',3186,0,2,0,'2008-10-09 14:36:00',0,'4h de repassage ???!','',0,20),(3664,'1',3186,0,2,1,'2009-03-12 14:36:00',0,'non plus d\'actualité<br />\r\n','-2',3663,20),(3665,'0',0,809,7,0,'2008-10-09 14:38:00',0,'Elle ne souhaite pas de nouveaux clients pour l\'instant','',0,14),(6916,'1',0,999,7,1,'2008-12-08 16:38:21',0,'Vérification des références','-2',0,2),(3666,'1',3312,0,3,1,'2008-10-15 18:43:00',0,'Non elle a déjà fait affaire avec un autre organisme.<br />\r\n','-2',2491,20),(3667,'1',1059,0,4,0,'2008-10-09 14:44:00',0,' MSG LE 09/10 GILLET ASTE CETTE SEM RETOUR SEM PROCHAINE ','',0,10),(3668,'1',3378,0,3,4,'2008-10-15 18:33:00',0,'','-2',2965,20),(3669,'0',1035,0,4,0,'2008-10-09 14:47:00',0,' MSG LE 10 OCT 14H 54 GILLET abte cette semaine retour sem prochaine','',0,10),(3670,'1',1074,0,4,0,'2008-10-09 14:52:00',0,'GILLET ABSTE CETTE SEM DE RETOOUR VDI PROCHAIN OK <br />\r\n','',0,10),(3671,'1',3287,0,3,1,'2008-10-13 12:50:00',0,'Brief commercial ok.<br />\r\nPas de rdv pris par l\'agence pour le moment car personne de disponible sur le secteur.<br />\r\nCherche 2 ou 3H par semaine.<br />\r\nOn la recontacte pour un rdv ultérieurement.','-2',2323,20),(3674,'1',0,131,7,0,'2008-10-09 14:59:00',0,'suite à son message internet, message sur son répondeur pour reconfirmer absence des clients WICKEL vendredi 10/10/08 et l\'informer des nouveaux horaires de 9h-12h','',0,14),(3675,'1',1998,0,4,0,'2008-10-09 15:00:00',0,'MSG Mme le 09 oct 15h 04 AMSELEM sonia malade cette sem ','',0,10),(3676,'1',3311,0,3,4,'2008-10-15 18:48:00',0,'','-2',2484,20),(3677,'1',3415,0,3,1,'2008-10-09 17:19:00',0,'non a déjà quelqu\'un','-2',3311,20),(3678,'1',2217,0,4,1,'2008-11-04 17:56:00',0,'Tjs personne, <br />\r\nveut récupérer ses clés<br />\r\n','-2',3341,20),(3679,'1',0,926,7,1,'2008-10-09 15:34:43',0,'Vérification des références','-2',0,26),(3680,'1',0,926,7,1,'2008-10-09 15:00:00',1,'','-2',3679,26),(3681,'1',3100,0,3,4,'2008-10-10 10:00:00',1,'pas de message (déjà un hier)','-2',644,20),(3682,'1',2931,0,3,4,'2009-02-02 17:05:00',0,'','-2',564,20),(3683,'1',3450,0,3,1,'2008-10-10 16:45:00',0,'Pour le moment pas de disponibilité pour un rdv.<br />\r\nBrief commercial ok.<br />\r\nLa recontacter dans 2 semaine pour le rdv.','-2',3538,20),(3684,'0',2927,32,1,0,'2008-10-09 15:46:00',0,'Ne souhaite plus que Mme TROCHE intervienne.<br />\r\n<br />\r\nElle souhaite une personne autonome, qui prend des initiatives mais qui suit les instructions laissées par la cliente.<br />\r\n<br />\r\nAttention bien penser à faire le micro onde et la cafetière chaque semaine.<br />\r\nFermer la porte de son bureau quand elle est présente.<br />\r\nNe vider le lave vaisselle que si il est propre. (et faire attention de la ou on range les affaires)','',0,14),(4122,'0',2927,489,4,0,'2008-10-16 18:11:00',0,'Mme Charrier ok pour intervenir dés le jeudi 23/10/08 de 14h à 16h.','',0,14),(3686,'1',2549,0,1,4,'2008-10-09 18:00:00',0,'pas de répondeur','-2',547,20),(3687,'1',3294,0,3,1,'2009-04-17 15:59:00',0,'si quelqu\'un sinon clôturer <br />\r\n','-2',2384,20),(4340,'1',2219,0,4,0,'2008-10-21 10:17:00',0,'Arret definitif des prestations cause de vente de la maison','',0,10),(3904,'0',3322,719,1,0,'2008-10-14 09:16:00',0,'Suite point qualité. Cliente satisfaite presta.Atn aspirateur ds salle de bain + table de cuisson. Jeudi 16/10 faire placards de salle de bain (si besoin faire 1/2h de +).','',0,9),(3692,'0',2927,0,1,0,'2008-10-09 16:21:00',0,'Elle souhaite le jeudi AM voir le vendredi AM<br />\r\nPenser à récupérer les clés<br />\r\n<br />\r\nMme Troché démissionne suite à ce probleme','',0,14),(3694,'1',1364,0,1,0,'2008-10-09 17:15:00',0,'Prévenue absence de Mlle HERVE, souhaite qd même quelqu\'un pour 2h de repassage<br />\r\n<br />\r\nSouhaite que Mlle HERVE apprenne à se servir d\'une centrale vapeur pour aller plus vite','',0,14),(3695,'1',3415,0,3,1,'2009-02-09 17:21:00',0,'personne de dispo sur le secteur et a déjà un autre<br />\r\n prestataire<br />\r\n','-2',3311,20),(3696,'1',2867,755,1,0,'2008-10-09 17:19:00',0,'Prévenue absence de Mlle HERVE<br />\r\nvérifier horaires des autres prestations','',0,14),(3699,'1',0,680,4,4,'2008-10-09 17:44:00',0,'','-2',3634,20),(7078,'1',3656,0,4,1,'2008-12-12 17:46:00',0,'sintas ne s\'est pas présenté non plus au rdv de présentation le mardi soir donc faire le point.<br />\r\nFinalement aimerait démarrer les prestations début janvier.<br />\r\nNous nous excusons auprès de la cliente.<br />\r\nVoir pour début de semaine prochaine<br />\r\n','-2',7019,20),(6857,'1',3751,0,4,0,'2008-12-08 08:58:00',0,'Soumano enfant malade ce 08/12 ol Pour Mme Chevalier 9h 51','',0,10),(3702,'1',2402,0,4,0,'2008-10-09 17:52:00',0,'Msg le 09 à 17h 58 papera abte demain fils malade ','',0,10),(3703,'1',1364,898,4,0,'2008-10-09 17:57:00',0,'Mme Guy est d\'accord pour 2h repassage le vendredi 10/10/08 de 13h à 15h','',0,14),(3704,'1',2706,0,1,1,'2008-10-09 18:03:00',0,'La cliente est a marre.<br />\r\nAttend un retour pour un remplacement','-1',3204,20),(3706,'1',2043,811,4,0,'2008-10-10 07:29:00',0,'Ils acceptent une prestation le jeudi matin avec Mlle LEGALL.<br />\r\nVoir si ok avec elle et si elle peut voir Mme Caudan lundi à 17h30 pour commencer semaine prochaine.','',0,14),(7686,'0',2626,651,4,0,'2008-12-30 14:43:00',0,'Cliente ne souhaite pas de remplacement pour le 6/01/09 mais souhaite 3h le 13/01/09<br />\r\nlui reconfirmer si Mme LEBELLOIS peut<br />\r\nMme LEBELLOIS ok','',0,14),(4123,'0',3462,0,4,0,'2008-10-16 18:16:00',0,'Message pour le tenir informé du recrutement','',0,14),(3710,'1',3463,0,4,0,'2008-10-10 07:41:00',0,'Souhaite une prestation à partir de début novembre<br />\r\nJeudi ou vendredi entre 8h et 18h<br />\r\n<br />\r\n2h dont 30 min de repassage','',0,14),(4401,'1',3518,0,3,4,'2008-10-21 17:49:00',0,'pas de message','-2',4271,20),(3713,'1',1967,0,2,0,'2008-10-10 07:58:00',0,'Trouver une remplaçante à Charrier pour jeudi ou vendredi après-midi','',0,14),(3966,'1',1967,0,1,0,'2008-10-14 18:16:00',0,'tenir informée que recrutement toujours en cours','',0,14),(3715,'0',1852,0,1,0,'2008-10-10 08:23:00',0,'Interieur d\'un collectif - 1 fois par mois<br />\r\n<br />\r\nLe chantier se situe au 131 rue Paul Bellamy - Nantes','',0,14),(3716,'0',2801,755,4,0,'2008-10-10 09:02:00',0,'Prévenir l\'intervenante que le contrat se termine le 25/10','',0,14),(3718,'0',2852,0,4,0,'2008-10-01 09:51:00',0,'le client passe à 2h tous les 15 jours pour raisons financières','',0,9),(3719,'1',2573,0,4,0,'2008-10-10 10:00:00',0,' mokhtari a un déces dans sa famille proche abste le 10/10 ok Ruet','',0,10),(3720,'0',2801,755,4,0,'2008-10-10 10:07:00',0,'Le contrat se termine le 25/10.<br />\r\nLes clients souhaiteraient continuer avec Mlle Hervé avec un nouveau contrat annuel.<br />\r\nNouveau contrat 39959','',0,14),(4368,'1',3165,0,4,0,'2008-10-21 14:15:00',0,'Annule la prestation du vendredi','',0,20),(3724,'1',0,877,4,0,'2008-10-10 10:41:00',0,'Intervention chez Mme Marciano','',0,20),(3725,'1',0,877,4,1,'2008-10-10 11:17:00',0,'Prestation aura lieu à partir du vendredi 17 oct de 13 à 16.<br />\r\nPrestation fixe<br />\r\nOk nous recontacte pour prendre les infos.','-2',3724,20),(3726,'1',2583,0,7,0,'2008-10-10 10:43:00',0,'Facture','',0,20),(3727,'1',2583,0,7,1,'2008-10-10 10:43:00',0,'Rééditer facture de septembre avec avoir déduit sur cette facture.','-2',3726,20),(3728,'1',0,877,4,1,'2008-10-10 14:00:00',0,'Ok pour la presta. <br />\r\nOk pour les infos. ','-2',3724,20),(3729,'1',3465,0,3,0,'2008-10-10 11:57:00',0,'Prestation ponctuelle _ Urgente','',0,20),(3730,'1',3465,0,3,1,'2008-10-10 11:56:00',0,'Agence artistique qui a une artiste sur toulouse qui a besoin d\'un nettoyage urgent. <br />\r\nAllergique au chat et poils de chat partout dans appartement.<br />\r\nBesoin d\'une prestation ce jour ou SAM voir lundi ? <br />\r\nNous recontacte.','-2',3729,20),(3731,'1',3465,0,3,1,'2008-10-10 12:03:00',0,'Chanteuse d\'opéra Mme Lemieux qui a un besoin urgent d\'une prestation ponctuelle de 3H environ pour désinfecter son appartement.<br />\r\nNettoyage complet.<br />\r\n','-2',3729,20),(3732,'1',3465,0,3,4,'2008-10-10 16:20:00',0,'Personne dispo.<br />\r\nVoir pour lundi est-elle ok ?<br />\r\n','-2',3729,20),(3733,'1',0,371,4,0,'2008-10-10 12:13:00',0,'Presta ponctuelle ce jour','',0,20),(3734,'1',0,371,4,1,'2008-10-10 12:13:00',0,'Recontacter dans 15 à 20 mn.','-2',3733,20),(3735,'1',0,371,4,4,'2008-10-10 12:30:00',0,'','-2',3733,20),(3736,'1',2549,0,1,4,'2008-10-10 12:15:00',0,'pas de répondeur','-2',547,20),(3830,'1',2060,0,5,0,'2008-10-13 12:09:00',0,'avoir','',0,20),(3738,'1',3100,0,3,1,'2008-10-17 18:08:00',0,'Non n\'a pas besoin de nos services. <br />\r\nDéménagement si ok aviser dans quelques mois','-2',644,20),(3739,'1',3456,0,3,4,'2008-10-15 18:38:00',0,'','-2',3625,20),(3872,'0',2780,489,4,0,'2008-10-13 15:38:00',0,'Chez Mme GRATALOUP 1ere prestation le vendredi 7/11/08 de 9h à 11h<br />\r\nDonner n° tel cliente pour qu\'elle se fixe rdv ensemble','',0,14),(3740,'1',3457,0,3,1,'2008-10-17 18:36:00',0,'Non il en engagé quelqu\'un en direct.<br />\r\n','-2',3627,20),(3741,'1',0,605,7,0,'2008-10-10 12:30:00',0,'','',0,20),(3742,'1',0,605,7,1,'2008-10-10 12:30:00',0,'Appel pour nous signaler l\'envoi d\'un courrier pour lequel il ne faudra pas tenir compte car reçu toute les informations.<br />\r\nPour le pointage chez Robert ne tenir compte que des 3H également.','-2',3741,20),(3743,'1',3458,0,3,4,'2008-10-10 12:36:00',0,'','-2',3629,20),(3744,'1',3458,0,3,4,'2008-10-14 11:54:00',0,'','-2',3629,20),(3745,'1',0,371,4,1,'2008-10-10 13:00:00',0,'Pas bon pour la prestation d\'aujourd\'hui bourroux n\'est pas disponible.<br />\r\nSa fille est là.<br />\r\nPas de problème voir avec une autre intervenante.','-2',3733,20),(3746,'1',2506,0,1,1,'2008-10-20 14:42:00',0,'Ok tout se passe très bien et le client est très satisfait de l\'intervenante','1',1023,20),(3747,'1',2219,0,4,0,'2008-10-10 12:40:00',0,'Travaux chez elle tout le mois d\'oct reprise en novembre avec MAIGA','',0,10),(3749,'1',3439,0,4,0,'2008-10-10 12:44:00',0,'1ére presta Brahmi a laissée sortir son chat mourant la cliente l\'imagine mort sous le froid car nétant toujours pas revenu au 10/10','',0,10),(3751,'1',0,371,7,0,'2008-10-10 13:48:00',0,'Point global','',0,20),(3752,'1',0,371,7,1,'2008-10-10 13:48:00',0,'Au niveau des prestations formateur est satisfaite mais aimerait comprendre la répartition de la prime. Brève explication voir si elle a compris.<br />\r\n<br />\r\nAu niveau des prestations si elle fait un point psychologiquement n\'en peut plus de Raynal et Cartault mais surtout raynal. Veut arrêter la prestation.<br />\r\nVeut bien garder pons pour 2h30.','-2',3751,20),(3754,'1',0,371,4,1,'2008-10-10 14:14:00',0,'Paiement en cesu sodexho fin de mois.','-2',3021,20),(3755,'1',0,877,7,1,'2008-10-10 12:30:00',0,'Mme bourroux pense que bernardini est de loin le meilleur élément qu\'elle a contrôlé.<br />\r\nIntervenante de qualité qui sait devancer les attentes du client.<br />\r\nTrès pointilleuse. <br />\r\nPense pareil que bourroux.','-2',3351,20),(3756,'1',3407,131,4,0,'2008-10-10 14:26:00',0,'J\'ai proposé Mme Batard le jeudi ou lundi matin.<br />\r\n<br />\r\nLa cliente a refusée, elle veut désormais exclusivement un après-midi.','',0,14),(3890,'0',3407,32,4,0,'2008-10-13 17:02:00',0,'1ere prestation de Mme BARTEAU le jeudi 23/10/08 de 14h à 16h<br />\r\nCliente présente à la 1ere prestation.<br />\r\n<br />\r\nBarteau ne prend pas le contrat. <br />\r\nMME LESCOP PRÉVENUE','',0,14),(3758,'0',2015,595,4,0,'2008-10-10 13:00:00',0,'Mise en place de Merzi Marj. à la place de Mlle Hamman car allergique aux poils','',0,9),(3760,'0',2686,0,4,0,'2008-10-10 15:02:00',0,'trouver quelqu\'un d\'autre pour le client car mlle Hamman allergique aux poils','',0,9),(4162,'1',0,937,7,1,'2008-10-17 15:50:26',0,'Rappel de la visite médicale','-2',0,20),(3762,'1',2580,0,4,0,'2008-10-10 15:06:00',0,' le 10/10 MSG pour changement intve Bruneau remplace Dias','',0,10),(3763,'1',3467,253,4,0,'2008-10-10 15:15:00',0,'Souhaite 4h le vendredi<br />\r\nMaison récente<br />\r\nMettre Mme MASURAIS','',0,14),(3765,'1',0,680,4,1,'2008-10-09 18:00:00',0,'Globalement elle est fatiguée elle doit garder son fils et ne peut pas aller travailler demain.<br />\r\nVeut se faire clairement licencié.<br />\r\nNe veut pas démissionner sinon ne touchera aucune indemnités.','-2',3634,20),(3766,'0',1587,928,4,0,'2008-10-17 09:00:00',0,'Cliente satisfaite. Mme AZZOUZI est gentille, reste à l\'écoute des demandes de la cliente. Il semblerait que Mme AZZOUZI ait peur des petits chiens (chiot de 2 1/2mois). <br />\r\n','',0,9),(4008,'0',3360,220,1,0,'2008-10-15 16:16:00',0,'Relance client (point qualité) afin de savoir si satisfait ou pas de la presta. Mme LAURENT.<br />\r\nC\'est donc le 2nd message que je lui laisse. Si client ne rapelle pas = satisfait. <br />\r\n','',0,9),(3770,'1',3324,846,1,0,'2008-10-10 15:47:00',0,'Cliente très satisfaite des prestations effectuées. Elle a trouvé Mme NDOUO très efficace, qui repasse bien, rigolote et qui prenait des initiatives. Mme JACQUET a été moins rapide. Mais cliente satisfaite de nos prestations!','',0,9),(3878,'0',3404,0,4,0,'2008-10-13 15:52:00',0,'ok pour prestation de Mme TARHAOUI le jeudi de 10h-12h<br />\r\n1er prestation le jeudi 16/10/08','',0,14),(4133,'0',2266,0,4,0,'2008-10-17 10:04:00',0,'brisoux abste souci persos','',0,10),(3772,'1',3377,0,3,1,'2008-10-17 18:15:00',0,'Non finalement n\'ont plus de besoin de nous pour le moment.<br />\r\nNous recontacte au mois de janvier si besoin','-2',2963,20),(3773,'1',3187,0,1,1,'2008-10-17 18:04:00',0,'Occupé la recontacter dans 30 mn','-2',2364,20),(3774,'1',0,733,4,1,'2008-10-16 16:16:00',1,'','-2',3001,20),(3777,'1',3465,0,3,1,'2008-10-15 12:30:00',0,'Personne de disponible.<br />\r\nElle part dimanche n\'a plus besoin du service','-2',3729,20),(3778,'1',2932,0,3,4,'2008-10-15 18:05:00',0,'','-2',395,20),(3779,'1',3374,0,1,4,'2008-10-15 11:30:00',0,'','-2',3360,20),(3780,'1',3450,0,3,1,'2008-10-21 15:06:00',0,'Elle est très occupé pour le moment.<br />\r\nLui faire parvenir une plaquette commercial et elle nous recontactera quand elle aura besoin<br />\r\nOk courrier plaquette envoyé.<br />\r\n','-2',3538,20),(3781,'1',3206,0,7,0,'2008-10-10 16:51:00',0,'Facturation','',0,20),(3782,'1',3206,0,7,1,'2008-10-10 16:51:00',0,'Va nous faire parvenir ses cesu par courrier (par carnet directement)<br />\r\nVeut qu\'on les gère directement.<br />\r\nVoulait savoir si il était dérangeant d\'avoir des cesu d\'un ami à lui (donc qui ne seront pas à son nom)','-2',3781,20),(3783,'1',3206,0,7,1,'2008-11-05 15:00:00',0,'Ne comprend pas nous a fait parvenir un carnet de cesu. <br />\r\nLa facture du mois de septembre est censé être réglé.<br />\r\n','-2',3781,20),(3784,'1',3025,0,1,4,'2008-10-15 17:58:00',0,'','-2',2066,20),(3785,'0',3289,0,4,0,'2008-10-10 17:26:00',0,'Msg 10/10 17h 31 lameira encore abste sem prochaine poss remplacement mardi','',0,10),(3786,'1',3449,0,3,1,'2008-10-13 12:15:00',0,'Souhaiterais un rdv de présentation avec leur intervenante.<br />\r\nEux sont disponible le soir à partir de 18h30.<br />\r\nVoir si la fdm sera dispo.<br />\r\nVeulent commencer rapidement les prestations.<br />\r\n','-2',3536,20),(3787,'1',0,789,7,0,'2008-10-10 17:18:00',0,'Accident de voiture.','',0,20),(3788,'1',0,789,7,1,'2008-10-10 17:20:00',0,'Sintas a eu un accrochage, une voiture lui est rentré dedans et celle-ci n\'a pas voulu s\'arrêter.<br />\r\nC\'était sur le trajet retour de chez mr Dutreuil à chez elle.<br />\r\nElle a mal au cou et mal au bras.<br />\r\nElle doit porter une minerve et prend des médicaments (décontractant musculaire, anti-inflammatoire)<br />\r\nCompte rendu du médecin : Douleurs latéraux cervicales, contracture avec immobilisation de la tête et douleurs irradiant dans le bras gauche.<br />\r\nMAIS ELLE A REFUSE de se mettre en arrêt.<br />\r\nElle reprendra donc le travail Lundi 13 octobre comme prévu.<br />\r\n<br />\r\n<br />\r\n','-2',3787,20),(3789,'1',0,371,4,0,'2008-10-10 18:27:00',0,'formation encadrement ','',0,20),(3790,'1',0,371,4,4,'2008-10-10 18:28:00',0,'','-2',3789,20),(3791,'1',0,680,4,1,'2008-10-13 11:36:00',0,'Faire point sur la situation. va t\'elle travailler ?<br />\r\nQu\'attend t\'elle de notre part?<br />\r\n<br />\r\nElle veut travailler. <br />\r\nSi on lui propose sur villemur elle fera les prestations.<br />\r\nElle a jamais dit qu\'elle ne voulait pas travailler. ','-2',3634,20),(3792,'0',3431,0,1,0,'2008-10-11 18:31:00',0,'Carnet liaison-lettre parrainage envoyés le 10/10/2008 ','',0,44),(3794,'0',3469,0,1,0,'2008-10-11 18:33:00',0,'Carnet de liaison et lettre parrainage envoyés le 11/10/2008','',0,44),(3795,'0',3446,0,4,0,'2008-10-11 18:33:00',0,'Carnet de liaison et lettre parrainage envoyés le 10/10/2008','',0,44),(4392,'0',1762,0,1,0,'2008-10-21 16:49:00',0,'AVANT MARIAGE LE CLIENT S APPELAIT LANGLOIS ET AVAIT MME HMAMOU / ONT INTERRROMPU LES PRESTA UN CERTAIN TEMPS POUR RAISONS FINANCIERES / SOUAHITAIENT REPRENDRE AVEC HMAMOU MAIS PAS DE DISPO','',0,9),(3803,'1',3282,908,4,0,'2008-10-13 10:12:00',0,'Mme Fougerat annule la prestation du 21 octobre.<br />\r\nElle souhaiterait 1h de plus pour le 28 octobre.<br />\r\n<br />\r\nMlle Le BOUEDEC ok pour aller 3h le 28/10/08','',0,14),(3798,'0',1371,0,4,0,'2008-10-13 09:02:00',0,'Msg le 13 fourcade probléme scooter','',0,10),(3799,'1',0,109,4,1,'2008-10-13 17:13:00',1,'Rappeler si pas de nouvelles de la cliente.','-2',3474,14),(3800,'0',0,928,7,1,'2008-10-13 09:29:07',0,'Vérification des références','-2',0,9),(3802,'1',696,0,4,0,'2008-10-13 09:32:00',0,'Msg maux de ventre presta reportée merc 15/10','',0,10),(3805,'0',576,0,4,0,'2008-10-13 10:14:00',0,'Rappeler Mr Guillard (portable) ou Mme Guillard vers 19h pour informer de l\'absence de Mme Matando auujourd\'hui...<br />\r\n<br />\r\nJ\'ai eu sa maman ce matin.<br />\r\n<br />\r\nMme Matondo pourrait y aller normalement demain matin. A confirmer avec elle.','',0,14),(3806,'1',0,812,7,1,'2008-10-13 10:15:42',0,'Rappel de la visite médicale','-2',0,20),(3807,'1',0,812,7,1,'2008-10-13 11:15:00',0,'Visite le 15/10 à 9H','-2',3806,20),(3808,'1',0,109,4,0,'2008-10-13 10:15:00',0,'Absente ce jour. Son fils est malade gastro (elle est parti le chercher à l\'école). Pourrait peut-être rattraper ces heures demain matin','',0,14),(3809,'1',3406,927,4,0,'2008-10-13 10:17:00',0,'A appeler ce matin<br />\r\nOK pour 2 prestations le mardi matin puis ensuite le lundi matin.<br />\r\nIl souhaiterait dans l\'absolu avoir la prestation le lundi après-midi. (puis aussi une prestation le vendredi)<br />\r\nMme Tarahoui est ok','',0,14),(7355,'0',0,1009,7,1,'2008-12-18 15:00:00',1,'','-2',7354,30),(7713,'0',0,1015,7,0,'2009-01-02 09:44:00',0,'elle ne retrouve pas la copie de la visite médicale passée lors de son ancien poste','',0,9),(4335,'0',3204,577,4,0,'2008-10-21 08:56:00',0,'La cliente annule les 28/10, 4/11 et 11/11.<br />\r\nPrévenir mme Richard','',0,14),(3812,'1',2580,0,4,0,'2008-10-13 10:51:00',0,'Ok pour recevoir bruneau à 14 h','',0,10),(3813,'1',2623,0,4,0,'2008-10-13 10:53:00',0,'appel clt Ok pour new presta mardi 21/10/08 avec MMe Maïga.<br />\r\nrappel dela clt pour clé.','',0,10),(3814,'1',3205,0,4,0,'2008-10-13 11:03:00',0,'Annule la prestation de ce jour','',0,20),(3815,'1',3205,0,4,4,'2008-10-13 11:03:00',0,'Souhaite annuler la prestation d\'aujourd\'hui (mais pas le respect des 72h donc facturation) nous proposons une prestation demain.<br />\r\n','-2',3814,20),(3816,'1',3205,0,4,1,'2008-10-13 11:05:00',0,'La cliente est ok pour remettre la prestation à demain. <br />\r\nSon fils étant malade elle voulait lui laisser de la tranquillité.','-2',3814,20),(3817,'1',0,859,4,0,'2008-10-13 11:08:00',0,'prestation chez etienne décalé à demain','',0,20),(3818,'1',0,859,4,4,'2008-10-13 11:08:00',0,'','-2',3817,20),(3819,'1',0,859,4,4,'2008-10-13 12:43:00',0,'Prévenu que maintient la prestation jeudi après midi.','-2',3817,20),(3820,'1',3205,0,4,1,'2008-10-13 12:30:00',0,'Fauré ne peut pas le mardi donc la cliente est ok pour le jeudi.','-2',3814,20),(3839,'1',3449,812,4,0,'2008-10-13 12:56:00',0,'Mise en place des prestations + rdv présentation','',0,20),(3826,'1',2404,915,7,0,'2008-10-13 09:30:00',0,'','-2',0,10),(3833,'1',3442,678,5,0,'2008-10-17 12:00:00',0,'CLT pas satisf. aspi et poussières mal passaient.Interv ne prends pas le temps, trop rapide. Clt très à cheval sur les petits détails.','',0,10),(3829,'1',3470,0,3,4,'2008-10-14 11:49:00',0,'','-2',3828,20),(3831,'1',2060,0,5,4,'2008-10-13 12:10:00',0,'avoir de 54€ ok','-2',3830,20),(3832,'1',2404,915,7,6,'2008-10-13 12:30:00',0,'Ctrl pour repassage. Prob commence a se régler.','-2',3826,10),(5055,'1',3442,945,7,0,'2008-11-03 16:45:00',0,'','',0,10),(3836,'1',3063,733,5,0,'2008-10-13 12:42:00',0,'Suite prob voiture cheuala ne peut pas effectuer la presta.<br />\r\nPropose de rattraper demain de 12h à 14H.<br />\r\nValider avec serena.','',0,20),(3837,'1',3063,0,5,1,'2008-10-13 13:19:00',0,'Préfère mettre fin aux prestations','-2',3836,20),(3838,'1',3287,0,3,1,'2008-11-24 11:34:00',0,'non personne de disponible sur le secteur ...<br />\r\n','-2',2323,20),(3840,'1',0,812,4,4,'2008-10-13 14:12:00',0,'','-2',3839,20),(3841,'1',3029,0,3,4,'2008-10-17 18:20:00',0,'','-2',575,20),(3842,'1',3164,0,3,4,'2008-10-15 18:39:00',0,'','-2',1325,20),(3843,'1',2417,0,1,4,'2008-10-14 12:00:00',0,'Pas de message (déjà eu un hier)','-2',876,20),(3844,'1',2061,0,4,4,'2008-10-14 11:58:00',0,'','-2',2837,20),(3845,'1',2480,915,7,0,'2008-10-16 14:00:00',0,'','-2',0,10),(4585,'1',2305,441,4,0,'2008-10-23 16:56:00',0,'Mme DANIEL nous avertit que client absent le 3/11/08, annuler la prestation','',0,14),(3848,'1',2549,0,1,2,'2008-10-21 17:00:00',0,'Injonction de payer','-2',547,20),(3849,'1',3389,0,1,0,'2008-10-13 13:09:00',0,'Satisfait ?','',0,20),(3850,'1',3389,0,1,1,'2008-10-15 11:20:00',0,'Pour le moment tout se passe bien.<br />\r\nLe client préfère qu\'on le recontacte mardi prochain quand elle sera venu plusieurs fois.<br />\r\n','-2',3849,20),(3851,'1',0,680,4,1,'2008-10-14 18:15:00',0,'Convocation rdv pour mise au point le 16/10','-2',3634,20),(3852,'1',3449,0,4,1,'2008-10-13 16:30:00',0,'Voir pour presta avec hawari. <br />\r\nLui serait ok pour partir sur un rdv le soir à 18h30.<br />\r\nHawari est ok pour demain soir.<br />\r\nValider','-2',3839,20),(3853,'1',3032,0,3,4,'2008-10-13 13:11:00',0,'','-2',572,20),(3855,'1',3376,0,3,1,'2009-02-13 14:36:00',0,'non villematier secteur trop éloigné ... relancer si jamais quelqu\'un <br />\r\n','-2',2961,20),(3867,'1',2100,811,4,0,'2008-10-13 14:29:00',0,'Elle ne veut plus d\'intervention le jeudi am mais le jeudi matin, Mlle LEGALL doit voir Mr CAUDAN cet AM donc elle va voir directement avec eux pour le changement et nous tiens au courant','',0,14),(3868,'1',693,253,4,0,'2008-10-13 14:45:00',0,'La cliente annule prestation du 27/10/08<br />\r\nprevenir Mme MASURAIS','',0,14),(4378,'1',2549,0,1,4,'2008-10-21 15:15:00',0,'Pas de message','-2',547,20),(4685,'0',1546,250,4,0,'2008-10-27 09:45:00',0,'Elle annule à toutes les vacances scolaires... à vérifier pour la toussaint et Noel.','',0,14),(3871,'1',3054,855,1,0,'2008-10-13 15:19:00',0,'Mlle PEIGNE ok pour intervention le mercredi de 8h -12h<br />\r\n1ere prestation le mercredi 22/10/08<br />\r\nClient présent au début de la prestation','',0,14),(3891,'0',0,131,4,0,'2008-10-13 17:29:00',0,'ATTENTION MME BATARD RECONNU COTOREP DONC VISITE MEDICALE TOUS LES ANS','',0,14),(3874,'1',3429,0,3,1,'2008-10-14 12:30:00',0,'Brief commercial ok<br />\r\nLa cliente est intéressée.<br />\r\n','-2',3387,20),(3879,'0',1392,131,7,0,'2008-10-13 16:02:00',0,'ok mission chez metayer à basse goulaine le jeudi matin 2h de 10h15 à 12h15<br />\r\n<br />\r\n1ere prestation le jeudi 23/10/08<br />\r\nenvoyer plan<br />\r\n<br />\r\ncliente présente lors de la 1ere prestation','',0,14),(3880,'0',0,516,7,0,'2008-10-13 16:05:00',0,'ok pour mission chez bourry à st seb 2h tous les 15j.<br />\r\nle jeudi de 9h à 11h<br />\r\n1ere prestation le jeudi 23/10/08','',0,14),(3899,'1',2429,237,4,0,'2008-10-13 18:14:00',0,'Mme MOISAN m\'a dit d\'annuler prestation du 27/10 et 3/11 car client absent','',0,14),(3884,'1',3353,501,7,0,'2008-10-13 15:00:00',0,'','-2',0,10),(3886,'1',3353,501,7,6,'2008-10-13 16:31:00',0,'suite au ctrl interv fait très bien les choses essentielles du mng mais ne fait pas les détails: haut d\'encadrement portes,dessus du frigo,haut des armoires ect.... Ce qui justifie les manquements aux heures de travail.','-2',3884,10),(9302,'0',0,165,4,0,'2009-02-03 18:03:00',0,'Elle a eu un souci de pointage cette AM le 3/02/09','',0,14),(18372,'0',1778,843,4,0,'2009-09-04 16:23:00',0,'première prestation le 15/09/09.','',0,10),(3888,'1',0,933,7,1,'2008-10-13 17:01:07',0,'Vérification des références','-2',0,2),(3889,'1',0,933,7,1,'2008-10-13 15:00:00',1,'','-2',3888,2),(3892,'1',3434,0,1,0,'2008-10-13 17:38:00',0,'enquête satisfaction<br />\r\nenvoyer bon de commande<br />\r\nsavoir si le mercredi devient régulier','',0,14),(4003,'1',3434,927,1,0,'2008-10-15 14:55:00',0,'Contente de la prestation de Mme TARHAOUI,<br />\r\nla prend aussi le mercredi am','',0,14),(3894,'1',98,0,5,0,'2008-10-13 17:36:00',0,'','',0,2),(3895,'1',98,86,5,1,'2008-10-13 17:44:00',0,'Cliente pas satisfaite du travail de mme Joseph : WC pas nettoyés, poussière pas faite dans la chbre de sa fille (la cliente a été obligée de refaire le ménage pdt le week end), bidons de produits restent ouverts malgré les remarques de la cliente à plusieurs reprises. <br />\r\nChangement d\'intervenante même si doit supprimer la presta du 16/10','-2',3894,2),(3896,'1',2075,927,4,0,'2008-10-13 17:48:00',0,'message pour prevenir que Mme TARHAOUI pourrait intervenir à partir du jeudi 23/10/08 de 13h30 à 16h30<br />\r\nAttendre confirmation client','',0,14),(3897,'1',2676,421,4,0,'2008-10-13 17:59:00',0,'Annulation prestation de menage le vendredi 17/10/08<br />\r\nMais va demander à Mme PEAN d\'emmener du repassage donc il faudra modifier presta du 17/10 en fonction nb d\'heures effectues<br />\r\n<br />\r\nMail de Mme PEAN, elle a fait 2h de repassage pour vigneron au lieu de la prestation du 17/10 (j\'ai modifié)','',0,14),(3900,'1',0,794,7,0,'2008-10-13 19:00:00',0,'Souhaite travailler le matin à partir de 5h sur Rueil et Saint Cloud dans les bureaux','',0,2),(3911,'1',3449,0,4,4,'2008-10-14 10:32:00',0,'Recontacter en début d\'après midi','-2',3839,20),(3912,'1',3449,0,4,1,'2008-10-14 14:00:00',0,'Suite imprévu de Mme Hawari, le client est ok pour effectuer le rdv de présentation lors de la mise en place de la prestation le jeudi matin de 9h à 13h.<br />\r\nAttention pour la 1ère fois Hawari devra se rendre à la prestation à 8h45.','-2',3839,20),(3914,'1',0,812,4,1,'2008-10-14 12:30:00',0,'Très mécontente, elle dit que son fils est malade.<br />\r\nElle dit qu\'elle ne pourra pas faire l\'entretien de ce soir.<br />\r\nManque de professionnalisme.<br />\r\nS\'énerve dit qu\'elle fera le rdv de ce soir (mais contrainte et forcé)<br />\r\nRappel dans la journée','-2',3839,20),(3915,'1',1027,0,7,0,'2008-10-14 10:53:00',0,'Facturation','',0,20),(4391,'0',2015,0,1,0,'2008-10-13 16:46:00',0,'premier point qualité suite remplacement de mlle hamman par Merzi marj. Cliente satisfaite pour le moment. Client ok pour remise de clès.','',0,9),(3916,'1',1027,0,7,1,'2008-10-14 10:54:00',0,'Mécontente car elle s\'aperçoit que les tarifs ont augmenté.<br />\r\nSon taux est passé de 16 (alors qu\'il aurait dû être à 17.50 depuis 1 an) et la est passé à 18.50. <br />\r\nHausse de 2.50 par heure, trop pour elle.<br />\r\nVoir pour faire un geste commerciale de 2€.<br />\r\n','-2',3915,20),(3917,'1',1027,0,7,1,'2008-10-14 12:15:00',0,'Non elle trouve que nos tarifs sont bien trop élevés.<br />\r\nElle veut résilier à compter de ce jour.<br />\r\nSa demande à bien été prise en compte.','-2',3915,20),(3918,'1',3358,926,1,0,'2008-10-14 11:12:00',0,'Suite première prestation, message laissé sur répondeur pour suivi commercial standard','',0,26),(3919,'1',3358,0,1,1,'2008-10-15 11:13:00',1,'','-2',3918,26),(5307,'1',2321,0,1,4,'2008-11-06 17:02:00',0,'Msg laissé sur port client : proposition mme Abe mardi 9h-11H pour la semaine prochaine exceptionnellement mercredi matin car 11/11 férié','-2',4866,2),(3923,'1',0,371,7,1,'2008-10-15 17:48:00',0,'Suite arrêt des prestations avec mme Simon, elle nous précise que le collègue de jutisz est à la recherche d\'une intervenante.<br />\r\nIl devrait nous contacter rapidement.<br />\r\nOk pris en compte','-2',3751,20),(3924,'1',2101,0,3,1,'2008-10-14 10:45:00',0,'Mme Gayan est toujours en attente d\'un remplacement pour cette semaine.<br />\r\nVeut vite un remplacement définitif car est débordé.<br />\r\n','-2',3335,20),(3925,'1',2101,0,3,4,'2008-10-16 13:49:00',0,'pas de remplaçante. <br />\r\nla situation bloque de notre côté on fait notre possible mais c\'est compliqué.<br />\r\n','-2',3335,20),(3926,'0',2853,701,1,0,'2009-03-15 11:20:00',0,'Appel cliente du 14/10/08 pour arrêt définitif des prestations. Cliente très satisfaite des presta. <br />\r\nSouhaiterait reprendre au printemps 2009, car disposera de moins de temps.','',0,9),(3928,'1',0,812,4,1,'2008-10-14 11:30:00',0,'Finalement aller au rdv ce soir n\'est pas pratique pour elle.<br />\r\nEmbouteillage après chez Mr Colcombet<br />\r\nSon fils est malade et elle ne veut pas le laisser seul.<br />\r\nMontre de la mauvaise volonté','-2',3839,20),(3929,'1',3470,0,3,1,'2008-10-15 18:45:00',0,'Nous n\'avons personne de disponible sur son secteur mais si cela venait à se présenter on la contacterais.<br />\r\n','-2',3828,20),(3930,'1',3382,0,3,4,'2009-01-14 18:01:00',0,'','-2',3003,20),(3932,'1',2811,0,1,4,'2008-10-16 13:36:00',0,'','-2',2599,20),(3933,'1',2061,0,4,1,'2008-10-21 13:55:00',0,'Finalement ne déménage plus.<br />\r\nEst globalement satisfaite de sintas donc tout va bien et nous restons sur la même plage horaire.','-2',2837,20),(3934,'1',2417,0,1,4,'2008-10-16 14:47:00',0,'','-2',876,20),(3935,'1',3427,0,3,1,'2008-10-15 18:30:00',0,'Non à déjà trouvé quelqu\'un pour lui faire son ménage','-2',3383,20),(3936,'1',3189,0,3,4,'2008-10-15 18:36:00',0,'','-2',1463,20),(3937,'1',3099,0,1,4,'2008-10-16 14:48:00',0,'','-2',2110,20),(3938,'1',3124,0,1,4,'2008-10-16 14:50:00',0,'','-2',2660,20),(15446,'1',3420,842,4,0,'2009-06-22 10:39:00',0,'congés client:<br />\r\ndrn: 06/07 <br />\r\nreprise: 24/08','',0,10),(3941,'1',3429,0,3,3,'2008-10-17 11:00:00',0,'Maison de 120m², la cliente veut principalement les sols (aspirateur et serpillère partout).<br />\r\nAimerait 2x2 H le lundi et vendredi si possible.<br />\r\nElle est allergique à la poussière donc bien les faire même si pas à fond à chaque fois.<br />\r\nDans la cuisine ne faire QUE les sols (ne pas toucher au plan de travail)<br />\r\nEn bas 1 chambre amis et 1 sdb ne la faire que 1 fois tt les 15 jours car personne dedans.<br />\r\nBien faire les bordures et les plintes.<br />\r\nGlobalement tout est bien rangé donc pas à faire.<br />\r\n<br />\r\n','-2',3387,20),(3942,'1',3429,0,3,4,'2008-10-27 12:08:00',0,'la cliente préfère nous recontacter.<br />\r\nAppel si pas de retour en fin de semaine.<br />\r\n','-2',3387,20),(3943,'1',1722,0,4,4,'2008-10-21 14:18:00',0,'','-2',2015,20),(3944,'1',0,812,4,1,'2008-10-14 15:20:00',0,'Elle s\'est calmé nous nous sommes mis d\'accord sur la procédure à suivre.<br />\r\nElle cherche une solution pour Delquié.<br />\r\nA été vexé qu\'on lui parle de son manque de professionnalisme.<br />\r\nContente qu\'on l\'ai appelé. <br />\r\nOk pour jeudi matin avant la prestation.<br />\r\n<br />\r\n<br />\r\n','-2',3839,20),(3945,'1',0,421,4,0,'2008-10-14 13:24:00',0,'Elle prend sa journée du jeudi 23/10/08 car ses clients annulent la prestation. (Mr chazalon et Mme Plessis)<br />\r\n<br />\r\nMr chazlon garde le lundi 20 finalement<br />\r\n<br />\r\nMme VERREAU annule la prestation du 14/10<br />\r\n<br />\r\nElle a eu un problème de pointage jeudi et vendredi mais a fait horaire habituelle.','',0,14),(3947,'1',1718,67,1,0,'2008-10-14 13:33:00',0,'Il ne sera pas présent lors de la prestation de Mme ALLIOT mercredi 15/10 il voulait la joindre pour savoir comment s\'arranger avec les clés.<br />\r\n<br />\r\nJ\'ai laissé un message sur le portable de Mme ALLIOT','',0,14),(3948,'0',1163,0,4,0,'2008-10-14 14:33:00',0,'Elle arrête les prestations','',0,14),(3949,'1',3487,0,3,0,'2008-10-14 14:36:00',0,'Devis pour 2H/semaine','',0,20),(3950,'1',3487,0,3,5,'2008-10-15 12:13:00',0,'','-2',3949,20),(3951,'0',3289,0,4,0,'2008-10-14 14:41:00',0,'mS LE 14/10 14H44 LAMEIRA VIENT DEMAIN A 9 H','',0,10),(3953,'1',0,812,4,1,'2008-10-14 16:20:00',0,'Ok pour presta le jeudi matin de 9h à 13h. Venir à 8h45 pour la 1ère fois','-2',3839,20),(3954,'0',3446,906,5,0,'2008-10-14 12:00:00',0,'Porte entrée mal fermée <br />\r\nTaches de sang sur le canapé et les rideaux (panneaux japonnais)','',0,44),(3955,'1',2891,0,5,0,'2008-10-14 17:08:00',0,'','',0,2),(3956,'1',2891,794,5,1,'2008-10-21 11:08:00',1,'La cliente se plaint de l\'intervenante : elle est arrivée 2 fois en retard de 30 minutes sans travailler 30 minutes de plus = Pb de facturation + mecontentement. Pb également sur la qualité du travail de l\'intervenante. Souhaite changer au plus vite mais ne souhaite pas interrompre les prestations.','-2',3955,2),(5727,'1',1050,846,4,0,'2008-11-17 09:20:00',0,'Appel Mme JACQUET pour lui proposer 1 presta ponctuelle chez M. SARRAZIN mercredi à partir de 13h/13h30.<br />\r\nPresta pdt 3h + remettre clef ds boite au lettre','',0,9),(3958,'1',0,855,4,0,'2008-10-14 17:31:00',0,'Elle n\'a plus de disponibilités donc diminuer son contrat de 1h','',0,14),(3959,'1',1951,0,4,0,'2008-10-14 17:35:00',0,'MSG le 15/10 17h 39 KMSKA vendrait tout les vendredis de 13h à 16h','',0,10),(4083,'1',3449,0,4,4,'2008-10-16 12:54:00',0,'Suite aux différents problème logistique ayant eu lieu avec Mme Hawari pour mettre en place la prestation, nous proposons au client de reprendre la prestation demain matin de 8h30 à 12h30 avec une nouvelle intervenante.(Sintas)<br />\r\n<br />\r\nIl nous recontacte dans l\'après midi mais nous a dit qu\'il aurait aimé être prévenu du retard ou de l\'indisponibilité de l\'intervenante.<br />\r\nIncompréhensible mais : il nous dit aussi qu\'il aurait aimé que le commercial qui devait accompagner l\'intervenante le prévienne également ? Mettre les choses au clair.<br />\r\n','-2',4069,20),(3963,'1',0,812,4,1,'2008-10-16 10:35:00',0,'Le rdv était prévu à 8h45 mais elle n\'a pas pau arriver à l\'heure à cause des embouteillages.<br />\r\nElle nous dit qu\'elle est arrivé à 9H sur la prestation mais selon la cliente à 9h15 il n\'était pas encore parti.<br />\r\nElle n\'aura pas la prestation.<br />\r\nA dit que c\'était trop loin. Elle ne pensait pas que c\'était aussi éloigné.<br />\r\nVoir pour mise en place plus proche de chez elle.<br />\r\n','-2',3839,20),(3967,'1',0,680,4,1,'2008-10-15 14:27:00',0,'Mme Benaimèche a reçu l\'avertissement. <br />\r\nElle veut mettre les choses au clair.<br />\r\n<br />\r\nPar rapport à ses clients elle voulait dire que pour la chambre du fils de chez onderbecke elle n\'a pas voulu y rentrer parce que c\'était fermé donc elle savait pas si la pièce était à nettoyer.<br />\r\n<br />\r\nChez fraisse elle a tout nettoyé. Le mari de la femme était là il pourra témoigné que selon elle tout était bien fait.<br />\r\n<br />\r\nDe plus elle est partie 30mn plus tard de chez fraisse le 02/10, elle reconnait donc que ce même jour, elle est partie plus tôt de chez mme onderbecke.<br />\r\n<br />\r\nD\'une façon générale, mme benaimèche reconnaît partir 5 à 10 mn plus tôt d\'une prestation quand elle estime que celle-ci est terminé.<br />\r\n<br />\r\nElle précise que si ses clients ne sont pas content ils peuvent toujours chercher une autre intervenante qui fera un ménage mieux parce que le ménage exceptionnel c\'est pas tout les jours.<br />\r\n<br />\r\n<br />\r\nElle reconnait avoir eux des absences injustifiées même si ce n\'est pas de sa faute (fils malade, voiture)','-2',3634,20),(3968,'1',2706,0,1,1,'2008-10-20 11:27:00',0,'Prévenu que avec l\'intervenante dont on avait parlé sur villemur a eu des problèmes à la visite médicale d\'embauche et est donc jugé inapte.<br />\r\n<br />\r\nDemande benaimèche : Non car celle-ci arrive au terme de son préavis et sera licencié (donc qualité du travail risque de se faire ressentir)<br />\r\n<br />\r\nAttend des nouvelles mais désespère.<br />\r\nPour cette semaine aimerait au moins un remplacement avec Barthe.<br />\r\n<br />\r\n','-2',3204,20),(3969,'0',0,936,7,1,'2008-10-14 19:36:54',0,'Vérification des références','-2',0,44),(3970,'0',0,936,7,1,'2008-10-14 15:00:00',1,'','-2',3969,44),(3971,'1',2100,811,4,0,'2008-10-15 08:46:00',0,'Si pas possible le jeudi matin, elle préfère le lundi après-midi pour 3h.<br />\r\n<br />\r\nA rappeler en fin de matinée.','',0,14),(4324,'1',3509,0,3,1,'2008-10-20 18:06:00',0,'j\'ai eu sa compagne est ok le rdv commercial est pris','-2',4242,20),(4174,'1',0,680,7,1,'2008-10-17 10:00:00',0,'Elle veut un accompte car elle pense pouvoir aller à la prestation à labastide mais ne pense pas pouvoir y revenir (elle n\'a plus assez d\'essence pour faire celle-ci).<br />\r\nElle voulait savoir si oui ou non il fallait qu\'elle se rende sur la prestation.<br />\r\n<br />\r\nNous lui avons précisé que oui','-2',4173,20),(3974,'0',2600,0,4,0,'2008-10-15 09:58:00',0,' le 15/10 appel Brisoux absente pas de news','',0,10),(3977,'1',2464,0,1,0,'2008-10-15 10:07:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(3978,'1',2464,605,1,1,'2008-10-16 13:55:00',0,'Non ca va.<br />\r\nCa n\'est pas parfait mais quand il y a un problème Mme Barreau le signale à Mme Barthe.<br />\r\n','1',3977,20),(6437,'1',3043,0,1,1,'2008-12-10 12:03:00',0,'Ok nous l\'envoie vois dans 1 semaine<br />\r\n','-2',2638,20),(3982,'1',2749,0,5,4,'2008-10-20 14:37:00',0,'','-2',3355,20),(3983,'1',3389,0,1,1,'2008-10-28 11:12:00',0,'Le client est satisfait des prestations de sintas.<br />\r\nGlobalement tout se passe bien pour le moment.<br />\r\n','-2',3849,20),(3984,'1',3374,0,1,1,'2008-10-20 14:39:00',0,'Ok tout se passe très bien elle est satisfaite de l\'intervenante c\'est une personne avec qui elle a des affinités.<br />\r\n<br />\r\nPour le prélèvement elle nous a fait partir le courrier ','-2',3360,20),(4124,'0',0,941,7,1,'2008-10-16 18:40:48',0,'Vérification des références','-2',0,44),(3987,'1',3487,0,3,5,'2008-10-24 12:15:00',0,'','-2',3949,20),(3988,'1',3395,0,3,5,'2008-10-15 12:18:00',0,'Demande toujours d\'actualité. Invite à recontacter l\'agence','-2',3057,20),(3989,'1',3395,0,3,5,'2008-10-21 14:11:00',0,'','-2',3057,20),(3990,'1',3210,0,3,1,'2008-10-17 18:57:00',0,'Non d\'autres prestataires','-2',1613,20),(3991,'1',3260,0,5,0,'2008-10-15 12:45:00',0,'','',0,2),(3992,'1',3260,857,5,1,'2008-10-15 12:45:00',0,'Cliente pas satisfaite de la qualité des prestations : bien en ménage mais repassage léger (jupe noire repasser à l\'endroit, linge encore froissé) + pb pour remplir LV. Changement d\'intervenante ','-2',3991,2),(3993,'0',3404,0,1,0,'2008-10-15 14:00:00',0,'Annule les prestations car a trouvé quelqu\'un de sa famille','',0,14),(3994,'0',3432,863,1,0,'2008-10-20 14:21:00',0,'la cliente m\'informe que finalement elle nous prefere un concurrent (je ne me souviens pas du nom mais je ne connaissais pas)!!! donc fin des prestas','',0,9),(4290,'1',2487,619,4,0,'2008-10-20 16:11:00',0,'Mme COLLEAUX a téléphoné pour prévenir qu\'elle avait fait 30mn en plus le 16/10/08<br />\r\n<br />\r\nEt qu\'elle y va le 23/10/08 de 16h30 à 17h30 pour du repassage','',0,14),(3998,'0',699,67,4,0,'2008-10-15 14:38:00',0,'MESSAGE POUR PRÉVENIR ABSENCE MME ALLIOT LES 27 ET 28 OCTOBRE;<br />\r\nVEUT-IL UNE REMPLAÇANTE?','',0,14),(3997,'1',1731,421,4,0,'2008-10-23 14:35:00',0,'Mail de Mme PEAN :<br />\r\n17/10/08 : 9h - 12h30 et 13h30 - 16h15<br />\r\n21/10/08 : 8h - 12h30 et 17h30 - 19h45','',0,14),(3999,'0',3421,67,4,0,'2008-10-15 14:41:00',0,'PRÉVENIR ABSENCE MME ALLIOT LES 27 ET 28 OCTOBRE<br />\r\nPAS DE REMPLAÇANTE ON ANNULE','',0,14),(4000,'1',2714,0,4,0,'2008-10-15 14:41:00',0,'Msg le 15/10 14h 47 Pas de news brisoux aujourd\'hui','',0,10),(4001,'0',3226,67,4,0,'2008-10-15 14:44:00',0,'PRÉVENUE ABSENCE MME ALLIOT LES 27 ET 28/10<br />\r\nANNULER PRESTATION PAS DE REMPLACANTE','',0,14),(4002,'1',3237,597,4,0,'2008-10-15 14:52:00',0,'Elle peut encore intervenir les mardi 21 et 28/10 de 13h30 à 17h30.<br />\r\nMessage à Mme courrede pour confirmer','',0,14),(5162,'1',1280,865,4,0,'2008-11-05 10:31:00',0,'La cliente annule pour cette après-midi. elle est malade','',0,14),(4006,'0',2483,482,4,0,'2008-10-15 16:10:00',0,'Client a rappeler confirmant annulation prestation du 31/10/08 ','',0,9),(4015,'1',3325,0,1,0,'2008-10-15 17:31:00',0,'Appel du 17/10/08 - Message Rpdr pour faire 1 point qualité suite 1ère presta. Mme Galtier','',0,9),(4170,'1',2402,0,4,0,'2008-10-17 16:09:00',0,'Elle part en vacance de retour pour la presta du 21/nov papera est au courant','',0,10),(4151,'1',0,905,7,0,'2008-10-17 14:18:00',0,'','',0,20),(4080,'1',0,680,7,0,'2008-10-16 12:03:00',0,'Visite médicale','',0,20),(4019,'1',0,905,7,0,'2008-10-15 17:00:00',0,'','',0,20),(4020,'1',0,905,7,1,'2008-10-15 17:00:00',0,'N\'est plus disponible le vendredi après midi à partir de 15h30 car elle doit aller chercher sa fille à l\'école (faourette). <br />\r\nLa situation peut changer (attente d\'une réponse de l\'assistante sociale)<br />\r\nPour formation du 17/10 fera la prestation de 13 à 15h30','-2',4019,20),(4021,'1',3025,0,1,1,'2008-10-15 18:00:00',0,'Tout se passe très bien, très satisfaite de la qualité des prestations.<br />\r\n','1',2066,20),(4022,'1',0,216,7,0,'2008-10-15 18:05:00',0,'Point sur les contrats','',0,20),(4023,'1',0,216,7,4,'2008-10-15 18:06:00',0,'Passe demain à l\'agence après la prestation chez Mme Fournel','-2',4022,20),(4024,'1',0,937,7,1,'2008-10-15 18:20:05',0,'Vérification des références','-2',0,20),(4025,'1',0,937,7,1,'2008-10-17 15:00:00',0,'Elle ne s\'est pas présenté à la signature du contrat.<br />\r\nElle n\'a pas prévenu qu\'elle ne comptait pas y venir ou que finalement l\'offre ne l\'intéressait plus. Nous a fait perdre du temps pour rien.<br />\r\nA bannir','-2',4024,20),(4026,'1',3458,0,3,1,'2008-10-17 18:24:00',0,'La cliente est ok elle a eu le brief commercial, le rdv commercial est pris pour lundi 20 octobre 08.<br />\r\n','-2',3629,20),(4027,'1',3032,0,3,4,'2008-10-17 18:34:00',0,'','-2',572,20),(4028,'1',3427,0,3,1,'2009-03-05 12:40:00',0,'','-2',3383,20),(4029,'1',3470,0,3,1,'2009-03-15 12:33:00',0,'','-2',3828,20),(4030,'1',2932,0,3,4,'2008-10-17 18:37:00',0,'','-2',395,20),(4031,'1',3378,0,3,1,'2008-10-17 18:46:00',0,'Non pas pour le moment mais recontacter en décembre sera plus tranquille pour fixer d\'un rdv commercial.<br />\r\n','-2',2965,20),(4032,'1',3189,0,3,1,'2008-10-15 18:50:00',0,'Pour le moment n\'a pas besoin c\'est elle qui nous recontactera.<br />\r\n','-2',1463,20),(4033,'1',3456,0,3,1,'2008-10-17 18:48:00',0,'Trouve les tarifs trop cher par rapport a un circuit associatif et la recontacter plus tard<br />\r\n<br />\r\n','-2',3625,20),(4034,'1',3164,0,3,1,'2008-10-17 18:42:00',0,'Non pas pour le moment, la recontacter dans 2 à 3 semaines car elle toujours engagé avec un autre prestataire.','-2',1325,20),(4036,'1',3311,0,3,4,'2008-10-17 18:40:00',1,'','-2',2484,20),(4037,'1',3002,0,3,3,'2008-10-20 19:00:00',0,'problème : pierre a oublié le rdv commercial','-2',561,20),(4038,'1',3002,0,3,4,'2008-10-21 14:00:00',0,'pierre a tenté de la joindre pas de réponse.<br />\r\nIl retentera ce soir','-2',561,20),(4039,'1',3312,0,3,1,'2009-02-16 12:03:00',0,'non sont satisfait car passe par une association tt se passe bien<br />\r\n','-2',2491,20),(4040,'1',3189,0,3,1,'2008-12-15 12:26:00',0,'Non travaille la recontacter après 17H<br />\r\npas d\'actualité pour le moment nous recontactera si besoin<br />\r\n','-2',1463,20),(4041,'0',0,938,7,1,'2008-10-16 08:17:48',0,'Vérification des références','-2',0,44),(4042,'0',0,938,7,1,'2008-10-16 15:00:00',1,'','-2',4041,44),(4043,'0',0,939,7,1,'2008-10-16 08:23:36',0,'Vérification des références','-2',0,44),(4044,'0',0,939,7,1,'2008-10-16 15:00:00',1,'','-2',4043,44),(4045,'1',3493,863,1,0,'2008-10-23 09:30:00',0,'Mise en place de Mme LULUVAMU chez le client.<br />\r\n3/11 : point qualité = cliente satisfaite.','',0,9),(4047,'1',2795,724,4,0,'2008-10-16 09:21:00',0,'','',0,19),(4048,'0',3296,827,7,0,'2008-10-15 16:10:00',0,'','-2',0,30),(4049,'0',3296,827,7,6,'2008-10-15 16:10:00',1,'','-2',4048,30),(4050,'1',2795,724,4,4,'2008-10-16 09:21:00',0,'Msg laissé sur le port de la cliente, intervenante absente','-2',4047,19),(4051,'0',2801,0,4,0,'2008-10-16 09:52:00',0,'Serena averti que nous sommes en recrutement','',0,14),(4052,'1',1000,253,4,0,'2008-10-16 10:24:00',0,'A appelé. Pas très satisfaite de sa prestation : vitres faites mais pas demandée. Haut pas fait. Ne bouge pas beaucoup les meubles. N\'a pas redescendu les chaises...<br />\r\n<br />\r\nAmélioration pour la semaine prochaine.','',0,14),(4563,'1',3552,0,3,0,'2008-10-23 15:17:00',0,'','',0,20),(4054,'1',1355,0,4,0,'2008-10-16 10:26:00',0,'à partir du 21/10 Mme Lopes remplace Lameira définitivement ok pour llyod','',0,10),(4055,'1',725,253,4,0,'2008-10-23 10:26:00',0,'Pas très satisfaite de Mme Masurais... Laisser-aller ??','',0,14),(4056,'1',3449,0,4,1,'2008-10-16 10:20:00',0,'A attendu l\'intervenante jusqu\'à 9h15 mais après il fallait qu\'ils aillent travailler.<br />\r\nDu coup ne pas donner hawari mais plutôt Sintas. A voir si compatible avec le planning.<br />\r\n','-2',3839,20),(4058,'1',0,812,4,1,'2008-10-16 12:30:00',1,'','-2',3839,20),(4173,'1',0,680,7,0,'2008-10-17 16:31:00',0,'Licenciement','',0,20),(4060,'1',1598,0,4,0,'2008-10-16 10:41:00',0,'Annulation presta du 31/10 salumu prévenu le 16/10 à 10h 44','',0,10),(4350,'1',3124,0,4,4,'2008-10-21 11:47:00',0,'','-2',4349,20),(4351,'1',3124,0,4,1,'2008-10-23 12:43:00',0,'C\'est bon pour sintas elle modulera en fonction de son retard.<br />\r\n','-2',4349,20),(4062,'1',0,680,5,0,'2008-10-16 10:42:00',0,'Chez Mme onderbecke','',0,20),(4349,'1',3124,0,4,0,'2008-10-21 11:47:00',0,'plage horaire de 12h30 à 14h30?','',0,20),(4064,'1',0,680,5,1,'2008-10-16 10:20:00',0,'Elle nous prévient que la cliente lui a laissé sur le carnet de liaison un mot lui précisant qu\'elle doit nettoyer la chambre de son fils.<br />\r\nCelle_ci étant fermé elle ne sait pas quoi faire doit-elle l\'ouvrir.<br />\r\nNon qu\'elle laisse un mot.<br />\r\n','-2',4062,20),(4176,'1',2253,413,4,4,'2008-10-17 16:45:00',0,'Msg laissé sur port de la cliente pour décaler au mercredi','-2',4175,2),(4066,'1',0,680,5,1,'2008-10-16 10:46:00',0,'Du coup elle va laisser un mot à la cliente. Suite à nos conseils.','-2',4062,20),(4067,'1',3389,789,5,0,'2008-10-16 10:47:00',0,'','',0,20),(4068,'1',3389,789,5,1,'2008-10-16 10:30:00',0,'L\'aspirateur était déjà en mauvais état mais quand elle a voulu le prendre le tuyau s\'est cassé.<br />\r\nIl faut qu\'elle le précise au client.<br />\r\n','-2',4067,20),(4069,'1',3449,789,4,0,'2008-10-16 10:49:00',0,'','',0,20),(4070,'1',0,789,4,4,'2008-10-16 12:23:00',0,'Elle est ok pour faire la prestation.<br />\r\nC\'est Mr Fournel qui lui apporte les plans et les différentes indications pour la prestation de chez delquié, demain de 8h30 à 12h30.<br />\r\n','-2',4069,20),(4071,'1',0,605,7,0,'2008-10-16 11:06:00',0,'Virement incorrect selon mme Barthe','',0,20),(4072,'1',0,605,7,1,'2008-10-16 08:33:00',0,'Prob de virement','-2',4071,20),(4073,'1',0,605,7,1,'2008-10-16 13:30:00',0,'C\'est bon elle a compris ce qu\'il en était pour le virement.<br />\r\n','-2',4071,20),(4078,'0',0,940,7,1,'2008-10-16 11:38:24',0,'Vérification des références','-2',0,9),(4081,'1',0,680,7,1,'2008-10-22 11:09:00',0,'sera en retard pour la visite médicale. ok amst prévenu','-2',4080,20),(4084,'1',2811,0,1,4,'2008-10-22 10:30:00',0,'','-2',2599,20),(4085,'1',0,605,4,0,'2008-10-16 13:49:00',0,'Dispo le mercredi après midi','',0,20),(4086,'1',0,605,4,1,'2008-10-16 13:49:00',0,'Me dit qu\'elle est dispo le mercredi après midi.<br />\r\nVeut bien se déplacer jusqu\'à cépet (voir pr labastide saint sernin , séréna client de benaimèche)<br />\r\n','-2',4085,20),(4087,'1',0,605,4,4,'2008-10-17 18:32:00',0,'Elle est ok pour proposition? <br />\r\nValider en fonction des dispos.<br />\r\n','-2',4085,20),(4088,'1',2101,0,3,1,'2008-10-22 11:38:00',0,'C\'est la cliente qui m\'a contacté elle voulait savoir si il y avait quelqu\'un de disponible.<br />\r\nNon toujours personne donc on la tient au courant. <br />\r\nOn fait de notre mieux pour trouver une personne de qualité qui répondra à ses exigences.<br />\r\n','-2',3335,20),(4089,'1',0,789,4,1,'2008-10-17 16:52:00',0,'ok pour demain','-2',4069,20),(4090,'1',3162,0,1,1,'2008-10-16 17:01:00',0,'elle a laissé un message sur répondeur.<br />\r\nOk a bien eu toute les informations et ok pour les clés.','-2',3480,20),(4091,'1',3181,0,1,1,'2008-10-20 14:00:00',0,'si HPARF pour cheuala, effectuer la prestation de lundi car délais < 72H, sinon ok<br />\r\n<br />\r\nnon ok pour avenant cheuala et délai aussi.','-2',2164,20),(5072,'1',3374,0,4,0,'2008-11-03 17:35:00',0,'arrêt maladie sintas','',0,20),(4093,'1',3367,0,3,4,'2008-10-17 17:57:00',0,'','-2',2864,20),(4094,'1',0,733,4,0,'2008-10-16 14:22:00',0,'dumouchel','',0,20),(4095,'1',1969,0,4,0,'2008-10-16 14:32:00',0,'Msg le 16/10 Brisoux absebce cette semaine poss presta en début de sem','',0,10),(4096,'1',1364,898,4,0,'2008-10-16 14:32:00',0,'Travail très soigné, minutieuse que tout soit bien fait à fond.<br />\r\n<br />\r\nLe mardi l\'étage + repassage + vitre, tout fait à fond.<br />\r\n<br />\r\nLe jeudi RDC + cuisine, souvent RDC pas très sale donc prendre des initiatives.<br />\r\nReprendre fiche faite au départ + Olivier doit être présent au début 1ere prestation.','',0,14),(4097,'1',3449,0,4,4,'2008-10-16 14:43:00',1,'Mr Delquié nous a précisé qu\'il nous recontactait dans l\'après midi.<br />\r\n<br />\r\nPar précaution je lui ai quand même laissé le numéro de l\'agence et je l\'invite à nous recontacter.<br />\r\n<br />\r\nVoir pour ce soir car il faut valider de son côté (sintas est ok et prête pour faire la prestation dès demain matin) ','-2',4069,20),(4865,'1',1364,898,4,0,'2008-10-29 18:06:00',0,'Cliente contente de la prestation, efficace.<br />\r\nannule le 4/11, Mme GUY ira juste le 6/11/08 3h<br />\r\nComme 11/11/08 férié, remplacement le 10/11/08 ou 12/11/08?<br />\r\nMme GUY ne peut pas le 10 et 12/11/08 mais le vendredi 7/11/08 AM<br />\r\ncliente ok pour vendredi 7/11/08 de 12h-15h','',0,14),(4099,'1',3449,0,4,1,'2008-10-17 16:30:00',0,'Ok la prestation avec Sintas s\'est bien passé donc tout est ok.<br />\r\nAimerait garder la même intervenante sur le même créneau horaire.<br />\r\n','-2',4069,20),(4100,'1',2417,0,1,4,'2008-10-23 16:21:00',0,'','-2',876,20),(4101,'1',3099,0,1,4,'2008-10-22 11:56:00',0,'','-2',2110,20),(4102,'1',711,927,4,0,'2008-10-16 14:48:00',0,'Message pour prévenir démission de Mme LE GALL<br />\r\nProposer Mme TARHAOUI le mardi de 9h à12h<br />\r\n<br />\r\nAttention exceptionnellement elle viendra le lundi 20 et 27 octobre. le mardi débutera à partir du 4/11/08','',0,14),(5479,'1',701,475,1,0,'2008-11-12 08:04:00',0,'Lettre de relance de paiement','',0,14),(5416,'1',3655,0,3,1,'2008-11-10 15:20:00',0,'Brief commercial Ok<br />\r\nRdv commercial Ok<br />\r\n','-2',5408,20),(4504,'1',1794,0,5,0,'2008-10-22 18:42:00',0,'','',0,2),(4505,'1',1794,857,5,1,'2008-10-22 18:42:00',0,'Impression ménage pas fait à fond (sols pas nickels, tapis de sdb laissés en boule, dessus de canapé pas remis)<br />\r\nEnvoyer Bennet lors de la presta du 23/10 et refaire un point avec la cliente','-2',4504,2),(4828,'1',3602,0,3,0,'2008-10-29 10:21:00',0,'Demande de devis pour 3h','',0,20),(4454,'0',1056,0,1,0,'2008-10-22 15:08:00',0,'Message pour savoir si reprise des prestations à la fin des travaux','',0,14),(4488,'1',3473,0,4,0,'2008-10-22 18:15:00',0,'','',0,2),(4489,'1',3473,0,4,4,'2008-10-22 18:15:00',0,'Msg laissé sur port cliente pour proposer mme Massuard le 27/10 et 03/11 dans l\'attente de trouver une personne fixe','-2',4488,2),(4827,'1',3601,920,1,1,'2008-10-30 13:00:00',1,'','-2',4826,26),(4117,'0',0,927,7,0,'2008-10-16 17:14:00',0,'horaires doit récupérer ses enfants vers 12h-12h15 maxi et le soir 16h45 - 17h maxi','',0,14),(4118,'1',0,927,4,0,'2008-10-16 17:35:00',0,'ok intervient chez sapre 36792 le vendredi 17/10/08 de 13h30-16h30','',0,14),(4119,'1',3181,0,1,1,'2008-10-16 17:40:00',0,'Souhaite connaitre les modalités et si le préavis est suffisant','-2',2164,20),(4120,'1',2197,67,4,0,'2008-10-16 18:03:00',0,'Prévenir de l\'absence de Mme ALLIOT les 27 et 28 octobre.<br />\r\nRemplacement? non<br />\r\n<br />\r\nMme ALLIOT aurait ébréché, il y a un petit moment une tablette en verre dans la SDB, la cliente doit nous envoyer la facture? ','',0,14),(4303,'1',2448,0,4,0,'2008-10-20 17:21:00',0,'annule presta 27/10','',0,20),(4125,'0',0,941,7,1,'2008-10-16 15:00:00',1,'','-2',4124,44),(4126,'1',2324,0,5,0,'2008-10-16 18:52:00',0,'','',0,2),(4127,'1',2324,0,5,5,'2008-10-16 18:52:00',0,'aspi fonctionne mal','-2',4126,2),(4128,'0',2109,0,4,0,'2008-10-16 19:46:00',0,'MSG Mokhtari appelé à l\'école de sa fille abste aujd','',0,10),(4129,'1',1707,0,4,0,'2008-10-17 08:48:00',0,'Mlle pate Abste le 17/10 ok pour Mr REVE à 8h 52','',0,10),(8158,'0',3220,719,4,0,'2009-01-12 14:46:00',0,'Mise en place de Mme SINA avec VA.<br />\r\n27.01.09 : Mess Rpdr pro de la cliente afin de faire le point qualité<br />\r\n29.01 : Cliente satisfaite des presta de MME SINA : appliquée + bonne volonté + travail + sérieuse - Cliente satisafaite','',0,9),(4175,'1',2253,0,4,0,'2008-10-17 16:45:00',0,'','',0,2),(4289,'1',2263,0,4,0,'2008-10-20 15:42:00',0,'al-nnulation presta 29/10 et 5/ 11 cf mail 16 oct 12h33','',0,10),(4228,'1',3505,0,3,0,'2008-10-20 10:43:00',0,'','',0,20),(4229,'1',3505,0,3,1,'2008-10-20 10:43:00',0,'Pour le moment nous n\'avons personne de disponible sur le secteur.<br />\r\n<br />\r\nrecontacter si quelqu\'un','-2',4228,20),(4135,'1',2507,472,4,0,'2008-10-17 10:12:00',0,'MME BRISOUX ABSENTE le 17/10. Clt avertie.','',0,10),(8896,'1',0,1039,7,1,'2009-01-28 17:20:00',0,'appel la dame chez qui elle travaille.<br />\r\nTout se passe très bien.<br />\r\nmme bellavina : 05 61 86 21 90 ','-2',8895,20),(5090,'1',3584,0,3,1,'2008-11-04 11:25:00',0,'Veut un démarrage rapide d\'ici fin de semaine<br />\r\n','-2',4733,20),(4784,'1',2891,794,4,0,'2008-10-28 12:32:00',0,'','',0,2),(4224,'1',1027,0,1,4,'2008-10-24 10:30:00',0,'','-2',4191,20),(4142,'1',1950,0,4,0,'2008-10-17 12:44:00',0,'CONFIRMATION kmska JEUDI 23/10','',0,10),(4225,'1',3353,501,5,0,'2008-10-20 10:30:00',0,'ATTENTION DE RAPASSER les tee shirt imprimés à l\'envers.','',0,10),(4536,'1',2431,0,1,4,'2008-10-27 14:07:00',0,'','-2',4419,20),(4535,'1',3124,0,4,4,'2008-11-05 15:26:00',0,'Modif horaires leur correspondent ?<br />\r\nOUi tout va bien pas de problème.<br />\r\nSont satisfait de Mme Sintas','1',4534,20),(4920,'0',2686,0,1,0,'2008-10-30 16:19:00',0,'message répondeur pour point qualité : si ne rappelle pas = client satisfait','',0,9),(4146,'0',2831,779,4,0,'2008-10-17 12:56:00',0,'Mess.Rpdr pour informer le client suite rdz-vs medecine du travail de Mme RANGUIN afin de décaler d\'une heure de démarrage de la presta. du 29/10/08.','',0,9),(4767,'0',2852,779,4,0,'2008-10-29 10:12:00',0,'Appel Mme GREGOIRE pour informer que Mme RANGUIN arrivera mercerdi 29/10 avec 1 peu de retard suite Rdz-vs AMETRA;<br />\r\nElle était surprise que ce mois il y ait 3 prestations. Car apparemment en souahiterait 2/mois.<br />\r\n<br />\r\n<br />\r\n','',0,9),(4150,'0',1371,0,4,0,'2008-10-17 13:34:00',0,'FOURCADE Déces dans sa famille proche abste le 17/10','',0,10),(4152,'1',0,905,7,6,'2008-10-17 14:18:00',0,'','-2',4151,20),(4153,'1',3168,905,7,0,'2008-10-17 14:00:00',0,'','-2',0,20),(4154,'1',3168,905,7,6,'2008-10-17 15:30:00',0,'<br />\r\n','-2',4153,20),(4155,'1',3168,371,7,0,'2008-10-17 14:00:00',0,'','-2',0,20),(4156,'1',3168,371,7,6,'2008-10-17 14:00:00',1,'','-2',4155,20),(4157,'1',3334,0,4,0,'2008-10-17 14:48:00',0,'ANNULATION PRESTA 11/11 MAIGA est au courant','',0,10),(4158,'1',2607,811,4,0,'2008-10-17 14:48:00',0,'Proposition du jeudi après-midi avec LeGall = Non<br />\r\nIls veulent le lundi matin (voir un autre matin si pas possible le lundi)','',0,14),(4178,'1',0,680,7,1,'2008-10-17 15:30:00',0,'Après avoir demandé auprès d\'un \"conseiller juridique\" benaimèche prétend qu\'un licenciement pour faute grave ne lui permettrait pas de toucher ses assedics.<br />\r\n<br />\r\nElle préfère suivre la procédure habituelle en faisant son préavis. Elle sera donc convoqué à son entretien préalable au licenciement le 24/10/08 à 10H30 en attendant elle garde rey et murari.<br />\r\n<br />\r\n<br />\r\n<br />\r\n','-2',4173,20),(4179,'1',0,680,7,1,'2008-10-20 17:26:00',0,'Ok benaimèche continue les prestations cette semaine <br />\r\n','-2',4173,20),(4180,'1',3384,925,5,0,'2008-10-17 17:00:00',0,'Le mercredi 15 octobre 1ère prestation chez le client, le ménage était bien fait mais pas le repassage. Chemises pas mettables. ','',0,2),(4181,'1',3384,925,5,1,'2008-10-23 10:00:00',0,'Pour la prestation du mercredi 22 octobre (2ème prestation chez le client) Bennet à accompagné la femme de ménage, pour lui montrer le repassage. Faire le point au niveau du travail, client satisfait ou non? ','-2',4180,2),(4182,'1',2534,0,4,0,'2008-10-17 17:07:00',0,'le 17/10 Msg fRÉMÉNTIN ARRÊT maladie prolongé jusqu\'au 24 mais poss de remplacement en début ou fin de sem prochaine','',0,10),(4185,'1',3449,0,1,0,'2008-10-17 17:18:00',0,'','',0,20),(4642,'1',2685,0,4,0,'2008-10-24 14:59:00',0,'','',0,2),(14463,'1',3148,233,4,0,'2009-05-29 09:54:00',0,'pas de presta de rplt pour le 1er juin <br />\r\npresta supp ds soft fdm prevenue','',0,10),(7815,'1',3823,968,4,0,'2009-01-05 18:21:00',0,'Prestation réguliére de 3h le jeudi matin de 9h à 12h<br />\r\npuis à partir de février 2h / semaine','',0,14),(4189,'1',0,905,7,1,'2008-10-17 17:30:00',0,'prestation montrabé.<br />\r\nmme david : elle prend ça a cœur un peu stressé;<br />\r\nlire le livret d\'accueil, être assuré devant les clients (ne pas paraître intimidé)bien faire attention à la vérification.<br />\r\npas eu le tps de tout faire, bien retirer les produits, portes et interrupteurs et baignoire sèche ok.<br />\r\nPrendre des initiatives. vaisselle et plateau. <br />\r\nchaussons et tablier, bien cadré.<br />\r\nexpliquer le mode de fonctionnement<br />\r\nsdb et cuisine. aspirateur et serpillère ok. poussières ok.<br />\r\nréponses difficiles.bourroux explique qu\'il faut devancer les attentes des clients. écoute bien les conseils.<br />\r\n<br />\r\nbourroux pense que un accompagnement serait bien chez un client','-2',4153,20),(4190,'1',3367,0,3,4,'2008-10-20 15:31:00',0,'','-2',2864,20),(4191,'1',1027,0,1,0,'2008-10-17 18:02:00',0,'A voulu mettre fin aux prestations suite à l\'augmentation tarfaire.','',0,20),(4192,'1',1027,0,1,1,'2008-10-17 18:03:00',0,'Nous comptions lui proposer de revenir au tarifs de base sur lequel elle aurait du être soit 17,5 € de l\'heure.<br />\r\nElle est occupé, la re-contacter lundi.','-2',4191,20),(4193,'1',1027,0,1,4,'2008-10-20 10:30:00',1,'proposition tarifs à 17.5€ de l\'heure. voir si intéressé par proposition.<br />\r\n','-2',4191,20),(4194,'1',3187,0,1,4,'2008-10-17 18:53:00',0,'','-2',2364,20),(4195,'1',3350,0,3,4,'2008-10-22 12:09:00',0,'','-2',2688,20),(4196,'1',3181,0,1,4,'2008-10-20 17:50:00',0,'','-2',2164,20),(4197,'1',3100,0,3,4,'2009-02-18 12:19:00',0,'','-2',644,20),(4198,'1',3029,0,3,4,'2008-10-23 12:42:00',0,'','-2',575,20),(4199,'1',3377,0,3,4,'2009-01-14 11:08:00',0,'','-2',2963,20),(4200,'1',3458,0,3,3,'2008-10-20 16:00:00',0,'Maison sur 2 étages, La cliente est assez exigeante car a déjà eu des aides.<br />\r\n<br />\r\nVeut les sols à chaque fois (aspirateur, serpillère une fois en haut l\'autre en bas)<br />\r\nSDB et cuisine (1 fois en haute, l\'autre en bas) Faire des rotations et s\'organiser à chaque passage.<br />\r\n<br />\r\nFaire les vitres (organiser chaque semaine) et veut que sur 2 semaines 3 pièces faites à fond (intérieur placard ..) (du type 2 chambres et la cuisine)<br />\r\n<br />\r\nAu début sera toujours présente sur les prestations.<br />\r\n<br />\r\nVeut une collaboration de long terme.<br />\r\n<br />\r\nVeut des prestations sur le semaine de noël <br />\r\n<br />\r\nDemande Le Mardi ou le Jeudi (3 h par semaine)<br />\r\n','-2',3629,20),(4201,'1',3458,0,3,4,'2008-10-22 15:20:00',0,'','-2',3629,20),(4202,'1',0,605,4,1,'2008-10-20 12:42:00',0,'Non ce n\'est pas bon car elle n\'est pas dispo les matins. <br />\r\n<br />\r\nMme robert a une amie sur cépet qui doit nous contacter.<br />\r\n','-2',4085,20),(4203,'1',3032,0,3,4,'2008-10-23 14:20:00',0,'','-2',572,20),(4204,'1',3457,0,3,1,'2009-01-27 15:54:00',0,'non plus d\'actualité<br />\r\n','-2',3627,20),(4205,'1',2932,0,3,1,'2008-10-23 16:00:00',0,'Elle est d\'accord pour mettre les prestations en place dès le 06/11 sur la base 14h - 17h. <br />\r\nElle veut rencontrer l\'intervenante au début de la prestation.<br />\r\nMettre au point les horaires avec brousset.<br />\r\nElle ne veut pas \"n\'importe qui\"<br />\r\n','-2',395,20),(4206,'1',3311,0,3,4,'2008-10-24 17:24:00',0,'','-2',2484,20),(4208,'1',3164,0,3,1,'2008-11-19 11:05:00',0,'Non la demande est en suspendu pour le moment la recontacter en début d\'année.<br />\r\n','-2',1325,20),(7737,'1',3860,0,3,0,'2009-01-02 17:07:00',0,'','',0,2),(7738,'1',3860,0,3,1,'2009-01-02 17:08:00',0,'RDV le lundi 05 Janvier de 12H30','-2',7737,2),(4210,'1',3378,0,3,1,'2008-12-12 11:07:00',0,'Brief commercial Ok<br />\r\nRdv commercial OK<br />\r\n','-2',2965,20),(4211,'1',3456,0,3,4,'2008-10-27 17:26:00',0,'','-2',3625,20),(4212,'1',3187,0,1,4,'2008-10-28 14:19:00',0,'','-2',2364,20),(4213,'1',3210,0,3,4,'2009-01-26 17:52:00',0,'','-2',1613,20),(4214,'0',0,131,4,0,'2008-10-20 08:24:00',0,'A un problème d\'oedeme dans le bras.<br />\r\nNe peut travailler ce matin. Risque d\'être en arrêt maladie.<br />\r\nPrévenir ces clients (Mme Desfourneaux et Mme Hemon averties)','',0,14),(4299,'0',868,0,4,0,'2008-10-20 16:48:00',0,'annule le 23/10','',0,14),(4304,'1',2448,0,4,4,'2008-10-20 17:22:00',1,'','-2',4303,20),(4217,'0',0,489,4,0,'2008-10-20 08:27:00',0,'Souhaite semaine 44 vacances pour la Toussaint.<br />\r\n','',0,14),(4437,'1',3477,516,7,0,'2008-10-22 14:12:00',0,'Mme DA CRUZ en arrêt de travail pour la semaine 43.<br />\r\nLa cliente est prévenue.','',0,14),(4220,'1',1249,727,4,0,'2008-10-20 08:29:00',0,'Pbl sur sa facture . Prestation du 6/10 non effectuée...','',0,14),(7006,'0',1249,727,4,0,'2008-12-10 15:35:00',0,'Mlle BOUREAU nous recontacte pour nous dire dés qu\'elle connait les dates de prestations de janvier','',0,14),(4230,'1',3505,0,3,1,'2009-02-25 10:44:00',0,'non secteur trop loin ','-2',4228,20),(4231,'1',3506,0,3,0,'2008-10-20 10:47:00',0,'Prestation ponctuelle le 17/10 ?<br />\r\nVoir si autre besoins','',0,20),(4232,'1',3506,0,3,1,'2008-10-20 10:47:00',0,'Non le tél ne marche pas ','-2',4231,20),(4233,'1',3506,0,3,1,'2008-10-21 13:33:00',0,'le tél était en dérangement hier et avant hier.<br />\r\nNon avait juste besoin pour le vendredi 17','-2',4231,20),(4234,'1',3507,0,3,0,'2008-10-20 10:48:00',0,'Demande de devis pour 2H','',0,20),(4235,'1',3507,0,3,4,'2008-10-20 10:49:00',0,'','-2',4234,20),(4236,'1',3507,0,3,4,'2008-10-20 17:45:00',1,'','-2',4234,20),(4237,'1',3508,0,3,0,'2008-10-20 10:53:00',0,'Devis pour 3H par semaine','',0,20),(4238,'1',843,163,7,0,'2008-10-20 11:03:00',0,'mme Laville ne souhaite pas faire de remplacement chez ce client.','',0,9),(4240,'1',3508,0,3,1,'2008-10-20 10:53:00',0,'Le client a eu le brief commercial mais c\'est sa femme qui s\'occupe de cette affaire.<br />\r\nIl ne reste plus que le rdv commercial a prendre.<br />\r\n<br />\r\nRecontacter sa femme le soir vers 18H','-2',4237,20),(4241,'1',3508,0,3,4,'2008-10-22 16:00:00',0,'Pas laissé de message.','-2',4237,20),(4242,'1',3509,0,3,0,'2008-10-20 11:08:00',0,'Devis pour 2H par semaine','',0,20),(4243,'1',3509,0,3,1,'2008-10-20 11:08:00',0,'Il est en réunion et est très occupé.<br />\r\nProb il voulait nous recontacter mais n\'a pas le n° de l\'agence.<br />\r\nSon téléphone capte mal.<br />\r\n<br />\r\nLe recontacter le soir vers 18H','-2',4242,20),(4244,'1',3509,0,3,4,'2008-10-20 17:48:00',0,'','-2',4242,20),(4245,'1',3511,0,3,0,'2008-10-20 11:17:00',0,'Devis pour 2H par semaine','',0,20),(4246,'1',3511,0,3,1,'2008-10-20 11:18:00',0,'En voiture il faut le recontacter en début d\'aprèsd midi.<br />\r\n','-2',4245,20),(4247,'1',3511,0,3,1,'2008-10-20 15:15:00',0,'Brief commercial ok<br />\r\nRdv commercial ok<br />\r\nChef d\'entreprise tient le magasin equestra<br />\r\n','-2',4245,20),(4248,'0',0,271,4,0,'2008-10-20 11:19:00',0,'INTERVENANTE INFORMEE CE JOUR DE L ARRET DE BRAJON POUR INSATISFACTION / JE LUI CHERCHE UN NOUVEAU CLIENT POUR LE JEUDI','',0,9),(4921,'1',2417,0,1,4,'2008-11-04 12:07:00',0,'','-2',876,20),(4250,'1',2706,0,1,4,'2008-10-23 15:03:00',0,'Non personne de disponible pour un remplacement.<br />\r\nOn la tient au courant mais pour le moment semble calme sur le secteur.<br />\r\n','-2',3204,20),(4251,'1',707,438,4,0,'2008-10-20 11:31:00',0,'Trouver une remplaçante pdt AM de Mme CAPLET à partir du 12/11/08.<br />\r\nMme ABBA remplacera les 12,18 et 25 novembre','',0,9),(4253,'1',0,789,5,1,'2008-10-20 11:36:00',0,'Mr Cachelet a vu son mot et a tenté une réparation de \"fortune\" avec du scotch mais cela n\'a pas tenu.<br />\r\n<br />\r\nSintas dit qu\'elle veut du matériel qui fonctionne car le balai sur le parquet laisse des traces et de la saleté et c\'est comme si elle n\'avait rien fait.<br />\r\n<br />\r\n','-2',4067,20),(4254,'1',0,789,5,1,'2008-10-20 14:33:00',0,'Son conjoint est prévenu que Gruniaux annule 2 prestations (ce vendredi et prochain) et que cachelet va faire réparer l\'aspirateur (tuyau)','-2',4067,20),(4257,'1',3389,0,5,1,'2008-10-20 11:40:00',0,'Prévenu que l\'aspirateur n\'a pas tenu et qu\'il serait préférable qu\'il le répare si il veut une ménage optimal.<br />\r\n<br />\r\nVa racheté un tuyau.<br />\r\n','-2',4067,20),(4259,'1',0,371,4,0,'2008-10-20 11:57:00',0,'Nouvelle prestation avec les amis de Mr Jutisz','',0,20),(4372,'1',3043,0,1,4,'2008-10-23 12:16:00',0,'','-2',2638,20),(4263,'1',3515,0,3,0,'2008-10-20 12:14:00',0,'6H par semaine (2x3H par ex)','',0,20),(4264,'1',3515,0,3,1,'2008-10-20 12:00:00',0,'Ce sont les amis de Jutisz et Tison (que bourroux a déjà)<br />\r\nOR bourroux n\'a plus simon le lundi matin et eux voudrait justement 2 prestations dans la semaine 1 le lundi matin et 1 le jeudi après midi OU le vendredi après chez jutisz<br />\r\nDonc on peut caler 4H le lundi matin et 2H fin de semaine<br />\r\n<br />\r\nLe cas est particulier car la cliente n\'a plus confiance et c\'est très dur pour elle de refaire confiance à quelqu\'un. En effet une aide ménagère l\'avait volé il y a quelques années et ça l\'a traumatisé.<br />\r\nDepuis elle emploie l\'aide ménagère de sa mère (mais ne lui donne pas satisfaction)<br />\r\nDonc vu que Jutisz et Tison on vivement recommandé Bourroux elle accepte MAIS la rassurer lui dire qu\'elle est \"responsable qualité\" qu\'elle est bien ... ect','-2',4263,20),(4265,'1',3515,0,3,3,'2008-10-22 18:30:00',0,'La cliente veut un test avec Bourroux (essai).<br />\r\nElle veut partir sur la base du lundi et du jeudi (normalement ok, compatible avec le planning de bourroux).<br />\r\nExplication par rapport aux tarifs.<br />\r\nIls sont à 17.50€','-2',4263,20),(4266,'1',3515,0,3,4,'2008-10-23 12:23:00',0,'','-2',4263,20),(5927,'1',794,0,3,0,'2008-11-19 09:53:00',0,'rdv le 01.12 pour mise en place ; pour l\'instant cliente ok pour le lundi mais à partir de début janvier voudra peut_être passé au mardi car sa mère gardera son enfant chez elle les lundi.','',0,9),(4292,'1',3058,441,4,0,'2008-10-20 16:27:00',0,'Toujours problème de facturation<br />\r\n<br />\r\nPb car Mme DANIEL est partie à 16h50 vendredi 17/10/08 n\'a pas prévenue, pas de pointage pour vérifier','',0,14),(4294,'1',846,597,4,0,'2008-10-20 16:27:00',0,' prévenue arrêt de travail Mme BATARD semaine 43<br />\r\nsouhaite un remplacement : prévoir mme guicheteau vendredi 24/10/08 de 15h à 18h','',0,14),(4272,'1',3518,0,3,4,'2008-10-20 12:55:00',0,'','-2',4271,20),(4273,'1',3518,0,3,4,'2008-10-21 13:26:00',1,'','-2',4271,20),(4274,'1',2100,0,4,0,'2008-10-20 14:23:00',0,'Annule le mardi 28 octobre','',0,14),(4275,'1',0,789,5,1,'2008-10-20 18:00:00',0,'Ok faire parvenir modifs planning demain','-2',4067,20),(4276,'1',2749,0,5,4,'2008-10-24 16:53:00',0,'','-2',3355,20),(4277,'1',0,413,7,0,'2008-10-20 14:40:00',0,'Avertissement n°1 remis en mains propres suite pb utilisation tel chez Gaulliard','',0,2),(4278,'1',3077,0,3,4,'2008-10-24 17:22:00',0,'','-2',627,20),(4279,'0',2842,782,1,0,'2008-10-20 15:00:00',0,'offre 3h de ménage en novembre pour contrat Carnoy ','',0,46),(4280,'0',0,253,4,0,'2008-10-20 15:00:00',0,'elle prend des congés :<br />\r\nle 10 et 12 novembre prévenir les clients<br />\r\n<br />\r\n+ a noël les 24/26/31 décembre et 2 janvier faire un courrier à ses clients','',0,14),(6597,'1',3439,895,4,1,'2008-12-02 18:00:00',0,'la cliente souhaite un remplacement cette semaine puis un remplacement def car Mme Maiga ne suit pas les consignes (elle n\'a pas vidé la poubelle malgré les instructions) et ne laisse pas de mot après sa presta comme le lui demande la cliente.<br />\r\nLa cliente souhaite qu\'on la recontacte par mail pour le remplacement de cette semaine (probl de portable)','0',6542,10),(4282,'1',0,877,7,0,'2008-10-20 15:06:00',0,'Visite médicale<br />\r\n','',0,20),(4283,'1',0,0,7,1,'2008-11-03 13:54:00',0,'Ok prévenue de la viste médicale le 05 Novembre à 10h30<br />\r\n','-2',4282,20),(4285,'1',3511,0,3,1,'2008-12-01 19:00:00',0,'Client voudrait un RDV à partir du 28. Comme il est tt le tps au magasin, (n\'importe quelle heure)<br />\r\nPOUR PIERRE !!<br />\r\n<br />\r\nLE RDV le 28/12 je me suis présenté le client m\'a \"jeté\" donc abandon de celui-ci <br />\r\n','0',4245,20),(4287,'0',3313,0,4,0,'2008-10-20 15:30:00',0,'Client annule presta à partir du 29/10 pour raison personnelle indépendantes de lameira cf mail du 20/10 14h 54','',0,10),(4288,'1',3367,0,3,1,'2008-10-22 10:23:00',0,'Souhaite à tout prix un rdv avec intervenante, précise que le commercial leur a dit que c\'était possible. <br />\r\nLe client précise que c\'est sa compagne qui s\'occupe de la procédure. <br />\r\nC\'est elle qui nous contactera la semaine prochaine car elle est en déplacement.<br />\r\n<br />\r\n','-2',2864,20),(4295,'1',817,131,4,0,'2008-10-20 16:30:00',0,'prévenue arrêt de travail Mme BATARD semaine 43','',0,14),(4296,'1',1633,131,4,0,'2008-10-20 16:30:00',0,'prévenue arrêt de travail Mme BATARD semaine 43','',0,14),(4297,'1',1392,131,4,0,'2008-10-20 16:33:00',0,'Message pour prévenir arrêt de travail Mme BATARD semaine 43','',0,14),(4298,'1',1103,131,4,0,'2008-10-20 16:36:00',0,'prévenue arrêt de travail Mme BATARD semaine 43','',0,14),(4300,'1',2607,927,4,0,'2008-10-20 16:51:00',0,'message le 20/10/08 pour lui proposer intervention de Mme TARHAOUI, soit le mardi matin ou jeudi matin 9h-11h<br />\r\n<br />\r\n','',0,14),(4301,'1',2867,898,4,0,'2008-10-20 16:55:00',0,'prévenue arrêt de Mlle HERVE + informer prestation de Mme GUY + donner tel client pour prévoir RDV','',0,14),(4305,'1',0,680,7,1,'2008-10-22 15:26:00',0,'Benaimèche nous précise que sa visite médicale s\'est bien passé.<br />\r\nElle viendra a l\'entretien préalable au licenciement vendredi 24 à 13H. <br />\r\nOk pour la modification de l\'heure car prestation le matin à labastide saint sernin<br />\r\n','-2',4173,20),(4306,'1',2769,0,4,0,'2008-10-20 17:29:00',0,'du coup pour le moment tjs benaimèche','',0,20),(4307,'1',2769,0,4,4,'2008-10-20 17:30:00',0,'','-2',4306,20),(4308,'1',2769,0,4,4,'2008-10-23 11:36:00',0,'benaimèche en arrêt maladie<br />\r\nPrévenu sur rép <br />\r\n<br />\r\n','-2',4306,20),(4309,'1',1574,489,4,0,'2008-10-20 17:33:00',0,'Prévenue absence Mme CHARRIER pour vacance semaine 44','',0,14),(4310,'1',2670,489,4,0,'2008-10-20 17:33:00',0,'Prévenue absence Mme CHARRIER pour vacance semaine 44','',0,14),(4311,'1',1818,489,4,0,'2008-10-20 17:36:00',0,'Message pour prévenir absence Mme CHARRIER pour vacance semaine 44','',0,14),(4312,'1',2241,489,4,0,'2008-10-20 17:38:00',0,'Prévenue absence Mme CHARRIER pour vacance semaine 44','',0,14),(4313,'1',3522,0,3,0,'2008-10-20 17:38:00',0,'devis 2h semaine','',0,20),(4314,'1',3522,0,3,4,'2008-10-20 17:38:00',1,'','-2',4313,20),(4315,'1',3522,0,3,1,'2008-10-21 13:38:00',0,'brief commercial ok.<br />\r\nrappel semaine prochaine pour mise en place d\'un rdv.','-2',4313,20),(4316,'1',3523,0,3,0,'2008-10-20 17:42:00',0,'Devis 7H par semaine','',0,20),(4317,'1',3523,0,3,5,'2008-10-21 13:31:00',0,'','-2',4316,20),(4318,'1',2623,0,4,0,'2008-10-20 17:44:00',0,'Confirmation prestat du 21/10 avec Maiga','',0,10),(4319,'1',3507,0,3,1,'2008-10-21 13:46:00',0,'Brief commercial ok.<br />\r\nPour le moment réfléchi<br />\r\nCompare et nous recontacte quand elle aura pris sa décision<br />\r\nRelancer d\'ici une semaine<br />\r\n ','-2',4234,20),(4320,'1',3509,0,3,1,'2008-10-20 17:57:00',0,'A eu le brief commercial.<br />\r\nContacter sa compagne','-2',4242,20),(4321,'1',3181,0,1,4,'2008-10-21 14:12:00',0,'Pas de message (déjà eu un hier)','-2',2164,20),(4322,'0',0,927,4,0,'2008-10-20 17:51:00',0,'Elle ne peut pas mettre ses enfants à la cantine car allergies','',0,14),(4323,'1',3335,927,4,0,'2008-10-20 18:00:00',0,'Trés contente de prestation Mme TARHAOUI<br />\r\nTous les vendredi de 13h30 à 16h30 pour l\'instant','',0,14),(4325,'1',3509,0,3,3,'2008-10-22 19:30:00',0,'La cliente a eu plusieurs intervenantes bidon, ils veulent quelqu\'un qui fait bien le boulot.<br />\r\nPrestation possible tt les jours à partir de 9h30.<br />\r\nIls sont très exigeant sur la poussière car allergiques.<br />\r\nVeulent 2h30 + 30mn de repassage pou chaque prestation.<br />\r\nIls font des check list.<br />\r\n','-2',4242,20),(4326,'1',3509,0,3,4,'2008-10-23 13:52:00',0,'point sur demande','-2',4242,20),(4327,'1',0,789,5,2,'2008-10-21 10:00:00',0,'modif planning','-2',4067,20),(4328,'1',2512,930,5,0,'2008-10-20 17:26:00',0,'','',0,2),(4329,'1',2512,0,5,1,'2008-10-20 18:27:00',0,'La cliente ne retrouve plus sa bague de fiançaille depuis le passage de mme Bouffet à son domicile le 16/10','-2',4328,2),(4330,'0',0,942,7,1,'2008-10-20 20:11:04',0,'Vérification des références','-2',0,15),(4331,'0',0,942,7,1,'2008-10-20 15:00:00',1,'','-2',4330,15),(4338,'1',1611,0,4,0,'2008-10-21 09:03:00',0,'MSG le 21/10 9 h 03 mokhtari abste sa fille passe au bloc ','',0,10),(4538,'0',2607,0,4,0,'2008-10-23 13:26:00',0,'Pour l\'instant ne souhaite personne car sa femme est absente.<br />\r\nIl nous recontacte dés qu\'ils ont besoin de quelqu\'un','',0,14),(4348,'1',3449,0,4,1,'2008-10-21 11:44:00',0,'elle est ok pour changement horaire','-2',4347,20),(4341,'1',2715,0,4,0,'2008-10-21 10:48:00',0,'ok pour début des prestations le merc 12/nov de 9à 12avec Cortes','',0,10),(4342,'1',2715,0,4,5,'2008-11-03 10:00:00',1,'envoyer petit mail de confirmation chéron pour valider presta merc 12 à 9h à 12 avec Cortes','-2',4341,10),(5282,'1',3165,0,4,0,'2008-11-06 14:27:00',0,'pas eu de prestations semaine dernière.<br />\r\nVoulait savoir si ok cette semaine.<br />\r\n','',0,20),(4438,'0',3361,934,7,0,'2008-10-24 11:30:00',0,'POINT QUALITE chez cliente EFFECTUE PAR VA : ok','',0,9),(4343,'1',1312,0,4,0,'2008-10-21 10:58:00',0,'Msg le 21/10 à 11h reprise des presta avec Cortes le mardi 04/11 de 9h à 12 h.J\'attends sa confirmation','',0,10),(4344,'1',3318,0,3,1,'2009-01-26 12:00:00',0,'La recontacter le SOIR vers 19H car est occupé pour le moment<br />\r\n','-2',3329,20),(4345,'1',2028,0,4,0,'2008-10-21 11:04:00',0,'Msg le 21/10 début des presta le mardi 28 avec AIT ABDELMAEK','',0,10),(4380,'1',2549,0,1,1,'2008-10-31 13:59:00',0,'suivi injonction<br />\r\nPas de message','-2',547,20),(4347,'1',3449,0,4,0,'2008-10-21 11:43:00',0,'modif heure : 14h45 à 17h45. Est ok','',0,20),(4354,'0',2838,0,4,0,'2008-10-21 13:17:00',0,'Melle Boucherie ne s\'est pas présenté à la prestation du 20/10<br />\r\nPrestation reportée au 24/10 de 8h30 à 10h30','',0,44),(4355,'0',3446,0,5,0,'2008-10-21 13:18:00',0,'Présence du chien, intervenante apeurée obligé de se rendre sur place ','',0,44),(4356,'1',3518,0,3,4,'2008-11-12 15:07:00',0,'Est intéressée, par contre sera en déplacement jusqu\'au 12 Novembre.<br />\r\nLa rpler car elle souhaite un RDV commercial.','-2',4271,20),(4357,'0',3533,0,1,0,'2008-10-21 13:26:00',0,'Le client ne sera pas présent donc prévoir le carnet de liaison.<br />\r\n<br />\r\nMénage + repassage en 2h/semaine<br />\r\n<br />\r\nPréférence entre 9h-12h ou 14h-18h pas de jour précis','',0,14),(4358,'1',3533,441,1,0,'2008-10-21 13:27:00',0,'Mme DANIEL pourrait intervenir le jeudi de 13h45 à 15h45<br />\r\nattendre réponse Cabigliera','',0,14),(4359,'1',3523,0,3,1,'2008-10-23 14:00:00',0,'Si pas de retour relancer','-2',4316,20),(4360,'0',3534,0,1,0,'2008-10-21 13:30:00',0,'Cliente très exigeante, souhaite une personne méticuleuse pour 4h de ménage (pas de rangement, ni de repassage)<br />\r\n<br />\r\nSouhait fin de semaine (idéalement) le matin<br />\r\n<br />\r\nTarif prévu : 17€50','',0,14),(4361,'1',3087,0,1,0,'2008-10-21 13:32:00',0,'Prestation lundi de 11h à 13h<br />\r\nVendredi de 8h30 à 10h30<br />\r\n<br />\r\nTarif : 18€/h','',0,14),(4362,'0',3477,0,1,0,'2008-10-12 13:35:00',0,'Tarif : 17€<br />\r\n2h tous les 15j<br />\r\nVitre + lustre à faire','',0,14),(4363,'1',3434,0,1,0,'2008-10-09 13:36:00',0,'Souhaite lundi AM 3h et mercredi (ou jeudi) AM 2h<br />\r\n<br />\r\nLundi : ménage en grand<br />\r\nMercredi : salle de bains + sanitaire + chambre + repassage (1h)<br />\r\n<br />\r\nTarif : 17€50','',0,14),(4364,'1',3522,0,3,4,'2008-10-27 12:16:00',0,'','-2',4313,20),(4365,'1',3507,0,3,4,'2008-10-28 14:16:00',0,'','-2',4234,20),(4366,'1',3395,0,3,1,'2008-10-27 16:10:00',0,'pas de réponse mail, numéro toujours invalide','-2',3057,20),(4367,'1',3181,0,1,4,'2008-10-24 16:28:00',0,'','-2',2164,20),(4369,'1',3165,0,4,4,'2008-10-21 14:15:00',0,'savoir si satisfait de bernardini (entrée en matière) mais surtout leur dire que c\'est a eux de nous prévenir lorsqu\'il y a une modification de planning.<br />\r\n','-2',4368,20),(4370,'1',3165,0,4,1,'2008-10-23 10:00:00',0,'Ok mais dit qu\'elle nous avait prévenu pour la prestation annulé','-2',4368,20),(4371,'1',1722,0,4,4,'2008-10-28 10:14:00',0,'','-2',2015,20),(4373,'1',3002,0,3,1,'2008-10-23 18:30:00',0,'Finalement, ne souhaite plus de prestation.<br />\r\nA précisé qu\'elle n\'allait pas voir un concurrent, simplement après réflexion ne souhaite pas d\'intervenante.','0',561,20),(4374,'1',673,0,1,0,'2008-10-22 14:43:00',0,'POINT QUALITE SUR 1ERE PRESTATION LAVILLE : Moyennement satsifaite. N\'a pas passé l\'aspirateur derrière le canapé.','',0,9),(4376,'1',3450,0,3,4,'2008-11-10 15:41:00',0,'pas de répondeur (+ de 10 sonneries)','-2',3538,20),(4377,'0',0,854,4,0,'2008-10-21 15:09:00',0,'NDOUO ARRETE LA PRESTA CHEZ RICHETON CAR NE PEUT PLUS ASSURER CES HORAIRES ','',0,9),(4383,'0',2048,217,4,0,'2008-10-21 15:48:00',0,'Il souohaite reprendre ses prestations à partir de la semaine prochaine.<br />\r\nSoit Mme Vilain y va demaine matin, puis un mercredi sur 2.<br />\r\nSoit, exceptionnellement, elle y va lundi 27/10 puis le mercredi 5/11 puis une fois sur deux<br />\r\n<br />\r\nReprise convenue le 5/11','',0,14),(4385,'0',3537,701,1,0,'2008-11-07 10:24:00',0,'message répondeur pour 1er point qualité + l\'intervenante a du mal à tout faire en 3h car si la maison n\'est pas très grande il ya de multiples recoin et de nbx bibelots. Faire la poussière à fond comme le souhaite la cliente n\'est pas possible en 3heures ; l\'intervenante propose de faire un roulement.','',0,9),(4387,'0',0,701,7,0,'2008-10-22 09:26:00',0,'L INTERVENANTE DEVAIT SE PRESENTER CHEZ LE CLIENT JEUDI A 15H30 POUR UN DEMARRAGE DES PRESTA LE JEUDI 6.11 / VOIR AVEC l intervenante SI LE RDV S EST BIEN PASSE ET SI ELLE A TROUVE FACILEMENT','',0,9),(5123,'0',1762,0,4,0,'2008-11-03 12:56:00',0,'Mess. Rpdr pour point qualité ','',0,9),(5129,'1',3626,0,3,5,'2008-11-04 14:08:00',0,'','-2',5128,20),(4395,'0',2797,0,5,0,'2008-10-21 16:52:00',0,'APPAREMMENT JE ME SUIS TROMPEE ET J AI ANNULE LA PRESTA DU 21.10 SANS RAISON / LE CLIENT ATTENDAIT DONC L INTERVENANTE QUI IRA VENDREDI AM A LA PLACE DE CAPEL.<br />\r\nGARROUMA ok pour effectuer prestation le 24/10 de 13h30 à 16h30.','',0,9),(4468,'1',3007,370,4,0,'2008-10-22 16:11:00',0,'Cliente annule prestation du 28/10, salariée prévenue','',0,14),(4397,'0',1706,0,4,0,'2008-10-21 16:56:00',0,'le 21/10 17/h02 Teesier ne veut pas de remplacement pour cette sem et la sem prochaine','',0,10),(4398,'1',596,0,4,0,'2008-10-22 17:00:00',0,'Mme DULLIEUX accepte les prestations supplémentaires pour le mardi 28/10 de 14h30 à 16h30 et le vendredi 31/10 de 14h30 à 17h30.','',0,9),(5354,'1',0,680,4,0,'2008-11-07 12:00:00',0,'férié 11/11','',0,20),(4402,'1',1696,237,4,0,'2008-10-21 18:08:00',0,'Mail de Mme VALENTA, pour annuler semaine 44.<br />\r\nMme MOISAN est prévenue','',0,14),(8224,'1',0,905,4,0,'2009-01-13 15:34:00',0,'démarrage prestation<br />\r\n','',0,20),(4404,'1',0,463,7,0,'2008-10-21 09:21:00',0,'Chute dans les escaliers chez Donsimoni lors de la presta du 20/10 : déclaration AT','',0,2),(4405,'1',0,943,7,1,'2008-10-22 09:04:40',0,'Vérification des références','-2',0,10),(4406,'1',0,943,7,1,'2008-10-22 15:00:00',1,'','-2',4405,10),(4407,'1',1999,441,4,0,'2008-10-22 09:06:00',0,'Le client reprend 1 an de contrat mais que 1h par semaine','',0,14),(4408,'1',3343,898,4,0,'2008-10-22 09:07:00',0,'Mme Guy a dit à la cliente qu\'elle ne pouvait y retourner la semaine prochaine ..??<br />\r\n<br />\r\nLa cliente est ok pour annuler le contrat à aujourd\'hui : cela ne lui pose pas de problème. Par contre, voir avec Serena car Guy peut y retourner la semaine prochaine.','',0,14),(4410,'1',0,944,7,1,'2008-10-22 09:10:30',0,'Vérification des références','-2',0,10),(4411,'1',0,944,7,1,'2008-10-22 15:00:00',1,'','-2',4410,10),(4788,'1',0,24,7,0,'2008-10-28 13:47:00',0,'','',0,2),(4413,'1',0,945,7,1,'2008-10-22 09:17:21',0,'Vérification des références','-2',0,10),(4414,'1',0,945,7,1,'2008-10-22 15:00:00',1,'','-2',4413,10),(4416,'0',0,946,7,1,'2008-10-22 10:02:46',0,'Vérification des références','-2',0,46),(4417,'0',0,946,7,1,'2008-10-22 15:00:00',1,'','-2',4416,46),(32400,'0',3171,0,1,0,'2010-08-10 16:55:00',0,'10/08/2010 : mail Dé par courrier<br />\r\n09/2010 : laissé message écrit c/o eux pour me contacter<br />\r\n01/02/2011 : De maj coordonnées par courrier<br />\r\n22/02/2011 : REL de dernières factures avec CGV à partir de 03/2011','',0,12),(4419,'1',2431,0,1,0,'2008-10-22 10:10:19',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(4420,'1',2431,812,1,4,'2008-10-23 12:45:00',0,'','-2',4419,20),(4421,'1',3367,0,3,1,'2008-10-27 17:47:00',0,'Ok pour partir sur la base 10-12 h le jeudi matin mais pour la 1ère fois 9h-11h le vendredi matin avec david .<br />\r\n','-2',2864,20),(4422,'1',2811,0,1,1,'2008-10-23 10:29:00',0,'Ok pour les prestations.<br />\r\nTout se passe très bien et est satisfait des prestations de sabri.<br />\r\nLe client veut réduire les heures et passer à 2h au lieu de 3H.<br />\r\nOk pris en compte pour semaine prochaine.<br />\r\n','-2',2599,20),(4753,'1',0,216,7,1,'2008-10-28 10:24:00',0,'Accepte la proposition sur fonsorbes. <br />\r\n1ère rencontre ce mercredi et remise des clés.<br />\r\nBrousset ne peut pas effectuer la prestation car a un impératif mais mise en place dès semaine prochaine sur la base 12h-15h ','-2',2944,20),(4424,'1',2101,0,3,1,'2008-10-28 11:14:00',0,'Son mari au téléphone: on est toujours a la recherche de quelqu\'un pas de remplacement possible.<br />\r\nOn la tient au courant<br />\r\n','-2',3335,20),(4425,'0',0,947,7,1,'2008-10-22 11:54:04',0,'Vérification des références','-2',0,44),(4426,'0',0,947,7,1,'2008-10-22 15:00:00',1,'','-2',4425,44),(4427,'1',3099,0,1,4,'2008-10-28 11:20:00',0,'','-2',2110,20),(4428,'1',3540,0,3,0,'2008-10-22 12:07:00',0,'','',0,20),(4429,'1',3540,0,3,4,'2008-10-22 12:05:00',0,'','-2',4428,20),(4430,'1',3540,0,3,1,'2008-10-24 17:36:00',0,'non pas rentré (sa fille) rappel vers 18h ou 18h30','-2',4428,20),(4611,'1',3350,0,1,0,'2008-10-24 10:24:00',0,'satisfait ?','',0,20),(4432,'1',1417,0,4,0,'2008-10-22 13:15:00',0,'','',0,2),(4433,'1',1417,0,4,4,'2008-10-22 13:15:00',0,'Msg laissé sur port client pour reporter la presta du 22/10 au 23/10 de 10h à 13h avec mme Gohoré','-2',4432,2),(4434,'1',1322,0,5,0,'2008-10-22 13:23:00',0,'','',0,2),(4435,'1',1322,10,5,1,'2008-10-22 13:23:00',0,'Revoir certains points au niveau du ménage : poussière en-dessous des livres pas faite + intervenante pas satisfaite quand il y a trop de repassage + cliente absente semaine du 27/10 au 31/10 donc remettra la clé et le badge à l\'intervenante le 23/10','-2',4434,2),(4436,'1',2676,421,4,0,'2008-10-22 13:57:00',0,'Mail de Mme PEAN pour dire pb de tel n\'a pas pu pointer, elle a fait 3h le 21/10/08','',0,14),(4497,'0',0,482,5,0,'2008-10-22 18:28:00',0,'le client trouve l\'intervenante pas assez rapide en repassage<br />\r\npoint qualité effectué le 23.10 : ménage très satisfaisant et repassage satisfaisant / la corbeille laissé par le client nécessite plus de 2heures (10 chemises 3 pantalons 1 pull et quelques teeshirt)/ mme taleb fait en général 2 heures de ménage et 1 heure de repassage où elle fait environ 4 ou 5 chemises et 2 pantalons...','',0,9),(4442,'0',1591,940,7,0,'2008-10-23 11:45:00',0,'point qualité effectué : moyen (aspirateur mal passé), pas fait dans les coins ; maîtrise des produits moyenne ; mais l\'aspirateur fonctionne très mal d\'où un résultat nécessairement médiocre. A suivre..;','',0,9),(4830,'1',3603,0,3,0,'2008-10-29 10:24:00',0,'Devis pour 2h','',0,20),(4831,'1',3603,0,3,1,'2008-10-29 10:45:00',0,'Brief commercial ok<br />\r\nRdv commercial pris pour ce soir<br />\r\nAttention a un gros chien très impressionnant qui garde bien la maison <br />\r\nC\'est une rue résidentiel et le numéro est sur la clôture (sur sa haie)','-2',4830,20),(4447,'1',3434,927,4,0,'2008-10-22 14:35:00',0,'Mme MAINARD absente le lundi 27/10/08 donc annule la prestation. Mme TARHAOUI est au courant.<br />\r\nDu coup elle restera plus longtemps le mercredi 29/10/08, Mme TARHAOUI nous téléphonera pour nous préciser le nombre d\'heure','',0,14),(4448,'0',3321,0,5,0,'2008-10-22 14:37:00',0,'appel de la cliente car en 3h l\'intervenante a repassé 9 chemises et 1 polo soit 3 chemises à l\'heure !!! l\'intervenante retourne jeudi 23.10 pour finir le repassage (heures non facturées à la cliente)/ finalement la cliente décide d\'annuler la presta de repassage et prendra mme malevet quand elle aura besoin','',0,9),(4449,'1',3467,0,1,0,'2008-10-22 14:41:00',0,'La cliente nous a contacté pour savoir si elle pouvait avoir quelqu\'un pour le vendredi 31/10/08.<br />\r\nLa recontacter en fin de journée pour la tenir informée','',0,14),(4473,'1',3467,908,1,0,'2008-10-22 17:17:00',0,'Intervention de Mlle LE BOUEDEC le 31/10/08 de 14h à 18h puis régulièrement tous les vendredis<br />\r\nCliente présente lors de la 1ere prestation','',0,14),(18359,'0',4067,1233,4,0,'2009-09-04 13:28:00',0,'Clt OK pr MME LAKROUT <br />\r\n<br />\r\n1 ère presta le mardi pour que sa femme soit présente','',0,10),(18360,'0',4936,0,3,0,'2009-09-04 13:30:00',0,'client intéressé par 2h hebdo<br />\r\n16.09: J\'ai eut le clt qui est moyennement content. Elle aurait fait 1/2 des sols+1 sdb+1 cuisine. J\'ai fait le point avec Mme LARA. Presta difficile : sdb trés sale+ gazinière trés trés sale+micro-onde: cuisine à fond + wc à fd+sol à moitié+ aspi qui n\'aspire pas+objets gras&poussiereux.<br />\r\n16.09: J\'ai fait part au client que sa maison avait besoin d\'1 bon nettoyage d\'automne et qu\'il faudrait plusieurs presta pour qu\'elle soit propre + roulement.','',0,9),(5004,'1',2464,0,4,0,'2008-11-03 11:03:00',0,'Prob Barthe elle ne peut pas assurer la prestation.<br />\r\nS\'est fait mal chez un de ses particuliers','',0,20),(6264,'0',0,67,4,0,'2008-11-25 17:59:00',0,'Mme ALLIOT prend le vendredi 26/12/08 et vendredi 2/01/09','',0,14),(4534,'1',3124,0,4,0,'2008-10-23 12:43:00',0,'a partir du 31 horaire de 13h à 15H<br />\r\n','',0,20),(4537,'1',1967,0,4,0,'2008-10-23 13:21:00',0,'Message pour dire que recrutement toujours en cours','',0,14),(4455,'1',0,680,7,1,'2008-10-24 12:20:00',0,'elle ne peut pas assister à l\'entretien préalable au licenciement<br />\r\nConversation avec Mr Fournel.<br />\r\nElle essaie de se justifier.<br />\r\n','-2',4173,20),(4456,'1',3107,719,4,0,'2008-10-22 15:26:00',0,'Mme SINA nous a informées le 22/10/08 que Mme KACHROUM allait déménager sur Mtp dans maison + grande dans 2 mois.<br />\r\n22.01 : Nouvelle adresse 119 Impasse des deux ruisseaux 34 000 MONTPELLIER à compter du 4.02.09','',0,9),(4458,'0',1690,870,7,0,'2008-10-21 16:00:00',0,'','-2',0,21),(4460,'1',3458,0,3,1,'2008-10-29 17:18:00',0,'L\'intervenante dont je lui avait parlé (brousset) serais dispo principalement le mercredi après-midi.<br />\r\nvalider avec Mme Brousset si elle est ok.<br />\r\n','-2',3629,20),(4461,'0',2284,0,4,0,'2008-10-22 15:38:00',0,'La cliente annule le 29/10.<br />\r\n<br />\r\nElle souhaite une remplaçante le mercredi 12/11 pour les congés de Mme Moisan :<br />\r\n- Daniel ?','',0,14),(4584,'1',2284,441,4,0,'2008-10-23 16:51:00',0,'Mme Daniel se présentera le 12/11/08 de 8h30 à 11h30 pour remplacement Mme MOISAN','',0,14),(4464,'0',3184,497,4,0,'2008-10-22 15:51:00',0,'Temps de prestation du 23/10/08 10h25/13h15 au lieu de 9h15/13h15.','',0,9),(4614,'0',3361,0,4,0,'2008-10-17 10:29:00',0,'L INTERVENANTE A TRAVAILLE 15 MN DE MOINS QU ELLE RECUPERERA SUR LA PRESTA DU 24.10 DONC ON CONSERVE 2H30 SUR LA PRESTA DU 17.10','',0,9),(4466,'1',3508,0,3,1,'2008-10-23 18:30:00',0,'PIERRE : juste rdv comm à prendre<br />\r\n-> ne répond pas, re essayer demain.','-2',4237,20),(4467,'1',3518,0,3,4,'2008-10-22 16:02:00',0,'Pas de message','-2',4271,20),(4469,'1',3518,0,3,4,'2008-10-22 16:21:00',0,'Elle a tenté de nous joindre','-2',4271,20),(6757,'0',0,992,7,0,'2008-12-04 17:55:00',0,'les remplacements se sont bien passés.','',0,9),(6546,'1',1108,0,4,1,'2008-12-02 11:28:00',0,'Ok Mr est prévenu Mme doit nous rapeller','-2',6545,20),(4472,'1',2855,204,4,0,'2008-10-22 16:43:00',0,'annulation 28 et30/10 + 4/11<br />\r\nsalariée prévenue','',0,14),(4474,'1',1838,0,4,0,'2008-10-22 17:30:00',0,'Annule presta pour vacances de la toussaint <br />\r\nDerniére presta le 22/10<br />\r\nReprise le 12/11','',0,10),(6350,'1',0,990,7,1,'2008-11-27 15:00:00',1,'','-2',6349,10),(4476,'1',3235,908,1,0,'2008-10-22 17:37:00',0,'Ne pas faire les cadres et glaces du salon qui sont suspendus<br />\r\nprendre des initiatives, 1fois sur 2 poussières du salon<br />\r\nne pas enfermer le chat','',0,14),(4477,'1',3541,475,4,0,'2008-10-22 17:46:00',0,'1ere prestation le lundi 27/10/08 de 13h30 à 16h30 <br />\r\nla cliente sera présente lors de la 1ére prestation','',0,14),(6263,'1',0,216,7,1,'2008-11-26 12:23:00',0,'Ok passera demain matin<br />\r\n','-2',6261,20),(6262,'1',0,216,7,4,'2008-11-25 17:23:00',0,'','-2',6261,20),(4507,'1',222,0,4,0,'2008-10-22 18:53:00',0,'','',0,2),(4508,'1',222,0,4,4,'2008-10-22 18:53:00',0,'Msg laissé sur port cliente pour absence mme Ebo le 27/10 remplacement de la presta le 30/10 ','-2',4507,2),(4509,'1',188,0,4,0,'2008-10-22 18:56:00',0,'','',0,2),(4510,'1',188,0,4,4,'2008-10-22 18:56:00',0,'Msg laissé sur port client annulation presta 27/10 remplacement les 2 lundis suivants 2*3h','-2',4509,2),(4513,'1',0,680,7,1,'2008-10-23 08:33:00',0,'Est en arrêt nous fera parvenir sa feuille dès aujourd\'hui','-2',4173,20),(4514,'1',2769,0,4,1,'2008-10-23 14:20:00',0,'Mme Benaimèche est en arrêt jusqu\'au 2/11 donc ne pourra pas assurer les prestations.<br />\r\nLa cliente en a marre elle a de graves problèmes de santé et elle ne peut pas assurer le ménage.<br />\r\nElle ne peut jamais compter sur benaimèche.<br />\r\nL\'intervenante a toujours des problèmes et ca ne peut plus durer.<br />\r\nLa cliente veut mettre fin au contrat (qu\'elle évoque dans un courrier ou dans un e-mail clairement les raisons pour lesquelles elle met fin au contrat)','-2',4306,20),(4515,'1',3374,0,7,0,'2008-10-23 11:41:00',0,'RIB manque d\'infos : complément banque','',0,20),(4516,'1',3374,0,7,4,'2008-10-23 11:41:00',0,'','-2',4515,20),(4517,'1',3374,0,7,1,'2008-10-23 11:45:00',0,'la cliente nous a laissé un message sur répondeur nous précisant qu\'elle était à la poste du capitole.<br />\r\nOk pris en compte<br />\r\n','-2',4515,20),(4518,'1',3205,0,4,0,'2008-10-23 11:52:00',0,'Changement d\'intervenante: Fauré à David','',0,20),(4519,'1',3205,0,4,4,'2008-10-23 11:52:00',0,'Fauré démissionne david peut reprendre sa place dès lundi','-2',4518,20),(4520,'1',3205,0,4,4,'2008-10-24 11:42:00',0,'','-2',4518,20),(4521,'1',3045,0,4,0,'2008-10-23 10:30:00',0,'fauré à david','',0,20),(4522,'1',3045,0,4,4,'2008-10-23 11:54:00',0,'suite démission fauré david peut reprendre les prestations semaine prochaine.<br />\r\n','-2',4521,20),(4523,'1',3045,0,4,4,'2008-10-24 11:38:00',0,'david le lundi matin ou le mardi après midi.<br />\r\nQu\'est ce que la cliente préfère?<br />\r\n','-2',4521,20),(4524,'1',3043,0,1,4,'2008-10-27 16:11:00',0,'','-2',2638,20),(4525,'1',0,728,4,0,'2008-10-23 12:18:00',0,'orus passe de 3h à 2h ok validé.','',0,20),(4526,'1',0,728,4,1,'2008-10-23 12:20:00',0,'','-2',4525,20),(4527,'1',3515,0,3,4,'2008-10-24 13:46:00',0,'mise en place des prestations avec bourroux dès ce lundi.<br />\r\nAttente du retour de la cliente.<br />\r\n','-2',4263,20),(4528,'1',2655,0,1,0,'2008-10-23 12:25:00',0,'','',0,2),(4529,'1',2655,0,1,4,'2008-10-23 12:26:00',0,'Les factures de juin, juillet, septembre n\'ont pas été réglées. Message laissé au client en lui demandant un réglement et/ou de me rappeler. Benoit','-2',4528,2),(4530,'1',3549,0,4,0,'2008-10-23 12:31:00',0,'le 23/10 à 12h 37 Msg pour confirmer début des presta le 31/10 à 9 h','',0,10),(6078,'1',1609,0,4,0,'2008-11-21 15:32:00',0,'Pour NOEL dernière intervention le 19/12<br />\r\nreprise le 9 janvier','',0,10),(4533,'1',3029,0,3,4,'2008-10-24 17:30:00',0,'','-2',575,20),(4539,'1',173,0,1,0,'2008-10-23 13:27:00',0,'','',0,2),(4540,'1',173,0,1,1,'2008-10-23 13:27:00',0,'Le client s\'était engagé à régler la totalité des sommes dues en septembre 2008. le 23/10 aucun réglement. Relancé ce jour','-2',4539,2),(4541,'1',2895,0,1,0,'2008-10-23 13:30:00',0,'','',0,2),(4542,'1',2895,0,1,1,'2008-10-23 13:31:00',0,'Factures impayées depuis juin, relance Benoit. Client OK il s\'en occupe.','-2',4541,2),(4546,'1',2069,0,4,0,'2008-10-23 14:07:00',0,'Pate Absente ce matin fils maladele 23/10','',0,10),(5081,'1',2583,0,4,4,'2008-11-03 17:44:00',1,'','-2',5079,20),(5091,'1',0,728,4,0,'2008-11-04 10:17:00',0,'Mr verley de 14h-17h ','',0,20),(4549,'0',2926,0,5,0,'2008-10-24 14:24:00',0,'cf commentaires sur suivi intervenante<br />\r\nJe propose au client que Mme Taleb fasse 1h30 de ménage et 1h30 de repassage ; si cela ne lui convient pas, on mettra qqun d\'autre (merzi marjorie par exmeple le mardi matin)/ client très exigeant qui repasse lui-même les chemises en 3 mn !!!<br />\r\n','',0,9),(4551,'0',3551,0,3,0,'2008-10-23 14:28:00',0,'AMIE DE SABINE TOURNELIER, collègue de Benoît. Intéressée par 4 heures hebdo : nous rappèlera après discussion avec son mari : problème : souhaiterait changer de jour dans le courant de l\'année pour s\'adapter à son emploi dut temps : je lui ai dit qu\'on ne pouvait pas lui garantir cette souplesse','',0,9),(4552,'0',2862,352,4,0,'2008-10-24 14:30:00',0,'le client passe à des prestations de 3h /2H/3H /2H TOUS LES MOIS / AKEVA EST OK POUR REDUIRE SON CONTRAT D UNE DEMI HEURE ','',0,9),(4554,'0',3322,0,1,0,'2008-10-23 14:36:00',0,'cahier de liaison envoyé ce jour suite à sa demande','',0,9),(4555,'1',1312,0,4,0,'2008-10-23 14:38:00',0,'elle pour CORTES veut Rv de presentation lundi à 18h 30','',0,10),(4556,'1',2340,0,4,0,'2008-10-23 14:40:00',0,'cahier de liaison envoyé ce jour sur demande du client','',0,9),(4558,'1',0,680,7,1,'2008-10-23 14:42:00',0,'Mme Benaimèche est en arrêt jusqu\'au 2/11 donc ne pourra pas assurer les prestations.<br />\r\nElle viendra bien demain à l\'entretien préalable au licenciement à 13H.','-2',4173,20),(4559,'1',2769,0,4,1,'2008-10-23 14:45:00',0,'Qu\'elle nous fasse parvenir un courrier ou e-mail stipulant clairement pourquoi elle désire mettre fin au contrat.<br />\r\n','-2',4306,20),(4752,'1',3181,0,1,4,'2008-11-12 11:40:00',0,'Nous a contacté parle de \"cafouillage\" entre les collaborateurs et n\'a pas recu la facture 699.<br />\r\nA recu la facture et une relance doit nous régler 189€.<br />\r\nOk message sur répondeur','-2',2164,20),(4561,'1',3032,0,3,4,'2009-02-23 12:02:00',0,'','-2',572,20),(4562,'1',2706,0,1,1,'2008-11-14 15:04:00',0,'Courrier de résiliation parlant du manque de compétence, du manque de nouvelle de notre part ...<br />\r\nSignale que pas de vérif sur le pointage : FAUX nous ne lui avons jamais dit cela et nous avons même pris en compte les 30 mns de moins <br />\r\n','-2',3204,20),(4564,'1',3552,0,3,1,'2008-10-23 16:30:00',0,'Elle finit de travailler vers 16H45 la contacter à ce moment','-2',4563,20),(4604,'0',0,951,7,1,'2008-10-24 10:05:14',0,'Vérification des références','-2',0,30),(4567,'1',3553,0,3,0,'2008-10-23 15:53:00',0,'2 h par semaine','',0,20),(4568,'1',3553,0,3,1,'2008-10-23 15:47:00',0,'Pour ses parents, des personnes âgées.<br />\r\nEst satisfaite et surprise à la fois de notre réactivité.<br />\r\nElle aimerait que la facture soit envoyé à son nom pour que ça soit elle qui bénéficie de la réduction d\'impôts (ses parents n\'étant pas imposable)<br />\r\n','-2',4567,20),(4569,'1',3553,0,3,1,'2008-10-29 11:13:00',0,'N\'a pas pris de décision pour le moment vu que c\'est pour ses parents, ceux-ci réfléchissent toujours<br />\r\nRecontacter dans 1 à 2 semaines','-2',4567,20),(4924,'1',0,961,7,1,'2008-10-30 16:32:30',0,'Vérification des références','-2',0,2),(6293,'1',3311,0,3,4,'2008-12-01 11:24:00',0,'','-2',2484,20),(4570,'1',3554,0,3,0,'2008-10-23 16:16:00',0,'devis 2H semaine','',0,20),(4571,'1',3554,0,3,1,'2008-10-23 16:16:00',0,'Est intéressé mais il faut qu\'il en parle à sa compagne car c\'est elle qui a fait la demande de devis.<br />\r\nIl nous recontacte.<br />\r\nRelancer si rien semaine prochaine.<br />\r\n','-2',4570,20),(4572,'1',3554,0,3,1,'2008-10-29 16:09:00',0,'Le prospect dit que c\'est sa compagne qui avait fait la demande de devis mais que celle-ci n\'engageait à rien.<br />\r\nLe recontacter dans un moment quand celui-ci sera peut être un peu plus avancé sur les recherches.<br />\r\n','-2',4570,20),(4573,'1',2932,0,3,1,'2008-10-28 14:41:00',0,'Elle est ok pour partir sur la base 15h30 -18h30 ','-2',395,20),(4574,'1',2417,0,1,4,'2008-10-30 16:21:00',0,'','-2',876,20),(4575,'1',3552,0,3,4,'2008-10-23 17:00:00',0,'Répondeur ... original ','-2',4563,20),(4576,'1',3509,0,3,1,'2008-10-24 15:40:00',0,'Mme darragui venait aux nouvelles. <br />\r\nElle est ok pour début prestation semaine prochaine','-2',4242,20),(4577,'1',3508,0,3,4,'2008-10-23 16:32:00',0,'juste rdv a prendre','-2',4237,20),(4578,'1',0,763,4,0,'2008-10-23 16:35:00',0,'Proposition 3H de prestation sur fonsorbes','',0,20),(4579,'1',0,763,4,1,'2008-10-23 16:35:00',0,'intéressé ou non ?','-2',4578,20),(4580,'1',0,763,4,1,'2008-10-24 10:35:00',0,'Non pas de dispo pour le moment ','-2',4578,20),(4581,'1',723,855,4,0,'2008-10-23 16:37:00',0,'Mr Bonnin souhaite des heures en plus pour ses parents sur st seb.<br />\r\n<br />\r\nVu avec Mlle Peigné.<br />\r\n<br />\r\nLundi 17/11 - 8h à 12h<br />\r\nJeudi 20/11 15h30 à 18h','',0,14),(4582,'1',3540,0,3,1,'2008-10-23 16:39:00',0,'Sa fille: non la recontacter à partir de 18h','-2',4428,20),(4981,'1',3025,0,4,1,'2008-11-03 15:15:00',0,'Elle est ok pour le changement d\'intervenante.<br />\r\nFait confiance de son côté pas de soucis.<br />\r\nMelle lamouroux reprendra la prestation dès cette semaine.<br />\r\n','-2',4758,20),(4586,'1',3494,569,7,0,'2008-10-27 09:30:00',0,'','-2',0,10),(4724,'1',0,950,7,1,'2008-10-30 17:17:00',0,'très bien passé.<br />\r\norganisation, cuisine sdb. <br />\r\nrepassage d\'une chemise.<br />\r\nreprise du guide d\'accueil.<br />\r\nécoute bien les conseils.<br />\r\nGlobalement tout est bon.<br />\r\n','-2',4654,20),(4588,'1',3452,494,7,0,'2008-10-27 10:30:00',0,'','-2',0,10),(4811,'1',1305,0,1,0,'2008-10-28 16:23:00',0,'','',0,2),(4592,'1',3552,0,3,1,'2008-10-23 17:18:00',0,'Finalement après explications voulait une prestation ponctuelle de 2H pour vitres et portes mais trouve que cela fait cher.<br />\r\n','-2',4563,20),(4715,'1',3548,944,7,0,'2008-10-28 15:00:00',0,'','-2',0,10),(4595,'1',2867,898,4,0,'2008-10-23 17:05:00',0,'1ere prestation le vendredi 24/10/08 de 9h à 11h.<br />\r\nPossibilités de changer les horaires si on a un autre client à lui mettre','',0,14),(4596,'1',1707,0,4,0,'2008-10-23 17:07:00',0,'Paté absence vendredi 24 fils malade ok Mr REVE 17H 17','',0,10),(4597,'0',3344,0,4,0,'2008-10-23 17:16:00',0,'Confirmation salumu vendredi 24/ 14h à 17 MS 17h 22','',0,10),(4598,'1',2691,0,4,0,'2008-10-23 17:29:00',0,'annulation de la prestation du 05/11','',0,10),(4599,'0',3558,0,4,0,'2008-10-23 17:56:00',0,' le 23/10 17h 59 ok elle attend Diatezua jeudi 5 à 9 h cliente présente','',0,10),(4669,'1',3540,0,3,1,'2008-10-30 18:30:00',0,'Encore le mari : femme abs.<br />\r\nJ\'ai donné mon numéro de portable, Mme rplera la semaine prochaine pour qu\'on prenne RDV.','-2',4428,20),(4600,'0',3559,934,1,0,'2008-10-31 13:30:00',0,'la cliente est satisfaite de la presta mais l\'intervenante a oublié de fermer une fenêtre!!! je l\'avertis de faire très attention à l\'avenir.','',0,9),(4711,'1',0,216,7,4,'2008-10-27 12:29:00',0,'proposition 3h sur fonsorbes et pour prendre place de pousson par la suite ...','-2',2944,20),(4601,'0',708,889,4,0,'2008-10-24 09:33:00',0,'Appel Cliente pour rdz-vs mise en place nouvelle intervenante Mme LAGRA dont 1ère presta. sera le 13/11/08.<br />\r\nMise en place le 4/11 à 14h10 la cliente. <br />\r\nClient satisfait des presta. pour le moment. Souhaite que l\'on communique par mail dès modification de planning de notre ou de leur part.','',0,9),(4602,'0',1777,0,4,0,'2008-10-24 09:47:00',0,'presta du 24 reportée au 27 ok mme matha ','',0,10),(4603,'1',3160,0,4,0,'2008-10-24 09:54:00',0,' mail du 24/10je souhaiterais annuler les prestations de Mme Paumard à mon domicile les mardis 28 octobre, 04 novembre, 23 décembre et 30 décembre 2008','',0,10),(4605,'0',0,951,7,1,'2008-10-24 15:00:00',1,'','-2',4604,30),(4606,'1',2215,0,4,0,'2008-10-24 10:07:00',0,'Annulation prestations de 7, 14, 21, 28 novembre cf mail du 24/10','',0,10),(4607,'1',3508,0,3,1,'2008-10-24 17:39:00',0,'ok rdv commercial pris<br />\r\n','-2',4237,20),(4608,'1',3540,0,3,1,'2008-10-23 18:30:00',0,'non pas dispo rapeler vers 18H<br />\r\n','-2',4428,20),(4609,'1',3511,0,3,1,'2008-10-23 18:30:00',0,'Le rdv commercial n\'a pas eu lieu finalement car le client était occupé.<br />\r\nReprise du rdv au 28','-2',4245,20),(4610,'1',3560,0,4,0,'2008-10-24 10:21:00',0,'OK pour HERRERO BRAHMI passe récuperer les le 27/10à 18h 30 pour début presta le 28','',0,10),(4612,'1',3350,0,1,4,'2008-10-28 11:03:00',0,'','-2',4611,20),(4613,'1',1027,0,1,1,'2008-10-30 10:26:00',0,'Elle devait nous recontacter si elle était intéressé pas l\'offre.<br />\r\nNe nous a pas recontacter.(veut tt dire)<br />\r\n','-2',4191,20),(5089,'1',1633,131,4,0,'2008-11-04 10:12:00',0,'La cliente a annulé le 10/11','',0,14),(4617,'1',3561,0,4,0,'2008-10-24 10:52:00',0,' le 24/10préfére lundi matin ok pour Monier et pour dURAND début lE 03/11 À 9 H','',0,10),(4618,'1',3045,0,4,1,'2008-10-24 16:10:00',0,'Non elle reste bloqué sur ses jours, soit le mardi de 9h à 11h.<br />\r\nNe veut pas de modifs, ne voit pas pourquoi tout changerait.<br />\r\nRecontacter semaine prochaine','-2',4521,20),(4619,'1',3205,0,4,1,'2008-10-24 15:10:00',0,'finalement elle décide de reprendre son ancienne intervenante.<br />\r\nok c\'est noté et nous prenons note de la fin des prestations dès semaine prochaine avec mme fauré.<br />\r\nAttention rapprochement cesu ...<br />\r\n<br />\r\n','-2',4518,20),(4620,'1',93,0,5,0,'2008-10-24 11:45:00',0,'','',0,2),(4621,'1',93,912,5,1,'2008-10-24 11:45:00',0,'Intervenante pas satisfaite des remarques faites par la cliente et Bennet sur son travail, est partie 15 min plus tard sans avoir fini de nettoyer l\'appartement. Bennet sera présent lors de la presta du 30/10 pour l\'aider à s\'organiser. ','-2',4620,2),(4622,'0',927,557,4,0,'2008-10-24 11:51:00',0,'Cliente a appelé car souhaiterait 1 presta. supp au cour du mois de novembre pour faire les vitres de toute la maison d\'environs 3h (2h est un peu trop juste).<br />\r\n','',0,9),(4624,'0',1879,322,4,0,'2008-10-24 11:56:00',0,'Suite appel SERENA, confirmation par mail de l\'annulation client du 29/10/08.<br />\r\nConcernant date de 5/11/08 elle fut confirmée par téléphone mais pas par mail (peut-être au mois de novembre).','',0,9),(5151,'0',0,964,7,1,'2008-11-04 15:00:00',1,'','-2',5150,21),(19107,'0',0,75,7,0,'2009-09-24 15:50:00',0,'24/09 : rel pour rép fiche client + porte-clés codé','',0,12),(18350,'1',4157,1210,7,0,'2009-09-04 12:39:00',0,'','',0,10),(18351,'1',4157,1210,7,4,'2009-09-04 12:40:00',0,'Laisser Msg pour faire point sur presta av new interv Mme Mauduit en vue d\'un prochain ctrl.','-2',18350,10),(4626,'1',3473,0,5,0,'2008-10-24 12:10:00',0,'','',0,2),(4627,'1',3473,0,5,1,'2008-10-24 12:10:00',0,'Cliente pas satisfaite de la presta du 20/10 avec mme Bouffet, l\'intervenante ne continuait pas avec nous et n\'a pratiquement rien fait chez la cliente (2h facturées au lieu de 4h). De plus, elle s\'est présentée à 8h au lieu de 9h et a été très agressive avec la cliente.','-2',4626,2),(4630,'0',3272,0,4,0,'2008-10-24 12:20:00',0,'Mme RICHETON souhaite que les prestations soient faite le vendredi de 16h à 18h ou le samedi matin. Ce qui implique 1 changement d\'intervenante.','',0,9),(4998,'1',2215,0,4,0,'2008-11-03 10:51:00',0,' le 03/11 Veut 2 presta 2h mardi matin et 3h vend matin à partir du 19 déc','',0,10),(4995,'1',0,877,7,1,'2008-11-03 13:00:00',1,'','-2',4994,20),(4850,'1',1723,707,7,1,'2008-10-28 14:45:00',0,'G eu la clt au tèl, plusieurs point de presta à voir avec Mme désirée.aspi et poussière mal faite, reste \"peluche\",idem pour les céramiques;des tâches restent sur les sols.<br />\r\nCalcaire autour des robinets.<br />\r\nN\'utilise pas l\'escabots pour les vitres.<br />\r\nVoir avec Mme désirée pour utiliser l\'appareil à vapeur.','-1',4849,10),(5304,'1',3029,0,3,4,'2009-02-06 16:52:00',0,'','-2',575,20),(4923,'0',1592,0,7,0,'2008-10-30 16:25:00',0,'Mme RICHOILEY a rappelé suite à mon message. Elle m\'a fait part que Mme GAROUMA n\'aérait pas sa maison lors de ses prestations + ne nettoie pas suffisamment les cuvettes des WC (il y a des trâces noires).<br />\r\nFaire un point avec Mme ALBECHT.<br />\r\nLa cliente l\'attendra lundi prochain à 14h30 pour lui dire de vive voix d\'aérer. J\'ai conseillé à la cliente de lui remontrer le fonctionnement M/A de son système de chauffage.','',0,9),(4633,'0',0,482,7,0,'2008-10-27 12:43:00',0,'Mme TALEB doit venir au bureau récupérer ses clef de Mme JACQUET','',0,9),(8218,'1',2988,102,4,0,'2009-01-13 13:51:00',0,'Mme ENET intervient en remplacement de Mme MASURAIS le jeudi 15/01/09 de 14h à 16h<br />\r\nAttention au chien','',0,14),(4637,'1',3515,0,3,1,'2008-10-24 16:55:00',0,'voir début de semaine prochaine son mari n\'est pas au courant du dossier','-2',4263,20),(4638,'1',2655,0,1,1,'2008-10-23 12:53:00',0,'Le client à rappeler suite au message, il va réglé le mois de juin et celui d\'octobre, mais attend un geste de notre part pour juillet et aout. ','-2',4528,2),(4639,'1',2340,0,4,0,'2008-10-24 14:23:00',0,'SUR DEMANDE DU CLIENT ET AVEC ACCORD DE L INTERVENANTE LA PRESTA EST DECOUPEE EN 25 FOIS 1H','',0,9),(4640,'1',3449,0,4,1,'2008-10-24 14:45:00',0,'Finalement la prestation n\'aura pas lieu il n\'avait pas compris que les horaires changeaient.<br />\r\nEux ne sont pas d\'accord ils veulent que les horaires restent au vendredi matin.<br />\r\nPrestation de ce jour ko, leur facturer quand même car sintas s\'est rendu sur place.<br />\r\n','-2',4347,20),(4641,'1',3449,0,4,1,'2008-10-27 12:46:00',0,'valider les horaires de prestation.<br />\r\nok reste de 08h30 à 12h30','-2',4347,20),(4643,'1',2685,0,4,4,'2008-10-24 14:59:00',0,'Msg laissé sur port client pour prévenir absence mme Da Silva cet après-midi (fils malade obligée d\'aller le récupérer à la crèche)','-2',4642,2),(4783,'1',0,953,7,1,'2008-10-28 15:00:00',1,'','-2',4782,31),(4645,'1',0,733,5,0,'2008-10-24 15:11:00',0,'<br />\r\n','',0,20),(5790,'1',0,605,4,1,'2008-11-17 15:00:00',0,'est ok','-2',5789,20),(4647,'1',0,733,5,1,'2008-10-24 15:00:00',0,'retard sur la prestation souhaite mettre fin aux prestations avec la cliente car celle-ci a été très désagréable, l\'a insulté et a même claqué la porte au nez.<br />\r\nCheuala était en sanglot<br />\r\n','-2',4645,20),(4648,'1',0,733,5,1,'2008-10-24 15:10:00',0,'cheuala s\'est calmé, elle a un peu grossi le trait même si le client a été très désagréable avec elle.<br />\r\nFin des prestations','-2',4645,20),(4649,'1',3509,0,3,1,'2008-10-27 11:34:00',0,'ne peut pas le mercredi après midi.<br />\r\nPartir sur la base horaire jeudi matin : 09h30 - 12h30<br />\r\net les fois d\'après le mardi après midi 14h à 17h.<br />\r\nConvient a la cliente mais reste à valider avec l\'intervenante','-2',4242,20),(4814,'1',1305,0,1,4,'2008-10-28 16:23:00',0,'Msg laissé sur port de la cliente pour un changement d\'intervenante car la cliente en a marre des absences de mme Sivathas.<br />\r\nProposition faite : mme Boucherrab jeudi 30/10 de 8h à 10h puis le lundi après-midi à partir du 10/11','-2',4811,2),(4652,'1',3181,0,1,4,'2008-10-24 16:28:00',0,'','-2',2164,20),(4653,'1',3181,0,1,4,'2008-10-27 16:56:00',0,'','-2',2164,20),(4832,'1',3043,0,1,4,'2008-10-29 17:00:00',0,'Pas de message','-2',2638,20),(4655,'1',0,950,7,1,'2008-10-24 14:30:00',0,'ok elle viendra signer le contrat mardi à 13H','-2',4654,20),(4656,'1',0,950,7,4,'2008-10-27 14:09:00',0,'','-2',4654,20),(4657,'1',2749,0,5,4,'2008-10-30 17:04:00',0,'','-2',3355,20),(4658,'1',3045,0,4,1,'2008-10-29 16:46:00',0,'Bloqué sur son jour par rapport à son organisation.<br />\r\nPréfère voir auprès d\'une autre entreprise plutôt que de changer son jour<br />\r\nNous tient au courant semaine prochaine','-2',4521,20),(4659,'1',3515,0,3,4,'2008-10-24 16:58:00',0,'','-2',4263,20),(4660,'1',3515,0,3,1,'2008-10-27 10:10:00',0,'la cliente veut un rdv avec bourroux créneau dispobnible : (mardi toute la journée et mercredi jusqu\'à 16H)','-2',4263,20),(4661,'1',3077,0,3,4,'2008-10-30 17:10:00',0,'','-2',627,20),(4662,'1',3311,0,3,4,'2008-10-27 17:22:00',0,'','-2',2484,20),(4663,'0',2670,0,4,0,'2008-10-24 17:26:00',0,'Elle souhaiterait un remplacement pour 2h.<br />\r\nEntre lundi et mercredi matin.<br />\r\nMme le Brasidec pouvait uniquement le jeudi matin.','',0,14),(4664,'1',0,680,7,1,'2008-10-31 15:30:00',0,'Elle dit que son rdv tombe sur la prestation de Mr MURARI','-2',4173,20),(4666,'0',3058,441,4,0,'2008-10-24 17:30:00',0,'Ne veut plus de Mme Daniel - Pas assez minutieuse !<br />\r\n<br />\r\nLui trouver une remplaçante. Accepte que Mme Daniel vienne en attendant','',0,14),(4789,'1',0,24,7,1,'2008-10-28 13:47:00',0,'Msg laissé par sa fille le 28/10 disant qu\'elle s\'était fait mal au bras droit en préparant son déménagement le 25/10','-2',4788,2),(4668,'1',3029,0,3,4,'2008-10-29 17:09:00',0,'','-2',575,20),(4670,'1',3508,0,3,3,'2008-11-10 18:30:00',0,'Veut 3H de prestation par semaine, le mardi après midi si possible. Absent sur les prestations. La cliente sera sur place à partir de 16h30.<br />\r\nVeulent une première prestation un mercredi pour rencontrer l\'intervenante et lui remettre les clés. <br />\r\nEnvoi du carnet de liaison.<br />\r\n','-2',4237,20),(6120,'1',3716,0,3,3,'2008-11-26 19:30:00',0,'Ok veulent 2H de ménage courant.<br />\r\nIls ont peur de laisser l\'appartement à quelqu\'un ','-2',6107,20),(4672,'1',2113,0,4,0,'2008-10-24 17:43:00',0,'DESOUSA DE RETOUR LUNDI 27/10 OK KOTSEV','',0,10),(4673,'0',2138,390,7,0,'2008-10-24 16:30:00',0,'','-2',0,21),(4675,'0',1867,192,7,0,'2008-10-27 12:00:00',0,'','-2',0,21),(5756,'1',2234,0,4,0,'2008-11-17 13:46:00',0,'Msg le 17 à 17h 60 Durand asbte','',0,10),(4677,'0',996,390,7,0,'2008-10-30 12:00:00',0,'','-2',0,21),(4679,'0',0,952,7,1,'2008-10-24 18:18:33',0,'Vérification des références','-2',0,15),(4680,'0',0,952,7,1,'2008-10-24 15:00:00',1,'','-2',4679,15),(5232,'0',3180,846,4,0,'2008-11-06 09:00:00',0,'Mme JACQUET ne pourra pas faire presta cet apm suite tests anpe. Proposer report à demain vendredi 7/11/08.Clte OK; mME jacquet ok pour 9h30/11h30.<br />\r\n<br />\r\n','',0,9),(4688,'1',2718,0,4,0,'2008-10-27 09:51:00',0,'elle fait des travaux annule presta des 31/10 et 7 et 14 nov','',0,10),(4689,'1',2412,0,1,0,'2008-10-27 10:09:36',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(4690,'1',2412,763,1,1,'2008-10-28 13:00:00',0,'son mari : pas d\'infos<br />\r\nLa cliente : trouve que globalement la prestation est correct sur ce qu\'elle demande à l\'intervenante mais elle trouve que celle-ci fait moins de choses que la précédente (brousset) et ne prend pas trop d\'initiatives.<br />\r\n<br />\r\n','-2',4689,20),(4691,'1',3515,0,3,1,'2008-10-27 16:30:00',0,'elle est ok pour le rdv à 13h15 avec mme bourroux mercredi 29 octobre','-2',4263,20),(4692,'1',3578,0,3,0,'2008-10-27 10:43:00',0,'Devis 2H par semaine','',0,20),(4693,'1',3578,0,3,5,'2008-10-27 12:11:00',0,'','-2',4692,20),(4694,'1',3579,0,3,0,'2008-10-27 10:45:00',0,'Devis 2H par semaine- MURET','',0,20),(4695,'1',3579,0,3,1,'2008-10-27 15:20:00',0,'ok rdv commercial pris.<br />\r\nBrief ok<br />\r\n','-2',4694,20),(4696,'1',2632,0,4,0,'2008-10-27 10:56:00',0,'pas de prestation avec mme benaimeche cette semaine arrêt maladie','',0,20),(4697,'1',2632,0,4,4,'2008-10-27 10:57:00',0,'','-2',4696,20),(4698,'1',2632,0,4,4,'2008-10-31 10:51:00',0,'Pas de prestations.<br />\r\nNe savons pas si benaimèche pourra reprendre les prestations semaine prochaine','-2',4696,20),(4699,'1',1721,0,7,0,'2008-10-27 10:58:00',0,'re-passer de 19,5€ à 18,5€ ','',0,20),(4700,'1',1721,0,7,1,'2008-10-27 10:40:00',0,'La cliente est perdu, son mari a la clinique voir ca avec lui semaine prochaine','-2',4699,20),(4701,'1',1721,0,7,1,'2008-11-04 12:00:00',0,'Non ca ne l\'intéresse plus ','-2',4699,20),(4702,'1',3581,0,3,0,'2008-10-27 11:03:00',0,'Fin du contrat avec Merci + cherche nouveau contrat pour Mardi 28 Octobre','',0,20),(4703,'1',3581,0,3,4,'2008-10-27 10:30:00',0,'','-2',4702,20),(4704,'1',3581,0,3,1,'2008-10-27 16:30:00',0,'Brief commercial Ok <br />\r\nRdv commercial ok<br />\r\nVoir pour david<br />\r\ntrès exigeante sur la qualité des prestations, veut quelqu\'un qui prend des initiatives<br />\r\nSerait ok pour débuter les prestations le jeudi ou vendredi matin avec du repassage','-2',4702,20),(4705,'1',2407,0,4,0,'2008-10-27 11:20:00',0,'Msg pour Tall vendredi matin 9h','',0,10),(5088,'0',3405,0,4,0,'2008-11-03 18:14:00',0,'Message pour dire que recrutement toujours en cours et nous tenir au courant pour savoir si elle voulait toujours faire appel à nous','',0,14),(4706,'1',3509,0,3,4,'2008-10-30 13:42:00',0,'','-2',4242,20),(4722,'1',3414,853,7,0,'2008-10-29 11:00:00',0,'','-2',0,10),(4717,'1',2431,0,1,4,'2008-10-31 12:45:00',0,'','-2',4419,20),(28549,'1',5484,0,4,5,'2010-04-26 17:02:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que la prestation du vendredi 14 mai ne pourra pas être assurée par mme Tavares car elle doit se rendre au Portugal pour ses papiers d’identité. Si vous souhaitez avoir un remplacement, n’hésitez pas à revenir vers nous afin que l’on puisse planifier votre prestation.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28548,2),(4708,'1',3429,0,3,4,'2008-10-30 13:47:00',0,'','-2',3387,20),(4709,'1',3578,0,3,5,'2008-11-03 14:56:00',0,'','-2',4692,20),(4710,'1',3522,0,3,1,'2008-10-27 18:30:00',0,'prise du rdv : PIERRE<br />\r\n','-2',4313,20),(4712,'1',0,216,7,4,'2008-10-27 17:20:00',0,'','-2',2944,20),(4713,'1',1312,0,4,0,'2008-10-27 12:40:00',0,'ok pour Rv lundi 27 à 18 h 30 pour début presta le 6 nov','',0,10),(4714,'1',0,577,7,0,'2008-10-27 14:01:00',0,'A téléphoné car ne comprenait pas pourquoi elle avait reçu un nouvel avenant. Elle croyait que tu dispatchais ses heures sur 2 semaines.<br />\r\nElle est ok pour signer l\'avenant, et nous le retourne','',0,14),(4725,'1',2265,494,7,0,'2008-10-29 12:00:00',0,'','-2',0,10),(5663,'1',2716,475,4,0,'2008-11-14 09:51:00',0,'Mme Pichot malade ce matin. Dembin prévenu. Ils veulent quelqu\'un la semaine prochaine absolument le vendredi matin si Mme Pichot est encore malade.','',0,14),(4727,'1',3439,895,7,0,'2008-10-29 14:00:00',0,'','-2',0,10),(18947,'1',4201,1055,4,0,'2009-09-21 09:24:00',0,'21.09: Mme MAREF PBLM VL ne pourra pas faire presta chez Mme ZANONE. J\'ai laissé 1 mess rpdr à la clte pour lui proposer mme philip demain apm.<br />\r\n21.09: Clte ok pour presta avec mme Philip. Mme PHILIP ok <br />\r\n22.09:mmE philip A un impératif perso elle ne pourra pas assurer presta cette apm. Mess rpdr clte pour lui en faire part<br />\r\n28.09: Clte ok pour presta avec mme philip demain matin pdt 4h. Sms mme philip pour lui en faire part. La clte m\'a dit que si besoins on mari pourrait aller chercher mme maref opur presta la sem. prochaine.<br />\r\n28.09: Mme PHILIP est arrêté pdt 2 jours suite malaise. Mess rpdr clte pour lui dire presta annulée mais mme maref peut y aller si son mari accepte de venir effectuer le déplacement jeudi 1er oct. après 11h. <br />\r\n28.09: Clte ok pour le 1.10 de 11h à 16h. Elle a fait 11h10/15h10<br />\r\n6.10: J\'ai laissé 1 mess à la clte lui informant que mme maref pas de VL par contre mme philip interviendra comme d\'habitude le mercredi + jeudi de cette semaine. <br />\r\n8.10: Création d\'1 offre sur VAILHAUQUES ','',0,9),(5371,'1',1108,0,4,0,'2008-11-07 16:27:00',0,'11/11 férié','',0,20),(5171,'1',3294,0,3,4,'2008-10-10 11:50:00',0,'toujours à la recherche','-2',2384,20),(5168,'0',1607,928,1,0,'2008-11-10 11:41:00',0,'client tès satisfait de la presta ponctuelle; souhaite mettre en place une presta régulière de 2h hebdo : ok avec mme azzouzi les jeudi de 14h à 16h; Confimrer la date de mise en place avec le client soit le 20 soit le 27 selon l\'avancement de ses travaux puis appeler azzouzi pour lui confirmer et lui préparer la fiche client.<br />\r\n18/11 Mess Rpdr AZZOUZI pour démarrage prestation CABELLERO à compter du 27/11/08 apm.','',0,9),(4731,'1',1280,865,1,0,'2008-10-27 15:04:00',0,'La cliente est satisfaite des prestations de Mlle François, elle suit bien les consignes, elle est ponctuelle.','',0,14),(4732,'1',1772,908,1,0,'2008-10-27 15:06:00',0,'La cliente est très contente des prestations de Mlle LE BOUEDEC, bon contact.','',0,14),(4733,'1',3584,0,3,0,'2008-10-27 15:07:00',0,'','',0,20),(4734,'1',3584,0,3,4,'2008-10-27 14:40:00',1,'','-2',4733,20),(4735,'1',3494,0,4,0,'2008-10-27 15:09:00',0,'Lameira a fait 1 h de plus le 27/10 à la demande de fontana','',0,10),(4736,'1',3584,0,3,3,'2008-11-03 18:30:00',0,'RDV le Lundi 3 entre 18h et 19h.<br />\r\n<br />\r\nOk , le client veut 3H par semaine, au plus tôt 3h et veut éviter le créneau horaire 12h-14h.<br />\r\nSera présent sur prestation. <br />\r\nEnvoi du bdc.<br />\r\n','-2',4733,20),(4737,'1',1786,421,4,0,'2008-10-27 15:17:00',0,'Mail pour annulation prestation du 3/11/08','',0,14),(4738,'1',1991,927,4,0,'2008-10-29 15:22:00',0,'Confirmer avec Tarahoui puis Steininger pour un démarrage le 4/11 à 9h30','',0,14),(4740,'1',3579,0,3,1,'2008-10-30 16:00:00',0,'Personne sur le secteur.<br />\r\nAnnoncé au client qui lui-même est assez mécontente car il était certain de pouvoir retrouver quelqu\'un par nos services (soi-disant avait déjà licencié leur ancienne fdm dont il n\'était pas satisfait)<br />\r\n','-1',4694,20),(5360,'0',0,719,4,0,'2008-11-07 12:11:00',0,'','',0,9),(4744,'1',3043,0,1,4,'2008-10-28 14:21:00',0,'pas de message','-2',2638,20),(4745,'0',3128,192,4,0,'2008-10-27 16:20:00',0,'Mme Lamy a annulé la prest du 29/10 le 27/10<br />\r\nexceptionnellement la prest ne sera pas facturée','',0,21),(4746,'1',1121,864,4,0,'2008-10-27 16:26:00',0,'APPEL POUR REMPLACEMENT MME KOMORROSKA ','',0,10),(4747,'1',1121,0,4,4,'2008-10-27 16:26:00',0,'remplacement de mme komorroska pour vendredi 31/10/08 à confirmer.','-2',4746,10),(4748,'1',3515,0,3,1,'2008-10-30 10:30:00',0,'Tout s\'est très bien passé les pretstations se mettront en place semaine 46 (le tps pour eux de \"remercier\" leur ancienne intervenante)<br />\r\nOk pour le lundi matin et jeudi après midi','-2',4263,20),(4749,'1',3581,0,3,3,'2008-10-29 13:30:00',0,'Globalement cliente très exigeante (type gayan) <br />\r\nElle veut 6h de prestation<br />\r\nVeut commencer si possible dès ce vendredi pour 3h de repassage<br />\r\nSinon après le lundi et le jeudi matin si possible <br />\r\nA valider avec david<br />\r\nRDV commercial de 2h la cliente étant très mécontente de son ancien prestataire espère trouver la qualité chez nous<br />\r\n','-2',4702,20),(4750,'1',3581,0,3,4,'2008-10-29 16:58:00',0,'Ok pour le vendredi 12h-15h est elle ok ?<br />\r\n','-2',4702,20),(4751,'1',711,811,4,0,'2008-10-27 16:45:00',0,'Mr POGU nous a contacté ce jour pour nous signaler qu\'a partir du vendredi 31/10/08 Mlle LE GALL ferait 14h -17h donc 3h au lieu de 2h','',0,14),(4754,'1',3311,0,3,4,'2008-10-27 19:00:00',0,'pour pierre : musique bizarre a la place de la sonnerie ...<br />\r\nMessage laissé sur répondeur. Je lui ai laissé mon tel au cas ou. (pierre)','-2',2484,20),(4755,'1',3456,0,3,1,'2008-10-31 12:49:00',0,'Non plus de besoins pour le moment','-2',3625,20),(4756,'1',1950,0,4,0,'2008-10-27 17:32:00',0,'MSG pour Kmska abste cette sem poss de remplcement','',0,10),(4757,'1',3449,0,4,4,'2008-10-31 15:56:00',0,'','-2',4347,20),(4758,'1',3025,0,4,0,'2008-10-27 17:39:00',0,'changement d\'intervenante de Brousset à lamouroux','',0,20),(4759,'1',3025,0,4,4,'2008-10-27 17:41:00',0,'','-2',4758,20),(4760,'1',3025,0,4,4,'2008-10-30 15:55:00',0,'ok pour le changement ? <br />\r\nBase horaire 14h-17h','-2',4758,20),(4761,'1',3367,0,3,1,'2008-10-30 17:49:00',0,'Finalement annule la prestation de demain matin la reporte au lundi 03/11 a 14h<br />\r\n','-2',2864,20),(4762,'1',2470,0,4,0,'2008-10-27 18:15:00',0,'','',0,2),(4763,'1',2470,0,4,4,'2008-10-27 18:16:00',0,'Sivathas absente le 28/10 msg laissé pour prévenir la cliente.','-2',4762,2),(4766,'0',2920,910,4,0,'2008-10-28 09:59:00',0,'cliente a prévenu la veille de l\'annulation de la prestation du 29/10. exceptionellement ne sera pas facturé ','',0,21),(4768,'1',3522,0,3,1,'2008-10-28 14:56:00',0,'déjà trouvé un autre prestataire','-2',4313,20),(4851,'1',3235,908,4,0,'2008-10-29 15:22:00',0,'Cliente satisfaite de la prestation d\'après Mlle Le bouedec.<br />\r\npar contre la salariée se fait attaquer par le chat, essaie d\'y retourner encore une fois, mais a peur, donc si ça continue arrête.','',0,14),(4829,'1',3602,0,3,4,'2008-10-29 11:07:00',0,'','-2',4828,20),(5390,'1',3540,0,3,1,'2008-11-14 17:22:00',0,'Sa fille: Non elle n\'est pas là la recontacter vers 18h30<br />\r\n','-2',4428,20),(5363,'0',1729,0,4,0,'2008-11-07 12:31:00',0,'Plusieurs messages sur répondeur si souhaite des remplacements','',0,9),(5364,'0',3550,0,4,0,'2008-11-07 13:53:00',0,'Le 07/11 ol veut annuler le contrat','',0,10),(4782,'1',0,953,7,1,'2008-10-28 12:29:08',0,'Vérification des références','-2',0,31),(4772,'1',0,216,7,1,'2008-10-28 16:23:00',0,'Donner adresse et nom de la personne chez qui elle va demain<br />\r\nC\'est bon rdv demain à 14h30 - 45 après cartier','-2',2944,20),(4773,'0',1592,0,4,0,'2008-10-28 10:44:00',0,'Mess sur Rpdr de MMe RICHOiLEY nous demandant de la rappeler. Pas d\'objet mentionné.','',0,9),(4775,'1',3350,0,1,4,'2008-10-31 11:10:00',0,'','-2',4611,20),(4927,'1',1185,282,4,0,'2008-10-30 16:49:00',0,'APPEL ABSENCE MME FERRERA','',0,10),(4928,'1',0,204,7,0,'2008-10-30 16:54:00',0,'Elle a des nouveaux créneaux de disponible : vendredi 13h45 à 17h30 <br />\r\nmercredi de 11h15 à 14h15<br />\r\nElle prend des congés à noël du lundi 29/12 au lundi 5/01/09 (reprise)<br />\r\nPour la joindre lui téléphoner sur son portable à partir de 14h ou le mardi am chez elle','',0,14),(4776,'1',2101,0,3,1,'2008-11-04 11:15:00',0,'Elle a trouvé un autre prestataire donc plus besoin de nous pour le moment<br />\r\nCourrier AR pour les clés ok le 05/11','-2',3335,20),(4777,'1',3099,0,1,1,'2008-10-31 15:51:00',0,'tout se passe bien<br />\r\ntrès satisfaite','1',2110,20),(4778,'1',3584,0,3,1,'2008-10-31 11:27:00',0,'','-2',4733,20),(4779,'1',3584,0,3,1,'2008-10-27 19:00:00',0,'Brief commercial ok<br />\r\nRdv commercial pris','-2',4733,20),(5794,'1',2245,557,7,0,'2008-11-17 11:30:00',0,'point qualité effectué sur demande du client : cf grille d\'évaluation ; la salariée doit faire un effort au niveau des sanitaires et de l\'organisation pour gagner en efficacité.','',0,9),(5798,'1',3679,0,3,4,'2008-11-18 11:28:00',0,'','-2',5686,20),(5796,'0',3559,934,7,0,'2008-11-20 12:30:00',0,'J\'offre une heure le 13.11<br />\r\nla cliente n\'est pas satisfaite de la presta car rampe non nettoyée + tâches dans l\'escalier + poussière derrière la chaudière dans arrière cuisine + chambre parents et sdb non faite...je lui propose de faire un point qualité','',0,9),(6038,'0',3559,934,5,0,'2008-11-20 17:55:00',0,'suite contrôle qualité effectué le jeudi 20.11, je refais le point avec la cliente et lui explique qu\'en 3h, il est impossible de faire toute la maison (erreur d\'évaluation au départ à la visite client); elle est ok pour enlever une sdb et le bureau et ne faire que les sols dans la buanderie. Sinon très satisfaite de la presta.','',0,9),(5149,'1',2583,0,4,4,'2008-11-07 12:34:00',0,'report de la prestation du 11/11 férié au 12/11 attente retour de barthe également <br />\r\n<br />\r\nNon pas de report','-2',5079,20),(5150,'0',0,964,7,1,'2008-11-04 17:38:00',0,'Vérification des références','-2',0,21),(5083,'1',0,605,7,1,'2008-11-03 17:50:00',0,'Barthe ne se sent pas bien mais elle n\'a pas encore vu de médecin.<br />\r\nEspère pouvoir assurer la prestation de demain chez robert.<br />\r\nNous tient au courant.<br />\r\n','-2',5076,20),(4849,'1',1723,707,7,0,'2008-10-29 14:44:00',0,'Suite au mail de la clt.','',0,10),(4785,'1',2891,794,4,4,'2008-10-28 12:33:00',0,'Message reçu de la cliente, elle souhaite déplacer la prestation de jeudi 30. Message laissé à la cliente: solution à proposer, soit vendredi 13h-15h soit lundi 13h-15h.','-2',4784,2),(4786,'1',2891,794,4,1,'2008-10-28 12:38:00',0,'La cliente à reçu le message, les solutions proposées ne conviennent pas. Voir avec Mme Colaco si elle peut se présenter à 8h-8h15 le jeudi 30 ','-2',4784,2),(4790,'1',828,441,4,0,'2008-10-28 13:52:00',0,'le client annule le 3/11','',0,14),(4791,'1',2077,0,4,0,'2008-10-28 14:00:00',0,'annule la prestation du 31/10<br />\r\n','',0,20),(4792,'1',2077,0,4,1,'2008-10-28 14:00:00',0,'pris en compte mais doit nous faire parvenir un e-mail ou une trace écrite (fax ...) <br />\r\nOk la cliente nous le fait parvenir ','-2',4791,20),(4793,'1',1722,0,4,4,'2008-10-31 12:47:00',0,'','-2',2015,20),(4794,'1',3507,0,3,1,'2008-10-28 19:00:00',0,'Elle met en suspend sa demande. (Ne souhaite plus pour le moment de femme de ménage)','-2',4234,20),(4795,'1',3187,0,1,1,'2008-10-30 15:57:00',0,'Tout se passe très bien.<br />\r\nDe temps en temps elle aimerait faire 1H en plus sur la prestation (pour tout ce qui est poussière)<br />\r\nSinon super satisfaite<br />\r\n','1',2364,20),(4798,'1',3043,0,1,4,'2008-10-29 10:26:00',0,'pas de message','-2',2638,20),(4799,'1',3334,895,7,0,'2008-10-28 14:26:00',0,'G appeler Clt pour refaire le point sur les presta de l\'intervenante. Clt trouve qu\'elle est trop rapide et ne fait pas les choses en détails.\"trop superficielle\". La clt prends les choses en main pour l\'instant.','',0,10),(4800,'1',2932,0,3,1,'2008-10-30 14:41:00',0,'valider avec brousset.<br />\r\nOk','-2',395,20),(4801,'1',1364,898,4,0,'2008-10-28 14:48:00',0,'Mme GUY a téléphoné, elle a fait aujourd\'hui 8h30-12h25 (1h non facturée au client)<br />\r\n<br />\r\nMme MAUTALENT annule la prestation du 4/11/08, souhaite la remplacer par le jeudi 6/11/08 4h au lieu de 3h. Mme GUY ne peut pas, proposer au client le mercredi matin','',0,14),(4802,'1',3522,0,3,4,'2009-02-02 17:03:00',0,'tjs satisfaite de son prestataire','-2',4313,20),(4803,'1',2412,0,1,4,'2008-11-18 13:45:00',0,'','-2',4689,20),(4804,'1',0,763,5,0,'2008-10-28 15:02:00',0,'ne prend pas d\'initiatives','',0,20),(4805,'1',0,763,5,1,'2008-10-31 13:01:00',0,'semaine prochaine hparf donc proposition : gomez - bourroux pour un contrôle et pour que celle-ci apprenne a devancer les attentes des clients et a prendre des initiatives.<br />\r\nPrévoir de la faire venir chemin de la garonne pour 3H<br />\r\n<br />\r\nSoucis, gomez doit faire 30kms pour venir mais elle ne peut pas venir plus de 2h car a d\'autre client','-2',4804,20),(4806,'1',3311,0,3,4,'2008-10-28 15:05:00',0,'pas de message.<br />\r\nRe tenter ce soir (pr pierre) ','-2',2484,20),(4807,'1',3311,0,3,4,'2008-10-30 12:16:00',0,'','-2',2484,20),(17457,'1',4456,1201,1,0,'2009-08-18 18:25:00',0,'Mme Siaudeau a été très satisfaite de la presta assurée par mme Le Bean et souhaiterait poursuivre avec elle si possible','',0,47),(17456,'0',2415,0,4,1,'2009-08-19 13:00:00',0,'souhaite 1H en supplément <br />\r\n','-2',17454,20),(4810,'1',3548,944,7,6,'2008-10-28 15:00:00',0,'suite à mon contrôle, CLT prèsent. Consignes: priorité aux sols (haut et bas) et une fois sur 2 soit salle de bain soit cuisine.','0',4715,10),(5662,'1',1120,0,4,0,'2008-11-14 09:48:00',0,'Mme paumaud abste ce martin 14/11 ok pour Mme Mrtin','',0,10),(5497,'1',1950,864,7,6,'2008-11-06 11:30:00',0,'suite à mon rdv avec la ctl le 30/10/08 pour prendre les consignes,g donné les directives et passé ctrl. Pas vu de prob.','-2',5495,10),(4817,'1',12,0,1,0,'2008-10-28 16:32:00',0,'','',0,2),(4818,'1',12,0,1,4,'2008-10-28 16:32:00',0,'Msg laissé sur fixe pour confirmation passage à 2*4h par sem à partir du 27/10','-2',4817,2),(4819,'1',3597,0,3,0,'2008-10-28 17:01:00',0,'','',0,20),(4820,'1',3597,0,3,1,'2008-10-28 17:01:00',0,'Brief commercial ok<br />\r\nLa cliente veut en parler avec son conjoint avant d\'envisager la mise en place de prestations.<br />\r\nRecontacter en fin de semaine<br />\r\n','-2',4819,20),(4821,'1',3597,0,3,4,'2008-10-31 11:12:00',0,'','-2',4819,20),(4890,'1',3311,0,3,4,'2008-11-05 17:34:00',0,'','-2',2484,20),(4835,'1',3603,0,3,3,'2008-10-29 18:30:00',0,'ok 2h de ménage n\'importe quand le matin à 8h (pour le chien) ','-2',4830,20),(4836,'1',3603,0,3,4,'2008-10-30 12:44:00',0,'pour david (matin impérativement à 8h avant qu\'elle parte sinon le chien ne laisse entrer personne)<br />\r\nle jeudi matin sur le créneau horaire 8h10h ? ok ?','-2',4830,20),(4837,'1',3602,0,3,4,'2008-10-30 12:13:00',0,'','-2',4828,20),(4838,'1',3553,0,3,1,'2008-11-12 12:11:00',0,'Non ne se fera qu\'à partir de janvier.<br />\r\nRe-contacter à ce moment <br />\r\n','-2',4567,20),(28548,'1',5484,0,4,0,'2010-04-26 17:01:00',0,'Cliente informée abs mme Tavares le 14/05','',0,2),(4840,'1',2265,494,7,6,'2008-10-29 12:00:00',0,'Suite au Ctrl clt présente. Presta régler. pas de prob','1',4725,10),(4852,'1',3434,927,4,0,'2008-10-29 16:05:00',0,'Cliente absente les 19 - 24 et 26 novembre 2008<br />\r\naujourd\'hui le 29/10/08 prestation de 13h30 à 16h30','',0,14),(4853,'1',3554,0,3,4,'2008-11-14 15:25:00',0,'Non sont au point mort dans leur recherches.<br />\r\nIls nous contacteront si jamais ils ont besoin de nous.<br />\r\n','-2',4570,20),(4854,'1',3045,0,4,1,'2008-11-04 15:12:00',0,'Non nous envoie le chèque et veut une rupture du contrat pour le moment tant qu\'on ne pourra pas répondre a sa demande le mardi matin ','-2',4521,20),(4855,'1',3581,0,3,1,'2008-10-30 12:46:00',0,'Ok pour 1ère prestation de 9h à 12h demain.<br />\r\nAprès le lundi 9h 12h OK et le jeudi 11h- 14h Ok aussi','-2',4702,20),(4856,'1',3549,944,7,0,'2008-10-31 10:30:00',0,'','-2',0,10),(5039,'1',1122,945,7,0,'2008-11-03 11:00:00',0,'','-2',0,10),(4858,'1',3043,0,1,4,'2008-10-30 12:24:00',0,'Pas de message.<br />\r\n','-2',2638,20),(4859,'1',3029,0,3,4,'2008-11-06 16:32:00',0,'clôturer si rien <br />\r\ntoujours rép pas de retour ','-2',575,20),(4860,'1',3458,0,3,4,'2008-11-04 16:23:00',0,'','-2',3629,20),(4861,'0',0,657,6,0,'2008-10-29 17:17:00',0,'CONGÉ MATERNITE DU 1 SEPTEMBRE AU 22/12/2008 <br />\r\nD\'UN COMMUN ACCORD RETOUR LE 05/01/2009 ','',0,10),(4862,'1',1874,0,4,0,'2008-10-29 17:41:00',0,'fin des prestation avec bourroux','',0,20),(4863,'1',1874,0,4,4,'2008-10-29 17:42:00',0,'','-2',4862,20),(4864,'1',1874,0,4,4,'2008-10-31 16:00:00',0,'','-2',4862,20),(4866,'1',2321,0,1,0,'2008-10-29 18:56:00',0,'','',0,2),(4867,'1',2321,0,1,1,'2008-11-05 11:00:00',1,'Rappeler le client pour proposer nvelle intervenante. Souhaite qq qui fasse bien les poussières (bcp de bibelots) mais pas repassage','-2',4866,2),(4868,'1',109,0,4,0,'2008-10-29 18:40:00',0,'','',0,2),(4869,'1',109,0,4,4,'2008-10-29 18:40:00',0,'Msg laissé sur port client pour prévenir absence mme Sivathas le 31/10','-2',4868,2),(4870,'0',0,457,4,0,'2008-10-29 22:09:00',0,'','',0,9),(6764,'1',3662,0,1,0,'2008-12-04 17:59:00',0,'rdv devant chez le client pour mise en place le 08/12 à 9h15','',0,9),(4875,'1',2308,0,4,0,'2008-10-30 08:47:00',0,'Elle ne peux arriver ché MMe Jandot avant 8h45 car dépose son fils à la créche. Cliente part de ché elle à 8h 30. <br />\r\nTrouver kelk\'1 qui pe se préésenter avt à 8h 30.<br />\r\nPresta du 23 et du 30 n\'ont pas eu lieu','',0,10),(5079,'1',2583,0,4,0,'2008-11-03 17:44:00',0,'arrêt maladie barthe','',0,20),(5080,'1',835,165,7,0,'2008-11-03 17:43:00',0,'Elle nous prévient que Mr CHARRON est décédé.<br />\r\nElle prend en vacance la semaine du 22 au 28/12/08','',0,14),(4876,'1',1058,0,4,0,'2008-10-30 09:44:00',0,'Presta du 30 décalé de 10 à 14h mess Beaumont à 9h','',0,10),(4877,'1',0,905,4,0,'2008-10-30 10:19:00',0,'report de la prestation de dupuy','',0,20),(4878,'1',0,905,4,4,'2008-10-30 10:10:00',0,'','-2',4877,20),(4879,'1',0,905,4,1,'2008-10-30 12:06:00',0,'ok a eu les infos <br />\r\nfaire parvenir plan<br />\r\n','-2',4877,20),(4880,'1',2810,273,4,0,'2008-10-30 10:30:00',0,'PRESTA DU 31/10/08 SERA DE 2 H deman mme Pont','',0,10),(5725,'0',0,600,7,1,'2010-05-02 08:50:00',1,'Faire point Mme EL AMJED si prolongation congés parentale ou si reprise le12.05.2010','-2',3171,9),(4881,'1',3238,475,5,0,'2008-10-30 10:49:00',0,'N\'est pas satisfait...<br />\r\nSouhaite en changer ou qu\'un point soit fait avec elle sur place pour les améliorations.','',0,14),(5709,'0',1371,0,4,0,'2008-11-14 14:37:00',0,' le 14/11 Fourcade abste grand mére malade','',0,10),(5312,'1',2985,0,4,1,'2008-11-06 17:35:00',0,'Non souhaite un report au jeudi après midi si possible','-2',5311,20),(4884,'0',3610,0,1,0,'2008-10-30 11:32:00',0,'cliente satisfaite de la presta de mme calka de repassage','',0,9),(5953,'1',2233,165,4,0,'2008-11-19 13:16:00',0,'mail de Mme Chapelle<br />\r\n\"Hier j’ai eu un léger retard chez Mr et Mme Tissier, comme celui-ci était prévisible, je les avais prévenus la veille. Je suis intervenue de 13 h 50 à 17 h 50.<br />\r\nPour des raisons personnelles, je dois prendre une journée de congé le 1 er décembre. Vous trouverez en pièce jointe ma demande. <br />\r\nCordialement <br />\r\nValérie Chapelle \"<br />\r\n','',0,14),(4886,'1',0,733,4,0,'2008-10-30 11:54:00',0,'nouvelle prestation 2h ','',0,20),(4887,'1',0,733,4,1,'2008-10-30 11:54:00',0,'non ne préfère pas car trop fatigué après le vendredi','-2',4886,20),(4888,'1',2942,253,4,0,'2008-10-30 12:08:00',0,'a annuler la prestation de demain','',0,14),(4889,'1',3602,0,3,1,'2008-10-30 19:00:00',0,'Vient d\'une association.<br />\r\nA vu le site.<br />\r\nAssez confus : est deja chez quelqu\'un avec un prix plus attrayant. (pourquoi nous avoir aplé dans ce cas la?)','-2',4828,20),(4891,'1',3043,0,1,1,'2008-10-31 10:42:00',0,'Elle a encore 1 semaine de délai avant que nous fassions parvenir son dossier au service contentieux','-2',2638,20),(4892,'1',3603,0,3,4,'2008-10-30 17:11:00',0,'','-2',4830,20),(4893,'1',3581,0,3,1,'2008-10-31 13:00:00',0,'Ok satisfaite de david pour le moment pas de problème tout s\'est bien passé.<br />\r\nPlanification de la prochaine prestation le jeudi 13 novembre (retour de congés)','-2',4702,20),(20940,'1',5218,678,7,0,'2009-11-16 17:03:00',0,'','',0,10),(20941,'1',5218,678,7,5,'2009-11-16 17:04:00',0,'1er suivi pour faire point sur presta.réponse clt le 16/11 20h38 :Bonsoir,<br />\r\nla prestation s\'est plutôt bien passée hormis quelques lumières restées allumées et la porte non verrouillée.<br />\r\nJe lui ai mis tout cela dans le carnet de liaison : à vérifier jeudi prochain;<br />\r\n','1',20940,10),(20942,'0',5334,0,4,0,'2009-11-16 17:06:00',0,'16.11: Clte avait laissé 1 mess sur rpdr pour avoir 2h/sem.<br />\r\n16.11: VA a laissé 1 mess à la clte.<br />\r\n16.11: La clte a rappelé. Elle a reçu 200.00€ de cesu état. Fait le point avec son mari et ns rappellera si besoin.<br />\r\n23.11/ A trouvé 1 autre presta de service moins cher que M&C','',0,9),(4897,'0',0,854,7,0,'2008-10-30 13:07:00',0,'je l\'informe qu\'elle doit être plus régulière dans le télépointage ; elle va faire des efforts pour ne pas oublier','',0,9),(4898,'1',3509,0,3,1,'2008-10-31 12:38:00',0,'Globalement la prestation s\'est bien passé<br />\r\nL\'intervenante a été un peu lente mais c\'est normal pour la 1ère fois.<br />\r\nOk pour la base 9h-12h.<br />\r\n','-2',4242,20),(4899,'0',0,957,7,1,'2008-10-30 13:45:31',0,'Vérification des références','-2',0,44),(4900,'0',0,957,7,1,'2008-10-30 15:00:00',1,'','-2',4899,44),(4901,'1',3429,0,3,4,'2008-11-07 13:47:00',0,'','-2',3387,20),(4902,'0',0,958,7,1,'2008-10-30 14:17:31',0,'Vérification des références','-2',0,44),(4903,'0',0,958,7,1,'2008-10-30 15:00:00',1,'','-2',4902,44),(4904,'1',3509,950,5,0,'2008-10-30 14:37:00',0,'Casse d\'un cendrier sur la prestation','',0,20),(4906,'0',0,1133,7,1,'2008-10-30 15:00:00',0,'','-2',4905,19),(4907,'1',0,859,4,0,'2008-10-30 14:50:00',0,'venir demain une fois la prestation terminé ','',0,20),(4908,'1',2301,908,4,0,'2008-10-30 14:53:00',0,'Intervention de Mlle LE BOUEDEC le mercredi 5 et mercredi 12 novembre 2008 de 14h30 à 17h30<br />\r\nCliente présente','',0,14),(4909,'1',0,859,4,4,'2008-10-30 15:00:00',0,'','-2',4907,20),(5791,'1',3621,0,3,1,'2008-11-17 15:55:00',0,'Le pere est ok pour une prestation de 4H. Veut quelque chose de complet pour un état des lieux parfait.(volet pvc, portes, placard ...)<br />\r\n<br />\r\n','-2',5001,20),(4915,'1',3614,0,3,1,'2008-10-30 15:10:00',0,'Brief commercial OK<br />\r\nPas pris de rdv commerciaux compare avec la concurrence.<br />\r\nLa cliente est très directive, elle sait ce qu\'elle veut.<br />\r\nLa recontacter courant de la semaine prochaine (jeudi)','-2',4914,20),(4914,'1',3614,0,3,0,'2008-10-30 15:42:00',0,'Devis pour 3H par semaine','',0,20),(4916,'1',3614,0,3,4,'2008-11-06 14:25:00',0,'','-2',4914,20),(4917,'1',3025,0,4,4,'2008-10-31 15:45:00',0,'','-2',4758,20),(4929,'1',2749,0,5,4,'2008-11-13 17:40:00',0,'','-2',3355,20),(4930,'1',3077,0,3,1,'2008-11-03 11:07:00',0,'non pas pour le moment, la demande est suspendu pour le moment ','-2',627,20),(4931,'1',3603,0,3,1,'2008-10-31 10:48:00',0,'Pour le moment n\'a pas encore fait son choix parmis les concurrents.<br />\r\nElle nous recontacte début de semaine prochaine pour faire le point et si elle nous a choisi ou non.<br />\r\nLe démarrage des prestations du coup serait la semaine suivante.<br />\r\n','-2',4830,20),(4932,'0',2995,768,7,0,'2008-11-03 12:00:00',0,'','-2',0,21),(4933,'0',2995,768,7,6,'2008-11-03 12:00:00',1,'','1',4932,21),(4936,'0',2679,712,7,0,'2008-11-06 11:00:00',0,'','-2',0,21),(4938,'0',3345,903,7,0,'2008-11-13 12:00:00',0,'','-2',0,21),(4940,'1',3238,475,4,0,'2008-10-30 17:35:00',0,'Message pour lui proposer le vendredi am Mme TARHAOUI de 13h30 à 16h30<br />\r\nRe message le 3/11/08','',0,14),(4941,'1',1189,0,1,0,'2008-10-30 18:53:00',0,'','',0,2),(4942,'1',1189,0,1,4,'2008-10-30 18:53:00',0,'Msg laissé sur port cliente pour reprise presta. <br />\r\nProposition : mme Berradja lundi 13h-16h','-2',4941,2),(4943,'0',0,451,4,0,'2008-10-31 08:19:00',0,'souhaite plus d\'heures. Voir si mémoune pourrait décaler les presta car bloque emploi du tps. Ses dispo :<br />\r\nmardi am après tondut<br />\r\njeudi après veyrat<br />\r\nvendredi après candon','',0,9),(4944,'1',3326,918,7,0,'2008-10-31 08:22:00',0,'pas de pointage possible chez michel ','',0,9),(4945,'0',1590,918,7,0,'2008-10-31 08:23:00',0,'pas de pointage possible chez raymond','',0,9),(4946,'0',828,0,4,0,'2008-10-31 09:21:00',0,'Mme Daniel n\'a fait que 3h30 le 28/10','',0,14),(4947,'1',3532,451,1,0,'2008-11-06 09:45:00',0,'1er point qualité effectué ce jour : la cliente est très satisfaite du travail effectué.','',0,9),(5139,'1',3493,0,4,0,'2008-11-04 14:57:00',0,'l\'intervenante s\'est arrangée pour aller chez chabrol jeudi matin au lieu de jeudi am','',0,9),(4949,'1',1055,109,4,0,'2008-10-31 10:25:00',0,'Proposer un remplacement du 11 nov au jeudi à la cliente<br />\r\nMessage le 3/11/08 pour proposer le remplacement','',0,14),(4951,'1',3616,0,3,0,'2008-10-31 10:26:00',0,'Devis pour 4H','',0,20),(4952,'1',3616,0,3,1,'2008-10-31 10:27:00',0,'Est occupé, la recontacter dans 30mn','-2',4951,20),(4953,'1',3406,927,4,0,'2008-10-31 14:26:00',0,'Mme Tarhaoui absente ce matin - Client prévenu mais pas content \"ça commence...\"<br />\r\n<br />\r\nVeut conserver désormais le mardi matin... déplacer Steininger au lundi matin','',0,14),(4955,'1',3616,0,3,1,'2008-10-31 11:00:00',0,'Secteur trop éloigné (après carbonne) pas d\'intervenante disponible.<br />\r\nCependant a eu le brief commercial.<br />\r\nEtait ok pour un rdv mais vu que personne de disponible ...','-2',4951,20),(6953,'0',3608,997,1,0,'2008-12-09 13:39:00',0,'point qualité ok : client satisfait','',0,9),(4994,'1',0,877,7,1,'2008-11-03 09:58:31',0,'Rappel de la visite médicale','-2',0,20),(4958,'1',3043,0,1,1,'2008-11-04 11:52:00',0,'pas de message','-2',2638,20),(4959,'1',3603,0,3,1,'2008-11-05 11:55:00',0,'Non elle ne nous a pas choisi','-2',4830,20),(5082,'1',2583,0,4,4,'2008-11-04 17:25:00',0,'','-2',5079,20),(5084,'1',0,605,7,1,'2008-11-04 11:30:00',0,'Elle dit qu\'elle veut travailler et qu\'elle ne peut pas être mise en arrêt cependant elle n\'a pas assuré les prestations de chez Mr Barreau, Mr Robert.<br />\r\n ','-2',5076,20),(4962,'1',2632,0,4,1,'2008-11-03 14:02:00',0,'Mme Murari est très mécontente.<br />\r\nElle veut rompre le contrat car les prestations ne sont pas faites et n\'a pas de remplacement.<br />\r\nDe plus estime être averti a la dernière minute donc n\'apprécie pas.<br />\r\nDécalage de la prestation au mercredi exceptionnellement ok.<br />\r\n','-1',4696,20),(4963,'1',3350,0,1,4,'2008-11-05 14:16:00',0,'','-2',4611,20),(4964,'1',3597,0,3,1,'2008-11-03 14:46:00',0,'La cliente est occupé, plutôt la recontacter demain même heure','-2',4819,20),(5130,'1',3626,0,3,5,'2008-11-05 12:08:00',0,'Pas le secteur<br />\r\nTrop éloigné','-2',5128,20),(4967,'0',0,438,7,0,'2008-10-31 11:53:00',0,'corinne sera arrêtée du 12.11 au 26.11 minimum/ faire le point sur sa reprise.<br />\r\nArrêt prolongé d\'1 sem. jusqu\'au 28/11/08.<br />\r\nArrêt prolongé jusqu\'au 05.12','',0,9),(4997,'0',3322,719,4,0,'2008-11-03 10:33:00',0,'Appel ce jour cliente pour augmenter temps de prestation de 2h30 à 3h00 à partir du 6/11/08.','',0,9),(4988,'1',2887,0,4,0,'2008-10-31 16:43:00',0,'annulation des presta du 23 et 30 dec','',0,10),(4970,'1',3509,0,5,1,'2008-10-31 12:36:00',0,'Non qu\'elle n\'en tienne pas compte car ce cendrier appartenait au père du client. <br />\r\nNe pense pas pouvoir retrouver le même.<br />\r\nLaisser tomber<br />\r\n','-2',4904,20),(4971,'1',3581,0,1,0,'2008-10-10 12:43:00',0,'satisfaction?<br />\r\n','',0,20),(4972,'1',3581,0,1,4,'2008-11-20 15:21:00',0,'','-2',4971,20),(4973,'1',2431,0,1,4,'2008-11-06 13:59:00',0,'','-2',4419,20),(4974,'1',1722,0,4,4,'2008-11-10 15:00:00',0,'pour le 14/11 (a cause du 11/11) décalage horaire','-2',2015,20),(5172,'0',0,965,7,1,'2008-11-05 12:17:39',0,'Vérification des références','-2',0,27),(5174,'1',3201,413,7,0,'2008-11-05 11:00:00',0,'','-2',0,2),(5175,'1',3201,413,7,6,'2008-11-05 11:00:00',0,'Elle travaille bien.','-2',5174,2),(5124,'0',1762,0,5,0,'2008-11-13 13:38:00',0,'21/11 Point avec la cliente. Elle a acheté 1 nouvel aspirateur. La cliente m\'a dit qu\'elle était satisfaite de MmE N\'DOUO; Détails : elle n\'a pas vidé le lave-vaisselle, et a lavé la vaiselle sale à la main! + n\'a pas vider poubelles sdb+papiers. Atn en nettoyant la table en vitre (utiliser le produit vitre).<br />\r\n','',0,9),(5125,'1',1055,109,4,0,'2008-11-04 13:42:00',0,'Mme MATONDO a téléphoné, elle ne peut pas aller chez Mr JAAFAR aujourd\'hui. Elle propose d\'y aller demain.<br />\r\nTel à la cliente, elle ne peut pas demain. <br />\r\nProposer à la cliente jeudi 6/11 de 14h à 16h<br />\r\net jeudi 13/11/08 de 9h à 11h','',0,14),(5440,'1',2549,0,1,1,'2009-02-02 11:04:00',0,'non rép direct. Pas de message<br />\r\n','-2',547,20),(4978,'1',153,0,1,0,'2008-10-31 14:16:00',0,'','',0,2),(4979,'1',153,0,1,4,'2008-10-31 14:16:00',0,'Msg laissé sur port client pour mise en place presta mardi 9h30-11h30 avec mme Ebo à partir du 04/11','-2',4978,2),(4980,'1',3547,0,4,0,'2008-10-31 15:37:00',0,' le 31 OK pour Rv merc à 12h 30 pour remises des cléfs pour début presta vendredi 7 à 14h','',0,10),(4982,'1',0,680,7,1,'2008-11-04 12:30:00',0,'ok présente lors de l\'entretien<br />\r\nsigné avenant au contrat<br />\r\ncompris globalement pourquoi elle était là','-2',4173,20),(4984,'1',1122,0,4,0,'2008-10-31 15:51:00',0,'LE 3110 OK pour début des presta le 03/11 à 9h avec cortes et jeudi de 13h à 17h','',0,10),(4985,'1',1874,0,4,1,'2008-11-05 17:07:00',0,'Aimerait bien qu\'on lui retrouve quelqu\'un.<br />\r\nRien dit.<br />\r\nFaire point début de semaine prochaine. Renvoyer les clés prochainement<br />\r\n','-2',4862,20),(4986,'1',3540,0,3,4,'2008-11-05 17:32:00',0,'','-2',4428,20),(4987,'1',3602,0,3,4,'2008-10-31 16:07:00',1,'il y a 0.50ct de différence avec son prestataire actuelle donc pour elle pas de raisons de changer','-2',4828,20),(4989,'1',2085,0,1,0,'2008-10-31 17:10:00',0,'','',0,2),(4990,'1',2085,153,1,1,'2008-10-31 17:11:00',0,'Mme Alloun doit arriver à 16h00 et repartir à 18h00 précise. Le vendredi soir la cliente ne souhaite pas trouver la femme de ménage encore chez elle à 18h30. Pb de retard en début de presta.','-1',4989,2),(4991,'0',0,963,7,1,'2008-11-01 15:10:16',0,'Vérification des références','-2',0,44),(4992,'0',0,963,7,1,'2008-11-01 15:00:00',1,'','-2',4991,44),(4993,'1',1650,253,4,0,'2008-11-03 09:02:00',0,'Absente aujourd\'hui : enfant malade','',0,14),(5085,'0',3462,0,4,0,'2008-11-03 17:52:00',0,'Prévenir qu\'on était toujours en recrutement.<br />\r\nLe bus 92 passe juste devant chez lui. ou la gare de Thouaré','',0,14),(5086,'0',3407,0,4,0,'2008-11-03 18:12:00',0,'Souhaite toujours quelqu\'un, la tenir inforé du recrutement par rapport au test de vendredi','',0,14),(5438,'1',3407,968,4,0,'2008-11-10 14:12:00',0,'Mme HERVE : 1ere prestation le jeudi 13/11/08 de 14h à 16h, puis régulièrement','',0,14),(5001,'1',3621,0,3,0,'2008-11-03 11:01:00',0,'prestation ponctuelle','',0,20),(5002,'1',3621,0,3,4,'2008-11-03 11:02:00',1,'','-2',5001,20),(5003,'1',3621,0,3,4,'2008-11-04 11:04:00',0,'','-2',5001,20),(5005,'1',2464,0,4,1,'2008-11-03 11:10:00',0,'Non collègue, recontacter en début d\'après midi','-2',5004,20),(5006,'1',2464,0,4,1,'2008-11-03 13:07:00',0,'veut un remplacement, <br />\r\nveut pouvoir compter sur quelqu\'un lundi prochain','-2',5004,20),(5564,'1',0,789,7,0,'2008-11-12 14:14:00',0,'','',0,20),(5565,'1',0,789,7,4,'2008-11-12 14:14:00',0,'modif planning<br />\r\n','-2',5564,20),(5567,'1',2245,0,4,0,'2008-11-12 14:34:00',0,'Cliente m\'a fait part que Melle HAMMAN n\'aurait pas fait le temps de la prestation.<br />\r\nContrôler sur télépointage = pas de pointage effectué ce jour là (3/11/08).','',0,9),(5573,'1',3518,0,3,4,'2008-11-13 17:50:00',0,'','-2',4271,20),(5009,'1',2752,0,4,0,'2008-11-03 13:00:00',0,'sintas en arrêt maladie ','',0,20),(5010,'1',2752,0,4,4,'2008-11-03 13:01:00',1,'','-2',5009,20),(18160,'0',4914,0,3,0,'2009-08-31 15:22:00',0,'FINALEMENT LEUR FEMME DE MENAGE QUI DEVAIT PRENDRE UN CONGE MATERNITE REVIENT TRAVAILLER : ils annulent le rdv','',0,9),(18162,'1',1657,848,7,0,'2009-08-31 15:35:00',0,'','',0,10),(5012,'1',1325,0,4,4,'2008-11-03 13:25:00',0,'Msg laissé sur port cliente por déplacer presta du 06/11 au 05/11 (Coulibaly rdv préfecture)','-2',4352,2),(5013,'1',2464,0,4,1,'2008-11-05 16:48:00',0,'A réussi a s\'arranger de son côté et donc reprise des prestations lundi prochain avec barthe','-2',5004,20),(5014,'1',0,877,7,1,'2008-11-03 13:55:00',0,'Ok prévenue pour la visité médicale, celle-ci aura lieu le 05 novembre à 10h30','-2',4282,20),(5015,'0',3237,0,1,0,'2008-11-03 14:11:00',0,'Prévenue qu\'on était toujours en recrutement, elle attend de nos nouvelles vendredi 7/11/08 pour savoir si test de vendredi ok.','',0,14),(5016,'1',3367,0,3,1,'2008-11-03 14:14:00',0,'Finalement annule la prestation de ce jour (appel a 14h pour 14h ... à voir avec l\'intervenante qui est déjà sur place)','-2',2864,20),(5017,'1',3367,0,3,4,'2008-11-04 14:30:00',0,'Suivi satisfaction + prochaine intervention vendredi<br />\r\n','-2',2864,20),(5119,'0',3082,0,4,0,'2008-11-04 12:38:00',0,'pas de presta ce jour pour cause de grève des bus : je laisse un message à la cliente pour lui proposer un remplacement le jeudi matin à la place de cottret','',0,9),(5019,'1',2867,898,4,0,'2008-11-03 14:17:00',0,'Elle a fait 30 mn en plus (vu avec olivier car heure de son contrat pas pleine) <br />\r\nElle a oublié de pointer chez Blondel et Louis semaine 44','',0,14),(5021,'1',3597,0,3,1,'2008-11-04 14:17:00',0,'Ok rdv commercial pris ','-2',4819,20),(5022,'1',2752,0,4,1,'2008-11-03 13:20:00',0,'Souhaite un remplacement même de 2h cette semaine','-2',5009,20),(5023,'1',2752,0,4,1,'2008-11-06 14:10:00',0,'Sa fille au téléphone : Pas de remplacement pour cette semaine mais semaine prochaine ok pour reprise ','-2',5009,20),(5024,'1',3033,0,3,4,'2008-11-06 14:13:00',0,'','-2',576,20),(5025,'1',2642,0,4,0,'2008-11-03 15:03:00',0,' Le 03/11 15h 08 appel client Mme Brahmi ne fait jamais toute les heures elle part tjrs avt l\'heure client demande chgment FDM','',0,10),(5026,'1',3025,0,1,0,'2008-11-06 15:16:00',0,'','',0,20),(5027,'1',3025,0,1,4,'2008-11-07 18:00:00',0,'Pas de message','-2',5026,20),(5028,'1',3007,370,4,0,'2008-11-03 15:18:00',0,'Tenue informée arrêt de travail de Mme BOIVINEAU semaine 45','',0,14),(5029,'1',1571,370,4,0,'2008-11-03 15:19:00',0,'Prévenue arrêt de travail de Mme BOIVINEAU semaine 45','',0,14),(5030,'1',1570,370,4,0,'2008-11-03 15:20:00',0,'Prévenue arrêt de travail de Mme BOIVINEAU semaine 45','',0,14),(5031,'0',0,651,7,0,'2008-11-03 15:31:00',0,'est-ce qu\'on cotise pour l\'aide au logement? Non','',0,14),(5213,'1',3643,0,3,0,'2008-11-05 16:53:00',0,'Devis 2H semaine<br />\r\n','',0,20),(5033,'0',1979,0,4,0,'2008-11-03 15:51:00',0,'A annulé la prestation du 4/11...','',0,14),(5034,'1',3477,516,7,0,'2008-11-03 15:58:00',0,'Elle a besoin qu\'on envoie une attestation pour la SECU pour son arrêt.<br />\r\nElle interviendra chez Mme BOURY cette semaine','',0,14),(5442,'0',3660,0,1,0,'2008-11-10 14:47:00',0,'Priorité la salle de bain (baignoire ponctuelle)<br />\r\nSols aspirateur','',0,14),(5037,'1',3439,895,7,5,'2008-11-03 16:13:00',0,'Suite à la mise en place de la prest avec interv. G laissé uun mail à la clt le 30/10/08 pour faire le point sur la presta. Clt répondue le 31/10/08. Plus de prob pour le moment. ','0',4727,10),(5046,'1',1122,945,7,6,'2008-11-03 16:25:00',0,'clt presente au ctrl pas d prob.','1',5039,10),(5041,'1',869,678,7,0,'2008-11-03 11:30:00',0,'','-2',0,10),(5043,'1',3607,678,7,0,'2008-11-03 11:30:00',0,'','-2',0,10),(5045,'1',3607,678,7,6,'2008-11-03 11:30:00',0,'clt presente. revoir interv ds qlq sem.','0',5043,10),(5047,'1',3580,945,7,0,'2008-11-04 15:00:00',0,'','-2',0,10),(5559,'1',1312,945,7,6,'2008-11-06 10:30:00',0,'','-2',5053,10),(5553,'1',2114,945,7,0,'2008-11-05 15:00:00',0,'suite au ctrl pas de prob.','',0,10),(5053,'1',1312,945,7,0,'2008-11-06 10:30:00',0,'','',0,10),(5606,'1',3442,945,7,6,'2008-11-07 10:12:00',0,'Suite au ctrl presta TB.','-2',5055,10),(5057,'1',2067,453,7,6,'2008-09-22 09:00:00',0,'Vu les probs avec l\'interv.','-2',3180,10),(5060,'1',3275,843,7,6,'2008-10-23 14:00:00',0,'suite à l\'appel clt. prob de repassage. prob règler.','-2',2922,10),(5061,'1',0,569,7,6,'2008-10-27 10:30:00',0,'clt présente pas de prob.','1',4586,10),(5062,'1',3494,569,7,6,'2008-11-23 10:30:00',0,'clt présente pas de prob','1',4586,10),(5063,'1',2061,0,4,0,'2008-11-03 17:29:00',0,'arrêt maladie sintas','',0,20),(5064,'1',2061,0,4,4,'2008-11-03 17:30:00',1,'','-2',5063,20),(5065,'1',2061,0,4,4,'2008-11-04 14:38:00',0,'Suite à son message sur répondeur signifiant : qu\'elle voulait un report le jeudi matin avec sintas sinon rien du tout on lui dit que visiblement on annule la prestation et reprise normalement le mardi d\'après ','-2',5063,20),(5066,'1',2539,0,4,0,'2008-11-03 17:30:00',0,'arrêt maladie sintas','',0,20),(5067,'1',2539,0,4,1,'2008-11-03 17:30:00',0,'non préfère laisser tomber pas de remplacement, elle viendra faire la prestation la semaine prochaine','-2',5066,20),(5068,'1',1218,204,4,0,'2008-11-03 17:33:00',0,'Elle interviendra chez Mme MARET le vendredi 14/11/08 AM en remplacement du 11/11/08','',0,14),(5069,'1',3310,0,4,0,'2008-11-03 17:34:00',0,'arrêt maladie sintas','',0,20),(5070,'1',3310,0,4,4,'2008-11-03 17:34:00',0,'','-2',5069,20),(5071,'1',3310,0,4,1,'2008-11-04 16:30:00',0,'Ell est ok pour annuler la prestation cette fois ci','-2',5069,20),(5073,'1',3374,0,4,4,'2008-11-03 17:35:00',1,'','-2',5072,20),(5074,'1',3374,0,4,4,'2008-11-04 16:33:00',0,'','-2',5072,20),(5075,'1',693,253,4,0,'2008-11-03 17:37:00',0,'Message pour prévenir absence de Mme MASURAIS le lundi 10/11/08 car congés','',0,14),(5076,'1',0,605,7,0,'2008-11-03 17:41:00',0,'en arrêt','',0,20),(5077,'1',0,605,7,1,'2008-11-03 12:42:00',0,'','-2',5076,20),(5078,'1',0,605,7,4,'2008-11-03 17:42:00',0,'','-2',5076,20),(5092,'1',0,728,4,4,'2008-11-04 10:18:00',1,'','-2',5091,20),(5093,'1',0,728,4,1,'2008-11-04 11:24:00',0,'Ok pour les prestations. A coté de chez elle donc parfait<br />\r\n','-2',5091,20),(5094,'0',3464,352,4,0,'2008-11-04 10:25:00',0,'Suite greves TAM Mme AKEVA ne peut pas faire la prestation. La cliente souhaite 1 remplacement cette semaine.<br />\r\nMme AKEVA = pas possible. Porposer Mme RUBIO mercerdi 5/11 de 9h à 11h.Mme RUBIO ok.','',0,9),(5128,'1',3626,0,3,0,'2008-11-04 14:07:00',0,'devis 2h semaine','',0,20),(5096,'1',1049,199,4,0,'2008-11-04 10:27:00',0,'message répondeur pour confirmer remplacement du 11.11 le jeudi 13 avec khounlotham 2h','',0,9),(5284,'1',1207,370,4,0,'2008-11-06 14:32:00',0,'Annule lundi prochain','',0,14),(5285,'1',98,0,1,0,'2008-11-06 14:32:00',0,'','',0,2),(5286,'1',98,0,1,4,'2008-11-06 14:33:00',0,'Msg laissé sur port cliente pour faire un point sur le travail et les H de mme Sivathas (suite atoocall Madame SORREL-BOULINEAU valérie Souhaite que vous la rappeliez très rapidement car elle est mécontente des services de la femme de ménage - Elle \"commençe à en avoir assez\" a t\'elle dit .....La femme de ménage ne fait pas complètement ses heures - Appel reçu le jeudi 6 novembre 2008 à 12:04)<br />\r\n','-2',5285,2),(5098,'1',3582,940,4,0,'2008-11-04 10:33:00',0,'J APPELLE LE CLIENT POUR L INFORMER QUE L INTERVENANTE AZOUI NE SUPPORTE PAS LES CHIENS / METTE EN PLACE UNE REMPLACANTE LE MARDI 18.11','',0,9),(6122,'0',2110,0,4,0,'2008-11-24 13:25:00',0,'Ne pas mettre DA CRUZ en remplacement','',0,14),(5126,'1',573,67,4,0,'2008-11-04 13:52:00',0,'Mme ALLIOT n\'a pas pu faire prestation aujourd\'hui car l\'eau était coupé à cause des travaux.<br />\r\nElle va voir avec les clients si elle repasse dans la semaine.','',0,14),(5127,'0',0,67,4,0,'2008-11-04 13:55:00',0,'Elle refuse de pointer apparemment elle a vu avec toi, donc toujours revérifier son planning envoyé par internet','',0,14),(5102,'1',3623,0,3,0,'2008-11-04 10:52:00',0,'devis 2h semaine','',0,20),(5103,'1',3623,0,3,4,'2008-11-04 10:52:00',0,'','-2',5102,20),(5104,'1',3623,0,3,1,'2008-11-05 17:50:00',0,'brief commercial ok<br />\r\nrdv commercial pris ','-2',5102,20),(5105,'1',3621,0,3,4,'2008-11-06 11:14:00',1,'','-2',5001,20),(5106,'1',3584,0,3,1,'2008-11-05 18:02:00',0,'Ok prestation le mardi après midi avec sabri a partir du 18/11 sinon prestation ce mercredi avec brousset le 12/11 ? a valider <br />\r\n','-2',4733,20),(5107,'1',0,605,7,4,'2008-11-05 15:46:00',0,'','-2',5076,20),(15040,'1',2458,0,4,0,'2009-06-11 08:16:00',0,'Msg laissé sur port cliente pour informer de l\'abs de mme Njangue ce jour','',0,2),(5110,'1',3147,0,4,0,'2008-11-04 11:37:00',0,'','',0,2),(5111,'1',3147,0,4,4,'2008-11-04 11:37:00',0,'Msg laissé sur port cliente pour rattraper presta du 11/11','-2',5110,2),(5669,'1',2358,0,5,0,'2008-11-14 10:14:00',0,'hawari fils malade ne pourra pas assurer les prestations','',0,20),(5670,'1',2358,0,5,1,'2008-11-14 10:15:00',0,'conjoint: aurait aimé être prévenu avant.<br />\r\nPrévenu que agence n\'ouvre que à 10H <br />\r\nNous recontacte si report des prestations.<br />\r\n','-2',5669,20),(5373,'1',1108,0,4,1,'2008-11-12 15:01:00',0,'facture faire avoir<br />\r\nprestation du 09/10 3.50 au lieu de 3<br />\r\nprestation du 14/10 5.00 au lieu de 4<br />\r\n<br />\r\n<br />\r\nOK AVOIR DE 27€ courrier ok<br />\r\n','-2',5371,20),(5114,'1',3043,0,1,4,'2008-11-06 11:11:00',0,'pas de message','-2',2638,20),(5115,'1',2503,0,4,0,'2008-11-04 11:56:00',0,'Presta du 11 reportée au 14 presta du 18 annulée','',0,10),(6261,'1',0,216,7,0,'2008-11-25 17:23:00',0,'mise au point planning <br />\r\n','',0,20),(5116,'1',1721,0,7,1,'2008-11-04 12:03:00',0,'Nous préviendra quand devra mettre fin aux prestations, attend une réponse du crédit agricole auprès duquel il a déposé un dossier.<br />\r\n','-2',4699,20),(5118,'1',2417,0,1,4,'2008-11-10 14:22:00',0,'Abandon car trop de tentative sans retoru (aussi bien fixe que portable )<br />\r\n<br />\r\nSi pas de problème doit être satisfaite sinon nous aurait déjà contacté depuis longtemps<br />\r\n','-2',876,20),(5121,'1',2785,719,4,0,'2008-11-04 12:51:00',0,'Cliente a laissé 1 mess. rpdr demandant à ce qu\'on la rappelle en fin de journée vers 19h pour des annulations.<br />\r\nAnnul 11/11 et 18/11. Presta supp le 24/11.<br />\r\nDéménage. Nouvelle adresse début décembre','',0,9),(5132,'1',3597,0,3,3,'2008-11-12 19:30:00',0,'Ok RDV commercial, 100 m², sol, toilettes, sdb, chambre et salle à manger <br />\r\nVeut 2H pour gros du ménage<br />\r\nLundi AM ou Mardi AM<br />\r\n','-2',4819,20),(5133,'0',0,131,4,0,'2008-11-04 14:17:00',0,'Elle prend du 22 au 28 décembre 2008<br />\r\n<br />\r\nSinon t\'es tu occupé de son arrêt de travail???<br />\r\n<br />\r\nElle a souvent des problèmes de pointages chez Mr DESFOURNEAUX','',0,14),(5134,'1',3367,0,1,0,'2008-11-04 14:31:00',0,'','',0,20),(5135,'1',3367,0,1,4,'2008-11-04 14:31:00',0,'','-2',5134,20),(5136,'1',3367,0,1,1,'2008-11-06 14:04:00',0,'Non, ne veut pas de la prestation de demain matin, par contre reprise le vendredi semaine prochaine sur la base 9h-11h','-2',5134,20),(5138,'1',2061,0,4,1,'2008-11-07 14:56:00',1,'Non préfère annuler la prestation le créneau ne l\'arrange pas','-2',5063,20),(6347,'1',2114,945,7,6,'2008-11-26 15:00:00',0,'sUITE AU MAIL DE LA CTL; PASSAGE CTRL, PROB DE REPASSAGE PAS FINI','-1',5553,10),(5821,'1',3582,0,4,0,'2008-11-18 07:59:00',0,'haingo va à un mariage le jeudi 5.12 : décaler la presta au vendredi 6.12 de 14h à 17h','',0,9),(5208,'1',0,605,7,4,'2008-11-07 11:27:00',0,'','-2',5076,20),(5141,'1',3221,0,4,0,'2008-11-04 15:40:00',0,'JE RENVOIS CE JOUR AU CLIENT LA FACTURE D OCTOBRE CAR DANS LA PREMIERE IL Y AVAIT UNE PRESTA EN TROP DE FACTUREE.','',0,9),(5142,'1',1185,0,4,0,'2008-11-04 16:10:00',0,' le 04/11 annulation presta du 10 paar Mme Barboteau','',0,10),(5143,'0',0,237,4,0,'2008-11-04 16:19:00',0,'Pb de telepointage chez Mme Chauvin (serena)','',0,14),(5789,'1',0,605,4,0,'2008-11-17 15:56:00',0,'prestation ponctuelle sur lespinasse de 4H (14h à 18h) <br />\r\n <br />\r\n','',0,20),(5145,'1',3458,0,3,1,'2008-11-19 16:54:00',0,'quelqu\'un de disponible ?<br />\r\nOui brousset le mercredi après midi<br />\r\n','-2',3629,20),(7651,'1',2752,0,4,1,'2008-12-29 10:50:00',0,'souhaite un remplacement','-1',7553,20),(5147,'1',3374,0,4,4,'2008-11-07 17:43:00',0,'met fin aux prestations <br />\r\nnous faire parvenir un courrier ou un e-mail','-2',5072,20),(5862,'0',3610,0,1,0,'2008-11-18 12:35:00',0,'message ré^pondeur pour savoir si veulent une presta de repassage cette semaine avec garrouma (seule possibilité : jeudi à partir de 13h30).<br />\r\nClient ok pour venue de Mme GAROUMMA le 20/11 à 13h45 avec Mme ALBRECHT pour presta de 3h (repassage).','',0,9),(5153,'0',2880,921,1,0,'2008-11-04 17:52:00',0,'04/11/08:appel effectué au domicile du client concernant la qualité des prestations.client très satisfait;l\'intervenante arrive meme à faire repasage lors de la prestation et intervenante très sympathique.','',0,31),(5154,'1',2217,0,4,2,'2008-11-05 17:56:00',0,'envoi en ar ses clés<br />\r\nOK fait','-2',3341,20),(5155,'1',2217,0,4,1,'2008-11-04 17:56:00',0,'','-2',3341,20),(5156,'0',2643,0,1,0,'2008-11-04 17:21:00',0,'appel de la cliente reçu ce jour pour se plaindre au niveau de l\'organisation de la communication car l\'intervenante aurait dû, selon elle, venir samedi 01 novembre.<br />\r\nnous lui avonc donc proposé un geste commercial: à savoir une prestation de 4H offerte.<br />\r\nl\'appel a été courtois','',0,31),(5157,'0',0,829,1,0,'2008-11-04 18:02:00',0,'appel recu de l\'intervenante concernant client de xammes où le nombre d\'heure lui semble insuffisant.elle en a parlé au client qui est entrain de reflechir à augmenter le nombre d\'heure des prestations.','',0,31),(5158,'0',2621,639,1,0,'2008-11-03 18:05:00',0,'appel recu du client concernant mme milani:client non satisfait du déroulement des presttaions, à savoir le changement de jours des préstations effectué par l intervenante ainsi que la qualite general du travail qui a baissé.<br />\r\nchangement d\'intervenante prévue pour les prochaines prestations','',0,31),(5159,'0',2280,0,1,0,'2008-11-03 11:09:00',0,'appel recu du client concernant son pb de parquet.ne veux pas payer ses factures avant d\'avoir la preuve de la prise en charge par notre assurance de la réparation de son parquet.nous prendrons rdv avec ce mr pou dicuter des modalités de réparation ainsi que du paiement des factures.','',0,31),(5160,'1',1055,109,4,0,'2008-11-05 08:50:00',0,'Mme Jaafar a rappeler ok pour les prestations pour les deux prochains jeudis. - Prévenue Zola','',0,14),(5176,'1',2354,253,4,0,'2008-11-05 12:46:00',0,'Ils vont déménager, ils ne savent pas encore ou donc derniére prestation le jeudi 20/11/08 puis arrêt.<br />\r\nIls nous recontacteront dés qu\'ils auront déménager.<br />\r\n<br />\r\nChanger le nom de facturation à :<br />\r\nMr LEROUEIL Thierry','',0,14),(5163,'1',0,733,4,0,'2008-11-05 11:22:00',0,'Point sur divers soucis','',0,20),(5164,'1',0,733,4,4,'2008-11-05 11:23:00',0,'Prestation benech 30 mn au lieu de 1H<br />\r\nRattraper le 10/11 car 11/11 férié la prestation de 10h à 11h30 mais ne sera payé que 1H<br />\r\n<br />\r\nPrestation chez poulain au mardi 05/11 ?<br />\r\n','-2',5163,20),(5165,'1',0,733,4,4,'2008-11-05 17:00:00',0,'','-2',5163,20),(5166,'1',2740,855,4,0,'2008-11-05 11:27:00',0,'Le client a annulé le vendredi de cette semaine','',0,14),(5177,'1',0,253,4,0,'2008-11-05 12:51:00',0,'prévenue fin prestation Marin le 20/11/08','',0,14),(5178,'0',0,441,7,0,'2008-11-05 13:10:00',0,'Apparemment meilleur contact avec Mme CHAMPIN, pour le moment RAS.<br />\r\n<br />\r\nSinon les prestations chez serres ne reprendront que le 17/12/08.<br />\r\n<br />\r\nElle n\'a pas de trou pour déplacer ses clients du 11/11/08','',0,14),(5179,'1',3635,0,3,0,'2008-11-05 13:30:00',0,'Devis 2h semaine','',0,20),(5180,'1',3635,0,3,4,'2008-11-05 13:30:00',0,'','-2',5179,20),(5181,'1',3635,0,3,4,'2008-11-06 11:15:00',0,'','-2',5179,20),(5182,'1',3636,0,3,0,'2008-11-05 13:40:00',0,'','',0,20),(5183,'1',3636,0,3,1,'2008-11-05 13:40:00',0,'Brief commercial OK<br />\r\nRdv commercial pris le 06/11 entre 18h30 et 19h30','-2',5182,20),(5184,'0',0,232,4,0,'2008-11-05 13:49:00',0,'Le télépointage n\'a jamais fonctionné chez LAPORTE.<br />\r\n','',0,14),(5185,'1',2543,0,4,0,'2008-11-05 14:06:00',0,'Annulation de prestations','',0,20),(5186,'1',2543,0,4,1,'2008-11-05 14:06:00',0,'Veut annuler la prestation du 10/11 ainsi que la prestation du 17/11 et celle du 19 ou 22 /11.<br />\r\nRe-valide avec nous','-2',5185,20),(5187,'1',1755,569,5,0,'2008-11-05 14:07:00',0,'d\'après la clt ménage pas à son gout. ','',0,10),(5188,'1',2543,0,4,1,'2008-11-05 14:08:00',0,'','-2',5185,20),(5189,'1',1755,569,5,6,'2008-11-06 15:30:00',1,'','-2',5187,10),(5190,'1',3350,0,1,1,'2008-11-12 12:40:00',0,'Va faire réparer la centrale vapeur.<br />\r\nGlobalement satisfait mais trouve qu\'au niveau des volumes au niveau du repassage ne sait pas l\'estimer mais semble mous (15 chemises en 3H et un peu de repassage a côté ..) <br />\r\nNe veut pas pénaliser son intervenante.<br />\r\nVoir pour une session de contrôle avec Bourroux<br />\r\n','-2',4611,20),(5193,'1',689,421,4,0,'2008-11-05 14:22:00',0,'Pendant les vacances scolaires, elle va chez Chazalon de 9h à 12h au lieu de 8h30 à 11h30','',0,14),(5194,'1',1350,597,4,0,'2008-11-05 14:24:00',0,'Elle a eu un problème, elle a cassé l\'évier (il était en résine) en lavant un plateau. Tel la cliente pour savoir si besoin d\'assurance','',0,14),(5867,'1',3678,927,4,0,'2008-11-18 13:29:00',0,'La cliente annule la prestation du mercredi 19/11/08 car risque d\'hospitalisation, elle souhaite maintenir la prestation de la semaine prochaine. La recontacter vendredi AM pour être sure et valider les horaires','',0,14),(5196,'1',3325,701,4,0,'2008-11-05 14:36:00',0,'11/11/08 = jour férié. Prestation avancée au 10/11/08 suite accord cliente.','',0,9),(9233,'0',3531,854,4,0,'2009-02-03 10:36:00',0,'Appel du client du 3.02.09 pour annuler sa presta du jour car malade. VA lui a dit qu\'on ne lui facturera pas sa presta car < à 72h.','',0,9),(5199,'1',721,0,4,0,'2008-11-05 14:51:00',0,'je laisse un message à la cliente poiur la prévenir que la presta du 13.11 aura lieu de 12h à 15h30 car malevet a un rdv exceptionnel le matin','',0,9),(5200,'0',595,0,4,0,'2008-11-05 15:00:00',0,'Presta du 11/11 reportée au 12/11/08 de 8h55 à 11h55','',0,9),(5202,'1',3637,0,4,0,'2008-11-05 15:18:00',0,'INSATISFAIT DE L ADMR ET DE SON INTERVENANTE QUI MANQUE D EXPERIENCE ET NE PREND AUCUNE INITIATIVE. <br />\r\n20/11/08 : 1er point qualité Cliente très satisfaite de Mme MERZI.','',0,9),(5203,'1',3636,0,3,3,'2008-11-06 18:30:00',0,'Ok rdv commercial<br />\r\nLa cliente veut 4H de ménage<br />\r\n3h de ménage et 1h de repassage<br />\r\nCherche la stabilité ne veut pas changer d\'intervenante<br />\r\nVeut le lundi si possible, prélèvement automatique','-2',5182,20),(5356,'1',3004,0,4,0,'2008-11-07 12:04:00',0,'11/11 férié','',0,20),(5205,'0',3638,0,3,0,'2008-11-05 15:22:00',0,'CLIENT INTERESSE PAR 2H HEBDO JUSQU AU 20.12 ET APRES REFECHIRA SUR UNE FREQUENCE PLUS ESPACEE','',0,9),(5209,'1',3626,0,3,1,'2009-03-18 16:01:00',0,'si quelqu\'un<br />\r\nnon trop loin <br />\r\n','-2',5128,20),(9304,'0',0,619,4,0,'2009-02-04 09:32:00',0,'Est malade ce matin. Mr Robin est prévenu.<br />\r\n<br />\r\nRappeler pour demain ??','',0,14),(5212,'1',1663,888,1,0,'2008-11-05 16:51:00',0,'Message pour lui proposer Mme GRAPIN de 15h à 17 tous les 15j semaine impaire le mercredi.<br />\r\n<br />\r\nPour la première prestation : 4h<br />\r\nCar la personne vient d\'aménager dans sa maison (90m²)<br />\r\n<br />\r\nRe message le 12/11/08<br />\r\nRe message portable le 18/11/08','',0,14),(5214,'1',3643,0,3,4,'2008-11-05 16:53:00',0,'','-2',5213,20),(5215,'1',3643,0,3,4,'2008-11-06 18:00:00',0,'pas de message','-2',5213,20),(5216,'0',2626,651,4,0,'2008-11-05 16:57:00',0,'Modification du 2/12/08 : 12h30-14h30<br />\r\n<br />\r\nElle sera surement en arrêt a partir du 19/12/08 pendant 15j','',0,14),(5217,'1',0,733,4,1,'2008-11-05 18:06:00',0,'Ok prestation chez poulain pas faite annulation et reprise semaine prochaine.<br />\r\nPour benech rattrape prestation le lundi de 10h00 à 11h30 mais ne sera rémunéré que 1H<br />\r\n','-2',5163,20),(5783,'1',1874,0,7,0,'2008-11-17 15:25:00',0,'clés','',0,20),(6612,'1',2929,0,4,0,'2008-12-02 18:41:00',0,'fin d\'année<br />\r\n','',0,20),(5220,'1',3540,0,3,4,'2008-11-07 16:32:00',0,'','-2',4428,20),(5221,'1',3311,0,3,4,'2008-11-13 17:46:00',0,'','-2',2484,20),(5222,'0',0,967,7,1,'2008-11-05 17:48:06',0,'Vérification des références','-2',0,19),(5223,'0',0,1133,7,1,'2008-11-05 15:00:00',0,'','-2',5222,19),(5224,'1',3584,0,3,1,'2008-11-06 11:51:00',0,'Ok 1ère prestation mercredi 12/11 avec brousset puis le mardi après midi de 14 à 16H avec sabri','-2',4733,20),(5225,'1',2929,0,5,0,'2008-11-05 18:04:00',0,'pas eu lieu celle du 04/11<br />\r\nreport de celle-ci','',0,20),(5226,'1',2929,0,5,4,'2008-11-05 18:04:00',1,'pas de souci qu\'elle vienne semaine prochaine ','-2',5225,20),(5228,'1',15,413,5,0,'2008-11-05 18:40:00',0,'','',0,2),(5229,'1',15,413,5,1,'2008-11-05 18:40:00',0,'L\'intervenante s\'est servie à plusieurs reprises du tel des clients pour appeler en Algérie et sur des portables. Demande faite à la cliente d\'envoyer les factures de tel pour que mme Boucherrab rembourse.','-2',5228,2),(5230,'0',0,404,6,0,'2008-11-06 05:49:00',0,'congés <br />\r\nvendredi 26 décembre <br />\r\nvendredi 2 janvier 2009','',0,23),(5231,'0',0,404,6,1,'2008-11-08 05:51:00',1,'rappel congés <br />\r\nvendredi 26 decembre <br />\r\nvendredi 2 janvier ','-2',5230,23),(5235,'0',595,0,4,0,'2008-11-06 09:11:00',0,'Mme SINA a effectué 1 presta de remplacement chez Mme DE NAUROIS; Mme SINA m\'a informée qu\'elle avait fait 2h30 au lieu de 2h. J\'ai regardé sur pointage. Pointage de départ:14h42 mais pas de pointage de fin.<br />\r\nValidation avec Mme ALBRECHT 2h30.','',0,9),(5234,'0',2621,921,1,0,'2008-11-06 08:00:00',0,'l intervenante a été remplacé definitivement et l horaire des préstations a été redéfinis','',0,31),(5237,'0',2015,595,4,0,'2008-11-06 09:51:00',0,'Cliente annule presta du 7/11. Elle compte résilier le contrat à compter du 14/11.<br />\r\nSouhaite 1 presta. supp le 25/11 pdt 2h.Puis arrêt presta cause déménagement.','',0,9),(5239,'0',1714,322,4,0,'2008-11-06 09:56:00',0,'J\'ai souhaité appeler Mme CALVET pour informer que M. SHRIVE aurait souhaité 1 presta. supp éventuellement le lundi 10/11. Planning complet donc j\'ai proposé au client que la presta du 14/11/08 soit + longue d\'1h à 1h30. Valider avec Mme CALVET si ok.<br />\r\nPas de presta + longue à effectuer car MmE CALVET travail avant de faire presta de SHRIVE; MOdif faite ce jour sur planning.','',0,9),(5241,'1',3473,0,1,0,'2008-11-06 10:07:00',0,'','',0,2),(5242,'1',3473,0,1,4,'2008-11-06 10:08:00',0,'Msg laissé sur port cliente pour proposition mme Berradja lundi 13h-17h','-2',5241,2),(5394,'1',3494,0,4,0,'2008-11-10 08:57:00',0,' le 10 Absence lameira fils malade ok pour mme fontana ','',0,10),(5395,'1',1976,0,4,0,'2008-11-10 09:01:00',0,'Cliente a laissé 1 mess. sur rpdr demandant 1 presta de replamcement suite annul 11/11/08.<br />\r\nJe lui ai proposé qu\'elle ait 1h en + le 18/11/08 car il est trop tard et ce n\'est + possible de mettre qlqe chose en place. ','',0,9),(5245,'1',3356,0,7,0,'2008-11-05 18:14:00',0,'','',0,20),(5246,'1',3356,0,7,1,'2008-11-05 18:30:00',0,'Recu appel sur rép: Veut savoir comment faire pour régler en cesu et connaître le mode de fonctionnement pour la facturation','-2',5245,20),(5247,'1',3356,0,7,4,'2008-11-06 15:00:00',1,'Explication du mode de fontcionnement','-2',5245,20),(5248,'1',2056,497,4,0,'2008-11-06 10:21:00',0,'Suite au 11/11 la cliente souhaite 1 presta dans la semaine. Mess rpdr Mme CALKA afin de savoir si possible le lundi 10/11 ou le vendredi 14/11 en faisant 1h ou 2h de +.<br />\r\n1h en le 18/11 et le 21/11;','',0,9),(5702,'1',956,451,4,0,'2008-11-14 12:27:00',0,'Prestation offerte. Le client a oublié de laisser ouvert la porte de la cuisine comme convenu (c\'est le fils qui a fermé le dernier).Mme AGRABA n\'a pas pu effectué se prestation. ','',0,9),(6908,'0',1670,0,4,0,'2008-12-08 15:25:00',0,'annulation presta du 10/12','',0,10),(5926,'0',2626,651,4,0,'2008-11-19 09:45:00',0,'Mme Gaiffier a laissé un message à Atoocall ne comprenant pas l\'absence de Mme Lebellois Hier. Elle a un autre N° de portable . Je lui ai laissé un message ce matin.','',0,14),(5253,'1',1195,0,4,0,'2008-11-06 10:56:00',0,'Presta du 11/11=jour férié.<br />\r\nCliente souhaite prestation. Mme MERZI ok pour faire le 10/11/08 de 16h10 à 18h40 et le 12/11/08 de 16h10 à 17h40 pour du repassage.','',0,9),(5255,'1',3623,0,3,3,'2008-11-12 18:30:00',0,'Pierre s\'est présenté mais personne. >A la base le rdv devait avoir lieu à 19h30 <br />\r\n','-2',5102,20),(5256,'1',2448,0,4,0,'2008-11-06 11:05:00',0,'Veut arrêter la prestation du mercredi <br />\r\n','',0,20),(5257,'1',2448,0,4,4,'2008-11-06 11:05:00',0,'','-2',5256,20),(5258,'1',2448,0,4,1,'2008-11-06 11:30:00',0,'Trouve que Mme Hawari s\'est clairement amélioré dans la qualité de ses prestations et souhaite qu\'elle continue a prendre des initiatives de la sorte.<br />\r\n','-2',5256,20),(5259,'1',3043,0,1,4,'2008-11-07 11:35:00',0,'Toujours pas réglé la facture, son dossier sera transmis auprès des autorités compétentes ','-2',2638,20),(5260,'1',3621,0,3,4,'2008-11-10 12:47:00',0,'','-2',5001,20),(5261,'1',3635,0,3,4,'2008-11-06 18:00:00',0,'pas de mess','-2',5179,20),(5262,'1',3643,0,3,4,'2008-11-06 11:16:00',0,'','-2',5213,20),(5263,'1',3206,0,7,2,'2008-11-12 11:49:00',0,'lettre de désistement<br />\r\nOk lettre ','-2',3781,20),(5264,'1',0,0,3,1,'2008-11-05 16:30:00',0,'Veut savoir si elle peut compter sur nous.<br />\r\nPour le moment personne de disponible sur pibrac','-2',3629,20),(5265,'1',1278,0,4,0,'2008-11-06 12:43:00',0,'Annule presta du 14 et du 28 non','',0,10),(5266,'0',1729,0,4,0,'2008-11-06 12:47:00',0,'Mess Rpdr client suite AM de Mme CAPLET à compter du 12/11 pdt 15 jours. Donc je souhaiterai savoir si remplacement dès le 19/11/08.Cliente ok pour dépannage : remplacement de Mme CAPLET par Mme AZZOUZI mercredi 19/11 de 14h à 17h. ','',0,9),(5268,'1',3584,0,1,0,'2008-11-06 12:51:00',0,'satisfait ?<br />\r\n','',0,20),(6081,'1',3584,0,4,4,'2008-11-21 16:35:00',0,'passer de l\'après midi au matin<br />\r\n','-2',6080,20),(6362,'1',2009,0,2,0,'2008-11-27 14:12:00',0,'relancer si quelqu\'un','',0,20),(5271,'0',2586,0,4,0,'2008-11-06 13:02:00',0,'annulation dern!ére presta le 11/12 erprose 8 janvier','',0,10),(5272,'1',3384,961,7,0,'2008-11-06 09:55:00',0,'','',0,2),(5273,'1',3384,961,7,5,'2008-11-06 09:55:00',0,'Bonjour,<br />\r\nJuste un petit mot pour vous dire que nous sommes plus que satisfait de la prestation de Madame ABE. Vous pourrez lui dire à quel point nous avons été enchantés.<br />\r\nBien cordialement ;<br />\r\n','1',5272,2),(5274,'1',0,961,7,1,'2008-11-06 13:13:00',0,'','-2',5272,2),(5275,'0',0,404,4,0,'2008-11-06 13:13:00',0,'yyy','',0,23),(5276,'0',0,404,4,1,'2008-11-06 13:13:00',1,'','-2',5275,23),(5277,'1',2431,0,1,1,'2008-11-07 10:44:00',0,'Mme Gauthier est super satisfaite des prestations de hawari plus ca va plus elle s\'améliore fait franchement du bon travail et veulent asser à 3 ou 4h en janvier pour lui confier du repassage.<br />\r\n','1',4419,20),(5278,'1',3603,0,3,1,'2009-03-06 14:03:00',0,'plus d\'actualité <br />\r\n','-2',4830,20),(5279,'1',3033,0,3,4,'2009-01-06 13:42:00',0,'','-2',576,20),(5281,'1',3614,0,3,4,'2008-11-10 15:37:00',0,'','-2',4914,20),(5283,'1',3165,0,4,1,'2008-11-06 14:27:00',0,'oui bernardini reprendra demain','-2',5282,20),(5287,'1',3026,0,3,4,'2008-11-13 17:35:00',0,'','-2',579,20),(5288,'1',2448,0,4,1,'2008-11-17 10:46:00',0,'toujours satisfait ?<br />\r\nOui les prestations se passent très bien <br />\r\n','-2',5256,20),(5289,'1',2487,619,4,0,'2008-11-06 15:34:00',0,'Elle va faire aujourd\'hui de 16h30 à 17h30 1 h de repassage chez Mme PEZET<br />\r\nAttendre confirmation du client pour que ça devienne régulier tous les 15j.','',0,14),(5290,'1',3205,0,1,0,'2008-11-06 15:54:00',0,'','',0,20),(5291,'1',3205,0,1,4,'2008-11-06 15:25:00',0,'La cliente souhaite savoir pourquoi les tarifs ont augmenté','-2',5290,20),(5292,'1',3205,0,1,1,'2008-11-06 17:14:00',0,'Les tarifs sont conformes à ceux annoncés lors du RDV et mentionnés sur le bon de commande. Cependant ont lui avait fait bénéficier des anciens tarifs le premier mois car l\'augmentation n\'intervenait que le 1er Octobre.<br />\r\n<br />\r\nOk la cliente a compris pas de problèmes','-2',5290,20),(5293,'1',959,165,4,0,'2008-11-06 16:05:00',0,'Pb de pointage semaine 45','',0,14),(5294,'0',2437,631,5,0,'2008-11-06 16:09:00',0,'je transmets le tel de la cpdem au client pour qu\'il aille commander lui_même la pièce de son aspirateur car le vendeur ne voit pas ce que c\'est. Le client me tient au courant. Si pas de pièce dispo, on verra ce qu\'on fait car vieil aspi...','',0,9),(5488,'1',2537,0,4,0,'2008-11-12 09:12:00',0,'le 12/11 annulation des 19 et 26/11 pour vacances aya prévénue','',0,10),(5337,'1',3463,927,1,0,'2008-11-06 18:12:00',0,'Message à Mr HERVE pour proposer Mme TARAHOUI le mercredi de 12h à 14h.','',0,14),(5919,'1',1663,888,4,0,'2008-11-18 18:03:00',0,'1ere prestation le mercredi 3/12/08 de 15h à 17h puis tous les 15j.<br />\r\ncliente présente à la 1ere prestation<br />\r\nsalariée ok','',0,14),(5298,'1',0,818,4,0,'2008-11-06 16:21:00',0,'annulation de la prestation chez blanc','',0,20),(5299,'1',0,818,4,1,'2008-11-06 16:21:00',0,'ok qu\'elle se tienne disponible pour un remplacement','-2',5298,20),(5300,'1',1634,0,4,0,'2008-11-06 16:23:00',0,'suite 11/11 décaler la prestation au 10/11 même créneau horaire','',0,20),(5301,'1',1634,0,4,4,'2008-11-06 16:24:00',0,'','-2',5300,20),(5302,'1',1634,0,4,1,'2008-11-07 17:55:00',0,'Non préfère annuler la prestation','-2',5300,20),(5372,'1',1108,0,4,1,'2008-11-07 16:27:00',0,'Ok prestation le 10/11 de 13h à 18h le lundi après midi<br />\r\nProblème sur facture<br />\r\n','-2',5371,20),(5308,'1',3646,0,3,0,'2008-11-06 17:20:00',0,'Devis 2H semaine','',0,20),(5309,'1',3646,0,3,1,'2008-11-06 16:00:00',0,'Brief commercial ok<br />\r\nBcp de questions.<br />\r\nSouhaite nous comparer à la concurrence et éventuellement nous recontacter directement si besoin.<br />\r\n','-2',5308,20),(5310,'1',3646,0,3,1,'2008-11-13 17:41:00',0,'occupé recontacter demain<br />\r\n','-2',5308,20),(5311,'1',2985,0,4,0,'2008-11-06 17:27:00',0,'annulation du 11/11','',0,20),(5313,'1',2985,0,4,1,'2008-11-07 11:49:00',0,'non pas le lundi car pas présent et ne l\'arrange pas ','-2',5311,20),(5314,'1',2985,0,1,0,'2008-11-06 17:37:00',0,'','',0,20),(5315,'1',2985,0,1,1,'2008-11-06 17:37:00',0,'Globalement satisfait mais veut faire un point avec elle sur quelques points préfère voir directement avec sabri','-2',5314,20),(5316,'1',2539,0,4,0,'2008-11-06 17:38:00',0,'jour férié le 11/11','',0,20),(5317,'1',2539,0,4,4,'2008-11-06 17:38:00',0,'report de la prestation au 12/11 a la place de znibaa qui annule','-2',5316,20),(5318,'1',2539,0,4,1,'2008-11-07 17:35:00',0,'Passe à 3H a partir de semaine prochaine.<br />\r\n','-2',5316,20),(5319,'1',3374,0,4,4,'2008-11-10 16:06:00',0,'Pas de message','-2',5072,20),(5320,'1',2060,0,4,0,'2008-11-06 17:44:00',0,'11/11 férié','',0,20),(5321,'1',2060,0,4,4,'2008-11-06 17:44:00',0,'proposition de report au 10/11','-2',5320,20),(5322,'1',2060,0,4,1,'2008-11-07 17:45:00',0,'OK POUR LE REPORT DE LA PRESTATION','-2',5320,20),(5323,'1',3187,0,4,0,'2008-11-06 17:47:00',0,'férié 11/11','',0,20),(5324,'1',3187,0,4,1,'2008-11-06 17:47:00',0,'prestation le 10/11 <br />\r\nLa cliente est ok','-2',5323,20),(5325,'1',3185,0,4,0,'2008-11-06 17:49:00',0,'férié 11/11','',0,20),(5327,'1',3185,0,4,1,'2008-11-06 17:49:00',0,'sa secrétaire rappel demain','-2',5325,20),(5329,'1',2779,0,4,0,'2008-11-06 17:50:00',0,'férié 11/11','',0,20),(5330,'1',2779,0,4,1,'2008-11-06 17:50:00',0,'veut décaler la prestation au vendredi après midi s\'en fiche est super satisfait de brousset <br />\r\n','-2',5329,20),(5332,'1',2021,0,4,0,'2008-11-06 17:58:00',0,'11/11 férié ','',0,20),(5333,'1',2021,0,4,4,'2008-11-06 17:59:00',1,'décalage de la prestation au 14/11','-2',5332,20),(5334,'1',2021,0,4,4,'2008-11-07 14:21:00',0,'12h- 16h le 14/11?<br />\r\nselon bernardini la cliente ne veut pas de report','-2',5332,20),(5335,'1',3635,0,3,4,'2008-11-10 17:54:00',0,'','-2',5179,20),(5336,'1',3643,0,3,4,'2008-11-10 17:56:00',0,'','-2',5213,20),(5338,'1',3335,927,4,0,'2008-11-06 18:13:00',0,'Mme TARHAOUI interviendra le vendredi 14/11/08 de 13h30 à 16h30 en remplacement Mme MOISAN','',0,14),(5339,'1',2792,927,4,0,'2008-11-06 18:14:00',0,'Ok pour modifier horaire mercredi 8h30 à 11h30<br />\r\nTrès satisfait de la prestation de Mme TARAHOUI.','',0,14),(9340,'1',3083,997,4,0,'2009-02-04 14:23:00',0,'Le client conteste sa fature du mois de janvier. MME GAMBIER aurait fait 1/4d\'h de moins chez eux.<br />\r\nAprès vérification, sur télépointage : aucun télépointage gambier!<br />\r\nFaire 1 point avec GAMBIER; <br />\r\nMME SALVNET : Soit offre 1/4 d\'h la semaine prochaine, soit on refait facture car le prélèvement n\'a pas encore été fait. <br />\r\n4.02/ Le client souhaite que l\'on refasse la facture','',0,9),(9306,'1',3998,853,7,0,'2009-02-04 09:44:00',0,'','',0,10),(5341,'1',1786,421,4,0,'2008-11-07 09:10:00',0,'Annule le 10/11','',0,14),(5342,'0',708,889,4,0,'2008-11-28 09:10:00',0,'Mess Rpdr du client pour s\'excuser suite pblm sur presta. effectuée hier alors que la cliente ne souhaitait pas d\'intervention.<br />\r\nJe lui ai fait part que nous lui offrions cette prestation, et que la facturation de novembre commencerait à partir du 13/11/08.<br />\r\nJe lui ai également demandé si elle avait satisfaite de la prestation malgré cet incident.<br />\r\nNe pas oublier de déduire les heures effectuées avant facturation.','',0,9),(5344,'1',0,371,4,0,'2008-11-07 10:29:00',0,'prestation de remplacement ','',0,20),(5345,'1',0,216,7,0,'2008-11-07 11:13:00',0,'point global','',0,20),(5346,'1',0,216,7,1,'2008-11-07 11:15:00',0,'Refuse la prestation au 7 deniers aujourd\'hui car déjà prévu autre chose.<br />\r\n<br />\r\nPour semaine prochaine ok réorganisation du planning<br />\r\n<br />\r\nPour salesse les horaires ne lui conviennent pas du tout veut changer .... <br />\r\n<br />\r\nGlobalement tout les clients sont très satisfait de la qualité des prestations','-2',5345,20),(5347,'1',0,605,7,1,'2008-11-07 12:26:00',0,'Elle a bien effectué la prestation chez Mme Robert, donc bien repris le travail et maintenant voir pour 11/11 férié ','-2',5076,20),(5348,'1',1553,0,4,0,'2008-11-07 11:30:00',0,' le 07/11 Aya abste le 10/11 ok pour Mme Bourlat','',0,10),(5349,'1',3043,0,1,4,'2008-11-20 17:35:00',0,'Appel pour la prévenir que nous allons entamer une procédure auprès du tribunal de commerce de Toulouse.','-2',2638,20),(5350,'1',2501,0,4,0,'2008-11-07 11:35:00',0,'Msg aYA absente lundi 10/11','',0,10),(5353,'1',2632,0,4,1,'2008-11-07 11:57:00',0,'prestation au mercredi 12/11 ok pas de problème de son côté','-2',5352,20),(5355,'1',0,680,4,4,'2008-11-07 12:00:00',0,'décaler la prestation de murari au 12/11 meme base horaire','-2',5354,20),(5357,'1',3004,0,4,1,'2008-11-07 12:05:00',0,'non préfère annuler la prestation pour cette fois ci','-2',5356,20),(5365,'1',3047,0,4,0,'2008-11-07 14:16:00',0,'Horaire de 15h30 à 17h30','',0,20),(5366,'1',3047,0,4,1,'2008-11-07 14:17:00',0,'La cliente est très mécontente de ne pas avoir été avertie de la modification de planning et se plaint.<br />\r\nExcuse de notre part.<br />\r\n','-1',5365,20),(5367,'1',3047,0,4,1,'2008-11-12 13:00:00',0,'Horaire sur la même base de 15h30 à 17h30 car difficile de faire autrement en fonction du planning de l\'intervenante<br />\r\n<br />\r\nNe veut pas changer veut rester sur sa base horaire. Confirmer','-2',5365,20),(5368,'1',2021,0,4,1,'2008-11-10 12:37:00',0,'Non au final elle préfère annuler l\'intervention <br />\r\n','-2',5332,20),(5369,'1',0,877,4,0,'2008-11-07 14:22:00',0,'11/11 férié ','',0,20),(5370,'1',0,877,4,1,'2008-11-07 14:22:00',0,'presta chez stein non pas de report , bernardini nous dit qu\'elle en a déjà parlé avec la cliente et celle-ci n\'est pas intéressé<br />\r\n','-2',5369,20),(5374,'1',3649,0,3,0,'2008-11-07 17:02:00',0,'','',0,20),(5375,'1',3649,0,3,1,'2008-11-07 17:02:00',0,'Désire que vous le rappeliez; a déjà appelé et s\'étonne de ne pas avoir été rappelé.<br />\r\n<br />\r\nAPPEL 3 FOIS mais pas de répondeur étant donné que tél professionnel quand son poste ne répond pas redirigé vers accueil de Airbus qui ne prend pas de message.<br />\r\n','-2',5374,20),(5376,'1',0,877,4,0,'2008-11-07 17:06:00',0,'constanza mécontente','',0,20),(5377,'1',0,877,4,1,'2008-11-07 17:10:00',0,'elle nous dit arriver de tps en tps en avance mais de 5 à 10 mn.<br />\r\nJamais de retard ou autre. <br />\r\nFera la prestation le lundi comme prévu.','-1',5376,20),(5378,'1',3649,0,3,1,'2008-11-07 17:20:00',0,'Ok a la base voulait une prestation du type 1 fois par mois mais finalement accepterait une prestation hebdomadaire.<br />\r\nVoir avec le commercial .<br />\r\nBrief ok<br />\r\n','-2',5374,20),(5379,'1',3650,0,3,0,'2008-11-07 17:26:00',0,'devis 2H semaine','',0,20),(5380,'1',3650,0,3,4,'2008-11-07 16:30:00',0,'','-2',5379,20),(5381,'1',3650,0,3,4,'2008-11-10 16:00:00',0,'','-2',5379,20),(5382,'1',3649,0,3,3,'2008-11-10 19:30:00',0,'Avait une femme de ménage avec qui les prestations se passaient très mal. <br />\r\nNe veulent pas de prestations pendant les vacances scolaires.<br />\r\n2H de prestation le lundi si possible.<br />\r\n1ere intervention un mercredi pour remise des clés et présentation. <br />\r\nEnvoi d\'un carnet de liaison.<br />\r\n','-2',5374,20),(5383,'1',2060,0,7,0,'2008-11-07 17:51:00',0,'prob facturation','',0,20),(5384,'1',2060,0,7,1,'2008-11-07 17:51:00',0,'Ok un avoir de 3H a été fait mais en réalité il fallait un avoir de 6H. Pas compris mettre les choses au clair (visiblement une prestation d\'un mardi compter 2 fois .. vérif sur facture) ','-2',5383,20),(5385,'1',2060,0,7,1,'2008-11-10 15:14:00',0,'OK avoir fait ','-2',5383,20),(5386,'1',0,371,4,1,'2008-11-07 17:55:00',0,'refuse ok pris en compte','-2',5344,20),(5387,'1',0,877,5,0,'2008-11-07 17:57:00',0,'STEIN DECALE LA PRESTA DU MARDI AU VENDREDI mettre chose au clair avec bernardini','',0,20),(5389,'1',3429,0,3,1,'2008-11-14 17:17:00',0,'Pris une décision ? <br />\r\nNon petit souci avec le travail pour le moment, recontacter la semaine prochaine.<br />\r\n','-2',3387,20),(5391,'1',3025,0,1,1,'2008-11-10 16:10:00',0,'Ok pour le moment très satisfait de lamouroux<br />\r\nLa maison était très propre et bien rangé<br />\r\n','1',5026,20),(5392,'0',3015,0,1,0,'2008-11-09 12:14:00',0,'Cliente satisfaite de la prestation. Atn à la robinetterie + jeter papier qui \"traîne\".<br />\r\n','',0,9),(5396,'0',1371,0,4,0,'2008-11-10 09:15:00',0,'Annulation presta du 10/11 car fourcade a raté son rc avec jalabert ce matin','',0,10),(5397,'0',3464,352,4,0,'2008-11-10 09:33:00',0,'Mes. Rpdr Melle AKEVA pour lui dire que MMe FERCHAUD arretait le contrat car cela coûte trop cher.','',0,9),(5398,'1',2790,0,4,0,'2008-11-10 10:39:00',0,'Si Mme MHAMEDI en CP au mois de décembre ne pas prévoir de remplacement.','',0,9),(7016,'0',1034,0,4,0,'2008-12-10 17:18:00',0,' MSG le 10/12 à 17 h 20Mme DESIREE est en arrêt maladie abte jeudi 11/12','',0,10),(5401,'1',0,877,5,0,'2008-11-10 10:48:00',0,'Problème avec constanza ','',0,20),(5402,'1',0,877,5,1,'2008-11-10 10:49:00',0,'Mme contanza très mécontente, bernardini a eu des remontrances sur tout (arrive trop tôt sur la prestation, ...) <br />\r\nprécise que le mari (a constanza) ne veut pas utiliser de produits car cout trop élevé, bernardini en amène en \"cachette\" dans des petites bouteiles de chez elle et n\'a jamais rien dit <br />\r\nBernardini ne veut plus de cette prestation si constanza continue de la sorte.<br />\r\nAppel serena<br />\r\n<br />\r\nvoir semaine prochaine comment se passe la prestation<br />\r\nbernardini arrivera aux horaires définies','-2',5401,20),(5400,'1',0,877,5,1,'2008-11-10 10:48:00',0,'Elle maintient que la cliente lui avait qu\'elle ne voulait pas de remplacement.<br />\r\nLa cliente veut bien un remplacement.<br />\r\nPris en compte voir pour décaler la prestation au jeudi après midi de 13h à 16h','-2',5387,20),(5403,'1',0,877,5,1,'2008-11-17 12:38:00',0,'Ok prestation chez constanza, particlulier mais s\'y fait <br />\r\n','-2',5401,20),(5404,'1',0,877,5,1,'2008-11-10 12:37:00',0,'non la cliente préfère annuler ','-2',5387,20),(5405,'1',0,371,7,0,'2008-11-10 11:03:00',0,'Cartault : Clé sous la souche sur le perron<br />\r\n','',0,20),(5406,'1',0,371,7,4,'2008-11-10 11:03:00',0,'','-2',5405,20),(5407,'1',3636,0,3,4,'2008-11-10 16:00:00',0,'voir pour david','-2',5182,20),(5408,'1',3655,0,3,0,'2008-11-10 11:35:00',0,'Devis 3H semaine uniquement ménage','',0,20),(5409,'1',3655,0,3,1,'2008-11-10 11:35:00',0,'Est occupé','-2',5408,20),(5410,'1',3656,0,3,0,'2008-11-10 11:42:00',0,'Devis 4H semaine','',0,20),(5411,'1',3656,0,3,4,'2008-11-10 12:43:00',0,'','-2',5410,20),(5412,'1',3657,0,3,0,'2008-11-10 11:44:00',0,'devis 2 ou 3 h semaine','',0,20),(5413,'1',3657,0,3,1,'2008-11-10 12:44:00',0,'pas fixé dans sa demande n\'est qu\'au début de ses recherches.<br />\r\nCompare avec la concurrence.<br />\r\nPrécise que c\'est lui qui nous recontactera si il est intéressé.<br />\r\n','-2',5412,20),(5584,'1',0,888,4,0,'2008-11-12 15:55:00',0,'pb de pointage cette semaine','',0,14),(5585,'0',0,908,4,0,'2008-11-12 15:55:00',0,'pb pointage chez LARUE le vendredi 7/11/08 horaires normaux : 8h30 à 10h30','',0,14),(5417,'1',0,605,7,0,'2008-11-10 12:25:00',0,'11/11 férié ','',0,20),(5418,'1',0,605,7,4,'2008-11-10 12:25:00',0,'ok robert annule ','-2',5417,20),(5419,'1',0,680,7,0,'2008-11-10 12:27:00',0,'férié 11/11','',0,20),(5420,'1',0,680,7,1,'2008-11-10 12:28:00',0,'murari décale la prestation au mercredi.<br />\r\nOk ','-2',5419,20),(5421,'1',0,680,7,0,'2008-11-10 12:28:00',0,'Préparer un courrier pour lui annoncer la décision du licenciement','',0,20),(5422,'1',0,680,7,2,'2008-11-12 12:28:00',0,'ok fait. Rappel des faits :<br />\r\n- Retard sur les prestations et non respect global du planning<br />\r\n- Insatisfaction des clients ayant conduit a la rupture de la plupart des contrats<br />\r\n- Absences injustifiées ou pour convenance personnelle a maintes reprises <br />\r\n','-2',5421,20),(5423,'1',0,763,7,0,'2008-11-10 12:29:00',0,'11/11 férié ','',0,20),(5424,'1',0,763,7,4,'2008-11-10 12:29:00',0,'jacques annule <br />\r\nok<br />\r\n','-2',5423,20),(7005,'1',1280,865,4,0,'2008-12-10 15:28:00',0,'Sa femme de ménage est prévue de rester 2 heures, mais elle va certainement faire 30 minutes ou 1 heure de plus.<br />\r\nElle vous le signalera.<br />\r\n<br />\r\nMerci.<br />\r\n','',0,14),(5486,'1',3237,968,4,0,'2008-11-12 08:17:00',0,'Mme COURREDE peut rencontrer Mme HERVE jeudi 13/11/08 entre 12h30 et 13h30 sinon le sior aprés 18h.<br />\r\n1ere prestation le mardi 18/11/08 a 14H','',0,14),(5425,'1',1108,0,4,1,'2008-11-07 17:30:00',0,'Non prestation aux horaires habituelle finalement soit 8h00 13 h mais le lundi.<br />\r\nOk aussi','-2',5371,20),(5426,'1',2021,0,4,1,'2008-11-07 18:00:00',0,'ok pour le vendredi <br />\r\n','-2',5332,20),(5427,'1',3656,0,3,4,'2008-11-10 17:53:00',1,'','-2',5410,20),(5566,'1',3458,0,3,1,'2008-11-05 14:30:00',0,'Mécontente car pensait pouvoir compter sur nous pour mettre en place des prestations rapidement.<br />\r\nMalheureusement personne de disponible sur le secteur<br />\r\n','-2',3629,20),(5428,'1',3657,0,3,4,'2008-12-01 15:00:00',0,'relancer si pas de retour','-2',5412,20),(5832,'0',2268,497,4,0,'2008-11-18 10:22:00',0,'Appel Mme CALKA pour demander remplacement chez M. SILBERSTEIN (car Mme HMAMOU a posé 1 CP)et M. FELDEN a annulé la presta donc même créneau horaire.<br />\r\nCALKA OK pour presta. vers 9h15','',0,9),(5429,'1',3621,0,3,4,'2008-11-14 11:47:00',1,'','-2',5001,20),(5444,'1',3463,927,4,0,'2008-11-10 14:58:00',0,'Il veut bien essayer le mercredi de 12h à 14h<br />\r\nsans garantie que l\'horaire lui convienne.<br />\r\n1ere prestation mercredi 19/11/08.<br />\r\nDonner numéro tel du client à la salariée pour qu\'elle prévoit rdv','',0,14),(5433,'0',0,968,4,0,'2008-11-10 13:55:00',0,'Congés parental, donc ne doit pas dépasser 16h <br />\r\nElle habite à côté de St Jacques','',0,14),(5434,'0',1376,577,4,0,'2008-11-10 14:07:00',0,'Mme RICHARD interviendra finalement le mercredi 12/11/08','',0,14),(5435,'1',3597,0,3,1,'2008-11-10 14:07:00',0,'son conjoint: est il possible de décaler le rdv à 18h30 au lieu de 19h30?<br />\r\nPlus pratique pour le commercial<br />\r\n<br />\r\nDelbert est ok pas de problème<br />\r\n','-2',4819,20),(5436,'1',3623,0,3,4,'2008-11-10 14:09:00',0,'décaler le rdv de 19h 30 le mettre un peu plus tôt vers 18h30 ou 19h','-2',5102,20),(5437,'1',3623,0,3,4,'2008-11-10 18:00:00',0,'','-2',5102,20),(5441,'1',1967,968,4,0,'2008-11-10 14:30:00',0,'1ere intervention le vendredi 21/11/08 de 14h à 16h30 puis régulierement','',0,14),(5443,'1',3660,968,4,0,'2008-11-10 14:48:00',0,'1ere intervention le vendredi 14/11/08 de 9h30 à 11h30 puis tous les vendredi matin<br />\r\nDonner numéro tel à la salariée pour prévoir rencontre','',0,14),(5445,'1',1722,0,4,4,'2008-11-12 14:27:00',0,'','-2',2015,20),(5482,'1',2344,577,4,0,'2008-11-12 08:09:00',0,'Elle n\'a plus le droit de faire ménage chez Mme PIET, doit uniquement faire repassage, pb semaine 45 il n y avait quasiment de repassage donc elle ne savait pas quoi faire, elle a prévenue la cliente','',0,14),(5450,'1',3655,0,3,3,'2008-11-13 19:30:00',0,'3 h de ménage courant;<br />\r\nle lundi ou le jeudi. 1ère presta ou remise des clés un soir pour rencontre intervenante.<br />\r\nbdc ok pierre qui l\'a et remis le carnet de liaison','-2',5408,20),(5451,'1',3655,0,3,1,'2008-11-14 15:14:00',0,'Précise que on a quelqu\'un et qu\'on pourrait mettre en place les prestations dès semaine prochaine<br />\r\n','-2',5408,20),(5452,'1',3614,0,3,4,'2008-11-17 12:35:00',0,'','-2',4914,20),(5453,'1',3661,0,3,0,'2008-11-10 15:39:00',0,'la sonnette ne fonctionne pas. Intéressée par 2 ou 3h ; reco de Michel, le collègue/client de benoît/ secteur Haut de massane','',0,9),(5454,'1',3450,0,3,4,'2008-11-12 12:02:00',1,'Tjs pas de répondeur (tjs 10 sonneries environ)','-2',3538,20),(5457,'1',3045,0,4,4,'2009-04-14 15:50:00',0,'quelqu\'un de dispo aux heures qu\'elle veut ?<br />\r\nMARDI MATIN DE 9H à 11H<br />\r\ntjs d\'actualité <br />\r\n','-2',4521,20),(5458,'1',3662,0,3,0,'2008-11-10 15:43:00',0,'client intéressé par 3 ou 4 h de repassage dans 1 premier temps puis après peut-être ménage en plus','',0,9),(5460,'1',3388,0,5,0,'2008-11-10 15:45:00',0,'','',0,20),(5461,'1',3388,0,5,1,'2008-11-10 15:45:00',0,'Mme contanza très mécontente, bernardini a eu des remontrances sur tout (arrive trop tôt sur la prestation, ...)<br />\r\nBernardini ne veut plus de cette prestation si constanza continue de la sorte.<br />\r\nAppel serena','-2',5460,20),(6532,'1',3656,0,3,4,'2008-12-02 17:31:00',0,'ok pour rdv le soir à 18h mardi soir (pour sintas) et démarrage des prestations semaine prochaine<br />\r\n','-2',5410,20),(6534,'0',3749,67,4,0,'2008-12-01 18:06:00',0,'Cliente très contente, mais elle souhaite plus d\'heures.','',0,14),(6535,'1',2344,597,4,0,'2008-12-01 18:28:00',0,'Mme GUICHETEAU ok pour le remplacement demain dispo à partir de 11h30','',0,14),(5465,'1',3636,0,3,4,'2008-11-12 11:48:00',0,'','-2',5182,20),(5466,'1',3650,0,3,1,'2008-11-10 16:30:00',0,'Nous a recontacter: Ok souhaite une intervenante de qualité/<br />\r\nBrief ok.<br />\r\nRdv commercial Ok<br />\r\n','-2',5379,20),(5467,'0',1587,0,5,0,'2008-11-13 16:14:00',0,'j\'informe la cliente que les aides ménagères se plaignent de devoir sortir tous les tapis à chaque fois car cela leur fait mal au dos / elle va trouver une autre organisation et en parler avec mme azzouzi','',0,9),(5644,'0',2301,908,4,0,'2008-11-13 15:25:00',0,'Très contente de la prestation, efficace, bon contact','',0,14),(5471,'1',3650,0,3,3,'2008-11-13 09:30:00',0,'Ok Rdv commercial.<br />\r\nLa cliente veut que le ménage soit fait et bien. Pour le moment réfléchi et nous compare avec la concurrence. <br />\r\nSa demande prendra effet en janvier. <br />\r\nPetit appartement veut environ 1H ménage et 1H repassage.<br />\r\nFaire attention aux cochons d\'inde qui sont très fragile.<br />\r\n','-2',5379,20),(5472,'1',3656,0,3,4,'2008-11-12 17:42:00',0,'','-2',5410,20),(5473,'1',3635,0,3,4,'2008-11-13 17:47:00',0,'','-2',5179,20),(5474,'1',3643,0,3,4,'2008-11-13 17:48:00',0,'','-2',5213,20),(34214,'1',6527,0,7,1,'2010-10-08 10:15:00',0,'Impossible de joindre la pref 0821803092 (8 appels effectués)','-2',34112,2),(34215,'1',6527,1610,7,1,'2010-10-11 10:16:00',1,'','-2',34112,2),(5476,'1',3406,0,4,0,'2008-11-12 07:50:00',0,'A eu une prestation le 11/11','',0,14),(5480,'1',701,0,1,2,'2008-11-12 14:05:00',1,'','-2',5479,14),(18163,'1',1657,848,7,1,'2009-08-31 15:35:00',0,'pour faire point sur nouvelle presta. clt satisfaite de la prestation. juste un problème de communication lors du premier rdv avec interv, interv c\'est monter un peu ronchon auprès de la clte sur le fait de ce déplacer en dehors de c\'est heures de dispo. ','0',18162,10),(6626,'0',2623,0,7,0,'2008-12-03 09:22:00',0,'Mécontente de la prestation de Mme DIATEZUA en remplacement de Mlle MAÏGA. La tenir informé de son retour après son arrêt MAL','',0,10),(5493,'0',3125,0,4,0,'2008-11-12 09:59:00',0,'Arrête au 26/11','',0,14),(5660,'1',2663,933,5,0,'2008-11-13 18:56:00',0,'','',0,2),(5661,'1',2663,0,5,1,'2008-11-13 18:56:00',0,'Client pas très satisfait de la presta du 07/11 : chemises encore froissées, pas mises sur cintres, col noirci car semelle du fer sale, sdb baignoire pas rincé, traces sur miroir.','-2',5660,2),(5495,'1',1950,864,7,0,'2008-11-06 11:30:00',0,'','-2',0,10),(5498,'1',1950,864,7,5,'2008-11-07 15:29:00',0,'de la clt . satisfaite de la presta','1',5495,10),(5500,'1',0,842,7,6,'2008-11-11 10:16:00',0,'','-2',3235,10),(5501,'1',0,848,7,6,'2008-11-11 10:17:00',0,'','-2',1516,10),(5502,'1',0,853,7,6,'2008-11-11 10:18:00',0,'','-2',4722,10),(5503,'1',0,896,7,6,'2008-11-11 10:19:00',0,'','-2',2920,10),(5504,'1',0,112,7,0,'2008-11-12 10:20:00',0,'','',0,10),(5505,'1',1147,112,7,0,'2008-11-12 10:21:00',0,'','',0,10),(5506,'1',1147,112,7,6,'2008-11-11 10:21:00',0,'','-2',5505,10),(5507,'1',1033,212,7,0,'2008-11-12 10:22:00',0,'','',0,10),(5508,'1',1033,212,7,6,'2008-11-11 10:22:00',0,'','-2',5507,10),(5509,'1',858,233,7,0,'2008-11-12 10:24:00',0,'','',0,10),(5510,'1',858,233,7,6,'2008-11-11 10:24:00',0,'','-2',5509,10),(5511,'1',3508,0,3,4,'2008-11-12 14:45:00',0,'','-2',4237,20),(5512,'1',3649,0,3,1,'2008-11-12 14:37:00',0,'Non reste bloqué sur le lundi car c\'est la journée ou eux sont absent.<br />\r\nMatin ou après midi peu importe','-2',5374,20),(5513,'1',3515,0,4,0,'2008-11-12 10:28:00',0,'Annule ou décaler la prestation de jeudi un peu plus tôt (13H) <br />\r\n','',0,20),(5514,'1',3515,0,4,1,'2008-11-12 09:28:00',0,'Veut annuler ou décaler 1ère prestation . <br />\r\nDélai de prévenance trop tardif, prestation facturé si annule.<br />\r\nRe contacter en début d\'après midi car pas joignable avant<br />\r\n','-2',5513,20),(5515,'1',3515,0,4,1,'2008-11-12 14:30:00',0,'Ok c\'est bon pour la prestation de demain à 13H <br />\r\n','-2',5513,20),(5516,'1',3667,0,3,0,'2008-11-12 10:32:00',0,'Devis 3H par semaine<br />\r\n','',0,20),(5517,'1',3667,0,3,1,'2008-11-12 12:15:00',0,'Numéro non attribué<br />\r\n','-2',5516,20),(5518,'1',3452,0,4,0,'2008-11-12 11:10:00',0,'Mess le 12/11 à 15h 15 brahmi abste possibilité de remplacement Diatuzua demain AM','',0,10),(5519,'1',1656,0,4,0,'2008-11-12 11:31:00',0,'Ok pour remplacement avec cortes mardi 18/11 de 13h à 17h 30','',0,10),(5520,'1',711,811,2,0,'2008-11-12 11:36:00',0,'Pas de nouvelles de leu part.<br />\r\nJ\'ai envoyé un courrier de relance aujourd\'hui.','',0,14),(5521,'1',711,811,2,1,'2008-11-13 11:36:00',1,'','-2',5520,14),(7228,'1',3621,0,7,0,'2008-12-15 17:46:00',0,'veut qu\'on lui ré-édite la facture<br />\r\n','',0,20),(5523,'0',3277,0,4,0,'2008-11-12 11:53:00',0,'annulation du 14/11 du 2 et 30 dec ','',0,10),(5524,'1',3636,0,3,1,'2008-11-12 15:15:00',0,'Serait ok pour partir sur la base 13-17h ou 14-18h','-2',5182,20),(5525,'1',3450,0,3,4,'2008-11-14 11:42:00',0,'idem autre jour ','-2',3538,20),(5526,'1',3553,0,3,1,'2009-01-15 14:56:00',0,'Pour ses parents qui ne sont pas décidés pour le moment. Elle qui nous recontactera si besoin ...<br />\r\n','-2',4567,20),(5527,'1',0,273,7,0,'2008-11-12 12:11:00',0,'','',0,10),(5528,'1',0,273,7,6,'2008-11-11 12:11:00',0,'','-2',5527,10),(5529,'1',0,282,4,6,'2008-11-11 12:12:00',0,'','-2',4927,10),(5530,'1',1542,299,7,0,'2008-11-12 12:14:00',0,'','',0,10),(5531,'1',1542,299,7,6,'2008-11-11 12:14:00',0,'','-2',5530,10),(5532,'1',0,359,5,6,'2008-11-11 12:17:00',0,'','-2',1246,10),(5533,'1',0,384,4,6,'2008-11-11 12:18:00',0,'','-2',1195,10),(5534,'1',0,454,7,0,'2008-11-12 12:20:00',0,'','',0,10),(5535,'1',0,454,7,6,'2008-11-11 12:21:00',0,'','-2',5534,10),(5536,'1',0,456,7,0,'2008-11-12 12:21:00',0,'','',0,10),(5537,'1',0,456,7,6,'2008-11-11 12:21:00',0,'','-2',5536,10),(5538,'1',0,507,4,6,'2008-11-11 12:22:00',0,'','-2',2021,10),(5539,'1',0,534,7,0,'2008-11-11 12:24:00',0,'','',0,10),(5540,'1',0,534,7,6,'2008-11-11 12:24:00',0,'','-2',5539,10),(5541,'1',0,567,7,0,'2008-11-12 12:25:00',0,'','',0,10),(5542,'1',0,567,7,6,'2008-11-11 12:25:00',0,'','-2',5541,10),(5543,'1',0,591,7,6,'2008-11-11 12:26:00',0,'','-2',1632,10),(5544,'1',0,660,7,0,'2008-11-12 12:26:00',0,'','',0,10),(5545,'1',0,660,7,6,'2008-11-11 12:26:00',0,'','-2',5544,10),(5546,'1',0,671,7,0,'2008-11-12 12:27:00',0,'','',0,10),(5547,'1',0,671,7,6,'2008-11-11 12:27:00',0,'','-2',5546,10),(5548,'1',0,746,7,0,'2008-11-12 12:30:00',0,'','',0,10),(5549,'1',0,746,7,6,'2008-11-11 12:30:00',0,'','-2',5548,10),(5550,'1',2715,945,7,0,'2008-11-12 11:00:00',0,'','-2',0,10),(5552,'1',2715,945,7,6,'2008-11-12 11:00:00',0,'Suite à mon ctr clt présente. Ok, rappel si prob.','1',5550,10),(5554,'1',2114,945,7,1,'2008-11-12 12:42:00',0,'appel vers clt pour faire point. Clt satisfaite dans l\'ensbl.<br />\r\nJuste les poub SDB et WC pas enveler et la porte du four.','1',5553,10),(5556,'1',3350,0,4,0,'2008-11-12 12:45:00',0,'contrôle avec bourroux','',0,20),(5618,'1',3350,0,4,0,'2008-11-13 11:31:00',0,'Sintas retard sur la prestation de 30 mn environ','',0,20),(5558,'1',1312,945,7,4,'2008-11-12 12:47:00',0,'pour faire point presta en vu d\'un ctrl le 13/11/08','-2',5053,10),(5560,'1',3124,0,4,0,'2008-11-12 12:57:00',0,'horaire de 15h30 à 17h30','',0,20),(5561,'1',3124,0,4,4,'2008-11-12 12:58:00',0,'','-2',5560,20),(5563,'1',3047,0,4,1,'2008-11-12 14:12:00',0,'Finalement reste sur la même base horaire<br />\r\n','-2',5365,20),(5569,'1',3649,0,3,1,'2008-11-13 14:00:00',0,'Ok pour le lundi après midi avec sabri <br />\r\n1ère presta le mercredi après midi de 16h à 18h<br />\r\npuis les lundis de 16 à 18h également<br />\r\n<br />\r\n','-2',5374,20),(5570,'1',3508,0,3,1,'2008-11-12 15:27:00',0,'Ne veut pas le mercredi après midi veut le mardi si possible. A valider avec l\'intervenante (voir pour brousset ou gomez) <br />\r\n','-2',4237,20),(6121,'1',881,165,4,0,'2008-11-24 13:15:00',0,'Elle n\'a pas pu pointer semaine47 chez Martin.<br />\r\nChangement horaires pour les mardi semaine 48 et 49 : 8h-10h','',0,14),(5574,'0',1191,0,1,0,'2008-11-12 15:05:00',0,'MME LAURENT S EST RENDU A SON DOMICILE MAIS PERSONNE ! le client s\'est trompé ... je décide de ne pas le facturer car âgé ...le facturer la prochaine fois...','',0,9),(5576,'1',3636,0,3,1,'2008-11-12 17:17:00',0,'Démarrage des prestations lundi à 13h30 ','-2',5182,20),(5577,'1',3508,0,3,1,'2008-11-13 17:56:00',0,'Non elle préférerait l\'après midi tout sauf le mercredi<br />\r\n','-2',4237,20),(5578,'1',3581,0,4,0,'2008-11-12 15:27:00',0,'de 9H à 12H le jeudi <br />\r\n','',0,20),(5579,'1',3581,0,4,1,'2008-11-12 15:28:00',0,'','-2',5578,20),(5580,'0',3344,0,4,0,'2008-11-12 15:37:00',0,'MSG le 12/Nov pour savoir si elle veut prestation cette semaine ?','',0,10),(5581,'0',2037,497,4,0,'2008-11-12 15:33:00',0,'Mail datant du 11/11/08 demandant 1 réduction de durée de prestation à compter du 4/12/08. ','',0,9),(5705,'0',0,569,7,0,'2008-11-14 14:05:00',0,'Veut prendre des CP pour le 23,24,30 et 31/12 ','',0,10),(5706,'0',0,273,7,0,'2008-11-14 14:07:00',0,'Veut prendre Cp du 22 au 27/12 NOEL','',0,10),(5586,'1',0,421,4,0,'2008-11-12 15:59:00',0,'Mail de Valérie : <br />\r\n\"VIGNERON 2.5 h repassage<br />\r\n PS: jeudi dernier l\'alarme de chez mr et mme plessis s\'est enclenchée et ça a peut être faussé la télé déclaration - 3 h effectuées . et chez mr chazalon le téléphone était HS , comme souvent en ce moment - 3 h effectuées .\"<br />\r\n<br />\r\n+ congés le 12/12/08 pour rdv médecin, elle prévient ses clients<br />\r\n','',0,14),(5587,'1',2676,421,4,0,'2008-11-12 16:03:00',0,'2h50 de repassage chez elle semaine 46','',0,14),(5588,'0',3125,619,4,0,'2008-11-12 16:11:00',0,'pour prévenir arrêt de la prestation serena 33432 le mercredi de 14h à 16h<br />\r\n<br />\r\nDernière prestation. prévenir salarié.<br />\r\nVérifier les factures: taux à 17.5 ????','',0,14),(5589,'1',3670,0,4,0,'2008-11-12 16:15:00',0,'Devis pour 2H de prestation par mois.<br />\r\n','',0,20),(5590,'1',3670,0,4,1,'2008-11-12 16:00:00',0,'Serait éventuellement intéressé par 2H par mois OU 1H par semaine car besoin d\'une aide ponctuelle suite mal de dos.<br />\r\n','-2',5589,20),(5591,'1',3670,0,4,1,'2008-11-13 17:38:00',0,'Non pas intéressé par un frofait veut un truc du type tt les 15 jours ou 1 fois par mois<br />\r\n','-2',5589,20),(5592,'1',0,905,4,0,'2008-11-12 16:18:00',0,'Serait Ok pour partir sur la base de 13H à 17H sur Aussonne pour 4H de prestation semaine prochaine.<br />\r\nValider les informations avec eux. <br />\r\n','',0,20),(5594,'1',0,905,4,1,'2008-11-12 16:15:00',0,'Lui donner adresse et n° de tél<br />\r\n','-2',5592,20),(5595,'1',0,905,4,1,'2008-11-12 17:00:00',0,'ok fait','-2',5592,20),(5596,'0',3226,67,1,0,'2008-11-12 16:23:00',0,'Cliente contente des prestations. Pour l\'instant gros travaux de remise au propre puis après souhaite fonctionner par mot avec la salariée pour lui donner des indications.','',0,14),(5598,'1',2867,898,1,0,'2008-11-12 16:27:00',0,'Satisfait des prestations, bonne adaptation. RAS','',0,14),(5600,'1',3636,0,3,1,'2008-11-14 15:34:00',0,'Précisé que le démarrage des prestation aura bien lieu lundi de 13h30 à 17h30','-2',5182,20),(5601,'1',3054,855,1,0,'2008-11-12 17:30:00',0,'Très contente des prestations, elle a bien trouvé ses repaires, elle prend des initiatives, bon contact. RAS','',0,14),(5602,'0',3535,0,4,0,'2008-11-12 17:33:00',0,'MME GODAIN REMPLACEE PAR DELPHINE','',0,46),(5603,'1',3656,0,3,4,'2008-11-13 12:24:00',0,'','-2',5410,20),(5604,'0',0,970,7,1,'2008-11-12 18:06:20',0,'Vérification des références','-2',0,46),(5605,'0',0,970,7,1,'2008-11-12 15:00:00',1,'','-2',5604,46),(5607,'1',3442,945,7,4,'2008-11-12 10:13:00',0,'pour faire la point sur presta.','-2',5055,10),(5608,'1',3442,945,7,1,'2008-11-13 10:14:00',0,'Clt très satisfaite de la presta.','1',5055,10),(5609,'1',1312,945,7,0,'2008-11-13 11:30:00',0,'','-2',0,10),(6495,'1',3547,945,7,6,'2008-11-28 15:00:00',0,'suite au Ctrl RAS','-2',6414,10),(5611,'1',2932,0,4,0,'2008-11-13 11:15:00',0,'décalage de la prestation plus tôt (13h-16h)<br />\r\n','',0,20),(5612,'1',2932,0,4,4,'2008-11-13 11:15:00',0,'','-2',5611,20),(5613,'1',2932,0,4,1,'2008-11-14 11:32:00',0,'satisfait de la prestation?<br />\r\nOui très satisafite de Mme Brousset la trouve super ne veut pas en changer mais la base horaire ne lui convient pas.<br />\r\n<br />\r\n','1',5611,20),(5614,'1',3650,0,3,1,'2009-01-08 15:42:00',0,'est occupée la recontacter début de semaine prochaine<br />\r\n','-2',5379,20),(5615,'1',0,763,4,0,'2008-11-13 11:26:00',0,'proposition de prestation sur fonsorbes','',0,20),(5616,'1',0,763,4,4,'2008-11-13 11:27:00',0,'','-2',5615,20),(5617,'1',0,763,4,1,'2008-11-13 17:46:00',0,'serait ok pour décaler une de ses clientes au lundi matin <br />\r\net faire chemin a la place','-2',5615,20),(5619,'1',3350,0,4,1,'2008-11-13 11:31:00',0,'ok pas de problème<br />\r\n','-2',5618,20),(5620,'1',0,789,5,0,'2008-11-13 11:31:00',0,'','',0,20),(5621,'1',0,789,5,1,'2008-11-13 10:30:00',0,'Parti de chez cachelet 15 mn avant la fin <br />\r\nrattrapera ses 15mn prochaine fois<br />\r\nProblème avec sa fille dent cassé<br />\r\nEffectuera bien la presta cet aprèm mais avec un peu de retard<br />\r\n<br />\r\n','-2',5620,20),(5622,'1',3597,0,3,1,'2008-11-19 11:20:00',0,'S\'inquiétait voulait savoir ou en était sa demande<br />\r\nVoir pour brousset tenir au courant début d\'après midi<br />\r\n','-2',4819,20),(5623,'1',3623,0,3,4,'2008-11-13 12:21:00',0,'excuse pour le rdv commercial qui n\'a pas eu lieu <br />\r\nReprise rdv si elle est ok <br />\r\n','-2',5102,20),(5624,'1',3623,0,3,1,'2008-11-13 18:00:00',0,'Ok rdv pris au lundi<br />\r\n','-2',5102,20),(5625,'1',3656,0,3,4,'2008-11-13 17:52:00',0,'pas de mess (pas surcharger le répondeur)','-2',5410,20),(5990,'1',0,812,4,1,'2008-11-17 16:56:00',0,'annule colcombet et reporte savignac au jeudi','-2',5989,20),(5627,'1',0,597,4,0,'2008-11-13 13:45:00',0,'Elle n\'est pas sure que son nouveau boulot va fonctionner, elle a une période d\'essai d\'un mois, si on a des clients la contacter pour savoir ou elle en est.','',0,14),(5628,'1',3649,0,3,0,'2008-11-13 13:53:00',0,'rdv ok ?<br />\r\n','',0,20),(5942,'1',3649,0,1,0,'2008-11-19 11:10:00',0,'','',0,20),(5630,'1',3181,0,7,0,'2008-11-13 14:16:00',0,'facturation','',0,20),(5631,'1',3181,0,7,4,'2008-11-13 14:16:00',0,'relance tél pour septembre<br />\r\n','-2',5630,20),(5632,'1',3181,0,7,1,'2008-11-18 13:56:00',0,'si rien relancer ...<br />\r\nOk reçu<br />\r\n','-2',5630,20),(5633,'1',2767,0,7,0,'2008-11-13 14:20:00',0,'facturation','',0,20),(5634,'1',2767,0,7,4,'2008-11-13 14:20:00',0,'relance sept','-2',5633,20),(5635,'1',2767,0,7,1,'2008-11-18 15:18:00',0,'Le règlement est parti. Ok voir dans 1 semaine<br />\r\n','-2',5633,20),(5638,'1',2929,0,7,0,'2008-11-13 14:31:00',0,'Facturation<br />\r\n','',0,20),(5639,'1',2929,0,7,4,'2008-11-13 14:31:00',0,'Il n\'affirme ne rien avoir reçu.<br />\r\nFaire repartir les 3 Factures<br />\r\n','-2',5638,20),(5640,'0',0,972,7,1,'2008-11-13 14:34:25',0,'Vérification des références','-2',0,21),(5642,'1',841,0,4,0,'2008-11-13 14:58:00',0,'mess Kanté a perdu son pére absente veut remplacement la sem du 17','',0,10),(5643,'1',3225,865,4,0,'2008-11-13 15:16:00',0,'Elle a du déclencher l\'alarme, le client a tel pour avoir son num de portable','',0,14),(5645,'1',2929,0,7,1,'2008-11-18 13:37:00',0,'ok facture reçu nous envoie aujourd\'hui ou demain<br />\r\n','-2',5638,20),(21410,'0',3964,359,4,0,'2009-11-24 09:20:00',0,'24/11/09 ANNULATION PRESTATION MME DURAND MALADE.','',0,10),(5647,'1',3026,0,3,4,'2009-01-08 16:21:00',0,'','-2',579,20),(5649,'1',3646,0,3,5,'2008-11-14 14:30:00',0,'Non pas la peine de le recontacter.<br />\r\nPour le moment sa demande est en attente et nous re-contactera quand il en aura besoin<br />\r\n','-2',5308,20),(5650,'1',0,763,4,1,'2008-11-17 14:00:00',0,'Voir pour décaler une de ses clientes de l\'après midi au matin ?<br />\r\n<br />\r\n','-2',5615,20),(5651,'1',3311,0,3,4,'2008-11-20 15:17:00',0,'tjs pas de correspondant <br />\r\n','-2',2484,20),(5652,'0',0,217,4,0,'2008-11-13 17:44:00',0,'Elle prend 2 semaines de congés à Noël','',0,14),(5659,'1',3467,811,4,0,'2008-11-13 18:02:00',0,'LE GALL fera le remplacement de LEBOUEDEC le vendredi 14/11/08 de 13h à 16h','',0,14),(5653,'1',3635,0,3,4,'2008-11-19 17:26:00',0,'','-2',5179,20),(5654,'0',0,908,4,0,'2008-11-13 17:47:00',0,'Absente le vendredi 14/11/08 pour maladie, prévoir son remplacement.','',0,14),(5655,'1',3643,0,3,1,'2008-11-13 10:20:00',0,'Non a fait appel a une autre société avec qui il a rdv le 24/11. Si insatisfait nous recontactera<br />\r\n','-2',5213,20),(5656,'1',3518,0,3,4,'2008-11-14 16:32:00',0,'','-2',4271,20),(5657,'1',3656,0,3,4,'2008-11-14 16:55:00',0,'','-2',5410,20),(5658,'1',3508,0,3,1,'2008-11-19 11:45:00',0,'demande ?<br />\r\npeut être bon pour gomez le mardi après midi si jacques ok pour décaler au lundi matin<br />\r\n','-2',4237,20),(5664,'0',2927,489,4,0,'2008-11-14 09:52:00',0,'Elle n\'est pas venue hier travaillé chez Mme Bertrand. <br />\r\n<br />\r\nA appelée ce matin. Elle était hospitalisé hier pour un problème de dent. Son fils devait appeler pour prévenir...???<br />\r\n<br />\r\nElle A appellé madame Bertrand pour s\'excuser. Mme Bertrand ok vis-à-vis de l\'excuse.','',0,14),(5665,'1',3235,908,4,0,'2008-11-14 09:55:00',0,'La cliente s\'absente le 2/12, 9/12 et 16/12<br />\r\nMlle LE BOUEDEC prévenue','',0,14),(5666,'1',2713,0,4,0,'2008-11-14 09:54:00',0,'le 14/11 paumard abste ok Mme sevestre','',0,10),(5808,'1',2811,0,5,1,'2008-11-17 17:00:00',0,'Globalement Insatisfait des prestations et de la qualité de celles-ci.<br />\r\nTrouve que l\'intervenante fait le ménage trop en superficie et c\'est trop juste à son niveau. Reste des poussières sous le lit ou sous les meubles. Ne nettoie pas les pièces à fond.<br />\r\nIL ne la voit jamais mais remarque la qualité ud travail, avant quand uniquement du repassage Ok mais maintenant qualité laissant à désirer sur le manége.<br />\r\nIl souhaite qu\'elle note ce qu\'elle a fait à chaque fois pour qu\'il puisse estimer le travail qu\'elle fait à chaque passage.<br />\r\nVeut en changer OU rompre le contrat.<br />\r\nPropose de faire la remarque a Sabri et voir si sur cette semaine constate une amélioration ou non.<br />\r\n','-2',5807,20),(5668,'1',2573,0,4,0,'2008-11-14 10:10:00',0,'reprise le 24 /11 cf mail','',0,10),(5671,'1',741,0,4,0,'2008-11-14 10:26:00',0,' le 14/11 kanté abste pour 2 sem elle a perdu son pére ok elle veut remplacement pour vend prochain','',0,10),(5672,'1',2312,0,4,0,'2008-11-14 10:29:00',0,'le14/11 kanté abste elle a perdu son pére ok pas de remplcement la sem prochaine','',0,10),(5673,'1',2358,0,5,4,'2008-11-14 12:00:00',0,'explique la situation et que déjà prévenu son conjoint<br />\r\n','-2',5669,20),(5674,'1',3350,789,5,0,'2008-11-14 10:35:00',0,'prestation du 13/11','',0,20),(5675,'1',3350,789,5,1,'2008-11-14 10:35:00',0,'Insatisfait de la prestation. Pour lui semble que l\'intervenante fait peu de choses en 3H. Hier n\'a fait que 2H de prestation sans nous prévenir.<br />\r\nFaire point avec sintas<br />\r\n','-2',5674,20),(5679,'1',3350,789,5,1,'2008-11-18 14:30:00',0,'Lui expliquer que globalement l\'intervenante fait son possible mais si le lingé était défroissé (séché sur un cintre) le rendement serait 2 fois plus rapide<br />\r\n<br />\r\nIL n\'est pas d\'accord il ne comprend pas ce qu\'elle fait et n\'est pas du tout satisfait de la qualité de ses prestations.<br />\r\nLe tenir informé et faire un contrôle qualité sur la prestation (au moins 1H) <br />\r\n<br />\r\n','-2',5674,20),(5676,'1',0,789,7,4,'2008-11-14 10:40:00',0,'ok pris en compte ','-2',5564,20),(5677,'1',3658,954,1,0,'2008-11-14 10:42:00',0,'','',0,19),(5678,'1',3658,954,1,1,'2008-11-14 10:43:00',0,'Monsieur Orget,<br />\r\nJe vous envoie ce mail pour vous dire que Mme Malin-Mawa (j\'espère que je n\'écorche pas trop son nom...) est venue hier pour faire le ménage à la maison. Je suis tout à fait satisfaite de son intervention et de son écoute. Elle n\'a pas eu le temps de faire la totalité de ce que je lui demandais, mais c\'est sans doute car il s\'agissait de la première fois, et que nous avons \"perdu\" du temps en recommandations et explications. Je suis sûre qu\'avec l\'habitude, Mme Malin va gagner en rapidité et en efficacité !<br />\r\nMerci et bonne journée,<br />\r\nMme de Bourayne.<br />\r\n','1',5677,19),(5680,'1',0,789,5,1,'2008-11-14 10:47:00',0,'Nous explique que le client lui donne des piles de linge (impossible en 3H)<br />\r\nElle dit aussi que le linge es vraiment très très froissé (donc perd un peu plus de temps)<br />\r\nElle voit la différence entre le fer classique et la centrale vapeur (va bcp plus vite avec centrale .. le client se posait des questions quand à sa rapidité)<br />\r\nAu vu du repassage qu\'elle avait déjà effectué chez nous et de son expérience, on lui fait confiance. <br />\r\nConvaincre le client que sur les prochaines prestations fera de son mieux pour le satisfaire.<br />\r\n','-2',5674,20),(5681,'1',0,789,5,1,'2008-11-20 16:30:00',0,'Retour sur prestation<br />\r\n<br />\r\nOk accompagnement Effectué sur la prestation pendant environ 1h.<br />\r\n','-2',5674,20),(5682,'1',0,763,4,1,'2008-11-13 18:00:00',0,'La cliente veut tout sauf le mercredi et les après midi (proposition pr le lundi matin :NON,)','-2',5615,20),(5683,'1',3678,927,4,0,'2008-11-14 11:00:00',0,'Souhaite quelqu\'un qui repasse bien','',0,14),(5870,'1',723,855,4,0,'2008-11-18 13:34:00',0,'En réalité prestation le 17/11/08 de 10h30 à 12h30 pour les enfants et 13h15 à 15h15 pour les parents<br />\r\nmais sur ordi 4h d\'affilé plus pratique','',0,14),(5685,'1',3623,0,3,3,'2008-11-17 19:00:00',0,'Ok rdv, les clients veulent 3H par semaine (ménage et repassage), le vendredi ou jeudi. Ils aimerait commencer ce vendredi. <br />\r\nENVOIE DU CARNET DE LIAiSON.<br />\r\nB2, 3ème étage porte à gauche','-2',5102,20),(5686,'1',3679,0,3,0,'2008-11-14 11:19:00',0,'Demande devis 3H semaine<br />\r\n','',0,20),(5687,'1',3679,0,3,4,'2008-11-14 11:20:00',0,'','-2',5686,20),(5688,'1',3679,0,3,4,'2008-11-17 16:16:00',0,'','-2',5686,20),(5689,'1',3680,0,3,0,'2008-11-14 11:28:00',0,'Devis 3H par semaine','',0,20),(5690,'1',3680,0,3,4,'2008-11-14 11:20:00',0,'','-2',5689,20),(5691,'1',3680,0,3,1,'2008-11-14 12:30:00',0,'Sait ce qu\'elle veut très décidé<br />\r\nVeut fin de journée (en 2 x 2H) ou 3H le soir a partir de 17h u 17h30 si possible<br />\r\nOk tt les jours sauf le vendredi <br />\r\nhabite a côté de barrière de paris donc accessible<br />\r\nVeut surtout repassage (1 petit panier) et les sols <br />\r\nMaison de 100 m² ne veut pas de rdv commercial<br />\r\nRappel Lundi<br />\r\n','-2',5689,20),(5692,'1',2932,0,4,4,'2008-11-18 10:38:00',0,'pour le moment on reste sur cette base<br />\r\n','-2',5611,20),(5693,'1',3581,0,7,0,'2008-11-14 11:40:00',0,'Veut qu\'on fournisse à l\'intervenante des chaussons et des tabliers....<br />\r\n','',0,20),(5694,'1',3450,0,3,4,'2008-11-18 11:25:00',0,'Ne répond pas et pas de répondeur.<br />\r\nTenter le soir <br />\r\n','-2',3538,20),(5695,'1',3621,0,3,1,'2008-11-17 13:55:00',0,'Ok nous a recontacté, veut une prestation ponctuelle pour un état des lieux sortant. Maison de 80m², voulait éventuellement une estimation sur la maison (par rapport aux nombres d\'heures). On compte environ 1H pour 25m² soit pour sa surface 3H ou 4H selon le degré de saleté.<br />\r\nVoir si quelqu\'un de disponible (Barthe?) ET la recontacter','-2',5001,20),(5696,'1',2358,0,5,4,'2008-11-14 10:05:00',0,'','-2',5669,20),(5698,'1',0,763,7,0,'2008-11-14 12:10:00',0,'Problème de salaire','',0,20),(5699,'1',0,763,7,1,'2008-11-14 12:10:00',0,'Se pose (beaucoup) de questions par rapport au fonctionnement.<br />\r\nLui explique le fonctionnement et que l\'on propose des remplacements pour éviter les heures PARF. <br />\r\n<br />\r\nComprend mais si a choisit de travailler avec nous car avait quelque chose de fixe pour la fin du moi sinon ferait tout en CESU comme elle fait actuellement (mieux payé).<br />\r\n<br />\r\nLui explique que c\'est comme ca. Veut savoir si éventuellement peut réduire le contrat tout en gardant ses clients (de 10H sur 16H par exemple)???<br />\r\n<br />\r\nDit que pour un client de 2H on lui propose un remplacement de 4H loin de chez elle, ce n\'est pas normal!<br />\r\n<br />\r\n<br />\r\n<br />\r\n<br />\r\n','-2',5698,20),(5861,'0',3640,0,4,0,'2008-11-17 12:30:00',0,'Point qualité : client satisfait','',0,9),(5710,'1',1967,968,4,0,'2008-11-14 14:38:00',0,'Olivier ira avec Mme Hervé vendredi car mlle legerd ne sera pas là.<br />\r\n<br />\r\nMme hervé informée','',0,14),(5806,'1',0,968,7,0,'2008-11-17 16:51:00',0,'Elle est très contente de ses premières prestations, bon contact avec les clients.','',0,14),(5712,'1',3655,0,3,1,'2008-11-17 11:41:00',0,'Est ok pour partir sur la base du Mardi matin ou après midi <br />\r\nVoir avec Sabri comment nous pouvons faire<br />\r\n','-2',5408,20),(5713,'1',3554,0,3,1,'2009-02-16 12:20:00',0,'non plus d\'actualité car ils ont déménagé sur toulouse<br />\r\n','-2',4570,20),(5714,'1',3636,0,3,1,'2008-11-18 11:32:00',0,'ok 1ere presta ?<br />\r\nOk très satisfaite de cette prestation faire point dans les semaines à venir <br />\r\n','1',5182,20),(11126,'1',4069,359,4,0,'2009-03-16 11:47:00',0,'Suite abs interv presta reporter au jeudi 19/03/09 au matin. Interv doit récupérer clé le mardi soir à 17h chez CLT.','',0,10),(5716,'1',2534,0,4,0,'2008-11-14 15:55:00',0,'le 14/11 à 16h mess à son mari pour qu\'elle nous rapelle','',0,10),(5717,'1',3518,0,3,4,'2008-11-20 17:22:00',0,'','-2',4271,20),(5718,'1',3680,0,3,1,'2008-11-17 17:41:00',0,'Non ne pas la contacter aux heures de bureau, ré-essayer demain entre 12 et 14H;<br />\r\n','-2',5689,20),(5719,'1',3656,0,3,4,'2008-11-17 15:01:00',1,'Retenter ce soir <br />\r\n','-2',5410,20),(5720,'1',2534,0,4,0,'2008-11-14 17:15:00',0,'OK POUR MAIGA mais Rv de presentation le 18/à 14h 30 pour début vendredi 21 à 13 h','',0,10),(5721,'1',3429,0,3,1,'2008-11-21 12:05:00',0,'Veut rester sur le lundi et le vendredi 2x2 heures.<br />\r\nChercher quelqu\'un<br />\r\n','-2',3387,20),(5722,'1',3540,0,3,4,'2008-11-19 17:32:00',0,'pas de répondeur','-2',4428,20),(5723,'1',0,905,7,1,'2008-11-16 19:06:10',0,'Rappel de la visite médicale','-2',0,20),(5724,'1',0,905,7,1,'2008-11-17 10:17:00',0,'Ok rappel visite médicale','-2',5723,20),(6124,'1',3335,237,4,0,'2008-11-24 13:32:00',0,'Mme TAHRAOUI interviendra le jeudi de 13h30 à 16h30','',0,14),(5866,'1',2676,421,4,0,'2008-11-18 13:21:00',0,'Mail de Mme PEAN :<br />\r\nle 16/11 1h75 de repassage<br />\r\nle 17/11 2h de repassage','',0,14),(5729,'0',1439,0,4,0,'2008-11-17 09:32:00',0,'Client arrêt presta suite pblm financier. Client très satisfait des prestations effectuées.','',0,9),(5869,'1',3467,0,4,0,'2008-11-18 13:33:00',0,'Ok pour TAHRAOUI le vendredi de 13h30 à 16h30<br />\r\nNormalement pas de repassage.<br />\r\n<br />\r\nPrévenir TAHRAOUI et LEBOUEDEC<br />\r\n<br />\r\nDonner à TAHRAOUI le fixe et portable de la cliente au cas ou elle aurait du mal à trouver.','',0,14),(5730,'0',3335,0,5,0,'2008-11-17 09:42:00',0,'Mme Chauvin a dit à Mme Tarahoui qu\'elle souhaitait qu\'elle remplace Mme Moisan qui travaille moins bien...<br />\r\nLa cliente doit appeler...','',0,14),(6378,'1',0,877,7,1,'2008-11-27 15:53:00',0,'compte prendre du 22 decembre au 02 janvier 5 jours (travaillerais le 29, 30 et 31)<br />\r\n','-2',6377,20),(6762,'1',3662,0,1,0,'2008-12-04 17:59:00',0,'10/12 :Point qualité Client satisfait de la presta','',0,9),(5735,'1',0,905,4,1,'2008-11-17 10:17:00',0,'ok prévenu. Arrangement fait entre cliente et intervenante (de 8h30 à 11h30 plutôt que 9h 11h)<br />\r\n','-2',5734,20),(5736,'0',1723,0,4,0,'2008-11-17 10:23:00',0,'Elle veut rattraper 2 h d\'abce de désiréé + 2H exceptionnellement pour les vitres avant noel','',0,10),(5737,'0',3537,0,4,0,'2008-11-17 10:40:00',0,'LE CLIENT ARRETE LES PRESTA CAR NON SATISFAIT DU TRAVAIL DE MME GALTIER ET PERSONNE D AUTRE A LUI PROPOSER/<br />\r\nmme galtier lui déposera les clés dans sa bal jeudi 20.11','',0,9),(5738,'1',2448,0,5,0,'2008-11-17 10:47:00',0,'Hawari Malade','',0,20),(5739,'1',2448,0,5,1,'2008-11-17 10:48:00',0,'prestation du 17/11 annulé normalement reprendra au 19/11<br />\r\nclient prévenu ok<br />\r\n','-2',5738,20),(5740,'1',3683,0,3,0,'2008-11-17 10:49:00',0,'Devis 2H par semaine<br />\r\n','',0,20),(5741,'1',3683,0,3,4,'2008-11-17 11:32:00',0,'Ramonville et alentours<br />\r\n','-2',5740,20),(5742,'1',3656,0,3,1,'2008-11-15 10:51:00',0,'Nous a contacté par mail ','-2',5410,20),(5743,'1',3684,0,3,0,'2008-11-17 10:53:00',0,'Devis 4H par semaine<br />\r\n','',0,20),(5744,'1',3684,0,3,1,'2008-11-17 11:20:00',0,'Brief commercial ok<br />\r\nRdv commercial pris','-2',5743,20),(5745,'1',2083,0,4,0,'2008-11-17 11:19:00',0,'OK pour emplacement du 18 avec Diatuzua','',0,10),(5746,'1',3684,0,3,3,'2008-11-20 19:00:00',0,'Veulent 2x2 H de ménage (le mardi et le vendredi), ménage à fond (vitre, intérieur des placards...) pas de créneau sur la journée car eux ne sont pas présent (même entre 12h et 14h)<br />\r\nActuellement compare avec la concurrence<br />\r\nRecontacter début de semaine prochaine.<br />\r\nBon de commande OK , envoi du carnet de liaison.','-2',5743,20),(5749,'1',3655,0,3,1,'2008-11-17 14:50:00',0,'Ok mais pour lui remettre les clés aimerait la rencontrer ce soir si possible','-2',5408,20),(5750,'1',0,728,4,0,'2008-11-17 12:01:00',0,'Voir pour inverser la prestation du matin et de l\'après midi (passer verley au matin et rivoire en début d\'après midi) ','',0,20),(5751,'1',0,728,4,1,'2008-11-17 12:02:00',0,'Ok voir et la tenir informé<br />\r\n<br />\r\n','-2',5750,20),(5752,'1',0,728,4,1,'2008-11-17 12:15:00',0,'NON finalement mettre rivoir de 8h à 10h puis de 10h05 à 13h05 mettre petitierre<br />\r\nReste a valider ','-2',5750,20),(5753,'0',905,104,4,0,'2008-11-17 12:13:00',0,'Mme CAPDEVILLA a appelé ajd\'hui 17/11/08 à 12h17 pour me faire part que Mme HMAMOU n\'a pas effectuée sa presta.<br />\r\nJ\'ai appelé Mme HMAMOU pour connaître les raisons de son absences. Mais je suis tombée sur sa messagerie. Je lui ai demandé de nous rapeller au + tôt.','',0,9),(5905,'0',905,0,4,0,'2008-11-18 17:22:00',0,'j\'offre une heure sur la presta du 10.11 car mme hmamou ne respecte pas le télépointage et sur novembre effectue 40 mn en moins','',0,9),(5755,'1',3614,0,3,4,'2008-11-18 10:36:00',0,'','-2',4914,20),(5757,'1',3621,0,3,4,'2008-11-17 15:33:00',0,'barthe est ok pour le mercredi après midi, reste à valider avec l\'intervenante.<br />\r\nAttente retour ce soir ou demain matin.<br />\r\n','-2',5001,20),(5758,'1',2985,0,4,0,'2008-11-17 13:56:00',0,'horaire de 8h à 10h plutôt que de 9h à 11h.<br />\r\n','',0,20),(5759,'1',2985,0,4,4,'2008-11-17 13:56:00',0,'','-2',5758,20),(5760,'1',2985,0,4,1,'2008-11-17 17:15:00',0,'Ok pour la base horaire lui convient parfaitement.<br />\r\n','-2',5758,20),(5761,'1',0,728,4,4,'2008-11-17 14:50:00',0,'Petit pierre est Ok pour commencer demain mais aimerait rencontrer l\'intervenante ce soir pour lui remettre les clés. est ce possible ? <br />\r\nrappel dans journée <br />\r\n','-2',5750,20),(5762,'1',2706,0,1,1,'2008-11-17 14:38:00',0,'faire point par rapport au courrier <br />\r\nS\'est calmé, s\'est emporté par rapport au courrier car n\'avait pas de nouvelles.<br />\r\nPrécisé que nous n\'allons pas la contacter toutes les semaines pour lui dire que nous n\'avons personne.<br />\r\nva chercher de son côté. si il y a quelqu\'un de bien nous ne manqueront pas de la contacter.<br />\r\nPour le pointage nous avons précisé qu\'il y avait des vérifications toutes les semaines .. elle pourra le vérifier','-2',3204,20),(5763,'1',963,0,4,0,'2008-11-17 14:04:00',0,'Durand asbte le 17/11 ok Mr ','',0,10),(5766,'0',0,974,7,1,'2008-11-17 14:22:53',0,'Vérification des références','-2',0,11),(5767,'0',0,974,7,1,'2008-11-17 15:00:00',1,'','-2',5766,11),(5770,'1',1610,0,4,0,'2008-11-17 14:27:00',0,'Annulation presta 19/11 ','',0,10),(5773,'0',2511,651,4,0,'2008-11-17 14:52:00',0,'Message sur portable pour prévenir arrêt Mme LEBELLOIS semaine 47','',0,14),(5774,'0',821,651,4,0,'2008-11-17 14:55:00',0,'Message pour prévenir arrêt Mme LEBELLOIS semaine 47','',0,14),(5775,'1',0,728,4,1,'2008-11-17 16:10:00',0,'Elle est ok. <br />\r\nPas de prob pour 1ere rencontre','-2',5750,20),(5776,'1',3655,0,3,4,'2008-11-17 16:10:00',0,'ok pour ce soir à partir de 19h <br />\r\n','-2',5408,20),(5777,'1',3656,0,3,1,'2008-11-18 18:00:00',0,'Brief commercial<br />\r\nOk pour rdv commercial <br />\r\n','-2',5410,20),(5778,'1',3335,237,1,0,'2008-11-17 15:04:00',0,'La cliente préfère prestation de Mme TAHRAOUI car Mme MOISAN ne va pas dans le détail, elle ne fait pas le derrière du lavabo de la SDB. elle est moins énergique. Cliente va lui faire la remarque.<br />\r\nElle n\'aime pas le repassage donc des qu\'elle peut éviter de le faire, elle évite.<br />\r\n<br />\r\nLa cliente serait prête à faire 1*3h ou 2*2h pour avoir Mme TAHRAOUI pour l\'instant je lui ai répondu négativement','',0,14),(5779,'1',2706,0,7,0,'2008-11-17 15:07:00',0,'clés','',0,20),(5780,'1',2706,0,7,1,'2008-11-17 15:07:00',0,'Courrier AR ok <br />\r\n','-2',5779,20),(5781,'1',1313,0,7,0,'2008-11-17 15:10:00',0,'Clés','',0,20),(5782,'1',1313,0,7,1,'2008-11-17 15:10:00',0,'Courrier AR ok<br />\r\n','-2',5781,20),(5784,'1',1874,0,7,1,'2008-11-17 15:26:00',0,'courrier AR ok <br />\r\n','-2',5783,20),(5785,'1',0,976,7,1,'2008-11-17 15:33:10',0,'Vérification des références','-2',0,10),(5786,'1',0,976,7,1,'2008-11-17 15:00:00',1,'','-2',5785,10),(5787,'1',3621,0,3,1,'2008-11-17 16:42:00',0,'elle est ok pas de prob (barthe), précisé de 13H à 17H. Le client est ok ','-2',5001,20),(5792,'1',0,605,4,1,'2008-11-17 16:30:00',0,'Ok pas de souci, adresse Ok de 13h à 17 H OK<br />\r\n','-2',5789,20),(5803,'1',3532,0,4,0,'2008-11-17 16:34:00',0,'cahier de liaison + attestation de remise de clé envoyés ce jour par courrier au client','',0,9),(5801,'1',901,0,5,0,'2008-11-17 16:24:00',0,'j offre une heure le 13.11 car mme m\'hammedi n\'a pas pu terminer','',0,9),(5802,'1',3637,0,4,0,'2008-11-17 16:26:00',0,'j\'offre 1/2 heure à la cliente sur presta su 13.11 pour présentation et explications des tâches à effectuer','',0,9),(5904,'1',669,0,5,0,'2008-11-05 17:20:00',0,'1 h offerte sur cette presta suite tasse cassée par mme jouve lors d\'un remplacement cet été (je n\'étais pas au courant)','',0,9),(5804,'0',3015,0,4,0,'2008-11-17 16:39:00',0,'cahier de liaison envoyé ce jour ','',0,9),(5805,'1',3621,0,3,1,'2008-11-25 18:10:00',0,'Suite probleme barthe annule presta du mercredi et reprise presta le jeudi avec sintas.<br />\r\nOk de leur côté.<br />\r\n','-2',5001,20),(5807,'1',2811,0,5,0,'2008-11-17 17:07:00',0,'Veut changer d\'intervenante<br />\r\n','',0,20),(5809,'1',2811,0,5,1,'2008-11-20 17:04:00',0,'Ok remarque qu\'elle a noté les choses.<br />\r\nRappel demain dans le courant de la journée.<br />\r\n','-2',5807,20),(5810,'1',0,728,5,0,'2008-11-17 17:24:00',0,'prob orus, insatisfait','',0,20),(5811,'1',0,728,5,1,'2008-11-18 14:00:00',0,'Ok prévenue des réflexions de Mr Orus. Fait son possible en 2h.<br />\r\nPense que Orus est influencé par sa nouvelle compagne car auparavant n\'avait jamais eu de rélfexion.<br />\r\n','-2',5810,20),(5812,'1',1570,370,7,0,'2008-11-17 17:37:00',0,'Salariée absente le 19/12 donc remplace par le 29/12 de 9h à 13h.<br />\r\n<br />\r\nClient annule les 26/12 et 2/01 <br />\r\n','',0,14),(6740,'1',1571,370,4,0,'2008-12-04 16:36:00',0,'Pour remplacer le jour férié du 1/01/09 prestation le 2/01/09 de 9h à 12h','',0,14),(5813,'1',0,789,4,0,'2008-11-17 17:39:00',0,'3h boussertot de 15h à 18h ','',0,20),(5814,'1',0,789,4,4,'2008-11-17 17:40:00',1,'','-2',5813,20),(5815,'1',0,789,4,1,'2008-11-19 10:17:00',0,'voulait savoir pour boussotrot ?<br />\r\nNon pas de démarrage pour cette semaine. Nous la tenons au courant. <br />\r\n','-2',5813,20),(5816,'1',3680,0,3,4,'2008-11-19 13:35:00',0,'propose : sintas de 15 à 18h mercredi après midi dès semaine prochaine<br />\r\n','-2',5689,20),(5817,'0',3611,429,1,0,'2008-11-18 10:54:00',0,'Cliente satisfaite des presta de Mme SAMPER;<br />\r\nElle a troué 1 autre organimse sur Lattes qui a 22 intervenantes. Donc arrêt des presta.','',0,9),(5819,'1',3656,0,3,3,'2008-11-24 18:00:00',0,'Veut 4H le mercredi après midi si possible. 2H de repassage et 2H de ménage. Veut un rdv avec l\'intervenante avanty de débuter les prestations. <br />\r\nElle Réfléchi la recontater dans quelques jours pour mettre en place les prestations.<br />\r\nCarnet de liaison a faire parvenir<br />\r\n','-2',5410,20),(5824,'1',2309,0,4,0,'2008-11-18 09:26:00',0,'Msg Mme 9h 15 Es a une grippe arr^te jusqu\'au 24/11','',0,10),(5825,'1',1170,0,4,0,'2008-11-18 09:31:00',0,'le 18= 11 Msg Mme 9h 15 Es a une grippe arr^te jusqu\'au 24/11','',0,10),(5826,'0',2926,482,4,0,'2008-11-18 09:44:00',0,'Mme TALEB a un empêchement jeudi matin, elle ne pourra pas faire presta. BARAN.<br />\r\nAppeler client pour proposer mercredi matin même horaire.<br />\r\nClient OK - Consigne drap propre sur commode','',0,9),(5831,'1',3683,0,3,4,'2008-11-20 17:52:00',0,'','-2',5740,20),(5906,'0',1000,0,4,0,'2008-11-18 17:24:00',0,'prévenir absence Mme MASURAIS jeudi 20/11/08 car grève instit donc annule presta','',0,14),(5907,'0',725,0,4,0,'2008-11-18 17:27:00',0,' Message pour prévenir absence Mme MASURAIS jeudi 20/11/08 car grève instit','',0,14),(6498,'1',3721,915,7,0,'2008-12-02 15:00:00',0,'','-2',0,10),(5834,'1',3623,0,3,4,'2008-11-18 17:42:00',0,'on s\'occupe du dossier','-2',5102,20),(5835,'1',0,733,4,0,'2008-11-18 10:29:00',0,'prestation de 3h le vendredi après bitto (REVOL)','',0,20),(5836,'1',0,733,4,4,'2008-11-18 10:29:00',0,'','-2',5835,20),(5959,'1',2969,0,4,0,'2008-11-19 16:25:00',0,'Demander à Mme DESMARET si elle accepterait exceptionnellement que la presta du matin est lieu l\'apm.<br />\r\nCliente OK.','',0,9),(5837,'1',0,733,4,1,'2008-11-18 14:00:00',0,'Non elle refuse car trop fatiguant fin de semaione préfère le lundi<br />\r\n<br />\r\n','-2',5835,20),(5838,'1',3655,0,4,0,'2008-11-18 10:32:00',0,'veut décaler ses horaires a l\'après midi <br />\r\n','',0,20),(5839,'1',3655,0,4,1,'2008-11-18 10:32:00',0,'veut passer du matin à l\'après midi sur la base 14h-17h.<br />\r\nLa tenir informé mais pour le moment pas possible<br />\r\n','-2',5838,20),(5840,'1',3655,0,4,1,'2008-11-21 10:34:00',0,'Elle est Ok pour rester au mardi matin pour le moment. Voir avec l\'intervenante <br />\r\n','-2',5838,20),(5864,'0',3531,854,1,0,'2008-11-18 12:52:00',0,'Faire point qualité 1ère presta<br />\r\nMess Rpdr client le 19/11 pour faire point qualité 1ère presta.','',0,9),(5841,'1',3614,0,3,1,'2008-11-19 10:50:00',0,'Va voir les concurrents jeudi prochain. <br />\r\nFaire un point si convaincu ou non par ceux ci <br />\r\n','-2',4914,20),(5842,'1',2932,0,4,1,'2008-11-20 15:35:00',0,'Ok informé qu\'il n\'y avait personne et qu\'elle aura un peu de retard du au travaux entre plaisance et tournefeuille ','-2',5611,20),(5903,'1',0,253,4,0,'2008-11-18 17:12:00',0,'Prend le 20/11/08 en congés car grève des instits','',0,14),(5843,'0',2602,482,4,0,'2008-11-18 11:15:00',0,'M. FILLEUL souhaite prendre les presta tous les 15 jrs.<br />\r\nJ\'ai contacté Mme TALEB afin de savoir si elle serait d\'accord pour récupérer son ancien client. Elle est OK dde préférence le mercredi matin.<br />\r\nLe client souhaite l\'apm. Mme TALEB ok de 14h à 16h.','',0,9),(6123,'1',1722,0,7,4,'2008-11-28 14:29:00',0,'septembre et octobre<br />\r\n','-2',5891,20),(6472,'1',2308,0,4,0,'2008-12-01 12:31:00',0,'Mess le 01/12/08 12h/30 pour remplacement de salumu contre Mme desplan jeudi 04/12 à 8h 30','',0,10),(5930,'0',3015,0,4,0,'2008-11-19 10:08:00',0,'mme lagra me fait part qu\'elle a du mal à tout faire en 3h ; en effet la maison est grande ; faire le point avec elle dans 15 jours et si nécessaire appeler la cliente<br />\r\nLe 2/12 Mme LAGRA m\'a dit que maintenant elle arrivait à faire sa presta dans les temps. Elle avait convenue avec la cliente que ce qu\'elle ne pouvait pas faire, elle lui noterait sur la cahier de liaison.','',0,9),(5845,'1',3450,0,3,1,'2008-11-19 17:30:00',0,'toujours pas de répondeur <br />\r\n','-2',3538,20),(5846,'1',3679,0,3,1,'2008-11-20 15:23:00',0,'Non ont déjà trouvé quelqu\'un d\'autre<br />\r\n','-2',5686,20),(5847,'1',3636,0,1,0,'2008-11-18 11:32:00',0,'satisfaite ?<br />\r\n','',0,20),(5848,'1',3636,0,1,1,'2008-11-25 12:30:00',0,'Non l\'intervenante repasse très mal et lui a abimé un tee shirt neuf.<br />\r\nInadmissible, faire le point avec l\'intervenante et avec la cliente.<br />\r\n','-2',5847,20),(5849,'0',0,594,4,0,'2008-11-18 11:41:00',0,'Mess Rpdr Mme JOUVE pour voir avec elle ses dispo pour sa VM du travail.<br />\r\nChez AIDAMI elle est aide ménagère. Donc nous n\'avons pas besoin de lui faire repasser sa VM. Je lui ai demandé si elle pouvait nous en faire 1 explaire.<br />\r\n','',0,9),(5851,'1',2112,0,4,0,'2008-11-18 11:57:00',0,' Msg de sousa fait le repassage le merc 19 y a n\'avait pas ce matin 17/11','',0,10),(6352,'1',1561,0,4,4,'2008-11-27 13:05:00',0,'Relance du client pour le changement d\'intervenante','-2',6271,2),(5854,'0',0,644,4,0,'2008-11-18 12:18:00',0,'Congès de Mme M\'MAMEDI du 19/12 au 2/01/09.','',0,9),(5856,'0',0,497,4,0,'2008-11-18 12:19:00',0,'Congés 26/12 et du 30/12 au 2/01 inclus.','',0,9),(7196,'1',3189,0,3,1,'2008-12-30 17:30:00',0,'Nous a recontacté pour plus de renseignements.<br />\r\nRappeler<br />\r\n','-2',1463,20),(7599,'0',3459,0,4,0,'2008-12-26 11:24:00',0,'clt ne souhaite pas décalé presta du 01/01 ni de remplacement','',0,10),(6165,'1',3350,0,1,4,'2008-12-08 12:27:00',0,'','-2',6164,20),(6265,'0',1607,928,1,0,'2008-11-25 18:03:00',0,'POINT QUALITE OK : CLIENT SATISFAIT POUR LE MOMENT','',0,9),(5871,'1',2929,0,7,1,'2008-11-27 15:35:00',0,'relancer si rien reçu <br />\r\n<br />\r\nAffirme de son côté avoir fait partir le règlement <br />\r\nAttente de celui-ci faire point début semaine prochaine<br />\r\n<br />\r\n','-2',5638,20),(5872,'1',1696,237,4,0,'2008-11-18 13:38:00',0,'Arrêt des prestations à partir semaine 47','',0,14),(5873,'1',2412,0,1,4,'2008-11-21 11:52:00',0,'amélioration prestation ? ','-2',4689,20),(5874,'1',3467,0,1,0,'2008-11-18 13:51:00',0,'La cliente paie par CESU + complément chèque de moins de 10€ est-ce possible???','',0,14),(5875,'1',3350,789,5,4,'2008-11-19 10:42:00',0,'J\'accompagne sintas demain sur la prestation (à 13h30)<br />\r\net une fois ','-2',5674,20),(5877,'1',2217,0,7,0,'2008-11-18 15:36:00',0,'Facturation<br />\r\n','',0,20),(5878,'1',2217,0,7,4,'2008-11-18 15:36:00',0,'Facture de Juillet et Septembre<br />\r\n','-2',5877,20),(5879,'1',2217,0,7,1,'2008-11-24 11:46:00',0,'Ok a reçu les clés. Nous fait parvenir le règlement dès aujourd\'hui.<br />\r\n<br />\r\nDemande si il y a quelqu\'un de disponible sur le secteur. Non malheureusement.<br />\r\n<br />\r\nSi quelqu\'un relancer.<br />\r\n','-2',5877,20),(5880,'1',2417,0,7,0,'2008-11-18 15:50:00',0,'Relance facturation<br />\r\n','',0,20),(5881,'1',2417,0,7,4,'2008-11-18 15:50:00',0,'Septembre ','-2',5880,20),(5882,'1',2417,0,7,4,'2008-11-21 17:53:00',0,'Attente du réglement des factures de septembre et octobre <br />\r\n<br />\r\n','-2',5880,20),(5884,'1',1224,0,7,4,'2008-11-18 15:53:00',1,'relance septembre','-2',5883,20),(5885,'1',1224,0,7,4,'2008-11-27 14:21:00',0,'tjs rien reçu . Relance','-2',5883,20),(7462,'1',1026,216,4,0,'2008-12-19 17:09:00',0,'annulation du client pour le 28/01','',0,20),(5888,'1',2418,0,7,0,'2008-11-18 16:03:00',0,'facturation','',0,20),(5889,'1',2418,0,7,1,'2008-11-18 16:08:00',0,'Ok elle nous fait parvenir son chèque.<br />\r\n','-2',5888,20),(7075,'0',2670,0,1,0,'2008-12-11 17:04:00',0,'Message pour dire qu\'on était toujours en recrutement','',0,14),(5891,'1',1722,0,7,0,'2008-11-18 16:10:00',0,'Facturation<br />\r\n','',0,20),(5892,'1',1722,0,7,4,'2008-11-18 16:11:00',0,'Relance septembre<br />\r\n','-2',5891,20),(5893,'1',1722,0,7,4,'2008-11-24 13:30:00',0,'Rien reçu ...<br />\r\n2ème relance téléphonique','-2',5891,20),(5894,'1',2632,0,7,0,'2008-11-18 16:11:00',0,'facturation<br />\r\n','',0,20),(5895,'1',2632,0,7,1,'2008-11-18 16:12:00',0,'contacter son mari demain en fin de matinée.<br />\r\n','-2',5894,20),(5896,'1',2632,0,7,1,'2008-11-19 11:00:00',0,'relance Aout et septembre<br />\r\nOk nous fera parvenir la lettre de fin de contrat ainsi que le chèque en même temps<br />\r\n','-2',5894,20),(5897,'1',2021,0,7,0,'2008-11-18 16:14:00',0,'facturation<br />\r\n','',0,20),(5898,'1',2021,0,7,4,'2008-11-18 16:14:00',1,'','-2',5897,20),(5899,'1',2021,0,7,4,'2008-11-24 13:53:00',0,'relance aout, sept, oct','-2',5897,20),(5900,'1',3699,237,4,0,'2008-11-18 16:51:00',0,'Ok pour prestation chez BOISSINOT le jeudi matin. <br />\r\nelle pourrait de 8h30 à 11h30.<br />\r\nAnnulation mission car ils ont trouvé qq un<br />\r\nElle n\'a pas pu pointer chez Mme CHAUVIN car la cliente était toujours en ligne (13h25 à 16h25)','',0,14),(5901,'0',3640,0,4,0,'2008-11-18 17:01:00',0,'message répondeur au client lui proposant que mme ndouo fasse l\'échange de clés lundi prochain devant chez le cliente vers 8h30 / 8h35 / suite confirmation client, confirmer ndouo','',0,9),(6100,'1',0,950,4,0,'2008-11-24 10:31:00',0,'nouvelle presta à l\'union le mercredi après midi 3h<br />\r\n','',0,20),(5908,'1',3549,976,4,0,'2008-11-18 17:27:00',0,'proposition de 1ère presta avec mme soumano','',0,10),(5909,'0',2354,0,4,0,'2008-11-18 17:29:00',0,' Message pour prévenir absence Mme MASURAIS jeudi 20/11/08 car grève instit','',0,14),(5910,'0',905,104,1,0,'2008-11-18 17:24:00',0,'la cliente souhaite qu\'à partir du 24.11, mme hmamou respecte les horaires des presta cad de 08h30/9h maxi à 12h30/13h<br />\r\nATN contrôle tous les 15 jours depuis novembre :Pointage irrégulier!<br />\r\nMois de janvier RAS! Continuer à vérifier tous les 15 jours','',0,9),(5911,'1',3549,976,4,4,'2008-11-18 17:29:00',0,'prposition de mise en place de presta avec mme Soumano. Demande à la cliente de nous rappeler pour confirmation','-2',5908,10),(5912,'1',2988,0,4,0,'2008-11-18 17:31:00',0,' Message pour prévenir absence Mme MASURAIS jeudi 20/11/08 car grève instit','',0,14),(5913,'0',0,104,7,0,'2008-11-18 17:31:00',0,'contrôler le télépointage surtout sur capdevilla tous les 15 jours : programmer un nouveau suivi à chaque fois','',0,9),(5915,'1',3549,976,4,1,'2008-11-18 17:33:00',0,'la cliente a rappeler c\'est ok pour elle','-2',5908,10),(5916,'0',0,237,4,0,'2008-11-18 17:39:00',0,'Elle n\'a pas pu pointer chez Mme CHAUVIN car la cliente était toujours en ligne (13h25 à 16h25)','',0,14),(5917,'1',3623,0,3,4,'2008-11-20 11:22:00',0,'Ok quelqu\'un sur la base du jeudi matin : 9h-12h','-2',5102,20),(5918,'0',0,908,4,0,'2008-11-18 17:43:00',0,'Prévenue arrêt mission LEMAITRE','',0,14),(5920,'0',0,888,4,0,'2008-11-18 18:13:00',0,'Elle prend du 27/12/08 au 5/01/08 prévenir ses clients','',0,14),(6580,'1',3581,0,4,4,'2008-12-03 11:02:00',0,'Ok pour un remplacement demain matin sur la base horaire 9h-12h avec hawari','-2',6572,20),(5922,'1',2224,836,5,0,'2008-11-07 17:36:00',0,'','',0,2),(5923,'1',2224,836,5,1,'2008-11-07 17:37:00',0,'Cliente pas très satisfaite de la qualité du ménage : sols pas nickels, objets pas déplacés, escalier pas aspiré malgré la demande de la cliente, moutons dans l\'entrée, poussières faites en utilisant 1 seul chiffon. Le repassage est mieux qu\'avant mais l\'intervenante met les vêtements repassés en tas ce qui les refroissent. Passage de Bennet prévu le 20/11','-2',5922,2),(5924,'0',0,977,7,1,'2008-11-18 20:04:37',0,'Vérification des références','-2',0,47),(5925,'0',0,977,7,1,'2008-11-18 15:00:00',1,'','-2',5924,47),(5932,'1',3319,0,5,0,'2008-11-19 10:12:00',0,'mme laville n\'a pu faire le repassage car la centrale vapeur crachait trop d\'eau : la cliente me dit qu\'elle a fait le repassage heir soir sans aucun problème; Ils emblerait que Mme LAVILLE appuie sur 1 bouton. Or il ne faut pas appyeer sur aucun des 2 boutons + atdre 15/20mn avant utilisation de la centrale.Client m\'a informée que Mme LAVILLE l\'appel sur son portable lors sa prochaine utilisation si pblm.<br />\r\nMme LAVILLE=ok.','',0,9),(5934,'1',3614,0,3,1,'2008-11-28 11:53:00',0,'non a trouvé quelqu\'un<br />\r\n','-2',4914,20),(5935,'1',3350,789,5,1,'2008-11-19 12:00:00',0,'Non veut suspendre la prestation<br />\r\nveut rencontrer quelqu\'un avant<br />\r\n','-2',5674,20),(5936,'1',1721,0,4,0,'2008-11-19 10:55:00',0,'','',0,20),(5937,'1',1721,0,4,1,'2008-11-19 10:55:00',0,'Arrêt des prestations le 26/11<br />\r\n','-2',5936,20),(5938,'1',2632,0,7,1,'2008-12-05 10:44:00',0,'Si rien reçu relancer ...<br />\r\nAttendre car celui-ci doit nous envoyer la lettre de rupture de contrat relancer à ce moment là<br />\r\n<br />\r\nok lettre de rupture et envoi du courrier pour solde facturation<br />\r\n<br />\r\nattente retour règlement ','-2',5894,20),(5939,'1',3164,0,3,1,'2009-01-08 15:07:00',0,'recontacter fin février<br />\r\n','-2',1325,20),(5940,'0',795,0,4,0,'2008-11-19 11:07:00',0,'la cliente souhaite finalement rétablir la presta de demain avec mme hmamou ; celle-ci nous rappelle en début d\'am pour dire si elle est ok ou si elle maintient sa demi-journée de congé<br />\r\nAppel du 24/11 cliente souhaite sa presta du 27/11 qu\'elle avait précédemment annulée.','',0,9),(6125,'1',3203,0,7,0,'2008-11-24 13:35:00',0,'facturation<br />\r\n','',0,20),(6126,'1',3203,0,7,1,'2008-11-24 13:35:00',0,'relance octobre : est étonné car elle était certaine d\'avoir posté le chèque. Nous tient au courant. La recontacter si rien reçu fin de semaine.<br />\r\n<br />\r\n','-2',6125,20),(5943,'1',3649,0,1,1,'2008-11-20 12:00:00',0,'satisfait ?<br />\r\nOui ok premier contact très bon <br />\r\n','1',5942,20),(5944,'1',3597,0,3,1,'2008-11-19 16:20:00',0,'le mercredi après midi serait Ok <br />\r\nrevalider demain pour brousset <br />\r\n<br />\r\n','-2',4819,20),(5945,'1',3374,0,7,0,'2008-11-19 11:43:00',0,'facturation : prélèvement refusé<br />\r\n','',0,20),(5946,'1',3374,0,7,4,'2008-11-19 11:43:00',1,'Appel sur portable et fixe<br />\r\n','-2',5945,20),(5947,'1',3374,0,7,4,'2008-11-20 17:26:00',0,'pas de message <br />\r\n','-2',5945,20),(5948,'1',3508,0,3,1,'2008-11-19 17:08:00',0,'Ok pour démarrage des prestations <br />\r\nrdv de présentation demain a partir de 17h30 et après démarrage des prestations le mardi après midi <br />\r\n','-2',4237,20),(6575,'0',1772,908,4,0,'2008-12-02 15:10:00',0,'Elle a commencée à 8h45 vendredi 28/11/08 car Mme LARUE ne s\'était pas réveillée. Comme elle a un autre emploi elle n\'a pas pu rester plus longtemps.<br />\r\n<br />\r\n','',0,14),(5949,'1',1059,0,4,0,'2008-11-19 12:08:00',0,'ANNULATION PRESTA DU 28/11','',0,10),(5950,'1',3350,789,5,4,'2008-11-19 12:12:00',0,'Ok nous allons le rencontrer cet après midi <br />\r\n','-2',5674,20),(5951,'1',3690,933,1,0,'2008-11-19 12:18:00',0,'','',0,2),(5952,'1',3690,933,1,1,'2008-11-19 11:29:00',0,'1ére prestation de Mme Omar. Client pas pleinement satisfait, l\'intervenante à travaillé mais n\'a pas vraiment suivi les consignes du client. Attendent la semaine prochaine pour voir','0',5951,2),(5954,'1',3350,789,5,4,'2008-11-20 13:30:00',1,'2 mess sur répondeur.<br />\r\nExplique que contrôle Ok. Clairement sa rentabilité et productivité serait amélioré pour 2 choses : <br />\r\n- Etat du linge moins froissé<br />\r\n- Matériel de mauvaise qualité (fer ne fait pas de vapeur, le repassage est trop juste)<br />\r\n<br />\r\nNe suis pas sur que même si il y a changement d\'intervenante le résultat sera a la hauteur des esperances <br />\r\n','-2',5674,20),(5955,'1',3680,0,3,1,'2008-11-20 15:25:00',0,'Non a un conflit familial pour le moment la demande est suspendu. revenir vers eux vers la fin de l\'année début de l\'année prochaine.<br />\r\n','-2',5689,20),(6040,'0',2293,339,4,0,'2008-11-21 10:05:00',0,'Mme MARGE souhaite arrêter les presta. car elle ne travaille plus. Très satisfaite des presta de mme Laurent<br />\r\nLa clte souahite 3 HEURES /SEM','',0,9),(5989,'1',0,812,4,0,'2008-11-18 10:55:00',0,'arrêt maladie','',0,20),(5956,'0',0,619,4,0,'2008-11-19 14:05:00',0,'Elle n\'a pas pu pointer chez sapre 33432 car le tel sonne toujours occupé.','',0,14),(5958,'0',2908,796,4,0,'2008-11-19 15:02:00',0,'A cause de travaux la cliente remplace intervention du mercredi 26/11/08 au jeudi 4/12/08','',0,14),(7661,'1',3124,789,4,1,'2008-12-29 12:53:00',0,'pas prévenu pour le 24 apparemment...<br />\r\nl\'intervenante a bâclé le travail le 19<br />\r\nelle prend des pauses café puisqu\'il retrouve la cafetière utilisée<br />\r\nil retrouve également ses bouteilles d\'eau<br />\r\nil attend un retour d\'information pour savoir si on peut lui confirmer une régularité (controle, changement d\'intervenante ?)','-1',7549,20),(5961,'1',3372,0,3,4,'2008-11-20 15:49:00',1,'brousset ?<br />\r\nLe jeudi 11 décembre première prestation après Mr fournel (reste sur blagnac) sur la base horaire 11h30 -15h30 ','-2',2896,20),(5962,'1',673,934,7,0,'2008-11-19 16:29:00',0,'Appeler Mme LAVILLE pour faire point presta TISON : Cliente souhaiterait que Mme LAVILLE fasse + dans le détail.','',0,9),(5963,'1',0,216,4,0,'2008-11-19 16:30:00',0,'voir avec elle ','',0,20),(5964,'1',0,216,4,4,'2008-11-19 16:30:00',0,'venir me voir <br />\r\n','-2',5963,20),(5966,'0',2075,927,1,0,'2008-11-19 16:52:00',0,'Très content des prestations de Mme TAHRAOUI.<br />\r\n<br />\r\nVérifier que l\'aspi est réparé','',0,14),(5967,'1',3458,0,3,4,'2008-11-20 16:47:00',0,'pour brousset semaine prochaine ? <br />\r\n','-2',3629,20),(5968,'0',3708,0,1,0,'2008-11-19 16:58:00',0,'Client interessé par 3h/sem.','',0,9),(6892,'1',1722,0,7,4,'2008-12-09 13:30:00',0,'','-2',5891,20),(5970,'1',2787,701,4,0,'2008-11-19 17:02:00',0,'Mme GALTIER pose 1 jour de CP le 26/12/08.<br />\r\nPossibilité de faire presta client le 22/12 ou 29/12 apm.','',0,9),(5979,'0',2075,0,4,0,'2008-11-19 18:04:00',0,'Message pour voir si ok pour changer jour + horaires prestations : le mercredi de 11h40 à 14h40','',0,14),(5972,'1',3508,0,3,1,'2008-11-21 17:24:00',0,'ok démarrage des prestations dans 2 semaines (le 02/12)<br />\r\n','-2',4237,20),(5973,'1',3597,0,3,1,'2008-11-20 17:12:00',0,'ok pour le mercredi sur la base horaire de 15h à 17h. Veut valider avec son conjoint.<br />\r\n','-2',4819,20),(5974,'1',3635,0,3,4,'2008-11-21 12:45:00',0,'','-2',5179,20),(5975,'1',3450,0,3,4,'2008-11-21 12:47:00',0,'Non toujours pas ... ','-2',3538,20),(5976,'1',3540,0,3,4,'2008-11-21 12:50:00',0,'','-2',4428,20),(5977,'1',3683,0,3,4,'2008-11-21 11:50:00',0,'','-2',5740,20),(5978,'1',3043,0,1,1,'2008-11-28 15:26:00',0,'était hospitalisé nous envoie le règlement <br />\r\nVoir si ok <br />\r\n','-2',2638,20),(5980,'1',959,165,4,0,'2008-11-19 18:05:00',0,'absence Mme Chapelle le lundi 1/12/08.<br />\r\nMessage pour prévenir absence et savoir si souhaitait remplacement','',0,14),(18352,'1',4157,1210,7,6,'2009-09-07 11:30:00',0,'Suite à mon ctrl: juste prob sur robinetterie qlques traces.Sinon RAS. Voir auprès cleinte.','-2',18350,10),(5982,'1',1240,204,4,0,'2008-11-20 07:25:00',0,'Mme Le Brasidec absente hier chez Chevrier : panne de voiture','',0,14),(5983,'1',3402,928,4,0,'2008-11-20 08:55:00',0,'Presta du 20/11 annulée suite décés de l\'ex-mari de Mme AZOUZI; ','',0,9),(5984,'1',3654,0,1,0,'2008-11-20 09:36:00',0,'client globalement satisfait à part quelques détails (four non nettoyé et encore un peu de poussière sur les lustres) / je lui fis part que son aspi ne fonctionne pas : apparemment il était mal monté.','',0,9),(5985,'1',803,567,4,0,'2008-11-20 09:41:00',0,'Mlle ES absente. laisser MSG pour remplacement.','',0,10),(13733,'0',3783,1003,7,1,'2009-04-24 11:56:00',0,'Manque d\'initiative','0',7013,27),(5991,'1',0,494,7,0,'2008-11-20 10:56:00',0,'Congés maladie jusqu\'au 4/12. SERENA prévenue','',0,10),(5992,'1',0,567,7,0,'2008-11-20 10:57:00',0,'SERENA prévenue que Mme ES sera absente le 21/11','',0,10),(5993,'1',2083,0,4,0,'2008-11-20 11:03:00',0,'suite arrêt maladie, veut remplacement mais pas Mme diatezua.','',0,10),(5994,'1',0,494,7,1,'2008-11-20 11:04:00',0,'Appel de SERENA: le client 36162 ne souhaite pas de remplacement. Attend retour de Mme BRAHMI','-2',5991,10),(5995,'1',1656,0,4,0,'2008-11-20 11:15:00',0,'appel pour remplacement avec mme cortes.','',0,10),(5996,'1',3623,0,3,1,'2008-11-20 11:26:00',0,'est plutôt bloqué pour le vendredi. Au niveau de l\'organisation risque d\'être compliqué. <br />\r\nLa tenir informé mais visiblement serait le jeudi de 8H30 à 11H 30','-2',5102,20),(5997,'1',3623,0,3,1,'2008-11-21 11:00:00',0,'Ok pour le jeudi car pour le moment seule disponibilité de l\'intervenante.<br />\r\nParle de voisins qui serait potentiellement intéressé (nous demande si un geste commercial pourra être appliqué)<br />\r\n','-2',5102,20),(5998,'0',1881,0,4,0,'2008-11-20 12:10:00',0,'règlement ce jour de la fusée de tintin cassée par mme diffai pour un montant de 250 €','',0,9),(5999,'1',3509,0,5,0,'2008-11-20 12:27:00',0,'clé bloqué + mise au point intervenante <br />\r\n','',0,20),(6000,'1',3509,0,5,4,'2008-11-20 12:28:00',0,'','-2',5999,20),(6001,'1',3509,0,5,4,'2008-11-20 15:41:00',1,'satisfaction ?','-2',5999,20),(6002,'1',3516,0,7,0,'2008-11-20 13:30:00',0,'message laisser sur son répondeur pour lui signaler le retard de 10/15 min de Mme SOUMANO pour sa prestation','',0,10),(6313,'0',0,489,4,0,'2008-11-26 15:52:00',0,'Salarié prévenue arrêt mission BLOSSIER','',0,14),(6004,'1',0,979,7,1,'2008-11-20 14:12:06',0,'Vérification des références','-2',0,10),(6005,'1',0,979,7,1,'2008-11-20 15:00:00',1,'','-2',6004,10),(7752,'1',0,453,7,6,'2009-01-01 09:00:00',0,'','-2',3180,10),(7750,'0',0,282,4,0,'2009-01-05 10:12:00',0,'Ferreira abste le 05/01 pour fils maladeà décompter h jouenne et remplacement 7 h d\'absence','',0,10),(6013,'0',3407,0,4,0,'2008-11-20 15:13:00',0,'Il souhaite une facture du 1er au 30 car plus facile pour sa compta','',0,14),(18353,'1',2715,1210,7,0,'2009-09-04 12:47:00',0,'','',0,10),(18354,'1',2715,1210,7,4,'2009-09-04 12:47:00',0,'Laisser msg pour faire point sur 1ère presta.','-2',18353,10),(18355,'1',4564,1210,7,0,'2009-09-04 12:52:00',0,'','',0,10),(18356,'1',4564,1210,7,1,'2009-09-04 12:52:00',0,'Appel pour suivi de prestation.Clt Très satisfaite.','1',18355,10),(6015,'1',3311,0,3,4,'2008-11-26 11:23:00',0,'','-2',2484,20),(6016,'1',3581,0,1,1,'2008-11-21 10:40:00',0,'Selon elle l\'intervenante est trop chargé au niveau de son planning et pense qu\'il faudrait être mieux organisé. <br />\r\nPense que c\'est quelqu\'un qui fait du bon travail mais n\'a pas le temps de tout faire dans le créneau demandé (augmenter les heures?)<br />\r\n','-2',4971,20),(6017,'1',3680,0,3,1,'2009-01-15 16:26:00',0,'non a annulé toute demande s\'est débrouillé de son côté<br />\r\n','-2',5689,20),(6018,'1',2826,204,4,0,'2008-11-20 15:32:00',0,'Mme LE BRASIDEC interviendra l\'après midi au lieu du matin le 28/11/08','',0,14),(6019,'0',2626,651,4,0,'2008-11-20 15:38:00',0,'Mme GAIFFIER souhaitait 1h en + semaine48<br />\r\n<br />\r\nMme LEBELLOIS peut de 13h à 16h uniquement','',0,14),(6020,'1',3509,0,5,1,'2008-11-25 11:54:00',0,'Très satisfait des prestations, pour la clé pas de problème sa compagne lui montrera comment faire <br />\r\n','1',5999,20),(6021,'1',3372,0,3,1,'2008-11-20 16:14:00',0,'ok de son côté<br />\r\n','-2',2896,20),(6022,'1',0,421,4,0,'2008-11-20 16:17:00',0,'Elle annule sa date de congé pour le 12/12. Elle a déplacé son rdv chez son médecin.','',0,14),(6023,'1',3372,0,3,1,'2008-12-10 11:23:00',0,'ok annule celle du 01/01<br />\r\net celle du 25/12 reporté au 22/12. Ok validé<br />\r\n<br />\r\n','-2',2896,20),(6689,'1',3449,0,4,1,'2008-12-03 17:01:00',0,'4 h facturé car pas le délai de prévenance<br />\r\nok on reste sur cette base<br />\r\n','-2',6688,20),(6452,'1',3187,0,4,0,'2008-12-01 10:22:00',0,'inverser et passer la prestation à demain','',0,20),(6027,'1',3661,0,1,0,'2008-11-20 16:37:00',0,'4/12 :cliente satisfaite par la prestation mais prévenir mme aghraba qu\'elle doit aussi faire les sols dans la sdb','',0,9),(6781,'1',3452,0,7,0,'2008-12-05 09:51:00',0,'Msg laissé pour confirmer retour Mme BRAHMI.','',0,10),(6029,'1',3350,789,5,4,'2008-11-21 15:00:00',0,'','-2',5674,20),(6030,'1',3458,0,3,1,'2008-11-21 12:10:00',0,'Non car a peur que si jamais il y a un souci avec l\'intervenante qu\'on ne puisse retrouver personne. <br />\r\nNous remercie et si jamais ne se passe pas bien avec l\'autre prestataire, nous recontacte.<br />\r\n','-2',3629,20),(6031,'1',2811,0,5,1,'2008-11-21 11:55:00',0,'Constate une nette amélioration au niveau de la prestation. IL faut rester vigilant. Le recontacter dans quelques semaines pour faire un point avec le client à ce moment.<br />\r\n','-2',5807,20),(6033,'1',3597,0,3,1,'2008-11-21 12:15:00',0,'Ok pour l\'horaire mais veut la rencontrer lundi soir si possible pour lui expliquer le travail a faire<br />\r\n','-2',4819,20),(6035,'1',3518,0,3,1,'2008-11-26 11:55:00',0,'brie commercial ok. Rdv commercial pris <br />\r\nveut surtout du repassage<br />\r\n','-2',4271,20),(6036,'1',3374,0,7,4,'2008-11-21 11:19:00',0,'','-2',5945,20),(6037,'0',3344,0,4,0,'2008-11-20 17:27:00',0,' MSSG le 20 à 17h30 Est ce qu\'elle veut une presta cette sem avec diatuzua?','',0,10),(6039,'1',0,927,4,0,'2008-11-20 18:07:00',0,'Client HERVE - STEININGER ok pour jeudi matin','',0,14),(6377,'1',0,877,7,0,'2008-11-27 15:52:00',0,'noël','',0,20),(6043,'1',3713,0,3,0,'2008-11-21 10:24:00',0,'Prestation ponctuelle 4H avant le 27/11','',0,20),(6044,'1',3713,0,3,4,'2008-11-21 10:25:00',0,'','-2',6043,20),(6045,'1',3713,0,3,4,'2008-11-21 15:00:00',0,'','-2',6043,20),(6046,'1',3684,0,3,4,'2008-11-26 10:40:00',0,'','-2',5743,20),(6047,'1',3655,0,4,1,'2008-11-21 16:30:00',0,'finalement décaler sur la base 15h30 18h30 <br />\r\nA valider<br />\r\n','-2',5838,20),(6048,'1',3581,0,1,4,'2008-11-28 16:47:00',0,'elle viendra bien le matin ','-2',4971,20),(6049,'1',0,812,4,0,'2008-11-21 10:57:00',0,'nouvelle prestation 3H le jeudi matin <br />\r\n','',0,20),(6050,'1',0,812,4,1,'2008-11-21 10:58:00',0,'rencontre 1ère fois un soir avec l\'intervenante habite juste à côté.<br />\r\n','-2',6049,20),(6051,'1',0,812,4,1,'2008-11-21 17:31:00',0,'Ok pour la prestation. Ok pour le rdv de présentation mais mercredi soir après être sorti de chez mr laganne.<br />\r\n','-2',6049,20),(6055,'0',2037,497,4,0,'2008-11-21 11:30:00',0,'Mail de Mme MILHAVET informant qu\'elle souhaiterait disposer d\'1 presta soit le 22/12 ou le 23/12 l\'apm uniquement.<br />\r\nMess. Rpdr Mme CALKA afin de savoir si elle avait 1 possibilité le lundi 22/12? <br />\r\nPas de presta à prévoir 1ère semaine de janvier.','',0,9),(6054,'1',3623,0,3,1,'2008-11-21 17:30:00',0,'heure du rdv ? <br />\r\nattente retour hawari <br />\r\nok rdv a 18h45 mercredi et démarrage des prestations le jeudi','-2',5102,20),(6057,'1',3374,0,7,4,'2008-11-24 14:30:00',0,'Relance facture prélèvement refusé','-2',5945,20),(6058,'1',3683,0,3,4,'2008-11-26 12:30:00',0,'','-2',5740,20),(6059,'1',2412,0,1,1,'2008-11-27 10:43:00',0,'Après communication avec l\'intervenante il y a des améliorations, c\'est en cour mais c\'est mieux elle prend des initiatives .<br />\r\nrefaire un point dans quelques temps.<br />\r\n','-2',4689,20),(6060,'1',3685,0,7,0,'2008-11-21 11:54:00',0,'cliente satisfaite de la prestation ; prendrait plus d\'heures si salariée ok de cuisiner<br />\r\n8/12 : Cliente a bien eut le message de Mme ALBRECHT','',0,9),(6800,'1',3735,0,3,4,'2008-12-08 11:00:00',0,'Elle serait Ok pour démarrer les prestations vendredi prochain ... sur la base 14H 16H pour la première fois et par la suite n\'importe quand <br />\r\n<br />\r\n','-2',6287,20),(6064,'1',3429,0,3,4,'2008-11-28 13:30:00',0,'si quelqu\'un relancer ...','-2',3387,20),(6065,'1',3458,0,3,1,'2009-02-24 12:11:00',0,'non est engagé avec l\'autre prestataire<br />\r\n','-2',3629,20),(6978,'0',1838,0,4,0,'2008-12-10 09:28:00',0,'Clt informé abs Mme DESIREE ce jour','',0,10),(14136,'1',1329,0,9,4,'2009-05-22 10:53:00',0,'Proposition mme Berradja lundi 14h-17h à partir du 25/05','-2',14092,2),(6981,'1',3780,0,4,0,'2008-12-10 09:32:00',0,'reporte la prestation du jeudi 11 à la semaine prochaine elle nous tiendra au courant de la date de report','',0,10),(6068,'0',0,863,7,0,'2008-11-21 12:14:00',0,'Appel Mme LULUVAMU pour sa VM d\'Embauche.<br />\r\nJe souhaitais connaître ses dispo.<br />\r\nElle sort à 12h15 de son W. quartier clémenceau','',0,9),(6070,'0',2586,0,4,0,'2008-11-21 12:22:00',0,'Annulation pour NEL DERNIERE PRESTA LE 8decembre<br />\r\nReprise Le 08 janvier','',0,10),(6071,'1',3597,0,3,1,'2008-11-21 12:23:00',0,'ok pour le rdv de présentation ','-2',4819,20),(6072,'1',3635,0,3,4,'2008-11-26 12:21:00',0,'','-2',5179,20),(6073,'1',3450,0,3,1,'2008-11-27 13:53:00',0,'non ... tjs pas ...','-2',3538,20),(6074,'1',3540,0,3,1,'2008-11-27 13:31:00',0,'Non demande plus d\'actualité<br />\r\n','-2',4428,20),(6075,'1',3713,0,3,4,'2008-11-24 11:37:00',0,'','-2',6043,20),(6076,'1',3350,789,5,4,'2008-11-24 10:54:00',0,'','-2',5674,20),(6079,'1',3655,0,4,1,'2008-11-24 11:08:00',0,'préfère la base 13h30-16h30 <br />\r\nOk la faire en premier et poursuivre avec rivoire<br />\r\n','-2',5838,20),(6080,'1',3584,0,4,0,'2008-11-21 16:34:00',0,'modif horaire planning <br />\r\n','',0,20),(6082,'1',1137,857,5,0,'2008-11-21 16:50:00',0,'','',0,2),(6083,'1',3584,0,4,1,'2008-11-21 16:44:00',0,'ok pur passer au matin.<br />\r\n','-2',6080,20),(6084,'1',2985,0,5,0,'2008-11-21 16:54:00',0,'tee shirt brulé va nous l\'amener<br />\r\n','',0,20),(6085,'1',2985,0,5,1,'2008-11-21 16:54:00',0,'ok pour le changement d\'horaire sur n\'importe quelle heure le mardi. <br />\r\nPour le tee shirt nous le fera parvenir rapidement avec facture d\'achat <br />\r\n<br />\r\n','-2',6084,20),(6086,'1',2985,0,5,1,'2008-11-26 13:00:00',0,'ok nous a apporté le tee shirt. Le tenons informé<br />\r\n','-2',6084,20),(6087,'1',1137,857,5,1,'2008-11-21 16:52:00',0,'Cliente pas du tout satisfaite du travail de mme Coulibaly : impression de ménage pas fait (tâches sur le sol, poussières mal faites, ...), repassage pas fait car ne trouvait pas le fer, arrive avec 30 min de retard, ne sait pas si elle est chez le bon client, ... La cliente demande un changement d\'intervenante.','-2',6082,2),(20674,'1',1137,0,3,0,'2009-11-06 16:29:00',0,'','',0,2),(6089,'1',3508,0,3,4,'2008-11-28 17:24:00',0,'ok démarrage mardi <br />\r\n','-2',4237,20),(6090,'1',0,812,4,1,'2008-11-21 17:31:00',0,'18h45 le rdv pour remise des clés car la cliente ne peut pas avant.<br />\r\nCa ne l\'arrange pas mais exceptionnellement fera un effort pour s\'y rendre.<br />\r\n','-2',6049,20),(6091,'1',1721,0,7,0,'2008-11-21 17:48:00',0,'facturation <br />\r\n','',0,20),(6092,'1',1721,0,7,1,'2008-11-21 17:48:00',0,'facture octobre : fait parvenir le règlement <br />\r\n','-2',6091,20),(6339,'1',2017,271,4,0,'2008-11-27 10:42:00',0,'Mme DESPRET suite CP de Mme GARROUMA souhaite qu\'elle reste 1h de + le 4/12 (dernier jour avant ses CP). Prévenir l\'assistante.','',0,9),(6094,'1',2417,0,7,1,'2008-11-28 14:17:00',0,'Toujours rien reçu donc relance <br />\r\nrefaire dans 1 semaine <br />\r\n','-2',5880,20),(6095,'1',3389,0,7,0,'2008-11-21 17:54:00',0,'facturation<br />\r\n','',0,20),(6096,'1',3389,0,7,1,'2008-11-21 17:55:00',0,'facture du mois d\'octobre : Nous amène les CESU lundi fin de matinée <br />\r\n','-2',6095,20),(6119,'1',3389,0,7,1,'2008-11-24 12:02:00',0,'ok cesu.<br />\r\n','-2',6095,20),(6101,'1',0,950,4,4,'2008-11-24 10:33:00',0,'','-2',6100,20),(6102,'1',0,950,4,1,'2008-11-24 10:46:00',0,'Non cela lui suffit au niveau des heures.<br />\r\n','-2',6100,20),(6103,'1',0,789,4,0,'2008-11-24 10:47:00',0,'nouvelle prestation 3h serena','',0,20),(6104,'1',0,789,4,4,'2008-11-24 10:48:00',0,'','-2',6103,20),(6105,'1',0,789,4,1,'2008-11-25 12:00:00',0,'Ok les infos sont données.<br />\r\n<br />\r\n','-2',6103,20),(6166,'1',3723,0,3,0,'2008-11-24 16:48:00',0,'devis 3H par semaine<br />\r\n','',0,20),(6107,'1',3716,0,3,0,'2008-11-24 10:58:00',0,'Devis 2H par semaine<br />\r\n','',0,20),(6108,'1',3716,0,3,1,'2008-11-24 11:04:00',0,'occupée, recontacter entre 12h et 14h <br />\r\n','-2',6107,20),(6109,'1',3716,0,3,1,'2008-11-24 12:40:00',0,'Ok brief commercial<br />\r\nRdv commercial pris<br />\r\nAttend surtout quelqu\'un de confiance ','-2',6107,20),(6110,'1',0,728,4,0,'2008-11-24 11:15:00',0,'inversement : petitpierre en 1er et rivoire après <br />\r\n','',0,20),(6111,'1',0,728,4,4,'2008-11-24 11:16:00',0,'','-2',6110,20),(6112,'0',3006,0,4,0,'2008-11-24 11:18:00',0,'Elle veut le vend','',0,10),(6113,'1',3287,0,3,1,'2009-02-25 11:35:00',0,'non on ne fait plus son secteur<br />\r\n','-2',2323,20),(6114,'1',3713,0,3,1,'2008-11-25 15:00:00',0,'Il lui faut une prestation avant demain car état des lieux le 27 au matin.<br />\r\nTenir informé.<br />\r\nPrécise qu\'elle n\'avait pas été recontacté (faux 3 appels!)<br />\r\n<br />\r\nRappel ce soir ou demain (voir pour hawari avt laganne) <br />\r\n<br />\r\n','-2',6043,20),(6116,'0',2797,0,4,0,'2008-11-24 11:47:00',0,'je confirme à la cliente qu\'à compter du 06.01 mme garrouma viendra tous les mardi 2h par semaine. Tarif négocié à 18.50','',0,9),(7746,'0',1249,727,4,0,'2009-01-05 09:34:00',0,'Elle démissionne. trouver une remplaçante pour les mêmes créneaux horaires. 3h une semaine sur 2','',0,14),(7747,'1',3823,968,9,0,'2009-01-05 10:00:00',0,'Souhaite une prestation avec Mme Herve 2h/sem. 3h la première fois.<br />\r\n<br />\r\nIdéalement le même jour que Mlle Legeard (Elles sont voisines et se connaissent)','',0,14),(6246,'0',0,651,4,0,'2008-11-25 15:59:00',0,'Elle sera en arrêt maladie pour 15j suite à son opération le 19/12/08<br />\r\nprévenir ses clients','',0,14),(6118,'0',1726,0,4,0,'2008-11-24 11:53:00',0,'Mail client du 19/11 : informant annulation du 25 & 31/12/08.','',0,9),(6127,'1',3406,0,4,0,'2008-11-24 13:35:00',0,'Vendredi 21/11/08 Mme TAHRAOUI est intervenue de 8h30 à 10h pour raison personnelle','',0,14),(6128,'1',3203,0,7,1,'2008-11-24 14:43:00',0,'ok s\'excuse car elle avoue ne pas nous avoir réglé la facture. Nous fait parvenir celle-ci dès aujourd\'hui.<br />\r\n','-2',6125,20),(9721,'1',3203,0,4,1,'2009-02-12 17:53:00',0,'ok annulation prise en compte <br />\r\n','-2',9718,20),(9722,'1',4062,0,3,0,'2009-02-12 10:59:00',0,'','',0,47),(6131,'1',1027,0,7,0,'2008-11-24 13:46:00',0,'facturation<br />\r\n','',0,20),(6132,'1',1027,0,7,1,'2008-11-24 13:49:00',0,'ok nous fait parvenir le règlement <br />\r\n','-2',6131,20),(6134,'1',2021,0,7,4,'2008-11-28 15:42:00',1,'','-2',5897,20),(6135,'1',2061,0,7,0,'2008-11-24 13:56:00',0,'Facturation<br />\r\n','',0,20),(6136,'1',2061,0,7,4,'2008-11-24 13:59:00',0,'','-2',6135,20),(6796,'1',1656,0,7,0,'2008-12-05 12:34:00',0,'Confirme retour Mme BRAHMI à partir du 08/12','',0,10),(6138,'1',3288,0,7,0,'2008-11-24 14:10:00',0,'Facturation<br />\r\n','',0,20),(6139,'1',3288,0,7,1,'2008-11-24 14:11:00',0,'Ok nous fait parvenir le règlement','-2',6138,20),(6140,'1',3288,0,7,1,'2008-12-05 13:46:00',0,'MESS DE RELANCE <br />\r\n<br />\r\nsi rien reçu ...<br />\r\n','-2',6138,20),(6141,'1',2125,0,4,0,'2008-11-24 14:24:00',0,'La cliente annule la presta du 25.11 autrment dit la veille pour le lendemain : ne se rappelait plus du délai : je ne la facture pas mais la prochaine fois la facturer;','',0,9),(6142,'1',3374,0,7,1,'2008-12-08 12:34:00',0,'prévoir relance avec frais refus prélèvement + frais recommandé<br />\r\nOk courrier ','-2',5945,20),(6143,'0',0,456,7,0,'2008-11-24 14:29:00',0,' le 24/11 En état de grossesse entamme le 3 éme mois Congé mater début Mai','',0,10),(6144,'1',1967,968,4,0,'2008-11-24 14:40:00',0,'Pb de pointage chez LEGEARD vendredi 21/11/08<br />\r\narrivée à 14h avec Olivier puis début 14h10 à 16h45','',0,14),(6735,'0',0,996,7,1,'2008-12-04 15:53:44',0,'Vérification des références','-2',0,21),(6146,'0',3132,577,4,0,'2008-11-24 14:48:00',0,'Mme RICHARD en arrêt pour 3 semaines, la cliente ne prend pas de remplacement pendant son arrêt car elle s\'est cassée le bras et elle a le droit a une aide.<br />\r\n<br />\r\nPb pour signer son chèque du à son bras ','',0,14),(6147,'0',1376,577,4,0,'2008-11-24 14:51:00',0,'Cliente prévenue arrêt de Mme RICHARD souhaite qqun pour cette semaine ou la semaine prochaine (48) n\'importe quel jour sauf mercredi','',0,14),(6148,'0',2110,577,4,0,'2008-11-24 14:55:00',0,'Message sur fixe pour prévenir arrêt de Mme RICHARD pour 3 semaines, savoir si souhaitait une remplaçante.<br />\r\n<br />\r\nA rappeler, il souhaite une remplaçante. A rappeler dans la journée (laisser un message si absent)<br />\r\n<br />\r\nmme Hervé peut intervenir de 11h à 14h. La voisine pourrait lui laisser les clés. A valider... <br />\r\nSi ok, déplacer Goyau et Legeard','',0,14),(6149,'1',0,605,5,0,'2008-11-24 15:00:00',0,'Ne s\'est pas présenté a la prestation chez Barreau aujourd\'hui<br />\r\n','',0,20),(6150,'1',0,605,5,4,'2008-11-24 15:00:00',0,'ne nous a pas donné de nouvelles. pourquoi pas été sur la prestation ? <br />\r\n','-2',6149,20),(6151,'1',0,605,5,4,'2008-11-24 10:01:00',0,'Ne nous a pas tenu informé que se passe t\'il ?<br />\r\n<br />\r\n','-2',6149,20),(6152,'0',2997,0,1,0,'2008-11-24 15:09:00',0,'OFFRE 3 HEURES PARRAINAGE SUR DECEMBRE CLIENT LEROY','',0,46),(6153,'1',2464,0,5,0,'2008-11-24 15:27:00',0,'Barthe ne s\'est pas présenté a la prestation.<br />\r\n','',0,20),(6538,'1',840,0,4,0,'2008-12-02 08:39:00',0,'Msg le 02/12 à 8h 40 fERREIRA Abste ','',0,10),(6539,'1',3282,908,4,0,'2008-12-02 08:45:00',0,'Mme Fougerat Absente ce matin. Mme Le bouedec n\'a pu intervenir.<br />\r\nRappeler la cliente pour information.','',0,14),(6155,'1',2464,0,5,1,'2008-11-24 15:34:00',0,'mécontente la cliente veut un report de la prestation, la tenir informé de la situation. <br />\r\nA bien précisé que si il y avait le moindre prob barthe pouvait la joindre, mais ne l\'a pas fait.<br />\r\n','-1',6153,20),(6156,'1',2464,0,5,1,'2008-11-25 12:35:00',0,'Nous fait part de son mécontentement global.<br />\r\nVeut pouvoir compter sur quelqu\'un 4H par semaine. Pensait qu\'en signant avec nous serait satisfaite mais avec mme barthe constate divers soucis de santé (fait bien le travail cependant)<br />\r\nVeut un remplacement qui que ca soit mais veut que le travail soit fait.<br />\r\n<br />\r\n','-2',6153,20),(6157,'1',3516,976,7,0,'2008-11-24 15:00:00',0,'','',0,10),(6158,'0',3722,0,1,0,'2008-11-24 15:45:00',0,'la cliente a besoin ponctuellement de nos services car opération des mains ; elle arrêtera certainement fin décembre.<br />\r\nFaire un point qualité','',0,9),(6372,'0',3722,0,4,0,'2008-11-27 15:40:00',0,'la cliente est satisfaite. <br />\r\nElle réduit à 3h car finalement 4h c\'est trop.<br />\r\nla rappeler pour confirmer jour des presta lorsque mme impinna remplacera mme garrouma','',0,9),(6160,'1',3516,976,7,6,'2008-11-24 15:40:00',0,'suite au ctrl,prob salles bain, robinetterie mal essuyer, vitre douche mal nettoyer (des traces).','-2',6157,10),(6161,'1',0,204,7,0,'2008-11-24 15:47:00',0,'lundi, mardi, vendredi am de 13h45 à 15h45','',0,14),(6162,'1',2113,0,4,0,'2008-11-24 15:52:00',0,' MSG à 24/11/015h 56 Desousa viendra le 25 à la place du 24/11','',0,10),(6163,'0',3529,915,5,0,'2008-11-24 15:53:00',0,'Appel d serena pour signaler un prob de tâches sur cuvette de toilette blanche (petite tâche bleu par éclaboussure du PRD) ','',0,10),(6164,'1',3350,0,1,0,'2008-11-24 16:09:00',0,'reprise prestation?<br />\r\n','',0,20),(6167,'1',3723,0,3,1,'2008-11-24 16:48:00',0,'occupé est en consultation<br />\r\nrappel demain vers 9h30','-2',6166,20),(6168,'1',3723,0,3,4,'2008-11-25 09:46:00',0,'Non répondeur. Retenter ce soir <br />\r\n','-2',6166,20),(6169,'1',1185,0,4,0,'2008-11-24 17:00:00',0,'annule le 1er déc','',0,10),(6170,'1',0,898,4,0,'2008-11-24 17:00:00',0,'Visite médicale prévue le 16/12 à 13h45','',0,14),(6171,'0',0,109,4,0,'2008-11-24 17:00:00',0,'Lui demander sa feuille de visite médicale','',0,14),(6231,'1',861,109,4,0,'2008-11-25 13:16:00',0,'Mlle MATONDO sera absente vendredi 28/11/08, elle souhaite décaler la prestation de Mr BOURDAUD au jeudi.<br />\r\nClient ok','',0,14),(6173,'1',2112,0,4,0,'2008-11-24 17:04:00',0,'Ok déplanches pour report presta du 24 au 25/11','',0,10),(6174,'0',0,984,7,1,'2008-11-24 17:09:48',0,'Vérification des références','-2',0,23),(6175,'0',0,984,7,1,'2008-11-24 15:00:00',1,'','-2',6174,23),(6176,'1',3678,237,4,0,'2008-11-24 17:11:00',0,'intervention mardi 25/11/08 de 14h à 16h par Mme MOISAN.<br />\r\n<br />\r\nCliente satisfaite. Elle souhaite passer à 3h par semaine avec Mme Moisan. Presttation le mardi de 13h30 à 16h30.<br />\r\n<br />\r\nMme Moisan OK.','',0,14),(6177,'1',2774,237,4,0,'2008-11-24 17:12:00',0,'En attendant d\'avoir un client le jeudi elle va chez Mr PHILIPPE le jeudi matin','',0,14),(6178,'1',0,927,7,0,'2008-11-24 17:14:00',0,'visite médicale le lundi 29/12 à 9h','',0,14),(18357,'1',2069,1210,7,0,'2009-09-04 13:06:00',0,'','',0,10),(18358,'1',2069,1210,7,4,'2009-09-04 13:06:00',0,'laisser msg pour faire point sur presta en vue d\'un prochain ctrl.','-2',18357,10),(6180,'0',0,489,4,0,'2008-11-24 17:25:00',0,'Elle a demandé une absence pour raison personnelle du vendredi 21/11/08 au mardi 25/11/08 inclus','',0,14),(6181,'0',2670,489,4,0,'2008-11-24 17:29:00',0,'Message pour lui proposer intervention de Mme CHARRIER jeudi matin car absence le mardi 25/11/08','',0,14),(6182,'1',1818,204,4,0,'2008-11-24 17:39:00',0,'Intervention en remplacement de Mme CHARRIER le mardi 25/11/08 de 14h à 16h','',0,14),(6184,'1',1376,204,4,0,'2008-11-24 17:58:00',0,'Mme LE BRASIDEC intervient en remplacement de Mme RICHARD le vendredi 5/12/08 de 14h15c à 17h15','',0,14),(6185,'1',1663,888,4,0,'2008-11-24 18:08:00',0,'1er intervention le mercredi 3/12/08 de 14h à 18h<br />\r\npuis tous les 15j de 15h à 17h<br />\r\n<br />\r\nPrévenir Mme GRAPIN','',0,14),(6188,'0',2604,0,4,0,'2008-11-25 08:49:00',0,'JEUDI 20/11 annulépar Mme VISSEAUX','',0,10),(6189,'1',2415,0,1,0,'2008-11-25 09:43:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(6190,'1',2415,763,1,1,'2008-11-26 12:30:00',0,'Non tout se passe très bien. L\'intervenante fait un travail de qualité.<br />\r\n','1',6189,20),(6191,'1',3723,0,3,4,'2008-11-26 12:06:00',0,'','-2',6166,20),(6193,'1',3727,0,3,0,'2008-11-25 09:56:00',0,'devis 3H par semaine<br />\r\n','',0,20),(6194,'1',3727,0,3,1,'2008-11-25 09:50:00',0,'le recontacter dans 15 mn occupé<br />\r\n','-2',6193,20),(6195,'1',3727,0,3,4,'2008-11-25 10:09:00',0,'recontacter en début d\'après midi.<br />\r\n','-2',6193,20),(7558,'1',3372,216,5,0,'2008-12-19 11:18:00',0,'casse','',0,20),(6197,'1',0,605,5,4,'2008-11-25 16:00:00',0,'Suite a son message comme quoi elle est en arrêt maladie, nous en tenons compte.<br />\r\nMais message de robert nous disant que barthe l\'a contacté lui précisant qu\'elle avait eu un accident de voiture puis s\'est mise à pleurer. <br />\r\nQue se passe-t\'il?<br />\r\nRappeler demain matin <br />\r\n','-2',6149,20),(6198,'0',3344,0,4,0,'2008-11-25 10:05:00',0,'Le 25 /11 sa mére est gravement malade elle sera abste jusqu\'en mi décembre<br />\r\nElle nous rapelle pour la reprise des presta<br />\r\n','',0,10),(6199,'1',3656,0,3,4,'2008-11-26 12:26:00',0,'mess pour faire point<br />\r\n','-2',5410,20),(6200,'1',3727,0,3,1,'2008-11-26 11:37:00',0,'Ok brief commercial pris et rdv commercial aussi <br />\r\n','-2',6193,20),(6233,'0',2670,489,4,0,'2008-11-25 14:21:00',0,'Mme JADAULT a téléphoné elle annule la prestation car ne peut pas le jeudi (suite arrêt maladie de Mme CHARRIER)','',0,14),(7507,'1',2697,322,4,0,'2008-12-22 17:22:00',0,'22/12 : Mme CALVET a appelé afin de me dire que le 8/12 et le 12/12 elle avait fait 2h de presta chez la cliente.<br />\r\nOr après vérif, il ne devait pas avoir de presta le 8/12.<br />\r\nFaire 1 point avec Mme CALVET','',0,9),(6235,'1',0,812,4,0,'2008-11-25 15:16:00',0,'prestation ponctuelle 4H<br />\r\n','',0,20),(6203,'1',3728,0,3,0,'2008-11-25 10:44:00',0,'Besoin d\'une aide en urgence <br />\r\n','',0,20),(6204,'1',3728,0,3,4,'2008-11-25 10:44:00',0,'','-2',6203,20),(6205,'1',3728,0,3,1,'2008-11-25 10:44:00',0,'Ne comprend rien. <br />\r\nDit qu\'elle a du mal a faire le rangement et qu\'elle a besoin d\'aide pour aujourd\'hui (pour une prestation ponctuelle ?) <br />\r\nLui explique le tarif, le trouve élevé. <br />\r\nLui explique que déductible des impôts, dit qu\'elle ne comprend rien et qu\'elle nous recontacte ... <br />\r\n<br />\r\n','-2',6203,20),(6206,'1',2583,0,5,0,'2008-11-25 10:47:00',0,'prestation de barthe ?<br />\r\n','',0,20),(6207,'1',2583,0,5,4,'2008-11-25 10:48:00',0,'','-2',6206,20),(6208,'1',2583,0,5,1,'2008-11-26 10:30:00',0,'Suspendu pour le moment <br />\r\nOk mais en a marre des \"cas sociaux\" veut quelqu\'un de fiable sur qui elle pourrait compter dans la durée <br />\r\nNe veut pas de remplacement car doit tout ré-expliquer a chaque fois ... <br />\r\n<br />\r\n','-2',6206,20),(6209,'1',1663,888,4,0,'2008-11-25 10:51:00',0,'Mme Launay reporte le début des prestations au mercredi 10 décembre. Mme Grapin étant du matin, elle pourrait faire 9h-11h.<br />\r\nPour la première semaine : pas possible de faire 4h le matin. Lui proposer 2 prestations de 2h mercredi et jeudi matin. Pour le premier mercredi, ,Mme Grapin pourrait venir à 8h30.<br />\r\n<br />\r\nMme Launay veut l\'après-midi. Début des prestations le mercredi 10/12. Prévenir Grapin','',0,14),(6210,'1',2028,976,7,0,'2008-11-25 11:31:00',0,'','',0,10),(6211,'1',2028,976,7,6,'2008-11-25 11:31:00',0,'suite au ctrl toujours des prob niveau SDB. robinetterie trace de savon.Attention au détails niveau poussière. Rappeler souvent Mr Rahier.','0',6210,10),(6508,'1',3657,0,3,1,'2008-12-08 12:05:00',0,'non éventuellement recontacter dans quelques mois car n\'est plus une priorité.<br />\r\n','-2',5412,20),(6215,'1',0,789,7,0,'2008-11-25 12:04:00',0,'Noël<br />\r\n','',0,20),(6314,'1',2110,968,4,0,'2008-11-26 15:56:00',0,'Pour semaine 48 pas de remplacement, mais pour le 5/12/08 Mme HERVE pourrait intervenir de 11h à 14h.','',0,14),(6217,'1',0,789,7,1,'2008-11-25 12:04:00',0,'Comptait prendre la semaine du 25/12 au 02/01.<br />\r\nTrès mécontente. Trouve qu\'il y a peu d\'avantages a travailler a ménage & cie.<br />\r\nPrpoposition d\'une autre entreprise ou on lui propose les congés par anticipation, la mutuelle et le remboursement des frais kilométriques.<br />\r\n','-2',6215,20),(6218,'1',0,789,7,1,'2008-11-25 17:05:00',0,'Ok presta ponctuemlle lespinasse.<br />\r\nDemain mise en place de la nouvelle prestation.<br />\r\nOk contacté par 02 suite le fait qu\'elle ai postulé.<br />\r\nOk<br />\r\n','-2',6215,20),(6219,'1',0,950,7,0,'2008-11-25 12:06:00',0,'Noël<br />\r\n','',0,20),(6220,'1',0,950,7,1,'2008-11-25 12:06:00',0,'Ok ses prestations étant le 25 et le 01 annule car en congés.<br />\r\n','-2',6219,20),(6221,'1',3715,67,4,0,'2008-11-25 12:34:00',0,'Mme Alliot y a été hier. Le Monsieur souhaiterai avoir un autre horaire si possible (Monsieur âgé). <br />\r\nPlus de prestation chez Le Goff - Possibilité d\'y aller le mardi ??','',0,14),(6222,'1',0,950,4,0,'2008-11-25 12:07:00',0,'Prestations sur lespinasse ponctuelle 4H<br />\r\n','',0,20),(6709,'0',0,846,7,0,'2008-12-04 09:36:00',0,'mme jacquet me fait part qu\'elle a beaucoup de mal à supporter les chats (il y en a 7): démengeaisons, etc. On fait le point en début d\'année : je peux lui réduite le contrat à sa demande en attendant de lui retrouver un client.','',0,9),(6224,'1',0,950,4,1,'2008-11-25 12:07:00',0,'Serait ok pour la prestation a valider en début d\'après midi.<br />\r\n <br />\r\n','-2',6222,20),(6225,'0',2908,796,4,0,'2008-11-25 12:35:00',0,'A demander le déplacement de la prestation du 24/12 au 23/12 le matin. Vu avec Danet.<br />\r\nMessage pour confirmer à Cardoso.','',0,14),(6232,'1',2100,927,4,0,'2008-11-25 13:25:00',0,'Prévenir absence de Mme TAHRAOUI car urgence familiale','',0,14),(6227,'0',1111,67,4,0,'2008-11-25 12:10:00',0,'Insatisfaite du comportement de Mme Alliot.<br />\r\n<br />\r\nSouhaite une autre personne. Elle recherche en parallèle<br />\r\n chez d\'autre sociétés...<br />\r\nLa rappeler si on a une personne à lui proposer.','',0,14),(6493,'0',1111,0,1,0,'2008-12-01 14:39:00',0,'Elle souhaite une personne pour les mêmes horaires que Mme ALLIOT :<br />\r\n- mardi 13h30 - 16h30<br />\r\n- vendredi 13h30-17h30<br />\r\nElle ne souhaite pas de remplacement occasionnel, mais qq un de sure','',0,14),(6229,'1',0,950,4,1,'2008-11-25 14:00:00',0,'Non finalement pas bon n\'est pas sur toulouse, mais serait ok pour des ponctuelles de tps en tps <br />\r\n','-2',6222,20),(6230,'0',3006,0,4,0,'2008-11-25 12:19:00',0,'le 25/11 elle rapelle le 26/11 pour dire si ok pour presta cette sem avec Ingraito','',0,10),(6236,'1',0,812,4,4,'2008-11-25 15:17:00',0,'proposition pour demain matin ...','-2',6235,20),(6237,'1',0,812,4,1,'2008-11-25 17:53:00',0,'Non elle ne peut pas <br />\r\n','-2',6235,20),(6238,'1',3713,0,3,1,'2008-11-25 18:00:00',0,'Non personne de dispo.<br />\r\n','-2',6043,20),(6239,'1',3636,0,1,1,'2008-11-25 17:00:00',0,'Mme David lui abîme ses vêtements. Elle ne veut pas que l\'intervenante touche à son linge. Elle ne fait pas confiance a l\'intervenante car selon elle aurait dû être prévenu si il y avait le moindre souci.<br />\r\n<br />\r\nSelon elle passe le fer SUR les transferts et donc abîme les motifs. Elle ne veut plus que l\'intervenante s\'approche de son linge.<br />\r\n','-2',5847,20),(7597,'0',3709,0,4,0,'2008-12-26 11:02:00',0,'clt informé abs ITV pour presta du 26/12','',0,10),(7598,'1',953,0,1,0,'2008-12-24 11:23:00',0,'la cliente laisse un message sur le fixe pour annuler le remplacement de mme azzouzi et ne me rappelle pas sur mon portable/ on la facture une heure seulement pour le déplacement de l\'intervenante au lieu de 2h comme le prévoyait le remplacement','',0,9),(6243,'0',3204,0,4,0,'2008-11-25 15:32:00',0,'La cliente ne souhaite pas de remplacement pdt abscence Mme RICHARD.<br />\r\nELle annule aussi le 23/12 + 30/12','',0,14),(6244,'0',2100,927,1,0,'2008-11-25 15:48:00',0,'La cliente est très contente des prestations','',0,14),(6248,'1',3467,927,1,0,'2008-11-25 16:20:00',0,'CLiente content de la prestation','',0,14),(6249,'1',2464,0,5,1,'2008-11-26 16:54:00',0,'Ok pour cette semaine (pas de prestations) mais si semaine prochaine personne disponible pour un remplacement perte du client','-2',6153,20),(6250,'1',0,605,5,1,'2008-11-25 16:38:00',0,'Nous a contacté est en dépression pour au moins 1 semaine en arrêt maladie','-2',6149,20),(6251,'1',0,605,5,1,'2008-11-28 11:46:00',0,'Reprise des prestations de son côté dit que c\'est bon.<br />\r\nVoir lundi si ok pour chez barreau.<br />\r\n ','-2',6149,20),(6252,'1',2197,67,4,0,'2008-11-25 16:41:00',0,'Tinghir a annulé les 2 prochains mardi','',0,14),(6253,'1',1108,0,1,0,'2008-11-25 16:43:00',0,'Satisfaction<br />\r\n','',0,20),(6254,'1',1108,0,1,1,'2008-11-25 16:43:00',0,'Oui le repassage est de grande qualité, elle est très satisfaite de l\'intervenante et tout se passe très bien. Elle prend des initiatives et est autonome de façon globale.<br />\r\nOk pour laurent c\'est très agréable.<br />\r\n','1',6253,20),(6255,'0',3289,0,4,0,'2008-11-25 16:53:00',0,'Message pour signaler que Mme FOURCADE effectuera la prestation de jeudi de 14h à 17h en remplacement de Mme LAMEIRA','',0,10),(6256,'1',0,905,5,0,'2008-11-25 17:00:00',0,'dégradation d\'un tee shirt chez mme servanty ','',0,20),(6257,'1',0,905,5,1,'2008-11-25 17:03:00',0,'affirme ne rien avoir vu de son côté et si ca avait été le cas nous aurait avertit et aurait également avertit le client.<br />\r\n ','-2',6256,20),(6258,'1',0,905,5,1,'2008-11-25 17:04:00',0,'veut inverser Mallié et Servanty visiblement OK selon l\'intervenante.<br />\r\n','-2',6256,20),(6259,'1',0,905,5,1,'2008-11-28 12:09:00',0,'faire le point par rapport au tee shirt <br />\r\nvalider pour aussonne <br />\r\nOk de son côté.<br />\r\nAttention pour le pointage elle pointe avec 10 à 30 mn de moins ...<br />\r\npour marquer le coup lui enlever 30 mn de prestation <br />\r\n','-2',6256,20),(6260,'1',3636,0,1,1,'2008-11-26 14:32:00',0,'Nous assure qu\'au vu de l\'état du tee-shirt celui-ci n\'a pas pu être repassé sur l\'envers.<br />\r\nNous ferons un point vendredi lorsque nous aurons constaté l\'état de celui-ci.<br />\r\n','-2',5847,20),(6271,'1',1561,0,4,0,'2008-11-25 19:21:00',0,'','',0,2),(6272,'1',1561,0,4,4,'2008-11-25 19:22:00',0,'Msg laissé sur port client pour changement intervenante proposition lundi/jeudi 14h-17h mme Manlay','-2',6271,2),(6273,'0',0,985,7,1,'2008-11-25 19:45:15',0,'Vérification des références','-2',0,47),(6274,'0',0,985,7,1,'2008-11-25 15:00:00',1,'','-2',6273,47),(6275,'0',0,986,7,1,'2008-11-25 19:51:16',0,'Vérification des références','-2',0,47),(6276,'0',0,986,7,1,'2008-11-25 15:00:00',1,'','-2',6275,47),(6277,'0',2600,0,4,0,'2008-11-26 08:34:00',0,'Mari muté en italie dernière prestation 17/12','',0,10),(6906,'1',3751,976,7,6,'2008-12-08 10:00:00',0,'annuler interv abst','-2',6514,10),(18166,'0',1210,0,7,0,'2009-08-31 16:31:00',0,'Fiche Pis : ok','',0,12),(18167,'0',1833,0,7,0,'2009-08-31 16:32:00',0,'Fiche Pis : ok','',0,12),(18168,'0',1568,0,7,0,'2009-08-31 16:33:00',0,'Fiche Pis : ok','',0,12),(7420,'1',1663,888,4,0,'2008-12-18 16:07:00',0,'Mme GRAPIN est intervenue le 17/12/08 de 14h à 18h.<br />\r\nComme elle prend des congés, prochaine prestation le mercredi 14/01/09. Reconfirmer à la cliente et à la salariée horaire et durée<br />\r\nPrévoir appel à Mme LAUNAY le 6/01/09','',0,14),(6283,'1',2754,0,4,0,'2008-11-26 10:11:00',0,'Abs du 01/12 au 06/12. Mme De Almeida prévenue ce jour pour annulation presta et reprise le 9/12','',0,10),(6284,'1',0,733,4,0,'2008-11-26 10:14:00',0,'Nouvelle prestation : PONCET 2x2H le lundi et le vendredi <br />\r\n','',0,20),(6285,'1',0,733,4,4,'2008-11-26 10:15:00',0,'Accepte la proposition ? <br />\r\nPlus savoir pour noel ce qu\'elle veut faire<br />\r\n','-2',6284,20),(6286,'1',0,733,4,1,'2008-11-26 16:30:00',0,'Non ne veut pas parce que le vendredi journée trop chargé ne veut plus d\'heure, préfère se concentrer sur lundi ou mardi <br />\r\n','-2',6284,20),(6287,'1',3735,0,3,0,'2008-11-26 10:34:00',0,'Devis 2H par semaine','',0,20),(6288,'1',3735,0,3,1,'2008-11-26 10:34:00',0,'Brief commercial Ok <br />\r\nRdv pris <br />\r\n','-2',6287,20),(6289,'1',3735,0,3,3,'2008-11-27 18:30:00',0,'Ok Tout les jours sauf le mercredi sauf pour la première prestation car elle est enseignante et est donc présente à son domicile le mercredi<br />\r\nElle veut 2H de ménage et de repassage par semaine.<br />\r\nRecontacter dans quelques jours<br />\r\n','-2',6287,20),(6290,'1',1579,7,1,0,'2008-11-26 10:40:00',0,'','',0,2),(6291,'1',3684,0,3,1,'2008-12-03 11:35:00',0,'Demande n\'est plus d\'actualité pour le moment suite à des soucis de santé.<br />\r\n','-2',5743,20),(6292,'1',1579,7,1,1,'2008-11-26 10:40:00',0,'Le client souhaite suspendre pour le moment les presta, il va voir s\'il peut s\'organiser sans femme de ménage sinon il reviendra vers nous en début d\'année.<br />\r\nRemarques faites sur le travail de mme Camara : repassage très bien, ménage correct sauf plinthes, moulures, coins parquet pas faits, tapis pas soulevé pour aspirer en dessous','-2',6290,2),(6329,'1',0,988,7,1,'2008-11-27 10:05:03',0,'Vérification des références','-2',0,10),(6295,'1',3727,0,3,3,'2008-12-01 19:00:00',0,'3H par semaine dans un grand appart parquet, viennent d\'emménager. Ils réfléchissent encore les recontacter dans quelques jours(3 jours). Le lundi matin de préférence.<br />\r\nPas entre 12 et 14H si possible.<br />\r\nIls ne seront pas présent sur la prestation.<br />\r\nEnvoi carnet de liaison.<br />\r\n','-2',6193,20),(6296,'1',2583,0,5,1,'2008-12-01 16:33:00',0,'Non Mme barthe arrête les prestations (ok prévenu) déprime dit que après réflexion barthe ne faisait pas un très bon travail (mouton sous le lit, sous le canapé ...)<br />\r\nOk arrêt déprime nous recontacte<br />\r\n <br />\r\n','-2',6206,20),(7732,'0',2623,0,4,0,'2009-01-02 16:45:00',0,'ok pour remplacement par desousa les mardi 14/16 le 02/01','',0,10),(6299,'1',3518,0,3,3,'2008-12-18 18:30:00',0,'Souhaite 2h par semaine. (surtout repassage + menage)<br />\r\nPeu importe le jour.<br />\r\nSouhaite rencontrer l\'intervenante pour la premiere intervention.<br />\r\nPour commencer mi janvier : rapler debut janvier pour planifier.','1',4271,20),(6300,'1',3723,0,3,4,'2008-11-27 14:00:00',0,'Non en formation en espagne, recontacter à partir du 02 decembre','-2',6166,20),(6301,'1',3635,0,3,4,'2008-12-01 12:21:00',0,'','-2',5179,20),(6302,'1',3656,0,3,4,'2008-12-01 10:45:00',0,'sintas le jeudi après midi 4h de 13h30 à 17h30 ','-2',5410,20),(6303,'1',3683,0,3,4,'2008-12-01 15:00:00',0,'','-2',5740,20),(6304,'1',3621,0,3,1,'2008-11-27 13:48:00',0,'Ok sintas s\'est bien présenté à la prestation et y est actuellement <br />\r\n','-2',5001,20),(6305,'1',3737,0,3,0,'2008-11-26 13:31:00',0,'Devis 2H par semaine<br />\r\n(atoocall)<br />\r\n','',0,20),(6306,'1',3737,0,3,4,'2008-11-26 13:32:00',0,'Pas de répondeur .','-2',6305,20),(6307,'1',3737,0,3,1,'2008-11-26 17:13:00',0,'2 H de ménage, sols principalement. <br />\r\nMaison de 170 M² donc s\'organiser au fur et a mesure<br />\r\n<br />\r\nHabite bessières, secteur trop éloigné pas d\'intervenante disponible <br />\r\n','-2',6305,20),(6308,'1',0,165,4,0,'2008-11-26 13:53:00',0,'Pour le remplacement de ses clients, elle peut etre ndispo le mercredi AM.<br />\r\nEn l\'occurrence pourrait faire le remplacement LANDREAU le mercredi 3 AM.','',0,14),(6309,'1',3636,0,1,1,'2008-11-28 14:33:00',0,'Ne veut plus des prestations de Mme David suite dégradation du tee shirt.<br />\r\nOk pris en compte ','-2',5847,20),(6310,'0',2780,489,4,0,'2008-11-26 14:35:00',0,'Cliente a tel pour savoir ce que Mme CHARRIER avait, j\'ai été vague, et informé que prestation aurait lieu vendredi','',0,14),(6311,'0',1574,0,4,0,'2008-11-26 14:38:00',0,'Elle souhaite que Mme LE BRASIDEC intervienne à la place de Mme CHARRIER lundi AM à partir de 13h45 pour 3h.<br />\r\n<br />\r\nContente des prestations de Mme CHARRIER, mais en a assez des absences.','',0,14),(12501,'0',2971,1075,7,0,'2009-04-15 16:52:00',0,'Point qualité chez la clte<br />\r\nPoint qualité prévu le 23.04.09. VA est allée chez la clte mais Mme NAVET = absente => elle intervient de 8h30 à 11h30 et non pas de 9h à 12h comme enregistré.<br />\r\nDossier modifié ce jour. Mess Rpdr clte pour lui faire part','',0,9),(6315,'1',1977,0,4,0,'2008-11-26 16:09:00',0,'Clte annule presta du 29/12/08','',0,9),(6316,'1',2676,421,4,0,'2008-11-26 16:09:00',0,'Mail de Mme PEAN pour 2.50 de repassage le 26/11/08<br />\r\n2ème mail pour dire 2.25 de repassage en +','',0,14),(6349,'1',0,990,7,1,'2008-11-27 12:39:23',0,'Vérification des références','-2',0,10),(6318,'1',2464,0,5,1,'2008-11-28 16:40:00',0,'BARTHE REPREND LE Travail<br />\r\nvérif lundi si ok <br />\r\n','-2',6153,20),(6319,'1',3737,0,3,1,'2009-03-15 17:13:00',0,'Rapel si quelqu\'un de disponible sur le secteur ...<br />\r\nVoir pour Barthe ?<br />\r\nnon personne<br />\r\n<br />\r\n','-2',6305,20),(6320,'1',706,0,4,0,'2008-11-26 17:33:00',0,'Suite appel client ok pour presta de rplcmt le jeudi.<br />\r\nMail de confirmation envoyé au client.<br />\r\nAtn mail non délivré suite pblm boite mail clt.','',0,9),(6321,'1',2932,0,4,0,'2008-11-26 17:33:00',0,'Passer aux horaire 12H - 15H <br />\r\n','',0,20),(6322,'1',2932,0,4,1,'2008-11-26 17:35:00',0,'non ne lui convient pas le mercredi de 12H à 15H elle eut le JEUDI er non pas mercredi.<br />\r\nVoir si ok vendredi car réfléchi <br />\r\n','-2',6321,20),(6323,'1',2932,0,4,1,'2008-12-02 16:30:00',0,'Aucune base ne lui convient. Mieux vaut partir sur mardi matin seul créneau restant disponible ... si pas ok lui proposer sabri ','-2',6321,20),(6325,'0',2572,0,4,0,'2008-11-26 17:44:00',0,'le 26/11 brisoux malade abste poss de remplacement','',0,10),(6326,'1',3660,0,4,0,'2008-11-26 17:48:00',0,'Client ok pour décaler les prestations des vendredi 5 et 12 décembre de 8h45 à 10h45','',0,14),(6327,'1',1967,968,4,0,'2008-11-26 17:53:00',0,'Message pour modifier horaires les vendredis 5 et 12/12/08 de 14h15 à 16h45','',0,14),(6328,'0',2264,0,4,0,'2008-11-27 09:35:00',0,'MSG le 24/11 pour propser ingraio','',0,10),(6330,'1',0,988,7,1,'2008-11-27 15:00:00',1,'','-2',6329,10),(6331,'1',3623,0,4,0,'2008-11-27 10:13:00',0,'suite oubli du rdv hawari<br />\r\n','',0,20),(6332,'1',3623,0,4,1,'2008-11-27 10:13:00',0,'excuse de la part de l\'intervenante et arrangement pour démarrer la prestations lundi.<br />\r\nOk si arrangement effectuée mais prévoir un appel client<br />\r\n','-2',6331,20),(6333,'1',3623,0,4,4,'2008-11-27 10:25:00',1,'excuse <br />\r\nfaire point <br />\r\n','-2',6331,20),(6334,'1',0,812,7,0,'2008-11-27 10:17:00',0,'oubli d\'un rdv commercial','',0,20),(6335,'1',0,812,7,1,'2008-11-27 10:18:00',0,'arrangement avec la cliente<br />\r\n','-2',6334,20),(6336,'1',3623,0,4,1,'2008-11-27 10:30:00',0,'Ne l\'arrange pas la prestation au lundi, veut une prestation même exceptionnelle ce vendredi.<br />\r\nA valider <br />\r\n','-2',6331,20),(6337,'1',3716,0,3,4,'2008-12-02 13:56:00',0,'','-2',6107,20),(6338,'1',3623,0,4,1,'2008-11-27 14:00:00',0,'ok pour début d\'après midi 13h30 (au Plus tard 13h45 - 16h30/45)<br />\r\nvoir pour bourroux ?<br />\r\n','-2',6331,20),(7657,'0',3610,271,4,0,'2008-12-29 12:29:00',0,'Faire le point avec Mme GARROUMA afin de savoir si elle accepterait de faire tous les 15 jours Mme MEYBLUM le jeudi apm. Si tel est le cas, cela veut dire qu\'il faudra qu\'elle fasse Mme MERCIER après Mme DESPRET et avant MEYBLUM.<br />\r\n31/12 : Mme GARROUMA ne souhaite pas faire presta en + chez MEYBLUM.<br />\r\nCliente ok pour avoir Mme GARROUMA tous les 15 jours à partir du 15.01.09','',0,9),(6717,'1',956,451,5,0,'2008-12-04 11:05:00',0,'MESSAGE REPONDEUR AVERTISSANT LE CLIENT QU IL N A PLUS DE PRODUIT NI DE TORCHONS','',0,9),(6344,'1',1969,0,4,0,'2008-11-27 11:33:00',0,'Prévenu de l\'absence de Mme BRISOUX. Ne souhaite pas de remplacement.','',0,10),(6345,'0',0,989,7,1,'2008-11-27 12:18:15',0,'Vérification des références','-2',0,26),(6348,'1',2114,945,7,1,'2008-11-27 12:34:00',0,'SUITE AU CTRL FAIT LE POINT AVEC CLT; REPASSAGE OK, RESTE POUB SDB PAS VIDER, ETAGERE AU DESSUS DU LIT ET REMETTRE EN PLACE LES PRODUITS +canards SUR LA BAIGNOIRE.','-2',5553,10),(6353,'1',2932,0,5,0,'2008-11-27 13:40:00',0,'brousset n\'effectuera pas la prestation (arrêt maladie)<br />\r\n','',0,20),(6354,'1',2932,0,5,4,'2008-11-27 13:41:00',0,'prévenu','-2',6353,20),(6355,'1',2985,0,5,1,'2008-12-01 13:49:00',0,'ok courrier et avoir envoyé <br />\r\n','-2',6084,20),(6356,'1',3450,0,3,1,'2008-12-04 12:00:00',0,'a eu un décès dans sa famille donc nous recontactera si besoin','-2',3538,20),(6357,'1',3723,0,3,1,'2008-12-03 10:42:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris<br />\r\nL\'interphone étant en panne le contacter dès son arrivée','-2',6166,20),(6358,'1',0,371,4,0,'2008-11-27 14:03:00',0,'remplacement chez revol de 13h30 à 16h30 demain<br />\r\n','',0,20),(6359,'1',0,371,4,4,'2008-11-27 14:03:00',0,'','-2',6358,20),(6360,'1',0,371,4,1,'2008-11-27 14:30:00',0,'elle est ok <br />\r\n','-2',6358,20),(6361,'1',3623,0,4,4,'2008-11-27 15:20:00',0,'Ok de mon côté et du côté de l\'intervenante <br />\r\n','-2',6331,20),(6364,'1',2417,0,7,1,'2008-12-03 14:17:00',0,'ok nous le fait parvenir dès aujourd\'hui ','-2',5880,20),(6365,'1',1224,0,7,4,'2008-12-05 14:32:00',0,'re relance cauhaupé ... attente retour règlement milieu ou fin de semaine prochaine<br />\r\n','-2',5883,20),(6366,'1',3350,0,7,0,'2008-11-27 14:23:00',0,'facturation','',0,20),(6367,'1',3350,0,7,4,'2008-11-27 14:24:00',1,'relance octobre ','-2',6366,20),(6898,'1',3350,0,1,4,'2008-12-09 15:48:00',0,'','-2',6164,20),(6369,'1',1722,0,7,4,'2008-12-03 15:50:00',0,'Point facturation + Fin d\'année (annule ou remplace ?)','-2',5891,20),(6370,'0',2670,489,4,0,'2008-11-27 15:29:00',0,'Cliente ne souhaite plus avoir Mme CHARRIER pour les prestations. Elle a un bon relationnel, mais pas bonne qualité de travail. <br />\r\n<br />\r\nElle ne veut que les AM sauf mercredi pour 2h.','',0,14),(6470,'0',3722,0,4,0,'2008-12-01 12:20:00',0,'Arrêt presta le 31/12/08','',0,9),(6420,'1',1656,0,4,0,'2008-11-28 15:11:00',0,'Message suite abs Mme BRAHMI pour presta de lundi, propose Mme CORTES en remplacement presta mardi de 14h à 17h30','',0,10),(6379,'1',0,763,7,0,'2008-11-27 15:55:00',0,'Noël<br />\r\n','',0,20),(6380,'1',0,763,7,4,'2008-11-27 15:55:00',0,'','-2',6379,20),(6381,'1',0,763,7,1,'2008-12-01 15:16:00',0,'ok travaille prend son mercredi (mais pas bossé avec nous) <br />\r\n','-2',6379,20),(6382,'1',0,818,7,0,'2008-11-27 15:59:00',0,'noël<br />\r\n','',0,20),(6383,'1',0,818,7,1,'2008-11-27 15:59:00',0,'voit avec sa nourrice et nous recontacte<br />\r\n','-2',6382,20),(6385,'1',0,728,7,0,'2008-11-27 16:02:00',0,'noël<br />\r\n','',0,20),(6386,'1',0,728,7,4,'2008-11-27 16:02:00',0,'','-2',6385,20),(6421,'0',2617,743,7,0,'2008-11-20 16:30:00',0,'','-2',0,21),(6390,'1',3691,0,7,0,'2008-11-27 16:30:00',0,'','',0,10),(6391,'1',3691,943,7,6,'2008-11-20 15:30:00',0,'Suite au remplacement de mme brahmi. Ctrl, clt prèsente.<br />\r\nprob de presta pas assez minusieuse.','0',6390,10),(6392,'0',0,968,4,0,'2008-11-27 17:21:00',0,'Ne peut pas prendre de nouveaux clients réguliers<br />\r\nMais dispo pour des remplacements.','',0,14),(6393,'1',3434,927,4,0,'2008-11-27 17:37:00',0,'Souhaite laisser ses clés à Mme TAHRAOUI','',0,14),(6394,'0',2855,0,4,0,'2008-11-27 17:48:00',0,'La cliente a annulé aujourd\'hui et remplace par 2h jeudi 4/12/08','',0,14),(6395,'0',0,865,4,0,'2008-11-27 18:08:00',0,'Mlle FRANCOIS ok pour mission BABIN dispo les lundi, mardi et vendredi AM à partir de 14h.<br />\r\nPropose 14h30 - 16h30','',0,14),(6396,'1',3332,0,4,0,'2008-11-28 09:04:00',0,'Prévenu M. GUINOT de l\'absence de Mme MAIGA','',0,10),(6397,'1',2534,0,4,0,'2008-11-28 09:07:00',0,'Clients informés de l\'absence de Mme MAÏGA. Souhaite nouvelle intervenant fiable rapidement en remplacement de Mme MAÏGA','',0,10),(6398,'0',3272,0,4,0,'2008-11-28 10:54:00',0,'Mme NDOUO ne pourra pas effectuer pesta ajd\'hui (le 28/11) suite maladie enfant.<br />\r\nProposer à la client 1 remplacement le 1er décembre dans l\'apm.<br />\r\nMess Rpdr client ce jour.','',0,9),(7350,'0',3610,0,4,0,'2008-12-16 22:11:00',0,'message répondeur client pour l\'informer que nous n\'avions personne le mardi 23 à part mme Lara qui repasse moyennement','',0,9),(6449,'0',0,991,7,1,'2008-12-01 10:09:51',0,'Vérification des références','-2',0,9),(6477,'0',2344,0,1,0,'2008-12-01 13:24:00',0,'La joindre en priorité sur le portable puis sur fixe','',0,14),(6451,'1',3185,0,4,0,'2008-12-01 10:22:00',0,'inverser et passer prestation demain <br />\r\n','',0,20),(6406,'1',0,605,5,1,'2008-12-01 11:45:00',0,'Non pas de reprise des prestations est arrêté jusqu\'à le fin de la semaine et va arrêter avec nous<br />\r\n<br />\r\n','-2',6149,20),(6403,'1',3735,0,3,4,'2008-12-02 14:22:00',0,'voir pour david après mallié <br />\r\n','-2',6287,20),(6407,'0',0,163,7,0,'2008-11-28 11:49:00',0,'Rdz-vs de reprise suite AM > à 3 sem. visite le 2/12/08 à 14h45. Intervenante ok + pdre dossier relatif à AM.<br />\r\nAMETRA = apte','',0,9),(6408,'1',3636,0,1,1,'2008-12-01 12:00:00',0,'Non pas d\'intervenante de disponible <br />\r\nFaire un point par rapport au tee shirt <br />\r\nRemboursement de 40€ /45€ c\'est ce que nous indemnise l\'assurance professionnelle.<br />\r\nNe veut plus passer par nous et résilie son contrat dès aujourd\'hui.<br />\r\n<br />\r\nNous lui faisons parvenir sous forme d\'avoir.<br />\r\n','-2',5847,20),(6409,'1',3494,0,4,0,'2008-11-28 11:49:00',0,'Message vocal, Mme LAMEIRA abs, annule presta de lundi 01/12 demande rappel pour info si souhaite remplacement pour presta de jeudi','',0,10),(6541,'1',2785,0,4,0,'2008-12-02 09:14:00',0,'Presta du 2/12 annulée suite retard intervenante chez la cliente.','',0,9),(8083,'0',1629,390,7,0,'2009-01-19 13:15:00',0,'','-2',0,21),(6518,'1',1512,0,1,1,'2009-01-15 15:56:00',0,'elle nous recontacte si besoin <br />\r\n','-2',314,20),(6519,'0',0,975,4,0,'2008-12-01 15:09:00',0,'je lui laisse un message pour modification de son planning suite à son absence du 04.12 lui demandant de rappeler pour confirmer (cf son planning)+ containers à poubelles de mosti à descendre en bas de la rue','',0,9),(6726,'1',3429,0,3,1,'2009-01-26 17:19:00',0,'Elle voit avec son mari et nous tient informé <br />\r\n','-2',3387,20),(9723,'1',4062,0,3,3,'2009-02-11 11:30:00',0,'','-2',9722,47),(6413,'1',2114,0,4,0,'2008-12-01 14:05:00',0,'Appeler client pour lui signaler que Mme CORTES débutera sa prestation 30min plus tard suite rdv chez Mme ROUBIEU pour prestation','',0,10),(6414,'1',3547,945,7,0,'2008-11-28 15:30:00',0,'','-2',0,10),(6497,'1',3548,990,7,6,'2008-11-28 16:30:00',0,'Clt présente, très bonne presta. A revoir.','1',6416,10),(6416,'1',3548,990,7,0,'2008-11-28 16:30:00',0,'','-2',0,10),(6418,'1',3452,0,4,0,'2008-11-28 14:39:00',0,'Message client pour informer pas de prestation lundi suite absence Mme BRAHMI. Demande de rappeler si souhaite remplacement pour presta de jeudi 4/12','',0,10),(6419,'1',2265,0,7,0,'2008-11-28 14:42:00',0,'Suite abs Mme BRAHMI ne souhaite pas de remplacement pour le 03/12','',0,10),(6423,'0',989,790,7,0,'2008-11-17 11:00:00',0,'','-2',0,21),(6424,'0',989,790,7,6,'2008-11-17 11:00:00',1,'','1',6423,21),(6425,'0',1688,403,7,0,'2008-12-01 11:30:00',0,'','-2',0,21),(30859,'0',6322,0,4,0,'2010-06-18 15:56:00',0,'MESSAGE REPONDEUR POUR INFORMER LA CLIENTE QUE L INTERVENANTE PREVUE S EST DESISTEE POUR RAISONS PERSONNELLES ET QUE NOUS N AVONS PERSONNE / LA RAPPELER AU CAS OU','',0,9),(35350,'1',13,0,5,5,'2010-11-16 11:51:00',0,'Bonsoir,<br />\r\n<br />\r\nmerci pour votre réponse<br />\r\n<br />\r\nCdt<br />\r\n','-2',35294,2),(6429,'0',3496,910,7,0,'2008-12-08 16:00:00',0,'','-2',0,21),(30742,'0',0,1485,7,1,'2010-06-15 15:00:00',1,'','-2',30741,44),(6431,'0',3333,909,7,0,'2008-12-11 17:00:00',0,'','-2',0,21),(6432,'0',3333,909,7,6,'2008-12-11 17:00:00',1,'','-2',6431,21),(6435,'0',2016,964,7,0,'2008-12-18 13:30:00',0,'','-2',0,21),(30741,'0',0,1485,7,1,'2010-06-15 21:07:01',0,'Vérification des références','-2',0,44),(6440,'1',2464,0,5,1,'2008-12-01 10:25:00',0,'Mme Barthe ne reprend pas les prestations la recontacter demain pour savoir a quel moment elle reprend<br />\r\n','-2',6153,20),(6441,'0',1690,870,7,0,'2008-10-21 16:00:00',0,'','-2',0,21),(6442,'0',1690,870,7,6,'2008-10-21 16:00:00',1,'','1',6441,21),(6443,'0',2955,743,7,0,'2008-10-23 12:00:00',0,'','-2',0,21),(6445,'0',2138,390,7,0,'2008-11-24 16:00:00',0,'','-2',0,21),(6447,'0',2138,390,7,0,'2008-10-24 16:00:00',0,'','-2',0,21),(6453,'1',3185,0,4,1,'2008-12-01 10:22:00',0,'','-2',6451,20),(6454,'1',3187,0,4,1,'2008-12-01 10:22:00',0,'','-2',6452,20),(6455,'1',2464,0,5,1,'2008-12-02 14:04:00',0,'la première qui a quelque chose tient au courant l\'autre .<br />\r\nBien penser a renvoyer les clés.<br />\r\n','-2',6153,20),(6456,'1',2752,0,4,0,'2008-12-01 10:42:00',0,'sintas malade décaler la prestation à jeudi après midi <br />\r\n','',0,20),(6457,'1',2752,0,4,1,'2008-12-01 10:43:00',0,'ok pour la cliente pas de problème <br />\r\n','-2',6456,20),(14134,'1',4430,915,6,0,'2009-05-22 10:03:00',0,'Nous fera parvenir ses dates dans les semaines avenir.','',0,10),(14135,'1',2308,567,4,0,'2009-05-22 10:29:00',0,'INTERV DE REMPLACEMENT (ES)MALADE.le 22/05/09)','',0,10),(14192,'1',4506,0,3,4,'2009-05-28 11:25:00',0,'','-2',13529,20),(14325,'0',4240,1081,4,0,'2009-05-28 11:08:00',0,'Presta du 01/06 Annuler. Ne ve pas de RPLCM.','',0,10),(6579,'0',3752,0,4,0,'2008-12-02 15:59:00',0,'Mme TAHRAOUI ok pour intervenir un samedi par mois','',0,14),(6533,'1',3760,0,4,0,'2008-12-01 17:53:00',0,'OK pour début presta merc 03 de 11h à 14 h aprés tout les mardi Am ','',0,10),(6461,'1',3753,0,3,0,'2008-12-01 11:23:00',0,'3h par semaine lundi de 9h à 12h ','',0,20),(6462,'1',3753,0,3,1,'2008-12-01 11:00:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris le mercredi 03 decembre<br />\r\n','-2',6461,20),(6463,'1',3753,0,3,1,'2008-12-03 11:03:00',0,'3H par semaine le lundi de 9H à 12H de préférence. Sera sur place pour donner les indications.<br />\r\nTrès grande maison mais 3H suffisant selon eux pour le moment.<br />\r\n','-2',6461,20),(6464,'1',2101,0,7,0,'2008-12-01 11:35:00',0,'retour des clés','',0,20),(6465,'1',2101,0,7,4,'2008-12-01 11:35:00',0,'','-2',6464,20),(6467,'1',0,605,5,4,'2008-12-02 14:07:00',0,'il faut qu\'elle nous envoie une lettre de démission + rendre les clés des clients<br />\r\n','-2',6149,20),(6468,'1',3311,0,3,4,'2008-12-04 11:29:00',0,'encore un mess ne répond jamais ... chiant <br />\r\n','-2',2484,20),(7348,'1',3124,0,4,4,'2008-12-17 18:56:00',0,'','-2',7347,20),(7753,'1',0,0,9,1,'2008-12-29 15:00:00',0,'Proposition à la cliente mme Camara mardi 12h15-14h45. La cliente ns rappelle la semaine prochaine. ','-2',7736,2),(6478,'1',2344,0,4,0,'2008-12-01 13:24:00',0,'Elle souhaite un remplacement pendant arrêt de Mme RICHARD (2h de repassage par semaine) elle est ok pour qu\'on prenne son panier de linge puis qu\'on lui ramène.','',0,14),(6479,'1',1967,968,4,0,'2008-12-01 13:27:00',0,'Mail de Mme LEGEARD elle annule prestation du 5/12/08.<br />\r\n<br />\r\nJ\'ai envoyé un mail à Mme HERVE pour la prévenir','',0,14),(6480,'1',1967,968,1,0,'2008-12-01 13:33:00',0,'Cliente contente des 2 prestations effectuées, bon travail, n\'a pas encore rencontrée Mme HERVE','',0,14),(6481,'1',1218,204,4,0,'2008-12-01 13:35:00',0,'Mail de la cliente pour décaler prestation du 2/12/08 au 4/12/08','',0,14),(14460,'1',1656,494,4,0,'2009-05-29 09:53:00',0,'pas de rplt pour le 1 er juin .<br />\r\npresta supp ds soft fdm prevenue','',0,10),(6483,'1',3755,0,3,0,'2008-12-01 14:21:00',0,'Devis 3H par semaine','',0,20),(6484,'1',3755,0,3,4,'2008-12-01 14:15:00',0,'','-2',6483,20),(6485,'1',3755,0,3,4,'2008-12-03 12:30:00',0,'','-2',6483,20),(6486,'1',3756,0,3,0,'2008-12-01 14:28:00',0,'Devis 3H par semaine<br />\r\n','',0,20),(6487,'1',3756,0,3,4,'2008-12-01 14:17:00',0,'','-2',6486,20),(6488,'1',3756,0,3,1,'2008-12-03 12:29:00',0,'non a déjà pris un engagement avec quelqu\'un d\'autre','-2',6486,20),(6489,'1',3757,0,3,0,'2008-12-01 14:30:00',0,'Devis 5H par semaine<br />\r\n','',0,20),(6490,'1',3757,0,3,4,'2008-12-01 14:20:00',0,'','-2',6489,20),(6491,'1',3757,0,3,1,'2008-12-03 11:47:00',0,'brief commercial ok<br />\r\nrdv commercial pris<br />\r\n','-2',6489,20),(6492,'1',3635,0,3,4,'2008-12-03 13:58:00',0,'pas de message','-2',5179,20),(6494,'1',1852,441,4,0,'2008-12-01 14:44:00',0,'Prestation de Mme DANIEL mercredi 3/12/08 de 9h30 à 11h30 ','',0,14),(6496,'1',3547,945,7,1,'2008-12-28 14:00:00',0,'pour faire point avec clt avant Ctrl. Clt très satisfaite.','1',6414,10),(6500,'1',3548,990,7,0,'2008-12-02 15:45:00',0,'','-2',0,10),(6589,'1',3721,915,7,6,'2008-12-02 16:00:00',0,'Clt présente lors du Ctrl. pas de prob presta; Clt très satisfaite.','1',6498,10),(28547,'1',5698,0,3,1,'2010-05-26 16:58:00',1,'inactif si pas de nouvelles.','-2',24478,2),(6504,'1',3683,0,3,4,'2008-12-09 13:58:00',0,'','-2',5740,20),(6507,'1',0,597,7,0,'2008-12-01 14:52:00',0,'De nouveau dispo lundi et mardi entre 14h à 18h.<br />\r\nÉventuellement, le jeudi et vendredi, car pour l\'instant elle travaille pour Nestor service mais elle préfère travailler avec un seul employeur. <br />\r\nelle veut bien faire du repassage chez elle. <br />\r\nJamais le mercredi AM','',0,14),(6509,'1',3759,0,4,0,'2008-12-01 14:59:00',0,'demande de devis 2H par semaine<br />\r\n','',0,20),(6974,'1',616,237,4,0,'2008-12-09 17:17:00',0,'Mme MOISAN m\'a averti que client annule le 30/12/08','',0,14),(6975,'1',1140,0,4,0,'2008-12-09 18:02:00',0,'Pensez a envoyer le carnet de liaison','',0,14),(6511,'1',3759,0,4,1,'2008-12-01 14:59:00',0,'Brief commercial Ok.<br />\r\nELle voulait plutôt 2 H tt les 15 jours <br />\r\nN\'est pas interessé par 2h semaine car pas les moyens <br />\r\n','-2',6509,20),(6512,'1',3516,976,7,0,'2008-12-04 15:30:00',0,'','-2',0,10),(6514,'1',3751,976,7,0,'2008-12-08 10:00:00',0,'','-2',0,10),(6907,'1',3780,995,7,0,'2008-12-08 11:00:00',0,' Ctrl p1ère preta, annuler Clt malade ve pas me recevoir.','',0,10),(6527,'0',2623,0,4,0,'2008-12-01 16:08:00',0,'OK pour remplacement mardi 2/12 15h 17h avec Diatuzua','',0,10),(6528,'1',3390,0,4,0,'2008-12-01 16:28:00',0,' le 01/12 MSg pour remplacement merc avec DESPLAN','',0,10),(6529,'1',2583,0,5,1,'2009-03-10 16:48:00',0,'quelqu\'un personne demande ko','-2',6206,20),(6530,'1',3102,888,4,0,'2008-12-01 17:43:00',0,'Client annule prestation du 26/12/08 et ne souhaite pas de remplacement pdt absence Mme GRAPIN car en famille','',0,14),(6531,'1',3656,0,3,1,'2008-12-01 17:50:00',0,'Serait Ok pour commencer rapidement mais veut rencontrer l\'intervenante pour lui remettre les clés et lui expliquer le mode de fonctionnement ect...<br />\r\n<br />\r\nA valider avec l\'intervenante <br />\r\n<br />\r\n','-2',5410,20),(6664,'1',0,597,7,0,'2008-12-03 13:30:00',0,'Elle ne prend pas de congés à noël.<br />\r\nElle a donné ses bulletins de salaires d\'octobre et novembre, elle voudrait une copie.<br />\r\n','',0,14),(6599,'1',3286,0,4,0,'2008-12-02 18:22:00',0,'fin d\'année <br />\r\n','',0,20),(6542,'1',3439,0,4,0,'2008-12-02 09:45:00',0,'Msg pour informer abs Mme MAÏGA.','',0,10),(6543,'1',2648,0,4,0,'2008-12-02 09:55:00',0,'Msg laissé pour informer clt abs de Mlle MAIGA','',0,10),(6544,'0',2534,0,4,0,'2008-12-02 10:21:00',0,'M. GUILBERT informé de l\'abs de Mlle MAÏGA. Clt mécontent souhaite remplacement définitif et sûr ou rompt le contrat.','',0,10),(6545,'1',1108,0,4,0,'2008-12-02 11:28:00',0,'David arrêt maladie ','',0,20),(6547,'0',3762,0,4,0,'2008-12-02 11:37:00',0,'Souhaite 4h de prestation (3h ménage + 1h repassage)<br />\r\nIdéalement le vdendredi mais accepterait au cas où un autre jour si la personne est bien.<br />\r\nSouhaite un démarrage dès que possible.<br />\r\nA eu une expérience malheureuse avec France Ménage. Personne pas sérieuse qui partait en avance.','',0,14),(6770,'1',0,927,4,0,'2008-12-04 18:08:00',0,'pb salaire elle trouve 102h???','',0,14),(6736,'0',0,996,7,1,'2008-12-04 15:00:00',1,'','-2',6735,21),(6700,'1',3762,898,1,0,'2008-12-03 17:59:00',0,'Mme GUY interviendra tous les mardi de 12h à 16h à partir du 9/12/08. Cliente présente à la première prestation.','',0,14),(6549,'1',3238,475,1,0,'2008-12-02 07:41:00',0,'A rappeler pour savoir si ok avec Pichot.<br />\r\nLui demander si il serait possible de mettre 1/2h de plus 1semaine sur deux (garde des enfants le weekend = chambres + salle de jeux + salle de bain en plus à faire) <br />\r\n<br />\r\nMessage sur son répondeur semaine 49<br />\r\n<br />\r\nMessage sur son répondeur semaine 50','',0,14),(6551,'1',3727,0,3,4,'2008-12-03 11:07:00',0,'intervenante disponible dès semaine prochaine<br />\r\n','-2',6193,20),(34168,'0',3987,0,4,0,'2010-10-07 14:48:00',0,'Bonjour, <br />\r\n <br />\r\nJ\'emménage Samedi 9 octobre dans mon nouvel appartement situé à coté de la mairie au 33 rue Saint Léonard. <br />\r\n <br />\r\nPar conséquent, je souhaiterai que quelqu\'un puisse venir à nouveau faire le ménage chez moi pour une durée de 2 heures toutes les semaines. <br />\r\n <br />\r\nEtant très satisfaite de la disponibilité et de la qualité des prestations de Madame Péan, je souhaiterai que ce soit elle qui puisse garantir ce service. Sinon, je poursuivrai avec Mélinda. <br />\r\n <br />\r\nDevant emménager Samedi, est-il possible que quelqu\'un vienne exceptionnellement Vendredi pour nettoyer les meubles de cuisine, la bibliothèque et la salle de bain ? <br />\r\n <br />\r\nAvec mes remerciements, <br />\r\nCordialement<br />\r\nCarine Girard<br />\r\n06 03 10 42 03<br />\r\n','',0,14),(34166,'1',6762,0,1,0,'2010-10-07 13:12:00',0,'','',0,2),(34167,'1',6762,0,1,4,'2010-10-11 13:12:00',0,'Point suite 1ere presta','-2',34166,2),(7880,'1',3656,0,1,0,'2009-01-06 17:12:00',0,'démarrage presta 08/01','',0,20),(6560,'1',3492,968,4,0,'2008-12-02 13:46:00',0,'Mail Mme HERVE pour signaler que la cliente souhaitait décaler prestation du 8/12/08 au 11/12/08 de 9h à 11h.','',0,14),(6561,'1',3716,0,3,4,'2008-12-03 11:50:00',0,'gimenez','-2',6107,20),(6562,'1',2464,0,5,1,'2008-12-04 10:14:00',0,'courrier AR pour clés<br />\r\nok barthe remis clés ds bal<br />\r\n','-2',6153,20),(6563,'1',0,605,5,4,'2008-12-03 10:48:00',0,'pas de message','-2',6149,20),(6564,'1',3735,0,3,1,'2008-12-02 17:18:00',0,'démarrage des prestations ? valider elle est disponible le <br />\r\nvendredi après midi<br />\r\nmercredi toute la journée<br />\r\nmardi matin','-2',6287,20),(6782,'0',1599,0,4,0,'2008-12-05 10:32:00',0,'Confirmation par mail au client de l\'annulation de la prestation du 09/12','',0,10),(6688,'1',3449,0,4,0,'2008-12-03 17:01:00',0,'veut annuler<br />\r\n','',0,20),(6569,'1',3162,0,4,0,'2008-12-02 14:49:00',0,'intervenante en arrêt maladie','',0,20),(6570,'1',3162,0,4,4,'2008-12-02 14:50:00',0,'annule ou veut remplacement ?<br />\r\n','-2',6569,20),(6571,'1',3162,0,4,1,'2008-12-03 10:30:00',0,'Annule la prestation du 30/12 voir pour celle du 24/12 qu\'elle reportera peut être au 23/12 ?<br />\r\nValider début de semaine prochaine<br />\r\n','-2',6569,20),(6572,'1',3581,0,4,0,'2008-12-02 15:04:00',0,'absence de l\'intervenante arrêt ','',0,20),(6573,'1',3581,0,4,1,'2008-12-02 15:07:00',0,'non a absolument besoin d\'un remplacement avant vendredi 12H<br />\r\n<br />\r\n','-2',6572,20),(6576,'0',0,908,4,0,'2008-12-02 15:12:00',0,'Elle sera absente le 4/05/09','',0,14),(6577,'0',2264,0,4,0,'2008-12-02 15:37:00',0,'Mess le mardi 02/12 pour proposer presta le vend 04 avec Ingraito','',0,10),(6578,'1',0,475,4,0,'2008-12-02 15:49:00',0,'Elle ira chez Mme BOILEAU le lundi 8 matin et en échange chez Mme MERCIER le mardi 9 AM.<br />\r\n<br />\r\nMme BOILEAU a annulé la presta du 2/12/08 salariée était prévenue','',0,14),(6581,'1',3367,0,4,0,'2008-12-02 16:13:00',0,'arrêt maladie interv remplacement <br />\r\n','',0,20),(6582,'1',3367,0,4,1,'2008-12-02 16:14:00',0,'nous rappel demain. Remplacement bernardini <br />\r\n','-2',6581,20),(6583,'1',3367,0,4,1,'2008-12-03 14:21:00',0,'ok remplacement de 14 à 16h bourroux ','-2',6581,20),(6584,'1',3332,0,4,0,'2008-12-02 16:17:00',0,'Ok pour remplacement vendredi de 9h à 12 h avec DESPLAN','',0,10),(6585,'1',3763,927,3,0,'2008-12-02 16:40:00',0,'Présentation samedi 13/12 à 11h avec tarahoui pour un début de prestation le 27/12','',0,14),(7222,'0',2277,0,4,0,'2008-12-15 17:04:00',0,'Clt informé abs ITV. ne souhaite pas de remplacement','',0,10),(6588,'1',3548,990,7,6,'2008-12-02 15:00:00',0,'Clt prèsente lors du Ctrl. pas de prob presta.','1',6500,10),(6756,'0',1762,854,7,0,'2008-12-04 17:50:00',0,'point qualité de mme ndouo suite insatisfaction client :<br />\r\nprestation assez satisfaisante ; points négatifs expliqués à carole : aspirer le canapé et taper les coussins, passer l\'aspirateur sous le canapé et plus en détail partout, mieux essorer la serpillère, faire les escaliers en bois avec un chiffon humide pour enlever la poussière.','',0,9),(6973,'1',1776,237,4,0,'2008-12-09 17:16:00',0,'Mme MOISAN m\'a averti que client annule le 29/12/08','',0,14),(6593,'0',3272,0,4,0,'2008-12-02 17:11:00',0,'la cliente préfère retourner chez serena car trop compliqué avec carole / la cliente veut uniquement une presta le samedi matin et nous n\'avons personne','',0,9),(6594,'1',3735,0,3,4,'2008-12-04 12:08:00',0,'Voir pour gimenez éventuellement pour démarrage prestations vendredi prochain<br />\r\n','-2',6287,20),(6595,'1',3406,927,4,0,'2008-12-02 17:25:00',0,'Pas de presta le 2/12/08 car salariée en retard et client parti','',0,14),(6596,'1',3656,0,3,4,'2008-12-04 12:12:00',0,'revalider les infos<br />\r\n','-2',5410,20),(6598,'1',2932,0,4,1,'2008-12-05 16:30:00',0,'non me fait un discours sur comment contenter les clients et a quel point celui-ci est le roi.<br />\r\nOk ne dit rien laisse passer.<br />\r\nAnnule et suspend les prestations jusqu\'en janvier le temps que nous retrouvions quelqu\'un sur son créneau : LE jeudi de 12 h à 15 h !<br />\r\nOk voyons de notre côté et recontactons si jamais ...','-2',6321,20),(6600,'1',3286,0,4,1,'2008-12-02 18:22:00',0,'ne veut pas de remplacement le 22/12 et annule le 29/12<br />\r\nA partir de janvier veut décaler la prestation le jeudi ou mardi après midi sur la base 14-17h ou 13h30-16h30 ...<br />\r\nA valider<br />\r\n','-2',6599,20),(7872,'1',3286,0,4,1,'2009-01-06 16:00:00',0,'ok vu avec bernardini qui est au courant ','-2',6599,20),(6602,'1',2021,0,4,0,'2008-12-02 18:24:00',0,'fin d\'année','',0,20),(6603,'1',2021,0,4,4,'2008-12-02 18:24:00',0,'? intervenante dispo a valider<br />\r\n','-2',6602,20),(6604,'1',2021,0,4,1,'2008-12-04 17:12:00',0,'ok et veut un remplacement<br />\r\n','-2',6602,20),(6605,'1',1019,0,4,0,'2008-12-02 18:28:00',0,'fin d\'année <br />\r\n','',0,20),(6606,'1',1019,0,4,4,'2008-12-02 18:28:00',0,'décalage de la prestation du 25/12 et 01/01 ','-2',6605,20),(6607,'1',1019,0,4,1,'2008-12-03 14:04:00',0,'La cliente trouve que bernardini est super,elle lui fait confiance les yeux fermés bref c\'est l\'extase. Tant mieux.<br />\r\npour la fin d\'année annule celle du 25 et reporte celle du 01/01 au 02/01 Ok <br />\r\n<br />\r\n','-2',6605,20),(6608,'1',3165,0,4,0,'2008-12-02 18:31:00',0,'fin d\'année<br />\r\n','',0,20),(6609,'1',3165,0,4,1,'2008-12-02 18:32:00',0,'ok pour le 02/01 et annule le 26/12 eux meme n\'étant pas présent<br />\r\n','-2',6608,20),(6660,'1',3702,10,1,0,'2008-12-03 12:18:00',0,'','',0,2),(6613,'1',2929,0,4,1,'2008-12-02 18:41:00',0,'ok veulent un remplacement pour fin d\'année<br />\r\n','-2',6612,20),(6615,'1',3509,0,4,0,'2008-12-02 18:42:00',0,'fin d\'année ','',0,20),(6616,'1',3509,0,4,4,'2008-12-02 18:43:00',0,'','-2',6615,20),(6811,'0',2988,0,4,0,'2008-12-05 14:31:00',0,'Souhaite passer par prélèvement automatique','',0,14),(6618,'1',3025,0,4,0,'2008-12-02 18:51:00',0,'fin d\'année<br />\r\n','',0,20),(6619,'1',3025,0,4,4,'2008-12-02 18:51:00',0,'prestation du 25/12 et du 01/01','-2',6618,20),(6730,'1',2676,421,4,0,'2008-12-04 13:30:00',0,'Prévenue arrêt de Mme PEAN semaine 49.<br />\r\n<br />\r\nElle souhaite que Mme PEAN note les horaires qu\'elle a effectué pour le ménage ainsi que pour le repassage.<br />\r\n','',0,14),(6621,'1',3356,0,4,0,'2008-12-02 18:55:00',0,'fin d\'année<br />\r\n','',0,20),(6622,'1',3356,0,4,4,'2008-12-02 18:55:00',0,'25/12 et 01/01 décaler et remplacement pour 2ème semaine','-2',6621,20),(6623,'1',3356,0,4,4,'2008-12-03 14:55:00',0,'pas de mess','-2',6621,20),(6624,'1',2813,0,4,0,'2008-12-02 18:58:00',0,'fin d\'année<br />\r\n','',0,20),(6625,'1',2813,0,4,1,'2008-12-02 18:58:00',0,'non pas de remplacement<br />\r\n','-2',6624,20),(6627,'1',2028,976,7,1,'2008-12-03 09:23:00',0,'niveau repassage trop lente; ne sait pas prendre des initiatives.interrieur des vitres.','0',6210,10),(20054,'0',1726,0,4,0,'2009-10-22 11:25:00',0,'message repondeur client pour lui proposer bourhanem le lundi et jeudi (2 * 3h ) ; elle peut intervenir dès le luni 26.10 par contre le jeudi à partir du 12.11 uniquement . En attendant elle peut fair les lundi et mardi ou 4h le lundi ou tout du moins en attendant qu\'on recrute qqun dispo les lundi mercredi et vendredi<br />\r\n23.10: Clte ok pour lundi+mardi 9h11h30, puis à aprtir du 12.11 = lundi + jeudi => Mme BOURHANEM<br />\r\n23.10: J\'ai informé mme salvagnac que mme bourhanem repassage=moyen. Clte ok pas de prblm elle veut surtout qlqun d\'efficace pour le ménage. Elle sait qu\'elle aura 1 formation sem du 2.11<br />\r\n27.10 : Mme SALVAGNAC trés contente de Mlle BOURHANEM. Elle l\'a trouve aimable, souriante et qui travaill bien. Clte annula presta de sem prochaine car absente, dc reprise le 9.11','',0,9),(6630,'1',3516,976,7,1,'2008-12-03 09:43:00',0,'Appel clt pour point sur presta. Clt satisfaite. juste quelques détails à règler. traces sol d\'entrèe. trace sur mirroir.','1',6512,10),(6631,'1',2012,0,1,0,'2008-12-03 10:07:05',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(6633,'1',2835,0,1,0,'2008-12-03 10:07:05',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(6634,'1',2835,0,1,1,'2008-12-03 16:21:00',0,'Ok tout se passe très bien ','-2',6633,20),(6635,'1',3120,0,1,0,'2008-12-03 10:07:05',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(6637,'1',3767,0,3,0,'2008-12-03 10:18:00',0,'Devis 4H par semaine<br />\r\n','',0,20),(6638,'1',3767,0,3,1,'2008-12-03 10:18:00',0,'Ok brief commercial.<br />\r\nRdv commercial pris le 04/12','-2',6637,20),(6639,'1',3767,0,3,3,'2008-12-04 16:52:00',0,'Globalement fait le point compare à la concurrence.<br />\r\nVeut 4H si possible en 2x2H. <br />\r\nElle aimerait le lundi et le jeudi AM si possible. Elle n\'est pas disponible le mardi matin et jeudi matin.<br />\r\nVeut un entretien courant et du repassage.<br />\r\nPour commencer les prestations semaine 03 (janvier)<br />\r\nBdc Ok, envoi carnet de liaison.<br />\r\n<br />\r\n','-2',6637,20),(6640,'1',3162,0,4,1,'2008-12-08 11:16:00',0,'me recontactera mercredi car est en réunion','-2',6569,20),(6641,'1',3723,0,3,3,'2008-12-08 14:30:00',0,'veut 3h dès que possible.<br />\r\nPassait déjà par d\'autres prestataires. Veut le vendredi ou le lundi matin si possible mais n\'est pas bloqué sur le jour. <br />\r\nIl n\'y aura pas de remise de clés car travaillent à côté. <br />\r\nVoir pour planning intervenante <br />\r\n','-2',6166,20),(6643,'1',0,605,5,4,'2008-12-04 11:15:00',0,'pas de message','-2',6149,20),(6644,'1',3720,864,7,0,'2008-12-03 11:02:00',0,'','',0,10),(6645,'1',3720,864,7,1,'2008-12-03 11:02:00',0,'suite à la première presta, Clt satisfaite de la presta. Préfère nous contacter s\'il y avait des probs presta.','1',6644,10),(6646,'1',3727,0,3,1,'2008-12-04 11:19:00',0,'intervenante dispo dès semaine prochaine pour 3H (gimenez)<br />\r\nOk pour commencer dès semaine prochaine à partir du 15 décembre sur la base 9h-12h le lundi<br />\r\n<br />\r\n','-2',6193,20),(6647,'1',0,993,7,1,'2008-12-03 11:23:15',0,'Vérification des références','-2',0,10),(6648,'1',0,993,7,1,'2008-12-03 15:00:00',1,'','-2',6647,10),(6649,'1',2431,0,4,0,'2008-12-03 11:27:00',0,'décalage un peu plut tôt dans la journée de la prestation<br />\r\n','',0,20),(6650,'1',2431,0,4,4,'2008-12-03 11:28:00',0,'','-2',6649,20),(6651,'1',2431,0,4,1,'2008-12-03 14:53:00',0,'ok<br />\r\n','-2',6649,20),(6652,'1',3684,0,3,4,'2009-01-26 17:28:00',0,'','-2',5743,20),(6653,'1',3757,0,3,3,'2008-12-08 18:30:00',0,'Veut 5H de ménage et repassage par semaine. Grande maison à entretienir.<br />\r\n Tout les jours sauf le mercredi.<br />\r\nPour la première prestation présent le matin jusqu\'à 8H15.<br />\r\nIl faudrait commencer rapidement.<br />\r\n','-2',6489,20),(6654,'1',3581,0,4,4,'2008-12-03 16:11:00',0,'','-2',6572,20),(6655,'1',0,994,7,1,'2008-12-03 11:55:51',0,'Vérification des références','-2',0,20),(6656,'1',0,994,7,1,'2008-12-09 10:00:00',0,'ok 3 patron, très bien elle est sérieuse, ponctuelle et rigoureuse. Très bon élément.<br />\r\n','-2',6655,20),(6657,'1',3716,0,3,1,'2008-12-04 11:33:00',0,'Est au travail pour le moment. <br />\r\nNous recontactera quand elle sera prête à démarrer les prestations','-2',6107,20),(6658,'1',3561,359,4,4,'2008-12-03 12:02:00',0,'pour faire le point sur presta.','-2',4617,10),(6659,'1',1108,0,4,4,'2008-12-03 12:05:00',0,'pas de mess<br />\r\npas d\'interv dispo pour remplacement<br />\r\n','-2',6545,20),(6661,'1',3702,10,1,4,'2008-12-03 12:18:00',0,'Faire le point sur la première prestation. Savoir si tout s\'est bien passé.','-2',6660,2),(6662,'1',3755,0,3,4,'2008-12-04 11:50:00',0,'pas de message','-2',6483,20),(6663,'1',3756,0,3,1,'2009-03-03 12:31:00',0,'non toujours engagé de son côté<br />\r\n','-2',6486,20),(6666,'1',0,995,7,1,'2008-12-03 14:14:36',0,'Vérification des références','-2',0,10),(6667,'1',0,995,7,1,'2008-12-03 15:00:00',1,'','-2',6666,10),(6668,'1',3334,0,4,0,'2008-12-03 14:21:00',0,'Msg laissé pour info Mme MAÏGA abs. Attend retour pour savoir si souhaite remplacement.','',0,10),(6669,'1',3173,475,4,0,'2008-12-03 14:34:00',0,'prévenue absence Mme PICHOT jeudi 4/12/08 pour cause de décès.<br />\r\n','',0,14),(6670,'1',1947,475,4,0,'2008-12-03 14:36:00',0,'Prévenue absence Mme PICHOT le jeudi 4/12/08 pour cause de décès. on annule la prestation','',0,14),(6672,'0',711,0,4,0,'2008-12-03 15:28:00',0,'Reconfirmer a Mlle LEGALL intervention du vendredi 19/12/08','',0,14),(7669,'1',963,0,4,0,'2008-12-29 16:57:00',0,'clt informé abs ITV pour presta du 30/12','',0,10),(6674,'1',3282,0,4,0,'2008-12-03 15:31:00',0,'cliente n\'a pas entendu la salariée.<br />\r\nElle souhaite presta de 3h en remplacement le 9/12/08.<br />\r\nMlle LEBOUEDEC ok.','',0,14),(6675,'1',0,811,4,0,'2008-12-03 15:35:00',0,'Elle ne prend pas de congés pendant la période de noël, elle sera dispo pour des remplacements. La contacter si besoin','',0,14),(6676,'1',1722,0,7,4,'2008-12-05 14:05:00',0,'pas de mess','-2',5891,20),(6677,'1',2184,456,6,0,'2008-12-03 15:53:00',0,'msg laisser','',0,10),(6679,'1',2595,472,6,0,'2008-12-03 16:12:00',0,'MSG laisser','',0,10),(6680,'0',3768,0,1,0,'2008-12-03 16:17:00',0,'Rdz-vs mercredi 3/12 à 18h','',0,9),(6681,'0',3163,842,6,0,'2008-12-03 16:26:00',0,'ne sait pas si elle annule des presta pour les fêtes. au cas ou mme lopes voudrait des congés, pas de remplacement.','',0,10),(6682,'1',0,165,4,0,'2008-12-03 16:29:00',0,'Elle a un souci avec son bulletin de salaire (2.5h comp???)<br />\r\n<br />\r\nSinon elle a pointé en retard chez un client car la cliente papotait','',0,14),(6683,'1',2754,843,6,0,'2008-12-03 16:29:00',0,'MSG laisser','',0,10),(6684,'1',3508,0,1,0,'2008-12-03 16:29:00',0,'satisfaite?','',0,20),(6685,'1',3508,0,1,1,'2008-12-03 16:32:00',0,'oui tout se passe bien <br />\r\n','-2',6684,20),(6686,'0',1034,0,6,0,'2008-12-03 16:32:00',0,'msg laisser','',0,10),(6687,'0',1992,0,6,0,'2008-12-03 16:45:00',0,'msg laisser','',0,10),(6690,'1',3623,0,4,0,'2008-12-03 17:04:00',0,'annule le 11.<br />\r\nOk car remplacement.<br />\r\nAnnule le 25/12 le 01/01 et le 08/01','',0,20),(6691,'1',2082,0,4,0,'2008-12-03 17:04:00',0,'Suite abs Mme BRAHMI, laisse msg pour informer pas de presta jeudi mais propose remplacement vendredi apm','',0,10),(6692,'1',3004,0,4,0,'2008-12-03 17:21:00',0,'fin d\'année <br />\r\n','',0,20),(6693,'1',3004,0,4,1,'2008-12-03 17:21:00',0,'nous entend mal le recontacter demain fin de matinée<br />\r\n','-2',6692,20),(6694,'1',3004,0,4,1,'2008-12-04 11:30:00',0,'ok prestation maintenu pas de prob <br />\r\n','-2',6692,20),(6695,'1',2448,0,4,0,'2008-12-03 17:43:00',0,'passer de 9H à 6H','',0,20),(6696,'1',2448,0,4,1,'2008-12-03 17:43:00',0,'de préférence le mardi et vendredi 6H de prestation en 2x3H au lieu des 9H initialement prévu.<br />\r\nVoir pour prendre effet en janvier <br />\r\n','-2',6695,20),(6697,'1',2448,0,4,4,'2008-12-15 12:32:00',0,'ok arrêt du mercredi a partir de janvier.<br />\r\n','-2',6695,20),(6698,'1',3762,898,1,0,'2008-12-03 17:53:00',0,'Envoyer une demande de prélevement automatique à Mme Raffy.','',0,14),(7274,'1',3816,0,3,4,'2008-12-18 13:00:00',0,'? retour sur prestation?<br />\r\nrecontacter en janvier<br />\r\n','-2',7039,20),(6703,'0',3015,0,4,0,'2008-12-04 08:51:00',0,'Presta du 15/12 de 9h à 10h30 car Mme LAGRA à sa VM à l\'AMETRA','',0,9),(7017,'1',3389,0,4,0,'2008-12-10 17:33:00',0,'sintas souffrante ','',0,20),(7018,'1',3389,0,4,1,'2008-12-10 17:33:00',0,'ok rattrapera ','-2',7017,20),(7019,'1',3656,0,4,0,'2008-12-10 17:38:00',0,'intervenante souffrante ','',0,20),(6705,'1',1633,131,7,0,'2008-12-04 08:00:00',0,'A appelé ce matin. Absente ce matin : décès dans sa famille.<br />\r\n- Desfourneaux prévenu<br />\r\n- Metayer prévenu','',0,14),(8217,'0',0,131,4,0,'2009-01-13 13:25:00',0,'Elle ne souhaite pas de nouveaux clients si Mme METAYER ne rappelle pas.<br />\r\nElle est ok pour diminuer son contrat d\'1h','',0,14),(6710,'1',3334,0,4,0,'2008-12-04 09:38:00',0,'Ne souhaite pas de remplacement pour cette semaine. Si prolongation arrêt maladie Mme MAÏGA, clt souhaite remplacement.','',0,10),(6711,'0',1392,131,4,0,'2008-12-04 10:04:00',0,'Mme Metayer annule toutes les prestations jusqu\'à la fin du mois de décembre.<br />\r\n<br />\r\nMme Batard prévenu par mail.','',0,14),(9095,'0',3893,438,4,0,'2009-01-30 09:14:00',0,'Point qualité : M; HOTTIER semble être satisfait des presta de MME CAPLET.<br />\r\nClient satisfait. Suite point direct avec l\'intervenante maintien durée des presta à 2h/sem car suffisament de temps pour faire presta. Client demande paiement par prélèvement automatique (envoie ce jour). ','',0,9),(18169,'0',4520,0,7,0,'2009-08-31 16:34:00',0,'31/08 : fiche Pis Dée','',0,12),(18170,'0',1083,0,7,0,'2009-08-31 16:45:00',0,'31/08 : fiche Pis Dée','',0,12),(7020,'1',3656,0,4,4,'2008-12-10 17:39:00',0,'','-2',7019,20),(6783,'0',0,591,4,0,'2008-12-05 10:33:00',0,'Prévenu que la presta du 9/12 est annulée par M. BAUEUR','',0,10),(6715,'0',3496,0,1,0,'2008-12-04 10:34:00',0,'cliente informée du controle Q le 4/12/08, mesage sur le portable','',0,21),(6716,'0',3333,0,1,0,'2008-12-04 10:37:00',0,'cliente informée du controle Q le 4/12','',0,21),(6734,'1',3773,237,4,0,'2008-12-04 15:49:00',0,'Mme MOISAN pourrait commencer les prestations à partir du mercredi 10/12/08 de 15h30 à 17h30 (horaires exceptionnels car rdv médecin pour sa fille avant)<br />\r\nPuis tous les 15j le mercredi de 13h30 à 15h30 (à partir du 24/12/08).<br />\r\nA confirmer avec la cliente<br />\r\nMessage portable cliente le 4/12/08 vers 17h45','',0,14),(6788,'0',0,429,7,0,'2008-12-05 10:46:00',0,'','',0,9),(6789,'0',1171,0,4,0,'2008-12-05 10:49:00',0,'Msg le vend 05/12 à 10h50 pour reprise avec fourcade mardi 9/dec','',0,10),(6720,'1',693,253,4,0,'2008-12-04 11:10:00',0,'La cliente a annulé les presta du 22 et 29/12','',0,14),(6721,'1',0,605,5,4,'2008-12-05 11:15:00',0,'pas de mess','-2',6149,20),(6722,'1',3727,0,3,1,'2008-12-05 14:17:00',0,'recontacter pour confirmer en fin de journée<br />\r\nvoit avec son épouse mais commencer plutôt la semaine du 15 décembre (après le déménagement) <br />\r\n<br />\r\n<br />\r\n','-2',6193,20),(6723,'1',3311,0,3,4,'2009-02-12 11:29:00',0,'Abandon car ne rappelle jamais ...<br />\r\nRetenter ds quelques mois?<br />\r\n','-2',2484,20),(6724,'1',3716,0,3,4,'2008-12-10 10:40:00',0,'','-2',6107,20),(6787,'1',3661,451,5,0,'2008-12-05 10:44:00',0,'INTERVENANTE AGACEE CAR NE PEUT PAS AERER MALGRE LES CHATS / CLIENT TRES SALE','',0,9),(6725,'1',3755,0,3,4,'2008-12-09 13:30:00',0,'','-2',6483,20),(6731,'1',3662,0,4,0,'2008-12-04 14:26:00',0,'message client pour l\'informer de la mise en place de mme laurent à partir du 08.12 à 9h15','',0,9),(6727,'1',3450,0,3,1,'2009-01-26 11:35:00',0,'non plus besoin<br />\r\n','-2',3538,20),(6728,'1',3735,0,3,4,'2008-12-05 13:42:00',0,'','-2',6287,20),(6729,'1',3656,0,3,1,'2008-12-05 17:33:00',0,'ok pour presta. Nous rappelle pour fin d\'année<br />\r\n','-2',5410,20),(6733,'1',1757,0,4,0,'2008-12-04 14:33:00',0,'Prévenu que presta de ce matin n\'a pas pu être effectué en totalité suite départ à l\'hopital de Mme Fourcade. n\'a effectué qu\'une heure de prestation.','',0,10),(6737,'1',3420,842,6,0,'2008-12-04 16:05:00',0,'MSG laisser','',0,10),(6738,'1',3607,0,6,0,'2008-12-04 16:10:00',0,'MSG laisser','',0,10),(6739,'1',3751,0,6,0,'2008-12-04 16:20:00',0,'MSG laisser','',0,10),(6741,'1',2397,0,4,0,'2008-12-04 16:36:00',0,'presta du 04/12 reportée à vend 05/12','',0,10),(6742,'1',3767,0,3,4,'2008-12-12 14:22:00',0,'','-2',6637,20),(6743,'1',3185,0,4,0,'2008-12-04 16:54:00',0,'fin d\'année','',0,20),(6744,'0',0,516,4,0,'2008-12-04 16:56:00',0,'Elle a oublié de pointer le 4/12/08.<br />\r\nSes horaires 8h45 à 11h.','',0,14),(6745,'1',2792,927,4,0,'2008-12-04 17:11:00',0,'Client annule les 24 et 31 décembre ','',0,14),(6746,'1',3463,927,4,0,'2008-12-04 17:12:00',0,'Il souhaite décaler presta du jeudi 25 au mercredi 24 de 8h à 10h.<br />\r\nAnnule le 1/01/09','',0,14),(6747,'1',2415,0,4,0,'2008-12-04 17:17:00',0,'fin d\'année<br />\r\n','',0,20),(6748,'1',2415,0,4,1,'2008-12-04 17:17:00',0,'ok prestation du 25 reporté si possible et prestation du 01/01 annulé<br />\r\n','-2',6747,20),(6749,'1',3099,0,4,0,'2008-12-08 10:30:00',0,'fin d\'année<br />\r\n','',0,20),(6750,'1',3099,0,4,4,'2008-12-08 11:05:00',0,'ok pour 2ème semaine nous tient au courant si veut un remplacement 1ère semaine<br />\r\n','-2',6749,20),(6751,'1',3774,0,4,0,'2008-12-04 17:42:00',0,'Msg le 04 à 17h 45 vakider Rv lundi 8 à 18h gillet','',0,10),(6752,'1',3584,0,4,0,'2008-12-04 17:44:00',0,'fin d\'année <br />\r\n','',0,20),(6753,'1',3584,0,4,1,'2008-12-04 17:44:00',0,'veut décaler la presta du 30/12 au 29/12 et remplacer celle du 23/12 avec autre intervenante<br />\r\nok valider les horaires <br />\r\nrappeler<br />\r\n','-2',6752,20),(6755,'1',1640,0,1,0,'2008-12-04 17:48:00',0,'point qualité ok : client satisfait','',0,9),(7284,'1',1554,0,4,0,'2008-12-17 09:37:00',0,'presta du 22/12 annulée suite CP ITV, clt ne souhaite pas de remplacement','',0,10),(6758,'1',3582,975,7,0,'2008-12-08 12:15:00',0,'VA : Visite client le 8/12 matin','',0,9),(6760,'0',3327,975,7,0,'2008-12-09 15:30:00',0,'Contrôle qualité le 11/12 apm effectuée par Mme CAPLET','',0,9),(6767,'0',2968,0,1,0,'2008-12-04 18:02:00',0,'point qualité effectué : client satisfait \"rien à dire\"!','',0,9),(7023,'0',3773,441,1,0,'2008-12-10 18:04:00',0,'1ere prestation le jeudi 18/12/08 de 13h30 à 15h30, puis tous les 15 jours.<br />\r\nMme DANIEL la contacte pour fixer RDV','',0,14),(6774,'1',2487,0,1,0,'2008-12-04 18:12:00',0,'pb facture.<br />\r\nSon avoir n\'a pas été pris en compte car prélèvement de la 1ere facture de179€ alors que fact après avoir : 161€50','',0,14),(6776,'0',0,497,7,0,'2008-12-05 09:04:00',0,'VOITURE EN PANNE / POSE 2 JOUR DE CONGE . FAIRE LE POINT EN FIN DAM ','',0,9),(6780,'0',1706,0,4,0,'2008-12-05 09:21:00',0,'Cliente informé de l\'annulation de la prestation de ce jour suite absence Mme Fourcade','',0,10),(6784,'0',3779,0,3,0,'2008-12-05 10:38:00',0,'Rdz-vs commerciale le 19/12 à 10h30','',0,9),(7446,'1',1758,0,4,0,'2008-12-19 11:00:00',0,'msg+mail.suite abs Mme LACHAUD pour presta le 02/01.remplacement Mme LAMEIRA le 31/12 de 9h à 13h','',0,10),(8231,'0',0,577,7,0,'2009-01-13 16:37:00',0,'Pb de pointage, elle a utilisé le N° 36 (guicheteau) au lieu du 38','',0,14),(6786,'0',1871,451,7,0,'2008-12-05 10:42:00',0,'MESSAGE REPONDEUR DEMANDANT AU CLIENT DE FOURNIR DES CHIFFONS PROPRES ','',0,9),(6790,'1',2632,0,7,4,'2008-12-11 13:51:00',0,'toujours rien payé... attente règlement <br />\r\n','-2',5894,20),(6791,'1',3781,0,3,0,'2008-12-05 10:59:00',0,'Devis 2H par semaine<br />\r\n','',0,20),(6792,'1',3781,0,3,1,'2008-12-05 10:59:00',0,'Brief commercial OK<br />\r\nValider pour rdv commercial horaire avec pierre. Si possible le 08 decembre ','-2',6791,20),(6793,'1',3781,0,3,3,'2008-12-08 18:15:00',0,'Démarrage des prestations dès que possible. Le mercredi après midi (sur la base 13h 15h)<br />\r\nSera présent sur la prestation.<br />\r\nVeut un entretien courant (ménage principalement) <br />\r\n','-2',6791,20),(6794,'1',3753,0,3,1,'2008-12-05 14:00:00',0,'Ok pour la mise en place des prestations.<br />\r\nLa première mercredi AM de 14h30 à 17h30 par exemple et ensuite le lundi matin de 9h à 12H<br />\r\n','-2',6461,20),(6795,'1',0,605,5,1,'2008-12-08 11:53:00',0,'Ok elle nous envoie la lettre de démission<br />\r\n','-2',6149,20),(6797,'1',2083,0,7,0,'2008-12-05 12:37:00',0,'Client informé du retour des 8/12 de Mme BRAHMI','',0,10),(6798,'1',3560,0,7,0,'2008-12-05 12:38:00',0,'msg laissé pour informer client reprise de son poste dès le 08/12','',0,10),(6799,'0',3082,854,5,0,'2008-12-05 13:16:00',0,'j\'offre une heure de ménage sur la presta du 02.12 car l\'intervenante a cassé un petit tableau sans valeur (vu avec la cliente)','',0,9),(6801,'1',3288,0,7,1,'2008-12-11 16:19:00',0,'a du oublié d\'envoyer le règlement ...<br />\r\nNous le fait partir<br />\r\n','-2',6138,20),(6802,'1',2265,0,7,0,'2008-12-05 13:53:00',0,'Clt informé que Mme BRAHMI reprend son poste le 08/12','',0,10),(6803,'1',2082,0,7,0,'2008-12-05 13:54:00',0,'Clt informé reprise de poste de Mme BRAHMI dès le 08/12','',0,10),(6804,'1',3753,0,3,1,'2008-12-08 11:00:00',0,'Précise que l\'intervenante porte le voie. Pose un souci a la cliente, elle fait du bon travail donc nous lui suggérons de voir et attente retour après première prestation.','-2',6461,20),(6805,'1',1722,0,7,4,'2008-12-08 12:03:00',0,'','-2',5891,20),(7352,'0',0,928,4,0,'2008-12-17 22:13:00',0,'appeler ses clients pour les informer qu\'à partir de janvier elle commencera les presta à partir de 9h30 (doit emmener sa fille à l\'école);<br />\r\nVoir Suivi Me WHABA. Mme VIGNAU= demande changement d\'intervenante car Mme AZZOUZI aurait peur du chien.','',0,9),(6808,'1',3727,0,3,1,'2008-12-09 11:42:00',0,'nous pouvons mettre en place les prestations . uand veut il commencer ,<br />\r\n','-2',6193,20),(6809,'0',0,644,4,0,'2008-12-05 14:20:00',0,'la prévenir des modif plannings du client dard le 16.12 ','',0,9),(7279,'1',1055,109,4,0,'2008-12-16 17:47:00',0,'Client annule les prestations pendant congés Mme MATONDO','',0,14),(6813,'1',1224,0,7,1,'2008-12-09 12:00:00',0,'Nous prévient que elle ne nous règlera pas la facture tant que ses boucles d\'oreilles n\'auront pas été remboursés. <br />\r\nRien à voir deux problèmes distincts.<br />\r\nFaire une mise en demeure.<br />\r\nPour ses boucles d\'oreilles nous fait parvenir une réclamation. Si elle est convaincu que Mme gojon a volé ces boucles qu\'elle porte plainte auprès de l\'organisme compétent.<br />\r\n<br />\r\n','-2',5883,20),(6814,'0',1881,0,4,0,'2008-12-05 14:33:00',0,'annulation cliente le 11.12','',0,9),(6899,'1',3374,0,7,1,'2009-01-06 15:50:00',0,'la banque postale : ne veulent pas donner d\'informations<br />\r\nCliente : injoignable fixe et portable ','-2',5945,20),(7667,'1',0,811,4,0,'2008-12-29 16:34:00',0,'demission au 5/01/09','',0,14),(6817,'1',1979,475,4,0,'2008-12-05 14:43:00',0,'A annulé la prestation de lundi 8/12','',0,14),(6818,'1',963,0,4,0,'2008-12-05 14:58:00',0,'Msg pour report presta du Mardi 9 au Merc 10','',0,10),(6819,'1',1053,217,4,0,'2008-12-05 15:05:00',0,'Les clients ont annulé les 19,26/12 et 2/01','',0,14),(6820,'1',3494,0,4,0,'2008-12-05 15:11:00',0,'Clt informé et ok, lundi 8/12 c Mme FOURCADE qui viendra effectué la prestation. La tenir informé pour presta de jeudi. Clt très satisfaite de la prestation de Mme FOURCADE','',0,10),(6821,'1',2932,0,4,1,'2009-01-09 17:10:00',0,'? quelqu\'un<br />\r\npersonne de disponible au créneau qu\'elle recherche<br />\r\npoint sur la facturation règlement solde<br />\r\n','-2',6321,20),(6822,'1',3581,0,1,0,'2008-12-05 16:56:00',0,'suite remplacement + fin d\'année<br />\r\n','',0,20),(6823,'1',3581,0,1,1,'2008-12-05 16:56:00',0,'Ok nous tient au courant pour fin d\'année semaine prochaine. <br />\r\nPour le remplacement le trouve moyen et trouve david moyen aussi sur le repassage (loin d\'être exceptionnel selon eux)<br />\r\n','-2',6822,20),(6824,'1',3581,0,1,4,'2008-12-10 12:14:00',0,'','-2',6822,20),(6825,'1',2539,0,4,0,'2008-12-05 17:01:00',0,'fin d\'année<br />\r\n','',0,20),(6826,'1',2539,0,4,1,'2008-12-05 17:01:00',0,'la fille: lui ai laissé le message comme quoi l\'intervenante est disponible les deux dernières semaines et qu\'elle pourra effectuer les prestations normalement<br />\r\n','-2',6825,20),(6828,'1',2061,0,4,0,'2008-12-05 17:05:00',0,'fin d\'année<br />\r\n','',0,20),(6829,'1',2061,0,4,4,'2008-12-05 17:06:00',0,'ok elle pourra effectuer les prestations normalement ','-2',6828,20),(6830,'1',2061,0,4,4,'2008-12-08 12:08:00',0,'','-2',6828,20),(6831,'1',2811,0,4,0,'2008-12-05 17:12:00',0,'fin d\'année<br />\r\n','',0,20),(6832,'1',2811,0,4,4,'2008-12-05 17:12:00',0,'','-2',6831,20),(6833,'1',2811,0,4,1,'2008-12-08 12:14:00',0,'ok validé','-2',6831,20),(6834,'1',3099,0,4,1,'2008-12-05 17:15:00',0,'','-2',6749,20),(6835,'1',2573,0,4,0,'2008-12-05 17:20:00',0,'Presta du 8/ 12 annulé mokhtari fête LAID','',0,10),(6836,'1',3367,0,4,0,'2008-12-05 17:23:00',0,'fin d\'année<br />\r\n','',0,20),(6837,'1',3367,0,4,4,'2008-12-05 17:23:00',0,'','-2',6836,20),(6838,'1',3367,0,4,1,'2008-12-08 12:17:00',0,'Ok pour l\'un attend pour l\'autre.<br />\r\nValider avec elle<br />\r\n','-2',6836,20),(6839,'1',2749,0,1,0,'2008-12-05 17:27:00',0,'','',0,20),(6840,'1',2749,0,1,1,'2008-12-05 17:27:00',0,'super satisfait de l\'intervenante<br />\r\n','-2',6839,20),(6841,'1',2431,0,4,0,'2008-12-05 17:33:00',0,'fin d\'année','',0,20),(6842,'1',2431,0,4,4,'2008-12-05 17:35:00',0,'','-2',6841,20),(6843,'1',2431,0,4,4,'2008-12-08 12:10:00',0,'','-2',6841,20),(6844,'1',2358,0,4,0,'2008-12-05 17:36:00',0,'fin d\'année ','',0,20),(6845,'1',2358,0,4,4,'2008-12-05 17:37:00',0,'','-2',6844,20),(6846,'1',2358,0,4,1,'2008-12-08 12:23:00',0,'remarque que par moment elle part 10 mn plus tôt.<br />\r\nAttention il y a toujours des choses à faire dans une maison.<br />\r\nAnnule les deux prestation de fin d\'année<br />\r\n','-2',6844,20),(6847,'0',3769,0,1,0,'2008-12-05 17:40:00',0,'05/12/08 - 1ère prestation Madame Charles : tout va bien','',0,21),(6849,'0',3538,0,1,0,'2008-12-05 17:40:00',0,'05/12/08 - 1ère prestation Madame Patricio : cliente contente','',0,21),(6850,'1',0,680,4,0,'2008-12-05 17:46:00',0,'Fin murari','',0,20),(6889,'0',3014,0,5,0,'2008-12-08 11:45:00',0,'Appel cliente le 8/12 suite erreur de facturation. Elle aurait annulée presta du 10/11. Or pas de traces informatique + écrite + pas d\'appel VA.<br />\r\nJ\'ai dc rappeler la cliente. Elle l\'aurait dit directement à Mme LULUVAMU mais ne nous l\'aurait pas dit. J\'ai dit à la cliente qu\'il faut nous prévenir 72h à l\'avance pour toute annulation. Cliente qui ne se remet pas en question sur sa démarche. On doit la déduire puisqu\'elle l\'aide méangère n\'est pas venue. Voir VA pour décision.','',0,9),(6852,'0',3748,0,1,0,'2008-12-05 17:46:00',0,'05/12/08 - 1ère prestation hier : cliente satisfaite','',0,21),(6853,'0',3745,0,1,0,'2008-12-05 17:47:00',0,'04/12/08 - appel fille du client, contente','',0,21),(14160,'1',1675,0,4,4,'2009-05-25 10:46:00',0,'','-2',14159,20),(14430,'1',3165,0,4,0,'2009-05-28 15:59:00',0,'bernardini arrêt','',0,20),(14159,'1',1675,0,4,0,'2009-05-25 10:46:00',0,'a annulé la prestation de ce vendredi <br />\r\n','',0,20),(6865,'1',2603,0,4,0,'2008-12-08 10:00:00',0,'Clt informé abs Mme SOUCHARD. OK pas de presta cette semaine. La tenir informé pour son retour.','',0,10),(6866,'1',1977,0,4,0,'2008-12-08 10:03:00',0,'Suite absence de Mme CALKA le 08/12, Mme VERTUEL ok pour 1h de + le 15/12','',0,9),(6867,'0',2711,0,4,0,'2008-12-08 10:11:00',0,'CLt informé abs Mme SOUCHARD. Ne souhaite pas de remplacement cette semaine mais si arrêt prolongé prévoir presta pour semaine prochaine','',0,10),(6868,'1',963,0,4,0,'2008-12-08 10:13:00',0,'le 08/12 ok pour report presta du mardi du merc 10','',0,10),(6869,'1',3509,0,4,0,'2008-12-08 10:22:00',0,'décaler la prestation','',0,20),(6870,'1',3509,0,4,4,'2008-12-08 10:22:00',0,'passer du jeudi matin au mercredi après-midi exceptionnellement ','-2',6869,20),(6871,'1',3509,0,4,1,'2008-12-08 10:26:00',0,'ok pas de prob. presta décalé<br />\r\n','-2',6869,20),(6872,'1',3785,0,3,0,'2008-12-08 10:33:00',0,'Devis 2H par semaine<br />\r\n','',0,20),(6873,'1',3785,0,3,4,'2008-12-08 10:33:00',0,'','-2',6872,20),(6874,'1',3785,0,3,4,'2008-12-09 11:50:00',0,'','-2',6872,20),(6875,'0',0,915,4,0,'2008-12-08 10:40:00',0,'informé qu\'il n\'y aura pas de presta le 12/12 et le 26/12 chez Mme DEBERQUE. Presta du 19/12 ok, celle ci est conservée.','',0,10),(6876,'1',3786,0,3,0,'2008-12-08 10:53:00',0,'6H de prestation','',0,20),(6877,'1',3786,0,3,1,'2008-12-08 10:53:00',0,'occupé ré-essayer ce soir','-2',6876,20),(6878,'1',3786,0,3,1,'2008-12-08 11:23:00',0,'Non a déjà trouvé quelqu\'un ','-2',6876,20),(6879,'1',3735,0,3,1,'2008-12-08 16:00:00',0,'pas de message<br />\r\n','-2',6287,20),(6880,'1',3753,0,3,4,'2008-12-11 15:15:00',0,'Ok globalement tout s\'est bien passé. mais Mr au tél il faudra recontacter Mme début de semaine prochaine pour faire le point à ce moment là.<br />\r\n','-2',6461,20),(6882,'1',3390,0,4,0,'2008-12-08 11:07:00',0,' le 08/12 Msg pour confirmer remplacement définitif Mayga par Dsplan ','',0,10),(6883,'1',3162,0,4,4,'2008-12-11 15:16:00',0,'','-2',6569,20),(6884,'0',3277,0,4,0,'2008-12-08 11:27:00',0,'SERENA informé abs intervenante','',0,10),(6885,'1',2060,0,4,0,'2008-12-08 11:37:00',0,'report de la prestation à vendredi ','',0,20),(6886,'1',2060,0,4,4,'2008-12-08 11:39:00',0,'','-2',6885,20),(6887,'1',2060,0,4,1,'2008-12-08 14:00:00',0,'Normalement c\'est bon conforme avec sa compagne et nous recontacte','-2',6885,20),(6888,'0',1543,0,4,0,'2008-12-08 11:44:00',0,'Mail du 05/12 annule le contrat à compter d\'aujourd\'hui pour reprendre son ancienne fdm;<br />\r\nEtaitsatisfaite de Souchard','',0,10),(6891,'1',0,680,4,1,'2008-12-08 11:48:00',0,'ok presta formation mercredi matin (2H) repassage','-2',6850,20),(7438,'1',696,0,4,0,'2008-12-18 17:04:00',0,'envoie mail pour informer Mlle NEVES abs pour presta du 23/12. Propose remplacement (Mme FOURCADE) le 23/12 de 12h à 17h. Attend confirmation','',0,10),(6893,'1',3657,0,3,4,'2009-02-16 13:46:00',0,'','-2',5412,20),(6894,'1',2061,0,4,1,'2008-12-09 10:08:00',0,'annule les 2 prestations <br />\r\n','-2',6828,20),(6895,'1',3707,0,4,0,'2008-12-08 12:09:00',0,'Informé abs Mme SOUCHARD. ne souhaite pas de remplacement cette semaine. mais si arrêt prolongé prévoir remplacement pour semaine pro','',0,10),(6896,'1',2431,0,4,4,'2008-12-09 13:36:00',0,'','-2',6841,20),(6897,'1',3367,0,4,1,'2008-12-10 11:03:00',0,'attente de la réponse . Nous recontacte dans 1 ou 2 semaine<br />\r\n','-2',6836,20),(6900,'0',3749,0,1,0,'2008-12-08 12:49:00',0,'Je l\'ai tenue informé du recrutement en cours. Elle a demandé si nous ne pouvions pas enlever des clients à Mme ALLIOT, je lui ai expliqué que c\'était pas possible.','',0,14),(6901,'1',3467,927,4,0,'2008-12-08 13:01:00',0,'Bonjour,<br />\r\n<br />\r\nJ\'ai vu avec notre intervenante aujourd\'hui l\'emploi du temps pour les fêtes de Noël.<br />\r\nJ\'annule la prestation du 26/12/2008 que je remplace par une prestation le mercredi 31/12/2008 le matin à moins que vous ne lui ayez déjà programmé quelque chose.<br />\r\nJe conserve la prestation du vendredi 2 janvier 2009.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPatricia LE MAITRE<br />\r\n','',0,14),(6902,'1',1053,217,4,0,'2008-12-08 13:03:00',0,'Bonjour,<br />\r\nNous vous confirmons notre demande de suspension de prestation pour les vendredi :<br />\r\n19 et 26 décembre 2008<br />\r\n2 janvier 2009<br />\r\nDans l’attente de votre confirmation par retour de mail.<br />\r\nCordialement.<br />\r\n<br />\r\nPierre-Yves BEAUGEARD<br />\r\nIsabelle MARCHAND<br />\r\n<br />\r\n','',0,14),(24631,'1',1053,217,4,0,'2010-02-12 10:16:00',0,'OBJET : PRESTATION DE Madame VILAIN <br />\r\nBonjour,<br />\r\n<br />\r\nJe vous remercie de noter notre demande de suspension de prestation pour le vendredi 19 février 2010<br />\r\n<br />\r\nDans l’attente de votre confirmation par retour de mail.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nPierre-Yves BEAUGEARD<br />\r\nIsabelle MARCHAND<br />\r\n','',0,14),(6903,'0',1160,0,4,0,'2008-12-08 13:26:00',0,'Le 08/12 appel pour signaler pas d\'annulation pendt NOEL','',0,10),(6904,'1',2060,0,4,1,'2008-12-09 10:00:00',0,'ok pour cette fois car exceptionnelle<br />\r\n','-2',6885,20),(6909,'1',3723,0,3,1,'2008-12-10 11:30:00',0,'Ok pour la mise en place de la prestation le 22/12 à 14H (arrive environ 10 mn avant pour que le client lui explique) <br />\r\n','-2',6166,20),(6910,'0',0,998,7,1,'2008-12-08 15:34:08',0,'Vérification des références','-2',0,47),(6911,'0',0,998,7,1,'2008-12-08 15:00:00',1,'','-2',6910,47),(6912,'1',3791,0,3,0,'2008-12-08 16:02:00',0,'Devis 2H par semaine<br />\r\n','',0,20),(6913,'1',3791,0,3,4,'2008-12-08 16:02:00',0,'','-2',6912,20),(6914,'1',3791,0,3,4,'2008-12-09 11:55:00',0,'2 h de service ménager pour les locaux commerciaux (surface de 60m² environ) entretien des parties communes. Envoyer devis à :<br />\r\n<br />\r\nlopez@vitalis-consulting.com','-2',6912,20),(6915,'1',3735,0,3,1,'2008-12-09 15:30:00',0,'','-2',6287,20),(6917,'1',0,999,7,1,'2008-12-08 15:00:00',1,'','-2',6916,2),(6918,'0',3698,0,4,0,'2008-12-08 16:48:00',0,'SERENA informé abs de Mme CORTES.','',0,10),(6919,'1',616,475,4,0,'2008-12-08 16:59:00',0,'Mme PICHOT interviendra en remplacement de Mme MOISAN le mercredi 10/12/08 de 8h30 à 12h','',0,14),(15034,'0',0,1163,7,1,'2009-06-10 19:48:03',0,'Vérification des références','-2',0,44),(6922,'0',1832,441,4,0,'2008-12-08 17:41:00',0,'Elle ne peut pas pointer chez Mme GAMBINO car pb de téléphone ','',0,14),(6923,'1',2677,0,4,0,'2008-12-08 18:48:00',0,'','',0,2),(6924,'1',2677,0,4,4,'2008-12-08 18:48:00',0,'Abs Nthiga jusqu\'au 19/12 inclus voir si contraintes pour remplacement','-2',6923,2),(6925,'0',0,104,4,0,'2008-12-08 22:23:00',0,'SUITE A U PREMIER MESSAGE LA RAPPELER POUR SAVOIR SI PEUT ALLER PLUS TOT CHEZ HERVO POUR ETRE A 17H30 A OCCITANIE SINON ANNULER UNE HEURE DE LA PRESTA OU TOUTE LA PRESTA','',0,9),(6927,'1',3083,0,4,0,'2008-12-08 22:27:00',0,'VOIR AVEC CLIENT SI EXCEPTIONNELEMENT MME SINA PEUT Y ALLER UNE HEURE PLUS TOT LE 12.12 SINON ANNULER UNE HEURE<br />\r\nAppel du 10/12 : Client ok pour 1 heure avant','',0,9),(7707,'1',3467,927,4,0,'2009-01-02 08:25:00',0,'Mme Tarahoui va demander à Mme Lemaître de venir travailler ce vendredi plus tôt. Je lui ai donné son N°.','',0,14),(7715,'1',1347,0,4,0,'2009-01-02 11:15:00',0,'','',0,2),(7716,'1',1347,0,4,4,'2009-01-02 11:15:00',0,'Mgs laissé sur port client pour abs Joseph. Ns rappeler si besoin d\'un remplacement ','-2',7715,2),(6931,'0',2623,0,4,0,'2008-12-09 10:21:00',0,'Msg pour informé abs Mme MAIGA. Propose Mme DE SOUSA en remplacement','',0,10),(6932,'1',3781,0,3,1,'2008-12-12 13:30:00',0,'retour sur démarrage prestation <br />\r\npas avant début janvier car brousset pas disponible <br />\r\n','-2',6791,20),(6933,'1',3757,0,3,4,'2008-12-11 13:52:00',0,'mardi et gimenez ','-2',6489,20),(6934,'1',2114,0,4,0,'2008-12-09 11:04:00',0,'OK pour remplacement avec DE SOUSA Mercredi 10/12','',0,10),(6935,'1',3786,0,3,1,'2009-02-09 15:52:00',0,'satisfaite de son prestataire ? <br />\r\noui satisfaite et ne veut pas en changer<br />\r\n','-2',6876,20),(6936,'1',3793,0,3,0,'2008-12-09 11:25:00',0,'Devis 4H par semaine','',0,20),(6937,'1',3793,0,3,4,'2008-12-09 10:52:00',0,'','-2',6936,20),(6938,'1',3793,0,3,1,'2008-12-09 11:33:00',0,'Voudrait 2H par semaine ou 4H tt les 15 jours pendant environ 1 mois (le tps que la grossesse de sa soeur se termine car celle-ci doit être allongé) <br />\r\n','-2',6936,20),(6939,'1',3654,0,4,0,'2008-12-09 11:25:00',0,'Client demande d\'avancée sa prestation du 30/12 au 29/12.<br />\r\nJ\'atd confirmation de MMe AKEVA afin de savoir si possible.<br />\r\n12/12 : Mme AKEVA ok pour presta le 29/12 de 16h30 à 18h30.','',0,9),(6941,'1',3793,0,3,1,'2009-01-16 13:33:00',0,'est ce que la demande peut être d\'actualité ? Sur le long terme ? <br />\r\nNON seulement le tps de sa grossesse. <br />\r\nOn trouvé une autre solution<br />\r\n','-2',6936,20),(6942,'1',3727,0,3,4,'2008-12-12 10:52:00',0,'','-2',6193,20),(6943,'1',3785,0,3,4,'2008-12-11 16:38:00',0,'','-2',6872,20),(6944,'1',1224,0,7,1,'2008-12-12 11:10:00',0,'Courrier recommandé mise en demeure Ok.<br />\r\n','-2',5883,20),(6945,'1',3582,0,4,0,'2008-12-09 12:24:00',0,'pour garder le client, je lui ai fait les presta à 16 € car il a + de 70 ans et pouvait bénéficier en étant employeur de l\'exo patronale','',0,9),(6946,'0',699,0,4,0,'2008-12-09 13:19:00',0,'Apparemment il déménage le 13/12/08.<br />\r\nNouvelle adresse : 8 rue monfoulon','',0,14),(6948,'1',3755,0,3,4,'2008-12-11 16:15:00',0,'','-2',6483,20),(6950,'1',2431,0,4,1,'2008-12-10 10:46:00',0,'pas de message','-2',6841,20),(6959,'1',2715,0,4,0,'2008-12-09 13:54:00',0,'Msg cortes abte Merc 10/12','',0,10),(6960,'0',3316,0,4,0,'2008-12-09 14:35:00',0,'erreur sur facture 2538 (1/2 heure en trop) : facture rectificative envoyée','',0,9),(6955,'1',3443,0,5,0,'2008-12-09 13:45:00',0,'cliente insatisfaite du travail de mme taleb qu\'elle juge trop superficiel ; elle demande à changer d\'intervenante : mme galtier commencera le 15.12<br />\r\n22/12 : Cliente très satisfaite de MMe GALTIER!!!','',0,9),(6957,'0',3220,0,4,0,'2008-12-09 13:52:00',0,'j\'informe le client de l\'absence de mme jacquet le 02.01 ; il voit avec sa femme pour un remplacement ; nous tiennent au courant ; j\'ai annulé la presta : la restaurer si nécessaire','',0,9),(6958,'1',3683,0,3,4,'2008-12-11 16:21:00',0,'','-2',5740,20),(6961,'1',2284,441,4,0,'2008-12-09 14:36:00',0,'Intervention de Mme DANIEL le 10/12/08 en remplacement de Mme MOISAN','',0,14),(6962,'1',2429,237,4,0,'2008-12-09 14:40:00',0,'Mme MOISAN l\'a prévenue de son arrêt','',0,14),(6963,'1',1102,237,4,0,'2008-12-09 14:42:00',0,'Annule la prestation pendant arrêt de Mme MOISAN.<br />\r\n<br />\r\nClient annule les presta de noël','',0,14),(6965,'1',3350,0,1,4,'2008-12-15 11:27:00',0,'facturation + reprise prestation ? <br />\r\n','-2',6164,20),(6966,'1',3735,0,3,1,'2008-12-12 17:00:00',0,'Ok trouve très bien l\'intervenante très respectueuse et très bon travail<br />\r\n','-2',6287,20),(6967,'1',3762,898,1,0,'2008-12-09 16:08:00',0,'La cliente a téléphoné car très contente de la prestation de Mme GUY, bon relationnel, bon travail, efficace...<br />\r\n<br />\r\nVoir pour carnet de liaison<br />\r\n<br />\r\npb de pointage au moment de partir','',0,14),(6968,'1',3791,0,3,5,'2008-12-15 11:43:00',0,'prévoir e-mail<br />\r\nOk pour e-mail<br />\r\n<br />\r\n','-2',6912,20),(6969,'1',576,109,4,0,'2008-12-09 16:34:00',0,'Mlle MATONDO interviendra jeudi matin de 9h30 à 11h30.<br />\r\nMessage pour confirmer au client, et savoir pour les clés.<br />\r\nClient laisse les clés sous le pot de fleur noir.','',0,14),(6970,'1',1312,0,4,0,'2008-12-09 16:43:00',0,'le 08/12 16H 60 MSG Cortes abte cette semaine maman malade','',0,10),(6971,'1',1122,0,4,0,'2008-12-09 16:48:00',0,'CORTES ASTE sa maman est malade ok pour Mme Remilleux','',0,10),(6972,'1',2429,237,4,0,'2008-12-09 17:15:00',0,'Mme MOISAN m\'a averti que cliente annulait :<br />\r\n- 22/12/08<br />\r\n- 29/12/08<br />\r\n','',0,14),(7007,'1',2774,811,4,0,'2008-12-10 15:40:00',0,'Mlle LE GALL en remplacement pendant arrêt de Mme MOISAN, vendredi 12/12/08 de 13h à 16h.<br />\r\nAttention au chat','',0,14),(6977,'1',1140,597,1,0,'2008-12-09 18:10:00',0,'1ere prestation avec Mme GUICHETEAU le lundi 15/12/08 de 14h à 18h (elle nous reconfirme les horaires)<br />\r\n<br />\r\nAprès lundi 22/12/08 de 14h à 18h.<br />\r\nPas de prestation la semaine1<br />\r\n<br />\r\nPuis on passe au vendredi à partir du vendredi 9/01/09<br />\r\n','',0,14),(6984,'0',0,928,7,0,'2008-12-10 10:34:00',0,'je lui rappelle le fonctionnement de la société et des congés car elle m\'a envoyée un sms le dimanche 7.12 pour m\'informer qu\'elle serait absente le 08.12pour la fête de l aid','',0,9),(6985,'1',3716,0,3,1,'2008-12-17 17:42:00',0,'non pense démarrer plutôt mi janvier ou fin janvier<br />\r\n','-2',6107,20),(6986,'1',2431,0,4,4,'2008-12-11 12:23:00',0,'','-2',6841,20),(6987,'1',3803,0,3,0,'2008-12-10 10:55:00',0,'Prestation ponctuelle le 18/12 studio 20m²','',0,20),(6988,'1',3803,0,3,4,'2008-12-10 10:55:00',0,'','-2',6987,20),(6989,'1',3803,0,3,1,'2008-12-11 16:00:00',0,'ok pour une entreprise accomodation for student. Envoyer devis voir pour faire pris ','-2',6987,20),(6990,'1',3367,0,4,1,'2008-12-17 18:00:00',0,'contacter client par défaut annule celle du 02/01','-2',6836,20),(6991,'1',0,994,4,0,'2008-12-10 11:11:00',0,'nouvelle prestation','',0,20),(6992,'1',0,994,4,4,'2008-12-10 11:11:00',0,'mr roman 3H à partir du 22/12','-2',6991,20),(6993,'1',0,994,4,1,'2008-12-11 16:07:00',0,'ok e mail <br />\r\n','-2',6991,20),(6994,'1',3372,0,3,1,'2008-12-22 11:23:00',0,'reste sur la base du 23/12 de 8h30 à 11h30','-2',2896,20),(6995,'1',3723,0,3,1,'2008-12-22 14:54:00',0,'Non finalement annule car il a vu une autre société qui lui paraît mieux.<br />\r\n','-2',6166,20),(9716,'0',4074,0,3,3,'2009-02-23 15:00:00',0,'entretien courant 4H <br />\r\nok pour moi <br />\r\n','-2',9714,20),(9717,'0',4074,0,3,4,'2009-02-25 17:24:00',0,'on a quelqu\'un pour démarrer les prestations ','-2',9714,20),(9718,'1',3203,0,4,0,'2009-02-12 10:56:00',0,'annule la prestation de ce jour <br />\r\n','',0,20),(6997,'1',3043,0,1,1,'2009-01-06 16:35:00',0,'mise en demeure ok courrier prêt','-2',2638,20),(6998,'1',3581,0,1,4,'2008-12-12 11:19:00',0,'Indécise nous recontacte. Pour elle annule le 29 et 01/01 mais veut une prestation reporté avec david du 25 au 26/12 repassage matin si possible<br />\r\n','-2',6822,20),(6999,'1',0,1001,7,1,'2008-12-10 12:27:52',0,'Vérification des références','-2',0,10),(7000,'1',0,1001,7,1,'2008-12-10 15:00:00',1,'','-2',6999,10),(7001,'1',2028,0,4,0,'2008-12-10 12:58:00',0,'Reprise jeudi à 11/12 ok Rahier','',0,10),(7002,'1',0,421,4,0,'2008-12-10 13:24:00',0,'Envoyé : mercredi 10 décembre 2008 10:57<br />\r\n<br />\r\nVIGNERON 2.5 heures le 10.12.2008<br />\r\n <br />\r\nmardi chez verreau 3.5 h effectuees . a mon depart mme était au telephone et l\'autre ligne est en dérangement . 9.05 12.40<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(7003,'1',2676,0,4,0,'2008-12-10 13:24:00',0,'Envoyé : mercredi 10 décembre 2008 10:57<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : repassage vigneron + autres<br />\r\n<br />\r\nVIGNERON 2.5 heures le 10.12.2008<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(7004,'0',2511,651,4,0,'2008-12-10 14:02:00',0,'Cliente prévenue arrêt de Mme LEBELLOIS, elle souhaite si possible un remplacement pour le 24/12 et le 31/12.<br />\r\n','',0,14),(7008,'0',3807,908,1,0,'2008-12-10 15:58:00',0,'1ere prestation le 15/12/08 de 9h à 11h. puis tous les lundi.','',0,14),(7009,'1',0,1002,7,1,'2008-12-10 16:28:41',0,'Vérification des références','-2',0,10),(7010,'1',0,1002,7,1,'2008-12-10 15:00:00',1,'','-2',7009,10),(7437,'1',2400,0,4,0,'2008-12-18 16:57:00',0,'msg vocal+mail pour informer clt que Mme NEVES est en congés le 23/12. Attend réponse pour savoir si souhaite un remplacement','',0,10),(7435,'1',3173,475,4,0,'2008-12-18 16:54:00',0,'Elle n\'a pas pu pointer chez cartier','',0,14),(7436,'1',0,475,4,0,'2008-12-18 16:54:00',0,'Elle doit nous reconfirmer si elle va le vendredi 26/12 chez bonaventure','',0,14),(7013,'0',0,1003,7,1,'2008-12-10 17:04:15',0,'Vérification des références','-2',0,27),(7015,'0',3360,0,4,0,'2008-12-11 08:00:00',0,'Rappeler Mme BOUJU pour lui dire que nous ne pouvons pas lui propsoer 1 rplcemt. Car réunion=> modif de tous les planning.','',0,9),(7021,'1',3811,597,1,0,'2008-12-10 17:38:00',0,'Mme GUICHETEAU interviendra tous les mercredis de 15h à 17H.<br />\r\nElle doit contacter la cliente pour 1er RDV','',0,14),(7022,'1',3656,0,4,4,'2008-12-11 17:23:00',0,'','-2',7019,20),(7024,'0',3773,0,1,0,'2008-12-01 18:04:00',0,'Souhaite 2h tous les 15j (peu importe sauf lundi)<br />\r\n<br />\r\nMénage + repassage facile (drap..)<br />\r\n','',0,14),(7025,'1',0,855,4,0,'2008-12-10 18:08:00',0,'Ils déménageront courant janvier car le château est vendu','',0,14),(7026,'1',0,1004,7,1,'2008-12-10 19:35:54',0,'Vérification des références','-2',0,2),(7027,'1',0,1004,7,1,'2008-12-10 15:00:00',1,'','-2',7026,2),(7028,'1',2303,0,4,0,'2008-12-11 09:27:00',0,'Clt informé abs Mme MOKHTARI.souhaite remplacement','',0,10),(7029,'1',3334,0,4,0,'2008-12-11 10:13:00',0,'Si abs prolongé Mme MAIGA souhaite remplacment. Très contente presta de Mme DE SOUSA.','',0,10),(9490,'1',3904,0,1,1,'2009-02-13 10:56:00',1,'Proposer mme Ibbou vendredi 8h30-10h30 à partir du 20/02','-2',8400,2),(7032,'1',264,0,4,0,'2008-12-11 10:53:00',0,'','',0,2),(7033,'1',264,0,4,4,'2008-12-11 10:53:00',0,'Msg laissé sur port cliente pour informer abs mme Arrab le 11/12','-2',7032,2),(7034,'1',3263,0,4,0,'2008-12-11 10:53:00',0,'','',0,2),(7035,'1',3263,0,4,4,'2008-12-11 10:54:00',0,'Msg laissé sur port cliente pour informer abs mme Arrab le 11/12','-2',7034,2),(7036,'1',2069,0,4,0,'2008-12-11 11:08:00',0,'Msg pour informer que Mme PATE n\'a fait que deux heures de prestation car MAL. Doit se rendre chez son médecin','',0,10),(7037,'1',0,472,4,0,'2008-12-11 11:45:00',0,'intervenante informé abs Mme CHATEIGNER le 16/12','',0,10),(7038,'0',0,384,7,0,'2008-12-11 12:01:00',0,'Appel le 11/12 à 12 h 05 pour récupérer clés Guillotin','',0,10),(7039,'1',3816,0,3,0,'2008-12-11 12:04:00',0,'Devis 2 à 3H par semaine<br />\r\n','',0,20),(7040,'1',3816,0,3,1,'2008-12-10 17:05:00',0,'Brief commercial Ok<br />\r\nTT les infos Ok dans complémentaires<br />\r\nVeut quelqu\'un rapidement<br />\r\nVeut le mercredi après midi<br />\r\n','-2',7039,20),(7041,'1',3816,0,3,3,'2008-12-15 19:30:00',0,'Voudrai 5h ce mercredi. (à partir de 12h)<br />\r\nPuis par la suite 3h tous les mercredi. (l\'après midi)<br />\r\n<br />\r\nRapler tres rapidement pour confirmation de la premiere prestation ce mercredi.<br />\r\n<br />\r\nPlafonds hauts, pour faire les vitres besoin de monter sur escabot. Chien qui ne laisse pas rentrer, mais pour commencer le client sera sur place donc pas de pb.','-2',7039,20),(7042,'1',2431,0,4,4,'2008-12-16 13:16:00',0,'prévenu que par défaut annule la prestation mais si elle a besoin elle pourra éventuellement en avoir une le mercredi <br />\r\n','-2',6841,20),(7043,'0',1888,0,4,0,'2008-12-11 12:30:00',0,'Msg vocal +mail pour informer clt de l\'abs de Mme PATE jusqu\'au 15/12 inclus','',0,10),(7045,'1',71,7,4,0,'2008-12-11 12:20:00',0,'10/12 : mme Camara s\'est présentée comme d\'habitude pour effectuer la presta. Le mari de la cliente était présent et lui a demandé de revenir à 16h car il se reposait. <br />\r\n10/12 à 18H53 : mme Desloges laissait 1 msg sur le port d\'Aissa pour informer que la presta de ce jour n\'avait pas été effectuée et qu\'il fallait qu\'elle soit faite avant la fin de la semaine<br />\r\n<br />\r\n11/12 : appel de mme Camara pour dire que la presta a été faite de 7h30 à 10h30 ce jour car elle avit eu la cliente au tel le 10/12 vers 19H','',0,2),(7046,'1',3811,597,4,0,'2008-12-11 13:14:00',0,'Envoyé : jeudi 11 décembre 2008 08:49<br />\r\nObjet : BUSSON MERIAU<br />\r\n <br />\r\nBonjour,<br />\r\n j\'ai pris contact avec Mme MERIAU.<br />\r\n On se rencontre donc pour la première prestation le mercredi 07.01.09 à 15 h.<br />\r\n Cordialement<br />\r\n Claudine GUICHETEAU<br />\r\n <br />\r\n <br />\r\n','',0,14),(7047,'1',1633,131,4,0,'2008-12-11 13:49:00',0,'Mme BATARD nous a informé que le client était absent du 24/12/08 au 5/01/09 donc annule les prestations<br />\r\nConfirmation client par mail','',0,14),(7048,'1',2632,0,7,1,'2008-12-15 16:08:00',0,'courrier mise en demeure de payer si rien<br />\r\nOk courrier mise en demeure AR','-2',5894,20),(7049,'1',3757,0,3,4,'2008-12-12 10:48:00',0,'','-2',6489,20),(7050,'0',2977,809,4,0,'2008-12-11 14:08:00',0,'cliente absente LE 22 ET 29 JANVIER ne veut pas faire de remplacement<br />\r\nsalariée prend le 22/01/09 et 29/01/09 en congés sans solde, car elle ne souhaite pas faire de remplacement.','',0,14),(7051,'1',1207,370,4,0,'2008-12-11 14:12:00',0,'Client absent le 22/12/08<br />\r\nMessage à son fils pour la prévenir','',0,14),(7052,'0',0,1005,7,1,'2008-12-11 14:15:44',0,'Vérification des références','-2',0,44),(7053,'0',0,1005,7,1,'2008-12-11 15:00:00',1,'','-2',7052,44),(7054,'1',1195,0,4,0,'2008-12-11 14:30:00',0,'15/12: Mess Rpdr cliente afin de la prévenir qu\'on n\'accompagnera pas la remplaçante qui arrivera à 8h45 (elle a les clés) : mettre en évidence le matériel pour le ménage','',0,9),(7711,'0',1754,0,4,0,'2009-01-02 08:59:00',0,'le 02/01/2009 appel déserée abste elle veut remplc sem prochaine si absce ','',0,10),(7190,'1',2969,846,4,0,'2008-12-15 12:05:00',0,'','',0,9),(7056,'1',0,789,4,0,'2008-12-11 14:38:00',0,'en arrêt','',0,20),(7057,'1',0,789,4,1,'2008-12-11 14:38:00',0,'nous fait parvenir le courrier mais est en arrêt jusqu\'au 17/12.<br />\r\nAvertir les clients<br />\r\n','-2',7056,20),(7140,'1',0,789,4,0,'2008-12-12 16:19:00',0,'fin d\'année ','',0,20),(7059,'1',3753,0,3,1,'2008-12-15 10:15:00',0,'A vu que nous lui avions menti donc n\'apprécie pas du tout ce point là. Trouve toutes les raisons du monde pour dire que nous ne sommes pas professionnelles.<br />\r\nAimerait que nous rattrapions la prestations avec gimenez si possible le jeudi matin.<br />\r\n','-2',6461,20),(7060,'1',3162,0,4,1,'2008-12-15 11:48:00',0,'david refuse le remplacement du 23/12 auprès de becard<br />\r\nOk becard ne veut pas d\'autre remplaçantes et donc annule les deux voir les trois prochaines prestations.<br />\r\n','-2',6569,20),(7061,'1',3755,0,3,4,'2008-12-16 16:15:00',0,'','-2',6483,20),(7062,'1',3288,0,7,4,'2009-02-02 17:54:00',0,'attente règlement <br />\r\n','-2',6138,20),(7063,'1',1507,0,4,0,'2008-12-11 16:20:00',0,'Msg pour décaler prestation du 18 au 23 Vincent abste le 23<br />\r\n','',0,10),(7345,'1',3683,0,3,4,'2009-01-06 18:00:00',0,'','-2',5740,20),(7065,'1',3449,0,4,0,'2008-12-11 16:22:00',0,'arrêt sintas','',0,20),(7066,'1',3449,0,4,4,'2008-12-11 16:22:00',0,'','-2',7065,20),(7067,'1',3124,0,4,0,'2008-12-11 16:31:00',0,'sintas arrêt maladie<br />\r\n','',0,20),(7068,'1',3124,0,4,4,'2008-12-11 16:31:00',0,'','-2',7067,20),(7069,'1',3047,0,4,0,'2008-12-11 16:31:00',0,'sintas arrêt maladie <br />\r\n','',0,20),(7070,'1',3047,0,4,1,'2008-12-11 16:31:00',0,'ok mais aimerait un remplacement su la même base horaire<br />\r\n','-2',7069,20),(7071,'1',3047,0,4,4,'2008-12-12 10:46:00',0,'Non personne de disponible aux créneau demandé mais éventuellement lundi après midi<br />\r\n','-2',7069,20),(7100,'1',0,843,7,0,'2008-12-12 10:47:00',0,'Msg laissé pour info visite médicale le 05/01','',0,10),(7072,'1',3785,0,3,4,'2008-12-12 17:30:00',0,'','-2',6872,20),(7073,'1',0,371,7,0,'2008-12-11 16:39:00',0,'faire le point sur sa facon de faire les contrôles','',0,20),(7074,'1',0,371,7,1,'2008-12-12 14:23:00',0,'ok point établi sur formation','-2',7073,20),(7076,'0',1979,0,4,0,'2008-12-11 17:06:00',0,'Message le 11/12/08 pour savoir si mission du 16/12 était maintenue','',0,14),(7077,'1',0,968,4,0,'2008-12-11 17:09:00',0,'Message pour lui proposer mission ponctuelle LIBOT','',0,14),(7079,'1',1979,475,4,0,'2008-12-11 17:21:00',0,'Dernière intervention le 15/12/08 à 9h30 bd jules Verne.<br />\r\nPuis après attendre nouvelle de la cliente','',0,14),(7080,'1',3492,968,1,0,'2008-12-11 17:38:00',0,'Très contente des prestations, bon travail, bon contact','',0,14),(7081,'1',3660,968,4,0,'2008-12-11 17:40:00',0,'Très contente, bon relationnel, bon travail.','',0,14),(7082,'1',1991,927,1,0,'2008-12-11 17:41:00',0,'Salariée efficace, très contente, dynamique, rapide, ponctuelle','',0,14),(7083,'0',2927,489,1,0,'2008-12-11 17:48:00',0,'Bon contact, bonne prestation, parfait','',0,14),(7084,'1',3477,516,4,0,'2008-12-11 18:03:00',0,'Des choses à revoir, en plus Mme DA CRUZ ne fait pas les vitres et les choses en hauteur.','',0,14),(7439,'0',817,131,4,0,'2008-12-18 17:50:00',0,'De : Denis Houver [mailto:denis.houver@ac-nantes.fr] <br />\r\nEnvoyé : jeudi 18 décembre 2008 15:52<br />\r\n<br />\r\nBonjour,<br />\r\nMme Batard m\'a informé qu\'elle était en congé la semaine prochaine. Pas de problème.<br />\r\nPar ailleurs, nous l\'avons informé que nous serons absents le mercredi 31 décembre 08 et qu\'elle n\'interviendrait pas à notre domicile.<br />\r\n <br />\r\nBien cordialement<br />\r\nD HOUVER<br />\r\n','',0,14),(7086,'1',0,204,4,0,'2008-12-11 18:06:00',0,'Dispo le vendredi AM à partir de 14h','',0,14),(7087,'1',0,763,7,0,'2008-12-11 19:04:00',0,'fin d\'année remplacement<br />\r\n','',0,20),(7088,'1',0,763,7,1,'2008-12-11 19:04:00',0,'donner la liste.<br />\r\nOk de son côté y réfléchi et nous tient au courant<br />\r\n','-2',7087,20),(7089,'0',1706,0,4,0,'2008-12-12 09:27:00',0,'Clt informé abs Mme FOURCADE. La tenir informé de la durée de l\'arrêt, si ne reviens pas, souhaite remplacement semaine prochaine','',0,10),(7090,'1',1003,597,4,0,'2008-12-12 09:33:00',0,'La cliente arrête les prestations.<br />\r\nLa recontacter pour la remise des clés.<br />\r\n<br />\r\nMme GUICHETEAU prévenue, elle prendra contact avec les clients pour leurs rendre les clés.','',0,14),(7092,'0',1772,908,4,0,'2008-12-12 09:34:00',0,'Ne s\'est pas présenté chez larue. Est malade ??<br />\r\n','',0,14),(7093,'0',3792,908,4,0,'2008-12-12 09:34:00',0,'Le Bouedec est malade ce matin. Elle ne peut pas y aller.','',0,14),(7223,'0',1838,0,4,0,'2008-12-15 17:05:00',0,'msg pour informer abs ITV','',0,10),(7095,'1',0,763,7,1,'2008-12-12 17:08:00',0,'ok 3H pr saint simon (soriano)','-2',7087,20),(7096,'1',1707,0,4,0,'2008-12-12 10:09:00',0,'Clt informé abs intervenante','',0,10),(7097,'1',1754,0,4,0,'2008-12-12 10:14:00',0,'Msg laissé pour info abs Mme DESIREE','',0,10),(7098,'1',2771,0,4,0,'2008-12-12 10:16:00',0,'Clt informé abs Mms DESIREE. La tenir informé si abs semain prochaine prévoir remplacement.','',0,10),(7099,'1',3803,0,3,1,'2009-02-12 10:41:00',0,'non besoin de nettoyage industriel mais trouvé de leur côté <br />\r\n','-2',6987,20),(7101,'1',3757,0,3,4,'2008-12-15 10:51:00',0,'a valider pour le jeudi sur la base 8h15 13h 15 pour première prestation ','-2',6489,20),(7102,'1',3727,0,3,1,'2008-12-12 16:10:00',0,'Ok commencer le 05 janvier avec david <br />\r\n','-2',6193,20),(8186,'1',3882,0,9,4,'2009-01-12 16:51:00',0,'Msg laissé sur fixe proposition Pereira lundi 13h-16h','-2',7912,2),(8187,'0',1034,707,4,0,'2009-01-12 16:53:00',0,'Laisser msg pour abs de l\'interv. et sans possibiliter de RPLCM LE 12.01.09','',0,10),(7115,'1',2415,0,4,0,'2008-12-12 12:00:00',0,'fin d\'année<br />\r\n','',0,20),(7105,'1',3378,0,3,3,'2008-12-22 20:00:00',0,'Souhaite 2h pour un grand appart de 90m².<br />\r\nPrévoir un premier rdv un samedi pour une premiere prestation en presence des clients. Puis par la suite n\'importe quand dans la semaine (preference debut de semaine). Les clients ne seront pas sur place.<br />\r\nIl vont faire un double des clés.<br />\r\nIl faut envoyer un carnet de liaison.<br />\r\n<br />\r\nIls souhaitent commencer la 2eme semaine de Janvier. Rapler durant cette periode.','-2',2965,20),(7106,'1',3378,0,3,4,'2009-01-06 17:53:00',0,'mise au point sur demande<br />\r\n','-2',2965,20),(7107,'1',1224,0,7,1,'2009-02-04 12:44:00',0,'attente signature gojon pour attestation sur l\'honneur pour mettre en place l\'injonction de payer<br />\r\n<br />\r\nOk courrien parti attente retour de gojon pour procédure<br />\r\n','-2',5883,20),(7108,'0',927,557,4,0,'2008-12-12 11:17:00',0,'Client demande presta le 31/12 au lieu du 1/01/09. VA a appelé le 12/12 pour demander à Mme HAMMAN si possible. + lui a demand\" si ellle pouvait intervenir 1 h de + le 18/12 pour faire les vitres ou le mercredi 17/12.<br />\r\nMess Rpdr cliente le 17/12 pour informer presta du 31/12 de 14h à 17h + rapeller presta de demain = 1h en +.','',0,9),(7273,'1',3581,0,1,1,'2008-12-16 15:58:00',0,'Ok mise au ppont sur heures. Annule celle du 25 (pas de report) et maintient celle du 01/01 reporté au 02/01. Sinon Annule celle du 05/01 mains maintient le reste<br />\r\n','-2',6822,20),(7615,'1',3131,854,4,0,'2008-12-29 09:27:00',0,'Mess Rpdr MmE NDOUO suite demande de Mme COTTERET afin d\'avoir une presta le 2/01/08 de 14h à 16h.<br />\r\nMme NDOUO ok pour presta','',0,9),(7194,'1',3724,0,4,0,'2008-12-15 12:22:00',0,'Arrêt maladie sintas.<br />\r\nDécaler la prestation au jeudi après midi<br />\r\n','',0,20),(7111,'1',3508,0,4,0,'2008-12-12 11:24:00',0,'décalage prestation du 23 au 22','',0,20),(7112,'1',3508,0,4,1,'2008-12-12 11:25:00',0,'ok de son côté pas de souci <br />\r\n','-2',7111,20),(7116,'1',2415,0,4,4,'2008-12-12 13:50:00',0,'','-2',7115,20),(7117,'0',3220,0,4,0,'2008-12-29 12:04:00',0,'Mme JACQUET pourrait faire presta du 2/01 car CP, peut y aller le lundi 29/12. A proposer au client<br />\r\n16/12 : mess client informant qu\'il acceptait la prest du 29/12','',0,9),(7119,'1',3781,0,3,1,'2009-01-08 16:36:00',0,'attendait de nos nouvelles<br />\r\npersonne de disponible<br />\r\nelle veut le mercredi matin si possible de 10H à 12H<br />\r\nveut commencer rapidement<br />\r\n<br />\r\n','-2',6791,20),(7120,'1',2415,0,4,4,'2008-12-16 14:25:00',0,'','-2',7115,20),(7121,'1',3767,0,3,4,'2008-12-16 14:22:00',0,'','-2',6637,20),(7122,'1',0,905,4,0,'2008-12-12 14:23:00',0,'formation<br />\r\n','',0,20),(7123,'1',0,905,4,4,'2008-12-12 14:24:00',0,'','-2',7122,20),(7124,'1',0,905,4,4,'2008-12-12 16:11:00',0,'Non pas de formation mais un remplacement a castelmaurou <br />\r\n','-2',7122,20),(7125,'1',3389,0,4,4,'2008-12-12 14:26:00',0,'est en arrêt donc pas de prestations lundi ','-2',7017,20),(7127,'1',2752,0,4,0,'2008-12-12 14:29:00',0,'sintas en arrêt maladie <br />\r\n','',0,20),(7128,'1',2752,0,4,1,'2008-12-12 14:29:00',0,'ok mais aimerait un remplacement même n\'importe quand <br />\r\n','-2',7127,20),(7129,'1',2752,0,4,1,'2008-12-15 11:22:00',0,'Ok mais veut être sur que sintas reprend la semaine prochaine<br />\r\nOk de notre côté. ','-2',7127,20),(7130,'1',2061,0,4,0,'2008-12-12 15:37:00',0,'sintas arrêt maladie','',0,20),(7131,'1',2061,0,4,1,'2008-12-12 15:37:00',0,'veut un remplacement lundi mardi en journée ou jeudi matin <br />\r\n','-2',7130,20),(7133,'1',3332,0,4,0,'2008-12-12 15:49:00',0,'Msg propose remplacement Mlle MAIGA Mme HOAREAU lundi de 9h à 12h','',0,10),(7134,'1',2539,0,4,0,'2008-12-12 15:49:00',0,'sintas arrêt maladie','',0,20),(7135,'1',2539,0,4,4,'2008-12-12 15:50:00',0,'','-2',7134,20),(7136,'1',2539,0,4,1,'2008-12-15 11:57:00',0,'Ok il annule les prestations pour cette semaine ne veut pas de remplacement<br />\r\n','-2',7134,20),(7137,'1',0,371,4,0,'2008-12-12 15:53:00',0,'remplacement sintas en arrêt maladie pour lundi AM','',0,20),(7138,'1',0,371,4,1,'2008-12-12 15:59:00',0,'','-2',7137,20),(7154,'1',3785,0,3,4,'2008-12-16 15:38:00',0,'','-2',6872,20),(7141,'1',0,789,4,1,'2008-12-12 17:36:00',0,'Ok accepte les remplacements : stein, darragui, dutreuil ...<br />\r\n','-2',7140,20),(7142,'1',0,877,4,0,'2008-12-12 16:23:00',0,'fin d\'année<br />\r\n','',0,20),(7143,'1',0,877,4,1,'2008-12-12 16:24:00',0,'refuse un remplacement pour 2ème semaine<br />\r\n','-2',7142,20),(7144,'1',0,728,4,0,'2008-12-12 16:24:00',0,'fin d\'année','',0,20),(7145,'1',0,728,4,1,'2008-12-12 16:24:00',0,'','-2',7144,20),(7146,'1',1950,864,5,0,'2008-12-12 09:07:00',0,'Clt laisser msg pour prob de casse. Brot de cafetière casser.<br />\r\nAppel vers l\'interv : Casser en faisant la vaiselle.','',0,10),(7147,'1',1950,864,5,1,'2008-12-12 16:26:00',0,'appel pour faire le point sur les prob de brot.<br />\r\nPas de prob, clt essais de retrouver un brot, sinon nous recontactera.','0',7146,10),(12235,'0',2574,995,4,0,'2009-04-08 11:48:00',0,'MEss laisser clte pour decaler presta du 13/04/09 et reporté au 16/04/09 fdm fera deux heures de plus de presta de 9 13h','',0,10),(7150,'1',3334,0,4,0,'2008-12-12 16:58:00',0,'Clt informé et ok pour remplacement Mme MAIGA. Mardi 16/12 attend Mme HOAREAU','',0,10),(7151,'1',3735,0,4,0,'2008-12-12 17:06:00',0,'rester sur 14h 16 H le vendredi après midi<br />\r\n','',0,20),(7152,'1',3735,0,4,4,'2008-12-15 10:49:00',0,'','-2',7151,20),(31295,'1',6416,0,9,1,'2010-07-06 17:50:00',1,'mise en place','-2',31293,2),(7155,'1',3656,0,4,4,'2008-12-17 18:52:00',0,'','-2',7019,20),(7156,'1',0,789,4,0,'2008-12-12 17:48:00',0,'pas présenté au rdv de présentation + ménage état des lieux <br />\r\n','',0,20),(7157,'1',0,789,4,4,'2008-12-12 17:49:00',0,'','-2',7156,20),(7158,'1',0,789,4,4,'2008-12-15 12:34:00',0,'point sur rdv de présentation<br />\r\n','-2',7156,20),(7159,'1',0,818,4,0,'2008-12-12 17:57:00',0,'fin d\'année ','',0,20),(7160,'1',0,818,4,1,'2008-12-12 17:57:00',0,'pas de remplacement. <br />\r\nFatigué bcp de soucis en ce moment donc veut se reposer.<br />\r\n','-2',7159,20),(7165,'0',3807,908,4,0,'2008-12-15 09:48:00',0,'Le Bouedec ne s\'est pas présentée ce matin pou sa première prestation.<br />\r\n<br />\r\nElle est encore malade. Doit voir son médecin ce matin. Risque d\'être absente toute la semaine. Doit rappeler cet après-midi.<br />\r\n<br />\r\n1/ trouver une solution pour Gorenbouh (pas contente)<br />\r\n2/ Prévenir Fougerat si malade demain.','',0,14),(7282,'0',3807,0,4,0,'2008-12-16 18:07:00',0,'Cliente ne souhaite pas de remplacement, elle préfère attendre prestation de lundi avec le bouedec.','',0,14),(7167,'0',3058,441,4,0,'2008-12-15 10:06:00',0,'Mme Daniel m\'a informé par SMS n\'avoir fait que 3h le vendredi 12/12','',0,14),(7168,'1',1026,0,1,0,'2008-12-15 10:08:15',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(7169,'1',1026,216,1,1,'2008-12-16 13:00:00',1,'','-2',7168,20),(7170,'1',2716,475,4,0,'2008-12-15 10:09:00',0,'Le client annule 5 semaines du 22/12 au 25/01<br />\r\nMme PICHOT au courant','',0,14),(7171,'1',3753,0,3,1,'2008-12-16 17:20:00',0,'Ok pour la prestation ce jeudi de 9H à 12H avec Gimenez (en décalage de la prestation de lundi) <br />\r\n','-2',6461,20),(7172,'1',3248,0,1,0,'2008-12-15 10:36:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7173,'1',3248,920,1,1,'2008-12-16 13:00:00',1,'','-2',7172,26),(7174,'1',3735,0,4,4,'2008-12-16 10:56:00',0,'','-2',7151,20),(7175,'1',3757,0,3,1,'2008-12-15 17:12:00',0,'décalage des prestations au mardi 23 décembre pour la première fois<br />\r\n','-2',6489,20),(7176,'1',0,950,4,0,'2008-12-15 10:54:00',0,'darragi veut décaler la prestation','',0,20),(7177,'1',0,950,4,1,'2008-12-15 10:55:00',0,'elle ne peut pas ','-2',7176,20),(7178,'1',0,950,4,1,'2008-12-15 11:03:00',0,'Non annulation de la prestation pour ce jeudi si pas de report possible.<br />\r\n','-2',7176,20),(7179,'1',3509,0,4,0,'2008-12-15 11:03:00',0,'annule le jeudi ou décale','',0,20),(7180,'1',3509,0,4,1,'2008-12-15 11:03:00',0,'suite changement de serrure veut donner clés à lamouroux.<br />\r\nAu passage pas de prestations jeudi mais en veut bien 2 la semaine prochaine<br />\r\n','-2',7179,20),(7760,'1',3727,0,4,0,'2009-01-05 11:48:00',0,'démarrage hawari ','',0,20),(7182,'1',3350,0,1,4,'2008-12-16 11:29:00',0,'','-2',6164,20),(7183,'1',2969,0,4,0,'2008-12-15 11:41:00',0,'15/12 : Cliente ok pour intervertir la prestation à l\'apm, suite demande de mMe DELPONT (cliente du même jour pour Mme JACQUET)qui va avoir 1 BB si possibilité de permuter.<br />\r\nDonc la presta de Mme DEMAREST aura lieu de 13h à 17h à compter du mois de janvier 2009.','',0,9),(7184,'1',3791,0,3,1,'2009-01-05 11:44:00',0,'pas dans nos tâches (locaux commerciaux) <br />\r\n','-2',6912,20),(7185,'0',0,1006,7,1,'2008-12-15 11:46:31',0,'Vérification des références','-2',0,14),(7187,'0',3180,0,4,0,'2008-12-15 11:47:00',0,'début janvier presta Mme DELPONT 09h30/11h30 et Mme DESMATREST de 13h à 17h.','',0,9),(7708,'1',860,0,4,0,'2009-01-02 08:38:00',0,'','',0,2),(7461,'1',1267,0,4,0,'2008-12-19 16:20:00',0,'annule prestation pdt congé de l\'intervenante. ne souhaite pas de remplacement','',0,10),(7192,'1',3310,0,4,0,'2008-12-15 12:17:00',0,'arrêt maladie sintas','',0,20),(7193,'1',3310,0,4,4,'2008-12-15 12:17:00',0,'pas de prestation cette semaine<br />\r\n','-2',7192,20),(7214,'1',2632,0,7,1,'2009-01-06 14:10:00',0,'Eu madame qui dit de voir ca avec Monsieur.<br />\r\nPlusieurs tentatives mais rien.<br />\r\nRappel à 18H ce soir.<br />\r\nSi rien Madame donnera coordonnées de Mr<br />\r\n','-2',5894,20),(7195,'1',3724,0,4,1,'2008-12-15 12:42:00',0,'Décalage de la prestation.<br />\r\nSerena valide de son côté et nous recontacte<br />\r\n','-2',7194,20),(7197,'0',2503,0,4,0,'2008-12-15 12:47:00',0,'Appel le 15/12 à 13h 30 Cortes soucis personnels on rappelle pour tenir au courant new gif ','',0,10),(7198,'1',2542,0,4,0,'2008-12-15 13:29:00',0,'Bonjour,<br />\r\n<br />\r\nJe me permets de vous signaler que nous n’aurons pas besoin des services de Mme BOQUELET Sandrine pour les vendredis 26 décembre et 02 janvier 2009 suite à nos congés.<br />\r\n(N° Sécurité sociale 272107646203285)<br />\r\nVous remerciant d’en prendre note, <br />\r\nCordialement<br />\r\n<br />\r\nIsabelle Doré<br />\r\n','',0,14),(7199,'1',0,597,4,0,'2008-12-15 13:36:00',0,' Bonsoir,<br />\r\n Je viens de rencontrer Mme SGARD, charmante avec qui j\'ai visité la maison et fait connaissance de leur<br />\r\nchien.<br />\r\n Je commence lundi 15.12.08 14h30 - 17H30.<br />\r\n <br />\r\nPas pointé chez Mme PIET (14 h 16h) <br />\r\n<br />\r\nClaudine GUICHETEAU<br />\r\n <br />\r\n <br />\r\n','',0,14),(7200,'0',2722,646,4,0,'2008-12-19 13:49:00',0,'ajouter une heure ou envoyer qq avec adriana le 19/12','',0,46),(7201,'0',2722,0,4,0,'2008-12-15 13:52:00',0,'remplacement d\'Adriana le 26/12 par Flavia','',0,46),(7202,'1',3597,0,4,0,'2008-12-15 13:59:00',0,'mettre prestation plus tôt <br />\r\n','',0,20),(7203,'1',3597,0,4,1,'2008-12-15 13:59:00',0,'Ok pour décaler la prestation plus tôt (provisoire)<br />\r\net voir pour prestation du 24 et si jamais veut remplacement<br />\r\n','-2',7202,20),(7204,'1',3597,0,4,1,'2008-12-16 15:25:00',0,'Annule celle de brousset et veut un remplacement semaine suivante<br />\r\n','-2',7202,20),(7206,'1',1364,898,4,0,'2008-12-15 15:02:00',0,'bonjour,<br />\r\nje vous informe que je n\'ai pu pointer à mon arrivée ce matin à 8h25 chez Mme Mautalent, j\'ai essayé à 3 reprises et apparemment soucis ce serveur car je l\'ai effectué à mon départ <br />\r\ncordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(7207,'1',0,253,4,0,'2008-12-15 15:09:00',0,'Client qui souhaite un remplacement :<br />\r\n- Mme MUSSET pour les vendredi 26/12 et 2/01<br />\r\n<br />\r\nClient qui décale:<br />\r\n- EXCEL<br />\r\n<br />\r\nAnnulation client pour noël :<br />\r\n- BORE les 23 et 30 décembre<br />\r\n- BRUNET les 26/12 et 2/01<br />\r\n- BAUDRY les 22 et 29 décembre<br />\r\n- CHEVALIER les 23 et 30 décembre<br />\r\n- ROBERT les 26/12 et 2/01','',0,14),(7335,'0',2048,217,4,0,'2008-12-17 16:27:00',0,'Mail de Mr MERLE qui ne souhaite pas de remplacement pendant abs de Mme VILAIN','',0,14),(7209,'1',1026,0,4,0,'2008-12-15 15:15:00',0,'décalage dans l\'après midi ','',0,20),(7210,'1',1026,0,4,4,'2008-12-15 15:16:00',0,'','-2',7209,20),(7211,'1',1026,0,4,4,'2008-12-16 15:06:00',0,'','-2',7209,20),(7212,'1',2031,0,4,0,'2008-12-15 15:34:00',0,'clt informé abs Mme PATE','',0,10),(7213,'1',2184,0,4,0,'2008-12-15 15:35:00',0,'msg pour informer clt abs Mme PATE. Propose de remplacer presta au vend matin','',0,10),(7215,'1',1722,0,4,0,'2008-12-15 16:11:00',0,'voir avec brousset sur carnet de liaison si rien ré-essayer cliente<br />\r\n','',0,20),(7216,'1',1722,0,4,1,'2008-12-15 16:12:00',0,'appel de brousset vendredi pour faire le point sur facture de septembre','-2',7215,20),(7217,'1',1722,0,4,1,'2009-01-07 12:12:00',0,'Très directive veut qu\'on lui réponde par écrit.<br />\r\nRegarde de son côté sur la carnet de liaison et nous tient informé.<br />\r\nOk voir si retour de sa part <br />\r\n<br />\r\n','-2',7215,20),(7218,'1',2448,0,4,0,'2008-12-15 16:16:00',0,'le lundi et jeudi avec david si possible ','',0,20),(7219,'1',2448,0,4,4,'2008-12-15 11:17:00',0,'veut le lundi et jeudi ou le mardi et vendredi<br />\r\n','-2',7218,20),(7220,'1',2448,0,4,1,'2008-12-16 12:20:00',0,'ok meme si tjs avec hawari ne lui pose pas de prob veut surtout au niveau des jours décaler<br />\r\n','-2',7218,20),(7221,'1',3282,908,4,0,'2008-12-15 16:41:00',0,'Ne souhaite pas de remplacement pendant arrêt Mlle LEBOUEDEC<br />\r\nAnnule les prestations de noël*<br />\r\nNous recontacte quand elle souhaite reprendre les prestations','',0,14),(7224,'0',3763,0,4,0,'2008-12-15 17:13:00',0,'Faire un avoir de 19€ pour le samedi de la rencontre','',0,14),(7346,'1',3656,0,4,4,'2008-12-18 12:25:00',0,'ok pour mise en place sintas début d\'année rappel le 05 janvier pour convenir d\'un rdv commercial<br />\r\n','-2',7019,20),(7227,'1',3757,0,3,4,'2008-12-18 13:28:00',0,'','-2',6489,20),(7229,'1',3621,0,7,1,'2008-12-15 17:46:00',0,'Dit qu\'on lui a retenu 150e pour l\'état des lieux c\'était graisseux et mal nettoyé et trouve cela inadmissible car il a fait appel a une société de nettoyage justement pour que ce genre de choses n\'arrive pas.','-2',7228,20),(7230,'1',3621,0,7,1,'2008-12-16 15:42:00',0,'Il doit nous régler.<br />\r\n','-2',7228,20),(7231,'0',0,796,4,0,'2008-12-15 18:02:00',0,'pb de pointage chez cardoso semaine 49','',0,14),(7232,'0',3058,0,4,0,'2008-12-15 18:09:00',0,'Ne plus remettre Mme DANIEL','',0,14),(7233,'1',3816,0,3,4,'2008-12-16 11:00:00',0,'Apler sur le portable <br />\r\n<br />\r\nA voir pour le chien avec hawari recontacter en fin de journée<br />\r\nveut quelqu\'un demain <br />\r\n<br />\r\n<br />\r\n ','-2',7039,20),(7234,'1',3406,927,4,0,'2008-12-16 09:01:00',0,'TAHRAOUI EN PANNE DE VOITURE. ELLE RAPPELLE MOIROUD','',0,14),(7235,'1',1020,0,1,0,'2008-12-16 09:58:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(7347,'1',3124,0,4,0,'2008-12-17 18:56:00',0,'prestation décalé du 26 au 24 et du 02 au 31','',0,20),(7237,'1',0,812,4,0,'2008-12-16 10:28:00',0,'mise en place des prestations avec geli + roman<br />\r\n','',0,20),(7238,'1',0,812,4,4,'2008-12-16 10:30:00',0,'','-2',7237,20),(7239,'1',100,0,4,4,'2008-12-16 10:37:00',0,'Msg laissé sur port du client pour remplacement mme Arrab par Bennet le 18/12 de 14h30 à 17h30','-2',3486,2),(7240,'1',0,812,4,1,'2008-12-16 12:47:00',0,'est Ok si 9H 11H laganne puis 13H 17H la nouvelle (geli) ','-2',7237,20),(7309,'1',658,811,4,0,'2008-12-17 13:38:00',0,'Cliente ne souhaite pas de remplacement pendant absence de Mme VILAIN, mais garde les prestations de Mlle LEGALL pendant la période de Noël.','',0,14),(7242,'1',3816,0,3,1,'2008-12-16 13:07:00',0,'Ok Pour prestation demain après midi sur la base 13H 17H<br />\r\n','-2',7039,20),(7243,'1',3735,0,4,1,'2008-12-17 10:56:00',0,'OK pas de problème de son côté. Annule par contre les deux prestation fin d\'année.<br />\r\n','-2',7151,20),(7244,'0',1171,0,4,0,'2008-12-16 11:50:00',0,'msg le 16/12 pour informer clt abs Mme Fourcade','',0,10),(7245,'1',2536,0,4,0,'2008-12-16 11:52:00',0,'msg vocal le 16/12 pour informer clt Mme AYA en congé le 30/12','',0,10),(7246,'1',2432,0,4,0,'2008-12-16 11:59:00',0,'SERENA prevenue pour abs ITV','',0,10),(7247,'1',3777,0,4,0,'2008-12-16 12:04:00',0,'demande a SERENA si clt souhaite décalée sa presta du 25/12 et info ITV en congés semaine du 29/12','',0,10),(7248,'1',2969,846,4,0,'2008-12-16 12:04:00',0,'Presta Mme DESMAREST = jeudi or le 25/12 et 01/01 = jour fériée. La cliente souhaiterait avoir 1 presta le 23 ou 24/12 et 29 ou 30/12.<br />\r\nRappeler Mme JACQUET afin de savoir si elle aurait 1 créneau horaire. <br />\r\n16/12 : Mess Rpdr cliente afin de lui dire que Mme JACQUET pourrait intervenir le23/12 matin + 29/12 matin.','',0,9),(7289,'0',0,992,4,0,'2008-12-17 10:32:00',0,'17/12: Mess Rpdr Mme LARA afin de savoir si elle pouvait faire presta Mme ARSENE le 26/12 de 9h à 13h ou 9h/12h. Car son client BENEDETTE a annulée le 26/12. Et Mme ARSENE ne souahite pas de rpesta le 26/12 apm.<br />\r\nOK POUR LA PRESTA','',0,9),(7250,'1',3289,0,4,0,'2008-12-16 12:15:00',0,'Mme LAMEIRA n\'a pas pu pointer suite panne électricité. début de presta 9h18 fin 12h20','',0,10),(7251,'0',3698,0,4,0,'2008-12-16 12:42:00',0,'SERENA informé retard Mme HOAREAU car grève transport','',0,10),(7257,'1',2715,0,4,0,'2008-12-16 13:10:00',0,'le 16/12 Appel Chéron elle peut attendre 3 mois comme cet été si Cortes veut revenir .<br />\r\nElle l\'a déja formé et ne veux personne d\'autre qu\'elle','',0,10),(7253,'0',0,1007,7,1,'2008-12-16 12:58:57',0,'Vérification des références','-2',0,44),(7254,'0',0,1007,7,1,'2008-12-16 15:00:00',1,'','-2',7253,44),(7255,'0',2534,0,4,0,'2008-12-16 12:58:00',0,'Msg le 16 /12 pour proposer HOAREAU le vendredi à la place de MAÏGA qui n\'était pas assidue','',0,10),(7256,'1',3816,0,3,4,'2008-12-16 16:07:00',0,'la prestation du 31/12?','-2',7039,20),(7258,'1',3350,0,1,1,'2008-12-22 13:14:00',0,'arrêt des prestations','-2',6164,20),(7260,'1',0,789,4,4,'2008-12-16 13:35:00',0,'','-2',7156,20),(7261,'1',0,789,4,4,'2008-12-17 10:38:00',0,'','-2',7156,20),(7262,'1',2929,0,4,0,'2008-12-16 13:39:00',0,'personne pour remplacement <br />\r\n','',0,20),(7263,'1',2929,0,4,4,'2008-12-16 13:39:00',0,'Ok prévenu que par défaut nous annulons et si jamais une intervenante se libère Ok nous lui proposerons. <br />\r\nOk relance facture novembre faite.<br />\r\n','-2',7262,20),(7264,'1',2415,0,4,4,'2008-12-18 14:24:00',0,'pas d\'intervenante disponible<br />\r\n','-2',7115,20),(7265,'1',3767,0,3,1,'2008-12-17 11:20:00',0,'Ok de son côté aimerait faire \"affaire avec nous\" <br />\r\nprécise que O2 leur a précisé qu\'il allait nous racheter en janvier.<br />\r\n','-2',6637,20),(7344,'1',2835,0,4,1,'2008-12-18 10:29:00',0,'accepte le 16H 18H <br />\r\n','-2',7300,20),(7267,'1',3597,0,4,4,'2008-12-18 15:39:00',0,'un remplacement pour 2ème semaine ?<br />\r\npersonne de disponible pour remplacement <br />\r\n','-2',7202,20),(7268,'1',3494,0,4,0,'2008-12-16 15:28:00',0,'presta du 18/12 sera de 3 h selon lameira à la demande de fontana','',0,10),(7269,'1',3623,0,4,0,'2008-12-16 15:32:00',0,'Veut la facture plus tôt car plus de prestations sur fin décembre. Ok<br />\r\n','',0,20),(7270,'1',3623,0,4,1,'2008-12-16 15:33:00',0,'','-2',7269,20),(7271,'1',3755,0,3,4,'2009-01-06 13:48:00',0,'','-2',6483,20),(7272,'1',3785,0,3,1,'2009-01-06 13:50:00',0,'non a trouvé quelqu\'un. Avait juste besoin le temps de sa grossesse <br />\r\n','-2',6872,20),(7275,'1',1754,0,4,0,'2008-12-16 17:02:00',0,'Msg le 17/ à 17h pour Abce désiréé possib remplacement pour la sem du 22/12','',0,10),(7276,'0',1034,0,4,0,'2008-12-16 17:07:00',0,' le 16/12 17h 05 est au courant abce désirée ne veut personne avant le 8 janvier DESIREE ou remplacante au pire','',0,10),(7277,'0',2277,0,4,0,'2008-12-16 17:20:00',0,'LE 16/12 À 17H 50 OK Ppour remplacement avec ingraaito lundi 22 /12 AM','',0,10),(7280,'1',861,109,4,0,'2008-12-16 17:53:00',0,'Client annule les prestations pendant les vacances de Mme MATONDO','',0,14),(7281,'0',2100,0,4,0,'2008-12-16 17:56:00',0,'Cliente annule le 30/12/08','',0,14),(7283,'0',1772,441,4,0,'2008-12-16 18:12:00',0,'Elle a pu changer avec ses clients du vendredi elle va chez mme larue à partir de vendredi','',0,14),(7285,'0',2869,0,4,0,'2008-12-17 09:47:00',0,'presta du 22/12 annulée.demande clt.reprise le 29/12','',0,10),(7286,'1',2171,0,4,0,'2008-12-17 09:47:00',0,'16/12 : Mme AGRHABA m\'a informée qu\'elle avait trouvé 1 message ce matin comme quoi le client serait absent le 24/12 et 31/12. Mess Rpdr client afin de savoir si annulation ou non?<br />\r\n19/12 client a laissé message : annulation du 31/12 uniquement/','',0,9),(7506,'1',3406,927,4,0,'2008-12-22 16:57:00',0,'Pb de pointage chez moiroud','',0,14),(7288,'0',1670,0,4,0,'2008-12-17 09:48:00',0,'presta du 24/12 annuler.SERENA ok','',0,10),(7369,'1',3655,0,4,0,'2008-12-18 12:07:00',0,'sabri vacances donc remplacement gomez','',0,20),(7291,'0',2946,0,4,0,'2008-12-17 10:38:00',0,'Suite demande du client pour presta de remplacement le 2/01/2009, je lui ai laissé 1 mess pour lui prosoer Mme LARA le 2/01/09 de 13h45 à 16h45.<br />\r\n22/12: Cliente ok','',0,9),(7293,'1',3319,0,4,0,'2008-12-17 10:41:00',0,'17/12 : La cliente nous a laissé 1 mess afin qu\'on la rappelle pour faire 1 point sur ses pretsa pdt les fêtes de fin d\'année.','',0,9),(7557,'1',2721,0,4,0,'2008-12-24 10:53:00',0,'msg + mail pas de presta le 31/12 et pas de remplacement possible','',0,10),(7295,'1',3637,0,4,0,'2008-12-17 10:46:00',0,'Suite CP de Mme MERZI et chamgement de planning car M. et Mme TSAKANIAS devait avoir en remplacement Mme SINA. Or ce n\'est pas faisable. Donc j\'ai prosposé au client 1 remplacement le 23/12 avec Mme RUBIO de 8h à 12h ou de 9h à 12h.','',0,9),(7518,'1',3607,0,4,0,'2008-12-23 10:18:00',0,'prestation du 29/12 décalée à 9h30','',0,10),(7519,'0',2480,0,4,0,'2008-12-23 10:49:00',0,'clt ok pour décaler presta du 25 au 26/12 de 9h à 12h et annule presta du 01/01.','',0,10),(7297,'1',1033,0,4,0,'2008-12-17 10:57:00',0,'prestation du 25/12 supprimer, pas de remplacement. prestation du 01/01 décalée au 31/12','',0,10),(7298,'1',3767,0,3,1,'2008-12-18 12:19:00',0,'Feront le point avec elle sur le début d\'année prochaine.<br />\r\nLa recontacter pour la mise en place des prestations.<br />\r\nVoir pour sintas ? <br />\r\nvalider de notre côté.<br />\r\n','-2',6637,20),(7299,'1',1312,0,4,0,'2008-12-17 11:33:00',0,' Le 17/12 OK Absence CORTES veut reprise au 8 /01 prévoir Rv de présentation avec HOAREAU Pour remplacement définitif.','',0,10),(7300,'1',2835,0,4,0,'2008-12-17 11:48:00',0,'le 02/01','',0,20),(7301,'1',2835,0,4,1,'2008-12-17 11:51:00',0,'décaler la prestation sur la base horaire 16H- 18H ou 10H-12H suite au remplacement de soriano qui nous bloque.<br />\r\n','-2',7300,20),(7302,'1',2835,0,4,4,'2008-12-17 18:30:00',0,'','-2',7300,20),(7303,'1',0,994,4,0,'2008-12-17 11:56:00',0,'reprise ','',0,20),(7304,'1',0,994,4,4,'2008-12-17 11:57:00',0,'','-2',7303,20),(7305,'1',0,994,4,1,'2008-12-17 15:32:00',0,'Ok elle reprend bien demain <br />\r\n','-2',7303,20),(7306,'1',2303,0,4,0,'2008-12-17 12:05:00',0,'clt ok pour remplacement Mme Mokhtari ok pour Mme Hoareau vendredi matin','',0,10),(7307,'1',3334,0,4,0,'2008-12-17 12:08:00',0,'msg laissé à la clt pour proposer Mme Hoareau jeudi en remplacement de Mme Maïga abs','',0,10),(7308,'1',2399,0,4,0,'2008-12-17 12:20:00',0,'prestation du 24/12 annulée.clt ne souhaite pas de remplacement','',0,10),(7310,'1',1340,0,4,0,'2008-12-17 13:43:00',0,'clt annule presta du 22/12 et 6/01. souhaite une presta entre le 29 et le 31/12','',0,10),(7311,'1',2721,0,4,0,'2008-12-17 13:45:00',0,'clt annule presta du 7/01','',0,10),(7312,'1',3225,0,4,0,'2008-12-17 13:41:00',0,'Cliente annule les prestations pendant période de noël mais souhaite un remplacement pour semaine 2 et 3 pendant absence de Mlle FRANCOIS pas d\'impératif de jour','',0,14),(7879,'1',3780,0,4,0,'2009-01-06 16:57:00',0,'CLT ok pour mokhrari à compter du 19/01 à 12h 30','',0,10),(7314,'1',3774,0,4,0,'2008-12-17 13:59:00',0,'pas de prestation le 23/12 et clt ne souhaite pas de remplacement','',0,10),(7315,'1',3548,0,4,0,'2008-12-17 14:05:00',0,'annulation congés noël, dernière presta le 16/12 reprise le 6/01.le clt doit nous rappeler début janvier pour confirmer si reprise le 6/01','',0,10),(7459,'1',2714,0,4,0,'2008-12-19 15:56:00',0,'clt ok pour presta le 02/01 de 8h à 12h avec Mme BRISOUX','',0,10),(7317,'1',1264,0,4,0,'2008-12-17 14:34:00',0,'congés de noel dernière presta le 18/12 reprise le 6/01','',0,10),(7318,'1',0,1008,7,1,'2008-12-17 14:40:11',0,'Vérification des références','-2',0,10),(7319,'1',0,1008,7,1,'2008-12-17 15:00:00',1,'','-2',7318,10),(7320,'0',3421,67,4,0,'2008-12-17 14:49:00',0,'Cliente ne souhaite pas de remplacement pendant absence de Mme ALLIOT','',0,14),(7321,'1',1240,204,4,0,'2008-12-17 15:02:00',0,'Message pour prévenir congés de Mme LE BRASIDEC','',0,14),(7322,'1',2263,0,4,0,'2008-12-17 15:11:00',0,'congés de noel.dernière presta le 17/12 reprise le 07/01','',0,10),(7323,'1',2855,204,4,0,'2008-12-17 15:18:00',0,'Cliente ne souhaite pas de remplacement pendant congés de Mme LE BRASIDEC.<br />\r\n<br />\r\nClient très satisfait des prestations - RAS','',0,14),(7324,'0',2327,217,4,0,'2008-12-17 15:21:00',0,'Client ne souhaite pas de remplacement pendant congés de Mme VILAIN.<br />\r\n<br />\r\nClient très satisfait des prestations - RAS','',0,14),(7325,'1',1731,421,4,0,'2008-12-17 15:25:00',0,'Envoyé : mercredi 17 décembre 2008 08:55<br />\r\n<br />\r\nbonjour<br />\r\nhier matin chez mme verreau , oubli total du telepointage . 3.5 h effectuées<br />\r\net chez mr et mme vigneron la ligne etait oqp a mon départ<br />\r\n<br />\r\n','',0,14),(7326,'1',2676,421,4,0,'2008-12-17 15:27:00',0,'et chez mr et mme vigneron la ligne etait oqp a mon départ<br />\r\n<br />\r\nEnvoyé : mercredi 17 décembre 2008 11:23<br />\r\nrepassage vigneron 2.25 heures le 17.12.2008','',0,14),(7327,'1',0,789,4,1,'2008-12-17 15:00:00',0,'Ok elle reprend bien les prestations demain elle s\'excuse pour le rdv de Mme Jabet.<br />\r\nElle s\'excuse aussi de ne pas avoir pu répondre à son portable et elle ne veut pas que l\'on croit que c\'était volontaire.<br />\r\n','-2',7156,20),(7328,'1',1140,597,4,0,'2008-12-17 15:35:00',0,'Bonjour,<br />\r\n <br />\r\nJ\' ai effectué ma première prestation chez Mme SGARD (3H).<br />\r\n <br />\r\nLa maison est grande et il y avait du boulot. (cuisine décapée,WC RDC décapé, salon séjour, seuils des<br />\r\nbaies vitrées, poussière salon séjour, aspirateur escalier, peu de repassage fait)<br />\r\n <br />\r\nJe n\'ai pas pu faire tout ce que je voulais mais je compte bien mettre la maison au pair, comme chez Mme<br />\r\nGERONDEAU.<br />\r\n <br />\r\nMerci pour le cadeau de Noêl.<br />\r\n <br />\r\nBonne fin de semaine,<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(7329,'1',1058,0,4,0,'2008-12-17 15:37:00',0,'presta des JF reportées au mardi 23 et 30 par Mme LOPES. Clt OK et sera présente','',0,10),(7330,'1',3762,898,4,0,'2008-12-17 15:42:00',0,'mar. 16/12/2008 20:43<br />\r\nj\'en profite pour vous signaler que je n\'ai pas pu télépointer chez Mme Raffi à mon arrivée (début de prestation = 11h55) je n\'ai pu utiliser le téléphone...il était débranché et je ne pouvais pas le voir : les choses devraient rentrer dans l\'ordre dorénavant','',0,14),(7331,'1',2284,237,4,0,'2008-12-17 15:50:00',0,'Mme MOISAN m\'avertit que client annule presta du 24 et 31 décembre','',0,14),(7332,'1',3087,237,4,0,'2008-12-17 15:55:00',0,'Cliente souhaite remplacement pendant absence de Mme Masurais.<br />\r\n<br />\r\nIntervention de Mme MOISAN le 26/12 et 2/01 de 9h15 à 11h15','',0,14),(7333,'1',3173,475,4,0,'2008-12-17 15:56:00',0,'Cliente ne souhaite pas de remplacement pendant absence de Mme PICHOT','',0,14),(7334,'1',2573,0,4,0,'2008-12-17 16:03:00',0,'clt ne souhaite plus de remplacement pour presta du 19/12. Mme FELIXON informé','',0,10),(7336,'0',3777,0,4,0,'2008-12-17 16:46:00',0,'Clt ne souhaite pas de remplacement pour les prest du 25/12 et 1/01','',0,10),(7337,'0',575,67,4,0,'2008-12-17 16:53:00',0,'mer. 17/12/2008 16:40<br />\r\nBonjour,<br />\r\n <br />\r\nMadame Alliot m\'avait prévenu pour ces deux dates, je ne souhaite pas de remplaçante ,en ce sens où <br />\r\nje serais moi-même en congé<br />\r\n <br />\r\nBien cordialement et Joyeuses Fêtes de fin d\'Année<br />\r\n <br />\r\nMarie-Françoise GUILLOUX<br />\r\n','',0,14),(7338,'1',2233,165,4,0,'2008-12-17 17:24:00',0,'Pas de prestation pendant les fêtes reprises le 6/12/09','',0,14),(7339,'1',1991,927,4,0,'2008-12-17 17:33:00',0,'Ne décale pas presta des jours fériés','',0,14),(7340,'1',3716,0,3,4,'2009-01-20 14:45:00',0,'','-2',6107,20),(7341,'1',3509,0,4,0,'2008-12-17 18:03:00',0,'Annule la prestation du 23 et 30','',0,20),(7342,'1',3509,0,4,1,'2008-12-17 18:04:00',0,'non ne veut pas de remplacement<br />\r\n','-2',7341,20),(18362,'1',3691,1124,7,0,'2009-09-04 13:36:00',0,'','',0,10),(18363,'1',3691,1124,7,1,'2009-09-04 13:36:00',0,'pour faire point sur presta. Clt très satisfaite.','1',18362,10),(7349,'1',3124,0,4,4,'2008-12-18 14:40:00',0,'','-2',7347,20),(7460,'1',840,0,4,0,'2008-12-19 15:59:00',0,'6h de presta le 23/12 à la demande du client','',0,10),(7481,'1',1574,204,4,0,'2008-12-22 11:53:00',0,'A perdu son emploi. Elle arrête','',0,14),(7444,'1',3547,0,4,0,'2008-12-19 10:12:00',0,'prestation du 26/12 annuler client ne souhaite pas de remplacement','',0,10),(7692,'1',3707,0,4,0,'2008-12-31 10:18:00',0,'msg vocal laisser au client pour avoir confirmation que clt ok pour décaler presta du mercredi apm au mercredi matin','',0,10),(7596,'1',963,0,4,0,'2008-12-26 10:43:00',0,'presta du 26/12 annulée, pas de réponse suite au remplacement proposer','',0,10),(7360,'0',0,1010,7,1,'2008-12-18 11:27:49',0,'Vérification des références','-2',0,46),(7361,'0',0,1010,7,1,'2008-12-18 15:00:00',1,'','-2',7360,46),(7362,'1',0,679,7,0,'2008-12-18 11:44:00',0,'preuve fabre<br />\r\n','',0,20),(7363,'1',0,679,7,1,'2008-12-18 11:45:00',0,'Ok prévenu<br />\r\n','-2',7362,20),(7364,'1',0,680,7,0,'2008-12-18 11:45:00',0,'preuve fabre <br />\r\n','',0,20),(7365,'1',0,680,7,1,'2008-12-18 11:45:00',0,'','-2',7364,20),(7366,'1',3636,0,7,0,'2008-12-18 11:49:00',0,'clés<br />\r\n<br />\r\n','',0,20),(7367,'1',3636,0,7,1,'2008-12-18 11:49:00',0,'ok nous avons fait partir les clés quand nous avons reçu le règlement<br />\r\n<br />\r\n','-2',7366,20),(7368,'1',2536,0,4,0,'2008-12-18 12:03:00',0,'ne souhaite pas de remplacement pour le 30/12','',0,10),(7370,'0',3708,0,4,0,'2008-12-18 12:08:00',0,'LA CLIENTE EST OK D AVANCER LES PRESTA A 8H45 ','',0,9),(7371,'1',3655,0,4,4,'2008-12-18 12:08:00',0,'ok pour remplacement le 22/12 sur la base horaire 8H-12H (au mieux 8H30 12H30) car après gomez autre prestation à 13H sur fonsorbes.<br />\r\n','-2',7369,20),(7372,'1',3655,0,4,1,'2008-12-18 13:30:00',0,'ok pour remplacement. <br />\r\n','-2',7369,20),(7666,'0',2927,489,4,0,'2008-12-29 14:16:00',0,'Elle a besoin de récupérer ses clés pour la semiane 2.<br />\r\nElle annule la prestation du jeudi 8/01/09','',0,14),(7834,'1',1640,0,4,0,'2009-01-05 22:37:00',0,'Mess Rpdr cliente le 6/01/09 pour lui dire qu\'il n\'y aura pas de changement sur les horaires de ses pretsations (car VA lui avait demander en dec. de permuter mardi apm au matin). ','',0,9),(7376,'1',3767,0,3,1,'2009-01-07 14:30:00',0,'propose le mercredi: dit que non.<br />\r\npropose éventuellement le jeudi en bougeant bien le planning de sintas envisageable <br />\r\nelle voit de son côté et nous tient au courant <br />\r\n<br />\r\n','-2',6637,20),(7377,'0',2620,220,4,0,'2008-12-18 12:18:00',0,'madame laurent souhaite arrêter ce client dès qu\'on aura trouver qqun pour la remplacer / faire le point régulièrement sur ce recrutement / elle doit nous envoyer un courrier confirmant cette demande puis réduction du contrat<br />\r\n15.01: Mme LAURENT ne souhaite plus de changement.','',0,9),(8325,'1',0,567,4,0,'2009-01-15 10:12:00',0,'ok pour le dossier 21524 changement d\'horraire pour le 23/01/09 de 9h à 13h.','',0,10),(7379,'0',3806,997,1,0,'2008-12-22 12:22:00',0,'22/12 : Cliente satisfaite des presta de Mme GAMBIER;<br />\r\nDemande exceptionnelle presta du 26/12 de 14h à 17h. ','',0,9),(7381,'1',3656,0,4,1,'2009-01-05 17:00:00',0,'la cliente veut débuter ce jeudi si possible mais mettre le rdv demain soir à 17H 45 pour donner les clés.<br />\r\nVoir avec sintas et la recontacter<br />\r\n','-2',7019,20),(7382,'0',3729,482,1,0,'2008-12-18 12:25:00',0,'point qualité ok : cliente satisfaite','',0,9),(7383,'1',3350,0,1,4,'2008-12-18 12:45:00',0,'','-2',6164,20),(7385,'1',2676,421,4,0,'2008-12-18 13:24:00',0,'Envoyé : mercredi 17 décembre 2008 20:36<br />\r\nObjet : repassage<br />\r\n<br />\r\nrepassage vigneron 1.75 heures le 17.12.2008<br />\r\n <br />\r\nj\'ai repris du linge en emmenant celui de mardi<br />\r\n <br />\r\nsinon R.A.S.<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(7386,'1',2774,237,4,0,'2008-12-18 13:26:00',0,'J’ai eu mm e moisan.<br />\r\n<br />\r\nJe lui ai dit de s’améliorer… sinon, elle ira désormais chez Philippe tous les jeudis matins. Elle l’appelle.<br />\r\n','',0,14),(7387,'0',0,165,4,0,'2008-12-18 13:33:00',0,'Bonjour,<br />\r\n<br />\r\nUn problème au téléphone de Mr et Mme Touron ne m’a pas permis d’appeler le serveur de télépointage à la fin de ma prestation.<br />\r\nCordialement<br />\r\nValérie Chapelle <br />\r\n','',0,14),(7388,'0',2354,0,4,0,'2008-12-18 13:40:00',0,'Trouver une nouvelle intervenante car les dispositions de Mme MASURAIS ne correspondent pas.<br />\r\n<br />\r\nNvelle adresse arrêt de bus \"la janvraie\"<br />\r\n2h par semaine peu importe sauf mercredi et pas après 17h','',0,14),(7688,'0',2354,217,4,0,'2008-12-30 15:02:00',0,'Mme VILAIN serait dispo pour le lundi de 14h à 16h.','',0,14),(7390,'1',1218,0,4,0,'2008-12-18 13:43:00',0,'De : maret cecile [mailto:cecilemaret@hotmail.com] <br />\r\nEnvoyé : mercredi 17 décembre 2008 22:14<br />\r\n<br />\r\nBonjour<br />\r\nSuite à votre courrier, je vous informe que nous ne souhaitons pas de remplacement pendant les congés de fin d\'année de Mme Nathalie LE BRASIDEC<br />\r\n <br />\r\nMeilleures salutations<br />\r\n <br />\r\nCécile MARET / Pascal DELROCQ<br />\r\n','',0,14),(7391,'1',3751,0,4,0,'2008-12-18 14:08:00',0,'clt annule presta du 29/12','',0,10),(7392,'1',3784,988,5,0,'2008-12-18 14:09:00',0,'CLT APPELER POUR PROB DE REPASSAGE; INTV NE SUIS PAS LES CONSIGNES; (commencer par le repassage)','',0,10),(7393,'0',3777,0,4,0,'2008-12-18 14:30:00',0,'clt pas présent. Mme FOURCADE a attendu 35min devant domicile clt. SERENA informé facturation de la prestation en totalité','',0,10),(7394,'0',1481,619,4,0,'2008-12-18 14:35:00',0,'Elle n\'a pas pu pointer chez tramoy ce matin','',0,14),(7395,'1',3124,0,4,1,'2008-12-18 14:47:00',0,'OK 24 non pour le 31<br />\r\n','-2',7347,20),(7396,'1',3735,994,4,0,'2008-12-18 15:11:00',0,'demain matin prestation de 10H à 12H car empêchement exceptionnelle de la part de l\'intervenante.<br />\r\n','',0,20),(7397,'1',3735,0,4,4,'2008-12-18 15:13:00',0,'','-2',7396,20),(7399,'1',2308,0,4,0,'2008-12-18 15:21:00',0,'suppression 25/12 et 01/01.','',0,10),(7400,'1',3449,0,4,0,'2008-12-18 16:45:00',0,'Sintas possible pas là <br />\r\n','',0,20),(7401,'1',3449,0,4,1,'2008-12-18 15:24:00',0,'occupé re-contacter dans 15 mn ','-2',7400,20),(7402,'1',3449,0,4,4,'2008-12-18 15:50:00',0,'il est possible que sintas soit en arrêt demain vu que souffrante aujourd\'hui<br />\r\n','-2',7400,20),(7403,'0',0,0,4,0,'2008-12-18 15:30:00',0,'remplacement petit pierre<br />\r\n','',0,20),(7404,'1',0,763,4,0,'2008-12-18 15:31:00',0,'remplacement petit pierre<br />\r\n','',0,20),(7405,'1',0,763,4,4,'2008-12-18 15:31:00',0,'ok infos .<br />\r\nA les coordonnées du client. Par contre au lieu de 8H 12H que l\'intervenante arrive plutôt vers 7H45 ou 7H50 pour que mme petitpierre lui ouvre et lui explique ou sont les produits<br />\r\n','-2',7404,20),(7407,'1',3816,0,1,0,'2008-12-18 15:37:00',0,'satisfaite','',0,20),(7408,'1',3816,0,1,1,'2009-01-08 12:41:00',0,'tout se passe très bien <br />\r\nse posait des questions sur la facturation<br />\r\n<br />\r\n','-2',7407,20),(7409,'1',3584,0,4,0,'2008-12-18 15:41:00',0,'remplacement <br />\r\n','',0,20),(7410,'1',3584,0,4,4,'2008-12-18 15:42:00',0,'personne de disponible<br />\r\n','-2',7409,20),(7411,'1',2929,0,4,0,'2008-12-18 15:43:00',0,'remplacement <br />\r\n','',0,20),(7412,'1',2929,0,4,4,'2008-12-18 15:43:00',0,'personne de disponible<br />\r\n','-2',7411,20),(7413,'1',0,994,4,1,'2008-12-18 15:46:00',0,'c\'est ok <br />\r\n','-2',7396,20),(7414,'1',3449,0,4,1,'2008-12-19 10:57:00',0,'client absent, car il a compris qu\'elle ne serait pas là...<br />\r\n','-2',7400,20),(7415,'1',3047,0,4,0,'2008-12-18 15:54:00',0,'sintas souffrante ','',0,20),(7416,'1',0,1011,7,1,'2008-12-18 15:56:52',0,'Vérification des références','-2',0,10),(7417,'1',0,1011,7,1,'2008-12-18 15:00:00',1,'','-2',7416,10),(7418,'1',3047,0,4,1,'2008-12-18 15:55:00',0,'prévenu si jamais personne alors remplacement bourroux<br />\r\n','-2',7415,20),(7419,'1',3047,0,4,1,'2008-12-19 10:30:00',0,'Sintas peut venir plus tôt : client ok','-2',7415,20),(7818,'0',2912,682,4,0,'2009-01-05 18:54:00',0,'Très content de la salariée, apparemment super salariée, elle travail très bien, super contact, ponctuel... ','',0,14),(7422,'1',0,371,4,0,'2008-12-18 16:11:00',0,'si sintas malade remplace chez gruniaux ','',0,20),(7423,'1',0,371,4,1,'2008-12-18 16:14:00',0,'elle est Ok pour faire la prestation mais il faut que demain matin on la prévienne si elle doit y aller ou non DON :<br />\r\n<br />\r\nenvoi texto pour dire si prestation ok ou non ','-2',7422,20),(7424,'1',3477,516,4,0,'2008-12-18 16:12:00',0,'Mlle DA CRUZ ne comprend pas car elle a fait les vitres, décrocher et racrocher les rideaux pour que cliente les nettoient.<br />\r\nApparemment n\'a aucun problème de vertige.<br />\r\nVoir avec la cliente pour décaler la prestation du jeudi 1/01/09 au mercredi 31/12/08 de 9h à 11h','',0,14),(7425,'1',0,0,4,1,'2008-12-19 10:30:00',0,'ok : remplacement non-nécessaire','-2',7422,20),(7426,'1',3124,0,4,0,'2008-12-18 16:22:00',0,'sintas souffrante ','',0,20),(7427,'1',3124,0,4,4,'2008-12-18 16:22:00',0,'possible que prestation annulée <br />\r\n','-2',7426,20),(7549,'1',3124,789,4,0,'2008-12-24 10:42:00',0,'Sintas ABS 8 jours','',0,20),(7458,'0',2398,0,4,0,'2008-12-19 15:43:00',0,'remplacement avec Mme LACHAUD le 26/12 de 14h à 17h. pas de gestion des clés, clt présente pour la prestation','',0,10),(7456,'0',1888,0,4,0,'2008-12-19 13:49:00',0,'clt informé et Ok pas de remplacement possible pour les presta du 25/12 et du 01/01','',0,10),(7430,'1',3841,0,3,0,'2008-12-18 16:33:00',0,'demande devis 2H<br />\r\n','',0,20),(7431,'1',3841,0,3,1,'2008-12-18 16:36:00',0,'rdv commercial ok<br />\r\nbrief commercial ok aussi<br />\r\nOUBLI ADRESSE<br />\r\n','-2',7430,20),(7432,'1',3841,0,3,4,'2008-12-18 17:00:00',0,'adresse ? <br />\r\n','-2',7430,20),(7433,'1',3841,0,3,3,'2009-01-12 18:30:00',0,'2h par semaine.<br />\r\nLa cliente compare les différentes offres pour commencer fin Fevrier.<br />\r\nnb : 2 chiens et 6 chats.<br />\r\nRapler mi-fevrier.','-2',7430,20),(7440,'1',3518,0,3,4,'2009-01-07 14:37:00',0,'Relancer pour planifier les debut des interventions','-2',4271,20),(7441,'1',1708,0,4,0,'2008-12-19 09:22:00',0,'cly annule presta du 02/01','',0,10),(7442,'1',696,0,4,0,'2008-12-19 09:59:00',0,'mail pour confirmer remplacement le 22/12 de 12h à 17h par Mme FOURCADE sauf retour de la part du client','',0,10),(7443,'1',2400,0,4,0,'2008-12-19 10:05:00',0,'mail pour info remplacement mis en place le 22/12 de 9h30 à 11h30 par Mme FOURCADE<br />\r\nClt ne souhaite pas de remplacement','',0,10),(7447,'0',3501,943,4,0,'2008-12-19 11:12:00',0,'pas de prestation le 19/12 ITV ne s\'est pas présenté.clt souhaite changer d\'ITV','',0,10),(7448,'0',1171,0,4,0,'2008-12-19 11:42:00',0,'msg laissé.suite abs Mme Fourcade pour presta du 30/12 propose remplacement le 30/12 au matin avec Mme Souchard.attend confirmation pour horraire','',0,10),(7449,'1',0,1012,7,1,'2008-12-19 11:52:46',0,'Vérification des références','-2',0,31),(7450,'1',0,1012,7,1,'2008-12-19 15:00:00',1,'','-2',7449,31),(7451,'1',2773,0,4,0,'2008-12-19 12:02:00',0,'Mme RANGUIN ne pourra pas effectuer le remplacement le 26/12 car sera dans sa famille.<br />\r\nJ\'ai laissé 1 mess au client afin de savoir si remplacement faisable le 26/12 en début d\'apm 13h/15h ou 13h/16h avec Mme LAVILLE<br />\r\nClient ok pour presta avec Mme LAVILLE le matin car Clt a annulé','',0,9),(14572,'0',3531,854,4,0,'2009-06-03 14:20:00',0,'306.09: Mess Rpdr clt pour savior si ok pour permuter horaire d\'intervention 12h30/14h30 au lieu de 11h/13h.<br />\r\n5.06.09: Pas de rpse dc certainement ok - vu avec VA','',0,9),(7454,'0',3327,975,4,0,'2008-12-19 12:44:00',0,'Suite à 2 mess sans réponse du client, j\'ai appelé Mme RAZAFINSALAMA afin de savoir si le client lui avait dit quoi que ce soit par raport aux presta. En effet 25 et 31/12 = jours fériés. J\'avais propsoé au client qu\'elle fasse 1h en + le 23 et 26 puis de même pour le 31&2.<br />\r\n22/12 : Haingo a vu avec le client qui est ok.','',0,9),(7457,'0',1171,0,4,0,'2008-12-19 14:19:00',0,'Clt informé que Mme SOUCHARD viendra en remplacement de Mme FOURCADE en CP le 30/12 de 9h à 13h.','',0,10),(7464,'1',3332,1001,5,0,'2008-12-19 17:54:00',0,'pb de repassage, co de polo abimé (temp trop élevée) et client pas prévenu','',0,10),(7465,'1',3332,895,4,0,'2008-12-19 17:55:00',0,'mme maïga absente top souvent','',0,10),(7466,'1',3332,0,4,1,'2009-01-06 17:56:00',1,'proposer remplaçante def pour maïga (peut être desplan?)','-2',7465,10),(7467,'1',3780,995,5,0,'2008-12-19 17:57:00',0,'elle veut une fdm autonome et mme felixon aurait refait la même chose en deb et fin de semaine et n\'aurait pas suivit les consignes de la cliente','',0,10),(7468,'1',3780,0,5,1,'2009-01-06 17:58:00',1,'proposer remplaçante def pour 4h par semaine','-2',7467,10),(7469,'1',0,1013,7,1,'2008-12-19 18:48:59',0,'Vérification des références','-2',0,31),(7470,'1',0,1013,7,1,'2008-12-19 15:00:00',1,'','-2',7469,31),(7471,'1',3516,0,4,0,'2008-12-22 09:08:00',0,'presta du 22/12 effectué par Mme FELIXON pdt 4h à la demande clt, suite abs Mme SOUMANO.','',0,10),(7472,'1',3570,0,4,0,'2008-12-22 09:11:00',0,'suite abs Mme SOUMANO clt ne souhaite pas de remplacement','',0,10),(7473,'1',2028,0,4,0,'2008-12-22 09:17:00',0,'prestation du 23/12 annulée, pas de remplacement possible','',0,10),(7474,'0',2191,0,4,0,'2008-12-22 10:12:00',0,'22/12/08 Facture de novembre envoyée par mail ce jour, suite demande client car il l\'a égarée.','',0,9),(7475,'1',0,1013,7,1,'2008-12-22 10:38:00',0,'','0',7469,31),(7476,'1',3751,0,4,0,'2008-12-22 11:09:00',0,'presta du 22 décalée au 23/12 suite abs Mme SOUMANO.pas de clés','',0,10),(7477,'1',3080,733,4,0,'2008-12-22 11:15:00',0,'intervenante non-présentée le ven 19','',0,20),(7478,'1',3080,0,4,1,'2008-12-22 12:27:00',0,'nos excuses<br />\r\nle démarrage est toujours programmé au 06/01 à 10H','-2',7477,20),(7479,'0',1762,0,4,0,'2008-12-22 11:40:00',0,'22/12 : Mess Rpdr cliente pour lui demander de nous adresser le paiements des presta de novembre par chèque. Car Mme ALBRECHT avait supprimé le client des prélèvements lors de sa résiliation.<br />\r\n22/12 : mess Rpdr client afin de lui demander son règlement + autorisation de prélèvement.<br />\r\n29/12 : cliente ok pour envoyer demande de prélèvement +RIB. Elle souhaite que l\'on débite en 2 fois novembre et décembre','',0,9),(7482,'1',3080,733,4,1,'2008-12-22 12:12:00',0,'intervenante non-prévenue apparamment','-2',7477,20),(7484,'0',1992,282,4,0,'2008-12-22 12:26:00',0,'msg laisser pour informer ITV pas de presta chez client le 24/12','',0,10),(7485,'0',1992,0,4,0,'2008-12-22 12:30:00',0,'msg vocal laissé par le clt pour suppression presta du 24/12. ai laissé msg au clt pour info facturation car prévenu - de 72h','',0,10),(7486,'1',3492,968,4,0,'2008-12-22 14:12:00',0,'Cliente absente lorsque Mme HERVE s\'est présentée aujourd\'hui le 22/12/08. apparemment selon la voisine, elle est en vacance. Recontacter la cliente','',0,14),(7709,'1',860,0,4,4,'2009-01-02 08:38:00',0,'Msg laissé sur port cliente pr abs Joseph. Proposition mme Ibbou 03/01','-2',7708,2),(7712,'0',3501,0,4,0,'2009-01-02 09:18:00',0,'le 02/01/2009 proposer fourcade en remplcement de dIatuzua vend 14/17h','',0,10),(7490,'1',1067,0,4,0,'2008-12-22 14:18:00',0,'Suite nouveau client SOLER faire modif sur logiciel. presta lundi de 14h30 à 16h30 à compter du 5/01/09','',0,9),(7492,'1',2487,619,4,0,'2008-12-22 14:32:00',0,'Intervention de Mme COLLEAUX pour du repassage :<br />\r\nles 24/12 et 31/12 de 16h30 à 17h30','',0,14),(7493,'0',3779,889,4,0,'2008-12-22 14:46:00',0,'POINT QUALITE A FAIRE : Cliente satisfaite (c\'était déjà son aide-ménagère). ','',0,9),(7495,'0',3772,0,4,0,'2008-12-22 14:48:00',0,'SERENA clt annule presta du 24/12','',0,10),(7496,'1',3805,220,4,0,'2008-12-22 14:48:00',0,'13/01: 1ER POINT QUALITE AVEC LA CLIENTE QUI EST SATISFAITE DES PRESTA DE MME LAURENT.(BONNE ECOUTE, QUI RESTA A LA DISPO DU CLIENT ET DE SES EXIGENCES).<br />\r\n','',0,9),(7498,'1',3549,0,4,0,'2008-12-22 14:57:00',0,'clt ok pour remplacement avec Mme FELIXON.clt sera présent','',0,10),(7838,'0',3869,992,1,0,'2009-01-13 08:58:00',0,'Appeler le client pour 1ère point qualité 1ère presta<br />\r\n13/01 : Mess Rpdr pour faire point qualité<br />\r\n20.01 : relance cliente par messagerie tel<br />\r\n26.01.09: Cliente très satisfaite de MME LARA','',0,9),(7841,'0',3870,595,1,0,'2009-01-06 10:04:00',0,'Suite grève nationale les prestations ne commenceront qu\'à partir du 5.02.09car MME MERZI n\'a pas de moyen de garde pour ses enfants. Cliente prévenue. Elle sera absente lors de la mise en place de MME MERZI.','',0,9),(7501,'0',3778,0,4,0,'2008-12-22 15:47:00',0,'presta du 23 et du 30/12 annuler par clt suite abs ITV','',0,10),(7502,'0',1838,0,4,0,'2008-12-22 16:07:00',0,'suite abs ITV presta du 23/12 annuler.clt ok','',0,10),(7503,'1',2771,0,4,0,'2008-12-22 16:12:00',0,'clt ok pour remplacement de Mme DESIREE le 26/12 de 9h à 12h avec Mme INGRAÏTO.','',0,10),(7504,'1',0,968,7,0,'2008-12-22 16:46:00',0,'Bonsoir Bonnie,<br />\r\n <br />\r\nComme prévu ma prestation chez Mr Toulemont se termine le 19 (sauf avis contraire de votre part).Tout s\'est bien passé de mon côté en tout cas.<br />\r\nJe voulais vous signaler que les horaires supplémentaires du vendredi (11h-14h) me convenait .Si vous avez besoin à nouveau, ponctuellement,pendant cette tranche horaire n\'hésitez pas à penser à moi. Et même si cela n\'est pas du ponctuel mais du définitif cela m\'interesse aussi car le vendredi je peux me dégager toute la journée (8h-18h).<br />\r\n <br />\r\nCordialement<br />\r\nBonne fête de fin d\'année à vous ainsi qu\'à Mr Lardière.<br />\r\n <br />\r\nSandrine<br />\r\n','',0,14),(8010,'1',0,789,7,1,'2009-01-08 14:17:00',0,'son conjoint','-2',8009,20),(7509,'1',1074,0,4,0,'2008-12-22 17:29:00',0,'remplsement de mme gillet immpossible','',0,10),(7510,'1',1074,0,4,4,'2008-12-22 17:29:00',0,'no remplacement le 23/12','-2',7509,10),(7511,'1',3746,16,5,0,'2008-12-22 18:20:00',0,'N\'est pas satisfait de la 1ère prestation en date d\'aujourd\'hui (vaisselle pas essuyée, désordre dans la maison, produits ménagés non rangés, draps non changés comme demandé par le client; par ailleurs, la femme de ménage se permet de téléphoner pendant ses heures etc.)<br />\r\n<br />\r\nMerci de le contacter rapidement afin, éventuellement, de changer de femme de ménage...','',0,2),(7512,'1',3746,0,5,1,'2008-12-22 18:21:00',0,'Client souhaite changer d\'intervenante','-2',7511,2),(7513,'1',3350,0,1,1,'2009-01-08 14:12:00',0,'ne souhaite pas reprendre de prestations et souhaite récupérer sa clé.<br />\r\nNous fera d\'ailleurs parvenir le règlement de la facture dès qu\'il aura reçu celle-ci<br />\r\n','-2',6164,20),(7514,'1',3753,0,4,0,'2008-12-23 19:39:00',0,'pas de prestation semaine prochaine ?','',0,20),(7515,'1',3753,0,4,4,'2009-01-06 13:54:00',0,'rappel du délai de prévenance pour annulation car ne nous a pas prévenu la semaine passée.<br />\r\nOk tenu informé<br />\r\n','-2',7514,20),(7516,'1',3805,220,9,0,'2008-12-23 10:02:00',0,'22/12 : Cliente annule la presta du 5/01/2009 car a de la famille chez elle.<br />\r\nDémarrage presta le 12/01/09','',0,9),(7520,'1',1676,0,1,0,'2008-12-23 11:36:59',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(7772,'1',3189,0,3,4,'2009-01-06 16:48:00',0,'','-2',1463,20),(7522,'1',1364,0,4,0,'2008-12-23 13:14:00',0,'Bonsoir<br />\r\n <br />\r\nNous sommes en congés du 27/12 au 5/1 et Delphine n\'a pas de disponibilité l\'après midi aussi avons nous convenu qu\'elle n\'interviendrait pas le mardi 30/12.<br />\r\n <br />\r\nNous vous souhaitons un joyeux Noël et vous présentons nos meilleurs voeux pour 2009<br />\r\n <br />\r\nLaurence Mautalent<br />\r\n','',0,14),(7523,'1',2648,0,4,0,'2008-12-23 13:52:00',0,'annule presta du 25/12 et du 01/01.souhaite nouvelle ITV définitivement à compter du 08/01.la tenir au courant début janvier','',0,10),(7524,'1',2712,719,4,0,'2008-12-23 13:55:00',0,'23/12 : Mess Rpdr client en lui demandant si possibilité d\'intervenie à compter du 5/01/09 le mardi matin au lieu de lundi matin. Suite demande client saintenac de permutation de jour. Et palleau = proximité de SAINTENAC.<br />\r\n<br />\r\nAu final maintient des presta le lundi matin','',0,9),(8009,'1',0,789,7,0,'2009-01-08 14:16:00',0,'clé des clients : sautegeau + hernandez<br />\r\n<br />\r\n','',0,20),(7526,'1',2082,0,4,0,'2008-12-23 14:09:00',0,'clt oki pour décaler presta du 25 et du 01/01 au vendredi apm','',0,10),(7527,'0',3840,0,1,0,'2008-12-23 14:47:00',0,'23/12/08 cliente reès satisfaite de la 1ère prestation','',0,21),(7528,'0',3740,0,1,0,'2008-12-19 14:48:00',0,'19/12/08 : cliente satisfaite-','',0,21),(7529,'1',3784,0,4,0,'2008-12-23 14:53:00',0,'presta du 30/12 annulée à la demande clt','',0,10),(7530,'0',2906,795,4,0,'2008-12-23 14:54:00',0,'Le 24 et 31 décembre intervention le matin au lieu de l\'am','',0,14),(7670,'1',3434,927,4,0,'2008-12-29 17:37:00',0,'Prestation ponctuelle saisie le 29/12/08 pour repassage effectué par Mme TAHRAOUI en novembre (2*30 mn + 1h) qui n\'avait pas était pris en compte car elle ne nous avait pas prévenue','',0,14),(7671,'1',2794,0,1,0,'2008-12-29 17:40:00',0,'Elle souhaite une personne pour le mercredi de 8h30 à 10h30 uniquement du ménage pour commencer le 7/01/09<br />\r\nQuartier Talensac','',0,14),(7533,'1',1969,0,4,0,'2008-12-23 15:40:00',0,'clt ne souhaite pas de remplacemet pour les presta du 25 et du 1er.presta mis en place le 02/01','',0,10),(7534,'1',1656,0,4,0,'2008-12-23 16:04:00',0,'ne souhaite pas de remplacement pour la presta du 29/12','',0,10),(7539,'1',2021,789,5,0,'2008-12-23 17:03:00',0,'','',0,20),(7540,'1',2021,789,5,4,'2009-01-08 13:00:00',0,'CASSE<br />\r\n<br />\r\n','-2',7539,20),(7542,'1',1188,237,4,0,'2008-12-23 17:36:00',0,'Pour le remplacement elle laisse les clés chez la voisine d\'en face.<br />\r\nSi il y\'a un souci elle nous recontacte','',0,14),(7543,'1',616,237,4,0,'2008-12-23 17:37:00',0,'Mme MOISAN a cassé des pieds de chaise, la cliente doit te recontacter pour remboursement normalement.','',0,14),(7544,'0',1140,0,1,0,'2008-12-01 18:09:00',0,'3h/semaine<br />\r\nPas le mercredi<br />\r\nPréférence pour le vendredi<br />\r\nmais possibilités le jeudi ou lundi','',0,14),(7545,'1',3848,0,3,0,'2008-12-23 18:14:00',0,'DEVIS 4H : 2+2','',0,20),(7546,'1',3848,0,3,1,'2008-12-23 18:28:00',0,'rdv le JEU 08 JAN à 18H30','-2',7545,20),(7547,'1',3848,0,3,3,'2009-01-13 17:30:00',0,'2 fois 2h<br />\r\nVeux 1 séance en debut de semaine<br />\r\net 1 séance en fin de semaine.<br />\r\nIdéalement : Lundi ou Mardi<br />\r\n + vendredi<br />\r\nHoraire : peu importe, avant 17H<br />\r\n<br />\r\nSouhaite commencer au plus tot.<br />\r\nPour la premiere prestation (ou plutot rencontre), voir ces crénaux : vendredi @ [17h15-17h45] / Mercredi @ [14h15-14h45] / Mercredi @ [15h-15h45]<br />\r\n<br />\r\nL\'apler dès que possible pour lancer les prestations.','-2',7545,20),(7548,'1',3848,0,3,1,'2009-01-16 15:24:00',0,'nous n\'avons personne pour le moment on met les planning en place nous la recontactons dès qu\'il y a quelqu\'un de disponible.<br />\r\n','-2',7545,20),(7550,'1',3124,789,4,4,'2008-12-29 12:17:00',0,'prévenus','-2',7549,20),(7551,'1',3389,789,4,0,'2008-12-24 10:43:00',0,'Sintas ABS 8 jours','',0,20),(7552,'1',3389,789,4,4,'2008-12-29 10:20:00',0,'prévenu','-2',7551,20),(7553,'1',2752,789,4,0,'2008-12-24 10:44:00',0,'Sintas ABS 8 jours','',0,20),(7554,'1',2752,789,4,4,'2008-12-29 10:44:00',0,'prévenus','-2',7553,20),(7555,'1',3310,789,4,0,'2008-12-24 10:45:00',0,'Sintas ABS 8 jours','',0,20),(7556,'1',3310,789,4,1,'2008-12-24 10:45:00',0,'ok : remplacement possible ?','-2',7555,20),(7559,'1',3372,216,5,1,'2008-12-29 10:19:00',0,'il nous envoie un courrier','-2',7558,20),(7560,'1',3310,0,4,4,'2008-12-29 12:20:00',0,'','-2',7555,20),(7561,'1',3849,0,3,0,'2008-12-24 12:09:00',0,'devis 3H','',0,20),(7562,'1',3849,0,3,1,'2009-01-06 17:56:00',0,'non la demande n\'est plus d\'actualité<br />\r\n','-2',7561,20),(7563,'1',3850,0,3,0,'2008-12-24 12:13:00',0,'2/3H par semaine<br />\r\n','',0,20),(7564,'1',3850,0,3,1,'2009-01-06 17:58:00',0,'est hospitalisé en ce moment.<br />\r\nLa recontacter en milieu de semaine prochaine<br />\r\n','-2',7563,20),(7565,'1',2448,812,4,0,'2008-12-24 12:16:00',0,'annulation 31/12','',0,20),(7566,'1',2448,0,4,4,'2008-12-24 10:16:00',0,'','-2',7565,20),(7567,'1',2448,0,4,1,'2008-12-29 11:30:00',0,'confirmé','-2',7565,20),(7568,'1',2448,812,4,1,'2008-12-29 11:30:00',0,'prévenue : remplacement','-2',7565,20),(7569,'0',2968,983,7,0,'2008-12-24 12:23:00',0,'24/12 : Mme COMBE-BOURSIN a appelé ajd\'hui pour annuler sa presta de l\'apm. Or délai < à 72h.<br />\r\nVoir VA pour facturation, mais Mme PINCON ne pouvait pas assurer la presta et pas de remplacement donc annulation presta sans facturation (j\'ai dit au client que c\'était noel et que l\'on acceptait, car sinon il aurait fait faire la presta). Donc pblm...','',0,9),(7571,'0',3058,0,1,0,'2008-12-24 12:58:00',0,'Il faut leur remettre leur clé d\'ici vendredi matin dans la boite aux lettres','',0,14),(7573,'1',3676,0,4,0,'2008-12-24 14:02:00',0,'clt annule presta du 25/12 et du 01/01. ne souhaite pas de remplacement','',0,10),(7574,'1',869,0,4,0,'2008-12-24 14:20:00',0,'suite CP ITV, clt annule presta du 26/12 et ne souhaite pas de remplacement','',0,10),(7575,'1',3235,908,1,0,'2008-12-24 14:16:00',0,'Elle a menti à Mme GUILLAMET en lui disant que le chat de la voisine était enfermé dans la maison alors que c\'est elle qui la laisser rentrer.<br />\r\nAu niveau qualité de ménage ça se passe bien, mais il y a toujours un pb périphérique (casse, chat...) et Ça pèse la cliente','',0,14),(7576,'1',0,1014,7,1,'2008-12-24 14:39:15',0,'Vérification des références','-2',0,2),(7577,'1',0,1014,7,1,'2008-12-24 15:00:00',1,'','-2',7576,2),(7578,'1',1775,0,4,0,'2008-12-24 15:05:00',0,'clt annule presta du 29/12 et du 01/01 ne souhaite pas de remplacement','',0,10),(7579,'1',3332,0,4,0,'2008-12-24 15:27:00',0,'clt oki pour remplacement du 02/01','',0,10),(7580,'1',651,0,4,0,'2008-12-24 15:45:00',0,'','',0,2),(7581,'1',651,0,4,4,'2008-12-24 15:45:00',0,'Msg laissé sur port cliente pour informer congés mme By du 05/01 au 09/01','-2',7580,2),(7736,'1',3801,0,9,0,'2009-01-02 17:00:00',0,'2,5H/s FDS','',0,2),(7584,'1',1898,0,4,0,'2008-12-24 15:53:00',0,'msg vocal pour proposer presta du 26/12 le 30 apm','',0,10),(7585,'1',2234,0,4,0,'2008-12-24 16:00:00',0,'annule presta du 25/12 et du 01/01.ne souhaite pas de remplacement ou décalée les prestations','',0,10),(7586,'1',650,0,4,0,'2008-12-24 16:02:00',0,'','',0,2),(7587,'1',650,0,4,4,'2008-12-24 16:02:00',0,'Msg laissé sur fixe cliente pour informer congés mme By du 05/01 au 09/01','-2',7586,2),(7751,'1',3784,988,5,6,'2008-12-23 13:30:00',0,'','1',7392,10),(7673,'1',840,0,4,0,'2008-12-30 10:12:00',0,'le 30/12 pas de transport pour cause verglas glissant chute de FERRERA retard savy tenue au courant','',0,10),(7592,'1',1706,0,4,0,'2008-12-26 09:29:00',0,'ITV s\'est présentée en presta le 26/12 alors que clt a annulé presta et que ITV en a été informer à plusieurs reprises.','',0,10),(7593,'1',1898,0,4,0,'2008-12-26 10:39:00',0,'pas de réponse pour remplacement de la prestation du 26/12','',0,10),(7832,'1',1228,0,4,0,'2009-01-05 22:30:00',0,'6/01/09 : Suite réception du courrier de MMe TARDIF, dans lequel elle nous demandait de réduire son contrat d\'1h à compter du 8/01/09, je lui ai laissé 1 mess pour lui confirmer que nous avions bien reçus son courrier.','',0,9),(7921,'1',3885,0,3,0,'2009-01-07 12:24:00',0,'Devis 6H semaine<br />\r\n','',0,20),(7846,'1',0,733,7,0,'2009-01-06 11:38:00',0,'erreur sur le bulletin 3H en moins a rattraper au mois de décembre<br />\r\n','',0,20),(7600,'0',3610,0,1,0,'2008-12-29 13:57:00',0,'voir si satisfaite de la presta de mme lara et quand souhaite -t-elle la prochaine presta avec garrouma si possible<br />\r\nAppel du 29/12 : La cliente souhaite avoir 1 presta tous les 15 jrs avec Mme GARROUMA idéalement.<br />\r\nElle fut moyennement satisfaite de Mme LARA ','',0,9),(7602,'1',3570,0,4,0,'2008-12-26 14:00:00',0,'msg vocal pour confirmer retour Mme SOUMANO','',0,10),(7603,'1',3549,0,4,0,'2008-12-26 14:06:00',0,'msg vocal laisser pour confirmer retour de Mme SOUMANO','',0,10),(7604,'0',0,120,4,0,'2008-12-30 14:13:00',0,'je l\'informe de l\'arrêt de kindelberger ; viendra chez moi en attendant de lui trouver un client sur montpellier. ne souhaite pas faire d\'heures en plus','',0,9),(12059,'1',3720,864,4,0,'2009-04-06 13:14:00',0,'prestation du 13 reportée au 15 CETTE INFO n\'est plus valable clt ne veut plus le mercredi 15 veut le mardi si interv est dispo.Sinon presta annulée.','',0,10),(7607,'0',0,595,7,0,'2008-12-26 14:59:00',0,'Mme MERZI Marjorie souhaite travailler en plus à partir de janvier 2009.<br />\r\nElle pourrait faire presta le mardi apm pdt 2h, et le jeudi apm pdt 3h après ses clients.','',0,9),(7685,'1',2935,86,1,1,'2008-12-30 13:37:00',0,'L\'intervenante à appelé au bureau pour prévenir que le tuyau de l\'aspirateur de la cliente est cassé, qu\'il est inutilisable. Elle va donc utiliser le balais à la place.','-2',3218,2),(7609,'0',3364,0,1,0,'2008-12-26 17:35:00',0,'26-12-2008 : satisfaite -','',0,21),(7610,'0',2816,0,1,0,'2008-12-26 17:38:00',0,'26-12-2008 : très contente -','',0,21),(7611,'0',3321,631,5,0,'2008-12-29 08:37:00',0,'le client veut changer d\'intervenante en attendant de trouver qqun par lui même car plusieurs loupés (ndouo, azoui, ...) ;<br />\r\ndégradation des prestations qui étaient satisfaisantes au début : l\'intervenante en fait de moins en moins (pas d\'aspi sous les lits, ni de poussière autour des objets, pas d\'initiatives, ...) + comportement désagréable (hausse les épaules quand on lui fait une remarque, aucune communication, etc.) + a cassé 2 objets sans s\'excuser vraiment et une table gigogne avec de nbx éclats.','',0,9),(7754,'0',711,102,4,0,'2009-01-05 11:35:00',0,'Prestation le mardi de 14h à 16h à partir de demain avec Enet.<br />\r\nConfirmation Enet et Client OK','',0,14),(7756,'0',595,719,4,0,'2009-01-05 11:39:00',0,'Mme SINA interviendra chez Mme DE NAUROIS le 6/01/09 dans le cadre du remplacement de Mlle HAMMAN suite am DU 03/01 AU 13/01/09;<br />\r\nConfirmer à la cliente quel jour aura lieu la presta de la semaine du 12/01 au 18/01. Car cela dépendra de la réponse de M. PALLEAU à savoir s\'il accepte la presta le mardi matin au lieu du lundi. ','',0,9),(7830,'0',3321,983,1,0,'2009-01-05 22:27:00',0,'1er point qualité effectué : cliente satisfaite de la presta. Elle a trouvé MMe PINCON efficace. RAS','',0,9),(7863,'0',2797,0,1,0,'2009-01-06 15:05:00',0,'erreur de ma part concernant le jour des interventions (jeudi au lieu de mardi) du coup le mardi 06.01 le client n\'a eu personne / entre temps l\'intervenante a trouvé un client perso le mardi et ne peut intervenir chez ce client que le jeudi am. la client mécontente résilie le contrat.<br />\r\nLa rappeler pour s\'excuser de nouveau et lui proposer une presta le jeudi avec garrouma de 13h30 à 15h30 ou le mardi avec azzouzi de 09h30 à 11h30 et lui offrir une presta','',0,9),(7616,'1',1287,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7617,'1',1287,0,1,1,'2008-12-30 13:00:00',1,'','-2',7616,26),(7618,'1',1419,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7619,'1',1419,669,1,1,'2008-12-30 13:00:00',1,'','-2',7618,26),(7620,'1',1457,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7621,'1',1457,0,1,1,'2008-12-30 13:00:00',1,'','-2',7620,26),(7622,'1',1575,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7623,'1',1575,0,1,1,'2008-12-30 13:00:00',1,'','-2',7622,26),(7624,'1',1576,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7625,'1',1576,669,1,1,'2008-12-30 13:00:00',1,'','-2',7624,26),(7626,'1',1712,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7627,'1',1712,669,1,1,'2008-12-30 13:00:00',1,'','-2',7626,26),(7628,'1',1738,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7629,'1',1738,0,1,1,'2008-12-30 13:00:00',1,'','-2',7628,26),(7630,'1',1774,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7631,'1',1774,0,1,1,'2008-12-30 13:00:00',1,'','-2',7630,26),(7632,'1',1895,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7633,'1',1895,669,1,1,'2008-12-30 13:00:00',1,'','-2',7632,26),(7634,'1',2200,0,1,0,'2008-12-29 09:33:39',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7635,'1',2200,0,1,1,'2008-12-30 13:00:00',1,'','-2',7634,26),(7636,'1',2374,0,1,0,'2008-12-29 09:33:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7637,'1',2374,0,1,1,'2008-12-30 13:00:00',1,'','-2',7636,26),(7638,'1',2447,0,1,0,'2008-12-29 09:33:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7639,'1',2447,920,1,1,'2008-12-30 13:00:00',1,'','-2',7638,26),(7640,'1',2450,0,1,0,'2008-12-29 09:33:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7641,'1',2450,0,1,1,'2008-12-30 13:00:00',1,'','-2',7640,26),(7642,'1',2877,0,1,0,'2008-12-29 09:33:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7643,'1',2877,669,1,1,'2008-12-30 13:00:00',1,'','-2',7642,26),(7644,'1',3349,0,1,0,'2008-12-29 09:33:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7645,'1',3349,989,1,1,'2008-12-30 13:00:00',1,'','-2',7644,26),(7646,'1',1150,0,4,0,'2008-12-29 10:27:00',0,'Prestation de promo à 12 euros le 30/12 de 13h à 16 h avec ferreira','',0,10),(7647,'1',3612,905,4,0,'2008-12-26 10:27:00',0,'intervenante malade','',0,20),(7648,'1',3612,905,4,1,'2008-12-26 11:28:00',0,'prévenus','-2',7647,20),(7649,'1',3372,216,5,1,'2009-01-08 12:53:00',0,'Appler intervenante pour connaître contexte<br />\r\nok fait.<br />\r\nPour le courrier nous l\'enverra dès qu\'il aura le temps<br />\r\nannule la prestation de ce jour pour cause de neige<br />\r\n<br />\r\n','-2',7558,20),(8180,'1',3891,853,7,1,'2009-01-12 16:22:00',0,'pour faire le point sur presta. Une semaine mènage à fond (priorité à la cuisine, sanitaire, aspi les sols) 2ème semaine si repassage faire aussi les sols, la cuisine, sanitaire. Si pas de repassage faire les poussières séjour et chambre.','-2',8177,10),(7652,'1',2752,812,4,1,'2008-12-29 11:35:00',0,'hawari ok pour le remplacement : je ferai le déplacement avec elle','-2',7553,20),(8179,'0',1762,0,1,0,'2009-01-12 16:31:00',0,'DEMANDE DE PRELEVEMENT TRAITE LE 12.01.09','',0,9),(7654,'1',3402,928,7,0,'2008-12-29 12:09:00',0,'Appel ce jour cliente afin de lui dire que Mme AZZOUZI commencerait ses presta à 9h30 au lieu de 9h à compter du 5/01/08.<br />\r\nLa cliente est ok et sa fille aussi','',0,9),(7922,'1',3885,0,3,1,'2009-01-07 12:24:00',0,'brief commercial Ok<br />\r\nRdv commercial Ok cet après midi<br />\r\n','-2',7921,20),(7656,'1',3584,0,4,1,'2008-12-29 12:28:00',0,'personne ne l\'a recontacté, donc annulation prestation<br />\r\n+ décale laprestation de mardi 06 à 9H-11H','-2',6752,20),(7659,'1',3310,0,4,4,'2008-12-29 12:30:00',0,'ok','-2',7555,20),(7665,'1',3708,992,1,0,'2008-12-29 13:57:00',0,'POINT QUALITE OK : CLIENTE SATISFAITE','',0,9),(7660,'1',3310,812,4,1,'2008-12-29 12:36:00',0,'ok pou mer aprem 14-17h','-2',7555,20),(7663,'1',3762,898,4,0,'2008-12-29 13:13:00',0,'bonjour,<br />\r\n<br />\r\nje n\'ai à nouveau pu pointer à mon arrivée chez Mme Raffi mardi 24/12 : en fait le téléphone fixe leur sert apparemment très peu, et n\'est pas bcp branché, la batterie n\'est donc pas chargée quand j\'arrive.<br />\r\narrivée à 12h (la cliente était là)<br />\r\npointage effectué au départ<br />\r\n<br />\r\nje reste à votre disposition pour tte info complémentaire et vous souhaite de très bonnes fêtes,<br />\r\ncordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(7664,'1',3492,968,4,0,'2008-12-29 13:13:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJe suis aller chez Melle Legeard mais le téléphone n\'était pas branché. Mes horaires 14h-16h40.<br />\r\nEt puis , j\'ai eu Mme Merriau au téléphone pour s\'éxcuser pour Lundi. Elle est absente toute les vacances et je reprend la prestation lundi 5 janvier.J\'éspère que vous avez passé un joyeux noël.<br />\r\n <br />\r\nCordialement<br />\r\nsandrine<br />\r\n','',0,14),(7795,'1',3124,0,4,4,'2009-01-06 16:26:00',1,'ok mise au point sintas, celle ci va faire du travail de qualité <br />\r\n','-2',7549,20),(7674,'1',1160,0,4,0,'2008-12-30 10:24:00',0,'clt informé pas d\'intervention le 30/12 suite intempérie pas de transport','',0,10),(7675,'1',2400,0,4,0,'2008-12-30 10:26:00',0,'msg vocal laissé au clt pas d\'intervention le 30/12 suite intempérie pas de transport','',0,10),(7676,'0',1723,0,4,0,'2008-12-30 10:28:00',0,'msg vocal laissé au clt pas de prestation le 30/12.suite intempéries pb de transport','',0,10),(7677,'1',753,0,4,0,'2008-12-30 10:32:00',0,'clt informé pas de presta le 30/12.pb de transport','',0,10),(7678,'1',2028,0,4,0,'2008-12-30 10:35:00',0,'le 30 aps de tpt public intempérie Soumano abste Mme RAHIER OK','',0,10),(7679,'0',2366,0,4,0,'2008-12-30 11:04:00',0,'msg vocal laisser au clt, pas de presta le 30/12 ITV malade','',0,10),(7680,'0',0,657,4,0,'2008-12-30 11:05:00',0,'Mgs laissé le 30/12 pour reprise le 05/01/2009','',0,10),(7681,'0',2367,0,4,0,'2008-12-30 11:06:00',0,'msg vocal laisser au clt pour info ITV abs, pas de presta le 30/12','',0,10),(18126,'0',4911,0,3,0,'2009-08-28 16:51:00',0,'CONTACT CE JOUR : CLIENT INTERESSE PAR 3 OU 4 H HEBDO / <br />\r\n9.09.09/ Mess Rpdr clte pour l\'informer mise ne place de Mme BOUAIFI lundi 14.09 à 13h. <br />\r\n15.09: Mess Rpdr clte pour point qualité','',0,9),(18770,'0',4911,1229,1,0,'2009-09-15 14:48:00',0,'la cliente est très satisfaite de cette première prestation','',0,9),(18128,'0',4069,359,4,0,'2009-08-28 16:51:00',0,'CT de MME qui souhaiterait <br />\r\n1) changer les presta du lundi au vendredi <br />\r\n2) garder MLLE GERVAIS <br />\r\n<br />\r\nLui ai dit pour MLLE GERVAIS = PAS POSS.OK<br />\r\nPour déplacer presta du lundi au vendredi OK sur planning DURAND sur le planning voir confirmation avec Heures reelles<br />\r\ntel à clte pour informer changement à partir de la semaine du 7 sept. <br />\r\n<br />\r\n','',0,10),(7683,'1',3851,0,4,0,'2008-12-30 11:54:00',0,'clt ok pour 1ere presta le 31/12 puis chaque vendredi avec IRID','',0,10),(7696,'0',1197,199,4,0,'2008-12-31 10:44:00',0,'Suite CP de Mme KHOUNLOTHAM du 5/01/09, M. DEKYNDT souhaite qu\'elle intervienne 1h en de + le 8/01/09.','',0,9),(7722,'1',3858,0,1,0,'2009-01-02 12:44:00',0,'','',0,9),(8149,'0',3779,889,4,0,'2009-01-12 14:26:00',0,'Suite conversation téléphonique, la fille de MmE THEBAULT m\'a fait part qu\'elle prendrait des presta dès qu\'elle aura déménagé (dans environs 1 mois).','',0,9),(7724,'1',3122,0,1,0,'2009-01-02 13:26:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(7726,'0',3859,0,1,0,'2009-01-02 13:36:00',0,'1er point qualité : satisfaisant<br />\r\n12.01 : elle ne pouvait pas me parler à rappeler + mess rpdr','',0,9),(7728,'1',2224,0,4,0,'2009-01-02 14:20:00',0,'','',0,2),(7729,'1',2224,0,4,4,'2009-01-02 14:20:00',0,'Msg laissé sur port cliente abs Pereira','-2',7728,2),(7699,'0',3236,441,4,0,'2008-12-31 11:32:00',0,'Annule la prestation du 7/01','',0,14),(7700,'0',1670,0,4,0,'2008-12-31 12:25:00',0,'prestation du 31/12 sera facturée annulation la veille ok pour serena','',0,10),(7701,'0',3709,0,4,0,'2008-12-31 12:32:00',0,'presta du 02/01 annulée maladie papera','',0,10),(7702,'1',3477,516,1,0,'2008-12-31 15:26:00',0,'Elle ne souhaite plus que Mme DA CRUZ intervienne.<br />\r\nElle part 15mn en avance et elle arrive 10mn en retard. Elle ne veut pas faire les vitres ni les choses en hauteurµ.','',0,14),(7703,'1',1140,0,4,0,'2008-12-31 15:29:00',0,'tel pour savoir si ok pour changer son jour','',0,14),(7943,'0',2620,0,1,0,'2009-01-07 15:19:00',0,'message répondeur informant la cliente que je ne lui facture pas la presta du 09.01 que mme laurent va effectuer car celle du 26.12 a été facturée alors que l\'intervenante n\'est pas allé travailler sans nous avoir prévenu par ailleurs.','',0,9),(7706,'0',2946,992,4,0,'2009-01-02 08:20:00',0,'le remplacement avec mme lara n\' a pas été assuré car intervenante malade','',0,9),(7717,'1',1523,0,4,0,'2009-01-02 11:18:00',0,'','',0,2),(7718,'1',1523,0,4,4,'2009-01-02 11:19:00',0,'Mgs laissé sur port cliente pour abs Joseph','-2',7717,2),(7719,'0',2620,0,1,0,'2009-01-02 11:50:00',0,'la cliente annule la presta du 02.01 la vielle : je ne la facture pas : la prochaine fois, facturer','',0,9),(7720,'1',2601,696,5,0,'2009-01-02 11:52:00',0,'','',0,2),(7721,'1',2601,0,5,1,'2009-01-02 11:52:00',0,'Manque de confiance en l\'intervenante (casse à répétition, partie sans fermer la porte et la fenêtre lors de la presta du 29/12). Demande changement d\'intervenante lundi pas de contrainte pour les H, jeudi fin à 17h au plus tôt','-2',7720,2),(7731,'0',3718,0,4,0,'2009-01-02 16:43:00',0,'mail pour annuler presta du 05/01','',0,10),(7759,'1',0,812,4,1,'2009-01-05 11:43:00',0,'ok prévenu <br />\r\n','-2',7758,20),(7761,'1',3727,0,4,1,'2009-01-05 11:49:00',0,'finalement prestation reporté au mercredi matin de 9H à 12H suite à un empêchement.<br />\r\nMme hawari est prévenu. <br />\r\n','-2',7760,20),(7762,'1',0,475,4,0,'2009-01-05 12:09:00',0,'Prestation du 26/12 annulé par le client','',0,14),(7763,'1',0,475,4,0,'2009-01-05 12:09:00',0,'Elle a tel pour savoir si il y avait un remplacement pour vendredi car dembin toujours pas revenu','',0,14),(7764,'1',0,812,4,1,'2009-01-06 17:18:00',0,'précision pour sautegeau ?<br />\r\nnon pas de prestation cette semaine.<br />\r\nSemaine prochaine oui.<br />\r\n','-2',7758,20),(7765,'1',3727,0,4,4,'2009-01-21 12:57:00',0,'','-2',7760,20),(7766,'1',1389,0,4,5,'2009-01-05 12:46:00',0,'Relance du client car tjs pas de retour suite au 1er mail pour le rmplct de mme Nthiga','-2',3512,2),(7767,'1',3278,0,4,0,'2009-01-05 12:53:00',0,'Mgs laissé sur port cliente pour abs Arrab + rmplct (Esene lundi à partir du 12/01 si Arrab ne revient pas)','',0,2),(7768,'1',2677,0,4,4,'2008-12-30 11:00:00',0,'Msg laissé sur port client pour rmplct Nthiga : proposition Ngoy lundi 15h30-17h30 avec 1ere rencontre le 31/12 à 9h exceptionnellement','-2',6923,2),(7769,'0',2927,489,4,0,'2009-01-05 13:56:00',0,'La cliente nous a contacté car Mme CHARRIER devait lui ramener les clés vendredi 2/01/09 et elle n\'est pas venue.','',0,14),(7773,'1',1017,0,1,0,'2009-01-05 14:27:00',0,'Aimerait reprendre les prestations<br />\r\n','',0,20),(7774,'1',1017,0,1,4,'2009-01-06 13:46:00',0,'','-2',7773,20),(7779,'0',0,898,7,0,'2009-01-05 15:34:00',0,'Elle part tous les ans 1 semaine en septembre car c\'est beaucoup moins chére. Elle voulait savoir si ça serait accepté.','',0,14),(7781,'0',2336,0,4,0,'2009-01-05 15:47:00',0,'Elle souhaite une prestation pour le jeudi matin si possible 2h30 - 3h tous les 15j. à partir de 9h. Uniquement du ménage','',0,14),(7782,'1',1108,905,4,0,'2009-01-05 15:52:00',0,'arrangement client/ salarié','',0,20),(7783,'1',1108,905,4,1,'2009-01-05 15:52:00',0,'prestation du 23/12 il manque 1H30 sur la prestation et Mme David précise qu\'elle rattrapera ses heures par tranche de 30mn sur 3 prestations. <br />\r\ndavid OK<br />\r\npas eu laurent pas de message recontacter demain <br />\r\n<br />\r\n','-2',7782,20),(7784,'1',1108,905,4,4,'2009-01-08 16:01:00',0,'','-2',7782,20),(7785,'1',0,763,7,0,'2009-01-05 15:56:00',0,'prestation chez chemin le 22/12 30mn en moins','',0,20),(7786,'1',0,763,7,4,'2009-01-05 15:30:00',0,'','-2',7785,20),(7787,'1',0,763,7,1,'2009-01-06 11:56:00',0,'la cliente est rentré plus tôt et lui a dit que c\'était bon elle rattrapera ses 30 Mn cette semaine Ok <br />\r\n','-2',7785,20),(7788,'1',0,818,7,0,'2009-01-05 15:58:00',0,'divers prob sur planning<br />\r\n','',0,20),(7789,'1',0,818,7,1,'2009-01-05 15:58:00',0,'N\'a pas respecté le planning et a effectué la prestations chez Mme Durand et Ubeda alors que non prévu par contre pas effectué la prestation chez Mme Bossard alors que prévu.<br />\r\n<br />\r\nMois prochain : Retirer 4H<br />\r\n<br />\r\n<br />\r\n','-2',7788,20),(7790,'1',0,680,7,0,'2009-01-05 16:01:00',0,'Courrier Fabre + reçu pour solde de tout compte<br />\r\n','',0,20),(7791,'1',0,680,7,4,'2009-01-05 16:02:00',0,'impossible de laisser message (bug portable ?) <br />\r\n','-2',7790,20),(7792,'1',0,680,7,1,'2009-01-07 12:37:00',0,'Ok prévenu et ok elle nous envoie tout ','-2',7790,20),(7793,'1',0,818,7,0,'2009-01-05 16:06:00',0,'Titre de séjour expirait le 04/01','',0,20),(7794,'1',0,818,7,1,'2009-01-06 16:06:00',0,'ok elle nous le fait parvenir, celui ci a été renouvelé<br />\r\n','-2',7793,20),(7939,'1',3518,0,3,4,'2009-01-09 15:09:00',0,'quelqu\'un de disponible (gimenez le mardi ?)<br />\r\n','-2',4271,20),(7796,'1',0,605,7,0,'2009-01-05 16:36:00',0,'Courrier lettre de démission? ','',0,20),(8164,'1',3891,853,5,0,'2009-01-12 16:00:00',0,'laisser msg pour faire point sur la 1ère presta.','',0,10),(7799,'1',0,605,7,1,'2009-01-05 16:36:00',0,'elle nous envoie sa lettre de démission après une discussion sans intérêt (critique l\'entreprise ...) <br />\r\n','-2',7796,20),(7800,'1',0,680,7,1,'2009-01-12 16:44:00',1,'','-2',7796,20),(7801,'1',3837,1015,1,0,'2009-01-05 16:55:00',0,'Client globalement satisfait à voir dans la durée, moins efficace que MmE IMPINNA.<br />\r\n12.01 : Mme LANNALONGUE ok pour contrôle qualité Mme BERTHE avec Mme CAPLET ce jeudi 15.01 en début d\'apm','',0,9),(7803,'0',1587,1015,1,0,'2009-01-05 16:56:00',0,'13/01: Point qualité cliente qui est très satisfaite de Mme BERTHE. Elle effectue le ménage comme elle, donc RAS <br />\r\n12.02.09 : Point cliente : toujours aussi satisfaite de MME BERTHE. Elle prend sa maison en main. La cliente l\'apprécie beaucoup','',0,9),(7805,'1',3727,0,7,0,'2009-01-05 17:00:00',0,'1H offerte : Partenariats','',0,20),(7806,'1',3727,0,7,4,'2009-02-03 16:00:00',1,'Mise au point prestation bernardini <br />\r\n<br />\r\néditer avoir + joindre client<br />\r\nLui proposer une heure en supplément <br />\r\n','-2',7805,20),(7807,'1',1188,237,4,0,'2009-01-05 17:07:00',0,'Cliente pas du tout satisfaite de la prestation de Mme MOISAN<br />\r\nElle avait demandé à ce que les lits soient faits (précisé pour en bas mais pas en haut) elle a mis le drap, les taies mais pas la housse et en haut n\'a pas mis les draps sortis.<br />\r\nElle n\'a pas fait les poussières. Le ménage a été fait grosso modo (en 3h) SDB du haut fait vite fait, aspi en haut pas passé ou alors très mal....<br />\r\n<br />\r\nJ\'ai dit à la cliente qu\'on lui faisait une ristourne','',0,14),(7808,'0',0,516,7,0,'2009-01-05 17:32:00',0,'elle estime qu\'elle a toujours fait le travail qui était demandé. La voisine peut témoigner qu\'elle a fait les vitres elle était la. La cliente n\'a jamais voulu qu\'elle s\'occupe des hauts de placards car ça avait était fait il y\'a peu de temps.','',0,14),(7809,'0',1188,0,4,0,'2009-01-05 17:39:00',0,'Ne plus mettre Mme MOISAN','',0,14),(7810,'1',1188,0,4,0,'2009-01-05 17:40:00',0,'Faire un avoir de 3h sur la facture du 15/01/09','',0,14),(8247,'1',3913,0,1,0,'2009-01-13 18:00:00',0,'RDV 15/01 19H00','',0,2),(7812,'1',222,0,4,0,'2009-01-05 17:52:00',0,'','',0,2),(7813,'1',222,0,4,4,'2009-01-05 17:52:00',0,'Msg laissé sur fixe pour passage à 2*3h avec Ebo','-2',7812,2),(7814,'1',3656,0,4,4,'2009-01-06 10:40:00',0,'l\'intervenante n\'est pas disponible car ne peut pas se libérer après cet horaire.<br />\r\nJeudi avant la première prestation à 12H45 (pour remise des clés et explications ...)<br />\r\n','-2',7019,20),(7816,'1',3823,0,4,1,'2009-01-28 18:22:00',1,'savoir si cliente souhaite diminuer nb d\'heure','-2',7815,14),(7817,'1',2601,0,5,4,'2009-01-05 18:30:00',0,'Msg laissé sur port cliente pour changement intervenante : proposition mme Elasry L/J 14h-17h','-2',7720,2),(7819,'0',0,1016,7,1,'2009-01-05 20:10:36',0,'Vérification des références','-2',0,30),(7820,'0',0,1016,7,1,'2009-01-05 15:00:00',1,'','-2',7819,30),(10029,'0',2355,352,4,0,'2009-02-19 09:32:00',0,'Voir avec AKEVA si elle peut intervenir chez colobert le jeudi 26.02 matin au lieu du mercredi 25.02 apm suite démangement GAMBICCHIA besoin d\'avancer la presta.<br />\r\nAppeler avant MME COLOBERT afin de savoir si ok. MME COLOBERT ne peut pas donc proposer MME JACQUET','',0,9),(8954,'1',0,818,4,1,'2009-01-28 10:43:00',0,'non par défaut préfère réduire son contrat et donc plus de prestations sur le vendredi <br />\r\n','-2',8865,20),(7823,'1',3065,104,1,0,'2009-01-05 22:04:00',0,'le client veut-il un remplacement le 09.01 pendant les congés de mme hmamou ? Lui dire aussi qu\'on avait pas d\'annulation le 02.01 comme il le croyait mais uniquement les 2 vendredi précédents.<br />\r\nMess Rpdr à nouveau le 6/01/09 et le 8/01/09','',0,9),(8026,'1',3164,0,3,1,'2009-02-16 19:30:00',0,'est en déplacement à l\'étranger (en chine) et l\' ai réveillé car il est 2H du matin là bas','-2',1325,20),(8167,'0',3906,0,1,0,'2009-01-12 16:06:00',0,'RDZ-VS COMMERCIALE LE 16/01 A 13H15','',0,9),(8168,'1',1723,988,5,0,'2009-01-12 16:04:00',0,'Suite au prob d\'organistion d\'une presta; fait le point avec la Clt par tèl. Ok ménage mais insiste pour utiliser l\'appareil vapeur. Sur sa demande j\'ai transmis son numéro a l\'interv pour de nouvelle directive.','',0,10),(8025,'0',1624,156,4,0,'2009-01-08 15:05:00',0,'Le client arrête les presta le 17/02/09. Dernière presta le 16/02/09.<br />\r\nMME MERZI est bien intervenue pour la dernière fois le 16.02.09 - intervention dans appartement vide.','',0,9),(7828,'0',1197,0,4,0,'2009-01-05 22:21:00',0,'Suite CP de Mme KOUNLOTHAM, le client = ok pour qu\'elle fasse 1h en plus le 8/01/09','',0,9),(7844,'1',3656,0,4,4,'2009-01-06 15:50:00',0,'finalement sintas peut ce soir se libérer pour le rdv ','-2',7019,20),(7847,'0',3872,0,5,0,'2008-09-05 11:50:00',0,'cliente absente à l\'arrivée de l\'intervenante','',0,21),(7848,'1',0,763,7,0,'2009-01-06 12:01:00',0,'ok pour prestation chez soriano le 02/01 mais pas pointé<br />\r\n','',0,20),(7849,'1',0,763,7,1,'2009-01-06 12:01:00',0,'oui bien faite<br />\r\n','-2',7848,20),(7850,'0',0,1017,7,1,'2009-01-06 13:06:05',0,'Vérification des références','-2',0,15),(7851,'0',0,1017,7,1,'2009-01-06 15:00:00',1,'','-2',7850,15),(7852,'1',2061,0,4,0,'2009-01-06 13:22:00',0,'fin des prestations<br />\r\n','',0,20),(7853,'1',2061,0,4,1,'2009-01-06 13:22:00',0,'client enceinte, fin des prestations fin mai. <br />\r\nNous fait parvenir le courrier pour qu\'elle s\'organise<br />\r\n','-2',7852,20),(7854,'1',3033,0,3,4,'2009-01-26 17:20:00',0,'','-2',576,20),(7855,'1',1017,0,1,1,'2009-01-09 17:06:00',0,'samedi matin 1 fois sur 2.<br />\r\nnon pas possible<br />\r\naimerait qu\'on étudie la demande voir si possible. Non pour tt les 15 jours valider avec elle.<br />\r\n','-2',7773,20),(7856,'1',3755,0,3,4,'2009-01-16 17:48:00',0,'','-2',6483,20),(7857,'0',3220,846,4,0,'2009-01-06 13:49:00',0,'Suite pblm d\'allergie de MMe JACQUET, celle-ci nous a demandé de ne + intervenir chez OTTAVY.<br />\r\nProposition ce jour au client pour intervention lundi + vendredi de 13h30 à 17h avec Mme SINA;<br />\r\nMMe OTTAVY a accepté cette proposition. Elle m\'a demandée de voir si son mari accepté également.<br />\r\nMess Rpdr à 2 reprises, lui demandant de nous rappeler.<br />\r\nDès Appel client, rappeler Mme SINA ','',0,9),(7858,'1',3637,595,4,0,'2009-01-06 13:54:00',0,'Mess Rpdr client afin d\'informer que MMe MERZI ne pourrait pas effectuer sa presta chez eux, car maîtresse enfant malade.<br />\r\nJ\'ai proposé au client qu\'elle récupère.<br />\r\nJ\'atd confirmation de sa part.<br />\r\n3.02.09: Suite arrêt maladie de MME MERZI nous avons du donner la cliente à qlqun d\'autre (ZINE)','',0,9),(8056,'0',2037,0,4,0,'2009-01-09 09:58:00',0,'Pblm facture Dec 08. 6.50 au lieu de 6.00.<br />\r\nEnvoie nouvelle facture le 9.01.09 6h de presta + tarif horaire modifié 19.00€/h.<br />\r\nRpse Mail à la cliente','',0,9),(7860,'1',3099,0,7,0,'2009-01-06 14:06:00',0,'facture','',0,20),(7861,'1',3099,0,7,1,'2009-01-06 14:07:00',0,'attend la mise en place du prélèvement automatique depuis 2 mois <br />\r\n','-1',7860,20),(7862,'1',2632,0,7,1,'2009-01-06 18:00:00',0,'murari toujours rien','-2',5894,20),(7999,'0',2797,0,4,0,'2009-01-08 13:21:00',0,'Arrêt du client car il ne souhaite pas changer d\'intervenante et ne veux pas changer de jour','',0,9),(7865,'1',2017,271,4,0,'2009-01-06 15:11:00',0,'Mme DEPREST souhaite à compter du 8/01/09 une prestation tous les 15 jours de 3h.<br />\r\nMme GARROUMA ok.<br />\r\nA compter du 8/01 alternance DEPREST/MEYBLUM tous les 15 jours.','',0,9),(7866,'1',0,994,7,0,'2009-01-06 15:19:00',0,'visite médicale','',0,20),(7867,'1',0,994,7,1,'2009-01-06 15:19:00',0,'ok prévenu <br />\r\n','-2',7866,20),(8165,'0',3903,0,4,0,'2009-01-12 16:02:00',0,'VA- Contacté le 9.01.09. La cliente souhaite réfléchir<br />\r\n16.01 : Cliente non intéressée pour le moment, trouve cela trop chère.','',0,9),(7868,'1',3374,0,7,1,'2009-01-13 15:52:00',0,'faire courrier autorisation prélèvement banque clermont.<br />\r\nappel centre appel clermont.<br />\r\nok courrier<br />\r\n','-2',5945,20),(7869,'1',2493,594,4,0,'2009-01-06 15:51:00',0,'Mess Rpdr + mail afin de savoir si elle pouvait faire 1/2h de + demain chez Mme GREGOIRE, et aussi afin de savoir si MME ORUS lui avait demandé directement de faire la presta du 26/12 qu\'elle avait annulé.<br />\r\nMme JOUVE ok pour faire 2 1/2h','',0,9),(7870,'1',3656,0,4,1,'2009-01-06 17:09:00',0,'Ok rdv ce soir elle a vu avec l\'intervenante<br />\r\n','-2',7019,20),(7873,'1',0,789,4,0,'2009-01-06 16:16:00',0,'jabet','',0,20),(7874,'1',0,789,4,1,'2009-01-06 13:16:00',0,'pas de retour ','-2',7873,20),(7875,'1',3656,0,4,4,'2009-01-06 16:32:00',0,'','-2',7019,20),(7876,'1',3043,0,1,4,'2009-01-14 11:49:00',0,'pas de message','-2',2638,20),(7877,'1',3124,0,4,1,'2009-01-08 16:11:00',0,'non il est instaisfait gobalement du travail même si il admet qu\'elle est soigneuse mais prob sur :<br />\r\nrégularité<br />\r\nmanque d\'infos (de notre part également)<br />\r\nbouteille et cafetière que l\'intervenante utilise<br />\r\n<br />\r\n','-2',7549,20),(7878,'1',3189,0,3,4,'2009-01-09 17:20:00',0,'','-2',1463,20),(7881,'1',3656,0,1,4,'2009-01-09 17:21:00',0,'satisfaite?','-2',7880,20),(8225,'1',0,905,4,1,'2009-01-13 15:34:00',0,'presta chez kley à partir de cette semaine.<br />\r\nOk pour david.Cliente avertie <br />\r\n','-2',8224,20),(7882,'1',3310,0,4,0,'2009-01-06 17:14:00',0,'rester avec hawari','',0,20),(7883,'1',3310,0,4,1,'2009-01-06 17:15:00',0,'Est très pressé. <br />\r\nSintas nous remettra les clés suite denrière prestation.<br />\r\nRecontacter fin de semaine.<br />\r\n ','-2',7882,20),(7884,'1',3310,0,4,1,'2009-01-07 10:43:00',0,'et désolé voulait nous parlé mais en entretien.<br />\r\nLa recontactons','-2',7882,20),(7885,'1',3874,0,9,0,'2009-01-06 17:18:00',0,'RDV 07/01 20H<br />\r\n2h/s le matin dés 8h,8h30','',0,2),(7888,'1',3685,0,4,0,'2009-01-06 17:23:00',0,'j\'ai eu la cliente et l\'ai informé de la démission de impinna. La tenir au courant dès qu\'on a trouvé quelqu\'un sur montarnaud.','',0,9),(8223,'1',3882,0,9,4,'2009-01-13 15:17:00',0,'Msg laissé sur port cliente proposition Alloun jeudi 15h30-18h30','-2',7912,2),(8001,'1',3685,0,4,0,'2009-01-08 13:40:00',0,'Suite Demission IMPINNA - Mme CALVET interviendra tous les lundi à compter du 12/01/09 de 16h15 à 18h15 dans l\'attente que l\'on puisse trouver qlqun<br />\r\n14.01 : Mme HET est satsifaite de Mme CALVET. Si l\'on trouve qlqun de bien, elle la prendrait 6 à 8h/sem.<br />\r\n25.02.09 : Appel ce jour cliente pour lui informer que nousa vions trouver qlqun de TB: Mme MAREF. Clte ok pour 2x3h/sem, voir + si bien.','',0,9),(7890,'1',3876,0,3,0,'2009-01-06 17:37:00',0,'Devis pour 2H','',0,20),(7891,'1',3876,0,3,4,'2009-01-06 16:58:00',0,'','-2',7890,20),(7892,'1',3876,0,3,4,'2009-01-09 17:27:00',0,'','-2',7890,20),(7893,'1',3877,0,3,0,'2009-01-06 17:40:00',0,'devis 2H','',0,20),(7894,'1',3877,0,3,1,'2009-01-06 17:40:00',0,'pas eu le brief commercial.<br />\r\nToujours en recherche doit en parler avec son mari et nous recontacte si veut plus d\'informations.<br />\r\n','-2',7893,20),(7895,'1',3877,0,3,4,'2009-01-20 14:43:00',0,'faire le point. Avancé dans ses recherches ?<br />\r\n','-2',7893,20),(7896,'1',3878,0,3,0,'2009-01-06 17:42:00',0,'devis 3H semaine','',0,20),(7897,'1',3878,0,3,4,'2009-01-06 17:00:00',0,'Pas de répondeur<br />\r\n','-2',7896,20),(7898,'1',3878,0,3,4,'2009-01-08 16:32:00',0,'','-2',7896,20),(7899,'1',3879,0,3,0,'2009-01-06 17:44:00',0,'Devis 3H semaine secteur trop éloigné<br />\r\n','',0,20),(7900,'1',3879,0,3,1,'2009-01-06 17:03:00',0,'','-2',7899,20),(7901,'1',3879,0,3,1,'2009-01-14 13:05:00',0,'personne de dispo sur secteur pr le moment. Mais tient informé si du nouveau ...','-2',7899,20),(7902,'1',0,828,7,0,'2009-01-06 17:49:00',0,'','',0,20),(7903,'1',0,828,7,1,'2009-01-06 17:49:00',0,'précise qu\'elle va passer récupérer ses documents bientôt<br />\r\nNous appelle dès que se trouve un créneau de libre','-2',7902,20),(7904,'1',3378,0,3,4,'2009-01-08 16:18:00',0,'','-2',2965,20),(7905,'1',3850,0,3,4,'2009-01-15 15:58:00',1,'','-2',7563,20),(8264,'1',3683,0,3,4,'2009-01-14 11:02:00',0,'si rien abandonner ....','-2',5740,20),(7907,'1',2632,0,7,1,'2009-01-07 14:39:00',0,'coordonnées murari :<br />\r\n<br />\r\nOk réussi a joindre murari qui nous fait parvenir le règlement dès aujourd\'hui<br />\r\n','-2',5894,20),(7908,'1',3880,0,3,0,'2009-01-06 19:10:00',0,'','',0,2),(7909,'1',3880,0,3,1,'2009-01-07 11:00:00',0,'','-2',7908,2),(7910,'1',3881,0,9,0,'2009-01-06 19:13:00',0,'RDV 12/01 18H','',0,2),(7911,'1',3881,0,9,1,'2009-01-07 11:00:00',1,'','-2',7910,2),(7912,'1',3882,0,9,0,'2009-01-06 19:15:00',0,'RDV 08/12 18H30','',0,2),(8185,'1',0,789,4,0,'2009-01-12 16:50:00',0,'clés sautegeau ','',0,20),(7914,'1',3883,0,3,0,'2009-01-07 11:09:00',0,'4H ponctuelle cette semaine<br />\r\n','',0,20),(7915,'1',3883,0,3,1,'2009-01-07 11:00:00',0,'voudrait une prestation de 4H cette semaine pour l\'aider suite arrêt maladie.<br />\r\nUniquement ménage.<br />\r\nVoir si une intervenante serait disponible<br />\r\n','-2',7914,20),(7916,'1',3883,0,3,1,'2009-01-08 13:12:00',0,'peut être lundi ? nous recontacte ds aprèm','-2',7914,20),(7917,'0',3729,0,4,0,'2009-01-07 12:00:00',0,'la cliente suspend le contrat pour l\'instant car va partir à cannes près de sa soeur malade','',0,9),(7918,'0',3729,0,4,0,'2009-01-07 12:05:00',0,'ne pas facturer la presta du 09.01 car en réalité mme taleb n\'a pas travaillé le 31.12 et on a facturé la cliente','',0,9),(7919,'0',2852,0,4,0,'2009-01-07 12:09:00',0,'j\'offra la presta du 07.01 car la cliente a été facturer pour la prsta du 31.12 qui n\'a pas été effectuée ; elle avait prévenu uniquement l\'intervenante . je lui ai réexpliqué le fonctionnement du contrat et lui ai offert malgré tout la presta car un peu âgée.<br />\r\nLa prochaine fois, facturer','',0,9),(7920,'0',3289,0,4,0,'2009-01-07 12:10:00',0,'sol très mal fait ','',0,10),(7923,'1',3885,0,3,3,'2009-01-07 16:30:00',0,'maison de plein pied 160m².<br />\r\nentretien courant du domicile (cuisine, salle de bain chambre et surtout les sols)<br />\r\ncouple actifs avec enfants ayant besoin d\'aide.<br />\r\n','-2',7921,20),(7924,'1',3885,0,3,1,'2009-01-09 16:56:00',0,'gimenez pourrait faire affaire le JEUDI ou le MERCREDI AM? <br />\r\nA voir avec kley<br />\r\nLa cliente est Ok pour commencer semaine prochaine<br />\r\n<br />\r\n','-2',7921,20),(7925,'0',1992,0,4,0,'2009-01-07 12:44:00',0,'clt informé presta du 07/01 reporté au 8/01','',0,10),(7926,'1',3881,0,9,3,'2009-01-12 18:00:00',0,'','-2',7910,2),(7927,'1',3882,0,9,3,'2009-01-08 18:30:00',0,'','-2',7912,2),(7929,'0',1260,0,4,0,'2009-01-07 13:41:00',0,'nous offrons 2h au client sur presta du 08.01 car 2h facturée par erreur le 31.12','',0,9),(7930,'0',2483,0,4,0,'2009-01-07 14:00:00',0,'06/01/09 Arrêt client suite difficulté financière','',0,9),(7931,'1',3767,0,3,1,'2009-01-15 10:30:00',0,'Non autre prestataire<br />\r\n','-2',6637,20),(7932,'1',0,905,5,0,'2009-01-07 14:30:00',0,'becard','',0,20),(7933,'1',3162,0,5,0,'2009-01-07 14:31:00',0,'prob prestation','',0,20),(7934,'0',3135,0,4,0,'2009-01-07 14:31:00',0,'intervention du 02/01/2009 décalée par intervenante au 06/01/2009','',0,21),(7935,'1',3162,0,5,4,'2009-01-07 14:31:00',0,'point sur david suite message sur répondeur<br />\r\n','-1',7933,20),(7936,'1',3162,0,5,1,'2009-01-08 11:33:00',0,'éclaircir situation suite david au tél: becard annulait la prestation ?<br />\r\nsi oui pouvait refuser l\'intervenante (si erreur de notre part) <br />\r\n','-2',7933,20),(7937,'1',0,905,5,4,'2009-01-07 14:32:00',0,'','-2',7932,20),(7940,'1',2632,0,7,1,'2009-01-14 10:57:00',0,'Femme murari : n\'est pas au courant. Voir avec son mari qui est en déplacement. Recontacter vendredi','-2',5894,20),(7941,'0',3873,992,4,0,'2009-01-16 14:48:00',0,'16.01: 1er point qualité. Mme MIRAMOND fut satisfaite de la 1ère presta de Mme LARA. Elle lui a fait part de certaines petites choses au niveau de ses attentes.','',0,9),(7942,'1',2792,927,4,0,'2009-01-07 15:04:00',0,'Mme TAHRAOUI ne s\'est pas présentée ce matin, pourquoi?????????','',0,14),(7944,'1',1140,597,4,0,'2009-01-07 15:23:00',0,'intervention le jeudi de 14h30 à 17h30','',0,14),(7945,'1',2203,7,5,0,'2009-01-07 15:42:00',0,'Lors de la prestation du 02/01 mme Camara a brûlé un tissus pour rideaux. Demande faite à la cliente d\'envoyer un courrier explicatif avec le ticket de rachat du tissus','',0,2),(7946,'0',0,1018,7,1,'2009-01-07 16:00:52',0,'Vérification des références','-2',0,14),(8282,'1',1663,888,4,0,'2009-01-14 14:11:00',0,'Attention revérifier horaire de prestation car Mme GRAPIN est arrivé en retard (son mari ne lui avait pas transmis le message)','',0,14),(7948,'1',2676,421,4,0,'2009-01-07 16:47:00',0,'Pas VERREAU mais VIGNERON<br />\r\n<br />\r\nDe : valerie p�an [mailto:valeriepean@hotmail.fr] <br />\r\nEnvoyé : mardi 6 janvier 2009 22:50<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : [SPAM]repassage verreau<br />\r\n<br />\r\nbonjour<br />\r\n <br />\r\nvu avec mme verreau pour la notation des heures de repassage sur le cahier<br />\r\n <br />\r\n1.75 h repassage ce jour (06.12.2009)<br />\r\n <br />\r\nle sujet a t il été abordé quant au niveau de satisfaction de mme verreau?<br />\r\n <br />\r\nsinon RAS<br />\r\n <br />\r\nvalerie<br />\r\n<br />\r\nMme Vigneron contactée : Satisfaite des prestations.<br />\r\n','',0,14),(7949,'1',3463,927,4,0,'2009-01-07 17:00:00',0,'Message pour prévenir arrêt de travail Mme TAHRAOUI jeudi 8/01/09','',0,14),(7950,'1',1991,927,4,0,'2009-01-07 17:06:00',0,'Prévenue arrêt de Mme TAHRAOUI le jeudi 8/01/09','',0,14),(7951,'0',0,237,4,0,'2009-01-07 17:31:00',0,'Elle est dispo 1 mercredi sur 2 l\'AM et le jeudi AM 3h','',0,14),(7952,'1',3436,0,1,0,'2009-01-07 18:51:19',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7953,'1',3436,920,1,1,'2009-01-08 13:00:00',1,'','-2',7952,26),(7954,'1',1675,0,1,0,'2009-01-08 10:30:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(8072,'1',3837,0,4,0,'2009-01-09 15:09:00',0,'LES PRESTA PEUVENT DEMARRER A PARTIR DE 13H30 PAS AVANT','',0,9),(7956,'1',3437,0,1,0,'2009-01-08 10:42:21',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(7957,'1',3437,920,1,1,'2009-01-09 13:00:00',1,'','-2',7956,26),(7958,'1',3310,0,4,1,'2009-01-08 14:27:00',0,'ok récupérer les clés auprès de sintas et remettre pour Mme Hawari les clés<br />\r\n','-2',7882,20),(7959,'1',0,994,4,0,'2009-01-08 10:49:00',0,'neige, pas de tisseo ','',0,20),(7960,'1',0,994,4,4,'2009-01-08 10:50:00',0,'si réseau rétabli cet après midi peut elle faire la prestation?<br />\r\nContacter début aprèm <br />\r\n','-2',7959,20),(7961,'1',0,994,4,1,'2009-01-08 14:00:00',0,'NON','-2',7959,20),(7962,'1',3770,494,7,0,'2009-01-08 11:03:00',0,'','',0,10),(7963,'1',3770,494,7,4,'2009-01-08 11:03:00',0,'pour faire point sur presta','-2',7962,10),(7964,'1',3760,534,7,0,'2009-01-08 11:05:00',0,'','',0,10),(7965,'1',3760,534,7,4,'2009-01-08 11:05:00',0,'je n\'ai pas pu laisser msg.','-2',7964,10),(7966,'1',2415,0,4,0,'2009-01-08 11:07:00',0,'suite neige et verglas pas de prestation cet après midi<br />\r\n','',0,20),(7967,'1',2415,0,4,1,'2009-01-08 11:07:00',0,'voir si prestation possible demain<br />\r\n','-2',7966,20),(7968,'1',3822,678,7,0,'2009-01-08 11:07:00',0,'','',0,10),(7969,'1',3757,0,4,0,'2009-01-08 11:10:00',0,'suite neige<br />\r\n','',0,20),(7970,'1',3757,0,4,1,'2009-01-08 11:10:00',0,'annule la prestation d\'aujourd\'hui report semaine prochaine<br />\r\n','-2',7969,20),(8195,'1',725,253,4,0,'2009-01-12 18:07:00',0,'Cliente averti arrêt Mme MASURAIS semaine 3<br />\r\n<br />\r\nCliente annule pdt vacances scolaire de février et avril','',0,14),(7972,'1',3822,678,7,4,'2009-01-08 11:09:00',0,'pour faire point sur presta.','-2',7968,10),(7978,'1',2415,0,4,1,'2009-01-08 11:16:00',0,'finalement c\'est bon pour cet après midi<br />\r\n','-2',7966,20),(7974,'1',3790,995,7,0,'2009-01-08 11:11:00',0,'','',0,10),(7975,'1',3790,995,7,4,'2009-01-08 11:12:00',0,'pour faire point sur presta.','-2',7974,10),(7976,'1',3817,988,7,0,'2009-01-08 11:13:00',0,'','',0,10),(7977,'1',3817,988,7,1,'2009-01-08 11:13:00',0,'pour faire point sur presta. ClT très satisfait.','1',7976,10),(7979,'1',3707,678,7,0,'2009-01-08 11:15:00',0,'suite conversation presta clt très satisfait.','',0,10),(7980,'1',0,763,4,0,'2009-01-08 11:16:00',0,'suite prob neige lepain annule mais finalement maintient <br />\r\n','',0,20),(7981,'1',2448,0,4,0,'2009-01-08 11:28:00',0,'neige<br />\r\n','',0,20),(7982,'1',2448,0,4,4,'2009-01-08 11:29:00',0,'pas de prestations cet après midi suite perturbation réseau tisséo (neige)<br />\r\n','-2',7981,20),(8039,'1',3026,0,3,4,'2009-01-20 16:21:00',0,'si pas de réponse abandon prospect (depuis juillet) <br />\r\npas de retour ABANDON !!','-2',579,20),(7984,'1',3162,0,5,1,'2009-01-09 15:40:00',0,'lui faire parvenir nos coordonnées.<br />\r\nNous nous excusons de notre côté pour l\'appel non pris.<br />\r\nLui facturer 3/4 d\'heure. même chose pour l\'intervenante<br />\r\n','-2',7933,20),(16896,'1',3389,0,4,0,'2009-07-30 13:47:00',0,'passe aujourd\'hui pour règlement facture<br />\r\n','',0,20),(16895,'0',2417,0,4,1,'2009-08-26 11:07:00',0,'recontacter demain occupé<br />\r\n','-2',13015,20),(8643,'1',3757,0,4,0,'2009-01-22 14:27:00',0,'intervenante absente <br />\r\n','',0,20),(7988,'1',1722,0,4,1,'2009-01-16 12:14:00',0,'si rien courrier.<br />\r\nOk courrier<br />\r\n<br />\r\n','-2',7215,20),(7989,'1',3889,0,3,0,'2009-01-08 12:16:00',0,'','',0,20),(7990,'1',3889,0,3,4,'2009-01-08 11:50:00',0,'','-2',7989,20),(7991,'1',3889,0,3,1,'2009-01-09 14:42:00',0,'brief commercial OK<br />\r\nrdv commercial pris<br />\r\n','-2',7989,20),(7992,'1',3890,0,9,0,'2009-01-08 12:21:00',0,'Devis 4H par semaine<br />\r\n','',0,20),(7993,'1',3890,0,9,1,'2009-01-08 12:23:00',0,'son fils au téléphone.<br />\r\nRe tenter ce soir<br />\r\n','-2',7992,20),(7994,'1',3890,0,9,1,'2009-01-09 17:34:00',0,'le fils encore ... rappeler vers 19h30 ou 20H','-2',7992,20),(7995,'1',2021,0,5,1,'2009-01-13 18:17:00',0,'non pas grave pour le cadre.<br />\r\nMme Bernardini est je cite \"extraordinaire\"<br />\r\n','-2',7539,20),(7996,'1',3883,0,3,1,'2009-01-09 10:12:00',0,'Quelqu\'un? <br />\r\nnon personne<br />\r\n','-2',7914,20),(7997,'1',2245,557,4,0,'2009-01-08 13:17:00',0,'suite AM de Mlle HAMMAN, Mme GUILLET nous a demandé d\'avoir une presta avec son aide-ménagère au cour de la semaine du 12 au 18/01/09. Vu planning, disponibilité le mercredi 14/01/09 le matin.<br />\r\nMess Rpdr Mlle HAMMAN le 8/01/09<br />\r\n12.01 : Suite conversation cliente, elle souahite 1 intervention d\'1h en + le lundi 19.01 - Mess Rpdr mlle HAMMAN ce jour','',0,9),(8000,'0',711,102,4,0,'2009-01-08 13:27:00',0,'Finalement les prestations auront lieu le mardi de 9h à 12h ça arrange les clients','',0,14),(8003,'1',3735,0,5,4,'2009-01-08 13:58:00',0,'voir si ok pour l\'annuler ?<br />\r\n','-2',8002,20),(8004,'1',3735,0,5,1,'2009-01-08 17:45:00',0,'ok gimenez fera 4H semaine prochaine<br />\r\n','-2',8002,20),(8005,'1',3823,968,4,0,'2009-01-08 14:00:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nCe matin je suis allée chez Mme Libot de 9h-12h. Par contre je suis partie à 11h55 , vu avec mme Libot, car ils partaient à l\'hôpital pour son mari.<br />\r\nNous avons discuter des horaires pour les prestations suivantes avec Mme Libot. D\'un accord commun ( qui nous arrange toutes les deux ).<br />\r\nA partir de la semaine prochaine, j\'irais chez elle tous les vendredis de Janvier de 11h à 14h et à partir de février de 11 à 13h.<br />\r\nJe pense que cela ne dérrangera pas Mme goyau que je vienne tous les vendredis désormais de 8h45 à 10h45. Donc ensuite Mme Libot de 11h à 14h et Melle Legeard qui habite la maison en face de 14h15 à 16h45 (durant janvier ) ensuite j\'irais donc comme avant de 14h à 16h30.<br />\r\n <br />\r\nA propos du Mardi, j\'ai vu avec Mme courrede. Elle veut bien que je vienne de 13h à 17h. Donc à partir de la semaine prochaine je ferais donc tous les mardis ces horaires.<br />\r\n <br />\r\nJ\'espere que cela est clair car j\'ai le cerveau un peu mou aujourd\'hui. Sinon n\'hésitez pas à me contacter.<br />\r\n <br />\r\nCordialement<br />\r\nSandrine<br />\r\n','',0,14),(8181,'1',3891,853,7,0,'2009-01-15 15:00:00',0,'','-2',0,10),(8370,'1',3931,0,9,0,'2009-01-15 16:46:00',0,'','',0,2),(8183,'1',3707,678,4,0,'2009-01-12 16:39:00',0,'Suite abs interv laisser msg pour proposer un RPCM (12.01.09)','',0,10),(8184,'0',3163,842,4,0,'2009-01-12 16:42:00',0,'prestation annulée par la clte du lundi 19/01','',0,10),(8008,'1',3350,0,1,1,'2009-01-14 11:00:00',0,'Tant que pas reçu la facture, nous ne remettrons ni clés ni attestation fiscale.<br />\r\n','-2',6164,20),(8011,'1',0,789,7,1,'2009-01-08 17:30:00',0,'ok passerons les récupérer aujourd\'hui vers 17H chez Mr Dutreuil<br />\r\n','-2',8009,20),(8012,'1',1571,370,4,0,'2009-01-08 14:20:00',0,'Message pour l\'avertir de l\'absence de Mme BOIVINEAU car son véhicule est en panne. Je lui ai proposé de décaler la prestation au mercredi 14/01/09 car seule possibilité pour Mme BOIVINEAU','',0,14),(8013,'1',3235,908,4,0,'2009-01-08 14:26:00',0,'Mme GUILLAMET a tel elle est ok pour modifier les horaires de prestations de 14h45 à 16h15<br />\r\n<br />\r\nElle a encore laissé un message à Mlle LEBOUEDEC car apparemment elle n\'aurait pas refermé un verrou, ni bien nettoyé la SDB.','',0,14),(8014,'1',3892,0,3,0,'2009-01-08 14:36:00',0,'','',0,2),(8015,'1',3892,0,3,1,'2009-01-08 14:37:00',0,'Me demande de lui envoyer un mail devis pour 2 heures par semaine. Mail envoyé le 10 janvier','-2',8014,2),(8016,'1',3889,0,3,3,'2009-01-14 19:00:00',0,'pierre annule le rdv commercial ','-2',7989,20),(8017,'1',3889,0,3,1,'2009-01-15 10:00:00',0,'mécontente car le commercial l\'a prévenu à 20H qu\'il ne viendrait pas au RDV. Pas correct et s\'était libéré exprès ce créneau pour le rencontrer.<br />\r\nPense faire affaire avec une autre entrerise.<br />\r\nj\'essaie de rattraper le coup mais bon ... <br />\r\nFait parvenir par texto les coordonnées de l\'agence.<br />\r\n','-2',7989,20),(8018,'0',3467,0,4,0,'2009-01-08 14:42:00',0,'La cliente va donner du linge à Mme TAHRAOUI chaque semaine donc elle fera 3h de menage + au moins 1h de repassage à domicile. la changer de tarification','',0,14),(12060,'0',3698,0,4,0,'2009-04-06 13:21:00',0,'annulation 7 ,14 et 21 avril','',0,10),(8020,'1',3310,0,4,1,'2009-01-12 17:00:00',0,'sautegeau absente pour prestation. Laissera des consignes à Hawari <br />\r\n','-2',7882,20),(8021,'1',794,631,4,0,'2009-01-14 14:45:00',0,'Faire point qualité suite changement d\'intervenante car cliente souahite 1 presta le mardi matin.<br />\r\n15.01 : Cliente satisafaite de la presta de Mme MALEVET','',0,9),(8023,'1',3083,997,4,0,'2009-01-08 14:58:00',0,'1er point qualité cliente.<br />\r\nMmE GAMBIER a essayé de faire le maximum: poussière en bas (à tout enlevé), secouer tous les tapis, a fait les 2 chambres du bas + celle du haut, intérieur des meubles, grande bibliothèque+ tous les sols. Elle n\'a pas touché le bureau, ni cuisine. J\'ai rappelé à MMe GAMBIER qu\'elle ne doit pas déplacer seule les meubles!<br />\r\nPoint qualité cliente:Mess Rpdr ','',0,9),(8028,'1',3790,995,7,1,'2009-01-08 15:07:00',0,'clt rappel pour point surt presta. Clt dans l\'ensemble très satisfaite. qlq détails a voir : coussins des chiens pas déplacer et ne fait pas toujours les ustensiles sur plan de travail cuisine.','1',7974,10),(8029,'1',2341,594,4,0,'2009-01-08 15:07:00',0,'Suite erreur de communication entre Mme ORUS et son compagnon, Mme JOUVE est intervenue au sein de leur domicile le 31/12/08 (or cliente avait annulée, donc non facturée en dec 08 et son comapgnon avait demandé à Mme JOUVE d\'intervenir).<br />\r\nClient ok pour rajouter 1 presta fictive en janvier 2009 pour régulariser sa situation.','',0,9),(8030,'0',3467,0,4,0,'2009-01-08 15:19:00',0,'La prestation du 9/01/09 a était gardé bien que Mme TAHRAOUI n\'intervienne pas. Comme Mme TAHRAOUI va prendre du repassage chez elle, il ne faudrat pas saisir de prestation en plus dans la limite de 3H.','',0,14),(10834,'0',4195,352,4,0,'2009-03-09 16:13:00',0,'Rdz-vs Commerciale le 11/03.09 à 12h30<br />\r\n19.03.09: J\'ai eut le client pour mise ne place de Mlle AKEVA à compter de jeudi prochain 26.03.09 de 9h à 11h.<br />\r\nLe client n\'avait pas son agenda avec lui, doit nous rappeler afin de me confirmer si cela est bon pour lui.<br />\r\n20.03.09: Le client nous a rappelé. Rdz-vs mise en place le 26.03.09 à 9h30 pour 1 presta de 3h et non de 2h.<br />\r\n14.04.09: Appel ce jour clt afin de faire le point comme convenu il y a 15 jours,car estiamait qu\'il n\'avait pas assez de recul sur le travail de Mlle AKEVA<br />\r\n16.04.09 : Le clt n\'a pas donné de suite. Pas de relance si pblm il ns en aurait fait part','',0,9),(8032,'1',2113,0,4,0,'2009-01-08 15:29:00',0,' le 08/01/2009 CASSE DE VASE DANS LE SALON MSG','',0,10),(8033,'1',3650,0,3,4,'2009-01-13 18:09:00',0,'','-2',5379,20),(9715,'0',4074,0,3,1,'2009-02-12 10:54:00',0,'pas eu le brief voulait juste connaître modalité engagement<br />\r\nrdv commercial pris le 23/02<br />\r\n','-2',9714,20),(8035,'1',1108,0,4,1,'2009-01-16 17:01:00',0,'NON globalement insatisfaite.<br />\r\nSur le ménage ne fait que en superficie (chambre fils il restait des poussières, salle de bain des traces de calcaire).<br />\r\nLa qualité du ménage est clairement à revoir.<br />\r\nLe repassage également elle abîme complètement le linge (chemise en satin froissé par la chaleur, un débardeur noir abîmé...)<br />\r\nBref il faut faire quelque chose rapidement sinon perte de la cliente.<br />\r\n','-2',7782,20),(8036,'1',3124,0,4,1,'2009-01-12 18:14:00',0,'a constaté une amélioration<br />\r\n','-2',7549,20),(8037,'0',0,217,4,0,'2009-01-08 16:16:00',0,'ELle ne pointe pas chez serena car le client ne veut pas.<br />\r\n<br />\r\n','',0,14),(8038,'1',3378,0,3,4,'2009-01-13 18:18:00',0,'','-2',2965,20),(8040,'1',0,680,7,1,'2009-01-16 16:22:00',1,'','-2',7796,20),(8041,'1',0,680,7,1,'2009-01-16 16:22:00',1,'','-2',7796,20),(8042,'1',0,0,7,1,'2009-01-16 16:22:00',1,'','-2',7796,20),(8043,'1',3878,0,3,1,'2009-01-12 13:56:00',0,'brief commercial Ok<br />\r\nRdv commercial Ok<br />\r\n','-2',7896,20),(8044,'1',3781,0,3,1,'2009-01-16 17:51:00',0,'on cherche toujours<br />\r\nOn a quelqu\'un vermoere Nadine pour 2H de presta le mercredi matin de 10H à 12H<br />\r\n','-2',6791,20),(9033,'1',1147,112,4,0,'2009-01-29 09:06:00',0,'MESS LAISSER AU CLIENT POUR absence fdm greve le 29/01<br />\r\n','',0,10),(8047,'1',1776,237,4,0,'2009-01-08 17:05:00',0,'normalement cliente devrait demander Mme MOISAN le 15/01/09 AM pour faire les vitres<br />\r\n<br />\r\nCliente a confirmé pour le 15/01 + occasionnellement<br />\r\nCliente annule le 16/02/09 ','',0,14),(8048,'1',3549,0,4,0,'2009-01-08 17:08:00',0,'Msg le 08/01 à 17h 10 soumano abte fils malade MSG','',0,10),(8049,'0',3749,0,1,0,'2009-01-08 17:19:00',0,'Lui envoyer une demande de prélèvement automatique<br />\r\n<br />\r\nElle souhaite une personne compétente pas bête quitte à soit faire moins d\'heures, soit qu\'elle passe du temps avec elle pour la former','',0,14),(8050,'1',3463,927,4,0,'2009-01-08 17:26:00',0,'Il souhaite que Mme TAHRAOUI intervienne 1h en plus la semaine prochaine peut importe le jour et l\'heure','',0,14),(8051,'1',0,475,4,0,'2009-01-08 17:45:00',0,'Elle a eu un pb de pointage chez bonnaventure le 8/01/09<br />\r\n<br />\r\nClient sans tel pour pointer : mercier et coupechoux','',0,14),(8052,'1',3406,475,4,0,'2009-01-08 17:47:00',0,'Mme PICHOT intervient demain chez MOIROUD le 9/01/09 de 8h15 à 10h45 en remplacement de Mme TAHRAOUI','',0,14),(8053,'1',1775,0,4,0,'2009-01-08 17:47:00',0,'Prestation du 08/01 facturée car figure sur Bon de commande vu avec serera','',0,10),(8054,'1',0,994,4,0,'2009-01-08 17:51:00',0,'prévenu que 4H chez bascans le 16/01 et renouvellement période d\'essai<br />\r\n','',0,20),(8055,'1',1150,0,4,0,'2009-01-09 09:26:00',0,'Msg le 08/01 abce ferreira','',0,10),(8059,'1',3211,0,1,0,'2009-01-09 10:09:52',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(8103,'1',3895,0,3,0,'2009-01-09 18:13:00',0,'','',0,2),(8061,'1',3367,0,4,0,'2009-01-09 10:11:00',0,'demande si prestation annulé?','',0,20),(8062,'1',3367,0,4,1,'2009-01-09 10:12:00',0,'non presta maintenu.<br />\r\nse posait des questions par rapport a la prestation du 26 annulé le 24 ou david était quand meme venu.<br />\r\nExplication avec l\'intervenante<br />\r\n','-2',8061,20),(8063,'0',3777,0,4,0,'2009-01-09 10:13:00',0,'Le 09/01 demande de changement de fdm','',0,10),(8064,'1',840,0,4,0,'2009-01-09 11:40:00',0,'ferreira abste le 09/01 Msg savy 9h14','',0,10),(8065,'0',3548,0,4,0,'2009-01-09 11:43:00',0,'prestation du 09/01 sera facturée annulation la veille appel à sonia la veille','',0,10),(8066,'1',1640,889,4,0,'2009-01-09 11:58:00',0,'Mess Rpdr cliente afin de lui faire part que MME LAGRA interviendra mardi apm au lieu du matin car elle a une convocation.','',0,9),(8067,'1',1609,0,4,0,'2009-01-09 14:19:00',0,'prestation de 4 h compter de janv','',0,10),(8068,'1',3866,507,1,0,'2009-01-09 14:48:00',0,'','',0,10),(8069,'1',3866,507,1,4,'2009-01-09 14:48:00',0,'pour faire point 1ère presta.','-2',8068,10),(35222,'0',6669,1471,4,0,'2010-11-12 09:36:00',0,'<br />\r\nLes 2 prochaines semaines , soit le mardi 16/11 et le mardi 23/11, je vais avoir des travaux conséquents dans la maison.<br />\r\n<br />\r\nJe n\'aurais donc pas besoin des 4 H de ménage hebdomadaire, mais je souhaiterais plutôt 2H pour le repassage et le ménage du 1er étage uniquement. ','',0,10),(8322,'1',1058,112,4,0,'2009-01-15 09:07:00',0,'laisser msg pour abs interv 15/01/09','',0,10),(8073,'1',3518,0,3,4,'2009-01-13 18:07:00',0,'','-2',4271,20),(8074,'0',1742,0,4,0,'2009-01-09 15:31:00',0,'la presta du 05.01 est offerte car la presta du 29.12 n\'a pas été effectuée mais le client avait prévenu uniquement l\'intervenante. <br />\r\nLa prochaine fois, facturer le client auquel j\'ai rappelé le contrat','',0,9),(8075,'0',2943,0,1,0,'2009-01-09 15:31:00',0,'09-01-09 : cliente très satisfaite des prestations','',0,21),(8076,'0',2943,743,7,0,'2009-01-12 13:00:00',0,'','-2',0,21),(30740,'0',0,1484,7,1,'2010-06-15 15:00:00',1,'','-2',30739,44),(8079,'0',3364,909,7,0,'2009-01-13 18:00:00',0,'','-2',0,21),(8080,'0',3364,909,7,3,'2009-01-13 18:00:00',0,'cliente prévenue message BV 09/01/09','-2',8079,21),(8081,'0',2618,870,7,0,'2009-01-15 12:00:00',0,'','-2',0,21),(9061,'0',3467,0,4,0,'2009-01-29 14:52:00',0,'Repassage : 1h le 17/01/09<br />\r\nRepassage : 1h le 28/01/09','',0,14),(8085,'1',1312,1001,7,0,'2009-01-15 11:00:00',0,'','-2',0,10),(8087,'1',3866,507,7,0,'2009-01-16 16:00:00',0,'','-2',0,10),(8401,'1',3904,16,1,1,'2009-01-20 16:28:00',0,'La cliente apprécie le fait d\'être rappelée aussi rapidement, pour la première prestation pas de remarques particulières sur le travail. Prévoir un rappel dans 1 ou 2 semaines pour qu\'elle puisse juger objectivement après plusieurs prestations. ','-2',8400,2),(8089,'0',3536,910,7,0,'2009-01-20 16:00:00',0,'','-2',0,21),(9626,'0',0,1049,7,1,'2009-02-10 16:53:30',0,'Vérification des références','-2',0,44),(8400,'1',3904,0,1,0,'2009-01-16 16:26:00',0,'','',0,2),(9062,'1',3434,927,4,0,'2009-01-29 15:01:00',0,'Saisi heure de repassage : le 16/01/09 1h (fait le 14/01)<br />\r\net le 24/01/09 : 30 mn','',0,14),(8094,'0',3413,192,7,0,'2009-01-22 11:45:00',0,'','-2',0,21),(8314,'0',2151,310,7,0,'2009-01-22 16:00:00',0,'','-2',0,21),(8315,'0',2151,310,7,6,'2009-01-22 16:00:00',1,'cliente prévenue message BV','-2',8314,21),(8096,'1',3885,0,3,4,'2009-01-13 15:35:00',0,'avec david jeudi de 9H à 12H','-2',7921,20),(8097,'1',1017,0,1,1,'2009-01-13 17:17:00',0,'2H par semaine uniquement.<br />\r\nElle voit si c\'est possible de son côté et nous tient informé<br />\r\n','-2',7773,20),(8098,'1',2932,0,4,1,'2009-01-14 12:04:00',0,'re-démarrage des prestation avec la nouvelle.<br />\r\n','-2',6321,20),(8099,'1',3189,0,3,1,'2009-01-13 17:19:00',0,'Brief commercial ok.<br />\r\nGroupement de 9H environ avec ses amies. Voit de son côté nous tient au courant.<br />\r\n<br />\r\n<br />\r\n','-2',1463,20),(8100,'1',3656,0,1,4,'2009-01-14 12:23:00',0,'','-2',7880,20),(8101,'1',3876,0,3,4,'2009-01-13 17:27:00',0,'','-2',7890,20),(8102,'1',3890,0,9,1,'2009-01-13 16:22:00',0,'personne pas de rép ','-2',7992,20),(8104,'1',3895,0,3,4,'2009-01-09 18:13:00',0,'MSG le 09/01','-2',8103,2),(8105,'0',1197,0,1,0,'2009-01-09 18:33:00',0,'grosses erreurs au niveau des factures de novembre et décembre suite à une erreur de saisie donc nous offrons les prestas du 12, 19, 26, et 15 janvier (une heure de cadeau car en réalité nous devions 7 heures).','',0,9),(9108,'1',3996,0,3,0,'2009-01-30 14:05:00',0,'2H','',0,20),(8107,'1',1522,0,1,0,'2009-01-09 19:32:51',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(8108,'1',1522,0,1,1,'2009-01-10 13:00:00',1,'','-2',8107,26),(8109,'0',2670,1018,1,0,'2009-01-09 19:55:00',0,'Elle n\'est pas completement satisfaite de la prestation, elle avait demandé à la salariée de déplacer les meubles, elle ne l\'a pas fait. elle n\'a pas non plus bien nettoyé les cuivres.<br />\r\nLa cliente doit laisser un mot à la salariée et nous recontacter mercredi pour nous dire si amélioration. sinon voir si Mme PEAN, pourrait aller avec elle pour la former sur les remarques de la cliente.','',0,14),(8110,'1',0,253,4,0,'2009-01-09 19:58:00',0,'la recontacter lundi car elle a un nouveau prospect.','',0,14),(8112,'1',3406,475,4,0,'2009-01-09 20:00:00',0,'chez moiroud ce matin pas de pointage car ne fonctionnait pas, horaire : 8h15 à 10h45','',0,14),(8113,'1',3463,927,4,0,'2009-01-09 20:28:00',0,'Mme TAHRAOUI va faire 1 de prestation le lunid 12 janvier de 7h45 à 8h45.<br />\r\n<br />\r\nLui envoyer une feuille pour repassage à domicile<br />\r\n<br />\r\nElle a un souci avec son BS','',0,14),(8494,'1',3189,0,3,1,'2009-01-22 18:05:00',0,'','-2',1463,20),(8115,'0',0,1019,7,1,'2009-01-12 10:05:45',0,'Vérification des références','-2',0,9),(8644,'1',3757,0,4,1,'2009-01-22 14:27:00',0,'veut elle une prestation de quelques heures demain ou annulation ?','-2',8643,20),(8117,'1',0,994,7,1,'2009-01-12 10:20:44',0,'Rappel de la visite médicale','-2',0,20),(8118,'1',0,994,7,1,'2009-01-12 12:48:00',0,'ne peut pas venir <br />\r\n','-2',8117,20),(8119,'1',1723,988,7,0,'2009-01-12 10:34:00',0,'laisser Msg pour faire point sur presta. Voir pour rplcmnt de Mme désirèe.','',0,10),(8120,'1',3402,928,4,0,'2009-01-12 10:44:00',0,'Suite absence de Mme AZZOUZI pour enfant Malade. M. ALBRECHT a eut la cliente qui lui a dit qu\'elle était moyennement satsifaite de ses presta.<br />\r\nJe propose à la client de faire 1 contrôle qualité au sein de son domicile le lundi 19.01 avec VA. Mess Rpdr cliente ce jour en lui demandant de nous rappeler+16.01<br />\r\n19.01: Cliente ne souhaite pas de contrôle. Rdz-vs téléphonique pour point fat avec VA.<br />\r\nCliente ok pour contrôle chez elle lundi prochain afin de montrer à MMe WHABA comment s\'organiser dans son travail et les tâches à faire. ','',0,9),(8121,'1',1185,282,4,0,'2009-01-12 10:58:00',0,'CLIENT PREVENU ABSENT FDM LUNDI 12/01<br />\r\n 11H<br />\r\n','',0,10),(8122,'1',1959,472,4,0,'2009-01-12 11:00:00',0,'CLIENT PREVENU ABSENCE FDM LUNDI 12/01 10H<br />\r\n','',0,10),(8123,'1',1150,282,4,0,'2009-01-12 11:00:00',0,'CLT PREVENU ABSENCE FDM LUNDI12/01 9H30<br />\r\n','',0,10),(8124,'1',3884,472,7,0,'2009-01-12 11:19:00',0,'','',0,10),(8125,'1',3884,472,7,1,'2009-01-12 11:20:00',0,'Suite à la 1ère presta clt très satisfaite.','1',8124,10),(8127,'1',0,253,4,0,'2009-01-12 11:51:00',0,'Malade. Va chez le médecin à 12h.<br />\r\nMusset et Pasquier prévenue. Lagante prévenue sur messagerie. Je lui ai proposé une prestation avec Enet...?? Elle y allait avant.','',0,14),(8129,'1',3607,678,7,0,'2009-01-12 11:53:00',0,'suite à abs interv clt prévenu et ne veut pas de remplacement le 12/01/09','',0,10),(8130,'1',873,678,4,0,'2009-01-12 11:55:00',0,'suite abs interv.laisser msg.','',0,10),(8131,'1',2397,678,4,0,'2009-01-12 11:58:00',0,'Suite à l\'abs d\'interv Clt souhaite un remplacement pour le vendredi matin à partir de 8h30 pour repassage.(12/01/09)','',0,10),(8457,'1',1067,220,4,0,'2009-01-19 16:04:00',0,'MME LAURENT ABSENTE CAR ETAIT BLOQUE PAR UNE VOITURE A 15H30 DEVANT CHEZ CARON ALORS QU ELLE DOIT Y ALLER DE 11H30 A 13H30','',0,9),(8134,'0',3015,889,4,0,'2009-01-12 12:20:00',0,'Mess Rpdr cliente. Suite absence de Mme LAGRA pour enfant malade, j\'ai rappelé Mme MOUREAU afin de lui dire que Mme LAGRA ne pourra pas intervenir chez elle cette semaine. reprise le 19.01, par contre je lui ai proposé Mme CALKA jeudi 15.01 le matin à partir de 9h (car elle est déjà intervenue chez elle).<br />\r\n12.01 : Non elle a fait son ménage donc pas besoin de remplacement.<br />\r\n ','',0,9),(8136,'1',2253,987,5,0,'2009-01-12 12:32:00',0,'Mot laissé par l\'intervenante, cliente pas contente','',0,2),(8137,'1',2253,0,5,4,'2009-01-12 12:33:00',0,'Msg laissé sur port cliente pour explication mot laissé (aucune formule de politesse, mauvaise considération de l\'intervenante, demande déboucher la sdb)','-2',8136,2),(8138,'1',2022,0,4,0,'2009-01-12 12:41:00',0,'prestation du 12 annulée maldie fdm MSG le 12/01','',0,10),(8139,'1',1050,631,4,0,'2009-01-12 12:41:00',0,'Appel de VA me faisant part que M.SARRAZIN aurait 1 retard de 15mn. J\'ai appelé Mme MALEVET mais elle était déjà dans le tram. Je lui ai dit que s\'il avait + de 5mn de retard dans ce cas là, elle partirait le temps correspondant à ce retard.<br />\r\nJ\'appelerai Mme MALEVET cet apm afin de savoir le temps exacte.','',0,9),(8140,'0',1188,232,4,0,'2009-01-12 12:52:00',0,'Prévenue absence de Mme CHANDELIER semaine 3 et 4<br />\r\nElle n\'aurait souhaité qu\'une personne pour le mercredi, pas de dispo donc annulation','',0,14),(8141,'0',868,232,4,0,'2009-01-12 12:55:00',0,'Prévenue absence salariée semaine 3 et 4<br />\r\npas de remplacement pour l\'instant','',0,14),(8142,'1',3896,0,3,0,'2009-01-12 13:09:00',0,'MSG 12/01','',0,2),(8143,'1',0,905,7,0,'2009-01-12 13:39:00',0,'pas pointé chez mallié<br />\r\n','',0,20),(8144,'1',0,905,7,1,'2009-01-12 13:39:00',0,'ok pris en compte<br />\r\n','-2',8143,20),(8145,'1',0,1021,7,1,'2009-01-12 13:56:43',0,'Vérification des références','-2',0,10),(8146,'1',0,1021,7,1,'2009-01-12 15:00:00',1,'','-2',8145,10),(8147,'1',3878,0,3,3,'2009-01-15 18:30:00',0,'3h<br />\r\nsols + sanitaires<br />\r\n(180m² + 3 salles de bain)<br />\r\nSouhaite la prestation en fin de semaine (jeudi ou vendredi)<br />\r\n<br />\r\nSouhaite commencer au plus tot.<br />\r\nPour la premiere prestation, ils sont sur place ce lundi aprem (19/01/09) et le mardi toute la journée (20/01/09).','-2',7896,20),(8148,'1',3878,0,3,4,'2009-01-16 16:00:00',0,'','-2',7896,20),(8392,'0',1679,352,4,0,'2009-01-16 12:44:00',0,'16.01: Réception ce jour d\'un courrier du client informant qu\'il souhaitait interrompre les prestations (raisons économique et professionnelle) à compter du 16.01.09.<br />\r\nAppel client le 19.01 comme quoi nous avions bien réceptionné son courrier (mess rpdr).','',0,9),(9322,'0',3779,0,4,0,'2009-02-23 10:43:00',0,'CORINNE IRA CHEZ CETTE CLIENTE LE VENDREDI MATIN. LA PREMIERE SEMAINE DE MARS ELLE FERA LA PRESTA LE JEUDI DE 8H A12H AU LIEU DU VENDREDI / LE CONFIRMER A LA CLIENTE<br />\r\n3.03.09: Mme CAPLET interviendra exceptionnellement le jeudi 5.03 le matin de 8h30 à 12h30 + remettra les clès de l\'ancien appart à la belle-fille ce même jourPuis intervention tous les vendredi matin','',0,9),(8151,'0',3898,0,3,0,'2009-01-12 14:38:00',0,'','',0,17),(8154,'0',3898,0,3,4,'2009-01-12 14:40:00',0,'','-2',8151,17),(8155,'0',3898,0,3,1,'2009-01-12 18:40:00',1,'','-2',8151,17),(8156,'0',3898,0,9,0,'2009-01-12 14:42:00',0,'2 heures par semaine fds','',0,17),(9311,'1',1147,112,4,0,'2009-02-04 10:20:00',0,'prefere des remplacement le mercredi si possible ','',0,10),(8161,'0',3899,0,9,0,'2009-01-12 14:47:00',0,'','',0,17),(8162,'0',3899,0,1,0,'2009-01-12 14:47:00',0,'Pres','',0,17),(8170,'1',3907,0,9,0,'2009-01-12 16:09:00',0,'RDV 14/01 10H30','',0,2),(8171,'1',3907,0,9,3,'2009-01-12 16:09:00',0,'','-2',8170,2),(8172,'1',3905,0,3,0,'2009-01-12 16:12:00',0,'Devis par mail, me rappel','',0,2),(8173,'1',3904,0,9,0,'2009-01-12 16:13:00',0,'RDV 13/01 19H00','',0,2),(8174,'1',2603,678,4,0,'2009-01-12 16:14:00',0,'laisser msg pour absence interv. et proposer RPLCM.(12/01/09)','',0,10),(8175,'1',3822,678,4,0,'2009-01-12 16:16:00',0,'laisser msg abs interv et proposer un RPCM(12.01.09)','',0,10),(8176,'1',3902,0,3,0,'2009-01-12 16:18:00',0,'MSG 12/01','',0,2),(8177,'1',3891,853,7,0,'2009-01-12 16:22:00',0,'','',0,10),(8178,'1',3801,0,9,4,'2009-01-12 16:24:00',0,'Msg laissé sur port cliente pour relance proposition mardi 12h-14H30 avec Camara','-2',7736,2),(8188,'0',1838,707,4,0,'2009-01-12 16:56:00',0,'Laisser msg pour abs d\'interv avec pas de solution de RPLCM le 12.01.09.','',0,10),(8189,'1',873,0,4,0,'2009-01-12 16:58:00',0,' souchard abste le 12/01 le mari va faire le ménage cette semaine','',0,10),(8190,'1',3908,0,3,0,'2009-01-12 17:29:00',0,'PRO nettoyage de locaux : 1H par jour<br />\r\n','',0,20),(8191,'1',3908,0,3,1,'2009-01-12 17:31:00',0,'aimerait 1H de nettoyage par jour.<br />\r\nSa demande serait pour le mois d\'avril.<br />\r\n','-2',8190,20),(8192,'1',3908,0,3,1,'2009-03-09 12:27:00',0,'Est absente aujourd\'hui.Recontacter demain ','-2',8190,20),(8193,'1',3909,0,3,0,'2009-01-12 17:57:00',0,'2H','',0,20),(8194,'1',3909,0,3,1,'2009-01-12 17:58:00',0,'brief commercial Ok<br />\r\nEst déjà engagé avec association tarif + intéressant<br />\r\n','-2',8193,20),(8196,'1',3449,0,7,0,'2009-01-12 18:20:00',0,'chèque envoyé mais pas reçu <br />\r\n','',0,20),(8197,'1',3449,0,7,1,'2009-01-14 11:54:00',0,'Nous fait parvenir le n° du chèque et lui faire parvenir le courrier de désistement.<br />\r\n','-2',8196,20),(8198,'1',3841,0,3,4,'2009-02-16 18:56:00',0,'relancer, voir rdv client effectué mi-janvier','-2',7430,20),(8199,'0',1383,497,4,0,'2009-01-13 09:07:00',0,'Suite absence de Mme LAGRA, MMe DELAY accepte presta de remplacement le 15.01 avec Mme CALKA;<br />\r\nMess Rpdr Mme CALKA pour lui informer du remplacement+adresse+horaire','',0,9),(8200,'1',2595,0,4,0,'2009-01-13 09:15:00',0,'ABSENCE FDM CLENT PREVENU MARDI 13/01 A 9H15<br />\r\n','',0,10),(8201,'1',1187,472,4,0,'2009-01-13 09:19:00',0,'ABCENCE FDM MARDI 13/01 CLT PREVENU A 9H20<br />\r\n','',0,10),(8202,'1',2406,864,4,0,'2009-01-13 09:32:00',0,'ABSENCE FMD CLT PREVENU 9H30 13/01<br />\r\n','',0,10),(8203,'1',1529,299,4,0,'2009-01-13 10:05:00',0,'annulation prestation par client plus de trois jours avant pour le 20/01/09 et le 27/01/09 fdm prevenu ','',0,10),(8204,'1',1185,0,4,0,'2009-01-13 10:30:00',0,'à compter de ce 12/01/09 réduction des presta à 4 / par sem pour manque d\'assuidité de ferreira','',0,10),(8205,'1',3623,0,7,0,'2009-01-13 10:42:00',0,'facturation et reprise prestation','',0,20),(8206,'1',3623,0,7,1,'2009-01-13 10:43:00',0,'Ok la facturation est au point le solde est à 0.<br />\r\nOk pour la reprise qui aura lieu jeudi. La cliente aimerait que hawari vienne à 8H30 pour lui remettre les clés de façon définitive.<br />\r\n','-2',8205,20),(8207,'1',0,812,4,0,'2009-01-13 10:45:00',0,'revol 8h30 au lieu 9h et clés','',0,20),(8208,'1',0,812,4,1,'2009-01-13 10:46:00',0,'ok pour cette fois ','-2',8207,20),(8209,'1',3581,0,5,0,'2009-01-13 10:59:00',0,'prob avec david sur repassage','',0,20),(8210,'1',3581,0,5,1,'2009-01-13 10:59:00',0,'aimerait changer d\'intervenante','-2',8209,20),(8211,'1',2813,0,4,0,'2009-01-13 11:19:00',0,'annule la prestation du 23/01','',0,20),(8212,'1',2813,0,4,1,'2009-01-13 11:20:00',0,'ok pris en compte ','-2',8211,20),(8213,'1',0,371,4,0,'2009-01-13 11:23:00',0,'annulation presta jutisz le 23/01','',0,20),(8214,'1',0,371,4,1,'2009-01-13 11:23:00',0,'ok prévenue<br />\r\n','-2',8213,20),(8216,'1',1150,0,4,0,'2009-01-13 12:45:00',0,'mSG pas de remplacement le 13/01','',0,10),(8219,'1',0,1022,7,1,'2009-01-13 14:32:47',0,'Vérification des références','-2',0,10),(8220,'1',0,1022,7,1,'2009-01-13 15:00:00',1,'','-2',8219,10),(8221,'0',0,1023,7,1,'2009-01-13 14:52:07',0,'Vérification des références','-2',0,21),(8222,'0',0,1023,7,1,'2009-01-13 15:00:00',1,'','-2',8221,21),(8226,'1',3885,0,3,1,'2009-01-15 10:28:00',0,'Désire que vous les rappeliez : au sujet de la personne qui doit venir chez eux.<br />\r\nElle ne va pas venir chez eux car ils trouvent qu\'elle a trop de temps de trajet (presque 2h) pour 3 heures de ménage à leur domicile.<br />\r\n<br />\r\nDonc ils ont préféré annuler la prestation et souhaitent que vous les rappeliez.<br />\r\n','-2',7921,20),(8227,'0',2751,619,4,0,'2009-01-13 15:47:00',0,'Annule pendant les congés de colleaux le 9 et 16 février','',0,14),(8228,'1',3570,976,4,0,'2009-01-13 16:12:00',0,'suite à l\'abs de Mme soumano proposer Mme Félixon ','',0,10),(8232,'1',2711,678,4,0,'2009-01-13 16:46:00',0,'clt informé le 13/01 à 17h absence souchard du 15/01 ne veu pas de remplacement <br />\r\n ','',0,10),(8233,'1',0,371,7,0,'2009-01-13 16:47:00',0,'mise au point des prestations formateur encadrement<br />\r\n','',0,20),(8234,'1',0,371,7,1,'2009-01-13 16:00:00',0,'globalement insatisfaite.<br />\r\nAimerait faire un point avec la direction.<br />\r\npour elle n\'a pas la reconnaissance qu\'elle devrait avoir.<br />\r\n<br />\r\n','-2',8233,20),(8235,'1',0,371,7,1,'2009-01-16 17:00:00',0,'','-2',8233,20),(8236,'1',0,877,7,0,'2009-01-13 16:49:00',0,'proposer des prestations formateur perfectionnement<br />\r\n','',0,20),(8237,'1',0,877,7,1,'2009-01-14 10:47:00',0,'Ok pour faire des prestations formateur perfectionnement pas de problème de son côté.<br />\r\nest disponible le lundi jeudi et vendredi AM.<br />\r\nVient lundi pour formation<br />\r\n','-2',8236,20),(8238,'1',0,994,4,0,'2009-01-13 16:50:00',0,'proposition mallié','',0,20),(8239,'1',0,994,4,4,'2009-01-13 16:51:00',0,'','-2',8238,20),(8240,'1',0,994,4,4,'2009-01-14 11:11:00',0,'','-2',8238,20),(8241,'1',3581,0,5,4,'2009-01-14 15:58:00',0,'ok de notre côté. dès lundi après midi commence avec gimenez. <br />\r\nLundi AM et Jeudi AM<br />\r\n','-2',8209,20),(8242,'1',2263,864,4,0,'2009-01-13 16:56:00',0,'clte informé le 13/01 à 17h de absence fdm ','',0,10),(8243,'0',880,644,5,0,'2009-01-13 16:58:00',0,'faire le point avec le client sur la presta : l\'intervenante a perdu beaucoup de temps hier car elle a dû démonter l\'aspirateur pour le faire marcher (plein de poussière, de l\'argent dans les tubes...) mais suite à ça il fonctionne bien de nouveau. Par contre le fer à repasser fontionne très mal et elle est obligée de mettre de l\'eau avec les mains... : aucune vapeur car trop de calcaire. Il faut vraiment le détartrer. Elle perd donc beaucoup de temps.<br />\r\n15.01/ Mess rpdr client afin de lui faire part des pblms rencontrés par MmE MHAMEDI mardi dernier. Je lui ai demandé s\'il pouvait acheter 1 prdt afin d\'enlever le calcaire de son fer à repasser afin que celui-ci fonctionne correctement.','',0,9),(8390,'0',3906,701,4,0,'2009-01-16 12:22:00',0,'message répondeur pour lui demander si on peut décaler brousse ou viarouge entre 12h et 14h pour lui placer 2h de plus à baillargues<br />\r\n19.01.09: Elle m\'a informée que pour Mme VIAROUGE cela ne causerait pas de pblm','',0,9),(8330,'1',3885,0,3,4,'2009-01-16 10:45:00',0,'mise au point. Voir si la nouvelle peut démarrer les prestations ...','-2',7921,20),(8245,'1',1017,0,1,4,'2009-02-02 17:22:00',0,'','-2',7773,20),(8246,'1',2056,0,4,0,'2009-01-16 17:21:00',0,'le client est ok pour une heure de plus ce jour ','',0,9),(8384,'1',3885,0,3,1,'2009-01-19 13:00:00',0,'elle voit pr une aide ménagère direct aujourd\'hui nous rappel dans l\'après midi<br />\r\n','-2',7921,20),(8248,'1',3382,0,3,4,'2009-01-20 18:39:00',0,'','-2',3003,20),(8249,'1',2025,0,4,0,'2009-01-13 18:06:00',0,'suite à la demande du client l\'intervenante fera 2h de plus le 15.01','',0,9),(8250,'1',3518,0,3,4,'2009-01-20 18:42:00',0,'','-2',4271,20),(8251,'1',3650,0,3,1,'2009-01-14 13:02:00',0,'a trouvé un concurrent qui vient de s\'implanter sur toulouse à 0.50 cts moins cher','-2',5379,20),(8252,'1',3378,0,3,4,'2009-01-23 16:45:00',0,'visiblement à l\'étranger. mobistar(opérateur espagnol) nous dit que plus de couverture réseau pour le moment<br />\r\n','-2',2965,20),(8253,'1',3189,0,3,1,'2009-01-14 15:00:00',0,'ok veut un rdv le vendredi avec ses copines ','-2',1463,20),(8254,'1',3876,0,3,4,'2009-01-14 15:46:00',0,'','-2',7890,20),(8255,'1',3358,0,1,0,'2009-01-14 09:20:20',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(8256,'1',3358,926,1,1,'2009-01-15 13:00:00',1,'','-2',8255,26),(8257,'0',3609,0,1,0,'2009-01-14 09:46:00',0,'2h offertes sur prestation du 4 dec 2008','',0,21),(8258,'1',0,905,4,0,'2009-01-14 10:51:00',0,'becard arrêt des prestations<br />\r\n','',0,20),(8259,'0',0,557,7,0,'2009-01-14 10:50:00',0,'message répondeur lui demandant de rappeler pour lui remettre les clés de mme eberlin ou elle travaille demain / lui donner rdv à occtinaie auj; si elle rappelle !!!','',0,9),(8260,'1',0,905,4,1,'2009-01-14 12:30:00',0,'faire point avec elle. Perte des clients (mallié, becard ???) ','-2',8258,20),(8262,'1',2632,0,7,4,'2009-01-16 10:57:00',0,'','-2',5894,20),(8263,'1',3350,0,1,4,'2009-01-22 16:25:00',0,'','-2',6164,20),(8265,'1',3683,0,3,4,'2009-01-20 18:46:00',0,'','-2',5740,20),(8266,'1',3377,0,3,1,'2009-01-22 16:28:00',0,'non plus besoin de nos services s\'est arrangé de son côté<br />\r\n','-2',2963,20),(8267,'1',0,994,4,4,'2009-01-15 12:24:00',0,'','-2',8238,20),(8268,'0',3917,0,4,0,'2009-01-14 11:20:00',0,'Rv de présentation confirmé jeudi 15/01 à 18 h 30 et début presta vendredi ','',0,10),(8269,'1',3043,0,1,1,'2009-02-02 11:49:00',0,'nous le fait parvenir par courrier cet après midi <br />\r\n','-2',2638,20),(8270,'1',3449,0,7,2,'2009-01-15 14:43:00',0,'courrier désistement<br />\r\noK FAIT<br />\r\n','-2',8196,20),(8271,'1',2932,0,4,4,'2009-01-19 17:45:00',0,'nouvelle <br />\r\n','-2',6321,20),(8272,'1',3656,0,1,4,'2009-01-26 16:59:00',0,'mise au point a propos de sintas qui veut arrêter<br />\r\n','-2',7880,20),(8273,'1',0,905,4,1,'2009-01-15 12:35:00',0,'Ok elle passe lundi matin pour mise au point <br />\r\n','-2',8258,20),(8275,'1',3647,842,4,0,'2009-01-14 12:40:00',0,'changement pour réunion délégué presta sera le 23/01/09 de 15h30 à18h presta Ok pour CLT et INTERV.','',0,10),(8276,'0',1992,282,4,0,'2009-01-14 12:44:00',0,'Laisser msg le 14/01/09 pour changement de jour de presta suite à la réunion des délégués proposer le Mardi 20/01/09 de 13h à 17h.','',0,10),(8277,'1',1084,567,4,0,'2009-01-14 12:47:00',0,'attente d\'une réponse pour rapprocher la presta du 23/01/09 de 9h à 13h (cause de la réunion des délégués pour Mr Cornu)','',0,10),(8278,'1',3837,0,4,0,'2009-01-14 12:55:00',0,'téléphoner à la cliente pour savoir si elle sera présente demain pendant la prestation et si c\'est le cas il vaudrait peut-être mieux décaler le point qualité à jeudi prochain (voir avec va)','',0,9),(8321,'1',1147,112,4,0,'2009-01-15 09:04:00',0,'avertie Clt pour abs interv.15/01/09','',0,10),(8281,'0',1670,212,4,0,'2009-01-14 13:07:00',0,'attente de réponse pour reporter presta au 19/01/09 au même heures cause de la réunion des délégués. ','',0,10),(8373,'1',1663,888,4,0,'2009-01-15 18:01:00',0,'Mme GRAPIN nous a informé que la cliente souhaitait une prestation toutes les semaines 2h.<br />\r\nSemaine impaire : mercredi de 14h à 16h<br />\r\nSemaine paire : jeudi 9h30 à 11h30<br />\r\n<br />\r\nSe faire reconfirmer par la cliente puis saisir les prestations<br />\r\n<br />\r\nmessage à la cliente','',0,14),(8284,'1',2580,746,4,0,'2009-01-14 14:16:00',0,'changement horraire cause de la réunion des délégués Ok pour CLT et INTERV.','',0,10),(8285,'0',0,1024,7,1,'2009-01-14 15:15:14',0,'Vérification des références','-2',0,21),(8286,'0',0,1024,7,1,'2009-01-14 15:00:00',1,'','-2',8285,21),(8287,'0',2279,0,4,0,'2009-01-14 15:13:00',0,'VOIR LUNDI 19 TEL MME MAUPU<br />\r\nPOUSSIERE FRIGO<br />\r\n','',0,46),(8288,'1',3770,494,7,0,'2009-01-14 15:00:00',0,'','-2',0,10),(8290,'1',3770,494,7,6,'2009-01-14 15:33:00',0,'clt présente lors du Ctrl. CLT très satisfaite. ','1',8288,10),(8291,'1',3189,0,3,3,'2009-01-16 18:00:00',0,'A plusieurs. Veulent pour le moment 2 x 2H (elle et une voisine)<br />\r\nRappeler rapidement pour fixer la demande<br />\r\n','-2',1463,20),(8292,'1',3189,0,3,1,'2009-01-19 17:00:00',0,'rappel après 18H<br />\r\n','-2',1463,20),(8293,'0',3925,0,1,0,'2009-01-14 15:44:00',0,'Cliente en congés maternité jusqu\'en avril<br />\r\n2h pour sols, cuisine, sdb, sanitaire + poussière en surface','',0,14),(8294,'0',3925,131,4,0,'2009-01-14 15:45:00',0,'Mme BATARD interviendra tous les jeudi de 10h15 à 12h15','',0,14),(8295,'1',3895,0,3,1,'2009-01-15 15:51:00',0,'','-2',8103,2),(8296,'1',3876,0,3,4,'2009-01-22 16:33:00',0,'','-2',7890,20),(8297,'1',3581,0,5,4,'2009-01-15 14:52:00',0,'De notre côté gimenez ne peut pas ce lundi.<br />\r\nSinon partir sur le créneau : Lundi PM - Vendredi AM<br />\r\nOU Mardi vendredi. A voir avec cliente ...<br />\r\n','-2',8209,20),(8311,'1',3892,0,3,1,'2009-01-15 15:41:00',0,'','-2',8014,2),(8299,'1',3880,0,3,1,'2009-01-14 16:04:00',1,'','-2',7908,2),(8300,'1',3890,0,9,1,'2009-01-20 13:53:00',0,'Ok a contacté plateforme. Est occupé pour le moment retenter de la joindre vers 15H30 ou 16H (en réunion)<br />\r\n','-2',7992,20),(8310,'1',3892,0,3,1,'2009-01-14 16:29:00',0,'','-2',8014,2),(8302,'1',3880,0,3,1,'2009-01-14 16:23:00',0,'A trouvé quelqu\'un','-2',7908,2),(8303,'1',3896,0,3,1,'2009-01-14 01:26:00',0,'','-2',8142,2),(8304,'1',3896,0,3,1,'2009-01-15 15:58:00',0,'','-2',8142,2),(8305,'1',3905,0,3,1,'2009-01-14 16:30:00',0,'elle à bien reçu mon mail, elle n\'a pas pris sa décision pour le moment. ','-2',8172,2),(8306,'1',3905,0,3,1,'2009-01-15 16:00:00',0,'','-2',8172,2),(8307,'1',3902,0,3,1,'2009-01-14 16:34:00',0,'','-2',8176,2),(8308,'1',3902,0,3,1,'2009-01-15 16:05:00',0,'','-2',8176,2),(8309,'1',3913,0,1,3,'2009-01-15 19:00:00',1,'','-2',8247,2),(8313,'1',3915,0,4,0,'2009-01-14 16:57:00',0,'Msg pour début prestation le 19/01 avec Djaby attente de réponse ok Djaby','',0,10),(8316,'1',1132,199,4,0,'2009-01-14 17:18:00',0,'14/01/09: Mess Rpdr client suite à ce que MMe KHOUNLOTHAM m\'a informée. Elle a demandé au client si elle pouvait intervenir 3h le jeudi et 2h le vendredi au lieu de l\'inverse.<br />\r\nJ\'ai rappelé à Mme KOUNLOTHAM qu\'il faut au préalable nous en faire part, puis que nous appelions le client si besoin.','',0,9),(8317,'1',3926,0,9,0,'2009-01-14 18:24:00',0,'','',0,2),(8318,'1',3926,0,9,3,'2009-01-22 13:00:00',0,'','-2',8317,2),(8319,'1',3927,0,3,0,'2009-01-14 18:26:00',0,'','',0,2),(8320,'1',3927,0,3,1,'2009-01-14 18:37:00',0,'Me rappel, elle voudrait récupérer l\'intervenante de ses voisins, qui vont bientôt déménager en province. fin février. Elle à l\'air folle, ne se rappel plus du nom de ses voisins','-2',8319,2),(8323,'1',2714,472,4,0,'2009-01-15 09:16:00',0,'clt prevenu le 15/01 a 9h15<br />\r\nabcence fmd ','',0,10),(8326,'1',1170,567,4,0,'2009-01-15 10:17:00',0,'changement horraire pour cause de réunion des délégués.Eu Clt pour repporter une partie des heures du mercredi 21 au vendredi 23 (14h/17h) Clt doit réflèchir et nous rappeler.','',0,10),(8324,'0',1888,456,4,0,'2009-01-15 09:33:00',0,'Laisser mail pour abs interv.15/01/09','',0,10),(8327,'1',3885,0,3,4,'2009-01-15 11:30:00',0,'Message sur PORTABLE ET FIXE ...','-2',7921,20),(8328,'1',3884,472,4,0,'2009-01-15 11:00:00',0,'clt prevenu le 15/01/09 pour absence fdm ','',0,10),(8329,'1',2507,472,4,0,'2009-01-15 11:01:00',0,'clt prevenu le 15/01/09 absence fdm ','',0,10),(8331,'1',3889,0,3,4,'2009-01-22 16:30:00',0,'','-2',7989,20),(8332,'1',2537,660,4,0,'2009-01-15 11:50:00',0,'le 15/01/09 laisser msg pour changer horaires au matin de 9h/12h pour cause de réunion des délégués. ','',0,10),(8333,'1',3928,0,3,0,'2009-01-15 12:17:00',0,'6 h : association','',0,20),(8334,'1',3928,0,3,1,'2009-01-15 12:17:00',0,'Souhaite une prestation pour une association <br />\r\nPour 6 heures par semaine.<br />\r\n2h le lundi matin, mercredi matin et vendredi matin.<br />\r\n<br />\r\n','-2',8333,20),(8335,'1',3928,0,3,1,'2009-01-23 15:45:00',0,'faire parvenir e-mail. veut une mise en place rapide<br />\r\nok e mail<br />\r\nRetour ou relance ?<br />\r\n','-2',8333,20),(8336,'1',1950,864,4,0,'2009-01-15 12:41:00',0,'clte prevenu absence fmd le 14/01/09 <br />\r\n','',0,10),(8337,'1',2406,864,4,0,'2009-01-15 12:46:00',0,'clt prevenu le 15/01/09 à 12h45 absence fdm <br />\r\nmais pas moyen de laisser mess sur tel portable donc laisser mess sur tel domicile','',0,10),(8338,'1',1121,864,4,0,'2009-01-15 12:49:00',0,'cliente prevenu le 15/01/09 12h50 absence fdm ','',0,10),(8339,'1',1951,864,4,0,'2009-01-15 12:51:00',0,'clte prevenu le 15/01/09 a 12h45 absence fdm ','',0,10),(8341,'1',0,994,4,1,'2009-01-15 13:26:00',0,'ok pour démarre la prestation préfererait le lundi et vendredi matin <br />\r\n','-2',8238,20),(8342,'0',1623,0,1,0,'2009-01-15 13:28:00',0,'J4AI MME SOULIER AU TEL ET L INFORME DU MONTANT DE LEUR IMPAYES . ELLE NE SEMBLE PAS AU COURANT . VA SUREMENT ARRETER LES PRESTA LE TEMPS DE REGULARISER LA SITUATION . EN PARLE AVEC SON MARI ET NOUS RAPPELLE.<br />\r\n16.01 : VA m\'a fait part que la cliente arrêtait les presta. + envoie courrier RAR avec factures non réglées et courrier récap (VA)le 19.01.','',0,9),(8344,'0',1762,854,4,0,'2009-01-15 13:38:00',0,'l\'intervenante doit faire le lit chaque semaine et a du mal à trouver les draps qu\'il faut ; je lui dis de laisser un mot sur le cahier de liaison demandant à la cliente de les lui sortir à l\'avance et de les déposer sur le lit.','',0,9),(8345,'0',0,237,4,0,'2008-01-01 14:16:00',0,'ATTENTION ne pas laisser Mme MOISAN faire les vitres ','',0,14),(8346,'1',0,994,4,1,'2009-01-15 14:32:00',0,'non lundi et jeudi matin pour mallié ','-2',8238,20),(8347,'1',2069,456,4,0,'2009-01-15 14:40:00',0,'clte prevenu pour absence fdm le 15/01/09<br />\r\n','',0,10),(8348,'1',2718,678,4,0,'2009-01-15 14:42:00',0,'clte prevenue pour absence fdm 14/01/09<br />\r\n','',0,10),(8349,'1',3581,0,5,1,'2009-01-15 16:10:00',0,'NON reste bloqu\" sur le LUNDI et le JEUDI MATIN! Faire le mieux possible pour trouver une solution rapidement.<br />\r\nRecontacter Lundi<br />\r\n','-2',8209,20),(8891,'1',956,451,4,0,'2009-01-27 14:33:00',0,'CONFIRMER AU CLIENT QU A PARTIR DE CETTE SEMAINE IL AURA UNE PRESTA DE REPASSAGE DE 3H EN PLUS : MME AGHRABA VIENDRA TOUSLES JEUDI DE 15H15 A 17H15 ET UNE HEURE DE PLUS LE VENDREDI / MERCI DE LUI LAISSER EN EVIDENCE LE MATERIEL POUR REPASSER AINSI QUE LE LINGE','',0,9),(8350,'1',2721,299,4,0,'2009-01-15 14:58:00',0,'Changement de jour d\'interv pour cause de réunion des délégués. presta sera le mardi 20 de 13h à 15h. l\'heure manquante sera rattraper le mercredi d\'après. ','',0,10),(8351,'1',3930,0,3,0,'2009-01-15 15:14:00',0,'','',0,2),(8352,'1',0,1025,7,1,'2009-01-15 15:16:21',0,'Vérification des références','-2',0,10),(8353,'1',0,1025,7,1,'2009-01-15 15:00:00',1,'','-2',8352,10),(8354,'1',3930,0,3,4,'2009-01-15 15:17:00',0,'','-2',8351,2),(8355,'1',3930,0,3,1,'2009-01-19 17:30:00',0,'à fait appel à une autre société. tarifs','-2',8351,2),(8356,'1',3892,0,3,1,'2009-01-19 11:30:00',0,'','-2',8014,2),(8357,'1',3895,0,3,1,'2009-01-19 11:45:00',0,'','-2',8103,2),(8358,'1',1512,0,1,1,'2009-02-27 15:56:00',0,'si elle a besoin elle nous recontacte <br />\r\n','-2',314,20),(8359,'1',3896,0,3,1,'2009-01-19 12:00:00',0,'','-2',8142,2),(8360,'1',3275,0,4,0,'2009-01-15 15:59:00',0,'à compter du 22/12/08 la prestation du lundi ser de 2h au lieu de 3h','',0,10),(8361,'1',3905,0,3,1,'2009-01-19 13:00:00',0,'Ne veut plus qu\'on l\'appelle. Si elle à besoin, elle nous recontacte... pas trop contente.','-2',8172,2),(8362,'1',3902,0,3,1,'2009-01-19 16:08:00',0,'Elle à trouver quelqu\'un à court terme, qui vit dans son immeuble. Je lui ai donné mes coordonnées, mon nom et toutes les informations sur Ménage et Cie, tout est clair, on est compétitifs, elle n\'hésitera pas à nous contacter lorsqu\'elle aura besoin.','-2',8176,2),(8363,'1',3581,0,5,1,'2009-01-19 18:55:00',0,'Ok pour rolland le LUNDI et JEUDI MATIN!','-2',8209,20),(8364,'1',3901,0,4,0,'2009-01-15 16:22:00',0,'Trés satisfaite de la première prestation veut désormais 3 h à compter du 20/01','',0,10),(8365,'1',3850,0,3,4,'2009-01-22 16:28:00',0,'','-2',7563,20),(20044,'1',2406,864,4,0,'2009-10-22 09:26:00',0,'22/10/09 ANNULATION PRESTA MME KOMOROWSKA ENF MALADE.','',0,10),(8368,'1',1312,1001,7,6,'2009-01-15 11:00:00',0,'Suite au crtl de presta pas de prob de mon côté. laisser Msg Clt pour faire le point.','-2',8085,10),(8369,'1',3891,853,7,6,'2009-01-15 15:36:00',0,'suite au Ctrl RAS niveau mènage.','-2',8181,10),(8371,'1',3931,0,9,3,'2009-01-19 19:30:00',0,'','-2',8370,2),(8372,'1',2284,237,4,0,'2009-01-15 17:05:00',0,'Salariée nous a prévenue que cliente annulée le 18/02/09','',0,14),(8842,'1',1663,888,4,0,'2009-01-26 17:30:00',0,'Toutes les prestations auront lieu le jeudi matin ou AM','',0,14),(8376,'0',2043,0,4,0,'2009-01-15 18:06:00',0,'Message pour proposer Mlle JEAN PRIVAT','',0,14),(8478,'1',0,789,5,0,'2009-01-19 17:19:00',0,'crise de nerfs <br />\r\n','',0,20),(8378,'1',3168,0,1,0,'2009-01-16 00:12:52',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(8379,'1',3168,0,1,1,'2009-01-17 13:00:00',0,'ok<br />\r\n','-2',8378,20),(8380,'0',3932,0,1,0,'2009-01-16 08:52:00',0,'','',0,9),(9145,'1',871,204,4,0,'2009-02-02 13:31:00',0,'De : Buet Valerie [mailto:v.buet@web.de] Envoyé : dimanche 1 février 2009 16:24 À : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : Prestation ménage<br />\r\n<br />\r\n<br />\r\nA l\'attention de Mme ARDOUIN<br />\r\n<br />\r\nBonjour,<br />\r\n<br />\r\nmerci de prendre en compte que nous ne souhaitons pas de prestations de<br />\r\nménage la semaine calendaire 8 soit le mercredi 18 février 2009.<br />\r\nJe préviens également Mme Le Brasidec via le carnet de liaison.<br />\r\nMerci de me confirmer la réception de ce mail.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nV. Buet<br />\r\n','',0,14),(8382,'0',595,928,4,0,'2009-01-16 09:30:00',0,'Suite changement d\'intervenante MMe DE NAROIS = satisafaite de Mme AZZOUZI. Elle a su l\'écouter et aplliquer les demandes de la clientes.','',0,9),(9489,'1',1678,0,1,5,'2009-02-07 10:53:00',0,'La cliente a déjà trouvé une solution.<br />\r\n<br />\r\nMadame,<br />\r\nJe vous remercie de cette proposition mais j\'ai trouvé une solution depuis.<br />\r\nCordialement<br />\r\nIsabelle Deshayes<br />\r\n','-2',9458,2),(8385,'1',2632,0,7,4,'2009-01-23 17:28:00',0,'','-2',5894,20),(8386,'1',2835,0,4,0,'2009-01-16 11:45:00',0,'annulation prestation 16/11','',0,20),(8387,'1',2835,0,4,1,'2009-01-16 11:46:00',0,'suite décès dans la famille de gomez ne pourra pas effectuer prestation','-2',8386,20),(8388,'0',2686,854,5,0,'2009-01-16 12:10:00',0,'l intervenante nous informe qu\'elle laisse un mot au client l\'avertissant que son aspi (plutôt bon marché) ne fonctionne pas bien (au bout d\'un moment, il n\'aspire plus) et s\'il peut le vérifier','',0,9),(8393,'0',0,1026,7,1,'2009-01-16 13:00:48',0,'Vérification des références','-2',0,11),(8394,'0',0,1026,7,1,'2009-01-16 15:00:00',1,'','-2',8393,11),(8395,'1',2718,678,4,0,'2009-01-16 14:47:00',0,'Laisser Msg pour un remplacement pour Lundi 19/01 dde 9h 12h avec Mme Lachaud soit pour remplacement Vendredi 23.','',0,10),(8396,'1',3882,0,1,0,'2009-01-16 16:03:00',0,'','',0,2),(8398,'1',3882,0,1,1,'2009-01-20 16:04:00',1,'','-2',8396,2),(8399,'1',3866,507,7,6,'2009-01-16 16:00:00',0,'Vu en contrôle RAS .G laisser Msg Clt pour faire point sur presta.','-2',8087,10),(8402,'1',1959,472,4,0,'2009-01-16 16:58:00',0,'le 16/01/09 laisser Msg pour abscence Brisoux est proposer Remplacement (félixon ok) même jour Même heure','',0,10),(8403,'1',3878,0,3,1,'2009-01-19 15:31:00',0,'Ok pour 3H de prestation à commencer ce jeudi de 10H à 13H <br />\r\n','-2',7896,20),(8404,'1',3913,0,1,1,'2009-01-20 11:00:00',1,'','-2',8247,2),(8405,'1',3874,0,9,1,'2009-01-16 17:21:00',0,'Proposition Camara mardi 12h-14h : pas possible','-2',7885,2),(8406,'1',3874,0,9,1,'2009-01-21 11:00:00',1,'Voir Abé mardi 8h30-10h30','-2',7885,2),(8407,'1',3755,0,3,4,'2009-01-21 17:36:00',0,'','-2',6483,20),(8408,'1',3848,0,3,1,'2009-01-22 18:03:00',0,'Ok veut démarrer les prestations semaine prochaine première prestation vendredi midi (12H30) le 30/01 et par la suite 4H en 2x2H le lundi et vendredi matin (9H- 11h)<br />\r\n','-2',7545,20),(8409,'1',1108,0,4,1,'2009-01-20 17:48:00',1,'','-2',7782,20),(8410,'1',3781,0,3,4,'2009-01-19 18:09:00',1,'Ok démarrage prestation ? <br />\r\nprob avec démarrage<br />\r\n','-2',6791,20),(8411,'1',0,1027,7,1,'2009-01-16 17:52:50',0,'Vérification des références','-2',0,2),(8412,'1',0,1027,7,1,'2009-01-16 15:00:00',1,'','-2',8411,2),(8413,'1',3907,0,9,1,'2009-01-16 18:03:00',0,'Proposition Daville jeudi 13h-17h. Cliente voit avec son planning ce week-end et nous rappelle lundi 19/01 ds la jrnée','-2',8170,2),(8414,'1',3907,0,1,0,'2009-01-16 18:05:00',0,'','',0,2),(8415,'1',3907,0,1,1,'2009-01-19 17:00:00',1,'Confirmation jeudi 13h-17h','-2',8414,2),(8416,'1',3881,0,9,1,'2009-01-16 18:11:00',0,'Proposition Moreira lundi 10h-12h à partir du 26/01. Ne convient pas à la cliente + clients absents du 19 au 25/01','-2',7910,2),(8417,'1',3881,0,1,0,'2009-01-16 18:12:00',0,'','',0,2),(8418,'1',3881,0,1,1,'2009-01-22 11:00:00',1,'Faire autre proposition que le lundi','-2',8417,2),(8419,'1',0,1028,7,1,'2009-01-16 19:01:17',0,'Vérification des références','-2',0,20),(8420,'1',0,1028,7,1,'2009-01-20 13:54:00',0,'domicile service dissolu. A bien travaillé pour eux pendant 1 an environ. Pas du tout de retour de la part des particuliers mais avec l\'organisme rien de particulier à noter.<br />\r\n','-2',8419,20),(8895,'1',0,1039,7,1,'2009-01-27 15:41:10',0,'Vérification des références','-2',0,20),(8423,'1',2506,0,1,0,'2009-01-19 09:41:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(8425,'0',0,1029,7,1,'2009-01-19 10:34:11',0,'Vérification des références','-2',0,23),(8426,'0',0,1029,7,1,'2009-01-19 15:00:00',1,'','-2',8425,23),(8427,'0',3840,0,1,0,'2009-01-19 11:33:00',0,'19/01/09 : cliente très très contente de Mdame Sor !!','',0,21),(8428,'0',3856,0,1,0,'2009-01-19 11:34:00',0,'19/01/09 : cliente trouve approximatif mais c\'était la première prest, refaire point -','',0,21),(8429,'1',2089,0,4,0,'2009-01-12 16:35:00',0,'','',0,2),(8430,'1',2089,0,4,5,'2009-01-12 16:35:00',0,'Proposition mme Ngoy lundi 15h30-17h30 en remplacement de mme Ibbou','-2',8429,2),(8431,'1',2089,0,4,5,'2009-01-17 11:31:00',0,'Retour du client pour le changement d\'intervenante : <br />\r\n<br />\r\nMadame,<br />\r\nMerci pour votre réponse, cependant nous avons trouvé une femme de ménage par ailleurs et n\'avons donc plus pour l\'instant besoin des services de ménage et compagnie. <br />\r\nSoyez sûre que si notre solution ne s\'avérait pas pérenne, nous ferons de nouveau appel à vos services. <br />\r\nCordialement,<br />\r\nJonathan Chocron<br />\r\n','-2',8429,2),(8432,'1',0,789,5,0,'2009-01-19 11:53:00',0,'absence sintas suite fille malade<br />\r\n','',0,20),(8433,'1',0,789,5,1,'2009-01-19 10:30:00',0,'oui n\'a pas été sur la prestation car sa filel était malade toute la nuit ...<br />\r\nSera présente sur la prestation cet après midi <br />\r\n','-2',8432,20),(8434,'1',3389,0,4,0,'2009-01-19 11:54:00',0,'annulation prestation ce matin <br />\r\n','',0,20),(8435,'1',3389,0,4,4,'2009-01-19 11:54:00',1,'voit avec sa femme et nous recontacte.<br />\r\n','-2',8434,20),(8436,'0',3608,997,4,0,'2009-01-19 12:05:00',0,'Suite demande de MME GAMBIER pour 1 journée d\'absence (raison familiale) le 23.01.09, j\'ai contacté le client afin de lui en faire part.Cliente ok pour 1h de + mardi 20.01.','',0,9),(8665,'1',0,818,4,0,'2009-01-22 15:53:00',0,'fin des prestations ubeda<br />\r\n','',0,20),(8666,'1',0,818,4,4,'2009-01-22 15:53:00',0,'','-2',8665,20),(8438,'0',3806,997,4,0,'2009-01-19 12:13:00',0,'Suite demande d\'absence pour raison familiale de la part de Mme GAMBIER le 23.01, j\'ai contacté la cliente pour lui en faire part.<br />\r\nJe lui ai également proposé qu\'elle fasse 1h à 2h de + ce mercredi 23.01 ou le mercredi suivant.<br />\r\n19.01: La cliente ne souhaite pas d\'heure en plus','',0,9),(9218,'1',3402,928,7,0,'2009-02-02 18:22:00',0,'point qualité effectué au domicile de la fille (cf grille d\'évaluation)','',0,9),(8441,'1',1350,597,4,0,'2009-01-19 12:20:00',0,'Intervenante malade, trouver une remplaçante. rappeler la cliente cet après-midi','',0,14),(8616,'0',2927,489,4,0,'2009-01-21 14:35:00',0,'Mme CHARRIER n\'est pas intervenue le 15/01/09, sans nous prévenir mais vu avec le client','',0,14),(8443,'1',3389,0,4,1,'2009-01-19 12:43:00',0,'ok de son côté pour 4H jeudi matin <br />\r\n','-2',8434,20),(8444,'1',3885,0,3,1,'2009-01-20 18:30:00',0,'ok pour commencer pour 2H de prestation puis 3H si tout va bien.<br />\r\nNous fait parvenir le bon de commande<br />\r\n','-2',7921,20),(8445,'1',2022,472,4,0,'2009-01-19 13:12:00',0,'Clt attends remplacement Mardi ou Jeudi. (19/01/09).','',0,10),(8976,'1',3892,0,3,1,'2009-01-28 12:27:00',0,'TOUJOURS PAS JOIGNABLE','-2',8014,2),(8447,'1',3895,0,3,1,'2009-01-20 13:17:00',0,'','-2',8103,2),(8448,'1',3896,0,3,4,'2009-01-20 13:19:00',0,'','-2',8142,2),(8449,'0',3936,0,1,0,'2009-01-19 13:22:00',0,'Maison récente, ménage facile mais repassage<br />\r\nPriorité : cuisine, sanitaires, salle de bain, sols puis poussières et repassage.<br />\r\nattention au chien','',0,14),(8450,'1',3720,864,4,0,'2009-01-19 13:26:00',0,'le 19/01/09 suite à l\'abs interv clt ve RPCM.','',0,10),(8452,'1',2752,0,4,0,'2009-01-19 14:15:00',0,'annulation de la prestation d\'aujourd\'hui suite problème sintas<br />\r\n','',0,20),(8453,'1',2752,0,4,4,'2009-01-19 14:16:00',0,'','-2',8452,20),(8454,'1',2752,0,4,4,'2009-01-20 12:46:00',0,'','-2',8452,20),(8455,'0',1729,438,4,0,'2009-01-19 15:00:00',0,'Suite conversation téléphonique avec MmE CAPLET, elle m\'a informé que Mme AMALRIC souhaite réduire son contrat de 3h/sem à compter du 26.01.09<br />\r\n20.01: Confirmation de la cliente','',0,9),(8492,'1',3781,0,3,4,'2009-01-27 12:40:00',0,'personne de disponible pour le moment sur le secteur <br />\r\nOk pour démarrer les prestations dès ce MERCREDI MATIN <br />\r\n','-2',6791,20),(8459,'1',1177,0,1,0,'2009-01-19 16:07:00',0,'reprise des prestations<br />\r\n','',0,20),(8460,'1',1177,0,1,1,'2009-01-19 15:07:00',0,'aimerait reprendre des prestations pour 2H le vendredi matin de préférence sur le créneau 9H 12H<br />\r\n','-2',8459,20),(8461,'1',1776,237,4,0,'2009-01-19 16:08:00',0,'Ce jour salariée a fait 30mn en moins car travaille fini','',0,14),(8462,'1',2429,237,4,0,'2009-01-19 16:09:00',0,'Mme MOISAN nous a averti que cliente annule les 9 et 16 février 09','',0,14),(8463,'1',3878,0,3,1,'2009-01-23 16:12:00',0,'oui bon contact , bon travail tout s\'est très bien passé<br />\r\n','-2',7896,20),(8464,'1',3927,0,3,1,'2009-01-19 16:13:00',0,'C\'est un investissement, elle réfléchit et nous rappel.','-2',8319,2),(8465,'1',2969,846,4,0,'2009-01-19 16:17:00',0,'Je souahite faire passer la VM à MMe JACQUET, VA m\'a conseillée d\'attendre son rdz-vs à l\'anpe afin de faire 1 point avec MME JACQUET<br />\r\nMME JACQUET doit passer des test à l\'AFPA afin de suivre une formation de auxiliaire de vie. Test le 26.02.09 le matin donc décaler presta delpont au vendredi si client ok.<br />\r\nEcrit le 12.03.09.','',0,9),(8466,'1',3941,0,3,0,'2009-01-19 16:16:00',0,'Elle à mes coordonnées, me rappel en fin de semaine. Elle est trop occupé en ce début de semaine. ','',0,2),(8468,'1',3941,0,3,1,'2009-01-29 16:18:00',0,'Elle est dans démarche de recherche d\'informations. Elle à actuellement une femme de ménage. Elle préfère qu\'on ne la rappelle pas. Elle nous recontactera si elle choisi de passer par nous. Mais c\'est pas pour tout de suite. ','-2',8466,2),(8470,'1',2102,131,4,0,'2009-01-19 16:22:00',0,'De : martine hemon [mailto:hemon.martine@neuf.fr] <br />\r\nEnvoyé : dimanche 18 janvier 2009 18:46<br />\r\nÀ : Ménage et Cie Mr Lardière<br />\r\nObjet : Congés Madame Batard Chantal du 09-02 au 15-02-2009<br />\r\n<br />\r\nBonsoir,<br />\r\nConcernant le remplacement de Madame Batard, dans la mesure où vous me le proposez, je préfère annuler la prestation.<br />\r\nMerci.<br />\r\n <br />\r\nMartine Hémon<br />\r\ntel : 02 51 79 03 03<br />\r\n','',0,14),(8471,'0',825,271,4,0,'2009-01-19 16:43:00',0,'MmME GARROUMA vient de me faire part que la cliente annulerait le 30/01/09 et le 06/01/09. Mess Rpdr cliente ce jour afin d\'avoir confirmation <br />\r\n19.01 : La cliente a confirmé ses absences.','',0,9),(8475,'1',2595,472,4,0,'2009-01-19 16:55:00',0,'prevenue interv abst.','',0,10),(8645,'1',3757,0,4,1,'2009-01-23 17:30:00',0,'si demain est en forme elle peut sinon annule et report semaine prochaine.<br />\r\n','-2',8643,20),(8640,'1',0,994,4,0,'2009-01-22 14:18:00',0,'absente ce jour <br />\r\n','',0,20),(8476,'1',3189,0,3,1,'2009-01-19 18:10:00',0,'','-2',1463,20),(8477,'1',2774,1020,1,0,'2009-01-19 17:17:00',0,'Mlle JEAN-PRIVAT interviendra le jeudi en remplacement de Mme MOISAN','',0,14),(8479,'1',2043,1020,1,0,'2009-01-19 17:19:00',0,'1ere rencontre avec Mlle JEAN PRIVAT le lundi 19 janvier en fin d\'am.<br />\r\npuis prestation le vendredi de 9h10 à 11h10','',0,14),(8480,'1',0,789,5,1,'2009-01-19 17:19:00',0,'n\'a pas effectué les prestations aujourd\'hui pleure au téléphone.<br />\r\nDéclare aller voir le médecin.<br />\r\n','-2',8478,20),(8481,'1',0,789,5,4,'2009-01-19 17:20:00',0,'','-2',8478,20),(8482,'1',0,789,5,4,'2009-01-20 09:45:00',0,'','-2',8478,20),(8483,'1',1177,0,1,4,'2009-01-22 17:22:00',0,'','-2',8459,20),(8484,'0',2812,0,1,0,'2009-01-19 17:22:00',0,'Client prévenue arrêt de Mme GUICHETEAU, c\'est Mme REDONDIE qui prend la décision du remplacement, il faut la tel ou le soir à partir de 19h ou le mercredi.','',0,14),(8485,'0',1818,489,4,0,'2009-01-19 17:28:00',0,'annulation du 16/01/09 car mme CHARRIER était absente car malade (sans nous prévenir mais client prévenue)','',0,14),(8486,'0',1140,0,1,0,'2009-01-19 17:35:00',0,'Message pour prévenir arrêt Mme GUICHETEAU avec reprise inconnue.<br />\r\n<br />\r\nProposition de remplacement avec Mme JADEAU','',0,14),(8487,'1',0,216,4,0,'2009-01-19 17:41:00',0,'delbert modif <br />\r\n','',0,20),(8488,'1',0,216,4,1,'2009-01-19 17:41:00',0,'décaler prestation ou aller plus tard chez elle <br />\r\n','-2',8487,20),(8489,'1',0,216,4,1,'2009-01-20 15:00:00',0,'boutillat étant absent elle fait delbert ds l\'après midi et boutillat demain si meilleur santé.<br />\r\n','-2',8487,20),(8490,'1',2932,0,4,1,'2009-01-21 13:08:00',0,'1ère prestation au 5 février<br />\r\n','-2',6321,20),(8491,'0',3235,0,1,0,'2009-01-19 17:45:00',0,'Message pour la prévenir arrêt Mlle LE BOUEDEC et proposer remplacement Mme ENET','',0,14),(8493,'1',693,0,4,0,'2009-01-19 18:11:00',0,'Message pour prévenir reprise de Mme ENET, souhaite t-il la reprendre ou garder Mme MASURAIS','',0,14),(8499,'1',0,789,5,1,'2009-01-20 11:00:00',0,'problème financier prise a la gorge. <br />\r\nElle sent que cela influe sur le moral et sur le physique.<br />\r\nElle compte déménager bientôt.<br />\r\nVoir pour moduler son planning de façon optimal. Mise au point agence demain<br />\r\n<br />\r\n','-2',8478,20),(9238,'0',0,595,7,0,'2009-02-03 11:10:00',0,'Suite AM de MME MERZI du 30.01.09 au 17.02.09, rappeler MME MERZI afin de savoir si reprise ou non le 18.02<br />\r\nProlongation jusqu\'au 24.02.09','',0,9),(8497,'1',1184,0,4,0,'2009-01-19 18:29:00',0,'','',0,2),(8498,'1',1184,0,4,4,'2009-01-19 18:29:00',0,'Msg laissé sur fixe client pour non-intervention de ce jour. Impossible de joindre sur le port','-2',8497,2),(8641,'1',0,994,4,1,'2009-01-22 14:19:00',0,'annule car absente ','-2',8640,20),(8503,'1',1358,864,4,0,'2009-01-20 10:45:00',0,'clte prevenu le 20/01 absence fdm','',0,10),(8504,'1',0,371,7,1,'2009-01-20 17:00:00',0,'mise au point Ok avec Mr fournel. <br />\r\n','-2',8233,20),(8505,'1',2539,0,4,0,'2009-01-20 11:09:00',0,'sintas absente ','',0,20),(8506,'1',2539,0,4,4,'2009-01-20 11:09:00',0,'','-2',8505,20),(8507,'1',2539,0,4,4,'2009-01-22 16:00:00',0,'changement d\'intervenante. De sintas à Rolland le mardi matin 9H 12H<br />\r\n','-2',8505,20),(8508,'1',2061,0,4,0,'2009-01-20 11:12:00',0,'sintas absente','',0,20),(8509,'1',2061,0,4,4,'2009-01-20 11:12:00',0,'absente mais remplacement possible avec david mercredi après midi ou jeudi matin<br />\r\n<br />\r\n','-2',8508,20),(8593,'1',671,0,1,0,'2009-01-21 14:47:00',0,'PREVENIR LE CLIENT DU POINT QUALITE VENDREDI','',0,9),(8512,'0',1871,451,7,0,'2009-01-23 11:50:00',0,'21.09 : Info client du point qualité du 23.01. La cliente m\'a fait part que MMmE agraba ne nettoyait pas sous les lits','',0,9),(8720,'1',153,15,5,1,'2009-01-20 15:23:00',0,'Le client a été appelé sur son lieu de travail par son gardien et une voisine qui ont trouvé la porte de son appartement ouverte. Mme Ebo dit avoir fermé la porte, si elle était restée ouverte, elle s\'en serait rendue compte en allant prendre l\'ascenseur, de plus l\'appartement est équipé d\'un détecteur de présence et elle aurait remarqué la lumière. Coordonnées de mme Ebo données à mr Janin pour plus d\'explications. Par ailleurs, le client fait part de la disparition d\'un IPOD, suite au passage de mme Bouffet.','-2',8719,2),(8524,'1',2677,0,1,0,'2009-01-20 11:50:00',0,'','',0,2),(8522,'1',3904,16,1,1,'2009-01-03 11:00:00',0,'La cliente n\'est pas entièrement satisfaite, Mme Esene est très gentille, niveau repassage c\'est bien, niveau ménage il n\'y a pas de différence entre le lundi matin et le lundi soir alors que le ménage a été fait entre temps.','-2',8400,2),(8525,'1',2677,16,1,1,'2009-01-20 11:50:00',0,'appel pour savoir si la prestation s\'est bien passée. Pas de remarques particulières, on continue comme ça.','-2',8524,2),(8526,'0',3838,928,7,0,'2009-02-02 11:55:00',0,'Formation ménage chez la fille de mme WHABA suite critiques de Mme WAHBA SUR SON MANQUE DE METHODOLOGIE','',0,9),(8527,'1',2061,0,4,1,'2009-01-20 12:02:00',0,'ok changement d\'intervenante<br />\r\n','-2',8508,20),(8528,'0',3273,120,4,0,'2009-01-20 12:26:00',0,'CONVOCATION AMETRA MME HASSANALY LE 29.01.09 A 8H30<br />\r\nNe s\'est pas rendu au rdz-vs car a reçu sa convocation qu\'aujourd\'hui (+10jours de retard).<br />\r\nNouvelle convocation 17.02.09 à 9h45','',0,9),(8529,'1',2752,0,4,1,'2009-01-20 17:46:00',0,'ok pour prestation demain chez elle avec sintas voit de notre côté pour remplacement définitif sintas ...','-2',8452,20),(8530,'1',3720,864,4,0,'2009-01-20 13:30:00',0,'LE 20/01/09 CLT ne ve plus de remplacement. ','',0,10),(8531,'1',1559,253,4,0,'2009-01-20 13:44:00',0,'Salariée devant le domicile le 20/01/09 client abs, j\'ai laissé un message sur le répondeur???????<br />\r\nPas de clé cachée, ni porte vitrée ouverte<br />\r\n<br />\r\nClient a oublié, donc sa faute','',0,14),(8534,'1',3890,0,9,1,'2009-01-20 16:08:00',0,'pas dispo c\'est elle qui nous recontactera demain matin <br />\r\n','-2',7992,20),(8535,'1',3877,0,3,1,'2009-01-23 11:07:00',0,'préfère économiser et faire leur ménage eux même<br />\r\n','-2',7893,20),(8536,'1',3716,0,3,4,'2009-01-23 11:12:00',0,'','-2',6107,20),(8537,'1',3238,475,4,0,'2009-01-20 14:28:00',0,'Annule la prestation du 27/01','',0,14),(8538,'0',2623,507,4,0,'2009-01-20 15:05:00',0,'Laisser msg car Mme de sousa nous a prévenue qu\'elle a fait que du repassage aujourd\'hui.(20/01/09)','',0,10),(8539,'0',3916,507,4,0,'2009-01-20 15:06:00',0,'le 20/01/09 laisser Msg pour confirmer presta le mercredi de 9h/11h avec Mme De Sousa.','',0,10),(8540,'1',616,237,4,0,'2009-01-20 15:26:00',0,'Salariée a fait 3h au lieu de 3h30 ce jour (20/01/09)<br />\r\n<br />\r\nEn décembre le 23/12 elle a fait 30mn en moins, lui faire un avoir de 30mn sur facture du 15/01/09','',0,14),(8541,'1',3811,516,4,0,'2009-01-20 15:55:00',0,'Mlle DA CRUZ va intervenir en remplacement de Mme GUICHETEAU.<br />\r\nRencontre le 21/01/09 à 19h30<br />\r\npuis intervention le jeudi de 9h à 11h','',0,14),(8542,'1',2344,0,4,0,'2009-01-20 16:05:00',0,'Message pour lui demander de vérifier que son chèque n\'a pas était encaissé','',0,14),(8543,'1',2344,577,4,0,'2009-01-20 16:06:00',0,'Mme RICHARD va aller en remplacement de Mme GUICHETEAU','',0,14),(8544,'1',3890,0,9,1,'2009-01-21 10:20:00',0,'Ok pour mise en place prestation.<br />\r\nBrief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',7992,20),(8545,'1',3175,842,4,0,'2009-01-20 16:21:00',0,'CLT PREVENU ABSENCE DU 21/01 FDM ABSENCE <br />\r\n<br />\r\n','',0,10),(8546,'1',2263,864,4,0,'2009-01-20 16:26:00',0,'mess repondeur le 20/01 a 16h30 clte pour absence fdm le 21/01<br />\r\n','',0,10),(8547,'0',0,131,6,0,'2009-01-20 16:43:00',0,'Envoi ce jour du courrier acceptation congés de février','',0,14),(8548,'1',1950,864,5,0,'2009-01-20 16:39:00',0,'Ne laisse pas sécher le sol avant de remettre les tapis.<br />\r\nles douches et toilettes doivent être parfait. Vitres douche mal nettoyer et mal essuyer reste du calcaire.L\'évier pareil.(nettoyage au cif pour les deux).','',0,10),(8549,'0',0,619,6,0,'2009-01-20 16:44:00',0,'Envoi ce jour courrier acceptation des vacances de février','',0,14),(8550,'1',0,855,6,0,'2009-01-20 16:46:00',0,'Envoi ce jour courrier acceptation des congés de février','',0,14),(8551,'1',3165,0,4,0,'2009-01-20 17:12:00',0,'décalage de la prestation du vendredi matin au vendredi après midi sur la base 13h30-16h30 ','',0,20),(8552,'1',3165,0,4,1,'2009-01-20 17:13:00',0,'voit avec sa femme qui nous recontacte demain matin <br />\r\n','-2',8551,20),(8688,'0',3023,790,7,0,'2009-01-27 17:00:00',0,'','-2',0,21),(8554,'0',699,67,4,0,'2009-01-20 17:14:00',0,'Saisi prestation du vendredi 16/01/09 en 2 fois car planning reçu après facturation<br />\r\nnormalement le 16/01/09 de 13h45 à 17h45 :4h<br />\r\nsaisi le lundi 12 : 2h + vendredi 16 : 2h','',0,14),(8555,'1',0,1030,7,1,'2009-01-20 17:26:16',0,'Vérification des références','-2',0,20),(8565,'1',3945,0,3,1,'2009-01-20 17:53:00',0,'Elle veut d\'abord des infos par mail, je la recontacte ensuite pour qu\'on puisse discuter de tout ça. monikaboivin@free.fr','-2',8564,2),(8557,'1',1364,898,1,0,'2009-01-20 17:34:00',0,'quand salariée arrive c\'est déjà humide dans la SDB, elle met systématiquement une serpillère pour ne pas inonder la chambre','',0,14),(8558,'1',0,1031,7,1,'2009-01-20 17:37:43',0,'Vérification des références','-2',0,20),(8564,'1',3945,0,3,0,'2009-01-20 17:53:00',0,'','',0,2),(8560,'1',0,1032,7,1,'2009-01-20 17:45:15',0,'Vérification des références','-2',0,20),(8562,'1',0,1033,7,1,'2009-01-20 17:47:21',0,'Vérification des références','-2',0,20),(8566,'1',3945,0,3,1,'2009-01-23 17:53:00',0,'A contacter pour savoir si elle à reçu mon mail. habite à Sarcelles. 3h/s.','-2',8564,2),(8567,'1',0,905,4,0,'2009-01-20 17:59:00',0,'reprise prestation montaubric<br />\r\n','',0,20),(8568,'1',2061,0,4,1,'2009-01-20 16:00:00',0,'david en remplacement sur le jeudi matin ?<br />\r\nok pour cette semaine a valider pour la suite.<br />\r\n','-2',8508,20),(8569,'1',2061,0,4,1,'2009-01-20 18:00:00',0,'','-2',8508,20),(8570,'1',2061,0,4,4,'2009-01-21 16:01:00',0,'pour changement serait Ok pour le jeudi matin ?<br />\r\n','-2',8508,20),(8571,'1',0,905,4,4,'2009-01-20 18:00:00',0,'','-2',8567,20),(8622,'0',2446,0,4,0,'2009-01-21 16:54:00',0,'Avoir car la prestation du 8/01 n\'avait pas était annulée<br />\r\n','',0,14),(8573,'0',2771,0,4,0,'2009-01-20 18:03:00',0,'OK POUR PRESTA AVEC INGRAITO LE 23/01/09','',0,10),(8574,'1',3885,0,3,1,'2009-01-26 11:43:00',0,'Ok pour 3H le lundi matin. Tout s\'est très bien passé avec l\'intervenante<br />\r\n','-2',7921,20),(8575,'1',3382,0,3,4,'2009-01-26 17:25:00',0,'','-2',3003,20),(8576,'1',3518,0,3,4,'2009-01-23 17:25:00',0,'','-2',4271,20),(8577,'1',3378,0,3,4,'2009-01-20 18:45:00',0,'','-2',2965,20),(8578,'1',3683,0,3,4,'2009-01-28 17:32:00',0,'','-2',5740,20),(8579,'1',3581,0,5,1,'2009-01-20 18:55:00',0,'OK pour rolland dès lundi 26','-2',8209,20),(8580,'1',3581,0,5,4,'2009-01-22 17:46:00',0,'c\'est bon pour rolland <br />\r\n','-2',8209,20),(8581,'1',0,216,4,1,'2009-01-21 17:36:00',0,'ok fait <br />\r\n','-2',8487,20),(8583,'1',0,789,5,1,'2009-01-21 17:00:00',0,'souhaite se faire licencier','-2',8478,20),(8584,'1',2752,0,4,1,'2009-01-23 17:30:00',0,'remplacement ? <br />\r\nsintas parle de ses problemes autour d\'elle.<br />\r\nMme beaudoin a ressenti un laisser aller global.<br />\r\nNe fait plus les prestations comme avant<br />\r\n','-2',8452,20),(8606,'1',1121,864,4,0,'2009-01-21 11:46:00',0,'clte prevenue absence fdm le 21/01 pour le 23/01 repondeur ','',0,10),(8607,'1',1951,864,4,0,'2009-01-21 11:48:00',0,'clt prevenu le 21/01 pour absence fdm 23/01','',0,10),(8608,'0',0,1034,7,1,'2009-01-21 12:54:04',0,'Vérification des références','-2',0,47),(8586,'0',1592,271,5,0,'2009-01-20 09:29:00',0,'LE CLIENT NOUS FAIT PART DES CRITIQUES SUIVANTES : TRACES AU SOL/CHEVEU BAIGNOIRE/NE NETTOIE PAS LA PORTE DE DOUCHE EN BAS AU NIVEAU DE LA PLIURE/TRAVAILLE PIEDS NUS/WC PAS NETS : LAISSE DE LA SALETE LA OU ON LA VOIT / SOUHAITE UN TRAVAILLE MIEUX FINI<br />\r\nPAR CONTRE PEUT ETRE TROP DE CHOSES EN 2H. DETAIL DE LA PRESTATION (100 M2):<br />\r\nASPI PARTOUT/POUSSIERE PARTOUT EN GROS/2SDB(GLACE-1 BAIGNOIRE 1 DOUCHE 3 LAVABOS 2 WC )/ PLAN DE TRAVAIL CUISINE / LAVER EN BAS OU EN HAUT','',0,9),(8595,'1',671,928,7,0,'2009-03-19 11:15:00',0,'JE FAIS PART A L INTERVENANTE DES REMARQUES DE LA CLIENTE QUI A CONSTATE UNE DEGRADATION DES PRESTA / ELLE DOIT ABSOLUMENT FAIRE LE BAS A FOND QUITTE A NE PLUS PASSER L ASPI DANS LA PARTIE SUPERIEUR DE LA MAISON<br />\r\n16.04.09: Clte satisfaite du travail de MME AZZOUZI, mais a précisé qu\'elle lui laissé des messages dans le carnet de liaison pour sa presta. Avant, lorsqu\'elle remplaçait Mme HASSANALY, elle avait du temps et passait l\'aspi à l\'étage. Or maintenant elle ne le fait plus.','',0,9),(8588,'0',1592,271,7,0,'2009-01-26 16:15:00',0,'POINT QUALITE AU DOMICILE DU CLIENT SUR SA DEMANDE (CF SUIVI) : TRAVAIL CORRECT MAIS L INTERVENANTE EN 2H N A PAS LE TEMPS DE FAIRE A FOND NI DE PRENDRE DES INITIATIVEs;<br />\r\nla cliente va lui dire d\'alterner les sols avec la poussière mais doit avoir un meilleur coup d\'oeil pour éviter de laisser s\'encrasser certaines choses quitte à n\'en pas faire d\'autres ; il suffit de lui dire;','',0,9),(8597,'1',1950,864,4,0,'2009-01-21 10:02:00',0,'clte absente le jeudi 29/01 fdm prevenue ','',0,10),(8598,'1',809,567,4,0,'2009-01-21 10:04:00',0,'clt absente le 19/02 et 26/02 fdm prevenue','',0,10),(8599,'1',3249,0,1,0,'2009-01-21 10:07:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(8601,'1',1507,453,4,0,'2009-01-21 10:05:00',0,'clt absent le 12/02 et le 19/02 fdm prevenue','',0,10),(8602,'1',3890,0,9,3,'2009-01-21 18:00:00',0,'Ok entretien courant de la maison (sols, salle de bain et cuisine) elle veut tout a eau de javel pour bien désinfecter.<br />\r\n<br />\r\nPoussières quand intervenante aura le temps <br />\r\nIl faut qu\'elle sache s\'organiser et prendre des initiatives sur la prestation<br />\r\n','-2',7992,20),(8603,'1',3890,0,9,1,'2009-01-22 17:40:00',0,'ok démarrage des prestations mme vermoere vendredi 4H de 9h à 13H<br />\r\n','-2',7992,20),(8604,'0',3859,997,1,0,'2009-01-21 10:56:00',0,'LA CLIENTE N A JAMAIS EU D AIDE MENAGERE AVANT ET NE SAIT PAS COMMENT JUGER LE TRAVAIL DE MME GAMBIER . ELLE REMARQUE QU AUCUNE VITRE N A ETE FAITE. ELLE A L IMPRESSION QUE L INTERVENANTE N A PAS ENCORE TROUVE SES REPERES ET SE DEMANDE S IL NE S AGIT PAS AUSSI D UN MANQUE DE TEMPS CAR LA MAISON FAIT 200 M2, il y a du repassage et le client ne fait rien','',0,9),(8609,'0',0,1034,7,1,'2009-01-21 15:00:00',1,'','-2',8608,47),(8610,'1',3727,0,4,1,'2009-01-22 14:39:00',0,'Ok pour modification avec bernardini <br />\r\n','-2',7760,20),(8611,'1',2932,0,4,1,'2009-01-21 13:08:00',0,'remise clés a vermoere dès que possible !! ','-2',6321,20),(8612,'1',2932,0,4,4,'2009-02-05 12:09:00',0,'a refusé la prestation alors que celle ci était prévu<br />\r\n','-2',6321,20),(8613,'1',0,763,4,0,'2009-01-21 13:10:00',0,'dispo pour chassaigne','',0,20),(8614,'1',0,763,4,4,'2009-01-21 13:11:00',0,'','-2',8613,20),(8615,'1',0,763,4,1,'2009-01-22 13:11:00',0,'non pas de dispo libre ','-2',8613,20),(8617,'1',3948,0,4,0,'2009-01-21 14:56:00',0,'Formation de Mlle JEAN PRIVAT chez :<br />\r\n- AERTS le 13/01/09 de 9h à 12h30<br />\r\n- CHAZALON le 15/01/09 de 13h à 16h','',0,14),(8618,'1',3948,0,4,0,'2009-01-21 14:57:00',0,'Mme PEAN est intervenue le 21/01/09 chez Mr LEBRENN de 9h15 à 12h15 pour la formation de Mlle JEAN PRIVAT','',0,14),(8619,'0',1140,0,4,0,'2009-01-21 15:02:00',0,'Message pour confirmer intervention de Mme JADEAU le vendredi de 13h45 à 16h45 pendant absence de Mme GUICHETEAU','',0,14),(8620,'0',0,421,4,0,'2009-01-21 15:03:00',0,'Elle n\'est pas dispo le mercredi 11/02/09 matin pour faire des formations','',0,14),(8621,'1',2061,0,4,1,'2009-01-22 16:01:00',0,'ok pour gimenez le mardi après midi dès semaine prochaine<br />\r\nok pour voile ouverte et pas dérangé du tout <br />\r\n','-2',8508,20),(8623,'1',3319,934,4,0,'2009-01-21 17:17:00',0,'Mess Rpdr cliente afin de lui informer que MME LAVILLE a effectué une prestation de 2h le 20.01.09 au lieu de 3h.','',0,9),(8624,'1',2077,0,4,0,'2009-01-21 17:25:00',0,'suspension de prestation ','',0,20),(8625,'1',237,0,1,0,'2009-01-21 18:04:00',0,'','',0,2),(8626,'1',237,0,1,1,'2009-01-21 18:04:00',0,'Appel de la cliente ce jour pour arrêt des presta. Lui revient moins cher de passer en direct','-2',8625,2),(8627,'0',3327,0,1,0,'2009-01-21 18:30:00',0,'J INFORME LE CLIENT QUE L INTERVENANTE NE PEUT CONTINUER CHEZ LUI / CELA LUI EST EGAL CAR ANNULE LES PRESTA JUSQU AU 13.02 DATE A LAQUELLE IL RENTRE DE PARIS / LE RAPPELER CE JOUR LA POUR ENVISAGER DE NOUVEAU LA MISE EN PLACE DES PRESTAS','',0,9),(9408,'0',0,809,4,0,'2009-02-05 12:18:00',0,'Lettre de démission au 1/02/09','',0,14),(16806,'0',4022,0,1,0,'2009-07-29 16:43:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(8629,'1',2067,453,4,0,'2009-01-22 09:49:00',0,'mme guerin absente fdm prevenu le 22/01 a 10h','',0,10),(8630,'1',3774,212,4,0,'2009-01-22 09:50:00',0,'clte absente fdm prevenu le 22/01 à 10h<br />\r\n','',0,10),(8632,'1',3891,853,5,0,'2009-01-22 11:32:00',0,'rappel de la Clt pour prob d\'aspirateur mal passé sous les lits et poussière mal faite.Vu avec interv par tèl.','',0,10),(8633,'0',3893,438,1,0,'2009-01-22 12:34:00',0,'l aspi n aspire rien et pas de serpillere mais des lingettes pour nettoyer le sol ! par ailleurs, il y avait un peintre mais lorsque corinne est partie la maison était propre<br />\r\n27.01 : Client satisfait de la presta. Dans placard de l\'entrée à droite : sot + serpillère. Dans SDB du bas il y a d\'autres produits ménager. Apporter cahier de liaison au client.<br />\r\nPour faire point avec aide-ménagère le client a demandé 1 intervention + tôt : MME CAPLET OK','',0,9),(8635,'1',2245,557,4,0,'2009-01-22 12:50:00',0,'Mlle HAMMAN nous a fait part que MME DELISLE-GUILLET lui avait demandé d\'intervneir 1h de + lundi 26.01.09.<br />\r\n22.01.09 : Mess Rpdr client comme quoi nous avions eut connaissance de sa demande par Mlle HAMMAN','',0,9),(9228,'1',2398,112,4,0,'2009-02-03 10:18:00',0,'mess laisser le 3/02 pour absence fdm du 6/02','',0,10),(8637,'1',1766,855,4,0,'2009-01-22 13:21:00',0,'De : LUITOT Sophie & Rémi [mailto:sofiremi@tele2.fr] <br />\r\nEnvoyé : mercredi 21 janvier 2009 21:42<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nCc : remiluitot@orange.fr<br />\r\nObjet : A l\'attention de Mme ARDOUIN.<br />\r\n<br />\r\nBonjour,<br />\r\n<br />\r\nJ’ai récemment reçu une fiche de votre compagnie m’indiquant que ma femme de ménage, Melle Vianneytte PEIGNE, serait en congés du 23 au 28 février 2009.<br />\r\n<br />\r\nVous m’interrogiez alors pour savoir si je souhaitais une remplaçante durant cette période. Il ne sera pas nécessaire de la faire remplacer pour cette semaine-ci.<br />\r\n<br />\r\nVous en souhaitant bonne réception,<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nSophie LUITOT<br />\r\n','',0,14),(8638,'0',0,1018,4,0,'2009-01-22 13:49:00',0,'Le mardi matin et jeudi AM (possible le matin) elle a trouvé un CESU donc plus dispo ces jours la','',0,14),(8639,'0',1350,1018,7,0,'2009-01-22 13:59:00',0,'La cliente lui a signalé que le repassage d\'un pantalon + les cols de chemise étaient mal fait.<br />\r\n<br />\r\nElle ne sait pas ou sont les produits, la cliente ne prend pas le temps de lui expliquer, elle a l\'impression de la déranger.<br />\r\n<br />\r\nSinon le métier lui plait.<br />\r\n<br />\r\nElle aimerait avoir une formation si possible.','',0,14),(8646,'0',0,232,7,0,'2009-01-22 14:32:00',0,'Elle ne nous a pas dit qu\'elle était tombée chez Mme DA SILVA, elle a glissé sur le sol, depuis elle est bloquée, elle a une lombalgi. <br />\r\nElle a était 8 jours sans bouger, elle recommence à bouger tout doucement, elle revoit son médecin demain, elle est sûre qu\'elle sera encore arrêtée. Elle ne va sûrement pas reprendre tout de suite.','',0,14),(8647,'1',0,812,4,0,'2009-01-22 14:40:00',0,'fin prestation mr begue','',0,20),(8648,'1',0,812,4,1,'2009-01-22 14:40:00',0,'ok averti, pris en compte<br />\r\n','-2',8647,20),(8649,'1',0,905,4,0,'2009-01-22 14:43:00',0,'presta de ce vendredi <br />\r\n','',0,20),(8650,'1',0,905,4,4,'2009-01-22 14:43:00',0,'','-2',8649,20),(8651,'1',0,905,4,1,'2009-01-22 16:24:00',0,'malade pense avoir une gastro.<br />\r\nVerra si peut assurer les prestations demain matin .<br />\r\nNous tient informé<br />\r\nCachelet reprise prestation <br />\r\n','-2',8649,20),(8652,'0',0,199,7,0,'2009-01-22 14:46:00',0,'','',0,9),(8858,'0',3608,997,4,0,'2009-01-27 09:51:00',0,'Suite pblm de sonnerie, Mme GAMBIER n\'a pas pu rentrer chez la cliente (qui était bien chez elle), qui n\'a pas entendu la sonnerie. Mme GAMBIER est rentrée chez elle. Presta annulée suite entretien cliente.<br />\r\nJe précise à l\'intervenante qu\'elle doit sonner plusieurs fois car les clients sont toujours là et qu\'elle doit rentrer par le portail et non par le portillon.<br />\r\n28.01.09 : Arrêt Maladie GAMBIER (grippe) pas de remplacement de prestation pour le vendredi 30.01.09','',0,9),(8654,'1',0,877,4,0,'2009-01-22 14:47:00',0,'ok presta<br />\r\n','',0,20),(8655,'1',0,877,4,1,'2009-01-22 14:47:00',0,'de 13H30 à 14H30 pour formation perfectionnement repassage<br />\r\n<br />\r\n','-2',8654,20),(8656,'0',3316,889,5,0,'2009-01-22 14:51:00',0,'L INTERVENANTE EST TROP SOUVENT ABSENTE . LA CLIENTE EN A ASSEZ . SI ELLE EST DE NOUVEAU ABSENTE RISQUE D ARRETER OU DE CHANGER D INTERVENANTE','',0,9),(8657,'0',0,889,4,0,'2009-01-22 14:56:00',0,'L ACCOMPAGNER CHEZ MOUREAU LUNDI 26.01<br />\r\n26.01 : Pas de nouvelle de Mlle LAGRA. VA a laissé plusieurs mess sur rpdr y compris moi et aucun appel de Mlle LAGRA! ','',0,9),(8659,'1',0,877,4,0,'2009-01-22 14:58:00',0,'prob de pointage sur diverses prestations<br />\r\nfait 1H30 au lieu de 4H chez certains clients ...<br />\r\n','',0,20),(8660,'1',0,877,4,1,'2009-01-22 14:58:00',0,'Ok comprend que elle est rémunéré pour le travail qu\'elle fait donc 1H30 = 1H30 payé et 4H même chose <br />\r\n','-2',8659,20),(8661,'0',0,1035,7,1,'2009-01-22 15:04:51',0,'Vérification des références','-2',0,21),(8662,'0',0,1035,7,1,'2009-01-22 15:00:00',1,'','-2',8661,21),(8663,'0',0,1036,7,1,'2009-01-22 15:10:05',0,'Vérification des références','-2',0,21),(8664,'0',0,1036,7,1,'2009-01-22 15:00:00',1,'','-2',8663,21),(8667,'1',0,818,4,1,'2009-01-23 15:53:00',0,'ok si jamais sur frouzins et cuganxu OK sinon refuse les prestations qui ne sont pas sur son secteur<br />\r\n','-2',8665,20),(8709,'1',0,877,4,0,'2009-01-23 10:19:00',0,'annule presta aujourd\'hui <br />\r\n','',0,20),(8669,'1',2539,0,4,4,'2009-01-23 15:41:00',0,'','-2',8505,20),(8883,'0',3859,0,4,0,'2009-01-27 13:54:00',0,'Suite a la demande du client, je fais le point sur les prestas : mme gambien pense qu\'il faut faire les sols à chaque fois car ils se salissent vite (2 chiens, grand terrain) et cela prend environ 1h30. A chaque fois, elle fait aussi le plan de travail de la cuisine et les sanitaires, un peu de rangment et de poussière. Il faut 6h de ménage pur , pas de temps en plus pour le repassage.<br />\r\n13.02.09 : Point avec MME GAMBIER','',0,9),(8670,'1',0,905,4,4,'2009-01-23 10:25:00',0,'suite message rép nous signifiant qu\'elle n\'allait pas travailler mess sur port PUIS appel sur fixe (conjoint) qui nous dit qu\'elle est sorti prendre son bus? Si arrêt de travail horaire obligatoire pr rester chez elle sont de 9H à 11H le matin! ','-2',8649,20),(8671,'1',3350,0,1,4,'2009-02-02 17:10:00',0,'','-2',6164,20),(8672,'0',3327,0,1,0,'2009-01-22 16:27:00',0,'message répondeur l\'informant que nous n\'avons pas reçu son chèque et qu\'il peut donc nous en envoyer un autre ; dès réception nous lui enverrons un courrier de désistement.<br />\r\nje laisse un nouveau message le 05.02 pour règlement','',0,9),(9409,'1',3998,853,7,1,'2009-02-05 13:01:00',0,'CLT rappel Ok presta. satisfaite.','1',9306,10),(8674,'1',3889,0,3,4,'2009-01-27 16:00:00',0,'','-2',7989,20),(8675,'1',3876,0,3,4,'2009-01-26 17:50:00',0,'','-2',7890,20),(8676,'0',3327,1019,1,0,'2009-01-22 16:35:00',0,'lui envoyer ses clés par la poste à l\'adresse suivante :<br />\r\n54 impasse Louis Ferdinand Hérold 34070 montpellier','',0,9),(8678,'1',3850,0,3,4,'2009-01-27 13:06:00',0,'','-2',7563,20),(8679,'1',1706,501,4,0,'2009-01-22 16:48:00',0,'clte prevenue pour absence fdm du 23/01','',0,10),(8680,'1',3955,0,3,0,'2009-01-22 16:51:00',0,'3H par semaine environ<br />\r\n','',0,20),(8681,'1',3955,0,3,1,'2009-01-22 16:51:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',8680,20),(8682,'1',3225,865,7,0,'2009-01-22 17:04:00',0,'Elle n\'a pas pu pointer en partant de chez sa cliente car le tel ne fonctionnait pas','',0,14),(8683,'1',3955,0,3,3,'2009-01-29 14:00:00',0,'Ok globalement veut un entretien courant en 3H.<br />\r\nSurtout le ménage (décrasser)<br />\r\nPar la suite ménage et repassage. <br />\r\nAccessible bus (arrêt à côté résidence le 36 ?) <br />\r\n','-2',8680,20),(8684,'0',3748,403,7,0,'2009-01-26 16:00:00',0,'','-2',0,21),(9120,'0',1260,0,4,0,'2009-02-02 23:22:00',0,'vêtement abîmé par mme calvet en repassant : le fer a coulé et fait une tâche blanche : faire le point avec la cliente<br />\r\nContact ave le client le 02.02 : la tâche est partie / tout se passe très bien avec l\'intervenante','',0,9),(8686,'0',1690,870,7,0,'2009-01-29 16:00:00',0,'','-2',0,21),(9063,'0',2771,988,4,0,'2009-01-29 15:09:00',0,'MME BOUZY pas de souci pour une modif pour tous les jeudi mme ingraito peut y aller toute la journée juste la prevenir pour kel mette les clef dans la boite au lettre','',0,10),(30734,'0',0,1482,7,1,'2010-06-15 17:55:21',0,'Vérification des références','-2',0,30),(8690,'0',1772,0,1,0,'2009-01-22 17:19:00',0,'Avoir de 1€38 car elle a payée une surtaxe pour l\'enveloppe','',0,14),(8691,'0',0,1018,7,0,'2009-01-22 17:20:00',0,'Mme GERONDEAU a dit que contact + ménage ok par contre repassage catastrophique (chemise + pantalon costume)','',0,14),(8692,'1',1177,0,1,1,'2009-01-23 16:29:00',0,'non 2h en moyenne et 1 fois par mois 3H','-2',8459,20),(8693,'1',0,789,5,1,'2009-01-23 15:48:00',0,'son conjoint au tél<br />\r\nElle nous recontacte<br />\r\n','-2',8478,20),(8694,'1',0,216,4,0,'2009-01-22 17:34:00',0,'changement heure ','',0,20),(8695,'1',0,216,4,4,'2009-01-22 17:34:00',0,'','-2',8694,20),(8696,'1',0,216,4,4,'2009-01-23 17:35:00',0,'','-2',8694,20),(8697,'1',3755,0,3,4,'2009-02-02 16:24:00',0,'','-2',6483,20),(8698,'1',3890,0,9,1,'2009-02-02 17:41:00',0,'ok tout s\'est bien passé<br />\r\nenvoi carnet liaison <br />\r\n','-2',7992,20),(8699,'1',3581,0,5,4,'2009-01-26 17:30:00',0,'','-2',8209,20),(8700,'1',3848,0,3,1,'2009-01-26 17:48:00',0,'c\'est bon pour nous <br />\r\n','-2',7545,20),(8701,'1',3189,0,3,1,'2009-01-22 18:11:00',0,'veut 4H le jeudi avec son amie. A une dispo le vendredi.<br />\r\nVoir de notre côté.<br />\r\nOn la tient informé<br />\r\nContacter ses 2 amies (fonsorbes et st lys) <br />\r\nMme DUCASSES: 05 61 91 90 46<br />\r\nMme LE PAGE: 05 34 47 29 22 ','-2',1463,20),(8702,'1',3189,0,3,1,'2009-01-26 17:43:00',0,'mise au point de notre côté ','-2',1463,20),(8703,'1',3874,0,9,1,'2009-01-22 18:22:00',0,'OK pour Ibbou lundi 8h15-10h15','-2',7885,2),(8704,'1',3907,0,1,1,'2009-01-22 18:25:00',0,'Ne peut pas accueillir la personne le jeudi pour le moment. Continuer de chercher pour le vendredi','-2',8414,2),(8705,'1',3907,0,1,1,'2009-01-30 15:00:00',1,'','-2',8414,2),(8706,'1',3931,0,1,0,'2009-01-22 18:32:00',0,'','',0,2),(8707,'1',3931,0,1,1,'2009-01-22 18:32:00',0,'OK pour mme Atir L-M-V. Regarde si qq de présent chez elle pour débuter le 28/01 et ns rappelle le 23/01','-2',8706,2),(8708,'0',2402,841,4,0,'2009-01-23 08:59:00',0,'clte prevenue absence fdm le 23/01/09 <br />\r\na 9h<br />\r\n','',0,10),(8710,'1',0,905,4,4,'2009-01-23 15:50:00',0,'pr cachelet lundi cela va être trop juste (récupérer les clés ...) voir pour jeudi ','-2',8649,20),(8711,'1',0,994,4,0,'2009-01-23 10:46:00',0,'mise au point démarrage prestation chez montaubric le mardi AM<br />\r\n','',0,20),(8712,'1',0,994,4,4,'2009-01-23 10:46:00',0,'','-2',8711,20),(8713,'1',0,994,4,1,'2009-01-23 15:46:00',0,'ok pour montaubric lundi<br />\r\nmodifs contrat nous lui remettrons les avenants<br />\r\n','-2',8711,20),(8714,'1',3716,0,3,4,'2009-02-02 15:47:00',0,'','-2',6107,20),(8715,'1',2714,472,4,0,'2009-01-23 11:22:00',0,'clte prevenue le 23/01 absence de fdm du 28/01 ne veut pas de remplacement ','',0,10),(8716,'0',3958,0,4,0,'2009-01-23 12:15:00',0,'ok pour début le 04/02 avec bruneau client sera présent le 04','',0,10),(8717,'0',708,339,4,0,'2009-01-23 12:38:00',0,'23.01 Appel de M. TORTOUGLOU afin de me faire part qu\'ils comptaient réduire voir arrêter le contrat à compter du 1er mars, suite réduction de temps de travail (1h/jour) pendant 1 an (Sté afin de faire face aux pblm économique).<br />\r\nIl doit me rappeler la semaine prochaine afin de me dire s\'ils souhaitent des presta en quinzaine voir mensuelle.<br />\r\n28.01.09 : Le client me rappelera dès décision prise<br />\r\n09.02.09: Mail client arrêt définitif des presta à compter du 1.03.09','',0,9),(8719,'1',153,0,5,0,'2009-01-20 15:23:00',0,'','',0,2),(8721,'1',153,0,5,4,'2009-01-23 12:25:00',0,'Msg laissé sur portable client pour connaitre les suites de sa conversation avec mme Ebo + attente infos du commissariat d\'Issy les Mx pour dépôt plainte suite au vol','-2',8719,2),(8722,'1',153,0,5,1,'2009-01-23 12:45:00',0,'Rappel du client suite msg : mme Ebo a reconnu ne pas avoir fermé la porte et s\'en est excusée. Le client souhaite suspendre les presta pour le moment ','-2',8719,2),(8723,'1',1959,472,4,0,'2009-01-23 13:21:00',0,'CLT PREVENUE LE 23/01 POUR ABSENCE FDM DU 26/01. rappel si veut remplacement <br />\r\n','',0,10),(8724,'1',2022,853,4,0,'2009-01-23 13:22:00',0,'clte prevenue le 23/01 pour absence du 26/01 de fdm<br />\r\n','',0,10),(8725,'1',2595,472,4,0,'2009-01-23 13:32:00',0,'clte prevenue le 23/01 à 13h30 pour absence de fdm du 27/01','',0,10),(8727,'0',3960,0,1,0,'2009-01-23 15:03:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(17150,'1',3961,0,1,0,'2009-08-07 16:59:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(8731,'1',3389,0,4,0,'2009-01-23 15:34:00',0,'fin des prestations mme sintas<br />\r\n','',0,20),(8732,'1',3389,0,4,4,'2009-01-23 15:34:00',0,'','-2',8731,20),(8733,'1',3389,0,4,1,'2009-01-23 15:36:00',0,'voit avec sa femme pour ce lundi trop juste.Voit comment il peut s\'arranger et nous tient au courant <br />\r\n','-2',8731,20),(8734,'1',2539,0,4,1,'2009-01-23 16:30:00',0,'OK pour Amigues remplacement avec rolland<br />\r\n','-2',8505,20),(8735,'1',3928,0,3,4,'2009-01-26 11:49:00',0,'','-2',8333,20),(8736,'1',0,789,5,1,'2009-01-23 17:48:00',0,'mise au point semaine prochaine<br />\r\n','-2',8478,20),(8737,'1',0,905,4,1,'2009-01-26 11:40:00',0,'Ok pour arrêt. Pour les clés dispo vers 13H30 chez laganne <br />\r\n','-2',8649,20),(8738,'1',3389,0,4,1,'2009-01-27 12:14:00',0,'Mange, nous recontacte dès que possible pour faire le point avec nous à ce sujet. <br />\r\n','-2',8731,20),(8739,'1',2077,0,1,0,'2009-01-23 16:10:00',0,'reprise prestation?','',0,20),(8740,'1',2077,0,1,1,'2009-02-17 13:06:00',0,'centre claudus regaud adresse facturation pour cette prestation de 5H ?<br />\r\nabsente retenter vers 14H<br />\r\n','-2',8739,20),(8741,'1',3378,0,3,1,'2009-02-03 11:01:00',0,'non plus de demande vont surement déménager dans 2 mois.<br />\r\nFaire point à ce moment la<br />\r\n','-2',2965,20),(8742,'1',1177,0,1,1,'2009-02-04 16:11:00',0,'non absent retenter en fin de semaine<br />\r\n','-2',8459,20),(8743,'0',3709,841,4,0,'2009-01-23 16:45:00',0,'CLT PREVENU LE 23/01 ABSENCE FDM ','',0,10),(8744,'0',2268,0,4,0,'2009-01-23 17:11:00',0,'VU AVEC CORINNE . ELLE IRA 2 FOIS DE SUITE CAR CLIENT ABSENT LE 04.02','',0,9),(8745,'1',2539,0,4,1,'2009-01-26 16:02:00',0,'aurait aimé un rdv avec intervenante pour lui expliquer les tâches à faire LUNDI SOIR<br />\r\nCompliqué pour RDV avec intervenante ce soir.<br />\r\nVois pour plus tard. OK de son côté <br />\r\n','-2',8505,20),(8983,'1',3518,0,3,4,'2009-02-02 17:01:00',0,'','-2',4271,20),(8747,'1',3518,0,3,4,'2009-01-28 13:20:00',0,'','-2',4271,20),(8748,'1',2632,0,7,4,'2009-02-02 16:22:00',0,'','-2',5894,20),(8749,'1',2752,0,4,1,'2009-02-02 10:43:00',0,'nous la tenons informé au plus vite si remplacente possible au moins pour cette semaine<br />\r\n','-2',8452,20),(8750,'1',3962,0,3,0,'2009-01-23 17:41:00',0,'2H avec voisine chassaigne<br />\r\n','',0,20),(8751,'1',3962,0,3,1,'2009-01-23 17:42:00',0,'conjoint, elle nous recontacte<br />\r\n','-2',8750,20),(8752,'1',3962,0,3,1,'2009-01-23 18:00:00',0,'Mise au point de notre côté. <br />\r\nElle veut le jeudi si possible nous pas possible. Nous la recontactons.<br />\r\n','-2',8750,20),(8753,'1',1794,857,5,0,'2009-01-23 17:43:00',0,'La cliente n\'est pas pleinement satisfaite du travail de la femme de ménage, de plus elle est étourdie et maladroite. Elle ne ferme pas les produits d\'entretien et oublie de les ranger, elle laisse les lumières allumées, et dernièrement elle a cassé le plateau en verre du micro-onde. La cliente est à bout, elle ne souhaite plus que cette intervenante travaille chez elle.','',0,2),(8754,'1',3963,0,3,0,'2009-01-23 17:43:00',0,'3H par semaine<br />\r\n','',0,20),(8755,'1',3963,0,3,4,'2009-01-23 17:43:00',0,'pas de répondeur. Sonne ds vide et raccroche<br />\r\n','-2',8754,20),(8756,'1',3963,0,3,4,'2009-01-26 17:45:00',0,'mise au point demande<br />\r\n','-2',8754,20),(8762,'0',2896,701,4,0,'2009-01-26 09:45:00',0,'Suite absence de MME GALTIER mardi 27.01, j\'ai proposé à la cliente que MME GALTIER fasse 1h de + si elle le souhaitai vendredi prochain.<br />\r\nElle doit me le confirmer au + tard jeudi<br />\r\n30.01: Pas d\'heure en +.','',0,9),(8758,'1',3802,857,5,0,'2009-01-23 17:47:00',0,'La cliente ne souhaite plus avoir recours aux services de madame coulibaly, car elle à cassé une lampe et un photophore et ils ont également constaté le kidnapping d\'une crêpe de leur congélateur.<br />\r\nIls ne sont pas du tout sur de reprendre les prestations avec nous.','',0,2),(8764,'1',1335,701,4,0,'2009-01-26 09:49:00',0,'Mess Rpdr client suite absence de MME GALTIER le 27.01. J\'ai proposé 1 remplacement.<br />\r\nPas de presta de remplacement sauf si client me rappelle','',0,9),(8766,'0',2305,441,4,0,'2009-01-26 10:12:00',0,'ANNULATION DU 9/02 PAR LE CLIENT','',0,14),(8768,'0',3715,67,4,0,'2009-01-26 10:36:00',0,'PREVENUE ABS DE MME ALLIOT PAS DE REMPLACEMENT','',0,14),(8769,'1',0,877,4,0,'2009-01-26 10:40:00',0,'malade ce jour<br />\r\n','',0,20),(8770,'1',0,877,4,1,'2009-01-26 10:40:00',0,'client prévenu (begue)prestation décalé à jeudi AM. <br />\r\nFormation annulé (intervenante prévenu par message)<br />\r\n','-2',8769,20),(8771,'1',0,1030,4,0,'2009-01-26 10:41:00',0,'formation annulé<br />\r\n','',0,20),(8772,'1',0,1030,4,4,'2009-01-26 10:43:00',0,'','-2',8771,20),(8773,'1',0,1030,4,1,'2009-01-26 12:43:00',0,'ok elle passe à l\'agence ','-2',8771,20),(8774,'1',3649,0,4,0,'2009-01-26 10:53:00',0,'prestation de ce jour annulé suite coupure electricité<br />\r\n','',0,20),(8775,'1',3649,0,4,1,'2009-01-26 10:54:00',0,'est en réunion le recontacter vers 12H ou 12H30<br />\r\n','-2',8774,20),(8776,'1',3649,0,4,1,'2009-01-26 12:30:00',0,'ok prestation décalé au jeudi <br />\r\n','-2',8774,20),(8777,'1',3238,475,4,0,'2009-01-26 10:57:00',0,'message répondeur pour demander intervertir le mardi 3 au mercredi 4 février mêmes horaires ou annuler??','',0,14),(8778,'0',1604,67,4,0,'2009-01-26 11:01:00',0,'message pour prévenir abs Mme ALLIOT sem5 et savoir si remplacement ou annulation','',0,14),(8779,'0',0,968,4,0,'2009-01-26 11:04:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nTout d\'abord concernant Mme Goyau, je l\'ai vu vendredi matin et demandé pour le changement d\'horaire.Cela ne la dérange pas, par contre elle modifiera peut être les horaires sur les mois d\'été.<br />\r\n <br />\r\nPuis, Mme Merriau m\'a demandé si je pouvais venir jeudi matin plutôt que Lundi après-midi.Pour moi ok.<br />\r\n <br />\r\nPour finir, Melle Legeard m\'a signalé qu\'elle devait s\'absenter 15 jours.Donc je reprends la prestation le 13 Février.Elle doit vous appeler.<br />\r\n <br />\r\nCordialement<br />\r\nSandrine<br />\r\n','',0,14),(8780,'1',3968,0,3,0,'2009-01-26 11:10:00',0,'','',0,2),(8781,'1',3968,0,3,4,'2009-01-26 11:10:00',0,'','-2',8780,2),(8782,'0',3925,131,4,0,'2009-01-26 11:11:00',0,'De : Dominique Sachot [mailto:dominique-sachot@orange.fr] <br />\r\nEnvoyé : dimanche 25 janvier 2009 14:27<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : n° de fixe Mme SACHOT<br />\r\nImportance : Haute<br />\r\n<br />\r\nBonjour, <br />\r\n <br />\r\nJe vous informe que nous avons un numéro de téléphone fixe le 02.51.79.77.23, merci de bien vouloir l\'enregistrer pour que Mme BATARD puisse signaler son arrivée et son départ les jeudi matin.<br />\r\n <br />\r\nMerci de nous tenir informé pour la prestation de jeudi prochain.<br />\r\n <br />\r\nSalutations<br />\r\n <br />\r\nAnita SACHOT<br />\r\n108 rue de la Jaunaie<br />\r\n44230 St Sébastien sur loire<br />\r\n','',0,14),(8974,'1',3968,0,3,1,'2009-01-29 11:32:00',0,'','-2',8780,2),(8784,'1',3962,0,3,1,'2009-01-27 18:05:00',0,'MISE AU POINT SUR LA DEMANDE <br />\r\nPas la recontacter Plus tard <br />\r\n','-2',8750,20),(8785,'1',0,728,4,0,'2009-01-26 11:14:00',0,'annule prestation cousin <br />\r\n','',0,20),(8786,'1',0,728,4,4,'2009-01-26 11:14:00',0,'','-2',8785,20),(8787,'1',0,728,4,1,'2009-01-26 14:00:00',0,'décalé au jeudi même base horaire <br />\r\n','-2',8785,20),(8788,'1',3969,0,3,0,'2009-01-26 11:18:00',0,'2h semaine <br />\r\n','',0,20),(8789,'1',3969,0,3,4,'2009-01-26 11:18:00',0,'','-2',8788,20),(8790,'1',3969,0,3,1,'2009-01-28 13:30:00',0,'personne de disponible sur le secteur si jamais on la recontacte <br />\r\n','-2',8788,20),(8791,'1',1967,0,4,0,'2009-01-26 11:18:00',0,'De : estelle [mailto:estellebleu@yahoo.fr] <br />\r\nEnvoyé : vendredi 23 janvier 2009 20:47<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : suspension pendant 2 semaines<br />\r\n<br />\r\nMadame, monsieur<br />\r\n <br />\r\nJe vous informe que je souhaite suspendre les prestations de mme Hervé pendant mes 2 semaines d\'absence (vendredi 30 et 6 fevrier).<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nE Legeard<br />\r\n','',0,14),(8792,'1',3762,898,4,0,'2009-01-26 11:21:00',0,'erreur !!!!!!!!!!! départ 15h45 ! :-) <br />\r\n<br />\r\nMenage & Cie Nantes a écrit : <br />\r\nMerci,<br />\r\nBon weekend<br />\r\nOlivier LARDIERE<br />\r\n <br />\r\nDe : SERGE GUY [mailto:guyserge@neuf.fr] <br />\r\nEnvoyé : vendredi 23 janvier 2009 14:49<br />\r\nÀ : ménage&cie<br />\r\nObjet : pointage chez Mme Raffi<br />\r\n <br />\r\nbonjour,<br />\r\nje vous signale que mardi dernier je n\'ai pu pointer à mon arrivée (téléphone non branché et déchargé) : Mr Raffi était présent<br />\r\nil a bien été fait à mon départ<br />\r\n<br />\r\narrivée : 11h45 départ 16h45<br />\r\ncordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(8793,'1',3970,0,3,0,'2009-01-26 11:26:00',0,'','',0,2),(8794,'1',3970,0,3,5,'2009-01-26 11:26:00',0,'','-2',8793,2),(8795,'1',0,905,4,1,'2009-01-26 17:47:00',0,'','-2',8649,20),(8796,'1',3928,0,3,4,'2009-02-02 15:49:00',0,'','-2',8333,20),(8797,'0',0,1037,7,1,'2009-01-26 11:55:01',0,'Vérification des références','-2',0,21),(8798,'0',0,1037,7,1,'2009-01-26 15:00:00',1,'','-2',8797,21),(8799,'1',1977,497,4,0,'2009-01-26 11:57:00',0,'Suite inondation à son domicile, MME CALKA a du partir 1h ^plus tôt afin que les ouvriers voient le pblm.<br />\r\nElle récupérera 1h de + lundi 2.02.09 ','',0,9),(8800,'1',3318,0,3,1,'2009-01-27 17:30:00',0,'Ok elle est prête à être convertie. Bien tout lui expliquer au niveau du mode de fonctionnement.<br />\r\nHésite entre 2 et 3H. <br />\r\n<br />\r\n','-2',3329,20),(8801,'1',3402,928,4,0,'2009-01-26 12:04:00',0,'MME WHABA m\'a fait part de son absence du 7 au 14/.02/.09. Persta maintenue chez sa fille au cour de cette semaine.','',0,9),(8802,'0',3316,889,4,0,'2009-01-26 12:12:00',0,'Mail du client en date du 24.01.09 informant qu\'il mettait un terme au contrat suite aux absences régulières de MME LAGRA depuis le mois décembre 2008. Arrêt des prestations','',0,9),(8803,'0',3744,990,4,0,'2009-01-26 12:25:00',0,'Suite à l\'absence interv Clt ne désire pas de Remplacement.','',0,10),(8804,'0',3744,990,4,0,'2009-01-26 12:28:00',0,'clt prevenu 10h le 26/01/09 absence de fdm du 26/01/09','',0,10),(8805,'1',0,994,4,0,'2009-01-26 12:48:00',0,'pr clés montaubric ','',0,20),(8806,'1',0,994,4,4,'2009-01-26 12:48:00',0,'','-2',8805,20),(8839,'1',3382,0,3,1,'2009-02-02 17:25:00',0,'non pas de besoin pour le moment <br />\r\n','-2',3003,20),(8809,'1',725,253,4,0,'2009-01-26 13:42:00',0,'CLIENT ANNULE PRESTA DU 29/01 POUR CAUSE DE TRAVAUX','',0,14),(8810,'1',3654,352,4,0,'2009-01-26 13:42:00',0,'Mess Rpdr client suite CP de Mlle AKEVA du 3.02 au 10.02.09 inclus, afin de savoir s\'il souhaite presta de rempalcement<br />\r\nAnnulation du 3.02.09. Faire point avec AKEVA si possibilité de faire presta le 12.02.09 après GAMBICCHIA <br />\r\n30.01.09 : Client ok pour presta le 12.02 vers 12h. Client demande RIB Sté pour faire des virements bancaires','',0,9),(8812,'0',0,253,4,0,'2009-01-26 13:48:00',0,'PRÉVENIR ABS FLOCHLAY jeudi<br />\r\n<br />\r\nElle pourrait faire le lundi marin : 13h30 à 15h30 et bardoult de 16h à 18h.<br />\r\n','',0,14),(8813,'0',0,855,4,0,'2009-01-26 13:53:00',0,'ELLE N\'A PLUS DE DISPO POUR DES NOUVEAUX CLIENTS','',0,14),(8814,'0',1004,352,4,0,'2009-01-26 14:03:00',0,'Mess Rpdr cliente suite CP de Mll AKEVA du 3.02 au 10.02 inclus.<br />\r\nDemande de remplacement? : Pas de rempacement<br />\r\n10.04.09: La clte vient de m\'appeler afin d\'avoir 1 seule presta/sem. Céad le jeudi apm de 14h/18h ou 13h30/17h30.Je lui ai dit que je devais voir cela avec Mlle AKEVA; Que si cela n\'était pas possible=> changement d\'intervenante. Clte que ds 3 mois pas avant.<br />\r\n10.04.09;: Mess Rpdr Mlle AKAVA afin de savoir si possible ou non.<br />\r\n15.04.09: Relance Mlle AKEVA','',0,9),(9225,'1',1278,112,4,0,'2009-02-03 10:13:00',0,'clte prevenu le 3/02 absence fdm le 6/09 veut un remplacement ','',0,10),(8816,'1',2195,482,4,0,'2009-01-26 14:24:00',0,'Mail cliente annulant le 27.01.09','',0,9),(8817,'0',3873,992,4,0,'2009-01-26 14:31:00',0,'Appel client suite inquiètude de MME LARA au niveau de l\'entretien du carrelage. Cliente satisfaite des presta de MME LARA. Pblm d\'entretien au niveau du carrelage qui est neuf et qui nécessite de l\'entretien à la vapeur sans produit','',0,9),(8818,'0',0,1038,7,1,'2009-01-26 15:09:28',0,'Vérification des références','-2',0,19),(8819,'0',0,1133,7,1,'2009-01-26 15:00:00',0,'','-2',8818,19),(8820,'0',0,204,4,0,'2009-01-26 15:49:00',0,'Elle fait 1h en moins chez serena sem 5 mais rattrapera 1h en + sem6','',0,14),(8821,'1',3837,1015,4,0,'2009-01-26 16:01:00',0,'Appel du client pour nous informer qu\'à compter du 2.02.09, il prendra une presta de + le lundi de 3h.<br />\r\nMme BERTHE ok pour presta de 13h30 à 16h30','',0,9),(9204,'1',3033,0,3,4,'2009-02-06 16:50:00',0,'','-2',576,20),(8823,'0',3321,983,4,0,'2009-01-26 16:03:00',0,'Mess Rpdr agence de la part de Mme PINCON nous informant qu\'elle démissionnait de son poste à compter du jeudi 29.01.09. Raisons : elle a du mal à tout cumuler','',0,9),(9113,'0',1592,271,5,0,'2009-01-30 14:38:00',0,'la cliente veut changer d\'intervenante :<br />\r\n- a mis les chaussons de sa fille,<br />\r\n- ne change pas les sacs de l\'aspi,<br />\r\n- ne change pas les sacs poubelle,<br />\r\nperte de confiance. Souhaite à partir du 26.02 une presta de 4h tous les 15 jours le jeudi (de 8 à 12 ou 9 à 13 ou 13 à 17)ou vendredi matin (de 08à12 ou 09à13)<br />\r\nRdz-vs rencontre MME MAREF + VA LE 25.02.09 à 11h<br />\r\nMise ne place MAREF le 5.03.09 à 8h30','',0,9),(8825,'1',1188,1020,1,0,'2009-01-26 16:14:00',0,'rencontre avec Mlle JEAN PRIVAT le mercredi 4/02/09 à 13h30 pour ensuite prestation le mardi de 13h à 16h le tant du remplacement de Mme CHANDELIER','',0,14),(8826,'1',3065,104,4,0,'2009-01-26 16:21:00',0,'Suite mess client je l\'ai rappelé pour communiquer n° de facture + montant TTC de celle-ci (déc 08). + Envoie ce jour par courrier','',0,9),(8827,'1',2081,0,2,1,'2009-02-05 16:07:00',0,'démarrage semaine prochaine <br />\r\n','-2',868,20),(8828,'1',1640,889,4,0,'2009-01-26 16:49:00',0,'Mess Rpdr client suite absence injustifiée de Mlle LAGRA (pas de nouvelle de celle-ci, afin de lui proposer un remplacement demain apm.<br />\r\nCliente : pas de remplacement pour le mardi 27.01 mais ok pour le 30.01.09.<br />\r\nLa cliente me rappellera mercredi 28.01 afin de faire 1 point : à savoir si nous avions pu récupérer les clés de MmE LAGRA et pour communiquer le nom de sa nouvelle intervenante. Presta à partir 13h/13h15. <br />\r\n29.01.09 : Cliente pour presta avec MME MAMEDHI le mercredi apm et le jeudi matin dans l\'attente d\'avoir qlqun dispo lundi/jeudi ou mardi/vendredi 2x3h. Mise en place le 4.02.09 à 13h30 chez la cliente ','',0,9),(8830,'1',3656,0,1,1,'2009-02-02 16:11:00',0,'arrêt Sintas on cherche remplaçante.<br />\r\non la tient informé dès que du nouveau <br />\r\n<br />\r\n<br />\r\n','-2',7880,20),(8831,'1',2009,0,2,1,'2009-02-02 15:55:00',0,'Ok est satisaite.<br />\r\nveut rester sur le jeudi au niveau des horaires<br />\r\nAnnule les prestation des vacances<br />\r\n','-2',6362,20),(8832,'1',2217,0,1,0,'2009-01-26 17:11:00',0,'non n\'est pas intéressé par une reprise.<br />\r\nA une solution de remplacement jusqu\'en JUIn<br />\r\n','',0,20),(8833,'1',2101,0,1,0,'2009-01-26 17:14:00',0,'intéressé pour reprendre ?<br />\r\n','',0,20),(8834,'1',2101,0,1,1,'2009-01-26 17:14:00',0,'non a quelqu\'un mais est contente que l\'on ai pensé à elle.<br />\r\nSi jamais elle nous recontacte<br />\r\n','-2',8833,20),(8835,'0',3870,595,4,0,'2009-01-26 17:14:00',0,'Informer Mme MERZI 1ère presta DENIZART le 5.02.09 à 12h00.<br />\r\nMise en place avec VA<br />\r\n27.01.09 : Mess Rpdr pour info rdz-vs ','',0,9),(8865,'1',0,818,4,0,'2009-01-27 12:09:00',0,'Mise au point pour les disponibilités<br />\r\n','',0,20),(8837,'1',3429,0,3,1,'2009-01-30 17:19:00',1,'non plus la peine<br />\r\n','-2',3387,20),(8838,'1',3033,0,3,4,'2009-02-02 17:23:00',0,'','-2',576,20),(8840,'1',3684,0,3,4,'2009-02-02 17:27:00',0,'','-2',5743,20),(8841,'0',2354,0,1,0,'2009-01-26 17:28:00',0,'Message pour proposer Mme MASURAIS de 13h30 à 15h30<br />\r\nou Mme VILAIN de 14h à 16h','',0,14),(8843,'1',3581,0,5,1,'2009-01-30 10:35:00',0,'multiples problème avec l\'intervenante.<br />\r\nFaire mise au point de notre côté avec elle pour lui rappeler l\'engagement qui nous lie.<br />\r\nL\'intervenante a un planning qu\'elle doit respecter. ...<br />\r\n','-2',8209,20),(8844,'0',0,253,4,0,'2009-01-26 17:40:00',0,'elle sera abs jeudi car grève école + bus<br />\r\nprévenir ses clients :<br />\r\nfloch\'lay avait annulé<br />\r\nelle peut décaler perrot au mercredi de 8h à 10h<br />\r\npour excel proposer Mme ENET','',0,14),(8845,'1',3189,0,3,4,'2009-01-27 12:30:00',0,'ok c\'est bon pour nous avec la nouvelle FERAUT BIGNERES Le jeudi <br />\r\n','-2',1463,20),(8846,'1',3963,0,3,4,'2009-01-27 16:00:00',0,'','-2',8754,20),(8847,'1',0,905,4,1,'2009-01-27 17:40:00',0,'Ok démarrage prestation lundi 9H 11H chez cachelet.<br />\r\nLes infos sont données<br />\r\n','-2',8649,20),(8848,'1',3848,0,3,1,'2009-02-02 17:40:00',0,'Ok mais préfère rester sur sa base horaire du vendredi car le jeudi il y a du monde et l\'intervenante ne pourra pas faire sa prestation correctement<br />\r\nsinon tout se passe bien.<br />\r\nEnvoi attestation remise clés<br />\r\n','-2',7545,20),(8849,'1',3876,0,3,4,'2009-02-02 17:42:00',0,'non la demande n\'est plus d\'actualité<br />\r\n','-2',7890,20),(8850,'0',1979,0,4,0,'2009-01-26 17:50:00',0,'Pas de reprise pour l\'instant car activités prof au + bas<br />\r\nElle nous recontactera quand ça ira mieux, car elle était très contente de nos services','',0,14),(8851,'1',3210,0,3,1,'2009-02-02 17:49:00',0,'non très bien avec son autre prestataire<br />\r\n','-2',1613,20),(8852,'0',1056,0,4,0,'2009-01-26 17:55:00',0,'Cliente toujours en travaux, garder son jeu de clés car elle refera appel à nous à la fin des travaux','',0,14),(8853,'0',3749,0,1,0,'2009-01-26 18:08:00',0,'Elle a trouvé quelqu\'un','',0,14),(8854,'1',0,763,4,0,'2009-01-26 18:09:00',0,'annulation prestation jeudi suite GREVE <br />\r\n','',0,20),(8855,'1',0,763,4,1,'2009-01-26 18:10:00',0,'prévenir client et appel pour mise au point <br />\r\n','-2',8854,20),(8856,'1',0,763,4,4,'2009-01-28 13:01:00',0,'par défaut annulation des prestations du jeudi suite grève. Pas eu les clients donc pas de recalage presta<br />\r\n','-2',8854,20),(8857,'0',0,577,4,0,'2009-01-26 18:11:00',0,'erreur de pointage chez Mme guillard lundi matin','',0,14),(8859,'1',3654,352,4,0,'2009-01-27 10:20:00',0,'Suite erreur client qui a fermé sa porte avec les deux verrous, Mlle AKEVA n\'a pas pu rentrer à l\'heure chez le client (elle l\'a attendu pdt 1/2 sur le pas de porte).<br />\r\nCompter 1/2 de plus sur cette prestation pour compenser','',0,9),(8861,'0',1592,271,4,0,'2009-01-27 11:26:00',0,'Suite vacances scolaire d\'hiver, La cliente annule les presta du 9 + 16/02/09. Par contre la cliente nous a demandé si MME GARROUMA pourrait intervenir le 23.02 et 02.03.09 1h de + à chaque presta.<br />\r\nMme GARROUMA ok','',0,9),(8862,'1',3334,1001,4,0,'2009-01-27 11:27:00',0,'clte a appelé pour annul presta du 3/02 et du 5/02 fdm prevenue le 27/01 <br />\r\n<br />\r\n','',0,10),(8863,'1',2028,657,4,0,'2009-01-27 11:32:00',0,'clt annul presta du jeudi 29/01 fdm prevenue le 27/01<br />\r\n<br />\r\n','',0,10),(8864,'1',2432,501,4,0,'2009-01-27 11:36:00',0,'clt modifié presta du 3/02 reporté au 5/02 de 14h a 16h fmd prevenu le 27/01<br />\r\n','',0,10),(8866,'1',0,818,4,4,'2009-01-27 12:09:00',0,'','-2',8865,20),(8867,'1',0,818,4,1,'2009-01-27 16:30:00',0,'? Par défaut recaler prestations sur son secteur<br />\r\n<br />\r\n','-2',8865,20),(8868,'1',3973,0,3,0,'2009-01-27 12:14:00',0,'2h SEMAINE<br />\r\n','',0,20),(8869,'1',3973,0,3,4,'2009-01-27 12:14:00',0,'','-2',8868,20),(8870,'1',3973,0,3,1,'2009-02-02 16:50:00',0,'Brief commercial ok<br />\r\nRéfléchi de son côté.<br />\r\nNous recontacte si intéressé (a pris le n° agence)<br />\r\nVoir dans 15 jours si pas de rappel<br />\r\n','-2',8868,20),(8871,'1',3389,0,4,4,'2009-01-27 16:00:00',0,'','-2',8731,20),(8872,'1',734,0,1,0,'2009-01-27 12:27:00',0,'','',0,2),(8873,'1',734,0,1,2,'2009-01-27 12:27:00',0,'LRAR Mise en demeure non paiement factures','-2',8872,2),(8874,'1',3189,0,3,4,'2009-01-27 10:45:00',0,'les horaires ? <br />\r\n','-2',1463,20),(8875,'0',3015,992,1,0,'2009-01-27 12:41:00',0,'LA CLIENTE EST SATISFAITE DE MME LARA ET LA TROUVE PLUS EFFICACE QUE MME LAGRA ET CONSERVE DONC CETTE INTERVENANTE','',0,9),(8881,'0',1000,0,4,0,'2009-01-27 13:47:00',0,'Message pour prévenir abs masurais à cause des grèves, elle peut décaler au mercredi de 8h à 10h.<br />\r\n<br />\r\ncliente annule la prestation car pas possible pour elle le mercredi.<br />\r\n<br />\r\nCliente annule sem 7 et 8 des vacances scolaires','',0,14),(8877,'0',3108,779,4,0,'2009-01-27 12:51:00',0,'la cliente vient de m\'appeler pour m\'informer que MME RANGUIN interviendrait samedi si beau temps (presta de 3h en +).','',0,9),(8879,'1',2988,102,4,0,'2009-01-27 13:37:00',0,'Mme ENET intervient en remplacement de Mme MASURAIS le vendredi 30/01/09 de 10h à 12h','',0,14),(8880,'0',927,0,4,0,'2009-01-27 13:40:00',0,'CLIENTE OK POUR DECALER LA PRESTA AU MERCREDI CAR JEUDI GREVE GENERALE','',0,9),(9106,'0',1623,0,1,0,'2009-01-29 13:49:00',0,'LE CLIENT A DE GROS SOUCIS DE TRESORERIE ET NE POURRA PAS REGLER SES DETTES EN UNE FOIS / ME PROPOSE DE FAIRE 4 CHEQUES / NOUS LUI ENVERRONS L ATTESTATION FISCALE UNE FOIS SOLDE<br />\r\n16.03.09: Relance client ce jour pour son 2nd versement que nous aurions du recevoir début du mois de mars.<br />\r\n25.03.09: Envoie ce jour courrier de relance suite non paiement 2ème échéance.<br />\r\n28.04.09: Chèque saisie -Atdre encaissement pour envoyer attestation fiscale<br />\r\n4.05.09: Chèque encaissé. Envoie ce jour de l\'attestation fiscale','',0,9),(8882,'0',1218,204,4,0,'2009-01-27 13:54:00',0,'De : maret cecile [mailto:cecilemaret@hotmail.com] <br />\r\nEnvoyé : mardi 27 janvier 2009 09:54<br />\r\nÀ : menage-et-compagnie@nantes.fr<br />\r\nCc : pascal delrocq<br />\r\nObjet : <br />\r\n<br />\r\nMonsieur LARDIERE<br />\r\n <br />\r\nJe vous confirme que j\'ai convenu avec Madame Nathalie LE BRASIDEC qu\'elle effectuerait désormais 4h de travail chez nous chque mardi au lieu des 3h initialement effectuées<br />\r\nCette modalité prend effet ce jour puisqu\'elle va réaliser 4 h (horaires à valider avec elle, pour l\'instant elle préfère effectuer 2h le matin et 2h l\'après midi), ce qui ne nous pose aucun problème<br />\r\n <br />\r\nMeilleures salutations<br />\r\n <br />\r\nCécile MARET / Pascal DELROCQ<br />\r\n','',0,14),(9851,'1',3033,0,3,1,'2009-02-18 12:36:00',0,'non est occupé le recontacter plus tard <br />\r\n','-2',576,20),(8885,'1',1573,271,4,0,'2009-01-27 14:05:00',0,'MME GARROUMA interviendra à compter de mi-janvier 1 jeudi sur 2 de 11h15 à 13h15 ou de 12h15 à 14h15.<br />\r\n28.01.09 : Cliente ok pour ce changement. Rappeler à MME GARROUMA de lire le cahier de liaison','',0,9),(8887,'0',1188,0,4,0,'2009-01-27 14:07:00',0,'on a rajouté le 20/01 car on avait saisi 2 fois l\'avoir pour annuler presta de mme moisan.<br />\r\n<br />\r\nOn va faire une facture exceptionnelle pour le 20<br />\r\n<br />\r\nattention prochaine facture la faire partir du 21/01','',0,14),(8888,'0',2971,0,1,0,'2009-01-27 14:08:00',0,'CLIENTE NON SATISFAITE DE A2MICILE / CHERCHE DE NOUVEAU UNE AIDE MENAGERE OBLIGATOIREMENT LE JEUDI OU LE VENDREDI MATIN:<br />\r\nLA TENIR AU COURANT DES QU ON A TROUVE QQUN','',0,9),(9614,'0',0,809,4,0,'2009-02-10 14:41:00',0,'Reçu pour solde de tout compte le 6/02/09','',0,14),(9034,'1',1757,501,4,0,'2009-01-29 09:37:00',0,'le 29/01/09 laisser Msg pour prévenir CLT que l\'interv ne pe pas venir ce matin mais cette après-midi.A voir av CLT.','',0,10),(9098,'1',953,156,4,0,'2009-01-30 10:51:00',0,'MME DUMAS a appelé ce jour pour nous informer qu\'elle sera absente pdt 3 sem. EllE annule la presta du 19.02 car rentre de congès le 18.02. Mme MERZI interviendra pdt absence client','',0,9),(18364,'1',4824,0,9,1,'2009-09-04 14:49:00',0,'Msg laissé sur fixe pour proposer mme Boucherrab les lundis 9h-12h à partir du 07/09. Passage au vendredi matin quand Grigra déménagera fin nov','-2',18227,2),(18366,'1',3805,0,4,0,'2009-09-04 15:07:00',0,'je préviens ce jour la cliente du déménagement de mme garrouma et lui propose mme mercier le mercredi ou le mardi am : elle est furieuse de devoir encore changer et refuse ce remplacement. Elle veut impérativement qqun le lundi ; la rappeler dès qu\'on a trouvé qqun mais elle me fait savoir qu\'elle cherche ailleurs<br />\r\n11.09 / LA CLIENTE RESILIE SON CONTRAT ET NE VEUT PLUS QU ON LA RAPPELLE','',0,9),(8898,'1',3389,0,4,1,'2009-01-28 15:57:00',0,'re démarrage des prestations dès lundi avec david rdv à 8H 45<br />\r\n','-2',8731,20),(8899,'1',3889,0,3,1,'2009-02-02 16:05:00',0,'','-2',7989,20),(8900,'1',3963,0,3,1,'2009-01-27 18:13:00',0,'Biref commercial Ok<br />\r\nDémarrage des prestations le MARDI matin. Veut rencontrer l\'intrevenante une 1ère fois le jeudi si possible (toute journée dispo) voir avec elle<br />\r\n','-2',8754,20),(8901,'1',3112,0,3,4,'2009-02-02 14:55:00',0,'','-2',1094,20),(8902,'1',3002,0,3,4,'2009-01-27 16:06:00',0,'pas de répondeur (ne prend pas les messages)','-2',561,20),(8903,'1',3002,0,3,4,'2009-02-02 15:45:00',0,'pas de répondeur ','-2',561,20),(8904,'1',3602,0,3,1,'2009-01-27 16:09:00',0,'non pas besoin<br />\r\n','-2',4828,20),(8906,'1',3836,988,4,0,'2009-01-27 16:19:00',0,'clt annul presta du 16/02 fdm prevenu le 26/01','',0,10),(8907,'1',3849,0,3,1,'2009-01-27 16:19:00',0,'? relance sur demande <br />\r\n','-2',7561,20),(9198,'1',3350,0,1,4,'2009-02-04 15:59:00',0,'','-2',6164,20),(8909,'1',3203,0,4,0,'2009-01-27 16:21:00',0,'annule presta suite grève <br />\r\n','',0,20),(8910,'1',3203,0,4,4,'2009-01-27 16:21:00',0,'','-2',8909,20),(8911,'1',3203,0,4,1,'2009-01-28 16:22:00',0,'ok on annule ','-2',8909,20),(8912,'1',2412,0,4,0,'2009-01-27 16:22:00',0,'annule presta suite grève ','',0,20),(8913,'1',2412,0,4,4,'2009-01-27 16:22:00',0,'','-2',8912,20),(8914,'1',2412,0,4,4,'2009-01-28 15:17:00',0,'par défaut nous acceptons sa demande et recalons la prestation au vendredi AM même base horaire<br />\r\n<br />\r\n','-2',8912,20),(8915,'1',2415,0,4,0,'2009-01-27 16:24:00',0,'suite grève annulation presta ou report <br />\r\n','',0,20),(8916,'1',2415,0,4,4,'2009-01-27 16:25:00',0,'','-2',8915,20),(8917,'1',2415,0,4,1,'2009-02-02 16:25:00',0,'que gomez fasse 1H de plus jeudi prochain <br />\r\n','-2',8915,20),(8918,'1',3047,0,4,0,'2009-01-27 16:44:00',0,'reprise prestation sintas <br />\r\n','',0,20),(8919,'1',3047,0,4,1,'2009-01-27 16:44:00',0,'OK 12H 45- 14H 45 ','-2',8918,20),(8920,'1',3449,0,4,0,'2009-01-27 16:46:00',0,'reprise prestation sintas <br />\r\n','',0,20),(8921,'1',3449,0,4,1,'2009-01-27 16:46:00',0,'ok pour reprise avec nouvelle intervenante ce vendredi <br />\r\n','-2',8920,20),(8922,'1',3047,0,4,1,'2009-01-27 16:53:00',0,'est ce possible 12h30 / 14h30','-2',8918,20),(8923,'1',3047,0,4,1,'2009-02-02 16:07:00',0,'est occupé. Recontacter d\'ici 1H<br />\r\n','-2',8918,20),(8924,'1',0,789,5,1,'2009-01-29 17:07:00',0,'envoi lettre d\'insulte + mise au point courrier fabre qu\'elle doit nous faire parvenir rapidement<br />\r\n','-2',8478,20),(8928,'1',1104,0,1,1,'2009-03-25 15:10:00',0,'REPRISE PRESTAS ???<br />\r\nLa femme ne sait pas, son mari qui s\'occupe de ces tâches faire le point avec elle.','-2',6,20),(8930,'1',3318,0,3,4,'2009-01-28 12:50:00',0,'faire le point <br />\r\n','-2',3329,20),(8931,'1',3318,0,3,4,'2009-01-26 19:15:00',0,'','-2',3329,20),(8932,'0',3980,0,1,0,'2009-01-27 17:56:56',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(8934,'1',3962,0,3,1,'2009-01-28 18:00:00',0,'sa fille.<br />\r\nOn la recontacte demain<br />\r\n','-2',8750,20),(8935,'1',188,0,4,0,'2009-01-27 18:07:00',0,'','',0,2),(8936,'1',188,0,4,4,'2009-01-27 18:07:00',0,'Msg laissé sur port cliente pour remercier de son retour positif suite à la 1ere presta avec mme Elasry + changement d\'intervenante (proposition lundi 9h-12h mme Ibbou ou mardi 9h-12h mme Ebo)','-2',8935,2),(8937,'1',188,0,4,1,'2009-01-29 10:00:00',1,'Confirmation changement d\'intervenante','-2',8935,2),(8938,'1',264,0,4,0,'2009-01-27 18:09:00',0,'','',0,2),(8939,'1',264,0,4,4,'2009-01-27 18:10:00',0,'Msg laissé sur port cliente pour changement d\'intervenante (proposition mme Daville mardi 12h-16h et jeudi 13h-17h)','-2',8938,2),(8940,'1',264,0,4,1,'2009-01-29 10:00:00',1,'Confirmation changement d\'intervenante','-2',8938,2),(8941,'1',3717,0,4,0,'2009-01-27 18:13:00',0,'','',0,2),(8942,'1',3963,0,3,4,'2009-01-28 12:56:00',0,'convenir rdv de présentation Jeudi matin <br />\r\n','-2',8754,20),(8943,'1',3717,0,4,4,'2009-01-27 18:13:00',0,'Msg laissé sur port cliente pour changement d\'intervenante (proposition mme Njangue lundi 12h-17h)','-2',8941,2),(8944,'1',3962,0,3,1,'2009-01-28 18:14:00',0,'non pas présente. Retenter dans 1H.<br />\r\nPour mettre Avant ou Après Chassaigne (sa voisine) à caler pour le jeudi.<br />\r\n','-2',8750,20),(8945,'1',3717,0,4,1,'2009-01-29 10:00:00',1,'Confirmation changement d\'intervenante','-2',8941,2),(8946,'1',1610,567,4,0,'2009-01-28 09:06:00',0,'CLTE PREVENUE le 28/01absence fdm le 28/01 ','',0,10),(8947,'1',1170,567,4,0,'2009-01-28 09:22:00',0,'clt prevenu le 28/01 à 9h20 absence du 28/01 fdm<br />\r\n','',0,10),(8948,'0',3610,271,4,0,'2009-01-28 09:51:00',0,'Suite annulation du 12.02 la cliente demande si possibilité d\'intervenir le 19.02 or MME GARROUMA a MME DESPRETS comme prestation.<br />\r\nIl savère que MME DESPRETS annule. Proposer à MME MEYBLUM une presta ce jour là le 19.02.<br />\r\nClt ok - gARROUMA OK<br />\r\n25.02.09: Suite info de mme GARROUAM que Mme MEYBLUM annulerait sa presta du 26.02.09. J\'ai eut confirmation de la cliente et je lui ai dit que MME GARROUAM interviendrait à nouveau le 12.03.09 (car alternance avec MME DESPRETS)','',0,9),(9099,'0',3180,846,4,0,'2009-01-30 11:51:00',0,'Je souahite faire passer la VM à MMe JACQUET, VA m\'a conseillée d\'attendre son rdz-vs à l\'anpe afin de faire 1 point avec MME JACQUET<br />\r\nMME JACQUET doit passer des test à l\'AFPA afin de suivre une formation de auxiliaire de vie. Test le 26.02.09 le matin donc décaler presta delpont au vendredi si client ok.<br />\r\nEcrit le 12.03.09.<br />\r\n23.02.09: Cliente ok pour décaler presta au 27.02.09 en matinée.<br />\r\n10.03.09: Mme JACQUET n\'a pas eut de rpse pour test 2. Donc cela a du tomber à l\'eau.','',0,9),(9219,'0',3779,482,5,0,'2009-02-02 20:55:00',0,'faire le point avec mme taleb car mme eschenbrenner trouve qu\'elle se relâche et mme thebaut a préféré garder mme caplet + prévoir un point qualité','',0,9),(8955,'1',3189,0,3,1,'2009-01-27 11:30:00',0,'c\'est bon pour elle 14 à 16h demain<br />\r\n<br />\r\n','-2',1463,20),(16855,'0',4114,0,7,1,'2009-08-25 17:14:00',0,'nous réédite le règlement de 175€','-2',14268,20),(8957,'1',3494,569,4,0,'2009-01-28 11:05:00',0,'PRESTA ANNUL POUR GREVE LE 29/01 REMPLACEMENT UNE HEURE DE PLUS LUNDI 2/02 ','',0,10),(16861,'0',4536,1192,4,0,'2009-07-29 17:44:00',0,'29.07: Mlle LE BERRE = maladie dc remplacement à prévoir. Jeudi 30.07 = pas possible. Vendredi 31.07 : Mme JARLAND<br />\r\nDis que ce n\'est pas possible dc je pense à Mme MERZI le matin<br />\r\n30.07 Mess Rpdr clte; Clte annule sa presta','',0,9),(16911,'0',4253,678,4,0,'2009-07-30 16:14:00',0,'30/08:<br />\r\ndit que dalbis annule tout le mois d\'aout','',0,10),(16863,'0',0,669,7,0,'2009-07-29 17:52:00',0,'','',0,26),(9166,'1',3189,0,4,0,'2009-02-02 15:39:00',0,'mise au point général<br />\r\n','',0,20),(8961,'1',2758,0,1,0,'2009-01-28 11:18:00',0,'reprise prestations','',0,20),(8962,'1',2758,0,1,4,'2009-01-28 11:18:00',0,'','-2',8961,20),(8963,'1',2758,0,1,4,'2009-02-02 16:43:00',0,'','-2',8961,20),(16852,'1',4311,0,4,0,'2009-07-29 17:09:00',0,'congés iochem <br />\r\n','',0,20),(16853,'1',4311,0,4,1,'2009-07-29 17:09:00',0,'ok pas de remplacement<br />\r\nveut passer à 3H voir demain<br />\r\n','-2',16852,20),(16854,'1',4311,0,4,4,'2009-07-30 11:46:00',0,'sonne occupé puis raccroche<br />\r\n','-2',16852,20),(8965,'1',3984,0,3,0,'2009-01-28 11:23:00',0,'','',0,2),(8967,'1',3984,0,3,1,'2009-01-28 11:23:00',0,'Elle veut une portugaise, ou philippine ou polonaise au pire... 3h lundi matin, 3h vendredi après-midi. Elle ne veut pas faire le RDV commercial avant qu\'on ai trouver quelqu\'un','-2',8965,2),(8968,'1',3985,0,3,0,'2009-01-28 11:27:00',0,'','',0,2),(8969,'1',3985,0,3,1,'2009-01-28 11:28:00',0,'','-2',8968,2),(8970,'1',3985,0,3,3,'2009-01-30 10:00:00',0,'','-2',8968,2),(8971,'1',809,567,4,4,'2009-01-28 11:52:00',0,'LE 28/01 msg pour prévoir RPLCM avec Mme Irid à confirmer av CLT.','-2',8598,10),(8972,'1',2586,567,4,0,'2009-01-28 11:57:00',0,'appel clt pour prévenir de l\'abs interv (le 28/01/09) Clt ne ve pas de RPLCM.','',0,10),(8973,'1',3968,0,3,1,'2009-01-28 12:26:00',0,'','-2',8780,2),(8975,'1',2642,915,4,0,'2009-01-28 12:25:00',0,'Interv absente laisser msg au clt. voir pour heures de plus pour semaine prochaine et voir avec clt.(28/01/09)','',0,10),(8977,'1',3892,0,3,1,'2009-01-28 15:10:00',1,'','-2',8014,2),(8978,'1',809,567,4,1,'2009-01-28 12:30:00',0,'Presta annulée pas d\'interv pour RPLCM.','-2',8598,10),(8979,'1',3781,0,3,4,'2009-02-03 18:08:00',0,'tout est ok?<br />\r\ndemain à 10H plutôt que 9h30<br />\r\n<br />\r\n','-2',6791,20),(8980,'1',3318,0,3,1,'2009-02-02 16:30:00',0,'attendait un retour de notre part.<br />\r\nEst indécise attend une réponse de la part d\'un autre prestataire.<br />\r\nRecontacter début semaine prochaine<br />\r\n','-2',3329,20),(8981,'1',3963,0,3,1,'2009-01-28 17:22:00',0,'Ok à 10H demain <br />\r\n','-2',8754,20),(8982,'1',3850,0,3,1,'2009-02-02 17:00:00',0,'a besoin au maximum de 1H de ménage.<br />\r\nNon pas intéressant pour nous<br />\r\nnou srecontacte si besoin et si état de santé se dégrade<br />\r\n','-2',7563,20),(8985,'0',3477,577,4,0,'2009-01-28 13:26:00',0,'Prestation tous les 15j avec Mme RICHARD le vendredi de 14h à 16h à partir du 6/02/09','',0,14),(8988,'1',1102,237,4,0,'2009-01-28 13:50:00',0,'pas pu pointer vendredi 23/01/09 car pb tel','',0,14),(8989,'0',2968,339,4,0,'2009-01-28 14:08:00',0,'Mess Rpdr client suite dem pour raison presonnelle de Mme PINCON. j\'ai informé le client qu\'il pourrait avoir MmE MALEVET tous le mardi ou vendredi entre 12h et 14h. acr elle a perdu 1 client donc pas de pblm ASSEDIC. <br />\r\n30.01.09 : Client ok pour presta le vendredi entre 12h et 14h avec MME MALEVET.-<br />\r\nMME MALEVET OK','',0,9),(9314,'1',0,1039,4,0,'2009-02-04 10:25:00',0,'A inversé 2 prestations <br />\r\n','',0,20),(9315,'1',0,1039,4,1,'2009-02-04 10:25:00',0,'du coup PAYET annule la prestation de cette semaine car l\'intervenante s\'est présenté à 8H au lieu de 10H...<br />\r\nDelbert a eu la prestation de 10H à 12H au lieu de 8 à 10H<br />\r\nPour les semaines à venir la prestation aura lieu de 10H à 12H chez PAYET et de 12 à 14H ou 13 à 15H avec DELBERT<br />\r\n','-2',9314,20),(8992,'0',708,928,4,0,'2009-01-28 14:30:00',0,'Suite démission de MME LAGRA je viens de contacter le client afin de lui informer qu\'il aurait MME AZZOUZI tous les vendredi à partir du 30.01 s\'il est satisfait de son travail. Client satisfait de son travail, ils ont trouvé que sa presta etait mieux que celles de MME LAGRA. Atn à ne pas oublier de faire WC du bas et de lire les consignes client. J\'en informe MME AZZOUZI','',0,9),(8993,'0',3987,0,1,0,'2009-01-28 14:50:00',0,'Cliente souhaite les prestations le jeudi matin<br />\r\npriorité au repassage, puis entretien des sols....','',0,14),(8994,'1',1187,472,7,0,'2009-01-01 23:00:00',0,'','-2',0,10),(8996,'1',1187,472,7,6,'2009-01-01 23:00:00',0,'','-2',8994,10),(8997,'1',1122,1008,4,0,'2009-01-28 15:05:00',0,'laisser mess pour tenir au courant du recrutement pour la prestation. on doit rappeler semaine prochaine ','',0,10),(8998,'1',0,501,7,0,'2009-01-28 15:06:00',0,'','',0,10),(8999,'1',0,501,7,6,'2009-01-01 23:00:00',0,'','-2',8998,10),(9000,'1',0,843,7,0,'2009-01-28 15:08:00',0,'','',0,10),(9001,'1',0,843,7,6,'2009-01-01 23:00:00',0,'','-2',9000,10),(9002,'0',2437,631,4,0,'2009-01-28 15:10:00',0,'28.01.09 Mess Rpdr client afin de lui proposer 1h de + avec MME MALEVET. Car M.FAVIER lui aurait demandé, il y a qlq tps, d\'intervenir 1h en +. Or elle avait décliné à cause de son quotat d\'h+ASSEDIC <br />\r\n2.02.09: Client ok pour intervention de MME MALEVET 1h de +/sem. Le client m\'a dit de voir avec MME MALEVET quand est-ce que cela l\'arrangeait : lundi 9h12h ou mercredi 9h13h<br />\r\nMME MALEVET fera l\'heure en + le mercredi à compter du 4.02.09','',0,9),(9004,'1',721,631,4,0,'2009-01-28 15:12:00',0,'28.01 Suite grève TAM du 29.01.09 client ok pour permutter presta au 30.01.09','',0,9),(9005,'0',803,0,4,0,'2009-01-28 15:14:00',0,'le 28/01 laisser msg pour nouvelle adresse.','',0,10),(9006,'1',3561,359,7,0,'2009-01-28 15:18:00',0,'laisser msg pour une demande de modification d\'heure de presta.','',0,10),(9007,'1',1207,370,4,0,'2009-01-28 15:43:00',0,'De : Françoise KERBASTARD [mailto:f.kerbastard@gmail.com] <br />\r\nEnvoyé : mercredi 28 janvier 2009 15:11<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : absence<br />\r\n<br />\r\nMonsieur,<br />\r\n<br />\r\nAbsent de Nantes le LUNDI 2 février prochain, je vous prie de ne pas prévoir de prestations ce jour là.<br />\r\n<br />\r\nJe vous prie d\'agréer, Monsieur, l\'expression de mes salutations distinguées.<br />\r\n<br />\r\nPierre KERBASTARD<br />\r\n','',0,14),(9008,'0',0,1040,7,1,'2009-01-28 15:48:24',0,'Vérification des références','-2',0,21),(9009,'0',0,1040,7,1,'2009-01-28 15:00:00',1,'','-2',9008,21),(9010,'1',3083,997,4,0,'2009-01-28 15:50:00',0,'Suite Arrêt Maladie de GANBIER la cliente ne souhaite pas de remplacement','',0,9),(9011,'0',3806,997,4,0,'2009-01-28 16:16:00',0,'Suite AM de MME GAMBIER la cliente souhaite avoir 1 REMPLACEMENT / IL SERA EFFECTUE PAR KHOUNLOTAM','',0,9),(9110,'1',3996,0,3,4,'2009-02-02 17:45:00',0,'','-2',9108,20),(9111,'1',0,950,4,1,'2009-01-30 17:20:00',0,'non trop fatiguant pour elle. veut rester sur on planning actuelle<br />\r\n','-2',9088,20),(9097,'1',3581,0,5,1,'2009-01-30 10:45:00',0,'est occupé la recontacter dans 10Mn<br />\r\nAprès discussion \"mouvementé\" serait peut être OK pour jeudi 6H de prestation reste à valider<br />\r\n<br />\r\nPUIS elle nous recontacte juste après pour nous dire qu\'elle n\'est pas Ok. Que c\'est elle la cliente et que c\'est elle qui gère comme elle l\'entend ses heures.','-2',8209,20),(9014,'0',1988,438,4,0,'2009-01-28 17:23:00',0,'Faire 1 point sue les horaires de la presta du 29.01 avec la cliente suite rdz-vs anesthésiste pour son fils.','',0,9),(23323,'1',1228,1244,4,0,'2010-01-12 13:18:00',0,'11.01:Appel de la clte me demandant si mme roullot pouvait faire 4h le 15.01. Comme mme audrand a annulé je propose 2x2h jeudi 14 & 15.01. ','',0,9),(9017,'1',3683,0,3,4,'2009-02-02 17:28:00',0,'','-2',5740,20),(9018,'1',2056,497,4,0,'2009-01-28 17:34:00',0,'Appeler la cliente pour avoir confirmation des presta en plus 1h toirs vendredi consécutifs.','',0,9),(9109,'1',3996,0,3,4,'2009-01-30 14:05:00',0,'','-2',9108,20),(9020,'1',3757,0,4,0,'2009-01-28 17:41:00',0,'gimenez suite grève : pas de transport en commun <br />\r\n','',0,20),(9021,'1',3757,0,4,1,'2009-01-28 17:41:00',0,'solution envisageable avec Mme GAIngard de 12h30 à 16h30 ou 13h 17h ','-2',9020,20),(9022,'1',3757,0,4,1,'2009-01-28 17:46:00',0,'serait Ok pour un changement d\'intervenante ou pas on fait comme on veut ...<br />\r\n','-2',9020,20),(9023,'1',3757,0,4,1,'2009-01-28 17:47:00',0,'ok pour elle ','-2',9020,20),(9024,'1',3757,0,4,1,'2009-02-02 10:39:00',0,'ok mardi matin 9h 14h <br />\r\n','-2',9020,20),(9025,'1',3240,0,3,1,'2009-02-02 14:53:00',0,'non n\'est plus d\'actualité','-2',1781,20),(9026,'1',3962,0,3,1,'2009-01-28 15:46:00',0,'Sa fille : recontacter vers 18H / 19H<br />\r\n','-2',8750,20),(9027,'1',3990,0,3,0,'2009-01-28 19:05:00',0,'','',0,2),(9028,'1',3990,0,3,4,'2009-01-28 19:06:00',0,'','-2',9027,2),(9029,'1',3990,0,3,1,'2009-01-06 15:20:00',0,'','-2',9027,2),(9030,'1',3991,0,3,0,'2009-01-28 19:08:00',0,'','',0,2),(9031,'1',3991,0,3,1,'2009-01-28 19:08:00',0,'Elle était dans les transports, la rappeler demain matin','-2',9030,2),(9032,'1',3991,0,3,1,'2009-01-29 11:00:00',0,'','-2',9030,2),(9035,'1',1723,988,7,0,'2009-01-29 09:52:00',0,'','',0,10),(9036,'1',1723,988,7,1,'2009-01-29 09:53:00',0,'Appel de l\'interv.Clt ve que l\'interv nettoie toute la maison au vinaigre blanc. Et a conseillé à l\'interv de faire les sanitaires qu\'une fois par mois. (G pris c\'est notes au cas ou..)','-2',9035,10),(16850,'0',3601,0,1,0,'2009-07-29 16:55:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(9039,'1',0,1039,4,0,'2009-01-29 10:22:00',0,'Formation responsable qualité ce vendredi de 13h30 à 16h30 si possible<br />\r\n','',0,20),(9040,'1',0,1039,4,4,'2009-01-29 10:23:00',0,'','-2',9039,20),(9041,'1',0,1039,4,1,'2009-01-29 15:23:00',0,'elle est Ok pour demain à 13H<br />\r\n','-2',9039,20),(9042,'1',3402,928,5,0,'2009-01-29 11:06:00',0,'LA CLIENTE ME FAIT PART QUE L ASPI DE SA FILLE A UNE PIECE ENDOMMAGEE QU ELLE COMPTE CHANGER ET ME FAIRE REMBOURSER. APRES CONSULTATION AZZOUZI L ASPI N EST PAS NEUF ET LA PIECE ETAIT DEJA ENDOMMAGEE. A SUIVRE ...','',0,9),(9044,'0',2771,988,4,0,'2009-01-29 12:21:00',0,'oublie de preciser changement dhoraire donc pas de clef presta annulé laisse mess pour prevenir de zero dispo pour ingraito pour remplacement <br />\r\n','',0,10),(9045,'0',3273,997,4,0,'2009-01-29 12:33:00',0,'VM le 2.02.09 à 13h30','',0,9),(9046,'0',3273,992,4,0,'2009-01-29 12:34:00',0,'VM le 04.02.09 à 08h30','',0,9),(9047,'1',3891,853,5,0,'2009-01-28 19:40:00',0,'APPEL CLT TOUJOURS PAS SATISFAITE DDDE PRESTA;','',0,10),(9048,'1',3080,0,1,0,'2009-01-29 13:16:00',0,'Mme BENECH Marion Cliente serena souhait passer avec nous directement suite augmentation tarifs serena <br />\r\n','',0,20),(9049,'1',3080,0,1,1,'2009-01-28 13:17:00',0,'préfère qu\'on la recontacte d\'ici 30 mn<br />\r\nOk<br />\r\n','-2',9048,20),(9052,'1',3891,853,5,4,'2009-01-29 10:18:00',0,'Rappel vers la clt pour refaire le point suite à son msg du 28/01/09. Clt ne m\'a pas rappeler.','-1',9047,10),(9051,'1',3080,0,1,1,'2009-01-30 14:00:00',0,'Chez nous devra prendre un forfait 2H minimum<br />\r\ndu coup moins intéressant que serena. Se tâte. Nous tient informé<br />\r\n','-2',9048,20),(9053,'1',3891,853,5,4,'2009-01-29 11:00:00',0,'Rappel à nouveau pour joindre la clt mais toujours rien en retour.','-2',9047,10),(9054,'1',3760,534,7,0,'2009-01-29 13:26:00',0,'','',0,10),(9055,'1',3760,534,7,6,'2009-02-13 13:30:00',0,'Prob de pliage de vêtements. Sinon clt très satisfaite de Mme Kanté.','1',9054,10),(9056,'1',1038,660,4,0,'2009-01-29 13:52:00',0,'cltt prevenu absence fdm le 29/01 pour greve ','',0,10),(9619,'1',1640,1046,4,0,'2009-02-10 15:42:00',0,'Après avoir fait 1 1er point qualité suite intervention de MME DUFAY. <br />\r\n24.02.09 Point qualité avec MME VEYRIER qui n\'a pas pu voir dans le détail la qualité du travail de MME DUFAY car rentre tard le soir chez elle. Seul le résultat de ses pavés ne sont pas super, car balai espagnol. Je lui ai parlé du système VELEDA que j\'utilise chez moi. Elle risque d\'acheter ça, dans l\'espoir d\'avoir 1 bon résultat (ce pblm existe depuis 1 moment).','',0,9),(9058,'1',3187,0,4,0,'2009-01-29 14:11:00',0,'prélèvement automatique<br />\r\nOk on lui envoi le courrier avec facture de ce mois<br />\r\n','',0,20),(9059,'1',2194,701,4,0,'2009-01-29 14:40:00',0,'Confirmation client pour changement horaire.','',0,9),(9060,'1',2648,990,4,0,'2009-01-29 14:40:00',0,'laiss mess prevenir fdm absente le 29/01 greve<br />\r\n ','',0,10),(9064,'1',3896,0,3,4,'2009-02-09 13:02:00',0,'','-2',8142,2),(9065,'0',1777,915,4,0,'2009-01-29 15:34:00',0,'CLT PREVENU le 29/01 15h20<br />\r\n absence fdm du 30/01 ','',0,10),(9066,'1',3991,0,3,4,'2009-01-30 15:00:00',0,'MSG laissé, on à personne à Bezon','-2',9030,2),(9067,'0',2519,870,7,0,'2009-02-02 12:00:00',0,'','-2',0,21),(31252,'0',4246,1206,4,0,'2010-07-01 15:16:00',0,'1/.07: Mail mme schmitt pour presta été 2010 de la clte','',0,9),(9069,'0',3856,910,7,0,'2009-02-03 12:00:00',0,'','-2',0,21),(14820,'0',4593,0,4,0,'2009-06-08 11:46:00',0,'Clt interessée par 2h/sem<br />\r\nRdz-vs commerciale le 9.06.09 à 10h<br />\r\nMise en place de Mme JARLAND le 16.06. à 13h45','',0,9),(9072,'0',3935,768,7,0,'2009-02-05 13:30:00',0,'','-2',0,21),(9074,'0',1867,192,7,0,'2009-01-09 11:30:00',0,'','-2',0,21),(9076,'0',1867,192,7,0,'2009-02-09 11:30:00',0,'','-2',0,21),(9077,'0',1867,192,7,6,'2009-02-09 11:30:00',1,'29/01/09 : cliente prévenue tél','-2',9076,21),(9078,'0',3064,972,7,0,'2009-02-10 12:00:00',0,'','-2',0,21),(30738,'1',4781,657,4,0,'2010-06-15 18:21:00',0,'Bonjour,<br />\r\n<br />\r\nNous serons également en congés entre le 19 juillet et le 14 aout. Donc pas de prestation souhaitée de s29 a s32. Reste a trouver une solution pour le 16 juillet.<br />\r\nCordialement.<br />\r\n<br />\r\nEnvoyé de mon iPhone','',0,10),(10456,'0',2574,995,4,0,'2009-03-02 10:55:00',0,'laisser msg pour faire le point sur l\'organisation des 5h. attends que clt rappel ctrl prévu. (02/03/09)','',0,10),(10443,'1',2676,0,4,0,'2009-03-02 10:28:00',0,'Mme Enet remplace Péan les 2 prestations de la semaine 10','',0,14),(9082,'1',2487,0,4,0,'2009-01-29 16:32:00',0,'Mme COLLEAUX est bloquée par les manifs ne peut pas intervenir ce jour','',0,14),(9083,'1',3891,853,5,6,'2009-01-29 15:00:00',0,'après l\'appel de fred. Mme Mautuit a rappeler et les probs étaient au niveau des poussières dans la chambre de l\'enfant.G règler le prob avec interv. ET LAISSER MSG APR7S CTRL A LA CLT POUR FAIRE LE POINT.','-2',9047,10),(9084,'0',3917,282,5,0,'2009-01-29 16:50:00',0,'LAISSER MSG pour des prob de presta le 29/01/09.','',0,10),(9085,'1',3917,282,7,0,'2009-01-29 17:00:00',0,'','',0,10),(9087,'1',3917,282,7,1,'2009-01-29 17:00:00',0,'suite à mon message rappel de la clt pour prob presta interv ne déplace pas les choses et oubli les dessous de lit,de meuble ect....','-2',9085,10),(9088,'1',0,950,4,0,'2009-01-29 17:22:00',0,'prestation sintas','',0,20),(9089,'1',0,950,4,4,'2009-01-29 17:23:00',0,'intéressé pour reprendre les prestations de sintas ? <br />\r\n','-2',9088,20),(9090,'1',0,950,4,4,'2009-01-30 14:00:00',1,'','-2',9088,20),(9091,'0',0,927,7,0,'2009-01-29 17:25:00',0,'Elle déménage à st julien de concelles<br />\r\nElle ne souhaite plus travailler sur Nantes le mercredi et le samedi matin','',0,14),(9092,'1',3987,102,4,0,'2009-01-29 17:36:00',0,'Mme ENET n\'a pas pu pointer ce matin le 29/01/09','',0,14),(9093,'0',3235,102,4,0,'2009-01-29 17:45:00',0,'Cliente ne souhaite plus l\'intervention de Mme ENET car elle l\'a trouvé :<br />\r\n- trop trop lente<br />\r\n- désorganisée<br />\r\n- gentille<br />\r\n- n\'écoute pas les consignes laissées<br />\r\n- a du mal à se déplacer','',0,14),(9094,'0',0,1018,4,0,'2009-01-29 17:50:00',0,'elle est dispo uniquement le mardi pdt vacances scolaires','',0,14),(9096,'0',3708,992,4,0,'2009-01-30 09:24:00',0,'30.01 MME LARA ne peut pas rentrer dans le domicile de la cliente. Car celle-ci a laissé 1 clef sur la porte d\'entré à l\'intérieur de la maison.<br />\r\nVu avec VA on ne facture pas la cliente (on lui fait 1 fleur), mais si cela se reproduit oui.<br />\r\nMess Rpdr Cliente : pour info','',0,9),(10176,'1',0,1028,4,0,'2009-02-23 11:53:00',0,'reprise presta feraut bignere suite démission<br />\r\n','',0,20),(9101,'1',3581,0,5,4,'2009-02-02 17:20:00',0,'','-2',8209,20),(9221,'1',2184,456,4,0,'2009-02-03 09:45:00',0,'mess laisser pour absence de fdm le 3/02. propose un remplacement jeudi PM doit nous rappeler<br />\r\n','',0,10),(9104,'0',2355,352,4,0,'2009-01-30 12:55:00',0,'client satisfait du travail de mlle akeva','',0,9),(9222,'1',1147,112,4,0,'2009-02-03 10:03:00',0,'mess laisser le 3/02 pour absence de fdm du 5/02','',0,10),(9115,'0',0,1041,7,1,'2009-01-30 15:04:02',0,'Vérification des références','-2',0,9),(9117,'0',2771,988,4,0,'2009-01-30 15:56:00',0,'laisser mess pour modification de presta à ts les jeudis de 11h 14h avec ingraito ','',0,10),(9118,'0',2620,220,1,0,'2009-01-30 17:36:00',0,'MESSAGE CLIENTE POUR FAIRE LE POINT SUR LE VASE CASSE PAR MME LAURENT (VASE CASSE RESSEMBLANT A UNE BOUTEILLE)<br />\r\nPresta du 27.02.09 offerte suite pblm casse','',0,9),(9122,'1',3452,494,4,0,'2009-02-02 09:53:00',0,'CLT prévenue de l\'abs de l\'interv. cause de neige pas de bus.','',0,10),(9123,'1',3183,843,4,0,'2009-02-02 09:58:00',0,'clt prevenu le 2/02 pour absence fdm NE VEUT PAS DE REMPLACEMENT cette semaine mais si semaine prochaine absence voudra remplacement <br />\r\n<br />\r\n','',0,10),(9124,'1',3275,843,4,0,'2009-02-02 10:00:00',0,'clt prevenu le 2/02 a 10h por absence fdm','',0,10),(9125,'1',696,112,4,0,'2009-02-02 10:07:00',0,'CLT prévenue de l\'abs de l\'interv cause neige pas de bus.02/02/09. ','',0,10),(9126,'0',3836,988,4,0,'2009-02-02 10:08:00',0,'presta du 2/02 annul le jour meme donc facturée <br />\r\n','',0,10),(9127,'1',3289,501,4,0,'2009-02-02 10:10:00',0,'CLT prévenue de l\'abs de l\'interv. cause de neige. CLT veut un remplacement.','',0,10),(9128,'1',3549,657,4,0,'2009-02-02 10:16:00',0,'Clt prévenue de l\'abs d\'interv. cause neige pas de bus.02/02/01','',0,10),(9129,'1',0,763,4,0,'2009-02-02 10:18:00',0,'annulation prestation jacques ','',0,20),(9130,'1',0,763,4,1,'2009-02-02 10:18:00',0,'prévenu le vendredi soir après fermeture agence et presta le lundi matin.<br />\r\ngomez été sur la presta. serena prévenu client facturé<br />\r\n','-2',9129,20),(9131,'1',2022,472,4,0,'2009-02-02 10:25:00',0,'laisser msg cliente pour abs interv cause de neige pas de bus.<br />\r\nvoir av clt pour rplcm.','',0,10),(9132,'1',2061,0,4,0,'2009-02-02 10:30:00',0,'non respect délai prévenance veut annuler la prestation','',0,20),(9133,'1',3999,0,3,0,'2009-02-02 10:35:00',0,'Devis 3H par semaine<br />\r\n','',0,20),(9134,'0',3744,990,4,0,'2009-02-02 10:33:00',0,'clt annul moins de 72 h a lavance et veut un remplacement mercredi ou jeudi. ','',0,10),(9135,'1',3999,0,3,1,'2009-02-02 10:35:00',0,'elle est au travail et occupé pour le moment.<br />\r\nNous recontacte dès qu\'elle a 5 MN<br />\r\nRe tenter ce soir vers 18H<br />\r\n','-2',9133,20),(9136,'1',3999,0,3,4,'2009-02-02 17:50:00',0,'','-2',9133,20),(9137,'1',0,1033,4,0,'2009-02-02 10:40:00',0,'ok pour estebe<br />\r\n','',0,20),(9138,'1',0,1033,4,4,'2009-02-02 10:41:00',0,'','-2',9137,20),(9139,'1',1147,112,4,0,'2009-02-02 10:39:00',0,'annul presta par la clte fdm prevenu le 2/02 ','',0,10),(9140,'1',2752,0,4,1,'2009-02-04 16:04:00',0,'on fait le maximum mais personne de disponible<br />\r\n','-2',8452,20),(9141,'0',1729,497,4,0,'2009-02-02 11:02:00',0,'Suite absence de MME CAPLET, MME ALMARIC souhaite 1 presta de remplacement avec un salarié qui sache bien repasser (car bcp de repassage).<br />\r\nMme berthe assurera ce remplacement ; je lui ai envoyé un mail avec les coordonnées de al cliente','',0,9),(9310,'1',2543,728,1,4,'2009-02-05 11:50:00',0,'tout se passe bien ok?<br />\r\n','-2',9309,20),(9143,'1',2549,0,1,1,'2009-02-03 16:32:00',0,'pas de message ','-2',547,20),(9144,'1',3043,0,1,4,'2009-02-09 16:43:00',0,'si rien relance<br />\r\n','-2',2638,20),(9146,'1',1766,855,4,0,'2009-02-02 13:42:00',0,'De : LUITOT Sophie & Rémi [mailto:sofiremi@tele2.fr] <br />\r\nEnvoyé : dimanche 1 février 2009 14:45<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nCc : remiluitot@orange.fr<br />\r\nObjet : Prestations de février.<br />\r\n<br />\r\nBonjour,<br />\r\n<br />\r\nNous avons pris bonne note que Vianneytte PEIGNE sera en congés du 23 au 28 février 2009, et il ne sera pas nécessaire de prévoir une remplaçante pour cette semaine 9.<br />\r\n<br />\r\nDe notre côté, nous sommes en vacances semaine 7, c’est-à-dire du 9 au 13 février, nous souhaitons donc annuler la prestation de Vianneytte PEIGNE le jeudi 12 février.<br />\r\n<br />\r\nVous en remerciant par avance,<br />\r\n<br />\r\nBien cordialement.<br />\r\n<br />\r\nSophie.<br />\r\n','',0,14),(9147,'1',4002,0,3,0,'2009-02-02 14:15:00',0,'','',0,2),(9148,'1',4002,0,3,4,'2009-02-02 14:16:00',0,'','-2',9147,2),(9149,'1',4002,0,3,1,'2009-02-03 14:16:00',0,'Elle à fait appel à une association pour trouver une femme de ménage. Si l\'association ne lui trouve personne, elle nous rappel. Elle à mes coordonées.','-2',9147,2),(9150,'1',4003,0,3,0,'2009-02-02 14:19:00',0,'','',0,2),(9151,'1',4003,0,3,1,'2009-02-02 14:23:00',0,'Rappeler la cliente dès qu\'on à kkun à lui proposer à 8h30, jour indif. Metro europe, rome, saint lazar','-2',9150,2),(9152,'1',1076,843,4,0,'2009-02-02 14:26:00',0,'clt prevenu le 2/02 pour absence de fdm ne veut pas de remplacement ','',0,10),(9153,'1',1067,220,4,0,'2009-02-02 14:30:00',0,'02.02.09 : Cliente informée ce jour que MME LAURENT avait souhaité interrompre ces prestations chez elle. Cliente surprise car s\'entendait bien avec elle.<br />\r\nLa cliente ne souhaite pas de presta de remplacement cette semaines, ni pdt vacances scolaires (enfants).<br />\r\n23.02.09 : Cliente ok pour démarrage presta ce lundi 23.02.09<br />\r\nde 14h à 16h pas + tard.','',0,9),(9154,'1',3811,1018,4,0,'2009-02-02 14:33:00',0,'Mme JADEAU va intervenir toutes les semaines, elle doit les recontacter pour les rencontrer. Elle nous tient au courant des qu\'elle les a vu.','',0,14),(10209,'1',4076,1041,4,0,'2009-02-25 16:59:00',0,'Faire point qualité suite 1ère presta du 24.02.09<br />\r\n25.02.09: Cliente satisafite de la presta. Remarque n\'a pas remis les pdrts ds la sdb à sa place. Sinon ok. Envoie ce jour autorisation de prélèvement.<br />\r\n','',0,9),(9156,'1',3434,0,4,0,'2009-02-02 14:38:00',0,'Il lui faut absolument un remplacement lundi et mercredi voir plus semaine 7 car elle a ses petits enfants.<br />\r\nDonc la recontacter vendredi pour l\'informé si reprise du travail de Mme TAHRAOUI?????????????????','',0,14),(9158,'1',0,994,4,0,'2009-02-02 14:44:00',0,'montaubric<br />\r\n','',0,20),(9159,'1',0,994,4,1,'2009-02-02 14:45:00',0,'suite grippe montaubric annule la prestation et reporte a jeudi matin.<br />\r\nDu coup fini avec estebe nous allons trouver des prestations plus proche de toulouse<br />\r\n','-2',9158,20),(9160,'1',3112,0,3,4,'2009-02-04 15:43:00',0,'','-2',1094,20),(9161,'1',3995,453,7,0,'2009-02-02 15:02:00',0,'','',0,10),(9162,'1',3995,453,7,4,'2009-02-02 15:02:00',0,'Pour faire le point sur la 1ére presta (02/02/09).','-2',9161,10),(9163,'0',1312,1001,5,0,'2009-02-02 15:08:00',0,'Laisser MSG pour faire le point sur les prob de presta. ','',0,10),(9164,'0',0,1042,7,1,'2009-02-02 15:25:12',0,'Vérification des références','-2',0,10),(9167,'1',3189,0,4,1,'2009-02-02 15:39:00',0,'ok pour facture avoir 1€ établi.<br />\r\nOccupé recontacter demain AM<br />\r\n','-2',9166,20),(9168,'1',3189,0,4,1,'2009-02-04 16:00:00',0,'non est occupé<br />\r\nla recontacter dans 1H <br />\r\n','-2',9166,20),(9169,'1',3002,0,3,1,'2009-02-03 16:42:00',0,'NON suite au rdv commercial qui n\'avait pas eu lieu (MERCI PIERRE) avait mise leur demande de côté.<br />\r\nNe signeront jamais avec nous car nous ne sommes pas sérieux ...<br />\r\n','-2',561,20),(9170,'1',3962,0,3,1,'2009-02-02 18:00:00',0,'non encore personne encore sa fille.<br />\r\nRetenter vers 19h30 ','-2',8750,20),(9171,'1',3716,0,3,4,'2009-02-06 10:48:00',0,'','-2',6107,20),(9172,'1',3928,0,3,1,'2009-02-03 14:06:00',0,'non suite à une décès n\'aura plus besoin de nos services ???<br />\r\nBon annule la demande<br />\r\n<br />\r\n','-2',8333,20),(9173,'1',3955,0,3,4,'2009-02-04 15:44:00',0,'personne pour le moment <br />\r\n','-2',8680,20),(9174,'1',3889,0,3,1,'2009-02-02 16:06:00',0,'première prestation avec concurrent demain.<br />\r\nSi jamais elle nous recontacte.<br />\r\nFaire le point d\'ici 15 jours<br />\r\n','-2',7989,20),(9175,'1',3889,0,3,1,'2009-02-25 16:06:00',0,'non est avec le concurrent et le reste <br />\r\n<br />\r\n','-2',7989,20),(9176,'1',3047,0,4,1,'2009-02-02 17:46:00',0,'ok tout se passe très bien pas de prob <br />\r\n','-2',8918,20),(9177,'1',3656,0,1,4,'2009-02-03 14:22:00',0,'','-2',7880,20),(9178,'1',3724,0,4,0,'2009-02-02 16:16:00',0,'FIN PRESTATION SINTAS<br />\r\n','',0,20),(9179,'1',3724,0,4,1,'2009-02-03 10:56:00',0,'on cherche. serena prévenu<br />\r\n<br />\r\n','-2',9178,20),(9180,'1',3724,0,4,1,'2009-02-06 16:16:00',0,'client perdu serena cherche un autre prestataire<br />\r\n','-2',9178,20),(9181,'1',3124,0,4,0,'2009-02-02 16:17:00',0,'fin prestation sintas<br />\r\n','',0,20),(9182,'1',3124,0,4,1,'2009-02-02 16:18:00',0,'démarrage prestation.<br />\r\nOn le tient au courant rapidement si une nouvelle intrevenante est dispo<br />\r\n','-2',9181,20),(9183,'1',3124,0,4,4,'2009-02-04 16:19:00',0,'','-2',9181,20),(9308,'1',693,102,4,0,'2009-02-04 10:07:00',0,'A annulé le 16/02 - vacances','',0,14),(9309,'1',2543,0,1,0,'2009-02-04 10:13:25',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9184,'1',2632,0,7,4,'2009-02-03 16:51:00',0,'','-2',5894,20),(9185,'1',3755,0,3,4,'2009-02-06 16:25:00',0,'','-2',6483,20),(9186,'0',3865,489,4,0,'2009-02-02 16:24:00',0,'Message pour prévenir arrêt de Mme CHARRIER sem6 et lui proposer soit intervention jeudi matin, soit mardi semaine prochaine','',0,14),(9187,'1',983,0,1,0,'2009-02-02 16:27:00',0,'','',0,2),(9188,'1',983,0,1,2,'2009-02-02 16:28:00',0,'Demande changement nom sur les factures à compter de janvier 2009. Mme RUAULT Hélène 57 rue Boileau 75016 Paris ','-2',9187,2),(9189,'1',3318,0,3,4,'2009-02-09 16:04:00',0,'','-2',3329,20),(9190,'1',2758,0,1,4,'2009-02-06 16:49:00',0,'','-2',8961,20),(9191,'1',3973,0,3,4,'2009-02-16 18:45:00',0,'? mise au point <br />\r\n','-2',8868,20),(9192,'1',3518,0,3,4,'2009-02-06 16:42:00',0,'','-2',4271,20),(9193,'1',3522,0,3,1,'2009-02-05 10:33:00',0,'Non toujours satisfaite de son prestataire<br />\r\n','-2',4313,20),(9194,'0',3806,199,4,0,'2009-02-02 17:04:00',0,'AM de MME GAMBIER prolongé jusqu\'au 08.02.09. J\'ai laiss é1 mess à MME PERCEBOIS pour avoir 1 rplcment avec MME KOULOTHAM mercredi apm pdt 3h(kounlotham ok).<br />\r\n03.02.09: Relance cliente pour presta de remplacement<br />\r\n3.02.09 Cliente ok pour remplacement le 4.02.09 avec MME KOUNLOTHAM ','',0,9),(9195,'1',2931,0,3,4,'2009-02-06 16:34:00',0,'','-2',564,20),(9714,'0',4074,0,3,0,'2009-02-12 10:23:00',0,'4 H semaine<br />\r\n','',0,20),(9199,'0',3859,429,4,0,'2009-02-02 17:12:00',0,'Suite AM prolongé de MME GAMBIER la cliente souhaite disposer d\'une presta de remplacement.<br />\r\nJ\'ai contacté MME SAMPER afin de savoir si elle acceptera de faire 1 presta de remplacement chez cette cliente.<br />\r\n03.02.09: Relance SAMPER<br />\r\nMME SAMPER ne peut pas faire ce remplacement.<br />\r\n3.02.09: j\'ai informé la cliente que je ne pouvais malheureusement pas satisfaire sa demande de remplacement (pers de véhiculé disponible).','',0,9),(9201,'1',0,763,4,0,'2009-02-02 17:15:00',0,'ok prévenu 1H en plus pour jeudi <br />\r\n','',0,20),(9281,'0',0,421,4,0,'2009-02-03 16:42:00',0,'Mme PEAN prend des vacances du 6 au 10 avril 2009','',0,14),(9203,'1',1017,0,1,1,'2009-02-16 13:55:00',0,'non pas pour le moment, besoin uniquement de quelques heures dans le mois. Nous recontactera si besoin de plus <br />\r\n','-2',7773,20),(9205,'1',3382,0,3,4,'2009-04-20 17:14:00',0,'','-2',3003,20),(9206,'1',3684,0,3,4,'2009-02-06 16:38:00',0,'','-2',5743,20),(9207,'1',3683,0,3,4,'2009-02-06 17:19:00',0,'','-2',5740,20),(9208,'0',3608,271,4,0,'2009-02-02 17:30:00',0,'Suite prolongation AM de MME GAMBIER j\'aa proposé à MME CALMES une presta de remplacement ce vendredi 6.02 de 14h à 17h avec MME GARROUMA.<br />\r\n3.02.09 : Cliente ok pour presta de remplacement avec MME GARROUMA le 6.02.09 à 14h.','',0,9),(9211,'1',3996,0,3,4,'2009-02-04 15:55:00',0,'','-2',9108,20),(9212,'0',0,809,4,0,'2009-02-02 17:41:00',0,'pose une journée de congés cette semaine pour réfléchir si démissionne ou accepte client sur carquefou','',0,14),(9213,'1',3999,0,3,1,'2009-02-03 13:58:00',0,'c\'est elle qui nous contactera quand elle aura le temps <br />\r\nferme ... ok voir dans 1 semaine<br />\r\n','-2',9133,20),(9214,'1',3288,0,7,4,'2009-02-03 12:16:00',0,'? si rép ou pas de retour lettre mise en demeure<br />\r\n','-2',6138,20),(9215,'1',3962,0,3,4,'2009-02-02 19:30:00',0,'','-2',8750,20),(9216,'1',1026,0,4,0,'2009-02-02 18:01:00',0,'annule presta ou décale<br />\r\n','',0,20),(9217,'1',1026,0,4,1,'2009-02-02 18:03:00',0,'ok pour le vendredi <br />\r\n','-2',9216,20),(9312,'0',0,934,4,0,'2009-02-04 10:20:00',0,'peut-elle venir demain en sortant de chez dubois venir chercher sa paye sinon lui envoyer par courrier et faire le point sur ses heures et ses dispo','',0,9),(9224,'1',1058,112,4,0,'2009-02-03 10:08:00',0,'mess laisser le 3/02 à 10h pour absence de fdm du 5/02<br />\r\n','',0,10),(9226,'1',3004,0,4,0,'2009-02-03 10:16:00',0,'hawari problème de voiture<br />\r\n','',0,20),(9227,'1',3004,0,4,1,'2009-02-03 10:17:00',0,'annule la prestation et elle viendra mardi prochain <br />\r\n','-2',9226,20),(9229,'1',3878,0,1,0,'2009-02-03 10:20:00',0,'veut prélèvement automatique<br />\r\n','',0,20),(9230,'1',3878,0,1,4,'2009-02-03 10:21:00',0,'ok on lui explique le mode de fonctionnement elle peut nous tél ','-2',9229,20),(9231,'1',3878,0,1,1,'2009-02-04 10:40:00',0,'ok suite e mail on lui envoie les informations<br />\r\n','-2',9229,20),(9232,'1',3962,0,3,1,'2009-02-03 17:44:00',0,'nous a contacté hier soir mais mauvais n° visiblement<br />\r\nretentera ce soir après 18H<br />\r\n','-2',8750,20),(9234,'0',595,928,4,0,'2009-02-03 10:41:00',0,'03.02.09: annulation de la cliente suite inondation dans son domicile. VA pas de facturation de cette presta car cas de force majeur.','',0,9),(9235,'1',0,828,7,0,'2009-02-03 10:50:00',0,'documents solde de tout compte à passer récupérer <br />\r\n','',0,20),(9236,'1',0,828,7,1,'2009-02-03 10:51:00',0,'elle veut qu\'on lui envoie<br />\r\n','-2',9235,20),(9237,'1',3378,0,3,4,'2009-04-06 17:36:00',0,'','-2',2965,20),(10017,'1',1266,273,4,0,'2009-02-18 16:47:00',0,'mess laisser pour prevenir clte retard le 19/02<br />\r\n int car remplacement jusqu\'a 12h30 chez francius','',0,10),(9240,'0',3870,1041,4,0,'2009-02-03 11:39:00',0,'Suite AM de MME MERZI Majorie, nous devons mettre en place une autre aide-ménagère MME ZINE Malika.<br />\r\n1ère presta le 6.02.09 en matinée 9h30/11h30.<br />\r\nCliente ok pour 1ère presta le 6.02 puis touos les vendredi','',0,9),(9242,'1',3597,0,4,0,'2009-02-03 11:48:00',0,'veut faire modifs <br />\r\n','',0,20),(9243,'1',3597,0,4,4,'2009-02-03 11:49:00',0,'propose un changement d\'intervenante <br />\r\n','-2',9242,20),(9244,'1',3597,0,4,1,'2009-02-04 10:00:00',0,'voir résumé feraut car prob compréhension avec intervenante<br />\r\n','-2',9242,20),(9245,'1',3083,854,4,0,'2009-02-03 12:11:00',0,'J ai laissé 1 mess à MME NDOUO afin de savoir si elle accepterait de faire un remplacement soit chez gambicchia, soit chez SALVANET vendredi 6.02.09<br />\r\n3.02.09 : Cliente ne souhaite pas de remplacement','',0,9),(9247,'1',3288,0,7,4,'2009-02-04 15:36:00',0,'','-2',6138,20),(9248,'1',2754,843,4,0,'2009-02-03 12:21:00',0,'MESS LAISSER pour absence de linterv le 3/02 et le 6/02 proposer un remplacement na pas rappeler<br />\r\n','',0,10),(9249,'1',3717,0,4,4,'2009-02-03 12:36:00',0,'3eme msg laissé sur port cliente pour changement d\'intervenante. Propositions : Njangue lundi AM ou mardi matin; ou Ibbou vendredi à 8h','-2',8941,2),(9250,'1',3717,0,4,5,'2009-02-03 12:37:00',0,'Confirmation 3eme msg laissé sur port','-2',8941,2),(9251,'1',3501,569,4,0,'2009-02-03 12:43:00',0,'clt serena prevenu le 3/02 de labsence du 6/02 de fdm<br />\r\n','',0,10),(9252,'1',3278,0,1,0,'2009-02-03 13:15:00',0,'','',0,2),(9253,'1',3278,0,1,4,'2009-02-03 13:15:00',0,'3eme msg laissé sur port cliente pour changement d\'intervenante. Proposition Pereira mardi 9h30-12h. Convenir jour rencontre','-2',9252,2),(9254,'1',3278,0,1,1,'2009-02-09 13:16:00',1,'Déplacer au vendredi 16h-18h30','-2',9252,2),(9255,'1',3727,0,7,4,'2009-02-04 15:41:00',0,'','-2',7805,20),(9256,'0',2492,853,4,0,'2009-02-03 13:42:00',0,'clte hospitalise donc arret temporaire pour 1 mois la clte nous recontactera.','',0,10),(9257,'1',2389,0,4,0,'2009-02-03 13:51:00',0,'','',0,2),(9258,'1',2389,0,4,4,'2009-02-03 13:51:00',0,'Msg laissé sur port client pour passage à 3h tous les 15 jrs avec mme Ibbou. Suite demande du 28/01.','-2',9257,2),(9259,'1',3977,1025,7,0,'2009-02-03 13:53:00',0,'','',0,10),(9260,'1',3977,1025,7,4,'2009-02-03 13:53:00',0,'pour faire le point sur la 1ére presta.','-2',9259,10),(9261,'1',3977,1025,7,0,'2009-02-05 10:00:00',0,'','-2',0,10),(9393,'0',3559,934,5,0,'2009-02-05 11:32:00',0,'appel de l\'intervenante pour signaler qu\'elle ne pourra pas faire tout ce que la cliente a demandé ; ','',0,9),(9263,'1',1312,1001,7,0,'2009-02-05 11:00:00',0,'','-2',0,10),(9392,'1',3977,1025,7,6,'2009-02-05 10:00:00',0,'constat du ctrl: les robinetteries mal essuyer,devrait proposer au clt de l\'anti calcaire. ','-2',9261,10),(9265,'1',3976,1025,7,0,'2009-02-05 13:00:00',0,'','-2',0,10),(9267,'1',3999,0,3,1,'2009-02-10 17:49:00',0,'est occupé n\'a pas le temps pour le moment<br />\r\nretenter de lui tél un soir vers 18h30 ou 19H<br />\r\n','-2',9133,20),(9268,'1',3891,853,5,4,'2009-02-03 14:15:00',0,'MSG à nouveau pour faire le point sur presta clt n\'a pas rappeler depuis le dernier ctrl.','-2',9047,10),(9269,'1',3656,0,1,4,'2009-02-06 16:46:00',0,'toujours personne <br />\r\n','-2',7880,20),(9270,'1',3977,1025,7,1,'2009-02-03 14:25:00',0,'Clt rappeler et très satisfaite de la presta.','1',9259,10),(9271,'0',3321,1041,4,0,'2009-02-03 14:31:00',0,'3.02.09 : Suite 1ère presta de MME ZINE, MME CRESCIENZO interrompt les prestations car non satisfaite du travail de MME ZINE (trop dans le détail). Ce qui génerait également la cliente, c\'est que le fils de MME ZINE soit dans la même classe que son fils. Elle aurait trouvé quelqun de bien en direct.','',0,9),(9272,'0',2492,0,4,0,'2009-02-03 15:04:00',0,'TEL FILLE DE MME MARCHAIS 0614674499','',0,10),(9273,'0',1718,67,4,0,'2009-02-03 15:55:00',0,'Tous les 15j semaine paire','',0,14),(9274,'0',3335,927,4,0,'2009-02-03 16:04:00',0,'Cliente annule les prestations du 12 et 19 février','',0,14),(9275,'0',2908,796,4,0,'2009-02-03 16:19:00',0,'Cliente prévenue abs Mme DANET le 4/02/09. <br />\r\nCliente pas contente des abs à répetition','',0,14),(9276,'1',2642,915,4,0,'2009-02-03 16:28:00',0,'clt annul presta du 18 fev et du 25 fev fdm prevenu ','',0,10),(9277,'1',0,812,4,0,'2009-02-03 16:29:00',0,'prob voiture<br />\r\n','',0,20),(9278,'1',0,812,4,1,'2009-02-03 16:29:00',0,'annule prestation de ce jour et demain également <br />\r\n<br />\r\nveut une semaine de congés ','-2',9277,20),(9280,'1',2549,0,1,4,'2009-02-04 16:12:00',0,'pas de message <br />\r\n','-2',547,20),(9283,'0',0,165,4,0,'2009-02-03 16:44:00',0,'Mme CHAPELLE prend des vacances du 13/04/09 au 18/04/09','',0,14),(9285,'0',803,0,4,0,'2009-02-03 16:46:00',0,'msg le 03/02 pour new adresse à saint rémy les chevreuses','',0,10),(9286,'0',0,237,4,0,'2009-02-03 16:48:00',0,'Mme MOISAN prend des congés :<br />\r\n- du 6 au 7 avril 2009 inclus<br />\r\n- du 13 au 18 avril 2009 inclus','',0,14),(10832,'1',3885,0,4,0,'2009-03-09 16:06:00',0,'fin des prestation ','',0,20),(9288,'1',2632,0,7,4,'2009-02-04 15:36:00',0,'','-2',5894,20),(9289,'1',1722,0,4,0,'2009-02-03 16:52:00',0,'selon brousset annule les 2 prochaines prestations<br />\r\n','',0,20),(9290,'1',1722,0,4,4,'2009-02-03 16:52:00',1,'si pas de nouvelles elle sera facturé car c\'est l\'agence qu\'elle doit prévenir<br />\r\n','-2',9289,20),(9291,'1',1722,0,4,4,'2009-02-04 15:49:00',0,'','-2',9289,20),(9292,'1',614,0,4,0,'2009-02-03 16:56:00',0,'Prévenue le Mr que Mme ENET ferait le remplacement de Mme COLLEAUX','',0,14),(9293,'1',3811,1018,4,0,'2009-02-03 17:04:00',0,'De : marie-line985.jadeau [mailto:marie-line985.jadeau@laposte.net] <br />\r\nEnvoyé : mardi 3 février 2009 16:22<br />\r\nÀ : loire-atlantique menage-et-compagnie com<br />\r\nObjet : prestation mr busson<br />\r\n<br />\r\nBonjour<br />\r\nJ\'ai eu Mme Merriau hier soir : j\'interviendrai chez eux le mardi après-midi (13h45 - 15 h45). Je les rencontre jeudi soir à 19 heures.<br />\r\nBonne fin de journée<br />\r\nMme Jadeau<br />\r\n','',0,14),(9294,'1',3816,0,5,0,'2009-02-03 17:03:00',0,'annule prestation de demain suite problème voiture<br />\r\n<br />\r\n','',0,20),(9295,'1',3816,0,5,1,'2009-02-03 17:04:00',0,'préfère contacter hawari directement plus simple<br />\r\nNON il faut qu\'elle passe directement par le prestataire <br />\r\n','-2',9294,20),(9296,'0',3237,968,4,0,'2009-02-03 17:08:00',0,'Cliente annule le 17/02/09','',0,14),(9297,'0',3022,1041,4,0,'2009-02-03 17:12:00',0,'Suite absence de MME MERZI, MME ZINE remplacera MME MERZI le jeudi 5.02 le matin. Mais suite changement de son planning, elle ne pourra pas intervenir le 12 au matin mais le 12.02 apm.<br />\r\nIl me faut appeler la cliente pour le lui dire.<br />\r\nCliente ok','',0,9),(9540,'1',2184,456,4,0,'2009-02-09 14:45:00',0,'congé clt le 16/02 pour vacances de fevrier ','',0,10),(9417,'1',3848,0,4,0,'2009-02-05 14:19:00',0,'annule les prestations <br />\r\n','',0,20),(9418,'1',3848,0,4,4,'2009-02-05 14:19:00',0,'','-2',9417,20),(9419,'1',3848,0,4,1,'2009-02-06 16:20:00',0,'ok annulé<br />\r\n','-2',9417,20),(9420,'1',1663,888,4,0,'2009-02-05 14:31:00',0,'Elle n\'a pas pu pointer chez Mme LAUNAY à 12h aujourd\'hui car serveur ne marchait pas.','',0,14),(9422,'0',3007,370,4,0,'2009-02-05 15:06:00',0,'annulation le 10/02/09','',0,14),(9300,'1',3962,0,3,1,'2009-02-04 13:20:00',0,'non finalement a trouvé quelqu\'un en direct et ne signe pas avec nous<br />\r\n','-2',8750,20),(9713,'1',4073,0,3,1,'2009-04-13 10:21:00',0,'non personne sur ce secteur','-2',9711,20),(9301,'1',2676,421,4,0,'2009-02-03 17:52:00',0,'Client annule les 13 et 17 février','',0,14),(9303,'1',3781,0,3,1,'2009-02-04 10:00:00',0,'non l\'intervenante s\'est trompé. <br />\r\nPayet s\'est fait réveiller ce matin par l\'intervenante à 8H alors que prestation a 10H<br />\r\nANNULE cette semaine report semaine prochaine<br />\r\n<br />\r\n','-2',6791,20),(9316,'1',3597,0,4,0,'2009-02-04 10:27:00',0,'mise a jour horaire<br />\r\n','',0,20),(9317,'1',3597,0,4,4,'2009-02-05 10:27:00',0,'mise au point niveau des horaires de prestation <br />\r\nindisponibilité l\'après midi <br />\r\n','-2',9316,20),(9318,'1',707,438,4,0,'2009-02-04 10:38:00',0,'décaler le client au lundi 16 am ou mercredi 18 matin car corinne a rdv à la clinique pour son fils le 17.02 ; la noter absente le mardi 17.02 car normalement doit faire de la formation le lundi am<br />\r\nClient ok pour presta le 18.02','',0,9),(9375,'1',1481,0,4,0,'2009-02-04 17:20:00',0,'Mlle LEBOUEDEC interviendra en remplacement de Mlle COLLEAUX.<br />\r\nLa salariée interviendra entre 2h30 et 3h. à partir de 14h15 le 5/01/09','',0,14),(9320,'1',4009,438,9,0,'2009-02-26 14:30:00',0,'Cliente annule rdz-vs du 26.02.09, car a fait bcp de frais pour son nouvel appartement. Elle nous rappellera dans quelques mois pour avoir des presta.','',0,9),(10240,'1',2811,0,4,4,'2009-02-24 10:45:00',0,'trop court non respect du délai de prévenance de 72H<br />\r\n','-2',10239,20),(11144,'1',2676,421,4,0,'2009-03-16 13:14:00',0,'De : valerie p�an [mailto:valeriepean@hotmail.fr] <br />\r\nEnvoyé : samedi 14 mars 2009 08:46<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : vigneron<br />\r\n<br />\r\nbonjour<br />\r\n <br />\r\nmme vigneron comprend que j ai eu besoin de plus de temps pour vendredi , elle en est ravie , du resultat . Elle va faire un maximum le linge pour que la sem prochaine je ne me consacre qu au ménage . <br />\r\n <br />\r\nNous avons échappés au pire ! Elle avait recommencé a emmener ses chemisiers et les chemises de son mari au pressing.<br />\r\n <br />\r\nElle était au bord de la crise de nerf . Ca va mieux !!<br />\r\n <br />\r\ntout va rentrer dans l\'ordre dès la sem prochaine . ouf . <br />\r\n <br />\r\nbon we<br />\r\n <br />\r\na bientot - à lundi sans doute<br />\r\n <br />\r\nvalerie<br />\r\n <br />\r\nPS : juste pour rappel - 2.5 repassage le 12.03.09 vigneron<br />\r\n','',0,14),(9324,'1',1038,660,4,0,'2009-02-04 10:48:00',0,'Clt prévenue de l\'abs de l\'interv. Veut RPLCM;','',0,10),(9325,'1',1038,660,4,0,'2009-02-04 10:49:00',0,'CLT SERA EN CONGE DU 14/02 AU 21/02;presta déjà supp sur plannig.','',0,10),(10659,'1',3100,0,3,4,'2009-03-12 17:39:00',0,'','-2',644,20),(10660,'1',2929,0,7,1,'2009-03-05 17:36:00',0,'ok en parle a Mme Poulain pour que celle ci nous envoie son règlement dès que possible<br />\r\n','-2',10064,20),(9327,'1',2501,660,4,0,'2009-02-04 10:56:00',0,'CLT prévenue de l\'abs de l\'inter 04/02 ne veut pas de RPLCM par rapport à son chien.MEME SI CLTE absente lundi <br />\r\n','',0,10),(9328,'1',2500,660,4,0,'2009-02-04 10:59:00',0,'CLT prévenue de l\'abs de l\'interv. le message a était laisser à la fille de la clt. doit rappeler si RPLCM.','',0,10),(10413,'1',1950,864,4,0,'2009-02-27 10:55:00',0,'le 27/02/09 appel constate une legere amelioration sur presta du 26/02 mais encor probleme lavabo plaque induction. paniere de linge enfin terminée au bout d\'un mois.<br />\r\nLEMOAL voudrait que sonia passe en debut et fin de presta pour voir avec komorowska.<br />\r\n<br />\r\nsonia doit rappeler clte debut de semaine.<br />\r\nemail 27/02/09<br />\r\n','',0,10),(9330,'0',0,701,4,0,'2009-02-04 11:15:00',0,'message répondeur pour organiser un rdv préalable à la mise en place des presta pour rencontrer le client butier : voir avec elle un créneau et le proposer au client. les possibilités sont vendredi ou samedi en début d\'am avec va sinon seule la semaine prochaine car la cliente est en congés','',0,9),(9372,'1',3753,0,4,0,'2009-02-04 16:55:00',0,'annule les prestation suite vacances du 9 et du 16','',0,20),(10239,'1',2811,0,4,0,'2009-02-24 10:44:00',0,'veut annuler la prestation de jeudi AM ','',0,20),(9333,'1',2478,591,4,0,'2009-02-04 11:35:00',0,'Annul presta du 9/02 au 26/02 inclus <br />\r\n<br />\r\nsi djabi prend des congé aimerait remplacement 2h par semaine ','',0,10),(10208,'1',3735,0,4,0,'2009-02-23 16:58:00',0,'prestation demain au lieu de vendredi exceptionnellement <br />\r\n','',0,20),(9334,'1',2501,0,4,0,'2009-02-04 12:15:00',0,'conge de fevrier annul prest du 16 19 23 et 26 février','',0,10),(9335,'1',0,789,7,0,'2009-02-04 12:23:00',0,'de son côté nous a bien fait parvenir tout les documents <br />\r\n','',0,20),(9336,'1',1224,0,7,4,'2009-02-09 16:49:00',0,'pas de message tente de l\'avoir en direct<br />\r\n','-2',5883,20),(9337,'1',2536,660,4,0,'2009-02-04 12:47:00',0,'LAISSER MSG 04/02 pour l\'abs interv . ','',0,10),(9338,'1',1049,199,4,0,'2009-02-04 13:38:00',0,'Le client aurait laissé 1 mess sur le répondeur nous faisant part qu\'il rencontrerait certains problèmes avec MME KOUNLOTHAM (relachement?). Mess Rpdr ce jour.<br />\r\nM. VIDOR ok pour avoir presta le vendredi de 11h30 à 13h30.<br />\r\nPar contre souhaite changer d\'intervenante car MLLE KOUNLOTHAM n\'écouterait pas les consignes orales et écrites. Elle ne sait pas faire le tri sélectif (M. VIDOR a été rappelé à l\'ordre par les éboueurs). Il lui a acheté une centrale vapeur pour son repassage, or il semblerait qu\'elle ne serait pas s\'en servir (elle lui avait dit que oui). Elle ne fait pas les vitres par initiative, il faut que ce soit M. VIDOR qui lui demande.<br />\r\n=> Il souhaite une intervenante qui sache prendre des initiatives, et qui soit responsable! <br />\r\n19.02.09 : Clt ok pour intervention mardi/vendredi avec MME MAREF même entre midi et 2.','',0,9),(9852,'1',1991,475,4,0,'2009-02-16 13:54:00',0,'Steininger<br />\r\n> Bonsoir,je confirme mon absence à compter du 3/03 ce qui signifie que <br />\r\n> le2/03,<br />\r\nnous soommes là.Merçi.<br />\r\n> <br />\r\n','',0,14),(9342,'1',4011,0,1,0,'2009-02-04 14:35:00',0,'Rdz-vs client le 17.02.09 à 12h15<br />\r\nle client est en attente d\'une presta de 2h tous les 15 jours n\'importe quand entre 9h et 18h<br />\r\nMise en place MME MAREF le 12.03.09 à 8h30 puis presta ts les15jrs de 9h à 11h.<br />\r\n11.03.09: Info à Mme MAREF pour s\'y rendre seule chez la cliente','',0,9),(9344,'1',0,905,4,0,'2009-02-04 15:01:00',0,'dupuy annule la prestation<br />\r\n','',0,20),(9345,'1',0,905,4,1,'2009-02-04 15:01:00',0,'ok prévenu et repassage mis en place <br />\r\nOk<br />\r\n','-2',9344,20),(9346,'1',0,905,4,1,'2009-02-05 15:02:00',0,'horaire ...<br />\r\nok et adresse aussi <br />\r\n<br />\r\n','-2',9344,20),(9347,'1',4013,475,4,0,'2009-02-04 15:08:00',0,'1ere prestation le 9/02/09 avec rencontre au début de la prestation de 9h à 11h','',0,14),(9348,'1',0,877,4,0,'2009-02-04 15:10:00',0,'formation<br />\r\n','',0,20),(9349,'1',0,877,4,1,'2009-02-04 15:11:00',0,'de 13h30 à 15H venredi Ok pour elle<br />\r\n','-2',9348,20),(9351,'1',3288,0,7,1,'2009-02-05 15:37:00',0,'ok règlement reçu ','-2',6138,20),(9352,'1',4012,0,1,0,'2009-02-04 15:40:00',0,'Rdz-vs commerciale le 05.02.09 à 18h30; Visiste effectuée le 4.02.09','',0,9),(9354,'1',3727,0,7,4,'2009-02-09 16:09:00',0,'','-2',7805,20),(9355,'1',3112,0,3,4,'2009-02-06 17:33:00',0,'','-2',1094,20),(9356,'1',3955,0,3,4,'2009-02-20 16:16:00',0,'on a un intervenant disponible qui peut commencer les prestations dès eu possible <br />\r\n','-2',8680,20),(9357,'1',3124,0,4,1,'2009-02-16 18:24:00',0,'toujours a la recherche de quelqu\'un actuellement.<br />\r\nils sont flexible sur le jour <br />\r\n','-2',9181,20),(9358,'1',1722,0,4,1,'2009-02-06 11:43:00',0,'suite à ses 2 messages sur répondeur mise au point général sur :<br />\r\nla facturation<br />\r\nle délai de prévenance de 72 H<br />\r\n','-2',9289,20),(9359,'1',3996,0,3,4,'2009-02-06 16:41:00',0,'','-2',9108,20),(9360,'1',3350,0,1,4,'2009-02-09 16:59:00',0,'','-2',6164,20),(9361,'1',3189,0,4,1,'2009-02-04 17:00:00',0,'pour la facturation reste au tarif normal<br />\r\n','-2',9166,20),(9363,'1',2752,0,4,1,'2009-02-16 17:48:00',0,'du nouveau ?<br />\r\n','-2',8452,20),(9364,'1',1177,0,1,1,'2009-02-09 16:50:00',0,'son fils<br />\r\nretenter ce soir<br />\r\n','-2',8459,20),(9365,'1',2549,0,1,1,'2009-02-09 17:10:00',0,'de mauvaise foi évidente précise que reçu aucun courrier de notre part<br />\r\nelle veut bien régler les factures. Dernier courrier est celui des relances n\'a rien reçu d\'autres et n\'est pas au courant de la procédure engagé<br />\r\nRe appel puis message sur répondeur re expliquant clairement la situation de notre côté.<br />\r\nRe tenter un soir ou passer les voir directement<br />\r\n','-2',547,20),(9367,'0',3335,102,4,0,'2009-02-04 16:17:00',0,'Elle n\'a pas pu pointer ce matin le 4/02/09','',0,14),(9368,'1',3173,475,4,0,'2009-02-04 16:22:00',0,'Madame CARTIER Marie<br />\r\nDomicile : 09 50 15 40 22 Portable : 06 63 92 43 45 20 rue francis de pressensé 44000 NANTES<br />\r\n<br />\r\nPas de prestation pour le 12/02.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mercredi 4 février 2009 à 09:19<br />\r\n','',0,14),(9369,'0',0,165,4,0,'2009-02-04 16:24:00',0,'Bonjour,<br />\r\n<br />\r\nMes horaires du vendredi sont 13 h 30-15 h 30. Il peut y avoir des modifications durant les congés scolaires lorsque Mr et Mme Touron sont en vacances à leur domicile. <br />\r\nA ce moment là, je vois avec eux. Je décale alors légèrement mon heure d’arrivée pour leur éviter de se lever de bonne heure et leur permettre de déjeuner tranquillement le vendredi. <br />\r\nJe vous préviendrai de toutes modifications d’horaires. <br />\r\nAujourd’hui, à la fin de ma prestation chez Madame Tissier, je n’ai pas pu appeler le serveur car Mme Tissier était en communication. <br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n<br />\r\n','',0,14),(9370,'1',1170,567,4,0,'2009-02-04 16:24:00',0,'Prévenue le clt que l\'interv pouvait venir à partir du 06/02/09 à 13h30;','',0,10),(9371,'1',1084,567,4,1,'2009-02-04 16:28:00',0,'OK pour serena et clt pour presta de 9h/13h à partir du 06/02/09.(04/02/09)','-2',8277,10),(9373,'1',2194,701,4,0,'2009-02-04 17:00:00',0,'Prevenir SERENA dès que MME GALTIER commencera ses prestation chez MME BUTIER pour changement horaire client. Car inter entre 12h et 14h.','',0,9),(9448,'1',4030,0,3,0,'2009-02-06 15:09:00',0,'3H semaine<br />\r\n','',0,20),(9449,'1',4030,0,3,4,'2009-02-06 15:10:00',0,'','-2',9448,20),(9450,'1',4030,0,3,4,'2009-02-09 16:51:00',0,'','-2',9448,20),(9413,'1',0,763,4,4,'2009-02-05 14:16:00',0,'ok réglé de note côté<br />\r\n','-2',9412,20),(9378,'1',4016,0,3,0,'2009-02-04 18:07:00',0,'','',0,2),(9379,'1',4016,0,3,1,'2009-02-04 18:07:00',0,'Elle voudrait un mail avec les conditions générales de vente et un récapitulatif de notre fonctionnement.','-2',9378,2),(9380,'1',4017,0,1,0,'2009-03-06 09:06:00',0,'Rdz-vs client le 25.02.09 à 14h.<br />\r\nPOINT QUALITE EFFECTUE : CLIENT SATISFAIT','',0,9),(10305,'1',3955,0,3,1,'2009-02-25 16:26:00',0,'','-2',8680,20),(9382,'1',2779,0,1,0,'2009-02-05 10:09:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9660,'1',2448,0,4,0,'2009-02-11 12:24:00',0,'presta avec david <br />\r\n','',0,20),(9384,'1',4012,1046,4,0,'2009-02-05 10:33:00',0,'1ère presta le 10. Intervention mardi + mrecredi 13h/15h + vendredi 13h/16h<br />\r\nCliente satisfaite de la 1ère prestation. La cliente souhaite 2x3h pour le moment mardi + vendredi. Si besoin de + nous rappellera','',0,9),(9385,'1',2125,339,4,0,'2009-02-05 10:41:00',0,'MME ABBA ne pourra pas intervenir chez le cleint le 10.02.09 car a 1 rdz-vs obligatoire administratif à14h.<br />\r\nJ\'ai proposé 1 remplacement le vendredi 13 avec elle vers 15h15. Le client réfléchie. Doit nous rappeler<br />\r\nCela ne les interesse pas','',0,9),(9445,'0',2716,0,4,0,'2009-02-06 11:02:00',0,'Le client annule le 20 et 27 février','',0,14),(9387,'1',2404,915,4,0,'2009-02-05 11:02:00',0,'CLt prevenu le 5/02/09 pour absence fdm du 5/02/09 ne veut pas de remplacement ','',0,10),(9388,'0',2480,915,4,0,'2009-02-05 11:03:00',0,'mess laisser pour prevenir de absence de fdm du 5/02/09<br />\r\n','',0,10),(9389,'0',0,1043,7,1,'2009-02-05 11:14:20',0,'Vérification des références','-2',0,30),(9390,'0',0,1043,7,1,'2009-02-05 15:00:00',1,'','-2',9389,30),(9391,'1',1312,1001,7,6,'2009-02-05 11:19:00',0,'Suite au rappel de la clt pour des problèmes de presta : plaque et évier raillé, parois des douches mal faite.<br />\r\nConstat du contrôles: Ok pour les rayures, les parois sont faites mais au niveau des traces sur les robinetteries des efforts a faire, ainsi que sur les vitres de la douche parentale. ','-2',9263,10),(9394,'1',2787,0,4,0,'2009-02-05 11:38:00',0,'prévenir mme galtier qu\'elle aura un remplacement pour le 13.02 chez les parents de mme delorme qui habitent en face sur le même terrain. voir si d\'autres annulations sur cette semaine pour mettre 2h ou 3h de plus chez les parents. prévnir mme delorme <br />\r\n6.02: Pas d\'autre creneaux possible mais peut intervenir 1h de + le 13.02 de 9h à 14h. Décallage viarouge de 3/4h = ok ','',0,9),(9879,'1',2931,0,3,4,'2009-02-16 15:42:00',0,'','-2',564,20),(9397,'1',2543,0,1,1,'2009-02-11 11:51:00',0,'ok tout se passe très bien.<br />\r\nAnnule les prestations semaine 09 (du 23,25 et 27 février)','-2',9309,20),(9398,'1',3916,507,5,0,'2009-02-05 11:55:00',0,'CLT pas forcement satisfaites.Impression que l\'interv ne saisie pas les consignes, les priorités et manque d\'initiatives. ','',0,10),(9399,'1',3916,507,5,6,'2009-02-11 10:30:00',0,'','0',9398,10),(9400,'1',2932,0,4,1,'2009-02-11 13:58:00',0,'finalement elle est ok meme pour le matin sur le créneau 9h 12h<br />\r\ncommence demain<br />\r\n','-2',6321,20),(9401,'1',3915,591,7,0,'2009-02-05 12:08:00',0,'','',0,10),(9402,'1',3915,591,7,1,'2009-02-05 12:08:00',0,'vu avec Clt pour faire le point sur les prresta. Clt très satisfaite.','-2',9401,10),(9404,'1',3901,848,7,0,'2009-02-05 12:15:00',0,'','',0,10),(9405,'1',3901,848,7,1,'2009-02-05 12:15:00',0,'CLT très satisfaite de la presta.','1',9404,10),(9406,'1',2194,701,4,0,'2009-02-05 12:15:00',0,'Client SERENA 45696 a fermé le portillon à clef. MME GALTIER n\'a pas pu faire sa presta.<br />\r\nFacturation client 1h.<br />\r\nSERENA demande si MME GALTIER pourrait intervenir d\'ici la fin de semaine.','',0,9),(9407,'0',0,232,4,0,'2009-02-05 12:17:00',0,'Lettre de démission au 9/02/09','',0,14),(9412,'1',0,763,4,0,'2009-02-05 14:10:00',0,'se posait la question pour les frais kilométriques et 30MN en moins<br />\r\n','',0,20),(9414,'1',3757,0,4,0,'2009-02-05 14:17:00',0,'visiblement annule prestation','',0,20),(9415,'1',3757,0,4,4,'2009-02-05 14:17:00',0,'presta de mardi <br />\r\n','-2',9414,20),(9416,'1',3757,0,4,1,'2009-02-06 14:22:00',0,'','-2',9414,20),(9423,'1',1991,475,4,0,'2009-02-05 15:15:00',0,'Mme PICHOT interviendra lundi 9 et jeudi 12 fevrier en remplacement de Mme TAHRAOUI','',0,14),(13390,'0',2075,217,4,0,'2009-05-06 14:07:00',0,'elle n\'a pas pu pointer chez jezzine ce jour car elle n\'a pas trouvé le tel','',0,14),(12884,'1',0,728,4,1,'2009-04-24 11:16:00',0,'elle fera 30 mn semaine prochaine <br />\r\n','-2',12883,20),(9425,'1',3406,0,4,0,'2009-02-05 15:59:00',0,'Pour l\'instant il prend Mme MOISAN que lundi matin et lundi il nous redira si il souhaite qu\'elle intervienne jeudi AM','',0,14),(9426,'1',3165,0,4,0,'2009-02-05 15:58:00',0,'annule presta du 13/02 et report du 06/02 au 09/02','',0,20),(9427,'1',3165,0,4,1,'2009-02-05 15:59:00',0,'ok et ok pour bernardini<br />\r\n','-2',9426,20),(9428,'1',3926,0,1,0,'2009-02-05 16:12:00',0,'','',0,2),(9429,'1',3926,0,1,1,'2009-02-05 16:13:00',0,'Proposition mme Esene jeudi 13h30-16h30. Cliente en réunion, nous rappelle','-2',9428,2),(9430,'0',2855,0,4,0,'2009-02-05 16:40:00',0,'La cliente annule les prestations des vacances de février','',0,14),(9431,'0',3953,0,1,0,'2009-02-05 17:22:00',0,'05/02/2009 : cliente satisfaite de la 1ère prestation','',0,21),(9432,'0',0,1044,7,1,'2009-02-05 17:37:35',0,'Vérification des références','-2',0,44),(9433,'0',0,1044,7,1,'2009-02-05 15:00:00',1,'','-2',9432,44),(9434,'1',4025,0,4,0,'2009-02-06 08:57:00',0,'Rdz-vs commerciale le 17.02.09 à 10h30<br />\r\nLe client souhaite 3X2H lundi, mercredi et vendredi matin voir MME TALEB si ok','',0,9),(9451,'1',4031,0,3,0,'2009-02-06 15:28:00',0,'2H repassage<br />\r\n','',0,20),(9452,'1',4031,0,3,1,'2009-02-06 15:28:00',0,'Brief commercial OK<br />\r\nRepassage principalement 2H prestation<br />\r\nRDV commercial pris<br />\r\n','-2',9451,20),(9453,'1',4031,0,3,3,'2009-02-13 18:30:00',0,'sans commentaire <br />\r\n4H de repassage par mois ...<br />\r\nveut voir avec sa femme<br />\r\nNous tient au courant <br />\r\n','-2',9451,20),(9437,'1',2017,271,4,0,'2009-02-06 09:50:00',0,'MME GARROUMA vient de me faire part que MME DESPRETS annulerait des presta pdt vacances scolaire du mois de février.<br />\r\nJ\'ai laissé 1 mess rpdr à la cliente afin de connaître les dates exactes.La cliente annule bien le 19.02. Elle souhaiterait que MME GARROUMA puisse intervenir la semaine suivante chez elle. A voir si disponibilité pour MME GARROUMA cette semaine là même si que 2h cliente = ok.<br />\r\nMME GARROUMA a un créneau disposnible le mardi 24.02.09 de 11h30 à 14h30 (car annul JEAN). <br />\r\n23.02.09: Cliente ok pour presta le 24.02.09','',0,9),(10037,'1',963,359,4,0,'2009-02-19 10:18:00',0,'clt annul presta vacances fevrier int prevenu ','',0,10),(10177,'1',0,1028,4,1,'2009-02-23 11:53:00',0,'serait OK pour payet le Jeudi AM<br />\r\n','-2',10176,20),(9439,'1',1634,0,1,0,'2009-02-06 10:04:11',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9440,'1',1634,371,1,1,'2009-02-09 13:00:00',0,'ok tout est ok<br />\r\n','-2',9439,20),(9441,'1',3597,0,4,4,'2009-02-09 16:11:00',0,'','-2',9316,20),(9442,'0',2896,701,4,0,'2009-02-06 10:31:00',0,'Cliente ok pour intervention le 13.02 de 14h15 à 16h15','',0,9),(9955,'1',4063,0,3,1,'2009-02-17 15:49:00',0,'est en congés<br />\r\nMme Ubeda qui s\'occupe du dossier avec l\'institut claudius rigaud nous fait parvenir le fax avec toute les informations.<br />\r\nPris en compte <br />\r\n','-2',9628,20),(9446,'1',3907,0,1,4,'2009-02-06 11:13:00',0,'Proposition Bennet vendredi 14h-18h','-2',8414,2),(9447,'1',3907,0,1,1,'2009-02-09 11:20:00',1,'','-2',8414,2),(9567,'1',3350,0,1,4,'2009-02-11 14:02:00',0,'suite e-mail met en doute 2 prestations. Nous confirmons qu\'elle ont bien eu lieu dans leur totalité dans le message sur répondeur.<br />\r\nConvenir d\'un lieu pour règlement facture et remise des clés + Attestation fiscale.<br />\r\n','-2',6164,20),(9568,'1',616,237,4,0,'2009-02-09 17:02:00',0,'Mme MOISAN : le 3/02 et le 10/02 n\'a fait que 3h.<br />\r\nLe 17/02 cliente annule','',0,14),(9454,'1',4031,0,3,1,'2009-02-16 18:35:00',0,'non trop cher pour eux n\'avait pas compris le mode de fonctionnement <br />\r\n','-2',9451,20),(9455,'1',0,789,7,1,'2009-02-06 16:11:00',0,'ok pour le courrier ok pour procédure<br />\r\nrenvoi le courrier de fabre<br />\r\n','-2',9335,20),(9456,'1',2081,0,2,1,'2009-02-06 16:14:00',0,'ok pour le créneau 13H30 - 16H30<br />\r\n','-2',868,20),(9457,'1',2081,0,2,1,'2009-02-06 16:23:00',0,'ok pour l\'intervenante et ok pour cliente<br />\r\n','-2',868,20),(9458,'1',1678,0,1,0,'2009-02-06 16:25:00',0,'','',0,2),(9459,'1',1678,0,1,5,'2009-02-06 16:25:00',0,'Proposition Kaczmarska mercredi matin si reprise début mars','-2',9458,2),(9460,'1',3716,0,3,4,'2009-02-10 17:55:00',0,'','-2',6107,20),(9461,'1',3755,0,3,4,'2009-02-11 15:50:00',0,'','-2',6483,20),(9462,'1',2931,0,3,4,'2009-02-26 15:20:00',0,'','-2',564,20),(9463,'1',3684,0,3,1,'2009-02-11 16:38:00',0,'non est passé par un autre prestataire<br />\r\nveut quand même qu\'on lui renvoie la documentation<br />\r\n','-2',5743,20),(9464,'1',3996,0,3,1,'2009-02-10 18:04:00',0,'brif commercial Ok<br />\r\nPrise du rdv demain car n\'a pas son agenda sur elle<br />\r\n','-2',9108,20),(9465,'1',3518,0,3,4,'2009-02-11 16:08:00',0,'','-2',4271,20),(9466,'1',3656,0,1,1,'2009-02-11 16:47:00',0,'15 mn en moins sur une prestation on lui fait un avoir après vérification auprès de sintas <br />\r\n','-2',7880,20),(9467,'1',2758,0,1,1,'2009-02-16 16:30:00',0,'regarde de son côté et si niveau tarif nous sommes plus compétitifs elle nous recontacte <br />\r\n','-2',8961,20),(9468,'1',3033,0,3,4,'2009-02-16 13:50:00',0,'','-2',576,20),(9469,'1',3029,0,3,4,'2009-02-16 18:10:00',0,'','-2',575,20),(9470,'1',3683,0,3,4,'2009-02-09 16:44:00',0,'','-2',5740,20),(9471,'1',3963,0,4,0,'2009-02-06 17:30:00',0,'venir au jeudi plutot que mardi<br />\r\n','',0,20),(9472,'1',3963,0,4,1,'2009-02-06 17:30:00',0,'décale prestation valider de notre côté<br />\r\n','-2',9471,20),(9474,'1',3112,0,3,1,'2009-02-10 17:58:00',0,'non ont déjà une intervenante pas de besoin<br />\r\n','-2',1094,20),(9475,'0',3668,0,1,0,'2009-02-06 17:42:00',0,'06/02/09 : satisfaite de la 1ère prest d\'Ervine','',0,21),(9476,'0',3924,0,1,0,'2009-02-06 17:43:00',0,'06/02/09 : pas de souci, est satisfaite -','',0,21),(9477,'0',3932,997,1,0,'2009-02-06 17:50:00',0,'point qualité téléphonique à faire<br />\r\nCliente très satisfaite du travail de MME GAMBIER. Elle l\'a trouvé très efficace, professionnelle.','',0,9),(9479,'1',4033,0,9,0,'2009-02-06 17:52:00',0,'','',0,19),(9480,'1',4033,0,9,4,'2009-02-06 17:52:00',0,'Message laissé pour lui demander de patienter encore un peu. on a personne pour le moment. ','-2',9479,19),(17267,'0',4077,1147,4,0,'2009-08-13 15:12:00',0,'13.08: Mess rpdr clte pour lui proposer presta de remplacement avec mme jarland le 28.08 de 14h à 16. <br />\r\n21.08: Pas de rpse de la clte dc ok pour inter<br />\r\n24.08: La clte me demande 1 inter en +. Mme SCHMITT ok pour inter le 26.08 de 14h à 16h.','',0,9),(9483,'1',4034,0,9,0,'2009-02-06 18:11:00',0,'','',0,19),(17266,'1',2501,660,4,0,'2009-08-13 15:01:00',0,'13/08:<br />\r\nva bientôt s\'absenter appelle quand elle sait uand','',0,10),(9484,'1',4034,0,9,6,'2009-02-04 15:00:00',0,'Presta pour début mars. 3h/s','-2',9483,19),(9485,'1',3990,0,3,3,'2009-02-12 08:30:00',1,'','-2',9027,2),(9486,'1',4003,0,3,3,'2009-02-10 13:00:00',1,'','-2',9150,2),(14804,'1',0,1045,7,1,'2009-06-08 10:30:00',1,'Demander photocopie TS','-2',14803,2),(9491,'1',3882,0,1,1,'2009-01-22 10:58:00',0,'RAS pour le moment sur le travail fourni lors de la 1ere presta','-2',8396,2),(15320,'0',3360,220,4,0,'2009-06-29 15:33:00',0,'message répondeur l\'informant des modi suite à sa demande du 17.06.09: les presta du 7 et du 14.07 auront lieu les 10 et 17.07','',0,9),(15082,'0',3224,253,4,0,'2009-06-11 15:05:00',0,'Souhaite qu\'on refasse le point avec Mme MAURAIS:<br />\r\n- pas de détail - minutie<br />\r\n- pas de prise d\'initiative et de roulement (toile d\'araignée et radiateur jamais fait)<br />\r\n- enlever moucherons....<br />\r\n<br />\r\n<br />\r\nRefaire le point avec la cliente début juillet','',0,14),(9494,'0',1670,212,4,0,'2009-02-09 09:58:00',0,'mess laisser a intervenante pour annul clt le 9/02/09<br />\r\n','',0,10),(14819,'0',4262,1051,7,6,'2009-06-12 12:00:00',0,'08/06/09 : cliente prévenue contrôle -','-2',14818,21),(9496,'1',0,763,4,0,'2009-02-09 10:34:00',0,'prestation prévu mais annulé chez JACQUES Faire point avec Serena<br />\r\n<br />\r\n','',0,20),(9497,'1',0,763,4,1,'2009-02-09 10:35:00',0,'mise au point gomez<br />\r\nOk par défaut 4H parf<br />\r\n','-2',9496,20),(9498,'1',3885,0,4,0,'2009-02-09 10:42:00',0,'veut des heures en supplément <br />\r\n','',0,20),(9499,'1',3885,0,4,4,'2009-02-09 10:42:00',0,'','-2',9498,20),(9500,'1',2574,995,7,0,'2009-02-09 10:43:00',0,'','',0,10),(9501,'1',3607,678,4,0,'2009-02-09 10:44:00',0,'CLTE PREVENUE ABSENCE DU 9/02/09 DE FDM<br />\r\n','',0,10),(9502,'1',3885,0,4,1,'2009-02-09 10:45:00',0,'oui aimerait 2H en + le vendredi AM<br />\r\n','-2',9498,20),(9503,'1',3885,0,4,1,'2009-02-10 12:04:00',0,'on la tient au courant <br />\r\nc\'est bon pour nous et bon pour elle <br />\r\non part sir la base du vendredi de 13h30 à 15h30 <br />\r\n','-2',9498,20),(9504,'1',4041,0,3,0,'2009-02-09 10:47:00',0,'3h prestation<br />\r\n','',0,20),(9505,'1',4041,0,3,1,'2009-02-09 15:50:00',0,'Brief commercial OK<br />\r\nRDV commercial pris<br />\r\n','-2',9504,20),(9506,'1',2574,995,7,6,'2009-02-09 10:00:00',0,'Appel Clt pour prévenir de mon passage.Clt dit prob d\'aspi sous les meubles et poussières mal faites. Moi transmie MSG à l\'interv et vu prob cuisine (haute mal nett. , ne déplace pas tout sur plan de travail).faire le point av clt après presta.','-2',9500,10),(9507,'1',2397,678,4,0,'2009-02-09 10:53:00',0,'mess laisser a clte pour absence fdm du 9/02/09<br />\r\n VEUT UNE HEURE DE PLUS jeudi matin ','',0,10),(9508,'1',3790,995,4,0,'2009-02-09 10:56:00',0,'clte prevenue absence fdm du 10/02/09 ne veut pas de remplacment <br />\r\n','',0,10),(9509,'0',3698,995,4,0,'2009-02-09 10:57:00',0,'serena prevenue absence de fdm du 10/02/09 <br />\r\ndoit rappeler pour eventuelle remplacement ','',0,10),(9510,'1',4042,0,3,0,'2009-02-09 11:15:00',0,'','',0,19),(9511,'1',4042,0,3,3,'2009-02-12 18:30:00',1,'','-2',9510,19),(9515,'1',2224,0,5,0,'2009-02-09 11:24:00',0,'','',0,2),(9516,'1',2224,0,5,5,'2009-02-09 11:24:00',0,'Bonjour<br />\r\nJe viens de recevoir une facture FA 9067 comportant 2 erreurs:le 8 et le 29 janvier ,il n\'y a pas eu de prestations.<br />\r\nD\'ailleurs , j\'en suis fort mecontentente , car depuis le debut du mois nous avons eu 4 prestations non delivrées : le 2, le 8, le13 et le 29 janvier.<br />\r\nJe ne vous cache pas que ce manque de fiablité de Mme PEREIRA me pose beaucoup de probleme .<br />\r\nD\'autant que cela continue car elle n\'est pas venue le 5 fevrier.<br />\r\nMerci de me renvoyer une facture corrigée et de me donner de la visibilté sur la fiabilité des prochaines prestations.<br />\r\nCordialement<br />\r\nFlorence Kerevel<br />\r\n<br />\r\n','-2',9515,2),(9517,'1',2224,0,5,5,'2009-02-09 11:26:00',0,'Madame, <br />\r\nJe fais suite à votre mail de ce jour concernant les prestations qui n’ont pas été assurées par mme Pereira courant janvier et février. Pour le mois de janvier, seule la prestation du 29 n’a pas eu lieu, celle du 8 a bien été assurée après vérification des pointages (mme Pereira est arrivée chez vous à 12h25 et repartie à 15h30).<br />\r\nVous trouverez ci-joint un avoir d’un montant de 52,50€ correspondant aux 3h non effectuées le 29/01, cet avoir est à déduire du règlement de vos factures. <br />\r\nLa facture de décembre comporte-t-elle également des erreurs ? car je constate à ce jour qu’elle n’a toujours pas été réglée.<br />\r\nJe viens de joindre mme Pereira concernant son absence du 05/02 pour laquelle vous n’avez pas été informée. Elle a été rappelée en urgence pour son fils, et n’a pas pu nous prévenir.<br />\r\nJe comprends que ces désagréments puissent perturber votre organisation, mais je veillerais à l’avenir que ces absences ne se répètent pas de façon régulière. Si aucun changement ne se produit, nous envisagerons un changement d’intervenante.<br />\r\nCordialement,<br />\r\nMagalie Garnier<br />\r\n','-2',9515,2),(9518,'1',0,994,4,0,'2009-02-09 11:35:00',0,'montaubric décalé a le jeudi matin ','',0,20),(9519,'1',0,994,4,4,'2009-02-09 16:36:00',0,'la tenir informé si c\'est ok<br />\r\nok c\'est bon ','-2',9518,20),(9521,'0',3407,968,4,0,'2009-02-09 12:08:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJuste un petit mot pour vous signale qu\'hier, j\'ai oublié de pointer en partant de chez Mme Lescop. Eh oui je papote, je papote et j\'oublie!!!!!!<br />\r\nDonc je suis partie à 16h10<br />\r\n <br />\r\nBon week end<br />\r\nSandrine<br />\r\n','',0,14),(9522,'1',3467,0,4,0,'2009-02-09 12:09:00',0,'De : Patricia Le Maitre [mailto:patricialemaitre44@gmail.com]<br />\r\nEnvoyé : vendredi 6 février 2009 15:08<br />\r\nÀ : Menage et compagnie Nantes<br />\r\nObjet : Intervention du 13/02/2009<br />\r\n<br />\r\nBonjour<br />\r\n<br />\r\nJ\'ai bien reçu votre appel d\'hier concernant le prolongement d\'arrêt maladie de Mme TAHRAOUI.<br />\r\nJ\'annule la prestation du 13/02/2009.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPatricia Le Maitre<br />\r\n','',0,14),(9523,'1',0,0,3,1,'2009-02-09 12:21:00',0,'Elle à bien reçu mon mail, elle garde mes coordonnées et me rappel pour me dire ce qu\'il en est. C\'est pas pour de suite la mise en place. ','-2',8564,2),(9758,'1',4048,1041,4,0,'2009-02-12 17:02:00',0,'13.02.09 : Cliente satisfaite du travail de MME ZINE. Souhaite nous retourner le contrat ou si possibilité de passer le récupérer à proximité? Voir avec VA','',0,9),(13104,'1',3753,0,4,0,'2009-04-29 13:54:00',0,'décaler la prestation de lundi à mardi Ou mercredi matin<br />\r\n','',0,20),(9622,'1',3516,384,7,0,'2009-02-10 00:00:00',0,'','-2',0,10),(9528,'1',3102,888,4,0,'2009-02-09 12:30:00',0,'Cliente annule les 13 et 20 fevrier','',0,14),(9529,'1',4016,0,3,4,'2009-02-09 12:33:00',0,'MSG laissé concernant la confirmation de notre RDV du mercredi 11 février.','-2',9378,2),(9530,'1',4016,0,3,3,'2009-02-11 16:00:00',1,'','-2',9378,2),(9531,'1',2781,0,5,0,'2009-02-09 12:58:00',0,'','',0,2),(9532,'1',2781,0,5,1,'2009-02-09 12:58:00',0,'Cliente satisfaite des prestations de mme Colaco mais pense qu\'elle ne fait pas bcp de choses pdt les 2h de presta (part des fois sans que le sol ne soit fini). Passage de Bennet le 16/02 en fin de presta pour évaluer la quantité et qualité du L','-2',9531,2),(9533,'0',0,1047,7,1,'2009-02-09 13:05:33',0,'Vérification des références','-2',0,47),(9534,'0',0,1047,7,1,'2009-02-09 15:00:00',1,'','-2',9533,47),(9535,'0',0,250,4,0,'2009-02-09 13:07:00',0,'Signature de son solde de tout compte','',0,14),(9536,'0',0,1048,7,1,'2009-02-09 13:11:25',0,'Vérification des références','-2',0,47),(9537,'0',0,1048,7,1,'2009-02-09 15:00:00',1,'','-2',9536,47),(9538,'1',819,1020,4,0,'2009-02-09 13:37:00',0,'Mme TESSON , le 5/02/09 lui a dit de partir plus tot.','',0,14),(9539,'0',2043,0,4,0,'2009-02-09 13:41:00',0,'Apparemment cliente prend la semaine 15 en vacance','',0,14),(9541,'0',0,204,4,0,'2009-02-09 15:20:00',0,'Elle prend des congés du 6 au 21 avril inclus<br />\r\nprévenir ses clients','',0,14),(10831,'1',3052,0,3,1,'2009-03-10 16:32:00',0,'serait Ok pour le lundi le jeudi et le vendredi vermoere est ok également la recontacter en fin d\'après midi<br />\r\n<br />\r\n','-2',605,20),(9543,'0',0,204,4,0,'2009-02-09 15:22:00',0,'Elle prend des congés en mai :<br />\r\nsamedi 2, 9<br />\r\net WE du vendredi 22 au samedi 23 mai','',0,14),(9545,'1',2539,0,4,0,'2009-02-09 15:28:00',0,'annule la prestation de demain <br />\r\n','',0,20),(9546,'1',2539,0,4,4,'2009-02-09 15:33:00',0,'','-2',9545,20),(9547,'1',2539,0,4,1,'2009-02-09 17:00:00',0,'ok annulation prise en compte.<br />\r\nSemaine prochaine aura besoin de 9H<br />\r\n','-2',9545,20),(9548,'1',0,1039,4,0,'2009-02-09 15:37:00',0,'pour ducasse décalage horaire<br />\r\n','',0,20),(9549,'1',0,1039,4,1,'2009-02-09 15:37:00',0,'occupé la recontacter ds quelques instants<br />\r\n','-2',9548,20),(9550,'1',0,1039,4,1,'2009-02-10 10:00:00',0,'valider changement horaire<br />\r\nok<br />\r\n','-2',9548,20),(9551,'1',0,1030,4,0,'2009-02-09 15:40:00',0,'annulation prestation chez Mr amigues<br />\r\n','',0,20),(9552,'1',0,1030,4,1,'2009-02-09 15:41:00',0,'prévenu','-2',9551,20),(9553,'1',4041,0,3,1,'2009-02-10 10:30:00',0,'Non annule le rdv commercial prévu au 10/02 car trouvé une autre société plus compétitive sur les tarifs<br />\r\n','-2',9504,20),(9555,'1',2061,0,4,4,'2009-02-09 15:57:00',0,'gimenez veut décaler la prestation a valider car elle voulait l\'annuler<br />\r\n','-2',9132,20),(9556,'1',2061,0,4,1,'2009-02-09 17:30:00',0,'ok pour décalage exceptionnel de la prestation a jeudi matin<br />\r\n','-2',9132,20),(9557,'1',3318,0,3,4,'2009-02-10 17:22:00',0,'','-2',3329,20),(9558,'1',1776,237,4,0,'2009-02-09 16:10:00',0,' Ce jour salariée a fait 30mn en moins car travaille fini','',0,14),(9559,'1',3727,0,7,1,'2009-02-11 16:10:00',0,'ok il est très satisfait de bernardini<br />\r\nveut 1H en + sur la prestation<br />\r\nok tient en compte <br />\r\n','-2',7805,20),(9560,'1',3597,0,4,4,'2009-02-11 12:03:00',1,'non impossible pour le samedi matin <br />\r\n','-2',9316,20),(9561,'1',3963,0,4,4,'2009-02-09 16:15:00',0,'valider le changement horaire.<br />\r\nPour feraut serait bon le jeudi ou vendredi matin','-2',9471,20),(9562,'1',3963,0,4,1,'2009-02-09 18:00:00',0,'ok pour jeudi à 8H15<br />\r\n','-2',9471,20),(9563,'1',3683,0,3,1,'2009-02-18 12:32:00',0,'non ils on trouvé une intervenante de leur cote donc plus de besoin. Si jamais il on notre n° et elle nous recontactera <br />\r\n','-2',5740,20),(9564,'1',1224,0,7,1,'2009-03-04 14:02:00',0,'Attente retour papier gojon pour pouvoir lancer une injonction de payer a son encontre <br />\r\nOk retour gojon injonction en cours de traitement<br />\r\nAppel rép pas de message<br />\r\n<br />\r\n','-2',5883,20),(9565,'1',1177,0,1,1,'2009-02-09 18:00:00',0,'valider le vendredi matin<br />\r\n','-2',8459,20),(9566,'1',4030,0,3,4,'2009-02-10 18:08:00',0,'','-2',9448,20),(9570,'1',1132,199,4,0,'2009-02-09 17:08:00',0,'Suite CP du 12.02.09 MLLE KOUNLOTHAM interviendra 1h en + le 13.02.09. Client ok','',0,9),(9571,'1',2549,0,1,1,'2009-03-17 17:11:00',0,'re injonction de payer ','-2',547,20),(9572,'0',2075,421,4,0,'2009-02-09 17:24:00',0,'Mme PEAN intervient de 13h30 à 16h30 en remplacement de tahraoui le 13/02/09','',0,14),(15042,'1',1067,1075,4,0,'2009-06-11 09:36:00',0,'11.06.09: La clte arrêt presta pdt CP du 30.06 au 06.09.09. Reprise le 7.09 avec nouvelle intervenante.<br />\r\n10.09: Mess rpdr clte pour lui proposer mme roullot le lundi apm à compter du 21.09 (car embauche le mardi).<br />\r\n11.09: Clte ok pour démarrage preste. 13h. Si possible 1ère inter le mercredi 16.09.<br />\r\n15.09; confirmation clte inter demain<br />\r\n17.09: Mess rpdr clte pour point qualité<br />\r\n18.09/ Mess clte pour dire lundi 21.09 horaire mme roullot 13h/16h ou 13h30/16h.<br />\r\n21.09: Clte ok pour 2h30 de presta le 21.09 + clte satisfaite du travail de MMe ROULLOT','',0,9),(9576,'1',4052,0,3,0,'2009-02-09 17:31:00',0,'','',0,2),(9577,'1',4052,0,3,5,'2009-02-09 17:31:00',0,'Pas de numéro de tél sur la demande, donc devis e-mail envoyé','-2',9576,2),(9578,'1',3372,0,4,0,'2009-02-09 17:40:00',0,'passe de 4h à 3h <br />\r\n','',0,20),(9579,'1',3372,0,4,1,'2009-02-09 17:40:00',0,'finalement elle retient la somme du robinet remplacé sur la facture de ce mois.<br />\r\nLui ai expliqué que pas de cette manière que l\'on procède et attente d\'un retour de l\'assurance avant de procéder au moindre remboursement.<br />\r\nNe veut pas le savoir déduira la somme de la facture.<br />\r\n<br />\r\nsinon passe à 3H a partir de cette semaine<br />\r\n','-2',9578,20),(9580,'0',0,165,4,0,'2009-02-09 17:45:00',0,'Bonjour,<br />\r\n<br />\r\nCe matin, j’ai essayé de téléphoner au serveur mais en vain celui-ci ne fonctionnait pas, par contre j’ai pu le faire à la fin de ma prestation.<br />\r\nCette après midi, pas de télépointage car Monsieur et Madame Landreau coupent l’alimentation de leur téléphone donc plus de batterie. <br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle<br />\r\n','',0,14),(9581,'1',1177,0,1,1,'2009-02-20 12:00:00',0,'avec Mme feraut bigneres 1ère fois 1ère semaine de mars le vendredi de 8h30 à 10h30 (venir vers 8h15 )<br />\r\nvalider avec l\'intervenante.<br />\r\n','-2',8459,20),(9582,'1',98,0,4,0,'2009-02-09 18:34:00',0,'','',0,2),(9583,'1',98,0,4,1,'2009-02-09 18:34:00',0,'La cliente suspend les presta pdt 3 semaines à compter du 23/02 pour cause de travaux','-2',9582,2),(9584,'1',3837,1015,4,0,'2009-02-10 09:20:00',0,'MME BERTHE vient d em\'appelr me faisant part qu\'elle ne pourra pas assurer la presta chez LANNELONGUE car son fils a une gastro. Son mari l\'avait gardé hier, et son état ne s\'est pas amélioré. Elle l\'amène chez le médecin.<br />\r\nClient ok pour 1h de + jeudi 12.02.09','',0,9),(9585,'0',4053,0,3,0,'2009-02-10 09:24:00',0,'Pers interessée par 3 à 4h/sem.<br />\r\nDoit faire le point avec son mari.<br />\r\nRelance client le 11.02.09: La cliente attend le retour de son mari vendredi prochain, ainsi que leur retour de congès (partent 10 jours). La cliente nous rappelera à ce moment là.','',0,9),(10634,'0',1747,401,5,0,'2009-03-03 11:13:00',0,'Accès au domicile impossible : les clefs n\'étaient pas à l\'endroit habituel','',0,12),(9587,'0',4054,0,4,0,'2009-02-10 09:27:00',0,'RDZ-VS commerciale le 19.02.09 à 9h30','',0,9),(10030,'1',4115,1060,4,0,'2009-02-19 09:37:00',0,'Rdez-vs commerciale le 20.02.09 à 12h.<br />\r\nIntéressée par 2h30 de ménage.<br />\r\n2.03.09 :Mess à la fille pour point qualité nous demandant de nous rappeler.','',0,9),(9589,'0',4055,0,4,0,'2009-02-10 09:32:00',0,'Rdz-vs commerciale le 17.02.09 à 14h30<br />\r\nLa cliente annule le rdz-vs car a trouvé qlqun de sa famille qui pourra intervenir.','',0,9),(9591,'1',0,905,7,0,'2009-02-10 10:20:00',0,'mise au point suite arrêt maladie de ce jour <br />\r\n','',0,20),(9592,'1',0,905,7,1,'2009-02-10 10:21:00',0,'rattraper la prestation de laurent demain?<br />\r\nqu\'elle s\'arrange<br />\r\n','-2',9591,20),(9593,'1',0,905,7,1,'2009-02-11 10:30:00',0,'ne répond pas pas de message retenter début d\'après midi<br />\r\n<br />\r\nfaire POINT globale sur pointage et absence <br />\r\n','-2',9591,20),(9594,'1',1108,0,4,0,'2009-02-10 10:22:00',0,'david malade annule presta ce jour <br />\r\nest ce possible de la reporter <br />\r\n','',0,20),(9595,'1',1108,0,4,1,'2009-02-10 10:24:00',0,'mari ne sait pas, joindre Mme laurent<br />\r\n','-2',9594,20),(9596,'1',1108,0,4,1,'2009-02-10 12:30:00',0,'pas joignable (10h30) retenter vers 12H30<br />\r\npersonne et pas de répondeur<br />\r\ntenter demain matin<br />\r\n','-2',9594,20),(9597,'1',0,1039,4,0,'2009-02-10 11:16:00',0,'chassaigne annule car c\'est les vacances scolaires <br />\r\n','',0,20),(9598,'1',0,1039,4,4,'2009-02-10 11:17:00',0,'','-2',9597,20),(9599,'1',0,1039,4,1,'2009-02-11 11:17:00',0,'ok prévenu <br />\r\n','-2',9597,20),(9602,'1',4057,0,3,0,'2009-02-10 11:34:00',0,'','',0,2),(9603,'1',4057,0,3,4,'2009-02-10 11:34:00',0,'','-2',9602,2),(9604,'1',3367,0,4,0,'2009-02-10 11:56:00',0,'suite souci machine a laver prestation maintenu ? <br />\r\n','',0,20),(9605,'1',3367,0,4,4,'2009-02-10 11:57:00',0,'','-2',9604,20),(9606,'1',3367,0,4,4,'2009-02-11 13:53:00',0,'david absente si elle veut un remplacement c\'est possible<br />\r\n','-2',9604,20),(9607,'1',0,216,4,0,'2009-02-10 13:34:00',0,'cantoreggi 3h au lieu de 4<br />\r\n','',0,20),(9608,'1',0,216,4,4,'2009-02-10 13:35:00',0,'','-2',9607,20),(9609,'1',0,216,4,1,'2009-02-16 11:30:00',0,'elle est grippé ok au ocurant pour cantoreggi <br />\r\n<br />\r\n','-2',9607,20),(9610,'1',3707,678,7,0,'2009-02-10 14:12:00',0,'','',0,10),(9611,'1',3707,678,7,1,'2009-02-10 14:12:00',0,'Suite à mon Rplcm j\'avais proposé une organisation à la clt pour l\'interv et fait de même avec l\'interv. Appel pour faire le point avec clt. Pas de prob les deux parties se sont entendues et tout se passe bien pour le moment.','1',9610,10),(9612,'1',4059,1041,4,0,'2009-02-10 14:26:00',0,'Mise ne place de MME ZINE vendredi 13/02 de 13h à 15h. Puis intervention tous les vendredi de 14h à 16h. Car cliente a 1 rdz-vs le 13.02 à 14h puis part pdt 15 jrs en déplacement professionnel<br />\r\nCliente satisfaite de la presta. MME ZINE a fait 3h au lieu de 2. La cliente verra la semaine prochaine si besoin de + de 2h/sem.','',0,9),(9615,'0',2862,352,4,0,'2009-02-10 15:20:00',0,'10.02.09 : Mail cliente nous faisant part de ses annul de fev 18 et avril 8 &15. Dossier à jour jusqu\'à fin avril 09','',0,9),(17425,'1',2069,1143,4,0,'2009-08-18 13:58:00',0,'18/08: client ok pr mme mauduit les vendredi de 9h à 12h <br />\r\nà partir du 28/08<br />\r\nveut la voir un des soir d\'avant à partir de 17h30 ','',0,10),(9617,'0',4060,0,1,0,'2009-03-02 15:34:00',0,'Démarrage le jeudi 05 Mars','',0,26),(14456,'1',3319,934,4,0,'2009-05-29 09:04:00',0,'29.05.09: Mme LAVILLE = malade ajd\'hui. J\'ai proposé à la clte qu\'elle intervienne 1h en + si elle le souhaitais mardi prochain.<br />\r\n','',0,9),(9621,'1',3372,0,4,1,'2009-02-11 11:30:00',0,'ok après explication avec brousset il y a bien eu \"casse\" de la douchette et pas uniquement du joint mais il y avait du teflon autour de la douchette était elle déjà cassé avant et réparé ?<br />\r\n','-2',9578,20),(9627,'0',0,1049,7,1,'2009-02-10 15:00:00',1,'','-2',9626,44),(9628,'1',4063,0,3,0,'2009-02-10 17:19:00',0,'prestation ponctuelle 4H minimum<br />\r\n','',0,20),(9629,'1',4063,0,3,1,'2009-02-10 17:19:00',0,'eu au tél ok clé à notre dispo début semaine prochaine planifier prestation<br />\r\n','-2',9628,20),(9630,'1',4063,0,3,1,'2009-02-13 15:15:00',0,'valider si possible de notre côté<br />\r\nnormalement ok <br />\r\n<br />\r\n','-2',9628,20),(9631,'1',3318,0,3,1,'2009-02-11 14:20:00',0,'est en réunion <br />\r\ntéléphoner ce soir pour convertir avec gaignard<br />\r\n','-2',3329,20),(9632,'1',2081,0,4,0,'2009-02-10 17:32:00',0,'client veut l\'après midi les prestation a parti de 14h','',0,20),(9633,'1',2081,0,4,1,'2009-02-10 17:38:00',0,'est bloqué sur les horaires de l\'après midi <br />\r\nvoir de notre côté on la tient au courant pour semaine prochaine<br />\r\n','-2',9632,20),(9634,'1',2081,0,4,1,'2009-02-13 14:25:00',0,'faire le point avec elle pour le ré aménagement des horaires de mme gaignard<br />\r\nmardi sur la base horaire 13H45/ 14H<br />\r\n','-2',9632,20),(9635,'1',1108,0,4,1,'2009-02-11 17:45:00',0,'pas réussi a la joindre<br />\r\n','-2',9594,20),(9636,'1',3999,0,3,4,'2009-02-16 18:48:00',0,'','-2',9133,20),(9637,'1',3716,0,3,4,'2009-02-16 18:30:00',0,'','-2',6107,20),(9638,'1',3996,0,3,1,'2009-02-11 10:42:00',0,'ok rdv commercial pris pour demain<br />\r\n','-2',9108,20),(9639,'1',4030,0,3,4,'2009-02-13 15:31:00',0,'','-2',9448,20),(9640,'1',3907,0,1,1,'2009-02-10 18:57:00',0,'Cliente OK pour vend 14h-18h avec Bennet en attendant retour Kaczmarska à partir du 20/02','-2',8414,2),(9641,'0',708,1046,4,0,'2009-02-11 08:53:00',0,'M. TORTOUGLOU suita annulation presta du 13.02.09 m\'a demandé 1 presta le 12.02.09. Pas possible avec MME AZZOUZI, donc MME DUFAY fera la presta de 13h à 16h.','',0,9),(9642,'0',2149,497,4,0,'2009-02-11 08:54:00',0,'MME CALKA ne pourra pas aller travailler ajd\'hui, car son fils malade. J\'ai laissé 1 mess au client afin de leur proposer 1 presta le 12.02.09 matin (felden) a annulé.<br />\r\n11.02.09 : 17h44 la cliente n\'a pas rappelé. Je ne relance pas car doit payer 2 factures!J\'annule presta.<br />\r\n12.02.09: MME CALKA a contacté directement la cliente car je ne lui avait pas confirmer si presta; vu que la cliente ne m\'avait pas rapplée. La cliente souhaite qu\'elle y aille. J\'ai dit à MME CALKA qu\'elle n\'avait pas à appeler la cliente directement. Mauvais payeur!!!','',0,9),(9644,'1',3206,0,1,0,'2009-02-11 10:16:05',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9829,'1',3206,0,4,0,'2009-02-16 11:39:00',0,'annule presta inter grippé<br />\r\n','',0,20),(9646,'1',3515,0,1,0,'2009-02-11 10:16:05',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9647,'1',3515,371,1,1,'2009-02-12 13:00:00',0,'ok tout se passe bien <br />\r\n','-2',9646,20),(9648,'1',3043,0,1,4,'2009-02-20 15:03:00',0,'','-2',2638,20),(9649,'1',0,905,7,4,'2009-02-10 17:35:00',0,'','-2',9591,20);
INSERT INTO `client_suivi` VALUES (9650,'1',0,905,7,1,'2009-02-11 12:02:00',0,'Fera attention sur le pointage les fois à venir.<br />\r\nAttention déjà eu un avertissement.<br />\r\nSinon pour les pointages avec 20mn voir 45mn de moins chez laganne elle nous explique que c\'est lui qui lui demandait de partir avant l\'heure.<br />\r\nVoir avec le client<br />\r\n','-2',9591,20),(9652,'1',3996,0,3,4,'2009-02-12 13:34:00',0,'ok pris en compte le message annulation du rdv suite fils cliente à l\'hopital.<br />\r\nnous la contacterons demain pour reconvenir d\'un rdv <br />\r\n','-2',9108,20),(9653,'1',3581,0,4,0,'2009-02-11 11:04:00',0,'rolland a une prestation avec amigues le jeudi donc décaler presta + tôt le matin ou la mettre au mercredi <br />\r\n','',0,20),(9654,'1',3581,0,4,4,'2009-02-11 11:05:00',0,'','-2',9653,20),(9655,'1',3581,0,4,4,'2009-02-12 13:43:00',0,'ok prestation décalé au jeudi matin après confirmation <br />\r\n<br />\r\n','-2',9653,20),(9656,'1',2539,0,4,0,'2009-02-11 11:15:00',0,'prestation en supplément semaine prochaine','',0,20),(9657,'1',2539,0,4,4,'2009-02-11 11:15:00',0,'c\'est validé de notre côté<br />\r\n','-2',9656,20),(9658,'1',3597,0,4,1,'2009-02-16 12:04:00',0,'mise au point de son côté elle aimerait l\'après midi voir avec vermoere on la tient au courant dans l\'aprèm <br />\r\n','-2',9316,20),(9659,'1',3916,507,5,4,'2009-02-11 12:02:00',0,'Suite à mon Ctrl laisser msg pour point sur presta. G n\'est rien vu de négatif sur la presta. L\'interv comprend bien les priorités de la clt, utilise correctement les produits, et consciente des détails et des initiatives qu\'elle pourrait prendre en plus du travail demander. Mais il y a que 2heures de presta; ','-2',9398,10),(9661,'1',2448,0,4,4,'2009-02-11 12:24:00',0,'mise au point, <br />\r\nvérif pointage des heures en moins<br />\r\n','-2',9660,20),(9662,'1',2448,0,4,4,'2009-02-11 13:20:00',0,'david absente <br />\r\n','-2',9660,20),(9663,'0',0,165,4,0,'2009-02-11 13:24:00',0,'Appel de Mme CHAPELLE, elle a une gastro, elle n\'est pas allée travailler ce matin,en arrêt jusqu\'a jeudi soir mais elle a prévenue ses clients','',0,14),(9664,'1',0,855,4,0,'2009-02-11 13:29:00',0,'pb de pointage ce jour le 11/02/09<br />\r\n','',0,14),(9665,'1',2448,0,4,4,'2009-02-16 16:19:00',0,'','-2',9660,20),(9666,'0',1260,322,4,0,'2009-02-11 13:46:00',0,'MME ZIMMER conteste notre attestation fiscale. Pour elle, elle aurait réglé 1707.00e en chèque (au lieu de 1437.00) et 1000.00€ en CESU (au lieu de 1270.00).<br />\r\nJ\'ai souhaité faire 1 point avec la cliente, mais mess rpdr.<br />\r\n18.02.09: Fax ce jour au CRSECU afin qu\'il puisse faire des recherches sur le montant exacte versé par la cliente. J\'atd répse pour rappeler Mme ZIMMER. 18.02.09 Le centre de CRCESU n\'a pas le moyen de contrôler.<br />\r\nM. ALBRECHT va voir avec la comptable.','',0,9),(10390,'0',0,322,4,0,'2009-02-26 15:45:00',0,'prévenir mme calvet de l\'arrêt des presta chez huet et la remercier de nous avoir dépanner','',0,9),(12888,'1',1177,0,4,1,'2009-04-24 11:19:00',0,'globalement insatisfaite des prestations<br />\r\nok pris en compte <br />\r\nsouhaite un contrôle a son domicile (a valider) <br />\r\nsi jamais pas sabri, pas d\'autre intervenantes disponible<br />\r\n<br />\r\n','-2',12887,20),(9738,'0',0,253,4,0,'2009-02-12 14:55:00',0,'Elle prend des congés du 6 au 13 avril 2009<br />\r\nprévenir ses clients','',0,14),(9670,'1',1019,0,4,0,'2009-02-11 13:55:00',0,'bernardini absente <br />\r\n','',0,20),(9671,'1',1019,0,4,4,'2009-02-11 13:55:00',0,'remplacement si elle veut <br />\r\n','-2',9670,20),(9673,'1',3367,0,4,1,'2009-02-16 18:01:00',0,'ok pour prestation ce vendredi <br />\r\n','-2',9604,20),(9674,'1',2932,0,4,1,'2009-02-12 13:59:00',0,'tout s\'est bien passé ','-2',6321,20),(9675,'1',3318,0,3,1,'2009-02-11 19:00:00',0,'elle voyait de son côté si le prestataire ave qui elle était en contact pouvait lui faire son créneau et elle nous recontacte si besoin<br />\r\n<br />\r\n','-2',3329,20),(9676,'0',3870,1041,4,0,'2009-02-11 14:23:00',0,'Point qualité 1ère presta.<br />\r\n11.02.09 / Cliente satisfaite de la prestation de MME ZINE','',0,9),(9678,'0',3906,701,4,0,'2009-02-11 14:29:00',0,'13.02.09 Point qualité : Cliente satisfaite de sa 1ère presta<br />\r\nElle n\'avait jamais auparavant de point qualité avec les autres structures. Ravie de notre démarche.','',0,9),(9680,'0',1191,220,4,0,'2009-02-11 14:52:00',0,'Appel de M. VIGNON ce jour me faisant part de l\'absence de MME LAURENT. Après vérification de ses presta elle ne devait pas intervenir le 11.2 mais le 4.02.09. J\'ai souhaité contrôler le télépointage mais aucun pointage chez ce client!!! J\'ai laissé 1 mess à MME LAURENT afin de savoir quand elle est allée chez le client.<br />\r\n12.02.09: Après des déboires et refus de répondre à ma question MME LAURENT m\'a confirmée qu\'elle était bien allée chez le client le 4.02.09. <br />\r\n13.02.09: j\'ai rappelé le client afin de savoir s\'il avait bien pris connaissance de mon mess. + lui rappeler que le pointage = obligatoire et GRATUIT pour lui!! Il m\'a dit d\'accord.','',0,9),(9682,'1',4070,0,3,0,'2009-02-11 15:28:00',0,'','',0,2),(9683,'1',4070,0,3,4,'2009-02-11 15:28:00',0,'','-2',9682,2),(9686,'0',0,232,4,0,'2009-02-11 15:35:00',0,'Reçu ce jour son solde de tout compte + clé laporte','',0,14),(9689,'1',3755,0,3,4,'2009-02-16 14:06:00',0,'','-2',6483,20),(9692,'1',3518,0,3,1,'2009-02-16 14:03:00',0,'non elle déménage donc plus besoin de nos services <br />\r\n','-2',4271,20),(9693,'1',3656,0,1,4,'2009-02-19 12:23:00',0,'avoir ok tjs a la recherche <br />\r\n','-2',7880,20),(9694,'0',3916,507,4,0,'2009-02-11 16:34:00',0,'Laisser Msg pour le souhait de changer de jour pour la presta pendant les congés scolaire. proposer une autre interv pour la semaine pro, et moi pour la 2ème semaine des congés. Voir disponibilité CLT. (11/02/09)','',0,10),(9695,'1',3977,1025,7,0,'2009-02-12 09:30:00',0,'','-2',0,10),(9742,'1',1170,567,4,0,'2009-02-12 15:35:00',0,'prevenu congé de fmd veut 4H de remplacement le jeudi <br />\r\n','',0,10),(9703,'1',1950,864,7,0,'2009-02-12 09:30:00',0,'','-2',0,10),(9743,'1',1610,472,4,0,'2009-02-12 15:36:00',0,'prevenu CP fdm remplacement avec Mme brisoux le mercredi meme heure','',0,10),(9705,'0',2355,352,4,0,'2009-02-11 17:24:00',0,'MLLE AKEVA ne veut pas travailler sans balai espagnol. J\'ai eut confirmation de l\'AMETRA (via Dr FAURE) que cela est conseillé mais pas obligatoire. Mlle AKEVA veut tenir tête. Ne souhaite pas voir cela avec moi mais qu\'avec VA;<br />\r\nCliente pas contre mais va démanger à la fin du mois sur Nice. Donc n\'achètera pas pour 1 presta','',0,9),(9905,'1',3372,0,4,1,'2009-02-16 18:15:00',0,'non il préfère annuler la prestation <br />\r\n','-2',9904,20),(9707,'0',0,67,4,0,'2009-02-11 17:40:00',0,'Bonjour Bonnie, <br />\r\n <br />\r\nPour Mme Tinghir, à partir du 17 fevrier .<br />\r\nPour Mr Foutel, à partir du 18 fevrier .<br />\r\nIl ne me manque plus que ma voix .<br />\r\nAmicalement<br />\r\n','',0,14),(10515,'1',4166,0,3,1,'2009-03-06 14:54:00',0,'Intervenante disponible ?<br />\r\nappel ok, rapler lundi','-2',10512,20),(10441,'1',2985,0,1,0,'2009-03-02 10:12:17',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9708,'1',3107,719,4,0,'2009-02-12 09:45:00',0,'11.02.09 MME SINA m\' a fait part que MME KACHROUM souhaiterait une inter de 2h30 au lieu de 2h.<br />\r\n12.02.09 : Cliente confirme 2h30 à compter de la sem. prochaine (taux 18.50€ pour 2h30).','',0,9),(9711,'1',4073,0,3,0,'2009-02-12 10:20:00',0,'4 H semaine<br />\r\n','',0,20),(9712,'1',4073,0,3,1,'2009-02-11 10:21:00',0,'secteur trop éloigne.<br />\r\nCliente occupé <br />\r\n','-2',9711,20),(9720,'1',3203,0,4,1,'2009-02-12 10:57:00',0,'pas de traces dit qu\'elle nous avait prévenu mais rien annule aussi la prestation semaine prochaine.Pris en compte exceptionnellement ok pour cette fois et pour gomez aussi mais par la suite ben respecter délai de prévenance<br />\r\n','-2',9718,20),(9724,'1',4062,0,3,5,'2009-02-12 14:00:00',1,'Devis à envoyer par mail, pour 3h de prestation par semaine, en une seule fois. <br />\r\nPrestation ponctuelle avant démarrage = 6h.','0',9722,47),(9725,'1',3823,968,4,0,'2009-02-12 11:52:00',0,'Mme Libot s\'est fait hospitalisée. Annulation cette semaine. En attente de nouvelles pour la semaine prochaine..','',0,14),(9727,'1',3977,1025,7,1,'2009-02-12 12:05:00',0,'Eu Mr Creissent au tèl pour faire point sur presta. Vu la trace sur meuble. Vu avec clt sur organisation à mettre en place avec Mme Gueye. ','-2',9695,10),(9728,'1',4075,0,3,0,'2009-02-12 12:13:00',0,'','',0,47),(9729,'1',4075,0,3,3,'2009-02-11 10:00:00',0,'','-2',9728,47),(9730,'1',4075,0,3,5,'2009-02-12 15:00:00',0,'Proposition de devis à envoyer. 2h/jour 5jr/semaine. mise en place prestation début mai.','-2',9728,47),(9731,'1',2676,421,4,0,'2009-02-12 13:22:00',0,'1 h le 5.02.2009 VIGNERON<br />\r\n <br />\r\nmerci pour l après midi<br />\r\n <br />\r\ncordialement<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(9732,'1',4076,0,4,0,'2009-02-12 13:25:00',0,'Rdz-vs le 16.02.09 à 14h30. Car peu de disponibilité : Interne<br />\r\nInteressé par ménage & repassage 2 à 3h/sem','',0,9),(10651,'0',4077,0,1,0,'2009-03-04 16:58:00',0,'POINT QUALITE EFFECTUE : CLIENTE SATISFAITE . LA PRESTA PASSE DU LUNDI AU JEUDI A PARTIR DU 09.03 SUR DEMANDE DU CLIENT','',0,9),(9736,'1',3996,0,3,1,'2009-02-16 15:28:00',0,'nous recontactera car actuellement n\'a pas la tête à cela (prob fils) <br />\r\n','-2',9108,20),(9737,'1',1991,0,4,0,'2009-02-12 14:16:00',0,'bonjour,<br />\r\nJe voudrais savoir si mme Tarahoui revient lundi prochain.<br />\r\nPar ailleurs,je vous informe que nous serons absents du 3/03 au 31/03/2009 cette derniere date n\'étant pas ferme.<br />\r\nSalutations.<br />\r\nSteininger<br />\r\n','',0,14),(10833,'1',3885,0,4,1,'2009-03-09 16:07:00',0,'prend quelqu\'un pour garder son enfant à domicile (35H par semaine) et ne veut pas 2 intervenantes chez elle (double emploi)<br />\r\narrêt des prestations le 20 mars <br />\r\n','-2',10832,20),(9740,'1',3225,865,4,0,'2009-02-12 15:00:00',0,'Elle n\'a pas pu pointer ce jour le 12/02/09 ces horaires 13h45 à 16h45','',0,14),(9741,'1',1950,864,7,6,'2009-02-12 14:30:00',0,'CLT m\'a appeler ce matin(12/02/09) pour me donner rdv sans interv pour vérifier le travail.Constat: GROS prob avec interv, Ne nettoies pas l\'évier de la cuisine en fin de presta (dessus et dedans) ni le robinet (traces de calcaire),<br />\r\nSalle de bain: le miroir plein de trace, les parois vitrées de la cabine de douche est nettoyé à moitié reste des traces, dans la cabine sur les portes savon reste du savon et le dessous le lavabo pas nettoyé.la cliente à rajouter 1h de presta pour le repassage et de ce que j\'ai vu il y avait 20 voir 30 min en gros.3h pour le MNG (ce qui est très bien) et 1h de repassage. serpillère mal passer puis pas rincer et pas essorer. ','-2',9703,10),(9744,'1',2309,567,4,0,'2009-02-12 15:38:00',0,'prevenu CP de ES ne veut pas de remplacment pour absence','',0,10),(9745,'1',2260,567,4,0,'2009-02-12 15:39:00',0,'prevenu CP de ES mais ne veut pas remplacement ','',0,10),(9746,'1',1775,567,4,0,'2009-02-12 15:41:00',0,'prevenu des CP de ES mais part en vacances du 16 au 5 MARS INCLUS ','',0,10),(9747,'0',0,591,4,0,'2009-02-12 15:46:00',0,'CONGE COMMENCE LE 19/02/09 ET ELLE REPREND LE 16 MARS','',0,10),(9748,'0',0,841,4,0,'2009-02-12 15:47:00',0,'DERNIER JOUR DE TRAVAIL LE 10 MARS<br />\r\n','',0,10),(9749,'1',4057,0,3,3,'2009-02-17 18:15:00',1,'','-2',9602,2),(9750,'1',3990,0,9,0,'2009-02-12 16:16:00',0,'','',0,2),(9751,'0',3463,102,4,0,'2009-02-12 16:19:00',0,'Le client est ok pour garder ENET le jeudi matin.<br />\r\nIl annule la prestation du jeudi 26/02/029','',0,14),(9752,'1',4016,0,9,0,'2009-02-12 16:24:00',0,'','',0,2),(9753,'1',3895,0,3,4,'2009-02-12 16:26:00',0,'','-2',8103,2),(12522,'1',3131,854,4,0,'2009-04-16 08:58:00',0,'Appel de Mme NDOUO afin de savoir si presta du 16.04 maintenu. Clte annule bien la presta suite demande de confirmation VA.','',0,9),(9859,'1',2344,597,4,0,'2009-02-16 14:30:00',0,'Pas d\'intervention le 20/02 car client en vacance','',0,14),(9760,'0',2792,927,4,0,'2009-02-12 17:15:00',0,'Intervention le lundi de 8h30 à 11h30','',0,14),(9761,'1',4016,0,1,0,'2009-02-12 19:10:00',0,'','',0,2),(9762,'1',4016,0,1,3,'2009-02-11 16:30:00',0,'OK pour le vendredi 13h-15h30 à partir du 27/02 (1ere presta le matin pour rencontre)si pas possible reporter au 06/03','-2',9761,2),(9763,'0',1777,384,4,0,'2009-02-13 09:40:00',0,'clt prevenu pour absence le 13/02/09 de fdm veut remplacment lundi','',0,10),(10632,'0',3327,0,1,0,'2009-03-04 10:35:00',0,'Envoi d\'1 courrier de relance en RAR le 13.02.09. Car à ce jour n\'a toujours pas envoyer de réglement. Or il s\'était engagé avec VA lors de leur dernier conversation téléphonique du 22.01.09.<br />\r\nVérifier si réception RAR<br />\r\n25.03.09: VA a entamé une procédure contre M. MOSTI via une Sté de recouvrement.','',0,9),(9764,'1',2813,0,4,0,'2009-02-13 10:09:00',0,'bourroux malade<br />\r\n','',0,20),(9765,'1',2813,0,4,1,'2009-02-13 10:13:00',0,'annule la semaine prochaine ou le reporte du 20 au 23 si possible avec bourroux<br />\r\n<br />\r\nok pour le report de ce lundi<br />\r\n<br />\r\n','-2',9764,20),(9766,'1',794,631,4,0,'2009-02-13 10:24:00',0,'MME SAINTENAC a appelé ce jour, suite à l\'envoi des 2 dernières factures;Elle m\'a fait part qu\'ils avaient bien payé par chèque au nom de son conjoint GUILLAUME. Le chèque a bien été débité.<br />\r\nJ\'ai fait 1 recherche ds les bordereaux que nous avons au bureau, mais je ne les ai pas tous de janv 09. Il faudrait contacter la comptable afin de savoir si elle a une trace de ce chèque.<br />\r\nChèque bien encaissé mais oubli saisie au nom de GUILLAUME','',0,9),(9768,'0',2926,482,4,0,'2009-02-13 10:27:00',0,'13.02.09 : Appel du client pour nous informer qu\'il souhaitait arrêter le contrat non pas par insatisfaction du travail de MME TALEB. Mais tout simplement car sa compagne avait emménagé chez lui (étudiante disposant de temps).<br />\r\nSerait éventuellement intéressé pour des prest ponctuelles de repassages.','',0,9),(9769,'0',2586,0,4,0,'2009-02-13 10:51:00',0,'demande de réduction de la prestation passe à 2 h par semaine à partir du 19/02','',0,10),(10163,'1',4076,1041,4,0,'2009-02-23 10:23:00',0,'Mess Rpdr Mlle ZINE suite nouveaux clients HUBERLANT + MAGNANI.<br />\r\nJe lui ai demandé de nous rappeler afin de faire 1 point avec elle concernant presta JANNEZ (2h ou 3h). Car cela déterminera la presta de MAGNANI','',0,9),(9771,'1',3848,0,4,0,'2009-02-13 11:19:00',0,'décaler la prestation du lundi <br />\r\n','',0,20),(9772,'1',3848,0,4,4,'2009-02-13 11:21:00',0,'pas moyen de laisser un message <br />\r\n','-2',9771,20),(9773,'1',3848,0,4,1,'2009-02-16 15:23:00',0,'ok pour les prestation du vendredi l\'am et ok pour le lundi était en vac donc pas de répondeur<br />\r\n','-2',9771,20),(9774,'0',3779,438,4,0,'2009-02-13 11:27:00',0,'MME CAPLET m\'a appelé afin de me dire qu\'elle est intervenue 3h au lieu de 4h chez THEBAULT. Elle m\'a dit qu\'elle irait 2h vers le 26 puis 2h à la nouvelle adresse cliente. Faire 1 point avec la cliente ','',0,9),(9775,'0',3817,988,4,0,'2009-02-13 13:20:00',0,'mess laisser clt pour absence fdm du 13/02/09<br />\r\n','',0,10),(9776,'0',2277,988,4,0,'2009-02-13 13:24:00',0,'clt prevenu fdm absente le 13/02/09 veut remplacement debu de semaine ','',0,10),(9777,'1',1312,1001,7,4,'2009-02-13 13:34:00',0,'Suite au mail re laisser msg pour constat de la presta.','-2',9263,10),(9778,'1',3350,0,1,4,'2009-02-16 18:54:00',0,'convenir d\'un lieu de rdv <br />\r\n','-2',6164,20),(9779,'1',3757,0,4,0,'2009-02-13 14:05:00',0,'passer du mardi au jeudi <br />\r\n','',0,20),(9780,'1',3757,0,4,4,'2009-02-13 14:06:00',0,'','-2',9779,20),(9781,'1',3757,0,4,1,'2009-02-16 16:32:00',0,'elle est ok pour passer au jeudi <br />\r\n','-2',9779,20),(9782,'1',2009,0,4,0,'2009-02-13 14:11:00',0,'finalement rétabli prest du vendredi <br />\r\n','',0,20),(9783,'1',2009,0,4,1,'2009-02-13 14:12:00',0,'ok et la presta est désormais décalé au vendredi matin<br />\r\n<br />\r\n','-2',9782,20),(9784,'1',3356,0,7,0,'2009-02-13 14:43:00',0,'cesu facturation','',0,20),(9785,'1',3356,0,7,4,'2009-02-13 14:43:00',0,'Merci de la contacter car elle demande si vous accepter les CESU qui se terminent le 31 janvier 2009 (1 CESU de 20 Euros)<br />\r\nNous partent lundi <br />\r\n','-2',9784,20),(9786,'1',3318,0,3,1,'2009-02-18 12:14:00',0,'mise au point ?<br />\r\nNon occupé retenter dans l\'après midi car est en réunion <br />\r\n','-2',3329,20),(9787,'0',2896,701,4,0,'2009-02-13 15:01:00',0,'13.02.09 : MME GALTIER m\'a appelée afin de me dire que MME VIAROUGE n\'avait pas laissé les cles à sa place. Donc n\'a pas pu faire presta. Elle a laissé des mess à la cliente. J\'ai également laissé 1 mess à la cliente. MME GALTIER aura attendu + de 30mn. Je lui ai dit de rentrer chez elle.<br />\r\nPas d\'annulation de presta dc maintien facturation.','',0,9),(9788,'1',2753,843,4,0,'2009-02-13 15:08:00',0,'fdm prevenu absence du 19 et 24 fevrier<br />\r\n','',0,10),(9789,'1',0,994,4,0,'2009-02-13 15:11:00',0,'prestation rue louis antoine de bougainville avec office notariale (lafitte)<br />\r\n<br />\r\n','',0,20),(9790,'1',0,994,4,4,'2009-02-13 15:14:00',0,'a faire ce mercredi.<br />\r\nValider avec elle pour les horaires','-2',9789,20),(9791,'1',0,994,4,1,'2009-02-17 13:41:00',0,'est malade veut reporter montaubric.<br />\r\nOn lui a fait parvenir le planning par mail aec explications.<br />\r\nVoir si montaubric OK pour report<br />\r\n','-2',9789,20),(9792,'1',4063,0,3,4,'2009-02-17 11:20:00',0,'de notre côté on met en place la prestation demain matin.<br />\r\nL\'intervenante passera récupérer les clés demain<br />\r\n <br />\r\n','-2',9628,20),(9793,'1',0,789,4,0,'2009-02-13 15:16:00',0,'suite prolongation AT la procédure licenciement ne peut pas être mise en place <br />\r\n','',0,20),(9794,'1',0,789,4,4,'2009-02-13 15:16:00',0,'mise au point.<br />\r\n> ELle peut nous recontacter sinon nous qui lui tél en début de sem proch<br />\r\n','-2',9793,20),(9795,'1',0,789,4,4,'2009-02-16 18:41:00',0,'retenter <br />\r\n','-2',9793,20),(9796,'1',4030,0,3,4,'2009-02-18 12:20:00',0,'','-2',9448,20),(9799,'1',4042,0,1,0,'2009-02-13 16:34:00',0,'Début des prestations le jeudi 19 avec Mme Tajoute.','',0,19),(13579,'1',4214,0,4,0,'2009-05-12 12:10:00',0,'msg bouneb remplace desou mercredi de 9h à 11h','',0,10),(13580,'0',1925,322,4,0,'2009-05-12 12:21:00',0,'12.05.09: Mme MEYER souhaite disposer de presta de remplacement le 18.05 + 25.05+28.05. Mme MAREF ok pour intervention le 26 & 29/05 à la palce de Mme HUET car a annulé. Voir qui mettre pour la semaine du 18 au 17.05.','',0,9),(9801,'1',3904,0,1,4,'2009-02-13 16:59:00',0,'Confirmation mme Ibbou vendredi 8h30 à partir du 20/02','-2',8400,2),(9802,'0',0,1051,7,1,'2009-02-13 17:20:14',0,'Vérification des références','-2',0,21),(9803,'0',0,1051,7,1,'2009-02-13 15:00:00',1,'','-2',9802,21),(9804,'1',4085,0,3,0,'2009-02-13 17:34:00',0,'','',0,2),(9805,'1',4085,0,3,1,'2009-02-13 17:34:00',0,'Je l\'ai eu au téléphone, elle à toutes les informations, mes coordonnées. Elle réfléchi puis me rappel.','-2',9804,2),(14155,'1',1775,567,4,0,'2009-05-25 09:31:00',0,'Serena prévenue de ABS interv. Si arrêt pour la semaine avertir serena et voir un RPLCM si possible. ','',0,10),(9810,'1',2112,507,4,0,'2009-02-16 09:04:00',0,'CLT EN CONGE SEMAINE DU 23 FEV FDM PREVENU ','',0,10),(9811,'1',1671,299,4,0,'2009-02-16 09:09:00',0,'CLT CONGE SEMAINE DU 16 FEV FACTURE LE 16 CAR PREVENU MOINS DE 72 H... FDM PREVENUE','',0,10),(9812,'1',1959,472,4,0,'2009-02-16 09:30:00',0,'CLT CONGE SEMAINE 16 FEV MAIS FACTURE PREVENU MOINS DE 72H AVANT. <br />\r\nFDM PREVENUE','',0,10),(9813,'1',3866,507,4,0,'2009-02-16 09:33:00',0,'MESS LAISSER POUR RPLT DE SOUSA <br />\r\n','',0,10),(9814,'1',3494,569,4,0,'2009-02-16 09:38:00',0,'clt annul presta du 19 23 et 26 fev fdm prevenue','',0,10),(9815,'0',3918,746,4,0,'2009-02-16 09:42:00',0,'clt annul presta 18 fev mess laisser a intervenante','',0,10),(9964,'1',1313,0,1,0,'2009-02-17 14:23:21',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(9818,'1',0,1033,7,1,'2009-02-16 10:10:06',0,'Rappel de la visite médicale','-2',0,20),(9820,'1',3083,997,4,0,'2009-02-13 10:21:00',0,'Appel de MME GAMBIER afin de me faire part qu\'elle avait 15mn de + chez SALVANET. Client ok<br />\r\n16.02.09 :Mess Rpdr cliente pour avoir confirmation 1/4 en +.<br />\r\nJe lui ai demandé de nous rappeler ','',0,9),(9822,'1',4088,0,3,0,'2009-02-16 10:46:00',0,'','',0,2),(9823,'1',4088,0,3,1,'2009-02-16 10:47:00',0,'Elle cherche une personne qui puisse faire ménage, repassage, cuisine. 2h par jour.<br />\r\nElle à mes coordonnées, réfléchi sur son organisation, nous rappel si elle se décide à prendre que du ménage et repassage.','-2',9822,2),(9824,'1',4087,0,3,0,'2009-02-16 10:56:00',0,'3h ','',0,20),(9825,'1',4087,0,3,1,'2009-02-16 18:37:00',0,'non secteur trop éloigné (après muret ... le fauga)<br />\r\npersonne de disponible <br />\r\n <br />\r\n','-2',9824,20),(9826,'0',2672,0,4,0,'2009-02-16 11:08:00',0,'Client n\'ayant pas payé la dernière facture... avoir de 54€','',0,14),(9827,'1',3389,0,4,0,'2009-02-16 11:31:00',0,'prestation de jeudi <br />\r\n','',0,20),(9828,'1',3389,0,4,1,'2009-02-16 11:32:00',0,'nous précisons que avons laissé un message pour ces prestations et que david revenait aujourd\'hui.<br />\r\nOk et pour les cesu nous les envoei dès que reçu avec son CE.<br />\r\n','-2',9827,20),(9830,'1',3206,0,4,1,'2009-02-16 11:39:00',0,'ok annule la prestation d\'aujourd\'gui et maintient vendredi <br />\r\n','-2',9829,20),(9831,'1',3185,0,4,0,'2009-02-16 11:48:00',0,'brousset grippé annule prestation ','',0,20),(9832,'1',3185,0,4,1,'2009-02-16 11:50:00',0,'annule la prestation de son côté reprise semaine prochaine<br />\r\n','-2',9831,20),(9833,'0',2604,0,4,0,'2009-02-16 11:52:00',0,'presta des 19 ey 26 annulées pour vacances vincent est prévenue','',0,10),(9834,'1',0,1028,4,0,'2009-02-16 11:52:00',0,'proposition pour delbert <br />\r\n','',0,20),(9835,'1',0,1028,4,1,'2009-02-16 11:53:00',0,'si ok delbert le mardi PM mais pour cette semaine un matin ds la semaine pr première prestation <br />\r\n','-2',9834,20),(9836,'1',0,1028,4,4,'2009-02-17 11:06:00',0,'envoi planning ok<br />\r\n','-2',9834,20),(9837,'1',3597,0,4,1,'2009-02-16 15:25:00',0,'pour cette semaine a besoin d\'une prestation le matin par la suite Ok pour une prestation l\'après midi avec vermoere (le mardi de 13h30 à 15h30)<br />\r\ndonc pour cette semaine rester avec feraut bigneres exceptionnellement <br />\r\n','-2',9316,20),(9838,'1',0,216,7,0,'2009-02-16 11:56:00',0,'malade <br />\r\n','',0,20),(9839,'1',0,216,7,1,'2009-02-16 11:56:00',0,'nous contactera cet après midi pour nous signifié la reprise des prestations <br />\r\n','-2',9838,20),(9840,'1',0,216,7,1,'2009-02-16 17:30:00',0,'brousset arrêt maladie jusqu\'à la fin de semaine <br />\r\n','-2',9838,20),(9841,'1',1108,0,4,0,'2009-02-16 12:10:00',0,'selon david elle annule la prestation de demain car par en congé <br />\r\n','',0,20),(9842,'1',1108,0,4,4,'2009-02-16 12:10:00',0,'non il faut qu\'elle nous prévienne 72h a l\'avance <br />\r\n','-2',9841,20),(9843,'1',1108,0,4,1,'2009-02-16 17:13:00',0,'message sur rép conjoint prestation facturé <br />\r\n','-2',9841,20),(9844,'1',3637,595,4,0,'2009-02-16 12:17:00',0,'Suite AM de mme MERZI remplacement du 17.02.09 par MME zine<br />\r\nArrêt prolongé jusqu\'au 24.02.09 inclus, presta avec MME ZINE','',0,9),(10143,'1',3033,0,3,1,'2009-02-26 14:07:00',0,'Non la demande n\'est plus d\'actualité pour le moment mais tenter de le recontacter en juin <br />\r\n','-2',576,20),(10142,'1',3999,0,3,1,'2009-02-26 10:43:00',0,'c\'est elle qui nous recontactera <br />\r\n','-2',9133,20),(9847,'0',3173,0,4,0,'2009-02-16 13:18:00',0,'Client ok pour décaler au 20 et 27 fevrier','',0,14),(9848,'0',4090,489,4,0,'2009-02-16 13:34:00',0,'1ere prestation le 12/02/09 avec Mme CHARRIER ','',0,14),(9849,'1',0,994,4,1,'2009-02-16 10:42:00',0,'ok pour faire la prestation (clés office notaire et presta à côté de rangueil) <br />\r\nvoir pour presta de demain car malade<br />\r\n','-2',9789,20),(9850,'1',3657,0,3,1,'2009-02-18 12:35:00',0,'non plus une priorité pour eux <br />\r\nannule la demande<br />\r\n','-2',5412,20),(9853,'1',3755,0,3,4,'2009-02-18 12:39:00',0,'','-2',6483,20),(9854,'1',2340,595,4,0,'2009-02-16 14:06:00',0,'M. JUILLARD a appelé ce jour, car erreur sur sa facture; MME MERZI n\'est pas allée le 27.01.09 chez lui. Or on a facturé la presta. Contrôle télépointage = inexistant.<br />\r\nJe mets presta du 27.02.09 à taux 0.00€','',0,9),(9855,'1',4092,0,9,0,'2009-02-16 14:21:00',0,'','',0,19),(9856,'1',4092,0,9,1,'2009-02-19 14:00:00',1,'Prévoir un appel pour mise en place début Mars','-2',9855,19),(9934,'0',2355,352,4,0,'2009-02-17 09:43:00',0,'Cliente vient de me faire part de leur déménagement sur la région de nice.<br />\r\nnOUVELLE ADRESSE A COMPTER DU 1.03.09 / 402 Av du fort - Rés Le California - Bat. B - 06230 VILLEUFRANCHE SUR MER<br />\r\n23.02.09 : Réception de ce jour du courrier mettant un terme au contrat','',0,9),(9862,'0',4095,1097,4,0,'2009-02-16 14:46:00',0,'Rdz-vs commerciale le 23.02.09 à 11h30<br />\r\n23.02.09: La cliente a annulé son rdz-vs<br />\r\n29.04.09: Mess Rpdr clte pour lui dire mise en place par VA de Mme TOUMI le 11.05.09 à 8h45.<br />\r\n7.05: Relance clt pour confirmer rdz-vs mise en place MmE TOUMI<br />\r\n12.05.09: Mess rpdr clte pour faire point qualité suite 1ère intervention<br />\r\n14.05.09 / relance clte<br />\r\n17.06.09: La clte a appelé pour arrêter le contrat. Car trop compliqué pour elle de gérer ses absences + venues de l\'aide ménagère + ne peut pas refaire ses clès.','',0,9),(9864,'1',4096,0,3,0,'2009-02-16 14:57:00',0,'','',0,2),(9865,'1',4096,0,3,4,'2009-02-16 14:58:00',0,'','-2',9864,2),(9866,'1',3990,0,9,4,'2009-02-16 15:02:00',0,'Mise en place, proposition mme Njangue lundi 11h30-13h30 ','-2',9750,2),(9867,'1',3990,0,9,1,'2009-02-18 10:30:00',1,'','-2',9750,2),(9868,'1',3278,0,1,4,'2009-02-16 15:04:00',0,'Appel pour convenir 1er rdv avec mme Pereira','-2',9252,2),(9869,'1',3278,0,1,1,'2009-02-17 15:04:00',1,'','-2',9252,2),(9870,'1',1278,112,4,0,'2009-02-16 15:10:00',0,'ANNUL PRESTA DU 20/02 FDM PREVENUE<br />\r\n','',0,10),(9871,'1',3597,0,4,4,'2009-02-17 10:19:00',0,'feraut bigneres: Le MERCREDI MATIN ou le VENDREDI MATIN <br />\r\n','-2',9316,20),(9872,'1',3781,0,1,0,'2009-02-16 15:26:00',0,'satisfaite ? voir si possible de décaler la prestation à jeudi xp au lieu de mercredi <br />\r\n','',0,20),(9873,'1',3781,0,1,4,'2009-02-16 15:27:00',0,'','-2',9872,20),(9874,'1',3781,0,1,4,'2009-02-17 10:16:00',0,'non annule la demande c\'est bon on ne bouge pas pour le planning <br />\r\n','-2',9872,20),(9875,'1',3996,0,3,1,'2009-02-26 10:36:00',0,'non ce n\'est pas le moment . Ne veut plus qu\'on la contacte n\'a pas la tête a cela.','-2',9108,20),(9876,'1',4097,0,3,0,'2009-02-16 15:38:00',0,'','',0,20),(9877,'1',4097,0,3,1,'2009-02-16 15:38:00',0,'Brief commercial ok<br />\r\nRdv commercial pas encore pris car possible le soir dès 18H<br />\r\nLa recontacter pour convenir du rdv <br />\r\nRecommandé par Mme MATHIOT<br />\r\n','-2',9876,20),(9878,'1',4097,0,3,4,'2009-02-16 19:10:00',0,'pour convenir du rdv commercial demain soir à partir de 19h <br />\r\n ','-2',9876,20),(9880,'1',3187,0,4,0,'2009-02-16 16:04:00',0,'brousset malade annulation prestation ou reporte sur fin de semaine si se sent mieux <br />\r\n<br />\r\n','',0,20),(9881,'1',3187,0,4,1,'2009-02-16 16:05:00',0,'ok cliente prévenu ok pour report si possible sinon annule ne veut pas de remplacement.<br />\r\nOk aussi pour l\'heure en plus <br />\r\n','-2',9880,20),(9882,'1',3187,0,4,4,'2009-02-16 18:05:00',0,'brousset absente jusqu\'à fin de semaine <br />\r\n','-2',9880,20),(9883,'1',2448,0,4,1,'2009-02-19 13:00:00',0,'me dit que la prestation ou elle est partit plus tot cela n\'atait pas prévu donc mensonge de la part de l\'intervenante.<br />\r\nreconvoquer david avec pointage \"défectueux\" depuis le dernier avertissement <br />\r\n','-2',9660,20),(9884,'1',2758,0,1,1,'2009-02-20 16:30:00',0,'non son nouveau prestataire est moins cher (association)<br />\r\n','-2',8961,20),(9885,'0',2971,0,1,0,'2009-02-16 17:03:00',0,'message répondeur l\'informant que nous aurions qqun de dispo en fin de semaine. Si elle est ok, il faudrait embaucher mme joayanas et voir si o peut lui mettre aussi mme mathé la même journée<br />\r\n19.02.09 Clte ok pour commencer le 27.02.09 mais à 8h30. Dc confirmer si possible pour cette fois-ci après 9h00<br />\r\n23.02.09: Cliente ok pour presta le jeudi matin. 1ère presta le 26.02.09 à 8h30','',0,9),(9904,'1',3372,0,4,0,'2009-02-16 18:15:00',0,'brousset malade annulation prestation ','',0,20),(9888,'1',0,905,4,0,'2009-02-16 17:44:00',0,'prestatation chez laurent <br />\r\n','',0,20),(9906,'1',3206,0,4,1,'2009-02-16 18:17:00',0,'finalement brousset en arrêt maladie pour toute la semaine serait ok pour un remplacement jeudi ou vendredi matin de préférence <br />\r\n','-2',9829,20),(9890,'0',0,927,4,0,'2009-02-16 17:45:00',0,'elle modifie les horaires pour le mardi 17/02/09','',0,14),(9891,'1',0,905,4,1,'2009-02-16 17:45:00',0,'elle nous prévient que laurent annule. Ok pris en compte mais nous facturons tout de même laurent pour la prestation car non respect du délai de prévenance 72H et non avertit l\'agence.<br />\r\n','-2',9888,20),(12783,'1',0,0,3,1,'2009-04-21 12:49:00',0,'Ils ont pas mal de devis. N\'as pas encore fais sont choix, reviens vers nous avt la fin semaine. ','-2',9728,47),(9893,'1',2752,0,4,1,'2009-02-20 12:27:00',0,'c\'est bon pour la cliente pour 4H le jeudi AM pour la 1ère fois puis 4H le lundi AM dès la semaine d\'après.<br />\r\n<br />\r\nMr soumebelle<br />\r\n','-2',8452,20),(9894,'1',4062,0,9,0,'2009-02-16 17:52:00',0,'','',0,47),(9895,'1',4062,0,9,1,'2009-02-17 16:00:00',1,'','-2',9894,47),(9896,'1',0,763,4,0,'2009-02-16 17:55:00',0,'prévenu pour annulation le bourhis<br />\r\n','',0,20),(9897,'1',0,763,4,1,'2009-02-16 17:56:00',0,'','-2',9896,20),(9898,'1',2779,0,4,0,'2009-02-16 18:04:00',0,'brousset malade annulation prestation ','',0,20),(9899,'1',2779,0,4,1,'2009-02-16 18:04:00',0,'oui ne veut pas de remplacement <br />\r\n','-2',9898,20),(9900,'1',3311,0,3,4,'2009-03-12 14:47:00',0,'','-2',2484,20),(9901,'1',1026,0,4,0,'2009-02-16 18:08:00',0,'brousset malade annulation prestation ','',0,20),(9902,'1',1026,0,4,1,'2009-02-16 18:08:00',0,'ils annulent la prestation <br />\r\n','-2',9901,20),(9903,'1',3029,0,3,4,'2009-02-20 17:50:00',0,'','-2',575,20),(9907,'1',3206,0,4,4,'2009-02-17 15:20:00',0,'voir et les tenir informé <br />\r\nGimenez est Ok pour le vendredi matin de 9H à 12H <br />\r\n','-2',9829,20),(9908,'1',1722,0,4,0,'2009-02-16 18:20:00',0,'brousset malade annulation prestation ','',0,20),(9909,'1',1722,0,4,4,'2009-02-16 18:21:00',0,'','-2',9908,20),(9910,'1',1722,0,4,1,'2009-02-17 18:21:00',0,'ok annule pas de report','-2',9908,20),(9911,'1',3124,0,4,4,'2009-02-20 15:13:00',0,'on a un intervenant dispo qui peut reprendre les prestations semaine prochaine<br />\r\n','-2',9181,20),(9912,'1',3716,0,3,4,'2009-02-18 12:47:00',0,'','-2',6107,20),(9913,'1',0,789,4,4,'2009-02-17 16:54:00',0,'pas de message sintas ne répond pas <br />\r\n','-2',9793,20),(9914,'1',3973,0,3,1,'2009-02-18 12:41:00',0,'non n\'a plus de besoin pour le moment <br />\r\nquand aura besoin (et si cela est le cas) c\'est lui qui nous contactera <br />\r\nvoir ds 1 mois<br />\r\n','-2',8868,20),(9915,'1',3999,0,3,4,'2009-02-20 18:26:00',0,'','-2',9133,20),(9916,'1',3350,0,1,4,'2009-02-20 15:24:00',0,'lieu pour rdv peut passer à l\'agence<br />\r\n','-2',6164,20),(9917,'1',3841,0,3,4,'2009-02-18 12:23:00',0,'','-2',7430,20),(9918,'1',220,26,5,0,'2009-02-16 19:04:00',0,'Mme Breuil souhaite diminuer ses H et passer à 4h au lieu de 7h car ne veut plus que mme Thiam s\'occupe de son linge (pulls rétrécis, ...) + demande faire attention en partant ne pas laisser fenêtres ouvertes !!!','',0,2),(9919,'1',4097,0,3,1,'2009-02-17 16:22:00',0,'ok rdv commercial fixé <br />\r\n','-2',9876,20),(9920,'1',3164,0,3,1,'2009-02-26 14:19:00',0,'On peut envisager un démarrage des prestation semaine prochaine si possible <br />\r\nvoir pour sabri ou pour vermoere<br />\r\n','-2',1325,20),(9921,'1',0,1052,7,1,'2009-02-16 19:59:55',0,'Vérification des références','-2',0,2),(9922,'1',0,1052,7,1,'2009-02-16 15:00:00',1,'','-2',9921,2),(11059,'0',0,644,4,0,'2009-03-12 21:48:00',0,'congés du 09.04 au 15.04 : voir avec clients pour remplacement','',0,9),(9926,'0',0,1054,7,1,'2009-02-16 20:46:34',0,'Vérification des références','-2',0,46),(9927,'0',0,1054,7,1,'2009-02-16 15:00:00',1,'','-2',9926,46),(9932,'0',4099,997,4,0,'2009-02-17 09:25:00',0,'Rdz-vs commerciale le 24.02.09 à 10h30<br />\r\nMise ne place de MME GAMBIER lundi 2.03.09 à 13h30.<br />\r\nMail ce jour à MME GAMBIER pour lui communiquer coordonnées de la cliente','',0,9),(9935,'1',843,0,4,0,'2009-02-17 09:47:00',0,'j\'informe la cliente de la démission de mme dusfour ; la tenir au courant de notre recrutement ; ','',0,9),(9938,'0',4100,0,4,0,'2009-02-17 10:04:00',0,'Rdz-vs commerciale le 24.02.09 à 9h45','',0,9),(9940,'1',3597,0,4,1,'2009-02-17 13:20:00',0,'Ok pour le vendredi matin a partir de 8h30','-2',9316,20),(9941,'1',2061,0,4,0,'2009-02-17 10:52:00',0,'gimenez a la grippe est ce possible de décaler a jeudi? <br />\r\n','',0,20),(9942,'1',2061,0,4,4,'2009-02-17 11:00:00',0,'gimenez malade est ce possible de déclaer la prestation à jeudi ? <br />\r\nre tenter vers début d\'après midi <br />\r\n','-2',9941,20),(9943,'1',2061,0,4,1,'2009-02-17 12:13:00',0,'ok pour le jeudi mais en a marre n\'a pas de chances avec les intervenantes <br />\r\n','-1',9941,20),(9944,'1',4063,0,3,1,'2009-02-17 12:00:00',0,'Souci sur la prestation pas de matériel déjà tenu informé vendredi<br />\r\n','-2',9628,20),(9945,'1',2340,595,4,0,'2009-02-17 11:27:00',0,'Suite prolongation arrêt maladie de MME MERZI, M. JUILLIARD souhaite disposer d\'1 presta de remplacement de 2h cette semaine.<br />\r\nJ\'ai songé à MME LULUVAMU qui a une annul le 19.02.09 apm. C\'est à 20mn de chez elle.','',0,9),(10018,'0',0,1058,7,1,'2009-02-18 17:07:47',0,'Vérification des références','-2',0,26),(9947,'0',2628,1015,4,0,'2009-02-17 11:42:00',0,'Suite prolongation AM de MME MERZI, MME CLOS osuhaite 1 presta de remplacement. MME BERTHE ok d\'intervenir le 20.02.09 de 9h à 11h. Cliente ok.','',0,9),(9949,'1',4063,0,3,4,'2009-02-17 12:53:00',0,'ok pour la prestation celle ci aura lieu demain matin Mme gaignard passera récupérer les clés a l\'office et fera le prestation puis redonnera les clés.<br />\r\nbien nous faire parvenir l\'accompte de 50% pour cette prestation : donne coordonnées M&C<br />\r\n<br />\r\n','-2',9628,20),(9950,'1',4104,0,3,0,'2009-02-17 12:34:00',0,'','',0,2),(9951,'1',4104,0,3,3,'2009-02-19 16:30:00',1,'','-2',9950,2),(9952,'1',0,1033,4,0,'2009-02-17 12:42:00',0,'elle est ok pour faire la prestation demain matin <br />\r\n','',0,20),(9953,'1',0,1033,4,1,'2009-02-17 12:48:00',0,'ok et elle emportera le matériel avec elle<br />\r\n','-2',9952,20),(9954,'1',4063,0,3,1,'2009-02-17 12:50:00',0,'c\'est le centre claudus regaud qui s\'occupe du nettoyage.<br />\r\nVoir avec eux pour la facturation (et donc accompte) <br />\r\n','-2',9628,20),(9956,'1',2077,0,1,1,'2009-02-17 14:00:00',0,'ok voir dossier lafitte<br />\r\n','-2',8739,20),(9957,'1',0,597,4,0,'2009-02-17 13:37:00',0,'Elle souhaite prendre le 30/04/09 (congés sans solde), elle est prête a décaler les clients au lundi am, mardi am, mercredi am. pour ne pas qu\'on lui enlève des heures.<br />\r\n<br />\r\n','',0,14),(9959,'1',3994,597,4,0,'2009-02-17 13:41:00',0,'Elle a fini 15mn + tot car elle avait tout fini même ce qui n\'était pas à faire.<br />\r\n<br />\r\nLui envoyer demande de congés par mail<br />\r\n<br />\r\nLui envoyer 3 carnets de liaison','',0,14),(9960,'1',4105,0,3,0,'2009-02-17 13:50:00',0,'2h par semaine <br />\r\n','',0,20),(9961,'1',4105,0,3,1,'2009-02-17 14:01:00',0,'brief commercial OK<br />\r\nRdv commercial pris vendredi <br />\r\n','-2',9960,20),(9962,'1',4105,0,3,3,'2009-02-20 11:00:00',0,'Ok pour 2H portes et placardb ET vitres (blanc laqué) a faire a chaque fois insiste sur ce point, sinon les sols. A voir pour les pièces sdb et cuisine bsi reste du tps<br />\r\n','-2',9960,20),(9963,'1',4105,0,3,4,'2009-02-23 11:28:00',0,'','-2',9960,20),(9965,'1',1313,0,1,1,'2009-02-18 13:00:00',0,'ok<br />\r\n','-2',9964,20),(9966,'1',3570,0,4,0,'2009-02-17 14:27:00',0,'Prestation du 18/02 annulée moins de 72h facturée 1H geste comm','',0,10),(9967,'1',3206,0,4,4,'2009-02-18 10:47:00',0,'','-2',9829,20),(9968,'1',4063,0,3,1,'2009-02-18 10:27:00',0,'intervenante a appelé. L\'appartement est dans un état de saleté qui ne permet pas en 5H de prestation un ménage complet.<br />\r\nL\'intervenante se concentrera sur les pièces principales. (cuisine, sdb) <br />\r\nOk MMe Ubeda du centre claudius regaud est avertit. Elle préviendra Mr Lafitte.<br />\r\n','-2',9628,20),(9969,'1',4097,0,3,3,'2009-02-19 18:00:00',0,'','-2',9876,20),(9970,'1',4097,0,3,1,'2009-02-20 10:50:00',0,'Non personne de disponible pour ce vendredi. Ok elle comprend voir si on peut mettre en place les prestations pour vendredi prochain. <br />\r\nVoir avec feraut bigneres pour le vendredi matin mais ne devrait pas poser de problème.<br />\r\nValider avec pierre le rdv commercial.<br />\r\n<br />\r\nRDV commercial pierre :<br />\r\n<br />\r\n2h tous les vendredi matin (cliente présente sur place)<br />\r\nPour ce vendredi (20/02) : voudrai entre 2 et 4h, dispo tte la journée. (recoi de la famille mardi 24 et n\'est pas la lundi 23)<br />\r\nEnvoyer bon de commande (je les avais oubliés)<br />\r\nPrésence de chats','-2',9876,20),(9971,'0',0,1056,7,1,'2009-02-17 16:53:33',0,'Vérification des références','-2',0,21),(9972,'0',0,1056,7,1,'2009-02-17 15:00:00',1,'','-2',9971,21),(9973,'1',0,789,4,1,'2009-02-18 16:00:00',0,'ok en AT jusqu\'au 23 voir a ce moment la.<br />\r\n','-2',9793,20),(9974,'1',1640,0,4,0,'2009-02-17 16:59:00',0,'mme m\'hammedi assurera un presta de 3h le mercredi pendant environ un mois pendant le rétablissement de la mère de la cliente.','',0,9),(9975,'1',2234,0,4,0,'2009-02-17 17:07:00',0,'OK Décaler au matin pour jeudi 18','',0,10),(9976,'1',3963,1039,4,0,'2009-02-17 17:27:00',0,'annule la prestation du 24/02.<br />\r\n','',0,20),(9977,'1',3963,0,4,1,'2009-02-20 17:08:00',0,'prévenir l\'intervenante<br />\r\nc\'est bon<br />\r\n','-2',9976,20),(9978,'0',0,1057,7,1,'2009-02-17 17:38:35',0,'Vérification des références','-2',0,21),(9979,'0',0,1057,7,1,'2009-02-17 15:00:00',1,'','-2',9978,21),(9984,'1',2114,660,4,0,'2009-02-18 10:22:00',0,'ne pars plus en vacances donc presta assuré le 20 et 27 fev','',0,10),(9985,'1',4063,0,3,1,'2009-02-18 14:20:00',0,'finalement il y a eu 6H de prestation qui on été effectué vu l\'état de saleté de l\'appartement.(asticot, moisissures partout ...)<br />\r\nFacturer 6H de presta a 22€ soit 132€. (de 8H à 14H) <br />\r\n','-2',9628,20),(9986,'1',3206,0,4,1,'2009-02-19 09:50:00',0,'ok c\'est bon pour lui il faudra que gimenez arrive un peu avant 9H <br />\r\n','-2',9829,20),(9987,'0',2771,988,4,0,'2009-02-18 11:01:00',0,'MESS LAISSER A 11H00 LE 12/02/09 POUR ABSENCE DE LINTERVENANTE DU 19/02/09. proposer remplacement lundi 23/02 le matin avec ingraito','',0,10),(9988,'1',3442,569,4,0,'2009-02-18 11:45:00',0,'presta du 18/02 decalé au 19/02 de 8h30 à 12h30','',0,10),(9989,'1',3175,842,4,0,'2009-02-18 11:46:00',0,'int ABSENTE LE 18/02 PEUT REMPLACER DIDELON LE LUNDI 23/02 APRES MIDI','',0,10),(9990,'1',0,828,7,0,'2009-02-18 11:55:00',0,'déclaration sur l\'honneur pour cauhaupé<br />\r\n','',0,20),(9991,'1',0,828,7,1,'2009-02-18 11:56:00',0,'attente retour de sa part avant l\'envoi des documents (certificat travail, solde de tout compte ...) <br />\r\nréticente attente retour si rien relancer dans 1 semaine<br />\r\n','-2',9990,20),(9992,'1',0,877,7,1,'2009-02-27 11:56:00',1,'','-2',9990,20),(9993,'1',4110,0,3,0,'2009-02-18 12:03:00',0,'','',0,2),(9994,'1',4110,0,3,1,'2009-02-18 12:03:00',0,'Je l\'ai eu au tél, elle à toute les informations je lui ai envoyé un mail, elle nous recontacte dès qu\'elle à réfléchi.','-2',9993,2),(9995,'1',3318,0,3,4,'2009-02-18 18:12:00',0,'donne le créneau horaire de gaignard (vendredi AM de 15 à 17)<br />\r\n','-2',3329,20),(9996,'1',3100,0,3,4,'2009-02-26 15:15:00',0,'','-2',644,20),(9997,'1',4030,0,3,4,'2009-02-20 17:41:00',0,'','-2',9448,20),(9998,'1',3841,0,3,4,'2009-02-25 17:36:00',0,'','-2',7430,20),(9999,'1',4096,0,3,3,'2009-02-19 09:00:00',1,'','-2',9864,2),(10000,'1',3033,0,3,4,'2009-02-20 18:39:00',0,'','-2',576,20),(10001,'1',3755,0,3,4,'2009-02-20 17:45:00',0,'','-2',6483,20),(10002,'1',3973,0,3,4,'2009-03-18 15:05:00',0,'tjs d\'actu ? <br />\r\n','-2',8868,20),(12788,'1',4033,0,5,1,'2009-04-21 14:25:00',0,'Cliente très mécontente ne veut plus de mme TAJOUTE. Elle Ne tient pas compte des remarques, sol mal nettoyé, tringle rideau douche cassé, poussière pas fait partout. La cliente trouve qu\'elle manque d\'experience et n\'arrive pas maintenir le même rythme. Elle ne peut pas lui répéter à chaque interventions les m^mes choses, préfère attendre qu\'on est quelqu\'un de bien','-2',12787,19),(14433,'1',1571,0,4,0,'2009-05-28 16:02:00',0,'salariée a travaillé 1h30 le 20/05 pour récuperer :<br />\r\n-40mn le 7/05<br />\r\n- 1h le 14/05','',0,14),(12787,'1',4033,0,5,0,'2009-04-21 14:24:00',0,'','',0,19),(10006,'1',3716,0,3,4,'2009-02-26 10:25:00',0,'','-2',6107,20),(10007,'1',159,1014,5,0,'2009-02-18 12:48:00',0,'Remplacement, ménage fait à moitié : 2 chbres, 2 sdb, bureau; WC, cuisine, salon pas faits. L\'intervenante a dit à la cliente qu\'il n\'y avait pas suffisamment de tps pour tt faire, la cliente a répondu que ces collègues arrivaient à tout faire en 3h d\'habitude.','',0,2),(10008,'1',1950,864,4,0,'2009-02-18 13:03:00',0,'mess laisser clte pour prevenir int visite medicale presta deplacée à 11h pour jeudi 19/02/09','',0,10),(10009,'1',3762,898,4,0,'2009-02-18 13:49:00',0,'re,<br />\r\nj\'ai oublié de pointer en partant cet ap midide chez Mme Raffi hier (nous discutions, elle a reçu de la visite et je suis partie...) heure de départ : 15h52 A bientôt, Delphine<br />\r\nlE 17/02/09','',0,14),(10010,'1',2794,0,4,0,'2009-02-18 13:54:00',0,'La cliente annulera toujours 1 semaine sur les 2 des vacances.<br />\r\n<br />\r\nCa se passe bien avec LE BOUEDEC (qq petite chose à revoir) bon contact. <br />\r\n<br />\r\nLui envoyé une demande de prélevement','',0,14),(10011,'1',2573,384,4,0,'2009-02-18 14:05:00',0,'ok pour annul presta du 19/02 et deux heure de plus lundi 23/02','',0,10),(10012,'0',2644,591,4,0,'2009-02-18 14:09:00',0,'mess laisser pour prevenir conge de djabi.mise en place remplamcement?','',0,10),(10013,'1',2311,591,4,0,'2009-02-18 14:13:00',0,'clt prevenu conge intervenante. ne veulent pas de remplacement pendant 1 mois.','',0,10),(10014,'0',0,131,4,0,'2009-02-18 14:19:00',0,'Suite à l\'arrêt de WICKEL, elle ne souhaite plus d\'heures en + le vendredi. donc diminution de contrat','',0,14),(10015,'1',4063,0,3,1,'2009-02-20 14:33:00',0,'facture Ok <br />\r\n','-2',9628,20),(10016,'1',2241,489,4,0,'2009-02-18 14:44:00',0,'Madame JOVELIN<br />\r\nDomicile : 09 52 47 08 06<br />\r\n44200 NANTES<br />\r\n<br />\r\nElle sera en vacances : de samedi 7 au samedi 21 mars Par conséquent : elle annule les prestations des mercredi 11 et 18 mars.<br />\r\n<br />\r\nMerci d\'en prendre note et de la rappeler pour confirmation.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mercredi 18 février 2009 à 14:01<br />\r\n<br />\r\n','',0,14),(16810,'0',4058,0,1,0,'2009-07-29 16:43:50',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(10022,'1',2067,0,4,0,'2009-02-18 17:21:00',0,'Annulation presta du 23 msg vincent le 18 à 17 31','',0,10),(10873,'1',1675,0,4,1,'2009-03-10 13:44:00',0,'Ok bouroux est d\'accord et la cliente est contente d\'avoir 1H offerte en supplément. Trouve le geste sympathique','-2',10872,20),(10023,'1',0,789,4,4,'2009-02-23 16:56:00',0,'AT prolongé ? <br />\r\n','-2',9793,20),(10024,'1',3318,0,3,4,'2009-02-20 15:07:00',0,'','-2',3329,20),(10025,'1',0,994,4,0,'2009-02-18 18:18:00',0,'presta chez Henn<br />\r\n','',0,20),(10026,'1',0,994,4,1,'2009-02-18 18:18:00',0,'ok doit arriver plus tot un peu avt 9H ','-2',10025,20),(10032,'0',2644,1001,4,0,'2009-02-19 09:37:00',0,'clt prevnu conge djabi remplacement avec Mme hoareau.','',0,10),(10033,'1',0,994,4,0,'2009-02-19 09:39:00',0,'souci de bus arrivera en retard sur la prestation <br />\r\n','',0,20),(10034,'1',0,994,4,1,'2009-02-19 09:39:00',0,'OK gimenez nous a avertit, montaubric prévenu à 9H10.<br />\r\npas de prob de son côté <br />\r\n<br />\r\n','-2',10033,20),(10035,'0',4116,0,4,0,'2009-02-19 09:45:00',0,'Rdz-vs Commerciale le 02/03/09 à 11h45<br />\r\nIntéressée par 3/4h.','',0,9),(10511,'0',0,968,4,0,'2009-03-02 14:14:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nce mail pour vous indiquer que chez Mme Goyau je n\'ai pas trouvé de téléphone vendredi matin. Je lui ai signifié sur le cahier de liaison. Donc 8h45-10h45.<br />\r\nPuis chez Melle Legeard, le téléphone ne fonctionne toujours pas. Cette fois je l\'ai vue ( pour la première fois ) je lui ai dit. Elle est au courant , elle doit aller en acheter un autre. donc 14h-16h30.<br />\r\n <br />\r\nCordialement<br />\r\nsandrine<br />\r\n','',0,14),(10039,'1',1611,384,4,0,'2009-02-19 10:22:00',0,'annul la presta du 24/02 int prevenue','',0,10),(10040,'1',2595,472,4,0,'2009-02-19 10:37:00',0,'decal presta du 24/02 au 25/02 matin avec mme brisoux','',0,10),(10041,'0',2786,457,4,0,'2009-02-19 11:03:00',0,'MME BIANCO vient de nous appeler car elle ne pourra pas faire sa presta chez MME DOBRICEAN car sa fille est malade.<br />\r\nMess Rpdr cliente, et j\'ai essayé de l\'appelr sur sa ligne pro mais pers n\'a répondu.','',0,9),(10042,'1',2358,0,7,0,'2009-02-19 11:28:00',0,'relance facture<br />\r\n','',0,20),(10043,'1',2358,0,7,1,'2009-02-19 11:28:00',0,'posté il y a 2 jours donc devrait arriver<br />\r\n','-2',10042,20),(10044,'1',2417,0,7,0,'2009-02-19 11:31:00',0,'facturation + suivi izak','',0,20),(10045,'1',2417,0,7,4,'2009-02-19 11:31:00',0,'','-2',10044,20),(10046,'1',2417,0,7,4,'2009-02-25 11:51:00',0,'Pas de règlement. Nous règlons l\'intervenante tt les mois nous aimerion être réglé tt les mois à réception de facture. <br />\r\n<br />\r\n<br />\r\n ','-2',10044,20),(10047,'1',1019,0,7,0,'2009-02-19 11:32:00',0,'facturation<br />\r\n','',0,20),(10048,'1',1019,0,7,1,'2009-02-19 11:32:00',0,'nous a fait parvenir le règlement ','-2',10047,20),(10049,'1',2932,0,7,0,'2009-02-19 11:35:00',0,'facturation + suivi satisfaction <br />\r\n','',0,20),(10050,'0',0,1059,7,1,'2009-02-19 11:38:16',0,'Vérification des références','-2',0,46),(10051,'0',0,1059,7,1,'2009-02-19 15:00:00',1,'','-2',10050,46),(10052,'1',2932,0,7,1,'2009-02-19 11:38:00',0,'va règler avec la facture de février <br />\r\n','-2',10049,20),(10053,'1',2932,0,7,1,'2009-02-25 16:44:00',0,'tout va bien, nous envoie règlement avec facture février maintenant plus simple pour elle <br />\r\n<br />\r\n','-2',10049,20),(10054,'1',3367,0,7,0,'2009-02-19 11:39:00',0,'facturation','',0,20),(10055,'1',3367,0,7,1,'2009-02-19 11:40:00',0,'l\'a vu passer sur son compte en débit','-2',10054,20),(10056,'1',3367,0,7,1,'2009-02-19 11:41:00',0,'après vérif nous avons reçu le règlement pour décembre et non pour janvier le vérifie de son côté.<br />\r\nRelancer si jamais ...','-2',10054,20),(10057,'1',3367,0,7,4,'2009-02-26 11:58:00',0,'toujours en attente règlement de leur part <br />\r\n<br />\r\n','-2',10054,20),(10058,'1',4119,0,3,0,'2009-02-19 12:00:00',0,'','',0,2),(10059,'1',4119,0,3,4,'2009-02-19 12:01:00',0,'','-2',10058,2),(10060,'1',3353,0,4,0,'2009-02-19 12:04:00',0,'changement de fdm avec Paumard à partir du 23/02 à la demande de delaroche qui veut ni fourcade ni souchard','',0,10),(10061,'1',3515,0,7,0,'2009-02-19 12:08:00',0,'facturation<br />\r\n','',0,20),(10062,'1',3515,0,7,4,'2009-02-19 12:08:00',0,'prob pour la joindre sur le port<br />\r\nmess sur fixe<br />\r\n','-2',10061,20),(10064,'1',2929,0,7,0,'2009-02-19 13:18:00',0,'Facturation ','',0,20),(10065,'1',2929,0,7,4,'2009-02-19 13:20:00',0,'après avoir eu Mr michel, Mess pr Mme POULAIN pr 3 dernières factures (nov, déc, janv)<br />\r\n','-2',10064,20),(10066,'1',2929,0,7,4,'2009-02-23 17:10:00',0,'nous allons devoir suspendre les prestations si rien en retour<br />\r\n','-2',10064,20),(10067,'1',2021,0,7,0,'2009-02-19 13:24:00',0,'facturation<br />\r\n','',0,20),(10068,'1',2021,0,7,1,'2009-02-19 13:24:00',0,'voit avec son mari et nous tient informé car c\'est lui qui gère les factures<br />\r\n','-2',10067,20),(10069,'1',1633,131,4,0,'2009-02-19 13:37:00',0,'<br />\r\n Bonjour, <br />\r\n<br />\r\nJe vous informe que nous sommes en train de changer de numéro de téléphone. Provisoirement notre numéro est le 09 54 93 59 07 (Mme BATARD a pointé avec ce numéro ce matin). Notre numéro définitif sera normalement 02 40 34 38 57 et sera fonctionnel dans les prochains jours<br />\r\n <br />\r\nMerci d\'avance<br />\r\n <br />\r\nLucie DESFOURNEAUX<br />\r\n','',0,14),(10070,'1',2021,0,7,4,'2009-02-26 12:05:00',0,'','-2',10067,20),(10084,'1',1049,199,4,0,'2009-02-24 17:35:00',0,'je l\'informe de la décision de vidor de changer d\'intervenante ; elle conteste ses repproches et préfère réduire le contrat de 4 heures en attendant qu\'on lui trouve des clients centre ville','',0,9),(10071,'0',2355,220,4,0,'2009-02-19 15:23:00',0,'Le 18.02.09 j\'ai laissé 1 mess rpdr à MMe LAURENT afin d\'effectuer une presta de remplacement le 25.02.09 (annul SOLER le 23.02.09).<br />\r\nLe 19.02.09 : N\'ayant pas reçu de réponse de MME LAURENT je lui ai adressé 1 mail à ce sujet, lui demandant de nous contacter.<br />\r\n23.02.09 : MME JACQUET effectuera le remplacement Mercredi apm de 14h à 16h.','',0,9),(10073,'0',2771,988,4,0,'2009-02-19 15:39:00',0,'mess laisser pour coonfirmer remplacement lundi 23 fev avec ingraito de 9h 12h','',0,10),(10074,'0',2354,0,4,0,'2009-02-19 16:15:00',0,'cliente a mis le projet en suspens','',0,14),(10075,'0',0,131,7,0,'2009-02-19 16:18:00',0,'Courrier reçu ce jour, nous informant qu\'elle ne souhaitait plus travailler le vendredi','',0,14),(10076,'0',4027,0,4,0,'2009-02-19 16:20:00',0,'Elle n\'a pas encore pris de décision.<br />\r\n<br />\r\nJe comptais mettre Mme Batard. Si elle ne veut plus d\'heure, voir avec Jadeau.','',0,14),(10150,'1',2713,233,4,0,'2009-02-23 08:58:00',0,'mess laisser fdm pour absence du clt du 27/02','',0,10),(10078,'0',868,0,4,0,'2009-02-19 17:02:00',0,'Message ce jour sur portable pour proposer Mme TAHRAOUI le mercredi','',0,14),(10079,'0',868,0,4,0,'2009-02-19 17:07:00',0,'J\'ai fait un avoir n° 3868 ce jour de 55€50 pour annuler la facture n°3802 du même montant car nous n\'avions pas saisi la fin des prestations. On attendait une réponse de sa part pour savoir si elle souhaitait Mme TAHRAOUI, mais ne nous a jamais répondu.','',0,14),(10080,'0',0,1060,7,1,'2009-02-19 17:09:00',0,'Vérification des références<br />\r\nMise en place chez MME MATHE le lundi 23.02.09 après signature de son contrat.<br />\r\n25.02.09: Point avec Mlle JOYANES suite 1er presta chez MATHE. je lui ai dit qu\'elle y sera 1 lundi sur 2','',0,9),(10083,'1',3823,0,4,0,'2009-02-19 17:11:00',0,'Message pour demander si reprise des prestations????','',0,14),(10291,'1',1364,898,4,0,'2009-02-25 13:18:00',0,'re ,<br />\r\nvoilà ce que j\'ai oublié !<br />\r\nje n\'ai pas pu pointer ce matin Mme Mautalent : le téléphone en dehors de son socle , n\'était pas chargé heure d\'arrivée : 08h39 heure de départ 11h42 cordialement, D. GUY<br />\r\nle 24/02/09','',0,14),(10087,'0',2402,0,4,0,'2009-02-19 18:08:00',0,'ok pour vacance papera garde ses petites filles pour les vacances ne veut pas de remplacement attend retour papera début mars + new fdm','',0,10),(10088,'0',3166,0,4,0,'2009-02-19 18:12:00',0,'Mme ENET pourra intervenir le mardi 3/03/09 de 13h à 17h.<br />\r\nElle pourra récupérer les clés soit mardi, mercredi, jeudi semaine 10.','',0,14),(10090,'1',0,0,3,4,'2009-02-19 11:29:00',0,'','-2',9804,2),(10091,'1',0,0,3,1,'2009-02-20 15:30:00',1,'','-2',9804,2),(10092,'1',0,0,3,1,'2009-02-20 11:30:00',1,'','-2',10058,2),(10093,'1',0,0,3,1,'2009-02-20 15:00:00',1,'','-2',9602,2),(10094,'1',1721,0,1,0,'2009-02-20 10:14:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10095,'1',1721,0,1,1,'2009-02-21 13:00:00',0,'','-2',10094,20),(10096,'1',4097,0,3,1,'2009-02-26 10:52:00',0,'est ce possible de démarrer les prestas cette semaine? Sinon nous avait parlé de report pour dans 2 semaines.','-2',9876,20),(10097,'1',3389,0,4,0,'2009-02-20 11:02:00',0,'est prévenu de la prise en charge par mondial assistance','',0,20),(10098,'1',3389,0,4,1,'2009-02-20 11:03:00',0,'ok veut voir avec sa femme et nous recontacte lundi <br />\r\n','-2',10097,20),(10099,'1',3389,0,4,1,'2009-02-23 11:03:00',0,'c\'est bon pour lui au niveau de la répartition des horaires pour l\'assurance<br />\r\n','-2',10097,20),(10389,'1',3685,0,4,0,'2009-02-26 15:43:00',0,'j\'informe la cliente de la mise en place de mme maref le mardi 3.03 à 12h00 qui interviendra le mardi et le vendredi de 12h à 15h ; la cliente m\'informe que celle-ci peut intervenir dès 10h le vendredi (voir avec mme maref)','',0,9),(10100,'1',3501,569,4,0,'2009-02-20 11:25:00',0,'clt serena prevenu pour absence fdm du 20/02/09<br />\r\n','',0,10),(10101,'1',3547,501,4,0,'2009-02-20 11:26:00',0,'clt prevenu absence fdm du 20/02/09 remplacement prevu lundi 23/02/09<br />\r\n','',0,10),(10102,'1',653,0,5,0,'2009-02-20 10:12:00',0,' ','',0,2),(10103,'1',653,0,5,4,'2009-02-20 10:12:00',0,'Msg laissé sur port client car alarme déclenchée alors que la presta de ce jour avait lieu. 1 agent de sécurité s\'est déplacé et a vérifié l\'appartement. Mme By est ensuite repartie','-2',10102,2),(10104,'1',653,0,5,1,'2009-02-20 11:46:00',0,'Retour du client : effectivement la presta avait bien lieu et l\'alarme n\'aurait pas du être mise. Presta annulée','-2',10102,2),(10105,'0',2361,841,4,0,'2009-02-20 12:03:00',0,'mess laisser clt le 20/02/09 à 12h pour absence int du 23/02/09','',0,10),(10106,'0',2367,841,4,0,'2009-02-20 12:06:00',0,'mess laisser clt le 20/02/09 à 12h15 pour absence intervenante du 24/02/09 ','',0,10),(10107,'1',2752,0,4,1,'2009-03-02 15:40:00',0,'bien passé ? <br />\r\noui ok elle est très satisfaite des premières prestations<br />\r\n','-2',8452,20),(10108,'1',0,1061,7,1,'2009-02-20 13:18:40',0,'Vérification des références','-2',0,20),(10109,'1',0,1061,7,1,'2009-02-23 15:00:00',0,'ok travaille bien pour la société mais le dirigeant ne délivre pas d\'infos. Lui faire parvenir un fax <br />\r\n','-2',10108,20),(10110,'1',3907,0,5,0,'2009-02-20 14:26:00',0,'','',0,2),(10111,'1',3907,23,5,1,'2009-02-20 14:26:00',0,'Bennet s\'est présenté à 13h au lieu de 14h donc la cliente lui a demandé de revenir à 14h comme cela avait été convenu. Bennet est revenu à 14h20 et a gardé ses chaussures de l\'extérieur pour faire le ménage. Cela ne convient pas à la cliente (pas hygiénique), ne prend pas la presta de ce jour et la rappeler pour faire autre proposition.','-2',10110,2),(10112,'1',3907,0,5,1,'2009-02-24 14:30:00',1,'','-2',10110,2),(10113,'1',1177,0,1,1,'2009-02-26 12:11:00',0,'Occupé. Retenter de la joindre en début d\'AM <br />\r\n','-2',8459,20),(10114,'1',3043,0,1,1,'2009-02-26 15:39:00',0,'nous l\'a fait partir hier par mandat ... nous ne la croyons plus donc on verra bien si un retour est possible<br />\r\n','-2',2638,20),(10115,'1',3318,0,3,1,'2009-02-26 15:08:00',0,'','-2',3329,20),(10116,'1',3124,0,4,4,'2009-02-23 12:06:00',0,'','-2',9181,20),(10117,'1',3656,0,1,4,'2009-02-20 15:14:00',0,'OK on a quelqu\'un qui peut reprendre dès semaine prochaine si elle veut <br />\r\n','-2',7880,20),(10118,'1',3656,0,1,4,'2009-02-23 17:15:00',0,'ok on a quelqu\'un pour reprise presqtation c\'est bon pour elle ? <br />\r\n','-2',7880,20),(10119,'1',3350,0,1,4,'2009-02-24 15:25:00',0,'','-2',6164,20),(10120,'1',2539,0,4,0,'2009-02-20 15:40:00',0,'besoin de plus d\'heures pour cette semaine également <br />\r\nselon l\'intervenante <br />\r\n','',0,20),(10121,'1',2539,0,4,1,'2009-02-20 15:41:00',0,'oui c\'est validé et bon pour nous pour semaine prochaine<br />\r\n','-2',10120,20),(10122,'1',3955,0,3,1,'2009-03-02 17:21:00',0,'non n\'a plus besoin pour le moment <br />\r\n','-2',8680,20),(10124,'1',1597,359,4,0,'2009-02-20 16:40:00',0,'clt annul presta du 27 fev fdm prevenue','',0,10),(10125,'0',4072,0,1,0,'2009-02-20 16:41:00',0,'20-02-2009 : message répondeur -','',0,21),(10126,'0',4015,0,1,0,'2009-02-20 16:44:00',0,'20-02-2009 : cliente très très contente','',0,21),(10127,'0',4064,0,1,0,'2009-02-20 16:47:00',0,'20-02-2009 : tout va bien très contente -','',0,21),(10128,'1',0,1039,4,0,'2009-02-20 17:09:00',0,'prestation semaine prochaine','',0,20),(10129,'1',0,1039,4,1,'2009-02-20 17:11:00',0,'annulé avec ducasses. ','-2',10128,20),(15041,'1',4051,0,4,0,'2009-06-11 08:36:00',0,'Msg laissé sur port client pour informer abs mme Njangue ce jour','',0,2),(10170,'1',3584,0,4,0,'2009-02-23 11:02:00',0,'prestation mercredi matin de 10h à 12h<br />\r\n','',0,20),(10132,'1',0,0,9,1,'2009-02-20 17:22:00',0,'Mise en place de la prestation régulière pour le premier samedi du mois de mars. Le 07/03. RDV à prévoir avec les Barbosas pendant la première semaine de Mars. ','-2',9894,47),(15657,'1',4534,0,4,0,'2009-06-29 10:24:00',0,'bernardini sera absente et viendra mercredi matin (fille malade) <br />\r\n','',0,20),(17331,'0',3869,0,4,0,'2009-08-17 14:27:00',0,'LA CLIENTE EST OK POUR PERMUTER LA PRESTA DU LUNDI AU JEUDI / NOUS RAPPELERA DEBUT SEPTEMBRE SI VRAIMENT CE N EST PAS POSSIBLE D EFFECTUER LA PRESTA LE MERCREDI MATIN.<br />\r\n9.09.09: La clte me fait part qu\'elle souhaiterait 1 presta le lundi matin au lieu du mercredi matin (lui convient moins).<br />\r\nVu client Mme LARA j\'ai pu permutter et cela arranger tout le monde. Dc presta lundi matin','',0,9),(15655,'0',3869,0,4,0,'2009-06-29 10:00:00',0,'suite aux annulations, nous devrons changer d\'intervenante OU DECALER LA ¨PRESTA DE CARON OU DE GILLET AU MERCREDI','',0,9),(10136,'1',4030,0,3,4,'2009-02-26 10:53:00',0,'','-2',9448,20),(10137,'1',4063,0,3,1,'2009-03-04 17:45:00',0,'règlement reçu <br />\r\n','-2',9628,20),(10138,'1',3755,0,3,4,'2009-02-26 14:14:00',0,'','-2',6483,20),(10139,'1',3029,0,3,4,'2009-02-26 10:46:00',0,'pas de message <br />\r\n','-2',575,20),(10140,'1',4042,0,1,0,'2009-02-20 17:51:00',0,'','',0,19),(10141,'1',4042,0,1,4,'2009-02-20 17:52:00',0,'Appel pour savoir si la première prestation s\'est bien déroulée. ','-2',10140,19),(10151,'1',3760,534,4,0,'2009-02-23 08:59:00',0,'int prevenue absence clt du 27/02','',0,10),(10152,'1',4067,0,4,0,'2009-02-23 09:11:00',0,'Msg domicile et portable d&but meerc 23 avec desousa','',0,10),(11051,'1',2245,1041,1,0,'2009-03-18 21:06:00',0,'18.03.09: Clt satisfait du travail effectué par Mme ZINE;<br />\r\nLe clt vient de m\'informer qu\'il n\'a plus de carnet de liaison.<br />\r\nEnvoi ce jour par poste','',0,9),(11282,'1',4233,0,9,0,'2009-03-18 16:37:00',0,'','',0,19),(11283,'1',3025,0,4,0,'2009-03-18 16:38:00',0,'Oui elle veut un remplacement','',0,20),(10154,'0',927,1055,4,0,'2009-03-02 09:19:00',0,'Appeler la cliente pour informer arrêt Mlle HAMMAN. A compter de la sem du 9/03/09 nouvelle intervenante : MME CALKA le jeudi matin même horaire.<br />\r\n11.03 : Va a eut la cliente qui est ok.<br />\r\n16.03.09 : Clte très contente de la presta de Mme CALKA','',0,9),(10155,'1',3995,453,4,0,'2009-02-23 09:25:00',0,'mess laisser int pour prevenir absence de Mme PINTER le 27/02','',0,10),(10234,'1',4114,0,1,0,'2009-02-24 10:16:50',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10158,'1',0,1030,7,1,'2009-02-23 09:42:49',0,'Rappel de la visite médicale','-2',0,20),(10159,'1',0,1030,7,1,'2009-02-24 16:30:00',0,'ok effectué <br />\r\n','-2',10158,20),(10160,'0',3224,0,4,0,'2009-02-23 10:00:00',0,'Suite à l\'absence de Masurais, ne veut pas de remplaçante pour la première semaine. Doit rappeler si elle veut quelqu\'un la semaine prochaine. Si l\'arrêt de travail se prolonge, elle veut une remplaçante.','',0,14),(10666,'1',3501,569,4,0,'2009-03-05 09:43:00',0,'CLT PREVENU ABSENCE FDM DU 6/03/09 ','',0,10),(10203,'0',3925,131,1,0,'2009-02-23 16:23:00',0,'Client satisfait des prestations, bonne qualité, relationnel ok (mais il ne la voit quasiment jamais)','',0,14),(10165,'1',0,763,4,0,'2009-02-23 10:30:00',0,'suite démission feraut bigneres ...','',0,20),(10166,'1',0,763,4,4,'2009-02-23 10:31:00',0,'valider éventuel dispo','-2',10165,20),(10167,'1',0,763,4,1,'2009-02-23 17:31:00',0,'non n\'a plus aucune disponibilité <br />\r\n','-2',10165,20),(10168,'0',3779,352,4,0,'2009-02-23 10:32:00',0,'24.02.09 : j\'ai contacté Mlle AKEVA pour lui informer que le client de 2h30 ne pourra pas lui être attibué. Car le client souhaite le lundi (HUBERLANT - Interne), je lui ai donc proposé la belle-mère de MME THEBAULT chez qui nous devons intervenir 4h le jeudi matin. Mlle AKEVA déclien cette offre. Elle préfère avoir une réduction de son contrat de travail temporairement que de travail 4h le jeudi matin. ','',0,9),(10171,'1',3584,0,4,4,'2009-02-23 11:03:00',0,'','-2',10170,20),(10172,'1',3584,0,4,4,'2009-02-23 13:34:00',0,'non reste sur l\'am semaine prochaine<br />\r\n','-2',10170,20),(10173,'1',3915,282,4,0,'2009-02-23 11:09:00',0,'LE 23/02/09 FERREIRA RESTER MOINS DE 3 HEURE mais clt ok pour 3 heures','',0,10),(10175,'1',4105,0,3,1,'2009-02-23 14:00:00',0,'serait Ok pour le Vendredi AM pour la 1ère fois par la suite jeudi ou vendredi pas de prob <br />\r\ndémarrage 1ère semaine de mars <br />\r\n','-2',9960,20),(10178,'1',0,1028,4,4,'2009-02-23 17:00:00',0,'si c\'est bon lui envoyer les docs<br />\r\nnon bloqué sur son jour <br />\r\n','-2',10176,20),(10179,'1',3032,0,3,1,'2009-02-25 12:03:00',0,'non la demande n\'est plus d\'actualité <br />\r\n','-2',572,20),(10180,'1',3781,0,4,0,'2009-02-23 12:07:00',0,'reprise prestation <br />\r\nNON est bloqué le mercredi Matin <br />\r\n','',0,20),(10454,'0',3929,0,7,0,'2009-03-02 10:53:00',0,'02-03-2009 cliente prévenue du controle','',0,21),(10182,'1',3124,0,4,1,'2009-02-23 12:11:00',0,'il est ok mais veut que la prestation démarre avant 15H . Ok pour nous sur la base 13H30, 15H30','-2',9181,20),(10183,'1',3717,1045,5,0,'2009-02-23 12:40:00',0,'Cliente pas satisfaite du travail de mme Tajoute : elle fait en 5h ce que la cliente pourrait faire en 2h ! Trop lente et ne fait pas attention aux meubles. A laissé une 2eme chance mais s\'aperçoit que c\'est toujours pareil, donc souhaite changer d\'intervenante','',0,2),(10355,'0',0,955,5,0,'2009-02-11 11:23:00',0,'Client KERVAREC<br />\r\n11/02/09 : pb de qualité et de temps de presta. Presta non facturée (3 heures).<br />\r\n16/02/09:LR à intervenante<br />\r\n','',0,12),(10185,'1',3467,927,4,0,'2009-02-20 13:32:00',0,'Bonjour <br />\r\n<br />\r\nMme Tahraoui a avancé sa prestation à 11H30 pour me rendre service.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPatricia LE MAITRE<br />\r\n','',0,14),(10186,'0',1218,204,4,0,'2009-02-23 13:33:00',0,'De : maret cecile [mailto:cecilemaret@hotmail.com] <br />\r\nEnvoyé : vendredi 20 février 2009 15:08<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nCc : pascal.delrocq@kraft.com<br />\r\nObjet : <br />\r\n<br />\r\nBonjour<br />\r\n <br />\r\nMadame LE BRASIDEC qui travaille chez nous (contrat MARET/DELROCQ au 19 rue emile baldin à Reze) m\' informée qu\'elle souhaitait prendre 2 semaines de congés pendant les vacance scolaires d\'avril<br />\r\n <br />\r\nMerci de bien vouloir prévoir une remplaçante pour ces 2 semaines et de prévoir les modalités logistiques avec Mme LE BRASIDEC (transmission des clefs de la maison...) et de me tenir informée<br />\r\n <br />\r\nMeilleures salutations<br />\r\n<br />\r\nCécile MARET<br />\r\n0603995665<br />\r\n','',0,14),(10187,'1',3584,0,4,1,'2009-02-24 13:34:00',0,'ok il a pris en compte la modif <br />\r\n','-2',10170,20),(11623,'0',2855,204,4,0,'2009-03-26 15:19:00',0,'la salariée nous prévient qu\'elle est malade aujourd\'hui elle n\'a pas travaillée chez la cliente','',0,14),(10189,'1',3781,0,4,1,'2009-02-23 12:00:00',0,'veut rester sur le mercredi matin Ok pour nous valider avec sabri et cazon <br />\r\n','-2',10180,20),(10190,'1',3781,0,4,1,'2009-02-23 13:46:00',0,'c\'est bon pour 10H _ 12H pour cette semaine par la suite valider avec cazon si mercredi possible de décaler plus tôt <br />\r\n','-2',10180,20),(10191,'1',3781,0,4,1,'2009-02-26 12:06:00',0,'ok très satisfaite de l\'intervenante. Ne peut pas bouger de l\'horaire 9h30-11h30. Voir si Ok pour prendre la suite avec Mme CAZON <br />\r\n','-2',10180,20),(10192,'1',4105,0,3,4,'2009-02-25 15:28:00',0,'1ere presta le 6 mars de 15 à 17h <br />\r\n','-2',9960,20),(10193,'1',693,0,4,0,'2009-02-23 14:08:00',0,'Enet n\'a pas pu pointer ce jour le 23/02/09','',0,14),(10194,'1',1991,475,4,0,'2009-02-23 14:08:00',0,'Mme PICHOT n\'a pas pu pointer jeudi 19/02/09','',0,14),(10195,'1',4013,475,4,0,'2009-02-23 14:09:00',0,'La cliente est hospitalisée du 18/04/09 pendant environ 1 mois','',0,14),(10196,'1',1731,0,4,0,'2009-02-23 14:40:00',0,'Madame AERTS Nathalie<br />\r\nDomicile : 02 49 44 37 56<br />\r\n46 route de Vannes<br />\r\n44100 NANTES<br />\r\n<br />\r\nMerci d\'envoyer l\'attestation fiscale au nom de VERREAU Richard à la même adresse.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le vendredi 20 février 2009 à 11:01<br />\r\n','',0,14),(10197,'1',3823,968,4,0,'2009-02-23 15:00:00',0,'Bonsoir Bonnie, (20/02/09)<br />\r\n <br />\r\nPetit mail pour vous signaler : <br />\r\nCe matin je n\'ai pas pu pointer chez Mme Goyau car son téléphone ne fonctionnait pas donc 8h45-10h45.<br />\r\nMr Libot m\'a téléphoné directement car il n\'arrivait pas à vous joindre.Donc je suis allée de 11h à 13h.<br />\r\nEt puis, toujours pas de téléphone chez Melle Legeard donc 14h-16h30.<br />\r\n <br />\r\nSinon ras.<br />\r\n <br />\r\nBon week end<br />\r\nsandrine<br />\r\n','',0,14),(10198,'1',4111,0,9,0,'2009-02-23 15:02:00',0,'','',0,2),(10199,'1',4104,0,9,0,'2009-02-23 15:06:00',0,'','',0,2),(10200,'1',4096,0,9,0,'2009-02-23 15:11:00',0,'','',0,2),(10201,'0',3166,441,4,0,'2009-02-23 15:42:00',0,'Intervention de Mme DANIEL le 4/03/09 de 8h à 12h.<br />\r\nElle pourrait récupérer les clés mercredi soir vers 19h<br />\r\nMr LARDIERE passera récupérer les clés jeudi à 18h30','',0,14),(10202,'1',2343,451,4,0,'2009-02-23 15:57:00',0,'Appel de la cliente pour nous informer qu\'elle avait un problème de chauffe-eau donc souhaitait décaler voir annuler la presta.<br />\r\nMME AGRABHA ok pour jeudi 26.02.09 de 9h à 12h (annul de memoune)','',0,9),(10204,'0',3807,908,1,0,'2009-02-23 16:27:00',0,'Il faut une certaine adaptation, elle accepte les remarques faites par la cliente, elle n\'est pas assez pointilleuse donc la cliente lui donne les consignes au fur et à mesure. (par exemple ne nettoie pas le matériel après utilisation) elle est ponctuelle.','',0,14),(10205,'1',4059,1041,4,0,'2009-02-23 16:30:00',0,'Point ce jour avec la cliente sur le nombre d\'heures de presta 3h au lieu de 2h à compter du 27.02.09 ','',0,9),(10300,'1',4146,0,4,0,'2009-02-25 16:06:00',0,'Rdz-vs commerciale le 27.02.09 à 15h - Rdz-vs reporté<br />\r\nClt interessé par 2h/sem <br />\r\n20.03.09:Clte très satisfaite de la presta de Mme CAPLET. Elle travaille vite et bien. Ne souhaite surtout pas changer d\'intervenante! Par contre elle a perdu les contrats. Je lui envoie ce jour.','',0,9),(10410,'0',4094,854,4,0,'2009-02-27 10:41:00',0,'Mme VAN BEnneVIELD souhaite 1 presta tous les 15 jours pdt 2h.<br />\r\nMise en place le 16.03.09 <br />\r\n17.03.09: Mess Rpdr cliente pour faire point qualité 1ère presta de Mme CAPLET<br />\r\n20.03.09: Clte satisfaite de la presta de Mme CAPLET. La cliente a rappelé Mme CAPLET de télépointer, elle lui aurait répondu qu\'elle n\'avait pas l\'obligation de pointer! J\'ai dit à la cliente que cela était obligatoire.','',0,9),(10207,'1',0,789,4,1,'2009-02-24 18:13:00',0,'Ok passe demain nous remettre les clés des clients<br />\r\n','-2',9793,20),(10210,'1',3735,0,4,4,'2009-02-23 16:59:00',0,'','-2',10208,20),(10212,'1',3735,0,4,4,'2009-02-23 18:00:00',0,'','-2',10208,20),(10213,'0',0,370,4,0,'2009-02-23 17:01:00',0,'Elle n\'a pas pointer le lundi 9/02/09 et le vendredi 6/02/09.','',0,14),(10256,'1',2061,0,4,1,'2009-02-24 13:40:00',0,'retard sur prestation. Ok il lui faut aussi nouveau carnet liaison<br />\r\n','-2',10255,20),(10215,'1',1570,0,4,0,'2009-02-23 17:03:00',0,'Cliente a oublié d\'annuler et la salariée s\'est présentée le vendredi 20/02/09','',0,14),(10216,'1',4135,0,3,0,'2009-02-23 17:07:00',0,'3H de prestation<br />\r\n','',0,20),(10217,'0',4134,0,4,0,'2009-02-23 17:07:00',0,'Client intéresse par 2h/sem','',0,9),(10218,'1',4135,0,3,1,'2009-02-23 17:07:00',0,'brief commercial ok.<br />\r\nPas de rdv comercial pris car personne de dispo sur le secteur <br />\r\n','-2',10216,20),(10219,'1',4135,0,3,1,'2009-03-06 17:07:00',0,'relancer si jamais ... <br />\r\nnon toujours personne abandon prospect<br />\r\n','-2',10216,20),(10333,'1',3439,915,4,0,'2009-02-26 09:06:00',0,'modifie contrat plus que deux heures fdm prevenu ','',0,10),(10221,'1',2929,0,7,1,'2009-02-26 13:53:00',0,'nous précise que sa colocataire nous avait envoyé l\'autorisation de prélèvement.<br />\r\nNous le renvoyons avec la facture de ce mois ci','-2',10064,20),(10222,'1',3656,0,1,1,'2009-02-24 14:08:00',0,'non a trouvé quelqu\'un de son côté finalement .<br />\r\nOk pour avoir nous envoei le règlement dès que possible<br />\r\n<br />\r\n','-2',7880,20),(10244,'1',4138,0,9,0,'2009-02-24 11:49:00',0,'','',0,19),(10245,'1',1108,0,5,0,'2009-02-24 11:51:00',0,'facturation des 5H de prestation <br />\r\n','',0,20),(10224,'1',0,994,4,0,'2009-02-23 17:47:00',0,'veut décaler presta vendredi <br />\r\n','',0,20),(10225,'1',0,994,4,1,'2009-02-23 17:47:00',0,'contactera bascans directement <br />\r\n','-2',10224,20),(10227,'1',1000,253,4,0,'2009-02-23 17:48:00',0,'La cliente n\'est pas contente des prestations de Mme MASURAIS, elle fait de moins en moins bien son travail.Elle est obligée de repasser derrière elle. (elle n\'aspire pas le tapis, l\'escalier n\'est pas fait).<br />\r\nSalariée prend très mal les remarques qu\'on lui fait à propos de son travail.(la dernière fois elle avait téléphoné à la cliente pour se plaindre de ses remarques)<br />\r\n<br />\r\nSoit elle garde Mme MASURAIS 3h tous les 15j<br />\r\nsoit elle reste sur 2h par semaine mais elle change de salariée.','',0,14),(10562,'1',0,1061,4,0,'2009-03-02 18:03:00',0,'dutreuil décalé et presta formateur ce vendredi <br />\r\n','',0,20),(10229,'0',3937,955,1,0,'2009-02-23 08:34:00',0,'presta : ok','',0,12),(10230,'1',2263,864,4,0,'2009-02-24 09:01:00',0,'Mess laisser pour prevenir clt presta avancée a 12h 12h15','',0,10),(10231,'1',2406,864,4,0,'2009-02-24 09:02:00',0,'presta decalée a mercredi apres midi de 15h30 17h30','',0,10),(10232,'0',595,928,4,0,'2009-02-24 09:31:00',0,'Presta du 24.02 reporté au 25.02 suite pblm chute de la fille de MME AZZOUZI','',0,9),(10233,'0',708,928,4,0,'2009-02-24 09:46:00',0,'Mail ce jour au client afin de s\'organiser pour la remise de ses clés suite arrêt définitif des presta ce jeudi 26.02.09','',0,9),(10439,'1',2573,384,4,0,'2009-03-02 09:27:00',0,'appel pour prevenie de l\'absence de l\'interv laisser msg le 02/03/09.','',0,10),(10440,'1',1312,0,4,0,'2009-03-02 09:46:00',0,'Annulation des prestation du 05 et 12/03','',0,10),(10321,'1',2602,482,4,0,'2009-02-25 17:36:00',0,'Mme TALEB s\'est présenté ce jour, 25.02.09, chez le client : Absent et pas d\'annulation de sa part.<br />\r\nle client a eu des soucis et a oublié d\'annuler ; on ne le facture pas ; reprise des presta le 04.03 une fois sur 2','',0,9),(10475,'1',843,0,1,0,'2009-03-09 12:21:00',0,'POINT QUALITE EFFECTUE : CLIENT SATISFAIT','',0,9),(10235,'1',4114,905,1,1,'2009-02-25 13:00:00',0,'','-2',10234,20),(10236,'1',2543,0,4,0,'2009-02-24 10:21:00',0,'bouger les horaires des prestations du mercredi / vendredi <br />\r\n','',0,20),(10237,'1',2543,0,4,4,'2009-02-24 10:24:00',0,'','-2',10236,20),(10238,'1',2543,0,4,4,'2009-02-26 16:57:00',0,'','-2',10236,20),(10241,'1',2811,0,4,1,'2009-02-26 16:30:00',0,'ok a compris que le délai était trop court pour annuler <br />\r\n','-2',10239,20),(10242,'0',3932,997,4,0,'2009-02-24 10:56:00',0,'Envoi ce jour du carnet de liaison','',0,9),(10243,'0',1580,561,5,0,'2009-02-24 11:22:00',0,'78,20 € de remboursement pour brosse aspirateur cassée (LANCASTRE)','',0,12),(10246,'1',1108,0,5,1,'2009-02-24 11:00:00',0,'s\'excuse ne savait pas qu\'il fallait procéder de cette manière. Promet que si jamais elle nous contactera mais ne veut pas être facturé de cette prestataion (se re excuse ...). Ok geste commercial XP ne facturons pas ...<br />\r\n<br />\r\nSInon prob avec david veut changer d\'inter. Repassage un peu mieux mais le ménage non. Ne nettoie pas partout (pas les poussières, ne fait jamais les vitres. Ne s\'organise pas sur la prestation, ne fait jamais une pièce a fond. calcaire ds la salle de bain ... traces) NON pas bien pour elle si ne constate pas de changement veut un changement d\'intervenante.<br />\r\nOk prenons en compte ses remarques et le tenons informé ^pour la suite.<br />\r\n<br />\r\nConfirme que pour david elle lui avaot dit que celle ci avait un rdv chez le vétérinaire et qu\'elle devait donc se libérer plus tôt<br />\r\n','-2',10245,20),(10247,'1',1108,0,5,1,'2009-02-27 13:57:00',0,'Ok avoir éditer pour les 5 h de prestations.<br />\r\nSinon pour david celle ci a pris conscience qu\'il fallait qu\'elle s\'améliore sur la prestation et va se donner à fond sur la prestation de demain matin (choses plus a fond, vitre, interrupteur et poignée de porte, intérieur des placards ...)','-2',10245,20),(10255,'1',2061,0,4,0,'2009-02-24 13:39:00',0,'gimenez retard sur prestation<br />\r\n','',0,20),(10266,'0',2644,1001,4,0,'2009-02-24 16:34:00',0,'Mess laisser le 24/02 pour remplacement Mme hoareau 27/02 rapel si probleme','',0,10),(10267,'1',3183,843,4,0,'2009-02-24 16:45:00',0,'clt prevenu 24/02/09 absence intervenante du 26/02 veut remplacement ','',0,10),(10250,'0',4139,0,4,0,'2009-02-24 12:15:00',0,'Rdz-vs client le 25.02.09 à 17h.','',0,9),(10252,'0',3608,997,4,0,'2009-02-24 12:33:00',0,'24.02.09 : Envoi d\'un mail à MME GAMBIER pour lui informer de ces nouveaux clients et faire 1 point avec elle sur les journées d\'intervention faisable pour elle chez CAYZERGUES et ARIAS','',0,9),(10292,'1',0,1063,7,1,'2009-02-25 13:36:09',0,'Vérification des références','-2',0,2),(10293,'1',0,1063,7,1,'2009-02-25 15:00:00',1,'','-2',10292,2),(10657,'1',1108,0,5,1,'2009-03-06 17:25:00',0,'Mari Mme Laurent au téléphone. L\'info est validé de son côté pour la prestation de Mme DAVID demain.','-2',10245,20),(10773,'1',3318,0,3,0,'2009-03-09 11:03:00',0,'3H de prestation ','',0,20),(10258,'0',0,421,4,0,'2009-02-24 13:51:00',0,'Elle est en arrêt jusqu\'au 8 mars inclus à cause de sa jambe.','',0,14),(10259,'0',1786,0,4,0,'2009-02-24 13:53:00',0,'Message sur fixe pour prévenir arrêt Mme PEAN jusqu\'au 8/03/09','',0,14),(10260,'1',3509,0,4,0,'2009-02-24 14:13:00',0,'prestation du 05/03 décaler plus tôt au mardi <br />\r\n','',0,20),(10261,'1',3509,0,4,4,'2009-02-24 14:14:00',0,'','-2',10260,20),(10262,'1',3509,0,4,1,'2009-02-25 14:14:00',0,'il est ok cela ne lui pose aucun prob de décaler la prestation. Ok pour le mardi AM <br />\r\n','-2',10260,20),(14817,'1',2308,454,4,0,'2009-06-08 11:25:00',0,'ok clt remplacement pour merc 10/06 9h 13h','',0,10),(14818,'0',4262,1051,7,0,'2009-06-12 12:00:00',0,'','-2',0,21),(10264,'0',0,1062,7,1,'2009-02-24 15:36:31',0,'Vérification des références','-2',0,10),(10404,'0',2908,796,4,0,'2009-02-26 17:39:00',0,'cliente souhaite changer du mercredi au jeudi AM. changement prendra effet le 12/03/09.<br />\r\nSalariée prendra des congés en avril elle nous envoie la demande','',0,14),(10268,'1',3260,0,5,1,'2009-02-24 16:46:00',0,'Repassage : 1 manche de pull pas repassée, vêtements encore froissés, la cliente est obligée de refaire le L après le passage de mme Omar.<br />\r\nMénage : pbs de finitions (lit pas bordé, oreillers pas remis, ...)<br />\r\nIntervenante très agréable mais manque de concentration (écoute de la musique en travaillant, passe son tps au tel)','-2',3991,2),(14459,'0',2407,915,4,0,'2009-05-29 09:38:00',0,'mess laisser pour absence tall DU 29/05/09. ','',0,10),(10269,'0',2272,0,4,0,'2009-02-24 16:55:00',0,'la cliente annule le 25.02 et décale la presta au 04.03 et j\'annule celle du 18 car un remplacement est prévu avec Paulet ; si Paulet refuse le remplacement, rappleler moons pour lui proposer la presta du 18 au lieu de celle du 25.03<br />\r\n16.03.09: J\'ai eut la cliente qui n\'est interessée car elle est à l\'étranger. Reprise le 25.03.09','',0,9),(10271,'1',725,253,1,0,'2009-02-24 17:16:00',0,'La cliente n\'est pas satisfaite des prestations, la salariée ne bouge pas les meubles, elle les contournent. Elle ne fait pas les poussières si elle a du temps, elle ne nettoie pas la hotte, la sdb n\'est pas faite à fond...<br />\r\n','',0,14),(10272,'0',725,0,4,0,'2008-10-05 17:17:00',0,'cliente a un chat et un petit chien','',0,14),(10273,'1',3897,0,4,0,'2009-02-24 17:39:00',0,'Msg le 24 à 17h 40 pas de prestaa merc matin','',0,10),(10274,'1',0,789,4,1,'2009-02-25 17:45:00',0,'clés client dutreuil ???????? <br />\r\nelle devait passer les déposer ds la bal','-2',9793,20),(10275,'0',0,926,7,0,'2009-02-25 10:29:00',0,'Chez Mr Laigle Patrick<br />\r\n3 rue Saint Jean Deschamps<br />\r\n50320 GRANDVILLE','',0,26),(10276,'1',2595,472,4,0,'2009-02-25 10:34:00',0,'presta de mardi decalée definitivement le mercredi de 9h à 11h. fdm prevenue','',0,10),(10277,'0',3714,507,4,0,'2009-02-25 11:03:00',0,'guilleux ok pour presta de de sousa 26/02/09 à 14h ','',0,10),(10278,'1',3581,0,4,0,'2009-02-25 11:13:00',0,'ajout d\'une heure demain <br />\r\n<br />\r\n','',0,20),(10279,'1',3581,0,4,1,'2009-02-25 11:14:00',0,'rolland ne peut pas donc 9h 13h donc ok pour 8h 12h de son côté <br />\r\n','-2',10278,20),(10280,'1',0,1030,4,0,'2009-02-25 11:17:00',0,'demain prestation de 8H à 12H chez Pongiluppi<br />\r\n','',0,20),(10281,'1',4142,0,3,0,'2009-02-25 11:22:00',0,'4 à 5H de prestation<br />\r\n','',0,20),(10282,'1',4142,0,3,1,'2009-02-25 11:22:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris <br />\r\n','-2',10281,20),(10283,'1',4142,0,3,3,'2009-03-02 14:30:00',0,'rdv annulé car la cliente est malade (gasto entérite) <br />\r\nrecontacter d\'ici mercredi pour reconvenir d\'un rdv en fin de semaine <br />\r\n <br />\r\n','-2',10281,20),(10284,'1',4142,0,3,1,'2009-03-04 11:59:00',0,'reconvenir d\'un rdv ...<br />\r\nOk rdv fixé au 09/03 à 14H<br />\r\n','-2',10281,20),(10285,'1',4143,0,3,0,'2009-02-25 11:27:00',0,'2H par semaine<br />\r\n','',0,20),(10286,'1',4143,0,3,4,'2009-02-25 11:27:00',0,'','-2',10285,20),(10287,'1',4143,0,3,1,'2009-02-26 11:27:00',0,'Ok brief commercial<br />\r\nOk rdv commercial pris <br />\r\n','-2',10285,20),(10288,'1',2547,453,4,0,'2009-02-25 11:28:00',0,'clt annul presta du 27/02 fdm prevenue','',0,10),(10289,'1',3816,0,4,0,'2009-02-25 11:36:00',0,'venir plus tôt cet après midi<br />\r\n','',0,20),(10290,'1',0,812,4,0,'2009-02-25 11:37:00',0,'plus tôt chez geli, elle est ok','',0,20),(10652,'1',4182,0,3,0,'2009-03-04 17:08:00',0,'','',0,20),(10653,'1',4182,0,3,4,'2009-03-04 17:08:00',0,'','-2',10652,20),(10298,'1',3183,359,4,0,'2009-02-25 14:27:00',0,'remplamecement de almeida avec Mme durand doit rappeler pour confirmer et les clefs?','',0,10),(10299,'1',2340,595,4,0,'2009-02-25 14:33:00',0,'Mme MERZI reprend son travail le 25.02.09. Or M. JUILLARD aurait souhaité disposer de 2h de ménage cette semaine . Or vendredi pas possible avec MME MERZI. Je lui ai proposé qu\'elle intervienne ce mardi 3.03.09 pdt 2h au lieu d\'1h.<br />\r\nJ\'atd réponse de sa part pour informer MME MERZI<br />\r\n25.02.09: Le client vient de faire part qu\'il n\'avait pas besoin qu\'elle intervienne 1h de + ce mardi 3.03.02. Car l\'aide-ménagère remplaçante avait bien avancé dans le travail.<br />\r\nIle en a été content','',0,9),(10302,'1',2100,1020,4,0,'2009-02-25 16:08:00',0,'Intervention de céline JEAN PRIVAT le lundi de 9h15 à 12h15','',0,14),(10437,'1',2022,0,4,0,'2009-03-02 09:00:00',0,'absence brisoux le 02/03 ok','',0,10),(10306,'1',4148,0,3,0,'2009-02-25 16:34:00',0,'2H de prestation par semaine<br />\r\n','',0,20),(10307,'1',4148,0,3,1,'2009-02-25 16:35:00',0,'pour sa fille.<br />\r\nElle a pris le N° de l\'agence et nous contactera directement<br />\r\nBrief commercial Ok Pas de rdv ','-2',10306,20),(10308,'1',4148,0,3,1,'2009-03-02 17:43:00',0,'non s\'embrouille. Au final sa fille a contacté un de nos concurrents avec qui elle s\'est engagé (asso)<br />\r\n','-2',10306,20),(10309,'0',2405,619,4,0,'2009-02-25 16:41:00',0,'Client nous a contacté ce jour pour nous dire que Mme COLLEAUX a fait 1h en plus à la demande du client','',0,14),(10310,'1',0,1028,4,0,'2009-02-25 16:54:00',0,'faire le point <br />\r\n','',0,20),(14789,'1',4487,0,1,1,'2009-06-08 16:30:00',1,'Faire le point avec la cliente suite au msg reçu le 05/06','-2',14788,2),(10312,'1',3878,0,4,0,'2009-02-25 17:05:00',0,'insatisfaite prestation <br />\r\n','',0,20),(10313,'1',3878,0,4,1,'2009-02-25 17:05:00',0,'moins bien faite que les autres fois. De moins bonne qualité.<br />\r\n<br />\r\n','-1',10312,20),(10314,'0',0,237,4,0,'2009-02-25 17:06:00',0,'Elle n\'a pas pu pointé ce jour (25/02/09) ni lundi AM ','',0,14),(10315,'1',3878,0,4,1,'2009-02-25 17:11:00',0,'nous prenons en compte ses remarques et avons convenu d\'une formation pour vermoere pour améliorer la qualité de ses prestations pour la suite.<br />\r\n<br />\r\n','-2',10312,20),(10316,'1',0,1028,4,1,'2009-02-25 17:12:00',0,'ne comprend pas a eu l\'impression de faire comme d\'habitude.<br />\r\nFormation programmé<br />\r\n','-2',10310,20),(10317,'1',0,877,7,0,'2009-02-25 17:13:00',0,'prestation calé lundi AM de 13H à 14H30<br />\r\n','',0,20),(10318,'1',0,877,7,1,'2009-02-25 17:18:00',0,'ok c\'est bon pour elle<br />\r\n','-2',10317,20),(10319,'1',2754,384,4,0,'2009-02-25 17:18:00',0,'MESS LAISSER pour remplacemnt de presta jeudi 26/02/09 de 12h30 à 15h30 au lieu de vendredi 27/09. doit rappeler','',0,10),(10320,'0',4074,0,3,1,'2009-02-26 15:53:00',0,'en a parlé avec son mari mais n\'a pas encore pris sa décision. Nous tient informé. Ok si rien fin de semaine prochaine retenter<br />\r\n','-2',9714,20),(10323,'1',3841,0,3,1,'2009-03-25 15:06:00',0,'non a du changer de projet le service ménager n\'est plus dans ses priorités.<br />\r\nClôturer la demande<br />\r\n','-2',7430,20),(10354,'1',3717,0,5,1,'2009-02-26 11:25:00',0,'Reprise des presta le 06/03 avec mme About ','-2',10183,2),(14786,'1',4482,0,1,0,'2009-06-05 11:04:00',0,'','',0,2),(14787,'1',4482,0,1,1,'2009-06-10 11:04:00',1,'','-2',14786,2),(14788,'1',4487,0,1,0,'2009-06-07 19:03:00',0,'','',0,2),(10330,'1',1150,282,4,0,'2009-02-26 08:54:00',0,'annul presta du 9/03 et 12/03 fdm prevenue','',0,10),(10331,'0',3015,992,4,0,'2009-02-26 09:02:00',0,'Appel ce jour de Mme MOUREAU me faisant part que son aide ménagère reprennait son travail le 16.03.09. Donc dernière presta de Mme LARA le 10.03.09. La cliente était ravie des presta de Mme LARA : bonne prise d\'initiative, bon relationnel, travail efficace. La cliente nous a recommandé autour d\'elle.<br />\r\n27.02.09: Mme LARA informée de l\'arrêt','',0,9),(10857,'0',4100,997,4,0,'2009-03-10 09:33:00',0,'Hier j\'ai laissé 1 mess rpdr à la cliente suite AM de Mme GAMBIER. Je lui avais proposé éventuellement 1 remplacement avec quelqun vendredi (Mme ABBA). Voir si elle nous a rappelées','',0,9),(10334,'0',2869,212,4,0,'2009-02-26 09:19:00',0,'presta du 2/03 annulé mess laisser le 26/02 à 9h20 à fdm','',0,10),(10335,'1',1038,660,4,0,'2009-02-26 09:58:00',0,'clt prevenu du retard de Mme aya du 26/02 a cause brisedoux ','',0,10),(10336,'1',2067,453,4,0,'2009-02-26 10:02:00',0,'annul presta du 2/03 fdm prevenue','',0,10),(10337,'1',3443,701,4,0,'2009-02-26 10:11:00',0,'MMe GALTIER a opsé 1 jour de CP le 2.03.09.<br />\r\nMess Rpdr Mme VINCENT MICHELIN pour lui dire CP le2.03.09 et lui proposer 1 remplaçante car MME GALTIER n\'a pas de dispo. <br />\r\n2.03.09: La cliente n a pas donné de suite à mon mess.','',0,9),(10339,'0',3184,497,4,0,'2009-02-26 10:14:00',0,'Le client est venu sur St Gely afin de payer sa facture de janvier en espèce et à régler par avance celle du mois de février par chèque.<br />\r\nj\'ai fait le point avec le client car annule ses presta tous les 15 jours depuis 2 mois. Le client me confirme qu\'il souhaite des presta tous les 15 jours à compter de ce jour.','',0,9),(10340,'1',0,789,4,4,'2009-02-26 10:15:00',0,'','-2',9793,20),(10421,'1',4156,0,4,0,'2009-02-27 13:20:00',0,'OK pour Rsamedi 28 à 14h pour début lundi 02 mars','',0,10),(10342,'1',0,789,4,1,'2009-02-26 15:00:00',0,'CLES DUTREUIL !!! <br />\r\nok elle nous a bien remise la clé','-2',9793,20),(10343,'1',3716,0,3,1,'2009-03-05 10:29:00',0,'le numéro n\'est plus attribué ... abandonner<br />\r\n','-2',6107,20),(10344,'1',3999,0,3,1,'2009-03-16 13:29:00',0,'','-2',9133,20),(10345,'1',4030,0,3,1,'2009-03-02 17:56:00',0,'Non elle n\'était pas intéressé finalement.<br />\r\nSi elle a besoin un jour elle nous recontactera<br />\r\n','-2',9448,20),(10346,'1',4097,0,3,1,'2009-03-02 16:00:00',0,'quelqu\'un de disponible pour démarrer les prestations? <br />\r\nDe notre côté nous avosn personne. Voir si jamais Gomez accepterait 2H de prestations le vendredi à fontenilles<br />\r\n','-2',9876,20),(10347,'1',4104,0,9,1,'2009-02-26 11:14:00',0,'Mise en place, proposition mme About : mardi et jeudi 9h-12h.<br />\r\nA déjà une femme de ménage donc attendre qu\'elle fasse le nécessaire pour la virer. N\'avait rien retenu du passage de Benoit. Nous recontacte','-2',10199,2),(10348,'0',0,956,7,0,'2009-02-26 11:16:00',0,'25/02 : évaluation lors de la presta HAVY suite à la demande d\'arrêt des clients LECLAIRE et RICHARD.<br />\r\n26/02 : courrier pour rappeler certains points à améliorer.','',0,12),(33180,'0',2045,0,6,0,'2010-09-09 11:01:00',0,'BASE 31/09/2010:<br />\r\n<br />\r\n01/11/2010 : férié = -4h<br />\r\n08/11/2010 : ALNNUL sal abst (pb voiture) = -4h','',0,12),(10350,'1',4111,0,9,4,'2009-02-25 18:13:00',0,'Msg laissé sur port cliente pour mise en place des presta. Proposition mme About : lundi 14h-16h30 et jeudi 9h30-11h30','-2',10198,2),(10351,'1',4111,0,9,1,'2009-02-27 11:00:00',1,'','-2',10198,2),(10356,'0',0,955,5,0,'2009-02-20 11:27:00',0,'Client ROUSSEL<br />\r\n20/02/09 : pb de qualité.<br />\r\n25/02/09 : mail de la cliente<br />\r\n26/02/09 : courrier à intervenante','',0,12),(10358,'1',4096,0,9,1,'2009-02-26 11:48:00',0,'Mise en place OK mme About vend 15h-17h à partir du 06/03. La cliente nous envoie sa clé de BL ce jour','-2',10200,2),(10359,'1',2417,0,7,4,'2009-03-02 18:05:00',0,'point facturation + suivi izak <br />\r\n<br />\r\n','-2',10044,20),(10360,'1',3367,0,7,1,'2009-03-02 11:59:00',0,'ok','-2',10054,20),(10361,'0',4100,997,4,0,'2009-02-26 11:57:00',0,'J\'avais laissé 1 mess à Mme CEJA ARIAS hier pour lui proposer le lundi apm. La cliente m\'a laissé 1 mess me faisant part que cela ne lui convenait pas (elle a un cour d\'espagnol), ni le mercredi non plus.<br />\r\nJ\'ai envoyé 1 mail à Mme GAMBIER afin de savoir si elle aurait un créneau horaire ou non pour cette cliente. Je lui ai dit que nous pourrions comprendre son désaccord car son planning commence à être bien rempli. Je demandai de nous répondre soit par @, soit par tel.<br />\r\nPresta le mardi de 16h à 18h pour le mois de mars, puis le mrecredi apm à partir du mois d\'avril.','',0,9),(10362,'1',0,877,7,1,'2009-02-27 12:00:00',1,'','-2',9990,20),(10364,'1',0,877,7,1,'2009-03-03 12:01:00',1,'','-2',9990,20),(10568,'1',3350,0,1,4,'2009-03-05 14:53:00',0,'Hernandez pour convenir d\'un lieu pour le rdv car celui-ci n\'a toujours pas été fixé<br />\r\n','-2',6164,20),(10366,'1',3781,0,4,1,'2009-03-02 12:10:00',0,'planning sabri ok c\'est validé de notre côté<br />\r\n<br />\r\n','-2',10180,20),(10367,'1',1177,0,1,1,'2009-02-26 15:55:00',0,'ok ca tient toujours pr semaine prochaine ','-2',8459,20),(10368,'0',0,104,4,0,'2009-02-26 12:13:00',0,'Suite formation du 17.03.09 j\'ai informé Mme HMAMOU. Or le mardi elle travaille ailleurs.<br />\r\nJe dois la rappeler lundi pour faire le point avec elle. ','',0,9),(15174,'1',2365,0,1,0,'2009-06-12 17:17:00',0,'Dernière presta aujourd\'hui. La cliente avait choisi de passer par une société car elle avait un enft en bas âge, maintenant qu\'il est plus gd elle va s\'occuper des tâches ménagères','',0,2),(15175,'1',3004,0,4,0,'2009-06-12 17:17:00',0,'aura besoin d\'un grand nettoyage type état des lieux pour un appartement remis à neuf de 70m² au mois de juillet <br />\r\n','',0,20),(10371,'1',3350,0,1,4,'2009-03-02 12:17:00',0,'','-2',6164,20),(10372,'1',3350,0,1,4,'2009-02-26 12:18:00',0,'','-2',6164,20),(10399,'1',1640,0,4,0,'2009-02-26 16:41:00',0,'mme dufay remplacera mme mhammedi à partir du mercredi 04.03 jusqu\'à nouvel ordre de la cliente (la presta du mercredi reste provisoire) : je préviens les intervenantes','',0,9),(10400,'1',2543,0,4,1,'2009-03-03 16:58:00',0,'elle est ok pour les horaires<br />\r\n','-2',10236,20),(10401,'1',0,728,4,0,'2009-02-26 17:12:00',0,'valider les disponibilités<br />\r\nsabri OU vermoere<br />\r\n','',0,20),(10402,'1',0,728,4,1,'2009-02-26 17:13:00',0,'pas le mercredi am si possible sinon ok pour reste<br />\r\n','-2',10401,20),(10375,'1',1633,0,1,0,'2009-02-26 13:21:00',0,'Bonjour, <br />\r\n <br />\r\nvoici notre nouveau numéro de téléphone :02 72 01 99 14 . c\'est donc avec celui là que Madame BATARD pointera désormais.<br />\r\n <br />\r\nmeilleures salutations<br />\r\n <br />\r\nLucie DESFOURNEAUX<br />\r\n','',0,14),(10376,'1',0,1061,4,0,'2009-02-26 13:52:00',0,'souci avec beaudoin retard cliente<br />\r\n<br />\r\n','',0,20),(10377,'1',0,1061,4,1,'2009-02-26 13:53:00',0,'pointage entrée à 13h30 au lieu de 30 H valider demain pour remise clés<br />\r\n','-2',10376,20),(10378,'1',2929,0,7,4,'2009-03-04 17:36:00',0,'','-2',10064,20),(10379,'1',3033,0,3,4,'2009-06-16 16:26:00',0,'','-2',576,20),(10380,'1',3755,0,3,4,'2009-03-04 15:30:00',0,'','-2',6483,20),(10381,'1',3164,0,3,1,'2009-02-26 17:19:00',0,'décaler verley au mercredi Après midi (normalement ok) et mettre la prestation de la salvetat le mardi matin de 9H à 12H pour la première prestation le 10/03','-2',1325,20),(10382,'0',3784,988,4,0,'2009-02-26 15:13:00',0,'exceptionnellement remplacment samedi matin. pour semaine 23/02','',0,10),(10383,'1',3100,0,3,4,'2009-03-04 17:30:00',0,'','-2',644,20),(10384,'1',2931,0,3,1,'2009-02-27 15:21:00',0,'non en veut pas a déjà quelqu\'un<br />\r\n','-2',564,20),(10385,'0',1650,0,4,0,'2009-02-26 15:26:00',0,'Elle nous recontacte dés qu\'elle veut mettre ne place des prestations tous les 15j 2h','',0,14),(10702,'1',4105,0,1,1,'2009-03-11 17:19:00',0,'Bien passé 1ere prestation<br />\r\nIntervenante très efficade tout est ok<br />\r\n','1',10701,20),(10387,'1',3751,853,4,0,'2009-02-26 15:33:00',0,'clt annul presta du 9 mars fdm prevenue','',0,10),(10388,'1',3043,0,1,1,'2009-03-17 18:10:00',0,'injonction de payer <br />\r\ndemande de conciliation','-2',2638,20),(10420,'0',4158,995,4,0,'2009-02-27 12:50:00',0,'ANNUL PRESTA DU 13/04/09 ATTENTION PREVENIR LA FDM','',0,10),(10392,'1',4143,0,3,3,'2009-03-02 10:00:00',0,'Veut 2H de service ménager, entretien courant (sols poussières) rangement.<br />\r\nDe préférence fin de semaine Jeudi ou vendredi. Pas de plage horaires.<br />\r\nPrésent au début (congés maternité) <br />\r\nRecontacter fin de semaine car celle ci doit voir des concurrents(doit faire son choix)<br />\r\n<br />\r\n','-2',10285,20),(10438,'1',3275,0,4,0,'2009-03-02 09:20:00',0,'appel le 02/03 pour arrêt Fdm ne souhaite pas de remplacement veut faire son repassage','',0,10),(10394,'1',4143,0,3,1,'2009-03-04 11:53:00',0,'Elle est occupé pour le moment la recontacter plus tard.<br />\r\n','-2',10285,20),(10395,'0',4074,0,3,1,'2009-03-04 17:14:00',0,'n\'est pas sur de sa décision se demandait pourquoi le tarif était aussi élevéet comment nous rémunérions les intervenantes. Base forfaitaire? Des charges importantes? Beaucoup de questions à ce niveau. Pour tenter de lui répondre on lui Explique que le coût est élevé car nous avons des charges car nous employons les intervenantes en CDI. Ok <br />\r\n <br />\r\n','-2',9714,20),(10396,'1',1177,0,1,1,'2009-02-27 15:57:00',0,'ok elle est ok également de son côté <br />\r\n','-2',8459,20),(10398,'0',0,217,4,0,'2009-02-26 16:20:00',0,'Elle a pointé en retard chez PAULY car le client était en ligne ce jour le 26/02/09','',0,14),(10403,'1',3164,0,3,1,'2009-03-02 17:20:00',0,'c\'est bon pour nous pour le 10 mars sur la base horaire qu\'elle a demandé <br />\r\n<br />\r\n','-2',1325,20),(10405,'1',0,898,4,0,'2009-02-26 17:49:00',0,'le 26/02/09<br />\r\nbonjour ,<br />\r\njuste pour vous prévenir que je suis arrivée très en retard ce matin (env 9h10 au lieu de 8h30) tout le secteur était bouché : j\'ai mis 3/4 d\'heure pour faire Couëron-Orvault suite à apparemment une manif au niveau de l\'hôpital nord<br />\r\nle pointage a bien été fait (j\'ai tout de même fait mes 3h et j\'ai enchainé)<br />\r\nbonne fin de semaine, bien cordialement,<br />\r\nDelphine<br />\r\n','',0,14),(10406,'0',1762,0,1,0,'2009-02-26 18:59:00',0,'le client résilie son contrat pour raisons personnelles sinon satisfait du travail de l\'intevenante','',0,9),(10412,'1',1951,864,4,0,'2009-02-27 10:54:00',0,'desire une heure de plus le 27/02/09 au taux 12euros periode vacances ','',0,10),(10415,'0',2407,915,4,0,'2009-02-27 11:37:00',0,'TALL part tout letemps 10 min avant Mme deberque est au courant c\'est pour pas rater le bus.<br />\r\n','',0,10),(10416,'0',4155,0,4,0,'2009-02-27 11:50:00',0,'Rdz-vs commerciale le 12.03 0 14H <br />\r\nMise en place le 17.03.09 matin de Mme NAVET;<br />\r\n17.03.09 : La cliente nous a appelé pour nous informer que MME NAVET ne s\'était pas présentée seule chez elle.<br />\r\nj\'ai essayé de joindre Mme NAVET mais chaque fois cela a coupé. Je lui ai laissé 1 mess sur son rpdr. J\'avais également essayé de la joindre à son dom. sans succès<br />\r\n18.03.09: Mme Navet a perdu sa soeur hier, d\'où son silence. Elle nous a fait part qu\'elle souhaitait démissionner pour retourner dans sa région. Clte informée.<br />\r\nJe dois la recontacter fin de semaine pour l\'informer de notre recrutement.','',0,9),(10418,'0',1988,438,4,0,'2009-02-27 12:00:00',0,'Je viens d\'appeler la cliente afin de lui demander si exceptionnellement Mme CAPLET pouvait intervenir le vendredi 6.03 matin au lieu du jeudi 05.03 afin de nous dépanner (cf demande de MME THEBAULT pour le déménagement).<br />\r\nClte ok pour le 6.03 à 10h. Mail Caplet','',0,9),(10534,'0',0,682,4,0,'2009-03-02 16:18:00',0,'Vacances du 18/07/09 au 25/07/09<br />\r\nprévenir ses clients<br />\r\nvacances du 2/08 au 16 aout','',0,14),(10422,'1',2718,678,4,0,'2009-02-27 13:39:00',0,'mess laisser clte à 13h30 pour absence fdm du 27/02/09 ','',0,10),(10423,'0',3953,0,1,0,'2009-02-27 14:30:00',0,'27-02-2009 : cliente demande un changement d\'intervenante, pas contente de Nono -','',0,21),(10424,'1',2184,456,4,0,'2009-02-27 14:51:00',0,'fdm rendez vous le 3/03/09 donc presta decalée au 2/03 à 13h.<br />\r\nclt ok','',0,10),(10425,'1',4159,0,3,0,'2009-02-27 14:52:00',0,'','',0,20),(10426,'1',4159,0,3,1,'2009-02-27 14:52:00',0,'non personne de dispo sur sa commune.<br />\r\nRetenter si jamais ...','-2',10425,20),(15413,'1',0,877,7,0,'2009-06-10 09:00:00',0,'','-2',0,20),(10428,'1',0,877,4,0,'2009-02-27 15:24:00',0,'Annulation prestation begue + report semaine prochaine','',0,20),(10429,'1',0,877,4,1,'2009-02-27 15:00:00',0,'Suite prob de santé ne peut pas faire la prestation de begue cette semaine. Ne pourra pas non plus lundi matin elle la reporte à mardi après midi ','-2',10428,20),(10430,'1',3727,0,4,0,'2009-02-27 15:32:00',0,'prestation de cette semaine annulé + report mardi aprèm <br />\r\n','',0,20),(10431,'1',3727,0,4,1,'2009-02-27 15:33:00',0,'ok presta annulé cette semaine.<br />\r\nSemaine prochaine report de la presta de lundi matin à mardi après midi <br />\r\n','-2',10430,20),(23454,'1',4160,0,1,0,'2010-01-15 15:28:00',0,'Appel de la cliente car s\'inquiète de ne pas voir sur les factures le numéro de sécurité sociale de la salariée, demande si elle est vraiment déclarée. Je l\'ai rassuré sur ce point, m\'a dit qu\'elle était satisfaite de Joana, travaille bien et est très discrète.','',0,26),(10433,'0',4072,0,1,0,'2009-02-27 16:24:00',0,'27-02-2009 : client satisfait','',0,21),(10434,'1',3190,842,4,0,'2009-02-27 16:40:00',0,'deux heures de plus 3/03/09 a la demande du clt.','',0,10),(10435,'1',1442,0,4,0,'2009-02-27 17:36:00',0,'Le client voudrait savoir si exceptionnelement mme garrouma pourrait venir jeudi au lieu de mercredi car a des travaux chez lui ; voir avec mme desprets si ok de permuter et confirmer au client ; si pas possible, il maintient qd même la presta<br />\r\n3.03.09:Mess Rpdr client pour lui informer que la permutation ne sera pas faisable. Mme DESPRETS était ok sur le principe , mais les horaires de mercredi ne lui convenaient pas. Donc maitient de la presta ainsi.','',0,9),(10442,'1',2985,728,1,1,'2009-03-03 13:00:00',0,'ok <br />\r\n','-2',10441,20),(10444,'0',3979,1051,7,0,'2009-03-03 17:30:00',0,'','-2',0,21),(30737,'0',0,1483,7,1,'2010-06-15 15:00:00',1,'','-2',30736,30),(10446,'1',1240,204,4,0,'2009-03-02 10:30:00',0,'Annule le 18 mars.<br />\r\nPrévenu Mme Le Brasidec','',0,14),(31293,'1',6416,0,9,0,'2010-07-02 17:49:00',0,'2H REPASSAGE EN DS H INDIF<br />\r\n4H MENAGE EN FDS A 8H30','',0,2),(31294,'1',6416,0,9,5,'2010-07-02 17:50:00',0,'Bonjour Madame Buisson Raout, <br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour. <br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n <br />\r\nSont-elles toujours celles-ci? <br />\r\n<br />\r\n- Début de semaine, 2h, horaire indifférent<br />\r\n<br />\r\n- Fin de semaine, 4h, le matin dès 8h30<br />\r\n <br />\r\nDans l\'attente de votre retour, nous restons à votre entière disposition.<br />\r\n <br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n <br />\r\nwww.menage-et-compagnie.com','-2',31293,2),(11691,'0',4307,0,3,1,'2009-03-30 10:21:00',0,'N\'est pas disponible. Le recontacter mercredi n\'importe quel moment de la journée.<br />\r\nOk pris en notre rappel programmée.<br />\r\n','-2',11690,20),(10457,'0',3929,1023,7,0,'2009-03-05 11:30:00',0,'','-2',0,21),(30736,'0',0,1483,7,1,'2010-06-15 18:01:21',0,'Vérification des références','-2',0,30),(10459,'1',1889,453,4,0,'2009-03-02 11:17:00',0,'Clt appeler le 02/03/09 pour annuler la presta du 16/03/09. modification faite sur planning à ce jour.','',0,10),(10460,'1',2642,915,4,0,'2009-03-02 11:22:00',0,'mail clt pour annul presta du 04/03/09 interv prévenue.','',0,10),(10461,'1',2573,384,4,0,'2009-03-02 11:30:00',0,'Mail du 02/03/09 clt annul presta du 09/03 et du 13/03 interv prévenue.','',0,10),(10462,'1',1959,472,4,0,'2009-03-02 11:37:00',0,'le 02/03/09 clt prévenu de l\'abs de l\'interv. pas de remplacement à prévoir.','',0,10),(10463,'1',3516,0,4,0,'2009-03-02 11:41:00',0,'MOKHTARI ABSENTE 02/03 NE SOUHAITE PAS DE REMPLACEMENT CE JOUR','',0,10),(10658,'1',2303,0,4,0,'2009-03-04 17:25:00',0,'Msg absce FDM LE 05/03 possib de remplacement vend','',0,10),(10466,'1',2932,0,4,0,'2009-03-02 11:57:00',0,'suspend les prestations pour 2 semaines<br />\r\n','',0,20),(10467,'1',2932,0,4,1,'2009-03-02 11:57:00',0,'n\'est pas satisfaite de la qualité des prestations de vermoere. Si ne constate pas d\'évolution diminuera à 2H de prestation. Elle veut changer de créneau (passer de 10 à 13H au lieu de 9 à 12H)','-2',10466,20),(10468,'1',0,1065,7,1,'2009-03-02 12:05:46',0,'Vérification des références','-2',0,10),(10469,'1',0,1065,7,1,'2009-03-02 15:00:00',1,'','-2',10468,10),(10470,'1',2932,0,4,4,'2009-03-12 14:08:00',0,'règlement facturation, relance<br />\r\n<br />\r\n','-2',10466,20),(10471,'1',0,1066,7,1,'2009-03-02 12:13:17',0,'Vérification des références','-2',0,10),(10472,'1',0,1066,7,1,'2009-03-02 15:00:00',1,'','-2',10471,10),(16904,'1',1758,678,4,0,'2009-07-30 14:54:00',0,'30/08:client veut intervention aussi la smeaine du 10 et du 17','',0,10),(10811,'1',1654,472,7,0,'2009-03-09 13:00:00',0,'','',0,10),(10477,'0',3387,870,7,0,'2009-03-12 11:30:00',0,'','-2',0,21),(10479,'0',4163,0,1,0,'2009-03-02 12:27:00',0,'RDV REALISE LE 05.03 / ON NE PEUT SATISFAIRE LES EXIGENCES DU CLIENT / 3H FRACTIONNE EN 1 FOIS 1H ET 1 FOIS 2H / UNE PERSONNE DS L ENTREPRISE DEPUIS LONGTEMPS ET UNE TROP QUANTITE DE TRAVAIL DEMANDE ','',0,9),(10481,'0',4164,0,4,0,'2009-03-02 12:33:00',0,'CLT interessé par 3h/sem<br />\r\nfaire un point qualité et vérifier que comme convenu avec la cliente le 19.03 l\'intervenante a fait 2h au lieu de ; après, elle fera 3h<br />\r\non devra changer d\'intervenante (mettre mme gambier) car trop loin de chez levesque (20 km)<br />\r\n25.03.09: Cliente satisfaite du travail de Mlle LEVESQUE.<br />\r\nElle souhaiterait qu\'elle puisse récupérer son absence du 26.03 le 30.03 matin.','',0,9),(10482,'1',2543,0,4,0,'2009-03-02 12:35:00',0,'annulation des prestations du mois d\'avril <br />\r\n','',0,20),(10484,'1',2543,0,4,1,'2009-03-02 12:35:00',0,'sera absente le mois d\'avril donc annule les prestations ud 30/03 au 24/04.<br />\r\nOk pris en compte. Nous allons prévenir Sabri.<br />\r\n','-2',10482,20),(10485,'1',2543,0,4,1,'2009-03-04 17:15:00',0,'sabri est prévenu ok <br />\r\n','-2',10482,20),(10487,'1',4120,0,4,0,'2009-03-02 12:41:00',0,'poir une premiére prestation elle veut 4 h pour faire les vitres','',0,10),(10812,'1',1654,472,7,4,'2009-03-09 13:00:00',0,'Pour faire le point sur la 1ère presta en vue d\'un contrôle ','-2',10811,10),(10490,'1',841,0,4,0,'2009-03-02 12:59:00',0,'annulation presta 12 et 16 mars msg à kante le 02 à 13 h','',0,10),(10491,'1',98,24,5,0,'2009-03-02 12:07:00',0,'','',0,2),(10492,'1',98,24,5,1,'2009-03-02 12:07:00',0,'Cliente pas satisfaite des presta avec mme Sivathas : poussières pas faites ds la chbre de sa fille, cliente obligée d\'appeler lors de chaque presta pour lui dire ce qu\'il y a à faire si reste du tps (aucune initiative), passe bcp de tps au tel pdt la presta.<br />\r\n<br />\r\nEssai avec mme Coulibaly le jeudi 19/03 à 14h (cliente sera présente pour donner des explications)','-2',10491,2),(10493,'1',0,877,7,0,'2009-03-02 13:14:00',0,'attente pour formation vermoere en retard<br />\r\n<br />\r\n','',0,20),(10494,'1',0,877,7,1,'2009-03-02 13:14:00',0,'après vérification vermoere était en retard elle arrivera bien à 13H30 et partira à 15H au lieu de 14H30.<br />\r\nBernardini attend<br />\r\n<br />\r\n','-2',10493,20),(10495,'1',0,905,4,0,'2009-03-02 13:18:00',0,'pas de modif toujours chez laurent pour le moment<br />\r\n','',0,20),(10496,'1',0,905,4,1,'2009-03-02 13:19:00',0,'ok elle a pris note qu\'il n\'y avait pas de modifications de planning pour cette semaine <br />\r\n','-2',10495,20),(20058,'1',3685,1055,4,0,'2009-10-22 11:38:00',0,'22.10: Mme BARA s\'est coincé le dos ajd\'hui. Am=>30.10.<br />\r\nInformer clte - Voir si rplcemnt possible sem. prochaine<br />\r\n23.10: Mess à Mme TIRONI afin de savoir quel jour elle préférerait intervenir chez mme huet : mardi matin puis vidor l\'apm ou jeudi apm aprés tesseidre. Dès rpse de mme tironi appeler mme huet<br />\r\n23.10/ mME tironi OK POUR CETTE CLTE IDEAL 2X2H MARDI + JEUDI<br />\r\nj4AI APPEL2 LA CLTE? ELLE 2TAIT EN CONSULTATION JE LUI ENVOIE 1 MAIL<br />\r\n26.10/ cLTE OK POUR 2X2h/sem. Mardi 11h30/12h pdt 2 h et le jeudi vers 14h.La clte me demande si interve de mardi peut-être de 9h à 11h. Mme TIRONI ok décaller M. VIDOR<br />\r\n30.10/ j\'AI EUT MME TIRONI QUI EST OK POUR FAIRE 3H LE MARDI (11H15/14H15) ET 3h le jeudi (12h30/15h30).<br />\r\nMess rpdr clte pour lui en faire part. elle avait (la clte) demandé à mme tironi de commencer le jeudi vers 15h à cause de sa gym. Peut-être que ce changement sera plus favorable.','',0,9),(10500,'1',3977,1025,7,6,'2009-03-05 10:00:00',0,'Constat du ctrl: S\'organise mieux, commence a prendre ses marques. Pas de détails particulier mais à revoir en presta.','-2',9695,10),(10501,'1',2574,995,7,6,'2009-03-05 10:30:00',0,'','-2',9500,10),(10502,'1',1140,597,4,0,'2009-03-02 13:45:00',0,'La cliente va déménager début avril, nouvelle adresse :<br />\r\n20 impasse de la source<br />\r\nBasse Goulaine','',0,14),(10504,'1',1140,597,4,0,'2009-03-02 13:50:00',0,'suite au déménagement, cliente annule :<br />\r\nJeudi 19 et 26 mars<br />\r\n<br />\r\nJeudi 2 avril intervention à l\'adresse actuelle<br />\r\n<br />\r\njeudi 9 avril intervention à la nouvelle adresse','',0,14),(10505,'1',1108,0,5,1,'2009-03-04 13:00:00',0,'A un avis très partagé au niveau de Mme Davis. Elle sent que celle-ci a tenté de s\'améliorer mais le résultat n\'est clairement pas a la hauteur. <br />\r\nLes dessous des lits non nettoyés. Il reste des traces de calcaires.<br />\r\nElle sent qu\'il y a un eu un effort passé partout mais n\'est pas au niveau.<br />\r\nElle a déréglé le réveil audio.Elle ne prend pas d\'initiatives sur la prestation et ne réfléchit pas à l\'organisation dans votre ménage.<br />\r\n','-2',10245,20),(10506,'1',0,905,5,0,'2009-03-02 13:58:00',0,'laurent<br />\r\n','',0,20),(10507,'1',0,905,5,1,'2009-03-02 17:04:00',0,'lui signaler que demain elle devait se donner à fond pour convaincre Mme laurent de son efficacité.<br />\r\nLui signaler aussi que son repassage de la semaine dernière était de grande qualité.<br />\r\n','-2',10506,20),(10546,'1',0,905,5,1,'2009-03-03 13:05:00',0,'Faire point sur la prestation <br />\r\n','-2',10506,20),(10508,'1',4165,0,4,0,'2009-03-02 14:01:00',0,'Clt interessé par 3h/sem.','',0,9),(10510,'1',2344,597,4,0,'2009-03-02 14:03:00',0,'Mme GUICHETEAU était absente vendredi 27/02 pour raison personnelle elle va prendre le repassage de Mme PIET chez elle','',0,14),(10512,'1',4166,0,3,0,'2009-03-02 14:54:00',0,'2H de prestation<br />\r\n','',0,20),(10513,'1',4166,0,3,1,'2009-03-02 14:54:00',0,'Brief commercial OK<br />\r\nRdv commercial Pris le 04 mars <br />\r\n','-2',10512,20),(10514,'1',4166,0,3,3,'2009-03-04 10:00:00',0,'Souhaite 2 H de prestation par semaine. <br />\r\nEntretien courant principalement du RDC car c\'est là ou il vit. L\'étage peut être fait tout les 15 jours à 3 semaines car n\'est jamais utilisé.<br />\r\nPoussières, cuisine, salle de bain, wc et sols. <br />\r\nSouvent absent valider si celui ci annulera les prestations.<br />\r\n','-2',10512,20),(10517,'1',1950,864,7,6,'2009-03-05 09:00:00',0,'Refait le point avec interv sur presta. Lors du ctrl nette amélioration. Quelques détails signalé par la clt persiste (mail du 6/03/09) Four micro-onde et plaque induction.','0',9703,10),(10518,'0',1871,451,4,0,'2009-03-02 15:06:00',0,'veut bien changer d\'heures dans la journée mais pas de jour','',0,9),(10649,'0',1843,451,4,0,'2009-03-04 16:36:00',0,'veut changer d\'heures : message répondeur lui demandant de rappeler pour faire le point et trouver une solution car vallet ne veut pas changer de jour<br />\r\n12.03.09: La cliente vient de m\'appeler pour m\'informer qu\'elle maintenait comme c\'est. Car seuls jours possible = jeudi ou vendredi. Elle modifie l\'organisation du planning de Mme AGRABHA','',0,9),(10520,'1',0,1028,5,0,'2009-03-02 15:18:00',0,'formation avec Mme Bernardini <br />\r\n','',0,20),(10521,'1',0,1028,5,1,'2009-03-02 15:18:00',0,'Retour très négatif de Bernardini.<br />\r\nVermoere ne prend pas assez d\'initiatives sur la prestation. Elle survole tout. Globalement elle devrait être beaucoup plus impliqué. <br />\r\nN\'est pas au niveau selon Bernardini. Aurait besoin de 3 à 4 H de formation pour remettre à niveau (au minimum).<br />\r\nMise au point avec elle ... convocation à un entretien.<br />\r\n','-2',10520,20),(10522,'1',0,1028,5,1,'2009-03-02 15:30:00',0,'Vient à l\'agence Jeudi Matin <br />\r\n','-2',10520,20),(10523,'1',841,534,4,5,'2009-03-02 15:22:00',0,'répondu pour les annul.02/03/09','-2',10490,10),(10524,'1',2573,384,4,5,'2009-03-02 15:23:00',0,'répondu à la demande d\'annul','-2',10461,10),(10525,'0',0,796,4,0,'2009-03-02 15:25:00',0,'Elle prend du lundi 13/04/09 au 19/04/09 en vacances','',0,14),(10527,'1',3124,0,4,0,'2009-03-02 15:34:00',0,'décaler la prestation au jeudi aprèm <br />\r\n','',0,20),(10528,'1',3124,0,4,1,'2009-03-02 15:34:00',0,'Ok il est d\'accord. <br />\r\nIl a constaté que tout était bien rangé donc il était satisfait <br />\r\n','-2',10527,20),(10529,'1',2112,0,4,0,'2009-03-02 15:35:00',0,'Que 2h de presta pour raison de travaux et 3h mardi 02/02','',0,10),(10656,'0',4074,0,3,4,'2009-03-10 16:40:00',0,'','-2',9714,20),(10533,'0',3196,955,5,0,'2009-02-11 16:09:00',0,'11/02/09 : pb avec kyungumbayi miezi : travail mal fait et 2.5 h de presta au lieu de 3h. Cf mail du client.<br />\r\n19/02/09 : changement d\'intervenante','',0,12),(10535,'0',3893,438,4,0,'2009-03-02 16:18:00',0,'Appel clt ce jour pour modifier exceptionnellement sa presta du 5.03.09 du matin en début d\'apm.<br />\r\nMail à caplet','',0,9),(10584,'0',3886,955,5,0,'2009-02-27 12:08:00',0,'Intervenante a cassé un vase.','',0,12),(11067,'1',4011,0,4,0,'2009-03-13 10:11:00',0,'MESSAGE REPONDEUR POUR POINT QUALITE','',0,9),(10538,'0',0,441,4,0,'2009-03-02 16:42:00',0,'Elle nous a prévenu que :<br />\r\nMme COUEDEL : pas d\'intervention le 12/03<br />\r\n<br />\r\nMme SERES : elle passe à partir du mercredi 25/02/09 à 2h.<br />\r\nElle sera abs le 22/04 - 29/04 - 20/05<br />\r\n<br />\r\nMme TRUMET : 1h de moins le 2/03/09','',0,14),(10539,'1',0,1030,4,0,'2009-03-02 16:44:00',0,'pointage pongiluppi <br />\r\n','',0,20),(10540,'0',3236,0,4,0,'2009-03-02 16:45:00',0,'Cliente souhaite passer à 2h par semaine à partir du mercredi 25/02/09 de 9h à 11h.<br />\r\n<br />\r\nAbs les 8 - 15 - 22 avril - et le 20/05','',0,14),(10725,'0',0,997,7,0,'2009-03-06 09:18:00',0,'MME GAMBIER ABS LE 06.03 : ELLE PERD DU SANG ET SE REND A LA CLINIQUE<br />\r\n11.03.09 : Mme GAMBIER a appelé suite à son exam pour ns donner de ses nouvelles : polypes dans le colon + pblm à l\'oreille interne gauche + Tâches dans le foie (risque de cancer). Elle voit son spécialiste demain, et ns rappelera pour nous dire jusqu\'à quand elle est arrêtée.<br />\r\n16.03.09 : AM jusqu\'à la fin de cette sem. J\'atd son AM PAR LA POSTE. Non reçu à ce jour. Si besoin rappeler Mme GAMBIER<br />\r\nMme GAMBIER m\'a fait part qu\'elle avait 1 rdz-vs chez son ophtalmo le 23.03.09 suite à 1 pblm à son œil gauche.<br />\r\n17.03.09 rpse de Mme GAMBIER suite à mon mail. Arrêt jusqu\'au 25.04.09 inclus. Ns informera suite rdz-vs le 23.04.09 chez neurologue','',0,9),(10542,'0',2305,441,4,0,'2009-03-02 16:54:00',0,'elle a fait 1h en moins le 2/03/09','',0,14),(10543,'1',4167,0,3,0,'2009-03-02 16:57:00',0,'','',0,19),(10558,'0',2971,1060,4,0,'2009-03-02 17:44:00',0,'Point qualité effectué : la cliente est satisfaite de son intervenante.','',0,9),(10544,'1',4167,0,3,3,'2009-03-06 10:00:00',1,'','-2',10543,19),(10548,'1',1050,438,4,0,'2009-03-02 17:20:00',0,'Appel ce jour du client demandant 1 prest cette semaine sauf le vendredi ou sem. prochaine matin ou apm sauf le vendredi.<br />\r\nJ\'ai pensé à Mme CAPLET le mercredi 11/03 car a une annul.<br />\r\nMail ce jour à Mme CAPLET;','',0,9),(10814,'1',1177,0,4,1,'2009-03-09 15:00:00',0,'Ok elle est satisfait de la prestation valider pour les semaines à venir<br />\r\n','-2',10737,20),(15751,'1',983,463,5,0,'2009-06-30 18:10:00',0,'En nettoyant le pommeau de douche de la baignoire, celui-ci s\'est cassé. Qd l\'eau sort le jet n\'est pas comme d\'habitude.','',0,2),(10551,'1',3164,0,3,1,'2009-03-03 16:37:00',0,'c\'est bon pour elle pour 9h 12h à partir de semaine prochaine. Par contre elle a un préavis avec son ancienne intervenante donc à voir de son côté le temps qu\'elle s\'arrange avec celle-ci les prestations peuvent être \"suspendu\" pendant 1 à 2 semaines (fonction du préavis de l\'ancienne femme de ménage et elle ne veut pas faire double emploi)','-2',1325,20),(11910,'0',4321,1097,4,0,'2009-04-01 17:30:00',0,'Mme TOUMI interviendra pour la 1ère fois le 6.04.09. Elle ne sera pas accompagnée.<br />\r\nJ\'ai donc envoyé 1 mail à SAPRE pour savoir si la cliente pouvait leur retourner directement le bon signer, afin que la cliente ne le remette pas au salariée.<br />\r\n09.0409: Mess Rpdr clte pour point qualité.<br />\r\n10.04.09: Clte très satisfaite de la presta de MME TOUMI. Elle déplace tout, aspire + nettoie. Très contente','',0,9),(10559,'1',4097,0,3,1,'2009-03-04 12:04:00',0,'Nous n\'avons aucune intervenante disponible pour reprendre les prestations le vendredi marin.<br />\r\nVoir si en décalant une prestation chez vermoere au jeudi caler la prestation le vendredi ?<br />\r\n<br />\r\n','-2',9876,20),(10560,'0',0,1068,7,1,'2009-03-02 17:53:33',0,'Vérification des références','-2',0,27),(10561,'0',0,1068,7,1,'2009-03-02 15:00:00',1,'','-2',10560,27),(10563,'1',2417,0,7,4,'2009-03-04 18:05:00',0,'','-2',10044,20),(10564,'1',0,1061,4,1,'2009-03-03 17:42:00',0,'rib et docs pour virement <br />\r\n+ de 13H30 à 15H30 ou 16h30 prestation encadrement<br />\r\n','-2',10562,20),(10565,'1',3389,0,7,0,'2009-03-02 18:07:00',0,'Facturation<br />\r\n','',0,20),(10566,'1',3389,0,7,1,'2009-03-02 18:08:00',0,'Reçoit ses CESU avec son CE le 10/02 passe nous les donner aussitôt après.<br />\r\nRèglera le complément par chèque<br />\r\n','-2',10565,20),(10567,'1',3389,0,7,1,'2009-03-10 18:08:00',0,'REGLEMENT?','-2',10565,20),(10569,'0',1772,441,4,0,'2009-03-03 09:05:00',0,'Annulation. Mme Larue est hospitalisée depuis le 2/03<br />\r\n','',0,14),(10647,'1',3926,0,5,0,'2009-03-04 16:26:00',0,'','',0,2),(10571,'1',616,0,4,0,'2009-03-03 09:06:00',0,'Mmme Moisan est arrivée en retard. Périph bloqué.','',0,14),(10572,'1',3998,0,4,0,'2009-03-03 09:11:00',0,' le 03/03 Msg à 9h 11 pour retard salamu rv préfecture','',0,10),(10573,'1',3025,0,1,0,'2009-03-03 10:14:11',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10574,'1',3025,950,1,4,'2009-03-04 12:07:00',0,'satisfaite tout se passe bien ? <br />\r\n','-2',10573,20),(10577,'0',3932,997,4,0,'2009-03-03 10:27:00',0,'Mess Rpdr client pour lui informer intervention de MMe GAMBIER de 13h à 15h30. Car je ne me souviens plus si je lui en ai fait part.','',0,9),(10578,'0',4175,0,4,0,'2009-03-03 10:56:00',0,'Clt Interessé par 4h/sem. a certainement dû choisir o2','',0,9),(10618,'0',4099,997,4,0,'2009-03-03 09:50:00',0,'POINT QUALITE EFFECTUE : CLIENTE TRES SATISFAITE','',0,9),(10580,'0',3459,0,4,0,'2009-03-03 11:48:00',0,'dernière presta le 02/04 aprés arrêt des presta soucis finaanciers ','',0,10),(10655,'1',4179,0,3,1,'2009-03-06 15:04:00',0,'appel ok, rapler lundi','-2',10612,20),(37447,'1',7105,0,3,4,'2011-01-18 19:34:00',0,'Rappeler pour dire si c\'est ok avec Gamby vis a vis de son client du matin.<br />\r\n<br />\r\nOn a personne.<br />\r\nC\'est a l\'opposé de Perrenes','-2',37432,2),(10759,'1',3452,0,4,0,'2009-03-09 09:02:00',0,'appel le 09/03 abce brahmi mari malade ok','',0,10),(10813,'1',1177,0,4,1,'2009-03-09 13:02:00',0,'est occupé la recontacter début aprèm','-2',10737,20),(10588,'0',3014,863,4,0,'2009-03-03 12:18:00',0,'Mess Rpdr cliente suite à son appel d\'hier. En effet elle m\'a demandé si Mme LULUVAMU pouvait intervenir le lundi matin et jeudi apm. Vu avec Interlude si possibilité de permuter le lundi apm au lieu du matin. Interlude OK;Par contre clt du jeudi apm ne peut pas effectuer la permutation (seul jour où elle est chez elle). <br />\r\n3.03.09: J\'en ai fait part à la cliente+ lui demande de nous rappeler pour nous dire à partir de quelle date souhaitait-elle ce changement.','',0,9),(10746,'1',4190,0,3,1,'2009-03-06 11:35:00',0,'Brief commercial OK<br />\r\nPas de rdv pris car est au début de ses recherches <br />\r\n','-2',10745,20),(10654,'1',4182,0,3,4,'2009-03-05 12:44:00',0,'','-2',10652,20),(10872,'1',1675,0,4,0,'2009-03-10 13:44:00',0,'1h offerte pour HPARF bourroux','',0,20),(11714,'0',0,595,4,0,'2009-03-30 14:05:00',0,'30.03.09 / Reçu ce jour RAR de démission à compter du 3.03.09','',0,9),(11057,'1',1105,429,4,0,'2009-03-12 21:46:00',0,'congés intervenante du 14.04 au 30.04 / appeler clients pour remplacments','',0,9),(10830,'1',3052,0,3,1,'2009-03-09 16:00:00',0,'a besoin de quelqu\'un toujours sur la meme base au niveau des heures.On la tient informé si jamais nous avons quelqu\'un qui peut correspondre au niveau du planning <br />\r\n','-2',605,20),(10917,'1',3183,1001,4,0,'2009-03-11 09:44:00',0,'changement de remplacante Mme hoareau le 12/03/09<br />\r\nclt prevenu<br />\r\n','',0,10),(10593,'1',4177,0,3,0,'2009-03-03 14:06:00',0,'','',0,19),(10594,'1',4177,0,3,4,'2009-03-03 14:06:00',0,'','-2',10593,19),(10595,'1',4177,0,3,1,'2009-03-03 17:00:00',1,'','-2',10593,19),(10596,'0',3007,370,4,0,'2009-03-03 14:06:00',0,'Ne peut pas travailler cette am car l\'école a téléphoné son enfant est malade. Elle ira chez schmit demain am.','',0,14),(12423,'1',2676,421,4,0,'2009-04-14 13:36:00',0,'Cliente annule le vendredi 17/04/09.<br />\r\n','',0,14),(10600,'0',0,1070,7,1,'2009-03-03 14:16:49',0,'Vérification des références','-2',0,44),(10601,'0',0,1070,7,1,'2009-03-03 15:00:00',1,'','-2',10600,44),(10602,'1',2059,253,4,0,'2009-03-03 14:23:00',0,'Message pour lui demander de changer jour de Mme MASURAIS au jeudi ou changer de salarié.<br />\r\n<br />\r\nprévenu le client','',0,14),(10603,'0',0,253,4,0,'2009-03-03 14:24:00',0,'Reçu par courrier le 25/02/09 demande de diminution de son contrat<br />\r\non lui fait un avenant de 21h à partir du 2/03/09','',0,14),(10604,'0',0,1071,7,1,'2009-03-03 14:49:16',0,'Vérification des références','-2',0,46),(10605,'0',0,1071,7,1,'2009-03-03 15:00:00',1,'','-2',10604,46),(11525,'0',0,1096,7,1,'2009-03-24 15:21:12',0,'Vérification des références','-2',0,46),(10608,'1',3164,0,3,1,'2009-03-04 16:38:00',0,'Faire parvenir emploi du temps à SABRI ... ok<br />\r\n','-2',1325,20),(10743,'0',3014,0,4,0,'2009-03-06 11:06:00',0,'LA CLIENTE EST SATISFAITE DU CHANGEMENT POUR LE LUNDI ET FINALEMENT CONSERVE LE VENDREDI AM<br />\r\n11.03.09 : Suite conversation avec MmE LULUVAMU, elle m\'a fait part que Mme PONSEILLE lui avait demandé d\'intervenir le vendredi de 15h à 18h. Mme LULUVAMU m\'a dit que cela l\'arrangeait. Donc appel ce jour cliente afin de faire le point avec elle. Ok à compter du 13.03.09 ','',0,9),(10611,'1',2721,0,4,0,'2009-03-03 17:15:00',0,'annulation presta du 18/03','',0,10),(10612,'1',4179,0,3,0,'2009-03-03 17:18:00',0,'2 à 3H par semaine <br />\r\n','',0,20),(10613,'1',4179,0,3,1,'2009-03-03 12:30:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',10612,20),(10614,'1',4179,0,3,3,'2009-03-04 14:00:00',0,'2H de prestation par semaine <br />\r\nentretien courant<br />\r\nattention gros chien<br />\r\ntoujours quelqu\'un sur la prestation<br />\r\n3H ponctuellement. A voir pour le mardi matin éventuellement avec gaignard (a côté de dehu)<br />\r\n<br />\r\n','-2',10612,20),(10615,'1',0,1061,4,4,'2009-03-04 18:03:00',0,'','-2',10562,20),(10616,'0',0,997,7,0,'2009-03-04 09:31:00',0,'SA FILLE EST MALADE ET N A PERSONNE POUR LA GARDER. ELLE DOIT NOUS ENVOYER UNE ATTESTATION DU MEDECIN','',0,9),(10619,'0',0,595,7,0,'2009-03-04 09:59:00',0,'JE LUI RAPPELLE L OBLIGATION DE POINTER CHEZ TOUS LES CLIENTS / N AURAIT PAS ENCORE RECU SA CARTE DE TELEPOINTAGE !!! L APPELER LUNDI POUR VERIFIER SI ELLE L A RECU ET VERIFIER AVANT QU ELLE REPOINTE / ATTENTION : ON PEUT UNIQUEMENT LA JOINDRE SUR SONT TEL FIXE / PLUS DE PORTABLE N D INTERNET<br />\r\n20.03.09: Mme MERZI repointe de manière constente','',0,9),(10621,'1',3144,569,4,0,'2009-03-04 10:02:00',0,'clte veut remplacement semaine du 9/03 si fdm encor absente tous les jours car absent pour vacances jusqu\'a dimanche','',0,10),(10622,'0',595,928,1,0,'2009-03-04 10:11:00',0,'POINT SUR FACTURES : ATTEND UN CHEQUE IMPORTANT D ICI 1 OU 2 SEMAINES / DES RECEPTION ME REGLERA EN 2 FOIS ET M APPELERA POUR DETERMINER LE MONTANT','',0,9),(10624,'0',1604,67,4,0,'2009-03-04 10:19:00',0,'Avertie. Si alliot absente semaine prochaine, planifier un remplacement.<br />\r\n<br />\r\nMessage pour la prévenir sur son portable le vendredi 6/03','',0,14),(10754,'1',4157,0,4,0,'2009-03-06 15:39:00',0,'Msg pour confirmation RV samedi à 18h avec Cupit','',0,10),(10628,'1',2012,0,1,0,'2009-03-04 10:34:43',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10629,'1',2012,728,1,4,'2009-03-05 15:45:00',0,'satisfait qualité + annulation prestation semaine prochaine','-2',10628,20),(10630,'1',3120,0,1,0,'2009-03-04 10:34:43',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10631,'1',3120,0,1,1,'2009-03-05 13:00:00',0,'ko','-2',10630,20),(11562,'0',0,489,4,0,'2009-03-25 14:31:00',0,'Mme BERTRAND annule la prestation de demain','',0,14),(10635,'1',4143,0,3,1,'2009-03-05 11:53:00',0,'non passe par un circuit associatif car les tarifs sont plus bas<br />\r\nsi jamais a besoin elle nous contactera<br />\r\n<br />\r\n<br />\r\n','-2',10285,20),(10636,'1',3904,0,1,0,'2009-03-04 11:56:00',0,'','',0,2),(10637,'1',3904,0,1,4,'2009-03-04 11:56:00',0,'Msg laissé sur port de la cliente pour faire un point sur les presta avec mme Ibbou','-2',10636,2),(10638,'1',4142,0,3,3,'2009-03-09 14:00:00',0,'Veut environ 10 à 15H tt les jours pour \"reprendre\" le travail de la maison au début et par la suite 6 à 8H de prestation.<br />\r\nVeut commencer le plus rapidement possible. Préfère les après midi. AU début la cliente sera présente sur la prestation. Laissera les clés<br />\r\n<br />\r\n','-2',10281,20),(10639,'1',4097,0,3,4,'2009-03-09 13:18:00',0,'personne de dispo sur les créneau qu\'elle a demandé. Voir si jamais est ok pour le jeudi matin<br />\r\n','-2',9876,20),(10640,'1',3025,0,1,4,'2009-03-06 14:20:00',0,'','-2',10573,20),(10641,'1',2676,102,1,0,'2009-03-04 14:00:00',0,'Elle n\'est pas satisfaite des prestations de Mme ENET, personne gentille mais qualité médiocre, très inférieure à Mme PEAN.','',0,14),(10642,'0',1991,0,1,0,'2009-03-04 14:06:00',0,'Il souhaite une personne 2x 2h/sem préférence le matin voir l\'am pour 1 mois voir 2 à partir du 6/04/09 environ','',0,14),(10644,'1',3547,569,4,0,'2009-03-04 14:44:00',0,'mess laisser pour remplacement VENDREDI 6/03 de 12h30 à 15h30 avec melle Neves. doit rappeler si pas possible','',0,10),(10645,'0',1718,0,4,0,'2009-03-04 15:30:00',0,'Mme ALLIOT absente fin de semaine 10.<br />\r\nMme ENET interviendra en remplacement le lundi 9/03/09 de 8h30 à 11h30','',0,14),(10646,'1',1076,843,4,0,'2009-03-04 16:00:00',0,'clt prevenu absence d fdm du 4/03/09 ne veut pas de remplacement ','',0,10),(10648,'1',3926,16,5,1,'2009-03-04 16:26:00',0,'Cliente pas satisfaite de la dernière presta réalisée par mme Esene : tâche sur la table de salon, cartons vides pas déplacés pour passer l\'aspi derrière, mme Esene a demandé au client de vider le sac de l\'aspi or un objet avait été aspiré lors de la presta et bloquait le tuyau de l\'aspi. La cliente souhaite récupérer ses clés et nous recontacte si elle ne trouve personne de son côté','-2',10647,2),(10661,'1',0,812,4,1,'2009-03-04 17:51:00',0,'modif mercredi au lundi <br />\r\n','-2',10290,20),(10662,'1',0,1061,4,1,'2009-03-04 18:03:00',0,'ok pris en compte passe vendredi à 13h30 pour les documents<br />\r\n','-2',10562,20),(10665,'1',2397,678,4,0,'2009-03-05 09:05:00',0,'mss laisser 5/03/09 à 09h04 pour prevenir absence de fdm<br />\r\n','',0,10),(10667,'0',0,339,7,0,'2009-03-05 10:09:00',0,'MME ABBA NE PEUT PAS TRAVAILLER AUJ CAR SA VOITURE EST EN PANNE','',0,9),(10669,'1',0,733,4,0,'2009-03-05 10:16:00',0,'passe ses concours absence le 13/03, 16/03 et le 17/03','',0,20),(10747,'1',4190,0,3,4,'2009-03-10 18:00:00',0,'','-2',10745,20),(10670,'1',0,733,4,1,'2009-03-05 10:25:00',0,'annule certaines prestas suite concours','-2',10669,20),(10671,'1',0,877,4,0,'2009-03-05 10:36:00',0,'formation demain et jeudi','',0,20),(10672,'1',0,877,4,1,'2009-03-05 10:39:00',0,'Ok demain avec soumebelle julien de 14 à 16H<br />\r\nJeudi avec vermoere de 12H à 15H<br />\r\n','-2',10671,20),(15705,'1',3319,934,4,0,'2009-06-29 16:50:00',0,'29.06.09: Mess Rpdr clte pour lui informer que malheureusement je n\'avais pers la sem prochaine. Par contre la semaine suivante MmE DUFAY dispo le mercredi apm et vendredi apm pdt 3h voir 4h.<br />\r\n1.07.09: Clte ok pour Mme DUFAY le 15.07 de 13 à 16h.+ envoie du carnet de liaison que la clte ne dispose pas.','',0,9),(10675,'0',0,1073,7,1,'2009-03-05 11:02:43',0,'Vérification des références','-2',0,46),(10676,'0',0,1073,7,1,'2009-03-05 15:00:00',1,'','-2',10675,46),(10677,'1',0,1033,4,0,'2009-03-05 11:15:00',0,'formation lundi AM<br />\r\nOk prévenu envoi des documents<br />\r\n','',0,20),(10678,'1',0,1033,4,1,'2009-03-05 11:15:00',0,'prévenu envoi e mail<br />\r\n','-2',10677,20),(10679,'1',0,0,3,1,'2009-03-05 11:17:00',0,'Email à envoyé avec récap de se qu\'on à vu au téléphone.','-2',10593,19),(12523,'0',1598,853,4,0,'2009-04-16 09:17:00',0,'SALUMU SERA EN RETARD LE 17/04/09','',0,10),(12019,'1',4203,0,3,1,'2009-04-08 10:00:00',0,'très satisfaite des prestation de soumebelle<br />\r\n','1',10837,20),(10684,'1',2417,0,7,4,'2009-03-11 12:33:00',0,'','-2',10044,20),(10705,'1',3901,848,4,0,'2009-03-05 16:26:00',0,'mess laisser intervenante pour absence du clt 17/03/09','',0,10),(10687,'1',4182,0,3,4,'2009-03-09 11:52:00',0,'','-2',10652,20),(10688,'1',2929,0,7,4,'2009-03-12 14:17:00',0,'toujours rien pas d\'autorisation de prélèvement pas de règlement <br />\r\nMr michel son colocataire nous précise que l\'autorisation est partie','-2',10064,20),(10689,'1',2344,597,4,0,'2009-03-05 13:26:00',0,' <br />\r\n <br />\r\nBonsoir, (4/03/09)<br />\r\n <br />\r\nJ\' ai fini le repassage de Mme PIET. (1 heure)<br />\r\n <br />\r\nJe lui rapporte demain.<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(10690,'1',3406,0,4,0,'2009-03-05 13:55:00',0,'Il a une erreur dans sa facturation car Mme MOISAN est arrivée 15mn en retard<br />\r\nComme il est ...., je lui ai dit qu\'on lui enlèverait 15mn sur sa prochaine facture','',0,14),(10692,'1',1224,0,7,1,'2009-03-17 14:02:00',0,'injonction?<br />\r\n','-2',5883,20),(10693,'0',3023,1040,7,0,'2009-03-10 16:00:00',0,'','-2',0,21),(10695,'0',4108,1056,7,0,'2009-03-09 12:00:00',0,'','-2',0,21),(30735,'0',0,1482,7,1,'2010-06-15 15:00:00',1,'','-2',30734,30),(10697,'1',3350,0,1,4,'2009-03-09 18:06:00',0,'','-2',6164,20),(10698,'1',3755,0,3,1,'2009-03-24 11:14:00',0,'ok serait intéressé par nos services<br />\r\nbrief commercial ok. Rdv commercial pris','-2',6483,20),(10699,'0',4185,1097,1,0,'2009-03-05 15:32:00',0,'6.04.09: Point qualité : clte satisfaite de la presta.','',0,9),(10701,'1',4105,0,1,0,'2009-03-05 15:42:00',0,'','',0,20),(10703,'1',2012,0,1,4,'2009-03-11 12:07:00',0,'','-2',10628,20),(20046,'0',3995,453,4,0,'2009-10-22 10:12:00',0,'22/10 annulation presta le 30/10.','',0,10),(20205,'1',4146,928,4,0,'2009-10-27 09:36:00',0,'26.10: Mme AZZOUZI s\'est présentée chez la clte mais pers. elle a attendu pdt + de 20mn.<br />\r\n26.10: La clte était chez le médecin, ses enfants étaient là mais n\'ont rien entendu. Je maintien facturation','',0,9),(20048,'1',4908,1245,5,0,'2009-10-22 10:16:00',0,'22.10: Mme BARA s\'est blessée en poussant le canapé de la clte (elle ne peut plus lever les bras!!!°; Son médecin est à proximité de chez la clte, elle y va à pied (elle s\'en sent capable car pas de VL).<br />\r\nVu VA on ne facture par car a laissé la maison en l\'état (canapé déplacé + tapis ourlé+ prdt ds baignoir)<br />\r\nJe lui ai dit de partir de laisser tel quel et d\'aller chez son médecin => AT à faire.<br />\r\nAM=>30.10<br />\r\nJ\'ai eut la clte pas de soucis. Je lui ai dit pas de facturation pour l\'heure car tout déplacé!!<br />\r\n29.10: Mme BARA se sent de rpdre son poste. VM de reprise suite AT le 3.11.09 à 8h30.<br />\r\n','',0,9),(10709,'1',1992,282,7,0,'2009-03-05 16:47:00',0,'','',0,10),(10710,'1',1992,282,7,6,'2009-03-04 14:48:00',0,'constat du controle: pas de prb apparent suis a la lettre les consignes. clt tres satisfaite','1',10709,10),(10711,'1',2810,273,7,0,'2009-03-05 16:52:00',0,'','',0,10),(10713,'1',2810,273,7,6,'2009-03-13 13:30:00',0,'','-2',10711,10),(10714,'1',1998,660,7,0,'2009-03-05 13:00:00',0,'','-2',0,10),(10716,'1',1998,660,7,0,'2009-03-05 13:00:00',0,'','-2',0,10),(10718,'1',2573,384,4,0,'2009-03-05 17:04:00',0,'mess laisser clt pour absence du 6/03/09 fdm<br />\r\n','',0,10),(10719,'1',0,1030,7,0,'2009-03-05 18:07:00',0,'heure comp / heure sup<br />\r\n','',0,20),(10720,'1',0,1030,7,1,'2009-03-05 18:10:00',0,'était comptable donc voulait tout faire passer ses heures supp...voir si régularisation sur mois prochain<br />\r\n','-2',10719,20),(10721,'1',0,1030,7,4,'2009-03-09 11:50:00',0,'pris en compte et régularisé sur le mois de mars<br />\r\n','-2',10719,20),(10722,'0',1456,0,4,0,'2009-03-06 08:46:00',0,'J INFORME LE CLIENT DE L ABSENCE DE MME ABBA : LE CLIENT VEUT UN REMPLACEMENT LE MARDI 10 ET MAINTIENT LA PRESTA DU VENDREDI 13.03','',0,9),(12616,'1',3755,0,4,1,'2009-04-17 12:51:00',0,'cheuala dépose les clés de desbiaux demain dans la boite aux lettres <br />\r\n','-2',12615,20),(11141,'1',2728,0,1,1,'2009-03-16 12:41:00',0,'non nous ne lui avons rien proposé pendant plusieurs mois donc elle a repris des prestations avec un autre organisme.<br />\r\nPour le moment est satisfaite de celui-ci mais si jamais cela ne va pas elle nous recontactera<br />\r\n','-2',11140,20),(10877,'1',1185,0,4,0,'2009-03-10 15:31:00',0,'Annulation des prestations suivantes 26/03 et tous le mois d\'avril pour grossesse cf mail du 10Mars','',0,10),(10878,'0',1925,322,4,0,'2009-03-10 15:40:00',0,'Suite formation du 17.03.09, Intervention chez Mme MEYER LE 19.03 et le 26.03 de 9h30 à 12h. M. SHRIVE annule la presta du 17.03.09 mais le 20.03 mix menage&repassage.<br />\r\n11.03.09 : Mme CALVET ok pour presta Mme MEYER + elle m\'a fait part qu\'elle ferait 1h de + chez SCHRIVE le 13.03 et le 20.03','',0,9),(11072,'0',4229,1066,4,0,'2009-03-13 11:09:00',0,'pas d\'intervention en juillet et aout ','',0,10),(10729,'1',2749,0,1,0,'2009-03-06 10:11:37',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10730,'1',2749,818,1,4,'2009-03-11 15:17:00',0,'','-2',10729,20),(10731,'1',0,728,4,0,'2009-03-06 10:42:00',0,'retard chez sturnich<br />\r\n','',0,20),(10732,'1',0,728,4,1,'2009-03-06 10:43:00',0,'est arrivé 1h en retard<br />\r\n','-2',10731,20),(10736,'1',0,728,4,1,'2009-03-06 10:51:00',0,'s\'excuse et dit que pour la prochaine fois sera a l\'heure<br />\r\n','-2',10731,20),(10734,'1',3637,0,4,0,'2009-03-06 10:47:00',0,'SUITE ABSENCE INTERVENANTE CE JOUR JE PROPOSE AU CLIENT QU ELLE FASSE 1 H DE PLUS LE 10 ET LE 13.03 / DOIT NOUS RAPPELER POUR DIRE SI OK OU PAS sinon ne pas rappeler et surveiller télépointage<br />\r\n11.03.09 : Pas de télépointage de Mme MERZI, je maintien donc la presta comme d\'habitude c\'éad 3h.<br />\r\nContrôler pour le 13.02.09<br />\r\n18.03.09: Elle a bien fait 1h30 en plus.','',0,9),(11392,'0',4155,0,4,0,'2009-03-20 16:35:00',0,'j\'informe la cliente que nous n\'avons trouvé personne sur son secteur, que nous continuons nos recherchons : on la tient au courant dès qu\'on a trouvé qqun<br />\r\n15.04.09: Clte satisfaite de la presta de Mme NAVET. Elle souhaite lui faire part directement d\'un petit détail (non précisé par la clte). La clte m\'a demandé comment se passer pour le règlement des presta. EllE verra dans le futur si prélèvement auto ou non.','',0,9),(10737,'1',1177,0,4,0,'2009-03-06 10:53:00',0,'sabri en retard<br />\r\n','',0,20),(10738,'1',1177,0,4,1,'2009-03-06 10:54:00',0,'commence mal. aimerait un geste commercial car s\'est elle même mis en retard sur son lieu de travail.<br />\r\nPris en compte on lui offrira 30 mn ','-1',10737,20),(10856,'0',4116,0,4,0,'2009-03-09 18:08:00',0,'POINT QUALITE : CLIENT SATISFAIT<br />\r\nPAR CONTRE LE TELEPOINTAGE NE FONCTIONNE PAS CHEZ CE CLIENT (PB AVEC TEL FIXE)','',0,9),(10745,'1',4190,0,3,0,'2009-03-06 11:33:00',0,'2H de prestation par semaine<br />\r\n','',0,20),(10739,'0',4068,1008,4,0,'2009-03-06 10:57:00',0,'clt annul presta 13/03/09 mess laisser fdm ','',0,10),(10740,'1',1177,0,4,1,'2009-03-06 10:58:00',0,'ok elle est contente et accepte ce geste commercial pour les 30 mn offerte','-2',10737,20),(10741,'1',1177,0,4,1,'2009-03-09 10:59:00',0,'prestation ok ?<br />\r\nFaire avoir 30 mn sur facture mars <br />\r\n','-2',10737,20),(11049,'1',4165,0,4,0,'2009-03-12 18:21:00',0,'J\'informe le client que la mise en place aura lieu jeudi au lieu de lundi<br />\r\n20.03.09: Mess Rpdr cliente ce jour pour point qualité <br />\r\n23.03.09: Relance cliente<br />\r\n23.03.09: La cliente vient de nous rappeler. Elle est moyennement satisfaite de sa presta. Mlle BRACKMAN n\'aurait pas déplacer les meubles lors du passages aspi/poussière. Hotte non faite, plan de travail non fait (miettes), table basse seule la 1ère étagère fut faite (pas la seconde). ','',0,9),(11541,'1',1570,370,4,0,'2009-03-25 09:59:00',0,'LA cliente annule le 17/04','',0,14),(11943,'1',0,877,5,1,'2009-04-02 15:41:00',0,'presta begue décalé','-2',11921,20),(10749,'0',3467,0,4,0,'2009-03-06 13:28:00',0,'1H DE REPASSAGE SEM10<br />\r\n<br />\r\nFIN DES 3H.<br />\r\nREFACTURER APRÈS CETTE PRESTATION ET CHANGER TARIFS','',0,14),(10750,'1',3238,475,4,0,'2009-03-06 14:02:00',0,'Cette semaine elle n\'a pas pu pointer correctement chez cartier et dembin pb de serveur<br />\r\n<br />\r\nsinon elle a fait 3h50 cette semaine chez coupechoux','',0,14),(10751,'1',3025,0,1,1,'2009-03-06 14:24:00',0,'tout se passe bien','-2',10573,20),(10752,'1',4166,0,3,4,'2009-03-09 12:11:00',0,'','-2',10512,20),(10753,'1',4179,0,3,4,'2009-03-09 12:17:00',0,'ok on a intervenante dispo <br />\r\n','-2',10612,20),(10755,'0',2277,0,4,0,'2009-03-06 16:08:00',0,'appel le 06/03 pour abce fdm ;elle attend nouvelle intervenante','',0,10),(10756,'1',2283,237,4,0,'2009-03-06 16:21:00',0,'CHANGEMENT : au lieu du 20/03 elle y va le 19/03<br />\r\nle client annule le 27/03','',0,14),(10757,'1',2581,915,7,1,'2009-03-06 16:52:00',0,'Suite à la mise en place de la première presta avec Mme TALL Clt appel pour faire point. Satisfaite mais quelques détails à voir avec interv. Trace sur miroir SDB et oublie poub SDB (douche). Les poub sont au sous sol. A revoir en Ctrl.','1',1276,10),(12141,'1',840,0,4,0,'2009-04-07 10:24:00',0,'annulation prestation du 14 et du 17 avril','',0,10),(16814,'0',2026,0,1,0,'2009-07-29 16:45:05',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(10762,'1',2031,0,4,0,'2009-03-09 10:06:00',0,'APPEL le 03/ à 9h 07 abce paté ce matin et facture sera modifiée ','',0,10),(10763,'1',1656,0,4,0,'2009-03-09 10:15:00',0,'appel abce brahmi lundi 03/03','',0,10),(10764,'0',2402,0,4,0,'2009-03-09 10:19:00',0,' le 09/03 OK pour presta avec Diatta à partir de vend 13/03 à 9h','',0,10),(10765,'0',4196,0,4,0,'2009-03-09 10:30:00',0,'Clt interessée par 3h/sem.<br />\r\nRdz-vs commerciale le 11.03.09 à 10h30<br />\r\n','',0,9),(10949,'1',0,855,4,0,'2009-03-11 13:45:00',0,'pb de pointage chez bard ce jour le 11/03/09','',0,14),(10767,'0',3817,0,4,0,'2009-03-09 10:30:00',0,'msg laissé le 09/03 pour proposer diatta à partir du 13/02','',0,10),(17623,'0',4632,1160,4,0,'2009-08-21 17:50:00',0,'21.08: Mess de la clte informant qu\'elle maintenait ses presta. Je dois rappeler la clte lundi en journée pour lui dire qui elle aura<br />\r\n24.08: Mess rpdr clte pour lui proposer Mlle KOUNLOTHAM le 27.08 apm de 14 à 17h + le lundi 31.08 même horaire.<br />\r\nLa sem du 7.09 je pense à Mlle ZINE de 14 à 17h le 8.09. Voir avec la clte + confirmer à Mme KOUNLOTHAM + informer Mme zine<br />\r\n25.08: Clte ok pour inter avec Mlle KOUNLOTHAM. ','',0,9),(18369,'0',4632,199,1,0,'2009-09-04 15:26:00',0,'cliente très satisfaite des remplacements effectués par mlle khounlotham','',0,9),(10770,'1',2061,0,4,0,'2009-03-09 11:00:00',0,'Veut annuler la prestation de demain <br />\r\n','',0,20),(10771,'1',2061,0,4,4,'2009-03-09 11:01:00',0,'Non trop court au niveau du délai mais possibilité de report au jeudi ou vendredi . Confirmer info <br />\r\n','-2',10770,20),(10772,'1',2061,0,4,1,'2009-03-09 17:30:00',0,'confirmer et informer gimenez du changement de planning <br />\r\nserait Ok pour vendredi ou jeudi matin si pas la choix','-2',10770,20),(10774,'1',3318,0,3,1,'2009-03-09 11:03:00',0,'n\'est pas disponible retenter un soir vers 18h30 ou 19H .<br />\r\nA tenté de nous contacter (demande devis) Voir si gaignard peut avoir une disponibilité dans son planning.<br />\r\n','-2',10773,20),(10775,'1',3318,0,3,1,'2009-03-11 11:54:00',0,'non est très occupé. LA contacter vers 19H ou 19H30 un soir pas avant car en journée est très chargé<br />\r\n','-2',10773,20),(10776,'1',4157,1062,7,0,'2009-03-09 11:07:00',0,'','',0,10),(10777,'1',3607,0,4,0,'2009-03-09 11:05:00',0,'ok pour report prestation de ce 09/03 au 10 à 9h ','',0,10),(10778,'1',4157,1062,7,6,'2009-03-09 11:07:00',0,'Suite à mon 1ère Ctrl sur 1ére presta clt présente et satisfaite de la 1ère presta. Mon constat pas de gros prob; sait s\'organiser, juste détail sur robinetterie et passage aspi dans cuisine(plus insister).','1',10776,10),(10779,'1',4198,1082,4,0,'2009-03-09 11:10:00',0,'Clt interessé par 2h/sem<br />\r\nRdz-vs le 09.03.09 0 13H<br />\r\n19.03.09 : La cliente a rappelé pour nous dire qu\'elle souhaite démarrer les presta. cPDT le jeudi ne lui convient pas préférerait le vendredi. Donc possibilité le vendredi apm de 14h à 16h avec Mlle BRACKMAN<br />\r\n26.03.09: Modification de planning. C\'est Mme DOUCINE qui sera l\'intervenante de MME JOVER car il y a 1h de repassage (Mme BRACKMAN=> repasse mal). 1ère presta le 27.03.09 à 13h.<br />\r\n30.03.09: 1er point qualité avec la cliente qui est satisfaite de sa 1ère presta. Elle rpd a ses attentes + prd des initiatives. RAS<br />\r\n','',0,9),(10781,'1',0,1028,4,0,'2009-03-09 11:15:00',0,'3h jeudi avec bernardini <br />\r\n','',0,20),(10782,'1',0,1028,4,1,'2009-03-09 11:16:00',0,'ok a l\'info envoi les coordonnées par mail','-2',10781,20),(10783,'1',3389,0,4,0,'2009-03-09 11:23:00',0,'Annulation prestation de ce lundi et report au jeudi <br />\r\n','',0,20),(10784,'1',3389,0,4,1,'2009-03-09 11:23:00',0,'occupé le contacter en début d\'après midi <br />\r\n','-2',10783,20),(10785,'1',3389,0,4,1,'2009-03-09 14:24:00',0,'','-2',10783,20),(10786,'1',1108,0,5,1,'2009-03-09 12:33:00',0,'demain tjs david voir pour les semaines a venir<br />\r\n','-2',10245,20),(10787,'1',0,1033,4,0,'2009-03-09 11:39:00',0,'report prestation ','',0,20),(10788,'1',0,1033,4,1,'2009-03-09 11:40:00',0,'annulation aujourd\'hui et report semaine prochaine si tout est OK <br />\r\n<br />\r\n','-2',10787,20),(10789,'1',1067,1060,4,0,'2009-03-09 11:41:00',0,'Suite dem de Mlle JOYANES, je viens de contacter la cliente pour lui en faire part. Je lui ai dit que je la rappellerai dans la semaine pour lui dire où en est notre recrutement.<br />\r\n12.03.09: Clte ok pour mise en place de Mme NAVET ce lundi 16.03.09 avec VA.<br />\r\n17.03.09: VA a eut la cliente qui est satisfaite de Mme NAVET.','',0,9),(10791,'0',2971,1060,4,0,'2009-03-09 11:43:00',0,'Informer Mme AUDRAND de la dem de Mlle JOYANES + dire où en est notre recrutement<br />\r\n12.03.09: Mme AUDRAND ok pour presta ce vendredi 13 avec nouvelle intervenante avec Mme NAVET. Arriver impérativement à 8h30 pour mise en place.<br />\r\n16.03.09 : J\'ai eut la cliente mais rdz-vs chez le kiné me demande de la rappeler ds l\'apm.<br />\r\n16.03.09 : Relance cliente => Mess sur son rpdr pour point<br />\r\n19.03.09: Appel ce jour pour informer démission de Mme NAVET suite décés de sa soeur. Je dois tenir au courant Mme AUDRAND sur l\'évolution de notre recrutement.<br />\r\n23.03.09/ pAS DE PRESTA DE REMPLACEMENT AVEC mME LAURENT le 24.03.09. La cliente atd sa nouvelle aide ménagère','',0,9),(10793,'1',0,877,4,0,'2009-03-09 11:46:00',0,'annulation formation encadrement gaignard<br />\r\n<br />\r\n','',0,20),(10794,'1',0,877,4,1,'2009-03-09 11:46:00',0,'ok tenu informé<br />\r\n','-2',10793,20),(10795,'1',3434,927,4,0,'2009-03-09 11:46:00',0,'Elle annule le 19/03. Elle donnera surement du linge à repasser','',0,14),(10796,'1',2739,594,4,0,'2009-03-09 11:50:00',0,'Mail du 9.03.09 de Mme JOUVE nous faisant part qu\'elle interviendrait chez Mme SIMON tous les mardi de 09h à 11h au lieu de 11h à 13h.','',0,9),(10797,'1',1611,0,4,0,'2009-03-09 11:50:00',0,' le 09/03 mokhtari abste poss remplacement ','',0,10),(10798,'1',4182,0,3,4,'2009-03-11 12:31:00',0,'','-2',10652,20),(16901,'1',3187,0,4,0,'2009-07-30 14:29:00',0,'décalage de la prestation au jeudi ','',0,20),(16902,'1',3187,0,4,4,'2009-07-30 14:30:00',0,'','-2',16901,20),(10803,'1',4199,0,4,0,'2009-03-09 12:04:00',0,'Clt souhaite 6h/sem<br />\r\nRdz-vs le 10.03.09 à 15h <br />\r\nClt ok mardi matin et vendredi matin avec Mme ZINE<br />\r\n19.03.09: Mess Rpdr clt pour point qualité<br />\r\nmessage répondeur pour point organisation ; mme zine n\'arrive pas à faire toute la maison à chaque fois ; elle propose l\'organisation suivante :<br />\r\nle mardi : le studio et le haut à fond,<br />\r\nle vendredi : le bas et le repassage<br />\r\ncontact avec la cliente : cette organisation lui convient','',0,9),(10944,'1',4182,0,3,4,'2009-03-12 14:31:00',0,'','-2',10652,20),(10805,'1',0,371,4,0,'2009-03-09 12:04:00',0,'remplacement suite annulation guittard <br />\r\n','',0,20),(10806,'1',0,371,4,4,'2009-03-09 12:05:00',0,'proposition de remplacement : soriano et bitto le jeudi après midi <br />\r\n','-2',10805,20),(10807,'1',0,371,4,1,'2009-03-10 12:06:00',0,'ok pour les remplacements envoi mail OK<br />\r\n','-2',10805,20),(10808,'1',4166,0,3,1,'2009-03-10 13:00:00',0,'personne pour le moment pour effectuer les prestations. De plus celui ci compte annuler tout les 15 jours. Lui explique que nous partons sur une base régulière des prestations chaque semaine. IL voit de son côté. Nous le contactons pour l\'informer de la demande si celle ci a pu être traité. Absent pour 15 jours.<br />\r\n<br />\r\n','-2',10512,20),(10809,'1',4179,0,3,1,'2009-03-10 18:00:00',0,'OUi elle en parle a son conjoint et nous recontacte','-2',10612,20),(10810,'1',3908,0,3,1,'2009-03-16 14:16:00',0,'non personne qui pourrait accéder a la demande. <br />\r\nBesoin de matériel pro (nettoyeuse...)<br />\r\nNe fournit pas le matériel de leur côté','-2',8190,20),(10815,'0',2644,0,4,0,'2009-03-09 13:17:00',0,' le 09/03 Résiliation définitive prestation pour raison personnelles','',0,10),(10816,'1',4097,0,3,1,'2009-03-10 16:00:00',0,'prestation le vendredi matin de préférence.<br />\r\n','-2',9876,20),(10817,'0',1718,0,4,0,'2009-03-09 13:54:00',0,'Prestation de Mme ENET bien passée ce jour, si besoin de remplacement, il la reprendra pour les mêmes horaires si possible','',0,14),(10818,'1',2125,0,4,0,'2009-03-09 14:10:00',0,'ON NE FACTURE PAS LA PRESTA DU 10.03 CAR ENTERREMENT MAIS ON FACTURE LE 03.03 CAR LA CLIENTE A OUBLIE DE NOUS PREVENIR ET MME ABBA EST ALLEE CHEZ LA CLIENTE POUR RIEN','',0,9),(10819,'1',4201,0,4,0,'2009-03-09 14:23:00',0,'Client interessés par 12h/sem.<br />\r\nPoint qualité à faire MAREF + PHILIP / + mise ne place Mme PHILIP le mercredi 18.03.09<br />\r\n20.03.09: Mess Rpdr cliente pour faire point qualité.<br />\r\n20.03.09: La cliente est satisfaite des deux intervenantes. Mme PHILIP est plus ouverte, Mme MAREF plus réservée. Mais satisfaite des prestations.<br />\r\nLa cliente souhaite refaire un point dans quelque temps (programmation dans 15 jours/3sem).<br />\r\n15.04.09: Mess Rpdr clte pour faire point<br />\r\n15.04.09: La cliente= satisfaire des prestations des 2 aides ménagères. Elle est ravie de leurs services','',0,9),(11091,'1',721,0,4,0,'2009-03-13 17:08:00',0,'l\'intervenante me fait part d\'une grève le jeudi 19.03 : elle doit s\'arranger pour faire garder son fils sinon elle devra aller chez boniol le mardi 17.03 avec accord préalable du client.<br />\r\n16.03.09: Mme MALEVET a trouvé 1 solution pour son fils. Donc pourra intervenir chez Mme BONIOL','',0,9),(10821,'0',1218,204,4,0,'2009-03-09 15:03:00',0,'Elle fera les 4h de Mme MARET le 28/04/09 AM pour des raisons personnelles (convocation tribunal)<br />\r\nelle prévient la cliente','',0,14),(10822,'1',871,204,4,0,'2009-03-09 15:04:00',0,'Bonjour,<br />\r\n<br />\r\nConcernant la prestation de mercredi prochain 11 mars de 8h à 11h00 avec Mme Lebrasidec (Adresse de la prestation: 11 rue des Volubilis, 44840 Les Sorinières) est-ce qu\'il serait possible de la décaler soit à l\'après-midi à partir de 14h00 ou de décaler au jeudi 12 mars ou vendredi 13 mars? Si le décalage n\'est pas possible, merci d\'annuler alors la prestation de cette semaine.<br />\r\n<br />\r\nJe suis désolée mais je n\'ai pas le numéro de téléphone de Mme Lebrasidec sur moi donc je ne peux pas la joindre avant ce soir. Est-ce que vous pouvez lui passer ce message ou me communiquer son numéro.<br />\r\nMerci d\'avance.<br />\r\nCordialement,<br />\r\n<br />\r\nValérie Buet<br />\r\n<br />\r\n<br />\r\nRéponse LE BRASIDEC : intervention le vendredi 13/03/09 à partir de 14H','',0,14),(11344,'0',0,237,4,0,'2009-03-19 15:52:00',0,'Elle prend en congés les 22 et 23 mai.<br />\r\nprévenir ses clients','',0,14),(10825,'1',3584,0,4,4,'2009-03-09 15:09:00',0,'modif de 14 à 16 le mercredi am','-2',10170,20),(10826,'1',3584,0,4,1,'2009-03-10 11:17:00',0,'Ok reconnait ses erreurs et a bien eu les messages sur répondeur. Est ok pour faire des modifs au jeudi après midi de 16 à 18H .<br />\r\n','-2',10170,20),(10827,'0',1776,0,4,0,'2009-03-09 15:15:00',0,'ce jour le 9/03/09 elle n\'a fait que 13h à 15h car Mme TELLIER a un pb de fer<br />\r\nfera peut être le reste jeudi','',0,14),(10828,'0',0,370,4,0,'2009-03-09 15:38:00',0,'Elle n\'a pu allé travailler chez Mme KERBASTARD car elle a un pb de voiture nous tient au courant pour jeudi am','',0,14),(10829,'1',2184,0,4,0,'2009-03-09 15:50:00',0,'Msg poor remplacement demain 10/03 avec Mme Lfarge','',0,10),(10835,'1',3047,0,4,0,'2009-03-09 16:13:00',0,'annulation de la prestation de ce vendredi <br />\r\n','',0,20),(10837,'1',4203,0,3,0,'2009-03-09 16:31:00',0,'4H semaine<br />\r\n','',0,20),(10840,'1',4203,0,3,4,'2009-03-09 16:32:00',0,'','-2',10837,20),(10841,'1',4203,0,3,4,'2009-03-10 11:24:00',0,'','-2',10837,20),(10842,'0',0,102,4,0,'2009-03-09 17:25:00',0,'Elle prend du 6 au 18 avril 2009<br />\r\net garde 1 jour pour l\'école de son fils','',0,14),(10843,'0',0,102,4,0,'2009-03-09 17:25:00',0,'','',0,14),(10844,'0',3932,997,4,0,'2009-03-09 17:32:00',0,'9.03.09: Mess Rpdr cliente suite arrêt maladie de Mme GAMBIER afin de lui proposer 1 remplaçante. Au départ, j\'avais prévu demain apm, mais cela fait trop loin pour Mme ABBA. J\'ai informé la cliente que j\'aurais 1 rplcment mercredi apm à partir de 12h45 avec Mme TALEB.<br />\r\n24.04.09: Mail à MMe ABBA pour lui dire maintient des presta TASCHINI jusqu\'à nouvel ordre.','',0,9),(10845,'1',4142,0,3,1,'2009-03-10 17:35:00',0,'Ok quelqu\'un de siposnible il faut valider les créneau avec Mr soumebelle.<br />\r\n','-2',10281,20),(10847,'0',0,421,4,0,'2009-03-09 17:50:00',0,'le 9/03/09 telepointage n\'a pas marché','',0,14),(10848,'1',0,994,4,0,'2009-03-09 18:00:00',0,'décalage presta montaubric <br />\r\n','',0,20),(10849,'1',0,994,4,4,'2009-03-09 18:00:00',0,'jeudi ou vendredi matin<br />\r\n','-2',10848,20),(10850,'1',0,994,4,1,'2009-03-10 12:27:00',0,'jeudi matin de 9h à 12h la prestation chez Mme MONTAUBRIC','-2',10848,20),(10851,'1',1108,0,5,1,'2009-03-11 17:24:00',0,'David a bien fait sa prestation mais tout s\'est bien passé ?<br />\r\nnon trop limité au niveau de la prestation quand elle fait le ménage elle même se rend compte comme la pièce est sale<br />\r\n<br />\r\n','-2',10245,20),(10852,'0',1592,0,4,0,'2009-03-09 18:04:00',0,'message répondeur proposant une presta jeudi 12.03 de 14h à 17h.<br />\r\nLa cliente OK pour 14h/17h puis 2h toutes les semaines.<br />\r\nFaire le point avec la cliente concernant le planning de Mme MAREF sem prochaine','',0,9),(10853,'1',2061,0,4,4,'2009-03-10 15:45:00',0,'ok pour jeudi ','-2',10770,20),(11227,'1',4250,0,3,0,'2009-03-17 13:56:00',0,'2H de prestation ','',0,20),(10855,'1',3350,0,1,4,'2009-03-11 12:28:00',0,'pas de message<br />\r\n','-2',6164,20),(10876,'1',3782,0,5,0,'2009-03-06 19:00:00',0,'Pèse-personne cassé par mme Moreira (posé sur le mur pour nettoyer le sol de la sdb) ','',0,2),(10859,'0',0,501,7,0,'2009-03-10 09:54:00',0,'Le 10 abce pour refus remplacement chez Nicolai','',0,10),(10860,'1',2060,0,1,0,'2009-03-10 10:14:12',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(10861,'1',2060,371,1,1,'2009-03-11 12:35:00',0,'tout se passe bien ? oui','-2',10860,20),(10862,'1',0,728,4,0,'2009-02-25 11:08:00',0,'verley modif suite raposo au mercredi AM<br />\r\n','',0,20),(10863,'1',0,728,4,1,'2009-03-09 11:09:00',0,'voir si ok, pense c\'est bon de son côté','-2',10862,20),(10864,'1',3584,0,4,1,'2009-03-10 10:18:00',0,'Est très énervé dit ne pas avoir été prévenu de la modification veut qu\'on le recontacte pour valider les horaires de la prestation de cette semaine<br />\r\n','-2',10170,20),(10865,'1',4203,0,3,1,'2009-03-10 11:45:00',0,'Brief commercial Ok <br />\r\nRdv commercial pris','-2',10837,20),(10866,'1',4203,0,3,3,'2009-03-12 11:30:00',0,'ok veut 3H au début puis sa demande évoluera sur 4h plus tard quand la maison aura fini de s\'agrandir <br />\r\n','-2',10837,20),(10867,'1',4203,0,3,4,'2009-03-13 15:52:00',0,'trop juste pour la mise en place des prestations la semaine prochaine par contre pour la 1ère semaine d\'avril sera bon normalement <br />\r\n','-2',10837,20),(10868,'1',3326,918,4,0,'2009-03-10 11:46:00',0,'10.03.09: Mess Rpdr Mme RUBIO afin de faire le point avec elle et ses clientes + lui rappeler (de vive voix) que le pointage est obligatoire : Vérifier si elle a tjrs sa carte<br />\r\n11.03: Relance n°2<br />\r\n12.03 : J\'ai eut Mme RUBIO concernant ses pblms de pointages, c\'est 1 oubli. Elle a tjrs sa carte de télépointage.<br />\r\nVérifier tous les 15 jours son pointage<br />\r\n25.03.09: Mme RUBIO respecte le télépointage. Continuer à vérifier<br />\r\n','',0,9),(10870,'1',2790,644,4,0,'2009-03-10 11:58:00',0,'9.03.09: Mme MHAMEDI ne peut pas aller travailler ce jour (enfant malade). Donc presta compensatoire le jeudi 12.03.09 de 9h30 à 13h30 (sur horaire Mme ALBRECHT). Clte Ok<br />\r\n11.03.09: Mme MAMEDI m\'a appelé car elle ne pourra pas intervenir dans la totalité le 13.03. Elle doit récupérer son fils à l\'hôpital, elle ne pourra faire qu\'1h30. Elle se propose de faire 6h chez MMme CALVET le 12.03.09<br />\r\n11.03.09: MME CALVET OK','',0,9),(10871,'0',2604,453,4,0,'2009-03-10 11:59:00',0,'Client annul presta du 12/03/09.','',0,10),(10874,'1',4166,0,3,1,'2009-03-19 18:24:00',0,'personne sur le secteur pour le moment','-2',10512,20),(11139,'1',4142,0,3,1,'2009-03-17 12:36:00',0,'ok pour démarage','-2',10281,20),(11140,'1',2728,0,1,0,'2009-03-16 12:41:00',0,'reprise de prestation?<br />\r\n','',0,20),(10918,'1',3183,843,4,0,'2009-03-11 09:49:00',0,'a partir du 16/03/09 clt veux deux presta de remplacment.','',0,10),(10919,'1',901,1067,4,0,'2009-03-11 09:49:00',0,'Mme JEAN ok pour 1 remplacement suite journée de formation de Mme GARROUMA. Presta avec Mme DOUCINE qui est ok pour le 17.03.09 de 9h à 12h.','',0,9),(10883,'1',1396,199,4,0,'2009-03-10 15:58:00',0,'Suite formation de Mlle KOUNLOTHAM le 17.03.09 Mme KOERING ne souhaite pas de prestation en +.','',0,9),(10884,'1',1132,199,4,0,'2009-03-10 16:00:00',0,'Suite formation du 17.03.09 Mme WATTTREMET souhaite que Mlle KOUNLOTHAM intervienne 1h de + le 19.03 et le 20.03.<br />\r\nMlle KOUNLOTHAM OK <br />\r\n20.03.09: Contrôle télépointage, Mlle KOULOTHAM a bien effectué ses heures en plus.','',0,9),(10885,'1',4097,0,3,1,'2009-03-10 17:00:00',0,'Première prestation ce jeudi de 9H à 11H puis par la suite de 8H à 10H le jeudi matin. Ok validé de son côté.<br />\r\n','-2',9876,20),(10886,'1',3052,0,3,1,'2009-03-10 11:18:00',0,'c\'est bon a partir de lundi <br />\r\n10H 12H lunid et jeudi et 13H 15H le vendredi <br />\r\n','-2',605,20),(10887,'1',0,1028,4,0,'2009-03-10 16:33:00',0,'accepte fonsorbes?<br />\r\n','',0,20),(10888,'1',0,1028,4,1,'2009-03-10 16:33:00',0,'oui OK pas de prob pour fonsorbes doit être libre à 15H seul impératif<br />\r\n','-2',10887,20),(10889,'1',3685,1055,4,0,'2009-03-10 16:20:00',0,'Point qualité cliente : Clte satisfaite. Sait tenir une maison.','',0,9),(10890,'1',1049,1055,4,0,'2009-03-10 16:39:00',0,'Point qualité client le 10.03.09 : Clt satisfait. A rencontré Mme MAREF, elle a pris des initiatives, fait les vitres.','',0,9),(10891,'0',4074,0,3,4,'2009-03-11 17:30:00',0,'pas de message<br />\r\n','-2',9714,20),(14802,'1',0,1116,7,1,'2009-06-08 10:30:00',1,'Redemander photocopie TS','-2',14801,2),(12518,'1',4392,0,3,0,'2009-04-15 18:17:00',0,'','',0,2),(12519,'1',4392,0,3,3,'2009-04-17 14:00:00',1,'','-2',12518,2),(12520,'0',4394,0,4,0,'2009-04-16 08:50:00',0,'Rdz-vs commerciale le 21.04.09 à 12h.<br />\r\nIntéressé par 2h/sem<br />\r\nje pense à Mme TOUMI le mercredi entre 12h & 14h<br />\r\nClt ok pour presta le 29.04 de 12h à 14h<br />\r\n30.04.09: Point qualité clt qui est moyennement satisfait. <br />\r\nVoir suivi pblm presta','',0,9),(14575,'1',3173,475,4,0,'2009-06-03 14:42:00',0,'ELLE N\'ARRIVE PAS A POINTER CAR LE TEL NE MARCHE PAS','',0,14),(15244,'1',4634,0,3,0,'2009-06-16 11:13:00',0,'','',0,2),(14154,'1',1170,567,4,0,'2009-05-25 09:23:00',0,'Laisser MSG pour abs interv. proposer + d\'heures si l\'interv revient ou RPLCM.<br />\r\nannul presta du 1/06','',0,10),(10899,'1',3452,0,4,0,'2009-03-10 17:14:00',0,'Ne souhaite pas de remplacement pour cette sem du 9/03','',0,10),(10904,'1',4147,1055,4,0,'2009-03-10 17:16:00',0,'Point qualité : Clte très contente y compris son mari!','',0,9),(10907,'0',0,1074,7,1,'2009-03-10 17:20:52',0,'Vérification des références','-2',0,21),(10908,'0',0,1074,7,1,'2009-03-10 15:00:00',1,'','-2',10907,21),(10909,'1',1076,0,4,0,'2009-03-10 17:24:00',0,'Msg le 10à 17h 24 abce Fdm merc 11','',0,10),(10910,'1',4097,0,3,1,'2009-03-13 17:29:00',0,'ok 1ere prestation?<br />\r\nsuspend les prestations de ménage car s\'est fait offrir en cadeau un coffret smart box ménage pour 20H de prestations donc nous recontactera quand son cadeau sera fini.<br />\r\n','-2',9876,20),(10911,'0',2361,0,4,0,'2009-03-10 17:34:00',0,'annulation du contrat pour départ papera','',0,10),(10912,'1',4190,0,3,1,'2009-03-11 15:25:00',0,'Non avait juste effectué une demande de devis pour faire un comparatif de prix mais pour le moment ne sont pas intéressé par les offres et préfèrent continuer a faire le ménage eux meme.<br />\r\n','-2',10745,20),(10915,'0',1714,322,4,0,'2009-03-11 09:01:00',0,'Suite journée de formation du 17.03.09, Mme CALVET récupérera le 13.03.09 1h et le 20.03 1h.<br />\r\nContrôler les heures du 13.03 effectuer <br />\r\n13.03 : 9h04/14h05 & le 20.03.09:9h13/14h13','',0,9),(11417,'1',4234,1066,7,0,'2009-03-23 10:11:00',0,'','',0,10),(11418,'1',4234,1066,7,4,'2009-03-23 10:11:00',0,'Pour point sur presta en vue d\'un prochain ctrl.','-2',11417,10),(10920,'0',674,1041,4,0,'2009-03-11 09:59:00',0,'11.03.09 : Mess Rpdr Mlle ZINE afin de savoir si elle peut faire presta de remplacement ce mardi 17.03 chez M. VALERE suite journée de formation de Mme HMAMOU.<br />\r\nPdre ligne 6 à l\'arrêt ST GUILHEM, dscdre à OBERSAVATOIRE + pdre ligne 15 direct° P. de Coubertin et Decsdre à l\'aarêt BENJAMIN MILHAU. Trajet environs 17mn<br />\r\nCe sera Mlle KOULOTHAM qui interviendra chez la cliente le 19.03.09 de 9/11h. Prévenir Mlle KOUNLOTHAM d\'accéder par le n°97 de l\'avenue de lodève pour arriver au n°99. Sonner pas besoin de cles + communiquer n° de tel de la cliente <br />\r\n19.03.09 :Mess Rpdr Mlle KOUNLOTHAM ce jour à ce sujet.','',0,9),(10922,'1',2714,472,4,0,'2009-03-11 10:05:00',0,'clt annul presta du 18/03/09 mess laisser fdm','',0,10),(10923,'1',3029,0,3,1,'2009-03-11 09:30:00',0,'nous a recontacté car souhaite une intervenante<br />\r\n','-2',575,20),(10924,'1',3029,0,3,1,'2009-03-11 10:23:00',0,'OK envoi du courrier avec le bon de commande et la plaquette commercial<br />\r\n','-2',575,20),(10925,'1',3029,0,3,1,'2009-03-11 15:30:00',0,'Pour sabri le lundi matin de 9H à 11H exceptionnellement puis par la suite 11h_13H peu importe.<br />\r\n2H de prestation entretien courant<br />\r\n','-2',575,20),(10926,'1',2234,359,4,0,'2009-03-11 10:44:00',0,'MESS laisser 10h44 pour prevenir absence de fdm du 12/03/09','',0,10),(10927,'1',1597,359,4,0,'2009-03-11 10:55:00',0,'clt prvenu le 11/03/09 à 10h55 absence fdm du 13/03/09','',0,10),(10928,'1',2215,494,4,0,'2009-03-11 11:18:00',0,'mess laisser pour savoir si possibilité de remplacement vendredi apres midi ?','',0,10),(10929,'1',3052,0,3,1,'2009-03-11 11:20:00',0,'bon de commande Ok courrier prêt à partir ','-2',605,20),(10930,'1',3052,0,3,1,'2009-03-16 12:05:00',0,'Nous a confondu avec une autre société. En réalité ne voulait pas signer avec nous.<br />\r\nOK on contacte son fils : 0561629831.<br />\r\nMalentendu entre la mère et nous qui nous avait confondu il s\'excuse en son nom. Il nous précise que si sa mère a besoin elle nous contactera si l\'autre société ne fait pas affaire.<br />\r\n','-2',605,20),(10931,'1',2069,456,4,0,'2009-03-11 11:22:00',0,'clt prevenue le 11/03/09 à 11h22 pour absence fdm du 12/03/09','',0,10),(10932,'1',2215,494,4,0,'2009-03-11 11:24:00',0,'clte prevenue absence fdm du 13/03/09 veut savoir si possibilité remplacement MmE BRAHMI debut de semaine prochaine? doit la rappeler en fin de semaine ','',0,10),(10933,'0',3608,997,4,0,'2009-03-11 11:44:00',0,'11.03.09 : Suite mess sur notre répondeur de Mme CALMES je l\'ai appelé pour faire le point sur ses annuls de mars.<br />\r\nElle annul le 17.03 et le 20.03 car part au ski, et ne souahite pers cette semaine pour remplacer absence de Mme GAMBIER<br />\r\n20.03.09: Mme NDOUO ne pourra pas faire lundi mais ok pour jeudi si besoin.<br />\r\n23.03.09: Mme PEREIRA effectuera presta chez Calmes ce vendredi 27.03.09.<br />\r\nClte ok pour presta mardi + vendredi','',0,9),(10935,'1',1977,497,4,0,'2009-03-11 11:47:00',0,'Mail ce jour de Mme VERTUEL me faisant part qu\'elle avait demandé à Mme CALKA si elle pouvait intervenir 1h de + le 23&30.03 et le 6.04.09.<br />\r\nVu planning ok<br />\r\n30.03.09 : Télépointage 23/03 + 30/03 : 9/13h ok.','',0,9),(10936,'1',3318,0,3,1,'2009-03-12 16:08:00',0,'non celle ci n\'est jamais disponible nous ne pouvons pas la contacter sur des horaires si tardifs. Avons donné le numéro au fils/compagnon? pour qu\'elle nous recontacte dès qu\'elle a un moment. Tenterons tout de meme de la joindre un soir ou l\'agence ferme plus tard.','-2',10773,20),(10937,'1',4179,0,3,1,'2009-03-12 16:29:00',0,'Pris une décision?<br />\r\nSa fille au tél, cliente en vacances la contacter lundi quand celle ci sera de retour.<br />\r\n','-2',10612,20),(10938,'1',0,1061,4,0,'2009-03-11 12:03:00',0,'prestation chez mme renard <br />\r\n','',0,20),(10939,'1',0,1061,4,4,'2009-03-11 12:04:00',0,'','-2',10938,20),(10940,'1',0,1061,4,4,'2009-03-12 13:41:00',0,'','-2',10938,20),(10942,'1',4142,0,3,1,'2009-03-11 12:25:00',0,'Mme renard veut qu\'on l\'avertisse car il lui faut quelqu\'un rapidement <br />\r\nIL faut que l\'on prévienne l\'intervenant qui viendra lors de la prestation que la cliente est malade et que celle ci sera donc présente sur la prestation. Ok on la tient au courant rapidement pour pouvoir commencer les prestation le mercredi et vendredi si possible.<br />\r\nAU début pendant 2 semaine Mardi, mercredi et jeudi 4H par jour soit (12H semaine)','-2',10281,20),(10943,'1',3350,0,1,4,'2009-03-12 12:29:00',0,'pas de message tenter lundi<br />\r\n','-2',6164,20),(10945,'1',2417,0,7,4,'2009-03-12 14:22:00',0,'règlement ds les plus brefs délais<br />\r\n','-2',10044,20),(10946,'0',2855,204,4,0,'2009-03-11 13:22:00',0,'Dossier 28616 annule les prestations du 4,9,13 et 16 avril<br />\r\n<br />\r\n','',0,14),(10947,'0',0,1018,4,0,'2009-03-11 13:26:00',0,'De : marie-line985.jadeau [mailto:marie-line985.jadeau@laposte.net] <br />\r\nEnvoyé : mardi 10 mars 2009 18:24<br />\r\nÀ : menage<br />\r\nObjet : <br />\r\n<br />\r\nBonjour,<br />\r\nMardi après-midi, je me suis trompée de touche pour enregistrer ma fin de prestation chez Mr Busson : je suis arrivée à 13h33 et j\'ai terminé à 15h38.<br />\r\nDe +, je n\'ai plus de disponibilité.<br />\r\nA bientôt<br />\r\nMme Jadeau<br />\r\n','',0,14),(10948,'1',3762,898,4,0,'2009-03-11 13:27:00',0,'bonjour,<br />\r\nje n\'ai pas pointé à mon arrivée chez Mme Raffi (tél non chargé) : elle était présente heure d\'arrivée : 11h35<br />\r\n<br />\r\n(...Y a t\'il du neuf du côté de Couëron ?) cordialement, Delphine GUY<br />\r\n<br />\r\n','',0,14),(10950,'1',616,0,4,0,'2009-03-11 13:45:00',0,'Elle souhaite un remplacement pendant abs de Mme MOISAN les 7 et 14 avril','',0,14),(10953,'0',595,928,4,0,'2009-03-11 14:29:00',0,'11.03.09 : Suite à la demande de Mme AZZOUZI intervention chez la cliente les lundi apm à compter du 16.03.09. Clte ok vers 13h30/13h45.','',0,9),(10954,'1',4213,0,4,0,'2009-03-11 15:07:00',0,'ok pour Rv mercredi 11 à 19h 30 pour début jeudi 12 à 12h','',0,10),(10955,'1',2412,0,4,0,'2009-03-11 15:17:00',0,'annulation prestation ','',0,20),(10956,'1',2749,0,1,4,'2009-03-16 16:34:00',0,'','-2',10729,20),(10957,'1',2412,0,4,1,'2009-03-11 15:17:00',0,'annule le 16/03','-2',10955,20),(10958,'1',2195,863,4,0,'2009-03-11 15:19:00',0,'Mme LULUVAMU ok pour presta de remplacement le 17.03 de 13 à 16h chez la cliente. Je déposerai les clés le 17.03 chez interlude avant 12h.','',0,9),(11396,'0',3769,743,7,6,'2009-03-25 17:00:00',1,'20/03/2009 : cliente prévenue contrôle tél<br />\r\n25/03/2010 : test','0',11395,21),(10960,'0',1591,352,4,0,'2009-03-11 15:21:00',0,'Suite formation de Mme TALEB le 17.03 presta décalée au 19.03.09 avec Mme AKEVA.<br />\r\nClte ok.<br />\r\nVoir VA pour les clefs<br />\r\nSuite grève TAM Mlle AKEVA n\'a pas pu effectuer sa presta de remplacement chez Mme SUC/CASTEL. J\'ai eu Mme CASTEL pour lui en faire part, je lui ai proposé 1 presta mardi 24.03 de 4h au lieu de 3h. MmE CASTEL m\'a demandé de voir cela avec Mme SUC;<br />\r\nMess Rpdr MME SUC. J\'atd son appel afin de savoir si ok.','',0,9),(10962,'1',4190,0,3,1,'2009-06-11 15:26:00',0,'non n\'est plus d\'actualité ?<br />\r\n','-2',10745,20),(11256,'1',3367,0,4,0,'2009-03-17 12:02:00',0,'fin des prestations','',0,20),(11257,'1',3367,0,4,4,'2009-03-18 12:02:00',0,'suspension des prestations prend effet quand ?<br />\r\n','-2',11256,20),(10965,'1',2754,0,4,0,'2009-03-11 16:13:00',0,'annulation du - 13 au 14 /03 inclus retour 27 0/3<br />\r\n -12/4 au 05/ 05 retour 12/05 <br />\r\n - 22/05 ','',0,10),(10966,'1',1776,237,4,0,'2009-03-11 16:48:00',0,'Elle va faire les 1h50 manquant du 9/03/09 le 12/03 à partir de 13h15<br />\r\n<br />\r\nFinalement elle a fait 13h15 à 15h.','',0,14),(10967,'0',2429,0,4,0,'2009-03-11 16:49:00',0,'Cliente annule le 6 et 13 avril','',0,14),(11068,'1',3508,0,1,0,'2009-03-13 10:19:09',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(11069,'1',3508,763,1,4,'2009-03-14 12:16:00',0,'','-2',11068,20),(11345,'0',1852,0,4,0,'2009-03-19 16:03:00',0,'prestation le 25/03/09 de 9h à 11h avec Mme BURGAUD','',0,14),(11054,'0',4227,0,1,0,'2009-03-12 21:20:00',0,'RECO DU CLIENT CLIENT CLEMENT QUI LUI A DIT QUE MENAGE ET CIE C EST TIP TOP !!! VOIT AVEC SON MARI ET NOUS RAPPELLE','',0,9),(11090,'1',0,1061,4,4,'2009-03-19 17:03:00',1,'','-2',10938,20),(10970,'1',3164,0,4,0,'2009-03-11 17:04:00',0,'bonne prestation ?','',0,20),(10971,'1',3164,0,4,1,'2009-03-11 17:05:00',0,'oui très bien mais aimerait détailler. Est occupé la recontacter demain<br />\r\n','-2',10970,20),(10972,'1',3164,0,4,4,'2009-03-12 13:43:00',0,'mise au point sur suspension reprise quel moment? préavis avec son ex femme de ménage<br />\r\n','-2',10970,20),(10973,'0',3873,992,4,0,'2009-03-11 17:04:00',0,'Mme MIRAMOND vient de me contacter pour annuler sa presta de demain. Car les ouvriers n\'ont pas fini les travaux de sa cuisine aujd\'hui comme prévu. Je lui ai rappelé les conditions générales. <br />\r\nOn ne facture pas car ne pouvait pas prévoir ....<br />\r\nLa prochaine on facturera ....','',0,9),(14806,'0',4068,1008,4,0,'2009-06-08 10:41:00',0,'annul presta du 12/06 fdm prevenue','',0,10),(14803,'1',0,1045,7,0,'2009-06-07 20:02:00',0,'','',0,2),(10977,'1',3029,0,3,1,'2009-03-11 17:11:00',0,'a partir de 8H30 le matin.<br />\r\n','-2',575,20),(10978,'1',3029,0,5,0,'2009-03-11 17:15:00',0,'<br />\r\n','',0,20),(10979,'1',3029,0,5,4,'2009-03-16 17:16:00',0,'Reprogrammer démarrage de la prestation demain matin?<br />\r\nMess rép et fixe','-2',10978,20),(10980,'0',4074,0,3,4,'2009-03-12 16:10:00',0,'','-2',9714,20),(10981,'1',596,846,4,0,'2009-03-11 17:22:00',0,'Mme DULLIEUX souhaiterait des presta pour ses parents à Jacou avec Mme JACQUET. Or MME JACQUET a des scéances de kiné (15) pour son bras gauche. Donc pour le moment ne souhaite pas faire plus de presta.<br />\r\nMme JACQUET nous recontactera dès qu\'elle pourra refaire + d\'h. Pour le moment ne rien lui proposer.','',0,9),(10982,'1',1108,0,5,1,'2009-03-12 17:26:00',0,'arrete les prestations a ce jour si quelqu\'un la recontacter<br />\r\n','-2',10245,20),(10983,'0',0,795,4,0,'2009-03-11 17:26:00',0,'Elle prend du 13 au 16 avril 2009','',0,14),(10985,'0',0,1077,7,1,'2009-03-11 17:49:30',0,'Vérification des références','-2',0,21),(10986,'0',0,1077,7,1,'2009-03-11 15:00:00',1,'','-2',10985,21),(11012,'1',1140,597,4,0,'2009-03-12 13:29:00',0,'Mme GUICHETEAU a tel ce jour elle a un souci de santé, elle va chez le medecin et donc ne pourra pas aller chez la cliente.<br />\r\n<br />\r\nelle va chez la cliente lundi 16/03/09 à la place','',0,14),(11013,'1',0,1061,4,1,'2009-03-13 13:00:00',0,'il est Ok et mais veut quand meme une après midi de disponible par semaine <br />\r\n','-2',10938,20),(10991,'1',0,789,7,0,'2009-03-12 10:58:00',0,'convocation visite médicale','',0,20),(10992,'1',0,789,7,4,'2009-03-12 10:58:00',0,'le 18/03 a 10h45','-2',10991,20),(10993,'1',0,789,7,1,'2009-03-13 17:05:00',0,'entretien préalable au licenciement courrier AR <br />\r\nOk<br />\r\n','-2',10991,20),(10994,'1',4016,1027,5,0,'2009-03-12 11:07:00',0,'','',0,2),(10995,'1',4016,0,5,1,'2009-03-12 11:07:00',0,'Cliente pas très satisfaite de la 1ere presta : des choses ont été faites à fond alors que ce n\'est pas l\'attente de la cliente (bureau, wc, sdb), repassage pas fait, bcp de choses en désordre, 2 lumières restées allumées, prises débranchées, traces de boue sur le sol (ne pas rentrer avec les chaussures ds les chbres car moquette blanche), poussières pas faites partout (chbres, salon), cuisine plus sale que le matin (serpillère rincée ds l\'évier). <br />\r\n<br />\r\n2h de presta facturées au lieu de 2,5h.<br />\r\n<br />\r\nFaire un contrôle après la presta du 13/03.','1',10994,2),(14515,'0',4181,1075,4,0,'2009-06-01 10:03:00',0,'01.06.09: Info de VA comme quoi le clt arrêt presta car a de nouveau sa femme de ménage.<br />\r\n2.06.09: Mess Rpdr Mme NAVET pour informer arrêt presta MANUEL dès cette sem + savoir si ok pour garder clt de castries (perte horaire?).<br />\r\n2.06.09: Ok mess transmis + ok pour clt castries','',0,9),(14458,'1',3647,842,4,0,'2009-05-29 09:09:00',0,'clt ne veut que deux heure de presta au lieu de 3h le 3juin. fdm prevenue<br />\r\nrectifier ds soft','',0,10),(10997,'1',840,1066,7,0,'2009-03-12 11:18:00',0,'','',0,10),(10998,'1',840,1066,7,6,'2009-03-12 11:18:00',0,'Interv a eu beaucoup de mal a s\'organiser. Elle a effectué des tâches trop longue pour une 2ème presta. Conseil à la CLt, l\'intrev doit d\'abord prendre ses marques dans la maison et arriver à s\'organiser correctement et après lui donné des tâches supp.Le travail effectué était très bien fait.','0',10997,10),(11000,'1',3817,1065,7,0,'2009-03-12 11:25:00',0,'','',0,10),(11001,'1',3817,1065,7,6,'2009-03-13 14:30:00',0,'pas de prob.','-2',11000,10),(11002,'1',1122,1008,7,0,'2009-03-16 10:30:00',0,'','',0,10),(11003,'1',1122,1008,7,6,'2009-03-16 11:00:00',0,'','-2',11002,10),(11109,'1',4025,482,4,0,'2009-03-16 10:32:00',0,'Appel ce jour du client nous faisant part qu\'il souahiterait avoir 1h de + à chaque presta soit 9h/sem. MmE TALEB ok à compter du 18.03.09. + Modif taux des presta','',0,9),(11006,'1',3442,569,7,0,'2009-03-11 13:30:00',0,'','',0,10),(11007,'1',3442,569,7,6,'2009-03-11 13:30:00',0,'Suite à l\'appel de la clt. Clt a vu une différence de presta lors du remplacement de l\'interv. J\'ai fait part de cette réflexion à l\'interv. Il faut qu\'elle rentre plus dans les détails.','-2',11006,10),(11008,'1',4221,0,1,0,'2009-03-12 11:37:00',0,'Msg laissé sur port client pour mise en place. Proposition mme Ibbou samedi 10H-14H ','',0,2),(11011,'0',4222,0,1,0,'2009-03-12 12:21:00',0,'Msg laissé sur port cliente pour savoir si elle souhaite passer par ns car on a tjs pas reçu le BC. Possibilité mme Sivathas jeudi matin à partir du 19/03','',0,2),(11014,'1',819,1020,4,0,'2009-03-12 13:43:00',0,'Mlle JEAN PRIVAT ne peut pas y aller cette am le 12/03/09 pour des pb de famille','',0,14),(11015,'1',3164,0,4,1,'2009-03-12 18:00:00',0,'ok globalement lui envoyer un mail pour les tarifs ','-2',10970,20),(11016,'1',3350,0,1,1,'2009-03-16 16:42:00',0,'Nous lui rappelons que nous attendons toujours un règlement de sa part pour les factures, nous avons toujours en notre possession ses clés qu\'il peut passer récupérer à notre agence.','-2',6164,20),(11017,'1',2932,0,4,1,'2009-03-16 14:09:00',0,'est occupé la recontacter dans 5 mn','-2',10466,20),(11018,'1',2929,0,7,4,'2009-03-16 15:50:00',0,'toujours rien reçu en attente d\'un règlement de leur part. Relancer tt les jours <br />\r\n','-2',10064,20),(11019,'1',2417,0,7,4,'2009-03-16 16:16:00',0,'Mise au point facturation. Nous ne pouvons pas faire des avances de trésorerie la facture est établi chaque mois nous atttendons donc un règlement à réception de facture.<br />\r\n<br />\r\n','-2',10044,20),(11020,'1',4182,0,3,1,'2009-03-13 17:00:00',0,'Est au travail la plupart du temps donc n\'est jamais joignable a son domicile.<br />\r\nBrief commercial OK<br />\r\nSe renseigne de son côté avec les autres organismes qu\'elle a déjà contacté.<br />\r\nNous explique que c\'est bien car nous sommes souple au niveau des annulations ....<br />\r\nJoindre dans 1 à 2 semaines<br />\r\n','-2',10652,20),(11021,'0',2446,619,4,0,'2009-03-12 14:36:00',0,'Elle s\'est présentée à son domicile ce jour le 12/03, il n\'était pas là. Prestation facturée du au déplacement<br />\r\nElle intervient du coup à 16h chez Mme PEZET','',0,14),(11022,'1',1950,864,7,6,'2009-03-12 12:30:00',0,'Constat CTRL: Détails sur presta régler(Salle de bain, micro onde,plan de travail, sol) Interv a pris initiative de faire les portes en plus de sont job demandé. Pour moi presta OK! attends retour CLT.','-2',9703,10),(11258,'1',3367,0,4,1,'2009-03-18 12:07:00',0,'met fin aux prestations a ce jour','-2',11256,20),(11023,'0',4225,0,1,0,'2009-03-12 15:16:00',0,'ATTENTION RECO DE NATHALIE ALNO AGENCE M&CIE RENNES : LEUR AIDE MENAGERE DEMISSIONNE AU MOIS DE MAI CAR ASSEZ AGEE ET VOUDRONT LA REMPLACER / REPRENDRE CONTACT FIN AVRIL SURTOUT SI ON A QQUN<br />\r\n27.04.09: Clte tjrs interessée par M&C mais qu\'en septembre. Car son aide-ménagère termine fin juin. La clte est absente pdt vacances été dc reprendra contact en sept 09<br />\r\n9.09.09: Clte satisfaite ds l\'ensemble, mais trouve qu\'elle fut rapide et qu\'elle n\'a pas assez \"fignolé\".Elle n\'aurait pas rangé le tapis en partant, vitre sdb? La clte a remiqs 1 clés à Mme DUCLOS=> envoie attestation','',0,9),(11254,'0',4196,0,1,0,'2009-03-18 11:32:00',0,'message repondeur pour savoir si elle a pris une décision concernant la mise en place des presta<br />\r\n13.05.09: Mess Rpdr clte afin de savoir si elle avait choisi 1 prestataire de service.','',0,9),(11025,'0',3640,854,4,0,'2009-03-12 15:46:00',0,'12.03.09: Le client met un terme à son contrat déménage dans un nouvel appartement qu\'ils viennent d\'acquérir (donc bcp de frais). Il est ravi de Mme NDOUO de la qualité de son travail. Nous contactera dès que sa situation fi. sera mieux.<br />\r\nSatisfait sur l\'ensemble du service de M&C. par contre le client souahite récupérer ses cles. Voir avec VA comment s\'organiser','',0,9),(11026,'0',3887,0,4,0,'2009-03-12 15:49:00',0,'Bonjour, <br />\r\n<br />\r\nPour le dossier 46375 et 28616, annulation de l\'intervention. <br />\r\nEn ce qui concerne le 49375, nous vous tenons informé car pas de retour du client à ce jour. <br />\r\n<br />\r\nCordialement, <br />\r\n<br />\r\n\"Menage & Cie Nantes\" <nantes@menage-et-compagnie.com> <br />\r\n <br />\r\n <br />\r\nMme CHAPELLE Valérie pour le client N°46375 pour le 14/04 <br />\r\n <br />\r\n','',0,14),(11027,'0',2855,204,4,0,'2009-03-12 15:50:00',0,'Bonjour, <br />\r\n<br />\r\nPour le dossier 46375 et 28616, annulation de l\'intervention. <br />\r\n<br />\r\nCordialement, <br />\r\n<br />\r\n\"Menage & Cie Nantes\" <nantes@menage-et-compagnie.com> <br />\r\n12/03/2009 14:51 A \"SERENA SERVICE A LA PERSONNE\" <contact.prestataires@serena-sap.fr> <br />\r\n<br />\r\n<br />\r\nMme LEBRASIDEC Nathalie pour le client N°28616 pour le 20/04 <br />\r\n <br />\r\n<br />\r\n','',0,14),(11028,'1',4142,0,3,1,'2009-03-13 16:17:00',0,'la tenir informé si commence lundi.<br />\r\nOk on commence Mardi pour 4H de prestation par semaine le mardi mercredi et jeudi <br />\r\n<br />\r\n','-2',10281,20),(11029,'1',3318,0,3,4,'2009-03-16 18:51:00',0,'rép puis sa fille. Non rentre après 19H, 19H30','-2',10773,20),(11030,'0',4074,0,3,4,'2009-03-16 13:56:00',0,'','-2',9714,20),(11031,'1',4226,0,3,0,'2009-03-12 16:26:00',0,'4 H par semaine<br />\r\n','',0,20),(11032,'1',4226,0,3,4,'2009-03-12 16:27:00',0,'','-2',11031,20),(11033,'1',4226,0,3,1,'2009-03-13 17:59:00',0,'Brief commercial OK<br />\r\nCompare les tarifs ne veut pas de rdv. Dit qu\'elle a vu moins cher sur toulouse. <br />\r\nELle nous recontacte si est intéressé.<br />\r\nEnvoi e-mail avec tarifs OK.<br />\r\n <br />\r\n','-2',11031,20),(11034,'1',4179,0,3,4,'2009-03-16 14:00:00',0,'? décision<br />\r\n<br />\r\nnon de son côté passe par un autre organisme plus attractif au niveau des prix mais si jamais il nous recontacterons<br />\r\n','-2',10612,20),(11035,'0',0,1078,7,1,'2009-03-12 16:58:00',0,'13.03.09 : Convocation 15h30 pour entretien d\'embauche.<br />\r\n13.03.09 : Appel du candidat qui décline notre proposition.','',0,9),(11672,'0',4164,997,4,0,'2009-03-27 14:56:00',0,'J ESPLIQUE A LA CLIENTE QUE JE N AI PAS REUSSI A JOINDRE MLLE LEVESQUE ET QU ELLE NE POURRA PAS INTERVENIR LUNDI. JE LUI CONFIRME LA PRESTA DE JEUDI 03.04. <br />\r\n17.04: Création d\'une annonce anpe<br />\r\n20.04.07: J\'ai informé la clte que notre recrutement ne donnait rien. Mme GAMBIER arrêtée jusqu\'au 25.04.09. Rappeler la clte dès info ou si on a trouvé qlqun <br />\r\n4.05.09:Mess Rpdr clte pour l\'informer que ns aurions peut-être qlqun de bien, mais qu\'avant d\'embaucher je devais savoir si tjrs interessée ou si a trouvé qlqun<br />\r\n7.05.09: Relance clte afin de savoir si souhaite des presta si pas de rpse je mettrais clt=inactif<br />\r\n7.05 La clte atd 1 rps pour qlqun par relation. Ns rappellera lundi pr ns dire ce qu\'il en est;<br />\r\n11.05.09: Pas d\'appel de la part de la clte => clt inactif car a du trouver qlqun par relation','',0,9),(11037,'0',3347,903,7,0,'2009-03-16 11:30:00',0,'','-2',0,21),(11039,'0',1690,870,7,0,'2009-03-17 16:00:00',0,'','-2',0,21),(11041,'1',0,905,4,0,'2009-03-12 17:31:00',0,'laurent ','',0,20),(11042,'1',0,905,4,4,'2009-03-12 17:31:00',0,'','-2',11041,20),(11043,'1',0,905,4,1,'2009-03-12 17:36:00',0,'ok est au courant fini avec laurent <br />\r\n','-2',11041,20),(11044,'0',2920,910,7,0,'2009-03-18 15:00:00',0,'','-2',0,21),(11329,'0',2519,870,7,0,'2009-03-23 12:00:00',0,'','-2',0,21),(11046,'1',3164,0,4,5,'2009-03-13 15:47:00',0,'Ok e mail envoyé','-2',10970,20),(11047,'1',3100,0,3,4,'2009-03-16 16:52:00',0,'','-2',644,20),(11048,'0',4180,0,1,0,'2009-03-12 17:46:00',0,'12-03-2009 : client satisfaite de la 1ère prestation','',0,21),(11070,'1',2303,384,4,0,'2009-03-13 10:27:00',0,'mess laisser pour prevenir de changement fdm now pavlovic ','',0,10),(11061,'0',0,469,4,0,'2009-03-12 21:49:00',0,'congés du 03.04 au 20.04 : voir avec clients pour remplacements','',0,9),(12465,'0',2628,1091,1,0,'2009-04-15 09:04:00',0,'point qualité effectué : client très satisfait','',0,9),(11073,'1',1757,501,4,0,'2009-03-13 11:11:00',0,'annul presta du 19/03/09 fdm prevenu ','',0,10),(11074,'1',596,469,4,0,'2009-03-13 12:18:00',0,'13.03.09 : Suite journée de formation de Mme DIFAI le 17.03, la clte ok pour qu\'elle intervienne 1h de + le 20.03.09 pour récupérer 1 peu','',0,9),(11075,'1',0,905,4,0,'2009-03-13 15:15:00',0,'annulation prestation<br />\r\n','',0,20),(11076,'1',0,763,4,0,'2009-03-13 15:19:00',0,'annulation jacques pour lundi et portal <br />\r\n','',0,20),(11077,'1',0,905,4,1,'2009-03-13 15:17:00',0,'laganne annule presta de jeudi et fini avec laurent ok<br />\r\n','-2',11075,20),(11078,'1',0,763,4,4,'2009-03-13 15:21:00',0,'précise que les seuls remplacement que nous avons sont très éloigné accepte elle ? (car le lundi pas portal ni jacques)<br />\r\n<br />\r\n','-2',11076,20),(11079,'1',0,812,4,0,'2009-03-13 15:22:00',0,'revol annule ce jeudi.<br />\r\nOk elle le sait pris en compte veut une remplacement si possible<br />\r\n','',0,20),(11080,'1',0,812,4,1,'2009-03-13 15:23:00',0,'nous parle également des congés veut prendre 2 semaines sans solde du 13/04 au 26/04. <br />\r\nVoir pour remplacement et tenir les clients informé<br />\r\n','-2',11079,20),(11081,'1',0,812,4,4,'2009-03-16 16:44:00',0,'planning pour annulation ou remplacement client + annulation de ce jeudi REVOl <br />\r\n','-2',11079,20),(11082,'1',0,1061,4,1,'2009-03-13 15:40:00',0,'je lui ai transmis toute les informatiosn donc semaine prochaine fait renard 4H le mardi, mercredi et jeudi tt les jours. faire le point avec lui fin de semaine<br />\r\n','-2',10938,20),(11083,'1',3164,0,4,1,'2009-03-16 11:14:00',0,'reprise prestation? Normalement semaine prochaine en fonction de la \"réaction\" de l\'intervenante. Reste sur 3H pour un tarif de 18€ de l\'heure. Voir si évolution pour signature contrat.<br />\r\n<br />\r\n<br />\r\n','-2',10970,20),(11084,'1',4203,0,3,1,'2009-03-13 17:24:00',0,'mardi 31/03 mars de 14H à 17H pour la première prestation<br />\r\n','-2',10837,20),(11085,'1',2753,1025,4,0,'2009-03-13 16:01:00',0,'remplacement mis en place avec gueye le vendredi 13h 16h <br />\r\nclte doit rappeler si pas ok','',0,10),(11086,'1',4232,0,9,0,'2009-03-13 16:17:00',0,'','',0,19),(11087,'1',4232,0,9,1,'2009-03-13 16:17:00',0,'POUR MADAME ROBERT','-2',11086,19),(11088,'1',4233,0,3,0,'2009-03-13 16:18:00',0,'','',0,19),(11089,'1',4233,0,3,3,'2009-03-17 17:00:00',1,'','-2',11088,19),(11093,'1',3311,0,3,4,'2009-03-19 15:16:00',0,'encore rép<br />\r\n<br />\r\nabandon prospect ... n\'a jamais répondu ','-2',2484,20),(11094,'1',4203,0,3,1,'2009-03-13 17:25:00',0,'Lui serait Ok<br />\r\nElle aussi juste valider au niveau des horaires et envoyer le planning a Mr soumebelle<br />\r\n','-2',10837,20),(11095,'1',4203,0,3,1,'2009-03-30 18:11:00',0,'si jamais a un créneau de libre pour cette semaine serait parfait <br />\r\nNOn mais Ok pour ds 2 semaines<br />\r\ntjs bon ','-2',10837,20),(11096,'1',4097,0,3,1,'2009-03-16 17:51:00',0,'prévenir vermoere de la fin des prestations ok <br />\r\n<br />\r\n','-2',9876,20),(11100,'1',4226,0,3,1,'2009-04-01 15:11:00',0,'La mère au téléphone.<br />\r\nSa fille est absente la recontacter demain courant de journée <br />\r\n','-2',11031,20),(11142,'1',2404,915,4,0,'2009-03-16 12:58:00',0,'Clt ok pour changement d\'horaires à partir du 19/03/09 la presta sera de 12h15 à 15h15.','',0,10),(11143,'1',1967,968,4,0,'2009-03-16 13:11:00',0,'Madame,<br />\r\n <br />\r\nJe serai absente le vendredi 20 mars ( merci d\'annuler la prestation)<br />\r\nCordialement<br />\r\n <br />\r\nE Legeard<br />\r\n','',0,14),(11103,'1',3780,0,4,0,'2009-03-16 09:36:00',0,'MSG à 9h 36 tel fixe abce fereira lundi 16','',0,10),(11104,'0',1197,0,4,0,'2009-03-16 09:47:00',0,'message pour savoir si poss d\'intervenir jeudi entre 11h30 et 13h30 ; si ok appeler valère pour confirmer une presta de 2h de 09h à 11h avec khounlo<br />\r\n17.03.09 : Clt ok pr presta','',0,9),(11106,'0',2711,0,4,0,'2009-03-16 09:51:00',0,'prestation jeudi 19 annulée','',0,10),(11107,'1',873,678,4,0,'2009-03-16 10:11:00',0,'absence de Mme souchard le lundi 16 mars effectue les presta le 17 mars à la place. Laisser msg à la clt.','',0,10),(11108,'1',3607,678,4,0,'2009-03-16 10:16:00',0,'Absence de L\'interv. le 16/03/09 rattrape sa presta le 17/03/09 à la place. CLT Prévenue.','',0,10),(11110,'1',2715,1008,7,0,'2009-03-16 10:44:00',0,'','',0,10),(11111,'1',2715,1008,7,1,'2009-03-16 10:45:00',0,'appel vers la clt pour faire le point sur les 1ère presta. Clt très satisfaite, ne souhaite pas mon passage en ctrl.','1',11110,10),(11112,'0',0,1079,7,1,'2009-03-16 10:56:45',0,'Vérification des références','-2',0,9),(11114,'1',3029,0,5,1,'2009-03-16 11:05:00',0,'erreur a la base prévu le lundi matin. Incompréhension? prob de planning? <br />\r\nA vu le code offre avec l\'heure offerte? Voir is possible de le faire avec 1H en plus?<br />\r\n','-2',10978,20),(11115,'1',3164,0,4,1,'2009-03-19 11:16:00',0,'? reprise ce mardi ?<br />\r\n<br />\r\nOUI reprise ','-2',10970,20),(11116,'1',0,728,4,0,'2009-03-16 11:18:00',0,'OK envoi du planning par e mail avec prestation de gaultier demain matin<br />\r\n','',0,20),(11117,'1',0,728,4,1,'2009-03-16 11:19:00',0,'ok prévenu attend son planning<br />\r\n','-2',11116,20),(11118,'1',3915,0,4,0,'2009-03-16 11:25:00',0,'Chmt de fdm ferreira rempace Djaabi','',0,10),(11119,'1',4236,0,3,0,'2009-03-16 11:26:00',0,'3H de service ménager par semaine<br />\r\n','',0,20),(11120,'1',4236,0,3,1,'2009-03-16 11:27:00',0,'Brief commercial OK<br />\r\nPour le moment ne fait que de la comparaison de prix. Nous recontacte si cette demande les intéresse.<br />\r\n','-2',11119,20),(11121,'0',3964,359,4,0,'2009-03-16 11:28:00',0,'le 16/03/09 Averti interv Abs.','',0,10),(11122,'1',4182,0,3,4,'2009-03-19 18:39:00',0,'','-2',10652,20),(11123,'1',963,359,4,0,'2009-03-16 11:29:00',0,'Laisser msg interv abs (arrêtM) pas de presta le 17/03/09. Interv présente le 20/03/09.','',0,10),(11124,'1',4236,0,3,4,'2009-03-20 18:47:00',0,'','-2',11119,20),(11125,'1',3029,0,5,1,'2009-03-17 11:14:00',0,'démarrage 8H30 ? tout est ok<br />\r\n','-2',10978,20),(11127,'0',0,1080,7,1,'2009-03-16 11:52:02',0,'Vérification des références','-2',0,9),(11129,'0',4237,0,3,0,'2009-03-16 11:54:00',0,'ATOCALL / LECONTACT LE 12.03 / CONSULTE LA CONCURRENCE ET NOUS RAPPELLE<br />\r\n26.03.09 : Relance téléphonique client - Mess Rpdr clt','',0,9),(11611,'1',3560,0,4,0,'2009-03-26 11:57:00',0,'annulation prestation du 31/03','',0,10),(11131,'1',0,1081,7,1,'2009-03-16 11:55:49',0,'Vérification des références','-2',0,10),(11132,'1',0,1081,7,1,'2009-03-16 15:00:00',1,'','-2',11131,10),(11137,'1',4115,854,4,0,'2009-03-16 12:34:00',0,'16.03.09 : la cliente est satisfaite de la presta de Mme NDOUO. La cliente estime qu\'elle dispose de 2h15 pour faire ce qu\'elle lui demande + 3/4 pour autres choses. Pour l\'instant MmE ndouo met 3h mais en faisant des pièces à fond.','',0,9),(11527,'1',0,728,4,0,'2009-03-24 15:45:00',0,'mise au point sturnich ok<br />\r\n','',0,20),(11395,'0',3769,743,7,0,'2009-03-25 17:00:00',0,'','-2',0,21),(11412,'0',4164,1079,4,0,'2009-03-23 09:58:00',0,'23.03.09: Mess Rpdr Mlle LEVESQUE afin de savoir jusqu\'à quand elle est absente ( a eut le décés de son arrière-grand mère et a du quitter Mtp)','',0,9),(11145,'1',0,789,7,1,'2009-03-16 13:27:00',0,'Ok elle se rendra a la visite médicale . ne viendra pas a l\'entretien<br />\r\nOk pris en compte','-2',10991,20),(11146,'1',0,789,7,1,'2009-03-18 15:00:00',0,'visite médicale?<br />\r\noui elle l\'a fait elle a été jugé apte.<br />\r\nProcédure de licenciement en cour .. Convocation OK<br />\r\n','-2',10991,20),(11147,'1',3999,0,3,1,'2009-03-17 13:32:00',0,'non la demande est suspendu pour le moment.<br />\r\nSi jamais elle a besoin elle a nos coordonnées et elle nous contactera le cas échéant mais pas d\'actualité.','-2',9133,20),(11148,'0',4074,0,3,4,'2009-03-16 18:53:00',0,'','-2',9714,20),(11149,'1',4179,0,3,1,'2009-03-20 10:39:00',0,'finalement tt s\'est bien passé? nous avons toujours notre intervenante qui est disponible sur le créneau demandé<br />\r\n','-2',10612,20),(11150,'1',2501,0,4,0,'2009-03-16 14:12:00',0,'Annulation de la prestation du 23 et du 26 mars','',0,10),(11151,'1',840,1066,7,1,'2009-03-16 14:14:00',0,'Vu en entretien interv pour faire le point sur organisation de la presta. Rappel vers clt pour l\'informer. Ctrl prévue le 20/03/09 pour dernier détails.','-2',10997,10),(11152,'0',0,1083,7,1,'2009-03-16 14:30:04',0,'Vérification des références','-2',0,15),(11153,'0',0,1083,7,1,'2009-03-16 15:00:00',1,'','-2',11152,15),(11278,'1',3948,1084,7,0,'2009-03-18 16:16:00',0,'Formation avec Mme PEAN ok, elle est minutieuse, elle essaie de bien prendre en compte les remarques et d\'aller plus vite.<br />\r\nPas très rapide sur le repassage encore mais va s\'améliorer, elle repasse bien en tout cas.<br />\r\n','',0,14),(11156,'1',1335,701,4,0,'2009-03-16 14:32:00',0,'16.03.09 : Reçu ce joru le réglement des 2 dernières factures du client. Or chèque non signer => retour suite conversation téléphonique du client de son chèque afin qu\'il nous le signe.<br />\r\n23.03.09: Reception du chèque ce jour','',0,9),(11158,'1',4242,0,4,0,'2009-03-16 14:35:00',0,'Rdz-vs le 18.03.09 à 13h.<br />\r\nClt intéressé par 2x2h/sem.<br />\r\n18.03.09: J\'ai appelé la cliente pour lui informer qu\'elle aura Mme PHILIP à compter de demain à 14h30, puis exceptionnellement mardi 24 au lieu du lundi. Donc presta lundi + jeudi 2x2h/sem.<br />\r\n25.03.09: La cliente doit me rappeler pour point 1ère presta<br />\r\n25.03.09 La clte demande qu\'à chaque fois aspirateur + 1x/sem serpillère partout + serpillère à chaque fois dans SàM+SDB+Cuisine. 1x/sem porte de cuisine + pt coup si besoin presta suivante (idem SDB)<br />\r\nAtn à faire intérieur placard (porte).','',0,9),(11160,'0',2149,497,4,0,'2009-03-16 14:43:00',0,'Mess de la part du client sur notre répondeur hier le 15.03.09, nous faisant part de l\'arrêt momentané de ses presta avec Mme CALKA.<br />\r\nJe lui ai laissé 1 mess rpdr ce joura fin de savoir combien de temps il souhaiter mettre un terme au contrat 1 ou 2 sem, voir +. Nous avons besoin de ces info/à Mme CALKA<br />\r\n16.03.09: Le client nous a rappelé pour nous informer que ses travaux aller durer 6 à 7 semaines (du 16/03/09 au mini 20/04 maxi 27/04/09) <br />\r\n16.04.09: Mess Rpdr clt afin de savoir si MME CALKA reprend le 22 ou le 28.04.<br />\r\n18.05.09: Point clt, ne sait tjrs pas qd reprise. Doit faire point avec sa femme + ns rappeler<br />\r\n16.04.9: Le clt a rappelé travaux non terminé. Pense reprise dans 1 mois<br />\r\n25.05.09: Clt tjrs en travaux. Ne souhaite pas de presta pour le moment + congés d\'été. Reprise éventuelle en Septembre. Le client ns rappellera dès qu\'il souhaite reprendre des prestations.','',0,9),(11163,'1',3083,997,4,0,'2009-03-16 14:58:00',0,'Mess Rpdr ce joru à la cliente afin de savoir si elle souhaitait avoir 1 presta de remplacement avec qlqn. Car Mme GAMBIER AM jusqu\'au 20.03.09.<br />\r\n17.03.09: Relance cliente afin de savoir si elle souhaite avoir 1 presta cette sem.<br />\r\n19.03.09: aucune nouvelle de la cliente. j\'ai donc annulée la presta.','',0,9),(11165,'0',3559,934,4,0,'2009-03-16 15:23:00',0,'16.03.09 : Mess rpdr client afin de savoir si MME LAVILLE pourra intervenir exceptionnellement le jeudi 16.04 apm au lieu du matin.<br />\r\n20.03.09: Cliente ok pour permutation 16.04 apm au lieu du matin.','',0,9),(11167,'1',3319,934,4,0,'2009-03-16 15:25:00',0,'Appel ce jour la cliente pour lui demander si exceptionnelement Mme LAVILLE pourrait intervenir le 14.04.09 aopm au lieu du matin. <br />\r\nLa cliente doit me rappeler à ce sujet. <br />\r\n16.03.09: Clte ok pour le 14.04, ma demande si elle pourrait intervenir le 7.04 apm au lieu du matin car vacances. Clte annule le 17.04.09.<br />\r\nClte ok pou presta à 13h30 pour le 7 & 14/04/09','',0,9),(11169,'1',4244,0,3,0,'2009-03-16 15:28:00',0,'Demande de devis pour 4H par semaine<br />\r\n','',0,20),(11170,'1',4244,0,3,1,'2009-03-16 15:28:00',0,'est occupé pour le moment plutôt la contacter le matin. Tenter demain matin vers 10H<br />\r\n','-2',11169,20),(11171,'1',4244,0,3,1,'2009-03-17 10:56:00',0,'Brief commercial OK.<br />\r\nRdv commercial pas encore pris car fait un comparatif avec les concurrents.<br />\r\n','-2',11169,20),(11172,'1',3532,451,4,0,'2009-03-16 15:28:00',0,'Le 12.03.09 : Mme AGRABHA m\'a fait part que la cliente lui aurait demandé 1 intervention en plus la sem du 23 au 29 mars 09. Soit le lundi après CANDON, soit le mardi (de préférence pour Mme AGRABHA) après TONDUT, soit le jeudi après CANDON. Le vendredi ce ne sera pas possible car son enfant a un rdz-vs.<br />\r\nLe 16.03.09: Mess rpdr ce jour à la cliente.<br />\r\n23.03.09: La cliente ne souhaite pas de presta pour le moment. Elle nous recontactera fin de sem prochaine','',0,9),(13435,'1',2932,0,7,1,'2009-05-12 11:09:00',0,'','-2',13433,20),(11457,'0',3492,968,4,0,'2009-03-23 16:17:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJe vous informe, qu\'à la demande de Mme Merriau, la prestation d\'aujourd\'hui (14h-16h) est reportée à jeudi matin (9h-11h).<br />\r\n <br />\r\nCordialement<br />\r\nsandrine<br />\r\n','',0,14),(11174,'1',2929,0,7,4,'2009-03-17 11:49:00',0,'mr michel pas de mess. retenter ce soir','-2',10064,20),(11175,'1',2417,0,7,4,'2009-03-19 15:25:00',0,'','-2',10044,20),(11176,'1',4213,1025,7,0,'2009-03-16 16:31:00',0,'','',0,10),(11177,'1',4213,1025,7,1,'2009-03-16 16:31:00',0,'Pour faire point sur la presta. Clt signaler aspi mal passé sous les lits. Voir pour organisation en 2h et rappeler Clt.','-2',11176,10),(11178,'1',2932,0,4,4,'2009-03-16 16:47:00',0,'mise au point sur une reprise des prestations?<br />\r\n','-2',10466,20),(12509,'1',4390,0,3,4,'2009-04-15 17:18:00',0,'','-2',12508,20),(12510,'1',4390,0,3,4,'2009-04-20 16:39:00',0,'','-2',12508,20),(11370,'1',1059,212,4,0,'2009-03-20 11:27:00',0,'clt annul presta du 27/03 fdm prevenu ','',0,10),(11180,'1',3350,0,1,4,'2009-03-17 11:53:00',0,'','-2',6164,20),(11181,'1',0,812,4,1,'2009-03-17 17:44:00',0,'non personne pour le remplacement ce jeudi ou éloigné. elle refuse veut des remplacements pour le lundi et autre pour pallier aux heures qu\'elle va prendre en avril <br />\r\n','-2',11079,20),(11182,'1',2932,0,4,4,'2009-03-16 18:47:00',0,'','-2',10466,20),(11183,'1',3100,0,3,4,'2009-03-19 16:44:00',0,'','-2',644,20),(11184,'0',4245,0,4,0,'2009-03-16 16:58:00',0,'bonsoir Bonnie<br />\r\n <br />\r\nvoici les coordonnées des nouveaux clients<br />\r\n <br />\r\nmonsieur et madame BERRUé - 85 et 83 ans <br />\r\n6 cour cathuis<br />\r\n44000 nantes<br />\r\n <br />\r\n02.40.89.63.61<br />\r\n <br />\r\ncode 3377A - code portillon bleu qui donne accès à la cour - cour en face du num 15 rue du poitou<br />\r\n <br />\r\n1.5 à 2 heures par semaine<br />\r\nen sachant que pour le départ et pour remettre la maison bien à son gout en terme de propreté nous avons abordé l\'aspect d\'avoir des presations un peu plus longues . ils sont ok . paiement en cesu universel<br />\r\n <br />\r\n','',0,14),(11185,'0',782,0,4,0,'2009-03-16 17:04:00',0,'Prestation de Mme BURGAUD le mercredi de 14h à 17h','',0,14),(11186,'0',782,0,4,0,'2009-03-16 17:04:00',0,'Attention bien demander quels produits utiliser pour les meubles anciens de qualité et les boiseries<br />\r\nMaison sur 3 niveaux','',0,14),(11187,'1',3897,0,4,0,'2009-03-16 17:08:00',0,'Changement de fdm à partir du mercredi 18 avec Mme Ferreira à la demande de BOUQUEREL ','',0,10),(11188,'0',4247,0,4,0,'2009-03-16 17:12:00',0,'Bel appartement rénové et bien entretenue.<br />\r\nCliente ne souhaite pas changer régulièrement de salariée.<br />\r\n<br />\r\nAspirateur partout, serpillère uniquement sur le carrelage, poussières...','',0,14),(11189,'0',4248,0,4,0,'2009-03-16 17:16:00',0,'Client souhaite les prestations le samedi matin pour être présent.','',0,14),(11190,'0',1587,1015,4,0,'2009-03-16 17:24:00',0,'16.03.09: MME BERTHE vient de me faire part qu\'elle avait cassé 1 miroir de sdb (où l\'on se voit entier dedans, qui était maintenu par un trépied. Certainement acheter chez Conforama. Elle a de suite prévenue la cliente.<br />\r\nNous devons appeler MMe VIGNAU pour connaître où elle a acheté ce miroir pour procédure de remplacement. Voir VA si je ou elle traite.<br />\r\n17.03.09: J\'ai eu la cliente, elle avait acheté ce miroir chez conforama. Elle ira s\'en acheter un autre, et nous adressera la facture. Elle s\'en occupera que la semaine prochaine.<br />\r\nva :J AI BESOIN EN REALITE DE LA FACTURE DE 24.90 DE LA GLACE CASSEE POUR LA COMPTA. MERCI DE LUI DEMANDER<br />\r\n27.03.09: VA enverra le remboursement en même temps que la facture du mois de mars 09.<br />\r\n26.03.09: MME VIGNAU a racheté 1 miroir psychet mais + cher (39.90€ car lui plaisait +), mais souhaite qu\'on la rembourse sur la valeur de celui cassé qui est de 24.90€ chez conforama.<br />\r\n','',0,9),(11192,'1',3389,0,4,0,'2009-03-16 17:35:00',0,'1H en plus sur la prestation d\'aujourd\'hui','',0,20),(11193,'1',3389,0,4,1,'2009-03-16 17:35:00',0,'non préfère rester sur 4H de prestation par semaine.<br />\r\nPour l\'heure en + d\'aujourd\'hui Ok pas de problème mais pour la suite rester sur 4H<br />\r\n','-2',11192,20),(11194,'1',0,905,4,0,'2009-03-16 17:36:00',0,'1H en plus chez cachelet ?<br />\r\n','',0,20),(11195,'1',0,905,4,4,'2009-03-16 17:36:00',0,'','-2',11194,20),(11196,'1',0,905,4,1,'2009-03-16 17:36:00',0,'avait compris que l\'heure en + prenait effet a partir de cette semaine<br />\r\nNon selon Mr cachelet. <br />\r\n','-2',11194,20),(11197,'1',0,763,4,0,'2009-03-16 18:33:00',0,'annulation le bourhis ','',0,20),(11198,'1',0,763,4,1,'2009-03-16 18:33:00',0,'ok avertit<br />\r\n','-2',11197,20),(11199,'1',3203,0,4,0,'2009-03-16 18:35:00',0,'annule ce jeudi ','',0,20),(11200,'1',3203,0,4,4,'2009-03-16 18:35:00',0,'ok pris en compte <br />\r\n','-2',11199,20),(11201,'1',2932,0,4,1,'2009-03-17 09:54:00',0,'Reçu e-mail précisant que celle-ci voulait mettre fin aux prestations à ce jour. Donc pas de reprise.<br />\r\n','-2',10466,20),(11202,'1',3318,0,3,4,'2009-03-17 13:36:00',0,'','-2',10773,20),(11203,'0',4074,0,3,1,'2009-03-20 15:26:00',0,'n\'a pas encore pris de décision à ce sujet. fait le point de son côté et nous recontacte quand aura pris sa décison','-2',9714,20),(11204,'1',4249,1075,4,0,'2009-03-17 08:52:00',0,'Clte intéressée par 4h/sem.<br />\r\nMME LAURENT OK pour prestation de 4h mais le matin donc ce serait le lundi matin.','',0,9),(11206,'0',4246,0,4,0,'2009-03-17 09:51:00',0,'Clte interessée par 1x4h ou 2x3h/sem.','',0,9),(11259,'1',2234,359,4,0,'2009-03-18 12:17:00',0,'clt ok presta decalé de 9à 11h le 19/03/09<br />\r\n','',0,10),(11208,'0',0,339,7,1,'2009-03-17 10:00:00',0,'Vérification des références<br />\r\n18.03.09: eMBAUCHE AU 19.03.09 POUR 3H/SEM<br />\r\n19.03.09: Mme FEKROUNI démissionne','',0,9),(11210,'1',2431,0,1,0,'2009-03-17 10:13:47',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(11211,'1',2431,812,1,4,'2009-03-17 13:39:00',0,'satisfait qualité prestation ','-2',11210,20),(11212,'0',3836,0,4,0,'2009-03-17 10:56:00',0,'prestation du 19 et 16 mars annulées clt va accoucher','',0,10),(11213,'1',2932,0,4,1,'2009-03-17 12:16:00',0,'ok valider fin de prestation aurait aimé connaître la raison mais en tt cas demande prise en compte<br />\r\n','-2',10466,20),(11214,'1',4244,0,3,1,'2009-03-18 10:18:00',0,'décision ? <br />\r\nok veut démarrer les prestations','-2',11169,20),(11215,'1',3029,0,5,1,'2009-03-18 13:27:00',0,'? satisfait <br />\r\nok tout s\'est bien passé <br />\r\nsemaine prochaine vient pour 8H30<br />\r\n','-2',10978,20),(11216,'1',4142,0,3,1,'2009-03-18 11:16:00',0,'tout s\'est bien passé?<br />\r\nOui ok il sait s\'organiser et faire un ménage efficace donc très bien <br />\r\n','-2',10281,20),(11374,'1',3735,0,4,0,'2009-03-20 11:42:00',0,'gimenez souffrante prestation décalé au lundi AM','',0,20),(11661,'1',3597,0,5,0,'2009-03-27 11:27:00',0,'proleme avec l\'intervenante veut en changer','',0,20),(11288,'0',0,1079,4,0,'2009-03-18 17:03:00',0,'18.03.09: Mlle LEVESQUE a eut une panne de voiture, donc n\'a pas pu se rendre chez Mme CEJA ARRIAS (arrêt de la presta).<br />\r\nJe lui ai laissé 1 mess rpdr afin de savoir si sa VL a pu refonctionner, et afin de savoir comment se sont déroulées ses presta.<br />\r\nj\'ai vérifier son télépointage = ok.','',0,9),(11219,'1',2929,0,7,4,'2009-03-18 15:09:00',0,'mise au point qu\'il nous recontacte rapidement car pas d\'autorisation de prélèvement ...','-2',10064,20),(11220,'1',3350,0,1,4,'2009-03-19 16:55:00',1,'pas de message<br />\r\n','-2',6164,20),(11221,'1',2012,0,5,0,'2009-03-17 12:01:00',0,'','',0,20),(11222,'1',2012,0,5,1,'2009-03-17 12:01:00',0,'prestation du 12/03 était annulé selon Mme rciomini qui nous précise avoir laissé un message sur répondeur le vendredi pour annuler la prestation.<br />\r\nDe notre côté nous n\'avons pas validé cette info. Mme sabri nous a précisé que la prestation était annulé. <br />\r\nSans retour de la cliente nous lui avons dit qu\'elle était maintenu (tenté de joindre la cliente mais répondeur car celle-ci en congé donc pas eu le message à tps)<br />\r\nDu coup prestation a eu lieu et Ricomini précise que la prestation avait été annulé. demande geste commerciale.<br />\r\n','-2',11221,20),(11223,'1',2012,0,5,4,'2009-03-17 17:29:00',0,'','-2',11221,20),(11224,'1',3318,0,3,4,'2009-03-19 17:10:00',0,'','-2',10773,20),(11225,'1',2431,0,1,4,'2009-03-20 10:28:00',0,'','-2',11210,20),(11226,'0',0,131,4,0,'2009-03-17 13:45:00',0,'De : Jean-Philippe BATARD [mailto:jeanphilippe.batard@orange.fr] <br />\r\nEnvoyé : lundi 16 mars 2009 18:22<br />\r\nÀ : Menage et compagnie Nantes<br />\r\nObjet : pointage<br />\r\n<br />\r\nBonjour,<br />\r\nAujourd\'hui 16 Mars ,j\'ai oublie de pointer a mon arrivée chez Mme Hemon à 10h20.J\'ai bien pointer a mon depart .<br />\r\nJe vous remercie de bien vouloir en prendre note.<br />\r\n cordialement <br />\r\n Mme Batard Chantal<br />\r\n','',0,14),(11291,'1',0,994,4,0,'2009-03-18 17:30:00',0,'remplacement chez pousson possible?','',0,20),(11292,'1',0,994,4,1,'2009-03-18 17:34:00',0,'non pour demain à cause des grèves a voir pour vendredi elle serait ok','-2',11291,20),(11230,'1',4250,0,3,1,'2009-03-18 14:28:00',0,'Brief commercial ok.<br />\r\nAurait aimé avoir un retour d\'une personne faisant appel a nos services.<br />\r\nFaire le point de notre côté. Habite CASTELGINEST (pas d\'intervenante dispo) <br />\r\nPour commencer début juillet si possible relancer ds 3 semaines<br />\r\n','-2',11227,20),(11231,'0',3855,0,4,0,'2009-03-17 14:54:00',0,'Prestation du 23 / mars est reportée ai merc 25 pour visite médicale','',0,10),(11232,'1',4250,0,3,4,'2009-05-25 17:06:00',0,'relancer si jamais<br />\r\n','-2',11227,20),(11234,'0',819,1020,4,0,'2009-03-17 15:42:00',0,'Elle souhaite une salariée plus mure.<br />\r\nMlle JEAN PRIVAT se plaint de faire une grosse journée.<br />\r\nLa cliente n\'a pas assez confiance pour lui laisser les clés, elle n\'a pas le feeling.<br />\r\n<br />\r\nMlle JEAN PRIVAT prend bien en compte les remarques, elle est rapide mais pas minutieuse. Elle est travailleuse','',0,14),(11235,'0',0,968,4,0,'2009-03-17 15:46:00',0,'Elle démissionne car son ami a perdu son travail, elle n\'a plus de congés parental, il faut qu\'elle trouver un emploi a plein temps. Elle retourne en secrétariat.<br />\r\n','',0,14),(11236,'1',3238,475,4,0,'2009-03-17 15:47:00',0,'Client mécontent de la prestation de Mme PICHOT, elle n\'est pas minutieuse, elle ne fait pas les poussières, ne déplace pas les meubles....<br />\r\nOn fait un essai avec Tahraoui','',0,14),(11237,'0',0,217,4,0,'2009-03-17 15:54:00',0,'elle prend du 8 au 19 avril 2009.','',0,14),(11238,'1',1350,597,4,0,'2009-03-17 16:06:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJe suis allée lundi matin chez Mme GERONDEAU de 8h à 10h30 à sa demande et Mercredi j y serai<br />\r\nde 8H00(elle part à Paris pour une sépulture) je pointerai à mon départ lorsque son amie sera venue<br />\r\nchercher les enfants.<br />\r\n <br />\r\n<br />\r\n','',0,14),(11239,'1',1140,597,4,0,'2009-03-17 16:07:00',0,'J \' étais à 14 H chez Mme SGARD jusqu\' à 17 h. Leur téléphone fixe est déjà coupé, je n\'ai pas point.<br />\r\n <br />\r\nIls me tiennent au courant pour la prochaine intervention, <br />\r\n <br />\r\nBonne Journée,<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nCLAUDINE GUICHETEAU<br />\r\n <br />\r\n <br />\r\n <br />\r\nps Mme SGARD souhaite un autre carnet de liaison','',0,14),(11240,'0',3501,0,4,0,'2009-03-17 16:16:00',0,'Prestation du 17 avril avancée au 7 avril','',0,10),(11241,'1',2794,908,4,0,'2009-03-17 16:36:00',0,'Elle fait grève jeudi 19/03/09 donc souhaite décaler prestation au vendredi matin.<br />\r\nelle n\'a pas plus de dispo l\'am car elle a trouvé un job.<br />\r\n','',0,14),(11242,'1',4251,0,4,0,'2009-03-17 16:43:00',0,'Prestation du 20/03 est de 3h car 1 h mercredi 18/03 de présentation facturée ','',0,10),(11243,'1',2012,0,5,1,'2009-03-18 14:55:00',0,'a titre commercial nous ne facturerons pas la prestation mais pour la suite aimerons être prévenu par écrit des modifications','-2',11221,20),(11244,'1',693,102,4,0,'2009-03-17 17:57:00',0,'Les clients annulent le 6 et le 13 avril','',0,14),(11245,'1',2988,253,4,0,'2009-03-17 18:00:00',0,'Le 20/03/09 Mme ENET fera le remplacement de 14h30 à 17h30','',0,14),(11246,'1',0,728,4,0,'2009-03-17 18:02:00',0,'juste 2H','',0,20),(11247,'1',0,728,4,1,'2009-03-17 18:02:00',0,'gaultier 2h trop juste il faudrait 3h minimum','-2',11246,20),(11248,'0',4026,1010,5,0,'2009-03-11 19:15:00',0,'visite Rym sur place, <br />\r\nproblemes chats et cles','',0,46),(11250,'0',1438,0,4,0,'2009-03-18 10:54:00',0,'message répondeur pour valider les dates d\'annulation de presta et voir si souhaite des rempalcements pendant les congés de samper','',0,9),(11302,'1',3655,0,1,0,'2009-03-19 10:20:09',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(11252,'0',4077,0,5,0,'2009-03-18 11:01:00',0,'la cliente n\'est pas satisfaite ; elle demande une pièce à fond à chaque fois mais trouve que le travail n\'est pas assez minitieux (toiles d\'araignées, huisseries non faites, portes de placards mal rincées et collantes ...<br />\r\n19.03.09 / POINT QUALIT2 AU DOMICILE DU CLIENT : SATISFAISANT <br />\r\nLA CLIENTE ATTEND ENCORE PLUS DE DETAIL ... A SUIVRE<br />\r\n9.04.04: Mess Rpdr clte afin de savoir si satisfaite de MME MAREF au niveau de la gestion de son W.<br />\r\n16.04.09: Mme ASSEMAT est globalement satisfaite des presta de MmE MAREF. Il y aurait une amélioration suite à l\'inter de VA. Mme MAREF aurait compris les attentes de la clte.','',0,9),(11255,'1',4244,0,3,4,'2009-03-19 10:44:00',0,'confirmer démarrage prestation avec vermoere','-2',11169,20),(11260,'1',3029,0,5,1,'2009-03-23 12:33:00',0,'satisfait?<br />\r\nN\'est pas encore rentré chez lui faire un point semaine prochaine<br />\r\n','-2',10978,20),(11261,'1',0,812,4,1,'2009-03-18 13:42:00',0,'non refuse le remplacement chez pousson car ne pourra pas être présente demain matin a 8H','-2',11079,20),(11262,'1',0,905,4,0,'2009-03-18 13:42:00',0,'fin des prestations de dupuy <br />\r\n','',0,20),(11263,'1',0,905,4,4,'2009-03-18 13:42:00',0,'Prévenu que la fin des prestations prend effet cette semaine<br />\r\n','-2',11262,20),(11264,'1',0,905,4,1,'2009-03-19 17:43:00',0,'refuse la prestation chez pousson à 8h car trop tot','-2',11262,20),(11265,'1',4142,0,1,0,'2009-03-18 13:53:00',0,'prestation semaine prochaine autant?','',0,20),(11266,'1',4142,0,1,4,'2009-03-20 13:54:00',0,'pas de répondeur donc pas de message<br />\r\n','-2',11265,20),(11267,'1',858,0,4,0,'2009-03-18 14:20:00',0,'Prestation 26 mars et 2 avril annulées Paumard ok','',0,10),(11268,'0',2906,0,4,0,'2009-03-18 14:51:00',0,'Cliente annule pendant les vacances de Mme SAMSON','',0,14),(11269,'0',3925,0,4,0,'2009-03-18 14:52:00',0,'La cliente va laisser les clés de la boîte aux lettres à la salariée.<br />\r\nElle annule le 2/04/09','',0,14),(11270,'0',2942,0,4,0,'2009-03-18 14:54:00',0,'Cliente annule pendant les vacances d\'avril de Mme MASURAIS','',0,14),(11271,'1',0,789,7,1,'2009-03-26 15:01:00',0,'pas venue a la convocation préalable au licenciement<br />\r\n','-2',10991,20),(11272,'1',3973,0,3,4,'2009-03-24 12:00:00',0,'','-2',8868,20),(11273,'1',2929,0,7,4,'2009-03-19 15:10:00',0,'pas de message<br />\r\n','-2',10064,20),(11274,'0',4106,217,4,0,'2009-03-18 15:46:00',0,'La cliente annule le 1/04 et ne veut pas de rempacement pour le 15/04 (congés Vilain)','',0,14),(11275,'1',0,877,4,0,'2009-03-18 16:04:00',0,'décalé stein d\'hier a aujourd\'hui<br />\r\n','',0,20),(11276,'1',0,877,4,1,'2009-03-18 16:04:00',0,'ok et pas de pointage car téléphone déchargé mais cliente présente sur place<br />\r\n','-2',11275,20),(11279,'0',0,1084,4,0,'2009-03-18 16:18:00',0,'Doublon chez BERRUE le 26/03 avec PEAN puis normalement par la suite toute seule','',0,14),(11280,'1',0,950,4,0,'2009-03-18 16:22:00',0,'n\'effectuera pas la prestation demain après midi car manifeste ','',0,20),(11281,'1',0,950,4,1,'2009-03-18 16:25:00',0,'absente demain pour chez pousson','-2',11280,20),(11284,'1',3025,0,4,1,'2009-03-18 16:46:00',0,'voir si quelqu\'un serait ok pour y aller pour 8H<br />\r\noui pour gimenez mais vendredi matin<br />\r\n','-2',11283,20),(11287,'0',0,204,7,0,'2009-03-18 16:49:00',0,'Ses disponibilités :<br />\r\nLundi AM : 13h45 - 18h<br />\r\nJeudi matin : 9h - 11h<br />\r\nJeudi AM : 15h - 18h<br />\r\nVendredi AM : 13h45 - 18h<br />\r\n<br />\r\nSon autre emploi tous les midi de 11h à 13h45','',0,14),(11290,'0',3407,0,4,0,'2009-03-18 17:26:00',0,'Cliente annule le 26/03/09.<br />\r\nJe l\'ai tenue informée de la démission de Mme HERVE.<br />\r\nLa cliente souhaite garder le même créneau horaire.','',0,14),(11293,'1',0,994,4,1,'2009-03-19 10:34:00',0,'c\'est bon pour chez broye','-2',11291,20),(11294,'1',3025,0,4,1,'2009-03-19 11:15:00',0,'c\'est bon l\'intervenante est ok tt ets validé<br />\r\n','-2',11283,20),(11295,'0',3640,854,4,0,'2009-03-18 17:38:00',0,'Mail de la cliente nous demandant de lui adresser par mail ses factures suite à son déménagement. Fact fév 09<br />\r\n20.03.09: Envoie par mail de la facture du mois de fév 09 ce jour. ','',0,9),(11372,'0',0,1088,7,1,'2009-03-20 11:38:59',0,'Vérification des références','-2',0,27),(11297,'1',0,818,4,0,'2009-02-13 15:04:00',0,'casse vase chez marchini','',0,20),(11298,'1',0,818,4,1,'2009-02-13 15:30:00',0,'Ok on avertit le client et le tient informé de la procédure a suivre','-2',11297,20),(11299,'1',3211,0,4,0,'2009-02-13 18:06:00',0,'izak casse vase','',0,20),(11300,'1',3211,0,4,4,'2009-02-13 17:00:00',0,'de valeur? procédure a suivre<br />\r\npoint sur la prestation ','-2',11299,20),(11301,'1',3211,0,4,4,'2009-03-19 12:26:00',0,'suite courrier pour casse vase explique procédure?<br />\r\nFacture à nous fournir ? <br />\r\n','-2',11299,20),(11303,'1',3655,728,1,1,'2009-03-20 13:00:00',0,'tt est très bien <br />\r\n','-2',11302,20),(11304,'1',0,1028,4,0,'2009-03-19 10:33:00',0,'bon pour monfraix ? oui est OK<br />\r\n','',0,20),(11305,'1',0,1028,4,1,'2009-03-19 10:33:00',0,'et elle ne veut pas de remplacement si les heures ne sont pas proches de chez elle','-2',11304,20),(11306,'1',2712,719,4,0,'2009-03-19 10:33:00',0,'On a reçu la facture du mois de fev sans le réglement du client.<br />\r\nMess Rpdr ce jour au client pour lui informer.<br />\r\nJe lui retroune ce jour sa facture + une demande d\'autorisation de prélèvement. ','',0,9),(11307,'1',4244,0,3,1,'2009-03-19 14:30:00',0,'Ok démarrage des prestations dès ce lundi de 10H à 12H<br />\r\n','-2',11169,20),(11309,'0',1191,220,4,0,'2009-03-19 11:21:00',0,'Mail ce jour de Mme LAURENT nous faisant part qu\'elle n\'avait pas pu faire sa presta car le client n\'a pas répondu lorsqu\'elle a sonné.<br />\r\n19.03.09: Mail à MME LAURENT afin de savoir si elle pourrait intervenir chez M. VIGNON le mercredi 25.03.09.<br />\r\n23.03.09: Rpse de Mme LAURENT comme quoi ce n\'est pas faisable. Dc ira le 1/04/09<br />\r\nRappeler le client pour lui dire que MME LAURENT interviendra demain.<br />\r\n24.03.09 : j\'ai essayé d\'appeler le CCASS de montpellier services personnes agées au 04.67.63.67.10 pour M. VIGNON car a des soucis (chutes dans les escaliers => besoin d\'aide à la personne).<br />\r\n25.03.09: j\'ai eu le CCASS Mme PONS DE LEON concernant M. VIGNON. Elle m\'a demandé de recueillir + d\'info auprès de Mme LAURENT (s\'il se lave, se déplace, si famille ou amis...) et la rappeler (horaire 9h/12h - 14h/17<br />\r\n26.03.09/ J\'ai eut le CCASS et M. VIGNON ce matin. Il s\'avère que M. VIGNON nous a devancé en prenant contacte avec le CCASS car il songe à rentrer en maison de retraite.<br />\r\nLe CCASS nous informera sur l\'évolution de ce dossier (demande d\'APA=>CHANGEMENT DE PRESTATAIRE DE SERVICES;<br />\r\n30.03.09:J\'ai rappelé M.VIGNON suite au mess qu\'il m\'avait laissé. Il a eut la visite de qlqun MMe GRUET Véronique. Je viens d\'appeler MME PONS DE LEON qui m\'a dit que son dossier passait demain en commission, dc non attribué à une assistante sociale.<br />\r\n9.07: Suite mail de Mme LAURENT nous faisant le reproche de ne pas se préoccuper de l\'état de santé de M; VIGNON, j\'ai rappelé Mme PONS DE LEON. Elle m\'a confirmé que le dossier avait été transmis à l\'ADMR Mme GRUET (04.67.20.75.75), qui devait contacter sa caisse de retraite militaire.<br />\r\nJ\'ai essayé d\'appeler l\'ADMR mais impossible de les contacter. j\'ai fait 1 rpse à Mme LAURENT par mail.','',0,9),(11390,'1',4025,482,1,0,'2009-03-20 16:23:00',0,'26.03.09: Vérification des heures effectuées par MMe TALEB chez M.ESCOBAR + mise à jour du dossier client (horaires non régulières du 2.03 au 16.03.09).','',0,9),(13692,'1',2539,0,4,0,'2009-05-12 16:16:00',0,'','',0,20),(13693,'1',4012,1046,7,0,'2009-05-12 16:13:00',0,'POINT QUALITE EFFECTUE CE JOUR / REPASSAGE UNIQUEMENT (3H) : satisfaisant mais un peu lent (environ 5 chemises par heures) ; par contra client satisfait des prestations / le client aurait intérêt à acheter une centrale vapeur car l\'intervenante gagnerait une heure de temps environ et pourrait repasser plus de linge (il y en a beaucoup) ou faire plus de ménage','',0,9),(11394,'0',3698,995,4,0,'2009-03-20 16:51:00',0,'clt absent le 24/03 et le 31/03 mess laisser fdm ','',0,10),(11313,'1',4156,1025,4,0,'2009-03-19 12:13:00',0,'mess laisser pour decalé presta car visite medicale','',0,10),(11534,'0',4246,0,4,0,'2009-03-24 17:08:00',0,'POINT QUALITE EFFECTUE : CLIENTE GLOBALEMENT SATISFAITE HORMIS QUELQUES DETAILS QU ELLE VERA AVEC ELLE /LA CLIENTE SOUHAITE QU ON REFASSE UN POINT A L ISSU DE LA SECONDE PRESTA<br />\r\n30.03.09 : Clte satisfaite de la presta de MME PHILIP. Maintien presta 1x4h. Envoie ce jour doc autorisation de prélèvement + remises de cles salariée.','',0,9),(11461,'1',0,812,4,0,'2009-03-23 16:31:00',0,'gauthier 1H de plus<br />\r\n<br />\r\n','',0,20),(11314,'1',0,728,4,0,'2009-03-19 12:21:00',0,'pointage<br />\r\n','',0,20),(11315,'1',0,728,4,1,'2009-03-19 12:21:00',0,'n\'a pas pou pointé chez ricomini.<br />\r\nOk pris en compte<br />\r\n','-2',11314,20),(11316,'1',3211,0,4,4,'2009-03-19 18:26:00',0,'','-2',11299,20),(11317,'0',0,927,4,0,'2009-03-19 13:03:00',0,'Grève à l\'école primaire. Cours non assuré l\'après-midi.','',0,14),(11318,'1',3065,104,4,0,'2009-03-19 13:07:00',0,'LE CLIENT A ANNULE LA PRESTA DU 20.03 CE JOUR / PAS DE FACTURATION CAR SON AMIE SORT DE L HOPITAL ET TRES FATIGUEE ET A OUBLIE COMPLETEMENT DE NOUS PREVENIR /<br />\r\n<br />\r\nLA PROCHAINE FOIS FACTURER','',0,9),(11320,'0',0,421,4,0,'2009-03-19 13:25:00',0,'bonjour<br />\r\n <br />\r\ndu fait de la grève je fais : plessis 9h - 12h<br />\r\n chazalon 12.15 - 15.15<br />\r\n <br />\r\nmr chazalon est ok<br />\r\n <br />\r\nsinon RAS<br />\r\n <br />\r\nmerci<br />\r\n <br />\r\na bientot<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(11321,'0',0,968,4,0,'2009-03-19 13:27:00',0,'LRAR pour demission avec dernier jour de travail 27/03/09','',0,14),(11322,'1',835,165,4,0,'2009-03-19 13:34:00',0,'Bonjour,<br />\r\n<br />\r\nAu vue des problèmes de circulation qu’il y aurait pu avoir ce matin, je me suis permis de modifier les horaires de Madame Charon. J’ai donc fait 7 h 45 à 11 h 45.<br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(11323,'0',0,237,4,0,'2009-03-19 13:40:00',0,'Finalement, elle ne prend plus le 6 et 7avril, congés reportés en mai. Date à refixer + prévenir les clients.','',0,14),(11324,'0',1559,0,4,0,'2009-03-19 13:44:00',0,'Il a un souci car sur facturation du 20/01 normalement 2h alors que facturé 3h.<br />\r\nJe fais un avoir d\'1h','',0,14),(11325,'1',3987,102,4,0,'2009-03-19 13:51:00',0,'La cliente n\'étant pas la les 26/03 et 2/04 elle a demandé à Mme ENET d\'intervenir à la place :<br />\r\nsamedi 28/03 de 9h à 12h<br />\r\nsamedi 2/04 de 9h à 11h','',0,14),(11326,'1',2759,660,4,0,'2009-03-19 14:01:00',0,'MESS LAISSER POUR DECALER PRESTA DU 24/03/09 AU 23/03/09 DE 11H30 15H30; DOIT RAPPEL','',0,10),(11327,'1',2184,456,4,0,'2009-03-19 14:12:00',0,'Mess laisser pour remplacement fdm avec lafarge le 24/03/09 de 9h 12h. doit rappeler<br />\r\n','',0,10),(11328,'1',4244,0,3,1,'2009-03-23 14:15:00',0,'le mari ne sait pas <br />\r\nrappel demain matin démarrage prestation ok ? <br />\r\n','-2',11169,20),(11331,'0',2519,0,1,0,'2009-03-19 14:34:00',0,'cliente trouve prestation moyenne et superficielle.','',0,21),(11609,'1',3389,0,4,1,'2009-03-27 10:49:00',0,'ok 5H de prestation (3H le lundi et 2H le jeudi, Mme David est avertit)<br />\r\n','-2',11607,20),(11333,'1',707,438,4,0,'2009-03-23 15:02:00',0,'prévenir le client de l\'arrêt de mme caplet qui souhaite travailler moins et lui proposer une nouvelle.<br />\r\nNouvelle = Mme MADANI PEREIRA.<br />\r\n26.03.09:Mess Rpdr client pour point qualité + prévenir le client QUe le mardi 14.04 elle viendra l am car le mation elle a rdv important<br />\r\n10.0409 : Le clt ne m\'a jamais rappelé pour point qualité. Je lui ai laissé 1 mess ajd\'hui le faisant part que MME MADANI PEREIRA ne pourra pas du tout intervenir chez lui le mardi 14.04 car a rdz-vs le matin, et j\'ai privilégié 1 presta l\'apm chez MME CALMES que chez lui. Je lui ai dc proposé 1 presta avec 1 remplaçante ou voir planning mme pereira<br />\r\n14.04.09 : C\'est mme RUBIO qui effectuera la presta du 14.04.09 matin clt ok pas besoin de clès','',0,9),(11335,'1',2417,0,7,4,'2009-03-23 17:32:00',0,'','-2',10044,20),(11336,'0',4139,0,1,0,'2009-03-19 15:42:00',0,'CLIENT TRE SPECIAL QUE NOUS NE SOMMES PAS EN MESURE DE SATISFAIRE','',0,9),(11337,'0',4134,0,4,0,'2009-03-19 15:43:00',0,'LA CLIENTE VEUT 4H EN FIN DE MOIS SEULEMENT / VEHICULE INDISPENSABLE / TROP COMPLIQUE A METTRE EN PLACE','',0,9),(11338,'0',1690,870,7,0,'2009-03-24 16:00:00',0,'','-2',0,21),(11339,'0',1690,870,7,6,'2009-03-24 16:00:00',1,'','-2',11338,21),(11340,'0',3919,0,1,0,'2009-03-23 15:48:00',0,'26.03.09: Mess rpdr pour relancer la cliente suite demande d\'info','',0,9),(11341,'0',4121,0,3,0,'2009-03-19 15:48:00',0,'26.03.09: Mess Rpdr - Relance téléphonique client afin de savoir s\'il a fait 1 choix. ','',0,9),(11343,'1',3678,237,4,0,'2009-03-19 15:46:00',0,'Annule le 14/04 et au courant que Mme MOISAN vient le 7/04.<br />\r\nElle va surement passer à 2h. Nous tient au courant','',0,14),(11346,'1',0,1061,4,4,'2009-03-20 18:00:00',0,'ok pour continuer chez renard mai selon lui c\'est plus d\'une auxiliaire de vie dont elle aurait besoin','-2',10938,20),(11348,'1',2929,0,7,4,'2009-03-20 10:42:00',0,'','-2',10064,20),(11613,'1',4290,0,3,0,'2009-03-26 14:39:00',0,'2H par semaine','',0,20),(11531,'0',4228,0,4,0,'2009-03-24 16:59:00',0,'A TROUVE QQUN PAR ELLE MEME EN CESU CAR MOINS CHER','',0,9),(11351,'1',0,818,4,0,'2009-03-19 16:36:00',0,'pas de pointage chez bossard','',0,20),(11352,'1',0,818,4,1,'2009-03-19 16:36:00',0,'ok pris en compte','-2',11351,20),(11354,'1',3100,0,3,1,'2009-03-25 15:28:00',0,'était en mer, n\'aura pas besoin de nos services avt novembre (si vient a toulouse) nous recontactera si besoin mais pas pour le moment','-2',644,20),(11355,'0',782,1084,4,0,'2009-03-19 16:49:00',0,'Cliente annule le 25/03/09.','',0,14),(11356,'1',3350,0,1,4,'2009-03-20 12:02:00',0,'mise en demeure de payer<br />\r\n','-2',6164,20),(11357,'1',3318,0,3,1,'2009-03-23 17:23:00',0,'en fait après réflexion (ne comprend rien) aimerait valider les horaire sur la tranche 16H - 19H car c\'est la tranche horaire qui l\'arrange.<br />\r\nOk la recontacter si jamais<br />\r\n<br />\r\n','-2',10773,20),(11358,'1',3173,475,4,0,'2009-03-19 18:06:00',0,'depuis semaine 11 elle ne peut pas pointer chez cartier car tel en panne','',0,14),(11359,'1',616,475,4,0,'2009-03-19 18:06:00',0,'Mme PICHOT ok pour intervenir le 14/04/09 pour remplacer Mme MOISAN de 14h à 17h30','',0,14),(17744,'1',4817,992,3,0,'2009-08-25 15:57:00',0,'9.09.09: Clte ok pour Mme LARA le jeudi apm à partir du 17.09.09','',0,9),(12401,'1',1396,199,4,0,'2009-04-10 15:32:00',0,'Suiote lundi de pâques MME KOERING souhaite 1h de + mardi 14.04.09','',0,9),(11362,'1',3211,0,4,1,'2009-03-24 14:02:00',0,'retour vase ?<br />\r\nn\'a aucune preuve (vase cassé mis à la poubelle, pas de photos, pas de factures)<br />\r\nsinon prestation de demain annulé car izak a son fils malade.<br />\r\nVoir si possible de le décaler a vendredi.<br />\r\ntenir informé client<br />\r\n','-2',11299,20),(11363,'1',4182,0,3,3,'2009-03-25 17:30:00',0,'Ok la cliente veut pour le moment 2H d\'entretien courant (sols le + important, poussières, wc et chambre, cuisine facultatifs) aimerait le vendredi peut importe pour le créneau (absent de 9h à 16/17H)<br />\r\n','-2',10652,20),(11364,'1',4236,0,3,4,'2009-03-30 18:14:00',0,'','-2',11119,20),(11365,'0',0,1079,4,0,'2009-03-20 08:48:00',0,'Mlle LEVESQUE a perdu son arrière grand-mère. Elle part pour la région parisienne pour son enterrement.','',0,9),(11366,'0',1742,482,4,0,'2009-03-20 08:50:00',0,'20.03.09 : Mme JACQUET nous a fait part qu\'elle mettait un terme à son contrat à compter du 24.03.09<br />\r\nLaisser les clefs dans l\'appartement.','',0,9),(11465,'1',596,469,4,0,'2009-03-23 17:27:00',0,'Mme DULLIEUX souhaite changer d\'intervenante, car Mme DIFAI travaille moins bien.Son appart est neuf, et l\'état serait moins bien depuis 1 moment.<br />\r\nMaintient presta du 24.03, mais si pers le 27.03 annulerait la presta.<br />\r\n25.03.09 : j\'ai informée que sa nouvelle aide méangère sera Mme TOUMI Hadjira. Mise en place le 27.03.09 à 8h45<br />\r\n30.03.09: Point qualité cliente qui est moyennement satisfaite des presta de MME TOUMI. Elle a fait à fond la partie de gauche de l\'appart, mais le reste fut moyen (canapé non secoué, aspi non passé sous canapé). VA a fait le point avec Mme TOUMI','',0,9),(11367,'1',2431,0,1,1,'2009-03-20 11:29:00',0,'Client veut 1H en plus pour du repassage.<br />\r\nValider planning Hawari.<br />\r\nDéménagera bientôt sur Balma veut un intervenant (voir soumebelle)<br />\r\nOk pour un remplacement sur les congés d\'Hawari si intervenant déjà venu.<br />\r\n','-2',11210,20),(11368,'1',4179,0,3,4,'2009-03-23 15:16:00',0,'pas de répondeur <br />\r\n','-2',10612,20),(11369,'1',2929,0,7,4,'2009-03-23 15:25:00',0,'rép michel et poulain ','-2',10064,20),(11371,'1',2431,0,1,1,'2009-03-20 15:21:00',0,'Valider l\'heure en supplément et confirmer. Prend effet a parti de semaine prochaine<br />\r\nc\'est bon pour nous ','-2',11210,20),(11373,'0',0,1088,7,1,'2009-03-20 15:00:00',1,'','-2',11372,27),(11375,'1',3735,0,4,4,'2009-03-20 11:43:00',0,'','-2',11374,20),(11376,'1',3735,0,4,1,'2009-03-20 17:00:00',0,'OK pour lundi AM pour rattraper la prestation <br />\r\n','-2',11374,20),(11377,'1',1597,359,4,0,'2009-03-20 11:42:00',0,'vendredi 3 avril durand absente decale presta au 2 avril de 9h 13h clt ok ','',0,10),(11378,'1',0,994,4,0,'2009-03-20 11:43:00',0,'soufrante n\'ira pas a la prestation prévu cet après midi chez bascans<br />\r\n','',0,20),(11379,'1',0,994,4,1,'2009-03-20 11:44:00',0,'possible de le décaler au lundi AM ok pour elle<br />\r\nvalider cliente et envoyer planning <br />\r\n','-2',11378,20),(11380,'1',0,994,4,4,'2009-03-20 17:29:00',0,'ok pour prestation de ratrapage lundi AM','-2',11378,20),(11382,'1',1067,1075,4,0,'2009-03-20 12:37:00',0,'18.03.09 : Suite dem de Mme NAVET j\'ai informé la cliente que nous étions en recrutement.<br />\r\n20.03.09: N\'ayant pas trouvé qlqun de bien, j\'ai proposé à la cliente une solution temporaire pour le mercredi 25.03.09 avec Mme GARROUMA : Clt = ne lui convient pas. Mais contente que nous lui proposions une solution temporaire.La clte a bien récupérer ses cles<br />\r\n26.03.09: MME NAVET ok pour reprendre son poste<br />\r\nMME MATHE OK pour qu\'elle intervienne à nouveau.<br />\r\n27.03.09: MME NAVET ok pour reprendre presta chez MME MATHE','',0,9),(11384,'1',3623,0,4,0,'2009-03-20 14:42:00',0,'décaler horaire prestation <br />\r\n','',0,20),(11385,'1',3623,0,4,4,'2009-03-20 14:43:00',0,'','-2',11384,20),(11386,'1',3623,0,4,1,'2009-03-23 15:36:00',0,'elle est OK pour décaler l\'horaire de prestation.<br />\r\nElle veut annuler la prestation du 2 et 9 avril et souhaite un remplacement pour les semaine de vacances de hawari','-2',11384,20),(11387,'1',4142,0,1,1,'2009-03-23 15:00:00',0,'sonne ds le vide<br />\r\n','-2',11265,20),(11388,'1',2431,0,1,1,'2009-03-23 15:44:00',0,'ok prestation de 14H15 à 17H15 a partir de cette semaine<br />\r\n','-2',11210,20),(11389,'0',4074,0,3,4,'2009-04-08 16:00:00',0,'tjs d\'actualité','-2',9714,20),(11397,'0',3769,0,1,0,'2009-03-20 17:26:00',0,'20/03/09 - cliente très contente des prestations de Mme Charles','',0,21),(11398,'1',0,1030,4,0,'2009-03-20 17:32:00',0,'delquié prestation a eu lieu ?<br />\r\n','',0,20),(11399,'1',0,1030,4,4,'2009-03-20 17:33:00',0,'','-2',11398,20),(11400,'1',0,1030,4,4,'2009-03-23 15:14:00',0,'','-2',11398,20),(11401,'0',4200,0,1,0,'2009-03-20 17:47:00',0,'20-03-09 : moyen au niveau du repassage et des poussières','',0,21),(11402,'1',1177,0,5,0,'2009-03-20 18:05:00',0,'insatisfaction sur la prestation ','',0,20),(11403,'1',1177,0,5,1,'2009-03-20 18:06:00',0,'prob sur la prestation. Serpillère qui colle , ....<br />\r\n','-2',11402,20),(11404,'1',1177,0,5,1,'2009-03-24 15:51:00',0,'ok pour la prestation elle fera le point avec sabri et nous la recontacterons ce vendredi pour savoir si constate une amélioration ','-2',11402,20),(11405,'1',0,1061,4,1,'2009-03-23 18:01:00',0,'ok maintient les prestations pour le moment <br />\r\n','-2',10938,20),(11406,'1',0,994,4,4,'2009-03-23 12:23:00',0,'confirme que la prestation est prévu cet après midi de 14H à 16H <br />\r\nattente validation ?<br />\r\n','-2',11378,20),(11407,'1',2404,0,4,0,'2009-03-23 08:51:00',0,'Msg abce tall le 20 on les tient au courant','',0,10),(11408,'1',4266,1082,4,0,'2009-03-30 09:25:00',0,'Mise en place de Mlle BRACKMAN le 30.03.09 à 15h.<br />\r\nPrésentation de l\'intervenante le 25.03 avant démarrage des presta','',0,9),(11409,'1',2282,120,4,0,'2009-03-23 09:35:00',0,'23.03.09: Mme HASSANALY est tombée en panne. Donc ne peut pas faire presta JAQUARD+ALBRECHT<br />\r\nVoir avec VA si MME HASSANALY démissionne pour effectuer sa formation financer par la région qui commence le 24.03.09 Assistante de vie en gériatrie.<br />\r\n25.03.09: Mme HASSANALY démissionne. Appel ce jour client pour l\'informer du changement d\'intervenante: Mme LARA à compter du 1er avril 2009.','',0,9),(11503,'1',4165,1082,5,0,'2009-03-24 11:51:00',0,'suite aux remarques de la cliente, refaire un point qualité à l\'issue de la seconde prestation<br />\r\n27.03.09: La cliente vient de m\'appeler pour me dire qu\'elle est ravie de la prestation de Mlle BRACKMAN.','',0,9),(11414,'0',0,1089,7,1,'2009-03-23 10:02:16',0,'Vérification des références','-2',0,21),(11415,'0',0,1089,7,1,'2009-03-23 15:00:00',1,'','-2',11414,21),(11416,'1',4146,438,4,0,'2009-03-23 10:05:00',0,'23.03.09: Mme CAPLET vient de m\'informer que MME FOUCHER lui avait demandé d\'intervenir une 1/2h plus tard, car cela fait trop tôt. Donc presta 13h30/15h30 à compter de c ejour.<br />\r\nMess Rpdr cliente pour lui confirmer.','',0,9),(11419,'1',4267,0,3,0,'2009-03-23 10:26:00',0,'2H de prestation ','',0,20),(11420,'1',4267,0,3,1,'2009-03-23 11:26:00',0,'brief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',11419,20),(11421,'1',4202,1055,4,0,'2009-03-26 13:30:00',0,'Mise en place Mme MAREF le 26.03.09 à 13h30 - Changement MME %MAREF interviendra à compter du 2.04.09 à 13h30 chez cliente<br />\r\n07.04.09; Clte satisfaite de la presta de MME MAREF.','',0,9),(11502,'1',0,728,4,1,'2009-03-24 13:24:00',0,'c\'est ok pour 12h30','-2',11480,20),(11424,'1',4268,0,3,0,'2009-03-23 10:40:00',0,'4H de prestation','',0,20),(11425,'1',4268,0,3,1,'2009-03-23 11:40:00',0,'au début voulait partir sur une prestation ponctuelle et par la suite peut évoluer sur une demande fixe.<br />\r\nLui faire parvenir les indications par mail<br />\r\n','-2',11424,20),(11426,'1',4267,0,3,3,'2009-03-30 20:30:00',0,'2H de prestation entretien courant (appartement 65m²) faire la chambre enfant à fond a chaque fois. Celle des parents a voir. Ds les chambres aspirateur (jonc de mer)<br />\r\nLes sols avec aspirateur et serpillère très essoré (car parquet)<br />\r\nAttention objets de valeur pour les poussières<br />\r\nN\'importe quel jour et heure. Absent sur la prestation.<br />\r\nDémarrage des que possible<br />\r\n','-2',11419,20),(11427,'1',4268,0,3,5,'2009-03-24 17:30:00',0,'email ok','-2',11424,20),(11428,'1',0,950,4,0,'2009-03-23 11:58:00',0,'décaler prestation du 9 avril','',0,20),(11429,'1',0,950,4,1,'2009-03-23 11:58:00',0,'décalage prestation de chez DARRAGI. Prévenir le client<br />\r\nDécalage si possible le 7 AM','-2',11428,20),(11430,'1',0,950,4,4,'2009-03-23 16:46:00',0,'','-2',11428,20),(11431,'1',3509,0,4,0,'2009-03-23 11:59:00',0,'daclage prestation du 9 avril','',0,20),(11432,'1',3509,0,4,4,'2009-03-23 12:36:00',0,'passer la prestation du 9 avril matin au 7 avril Am<br />\r\n','-2',11431,20),(11433,'1',0,994,4,1,'2009-03-23 14:23:00',0,'vérifier pointage<br />\r\nok elle est bien chez bascans<br />\r\n','-2',11378,20),(11434,'1',3029,0,5,4,'2009-04-01 12:25:00',0,'satisfait ?<br />\r\n','-2',10978,20),(11435,'1',3509,0,4,1,'2009-03-24 12:37:00',0,'oui il est ok et lamouroux est avertit<br />\r\n','-2',11431,20),(11436,'1',689,421,4,0,'2009-03-23 13:21:00',0,'c ok pour chazalon mercredi matin 9h 12h<br />\r\n<br />\r\nprobleme rideaux resolu chez vigneron<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(11437,'0',3925,131,4,0,'2009-03-23 13:24:00',0,'Bonjour, <br />\r\n <br />\r\nComme convenu nous avons remis une clé de notre boite à lettres à Mme BATARD.<br />\r\nDe plus nous vous confirmons ne pas vouloir de prestation ménage le jeudi 2 avril 2009.<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nAnita SACHOT<br />\r\n108 rue de la Jaunaie<br />\r\n44230 st Sébastien sur loire<br />\r\ntél. 02.51.79.77.23<br />\r\n','',0,14),(11438,'1',2542,682,4,0,'2009-03-23 13:25:00',0,'Bonjour,<br />\r\n<br />\r\nNous vous informons qu’en raison de nos vacances, Madame BOCQUELET Sandrine qui vient habituellement chez nous le vendredi à partir de 13H30, n’aura pas à intervenir le Vendredi 10 avril 2009.<br />\r\nJe pense qu’elle vous a déjà prévenue.<br />\r\nMerci d’en prendre note.<br />\r\nCordialement.<br />\r\nIsabelle Doré<br />\r\n<br />\r\n','',0,14),(11439,'0',0,1090,7,1,'2009-03-23 13:30:26',0,'Vérification des références','-2',0,23),(11440,'0',0,1090,7,1,'2009-03-23 15:00:00',1,'','-2',11439,23),(11441,'0',0,631,4,0,'2009-03-23 13:46:00',0,'23.03.09 Réception du certificat d\'enfant malade','',0,9),(11444,'1',2543,0,4,0,'2009-03-23 14:46:00',0,'Annulation pour vacances<br />\r\n','',0,20),(11445,'1',2543,0,4,1,'2009-03-23 14:46:00',0,'elle donne toutes ses dates d\'annulation : 11/05, semaine 22 (25,27 et29/05) 29/06, 1/07, 3 et 6/07 et 1ère quinzaine d\'aout<br />\r\nElle aurait aimé être avertit pour la modification d\'emploi du tps du lundi matin.<br />\r\nOk pour décaler a 10H40 ne pose pas de soucis','-2',11444,20),(11446,'1',4142,0,1,4,'2009-03-24 17:16:00',0,'pas de répondeur retenter demain ','-2',11265,20),(11447,'1',0,1030,4,4,'2009-03-24 12:09:00',0,'','-2',11398,20),(11448,'1',4179,0,3,1,'2009-03-26 16:56:00',0,'toujours satisfait de leur autre prestataire? SI jamais il peuvent nous recontacter<br />\r\n','-2',10612,20),(11449,'1',2929,0,7,1,'2009-03-24 15:32:00',0,'mise en demeure <br />\r\n','-2',10064,20),(11452,'1',3623,0,4,0,'2009-03-23 15:37:00',0,'on la tient informé pour le remplacement','',0,20),(11453,'1',3623,0,4,1,'2009-04-09 15:37:00',0,'suite congés hawari<br />\r\nest bloqué sur tt les jours SAUF le mercredi <br />\r\n','-2',11452,20),(11454,'1',3439,0,4,0,'2009-03-23 15:38:00',0,'Abce tall pour mercredi 25/03 ne souhaite pas de remplacement','',0,10),(11455,'0',3893,0,4,0,'2009-03-23 16:02:00',0,'Clt annule presta du 16.04 et aurait souhaité 1 presta le 14.04. Mme CAPLET ne peut pas car indispo à ce créneau.<br />\r\n9.04.09: Mess Rpdr M. HOTTIER afin de savoir s\'il veut 1 presta avec 1 remplaçante<br />\r\n9.04: Pas de presta de remplacemnt','',0,9),(11458,'0',0,1084,4,0,'2009-03-23 16:19:00',0,'Ne pas lui fixer de prestation le mardi 31/03/09 car elle a RDV avec son A.S. pour renouveller son RMI','',0,14),(11459,'0',3807,908,4,0,'2009-03-23 16:29:00',0,'Absence injustifiée de LE BOUEDEC ce jour.<br />\r\nElle ne souhaite pas remplir le questionnaire','',0,14),(11462,'1',0,812,4,1,'2009-03-23 16:47:00',0,'ok prévenu et planning ok<br />\r\n','-2',11461,20),(11467,'1',2417,0,7,1,'2009-03-24 10:33:00',0,'mise en demeure de payer','-2',10044,20),(11469,'0',0,577,4,0,'2009-03-23 17:40:00',0,'Elle va prendre les 3 premières semaines d\'aout','',0,14),(11470,'1',3318,0,3,1,'2009-04-01 16:24:00',0,'non personne de dispo sur le créneau ','-2',10773,20),(11471,'1',4244,0,3,4,'2009-03-24 10:30:00',0,'pas de message retenter plus tard <br />\r\n','-2',11169,20),(11473,'0',4216,0,2,0,'2009-03-23 18:31:00',0,'ne pas relancer. ont trouvé','',0,46),(11474,'1',3390,0,4,0,'2009-03-24 09:17:00',0,'prestation du 25 annulée','',0,10),(11475,'1',1676,0,1,0,'2009-03-24 10:11:44',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(11476,'1',1676,216,1,1,'2009-03-25 13:00:00',0,'','-2',11475,20),(11477,'1',0,216,7,1,'2009-03-24 10:11:44',0,'Rappel de la visite médicale','-2',0,20),(11478,'1',0,216,7,4,'2009-03-24 13:22:00',0,'','-2',11477,20),(11479,'1',3164,0,4,0,'2009-03-24 10:18:00',0,'sabri oubli la prestation de ce matin<br />\r\nrattrapage demain ?<br />\r\n','',0,20),(11480,'1',0,728,4,0,'2009-03-24 10:18:00',0,'prestation raposo non effectué , cazon a la place','',0,20),(11481,'1',3164,0,4,4,'2009-03-24 10:19:00',0,'','-2',11479,20),(11482,'1',3164,0,4,1,'2009-03-24 13:23:00',0,'ok pour la prestation demain à 12H30','-2',11479,20),(11483,'1',2021,0,4,0,'2009-03-24 10:21:00',0,'annulation prestation suite mari malade<br />\r\n','',0,20),(11484,'1',2021,0,4,1,'2009-03-24 10:21:00',0,'intervenante prévenu si besoin de décaler la prestation nous tiendra informé mais par défaut annule car mari gravement malade (contagieux?) ne veulent pas prendre de risque','-2',11483,20),(11485,'1',2021,0,4,1,'2009-03-25 15:56:00',0,'rattrape prestation?<br />\r\ndécaler au jeudi ou vendredi ','-2',11483,20),(11486,'0',0,1092,7,1,'2009-03-24 10:23:47',0,'Vérification des références','-2',0,23),(11487,'0',0,1092,7,1,'2009-03-24 15:00:00',1,'','-2',11486,23),(11488,'1',0,728,4,1,'2009-03-24 10:23:00',0,'n\'avait pas compris que la prestation avait lieu finalement attendait une validation de notre côté (envoi planning par e-mail mais bien effectué) s\'excuse demande quand elle pourra rattrapé la prestation.<br />\r\nVoir avec cliente et la tenir informé<br />\r\n','-2',11480,20),(11489,'1',0,728,4,1,'2009-03-24 11:49:00',0,'raposo est ok pour que sabri rattrape demain de 13 à 16H.<br />\r\nSabri voit de son côté te nous tient informé<br />\r\n','-2',11480,20),(11490,'1',4244,0,3,1,'2009-03-24 11:25:00',0,'oui tout s\'est bien passé dacalage des horaire de 9h à 11H ','-2',11169,20),(11491,'0',0,1093,7,1,'2009-03-24 10:27:38',0,'Vérification des références','-2',0,23),(11492,'0',0,1093,7,1,'2009-03-24 15:00:00',1,'','-2',11491,23),(11493,'0',0,1094,7,1,'2009-03-24 10:31:02',0,'Vérification des références','-2',0,23),(11494,'0',0,1094,7,1,'2009-03-24 15:00:00',1,'','-2',11493,23),(11495,'0',0,1095,7,1,'2009-03-24 10:35:11',0,'Vérification des références','-2',0,23),(11496,'0',0,1095,7,1,'2009-03-24 15:00:00',1,'','-2',11495,23),(11497,'1',3755,0,3,3,'2009-03-26 18:30:00',0,'La cliente est allergique à la poussière il faudra donc insister sur ce point (surtout la chambre à fond à chaque fois)<br />\r\nFaire les sols, cuisine, sdb, 95m²<br />\r\nIL y a un gros chien (labrador) mais sera toujours dehors.<br />\r\nVeut démarrer dès que possible','-2',6483,20),(11607,'1',3389,0,4,0,'2009-03-26 10:47:00',0,'arrêt maladie david','',0,20),(11608,'1',3389,0,4,1,'2009-03-26 10:47:00',0,'souhaite annuler la prestation de cette semaine et désormais passera à 5H par semaine (3 + 2) valider planning avec david<br />\r\n','-2',11607,20),(11498,'1',4275,0,3,0,'2009-03-24 11:42:00',0,'2 à 3h de prestation','',0,20),(11499,'1',4275,0,3,1,'2009-03-24 11:43:00',0,'brief commercial OK<br />\r\nRdv commercial pris<br />\r\n','-2',11498,20),(11500,'1',4275,0,3,1,'2009-03-25 14:53:00',0,'3H de prestation le vendredi matin convertible en 4H.<br />\r\nQue du ménage jamais de repassage.<br />\r\nEntretien courant (poussières, cuisine, 2sdb, sols) <br />\r\nPas le bureau, ni chambre des parents et le cellier.<br />\r\nBien pour david remplacement dupuy <br />\r\nValider fin de semaine (rappel vendredi soir)<br />\r\nDémarrage dès que possible (pour le 03/04)<br />\r\n','-2',11498,20),(11501,'1',3685,1055,4,0,'2009-03-24 11:41:00',0,'24.03.09: Mme MAREF ne pourra pas assurer la presta de ce jour, car son fils a du aller aux urgences. J\'ai proposé à la cliente qu\'elle intervienne 1h en + ce vendredi 27.03.09<br />\r\nLe 30.03.09 j\'ai vérifier Mme MAREF a fait ses heures normales le 27.03.09','',0,9),(11644,'1',753,112,4,0,'2009-03-27 09:32:00',0,'clt annul presta du 14 avril et du 12 et 19 mai.fdm PREVENUE','',0,10),(11506,'1',3973,0,3,4,'2009-03-27 17:04:00',0,'','-2',8868,20),(11507,'1',2025,429,1,0,'2009-03-24 12:03:00',0,'message répondeur client suite à son message<br />\r\nLa cliente nous a informée que MME SAMPER a fait 3h le 20.03.09. Elle nous demande si elle peut intervenir le 27.03.09 pdt 3h. Le 3.04.09 la cliente ne peut pas avoir de presta, demande si possibilité le 2.04 ou un autre jour => voir avec MME SAMPER.<br />\r\n25.03.09: Mme SAMPER OK POUR LE 27.03.09 1H EN +;<br />\r\n25.03.09: Cliente ok pour intervention le 2.04.09 vers 14h au lieu du 3.04.09.<br />\r\n','',0,9),(11509,'1',2308,0,4,0,'2009-03-24 12:06:00',0,'ok pour changement jour presta mercredi avec pavlovic','',0,10),(11510,'1',0,733,4,0,'2009-03-24 12:33:00',0,'benech suspend les prestations','',0,20),(11511,'1',0,733,4,4,'2009-03-24 12:33:00',0,'veut elle un remplacement ? <br />\r\nQuelque chose sur l\'union si cela lui convient <br />\r\nsinon avenant a la baisse','-2',11510,20),(11512,'1',0,733,4,4,'2009-03-25 15:23:00',0,'du coup fait partir l\'avenant','-2',11510,20),(11513,'1',3183,0,4,0,'2009-03-24 13:37:00',0,'Annulation du 12 Avril au 27 Avril inclus','',0,10),(11514,'1',0,818,4,0,'2009-03-24 13:55:00',0,'son fils est malade elle ne pourra pas assurer les prestations de demain ','',0,20),(11515,'1',0,818,4,1,'2009-03-24 13:56:00',0,'ok prévenir client marchini et durand et nous tient informé pour jeudi si ok pour elle<br />\r\n','-2',11514,20),(11516,'1',0,818,4,1,'2009-03-25 11:00:00',0,'son fils est encore malade elle n\'a personne pour le garder donc reste avec lui. Elle reprendra normalement le travail lundi. Faire le point lundi matin avec elle.<br />\r\nElle nous fait parvenir un certificat médical poru ses absences.<br />\r\n<br />\r\n','-2',11514,20),(11517,'1',3211,0,4,1,'2009-03-25 13:34:00',0,'presta vendredi ? vase ?<br />\r\npour le vase pas eu de retour et pour cette semaine annule la prestation ','-2',11299,20),(11518,'1',2749,0,4,0,'2009-03-24 14:06:00',0,'izak a son fils malade elle ne pourra pas assurer la prestation','',0,20),(11519,'1',2749,0,4,4,'2009-03-24 14:06:00',0,'décaler a vendredi éventuellement<br />\r\n','-2',11518,20),(11520,'1',2749,0,4,1,'2009-03-24 14:32:00',0,'elle est ok pour décaler la prestation a vendredi si besoin.<br />\r\nA valider avec izak si celle ci peut rattraper ','-2',11518,20),(18164,'0',2370,0,7,0,'2009-08-31 16:29:00',0,'Fiche Pis : ok','',0,12),(11522,'1',2749,0,4,1,'2009-03-25 12:51:00',0,'elle souhaite un remplacement car a besoin de cette prestation ','-2',11518,20),(11523,'1',98,0,5,0,'2009-03-24 15:03:00',0,'','',0,2),(11524,'1',98,0,5,1,'2009-03-24 15:03:00',0,'Cliente pas satisfaite de la presta de mme Coulibaly du 19/03 : elle a pris le temps de tout lui expliquer, mais quasiment aucune consigne respectée. Poussière pas faite sur la table à langer, chiffons retrouvés en bouchon sur la fenêtre de la chbre de sa fille alors que la cliente avait demandé de les mettre à sécher ds la sdb, blocage du cordon de fer à repasser cassé (la cliente envoie une LRAR + facture), sanitaires mal rincés.<br />\r\n<br />\r\nRecontacter la cliente qd on a qq de \"nickel\" à lui proposer car elle apprécie notre sens du contact.','-2',11523,2),(11526,'0',0,1096,7,1,'2009-03-24 15:00:00',1,'','-2',11525,46),(11528,'1',1177,0,5,1,'2009-03-30 18:20:00',0,'non n\'a rien constaté de particulier.<br />\r\nOk c\'est bien globalement','-2',11402,20),(11529,'1',3662,220,1,0,'2009-03-24 16:52:00',0,'APPEL DU CLIENT POUR NOUS DIRE QU IL ENVOIE EN DEBUT DE SEMAINE CAD LE 30.03 DES CESU POUR REGLER SES FACTURES<br />\r\n6.04.09: Depot des CESU dans boite aux lettres par sa compagne','',0,9),(11537,'1',4142,0,1,4,'2009-03-25 16:31:00',0,'pas de répondeur<br />\r\nMise au point Soumebelle<br />\r\n','-2',11265,20),(11539,'0',4276,0,1,0,'2009-03-24 18:37:00',0,'le client vit au maroc mais le fils est sur place et sera présent pendant les prestations : contacter le fils pour tout<br />\r\n27.03.09 : Mess Rpdr cliente pour faire point qualité sur presta ponctuelle de mme doucine et confirmer la durée de 3h (j\'ai vérifier le télépointage)<br />\r\n9.04.09: Point qualité clt => mess rpdr fils<br />\r\n9.04.09: Clt satisfait de la presta de MME PHILIP','',0,9),(11769,'1',3837,1015,4,0,'2009-03-31 10:11:00',0,'31.03.09: MME BERTHE vient de m\'appeler pour m\'informer qu\'elle est malade. Elle aurait 1 gastro. Elle doit aller voir le Dr cet apm et nous appelera pour nous dire si AM + dates.<br />\r\nMess Rpdr clt lannelongue ce jour pour informer absence de MME BERTHE','',0,9),(11543,'1',1507,0,4,0,'2009-03-25 11:29:00',0,'Annulation de la prestation 16 avril et le 21 mai Vincent prevenue ','',0,10),(11544,'1',4268,0,3,1,'2009-04-01 15:48:00',0,'e mail oik ne veut pas de conversation.<br />\r\nNous recontactera quand elle aura fait son choix ','-2',11424,20),(11545,'1',0,995,7,0,'2009-03-25 12:46:00',0,'Nouvelle visite médicale de contr^le le lundi 05 mai 2009 à 15h 30','',0,10),(11546,'1',2749,0,4,1,'2009-03-26 10:00:00',0,'personne de disponible pour pouvoir effectuer la prestation <br />\r\n','-2',11518,20),(11547,'1',3762,898,4,0,'2009-03-25 13:25:00',0,'bonjour,<br />\r\nnon... désolée ! (il me semble que c\'est au niveau de la mairie dans le bourg)<br />\r\n<br />\r\npar ailleurs j\'en profite pour vous signaler mon absence de pointage chez Mr et Mme Raffi ce jour car téléphone non chargé<br />\r\narrivée 11h37<br />\r\ndépart 15h40<br />\r\n<br />\r\ncordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(11549,'1',1991,0,4,0,'2009-03-25 13:27:00',0,'Ici Steininger 58 bd Van Iseghem Nantes.<br />\r\n<br />\r\nNous revenons le 30 Mars.Pouvez-vous nous envoyer quelqu\'un à partir du 2/04 si possible?Vous me trouvez au 0607235102.Merçi<br />\r\n<br />\r\n<br />\r\n<br />\r\nF.et M.Steininger<br />\r\n<br />\r\n','',0,14),(11550,'1',2676,421,4,0,'2009-03-23 13:28:00',0,'1 heure repassage ce jour<br />\r\n<br />\r\nsinon, pouvez vous me renvoyer le tableau pour le repassage , MERCI<br />\r\n<br />\r\na bientot<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(11551,'1',3660,0,4,0,'2009-03-25 13:31:00',0,'Bonjour,<br />\r\nMon numéro de portable a changé donc je n\'ai pas eu de message. On souhaiterai garder les mêmes horaires donc au départ cela était 9h30-11h30 le vendredi.<br />\r\nCordialement<br />\r\nRegina Goyau<br />\r\n','',0,14),(11552,'1',3211,0,5,0,'2009-03-25 13:35:00',0,'vase','',0,20),(11553,'1',3211,0,5,1,'2009-04-01 13:57:00',0,'remboursement?<br />\r\n2H offerte en Plus sur la prestation <br />\r\n','-2',11552,20),(11554,'1',2506,0,4,0,'2009-03-25 13:41:00',0,'izak malade','',0,20),(11555,'1',2506,0,4,4,'2009-03-25 13:41:00',0,'remplacement ou annulation ?','-2',11554,20),(11556,'1',2506,0,4,1,'2009-03-26 16:30:00',0,'il annule sinon tout se passe bien avec l\'intervenante il est satisfait de la qualité des prestations <br />\r\n','-2',11554,20),(11557,'1',2417,0,4,0,'2009-03-25 13:43:00',0,'izak malade','',0,20),(11558,'1',2417,0,4,4,'2009-03-25 13:43:00',0,'','-2',11557,20),(11559,'1',2417,0,4,4,'2009-03-27 17:13:00',0,'izak , + facture <br />\r\nRetour de sa part ?','-2',11557,20),(11715,'0',2792,927,4,0,'2009-03-30 14:12:00',0,'Cliente annule le 6 et 13 avril 2009','',0,14),(11561,'1',2282,992,4,0,'2009-03-25 14:07:00',0,'25.03.09: Mail à Mme LARA ce jour pour lui faire part qu\'elle aura à compter du 1er avril un nouveau client MME JACQUARD suite dem. de Mme HASSANALY.<br />\r\n9.04.09: Point qualité : Clte satisfaite de MME LARA','',0,9),(11610,'0',928,156,4,0,'2009-03-26 11:42:00',0,'Mme MERZI a cassé la table extérieur en passant le balai.<br />\r\n25.03.09: réception de la facture du client suite entretien téléphonique VA/CLT.','',0,9),(11563,'1',4275,0,3,1,'2009-03-27 11:25:00',0,'N\'a pas encore pris sa décision. Nous avons david qui pourrait être disponible dès la semaine prochaine pour un démarrage des prestations.<br />\r\nOk la recontacter lundi','-2',11498,20),(11564,'0',0,102,4,0,'2009-03-25 15:04:00',0,'EN DISPO, IL NE LUI RESTE QUE MERCREDI AM,','',0,14),(11565,'1',1104,0,1,1,'2009-03-27 10:48:00',0,'est occupé le recontacter en début d\'après midi<br />\r\n','-2',6,20),(16818,'0',4281,0,1,0,'2009-07-29 16:47:37',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(11572,'1',670,271,4,0,'2009-03-25 15:26:00',0,'25.03.09: La cliente vient de m\'appeler pour annuler sa presta de demain. Elle doit partir suite à 1 pblm familiale (soeur= tentative de suicide)','',0,9),(11573,'1',2794,0,4,0,'2009-03-25 15:26:00',0,'Plus d\'intervention de LE BOUEDEC car nous n\'avons pas de ces nouvelles, et elle cassait des objets et ne passait pas la serpillère sur l\'escalier.<br />\r\n<br />\r\nIntervention de Mme BURGAUD le jeudi de 8h15 à 10h15.<br />\r\n<br />\r\ncomme cliente vraiment pas contente, je lui ai offert 30mn sur la prestation de demain en +, afin qu\'elle puisse expliquer ses attentes à la nouvelle salariée.','',0,14),(11574,'1',3660,0,4,0,'2009-03-25 15:31:00',0,'Proposition Mme RICHARD le vendredi de 9h à 11h.<br />\r\nProposer de se rencontrer avant, éventuellement le jeudi à 17h?','',0,14),(11575,'1',0,818,4,1,'2009-03-30 10:00:00',0,'Ok pour la reprise ?<br />\r\noui elle reprend son fils va mieux','-2',11514,20),(11576,'0',2075,927,4,0,'2009-03-25 15:55:00',0,'Le 20/03/09, elle a fait 2h de ménage chez Jezzine + 1h de repassage chez elle','',0,14),(11577,'1',4283,0,1,0,'2009-03-25 15:56:00',0,'SUITE A MA VISITE INFORMER LA CLIENTE QUE LES PRESTA AURONT LIEU AVEC MME PERREIRA LE JEUDI / MISE EN PLACE PREVU LE 03.04 A 8H30 SI CET HORAIRE CONVIENT A LA CLIENTE 8H15 POSSIBLE AUSSI;<br />\r\n9.04.09: Clte satisfaite des presta de Mlle LULUVAMU et non pas PERREIRA;','',0,9),(11579,'1',2021,0,4,1,'2009-03-25 16:47:00',0,'OK POUR DECALAGE DE LA PRESTA POUR 27/03 AM POUR 2H DE PRESTA MENAGE ET REPASSAGE.','-2',11483,20),(11580,'1',3434,927,4,0,'2009-03-25 15:57:00',0,'Salariée nous a prévenu le 24/03/09 par tel, qu\'elle avait fait 2h30 de repassage chez elle pour la cliente','',0,14),(11581,'0',819,0,4,0,'2009-03-25 16:05:00',0,'La cliente ne peut pas le mercredi matin car elle s\'occupe de ses petites filles','',0,14),(11582,'1',4284,0,3,0,'2009-03-25 16:17:00',0,'','',0,2),(11583,'1',4284,0,3,1,'2009-03-25 16:17:00',0,'','-2',11582,2),(11584,'1',4284,0,3,3,'2009-03-30 18:30:00',1,'','-2',11582,2),(11585,'1',4142,0,1,1,'2009-03-26 16:32:00',0,'ok elle est très satisfaite de la qualité des prestations','-2',11265,20),(11604,'1',0,905,4,0,'2009-03-26 10:42:00',0,'en arrêt maladie ','',0,20),(11605,'1',2448,0,4,0,'2009-03-26 10:45:00',0,'david arrêt maladie','',0,20),(11606,'1',2448,0,4,1,'2009-03-26 10:46:00',0,'annulation de la prestation','-2',11605,20),(11586,'1',2021,0,4,1,'2009-03-26 16:00:00',0,'2H de repassage ok pour stein ok pour bernardini également','-2',11483,20),(11587,'0',3807,0,4,0,'2009-03-25 16:52:00',0,'suite démission Mlle LE BOUEDEC, intervention de Mme PICHOT le lundi de 9h à 11h.','',0,14),(11588,'1',4242,1080,4,0,'2009-03-25 16:57:00',0,'25.03.09: Mess Rpdr Mme PHILIP pour mise au point suite entretien téléphoniQUe BA. ','',0,9),(11590,'0',0,1097,7,1,'2009-03-25 17:31:50',0,'Vérification des références','-2',0,9),(11592,'1',4270,0,1,0,'2009-03-25 17:35:00',0,'','',0,2),(11593,'1',4270,0,1,4,'2009-03-25 17:35:00',0,'Pour s\'assurer de la bonne réalisation de la première prestation avec Mme Njangue.','-2',11592,2),(11594,'0',0,165,4,0,'2009-03-25 17:44:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai oublié de vous informer que le lundi 23 mars, je n’ai pas pu téléphoner au serveur à la fin de ma prestation car le téléphone de Mr et Mme Touron ne fonctionnait plus. <br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(11595,'0',4285,0,4,0,'2009-03-25 18:01:00',0,'Maison de plein pied mission ponctuelle pour l\'instant et si ça se passe bien mission réguliére','',0,14),(11596,'0',1191,0,1,0,'2009-03-31 18:04:00',0,'rappeler au client l\'intervention de mme laurent mercredi 01.04','',0,9),(11598,'0',1786,421,4,0,'2009-03-25 18:19:00',0,'bonsoir bonnie<br />\r\n<br />\r\nj ai un rdv avec le chirurgien pour mon abces demain à 11.30<br />\r\n<br />\r\nj ai donc vu avec mme plessis et je fais 8h 11h, elle est ok<br />\r\n<br />\r\nprestation chez BERRUE de 14h a 16h com prevu<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n<br />\r\n','',0,14),(11599,'0',0,1098,7,1,'2009-03-26 09:59:35',0,'Vérification des références','-2',0,9),(11601,'1',4120,853,7,0,'2009-03-26 10:01:00',0,'','',0,10),(11602,'1',4120,853,7,4,'2009-03-26 10:01:00',0,'Laisser message pour faire point et passer voir interv en presta ce jour.','-2',11601,10),(11612,'1',2069,0,4,0,'2009-03-26 13:31:00',0,'msg le 26/03 à 13/30 pour abce fourcade remplacement annulé','',0,10),(11614,'1',4290,0,3,1,'2009-03-26 10:00:00',0,'Brief commercial Ok<br />\r\npas de rdv commercial pr le moment. Elle nous contactera si elle nous a choisi car actuellement compare les tarifs <br />\r\npersonne sur le secteur<br />\r\n','-2',11613,20),(11615,'1',4290,0,3,1,'2009-04-30 14:40:00',0,'non pas fait son choix<br />\r\npersonne de dispo relancer si jamais<br />\r\n','-2',11613,20),(11616,'0',2402,1065,4,0,'2009-03-26 14:44:00',0,'le 26/03 laisser msg pour abs interv.','',0,10),(11617,'1',3493,863,4,0,'2009-03-26 14:43:00',0,'26.03.09: Mme LULUVAMU est devant chez la cliente, il n\'y a personne. Je n\'ai pas eut de demande d\'annulation. J\'ai essayé de les joindre sur les 2 portables (messages rpdr)+ sté+ domicile. Sans succès. Je maintien la facturation.','',0,9),(11618,'0',3817,1065,4,0,'2009-03-26 14:47:00',0,'26/03 laisser msg pour abs interv.','',0,10),(11619,'1',4182,0,3,1,'2009-03-27 17:02:00',0,'Quelqu\'un de disponible pour le vendredi matin (gimenez) de 9H à 11H. <br />\r\nValider lundi matin avec la cliente après avoir eu gimenez','-2',10652,20),(11620,'1',4291,0,3,0,'2009-03-26 14:56:00',0,'3H par semaine 1 mercredi sur 2','',0,20),(11621,'1',4291,0,3,4,'2009-03-27 10:21:00',1,'appel pour proposer 2H par semaine','-2',11620,20),(11622,'1',1757,501,4,0,'2009-03-26 15:07:00',0,'Le 26/03 appel ce matin pour abs interv et clt voulait RPLCMT. Laisser msg pour prevenir pas de RPLCMT possible.','',0,10),(11690,'0',4307,0,3,0,'2009-03-30 10:20:00',0,'6H par semaine<br />\r\n','',0,20),(11658,'1',0,905,4,0,'2009-03-27 11:12:00',0,'prévenu du démarrage des prestation sur blagnac le vendredi matin <br />\r\n','',0,20),(11640,'0',1706,0,4,0,'2009-03-26 17:34:00',0,'Aplel le 26/03 ne veut pas de remplacement cette sem rempl pour vend 03 avril','',0,10),(11873,'1',3973,0,3,4,'2009-04-07 11:23:00',0,'','-2',8868,20),(12316,'1',3452,494,4,0,'2009-04-09 09:54:00',0,'ne veut pas de remplacement pour le 13/04/09','',0,10),(13167,'1',2478,591,4,0,'2009-04-30 12:45:00',0,'clt ok pour decalé presta du 7 mai au 6 mai meme horaire. fdm prevenue','',0,10),(11633,'1',0,789,7,1,'2009-04-01 15:17:00',0,'faire lettre de licenciement et préparer le solde de tt compte; attestation assedic ...<br />\r\nElle nous fait parvenir sa fiche de reprise du travail + fiche médecine du travail rapidement','-2',10991,20),(11634,'1',2263,0,4,0,'2009-03-26 16:43:00',0,'Annulation prestation des mercredis 15, 22 et 29 avril 2009.','',0,10),(11635,'1',2676,421,4,0,'2009-03-26 16:45:00',0,'2h repassage vigneron 25.03.2009<br />\r\n<br />\r\nsinon tout va bien<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(11636,'1',4294,0,4,0,'2009-03-26 16:51:00',0,'DÉBUT presta 03 avril mail et MSG le 26/03','',0,10),(11637,'1',4179,0,3,1,'2009-04-17 16:57:00',0,'non satisfaite abandonner<br />\r\n','-2',10612,20),(11638,'1',1611,0,4,0,'2009-03-26 17:10:00',0,'Msg pour prestation le 26 le 31 avec ferrreira','',0,10),(11639,'1',3402,928,4,0,'2009-03-26 17:10:00',0,'26.03.09: MME AZZOUZI devait aller à la prefecture pour des papiers=> retard chez MME WHABA. J\'ai donc ajusté les heures effectuées chez MME WABA 2h30 au lieu de 3h.','',0,9),(11643,'1',1121,0,4,0,'2009-03-27 09:19:00',0,'Msg répondeur le 27 abce fdm et demaander si plus d\'heure vendredi 03/04','',0,10),(11645,'1',4291,0,3,1,'2009-04-01 15:30:00',0,'Doit voir avec les associations avec qui il a rdv cette semaine<br />\r\nIl nous tient informé si jamais personne ne lui convient <br />\r\n','-2',11620,20),(11646,'1',3755,0,3,1,'2009-04-02 16:00:00',0,'c\'est bon nous avons cheuala qui prend la prestation <br />\r\nnous excusons de ne pas avoir pu répondre efficacement à leur demande plus tôt la contactons demain sans faute<br />\r\n','-2',6483,20),(11647,'1',0,905,4,1,'2009-03-26 10:33:00',0,'en arrêt reprendra lundi<br />\r\n','-2',11604,20),(11648,'1',0,994,4,0,'2009-03-27 10:38:00',0,'prestation chez bourginat a côté de borderouge','',0,20),(11649,'1',0,994,4,1,'2009-03-27 10:38:00',0,'réfléchi si elle peut le cumuler avec bascans. Valider lundi','-2',11648,20),(11650,'1',0,994,4,1,'2009-03-31 10:39:00',0,'ok c\'est bon pour elle <br />\r\n','-2',11648,20),(11651,'1',1104,0,1,1,'2009-03-27 17:36:00',0,'ok brief ok<br />\r\nrdv commercial ','-2',6,20),(11653,'1',2929,0,7,0,'2009-03-27 10:50:00',0,'facturation','',0,20),(11654,'1',2929,0,7,4,'2009-03-27 10:51:00',0,'rép de poulain ET michel: problème avec les CESU, les titres ne sont plus valable donc retour par courrier de ceux-ci','-2',11653,20),(11655,'1',2929,0,7,4,'2009-04-08 15:27:00',0,'','-2',11653,20),(11656,'1',4299,0,3,0,'2009-03-27 11:06:00',0,'','',0,2),(11657,'1',4299,0,3,3,'2009-03-31 19:30:00',1,'','-2',11656,2),(11659,'1',0,905,4,1,'2009-03-27 11:13:00',0,'Ok c\'est bon pour nous on lui fait tout parvenir par courrier <br />\r\n','-2',11658,20),(11716,'1',2429,237,4,0,'2009-03-30 14:31:00',0,'A constaté que Mme Moisan est partie à 11h45 au lieu de 12h... La tenir au courant + lui enlever le 1/4h non fait','',0,14),(11826,'1',3707,678,4,0,'2009-04-01 09:42:00',0,'Clt sera absente le 15/04/09 pour congé scolaire','',0,10),(11660,'1',4275,0,3,4,'2009-03-30 17:13:00',0,'ok pour démarrage cette semaine<br />\r\n','-2',11498,20),(11662,'1',3597,0,5,1,'2009-03-27 11:27:00',0,'trouve que vermoere est très rapide même trop car elle n\'est pas osigneuse elle néglige tt les détails laisse des traces (sdb, cuisine pas faite, sanitaire mal fait, sols mal fait également) elle est trop rapide et fini en 1H15 ce que les autres prenaient bien 2H a faire. Faire le point avec l\'intervenante, recontacter semaine prochaine et si pas d\'amélioration envisager un changement <br />\r\n','-2',11661,20),(11663,'1',3597,0,5,1,'2009-03-30 16:29:00',0,'avertir vermoere<br />\r\nOk avertit faire point sur prestation cette semaine<br />\r\n','-2',11661,20),(11664,'1',2404,0,4,0,'2009-03-27 12:38:00',0,' Msg Tall reprend mardi donc pas de prestation lundi','',0,10),(11665,'1',4300,0,3,0,'2009-03-27 12:58:00',0,'3H de prestation par semaine','',0,20),(11666,'1',4300,0,3,1,'2009-03-27 12:59:00',0,'personne de disponible sur le secteur recontacter si jamais','-2',11665,20),(11668,'0',3289,501,4,0,'2009-03-27 13:23:00',0,'proposition remplacmeent Mme souchard mardi 31 mars de 9h 12h doit rappeler','',0,10),(11669,'0',3981,0,4,0,'2009-03-27 14:04:00',0,'ne pas relancé a trouvé','',0,46),(11670,'0',3565,0,4,0,'2009-03-27 14:29:00',0,'Résiliation contrat le 27 mars elle elle part fréquemment à la campagne','',0,10),(11671,'0',4231,0,1,0,'2009-03-27 14:54:00',0,'27-03-09 : cliente très très contente - ','',0,21),(11675,'1',3390,0,4,0,'2009-03-27 15:30:00',0,'Msg le 27 mars à 15h 29 Hoareau rempace Desplan le 1 er Avril','',0,10),(11676,'0',4015,870,7,0,'2009-03-30 16:00:00',0,'','-2',0,21),(11678,'0',3218,310,7,0,'2009-03-31 16:00:00',0,'','-2',0,21),(11679,'0',3218,310,7,6,'2009-03-31 16:00:00',1,'27.03.2009 : serena prévenue du contrôle','-2',11678,21),(11680,'1',1122,0,4,0,'2009-03-27 17:02:00',0,'annulation prestations entre 7 avril et 8 mai','',0,10),(11681,'1',4182,0,3,4,'2009-03-30 18:15:00',0,'ok pour démarrer les prestations ce vendredi a 9H<br />\r\n','-2',10652,20),(11682,'1',3973,0,3,4,'2009-03-30 17:23:00',0,'<br />\r\n','-2',8868,20),(11683,'1',2417,0,4,4,'2009-04-01 14:09:00',0,'facturation ???','-2',11557,20),(11684,'1',3973,0,3,4,'2009-04-01 15:22:00',0,'','-2',8868,20),(11711,'1',1104,0,1,1,'2009-03-30 16:35:00',0,'ok pour démarrage prestation <br />\r\nde 11h30 à 14h30','-2',6,20),(11686,'1',236,16,5,0,'2009-03-27 19:03:00',0,'','',0,2),(11687,'1',236,0,5,1,'2009-03-27 19:05:00',0,'Cliente pas satisfaite de la prestation de ce jour : poussières pas faites partout (étagères, radiateur), vitres pleines de traces et de goutelettes d\'eau, sols aspirés mais traces sur parquet lors du lavage. Pas de pb au niveau du repassage. <br />\r\n<br />\r\n1h30 facturés au lieu de 3h<br />\r\n<br />\r\nEnvoyer Bennet lors de la presta du 03/04 + une autre fois qd les travaux seront terminés','1',11686,2),(11688,'1',696,112,4,0,'2009-03-30 09:28:00',0,'le 30/03 Clt prévenue pour abs interv. (fils malade)','',0,10),(11689,'1',809,0,4,0,'2009-03-30 09:41:00',0,'Annulation prestation du 23 avril','',0,10),(11692,'0',4307,0,3,1,'2009-04-01 15:35:00',0,'pour le moment désire seulement un devis pour 4H par semaine (établir un sur 1 mois) avec bdc, les coordonnées de l\'agence<br />\r\nPréparer envoi mail','-2',11690,20),(11693,'1',669,271,4,0,'2009-03-30 11:58:00',0,'La cliente vient de me faire part que si MME GARROUMA avait 1 changement ds son planning, elle aimerait qu\'elle puisse intervenir chez elle un autre jour. Je lui ai dit que pour l\'instant cela n\'était pas possible, mais que j\'en prennais note.','',0,9),(11694,'0',3531,854,4,0,'2009-03-30 12:16:00',0,'30.03.09: MME NDOUO c\'est blessée et ne peut pas se chausser aves des chassures fermées. Me demande si elle peut intervenir 1 autre jour chez M.FOUSSON. Clt ok pour jeudi 2.04.09 apm à 14h00 pdt 2h','',0,9),(11695,'1',2985,0,5,0,'2009-03-30 12:18:00',0,'insatisfait de sabri','',0,20),(11696,'1',2985,0,5,4,'2009-03-30 12:18:00',0,'','-2',11695,20),(11697,'1',2985,0,5,1,'2009-03-31 10:44:00',0,'Est occupé pour le moment <br />\r\nprestation suspendu avec sabri <br />\r\nOk mais veut quelqu\'un en remplacement très rapidement <br />\r\nOn le tient informé<br />\r\n','-2',11695,20),(11698,'1',0,728,5,0,'2009-03-30 12:27:00',0,'souci avec rivoire','',0,20),(11699,'1',0,728,5,1,'2009-03-30 12:28:00',0,'gros problème avec rivoire manque de respect de la part du client . elle ne veut plus retourner travailler chez lui.<br />\r\nvoir pour vermoere en remplacement .','-2',11698,20),(11700,'1',4311,0,3,0,'2009-03-30 12:31:00',0,'2H de prestation / semaine','',0,20),(11701,'1',4311,0,3,1,'2009-03-30 12:31:00',0,'occupé la recontacter ce soir vers 18H','-2',11700,20),(11702,'1',4311,0,3,1,'2009-03-30 18:23:00',0,'non toujours occupé<br />\r\nretenter demain soir<br />\r\n','-2',11700,20),(11703,'0',4312,0,3,0,'2009-03-30 12:45:00',0,'3 à 4H par semaine','',0,20),(11704,'0',4312,0,3,1,'2009-03-30 12:45:00',0,'la demande ne sera d\'actualité que vers septembre.<br />\r\nPour pallier au niveau des impôts la nourrice de sa fille.<br />\r\nPas de jour ni d\'heures sauf le lundi.<br />\r\nA valider lors du rappel','-2',11703,20),(11705,'0',4312,0,3,1,'2009-09-01 12:46:00',1,'','-2',11703,20),(11706,'1',3372,0,4,0,'2009-03-30 12:52:00',0,'annule prestation du 9 avril','',0,20),(11707,'1',3372,0,4,1,'2009-03-30 12:52:00',0,'ok prévenir brousset mais pris en compte','-2',11706,20),(11708,'1',0,216,4,0,'2009-03-30 13:00:00',0,'cantoreggi annule semaine prochaine (9 avril)','',0,20),(11709,'1',0,216,4,4,'2009-03-30 13:01:00',0,'','-2',11708,20),(11710,'1',1104,0,1,3,'2009-03-30 11:00:00',0,'3h de prestation, ménage courant<br />\r\n','-2',6,20),(19242,'1',5078,0,3,0,'2009-09-29 10:42:00',0,'','',0,2),(19243,'1',5078,0,3,5,'2009-09-29 10:42:00',0,'','-2',19242,2),(19244,'0',4996,1249,4,0,'2009-09-29 11:06:00',0,'29/09/09 PRESTATION BASCULÉE LE VENDREDI DE 14H00 à 16H00 A PARTIR DE VENDREDI PROCHAIN SUITE A LA DDE DE LA CLIENTE. INTERVENANTE OK. MAJ SOFT OK.','',0,10),(19245,'0',3976,238,4,0,'2009-09-29 11:50:00',0,'CLIENTE SOUHAITE LE JEUDI ','',0,10),(19246,'0',3771,1124,4,0,'2009-09-29 11:52:00',0,'29/09/09 DDE AU CLIENT D\'AVANCER LA PRESTATION DE 09H A 12H A PARTIR DU 05/10/09, CLIENT OK. MAJ SOFT OK.','',0,10),(11713,'0',880,644,4,0,'2009-04-07 13:35:00',0,'30.03.09: Le client souhaite 1 presta de remplacement le mardi de pref.','',0,9),(11718,'1',1049,1055,4,0,'2009-03-30 15:18:00',0,'Mme MAREF avait du partir précipitamment la sem dernier car son fils= malade. Elle lui avait proposé de faire 1h mardi 31.03.09. Comme je viens de l\'apprendre ce jour (30.03.09) j\'ai laissé 1 mess rpdr M. VIDOR; S\'il veut 1h en + il doit m\'appeler si pas d\'appel=non. <br />\r\n30.03.09: Pas besoin de faire 1h de +','',0,9),(11720,'1',4051,0,1,0,'2009-03-30 15:22:00',0,'','',0,2),(11721,'1',4051,0,1,1,'2009-04-01 15:40:00',1,'Qualité de la première presta?','-2',11720,2),(11722,'0',0,1099,7,1,'2009-03-30 15:54:41',0,'Vérification des références','-2',0,10),(12333,'1',1170,567,4,0,'2009-04-09 14:02:00',0,'ANNUL presta du 13 au 24 avril inclus fdm prevenue','',0,10),(11724,'1',4313,0,3,0,'2009-03-30 16:04:00',0,'4H de prestation par semaine','',0,20),(11725,'1',4313,0,3,1,'2009-03-30 16:05:00',0,'Brief commercial OK<br />\r\nRdv commercial OK<br />\r\n','-2',11724,20),(11726,'1',4313,0,3,3,'2009-03-31 16:00:00',0,'Ok elle veut 4H d\'entretien courant.<br />\r\nElle a un gros chien. <br />\r\nMénage et repassage (maxi 5 chemise, surtout du pliage)<br />\r\nVeut quelqu\'un de pro car elle a eu une mauvaise xp avec france ménage.<br />\r\nOk on la tint au courant rapidement<br />\r\nVeut démarrer dès que possible <br />\r\nCréneau : Le lundi Après midi si possible<br />\r\n','-2',11724,20),(11727,'1',4266,1082,4,0,'2009-03-30 16:10:00',0,'Mlle BRACKMAN a eut 1 pt soucis avec le robinet d\'eau qu\'elle n\'arrivait pas à fermer.<br />\r\nJ\'avais contacté la cliente afin de savoir si elle connaissait 1 qlconq pblm sur robinet. Mlle BRACKMAN a réussi à le fermer. La cliente fera le point avec elle en fin de presta.<br />\r\n31.03.09: Point qualité cliente qui est globalement satisfaite mais elle a insisté sur la priorité au nettoyage des sols. Elle n\'aura pas fait tous les sols hier+bureau+buanderie.<br />\r\nVu avec Mlle BRACKMAN qui m\'a informé qu\'elle avait bien perdu 20mn hier avec le pblm de robinetterie. Elle a fait tous les sols sauf ceux des 2 chbrs enfants.<br />\r\n8.04.09: Mes sRpdr clte pour faire point + info 13.04 = lundi de paques dc férié. Veut-elle 1 presta dans la semaine?<br />\r\n8.04.09: La clte fut satisfaite de la presta de Mlle BRACKMAN. Ne souhaite pas récupérer la journée de pâques','',0,9),(11729,'1',0,950,4,0,'2009-03-30 16:26:00',0,'démissionne au 30/04<br />\r\n','',0,20),(11730,'1',0,950,4,1,'2009-03-30 16:28:00',0,'pose sa démission car n\'arrive plus a cumuler son emploi actuel avec menage et cie. Trop chargée. <br />\r\nPréavis prend fin au 30/04<br />\r\nAvertir les clients OK<br />\r\n<br />\r\n','-2',11729,20),(11731,'1',1104,0,1,1,'2009-03-31 16:36:00',0,'c\'est bon pour lui','-2',6,20),(12012,'1',3805,271,4,0,'2009-04-03 16:24:00',0,'j\'ai prévenu la cliente du changement d\'intervenante ; mise en place de mme garrouma le lundi 20 à 14h30 ; fixer un rdv à mme garrouma à 14h au bureau<br />\r\n22.04.09: La clet a peu de recule => JE LUI AI PROPOSE 1 2ND POINT QUALITE DS 15 JOURS;<br />\r\n6.05.09: Clte satisfaite de Mme GARROUMA. Elle travaille TB et est efficace','',0,9),(12022,'1',3124,0,4,4,'2009-04-03 17:20:00',0,'ok pris en compte <br />\r\n','-2',12021,20),(11736,'1',3117,299,4,0,'2009-03-30 17:11:00',0,'annulation prestation du 19 mai','',0,10),(11737,'1',4275,0,3,1,'2009-04-01 10:30:00',0,'Elle fait le comparatif.<br />\r\nPour le moment a choisi de passer par le biais de Prodomis car sa voisine passe par ce prestataire et lui en a dit du bien.<br />\r\nMais si jamais ca se passe mal avec celui ci elle nous recontactera sans faute car nous étions son 2ème choix<br />\r\n','-2',11498,20),(11738,'0',3477,577,4,0,'2009-03-30 17:19:00',0,'ELLE NE PEUT PAS ALLER CHEZ BOURY LE 3/04/09 ELLE IRA LE 9/04/09 VU AVEC LA CLIENTE. ','',0,14),(11739,'1',3660,577,4,0,'2009-03-30 17:20:00',0,'ELLE RENCONTRE LES GOYAU MARDI AM POUR DÉBUT PRESTA VENDREDI<br />\r\nELLE PREND LE 22/05/09 EN CONGÉS<br />\r\nPRÉVENIR LES CLIENTS A LA PROCHAINE FACTURE','',0,14),(12475,'1',4025,0,4,0,'2009-04-15 11:45:00',0,'mme taleb m\'informe que depuis le 06.04, elle est repassée à 3 fois 2h ; elle se retrouve en perte horaire de 1 heure : elle doit nous rappeler auj pour dire si elle préfère réduire le contrat d\'une heure ou si elle veut un client de 2heures (je lui ai dit qu\'on en avait en attente ...)<br />\r\n27.04.09: pointage irrégulier chez M. ESCOBAR car il est souvent au téléphone paraît-il<br />\r\n25.05.09: Pointage irrégulier. faire point dans 1 sem.<br />\r\n22.06.09: Pointage tjrs irrégulier','',0,9),(11741,'1',2061,0,4,0,'2009-03-30 17:49:00',0,'prob pour gimenez ne peut pas effectuer prestation <br />\r\n','',0,20),(11742,'1',2061,0,4,1,'2009-03-30 17:50:00',0,'elle est Ok pour un remplacement un jeudi matin<br />\r\n','-2',11741,20),(11743,'1',0,812,4,0,'2009-03-30 17:50:00',0,'remplacement revol + annulation de gauthier<br />\r\n','',0,20),(11744,'1',0,812,4,1,'2009-03-30 17:58:00',0,'nous tient au courant si montaubric ','-2',11743,20),(11745,'1',0,812,4,4,'2009-03-31 13:56:00',0,'nous validons le remplacement pour montaubric <br />\r\n','-2',11743,20),(11746,'1',2061,0,4,1,'2009-03-31 14:06:00',0,'bourroux remplace gimenez<br />\r\n','-2',11741,20),(11747,'1',4203,0,3,4,'2009-03-31 12:30:00',0,'satisfaite ?<br />\r\n','-2',10837,20),(11748,'0',3467,0,4,0,'2009-03-30 18:13:00',0,'1h de repassage le 25/03','',0,14),(11749,'1',4236,0,3,4,'2009-04-20 18:10:00',0,'','-2',11119,20),(11750,'1',4182,0,3,1,'2009-03-31 15:00:00',0,'elle est ok pour commencer les prestations ce vendredi rès tôt (car la cliente part à 8H donc y être pour 7h40/45)','-2',10652,20),(11751,'1',3493,0,4,0,'2009-03-30 18:19:00',0,'LE CLIENT ARRETE LES PRRESTAS CAR SON ANCIENNE AIDE MENAGERE EN CESU REVIENT. SINON ETAIT TRES SATISFAIT ET A RECOMMANDE NOS SERVICES','',0,9),(11752,'1',4311,0,3,4,'2009-04-01 15:23:00',0,'','-2',11700,20),(11753,'1',3597,0,5,4,'2009-04-01 15:30:00',0,'amélioration ?<br />\r\n','-2',11661,20),(12593,'0',1706,501,4,0,'2009-04-17 11:17:00',0,'clt ne veut pas decaler les presta du 1 et 8 mai trop compliqué pour elle. fdm prevenue<br />\r\nPRESTA SUPPRIMEE DS SOFT','',0,10),(12414,'1',794,631,4,0,'2009-04-14 10:57:00',0,'Le 8.04.09 La clte m\'a appelée car presta de 2h non offerte.<br />\r\n14.04.09 :Après vérif seule 6h ont été facturées. Mess rpdr clte ce jour pour lui dire que sa facture est juste.','',0,9),(11918,'1',3753,994,4,0,'2009-04-02 10:00:00',0,'','',0,20),(16848,'1',1419,0,1,0,'2009-07-29 16:52:33',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16892,'1',4355,0,4,4,'2009-07-29 12:45:00',0,'','-2',16891,20),(17271,'0',0,1147,4,0,'2009-08-13 16:20:00',0,'13.08: Remise ce jour en main propre de sa lettre de démission. => fin 12.09.09. Annulation ce jour VM','',0,9),(16891,'1',4355,0,4,0,'2009-07-30 12:44:00',0,'passer du mardi au mercredi et prévenir congés iochem<br />\r\n','',0,20),(16889,'1',4690,1147,4,0,'2009-07-30 12:33:00',0,'VM Mme JARLAND le 24.08 à 13h45 dc informer la clte éventuel retard','',0,9),(16888,'0',2031,569,4,0,'2009-07-30 12:26:00',0,'30/07:<br />\r\nmsg laisser pr abs lameira la semaine prochaine<br />\r\npropose souchard lundi aprèm vendrdi aprèm','',0,10),(16887,'1',17,0,1,0,'2009-07-30 12:15:00',0,'200€ de CESU reçu ce jour','',0,2),(16886,'1',2721,112,4,0,'2009-07-30 12:05:00',0,'30/08:<br />\r\nclietn appelé pr savoir si neves peut venir vers 12h30','',0,10),(11770,'1',4267,0,3,1,'2009-03-31 10:45:00',0,'fait le comparatif reçoit une autre entreprise ce soir et se décidera au \"feeling\"<br />\r\nOk elle nous tient informé de notre côté gaignard peut démarrer les prestations dès que possible<br />\r\n','-2',11419,20),(11771,'1',3637,595,4,0,'2009-03-31 10:36:00',0,'Mme MERZI M démissionne .<br />\r\nMess Rpdr ce jour à la cliente pour lui informer qu\'elle terminera la semaine, et qu\'a compter de lundi nouvelle intervenante MME MADANI ALOUI Martine. Intrevention lundi + jeudi matin.<br />\r\n1.04.09: Clte ok','',0,9),(11913,'1',2487,619,4,0,'2009-04-01 17:37:00',0,'Cliente souhaite que Mme PEZET reste jusqu\'a 17h le 2/04/09.<br />\r\n<br />\r\nCliente annule le 9/04<br />\r\n<br />\r\npour le 16/04 modifie les horaires: 14h à 15h30 ','',0,14),(11773,'0',3022,595,4,0,'2009-03-31 10:42:00',0,'Appel client ce jour pour informer changement d\'intervenante à compter du 9.04 suite dem de MME MERZI. Intervention le jeudi apm avec MME MADANI ALAOUI','',0,9),(11774,'1',2985,0,5,1,'2009-03-31 12:50:00',0,'Insatisfait veut un changement d\'intervenante.<br />\r\nOk pris en compte vermoere prendra sa place.<br />\r\nDémarrage des prestations ce vendredi de 13H30 à 15H30<br />\r\n','-2',11695,20),(12468,'1',4332,1099,7,1,'2009-04-14 09:42:00',0,'Appel de la clt pour signaler des probs sur presta. Clt a fait une listes des tâches a faire pour le jour. vu par tél av interv.','-1',12467,10),(12469,'1',4332,1099,7,1,'2009-04-15 09:44:00',0,'Appel vers la clt pour faire point sur presta. Clt satisfaite de la presta. Va mettre en place une liste des tâches a effectué par presta. Clt très maniaque. Faire attention aux détails, bien tirer les meubles, bibelots ect... à chaque fois.','0',12467,10),(12058,'1',3607,0,4,0,'2009-04-06 13:02:00',0,'Ok pour report prestation du 13 au 14 avec souchard','',0,10),(11777,'1',0,728,7,0,'2009-03-31 11:04:00',0,'clés rivoire<br />\r\n+ <br />\r\nCarte grise pour indemnité kilométrique<br />\r\n','',0,20),(11778,'1',0,728,7,1,'2009-03-31 11:04:00',0,'pas pour le moment ds BAL attente retour client<br />\r\n','-2',11777,20),(11779,'1',0,728,7,4,'2009-03-31 14:05:00',0,'','-2',11777,20),(11780,'1',2081,0,4,0,'2009-03-31 11:15:00',0,'annule la prestation ','',0,20),(11781,'1',2081,0,4,1,'2009-03-31 11:19:00',0,'annule la prestation du 14/04','-2',11780,20),(11782,'1',4284,0,9,0,'2009-03-31 11:21:00',0,'','',0,2),(11783,'1',2340,595,4,0,'2009-03-31 11:18:00',0,'31.03.09: J\'ai informé M. JUILLARD que Mme MERZI démissionnait au 3.04.09. Dc à compter du 9.04 M. JUILLARD aura MME TOUMI de 14h à 16h.. Clt moyennement satisfaits que ce soit le jeudi au lieu du vendredi. Ok pour intervention de 2h successive au lieu de 1x1h. ','',0,9),(12003,'0',3559,934,5,0,'2009-04-02 15:23:00',0,'mme laville en actionnant l\'aspiration centralisée, a rencontré un probléme : le manche lui est resté dans la main ! l\'aspirateur est dur à enclencher ; j\'ai laissé un message à la cliente ; si elle ne rappelle pas, ne pas relancer<br />\r\nLa cliente avait eut VA pour lui dire aspi vieux => change.','',0,9),(11785,'1',3851,0,4,0,'2009-03-31 11:23:00',0,'Résilie le con,trat en fin Mars pour rééquilibrer son budget','',0,10),(11786,'0',4314,0,1,0,'2009-04-14 11:27:00',0,'LE CLIENT A REFLECHI : PRESTATIONS TROP CHERES / NE PEUVENT PAS POUR LE MOMENT / IL S AGISSAIT D UNE RECO DE MME MALEVET ','',0,9),(11788,'1',4017,482,4,0,'2009-03-31 11:36:00',0,'SUITE CONVERSATION TELEPHONIQUE DU 30.03.09 J ENVOIE CE JOUR AUTORISATION DE PRELEVEMENT A LA CLIENTE','',0,9),(11789,'1',4315,0,3,0,'2009-03-31 11:46:00',0,'','',0,2),(11790,'1',4315,0,3,4,'2009-03-31 11:46:00',0,'','-2',11789,2),(11791,'1',4315,0,3,1,'2009-03-31 14:00:00',1,'','-2',11789,2),(11792,'1',0,724,4,4,'2009-03-31 11:52:00',0,'msg laissé sur le téléphone fixe, Mme Ngiese absente cet après-midi pour maladie (émoragie génitale)','-2',4047,19),(11793,'1',2009,0,4,0,'2009-03-31 12:04:00',0,'annulation de la prestation du 10/03','',0,20),(11794,'1',2009,0,4,1,'2009-03-31 12:06:00',0,'ok prévenir gaignard','-2',11793,20),(11795,'1',4146,339,4,0,'2009-03-31 12:28:00',0,'31.03.09: j\'ai laissé 1 mess rpdr à la cliente pour l\'informer de sa presta du 6.04 (suite CP de MME CAPLET) avec MME ABBA même jour et même horaire.<br />\r\nfinalemen la cliente annule','',0,9),(12014,'0',3289,678,4,0,'2009-04-03 16:28:00',0,'mess laisser remplacement mardi 7/04/09 à 9h doit rappeler','',0,10),(11797,'1',1120,0,4,0,'2009-03-31 12:51:00',0,'Derriére prestation le 10 avril et reprise le 28','',0,10),(11798,'0',2711,0,4,0,'2009-03-31 12:52:00',0,'annulation du 16 et du 23 avril','',0,10),(11799,'1',2431,0,4,0,'2009-03-31 13:43:00',0,'veut annuler la prestation de cette semaine <br />\r\n','',0,20),(11800,'0',3467,927,4,0,'2009-03-31 13:43:00',0,'Bonjour<br />\r\n<br />\r\nPour congés, je souhaite annuler mes prestations du vendredi 3 avril ainsi que du vendredi 10 avril (prestations de Mme Tahraoui de 13H30 à 16H30).<br />\r\nJe l\'appelle demain pour l\'en informer.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPatricia Le Maitre<br />\r\n','',0,14),(11801,'1',2431,0,4,4,'2009-03-31 13:43:00',0,'trop court délai annulation faire le point avec hawari et nous la tenons informé<br />\r\n','-2',11799,20),(11802,'1',2431,0,4,1,'2009-03-31 17:30:00',0,'ok décaler au lundi matin<br />\r\n','-2',11799,20),(11803,'1',2676,421,4,0,'2009-03-31 13:46:00',0,'0.5 h repassage vigneron le 30.03.2009 ','',0,14),(11804,'1',2009,0,4,0,'2009-03-31 13:48:00',0,'annulation prestation + penser faire passer carnet de liaison et n° de tél de l\'agence<br />\r\n','',0,20),(11805,'1',2009,0,4,1,'2009-04-15 14:00:00',0,'gaignard arrête car elle a des problemes de santé ok transition avec iochem ','-2',11804,20),(11806,'1',0,812,4,1,'2009-03-31 14:23:00',0,'Non ce n\'est pas possible de son côté est ds une situation financière délicate qui ne lui permet pas de se déplacer refuse le remplacement<br />\r\nOk nous validons','-2',11743,20),(11807,'1',0,728,7,4,'2009-04-01 13:28:00',0,'pas de message.<br />\r\nClés rivoire ds BAL','-2',11777,20),(11825,'1',3390,1001,4,0,'2009-04-01 09:30:00',0,'CLT ABSENT LE 15/03 PREVNIR FDM','',0,10),(11809,'1',0,763,7,0,'2009-03-31 14:12:00',0,'indemnités kilométrique + prise de congés pour 16 et 17 avril','',0,20),(11810,'1',3173,475,4,0,'2009-03-31 14:12:00',0,'Cliente annule 16/04/09','',0,14),(11827,'0',0,1102,7,1,'2009-04-01 10:02:15',0,'Vérification des références','-2',0,23),(11813,'1',0,763,7,1,'2009-03-31 14:12:00',0,'ok envoi prise en charge<br />\r\n','-2',11809,20),(12021,'1',3124,0,4,0,'2009-04-03 17:19:00',0,'annule prestation semaine prochaine 10/04<br />\r\n','',0,20),(11815,'1',4182,0,3,1,'2009-04-03 14:39:00',0,'ok prestation ? suite prob gimenez (pann réveil) prestation décalé semaine prochaine<br />\r\n','-2',10652,20),(11816,'1',4320,0,3,0,'2009-03-31 15:15:00',0,'2H semaine','',0,20),(11817,'1',4320,0,3,1,'2009-03-31 15:15:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',11816,20),(11818,'1',4320,0,3,1,'2009-04-06 11:00:00',0,'Ok entretien courant<br />\r\nSouhaite plutôt fin de semaine (jeudi ou vendredi) <br />\r\nDémarrer des que possible<br />\r\nTenir informé rapidement<br />\r\n<br />\r\n','-2',11816,20),(11819,'1',0,1101,7,1,'2009-03-31 17:11:37',0,'Vérification des références','-2',0,20),(11820,'1',0,877,7,1,'2009-03-31 15:00:00',0,'','-2',11819,20),(11821,'0',0,102,4,0,'2009-03-31 17:25:00',0,'Elle souhaite prendre le lundi 27 avril et le jeudi 30 avril.<br />\r\n','',0,14),(11822,'1',4323,0,3,0,'2009-03-31 18:04:00',0,'2H/3H semaine<br />\r\n','',0,20),(11823,'1',4323,0,3,1,'2009-03-31 18:04:00',0,'Occupé la recontacter demain entre 12 et 14H','-2',11822,20),(11824,'1',4323,0,3,1,'2009-04-01 15:57:00',0,'Brief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',11822,20),(11828,'0',0,1102,7,1,'2009-04-01 15:00:00',1,'','-2',11827,23),(11829,'1',2714,472,4,0,'2009-04-01 10:17:00',0,'CLT ANNUL PRESTA DU 27 AVRIL FDM PREVENUE','',0,10),(11830,'1',4118,282,4,0,'2009-04-01 10:25:00',0,'Clt prevenu decalage presta du 3/04 à l\'apres midi.','',0,10),(11923,'1',4318,1099,7,4,'2009-04-03 13:15:00',0,'Appel pour faire point sur 1ère presta. (sur tèl fixe) ','-2',11922,10),(11835,'1',4267,0,3,1,'2009-04-06 17:50:00',0,'passe par un autre prestataire<br />\r\n','-2',11419,20),(11836,'1',4275,0,3,1,'2009-04-22 11:22:00',0,'toujours satisfaite de son prestataire <br />\r\noui nous contacte si jamais','-2',11498,20),(11837,'0',2402,1065,4,0,'2009-04-01 11:23:00',0,'annul ttes les prestas du mois avril fdm prevenue <br />\r\n','',0,10),(11838,'1',0,1028,4,0,'2009-04-01 12:04:00',0,'passer a l\'agence récupérer les clés de rivoire','',0,20),(11839,'1',0,1028,4,1,'2009-04-01 12:06:00',0,'ne peut pas passer récupérer les clés nous lui apporterons sur la prestation demain <br />\r\n','-2',11838,20),(11840,'1',0,1028,4,1,'2009-04-02 16:42:00',0,'clés rivoire<br />\r\npasser sur la prestation de genin grenet pour lui donner<br />\r\n','-2',11838,20),(11841,'1',4313,0,3,1,'2009-04-01 12:14:00',0,'Ok démarrage de la prestation avec gimenez dès semaine prochaine ','-2',11724,20),(11842,'1',4313,0,1,0,'2009-04-01 12:16:00',0,'tout est ok ? <br />\r\n','',0,20),(11843,'1',4313,0,1,1,'2009-04-07 16:50:00',0,'satisfaite prestation ?<br />\r\nok très bien passé<br />\r\n','-2',11842,20),(11844,'1',3029,0,5,1,'2009-04-08 12:25:00',0,'ok tout s\'est bien passé, très satisfait <br />\r\n','1',10978,20),(11845,'1',2702,0,4,0,'2009-04-01 12:38:00',0,'','',0,19),(11846,'1',2702,0,4,4,'2009-04-01 12:38:00',0,'msg laissé à Mme Brunelle. Mme Ngiesse en arrêt jusqu\'au dimanche 05/04.<br />\r\nPas de prestation le 03/04, pas de remplacement possible.','-2',11845,19),(11847,'1',4203,0,3,4,'2009-04-03 16:55:00',0,'','-2',10837,20),(11848,'0',3204,0,4,0,'2009-04-01 13:23:00',0,'le client annule le 7 et 14','',0,14),(11849,'1',3974,489,4,0,'2009-04-01 13:30:00',0,'recontacter CHARRIER pour ne pas qu\'elle oublie son RDV le 6/04/09 à 15h15.','',0,14),(12061,'1',3102,888,4,0,'2009-04-06 13:23:00',0,'Bonjour,<br />\r\n <br />\r\nNous serons absents pendant les vacances donc ne pas prévoir d\'interventions les vendredis 10 et 17 avril prochain. <br />\r\n <br />\r\nMerci <br />\r\n <br />\r\nValérie BOUDER<br />\r\nAttachée commerciale affaires<br />\r\n <br />\r\n','',0,14),(11851,'1',0,728,7,1,'2009-04-06 13:38:00',0,'indemnités km?<br />\r\nok une 7Cv nous fait parvenir sa carte grise<br />\r\n','-2',11777,20),(11852,'1',3211,0,5,1,'2009-04-20 14:05:00',0,'non 2H de prestation en + et non pas déduite de la facture<br />\r\nOk il l\'a bien compris et accepte les 30mn en + sur chaque prestation pendant 4 prestations','-2',11552,20),(11853,'1',2417,0,4,1,'2009-04-09 16:00:00',0,'Occupé nous recontacte ce soir<br />\r\n','-2',11557,20),(11854,'1',2713,233,7,0,'2009-04-01 14:20:00',0,'','',0,10),(11855,'1',2713,233,7,1,'2009-04-01 14:20:00',0,'suite a l\'appel de la cliente pour baisse de régime de l\'interv. Rappel de ma part (so) et laisser msg.(le 01/04/09)','-2',11854,10),(11856,'1',4213,1025,7,4,'2009-04-01 14:28:00',0,'le 01/04/09 pour à nouveau fair le point sur presta.','-2',11176,10),(11857,'1',4213,1025,7,6,'2009-04-02 14:28:00',0,'Suite au ctrl toujours prob de produits, salle bain très moyen, cuisine ne nettoye pas dans les détails ( micro onde grillr pain ect...) Aspi toujours moyen. G demandé produits antical et poussière à la clt. à Revoir en ctrl.','-2',11176,10),(11858,'1',4213,1025,7,6,'2009-03-19 13:30:00',0,'','-2',11176,10),(11859,'1',4120,853,7,1,'2009-03-26 14:33:00',0,'Aucun rappel des Clts','-2',11601,10),(11860,'1',2813,0,4,0,'2009-04-01 14:49:00',0,'décaler la prestation plus tard ','',0,20),(11861,'1',2813,0,4,1,'2009-04-01 14:58:00',0,'prestation début d\'après midi <br />\r\nOK pour lui il annule au passage la prestation du 10 et du 17 avril (si possible décaler au 15 avril matin la prestation du 17 ? a valider)<br />\r\nBourroux aimerait passer jutisz au jeudi matin et bernatets au vendredi matin.<br />\r\nA voir avec les clients.<br />\r\n','-2',11860,20),(11862,'1',2813,0,4,1,'2009-04-03 15:01:00',0,'suite bourroux malade décalera la prestation au lundi après midi<br />\r\n','-2',11860,20),(11863,'1',3356,0,4,0,'2009-04-01 15:02:00',0,'décaler prestation a vendredi ','',0,20),(11864,'1',3356,0,4,1,'2009-04-01 15:03:00',0,'ok pour décaler la prestation <br />\r\n','-2',11863,20),(11865,'1',0,371,4,0,'2009-04-01 15:09:00',0,'remplacement montaubric <br />\r\n','',0,20),(11866,'1',0,371,4,1,'2009-04-01 15:09:00',0,'ok et ses clients sont Ok pour bouger également<br />\r\n','-2',11865,20),(12057,'1',4318,1099,7,1,'2009-04-06 12:54:00',0,'Rappel de la client pas de prob sur 1ère presta.','-2',11922,10),(12016,'1',2358,0,4,0,'2009-04-03 16:40:00',0,'Prestation de remplacement suite congés hawari <br />\r\n','',0,20),(12017,'1',2358,0,4,1,'2009-04-03 16:40:00',0,'OUI pour le 10 et 24 décalé au 9 et 23 avec gimenez <br />\r\n','-2',12016,20),(11868,'1',4226,0,3,4,'2009-04-02 17:03:00',0,'non a trouvé moins cher finalement et a trouvé son bonheur <br />\r\nBon précisons que si elle a besoin nous avons une intervenante dispo sur le secteur<br />\r\n','-2',11031,20),(11869,'1',1067,1075,4,0,'2009-04-01 15:13:00',0,'1.04.09 : Mess Rpdr MME MATHE afin de faire le point sur presta MME NAVET. <br />\r\n7.04.09: La 1ère presta ne fut pas de bonne qualité, mais la seconde meilleur. Si pblm mme MATHE nous appelera. La clte ne souhaite pas de presta de remplacement pour le 13.04.09','',0,9),(12020,'1',4226,0,3,1,'2009-06-03 17:05:00',0,'tjs satisfaite oui<br />\r\n','-2',11031,20),(11872,'1',0,789,7,1,'2009-04-06 15:18:00',0,'documents pour licenciement ?<br />\r\npréparer courrier licenciement<br />\r\nDocs Ok<br />\r\n','-2',10991,20),(12007,'1',4335,0,3,0,'2009-04-03 15:40:00',0,'8H mais 1Fois par mois environ<br />\r\n','',0,20),(12008,'1',4335,0,3,1,'2009-04-03 15:41:00',0,'','-2',12007,20),(12009,'1',4335,0,3,1,'2009-04-07 15:43:00',0,'personne de dispo ne veut pas 2H par semaine.<br />\r\nTrop compliqué pour nous <br />\r\nIl réfléchi et nous recontacte','-2',12007,20),(11875,'1',4311,0,3,1,'2009-04-07 11:27:00',0,'est occupé la contacter ce soir vers 18h30 car est actuellement au travail.<br />\r\n','-2',11700,20),(11876,'1',3597,0,5,4,'2009-04-07 11:00:00',0,'','-2',11661,20),(11877,'0',2957,1097,4,0,'2009-04-01 15:29:00',0,'1.04.09: J\'ai laissé 1 mess rpdr clt afin de connaître l\'adresse exacte de la presta. MME TOUMI ok pour 9/13h. Lui envoyer 1 mail avec toutes les infos dès confirmation clt.','',0,9),(11878,'1',4291,0,3,1,'2009-04-06 15:30:00',0,'retour positif ? <br />\r\nOk une association est ok pour travailler avec lui tt les 15 jour ou 1 mois donc passe avec eux<br />\r\n','-2',11620,20),(11880,'0',3610,271,4,0,'2009-04-01 15:35:00',0,'1.04.09: MME MEYBLUM annule presta du 9.04.09. Mais souahite 1 pretsa en + semaine du 20.04.09. Idéal MME GARROU%A<br />\r\n15.04.09: La cliente ne souhaite pas d\'inter en +.','',0,9),(11882,'0',4307,0,3,5,'2009-04-02 15:38:00',0,'e mail OK<br />\r\n','-2',11690,20),(11883,'1',4268,0,3,1,'2009-04-06 11:33:00',0,'sa fille la mère est absente.<br />\r\nLa recontacter fin de semaine<br />\r\n','-2',11424,20),(11884,'1',3858,1015,4,0,'2009-04-01 15:48:00',0,'01.04.09: j\'ai appelé MME BERTHE afin de savoir si reprise demain:oui.<br />\r\nElle m\'a fait part qu\'elle souhaiterait réduire son contrat de travail de 3h c\'éad supprimer MME BERTHELEMY et basculer MME VIGNAU le vendredi matin. Voir avec VA<br />\r\n15.04.09 : J\'ai eut son mari : Rappeler sa femme fin d\'apm<br />\r\n16.04.09: J\'ai eut son fils, sa maman est absente. Je lui ai demandé qu\'elle nous rappelle<br />\r\nVoir VA pour mise eN place de Mlle BRACKMAN (qui est ok pour presta en +) à compter de la semaine prochaine chez la cliente suite réduction du contrat de travail de MME BERTHE 0 SA DEMANDE;<br />\r\nj\'envois ce jour l\'avenant de réduction : prévenir la cliente<br />\r\n15.04.09 : J\'ai eut son mari : Rappeler sa femme fin d\'apm<br />\r\n16.04.09: J\'ai eut son fils, sa maman est absente. Je lui ai demandé qu\'elle nous rapelle<br />\r\n17.04.09 : Clte ok pour changement d\'intervenante. Mise en place de Mlle BRACKMAN le 24.04.09 avec V<br />\r\nInter exceptionnellement de 13h30 à 16h30. Mise en place par VA<br />\r\n28.04.09:J\'ai laissé 1 mess rpdr au clt pour faire le point sur sa 1ère presta + concernant 1er et 8 mai. Elle avait eut hier BA a qui elle avait dit qu\'elle n\'atait pas satsisfaite de sa presta. Refaire le point avec la clte à ce sujet. Je pense que Mlle BRACKMAN n\'avait pas bien compris son attente.<br />\r\n29.04.09: Mme BERTHELEMY n\'est pas satisfaite de la prestation de Mlle BRACKMAN. Souhaite changer d\'intervenante. Trouver qui mettre.<br />\r\n30.04.09: Mess Rpdr Clt pour informer Mme DOUCINE ok pour intervention ) partir du 15.05.09<br />\r\n14.05.09: Mess Rpdr clte pour confirmer Mme DOUCINE demain matin.<br />\r\n20.05.09: Mess Rpdr clte pour point qualité<br />\r\n25.05.09: 2nd Mess Rpdr clte pour point qualité','',0,9),(11886,'1',4323,0,3,3,'2009-04-06 13:00:00',0,'Ok veut 3H par semaine <br />\r\nentretien courant du domicile<br />\r\nNe pas toucher au bureau<br />\r\nRepassage<br />\r\nOk démarrage dès que possible milieu de semaine (mercredi )<br />\r\n<br />\r\n','-2',11822,20),(11887,'0',3678,0,4,0,'2009-04-01 16:02:00',0,'La cliente annule les prestations du 12 juillet au 31 aout.<br />\r\n','',0,14),(11888,'1',3206,0,4,0,'2009-04-01 16:06:00',0,'modifs presta du 06/04, du 10/04 et du 13/04','',0,20),(11889,'1',3206,0,4,1,'2009-04-01 16:07:00',0,'annule le 10 et décale les 2 autres ','-2',11888,20),(11890,'1',1722,0,4,0,'2009-04-01 16:11:00',0,'décaler prestation semaine prochaine ','',0,20),(11891,'0',3360,220,7,0,'2009-04-01 16:11:00',0,'1.04.09: VA s\'est rendu compte que le clt avait payé2 fois sa facture du mois de février 2009. Le chèque a été déposé à la banque pour le paiement de celle de mars qui a le même montant.<br />\r\nMess Rpdr clt pour lui faire part que nous encaissions son chèque pour la facture du mois de mars. Donc ne pas envoyer chèque.<br />\r\n1.04.09: La clte a rappelé. Elle se souvenait + si elle avait payé fev09. Par contre m\'a fait part de remarques sur les preSta de MME LAURENT. Elle ne frotte pas suffisament les sols (trâces de nourriture), lumière allumée WC ou <br />\r\nchambre des enfants + trâces de mains sur miroir SDB. <br />\r\n9.04.09 : Mess clte pour lui dire que l\'on avait pas oublié sa demande. Mais VA absente dc atd retour<br />\r\n17.04.09: Suite AM de Mme LAURENT DU 16.04 AU 26.04.09. J\'ai informé la clte que l\'on reporte le point qualité à la semaine suivante.','',0,9),(12018,'1',2358,0,4,1,'2009-04-07 16:41:00',0,'validation gimenez ok c\'est bon mais s\'arranger avec hawari pour récup les clés<br />\r\n','-2',12016,20),(11893,'1',1722,0,4,4,'2009-04-01 16:00:00',0,'passer du 10/04 au 09/04.<br />\r\nElle peut laisser un mot sur le carnet de liaison <br />\r\n','-2',11890,20),(11894,'1',1722,0,4,1,'2009-04-08 16:31:00',0,'ok c\'est ce qu\'elle a fait <br />\r\n','-2',11890,20),(11895,'1',3185,0,4,0,'2009-04-01 16:32:00',0,'congés brousset ce lundi ','',0,20),(11896,'1',3185,0,4,1,'2009-04-01 16:34:00',0,'ok annule toute les prestations ou brousset ne pourra pas venir et ne désire pas de remplacement<br />\r\n','-2',11895,20),(13466,'1',3976,1124,7,6,'2009-05-07 14:30:00',0,'Suite à mon ctrl: interv n\'a vais pas vu la 2ème SDB dans la chambre.Voir éventuellement avec clt pour organisation par semaine.','-2',9265,10),(11898,'1',2021,0,4,0,'2009-04-01 16:41:00',0,'annulation suite congés bernardini ','',0,20),(11899,'1',2021,0,4,4,'2009-04-01 16:41:00',0,'annule le 7/04 et décale le 14 au 16/04','-2',11898,20),(11900,'1',2021,0,4,4,'2009-04-07 11:40:00',0,'','-2',11898,20),(11901,'1',1019,0,4,0,'2009-04-01 16:44:00',0,'Congés bernardini ','',0,20),(11902,'1',1019,0,4,1,'2009-04-01 16:46:00',0,'annule celle du 9/04 et décale celle du 16 au 14/04','-2',11901,20),(11903,'1',3165,0,4,0,'2009-04-01 16:49:00',0,'congés bernardini','',0,20),(11904,'0',3708,992,4,0,'2009-04-01 16:50:00',0,'1.04.09: La clte vient de nous appeler pour annuler sa presta du 10.04.09. Elle me demande si MME LARA peut intervenir chez elle le mardi 14.04 au lieu du vendredi 17.04.<br />\r\nMess Rpdr ce joru à MME LARA;<br />\r\n9.04.09: Mess rpdr clte pour lui informer que MME LARA sera absente ce jour là. Je lui ai proposé 1 presta avec 1 remplaçante.<br />\r\n10.04.09: Pas d\'appel clte dc confirme presta du 14.04 avec MME DOUCINE à partir de 13H30/16h30<br />\r\n','',0,9),(11906,'1',3165,0,4,1,'2009-04-01 16:51:00',0,'annule le 10 pas de remplacement<br />\r\npou le 17 à valider ?','-2',11903,20),(11907,'1',3165,0,4,1,'2009-04-09 10:48:00',0,'le 17?<br />\r\n','-2',11903,20),(11908,'1',4325,0,3,0,'2009-04-01 16:52:00',0,'','',0,2),(11909,'1',4325,0,3,1,'2009-04-01 16:52:00',0,'Ok pour fixer un RDV, il voit les dispos de sa femme, puis nous rappel.','-2',11908,2),(12447,'0',0,1112,7,1,'2009-04-14 16:12:27',0,'Vérification des références','-2',0,47),(11914,'1',3372,0,4,0,'2009-04-01 17:58:00',0,'prestation du 23 décalé au 22 après midi <br />\r\n','',0,20),(11915,'1',3372,0,4,1,'2009-04-01 17:59:00',0,'attente confirmation pour le 22 annule le reste','-2',11914,20),(11916,'1',3372,0,4,1,'2009-04-16 16:51:00',0,'oui pas de probleme<br />\r\n','-2',11914,20),(11917,'0',0,1084,4,0,'2009-04-01 18:07:00',0,'si elle te rappelle : remplacement vigneron + formation.<br />\r\n lui dire de ne pas raconter sa vie aux clients et leurs laisser le temps d\'expliquer ce qu\'ils souhaitent.','',0,14),(11986,'1',3332,995,4,0,'2009-04-03 13:15:00',0,'mess laisser absence fdm le 3/04/09','',0,10),(11919,'1',3727,0,4,0,'2009-04-02 10:55:00',0,'','',0,20),(11955,'1',3727,0,4,1,'2009-04-02 16:45:00',0,'il ne veut pas être facturé sinon résilie le contrat <br />\r\n','-2',11919,20),(11920,'1',3727,0,4,1,'2009-04-03 11:00:00',0,'','-2',10430,20),(11921,'1',0,877,5,0,'2009-04-02 11:57:00',0,'mme bernardini a dû partir de la presta sa fille a eu un pb àl\'école. Le clt a été mis au courant et il restait quelques pieces à repasser','',0,20),(11922,'1',4318,1099,7,0,'2009-04-02 13:15:00',0,'','',0,10),(12335,'1',1262,0,5,1,'2009-04-09 14:15:00',0,'Cliente pas satisfaite de la dernière presta avec mme Moreira. Elle lui a remontré ce qu\'elle attendait mais n\'a pas pu donner d\'explications sans que mme Moreira se braque et lui dise qu\'elle n\'avait pas suffisamment de temps.<br />\r\nIl y avait encore de la poussière sur le sol de la sdb alors qu\'elle prétendait avoir nettoyé, le couvercle de la gazinière était très rarement soulevé pour nettoyer le gaz (fait qd Bennet est venu en contrôle le 24/03).<br />\r\n<br />\r\nLa cliente a récupéré ses clés et demande un changement d\'intervante. Bennet prendra le relai le mercredi matin en attendant de trouver une autre personne. ','1',12334,2),(12255,'0',0,619,4,0,'2009-04-08 13:42:00',0,'Elle demande un congés pour le 23/04/09 am pour passer son permis<br />\r\nenvoie de la réponse positive ce jour.','',0,14),(11931,'1',3976,0,4,0,'2009-04-02 13:26:00',0,'Mgs pour retard Gueye jeudi prestation décalé de 16 à 18h','',0,10),(12254,'0',0,651,4,0,'2009-04-08 13:34:00',0,'ABS POUR CAUSE DE DECES DU 6 AU 13 AVRIL','',0,14),(11933,'1',4318,1099,7,6,'2009-04-09 11:30:00',0,'Ctrl 2ème presta. Très bonne presta. pas de prob. Interv TB.','-2',11922,10),(11934,'1',2713,233,7,6,'2009-04-10 15:00:00',0,'suite au ctrl. Je n\'ai rien vu de particulier. Aspi OK, Poussière OK. Salle B. OK. Cuisine OK. Voir avec clt.','-2',11854,10),(11935,'1',2711,678,7,0,'2009-04-09 13:36:00',0,'','',0,10),(11936,'1',2711,678,7,6,'2009-04-09 15:00:00',0,'','-2',11935,10),(11937,'1',2364,746,7,0,'2009-04-02 13:38:00',0,'','',0,10),(11938,'1',2364,746,7,6,'2009-04-09 12:15:00',0,'Petit passage de routine! Interv tjrs aussi motivée et TB en presta. ','-2',11937,10),(11939,'1',2932,0,7,0,'2009-04-02 13:00:00',0,'pb de règlement','',0,20),(11940,'1',2932,0,4,1,'2009-04-03 10:00:00',0,'','-2',5611,20),(11941,'1',2932,0,7,1,'2009-04-02 14:10:00',0,'définir mode de paiement, son mari s\'est trompé de chéquier veut annuler la transaction.<br />\r\nSinon veut ses clés<br />\r\nOk lui faire parvenir','-2',11939,20),(11942,'0',0,109,4,0,'2009-04-02 15:27:00',0,'Elle a oublié de pointer chez son client de lundi <br />\r\n<br />\r\nChez JAAFAR, elle a cassé un cendrier. Mais elle n\'a pas prévenue le client.','',0,14),(11944,'1',3755,0,3,1,'2009-04-03 10:00:00',0,'ok pour le démarrage de la prestation cette semaine de 08H à 12H <br />\r\n','-2',6483,20),(11945,'1',4299,0,9,0,'2009-04-02 16:11:00',0,'','',0,2),(11946,'1',4284,0,9,4,'2009-04-02 16:11:00',0,'Msg laissé sur port cliente. Proposition mme Ebo vendredi 9h-11h à partir du 10/04','-2',11782,2),(11947,'1',0,733,4,0,'2009-04-02 16:21:00',0,'ok pour roques sur garonne<br />\r\n','',0,20),(11948,'1',0,733,4,1,'2009-04-02 16:22:00',0,'indemnité km Ok pour presta roques<br />\r\n','-2',11947,20),(12125,'1',1611,0,4,0,'2009-04-06 18:21:00',0,'MSG prestation demain 7 avril avec brisoux 9 à 12h','',0,10),(11950,'1',0,1104,7,1,'2009-04-02 16:28:10',0,'Vérification des références','-2',0,20),(11985,'1',0,994,4,4,'2009-04-03 13:48:00',0,' annule la presta prévu le 06/04 et 13/04( période de vacances)<br />\r\nretour le 20/04<br />\r\n+ baudriller ','-2',11918,20),(11952,'1',3762,898,4,0,'2009-04-02 16:32:00',0,'Elle n\'arrive jamais à pointer chez la cliente car qd elle arrive le tel est toujours débranché ','',0,14),(11953,'1',0,1028,4,1,'2009-04-03 10:00:00',0,'','-2',11838,20),(11954,'1',3727,0,4,1,'2009-04-02 10:30:00',0,'annule la preta de cet après midi le 02/04<br />\r\nok pour décaler la presta prévu le 13/04 au 14/04 matin<br />\r\n','-2',11919,20),(11956,'1',3727,0,4,4,'2009-04-02 17:02:00',0,'mise au point, la prestation sera facturé<br />\r\n','-2',11919,20),(11957,'1',3727,0,4,1,'2009-04-07 11:46:00',0,'Point sur la facturation<br />\r\nle contacter début d\'après midi <br />\r\n','-2',11919,20),(11958,'1',1707,1025,4,0,'2009-04-02 17:06:00',0,'remplacement avec gueye de 14h a 17h doit rappeler pour confirmer ','',0,10),(11959,'1',2415,0,4,0,'2009-04-02 17:17:00',0,'annule prestation du 16/04','',0,20),(11961,'0',3237,0,4,0,'2009-04-02 17:55:00',0,'la tenir informée du recrutement sur son portable','',0,14),(11964,'0',1587,1015,1,0,'2009-03-03 21:17:00',0,'PRESTATION DU 3.03 OFFERTE EN REMERCIEMENT DE LA RECO DE MME PERCEBOIS','',0,9),(11965,'1',794,631,1,0,'2009-03-03 21:18:00',0,'PRESTA DU 03.03 OFFERTE EN REMERCIEMENT DE LA RECO DE M. HOTTIER','',0,9),(11966,'1',3326,918,1,0,'2009-03-03 21:42:00',0,'une presta de 2h offerte sur facture de mars en remerciement de la reco de Bricard','',0,9),(12606,'1',3549,657,4,0,'2009-04-17 12:04:00',0,'clt ok pour decaler presta du 1 au 28 avril mais ne veut pas de remplcament pour le 8 mai .PRESTA MODIFIE ET SUPP DS SOFT<br />\r\n<br />\r\nveut savoir si Mme irid peut venir a 14h le 15mai. on doit la rappeler pour confirmer<br />\r\n<br />\r\nfdm prevenue<br />\r\n','',0,10),(11969,'1',2507,472,4,0,'2009-04-03 09:13:00',0,'clt reduit la presta du 17/04 de 3h au lieu de 4h. fdm prevenue.','',0,10),(11970,'1',3122,0,1,0,'2009-04-03 10:15:12',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(11972,'1',4182,994,7,0,'2009-04-03 10:00:00',0,'L\'intervenante n\'a pas fait la prestation du 03/09. Motif : n\'a pas entendu son réveil, la cliente à appelée pour nous informer de son mécontentement','',0,20),(11973,'1',0,994,7,1,'2009-04-03 11:31:00',1,'appeler l\'intervenante pour justifier son abs','-2',11972,20),(11974,'1',3649,0,7,0,'2009-04-03 10:50:00',0,'annule pendant les vacances scolaires automatiquement','',0,20),(11975,'1',3866,507,4,0,'2009-04-03 11:13:00',0,'mess laisser clt le 3/04/09 à 11h13 pour absence fdm le 3/04/09','',0,10),(11976,'1',3975,1025,7,0,'2009-04-03 11:20:00',0,'','',0,10),(11977,'1',3975,1025,7,6,'2009-04-03 11:20:00',0,'Suite à mon ctrl: Vu avec Mme gueye les prob de produit, d\'aspi, de remise en place des objets cuisine. <br />\r\nConstat pas assez de temps pour tout faire dans les détails.','-2',11976,10),(11978,'1',3755,0,3,4,'2009-04-08 14:07:00',0,'tout s\'est bien passé? <br />\r\n','-2',6483,20),(11979,'1',3047,0,4,1,'2009-04-03 12:12:00',0,'ok pris en compte<br />\r\n','-2',10835,20),(11980,'0',0,1105,7,1,'2009-04-03 12:17:08',0,'Vérification des références','-2',0,27),(11981,'0',0,1105,7,1,'2009-04-03 15:00:00',1,'','-2',11980,27),(11982,'1',4333,0,3,0,'2009-04-03 12:25:00',0,'3H semaine<br />\r\n','',0,20),(11983,'1',4333,0,3,1,'2009-04-03 12:26:00',0,'brief commercial Ok<br />\r\nRdv commercial prévu cet après midi<br />\r\n','-2',11982,20),(11984,'1',4333,0,3,3,'2009-04-03 13:30:00',0,'Veut 3H d\'entretien courant.<br />\r\nFaire tout a fond (poussières, portes) <br />\r\ntrès dégagé, pas de bibelots, a fond a chaque fois cuisine, sdb et 2 sanitaires <br />\r\nLundi matin 8h30-11h30 ou 9H-12H<br />\r\n','-2',11982,20),(11989,'0',1133,390,7,0,'2009-04-08 12:00:00',0,'','-2',0,21),(11990,'0',1133,390,7,6,'2009-04-08 12:00:00',1,'03/04/09 : cliente prévenue contrôle BV','-2',11989,21),(11991,'1',4182,0,3,4,'2009-04-14 17:12:00',0,'ok prestation ?<br />\r\n','-2',10652,20),(11992,'1',3047,0,5,0,'2009-04-03 14:43:00',0,'cadre tombé et prob sur tv (selon rolland branchements) <br />\r\npoint avec cliente<br />\r\n','',0,20),(11993,'1',3047,0,5,1,'2009-04-03 14:45:00',0,'point sur tv ? Ne sait pas ce qu\'il s\'est passé.<br />\r\nElle regarde et nous tien au courant dès que du nouveau de son côté <br />\r\n','-2',11992,20),(11994,'1',3047,0,5,1,'2009-04-06 16:46:00',0,'ok rien de grave<br />\r\ntout est rentré dans l\'ordre','-2',11992,20),(11995,'1',4333,0,3,1,'2009-04-07 18:19:00',0,'gaignard le lundi matin <br />\r\na voir si décalage coatantiec ok<br />\r\nNe répond pas<br />\r\n','-2',11982,20),(11996,'0',4280,0,1,0,'2009-04-03 14:58:00',0,'03.04.09 : message BV','',0,21),(11997,'0',4296,0,1,0,'2009-04-03 14:58:00',0,'03.04.09 : cliente satisfaite-ne sait pas si elle donne trop de boulot ou pas assez ?? Voir avec Sonia','',0,21),(11998,'0',4295,0,1,0,'2009-04-03 14:59:00',0,'03.04.09 : Mme Corceiro très satisfaite -','',0,21),(11999,'0',4310,0,1,0,'2009-04-03 15:00:00',0,'03.04.09 : message BV','',0,21),(12000,'1',4334,0,3,0,'2009-04-03 15:10:00',0,'2H semaine','',0,20),(12001,'1',4334,0,3,4,'2009-04-02 15:10:00',0,'','-2',12000,20),(12002,'1',4334,0,3,4,'2009-04-07 15:10:00',0,'non personne trop éloigné , si jamais ...<br />\r\n','-2',12000,20),(12872,'1',3884,0,4,0,'2009-04-23 17:33:00',0,' clt ok Décaler les 1 et 8 mai aux jeudis 30 et 7','',0,10),(12485,'0',978,0,4,0,'2009-04-15 13:03:00',0,'message répondeur client pour l\'informer de l\'absence de mme merzi et lui proposant un remplacement (avec des possibilités surtout jeudi 16.04, cf<akeva)','',0,9),(12010,'1',2031,569,4,0,'2009-04-03 16:03:00',0,'mess laisser pour replamcent Mme LAMEIRA LE jeudi 9/04/09 à 13h 30<br />\r\n','',0,10),(12011,'0',3769,0,1,0,'2009-04-03 16:15:00',0,'03.04.09 : suite controle Nathalie semaine dernière, cliente très satisfaite, a fait le point avec Mme Charles','',0,21),(12023,'1',3356,0,4,0,'2009-04-03 17:26:00',0,'bourroux malade <br />\r\npas de prestation <br />\r\n','',0,20),(12024,'1',3356,0,4,1,'2009-04-03 17:29:00',0,'nous nous excusons car la prestation d\'aujourd\'hui n\'a pas pu être assuré par Mme Bourroux celle-ci étant malade.<br />\r\nVoyons de notre côté si un geste commercial peut être établi.<br />\r\n <br />\r\n','-2',12023,20),(12025,'1',3356,0,4,1,'2009-04-07 12:04:00',0,'geste commerciale ? 1H de prestation offerte en + <br />\r\nIl est Ok pour cette heure offerte en supplément<br />\r\nVoir avec bourroux .On el tient informé poru modifs de planning <br />\r\n<br />\r\n','-2',12023,20),(12026,'1',2813,0,4,1,'2009-04-07 14:30:00',0,'ok prestation décalé? <br />\r\ndécalage prestation au mercredi ok pour lui<br />\r\n','-2',11860,20),(12027,'0',4307,0,3,1,'2009-04-15 12:00:00',0,'est intéressé fait le point de son côté niveau financier et nous recontacte dès qu\'il sera prêt a mettre en place les prestations <br />\r\n','-2',11690,20),(12028,'1',4198,0,4,0,'2009-04-04 07:55:00',0,'JE POSTE CE JOUR UN CAHIER DE LIAISON RECLAME PAR LA CLIENTE','',0,9),(12029,'1',4325,0,9,0,'2009-04-04 11:04:00',0,'','',0,2),(14800,'1',0,1130,7,1,'2009-06-08 10:30:00',1,'Redemander photocopie TS + CDD signé','-2',14799,2),(12031,'1',3975,1025,7,1,'2009-04-06 11:17:00',0,'Appel à Serena pour faire le point sur la presta suite à mon contrôle.(N\'a pas eu la cliente à son numéro)','-2',11976,10),(12032,'1',2713,233,7,1,'2009-04-06 11:19:00',0,'Vu avec Mme Paumard par tél des prob de presta avant ctrl.','-2',11854,10),(12033,'1',4318,1099,7,4,'2009-04-06 11:41:00',0,'Laiiser msg pour faire point sur presta.','-2',11922,10),(12034,'0',4340,0,3,0,'2009-04-06 11:51:00',0,'3H par semaine <br />\r\n','',0,20),(12035,'0',4340,0,3,4,'2009-04-06 11:51:00',0,'','-2',12034,20),(12036,'0',4340,0,3,1,'2009-04-07 14:52:00',0,'brief commercial ok<br />\r\nPas de rdv commercial pour le moment<br />\r\nLa demande prendra effet début juin donc convenir du rdv commercial en mai<br />\r\nvalider secteur','-2',12034,20),(12037,'1',4341,0,3,0,'2009-04-06 11:53:00',0,'8H semaine<br />\r\n','',0,20),(12038,'1',4341,0,3,4,'2009-04-06 11:53:00',0,'','-2',12037,20),(12213,'1',0,905,4,0,'2009-04-07 17:56:00',0,'démarrage de prestation ce mercredi si possible <br />\r\navec combes/ caruana ','',0,20),(12040,'1',4342,0,3,0,'2009-04-06 11:55:00',0,'2h semaine ','',0,20),(12041,'1',4342,0,3,4,'2009-04-06 11:55:00',0,'','-2',12040,20),(12042,'1',4342,0,3,1,'2009-04-06 12:12:00',0,'le jeudi ou vendredi matin de 8H30 à 10H30.<br />\r\nPas de remise de clés<br />\r\nVeut quelqu\'un très rapidement car s\'est séparé de son ancienne intervenante.<br />\r\nValider de notre côté et la contacter fin de journée <br />\r\n<br />\r\n','-2',12040,20),(12043,'1',0,905,4,0,'2009-04-06 11:56:00',0,'absente ce jour <br />\r\n','',0,20),(12044,'1',0,905,4,1,'2009-04-06 11:56:00',0,'décaler ce jour au mardi (cachelet et laganne) <br />\r\n','-2',12043,20),(12045,'1',0,905,4,1,'2009-04-07 11:17:00',0,'laganne ne veut pas de report annule donc celle qui n\'a pas eu lieu ce lundi<br />\r\nmaintient celle du jeudi comme d\'habitude même chose semaine ','-2',12043,20),(12046,'1',4342,0,3,4,'2009-04-06 18:23:00',0,'','-2',12040,20),(12047,'0',4346,0,4,0,'2009-04-06 12:16:00',0,'Rdz-vs le 21.04.09 à 18h00 Intressée pour 2h/15 jours voir moins<br />\r\n20.04.09: La clte annule le rdz-vs. car doit déménager fin du mois de mai et s\'installera avec M.CARON en juin 09 sur St Mathieu de tréviers','',0,9),(12048,'0',0,1106,7,1,'2009-04-06 12:17:21',0,'Vérification des références','-2',0,23),(12049,'0',0,1106,7,1,'2009-04-06 15:00:00',1,'','-2',12048,23),(12051,'1',3848,0,4,0,'2009-04-06 12:26:00',0,'Gaignard absente ce jour ','',0,20),(12052,'1',2340,1097,4,0,'2009-04-06 12:24:00',0,'3.04.09: Appel clt nous informant annule du 23.04.09 + pblm sur facture du mois de mars. MME MERZI ne serait pas venue le 3.03.03; Dc VA offre 1h sur la presta du 9.04.09.','',0,9),(12053,'1',3848,0,4,1,'2009-04-06 12:26:00',0,'Annule la prestation de ce jour. Pas de remplacement.<br />\r\nLa cliente annule le 10 et 13 avril reprise le 17 avril.<br />\r\nAnnule les prestations le 1 et 8 mai et 1er juin (donc jour férié) pas de remplacement<br />\r\n','-2',12051,20),(12055,'0',905,104,4,0,'2009-04-06 12:27:00',0,'3.04.09: VA a eut le clt. Peu satisfait du nettoyage des sols + câbles arrachés tableau en verre + porte savon cassé + verres + sanitaires mal nettoyés (hors utilise bcp de prdts). Clte refait les sols après les presta.<br />\r\nPoint qualité prévue le 20.04.09.<br />\r\nSi la cliente souhaite changer d\'intervenante elle nous appellera vers le 14.04.09 ','',0,9),(12062,'1',2573,0,4,0,'2009-04-06 13:29:00',0,'annulation prestation du 14 au 24 inclus mail du 4 avril','',0,10),(12063,'1',2102,131,4,0,'2009-04-06 13:34:00',0,'Bonjour,<br />\r\nJe souhaiterais suspendre, pour motif de vacances (du 18 au 28-04 prochains), la prestation du lundi 27-avril-2009.<br />\r\n <br />\r\nCelle du 20 étant maintenue, bien que je sois absente, je demanderai à Madame Batard de veiller à bien refermer les volets des fenêtres, ainsi qu\'à verrouiller le portail.<br />\r\nElle le fait d\'ailleurs toujours donc je n\'ai aucune crainte.<br />\r\n <br />\r\nJ\'ai laissé un mot à Madame Batard dans le cahier (qui d\'ailleurs est complet).<br />\r\n <br />\r\nMerci de me dire si cela vous pose un problème.<br />\r\n <br />\r\nCordialement,<br />\r\nMartine Hémon<br />\r\n','',0,14),(12064,'0',2957,1097,4,0,'2009-04-06 13:36:00',0,'6.04.09 : Edition facture de 3h pour presta du 4.04.09. Posté le 6.04 mais partira que le 7.04.09<br />\r\n28.04.09: Pas de réglement reçu. Envoie ce jour courrier de relance + appel clt (on ne peut pas laisser de mess sur rpdr)<br />\r\n9.06.09: Mess rpdr clt suite non paiement facture d\'avril d\'1 montant de 66.00€<br />\r\n15.06.09: Pas de chèque. Envoie RAR client.<br />\r\n29.06: Paiement non reçu<br />\r\n11.07: reception retour du RAR non récupéré','',0,9),(22098,'0',2957,0,1,0,'2009-12-07 16:39:00',0,'CREATION D UN AVOIR 5268 POUR SOLDER FA 3483 IMPAYEE 66 € ','',0,9),(12066,'0',0,595,4,0,'2009-04-06 13:40:00',0,'Adresse MTP / 361 Rue hebert - Rés Paul Valéry - 34070 MONTPELLIER','',0,9),(12067,'1',0,994,4,0,'2009-04-06 13:49:00',0,'baudriller ? <br />\r\n','',0,20),(12068,'1',0,994,4,4,'2009-04-06 13:49:00',0,'','-2',12067,20),(12069,'1',0,994,4,4,'2009-04-07 11:00:00',0,'','-2',12067,20),(12070,'1',4323,0,3,1,'2009-04-07 10:00:00',0,'elle est ok pour démarrer les prestations avec david le 22 avril<br />\r\n','-2',11822,20),(12071,'0',0,120,4,0,'2009-04-06 14:06:00',0,'6.04.09: Mess Rpdr pour informer solde de tout compte prêt + faire signer feuille de dem.<br />\r\n9.04.09: Mess Rpdr à ce sujet car tjrs venue<br />\r\n10.04.09: Mme HASSANALY est bien venue récupérer ses doc. Pblm sur congés Payés. Voir BA <br />\r\n16.04.09: Vu BA CP bien payés mais n\'arrive pas à suprrimer le cumul sous ciel. Voir l\'attestation ASSEDIC qui est correctement remplie nbre jrs cp = 29 (24 + 4.5). ','',0,9),(12073,'0',0,1079,4,0,'2009-04-06 14:08:00',0,'6.04.09: Mess Rpdr pour informer solde de tout compte = prêt + venir avec le matériel de M&C ','',0,9),(12074,'0',817,131,4,0,'2009-04-06 14:29:00',0,'Madame HOUVER<br />\r\nDomicile : 02 40 03 56 40 <br />\r\n<br />\r\nIls seront absents les mercredis 8 et 15 avril -<br />\r\n<br />\r\nMerci de prévenir la femme de ménage -<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le vendredi 3 avril 2009 à 15:37<br />\r\n<br />\r\n','',0,14),(12075,'1',3406,0,4,0,'2009-04-06 14:52:00',0,'En septembre il souhaite que les prestations aient lieu l\'AM','',0,14),(17501,'1',0,660,4,1,'2009-08-19 13:41:00',0,'MME LAYA OK','-2',17478,10),(12077,'1',841,0,4,0,'2009-04-06 15:01:00',0,'report prestation du 6 au 7 kanté malade','',0,10),(12078,'1',2448,0,4,0,'2009-04-06 15:04:00',0,'décalage prestation demain et vendredi<br />\r\n','',0,20),(12079,'1',2448,0,4,1,'2009-04-06 15:04:00',0,'ok pour décaler.<br />\r\nAvoir pour la prestation de ce mois ci Ok<br />\r\n','-2',12078,20),(12080,'0',4348,0,4,0,'2009-04-06 15:04:00',0,'Rdz-vs commercaile le 14.04.09 à 11h<br />\r\nInteressée par 2h/sem.<br />\r\n16.04.09: Mess Rpdr clte pour la mise en place de sanouvelle aide mangère. Faire le point avec elle, car Mme NAVET pourrait intervenir le mercredi apm. Si pas possible à compter du 5.05.09 Mme JACQUET pourra intervenir le mercredi matin. Voir avec elle<br />\r\n16.04.09: Clte ok pour le mercredi apm de 15h à 17h et verra dans le temps ce qu\'elle décide car Mme NAVET pouvait intervenir de 8h30 à 10h30 le mercredi matin.<br />\r\n6.05.09: Clte contente des persta de MME NAVET. Intervention ajd\'hui de 11h à 13h car Mme NAVET avait 1 dispo et clte ok ','',0,9),(12082,'0',3467,927,4,0,'2009-04-06 15:20:00',0,'Bonjour <br />\r\nJe prolonge mes vacances.<br />\r\nJe ne serai pas revenu le vendredi 17 avril, donc en plus des deux vendredis précédents, j’annule la prestation du vendredi 17 avril 2009.<br />\r\nJe vous laisse le soin de prévenir Mme Tahraoui.<br />\r\nCordialement<br />\r\nPatricia Le Maitre<br />\r\n','',0,14),(12083,'1',2081,0,4,0,'2009-04-06 15:25:00',0,'absence gaignard','',0,20),(12084,'0',4192,0,4,0,'2009-04-06 15:26:00',0,'annulation presta du 17 avril ','',0,10),(12085,'1',2081,0,4,1,'2009-04-06 15:28:00',0,'souhaite un remplacement pour cette semaine<br />\r\nA valider <br />\r\n','-2',12083,20),(12086,'1',2081,0,4,1,'2009-04-07 15:30:00',0,'non personne de dispo pour un remplacement <br />\r\n','-2',12083,20),(12087,'1',3757,0,4,0,'2009-04-06 15:31:00',0,'absence gaignard ','',0,20),(12088,'1',3757,0,4,4,'2009-04-06 15:31:00',0,'voir si remplacement possible <br />\r\n','-2',12087,20),(12089,'1',3757,0,4,1,'2009-04-06 11:31:00',0,'annule semaine prochaine et souhaite un remplacement si possible','-2',12087,20),(12090,'1',4105,0,4,0,'2009-04-06 15:33:00',0,'absence gaignard ','',0,20),(12091,'1',4105,0,4,1,'2009-04-06 15:33:00',0,'pas de remplacement pour la prestation <br />\r\n','-2',12090,20),(12092,'1',3757,0,4,4,'2009-04-08 17:30:00',0,'pas de remplaçante disponible pour effectuer la prestation ','-2',12087,20),(12093,'0',658,217,4,0,'2009-04-06 15:41:00',0,'Fille de la cliente a tel elle annule : 4 -5 -11 -12 mai car elle est absente du 1 au 15 mai','',0,14),(12095,'1',3807,475,4,0,'2009-04-06 15:55:00',0,'Cliente a tel pour dire qu\'elle décalait la prestation du 13/04 au 15/04.<br />\r\ncliente contente des prestations de PICHOT, meilleur contact + travail plus soigné que LEBOUEDEC.','',0,14),(12121,'1',0,789,7,1,'2009-04-08 16:02:00',0,'ne répond pas <br />\r\nretenter demain<br />\r\n','-2',10991,20),(12097,'1',3225,865,4,0,'2009-04-06 16:06:00',0,'Apparemment prestation du 2/04 décalée au 4/04 selon pointage??','',0,14),(12098,'1',596,1067,4,0,'2009-04-06 16:13:00',0,'6.04.09: Mess Rpdr cliente pour presta pour ses parents le 8.04.09 9h/12h avec MME DOUCINE et le 10.04 9h13h avec MME GALTIER (attente rpse salariée).Je souhaitais savoir le lieu exacte du rdz-vs au super U de jacou pour aller à la grande motte le 8.04.09. Atd rpse puis rappeler intervenante<br />\r\n8.04.09 : mess Rpdr clte<br />\r\n9.04.09: Maintien presta de demain avec MME TOUMI. Presta de la grande mottre TB (facturer 14h/17h).<br />\r\n10.04.09 : Appel de la cliente qui ne serait pas satisfaite de la presta de MMe TOUMI. Elle serait mal organisé, sol sale en partant (elle pousserait les saletés), confont aspi & serpillère. => songer changement d\'intervenante<br />\r\n15.04.09 : Mess Rpdr clte pour lui proposer 1 nouvelle intervenante. Mais dispos= 3x2h ou 2x2h30 la matin ou les apm 2x3h.<br />\r\n16.04.09 : Non interessée mais ok pour Mme JACQUET à compter du 5.05.09 2x3h/sem. Par contre souhaite 1 inter 1x3h jusqu\'à l\'arrivée de Mme JACQUET<br />\r\n17.04.09: Mess Rpdr clt pour lui dire qeu Mme AZZOUZI ok pour intervenir le vendredi 24.04 de 9h à 12h. Si ok je lui ai dit de ne pas ns rappeler.<br />\r\nVoir avec pour la sem suivante car vendredi = 1er mai<br />\r\n20.04: Mme AZZOUZI vient demain chez VA dc remise doc à ce moment là.<br />\r\nPresta 1 & 8 mai annulées','',0,9),(12368,'1',4320,0,3,1,'2009-04-15 18:01:00',0,'ok demarrage prestation ce vendredi rdv ok <br />\r\n','-2',11816,20),(12100,'1',3004,0,4,0,'2009-04-06 16:16:00',0,'absence hawari','',0,20),(12101,'1',3004,0,4,1,'2009-04-06 16:16:00',0,'ne veut pas de remplacement <br />\r\nreprise le 28/04','-2',12100,20),(12102,'1',3310,0,4,0,'2009-04-06 16:19:00',0,'absence hawari<br />\r\n','',0,20),(12103,'1',3310,0,4,1,'2009-04-06 16:20:00',0,'non pas de remplacement pour les 2 semaines<br />\r\n','-2',12102,20),(12104,'1',3790,995,4,0,'2009-04-06 16:21:00',0,'Prestation du 07/04 est reporté au 08/04 même heures.(06/04/09) \"Clt et Interv\" OK!.','',0,10),(12105,'1',0,1030,4,0,'2009-04-06 16:34:00',0,'dispo pour revol<br />\r\n','',0,20),(12106,'1',0,1030,4,1,'2009-04-06 16:34:00',0,'elle est ok<br />\r\n','-2',12105,20),(12107,'1',3509,0,7,0,'2009-04-06 16:42:00',0,'souhaite deplacer la presta du 16/04 prévu le matin au 15/04 AM','',0,20),(12108,'1',3509,0,7,4,'2009-04-06 16:44:00',0,'confirmer le changement de planning<br />\r\nc\'est bon pour l\'intervenante décalage de la prestation au jeudi 15/04','-2',12107,20),(12109,'0',3007,370,4,0,'2009-04-06 16:55:00',0,'Salariée nous a prévenue que client annule cette semaine','',0,14),(12110,'1',1675,0,4,0,'2009-04-06 16:57:00',0,'dacalage prestation au vendredi matin pour 3 semaines<br />\r\n','',0,20),(12111,'1',1675,0,4,4,'2009-04-06 16:57:00',0,'','-2',12110,20),(12112,'1',1675,0,4,1,'2009-04-07 17:00:00',0,'elle est ok meme si ca devait définitivement passer au vendredi matin<br />\r\n','-2',12110,20),(12113,'1',1207,370,4,0,'2009-04-06 17:03:00',0,'Cliente est toujours présente, et lui dit de partir plus tôt parfois','',0,14),(12114,'0',0,1107,7,1,'2009-04-06 17:09:24',0,'Vérification des références','-2',0,44),(12115,'0',0,1107,7,1,'2009-04-06 15:00:00',1,'','-2',12114,44),(12116,'0',0,370,4,0,'2009-04-06 17:20:00',0,'elle prend du 22 au 25 mai pour solder ces 2.5 jours de CP qui lui reste<br />\r\nprévenir ses clients dans facture d\'avril','',0,14),(12568,'1',1597,359,4,0,'2009-04-16 17:12:00',0,'clt decale presta du 1er et du 8 mai au 30 avril et au 7 mai. fdm prevenue. rectifié dans soft','',0,10),(12118,'1',2012,0,4,0,'2009-04-06 17:34:00',0,'le 23/04 faie 9H-10H soit 1H au lieu de 3H <br />\r\nA voir avec Cliente a quel moment elle voudra rattraper ses heures<br />\r\n','',0,20),(12119,'1',2012,0,4,1,'2009-04-16 17:05:00',0,'aimerait décaler la prestation a n\'importe quel autre moment dans la semaine peu lui importe','-2',12118,20),(17393,'1',4146,0,4,0,'2009-08-18 10:43:00',0,'MESSAGE CLIENT POUR SAVOIR SI VEUT DES REMPLACEMENTS','',0,9),(12122,'1',4320,0,3,4,'2009-04-07 18:11:00',0,'voir dispo vermoere le vendredi après midi<br />\r\nrecontacter demain','-2',11816,20),(12123,'1',0,1028,4,0,'2009-04-06 18:15:00',0,'annule mathiot<br />\r\n','',0,20),(12124,'1',0,1028,4,4,'2009-04-06 18:15:00',0,'','-2',12123,20),(12126,'1',4342,0,3,4,'2009-04-07 17:51:00',0,'ok pour david le vendredi matin de 8h30 à 10h30','-2',12040,20),(17804,'1',4579,0,4,0,'2009-08-26 15:34:00',0,'J INFORME LE CLIENT QUE NOUS SOMMES EN COURS DE VALIDATION DE RECRUTEMENT ET QUE LA MISE EN PLACE AURA LIEU LA SEMAINE DU 07.09 / LE CLIENT VEUT LE LUNDI MARDI OU MERCREDI MATIN / LE CONTACTER POUR CONVENIR D UN RDV POUR LA MISE EN PLACE','',0,9),(12129,'0',1160,0,4,0,'2009-04-07 09:15:00',0,' msg Absence Neves mardi 07 avril','',0,10),(12130,'1',2400,0,4,0,'2009-04-07 09:18:00',0,'Msg abce Neves le 07 )à 9h 17 avril','',0,10),(12131,'1',2785,719,4,0,'2009-04-07 09:20:00',0,'6.04.09: La clte m\'a laissé 1 mess pour annuler la presta du 7.04.09 (les peintres n\'ont pas fini), et me demande 1 presta en supp la semaine prochaine.<br />\r\nVu avec MME SINA ok pour intervenir le 17.04.09 matin.<br />\r\n7.04.09: Mess rpdr cliente pour lui confirmer réception de son appel+lui proposer presta du 17.04.09 matin.<br />\r\nJ\'atd confirmation + voir avec VA pour facturation de la presta du 7.04.09 (< à 3 jours)','',0,9),(16897,'1',3389,0,4,1,'2009-07-30 13:47:00',0,'','-2',16896,20),(12133,'1',753,0,4,0,'2009-04-07 09:23:00',0,' MSG à 9h 22abce neves le 7 avril ','',0,10),(12134,'1',4347,156,4,0,'2009-04-07 09:28:00',0,'Clte reco de Mme Villevieille<br />\r\nPresta 4h30/sem avec MMe MERZI<br />\r\nRdz-vs commerciale le 14.04.09 à 18h','',0,9),(12483,'0',3608,1091,5,0,'2009-04-15 12:52:00',0,'mme perreira abîme la centrale vapeur et brûle un pantalon en faisant tomber le fer chaud par inadvertance sur un vêtement fragile ; la cliente veut absolument racheter une centrale et ne veut pas essayer de nettoyer la semelle avec un produit spécial; je lui propose de récupérer sa centrale à 279 € et lui rembourserai 300.00 le tout (pantalon compris)<br />\r\nSINISTRE REGLE LE 22.04 : CENTRALE VAPEUR RECUPEREE ET CHEQUE DE 300 E REMIS AU CLIENT ','',0,9),(12136,'0',928,156,4,0,'2009-04-07 10:04:00',0,'Suite changement d\'horaire, j\'ai adresser 1 mail au client (ne pouvant lui laisser de mess sur son rpdr) afin de lui faire part intervention à compter du 20.04 11h30/13h30.','',0,9),(12137,'1',1050,339,4,0,'2009-04-07 10:10:00',0,'6.04.09: Clt souhaite une presta semaine du 15.04 au 19.04.<br />\r\nVu dispo salariées ayant déjà intervenues chez lui. MME ABBA dispo le 16.04.09 de 9h/12h.<br />\r\n07.04.09: Mess Rpdr clt pour proposition<br />\r\nXlt ok pour presta MME ABBA.','',0,9),(12139,'1',3099,0,1,0,'2009-04-07 10:14:47',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(12140,'1',3099,728,1,4,'2009-04-08 13:00:00',0,'tout se passe bien ?<br />\r\n13 avril','-2',12139,20),(12142,'1',4213,0,4,0,'2009-04-07 10:33:00',0,'annulation prestation jeudi 16 avril','',0,10),(12143,'1',4355,0,9,0,'2009-04-07 10:38:00',0,'Devis 3 ou 4H par semaine<br />\r\n','',0,20),(12144,'1',4355,0,9,4,'2009-04-07 10:38:00',0,'','-2',12143,20),(12145,'1',4355,0,9,1,'2009-04-07 15:43:00',0,'ok brief commercial ok<br />\r\nrdv commercial pris le 22/04 à 18h30','-2',12143,20),(12146,'1',4356,0,3,0,'2009-04-07 10:57:00',0,'demande pour 2 ou 3H semaine<br />\r\n','',0,20),(12147,'1',4356,0,3,1,'2009-04-07 10:57:00',0,'personne de disponible sur le secteur.<br />\r\nNous la recontactons si jamais ...<br />\r\nSa demande est urgente donc espère trouver rapidement pr la biais d\'un autre organisme<br />\r\n','-2',12146,20),(12148,'1',0,994,4,1,'2009-04-07 16:00:00',0,'elles et ok pour le démarrage de la prestation<br />\r\n','-2',12067,20),(12149,'1',3597,0,5,4,'2009-04-08 12:00:00',0,'','-2',11661,20),(12150,'1',2448,0,4,0,'2009-04-07 11:19:00',0,'ne souhaite pas de report pour prestation annulé de lundi.<br />\r\nMaintient celle de jeudi<br />\r\nPour semaine prochaine maintient le jeudi.<br />\r\nSouhaite il un report pour la prestation du 13/04 au 14/04 ??','',0,20),(12151,'1',2448,0,4,4,'2009-04-07 11:20:00',0,'','-2',12150,20),(12152,'1',2448,0,4,1,'2009-04-07 17:20:00',0,'pas de report pour celle du 13/04','-2',12150,20),(23898,'0',1610,567,4,0,'2010-01-27 08:55:00',0,'27/01/10 annulation presta laissé mess répondeur, maj soft.Clte souhaite un rplct mme Salumu ok.<br />\r\n','',0,10),(23899,'0',1170,567,4,0,'2010-01-27 08:58:00',0,'27/01/10 ANNULATION PRESTA MLLE ES MALADE MAJ SOFT.','',0,10),(23901,'1',4197,0,4,1,'2010-01-27 09:26:00',0,'Pas possible vend, merc ou jeudi sinon reporte au 02/02','-2',23802,2),(12155,'1',3973,0,3,4,'2009-04-14 16:49:00',0,'','-2',8868,20),(12156,'1',4311,0,3,1,'2009-04-07 18:30:00',0,'brief commercial Ok<br />\r\nRdv commercial pris<br />\r\n','-2',11700,20),(12157,'1',4268,0,3,1,'2009-04-09 15:53:00',0,'Non n\'a pas la budget pour le moment<br />\r\nRecontacter dans quelques mois<br />\r\n','-2',11424,20),(12158,'1',3727,0,4,1,'2009-04-07 14:30:00',0,'ok la prestation n\'est pas facturé <br />\r\npasse au mardi après midi si possible voir si ok avec l\'intervenante<br />\r\n','-2',11919,20),(12159,'1',3356,0,4,1,'2009-04-08 12:11:00',0,'ok peut être effectuée a n\'importe quel moment','-2',12023,20),(12160,'1',4025,482,4,0,'2009-04-07 12:21:00',0,'Appel ce jour du client contestant sa facture (très gentiment) il n\'y aura pas eut de presta le 2.03.09 car était sur toulon. Vérification pointage : il y a bien 1 télépointage à 10h01 + verif agenda VA : il y avait bien 1 mise en place. Va étant en congès faire le point avec elle +MME TALEB le 14.04 <br />\r\n<br />\r\n9.04: M.ESCOBAR souhaiterait payer 1 femme de ménage à son fils qui vit sur Paris (14 rue du moulin vert 75014 paris - quartier alesia). Dès appel de M&C => contacter le client pour lui expiquer + donner contact M&C paris.<br />\r\n9.04: M.ESCOBAR souhaiterait payer 1 femme de ménage à son fils qui vit sur Paris (14 rue du moulin vert 75014 paris - quartier alesia). Dès appel de M&C => contacter le client pour lui expiquer + donner contact M&C paris.<br />\r\n<br />\r\n14.04.09: Après vérification auprès de VA elle a bien fait la mise en place de MME TALEB ce jour là. Elle a même été coincée ds 1 embouteillage. Appel ce jour cltpour lui en faire part. Il m\'a dit de laisser tomber et qu\'il nous avait envoyé son règlement. <br />\r\nIl a appelé paris atd 1 rpse de leur part','',0,9),(12162,'1',2056,497,4,0,'2009-04-07 12:33:00',0,'Mme CALKA est arrêté pour garder son fils qui a des pblms de cervical (porte 1 minerve) du 7.04 au 10.04.09','',0,9),(12163,'1',2404,0,4,0,'2009-04-07 12:43:00',0,'Msg report prestation du 13 au 14 ','',0,10),(12164,'1',3931,1027,7,0,'2009-04-08 10:30:00',0,'','-2',0,2),(23910,'1',5623,0,3,1,'2010-01-27 11:40:00',0,'Elle à déja fixé rdv avec un concurrent pour une prestation test! Je lui envoi un mail en éspérant que sa prestation test se passe mal.','-2',23909,2),(12166,'1',3242,0,1,0,'2009-04-07 14:12:00',0,'','',0,2),(12167,'1',3242,0,1,1,'2009-04-07 14:13:00',0,'client treès content, salariée efficace et ponctuelle','1',12166,2),(12168,'1',1523,0,1,0,'2009-04-07 14:15:00',0,'','',0,2),(12169,'1',1523,0,1,1,'2009-04-07 14:15:00',0,'Personne de confiance, fiable et bien organisé, travail très vite et bien. Quelques difficultés de lecture','1',12168,2),(12170,'1',2325,0,1,0,'2009-04-07 14:19:00',0,'','',0,2),(12171,'1',2325,0,1,1,'2009-04-07 14:20:00',0,'Pour le moment tout se passe bien, pas besoin de controle nous rappelera en cas de problème','-2',12170,2),(12172,'1',138,0,1,0,'2009-04-07 14:23:00',0,'','',0,2),(12173,'1',138,0,1,1,'2009-04-07 14:23:00',0,'Tout est rentré dans l\'ordre, plus de soucis. Espere que cela continu','1',12172,2),(12174,'1',29,0,1,0,'2009-04-07 14:25:00',0,'','',0,2),(12175,'1',29,0,1,1,'2009-04-07 14:26:00',0,'lente niveau repassage mais travail bien dans l\'ensemble. Ne souhaite pas changer de salariée','0',12174,2),(12176,'1',0,371,4,0,'2009-04-07 14:31:00',0,'inverser justiz et bonnefont<br />\r\n','',0,20),(12177,'1',0,371,4,4,'2009-04-07 14:32:00',0,'','-2',12176,20),(12178,'1',2741,0,1,0,'2009-04-07 14:35:00',0,'','',0,2),(12179,'1',2741,0,1,1,'2009-04-07 14:35:00',0,'travail correct pas de remarques particulieres','1',12178,2),(12180,'1',1554,0,4,0,'2009-04-07 14:54:00',0,'prestation du 13 reportée au 14 avril','',0,10),(12181,'1',4258,0,1,0,'2009-04-07 15:00:00',0,'','',0,19),(12182,'1',4258,0,1,1,'2009-04-07 15:00:00',0,'Pour l\'instant tout se passe bien, n\'hésitera pas à nous rappeler si il ya un problème','1',12181,19),(12183,'0',4340,0,3,4,'2009-05-20 16:40:00',0,'ok pour le rdv est occupé, la contacter lundi pour convenir d\'un rdv mardi après midi de préférence <br />\r\n','-2',12034,20),(12184,'1',845,0,1,0,'2009-04-07 15:17:00',0,'','',0,19),(12185,'0',3806,997,4,0,'2009-04-07 15:22:00',0,'Appel de la cliente m\'informant d\'annulations à venir 24.04 + 8.05 + 15.05+ 20.05+29.05.<br />\r\nLa cliente doit m\'adresser 1 fax pour m\'indiquer ses dispo pour des presta de remplacement.<br />\r\n14.04.09/ rELANCE CLTE<br />\r\n15.04.09: Mail reçu ce jour. La cliente annule 24.04+8.05+15.05+20.05+29.05. <br />\r\nLa clte demande 1 inter le 20.04 ou 21.04 => possibilité de 21.04 matin avec Mme PHILIP<br />\r\n+ mois de MAI 6 OU 7/05 + 13 OU 14/05 + 18 OU 22/05 + 25&27&28 = 2x3h sur les 3 jours proposés par la clte (11.05.09: ne souhaite q\'une seule presta cette sem.).<br />\r\n28.04.09: Mme PHILIP interviendra le 6.05.09 apm<br />\r\n7.05: Mme PHILIP ok pour intervenir le 13&27.05','',0,9),(12187,'0',0,67,4,0,'2009-04-07 15:25:00',0,'ELLE PREND LE 22/05/09 EN CONGES','',0,14),(13400,'0',0,131,4,0,'2009-05-06 16:03:00',0,'Elle prend du 20/07 au 16/08<br />\r\nprévenir ses clients','',0,14),(12189,'0',0,67,4,0,'2009-04-07 15:26:00',0,'ELLE PREND LE 13 JUILLET EN CONGES','',0,14),(16309,'1',4727,0,3,0,'2009-07-16 09:45:00',0,'COLLEGUE DE BENOIT / VEUT 4 HEURES HEBDO / <br />\r\n3.08 appel clte pour lui dire que Mlle JUQUIN peut intervenir le mercredi apm 13h/17 ou 13h30/17h30.<br />\r\nLa clte préfère 13h30 par contre ne pourra pas être là ce jour là. Il faut la rappeler le 6.08 à 14h30 pour convenir d\'1 rdz-vs.<br />\r\n6.08.09: clte ok pour mise en place le 2.09 à 13h.','',0,9),(12191,'1',845,0,1,1,'2009-04-07 15:19:00',0,'Dire à la salariée de faire attention car taches grises sur le mur des toilettes; de vider systématiquement la poubelle de la salle de bain et de nettoyer le dessus. Nettoyer les sols une fois tous les quinzes jrs ou une fois par mois','-2',12184,19),(12192,'0',0,67,4,0,'2009-04-07 15:26:00',0,'ELLE PREND DU 3 AU 23 AOUT EN CONGES','',0,14),(12194,'1',4355,0,9,3,'2009-04-22 18:30:00',0,'entretien courant + tâches (étendre lessive, ranger placards ...) <br />\r\nA côté du métro rangueil. Facile d\'accès.<br />\r\nSeront absent sur prestation, 2H pour commencer passerait sur 3H pour la suite.<br />\r\n','-2',12143,20),(12195,'1',0,763,4,0,'2009-04-07 15:49:00',0,'prend le 16 et le 17 en congés <br />\r\n','',0,20),(12196,'1',3203,0,4,0,'2009-04-07 15:52:00',0,'gomez absente ','',0,20),(12197,'1',3203,0,4,4,'2009-04-07 15:52:00',0,'annule le 16/04','-2',12196,20),(12198,'1',2412,0,4,0,'2009-04-07 15:54:00',0,'absence gomez le 16/04','',0,20),(12199,'1',2412,0,4,4,'2009-04-07 15:54:00',0,'','-2',12198,20),(12200,'1',2835,0,4,0,'2009-04-07 15:59:00',0,'absence 13 et 17/04 gomez ','',0,20),(12201,'1',2835,0,4,4,'2009-04-07 16:00:00',0,'','-2',12200,20),(12202,'1',2835,0,4,1,'2009-04-08 16:00:00',0,'annule ne souhaite pas de remplacement<br />\r\n','-2',12200,20),(12203,'1',4144,0,5,0,'2009-04-07 16:15:00',0,'','',0,2),(12204,'0',4359,0,4,0,'2009-04-07 16:18:00',0,'Clte interessée par 2h tous les 3 sem. Ne sait pas trop son roulement. <br />\r\nsuite à ma visite, ils reprendront contact avec nous pour mettre en place une presta<br />\r\n1.07.09: J\'ai essayé d\'appeler directement le clt : ligne interrompue!!!! Dc pas payée... Relance facture via relance.<br />\r\n20.07: Mess sur Rpdr de la clte ns demandant nos coordonnées bancaires. J\'atd VA pour cela. <br />\r\n','',0,9),(12206,'1',4144,0,5,1,'2009-04-07 16:15:00',0,'Mme Omar n\'est pas assez soigneuse : met les chaises sur la table pour nettoyer le sol => nappe froissée qd elle redescend les chaises et ça ne la gêne pas, a nettoyé les traces sur les portes mais certaines sont encore visibles, traces bleues sur le parquet des chbres posé récemment (ça doit être avec ses tongues !), traces blanches sur le sol de l\'entrée (mme Omar a repassé la serpillère mais les traces sont tjs là !)<br />\r\n<br />\r\nLa cliente demande un changement d\'intervenante pour le 20/04/09','-2',12203,2),(12207,'1',4313,0,1,1,'2009-04-07 16:52:00',0,'décalé la prestation du lundi 13/04 au mardi 14 ou mercredi 15/04 au matin<br />\r\n','-2',11842,20),(12208,'1',0,1108,7,1,'2009-04-07 17:00:06',0,'Vérification des références','-2',0,10),(12209,'1',0,1108,7,1,'2009-04-07 15:00:00',1,'','-2',12208,10),(12210,'1',4313,0,1,1,'2009-04-07 17:07:00',0,'gimenez veut décaler au vendredi AM si possible.<br />\r\nA valider de notre côté on la tient informé<br />\r\n','-2',11842,20),(12211,'1',4313,0,1,4,'2009-04-08 17:07:00',0,'ok décalage mercredi matin sur la base 9H-13H<br />\r\n','-2',11842,20),(12212,'1',4342,0,3,1,'2009-04-08 10:00:00',0,'a déjà trouvé une autre entreprise qui pourra démarrer les prestations cette semaine<br />\r\nElle nous tient au courant si jamais ','-2',12040,20),(12214,'1',0,905,4,4,'2009-04-07 17:57:00',0,'','-2',12213,20),(12215,'1',4323,0,3,4,'2009-04-20 17:49:00',0,'ok validation de 13Hà 16H ce mercredi <br />\r\n','-2',11822,20),(15032,'1',3201,933,5,0,'2009-06-10 19:02:00',0,'Cliente pas satisfaite du travail de mme Omar : aucune prise d\'initiatives, vêtements pliés bizarrement (robe en 4), repasse les vêtements avec collants sur l\'endroit, au niveau du ménage la cliente est obligée de lui dire ce qu\'il y a à faire, ne déplace pas les objets (essuie un cadre mais ne fait pas derrière, ...).<br />\r\n<br />\r\nLa cliente veut absolument reprendre avec mme Boucherrab','',0,2),(12217,'1',4320,0,3,1,'2009-04-08 11:11:00',0,'elle serait Ok pour commencer le 17 avril et pour rencontrer l\'intervenante cette semaine.<br />\r\nA valider on la re contacte<br />\r\n','-2',11816,20),(12218,'1',4311,0,3,3,'2009-04-29 18:30:00',0,'Veut 3H dès que possible <br />\r\nla tenir informé rapidement<br />\r\nveut de l\'enrtetien courant quelqu\'un d\'efficcace et qui sait prendre des initiatives<br />\r\n','-2',11700,20),(12219,'1',4333,0,3,4,'2009-04-09 16:56:00',0,'on a quelqu\'un (iochem) qui peut commencer demain <br />\r\n','-2',11982,20),(12467,'1',4332,1099,7,0,'2009-04-15 09:41:00',0,'','',0,10),(12220,'1',4358,0,4,0,'2009-04-08 09:33:00',0,'Clte ok pour début prestation le 10 avril avec gervais','',0,10),(12221,'1',2341,594,4,0,'2009-04-08 09:44:00',0,'8.04.09: Mail à MME JOUVE car pas de pointage chez la clte (pas de ligne fixe) afin de connaitre son alternance. Car la cliente m\'a informée que MME JOUVE ne devait pas intervenir le 15.04.09 or au niveau informatique c\'est ce que nous avons. J\'atd rpse pour rectifier si besoin<br />\r\n10.04.09: Rectification de l\'alternance suite mail Mme JOUVE ','',0,9),(12223,'0',1616,956,1,0,'2009-04-08 10:21:00',0,'1ère presta : OK','',0,12),(12224,'1',3241,1050,7,0,'2009-04-14 14:00:00',0,'','-2',0,19),(12225,'1',3241,1050,7,6,'2009-04-14 14:00:00',1,'salariée très lente, pas très énergique, brutale avec l\'aspiateur,contourne les objets','-1',12224,19),(12226,'1',3735,0,4,0,'2009-04-08 10:51:00',0,'annule prestation du 10 et 17 (déjà prévenu pour le 10)<br />\r\n','',0,20),(12227,'1',3735,0,4,1,'2009-04-08 10:51:00',0,'','-2',12226,20),(12228,'1',2417,0,4,4,'2009-04-06 10:54:00',0,'','-2',11557,20),(12229,'1',2417,0,4,4,'2009-03-28 10:54:00',0,'','-2',11557,20),(12230,'1',1553,660,4,0,'2009-04-08 11:03:00',0,'presta du 13 avril decalé au mercre mat clt ok prevenu<br />\r\n','',0,10),(12231,'0',3208,1087,1,0,'2009-04-08 11:21:00',0,'1ère presta : OK','',0,12),(12232,'1',4157,1062,4,0,'2009-04-08 11:25:00',0,'CLTE PREVENU POUR ABSENCE DE CUPIT ON DOIT LA RAPPELER DANS LA JOURNEE POUR PRESTA DE DEMAIN 9/04/09','',0,10),(12233,'1',3275,843,4,0,'2009-04-08 11:28:00',0,'PAS DE REMPLCEMENT POUR LUNDI FERIE PRESTA DU 16/09/09 DECALE DE 9H 12H','',0,10),(12234,'1',2595,472,4,0,'2009-04-08 11:32:00',0,'ANNUL PRESTA DU 6 MAI ET 20 MAI FDM PREVENUE<br />\r\n','',0,10),(12236,'0',1904,955,1,0,'2009-04-06 11:57:00',0,'Intervenante KYANGUMBAYI MIEZI oublie de fermer à clé les fenêtres. De ce fait cliente refuse que l\'intervenante travaille qd elle est absente.','',0,12),(12237,'1',3597,0,5,4,'2009-04-09 15:30:00',0,'+ décalage de la prestation au lundi après midi suite réduction disponibilité (rivoire passerait au mardi Après midi)<br />\r\n<br />\r\n<br />\r\n','-2',11661,20),(12238,'1',3780,282,4,0,'2009-04-08 12:02:00',0,'presta du 13/04/09 decalé au 14/04/09 meme horaire clte prevenue ','',0,10),(12239,'1',0,812,7,0,'2009-04-08 12:10:00',0,'remise clés baudriller a gimenez (habite côté à côté => mermoe, amilhau)<br />\r\nOk voir si elle peut passer ou inversement','',0,20),(12240,'1',0,812,7,1,'2009-04-08 12:11:00',0,'absente<br />\r\nretenter début après midi<br />\r\n','-2',12239,20),(12241,'1',0,812,7,1,'2009-04-08 13:30:00',0,'ok elle a pris la n° de téléphone de gimenez et passera lui apporter les clés (à 300m)<br />\r\n','-2',12239,20),(12242,'1',1640,1046,4,0,'2009-04-08 12:13:00',0,'J\'ai fait le point avec la cliente suite au jour férié du 13.04.09. Elle maintien la presta du mercredi jusqu\'à fin avril voir mois de mai.','',0,9),(12243,'1',2501,660,4,0,'2009-04-08 12:16:00',0,'presta du 13/04/09 au 14/04/09 de 9h 12h clt prevenu fdm prevenue','',0,10),(12244,'1',3099,0,1,1,'2009-04-09 12:26:00',0,'aimerait reporter la prestation au 14/04 sinon tout se passe bien avec sabri<br />\r\n','-2',12139,20),(12245,'1',3691,282,4,0,'2009-04-08 12:26:00',0,' clte veut 3 heures de presta au lieu de 2 pour tout le mois d\'avril. doit prevenir la clte<br />\r\n','',0,10),(12246,'1',4033,1050,7,0,'2009-04-27 13:00:00',0,'','-2',0,19),(12247,'1',4033,1050,7,6,'2009-04-27 13:00:00',1,'pss très satisfaite; tjrs obligé de répéter à la salariée de vider les poubelles, mettre un sac,remettre les objets à leur place dans la salle de bain','-1',12246,19),(12248,'1',4033,1050,7,0,'2009-04-29 13:00:00',0,'','-2',0,19),(12249,'1',4033,1050,7,6,'2009-04-29 13:00:00',1,'revoir pliage du linge','-2',12248,19),(12250,'1',4156,1025,4,0,'2009-04-08 12:38:00',0,'mess laisser pour decaler presta du 13/04/09 au 16/04/09 de 9h 13h clt ok','',0,10),(12251,'0',4317,1099,4,0,'2009-04-08 12:43:00',0,'appel sérena pour changement horaire. Ils doivent validé auprès du CLT. ','',0,10),(12252,'1',2506,0,7,0,'2009-04-08 12:47:00',0,'13 avril ferié','',0,20),(12253,'1',2506,0,7,4,'2009-04-08 12:48:00',0,'','-2',12252,20),(12256,'0',2446,619,4,0,'2009-04-08 13:48:00',0,'client prévenu abs de colleaux le 23/04/09 AM','',0,14),(12257,'1',2487,0,4,0,'2009-04-08 13:49:00',0,'Message pour l\'avertir absence de colleaux le 23/04/09 AM<br />\r\nla recontacter semaine prochaine si pas de réponse de sa part.','',0,14),(12259,'1',3755,0,3,1,'2009-04-08 15:00:00',0,'Globalement insatisfaite cheuala lui a clairement précisé qu\'elle n\'avait pas passé l\'aspirateur à l\'étage. <br />\r\nLa prestation a été baclé, les clients sont déçu de cette prestation il manque beaucoup de choses ; pas de carreau de fait ni les poussières, reste des traces ds sdb ...<br />\r\nVraiment juste lui laisse une chance de continuer.<br />\r\n','-2',6483,20),(12260,'1',2506,0,7,4,'2009-04-08 14:16:00',1,'','-2',12252,20),(12261,'1',3420,0,4,0,'2009-04-08 14:17:00',0,'ANNUL PRESTA DU 13 ET 20 AVRIL FDM PREVENUE','',0,10),(12262,'1',2506,0,7,1,'2009-04-09 17:31:00',0,'ok annule la prestation prévu ce lundi <br />\r\n','-2',12252,20),(12263,'1',1084,567,4,0,'2009-04-08 14:35:00',0,'Clt annul le 17/04/09 interv prévenue.','',0,10),(12264,'1',0,733,5,0,'2009-04-08 14:42:00',0,'insatisfaction du client desbiaux sur prestation de ce jour <br />\r\n','',0,20),(12265,'1',0,733,5,1,'2009-04-08 14:00:00',0,'selon elle a fait le maximum qu\'elle devait faire.<br />\r\nManque bcp de choses selon la cliente.<br />\r\nSemaine prochaine est absente ne pourra donc pas effectuer la prestation.','-2',12264,20),(12266,'1',0,733,5,4,'2009-04-09 16:41:00',0,'Est ce possible de décaler la prestation fin de semaine prochaine car sinon la cliente se retrouve sans prestation<br />\r\n','-2',12264,20),(12267,'1',3755,0,3,4,'2009-04-09 17:19:00',0,'','-2',6483,20),(12268,'1',2929,0,7,4,'2009-04-09 15:28:00',0,'','-2',11653,20),(12269,'1',4362,0,9,0,'2009-04-08 15:31:00',0,'2H de prestation par semaine<br />\r\n','',0,20),(12270,'1',4362,0,9,1,'2009-04-08 15:31:00',0,'breif commercial ok<br />\r\ne mail envoyé<br />\r\nrecontacter dans quelques semaines si elle a fait son choix','-2',12269,20),(12271,'1',2313,569,4,0,'2009-04-08 15:45:00',0,'MESS laisser pour decaler la prestation a l\'apres midi le 14/04/09.','',0,10),(12272,'1',4362,0,9,4,'2009-04-20 16:09:00',0,'rdv commercial pris<br />\r\n','-2',12269,20),(12273,'1',3561,359,4,0,'2009-04-08 16:01:00',0,'decale presta du 13/04/09 au 16/04/09 de 8h45 10h45','',0,10),(12274,'0',4074,0,3,4,'2009-04-15 16:01:00',0,'','-2',9714,20),(12275,'1',4320,0,3,4,'2009-04-09 18:00:00',0,'Voir en fonction de : delbert, rivoire et mise au point a ce moment la <br />\r\ndonne les coordonnée intervenant <br />\r\n','-2',11816,20),(12276,'1',0,789,7,1,'2009-04-09 17:23:00',0,'regarde son certificat de reprise et nous tient informé <br />\r\n','-2',10991,20),(12277,'1',3581,0,4,0,'2009-04-08 16:05:00',0,'13 avril ferié ','',0,20),(12278,'1',3581,0,4,1,'2009-04-08 16:10:00',0,'annule la prestation <br />\r\net ajoute 1H en plus sur la prestation du 09/04','-2',12277,20),(12279,'1',0,1030,4,0,'2009-04-08 16:11:00',0,'1h en plus chez pongiluppi<br />\r\n','',0,20),(12280,'1',0,1030,4,1,'2009-04-08 16:11:00',0,'est occupé nous recontacte ','-2',12279,20),(12281,'0',0,1084,4,0,'2009-04-08 16:18:00',0,'faire renouvellement ','',0,14),(12282,'1',2691,534,4,0,'2009-04-08 16:18:00',0,'presta du 13/04/09 decalé au 14/04/09 meme horaire kante prevenue','',0,10),(12284,'1',0,1103,4,0,'2009-04-08 16:20:00',0,'faire renouvellement','',0,14),(12727,'1',2102,131,4,0,'2009-04-20 16:07:00',0,'Bonjour,<br />\r\nFaisant suite à votre courrier, je vous transmets les infos suivantes.<br />\r\n <br />\r\nMes congés pendant lesquels je ne souhaite pas de prestations ménage : du 22-06-2009 au 10-07-2009. Prestations des lundi 22-06, 29-06 et 06-07 suspendues.<br />\r\nReprise des prestations le lundi 13-07-2009.<br />\r\n <br />\r\nPendant les congés de Madame Batard, je ne souhaite pas de remplacement.<br />\r\n <br />\r\nJe prends note que les lundi 03-08 et 10-08 il n\'y aura pas de prestations du fait de votre fermeture.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nMartine Hémon 18 rue des Montgolfières 44120 VERTOU<br />\r\n<br />\r\ntel : 02 51 79 03 03<br />\r\nemail : hemon.martine@neuf.fr<br />\r\nou<br />\r\nm-hemon@hotmail.fr<br />\r\nP-S je vous ai fait le virement de la facture FA4132.<br />\r\n','',0,14),(12286,'1',3029,0,4,0,'2009-04-08 16:23:00',0,'13 avril jour ferié ','',0,20),(12287,'1',3029,0,4,4,'2009-04-08 16:24:00',0,'','-2',12286,20),(12288,'1',3029,0,4,1,'2009-04-09 10:34:00',0,'préfère décaler ou annuler la prestation ?<br />\r\nnon annule la prestation <br />\r\n','-2',12286,20),(12289,'1',2752,0,4,0,'2009-04-08 16:26:00',0,'13 avril ferié','',0,20),(12290,'1',2752,0,4,4,'2009-04-08 16:26:00',0,'','-2',12289,20),(12291,'1',2752,0,4,4,'2009-04-09 17:04:00',0,'','-2',12289,20),(12292,'1',0,1061,4,0,'2009-04-08 16:28:00',0,'previent pour annulation dutreuil + prestation renard mise au point<br />\r\n<br />\r\n','',0,20),(12293,'1',0,1061,4,1,'2009-04-08 16:28:00',0,'actuellement sur la prestation nous contacte vers 17H15','-2',12292,20),(12294,'1',0,1061,4,1,'2009-04-08 17:15:00',0,'préférerait réduire les prestations','-2',12292,20),(13462,'1',4013,475,4,0,'2009-05-07 14:20:00',0,'reprise des prestations à partir du 19/05/09','',0,14),(12296,'1',4244,0,4,0,'2009-04-08 16:36:00',0,'jour ferié 13 avril <br />\r\n','',0,20),(12297,'1',4244,0,4,1,'2009-04-08 16:37:00',0,'annule la prestation du lundi et maintient celle du jeudi.<br />\r\nSinon tout se passe très bien','-2',12296,20),(12298,'1',1297,657,4,0,'2009-04-08 16:37:00',0,'presta du 13/04/09 decale au 14/04/09 au meme horaire irid prevenue<br />\r\n','',0,10),(12300,'1',4265,1066,4,0,'2009-04-08 17:25:00',0,'mess laisser decalé presta du 13/04/09 au mardi 14/04/09 meme horaire <br />\r\nfdm prevenue<br />\r\n','',0,10),(12301,'1',0,371,4,0,'2009-04-08 17:34:00',0,'1h en + chez bernatets<br />\r\n','',0,20),(12302,'1',0,371,4,4,'2009-04-08 17:36:00',0,'','-2',12301,20),(12303,'1',0,905,4,0,'2009-04-08 17:44:00',0,'demande pour le vendredi matin annulé<br />\r\n','',0,20),(12304,'1',0,905,4,1,'2009-04-08 17:45:00',0,'','-2',12303,20),(12305,'1',3811,1018,1,0,'2009-04-08 17:53:00',0,'Globalement contente des prestations,<br />\r\npoint + : elle suit bien les consignes - s\'est habituée aux appareils<br />\r\n<br />\r\npoint - : elle n\'est pas assez rapide, ça se voit qu\'elle débute.<br />\r\nSi la cliente donne des consignes supp par rapport à d\'habitude, salariée à du mal à les faire.','',0,14),(12306,'0',2774,1020,1,0,'2009-04-08 17:55:00',0,'client content des prestations, elle correspond au service qu\'ils attendent,elle est discrète.','',0,14),(12307,'1',4342,0,3,1,'2009-04-28 18:05:00',0,'non est avec quelqu\'un d\'autre<br />\r\n','-2',12040,20),(12308,'0',782,1084,4,0,'2009-04-08 18:12:00',0,'cliente annule le 15/04/09<br />\r\ndecale presta du 22/04 au 21/04 de 9h à 11h','',0,14),(12310,'0',4365,0,4,0,'2009-04-09 08:57:00',0,'Rdz-vs commerciale le 15.04.09 à 18h<br />\r\n16.04.09: cLT A SIGN2 AVEC proDOMIS','',0,9),(12312,'0',4366,0,4,0,'2009-04-09 08:59:00',0,'Rdz-vs commerciale le 9.04.09 à 13h30.<br />\r\nIntéressée par 2h/sem<br />\r\nMise en place le 17.04.09 à 14h','',0,9),(12334,'1',1262,463,5,0,'2009-04-09 14:15:00',0,'','',0,2),(12314,'1',1335,701,4,0,'2009-04-09 09:05:00',0,'8.04.09: Mme GALTEIER m\'a fait part que le clt annulait la presta du 14.04. Or pas d\'info.<br />\r\nMess rpdr clt le 9.04.09 afin de savoir.<br />\r\n10.04.09: Relance clt 2nd mess rpdr<br />\r\n10.04.09: Le clt maintien sa presta','',0,9),(12317,'1',3099,0,1,4,'2009-04-09 10:30:00',0,'non pas de possibilité de report suite mise au point sabri <br />\r\n','-2',12139,20),(12318,'1',0,728,4,0,'2009-04-09 10:25:00',0,'décaler prestation de mme folgueral <br />\r\n','',0,20),(12319,'1',0,728,4,1,'2009-04-09 10:25:00',0,'','-2',12318,20),(12320,'1',3099,0,1,1,'2009-04-09 17:00:00',0,'non pas de possibilité de report car sabri pas dispo','-2',12139,20),(16898,'1',4579,0,4,0,'2009-07-30 13:50:00',0,'30.07: Mail du clt ns faisant part qu\'il souhaiterait qu\'on lui adresse 1 bon de commande pour commencer presta début septembre 09.<br />\r\n+ mess rpdr clt pour info<br />\r\n5.08: BC reçus','',0,9),(17205,'0',3760,1171,5,0,'2009-08-11 11:43:00',0,'Utilise la centrale vapeur sans eau, raye la semelle de la centrale vapeur en passant sur des boutons, traces laissée sur certaines vitres, ne s\'organise pas bien.','',0,10),(12325,'0',0,1109,7,1,'2009-04-09 10:59:45',0,'Vérification des références','-2',0,46),(12326,'0',0,1109,7,1,'2009-04-09 15:00:00',1,'','-2',12325,46),(12327,'1',4253,1108,7,0,'2009-04-09 11:37:00',0,'','',0,10),(12328,'1',4253,1108,7,6,'2009-04-09 09:37:00',0,'CTRL 1ère presta, clt présente. Constat: àl\'air de faire les choses à moitiè. A surveiller et revoir en ctrl.','-2',12327,10),(12417,'0',1587,1015,4,0,'2009-04-14 11:26:00',0,'14.04.09: Suite demande de réduction de son contrat de travail MME BERTHE peut intervenir chez MME VIGNAU le vendredi matin à compter du 17.04.09. Clte ravie','',0,9),(12329,'1',0,1101,4,0,'2009-04-09 12:45:00',0,'n° de téléphone gaignard<br />\r\n <br />\r\n','',0,20),(12330,'1',2031,456,4,0,'2009-04-09 12:48:00',0,'MESS LAISSER POUR FDM MALADE PAS DE PRESTA 10/04/09','',0,10),(12331,'1',2022,472,4,0,'2009-04-09 12:52:00',0,'MESS LAISSER POUR DECALER PRESTA AU 14/04/09 DOIT RAPPELER','',0,10),(12332,'1',0,1101,4,1,'2009-04-09 12:57:00',0,'clé nouel<br />\r\n','-2',12329,20),(12336,'1',1766,855,4,0,'2009-04-09 14:27:00',0,'Nom : Mme LUITOT Sophie<br />\r\nTéléphone : 0688745628<br />\r\nCode postal : 44120<br />\r\nDemande : Bonjour, je souhaite annuler la prestation de Vianneytte PEIGNE le jeudi 16 avril prochain, SVP, chez M. et Mme LUITOT Rémi. Mlle PEIGNE n\'est pas prévenue car je n\'ai pas son numéro de téléphone et j\'ai omis de lui écrire un mot cette semaine<br />\r\n','',0,14),(12338,'0',4370,0,9,0,'2009-04-09 14:28:00',0,'2H semaine<br />\r\n','',0,20),(12339,'0',4370,0,9,1,'2009-04-09 14:28:00',0,'Brief commercial Ok<br />\r\nRdv commercial Ok<br />\r\n','-2',12338,20),(12340,'0',4370,0,9,3,'2009-04-15 10:00:00',0,'SOuhaite partir sur 2H d\'entretien (ménage courant , sols pièce d\'eau, du repassage de tps en tps mais très peu a chaque fois des fois pas du tout) <br />\r\nPar sur 2H et a voir pour passer a 3H si 2H trop juste<br />\r\nLa cliente sera en congés maternité donc quelquefois présente au début. Il y aura remise des clés. Veut démarrer dès que possible. Pour commencer le jeudi ou vendredi après midi <br />\r\n <br />\r\n','-2',12338,20),(12341,'1',4371,0,3,0,'2009-04-09 14:34:00',0,'2H de prestation ','',0,20),(12342,'1',4213,1025,7,0,'2009-04-09 14:40:00',0,'','',0,10),(12343,'1',4213,1025,7,6,'2009-04-09 14:00:00',0,'Suite à mon ctrl. Tjrs le même constat sur la salle de bain, le passage aspi sous le lit, à du mal à écouter et reproduire les conseils donner lors du ctrl; Client présent lors de la presta;','-2',12342,10),(12344,'1',4371,0,3,1,'2009-04-09 14:34:00',0,'brief commercial ok<br />\r\nrdv commercial ok<br />\r\n','-2',12341,20),(12345,'1',4371,0,3,3,'2009-04-17 11:30:00',0,'veulent 2H de prestation<br />\r\nCe ne sera pas régulier (1 fois le mercredi une autre fois le jeudi)<br />\r\nnous leur expliquons que c\'est compliqué de partir sur cette base.<br />\r\nVoit ce que nous pouvons faire et tenons au courant.<br />\r\nAu niveau du ménage veut l\'entretien courant (sdb, cuisine, toilettes et insister sur les sols) au début veut partir sur 3 à 4H pendant 1mois environ<br />\r\n','-2',12341,20),(12346,'1',3597,0,5,1,'2009-04-14 15:32:00',0,'elle est ok pour passer au mercedi AM de 14H à 16H <br />\r\nElle est ok également pour faire un point ensemble sur fin de semaine par rapport aux prestations de Mme Vermoere. <br />\r\nElle l\'a contacté par téléphone pour lui expliquer ses priorités.<br />\r\nOk pris en compte nous verrons jeudi ou vendredi <br />\r\n','-2',11661,20),(12347,'1',2985,0,4,0,'2009-04-09 15:33:00',0,'decaler prestation au jeudi après midi ','',0,20),(12348,'1',2985,0,4,4,'2009-04-09 15:34:00',0,'','-2',12347,20),(12349,'1',2985,0,4,1,'2009-04-14 16:27:00',0,'il est ok pour le décalage de la prestation au jeudi par la suite aimerait le lundi après midi <br />\r\n','-2',12347,20),(12350,'0',3477,577,4,0,'2009-04-09 15:40:00',0,'RICHARD ne peut pas pointer de chez la cliente.','',0,14),(12351,'0',575,0,4,0,'2009-04-09 15:45:00',0,'Demarrage prestations pour l\'agence guilloux demain de 7h à 8h.','',0,14),(12352,'1',1959,472,4,0,'2009-04-09 15:50:00',0,'ok pour decalé presta du 13/04/09 au 14/04/09 meme horaire ','',0,10),(16410,'1',0,994,4,0,'2009-07-20 08:27:00',0,'non pas aujourd\'hui pour passer a l\'agence ','',0,20),(12354,'1',2417,0,4,4,'2009-04-14 16:14:00',0,'','-2',11557,20),(12355,'1',0,733,5,1,'2009-04-10 16:42:00',0,'c\'est bon pour décaler la prestation au jeudi AM <br />\r\n','-2',12264,20),(12356,'1',4333,0,3,1,'2009-04-14 17:49:00',0,'non est occupé pour le moment la recontacter demain matin <br />\r\n','-2',11982,20),(12357,'0',3022,1091,5,0,'2009-04-09 17:08:00',0,'9.04.09: Mme PERERA n\'a pas trouvé facilement l\'adresse du clt + oubli de ma part concernant la remise des cles à Mme PERERA. Dc presta 1h30 au lieu de 2h. J\'ai laissé 1 mess rpdr à la clte afin de savoir si elle souhaitait que MME PERERA récupère cette 1/2h ou non.<br />\r\nVoir avec VA comment gérer mon pblm<br />\r\n10.04.09 mess clte me faisant part qu\'elle n\'était pas satisfaite de la presta de mme peirera. Elle n\'aurait pas nettoyer les sols bas&haut, ni fait la poussière sur les meubles => NE SOUHAITE PAS PAYER CETTE PRESTA. Faire le point avec MME PEIRERA pour savoir ce qu\'il s\'est passé.','',0,9),(12359,'1',2752,0,4,1,'2009-04-10 14:03:00',0,'soumebelle pas dispo pour un remplacement, un autre intervenant ?<br />\r\nnon pas de remplacement ','-2',12289,20),(12360,'1',2929,0,7,1,'2009-04-10 11:41:00',0,'cheuala malade ','-2',11653,20),(12361,'1',3755,0,3,1,'2009-04-16 17:20:00',0,'resilie le dossier ','-2',6483,20),(12362,'1',0,789,7,1,'2009-04-10 17:29:00',0,'c\'est bon pour nous <br />\r\non lui fait parvenir le courrier ce jour <br />\r\n','-2',10991,20),(12363,'0',1438,429,4,0,'2009-04-09 17:39:00',0,'9.04.09 : Mess rpdr clte pour lui proposer presta de remplacement avec MME TOUMI le mercredi matin pdt 3h (15.04+22.04)<br />\r\n10.04.09: SAUVEBOIS ok pour mercredi matin.','',0,9),(12384,'0',1438,429,4,0,'2009-04-10 12:16:00',0,'Ne pas oublier de rendre les cles<br />\r\nVA cles remises','',0,9),(12365,'1',2539,0,4,0,'2009-04-09 17:43:00',0,'annule le 14/04','',0,20),(12366,'1',2539,0,4,1,'2009-04-09 17:43:00',0,'','-2',12365,20),(12367,'0',4245,1084,4,0,'2009-04-09 17:43:00',0,'Client très content de Mme BURGAUD, bon contact, bon travail...','',0,14),(12369,'0',3054,855,4,0,'2009-04-09 18:09:00',0,'SALARIEE N\'ARRIVE PAS A POINTER CHEZ CE CLIENT','',0,14),(12370,'1',1264,0,4,0,'2009-04-10 08:47:00',0,'Mme Jacquemin prévenue lajugie en Cp la semaine de paque ok pas de rempacement le 10/04 à 8h48','',0,10),(12371,'1',2259,0,4,0,'2009-04-10 09:05:00',0,'MSG tel Fixe le 10/04 à 9h05 marche ps pour prévenir lajugie en Cp la semaine de paques pas de rempacement le 10/04 à 9h05','',0,10),(12372,'1',1267,0,4,0,'2009-04-10 09:09:00',0,'Msg tel fixe le 10/04 à 9h 09 LAJUGIE en vacance sem paques pas de remplacement','',0,10),(12373,'1',1266,0,4,0,'2009-04-10 09:14:00',0,'le 10/04 à 9h05 ok lajugie pour vacanc e lajugie pas de remplacement','',0,10),(12374,'1',2810,0,4,0,'2009-04-10 09:20:00',0,'Mr PONT ok pour vacance lajugie sem de paque le 10/04 à 9h 19','',0,10),(12379,'1',4157,0,4,0,'2009-04-10 10:40:00',0,'Msg pour news cupit toujours abste possib remplacement sem prochaine si ca perdure','',0,10),(12380,'1',4374,854,4,0,'2009-04-10 11:01:00',0,'Clt interessée par 2h/sem jeudi ou vendredi => MME NDOUO le jeudi apm.<br />\r\n10.04.09: Mess Rpdr clte pour lui proposer le jeudi entre 12h&14h ou début d\'apm. Mess Rpdr Ndouo également (=>épuration perte horaire).<br />\r\n14.04.09: La clte est ok pour mise en place ce jeudi 16.04. Par contre souhaite 1 presta de 3h au lieu de 2h car sa maman s\'est cassée son poignet => ne peut + faire son repassage. d\'où presta de 3h pdt environs 3 mois. faire le point avec la clte ds 3 mois.<br />\r\n17.04.09: Mme GOUBIER ravie de la presta de Mme NDOUO!!! +Envoie carnet de liaison','',0,9),(12480,'0',3022,0,5,0,'2009-04-15 11:59:00',0,'MME PERREIRA EST ARRIVEE SEULE ET BEAUCOUP DE MAL A TROUVER LE MATERIEL / N A PAS TROUVER L ASPI / ELLE A PU FAIRE LES 2 SDB ET 2 WC SORTIR LE LAVE VAISSELLE NETTOYER LES SOLS EN HAUT / LUI LAISSER UNE SECONDE CHANCE / ON FERA UN POIT QUALITE A L ISSUE DE LA SDE PRESTA / ET ON OFFRE 1 heure sur LA PRESTA du 16.04<br />\r\nje refais un point le 17.04 sur la presta : la cliente est satisfaite ','',0,9),(12382,'1',2929,0,7,4,'2009-04-14 11:42:00',0,'','-2',11653,20),(12383,'1',2112,507,4,0,'2009-04-10 12:10:00',0,'mess laisser pour lundi 13 avril remplacment doit rappeler<br />\r\n','',0,10),(12674,'1',2822,0,5,1,'2009-04-20 11:41:00',0,'Cliente pas satisfaite des presta avec mme Ebo : ne passe pas dans le coins, cliente demande de faire une pièce à fond chaque semaine mais reste poussière, calcaire sur robinet de la cuisine alors qu\'il a été changé récemment.<br />\r\n','-2',12672,2),(12494,'1',1663,888,4,0,'2009-04-15 16:22:00',0,'Salariée nous informe que la cliente a annulé presta du 16/04/09<br />\r\nannulation le mardi 14/04/09 donc moins de 3j avant donc facturation','',0,14),(12387,'1',3685,1055,4,0,'2009-04-10 12:56:00',0,'8.04.09 : MME MAREF m\'a fait part que MME HUET souhaiterait qu\'elle récupère 1h de + vendredi prochain le 17.04 et 2 autres vendredi.<br />\r\n10.04.09: Point cliente qui est ok pour le 17.04.09. Elle doit me rappeler pour me confirmer les autres jours.<br />\r\n16.04.09 :Mme MAREF vient de me faire part que MME HUET lui aurait demandé de récupérer 1/2h le 21.04 + 1h le 24.04 + 1/2h le 28.04 => Mess Rpdr clte pour avoir confirmation','',0,9),(12388,'1',3637,1091,4,0,'2009-04-10 12:59:00',0,'8.04.09 :MME TSAKANIAS me demande que MME PEIRERA puisse intervenir le 10.04 de 14h à 16h et le 15.04 de 14h à 17h. Mme PEREIRA ok <br />\r\n15.04.09: Appel de Mme MADANI-PEREIRA me faisant part que la clte souhaiterait décaler sa presta de demain à vendredi. Mme MADANI-PEREIRA= complète. Mess Rpdr clte pour lui proposer 1 interver avec qlqun d\'autre ou annulation de la presta<br />\r\n15.04.09: Annul prest','',0,9),(12399,'1',0,1101,4,0,'2009-04-10 15:05:00',0,'suspendu prestation chez Mr NOUEL <br />\r\n','',0,20),(12400,'1',4034,0,1,1,'2009-04-10 15:05:00',0,'Pas de problèmes particulières,très contente de mme TAJOUTE.Elle se donne à fond.<br />\r\nLa cliente veut passer au prélèvement automatique lui envoyer doc','1',12398,19),(12390,'1',4042,0,1,1,'2009-04-10 13:45:00',0,'client très satisfait','1',10140,19),(12391,'1',4092,0,9,1,'2009-04-10 13:47:00',0,'Appel ce jour, mesg laissé','-2',9855,19),(12398,'1',4034,0,1,0,'2009-04-10 15:05:00',0,'','',0,19),(12392,'1',0,994,4,0,'2009-04-10 13:54:00',0,'13 ferié joyeux annule, bascans <br />\r\n','',0,20),(12393,'1',4233,0,9,1,'2009-04-10 13:56:00',0,'Appel ce jour, mesg laissé','-2',11282,19),(12394,'1',0,877,4,0,'2009-04-10 14:25:00',0,'4h de prestation le jeudi après midi ','',0,20),(12395,'1',2795,0,1,0,'2009-04-10 14:57:00',0,'Appel ce jour, cliente contente aucun problème, salariée très charmante.','',0,19),(12402,'0',4366,1091,4,0,'2009-04-10 15:42:00',0,'Appeler MME PERIERA dès confirmation de la cliente pour inter le 17.04.09<br />\r\nVu avec VA et Mme MADAMNI-PEREIRA le 14.04.09<br />\r\n20.04.09: Clte satisfaite du travail de Mme PEREIRA','',0,9),(12404,'0',4253,1108,4,0,'2009-04-10 16:19:00',0,'annul presta du 14 et du 17 avril fdm prevenue<br />\r\n','',0,10),(12405,'0',3014,863,4,0,'2009-04-10 16:40:00',0,'Presta du 10.04 reportée au 11.04 suite absce Mme LULUVAMU','',0,9),(12493,'1',2069,0,4,0,'2009-04-15 15:59:00',0,'msg le 15 à 15h 58 pour fourcade jeudi 16 de 9h à 16 h','',0,10),(12443,'1',2340,1097,7,0,'2009-04-14 16:05:00',0,'point qualité effectué ce jour : client très satisfait de la presta / je l\'informe du point qualité au domicile le jeudi 16.04','',0,9),(12409,'1',2406,0,4,0,'2009-04-14 09:01:00',0,'presta du jeudi 16 annulee','',0,10),(12410,'0',1670,212,4,0,'2009-04-14 09:41:00',0,'Laisser msg interv pour annul presta du 15/04/09.(le 14/04/09) ','',0,10),(12411,'1',4157,0,4,0,'2009-04-14 10:18:00',0,'appel le 14/ avril Msg pour news cupit toujours abste possib remplacement cette sem en attendant remplacement définitif cupit','',0,10),(12412,'0',2272,339,4,0,'2009-04-14 10:30:00',0,'6.04.089: Appel du client me faisant part d\'une erreur de facturatiion. Mme ABBA aurait fait 1/2 heure de moins le 4.03.09.<br />\r\n14.04.09: Après vérif. MME ABBA a bien fait 1/2h de moins et ne ns en avez pas fait part.<br />\r\nJ\'ai fait 1 avoir + 1 nouvelle facture que je lui envoie ce jour','',0,9),(12415,'1',1325,0,5,0,'2009-04-14 10:53:00',0,'','',0,2),(12416,'1',1325,857,5,1,'2009-04-10 11:00:00',0,'Pas contente de la prestaion, a trouvé des traces d\'huile sur le sol de la salle de bain (son mari à faillit se casser la jambe), les poubelles pas jetées sont restées sur les escaliers et mme Coulibaly a oublié une tresse dans l\'appartement. Veut changer avec mme MOREIRA','-1',12415,2),(12466,'1',2753,0,4,0,'2009-04-15 09:08:00',0,'annulation du 21 et 24 avril','',0,10),(12418,'1',0,1110,7,1,'2009-04-14 11:49:31',0,'Vérification des références','-2',0,14),(13164,'1',4048,1041,4,0,'2009-04-30 12:24:00',0,'30.4.09: MmE ZINE me fait part que la clte se ferait opérer le 15.05.09 et qu\'elle souhaiterait que Mme ZINE intervienne ttes les semaines le tps de son rétablissement.<br />\r\n07.05.09: J\'ai appelé la clte qui m\'a informé que son intervention est reporté au 20.05.09. Il se peut qu\'elle aille en maison de repos après son opération et envisage à son retour de prendre Mlle ZINE 1x/sem . faire le point avec elle vers le 22.05.09<br />\r\n15.05.09 : Appel de la clte ns informant interruption des presta pdt son hospitalisation. Interruption à compter du 20.05. reprise??<br />\r\n04.06.09: La clte est tjrs en centre de repos. Elle ne sait pas encore quand elle rentrera chez elle. Elle ns rappeler. Elle a droit à un reprise ne charge avec sa mutuelle MUTUELLE PTT de Mtp N° 0 820 840 860. Dautre part, nous payra dès retour chez elle, car personne lui apporte son courrier','',0,9),(12420,'1',4318,1099,7,0,'2009-04-14 12:01:00',0,'','',0,10),(12421,'1',4318,1099,7,6,'2009-04-09 11:00:00',0,'Suite à mon Ctrl pas de souci apparent.','-2',12420,10),(12422,'1',4318,1099,7,4,'2009-04-14 12:02:00',0,'Pour faire point suite à mon ctrl.','-2',12420,10),(12424,'1',2676,1084,4,0,'2009-04-14 13:36:00',0,'Prestation satisfaisante, mais salariée pas assez rapide','',0,14),(12425,'1',1026,0,4,0,'2009-04-14 13:45:00',0,'décalage des heures de prestation demain AM <br />\r\n','',0,20),(12426,'1',1026,0,4,4,'2009-04-14 13:45:00',0,'','-2',12425,20),(12428,'1',15,0,1,0,'2009-04-14 13:53:00',0,'','',0,2),(12429,'1',15,0,1,1,'2009-04-14 13:53:00',0,'appel ce jour, mesg laissé','-2',12428,2),(12430,'1',207,0,1,0,'2009-04-14 14:22:00',0,'','',0,2),(12431,'1',207,0,1,1,'2009-04-14 14:22:00',0,'Appel ce jour, mesg laissé','-2',12430,2),(12432,'1',1330,0,1,0,'2009-04-14 14:26:00',0,'','',0,2),(12433,'1',1330,0,1,1,'2009-04-14 14:26:00',0,'Appel ce jour, message laissé','-2',12432,2),(12434,'1',4379,0,3,0,'2009-04-14 15:05:00',0,'prestation ponctuelle <br />\r\n','',0,20),(12435,'1',4379,0,3,4,'2009-04-14 15:05:00',0,'','-2',12434,20),(12577,'1',4379,0,3,4,'2009-04-20 15:06:00',0,'','-2',12434,20),(12439,'0',2315,650,7,0,'2009-04-03 09:00:00',0,'','-2',0,31),(12557,'1',2340,0,7,0,'2009-04-16 15:14:00',0,'PQ AU DOMICILE DU CLIENT EFFECTUE CE JOUR ASSEZ SATISFAISANT / POINT NEGATIF : ASPIRATEUR MAL PASSE','',0,9),(12445,'0',0,1111,7,1,'2009-04-14 16:09:58',0,'Vérification des références','-2',0,47),(12446,'0',0,1111,7,1,'2009-04-14 15:00:00',1,'','-2',12445,47),(12448,'0',0,1112,7,1,'2009-04-14 15:00:00',1,'','-2',12447,47),(12449,'1',2417,0,4,1,'2009-04-15 10:00:00',0,'OK elle nous fait partir le règlement dès aujourd\'hui elle s\'excuse elle comprend si on suspend les prestations','-2',11557,20),(12450,'0',0,1113,7,1,'2009-04-14 16:15:49',0,'Vérification des références','-2',0,47),(12451,'0',0,1113,7,1,'2009-04-14 15:00:00',1,'','-2',12450,47),(13419,'1',841,534,4,0,'2009-05-07 09:15:00',0,'mess laisser clt le 7 mai pour arret maladie de fdm.','',0,10),(12453,'0',0,1114,7,1,'2009-04-14 16:20:10',0,'Vérification des références','-2',0,47),(12454,'0',0,1114,7,1,'2009-04-14 15:00:00',1,'','-2',12453,47),(12455,'0',0,1115,7,1,'2009-04-14 16:21:39',0,'Vérification des références','-2',0,47),(12457,'1',2985,0,4,1,'2009-04-17 16:33:00',0,'ok c\'est bon pour le mardi <br />\r\n','-2',12347,20),(12458,'1',2043,1020,4,0,'2009-04-14 16:45:00',0,'Cliente a vu directement avec salariée pour décaler presta du 1 et 8/05/09 au 4 et 11 mai de 13h30 à 15h30.<br />\r\nCliente annule le 29/05/09.<br />\r\n<br />\r\nCliente contente des prestations, bon relationnel, RAS','',0,14),(12459,'1',3973,0,3,4,'2009-04-20 14:50:00',0,'','-2',8868,20),(12460,'1',4182,0,3,4,'2009-04-16 16:40:00',0,'','-2',10652,20),(12461,'0',2305,441,4,0,'2009-04-14 17:13:00',0,'Bonjour Mr Olivier LARDIERE<br />\r\n<br />\r\nJe vous informe que LUNDI 13/04/009 je serais en congés et que par conséquent le RDV avec Mme Sandrine DANIEL est annulé. <br />\r\n<br />\r\nEt que d’autre part je souhaite repasser à un <br />\r\nForfait de 2H par SEMAINE pour des raisons budgétaires<br />\r\nà partir du LUNDI 20 AVRIL 2009.<br />\r\n<br />\r\nMerci de prévenir Mme DANIEL que sa prestation <br />\r\nSera donc planifiée désormais tous les LUNDIS de 9H30 à 11H30.<br />\r\n<br />\r\nEn vous en remerciant d’avance ; <br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nMarie-Rose TRUMET<br />\r\n','',0,14),(12462,'1',3597,0,5,1,'2009-04-20 15:15:00',0,'trouve que vermoere est tout de même très rapide et elle doute que celle-ci aille dans la profondeur sur la prestation.<br />\r\nMauvaise volonté? Elle fait le point de son côté et nous recontacte des que possible.<br />\r\n','-2',11661,20),(12463,'1',4333,0,3,4,'2009-04-15 13:06:00',0,'','-2',11982,20),(12473,'1',4347,0,4,0,'2009-04-15 11:42:00',0,'remplacement du 13.04 le 17.04 avec mme taleb','',0,9),(12470,'1',4105,0,7,0,'2009-04-15 11:32:00',0,'toujours pas reçu la facture<br />\r\n','',0,20),(12471,'1',4105,0,7,1,'2009-04-15 11:32:00',0,'donne le montant et réedite celle-ci <br />\r\n','-2',12470,20),(12472,'0',4370,0,9,4,'2009-04-17 17:30:00',0,'','-2',12338,20),(12477,'0',1607,0,4,0,'2009-04-15 11:49:00',0,'message répondeur pour informer que mme azzouzi a rdv pour son nouvel appart jeudi et ne pas assurer la presta comme d\'hab ; elle propose dy aller jeudi à 11h ou vendredi matin. voir si le client a rappelé et prévenir azzouzi ; penser à la marquer absente <br />\r\n15.04.09: Clt ok pour le vendredi 17.04 de 9h à 11h + annula presta du 30.04.09','',0,9),(12479,'1',2715,0,4,0,'2009-04-15 11:51:00',0,'Annulation prestation du 27 mai et 17 juin','',0,10),(12481,'0',4307,0,3,1,'2009-05-11 14:46:00',0,'non le recontacter en octobre<br />\r\n','-2',11690,20),(12487,'1',1228,220,4,0,'2009-04-15 14:11:00',0,'15.04.09: Mme TARDIF m\'avait appelée vendredi dernier pour avoir 1 presta avec 1 remplaçante (CP de Mme SAMPER).<br />\r\nLa presta aura lieu le 16.04.09 de 14hà 16h avec MME LAURENT.<br />\r\nMess Rpdr clte pour lui en faire part + savoir si elle veut d\'autres presta les deux autres sem. <br />\r\n15.04.09: Clte confirme qu\'elle souahite 1 presta chaque semaine. ','',0,9),(12526,'1',4025,482,4,0,'2009-04-16 10:57:00',0,'16.04.09: Mme TALEB ok pour nouveau clt','',0,9),(12489,'1',2798,339,4,0,'2009-04-15 14:41:00',0,'15.04.09: Mme ABBA vient de m\'informer que la sema dernière elle avait que 3h30 au lieu de 4h chez les duchênes. J\'ai voulu vérifier mais pas de poinage! Donc rectif clt','',0,9),(12511,'0',4295,1024,7,0,'2009-04-16 10:30:00',0,'','-2',0,21),(12492,'1',1757,0,4,0,'2009-04-15 15:49:00',0,'annulation - de 72h avant ne sera pas facturé pour cette fois en compensation des désagréments causés','',0,10),(12495,'0',0,619,4,0,'2009-04-15 16:24:00',0,'a ce jour il ne lui reste en dispo que le lundi am<br />\r\nà partir de 13h30 ','',0,14),(12499,'0',3022,1091,7,0,'2009-04-15 16:49:00',0,'Point qualité clte le 16.04.09 suite pblm presta :<br />\r\nglobalement satisfaisant mais effort à faire au niveau de l\'aspirateur : ne pousse pas assez les meubles ni n\'avait tiré le canapé','',0,9),(12503,'1',4242,1080,7,0,'2009-04-15 16:55:00',0,'Point qualité 23.04.09 : travail satisfaisant et organisé ; le client a un aspirateur de type canne sans tuyaux difficile d\'utilisation et qui ne permet pas d\'aspirer correctement les coins','',0,9),(12505,'1',0,733,4,0,'2009-04-15 16:56:00',0,'soriano de 13h30 a 16h30 ','',0,20),(12506,'1',0,733,4,4,'2009-04-15 16:57:00',0,'','-2',12505,20),(12507,'1',0,733,4,1,'2009-04-16 16:00:00',0,'non maintenu comme d\'habitude','-2',12505,20),(12508,'1',4390,0,3,0,'2009-04-15 17:09:00',0,'2h prestation semaine','',0,20),(12513,'0',4310,1089,7,0,'2009-04-16 12:00:00',0,'','-2',0,21),(12514,'0',4310,1089,7,6,'2009-04-16 12:00:00',0,'15/04/09 : cliente mme lancry prévenue BV','-2',12513,21),(12515,'1',1554,0,4,0,'2009-04-15 17:34:00',0,' Msg le 15 à 17h 33presta du lundi 20 reporté au jeudi 23 avril pour cp gillet','',0,10),(13163,'1',4472,0,9,0,'2009-04-30 12:17:00',0,'','',0,2),(12601,'1',2234,359,4,0,'2009-04-17 11:49:00',0,'clt ok pour decaler presta du 30 avril et 7 mai de 14h à 16h<br />\r\n','',0,10),(12600,'1',3332,995,4,0,'2009-04-17 11:46:00',0,'mess laisser clte pour decaler presta du 1 et 8 mai au 30avril et 7 MAI de 12h à 15h. doit rappeler','',0,10),(12565,'1',4182,0,3,1,'2009-04-17 16:40:00',0,'tout est bon penser aux 2 H offertes de prestation pour gimenez ','-2',10652,20),(14801,'1',0,1116,7,0,'2009-06-07 20:00:00',0,'','',0,2),(12534,'1',1228,220,4,0,'2009-04-16 11:57:00',0,'16.04.09: Appel de Mme LAURENT qui serait malade et qui ne pourrait pas aller travailler aujourd\'hui & demain. Je lui ai dit que nous devions avoir 1 AM de son médecin vu que c\'est le seul à être habitabilité à effectuer 1 arrêt.<br />\r\n16.04.09: Mess Rpdr Mme LAURENT pour AM + clés. Je lui ai aussi envoyé 1 mail à ce sujet.<br />\r\n16.04.09: J\'ai informée la clte que ce fut Mme NAVET etnon pas Mme LAURENT','',0,9),(12535,'1',2021,0,4,0,'2009-04-16 11:58:00',0,'prob comprehension avec bernardini (matin/aprèm) annule presta ce jour','',0,20),(13932,'0',0,220,4,0,'2009-05-18 13:38:00',0,'18.05.09: Mess Rpdr Mme LAURENT pour informer presta de remplacement BOUJU=>PERRIER demain à 14h30. ','',0,9),(12537,'0',2620,220,4,0,'2009-04-16 12:10:00',0,'16.04.09/ Mess Rpdr cte pour lui informer que Mme LAURENT = malade. Je lui ai proposé 1 presta de remplacement le 17.04 de 8h30 à 10h30 avec Mme NAVET; j4ATD RPSE<br />\r\n17.04.09: Clte ok pour presta de remplacement le 27.04.09','',0,9),(12539,'1',4398,0,3,0,'2009-04-16 12:18:00',0,'','',0,19),(12540,'1',4398,0,3,1,'2009-04-16 12:18:00',0,'Il à pris contact avec d\'autres société, à celui qui lui trouve quelqu\'un au plus vite.','-2',12539,19),(12541,'1',4270,1014,1,0,'2009-04-20 13:30:00',0,'','',0,2),(12542,'1',4270,1014,1,6,'2009-04-20 13:30:00',1,'Controle ce jour, client mécontent. Salariée ne suit pas les consignes du carnet de liaison et problèmes de finition','-1',12541,2),(12543,'1',3751,853,4,0,'2009-04-16 12:53:00',0,'clt annul presta du 20 avril fdm prevenue','',0,10),(12544,'1',1950,864,4,0,'2009-04-16 12:54:00',0,'clt annul presta du 23 avril fdm prevenue','',0,10),(12545,'1',3649,0,7,1,'2009-04-16 12:54:00',0,'','-2',11974,20),(12546,'1',4399,0,3,0,'2009-04-16 13:00:00',0,'2H par semaine<br />\r\n','',0,20),(12547,'1',4399,0,3,1,'2009-04-16 13:04:00',0,'brief commercial Ok <br />\r\nReflechi avec son conjoint et nous recontacte quand aura fait son choix<br />\r\n','-2',12546,20),(12548,'1',4399,0,3,1,'2009-04-28 17:32:00',0,'OK pour rdv commercial pris<br />\r\n','-2',12546,20),(12549,'1',4333,0,3,4,'2009-04-20 14:30:00',0,'','-2',11982,20),(12550,'1',696,112,4,0,'2009-04-16 13:32:00',0,'clt annul presta du 27 avril et 11 mai. fdm prevenue','',0,10),(13361,'0',928,156,5,0,'2009-05-05 17:29:00',0,'message repondeur l\'informant que son dossier a bien été enregistré auprès de la cie d\'assurance : relancer le cabinet louvet si dossier toujours pas classé<br />\r\n5.06.09: Relance compagnie d\'assurance. Dossier transmis à autre Sté. Le cabinet louvet doit les relancer? MAIS LES COMPAGNIES ONT BCP DE RETARD DS TRAITEMENTS DE DOSSIER.<br />\r\n7.07.09: Relance Sté ASSURANCE. Dossier tjrs en cour de traitement. Mme DELPECH va relancer la Sté a qui le dossier a été transmis.','',0,9),(12553,'1',2009,0,4,1,'2009-04-29 14:01:00',0,'demarrage iochem<br />\r\nok satisfaite <br />\r\n','1',11804,20),(12554,'0',4195,352,4,0,'2009-04-16 14:43:00',0,'16.04.09 : Appel ce jour clt pour lui demander si l\'on peut permuter son jour d\'intervention au mardi matin.; Clt ok car c\'est ce qu\'il souhaitait au départ mais le matin uniquement<br />\r\n+ demande de prélèvement auto','',0,9),(12555,'1',3654,352,4,0,'2009-04-16 14:49:00',0,'16.04.09 : Mess Rpdr clt afin de savoir si Mlle AKEVA peut intervenir le mardi apm au lieu du mardi matin <br />\r\n17.04.09: Clt ok 13h/15h','',0,9),(12591,'1',3283,0,1,0,'2009-04-17 11:08:00',0,'','',0,2),(12592,'1',3283,0,1,4,'2009-04-17 11:09:00',0,'Msg laissé sur port cliente pour connaitre le motif de son arrêt','-2',12591,2),(12558,'1',2448,0,7,0,'2009-04-16 15:20:00',0,'Annulation des prestations pour les deux prochaines semaines, nous recontacte pour fixer démarrage des prestations.','',0,20),(12559,'1',2448,905,4,0,'2009-04-16 15:23:00',0,'annulation des prestations pour deux semaines','',0,20),(12560,'1',0,905,4,0,'2009-04-16 15:24:00',0,'gauthier semaine prochaine<br />\r\n','',0,20),(12561,'0',3387,0,4,0,'2009-04-16 15:27:00',0,'Suite sinistre (Mme Sor le 15 Janvier 09) 1 prest offerte : le 5 Mars ','',0,21),(12562,'1',4396,469,4,0,'2009-04-16 15:42:00',0,'Clt souhaite 1 inter de 3h 1x/sem. le vednredi matin de 9h à 12h.<br />\r\nMise eN place le 21.04.09 à 9h avec VA<br />\r\n20.04.09 : Pas de nouvelles de Mme DIFAI. Appel ce jour à SERENA pour leur expliquer notre soucis.<br />\r\nIntervention reporté au mercredi 22.04.09<br />\r\n28.04.09: Point qualité clte : Trés contente des prestations de Mme DIFAI. je lui ai confirmer qu\'elle aurait tjrs la meêm pers. Clt très content.<br />\r\nJ\'ai eu le mari de Mme DIFAI qui m\'a dit qu\'elle aussi était contente. Mais l\'appeler qd m^me pour fair el point directement avec elle.<br />\r\n29.04.09: Mme DIFAI contente de ses nouveaux clts. Pers très agréable','',0,9),(12564,'1',2025,1097,4,0,'2009-04-16 16:03:00',0,'16.04.09 : Suite CP de MME SAMPER MME MAHOT souhaite 1 inter la sem du 20.04 + la suivante car 1er/05 = jour férié.<br />\r\nMme TOUMI interviendra le 23.04 + 30.04 de 9h à 11h.<br />\r\nClte souhaiterait avoir 1 presta sem. du 8 mai voir Mme SAMPER si elle aurait 1 créneau horaire','',0,9),(12566,'1',2012,0,4,1,'2009-04-17 17:04:00',0,'c\'est bon pour mercredi après midi et sabri est ok également <br />\r\n','-2',12118,20),(12567,'1',4320,0,3,1,'2009-04-20 11:06:00',0,'non pas bon du tout <br />\r\nl\'intervenante n\'a pas fait la moitié des choses qu\'elle devait faire. Elle a fait un ménage rapide qui ne correspondait pas du tout aux attentes de la cliente.<br />\r\nNous comprenons pas ce qui s\'est passé et faisons le point avec notre intervenante. Nous la tenons au courant pour un changement d\'intervenante.<br />\r\nOk pris en compte<br />\r\n<br />\r\n','-2',11816,20),(12615,'1',3755,0,4,0,'2009-04-17 12:47:00',0,'Clés ','',0,20),(12572,'1',2215,494,4,0,'2009-04-16 17:21:00',0,'mess laisser clt pour decaler presta du 1er et 8 mai. doit rappeler pour confirmer','',0,10),(12573,'0',2971,1075,1,0,'2009-04-16 17:24:00',0,'16.04.09: Envoie autorisation de prélèvement suite demande de la clte','',0,9),(13397,'1',2739,0,1,0,'2009-05-06 15:38:00',0,'la cliente dorénavant paiera par cesu','',0,9),(13691,'1',0,818,7,1,'2009-05-13 16:13:00',0,'izak abs trois jours','-2',13559,20),(15243,'0',0,1170,7,1,'2009-06-16 15:00:00',1,'','-2',15242,23),(13396,'1',4118,282,4,0,'2009-05-06 15:34:00',0,'mess laisser au clt pour impossibilité de remplacment pour le 8 mai ','',0,10),(12586,'1',2914,0,5,0,'2009-04-17 09:31:00',0,'','',0,47),(12587,'1',2914,0,5,5,'2009-04-17 09:31:00',0,'client content mais juste quelques petites remarques à tenir en compte. <br />\r\nNettoyage de la vitine 1 fois/mois aussi faire attention au bas de la vitrine coté extérieur.<br />\r\nPenser aux tours et poignées de portes des 2 cotés','-2',12586,47),(12589,'1',4381,0,5,0,'2009-04-17 10:32:00',0,'','',0,47),(12590,'1',4381,0,5,5,'2009-04-17 10:34:00',0,'Client pas tout à fait content de mme MIOLAN prévoir un changement si possible.','-2',12589,47),(12594,'0',4406,1075,4,0,'2009-04-17 11:22:00',0,'Mise en place le 21.04.09 à 14h15. Mail Navet ok<br />\r\nClt prend 1 mois 3h 1x/sem puis tous les 15 jours','',0,9),(12596,'1',2311,591,4,0,'2009-04-17 11:23:00',0,'ne sait pas encore si ils seront la le 30 avril et 7 mai. nous rappellerons pour nous prevenir<br />\r\n ','',0,10),(12597,'1',1170,567,4,0,'2009-04-17 11:26:00',0,'mess laisser clt pour decalé presta du 1 et 8 mai au mercredi 29 et 6 mai pour plus d\'heure. doit rappeler<br />\r\n','',0,10),(12598,'0',4253,1108,4,0,'2009-04-17 11:31:00',0,'clt ok pour decalé presta du 1 mai au 27/04 mais rappellera pour decalé la presta du 8 mai. <br />\r\nPRESTA DU 1ER MODIFIEE DS SOFT ET PRESTA DU 8 MAI SUPPRIMER','',0,10),(12599,'0',1074,212,4,0,'2009-04-17 11:40:00',0,'clt ne veut pas decaler les presta du 1 et 8 mai<br />\r\nPRESTA SUPPRIMEE DS SOFT<br />\r\n','',0,10),(12602,'0',0,1117,7,1,'2009-04-17 11:54:29',0,'Vérification des références','-2',0,47),(12603,'0',0,1117,7,1,'2009-04-17 15:00:00',1,'','-2',12602,47),(12604,'1',2114,660,4,0,'2009-04-17 11:56:00',0,'annul presta du 24 avril. ne veut pas de remplacement pour le 1 er mai mais ok pour remplecment du 8 mai le 6 mai de 9h 12h<br />\r\nPRESTA SUPP ET MODIFIEE DS SOFT <br />\r\nFDM PREVENUE ','',0,10),(12605,'1',4329,657,4,0,'2009-04-17 12:00:00',0,'clt ne veut pas remplacer presta du 1 er mai mais veut remplacement le 4 mai de 9h 11h30 <br />\r\nPRESTA RECTIFIEE DS SOFT<br />\r\nfdm prevenue<br />\r\n','',0,10),(12607,'0',4332,1099,4,0,'2009-04-17 12:14:00',0,'mess laisser clt pour decaler presta le 30 avril et le 7 mai de 13h à 16h','',0,10),(12608,'1',4358,1099,4,0,'2009-04-17 12:17:00',0,'clt ok pour decaler presta au 29/04 et au 6/05 e 12h30 15h30<br />\r\nPRESTA MODIFIEE DS SOFT','',0,10),(12609,'1',1278,112,4,0,'2009-04-17 12:23:00',0,'Mme NEVES doit rappeler pour nous dire si possible de mettre presta les mercredi de 9 à 11h chez kreis pour les jours ferié le 29/04 et le 6/5','',0,10),(12610,'1',3381,842,4,0,'2009-04-17 12:31:00',0,'clt intéressé mais doit rappeler pour remplacement pour les mercredi 29 avril et 6/05 de 15h30 à 17h30 ','',0,10),(12784,'1',0,877,4,0,'2009-04-21 13:24:00',0,'ok pour vendredi de 13h30 à 16H pour la formation','',0,20),(12614,'0',3817,1065,4,0,'2009-04-17 12:38:00',0,'mess laisser au clt pour decaler presta au 28/09 et au 05/05 de 14h 17h doit rappeler pour confirmer','',0,10),(12617,'1',3770,494,4,0,'2009-04-17 13:50:00',0,'annul presta du 22 avril fdm prevenue<br />\r\n','',0,10),(12618,'1',2500,660,4,0,'2009-04-17 13:53:00',0,'mess laisser clte pour decaler presta du 1er et 8 mai au 27/04 et au 4/05 de 11h 13h doit rappeler<br />\r\n','',0,10),(12619,'0',2788,0,4,0,'2009-04-17 14:02:00',0,'derniére presta le 6 mai aprés fin du contrat','',0,10),(12620,'1',3976,1025,4,0,'2009-04-17 14:23:00',0,'clt annul presta du 24/04 fdm prevenue','',0,10),(12621,'1',4408,0,9,0,'2009-04-17 14:45:00',0,'2 à 3H','',0,20),(12622,'1',4408,0,9,1,'2009-04-17 14:45:00',0,'bief commercialok<br />\r\nreprogrammer appel lundi midi pour prise de rdv.<br />\r\nEntretien courant plutôt axé sur 3H pour 100 m². <br />\r\n','-2',12621,20),(12623,'1',4408,0,9,1,'2009-04-20 13:30:00',0,'Ok rdv commercial pris<br />\r\n','-2',12621,20),(12624,'0',2407,915,4,0,'2009-04-17 15:29:00',0,'clte annul le vendredi 22 mai week end de lascension. et ne veut pas de remplacement pour le 1 er et 8 mai si elle change d\'avis elle nous rappel et<br />\r\n presta supprimer dans le soft<br />\r\n','',0,10),(12672,'1',2822,15,5,0,'2009-04-20 11:40:00',0,'','',0,2),(12673,'1',4313,0,4,0,'2009-04-20 11:42:00',0,'non ne peut pas décaler aujourd\'hui <br />\r\n','',0,20),(12662,'1',4413,0,3,1,'2009-04-20 10:52:00',0,'brief commercial Ok<br />\r\nPas de prise de rdv pour le moment<br />\r\nsecteur eloigné personne pour le moment <br />\r\nelle a pris note de nos coordonnées recontacte si besoin <br />\r\n','-2',12659,20),(12625,'1',2718,678,4,0,'2009-04-17 15:43:00',0,'doit nous rappeler pour confirmer les presta du 29/04 et du 6/05 de 13h 30 à 16h30. ','',0,10),(12626,'1',2603,678,4,0,'2009-04-17 15:48:00',0,'clt ok pour decaler presta au 28/04 et 05/05 de 8h30 11h30. presta rectifiée dans soft<br />\r\n','',0,10),(12627,'1',4157,0,4,0,'2009-04-17 15:50:00',0,'Appel le 17 avril pour vacance sem du 20 veut presta merc 29 son mari est présent.<br />\r\nVeut d\'abor rencontrer interv definitive ','',0,10),(12628,'1',4157,0,4,1,'2009-04-27 10:00:00',1,'proposer remplacement pour merc mari sera présent','0',12627,10),(12629,'1',3848,0,4,0,'2009-04-17 16:25:00',0,'gaignard arrête <br />\r\n','',0,20),(12630,'1',3848,0,4,4,'2009-04-17 16:25:00',0,'','-2',12629,20),(12631,'1',3848,0,4,1,'2009-04-20 12:01:00',0,'est occupé la contacter dans 2mn <br />\r\n','-2',12629,20),(12632,'1',2713,233,4,0,'2009-04-17 16:25:00',0,'clt annul 24/04 1/05 et 8/05 pas de presta fdm prevenue','',0,10),(12633,'1',4105,0,4,0,'2009-04-17 16:29:00',0,'gaignard arrête','',0,20),(12634,'1',4105,0,4,4,'2009-04-17 16:29:00',0,'chèque ','-2',12633,20),(12635,'1',4105,0,4,1,'2009-04-20 16:32:00',0,'ok pour reprise des prestations a partir de ce jour<br />\r\n','-2',12633,20),(12636,'1',1026,0,4,0,'2009-04-17 16:36:00',0,'annule certaine prestation <br />\r\n','',0,20),(12637,'1',1026,0,4,1,'2009-04-17 16:36:00',0,'annule le 20 et 27 mai<br />\r\nok avertir brousset <br />\r\n','-2',12636,20),(12638,'1',2537,660,4,0,'2009-04-17 16:46:00',0,'presta du 29/04 decalé au matin de 9h 12h clt ok','',0,10),(12639,'1',2184,1008,4,0,'2009-04-17 16:57:00',0,'mess laisser au clt pour prevenir que Mme lafarge vient chez lui de 9h12h le mardi 21 avril<br />\r\n','',0,10),(12640,'1',3995,453,4,0,'2009-04-17 17:00:00',0,'mess laisser pour absence fdm du 17/04/09<br />\r\n','',0,10),(12641,'0',4370,0,9,4,'2009-04-21 17:30:00',0,'gimenez jeudi matin ou choulet <br />\r\n<br />\r\n','-2',12338,20),(12642,'1',0,905,4,1,'2009-04-17 17:32:00',0,'ok prevenu <br />\r\n','-2',12559,20),(12643,'1',0,905,4,4,'2009-04-17 17:32:00',0,'','-2',12560,20),(12644,'1',0,905,4,1,'2009-04-20 17:32:00',0,'ok prévenu ','-2',12560,20),(12645,'1',2431,0,4,0,'2009-04-17 17:34:00',0,'mecontente car pas eu de prestation en remplacement <br />\r\n','',0,20),(12646,'1',2431,0,4,1,'2009-04-17 17:34:00',0,'mécontente car oubli de remplacement<br />\r\nOk david sera la en remplacement semaine prochaine<br />\r\nnous nous excusons et offrons 1H en supplément <br />\r\n','-2',12645,20),(12647,'1',2431,0,4,1,'2009-04-21 17:35:00',0,'non préfère annuler cette fois ci en attente du retour de hawari<br />\r\n','-2',12645,20),(12648,'1',3168,0,1,0,'2009-04-18 00:50:12',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(12649,'1',3168,0,1,1,'2009-04-19 13:00:00',0,'','-2',12648,20),(12651,'1',3637,0,5,0,'2009-04-20 09:43:00',0,'la cliente trouve l\'intervenante un peu lente ; elle ne prend pas assez d\'initiatives ; manque d\'organisation et de vivacité. par ex., nettoie les sols ds sdb et ne secoue pas les tapis, fait 2h de repassage et ne nettoie pas les wc...<br />\r\n30.04.09: Point qualité clte moyen. Clt présent ce qui a géne VA pdt son inspection.','',0,9),(12653,'1',3662,220,4,0,'2009-04-20 09:47:00',0,'20.04.09: La compagne de M. CARON vient de m\'informer qu\'ils allaient emménager ensemble le 31.05.09 sur St Mathieu de Tréviers. Dc prévoir 1 nouvelle intervenante éventuellement à compter de juin.<br />\r\nAtn perte horaire de Mme LAURENT à compter du mois de juin.<br />\r\nLe clt maintien la presta du 1er juin et si besoin fera appel à une autre presta la sem. suivante si besoin.<br />\r\nFaire le point avec Mme LAURENT si elle souhaite intervenir sur St mathieu de tréviers ou non.<br />\r\n19.05.09: Envoie mail ce jour à Mme LAURENT pour prévenir 1er juin = journée de solidarité + déménagement de M. CARON sur St Mathieu.<br />\r\nLe 19.05 Mme LAURENT a dit à Mme ALBRECHT qu\'elle allait réfléchir<br />\r\n28.05.09: Mess Rpdr clt afin de savoir à partir de quand il souhaiterait 1 inter sur St mathieu + nouvelle adresse<br />\r\n02.06.09: Mess Rpdr clt afin de savoir si presta du 1er juin fut suffisante pour nettoyer son appart ou si besoin d\'une presta en + sem. prochaine; + qd souhaite-t-il presta sur St mathieu <br />\r\n3.06.09: Clt ok pour presta le 8.06 car Mme LAURENT ne serait pas allé travailler le 1er juin.<br />\r\n3.06 Mess Rpdr + mail envoyé à Mme LAURENT','',0,9),(13773,'1',2031,569,4,0,'2009-05-14 13:02:00',0,'Laisser Msg pour faire le point','',0,10),(12656,'1',4412,0,9,0,'2009-04-20 10:38:00',0,'2H par semaine<br />\r\n','',0,20),(12657,'1',4412,0,9,4,'2009-04-20 10:38:00',0,'','-2',12656,20),(12658,'1',4412,0,9,1,'2009-04-20 13:51:00',0,'non occupé le recontacter ce soir vers 18H<br />\r\n','-2',12656,20),(12659,'1',4413,0,3,0,'2009-04-20 10:43:00',0,'2H semaine','',0,20),(12660,'1',4156,1025,4,0,'2009-04-27 10:44:00',0,'Clt appel pour remplacement ok.','',0,10),(12661,'1',4156,1025,7,0,'2009-04-20 10:45:00',0,'fait le point sur presta avec clt. Toujours même prob.aspi, sanitaire, manque de finition. (20/04/09)','',0,10),(12663,'1',4413,0,3,1,'2009-05-04 10:52:00',0,'','-2',12659,20),(12664,'1',0,994,4,0,'2009-04-20 10:56:00',0,'Confirmation des prestations de ce jour <br />\r\n','',0,20),(12665,'1',0,994,4,4,'2009-04-20 10:56:00',0,'','-2',12664,20),(12666,'1',0,994,4,1,'2009-04-20 11:40:00',0,'ok ','-2',12664,20),(12667,'1',4320,0,3,4,'2009-04-21 11:36:00',0,'','-2',11816,20),(13383,'1',4012,1046,5,0,'2009-05-06 11:28:00',0,'5.05.09: Mme DUFAY a cassé 1 bougie chez le clt.<br />\r\nVA a laissé 1 mess rpdr clt pour lui en faire part.<br />\r\nDc voir si clt rappelle à ce sujet','',0,9),(12669,'1',4414,0,3,0,'2009-04-20 11:38:00',0,'','',0,2),(12670,'1',4414,0,3,1,'2009-04-20 11:38:00',0,'','-2',12669,2),(12671,'1',4371,0,3,1,'2009-04-29 11:38:00',0,'nous n\'avons personne<br />\r\n','-2',12341,20),(12677,'1',2822,0,5,6,'2009-04-22 15:00:00',1,'','1',12672,2),(12678,'1',4313,0,4,1,'2009-04-20 11:42:00',0,'annule prestation du 27 avril et 4 mai et decale celle du 11 mais au 13 ou 14 ou 15 a&u choix <br />\r\n','-2',12673,20),(12681,'1',4392,0,9,0,'2009-04-20 11:49:00',0,'','',0,2),(12682,'1',4392,0,9,4,'2009-04-20 11:49:00',0,'Msg laissé sur port client pour proposition mme Aidara mardi 9h-11h30 (1ere presta smart experience donc 3h)','-2',12681,2),(12683,'1',0,1028,4,0,'2009-04-20 11:49:00',0,'mise au point sur la prestation de chez Landriu','',0,20),(12684,'1',3757,0,4,0,'2009-04-20 11:55:00',0,'gaignard arrête <br />\r\n','',0,20),(12685,'1',3757,0,4,4,'2009-04-20 11:55:00',0,'reprise prestation avec iochem suite arrêt gaignard <br />\r\n','-2',12684,20),(12686,'1',3757,0,4,1,'2009-04-20 17:00:00',0,'ok pour reprise des prestation cette semaine avec iochem<br />\r\n','-2',12684,20),(12687,'1',3848,0,4,1,'2009-04-20 12:05:00',0,'ell est ok pour commencer cette semaine avec iochem sur la base horaire 12H30 14H30 ce jeudi <br />\r\npar la suite garder la meme base horaire<br />\r\n','-2',12629,20),(12688,'1',0,1028,4,1,'2009-04-20 11:51:00',0,'ok eu sa version des faits elle explique qu\'elle a perdu 20mn au démarrage pour trouver les produits pour elle a fait sa prestation comme elle devait le faire (sous les lits, ... ect) <br />\r\nLa convoquer et lui donner un avertissement pour l\'insatisfaction récurrentes de certains clients <br />\r\n','-2',12683,20),(12689,'1',0,1028,4,4,'2009-04-21 12:03:00',0,'','-2',12683,20),(12690,'1',0,1033,4,0,'2009-04-20 12:18:00',0,'remise des clés coatantiec a iochem<br />\r\n','',0,20),(12691,'0',1456,339,4,0,'2009-04-20 12:18:00',0,'20.04.09: La clte souhaite avoir 1 presta la sem du 27.04 au 3.05.09, et annule le 8.05.09. Mail à Mme ABBA afin de savoir si elle pourrait intervenir le mercredi 29.04 apm chez la clte.','',0,9),(13931,'1',3434,421,4,0,'2009-05-14 13:28:00',0,'1heure mme maynard repassage<br />\r\n<br />\r\nbon we <br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(12695,'0',1871,451,4,0,'2009-04-20 12:30:00',0,'MmE AGRHABA m\'a informée qu\'elle avait 1 rdz-vs chez 1 médecin le 27.04 à 15h => ne peut pas aller chez candon; Elle se propose d\'y aller le 28.04 de 15h30 à 17h30.<br />\r\nElle 1 autre rdz-vs le 15.05.09 à 9H => prévoir 1 rempalcemetn chez Mme VALLET<br />\r\n27.04: Mme DOUCINE ok pour intervenir le mardi chez la clte.<br />\r\nClt ok pour 1 presta de mardi 5.05.09 de 9h à 12h.<br />\r\n4.05: Mme AGRABA ns avait bien remis ses cles la sem dernière<br />\r\n7.05.09: Mess Rpdr clte afin de savoir si elle veut 1 pesta de remplacement la semaine prochaine.<br />\r\nJ\'atd rpse puis voir avec Mme DOUCINE ou bRACKMAN<br />\r\n12.05.04: La clte souahite 1 presta avec 1 rplçte. J\'ai pensé à Mlle BRACKMAN jeudi apm ou vendredi suivant ses dispo. Mess Rpdr salariée.','',0,9),(12697,'1',0,1033,4,4,'2009-04-20 12:34:00',0,'','-2',12690,20),(12698,'1',0,1033,4,1,'2009-04-20 14:16:00',0,'pas la prestation chez estebe<br />\r\nfini avec elle elle remettra les clés a icohem ce jour<br />\r\n','-2',12690,20),(12699,'1',4408,0,9,3,'2009-04-22 13:00:00',0,'veut 2H de ménage (exceptionnellement passera de tps a tps à 3H de prestations car il y aura du repassage en plus)<br />\r\nil y a un chat (précise pour allergie)<br />\r\nune zone \"travaux\" a ne pas toucher pour le moment. Sinon entretien classque (poussière, sols, pièce d\'eau cuisine, wc et salle de bain) <br />\r\nFaire les extérieurs de tps en tps (aspi, serpillère)<br />\r\nveut commencer dès que possible.<br />\r\nDebut de semaine de préférence<br />\r\n','-2',12621,20),(12700,'1',2061,0,4,0,'2009-04-20 13:46:00',0,'decaler prestation au mercredi aprèm Ok pour elle<br />\r\n','',0,20),(12705,'1',2081,0,4,0,'2009-04-20 14:08:00',0,'gaiganrd arrêt remplacement iochem<br />\r\n','',0,20),(12702,'1',2061,0,4,1,'2009-04-20 13:50:00',0,'','-2',12700,20),(12703,'1',4412,0,9,1,'2009-04-20 18:20:00',0,'rdv commercial ok<br />\r\n','-2',12656,20),(12704,'1',4311,0,3,1,'2009-04-22 11:40:00',0,'ok pour décaler le rdv commercial au mercredi <br />\r\n','-2',11700,20),(12706,'1',2081,0,4,4,'2009-04-20 14:08:00',0,'','-2',12705,20),(12707,'1',4333,0,3,4,'2009-04-22 12:19:00',0,'','-2',11982,20),(12708,'1',4198,1067,5,0,'2009-04-20 14:38:00',0,'20.04.09/ Mme DOUCINE m\'a fait part qu\'elle avait tombé une lampe boule diffusant des couleurs. Elle fonctionnait mais serait déboitée.<br />\r\n20.04.09: Vu avec la cliente. L lampe ne fonctionne plus comme avant. Elle s\'éteint et fait du bruit.Ns a envoyé 1 RAR à ce sujet. Valeur de la lampe achetée à Castorama 122.00€.<br />\r\nVoir VA + rappeler la cliente<br />\r\nSINISTRE REGLE LE 22.04 : LAMPE RECUPEREE AU DOMICILE DU CLIENT ET REGLEMENT DE 119 € ENVOYE LE 22.04.09','',0,9),(12710,'1',3973,0,3,1,'2009-04-28 17:41:00',0,'non si a besoin de nous il nous contactera<br />\r\n','-2',8868,20),(12711,'1',1207,370,4,0,'2009-04-20 15:06:00',0,'COURRIER CE JOUR DU CLIENT POUR ANNULATION 1 - 22 -29 JUIN 2009<br />\r\nPRÉVENIR BOIVINEAU (mot avec son BS)','',0,14),(12712,'1',4379,0,3,1,'2009-05-06 17:38:00',0,'déjà trouvé avec un autre prestataire<br />\r\n','-2',12434,20),(13135,'1',3025,0,4,1,'2009-05-04 15:24:00',0,'ok pour gimenez','-2',12897,20),(12714,'0',4421,0,3,0,'2009-04-20 15:07:00',0,'Clt souahite 2x3h sem du 27.04 au 3.05.09.<br />\r\nJ\'ai propsoé à la clte Mme TOUMI le 28.04.09 pdt 4h et le 30.04.0 pdt 2h.<br />\r\nClte ok mais presta le 30.04 impérativement de 14h30 à 16h30.<br />\r\nJ\'ai dc vérifier tps de trajet juillard/moutte en TAM. OK Voir avec Mme TOUMI si planning du 30.04 est faisable pour elle ou non + rappeler la clte après','',0,9),(13041,'1',2543,0,4,1,'2009-04-28 17:00:00',0,'jeudi de 9h à 12h au lieu de mercredi AM<br />\r\n','-2',13040,20),(12716,'0',0,489,4,0,'2009-04-20 15:11:00',0,'PAS DE POINTAGE CHEZ BARTEAU LEBOEUF SEMAINE DERNIERE<br />\r\nDEMANDE UN ACOMPTE DE 200€','',0,14),(12717,'0',2429,0,4,0,'2009-04-20 15:12:00',0,'CLIENTE SOUHAITE LISTING DU TÉLÉPOINTAGE AVEC SA FACTURE','',0,14),(12718,'0',0,109,4,0,'2009-04-20 15:17:00',0,'ANCIENNE COORDONNÉE<br />\r\n0251721849<br />\r\n0668280920','',0,14),(12719,'1',3597,0,5,1,'2009-04-21 15:00:00',0,'A tout de même constaté une amélioration au niveau de la prestation mais trouve que c\'est juste. Vermoere va trop vite et ne va pas dans le détail. (passe 15 mn dans 1 salle de bain ou elle devrait passer 30 à 40 mn car il y a une double vasque, une baignoire et une douche)<br />\r\nNous faisons un point avec vermoer et contactons la cliente mardi prochain pour voir si évolution ou non<br />\r\n','-2',11661,20),(12720,'1',0,994,4,0,'2009-04-20 15:26:00',0,'c\'est bon pour décalage prestation montaubric <br />\r\n','',0,20),(12721,'1',0,994,4,4,'2009-04-20 15:26:00',0,'','-2',12720,20),(12722,'1',2061,0,4,0,'2009-04-20 15:27:00',0,'decaler la prestation de mardi a mercredi am','',0,20),(12723,'1',2061,0,4,1,'2009-04-20 15:28:00',0,'elle est ok mais ils seront présent<br />\r\n','-2',12722,20),(12724,'0',2075,927,4,0,'2009-04-20 15:37:00',0,'Elle s\'étonne que nous n\'ayons pas reçu son cq n°7938664 de 222€ pour régler facture du moi de mars.<br />\r\nJ\'envoie un courrier ce jour pour dire que nous ne l\'encaisserons pas si nous le recevons.<br />\r\n<br />\r\n','',0,14),(12725,'0',2075,0,4,0,'2009-04-20 15:39:00',0,'elle souhaite un remplacement en cas de non présence de tahraoui cette semaine','',0,14),(12823,'0',711,102,4,0,'2009-04-22 14:40:00',0,'Mme ENET ne pourra pas intervenir le 19/05/09<br />\r\nles prevenir','',0,14),(12728,'1',0,818,4,0,'2009-04-20 16:11:00',0,'30 mn de plus chez marchini pdt 4 semaines <br />\r\n','',0,20),(12729,'1',0,818,4,4,'2009-04-20 16:12:00',0,'','-2',12728,20),(12730,'1',1731,421,4,0,'2009-04-20 16:24:00',0,'vendredi 17 avril 2009 6.5 heurs chez famille verreau-aerts<br />\r\n9h - 12h30 et 13h -16h<br />\r\n<br />\r\nprobleme de telephone donc pas eu de telepointage<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(12731,'1',4105,0,4,1,'2009-04-21 16:37:00',0,'','-2',12633,20),(12732,'1',4390,0,3,4,'2009-04-22 14:46:00',0,'','-2',12508,20),(12733,'0',0,421,4,0,'2009-04-20 16:44:00',0,'Elle ne sera pas dispo le mercredi 20/05/09 pour formation ou remplacement','',0,14),(12734,'1',0,1030,4,0,'2009-04-20 16:49:00',0,'gruniaux souhaite décaler la prestation a jeudi am au lieu de vendredi am<br />\r\n','',0,20),(12735,'0',0,1118,7,1,'2009-04-20 16:56:23',0,'Vérification des références','-2',0,46),(12736,'0',0,1118,7,1,'2009-04-20 15:00:00',1,'','-2',12735,46),(12737,'0',0,102,4,0,'2009-04-20 17:00:00',0,'elle sera absente le mardi 19/05/09 et donc ne pourra pas aller chez POGU, elle nous redira si elle peut y aller à un autre moment.<br />\r\n','',0,14),(12738,'1',0,1030,4,1,'2009-04-20 17:01:00',0,'ok pour la décaler<br />\r\n','-2',12734,20),(12740,'1',3047,0,4,0,'2009-04-20 17:01:00',0,'decaler la prestation de vendredi a jeudi après midi <br />\r\n','',0,20),(12741,'1',3047,0,4,4,'2009-04-20 17:02:00',0,'ok c\'est bon ','-2',12740,20),(13468,'1',4488,1124,7,0,'2009-05-07 16:05:00',0,'','',0,10),(12743,'1',3017,469,4,0,'2009-04-20 17:30:00',0,'Suite absence de MME DIFAI ce jour, nous avons préféré décaler la presta du clt sapre audran qui ne pourra que le mercredimatin => décaler ROSOV à vendredi matin','',0,9),(12792,'1',4428,0,9,0,'2009-04-21 16:40:00',0,'3H de ménage / semaine<br />\r\n','',0,20),(12793,'1',4428,0,9,4,'2009-04-21 16:41:00',0,'','-2',12792,20),(12745,'0',4094,438,4,0,'2009-04-20 17:35:00',0,'20.04.09 . MME CAPLET m\'a informé qu\'elle était allée chez la clte ajd\'hui (or ne devait pas y intervenir). La clte lui a demandé d\'intervenir le 27/04, puis dans 15 jours.<br />\r\n20.04.09: Mess Rpdr clte à ce sujet','',0,9),(12747,'1',4323,0,1,0,'2009-04-20 17:50:00',0,'','',0,20),(12748,'1',4323,0,1,1,'2009-04-22 14:40:00',0,'aux premiers abords trouve que l\'intervenante ne paraissait pas optimal. A voir en fonction du résultat. Faire un point auprès de david et contacter la cliente demain<br />\r\n ','-2',12747,20),(12749,'1',2081,0,4,0,'2009-04-20 17:59:00',0,'reprise prestation avec iochem <br />\r\n','',0,20),(12750,'1',2081,0,4,1,'2009-04-20 18:02:00',0,'ok pas de souci','-2',12749,20),(12751,'1',4362,0,9,3,'2009-04-28 18:30:00',0,'2H entretien courant <br />\r\nfait le comparatif avec les autres<br />\r\nnous tient informé mais aimerait commencer mi mai début juin.<br />\r\n1ere fois que fait appel a quelqu\'un. Aimerait le mardi matin<br />\r\nPas de repassage ou peu <br />\r\nrecontacter dans quelques jours','-2',12269,20),(12752,'1',4236,0,3,1,'2009-04-22 11:47:00',0,'a fait appel a un concurrent moins cher<br />\r\n','-2',11119,20),(12753,'1',4412,0,9,1,'2009-04-28 14:00:00',0,'Ok il veut 2H d\'entrteien courant pour commencer dès que possible si possible début de semaine mardi<br />\r\nclient absent sur prestation<br />\r\nvalider de notre côté et tenir au courant (mail ou message sur répondeur)<br />\r\n<br />\r\n','-2',12656,20),(12754,'1',1217,339,4,0,'2009-04-21 09:09:00',0,'21.04.09: Le clt souahiteait 1h en plus le 27.04.09 => MmE abba;<br />\r\n21.04.09: Mess Mme ABBA afin de savoir si possible ou non.<br />\r\n21.04.09: Mme ABBA OK','',0,9),(12758,'1',3860,696,7,0,'2009-04-30 15:00:00',0,'','-2',0,2),(13239,'1',2344,597,4,0,'2009-05-04 13:33:00',0,'DECALER PRESTA DU 8/05/09 AU LUNDI 11/05','',0,14),(12759,'1',3860,696,7,6,'2009-04-30 15:00:00',1,'Ménage assez correct sauf quelques détails à voir sur les finitions par contre revoir le repassage a tendance à écraser les cols de chemise','-2',12758,2),(12760,'0',4423,0,4,0,'2009-04-21 09:40:00',0,'Clt interessée par 3h/sem. le client annulera toutes les prestas durant les vacances scolaires<br />\r\n<br />\r\n19.05.09: Mess Rpdr Clt pour point qualité clt Expliquer à la clte que 3h = juste pour que Mme NAVET puisse tout faire (faire 1 roulement)','',0,9),(12762,'1',4424,0,4,0,'2009-04-21 09:44:00',0,'Clt interessée par 3h/sem.<br />\r\nRdz-vs commerciale le 30.04 à 19h<br />\r\n30.04: Clte intéressée par 3h/sem<br />\r\n11.05.09:Appel clte pour lui dire pour le recrtuement en cour de validation<br />\r\n20.05.09: Mess Rpdr pour informer Mise en place de Mme JARLAND à compter du 28.05 si convient au clt. J\'atd rpse<br />\r\n29.05.09 : VA a appelé la clte pour informer nouvelle recrue Mme VEZANNI TIRONI.<br />\r\n02.06.09: Clte ok pour intervention de Mme TIRONI à compter de ce vendredi 5.06 à 9h30 avec VA <br />\r\n9.06.09: La clte vient de m\'appeler afin de me communiquer certains points non précisés : SEJOUR: Plaid sur canapé à ne pas toucher sauf si miette ou saleté + Poêle à bois dépoussiérer la partie haute (chiffon). FENETRE qd 1 peu de temps faire en priorité baie-vitrée salon + rail & contour. CUISINE : Passer prdt vitre sur la poubelle (dessus et côté). SDB DU HAUT : Atn au prdt pour les vitres à ne aps confondre avec prdt sdb qui est aussi bleu. Bien nettoyer lavabo. WC : dépoussiérer dessus.<br />\r\n11.06.09: Transmission code Mme TIRONI','',0,9),(12764,'1',15,1027,7,0,'2009-04-23 13:30:00',0,'','-2',0,2),(12765,'1',15,1027,7,6,'2009-04-23 13:30:00',1,'Repassage correct par contre ménage pas fait pas à fond en plus problème de finition ne remet rien en place. Souhaiterai qu\'elle face une semaine par étage. Pense passer à 4h/s plus tard','-2',12764,2),(12875,'0',3610,0,4,0,'2009-04-24 10:41:00',0,'message repondeur doucine pour savoir si peut intervenir chez meyblum les mercredi 13, 20 et 27 mai de 9h à 12h. attendre sa confirmation et confirmer au client<br />\r\n27.04.09: Mme DOUCINE ok pour intervenir chez MEYBLUM. Envoie ce jour plan + fiche clt','',0,9),(12767,'1',3685,1055,4,0,'2009-04-21 10:44:00',0,'Annulation HUET sem du 25.05.09 au 31.05.09 et du 13.07.09 au 19.07.09','',0,9),(12768,'1',4201,1080,4,0,'2009-04-21 11:13:00',0,'Faire point avec la cliente pour les 1er et 8 mai.<br />\r\nJ\'atd de savoir si MmE GAMBIER reprendra son poste le 27.04. car si c\'est le cas Mme PHILIP pourra intervenir chez ZANONE le 30.04, si pas le cas (car presta de Mme CLAMOU) je ne pourrait pas proposer 1 presta compensatoire','',0,9),(12877,'0',2946,644,4,0,'2009-04-24 10:56:00',0,'Suite fériées du 1er et 8 mai Mme QUERE ok pour presta le jeudi 30.04. Doit me rappeler pour le jeudi 7.05, car va peut-être être absente.<br />\r\n4.05.09: Clte souhaite presta le 7.05.09','',0,9),(12777,'1',0,1028,4,1,'2009-04-22 12:09:00',0,'okpasse vendredi et nous lui expliquerons<br />\r\n','-2',12683,20),(12774,'1',4315,0,1,0,'2009-04-21 11:35:00',0,'','',0,2),(12775,'1',4320,0,3,1,'2009-04-21 12:00:00',0,'ok pour la transition avec choulet <br />\r\nmise au point lundi <br />\r\n','-2',11816,20),(12776,'1',4315,0,1,1,'2009-04-21 11:36:00',0,'très contente de la 1ere presta. Fera son possible pour renconter mme FORTES cette semaine','-2',12774,2),(12778,'1',4320,0,3,4,'2009-04-28 10:28:00',0,'choulet satisfaite <br />\r\n','-2',11816,20),(14431,'1',3165,0,4,4,'2009-05-28 15:59:00',0,'','-2',14430,20),(12781,'1',887,24,4,0,'2009-04-21 12:25:00',0,'','',0,2),(12782,'1',887,0,4,4,'2009-04-21 12:25:00',0,'Msg laissé sur port client pour annulation presta du 23/04 (annulation pas possible car - de 72h, possible de décaler)','-2',12781,2),(12799,'0',4406,0,4,0,'2009-04-21 16:49:00',0,'MME NAVET N A PAS TROUVE LE DOMICILE DE LA CLIENTE (elle a tourné pendant 3/4 h) ET LA PRESTA N A PAS EU LIEU CAR LA CLIENTE A DU RETOURNER AU TRAVAIL / ','',0,9),(12790,'1',3597,0,5,1,'2009-05-05 16:36:00',0,'vermoere démissionne ','-2',11661,20),(12803,'1',2470,24,5,0,'2009-04-22 09:37:00',0,'','',0,2),(12804,'1',2470,0,5,1,'2009-04-22 09:37:00',0,'Suite à la presta du 21/04, le bloc pour allumer son halogène ne fonctionne plus','-2',12803,2),(12791,'1',0,905,4,0,'2009-04-21 16:05:00',0,'non ne pourra pas y être pour 8H (chez gauthier) ne pourra pas avant 8h30 <br />\r\n','',0,20),(12794,'1',4428,0,9,1,'2009-04-21 18:10:00',0,'Brief commercial Ok<br />\r\nRdv commercial Ok<br />\r\n','-2',12792,20),(12795,'1',3581,0,4,0,'2009-04-21 16:46:00',0,'souhaite 2H en + ce vendredi de 12H à 14H pour du repassage<br />\r\n','',0,20),(12796,'1',3581,0,4,1,'2009-04-21 16:46:00',0,'aimerait que rolland lui en parle si jamais trop de repassage ou si jamais perdu du tps sur tel ou tel chose <br />\r\nOk mise au point rolland Ajout de 2H sur prestation<br />\r\n','-2',12795,20),(12797,'1',3319,934,5,0,'2009-04-21 16:46:00',0,'la cliente me demande de faire le point sur sa centrale vapeur avec l\'intervenante car elle a l\'impression qu\'elle utilise davantage le fer bas de gamme ; problème de fuite ???<br />\r\n22.04.09: Point avec Mme LAVILLE, la centrale fuit par le haut (au niveau du bouchon). Le mari de Mme KAUVENKIEN lui avait donné des pinces pour ouvrir le bouchon (car n\'y arriva pas) mais impossible. Elle m\'a dit qu\'elle n\'a pas voulu trop forcer car vieille centrale. Elle pense qu\'il y a du tartre.<br />\r\n24.04.09: Mess Rpdr clte pour lui faire part des explications de Mme LAVILLE + informer la clte que Mme LAVILLE n\'avait pas de crenaeu horaire le jeudi 30&7. <br />\r\n27.04.09: la clte m\'a appelé afin que MME LAVILLE arrive bien à 9h demain matin. car la serrure du portillon a bien été forcé=>changement de clès. La clte doit s\'occuper de détartrer sa centrale vapeur.<br />\r\n27.04.09: Vu avec VA on facture la clte 1h sur 2h. ','',0,9),(12800,'0',4370,0,9,4,'2009-04-22 14:57:00',0,'son conjoint puis répondeur (car lui n\'est pas concerné) donc message précisant que nous avons une intervenante qui pourrait commencer les prestations des que possible. <br />\r\nRetenter fin de semaine pour faire point avec la cliente<br />\r\n','-2',12338,20),(12801,'1',3187,0,4,0,'2009-04-21 18:26:00',0,'souci prélèvement auto <br />\r\n','',0,20),(12802,'1',3187,0,4,1,'2009-04-21 18:26:00',0,'ok tt est a jour<br />\r\n','-2',12801,20),(12805,'0',0,1120,7,1,'2009-04-22 10:02:49',0,'Vérification des références','-2',0,11),(12806,'0',0,1120,7,1,'2009-04-22 15:00:00',1,'','-2',12805,11),(12807,'0',0,1121,7,1,'2009-04-22 10:03:31',0,'Vérification des références','-2',0,30),(12808,'0',0,1121,7,1,'2009-04-22 15:00:00',1,'','-2',12807,30),(12809,'1',3249,0,1,0,'2009-04-22 10:37:10',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(12811,'0',3180,0,4,0,'2009-04-22 10:39:00',0,'APPEL DE LA CLIENTE CAR DES DOUTES SUR LE RESPECT DES REGLES D HYGIENE DE MME JACQUET ; ELLE A RETROUVE LES BROSSES A DENTS SUR LE TAPIS DE SDB + NE VIDE PAS A TEMPS LES SACS A ASPI + MELANGE UN PEU LES EPONGES SINON SATISFAITE DU MENAGE / ELLE A FAIT LE POINT AVEC ELLE ET NE SOUHAITE PAS QU NON LUI EN PARLE / JE LA PREVIENS QUE JE FERAI UN POINT QUALITE LE 7.05 JE REPRENDRAI TOUT CELA AVEC LINTERVENANTE SANS VRAIMENT PARLER DE NOTRE CONVERSATION DE CE JOUR','',0,9),(13815,'0',3721,0,4,0,'2009-05-14 16:18:00',0,'Cliente mécontente retard desou sa qui loup le bus et ne nous prévient pas','',0,10),(12813,'1',4428,0,9,3,'2009-04-23 14:44:00',0,'ok tout s\'est bien passé il veut 3H dès que possible.<br />\r\nLe jeudi de préférence. Remise des clés. Entrteien courant.<br />\r\nDémarrer ce jeudi <br />\r\nPris en compte voir avec une intervenante disponible <br />\r\n','-2',12792,20),(12814,'1',0,1061,4,0,'2009-04-22 11:51:00',0,'suite démission lamouroux reprise temporaire de darragi ?<br />\r\n','',0,20),(12815,'1',0,1061,4,4,'2009-04-22 11:52:00',0,'Ok?','-2',12814,20),(12816,'1',0,1061,4,1,'2009-04-23 12:46:00',0,'il est Ok pour reprendre darragi suite démission lamouroux<br />\r\ntemporaire<br />\r\nOk<br />\r\npréviens décalage dutreuil<br />\r\n','-2',12814,20),(12817,'1',0,994,4,0,'2009-04-22 11:52:00',0,'suite démission lamouroux reprise pousson <br />\r\n','',0,20),(12818,'1',0,994,4,4,'2009-04-22 11:52:00',0,'','-2',12817,20),(12819,'1',0,994,4,1,'2009-04-22 11:25:00',0,'arret maladie n\'a pas fait la prestation chez baudriller, cliente prévenue.<br />\r\nOk de notre côté pour pousson ?<br />\r\n','-2',12817,20),(12820,'1',4333,0,3,4,'2009-04-28 12:20:00',0,'','-2',11982,20),(12821,'0',4074,0,3,4,'2009-04-22 15:02:00',0,'tjs d\'actualité<br />\r\nretenter fin de semaine<br />\r\n','-2',9714,20),(12822,'1',2580,0,4,0,'2009-04-22 13:19:00',0,'1 heure de plus le mercredi 22 taux reduit','',0,10),(12825,'1',4323,0,1,1,'2009-04-24 14:41:00',0,'première prestation ok?<br />\r\n','-2',12747,20),(12826,'1',4408,0,9,1,'2009-04-23 10:30:00',0,'quelqu\'un de disponible.Peut démarrer des que possible.<br />\r\nOk gimenez OU choulet (nouvelle) tiens au couran rapidement<br />\r\n','-2',12621,20),(12827,'1',4390,0,3,1,'2009-04-28 17:36:00',0,'elle ne veut plus qu\'on la contacte<br />\r\n','-2',12508,20),(12828,'1',2214,644,4,0,'2009-04-22 14:47:00',0,'22.04.09: Appel de la cliente me demandant si Mme MAMEDI pourrait internir 1/2h en + tous les 15 jrs. Mme MAMEDI = ok.<br />\r\nDémarrage au 29.04.09. ','',0,9),(12829,'0',4370,0,9,1,'2009-04-22 17:34:00',0,'elle a des soucis financier et va plutôt attendre la rentrée avant de pouvoir démarrer les prestations<br />\r\n','-2',12338,20),(12830,'0',4074,0,3,1,'2009-04-28 17:34:00',0,'recontacter en septembre<br />\r\n','-2',9714,20),(12831,'1',3350,0,1,4,'2009-04-22 15:55:00',0,'retour du recommandé (pas été le chercher)<br />\r\nrelance <br />\r\npas de message ','-2',6164,20),(12833,'0',4439,0,4,0,'2009-04-22 16:07:00',0,'Clte intéressée par 2h/sem.<br />\r\nse renseigne à la concurrence<br />\r\nLa rappeler le 27.04.09 <br />\r\n27.04.09 / mess rpdr prospect afin de savoir si elle avait fait son choix<br />\r\n5.05.09: Le prospect ne nous a pas rappeler. Je le met sen inactif','',0,9),(12835,'0',675,104,4,0,'2009-04-22 16:09:00',0,'22.04.09 : Mme HMAMOU vient de m\'appeler me faisant part qu\'elle ne pourrait que 2h30 au lieu de 4h.<br />\r\nContrôler le télépointage pour facturation clt<br />\r\n23.04.09: Pas de télépointage chez cette clte. Dc modif 2h30 au lieu de 4h.','',0,9),(13161,'1',4199,1041,7,0,'2009-04-30 12:13:00',0,'Contrôle qualité chez le clt le 5.05.09 : TRAVAIL EXCELLENT mais mme zine manque de temps sur cette presta car beaucoup de choses à faire : je dois refaire le point avec elle avant d\'appeler le client<br />\r\n11.05.09/ La clte a rappelé, elle a eut VA. Semblerait-il qu\'il y aurait eut 1 pblm de compréhension entre la clte et Mlle ZINE. La clte ne lui demande pas de faire les sols à fond à chaque presta. Le principale c\'est que tout soit fait avec les 2 presta. VA => faire point avec Mlle ZINE<br />\r\n','',0,9),(13160,'1',4470,0,9,0,'2009-04-30 12:04:00',0,'','',0,2),(12838,'1',1622,893,5,0,'2009-04-22 15:30:00',0,'','',0,2),(12839,'1',1622,0,5,4,'2009-04-22 15:32:00',0,'Intervenante bloquée sur le balcon. Déplacement des pompiers : obligés de casser le carreau de la cuisine pour entrer dans l\'appartement. Les pompiers ont laissé une fiche pour le client afin de faire le nécessaire auprès de son assurance','-2',12838,2),(12894,'0',905,0,5,0,'2009-04-24 13:58:00',0,'je laisse un second message pour faire le point suite à mon PQ;<br />\r\nje propose à la cliente de racheter un distributeur de savon et un cadre et de me transmettre la facture. Elle me rappelera si besoin','',0,9),(12840,'0',4370,0,9,1,'2009-09-01 17:36:00',1,'','-2',12338,20),(12862,'1',0,1122,7,1,'2009-04-23 14:34:32',0,'Vérification des références','-2',0,10),(12841,'1',1157,0,1,0,'2009-04-22 18:18:00',0,'','',0,2),(12842,'1',1157,0,1,1,'2009-04-22 18:18:00',0,'Dernière intervenante pas très efficace (mme Colaco) + pbs financiers donc préfère arrêter pour le moment. Nous envoie un courrier d\'arrêt','-2',12841,2),(12843,'1',2245,1041,4,0,'2009-04-23 08:57:00',0,'22.04.09 :VA a eut 1 mess rpdr informant annulation presta le 27.04 au nom de GILLET. Or MmE gillet nous a appelé pour nous dire qu\'elle n\'avait fait aucune annulation.=> cela serait Mme GUILLET peut^-etre?<br />\r\n23.04.09 : Mess Rpdr clte afin de savoir si c\'était elle qui avait annulé la presta<br />\r\nCe n\'est pas eux c\'est Mme GELY BOUSQUET!','',0,9),(12845,'1',2358,0,4,0,'2009-04-23 11:24:00',0,'gimenez malade pas fait la prestation <br />\r\n','',0,20),(12846,'1',0,994,4,1,'2009-04-24 14:30:00',0,'refuse petidemange + mme bascans 3h sur 2 semaine ','-2',12817,20),(12847,'1',2358,0,4,1,'2009-04-23 11:58:00',0,'souhaite annuler ou report prestation ?<br />\r\n','-2',12845,20),(12848,'1',2358,0,4,1,'2009-04-28 11:07:00',0,'ferie avec hawari 1 et 8 mai souhaite report au mercredi AM ou annulation ?','-2',12845,20),(12849,'1',4355,0,9,4,'2009-04-27 12:05:00',1,'a vu le concurrent - choix ?<br />\r\n','-2',12143,20),(12850,'1',0,1061,4,4,'2009-05-04 12:07:00',0,'joindre infos client ac bulletin de salaire <br />\r\nescande annule la prestation<br />\r\nDarragi reprise de celle ci en attendant <br />\r\npasser chercher clés a agence','-2',12814,20),(12851,'0',4077,1055,5,0,'2009-04-23 12:46:00',0,'23.04.09: Mme MAREF vient de m\'informer quand passant la poussière elle avait fait tomber un petit sujet en forme de chouette (en céramique). Elle a laissé 1 mot à ce sujet à la clte en mettane le sujet à côté. J\'ai informé Mme MAREF de nous adresser 1 courrier par écrit.<br />\r\nElle m\'a également fait part que la cliente demandé bcp de choses en 2 h. Exple ajd\'hui = Faire les toiles d\'araignées de toute la maison + Faire la poussière dans tout le salon + Finir sa chbre (poussière+lessivage porte&côté + aspi+serpillère)+ Biae vitrée salon. Elle n\'a pas pu faire la dernière étagère de la biblio du salon.A chq presta la cliente lui fait 1 liste de choses à faire importante. Mme MAREF fait de son mieux. Elle a un nœud au ventre à chaque fois qu\'elle fait 1 presta, mais ne songe pas de changer de clt.<br />\r\n24.04.09 : message répondeur pour faire pe point sur le dommage et également sur la durée de la presta car la cliente hésitait au départ entre 2 et 3 heures<br />\r\npar ailleurs faire point sur les risques tels que monter sur rebords de fenêtre et échelle,etc<br />\r\n27.04.09: Relance téléphonique ce jour<br />\r\nmessage répondeur pour faire pe point sur le dommage et également sur la durée de la presta car la cliente hésitait au départ entre 2 et 3 heures<br />\r\npar ailleurs faire point sur les risques tels que monter sur rebords de fenêtre et échelle,etc<br />\r\n27.04.09 Relance clte<br />\r\n5.05.09: Relance pour la 3ème fois de la cliente<br />\r\n6.05.09: La clte a appelé suite à mes mess. Son objet n\'avait pas grande valeur, il fut acheté à l\'étranger dc pas de moyen de le retrouver. j\'ai fait le point avec la clte qui maintient tjrs ses 2h/sem. J\'ai fait le opint sur les risques : fenêtres. Ds SDB elle m\'a dit qu\'il fallait monter sur la baignoire pour faire la vitre. Mme MAREF ne veut pas monter sur la baignoire dc passe par l\'extérieur. la clte dispose d\'un escabeau. Clte satisfaite du travaille de Mme MAREF ','',0,9),(12852,'1',3509,0,4,0,'2009-04-23 12:50:00',0,'fin prestation avec lamouroux et reprise soumebelle provisoirement<br />\r\n','',0,20),(12853,'1',3509,0,4,4,'2009-04-23 12:51:00',0,'','-2',12852,20),(12854,'1',3509,0,4,1,'2009-04-27 16:00:00',0,'pas d\'aspirateur pour le moment <br />\r\npris en note <br />\r\nok pour soumebelle reprise l\'après midi <br />\r\n','-2',12852,20),(16920,'1',4042,0,1,1,'2009-07-30 18:25:00',0,'relances factures impayées','-2',10140,19),(12856,'1',4408,0,9,1,'2009-04-27 16:00:00',0,'veut démarrer avec choulet ce mercredi de 13h à 15h par la suite quand elle veut <br />\r\n','-2',12621,20),(12857,'1',1633,131,4,0,'2009-04-23 13:16:00',0,'Bonjour, <br />\r\n <br />\r\nje vous informe que nous seront en congés du 1 au 8 mai. Aussi, nous souhaitons annuler les interventions de Madame BATARD des 4 et 7 mai.<br />\r\n <br />\r\nVous en remerciant par avance<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nLucie DESFOURNEAUX<br />\r\n','',0,14),(12858,'0',1188,0,4,0,'2009-04-23 13:45:00',0,'Changement d\'adresse à partir du 1/06/09 :<br />\r\n22 rue de l\'amazone<br />\r\n44470 CARQUEFOU','',0,14),(12953,'1',3987,0,4,0,'2009-04-27 14:53:00',0,'La cliente souhaite un remplacement pour jeudi 30/04/09 soit à 12h30, soit à partir de 15h.','',0,14),(19240,'1',753,112,4,0,'2009-09-29 10:03:00',0,'29/09/09 Prestation du mardi décalée le vendredi 02/10/09 car MMe Neves est souffrante, cliente prévenue.MAJ SOFT.','',0,10),(19241,'1',953,156,4,0,'2009-09-29 10:12:00',0,'29.09: La clte annule pdt cp de mme merzi.La clte est désagréable n\'a fait que des remarques disant que VA n\'avais aps pris de rdz-vs avant, que l\'aide-ménagère profitait de la remarque que la clte pour dire qu\'en 3h on ne pouvait pas tout faire etc, etc...','',0,9),(12863,'1',0,1122,7,1,'2009-04-23 15:00:00',1,'','-2',12862,10),(12864,'0',0,1110,4,0,'2009-05-10 15:09:00',0,'penser renouvellement période d\'essai','',0,14),(13393,'1',1794,0,1,0,'2009-05-06 15:23:00',0,'','',0,2),(12866,'0',0,1123,7,1,'2009-04-23 15:35:31',0,'Vérification des références','-2',0,23),(12867,'0',0,1123,7,1,'2009-04-23 15:00:00',1,'','-2',12866,23),(12868,'0',825,271,4,0,'2009-04-23 15:48:00',0,'Suite jours fériée 1 & 8mai clt souhaite 1 presta le 6.05.09 de 14h à 17h=> GARROUMA= pas possible. Mlle BRACKMAN ok.<br />\r\nClt a fait part de modification de planning pour le19.06 et le 10.07 décaler avec 1 clt du jeudi de 14h à 17h si possible.','',0,9),(14326,'1',670,0,4,0,'2009-05-28 11:11:00',0,'la cliente accepte de permuter la presta du jeudi 18.06 et 09.07 au vendredi 19.06 et 10.07 à la demande de mme capel','',0,9),(12870,'1',2676,421,4,0,'2009-04-23 16:18:00',0,'23.04.2009 3h repassage VIGNERON ( total )<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(12871,'1',600,199,4,0,'2009-04-23 17:06:00',0,'23.04.09: La clte avait fait part à VA qu\'elle souahitait permutter de jour au mercredi à la place du vendredi.<br />\r\nVu planning KOUNLOTHAM permutation envisageable le mercredi KOERING/GENESTE; Clt KOERING OK sur le principe, mais MME GENESTE ne souhaite pas tout de suite','',0,9),(12873,'1',3532,451,5,0,'2009-04-24 09:49:00',0,'24.04.09: La clte vient de ns appeler afin de ns faire part d\'un pblm avec la voisine de Mme ESAIN. Il y aurait eut une altercation entre la voisine et Mme AGHRABA;Dc cela gêne bcp Mme ESAIN car ne veut pas de pblm avec sa voisine. Dc souhaite changer d\'intervenante mais n\'a aucun reproche à faire sur la qualité du travail de Mme AGRABHA;<br />\r\n27.04.09: Mise ne place à13h de MMe TALEB<br />\r\n28.04.09: Mess Rpdr clte afin de faire point qualité suite changement d\'intervenante<br />\r\nLa clte n\'a pas assez de recul. Je lui ai proposé de faire le point ds 15 jrs<br />\r\n11.05.09 Clte satisfaite des prestations de Mme TALEB','',0,9),(12883,'1',0,728,4,0,'2009-04-24 11:16:00',0,'moins 30mn chez sturnich <br />\r\n','',0,20),(12950,'1',3310,0,7,1,'2009-04-27 15:00:00',0,'prévoir appel pour ajouter une de presta ce mercredi<br />\r\nnon pas de dispos <br />\r\n','-2',12948,20),(12879,'0',4395,0,4,0,'2009-04-24 10:58:00',0,'mme aghraba doit ramener les clés de esain auj ; la prévenir qu\'elle aura ce nouveau client à partir du 4.05 sans faute et lui remettre la fiche et lui fixer un rdv à 13h devant chez mémoune pour la mise en place + faire le point sur ses prestas chez candon : on propose une preta le mercredi 29.04 ou on laisse tel quel <br />\r\n05.05.09: Mess Rpdr clte pour point qualité<br />\r\n=>la cliente est déçue de la prestation ; problèmes d\'allergie ; veut que la poussière soit faite à fond car lors de la 1ère presta très superficiel (bibelots non soulevés ni dépoussiérés)/ refaire un point qualité<br />\r\n15.05.09: La cliente est satisfate dans l\'ensemble. elle m\'a fait part qu\'elle avait du expliquer à Mme AGRHABA comment faire certaine chose','',0,9),(13774,'1',858,233,4,0,'2009-05-14 13:16:00',0,'ne veut pas de remplacement pour le 21/05. rectifiée ds le soft','',0,10),(12881,'1',3406,441,4,0,'2009-04-24 11:12:00',0,'Mme Daniel pourrait y aller tous les mardis matins... A voir avec Moiroud ?','',0,14),(12889,'1',1177,0,4,1,'2009-04-28 13:18:00',0,'occupé la contacter vers 15H a son agence<br />\r\n','-2',12887,20),(12890,'1',1228,0,4,0,'2009-04-24 11:51:00',0,'prévenir tardif que navet ne pourra pas intervenir jeudi 30.04 ; proposer une presta le 29.04 de 8h45 à 10h45 donc 2h au lieu de 3 car elle va chez manuel, la maman de mon amie delorme<br />\r\nconfirmer mme navet.<br />\r\n=> SUITE ANNL FOULQUIE DISPO LE MERCREDI 29.04 APM PR PRESTA MME TARDIF; CLTE OK','',0,9),(12972,'0',1102,0,4,0,'2009-04-27 17:41:00',0,'SAVOIR SI ELLE SOUHAITE UNE PRESTA LE 8/05/09','',0,14),(12892,'1',1247,482,4,0,'2009-04-24 12:13:00',0,'24.04.09: La cliente m\'avait demandé 1 presta de remplacement pour les semaine des 1er et 8 mai.<br />\r\nJ\'ai eut son mari ajd\'hui pour l\'informer que Mlle AKEVA interviendrait le jeudi de 9h15 à 11h15. Aucune autre dispo le jeudi.Sa femme doit me rappeler pour me co,firmer si ok ou non.<br />\r\n=> non pas le matin. Mess rpdr clte pour lui proposer Me SINA le lundi apm (elle est déjà allée chez elle).<br />\r\n24.04.09: Clt ok pour mercredi 29 + 5.05 de 14h à 16h avec sina','',0,9),(12895,'1',0,1104,7,1,'2009-04-23 11:00:00',0,'verif réf ok auprès de l\'adjointe de la responsable selon elle choulet assidue, ponctuelle et sérieuse dans son travail<br />\r\n','-2',11950,20),(12896,'1',4428,0,9,1,'2009-04-28 10:35:00',0,'a la base prestation prévu jeudi AM avec cheuala de 15h30 à 18H30 mais empechement du côté de cheuala.<br />\r\nELle souhaite décaler a demain matin (mercredi) sur la base 8H 12H a valider avec le client <br />\r\n','-2',12792,20),(12897,'1',3025,0,4,0,'2009-04-24 14:46:00',0,'passer avec bernardini le lundi après midi','',0,20),(12898,'1',3025,0,4,4,'2009-04-24 14:48:00',0,'','-2',12897,20),(12899,'1',3025,0,4,4,'2009-04-28 17:30:00',0,'sonne occupé sur le portable <br />\r\nok mess','-2',12897,20),(12900,'1',3727,0,4,0,'2009-04-24 14:50:00',0,'ou passer au mardi AM avec bourroux OU rester sur lundi avec bernardini','',0,20),(12901,'1',3727,0,4,1,'2009-04-24 14:51:00',0,'est en rdv nous recontacte en fin d\'après midi <br />\r\n','-2',12900,20),(12902,'1',3727,0,4,1,'2009-04-24 16:30:00',0,'il est ok poru un changement d\'intervenante donc de passer avec bourroux le mardi après midi dès semaione prochaine <br />\r\n','-2',12900,20),(12903,'1',0,1124,7,1,'2009-04-24 15:05:20',0,'Vérification des références','-2',0,10),(12904,'1',0,1124,7,1,'2009-04-24 15:00:00',1,'','-2',12903,10),(12905,'1',0,371,4,0,'2009-04-24 15:21:00',0,'arrêt avec cartault et reprise avec begue <br />\r\n','',0,20),(12906,'1',0,371,4,1,'2009-04-24 15:22:00',0,'','-2',12905,20),(12907,'1',0,371,4,1,'2009-04-28 15:22:00',0,'ok prevenue faire parvenir e mail + bonnefont au mercredi <br />\r\n<br />\r\n','-2',12905,20),(12912,'1',4449,0,3,0,'2009-04-24 15:52:00',0,'','',0,19),(12913,'1',4449,0,3,1,'2009-04-24 15:52:00',0,'elle était occupée, elle à pris mes coordonnées, elle me rappel un peu plus tard.','-2',12912,19),(12914,'1',3165,0,4,0,'2009-04-24 16:18:00',0,'1 et 8 mai','',0,20),(12915,'1',1707,0,4,0,'2009-04-24 17:15:00',0,'client veut presta jeudi 30 avril','',0,10),(12916,'1',3165,0,4,1,'2009-04-24 17:20:00',0,'non pas de report','-2',12914,20),(12926,'1',693,102,4,0,'2009-04-27 09:51:00',0,'Annulé cause abs Enet. Pas de remplacement possible avec Alliot ou Masurais','',0,14),(12991,'0',672,156,4,0,'2009-04-28 10:50:00',0,'message répondeur pour informer le client que mme merzi ne pourra effectuer sa presta car rdv exceptionnel : remplacement proposé le jeudi de 16h45 à 18h45<br />\r\n29.04.09: Mess Rpdr clte afin de savoir si ok ou pas<br />\r\n29.04.09: Clte ok','',0,9),(12917,'0',3608,0,4,0,'2009-04-26 22:57:00',0,'27.04.09: Mess Rpdr CALKA l\'informant de continuer ses presta chez Mme CAYZERGUES le 29.04 +6.05. Je l\'informerai pour la sem du 13.05 au cas reprise de Mme GAMBIER<br />\r\n11.05.09: sms à Mme CALKA pour lui dire de continuer ses presta chez MmE CALMES jusqu\'à reprise DESMETTRE','',0,9),(13862,'1',2225,0,4,0,'2009-05-15 17:19:00',0,'','',0,2),(12921,'1',673,457,7,0,'2009-04-27 16:04:00',0,'','',0,9),(12923,'1',2501,0,4,0,'2009-04-27 09:10:00',0,'Annulation des prestations du 4 et 7 mai','',0,10),(12924,'1',4451,0,1,0,'2009-04-27 09:23:00',0,'second message point qualité ; rappelera si le souhaite<br />\r\n3.06.09: Clte satisfaite du travail de Mme JARLAND; Mme JARLAND lui a demandé des lingettes micro-fibres. J\'ai expliqué ce que c\'était.<br />\r\n3.06.09: La clte m\'a demandé le carnet de liaison + autorisation deprélèvement. VA me dit qu\'elle aurait envoyé les documents. Dc faire point avec la clte<br />\r\n11.06.09 Après vérif ns avons tt bien reçus','',0,9),(13040,'1',2543,0,4,0,'2009-04-28 17:00:00',0,'decaler<br />\r\n','',0,20),(12928,'0',3960,0,1,0,'2009-04-27 10:12:53',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(17151,'1',3961,989,1,1,'2009-08-08 13:00:00',1,'','-2',17150,26),(16882,'0',1456,339,4,0,'2009-07-30 11:15:00',0,'30.07: Mme ABBA ne poura pas venir travailler le 31.07. Dc j\'ai laissé 1 mess à MMe SAMPER afin de savoir si ok pour faire presta chez clt le 31.07 (car annule mahot). Mme SAMPER ne peut pas. j\'ai laissé 1 mess au clt pour lui dire que je n\'avais pers.<br />\r\n3.08: Mme ABBA m\'a dit ok pour sa voiture dc pourra intervenir chez Mme POUPLARD','',0,9),(12932,'1',4452,0,4,0,'2009-04-27 10:18:00',0,'Clt interessée par 2h/sem.<br />\r\nRdz-vs commerciale le 28.04.09 à 13h<br />\r\n12.05 : Rencontre clte/DIFAI jeudi 14.05 à 12h30. 1ère presta le 15.05 de 10h à 12h<br />\r\n14.05.09: Envoie par voie postale attestation de remise de clés<br />\r\n19.05.09: Point qualité clte : très satisfaite des presta de Mme DIFAI. N\'a pas reçu l\'attestation + carnet de liaison =>envoie ce jour. La clte m\' a expliqué comment utiliser la centrale vapeur.','',0,9),(12934,'1',2299,0,5,0,'2009-04-27 10:23:00',0,'','',0,2),(12935,'1',2299,0,5,1,'2009-04-27 10:23:00',0,'Ne souhaite plus continuer avec mme MOREIRA veut changer d\'intervenante. Elle ne suit pas les consignes laissées, n\'utilise pas les produits données par la cliente. ARRET A PARTIR DE CE JOUR','-2',12934,2),(12936,'1',4323,0,7,0,'2009-04-27 10:33:00',0,'Madame combes souhaite changer d\'intervenante, pas satisfaite de David (le travail n\'a pas été bien effectués)','',0,20),(12937,'1',4323,0,7,1,'2009-04-28 11:00:00',0,'A rappeler pour changer d\'intervenante<br />\r\nnous avons quelqu\'un de disponible qui peut reprendre sa suite dès ce jour<br />\r\n(combes le mercredi AM)<br />\r\n','-2',12936,20),(12938,'0',4453,0,4,0,'2009-04-27 10:43:00',0,'27.04.09: Pers qui réfléchie, ns rappelera si besoin','',0,9),(13330,'1',4472,0,9,4,'2009-05-05 12:30:00',0,'Msg laissé sur port client pour convenir 1er rdv semaine du 11 au 15/05 avec mme Boucherrab (lundi/jeudi 13h30-16h30)','-2',13163,2),(12971,'1',2283,237,4,0,'2009-04-27 17:41:00',0,'PAS DE POINTAGE LE 24/04/09','',0,14),(12939,'1',3581,0,7,0,'2009-04-27 12:15:00',0,'a appeler souhaite qu\'on l\'a rappele','',0,20),(12940,'1',3581,0,7,1,'2009-04-27 15:16:00',0,'APPEL urgent','-2',12939,20),(12941,'0',0,846,7,0,'2009-04-27 12:33:00',0,'27.04.09: Mme JACQUET vient de ma faire part qu\'elle avait signé 1 contrat de 91h/mois chez un concurrent. Elle accepte de conserver ses clients du jeudi. Elle ne savait pas qu\'elle pouvait être multi-employeurs. je lui ai dc expliqué que son deuxième planning ne devait pas perturber celui de l\'agence.<br />\r\n4.05.09: Ns ne sommes + son employeur principale dc pas de VM a effectuer<br />\r\n11.05.09: Mess rpdr pour faire le point pour ses presta du 21.05.05 = jour de l\'ascension.','',0,9),(12942,'0',0,870,4,0,'2009-04-27 12:40:00',0,'suite arret vadot nouvelle cliente proposée le 27/04 (hajjani)<br />\r\ncliente refusée par MMe Dacheux.','',0,21),(12943,'0',2855,204,4,0,'2009-04-27 13:54:00',0,'Salariée nous a avertit qu\'elle ferait une heure de plus chez le client le 30/04/09<br />\r\nprévenue serena','',0,14),(12944,'1',3727,0,4,4,'2009-04-29 14:12:00',0,'','-2',12900,20),(12945,'1',4440,893,5,0,'2009-04-27 14:20:00',0,'','',0,2),(12946,'1',4440,0,5,1,'2009-04-27 14:21:00',0,'Appt très sale (le client s\'est excusé vend auprès de mme Beye pour le bordel). Travail fait : vaisselle, évier, mini four, sdb (baignoire, lavabo, murs carrelés), poussière + aspi ds ttes les pièces (chbre, sdb, salon, cuisine, entrée) bcp de poussière ss canapé et lit. Pas suffisamment de tps pour passer la serpillère (2h30 effectuées au lieu de 2h).<br />\r\n<br />\r\nMsg laissé ce jour sur port client car souhaite arrêter et récupérer ses clés (à la base client pressé d\'avoir sa presta et ne souhaitait pas de rdv avec Benoit). Les clés ne seront pas retournées sans le règlement.','-2',12945,2),(12947,'0',2075,0,4,0,'2009-04-27 14:31:00',0,'Bonsoir,<br />\r\nnous sommes d\'accord pour que mme Vilain vienne le mercredi en attendant que vous recrutiez une autre intervenante. Par contre, nous ne souhaitons pas d\'intervention pour le mercredi 29 avril.<br />\r\nMerci.Cordialement,<br />\r\nCaroline Jezzine<br />\r\n<br />\r\n','',0,14),(12948,'1',3310,0,7,0,'2009-04-27 14:39:00',0,'souhaite avoir une heure des presta en plus pour le mercredi 29/04 , voir avec hawari si possible','',0,20),(12949,'1',4213,0,4,0,'2009-04-27 14:39:00',0,'La cliente est malade ne souhaite plus de prestation pour le moment elle revient vers nous pour une reprise','',0,10),(19235,'1',4247,1084,4,0,'2009-10-20 09:14:00',0,'La cliente annule les 27 et 30 octobre 2009.<br />\r\nPrévenir burgaud','',0,14),(32528,'1',6527,1513,7,1,'2010-08-13 17:04:00',0,'Msg laissé pour fixer rdv le 31/08 à 12h','-2',31579,2),(32530,'1',6250,0,1,1,'2010-08-18 18:05:00',0,'Proposer mme Boundio mardi 8h30-11h30 à partir du 31/08 sinon à partir du 07/09 + envoyer infos à mme Boundio + rentrer la presta<br />\r\n<br />\r\nBO: cliente OK pour le 31/08','-2',32459,2),(19237,'1',963,359,4,0,'2009-09-29 09:28:00',0,'29/09/09 ANNULATION PRESTATION MME DURAND MALADE.MAJ SOFT. MESS RÉPONDEUR.','',0,10),(19238,'1',2125,199,4,0,'2009-09-29 09:40:00',0,'29.09: La clte a appelé pour dire qu\'elle annulait la presta du 1.10. Elle est trés contente de mme KOUNLOTHAM','',0,9),(13023,'1',3224,253,4,0,'2009-04-28 13:37:00',0,'Message sur fixe pour prévenir abs de Mme MASURAIS ce jour.','',0,14),(13089,'1',0,818,4,0,'2009-04-29 13:02:00',0,'remplacement centre ville <br />\r\n','',0,20),(12955,'1',3987,0,4,0,'2009-04-27 14:54:00',0,'cliente absente le 21 et 28 mai donc annulation des prestations<br />\r\nmais souhaite qq un pour le 29/05/09.<br />\r\nElle pourra te rencontrer en même temps que la nouvelle salariée, car elle a bcp de déplacement.','',0,14),(13969,'1',2061,0,4,0,'2009-05-18 17:36:00',0,'gimenez absente ','',0,20),(12957,'1',0,733,4,0,'2009-04-27 15:13:00',0,'démarrage des prestations avec petidemange','',0,20),(12958,'1',0,733,4,1,'2009-04-27 15:13:00',0,'elle est ok pour démarrer ce jeudi de 15h30 à 18h30 <br />\r\nc\'est bon pour le client. Par la suie changera probablement de créneau <br />\r\n','-2',12957,20),(12959,'1',0,733,4,1,'2009-04-29 12:36:00',0,'tout est ok ?<br />\r\noui pour le demarrage demain matin<br />\r\n','-2',12957,20),(12960,'0',4455,0,2,0,'2009-04-27 15:29:00',0,'prestation ponctuelle smart box 3H ','',0,20),(12961,'0',4455,0,2,1,'2009-04-27 15:32:00',0,'veut 3H ponctuelle et par la suite partirais sur une base régulière<br />\r\nA valider mais la demande régulière pas avant fin d\'année <br />\r\n','-2',12960,20),(12962,'0',4455,0,2,1,'2009-04-29 15:38:00',0,'ok quelqu\'un pour le 15 mais parès midi (choulet OU sabri)<br />\r\n','-2',12960,20),(12963,'1',4355,0,9,4,'2009-04-29 15:32:00',0,'','-2',12143,20),(12964,'1',4408,0,9,1,'2009-04-28 18:10:00',0,'jeudi 8H30 10H30<br />\r\nOk<br />\r\n','-2',12621,20),(12965,'1',3509,0,4,1,'2009-05-04 15:14:00',0,'bon ok tient informé<br />\r\ntout est ok ?<br />\r\n','-2',12852,20),(12966,'1',3434,0,4,0,'2009-04-27 16:06:00',0,'Mme PEAN ok pour le repassage de Mme MAINARD<br />\r\nCliente a son n° de tel, elle la contacte qd besoin et Mme PEAN nous envoie un mail pour nous donner la durée.','',0,14),(12967,'0',0,651,4,0,'2009-04-27 16:20:00',0,'Elle a déménagé :<br />\r\nLa Chesnaie - 44470 Mauves sur Loire<br />\r\n<br />\r\nancienne adresse :<br />\r\n22 rue de Beaulieu<br />\r\n44470 THOUARE SUR LOIRE','',0,14),(12968,'1',3047,0,4,0,'2009-04-27 16:38:00',0,'souhaite décaler la presta du 01/05 AU 29/04 meme heure, contacter rolland pour dispo','',0,20),(12969,'1',0,1030,4,0,'2009-04-27 16:40:00',0,'LA PRESTA EST DEPLACER a mercredi 29/04 A 12H','',0,20),(12970,'1',0,1030,4,1,'2009-04-28 11:00:00',0,'','-2',12969,20),(14150,'1',0,836,7,1,'2009-05-22 15:08:00',0,'Une amie nous a prévenu ce jour à 15h pour dire que mme Pereira n\'a pas pu aller chez les 3 clients car elle avait eu un décès dans sa famille (mère ou gd mère ?)','-2',14149,2),(12973,'1',3449,0,1,0,'2009-04-28 00:05:10',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(12974,'1',3449,1030,1,1,'2009-04-29 13:00:00',0,'ok satisfait mais passe a 3H souhaite report des prestations prou jour ferié<br />\r\n','-2',12973,20),(12975,'1',3654,352,4,0,'2009-04-28 09:11:00',0,'Suite erreur dans le déroulement de son planning. Mlle AKEVA intervient en 1er chez M. HERNANDEZ puis chez M. CABIROL (qui a accepté exceptionnellement cet apm).','',0,9),(12976,'0',2574,0,4,0,'2009-04-28 09:31:00',0,'presta du 30 annulée','',0,10),(12977,'1',3837,1015,4,0,'2009-04-28 09:42:00',0,'j\'informe la cliente que mme berthe souhaite travailler le matin les mardi et jeudi à partir de 9 ou 10h ; elle en parle à son mari et nous rappelle<br />\r\n29.04.09 : La clte ne souhaite pas des interventions le matin => changement d\'intervenante.<br />\r\n6.05.09: Mess Rpdr clte suite CP de Mme BERTHE le 11.05.09 pour savoir si souhaite 1 remplaçante ou non','',0,9),(12979,'0',3806,1080,4,0,'2009-04-28 10:09:00',0,'28.04.09: Mess Rpdr Mlle PHILIP afin de savoir si elle ecceptrait de travailler ce mercredi chez Mme PERCEBOIS; Dès réponse de sa part prévenir la cliente qui souhaite le mercredi matin ou apm. Si pas faisable pour Mlle PHILIP mettre Mme TOUMI le mercredi 6.05 de 9h à 13h ou 9h/12h. A VALIDER AVEC CLTE<br />\r\n28.04.09: Mlle PHILIP OK + CLTE OK','',0,9),(12981,'1',2813,0,4,0,'2009-04-28 10:15:00',0,'jour ferié<br />\r\n','',0,20),(12982,'1',2813,0,4,1,'2009-04-28 10:15:00',0,'le 1 au 4 mai le 8 au 11 mai et après on part sur le mercredi a partir du 20 mai<br />\r\nok pour lui <br />\r\n<br />\r\n','-2',12981,20),(12983,'1',3206,0,4,0,'2009-04-28 10:20:00',0,'jour ferié ','',0,20),(12984,'1',3206,0,4,1,'2009-04-28 10:21:00',0,'absence de l\'intervenant <br />\r\nil souhaite un remplacement de la prestation même au jeudi si il faut <br />\r\nOk a voir <br />\r\n','-2',12983,20),(12985,'1',4428,0,9,1,'2009-05-04 12:20:00',0,'a trouvé qu\'il y abait quelques points a améliorer mais est globalement satisfait de la prestation<br />\r\n','-2',12792,20),(12988,'1',3206,0,4,1,'2009-04-29 10:39:00',0,'souhaite prélèvement automatique<br />\r\n','-2',12983,20),(12989,'1',3735,0,4,0,'2009-04-28 10:43:00',0,'jour ferié 1 et 8 mai<br />\r\n','',0,20),(12990,'1',3735,0,4,4,'2009-04-28 10:43:00',0,'report prestation ?<br />\r\noui au lundi après midi pour les 2 semaines a venir + annule celle du 22 (pont de l\'ascension)<br />\r\n','-2',12989,20),(13108,'0',2906,795,4,0,'2009-04-29 14:04:00',0,'salariée n\'arrive pas à démarrer sa voiture, elle ne peut pas aller chez la cliente.<br />\r\nElle la prévient.','',0,14),(12993,'1',0,812,4,0,'2009-04-28 10:49:00',0,'propose combes en remplacement <br />\r\n','',0,20),(12994,'1',0,812,4,1,'2009-04-28 10:56:00',0,'injoignable','-2',12993,20),(12995,'1',0,1104,4,0,'2009-04-28 11:21:00',0,'ok pour mise a jour prestation<br />\r\n','',0,20),(12996,'1',0,1104,4,1,'2009-04-28 11:22:00',0,'démarrage combes et cartault semaine prochaine<br />\r\n','-2',12995,20),(12997,'1',0,1101,4,0,'2009-04-28 11:35:00',0,'pas dispo le vendredi après midi <br />\r\n','',0,20),(12998,'1',0,1101,4,1,'2009-04-28 11:39:00',0,'ok pour estebe <br />\r\n','-2',12997,20),(12999,'1',1059,0,4,0,'2009-04-28 11:42:00',0,'MSG le 28 à 11h 41 presta du 1 mai décalé au 29 avril','',0,10),(13000,'1',2060,0,4,0,'2009-04-28 11:44:00',0,'suite fin des prestations bourroux reprise choulet <br />\r\n','',0,20),(13001,'1',2060,0,4,4,'2009-04-28 11:44:00',0,'','-2',13000,20),(13002,'1',2060,0,4,4,'2009-04-29 15:17:00',0,'','-2',13000,20),(13003,'1',0,905,4,0,'2009-04-28 11:53:00',0,'perte client <br />\r\n','',0,20),(13004,'1',0,905,4,1,'2009-04-28 11:56:00',0,'remise des clés de combes<br />\r\n<br />\r\n','-2',13003,20),(13005,'1',0,905,4,1,'2009-04-29 11:57:00',0,'','-2',13003,20),(13006,'1',0,994,4,0,'2009-04-28 12:10:00',0,'report bourguinat et bascans<br />\r\n','',0,20),(13007,'1',0,994,4,4,'2009-04-28 12:10:00',0,'','-2',13006,20),(13008,'1',4182,0,4,0,'2009-04-28 12:11:00',0,'ferié<br />\r\n','',0,20),(13009,'1',4182,0,4,1,'2009-04-28 12:12:00',0,'souhaite report au mercredi AM poru les 2 semaines + report prestation du 15 (les clients se pacsent)<br />\r\n','-2',13008,20),(13010,'1',2493,594,4,0,'2009-04-28 12:12:00',0,'28.04.09: Mail clt souhaitant que Mme JOUVE intervienne de 9h30 à 12h demain.<br />\r\nMme JOUVE Ok pour prestation.','',0,9),(13011,'1',2835,0,4,0,'2009-04-28 12:18:00',0,'jour ferié<br />\r\nsatisfaite de gomez ? Oui <br />\r\n','',0,20),(13012,'1',2835,0,4,1,'2009-04-28 12:18:00',0,'ne souhaite pas de report <br />\r\nannule les jours feriés<br />\r\n','-2',13011,20),(13013,'1',0,1030,4,4,'2009-04-28 12:25:00',0,'suite jour ferié decalage prestation <br />\r\n','-2',12969,20),(13015,'0',2417,0,4,0,'2009-04-28 13:16:00',0,'toujours rien reçu <br />\r\n','',0,20),(13016,'0',2417,0,4,4,'2009-04-28 13:16:00',0,'suspension des prestations car aucun règlement reçu <br />\r\n','-2',13015,20),(13017,'0',2417,0,4,1,'2009-04-29 13:16:00',0,'la secrétaire les prestations sont suspendu temporairement jusqu\'à obtention d\'un règlement <br />\r\n','-2',13015,20),(13018,'1',1177,0,4,1,'2009-04-28 15:00:00',0,'annule cette semaine Ok pour semaine prochaine passer au mercredi AM<br />\r\n','-2',12887,20),(13019,'1',2012,0,4,0,'2009-04-28 13:24:00',0,'decalage prestation <br />\r\n','',0,20),(13020,'1',2012,0,4,1,'2009-04-28 13:25:00',0,'ok decalage<br />\r\n','-2',13019,20),(13021,'0',0,1125,7,1,'2009-04-28 13:26:19',0,'Vérification des références','-2',0,27),(13022,'0',0,1125,7,1,'2009-04-28 15:00:00',1,'','-2',13021,27),(13024,'0',3773,441,4,0,'2009-04-28 13:42:00',0,'Cliente abs en mai, donc pas d\'intervention','',0,14),(13025,'0',3640,854,1,0,'2009-04-28 14:43:00',0,'contact client : je lui renvois la facture et il m\'envoie le règlement dès réception<br />\r\nnouvelle adresse : 15 av. Buisson Bertrand 34090 mtp<br />\r\n19.05.09: Pas de réglement reçu. envoie ce jour courrier de relance n°2 concernant les 2 factures du.<br />\r\nCONTACT CLIENT LE 01.06 : APPAREMMENT IL A ENVOYE LE CHEQUE / FAIT LE POINT AVEC SA COPINE<br />\r\nRAPPELER SI TOUJOURS PAS RECU<br />\r\n11.06.09 Après vérif. le clt n\'a tjrs pas adressé son réglement => envoie lettre RAR<br />\r\n26.06: Règlement d\'une facture reçue','',0,9),(22096,'0',3640,0,1,0,'2009-12-07 16:34:00',0,'CREATION D UN AVOIR 5266 POUR SOLDER LA FA 5266 NON PAYEE','',0,9),(15055,'0',0,846,4,0,'2009-06-11 12:17:00',0,'11.06.09: Mme JACQUET n\'est pas allée chez Mme DELPONT ce matin (c\'est la clte qui m\'a appelée). Elle \"pensait que la clte avait arrêté le contrat\" car avait annulé 2 presta consécutive (suite accouchement)!.','',0,9),(13860,'0',0,1091,4,0,'2009-05-15 17:08:00',0,'','',0,9),(16031,'0',1218,204,4,0,'2009-07-07 17:55:00',0,'PDT LES VACANCES SCOLAIRES ELLE FAIT LES 4H A LA SUITE CHEZ MARET','',0,14),(13028,'0',4094,438,4,0,'2009-04-28 14:51:00',0,'message répondeur lui faisant part que nous n\'avons pas reçu son règlement de mars / vérifier qu\'elle paie le tout avec avril sinon relancer<br />\r\n19.05.09: On a reçu 1 seul règlement de 76.00€. Voir si reception paiement fact d\'avril fin mai, sinon appeler clte pour faire point et proposer 1 prélèvement auto<br />\r\n','',0,9),(13030,'1',2056,0,4,0,'2009-04-28 15:20:00',0,'message intervenante pour nous informer que le client n\'a pas pu lui fournir le bip ni les clés et qu\'elle n\'a pu effectuer la presta ; la cliente est au courant qu\'elle sera facturée<br />\r\n15.06.09: La clte n\'a pas assez de recul. Convenu avec elle point qualité vendredi prochain','',0,9),(13582,'0',4514,0,3,0,'2009-05-12 12:35:00',0,'CONTACT TEL CE JOUR / LA CLIENTE A NOTE NOS COORDONNEES ET NOUS RAPPELERA SI INTERESSEE / NE PAS RAPPELER','',0,9),(13031,'0',2786,0,4,0,'2009-04-28 15:24:00',0,'mail cliente nous demandant d\'arrêter le prélèvement momentanément car a des cesu','',0,9),(13032,'1',2691,0,4,0,'2009-04-28 15:27:00',0,'MSG le 27 à 15h 26 pour presta merc 29 de 13h à 16 h','',0,10),(13033,'0',3836,0,4,0,'2009-04-28 15:50:00',0,'ok pour décaler presta au mardi 14h à 16h ','',0,10),(13034,'1',3890,0,4,0,'2009-04-28 15:59:00',0,'jour ferié 1 et 8 mai ','',0,20),(13035,'1',3890,0,4,4,'2009-04-28 16:00:00',0,'','-2',13034,20),(13036,'1',3890,0,4,4,'2009-04-29 16:00:00',0,'','-2',13034,20),(13037,'1',3124,0,4,0,'2009-04-28 16:04:00',0,'jour ferié 1 et 8 mai ','',0,20),(13038,'1',3124,0,4,1,'2009-04-28 16:04:00',0,'tout se passe bien ','-2',13037,20),(13042,'1',3099,0,4,0,'2009-04-28 17:01:00',0,'ferie 1 et 8 mai<br />\r\n','',0,20),(13043,'1',3099,0,4,4,'2009-04-28 17:02:00',0,'annule les prestations car pas de possibilités de report mais si elle le souhaite faire + de tps sur les prestations du lundi a valider <br />\r\n','-2',13042,20),(13044,'1',3099,0,4,4,'2009-04-29 15:18:00',0,'','-2',13042,20),(13045,'1',2184,0,4,0,'2009-04-28 17:07:00',0,'msg pour clé paté lafarge les raméne mardi 5 ','',0,10),(13046,'1',3025,0,4,4,'2009-04-29 15:30:00',0,'','-2',12897,20),(13047,'1',0,950,4,0,'2009-04-28 17:21:00',0,'remise clés client <br />\r\n','',0,20),(13048,'1',0,950,4,4,'2009-04-28 17:21:00',0,'','-2',13047,20),(13049,'1',0,950,4,1,'2009-04-29 15:53:00',0,'nous remettra les clés dans la bal','-2',13047,20),(13050,'1',3848,0,4,0,'2009-04-28 17:22:00',0,'ferié 1 et 8 mai <br />\r\n','',0,20),(13051,'1',3848,0,4,1,'2009-04-28 17:23:00',0,'ok pour passer définitiement au jeudi<br />\r\n','-2',13050,20),(13052,'1',4333,0,3,1,'2009-06-12 17:24:00',0,'non plus intressé<br />\r\n','-2',11982,20),(13054,'1',4399,0,3,3,'2009-05-05 13:54:00',0,'2H entretien courant (mezzanine 1 semaine sur 2) <br />\r\nrepassage 1 semaine sur 2 (appoint) <br />\r\nsalle d\'eau, cuisine, sols systématique<br />\r\njour : vendredi jeudi au plus tôt <br />\r\na un chat<br />\r\nsouhaite débuter dès que possible <br />\r\n<br />\r\n<br />\r\n','-2',12546,20),(13055,'0',4406,1075,1,0,'2009-04-28 17:33:00',0,'MME NAVET M4INFORME QUE LE POINTAGE N EST PAS POSSIBLE POUR LE MOMENT MAIS LE CLIENT DEVRAIT REGLER CELA BIENTOT / FAIRE UN POINT QUALITE ET ENVOYER UN CAHIER DE LIAISON<br />\r\n29.04.09: Envoie ce jour le carnet de liaison - Point qualité clte qui est très contente de son intervenante (très gentil et en + de la même région).<br />\r\nLa clte songe passer à 2h/sem fin mai Voir son bon de commande où elle indique 1 date (26.05.09).','',0,9),(13056,'0',4074,0,3,1,'2009-09-01 17:35:00',1,'','-2',9714,20),(13111,'1',1026,0,4,0,'2009-04-29 14:24:00',0,'congés brousset<br />\r\n','',0,20),(13346,'0',4181,1075,1,0,'2009-05-05 16:29:00',0,'6.05.09/ MME DELORME est absente jusqu\'au lundi 11.05.09. A rappeler lundi pour point qualité<br />\r\n11.05.09: Clt satisfait moyennement. Pense qu\'elle n\'a pas assez de recul sur cette presta. La seconde fut mieux que la 1ère. Je conviens avec la clte de refaire 1 point dans 10 jours.','',0,9),(13060,'1',4323,0,7,1,'2009-04-28 17:48:00',0,'ok pour changement d\'intervenante <br />\r\n','-2',12936,20),(13061,'1',3310,0,7,1,'2009-04-28 18:04:00',0,'pas grave on reste tel quel<br />\r\n','-2',12948,20),(13062,'1',4408,0,9,1,'2009-04-29 13:51:00',0,'ok pour demain entre 8h30 et 9H<br />\r\n','-2',12621,20),(13063,'1',20,0,1,0,'2009-04-28 19:43:00',0,'','',0,2),(13064,'1',20,0,1,1,'2009-04-28 19:44:00',0,'Remis ce jour 750€ en CESU','-2',13063,2),(13065,'0',0,1126,7,1,'2009-04-29 09:32:25',0,'Vérification des références','-2',0,47),(13066,'0',0,1126,7,1,'2009-04-29 15:00:00',1,'','-2',13065,47),(13067,'0',0,1127,7,1,'2009-04-29 09:38:14',0,'Vérification des références','-2',0,47),(13068,'0',0,1127,7,1,'2009-04-29 15:00:00',1,'','-2',13067,47),(13069,'1',4320,0,3,1,'2009-04-30 10:30:00',0,'oui tout très bien <br />\r\n','-2',11816,20),(16906,'1',3508,0,4,4,'2009-07-30 15:11:00',0,'','-2',16905,20),(13072,'0',2417,0,4,1,'2009-04-30 11:13:00',0,'nous a recontacté précise qu\'elle nosu fait parvenir le règlement ce jour et pas grave si prestation suspendu comprend <br />\r\nOk attente du règlement<br />\r\n','-2',13015,20),(13073,'1',0,818,4,0,'2009-04-29 11:14:00',0,'prestation de demain annulé<br />\r\n','',0,20),(13074,'0',0,1128,7,1,'2009-04-29 11:15:47',0,'Vérification des références','-2',0,47),(13075,'0',0,1128,7,1,'2009-04-29 15:00:00',1,'','-2',13074,47),(13076,'1',0,818,4,1,'2009-04-29 11:16:00',0,'pas de remplacement <br />\r\n','-2',13073,20),(13077,'1',3187,0,4,0,'2009-04-29 11:22:00',0,'congés brousset<br />\r\n','',0,20),(13078,'1',3187,0,4,1,'2009-04-29 11:22:00',0,'pas de report<br />\r\n','-2',13077,20),(13079,'1',0,1027,7,1,'2009-04-29 11:07:00',0,'Compte rendu contrôle chez mme DELAPORTE : trop de repassage lors de mon passage mme ATIR n\'a pas eu le temps de faire du ménage elle a juste nettoyé les salles d\'eau. Vu avec la cliente pour qu\'elle lui laisse moins de repassage si elle veut que le ménage soit fait correctement.','-2',12764,2),(13080,'1',1732,150,7,0,'2009-04-28 12:30:00',0,'','-2',0,2),(13081,'1',1732,150,7,6,'2009-04-28 12:30:00',1,'Problème de finition de manière générale (chez certains clients) ne remet pas les objets à leur place.','-2',13080,2),(13082,'1',0,812,4,0,'2009-04-29 12:00:00',0,'injoignable pour modifs planning <br />\r\n','',0,20),(13083,'1',0,812,4,1,'2009-04-29 12:00:00',0,'son fils nous lui précisons que nous lui avosn fait parvenir un mail changeant son planning elle travaille cet après midi <br />\r\n','-2',13082,20),(13084,'1',0,812,4,1,'2009-04-30 12:00:00',0,'ok faoire parvenir planning mis a jour<br />\r\nOk<br />\r\n','-2',13082,20),(13085,'1',0,877,4,0,'2009-04-29 12:14:00',0,'ok pour remplacement begue','',0,20),(13086,'1',0,877,4,1,'2009-04-29 12:14:00',0,'ok mais 2H le jeudi <br />\r\n','-2',13085,20),(13087,'1',3206,0,4,1,'2009-04-30 12:15:00',0,'','-2',12983,20),(13088,'1',2358,0,4,4,'2009-04-29 12:59:00',0,'hawari peu professionnelle ne pourra pas effectuer la prestation propose lundi après midi <br />\r\ndemain avec izak si possible<br />\r\n','-2',12845,20),(13090,'1',1991,1084,4,0,'2009-04-29 13:04:00',0,'Bonjour,ceçi pour vous dire que je ne suis pas là lundi 4/5.j\'ai averti mme Burgaud.<br />\r\nSalutations<br />\r\nSteininger 58 bd Van iseghem Nantes<br />\r\n<br />\r\nF.et M.Steininger<br />\r\n<br />\r\n','',0,14),(13091,'1',2358,0,4,1,'2009-04-29 16:30:00',0,'ok pour demain a 12H30 avec intervenante<br />\r\n<br />\r\n','-2',12845,20),(13092,'1',0,994,4,0,'2009-04-29 13:11:00',0,'clés baudriller<br />\r\n','',0,20),(13093,'1',0,994,4,4,'2009-04-29 13:12:00',0,'','-2',13092,20),(13094,'1',0,994,4,1,'2009-04-29 16:00:00',0,'elle passe rendre les clés a hawari + annulation joyeux<br />\r\n','-2',13092,20),(13095,'1',2431,0,4,0,'2009-04-29 13:24:00',0,'pas de prestations demain, report a lundi<br />\r\n','',0,20),(13096,'1',2431,0,4,4,'2009-04-29 13:24:00',0,'hawari malade propose un report a lundi après midi <br />\r\n','-2',13095,20),(13097,'1',2431,0,4,1,'2009-05-04 12:35:00',0,'elle accepte le report de lundi après midi mais hawari ne pourra faire que 3H au lieu des 4 qu\'elle demandait <br />\r\n','-2',13095,20),(13098,'1',3685,1055,4,0,'2009-04-29 13:43:00',0,'Mme HUET annule presta du 26 & 29 mai. Mais souhaite récupérer 3h répartie sur 3 jours 12 + 15 + 19.05.09<br />\r\n15.05.09: La clte annuldc le 22.05 suite CP de Mme MAREF.<br />\r\nla clte souhaiterait 1 intervention d\'1h en + le 2.06 + 5.06+ 9.06 + 12.06 => Vu avec Mme MAREF qui doit m\'aenvoyer 1 mail pour me dire si possible ou non.<br />\r\n18.05: Mme MAREF = ok sauf le 5.06 où intervention normale','',0,9),(13099,'1',4259,1124,7,0,'2009-04-29 13:44:00',0,'','',0,10),(13100,'1',4259,1124,7,1,'2009-04-29 13:44:00',0,'Serena pour demander clt si je peut passé en ctrl aujourd\'hui.Serena ne ve pasque je passe. il revienne vers nous si problème.','-2',13099,10),(13101,'1',0,1104,4,0,'2009-04-29 13:49:00',0,'maxi pour y être entre 8h30 et 9h mais sinon le client patientera <br />\r\n','',0,20),(13102,'1',0,1104,4,4,'2009-04-29 13:49:00',0,'','-2',13101,20),(13103,'1',3516,384,4,0,'2009-04-29 13:51:00',0,'mess laisser a clte pour dispo de mme brisoux des sem du 11 mai le mardi de 13h30 à 16h30 et le jeudi de 16h à 18h .<br />\r\ndoit rappeler pour confirmer<br />\r\n','',0,10),(13105,'1',3753,0,4,1,'2009-04-29 13:54:00',0,'occupé la contacter dans 5 mn<br />\r\n','-2',13104,20),(13106,'1',3753,0,4,1,'2009-04-29 14:00:00',0,'annuel prestation <br />\r\n','-2',13104,20),(13107,'1',3735,0,4,0,'2009-04-29 13:59:00',0,'report prestation au mardi matin ou mercredi <br />\r\n','',0,20),(13109,'1',3372,0,4,0,'2009-04-29 14:20:00',0,'congés brousset <br />\r\n','',0,20),(13110,'1',3372,0,4,1,'2009-04-29 14:20:00',0,'il annule<br />\r\n','-2',13109,20),(13112,'1',2583,0,7,0,'2009-04-29 14:19:00',0,'pas d\'accord avec l\'attestation fiscale selon elle on a facturé 144h pour 2436€ au lieu de 129H','',0,20),(13113,'1',2583,0,7,1,'2009-04-30 11:25:00',0,'à appeler pour confirmer notre attestation','-2',13112,20),(13114,'1',1026,0,4,4,'2009-04-29 14:27:00',0,'','-2',13111,20),(13115,'1',1026,0,4,4,'2009-05-04 14:28:00',0,'','-2',13111,20),(13116,'1',2779,0,4,0,'2009-04-29 14:30:00',0,'congés brousset <br />\r\n','',0,20),(13117,'1',2779,0,4,1,'2009-04-29 14:30:00',0,'pas de report ? <br />\r\noccupé nous recontacte<br />\r\n','-2',13116,20),(13118,'1',2779,0,4,4,'2009-04-29 15:55:00',0,'','-2',13116,20),(13119,'1',1722,0,4,0,'2009-04-29 14:32:00',0,'congés brousset <br />\r\n','',0,20),(13120,'1',1722,0,4,4,'2009-04-29 14:32:00',0,'report par défaut non <br />\r\n','-2',13119,20),(13121,'1',3185,0,4,0,'2009-04-29 14:34:00',0,'congés brousset <br />\r\n','',0,20),(13122,'1',3185,0,4,1,'2009-04-29 14:34:00',0,'pas de report ','-2',13121,20),(13123,'1',4362,0,9,1,'2009-05-04 16:47:00',0,'ne nous a pas choisi <br />\r\n','-2',12269,20),(13124,'1',4412,0,9,4,'2009-05-04 15:01:00',0,'nous avons quelqu\'un de disponible le mardi matin <br />\r\ntenir informé<br />\r\n','-2',12656,20),(13126,'1',3581,0,7,4,'2009-05-04 15:10:00',0,'tenu informé que nous avons effectué un avoir sur la facture + ok pour annulation du 21/05 ','-2',12939,20),(13127,'1',4425,1099,7,0,'2009-04-29 15:12:00',0,'','',0,10),(13128,'1',4425,1099,7,4,'2009-04-29 15:12:00',0,'Pour faire point sur 1ére presta','-2',13127,10),(13129,'1',4425,1099,7,1,'2009-04-29 15:15:00',0,'appel de clt. 1ère presta: très bonne impression, pas de prob, revient vers nous si prob.','-2',13127,10),(13130,'1',2060,0,4,1,'2009-05-04 10:42:00',0,'il est ok pour le remplacement avec bourroux<br />\r\n','-2',13000,20),(13131,'1',3099,0,4,1,'2009-04-30 15:19:00',0,'souhaite un report si possible sur le jeudi n\'importe quel moment sur la journée<br />\r\n','-2',13042,20),(13132,'1',4402,472,7,0,'2009-04-29 15:19:00',0,'','',0,10),(13133,'1',4402,472,7,1,'2009-04-29 15:20:00',0,'pour faire point sur 1ère presta. Clt très contente, pas de prob.revient vers nous si prob.','1',13132,10),(13134,'1',3727,0,4,4,'2009-05-06 11:41:00',0,'','-2',12900,20),(14426,'1',1019,0,4,4,'2009-06-05 17:33:00',0,'','-2',14424,20),(14157,'0',4550,0,3,0,'2009-05-26 13:30:00',0,'le client est intéressé par 5h hebdo (3+2) : lundi et jeudi ou mardi et vendredi entre 8h30 et 12h15 ; réfléchit et le rappeler jeudi;<br />\r\n27.05.09: Clt ok pour inter mardi&jeudi mais horaires 9h30/11h30 le mardi matin.<br />\r\n3.06.09: Clt satisfait des prestations de Mme toumi. RAS. J\'ai confirmer envoie du carnet de liaison','',0,9),(13136,'0',4455,0,2,1,'2009-05-11 15:29:00',0,'horaire prestation ?<br />\r\n14 à 17H<br />\r\nok avec choulet sera présent pour l\'accueillir<br />\r\n','-2',12960,20),(13137,'1',843,1067,4,0,'2009-04-29 15:31:00',0,'Modification du vendredi au jeudi matin','',0,9),(13138,'1',4355,0,9,4,'2009-05-04 12:00:00',0,'elle nous a choisi Ok poru iochem juste valider l\'horaire (habite dans la meme rue)<br />\r\naimerait commencer les prestations en juin<br />\r\n<br />\r\n','-2',12143,20),(15687,'0',3806,1146,4,0,'2009-06-29 14:48:00',0,'29.06.09: Mess Rpdr clte pour lui informer départ précipiter de Mme AYI suite décès de sa maman.<br />\r\nJe lui ai proposé Mlle KOUNLOTHAM mercredi + jeudi apm et Mme PONS dispo mercredi apm à partir de 15h30 et vendredi apm ou attente de recutmement (Mme DALLEAU?).<br />\r\n30.06: Clte ok pour Mme PONS le mercredi<br />\r\n8.07: Clte ok pour garder Mme PONS le mercredi apm + vendredi apm.','',0,9),(13140,'1',2779,0,4,4,'2009-05-04 15:41:00',0,'par défaut nous annulons pour cette semaine <br />\r\n','-2',13116,20),(13141,'1',2985,0,4,0,'2009-04-29 15:57:00',0,'annule mardi prochain<br />\r\n','',0,20),(13142,'1',2985,0,4,1,'2009-04-29 15:57:00',0,'est satisfait pour le moment<br />\r\n','-2',13141,20),(13143,'1',0,1008,7,0,'2009-04-29 16:35:00',0,'','',0,10),(13144,'1',0,1008,7,6,'2009-05-01 18:00:00',0,'','-2',13143,10),(13145,'0',0,1066,7,6,'2009-05-01 18:00:00',0,' TEST','-2',10997,10),(13146,'1',0,112,7,6,'2009-05-01 18:00:00',0,' TEST','-2',5504,10),(13147,'1',0,212,7,0,'2009-04-29 16:48:00',0,'','',0,10),(13148,'1',0,212,7,6,'2009-05-01 18:00:00',0,' TEST','-2',13147,10),(13149,'0',4150,0,5,0,'2009-04-29 17:56:00',0,'2h non facturées en mars 09 : facturée le 30/04/09','',0,21),(13150,'1',3083,997,4,0,'2009-04-30 09:07:00',0,'30.04.09: M. SALVANET a appelé mécontent de ne pas avoir été prévenue que Mme GAMBIER ne reprenait pas. Or cela avait été convenue avec son épouse que tant que Mme GAMBIER ne reprenait pas = pas de remplaçante. La prévenir dès reprise!!!!<br />\r\nJ\'ai dc convenu avec le clt que je le tiendrais informé la sem du 7.05.09 <br />\r\n7.05.09: Suite mail de Mme GAMBIER j\'ai appelé M. SALVANET pour lui faire part de la prolongation de l\'AM. Je lui ai proposé Mlle ZINE pour remplacement. Il doit appeler sa femme pour faire le point. <br />\r\n7.05: Clte ok pour Mmle ZINE le jeudi apm. Mise en place le 14.05.09. <br />\r\n15.05.09: Mme SALVANET satisfaite de cette 1ère presta','',0,9),(13155,'0',0,1129,7,1,'2009-04-30 10:50:18',0,'Vérification des références','-2',0,47),(13156,'0',0,1129,7,1,'2009-04-30 15:00:00',1,'','-2',13155,47),(14962,'1',4313,0,4,4,'2009-06-10 10:36:00',0,'','-2',14961,20),(14963,'1',4313,0,4,1,'2009-06-12 16:00:00',0,'elle nous explique que melle gmenez s\'arrange un coup le mercredi un coup le lundi. Elle annulait pour le mercredi et pensait donc être dans le délai <br />\r\ndéménage sur auzeville tolosane à compter du 1er juillet<br />\r\ndernière presta gimenez au 1er ','-2',14961,20),(13153,'0',4394,1097,5,0,'2009-04-30 10:35:00',0,'30.04.09: Point qualité clt qui est moyennement satisfait. WC: parfait, SDB : presque parfait, Cuisine: plaque parfait + évier non nettoyé + faïence à moitié nettoyée, Chbre enfant : Parfait, Séjour : Poussière sur petite table mais n\'a pas nettoyé les pieds de la table. Atn clt met 1 éponge ds cuisine + 1 ds SDB + 1 ds WC => employer uniquement pour les pièces en question.<br />\r\nLe clt préfère qu\'elle fasse moins de choses mais mieux, voir même rajouter 1 heure en + <br />\r\nClt ok pour faire 1 2nd essai le 6.05.09.<br />\r\nFaire point TOUMI<br />\r\n15.05.09/ Point qualité clt. il est content de la presta mais trouve qu\'au niveau des sols c\'est pas tout à fait ça. C\'était propre mais ce demande si a certain endroit elle passera la serpillère sans passer l\'aspi avant.<br />\r\n14.05.09: Clt en déplacement depuis 4 jours. rentre cet apm. A rappeler demain','',0,9),(13168,'1',2311,591,4,0,'2009-04-30 12:45:00',0,'presta du 8 mai decalé au 7 mai meme horaire fdm et clt ok','',0,10),(13169,'0',0,456,7,0,'2009-04-30 12:50:00',0,'ARRET MALADIE JUSQU\'AU 29 AVRIL INCLUS APRES CONGE MATERNITE LEGAL','',0,10),(13170,'1',2344,597,4,0,'2009-04-30 13:38:00',0,'De : Jean Bernard GUICHETEAU [mailto:jb.guicheteau@wanadoo.fr] <br />\r\nEnvoyé : mercredi 29 avril 2009 23:29<br />\r\nÀ : Menage et compagnie Nantes<br />\r\nObjet : mme PIet<br />\r\n <br />\r\n Bonsoir,<br />\r\n <br />\r\nSitôt arrivée de chez Mme SCGARD, j \'a i eu un appel de Mme PIET.<br />\r\n <br />\r\nJe suis allée chercher le linge et je l\'ai repasse à la maison.<br />\r\n <br />\r\n <br />\r\nBien sur je n\'ai pas pointé,<br />\r\n <br />\r\n Cliente satisfaite,<br />\r\n <br />\r\nBonne fin semaine <br />\r\n <br />\r\nclaudine<br />\r\n <br />\r\n <br />\r\n <br />\r\n','',0,14),(17731,'0',0,1214,7,1,'2009-09-16 13:10:00',1,'Fixer rdv FORMATION','-2',17730,2),(14618,'1',0,818,4,0,'2009-06-04 10:35:00',0,'reprise des prestations avec bossard ce jour <br />\r\n','',0,20),(13174,'0',575,67,4,0,'2009-04-30 14:54:00',0,'cliente absente du 17au 24 mai','',0,14),(13175,'1',4311,0,3,4,'2009-05-04 16:20:00',0,'iochem disponible pour le mercredi matin<br />\r\n','-2',11700,20),(13176,'1',3029,0,4,0,'2009-04-30 16:30:00',0,'veut bouger le jour <br />\r\n','',0,20),(13177,'1',3029,0,4,1,'2009-04-30 16:30:00',0,'veut changer le jour ou l\'horaire (voir pour inverser avec cazon)<br />\r\n','-2',13176,20),(13178,'1',3029,0,4,4,'2009-05-04 16:30:00',0,'annulation ','-2',13176,20),(13179,'1',0,728,4,0,'2009-04-30 16:31:00',0,'pas de modifs mais rivoire annule <br />\r\n','',0,20),(13180,'1',0,728,4,4,'2009-04-30 16:31:00',0,'','-2',13179,20),(13181,'1',0,1028,4,0,'2009-04-30 16:34:00',0,'rivoire annule ','',0,20),(13182,'1',0,1028,4,4,'2009-04-30 16:35:00',0,'','-2',13181,20),(13183,'1',0,812,4,0,'2009-04-30 16:38:00',0,'envoi planning ok<br />\r\n','',0,20),(13184,'1',858,233,4,0,'2009-04-30 16:38:00',0,'CLT ANNUL PRESTA DU 7 MAI FDM PREVENUE','',0,10),(13185,'1',0,812,4,4,'2009-04-30 16:39:00',0,'','-2',13183,20),(13186,'1',1758,0,4,0,'2009-04-30 16:42:00',0,'ok pour presta avec fourcade le 05 /05 de 13 à 17','',0,10),(13187,'1',3897,282,4,0,'2009-04-30 16:43:00',0,'CLT OK POUR PRESTA A PARTIR DE MAINTENANT LE JEUDI POUR 4H DE PRESTA ','',0,10),(13188,'1',4069,359,4,1,'2009-05-29 09:00:00',1,'rappel pour annulation de presta le 1/06 et 08/06 Mr Ducarne','-2',11126,10),(13189,'1',3691,0,4,0,'2009-04-30 17:03:00',0,'presta du 7/05 annulée <br />\r\nle 14/05 elle veut 3 heures<br />\r\nle 21/05 annulée','',0,10),(13190,'1',671,928,4,0,'2009-04-30 17:25:00',0,'30.04.09: Appel clte me faisant part que Mme AZZOUZI n\'était pas venue faire la presta cet apm.<br />\r\nMess Rpdr AZZOUZI afin de savoir. Elle me dit que je ne lui avais pas confirmer. or je me souviens très bien lui avoir confirmer elle faisait même ses courses.<br />\r\nLa clte souahite 1 intervention en + au cour de la sem prochaine. Mess Rpdr clte pour lui propsoer Mme AZZOUZI mardi 5.05 de 12h à 16h. Azzouzi n\'interviendrait pas chez VA.<br />\r\nj\'atd rpse clte pour informer AZZOUZI de ce changement.*<br />\r\n4.05.09: Mess Rpdr AZZOUZI pour lui confirmer presta Mme KINDELBERGER de 4h et de na pas aller chez VA','',0,9),(13191,'0',0,888,4,0,'2009-04-30 17:44:00',0,'N\'A PAS RÉUSSI A POINTER EN FIN D\'AM','',0,14),(13193,'1',1132,199,4,0,'2009-04-30 17:58:00',0,'30.04/ KOUNLOTHAM n\'a fait que 3h au lieu de 4h pour récupérer le 1.05','',0,9),(16926,'1',2067,359,4,0,'2009-07-31 09:18:00',0,'04/08:client acctp remplacment avec mme gervzi pr le 10/08 de 8h40 a 10h40<br />\r\n','',0,10),(16927,'1',4157,1062,4,0,'2009-07-31 09:38:00',0,'31/07:client vetu s\'assurer que les clés pd le mois d\'aout sont bien chez nous<br />\r\nNE VEUT PAS de REMPLACEMENT ','',0,10),(13198,'0',0,1080,4,0,'2009-05-05 10:22:00',0,'Appeler Mme PHILIP afin de savoir si elle accepterait d\'intervenir à nouveau 1 mercredi apm chez Mme PERCEBOIS le 13.05.09 et 20.05? Suivant réponse de Mme GAMBIER a mon mail.<br />\r\nMme PHILIP doit passer au bureau donc lui demander de vive voix=> elle doit nous appeler pour nous donner sa décision<br />\r\n7.05.09: Ok pour intervention 13 + 27.05','',0,9),(13200,'0',2686,854,5,0,'2009-05-04 10:25:00',0,'4.05.09: Appel ce jour de Mme NDOUO car sa presta chez M. CARRIERe est difficile. L\'appt est vraiment très sale (déchets comme bac de glace vide, du café de partout, des assiettes remplies de déchets datant de plusieurs jours, graisse, excréments d\'animaux...). Elle n\'a pas le temps de tout faire en 2h. Elle est excédée par ce comportement.<br />\r\nVoir avec VA si point qualité ou appel clt<br />\r\n5.05.09: Le clt a rappelé. Il n\'avait pas demandé de presta le lundi mais a été content d\'en avoir une. Pas de presta de replacement pour le 8.05, intervention le 15.05.09','',0,9),(13202,'1',2060,0,4,1,'2009-05-06 11:00:00',0,'satisfaite des prestations de choulet <br />\r\ntrès bonne première impression<br />\r\n','-2',13000,20),(13203,'1',0,1028,7,0,'2009-05-04 10:53:00',0,'donne sa démission','',0,20),(13204,'1',0,1028,7,1,'2009-05-04 10:53:00',0,'n\'a pas apprécié l\'avertissement <br />\r\npréfère démissionner car n\'accepte pas le retour négatif des clients<br />\r\n','-2',13203,20),(13205,'1',4408,0,1,0,'2009-05-04 10:55:00',0,'satisfaite première prestation?','',0,20),(13206,'1',4408,0,1,4,'2009-05-04 10:55:00',0,'','-2',13205,20),(13207,'1',4408,0,1,1,'2009-05-04 18:00:00',0,'oui très satisfait pour cette semaine jeudi matin par la suite le lundi après midi <br />\r\n','-2',13205,20),(13208,'1',2691,0,4,0,'2009-05-04 11:03:00',0,'msg kanté a fait malaise sa cousine n\'a pas eu de new depuis son départ à l\'hopital','',0,10),(13209,'1',2081,0,4,0,'2009-05-04 11:37:00',0,'annule prestation de cette semaine<br />\r\n','',0,20),(13210,'1',2081,0,4,1,'2009-05-04 11:37:00',0,'validation annulation prestation ?<br />\r\n','-2',13209,20),(13211,'1',2081,0,4,1,'2009-05-05 17:00:00',0,'par défaut annulons demain et semaine prochaine<br />\r\n','-2',13209,20),(19088,'0',692,1103,4,0,'2009-09-24 11:55:00',0,'A TEL CE MATIN SORT D\'UNE PNEUMOPATHIE, ELLE DOIT FAIRE DES EXAMENS DE SANTÉ CETTE AM<br />\r\n<br />\r\nCLIENT LOUIS PRÉVENU IL ANNULE LA PRESTATION','',0,14),(13214,'0',4480,0,3,0,'2009-05-04 11:47:00',0,'2H de prestation par semaine<br />\r\n','',0,20),(13215,'0',4480,0,3,4,'2009-05-04 11:47:00',0,'','-2',13214,20),(13216,'0',4480,0,3,4,'2009-05-04 17:42:00',0,'','-2',13214,20),(13217,'1',4481,0,3,0,'2009-05-04 11:54:00',0,'5H de prestation par semaine<br />\r\n','',0,20),(13218,'1',4481,0,3,4,'2009-05-04 11:54:00',0,'','-2',13217,20),(13219,'1',4481,0,3,4,'2009-05-04 17:34:00',0,'','-2',13217,20),(13220,'1',4355,0,9,4,'2009-05-05 18:39:00',0,'','-2',12143,20),(13221,'0',2417,0,4,4,'2009-05-05 13:46:00',0,'reprise prestation ?','-2',13015,20),(13412,'1',4311,0,3,1,'2009-05-07 16:50:00',0,'ok pour le démarrage des prestations<br />\r\n','-2',11700,20),(13223,'1',0,1061,4,1,'2009-05-05 12:07:00',0,'passe demain<br />\r\n','-2',12814,20),(13224,'1',871,204,4,0,'2009-05-04 12:13:00',0,'Bonjour,<br />\r\n<br />\r\nMerci de prendre en compte que nous ne souhaitons pas de prestations de ménage le mercredi 20 mai.<br />\r\nNous prévenons également Mme Le brasidec via le carnet de liaison.<br />\r\nCordialement,<br />\r\n<br />\r\nV. Buet<br />\r\n','',0,14),(13225,'1',0,1131,7,1,'2009-05-04 12:15:33',0,'Vérification des références','-2',0,10),(13226,'1',0,1131,7,1,'2009-05-04 15:00:00',1,'','-2',13225,10),(13227,'1',689,421,4,0,'2009-05-04 12:15:00',0,'pas pu telepointé au départ car ligne prise 13.00 16.00<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nbon WE<br />\r\n<br />\r\nvalerie<br />\r\njeu. 30/04/2009 16:14','',0,14),(13228,'1',2431,0,4,1,'2009-05-04 12:36:00',0,'elle vient bien jeudi mais fera 4H de prestation <br />\r\n','-2',13095,20),(13229,'1',1026,0,4,1,'2009-05-05 15:52:00',0,'PAS DE REPORT annule le 20 et le 27/05','-2',13111,20),(13230,'1',4325,0,1,0,'2009-05-04 12:48:00',0,'','',0,2),(13231,'1',4325,0,1,4,'2009-05-04 12:48:00',0,'Msg laissé sur port cliente pour faire un point sur les presta','-2',13230,2),(13232,'1',0,733,4,0,'2009-05-04 12:50:00',0,'rattrapage des 30 mn chez raspaut <br />\r\n','',0,20),(13233,'1',0,733,4,1,'2009-05-04 12:51:00',0,'ok + 30 mn chez lui <br />\r\n','-2',13232,20),(13234,'1',0,1030,4,0,'2009-05-04 12:54:00',0,'presta chez pongiluppi le 30/04<br />\r\n','',0,20),(13235,'1',2260,0,4,0,'2009-05-04 13:11:00',0,' Msg à 13h 9 Es malade ce 04 mai ','',0,10),(13236,'1',4482,0,3,0,'2009-05-04 13:15:00',0,'','',0,2),(13237,'1',4482,0,3,3,'2009-05-07 12:30:00',1,'','-2',13236,2),(13240,'1',0,877,4,0,'2009-05-04 13:41:00',0,'prob sante nous tient informé mais suspension prestation <br />\r\n','',0,20),(13241,'0',0,165,4,0,'2009-05-04 14:00:00',0,'Bonjour,<br />\r\n<br />\r\nIl me reste une journée de congés à prendre avant fin Mai, je souhaiterai poser le vendredi 22 mai 2009.<br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(13242,'1',0,877,4,1,'2009-05-04 14:02:00',0,'hospitalié elle nous tient informé pour la suite des evenements','-2',13240,20),(13243,'1',0,877,4,1,'2009-05-05 18:55:00',0,'donne les clés a mr henn <br />\r\n','-2',13240,20),(13244,'1',0,1030,4,1,'2009-05-04 14:04:00',0,'pas d\'heure en plus<br />\r\n<br />\r\n','-2',13234,20),(13245,'1',3206,0,4,0,'2009-05-04 14:04:00',0,'bernardini absente si tt est Ok elle viendra ce jeudi<br />\r\n','',0,20),(13246,'1',3206,0,4,1,'2009-05-04 14:06:00',0,'il est ok le tenir informé<br />\r\n','-2',13245,20),(13247,'1',3047,0,4,1,'2009-05-04 14:27:00',0,'c\'est ok pour rolland<br />\r\n','-2',12968,20),(13248,'1',3047,0,4,0,'2009-05-04 14:27:00',0,'client souhaite que l\'avoir soit déduit ce mois ci 37 € car prélèvement auto et pas pris en compte','',0,20),(13249,'1',3047,0,4,1,'2009-05-04 14:28:00',0,'ok pris en compte','-2',13248,20),(13250,'1',2785,719,1,0,'2009-04-07 14:27:00',0,'LA PRESTA DU 7.04 A ETE ANNULEE LA VEILLE PAR LA CLIENTE CAR SA FILLE VENAIT / PRESTA FACTUREE AUTOMATIQUEMENT PAR LOGICIEL...','',0,9),(13251,'1',4412,0,9,4,'2009-05-12 14:47:00',0,'','-2',12656,20),(13252,'1',3099,0,4,4,'2009-05-06 11:35:00',0,'on la tient informé<br />\r\nnon personne mais 1H en plus sur la prestation de lundi ou remplacement<br />\r\n','-2',13042,20),(13253,'1',3509,0,4,4,'2009-05-12 16:44:00',0,'jour ferié du 21/05','-2',12852,20),(13254,'1',4203,0,4,0,'2009-05-04 15:20:00',0,'souhaite annuler la prestation de cette semaine<br />\r\n','',0,20),(13255,'1',4203,0,4,1,'2009-05-04 15:20:00',0,'a voir on la tient informé','-2',13254,20),(13256,'1',0,994,4,0,'2009-05-04 15:30:00',0,'démarrage de la prestation <br />\r\n','',0,20),(13257,'1',0,994,4,1,'2009-05-04 15:33:00',0,'ok pour pousson<br />\r\n','-2',13256,20),(13258,'1',3025,0,4,4,'2009-05-04 15:35:00',0,'le matin ok ?','-2',12897,20),(13259,'1',3025,0,4,1,'2009-05-06 15:36:00',0,'oui ok pour le matin et ok pour 1ere prestation ','-2',12897,20),(13260,'1',4428,0,1,0,'2009-05-04 15:40:00',0,'','',0,20),(13261,'1',4428,0,1,4,'2009-05-21 15:40:00',0,'','-2',13260,20),(13262,'1',4203,0,4,1,'2009-05-04 15:44:00',0,'exceptionnellement annule pour cette semaine (non respect du délai) s\'excuse et comprend la prochaine fois respectera le délai d\'annulation<br />\r\n','-2',13254,20),(13263,'0',1197,0,4,0,'2009-05-04 15:57:00',0,'le client est facturé une heure au lieu de 2 car l\'intervenante a dû évacuer l\'immeuble suite à un risque de fuite de gaz','',0,9),(13264,'1',3029,0,4,1,'2009-05-04 16:30:00',0,'par défaut inverse CAzon et Gaultier sur l\'horaire <br />\r\n','-2',13176,20),(13265,'1',3029,0,4,1,'2009-05-07 16:30:00',0,'il est Ok pour décaler la prestation sur la base horaire 16H 18H ','-2',13176,20),(13266,'1',596,1015,4,0,'2009-05-04 16:31:00',0,'MME DULLIEUX DOIT NOUS RAPPELER POUR CONFIRMER LA PRESTA DU 14.05 AVEC BERTHE / TENIR AU COURANT BERTHE<br />\r\n11.05.09: SMS à Mme BERTHE pour lui dire clte ok pour presta du 14.05 + savoir si elle souhaiterait la conserver comme clte ou pas?<br />\r\n11.05.09: Souhaite la garder comme clte même en attendant que l\'on trouve qlqun pour les lannelongue.Atn elle ne peut commencer qu\'à 9h20 chez la clte car dépose son fils à l\'école avant','',0,9),(13268,'1',4244,0,4,0,'2009-05-04 16:35:00',0,'démission vermoere reprise prestation choulet<br />\r\n','',0,20),(13269,'1',4244,0,4,4,'2009-05-04 16:35:00',0,'','-2',13268,20),(13270,'1',4244,0,4,4,'2009-05-06 17:47:00',0,'souhaite suspendre les prestations temporairement car difficultés sur la plan financier<br />\r\n','-2',13268,20),(13271,'1',0,1132,7,1,'2009-05-04 16:39:22',0,'Vérification des références','-2',0,10),(13272,'1',0,1132,7,1,'2009-05-04 15:00:00',1,'','-2',13271,10),(13273,'1',3597,0,4,0,'2009-05-04 16:43:00',0,'démission vermoere<br />\r\n','',0,20),(13274,'1',3597,0,4,1,'2009-05-04 16:43:00',0,'Ok pour reprise avec choulet<br />\r\n','-2',13273,20),(13275,'1',3597,0,4,4,'2009-05-06 16:43:00',0,'voir si reprise des le 11/05 ou presta maintenu vermoere <br />\r\ntenir informé a ce moment la des validation de l\'horaire<br />\r\naimerait que choulet passe un soir pour explication<br />\r\n<br />\r\nannule celle du 11/05 reprise 18/05','-2',13273,20),(13276,'1',4460,1124,7,0,'2009-05-04 16:45:00',0,'','',0,10),(13277,'1',4460,1124,7,1,'2009-05-04 16:45:00',0,'Pour faire point sur 1ère presta. RDV convenue av clt le lundi 11/05/09.','-2',13276,10),(13278,'1',4460,1124,7,6,'2009-05-11 11:00:00',0,'Suite à mon ctrl Clt présente. Pas de Prob pour le moment. Interv se familiarise avec les produits BIO. Clt très cool sur le temps d\'adaptation. Doit rappeler dans 1 sem.','1',13276,10),(20825,'0',5319,0,4,0,'2009-11-12 16:27:00',0,'Démarrage presta vers le 26.11.09 ','',0,9),(13284,'1',0,371,4,0,'2009-05-04 16:53:00',0,'prestation demain chez begue <br />\r\n','',0,20),(13285,'1',0,371,4,4,'2009-05-04 16:54:00',0,'','-2',13284,20),(13286,'1',3878,0,4,0,'2009-05-04 16:56:00',0,'vermoere demissionne ','',0,20),(13287,'1',3878,0,4,1,'2009-05-04 16:57:00',0,'','-2',13286,20),(15557,'1',2344,597,4,0,'2009-06-23 13:18:00',0,'Bonsoir Bonnie,<br />\r\n <br />\r\nJ\'ai repasser ce jour du linge de maison pour Mme PIET soit 2 Heures.<br />\r\n <br />\r\n <br />\r\nJe dois lui rapporter demain;<br />\r\n <br />\r\nCordialement <br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(15310,'1',3662,0,4,0,'2009-06-17 11:44:00',0,'message rpd mme buisson (compagne de monsieur caron) pour organiser la mise en place des presta à st mathieu ; mme laurent ne pourra assurer les prestas car trop loin de chez elle ; proposer lara ou doucine<br />\r\n17.06.09: MmE LARA =ok pour intervenir le mardi matin<br />\r\n17.06.09: La clte a rappelé rdz-vs le 18.06. pour rencontre à nouvelle adresse : 26 rue des erables 34270 St Mathieu de Tréviers<br />\r\n30.06: 1ère presta. Mme BUISSON a demandé à Mme LARA de faire bcp de choses. Maison de 200m² 3 sdb+3chbres. Mme LARA n\'a pas pu finir la presta. A passer aspi en haut, bas=aspi+serpillère, + à fait sdb. Si la clte veut sdb+resta maison = 3 heures au moins. Sinon alternance haut/bas.<br />\r\n1.07.09: Mess Rpdr Mme BUISSON pourf aire point sur la presta.<br />\r\n2.07.09: La clte est trés satisfaite de la presta de Mme LARA; J\'ai insisté sur le fait qu\'en 2h elle ne pouvait pas faire toute la maison, mais qu\'il fallait faire 1 roulement : 1 semaine le haut, 1 semaine le bas (par exemple). La clte a remis 21 cles à Mme LARA=>envoie attestation<br />\r\nMme LARA était bien restée 2h.<br />\r\n6.07: La clte entretient bien sa maison entre les presta. Mme LARA a eut le tps de faire ce que la clte lui avait demandé + à fait qlq vitres car avaient du tps.','',0,9),(13290,'1',3878,0,4,4,'2009-05-11 15:48:00',0,'remise clés pour dernière prestation','-2',13286,20),(13292,'1',2985,0,4,0,'2009-05-04 17:05:00',0,'vermoere démissionne<br />\r\n','',0,20),(13293,'1',2985,0,4,4,'2009-05-04 17:05:00',0,'quelqu\'un qui peut reprendre les prestations mercredi matin 9h - 11h ','-2',13292,20),(13294,'1',2985,0,4,4,'2009-05-07 16:27:00',0,'','-2',13292,20),(13295,'0',0,163,4,0,'2009-05-04 17:07:00',0,'Terme au contrat pour inaptitude professionnelle (PR) le 4.04.09','',0,9),(13296,'1',1104,0,4,0,'2009-05-04 17:08:00',0,'vermoere démissionne ','',0,20),(13297,'1',1104,0,4,1,'2009-05-04 17:08:00',0,'choulet peut reprendre sa suite <br />\r\nne sait pas il fait le point de son côté et nous tient informé mais la chose qu\'il voulait absolument éviter c\'était de changer d\'intervenante.<br />\r\nOk nous lui expliquons que c\'est exceptionnel ce sont des choses qui arrivent rarement. Quelqu\'un peut reprendre sa suite des semaine prochaine<br />\r\n<br />\r\n','-2',13296,20),(13298,'0',0,595,4,0,'2009-05-04 17:09:00',0,'Terme au contrat : Démission au 3.04.09 pour déménagement de région','',0,9),(13433,'1',2932,0,7,0,'2009-05-07 11:08:00',0,'retour des clés<br />\r\n','',0,20),(13434,'1',2932,0,7,4,'2009-05-07 11:09:00',0,'retour du recommandé pour remise des clés<br />\r\n','-2',13433,20),(13299,'1',1104,0,4,4,'2009-05-07 16:22:00',0,'reprise prestation?<br />\r\n','-2',13296,20),(13300,'1',3890,0,4,0,'2009-05-04 17:24:00',0,'vermoere démissionne <br />\r\n','',0,20),(13301,'1',3890,0,4,1,'2009-05-04 17:25:00',0,'ok si la personne est aussi bien il n\'y a aucun soucis sinon en a marre de devoir changer d\'intervenante <br />\r\n','-2',13300,20),(13302,'1',3890,0,4,1,'2009-05-05 18:54:00',0,'reflechi se donne encore 24H avec son mari avant de prendre une décision et nous tient informé pour la suite<br />\r\n','-2',13300,20),(17769,'0',0,1133,7,0,'2009-08-25 18:55:00',0,'6 msg laissés le 25/08 sans retour de l\'intervenante : reprise ? (pas de pointage), clé de mme Forrest ?, non intervention chez mme Reyftmann','',0,19),(13305,'1',4311,0,3,4,'2009-05-05 17:18:00',0,'','-2',11700,20),(13306,'1',4481,0,3,4,'2009-05-06 17:34:00',0,'','-2',13217,20),(13307,'0',4480,0,3,4,'2009-05-06 17:35:00',0,'','-2',13214,20),(13308,'1',257,0,5,0,'2009-05-04 17:49:00',0,'','',0,2),(13309,'1',257,0,5,1,'2009-05-04 17:49:00',0,'Aspi HS (sac mal changé donc tt a été aspiré en dehors du sac) mais la cliente ne sait pas s\'il s\'agit de mme Coulibaly car elle a eu d\'autres personnes entre temps + qq objets cassés + laisser les produits sortis dans la cuisine qd ils sont vides','-2',13308,2),(13310,'1',4298,0,1,0,'2009-05-04 18:25:00',0,'','',0,2),(13311,'1',4298,0,1,4,'2009-05-04 18:25:00',0,'Msg laissé sur port cliente pour faire un point sur les presta','-2',13310,2),(13312,'1',4392,0,1,0,'2009-05-04 18:26:00',0,'','',0,2),(13313,'1',4392,0,1,4,'2009-05-04 18:27:00',0,'Msg laissé sur port client pour faire un point sur les presta','-2',13312,2),(13314,'1',119,0,1,0,'2009-05-04 18:54:00',0,'','',0,2),(13315,'1',119,0,1,1,'2009-05-04 18:54:00',0,'Client satisfait des presta, cependant lui dire de penser à éteindre les lumières et le fer à repasser avant de partir. Pour le linge repassé, ne pas faire de tas car le linge est de nouveau froissé.','1',13314,2),(13316,'1',1920,0,5,0,'2009-05-04 19:07:00',0,'','',0,2),(13317,'0',4360,0,5,0,'2009-05-04 19:07:00',0,'enlever 4 heures sur prestations de mai','',0,46),(13318,'1',1920,0,5,4,'2009-05-04 19:07:00',0,'Msg laissé sur port cliente pour donner infos suite au dégat ds les WC','-2',13316,2),(13319,'1',4249,220,4,0,'2009-05-05 10:07:00',0,'5.05.09: Mess à la maman de Mme GAUCH afin de savoir si Mme GAUCH souhaiterait avoir 1 presta avec 1 remplaçante pdt CP de Mme LAURENT du 11.05 au 18.05 inclus.<br />\r\nJ\'ai prpospé MmE TOUMI mais pas donner de jours et heures. <br />\r\nClte ok pour presta le 12.05 et le 18.05. Mme TOUMI ok','',0,9),(16908,'1',2113,507,4,0,'2009-07-30 15:23:00',0,'30/07:<br />\r\nok remplacement<br />\r\nsi elle peut faire tout le ménage et le repassage en 4 h tant mieux<br />\r\nsinon demande si intervenante peut rester une heure de plsu','',0,10),(13321,'1',2021,0,4,0,'2009-05-05 11:09:00',0,'bernardini en arrêt cette semaine ','',0,20),(13322,'1',2021,0,4,4,'2009-05-05 11:10:00',0,'','-2',13321,20),(13323,'1',2021,0,4,1,'2009-05-05 15:01:00',0,'oui souhaite un remplacement pour demain après midi si possible','-2',13321,20),(13324,'1',1019,0,4,0,'2009-05-05 11:12:00',0,'bernardini absente ','',0,20),(13325,'1',1019,0,4,4,'2009-05-05 11:13:00',0,'','-2',13324,20),(13326,'1',1019,0,4,1,'2009-05-05 17:38:00',0,'ok ne souhaite pas la remplacer <br />\r\n','-2',13324,20),(13327,'1',4315,0,1,0,'2009-05-05 11:56:00',0,'','',0,2),(13328,'1',4315,0,1,4,'2009-05-05 11:56:00',0,'Msg laissé sur port cliente pour faire un point sur les presta + remplacement du 25 au 29/05 (Boucherrab lundi, mardi, jeudi 13h-17h => aller avec mme Fortes le 19/05 pour voir ce qu\'il y a à faire)','-2',13327,2),(13329,'1',4315,0,1,1,'2009-05-05 12:02:00',0,'Client très satisfait, rien à changer !','1',13327,2),(13332,'1',3654,352,4,0,'2009-05-05 12:57:00',0,'5.05.09: Clt a oublié de laissé une serrure ouverte. Mme AKEVA ne peut pas travailler. Il annule la presta car ne peut pas se déplacer.','',0,9),(13333,'1',2312,0,4,0,'2009-05-05 13:38:00',0,'appel 12h 53 pour absence kanté mardi 5 mai ok pour sagot','',0,10),(13334,'0',2417,0,4,4,'2009-05-06 17:16:00',0,'','-2',13015,20),(13335,'1',3866,0,4,0,'2009-05-05 13:48:00',0,'msg pour desou commence à 14h 10 au lieu de 14h 30','',0,10),(13336,'1',3654,0,1,0,'2009-05-05 13:48:00',0,'le client a oublié de laisser la porte ouverte et l\'intervenante n\'a pu effectuer la presta ; nous ne facturons pas car erreur de notre part la semaine passée et le client a été obligé de revenir ouvrir la porte','',0,9),(13956,'1',4399,0,3,1,'2009-05-19 16:03:00',0,'Ok poru la première prestation avec hawari le 5 juin sur le créneau horaire 15h-17H <br />\r\nOk mais 1ere fois aimerait 14H pour pouvoir repartir au travail après <br />\r\nOk c\'est validé avec Mme Hawari <br />\r\n','-2',12546,20),(13338,'1',3762,898,4,0,'2009-05-05 14:42:00',0,'Pbl<br />\r\nMme Raffi étant partie en vacances, sa belle-soeur devait lui ouvrir la porte. Celle-ci a oublié les cles. elle a du retourner à son domicile et revenir lui rapporter les clés = perte de 3/4 d\'heure. Afin de finaliser la prestation, Mme Guy a rapporter le linge à son domicile pour finir la prestation. 1 heure en plus sera facturée. Sa belle-soeur s\'est proposée de payer l\'heure en plus.','',0,14),(13340,'1',2021,0,4,4,'2009-05-06 17:40:00',0,'','-2',13321,20),(13341,'1',4017,0,1,0,'2009-05-05 15:26:00',0,'MESSAGE REPONDEUR DEMANDANT AU CLIENT DE NE PAS NOUS ENVOYER DE CHEQUE CAR PRELEVE DIRECTEMENT (il s\'agissait d\'une erreur sur la facture)','',0,9),(13342,'0',4192,0,4,0,'2009-05-05 15:31:00',0,'prestation du 8 reportée au 6 de 12h à 15 h.','',0,10),(13343,'1',4487,0,9,0,'2009-05-05 16:07:00',0,'','',0,2),(13344,'1',1102,237,4,0,'2009-05-05 16:07:00',0,'Cliente ne souhaite pas de remplacement pdt abs Moisan du 21 au 24 mai 2009','',0,14),(13345,'1',4487,0,9,4,'2009-05-05 16:07:00',0,'Msg laissé sur port cliente pour savoir si passe par nous et faire proposition vendredi matin mme Ebo (9h30-11h30)à partir du 15/05','-2',13343,2),(13464,'1',1442,0,4,0,'2009-05-07 14:47:00',0,'MME DUCANOIS VEUT PERMUTER AVEC CE CLIENT CAD QUE MME GARROUMA IRAIT CHEZ LUI DE 14H15 A 17H15 AU LIEU DE 09H A 12H /CELA N ARRANGE PAS LE CLIENT MAIS IL REFLECHIT / FAIRE LE POINT ET EN FONCTION ON AVISE<br />\r\n11.05.09/ CLT OK POUR FAIRE 1 ESSAI AU MOINS 1 FOIS (14h/17h). Prévoir 1 point avec le clt le lendemain de la presta<br />\r\n14.05.09: Mme DUCANOIS souhaite conserver ses presta l\'apm, ce qui arrange M. bourguignon.','',0,9),(13348,'1',0,1101,7,0,'2009-05-05 16:38:00',0,'justificatif de domicile<br />\r\n','',0,20),(13349,'1',0,1101,7,4,'2009-05-07 16:38:00',0,'pas la même adresse sur le justificatif de domicile valider avec elle ainsi que attestation carte vitale (une en guyanne)<br />\r\n','-2',13348,20),(15672,'1',2595,472,4,0,'2009-06-29 11:16:00',0,'ANNUL PRESTA DU 08/07','',0,10),(13643,'1',3356,0,4,1,'2009-05-12 15:04:00',0,'annule les prestations','-2',13642,20),(13644,'1',3372,0,4,0,'2009-05-12 15:06:00',0,'jour ferié 21/05','',0,20),(13645,'1',3372,0,4,1,'2009-05-12 15:07:00',0,'souhaite un report le mercredi après midi<br />\r\n','-2',13644,20),(13351,'0',3014,863,5,0,'2009-05-05 16:48:00',0,'message répondeur lui demandant de télépointer de nouveau et de nous rappeler au cas où cela ne fonctionne pas chez certains clients<br />\r\n11.05.09: Pas de pointage chez les clts<br />\r\n19.05.09: Pointage irrégulier. J\'atd de voir sema procahien pour faire point avec salariée si besoin<br />\r\n25.05.09: Pointage irrégulier=> point salariée<br />\r\n15.06.09: Point sur pointage => irrégulier','',0,9),(15703,'0',4488,0,4,0,'2009-06-29 16:30:00',0,'29/06 message laissé pour le dépot des clés de sa boîte aux lettres dans la semaine','',0,10),(13353,'1',794,631,5,0,'2009-05-05 16:55:00',0,'message répondeur lui demandant de faire attention à ne pas oublier le télépointage ou de nous appeler si elle rencontre des problèmes / vérifier si repointe ou si nous a rappelé','',0,9),(13578,'1',2741,0,1,1,'2009-05-12 11:46:00',0,'Travail \"brouillon\" (affaires pas rangées à leur place, poeles mises ds le LV alors qu\'elles étaient ds l\'évier pour les laver à la main). Intervenante très charmante et consciencieuse. <br />\r\n<br />\r\nLes clients déménagent en juillet donc ils changeront d\'intervenante à ce moment.','-2',12178,2),(13577,'1',2031,0,4,0,'2009-05-12 11:47:00',0,'un mec a sonné pendant la prestation chez la cliente et dit qu\'il est venu pour couper des arbres','',0,10),(13358,'1',0,0,3,3,'2009-05-05 19:00:00',1,'','-2',12912,19),(13359,'1',0,0,3,3,'2009-05-07 17:00:00',1,'','-2',12539,19),(13576,'1',4398,0,1,3,'2009-05-12 11:48:00',0,'La première prestation s\'est très bien déroulée. On continue comme ça','-2',13575,19),(16709,'0',4253,678,4,0,'2009-07-28 10:11:00',0,'28/07/<br />\r\nMSG LAISSE PR CONNAITRE LA SUITE DES OPERATIONS ET PROPOSER UN REMPLACEMENT AVEC MM E SOUCHARD PR LE MARDI UNIQUEMENT !! 04/08 DE 14H A 18H','',0,10),(13575,'1',4398,0,1,0,'2009-05-12 11:48:00',0,'','',0,19),(13365,'1',861,109,4,0,'2009-05-05 17:37:00',0,'Monsieur BOURDAUD<br />\r\nPortable : 06 87 47 71 34 <br />\r\n<br />\r\nMerci de le rappeler concernant la prestation de vendredi pour que sa femme de ménage vienne jeudi.<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mardi 5 mai 2009 à 17:11<br />\r\n<br />\r\n','',0,14),(13367,'0',4229,0,4,0,'2009-05-05 17:44:00',0,'Abce demain serera prevenue','',0,10),(13368,'0',692,1103,4,0,'2009-05-05 18:06:00',0,'elle prend des initiatives, relationnel ok. des petites choses à revoir mais elle prend tout en compte et s\'améliore de suite','',0,14),(13369,'0',725,865,4,0,'2009-05-05 18:14:00',0,'pas de relationnel car elle ne la rencontre jamais<br />\r\nniveau qualité ok','',0,14),(13370,'1',3890,0,4,4,'2009-05-07 13:57:00',0,'','-2',13300,20),(13371,'1',0,877,4,1,'2009-05-12 14:55:00',0,'ok bien repris le travail ok pour decaler bribet<br />\r\n','-2',13240,20),(13372,'0',0,1134,7,1,'2009-05-05 19:00:39',0,'Vérification des références','-2',0,44),(13373,'0',0,1134,7,1,'2009-05-05 15:00:00',1,'','-2',13372,44),(13374,'1',809,0,4,0,'2009-05-06 09:31:00',0,'msg pour abce Es jeudi 07 mai','',0,10),(13375,'0',1191,0,4,0,'2009-05-06 09:34:00',0,'Mme LAURENT sera en congès la semaine du 11.05 au 18.05 inclus. Me VIGNON souahite 1 presta de remplacement.<br />\r\n6.05.09: Mess Rpdr pour propsoer 1 presta le 14.05 de 14h à 16h avec MmE taleb. Dès confirmation clt confirmer à Mme TALEB<br />\r\n6.05: Le clt souhaite 1 inter le 11 ou le 13.05 apm.J\'ai pensé à Mme TOUMI le 11.05 14h/16h','',0,9),(13377,'0',3771,848,4,0,'2009-05-06 09:39:00',0,'clt annul presta du 11 mai et ok avec fdm pour une heure de plus le 18 mai ','',0,10),(13378,'1',3760,0,4,0,'2009-05-06 09:43:00',0,'msg pour ace kanté veut remplacement début de semaine','',0,10),(13379,'1',4355,0,9,4,'2009-05-12 10:38:00',0,'','-2',12143,20),(13380,'0',0,1135,7,1,'2009-05-06 11:03:13',0,'Vérification des références','-2',0,21),(13381,'0',0,1135,7,1,'2009-05-06 15:00:00',1,'','-2',13380,21),(13382,'1',4449,0,9,0,'2009-05-06 11:03:00',0,'5H/S LUNDI 2H ET VENDREDI 3H','',0,19),(13384,'1',3099,0,4,1,'2009-05-07 11:37:00',0,'no reste comme cela pour le moment ne veut pas de remplacement mais en voudra un pour le 1er juin (pentecôte)','-2',13042,20),(13385,'1',3727,0,4,4,'2009-05-11 15:37:00',0,'','-2',12900,20),(13386,'1',4182,0,4,0,'2009-05-06 12:03:00',0,'ok pour demain de 13H à 15H','',0,20),(13387,'1',4182,0,4,1,'2009-05-06 12:03:00',0,'ok et tout se passe bien satisfaite de la qualité du ménage','-2',13386,20),(13388,'1',2676,421,4,0,'2009-05-06 13:15:00',0,'2.5h le 05.05.2009<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie <br />\r\n','',0,14),(13389,'0',0,441,4,0,'2009-05-06 13:52:00',0,'Elle ne peut pas pointer chez trumet car cliente est svt au tel pour son boulot.<br />\r\nPB pointage avec labat car ils ont 2 lignes','',0,14),(13391,'1',1340,299,4,0,'2009-05-06 14:07:00',0,'annul presta du 8 mai clte voufrait 2 heures de plus la semaine prochaine <br />\r\non doit rappeler pour confirmer possibilités ou pas<br />\r\n','',0,10),(13392,'1',2810,273,4,0,'2009-05-06 14:11:00',0,'pas de possibilité remplacement pour 8 mai. clt prevenu et ok','',0,10),(13394,'1',1794,0,1,4,'2009-05-06 15:23:00',0,'Proposition mme Colaco L/V à partir du 11/05','-2',13393,2),(13398,'1',4495,0,9,0,'2009-05-06 15:44:00',0,'LE CLIENT EST INTERESSE PAR UNE PRESTATION PAR MOIS ENVIRON / HABITE LE MEME IMMEUBLE QUE SARRAZIN ET A COTE DE LAMOUROUX. NOUS CONTACTERA QUAND AURA BESOIN UNE SEMAINE AVANT LA DATE SOUHAITEE / LA FACTURER A 19 €','',0,9),(13402,'0',0,370,4,0,'2009-05-06 16:05:00',0,'vacances du 3 au 23 aout 2009<br />\r\nprévenir ses clients','',0,14),(14822,'1',835,165,4,0,'2009-06-08 11:50:00',0,'Bonjour,<br />\r\n<br />\r\nMadame Charron sera absente le jeudi 11 juin, elle souhaitait que j’intervienne, par conséquent et avec l’accord de Madame Touron, j’ai modifié mes horaires du mercredi 10 juin. <br />\r\nJe ferais donc :<br />\r\n- 8 h à 12 h chez Madame Charron,<br />\r\n- 14 h à 17 h chez Madame Touron.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n<br />\r\n','',0,14),(13404,'1',4358,1099,7,0,'2009-05-06 16:27:00',0,'appel laisser msg pour faire point sur les presta(6/05/09)','',0,10),(13405,'1',2203,0,1,0,'2009-05-06 17:11:00',0,'','',0,2),(13406,'0',2586,0,4,0,'2009-05-06 17:12:00',0,'msg ES en arrêt jeudi 07/05','',0,10),(13407,'1',2061,0,4,0,'2009-05-06 17:15:00',0,'congés maternité suspend les prestations à compter du 26/05','',0,20),(13408,'1',2061,0,4,1,'2009-05-06 17:15:00',0,'ok pris en compte <br />\r\n','-2',13407,20),(13409,'1',2203,0,1,1,'2009-05-06 17:11:00',0,'Appel pour faire le point sur presta avec mme Esene : OK niveau ménage (ne pas laisser serpillères et chiffons sur plan de travail à la fin des presta => les étendre); repassage (11 chemises et 1 tissus en 1h45) la cliente trouve que ce n\'est pas bcp car il y aura plus de repassage par la suite + housse salie (fer laissé ?) + mme Esene enlevait systématiquement la housse avant donc chemises tâchées (la cliente a racheté une housse à élastiques pour qu\'elle ne puisse plus l\'enlever)<br />\r\n<br />\r\nLa cliente passe à 4h ttes les 2 semaines à compter du 13/05 afin que mme Esene puisse faire les balcons, vitres, ...','-2',13405,2),(13410,'0',2417,0,4,1,'2009-05-07 11:47:00',0,'elle nous fait parvenir le règlement semaine prochaine car attend un crédit de la banque <br />\r\ncomprend que les prestations soit suspendu mais règle mardi prochain sinon ne pas hésiter a la relancer<br />\r\n','-2',13015,20),(13411,'1',2203,0,1,6,'2009-05-27 14:00:00',1,'','-2',13405,2),(13413,'1',4481,0,3,4,'2009-05-07 17:03:00',0,'','-2',13217,20),(13414,'0',4480,0,3,4,'2009-05-07 17:36:00',0,'','-2',13214,20),(13524,'1',4402,472,4,0,'2009-05-11 14:26:00',0,'OK pour changement d\'horraire ponctuelle . Presta prévue pour 11h30.','',0,10),(13416,'0',3538,0,4,0,'2009-05-06 17:59:00',0,'a demandé changement planning suite au pont début Mai 2009, a annulé pour cause de varicelle ???','',0,21),(13417,'1',3597,0,4,1,'2009-05-19 12:14:00',0,'très satisfaite de choulet ne veut pas changer d\'intervenante<br />\r\n','1',13273,20),(13418,'1',1794,0,1,1,'2009-05-06 18:15:00',0,'Cliente Ok rdv 8h30 le 11/05 ensuite verra la répartition des H et taches','-2',13393,2),(13420,'1',1610,567,4,0,'2009-05-07 09:17:00',0,'mess laisser clt le 7 mai pas de remplacement possible cette semaine ','',0,10),(13421,'1',2647,534,4,0,'2009-05-07 09:19:00',0,'mess laisser le 7 mai à 09h 19 pour absence fdm du 7 mai ','',0,10),(13422,'1',2113,507,4,0,'2009-05-07 09:22:00',0,'clt prevenue pour absence fdm le 7 mai à 9h22','',0,10),(13423,'1',2112,507,4,0,'2009-05-07 09:25:00',0,'clt prevenue le 7 mai à 9h25 pour absence fdm du 7 mai ','',0,10),(13424,'0',3501,995,4,0,'2009-05-07 09:29:00',0,'fdm prevenue absence clt du 14 mai <br />\r\n','',0,10),(13425,'1',2067,453,4,0,'2009-05-07 09:35:00',0,'mess laisser le 7 mai à 9h35 pour absence de mme guerin le 11 mai ','',0,10),(13426,'1',4483,678,4,0,'2009-05-07 10:01:00',0,'ok pour début presta le 12 mai avec souchard','',0,10),(13427,'0',0,1136,7,1,'2009-05-07 10:17:31',0,'Vérification des références','-2',0,47),(13428,'0',0,1136,7,1,'2009-05-07 15:00:00',1,'','-2',13427,47),(13429,'0',4253,0,4,0,'2009-05-07 10:12:00',0,'Mme DALBIS trés satisfaite de cupit pour la presta du 7 mai ok pour mardi maatin et vend aprém car','',0,10),(13430,'1',3584,0,4,0,'2009-05-07 10:24:00',0,'annule le 14 et reporte le 21 (ferié) au 20<br />\r\n','',0,20),(13431,'1',3584,0,4,1,'2009-05-07 10:25:00',0,'','-2',13430,20),(16921,'1',2702,0,1,0,'2009-07-30 18:25:00',0,'','',0,19),(13436,'0',1260,322,4,0,'2009-05-07 11:13:00',0,'7.05.09 Clt interessé par 2x2h/sem au lieu d\'1 fois 3h.<br />\r\nIdéal pour eux lundi et jeudi. Voir avec Mme CALVET si c\'est possible pour elle<br />\r\n7.05.09/Clt ok pour intervention le lundi 16h20/18h20 + comme d\'habitude le jeudi.<br />\r\nFaire point CP avec le clt + 1er juin<br />\r\n12.05.09: Mess Rpdr clt pour CP de Mme CALVET + savoir si presta le 1er.06 car jour W<br />\r\n19.05.09: VA a vu avec Mme AZZOUZI pour intervention le vendredi 22 + 29 chez ce clt.Mess Rpdr laissé à la clte par VA','',0,9),(14040,'1',2676,421,4,0,'2009-05-19 17:08:00',0,'repassage vigneron 16.05.2009 3heures<br />\r\n<br />\r\nbonne fin de journée<br />\r\n<br />\r\na bientôt<br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(13438,'1',2448,0,4,0,'2009-05-07 11:34:00',0,'reprise des prestations ?','',0,20),(13439,'1',2448,0,4,4,'2009-05-07 11:34:00',0,'','-2',13438,20),(13440,'1',2448,0,4,1,'2009-05-11 11:34:00',0,'arrêt des prestations car déménagement sur paris<br />\r\n','-2',13438,20),(13441,'0',2417,0,4,4,'2009-05-12 10:20:00',0,'reprise des prestations ','-2',13015,20),(13442,'0',4499,0,3,0,'2009-05-07 12:02:00',0,'LE NEVEU DE CETTE DAME A CONTACTE LA CENTRALE D APPEL POUR SA TANTE / CONTACT AVEC LE NEVEU / A L AIR MOYENNEMENT AU COURANT DES TARIFS / RELANCER POUR FAIRE LE POINT<br />\r\n14.05.09: Mess Rpdr clt afin de sa voir si avait fairt 1 choix ou si besoin d\'info.','',0,9),(13444,'1',3206,0,4,0,'2009-05-07 12:09:00',0,'non pas de prestation aujourd\'hui <br />\r\nbrousset fera 2H de plus (1 et 1)<br />\r\n','',0,20),(13445,'1',3206,0,4,1,'2009-05-07 12:16:00',0,'','-2',13444,20),(13446,'1',3206,0,4,1,'2009-05-12 12:16:00',0,'non pas de prob a un nouvel aspirateur <br />\r\n','-2',13444,20),(14066,'0',3806,1080,4,0,'2009-05-20 14:28:00',0,'20.05.09 : Mess Rpdr Mme PERCEBOIS lui faisant part de la démarche d\'inaptitude de Mme gambier (non reprise de son poste) => changement d\'intervenante. Car Mme PHILIP n\'a pas de possibilité suite demande d\'augmentation de tps de w. Dc recrutement de Mme AYI. Savoir qd mise en place + planning des inter.<br />\r\n20.05; Clte ok pour mise en place le 27.05 à 9h<br />\r\n','',0,9),(13447,'1',2343,0,4,0,'2009-05-07 12:27:00',0,'message repondeur client pour l\'avertir que mme aghraba ayant un rdv à 13h30 le 12.05 ne pourra pas effectuer la presta aux horaires habituels : je lui propose une presta de 15h à 17 avec aghraba ou une presta de 3h avec une remplaçante; Doit nous rappeler<br />\r\n7.05. Clte ok pour presta le 12.05 après 15h','',0,9),(13477,'1',4481,0,3,4,'2009-05-12 15:06:00',0,'','-2',13217,20),(13513,'1',0,905,4,0,'2009-05-11 12:51:00',0,'laganne met fin au contrat avenant <br />\r\n','',0,20),(13514,'1',0,905,4,4,'2009-05-11 12:51:00',0,'fait parvenir avenant au contrat dès ce jour<br />\r\n','-2',13513,20),(13449,'1',2069,501,4,0,'2009-05-07 12:45:00',0,'clt prevenu le 7 mai 12h45 pour absence fdm','',0,10),(13450,'1',1170,567,4,0,'2009-05-07 12:52:00',0,'mess laisser interveante le 7 mai à 12h52 pour absence clt du 11 mai ','',0,10),(13451,'1',3225,0,4,0,'2009-05-07 13:15:00',0,'Presta d\'aujourd\'hui le 7/05 décalé au 11 car francois part en we.','',0,14),(13452,'1',3649,0,4,0,'2009-05-07 13:21:00',0,'inverser les prestations avec gaultier donc tôt le matin ','',0,20),(13453,'1',3649,0,4,4,'2009-05-07 13:22:00',0,'','-2',13452,20),(13454,'1',3649,0,4,1,'2009-05-07 17:30:00',0,'selon sabri est ok <br />\r\ndonc inversion entre gaultier et lui <br />\r\nla fille au téléphone leur transmet le message<br />\r\n','-2',13452,20),(13456,'1',161,0,5,0,'2009-05-07 13:50:00',0,'','',0,2),(13457,'1',161,0,5,6,'2009-05-07 13:50:00',0,'Pas de presta ce jour car l\'intervante n\'a pas réussi à ouvrir la porte (presence Aissa). Mme HAAS prévenue par Magalie','-2',13456,2),(13458,'1',2299,0,5,0,'2009-05-07 13:53:00',0,'','',0,2),(13459,'1',2299,0,5,1,'2009-05-07 13:54:00',0,'Fer à repasser cassé par mme BY ce jour, cliente prévenue mesg laissé. Intervenante convoquée au bureau pour effectuer la déclaration de casse semaine prochaine','-2',13458,2),(13460,'1',3890,0,4,1,'2009-05-11 13:58:00',0,'souhaite mettre fin aux prestations dès ce jour car trop compliqué financièrement pour elle <br />\r\n','-2',13300,20),(13561,'1',3936,1020,4,0,'2009-05-11 17:16:00',0,'Bonjour,<br />\r\nJe vous fais partir le reglement ce jour, ayant eu des soucis de santé familial qui ne m’ont pas permis d’honorer cet engagement auparavant<br />\r\nD’autre part nous souhaitons stopper la prestation de Melle Jean Privat en effet malgré nos demandes, le niveau de prestations ( poussiere, nettoyage dans les angles ) ne s’est pas amelioré, de plus nous sommes etonnés que le sac aspirateur ne soit pas vidé ce qui ne permet certainement pas une aspiration facilitée.<br />\r\nNous nous sommes rendus compte egalement que le fer a repasser ( centrale vapeur ) est brulé sur le dessous.<br />\r\nVous voudrez bien nous indiquer sous quelles formes les clefs du domicile nous serons remises et etablir le solde de tout compte afin que nous reglions<br />\r\nNos dettes.<br />\r\ncordialement<br />\r\n<br />\r\nLionel LE BRENN<br />\r\n','',0,14),(13461,'0',2908,796,4,0,'2009-05-07 14:19:00',0,'Pb de telepointage ce jour car pas de tel chez la cliente','',0,14),(13463,'0',3172,527,1,0,'2009-05-05 14:28:00',0,'Presta 05/05/09 non facturée suite dégât des eaux','',0,12),(13467,'1',0,1101,7,1,'2009-05-11 15:43:00',0,'ok nous envoie le bon document<br />\r\n','-2',13348,20),(13469,'1',4488,1124,7,1,'2009-05-07 16:05:00',0,'pour faire point avec clt sur 1ère presta. Clt très satisfaite de la presta. Prévoir un CTRL.','1',13468,10),(13470,'1',673,934,4,0,'2009-05-07 16:07:00',0,'7.05.09 : Clte annule le 21.05 + 01.06. Mme TISON est satisfaite des prEstations de Mme LAVILLE','',0,9),(13471,'1',1104,0,4,1,'2009-05-12 15:15:00',0,'sa fille : contact vers 17H<br />\r\n','-2',13296,20),(13472,'1',2985,0,4,1,'2009-05-11 16:28:00',0,'ok reprise<br />\r\n','-2',13292,20),(13473,'1',2680,469,4,0,'2009-05-07 16:31:00',0,'7.05.09: Mess de serena ns informant que Mme DIFAI interviendra 3h tous les lundis à compter du 11.05.09.<br />\r\nMme DIFAI OK','',0,9),(13474,'0',4245,0,4,0,'2009-05-07 16:32:00',0,'- Client ne souhaite personne pour décaler prestation du jeudi 21/05 férié.<br />\r\n<br />\r\n- client annule le jeudi 28/05 car elle a un rdv médicale le matin et elle ne sera pas la pour l\'am. Elle nous fera savoir si elle souhaite décaler le rdv dans la semaine et que Mme BURGAUD ne peut pas, Mme PEAN pourra y aller le mercredi.','',0,14),(13475,'1',4311,0,4,0,'2009-05-07 16:53:00',0,'démarrage prestation le mercredi<br />\r\n','',0,20),(13476,'1',4311,0,4,1,'2009-05-22 17:17:00',0,'occupé rtenter ds 10mn','-2',13475,20),(13714,'1',3762,898,4,0,'2009-05-12 17:10:00',0,'bonjour,<br />\r\n<br />\r\nje viens vers vous pour vous donner mon temps de repassage pour Mme Raffi : 1H<br />\r\n<br />\r\nje vous envoie mes congés et le formulaire pentecôte dès demain (j\'ai choisi de baisser les heures de mon contrat pour ce beau jour de \"Solidarité\"),<br />\r\nà bientôt, cordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(13478,'1',0,216,4,0,'2009-05-07 17:14:00',0,'mr henn veut 1h en plus sur chaque prestation','',0,20),(13479,'0',2402,0,4,0,'2009-05-07 17:14:00',0,'elle fait des travaux nous recontacte quand elle a fini pour reprise ','',0,10),(13480,'1',0,216,4,4,'2009-05-07 17:14:00',0,'','-2',13478,20),(13481,'0',2620,1075,4,0,'2009-05-07 17:25:00',0,'7.05: Clte ok pour intervention le 13.05 de 11h à 13h.<br />\r\nVoir VA pour remise des cles à Mme NAVET','',0,9),(13483,'0',4480,0,3,1,'2009-05-11 17:34:00',0,'occupé nous recontacte <br />\r\n','-2',13214,20),(16907,'1',4720,451,1,0,'2009-07-30 15:21:00',0,'cliente très satisfaite ','',0,9),(13496,'1',696,0,4,0,'2009-05-11 08:58:00',0,' msg presta du 11 reportée au merc 13 pour maladie fils neves','',0,10),(13497,'1',3561,0,4,0,'2009-05-11 09:03:00',0,'presta du 11 annulée pour maladie durand ok pour monier','',0,10),(13715,'0',0,421,4,0,'2009-05-12 17:14:00',0,'Pour les interventions de formation L22 et L54 equipement','',0,14),(13716,'1',0,855,4,0,'2009-05-12 17:24:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à notre entretien téléphonique d\'hier, j\'ai eu Mme Le Rohellec en ligne elle ne voit aucun inconvénient pour le changement d\'horaire le mercredi 13/05 soit :13h30 17h30 . ( j\'ai un rdv perso à 18h ).<br />\r\n<br />\r\nConcernant le jeudi 14/05 je risque d\'avoir peut-être quelques minutes de retard chez Mme Luitot du faite de mon rendez-vous de visite médicale à la médecine du travail à 11h15 à Clisson , Mme Luitot est informée, cela ne lui pose aucun prôblème .<br />\r\n<br />\r\nBonne journée<br />\r\n<br />\r\nVianneytte <br />\r\n<br />\r\n','',0,14),(13500,'1',794,631,4,0,'2009-05-11 10:02:00',0,'11.05.09: j\'informe la cliente que mme malevet ne pourra faire 3h de presta qu\'à partir du 01.07 ; en attendant, lui programmer une presta de 2h tous les 15 jours avec une autre intervenante pour du repassage essentiellement','',0,9),(13502,'1',1634,0,1,0,'2009-05-11 10:41:33',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(13503,'1',1634,371,1,1,'2009-05-12 13:00:00',0,'','-2',13502,20),(13591,'1',0,1140,7,1,'2009-05-12 13:26:33',0,'Vérification des références','-2',0,14),(13504,'0',4504,0,3,0,'2009-05-11 11:34:00',0,'CONTACT TEL : LA CLIENTE EST CERTAINEMENT RETRAITEE ET PAIE DES IMPOTS / ELLE EN PARLE A SON MARI ET NOUS TIENT AU COURANT','',0,9),(14931,'1',3782,0,5,1,'2009-06-09 14:51:00',0,'La cliente a déjà appelé pour savoir comment elle faisait sachant qu\'elle n\'avait pas la facture du pèse-pers cassé. Qq lui a dit qu\'on allait la rappeler, mais n\'a jamais eu de retour.','-2',10876,2),(13506,'0',4505,0,3,0,'2009-05-11 11:36:00',0,'CONTACT TEL : LA CLIENTE EN PARLE A SON MARI ET NOUS TIENT AU COURANT / PERSONNE PRESENTE PENDANT LES PRESTAS QUI DOIT ETRE RETRAITEE','',0,9),(14112,'1',4544,0,4,0,'2009-05-20 17:13:00',0,'Clt Intéressé par 2h/sem.<br />\r\nRdz-vs commerciale le 22.05.09 à 10h ','',0,9),(13508,'1',3976,1124,7,1,'2009-05-11 11:54:00',0,'Suite à mon ctrl appel vers clt. Clt très satisfaite et nous rappelle si prob.(11/05/09)','-2',9265,10),(13509,'1',2431,0,7,0,'2009-05-11 11:56:00',0,'prob facturation<br />\r\n','',0,20),(13510,'1',2431,0,7,1,'2009-05-11 11:56:00',0,'OK retenu nous lui effectuons l\'avoir de 3H <br />\r\n','-2',13509,20),(13674,'1',2431,0,4,0,'2009-05-12 15:49:00',0,'jour ferié 21/05','',0,20),(13512,'1',3735,0,4,0,'2009-05-11 12:07:00',0,'4heures de prestations chez Bascans pour le 14 mai 2009','',0,20),(13515,'1',0,905,4,4,'2009-05-13 17:00:00',0,'malade pas de prestation chez cachelet ','-2',13513,20),(13516,'1',4430,915,7,0,'2009-05-11 13:03:00',0,'','',0,10),(13517,'1',4351,591,7,0,'2009-05-11 13:11:00',0,'','',0,10),(13518,'1',4351,591,7,4,'2009-05-11 13:12:00',0,'Laisser Msg pour faire point sur les presta.','-2',13517,10),(13519,'1',4496,494,7,0,'2009-05-11 13:19:00',0,'','',0,10),(13520,'1',4496,494,7,1,'2009-05-11 13:19:00',0,'Appel pour faire point sur presta av Mme Brahmi. CLT très satisfaite.','1',13519,10),(13751,'1',3637,1091,4,0,'2009-05-14 09:25:00',0,'14.05.09: Mme PEREIRA est devant chez la clte et pers lui ouvre. Mess rpdr clte portable + fixe. Mme PEREIRA a attendu jusqu\'à 9h20 puis est partie. => Pas d\'annul de la part de la clte <br />\r\n14.05.09: Le mari accompagnait les enfants à l\"école. Suite annul calmes du 15.05 Mme PEREIRA pourra intervenir chez clt à partir de 9h30.<br />\r\nA compter du 15.05 intervention à partir de 9h30 lundi + jeudi<br />\r\nJ\'ai informé la clte pour le 21.05.09. J\'atd 1 rpse de sa part','',0,9),(13522,'1',4069,0,4,0,'2009-05-11 14:10:00',0,'VEUT REMPLACEMENT DU LUNDI 11','',0,10),(13523,'1',2234,0,4,0,'2009-05-11 14:15:00',0,'Msg pour absence durand lundi 11','',0,10),(13525,'0',4476,489,1,0,'2009-05-11 14:39:00',0,'client content des prestations de Mme CHARRIER, mais ils n\'ont plus les moyens de prendre une employée de maison','',0,14),(13526,'0',0,1138,7,1,'2009-05-11 14:52:29',0,'Vérification des références','-2',0,47),(13527,'0',0,1138,7,1,'2009-05-11 15:00:00',1,'','-2',13526,47),(13528,'1',4430,915,7,1,'2009-05-11 15:01:00',0,'appel pour faire point sur prsta. CLT très satisfaite. A voir en ctrl.','1',13516,10),(13529,'1',4506,0,3,0,'2009-05-11 15:11:00',0,'3 à 4H semaine<br />\r\n','',0,20),(13530,'1',4506,0,3,1,'2009-05-11 15:11:00',0,'brief commercial Ok<br />\r\nrdv commercial Ok<br />\r\nrecommandé par escande<br />\r\n','-2',13529,20),(13531,'1',4506,0,3,1,'2009-05-15 15:30:00',0,'Rdv OK <br />\r\nveut 4H dès que possible début et fin de semaine (lundi et jeudi)<br />\r\nabsolument pas le vendredi<br />\r\n1 fois 2H pour le bas et 1 fois 2H pour le haut et les vitres ou les choses inhabituelles<br />\r\nattention beaucoup de choses fragiles<br />\r\nsens de l\'initiative ++<br />\r\n<br />\r\n','-2',13529,20),(13532,'1',2031,569,4,0,'2009-05-11 15:13:00',0,'Presta reporter de 9h à 12h ponctuellement le 12/05/09','',0,10),(13533,'1',3720,0,4,0,'2009-05-11 15:36:00',0,'prestation du 18 annulée','',0,10),(13534,'1',3727,0,4,1,'2009-05-18 15:37:00',0,'ok tout se passe bien il est satisfait <br />\r\n','-2',12900,20),(13535,'0',1670,0,4,0,'2009-05-11 15:37:00',0,'annulation presta du 13 mai','',0,10),(13536,'1',4320,0,4,0,'2009-05-11 15:42:00',0,'prestation du vendredi au lundi<br />\r\n','',0,20),(13537,'1',4320,0,4,4,'2009-05-11 15:43:00',0,'','-2',13536,20),(13538,'1',4320,0,4,1,'2009-05-12 16:00:00',0,'elle est très mécontente car souhaitait que sa prestation ai lieu au vendredi au lieu du lundi <br />\r\nnous lui précisons que nous faisons le nécessaire de notre côté pour offrir 1H de prestation en supplément (cela ne l\'intéresse pas) préfère déduire 1H .<br />\r\nEtait déjà mécontente de la prestation de vermoere et l\'a tout de même réglé<br />\r\n','-2',13536,20),(13539,'1',4408,0,4,0,'2009-05-11 15:47:00',0,'l\'intervenante passera demain matin<br />\r\n','',0,20),(13540,'1',4408,0,4,1,'2009-05-11 15:47:00',0,'elle est Ok pas de probleme<br />\r\n','-2',13539,20),(13541,'1',3878,0,4,4,'2009-05-12 15:19:00',0,'','-2',13286,20),(13542,'1',3760,534,4,0,'2009-05-11 15:48:00',0,'Laisser msg interv pour presta du mardi 12/05 et vendredi 15/05.','',0,10),(13543,'1',2791,0,4,0,'2009-05-11 15:48:00',0,'APPEL DE LA CLIENTE QUI SOUHAITE PASSER DE 4 A 6H HEBDO A PARTIR DU 25.05 CAR LA SEMAINE PROCHAINE ON A LE JEUDI FERIE. LES PRESTA AURONT LIEU LE LUNDI DE 13H30 A 16H30 ET LE JEUDI DE 9H A 12H','',0,9),(13544,'1',4069,359,4,1,'2009-05-11 15:51:00',0,'Eu Clt pour remplacement du 11/05 au 14/05 de 9h à 11h. Doit rappeler pour confirmer.','-2',13522,10),(13545,'1',2791,0,5,0,'2009-05-11 15:56:00',0,'appel de la cliente pour augmenter les horaires mais pas entièrement satisfaite de mme sina car ne prend pas assez d\'initiatives. Ne fait pas la poussière à fond dans le sens où elle oublie des endroits et certaines parties d\'objets. Ne fait pas vraiment sous les lits et les meubles (a retrouvé un vieux biberon); ne fait pas assez souvent le dessus des meubles ; doit s\'organiser avec un roulement pour passer partout ; par contre, elle a progressé en repassage et la trouve très gentille et accepte les remarques. je propose donc un point qualité le 28','',0,9),(15293,'1',2431,0,4,0,'2009-06-16 16:49:00',0,'ok pour reprise semaine prochaine<br />\r\n','',0,20),(15294,'1',2431,0,4,4,'2009-06-16 16:49:00',0,'','-2',15293,20),(15295,'1',2431,0,4,1,'2009-06-23 16:49:00',0,'récupère les clés demain pour une prestation OU mercredi AM ou vendredi matin','-2',15293,20),(13548,'1',4320,0,4,4,'2009-05-19 14:10:00',0,'offre 1H ','-2',13536,20),(13549,'1',4489,0,4,0,'2009-05-11 16:11:00',0,'presta du 22 annulée bruneau au courant','',0,10),(13550,'1',4069,359,4,4,'2009-05-11 16:15:00',0,'+ laisser msg sur portable de Mme DUCARNE.','-2',13522,10),(13551,'1',3406,0,4,0,'2009-05-11 16:33:00',0,'il sera abs du 12 au 25 juin','',0,14),(13552,'1',0,728,4,0,'2009-05-11 16:39:00',0,'','',0,20),(13553,'1',0,728,4,1,'2009-05-11 16:39:00',0,'modifs sur la prestation de demain <br />\r\n','-2',13552,20),(13642,'1',3356,0,4,0,'2009-05-12 15:04:00',0,'jour ferié 21/05','',0,20),(13554,'1',3655,0,4,0,'2009-05-11 16:42:00',0,'décalage d\'une heure <br />\r\n','',0,20),(13555,'1',3655,0,4,4,'2009-05-11 16:42:00',0,'','-2',13554,20),(13556,'1',2718,678,4,0,'2009-05-11 16:41:00',0,'Laisser msg clt pour absence d\'interv et mise en place remplacement avec Mme LOPES même jours, même heures. Juste savoir si besoin clé.','',0,10),(13557,'1',4069,359,4,1,'2009-05-11 16:45:00',0,'Clt Appel OK pour lejeudi 14 de 9h à 11h.','-2',13522,10),(13558,'0',4332,0,4,0,'2009-05-11 16:51:00',0,'msg pour mise au point prestation gervais','',0,10),(13559,'1',0,818,7,0,'2009-05-11 16:57:00',0,'absente pour trois jours (arrêt maladie)','',0,20),(13560,'0',4455,0,2,4,'2009-05-19 14:01:00',0,'','-2',12960,20),(13975,'0',4181,0,1,0,'2009-05-18 18:39:00',0,'second point qualité : cliente globalement satisfaite','',0,9),(13562,'0',0,1139,7,1,'2009-05-11 20:23:05',0,'Vérification des références','-2',0,44),(13563,'0',0,1139,7,1,'2009-05-11 15:00:00',1,'','-2',13562,44),(13713,'0',3360,0,4,0,'2009-05-12 17:00:00',0,'remplacement ok avec toumi le 15.05','',0,9),(13564,'0',2417,0,4,1,'2009-05-12 16:42:00',0,'est en rdv nous recontacte a 17h30','-2',13015,20),(13565,'1',2112,0,4,0,'2009-05-12 10:36:00',0,'MSG pour absence desousa mardi 12','',0,10),(13566,'1',3890,0,7,0,'2009-05-12 10:53:00',0,'facturation ','',0,20),(13567,'1',3890,0,7,1,'2009-05-12 10:54:00',0,'bien reçu son règlement <br />\r\n','-2',13566,20),(13568,'1',4512,0,3,0,'2009-05-12 11:13:00',0,'','',0,2),(13569,'1',4512,0,3,1,'2009-05-12 11:13:00',0,'','-2',13568,2),(13570,'1',4512,0,3,4,'2009-05-05 11:14:00',0,'','-2',13568,2),(13571,'1',4487,0,9,4,'2009-05-12 11:36:00',0,'2eme msg laissé sur port cliente pour fixer date 1ere presta','-2',13343,2),(13574,'1',4513,0,3,3,'2009-05-15 18:30:00',1,'','-2',13573,19),(13573,'1',4513,0,3,0,'2009-05-12 11:30:00',0,'','',0,19),(13963,'1',2060,0,4,0,'2009-05-18 16:56:00',0,'cache la clé <br />\r\n','',0,20),(13964,'0',2151,0,4,0,'2009-05-18 16:55:00',0,'Mme corriea avait demandé des heures complé en avril (4h) hortense n\'a fait que 3h30. Hortense doit recupéré 1/2h à la demande de Mme Corriea','',0,21),(18180,'0',0,1222,7,1,'2009-09-01 15:00:00',1,'','-2',18179,44),(18181,'1',3390,1001,4,0,'2009-09-01 09:30:00',0,'tel mme qui ne veux pas de presta pendant arret mme hoareau <br />\r\nsoft mis a jour','',0,10),(13589,'0',4515,1097,4,0,'2009-05-12 12:53:00',0,'12.05 Mail à Mme TOUMI afin de savoir si ok pour effectuer cette intervention. Dès Rpse contacter la clte. La presta serait jeudi 14.05 de 14h à 17h smartbox','',0,9),(13863,'1',2225,0,4,5,'2009-05-15 17:19:00',0,'Proposition pour décaler presta du 21/05 au 19,20 ou 22.<br />\r\nMsg laissé sur port semaine précédente','-2',13862,2),(16881,'1',0,733,4,4,'2009-07-30 11:13:00',0,'le client soriano souhaite inverser les prestations et les passer de 10H à 13H pour ce vendredi.<br />\r\n','-2',16880,20),(18179,'0',0,1222,7,1,'2009-09-01 08:50:05',0,'Vérification des références','-2',0,44),(18779,'0',0,1251,7,1,'2009-09-15 16:00:39',0,'Vérification des références','-2',0,44),(18177,'0',4917,0,3,0,'2009-08-31 18:23:00',0,'CONTACT CE JOUR / VEUT 4H TOUS LES 15 JOURS / TROUVE LE PRIX TRES ELEVE / REFLECHIT ET EN PARLE A SON MARI','',0,9),(18646,'1',4557,0,4,5,'2009-09-11 10:46:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous dépose les clefs à l’agence et vous les gardez pour les interventions futurs ainsi Ewa puis sa remplaçante auront les clefs.<br />\r\n<br />\r\nPour les prestations récurrentes, je n’ai pas de préférence sur les jours d’intervention. Par contre, je passe d’un appartement à une maison. Je suppose que cela demande plus d’entretien il est donc fort possible que j’augmente la durée de prestation (2 prestations par semaine) => mais nous verrons à la fin du mois.<br />\r\n<br />\r\nJe vous souhaite une excellente journée<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMarine Gervy<br />\r\n<br />\r\n','-2',18494,2),(18171,'0',2382,0,7,0,'2009-08-31 16:46:00',0,'Fiche Pis : ok','',0,12),(18172,'0',620,0,7,0,'2009-08-31 16:47:00',0,'31/08/09 : fiche Pis Dée<br />\r\n20/01/2011 : maj fiche clt Dée','',0,12),(18173,'0',4567,0,7,0,'2009-08-31 16:48:00',0,'31/08/09 : fiche Pis Dée.','',0,12),(18174,'0',2124,0,7,0,'2009-08-31 16:50:00',0,'Fiche Pis : ok','',0,12),(18188,'0',2620,0,1,0,'2009-09-01 09:49:00',0,'message repondeur l\'informant que nous n\'avons personne en ce moment et qu\'on la rappelera dès qu\'on aura trouver qqun de bien<br />\r\n14.09: Mess rpdr clte pour lui demander si ok pour rpesta le vendredi apm.<br />\r\n14.09: elle a trouvé qlqun jusqu\'à la fin de l\'année. Ne sait si la pers restera par la suite. Ns rappelera si besoin en jenvier 2010','',0,9),(18155,'0',1187,0,4,0,'2009-08-31 14:39:00',0,'Proposer RPLCMT avec Mme De Almeida le jeudi 03/09 de 13h à 17h. Clty OK.INterv OK!','',0,10),(18153,'0',4644,1099,4,0,'2009-08-31 14:28:00',0,'CT au client laissé msg = presta annulé <br />\r\n','',0,10),(18154,'1',4682,746,4,0,'2009-08-31 14:29:00',0,'Confirmation faites auprès de la cliente pour les mercredis de 10h30 à 12h30 avec Mme Bruneau.','',0,10),(13633,'0',846,131,4,0,'2009-05-12 14:01:00',0,'Elle n\'a pas pu pointer chez le client tel en panne','',0,14),(13634,'1',4412,0,9,4,'2009-05-14 15:11:00',0,'','-2',12656,20),(13635,'1',1019,0,4,0,'2009-05-12 14:57:00',0,'jour ferié 21/05','',0,20),(13636,'1',1019,0,4,4,'2009-05-12 14:57:00',0,'','-2',13635,20),(13637,'1',1019,0,4,1,'2009-05-12 15:13:00',0,'ok pour le report de la prestation au mercredi après midi <br />\r\n','-2',13635,20),(13638,'1',3515,0,4,0,'2009-05-12 14:59:00',0,'jour ferié 21/05','',0,20),(13639,'1',3515,0,4,1,'2009-05-12 14:59:00',0,'annule le 21/05 et le 01/06','-2',13638,20),(13640,'0',3893,438,7,0,'2009-05-12 15:01:00',0,'POINT SUR POINTAGE LE 11.05 : DOIT REPOINTER SERIEUSEMENT : VERIFIER LE TELEPOINTAGE DE LA SEMAINE DERNIERE<br />\r\n15.06.09: Pointe presque partout.','',0,9),(15702,'1',4329,0,4,0,'2009-06-29 16:27:00',0,'29/06 : message laissé pour changt presta du vendredi matin au vendredi aprèm<br />\r\n30/06 mm message','',0,10),(13646,'1',3099,0,4,0,'2009-05-12 15:11:00',0,'congés sabri le 22/05','',0,20),(13647,'1',3099,0,4,4,'2009-05-12 15:11:00',0,'un report est possible le 20/05 au matin ?<br />\r\n','-2',13646,20),(13648,'1',3099,0,4,4,'2009-05-13 15:02:00',0,'serait Ok pour un report au mercredi matin moi je lui propsoe 9h-11h valide l\'info lundi matin <br />\r\n','-2',13646,20),(13649,'1',3334,0,4,0,'2009-05-12 15:11:00',0,'\"suspension des prestations du jeudi 14 mai et du mardi 19 mai\"','',0,10),(13650,'1',3881,0,1,0,'2009-05-12 15:12:00',0,'','',0,2),(13651,'1',3881,0,1,4,'2009-05-12 15:12:00',0,'Msg laissé sur fixe client pour pb facture avril : presta 30/04 facturée car annulation le 28/04','-2',13650,2),(13652,'1',1104,0,4,4,'2009-05-13 10:55:00',0,'reprise choulet?','-2',13296,20),(13653,'1',3878,0,4,4,'2009-05-14 15:14:00',0,'','-2',13286,20),(13654,'1',3389,0,4,0,'2009-05-12 15:21:00',0,'jour ferié 21/05','',0,20),(13655,'1',3389,0,4,4,'2009-05-12 15:22:00',0,'','-2',13654,20),(13656,'1',3389,0,4,1,'2009-05-13 15:23:00',0,'ok pour report <br />\r\n','-2',13654,20),(13657,'1',3025,0,4,0,'2009-05-12 15:27:00',0,'jour ferié 21/05','',0,20),(13658,'1',3025,0,4,4,'2009-05-12 15:27:00',0,'','-2',13657,20),(13659,'1',3025,0,4,4,'2009-05-18 17:20:00',0,'','-2',13657,20),(13660,'1',3203,0,4,0,'2009-05-12 15:29:00',0,'jour ferié 21/05','',0,20),(13661,'1',3203,0,4,4,'2009-05-12 15:29:00',0,'','-2',13660,20),(13662,'1',3203,0,4,4,'2009-05-14 15:30:00',0,'','-2',13660,20),(13663,'1',2412,0,4,0,'2009-05-12 15:30:00',0,'jour ferié 21/05','',0,20),(13664,'1',2412,0,4,4,'2009-05-12 15:31:00',0,'','-2',13663,20),(13665,'1',2412,0,4,1,'2009-05-19 15:31:00',0,'annule le prestation ','-2',13663,20),(13666,'1',2415,0,4,0,'2009-05-12 15:31:00',0,'jour ferié 21/05','',0,20),(13667,'1',2415,0,4,4,'2009-05-12 15:32:00',0,'annule ','-2',13666,20),(13668,'1',2415,0,7,0,'2009-05-12 15:40:00',0,'prob facturation avait bien reglé la FA du mois de mars ne comprend pas l\'incohérence<br />\r\n','',0,20),(13669,'1',2415,0,7,1,'2009-05-12 15:41:00',0,'nous fait parvenir le règlement du mois d\'avril mais ne comprend pas car a bien reglé le mois de mars (fait d\'ailleurs toujours le complément par chèque)','-2',13668,20),(13670,'1',2415,0,7,4,'2009-05-19 12:36:00',0,'ok pour la facture de ce mois bien pris en compte <br />\r\n','-2',13668,20),(13671,'1',3623,0,4,0,'2009-05-12 15:42:00',0,'jour ferié 21/05','',0,20),(13672,'1',3623,0,4,4,'2009-05-12 15:42:00',0,'','-2',13671,20),(13673,'1',3623,0,4,4,'2009-05-18 12:01:00',0,'annule prestation<br />\r\n','-2',13671,20),(13675,'1',2431,0,4,1,'2009-05-12 15:51:00',0,'ok pour un report au lundi après midi <br />\r\n','-2',13674,20),(13676,'1',2009,0,4,0,'2009-05-12 15:56:00',0,'jour ferié 21/05','',0,20),(13677,'1',2009,0,4,4,'2009-05-12 15:56:00',0,'','-2',13676,20),(13678,'1',2009,0,4,1,'2009-05-18 12:22:00',0,'ok prestation reporté a ce jour<br />\r\n','-2',13676,20),(13679,'1',3848,0,4,0,'2009-05-12 15:56:00',0,'jour ferié 21/05','',0,20),(13680,'1',3848,0,4,4,'2009-05-12 15:57:00',0,'sonne ds le vide<br />\r\n','-2',13679,20),(13681,'1',3848,0,4,1,'2009-05-13 15:58:00',0,'annule prestation<br />\r\n','-2',13679,20),(13682,'1',4105,0,4,0,'2009-05-12 15:59:00',0,'jour ferié 21/05','',0,20),(13683,'1',4105,0,4,4,'2009-05-12 15:59:00',0,'','-2',13682,20),(13684,'1',4105,0,4,1,'2009-05-18 16:00:00',0,'ok pour décaler la prestation plus tôt dans l\'après midi<br />\r\n','-2',13682,20),(13685,'1',2506,0,4,0,'2009-05-12 16:01:00',0,'jour ferié 21/05','',0,20),(13686,'1',2506,0,4,1,'2009-05-12 16:01:00',0,'ok annule la prestation<br />\r\n','-2',13685,20),(13687,'1',0,1030,4,0,'2009-05-12 16:06:00',0,'arrêt maladie<br />\r\n','',0,20),(13688,'1',0,1030,4,4,'2009-05-12 16:06:00',0,'','-2',13687,20),(13689,'1',3449,0,4,0,'2009-05-12 16:08:00',0,'arrêt maladie <br />\r\n','',0,20),(13690,'1',3449,0,4,1,'2009-05-12 16:09:00',0,'','-2',13689,20),(13694,'1',2539,0,4,4,'2009-05-12 16:16:00',0,'annule la prestation<br />\r\n','-2',13692,20),(13695,'1',0,1030,7,0,'2009-05-12 16:20:00',0,'absence pr maladie ','',0,20),(13696,'1',0,1030,7,1,'2009-05-12 16:20:00',0,'reprise ?','-2',13695,20),(13697,'1',4067,507,4,0,'2009-05-12 16:26:00',0,'Suite à l\'absence de l\'interv clt ok pour rplcm avec Mme Hoareau.(12/05)','',0,10),(13698,'1',3211,0,4,0,'2009-05-12 16:33:00',0,'izak arrêt maladie','',0,20),(13699,'1',3211,0,4,4,'2009-05-12 16:33:00',0,'','-2',13698,20),(13700,'1',2749,0,4,0,'2009-05-12 16:36:00',0,'izak arrêt maladie','',0,20),(13701,'1',2749,0,4,4,'2009-05-12 16:36:00',0,'','-2',13700,20),(13702,'1',2749,0,4,4,'2009-05-19 16:23:00',0,'','-2',13700,20),(13703,'0',2417,0,4,1,'2009-05-12 08:30:00',0,'n\'a pas pu nous recontacter ce matin donc nous fait parvenir son chèque dès aujourd\'hui Ok pour reprise<br />\r\n','-2',13015,20),(13704,'1',3509,0,4,4,'2009-05-18 16:45:00',0,'par défaut annule la prestation <br />\r\n','-2',12852,20),(13705,'1',2012,0,4,0,'2009-05-12 16:48:00',0,'jour ferié du 21/05','',0,20),(13706,'1',2012,0,4,1,'2009-05-12 16:50:00',0,'souhaite un report Ok pour 2H30 de report<br />\r\n','-2',13705,20),(13707,'1',2811,0,4,0,'2009-05-12 16:52:00',0,'jour ferié du 21/05','',0,20),(13708,'1',2811,0,4,1,'2009-05-12 16:52:00',0,'','-2',13707,20),(13709,'1',1177,0,4,0,'2009-05-12 16:55:00',0,'ferié du 21/05, sabri fait le pont ','',0,20),(13710,'1',1177,0,4,1,'2009-05-12 16:55:00',0,'','-2',13709,20),(13711,'1',2543,0,4,0,'2009-05-12 16:58:00',0,'jour ferié du 21/05','',0,20),(13712,'1',2543,0,4,4,'2009-05-12 16:58:00',0,'','-2',13711,20),(13717,'0',4480,0,3,4,'2009-05-14 15:12:00',0,'','-2',13214,20),(13718,'1',2718,678,4,0,'2009-05-13 09:06:00',0,'Suite du MSG laisser pour rplcm. CLT à laisser msg, elle est OK pour RPLCM vendredi 15/05 avec Mme lopes. Doit récup clé et code alarme. RAPPELER CLT.','',0,10),(13729,'1',1322,0,1,0,'2009-05-13 11:45:00',0,'','',0,2),(13730,'1',1322,0,1,1,'2009-05-13 11:45:00',0,'Cliente satisfaite mais certains points à revoir : poussière, rinçage des sols (qq fois trop de produit), repassage serviettes de table avec broderie','-2',13729,2),(13731,'1',1322,0,1,6,'2009-05-25 10:00:00',1,'','-2',13729,2),(13721,'1',4516,0,9,0,'2009-05-13 10:27:00',0,'RECO DE MME SOLER<br />\r\nle client veut qqun l\'après midi à partir de 14h ou un peu plus tard plutôt mardi ou mercredi qui sont les jours les plus difficiles à recaser<br />\r\n19.05.09: Mise en place de Mme TOUMI le 19.05.09 par VA<br />\r\n20.05.09: Point qualité clt qui fut satsifait de la rpesta de Mme TOUMI; Elle a fait SDB + WC + CUISINE à fond.','',0,9),(13723,'1',4483,678,4,0,'2009-05-13 10:35:00',0,'','',0,10),(13724,'1',4483,678,4,1,'2009-05-13 09:30:00',0,'Appel du CLT. CLT pas satisfait: Interv n\'a pas retirer ses chaussures pour marcher sur moquette claire. CLT ne veut plus l\'interv mauvais feeling ne lui fait pas confiance veut une autre interv sinon annul contrat. ','-1',13723,10),(13725,'1',1722,0,4,0,'2009-05-13 10:52:00',0,'le 22/05 congés brousset','',0,20),(13726,'1',1722,0,4,4,'2009-05-13 10:53:00',0,'','-2',13725,20),(13727,'1',1722,0,4,4,'2009-05-18 10:53:00',0,'en arrêt pour cette semaine ','-2',13725,20),(13728,'1',1104,0,4,1,'2009-05-14 15:45:00',0,'met fin aux prestations<br />\r\n','-2',13296,20),(13735,'0',2417,0,4,4,'2009-05-14 15:09:00',0,'','-2',13015,20),(13736,'1',2573,0,4,0,'2009-05-13 13:16:00',0,'réduction de la prestation désormais une seule prestation de 3h tous les vendredis à partir du 22 mai','',0,10),(13737,'0',0,898,4,0,'2009-05-13 13:35:00',0,'je n\'ai pas pu télé pointer ce matin chez Mme Mautalent : pas de tonalité, puis occupé (essai à 4 reprises)<br />\r\narrivée : 08h32<br />\r\ndépart : 11h33<br />\r\n<br />\r\narrivée chez Mme Raffi (était présente) : 11h45 pas de télépointage car téléphone non branché et déchargé,<br />\r\n pointage de départ effectué<br />\r\n<br />\r\nvoilà pour ce jour !<br />\r\ncdlt<br />\r\nD. GUY<br />\r\n','',0,14),(13738,'0',592,75,6,0,'2009-05-13 14:00:00',0,'BASE : 15/06/09<br />\r\nAnnulation client : 15+22+29/07 et 19+26/08/09 : 5 semaines soit 15 h. CRÉDIT ANNULATION RESTANT : 1s soit 3h.<br />\r\nAnnulation client : 30/12/09 : 1s. CREDIT ANNULATION RESTANT = 0<br />\r\n7+14/04/10 : Annul. clt. ACCPETE A TITRE EXCEPTIONNEL (mail envoyé le <br />\r\n<br />\r\nBASE 15/06/10 :<br />\r\n14/07/10 : FERIE = -3h<br />\r\n1er au 15/08/2010 : CP<br />\r\n18+25/08/2010 = 2S. CLT ANNUL. CR RESTANT = 4S<br />\r\n20/10/2010 : grève. =-3h<br />\r\n29/12/2010 : CP (DESRUISSEAUX) = pas de R. CR 3s (-3h)','',0,12),(13739,'1',819,1020,4,0,'2009-05-13 14:42:00',0,'prestation du 21/05 décaler au 22/05','',0,14),(13740,'0',4245,1084,4,0,'2009-05-13 14:49:00',0,'Madame BERRUÉ<br />\r\nDomicile : 02 40 89 63 61<br />\r\n44000 NANTES<br />\r\n<br />\r\nElle sera finalement présente à son domicile le jeudi 28 mai ; la femme de ménage devra donc intervenir -<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le lundi 11 mai 2009 à 14:22<br />\r\n<br />\r\n','',0,14),(13741,'1',0,1020,4,0,'2009-05-13 15:04:00',0,'Ces nouvelles dispo :<br />\r\nlundi AM : 13h30 à 17h<br />\r\nMardi m : 9h30 à 12h<br />\r\nVendredi am : 13h30 à 17h<br />\r\n<br />\r\nPas de dispo le mercredi reste avec son fils','',0,14),(13742,'1',0,1141,7,1,'2009-05-13 16:10:12',0,'Vérification des références','-2',0,10),(13743,'1',0,1141,7,1,'2009-05-13 15:00:00',1,'','-2',13742,10),(14115,'1',1573,271,4,0,'2009-05-20 17:41:00',0,'20.05.09: Suite jeudi de l\'ascension Mme MERCIER souahite 1 inter de 4h le lundi 25.05.09. Mme GARROUMA a eut une annul de SOLER donc presta faisable. Mess Rpdr Mme GARROUMA','',0,9),(13744,'1',2393,842,4,0,'2009-05-13 16:57:00',0,'clt annul presta du 14 et du 28 mai. fdm prevenue','',0,10),(13745,'0',782,1084,4,0,'2009-05-13 17:06:00',0,'cliente annule le 20/05 salariée prevenue','',0,14),(13746,'1',3087,253,4,0,'2009-05-13 17:27:00',0,'Cliente revient le 15/10/09','',0,14),(13747,'1',4472,0,9,1,'2009-05-13 18:46:00',0,'Ne souhaite pas passer par nous pour le moment. Prend qq en direct','-2',13163,2),(13748,'0',1843,451,4,0,'2009-05-14 08:50:00',0,'14.05.09: %Mise à jour dossier clt suite conversation avec MmE AGRAB qui m\'a informée qu\'elle faisait son inter de 9h à 12h, puis qu\'elle faisait M.MEMOUNNE','',0,9),(13749,'1',2773,451,4,0,'2009-05-14 08:52:00',0,'14.05.09 : Suite conversation avec Mme AGRABA mise à jour du dossier clt. Inter de 12h30 à 14h30','',0,9),(13750,'1',669,271,4,0,'2009-05-14 09:05:00',0,'14.05.09: Mme DUCANOIS souhaite maintenir ses presta l\'apm. Le matin =trop compliqué avec les enfants.','',0,9),(13752,'0',4361,1108,4,0,'2009-05-14 09:44:00',0,'clt annul prestas pour congé été du 11 juin au 27 aout inclus','',0,10),(13961,'1',3781,0,4,0,'2009-05-18 16:43:00',0,'met fin aux prestations<br />\r\n','',0,20),(13754,'0',3918,746,4,0,'2009-05-14 10:23:00',0,'CLT ANNUL PRESTA DU 20 MAI FDM PREVENUE','',0,10),(13755,'0',2971,1075,4,0,'2009-05-14 10:53:00',0,'14.05: Clte souhaite 1/2 en + ajd\'hui + 1 inter le 18.05 d\'1h pour compenser annulation du 21.05 + annule le 28.05 car partent','',0,9),(13756,'1',841,534,4,0,'2009-05-14 11:20:00',0,'clt ok poue decaler presta du 21/05 au mercredi 20 de 13h 17h.<br />\r\npresta rectifiée dans le soft ','',0,10),(13757,'1',4234,1066,4,0,'2009-05-14 11:22:00',0,'clt ok pour decaler presta du 21/05 au mercredi 20/05 de 14h à 16h. presta rectifiée dans le soft ','',0,10),(13758,'1',2404,915,4,0,'2009-05-14 11:23:00',0,'clt ok pour decaler presta du 21/05 au mardi 19/05 de 9h 12h. presta rectifiée dans le soft','',0,10),(13759,'1',1038,660,4,0,'2009-05-14 11:25:00',0,'clt ok pour decaler presta du 21/05 au 20/05 de 9h 12h presta rectifiée ds le soft','',0,10),(13760,'1',2303,1066,4,0,'2009-05-14 11:27:00',0,'clt annul presta du 15/05 - de 72h avant. ok pour etre facturer ','',0,10),(13761,'1',1312,1001,4,0,'2009-05-14 11:29:00',0,'clte ok pour decaler presta du 21/05 au 19/01 de 9h 12h.<br />\r\npresta rectifiée dans le soft ','',0,10),(13762,'0',2277,1081,4,0,'2009-05-14 11:29:00',0,'clt ok pour decaler du 21/05 au 20/05 de 11h 13h.presta rectifiée ds soft ','',0,10),(13763,'1',1654,472,4,0,'2009-05-14 11:30:00',0,'clt ok pour decaler presta du 21/05 au 20/05 9h 12h. presta rectifiée ds soft ','',0,10),(13764,'1',2603,678,4,0,'2009-05-14 11:31:00',0,'clt decale presta du 22/05 au lundi 8/05 de 14h 17h. presta rectifiée ds soft ','',0,10),(13765,'0',2711,678,4,0,'2009-05-14 11:33:00',0,'clte ne veut pas de prestation de remplacement pour le jeudi 21/05. presta supprimée du soft ','',0,10),(13766,'1',2069,501,4,0,'2009-05-14 11:34:00',0,'clt ok pour decaler presta du 21/05 au lundi 18/05 de 14h 17h . presta rectifiée ds soft ','',0,10),(13767,'1',1147,112,4,0,'2009-05-14 11:39:00',0,' clt ok pour decaler presta du 21/05 au 19/05 de 14h 17h rectifiée ds le soft ','',0,10),(13768,'1',1058,112,4,0,'2009-05-14 11:40:00',0,'mess laisser clt pour decaler presta du 21/05 au 22/05 de 12h45 16h45 <br />\r\nok clt pour decaler presta a partir de 10h30 11h vend 22 mai ','',0,10),(13769,'1',2586,567,4,0,'2009-05-14 11:41:00',0,'mess laisser pour decaler presta du 21/05 au 20/05 de 16h30 18h30','',0,10),(13770,'0',3501,995,4,0,'2009-05-14 11:43:00',0,'decaler presta du 14 mai au 18 mai de 9h 12h fdm prevenue. et supprime presta du 21/05 ferié','',0,10),(13771,'1',4318,1099,4,0,'2009-05-14 11:51:00',0,'mess laisser clt pour decaler presta du 21/05 au vendredi 22/05 de 9h 12h ','',0,10),(13772,'1',4425,1099,4,0,'2009-05-14 11:56:00',0,'clt ok pour decaler presta du 21/05 au 19/05 de 13h 17h presta rectifiée ds soft','',0,10),(13775,'1',2114,660,4,0,'2009-05-14 13:19:00',0,'mess laisser à clte pour decaler presta du 5/05 à partir de 16h car fdm rendez vous ambassade <br />\r\n14/05/09 à 13h19','',0,10),(13776,'1',2703,0,4,0,'2009-05-14 14:02:00',0,'','',0,2),(13777,'1',2703,0,4,4,'2009-05-14 14:03:00',0,'Proposition remplacement pdt congés mme Koffi. 25 et 28/05 Bennet AM','-2',13776,2),(13778,'1',3275,843,4,0,'2009-05-14 14:04:00',0,'clt ne veut pas de remplacement pour le jeudi 21/05/09 presta supprimée ds soft ','',0,10),(13779,'1',1321,0,4,0,'2009-05-14 14:05:00',0,'','',0,2),(13780,'1',1321,0,4,4,'2009-05-14 14:05:00',0,'Proposition remplacement pdt congés mme Koffi. 22/05 mme Esene même créneau','-2',13779,2),(13781,'1',3183,843,4,0,'2009-05-14 14:06:00',0,'mess laisser pour effectuer plus d\'heure le lundi 18/05 ','',0,10),(13782,'1',213,0,4,0,'2009-05-14 14:08:00',0,'','',0,2),(13783,'1',213,0,4,4,'2009-05-14 14:08:00',0,'Proposition remplacement pdt congés mme Koffi. 22/05 mme Esene même créneau','-2',13782,2),(13784,'1',834,0,4,0,'2009-05-14 14:11:00',0,'','',0,2),(13785,'1',4294,1131,4,0,'2009-05-14 14:11:00',0,'clt ok pour decaler presta du 21/05 au mercredi 20/05 de 8h30 à 12h30 <br />\r\npresta rectifiée ds soft ','',0,10),(13786,'1',834,0,4,4,'2009-05-14 14:11:00',0,'Proposition remplacement pdt congés mme Koffi. 27/05 mme Thiam matin','-2',13784,2),(13787,'1',3516,472,5,0,'2009-05-14 12:00:00',0,'Suite à l\'appel de la CLT. Interv pas assez dans les détails, sac aspi pas vider, haute pas nettoyer, cion pas fait, parois vitré SDB pas faite. ','',0,10),(13788,'1',3516,472,7,0,'2009-05-14 14:28:00',0,'','',0,10),(13789,'1',3516,472,7,6,'2009-05-14 16:00:00',0,'Suite au ctrl, fait le point av interv sur les différent probs que la clte m\'a indiqué.A revoir en presta.(planche à repasser casser)','-2',13788,10),(13790,'1',3837,1015,4,0,'2009-05-14 14:34:00',0,'14.05.09: Suite point clte pour le jeudi de l\'ascension, je lui ai fait part que La Sté travaillait le 1er juin.<br />\r\nElle doit me rappeler pour me dire maintien ou non<br />\r\nPas de presta le 1/06. <br />\r\n26.05.09: Point suite mise en place de Mme AYI avec MmE BERTHE qui l\'a trouvé professionnelle et prenant des initiatives.<br />\r\n28.05 : Suite venue d\'une \"menuisier\" j\'ai convenu avec Mme LANNELONGUE que je la contacterai mardi prochain pour faire point presta AYI<br />\r\n20.06.09 Clt satisfait des presta de Mme AYI si pblm ns contactera.<br />\r\n30.06: Point avec Mme BERTHE suite changement d\'intervenante. Mme BERTHE a trouvé Mme VALDES TB. Atn au repassage trop lent, mais sinon lui a tout bien expliqué<br />\r\n6.07: Mess Rpdr pour faire point qualité clte<br />\r\n','',0,9),(13792,'1',1732,0,4,0,'2009-05-14 14:35:00',0,'','',0,2),(13793,'1',1732,0,4,4,'2009-05-14 14:35:00',0,'Proposition remplacement pdt congés mme Koffi. 25/05 mme Thiam AM','-2',13792,2),(13794,'1',3452,494,4,0,'2009-05-14 14:36:00',0,'clt ne veut pas de remplacmeent pour le 21/05 <br />\r\npresta supprimée ds soft','',0,10),(13795,'1',2593,0,4,0,'2009-05-14 14:41:00',0,'','',0,2),(13796,'1',2593,0,4,4,'2009-05-14 14:41:00',0,'Proposition remplacement pdt congés mme Koffi. 25/05 mme Omar matin','-2',13795,2),(13797,'1',4351,591,4,0,'2009-05-14 14:45:00',0,'mess laisser pour decaler presta du 21/05 au 22/05 de 13h 15h ','',0,10),(13798,'0',4307,0,3,1,'2009-10-14 14:48:00',1,'','-2',11690,20),(13799,'1',1266,273,4,0,'2009-05-14 14:49:00',0,'presta du 21/05 supprimer ds soft. aucune possibilité de remplacement ','',0,10),(13800,'1',1264,273,4,0,'2009-05-14 14:50:00',0,'presta du 21/05 supprimer ds soft. aucune possibilité de remplacement ','',0,10),(13801,'1',3389,0,4,0,'2009-05-14 14:57:00',0,'absence david <br />\r\n','',0,20),(13802,'1',3389,0,4,4,'2009-05-14 14:57:00',0,'','-2',13801,20),(13803,'1',4355,0,9,4,'2009-05-26 10:50:00',0,'nous a retenu demandait les coordonnées <br />\r\nok lui donnons sur messagerie <br />\r\nretenterons ce soir pour planifier démarrage prestation<br />\r\n<br />\r\n','-2',12143,20),(13804,'1',2501,660,4,0,'2009-05-14 14:58:00',0,'clte ok pour decaler presta du 21/05 au 22/05 de 15h30 17h30 seulement 2 heures de prestations<br />\r\n<br />\r\npresta rectifiée ds soft ','',0,10),(13805,'1',3099,0,4,1,'2009-05-19 14:02:00',0,'prestation après midi de 14h à 16H<br />\r\n','-2',13646,20),(13806,'1',4481,0,3,4,'2009-05-20 16:49:00',0,'','-2',13217,20),(13807,'0',2417,0,4,4,'2009-05-19 15:09:00',0,'','-2',13015,20),(13808,'1',4412,0,9,4,'2009-05-18 15:48:00',0,'','-2',12656,20),(13809,'0',4480,0,3,4,'2009-05-18 17:18:00',1,'','-2',13214,20),(14031,'1',4182,0,4,0,'2009-05-19 15:54:00',0,'gimenez arrêt maladie <br />\r\n','',0,20),(13811,'1',3203,0,4,1,'2009-05-19 11:27:00',0,'annule la prestation <br />\r\n','-2',13660,20),(13812,'0',0,846,7,0,'2009-05-14 15:56:00',0,'POINT QUALITE EFFECTUE AU DOMICILE DU CLIENT (INTERVENANT NON PREVENUE) : TRES SATISFAISANT','',0,9),(13813,'1',3676,746,4,0,'2009-05-14 15:58:00',0,'clt ok pour decaler presta du jeudi 21/05 au mercredi 20/05. presta rectifiée ds soft ','',0,10),(13814,'1',3676,0,4,0,'2009-05-14 15:58:00',0,'','',0,10),(13816,'1',213,0,4,1,'2009-05-14 16:24:00',0,'Pas besoin de rplct, cliente abs','-2',13782,2),(13817,'0',4521,217,4,0,'2009-05-14 16:28:00',0,'maison - ménage quotidien + vitre<br />\r\nprestation ponctuelle ','',0,14),(14348,'0',1083,0,6,0,'2009-05-28 12:13:00',0,'Annulation client : 13+16+20+23/07/09 : 2s. CREDIT ANNULATION CLIENT RESTANT : 4 s.<br />\r\nAnnulation client : 17 + 21/08/09 : 1 s. CREDIT ANNULATION CLIENT RESTANT : 3 s.<br />\r\nAnnulation client : 26+29/10/09 = 1s. CREDIT ANNULATION RESTANT = 2s.<br />\r\n4/12/09 : 1 prestation annulée. CREDIT ANNULATION RESTANT = 1.5s<br />\r\n18/01/10 : annul. clt. = -2h. CREDIT RESTANT = 1s<br />\r\n22/01/10 : annul. clt. = -2h. CREDIT RESTANT = 0.5s<br />\r\n22/04/10 : annul.clt = -2h. CREDIT RESTANT = 0<br />\r\n<br />\r\n4/10/10 : congés (Saboyombo). R prévu ms annulé.<br />\r\n<br />\r\nBASE 15/06/10 :<br />\r\n19+22/07/10 : ANNUL CLT. -4h. CREDIT RESTANT = 5s.<br />\r\n26+29/07/10 : ANNUL. CLT = -4h. CREDIT RESTANT = 4s<br />\r\n1er au 15/08/10 : CP intervenante = -4h<br />\r\n16+09/08/10 : ANNUL. CLT. = 4h. CREDIT RESTANT = 3s<br />\r\n23/08/10 : ANNUL. CLT. = 2h. CREDIT RETANT = 2.5s<br />\r\n16/09/2010 : sal abst (LANCASTRE AR MAL)<br />\r\n20/09/10 : CLT NE VEUT PAS DE PRESTA COMMENCE<br />\r\n<br />\r\n29/10/2010 : CLT ANNUL. Hors délai. Accepté à titre exceptionnel. ENLEVE 0.5 DE CREDIT<br />\r\n01/11/2010 : férié = -2h<br />\r\n24+27+31/12/2010 : ANNUL CLT = 1.5s. CR RESTANT = 0.5 (-6h)<br />\r\n21+24/01/2011 : sal abst mal (SABOYOMBO). Pas de dispos pr R.<br />\r\n28/01/2011 : sal (DESRUISSEAUX a fait 3 h au lieu de 2.5h) = 2.5 heures facturées.','',0,12),(13819,'1',3976,1124,4,0,'2009-05-14 16:32:00',0,'clt ok pour decaler presta du 21/05 au mercredi 20/05 de 10h 12h<br />\r\npresta rectifiée ds soft','',0,10),(13820,'1',1364,898,4,0,'2009-05-14 16:34:00',0,'bonjour,<br />\r\nj\'ai eu a nouveau des soucis avec mon télépointage ce matin, et ce, uniquement chez Mme Mautalent aucune tonalité, puis au bout de qqs secondes sonne occupé (m^me constat à l\'arrivée et au départ), d\'après son fils le téléphone fonctionne arrivée 08H33 départ 11h33<br />\r\n<br />\r\naucun souci de télépointage chez Mme Sachot ensuite ....????<br />\r\n<br />\r\nje reste à votre disposition, cdlt,<br />\r\nD. GUY<br />\r\n','',0,14),(13821,'1',3147,0,5,0,'2009-05-14 16:39:00',0,'','',0,2),(13822,'1',3147,0,5,1,'2009-05-14 16:39:00',0,'Cliente satisfaite du travail ds sa globalité, mais pbs sur les finitions, travail pas soigné (ne remet pas les choses en place : chaises autour de la table, panier à linge ds sdb, ...) + ne ferme pas tjs les fenêtres en partant (pb déjà rencontré chez Breuil)','-2',13821,2),(13823,'1',3147,0,5,6,'2009-05-26 14:00:00',1,'','-2',13821,2),(13824,'0',4331,0,4,0,'2009-05-14 17:00:00',0,'Annulation de la mission le 12 mai par mail','',0,10),(13825,'1',1640,1046,4,0,'2009-05-14 17:12:00',0,'14.05.09: Clte souahite 1/2h en + le 18.05 + 20.05. Maintien la presta du 1.06.09.<br />\r\nLa clte devrait arrêter ses presta du mercredi à compter du 3.06.09.<br />\r\n19.05.09: VA a eut la clte qui maintien presta pdt 1 mois.<br />\r\nPrévenir la clte rdz-vs VM de Mme DUFAY le 4.06 de 14h/15h<br />\r\n28.05.09: Mess Rpdr clte afin de l\'informer de la VM de Mme DUFAY le 4.06 de 14h à 15h. Je lui ai proposé 1 inter vers 15h15/17h15 ou qu\'elle intervienne + lgtps la veille ou si elle préfère annuler...<br />\r\n28.05.09: Clte ok pour inter 1/2h lundi + mercredi et 2h le jeudi. Après vérif je n\'ai pas valider avec la clte pour le lundi de pentecôte.<br />\r\n29.05.09: La clte a rappelé pour confirmer presta maintenue','',0,9),(13827,'1',1991,1084,4,0,'2009-05-14 17:17:00',0,'De : michelsteininger@orange.fr [mailto:michelsteininger@orange.fr]<br />\r\nEnvoyé : jeudi 14 mai 2009 12:39<br />\r\nÀ : Olivier Lardiere<br />\r\nObjet : absence<br />\r\n<br />\r\nBonjour,nous sommes absents lundi 18 mai.Si mme Burgaud est disponible le 19 aux heurs ouvrables,envoyez-la,sinon annulez Merçi et salutations<br />\r\n<br />\r\n<br />\r\n','',0,14),(13828,'0',0,1142,7,1,'2009-05-14 17:29:49',0,'Vérification des références','-2',0,46),(13829,'0',0,1142,7,1,'2009-05-14 15:00:00',1,'','-2',13828,46),(13830,'1',3434,1084,4,0,'2009-05-14 17:44:00',0,'BILAN PRESTATION BURGAUD :<br />\r\nne prend pas d\'initiative<br />\r\n- toiles d\'araignées<br />\r\n-plinthes<br />\r\n-poussières radiateur<br />\r\n- cuisine en détails : lave vaisselle - micro onde -<br />\r\n- goulottes fenetres','',0,14),(13831,'1',3735,0,4,4,'2009-05-14 19:16:00',0,'validé gimenez <br />\r\n','-2',13512,20),(13832,'1',2718,0,4,0,'2009-05-15 08:41:00',0,'msg tel pour répondre au mail du remplacement de lopes ','',0,10),(13835,'1',3332,995,4,0,'2009-05-15 09:18:00',0,'mess laisser le 15/05 à 9h17 pour absence fdm du 15/05 ','',0,10),(13836,'1',1923,212,4,0,'2009-05-15 09:21:00',0,'clt ok pour decalée presta du 21/05 au lundi 18/05 meme horaire<br />\r\npresta rectifiée ds soft','',0,10),(13837,'1',1120,233,4,0,'2009-05-15 09:24:00',0,'clt annul presta du 22/05 fdm prevenue','',0,10),(13838,'0',4490,0,4,0,'2009-05-15 09:45:00',0,'remplacement ok avec pavlovic 15h30 le 15/05','',0,10),(13839,'1',1758,0,4,0,'2009-05-15 10:04:00',0,'Presta ponctuelle le 19 mai de 14h 30 à 17h30 pour faaire les vitres','',0,10),(13840,'1',3549,657,4,0,'2009-05-15 11:28:00',0,'clt reprend le travil a partir de 3 juillet et aimerais donc changer les horaires de presta. elle voudrait desormais le atin des 8h30 9h ','',0,10),(13842,'0',2480,915,4,0,'2009-05-15 12:17:00',0,'mess laisser pour decaler presta du 21/05 au 22/05 à partir de 9h ','',0,10),(13843,'1',855,0,4,0,'2009-05-15 12:25:00',0,'','',0,2),(13844,'1',855,0,4,1,'2009-05-15 12:25:00',0,'Serena a laissé 1 msg au client pour décaler au 20/05 à la place du 21/05','-2',13843,2),(13845,'1',1321,0,4,1,'2009-05-15 12:26:00',0,'Cliente ne veut pas de remplacement','-2',13779,2),(13846,'1',3891,853,4,0,'2009-05-15 12:33:00',0,'clt ok pour decaler presta du 21/05 au mardi 19/05 de 13h30 16h30<br />\r\npresta rectifiée ds soft ','',0,10),(13847,'1',1033,212,4,0,'2009-05-15 12:49:00',0,'PRESTA DU 21/05 SUPPRIMEE DS SOFT CAR JOUR FERIE<br />\r\n','',0,10),(13848,'1',2650,0,1,0,'2009-05-15 13:58:00',0,'','',0,2),(13849,'1',2650,0,1,4,'2009-05-15 13:58:00',0,'Msg laissé sur port client pour rattraper presta du 21/05','-2',13848,2),(13850,'1',4446,0,5,0,'2009-05-15 14:10:00',0,'','',0,2),(13851,'1',4446,0,5,1,'2009-05-15 14:11:00',0,'Plaque de cuisson pas nettoyée, évier et paillasse pas nettoyés (traces de verre), pèses-pers pas essuyés,... Mme Coulibaly était déjà rentrée ds l\'appt qd la cliente est arrivée alors qu\'elle ne savait pas ce qu\'il y avait à faire. La cliente lui avait dit de faire que du ménage, qd son mari est rentré mme Coulibaly lui a demandé où elle pouvait trouver l\'eau pour le fer','-2',13850,2),(13852,'1',3775,0,5,0,'2009-05-15 15:24:00',0,'','',0,2),(13853,'1',3775,0,5,1,'2009-05-15 15:24:00',0,'Points à revoir avec mme Atir : WC pas faits, sol collant, pas de prise d\'initiatives (cliente laisse tapis de sdb propres sortis et mme Atir remet les sales), télé pas dépoussiéré. Choses faites superficiellement. ','-2',13852,2),(13854,'1',2647,534,4,0,'2009-05-15 16:07:00',0,'NE VEUT PAS DE REMPLACEMENT <br />\r\nPRESTA SUPPRIMEE DS SOFT','',0,10),(13855,'0',4500,870,5,0,'2009-05-15 16:07:00',0,'Nouveau Client pour Mme Dacheux<br />\r\nprestation ratée : voir avertissement dans le dossier.','',0,21),(13856,'1',2581,915,4,0,'2009-05-15 16:14:00',0,'OK POUR DECALER PRESTA DU 21/05 AU 22/05 MEME HORAIRE <br />\r\nPRESTA RECTIFIEE ET FDM PREVENUE','',0,10),(13857,'1',2112,507,4,0,'2009-05-15 16:32:00',0,'MESS LAISSER clte pour jour ferié mme de sousa viendra 2h le lundi 18/05 au lieu de 3h et interviendra 5h le mardi 19/05 <br />\r\n','',0,10),(13858,'1',3897,282,4,0,'2009-05-15 16:47:00',0,'mess laisser pour savoir si il y a eu presta avec ferreira le 14/05','',0,10),(13864,'1',2703,0,4,1,'2009-05-15 17:26:00',0,'OK pour Bennet L/J 14h-18h donner n° tel cliente pour qu\'elle lui explique ce qui est à faire','-2',13776,2),(13865,'1',1732,0,4,4,'2009-05-15 17:39:00',0,'Confirmation remplacement le 25/05 mme Thiam 14h-17h','-2',13792,2),(13866,'1',2067,0,4,0,'2009-05-18 08:38:00',0,' cliente Prévenue abce vincent ce 18 mai pour enfant malade ok','',0,10),(13867,'1',1889,0,4,0,'2009-05-18 08:43:00',0,'Msg pour absence vincent ce 18 mai enfant malade','',0,10),(13868,'1',2573,0,4,0,'2009-05-18 08:57:00',0,'Prestation du 22 est annulée','',0,10),(13869,'1',1278,0,4,0,'2009-05-18 09:19:00',0,'Annulation de la prestation du 22 mai','',0,10),(13870,'1',2344,0,4,0,'2009-05-18 09:33:00',0,'Bonsoir Bonnie,<br />\r\nA la demande de Mme PIET j\' ai effectué 3 heures aujourd\'hui vendredi 15 mai 2009.J\' effectuerai la prestation du vendredi 22 le Lundi 25 mai en accord avec Mme PIET sauf contre ordre,<br />\r\n<br />\r\nJe vais le vendredi matin 22 mai chez Mme GERONDEAU.<br />\r\n Bon week end,<br />\r\n Claudine GUICHETEAU<br />\r\n<br />\r\nJ\'ai reporté l\'heure en plus du 15/05 sur la presta du 25/05','',0,14),(13871,'1',3654,352,4,0,'2009-05-18 09:40:00',0,'Mail clt du 15.05.09 ns informant que le 19.05 Mlle AKEVA ne pourra pas intervenir chez lui (travaux). Souhaite 1 prest ale 18 ou 20 ou 22.05. Planning AKEVA = pas possible. Mail clt le 18.05 pour lui proposer 1 autre intervenante si besoin. Atd rpse du clt <br />\r\n18.05: Clt ok pour presta le 22.05 je pense à Mme MERZI. Pblm de cles dc mess portable clt afin de savoir si il pouvait être présent lors de l\'arrivée salariée car pblm de remise de clès<br />\r\n18.058 / CLT OK','',0,9),(13948,'1',4412,0,9,4,'2009-05-20 16:37:00',0,'','-2',12656,20),(13873,'1',2478,591,4,0,'2009-05-18 09:47:00',0,'CLT annul presta du 25/05 et 28/05. laissezr Msg interv.(18/05/09)','',0,10),(13874,'1',146,0,4,0,'2009-05-18 09:54:00',0,'','',0,2),(13875,'1',146,0,4,4,'2009-05-18 09:54:00',0,'Msg laissé sur port client pour rattraper presta du 21/05 le 20','-2',13874,2),(13876,'1',3860,0,4,0,'2009-05-18 10:16:00',0,'','',0,2),(13877,'1',3860,0,4,4,'2009-05-18 10:16:00',0,'Proposition remplacement mme Esene le 22/05 pour 6h de presta','-2',13876,2),(13878,'0',4366,1091,4,0,'2009-05-18 10:45:00',0,'18.05.09: Suite info Mme PEIRERA la clte souhaite 1 inter tous les 15 jours à compter de cette semaine. Dc prochaien inter = le 29.05','',0,9),(13883,'1',0,812,4,0,'2009-05-18 11:15:00',0,'prestation chez gauthier ','',0,20),(13884,'1',0,812,4,4,'2009-05-18 11:16:00',0,'','-2',13883,20),(14237,'1',2203,0,1,0,'2009-05-27 14:00:00',0,'','',0,2),(13887,'1',0,877,4,0,'2009-05-18 11:24:00',0,'n\'a pas constaté de prob avec aspirateur ','',0,20),(13888,'1',0,877,4,1,'2009-05-18 11:25:00',0,'non n\'avait rien constaté d\'anormal ne comprend pas n\'a rien cassé<br />\r\n<br />\r\n','-2',13887,20),(13889,'1',3206,0,5,0,'2009-05-18 11:27:00',0,'brousset arrêt maladie','',0,20),(13890,'1',3206,0,5,1,'2009-05-18 11:28:00',0,'pas de reprise aujourd\'hui mais si elle est toujours absente pour fin de semaine veut un remplacement <br />\r\n','-2',13889,20),(13891,'1',3206,0,5,1,'2009-05-19 11:28:00',0,'ok reprend ','-2',13889,20),(13892,'1',4506,0,3,4,'2009-05-18 17:11:00',0,'','-2',13529,20),(13893,'1',3185,0,4,0,'2009-05-18 11:47:00',0,'non ne veut pas de remplaçante <br />\r\n','',0,20),(13894,'1',3185,0,4,1,'2009-05-18 11:51:00',0,'ne veut pas de remplacement pour cette semaine mais si se prolonge en voudra un <br />\r\nannule la pentecote<br />\r\n','-2',13893,20),(13895,'1',2431,0,4,0,'2009-05-18 12:02:00',0,'souci hawari <br />\r\n','',0,20),(13896,'1',2431,0,4,1,'2009-05-18 12:02:00',0,'pas possible report prestation <br />\r\n','-2',13895,20),(13897,'1',2431,0,4,1,'2009-05-19 18:33:00',0,'annule prestation <br />\r\non lui offre 1H en plus<br />\r\n','-2',13895,20),(13898,'1',0,812,4,0,'2009-05-18 12:03:00',0,'n\'avait pas pris connaissance du planning ','',0,20),(13899,'1',0,812,4,1,'2009-05-18 12:06:00',0,'prob sur planning <br />\r\n','-2',13898,20),(13900,'1',0,812,4,0,'2009-05-18 12:15:00',0,'valider le bon n° de téléphone<br />\r\n','',0,20),(13901,'1',0,812,4,4,'2009-05-18 14:14:00',0,'','-2',13900,20),(13902,'1',4016,0,5,0,'2009-05-18 12:17:00',0,'','',0,2),(13903,'1',4016,0,5,5,'2009-05-18 12:18:00',0,'Bonjour,<br />\r\n<br />\r\nJ\'ai bien reçu votre message me signalant que l\'intervenante a laissé tombé nos clés dans la cage d\'ascenceur lors de son intervention jeudi 14 mai. <br />\r\nJe vais faire intervenir notre ascensoriste pour les récupérer, ce qui me sera probablement facturé : je vous transmettrais la facture pour que vous la preniez en charge.<br />\r\n<br />\r\nPar ailleurs, je vous informe que je suspens la prestation de ménage. En effet, malgré les efforts de la personne qui intervient chez nous, nos consignes ne sont pas respectées : elle ne sait toujours pas utiliser le nettoyeur vapeur qui n\'a donc pas été passé encore jeudi, le repassage n\'est pas fait ou mal fait... En conséquence, je passe trop de temps à faire ou refaire par moi-même ce qui ne convient pas. En faisant appel à un prestataire, je souhaitais ne pas avoir de soucis, ce qui n\'est pas le cas. J\'attends désormais que vous me proposiez une prestation de qualité. <br />\r\n<br />\r\nEnfin, je vous rappelle que j\'attends le remboursement des 80 euros (flexible de nettoyeur vapeur endommagé par la 1ère intervenante) : je vous remercie par avance de m\'indiquer une date prévisionnelle de remboursement.<br />\r\n<br />\r\nCordialement,<br />\r\nSabine Piret.<br />\r\n','-1',13902,2),(15251,'1',257,857,7,0,'2009-06-16 11:49:00',0,'Explications fournies par mme Coulibaly suite pb rencontré chez mme Peinado (CV sur PC + consultation sites emploi): mme Coulibaly avait demandé au fils de la cliente de mettre à jour son CV lors des presta du 03/06 et 10/06, chose qu\'il a accepté de faire d\'où CV sur PC de la cliente; elle dit ne pas avoir consulté de sites emploi.<br />\r\nAutre pb soulevé : mme Coulibaly avait fait des courses perso lors de la presta du 10/06 (courses qu\'elle avait placées ds le réfrigérateur du client), le fils de mme Peinado a mangé la pizza sans que mme Coulibaly ne le voit faire; elle a laissé un mot ds le carnet de liaison avec ticket de caisse pr le rembt de la pizza (ns n\'avons pas été informés de ce pb, ni par la salariée, ni par le client)','',0,2),(13906,'1',4513,0,9,0,'2009-05-18 12:31:00',0,'','',0,19),(13907,'1',4513,0,9,1,'2009-05-22 12:32:00',1,'PREVOIR LA PREMIERE PRESTA POUR LE 2 JUIN. PRESTATION TEST DE 2H, QUI SERA DECISIVE POUR NOTRE COLLABORATION.','-2',13906,19),(13908,'0',4185,1097,7,0,'2009-05-28 12:38:00',0,'V2RIFIER SON POINTAGE SUITE A MON RAPPLE TELEPHONIQUE SUR SES IRREGULARITES','',0,9),(13910,'0',4526,0,4,0,'2009-05-18 12:38:00',0,'18.05.09: Appel de la clte souhaitant une presta ponctuelle de 2x3h le 4 & 5 juin 2009.<br />\r\nVoir qui l\'on peut mettre.<br />\r\n27.05.09: Mess Rpdr pour informer la clte de ses presta du 4 & 5 juin. Mme TOUMI de 15h à 17h ou 18h le 4.06 et de 14h à 17h ou 18h le 5.06.09. Dès accord clte créer presta<br />\r\n27.05.09: Clte souhaite 2x3h 15h/18h et 14h/17h','',0,9),(13912,'1',3187,0,4,0,'2009-05-18 12:46:00',0,'brousset en arrêt <br />\r\n','',0,20),(13913,'1',3187,0,4,4,'2009-05-18 12:47:00',0,'','-2',13912,20),(13914,'1',2779,0,4,0,'2009-05-18 12:47:00',0,'brousset en arrêt ','',0,20),(13915,'1',2779,0,4,4,'2009-05-18 12:47:00',0,'','-2',13914,20),(13916,'1',3372,0,4,0,'2009-05-18 12:54:00',0,'brousset arrêt maladie ','',0,20),(13917,'1',3372,0,4,4,'2009-05-18 12:55:00',0,'','-2',13916,20),(13918,'1',4527,0,3,0,'2009-05-18 12:58:00',0,'','',0,2),(13919,'1',3211,0,4,0,'2009-05-18 13:09:00',0,'toujours en arrêt ','',0,20),(13920,'1',3211,0,4,1,'2009-05-18 13:09:00',0,'veut un remplacement pour ce mercredi <br />\r\npersonne mais pour vendredi éventuellement <br />\r\n','-2',13919,20),(13921,'1',3897,282,4,0,'2009-05-18 13:14:00',0,'Laisser msg pour RPLCM du 21/05 au 22/05.','',0,10),(13922,'1',0,818,4,0,'2009-05-18 13:13:00',0,'pas les clés car absente de chez elle retourne a son domicile mercredi soir <br />\r\npour marchini prestation de remplacement vendredi ? <br />\r\n','',0,20),(13923,'1',0,818,4,1,'2009-05-18 13:14:00',0,'','-2',13922,20),(13924,'1',4527,0,3,3,'2009-05-20 11:00:00',1,'','-2',13918,2),(13925,'1',0,818,4,4,'2009-05-19 15:21:00',0,'prestation de remplacement <br />\r\n','-2',13922,20),(13926,'1',1950,864,4,0,'2009-05-18 13:14:00',0,'Laisser msg pour RPLCM du 21/05 au 20/05 avec Mme Morchain.','',0,10),(13927,'0',0,165,4,0,'2009-05-15 13:24:00',0,'Bonjour,<br />\r\n<br />\r\nJe n’ai pas pu effectuer le télépointage cette après midi chez Mr et Mme Toulon, le téléphone ne fonctionnait pas.<br />\r\nCordialement<br />\r\nValérie Chapelle <br />\r\n','',0,14),(13929,'1',723,855,4,0,'2009-05-18 13:27:00',0,'Bonjour,<br />\r\n<br />\r\nJ\'ai vu Madame Bonnin hier elle m\'a demandé si je pouvais intervenir exceptionnellement le samedi 23 mai car le jeudi 21 est férié , cela ne me pose pas de prôblème , je ferais donc 2h le samedi 23 mai de 9h à 11h en accord avec Mme Bonnin.<br />\r\n<br />\r\n<br />\r\nDepuis quelques temps je rencontre des difficultés pour m\'enregistrer et cela de n\'importe quel téléphone.<br />\r\nEn effet quand le serveur me demande de saisir mon code ( 10457*) je suis obligé de le taper 2 fois pour qu\'il enregistre le début de prestation et cela fais la même chose en fin de prestation . Peut-être avez vous eu des retour à ce sujet .<br />\r\n<br />\r\nBonne journée<br />\r\n<br />\r\nVianneytte <br />\r\n<br />\r\n<br />\r\nVianneytte Peigné & Olivier Ermine <br />\r\n','',0,14),(13933,'1',3211,0,4,4,'2009-05-19 15:43:00',0,'','-2',13919,20),(13934,'1',0,1143,7,1,'2009-05-18 13:51:58',0,'Vérification des références','-2',0,10),(13935,'1',0,1143,7,1,'2009-05-18 15:00:00',1,'','-2',13934,10),(13936,'1',0,1143,7,2,'2009-05-18 13:54:00',0,'numero secu pas lisible sur photo cop.','-2',13934,10),(13937,'1',2506,0,4,0,'2009-05-18 13:57:00',0,'arrêt maladie ','',0,20),(13938,'1',2506,0,4,1,'2009-05-18 13:57:00',0,'souhait un remplacement <br />\r\n','-2',13937,20),(13939,'1',2344,597,4,0,'2009-05-18 14:00:00',0,'comme on avait déjà facturé donc report de l\'heure supp du 15 à la presta du 25/05','',0,14),(13940,'1',695,0,4,0,'2009-05-18 14:08:00',0,'','',0,2),(13941,'1',695,0,4,4,'2009-05-18 14:08:00',0,'Msg laissé sur port client pour savoir si souhaite remplacement suite abs mme By le 22/05','-2',13940,2),(13942,'0',4528,0,4,0,'2009-05-18 14:09:00',0,'18.05.09: Clt interessée pour des presta saisonnière.<br />\r\nRECO DE MAGNANI MAIS LE CLIENT PREND DES PRESTA PONCTUELLES DONC L OFFRE DE 3H OFFERTE NE FONCTIONNE PAS','',0,9),(13943,'1',4325,0,4,0,'2009-05-18 14:11:00',0,'','',0,2),(13944,'1',4325,0,4,4,'2009-05-18 14:11:00',0,'Msg laissé sur port cliente pour décaler presta du 21 au 22/05','-2',13943,2),(13946,'1',2506,0,4,1,'2009-05-19 14:00:00',0,'annule sa demande de remplacement<br />\r\n','-2',13937,20),(13947,'1',1950,864,4,4,'2009-05-18 15:26:00',0,'laisser msg interv pour les clés(18/05/09)','-2',13926,10),(13949,'1',4532,0,3,0,'2009-05-18 15:50:00',0,'3H de prestation ','',0,20),(13950,'1',4532,0,3,1,'2009-05-18 15:50:00',0,'Brief commercial Ok <br />\r\nRdv commercial pris demain matin ','-2',13949,20),(13951,'1',4532,0,3,3,'2009-05-19 10:00:00',0,'Rdv Ok veut 3H de repassage le mercredi après midi de 14H à 17H<br />\r\ndemandait si habilité garde d\'enfants (non)<br />\r\nok mise au point souhaite débuter 1ère semaine de juin <br />\r\n','-2',13949,20),(13952,'1',0,1028,4,0,'2009-05-18 15:58:00',0,'clés rivoire<br />\r\n','',0,20),(13953,'1',0,1028,4,4,'2009-05-18 15:58:00',0,'','-2',13952,20),(13954,'1',0,1028,4,1,'2009-05-19 12:03:00',0,'passe les mettre dans la boite aux lettres<br />\r\n','-2',13952,20),(13955,'1',4399,0,3,4,'2009-05-18 16:02:00',0,'ok pour hawari qui pourrait débuter dès ce vendredi <br />\r\n','-2',12546,20),(13957,'1',4399,0,1,0,'2009-05-18 16:08:00',0,'satisfaite <br />\r\n','',0,20),(13958,'1',4399,0,1,4,'2009-06-05 17:26:00',0,'','-2',13957,20),(13959,'1',741,534,4,4,'2009-05-18 16:19:00',0,'Pour presta le 21/05/09 de 10h/14h.','-2',5671,10),(13960,'1',843,1067,4,0,'2009-05-18 16:20:00',0,'18.05: Mess à la fille de Mme LEMAIRE comme quoi Mme DOUCINE interviendra le 22.05 au lieu du jeudi de l\'ascension.','',0,9),(13962,'1',3781,0,4,1,'2009-05-18 16:43:00',0,'fin aux prestations ','-2',13961,20),(13965,'1',2060,0,4,1,'2009-05-18 16:56:00',0,'','-2',13963,20),(13966,'1',2060,0,4,4,'2009-05-19 14:52:00',0,'','-2',13963,20),(13967,'1',4506,0,3,4,'2009-05-19 14:09:00',0,'rencontre choulet puis valider les horaire de prestation<br />\r\n','-2',13529,20),(13968,'0',4480,0,3,1,'2009-05-20 16:47:00',0,'non finalement la demande n\'est plus d\'actualité car son conjoint n\'est pas d\'accord et estime que c\'est perdre de l\'argent et que c\'est plus rentable qu\'elle continue a le fair<br />\r\n','-2',13214,20),(13970,'1',2061,0,4,4,'2009-05-18 17:36:00',0,'','-2',13969,20),(13971,'1',2061,0,4,1,'2009-05-19 12:30:00',0,'le mari souhaite annuler prestation au final ','-2',13969,20),(13972,'1',1722,0,4,1,'2009-05-19 15:02:00',0,'ok quelqu\'un pour vendredi <br />\r\n','-2',13725,20),(13978,'1',4446,0,5,1,'2009-05-19 10:00:00',1,'','-2',13850,2),(13979,'0',4094,438,4,0,'2009-05-19 09:17:00',0,'Presta du 18.05 3h30 + 30mn le 19.05.09','',0,9),(14141,'0',4423,1075,1,0,'2009-05-22 11:37:00',0,'point qualité ce jour : la cliente est globalement satisfaite mais à l\'impression que l\'intervenante veut essayer de tout faire et du coup impression finale que ce n\'est pas très bien fini. Il faudrait organiser un roulement au niveau de la poussière et des vitres et faire en gros 1 heure à l\'étage, 1h au rdc et 1h de repassage.<br />\r\nRappel de la cliente à l\'issue de la seconde presta : pas satisfaite car plein de choses ne vont pas<br />\r\n25.05.09: Clt non satisfait => changement d\'intervenante<br />\r\n25.05.09: Message rpdr clt pour lui proposer Mme DOUCINE le mardi pdt 3h (9h-12h) + jeudi pdt 2h (13h15h) ou 2x2h30.Presta du mardi pouvant commercer demain, et jeudi semaine prochaine +> JE ME SUIS TROMPEE DE CLIENT. J\'AI LAISSE 1 MESS POUR M\'EXCUSER A LA CLIENTE<br />\r\n26.05.09: La clte m\'a appelée. Si pers de bien pour cette semaine elle annulera la presta. elle préfère atdre pour avoir qlqun de bien<br />\r\n28.05.09: Mess Rpdr clte pour l\'informer que ns sommes ne recrutement sur son secteur. Car pas de dispo dans nos salariées.<br />\r\n20.08: La clte a trouvé qlqun depuis','',0,9),(13982,'0',3698,995,4,0,'2009-05-19 09:51:00',0,'serena prévenue abs interv ce jour 19/05/09','',0,10),(13983,'0',2432,501,4,0,'2009-05-19 09:52:00',0,'serena prévenue abs interv ce jour 19/05/09','',0,10),(13984,'1',3570,995,4,0,'2009-05-19 09:54:00',0,'CLT prévenue de la presta annuler du 20/05/09 pour abs interv pour prob perso.(RPLCM). 19/05/09','',0,10),(13985,'0',2586,0,4,0,'2009-05-19 10:07:00',0,'demenagement en juin résiliation du contrat derniére prestation 11 juin','',0,10),(14413,'1',3124,0,4,0,'2009-05-28 15:29:00',0,'souhaite un remplacement <br />\r\n','',0,20),(13987,'1',4534,0,3,0,'2009-05-19 11:18:00',0,'4H semaine<br />\r\n','',0,20),(13988,'1',4534,0,3,1,'2009-05-19 11:18:00',0,'occupé recontacter dans 30 mn','-2',13987,20),(13989,'1',4534,0,3,1,'2009-05-19 12:10:00',0,'rdv commercial pris<br />\r\nbrief commercial ok','-2',13987,20),(13990,'0',4533,0,4,0,'2009-05-19 11:17:00',0,'19.05.09: clte interessée par une presta ponctuelle de 2h30 le mardi 2 juin. Ns rappellera sem prochaine pour confirmation ','',0,9),(13994,'1',4518,1131,7,0,'2009-05-19 11:38:00',0,'','',0,10),(13995,'1',4518,1131,7,6,'2009-05-19 11:00:00',0,'CTL présente lors du CTRL. Constat: SDB mal essuyer, reste des traces de poussières sur lavabo. Rien n\'a été essuyer. Donner conseil. Aspi et poussière OK.','-2',13994,10),(13996,'1',0,905,4,0,'2009-05-19 11:42:00',0,'prestation de remplacement chez kerjean','',0,20),(13997,'1',0,905,4,4,'2009-05-19 11:43:00',0,'? ok pour remplacement vendredi matin de 8H à 13H ou 8H00 - 12H 45?','-2',13996,20),(13998,'1',0,905,4,1,'2009-05-19 15:00:00',0,'','-2',13996,20),(13999,'0',0,997,7,0,'2009-05-19 12:09:00',0,'19.05.09: Prise d\'1 rdz-vs pour Mme GAMBIER le 25.05.09 à 16h15 pour mettre en place une inaptitude provisoire','',0,9),(14000,'1',4534,0,3,3,'2009-05-20 11:30:00',0,'veulent 4H de prestation <br />\r\ndémarrer si possible le 2 Juin<br />\r\ndemande régulière le lundi matin de préférence<br />\r\npour la suite sera pour 4H de ménage (avec tâches spécifiques à chaque fois)<br />\r\nfaire point lundi <br />\r\nproche métro roseraie<br />\r\n<br />\r\n','-2',13987,20),(14001,'1',4529,1066,4,0,'2009-05-19 12:10:00',0,'Confirmation par clt pour la presta du 20/05/09 de 9h à 13h.<br />\r\n','',0,10),(14003,'1',3516,0,4,0,'2009-05-19 12:30:00',0,'Msg pour absence brisoux ce mardi 19','',0,10),(14004,'1',4446,0,5,1,'2009-05-19 12:50:00',0,'Cliente veut changer d\'intervenante. Pas de solution pour le moment (J/V n\'importe quelle H), proposition qq début de semaine en attendant mais préfère patienter.','-2',13850,2),(14005,'1',4446,0,5,1,'2009-05-25 15:00:00',1,'','-2',13850,2),(14006,'1',4313,0,4,0,'2009-05-19 12:55:00',0,'gimenez arrêt maladie<br />\r\n','',0,20),(14007,'1',4313,0,4,1,'2009-05-19 12:55:00',0,'pas de prestation car gimenez est en arrêt maladie<br />\r\n','-2',14006,20),(14008,'1',4313,0,4,4,'2009-05-19 18:00:00',0,'ok pour bernardini mais de 13h30 à 16H a valider avec cliente ?<br />\r\n','-2',14006,20),(14009,'1',3753,0,4,0,'2009-05-19 13:00:00',0,'Mme gimenez arrêt maladie<br />\r\n','',0,20),(14010,'1',3753,0,4,4,'2009-05-19 13:00:00',0,'','-2',14009,20),(14011,'0',4455,0,2,1,'2009-05-20 15:51:00',0,'a fait du très bon travail de qualité, sa demande sera d\'actualité vers la fin d\'année (octobre/novembre)','-2',12960,20),(14012,'0',3087,0,4,0,'2009-05-19 14:01:00',0,'Mme Musset a pris une heure avec Mme masurais le 19/05 pour faire son frigo avant son départ','',0,14),(14013,'1',0,1104,4,0,'2009-05-19 14:06:00',0,'vancheri <br />\r\n','',0,20),(14014,'1',4506,0,3,4,'2009-05-20 15:45:00',0,'','-2',13529,20),(14015,'1',0,1104,4,4,'2009-05-19 14:09:00',0,'','-2',14013,20),(14016,'1',0,1104,4,4,'2009-05-19 17:15:00',0,'','-2',14013,20),(14017,'1',4320,0,4,4,'2009-05-29 11:48:00',0,'suite a son insatisfaction nous lui offrons 2H en supplément mais ne pouvons pas mieux faire<br />\r\nexpliquons que pouvons refaire ce qui n\'a pas été fait mais pas toute la prestation<br />\r\n','-2',13536,20),(14018,'0',4530,0,4,0,'2009-05-19 14:33:00',0,'Prestation du 19 annulée pour enfant de boubeb malade à l\'école o pour clte prochaine presta le 03/06','',0,10),(14019,'1',4532,0,3,1,'2009-05-25 10:00:00',0,'choix ? <br />\r\nok pour démarrage prestation avec nous dès ce vendredi <br />\r\ntenir informé demain pour accord<br />\r\n','-2',13949,20),(14020,'1',1633,0,4,0,'2009-05-19 15:01:00',0,'avoir fait ce jour car les prestations du 4 et c7 mai n\'avaient pas été annulées.','',0,14),(14021,'1',0,216,4,0,'2009-05-19 15:03:00',0,'clés de kerjean <br />\r\n','',0,20),(14022,'1',0,216,4,4,'2009-05-19 15:03:00',0,'','-2',14021,20),(14024,'0',2417,0,4,4,'2009-05-20 15:46:00',0,'','-2',13015,20),(14025,'1',2685,0,1,0,'2009-05-19 15:28:00',0,'','',0,2),(14026,'1',2685,0,1,1,'2009-05-19 15:29:00',0,'Cliente arrête car en congé parental donc pbs financiers. Demande envoi recommandé ','-2',14025,2),(14027,'1',4298,0,1,0,'2009-05-19 15:38:00',0,'','',0,2),(14028,'1',4298,0,1,1,'2009-05-19 15:38:00',0,'Travail très vite mais ne suit pas tjs les consignes laissées par la cliente donc les choses importantes ne sont pas faites à fond. Traces sur le parquet (trop de produit ?), poussières ne déplace pas les objets, aspi pas passé dans les coins.','1',14027,2),(14799,'1',0,1130,7,0,'2009-06-07 19:59:00',0,'','',0,2),(14029,'1',4298,0,1,6,'2009-05-20 14:00:00',1,'','-2',14027,2),(14030,'1',3211,0,4,1,'2009-05-19 15:43:00',0,'ok prestation rolland','-2',13919,20),(14032,'1',4182,0,4,1,'2009-05-19 15:54:00',0,'non préfère annuler la prestation si a besoin d\'heure en plus semaine prochaine nous contactera<br />\r\n','-2',14031,20),(14033,'1',2749,0,4,4,'2009-05-20 16:06:00',0,'','-2',13700,20),(14034,'1',4537,0,3,0,'2009-05-19 16:31:00',0,'la cliente a une aide ménagère (particulier employeur) qui part fin juin pour faire une formation. Elle veut environ 8h de prestation par semaine. Veut qqun les 15 premiers de juillet puis reprendre en septembre avec la même personne si possible<br />\r\n2x4h pdt 15jours en juillet puis septembre<br />\r\n1.07.09: Appel clte pour informer que VA ne pourra pas accompagner Mlle BONNETON + envoie carnet de liaison<br />\r\n2.07.06: Mess rpdr clte pour faire point qualité.<br />\r\n6.07: J\'ai appelé mais je suis tombée sur Mlle BONNETON, la clte était partie.<br />\r\n7.07: Clte satisfaite mais n\'aurait pas fait le cuisine. Or dispose de 4h pour faire le bas de la maison. La clte demande si Mlle BONNETON peut rester 1/2h ou 1h en + demain.<br />\r\n7.07: Mlle BONNETON m\'a dit qu\'elle avait sol+plan de travail ds cuisine + chbres enfants + 1 sdb+ 1 pt couloir + entrée + salon à fond. MlE BONNETON ok pour faire 1h en +','',0,9),(16000,'0',3744,853,4,0,'2009-07-07 14:16:00',0,'07/07 remplacement du 15/07 accpté<br />\r\n+ annulation du 05/08','',0,10),(14036,'1',4538,0,4,0,'2009-05-19 16:37:00',0,'cliente médecin qui a très peu de temps : veut qqun 4h par semaine<br />\r\nCLT INTERESS2 PAR 2X2H/SEM<br />\r\n28.05.09: client ok pour démarrage des prestas le mercredi 3 juin ; rdv chez le client à 14h45. Mise en place le 2.06<br />\r\n4.06.09: Clte satsifaite des presta de Mme JARLAND. Elle est efficace- Clte atd presta de demain','',0,9),(14048,'1',4489,746,4,0,'2009-05-20 10:14:00',0,'la clte veut changer le jour de presta le plus vite possible. bruneau aurait une dispo le mercredi?<br />\r\n<br />\r\nla clte préférerait qu\'on la joigne plutôt en fin de journée.','',0,10),(14049,'1',4522,1141,7,0,'2009-05-20 10:22:00',0,'','',0,10),(14041,'1',2714,0,4,0,'2009-05-19 17:23:00',0,'annulation presta du 27 et du 3 juin reprise de 10','',0,10),(14042,'0',3891,0,4,0,'2009-05-19 17:28:00',0,'salimu n\'a pas ramener les bouteille à la poubelle car elle ne savait ou se trouvaient les poubelles','',0,10),(14416,'1',2506,0,4,0,'2009-05-28 15:39:00',0,'jour ferié pentecote<br />\r\n','',0,20),(14043,'1',2835,0,4,0,'2009-05-19 18:02:00',0,'gomez ','',0,20),(14044,'1',2835,0,4,4,'2009-05-19 18:02:00',0,'','-2',14043,20),(19239,'0',3964,359,4,0,'2009-09-29 09:38:00',0,'29/09/09 PRESTATION ANNULÉE MMe DURAND MALADE. CLT NE SOUHAITE PAS DE RPLCT. MAJ SOFT.','',0,10),(14077,'0',1616,0,6,0,'2009-05-20 15:01:00',0,'Annulation client : 17+24+31/07/09 : 3 semaines soit 9h','',0,12),(14047,'1',2507,0,4,0,'2009-05-20 08:29:00',0,'mail le 20 pour prévenir absence brisoux vendredi 22','',0,10),(15318,'1',0,371,4,4,'2009-06-18 12:07:00',0,'','-2',15316,20),(15809,'0',4536,1091,5,0,'2009-07-01 17:02:00',0,'1.07.09: La clte a appelé pour m\'informer que Mme MADANI n\'était pas venue (j\'ai eu le message qu\'à 17h); j\'ai essayé de joindre Mme MADANI impossible de laisser 1 mess sur son téléphone (sonne sans cesse), j\'ai dc envoyer 1 sms demandant qu\'elle ns appelle dès que possible.J\'ai vérifié le pointage, elle avait bien pointé ce matin.','',0,9),(14051,'1',4496,1141,7,1,'2009-05-20 10:30:00',0,'Pour faire point sur presta. Niveau menage pas de prob. Clt aurait voulu une personne plus expérience. Clt attend qlq presta et revient vers nous.','0',13519,10),(14052,'1',4460,1124,7,1,'2009-05-20 10:52:00',0,'pour à nouveau faire le point?Interv à toujours du mal av les produits bio. Clt revois av Inter le fonctionnement et reviens vers nous. ','0',13276,10),(14053,'1',3442,569,4,0,'2009-05-20 11:21:00',0,'mess laisser pour prevenir clt que fdm fera 3heure au lieu DE 4h <br />\r\n','',0,10),(14054,'1',4461,915,7,0,'2009-05-20 11:56:00',0,'','',0,10),(14055,'1',4461,915,7,1,'2009-05-20 11:56:00',0,'pour faire point 1ère presta.CLT satisfaite.','1',14054,10),(14056,'0',4331,0,4,0,'2009-05-20 12:11:00',0,'Tall déépose les clefs vendredi à 19h dans la boite aux lettres','',0,10),(14057,'0',620,0,6,0,'2009-05-20 12:53:00',0,'BASE 15/06/10 :<br />\r\n1er au 15 août 2010 = CP<br />\r\n19/08/10 : ANNUL. CLT = 4h = 1S. CREDIT RESTANT = 5s<br />\r\n16/09/10 : AR MAL (LANCASTRE). PAS DE R<br />\r\n11/11/2010 : férié = -4h<br />\r\n16/12/2010 : ANNUL CLT. Hors délai mais accepté à titre exceptionnel. CR RESTANT = 4s (-4h)<br />\r\n10/032011 : CP (ROBERT). Pas de R. CR = 3s.-4h','',0,12),(17124,'0',3172,0,6,0,'2009-08-06 14:01:00',0,'ANNULATION CLIENT : 19/08/09 : 1s soit 3h. CRÉDIT ANNULATION RESTANT : 5s soit 15h.<br />\r\n14/07/10 : FERIE = 3h<br />\r\n<br />\r\n<br />\r\nBASE 15/08/2010 :<br />\r\n1er au 15 août 2010 : CP<br />\r\n18/08/2010 : ANNUL. CLT. =1s. CR RESTANT 5s<br />\r\n29/12/2010 : CP (PEZESHKIAN). CLT PAS DE R. CR = 4s (-3h)','',0,12),(14059,'0',4420,0,6,0,'2009-05-20 13:00:00',0,'Annulation client : 17/08 : 1 semaine soit 3 h. CREDIT ANNULATION CLIENT RESTANT : 5 semaines soit 15h.<br />\r\n','',0,12),(14060,'1',2214,644,4,0,'2009-05-20 13:54:00',0,'20.05.09: Mme MAMEDI a effectuée 1 presta de 2h30 au lieu de 2h.','',0,9),(14061,'0',4181,1075,4,0,'2009-05-20 13:58:00',0,'Presta du 20.05 offerte voir VA','',0,9),(14062,'1',834,0,4,1,'2009-05-20 14:00:00',0,'OK remplacement confirmé','-2',13784,2),(14063,'1',4165,1082,4,0,'2009-05-20 14:02:00',0,'Suite absence ce jour de Mlel BRACKMAN car malade. Presta reportée au 22.05 de 13h30 à 16h30 + presta LANNELONGUE 9h12h.=> Mess Rpdr mlle BRACKMAN pour lui en faire part.<br />\r\n20.05 = ok<br />\r\n','',0,9),(14080,'0',1748,0,6,0,'2009-05-20 15:09:00',0,'Annulation client : 30/07/09 : 1 s soit 3 h. CREDIT RESTANT : 5 semaines soit 15h.','',0,12),(14065,'1',2676,421,4,0,'2009-05-20 14:06:00',0,'19.05.2009 repassage vigneron 1.25 heure<br />\r\n<br />\r\nbonne journée<br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(14068,'0',4539,0,4,0,'2009-05-20 14:32:00',0,'msg pour proposer morchain à partir du 28 de 9h à 12h','',0,10),(14069,'0',2382,0,6,0,'2009-05-20 14:34:00',0,'Annulation client : 6+13+20+27/07 : 4 semaines soit 16h','',0,12),(14070,'0',3256,0,6,0,'2009-05-20 14:40:00',0,'Annulation client : 24/07/09 : 1 semaine soit 3 h','',0,12),(14071,'1',596,1015,4,0,'2009-05-20 14:43:00',0,'20.05.09: Mess rpdr clte pour informer que Mme BERTHE pourra intervenir 2x/sem à compter du 2.06.09. J\'atd confirmation de la clte pour ces 2 presta<br />\r\n25.05.09: Clte ok pour presta mardi+jeudi à compter du 2.06.09','',0,9),(14073,'0',4173,0,6,0,'2009-05-20 14:43:00',0,'Annulation client : 31/07 et 21/08/09 : 2 semaines soit 4 h. CREDIT RESTANT = 4 semaines soit 8h.<br />\r\n<br />\r\nBASE : 15/06/2010<br />\r\n1er au 15/08/10 : CP<br />\r\n20+27/08/10 : ANNUL. CLT. = 2s= CR RESTANT = 4s<br />\r\n31/12/2010 : CP (FAUCHEUX).Pas de R. CR = 3s (-2h)','',0,12),(14074,'0',1695,0,6,0,'2009-05-20 14:48:00',0,'Annulation client : 18+25/08/09 : 2 semaines soit 4 h. CREDIT RESTANT : 4 semaines soit 8 h<br />\r\n<br />\r\nBASE 15/06/2010 :<br />\r\n27/07/10 : ANNUL. CLT. = -2h. CR RESTANT = 5s<br />\r\n1er au 15/08/10 : CP<br />\r\n17+24/08/10 : ANNUL. CLT. = -4h. CR RESTANT = 3s<br />\r\n28/12/2010 : CP (PEZESHKIAN). Pas de R Dé. CR = 2s (-2h)','',0,12),(15896,'1',3004,0,4,1,'2009-07-15 15:51:00',0,'ok pas de soucis on le tient informé<br />\r\nok pour hawari le 30 ou 31 juillet.<br />\r\n','-2',15175,20),(15897,'1',4481,0,3,4,'2009-07-16 15:51:00',0,'','-2',13217,20),(15898,'0',4608,0,3,1,'2009-09-21 15:52:00',1,'','-2',15005,20),(14078,'0',0,1146,7,1,'2009-05-20 15:03:15',0,'Vérification des références','-2',0,9),(14081,'1',3211,0,4,0,'2009-05-20 15:13:00',0,'prestation de remplacement avec rolland annulé<br />\r\n','',0,20),(14082,'1',3211,0,4,1,'2009-05-20 15:13:00',0,'rolland pas disponible nous nous excusons (client mécontent) <br />\r\nvoyons pour offrir des heures au client (1 ou 2H) <br />\r\nizak reviendrai ce lundi<br />\r\n','-2',14081,20),(14083,'1',1248,271,4,0,'2009-05-20 15:27:00',0,'20.05.09/ Mess Rpdr Clte pour annuler presta du 22.05 (annul < à 3 jrs).<br />\r\nVu avec VA facturation maintenue. Si clte appelle suite facturation dans ce cas là geste co.','',0,9),(14085,'1',3884,472,4,0,'2009-05-20 15:32:00',0,'MESS LAISSER CLTE POUR FDM ABSENTE LE 22 MAI ','',0,10),(14086,'1',4527,0,9,0,'2009-05-20 15:39:00',0,'','',0,2),(14087,'1',4506,0,3,4,'2009-05-25 16:35:00',0,'','-2',13529,20),(14088,'0',2417,0,4,4,'2009-05-28 10:47:00',0,'reprise prestation ? <br />\r\n','-2',13015,20),(14089,'0',4455,0,2,1,'2009-10-20 15:52:00',1,'','-2',12960,20),(14090,'1',4540,0,9,0,'2009-05-20 15:51:00',0,'','',0,2),(14091,'1',4534,0,3,4,'2009-05-28 11:53:00',0,'quelqu\'un de disponible pour le 2 juin sur le créneau 8H-12H ou 9h-13H<br />\r\n','-2',13987,20),(14092,'1',1329,0,9,0,'2009-05-20 16:04:00',0,'','',0,2),(14093,'1',4541,0,9,0,'2009-05-20 16:06:00',0,'','',0,2),(14207,'1',4557,0,3,0,'2009-05-25 17:54:00',0,'','',0,2),(14095,'1',2308,0,4,0,'2009-05-20 16:16:00',0,'OK pour remplacement vend 22 avec Es de 14 à 18h','',0,10),(14607,'1',4542,0,1,0,'2009-06-03 17:46:00',0,'','',0,19),(14097,'1',0,877,4,0,'2009-05-20 16:18:00',0,'niveau de la prestation','',0,20),(14098,'1',0,877,4,1,'2009-05-20 16:19:00',0,'prestation de remplacement chez mignot <br />\r\npour elle pas au niveau l\'appartement est trop encrassé. Refaire une mise au point avec l\'intervenante et même programmer une session de perfectionnement.<br />\r\nA valider','-2',14097,20),(14100,'0',3817,1065,4,0,'2009-05-20 16:24:00',0,'CLTE VEUT DERNIERE PRESTA LE 29 MAI <br />\r\n','',0,10),(15373,'1',4451,1147,7,0,'2009-06-18 15:33:00',0,'point qualité au domicile effectué ce jour<br />\r\npoint qualité satisfaisant ','',0,9),(14567,'0',0,456,7,0,'2009-06-03 12:05:00',0,'CONGE MATERNITE THEORIQUE DU 17 MAI AU 05 SEPTEMBRE','',0,10),(14104,'1',4412,0,9,4,'2009-05-25 17:26:00',0,'','-2',12656,20),(14105,'0',4340,0,3,4,'2009-05-26 15:15:00',0,'','-2',12034,20),(14591,'1',2012,0,4,0,'2009-06-03 17:00:00',0,'ok modifs <br />\r\n','',0,20),(14106,'0',4480,0,3,1,'2009-09-20 16:48:00',1,'','-2',13214,20),(14107,'0',3237,1110,4,0,'2009-05-20 16:48:00',0,'satisfaction au niveau de la qualité - par contre ne la croise pas donc peut pas dire pour le relationnel','',0,14),(14108,'0',3237,1110,4,0,'2009-05-20 16:49:00',0,'vacances du 3 au 16 aout donc pas de prestation','',0,14),(14109,'1',4481,0,3,4,'2009-05-28 17:25:00',0,'','-2',13217,20),(14110,'1',3998,853,4,0,'2009-05-20 16:50:00',0,'clt ok por decalé presta du 26 mai au 25mai fdm prevenue','',0,10),(14111,'1',3998,853,4,0,'2009-05-20 17:02:00',0,'veut rattraper 1 heure de prestation ','',0,10),(14151,'0',4321,0,4,0,'2009-05-25 09:06:00',0,'La clte souhaite 1 presta de 3h une fois par mois depréférence le mardi matin<br />\r\n22.06.09: Information de SERANA que la clte ne souahite pas de presta le 7/07 et 4/08. Reprise des presta le 01.09.09<br />\r\n24.08: Prochaine presta le 2.09 tout est validé <br />\r\n','',0,9),(14114,'1',4311,0,4,1,'2009-05-26 17:30:00',0,'oui ok se passe très bien <br />\r\n','-2',13475,20),(14148,'1',3278,836,5,1,'2009-05-20 16:20:00',0,'Lors de la presta du 15/05 mme Pereira a mis le LL en position SL pendant 1h40 au lieu d\'étendre le linge comme à l\'habitude. Vêtements esquintés ou froissés. Le linge doit tjs être étendu. Baisse de la qualité du L depuis 2 presta','-2',14147,2),(14149,'1',0,836,7,0,'2009-05-22 15:08:00',0,'','',0,2),(14147,'1',3278,836,5,0,'2009-05-20 16:20:00',0,'','',0,2),(14119,'1',3717,0,1,0,'2009-05-20 18:08:00',0,'','',0,2),(14120,'1',3717,0,1,1,'2009-05-20 18:08:00',0,'Cliente pas satisfaite car elle souhaitait annuler 1h de presta pour le 22/05 (10h-13h au lieu de 9h-13h, 1h annulée la semaine précédente pour absence de l\'intervenante) et trouve \"halucinant\" qu\'on lui facture l\'heure qu\'elle annule. Appel pour annulation le 20/05 à 8h20','-1',14119,2),(14121,'1',1683,0,1,0,'2009-05-20 18:19:00',0,'','',0,2),(14122,'1',1683,0,1,1,'2009-05-20 17:05:00',0,'Client annule presta 26 et 29/05 et ne souhaite pas reprendre par la suite avec mme Da Silva','-2',14121,2),(14123,'1',1683,0,1,4,'2009-05-20 18:19:00',0,'Msg laissé sur port client pour confirmer annulation semaine prochaine + voir remplacement mme Da Silva (au moins 5 msg laissés pour savoir si souhaitaient un remplacement pdt abs mme Da Silva, aucun retour jusqu\'à ce jour)','-2',14121,2),(14124,'1',2224,0,4,0,'2009-05-20 19:22:00',0,'','',0,2),(14125,'1',2224,0,4,5,'2009-05-20 19:23:00',0,'Bonjour<br />\r\nLe 1er septembre les prestations reprendront mais à une adresse différente au 50 rue charlot, 75003 et cela jusqu\'à fin septembre. Puis à partir de fin septembre, nous aménageons dans le 16eme rue Magdebourg de manière définitive.','-2',14124,2),(16880,'1',0,733,4,0,'2009-07-30 11:13:00',0,'décalage des prestations de soriano et bitto','',0,20),(14128,'1',1067,1075,5,0,'2009-05-20 08:25:00',0,'APPEL DE LA CLIENTE POUR FAIRE PART DE SON MECONTENTEMENT : MME NAVET NE NETTOIE PAS LE DESSOUS DE CHAISES ET CELA FAIT DES TRACES AU SOL ET DE LA POUSSIERE QUI SE COLLE / NETTOIE MAL LES BORDURES DES MURS ET LES COINS / ELLE LE LUI A DIT MAIS N EN A PAS PRIS COMPTE ET EN PLUS LUI A FAIT UNE REFLEXION / PAR AILLEURS N A PAS VRAIMENT CONFIANCE / NOUS FERONS DONC UN POINT QUALITE LE 25.05 / MOINS BON TRAVAIL QUE MME LAURENT QUI AVAIT LE TEMPS DE FAIRE UNE VITRE EN PLUS<br />\r\n25.05.09: Mme NAVET m\'a adressée 1sms me faisant part qu\'elle était en panne de VL et qu\'elle était chez le garagiste.','',0,9),(14153,'0',2258,0,6,0,'2009-05-25 09:18:00',0,'Annulation client : 21/08/09 = 1s. CREDIT ANNULATION RESTANT = 5s.','',0,12),(14130,'1',1217,339,4,0,'2009-05-22 08:33:00',0,'LA CLIENTE AURAIT AIME CHANGER DE JOUR POUR LE REPASSAGE MAIS CELA N EST PAS POSSIBLE POUR MME ABBA / LA RAPPELER POUR LE LUI DIRE.<br />\r\n25.05.09: Clt informé que Mme ABBA ne pouvait pas permutter de jour + demande au client si possibilité d\'acheter 1 balais espagnol ou autre suite demande de Mme LAURENT; Clt maitien presta du 1.06.09<br />\r\n','',0,9),(14422,'1',3753,0,4,0,'2009-05-28 15:52:00',0,'ferié pentecôte<br />\r\n','',0,20),(14423,'1',3753,0,4,1,'2009-05-28 15:52:00',0,'annule la prestation <br />\r\n','-2',14422,20),(14132,'1',4201,0,4,0,'2009-05-22 08:38:00',0,'MME PHILIP DOIT PARTIR 1/2 HEURE PLUS TOT CAR PB DE VOITURE','',0,9),(14137,'0',2620,0,4,0,'2009-05-22 11:06:00',0,'RECOMMANDE DE MME LAURENT DEMANDANT LA REDUCTION DE SON CONTRAT DE TRAVAIL CAR SOUAHITE ARRETER LE CLIENT AUDRAND /<br />\r\nAPPELER LA CLIENTE POUR L INFORMER / VOIR AVEC ELLE SI LA PRESTA DU 22.05 A EU LIEU ET RECRUTER CASTRIES<br />\r\n28.05.09: Mme NAVET interviendra chez la clte le tps que ns retrouvions qlqun.','',0,9),(14139,'1',2252,0,1,0,'2009-05-22 11:19:00',0,'','',0,2),(14140,'1',2252,0,1,2,'2009-05-22 11:19:00',0,'Reçu ce jour 9 CESU de 10€ de 2008 en règlement des factures. Pas possible de les encaisser car périmés, donc retour du courrier à la cliente','-2',14139,2),(14143,'1',4527,0,9,4,'2009-05-22 12:02:00',0,'Proposition mme Omar jeudi 9h-11h à partir du 28/05','-2',14086,2),(14144,'1',4329,657,4,0,'2009-05-22 15:08:00',0,'le client a demandé de faire 30 min en moins car mme irid avait fait du temps en plus sur les presta précédentes','',0,10),(14145,'1',3860,0,4,0,'2009-05-22 16:05:00',0,'','',0,2),(14146,'1',3860,0,4,4,'2009-05-22 16:05:00',0,'Proposition remplacement Bennet mardi 14h-18h','-2',14145,2),(14404,'1',1675,0,4,0,'2009-05-28 15:07:00',0,'congés bourroux','',0,20),(14163,'1',3029,0,4,0,'2009-05-25 11:14:00',0,'sabri prob conenance perso<br />\r\n','',0,20),(14164,'0',4551,1097,4,0,'2009-05-25 11:16:00',0,'25.05.09: Demande de 3h/sem<br />\r\n02.06.09: Mess Rpdr clt afin de faire point qualité clt + demander si a reçu courrier avec bon de commande.<br />\r\n2.06.09: Clt satisfait de la presta de Mme TOUMI mais n\'a pas reçu bon de commande.','',0,9),(14166,'1',3029,0,4,1,'2009-05-25 11:18:00',0,'pas de presta ce jour <br />\r\n','-2',14163,20),(14167,'1',0,728,4,0,'2009-05-25 11:29:00',0,'décès ds la famille','',0,20),(14168,'1',0,728,4,1,'2009-05-25 11:29:00',0,'prend son mardi <br />\r\n','-2',14167,20),(14169,'0',4131,1010,5,0,'2009-05-28 11:31:00',0,'intervenir pour repassage, cliente mécontente semelle de fer entartée. repassage mal fait','',0,46),(14170,'1',3164,0,4,0,'2009-05-25 11:33:00',0,'décès ds famille sabri<br />\r\n','',0,20),(14171,'1',3164,0,4,4,'2009-05-25 11:33:00',0,'','-2',14170,20),(14172,'1',3164,0,4,4,'2009-05-25 12:30:00',0,'','-2',14170,20),(15316,'1',0,371,4,0,'2009-06-17 14:46:00',0,'remplacement revol <br />\r\n','',0,20),(14174,'1',0,728,4,1,'2009-05-28 12:21:00',0,'certificat de décès?<br />\r\ndécalage prestation gautier ? <br />\r\n','-2',14167,20),(14175,'1',4318,0,4,0,'2009-05-25 12:21:00',0,'Appel pour rassurer du fait qu\'on a fait l point avec gervais désormais elle ferait toute ses heures ok pour clte matar','',0,10),(14176,'1',3164,0,4,1,'2009-05-26 11:43:00',0,'','-2',14170,20),(14177,'1',4483,569,7,0,'2009-05-25 12:34:00',0,'','',0,10),(14178,'1',4483,569,7,4,'2009-05-25 12:37:00',0,'pour faire point sur 1ére presta.','-2',14177,10),(14179,'1',2312,534,4,0,'2009-05-25 12:50:00',0,'Appel pour remplacer la presta du 22/05 (ABS interv) au mercredi 27/05 (14h à 16h)','',0,10),(14180,'0',3499,0,6,0,'2009-05-25 12:50:00',0,'BASE 15/06/09:<br />\r\n<br />\r\nAnnulation client : 17/06 et 01/07/09 : 2 semaines soit 6 h. CREDIT ANNULATION RESTANT = 4s<br />\r\nAnnulation client : 19+26/08/09 : 2s st 6h. CREDIT ANNULATION CLIENT : 2s.<br />\r\n23+30/12/09 : annulation client : 2s. CREDIT = 0<br />\r\n','',0,12),(14181,'1',3655,0,4,0,'2009-05-25 13:50:00',0,'sabri absente demain<br />\r\n','',0,20),(14182,'1',3655,0,4,4,'2009-05-25 13:50:00',0,'','-2',14181,20),(14183,'1',1991,1084,4,0,'2009-05-25 14:34:00',0,'De : Michel STEININGER [mailto:michelsteininger@orange.fr] <br />\r\nEnvoyé : lundi 25 mai 2009 11:01<br />\r\nÀ : Olivier Lardiere<br />\r\nObjet : mme Burgaud<br />\r\n<br />\r\n<br />\r\nBonjour,pouvez-vous prévoir une dernière prestation de mme burgaud le 3/06.?<br />\r\nMerçi<br />\r\n<br />\r\n<br />\r\nF.et M.Steininger<br />\r\n<br />\r\n','',0,14),(14421,'1',3753,0,4,4,'2009-05-28 15:50:00',0,'','-2',14420,20),(14184,'0',0,1148,7,1,'2009-05-25 14:47:20',0,'Vérification des références','-2',0,46),(14185,'0',0,1148,7,1,'2009-05-25 15:00:00',1,'','-2',14184,46),(14186,'1',3987,1140,4,0,'2009-05-25 14:49:00',0,'Bonsoir,<br />\r\nExcuse moi, j\'ai oublié de pointer quand j\'étais chez madame Girard,aujourd\'hui le 22 Mai, je suis arrivé à 14h et fini à 16h;<br />\r\nMerci<br />\r\nRAKOTOSOLOFO Lynda<br />\r\n<br />\r\n','',0,14),(14187,'1',4532,0,3,4,'2009-05-28 11:49:00',0,'choulet ok ?<br />\r\npour moi elle est ok <br />\r\nchoulet prise de contact pour le démarrage <br />\r\n<br />\r\n','-2',13949,20),(14239,'1',4555,0,3,1,'2009-08-31 11:00:00',1,'c\'est pour septembre','-2',14197,2),(14189,'1',3998,853,4,0,'2009-05-25 15:17:00',0,'Suite abs interv ce jour laisser msg pour éventuelle solutions de remplacement.(25/05/09)','',0,10),(14190,'1',3221,863,4,0,'2009-05-25 15:52:00',0,'25.05.09: Mess Rpdr clt afin de faire 1 point sur le télépointage car pas possible.<br />\r\n27.05.09: Le clte a effectivement 1 pblm avec sa ligne téléphonique. Ce n\'est pas une ligne en 09, mais bien 04 ','',0,9),(14197,'1',4555,0,3,0,'2009-05-13 17:11:00',0,'','',0,2),(14198,'1',4555,0,3,1,'2009-05-13 16:12:00',0,'','-2',14197,2),(14199,'1',4555,0,3,1,'2009-05-15 09:08:00',0,'Elle est en examen, à rappeler la semaine du 25/05','-2',14197,2),(14200,'1',4555,0,3,1,'2009-05-25 17:14:00',0,'','-2',14197,2),(14201,'1',2309,0,4,0,'2009-05-25 17:21:00',0,'cliente prévenue que es malade absente le 26/05','',0,10),(14202,'0',2272,339,4,0,'2009-05-25 17:24:00',0,'25.05.09: Mme ABBA vient de m\'appeler afin de me faire part qu\'elle ne souahite plus intervenir chez MOONS. Car son fils va faire des activités les mercredi apm. Ok d\'intervenir encore le 3.06 si ns avons personne.<br />\r\n1.06.09: Mme KOUNLOTHAM ok pour intervenir chez MOONS 1 mercredi sur 2 pour faire du repassage.<br />\r\nfaire le point avec la clte car ce mercredi kounlotham = MISSON dc ne peut pas (dc clt en même tps que MOONS au niveau alternance). <br />\r\n2.06.09/ Clte ok pour changement d\'intervenante à compter du 10.06.09<br />\r\n22.06.09: Clt a laissé 1 mess. très satisfit de la presta de Mlle KOUNLOTHAM<br />\r\n','',0,9),(14527,'1',0,1152,7,1,'2009-06-02 09:45:09',0,'Vérification des références','-2',0,14),(14805,'0',1695,401,5,0,'2009-06-02 10:18:00',0,'02/06/08 : client BLASSELLE absente. Pas prévenue. Pas possible d\'intervenir. Prestation facturée.','',0,12),(14205,'1',4412,0,9,1,'2009-05-28 10:20:00',0,'déménage donc plus besoins de nos services, quelques soucis personnels ','-2',12656,20),(14206,'1',3655,0,4,1,'2009-05-27 17:14:00',0,'non pas de remplacement <br />\r\n','-2',14181,20),(14208,'1',4557,0,3,1,'2009-05-25 17:55:00',0,'','-2',14207,2),(14209,'1',4557,0,3,3,'2009-05-28 08:00:00',1,'','-2',14207,2),(14210,'0',3407,1020,1,0,'2009-05-25 18:16:00',0,'client pas du tout content des prestations, travail vite fait, mal fait, pas de détails :<br />\r\n- aspi + serpi autour des meubles <br />\r\n- vitre encore plus sales après qu\'avant...<br />\r\nClient ne souhaite plus qu\'elle intervienne.','',0,14),(15242,'0',0,1170,7,1,'2009-06-16 11:12:40',0,'Vérification des références','-2',0,23),(14213,'1',4414,0,3,4,'2009-05-25 19:10:00',0,'Msg laissé sur port client pour proposer mme Sivathas le 29/05 9h-12h','-2',12669,2),(14214,'1',2083,0,4,0,'2009-05-26 09:43:00',0,'Réduction de prestation 4 h au lieu de 5 à compter du 26 mai fdm prévenue','',0,10),(14215,'1',4298,0,1,0,'2009-05-20 14:00:00',0,'','',0,2),(14216,'1',4298,1076,1,6,'2009-05-20 14:00:00',1,'Controle éffectué ce jour.Consignes laissées par la cliente : faire tout le repassage (6 chemises, 2 chemisiers, 2 polo,1 pantalon,1haut et 1 taie d\'oreiller), poussière partout + nettoyage des sols. Madame n\'a pas eu le temps de faire les poussièreS dans la cuisine ni dans la salle de bain juste serpillère et aspi passé.','-2',14215,2),(14217,'1',99,617,7,0,'2009-05-25 13:00:00',0,'','-2',0,2),(14218,'1',99,617,7,6,'2009-05-25 13:00:00',1,'Controle ce jour, travaille pas fait beaucoup de poussière dans l\'appartement, cuisine, salle de bain, toilettes pas faites. Cliente très mécontente veut un changement d\'intervenante.','-2',14217,2),(14219,'1',3607,0,4,0,'2009-05-26 10:21:00',0,'prestation du 1 reportée au 2 juin ok clte ok fdm','',0,10),(14304,'1',1794,0,1,1,'2009-05-27 19:14:00',0,'Cliente satisfaite du travail de mme Colaco. A trouvé une bonne répartition des tâches et est plutôt contente pour le moment','1',14303,2),(14303,'1',1794,794,1,0,'2009-05-27 19:14:00',0,'','',0,2),(14224,'1',1794,794,7,0,'2009-05-26 09:00:00',0,'','-2',0,2),(14225,'1',1794,794,7,6,'2009-05-11 09:00:00',1,'Maison très grande beaucoup de travaille, demande une bonne organisation. Ne pas faire à chaque fois la même chose. Travailler pièce par pièce à fond','-2',14224,2),(14226,'1',4355,0,9,1,'2009-05-28 11:00:00',0,'serait Ok pour le mardi matin pour le démarrage de la prestation pour 3H de prestation pour le démarrage <br />\r\n','-2',12143,20),(14227,'1',4016,933,7,0,'2009-05-07 12:30:00',0,'','-2',0,2),(14228,'1',4016,933,7,6,'2009-05-07 12:30:00',1,'Beaucoup de travaille pour 2h30 pas le temps de tout faire (repassage + ménage à fond)','-2',14227,2),(14307,'1',4557,0,9,0,'2009-05-28 09:16:00',0,'','',0,2),(14961,'1',4313,0,4,0,'2009-06-10 10:35:00',0,'annule la prestation hors délai <br />\r\n','',0,20),(14233,'1',4315,413,7,0,'2009-05-25 09:30:00',0,'','-2',0,2),(14234,'1',4315,413,7,6,'2009-05-25 09:30:00',1,'accompagnement ce jour, RAS!juste beaucoup poussière dans l\'apart je suis restée pour l\'aider','-2',14233,2),(14807,'1',1105,429,5,0,'2009-06-08 10:58:00',0,'SUITE AU PROBLEME DE LA LAMPE CASSEE, J OFFRE UNE HEURE SUR LA PRESTA DU 08.06 CAR LES CLIENTS N AIMAIENT PAS CETTE LAMPE','',0,9),(14242,'1',1663,1137,4,0,'2009-05-26 13:28:00',0,'j\'ai eu au telephone madame launay ,j\'ai rendez-vous avec mardi matin à10h pour visiter la maison.je commencerai jeudi matin de 9h à11h comme prévu.merci','',0,14),(15245,'1',4634,0,3,4,'2009-06-16 11:13:00',0,'La cliente m\'a laissé un message. Elle était en réunion hier et sera joignable aujourd\'hui dans l\'après midi.','-2',15244,2),(14243,'1',1731,421,4,0,'2009-05-26 13:34:00',0,'pbs de telephone . pas pu teledeclarer<br />\r\n<br />\r\nprestation 9.00 12.30<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(14244,'1',0,617,7,0,'2009-05-26 13:41:00',0,'','',0,2),(14245,'1',0,617,7,1,'2009-05-26 13:42:00',0,'Appel reçu de la fille de mme Mendil pour parler de la mise à pied qui à son sens n\'est pas justifiée + envoie LRAR pour refus poste de travail proposé (Issy les Moulineaux, Puteaux, Paris 20eme + remplacement Rueil semaine du 01/06)','-2',14244,2),(14246,'1',0,216,4,0,'2009-05-26 15:10:00',0,'cantoreggi ok pour décalage prestation<br />\r\n','',0,20),(14247,'1',0,216,4,4,'2009-05-26 15:10:00',0,'','-2',14246,20),(14248,'0',4340,0,3,4,'2009-05-29 11:34:00',0,'','-2',12034,20),(14249,'0',4317,0,4,0,'2009-05-26 15:26:00',0,'annulation des 10 et 17 juillet + 14 aout fdm prévenue','',0,10),(14472,'1',1889,453,4,0,'2009-05-29 11:09:00',0,'ok pour decaler presta du 01/06 au 02/06 de 13h 15h','',0,10),(14270,'1',707,0,4,0,'2009-05-27 11:15:00',0,'message client pour l\'informer de l\'absence de son intervenante ; nous rappelera si veut un remplacemnt<br />\r\nLe clt souahite bien 1 remplaçante. Mlle BONNETON','',0,9),(14568,'1',4063,0,1,0,'2009-06-03 12:08:15',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(14569,'1',4063,0,1,1,'2009-06-04 13:00:00',0,'','-2',14568,20),(14571,'1',4381,0,5,0,'2009-06-03 12:56:00',0,'visite ce jour, client pas très satisfait de la dernière prestation : nettoyage des toilettes, l\'accueil plus tâches sur les portes. Vu avec mr DIOUMASSI','',0,47),(14255,'1',1776,237,4,0,'2009-05-26 16:44:00',0,'vérifier combien de temps elle a fait le 3 juin','',0,14),(14582,'1',1776,237,4,0,'2009-06-03 15:23:00',0,'elle n\'a pas pu intervenir le 3/06 car garage fermé','',0,14),(14257,'1',1633,131,4,0,'2009-05-26 16:46:00',0,'Bonjour, <br />\r\n <br />\r\nNous ne souhaitons pas de prestation de ménage le lundi 1er juin.<br />\r\n <br />\r\nje vous en remercie par avance<br />\r\n <br />\r\ncordialement<br />\r\n <br />\r\nLucie DESFOURNEAUX<br />\r\n','',0,14),(14258,'1',4313,0,4,0,'2009-05-26 17:23:00',0,'absence gimenez se propose de rattraper ds la semaine<br />\r\n','',0,20),(14259,'1',4313,0,4,4,'2009-05-26 17:23:00',0,'','-2',14258,20),(14260,'1',4313,0,4,1,'2009-05-27 17:24:00',0,'mignot annule prestation de ce jour <br />\r\n','-2',14258,20),(14261,'0',0,165,4,0,'2009-05-26 17:27:00',0,'elle prend le','',0,14),(14262,'0',0,619,4,0,'2009-05-26 17:57:00',0,'Du 3 au 23 aout<br />\r\nprévenir ses clients','',0,14),(14634,'0',4090,489,4,0,'2009-06-04 14:37:00',0,'client absent du 3 au 21 aout','',0,14),(14264,'1',2592,0,1,0,'2009-05-26 18:26:00',0,'','',0,2),(14265,'1',2592,0,1,1,'2009-05-26 18:26:00',0,'Le client arrête les presta pour le moment car part mais ne sait pas qd il revient, donc nous recontactera pour la reprise','-2',14264,2),(14266,'1',3816,0,7,0,'2009-05-27 00:27:00',0,'férié pentecôte','',0,20),(14267,'1',3816,812,7,4,'2009-05-28 12:07:00',0,'','-2',14266,20),(14268,'0',4114,0,7,0,'2009-05-27 00:27:00',0,'Relance facturation ','',0,20),(14269,'0',4114,0,7,1,'2009-05-28 11:41:00',0,'Relance Ok <br />\r\nEnvoi par fax facture modif<br />\r\nrecontacter 1ere quinzaine de juin pour chèque non reçu.<br />\r\n<br />\r\n','-2',14268,20),(14424,'1',1019,0,4,0,'2009-05-28 15:54:00',0,'bernardini absence','',0,20),(14425,'1',1019,0,4,4,'2009-05-28 15:54:00',0,'david peut prendre le remplacement','-2',14424,20),(14271,'0',984,0,6,0,'2009-05-27 11:39:00',0,'Base 15/06/09 :<br />\r\n<br />\r\nAnnulation client : 3+10+31/07/09 : 3 semaines soit 6h. CRÉDIT ANNULATION RESTANT : 3s soit 6h.<br />\r\nAnnulation client : 21+28/08/09: 2s st 4h. CREDIT ANNULATION CLIENT : 1s.<br />\r\n<br />\r\nBASE 15/06/2010 :<br />\r\n<br />\r\n30/07/10 : ANNUL. CLT. = CR RESTANT =5s<br />\r\n1er au 15 août 10 : CP<br />\r\n20+27/08/2010 : ANNUL. CLT. = 2S CR RESTANT = 3S<br />\r\n31/12/2010 : CP (DESRIUSSEAUX). PAS DE R. CR = 2s (-2h)<br />\r\n','',0,12),(14272,'0',3208,0,6,0,'2009-05-27 11:42:00',0,'Annulation client : 24+31/07/09 : 2 semaines soit 6h. CRÉDIT ANNULATION RESTANT : 4 s soit 12h.<br />\r\n<br />\r\nBASE 15/06/2010 : <br />\r\n<br />\r\n1er au 15/08/2010 : CP<br />\r\n16 au 29/08/2010 : pas de R. ANNUL = 2S. CR RESTANT = 4S<br />\r\n03/12/2010 : sal. (BEGASSE) abst. Neige. =-3h<br />\r\n17/12/2010 sal. abst (BEGASSE). intempérie. = -3h<br />\r\n24/12/2010 :sal abst (BEGASSE). R par PEZESHKIAN. PEZESHKIAN s\'est présentée ms Clt a refusé car partait!<br />\r\n31/12/2010 : CP (BEGASSE). R par JOSEPH. Clt a refusé car réveillon!<br />\r\n07/01/2011 : ANNUL CLT car abst.<br />\r\n14/01/2011 : sal (JOSEPH) abst = -3h','',0,12),(14273,'1',1950,864,4,0,'2009-05-27 13:26:00',0,'Laisser msg pour RPLC congée interv. RPLC Mme Morchain le 03/06 de 9à13h.(27/05/09)','',0,10),(14274,'0',3204,577,4,0,'2009-05-27 14:27:00',0,'CLIENT NE SOUHAITE PAS DE REMPLAÇANTE DURANT CONGÉS ÉTÉ ','',0,14),(14275,'0',2344,0,1,0,'2009-05-27 14:32:00',0,'cliente va déménager mi juillet :<br />\r\nnouvelle adresse :<br />\r\n1 place alfred radigois à St Sebastien','',0,14),(16150,'1',4594,0,1,1,'2009-07-09 17:47:00',0,'Cliente très satisfaite, pas de point négatif pour le moment, espère que ça va continuer comme ça','1',15799,2),(14277,'1',4067,507,4,0,'2009-05-27 15:13:00',0,'Suite Abs interv. Proposer un remplacement avant fin de semaine.','',0,10),(14278,'1',3452,494,4,0,'2009-05-27 15:44:00',0,'Laisser msg pour plus d\'heures le jeudi 04/06 en RPLC du 01/06/09. (27/05/09)<br />\r\nrectifie ds soft fdm prevnue','',0,10),(14279,'1',2969,846,4,0,'2009-05-27 15:45:00',0,'27.05.09: Mme JACQUET nous a informées son souhait de démissionner de son poste => préavis = 1 mois.<br />\r\n2.06.09: Courrier à Mme JACQUET fin de préavis au 27.06.09.<br />\r\n19.06.09: VA a eut Mme DEMAREST pour informer changement d\'intervenante dès le 2.07.09 => Mme LAURENT<br />\r\n22.06: Changement d\'intervenante : ce sera MLLE BONNETON à compter du 2.07<br />\r\n29.06.09: Mess Rpdr clte pour rappeler mise en place nouvelle intervenante ce vendredi 3.07.09 Mlle BONNETON 9/13h.<br />\r\n1.07.09: Mess Rpdr clte pour lui rappeler presta Bonneton 8h30/12h30 pour le 3.07','',0,9),(14281,'1',3420,842,4,0,'2009-05-27 15:48:00',0,'Pas de presta de RPLCM pour le 01/06/09<br />\r\nrectifié ds soft','',0,10),(14282,'1',2067,453,4,0,'2009-05-27 16:02:00',0,'clt ok pour RPLCM de presta pour le 01/06 au 03/06/09 au même heure.<br />\r\npresta rectifiée ds soft fdm prevenue','',0,10),(14283,'1',3494,569,4,0,'2009-05-27 16:11:00',0,'en RPLCM du 01/06 presta décaler le 02/06/09 dde 11h à 13h + 1 heures supp le 04/06.<br />\r\npresta rectifié ds soft fdm prevenue','',0,10),(14284,'1',0,597,4,0,'2009-06-01 16:12:00',0,'PREVENIR SES CLIENTS DU CONGES DU 12 JUIN','',0,14),(14286,'1',2022,472,4,0,'2009-05-27 16:16:00',0,'CLT OK pour RPLCM presta du 01/06 au 03/06/09 de 13h à 16h. (27/05/09)','',0,10),(14287,'1',3561,359,4,0,'2009-05-27 16:19:00',0,'Clt pour RPLCM de presta du 01/06 au 04/06 de 8h45 à 10h45.<br />\r\npresta rectifié ds soft ','',0,10),(14288,'1',2114,0,4,0,'2009-05-27 16:36:00',0,'Arret des presta à palaiseau après le 26/6/09 souhaite reprise en sept a chevry','',0,10),(14289,'1',4016,0,1,0,'2009-05-27 16:40:00',0,'','',0,2),(14290,'1',4016,0,1,5,'2009-05-27 16:40:00',0,'Savoir si ont pu récupérer leurs clés + proposition reprise avec mme Boucherrab jeudi 13h-15h30','-2',14289,2),(14291,'1',1553,660,4,0,'2009-05-27 16:40:00',0,'Clt OK pour RPLCM de presta du 01/06 au 03/06 de 11h à 13h.<br />\r\npresta rectifié ds soft et fdm prevenue','',0,10),(14292,'1',2781,0,1,0,'2009-05-27 16:49:00',0,'','',0,2),(14293,'1',2781,0,1,1,'2009-05-27 16:49:00',0,'Arrêt des presta pour le moment. Client ds une situation difficile au niveau professionnel donc vont être chez eux pour nettoyer. Reprendront dès que possible car pas de pb avec la société ni avec les intervenants. Retour des clés à réception du règlement de la facture d\'avril (rappeler le client pour convenir d\'1 rdv pour remise des clés)','-2',14292,2),(14294,'1',4242,1080,4,0,'2009-05-27 16:55:00',0,'27.05.09 : Informer le clt VM de Mme PHILIP le 15.06 à 14h. Dc décaller presta d\'1h. <br />\r\n8.06.09: mess Rpdr clte pour information VM et décalage.<br />\r\n9.06: Clte ok pour décaller rpesta suite AMETRA','',0,9),(14296,'1',4483,569,6,0,'2009-05-27 17:00:00',0,'CLIENT NE VEUX PAS DE REMPLACEMENT PENDANT LES CONGES D\'INTERVENANTE POUR CET ETE;','',0,10),(14297,'1',3720,1141,4,0,'2009-05-27 17:10:00',0,'CLT ok pour RPLCM de l\'interv avec Mme Morchain le 02/06 de 13h à 16h.','',0,10),(14298,'1',1240,204,4,0,'2009-05-27 17:21:00',0,'ANnule le 17/06','',0,14),(14299,'1',4265,0,4,0,'2009-05-27 17:20:00',0,'msg pour annulation prestation jeudi 28 on rappelle pour proposer solution lundi férié + une autre prestation sem prochaine','',0,10),(14300,'0',880,644,4,0,'2009-05-27 17:22:00',0,'27.05.09: Mess rpdr clt pour informer absence de Mme MAMEDI le 9.06 et proposer presta le 10.06 apm pdt 3h.<br />\r\n2.06.09: Relance clt afin de savoir si ok pour permuter presta du 9.06 au 10.06 <br />\r\n3.06.09: Presta non pas le 10 mais le 11.06 après VA. Clt ok','',0,9),(14302,'0',4332,0,2,0,'2009-05-27 18:53:00',0,'mess pour impayé plus envoie remlance','',0,10),(14305,'1',4315,413,1,0,'2009-05-27 20:08:00',0,'','',0,2),(14306,'1',4315,413,1,1,'2009-05-27 20:08:00',0,'Cliente très satisfaite du remplacement avec mme Boucherrab','1',14305,2),(14311,'1',3493,0,4,0,'2009-05-28 09:41:00',0,'28.05.09: Le clt ns a contacté afin de faire appel à nos services. Le clt souahite 1 presta fin de semaine l\'apm impérativement.','',0,9),(14312,'1',4377,0,4,0,'2009-05-28 09:51:00',0,'','',0,19),(14313,'1',4377,0,4,4,'2009-05-28 09:51:00',0,'Mme Oczo\'s absente le vendredi 5 juin après-midi, proposition de remplacement par Madame Da Silva le matin de 9h à 11h.<br />\r\nAttente d\'un retour de la part de la cliente.','-2',14312,19),(14314,'1',2113,507,4,0,'2009-05-28 09:55:00',0,'CTL au courant de l\'abs interv ce jour (28/05/09)','',0,10),(14315,'1',2112,507,4,0,'2009-05-28 09:58:00',0,'Clt prévenue ABS interv. (28/05/09)','',0,10),(14316,'0',2037,0,4,0,'2009-05-28 10:28:00',0,'J ai informé la cliente du changement d\'intervenante ; lui confirmer le jour (lundi ou vendredi)de la mise en place de mme jarland et organiser la mise en place (horaire 13h30/15h30;<br />\r\n15.06.09: Réception ce jour d\'1 mail de la clte nous faisant part de certains points à améliorer. Vu VA certainement changement d\'intervenante. Mess Mme JARLAND, ns attendons sa réponse.<br />\r\nVu avec VA pour changement d\'intervenante: Mme TIRONI.<br />\r\n16.06.09: Point téléphonique avec la clte qui a accepté ce changement d\'intervenante. Ok pour intervention le lundi de 13h30 à 15h30.','',0,9),(17753,'1',983,0,5,1,'2009-08-25 15:50:00',0,'Msg laissé sur port cliente pour savoir si mme Moreira devait attendre ou si la clé avait été mise ds la BL et que qq l\'avait prise entre tps. Pas de retour à 16h30, mme Moreira est partie','-2',17752,2),(14318,'0',4322,1099,4,0,'2009-05-28 10:29:00',0,'presta du 06/01 Annuler. Interv prévenue.','',0,10),(14319,'0',4158,995,4,0,'2009-05-28 10:33:00',0,'presta annuler pour le 01/06 . Ne ve pas RPLCM.','',0,10),(14320,'1',4487,413,5,0,'2009-05-28 10:50:00',0,'','',0,2),(14321,'1',2260,567,4,0,'2009-05-28 10:47:00',0,'Clt ok pour rplcm du 1/06 au 02/06 de 13h/15h.<br />\r\npresta rectifié ds soft ','',0,10),(14322,'1',4487,0,5,4,'2009-05-28 10:50:00',0,'Msg laissé sur port cliente pour savoir ce qui ne convient pas avec mme Boucherrab (atoocall : souhaite changer de personne car elle la trouve trop lente, n\'a aucune initiative. La personne a les cles de boite au lettre. Merci de la contacter aussi vite que possible)<br />\r\n','-2',14320,2),(14323,'0',4191,1065,4,0,'2009-05-28 10:54:00',0,'Presta du 01/06 Annuler. Ne ve pas de RPLCM.','',0,10),(14324,'1',4355,0,9,1,'2009-06-02 11:04:00',0,'satisfaite<br />\r\n','-2',12143,20),(14420,'1',3753,0,4,0,'2009-05-28 15:50:00',0,'ferié <br />\r\n','',0,20),(14328,'0',2417,0,4,4,'2009-05-29 11:15:00',0,'','-2',13015,20),(14329,'0',4568,0,3,0,'2009-05-28 11:21:00',0,'','',0,20),(14330,'0',4568,0,3,4,'2009-05-28 11:00:00',1,'','-2',14329,20),(14331,'0',4568,0,3,4,'2009-05-29 11:30:00',0,'','-2',14329,20),(14332,'1',2478,591,4,0,'2009-05-28 11:21:00',0,'presta du 01/06 Annuler. Ne Ve pas de RPLCM.','',0,10),(14602,'1',2021,0,4,4,'2009-06-08 15:17:00',0,'sonne ds vide <br />\r\n','-2',14427,20),(14334,'0',4114,0,7,4,'2009-06-08 14:58:00',0,'uniquement joingnable le matin <br />\r\nau 0825 801 697 ','-2',14268,20),(14335,'1',3561,359,4,1,'2009-06-03 11:48:00',1,' Mme durand pour lui rappeler qu\'elle doit faire une presta le 04/06 chez Mr Monier.','-2',14287,10),(14336,'1',4532,0,3,4,'2009-06-03 17:37:00',0,'satisfaite ?<br />\r\n','-2',13949,20),(14337,'1',4311,0,4,1,'2009-06-02 17:30:00',0,'facture client ?<br />\r\n','-2',13475,20),(14338,'1',4534,0,3,1,'2009-05-28 16:30:00',0,'ok pour démarrage prestation david ok coordonnées + mercredi après midi <br />\r\n','-2',13987,20),(14339,'1',0,905,4,0,'2009-05-28 11:58:00',0,'elle est ok pour démarrer la prestation<br />\r\nelle nous précise que cachlet décale les heures de prestation au mardi <br />\r\n','',0,20),(14340,'1',3029,0,4,0,'2009-05-28 11:59:00',0,'décalage prestation <br />\r\n','',0,20),(14341,'1',3029,0,4,4,'2009-05-27 12:00:00',0,'','-2',14340,20),(14342,'1',3029,0,4,4,'2009-05-28 12:00:00',0,'','-2',14340,20),(14343,'1',3029,0,4,1,'2009-05-28 14:28:00',0,'ok pour 16h 18h <br />\r\ns\'arrange <br />\r\nok pour 14h 16h ','-2',14340,20),(14609,'0',4533,0,4,0,'2009-06-03 17:49:00',0,'cliente satisfaite de la presta ; facture envoyée le 04.06','',0,9),(14344,'1',3816,0,7,1,'2009-05-28 12:07:00',0,'ok','-2',14266,20),(14345,'0',4539,0,4,0,'2009-05-28 12:06:00',0,'La cliente n\'est pas du toute satisfaite de morchain<br />\r\nrepassage pas bon ménage pas fini fdm trop jeune retard de 30 mn','',0,10),(14346,'0',4539,0,4,0,'2009-05-28 12:08:00',0,'','',0,10),(14349,'1',673,934,4,0,'2009-05-28 12:26:00',0,'28.05.09: Mess Rpdr Mme LAVILLE afin de savoir si accepterait de faire presta chez Mme TISON le jeudi 4/06 apm pdt 2h car Mme BIANCO=CP pour examens<br />\r\n29.05.09: Mme LAVILLE ok pour intervention le 4.06 de 12h à 14h. La clte réfléchie (voie avec son mari, et ns rappelera<br />\r\n01.06.09: La clte maintien presta','',0,9),(14351,'1',4313,0,4,1,'2009-05-28 12:10:00',0,'faire le point sur prestation annulé de cette semaine<br />\r\n+ faire le point sur semaine prochaine<br />\r\n','-2',14258,20),(14352,'1',841,534,4,0,'2009-05-28 12:40:00',0,'CLT OK pour repport de presta du 01/06 au 03/06 de 10h à 17h. FDM PREVENUE','',0,10),(14353,'1',4157,1062,4,0,'2009-05-28 12:43:00',0,'Laisser Msg pour éventuellement plus d\'heures le 04/06 à la place du 01/06. (28/05/09)','',0,10),(14354,'1',873,678,4,0,'2009-05-28 13:00:00',0,'Laisser msg pour repporter presta du 01/06 au 02/06 au même heures.(28/05/09)','',0,10),(14355,'1',4313,0,4,1,'2009-05-29 13:04:00',0,'s\'excuse pour la prestation annulé a eu un impératif <br />\r\nreporte celle du 1er au mercredi <br />\r\n','-2',14258,20),(14356,'1',3381,842,4,0,'2009-05-28 13:09:00',0,'Laisser Msg pour prévenir interv arrivera en retard(vers14h30).','',0,10),(14360,'1',4142,0,4,1,'2009-05-28 13:51:00',0,'annulation prestation<br />\r\n','-2',14359,20),(14359,'1',4142,0,4,0,'2009-05-28 13:51:00',0,'soumebelle absent<br />\r\n','',0,20),(14361,'1',3124,0,4,0,'2009-05-28 13:51:00',0,'annulation prestation<br />\r\n','',0,20),(14362,'1',3124,0,4,4,'2009-05-28 13:52:00',0,'soumebelle absent <br />\r\n','-2',14361,20),(14363,'1',2752,0,4,0,'2009-05-28 13:52:00',0,'ferié pentecôte <br />\r\n','',0,20),(14364,'1',2752,0,4,1,'2009-05-28 13:53:00',0,'absence intervenant <br />\r\nsouhaite un remplacement pour mardi ou mercredi au plus tard <br />\r\n','-2',14363,20),(14365,'1',2752,0,4,4,'2009-05-29 11:17:00',0,'','-2',14363,20),(14366,'1',3206,0,4,0,'2009-05-28 13:56:00',0,'ferié pentecôte','',0,20),(14367,'1',3206,0,4,4,'2009-05-28 13:56:00',0,'','-2',14366,20),(14368,'1',3389,0,4,0,'2009-05-28 13:58:00',0,'ferié pentecôte','',0,20),(14369,'1',3389,0,4,1,'2009-05-28 13:58:00',0,'decalage au mardi <br />\r\n','-2',14368,20),(14370,'1',4408,0,4,0,'2009-05-28 14:01:00',0,'ferié pentecôte','',0,20),(14371,'1',4408,0,4,4,'2009-05-28 14:01:00',0,'décaler au mardi matin ','-2',14370,20),(14372,'1',4506,0,4,0,'2009-05-28 14:03:00',0,'ferié pentecôte','',0,20),(14373,'1',4506,0,4,4,'2009-05-28 14:03:00',0,'','-2',14372,20),(14603,'1',4532,0,3,4,'2009-06-08 15:20:00',0,'','-2',13949,20),(14375,'1',3597,0,4,0,'2009-05-28 14:05:00',0,'ferié pentecôte','',0,20),(14376,'1',3597,0,4,4,'2009-05-28 14:05:00',0,'','-2',14375,20),(14378,'0',0,796,4,0,'2009-05-28 14:07:00',0,'pb de pointage ce jour chez la cliente','',0,14),(14379,'0',791,0,6,0,'2009-05-28 14:07:00',0,'15/06/09<br />\r\nAnnulation client : 25/06 et 02/07/08 : 2 semaines soit 6h. CREDIT ANNULATION CLIENT RESTANT : 4 semaines soit 12h.<br />\r\n<br />\r\nBASE 15/06/2010 :<br />\r\n1er au 15/08/2010 : CP<br />\r\n26/08/2010 : AR MAL (BOULANGER)<br />\r\n02/09/2010 : ANNUL CLT = 1s. CR RESTANT =5S<br />\r\n11/11/2010 : férié = -3h<br />\r\n02/12/2010 : sal (BOTELHO) abst. -3h<br />\r\n06/01/2011 : sal (BOTELHO) abst. -3h<br />\r\n03/03/2011 : ANNUL CLT hors délai ms pas facturé comme intervenante (BOTELHO) a été abst = -3h. CR = 4s<br />\r\n10/03/2011 : ANNUL CLT = -3h = CR = 3s','',0,12),(14380,'1',0,1030,4,0,'2009-05-28 14:10:00',0,'prestation remplacement beaudoin ','',0,20),(14381,'1',0,1030,4,4,'2009-05-28 14:11:00',0,'','-2',14380,20),(14382,'1',0,1030,4,1,'2009-05-29 14:12:00',0,'non <br />\r\ntrop de taff avec fete des meres pas de remplacements <br />\r\n','-2',14380,20),(14383,'1',3099,0,4,0,'2009-05-28 14:16:00',0,'décaler légèrement prestation de demain <br />\r\n','',0,20),(14384,'1',3099,0,4,4,'2009-05-28 14:17:00',0,'','-2',14383,20),(14385,'1',3099,0,4,4,'2009-05-28 14:26:00',0,'','-2',14383,20),(18373,'1',3107,0,1,0,'2009-09-04 17:07:00',0,'MME SINA N A PAS PU EFFECTUER LA PRESTA DU 03.09 CAR LE CLIENT A OUBLIE DE LAISSER OUVERT / JE FACTURE UNE HEURE SEULEMENT CAR J AVAIS DEMANDE LA SEMAINE PRECEDENTE DE CHANGER LE JOUR DE LA PRESTA POUR RENDRE SERVICE A UN AUTRE CLIENT','',0,9),(14387,'1',2887,0,4,0,'2009-05-28 14:18:00',0,'annulation de la prestation du 02 juin fdm msg','',0,10),(14388,'0',4246,1080,5,0,'2009-05-28 14:21:00',0,'28.05.09: La clte vient de me faire part que Mme PHILIP avait une petite baisse de régime depuis 2/3 presta. et surtout atn au bavardage.<br />\r\nJ\'ai convenue avec la clte de faire 1 point télphonique ds 15 jours pour voir changement et bonne gestion de temps avec les 2 presta/sem. Si besoin prévoir point qualité clte<br />\r\n15.06.09: Point avec la clte. Mme PHILIP bavarderait moins, tout va bien. RAS. Clte va nous envoyer chq + dates de CP.','',0,9),(15211,'0',3570,1166,7,6,'2009-06-17 10:00:00',0,'','-2',15085,10),(14390,'1',2100,1020,4,0,'2009-05-28 14:26:00',0,'reverifier horaires du 2 juin','',0,14),(14560,'0',2620,1075,4,0,'2009-06-02 16:58:00',0,'2.06.09 : Mme NAVET ok pour garder la clte suite arrêt de Mme LAURENT; iNTERVENTION ID2ALEMENT LE JEUDI DE 13h à 16h + laissaer la clef dans la cachette sauf si VA remet clt à Mme NAVET;','',0,9),(14392,'1',3649,0,4,0,'2009-05-28 14:30:00',0,'ferié pentecôte','',0,20),(14393,'1',3649,0,4,1,'2009-05-28 14:30:00',0,'annule<br />\r\n','-2',14392,20),(14394,'1',3334,1001,4,0,'2009-05-28 14:52:00',0,'CLT décale la presta du 04/06 au 03/06 même horraire.','',0,10),(14395,'0',1312,1001,5,0,'2009-05-28 10:30:00',0,'Interv signale que l\'aspirateur du haut ne fonctionner plus.','',0,10),(14396,'1',1634,0,4,0,'2009-05-28 15:02:00',0,'congés bourroux','',0,20),(14397,'1',1634,0,4,4,'2009-05-28 15:02:00',0,'','-2',14396,20),(14398,'1',4202,1055,4,0,'2009-05-28 14:57:00',0,'28.05.09: Suite erreur alternance de Mme BIZEAU j\'ai commis une erreur.Je lui avais dit que Mme MAREF interviendrait le 4.06 dc la clte a été absente. ','',0,9),(14399,'1',2813,0,4,0,'2009-05-28 15:03:00',0,'congés bourroux','',0,20),(14400,'1',2813,0,4,1,'2009-05-28 15:03:00',0,'','-2',14399,20),(14401,'1',3356,0,4,0,'2009-05-28 15:04:00',0,'congés bourroux','',0,20),(14402,'1',3356,0,4,1,'2009-05-28 15:04:00',0,'','-2',14401,20),(14403,'1',4425,1099,7,0,'2009-05-28 15:05:00',0,'','',0,10),(14405,'1',1675,0,4,1,'2009-05-28 15:07:00',0,'','-2',14404,20),(14406,'1',4425,1099,7,1,'2009-05-28 15:06:00',0,'interv cassée porte savon en forme de canard (tête). Prevenir CLT. (28/05/09)','-2',14403,10),(14407,'1',3515,0,4,0,'2009-05-28 15:07:00',0,'congés bourroux','',0,20),(14408,'1',3515,0,4,4,'2009-05-28 15:07:00',0,'','-2',14407,20),(14409,'1',3727,0,4,0,'2009-05-28 15:09:00',0,'congés bourroux','',0,20),(14410,'1',3727,0,4,4,'2009-05-28 15:09:00',0,'','-2',14409,20),(14411,'1',3866,507,4,0,'2009-05-28 15:17:00',0,'Clt prévenue pour abs interv.(28/05/09)','',0,10),(14412,'0',4490,1066,4,0,'2009-05-28 15:25:00',0,'CLT OK POUR PRESTA entre 14h30/15h le 02/06.(28/05/09)','',0,10),(14414,'1',3124,0,4,1,'2009-05-28 15:29:00',0,'','-2',14413,20),(14415,'1',3124,0,4,1,'2009-05-28 17:30:00',0,'geste commercial offrir heure suit erreur soumebelle car personne pour remplacement','-2',14413,20),(14417,'1',2506,0,4,1,'2009-05-28 15:40:00',0,'ok on décale a mardi<br />\r\n','-2',14416,20),(14427,'1',2021,0,4,0,'2009-05-28 15:57:00',0,'bernardini arrêt','',0,20),(14428,'1',2021,0,4,4,'2009-05-28 15:58:00',0,'','-2',14427,20),(14429,'1',2021,0,4,4,'2009-05-29 11:37:00',0,'','-2',14427,20),(14432,'1',3165,0,4,4,'2009-06-04 17:32:00',0,'','-2',14430,20),(14434,'0',2754,0,4,0,'2009-05-28 16:03:00',0,'annulation prestation du mardi 2 juin','',0,10),(15001,'1',1640,1046,4,0,'2009-06-10 16:14:00',0,'10.06.09 : Mess de la clte sur portable de VA; VA n\'a pas trop compris mess. Dc appel clte mais rpdr afin de savoir si sujet de la presta en + du mercredi apm ou autre.<br />\r\n10.06.09: La clte a rappelé pour dire arrêt des presta du mercredi en juillet + dates de ses CP','',0,9),(14566,'1',4451,0,4,0,'2009-06-03 10:24:00',0,'DATES D ANNULATION DE LA CLIENTE POUR L ANNEE : 25.06 + 30.07 + 13.08 + 20.08 + 28.08 + 24.09 + 29.10 + 26.11 + 31.12','',0,9),(14435,'1',0,877,4,0,'2009-05-28 16:37:00',0,'arrêt maladie','',0,20),(14436,'1',0,877,4,4,'2009-05-28 16:38:00',0,'recup clés bribet','-2',14435,20),(14437,'0',0,1149,7,1,'2009-05-28 16:39:15',0,'Vérification des références','-2',0,30),(14438,'0',0,1149,7,1,'2009-05-28 15:00:00',1,'','-2',14437,30),(14439,'1',0,877,4,1,'2009-05-29 10:00:00',0,'ok peut passer','-2',14435,20),(14440,'1',0,905,4,0,'2009-05-28 16:43:00',0,'remplecement bribet + démarrage nouvelle prestation<br />\r\n','',0,20),(14441,'1',0,905,4,4,'2009-05-28 16:43:00',0,'','-2',14440,20),(14442,'1',0,905,4,1,'2009-05-29 10:00:00',0,'ok<br />\r\n','-2',14440,20),(14443,'1',843,1067,4,0,'2009-05-28 16:55:00',0,'Contrôler le pointage du 02.06.09<br />\r\n4.06.09: Pointage en fin de presta (16h08)pas en début.','',0,9),(14744,'1',2404,915,6,0,'2009-06-05 15:33:00',0,'congé clt été dern presta 30/07 reprise 31/08','',0,10),(14446,'1',0,812,4,0,'2009-05-28 17:21:00',0,'planning semaine proch<br />\r\nremplacement dutreuil<br />\r\n','',0,20),(14447,'1',0,812,4,4,'2009-05-28 17:22:00',0,'','-2',14446,20),(14448,'1',3493,0,4,0,'2009-05-28 17:24:00',0,'28.05.09: La clte ns a appelé ajd\'hui afin de disposer à nouveau de presta car son aide-ménagère = malade. Souhaite 1 presta fin de semaine jeudi ou vendredi apm idéalement pdt 3h.<br />\r\n29.05.09: Clt ok pour démarrage de presta le 4.06.09 avec Mme VEZZANI pdt environs 1 mois','',0,9),(14449,'1',4481,0,3,4,'2009-06-05 17:31:00',0,'','-2',13217,20),(14481,'0',4568,0,3,1,'2009-06-03 17:30:00',0,'pour un coffret smart box <br />\r\nprestation de 3H <br />\r\nsi possible lundi prochain <br />\r\nvalider avec une intervenante<br />\r\n','-2',14329,20),(14451,'1',4534,0,3,4,'2009-06-03 17:40:00',0,'','-2',13987,20),(15361,'1',1611,1124,6,0,'2009-06-18 12:58:00',0,'congé été clt dern presta 04/08 reprise 06/09','',0,10),(14453,'0',2574,0,1,0,'2009-05-28 18:35:00',0,'la cliente a demander 20% de reduc du au pb avec felixon.<br />\r\nJe lui ai proposer de ne pas payer sa dernière facturedu 20 mai de 136 euros. il lui reste donc 850 euros à regler.<br />\r\nLa cliente reviens vers moi.','',0,10),(14464,'1',2501,0,4,0,'2009-05-29 09:56:00',0,'presta du 1er juin supp ds soft ','',0,10),(14465,'1',3183,843,4,0,'2009-05-29 10:12:00',0,'ne veut pas de replt pour 1/06 presta supprimée ds soft','',0,10),(14466,'1',1554,212,4,0,'2009-05-29 10:17:00',0,'presta du 1/06 supprimé ds soft','',0,10),(14551,'1',215,0,9,0,'2009-06-02 16:00:00',0,'3H VENDREDI MATIN','',0,2),(14467,'0',0,271,7,0,'2009-05-29 10:43:00',0,'29.05.09: Mme GARROUMA nous avait demandé de calculer le nombre de km qu\'elle effectue par an : 142km/sem, soit 6674km sur 47 semaines de travail. Sms de confirmation envoyé ce jour','',0,9),(14468,'1',696,112,4,0,'2009-05-29 10:45:00',0,'remplacment impossible du 1/06 p^resta supprimée<br />\r\n','',0,10),(14469,'1',596,0,4,0,'2009-05-29 10:57:00',0,'message repondeur informant mme grieux que nous avons une intervenante le jeudi 4 juin pour une presta ponctuelle de 4h ; mme ayi aimerait commencer à 8h ou 8h30 : la cliente doit nous rappeler pour confirmer l\'horaire. Ensuite enregistrer la presta et prévenir ayi et lui fixer un rdv station essence casino rond point de la lyre car je l\'accompagnerai<br />\r\n2.06.09: Mess Rpdr Mme DULLIEUX pour informer que Mme AYI ne pourra intervenir après 8h30, car trop tard pour son autre presta.<br />\r\n02.06.09; Clte ok pour presta dès 8h30 pdt 4h.<br />\r\nAyi ok pour rdz-vs à 8h15 avec VA au petit casino de la lyre pour mise en place','',0,9),(14471,'1',2404,915,4,0,'2009-05-29 11:07:00',0,'clt ok pour decaler presta du 01/06 au 02/06 de 15h30 17h30 presta rectifier ds soft','',0,10),(14473,'1',4042,0,1,4,'2009-05-29 11:08:00',0,'Chèque envoyé par le client 351€ alors qu\'il nous doit 240€. Message laissé pour lui dire qu\'on lui renvoi son chèque et qu\'on attend le réglement des 240€.','-2',10140,19),(14563,'1',4564,0,4,0,'2009-06-02 17:25:00',0,'appel on n\'a pas constaté le pointage de rouselle présente?','',0,10),(14474,'1',4449,0,4,0,'2009-05-29 11:10:00',0,'','',0,19),(14475,'0',0,1150,7,1,'2009-05-29 11:14:00',0,'Vérification des références<br />\r\n2.06.09 : Signature contrat CDI/CIE démmarrage presta le 4.06.09','',0,9),(14556,'0',4348,1075,4,0,'2009-06-02 16:21:00',0,'20.06.09: Mme NAVET m\'informe qu\'elle a avancé de son plein grès la presta du 3.06 au 2.06 sans nous en avoir fait part!!! VA avait programmer 1 point qualité chez clte le 3.06.09!.<br />\r\nVoir VA pour point qualité inopiné.','',0,9),(14477,'1',4449,0,4,4,'2009-05-28 15:10:00',0,'Lundi 01/06 jour férié mais nous travaillons. MSG laissé pour savoir si la prestation est maintenue. Les prestations seront maintenue si le client ne revient pas vers nous.','-2',14474,19),(14478,'0',2417,0,4,4,'2009-06-03 17:21:00',0,'','-2',13015,20),(14479,'1',4033,0,1,0,'2009-05-28 15:15:00',0,'Lundi 01/06 jour férié mais nous travaillons. MSG laissé pour savoir si la prestation est maintenue. Les prestations seront maintenue si le client ne revient pas vers nous.','',0,19),(14480,'1',3131,0,1,0,'2009-05-29 11:16:00',0,'LE CLIENT RESILIE LE CONTRAT CAR DEMENAGE / ETAIT TRES SATISFAIT DES PRESTAS','',0,9),(14482,'0',2686,854,4,0,'2009-05-29 11:26:00',0,'29.05.09: Après vérif du compte clt, il nous est redevable de 456.00€ soit 3 x 152.00€. J\'ai demandé au clt qu\'il ns rappelle afin de voir cela avec lui + songer si besoin à un échéancier + arrêt des presta.<br />\r\n4.06.09: Pas d\'appel clt vérifier début de sem; procahien si réception d\'un règlement. Si non voir VA pour décision<br />\r\n12.06: Envoie d\'1 RAR<br />\r\n15.06: Encaissement d\'un chèque de 208.00€ mais compte débiteur. Dc reste à payer 400.00€.<br />\r\n22.06.09: VA m\'a indiquée qu\'elle avait récupérer les clefs du clt<br />\r\n1.07: Tjrs de réglement. Le clt doit 438.00€. Voir avec VA+BA pour la suite.','',0,9),(15794,'1',4675,1174,7,0,'2009-07-01 14:43:00',0,'','',0,10),(14484,'0',4340,0,3,4,'2009-06-12 16:13:00',0,'','-2',12034,20),(14485,'0',595,928,4,0,'2009-05-29 11:32:00',0,'29.05.09: Mess Rpdr suite non paiement des 4 dernières factures soit 823.25€ de du. Je lui ai demandé de régulariser sa situation. <br />\r\n29.05.09: Elle m\'a rappelé. Elle doit ns adresser 1 virement vers le 12.06 car attend 1 somme d\'argent. Afin de réduire sa dette, elle m\'a demandé 1 inter tous les 15 jours. VA ok.<br />\r\nOn va faire 1 point vers le 15.06 pour prendre 1 décison sur suite client. <br />\r\n4.06.09: Confirmation accord alternance à compter du 8.06.09<br />\r\n15.06.09: VA a vérifié pas de virement sur compte.<br />\r\n19.06: Tjrs pas de chq, va avec VA on atd lundi. Si rien annulation de la presta<br />\r\n17.06.09: Appel clte qui me dit qu\'elle a envoyé 2 chqs (janv + fev) avant hier. Dc devrait les recevoir<br />\r\n22.06.09: Pas de réglement chq + virement!<br />\r\n26.06: 2 chqs reçus.<br />\r\n29.06: La clte a appelé afin de savoir si paiement par CB possible=>non (car paiement différé avec sa CB). Elle ns adressera 1 chq ds 20 jours car atd paiement de la vente d\'1 de ses maisons.<br />\r\n15.07: Mme DE NAUROIS m\'a dit qu\'elle avait envoyé 1 chq de 277.50€ la semaine dernière. Mais rien reçu. Voir si fin de semaine, sinon rappeler la clte.<br />\r\n24.07: Ch saisie le 15.7 dc bien reçu. Elle doit ns adresser 1 règlement sema. procahine<br />\r\n6.08: Chq reçus. Il ne reste plus à payer que les factures de juin + juillet.<br />\r\n27.08: Point clte qui maintien presta en quinzaine. Elle réglera ces 2 dernières factures début sept.','',0,9),(14486,'1',2021,0,4,4,'2009-06-03 17:36:00',0,'','-2',14427,20),(14487,'1',4311,0,4,4,'2009-05-29 11:43:00',0,'','-2',13475,20),(14488,'1',3780,282,4,0,'2009-05-29 11:45:00',0,'clt oki pour presta du 01/06 decalée au 02/06 meme horaire. presta rectifiée ds soft mais fdm doit confirmer','',0,10),(14489,'1',4320,0,4,1,'2009-06-03 11:49:00',0,'ok pour 2H en plus<br />\r\n','-2',13536,20),(14491,'1',2195,482,4,0,'2009-05-29 11:55:00',0,'29.05.09: Après vérif compte clt elle ns est redevable de 3 factures pour 1 montant de 666.00€. La clte ns adresse le paiement. Ok pour mise en place d\'1 prélèvement automatique, envoie ce jour.<br />\r\n5.06.09: j\'ai appelé la clte pour savoir si elle avait envoyé son règlement de fév 09 (222.00€). La clte m\'a dit que non. Elle régularisera sa situation en fin de mois. Dc vérifier si paiement <br />\r\n7.7.09: Envoie ce jour courrier de relance pour 1 montant de 722.50€ dû.','',0,9),(16322,'1',3190,842,4,0,'2009-07-16 14:29:00',0,'16/07:<br />\r\nintervention du 21/07 est de 4h au lieu de 2h<br />\r\n<br />\r\nveut des remplacements , préférence le matin car présent sur les lieux','',0,10),(14493,'1',1297,657,4,0,'2009-05-29 12:05:00',0,'presta du 1/06 supprimée pas de possibilité de remplacement.','',0,10),(14494,'0',1590,918,4,0,'2009-05-29 12:10:00',0,'29.05.09: J\'ai appelé la clt pour lui informer qu\'il ns doit 648.00€. La clte m\'a dit qu\'elle allait le rappeler à son mari. Faire point ds 10 jrs<br />\r\n10.06.09: réception d\'1 réglement de 288.00€ reste à payer 648.00€<br />\r\n11.06.09: J\'ai eut le clt qui m\'a dit que c\'était un oubli de sa part. J\'ai proposé 1 échéancier au cas où,ce n\'est pas 1 pblm d\'argent.<br />\r\nIl s\'engage à envoyer le chèque soit demain ou après demain.<br />\r\n18.06: Pas de chèque reçu. J\'envoie 1 courrier avec le double des factures (envoie non RAR).','',0,9),(15699,'0',4294,1131,4,0,'2009-06-29 16:23:00',0,'29/06 message laissé pour confirmation nouvelle intervenante ( Fermeri)','',0,10),(14496,'1',1951,0,4,0,'2009-05-29 12:12:00',0,'prestation du 29mai sera de 2h 30 à la demande de soubirou','',0,10),(14499,'1',1775,567,4,0,'2009-05-29 15:26:00',0,'CLT ANNUL PRESTA DU 4/06 FDM PREVENUE','',0,10),(14500,'1',1775,567,4,0,'2009-05-29 15:28:00',0,'CLT ANNUL PRESTA DU 4/06 FDM PREVENUE','',0,10),(14501,'1',900,212,4,0,'2009-05-29 15:36:00',0,'CLT ANNUL PRESTA 8 JUILLET FDM PREVENUE','',0,10),(14502,'1',2713,233,7,0,'2009-05-29 16:05:00',0,'Presta du 29/05: Lors de la presta pas de courant aux prises, n\'a pas pu passer aspirateur et laver les sols en Haut \"chambres, Salle de bain,toilettes\" en bas pareil pour le salon. La cuisine a été faite (balais et sol)et la Chambre parentale(la prise marché.Interv a laisser un mot à la cliente. ','',0,10),(14503,'1',1121,864,4,0,'2009-05-29 16:14:00',0,'Laisser Msg pour Congés interv.','',0,10),(14504,'1',2406,864,4,0,'2009-05-29 16:15:00',0,'Clt OK pour RPLCM. Presta du jeudi 4 aprés\'m soit 3h ou 4h à confirmer à la CLT.','',0,10),(14505,'1',1951,864,4,0,'2009-05-29 16:18:00',0,'Laisser Msg pour congés Interv.','',0,10),(14506,'0',0,1151,7,1,'2009-05-29 17:55:20',0,'Vérification des références','-2',0,30),(14507,'0',0,1151,7,1,'2009-05-29 15:00:00',1,'','-2',14506,30),(14508,'1',4234,1066,5,0,'2009-05-29 17:53:00',0,'Suite a la coupure d\'electricité, et après conversation avec mme Pavlovic, message laissé:<br />\r\n- probleme elec au moment du repassage<br />\r\n- Mme pavlovic partie 15 min avant la fin<br />\r\n- reste 15 min a ratraper de la presta précédente<br />\r\n- mot sur le carnet= ok j\'ai fait tout ce qu\'il y avait sur la liste<br />\r\n- elle n\'a pas pu appeller le client car pas de crédit','',0,10),(14509,'0',2786,457,4,0,'2009-06-01 09:08:00',0,'01.06.09: Mail de la clte datant du 29.05.09 ns informant qu\'elle souahite arrêter ses presta dès qu\'elle n\'aura plus de CESU. Arrêt car enfant grand, mais très satisfaite de ses presta. Faire le point avec elle sur dates d\'arrêts<br />\r\n02.06.09: Mess Rpdr clte afin de savoir jusqu\'à qd ferait-elle appel à M&C + envoie mail.<br />\r\n4.06.09: La clte a rappelé pour me dire qu\'elle ns les avait tous donné CESU dc vérifier. Vu avec VA, il reste au 4.06.09 294.00€ de CESU soit jusqu\'à mi-juillet.<br />\r\n2.07.09: J\'ai eut la clte, il semblerait que l\'acompte cesu soit tout utilisé. Dc fin des presta aujourd\"hui.<br />\r\n2.07.09: Reste 141.00€ pour presta juillet soit 2x3h et 1x2h. <br />\r\n15.07: sms MmE BIANCO pour lui dire fin des presta chez clt + laisser cles enfants ou boite aux lettres.','',0,9),(16260,'1',3017,469,5,0,'2009-07-15 12:34:00',0,'MESSAGE REPONDEUR POUR FAIRE PART A LA DEMANDE DE MME DIFAI DU MAUVAIS ETAT DE SA TABLE A REPASSER ET LUI DEMANDER SIL SERAIT POSSIBLE DE LA CHANGER','',0,9),(14511,'0',4536,1091,4,0,'2009-06-01 09:38:00',0,'Les prestations débuteront le 3 juin.<br />\r\nPresta tous les 15 jours payés par CESU.<br />\r\n4.06.09: point qualité. Moyennement satisfaisante a ttrouvé qu\'elle avait perdu du temps en repassant (5 chemises + 5 pantalons en 2h) + a fait WC+SDB+CUISINE;n4A PAS FAIT ENTR2E+S2JOUR+SALON;<br />\r\nJe conviens de faire 1 point ds 1 sem.<br />\r\n8.06.09: J\'ai fait le point avec la clte ok pour intervention le 17.06 (car salon tjrs en travaux) pdt 3h. Elle songe à une intervention de 2h/sem par la suite. faire le point avec la clte après inter du 17.06<br />\r\n18.06.09: Clte souahite 1 inter toutes les sem de 2h à compter du 17.06.09. Presta assez satisfaisante.','',0,9),(14513,'0',0,1091,4,0,'2009-06-01 09:52:00',0,'Info pour que Mme MADANI se rende à sa presta chez Mme ABBA Soit Bus 16 départ St Roch direction euromédecine arrêt Louis Ravas ou Las Rebes; Soit Bus 7 dsdre arrêt jules ferry (direction martelle) + la Ronde dsdre arrêt Rièges ou Louis Ravas. ','',0,9),(27251,'1',5944,0,3,1,'2010-04-07 12:34:00',0,'demande à être rappelé à partir de 21h car plein boom au boulot. Ou sinon vendredi matin à partir de 10h.','-2',26429,2),(14743,'1',3976,0,4,0,'2009-06-05 15:31:00',0,'La prestation est décalée à tous les mardi de 14h à 16h à la demande de la cliente','',0,10),(14517,'1',1977,497,4,0,'2009-06-01 10:35:00',0,'Appeler la clte pour l\'informer démission de Mme CALKA à compter du 8.06.09 => nouvelle intervenante Mme NDOUO ou VEZZANI<br />\r\n2.06.09 Clte déçue de la dem de Mme CALKA. Ok pour nouvelle intervenante obligatoirement le lundi de 9h15 à 12h15. La personne ne doit pas avoir peur de monter à une échelle pour changer rideaux...<br />\r\n04.06.09: Mess Rpdr clte pour l\'informer de la mise en place de Mme AYI lundi 8.06 avec VA<br />\r\n5.06.09: Clte ok pour mise en place le 8.06.09<br />\r\n9.06.09: Point qualité clte qui est très satisfaite du travail de Mme AYI. RAS','',0,9),(14960,'0',4568,0,3,1,'2009-06-10 12:00:00',0,'non pas ok pour aujourd\'hui ni demain <br />\r\nnous recontacte sa carte est valable 1 an<br />\r\n','-2',14329,20),(16170,'1',3211,0,4,1,'2009-07-27 13:54:00',0,'ok changement avec Mme Iochem à parti du 04/08 , elle effectuera la prestation de 9H à 12H le','-2',16017,20),(14519,'1',4347,156,7,0,'2009-06-25 11:51:00',0,'Avenant 35h au 1er juin','',0,9),(14649,'1',693,253,4,0,'2009-06-04 15:49:00',0,'cliente annule le 13/07 + du 3 au 25 aout','',0,14),(14547,'0',2604,0,4,0,'2009-06-02 12:28:00',0,'CLT ANNUL PRESTA DU 4 JUIN FDM PREVENUE','',0,10),(14548,'1',2676,421,4,0,'2009-06-02 13:19:00',0,'repassage vigneron 2.5 heures le 28.05.2009<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\npourrez vous me dire le niveau de contentement des gens de la chapelle ? merci<br />\r\n<br />\r\na mercredi de 10 a 12 h<br />\r\n<br />\r\nBON WEEK END<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(14523,'0',0,1046,7,0,'2009-06-01 22:52:00',0,'CHEQUE KDO CARREFOUR DE 30 € POUR LA RECO DE CLEMENT POUR ROUX','',0,9),(16905,'1',3508,0,4,0,'2009-07-30 15:09:00',0,'nous précisons que gomez peut pas semaine du 4 août car pris ses dispositions mais ok pour 11 et 18 août <br />\r\n','',0,20),(14529,'1',4249,220,5,0,'2009-06-02 10:17:00',0,'2.06.09: Appel de Mme GAUCH me faisant part que Mme LAURENT ne serait pas venue (la clte se serait réveillée tardivement = bébé) dc ne sait pas si a sonné ou pas.<br />\r\nMess Rpdr intervenante.<br />\r\n2.06.09: Appel de Mme LAURENT ns informant qu\'elle n\'était pas aller travailler de son plein grès. Pour elle le 1er juin = lundi de pentecôte dc férié. Or mail du 19.05 l\'informant de la journée de solidarité + 26.05 mail confirmant maitien de la presta','',0,9),(14531,'0',1439,0,4,0,'2009-06-02 10:25:00',0,'2.06.09: Clt souhaite reprendre presta 2x3h/sem. ','',0,9),(14533,'0',4578,0,4,0,'2009-06-02 10:37:00',0,'2.06.09: Clte Intéressée par 3h/sem.<br />\r\nRdz-vs commerciale le 4.06 à 18h30<br />\r\n10.06.09: Mess Rpdr clte pour informer mise en place de Mme BONNETON le 17.06.09 matin.<br />\r\n18.06.09: Mess Rpdr clte pour point qualité','',0,9),(14535,'0',3180,846,4,0,'2009-06-02 10:43:00',0,'2.06.09 Envoie ce jour courrier date de préavis de fin 27.06.09 de Mme JACQUET. Dc informer clte changement d\'intervenante à compter du 2.07.09<br />\r\n11.06.09: Suite non intervention de Mme JACQUET la clte souhaiterait arrêter les presta dès sem prochaine au lieu du 1er juillet. La clte doit me le confirmer le 15.06.09<br />\r\n11.06.09: La clte arrête suite non venue de Mme JACQUET. La clte souhaite arrêter les presta pdt CP reprise SEPT ou OCT + souhaite récupérer ses clès.<br />\r\n18.06.09: J\'ai eut la clte MmE JACQUET lui a bien remis ses clès.','',0,9),(16816,'0',4643,0,1,0,'2009-07-29 16:47:19',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(14537,'1',4579,0,3,0,'2009-06-08 10:30:00',0,'2.06.09 Le clt serait intéressé par 2h/sem<br />\r\nle rdv s\'est bien passé mais prennent le temps de réfléchir<br />\r\n15.06.09: Relance clt qui au cour de la conversation m\'a demandé si augmentation des tarifs en septembre (suite augmentation smic 1er/07). Vu VA pas d\'augmentation prévue avant début d\'année 2010. Le clt réfléchie.<br />\r\nVA: ne plus relancer<br />\r\n17.06: Le prospect a appelé pour ns dire qu\'il avait choisi 1 autre prestataire','',0,9),(14539,'1',2031,569,4,0,'2009-06-02 11:06:00',0,'laisse mess clt pour fdm absente le 2 juin. RPLT mis ds soft le 4 juin ','',0,10),(14540,'1',4495,0,4,0,'2009-06-02 11:11:00',0,'20.06.09 : Confirmation clte mise en place de Mme JACQUET le 4.06.09 de 9h30 à 11h30.<br />\r\nClte souhaiterait une autre presta le 2.07.09 aux mêmes horaires.<br />\r\n2.06.09: SMS à Mme JACQUET pour communiquer adresse + horaire clte<br />\r\n17.06.09: Mess rpdr mlle AKEVA pour informer presta du 2.07 chez cette clte. Dès confiramtion appeler la clte pour confirmation de notre part.<br />\r\n19.06.09: Envoie SMS à Mlle AKEVA pour transmettre coordonnées de la clte + jour de la presta et horaire.','',0,9),(15625,'1',1980,961,1,0,'2009-06-26 12:11:00',0,'Arrêt car pb de budget et le prix payé ne correspond pas à la qualité des prestations. Bcp de turn-over, mme Abé bien mais ne savait pas comment nettoyer le parquet (manque de formation). Mme Abé passera déposer la clé ds la BL du client le 29/06','',0,2),(14542,'0',2623,507,4,0,'2009-06-02 11:12:00',0,'MESS LAISSER POUR PRÉVENIR CHANGEMENT JOUR DE PRESTA MERC 3 JUIN DE 15H 17H','',0,10),(14843,'0',1967,1137,4,0,'2009-06-08 14:03:00',0,'Salariée n\'a pas pu pointer car elle n\'a pas trouvé le tel','',0,14),(14844,'1',4598,0,3,0,'2009-06-08 14:12:00',0,'','',0,20),(14545,'0',1598,0,6,0,'2009-06-02 11:49:00',0,'Congésété clt dernière: 26/06 reprise 10/07<br />\r\n<br />\r\ndeuxième période: dernière :10/07 reprise 24/07<br />\r\n<br />\r\nRésiliation du contrat au 31/juillet pour crise économique','',0,10),(14546,'1',4487,0,5,4,'2009-06-02 12:03:00',0,'Msg du 29/05 pris en compte (rien à reprocher sur le travail de mme Boucherrab, mais il ne convient pas aux attentes de la cliente). Proposition mme Omar jeudi 9h-11h','-2',14320,2),(14745,'1',2083,494,6,0,'2009-06-05 15:36:00',0,'congé été clt dern presta 30/06 reprise 21/07 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 04/08 reprise 01/09','',0,10),(14741,'0',3806,1146,1,0,'2009-06-05 15:29:00',0,'cliente satisfaite des prestations de mma ayi','',0,9),(14742,'1',3561,359,6,0,'2009-06-05 15:31:00',0,'congé clt ete dern presta 3/08 reprise 31/08','',0,10),(14549,'1',2781,0,1,0,'2009-06-02 15:54:00',0,'','',0,2),(14550,'1',2781,0,1,4,'2009-06-02 15:54:00',0,'Msg laissé sur fixe client pour redonner les clés (proposition 03/06 entre 10h et 10h30)','-2',14549,2),(14552,'1',215,0,9,1,'2009-06-02 16:01:00',0,'Proposition mercredi matin en attendant de trouver qq pour le vendredi matin. La cliente préfère attendre car elle est en congé parental et n\'a pas besoin de qq tout de suite','-2',14551,2),(15818,'1',2741,0,1,1,'2009-07-01 19:11:00',0,'Msg laissé sur port client. Proposition mr Amewonou 13h-16h si dispo entre tps une 2eme pers viendra','-2',15263,2),(14554,'1',4527,0,9,4,'2009-06-02 16:06:00',0,'Msg laissé sur port cliente (suite msg reçu ce matin) pour proposer mme Kaczmarska mercredi 9h-11h + possibilité AF aux 2 noms','-2',14086,2),(14555,'0',4406,1075,4,0,'2009-06-02 16:10:00',0,'Mme NAVET m\'a appelée car ne peut pas aller chez ROG suite panne de VL.Mess Rpdr clte pour informer que Mme NAVET n\'est pas venue<br />\r\n2.06.09: Mme NAVET OK pour intervenir le 4.06.09 de 13h à 15h chez la clte (suite arrêt clt manuel).<br />\r\n2.06.09 Clte ok.','',0,9),(14557,'1',4487,0,5,1,'2009-05-28 11:31:00',0,'Point fait avec mme Boucherrab sur la presta du 27/05 : 2h pas suffisant F3 (1 chbre, salon, sam, sdb, cuisine, wc, couloir). Travail effectué : cuisine (plan L, plaque cuisson, évier, poussière bar, aspi, sol), sdb à fond, poussières, aspi, serpi partout, store en bois ds chbre. Aspi fonctionne mal (tuyau s\'enlève) ','-2',14320,2),(14558,'1',4487,0,5,1,'2009-06-02 16:42:00',0,'Cliente OK pour mme Omar jeudi à partir du 04/06','-2',14320,2),(14559,'1',2676,421,4,0,'2009-06-02 16:47:00',0,'02.06.2009 pas de telephone chez vigneron<br />\r\n<br />\r\n= pas de teledeclaration<br />\r\n<br />\r\n13.20 16.20 - 3h faites<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15107,'0',2620,0,4,0,'2009-06-12 09:29:00',0,'12.06.09 : Mme NAVET ns informe qu\'à compter de la semaine prochaine elle ne pourrait pas aller chez la clte AUDRAND.<br />\r\ndc mettre qlqun. elle accepte d\'y aller le jeudi apm pour dépanner le tps que l\'on trouve qlqun.','',0,9),(14562,'1',3570,995,4,0,'2009-06-02 17:01:00',0,'clt prevenue pour arret de felixon atten des news pour new intervenantes','',0,10),(14631,'1',1633,131,4,0,'2009-06-04 13:30:00',0,'client absent du 1/08 au 23/08','',0,14),(14564,'0',2862,352,4,0,'2009-06-03 08:54:00',0,'la cliente veut une heure de plus ce jour ; mlle akeva est ok','',0,9),(14565,'0',1992,282,4,0,'2009-06-03 09:23:00',0,'fdm malade clt prevenue le 3/06/09 à 9h20','',0,10),(14574,'1',4234,1124,4,0,'2009-06-03 14:25:00',0,'clt ok pour presta de remplacment avec Mme BOUNEB de 11h4-13h40','',0,10),(14576,'0',4276,1080,4,0,'2009-06-03 14:36:00',0,'3.06.09: Mess Rpdr clt suite information annulation du 9.06.09 par Mlle PHILIP;+ savoir si presta = ok<br />\r\nJ\'ai proposé à la clte vendredi 28.08 de 9/13h. Si ok ne me rappellera pas.<br />\r\n28.08: Mme PHILIP est devant la maison=personne.Appel fixe + portable : Personne. Vu avec VA on facture.<br />\r\n28.08: J\'ai eut le clt. Il n\'utilise jamais le répondeur du fixe. et moi j\'avais appelé sur le fixe car la maman était là.','',0,9),(14578,'1',4544,1067,5,0,'2009-06-03 14:45:00',0,'2.06.09 Mme DOUCINE a fait part à VA pblm sur presta. Maison très sale + pas d\'aspirateur + n\'a pas pu finir (presta très difficile). <br />\r\n15.06.09: Vu avec la fille de la clte (sa maman conduisait), Clte satisfaite des presta - RAS - repassage ok','',0,9),(14580,'1',4529,1066,7,0,'2009-05-21 10:00:00',0,'','',0,10),(14581,'1',4529,1066,7,1,'2009-06-03 10:00:00',0,'pour faire point sur 1ère presta. Clt très satisfait.','1',14580,10),(14583,'1',2676,0,4,0,'2009-06-03 15:29:00',0,'2.5 heures repassage vigneron 02.06.2009<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(14584,'1',2203,16,1,6,'2009-05-27 14:00:00',1,'Controle ce jour, repassage ( 15 vêts enfants, 18 vêts de la cliente dont une robe des hauts ect...., 4 pantalons, 1 polo ,1 gilet et 3 chemises) ménage tout faire plus nettoyage vitres. Faisable s\'il n\'y a pas les vitres à faires à chaque intervention.','-2',14237,2),(14585,'1',2680,469,4,0,'2009-06-03 15:52:00',0,'3.06.09: Mail de SERENA informant prolongation d\'un an des presta chez CHUINES ( SAPRE 26802 qui devient SAPRE 54415)','',0,9),(14586,'0',575,67,4,0,'2009-06-03 16:28:00',0,'vacance client du 3 au 23 aout','',0,14),(14587,'0',656,67,4,0,'2009-06-03 16:30:00',0,'congés client du 3 au 29 aout','',0,14),(14588,'0',1604,67,4,0,'2009-06-03 16:33:00',0,'congés client 24/07 au 21/08','',0,14),(14589,'0',3610,271,4,0,'2009-06-03 16:32:00',0,'3.06.09 Suite point avec Mme MEYBLUM, elle sera absente du 13.06 au 5.07.09. Par contre elle souhaite des interventions 2x3h/sem du 8.08 au 29.08.09.<br />\r\nVoir qui l\'on met<br />\r\n4.06.09: La clte m\'a rappelée car souhaiterait avoir qlqun le 22 ou 23 juin. Sinon a réfléchie par rapport à sa demande du mois d\'août, elle souhaiterait qlqun 3x2h/sem. Et pour le mois de juillet 1 presta / sem.<br />\r\n<br />\r\n17.06.09 Mess Rpdr clte pour informer possibilité éventuelle de Mme DOUCINE pdt 2h (22 ou 23.06)ou MmE BONNETON le lundi 22. <br />\r\n19.06: Mme DOUCINE n\'a pas de dispo. J\'ai laissé 1 mess sur rpdr clt afin de proposer Mme BONNETON le lundi. <br />\r\n22.06.09: Pas d\'appel de la clte dc pas de presta<br />\r\n8.07.09: La clte maitient sa presta du 16.07','',0,9),(16319,'0',3610,0,5,0,'2009-07-16 13:39:00',0,'mme garrouma est sortie en pleurant de la prestation car la cliente lui parle mal sur un ton de mépris ; j\'ai appelé la cliente pour mettre fin aux prestations','',0,9),(14592,'0',4568,0,3,1,'2009-06-05 17:20:00',0,'personne de disponible pour le lundi nous voyons si ok pour mardi matin on le tient informé au plus tard lundi<br />\r\nlui est ok<br />\r\nvoir pour cheuala<br />\r\n','-2',14329,20),(14593,'0',2417,0,4,4,'2009-06-04 10:36:00',0,'ok pou reprise des prestations avec izak dès ce jour de notre côté en attente de règlement ','-2',13015,20),(15240,'0',4633,0,3,0,'2009-06-16 11:07:00',0,'le client veut mettre en places des presta de 3h hebdo à partir du 27 OU 28.08 le JEUDI OU LE VENDREDI : ménage et repassage. habite prés du palais des sports. confirmer la mise en place 2 semaines avant<br />\r\n10.09: Mise ne place de mme mercier<br />\r\n11.09: Mess rpdr clte pour point qualité','',0,9),(14596,'1',1561,0,5,0,'2009-06-03 17:31:00',0,'','',0,2),(14597,'1',3165,0,4,1,'2009-06-04 17:33:00',0,'nous tient informé ','-2',14430,20),(14599,'1',1561,1000,5,1,'2009-06-03 17:33:00',0,'Consignes pas suivies, aucune attention, pb de productivité au niveau du repassage + linge plié n\'importe comment.<br />\r\nClient veut changer d\'intervenante','-2',14596,2),(14600,'1',1561,0,5,6,'2009-06-04 14:00:00',1,'','-2',14596,2),(14601,'1',1561,0,5,1,'2009-06-05 15:00:00',1,'','-2',14596,2),(14604,'1',4534,0,3,1,'2009-06-05 15:30:00',0,'non client satisfait de ce qu\'elle a fait cependant ne prend pas d\'inititative. Elle est partit 1H avant la fin de la prestation?<br />\r\npourquoi <br />\r\n','-2',13987,20),(14605,'1',4182,0,4,0,'2009-06-03 17:42:00',0,'decalage prestation au jeudi après midi <br />\r\n','',0,20),(14606,'1',4182,0,4,4,'2009-06-03 17:42:00',0,'','-2',14605,20),(14608,'1',4542,0,1,1,'2009-06-03 17:46:00',0,'satisfaite de la premiere prestation. reste avec nous, et quitte O²','1',14607,19),(14610,'1',567,0,5,0,'2009-06-03 18:46:00',0,'','',0,2),(14611,'1',567,0,5,4,'2009-06-03 18:46:00',0,'Retour fait à la cliente sur les tâches effectuées par mme Registe lors de la presta du 02/06 (la cliente avait l\'impression qu\'elle n\'était même pas passée chez elle !). Cuisine (placards, vitre), couloir, sdb, repassage (4 chemises sur cintres). Peu de choses faites en 2h donc mme Registe passera plus de tps la semaine prochaine à faire ce qui n\'a pas été fait sur les consignes qu\'avait laissé la cliente','-2',14610,2),(14612,'1',4529,0,4,0,'2009-06-04 08:49:00',0,'appel pour absence pavlovic cette sem et la sem prochaine','',0,10),(14613,'1',4265,1066,4,0,'2009-06-04 09:43:00',0,'clt prevenue pour fdm absente ','',0,10),(14614,'0',4526,1097,4,0,'2009-06-04 10:07:00',0,'toumi = PRESTA DU 4 & 5 JUIN.<br />\r\nMess Rpdr clte pour informer que VA ne pourra pas accompagner Mme TOUMI. Envoie bon de commande par courrier<br />\r\n9.06.09: Point qualité clte qui est moyennement satisfaite des prestations de Mme TOUMI. Elle éclaboussent bcp, elle ne serait pas miticuleuse. Facture établie ce jour + envoie<br />\r\n10.06.09: Point avec Mme TOUMI qui ns a expliqué que la clte lui avait demander de lessiver les murs + le faire une teinte aux cheveux + employer en directe!!! Le clte ne ns a jamais fait part d\'une telle demande.','',0,9),(14616,'1',3120,0,1,0,'2009-06-04 10:23:14',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(14617,'1',3120,0,1,1,'2009-06-05 13:00:00',0,'','-2',14616,20),(14619,'1',0,818,4,4,'2009-06-04 10:35:00',0,'','-2',14618,20),(14620,'1',0,818,4,1,'2009-06-04 12:30:00',0,'a eu le message trop tard <br />\r\nfera la prestation demain matin <br />\r\n','-2',14618,20),(14621,'0',2417,0,4,4,'2009-06-10 17:02:00',0,'','-2',13015,20),(14622,'0',4550,1097,4,0,'2009-06-04 10:37:00',0,'4.06.09: Envoie ce jour carnet de liaison au clt suite demande','',0,9),(14623,'0',0,1154,7,1,'2009-06-04 10:50:55',0,'Vérification des références','-2',0,23),(14624,'0',0,1154,7,1,'2009-06-04 15:00:00',1,'','-2',14623,23),(14626,'1',2798,339,7,0,'2009-06-04 11:44:00',0,'point qualité ce jour : satisfaisant mais les finitions sont à améliorer + manque d\'implication dans le sens où aucune initiative n\'est prise','',0,9),(14627,'0',4421,1097,5,0,'2009-06-04 11:46:00',0,'4.06.09: Appel ce jour de la clte pour m\'informer de certains pblms qu\'elle aurait eut avec Mme TOUMI. Elle aurait cassé 1 défenses d\'éléphant + mal remis 1 étagère ds la cuisine (qui serait tombée ds ma nuit)+ 1 cadre ds salle de bain qui serait tombé suite courant d\'air. Elle ns a appelé 1 mois après ses presta. Elle serait mal organiser, commencerait bcp de choses en même tps)<br />\r\nSi fait appel à nouveau à M&C, elle souhaite 1 autre intervenante.','',0,9),(14685,'1',3547,0,4,0,'2009-06-05 09:50:00',0,'exceptionnellement la prestation du 5 aura lieu le 6 pour communion chez clte et absence lameira','',0,10),(14628,'0',927,497,4,0,'2009-06-04 12:06:00',0,'4.06.09: Mme CALKA démissionne. REMPLACANTE : MME PERREIRA CLIENT OK*<br />\r\n22.06.09: Mess POint qualité clte<br />\r\n22.06: Clte satisfaite de la presta','',0,9),(15126,'1',3004,0,4,0,'2009-06-12 12:38:00',0,'congés hawari<br />\r\n','',0,20),(15128,'1',3004,0,4,1,'2009-06-12 12:39:00',0,'pas de remplacement ','-2',15126,20),(14630,'0',3082,854,4,0,'2009-06-04 12:12:00',0,'2.06.09: Mme LAMOUROUX a eut VA,car souhaite permutter presta + tôt la matin. 10h/12h. Dc voir avec FOUSSON si ok pour intervention de 12h30 à 14h30<br />\r\n5.06.09: Mess Rpdr clte pour confirmer changement d\'horaire suite demande. Je lui ai demandé de me confirmer ses horaires','',0,9),(14632,'1',4470,0,1,0,'2009-06-04 13:40:00',0,'','',0,2),(14633,'1',4470,0,1,1,'2009-06-04 13:40:00',0,'Cliente très satisfaite RAS','1',14632,2),(14635,'0',1818,489,4,0,'2009-06-04 14:42:00',0,'cliente abs du 27/07 au 14/08','',0,14),(14636,'1',2487,619,4,0,'2009-06-04 14:50:00',0,'cliente absente du 13/07 au 30/08','',0,14),(14637,'0',2446,619,4,0,'2009-06-04 14:53:00',0,'client abs du 1 au 23 aout','',0,14),(14638,'0',1832,441,4,0,'2009-06-04 14:58:00',0,'client abs du 23/07 au 23/08','',0,14),(14639,'1',794,631,4,0,'2009-06-04 15:10:00',0,'4.06.09: Mess Rpdr clte suite demande de presta ponctuelle de repassage programmée avec Mme TOUMI le mardi matin en même temps que MMe MALEVET (VA). Or Mme TOUMI a eut depuis 1 clt, dc ne peut pas intervenir à ces horaires. Mess Rpdr clte pour lui proposer l\'inter le lundi apm ou mercredi.<br />\r\n5.06.09: Mme SAINTENAC= ok pour avoir Mme PHILIP (qui a eut des annulations).<br />\r\n16.06.09: Mess Rpdr clte pour informer que Mme MALEVET interviendra 1h en plus le 23.06 du fait que nousa vions pers. de dispo aux même horaires. Et qu\'à compter du 1er juillet elle pourrait faire 3h au lieu de 2h.<br />\r\n6.07.09:La clte confirme sa demande d\'inter 1h en+ à compter de demain<br />\r\n29.06: Clte ok pour 1h en + le 30.06. Réfléchie si elle souahite avoir 1h en + à chaque presta','',0,9),(14641,'0',1000,441,4,0,'2009-06-04 15:22:00',0,'client abs du 11/07 au 23/08','',0,14),(14642,'1',3755,0,7,0,'2009-06-04 15:25:00',0,'facturation reçu aucun règlement <br />\r\n','',0,20),(14643,'1',3755,0,7,4,'2009-06-04 15:25:00',0,'','-2',14642,20),(14644,'1',3755,0,7,4,'2009-06-11 13:48:00',0,'','-2',14642,20),(14645,'0',2812,0,4,0,'2009-06-04 15:29:00',0,'client abs du 8/08 au 29/08/09','',0,14),(14646,'1',2867,898,4,0,'2009-06-04 15:33:00',0,'client abs du 10/08/09 au 27/08/09','',0,14),(14647,'1',2043,1020,4,0,'2009-06-04 15:37:00',0,'client abs du 20/07 au 10/08/09','',0,14),(14648,'1',871,204,4,0,'2009-06-04 15:46:00',0,'client abs du 6/07 au 23/08/09','',0,14),(14650,'0',4367,1124,4,0,'2009-06-04 15:50:00',0,'clt annul du 16 juillet inclus au 30 juillet inclus ','',0,10),(14651,'1',1559,253,4,0,'2009-06-04 15:53:00',0,'cliente absente du 1/07/029 au 31/08/09','',0,14),(14654,'0',3995,453,4,0,'2009-06-04 16:08:00',0,'congé été derniere presta 31/07 reprise 04/09','',0,10),(14655,'1',869,273,6,0,'2009-06-04 16:09:00',0,'congé clt été derniere presta 24/07 reprise 28/08','',0,10),(14656,'1',4522,1141,6,0,'2009-06-04 16:14:00',0,'congés clt dern presta 20/07 reprise 24/08','',0,10),(14657,'1',3224,253,4,0,'2009-06-04 16:18:00',0,'client abs du 27/06 au 31/08','',0,14),(14658,'1',2059,253,4,0,'2009-06-04 16:21:00',0,'client abs du 1/07 au 31/08','',0,14),(14659,'1',861,109,4,0,'2009-06-04 16:26:00',0,'client abs du 14/07 au 31/08','',0,14),(14660,'1',2648,567,4,0,'2009-06-04 16:28:00',0,'es s\'est présenté au domicile personne n\'a repondu ni clef ds boite aux lettres. restée de 16h à 16h28 devant la porte ','',0,10),(14661,'1',1707,1143,6,0,'2009-06-04 16:29:00',0,'congé été clt dern presta 17/07 et reprise 04/09','',0,10),(14662,'1',2397,678,6,0,'2009-06-04 16:32:00',0,'congé clt ete dern presta 13/08 reprise 27/08','',0,10),(14663,'1',4461,915,6,0,'2009-06-04 16:34:00',0,'clt congé été dern presta 30/06 reprise 21/07','',0,10),(14664,'0',2082,494,6,0,'2009-06-04 16:35:00',0,'congé clt été dern presta 25/06 reprise 06/08','',0,10),(14665,'1',576,109,4,0,'2009-06-04 16:36:00',0,'client abs du 24/07 au 16/08','',0,14),(14666,'1',4008,237,4,0,'2009-06-04 16:39:00',0,'client abs du 18/07 au 2/08<br />\r\net du 24/08 au 29/08','',0,14),(14667,'1',1266,273,6,0,'2009-06-04 16:39:00',0,'congé clt été dern presta 09/07 reprise 30/07 ainsi que du 6/08 reprise 27/08 ','',0,10),(14668,'1',2429,237,4,0,'2009-06-04 16:42:00',0,'client abs du 3/07 au 1/09','',0,14),(14669,'1',3884,0,4,0,'2009-06-04 16:42:00',0,'congé été clt dern presta 11/07 reprise 24/07 <br />\r\ndeuxieme periode dern presta 31/07 reprise 21/08','',0,10),(14670,'1',1102,237,4,0,'2009-06-04 16:45:00',0,'client abs du 15/06 au 3/07','',0,14),(14671,'1',2283,237,4,0,'2009-06-04 16:48:00',0,'client abs du 27/07 au 1/09','',0,14),(14672,'0',1786,421,4,0,'2009-06-04 16:54:00',0,'client abs du 23/07 au 16/08','',0,14),(14673,'1',3332,0,4,0,'2009-06-04 16:56:00',0,'Appel pour prévenir absence félixon le 5 juin','',0,10),(14674,'1',3381,842,6,0,'2009-06-04 16:57:00',0,'congé ete clt dern presta 31/07 reprise 21/08','',0,10),(14675,'1',1058,112,6,0,'2009-06-04 16:58:00',0,'congé clt été dern presta 16/07 reprise 30/07','',0,10),(14676,'1',3720,864,4,0,'2009-06-04 16:59:00',0,'congé été clt dern presta 27/07 reprise 24/08','',0,10),(14677,'1',1731,421,4,0,'2009-06-04 17:01:00',0,'cliente abs du 1 au 23 aout','',0,14),(14678,'1',1889,453,6,0,'2009-06-04 17:01:00',0,'congé clt été dern presta 13/07 reprise 24/08','',0,10),(14679,'0',2887,746,6,0,'2009-06-04 17:04:00',0,'congé été clt dern presta 28/07 reprise 25/08 si bruneau en vacance pas de remplacement <br />\r\ndeuxieme période dern presta 25/08 reprise 08/09','',0,10),(14680,'1',2647,0,6,0,'2009-06-04 17:08:00',0,'congé été clt dern presta 18/06 reprise 2/07','',0,10),(14681,'1',1553,660,6,0,'2009-06-04 17:10:00',0,'congé été clt dern presta 03/08 reprise 31/08','',0,10),(14682,'0',0,441,4,0,'2009-06-04 17:42:00',0,'elle ne peut pas pointer:<br />\r\n-gambino - trumet<br />\r\n<br />\r\ncette semaine chez couedel aujourd\'hui','',0,14),(14683,'0',4588,0,3,0,'2009-06-05 08:52:00',0,'4.06.09: Appelle de cette dame intéressée par 2h/sem.Elle réfléchie<br />\r\n15.06.09: Relance tél : Mess Rpdr clte','',0,9),(14686,'1',197,24,5,0,'2009-06-05 11:23:00',0,'','',0,2),(14687,'1',1757,0,4,0,'2009-06-05 11:22:00',0,'Ok pour prestation avec Mme souchard mardi 9 juin','',0,10),(14688,'1',197,24,5,1,'2009-06-05 11:23:00',0,'Repassage OK. Ne fait que le repassage en 2h, sdb/WC nettoyés toutes les 2/3 semaines alors qu\'il reste toujours du temps après le repassage. Nappe secouée, miettes au sol mais aspi pas passé (très rarement passé dans l\'appt). La cliente était présente lors d\'une presta il y a qq temps et tout avait été fait en 2h.<br />\r\n<br />\r\nFaire le point avec Mme Sivathas, faire 3h lors de la presta du 18/06 sans facturer la cliente et envoyer qq avec','1',14686,2),(14690,'1',2547,453,4,0,'2009-06-05 12:27:00',0,'congé été clt dern presta 10/07 reprise 21/08','',0,10),(14691,'0',2711,678,6,0,'2009-06-05 12:30:00',0,'congé été clt dern presta 23/07 reprise 03/09','',0,10),(14692,'1',4157,1062,6,0,'2009-06-05 12:35:00',0,'congé été clt dern presta 30/07 reprise 31/08','',0,10),(14693,'1',3901,848,4,0,'2009-06-05 12:44:00',0,'congé été clt dern presta 28/07 reprise 25/08 ','',0,10),(14694,'1',1757,678,6,0,'2009-06-05 12:45:00',0,'congé clt été dern presta 23/07 reprise 27/08','',0,10),(14695,'1',2715,1008,6,0,'2009-06-05 12:48:00',0,'congé été clt dern presta 08/07 reprise 02/09','',0,10),(14696,'1',1554,212,4,0,'2009-06-05 12:51:00',0,'congé été clt dern presta 29/06 reprise 20/07','',0,10),(14697,'1',1725,299,6,0,'2009-06-05 12:53:00',0,'congé été clt dern presta 08/07 reprise 26/08','',0,10),(14698,'1',3148,233,4,0,'2009-06-05 12:55:00',0,'congé été clt dern presta 13/07 reprise 7/09','',0,10),(14699,'0',4518,1131,6,0,'2009-06-05 12:58:00',0,'congé clt ete dern presta 15/07 reprise 12/08','',0,10),(14700,'0',2393,842,6,0,'2009-06-05 13:01:00',0,'congé été clt dern presta 13/08 reprise 3/09','',0,10),(14701,'1',3353,233,6,0,'2009-06-05 13:03:00',0,'congé été clt dern presta 30/07 reprise 03/09 ne veut pas de remplacement si paumard en vacances<br />\r\n','',0,10),(14702,'1',1507,453,6,0,'2009-06-05 13:13:00',0,'congé clt été dern presta 06/08 reprise 03/09','',0,10),(14703,'1',2500,660,4,0,'2009-06-05 13:15:00',0,'congé été clt dern presta 3/07 reprise 7/08','',0,10),(14704,'1',1147,112,6,0,'2009-06-05 13:17:00',0,'congé été clt dern presta 23/07 reprise 20/08','',0,10),(14705,'1',4069,359,6,0,'2009-06-05 13:24:00',0,'congé été clt dern presta 13/07 reprise 03/08','',0,10),(14706,'1',2603,678,6,0,'2009-06-05 13:25:00',0,'congé été clt dern presta 07/08 reprise 28/08','',0,10),(14707,'1',4234,1066,6,0,'2009-06-05 13:48:00',0,'congé été clt dern presta 30/07 reprise 27/08','',0,10),(14708,'1',2022,472,6,0,'2009-06-05 13:49:00',0,'congé été clt dern presta 27/07 reprise 31/08','',0,10),(14709,'1',2022,472,4,0,'2009-06-05 13:50:00',0,'clt annul presta 13/07 il faut prevenir intervenante ','',0,10),(14710,'1',900,212,4,0,'2009-06-05 13:54:00',0,'congé été clt dern presta 05/08 reprise 26/08','',0,10),(14711,'0',2536,660,6,0,'2009-06-05 13:57:00',0,'congé été clt dern presta 07/07 reprise 08/09 ','',0,10),(14712,'1',3822,678,4,0,'2009-06-05 13:59:00',0,'congé été clt dern presta 30/06 reprise 01/09<br />\r\n<br />\r\n','',0,10),(15300,'1',2308,1066,6,0,'2009-06-17 10:26:00',0,'congés été clt : dernière 03/07 et reprise 15/07<br />\r\ndeuxième période: dernière 07/08 et reprise 31/08<br />\r\n','',0,10),(14713,'1',2303,1066,6,0,'2009-06-05 14:04:00',0,'congé été clt dern presta 06/08 reprise 27/08','',0,10),(14714,'1',4589,0,4,0,'2009-06-05 14:06:00',0,'eu notre n° par une collègue<br />\r\nintéressée pour démarrer des prestations<br />\r\nbrief commercial ok<br />\r\nrdv commercial ok<br />\r\n<br />\r\n','',0,20),(14715,'1',4589,0,4,1,'2009-06-05 14:06:00',0,'','-2',14714,20),(14716,'1',3560,494,6,0,'2009-06-05 14:08:00',0,'congé clt ete dern presta 28/07 reprise 01/09 ','',0,10),(14717,'1',3560,494,4,0,'2009-06-05 14:08:00',0,'SEMAINE 14 JUILLET PREVOIR AUTRE JOUR QUE MARDI POUR PRESTA ','',0,10),(14718,'1',4589,0,4,1,'2009-06-08 18:00:00',0,'Veulent commencer par 2H d\'entretien courant puis continuer sur 4H a partir de septembre<br />\r\nOnt un gros chien (briard) <br />\r\nbrousset pour suivre avec cartier','-2',14714,20),(14719,'1',2580,746,6,0,'2009-06-05 14:11:00',0,'CONG2 CLT été dern presta 22/07 reprise 19/08','',0,10),(14720,'1',3117,299,4,0,'2009-06-05 14:13:00',0,'congé été clt dern presta 28/07 reprise 25/08','',0,10),(14721,'1',3334,1001,6,0,'2009-06-05 14:18:00',0,'congé ete clt dern presta 18/06 reprise 21/07','',0,10),(14722,'1',1278,112,6,0,'2009-06-05 14:24:00',0,'congé été clt dern presta 10/07 reprise 31/07 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 24/08 reprise 04/09','',0,10),(14723,'1',3549,657,6,0,'2009-06-05 14:31:00',0,'congé clt été dern presta 7/08 reprise 04/09','',0,10),(14724,'0',1312,1001,6,0,'2009-06-05 14:43:00',0,'congé été clt dern presta 18/06 reprise 3/09','',0,10),(14725,'1',3414,853,4,0,'2009-06-05 14:50:00',0,'congé été clt dern presta 08/07 reprise 02/09<br />\r\n','',0,10),(14726,'1',2265,494,4,0,'2009-06-05 14:59:00',0,'congé été clt se cale sur les vacances de mme brahmi','',0,10),(14727,'1',2309,567,6,0,'2009-06-05 15:02:00',0,'congé été clt dern presta 23/06 reprise 21/07 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 28/07 reprise 11/08','',0,10),(14728,'0',1708,746,6,0,'2009-06-05 15:04:00',0,'congé été clt dern presta 10/07 reprise 07/08','',0,10),(14729,'1',2406,864,6,0,'2009-06-05 15:08:00',0,'congé été clt dern presta 30/07 reprise 24/08 ','',0,10),(14730,'1',1038,660,6,0,'2009-06-05 15:10:00',0,'congé été dern presta 23/07 reprise 13/08','',0,10),(14731,'1',4358,1099,6,0,'2009-06-05 15:12:00',0,'congé été clt dern presta 07/08 reprise 04/09','',0,10),(14733,'1',1120,233,6,0,'2009-06-05 15:18:00',0,'congé été clt dern presta 31/07 reprise 04/09','',0,10),(14734,'1',4534,0,4,0,'2009-06-08 15:24:00',0,'satisfait?','',0,20),(14735,'1',4534,0,4,4,'2009-06-11 15:00:00',0,'','-2',14734,20),(14736,'1',2759,660,6,0,'2009-06-05 15:24:00',0,'congé été clt dern presta 21/07 reprise 18/08','',0,10),(14737,'1',0,905,4,0,'2009-06-05 15:25:00',0,'prestation chez guillen ','',0,20),(14738,'1',0,905,4,4,'2009-06-05 15:25:00',0,'','-2',14737,20),(14739,'1',0,905,4,1,'2009-06-08 15:25:00',0,'ok avait compris que c\'était pour 3H<br />\r\n','-2',14737,20),(14740,'1',3691,282,4,0,'2009-06-05 15:27:00',0,'congé été clt dern presta 23/07 reprise 27/08','',0,10),(14746,'0',4402,472,6,0,'2009-06-05 15:46:00',0,'congé été clt dern presta 30/06 reprise 04/08','',0,10),(14747,'1',2507,472,6,0,'2009-06-05 15:48:00',0,'congé été clt dern presta 24/07 reprise 21/08 ','',0,10),(14748,'1',4329,657,6,0,'2009-06-05 15:53:00',0,'congé été clt dern presta 28/08 reprise 18/09','',0,10),(14749,'1',1596,848,6,0,'2009-06-05 15:55:00',0,'congé été clt dern presta 02/07 reprise 04/09','',0,10),(14750,'1',3547,569,6,0,'2009-06-05 15:59:00',0,'congé été clt dern presta 17/07 reprise 6/08<br />\r\n<br />\r\nDEUXIEME PERIODE dern 6/08 reprise le 28/08','',0,10),(14751,'1',1654,472,6,0,'2009-06-05 16:06:00',0,'congé été clt dern presta 10/07 reprise 03/08','',0,10),(14752,'1',4496,1141,6,0,'2009-06-05 16:07:00',0,'congé ete clt dern presta 23/07 reprise 13/08','',0,10),(14753,'1',1671,299,6,0,'2009-06-05 16:21:00',0,'congé été clt dern presta 02/07 reprise 31/08','',0,10),(14754,'0',3989,910,5,0,'2009-06-05 16:28:00',0,'le vendredi 5 juin 2009 mme fernandes n\'a pas pu rentrer chez la cliente, la prestation n\'a pas eu lieu. 1h récuperée le lundi 8 juin, la 2eme heure sera facturée quand même','',0,21),(14755,'0',2234,359,6,0,'2009-06-05 16:30:00',0,'congé été clt dern presta 30/07 reprise 31/08','',0,10),(14756,'0',3707,678,6,0,'2009-06-05 16:33:00',0,'congé été clt dern presta 05/08 reprise 02/09','',0,10),(14757,'1',1542,299,6,0,'2009-06-05 16:35:00',0,'congés été clt dern presta 28/07 reprise 18/08','',0,10),(14758,'0',4150,0,5,0,'2009-04-30 14:00:00',0,'le mari de Mme Bizeau est parti avec les clés. L\'intervenante n\'a pas pu acceder au domicile.<br />\r\nexceptionnellement prestation non facturée<br />\r\n','',0,21),(14759,'1',2714,472,6,0,'2009-06-05 16:39:00',0,'congés été clt dern presta 20/05 reprise 10/06 <br />\r\n<br />\r\nDEUXIEME PERIODE dern 19/08 reprise 09/09','',0,10),(14760,'1',2215,494,6,0,'2009-06-05 16:41:00',0,'cne veut pas de remplacement pendant les congés de brahmi et pas de presta le 07/08 pas enlever presta ds soft<br />\r\n','',0,10),(14761,'1',3976,1124,6,0,'2009-06-05 16:42:00',0,'congés été clt dern presta 30/07 reprise 03/09','',0,10),(14762,'0',4150,1051,5,0,'2009-06-04 16:44:00',0,'mme clermitte n\'a pas pu acceder au domicile de la cliente qui ne nous avait pas prévenue qu\'elle souhaitait annuler.<br />\r\nprestation facturée , cliente prévenue.','',0,21),(29619,'1',2203,0,1,0,'2010-05-21 14:40:00',0,'attestation fiscale envoyée par courrier ce jour.','',0,2),(14764,'1',1959,472,6,0,'2009-06-05 16:47:00',0,'congés été client dern presta 27/07 reprise 07/09<br />\r\n','',0,10),(14765,'1',4318,1099,4,0,'2009-06-05 16:51:00',0,'congé ete clt dern presta 16/07 reprise 6/08','',0,10),(14766,'1',4265,567,4,0,'2009-06-05 16:59:00',0,'remplacement ok pour inter mardi 9 juin 13h 15h ','',0,10),(14767,'1',3866,507,5,0,'2009-06-05 17:02:00',0,'Mme de sousa a appelé car elle n\'aura pas le temps de faire du repassage. Laisser Msg à la clt pour la prévenir. (05/06/09)','',0,10),(14768,'1',4399,0,1,4,'2009-06-08 15:00:00',0,'','-2',13957,20),(14769,'1',4481,0,3,4,'2009-06-12 16:10:00',0,'','-2',13217,20),(14771,'1',0,733,4,0,'2009-06-05 17:39:00',0,'prestation ponctuelle de 3H','',0,20),(14772,'1',0,733,4,4,'2009-06-05 17:39:00',0,'','-2',14771,20),(14773,'1',0,733,4,1,'2009-06-08 10:00:00',0,'non mise au point bulletin ok<br />\r\n','-2',14771,20),(14774,'0',0,1155,7,1,'2009-06-05 17:41:20',0,'Vérification des références','-2',0,21),(14775,'0',0,1155,7,1,'2009-06-05 15:00:00',1,'','-2',14774,21),(14776,'0',4568,0,3,4,'2009-06-08 14:50:00',0,'Ok pour gimenez mercredi matin de 9H à 12H<br />\r\n','-2',14329,20),(14777,'0',0,1156,7,1,'2009-06-05 18:01:21',0,'Vérification des références','-2',0,27),(14778,'0',0,1156,7,1,'2009-06-05 15:00:00',1,'','-2',14777,27),(14779,'1',2324,0,5,0,'2009-06-05 18:33:00',0,'','',0,2),(14780,'0',2780,489,4,0,'2009-06-05 18:34:00',0,'n\'est pas venue. n\'a pas prévenue','',0,14),(14781,'1',2324,0,5,5,'2009-06-05 18:33:00',0,'Mme Boucherrab m’a fait part de sa difficulté à déplacer votre salon marocain afin de pouvoir bien nettoyer sous les canapés. A l’avenir, pourrions-nous trouver une solution afin qu’elle ne fasse pas trop d’efforts. Par ailleurs, elle me dit également avoir des difficultés avec l’aspirateur qui visiblement aspire mal. <br />\r\nEn vous remerciant par avance de votre collaboration.<br />\r\n<br />\r\n','-2',14779,2),(14782,'1',4016,0,5,0,'2009-06-04 16:35:00',0,'','',0,2),(14783,'1',4016,0,5,5,'2009-06-04 16:35:00',0,'Madame, Monsieur,<br />\r\nEn essuyant l’étagère avec les parfums située au-dessus du lavabo de la salle de bain, mme Boucherrab a malencontreusement cassé la patte de soutien de l’étagère. <br />\r\nNous nous excusons pour ce désagrément et espérons que la prestation aura tout de même été à la hauteur de votre attente.<br />\r\nCordialement,<br />\r\nMagalie Garnier<br />\r\n','-2',14782,2),(14784,'1',4016,0,5,1,'2009-06-05 15:39:00',0,'Cliente très satisfaite de la presta de mme Boucherrab. L\'étagère de la sdb était déjà desserrée donc pas grave. Faire le nettoyage du bureau à la prochaine presta','1',14782,2),(14785,'1',1561,0,5,1,'2009-06-05 11:30:00',0,'OK changement Bennet mardi/jeudi à partir du 08/06','-2',14596,2),(14790,'1',4527,0,1,0,'2009-06-07 19:05:00',0,'','',0,2),(14791,'1',4527,0,1,1,'2009-06-17 11:00:00',1,'','-2',14790,2),(14792,'1',4540,0,1,0,'2009-06-07 19:10:00',0,'','',0,2),(14793,'1',4540,0,1,1,'2009-06-15 11:00:00',1,'','-2',14792,2),(14794,'1',4541,0,1,0,'2009-06-07 19:15:00',0,'','',0,2),(14795,'1',4541,0,1,1,'2009-06-08 11:00:00',1,'','-2',14794,2),(14796,'1',4557,0,1,0,'2009-06-07 19:16:00',0,'','',0,2),(14797,'1',4557,0,1,1,'2009-06-10 11:00:00',1,'','-2',14796,2),(14809,'0',1085,1040,7,0,'2009-06-09 09:00:00',0,'','-2',0,21),(14810,'0',1085,768,7,6,'2009-06-09 09:00:00',0,'08/06/09 : Cliente prévenue par tél ','-2',14809,21),(14811,'0',1690,870,7,0,'2009-06-09 16:00:00',0,'','-2',0,21),(14812,'0',1690,870,7,6,'2009-06-09 16:00:00',1,'08/06/09 : message BV','-2',14811,21),(14813,'0',4295,1024,7,0,'2009-06-11 10:30:00',0,'','-2',0,21),(14815,'0',0,1157,7,1,'2009-06-08 11:17:14',0,'Vérification des références','-2',0,10),(14816,'0',0,1157,7,1,'2009-06-08 15:00:00',1,'','-2',14815,10),(14823,'1',959,165,4,0,'2009-06-08 11:51:00',0,'Bonjour,<br />\r\n<br />\r\nMadame Charron sera absente le jeudi 11 juin, elle souhaitait que j’intervienne, par conséquent et avec l’accord de Madame Touron, j’ai modifié mes horaires du mercredi 10 juin. <br />\r\nJe ferais donc :<br />\r\n- 8 h à 12 h chez Madame Charron,<br />\r\n- 14 h à 17 h chez Madame Touron.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n<br />\r\n','',0,14),(14824,'0',959,0,4,0,'2009-06-08 11:51:00',0,'','',0,14),(14825,'0',3852,1011,4,0,'2009-06-08 12:09:00',0,'congé été clt DERN PRESTA 07/08 REPRISE 04/09 ','',0,10),(14826,'1',0,0,3,1,'2009-08-31 12:32:00',1,'','-2',14197,2),(14827,'1',1857,836,5,0,'2009-06-08 12:37:00',0,'Appel ATOOCALL ce jour : <br />\r\nDésire que vous le rappeliez car l\'intervenante n\'est pas venue mercredi dernier. La serrure a été changé suite à un cambriolage mais les clés étaient disponibles à l\'accueil comme d\'habitude. ','',0,2),(14828,'1',1857,836,5,1,'2009-06-08 12:38:00',1,'','-1',14827,2),(14829,'1',4595,0,9,0,'2009-06-08 12:45:00',0,'3H LUNDI MATIN ','',0,2),(14830,'1',1335,0,1,0,'2009-06-02 12:47:00',0,'prestation offerte même si le parrainage de verlet n\'a pas fonctionné.','',0,9),(14831,'1',2676,421,4,0,'2009-06-08 12:51:00',0,'1.25 heures repassage vigneron 04.06.2009<br />\r\n<br />\r\nbon WE<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(14832,'1',1857,0,5,1,'2009-06-08 12:51:00',0,'Client pas mécontent, pensait que mme Pereira n\'était pas venue à cause des clés. La serrure a été changée et les clés sont chez la gardienne. Tenir informé si elle ne venait pas le 10/06','1',14827,2),(14833,'1',4596,0,3,0,'2009-06-08 13:08:00',0,'','',0,2),(14834,'1',4596,0,3,3,'2009-06-10 09:00:00',1,'','-2',14833,2),(14835,'0',3583,441,4,0,'2009-06-08 13:37:00',0,'Salariée ne peut pas pointer car tel ne marche pas','',0,14),(14836,'1',4408,0,4,0,'2009-06-08 13:43:00',0,'Ok pour passer au mardi de manière définitive','',0,20),(14837,'1',4408,0,4,1,'2009-06-08 13:43:00',0,'','-2',14836,20),(14838,'0',4597,0,3,0,'2009-06-08 13:44:00',0,'DEMANDE PRESTADOMICILE : CONTACT CE JOUR . DEMANDE QU ON LUI ENVOIE LES INFOS PAR MAIL ET COMPARERA AVEC LES AUTRES<br />\r\n12.06.09: J\'ai eut PICHON DE BURY qui était sur genéve. Il n\'a pas encore statué. Il sera de retour sur Mtp le 15.06.09.','',0,9),(14964,'1',1105,0,4,0,'2009-06-10 10:59:00',0,'du 03.07 à fin janvier les prestas auront lieu le mardi am puis reprise le lundi matin (à la fin du congé mater de la cliente)<br />\r\n6.01.10: Point avec clte qui devrait repdre son poste ce vendredi. Mais souhaite être prolongée de 15 jours dc à partir de la dernière semaine le lundi soit matin ou apm à voir avec mme samper. La clte me confirmera dès qu\'elle souhaite le chgmt.Mme SAMPER ok pour le lundi matin. Car apm Mme CALMES.<br />\r\n7.01: Appel de la cltre reprise les lundi à compter du 17.01 de 9/12h. Sms mme samper de confirmation.','',0,9),(15297,'1',2676,421,4,0,'2009-06-16 17:00:00',0,'bonjour<br />\r\n<br />\r\njuste pour dire que le telephone bug de nouveau chez vigneron 13.20 16.20<br />\r\n<br />\r\nsinon , avez vous mis les heures de lundi en repassage sur la facture du mois ou bien ca sera pour le mois prochain? juste pour bien mettre les heures dans le bon mois sur le planning de mme vigneron<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nbonne fin de journée<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(14842,'1',3770,494,4,0,'2009-06-08 14:01:00',0,'annul presta du 10/06 fdm prevenue','',0,10),(14845,'1',4598,0,3,1,'2009-06-08 14:13:00',0,'brief ok<br />\r\nrdv ok<br />\r\n','-2',14844,20),(14846,'1',4598,0,3,1,'2009-06-09 11:01:00',0,'souhaite démarrer cette semaine si possible. Aimerait démarrer sur la base du vendredi de 14H à 17H <br />\r\n','-2',14844,20),(14847,'1',0,1045,7,1,'2009-06-08 14:24:00',0,'Envoie dès aujourd\'hui','-2',14803,2),(14848,'1',0,1116,7,1,'2009-06-08 14:26:00',0,'Envoie le récépissé dès aujourd\'hui','-2',14801,2),(14849,'1',0,1130,7,1,'2009-06-08 14:36:00',0,'Envoie tout dès demain (récépissé + CDD)','-2',14799,2),(14850,'1',2081,0,4,0,'2009-06-08 14:38:00',0,'veut annuler presta demain<br />\r\n','',0,20),(14851,'1',2081,0,4,4,'2009-06-08 14:39:00',0,'pas ds délai, facturation','-2',14850,20),(14852,'1',2081,0,4,1,'2009-06-09 14:40:00',0,'tant pis on lui compte la prestation <br />\r\nok <br />\r\n','-2',14850,20),(14853,'0',2628,1091,4,0,'2009-06-08 14:47:00',0,'8.06.09: Mess Rpdr clt afin de savoir si presta le 10.06 ou non<br />\r\n9.06.09: Tjrs hospitalisée. Devrait sortir début de sem procahine.<br />\r\n15.06.09: Mme CLOS est sortie => reprise le 17.06','',0,9),(14855,'0',4568,0,3,4,'2009-06-10 10:33:00',0,'','-2',14329,20),(14856,'1',4399,0,1,1,'2009-06-12 15:27:00',0,'congés haxario elle souhaite un remplacement pour le 26/06 et le 03/07<br />\r\npas de congés cet été<br />\r\n','-2',13957,20),(14857,'1',3493,0,4,0,'2009-06-08 14:55:00',0,'LA CLIENTE EST TRES SATISFAITE DES PRESTA DE MME TIRONI / VOIR AVEC ELLE SI ELLE SOUHAITE PRENDRE 1/2 H DE PLUS EN JUILLET COMME EN JUIN<br />\r\n30.06.09: J\'ai eu la clte ne souhaite pas de presta avec 1 remplaçante pour sa fille. Elle m\'a fait part qu\'elle souahitait aunnuler ses presta pdt vacances d\'été. Elle va faire le point avec sa fille. Moi je dois voir des dispo des candidates. Pas le lundi, le reste peu importe. Mais surtout qlqun qui ne prend pas de CP pdt été. <br />\r\nVoir contrat fille à BAHIMA','',0,9),(14860,'0',4114,0,7,1,'2009-06-11 11:30:00',0,'refont les factures (car édité au nom de Ménage et service?) <br />\r\nnous les font parvenir sous 15 jours maximum<br />\r\n','-2',14268,20),(14861,'1',2125,339,4,0,'2009-05-25 15:02:00',0,'Clte annule presta de demain ','',0,9),(14862,'0',4248,1084,4,0,'2009-06-08 15:03:00',0,'Client abs du 11/07/09 au 15/08/09','',0,14),(14863,'1',4392,1076,1,0,'2009-06-08 15:05:00',0,'','',0,2),(14864,'1',4392,0,1,1,'2009-06-08 15:05:00',0,'Client très satisfait, RAS','1',14863,2),(14866,'0',782,1084,4,0,'2009-06-08 15:09:00',0,'client abs du 1/08 au 15/08','',0,14),(14868,'1',3130,855,4,0,'2009-06-08 15:16:00',0,'client abs du 30/06 au 8/09','',0,14),(14869,'1',2021,0,4,4,'2009-06-12 15:18:00',0,'reprise des prestation avec bernardini semaine prochaine<br />\r\n<br />\r\n','-2',14427,20),(14991,'1',4532,0,7,0,'2009-06-10 14:26:00',0,'prob facturation CESU exclusif garde d\'enfants<br />\r\n','',0,20),(14871,'1',1766,855,4,0,'2009-06-08 15:21:00',0,'client abs du 27/07/09 au 15/08/09','',0,14),(14872,'1',3173,475,4,0,'2009-06-08 15:26:00',0,'client abs du 3 au 23 aout','',0,14),(14873,'0',3204,577,4,0,'2009-06-08 15:30:00',0,'client abs du 6/07 au 7/09','',0,14),(14874,'0',2110,577,4,0,'2009-06-08 15:32:00',0,'client abs du 3/08 au 28/08','',0,14),(14875,'1',901,271,4,0,'2009-06-08 15:42:00',0,'8.06.09: Mess rpdr clte suite absence de Mme GARROUMA; Possibilité de presta jeudi 8h30/11h30 avec Mme PHILIP.<br />\r\n8.06.09: Ok de 9h à 11h30','',0,9),(14877,'1',3225,865,4,0,'2009-06-08 16:01:00',0,'client abs du 10/07 au 31/08','',0,14),(14879,'1',3811,1018,4,0,'2009-06-08 16:08:00',0,'client abs du 21/06 au 14/07<br />\r\nPRÉVOIR UN REMPLACEMENT POUR LES 15 DERNIERS JOURS D\'AOUT','',0,14),(16803,'1',4430,915,4,0,'2009-07-29 16:29:00',0,'ANNULE CLIENT <br />\r\nLE 12/08','',0,10),(14881,'0',3807,0,4,0,'2009-06-08 16:18:00',0,'prévoir un remplacement','',0,14),(15964,'0',3807,0,4,0,'2009-07-06 17:44:00',0,'pendant abs de pichot les prestations sont <br />\r\n- mardi 28/07<br />\r\n-mardi 4/08<br />\r\n- mardi 11/08<br />\r\nde 9h à 11h avec Lynda','',0,14),(14883,'1',1571,0,4,0,'2009-06-08 16:22:00',0,'client abs du 1 au 16 aout<br />\r\nprévoir un remplacement pendant abs salariée','',0,14),(16600,'1',809,1166,4,0,'2009-07-23 16:42:00',0,'23/07: CLIENT OK PR LE 31/07 DE &\"H 0 17H<br />\r\nCLIENTE REVIENDRA PR LUI OUVRIR<br />\r\nATTENTION AUX FENËTRE','',0,10),(14885,'0',3463,0,4,0,'2009-06-08 16:31:00',0,'client abs du 31/07 au 23/08','',0,14),(14886,'1',4017,482,4,0,'2009-06-08 16:47:00',0,'08.06.09: Clte souhaiterait 1 intervention pour ses vitres ou 1h de + à chaque presta. Vu avec Mme TALEB qui pourrait intervenir le 18.06 comme d\'habitude + le 19.06 de 10h30 à 12h30 pour faire \"toutes\" les vitres. Mme TALEB m\'a dit qu\'elle faisait 1 roulement ds les chambres, mais ds le séjour. <br />\r\n08.06.09: Mess rpdr clte pour lui proposer 1inter en + le 19.06 ou pdt ses presta => dc ferait moins de choses<br />\r\n10.06.09: Clte confirme 1 presta de 2h le 19.06 pour faire vitres + miroir du placard. SMS Mme TALEB pour confirmation.<br />\r\nMmeTALEB m\'a demandé si elle pouvait intervenir jeudi au lieu de vendredi matin. Car son clt BONNNIN est le mercredi et non + le jeudi.<br />\r\n17.06.09: Pas de réponse de la clte=> dc presta 3+2h jeudi 18.06','',0,9),(14888,'1',0,1101,4,0,'2009-06-08 17:09:00',0,'dehu annule demain, report semaine prochaine <br />\r\n','',0,20),(14889,'1',4541,1045,1,1,'2009-06-08 17:13:00',0,'RAS tout est parfait pour le moment. L\'intervenante remet bien les choses en place et les clients apprécient (les femmes de ménage qu\'ils avaient auparavant ne le faisaient pas)','1',14794,2),(15332,'0',4636,0,3,1,'2009-06-18 13:15:00',0,'elle veut quelqu\'un pour tt les 15 jours ou 3 semaines.<br />\r\nSa priorité : réduction d\'impôts<br />\r\nfaire le gros entrteien (vitres, contrevents ..)<br />\r\ndemande pour rentrée de septembre <br />\r\n','-2',15284,20),(14891,'1',2691,0,4,0,'2009-06-08 17:24:00',0,'Msg pour presta le 9 de 9h à 11h','',0,10),(14892,'1',4600,0,3,0,'2009-06-08 17:32:00',0,'','',0,2),(14893,'1',4600,0,3,5,'2009-06-08 12:32:00',0,'','-2',14892,2),(14897,'1',4487,0,1,1,'2009-06-08 18:00:00',0,'Cliente difficile à satisfaire. Le personnel ne correspond pas à ses attentes même si le travail est soigné. Va nous faire parvenir un courrier de résiliation et verra pour récupérer sa clé de BL','0',14788,2),(14899,'1',3201,0,4,1,'2009-06-09 11:00:00',1,'2eme msg laissé par de retour cliente','-2',14898,2),(14900,'1',2663,0,4,0,'2009-06-08 18:58:00',0,'Msg laissé sur port client pour remplacement mme Omar pdt arrêt. Proposition mme Boucherrab le 11/06 16h-18h','',0,2),(14901,'1',2663,0,4,1,'2009-06-09 15:00:00',1,'2eme msg laissé par de retour client','-2',14900,2),(14904,'0',0,1159,7,1,'2009-06-09 09:12:56',0,'Vérification des références','-2',0,23),(14905,'0',0,1159,7,1,'2009-06-09 15:00:00',1,'','-2',14904,23),(16946,'1',4069,359,4,0,'2009-07-31 15:59:00',0,'31/07:ducarne veut remplacement la semaine prochaine<br />\r\n+ chagment horaire en sept , veut en fin de semaine ( jeudi matin??)<br />\r\nremettra des clés et un bip a durand','',0,10),(16900,'1',689,421,4,0,'2009-07-30 14:29:00',0,'bonjour Bonnie<br />\r\n<br />\r\nvu avec mr chazalon<br />\r\n<br />\r\ntu peux facturer 4 h le 30.07.2009<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15141,'1',741,534,4,0,'2009-06-12 14:44:00',0,'atten la remplacante on doit la rpppeler fin de semaine prochaine pour information. ne veut pas de presta semaine du 15 juin ','',0,10),(14913,'1',4598,0,3,1,'2009-06-08 16:00:00',0,'Démarrage prestation dès que possible pour 2 ou 3H entretien courant<br />\r\npas toucher écran tv Ok<br />\r\nCuisine, sdb, chambre et sols <br />\r\n','-2',14844,20),(14914,'1',4598,0,3,1,'2009-06-10 18:03:00',0,'non pour le matin car lui travaille de nuit<br />\r\nil serait Ok pour le jeudi après midi de 14H à 17H<br />\r\na valider avec l\'intervenante<br />\r\n','-2',14844,20),(14915,'1',2790,644,4,0,'2009-06-09 11:44:00',0,'8.06.09: Mme CALVET ns a contacté afin de de m\'informer qu\'il y est aurait 1 erreur ds facturation. Suite vérif. la facture est juste, par contre télépointage => tps non respecté. Dc point avec Mme MHAMEDI sur respect des heures (car fait 3h/3h15 le vendredi au lieu de 3h).<br />\r\n9.06.09: Mess Rpdr clte pour lui informer l\'omission de notre part et lui proposer déduction de cette 1/2h au mois de juin. Faire correction dès mess clt.<br />\r\n9.06.09: Clt souhaite déduction de la 1/2h =< déduction établie sur presta du 12.06','',0,9),(14917,'1',0,1030,4,0,'2009-06-09 12:14:00',0,'prob véhicule<br />\r\n','',0,20),(14918,'1',0,1030,4,4,'2009-06-09 12:15:00',0,'','-2',14917,20),(14919,'1',2539,0,4,0,'2009-06-09 12:18:00',0,'absence rolland ','',0,20),(14920,'1',2539,0,4,4,'2009-06-09 12:18:00',0,'','-2',14919,20),(14921,'0',4602,1160,4,0,'2009-06-09 12:30:00',0,'Mise en place de Mlle le 17.06 avec VA<br />\r\n18.06.09: Mess Rpdr clte pour point qualité<br />\r\n22.06.09: Clte très satisfaite du travail de Mme BONNETON; Elle va lui remettre la clef de l\'aptmt le 24.06.09. Dc envoie ce jour courrier attestant la remise de clef','',0,9),(18897,'0',1988,0,1,0,'2009-09-17 17:42:00',0,'J INFORME LA CLIENTE QUE MME CAPLET VA ETRE EN ARRET PROLONGE / REFLECHIT ET NOUS RECONTACTE / RELANCER SI PAS DE NOUVELLES','',0,9),(14925,'1',180,0,1,0,'2009-06-09 13:18:00',0,'Souhaite passer à 2*2h','',0,2),(14926,'1',180,0,1,4,'2009-06-09 13:19:00',0,'Msg laissé sur port cliente pour savoir à partir de qd elle souhaite passer à 4h, et quels jrs','-2',14925,2),(14927,'1',1356,0,4,0,'2009-06-09 13:28:00',0,'Cliente veut passer au mercredi matin à partir du 01/07 (presta du 30/06 à décaler au 01/07)','',0,2),(14928,'1',1356,0,4,1,'2009-06-09 15:30:00',1,'','-2',14927,2),(14929,'1',3887,165,4,0,'2009-06-09 13:35:00',0,'client abs du 27/06 au 29/08','',0,14),(14930,'0',0,1103,4,0,'2009-06-09 13:40:00',0,'elle n\'a pas pu pointer jeudi de la semaine derniere car client au tel<br />\r\net n\'a pas fait le pointage le samedi','',0,14),(14932,'1',3782,0,5,1,'2009-06-11 14:53:00',1,'','-2',10876,2),(14933,'0',4192,1001,6,0,'2009-06-09 14:59:00',0,'congé été clt dern presta 19/06 reprise le 17/07','',0,10),(14934,'1',2400,112,6,0,'2009-06-09 15:06:00',0,'congé été clt dern presta 07/07 reprise 01/09','',0,10),(14935,'1',0,836,7,0,'2009-06-09 15:36:00',0,'Mise en demeure (LRAR) ce jour pour non restitution de clé + abs injustifiées (22/05, 01/06, 03/06). Délai de 10 jrs à réception pr justificatifs','',0,2),(14937,'0',4539,0,4,0,'2009-06-09 15:48:00',0,'Cliente résilie le contrat pour non qualité prestation ','',0,10),(14938,'0',1568,0,6,0,'2009-06-09 15:49:00',0,'BASE : 15/06/09<br />\r\nAnnulation client : 24+31/07 = 2 semaines soit 6h. CRÉDIT ANNULATION CLIENT RESTANT = 4 semaines soit 12h.<br />\r\nAnnulation client : 21+28/08/09 = 2 s st 6h. CREDIT ANNULATION CLIENT = 2s st 6h.<br />\r\nAnnulation client : 13/11/09 = 1s st 3h. CREDIT RESTANT = 1s.<br />\r\nAnnulation client : 26/02/10 = 1 s st 3h. CREDIT RESTANT = 0<br />\r\n<br />\r\nBASE : 15/06/10 :<br />\r\n30/07/10 : ANNUL. CLT. = 1s = CR RESTANT = 5s<br />\r\n1er au 15/08/2010 :CP<br />\r\n20/08/2010 : ANNUL CLT = 1s. CR RESTANT = 4s<br />\r\n27/08/2010 : PRESTA ANNUL (AR MAL Boulanger) = PAS DE R<br />\r\n31/12/2010 : ANNUL CLT. CR = 3s<br />\r\n18/03/2011 : ANNUL. CLT. CR = 2s<br />\r\n','',0,12),(14939,'1',4067,507,6,0,'2009-06-09 15:51:00',0,'congé été clt dern presta 12/08 reprise 02/09','',0,10),(14940,'1',3790,995,4,0,'2009-06-09 15:54:00',0,'congé été clt dern presta 24/07 reprise 11/08','',0,10),(14941,'1',2028,657,6,0,'2009-06-09 15:56:00',0,'congé été clt dern presta 30/07 reprise 08/09','',0,10),(14942,'1',2263,864,6,0,'2009-06-09 16:02:00',0,'congé été clt dern presta 22/07 reprise 26/08 ','',0,10),(14943,'1',4425,1099,6,0,'2009-06-09 16:04:00',0,'congé été clt dern presta 30/07 reprise 28/08','',0,10),(14944,'1',1529,299,4,0,'2009-06-09 16:10:00',0,'congé été clt dern presta 28/07 reprise 18/08','',0,10),(14945,'1',1597,359,6,0,'2009-06-09 16:13:00',0,'congé été clt dern presta 31/07 reprise 04/09','',0,10),(14946,'1',1969,472,6,0,'2009-06-09 16:15:00',0,'congé été clt dern presta 20/08 reprise 10/09','',0,10),(14947,'1',4570,678,6,0,'2009-06-09 16:18:00',0,'congé été clt dern presta 27/07 reprise 17/08','',0,10),(14948,'1',1951,864,6,0,'2009-06-09 16:19:00',0,'congé été clt dern presta 31/07 reprise 28/08','',0,10),(14949,'1',2810,273,4,0,'2009-06-09 16:23:00',0,'congé été clt congé dern presta 3/07 reprise le 7/08 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 7/08 reprise 4/09','',0,10),(14950,'1',2112,507,6,0,'2009-06-09 16:34:00',0,'congé clt été dern presta 09/07 reprise 03/08','',0,10),(14951,'1',1609,507,6,0,'2009-06-09 16:39:00',0,'congé été clt dern presta 24/07 reprise 28/08 pas enlevés du soft ','',0,10),(14952,'1',2312,534,4,0,'2009-06-09 16:46:00',0,'laisser Msg pour RPLCM d\'interv avec Mme Barry. 1ère prestra prévue le 12/06 de 12h à 14h.','',0,10),(14953,'1',2647,534,4,0,'2009-06-09 16:48:00',0,'Laisser msg pour RPLCM d\'inter avec Mme Barry. 1ère presta le 12/06 de 9h à 11h.','',0,10),(14954,'0',2727,0,6,0,'2009-06-09 16:53:00',0,'Annulation client : 7+14+21+28/07 et 04+11/08/09 : 5 semaines (+1 férié) soit 10h. CREDIT ANNULATION RESTANT = 1 semaine soit2h.','',0,12),(14955,'1',3570,995,4,0,'2009-06-09 16:54:00',0,'Rappel vers CLT pour prévenir pas de presta le 10/06 toujours en cours de recrutement.','',0,10),(14956,'1',741,0,4,0,'2009-06-09 16:55:00',0,'ok elle attend la remplaçante de kanté pour vendredi','',0,10),(14957,'1',2714,472,4,0,'2009-06-09 16:57:00',0,'laisse mess clt pour absence fdm propose remplacement avec BRAHMI ','',0,10),(14959,'0',2626,651,4,0,'2009-06-10 08:54:00',0,'Mme Lebellois ne s\'est pas présenté le 9/06. Erreur de ma part. Oublie de prévenir la cliente. Olivier','',0,14),(14966,'1',596,0,4,0,'2009-06-10 11:02:00',0,'message berthe l\'informant que la cliente annule la presta de demain et lui demandant si peut intervenir le vendredi am : relancr mme berthe si pas de nouvelles ; si pas possible facturer<br />\r\n10.06.09: Mme BERTHE ok pour intervenir le 12.06.09 de 14h à 16h. Mess Rpdr clte','',0,9),(14968,'1',4606,0,4,0,'2009-06-10 11:07:00',0,'2H de prestation <br />\r\n','',0,20),(14969,'1',4606,0,4,4,'2009-06-10 10:30:00',0,'','-2',14968,20),(14970,'1',4606,0,4,4,'2009-06-12 16:08:00',0,'','-2',14968,20),(14971,'1',1597,0,4,0,'2009-06-10 11:26:00',0,'durand passe des coups de fils perso ce chez la cliente<br />\r\n30 mn au tel le 30 avril<br />\r\non a appellé cliente pour faire le point et réduire 30 mn de la prestation du 30 avril ','',0,10),(14972,'1',2985,1104,5,0,'2009-06-10 11:28:00',0,'cramée un vêtement <br />\r\n','',0,20),(14973,'1',2985,1104,5,1,'2009-06-10 11:30:00',0,'elle a laissé un mot<br />\r\nle client est prévenu il nous fera passer la facture <br />\r\n','-2',14972,20),(14974,'1',1597,0,4,0,'2009-06-10 11:32:00',0,'presation du 7 juin réduite de 1h en compensation des appels de durand','',0,10),(14975,'1',3433,7,1,0,'2009-06-09 12:00:00',0,'','',0,2),(14976,'1',3433,7,1,6,'2009-06-09 12:00:00',1,'Appartement trop grand pour 2h (plus de 120m²).Pas de repassage ce jour car la cliente a été prévenu de mon passage. Pour 2h l\'intervenante n\'a pas le temps de faire du repassage plus tt le ménage (ily\'a 2 salles de bain à faire à fond,1 toilette, une grande cuisine et grand salon, un séjour, 2 couloirs et une grande chambre.','-2',14975,2),(16765,'1',4425,273,4,0,'2009-07-29 10:45:00',0,'29/07:<br />\r\nmsg laisse pr intervention lajugie demain a 13h30 17h30','',0,10),(14980,'1',1561,1000,1,0,'2009-06-04 13:30:00',0,'','',0,2),(14981,'1',1561,1000,1,6,'2009-06-04 13:30:00',1,'Contrôle ce jour, intervenante travail très mal, ne sait pas s\'organiser, ne fait pas attention, met de l\'eau partout (sur plan de travail et sol)par exemple nettoie les casseroles sur plan de travail et non à l\'intérieur de l\'évier. Beaucoup de poussières. L\'ASPIRATEUR FONCTIONNE TRES TRES MAL (n\'aspire pratiquement pas).','-2',14980,2),(14982,'1',256,153,1,0,'2009-06-09 10:00:00',0,'','',0,2),(14983,'1',256,153,1,6,'2009-06-09 10:00:00',1,'L\'appartement pas très grand, beaucoup de repassage mais le client prend 4h donc mme Alloun pourrait faire à chaque intervention au moins 2h30 de repassage et 1h30 de ménage pour tout bien faire. Aujourd\'hui elle a fait 7 chemises, 2 chemisiers, 1haut,1pantalon,3 tee shirt femme,8tee shirt homme et 5 caleçons plus tout le ménage','-2',14982,2),(14984,'0',4568,0,3,1,'2009-07-27 13:28:00',0,'','-2',14329,20),(14985,'1',2539,0,4,1,'2009-06-10 13:49:00',0,'du coup melle rolland n\'a pas trouvé de solkution pour récupérer de voiture <br />\r\n','-2',14919,20),(14986,'0',1439,1150,4,0,'2009-06-10 14:01:00',0,'10.06.09: Mess Rpdr clt pour l\'informer que Mme TIRONI ne pourra pas intervenir ce vendredi (enterrement), mais qu\'elle pourrait y aller ce jeudi matin (suite annul teissedre).','',0,9),(14988,'1',2602,482,4,0,'2009-06-10 14:15:00',0,'10.06.09: M. FILLEUL m\'a appelée ce jour pour me dire qu\'il partait en vacances ds l\'aveyron et qu\'il rentrerait que le 14.10.09. Il veut impérativement Mme TALEB le 14.10.09','',0,9),(19446,'1',2602,0,1,0,'2009-10-05 14:53:00',0,'JE CONFIRME CE JOUR AU CLIENT ET A L INTERVENANTE LA REPRISE DES PRESTA LE JEUDI A PARTIR DU 15.10','',0,9),(14992,'1',4532,0,7,4,'2009-06-10 14:30:00',0,'','-2',14991,20),(14993,'1',4532,0,7,1,'2009-06-11 14:30:00',0,'annule les 2 mois d\'été<br />\r\n','-2',14991,20),(15109,'1',0,877,4,0,'2009-06-12 10:36:00',0,'prestation chez Guillen ? Clés Mmme Bribet aller récup chez Mr cachelet <br />\r\n<br />\r\n','',0,20),(15036,'0',4348,0,4,0,'2009-06-10 22:01:00',0,'INFORMER MME NAVET DES ANNUL CLIENT<br />\r\n22.06: sms à Mme NAVET avec toutes les dates','',0,9),(14996,'1',4048,1041,4,0,'2009-06-10 15:40:00',0,'10.06.09 La clte m a appelé pour me dire qu\'elle était rentrée à son domicile, et qu\'elle avait droit via sa mutuelle MG PRESENCE à 3h/sem de presta de ménage. (Tel MG 01.47.11.12.16 dossier 3487368). Faire demande de référencement via internet sur \"fidelia-assistance.fr\".<br />\r\nMess Rpdr Mlle ZINE afin de savoir si ok intervention 2x1h30/sem pdt 3 sem. <br />\r\n12.06.09: Mess Rpdr clte pour lui proposer qlq chose :AYI + ZINE semaine 25/ AYI 2 x2h sem 26 / AYI +ZINE sem27. Clte ok.<br />\r\n19.06.09: Point qualité clte sur presta AYI clte satisfaite. RAS. Tjrs contente des presta de Mme ZINE<br />\r\n1.07.09:J\'ai appelé al clte pour lui pas possible de facturer 9h au lieu de 8h (pblm pour attesattion fiscale). Clte ok. Presta ok pour le mois.','',0,9),(14998,'1',1248,271,4,0,'2009-06-10 15:52:00',0,'10.06.09: La clte a laissé 1 mess suite fact. du mois de mai 09. 1 presta annulée comptée. Or délai inférieur à 72h.<br />\r\nVu VA geste co => presta du 12.06.09 offerte à la clte<br />\r\n23.09: La clte préfère annuler pdt absence de Mme GARROUMA. tenir informer dès reprise de mme garrouma','',0,9),(14999,'0',0,1161,7,1,'2009-06-10 16:04:05',0,'Vérification des références','-2',0,44),(15000,'0',0,1161,7,1,'2009-06-10 15:00:00',1,'','-2',14999,44),(15003,'0',0,1162,7,1,'2009-06-10 16:27:40',0,'Vérification des références','-2',0,21),(15004,'0',0,1162,7,1,'2009-06-10 15:00:00',1,'','-2',15003,21),(15005,'0',4608,0,3,0,'2009-06-10 16:39:00',0,'2H<br />\r\n','',0,20),(15006,'0',4608,0,3,4,'2009-06-10 16:39:00',0,'amis donc 1€ de moins niveau tarif<br />\r\n','-2',15005,20),(15007,'0',4608,0,3,1,'2009-06-11 13:00:00',0,'brief commercial ok <br />\r\npas de rdv commercial fixé pour le moment <br />\r\nen parle avec son conjoint et nous recontacte','-2',15005,20),(15008,'1',4609,1140,4,0,'2009-06-10 16:44:00',0,'Prestation au: 8 rue D\'Iena à Nantes <br />\r\nInterphone : Mme SACRE <br />\r\n3eme etage','',0,14),(15009,'1',4482,0,1,4,'2009-06-10 16:43:00',0,'Msg laissé sur port client pour faire le point + connaître dates congés','-2',14786,2),(15010,'0',4394,1097,4,0,'2009-06-10 16:57:00',0,'10.06.09: Envoie par mail des coordonnées bancaires M&C + envoie par courrier bon de commande.','',0,9),(15013,'1',3389,0,7,0,'2009-06-10 17:04:00',0,'facturation <br />\r\n','',0,20),(15012,'0',2417,0,4,4,'2009-06-12 16:03:00',0,'toujours rien reçu niveau facturation <br />\r\nque se passe t\'il??','-2',13015,20),(15014,'1',3389,0,7,4,'2009-06-10 17:05:00',0,'','-2',15013,20),(15015,'1',3389,0,7,1,'2009-06-15 17:05:00',0,'passe demain','-2',15013,20),(15016,'1',1356,0,4,4,'2009-06-10 17:06:00',0,'Proposition mme Kaczmarska merc à partir de juillet','-2',14927,2),(15017,'1',0,1152,4,0,'2009-06-10 17:13:00',0,'portable est à son mari','',0,14),(15018,'1',3781,0,7,0,'2009-06-10 17:15:00',0,'facture ','',0,20),(15019,'1',2929,0,7,0,'2009-06-10 17:17:00',0,'facturation <br />\r\n','',0,20),(15020,'1',2929,0,7,4,'2009-06-10 17:17:00',0,'','-2',15019,20),(15021,'1',2929,0,7,4,'2009-06-12 16:07:00',0,'','-2',15019,20),(15022,'1',2929,0,7,1,'2009-06-10 17:20:00',0,'mr michel transmet le message a sa colocataire<br />\r\nelle n\'est pas dispo<br />\r\nils déménagent au 1er juillet donc arrêt des prestations','-2',15019,20),(15023,'1',3781,0,7,4,'2009-06-10 17:27:00',0,'','-2',15018,20),(15024,'1',3781,0,7,1,'2009-06-12 17:28:00',0,'ok elle nous envoie le règlement semaine prochaine<br />\r\n','-2',15018,20),(15025,'1',3083,1041,4,0,'2009-06-10 17:23:00',0,'10.06.09 / Mme ZINE a 1 rdz-vs important chez le Dr à 16h demain. En a fait part à la clte qui deavit lui confirmer les horaires d\'inter. Elle peut y aller dès 11h30/11h45 jusqu\'à 15h30/15h45. <br />\r\nClte ok pour 11h45=>15h30','',0,9),(15026,'1',4557,0,1,1,'2009-06-10 17:32:00',0,'Cliente très étonnée par l\'efficacité de mme Kaczmarska, l\'appt est nickel','1',14796,2),(15027,'1',2809,0,1,0,'2009-06-10 17:39:00',0,'Client déménage mais ne sait pas trop la date. Il ne reprendra probablement pas en sept','',0,2),(15028,'1',2780,1140,4,0,'2009-06-10 17:44:00',0,'cliente annule du 7 au 25/07/09 puis du 25/07 au 12/08 2*/semaine pour nourrir chat + vites...<br />\r\n<br />\r\nRevoir avec la cliente les modalités','',0,14),(15447,'0',2831,0,1,0,'2009-06-22 10:39:00',0,'la cliente n\'est pas complètement satisfaite de mme bonneton car n\'a pas assez bien nettoyé les sols et quelques détails comme les interrupteurs, la gazinière mais presta de 2.5 et on ne peut pas tout faire !','',0,9),(15030,'1',4589,0,4,1,'2009-06-12 11:11:00',0,'Ok pour démarrer les prestations avec brousset semaine prochaine<br />\r\n','-2',14714,20),(15031,'1',4598,0,3,1,'2009-06-12 17:00:00',0,'ok pour choulet démarrage de la prestation ce mardi de 9h30 à 12h30 puis reprise le jeudi<br />\r\n','-2',14844,20),(15033,'1',3201,933,5,1,'2009-06-12 15:00:00',1,'Dire si possible mercredi matin avec mme Boucherrab','-2',15032,2),(15035,'0',0,1163,7,1,'2009-06-10 15:00:00',1,'','-2',15034,44),(15504,'1',4393,1110,4,0,'2009-06-22 17:19:00',0,'client absent du 16/07 au 26/07<br />\r\nprévenir salariée de l\'absence','',0,14),(15038,'1',3221,0,4,0,'2009-06-10 22:09:00',0,'INFORMER MME LUVUVAMU DE L4ANNUL CLIENT DU 22.06<br />\r\n17.06.09: Sms pour inforemr annul. clt','',0,9),(15044,'1',2067,453,4,0,'2009-06-11 09:38:00',0,'clt annul presta du 15/06 fdm prevenue','',0,10),(15045,'0',4611,0,3,0,'2009-06-11 11:04:00',0,'INTERESSE PAR 2H TOUS LES 15 JOURS / HABITE A COTE DE CHEZ SCIANGULLA','',0,9),(15304,'1',3275,843,6,0,'2009-06-17 10:54:00',0,'congés ete clt : dern 09/07 - reprise 07/09','',0,10),(15612,'0',4593,0,1,0,'2009-06-25 15:51:00',0,'cliente satisfaite des prestations de mme jarland','',0,9),(15048,'1',1190,86,1,0,'2009-06-10 14:00:00',0,'','',0,2),(15049,'1',1190,86,1,6,'2009-06-10 14:00:00',1,'RAS, ménage,repassage très correct.','-2',15048,2),(15050,'1',2741,787,1,0,'2009-06-04 10:00:00',0,'','',0,2),(15051,'1',2741,787,1,6,'2009-06-04 10:00:00',1,'Repassage très lente, 2 chemises en 45mn à perdu beaucoup de temps car technique pas bonne. Ensuite une fois technique comprise, a fait tout le repasssage, les poussières partout plus cuisine,toilette et salle de bain.','-2',15050,2),(15052,'1',3442,569,6,0,'2009-06-11 12:06:00',0,'congé été clt dern presta 08/07 reprise 05/08 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 05/08 reprise 19/08','',0,10),(15053,'1',1950,864,6,0,'2009-06-11 12:10:00',0,'congé été clt dern presta 16/07 reprise 20/09 ','',0,10),(15056,'1',2069,1143,6,0,'2009-06-11 12:23:00',0,'congé été clt dern presta 30/07 reprise 27/08','',0,10),(15057,'0',4489,746,6,0,'2009-06-11 12:25:00',0,'congé été clt dern presta 29/07 reprise 19/08','',0,10),(15058,'1',2648,1066,4,0,'2009-06-11 12:46:00',0,'mess laisser clt pour absence fdm du 11/06 ','',0,10),(15059,'1',2676,421,4,0,'2009-06-11 13:16:00',0,'2 h repassage vigneron 10.06.2009<br />\r\n<br />\r\nbonne journée<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15060,'0',4620,1152,1,0,'2009-06-11 13:27:00',0,'2 adultes<br />\r\nMaison/Villa<br />\r\n200 m carré<br />\r\nEn majorité plus de repassage que de ménage. <br />\r\nLinge de maison + linge classique <br />\r\n<br />\r\n2h/2 semaines<br />\r\n','',0,14),(15061,'1',4460,1124,4,0,'2009-06-11 13:29:00',0,'CLT OK POUR MODIFICATION EXECPTIONNELLE 0 11H30-40','',0,10),(18550,'0',4593,0,4,0,'2009-09-10 10:24:00',0,'INFORMER LA CLIENTE QUE C EST MME BARA QUI REMPLACERA MME JARLAND ET VOIR AVEC ELLE LE JOUR ET LES HORAIRES;<br />\r\nMME RIVAS souhaiterait plustot le jeudi apm au lieu du mardi apm.<br />\r\n18.09: Mail clte pour point qualité<br />\r\n21.09: La clte est satisfaite de la presta','',0,9),(15063,'1',1150,282,6,0,'2009-06-11 13:35:00',0,'congé clt été dern presta 02/07 reprise 30/07 ','',0,10),(15064,'1',2412,0,4,0,'2009-06-11 13:36:00',0,'gomez prob pour presta reporte à demain<br />\r\n','',0,20),(15065,'1',2412,0,4,4,'2009-06-11 13:36:00',0,'','-2',15064,20),(15066,'1',2412,0,4,1,'2009-06-12 13:36:00',0,'ok c\'est bon pour report<br />\r\n','-2',15064,20),(15067,'0',4608,0,3,4,'2009-06-16 13:37:00',0,'faire un point ? <br />\r\n','-2',15005,20),(15068,'0',0,1164,7,1,'2009-06-11 13:38:10',0,'Vérification des références','-2',0,47),(15069,'0',0,1164,7,1,'2009-06-11 15:00:00',1,'','-2',15068,47),(15070,'0',0,1165,7,1,'2009-06-11 13:40:15',0,'Vérification des références','-2',0,47),(15071,'0',0,1165,7,1,'2009-06-11 15:00:00',1,'','-2',15070,47),(15072,'0',4316,1099,4,0,'2009-06-11 13:40:00',0,'congé été clt annul dern presta 24 juin reprise le 2/09','',0,10),(15073,'0',2268,438,4,0,'2009-06-11 13:50:00',0,'11.06.09: Le clt ne prend pas de CP pdt été','',0,9),(15074,'0',4528,0,1,0,'2009-06-11 14:07:00',0,'cliente globalement satisfaite par la presta ponctuelle mais mme taleb n\'avait pas fait la cabine de douche de la sdb du bas','',0,9),(15075,'0',4114,0,7,1,'2009-06-29 14:14:00',0,'nous on fait parvenir le règlement de 175€ (devrait arriver sous peu) <br />\r\ntjs en attente des 192.50€ (en cours de traitement) <br />\r\nrelancer début juillet si rien ','-2',14268,20),(15076,'1',4249,220,4,0,'2009-06-11 14:31:00',0,'11.06.09: La clte souhaite 1 presta de 4h le 13.07.09.<br />\r\n22.06.09: Point sur télépointage : rien chez Mme GAUCH. Point avec la clte qui m\'a dit qu\'elle ne pointait pas et que la ligne n\'était pas occupée. Elle m\'a fait part qu\'elle l\'a trouvée lunatique (des jours aimable d\'autres non).<br />\r\nLa clte souahite la presta du 13.07 au 15.07 pdt 4h, car reçoit bcp de monde le 13.07 au soir. ','',0,9),(15078,'0',3361,934,4,0,'2009-06-11 14:37:00',0,'11.06.09: La clte demande si Mme LAVILLE pourrait intervenir le jeudi 20.08 au lieu du vendredi 21.08<br />\r\nSi pas possible annule.<br />\r\n5.08: Appel de la clte pour le 20.08 je lui ai dit que je devais le traiter (suivi au 10.08). J\'ai envoyé 1 mail à Mme LAVILLE à ce sujet. J\'atd sa rpse. <br />\r\nLa clte souhaiterait passer à 3h/sem au lieu de 2h30. Idem demande à Mme LAVILLE => confirmer<br />\r\n12.08: Mme LAVILLE ok pour le 20.08 + pour 3h/sem à compter de sept. Clte ok<br />\r\n13.08: La clte m\'a relancé pour avoir 1 presta demain. Mess rdpr à Mme DUFAY afin de savoir si ok pour faire 2h chez cette clte après sa presta de Mme clement. Dès confirmation appeler la clte.<br />\r\nOk tout confirmer clt + salariée','',0,9),(15080,'1',2493,594,4,0,'2009-06-11 14:42:00',0,'11.06.09: Pdt CP de Mme JOUVE la clte ne veut pas de remplacement (été 09)','',0,9),(15081,'1',3332,0,4,0,'2009-06-11 14:43:00',0,'MSG pour proposer MARISAN en remplacement de félixon ','',0,10),(15713,'1',4666,0,3,1,'2009-06-30 10:09:00',0,'souhaite une prestation pour l\'état des lieux pour poulain et démarrage des prestations pour lui dès ce vendredi de 12 à 14H<br />\r\n','-2',15616,20),(15084,'1',4534,0,4,1,'2009-06-11 15:10:00',0,'Non la cliente est clairement insatisfaite des prestations de mme david.<br />\r\nELle ne prend pas d\'initiatives<br />\r\nElle ne sait pas s\'organiser<br />\r\nPour elle n\'a pas les compétences requises pour ce postene veut plus de cette personne comme intervenante et veut un changement immédiat.<br />\r\n','-1',14734,20),(15085,'0',0,1166,7,1,'2009-06-11 15:12:47',0,'Vérification des références','-2',0,10),(15086,'0',0,1166,7,1,'2009-06-11 15:00:00',1,'','-2',15085,10),(15087,'1',4534,0,4,4,'2009-06-12 10:30:00',0,'Ok nous avons quelqu\'un pour lundi matin (bernardini)<br />\r\n','-2',14734,20),(15088,'1',0,1030,4,0,'2009-06-11 16:01:00',0,'reprise guillen <br />\r\n','',0,20),(15089,'1',0,1030,4,4,'2009-06-11 16:01:00',0,'','-2',15088,20),(15090,'1',0,1030,4,1,'2009-06-12 16:01:00',0,'non pas dispo','-2',15088,20),(15091,'1',2586,567,4,0,'2009-06-11 16:03:00',0,'es a laisser les clef ds boite au lettre<br />\r\n','',0,10),(15092,'1',0,1152,4,0,'2009-06-11 16:54:00',0,'renouvellement période d\'essai','',0,14),(15500,'1',4092,0,4,0,'2009-06-22 16:52:00',0,'','',0,19),(15094,'1',0,1167,7,1,'2009-06-11 17:15:13',0,'Vérification des références','-2',0,14),(15095,'1',0,1167,7,1,'2009-06-11 15:00:00',1,'','-2',15094,14),(15096,'1',4595,0,9,1,'2009-06-11 17:14:00',0,'Proposition mme Beye mercredi 9h-12h. Pas d\'urgence pour le client car ils partent en vacances jusqu\'à début juillet donc presta à mettre en place plus tard','-2',14829,2),(15097,'1',4595,0,9,1,'2009-07-06 11:00:00',1,'Trouver qq pour le lundi matin','-2',14829,2),(15098,'1',1217,220,4,0,'2009-06-11 17:44:00',0,'11.06.09: Mme LAURENT nous a informé que le chaton se serait échappé (elle avait laissé la porte entre-ouverte) 5 mn avant son départ de prestation.<br />\r\nj\'ai essayé de contacter la clte afin de lui en faire part (dom+W) = pas possible de laisser 1 mess','',0,9),(15099,'1',4446,912,1,0,'2009-06-11 18:16:00',0,'Faire le point sur les presta','',0,2),(15100,'1',4446,0,1,1,'2009-06-12 11:00:00',1,'','-2',15099,2),(15101,'0',4559,0,6,0,'2009-06-12 08:44:00',0,'Annulation client : 21+28/08/09 : 2 semaines soit 4h. CREDIT ANNULATION CLIENT RESTANT : 4 semaines soit 8h.','',0,12),(15102,'0',4559,0,1,0,'2009-06-12 08:45:00',0,'11/06/09 : prestation ok (message client).','',0,12),(15203,'1',2676,421,4,0,'2009-06-15 13:48:00',0,'14.06.2009 2h25 repassage vigneron<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n<br />\r\nSaisi au 13/06','',0,14),(15325,'1',3770,494,4,0,'2009-06-17 16:19:00',0,'la clte ne veut ke 2 h de presta le 24/06 fdm prevenue','',0,10),(19248,'1',5079,0,3,0,'2009-09-29 11:57:00',0,'','',0,2),(15106,'1',2313,569,4,0,'2009-06-12 09:20:00',0,'mess laisser pour absence Mme lameira le 12/06','',0,10),(15108,'1',963,359,4,0,'2009-06-12 09:29:00',0,'mess laisser pour absence fdm 12/06/09 proposition de remplacement lundi ou jeudi ','',0,10),(15110,'1',0,877,4,4,'2009-06-12 10:36:00',0,'','-2',15109,20),(15111,'1',0,877,4,1,'2009-06-12 16:36:00',0,'est ok et passe lundi pour récup les clés<br />\r\n','-2',15109,20),(15112,'0',2124,0,6,0,'2009-06-12 10:36:00',0,'Annulation client : 21+28/08/09 : 2 semaines soit 8h. CRÉDIT ANNULATION CLIENT RESTANT = 4 semaines soit 16h.<br />\r\nAnnulation client : 16/04/10 : -4h','',0,12),(15113,'0',0,779,4,0,'2009-06-12 11:03:00',0,'12.06.09: Edition de l\'avenant de 3h de travail / sem suite courrier salariée demadant de réduire son tps de W en date du 2.06.09.+ Envoie courrier ce jour.','',0,9),(15114,'1',4534,0,4,1,'2009-06-12 16:30:00',0,'elle est ok pour le démarrage de la prestation ','-2',14734,20),(15115,'1',4596,0,9,0,'2009-06-12 11:21:00',0,'','',0,2),(15116,'1',4470,0,4,0,'2009-06-12 11:28:00',0,'Msg laissé sur port cliente pour informer que mme Boucherrab aurait du retard ce jour (15h30)','',0,2),(15117,'1',3782,0,5,1,'2009-06-12 11:36:00',0,'Cliente n\'a pas gardé la facture du pèse-pers et pas de courrier envoyé (LRAR) ds les 72h malgré msg laissé le jour où l\'objet a été cassé','0',10876,2),(15118,'1',2773,451,4,0,'2009-06-12 11:40:00',0,'12.06.09: Mess Rpdr clt suite CP de Mme AGRHABA du 15.06 au 21.06.09 + je me suis excusée (à nouveau) de l\'avoir importuné lors de l\'enterrement de son papa.<br />\r\n12.06.09: M. MEMOUNE ok pour remplacement mais souhaiterait Mme LAVILLE dont il fut satsisfait. Mme LAVILLE opk pour 1 intervention (a ses enfants cette semaine là) le 15.06 de 12h à 14h ou 15h. Mess Rpdr clt, si cela ne lui convient pas proposer Mme BONNETON','',0,9),(15147,'1',3623,0,4,0,'2009-06-12 15:10:00',0,'congés hawari + congés d\'été','',0,20),(15148,'1',3623,0,4,4,'2009-06-12 15:10:00',0,'','-2',15147,20),(15120,'1',4182,0,4,0,'2009-06-12 11:42:00',0,'prob concernant le jour<br />\r\n','',0,20),(15121,'1',4182,0,4,1,'2009-06-12 11:43:00',0,'réglé','-2',15120,20),(15124,'1',3816,0,4,0,'2009-06-12 12:20:00',0,'congés hawari ','',0,20),(15125,'1',3816,0,4,1,'2009-06-12 12:23:00',0,'ne souhaite pas de remplacement<br />\r\n','-2',15124,20),(15477,'1',4247,1084,4,0,'2009-06-22 15:03:00',0,'PREVENIR BURGAUD QUE 3H D INTERVENTION LE MARDI DE SA REPRISE','',0,14),(15131,'1',4446,0,1,1,'2009-06-12 12:53:00',0,'RAS cliente satisfaite (juste 2 objets qui n\'ont pas été déplacés lors de la presta du 11/06 pour passer l\'aspi, mais le client lui dira gentillement à la prochaine presta)','1',15099,2),(15132,'1',3755,0,7,4,'2009-06-16 16:22:00',0,'','-2',14642,20),(15133,'0',2234,359,4,0,'2009-06-12 14:19:00',0,'mess laisser clt pour absence fdm lundi 15/06','',0,10),(15134,'1',4622,1160,1,0,'2009-06-12 14:22:00',0,'cliente satisfaite de la presta : sam impeccable mais pensait qu\'elle aurait eu le temps de passer l\'aspi en plus','',0,9),(15136,'1',4182,0,5,0,'2009-06-12 14:23:00',0,'clés dans la serrure ','',0,20),(15137,'1',4182,0,5,1,'2009-06-12 14:23:00',0,'gimenez a laissé les cles ds la serrure, ok cliente avertit.<br />\r\nSi jamais n\'arrive pas à ouvrir la porte, elle nous fera parvenir les frais de serrurier.<br />\r\nok pris en compte<br />\r\n','-2',15136,20),(15138,'1',0,994,4,0,'2009-06-12 14:24:00',0,'clés bourguinat ','',0,20),(15139,'1',0,994,4,4,'2009-06-12 14:24:00',0,'Mme bourguinat est avertit qu\'elle a laissé les clés a l\'intérieur de l\'appartement <br />\r\n','-2',15138,20),(15140,'1',4182,0,5,1,'2009-06-15 14:26:00',0,'ok pour les 4H de prestations offertes<br />\r\nSouhaite le remboursement de ses frais de serrurier (car déjà commandé beaucoup de cesu)<br />\r\n','-2',15136,20),(15142,'1',4424,0,5,0,'2009-06-16 14:44:00',0,'le client a rappelé pour dire que le plateau cassé par mme tironi n\'a aucune valeur','',0,9),(15285,'0',4636,0,3,4,'2009-06-16 16:13:00',0,'pas de rép','-2',15284,20),(15286,'0',4636,0,3,4,'2009-06-17 17:49:00',0,'pas de rép (12 sonneries)','-2',15284,20),(15145,'1',3310,0,4,0,'2009-06-12 15:08:00',0,'congés hawari','',0,20),(15146,'1',3310,0,4,1,'2009-06-12 15:09:00',0,'pas de remplacement<br />\r\n','-2',15145,20),(15149,'1',3623,0,4,1,'2009-06-15 15:11:00',0,'souhaite un remplacement si le jeudi ou vendredi. On la tient informé<br />\r\n','-2',15147,20),(15150,'1',2431,0,4,0,'2009-06-12 15:13:00',0,'congés hawari + congés été','',0,20),(15151,'1',2431,0,4,4,'2009-06-12 15:13:00',0,'','-2',15150,20),(15152,'1',2431,0,4,4,'2009-06-16 15:14:00',0,'remplacement ? <br />\r\n','-2',15150,20),(15153,'1',2358,0,4,0,'2009-06-12 15:14:00',0,'congés hawari','',0,20),(15154,'1',2358,0,4,1,'2009-06-12 15:15:00',0,'OUI elle souhaite un remplacement <br />\r\n','-2',15153,20),(15155,'1',2358,0,4,4,'2009-06-16 15:02:00',0,'Ok pour david le mardi <br />\r\nok pour elle ?<br />\r\n','-2',15153,20),(15156,'1',0,812,4,0,'2009-06-12 15:20:00',0,'clés ','',0,20),(15157,'1',0,812,4,4,'2009-06-12 15:21:00',0,'clés de mme baudriller, revol, gauthier et biasiatto dans bal ménage & cie car si remplacement pas ds l\'embarras au moins','-2',15156,20),(15158,'1',0,812,4,1,'2009-06-12 16:28:00',0,'ok elle passe nous remettre les clés ds bal ménage & cie<br />\r\n','-2',15156,20),(15159,'0',2417,0,4,4,'2009-06-16 16:17:00',0,'bon cela suffit si elle nous règle pas on stoppe tout et direction le tribunal pour non règlement des factures<br />\r\n','-2',13015,20),(15160,'1',2929,0,7,1,'2009-06-15 16:07:00',0,'arrêt des prestations au 2 juillet <br />\r\n','-2',15019,20),(15161,'1',4606,0,4,4,'2009-06-16 16:08:00',1,'','-2',14968,20),(15162,'1',4481,0,3,4,'2009-06-23 16:10:00',0,'','-2',13217,20),(15163,'1',4589,0,4,0,'2009-06-12 16:11:00',0,'satisfaction? ','',0,20),(15164,'1',4589,0,4,1,'2009-06-18 16:11:00',0,'est en réunion, recontacter entre 12H et 14H <br />\r\n','-2',15163,20),(15165,'0',4340,0,3,4,'2009-07-22 16:13:00',0,'','-2',12034,20),(15166,'1',4069,359,4,0,'2009-06-12 16:36:00',0,'mess laisser pour absence fdm proposition de remplacement doit rappeler','',0,10),(15167,'1',3201,0,5,4,'2009-06-12 17:02:00',0,'Msg laissé sur port cliente pour proposer mardi matin ou mercredi AM pour la semaine prochaine car tjs pas de retour du client de mme Boucherrab du merc matin','-2',15032,2),(15215,'1',4564,1062,4,0,'2009-06-15 14:45:00',0,'Appel pour Abs interv (le 15/06/09)','',0,10),(15169,'1',4408,0,4,0,'2009-06-12 17:03:00',0,'modifs au lundi de 9H à 11H','',0,20),(15170,'1',4408,0,4,4,'2009-06-12 17:03:00',0,'','-2',15169,20),(15171,'1',4506,0,4,0,'2009-06-12 17:03:00',0,'décaler heure prestation de lundi','',0,20),(15172,'1',4506,0,4,4,'2009-06-12 17:04:00',0,'','-2',15171,20),(15173,'1',4598,0,3,1,'2009-06-17 16:50:00',0,'ok tout est bon?<br />\r\noui tout s\'est bien passé','-2',14844,20),(15176,'1',3004,0,4,1,'2009-07-02 15:50:00',0,'la ligne a coupé.<br />\r\nSouhaiterais la prestation au 28 ou 29 juillet <br />\r\n','-2',15175,20),(15177,'1',4315,1116,7,0,'2009-06-12 10:51:00',0,'Appel reçu de mme Marion pour dire que mme Fortes n\'était tjs pas arrivée chez elle','',0,2),(15178,'1',0,1116,7,1,'2009-06-12 10:55:00',0,'Impossible à joindre sur port et fixe','-2',15177,2),(15179,'1',4315,1116,1,0,'2009-06-12 17:23:00',0,'Msg laissé sur port cliente pour savoir si mme Fortes s\'était présentée car aucune trace de pointage et tjs impossible à joindre depuis ce matin','',0,2),(15180,'0',2432,1143,4,0,'2009-06-15 09:51:00',0,'URGENT proposer une nouvelle interv le plus rapidement possible. Rappeler serena le 16/06/09. ','',0,10),(15181,'1',4069,1099,4,0,'2009-06-15 10:03:00',0,'clt ok pour remplacement Mme gervais 17/06 de 14h 16h','',0,10),(15182,'1',3508,0,1,0,'2009-06-15 10:08:52',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(15183,'1',3508,763,1,1,'2009-06-16 13:00:00',0,'','-2',15182,20),(15185,'1',4157,1062,4,0,'2009-06-15 10:22:00',0,'client prévenu pour absence femme de ménage','',0,10),(15186,'1',4358,1099,4,0,'2009-06-15 10:23:00',0,'linque oki pour modification dhoraire permanente de 9h 12h vendredi ','',0,10),(15187,'1',0,1030,4,0,'2009-06-15 10:43:00',0,'décalage de la prestation chez gruniaux<br />\r\n<br />\r\n','',0,20),(15188,'1',0,1030,4,4,'2009-06-15 10:43:00',0,'','-2',15187,20),(15189,'1',0,1030,4,1,'2009-06-16 10:43:00',0,'non indispo<br />\r\n','-2',15187,20),(15190,'0',0,1168,7,1,'2009-06-15 11:50:42',0,'Vérification des références','-2',0,23),(15191,'0',0,1168,7,1,'2009-06-15 15:00:00',1,'','-2',15190,23),(15192,'1',2259,273,6,0,'2009-06-15 11:50:00',0,'congé été clt dern presta le 4/08 reprise 01/09','',0,10),(15193,'0',0,1169,7,1,'2009-06-15 12:04:55',0,'Vérification des références','-2',0,23),(15194,'0',0,1169,7,1,'2009-06-15 15:00:00',1,'','-2',15193,23),(15195,'0',3771,848,6,0,'2009-06-15 12:50:00',0,'veut remplacement pendant les congés de MOREAU<br />\r\n','',0,10),(15196,'1',4430,915,7,6,'2009-06-06 11:09:00',0,'Pas de prob. Clt très satisfaite. CLT Ve RPLCM pour vancance interv.','1',13516,10),(15197,'1',0,843,7,0,'2009-06-04 13:00:00',0,'','',0,10),(15198,'1',0,843,7,6,'2009-06-04 13:00:00',0,'Suite au remplacement d\'une interv chez Mme Lemoal, pas de prob sur le travail exécuter. clt satisfaite aussi.','-2',15197,10),(15199,'1',841,1157,7,0,'2009-06-09 16:00:00',0,'','',0,10),(15200,'1',841,1157,7,6,'2009-06-09 16:00:00',0,'Suite à mon CTRL Pas de prob.Ménage TB; RAS.','-2',15199,10),(15201,'0',2912,682,4,0,'2009-06-15 13:37:00',0,'penser a annuler si pas de nouvelles','',0,14),(15204,'1',4580,1099,7,0,'2009-06-15 13:50:00',0,'','',0,10),(15205,'1',4580,1099,7,1,'2009-06-15 13:52:00',0,'Pour faire point sur 1ère presta. Pas de prob. A voir en Ctrl.','1',15204,10),(15206,'1',4582,842,7,0,'2009-06-15 14:01:00',0,'','',0,10),(15207,'0',575,67,4,0,'2009-06-15 14:01:00',0,'Olivier a dit on facture 3h sur presta du 12/06 car pas prévenue avant','',0,14),(15208,'1',4582,842,7,4,'2009-06-15 14:01:00',0,'Pour faire le point sur les presta.','-2',15206,10),(15209,'0',3238,1084,4,0,'2009-06-15 14:09:00',0,'attendre confirmation pour prestation du 23/06/09','',0,14),(15478,'1',1889,453,4,0,'2009-06-22 15:12:00',0,'problème pointage<br />\r\n<br />\r\na pointé a 11h et est partie à 13h','',0,10),(15212,'1',4182,0,5,1,'2009-06-16 15:54:00',0,'ok arrangé précise que l\'intervenante est en congés semaine prochaine<br />\r\nveut un remplacement ?<br />\r\n','-2',15136,20),(15213,'1',0,1116,7,0,'2009-06-15 14:31:00',0,'Intervenante a répondu aux appels le 12/06 à 20h. N\'a pas pu aller chez mme Marion car pb de transports et son portable ne fonctionnait plus pour nous prévenir. Rattrapage du travail non effectué le 15/6','',0,2),(15214,'1',3201,0,5,4,'2009-06-15 14:35:00',0,'Pas possible de décaler client serena, donc proposition mardi matin ou merc AM','-2',15032,2),(15216,'1',4496,569,4,0,'2009-06-15 14:43:00',0,'mess laisser pour nelle inter MARISAN des 18/06 de 14h16h<br />\r\n','',0,10),(15217,'1',1350,597,4,0,'2009-06-15 15:00:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJ\'ai effectué 2H30 ce matin de 10H15 à 13H50<br />\r\n <br />\r\nJe retourne cet après midi pour du repassage car il y a eu du retard<br />\r\n <br />\r\nJe tâcherai de pointer sinon je vous en fais part par mail.<br />\r\n <br />\r\nBonne journée<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(15218,'1',3225,865,4,0,'2009-06-15 15:39:00',0,'en retard le 11/06 pb de tram','',0,14),(15219,'1',4115,854,4,0,'2009-06-15 15:49:00',0,'RAPPELER LA CLIENTE POUR LUI DEMANDER SI NDOUO PEUT INTERVENIR LE MATIN PLUTOT QUE L AM; APPELER NDOUO;<br />\r\n16.06.09: Mess Rpdr clte afin savoir si ok pour permutter presta le matin au lieu de l\'apm. <br />\r\n16.06.09: Mme MAGNANI ne souahite pas permutter ses horaires. Mess Rpdr Ndouo pour lui en faire part (+ info goubier ok).','',0,9),(15246,'0',2946,644,4,0,'2009-06-16 11:30:00',0,'16.06.09: Suite arrangement Mme M\'HAMEDI avec clt intervention tous les jeudi matin. Mess Rpdr clte pour informer que ns avons pris connaissance de ce changement. <br />\r\n26.08: j\'ai annulé la presta du 3.09 pour avoir 1 planning propre pour Mme M\'HAMEDI','',0,9),(15221,'1',4067,1066,4,0,'2009-06-15 16:13:00',0,'CLT OK POUR remplacement 17/06 de 15h 18h pavlovic','',0,10),(15222,'1',2184,1008,4,0,'2009-06-15 16:20:00',0,'mess laisser clt pour absence fdm du 16/06 ','',0,10),(15223,'1',2012,0,4,0,'2009-06-15 16:38:00',0,'decalage prestation au mercredi aprèm<br />\r\n','',0,20),(15224,'1',2012,0,4,4,'2009-06-15 16:39:00',0,'','-2',15223,20),(15225,'1',2012,0,4,4,'2009-06-16 16:40:00',0,'','-2',15223,20),(15284,'0',4636,0,3,0,'2009-06-16 16:13:00',0,'','',0,20),(15226,'1',4540,0,1,4,'2009-06-15 18:11:00',0,'Msg laissé sur port cliente pour faire le point sur les 2 presta passées','-2',14792,2),(15233,'1',4398,0,4,4,'2009-06-15 21:50:00',0,'Client OK pour jeudi 18, à 13h15 la femme de ménage doit être arrivée.','-2',15231,19),(15234,'1',3498,0,4,0,'2009-06-16 10:40:00',0,'','',0,19),(15315,'1',2284,237,4,0,'2009-06-17 14:38:00',0,'CLIENT ABS DU 27/07 AU 31/08','',0,14),(15327,'0',4200,1056,7,0,'2009-06-18 13:00:00',0,'','-2',0,21),(15230,'1',4294,0,4,0,'2009-06-16 10:06:00',0,'Appel pour signaler démission bertoux new personne pour le 25/06','',0,10),(15231,'1',4398,0,4,0,'2009-06-16 10:25:00',0,'','',0,19),(15232,'1',4398,0,4,1,'2009-06-15 10:26:00',0,'Mme DA SILVA est convoquée au tribunal. Elle ne pourra pas assurer la prestation aux même horaires qu\'habituellement. Proposition de décaler la prestation de jeudi 18 à l\'après-midi 13h au lieu du matin 8h. ATTENTE D UN RETOUR DU CLIENT','-2',15231,19),(15235,'1',3498,0,4,4,'2009-06-16 10:40:00',0,'Possibilité de rattraper la prestation du lundi 15 juin, qui n\'a pas eu lieue (maladie de Mme Ngiese), le jeudi 18 juin.<br />\r\nATTENTE D UN RETOUR DE LA PART DU CLIENT.','-2',15234,19),(15236,'1',4603,0,3,1,'2009-06-15 11:01:00',0,'Le RDV prévu ce jour est annulé pour le moment. Le client souhaite réfléchir davantage avant que l\'on se rencontre.','-2',14923,2),(15237,'0',4632,1160,4,0,'2009-06-16 11:03:00',0,'Clt interessé par 2h/sem<br />\r\nRdz-vs commerciael le 16.06. à 14h15.<br />\r\n1.07.09: Point qualité suite 1ère persta: Clte très satisfaite du travail de Mlle BONNETON efficace, c\'est mis de suite au travail.','',0,9),(15283,'1',2929,0,7,1,'2009-06-26 15:10:00',0,'ok elle nous a fait partir le règlement<br />\r\nréception dès début de semaine prochaine<br />\r\nattente <br />\r\nsouhaite une prestation pour l\'état des lieux le 7 juillet <br />\r\n','-2',15019,20),(15239,'1',4603,0,3,1,'2009-06-16 11:02:00',0,'Proposition de lui envoyer le mail explicatif des modalités de fonctionnement de ménage et compagnie pour l\'aider dans sa réflexion. Mais il était en réunion. Pas très content que je le dérange en réunion.','-2',14923,2),(15247,'1',2790,644,4,0,'2009-06-16 11:34:00',0,'16.06.09: Mme M\'HAMEDI s\'est arrangée directement avec clt pour demande de permutation presta.<br />\r\nJ\'ai eut la clte a ce sujet qui est ok','',0,9),(15248,'1',4635,0,9,0,'2009-06-16 11:36:00',0,'2H NE VEUT QUE LE VENDREDI','',0,2),(15249,'1',2387,644,4,0,'2009-06-16 11:37:00',0,'16.06.09: MMe M\'HAMEDI ns informe qu\'elle a vu directement avec ses clts permutation de jour=> interviendra le vendredi matin au lieu du jeudi matin','',0,9),(15317,'1',0,371,4,4,'2009-06-17 14:47:00',0,'','-2',15316,20),(15256,'0',2037,1150,4,0,'2009-06-16 13:03:00',0,'message laissé le 16.06 ; convenir avec elle d\'un rdv pour la mise n place chez milhavet lundi 22.06 puis confirmer par mail à milhavet','',0,9),(15253,'1',584,0,3,0,'2009-06-16 12:05:00',0,'','',0,2),(15254,'1',2324,0,4,0,'2009-06-16 12:12:00',0,'Cliente demande à déplacer la presta du 03/07 au 02/07','',0,2),(15255,'1',2324,0,4,5,'2009-06-19 15:00:00',1,'','-2',15254,2),(15475,'0',0,1137,4,0,'2009-06-22 14:17:00',0,'Bonjour Monsieur,<br />\r\n<br />\r\ncomme spécifié sur le contrat que je vous ai remis, nos dates de vacances sont les suivantes : 13 juillet / 16 août inclus.<br />\r\n<br />\r\nMerci,<br />\r\nRenaud Paumero<br />\r\n','',0,14),(15258,'1',1053,217,4,0,'2009-06-16 13:22:00',0,'client absent du 20/07 au 23/08/09','',0,14),(15259,'1',959,165,4,0,'2009-06-16 13:26:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai omis de vous prévenir que je n’ai pas pu appeler le serveur hier matin à mon arrivée chez Mme Touron (15/06), le téléphone était déchargé. <br />\r\nBonne Journée<br />\r\nValérie Chapelle <br />\r\n','',0,14),(15260,'1',1350,597,4,0,'2009-06-16 13:28:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJe suis donc allée pour le repassage hier de 15h20 à 17h50.<br />\r\n <br />\r\nAujourd\'hui, je suis allée chez Mme METAYE en retard mais j\'ai bien pointé et bien fait 3h.<br />\r\n <br />\r\nBonne journée,<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(15261,'0',0,1167,4,0,'2009-06-16 13:41:00',0,'prévoir renouvellement','',0,14),(15749,'1',2718,678,4,0,'2009-06-30 17:03:00',0,'client accpt remplacement par Mme lopes à partir de 15h30<br />\r\npas présente sur les lieux<br />\r\nrécupérer les clés<br />\r\n','',0,10),(15263,'1',2741,0,1,0,'2009-06-16 13:48:00',0,'Déménagement donc dernière presta le 09/07 (nettoyage à vide) pour 3/4h. La cliente ns recontacte par la suite pr la reprise des presta ds le nouvel appt en sept','',0,2),(15264,'0',4608,0,3,4,'2009-06-18 12:09:00',0,'','-2',15005,20),(15265,'1',2741,0,1,1,'2009-07-01 13:54:00',1,'Eléments pr presta ponctuelle du 09/07 prévoir 2 pers après 13h','-2',15263,2),(15266,'1',2431,0,4,1,'2009-06-16 14:39:00',0,'elle est ok pour remplacement <br />\r\n','-2',15150,20),(15267,'1',4399,0,4,0,'2009-06-16 14:58:00',0,'remplacement<br />\r\n','',0,20),(15268,'1',4399,0,4,1,'2009-06-16 14:58:00',0,'ok pour jeudi au lieu du vendredi ? <br />\r\nQuel est sa bonne clé ?<br />\r\n','-2',15267,20),(15269,'1',4399,0,4,1,'2009-06-17 14:58:00',0,'elle est ok, ok pour clés également ','-2',15267,20),(15270,'1',2358,0,4,1,'2009-06-17 14:35:00',0,'elle est ok pour david le mardi matin <br />\r\n','-2',15153,20),(15271,'1',3753,0,4,0,'2009-06-16 15:36:00',0,'gimenez vacances','',0,20),(15272,'1',3753,0,4,4,'2009-06-16 15:36:00',0,'','-2',15271,20),(15273,'1',3753,0,4,1,'2009-06-17 15:37:00',0,'ne veulent pas de remplacement, suspendent les 2 mois d\'été<br />\r\n','-2',15271,20),(15274,'1',3025,0,4,0,'2009-06-16 15:43:00',0,'annule presta congés gimenez + 1er au 15 aout<br />\r\n','',0,20),(15275,'1',3025,0,4,4,'2009-06-16 15:48:00',0,'','-2',15274,20),(15276,'1',3735,0,4,0,'2009-06-16 15:49:00',0,'congés gimenez <br />\r\n','',0,20),(15277,'1',3735,0,4,4,'2009-06-16 15:49:00',0,'','-2',15276,20),(15278,'1',4182,0,5,1,'2009-06-19 15:54:00',0,'non pas de remplacement <br />\r\nok congés poru cet été<br />\r\n','-2',15136,20),(15279,'1',3623,0,4,4,'2009-06-18 12:23:00',0,'personne pour cette semaine. normalement ok semaine prochaine ','-2',15147,20),(15280,'1',4313,0,4,0,'2009-06-16 15:59:00',0,'congés gimenez<br />\r\n','',0,20),(15281,'1',4313,0,4,4,'2009-06-16 15:59:00',0,'','-2',15280,20),(15282,'1',4313,0,4,1,'2009-06-18 10:20:00',0,'souhaite un remplacement ','-2',15280,20),(15287,'0',2417,0,4,4,'2009-06-18 12:29:00',0,'point ? congés ete? continue ? <br />\r\n','-2',13015,20),(15288,'1',3755,0,7,1,'2009-06-24 17:39:00',0,'la facture est partie attente retour <br />\r\n','-2',14642,20),(15289,'1',4606,0,4,4,'2009-06-19 16:26:00',0,'','-2',14968,20),(15290,'1',3033,0,3,4,'2009-07-03 16:27:00',0,'','-2',576,20),(15292,'1',3735,0,4,1,'2009-06-17 16:35:00',0,'oui souhaite un remplacement <br />\r\n','-2',15276,20),(15298,'0',2717,0,6,0,'2009-06-16 19:17:00',0,'BASE 15/06/2010 :<br />\r\n27/07 : ANNUL. CLT. = CR RESTANT = 5s<br />\r\n1er au 15 août 2010 = CP<br />\r\n28/12/2010 : ANNUL CLT = CR =4s (-3h)<br />\r\n8/03/2011 : CP (ROBERT). Pas de R = -3h. CR = 3s','',0,12),(39141,'0',3948,1552,4,0,'2011-03-07 13:36:00',0,'Bonjour bonnie<br />\r\nJe vous remercie,j\'ai passe un agreable week end,concernant mme hulbert je souhaite etre mise en absence.<br />\r\nCordialement,<br />\r\nBonne journee<br />\r\nCecile <br />\r\n','',0,14),(15301,'1',3292,0,4,0,'2009-06-17 10:34:00',0,'annulation de la prestation du 19/06<br />\r\nfemme de ménage prévenue','',0,10),(15302,'0',3292,0,4,0,'2009-06-17 10:35:00',0,'congés : annulation presta du 17/07 au 31/07 inclus<br />\r\n<br />\r\nne veut pas de remplaçante pendant les vacances de Mme. Brahmi','',0,10),(15303,'1',2718,678,4,0,'2009-06-17 10:40:00',0,'annulation presta 19/06 <br />\r\nfdm prévenue','',0,10),(15305,'1',1610,567,6,0,'2009-06-17 11:26:00',0,'congés ete clt :annulation du 24/06 au 01/07','',0,10),(15306,'1',3326,0,4,0,'2009-06-17 11:35:00',0,'MME RUBIO SOUHAITE D2CALER LA PRESTA DU 07.07 AU LUNDI 06.07 APRES MIDI A CAUSE DU TOUR DE FRANCE CAR ROUTE BLOQUEES SINON POSE 1 CP<br />\r\n17.06 : J\'ai eut la clte concernant la demande de Mme RUBIO. Elle réfléchie et ns rappelera. Clte satisfaite des presta<br />\r\n2.11: Clt tjrs content mais si besoin appel directement l\'aide-ménagère sans passer par M&C!!! Envoie carnet de liaison ce jour.','',0,9),(15700,'1',3887,165,4,0,'2009-06-29 16:25:00',0,'client souhaite passer au lundi','',0,14),(15808,'1',4631,0,5,0,'2009-07-01 17:04:00',0,'','',0,19),(15308,'0',3806,1146,4,0,'2009-06-17 11:39:00',0,'prevenir mme percebois de l absence de mme ayi le 26.06 et proposer une autre date avec la même intervenante<br />\r\n19.06.09: Mess Rpdr clte pour informer absence de Me AYI, savoir si elle veut 1 remplaçante<br />\r\n22.06.09: La clte annula la presta pas e remplacement','',0,9),(15312,'1',4430,915,6,0,'2009-06-17 12:01:00',0,' congés été clt : dernière 24/06 reprise 08/07','',0,10),(15313,'1',4527,0,1,4,'2009-06-17 12:03:00',0,'Msg laissé sur port cliente pour faire le point sur les presta et connaître dates de congés','-2',14790,2),(15322,'0',1592,1055,4,0,'2009-06-17 15:46:00',0,'17.06.09: Clte annula presta du 16.07 + 30.07 + tous le mois d\'Août. par contre si Mme MAREF dispo l\'apm, le clte = ok pour avoir des presta<br />\r\n2.07.09: La clte a appelé car Mme MAREF ne respect pas les horaires (pourtant pointage correct)et ne remet pas les choses à leur place et ne respecte pas toujours les consignes . Elle arrive plus tôt que prévu.<br />\r\n15.07 : Appel clte pour lui proposer 1 presta ce vendredi 17.07 + 13.08. Clte pas possible pour vendredi, interessée pour 13.08. La rappeler pour avoir confirmation.','',0,9),(15324,'1',161,933,1,0,'2009-06-15 15:54:00',0,'Cliente pas très satisfaite de la qualité des presta. A apprécié le remplacement effectué par mme Kaczmarska','',0,2),(15326,'1',1776,237,4,0,'2009-06-17 16:19:00',0,'Comme son mari est en inactivé à partir de juillet, ils diminuent le temps de prestation à 2h30. Si ils ont besoin ils raugmenteront peut être en septembre. à revoir.<br />\r\n<br />\r\nClient absent du 1 au 30 aout<br />\r\n','',0,14),(15329,'0',0,701,4,0,'2009-06-17 16:36:00',0,'17.06.09: Décés de son papa, sera absente du 17 au 19.06. A droit à 1 jour de CP pour événement familiale','',0,9),(15330,'0',1381,199,4,0,'2009-06-17 16:54:00',0,'17.06.09: Mlle KOUNLOTHAM est allée chez le clt. Sa compagne lui a dit que la presta avait été annulée. Or non seulement le 1er juillet. Mess Rpdr clt.<br />\r\nClt surpris => pblm de com avec sa compagne. Dc ok pour payer','',0,9),(15383,'0',4585,854,4,0,'2009-06-19 09:37:00',0,'19.06.09 Le clt a appelé tjrs mise en place lundi 22.06 par contre souhaiterait décaler la presta du 29.06 au mercredi, jeudi ou vendredi. <br />\r\nJ\'ai laissé 1 mess à Mme NDOUO j\'atd sa rpse à savoir si ok pour intervenir le mercredi 1.07.09','',0,9),(15331,'1',3735,0,4,1,'2009-06-25 15:30:00',0,'non personne Ok pas de souci pour elle.<br />\r\nElle maintient la prestation du 03 juillet mais annule toutes les autres.<br />\r\nElle programmera une prestation du type état des lieux vers mis ou fin juillet (nous tiendra informé)<br />\r\n','-2',15276,20),(15333,'1',2341,594,4,0,'2009-06-18 08:52:00',0,'18.06.09: Mail de Mme JOUVE me confirmant remise des clès à la clte le 17.06.09 suite à sa demande.Car clte arrête presta du 20.06 au 31.08','',0,9),(15334,'1',0,1171,7,1,'2009-06-18 09:42:14',0,'Vérification des références','-2',0,10),(15335,'1',0,1171,7,1,'2009-06-18 15:00:00',1,'','-2',15334,10),(15336,'0',1902,0,6,0,'2009-06-18 09:47:00',0,'Annulation client : 10+17/07/09 : 2 semaines soit 8h. CREDIT ANNULATION CLIENT RESTANT : 4 semaines soit 16h.<br />\r\nAnnulation client : 18/12/09 Grippe A : 1s. CREDIT ANNULATION CLIENT = 3','',0,12),(15337,'0',4191,1065,6,0,'2009-06-18 10:03:00',0,'congé été clt dern presta 22/06 reprise 17/09','',0,10),(15338,'0',4642,0,3,0,'2009-06-18 10:04:00',0,'LA CLIENTE EST INTERESSEE PAR DES PRESTA PONCTUELLES OU TOUS LES 15 JOURS / NOUS RAPPELERA SI INTERESSEE','',0,9),(15339,'0',3529,915,6,0,'2009-06-18 10:20:00',0,'congé été clt annul 07/08 14/08 21/08','',0,10),(15340,'1',1775,567,6,0,'2009-06-18 10:24:00',0,'congé été clt dern presta 29/06 reprise 7/09<br />\r\n','',0,10),(15341,'1',4313,0,4,4,'2009-06-18 12:28:00',0,'non pour gimenez ok pour david lundi am','-2',15280,20),(15342,'0',3647,842,6,0,'2009-06-18 10:41:00',0,'congé été clt dern 15/07 reprend contact pour reprise rentrée','',0,10),(15343,'1',1084,567,6,0,'2009-06-18 10:43:00',0,'congé été clt dern presta 17/07 reprise 28/08','',0,10),(15344,'1',584,0,3,3,'2009-06-22 19:30:00',1,'','-2',15253,2),(15347,'1',4242,1080,4,0,'2009-06-18 11:04:00',0,'18.06.09: Appel ce jour de Mme PHILIP me demandant si elle pouvait intervenir chez Mme GELY-BOUSQUET le jeudi matin au lieu de l\'apm pdt les vacances d\'été (suite demande de Mme CLAMOU car jour de repos). Dès confirmation clte rappeler Mme CLAMOU + PHILIP<br />\r\n18.06/ cLTE OK pour intervention le jeudi 9h/11h à compter du 2.07 pdt été','',0,9),(15348,'1',4313,0,4,4,'2009-06-22 11:07:00',0,'Mme DAVID encore en arrêt pour et après midi ne pourra pas effectuer la prestation.<br />\r\nOk cliente prévenue<br />\r\n','-2',15280,20),(15350,'1',2031,569,4,0,'2009-06-18 11:14:00',0,'congé été clt dern presta 7/07 reprise 04/08<br />\r\n','',0,10),(15351,'0',3859,1080,4,0,'2009-06-18 11:22:00',0,'18.06: J\'ai laissé 1 mess rpdr à Mme CLAMOU suite demande qu\'elle a émis auprès de Mme PHILIP (intervention l\'apm au lieu du latin). J\'ai confirmé ok à compter du 2.07 pdt vacances d\'été','',0,9),(15352,'1',1356,0,4,4,'2009-06-18 11:28:00',0,'OK pour décaler les presta le merc 9h-13h avec mme Colaco à partir du 01/07 + demande dates de congés + changement intervenante à la rentrée','-2',14927,2),(15353,'1',1121,864,6,0,'2009-06-18 11:37:00',0,'congé été clt dern presta 10/07 reprise 24/07','',0,10),(15354,'1',4098,1008,6,0,'2009-06-18 11:49:00',0,'congé été clt dern presta 08/07 reprise 29/07<br />\r\n','',0,10),(15443,'0',3760,1171,4,0,'2009-06-22 10:14:00',0,'congés client<br />\r\ndern: 10/07 et reprise le 31/07','',0,10),(15364,'0',4621,0,1,0,'2009-06-18 13:14:00',0,'CLIENTE TRES SATISFAITE DE MME BONNETON / NOUS RECONTACTERA FIN JUILLET POUR PRENDRE DES PRESTA 3 SEMAINES EN AOUT (LUI FAIRE UN TARIF REGULIER)<br />\r\n22.07.09: Clte ravie par l\'accueil de M&C. Demande presta le 11/08 + 20.08. Mlle BONNETON de préférence. <br />\r\nDispo le 11.08 de 8h30à12h + 20.08 de 8h à10h00.<br />\r\n Clte ok informer Mlle BONNETON;<br />\r\n5.08: VA m\'a dit que la clte avait appelé hier pour avoir 1h en + le 20.08. Planning Mlle bonneton = pas possible. Dc j\'ai proposé le lundi 17.08 apm. Pour la clte = pas possible dc maintien presta du 20.08 pdt 2h. Ne souahite pas 1 autre personne. ','',0,9),(15355,'1',873,678,6,0,'2009-06-18 12:11:00',0,'congé été clt dern presta 06/07 reprise 20/07 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 27/07 reprise 24/08','',0,10),(15356,'1',696,112,6,0,'2009-06-18 12:21:00',0,'congé été clt dern presta 01/08 reprise 31/08','',0,10),(15357,'0',3738,853,6,0,'2009-06-18 12:23:00',0,'congé été clt dern presta 31/07 reprise 04/09 ','',0,10),(15358,'1',1264,273,6,0,'2009-06-18 12:36:00',0,'congé été client dern presta 17/07 reprise 12/08','',0,10),(15359,'1',1170,567,6,0,'2009-06-18 12:42:00',0,'congé été clt dern presta 27/07 reprise 17/08','',0,10),(15360,'1',4529,1166,6,0,'2009-06-18 12:46:00',0,'congé été clt dern presta 2/07 reprise 30/07 <br />\r\n<br />\r\nDEUXIEME PERIODE dern presta 6/08 reprise 20/08','',0,10),(15362,'1',3570,1166,6,0,'2009-06-18 13:02:00',0,'congé été clt dern presta 6/07 reprise 29/07','',0,10),(15363,'1',2581,915,6,0,'2009-06-18 13:03:00',0,'congé été clt dern presta 13/08 reprise 10/09','',0,10),(15365,'0',4636,0,3,1,'2009-09-26 13:16:00',1,'','-2',15284,20),(15366,'1',2676,421,4,0,'2009-06-18 13:18:00',0,'1.75 heure de repassage vigneron 17.06.2009<br />\r\nsinon RAS<br />\r\nbonne fin de journée <br />\r\nvalerie <br />\r\n<br />\r\n','',0,14),(15367,'1',1969,472,4,0,'2009-06-18 14:00:00',0,'problème pointage Mme. Brisoux prestation 12h30<br />\r\n<br />\r\nClient prévenu','',0,10),(15368,'0',4191,1065,4,0,'2009-06-18 14:40:00',0,'prestation du 22/06 de 9h à 13h pour rattraper la prestation du 18/06 ','',0,10),(15369,'1',2478,591,6,0,'2009-06-18 14:43:00',0,'congé été dern presta 18/06 reprise 16/09 inclus ','',0,10),(15370,'1',4589,0,4,4,'2009-06-24 14:43:00',0,'','-2',15163,20),(15371,'1',4202,1055,4,0,'2009-06-18 15:21:00',0,'18.06.09: la clte a appelé afin de savoir si elle pouvait décaler sa presta du 25.06. Voir avec Mme MAREF SI POSSIBLE;<br />\r\nLundi + mardi + mercredi apm + vendredi<br />\r\n19.06.09 / Mme MAREF dispo le vendredi apm or la clte non uniquement le matin => 1 remplaçante.<br />\r\n19.06.09: Mess Rpdr Mme TIRONI pour faire presta éventuellement le mardi 23.06 apm.<br />\r\n19.06.09: Mme BONNETON ok mardi 23 apm.<br />\r\n22.06.09: Sms de confirmation VA ira déposer plan','',0,9),(15374,'0',3022,1091,5,0,'2009-06-18 15:48:00',0,'18.06 : Mme MADANI s\'est endormie;<br />\r\n18.06 La clte pas satisfaite. Presta moyenne => changement d\'intervenante. Mettre TIRONI ou BONNETON. TIRONI ne souahite pas travailler plus. Dc BONNETON<br />\r\n22.06.09: Mess Rpdr clte pour infromer changement d\'intervenante Mlle BONNETON à compter de ce jeudi. Va peut faire mise en place le 25.06 à 9h15 (idéale) pas avant 8h45.<br />\r\n30.06.09: Mess Rpdr clte pour point qualité<br />\r\n30.06: La clte est satisfaite de Mlle BONNETON. Il y aurait eut 1 pblm au niveau d\'1 volet. Voir avec Mlle BONNETON de quoi il s\'agit. VA était au courant','',0,9),(15375,'0',2311,591,4,0,'2009-06-18 15:54:00',0,'ne veut pas de remplacement pour le vendredi après midi.','',0,10),(15376,'0',0,1172,7,1,'2009-06-18 15:57:39',0,'Vérification des références','-2',0,21),(15377,'0',0,1172,7,1,'2009-06-18 15:00:00',1,'','-2',15376,21),(15378,'0',2604,453,4,0,'2009-06-18 16:33:00',0,'congés client:<br />\r\nmaintient de la prestation du 02/07<br />\r\npas de remplacement pendant le mois du juillet ( sf le 02/07)<br />\r\nannulation des prestations pour le mois d\'août<br />\r\nreprise le 03/09','',0,10),(15379,'1',2822,15,4,0,'2009-06-18 18:42:00',0,'Mme Ebo abs le 24/06 (rdv medical) donc souhaite faire la presta le 23/06 AM','',0,2),(15380,'1',2822,0,4,1,'2009-06-18 18:43:00',0,'Msg laissé sur port cliente pr changement jr','-2',15379,2),(15430,'1',2822,0,4,1,'2009-06-19 17:00:00',1,'','-2',15379,2),(15382,'0',0,1146,4,0,'2009-06-19 08:53:00',0,'26.06: Démission de Mlle AYI suite décès de sa maman','',0,9),(15384,'1',2241,489,4,0,'2009-06-19 09:58:00',0,'La cliente annule pour ses congés la semaine du 25 juin et celle du 19 aout. Ne veut pas de remplacement','',0,14),(15385,'1',4266,1082,4,0,'2009-06-19 10:01:00',0,'19.06.09: La clte confirme la presta du 9.07 au lieu du 06.07 (suite à sa demande) de 9h à 12h. Sms de confirmation envoyé à Mlle BRACKMAN','',0,9),(15670,'1',0,1183,7,1,'2009-06-29 11:14:03',0,'Vérification des références','-2',0,10),(15386,'1',2893,7,5,0,'2009-06-19 10:44:00',0,'Appel de mme Camara pour dire qu\'elle a cassé l\'étagère en verre ds la sdb où étaient posées les brosses à dents. Demande à mme Camara de laisser un mot ainsi que son n° de tel à la cliente si elle souhaite avoir plus de renseignements','',0,2),(15387,'1',2893,7,5,1,'2009-06-19 10:46:00',0,'Msg laissé sur port de la cliente pour informer de la casse + demande envoi LRAR ds les 72h + facture de l\'étagère cassée','-2',15386,2),(15858,'1',2741,0,1,1,'2009-07-03 11:00:00',1,'Confirmer presta 09/07','-2',15263,2),(15474,'1',2344,597,4,0,'2009-06-22 13:59:00',0,'Bonjour Bonnie<br />\r\n <br />\r\nJ\'ai fini le repassage de Mme PIET hier soit 2 Heures.<br />\r\n <br />\r\nJe lui porte ce midi et je dois en prendre d\'autre.<br />\r\n <br />\r\nIls déménagent bien sur St Sébastien ! mais je n\'ai pas l\'adresse.<br />\r\n <br />\r\n <br />\r\nBonne journée,<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(15389,'1',3775,0,1,0,'2009-06-19 11:39:00',0,'Reçu le 19/06/09 400€ en CESU','',0,2),(15583,'1',4606,0,4,4,'2009-06-26 15:47:00',0,'','-2',14968,20),(15391,'0',4608,0,3,4,'2009-06-24 14:40:00',0,'','-2',15005,20),(15392,'1',4460,0,4,0,'2009-06-19 12:11:00',0,'DEMANDE CHANGEMENT PRESTATION VENDREDI APREM A LA PLACE DU VENDREDI MATIN','',0,10),(15393,'1',0,1061,4,0,'2009-06-19 12:13:00',0,'annulation escande ','',0,20),(15394,'1',0,1061,4,4,'2009-06-19 12:13:00',0,'','-2',15393,20),(15395,'1',3623,0,4,4,'2009-06-23 12:24:00',0,'','-2',15147,20),(15396,'0',2417,0,4,4,'2009-06-24 15:33:00',0,'','-2',13015,20),(15397,'1',1951,864,4,0,'2009-06-19 12:30:00',0,'téléphone ne fonctionne pas .<br />\r\npointage à 12h30 fin à 14h25','',0,10),(15398,'1',4606,0,4,4,'2009-06-24 16:49:00',0,'','-2',14968,20),(15399,'1',3414,0,4,0,'2009-06-19 12:33:00',0,'changement d\'adresse à partir du 2 septembre','',0,10),(15489,'0',2100,0,4,0,'2009-06-22 16:12:00',0,'dernier intervention le 6/07 puis reprise le 7/09 annulation durant tout l\'ete','',0,14),(15400,'1',600,199,4,0,'2009-06-19 12:44:00',0,'17.06.09: La clte demande des presta en + aux mois de juillet & août.Idéal lundi + mercredi matin (9-11h), conserve le vendredi avec KOUNLOTHAM.<br />\r\nClte moyennement satisfaite de KOUNLOTHAM, il faut être derrière elle, pas \"assez nickel\".<br />\r\n22.06.09: Mess Rpdr clte afin de savoir à partir de quand elle souhaiterait commencer ses presta en + lundi + mercredi matin avec Mme VALDES Marie <br />\r\n2.07.09: Clte satisfaite des presta de Mme VALDES elle a bien suivi ses consignes.','',0,9),(15520,'1',4313,0,4,1,'2009-06-25 11:58:00',0,'non seulement presta au 1er juillet','-2',15280,20),(15539,'1',3623,0,4,4,'2009-06-24 17:15:00',0,'absence intervenante <br />\r\n','-2',15147,20),(15498,'0',0,1181,7,1,'2009-06-22 16:44:15',0,'Vérification des références','-2',0,27),(15402,'1',3381,842,4,0,'2009-06-19 13:56:00',0,'pointage effectué ','',0,10),(15403,'0',3738,853,4,0,'2009-06-19 14:04:00',0,'Suite au mail de ce jour (19/06) Ok pour presta de 3h au lieu de 2h. Appel au domicile, eu le fils pour lui confirmer les 3h.','',0,10),(15404,'1',841,1157,7,4,'2009-06-19 14:19:00',0,'Laisser Msg pour faire point sur les presta de Mme barry en vu d\'un contrôle.','-2',15199,10),(15405,'0',0,1173,7,1,'2009-06-19 15:27:34',0,'Vérification des références','-2',0,21),(15406,'0',0,1173,7,1,'2009-06-19 15:00:00',1,'','-2',15405,21),(15407,'0',0,1174,7,1,'2009-06-19 15:57:00',0,'Vérification des références','-2',0,10),(15408,'0',0,1174,7,1,'2009-06-19 15:00:00',1,'','-2',15407,10),(15409,'1',841,1157,7,1,'2009-06-19 16:49:00',0,'Rappel du clt pour faire point, Ménage ok (juste faire attention au coin) Repassage pas assez minutieux.','0',15199,10),(15410,'1',4529,1166,7,1,'2009-06-19 16:52:00',0,'Pour faire point sur 1ère presta de Mme Marisan. Clt satisfaite mais préfère Mme pavlovic. \"Détail: mettre les chemises sur cintres, ne pas plier les jupes (les laisser droite poser sur le canapé.)\" Les draps: faire attention aux plis. Manque de perfection.','-2',14580,10),(15411,'0',4518,0,4,0,'2009-06-19 17:08:00',0,'Cliente veut reprise en septembre pour remplacer Mme Bertoux<br />\r\ncar part bientôt en vacance','',0,10),(15412,'1',2721,299,4,0,'2009-06-19 17:11:00',0,'congés client : dern 05/08 repri 19/08<br />\r\npeut rappeler pour retarder la reprise d\'une semaine','',0,10),(15414,'1',0,877,7,6,'2009-06-10 09:00:00',0,'','-2',15413,20),(15415,'1',0,371,7,0,'2009-06-10 09:00:00',0,'','-2',0,20),(15416,'1',0,371,7,6,'2009-06-10 09:00:00',1,'','-2',15415,20),(15417,'1',0,216,7,0,'2009-06-19 10:00:00',0,'','-2',0,20),(15418,'1',0,216,7,6,'2009-06-19 10:00:00',0,'','-2',15417,20),(15419,'1',0,994,7,0,'2009-06-19 08:00:00',0,'','-2',0,20),(15420,'1',0,994,7,6,'2009-06-19 08:00:00',0,'','-2',15419,20),(15421,'1',0,1030,7,0,'2009-06-19 08:00:00',0,'','-2',0,20),(15422,'1',0,1030,7,6,'2009-06-19 08:00:00',0,'','-2',15421,20),(15423,'1',0,1061,7,0,'2009-06-19 08:00:00',0,'','-2',0,20),(15424,'1',0,1061,7,6,'2009-06-19 08:00:00',0,'','-2',15423,20),(15425,'1',4541,1045,1,0,'2009-06-19 17:20:00',0,'LRAR démission en date du 17/06/09. Dernière presta chez Anfroy le 25/06','',0,2),(15426,'1',4541,0,1,1,'2009-06-22 10:00:00',1,'','-2',15425,2),(15427,'0',0,282,4,0,'2009-06-19 17:22:00',0,'Abce ferreira sans nous prévenir msg laissé elle a laissé un Msg à Ruet pour dire qu\'elle allait cherchait son fils','',0,10),(15428,'1',4594,0,9,0,'2009-06-19 17:23:00',0,'','',0,2),(15429,'1',2822,0,4,1,'2009-06-19 17:31:00',0,'2eme msg laissé sur port cliente ','-2',15379,2),(15431,'1',2324,0,4,5,'2009-06-19 17:33:00',0,'OK pour décaler presta du 03/07 au 02/07','-2',15254,2),(15432,'1',4596,0,9,4,'2009-06-19 18:41:00',0,'Proposition mme Moss mercredi 9h-12h à partir du 08/07 puis vend 28/08 et par la suite jeudi 9h-12h à partir du 03/09','-2',15115,2),(15433,'1',4596,0,9,1,'2009-06-22 11:00:00',1,'','-2',15115,2),(15434,'1',4594,0,9,1,'2009-06-19 18:53:00',0,'Cliente souhaite rencontrer l\'intervenante la 1ere fois un vendredi mais la prestation ne sera pas de 3h ce jour là. OK pour mme Registe car mme Lepont très satisfaite et la nounou s\'entend bien avec mme Registe. Si c\'est avec mme Registe pas de contrainte horaire, si autre personne ABSOLUMENT le matin pour éviter rencontre nounou/femme de ménage ! ','-2',15428,2),(15435,'1',4594,0,9,1,'2009-06-22 15:00:00',1,'','-2',15428,2),(15436,'0',0,1175,7,1,'2009-06-19 22:28:04',0,'Vérification des références','-2',0,30),(15437,'0',0,1175,7,1,'2009-06-19 15:00:00',1,'','-2',15436,30),(15438,'0',0,1176,7,1,'2009-06-20 09:45:41',0,'Vérification des références','-2',0,30),(15439,'0',0,1176,7,1,'2009-06-20 15:00:00',1,'','-2',15438,30),(15440,'0',4653,0,4,0,'2009-06-22 09:11:00',0,'Clt ineteressé par 4h/sem.<br />\r\nRdz-vs le 23.06.09 à 11h<br />\r\n2.07.09: Clt satisfait du travail de Mme LARA mais trouve qu\'elle n\'est pas rapide! Vu VA la clte a demandé 1 presta de qualité et non de quantite.','',0,9),(15442,'1',3858,1067,4,0,'2009-06-22 09:24:00',0,'22.06.09: Réception d\'1 mail de la part du clt en date du 21.06 ns faisant part que Mme DOUCINE interviendra de 9h à 12h à compter du vendredi 26.06.09. Envoie mail de rpse au clt ce jour','',0,9),(15444,'0',782,0,4,0,'2009-06-22 10:35:00',0,'Annule pour le 24 et 1/07.<br />\r\nElle veut un remplacement pour ces 2 semaines pour le jeudi ou vendredi matin','',0,14),(15445,'1',4313,0,4,4,'2009-06-23 12:00:00',0,'gimenez lundi aprèm ','-2',15280,20),(15962,'0',2831,1180,1,0,'2009-07-06 16:37:00',0,'LA CLIENTE TRE SATISFAITE DU MME VALDES','',0,9),(15556,'0',4229,1062,4,0,'2009-06-24 12:53:00',0,'congés clients:<br />\r\nannule du 08/07 au 26/08<br />\r\n','',0,10),(15585,'1',4481,0,3,4,'2009-06-26 15:29:00',0,'','-2',13217,20),(15451,'0',1185,282,4,0,'2009-06-22 11:00:00',0,'REPRISE DE LA PRESTA LE 16/07','',0,10),(15452,'1',2313,569,4,0,'2009-06-22 11:07:00',0,'ARRET PRESTA à partir des congés de mme Lameira ( semaine 32)<br />\r\ndonc dern presta: 31/07','',0,10),(15453,'1',4654,0,4,0,'2009-06-22 11:07:00',0,'22.06.09: Clte interessée par 2x4h ou 3x3h pour nettoyage de la maison avant installation entre le 20.07 et le 03.08.09;<br />\r\nVoir AYi?','',0,9),(16078,'1',3144,569,4,0,'2009-07-08 14:04:00',0,'08/08:<br />\r\nmsg laissé pr rattrapage des h le vendredi 10/07 au matin','',0,10),(15455,'0',0,1177,7,1,'2009-06-22 11:20:01',0,'Vérification des références','-2',0,47),(15456,'0',0,1177,7,1,'2009-06-22 15:00:00',1,'','-2',15455,47),(15459,'0',3708,992,4,0,'2009-06-22 11:43:00',0,'22.06.09: Appel de la clte ns demandant d\'intervenir 1x ts les 15 jrs (suite séparation)','',0,9),(15460,'0',0,1179,7,1,'2009-06-22 11:54:06',0,'Vérification des références','-2',0,47),(15461,'0',0,1179,7,1,'2009-06-22 15:00:00',1,'','-2',15460,47),(15462,'1',4655,1160,3,0,'2009-06-22 12:10:00',0,'Mise en place de Mlle BONNETON le 6.07 à 9h.<br />\r\n7.07: Mess Rpdr clte pour point qualité<br />\r\n15.07: j\'ai eut son mari. Il m\'a dit qu\'elle ns rappellera cet apm.','',0,9),(15464,'1',3780,282,4,0,'2009-06-22 12:43:00',0,'congé clients:<br />\r\nder 27/07 et reprise 24/08<br />\r\n<br />\r\ncliente pas là à partir du 10/07 mais veut repassage','',0,10),(15465,'1',1766,855,4,0,'2009-06-22 13:18:00',0,'Bonjour,<br />\r\n<br />\r\nNous avons pris bonne note que Mlle PEIGNE sera en congés du 1er au 23 août 2009.<br />\r\n<br />\r\nNous ne souhaitons pas de remplaçante pendant sa période de vacances.<br />\r\n<br />\r\nNous vous remercions de bien vouloir accuser réception de cette information.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nMme LUITOT<br />\r\n','',0,14),(15466,'1',1570,370,4,0,'2009-06-22 13:27:00',0,'CLIENT ABSENT DU 3 AU 23 AOUT','',0,14),(15467,'1',1570,0,4,0,'2009-06-22 13:28:00',0,'AVOIR SUR PROCHAINE FACTURE POUR ANNULER PRESTATION DU 20/02/09<br />\r\nDE 13H A 17H A 18€ DONC MONTANT 72€','',0,14),(15468,'1',4534,0,4,0,'2009-06-22 13:38:00',0,'mécontente car l\'intervenante n\'est pas arrivé à l\'heure.<br />\r\n','',0,20),(15469,'1',4534,0,4,1,'2009-06-22 13:39:00',0,'geste commercial ? <br />\r\n','-2',15468,20),(15470,'1',4534,0,4,1,'2009-06-23 13:40:00',0,'non mise au point ok avec intervenante<br />\r\n','-2',15468,20),(15471,'0',1904,0,6,0,'2009-06-22 13:41:00',0,'Annulation client : 24/06/08 : 1 semaine soit 2h. CREDIT ANNULATION CLIENT RESTANT : 5 semaines soit 10h.<br />\r\n','',0,12),(15472,'1',2867,0,4,0,'2009-06-22 13:56:00',0,'CLIENT SOUHAITE UN REMPLACEMENT PENDANT ABSENCE DE MME GUY SEMAINE 37<br />\r\nET UNE INTERVENTION LE 27 OU 28 AOUT AVANT LEUR RETOUR DE VACANCE','',0,14),(15619,'1',2573,282,4,0,'2009-06-26 09:50:00',0,'clt prevenue absence fdm du 26/06','',0,10),(15479,'0',4565,1069,1,0,'2009-06-22 15:13:00',0,'Enquête 2010 : pas de rép.','',0,12),(15480,'1',841,1157,7,6,'2009-06-22 15:15:00',0,'Suite au ctrl: qlques petits probs aux niveau des plis de manches, le fer à repasser ne fonctionne pas très bien(pas de vapeur) Vu ça en direct avec client de passage chez lui; et vu aussi avec interv pour les probs d\'aspi dans les coins.<br />\r\n <br />\r\n','-2',15199,10),(15481,'1',4564,1062,7,0,'2009-06-22 15:21:00',0,'','',0,10),(15482,'0',0,1084,4,0,'2009-06-22 15:21:00',0,'REFAIRE LE POINT AVEC MME BURGAUD SUR SON PLANNING SEMAINE 27','',0,14),(15742,'0',0,131,4,0,'2009-06-30 15:09:00',0,'elle a refusé une mission pour le 6/07 donc la mettre en absence','',0,14),(15484,'1',4564,1062,7,6,'2009-06-22 15:21:00',0,'Suite à l\'appel de la clt, passer en ctrl: rien vu de particulier, je pense qu\'il fallait juste un peu de temps d\'adaptation à l\'interv. (attention ds SDB clt ne ve pas d\'anti-calcaire)','-2',15481,10),(15485,'0',1376,577,4,0,'2009-06-22 15:25:00',0,'CLIENT ABSENT DU 18/07 AU 2/08','',0,14),(15486,'1',4529,1166,7,1,'2009-06-22 15:24:00',0,'Clt à rappeler suite à la 1ère presta de l\'interv. Clt pas satisfaite du repassage en général. Ve la même qualité de repassage de son ancienne interv. Souhaite une autre interv dès cette semaine si possible.','-1',14580,10),(15490,'0',0,1180,7,1,'2009-06-22 16:16:00',0,'22.06.09: Rdz-vs pour signature contrat le 26.06.09 à 9h30','',0,9),(15492,'0',3807,0,4,0,'2009-06-22 16:20:00',0,'j\'ai fait un avoir car tarif exceptionnel de 18€ au lieu de 18€50','',0,14),(15493,'1',2323,15,4,0,'2009-06-22 16:21:00',0,'Cliente souhaite décaler prestation 10h-12h n\'importe quel jour à partir du mois d\'aout','',0,2),(16385,'1',4596,0,1,1,'2009-07-17 12:10:00',0,'Msg laissé sur port cliente pour faire le point sur les presta avec mme Moss','-2',16303,2),(15495,'0',1776,0,4,0,'2009-06-22 16:27:00',0,'ce jour salariée a fini plus tôt car avait fini son travail<br />\r\nfin a 16h10','',0,14),(15496,'1',4449,0,4,4,'2009-06-19 16:33:00',0,'Madame Da Silva n\'a pas pu intervenir aujourd\'hui, proposition de rattraper la prestation lundi 4h au lieu de 2h','-2',14474,19),(15497,'1',4449,0,4,1,'2009-06-22 16:35:00',0,'La cliente à contacter madame Da Silva pour lui notifier de faire 4h aujourd\'hui,(uniquement du repassage).<br />\r\n','-2',14474,19),(15499,'0',0,1181,7,1,'2009-06-22 15:00:00',1,'','-2',15498,27),(15501,'1',4092,0,4,1,'2009-06-22 16:52:00',0,'Appel pour annoncer à la cliente que Mme Tajoute arrête de travailler avec nous fin juin. La reprise des prestation le 4 aôut se fera avec une autre dame. La cliente est attachée à une prestation de ménage le vendredi. Pour le repassage cela peut-être le mardi ou le mercredi.','-2',15500,19),(15502,'1',4631,0,9,0,'2009-06-22 16:54:00',0,'','',0,19),(15503,'1',4631,0,9,4,'2009-06-22 16:55:00',0,'démarrage des prestation cette semaine (24 JUIN)','-2',15502,19),(15735,'1',689,0,4,0,'2009-06-30 13:52:00',0,'du 1er au 15 aout Lynda ira le lundi mercredi vendredi de 9h à 9h15 et 19h à 19h15','',0,14),(15506,'0',4155,1075,4,0,'2009-06-22 17:27:00',0,'22.06: Faire point clt sur presta.<br />\r\n29.06.09: Clte satsifaite du travail de Mme NAVET mais doit lui donner les consignes. Elle serait partie + tôt ce mois ci.=> je vérifie le pointage.','',0,9),(15683,'1',1633,131,4,0,'2009-06-29 14:13:00',0,'Bonjour, <br />\r\n <br />\r\nNous ne souhaitons pas de prestation de ménage le lundi 6 juillet.<br />\r\n <br />\r\nNous ne souhaitons pas non plus de remplaçante durant les congés de Madame BATARD.<br />\r\n<br />\r\n <br />\r\nje vous en remercie par avance<br />\r\n <br />\r\ncordialement<br />\r\n <br />\r\nLucie DESFOURNEAUX<br />\r\n <br />\r\n','',0,14),(15508,'0',4245,0,4,0,'2009-06-22 18:15:00',0,'souhaite qqun pour le 21/08/09','',0,14),(15510,'0',3915,282,6,0,'2009-06-23 09:21:00',0,'congé été clt dern presta 28/07 reprise 18/08','',0,10),(15512,'1',1074,0,4,0,'2009-06-23 10:13:00',0,'Congés clients:<br />\r\ndern 31/07<br />\r\nrep 01/09','',0,10),(15513,'0',2869,212,4,0,'2009-06-23 10:20:00',0,'congés clients: de la semaine 31 à la semaine 35','',0,10),(15515,'0',3986,848,4,0,'2009-06-23 10:37:00',0,'congés clients: dern 13/07<br />\r\nreprise 10/08<br />\r\n<br />\r\nne veut pas de remplaçante.','',0,10),(15516,'1',2270,961,5,0,'2009-06-22 19:34:00',0,'Pb lors de la presta du 19/06 : en repassant une jupe mme Abé a fait un trou, jupe repassée sur l\'endroit (cliente présente donc l\'intervenante s\'est excusée) ','',0,2),(15517,'0',3739,0,6,0,'2009-06-23 10:43:00',0,'Début : 15/06/2009 :<br />\r\nAnnulation client : 22+24+27+31/07 et 19+21/08/09 : 3 s. CRÉDIT CLIENT RESTANT : 3 s.<br />\r\nAnnulation client : 30/12/09 = 0.5s. CRÉDIT ANNULATION RESTANT = 2.5s.<br />\r\nAnnul. clt : 17+19+22+24/02/10 : 2s. CRÉDIT ANNULATION RESTANT = 0.5s<br />\r\nAnul clt : 21+23/04/10 : CREDIT ANNULATION =-0.5<br />\r\nCREDIT DEPASSE DE 0.5<br />\r\n<br />\r\nBASE 15/06/2010 :<br />\r\n27+30/07/10 = ANNUL. CLT. = 5s<br />\r\n1er au 15/08/2010 : CP<br />\r\n18+20/08/2010 : ANNUL. CLT = 4s<br />\r\n03/12/2010 : sal. abst : mal (DESCHAMPS) = -3h<br />\r\n24+31/12/2010 : ANNUL. CLT. CR = 3 (-6h). ANNUL du 24/12/2010 HORS DELAI MAIS PAS FACTUREE<br />\r\n09+11/02/2011 : sal mal (DESCHAMPS). Pas possté de R =-6h<br />\r\n16/02/2011 : clt a refusé le R.= -3h<br />\r\n2+4+9/03/2011 : ANNUL CLT = -9h. CR = 1.5. ','',0,12),(15518,'1',2270,961,5,5,'2009-06-22 15:46:00',0,'Monsieur LAGNEAU Thierry<br />\r\nPortable : 06 83 14 91 08<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nLa femme de ménage a brulé une jupe, merci de le rappeler pour faire jouer l\'assurance<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 22 juin 2009 à 15:46<br />\r\n','-2',15516,2),(15519,'1',2270,0,5,1,'2009-06-23 10:41:00',0,'Msg laissé sur port client pour demander de ns faire parvenir une LRAR ds les 72h ainsi qu\'une facture du vêtement détérioré (à défaut de production des éléments ds ce délai ns ne prendrons pas en compte le litige)','-2',15516,2),(15521,'1',4468,1130,1,0,'2009-06-23 12:49:00',0,'Cliente très satisfaite de mr Amewonou. Fin des presta le 03/07','',0,2),(15522,'1',4468,0,1,1,'2009-06-29 12:49:00',1,'Demander email de la cliente pour envoyer factures juin et juillet','-2',15521,2),(15523,'1',222,15,7,0,'2009-06-22 15:00:00',0,'','-2',0,2),(15524,'1',222,15,7,6,'2009-06-22 15:00:00',1,'contrôle ce jour, ménage correct dans l\'ensemble travail fait à fond. Gros soucis (produits et chiffons). La cliente lave pas les chiffons et n\'achète pas tout le tps de produits. Difficile pour mme EBO, elle lui laissse des mots mais ça reste sans suite, voire avec la cliente peut être lui proposer(si elle n\'a pas le tps) qu\'Ebo achète ce qu\'il faut et qu\'elle la rembourse.IL faudrait qu\'elle fasse un effort pour nettoyer les chiffons.','-2',15523,2),(15525,'1',220,26,7,0,'2009-06-23 10:00:00',0,'','-2',0,2),(15526,'1',220,26,7,6,'2009-06-23 10:00:00',1,'contrôle ce jour, Bcp de bazar dans l\'appart, de grands enfants qui laissent tout trainer(vêt, slips, sacs, vaisselle d\'une semaine ds l\'évier.....)mme THAIM passe bcp de tps à ranger avant de commencer son ménage. D\'autant plus que la cliente n\'achète pas de produits seul produit à disposition de l\'antical. Bcp de tâches sur les mûrs,portes, interrupteurs etc...Pas de chiffons pour les vitres, souvent les chiffons poussières ne sont pas lavés.','-2',15525,2),(15527,'0',4494,0,4,0,'2009-06-23 14:09:00',0,'CLIENT ABS DU 3 AU 16 AOUT<br />\r\nSOUHAITE REMPLACEMENT POUR SEMAINE 34','',0,14),(16699,'0',0,597,4,0,'2009-07-27 17:46:00',0,'abs de guicheteau chez piet vendredi 24/08/09','',0,14),(15529,'1',4118,0,4,0,'2009-06-23 14:47:00',0,'ok pour presta ts les vendredi de 14h à 17h fdm mme MAGNE veut rencontré interv avant premiere presta dispo tous les soir à partir de 18h et le samedi. ','',0,10),(15542,'1',2676,421,4,0,'2009-06-23 18:11:00',0,'pas de tel ce jour = pas de telepointage - j\'ai vu mr et mme - 13.15-16.20<br />\r\n<br />\r\n22.06.2009 1.25 h repassage<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15531,'1',3324,0,1,0,'2009-06-23 14:54:00',0,'la cliente ceut qqun touts les matins de 09h à 12h à partir de septembre à décembre, qqun de dégourdi capable de faire quelques courses aux halles et de la cuisine simple, bon niveaude repassage + ménage<br />\r\n20.08: J\'ai eut la clte. Elle fera les courses, par contre souhaiterait 1 peu de cuisine simple (salade, viande cuite...)+ rangement des chambres + nettoyage. Elle souahite 1 inter/jour du L.=>V. de 9h à 12h. Ok pour avoir 2 inter si besoin (ménage et repassage). Souhaiterait qlqun de dynamique. Aimerait démarrer au 31.08<br />\r\n27.08: Clte ok pour intervention dès le 1er.09 à 9h.','',0,9),(15533,'1',4594,0,9,1,'2009-06-23 15:23:00',0,'Msg laissé sur port cliente pour convenir 1er rdv (vend 9h possible avec mme Registe) ensuite presta mardi 12h-15h ','-2',15428,2),(15534,'1',841,1157,7,4,'2009-06-23 15:34:00',0,'Laisser msg pour faire point sur le ctrl du 22/06/09','-2',15199,10),(15535,'1',4564,1062,7,4,'2009-06-23 15:35:00',0,'Laisser msg pour faire point sur ctrl du 22/06/09','-2',15481,10),(15555,'0',4585,0,1,0,'2009-06-24 10:44:00',0,'client très satisfait de la presta','',0,9),(15536,'1',4294,0,4,0,'2009-06-23 16:45:00',0,'Msg pour proposer Diatta pour jeudi de 14h à 18h','',0,10),(15537,'1',4541,0,1,1,'2009-06-23 16:50:00',0,'Appel à 3 reprises à des heures différentes : pers au domicile du client, pas de répondeur','-2',15425,2),(15538,'1',4541,0,1,1,'2009-06-24 11:00:00',1,'','-2',15425,2),(15540,'1',2431,0,4,1,'2009-06-24 14:14:00',0,'erreur de planning nous nous excusons<br />\r\nok pour remplacement vendredi matin avec choulet et semaine prochaine vendredi matin avec bernardini<br />\r\n','-2',15293,20),(15543,'1',0,1000,7,0,'2009-06-23 19:49:00',0,'Demande de mme Ngoy pour une rupture de contrat amiable (pbs pour payer nounou, transports, éloignement de son domicile, pas assez d\'h). Réponse négative donc envoie sa lettre de démission et ne travaillera pas en juillet !','',0,2),(18183,'0',3937,0,7,0,'2009-09-01 10:52:00',0,'Fiche Pis : ok<br />\r\n<br />\r\n2010 : plusieurs fois intervenante (BOTELHO) a eu des pb (eau...)<br />\r\nNov 2010 : intervenante (BOTELHO) a cassé cafetière. Clt. OK<br />\r\n22/11/2010 : mail de la clt. : poussières dans salon à faire.<br />\r\n25/11/2010 : mail à intervenante (BOTELHO) pour qu\'elle fasse attention.<br />\r\n13/12/2010 : à nouveau mail de la clt. <br />\r\n14/12/2010 : rappel à l\'intervenante en fàf + courrier<br />\r\n','',0,12),(15558,'1',4660,0,3,0,'2009-06-24 13:26:00',0,'CLIENT INTERESSE PAR 2H HEBDO<br />\r\n9.07: Mess Rdr Clte pour point qualité<br />\r\n10.07: Mess Clte ns informant qu\'elle était satisfaite de la presta<br />\r\n15.07: Mess Rpdr clte pour lui demander son RIB<br />\r\nsecond message le 28.07 pour rib','',0,9),(18662,'0',4633,1223,1,0,'2009-09-11 15:07:00',0,'LA CLIENTE EST TRES SATISFAITE DE L INTERVENANTE','',0,9),(15613,'0',4578,1160,1,0,'2009-06-25 15:56:00',0,'cliente satisfaite des prestations de mme bonneton','',0,9),(15551,'1',4564,1062,7,1,'2009-06-24 10:11:00',0,'rappel de la clt pr faire point clte très satisfaite','1',15481,10),(15552,'1',1676,0,1,0,'2009-06-24 10:22:42',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(15553,'1',1676,216,1,1,'2009-06-25 13:00:00',0,'','-2',15552,20),(16710,'1',1507,359,4,0,'2009-07-28 10:20:00',0,'28/07/<br />\r\nCLIENT ACCPTE REMPLACEMENT AVECMM DURAND PR LE 06/08 DE 11H30 A 14H30<br />\r\nDURAND A DEJA LES CLES ','',0,10),(15560,'1',3054,855,4,0,'2009-06-24 13:49:00',0,'PRESTATION D\'ETE :<br />\r\nMENAGE : LE 1/07 + 8/07<br />\r\nNOURRIR CHAT : 6 + 7+ 9+ 13 JUILLET','',0,14),(15561,'1',4631,0,4,0,'2009-06-24 13:53:00',0,'','',0,19),(15562,'1',2614,696,7,0,'2009-06-24 10:00:00',0,'','-2',0,2),(15563,'1',2614,696,7,6,'2009-06-24 10:00:00',1,'controle ce jour, repassage très bien mais ménage prévoir une contre visite car salles de bain mal nettoyés pare douche jamais nettoyé (moisisures au niveau des portes).','-2',15562,2),(15564,'1',4631,0,4,4,'2009-06-24 13:53:00',0,'MSG laissé à la cliente, car madame Da Silva ne pourra pas se présenter aujourd\'hui à l\'heure prévue, car elle est à l\'hopital (pb cardiaque de sa maman. Proposition de rattraper la prestation demain (jeudi 25 juin) même heure.','-2',15561,19),(15565,'1',570,0,1,0,'2009-06-24 13:54:00',0,'Appel de la cliente car pas contente des dates de vac attribuées à mme By. On impose les dates de congés aux salariés sans prendre en compte les clients et surtout Mme !!! Va régler ça avec mr Roblot','',0,2),(15566,'1',4631,0,4,1,'2009-06-24 14:02:00',0,'J\'ai eu la cliente, elle est ok pour rattraper la prestation demain, même heure.','-2',15561,19),(15567,'1',3623,0,4,4,'2009-06-25 12:41:00',0,'','-2',15147,20),(15568,'0',4345,898,4,0,'2009-06-24 14:09:00',0,'CLIENT ABS DU 10 AU 25 AOUT PAS DE REMPLACEMENT','',0,14),(15569,'1',3751,853,4,0,'2009-06-24 14:28:00',0,'fin de la prestation pour déménagement<br />\r\ndernière: 13/07','',0,10),(15570,'1',4221,511,1,0,'2009-06-24 14:33:00',0,'Changement intervenante','',0,2),(15571,'1',4221,0,1,1,'2009-06-24 14:34:00',0,'Client très satisfait de mme Ibbou, donc souhaiterait si possible continuer avec elle. Doit voir avec mme Ibbou lors de la prochaine presta pour faire 4h au lieu de 5h (des fois bcp de repassage donc impossible de tout faire en 4h)','-2',15570,2),(15572,'1',4221,0,1,1,'2009-06-30 14:38:00',1,'','-2',15570,2),(15573,'0',4608,0,3,4,'2009-07-01 16:30:00',0,'','-2',15005,20),(17413,'1',4430,915,4,0,'2009-08-18 11:56:00',0,'18/08:<br />\r\nnv eut pas de remplacment pd cg tall','',0,10),(15576,'1',4589,0,4,1,'2009-06-24 14:43:00',0,'satisfaite du travail et de sa qualité<br />\r\n','-2',15163,20),(15577,'1',2113,507,6,0,'2009-06-24 14:53:00',0,'congés clients<br />\r\ndern: 03/08<br />\r\nreprise 03/09','',0,10),(15578,'0',4188,0,6,0,'2009-06-24 15:17:00',0,'BASE : 15/06/09<br />\r\nAnnulation client : 11/08/09 : 1 semaine soit 4h. CREDIT CLIENT ANNULATION RESTANT : 5 semaines soit 20h.<br />\r\nAnnulation client le 22/09/09 : 1s st 4h. CREDIT RESTANT : 4s.<br />\r\nAnnulation client : 6+13/10/09 = 2 s st 8h. CREDIT ANNULATION CLIENT RESTANT = 2s.<br />\r\nAnnulation client : 27/10/09 =1s st 4h. CREDIT RESTANT = 1s.<br />\r\n<br />\r\n09/02/10 : annul. sal.abst. = -3h. Clt ne veut pas décaler.<br />\r\n02/03/10 : annul. sal abst. (hospitalisation) = -3h.Clt ne veut pas décaler.<br />\r\n09/03/10 : annul. sal abst. (hospitalisation) = -3h.Clt ne veut pas décaler.<br />\r\n<br />\r\nBASE 15/06/2010 : <br />\r\n1er au 15/08/2010 : CP<br />\r\n17/08/2010 : ANNUL. CLT = 1s. CR RESTANT = 5s<br />\r\n28/12/2010 : CP (FAUCHEUX). Pas de R. CR = 4s. -3h<br />\r\n1+8/02/2011 : ANNUL CLT. = 2 s. CR =3s','',0,12),(15579,'0',2417,0,4,4,'2009-07-07 15:34:00',0,'','-2',13015,20),(15580,'0',3891,853,4,0,'2009-06-24 15:39:00',0,'congés client du 24/07 au 14/08<br />\r\nmais prestation du jeudi 30/07 maintenu et jeudi 13/08 (<br />\r\nfaire seulement les vitres et les terrasses) maintenu<br />\r\n<br />\r\nuniquement prestation 30/07 annulée','',0,10),(15581,'0',3559,934,5,0,'2009-06-24 16:13:00',0,'MME LAVILLE ME FAIT PART QUE LA CLIENTE A TENDANCE A RAJOUTER DES TACHES DE + EN + / JE LUI CONSEILLE DE TOUJOURS RESPECTER LES CONSIGNES ET DE DECIDER ELLE MEME CE QU EN CONTREPARTIE ELLE NE POURRA PAS FAIRE EN LAISSANT UN MOT AU CLIENT / SI LA CLIENTE LUI FAIT DES REFLEXIONS, ON INTERVIENDRA AUPRES D ELLE','',0,9),(15582,'0',3322,719,5,0,'2009-06-24 16:15:00',0,'LA CLIENTE ME RELANCE POUR QU ON RESPECTE SA DEMANDE DE NE PAS INTERVENIR CHEZ ELLE AVANT 13H30 CE QUE MME SINA NE RESPECTE PAS TOUJOURS / DERNIER AVERTISSEMENT / JE PREVIENS CE JOUR SINA','',0,9),(15586,'1',2344,597,4,0,'2009-06-24 17:46:00',0,'ce jour 1h30 de repassage','',0,14),(15588,'1',2676,421,4,0,'2009-06-24 18:11:00',0,'2h repassage 24.06.2009<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15589,'1',2312,1157,7,0,'2009-06-25 09:45:00',0,'','',0,10),(15590,'1',2312,1157,7,4,'2009-06-25 09:45:00',0,'Pour faire point sur les premières presta en vue d\'un ctrl.','-2',15589,10),(15591,'0',1843,271,5,0,'2009-06-25 09:48:00',0,'mme veyrat m\'a fait part que lors du remplacement de mme garrouma le 18.06, celle-ci était partie 1/2 heures avant lui disant que pour les remplacements in ne fallait pas pointer !!!!','',0,9),(15592,'0',1210,0,6,0,'2009-06-25 10:05:00',0,'Annulation client : 16/07/09 : 1 semaine soit 3h. CREDIT ANNULATION CLIENT RESTANT : 5 semaines soit 15h.<br />\r\nAnnulation client : 27/08/09 : 1s st 3h. CREDIT ANNULATION CLIENT : 4 s.<br />\r\nAnnulation client : 12/11/09 : 1s st 3h.CREDIT RESTANT =3s.<br />\r\nCP intervenante le 8/04/10 : pas de R Dé.<br />\r\nAnnulation clt : 22/04/10 = -3h. CREDIT RESTANT = 1s<br />\r\n<br />\r\nBASE 15/06/2010 :<br />\r\n1er au 15/08/2010 : CP.<br />\r\n26/08/2010 : AR AML (Boulanger)<br />\r\n02/12/2010 : sal (BOULANGER) abst. Neige. = -4h. AI proposé + d\'heures semaine suivante pas de rép.','',0,12),(15593,'0',1833,0,6,0,'2009-06-25 10:15:00',0,'15/06/09<br />\r\nAnnulation client : 20+27/08/09 : 2 semaines soit 6h. CREDIT ANNULATION CLIENT RESTANT : 4 semaines soit 12h.','',0,12),(15594,'1',4663,0,3,0,'2009-06-25 10:42:00',0,'RECO DE AUDRAND MONIQUE / INTERESSE PAR 4 H HEBDO<br />\r\n14.09: Mess rpdr clte pour point qualité<br />\r\n14.09: Clte satisfaite du travial de MMe DUCLOS; Mais elle n\'aurait fait que 3h au lieu de 4. Vérif auprès de mme duclos elle a bien fait 3h car sur fiche 13h30/16h30, et ne savait plus si 3 ou 4h. La clte souhaiterait conserver ses 4h pour lui donner + de tâches, voir 1 peu de repassage.<br />\r\nPoint clte par rapport heures effectuées. Ok pour 4h marquera ce qu\'il faut ds carnet de liaison.','',0,9),(17669,'1',4799,0,3,0,'2008-04-19 16:02:00',0,'souhaite 3H environ par semaine','',0,20),(15596,'1',2537,660,4,0,'2009-06-25 11:17:00',0,'congés clients: der 01/07 <br />\r\nrepri 22/07','',0,10),(15597,'0',4551,0,4,0,'2009-06-25 11:21:00',0,'LE CLIENT A LAISSE UN MOT CE JOUR A MME TOUMI LUI DISANT DE RESTER 2 HEURES UNIQUEMENT / SI JAMAIS IL CONTESTE LA FACTURE LUI RAPPELER LES TERMES DU CONTRAT','',0,9),(15802,'1',2397,678,4,0,'2009-07-01 15:26:00',0,'01/07: client accpte remplacement par Mme Lachaud pour le jeudi 09/07 de 13h30 à 17h30<br />\r\nil faut récupérer les clés','',0,10),(16820,'0',4282,0,1,0,'2009-07-29 16:47:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(15603,'1',4277,237,4,0,'2009-06-25 13:37:00',0,'SOUHAITE QUE MME MOISAN REINTERVIENNE EN SEPTEMBRE<br />\r\n','',0,14),(18048,'1',871,204,4,0,'2009-08-27 13:54:00',0,'Bonjour,<br />\r\n<br />\r\nNous ne voulons pas de prestation de ménage le mercredi 2 septembre 2009 (8h00-11h00).<br />\r\nEst-ce que je dois prévenir Mme Nathalie Le brasidec ou est-ce vous qui le faite?<br />\r\nMerci de me confirmer.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nValérie Buet<br />\r\n11, rue des Volubilis<br />\r\n44840 les Sorinieres<br />\r\n','',0,14),(15605,'1',4640,0,9,0,'2009-06-25 14:50:00',0,'','',0,19),(15606,'1',4640,0,9,1,'2009-06-25 14:50:00',0,'Mme Da Silva se rendra au domicile de la cliente samedi 27 pour la rencontrer, premier contact. La première prestation aura lieu lundi 29 Juillet.','-2',15605,19),(15607,'0',0,1055,4,0,'2009-06-25 14:56:00',0,'envoyer a l agefiph la copie du bulletin de salaire du 6eme mois effectif pour second versement (doc classé dans son dossier)','',0,9),(15608,'0',3685,1055,4,1,'2009-09-03 14:57:00',1,'cf suivi','-2',15607,9),(15609,'1',3190,842,4,0,'2009-06-25 15:02:00',0,'congés clients:<br />\r\nder 30/06 <br />\r\nrepri 14/07','',0,10),(15610,'1',4469,463,1,0,'2009-06-25 15:25:00',0,'Cliente très satisfaite de mme Moreira, c\'est une perle ! Ok pour le remplacement d\'été avec mme Boucherrab (échange des instructions entre les 2 intervenantes le 29/06)','',0,2),(15611,'1',0,1027,7,0,'2009-06-25 15:41:00',0,'Courrier reçu ce jour pour refus de remplacement chez mme Flatres tout le mois de juillet','',0,2),(15614,'0',2405,619,4,0,'2009-06-25 16:04:00',0,'client annule le 8 et 15/07 et pas de remplacement pendant absence de Mme COLLEAUX','',0,14),(15615,'0',0,204,4,0,'2009-06-25 16:14:00',0,'on enlève 1h sem 26 car a refusé un remplacement','',0,14),(15616,'1',4666,0,3,0,'2009-06-25 16:46:00',0,'2h semaine','',0,20),(15617,'0',0,1140,4,0,'2009-06-25 17:05:00',0,'crèche pour ses enfants <br />\r\narrivée : 8h30<br />\r\ndépart 17h30<br />\r\npour l\'été<br />\r\ndisponible tous les jours y compris le ,mercredi pendant l\'ete','',0,14),(15618,'0',0,1140,4,0,'2009-06-25 17:28:00',0,'abs le 29/06','',0,14),(15620,'1',3897,282,4,0,'2009-06-26 09:51:00',0,'clt prevenu absence fdm du 26/06/09','',0,10),(15621,'1',3691,282,4,0,'2009-06-26 09:52:00',0,'clt prevenue absence fdm du 26/06','',0,10),(15622,'1',2215,494,4,0,'2009-06-26 11:01:00',0,'a la demande de l\'intervenante changement ponctuel','',0,10),(15623,'1',1132,0,4,0,'2009-06-26 11:06:00',0,'LE CLIENT VEUT REDUIRE SON CONTRAT DE 2H : passe de 8 a 6 heures','',0,9),(15626,'1',2893,0,5,2,'2009-06-26 12:24:00',0,'LRAR retirée ce jour : demande remboursement tablette de sdb en verre 39,90€ (facture jointe)','-2',15386,2),(16702,'1',4746,0,9,0,'2009-07-28 08:35:00',0,'CLIENTE INTERESSEE PAR 2HEURES HEBDO / RECO DE MME SOLER<br />\r\n20.08: Clte satisfaite du travail de MMe TOUMI par contre souahitait savoir si nous bénéficions de la réduction du fait que son mari soit handicapé et qu\'il est + de 70 ans. <br />\r\n24.08: Vu avec VA on n\'a pas droit à la déduction fiscale pour les + de 70 ans. la cliente résilie le contrat car s\'aperçoit que c\'est trop cher.','',0,9),(15629,'1',0,905,4,0,'2009-06-26 12:34:00',0,'n\'effectuera pas la prestation de cet après midi ','',0,20),(15630,'1',0,905,4,4,'2009-06-26 12:34:00',0,'s\'est brulé la main <br />\r\nclient serena prévenu ','-2',15629,20),(15631,'1',0,905,4,1,'2009-06-26 13:35:00',0,'','-2',15629,20),(15632,'1',3047,0,4,0,'2009-06-26 12:35:00',0,'inter prob voiture ne peut pas assurer la prestation <br />\r\n','',0,20),(15633,'1',3047,0,4,1,'2009-06-26 12:37:00',0,'ok prévenu annule la prestation','-2',15632,20),(15634,'1',2358,0,4,0,'2009-06-26 12:37:00',0,'MECONTENTE PRESTATION DEAVID +++','',0,20),(15635,'1',2358,0,4,1,'2009-06-26 12:37:00',0,'COPIE DU MAIL :<br />\r\n<br />\r\nBonjour,<br />\r\nJe ne sais pas qui est venu faire la prestation de remplacement aujourd\'hui mais je n\'en suis absolument pas satisfaite.<br />\r\nNe pouvant être présente, j\'avais laissé un mot dans le cahier de liaison disant qu\'il fallait faire la cuisine à fond et indiquant où se trouvait le linge à repasser. Comme vous m\'aviez dit que la personne était déjà venue, je n\'ai pas mis plus de détails, pensant que le fait de faire par exemple les salles de bains et les WC étaient une évidence.<br />\r\nAu total :<br />\r\n- la cuisine était bien faite, mais pas complètement : miettes laissées derrière les ustensiles placés sur le plan de travail, vaisselle (que j\'avais laissée dans l\'évier pour qu\'elle soit lavée) retrouvée sale dans le lave-vaisselle...<br />\r\n- le repassage était fait mais elle avait aussi repassé le linge en train de sécher que je n\'avais pas demandé de repasser (draps, slips, body de bébé...), cela a dû lui faire perdre du temps<br />\r\n- du coup, la salle de bains et les toilettes n\'étaient pas faits du tout, ni les 3 chambres des enfants<br />\r\n- les poubelles n\'étaient pas vidées. J\'ai même retrouvé la poubelle à recycler dehors sur la terrasse (?) et avec des miettes à l\'intérieur (si bien qu\'on ne peut plus recycler). Alors que la poubelle \"normale\" qui était pleine à craquer est restée pleine...<br />\r\nBref, en conclusion, je préfère que cette personne ne revienne pas chez moi, ou alors il faudra la briefer sérieusement avant. Je préfère n\'avoir personne que quelqu\'un qui ne fait pas le minimum évident.<br />\r\nD\'avance merci de prendre en compte cette réclamation et de me proposer une solution : quelques heures de plus cette semaine (gratuites), une autre personne pour la semaine prochaine, la non facturation de cette prestation ?...<br />\r\nCordialement,<br />\r\nSophie Baudriller','-2',15634,20),(15636,'1',2358,0,4,1,'2009-06-26 15:18:00',0,'On a pris note de ses différentes remarques<br />\r\nOn lui offre 5H de prestations en complément (sur 5 semaines 1H en plus)<br />\r\n','-2',15634,20),(15722,'1',4641,1001,4,0,'2009-06-30 10:25:00',0,'message laissé: mme Hoareau ne peut pas déplacer la prestation : la prestation du 09/07 reste de 13h à 17h','',0,10),(15638,'1',197,24,1,0,'2009-06-25 14:00:00',0,'','',0,2),(15639,'1',197,24,1,6,'2009-06-25 14:00:00',1,'contrôle ce jour, pour 2h il y\'a eu 1h30 de repassage dont 5 pantalons, 4 chemisiers, 17 haut et tee-shirt et poussière dans tout l\'appart + aspi,d\'après les consignes laissées: une semaine sur 2 faire salle de bain +toilettes ou poussières et aspi et s\'il reste du tps faire la vaisselle. si bcp de repassage elle a à peine le tps de faire les toilettes et la vaisselle (poussière et aspi jamais fait par manque de tps)','-2',15638,2),(15640,'1',236,16,1,0,'2009-06-26 10:00:00',0,'','',0,2),(15641,'1',236,16,1,6,'2009-06-26 10:00:00',1,'Contre visite: travail très soigné, tient cpt des remarques de la cliente, prend des initiatives. RAS','-2',15640,2),(15642,'1',2929,0,7,1,'2009-07-16 15:10:00',1,'','-2',15019,20),(15905,'0',654,0,6,0,'2009-07-03 17:11:00',0,'Début : 15/06/2009 :<br />\r\n<br />\r\nAnnulation client : 6+13+20+27/07/09 : 2 semaines soit 16 h. CREDIT ANNULATION CLIENT RESTANT : 4 semaines soit 32h.<br />\r\nAnnulation client : 21+24+28+31/12/09 : 2s st 16h. CREDIT ANNULATION RESTANT : 2 s st 16h.<br />\r\nAnnul. clt : 15+18+22+25/02/10 = 2s st 16h. CREDIT ANNULATION = 0<br />\r\nAnnul. clt : 01/03/10 Facturé 4 h.','',0,12),(15978,'1',2713,112,4,0,'2009-07-07 10:45:00',0,'07/07 congés clients:<br />\r\nne veut pas de remplaçante pour les congés de Neves ( le mois d\'août).<br />\r\nConserve les prestations du 17/07 et 24/07<br />\r\nrappeler pr savoir ce qu\'il en est du 30/07','',0,10),(15646,'1',4481,0,3,4,'2009-07-02 15:29:00',0,'','-2',13217,20),(15647,'1',3760,1171,7,0,'2009-06-26 15:47:00',0,'','',0,10),(15648,'1',3760,1171,7,6,'2009-06-26 15:48:00',0,'Suite au changement d\'interv passer CTRl, RAS, Faire point avec clt. ','-2',15647,10),(15649,'1',3790,1166,4,0,'2009-06-26 16:14:00',0,'VEUT QUE L INTERVENANTE VIENNE UNE HEURE PAR PRESTATION POUR ARROSER LES PLANTES','',0,10),(15650,'1',2404,915,4,0,'2009-06-29 08:52:00',0,'(29/06/09) Clt prévenue abs interv ce jour.','',0,10),(15651,'1',4265,1066,4,0,'2009-06-29 09:38:00',0,'29/06 client prévenu ( message laissé) car pavlovic abs','',0,10),(15653,'1',4067,1066,4,0,'2009-06-29 09:41:00',0,'29/06<br />\r\nclient prévenu pr abs pavlovic','',0,10),(16363,'1',3221,339,5,0,'2009-07-17 10:00:00',0,'le client n\'est pas satisfait du tout de la presta de ménage de mme abba (aspi très mal passé, aucun recoin fait, travail bâclé) et parti 1:2 heure plus tôt. La cliente veut qqun d\'autre pour les prochains remplacements<br />\r\n20.07.09 : Rplcment le 30.07 de 14 à 17h avec Mme CALVET (envoie info par courrier)+ mess clt','',0,9),(15658,'1',4534,0,4,4,'2009-06-29 10:24:00',0,'ok prévenu (la fille) elle transmet le message<br />\r\n','-2',15657,20),(15659,'1',3654,352,4,0,'2009-06-29 10:24:00',0,'29.06.09: Mail du clt demandant 1 presta d\'1h en + le 7.07.09. + A communiquer ses dates d\'annulation du 8.07 au 31.08.09. Sms à AKEVA afin de savoir si ok pour faire 1h en + le 7.07.09<br />\r\n2.07.09: Relance Mlle AKEVA pour presta du 7.07<br />\r\n6.07: Ok mais ne sait pas si TAM à cause du tour de france','',0,9),(15661,'1',4534,0,4,1,'2009-06-30 10:35:00',0,'elle est ok pas de souci <br />\r\n','-2',15657,20),(15662,'1',4214,507,4,0,'2009-06-29 10:39:00',0,'CONGES CLIENTS/ DERN 22/07<br />\r\nREPRISE 12/08<br />\r\nRISQUE DE REPRENDRE DES VACANCES APRES','',0,10),(15663,'1',1297,657,4,0,'2009-06-29 10:46:00',0,'CONGES CLIENTS:<br />\r\nDU 03/08 AU 14/08: VEUT UNE SUELE PRESTATION PAR SEMAINE:DATES AU CHOIX( MENAGE MINIMUM , ARROSAGE PLANTE...)<br />\r\nREPRISE PRESTATION NORMALE LE 17/08','',0,10),(15664,'1',4165,1082,4,0,'2009-06-29 10:47:00',0,'mAIL DE LA CLTE DU 28.06 ns demdant si Mlle BRACKMAN pouvait intervenir le 10.07 apm pdt 3h. Vu avec Mlle BRACKMAN pas possible car travaille ailleurs.<br />\r\nDc rpse ce jour, 29.06; à la clte pour faire part non dispo de Mlle BRACKMAN. Mais si elle le souhaitait je pouvais lui mettre qlqun d\'autre.<br />\r\n2.07: Clte ok pour Mme DOUCINE le 10.07 de 13 à 15h.','',0,9),(15665,'1',1297,657,4,0,'2009-06-29 10:47:00',0,'ANNULATION DES PRESTATIONS DES LUNDI 13/07 ET 20/07 ET PAS DE PRESTA LE JEUDI 30/07','',0,10),(15667,'1',3897,282,4,0,'2009-06-29 10:56:00',0,'CONGES CLIENTS: DERN 24/07 REPRI 19/08','',0,10),(15668,'1',1897,746,4,0,'2009-06-29 11:02:00',0,'CONGES CLIENT: DERN 28/07<br />\r\nREPRI 08/09','',0,10),(15669,'1',3390,1001,4,0,'2009-06-29 11:07:00',0,'CONGES CLIENTS : DERNI 15/07<br />\r\nREPRI ?? VA NOUS CONTACTER<br />\r\nJ\'AI ANNULE EN PREVISION TOUTES LES PRESTATIONS DU MOIS D\'AOUT.','',0,10),(15671,'1',0,1183,7,1,'2009-06-29 15:00:00',1,'','-2',15670,10),(15674,'0',2364,746,4,0,'2009-06-29 11:24:00',0,'CONGES CLIENTS/ DERN 09/07<br />\r\nREPRISE 03/09','',0,10),(15675,'1',3607,678,4,0,'2009-06-29 11:27:00',0,'CLIENT ANNUL PRESTA DU 20/07','',0,10),(15676,'1',3148,233,4,0,'2009-06-29 11:29:00',0,'ANNUL CLIENT PRESTATION DU 13/07','',0,10),(15677,'0',4114,0,7,1,'2009-07-29 17:12:00',0,'ont fait parvenir FA nous conseille de les recontacter mi août si rien .... -_- ','-2',14268,20),(15678,'0',4671,854,4,0,'2009-06-29 12:01:00',0,'29.06: VA a eut la clte le 26.06. La pers doit rappeler VA car a été coupée lors de la prise du Rdz-vs<br />\r\n13.07: Relance Ndouo car pas de rpse de sa part.<br />\r\nElle a rappelé mais avait déjà eut VA <br />\r\n20.07: Mess Rpdr clte pour point qualité','',0,9),(15679,'1',0,1184,7,1,'2009-06-29 13:11:19',0,'Vérification des références','-2',0,10),(15680,'1',0,1184,7,1,'2009-06-29 15:00:00',1,'','-2',15679,10),(15681,'1',4213,1171,4,0,'2009-06-29 13:44:00',0,'CONGES CLIENTS/ ANNULE LES PRESTATIONS DU 09/07ET 16/07','',0,10),(15682,'1',4213,1171,4,0,'2009-06-29 13:45:00',0,'DEMANDE UNE HEURE SUPPLEMENTAIRE POUR REPASSAGE POUR LA PRESTATION 02/07','',0,10),(15684,'1',959,165,4,0,'2009-06-29 14:22:00',0,'Bonjour,<br />\r\n<br />\r\nJe n’ai pas pu téléphoner au serveur à la fin de ma prestation chez Monsieur et Madame Touron car la ligne était occupée. <br />\r\nBon weekend.<br />\r\nValérie Chapelle <br />\r\n','',0,14),(15685,'1',1553,660,4,0,'2009-06-29 14:25:00',0,'MODIFICATION DES HORAIRES DE PRESTATION A LA PLACE DE 8H30 A 10H30 ON 10H 12H','',0,10),(15686,'1',1140,597,4,0,'2009-06-26 14:30:00',0,' <br />\r\n <br />\r\nBonsoir Bonnie,<br />\r\n <br />\r\nJe n\'ai pas pointé; arivée 14h20 départ 17h20<br />\r\n <br />\r\nSon bébé est pour le 15.08.2009 !<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(16099,'1',1058,112,4,0,'2009-07-08 16:59:00',0,'08/08:<br />\r\nannule la prestation du 6/08<br />\r\nveut une remplaçante pour le reste des prestations du mois d\'août','',0,10),(15689,'1',4644,1099,7,0,'2009-06-29 14:54:00',0,'','',0,10),(15690,'1',4644,1099,7,4,'2009-06-29 14:54:00',0,'Pour faire point sur les 2 premières presta.','-2',15689,10),(15691,'0',4672,0,4,0,'2009-06-29 14:55:00',0,'29.06.09: La clte a reçu 1 smartbox de 3h de presta offerte.<br />\r\nMess Rpdr clte pour connaitre ses dispo + coordonnées.','',0,9),(15692,'1',3029,0,4,0,'2009-06-29 15:07:00',0,'décaler la prestation à mardi matin <br />\r\n','',0,20),(15693,'1',3029,0,4,1,'2009-06-29 15:07:00',0,'est occupé, nous recontacte plus tard <br />\r\n','-2',15692,20),(15694,'1',3029,0,4,1,'2009-06-29 17:08:00',0,'ok <br />\r\n','-2',15692,20),(15695,'1',1597,359,4,0,'2009-06-29 15:11:00',0,' clt annul presta du 03/07/09','',0,10),(15696,'0',3738,853,4,0,'2009-06-29 15:13:00',0,'client demande arret de prestation : derni 29/06','',0,10),(15697,'0',3865,0,1,0,'2009-06-29 15:36:00',0,'Cliente souhaite que les factures soient au nom de :<br />\r\nMr GADREAU Frédéric et Mme MERAND Laurence','',0,14),(15698,'1',2270,0,5,1,'2009-06-29 15:51:00',0,'Aucun courrier reçu à ce jour. Délai 72h dépassé','-2',15516,2),(15704,'1',3607,0,4,0,'2009-06-29 16:37:00',0,'29/06: message laissé pour le remplacement de mme souchard par mme aya le lundi 06/07 à 11h<br />\r\n30/06: msg laissé mm raisons','',0,10),(15707,'1',1757,0,4,0,'2009-06-29 16:51:00',0,'Ok pour new Fdm lameira à partir de jeudi 2 de 9h à 13h','',0,10),(15708,'1',3549,0,4,0,'2009-06-29 16:56:00',0,'msg pour dire qu\'on attend confirmation de perret pour faire le chgmt d\'horaire','',0,10),(15709,'1',0,0,3,1,'2009-06-29 16:37:00',0,'Ils souhaitent 1H30 par semaine. Pas négociable.','-2',15244,2),(15710,'1',873,112,4,0,'2009-06-29 16:57:00',0,'29/06:<br />\r\nremplacement de mme souchard pour le 06/07 à la place de 8h 10 c\'est de 15h à 17.<br />\r\nil faut récupérer les clés: client abs lors de la presta','',0,10),(15711,'0',3707,678,4,0,'2009-06-29 17:03:00',0,'prévenu pour remplacement possible par Mme Lopes mais refus','',0,10),(15712,'1',4666,0,3,1,'2009-06-25 17:09:00',0,'rdv commercial ok entretien courant <br />\r\ndémarrage dès que possible <br />\r\nmatin si possible <br />\r\npas de jours<br />\r\npas le lundi ','-2',15616,20),(16015,'1',3837,1180,1,0,'2009-07-07 16:47:00',0,'CLIENT SATISFAIT DE MME VALDES','',0,9),(15716,'1',3107,339,4,0,'2009-06-29 17:17:00',0,'29.06: Appeler la clte pour informer décallage de presta pour le 23.07 apm 13h/15h30','',0,9),(16228,'1',1977,1097,4,0,'2009-07-13 17:03:00',0,'13.07: 1ère rpesta de MmE TOUMI chez Mme VERTUEL. Elle a trouvé la clte exigeante. Elle lui aurait demandé à faire du bricolage.<br />\r\nFaire point qualité clte<br />\r\n15.07: Point qualité avec la clte qui n\'est pas satisfaite de Mme TOUMI. Elle n\'a pas écouté les consignes de la clte qui lui avait demandé de faire pièce/pièce et non pas tout d\'un coup.Mme TOUMI a été arrongante envers la clte. Elle lui a trop parlé de sa vie privée. N\'a pas remis les objets à leurs places, ni ranger les produits.<br />\r\n=> La clte souhaite changer car mauvaise entente entre elles.<br />\r\n20.07.09: La clte a appelé surprise de n\'avoir personne chez elle ce matin. Vu suivi. Je lui ai proposé Mme AZZOUZI ce vendredi matin dans l\'attente de recruter qlqun de bien.<br />\r\n21.07: Mme AZZOUZI = ok pour intervenir chez MMe vertuel le tps que ns trouvions qlqun<br />\r\n30.07: Mme AZZOUZI interviendra le 31.07 chez la clte<br />\r\n3.08: La clte a appelé pour dire que la pers. intervenue chez sa voisine fut TB. Ns pourrions peut-être lui donner hmamou? Voir Va à ce sujet<br />\r\n6.08: J\'ai proposé Mme HMAMOU à Mme VERTUEL car elle fut satisfaite du travail effectué chez sa voisine. je dois fair elel poitn le 18.08 pour savoir si garde Mme HMAMOU<br />\r\n17.08: Mme VERTUEL souhaiterait garder Mme HMAMOU<br />\r\n20.08: Mess au clt CAPDEVILLA afin de svoir si ok pour permutter de jour<br />\r\n27.08: CAPDEVILLA souhaite changer qu\'à compter du retour de CP de Mme HMAMOU. Dc pblm pour Mme VERTUEL.<br />\r\nMail ce jour à la clte pour lui dire que j\'atd de voir si dispo avec HMAMOU sem. prochaine + 10.09 matin Mme HMAMOU + 18.09 : Mme AZZOUZI<br />\r\n28.08: Mess rpdr clte pour lui proposer Mme PHILIP le mercredi matin de 9h à 12h. J\'atd confirmation','',0,9),(15718,'0',0,1185,7,1,'2009-06-29 19:19:10',0,'Vérification des références','-2',0,44),(15719,'0',0,1185,7,1,'2009-06-29 15:00:00',1,'','-2',15718,44),(15720,'0',820,0,6,0,'2009-06-30 08:55:00',0,'Annulation client : 18+25/08/09 : soit 2 semaines =8h. CRÉDIT ANNULATION CLIENT : 4 semaines soit 16h.','',0,12),(16327,'0',1637,0,6,0,'2009-07-16 15:17:00',0,'BASE 15/06/09 :<br />\r\n<br />\r\nAnnulation client : 17+24/08/09 soit 2 s = 4h. CREDIT CLIENT RESTANT : 4 s soit 8h.<br />\r\n<br />\r\n<br />\r\nBASE 15/06/2010 :<br />\r\n1er au 15/08/2010 : CP<br />\r\n16+23/08/2010 : ANNUL. CLT. = 2S. CR RESTANT = 4S<br />\r\n01/11/2010 : férié = -2h<br />\r\n27/12/2010 : CP (DESRUISSEAUX). Pas de R. CR = 3s (-2h)','',0,12),(15721,'1',4118,1174,7,0,'2009-06-30 09:57:00',0,'Appel pour pouvoir passer en ctrl, clt n\'as pas voulu, prévoir pour la semaine prochaine.','',0,10),(15723,'0',4294,1131,4,0,'2009-06-30 10:32:00',0,'30/06<br />\r\nMme Hollart a confirmé pour jeudi 02 à 9h<br />\r\nelle sera chez elle.','',0,10),(15724,'1',1656,494,4,0,'2009-06-30 10:38:00',0,'client veut 3h le 20/07 et 2h le 27/07<br />\r\nne veut pas de remplacement le 03/08<br />\r\nveut reprendre un rythme normal à partir du 10/08','',0,10),(15725,'0',2277,1081,4,0,'2009-06-30 10:51:00',0,'congés client: derni 02/07<br />\r\nreprise 23/07','',0,10),(15726,'1',4483,569,4,0,'2009-06-30 11:05:00',0,'30/06<br />\r\nmessage laissé pr connaitre les dates de vacances du client','',0,10),(15753,'0',2437,631,5,0,'2009-06-30 09:27:00',0,'30.06.09: Appel de M. FAVIER faisant par t que Mme MALEVET aurait fissurée une carafe en cristal lorsqu\'elle a lavée.<br />\r\n1.07.09: Appel Mme MALEVET afin de savoir si elle avait le souvenir d\'avoir fissurée cette carafe : Non. Elle se souvient tout à fait de l\'avoir lavée, séchée et rangée mais rien n\'était abîmé.<br />\r\nON OFFRE QUAND MEME 2H DE PRESTA AU CLIENT SUR JUILLET','',0,9),(15752,'1',983,0,5,1,'2009-06-30 18:13:00',0,'Client va regarder','-2',15751,2),(15732,'1',3607,0,4,0,'2009-06-30 12:33:00',0,'30/06: client accepte remplacement mme Aya 06/07 à 11h30<br />\r\ncliente chez elle','',0,10),(15733,'1',2676,421,4,0,'2009-06-30 13:19:00',0,'VIGNERON 1.5 h repassage 28.06.2009<br />\r\n<br />\r\nvalerie<br />\r\n saisi au 29/06','',0,14),(15734,'1',3660,1137,4,0,'2009-06-30 13:30:00',0,'client abs du 1 au 22 aout 2009','',0,14),(15736,'0',2711,678,4,0,'2009-06-30 14:20:00',0,'30/06: message laissé pour remplacement souchard par Lachaud','',0,10),(15737,'1',2603,842,4,0,'2009-06-30 14:24:00',0,'Remplacement accepté : lopes 07/07 à 9h<br />\r\ncliente sur place','',0,10),(15738,'1',2718,678,4,0,'2009-06-30 14:27:00',0,'30/06:<br />\r\nmsg laissé pr remplacement mme souchard par mme lopes','',0,10),(15739,'1',2308,1066,4,0,'2009-06-30 14:44:00',0,'30/06:<br />\r\nmsg laissé pour prob pavlovic préfecture','',0,10),(15740,'0',0,796,4,0,'2009-06-30 14:50:00',0,'A partir de septembre sera dispo le vendredi matin à reconfirmer. par contre il faudra que ce soit vers bouguenais','',0,14),(15741,'0',0,796,4,1,'2009-09-01 14:51:00',1,'pour infos','-2',15740,14),(16755,'1',3581,0,4,0,'2009-07-28 17:12:00',0,'non ne souhaite aucun remplacement durant les congés de Melle ROLLAND<br />\r\n','',0,20),(15744,'1',2790,0,4,0,'2009-06-30 15:34:00',0,'PRESTA DU 08.06 OFFERTE EN REMERCIEMENT DE LA RECO DE MME MANGIN','',0,9),(15745,'1',3637,0,4,0,'2009-06-08 15:35:00',0,'PRESTA DU 8.06.09 OFFERTE EN REMRCIEMENT DE LA RECO DE CABIROL','',0,9),(15746,'1',4012,0,4,0,'2009-06-30 15:39:00',0,'PRESTA DU 09.06.09 OFFERTE EN REMERCIEMENT DE LA RECO DE ROUX','',0,9),(15747,'1',3805,0,1,0,'2009-06-30 15:41:00',0,'3H OFFERTE SUR PRESTA DU 15 ET 22.06 EN REMERCIEMENT DE LA RECO DE COSTAGLIOLA','',0,9),(15804,'1',3974,0,4,0,'2009-07-01 15:53:00',0,'docteur delfosse consultation : <br />\r\n- lundi am<br />\r\n- mercredi m<br />\r\n- jeudi m','',0,14),(15750,'1',4329,0,4,0,'2009-06-30 17:33:00',0,'30/06:<br />\r\naccpt déplacement prestation au vendredi après midi','',0,10),(15965,'1',3775,1027,5,0,'2009-07-06 19:30:00',0,'Madame DELPECH Jessica<br />\r\nPortable : 06 08 61 74 77 <br />\r\nReside à Colombe.<br />\r\nLa femme de menage n\'est pas venue jeudi dernier pour sa prestation de 2 heures.<br />\r\nElle n\'a pas eu d\'explication et veut être contactée rapidement.<br />\r\nCordialement.<br />\r\n<br />\r\n','',0,2),(15755,'1',2404,915,4,0,'2009-07-01 09:58:00',0,'01/07: messg laissé pour remplacement de la prestation de lundi à mercredi','',0,10),(15756,'1',3549,657,4,0,'2009-07-01 09:59:00',0,'client appelé pour confirmation changement d\'horaire de prestations','',0,10),(16893,'1',4355,0,4,1,'2009-07-30 13:30:00',1,'ok pour passer le mercredi.<br />\r\nPour un remplacement nous tiendra informé <br />\r\n','-2',16891,20),(16894,'1',4682,746,4,0,'2009-07-30 13:26:00',0,'POUR SEPTEMBRE PROPOSER MME BRUNEAU LE MERCREDI DE 10H30 à 11H30;VOIR SI POSSIBLE CHANGEMENT MME GIVORD LE LUNDI DE 15H30 à 17H30.','',0,10),(16824,'1',1576,0,1,0,'2009-07-29 16:48:16',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16826,'0',1712,0,1,0,'2009-07-29 16:49:12',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(34290,'0',4926,0,1,0,'2010-10-12 14:57:00',0,'12/10/10 : client très satisfait des prestations de Nathalie Capon','',0,21),(16830,'0',2447,0,1,0,'2009-07-29 16:49:41',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16832,'1',2877,0,1,0,'2009-07-29 16:49:53',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16834,'0',3349,0,1,0,'2009-07-29 16:50:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(15771,'1',4469,463,7,0,'2009-06-29 16:30:00',0,'Contrôle effectué par Bennet','',0,2),(15772,'1',4469,463,7,6,'2009-06-29 16:30:00',1,'','-2',15771,2),(15773,'1',584,0,9,0,'2009-07-01 10:48:00',0,'3H JEUDI CRENEAU INDIFF - ATTENTION CHAT','',0,2),(15774,'1',4541,0,9,0,'2009-07-01 10:52:00',0,'2H JEUDI MATIN','',0,2),(15775,'1',153,0,9,0,'2009-07-01 10:53:00',0,'2H PAS CONTRAINTE H/JR','',0,2),(15776,'1',2810,273,4,0,'2009-07-01 10:58:00',0,'01/07: le client ne veut plus de prestation le 03/07 mais veut une prestation la semaine d\'après.<br />\r\ndéplacé au 10/07<br />\r\nclient prévenu','',0,10),(15777,'1',4234,1066,4,0,'2009-07-01 11:05:00',0,'client pas sur place pour le 03/07<br />\r\nprendre les clés chez la gardienne<br />\r\nmesg laissé à Pavlovic<br />\r\n','',0,10),(15902,'1',4690,0,3,0,'2009-07-03 16:18:00',0,'RECO DE MME JARLAND / INTERESSEE PAR 2H HEBDO<br />\r\n6.07: Mme JARLAND ok pour presta sur jacou le lundi.<br />\r\nDémarrage le 20.07 ok pour Mme JArland car avant elle est en CP<br />\r\n7.07: Clte ok pour démarrage presta le 20.07 de 15h à 17h.<br />\r\n21.07.09: Point qualité clte : satisfaite. Semblerait-il que Mme JARLAND n\'a pas eut toutes les infos sur la clte (au niveau du travail à exécuter).Or fiche = ok.','',0,9),(15778,'0',4681,0,4,0,'2009-07-01 11:23:00',0,'1.07.09: Clt interessé pour 1 presta ponctuelle d\'environs 4h.<br />\r\nAppartement laissé sale par l\'ancien locataire (cuisine grasse).<br />\r\nRdz-vs commerciale le 2.07 à 9h','',0,9),(15847,'0',4681,0,4,0,'2009-07-02 17:19:00',0,'APPARTEMENT TROP SALE / PRESTA REFUSEE','',0,9),(15780,'1',4570,678,4,0,'2009-07-01 11:27:00',0,'remplcment refusé par le client','',0,10),(15781,'0',0,594,4,0,'2009-07-01 11:42:00',0,'1.07009: J\'avais 1 presta ponstuelle pour cette apm chez ESCOBAR suite abs de mmE TALEB a lui faire faire. Or rdz-vs Dr dc ne pourra pas intervenir.','',0,9),(15782,'0',0,678,4,0,'2009-07-01 11:56:00',0,'01/07: sms adresse neves envoyé, <br />\r\ndoit déposer les clés de mme Baj dans la boite aux lettres de Mme neves vendredi.','',0,10),(15783,'0',0,273,4,0,'2009-07-01 12:31:00',0,'01/07:<br />\r\nplanning semaine 28 envoyé','',0,10),(15784,'0',1280,0,1,0,'2009-07-01 13:39:00',0,'Déménage en septembre 2009 entre Ragon et Treillieres pas de bus sauf lila donc obligation véhicule ','',0,14),(15785,'0',1714,322,4,0,'2009-07-01 13:39:00',0,'1.07.09: Mme CALVET m\'a demandé si elle pouvait décaler sa presta de schrive du mardi au lundi exceptionnellement. car doit s\'absenter pour son fils. M. SCHRIVE serait d\'accord.<br />\r\nJ\'ai cherché à le joindre mais pblm de portable+ligne fixe =fax!<br />\r\n2.07.09/ mESS rPDR CLTE','',0,9),(15787,'1',2697,322,4,0,'2009-07-01 13:53:00',0,'1.07.09: Mme CALVET m\'a fait part que la clte annulerait sa presta du 3.07. Or pas d\'annul<br />\r\nMess Rpdr clte afin de savoir si annule ou non<br />\r\n1.07/ La clte annula bien sa presta. Elle a oublié, elle se marie ce week-end.','',0,9),(15789,'0',4683,0,3,0,'2009-07-01 14:18:00',0,'29.06: Clt interessée par 3h/sem.<br />\r\nRéfléchie et atd de voir les autres offres.<br />\r\nA relancer le 6.07<br />\r\n9.07: Relance clte: mess rpdr','',0,9),(16140,'1',4265,1066,4,0,'2009-07-09 14:54:00',0,'09/07:<br />\r\ncongés client:<br />\r\ndeux périodes d\'annulation de prestation:<br />\r\ndu 13/07 au 19/07<br />\r\n27/07 au 09/08','',0,10),(15791,'1',2713,112,7,0,'2009-07-01 14:26:00',0,'','',0,10),(15792,'1',2713,112,7,1,'2009-07-01 14:28:00',0,'pour faire point av clt sur les presta de Mme Neves, nouvel interv de la clt. Clt très satisfaite des presta. A suivre. ','1',15791,10),(15793,'0',4685,0,4,0,'2009-07-01 14:30:00',0,'Propsoect interessé par 4h/sem.<br />\r\n29.06: VA a eut la clte qui a déjà convenu d\'1 rdz-vs avec 1 autre Sté. Rappellera peut-être?<br />\r\n13.07: Point qualité clte satisfaite du travail de Mme LARA','',0,9),(15795,'1',4675,1174,7,4,'2009-07-01 14:43:00',0,'pour faire point sur 1ère presta.','-2',15794,10),(15797,'0',0,131,4,0,'2009-07-01 14:46:00',0,'NE PEUT PAS TRAVAILLER LE 8/07 CAR SON MARI EST MALADE','',0,14),(20053,'1',3637,1055,4,0,'2009-10-22 11:06:00',0,'22.10 Mme MAREF m\'informe que la clte souahite 1h en + demain','',0,9),(15799,'1',4594,21,1,0,'2009-07-01 14:49:00',0,'Faire le point sur presta','',0,2),(15800,'1',4594,0,1,1,'2009-07-02 14:50:00',1,'','-2',15799,2),(15805,'0',4674,220,4,0,'2009-07-01 16:37:00',0,'1.07.09: Le clt a appelé car a perdu ses clès, et souahite récupérer le trousseau de Mme LAURENT;<br />\r\nMme LAURENT ok pour que le clt récupérer ses cles chez elle vers 17h20-17h30.<br />\r\n1.07: Cles bien récupérée. Il laissera 1 trousseau au bureau de tabac à côté de chez lui afin que Mme LAURENT puisse intervenir chez elle.','',0,9),(15806,'0',4348,0,4,0,'2009-07-01 16:45:00',0,'1.07.09: La clte a appelé pour me rappeler qu\'elle annulait ses presta jusqu\'au 12.07. Elle souhaiterait avec Mme VALDES le mardi matin.<br />\r\nElle souhaiterait également bénéficier au mois d\'août de 2x2h/sem car reçoit sa famille. La clte souahite que ns récupérions ses clés. <br />\r\n9.07: Mess Rpdr clte pour lui propsoer Mlle BONNETON le 15/07 + 22/07 de 10h45/12h45 car après a Mme SEAU. Elle pourrait y aller aussi le lundi 27.07 apm aussi.<br />\r\n13.07: J\'ai eu la clte lui informant des changements. Ok pour GARROUMA jeudi 16.07 de 15h à 17h. Si elle la trouve bien, elle souhaiterait la garder jusqu\'à son déménagement (le tps que l\'on recrute qlqun ou Mme VALDES en sept)fin août, car elle a bcp d\'annulation.<br />\r\n6.08: La clte m\'a appelé car a égaré sa facture de juillet. Elle aimerait avoir qlqun fin de semaine ou semaine prochaine. ','',0,9),(17131,'0',0,1204,7,1,'2009-08-07 09:44:06',0,'Vérification des références','-2',0,44),(15811,'1',4631,1133,5,1,'2009-07-01 17:04:00',0,'Appel de la femme de ménage, a priori la cliente est tout le temps derrière elle. Elle ne peut pas faire son travail correctement. Dèja qu\'en 2heures il ne faut pas trainer, avec la cliente au cul la femme de ménage n\'a pas le temps de faire son travail.','-2',15808,19),(15812,'1',1611,0,4,0,'2009-07-01 17:17:00',0,'Msg pour prestation jeudi de 15 h30 à 18h 30','',0,10),(15813,'1',596,1015,4,0,'2009-07-01 17:40:00',0,'1.07: La clte annule le 7.07 + souahite 1 presta le 10.07 de 4h pour ses parents 9h-13h.<br />\r\n6.07: J\'ai eut la clte je lui ai dit que je n\'aurais personne pour ce vendredi, mais que je pouvais avoir qlqun vendredi prochain (Mme GALTIER)<br />\r\n13.07: demande de Mme DULLIEUX pour ses parents d\'1 presta pour jeudi matin => pas de salariées dispo. Mess Rpdr clt','',0,9),(15815,'1',4686,0,9,0,'2009-07-01 18:43:00',0,'2*2H ','',0,2),(15816,'0',0,1186,7,1,'2009-07-01 19:32:31',0,'Vérification des références','-2',0,44),(15817,'0',0,1186,7,1,'2009-07-01 15:00:00',1,'','-2',15816,44),(15819,'0',2364,0,4,0,'2009-07-02 08:51:00',0,' décalage au vend impossible refus jean pierre appel pour proposer 3h jeudi 2 et 3h vend ','',0,10),(15820,'1',1049,1055,5,0,'2009-07-02 09:28:00',0,'1.07.09: M. VIDOR a appelé VA lui faisant part de pblm sur presta.<br />\r\nMme MAREF aurait brûlé plusieurs chemises de marques + pantalon + short.<br />\r\nM. VIDOR ne veut plus des presta de Mme MAREF;','',0,9),(15822,'1',4540,912,1,1,'2009-07-02 09:36:00',0,'Cliente très satisfaite des presta, RAS','1',14792,2),(15935,'1',3685,1055,4,0,'2009-07-06 11:52:00',0,'6.07: La clte a appelé car aurait 1 pblm sur sa facturation le 5.06 MmE maref N4A FAIT QUE 3H AU LIEU DE 4H;<br />\r\nJ\'ai vérifié la facturation le 5.06 Mme MAREF a bien fait que 3h. J\'ai contrôlé la facture elle est juste. Mess rpdr clte pour lui en faire part.','',0,9),(15823,'0',4672,199,4,0,'2009-07-02 10:55:00',0,'2.07 : Mme KOUNLOTHAM le 2.07 et Mme HMAMOU le 6.07.','',0,9),(15825,'0',3360,220,4,0,'2009-07-02 11:00:00',0,'1.07: MAIL clte demandant annulation presta du 17.07.09.<br />\r\n20.07: Mail clte opur confirmation annulation','',0,9),(15826,'0',4661,678,4,0,'2009-07-02 12:07:00',0,'ne veut pas de remplacment pd les congés de mme Souchard ( 06/07 au 19/07)<br />\r\narret prestation pour déménagement<br />\r\ndern presta: 24/07','',0,10),(15827,'1',4234,1066,4,0,'2009-07-02 13:02:00',0,'02/07:<br />\r\nmessg laissé pour annulation prestation pour maladie pavlovic','',0,10),(15828,'1',2648,1066,4,0,'2009-07-02 13:12:00',0,'02/07:<br />\r\nmsg laissé pr abs pavlovic','',0,10),(15829,'1',2676,421,4,0,'2009-07-02 13:26:00',0,'1.5 h repassage vigneron 1.07.2009 <br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15830,'0',1187,0,4,0,'2009-07-02 13:54:00',0,'il ne préfère pas de prélèvement il va continuer à régler par chèque si le virement est galère pour nous','',0,10),(15831,'1',2647,0,4,0,'2009-07-02 14:33:00',0,'elle a fait réparé le manche de son aspirateur et nous envos la facture de réparation','',0,10),(15832,'0',4672,0,4,0,'2009-07-02 14:36:00',0,'2.07.09: Suite mise en place, le clt m\'a confirmé son départ pour l\'étranger.<br />\r\nAdresse pour envoyer l\'attestation fiscale (beaux-parents) M. GAUSSEN 147 Rue de Méric 34090 MONTPELLIER','',0,9),(15833,'1',1633,131,1,0,'2009-07-02 14:43:00',0,'la tenir informée du recrutement','',0,14),(16922,'1',2702,0,1,1,'2009-07-30 18:25:00',0,'relances factures impayées','-2',16921,19),(15835,'1',3389,0,5,0,'2009-07-02 15:10:00',0,'david absente <br />\r\n','',0,20),(15836,'1',3389,0,5,4,'2009-07-02 15:10:00',0,'','-2',15835,20),(15837,'1',3389,0,5,1,'2009-07-08 15:10:00',0,'','-2',15835,20),(15838,'0',1187,1001,4,0,'2009-07-02 15:39:00',0,'congés client: dern 07/07 <br />\r\nrepri: 02/09 ( ne veut pas de remplacement pendant les vac de hoareau)','',0,10),(15850,'0',4653,992,5,0,'2009-07-02 17:28:00',0,'LE CLIENT EST SATISFAIT DU TRAVAIL DE MME LARA MAIS LA TROUVE PAS ASSEZ RAPIDE / FAIRE LE POINT AVEC LARA ET RERPOGRAMMER UN POINT QUALITE AU 09.07<br />\r\n6.07: J\'ai eut Mme LARA. Elle avait chez le clt la cuisine à fond (étagères qui étaient grasses) + cellier (toiles d\'araignées+ enlever table + aspi+sols)+ sdb Mr+ chbre Mr + hall (aspi+poussière+sol). Par contre qd elle fit les sols ouvriers+Mr ne cessaient de marcher sur ce qu\'elle avait fait dc a refait plusieurs fois.','',0,9),(15839,'0',4294,1184,7,0,'2009-07-02 15:48:00',0,'Laisser msg pour faire point sur 1ère prestation.','',0,10),(15840,'0',825,0,4,0,'2009-07-02 15:52:00',0,'VERIFIER POINTAGE BERTHE SUR REMPLACEMENT DU 04.07','',0,9),(15842,'1',4399,0,4,0,'2009-07-02 15:55:00',0,'david ','',0,20),(15843,'1',4399,0,4,4,'2009-07-02 15:56:00',0,'','-2',15842,20),(15844,'1',4399,0,4,4,'2009-07-03 15:56:00',0,'','-2',15842,20),(15845,'1',1947,475,4,0,'2009-07-02 16:10:00',0,'PRÉVENIR mME PICHOT QUE PRESTA DU 23/07 CLIENT ABSENT MAIS PRESTA GARDER CAR SOUHAITE GROS MENAGE','',0,14),(15848,'1',4689,0,3,0,'2009-07-02 17:25:00',0,'','',0,2),(15849,'1',4689,0,3,1,'2009-07-02 17:25:00',0,'Avait besoin d\'informations, mail envoyé.','-2',15848,2),(15852,'0',3559,934,4,0,'2009-07-02 17:30:00',0,'Appeler la clte pour dire que le 9.07 de 13h30 à 16h30 = Mme M\'HAMEDI','',0,9),(15971,'1',4544,1067,4,0,'2009-07-07 09:54:00',0,'7.07: Mme VALLET me demande si Mme DOUCINE peut intervenir le 9.07 matin au lieu de l\'apm. Vu Mme LEMAIRE ok pour permutter sa presta du matin çà l\'apm.<br />\r\n7.7: Mess Mme VALLET pour dire ok mais quelles horaires?','',0,9),(15856,'0',2908,796,4,0,'2009-07-02 18:05:00',0,'tel pour prévenir pb de pointage chez la cliente ce jour','',0,14),(16222,'1',2595,472,4,0,'2009-07-13 15:21:00',0,'Laisser msg pour rplcm MmBrisoux par Mme Hoareau le 22/07 de 9h à 11h.','',0,10),(15859,'1',4594,0,1,1,'2009-07-02 19:04:00',0,'Msg laissé sur port cliente pour savoir si tt se passe bien ou si points à revoir','-2',15799,2),(17508,'1',4594,0,1,0,'2009-08-19 14:45:00',0,'Demande de la cliente du relevé d\'heures','',0,2),(16226,'0',1439,1192,5,0,'2009-07-13 17:02:00',0,'13.07: Appel du clt pas satisfait du repassage! A rappeler mercredi suite décision avec VA +> Mlle LE BERRE','',0,9),(15861,'0',4253,1062,4,0,'2009-07-03 10:09:00',0,'03/07: msg laissé pr abs cupit','',0,10),(15862,'1',4564,1062,4,0,'2009-07-03 10:11:00',0,' 03/07: client prévenu abs cupit','',0,10),(15864,'1',841,1157,4,0,'2009-07-03 10:37:00',0,'03/07:<br />\r\ncongés clients: dern 13/08 <br />\r\nreprise: 31/08','',0,10),(15865,'1',841,1157,4,0,'2009-07-03 10:37:00',0,'03/07:<br />\r\nclient annulation prestation du 13/07 ','',0,10),(15866,'1',3122,0,1,0,'2009-07-03 10:40:08',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(15904,'1',983,0,5,1,'2009-07-03 16:49:00',0,'ce n\'est pas grave le flexible était déjà cassé avant donc normal qu\'il ait cédé !','-2',15751,2),(15868,'1',4570,0,4,0,'2009-07-03 10:49:00',0,'03/07: ne veut pas de remplacement pd les congés de mme souchard:annulation 06 et 13 juillet<br />\r\n<br />\r\nannul prestation 17/08','',0,10),(15869,'0',4313,0,4,0,'2009-07-03 11:02:00',0,'iochem pas disponible pour la reprise de la prestation à auzeville tolosane','',0,20),(15870,'0',4313,0,4,4,'2009-07-03 11:02:00',0,'','-2',15869,20),(15872,'1',1757,569,4,0,'2009-07-03 11:17:00',0,'03/07: client demande 1/4 d\'h de plus pour la prochaine prestation','',0,10),(15873,'0',0,569,4,0,'2009-07-03 11:22:00',0,'03/07: intervenante prévenue pour le 1/4 d\'h supplémentaire de la prochaine prestation','',0,10),(15874,'1',2741,0,1,1,'2009-07-03 11:34:00',0,'confirmation 09/06 13h-16h mr Amewonou, si autre dispo 2eme pers','-2',15263,2),(15875,'1',4666,0,4,0,'2009-07-03 11:42:00',0,'Ok pour le démarrage de la prestation','',0,20),(15876,'1',4666,0,4,1,'2009-07-03 11:42:00',0,'IL est présent et va pouvoir accueillir l\'intervenant e<br />\r\n','-2',15875,20),(15877,'1',3735,0,4,0,'2009-07-03 11:43:00',0,'absence de ce jour ok pour report ','',0,20),(15878,'1',3735,0,4,4,'2009-07-03 11:44:00',0,'','-2',15877,20),(15879,'1',3735,0,4,1,'2009-07-06 11:44:00',0,'décale a mercredi matin','-2',15877,20),(16101,'1',4270,0,1,0,'2009-07-08 18:24:00',0,'Demande avec règlement reçu pour passer ts les 15 jrs à compter du 06/07','',0,2),(15881,'0',4506,0,4,0,'2009-07-03 11:55:00',0,'tapis endommagé','',0,20),(15882,'0',4506,0,4,1,'2009-07-01 11:55:00',0,'elle nous dit que l\'intervenante a dégradé un tapis il y a 5 ou 6 jours.<br />\r\nNous lui précisons que cela est hors délai pour les assurances.<br />\r\nElle nous dit qu\'elle nous fait parvenir le courrier mais pas de justificatifs.<br />\r\nOk nous la croyons mais sans justificatifs, sans factures, sans preuves (car l\'intervenante dit que le tapis était plus propre lorsqu\'elle l\'a lavé qu\'avant et que sa tâche ne se voit pas, par contre le tapis est ancien et très taché mais pas de son fait)<br />\r\nVancheri essaie de se faire rembourser un tapis ancien.<br />\r\nVoir si ok pour un geste commercial.<br />\r\n','-2',15881,20),(15883,'0',4506,0,4,1,'2009-07-03 11:00:00',0,'elle nous relance concernant son tapis et nous explique qu\'elle va nous faire passer un courrier ce jour mais toujours pas de justificatifs.<br />\r\nOk on lui explique qu\'on verra ce qu\'il est possible de faire et nous la tiendrons au courant.<br />\r\n','-2',15881,20),(15884,'0',4506,0,4,4,'2009-07-16 11:58:00',0,'attente de son retour et voir ce que nous pouvons faire <br />\r\n','-2',15881,20),(15885,'0',3709,1011,4,0,'2009-07-03 12:31:00',0,'client accpt modification à la place du vendredi 10/07 jeudi 09/07','',0,10),(15886,'1',3637,1091,4,0,'2009-07-03 12:32:00',0,'3.07/ Mess rpdr clte pour informer arrêt maladie de Mme MADANI du 3.07 au 17.07 puis CP du 18 au 29.07. J\'ai proposé Mme M\'HAMEDI lundi 6 +jeudi 9.07. Je lui ai dit que ns étions en cour de recrutement et que si elle le souhaitait ns pourrions lui changer d\'intervenante pour la semaine du 20.07<br />\r\n3.07: La clte ok pour remplaçante mais semblerait vouloir garder Mme MADANI. La tenir au courant du nom de la remplçante.','',0,9),(15887,'0',4322,1099,4,0,'2009-07-03 12:34:00',0,'congés clients:<br />\r\ndern 29/06<br />\r\nrepri 07/09','',0,10),(15963,'0',4420,0,6,0,'2009-07-06 17:32:00',0,'Annulation client : 13/07/09 : 1 semaine soit 3 h. CREDIT ANNULATION CLIENT RESTANT : 5 semaines.<br />\r\nAnnulation client : 11/01/10 : 1s st 3h. CREDIT RESTANT = 4s<br />\r\n18+26/01+02/02/10 = -3 (presta de 2h) = 1s. CREDIT RESTANT = 3s<br />\r\nANNUL. CLIENT : 15/02/10 = 1s = -3h. CREDIT RESTANT = 2s','',0,12),(15889,'0',0,1099,4,0,'2009-07-03 13:27:00',0,'mssg laissé pr confirmer annulation des prestations avec client 51746 mois juillet août','',0,10),(15890,'1',2969,1160,5,0,'2009-07-03 13:29:00',0,'ME BONNETON M INFORME QUE L ASPI NE FONCTIONNE PAS TRES BIEN ET QU ELLE A DU TERMINER AU BALAI / MESSAGE RDEUR CLIENTE / RAPPELER LUNDI POUR FAIRE UN POINT QUALITE<br />\r\n6.07: Mess Rpdr clte afin de faire le point qualité<br />\r\n9.07: La clte a eut VA. Semblerait-il que l\'aspi refonctionne à nouvea. Clte satisfaite du travail de Mlle BONNETON ','',0,9),(15892,'0',4068,1008,4,0,'2009-07-03 13:47:00',0,'congés client:<br />\r\nder 17/07<br />\r\nrepr 04/09','',0,10),(15893,'1',4675,1174,7,1,'2009-07-03 13:55:00',0,'pour faire point sur la première presta. clt très satisfaite.<br />\r\nQuelques petits détails oubliés mais clt préfère voir ça en direct av interv.','1',15794,10),(15894,'1',4686,0,9,1,'2009-07-03 15:13:00',0,'Msg laissé sur port cliente pour proposition mme Beye mardi 14h-18h en attendant qu\'elle se libère le vendredi matin pour faire 2*2h (à partir du 24/07 puis congés et reprise le 18/08 mardi/vendredi)','-2',15815,2),(15895,'1',215,0,9,1,'2009-07-03 15:18:00',0,'Tjs pers à proposer, uniquement mardi matin, cliente patiente jusqu\'en sept','-2',14551,2),(15899,'1',4265,1066,4,0,'2009-07-03 15:55:00',0,'Laisser msg pour prévenir clt abs interv. Proposer soit interv le mercredi ou plus d\'heures le jeudi. en attente de réponse.(3/07/09)','',0,10),(15900,'1',4399,0,4,4,'2009-07-06 13:29:00',0,'ok pour remplacement <br />\r\n','-2',15842,20),(15901,'1',3033,0,3,1,'2009-07-08 16:03:00',0,'','-2',576,20),(15906,'1',4686,0,9,1,'2009-07-03 19:41:00',0,'Cliente ok pour rencontrer mme Beye le 7/7 à 12h et faire un essai ensuite pour 3h de presta. Voir pour le mois d\'août car client en congés après mme Beye','-2',15815,2),(15907,'0',675,104,4,0,'2009-07-03 08:52:00',0,'3.07: La clte annule lles presta du 15.07 au 31.08. Elle souahite changer d\'intervenante à compter du mois de septembre.<br />\r\n10.09: Point qualité clte suite mise en place mme difai. Clte satisfaite du travail fait, mais trouve qu\'elle avait du mal à se repérer ds la maison. N\'a pas nettoyé la 2nd sdb. Clte souhaite faire 1 point ds 2 presta.<br />\r\n24.09: 2nd point qualité clte qui est satisfaite du travail de MMe DIFAI. Met bien l\'alarme et ferme correctement.','',0,9),(19109,'0',840,0,4,0,'2009-09-24 16:12:00',0,'24/09/09 ERREUR PLANNING MME SAVY APPARAIT LE 20/08/09 ET 13/09/09 MAIS PAS DE POINTAGE CE JOUR INTERVENANTE ABS ATTENTION ERREUR FACTURATION. MAJ SOFT.','',0,10),(15909,'1',2113,0,4,0,'2009-07-06 09:03:00',0,'Msg pour desou abste ','',0,10),(15910,'1',1122,0,4,0,'2009-07-06 09:05:00',0,'appel pour Lafarge absente ok Mme remilleux','',0,10),(15911,'0',4692,0,4,0,'2009-07-06 09:08:00',0,'Clt souhaite 1 presta de 3h (appart = 50m²)<br />\r\nClte dispo le 7 + 9 + 13 et 15 apm.<br />\r\n6.07.09: Mess Rpdr clte pour proposer presta le 9.07 de 13h30 à 16h30 avec Mme M\'HAMEDI.<br />\r\n6.07: La clte préfère le 13.07 avec Mme M\'HAMEDI de 13h30 à 16h30.','',0,9),(16874,'0',4693,0,1,0,'2009-07-29 17:55:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(15914,'0',3708,992,4,0,'2009-07-06 10:01:00',0,'Mme LARA ns fait part que Mme BENEDETTE arrête les presta à partir du 31.07. Dc prévoir qlqun le 31.07. Elle ira le 28.07','',0,9),(15915,'0',2364,746,4,0,'2009-07-06 10:04:00',0,'06/07: 10h: msg laissé pr prob pointage','',0,10),(15916,'1',0,1101,7,1,'2009-07-06 10:08:07',0,'Rappel de la visite médicale','-2',0,20),(15918,'1',0,1104,7,1,'2009-07-06 10:08:08',0,'Rappel de la visite médicale','-2',0,20),(15921,'1',696,112,4,0,'2009-07-06 10:15:00',0,'06/07: annule la prestation du 13/07<br />\r\nveut une prestation pour le 15/07','',0,10),(15922,'0',3906,701,4,0,'2009-07-06 10:18:00',0,'3.07.09: La CLte souhaiterait 1 presta de 4h le 30/07 avec Mme GALTIER;<br />\r\n6.07: Mme GALTIER a eut une annul dc peut intervenir pdt 4h le 30.07 ','',0,9),(15923,'1',696,112,4,0,'2009-07-06 10:32:00',0,'Mme Neves ne désire pas travailler le 15/07<br />\r\nconfirmation réception mail envoyée','',0,10),(15924,'0',2364,746,4,0,'2009-07-06 10:46:00',0,'06<br />\r\n/07:<br />\r\nprestation du jour déplacée de deux h.','',0,10),(15925,'1',4524,0,3,0,'2009-07-06 11:00:00',0,'','',0,2),(15926,'1',4524,0,3,1,'2009-07-06 11:00:00',0,'','-2',15925,2),(15927,'1',2303,494,4,0,'2009-07-06 11:15:00',0,'<br />\r\n06/07<br />\r\nremplacement de Mme pavlovic pour les prestations du 07/07 et 14/07 <br />\r\npar Mme Brahmi le 09/07 et le 16/07.<br />\r\n<br />\r\nclé à réucupérer!!!','',0,10),(15928,'1',1634,0,4,0,'2009-07-06 11:17:00',0,'décalage de la prestation <br />\r\n','',0,20),(15929,'1',4120,853,4,0,'2009-07-06 11:30:00',0,'06/07:<br />\r\nmgs laissé pour remplacmet du 16/07 par Marisan ( mm h)','',0,10),(16082,'1',3751,853,4,4,'2009-07-08 14:35:00',0,'Laisser msg pour le rplcm de l\'interv. Proposer le lundi 13/07 de 9h à 11h av Mme Es. En attente de réponse de la clt.','-2',15934,10),(15930,'1',4265,1066,4,0,'2009-07-06 11:39:00',0,'06/07:<br />\r\nmessg laissé pour remplacement 13/07 et 16/07:<br />\r\nEs 13/07: 9h 11h<br />\r\n16/07: 13h30 à 15h30<br />\r\n','',0,10),(15932,'1',1634,0,4,4,'2009-07-06 11:46:00',0,'','-2',15928,20),(15933,'1',1634,0,4,1,'2009-07-06 17:47:00',0,'ok demain<br />\r\n','-2',15928,20),(15934,'1',3751,853,4,0,'2009-07-06 11:47:00',0,'msgg laissé pr remplacment presta 13/07 par Mme. Es 15/07 de 16h30 à 18h30 ( 19h) ','',0,10),(15936,'1',4067,1066,4,0,'2009-07-06 12:10:00',0,'06/07<br />\r\nClient prévenu pour possibilité de remplacement de Mme Pavlovic par Mme De Almeida pr le 13/07 de 13h à 16h.<br />\r\n<br />\r\nEmail récapitulatif remplacement demandé , envoyé.<br />\r\n<br />\r\nok remplacement mais il faut récupérer les clés','',0,10),(15937,'1',2753,843,4,0,'2009-07-06 12:13:00',0,'06/07:<br />\r\nmsg laissé pr déplacement presta du jour férié au mmh le 15/07<br />\r\n<br />\r\nne veut pas de déplacement','',0,10),(15938,'0',2754,843,4,0,'2009-07-06 12:16:00',0,'06/07:<br />\r\nmsgg laissé pr déplacement presta du 14/07 au 16/07 à partir de 13H','',0,10),(15939,'1',4234,1066,4,0,'2009-07-06 12:26:00',0,'06/07:<br />\r\nmsgg laissé pr remplam du 16/07<br />\r\npar Horeau mm h','',0,10),(15940,'1',2648,1066,4,0,'2009-07-06 12:28:00',0,'06/07:<br />\r\nmsg laissé pr rempla 16/07 par Hoareau mm j mm h','',0,10),(15941,'0',4435,273,4,0,'2009-07-06 12:57:00',0,'06/07:<br />\r\nannul prestation 08/07 et 15/07','',0,10),(15942,'0',3995,453,4,0,'2009-07-06 13:07:00',0,'06/07:<br />\r\nmssg laissé pr remplacment par lajugie du 17/07 à partir de 13h','',0,10),(15943,'1',1160,112,4,0,'2009-07-06 13:14:00',0,'06/07:<br />\r\nne veut pas de déplcement pr le jour férié','',0,10),(15944,'1',4399,0,4,1,'2009-07-07 17:34:00',0,'prestation Ok réalisé par gimenez, mardi matin de 9H à 11H <br />\r\nvoir pour récupération des clés <br />\r\n<br />\r\n','-2',15842,20),(15945,'0',658,0,4,0,'2009-07-06 13:55:00',0,'CLIENTE SOUHAITE UN REMPLACEMENT PDT TOUS LES CONGES DE MME VILAIN POUR LE MARDI MATIN 2H ET VENDREDI MATIN 2H','',0,14),(16556,'1',256,93,5,1,'2009-07-22 16:50:00',0,'Balai sec donc bizarre que les sols aient été nettoyés, moitié du travail fait par rapport à mme Alloun d\'habitude, cuisine bâclé. <br />\r\n<br />\r\nVersion mme By : sols faits partout (parquet + carrelage)avec la serpillère et non le balai espagnol d\'où balai sec !, pare-douche pas fait car pas assez de tps, cuisine à fond, sàm + chbre (poussières, aspi, parquet), repassage une partie de ce qui était sur le séchoir<br />\r\n<br />\r\n1h offerte ','-2',16544,2),(15947,'1',689,421,4,0,'2009-07-06 13:56:00',0,'pas de telephone en etat de marche ce matin 8.35 11.35 - ai vu monsieur<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(15948,'0',846,131,4,0,'2009-07-06 13:57:00',0,'Monsieur EDELIN<br />\r\nDomicile : 02 40 34 97 90 Portable : 06 88 13 17 69 44230 SAINT SEBASTIEN SUR LOIRE<br />\r\n<br />\r\nIl demande de stopper les prestations à partir de la semaine et jusqu\'au 16 aout.<br />\r\n<br />\r\nElle vient quand même demain matin.<br />\r\n<br />\r\nMerci.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le lundi 6 juillet 2009 à 10:34<br />\r\n','',0,14),(15949,'0',2623,507,4,0,'2009-07-06 14:11:00',0,'10/07<br />\r\ncongés clients:<br />\r\nderni 2ème période:<br />\r\n28/07<br />\r\nrepr: 01/09','',0,10),(15950,'1',4695,0,2,0,'2009-07-06 14:11:00',0,'1ER CONTACT LE 02.07 / RELANCE LE 06.07 / + MAIL ENVOYE LE 02.07<br />\r\n16.10: Prospect a relancé. Intéressé pour 2h tous les 15 jours.<br />\r\nRdz-vs commerciale le 22.10. à 18h45<br />\r\n17.11: Mess rpdr clte pour point qualité<br />\r\n17.11: Mess clte TB','',0,9),(15951,'1',4157,1062,4,0,'2009-07-06 14:15:00',0,'client prévenu abs supposée fdm','',0,10),(15952,'1',2112,507,4,0,'2009-07-06 14:17:00',0,'msg laissé pr abs intervenante et rattrapge des h le 06/07 ( 5h)','',0,10),(15953,'1',1038,660,4,0,'2009-07-06 14:28:00',0,'msg laissé pr impossibilité déplacement prestation au mercredi<br />\r\nannulation prestation du 09/07','',0,10),(15954,'1',1038,0,4,0,'2009-07-06 14:31:00',0,'06/07:<br />\r\nremplacement de Mme Aya par Mme Lajugie le 16/07<br />\r\ncliente sur place','',0,10),(15955,'1',2184,0,4,0,'2009-07-06 14:38:00',0,'06/07:<br />\r\nmsg laissé pour abs lafarge<br />\r\n','',0,10),(15956,'1',1553,660,4,0,'2009-07-06 14:43:00',0,'remplacement accepté pr le 13/07 de 14h30 à 16h30 par Lajugie<br />\r\nclé à récupérer','',0,10),(15957,'1',723,855,4,0,'2009-07-06 15:01:00',0,'<br />\r\nBonsoir,<br />\r\n<br />\r\nJ\'ai vu avec Mme Bonnin pour les vacances d\'été elle m\'a dit qu\'elle suspend la prestation du 27/07/09 au 17/08/09 , elle ne souhaite pas de remplacante .<br />\r\nJ\'ai vu également avec elle pour les modifications d\' horaire à partir du 4 septembre j\'interviendrais le vendredi de 15h à 17h .<br />\r\n<br />\r\nBonne soirée <br />\r\nA bientôt <br />\r\n<br />\r\nVianneytte<br />\r\n','',0,14),(15958,'1',3607,678,4,0,'2009-07-06 15:06:00',0,'06/07:<br />\r\ncongés client: dern 06//07<br />\r\nreprise 27/07','',0,10),(15959,'1',2753,843,4,0,'2009-07-06 15:12:00',0,'congés client:<br />\r\nder 31/07<br />\r\nrep 01/09','',0,10),(15960,'1',4564,0,4,0,'2009-07-06 15:20:00',0,'06/07:<br />\r\nmsg laissé pr abs possible cupit','',0,10),(15961,'0',1598,0,4,0,'2009-07-06 15:45:00',0,'06/07:<br />\r\nmail: résiliation du contrat au 11/09<br />\r\n prestations du 10/07, 24/07, 31/07 et 28/08 et du 04/09 maintenues','',0,10),(15966,'1',3775,1027,5,1,'2009-07-06 19:30:00',0,'En plus d\'être absente et de ne pas prévenir, cliente pas du tout satisfaite du travail de mme Atir (rien à voir avec la précédente => mme Manara) tout est fait superficiellement, le passage d\'une pers en contrôle n\'a servi à rien du tout !<br />\r\n<br />\r\nTenir informée du changement d\'intervenante + récupérer les clés<br />\r\n<br />\r\n2h offertes le 13/07 car c\'est la 2ème fois qu\'il y a un pb en peu de tps','1',15965,2),(15967,'1',3775,0,5,1,'2009-07-30 18:00:00',1,'Faire un point pour le changement d\'intervenante','-2',15965,2),(15968,'0',0,1187,7,1,'2009-07-06 20:30:29',0,'Vérification des références','-2',0,44),(15969,'0',0,1187,7,1,'2009-07-06 15:00:00',1,'','-2',15968,44),(16489,'0',4661,0,4,0,'2009-07-21 12:57:00',0,'21/07/<br />\r\nCLIENT SERENA NE VEUT PLUS DE PRESTATION DU TOUT','',0,10),(15970,'0',1992,0,4,0,'2009-07-07 09:14:00',0,'annulation des prestations du 8 et 15 juillet ','',0,10),(16117,'1',3751,567,4,0,'2009-07-09 10:29:00',0,'09/07: <br />\r\nremplacmen accpté pr le 13/07 par Es<br />\r\nsur place','',0,10),(15972,'0',675,0,1,0,'2009-07-07 09:54:00',0,'courrier de renoncement au cheque bnp 1162531','',0,9),(16102,'1',4270,0,1,1,'2009-07-08 18:25:00',0,'Msg laissé sur port client pour informer qu\'il n\'est pas possible d\'avoir une prestation ts les 15 jrs, que les presta st régulières ...','-2',16101,2),(17175,'1',2547,453,4,0,'2009-08-10 12:18:00',0,'10/08/<br />\r\nMSG LAISSE PR REMPACMENT DU 18/08<br />\r\nSI POSSIBLE DE10H A 12H<br />\r\nCLIENT SUR PLACE?','',0,10),(15976,'0',0,1188,7,1,'2009-07-07 10:15:21',0,'Vérification des références','-2',0,47),(15977,'0',0,1188,7,1,'2009-07-07 15:00:00',1,'','-2',15976,47),(16348,'1',0,855,4,0,'2009-07-16 17:33:00',0,'elle a refusé un remplacement le 15/07/09 car elle avait un rdv a la banque<br />\r\ndonc mise en abs','',0,14),(15979,'1',4234,1066,4,0,'2009-07-07 11:02:00',0,'07/07:<br />\r\nremplacement impossible.<br />\r\nenvoie bientôt ses dates de congés','',0,10),(15980,'1',4067,282,4,0,'2009-07-07 11:06:00',0,'07/07:<br />\r\nmsg laissé pr besoin présence cliente lors de la prestation','',0,10),(15981,'1',2067,848,4,0,'2009-07-07 11:33:00',0,'07/07:<br />\r\nremplcament de mme Vincent accepté par MMe Moreau pour le 13/07<br />\r\n<br />\r\nClé de la boîte aux lettres à récupérer<br />\r\n( dépot par la cliente de la clé de la maison dans la boîte aux lettres puis à la fin dépot par l\'intervenante dans la boîte)','',0,10),(15982,'1',1507,848,4,0,'2009-07-07 11:41:00',0,'07/07:<br />\r\nreplacm accpté pr le 16/07 de 9h à 12h pr Moreau<br />\r\n<br />\r\nclés à récupérer','',0,10),(15983,'0',3744,853,4,0,'2009-07-07 11:50:00',0,'07/07:<br />\r\nserena appelé pr possibilité de remplact par Marisan le 15/07 à partir de 14h30','',0,10),(15984,'1',4522,678,4,0,'2009-07-07 12:13:00',0,'07/07:<br />\r\nmeg laissé pr remplacement souchard par lameira 15/07 de 15à 17h','',0,10),(15985,'1',2397,0,4,0,'2009-07-07 12:18:00',0,'07/07: msg laissé pr remlpacment souchard le 15/07 par lameira à 13h30','',0,10),(15986,'0',2711,678,4,0,'2009-07-07 12:21:00',0,'résiliation contrat (lettre recommandée)','',0,10),(15987,'1',2718,842,4,0,'2009-07-07 12:29:00',0,'07/07: mg laissé pr continuer avec la mm fdm le 17/07 de 15h30<br />\r\n<br />\r\nok pr remplacement','',0,10),(15988,'1',2603,842,4,0,'2009-07-07 12:31:00',0,'07/07:<br />\r\nremplacement accpté pr le 13/07 de 9h à 12h.<br />\r\nmais reconfirmation finde semaine','',0,10),(15991,'1',2721,299,4,0,'2009-07-07 12:51:00',0,'07/07:<br />\r\nmsg laissé pr remplacment par paumard le 13/07 de 9h à 12h','',0,10),(15992,'0',1992,282,4,0,'2009-07-07 12:52:00',0,'congés client:<br />\r\nmois d\'août <br />\r\nne veut pas de remplacmen','',0,10),(16088,'0',3760,1171,4,0,'2009-07-08 15:39:00',0,'ATTENTION A PARTIR DU 5 AOUT LA CLIENTE VEUT LE MERCREDI CAR ELLE VEUT ÊTRE PRéSENT E LORS DES PRESTA;','',0,10),(15995,'0',4644,1099,4,0,'2009-07-07 13:20:00',0,'07/07:<br />\r\nclient non présent annulation prestation','',0,10),(15996,'0',4698,0,1,0,'2009-07-07 13:38:00',0,'cliente souhaite des prestations le vendredi matin.<br />\r\n<br />\r\nPour l\'été ok pour le jeudi am, mais à partir de septembre lui trouver qq un pour vendredi matin','',0,14),(18514,'1',4940,569,7,1,'2009-09-09 12:26:00',0,'appel pour faire point sur 1ère presta. Clt très satisfaite.','1',18513,10),(15998,'0',0,842,4,0,'2009-07-07 13:39:00',0,'vient récup les clé le 08/07','',0,10),(15999,'0',0,237,4,0,'2009-07-07 13:41:00',0,'elle doit déposer sa voiture au garagiste jeudi 9/07 AM donc pas dispo pour travailler. je la mets en absence','',0,14),(16001,'1',1611,507,4,0,'2009-07-07 14:34:00',0,'msg laissé pr abs desousa et possibilité de rempl par Magne demain à 14h','',0,10),(16002,'1',3976,1171,4,0,'2009-07-07 14:37:00',0,'07/07:<br />\r\nmsg laissé pr prob joindre abdelkafi','',0,10),(16003,'1',4700,0,3,0,'2009-07-07 15:13:00',0,'2H ancien client serena','',0,20),(16004,'1',4700,0,3,1,'2009-07-07 15:13:00',0,'brief ok rdv ok au 09/07 à 10H','-2',16003,20),(16005,'1',4700,0,3,3,'2009-07-10 10:00:00',0,'2h d\'entretien courant (sanitaires, sols ....) <br />\r\nvendredi matin dans l\'idéal sinon jeudi matin <br />\r\n','-2',16003,20),(16006,'0',3707,678,4,0,'2009-07-07 15:29:00',0,'msg laissé pr remlpacmen par lafarge 15/07 mm h','',0,10),(16007,'1',4701,0,3,0,'2009-07-07 15:30:00',0,'2 à 3H par semaine<br />\r\n','',0,20),(16008,'1',4701,0,3,1,'2009-07-07 15:31:00',0,'Brief commercial Ok<br />\r\nRdv commercial fixé au 22/07 ','-2',16007,20),(16009,'1',4701,0,3,1,'2009-07-20 10:00:00',0,'la cliente a annulé le rdv car elle a trouvé quelqu\'un directement en CESU. Cependant si elle avait besoin elle nous contacterai car elle a eu une bonne impression.<br />\r\n','-2',16007,20),(16010,'1',4640,0,1,0,'2009-07-07 15:37:00',0,'','',0,19),(16011,'1',4640,0,1,1,'2009-07-07 15:37:00',0,'2 prestations ont eu lieu à ce jour, appel afin de savoir si la cliente est satisfaite, et pour le moment c\'est le cas.<br />\r\nOn continue avec Madame Da Silva. <br />\r\nPuis vacances cliente: 4 premières prestations d\'aôut. Reprise le mardi 18 aôut.','-2',16010,19),(16012,'1',2759,660,4,0,'2009-07-07 16:03:00',0,'annul presta du 14/07<br />\r\n<br />\r\nveut remplacement par Magne le 21/07 mm h<br />\r\ncliente sur place','',0,10),(16013,'1',4214,507,4,0,'2009-07-07 16:13:00',0,'msg laissé pr remplacement desousa<br />\r\nne désire pas de rplt','',0,10),(16014,'1',3998,853,4,0,'2009-07-07 16:23:00',0,'msg laissé pr remplacement par mme brisoux le 13/07 à 9h','',0,10),(16016,'1',2308,1066,4,0,'2009-07-07 17:00:00',0,'msg laissé pr remplacemnt du 15/07 au 16/07 par Marisan de 9h à 13h','',0,10),(16017,'1',3211,0,4,0,'2009-07-07 17:01:00',0,'très mécontent car il souhaitait une prestation de remplacement <br />\r\n','',0,20),(16018,'1',3211,0,4,1,'2009-07-07 17:01:00',0,'l\'intervenante est en arrêt maladie, il lui faut quelqu\'un<br />\r\n','-2',16017,20),(16019,'1',3211,0,4,1,'2009-07-08 10:25:00',0,'il en a marre entre la casse, les prestations ou elle est absente et les prestations ou elle fait du mauvais travail mR marchini ne veut plsu d\'elle.<br />\r\nOu il change de société ou il change d\'intervenante mais il faut faire quelque chose.<br />\r\n','-2',16017,20),(16020,'1',3017,0,4,0,'2009-07-07 17:05:00',0,'A PARTIR DE FIN AOUT DEBUT SEPT LE CLIENT VEUT 2 FOIS 3H PAR SEMAINE / L APPELER POUR LE TENIR INFORME DE LA MISE EN PLACE / TROUVER UNE REMPLACANTE ET METTRE EVENTUELLEMENT DIFAI CHEZ VALONY BOUTONNET.<br />\r\n13.07: M; ROZOV a appelé car suite à une discussion avec MmE ATTARD elle lui a venté les mérites de Mme VALDES. M; ROSOV serait intéressé de bénéficier de presta avec elle à compter du mois de septembre. Voir VA','',0,9),(16021,'1',2749,0,4,0,'2009-07-07 17:07:00',0,'arrêt izak, remplacement<br />\r\n','',0,20),(16022,'1',2749,0,4,4,'2009-07-07 17:08:00',0,'','-2',16021,20),(16259,'1',1038,282,4,0,'2009-07-15 12:34:00',0,'15/07:<br />\r\nclient ok, remplcament par mm ferreira ua lieu de la lugie pr le 16/07 et le 23/07','',0,10),(16024,'1',2749,0,4,4,'2009-07-08 17:08:00',0,'','-2',16021,20),(16025,'0',2417,0,4,4,'2009-07-30 17:10:00',0,'facture + congés izak<br />\r\n','-2',13015,20),(16026,'0',4406,1075,4,0,'2009-07-07 17:11:00',0,'Contrôler le pointage car irrégulier? <br />\r\n24.07 Pointage correcte.','',0,9),(16627,'0',4340,0,3,1,'2009-09-02 16:19:00',1,'','-2',12034,20),(16628,'1',0,763,4,0,'2009-07-24 16:58:00',0,'fait un retour concernant la rupture conventionnelle<br />\r\n','',0,20),(16028,'0',2102,0,4,0,'2009-07-07 17:14:00',0,'busway a coté de decathlon','',0,14),(16029,'1',2506,0,4,0,'2009-07-07 17:17:00',0,'souhaite un changement d\'intervenante définitif<br />\r\n','',0,20),(16030,'1',2506,0,4,1,'2009-07-07 17:17:00',0,'elle est de moins en moins soigneuse<br />\r\n','-2',16029,20),(16032,'0',3299,0,6,0,'2009-07-07 18:16:00',0,'BASE 15/06/09 :<br />\r\nAnnulation client : 17/08/09 : 1 semaine soit 4 h. CREDIT ANNULATION CLIENT RESTANT : 5 semaines soit 20h.<br />\r\nAnnulation client (grippe A) : 14/12/09 = 1s. CREDIT ANNULATION RESTANT = 4s<br />\r\n<br />\r\nBASE 15/06/2010 : <br />\r\n1er au 15/08/2010 : CP<br />\r\n16 au 29/08/2010 : ANNUL. CLT = 2s. CR RESTANT =4s<br />\r\n23+24/09/2010 : sal.(BALAN) abst. = -4h<br />\r\n01/11/2010 : férié = -2h<br />\r\n11/11/2010 : férié = -2h<br />\r\n28+30+31/12/2010 : P (BALAN) = pas de R = CR RESTANT = 3s (-6h)<br />\r\n28/02 au 05/02/2011 : CP (BALAN): pas de R. CR restant = 2s<br />\r\n= -6h','',0,12),(16033,'0',0,1189,7,1,'2009-07-07 18:59:08',0,'Vérification des références','-2',0,44),(16034,'0',0,1189,7,1,'2009-07-07 15:00:00',1,'','-2',16033,44),(16035,'0',0,1190,7,1,'2009-07-08 07:47:05',0,'Vérification des références','-2',0,46),(16036,'0',0,1190,7,1,'2009-07-08 15:00:00',1,'','-2',16035,46),(16081,'1',1120,233,4,0,'2009-07-08 14:27:00',0,'Laisser msg pour report de presta au 13/07 au lieu du 14/07 au même heures.','',0,10),(16037,'0',3707,1008,4,0,'2009-07-08 09:37:00',0,'08/08: accpte remplacement','',0,10),(16038,'0',1358,864,4,0,'2009-07-08 09:50:00',0,'congés clients: dern: 07/07<br />\r\nreprise: 11/08','',0,10),(16039,'0',1904,0,6,0,'2009-07-08 09:52:00',0,'Annulation client : 08/07/09 : 1 semaine soit 2h. CREDIT ANNULATION CLIENT RESTANT : 4 semaines soit 8h.','',0,12),(16040,'1',3976,1166,4,0,'2009-07-08 10:26:00',0,'08/07:<br />\r\nremplacement prestation abdelkafi par marisan le 08/07 à 15h','',0,10),(16041,'1',1267,273,4,0,'2009-07-08 10:40:00',0,'04/08/ <br />\r\nNE VEUT PAS DE REMPLACEMENT PR CETTE SEMAINE <br />\r\nMAIS VEUT PR LE 19/08 ET LE 26/08','',0,10),(16042,'1',4522,569,4,0,'2009-07-08 10:43:00',0,'08/08: accpt remplacement par Lameira pr le 13/07 à 9h 11h<br />\r\nclé à récup par Lachaud<br />\r\n','',0,10),(16043,'1',2397,299,4,0,'2009-07-08 10:47:00',0,'08/08:<br />\r\nremplacment accpté avec lameira pr le 16/07 de 13h30 à 17h30<br />\r\nrécupérer les clés par Lachaud','',0,10),(16044,'1',2648,1066,4,4,'2009-07-08 10:55:00',0,'Laisser à nouveau Msg pour rplcmt de Mme PAVLOVIC.(08/07/09)','-2',15940,10),(16045,'1',3211,0,4,1,'2009-07-08 11:03:00',0,'il souhaite arrêter avec Mme Izak.<br />\r\nOk nous allons lui proposer une reprise avec Mme Iochem.<br />\r\nIl souhaiterais que la dernière prestation ai lieu au 15/07 avec izak.<br />\r\nOk reprise Izak semaine prochaine<br />\r\n','-2',16017,20),(16046,'0',3995,453,4,0,'2009-07-08 11:04:00',0,'08/08:<br />\r\ncliente ne veut pas de remplacement <br />\r\nannule le mois de juillet et août<br />\r\nreprise le 04/09','',0,10),(16047,'1',0,812,4,0,'2009-07-08 11:04:00',0,'elle est en arrêt maladie <br />\r\n','',0,20),(16048,'1',0,812,4,4,'2009-07-08 11:05:00',0,'','-2',16047,20),(16049,'1',1264,273,4,0,'2009-07-08 11:13:00',0,'08/08:<br />\r\ndéplacement prestation jour férier accpté au 15/07 de 13h30 17h30','',0,10),(16050,'1',2259,273,4,0,'2009-07-08 11:13:00',0,'Eu clt pour rplcm du mardi 14/07 au vendredi 17/07. Clt doit nous rappeler. OK Pour Prestation le 17/07.','',0,10),(16051,'1',753,112,4,0,'2009-07-08 11:18:00',0,'08/08:<br />\r\nmsg laissé pr déplacment h du jour férié au 13/07 de 9h à 12h<br />\r\n<br />\r\ncliente ne veut pas','',0,10),(16052,'1',2721,299,4,4,'2009-07-08 11:21:00',0,'à nouveau pour le rplcm interv par Mme paumard le 13/07 de 9h à 12h.','-2',15991,10),(16053,'1',1654,472,4,0,'2009-07-08 11:26:00',0,'08/08:<br />\r\nmodification souhaits annulation été:<br />\r\ndern 02/07 <br />\r\nrepri 20/07','',0,10),(16054,'0',3171,0,6,0,'2009-07-08 11:41:00',0,'Annulation client : 20/08/09 : 1 semaine soit 3 h. CREDIT ANNULATION CLIENT : 5 semaines soit 15h.','',0,12),(16055,'1',4120,853,4,0,'2009-07-08 11:46:00',0,'08/08: remplca accpté par Marisan le 16/07 de 9h à 12h','',0,10),(16056,'1',3560,494,6,1,'2009-07-08 11:48:00',0,'Appel du client,Ne ve pas de remplacement pendant les congés de l\'interv.','-2',14716,10),(16057,'1',3560,494,4,1,'2009-07-08 11:49:00',0,'Appel clt ve rplcmt si possible le jeudi 16 ou vendredi 17 av l\'interv sinon annul presta. La tenir au courant.','-2',14717,10),(16058,'1',3560,494,4,0,'2009-07-08 11:56:00',0,'08/08:<br />\r\nmsg laissé pr déplcament h j férier possible le 16/07 de 9h à 12h<br />\r\n<br />\r\nconfirmation cliente','',0,10),(16059,'0',2887,746,4,0,'2009-07-08 12:03:00',0,'pas de répondeur pas prévenu pr le 14/07','',0,10),(16060,'1',2067,453,4,0,'2009-07-08 12:12:00',0,'08/08:<br />\r\ncongés client<br />\r\ndern: 10/08<br />\r\nreprise: 07/09','',0,10),(16061,'1',840,1066,4,0,'2009-07-08 12:14:00',0,'Prestation maintenu pour le 10/07.<br />\r\nPrestation du 14/07 annulé.<br />\r\nPrestation du 17/07 reporter au 16/07 effectué par Mme Chardon en rplcm interv (6h de presta)','',0,10),(16062,'1',2573,282,4,0,'2009-07-08 12:23:00',0,'08/08:<br />\r\ncongés client:<br />\r\ndern: 24/07<br />\r\nrepr: 11/09','',0,10),(16063,'1',3816,0,4,0,'2009-07-08 12:24:00',0,'hawari en arrêt maladie ','',0,20),(16064,'1',3816,0,4,4,'2009-07-08 12:25:00',0,'','-2',16063,20),(16066,'1',2501,660,4,0,'2009-07-08 12:43:00',0,'08/08:<br />\r\nne veut pas de remplacement de mme aya car chien méchant','',0,10),(16067,'0',4704,1192,3,0,'2009-07-08 12:46:00',0,'20.07: Mess Rpdr clte pour informer intervenante Mlle LE BERRE à compter du 22.07 de10h à 12h pdt 2 mercredi. Peut-être qu\'après autre jour. Voir avec VA ce qu\'elle en pense.<br />\r\n24.07: Clte moyennement satisfaite. N\'a pas pris d\'initiative, elle est allée trop vite (pas assez dans le \"recoin\"). Elle n\'a pas utiliser le prdt à vitre pour la table de salon qui est en verre.','',0,9),(16069,'0',1542,299,4,0,'2009-07-08 12:57:00',0,'08/07:<br />\r\nmsg laissé pr remlpacmen au ludi 13/07 de 9h 12h','',0,10),(16070,'0',1383,0,4,0,'2009-07-08 13:00:00',0,'MESSAGE RPDEUR POUR LUI CONFIRMER LES REMPLACEMENTS AVEC BRACKMAN SUR LES MEMES CRENAUX HORAIRES / DOIT NOUS RAPPELER POUR NOUS DIRE SI CLE NECESSAIRE POUR LUNDI','',0,9),(16104,'0',1383,0,1,0,'2009-07-09 09:13:00',0,'le client a installé une alarme : en entrant composer le code 3108 et en partant Maison pleine + 3108 ; si problème énoncer le code ménage & compagnie dans haut parleur','',0,9),(16072,'1',3117,299,4,0,'2009-07-08 13:03:00',0,'08/08:<br />\r\nne désire pas de remplacement pendant les vac de mme Lachaud','',0,10),(16073,'1',1340,299,4,0,'2009-07-08 13:06:00',0,'08/08:<br />\r\nmssg laissé pr remplcament du 17/07<br />\r\npar neves de 9h à 13h','',0,10),(16074,'1',3175,842,4,0,'2009-07-08 13:09:00',0,'msg lais pr déplaceme 15/07 au 16/07','',0,10),(16075,'1',3190,842,4,0,'2009-07-08 13:16:00',0,'08/08:<br />\r\n15/07 prestation de 9hà 11h','',0,10),(17665,'1',4797,0,3,1,'2008-09-03 15:45:00',0,'aurait éventuellement quelqu\'un<br />\r\n<br />\r\nFinalement intervenante KO<br />\r\n<br />\r\nProspect trop éloigné ','-2',17663,20),(16079,'0',0,1191,7,1,'2009-07-08 14:06:45',0,'Vérification des références','-2',0,44),(16080,'0',0,1191,7,1,'2009-07-08 15:00:00',1,'','-2',16079,44),(16083,'0',4090,489,4,0,'2009-07-08 14:56:00',0,'Cliente arrête les prestations car elle va prendre formule :<br />\r\ngarde d\'enfant + ménage','',0,14),(16084,'1',3897,1184,7,0,'2009-07-08 15:15:00',0,'','',0,10),(16085,'1',3897,1184,7,4,'2009-07-08 15:15:00',0,'pour faire point sur 1ère presta de la nouvelle interv.','-2',16084,10),(16086,'1',1529,112,4,0,'2009-07-08 15:19:00',0,'08/08:<br />\r\nrempl accpt<br />\r\nNeves 13/07 14h 16h<br />\r\nclient sur place','',0,10),(18523,'1',4564,1210,4,0,'2009-09-09 15:11:00',0,'cliente ok pour changement horaires <br />\r\n+ tot ds l\'AM','',0,10),(17558,'0',4366,918,4,0,'2009-08-20 17:13:00',0,'20.08: Mess à Mme RUBIO afin de savoir si serait interessée d\'avoir 1 presta de 2h/15jrs à côté de chez elle. Dès rpse soit informer clte du changement, soit proposer à une aide ménagère. Mme RUBIO est complète. Elle ne peut pas intervenir chez ce client. ','',0,9),(16090,'1',2412,0,4,0,'2009-07-08 16:03:00',0,'décaler demain et semaine prochaine de 8h à 10H','',0,20),(16091,'1',2412,0,4,4,'2009-07-08 16:05:00',0,'','-2',16090,20),(16092,'0',927,0,4,0,'2009-07-08 16:18:00',0,'J EXPLIQUE A LA CLIENTE QUE MME PERREIRA EST EN ARRET ET QU IL RISQUE DE SE PROLONGER / LUI DIRE QUE SON ARRET EST PROLONGE / LUI TROUVER QQUN DEFINITIF OU LAISSER MHAMMEDI EN ATTENDANT ET POURQUOI PAS TOUT LE TEMPS<br />\r\n17.08: Licenciement de Mme MADANI. Dc déterminer qui l\'on met pour le 3.09.09','',0,9),(17460,'1',3381,660,4,0,'2009-08-19 09:42:00',0,'19/08:<br />\r\nmsg laissé pr rmelpacment par souchard le 27/08 de 14 à 16h<br />\r\nreprise des prestation avec lopes les vendredi de 15h30 à 17h30?<br />\r\n<br />\r\nrentré dans le soft','',0,10),(16094,'1',0,905,4,0,'2009-07-08 16:21:00',0,'démissionne<br />\r\n','',0,20),(16095,'1',0,905,4,1,'2009-07-08 16:21:00',0,'elle démissionne ne peut pas rester avec 3H de prestations','-2',16094,20),(16097,'1',4641,1001,4,0,'2009-07-08 16:23:00',0,'08/08:<br />\r\npas besoin de prestation pour la semaine du 14/07<br />\r\nva rappeler pour organisation mois été','',0,10),(16098,'1',3901,848,4,0,'2009-07-08 16:38:00',0,'08/08:<br />\r\ndéplcement h du 14/07 au 13/07 au matin<br />\r\n<br />\r\nveut des remplcame pd vac Moreau','',0,10),(16100,'1',3897,1184,4,0,'2009-07-08 17:01:00',0,'08/08;<br />\r\n satisfaite de la prestation de Mme Firmery<br />\r\n<br />\r\ndésire des prestations régulières pour le mercredi de 9h30 à 11h30<br />\r\net le vendredi de 9h à 11h','',0,10),(16103,'1',4270,0,1,1,'2009-07-08 18:36:00',0,'Client comprend très bien que ce ne soit pas possible ts les 15 jrs et maintient la presta du 13/07, ce sera la dernière, mme Njangue laissera la clé en partant. 1 presta ttes les semaines ça fait trop, il va chercher un autre système !','-2',16101,2),(16105,'1',4564,1062,4,0,'2009-07-09 09:15:00',0,'Clt prévenue abs cupit 09/07/09','',0,10),(16106,'0',3220,0,1,0,'2009-07-09 09:18:00',0,'un chèque lui aurait été retourné : message ce jour lui demandant de nous rappeler pour nous communiquer les références du chèque et voir si on l\'a enregistré chez nous','',0,9),(16162,'0',3220,0,5,0,'2009-07-10 10:51:00',0,'LA CLIENTE EST SATISFAITE DE MME SINA / PAR CONTRE PETIT SOUCI AU NIVEAU DU NETTOYAGE DES VITRES CAR DES TRACES AU SOLEIL / VOIR AVEC ELLE COMMENT ELLE FAIT LES VITRES<br />\r\n5.08: J\'ai fait le point avec Mme SINA sur ce pblm. Cela proviendrait du prdt à vitre de marque St Marc qui ne serait pas efficace. Car chez autres clts pas de pblms. Elle en avait même fait part au mari de la clte qui a lui même tester ce prdt. J\'ai essayé de joindre la clte=>mess rpdr sur tel professionnel.','',0,9),(16108,'1',3319,1046,4,0,'2009-07-09 09:25:00',0,'9.07: La clte me demadne si Mme DUFAY pourrait intervenir 4h au lieu de 3 le 15.07.09. Mail Mme DUFAY <qui est actuellement en CP.<br />\r\n13.07: Remise des cles à Mme DUFAY','',0,9),(16422,'1',1969,472,4,0,'2009-07-20 10:22:00',0,'20/07:<br />\r\nmsg laissé pr remlpacemnt le 21/07 de Ferreira de 12h30 à 15h30','',0,10),(16110,'1',4496,1166,4,0,'2009-07-09 09:40:00',0,'09/09:<br />\r\nclient prévenu retard potentiel','',0,10),(16111,'0',4705,0,3,0,'2009-07-09 09:55:00',0,'LE CLIENT VEUT 3 OU 4 H<br />\r\n10.07: Démarrage le 15.07 avec 4h, 2 presta successive; puis 3h/sem.<br />\r\n10/07: Mess rpdr clt pour informer mise en place Mlle LE BERRE le 15.07.09 <br />\r\n15.07: Mise en place de Mlle LE BERRE','',0,9),(16113,'1',2113,507,4,0,'2009-07-09 09:59:00',0,'09/07:<br />\r\nmsg laissé pr abs de sousa et remplacent par Magne','',0,10),(16114,'0',4706,0,3,0,'2009-07-09 10:03:00',0,'VEUT 4 HEURES HEBDO FRACTIONNE EN 2 FOIS 2H DEBUT ET FIN DE SEMAINE<br />\r\n15.07: La clte souahite 1 presta de 3h vers le 31.07, puisinter à compter du 1er/09 2x2h ou 3h<br />\r\n20.07.09: info clt MMe LAVILLE en presta ponctuelle le 31.07 de 9h à 12h.','',0,9),(16258,'0',0,1097,5,0,'2009-07-15 12:29:00',0,'AVERTISSEMENT ORAL SUITE PROBLEMES CHEZ VERTUEL QUI A VOULU CHANGE D INTERVENANTE / LA PROCHAINE FOIS METTRE UN AVERTISSEMENT ECRIT','',0,9),(16118,'1',1542,112,4,0,'2009-07-09 10:34:00',0,'09/07:<br />\r\nclient accpte remplacement<br />\r\n<br />\r\nsur place pd la presta','',0,10),(16119,'0',4195,0,4,0,'2009-07-09 10:54:00',0,'L EPOUSE DU CLIENT VEUT CHANGER D INTERVENANTE ET N A PAS DIT POURQUOI. MESSAGE RDEUR PROPOSANT KHOUNLOTHAM LE JEUDI MATIN A PARTIR DU 23.07 / IL FAUDRA SUREMENT FAIRE LA MISE EN PLACE ??? on pourrait mettre aussi une des personnes qu\'on va voir dans la semaine si elles sont bien.<br />\r\nAVANT DE VALIDER LA MISE EN PLACE AVEC KHOUNLOTAM VOIR SI DEKYNDT A RAPPELE POUR DIRE SI OK DE PERMUTER SA PRESTA DU JEUDI MATIN AU JEUDI AM CAR CHEZ CABIROL PRESTA OBLIGATOIREMENT LE MATIN<br />\r\n13.07: J\'ai eut le clt, qui m\'a dit que sa compagne trouvait que Mlle AKEVA faisait le ménage de manière superficiel. Ok pour intervention le jeudi matin de 9h à 12h à compter du 23.07;<br />\r\n15.07: sms Mlle KOUNLOTHAM Tram 1 =>place de l\'europe + Bus 9 direction gramont descendre arrêt Evariste Gallois<br />\r\n23.07: Suite erreur de ma part j\'ai du amener les cles à Mme KOUNLOTHAM soit 1/2h de retard sur sa presta<br />\r\n24.07: Point qualité clt. Satisfait mais sans plus. Elle n\'aurait pas fait la poussière ds le séjour. C\'est sa compagne qui a du le lui dire. Mlle KOUNLOTHAM trouve que ça fait trop loin de chez elle. Voir VA<br />\r\nSinin refaire 1 point avec le clt ds qlq tps.','',0,9),(16217,'1',2260,567,6,0,'2009-07-13 14:11:00',0,'Congés client du 05/08 au 22/08.<br />\r\ndern: 03/08 reprise le 31/08','',0,10),(16121,'1',3751,0,4,0,'2009-07-09 11:25:00',0,'résilie le contrat aprés la prestation du 13 juillet pour déménagement dans l\'Oise lettre Recommandée reçue le 09/07','',0,10),(16122,'1',3332,1166,4,0,'2009-07-09 12:04:00',0,'Attention à partir de SEPTEMBRE La cliente veut 1 heure <br />\r\nsupplémentaire à ses prestations.','',0,10),(16123,'1',2406,864,4,0,'2009-07-09 12:35:00',0,'Clt OK pour rplcm du 14/07 au 17/09 au même heures.','',0,10),(16124,'1',1074,212,4,0,'2009-07-09 12:44:00',0,'09/07:<br />\r\nmsg laissé pr déplacement 14/07 au 13/07: de 9h à 12h','',0,10),(16125,'1',963,359,4,0,'2009-07-09 12:55:00',0,'09/07:<br />\r\nmsg laissé pr déplacemnt 14/07 au 16/07 mm h','',0,10),(16126,'1',3774,212,4,0,'2009-07-09 13:12:00',0,'Laisser Msg pour report presta du 14/07 au 13/07 de 9h à12h.','',0,10),(16127,'0',4289,1099,4,0,'2009-07-09 13:21:00',0,'Attends confirmat° du report du 14/07 au 13/07 de 9h à12h.<br />\r\n','',0,10),(16128,'0',3964,359,4,0,'2009-07-09 13:23:00',0,'Attente de réponse pour report presta du 14/07 au 16/07 de 9h à 13h.','',0,10),(16129,'0',2405,619,4,0,'2009-07-09 13:27:00',0,'DECALER PRESTA DU 29/07 AU 30/07 CAR COLLEAUX PASSE SON PERMIS LE 29/07','',0,14),(16131,'1',3884,1171,4,1,'2009-07-09 13:30:00',0,'Eu clt au tél annule le 06/08 et le 13/08.reprise le 20/08 ','-2',14669,10),(16132,'1',2812,597,4,0,'2009-07-09 13:32:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nPas pointé ce jour chez Mme REDONDIE 9H12H<br />\r\n <br />\r\nBonne journée,<br />\r\n <br />\r\nclaudine guicheteau<br />\r\n','',0,14),(16133,'0',2241,489,4,0,'2009-07-09 14:02:00',0,'MME CHARRIER N\'EST PAS ALLEE TRAVAILLER MERCREDI MATIN CAR RDV AVEC A.S.<br />\r\nCLIENT NON PREVENUE<br />\r\nREUSSI A DECALER PRESTA AU VENDREDI MATIN<br />\r\nMISE EN ABS POUR MERCREDI MATIN','',0,14),(16134,'0',4708,0,3,0,'2009-07-09 14:06:00',0,'FILLE DE MME DUMAS / SOUHAITE UNE PRESTA DE 4H HEBDO N IMPORTE QUAND SAUF LE MERCREDI / PERSONNE TRES EXIGEANTE<br />\r\n25.09: Mess rpdr clte pour faire point qualité clte. Elle aurait appelé demandant qu\'on la rappelle.<br />\r\n25.09: La clte a rappelé, elle est moyennement satisfaite de sa presta car traces sur lavabo de sdb. Elle n\'a pas levé gobelet pour nettoyer l\'extérieur, ni l\'intérieur. N\'a pas levé tapis sdb + séjour. Jouet sous canapé... La semaine prochaine sa maman sera présente pour lui expliquer comment faire. Je dois faire le point avec mme ménard le 9.10 suite inter seule de mme BAGDADI<br />\r\n6.10: Appel de la clte m\'informant qu\'elle mettait fin au contrat car pas assez satisfaite de mme bagdadi. Car pas assez efficace+fiable (asbte semaine dernière). Envoie bon de commande +chq.<br />\r\nSi nous avons qlqun de TB ok pour recommencer','',0,9),(16240,'0',1598,0,4,0,'2009-07-15 10:50:00',0,'msg pour remplacement prestation le 23/07 de 9h à 13h avec magné','',0,10),(16136,'0',4709,0,4,0,'2009-07-09 14:21:00',0,'9.07/ Envoie devis par mail + mess rpdr clte<br />\r\n20.07: Relance prospect','',0,9),(16138,'1',3144,569,6,0,'2009-07-09 14:23:00',0,'dernière le 22/07 reprise le 19/08. (veut rplcmt) ','',0,10),(16139,'0',4710,0,4,0,'2009-07-09 14:24:00',0,'la cliente n\'est pas en confiance<br />\r\nelle souhaite être la les premiers temps, pour connaitre l\'intervenante. <br />\r\nsi possible vendredi / samedi ou mercredi AM<br />\r\n<br />\r\nElle souhaite 3h de prestation.<br />\r\n<br />\r\nLui mettre qqun qui restera longtemps','',0,14),(16142,'0',3964,359,4,0,'2009-07-09 15:09:00',0,'09/07: mal serena<br />\r\ncongés clients:<br />\r\nderni 29/07<br />\r\nreprise: 07/09<br />\r\n','',0,10),(16143,'0',0,1192,7,1,'2009-07-09 15:52:56',0,'Vérification des références','-2',0,9),(16145,'0',0,1193,7,1,'2009-07-09 15:53:11',0,'Vérification des références','-2',0,46),(16146,'0',0,1193,7,1,'2009-07-09 15:00:00',1,'','-2',16145,46),(16147,'1',4711,1192,4,0,'2009-07-09 16:03:00',0,'9.07: Suite conversation de la fille pour demande de presta 2h/sem pdt 1 1/2 mois, j\'ai cherché à la rappeler car pblm / nom contrat clt.<br />\r\n13.07: La clte risque d\'accoucher d\'ici demain. Donc souhaite 14 presta à compter de la semaine prochaine. J\'ai mis Mlle LE BERRE. Presta le jeudi de 14 à 16h. Informer Mlle LE BERRE mercredi <br />\r\nIl faut impérativement que la pers ne parte pas en CP pdt l\'été.<br />\r\n15.07: Vu avec VA on met Mlle LE BERRE car dispo tt l\'été.<br />\r\nJe remettrais fiche clt le 20.07.09<br />\r\n24.07: Mess rpdr clte pour point qualité<br />\r\n24.07 Clte pas satisfaite de Mlle LE BERRE: trop rapide, ne fait pas assez dans le détail, sol mal nettoyé, repassage insuffisant => demande le changement d\'intervenante.<br />\r\n27.07: J\'ai eut la clte OK POUR PRESTA LE 29.07 + 5.08+12.08+19.08+24.08 avec Mlle BONNETON<br />\r\n30.07: La clte est ravie!!!','',0,9),(16884,'1',2500,282,4,0,'2009-07-30 11:45:00',0,'30/07:<br />\r\nne veut pas de remplcament pr le 7/08 et le 14/*08','',0,10),(16149,'0',3929,0,4,0,'2009-07-09 17:02:00',0,'prest du 09/07/2009 annulée la veille au soir tard, pas facturée mais intervenante (pas prévenue) s\'est déplacé quand même, a été payée.','',0,21),(16838,'0',3436,0,1,0,'2009-07-29 16:50:50',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16153,'1',963,359,4,0,'2009-07-10 09:33:00',0,'10/07:<br />\r\nmsg laissé sur portable pr abs Mme Durand<br />\r\n','',0,10),(16154,'1',1120,233,4,0,'2009-07-10 09:54:00',0,'aacpt remplacement 14/07 au 15/07 mm h.<br />\r\nnnule semaine du 3<br />\r\ndonc annul prestation du 24/07 et 21/07','',0,10),(18232,'0',4348,0,4,0,'2009-09-02 09:15:00',0,'MISE EN PLACE DE MME MERCIER LE 09.09 POUR REMPLACER MME DUCLOS<br />\r\n9.10: Clte satisfaite des presta de Mme MERCIER; Annule le 16.09','',0,9),(18579,'1',3685,1055,4,0,'2009-09-10 11:47:00',0,'10.09: Envoie carnet de liaison','',0,9),(16198,'0',4692,644,4,0,'2009-07-13 11:05:00',0,'13.07: Mme M\'HAMEDI se sent mal donc ne pourra pas faire sa prestation chez cette clte.<br />\r\nMess Rpdr clte pour lui prosper Mlle ZINE jeudi 16.07 à partir de 14h<br />\r\n13.07: Pour le 16.07 pas possible pour la clte. Ok pour le 22.07 de 9h à 12h => MmE AGRABHA 9.4KM (et a des annul toute la journée du 22.07. SMS agrabha envoyé','',0,9),(16155,'1',2407,915,4,0,'2009-07-10 10:15:00',0,'10/07:<br />\r\ncongés client<br />\r\ndern : 31/07<br />\r\nrepri: 11/09','',0,10),(16156,'1',2263,864,4,0,'2009-07-10 10:21:00',0,'10/07:<br />\r\nannul presta du 15/07<br />\r\nsouhaite déplacer la prestation du 22/07 au 24/07 au matin qi possible ou sinon 23/07 <br />\r\nmais tj avec la mm intervenante','',0,10),(16157,'1',2312,1157,4,0,'2009-07-10 10:30:00',0,'10/07:<br />\r\ncongés client:<br />\r\ndern 04/09<br />\r\nreprise: 02/10','',0,10),(16158,'1',4580,1099,4,0,'2009-07-10 10:39:00',0,'10/07:<br />\r\ncongés client:<br />\r\nder 31/07<br />\r\nreprise 28/08','',0,10),(16159,'1',584,0,9,1,'2009-07-10 10:44:00',0,'Msg laissé sur port cliente pour proposer qq de façon ponctuelle en attendant de trouver qq de fixe pour la rentrée','-2',15773,2),(16160,'1',3994,597,4,0,'2009-07-10 10:50:00',0,'Re Bonjour<br />\r\n <br />\r\nJe compte y aller pour 14h30 donc 14h30 17h30. Mme METAYE préfère l\'après midi. <br />\r\n<br />\r\nBonsoir Bonnie,<br />\r\n <br />\r\nJe travaille 3 h MERCREDI 15 jUILLET 2009 chez Mme METAYE.<br />\r\n <br />\r\nJe lui avais laissé un mot par rapport au 14.07.09 férié, et elle m\'a appelé ce soir pour me demander de venir comme cela m\'arrangeai.<br />\r\n <br />\r\nJe pointerai donc Mercredi après midi.<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nClaudine GUICHETEAU<br />\r\n','',0,14),(16161,'1',4634,0,9,0,'2009-07-10 10:50:00',0,'2h/s FDS mise en place rapidement. ','',0,2),(17201,'0',3915,282,4,0,'2009-08-11 10:11:00',0,'11/08:<br />\r\nrappelle à la fin de la semaine pour dire si elle prolonge ses vacances','',0,10),(16346,'0',4705,0,4,0,'2009-07-16 17:16:00',0,'LE CLIENT ANNULE LES PRESTA DES 22 ET 29 JUILLET / PREVENIR L INTERVENANTE / CONCERNANT LE POINT QUALITE LE CLIENT NE VEUT PAS SE PRONONCER AU BOUT D UNE SEULE PRESTATION MAIS VOUDRA DU REPASSAGE PAR LA SUITE DONC IL FAUDRA TROUVER QQUN D AUTRE<br />\r\n30.07: Mlle le berre est en AM =>10.08. J\'ai laissé 1 messa u clt pour lui proposer 1 presta le jeudi 6.08 de 9 à 12h avec Mme MAREF. Clt ok pour presta','',0,9),(16164,'1',1228,429,5,0,'2009-07-10 10:53:00',0,'L INTERVENANTE TROUVE LA PRESTA DIFFICILE CAR 8 CHATS ET BEAUCOUP DE CHOSES A FAIRE EN PEU DE TEMPS / PROGRAMMER UN POINT QUALITE COURANT SEPTEMBRE<br />\r\n10.09: Mess rpdr clte lui faisant part de notre démarche qualité. VA ira faire ce point le 24.09 au cour de la presta de mme samper 8h30/11h30.<br />\r\n21.09: Arrêt maladie prolongé d\'1 sem. pour M. samper. J\'ai proposé mme roullot le vendredi apm à la clte. <br />\r\nMme TARDIF ok pour 13h/16h. Mail de confirmation à Mme ROULLOT pour effectuer presta le vendredi 25.09. + Reprogrammer 1 point qualité de mme samper chez ce clt. Voir VA pour date','',0,9),(16166,'1',4712,0,9,0,'2009-07-10 11:11:00',0,'FDS HORAIRES INDIF','',0,2),(16168,'1',4595,0,9,1,'2009-07-10 11:18:00',0,'Début des presta le 13/07 avec mme Da Silva. OK lundi AM (13/07 matin). Client en déplacement tout le mois d\'août donc ne pense pas que des presta en remplacement seront nécessaires, si besoin ns appelle','-2',14829,2),(16167,'0',3760,1171,4,0,'2009-07-10 11:11:00',0,'10/07:<br />\r\nabdelkafi abs<br />\r\nremplacemnt par Barry pr faire repassage à 14h','',0,10),(16169,'1',2105,0,9,0,'2009-07-10 11:22:00',0,'2H JEUDI APRES MIDI','',0,2),(16171,'1',2506,0,4,1,'2009-07-27 16:07:00',0,'Ok pour la transition avec iochem à partir de la semaine 34 (du 17 au 22/08)<br />\r\nTransmission coordonnées a iochem <br />\r\n','-2',16029,20),(16406,'1',3168,0,1,0,'2009-07-20 08:20:59',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(16173,'1',4700,0,3,1,'2009-07-24 11:46:00',0,'Nous relance pour savoir si nous avons quelqu\'un de disponible (est toujours en attente des documents) <br />\r\n','-2',16003,20),(16174,'0',4253,1062,4,0,'2009-07-10 14:45:00',0,'10/07:<br />\r\nmsg laissé abs cupit','',0,10),(16175,'1',1170,567,4,0,'2009-07-10 14:56:00',0,'10/07:<br />\r\nne veut pas de remplacement<br />\r\net annule 17/08','',0,10),(16176,'0',3989,0,5,0,'2009-07-10 15:01:00',0,'10/07/2009 : intevenante n\'a pas pu rentrer chez la cliente. Prestation facturée','',0,21),(16177,'1',4424,0,4,0,'2009-07-10 15:48:00',0,'LE CLIENT PREFERE ANNULER LES PRESTA PENDANT L ABSENCE DE MME TIRONI / TENIR INFORME LE CLIENT SUR SA REPRISE<br />\r\n24.07: Mess Rpdr clte pour lui dire arrêt prolongé de 15 jours.<br />\r\n11.09: Clt ok pour reprise des presta le 18.09','',0,9),(16179,'1',4118,1174,7,6,'2009-07-10 16:00:00',0,'R.A.S à voir avec retour d\'appréciation clte.','-2',15721,10),(16180,'1',4666,0,4,0,'2009-07-10 16:47:00',0,'déplacement cette semaine / informationsmelle cheuala tardivement <br />\r\n','',0,20),(16181,'1',4666,0,4,4,'2009-07-10 16:47:00',0,'','-2',16180,20),(16182,'1',959,165,4,0,'2009-07-10 18:10:00',0,'Bonjour,<br />\r\n<br />\r\nPas de télépointage en début de prestation chez Mr Touron, le téléphone ne fonctionnait pas. Finalement j’ai trouvé la panne, ils ont débranché tous les appareils. <br />\r\nBon week-end <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(16183,'0',4394,1097,1,0,'2009-07-15 10:53:00',0,'ORGANISER UN RDV AVEC TOUMI A MON RETOUR POUR QUE JE RECUPERE LES CLES DE SCIANGULA PUIS LES ENVOYER AU CLIENT<br />\r\n15.07 BA a récupéré les clts clts<br />\r\n15.07: Appel du clt ns informant que Mme TOUMI aurait cassé 1 poignée de porte de SDB + renversé 1 bouteille dans 1 placard qui aurait fait gondoler la planche + cassé le flexible de l\'aspirateur. La dernière presta a eut lieu il y a 3 sem.<br />\r\nVA a rappelé le clt (Mme TOUMI ni les dires) pour dire que le délai est de 72h pour déclarer 1 sinistre (cf conditions générales des ventes). Le clt laisse tomber.','',0,9),(16185,'1',4283,0,4,0,'2009-07-12 10:55:00',0,'APPELER HMAMOU POUR LUI REMETTRE LES CLES DU CLIENT POUR SON REMPLACEMENT DES 22.07, 5.08 ET 12.08<br />\r\n20.07: Vu avec Mme HAMOU remise des cles mardi après mise en place de Mlle BONNETON. Car travaille la mtin sur l\'avenue de l\'agriculture.<br />\r\n27.07: J\'avais laissé 1 mess à la clte suite pblm sur presta/ CLes du portillon non sur le trousson','',0,9),(16187,'0',2272,199,4,0,'2009-07-13 08:58:00',0,'10.07: La clte a demandé 1 presta le 29 ou 30/07<br />\r\n22.07: Mess Rpdr clte pour lui prposer Mlel BONNETON LE 29.07 même horaire que KOUNLOTHAM<br />\r\n27.07: Mess Rpdr clte pour savoir si ok pour mercredi','',0,9),(16876,'0',3437,0,1,0,'2009-07-29 17:55:38',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16842,'0',3888,0,1,0,'2009-07-29 16:51:19',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(16193,'1',3107,339,5,0,'2009-07-13 09:30:00',0,'13.07: Appel du clt me faisant part que Mme ABBA serait arrivée 1/4h à l\'avance. Le clt n\'était pas content. En + Mme ABBA ne serait pas souriante, ce qui déplait au clt<br />\r\n13.07: Le clt m\'a rappelée me faisant part que Mme ABBA serait partie. Il y aurait eut 1 accrochage entre le clt et Mme ABBA (le clt n\'apprécie pas cette personne). => changement d\'intervenante.<br />\r\n13.07: Mess Rpdr clt pour lui propsoer Mme TOUMI jeudi 16.07, puis Mme BERTHE le 21.07 + 28.07 de 9h30 à 12h.<br />\r\nClt ok. Mails envoyé aux 2 intervenantes','',0,9),(16195,'1',2573,0,4,0,'2009-07-13 09:58:00',0,'annulation de la prestation du 17 juillet','',0,10),(16196,'0',1670,0,4,0,'2009-07-13 09:59:00',0,'annulation du 15 22 et 29 juillet ','',0,10),(16197,'1',1529,112,4,0,'2009-07-13 10:14:00',0,'le 13/07/09. ATTENTION clt veut des remplacements que le matin à partir de 9h00. Pas besoin de clé, il y aura quelqu\'un à chaque fois.','',0,10),(16200,'0',4715,0,3,0,'2009-07-16 11:26:00',0,'LE CLIENT VEUT 2 FOIS 2 HEURES PAR SEMAINE EN DEBUT ET FIN DE SEMAINE (LE VENDREDI IDEALEMENT POUR LA FIN DE SEMAINE) / APRES AVOIR EU 10 ANS LA MEME PERSONNE EN CESU QUI CONTINUE DE GARDER LES ENFANTS EXPERIENCE MALHEUREUSE AVEC UNE SOCIETE (L INTERVENANTE AURAIT VILE DES CESU ET UNE BAGUE MAIS PAS DE PREUVE) DONC CLIENT ECHAUDE ... SINON TRES MANIAQUE / METTRE QQUN DE MINUTIEUX <br />\r\nMail du client du 14.08 nous informant qu\"\'il avait trouvé qlqun par relation. Dobnc fait un essai et si besoin nous contactera.','',0,9),(16202,'1',4378,0,5,0,'2009-07-13 11:58:00',0,'','',0,47),(16203,'1',4378,998,5,5,'2009-07-13 11:58:00',0,'Bonjour,<br />\r\nLa femme de ménage m\'a indiqué que les volets roulants ont été changés. N\'ayant pas les nouvelles clés elle n\'a pas pu réaliser la prestation ce samedi 11 Juillet.<br />\r\nPourriez-vous m\'indiquer la marche à suivre pour que cette situation ne se reproduise plus.<br />\r\nMerci d\'avance.<br />\r\nCordialement<br />\r\nBenoit Orget<br />\r\n','-2',16202,47),(16204,'0',3771,848,4,0,'2009-07-13 12:02:00',0,'Clt annul presta du 17/08(appel serena) (13/07)','',0,10),(16205,'1',2067,453,4,0,'2009-07-13 12:23:00',0,'Remplacement de Mme vincent pour le lundi 20/07 de 14h/16h par Mme Durand.Clt OK! attention clé maison dans boite lettre. Les remettre impérativement en partan dans B.Lettre.','',0,10),(16206,'0',0,1194,7,1,'2009-07-13 12:34:26',0,'Vérification des références','-2',0,27),(16207,'0',0,1194,7,1,'2009-07-13 15:00:00',1,'','-2',16206,27),(16208,'0',2896,701,4,0,'2009-07-13 12:55:00',0,'13.07: Courrier de la cliente demandant une réduction de son contrat 2h/sem le vendredi=> arrêt des inter du mardi à compter de ce jour.<br />\r\nMail clte de confirmation','',0,9),(16209,'0',4158,1001,6,0,'2009-07-13 12:56:00',0,'congés clt: <br />\r\ndern:20/07 reprise: 24/08','',0,10),(16210,'0',0,1084,4,0,'2009-07-13 13:05:00',0,'Elle sera abs le mercredi 22/07/09 car un rdv le matin chez dermato important<br />\r\n','',0,14),(16211,'0',658,0,4,0,'2009-07-13 13:28:00',0,'prestation du 14/07 décalée au jeudi','',0,14),(16212,'1',3987,1140,4,0,'2009-07-13 13:35:00',0,'la cliente a demandé une prestation d\'1h le 10/07','',0,14),(16213,'1',4460,0,4,0,'2009-07-13 13:38:00',0,'Annule tout le mois de juillet<br />\r\nVeut remplacement pour Les 7 14 21 et 28 Août','',0,10),(16214,'1',3837,1180,4,0,'2009-07-13 13:44:00',0,'13.07: Mme VALDES a appelé pour me dire qu\'elle est à la porte de chez elle, sans clef de VL +> NE peut pas aller chez Llannelongue.<br />\r\nOK pour intervenir heures en plus le jeudi 16.07.','',0,9),(16311,'1',4675,1174,4,0,'2009-07-16 10:22:00',0,'16/07/<br />\r\nRIBEIRO ANNULE PRESTA 22/07<br />\r\nINTERVENANTE PREVENUE','',0,10),(16216,'1',3901,848,4,0,'2009-07-13 13:47:00',0,'Ok pour rplcmt Mme moreau par Mme gervais le lundi 20/07de 9h à 12h besoin des clés.','',0,10),(16218,'1',172,16,5,0,'2009-07-08 14:14:00',0,'SMS reçu de la cliente car pas du tout satisfaite du L de mme Esene : ménage très mal fait (vaisselle sale laissée sur table du salon, vaisselle mise ds le LV sans être rincée dc à relaver, vaisselle cassée régulièrement) + linge abîmé','',0,2),(16219,'1',2309,567,4,0,'2009-07-13 14:27:00',0,'le 13/07 proposer RPLCMT avec Mme marisan le 21/07 de 9h à12h. Clt réfléchie et nous rappelle si besoin.','',0,10),(16220,'1',2676,421,4,0,'2009-07-13 14:35:00',0,'2 h repassage vigneron 09.07.09<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(16221,'1',809,567,4,0,'2009-07-13 14:41:00',0,'Laisser msg pour remplacement de Mme Es par Mme brahmi pour le 23/07 de 8h à 13h (ou12h).','',0,10),(16223,'1',2714,472,4,0,'2009-07-13 15:23:00',0,'Clt ne veut pas de remplacement pendant les congés de Mme Brisoux.','',0,10),(16224,'1',1969,472,4,0,'2009-07-13 15:46:00',0,'laisser msg pour proposer rplcmt de Mme brisoux par Mme hoareau le 23/07 de 13h à 16h','',0,10),(16225,'1',2595,472,6,0,'2009-07-13 15:53:00',0,'congés clt:<br />\r\ndern: 15/07 reprise: 19/08<br />\r\n<br />\r\nveut changer d\'intervenante à la rentrée car brisoux l\'a planté la veille des vacances ','',0,10),(16230,'1',4234,0,4,0,'2009-07-13 17:06:00',0,'résiliation du contrat pour hiraire de remplacement pas convenable + coupure électrique du à un coup circuit pendant le repassage frigot éteint toute la journée ','',0,10),(16231,'0',1383,1082,4,0,'2009-07-13 17:24:00',0,'13.07: Mlle BRACKMAN m\'informe que l\'état des WC est déplorable. Si elle continue la presta elle ne fera pas les sanitaires (trop sale).<br />\r\nVoir VA pour point qualité.<br />\r\n15.07: Voir qui l\'on met le 31.08?','',0,9),(16233,'0',3744,1166,4,0,'2009-07-15 10:06:00',0,'15/07:<br />\r\nintervante pas besoin de passer à la brasserie pr récup clés, la cliente est sur place<br />\r\n<br />\r\nintervenante prévenue','',0,10),(16236,'1',1507,848,4,0,'2009-07-15 10:33:00',0,'15/07:<br />\r\nok remplacement de mme vincent pr gervais pr prestation du 23/07 de 9h à 12h.','',0,10),(16237,'1',2260,567,4,0,'2009-07-15 10:37:00',0,'15/07:<br />\r\nok remplcement du 20/07 par irid 14h 16h clés','',0,10),(16238,'1',1553,1174,4,0,'2009-07-15 10:46:00',0,'15/07:<br />\r\nok emplacmeent avec mme Magne ( qui a les clés)<br />\r\npr 20/07 à 9h 11h','',0,10),(16239,'1',1357,0,4,0,'2009-07-15 10:49:00',0,'15/07:<br />\r\nmssg laissé pr impossiblité remplacment du 17/07','',0,10),(16241,'1',4393,1110,4,0,'2009-07-15 10:55:00',0,'Ne s\'est pas présenté le 15/07. Appel de la cliente ce jour.','',0,14),(16243,'1',1529,0,4,0,'2009-07-15 11:07:00',0,'15/07:<br />\r\nremplcamen pr le 240/7 10h 12h par neves accpté<br />\r\n<br />\r\nattention préfère les remplacement le matin','',0,10),(16244,'1',1758,282,4,0,'2009-07-15 11:14:00',0,'15/07:<br />\r\nattente de confirmation remplacement ferreira pr le 23/07 de 13h15 à 17h15','',0,10),(16245,'0',1439,0,4,0,'2009-07-15 11:16:00',0,'si mme tironi ne reprend pas le 27.07, j\'ai convenu avec le client que mme abba irait le mardi 28 de 13h30 à 16h30 et le 03.08 de 09h à 12h : prévenir abba au cas où<br />\r\n24.07: Suite prolongation clt ok pour garder MmE abba','',0,9),(16246,'0',2852,779,4,0,'2009-07-13 11:02:00',0,'13.07: réception d\'un courrier de la clte ns faisant part qu\'elle aurait annulé la presta du 3.06 dc paye 1 seule presta ds la mois.<br />\r\n15.07/ Vérif pointage + cahier. Il y a eut 1 presta le 3.06, mais celle du 17.07 a été annulée le lundi soit < à 72h => Facturation. Suite courrier Sandra, la cliente a envoyé un chèque de régularisation.','',0,9),(16622,'1',4714,0,5,0,'2009-07-24 14:16:00',0,'','',0,19),(16248,'1',1340,299,4,0,'2009-07-15 11:23:00',0,'15/07:<br />\r\nmsg laissé pr remlpacemnt prestation du 17*07: par neves de 9h à 13h','',0,10),(16249,'1',2721,299,4,0,'2009-07-15 11:28:00',0,'15/07:<br />\r\nmsg laissé pr remplacemnt du 21/07 par paumard à partir de 9h','',0,10),(16250,'1',2537,660,4,0,'2009-07-15 11:36:00',0,'15/07:remlpacem Ok <br />\r\nneves le 23/07 : de 14h à 17h<br />\r\nclient sur place','',0,10),(16251,'0',1542,299,4,0,'2009-07-15 11:39:00',0,'15/07:<br />\r\nmsg laissé pr remplcament par lameira le 21/07 de 11h à 14h<br />\r\n<br />\r\nclient accpte<br />\r\nclient sur place','',0,10),(16252,'1',4120,853,4,0,'2009-07-15 11:45:00',0,'15/07:`revient sur sa décision et annule pd congés Mme Salumu','',0,10),(16253,'1',4718,0,3,0,'2009-07-15 11:49:00',0,'','',0,2),(16254,'1',4718,0,3,1,'2009-07-15 10:09:00',0,'APPEL SANS REPONSE','-2',16253,2),(16255,'1',4718,0,3,4,'2009-07-15 11:50:00',0,'MSG LAISSE AVEC MES COORDONNEES.','-2',16253,2),(16256,'0',3608,271,4,0,'2009-07-15 12:19:00',0,'10.07: Mme GARROUMA interviendra aujourd\'hui pour remplacer Mme MADANI pdt 3h.<br />\r\n15.07: Mess Rpdr clte pour faire point sur ses presta si souhaite garrouma.<br />\r\n27.07: Clte satisfaite de Mlle AKEVA<br />\r\n','',0,9),(18236,'1',1150,1174,7,0,'2009-09-02 11:28:00',0,'','',0,10),(18237,'1',1150,1174,7,1,'2009-09-02 11:28:00',0,'Pour faire point sur première presta. Clt veut qu\'on le rappel pour faire un point apeès 3 prestations donc le mardi 08/09.','-2',18236,10),(16261,'1',3998,853,4,0,'2009-07-15 12:40:00',0,'15/07: <br />\r\nmsg laissé remlpcament par marisan le 21/07 de 9hh à 13h<br />\r\n<br />\r\nPLUS POSSIBLE DE 9H 0 13H<br />\r\n<br />\r\nSEULE DISPO 21/07 0 PARTIR DE 13H','',0,10),(16263,'1',1610,567,4,0,'2009-07-15 13:02:00',0,'15/07:<br />\r\nremplacement du 22/07 par marisan de 9h à 13h<br />\r\ncliente chez elle','',0,10),(16264,'1',3790,1166,4,0,'2009-07-15 13:05:00',0,'15/07:<br />\r\nmsg laissé pr ^resta du 22/07 de 13h à 15h','',0,10),(16265,'1',4582,842,6,0,'2009-07-15 13:34:00',0,'congés clt: dern 31/07 reprise 21/08','',0,10),(16266,'1',809,567,4,0,'2009-07-15 13:36:00',0,'15/07:<br />\r\nmsg laissé pr changemnt de remplaçante: Mme Marisan à la place de Brahmi','',0,10),(16267,'0',4294,1184,4,0,'2009-07-15 13:39:00',0,'Voudrais presta du 30 juillet reporter au 27 ou 28 juillet sinon annul.<br />\r\n','',0,10),(16268,'0',4294,1184,6,0,'2009-07-15 13:40:00',0,'Peut être clt annul mois d\'aout reprise 3septembre. rappel en fin juillet pour nous dire si elle maintien ou pas ses presta pour Aout.','',0,10),(16270,'0',4442,746,4,0,'2009-07-15 14:17:00',0,'Congés CLT: dern le 15/07 reprise le 26/08','',0,10),(16271,'0',1910,848,4,0,'2009-07-15 14:41:00',0,'15/07:<br />\r\nne veut pas de remplacmeent<br />\r\n<br />\r\nreprise presta le 25/08','',0,10),(16272,'0',2110,577,4,0,'2009-07-15 14:56:00',0,'client annule le 16 et 23 juillet','',0,14),(16273,'1',4582,842,4,0,'2009-07-15 15:01:00',0,'15/07:<br />\r\nmsg laissé pr déplcment horaire presta du 24/07 à l\'après midi','',0,10),(16274,'1',2263,864,4,0,'2009-07-15 16:16:00',0,'15/07:<br />\r\ndemande prise en compte','',0,10),(16275,'0',0,131,4,0,'2009-07-15 16:16:00',0,'LETTRE DE DÉMISSION AU 1/07/09','',0,14),(16276,'1',4720,0,1,0,'2009-07-15 16:26:00',0,'CONTACT ELEPHONIQUE SUITE DEMANDE DE DEVIS / INTERESSE PAR 2HEURES HEBDO / VA BENEFICIER D UN CREDIT D IMPOT POUR SA MAISON MAIS POURRA BENEFICIER DU CREDIT D IMPOT POUR LES SERVICES MENAGERS +> plafond = 25 000€. Pas de pblm pour cumuler<br />\r\n24.07: Appel clte pour lui proposer Mme AGRABHA pour le mois d\'août, puis 1 autre intervenante à compter de sept. Clt ok pour le principe.<br />\r\n30.07: Mess Rpdr clte pour faire point qualité','',0,9),(16278,'0',1280,0,4,0,'2009-07-15 16:29:00',0,'ANCIENNE ADRESSE<br />\r\n3 Rue Léon Buerne<br />\r\nEcole Elementaire Anatole<br />\r\nDe Monzie<br />\r\n44 000 NANTES<br />\r\n<br />\r\n','',0,14),(16279,'1',1357,1008,4,0,'2009-07-15 16:39:00',0,'15/07:<br />\r\nremlpacemnt par lafarge','',0,10),(16280,'1',3004,0,4,1,'2009-07-27 16:40:00',0,'','-2',15175,20),(16281,'0',1280,0,4,0,'2009-07-15 16:38:00',0,'nouvelle adresse :<br />\r\nNe pas aller jusqu\'à TREILLIERES. <br />\r\n- Prendre la zone de RAGON <br />\r\n- Prendre direction de la chapelle sur Erdre<br />\r\n- Prendre à gauche direction de la chapelle sur erdre<br />\r\n(pas très loin des nouveaux hôtels en construction)<br />\r\n<br />\r\n-Sur cette petite route au croisement à gauche chemin de la clause','',0,14),(16282,'1',3762,0,4,0,'2009-07-15 16:44:00',0,'prévoir un remplacement pour le 8/09/09','',0,14),(18513,'1',4940,569,7,0,'2009-09-09 12:26:00',0,'','',0,10),(16285,'1',3319,934,7,0,'2009-07-15 16:49:00',0,'Mail Mme LAVILLE pdt ses CP gmarcais@orange.fr<br />\r\n20.07: Mme KAUVENKIEN souahite 1 seule presta de 2h/sem pdt été. Mme LAVILLE ok pour le mardi par contre erreur horaire de ma part. Car la clte souhaiterait 11h/13h ou 13h/15h.<br />\r\nMess Rpdr Mme LAVILLE => ok pour 11/13h','',0,9),(16286,'1',2714,472,4,0,'2009-07-15 16:59:00',0,'15/07:<br />\r\nappel de Mme brisoux : a effectué 3h','',0,10),(16287,'0',4721,0,4,0,'2009-07-15 17:04:00',0,'envoyer attestation fiscale :<br />\r\n26 route de Joué l\'abbé<br />\r\n72460 SAVIGNE L\'EVEQUE','',0,14),(16453,'1',4682,1184,4,0,'2009-07-20 15:48:00',0,'Laisser Msg à intervenante Mme Bruneau pour RPLCM le 23/07 à 9h. Attends confirmation d\'interv pour contacter CLT.','',0,10),(16289,'1',4654,0,4,0,'2009-07-15 17:14:00',0,'La clte a appelé VA pour demander démarrage semaine du 1er août.<br />\r\n6H en début de semaine + 3h le vendredi. Clte assez souple au niveau des heures + jours.','',0,9),(17844,'1',4835,0,3,1,'2008-02-11 16:18:00',0,'donne renseignements<br />\r\nfait le tour des prestataires et recontacte si besoin','-2',17843,20),(16291,'1',4668,1140,4,0,'2009-07-15 17:29:00',0,'client abs sem 31 et 32 ET 33<br />\r\n<br />\r\nSouhaite décaler presta de sem 36','',0,14),(16553,'1',4522,273,4,0,'2009-07-22 16:17:00',0,'22/07:<br />\r\nerreur annulation de prestation de souchard.<br />\r\nremplacement de la prestation avec mm lajugie pour le 23/07 de 13h30 a 15h30<br />\r\ninfo envoyées à Mme lajugie.','',0,10),(16293,'1',1240,204,4,0,'2009-07-15 17:34:00',0,'tel client hors ligne, elle n\'a pas pu pointer','',0,14),(16301,'1',584,0,1,0,'2009-07-15 19:39:00',0,'OK pour 2 presta 16 et 23/07 avec mme Abé. En congé semaine du 27 au 31/07, puis reprise à partir du 03/08 n\'importe quel jour le temps de trouver qq de fixe et pour le jeudi','',0,2),(16298,'0',0,204,4,0,'2009-07-15 18:07:00',0,'salariée abs le 8/09/09 car elle a une coloscopie','',0,14),(16299,'0',3689,956,7,0,'2009-07-06 13:00:00',0,'','-2',0,12),(16677,'1',3547,569,4,0,'2009-07-27 15:21:00',0,'27/07<br />\r\nMSG LAISSER PR SAVOIR SI PRESTA 7/08 EST CONSERVER SI OUI PROPOSER LE REMPLACEMENT PAR SOUCAHRD MM JOUR MM H;','',0,10),(16566,'0',0,1198,7,1,'2009-07-22 18:47:31',0,'Vérification des références','-2',0,27),(17288,'1',584,0,9,0,'2009-08-16 22:15:00',0,'3H JEUDI H INDIFF ATTENTION CHAT','',0,2),(16303,'1',4596,787,1,0,'2009-07-15 19:43:00',0,'','',0,2),(16304,'1',4596,0,1,1,'2009-07-16 11:00:00',1,'','-2',16303,2),(16305,'1',4686,893,1,0,'2009-07-09 16:30:00',0,'Cliente satisfaite de la qualité du travail, mais quantité reste à revoir (Mme Beye n\'est pas une foudre de guerre !) Essai avec une autre personne pourquoi pas, reste ouverte à toute proposition','',0,2),(16374,'1',4686,893,1,1,'2009-07-17 11:34:00',0,'Cliente pas du tout contente de la presta du 15/07 : intervenante arrivée avec un peu de retard (12h25 au lieu de 12h15) et ménage de mauvaise qualité (pas capable de déplacer les objets, ne fait que ce qui est visible). Fin de la presta à 12h25, elle devait attendre que le client se déplace pour refermer la porte, le client l\'a croisé en bas de l\'immeuble à 12h25 et elle lui a dit qu\'elle avait claqué la porte (pas de client après donc pouvait attendre un peu !).<br />\r\n<br />\r\n1h offerte au client<br />\r\n<br />\r\nProposer une intervenante de façon ponctuelle pour les 2 dernières semaines de juillet, et prévoir qq de définitif pour début août.','1',16305,2),(16307,'1',4557,912,1,5,'2009-07-15 20:01:00',0,'Madame,<br />\r\nvoici déjà un mois qu\'Ewa vient à la maison tous les lundis.<br />\r\nJe voulais vous dire que je suis TRES contente de son travail.<br />\r\n<br />\r\n','-2',14796,2),(16312,'1',3549,657,4,0,'2009-07-16 10:27:00',0,'16/07/<br />\r\nMSG LAISSE PR RETOUR AUX HORAIRES NORMAUX LE VENDREDI/ 13H30 16H30<br />\r\n<br />\r\nINTERVENANTE PREVENUE','',0,10),(16313,'0',4506,0,4,1,'2009-09-06 10:31:00',1,'','-2',15881,20),(16416,'0',4246,1080,4,0,'2009-07-20 09:53:00',0,'20.07: Mme PHILIP m\'a appelé afin de m\'informer qu\'elle avait du quitter sa presta car enfant malade (le centre aéré l\'a appelé lui demandant de venir chercher son enfant).<br />\r\nElle a fait environs 40mn de presta chez clte. Que fait-on? Facturez-vs les 40mn?<br />\r\n27.04: VA pas de facturation à la clte pour les 40mn de ménage effectué','',0,9),(16488,'1',2721,569,4,0,'2009-07-21 12:52:00',0,'21/07/<br />\r\nMSG LAISSER PR REMPLACMENT DU 28/07 PAR NEVES DE 10H A 12H','',0,10),(16315,'1',4564,1062,4,0,'2009-07-16 11:35:00',0,'16/07:<br />\r\nmsg laissé pr abs cupit et remplacement au 17/07 par lameira de 8h30 à 12h30<br />\r\n<br />\r\nclient accpt remplacement<br />\r\n<br />\r\nannule les prestations de la semaine prochaine<br />\r\n<br />\r\nremarque les abs nombreuses de Mme Cupit<br />\r\n<br />\r\nDésire récup les clés pour faire une boîte à clé','',0,10),(16316,'0',858,233,4,0,'2009-07-16 12:04:00',0,'16/07:<br />\r\ncongés client:<br />\r\ndern 23/07<br />\r\nrepr: 10/09<br />\r\n<br />\r\n','',0,10),(16317,'0',858,233,4,0,'2009-07-16 12:04:00',0,'16/07:<br />\r\nclient dénonce une médisance de notre part ','',0,10),(16318,'1',4682,1184,4,0,'2009-07-16 12:40:00',0,'16/07:<br />\r\nclient prévenu abs intervenante','',0,10),(16427,'0',4294,1184,4,0,'2009-07-20 12:05:00',0,'20/07:<br />\r\nfin des presta','',0,10),(16323,'1',3190,842,4,0,'2009-07-16 14:32:00',0,'16/07:<br />\r\nclient prévenue pr 4h du 21/07','',0,10),(37634,'0',4424,0,4,0,'2011-01-24 11:04:00',0,'PRESTATION DE CE JOUR ANNULEE CE JOUR ET NON FACTUREE AU CLIENT / GESTE COMMERCIAL / LA PROCHAINE FOIS FACTURER','',0,9),(16325,'1',2022,472,4,0,'2009-07-16 15:03:00',0,'16/07+<br />\r\nMSG LAISSE PR REMPLACEMENT AU 22/07 PAR MARISAN DE 8H30 A 11h30','',0,10),(27962,'1',1611,915,4,0,'2010-04-16 14:49:00',0,'Nous vous prions d\'ajournée lesprestations pour la date du 23/04/2010 (semaine du 19 au 24 /04 /2010). <br />\r\nBien entendu, la reprise des prestations se faisant dès la<br />\r\ndernière semaine d\'Avril<br />\r\nVeuillez confirmer bonne réception<br />\r\nCordialement<br />\r\nP. Lemaire<br />\r\nmaj soft','',0,10),(16328,'0',3771,273,4,0,'2009-07-16 15:25:00',0,'16/07/<br />\r\nCLIENTE SUR PLACE','',0,10),(16329,'0',597,0,4,0,'2009-07-16 15:34:00',0,'mme merzi m\'apprend ce jour que le client a annule le 17.07 et le 31.07 ; je rappelle au client le fonctionnement du contrat et le préavis de 72 heures : on ne facture pas cette fois ci <br />\r\n20.07: Mercredi matin = trop tôt- clt préfère vendredi apm. Vu avec Mme MERZI= ok','',0,9),(16331,'1',3549,657,4,0,'2009-07-16 15:41:00',0,'16/07:<br />\r\nANNULE LE 07/08<br />\r\n<br />\r\nPEUT LES PRESTA L\'APREM JUSQU A FIN JUILLET<br />\r\nPOUR SEPTEMBRE BESOIN D UNE SOLUTION','',0,10),(16333,'0',4728,0,3,0,'2009-07-16 15:53:00',0,'CLIENT INTERESSE PAR 2H HEBDO','',0,9),(16335,'1',4265,1066,4,0,'2009-07-16 16:17:00',0,'suite au mail du 09/07 pas de presta du 13/07 au 19/07 puis du 27/07 au 9 aout.','',0,10),(16336,'1',4729,0,3,0,'2009-07-16 16:27:00',0,'','',0,2),(16337,'1',4729,0,3,4,'2009-07-16 16:27:00',0,'','-2',16336,2),(16338,'1',2308,1166,4,0,'2009-07-16 16:36:00',0,'16/07/<br />\r\nACPT REMPLACEMNT PAVLOVIC PAR MAGNE LE 22/07 MM H<br />\r\nVEUT UNE PRESTA SUPPL2MENTAREI POUR LE VENDREDI 24/07','',0,10),(16339,'0',4657,898,4,0,'2009-07-16 16:45:00',0,'reconfirmer le début des prestations','',0,14),(16340,'1',4265,1066,4,0,'2009-07-16 16:42:00',0,'16/07:<br />\r\nMSG LAISSE PR REMPLACEMENT<br />\r\n20/07: 13H 15H<br />\r\n22/07: 14H 16H','',0,10),(16342,'1',2648,1066,4,0,'2009-07-16 16:52:00',0,'16/07:<br />\r\nMSG LAISSE PR REMLPACEMENT PAVLOVIC PAR MME MAGNE <br />\r\nPR LE 23/07: JEUDI 14H 16H','',0,10),(16548,'1',3901,1171,4,0,'2009-07-22 14:27:00',0,'22/07:<br />\r\nclietn pas le mercredi seulement le lundi','',0,10),(16344,'1',4347,0,4,0,'2009-07-16 17:10:00',0,'MESSAGE REPONDEUR POUR SAVOIR SI OK DE PERMUTER LA PRESTA DU MERCREDI 22 AU VENDREDI 24 LE MATIN / SI OK AJOUTER SUIVI PIQUES ET CONFIRMER MERZI => M. PIQUES ne veut pas le mercredi matin. Dc j\'ai informé la clte pas de changement sur son planning.','',0,9),(16349,'0',0,475,4,0,'2009-07-16 17:52:00',0,'pas de pointage chez cartier ce jour car pb de tel','',0,14),(16350,'0',1191,0,4,0,'2009-07-17 08:20:00',0,'le client résilie son contrat car j\'ai l\'impression que les relations avec mme laurent sont moyennes et va bientôt avoir une aide ménagère par le biais de l\'admr','',0,9),(17458,'0',1383,457,7,0,'2009-08-19 07:16:00',0,'MME BIANCO NE VEUT PAS CONSERVER LE CLIENT DELAY CAR TROP ELOIGNE DE SON NOUVEAU LOGEMENT / DES QU ON RECOIT SON COURRIER LUI FAIRE UN AVENANT DE REDUCTION<br />\r\n27.08: J\'ai appelé Mme DELAUY pour faire le point sur les inter de Mlle BRACKMAN. La clte = contente, elle fait ce qu\'elle lui demande. je lui ai dc dit qu\'elle serait sa nouvelle aide-ménagère attitrée du fait que Mme BIANCO déménageait. Modif ok.','',0,9),(17317,'1',1170,567,4,0,'2009-08-17 12:58:00',0,'17/08:<br />\r\nmsg laissé pr déplacment de presta du merccredi 26 pr 5h l vendredi 28','',0,10),(16351,'1',4251,0,4,0,'2009-07-17 09:04:00',0,'Cliente souhaite prestation le 24 juillet et reprise le 21/ 08','',0,10),(16354,'1',4118,1174,4,0,'2009-07-17 09:23:00',0,'congés client<br />\r\ndern: 09/07<br />\r\nreprise : 28/08<br />\r\npresta 17/07 maintenue','',0,10),(16355,'1',4265,1066,4,0,'2009-07-17 09:25:00',0,'17/07:<br />\r\nmsg laissé encore','',0,10),(16356,'1',4655,0,1,0,'2009-07-16 09:45:00',0,'POINT QUALITE EFFECTUE AVEC LA CLIENTE CE JOUR : LA CLIENTE TROUVE L INTERVENANTE UN PEU LENTE / ELLE PENSE QU EN 3H ON PEUT FAIRE L ENTRETIEN COURANT DE TOUTE LA MAISON (JE CONFIRME) et qu\'avec les 2 h restantes du repassage ou des taches en plus et non pas 3h pour le bas et 2h pour le haut ; refaire un point dans 3 semaines : la cliente reconnait aussi qu il est difficile de juger en 2 prestations surtout que c\'est l\'été et qu\'il y a du monde chez eux<br />\r\n11.08: La clte a appelé pour annuler les presta jusqu\'au 27.08.<br />\r\n14.09: Mme BONNETON aurait des pblms à faire toute la maison en 3h (140m²)+1 peu de repassage. La clte envisage 1h en + le vendredi. Voir VA pour cette presta.','',0,9),(16358,'1',4730,0,9,0,'2009-07-17 09:54:00',0,'Mi-aôut, Fin aôut. 3h/s Mercredi ou jeudi. horaires indif.','',0,2),(16359,'1',0,0,3,1,'2009-07-17 09:48:00',0,'','-2',16253,2),(16360,'1',0,0,3,1,'2009-07-17 09:51:00',0,'','-2',16336,2),(16361,'1',4524,0,3,1,'2009-07-13 11:02:00',0,'','-2',15925,2),(16362,'1',4524,0,3,1,'2009-07-17 09:58:00',0,'','-2',15925,2),(16382,'1',4197,0,9,0,'2009-07-17 12:00:00',0,'3H JOUR INDIFFERENT','',0,2),(16365,'0',4253,1062,4,0,'2009-07-17 10:07:00',0,'17/07:<br />\r\nMSG LAISSe ABS cUPIT','',0,10),(16366,'1',2303,1066,4,0,'2009-07-17 10:55:00',0,'17/07:<br />\r\nMSG LAISSE REMPLACEMENT BRAHMI JEUDI 23<br />\r\n15H30 17H30','',0,10),(16367,'1',2543,0,4,0,'2009-07-17 11:07:00',0,'sabri ','',0,20),(16368,'1',2543,0,4,4,'2009-07-17 11:07:00',0,'sabri malade n\'effectuera pas la prestation','-2',16367,20),(16369,'1',3099,0,4,0,'2009-07-17 11:08:00',0,'sabri malade','',0,20),(16370,'1',3099,0,4,4,'2009-07-17 11:08:00',0,'sabri nepourra pas effectuer la prestation d\'aujourd\'hui <br />\r\n','-2',16369,20),(16372,'1',4067,843,4,0,'2009-07-17 11:20:00',0,'17/07:<br />\r\nREMPLCMENT PAR dE ALMEIDA PR LE 20/07 DE 13H A 16H','',0,10),(16375,'1',4686,0,1,1,'2009-07-20 11:39:00',1,'Proposition remplacement ','-2',16305,2),(16376,'0',3771,848,4,0,'2009-07-17 11:42:00',0,'17/07:<br />\r\nclient ne peut pas un autre jour que le lundi<br />\r\nanuulation 20/07<br />\r\n03/08<br />\r\n24/08','',0,10),(16377,'1',4697,0,4,0,'2009-07-17 11:48:00',0,'msg pour savoir qu\'elle jour elle sort de l\'hopital et lui proposer un remplacement de Brisoux la semaine prochaine','',0,10),(16378,'1',3516,472,4,0,'2009-07-17 11:52:00',0,'17/07:<br />\r\nok PR REMPLACEMENT AU 23/07 DE 8H30 A 12H30 PAR HOAREAU','',0,10),(16379,'0',3779,438,4,0,'2009-07-17 11:55:00',0,'corinne m\'informe qu\'à partir de septembre la prestation passe à 3heures : valider auprès de la cliente puis informatiquement : corinne se retrouve en perte horaire de 1 heure : voir si on lui affecte un autre client ou si on peut compenser avec les formations de repassage<br />\r\nvoir auusi avec la cliente qui a demandé la réduction horaire','',0,9),(18434,'0',3779,1200,1,0,'2009-09-07 17:58:00',0,'CLIENTE TRES SATISFAITE DE MLLE JUQUIN','',0,9),(16381,'1',745,153,5,0,'2009-07-16 19:26:00',0,'Cliente pas satisfaite du travail réalisé lors de la presta du 09/07. A laissé un mot à mme Alloun pour la presta du 16/07 et verra si le travail est mieux. Nous recontacte si besoin.','',0,2),(16383,'1',4197,0,9,1,'2009-07-17 12:01:00',0,'Client souhaite reprendre les presta après avoir arrêté depuis le mois de mai. Mme Aidara a tjs les clés.','-2',16382,2),(17289,'1',2009,0,1,0,'2009-08-17 00:16:44',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(16386,'1',4596,0,1,1,'2009-07-20 12:12:00',1,'','-2',16303,2),(16387,'1',2022,1166,4,0,'2009-07-17 12:17:00',0,'17/07:<br />\r\ndoit confirmer si c possible à 8h 30','',0,10),(16388,'1',2507,472,4,0,'2009-07-17 12:23:00',0,'17/07:<br />\r\nne veut pas de remplacment pour le 24/07','',0,10),(16389,'1',4265,1066,4,0,'2009-07-17 12:31:00',0,'17/07:<br />\r\nmssg laissé pr magne le 20/07 à partir de 9H? combien d\'h veut la cliente?<br />\r\n<br />\r\npas possible le matin pour les autres jours.<br />\r\n ','',0,10),(16390,'1',741,0,4,0,'2009-07-17 12:40:00',0,'Appel pour abcence fdm ok pour Mme PREHN','',0,10),(16391,'0',4644,1099,4,0,'2009-07-17 12:46:00',0,'17/07/<br />\r\nMSG LAISS2 PR SAVOIR DISPONIBLIT2 CE WEEK PR QUE GERVAIS VIENNE CHERCHER LES CLES','',0,10),(16392,'1',1357,1008,4,0,'2009-07-17 12:58:00',0,'17/07:<br />\r\nmSG LAISSE<br />\r\n<br />\r\nLAFARGE ARRET MALADIE<br />\r\nREMPLACEMNT EFFECTUE PAR LAJUGIE LE MARDI 21/07 DE 9H A 13H<br />\r\nET LE JEUDI 23/07 DE 9H A 13H;','',0,10),(16393,'1',1609,507,4,0,'2009-07-17 13:32:00',0,'17/07/<br />\r\nMAIL RECU<br />\r\nDERN/ 17/07<br />\r\nREPRISE 04/09','',0,10),(16394,'1',4641,915,4,0,'2009-07-17 14:01:00',0,'17/06:<br />\r\nveut une presta le 29/07 au mmieux 13h<br />\r\nclient en congés le mois d\'aout (sauf pt la dernière semaine)<br />\r\nveut une prestation régulière en sept si possible avec Hoareau','',0,10),(16395,'1',1357,273,4,0,'2009-07-17 14:03:00',0,'17/07:<br />\r\nclient ok','',0,10),(16396,'1',3452,494,4,0,'2009-07-17 14:21:00',0,'17/07:<br />\r\nclient annule le 27/07<br />\r\nveut une remplaçante pendt les congés de mme Brahmi ( mois d\'aout + 1 semaien).<br />\r\nPriorité : tj la mm personne ( pas grave si elle fait pas toute les prestations du mois d\'aout)<br />\r\n1 intervention par semaine préférence à partir de 10h et déb aprèm','',0,10),(16397,'1',671,271,5,0,'2009-07-17 14:56:00',0,'2heures offertes sur facture de juin 09 suite temps de presta non respecte par mme garrouma. Vérifier son télépointage du mois.','',0,9),(16446,'1',2028,657,4,0,'2009-07-20 15:06:00',0,'20/07: ne veut pas de remplacemt','',0,10),(16400,'0',4394,0,1,0,'2009-07-17 16:50:00',0,'lui déposer ses clés dans bal','',0,9),(21883,'0',4394,0,1,0,'2009-12-02 17:09:00',0,'FA4128 JAMAIS REGLEE : JE FAIS UN AVOIR LE 2.12.09 POUR L ANNULER','',0,9),(16402,'1',2752,0,4,0,'2009-07-17 17:57:00',0,'soumebelle en arrêt ','',0,20),(16403,'1',2752,0,4,4,'2009-07-17 17:57:00',0,'','-2',16402,20),(16404,'1',2752,0,4,1,'2009-07-27 12:10:00',0,'effectivement en arrêt.<br />\r\ninverser prestation soumebelle d\'aujourd\'hui a demain ?<br />\r\n','-2',16402,20),(16407,'1',3168,0,1,1,'2009-07-21 13:00:00',0,'','-2',16406,20),(16408,'1',3757,0,1,0,'2009-07-20 08:20:59',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(16409,'1',3757,1101,1,1,'2009-07-24 12:00:00',0,'eu son message ok pour annulation toutes les prestation d\'août ','-2',16408,20),(16411,'1',0,994,4,4,'2009-07-20 08:27:00',0,'','-2',16410,20),(16412,'1',0,994,4,1,'2009-07-24 08:27:00',0,'ok passage a l\'agence<br />\r\n','-2',16410,20),(16413,'1',0,1061,4,0,'2009-07-20 08:28:00',0,'non pour passer à l\'agence ','',0,20),(16414,'1',0,1061,4,4,'2009-07-20 08:29:00',0,'je le recontacte ','-2',16413,20),(16415,'1',0,1061,4,4,'2009-07-24 08:29:00',1,'','-2',16413,20),(16418,'0',3859,1080,4,0,'2009-07-20 09:56:00',0,'20.07: Mme PHILIP m\'a informé que Mme CLAMOU comptait annuler sa presta du 21.07. Dcmess rpdr clte afin de savoir<br />\r\n20.07: Elle annule pas par contre envisage 1 seule presta pdt l\'été me tiendra au courant si besoin<br />\r\n28.07: La clte a appelé m\'informant qu\'elle ne souhaitait pas de presta ajd\'hui et tous les mardis. Or Cf suivi. Dc j\'ai annulé toute les presta du mardi pour le mois d\'août.','',0,9),(16421,'0',1992,282,4,0,'2009-07-20 10:19:00',0,'20/07:<br />\r\nmsg laissé pr 3h pr le mardi aprèm + 3h le mercredi azprèm<br />\r\nou 3h pr le mercrdi aprèm + 3h le jeudi aprèm','',0,10),(16420,'0',1992,282,4,0,'2009-07-20 10:10:00',0,'20/07:<br />\r\nveut deux prestations de 2h par semaine','',0,10),(16441,'1',1357,299,5,0,'2009-07-20 14:40:00',0,'Eu Clt tel ce jour (20/07/09) pour prob presta.<br />\r\nInterv passe son temps au tél. Prob de finition sur presta. passe trop de temps au repassage alors que le ménage est prioritaire. 3/15heures suffit au repassage.A voir avec interv à la reprise des vacances pour faire point.','',0,10),(16424,'1',4242,1080,4,0,'2009-07-20 10:49:00',0,'20.07: Mess Rpdr clte pour lui informer absence de MMe PHILIP; Si la clte le souahite Mme PHILIP pourait faire 1h en + le jeudi.<br />\r\n21.07: La clte souhaite 1h en + le 23.07. Vu avec elle horaire d\'intervention de MMe PHILIP. Car Mme PHILIP m\'a informée qu\'elle allait chez la clte après presta de Mme CLAMOU soit bien avant 14h30. La clte ok pour démarrage presta à 14h au lieu de 14h30 le jeudi. ','',0,9),(16426,'1',2022,472,4,0,'2009-07-20 11:37:00',0,'20/07:<br />\r\nprblème mme Marisan ne peut plus assurer le rmeplacement initialement proposé.<br />\r\nsi mme Lafaye ne veut pas de rmeplacment de mme Hoareau alors mettre gallant.','',0,10),(16428,'1',1529,112,4,0,'2009-07-20 12:29:00',0,'20/07/<br />\r\nMSG LAISS2 PR REMPLACMENT nEVES LE 27/07 DE 14H30 A 16H30','',0,10),(16429,'1',2537,112,4,0,'2009-07-20 12:36:00',0,'20/07/<br />\r\nNE VEUT PAS DE REMPLACEMNT LE 31/07<br />\r\nSEULE DISPONIBILIT2 29/07','',0,10),(16430,'1',2184,1008,4,0,'2009-07-20 12:38:00',0,'Laisser msg pour prévenir abs inter et proposer Rplcmt avec Mme Souchard soit le 21/07 à 14h soit le 23/07 à 14h. Faut que le clt soit présent.','',0,10),(16431,'1',4358,1099,4,0,'2009-07-20 12:51:00',0,'20/07:<br />\r\nCLIENT ACCPTE REMPLACEMENT PAR MME LAJUGIE LE 31/07<br />\r\nDE 9H 0 12<br />\r\nCLIENTE SUR PLACE','',0,10),(16432,'1',4580,1099,4,0,'2009-07-20 13:01:00',0,'20/07<br />\r\nMSG LAISSER PR REMLACEMENT 31/07 14H18H PAR LAJUGIE','',0,10),(16433,'1',2676,421,4,0,'2009-07-20 13:21:00',0,'repassage vigneron : 1.5 heures 18.07.09<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(16434,'1',0,855,4,0,'2009-07-20 14:09:00',0,'Bonjour,<br />\r\n<br />\r\nJe viens de reçevoir ce jour un courrier de L\'ASP ( association de Clisson) un employeur pour lequel je travaille. <br />\r\nL\'association m\'a inscrite pour participer à une formation \"entretien du cadre de vie et entretien du linge\" qui aura lieu sur 3 jours : le 26,27 et 28 août de 9h à 12h30 et de 13h30 à 17h je ne pourrais donc pas intervenir chez les clients du mercredi 26 et du jeudi 27 .<br />\r\n<br />\r\nConcernant l\'intervention du 22/07 merci de me préciser si tous le matériel est à disposition ( eau chaude, balai, serpillière, seau, produits d\'entretiens, tête de loup, chiffons...)<br />\r\n<br />\r\n<br />\r\nMerci pour votre réponse <br />\r\nA bientôt<br />\r\n<br />\r\nVianneytte <br />\r\n<br />\r\n','',0,14),(16435,'0',3054,0,4,0,'2009-07-20 14:11:00',0,'salariée abs sem 35 prévenir le client<br />\r\n<br />\r\nCLIENTE SOUHAITE REMPLACEMENT POUR LE 5 /12 /26 AOUT','',0,14),(16437,'1',1766,0,4,0,'2009-07-20 14:12:00',0,'salariée abs sem 35<br />\r\nsouhaite un remplacmeent','',0,14),(16676,'1',1278,112,4,0,'2009-07-27 15:18:00',0,'27/07/<br />\r\nNE VEUT PAS DE REMPLACEMENT PD CONG2S MM SOUCHARD','',0,10),(16439,'1',723,0,4,0,'2009-07-20 14:12:00',0,'salariée abs sem 35<br />\r\nprévenir client abs peigne','',0,14),(16603,'1',1356,0,4,0,'2009-07-23 18:10:00',0,'Changement intervenante pour fin aout début sept (mme Colaco dem) mardi ou jeudi matin 9h-13h','',0,2),(16442,'1',1611,507,4,0,'2009-07-20 14:55:00',0,'Laisser msg pour décaler presta de 11h30 à 14h30.','',0,10),(16443,'0',1569,217,4,0,'2009-07-20 14:59:00',0,'les prestations auront lieu de 9h30 à 11h30','',0,14),(16444,'0',2623,507,4,0,'2009-07-20 14:58:00',0,'Laisser msg pour changement horaires pour cet semaine donc de 9h à 11h. (modif faite sur planning).','',0,10),(16445,'1',2022,282,4,0,'2009-07-20 14:59:00',0,'20/07:rem^lpacement avec Ferreira le 22/07 de 8h30 à 11 h30 ok<br />\r\ncliente ok<br />\r\ncliente sur place<br />\r\n<br />\r\npr remplacement du 29/07 par ferreira client nous confirme si mari sur place','',0,10),(16447,'0',4253,1062,4,0,'2009-07-20 15:05:00',0,'Clt Ok pour RPLCM avec Mme souchard le 21/07 à 14h et le 24/07 à 14h.','',0,10),(16448,'1',2215,494,4,0,'2009-07-20 15:12:00',0,'20/07:<br />\r\nmsg laissé pr remplacemnt par Komorovska le 29/07 13h 17h','',0,10),(16449,'0',4192,1001,4,0,'2009-07-20 15:37:00',0,'20/07:<br />\r\nserena: pas eu de prestation le 17/07<br />\r\nclient veut chgt fdm ','',0,10),(16450,'0',3855,1001,4,0,'2009-07-20 15:38:00',0,'20/07:<br />\r\nmsg laissé par serena pr remplacment par Mme Komorowska au 30/07 de 9h a 12h','',0,10),(16451,'1',4251,1062,4,0,'2009-07-20 15:39:00',0,'20/07:<br />\r\nmsg laissé pr remplcame cupit par lopes au 22/07 de 9h à 13h','',0,10),(16452,'0',4661,678,4,0,'2009-07-20 15:40:00',0,'20/07:<br />\r\nmsg laissé pr savoir si on peut déplcaer la prestion du 24/07 au 22/07 à partir de 12h30','',0,10),(16455,'1',3549,657,4,0,'2009-07-20 15:54:00',0,'20/07:<br />\r\ncliente rappel pour confirmer le remplacement par De almeida pr le 29/07 de 13h 16h','',0,10),(16456,'1',4329,657,4,0,'2009-07-20 16:03:00',0,'20/07:<br />\r\nclient annule prestation du 31/07','',0,10),(16457,'1',3334,1001,4,0,'2009-07-20 16:05:00',0,'20/07:<br />\r\nmsg laissé remplcament du 30/07 par De Almeida<br />\r\nclés??','',0,10),(16458,'1',1542,569,4,0,'2009-07-20 16:25:00',0,'20/07:<br />\r\nmsg laissé pr remlpacement par souchard le 28/07 de 14à 17h','',0,10),(16459,'1',2184,1008,4,0,'2009-07-20 16:49:00',0,'ATTENTION PLUS DE DISPO POUR CLT.','',0,10),(16460,'1',3516,472,4,0,'2009-07-20 17:08:00',0,'Idéalement mettre la même interv pendant congés Brisoux. ','',0,10),(16461,'1',4686,0,1,5,'2009-07-20 17:33:00',0,'Bonjour,<br />\r\nJe reviens vers vous comme convenu pour vous proposer une solution en remplacement de mme Beye. Pour le moment, comme je vous l’ai mentionné lors de nos précédents échanges téléphoniques, nous n’avons pas de personne fixe pour intervenir 2 fois par semaine à vous proposer.<br />\r\nEn revanche, pour les 2 semaines à venir, je suis en mesure de vous proposer une intervenante pour 4h les mercredis 22 et 29/07 de 13h30 à 17h30. Cette solution d’attente nous laissera un peu de temps afin de trouver une personne fixe pouvant correspondre à vos attentes.<br />\r\nDans l’attente de votre retour.<br />\r\nCordialement,<br />\r\nMagalie Garnier<br />\r\n','-2',16305,2),(16462,'1',4596,787,1,1,'2009-07-20 17:39:00',0,'La cliente a eu 2 presta et c\'est parfait pour le moment. Tout est propre, elle est ponctuelle, ...','1',16303,2),(16463,'1',233,0,9,0,'2009-07-20 17:57:00',0,'JEUDI 13H-17H. PAS D\'URGENCE DEBUT MI-SEPT OU AVANT SI POSSIBLE','',0,2),(16464,'1',233,0,9,1,'2009-08-24 15:00:00',1,'Tenir informés de l\'avancée des recherches','-2',16463,2),(16465,'0',0,865,4,0,'2009-07-20 18:08:00',0,'je la compte en abs pour le 3/07 car elle ne nous a pas avertit que la cliente avait annulé la prestation','',0,14),(16466,'1',0,0,3,3,'2009-07-22 15:00:00',1,'','-2',16336,2),(16467,'1',0,0,3,1,'2009-07-20 19:08:00',0,'','-2',15925,2),(16468,'1',4718,0,3,1,'2009-07-20 19:09:00',0,'','-2',16253,2),(16469,'0',4644,1099,4,0,'2009-07-21 09:47:00',0,'21/07:<br />\r\nmsg laissé pr annulation prestation si personne sur place','',0,10),(16470,'1',963,359,4,0,'2009-07-21 10:32:00',0,'21/07:<br />\r\nmsg laissé pr connaitre les dates de congés client','',0,10),(16471,'1',1507,1099,4,0,'2009-07-21 10:34:00',0,'21/07:<br />\r\nclient accpte remplacement du 30/07 de 9h à 12h par durand<br />\r\nattention clés à récupérer.','',0,10),(16472,'0',3531,854,4,0,'2009-07-21 10:37:00',0,'21.07: M. FOUSSON a appelé afin de savoir combien il ns devait : 532.00€ pour les 3 dernières factures. Il ns envoie son chq aujd\'h.<br />\r\n23.07: Chq bien reçu','',0,9),(16474,'1',1969,282,4,0,'2009-07-21 10:50:00',0,'21/07:<br />\r\nmsg laissé pr avoir confirmation de la prestation de ce mercredi avec mme Ferreira et aussi ppr remplacement du 29/07 avec ferreira 12h30 15h30','',0,10),(16475,'1',4580,1099,4,0,'2009-07-21 10:54:00',0,'21/07:<br />\r\nclient accpt remplacement par mme Lajugie le 31/07 <br />\r\nclé à récupérer!!!','',0,10),(16476,'1',1160,112,4,0,'2009-07-21 11:33:00',0,'21/07/<br />\r\nMSG LAISS2 PR POSSIBLIT2 DE D2PLCAMENT DU MARDI AU JEUDI MATIN A PARTIR DE 9 H','',0,10),(16707,'1',4323,0,1,0,'2009-07-28 10:10:17',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(16708,'1',4323,1104,1,1,'2009-07-29 13:00:00',0,'','-2',16707,20),(16477,'1',2260,853,4,0,'2009-07-21 11:40:00',0,'21/07:<br />\r\nOK PR REMPLACEMENT DU 27/07 MM H PAR SALUMU<br />\r\n<br />\r\nDESIRE UN RDV PR EXPLIQUER A MM E SALUMU','',0,10),(16478,'1',2260,853,4,0,'2009-07-21 11:49:00',0,'21/07/<br />\r\nINTERVENANTE PR2VENUE','',0,10),(16479,'1',1160,112,4,0,'2009-07-21 11:52:00',0,'CLIENT OK','',0,10),(16480,'1',1758,678,4,0,'2009-07-21 11:56:00',0,'21/07/<br />\r\nCLIENT PREVENUE INTERVENTION DE MME SOUCAHRD PR LE 28/07','',0,10),(16481,'1',809,1166,4,0,'2009-07-21 12:02:00',0,'21/07/<br />\r\nCLIENT ATTEND DE VOIR LA PRESTATION DE MME MARISAN PR ACCTPE REMPLACEMENT DU 30/07 DE 13H A 17H','',0,10),(16482,'1',1610,0,4,0,'2009-07-21 12:06:00',0,'21/07/<br />\r\nCLIETNACCPTE REMPLACEMENT DU 28/07 PAR MARISAN DE 8H30 <br />\r\nCLIENTE SUR PLACE','',0,10),(16483,'1',1529,112,4,0,'2009-07-21 12:14:00',0,'21/07/<br />\r\nCLIENTE NE VEUT PAS DU REMPLCAMENT','',0,10),(16484,'1',2343,451,4,0,'2009-07-21 12:23:00',0,'21.07.09: Appel de la clte m\'informant qu\'elle avait annulé du 14.07 au 31.08.09. Vérif oui mais pas de saisie informatique dc Mme AGRHABA a commencé sa presta.<br />\r\nFacture-t-on ou pas?','',0,9),(16711,'1',3774,212,4,0,'2009-07-28 10:46:00',0,'28/07/<br />\r\nVEUT UN REMPLACEMENT PR LZ SEMAINE DU 05/08 ET PR LA SEMAINE DU 25/08;<br />\r\nNIMPORTE QUEL JOUR ','',0,10),(16486,'1',2282,992,4,0,'2009-07-21 12:25:00',0,'21.07.09*: La clte a appelé pour dire qu\'elle partait en vacances. Vérif avec elle planning ok. Ne souahite plus avoir Mme M\'HAMEDI comme aide-ménagère car a mis son voile chez la cliente.Confirmer à la cliente que Mme LARA interviendra le 25.08.<br />\r\n13.08: Mme LARA = en CP le 25.08. J\'ai dc mis mme jarland le 26.08 de14h à 16h. Appeler le clt pour faire point si ok ou non mais abst actuellement. L\'appeler sem du 24.08<br />\r\nClte ok pour cette inter<br />\r\n','',0,9),(17721,'0',1229,401,6,0,'2009-08-25 11:26:00',0,'Annulation client : 17 au 30/08/09 = 2s soit 8h. CREDIT ANNULATION CLIENT RESTANT : 4s.<br />\r\n<br />\r\nBASE : 15/06/2010 :<br />\r\n1er au 15/08/2010 : CP<br />\r\n16 au 29/08/2010 : pas de R = ANNUL. 2 S = CR RESTANT = 4s<br />\r\n16/09/2010 : sal abst = -2h<br />\r\n02/12/2010 : sal abst (PEZESHKIAN): pb voiture = -2h<br />\r\n27+30/12/2010 : CP (PEZESHKIAN). Pas de R Dé. CR = 3s (-4h)','',0,12),(16756,'1',3581,0,4,1,'2009-07-28 17:00:00',0,'','-2',16755,20),(16490,'0',821,651,4,0,'2009-07-21 13:12:00',0,'-----Message d\'origine-----<br />\r\nDe : Atoocall [mailto:Atoocall] De la part de Atoocall Envoyé : mardi 21 juillet 2009 10:00 À : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : Madame DELLHUMEAU Martine<br />\r\n<br />\r\nMadame DELLHUMEAU Martine<br />\r\nDomicile : 09 51 02 71 55 Télécopie : 02 40 93 71 55 <br />\r\n<br />\r\nSa femme de ménage, Mme Lebellois, n\'est pas venue la semaine dernière pour cause de décès dans sa famille.<br />\r\n<br />\r\nMerci de ne pas facturer la prestation de la semaine dernière.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mardi 21 juillet 2009 à 10:00<br />\r\n<br />\r\n','',0,14),(16491,'1',2780,1140,4,0,'2009-07-21 13:14:00',0,'demander à décaler prestation du 21/08 à l\'am si possible?','',0,14),(16493,'1',1969,282,4,0,'2009-07-21 13:40:00',0,'21/07: pas de soucis pr le 22 et le 29/07<br />\r\nclé donné à ferreira','',0,10),(16494,'1',4496,1166,4,0,'2009-07-21 13:50:00',0,'21/07:<br />\r\ncongés client<br />\r\ndern 23/07<br />\r\nrepri 13/08','',0,10),(16495,'1',4425,1099,4,0,'2009-07-21 14:10:00',0,'21/07:<br />\r\naccpte remplacement du 27/07 par lajugie <br />\r\n<br />\r\nrappeller à gervais de venir à l\'heure prévue','',0,10),(16498,'0',3855,1001,4,0,'2009-07-21 14:51:00',0,'21/07:<br />\r\nne veut pas de remplacement<br />\r\ncongés client: <br />\r\nder 27/07<br />\r\nreprise 17/08 ( veut remplcante mm Hoareau)','',0,10),(16496,'1',4682,746,4,0,'2009-07-21 14:35:00',0,'Rappeler la cliente pour lui dire si Mme bruneau vient le 30/07.','',0,10),(16497,'0',3771,848,4,0,'2009-07-21 14:49:00',0,'21/07:<br />\r\nannul toutes les dates en août','',0,10),(19183,'1',5067,0,3,1,'2009-09-24 17:32:00',0,'','-2',19182,19),(16500,'1',3976,1171,4,0,'2009-07-21 15:27:00',0,'21/07:<br />\r\ncliente accpte remplaceme par komorowska 22/07 de 14h30 à 16h30 <br />\r\ncliente sur place<br />\r\naimerait récupérer ces clés','',0,10),(19181,'1',5065,0,9,0,'2009-09-25 16:44:00',0,'2H/S MARDI OU VENDREDI. BON DE COMMANDE REÇU, CLIENTE APPELLEE POUR LUI DIRE QUE LA PRESTATION POURRAIT DÉMARRER A PARTIR DU VENDREDI 9 OCTOBRE.','',0,19),(19182,'1',5067,0,3,0,'2009-09-25 17:32:00',0,'','',0,19),(16502,'1',1542,569,4,0,'2009-07-21 15:41:00',0,'21/07:<br />\r\nclient sans réponse, disponiblilité du 28/07 plus possible','',0,10),(16503,'0',3220,1180,4,0,'2009-07-21 16:02:00',0,'21.07: M. OTTAVY a appelé pour me faire part que Mmme VALDES n\'avait pas effectuée sa presta. Pas de pointage, par d\'appel de sa part. J\'ai dc annulé la presta.<br />\r\nM. OTTAVY ne souhaite plus qu\'elle intervienne chez eux.<br />\r\nElle m\'a dit 3 jours après qu\'elle ne devait pas travailler ce jour là. Elle avait vu avec VA. Or la veille je lui avait donné son planning oralement + mail!!!','',0,9),(17107,'1',4067,678,4,0,'2009-08-05 14:10:00',0,'05/08:lcient annule les presta du mois d\'a^oût','',0,10),(17265,'1',4770,0,9,0,'2009-08-13 14:56:00',0,'1 ére prestation doit avoir lieu entre le 24 aout et le 29 aout','',0,19),(16507,'1',4731,678,4,0,'2009-07-21 16:18:00',0,'21/07:<br />\r\nclient accpte remplacement par mme souchard au 29/07: de 15h30 à 17h30<br />\r\n<br />\r\nprendre les clés chez le gardien et lui les redonner<br />\r\n<br />\r\nfaire les vitres UNIQUEMENT<br />\r\n NE PAS faire de repassage','',0,10),(16508,'1',1553,1174,4,0,'2009-07-21 16:31:00',0,'21/07 :<br />\r\nremplcament 27/07 accpté par client par magne de 9h a 11h','',0,10),(16509,'1',2308,1174,4,0,'2009-07-21 16:36:00',0,'21/07:<br />\r\nmsg laissé pr remplacement Mme Pavlovic<br />\r\npar Magne le 28/07 de 9h à 13h + vendredi 31/07 de 14h à 17h','',0,10),(16510,'1',0,0,3,1,'2009-07-21 16:39:00',0,'Appel renouvelé suite à une nouvelle demande via atoocall','-2',16253,2),(16511,'1',2648,1174,4,0,'2009-07-21 16:40:00',0,'21/07:<br />\r\nmes laissé pr avoir confirmation pr le remplacement de 14h 16h le 24/07 + remplacement du 30/07 de 15h30 a 17h30','',0,10),(16512,'1',2303,494,6,0,'2009-07-21 16:45:00',0,'Attention Modif sur congés clt annul la semaine du 03/08.<br />\r\nMaintient le 11/08 et annul jusqu\'au 27/08','',0,10),(16513,'1',2303,494,4,0,'2009-07-21 16:47:00',0,'21/07:<br />\r\nclient accpt remplacment par magne pr le 28/07 de 15h30 a 17h30','',0,10),(16514,'1',1329,10,5,0,'2009-07-21 17:05:00',0,'Cliente satisfaite jusque là du travail de mme Berradja, mais la dernière presta a été bâclée (mme Berradja a dit à la cliente en lui ramenant la clé à son bureau qu\'elle n\'avait pas pu faire la presta correctement car les chiffons étaient sales, la cliente a vérifié et ce n\'était pas le cas d\'autant qu\'elle est manique et ne supporte pas que les choses soient sales chez elle !). 2h30 ont été effectuées le 10/07 (mme Berradja devait récupérer la clé avec la cliente à 14h30 et s\'est présentée à 13h30, ensuite elle a dit à la cliente qu\'elle ne pourrait faire qu\'1h étant donné qu\'elle avait attendu !). 2h40 effectuées le 20/07 alors qu\'elle devait récupérer les 30min non effectuées le 10/07 (devait faire 3h30) + bcp de poussière encore apparente (livre chevet)','',0,2),(16515,'1',1329,0,5,1,'2009-07-24 11:00:00',1,'Rappeler la cliente pour donner explications presta du 20/07 + remplacement congés d\'été','-2',16514,2),(16516,'1',843,992,4,0,'2009-07-22 09:18:00',0,'22.07: Mme LARA ne peut pas intervenir chez Mme LEMAIRE car enfant malade (elle m\'avait informée la fille que sa fille avait de la fièvre mais pensait que ça passerait).=> remplacement Mme LAVILLE vendredi matin','',0,9),(16517,'1',843,934,4,0,'2009-07-22 09:21:00',0,'22.07: j\'ai souhaité faire faire 1 presta de remplacement à, Mme LAVILLE le 23.07. Pas possible car a pris 1 engagement ailleurs. dc elle ira le vendredi matin chez les lemaire.','',0,9),(16518,'1',3866,507,4,0,'2009-07-22 09:24:00',0,'Clt ok pour changement de jour de presta pour la semaine du 27/07. \"sous réserve d\'annuler presta pour cause de départ en congés\".','',0,10),(16519,'1',3866,507,6,0,'2009-07-22 09:35:00',0,'Attention clt sur fichier n\'a aucune annul pour cet été. elle avait demandé à conserver ses presta. Aujourd\'hui au tél elle a eu l\'air de vouloir annuler la presta du 30/07? par rapport à son départ congés. Demande s\'il y\'a d\'autre dates d\'annul.','',0,10),(16520,'1',2721,569,4,0,'2009-07-22 09:46:00',0,'22/01:<br />\r\nnouveau msg laissé','',0,10),(16521,'0',2620,1075,4,0,'2009-07-22 09:57:00',0,'22.07/ eNVOIE COURRIER DE RELANCE 2 FACTURES DUES 203.00€','',0,9),(16522,'1',3131,0,4,0,'2009-07-22 10:03:00',0,'22.07: Envoie courrier de relance de paiement du 190.00€','',0,9),(16523,'0',4366,0,4,0,'2009-07-22 10:05:00',0,'22.07: Envoie courrier de relance de non paiement 2x76.00€','',0,9),(16524,'0',3870,0,4,0,'2009-07-22 10:08:00',0,'22.07/ eNVOIE RELANCE DE NON PAIMEMENT 2X76.00€','',0,9),(16525,'1',3901,848,4,0,'2009-07-22 10:07:00',0,'22/07: <br />\r\nremplcament avec abdelkafi ok pr le lundi 27/07 de 13h a 16h<br />\r\nou le 29/07 13h a 16h<br />\r\nil faut rappeler pour confirmer.<br />\r\n<br />\r\nattention c\'est gervais qui a les clés','',0,10),(16526,'0',3531,0,4,0,'2009-07-22 10:11:00',0,'22.07: Envoie d\'une autorisation de prélèvement','',0,9),(16527,'0',1310,156,4,0,'2009-07-22 10:15:00',0,'22.07: Envoie relance pour non paiements de 4 factures pour 1 montant total de 721.50€','',0,9),(16528,'0',1381,199,4,0,'2009-07-22 10:16:00',0,'22.07: relance pour non paiement de 2 factures 151.00€','',0,9),(16529,'1',2308,1174,4,0,'2009-07-22 10:21:00',0,'22/01: rappel ','',0,10),(16530,'1',2648,1174,4,0,'2009-07-22 10:28:00',0,'22/07:confirme pr les deux prestations','',0,10),(16531,'1',3334,1001,4,0,'2009-07-22 10:52:00',0,'22/07:<br />\r\nclietn confirme<br />\r\nsera sur place<br />\r\n','',0,10),(16532,'0',0,864,4,0,'2009-07-22 10:59:00',0,'attention à partir du 8/08 client serena 49384 mm horaire que yang pang<br />\r\nà décaler','',0,10),(16533,'1',2537,112,4,0,'2009-07-22 11:08:00',0,'22/07:<br />\r\nmsg laissé pr presta au 29/07 de 12h à 15h par souchard.','',0,10),(16534,'1',2537,112,4,0,'2009-07-22 11:14:00',0,'22/07:<br />\r\nne veut pas de remplacement pr le 29/07<br />\r\npour la semaine d\'après aimerait mme Neves le mercredi après midi','',0,10),(16535,'1',2309,567,4,0,'2009-07-22 11:20:00',0,'22/07:<br />\r\nmsg laissé pr remplcament pr 28/07 à partir de 13h avec marisan','',0,10),(16536,'1',1340,0,4,0,'2009-07-22 11:27:00',0,'22/07:<br />\r\nprestation du 23/07 de 14hà 18h avec souchard <br />\r\nQUELQUN SUR PLACE','',0,10),(16537,'0',4692,451,4,0,'2009-07-22 11:29:00',0,'22.07: Edition de la facture','',0,9),(16538,'1',1092,273,4,0,'2009-07-22 11:31:00',0,'Veut RPLCMT pendant congés interv.','',0,10),(16539,'1',1264,273,4,0,'2009-07-22 11:32:00',0,'CLT veut presta pendant congés interv. Seulement les aprés midi.','',0,10),(16540,'1',809,1166,4,0,'2009-07-22 11:40:00',0,'22/07:<br />\r\nprestation mise dans le planning mais à confirmer pr le 31/07 de 14h à 17h!!!!!','',0,10),(16541,'1',3549,657,4,0,'2009-07-22 11:43:00',0,'22/07:<br />\r\nne peut pas de remplacement pr le 30/07<br />\r\net arret des prestations','',0,10),(16542,'1',0,0,3,1,'2009-07-22 11:47:00',0,'','-2',16253,2),(16543,'1',0,0,3,1,'2009-07-22 11:47:00',0,'','-2',15925,2),(16544,'1',256,93,5,0,'2009-07-22 12:18:00',0,'Nom : Mr Christol<br />\r\nTéléphone : 0607372204<br />\r\nCode postal : 75018<br />\r\nDemande : Réclamation à la suite d\'une prestation : la personne qui est venue en remplacement de notre femme de ménage habituelle n\'a visiblement pas effectué la prestation correctement : à peine 50 % du repassage, sols non lavés, paroi de douche non nétoyée, etc. Merci de votre retour <br />\r\n','',0,2),(16545,'1',4582,842,4,0,'2009-07-22 13:00:00',0,'22/07/<br />\r\nLE RAPPELER EN DEB SEMAINE DU 27/07 PR DEPLACEMENT HORAIRE DU 31/07 A LARPE MIDI','',0,10),(16546,'1',4641,915,4,0,'2009-07-22 13:16:00',0,'22/07: MSG LAISS2E PR RMEPLACEMNT 29/07 POSSIBLE 10H 13H 11H 14H <br />\r\nPAS LPUTAR CAR DJABI TRAVAILLE APRE','',0,10),(16547,'1',2260,853,4,0,'2009-07-22 14:01:00',0,'22/07:<br />\r\nla cliente sera sur place pour voir Mme salumu et lui ouvrir le 27/07 de 9h à 11h','',0,10),(16549,'1',2721,569,4,0,'2009-07-22 14:44:00',0,'22/07:<br />\r\nclient ok pour le 31/07 14h 17h neves<br />\r\nclient sur place','',0,10),(16550,'1',3987,1140,4,0,'2009-07-22 15:10:00',0,'lE 4/06 lYNDA EST INTERVENUE 3H AU LIEU DE 2H A LA DEMANDE LA CLIENTE;<br />\r\nDONC 1H RAJOUTEE SUR UNE PRESTA DE CE MOIS CI le 23/07','',0,14),(16757,'0',0,165,4,0,'2009-07-28 17:54:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à notre entretien téléphonique, je vous confirme les informations ci après :<br />\r\n- Ce matin, suite à demande de Madame Martin, j’ai fait 9-11 heures ; d’autre part Madame Martin sera absente du 17 aout au 23 aout, je prendrais donc la journée du mardi 18 aout en congé. <br />\r\n- Après accord de Melle Bideau, ma prestation du jeudi 30 juillet après-midi aura lieu le mercredi 28 juillet de 14 h à 17 heures.<br />\r\n<br />\r\nBonnes vacances <br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(16552,'1',2203,16,4,0,'2009-07-22 15:51:00',0,'Bonjour madame Garnier, <br />\r\nJe vous envoie le détail des prestations que je souhiate voir effectuées cet été au 89 allée Georges ASKINAZI. <br />\r\nMercredi 22/07 : 2 heures dont 1h30 de repassage et 30 min de ménage ( aspirateur + laver les sols)<br />\r\nMercredi 29/07 : 2 heures dont 30 min de repassage et 1h30 de ménage ( aspirateur + sols + sanitaires + poussières + carreaux+ frigidaire + four)<br />\r\nMercredi 5/08 : 2 heures de repassage<br />\r\nMercredi 12/08 : 1 heure de ménage<br />\r\nMercredi 19 et 25 Aout pas de prestation<br />\r\n<br />\r\nPremière semaine de septembre 4 heures de repassage + 2 heures de ménage à prévoir<br />\r\n<br />\r\nA partir du 7 septembre reprise de l\'alternance habituelle 1 semaine 3h et 1 semaine 4h. <br />\r\n<br />\r\nPar ailleurs, je voudrais profiter de cette période pour changer de personne. En effet, malgrè votre intervention je ne constate pas de changement suffisament satisfaisant s\'agissant du repassage et ne peux pas continuer ainsi. <br />\r\nJe suis à votre disposition pour toute question. <br />\r\n<br />\r\nBien cordialement, <br />\r\nStéphanie','',0,2),(16554,'0',0,1197,7,1,'2009-07-22 16:28:58',0,'Vérification des références','-2',0,46),(16555,'0',0,1197,7,1,'2009-07-22 15:00:00',1,'','-2',16554,46),(16557,'0',4739,0,4,0,'2009-07-22 17:03:00',0,'2 adultes<br />\r\nCentrale vapeur<br />\r\nMaison/Villa<br />\r\n85 m carré<br />\r\nChien, Chat<br />\r\noiseaux<br />\r\nLundi, Mardi, Mercredi, Jeudi, Vendredi,<br />\r\nbesoin à mettre en place rapidement.<br />\r\nproduits ménagers bio<br />\r\nménage+ très peu de repassage<br />\r\n','',0,14),(16558,'0',4739,0,4,0,'2009-07-22 17:04:00',0,'ce n’est pas un ménage approfondi (ni exhaustif de la maison) que la cliente recherche. C’est une maison à nettoyer petit à petit… les sols à chaque fois puis nettoyage d’une pièce à chaque fois par exemple.<br />\r\nSinon dans un premier temps : il y aura les vitres.<br />\r\n','',0,14),(16562,'1',1174,16,1,0,'2009-07-22 18:16:00',0,'Madame SINODINOS Maryline<br />\r\nDomicile : 09 51 16 37 87 Bureau : 01 58 88 29 24 Portable : 06 83 43 03 32<br />\r\n76 boulevard Rodin<br />\r\n92130 ISSY LES MOULINEAUX<br />\r\n<br />\r\nSouhaite arreter le contrat au 1er Septembre.<br />\r\n<br />\r\nMerci de la contacter avant le lundi 27 juillet.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 22 juillet 2009 à 17:24<br />\r\n','',0,2),(16561,'0',0,1140,4,0,'2009-07-22 17:23:00',0,'elle n\'est plus dispo lundi matin et mardi matin ','',0,14),(16563,'1',1174,0,1,1,'2009-07-22 18:17:00',0,'Msg laissé sur port cliente pour connaitre motif arrêt','-2',16562,2),(16564,'1',4686,16,5,0,'2009-07-22 18:19:00',0,'Cliente pas du tout satisfaite du comportement et de la qualité du travail de mme Esene. Elle l\'a rencontré à 13h30 et lui a dit que son mari reviendrait à 17h30 pour fermer l\'appt. A 17h30 le mari a aperçu mme Esene au bout de la rue, elle avait claqué la porte de l\'appt. <br />\r\n<br />\r\nConstat travail effectué : repassage alors que la cliente était encore présente moitié de l\'eau renversée sur des torchons, cela n\'a pas dérangé mme Esene elle n\'a rien essuyé et a passé le fer sur les torchons mouillés, table de salon pas nettoyée, TV chbre pas essuyée, chemises repassées accrochées sur les tiroirs du meuble chinois ds la salle alors qu\'il y a un portant ds la chbre (tiroirs avec docs administratifs, passeports dc cliente mécontente)','',0,2),(16565,'1',4686,0,5,1,'2009-08-19 11:00:00',1,'Faire un retour sur dernière presta avec Esene + tenir informée de l\'avancée des recherches','-2',16564,2),(16567,'0',0,1198,7,1,'2009-07-22 15:00:00',1,'','-2',16566,27),(16568,'0',2979,0,6,0,'2009-07-23 08:22:00',0,'Annulation client : 19/08/09 = 1s soit 2h. CRÉDIT ANNULATION CLIENT = 5s soit 10h.','',0,12),(22736,'0',2979,0,6,0,'2009-12-21 18:03:00',0,'Annulation client : 23+30/12/09 : 2 s. CREDIT ANNULATION RESTANT = 3s.','',0,12),(16570,'1',3884,1171,4,0,'2009-07-23 10:12:00',0,'23/07:<br />\r\nmesgg laissé pr abs abedelkafi et possibilité de remplacement avec De sousa','',0,10),(16571,'1',3884,1171,4,0,'2009-07-23 10:44:00',0,'23/07:<br />\r\nlciente accpte presttion de 10h a 13h le 24/07 avec Desousa<br />\r\npersonnes sur place','',0,10),(16572,'0',4253,1062,4,0,'2009-07-23 10:59:00',0,'23/07:<br />\r\nmsg laissé pr confirmation des remplacements du 28/07 et 3o/07 JEUDI par souchard de 14h à 17h','',0,10),(16573,'1',4425,1099,4,0,'2009-07-23 11:12:00',0,'23/07: lajugie pr le 30/07 : 14h 17h ou 18h','',0,10),(16574,'1',741,746,4,0,'2009-07-23 11:24:00',0,'Appel Clt pour RPLCM de interv habituelle avec Mme Bruneau le 24/07/09 de 13h à17h.Attends confirmation de clt.','',0,10),(16575,'1',3249,0,1,0,'2009-07-23 11:37:38',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(16606,'1',2309,567,4,0,'2009-07-24 10:19:00',0,'24/07:<br />\r\nclient ne veut pas de remplacementpr le 28/07','',0,10),(16577,'1',4157,1062,4,0,'2009-07-23 11:39:00',0,'23/07:<br />\r\nmsg laissé pr confirmer que le sprestationde la semaine prochaine seront bien effectuées par Mme Cupit','',0,10),(16578,'1',1038,282,4,0,'2009-07-23 12:20:00',0,'23/07:<br />\r\nveut remplacement pour le 13/08 mais pas ferreira','',0,10),(16579,'0',4289,746,4,0,'2009-07-23 12:29:00',0,'23/07:<br />\r\nn\'arrive pas à joindre serena pr dire que le remplacmeentd u 29/07 n\'est plus possible<br />\r\nà la place le 27/07 de 9h 13h avec bruneau','',0,10),(16580,'1',3901,848,4,0,'2009-07-23 12:30:00',0,'23/07:<br />\r\n mis sur plannig de bruneau mais attendre confirmation','',0,10),(16581,'0',4644,1099,4,0,'2009-07-23 12:38:00',0,'23/07:<br />\r\npas de news de M.dobge donc pas de remplacement prévu pour la semaine du 27/07','',0,10),(16582,'0',4289,746,4,0,'2009-07-23 14:00:00',0,'23/07:<br />\r\nok cliente pr le 27/07<br />\r\ncliente sur place','',0,10),(16583,'1',658,1140,4,0,'2009-07-23 14:13:00',0,'Madame LE MÉE Juliette<br />\r\nDomicile : 02 40 74 84 80 <br />\r\n<br />\r\nSouhaite annuler la prestation du 4 Aout et prendra la personne qui viendra le vendredi 7 Aout de 10h00 à 12h00.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le jeudi 23 juillet 2009 à 11:13<br />\r\n','',0,14),(16584,'1',835,165,4,0,'2009-07-23 14:13:00',0,'jeu. 23/07/2009 07:39Bonjour,<br />\r\n<br />\r\nJe viens d’avoir à l’instant un appel de Madame Charron m’informant qu’elle n’était pas à son domicile. <br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(16585,'1',2017,271,4,0,'2009-08-27 14:17:00',0,'j\'informe la cliente du déménagement de mme gaarouma ; la rappeler pour convenir d\'un rdv de mise en place de la rempalçante à partir du 07.09 le matin n\'importe quel jour sauf le mercredi<br />\r\n10.09: Clte ok pour inter de mme ROULLOT à compter du 22.09 à 9h30<br />\r\n28.09: Clte satisfaite de la presta de mme Roullot. Elle n\'a pas pu tout faire lors de sa 1ère presta. MMe Roullot pourra intervenir dès 9h14 chez la clte. Va A D2J0 TRANSMIS L4INFO 0 MME ROULLOT;','',0,9),(16587,'0',3906,701,4,0,'2009-07-23 14:18:00',0,'23.07 : La clte demande 1 inter le 6.08 de 4h. Mme GALTIER ok<br />\r\nLa clte aimerait avoir 1 presta le 17.08 avec remplaçante.<br />\r\nMme NAVET?=> Mme NAVET ok pour le 17.08 de 14h à 17h','',0,9),(16589,'1',0,682,4,0,'2009-07-23 14:44:00',0,'tel pour savoir si reprise du travail','',0,14),(16667,'1',2112,507,4,0,'2009-07-27 13:31:00',0,'27/07/<br />\r\nMSG LAISS PR REMPLACEMENT PAR MMA TALL LE 07/07 <br />\r\nCLIENTE CHOISI LES HORAIRES ET LE NB D\'H','',0,10),(16591,'0',4632,1160,4,0,'2009-07-23 15:23:00',0,'23.07: MmE HERPERT a laissé 1 mess demandant que Mlle BONNETON intervienne 3h au lieu de 2h/sem.<br />\r\nJ\'atd rpse de Mlle BONNETON pour savoir si ok.<br />\r\n24.07: Mlle BONNETON OK - CLT CONFIRME 3H/SEM','',0,9),(16593,'0',1592,1055,5,0,'2009-07-23 15:29:00',0,'23.07: MmE MAREF m\'a appelé afin de m\'informer qu\'elle avait cassé 1 figurine de sa fille en dépoussiérant toutes les figurines.<br />\r\n23.07: j\'ai informé la clte. Elle m\'a dit que c\'était des petites figurines acheter chez SOHO d\'une valeur mini de 2.00€ et maxi. 30.00€. La clte doit me rappeler pour me dire la valeur, et ira en acheter 1 autre + envoie de la facture.<br />\r\n5.08: Mess rpdr clte afin de savoir si elle avait pu racheter la figurine de sa fille + savoir si souhaite tjrs sa presta du 13.08 apm','',0,9),(16594,'0',4345,898,4,0,'2009-07-23 15:32:00',0,'PAS DE REMPLACEMENT PDT ABS GUY EN SEPT','',0,14),(18311,'0',1592,0,4,0,'2009-09-03 15:26:00',0,'message repondeur pour lui proposer mme lara disponible les lundi ou mardi am ; relancer si pas de nouvelles sinon on peut aussi lui proposer mme dufay le mercredi am<br />\r\n10.09: Mess rpdr clte pour savoir si souhaite des presta ou si a trouvé qlqun; Je lui ai dit que ns avions qlqun de dispo le mercredi apm mme DUFAY.<br />\r\n30.09: Pas de nouvelles de la clte j\'arrête son contrat. Si j\'ai qlqun je la rappelrai','',0,9),(16596,'0',4671,854,5,0,'2009-07-23 15:37:00',0,'23.07: Mme NDOUO m\'a appelée afin de m\'informer qu\'elle avait légèrement gratté 1 trace de gras sur micro-onde côté vert. Elle m\'a dit que c\'était léger.<br />\r\nJe ne le signale pas à la clte, j\'atd de voir si elle ns appel. ','',0,9),(16712,'0',795,104,4,0,'2009-07-21 11:15:00',0,'La clte m\'a appelé pour me dire qu\'elle déménageaitn sur Mireval- Fin de contrat sur Mtp au 31.07.<br />\r\n28.07: Mess Clte pour lui dire que j\'ai 1 candidate dont je dois valider, et que l\'informerait vendredi pour éventuellement commencer des presta sur Mireval<br />\r\n30.07: Mess Rpdr clte pour dire que le recrutement a été validé=> Mme JUCQUIN. Je lui ai proposé si elle le souhaitait 1 démarrage des presta dès sem. prochaine<br />\r\n3.08: 1ère presta le 6.08 puis tous les lundi apm','',0,9),(16598,'1',4729,0,9,0,'2009-07-23 15:48:00',0,'2H/S FDS HORAIRES INDIF. FIN AOUT DEBUT SEPTEMBRE.','',0,2),(16700,'1',3489,0,1,0,'2009-07-27 18:44:00',0,'Bonjour,<br />\r\nMerci pour le remplacement. Je vous confirme que pendant mes congés, du 1er au 31 août, je n’aurais pas besoin de prestation de ménage. Madame sivathas pourra revenir dès le 4septembre.<br />\r\nConcernant les congés de Madame Sivathas, vous m’avez informée que cette dernière serait en vacances dès cette semaine pendant laquelle je ne suis pas en congés donc je suppose qu’une autre femme de ménage serait venue. Mais si Mme Sivathas n’avait pas eu d’empêchement, je n’aurais pas été au courant de cette information. Je trouve simplement regrettable dans votre système que seul le client soit obligé d’anticiper les situations (et soit immédiatement sanctionné s’il n’a pu le faire en payant une prestation) et que cette obligation n’incombe pas à Ménage et Compagnie. Je comprends que les femmes de ménage puissent avoir des empêchements de dernière minute, il est normal que vous ne puissiez gérer ces impondérables, cependant quand vous nous demandez de donner nos dates de congés à l’avance , il serait peut-être « rassurant » pour le client de connaître aussi celles de la personne qui vient habituellement chez lui. Cette remarque ne vous concerne bien évidemment pas personnellement car mon dossier est géré avec une plus grande réactivité depuis que vous en êtes en charge, mais je vous remercie de transmettre cette remarque à vos responsables.<br />\r\nCordialement,<br />\r\nJulie Parrens<br />\r\n<br />\r\n','',0,2),(17269,'1',3017,0,4,0,'2009-08-13 15:33:00',0,'je confirme ce jour avec le client le remplacement de mme diffai','',0,9),(16604,'1',1356,0,4,1,'2009-08-24 11:00:00',1,'','-2',16603,2),(16605,'1',4686,16,5,1,'2009-07-23 18:20:00',0,'Version mme Esene : cliente arrivée à 13h45 au lieu de 13h30, mme Esene a croisé le client en bas de l\'immeuble à 17h35 (partie à 17h33 de l\'appt, elle pense que c\'était lui, il était au portable). Fait: vitres, sdb, 2 chbres (poussières, sols), vaisselle à la main, bcp repassage (pantalons, 4 chemises, serviettes bain, tee-shirts), wc (très sale), cuisine (MO, plaques cuisson, table : très sale)','-2',16564,2),(16607,'1',4115,854,5,0,'2009-07-24 10:20:00',0,'24.07: Mme NDOUO a appelé pour me dire qu\'il n\'y avait plus d\'électricité chez la clte. Fusible? ou réseau?. Clte prévenue','',0,9),(16608,'0',1004,352,4,0,'2009-07-24 10:22:00',0,'24.07: La clte a appelé / à ses annul du mois d\'août + pour me dire qu\'elle souhaite qlqun de bien pour sept. La clte souahite passer 1/2 journée avec nouvelle aide-ménagère soit le 1er sept l\'apm ou le 8 apm ou le samedi éventuellement 5.09. Elle veut qlqun comme Mlle AKEVA<br />\r\n25.08: Appel clte pour lui proposer le suivi. Clte rappelera cette apm vers 14h.','',0,9),(16610,'1',4430,915,4,0,'2009-07-24 10:48:00',0,'24/07:<br />\r\ncongés client supplémentaire annulation du 12/08','',0,10),(16612,'1',0,818,4,0,'2009-07-24 11:01:00',0,'Prestation chez Mr MARCHINI + casse d\'un lampe chez durand, prévenu la cliente + laissé un mot','',0,20),(16613,'1',0,818,4,1,'2009-07-24 11:01:00',0,'reprise iochem ou non ? <br />\r\n','-2',16612,20),(16614,'1',0,818,4,1,'2009-07-28 11:01:00',0,'','-2',16612,20),(16615,'1',4399,0,4,0,'2009-07-24 11:13:00',0,'clés de son domicile<br />\r\n','',0,20),(16616,'1',4399,0,4,1,'2009-07-24 11:13:00',0,'veut récupérer au plus vite ses clés<br />\r\nnous nous arrangeons avec gimenez pour les récupérer au plus vite et lui faire parvenir (directement à son domicile)<br />\r\n','-2',16615,20),(16617,'1',4399,0,4,1,'2009-07-24 17:20:00',0,'ok clés <br />\r\n','-2',16615,20),(16618,'1',1174,16,1,1,'2009-07-24 11:41:00',0,'Arrêt car pb perso (gros crédit en cours)<br />\r\n<br />\r\nTrès satisfaite du travail de mme Esene : tjs de bonne humeur, refaisait les choses qui n\'allaient pas<br />\r\n<br />\r\nN\'hésitera pas à nous recontacter pour une reprise<br />\r\n<br />\r\n','-2',16562,2),(16619,'1',4700,0,3,1,'2009-08-19 16:07:00',0,'qui de dispo ? <br />\r\nEventuellement gimenez sur la base du vendredi matin<br />\r\n','-2',16003,20),(16620,'1',1247,482,4,0,'2009-07-24 13:52:00',0,'24.07: Mme TALEB a 1 rdz-vs le 31.7 à 16h => intervention de 13h30 à 15h30 chez clte','',0,9),(16621,'1',1731,421,4,0,'2009-07-24 14:01:00',0,'vu avec mme verreau , vous pouvez facturer 4.5 h pour le vendredi 24.07.09','',0,14),(16623,'1',4714,0,5,1,'2009-07-24 14:16:00',0,'Pas de grosse catastrophe, simplement les consignes n\'ont pas été comprises par la femme de ménage. \"faire les vitres EN 1er\" compris \"faire les vitres AU premier\". Attention à vérifier les lumières avant de partir car une lumière est restée allumée, les clients étant en vacances = 4 jours d\'éléctricité.','-2',16622,19),(16624,'1',2969,1160,4,0,'2009-07-24 15:26:00',0,'24.07: Mlle BONNETON m\'a dit que la clte annulait sa presta du 31.07. Or pas d\'anull.=> Mess rpdr clte pour avoir confirmation','',0,9),(16626,'1',4098,112,4,0,'2009-07-24 15:30:00',0,'24/07/<br />\r\n CLIETN ACCPTE REMPLACEMENT PR LE 28/07 DE 9H 11H<br />\r\nRECUPERER LES CLES AUPRES DE MME LAFARGE','',0,10),(16629,'1',0,763,4,4,'2009-07-24 16:59:00',0,'','-2',16628,20),(16630,'1',0,763,4,1,'2009-07-27 16:59:00',0,'ok démission elle a compris <br />\r\n','-2',16628,20),(16631,'1',3547,569,5,0,'2009-07-24 17:14:00',0,'la clt n\'ai pas contente, mme lameira ne fait pas la poussière, elle se demande se qu\'elle fait en 3h.<br />\r\nLa cliente lui a laissé un mot et elle attend la rentrée pour voir si les choses vont mieux','',0,10),(16632,'1',0,1061,4,1,'2009-07-27 17:29:00',0,'ok échange beaudoin et escande<br />\r\n','-2',16413,20),(16633,'0',3124,0,4,0,'2009-07-24 17:38:00',0,'','',0,20),(16634,'0',3124,0,4,4,'2009-07-24 17:38:00',0,'est très mécontent car il n\'a pas eu de prestations de remplacement et en souhaitait une.<br />\r\nLui explique que malheureusement aucune intervenante n\'était disponible et que nous n\'avons pas pu trouver de solutions (étant moi même absente)<br />\r\nIl réfléchi de son côté mais va sûrement arrêter les prestations.<br />\r\n','-2',16633,20),(16635,'0',3124,0,4,1,'2009-08-25 14:30:00',0,'aucun geste commercial <br />\r\nHeures offertes<br />\r\nnon joignable <br />\r\nretenter début de semaine prochaine<br />\r\n','-2',16633,20),(16636,'1',1554,212,4,0,'2009-07-27 09:09:00',0,'Clt appel ce jour PAS DE RPLCMT pendant les congés interv.','',0,10),(16637,'0',4744,339,4,0,'2009-07-27 09:42:00',0,'27.07: Clte souahite 1 presta ponctuelle suite déménagement<br />\r\n29.07: Mme NAVET a appelé car a besoin de rester 1h de + car bcp, bcp de chose à faire.Soit 4h, clt a confirmé à VA<br />\r\n29.07 Facture envoyée<br />\r\n23.11: Courrier de relance.<br />\r\n7.12: 2nd relance avec nouvelle adresse que j\'avais noté!!!<br />\r\n21.12: Pas de réglement reçu. J\'atd 1 sem pour envoyer 1 courrier de RAR<br />\r\n29.12: Envoie courrier de 2nd relance RAR<br />\r\n13.01: Envoie dernière relance suite recherche adresse et appel.<br />\r\n30.04 : je relance la cliente ; sa banque doit lui envoyer son relevé bancaire car elle en a perdu qques uns et lui facture le relevé 28 € !!! nous tient au courant semaine prochaine.','',0,9),(17083,'0',4195,0,4,0,'2009-08-05 09:38:00',0,'5.08: Clt ok pour presta de remplacement avec MmE CAPLET. Je lui ai expliqué Mlle KOUNLOTHAM trouvait que ça fesait trop loin, donc ne souhaitait plus intervenir lors de son retour de CP. J\'ai informé le clt que ns étions en cour de recrutement, et que je tiendrai au courant. Ok pour avoir des presta avec des remplaçante si besoin. <br />\r\n17.08: Le clt a rappelé afin de savoir si nous aurions qlqun pour lui cette sem. Je lui ai dit que non et que nous étions en cour de recrutement. Il va se renseigner ailleurs. Le tenir au courant sur notre recrutement.<br />\r\n24.08: Pour info j\'ai annulé les presta du 27.08 + 3.09 pour mettre au propore planning. Dc atn si intervenante remettre les presta!!!!!<br />\r\n28.09/ iL A TROUVE PAR 1 AUTRE STRUCTURE+> VA va donner les lés à mme maref qui les transmettra à mma tsakanias qui les remettra au client<br />\r\n30.09: mME sina a déposé clés ds boite aux lettres.','',0,9),(16878,'0',3932,1153,4,0,'2009-07-30 09:42:00',0,'30.07: Mess Rpdr clte pour faire point sur presta de Mme PONS. Savoir si satisfaite et souhaite la garder<br />\r\n3.08: Pas de rpse de la clte. En + elle annule tout le mois d\'août. Ns verrons bien en sept si elle ns dit qlq chose<br />\r\n28.08/ J\'ai eut la clte qui fut satisfaite des presta de mme PONS mais préfère garder Mme ABBA. je lui ai dit que mme abba pourra intervenir 3h à compter du mois de spet. Clt ok 1/2h = repassage en +','',0,9),(16639,'1',1329,0,5,1,'2009-07-24 15:18:00',0,'Mme Berradja fera 1h en plus le 27/07','-2',16514,2),(17300,'1',2501,660,4,0,'2009-08-17 09:59:00',0,'17/08: cliente prévenu du prob de vac de mme aya.<br />\r\ndéplcament presta à demain','',0,10),(16642,'1',2012,0,4,0,'2009-07-27 10:42:00',0,'prestation du 23/07 qui n\'a pas eu lieu <br />\r\n','',0,20),(16643,'1',2012,0,4,4,'2009-07-27 10:43:00',0,'','-2',16642,20),(16644,'1',2012,0,4,1,'2009-07-28 10:00:00',0,'il n\'avait pas annulé l\'intervention , Mme Sabri a pris l\'initiative de ne pas l\'effectuer : attention au non respect du planning<br />\r\nsouhaite un remplacement semaine 33 un matin <br />\r\n','-2',16642,20),(16645,'1',1121,864,6,0,'2009-07-27 10:48:00',0,'Appel aujourd\'hui (27/07)Clt annul presta congés dern 24/07 reprise 28/08','',0,10),(16646,'0',4253,678,4,0,'2009-07-27 10:52:00',0,'Clt annul presta du 28/07.','',0,10),(16647,'0',4402,864,4,0,'2009-07-27 11:00:00',0,'27/07:<br />\r\nclient acpte remplacement pr le 03/08 de 13h a 15h<br />\r\ncliente sur place','',0,10),(16648,'1',2083,494,4,0,'2009-07-27 11:03:00',0,'27/07:<br />\r\nmsg laissé pr remlpacement le 04/08 par Komorosvka de 9h à 12h','',0,10),(16649,'1',3770,494,4,0,'2009-07-27 11:10:00',0,'27/07:<br />\r\nne veut pas de remplacement pendant les congés de mme Brahmi','',0,10),(16650,'1',1266,273,4,0,'2009-07-27 11:15:00',0,'27/07:<br />\r\nannule ttes les prestations avant aout+ aout','',0,10),(16651,'1',4156,657,4,0,'2009-07-27 11:28:00',0,'27/07:<br />\r\ncongés client:<br />\r\ndernier presta: 03/08<br />\r\nreprise: 24/08<br />\r\n<br />\r\nacpte remplacement pr le 06/08 aveckomo de 9 hà 13h. Fils sur place<br />\r\n<br />\r\nveut des remplacments pr semaine du 24/07 mais joignable qu\'à partir du 24/07 ( donc déplacer la prestation à un autre jour)','',0,10),(16652,'1',1076,843,4,0,'2009-07-27 11:36:00',0,'27/07:<br />\r\nclient accpte remplacement pr le 05/08 de 14h a 16h<br />\r\nclés à récup!!!!','',0,10),(16653,'0',3708,992,4,0,'2009-07-27 11:37:00',0,'27.07: M. PERRET (ancien compagnon de Mlle BENEDETTE) souhaite annuler la presta de demain. Or presta facturée car délai < à 72h. Mme LARA ramenera les cles demain chez lui.<br />\r\nMess Rpr Mlle BENEDETTE pour presta de demain.<br />\r\nLa clte souhaiterait 1 presta jeudi apm 30.07. Voir qui l\'on met. Mess Rpdr Mme TOUMI pour intervenir le 30.07','',0,9),(16654,'1',4659,1174,4,0,'2009-07-27 11:58:00',0,'27/07/<br />\r\nLA CLIENTE A DIT A MM MAGNE REPRISE PRSTA FIN AOUT','',0,10),(16655,'1',4118,1174,4,0,'2009-07-27 12:02:00',0,'INTERVENTION PR LE 31/07 ET 07/08','',0,10),(16656,'1',2752,0,4,1,'2009-07-28 12:11:00',0,'oui elle est ok <br />\r\n','-2',16402,20),(16657,'1',2113,507,4,0,'2009-07-27 12:19:00',0,'27/07:<br />\r\nMSG LAISS2 PR REMPLACEMENT DU 03/07 DE 12H 0 16H PAR FERREIRA','',0,10),(16658,'1',809,1166,4,0,'2009-07-27 12:22:00',0,'27/07/<br />\r\nMSG LAISSE PR REMPLACEMENT PAR MARISAN LE VENDREDI 07/08 DE 13H A 17H','',0,10),(16659,'1',2537,660,4,0,'2009-07-27 12:28:00',0,'laisser msg pour rplcmt avec Mme lajugie le Mardi 04/08 de 9h00 à 12h.','',0,10),(16660,'1',1610,1166,4,0,'2009-07-27 12:28:00',0,'27/07/<br />\r\nCLIENT ACPTE REMPLACMENT PR LE 04/08 DE 9H 0 MIDI<br />\r\nCLIENTE SUR PLACE','',0,10),(16661,'1',2721,273,4,0,'2009-07-27 12:35:00',0,'Laisser Msg pour rplcmt interv avec Mme lajugie le 06/08 de 14h à 17h.','',0,10),(16662,'1',3452,494,4,0,'2009-07-27 12:56:00',0,'27/07/<br />\r\nMSG LAISS2 PR CHGT HORIRE REMPLACMENT LES LUNDI AU LIEU JEUDI ET RDV AVEC TALL LE 31/07 VERS 16H CHEZ LA CLIENTE','',0,10),(16663,'1',2082,494,4,0,'2009-07-27 13:02:00',0,'27/07/<br />\r\nMSG LAISSE PR RMELPACEMENT PAR TALL LE 4/08 A PARTIR 13H','',0,10),(16664,'1',1611,507,4,0,'2009-07-27 13:20:00',0,'Laisser Msg pour rplcm inter avec Mme Magné de 14h30 à 17h30.','',0,10),(16665,'0',2754,843,4,0,'2009-07-27 13:24:00',0,'27/07/<br />\r\nMSG LAISS2 PR REMPLACEMNT LE 07/08 DE 9H 0 12H AVEC MME tall','',0,10),(16666,'0',2754,843,4,0,'2009-07-27 13:28:00',0,'27/07/ N VEU PA REMPLACEMENT PD VAC mmE dE ALMEIDA','',0,10),(16668,'1',2112,507,4,0,'2009-07-27 13:51:00',0,'27/07/<br />\r\nMSG LAISSE PR REMPLACMEENT PAR TALL DE 9H 0 17H<br />\r\nDOIT RECUP CLE.','',0,10),(16669,'1',2500,660,4,0,'2009-07-27 13:55:00',0,'Laisser Msg pour rplcmt interv par Mme Magné le 05/08 de 14h 17h.','',0,10),(16670,'0',1650,217,4,0,'2009-07-27 13:56:00',0,'Mme VILAIN reprendra le 27/08 chez la cliente.<br />\r\npuis le lundi 7/09 pour le lundi tous les 15j.','',0,14),(16671,'1',2718,678,6,0,'2009-07-27 14:42:00',0,'congés Clt dern le 24/07 reprise le 28/08.','',0,10),(16672,'1',3660,1137,4,0,'2009-07-27 14:55:00',0,'Bonjour,<br />\r\n<br />\r\nComme cité dans notre dernier courrier, nous vous rappelons que nous sommes en vacances du 1er aout 2009 au 22 aout. Merci de suspendre les prestations pendant ces 3 semaines.<br />\r\nNous serons de plus en vacances du lundi 7 septembre au 20 septembre. <br />\r\nNous vous remercions de suspendre les prestations pendant ces 2 semaines.<br />\r\n<br />\r\nRécapitulatif semaines sans prestations<br />\r\n32-33-34-37-38<br />\r\n<br />\r\n<br />\r\nSalutations<br />\r\nRégina Goyau<br />\r\n','',0,14),(16673,'1',1240,204,4,0,'2009-07-27 15:04:00',0,' Monsieur<br />\r\n <br />\r\n Etant absents le 26 août et le 02 septembre, veuillez annuler l\'intervention de votre salarié à notre domicile.<br />\r\n Sincères salutations<br />\r\n <br />\r\n <br />\r\nChristian CHEVRIER<br />\r\n','',0,14),(16674,'1',4731,678,4,0,'2009-07-27 15:05:00',0,'27/07:<br />\r\nCLIENTE ACCPTE REMPLACEMENT 06/08 DE 15H 30 17H 30','',0,10),(16675,'1',753,112,4,0,'2009-07-27 15:13:00',0,'27/07/<br />\r\nCLIENT NE VEUT PAS DE REMPLACEMENT PENDANT LES CONGES DE MME NEVES<br />\r\n VEUT UN CONTROLE DU TRAVAIL DE NEVES','',0,10),(16678,'1',3442,569,4,0,'2009-07-27 15:24:00',0,'27/07/<br />\r\nMSG LAISSE PR REMPLCAMENT SOUCHARD LE 5/08 DE 14H30 DE 18H30','',0,10),(16679,'1',3175,842,4,0,'2009-07-27 15:29:00',0,'27/07/ MSG LAISSE PR REMPLACEMENT 14H 18H DE 03/07','',0,10),(16680,'1',3211,0,4,1,'2009-07-30 15:31:00',0,'OK transition et ok congés iochem ','-2',16017,20),(16681,'1',753,112,5,0,'2009-07-27 15:45:00',0,'Prévoir un contrôle à la rentrée. Petit laissé aller à cadrer.','',0,10),(16682,'1',1297,657,4,0,'2009-07-27 15:49:00',0,'27/07/<br />\r\nMSG LAISSE PR DIRE QUE L\'on a bien pris en compte ces demandes<br />\r\nse sera donc mme Salumu qui assurera me ménage min lors de leur congé les jeudi de 13h30 à 17h30<br />\r\n<br />\r\nPRESTATIONS RENTREES DANS LE SOFT!!!!','',0,10),(16683,'1',2260,853,4,0,'2009-07-27 15:55:00',0,'27/07/<br />\r\nMSG LAISSE PR SAVOIR SI LA PRESTATION D\'AJD AVEC MME SALUMU C BIEN PASSEE;<br />\r\nREMPLACEMENT PR LE 03/07 DE 9H A 11H;','',0,10),(16684,'1',2506,0,4,1,'2009-08-15 16:10:00',0,'lui est ok prendre contact directement avec sa femme<br />\r\n','-2',16029,20),(16685,'1',4329,657,4,0,'2009-07-27 16:11:00',0,'27/07/<br />\r\nMSG LAISSE PR REMPLACEMENT PAR FERREIRA PR LE MERCREDI 5/08 DE 9H A 12H<br />\r\nSI NE PEUT PAS PROPOSER LE VENDREDI ET APPELER EN CONSEQUENCE M;VALENTIN PR CALER LA PRESTATION LE MM JOUR;','',0,10),(16686,'0',4745,352,4,0,'2009-07-27 16:21:00',0,'27.07: Demande de presta ponctuelle pdt 4h => Mlle AKEVA<br />\r\n29.07 Pas de pointage dc 4h facturée','',0,9),(16790,'1',3837,1180,4,0,'2009-07-29 14:25:00',0,'29.07: Point avec Mme LANNELONGUE suite CP de Mlle VALDES du 30.07 apm et du 31.07. La clte m\'a fait part de ses congés : presta 1ère semaine d\'août, annulation 2nd semaine et seulement 2 presta sur 3. La clte aurait souhaité que Mlle VALDES reste 1h en+ ajd\'hui mais je ne l\'ai pas eut. Voir si elle a rappelé','',0,9),(16688,'1',3281,719,4,0,'2009-07-27 16:25:00',0,'27.07: Appel de serena pour dire que le clt annulait le 7.08, informer Mme SINA<br />\r\n3.08: envoie SMS à Mme SINA pour informer cette annulation','',0,9),(17002,'1',1611,1174,4,0,'2009-08-04 09:40:00',0,'04/08:<br />\r\nmesg laissé pr dire qu\'il y aura une presta','',0,10),(16690,'0',0,1167,4,0,'2009-07-27 16:34:00',0,'dispo le mercredi am + vendredi am','',0,14),(16691,'0',3434,0,4,0,'2009-07-27 16:35:00',0,'cliente souhaite :<br />\r\nlundi 3h<br />\r\njeudi 2h<br />\r\nménage + repassage','',0,14),(19160,'0',2312,1157,4,0,'2009-09-25 15:20:00',0,'25/09/09 Attente réponse cliente pour l\'éventuel remplacement de MMe BARRY par MMe LOUIS le vendredi 02/10/09.','',0,10),(16693,'1',4115,854,4,0,'2009-08-13 16:42:00',0,'13.08: La clte a appelé pour me dire qu\'elle n\'avait pas confirmé sa presta de ce jour (en m\'informant qu\'elle avait des travaux chez elle). Or je n\'ai pas eut cette info de travaux et de confiramtion de presta pour le 13.08. Par contre la clte ne souahite pas de remplacement le jeudi apm (par contre là elle me l\'avait bien dit). Voir avec VA si facturation ou non de cette presta.<br />\r\n13.08: Vu avec VA pas de facturation. j\'ai laissé 1 mess à la clte pour lui en faire part + info sur remplacement pour les 28/08 + 4/09.<br />\r\n17.08: La clte n\'a pas donné suite => ok pour ma proposition<br />\r\n25.08: Mess rpdr clte pour lui dire que Mme PHILIP= absente. Dc intervenante = Mme MALEVET jeudi 27.08 de 9h à 11h.<br />\r\n25.08/ lA CLTE ANNULE SA PRESTA CAR TJRS EN TRAVAUX;','',0,9),(16694,'0',2399,212,4,0,'2009-07-27 16:53:00',0,'27/07/<br />\r\nCLIENTE NE VEUT PAS DE REMPLACANTE PD CONGES GILLET','',0,10),(16695,'1',1923,212,4,0,'2009-07-27 16:58:00',0,'27/07/<br />\r\nCLIETN ACCPT REMPLACEMENT PAR MME LOUIS PR LE 07/08 DE 11H 0 13H','',0,10),(16696,'1',1923,212,4,0,'2009-07-27 17:03:00',0,'27/07/<br />\r\nCLE A R2CU DEMM GILLET ET A TRANSMETTRE A MME LOUIS CE WEEK','',0,10),(16697,'1',3866,507,4,0,'2009-07-27 17:08:00',0,'27/07<br />\r\nPAS DE RPESTA PR LES DEU PREMIER DAOUT<br />\r\nET REMPLACEMENT PR LE 21/08 ANNULE LE 28/08 ET REPREND EN SEPT','',0,10),(17272,'1',4202,482,4,0,'2009-08-13 17:15:00',0,'13.08: Appel clte pour lui dire changement de planning.<br />\r\nEn effet Mme TALEB pblm vl dc ne peut pas y aller. Je songe à Mme JARLAND le mercredi 19.08 de 14h à 16h. La clte n\'étais pas dispo qd j\'ai appelé. A rappeler. La clte a rappelé ok pour rplcmt','',0,9),(16698,'0',4568,0,3,1,'2009-09-04 17:28:00',1,'','-2',14329,20),(16701,'1',3489,0,1,5,'2009-07-27 18:45:00',0,'Bonjour,<br />\r\nAprès vérification de vos dates de congés figurant sur le courrier que nous avons adressé à chacun de nos clients, votre dernière prestation était le 24/07 et votre date de reprise le 28/08. Il semblerait que vous ayez modifié vos dates entre temps, d’où la non proposition d’une intervenante en remplacement de mme Sivathas.<br />\r\nCependant, je vous remercie de votre considération, et ne maquerais pas de transmettre vos observations à mon Responsable.<br />\r\nCordialement,<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',16700,2),(17799,'0',3102,0,4,0,'2009-08-26 13:54:00',0,'Elle attend d\'avoir le planning de ses enfants, donc la rentrée des classes pour remettre les prestations en route.','',0,14),(16705,'1',1611,507,4,0,'2009-07-28 09:24:00',0,'28/08:<br />\r\nmsg laisse car mésentente date c\'est le 4/08','',0,10),(16706,'1',2537,660,4,0,'2009-07-28 09:42:00',0,'28/08:<br />\r\nclient accpt remplacementmais le ménage ne devra pâs être fait de façon artificielle.<br />\r\ncliente sur place<br />\r\n<br />\r\nannule prestation du 26/08<br />\r\n','',0,10),(16714,'0',2971,1075,4,0,'2009-07-28 11:28:00',0,'28.07: Appel de Mme AUDRAN me faisant part que Mme NAVET n\'était pas aussi performante qu\'au début. Il y aurait 1 net relâchement. La clte souhaite avoir 1 nouvelle intervenante à partir de la rentrée. <br />\r\n18.09: Point qualité avec clte satisfaite mais a fait peu de chose en 3h. Elle a fait tt le bas+sdb+chbre+fenetre chbre + poussière+entrée+ étage non demandé par la clte. Je doit faire le point avec mme roullot. <br />\r\n21.09: Mess Rpdr Mme ROULLOT pour faire le point sur presta<br />\r\n2309: Mess rpdr clte pour lui dire inter de 9h30 à 12h30 exceptionnellement<br />\r\n25.09: Mess rpdr clte pour 2nd point qualité. Mon mess a été interrompu (coupure téléphone.)<br />\r\n30.09: relance pour la 3ème fois pour point cliente. jE CESSE LES SUIVIS; La clte rappelera si elle le souhaite ','',0,9),(16716,'0',4406,0,5,0,'2009-07-28 11:38:00',0,'la cliente se plaint que mme navet lui demande d\'acheter des produits alors qu\'elle tout ce qu\'il faut chez elle et qu\'elle ne prend pas assez d\'initiatives. Elle accepte que mme navet reste parfois 1/2 de + si nécessaire en lui laissant un mot. J\'en fais part à mme navet qui me signale que la maison est souvent sale et qu\'en 2 heures elle n\'a pas le temps de faire plus','',0,9),(16740,'1',2308,1174,4,0,'2009-07-28 14:46:00',0,'28/07:<br />\r\nmsg laissé pr remplacement par magne le 7/08 de 9 à 13h','',0,10),(16718,'1',3685,1055,4,0,'2009-07-28 11:55:00',0,'28.07: Mme MAREF a appelé pour dire que le mari de Mme HUET lui a demandé de rester 1h en + ajd\'hui.','',0,9),(16719,'0',1670,212,4,0,'2009-07-28 11:56:00',0,'28/07/ NE VEUT PAS DE REMPLCMT PD VAC GILLET','',0,10),(16720,'1',4659,1174,4,0,'2009-07-28 11:57:00',0,'CONGS CLIENT DERN/ 31/07 <br />\r\nREPRIS/ 28/08','',0,10),(16721,'1',3319,934,4,0,'2009-08-10 12:03:00',0,'28.07: Informer Mme LAVILLE que la presta du 11.08 de Mme KAUVENDKIEN= 10h-13h','',0,9),(16722,'0',2831,1180,5,0,'2009-07-28 12:05:00',0,'finalement la cliente n\'est pas satisfaite de mme valdes qu\'elle trouve trop lente et souhaite changer ','',0,9),(18193,'0',2831,0,1,0,'2009-09-01 11:50:00',0,'j\'informe ce jour la cliente que nous n\'avons personne actuellement sur son secteur et que le recrutement est difficile ; je lui propose éventuellement mme ranguin le mercredi matin à la place de grégoire début octobre (elle était d\'ailleurs au courant de ses dates de congés) ; la rappeler si on a qqun avant surtout pour le vendredi de 8 à 10<br />\r\n8.10: Fin de contrat car ns n\'avons pers de dispo actuellement. Si j\'ai qlqun j\'appellerai cette clte<br />\r\ncontact client le 22.10 : je lui dis que nous n\'avons encore trouvé personne sur son secteur et créneau horaire, le vendredi 08h du matin : est prête à décaler la presta : la tenir informée sur notre recrutement<br />\r\n10.11: mess rpdr clt pour informer que nous étions encours de recrutement. <br />\r\n19.11: Point sur dispo avec nouvelles recrues : pas de dispo le vendredi matin.','',0,9),(16724,'1',1033,212,4,0,'2009-07-28 12:09:00',0,'28/07/NE VEUT PAS DE REMPLACMENT PR LE 06/08','',0,10),(16725,'1',1059,212,4,0,'2009-07-28 12:12:00',0,'28/07/<br />\r\nCLIENT ANNULE PRESTA CAR NE VEUT PAS DE REMPLCMENT TOUT LE MOIS DAOUT','',0,10),(16726,'1',3774,212,4,0,'2009-07-28 12:20:00',0,'28/07<br />\r\nREVIENT SUR SA DÉCISION NE VEUT PAS DE REMPLACEMENT PD TOUT LE MOIS DAOUT','',0,10),(16727,'1',4067,282,4,0,'2009-07-28 12:27:00',0,'28/08/<br />\r\nREMPLACEMNT ACCPT PAR FERREIRA LE MARDI 12H30 15H30<br />\r\nFERREIRA EST DEJA ALLEE <br />\r\nCLE A RECUP!!!!!!','',0,10),(16728,'1',4460,282,4,0,'2009-07-28 12:34:00',0,'28/07<br />\r\nCLIENT ACCPT REMPLACMENT DU 07/08 AVEC FERREIRA<br />\r\nCLIENT SUR PLACE','',0,10),(17139,'1',4460,678,4,0,'2009-08-07 14:13:00',0,'07/08:<br />\r\nok pr souchard vendredi 17 de 9h30 a 12h 30','',0,10),(16730,'1',2721,112,4,0,'2009-07-28 12:40:00',0,'28/07/<br />\r\nCLIENT ACCPTE REMPLACEMNT LAJUGIE LE JEUDI 06/08 DE 14H A 17H <br />\r\nCLIENT SUR PLACE','',0,10),(16731,'1',2500,660,4,0,'2009-07-28 12:48:00',0,'28/07/<br />\r\nPROPOSE PLUTOT FERREIRA LE MARDI MATIN OU LE JEUDI APREM','',0,10),(16732,'1',3475,961,5,0,'2009-07-28 13:16:00',0,'Monsieur VANDI<br />\r\nPortable : 06 33 60 61 60<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nIl n\'est pas content de la prestation de vendredi dernier.<br />\r\nIl souhaite que vous le rappeliez pour des prestations dans le 92310.<br />\r\n','',0,2),(16733,'1',3475,961,5,1,'2009-07-28 13:18:00',0,'Presta pas assurée comme à l\'habitude : choses pas rangées, lit mal fait. Il pensait que c\'était une autre intervenante qui était venue chez lui.<br />\r\n<br />\r\nVersion mme Abé : ménage fait partout sauf ds le salon à côté du canapé car bcp de bagages (SDB, cuisine + vitres, vitres salon, lit pas fait comme d\'habitude)<br />\r\n<br />\r\n1h offerte au client pour le 31/07','1',16732,2),(16734,'1',3475,0,9,0,'2009-07-28 13:22:00',0,'2H FDS AM (3H PAR LA SUITE)','',0,2),(19077,'1',3637,1055,4,0,'2009-09-24 10:15:00',0,'24.09: Mes rpdr clte car mme maref ns a informée que la clte lui avait demadné 1 presta mercredi 30.09. Or plus possible car permutation de jour pour M. BELHASSEN; J\'ai dc proposé à mme tsakanias 1 prest le jeudi 1er oct.<br />\r\n28.09: La clte s\'excuse de ne pas ns avoir confirmer certaines choses.Elle souahite que mme maref fasse 1h en + demain + intervention jeudi 1er et 8.10 pdt 2h. Aprés ns confirmera si besoin.','',0,9),(16736,'1',809,1166,4,0,'2009-07-28 14:22:00',0,'28/07<br />\r\nclient accpt remplace pr le jeudi 06/07 de 13h a 17h <br />\r\n','',0,10),(16737,'1',3175,842,4,0,'2009-07-28 14:23:00',0,'28/07:<br />\r\nne veut pas de remplacment pd les conges de lopes','',0,10),(16738,'0',2393,842,4,0,'2009-07-28 14:29:00',0,'28/07: <br />\r\nne veut pas de remplacment pd les conges de lopes','',0,10),(16739,'1',3442,569,4,0,'2009-07-28 14:35:00',0,'28/07:<br />\r\nveut bien un remplacement mais pas avec souchard<br />\r\ndispo toute la semaine et mm la semaine daprès','',0,10),(16741,'1',2648,282,4,0,'2009-07-28 14:51:00',0,'msg laisse pr remplacement magne de cette semaine au vendredi aprèm<br />\r\n','',0,10),(16742,'1',2260,853,4,0,'2009-07-28 14:57:00',0,'28/07:<br />\r\nclient accpt remplacement le 03/08 à 9h 11h <br />\r\nclient attend au deb presta','',0,10),(16743,'1',4329,657,4,0,'2009-07-28 15:06:00',0,'28/07/<br />\r\nNE VEUT PAS DE REMPLACEMENT LA SEMAINE DU 3 AU 7<br />\r\nMAIS ESSAYER DE METTRE TJ LA MM PERSONES PR LA FIN DU MOIS DAOUT','',0,10),(16744,'1',1969,282,4,0,'2009-07-28 15:12:00',0,'28/07/<br />\r\nCLIENT ACCPT REMPLACEMENT AVEC FERREIRA AU MERCREDI 12H30 15H30','',0,10),(16745,'1',2083,494,4,0,'2009-07-28 15:15:00',0,'28/07/<br />\r\nOK REMPLACEMEBT','',0,10),(16746,'1',4428,0,4,0,'2009-07-28 15:16:00',0,'décaler la prestation au mercredi après midi <br />\r\n','',0,20),(16747,'1',4428,0,4,4,'2009-07-28 15:16:00',0,'','-2',16746,20),(16749,'1',3452,494,4,0,'2009-07-28 15:28:00',0,'28/07:<br />\r\nNUM DE MME CASTAING DONNER A TALL<br />\r\nOK PR PRESTATION DU LUNDI','',0,10),(16750,'1',3676,746,4,0,'2009-07-28 15:57:00',0,'28/07:<br />\r\nmail envoyé pr remlpcament au 4/08 de 14h a 17 par abdelkafi','',0,10),(16751,'1',3770,494,6,0,'2009-07-28 16:16:00',0,'ATTENTION<br />\r\ncongés clt entre le 10/08 et le 06/09 a Confirmer avec clt','',0,10),(16752,'1',1160,112,4,0,'2009-07-28 16:30:00',0,'28/07:client a rappler pr connaitre les vac et la reprise de la prestation mais dern: 31/07','',0,10),(16753,'0',3918,746,6,0,'2009-07-28 16:43:00',0,'Congés clt dern 22/07 reprise 02/09','',0,10),(16754,'0',4259,507,4,0,'2009-07-28 17:03:00',0,'28/07:<br />\r\nne veut pas d\'intervention le 3 et le 29 et jsuqu\'a la fin du mois d\'aout<br />\r\nveut qu\'on rende les clés le plus vite possible','',0,10),(16758,'0',4607,0,6,0,'2009-07-29 09:30:00',0,'Annulation client : 23+30/07/09 : 2 s soit 4h. CRÉDIT ANNULATION CLIENT RESTANT = 4s soit 8h.<br />\r\n<br />\r\nBASE:<br />\r\n22/07/2010 : 3 heures au lieu de 4 heures (demandé la veille). Accepté à titre exceptionnel <br />\r\n1er au 15/08/2010<br />\r\n19/08/2010 : ANNUL. CLT = 1s. CR RESTANT =5s<br />\r\n21/10/2010 : CLT veut changer d\'intervenante (DESCHAMPS). AI mis R pour 22/10/10 am: ne convient pas.','',0,12),(16759,'1',3175,842,4,0,'2009-07-29 09:51:00',0,'29/07;<br />\r\nlopes s\'est présentée ce matin pas de cliente<br />\r\nannulation prestation','',0,10),(16760,'0',2311,591,4,0,'2009-07-29 10:07:00',0,'29/07;<br />\r\nclient annule la prestation du 31/07','',0,10),(16761,'0',3731,0,6,0,'2009-07-29 10:24:00',0,'21/07 : client n\'a pas donné de réponse pour changement d\'intervenante. <br />\r\n<br />\r\nAnnulation client : 21/07/09 : 1s soit 3h. CREDIT ANNULATION CLIENT : 5s soit 15h.','',0,12),(16764,'0',3886,0,6,0,'2009-07-29 10:43:00',0,'Annulation client : 16+23+30/07/09 : 3 s soit 6h. CREDIT ANNULATION CLIENT RESTANT : 3 s soit 6h.','',0,12),(16766,'1',3334,1174,4,0,'2009-07-29 10:48:00',0,'29/07:<br />\r\nmsg laisse pr savoir si prestaion du 30 peut etre deplace au matin','',0,10),(16767,'0',3886,0,6,0,'2009-07-29 10:46:00',0,'Annulation client : 20+27/08/09 : 2 s soit 4h. CREDIT ANNULATION RESTANT 1s soit 2h.','',0,12),(16768,'1',3676,746,4,0,'2009-07-29 10:50:00',0,'29/07:<br />\r\nrupture contrat car mutation client','',0,10),(16769,'0',1904,0,6,0,'2009-07-29 10:53:00',0,'Annulation client : 29/07/09 : 1 s soit h. CREDIT ANNULATION CLIENT RESTANT : 3s soit 6h.','',0,12),(16770,'1',900,212,4,0,'2009-07-29 11:03:00',0,'29/07:<br />\r\npas de presta le 5/08','',0,10),(16771,'1',3183,843,4,0,'2009-07-29 11:13:00',0,'29/07:<br />\r\nmsg laissé pr rmeplcament de almeida par durand pour le<br />\r\n04/08 de 14h a 17h<br />\r\net le 7/08 de 14h a 17h','',0,10),(16772,'1',3190,842,4,0,'2009-07-29 11:26:00',0,'29/07:<br />\r\nmsg laissé pr remplacment par souchard le 03/08 de 8h 10h <br />\r\nclient normalement sur place','',0,10),(16773,'0',4014,233,4,0,'2009-07-29 11:41:00',0,'DERN PRES 07/07<br />\r\nREPR 8/09','',0,10),(16774,'1',4659,1174,4,0,'2009-07-29 11:44:00',0,'29/07/ EN EFFET PAS DE PRESTA le 31/07','',0,10),(16775,'1',3183,843,4,0,'2009-07-29 12:19:00',0,'CONG2S LCIENT <br />\r\n 30/07<br />\r\nREPRISE RETOUR MM DE ALMEIDA','',0,10),(16776,'1',3442,1099,4,0,'2009-07-29 12:24:00',0,'29/07/<br />\r\nMSG LAISS2 PR REMPLACEMENT PAR MME GERVAIS LE 05/08 DE 9H30 A 13H30<br />\r\nCLIENT SUR PLACE??<br />\r\nlcient pas sur place<br />\r\nclé a récup','',0,10),(16777,'1',2308,1066,4,0,'2009-07-29 12:33:00',0,'29/07/CLIENT OK PR REMPLACEMENT DU 07/08DE 9H A 13H<br />\r\nLA CLIENTE SERA LA AU D2PART ET LUI REMETTRA UNE CL2 PR FERMER LA MAISON ET LA LAISSER DANS LA BOITE AUX LETTRES','',0,10),(16778,'1',4582,842,6,0,'2009-07-29 12:34:00',0,'CONGES CLT dern 31/07 reprise le 21/08','',0,10),(16779,'1',2082,494,4,0,'2009-07-29 12:37:00',0,'29/07/<br />\r\nRAPPEL<br />\r\nPAS DE REP<br />\r\nAJOUTE AU SOFT','',0,10),(16780,'1',2113,507,4,0,'2009-07-29 13:01:00',0,'29/07<br />\r\nRAPPEL<br />\r\nPAS DE R2PONSE <br />\r\nMIS DANS LE SOFT','',0,10),(16781,'0',1708,746,4,0,'2009-07-29 13:07:00',0,'29/07/<br />\r\nCLIENT NE VEUT PAS DE REMPLACMENT PD VAC BRUNEAU','',0,10),(16885,'1',4311,0,4,1,'2009-07-30 12:15:00',0,'ok pour changement d\'heure.<br />\r\nSouhaite faire 3H par semaine 1 fois par mois<br />\r\n','-2',16852,20),(16784,'0',3960,0,1,0,'2009-07-29 13:14:45',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(17152,'1',4249,0,5,0,'2009-08-10 09:23:00',0,'suite à une altercation entre la cliente et mme laurent la cliente lui demande de quitter son domicile. Ne pas facturer.','',0,9),(16788,'1',2067,359,4,0,'2009-07-29 13:20:00',0,'29/07/<br />\r\nRAPPEL <br />\r\nPA DE REP<br />\r\nMIS DANS LE SOFT','',0,10),(16789,'1',2500,282,4,0,'2009-07-29 13:27:00',0,'29/07/<br />\r\nMIS DAN LE SOFT LE MARDI 9H 11','',0,10),(17144,'0',795,1200,1,0,'2009-08-07 16:10:00',0,'CLIENTE SATISFAITE DE LA PREMIERE PRESTA','',0,9),(16792,'1',1160,112,4,0,'2009-07-29 14:28:00',0,'29/07:<br />\r\ncliente déménage mais les nouveaux locataires seraient intéressés par une aide ménagères pr sept','',0,10),(16793,'0',4105,0,4,0,'2009-07-29 15:32:00',0,'suspension temporaire des prestations ','',0,20),(16794,'0',4105,0,4,1,'2009-07-29 15:34:00',0,'dès retour congés traite son dossier<br />\r\n','-2',16793,20),(16795,'0',4105,0,4,1,'2009-08-19 10:57:00',0,'demande ou en est son dossier ?<br />\r\ncontacte début après midi','-2',16793,20),(16796,'0',3848,0,4,0,'2009-07-29 15:35:00',0,'Reprise avec iochem ? <br />\r\nPossible de grouper 1x 4H ?<br />\r\n','',0,20),(16797,'0',3848,0,4,4,'2009-08-18 13:49:00',0,'','-2',16796,20),(16798,'0',2081,0,4,0,'2009-07-29 15:39:00',0,'personne pour la reprise <br />\r\n','',0,20),(16799,'0',2081,0,4,1,'2009-08-28 15:39:00',1,'','-2',16798,20),(16800,'1',2012,0,4,0,'2009-07-29 15:56:00',0,'remplacement <br />\r\n','',0,20),(16801,'1',2012,0,4,4,'2009-07-29 15:56:00',0,'','-2',16800,20),(16802,'1',2012,0,4,1,'2009-07-30 17:00:00',0,'ok pour le 11/08','-2',16800,20),(16909,'0',0,597,4,0,'2009-07-30 15:30:00',0,'Re bonjour,<br />\r\nNormalement, vous deviez prendre en congés du 3/08/09 au 23/08/09, donc 17 jours.<br />\r\nA votre demande, vous intervenez chez Mme SGARD le jeudi 20/08/09 AM, donc on vous remets 1/2journée de congés + 1 jour (pour le samedi) car vous avez arrangé la cliente.<br />\r\nDonc aujourd’hui pour la période du 3 au 23/08/09 vous avez pris : 15.5 jours de congés.<br />\r\nBonnes vacances <br />\r\nBonnie<br />\r\n','',0,14),(16910,'1',1297,657,4,0,'2009-07-30 16:05:00',0,'30/07:<br />\r\naccpt remplacemnt avec salumu pour les deux semaines a venir<br />\r\net veut deux prestations par semaine pour la dernière quinzaine d\'aout si possible avec salumu','',0,10),(16913,'0',4246,1080,4,0,'2009-07-30 16:54:00',0,'30.07 Mess Rpdr clte afin de savoir si elle annulait le 4.08,car Mme PHILIP m\'a informée que la clte lui avait dit que la sem. prochaine elle annulait. => à valider avec cliente','',0,9),(16915,'1',4714,0,5,1,'2009-07-30 16:51:00',0,'Mme Da Silva n\'avait pas fait les vitres la semaine dernière, elle était censée les faire ce jour, en supplément du travail habituel. (10,15 min en plus s\'il faut). Sauf qu\'elle à fait les vitres et à laissé le repassage. De plus elle à oublié de nettoyer les WC du bas. Décision prise = 1h30 en + offerte à la cliente. Soit 4h30 de prestation le 04/08 pour permettre à la femme de ménage de se mettre à jour et de repartir sur de bonnes bases.<br />\r\nLe sms a été envoyé à Mme Da Silva.','-2',16622,19),(16916,'1',3582,0,4,0,'2009-07-30 17:02:00',0,'30.07: Appel clt demandant presta sur maison de villeneuve + presta sur Mtp à partir d\'octobre<br />\r\n3.08.09: Démarrage presta le 4.08.09. Horaire 9h-11h30 pour le mois d\'août, puis 8h/10h30 ou 8h30/11h pour la mois de septembre.<br />\r\n4.08:point avec Mlle JUQUIN. Elle a dc fait que 2h de prestations. Elle a fait la poussière + nettoyage. Par contre il n\'avait pas bcp de produits chez lui. Il ne veut pas de javel.<br />\r\n5.08: M.Dalmas.Elle n\'a pas fait le lit;Mais clt satisfait de son travail<br />\r\n11.08: Le clt aurait souhaité Mlle JUQUIN pour sa maison de MTP; Mlle JUQUIN=ok à condition d\'1 seule presta de 4h voir plus/sem et non pas 2presta de 2h30/sem. J\'en ai fait part au client. Il est indeci. J\'ai dc convenu qu\'on ferait le point mi-sept pour cela. Vu démarrage mtp pour oct.<br />\r\n17.09: Clt souahite reporté sa presta du 18.09 car a perdu son porte-feuille. Mlle JUQUIN ok pour inter le jeudi 24.09. Clt ok pour garder Mlle JUQUIN mêmes jours et mêmes horaires sur Mtp. Savoir à partir de quand.<br />\r\n21.09: Clt ne connaît rappelera pour ns dire + envoyer courrier à l\'adresse de mtp et non pas de villeneuve!!!','',0,9),(18980,'1',5015,0,9,1,'2009-09-21 17:12:00',0,'Msg laissé sur port cliente : 1er rdv proposé le 23/09 de 11h30 à 16h30 puis par la suite lundi et jeudi','-2',18935,2),(18981,'1',3782,0,5,1,'2009-09-21 17:15:00',0,'Msg laissé sur port cliente pour faire un point sur ce qui ne va pas et en parler avec mme Ebo','-2',18938,2),(16918,'1',1980,0,1,0,'2009-07-30 17:16:00',0,'Msg laissé sur port cliente pour règlement des 3 fact en attente','',0,2),(16919,'1',3904,0,1,0,'2009-07-30 17:17:00',0,'Msg laissé sur port cliente pour règlement 3 fact en attente (2eme relance)','',0,2),(16923,'1',2929,0,4,0,'2009-07-31 08:29:00',0,'relance facture<br />\r\n','',0,20),(16924,'1',2929,0,4,4,'2009-07-31 08:29:00',0,'','-2',16923,20),(16928,'1',4157,1062,4,0,'2009-07-31 10:17:00',0,'31/07:<br />\r\ncliente rappelée pr confirmer qu\'on a bien les clés et pas intervention pd son abs','',0,10),(16929,'1',4731,678,4,0,'2009-07-31 10:19:00',0,'31/07:<br />\r\ncongés client<br />\r\ndern 6/08<br />\r\nrepsie le 27/08','',0,10),(16930,'1',4731,678,4,0,'2009-07-31 10:30:00',0,'souchard le 04/08 de 15h30 17h30 client ok<br />\r\n','',0,10),(16931,'0',4253,1062,4,0,'2009-07-31 10:36:00',0,'31/07:<br />\r\nrentré da sn le soft','',0,10),(16932,'0',4361,842,4,0,'2009-07-31 10:41:00',0,'client accpt remplacement du 07/08:<br />\r\nannule le reste des presta du mois d\'aout <br />\r\net voit si reprend le mois de sept','',0,10),(16933,'1',2184,1008,4,0,'2009-07-31 11:04:00',0,'31/07:<br />\r\nclient annul presta du 04/08 et du 10/08<br />\r\nreprise la semaine d\'après','',0,10),(16934,'1',3976,1171,4,0,'2009-07-31 11:21:00',0,'31/07: fdm a rendu les cles a vanmoen','',0,10),(16935,'1',4098,1008,4,0,'2009-07-31 11:24:00',0,'31/07:msg laissé lafarge intervient bien la semaien prochaine','',0,10),(16936,'1',2083,864,4,0,'2009-07-31 11:27:00',0,'31/07:<br />\r\ncofimration client sur place','',0,10),(16938,'1',0,216,4,0,'2009-07-31 11:42:00',0,'2H en plus lundi AM chez Mme frounel <br />\r\n','',0,20),(16939,'1',0,216,4,1,'2009-07-31 11:42:00',0,'Elle est Ok et viendra de 1H 30 à 12H30','-2',16938,20),(16940,'1',4564,0,4,0,'2009-07-31 12:08:00',0,'pour la semaine du 17 au 21 aout la client souhaite au moins une interv si possible pour nous','',0,10),(16941,'0',2031,569,4,0,'2009-07-31 12:42:00',0,'31/07+<br />\r\nPLUS DE DISPO PR LE MARDI<br />\r\nPRESTATION MISE EN PLACE PR LE JEUDI APR7M','',0,10),(16942,'1',3190,678,4,0,'2009-07-31 13:00:00',0,'31/07/ <br />\r\nPRESTATION ANNUL2E CAR RPRISE LE 14/07','',0,10),(16943,'1',2603,678,4,0,'2009-07-31 13:43:00',0,'31/07:<br />\r\nmsg laisser car souchard a dit que la cliente ne voulait pas d\'intervention pr le 07/08','',0,10),(16944,'1',4682,1184,4,0,'2009-07-31 13:54:00',0,'31/07:<br />\r\nconges cleint: dern: 06/07 <br />\r\neet reprise: 2/09 avec bruneau<br />\r\n<br />\r\nveut un remplcament le 06/07 soit le jeudi matin ou le vendredi','',0,10),(16945,'1',2647,1157,4,0,'2009-07-31 14:38:00',0,'31/07:<br />\r\n<br />\r\nannule le 07/08<br />\r\nprenveir barry','',0,10),(16947,'1',2603,678,4,0,'2009-07-31 16:03:00',0,'31/07:<br />\r\nlcient confirme annlation presta tion du 07/04<br />\r\nveut une h de plus à partir de sept<br />\r\nnous tiendra au courant pr tte modification dhoraire pr sept par rapport à son planning professionnel','',0,10),(16948,'0',0,1199,7,1,'2009-07-31 17:35:08',0,'Vérification des références','-2',0,44),(16949,'0',0,1199,7,1,'2009-07-31 15:00:00',1,'','-2',16948,44),(16950,'0',1587,0,1,0,'2009-07-06 19:33:00',0,'presta offerte pour reco guillot','',0,9),(16951,'0',2881,719,1,0,'2009-07-31 19:37:00',0,'3 HEURES OFFERTES EN JUIILET 2009 POUR RECO DE LEUR PARENTS M. ET MME RIVAS','',0,9),(16952,'0',3608,0,1,0,'2009-07-31 19:40:00',0,'PRESTA DU 10.07 OFFERTE POUR RECO DE LABATTUT','',0,9),(16953,'1',2282,0,1,0,'2009-07-31 19:42:00',0,'3 HEURES OFFERTES POU RECO DE LEURS ENFANTS','',0,9),(17808,'1',4827,0,3,1,'2009-08-26 15:35:00',0,'a déjà trouvé n\'apprécie pas qu\'on la contacte si tardivement car sa demande datait du début août (explique la fermeture ...) malgré cela tique sur le fait que nous employons des aides ménagères et non pas des femmes de ménage, nous lui expliquons que c\'est la même chose.<br />\r\nS\'énerve. Dit que de toute façon elle a déjà trouvé.<br />\r\nNe souhaite pas qu\'on la recontacte.<br />\r\n','-2',17805,20),(16954,'1',4203,0,1,0,'2009-08-03 00:32:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(16956,'0',0,1200,7,1,'2009-08-03 09:12:04',0,'Vérification des références','-2',0,9),(16957,'0',0,1200,7,1,'2009-08-03 15:00:00',1,'','-2',16956,9),(16958,'1',3190,842,4,0,'2009-08-03 09:37:00',0,'03/08:<br />\r\nprestapr le 05/07 de 14h a 16h avec souchard','',0,10),(16959,'1',673,0,4,0,'2009-08-03 09:37:00',0,'MME LAVILLE N A PAS PU INTERVENIR CAR VOLETS FERMES / LE CLIENT NE NOUS AVAIT PAS INFORME MAIS ON NE FACTURE PAS','',0,9),(16960,'1',4120,853,4,0,'2009-08-03 10:02:00',0,'congés clients:<br />\r\n06/08 et 13/08<br />\r\ncourrier','',0,10),(16961,'1',1610,1166,4,0,'2009-08-03 10:26:00',0,'03/08:<br />\r\nclient accpte remplacmeent avec mme marisan pr le 11/08 de 9h a 12h<br />\r\ncliente sur place','',0,10),(16962,'1',2309,567,4,0,'2009-08-03 10:31:00',0,'03/08:<br />\r\nn veut pas de remplacement pr le 11/08','',0,10),(16963,'1',1076,1166,4,0,'2009-08-03 10:36:00',0,'03/08:<br />\r\nclient accpte remplcamejt par marisan 15h17h<br />\r\ntout le mois d\'aout les mercredi','',0,10),(16964,'1',2082,915,4,0,'2009-08-03 10:51:00',0,'accpte remplacment pr le 04/08 et le 11/08 de 14h à 16h.<br />\r\nvuet une prestation pr nettoyer sa maison après déménagement tte une matinée ou une aprèm et en mm temps intervention sonia pr contrôle ménage bien fait','',0,10),(16965,'1',1611,1174,4,0,'2009-08-03 11:03:00',0,'03/08:msg laissé pr confirmation de prestation de mme magne 14h 17h au 04/08','',0,10),(16968,'1',3334,1174,4,0,'2009-08-03 11:21:00',0,'3/08:<br />\r\nmesgg laissé pr mettre magne tout le mois d\'aout le mardi de 14h 17 et le jeudi de 15h a 17h','',0,10),(16969,'1',3998,853,4,0,'2009-08-03 11:25:00',0,'03/08:<br />\r\nmsg laissé pr savoir si la presta de mardi peut etre déplacée de 13h à 17h','',0,10),(16970,'1',963,359,4,0,'2009-08-03 11:37:00',0,'03/08:msg laissé découverte nouvo numéro<br />\r\ndates congés? mme Durand?<br />\r\nplus remplacment par gervais pr le mercredi et le vendredi de 8h30 a 10h 30','',0,10),(16971,'1',1951,864,4,0,'2009-08-03 11:47:00',0,'03/08:<br />\r\nmail : annultion client: 14, 21 28 août','',0,10),(16972,'1',4461,915,4,0,'2009-08-03 11:59:00',0,'03/08;<br />\r\nclient accpte k tall vienne a 11h<br />\r\nannulation du 11/08 , congés client','',0,10),(16973,'1',2112,507,4,0,'2009-08-03 12:06:00',0,'03/08:<br />\r\naccpt remlpacemnt pr le 14/08 et le 21/08 de 9h à 15h avec tall','',0,10),(17074,'0',1358,915,4,0,'2009-08-04 16:51:00',0,'04/08:<br />\r\ncliente ok 12/08 de11h30 14h30 <br />\r\nsur place','',0,10),(18201,'1',4757,0,1,0,'2009-09-01 13:58:00',0,'j\'informe la cliente que nous n\'avons pas encore trouver qqun pour elle ; elle veut 3*3h les lundi mercredi et vendredi matin à partir du 14.09 ; si on a personne elle aimerait qqun 2*3heures en attendant','',0,9),(16976,'0',2031,569,4,0,'2009-08-03 12:21:00',0,'03/08:<br />\r\nne veut pas de remplacement pr le 06etle 11','',0,10),(16977,'1',1058,112,4,0,'2009-08-03 12:27:00',0,'03/08:<br />\r\nmsg laisé pr proposer souchard pr le 12 le 19 26/08 de 9h a 13h','',0,10),(16978,'0',3014,0,4,0,'2009-08-03 12:29:00',0,'3.08: La clte a appelé pour annuler la presta du 10.08 apm. Par contre elle souhaiterait nous remettre ses cles pour la presta du 28.08 car sera absente.Elle sera sur Mtp le 21.08 dc organiser rdz-vs avec VA pour récupérer ses clés.<br />\r\nLa clte souhaiterait avoir MmE ZINE le jeudi comme intervenante et conserver Mme LULUVAMU pour le repassage. J\'ai dit à la clte que le planning de Mlle ZINE=complet. Voir VA <br />\r\nj\'ai laissé un message à la cliente le 11.08 pour lui demander de ramener ses clés au bureau le 21.08 car je ne serai pas sur montpellier. Elle doit rappeler sandra pour convenir d\'unrendez-vous<br />\r\n21.08 : Appel tardif de la clte pour dire qu\'elle n\'avait pas pu passer. Elle annule sa presta du 28.08.','',0,9),(16979,'1',1247,482,4,0,'2009-08-03 12:34:00',0,'3.08: La clte souahite avancer sa presta du 14.08 au 13.08 même heures. Planning TALEB = faisable. Dc validé','',0,9),(16980,'1',1038,660,4,0,'2009-08-03 12:36:00',0,'03/08: msg laissé rempla du 1308 de 14h a 17h cliente sur place?<br />\r\navec souchard<br />\r\n','',0,10),(16982,'1',4755,0,4,0,'2009-08-03 12:53:00',0,'3.08: Clt reprend contact (avait vu BA il y a 1 1/2 - 2 ans)<br />\r\nEst interessé par 3h/sem<br />\r\n09.09.09: Envoie attestation cles<br />\r\n11.09: Relance clt suite mess rpdr point qualité + point sur heure contrat 2 ou 3h/sem. Base contrat = 3h/sem. Si besoin modifier','',0,9),(18316,'1',3866,569,4,0,'2009-09-03 16:27:00',0,'Laisser msg pour proposer Mme LAMEIRA les LUNDI de 9h à 11h.<br />\r\nATTENTION EXCEPTIONNELLEMENT Le lundi 7/09/09 Presta à partir de 9h30.','',0,10),(16984,'0',3760,1171,4,0,'2009-08-03 12:54:00',0,'03/08:<br />\r\nprestation du mois d\'août déplacées au mercredi de 13h30 à 16h30','',0,10),(16985,'1',4682,1184,4,0,'2009-08-03 12:56:00',0,'03/08:<br />\r\nclient accpt remplacement pr ce jeudi 06/08 de 10h 12h avec abdelkafi<br />\r\nquelqu\'un sera sur les lieux','',0,10),(16986,'1',1898,1171,4,0,'2009-08-03 13:59:00',0,'03/08:<br />\r\nok remplacement bruneau par abdelkafi pr le 05/08, le 12/08, le 19/08','',0,10),(16987,'1',3998,853,4,0,'2009-08-03 14:37:00',0,'client accpt pr la prestation l\'aprèm<br />\r\n<br />\r\nmais pas contente car il y a eu une prestation le 13/07 avec brisoux','',0,10),(16988,'0',1358,864,4,0,'2009-08-03 15:11:00',0,'03/08: accpte remplacment avec tall le jeudi 11/08 de 13h a 15h<br />\r\nclient sur place','',0,10),(16991,'1',3017,352,4,0,'2009-08-03 15:37:00',0,'3.08.09: Mme DIFAI s\'est cassée la cheville. Elle est arrêtée du 1.08 au 21.08.09, puis part en CP du 24.08 au 5.09.09.<br />\r\nJ\'ai informé le clt. Clt souhaite des presta avec remplaçante.<br />\r\nDc le 6.08: AKEVA l\'apm + les 12&19.08 BONNETON le mercredi matin + programmer mais sans validation clt bonneton le 27.08&3.09 de 8h30 à 10h30. Dc faire point avec clt ou si autre solution. Peut-être nouvelle intervenante?','',0,9),(16990,'1',3334,1174,4,0,'2009-08-03 15:21:00',0,'03: annul le 18 20 25 27 aout<br />\r\naccpte remplacment avec magne et sera sur place','',0,10),(17080,'1',2791,0,4,0,'2009-08-05 08:24:00',0,'A LA DEMANDE DE L INTERVENANTE ON PERMUTE LA PRESTA A L AM DE 12H30 A 15H30','',0,9),(16993,'1',596,352,4,0,'2009-08-03 15:45:00',0,'3.08: La clte demande 1 presta le 6.08 de 9h à 12h. J\'ai positionné Mlle AKEVA (perte horaire). La clte m\'a indiquée que la presta aurait lieu sur La grande-motte.<br />\r\nElle m\'a également fait part d\'une demande pour ses parents pour le11.08 ou12.08 pdt 4 heures. Je lui ai dit que je m\'en occupais. Mais que je ne pouvais pas garantir 4h de presta<br />\r\n3.08: Mme DUFAY ok pour intervention le 12.08 de 13h à 17h. Mess Rpdr clte. Clte ok','',0,9),(16994,'1',809,1166,4,0,'2009-08-03 16:01:00',0,'03/08:<br />\r\nchangement horaire pr le 06<br />\r\nde 9h à 14h<br />\r\na rappeler à Marisan!!!','',0,10),(16995,'1',1033,212,4,0,'2009-08-03 16:06:00',0,'03/08:<br />\r\npas de remplzc pd congé gillet','',0,10),(16996,'1',2537,273,4,0,'2009-08-03 16:36:00',0,'03/08:<br />\r\nne veut pas de remplacement avec barry pr le 12/08','',0,10),(16997,'1',2537,273,4,0,'2009-08-03 16:37:00',0,'03/08:<br />\r\ndésire à partir d\'octobre le mardi aprèm','',0,10),(16998,'1',4396,156,4,0,'2009-08-03 16:47:00',0,'3.08: Mme DIAFAI c\'est cassé le pied=> AM du 1.08 au 21.08 + CP à partir du 24.08. Clt souhaite remplacement de 2h pour le mois d\'août.<br />\r\nRplcmt Mme MERZI les 4+11+18.08. A programmer remplacement du 25.08+1.09. Possibilité le vendredi apm si besoin <br />\r\n14.08: Appel de serena qui confirme ma proposition de remplacement avec Mme AZZOUZI le 25.08 + 4.09. Envoie info ce jour par courrier à Mme AZZOUZI car en CP ','',0,9),(17281,'1',1442,271,4,0,'2009-08-14 12:26:00',0,'14.08 : le clt ns a appelé ajd\'hui afin de bénéficier d\'une presta avec une remplaçante vendredi prochain. Seule possibilité = mme JOUVE. Envoie mail ce jour pour lui demander, car elle est en CP.<br />\r\nJ\'atd sa rpse pour confirmer au clt;<br />\r\n17.08: Mme JOUVE ok pour intervenir chez ce clt de 13h à 16h.<br />\r\n17.08; J\'ai appelé le clt pour lui proposer Mme JOUVE vendredei 21.08 apm. Cela ne convient pas au client. Il souhaiterait avoir qlqun le amtin impérativement sauf le lundi. J\'ai rappelé M. BOURGUIGON pour lui dire que je n\'avais pers. de dispo le matin. Si j\'ai qlqun rappeler le clte<br />\r\n27.08: J\'ai proposé au clt 1 inter le 1.09 l\'apm avec mme agrhaba qui a 1 dispo l\'apm. Cela n\'intéresse pas. Il atd le retour de Mme GARROUMA.','',0,9),(17100,'1',1923,1081,4,0,'2009-08-05 11:33:00',0,'05/08/<br />\r\nOK CLIENT','',0,10),(17001,'1',1058,678,4,0,'2009-08-03 16:59:00',0,'03/08:lcient accpet pr le 12/08<br />\r\nla rappeler pr les semaine proch <br />\r\nclés!!!!!','',0,10),(17003,'1',3452,494,4,0,'2009-08-04 09:46:00',0,'04/08:<br />\r\nmsg laissé pr savoir comment s\'est passée la prestation de lundi<br />\r\n+ confirmation pr lundi 10 et 17','',0,10),(17004,'1',2113,507,4,1,'2009-08-04 09:57:00',0,'Remplacement Mme de sousa par Mme Komorrowska de 12h à 16h le 05/08/09.<br />\r\nrepassage + ménage. ','-2',16908,10),(17005,'1',1038,660,4,0,'2009-08-04 10:01:00',0,'04/08:<br />\r\nclient accpte cliente sur place','',0,10),(17006,'1',3190,678,4,0,'2009-08-04 10:16:00',0,'04/08/<br />\r\nCLIENT ACCPT REMPLACEMENT AVEC SOUCHARD<br />\r\nMARDI 11/08 DE 14H 0 16H<br />\r\nCLIENT SUR PLACE','',0,10),(17007,'1',2303,1066,4,0,'2009-08-04 10:21:00',0,'04/08/<br />\r\nD4APR7S LES DATES DE CONG2S ANNULE LE RMEPLACMENT DU 06/08','',0,10),(17008,'1',1923,1081,4,0,'2009-08-04 10:25:00',0,'04/08/<br />\r\nMSG LAISSE PR METTRE EN PLACE TOUS LES VENDREDI DU MOIS D4AOUT DE 11 A 13H AVEC MME LOUIS','',0,10),(17009,'1',4069,359,4,0,'2009-08-04 10:32:00',0,'04/08/<br />\r\nMSG LAISSE AU CLIENT PR REMPLACMENT LE 1/08 DE 10H 0 12H PAR MOREAU<br />\r\nCLIENT SUR PLACe??<br />\r\n<br />\r\nDIRE A CONFIRMER!!!!!!','',0,10),(17010,'1',1092,273,4,0,'2009-08-04 10:36:00',0,'04/08/ ET NON C ETAIT UNE BLAGUE ELLE VEUT PAS DE REMPLACMENT','',0,10),(17011,'1',1264,273,4,0,'2009-08-04 10:44:00',0,'04/08/<br />\r\nMSG LAISSE PR REMPLACEMENT PAR MOREAU LE 11/08 DE 130 16H<br />\r\nVOIR PLUS LE JEUDI MATIN??<br />\r\n<br />\r\nATTENTION BIEN DIRE QUE C A CONFIRMER888888','',0,10),(17012,'1',2386,0,1,0,'2009-08-04 11:10:00',0,'','',0,2),(17013,'1',2386,0,1,1,'2009-08-04 11:10:00',0,'Appel de la part de la cliente, pour un changement d\'adresse. Ils passeront à 4h à partir de septembre certainement car appartement plus grand.','-2',17012,2),(17014,'1',2386,0,1,1,'2009-09-04 11:11:00',1,'Alors? On passe à combien d\'heures? ','-2',17012,2),(17015,'1',2397,678,4,0,'2009-08-04 11:29:00',0,'04/08:<br />\r\nveut remplacment pd congés souchard<br />\r\ncongés souchard a définir<br />\r\nle 20 quelqun sur les lieux pd une possible presta','',0,10),(17016,'1',4757,0,4,0,'2009-08-04 12:03:00',0,'4.08: Appel de cette clte afin de bénéf. de presta suite au départ en retraite de son aide ménagère. C\'est sa sœur Mme VINAU qui ns a recommandé. Elle souhaiterait 3x3h/sem sur Castelnau à compter de sept.<br />\r\nSi nous pouvons avoir qlqun de dispo le matin sur palavas 2x3h/sem, ça l\'intéresserait mais de 9h à 12h uniquement.','',0,9),(17455,'0',2415,0,4,1,'2009-08-18 17:57:00',0,'gomez n\'avait pas reçu le mail.<br />\r\nElle viendra bien cette semaine dernière prestation.<br />\r\n<br />\r\n','-2',17454,20),(17019,'1',4001,212,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17020,'1',4001,212,7,6,'2009-07-14 08:00:00',0,'','-2',17019,10),(17021,'1',4001,233,7,0,'2009-08-04 12:44:00',0,'','',0,10),(17022,'1',4001,233,7,6,'2009-07-14 08:00:00',0,'','-2',17021,10),(17023,'1',4001,273,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17024,'1',4001,273,7,6,'2009-07-14 08:00:00',0,'','-2',17023,10),(17025,'1',4001,282,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17026,'1',4001,282,7,6,'2009-07-14 08:00:00',0,'','-2',17025,10),(17027,'1',4001,299,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17028,'1',4001,299,7,6,'2009-07-14 08:00:00',0,'','-2',17027,10),(17029,'1',4001,359,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17030,'1',4001,359,7,6,'2009-07-14 08:00:00',0,'','-2',17029,10),(17031,'1',4001,453,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17032,'1',4001,453,7,6,'2009-07-14 08:00:00',0,'','-2',17031,10),(17033,'1',4001,454,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17034,'1',4001,454,7,6,'2009-07-14 08:00:00',0,'','-2',17033,10),(17035,'1',4001,456,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17036,'1',4001,456,7,6,'2009-07-14 08:00:00',0,'','-2',17035,10),(17037,'1',4001,494,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17038,'1',4001,494,7,6,'2009-07-14 08:00:00',0,'','-2',17037,10),(17039,'1',4001,567,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17040,'1',0,567,7,6,'2009-07-14 08:00:00',0,'','-2',17039,10),(17041,'1',4001,569,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17042,'1',2537,273,4,0,'2009-08-04 13:20:00',0,'04/08:<br />\r\nmsg laissé pr finalement remplacement avec barry le 12/08 de 14h a 17h','',0,10),(17043,'1',4001,569,7,6,'2009-07-14 08:00:00',0,'','-2',17041,10),(17044,'1',4001,569,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17045,'1',4001,569,7,6,'2009-07-14 08:00:00',0,'','-2',17044,10),(17046,'1',1026,0,1,0,'2009-08-04 13:25:54',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17400,'1',3420,842,4,0,'2009-08-18 11:23:00',0,'18/08:msg laiss de nouvo','',0,10),(17048,'1',4001,591,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17049,'1',4001,591,7,6,'2009-07-14 08:00:00',0,'','-2',17048,10),(17050,'1',4001,657,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17051,'1',4001,657,7,6,'2009-07-14 08:00:00',0,'','-2',17050,10),(17052,'1',4001,660,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17053,'1',4001,660,7,6,'2009-07-14 08:00:00',0,'','-2',17052,10),(17054,'1',4001,678,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17055,'1',4001,678,7,6,'2009-07-14 08:00:00',0,'','-2',17054,10),(17056,'1',4001,746,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17057,'1',4001,746,7,6,'2009-07-14 08:00:00',0,'','-2',17056,10),(17058,'0',4192,864,4,0,'2009-08-04 13:34:00',0,'04/08:<br />\r\nmsg laissé pr remplacment par Magne le 13h 16h le 11/08','',0,10),(17059,'0',4192,864,4,0,'2009-08-04 14:04:00',0,'04/08:<br />\r\nne veut plus de hoareau et veut une presta le vendredi a partir de septembre<br />\r\nne vuet pas de remplacment en attendant','',0,10),(17060,'1',4001,842,7,0,'2009-07-14 08:00:00',0,'','',0,10),(17061,'1',4001,842,7,6,'2009-07-14 08:00:00',0,'','-2',17060,10),(17062,'0',3559,0,4,0,'2009-08-04 14:23:00',0,'LA CLIENTE VEUT 1HEURE DE + LE 06 ET LE 20 AOUT / MESSAGE REPONDEUR LAVILLE / ELLE DOIT CONFIRMER <br />\r\n5.08: Mme LAVILLE ok pour intervenir 4h chez Mme DUBOIS PIFERRER à compter de demain','',0,9),(17278,'1',4771,0,3,0,'2009-08-14 11:23:00',0,'CONTACT CE JOUR / RETRAITES INTERESSES PAR 2 OU 3 H HEBDO / VONT SOUVENT ANNULER / EN PARLE A SON MARI ET NOUS RAPPELLE<br />\r\n1 ere maison a gauche','',0,9),(17176,'1',2547,453,4,0,'2009-08-10 12:24:00',0,'10/08/<br />\r\nCLIENTE OK PR REMPLAMCEMENT PAR GERVAIS LE MERCREDI DE 13H 0 15H<br />\r\nLA CIENTE REVIENT DU BOULOT PR LUI OUVRIR ET LUI EXPLIQUER <br />\r\nREMETTRE LES CLES DANS LA BOITE AU LETTRES','',0,10),(17064,'1',4757,0,9,0,'2009-09-01 15:05:00',0,'LE CLIENT NE SOUHAITE PAS DE REV AVANT LA MISE EN PLACE PREVUE LE LUNDI 7.09 A 8H45. NOUS FERONS LA VISITE A CE MOMENT LA.<br />\r\ncLTE OK POUR DEMARRAGE LE 16.09 A 8H45<br />\r\n17.09: Mess rpdr clte pour point qualité<br />\r\n18.09: La clte est satisfaite du travail de Mme roullot. Elle souahite que ça continue comme cela.','',0,9),(17066,'1',4697,853,4,0,'2009-08-04 15:07:00',0,'04/08:`<br />\r\ncliente accpte remplacmen du 14/08 par salumu de 9h à 12h','',0,10),(17069,'1',1969,282,4,0,'2009-08-04 15:16:00',0,'04/08:<br />\r\nmsg laissé pr remplacment au 11/08 par salumu de 14h à 17h<br />\r\nclés a transférer!!!!!','',0,10),(17070,'0',1881,0,4,0,'2009-08-04 15:21:00',0,'PERMUTATION DES PRESTA DU JEUDI AU VENDREDI SUITE A LA DEMANDE DE MME BOUZIDA','',0,9),(17071,'0',4435,273,4,0,'2009-08-04 15:24:00',0,'04/08/<br />\r\nNE VEUT PAS DE REMPLACMENT ','',0,10),(17072,'1',3439,915,4,0,'2009-08-04 15:34:00',0,'04/08/<br />\r\nMSG LAISSE PR DEPLACMENT HORAIRE DE 9H A 11H POUR LE 12/08','',0,10),(17073,'1',2537,0,4,0,'2009-08-04 16:13:00',0,'04/08/IL FAUT QU4ELLE S\'APPLIQUE!!!!!!!!','',0,10),(17079,'0',3322,0,4,0,'2009-08-05 08:23:00',0,'A LA DEMANDE DE L INTERVENANTE ON PERMUTE LA PRESTATION AU JEUDI MATIN ','',0,9),(17078,'0',4759,0,1,0,'2009-08-04 17:56:00',0,'NE PLUS RELANCER / PLUSIEURS MASSAGES LAISSES','',0,9),(17081,'1',4654,1180,1,0,'2009-08-05 08:25:00',0,'MESSAGE POUR FAIRE POINT QUALITE','',0,9),(17170,'0',3915,282,4,0,'2009-08-10 11:45:00',0,'10/08/<br />\r\nMSG LAISSE PR REMPLACEMNT PAR MAGNE LE 18/08 DE 9H A 12H','',0,10),(19213,'0',5073,0,3,0,'2009-09-28 12:54:00',0,'INTÉRESSÉ PAR 3H HEBDO<br />\r\n8.10: Clt fait 1 essai avec 1 autre structure. Ns rappelera si besoin','',0,9),(17086,'0',3893,0,4,0,'2009-08-05 09:59:00',0,'5.08: Suite à modif du clt salvanet Mme ZINE n\'est + dispo le 27.08 + 3.09=> Prévoir qlqun d\'autre chez le clt<br />\r\n18.08: Vu avec VA je met Mme AZZOUZI chez le clt le 28.08 + 2.09 pdt 2h.','',0,9),(17838,'1',4833,0,3,4,'2008-09-03 16:10:00',0,'','-2',17836,20),(17088,'1',4329,657,4,0,'2009-08-05 10:03:00',0,'05/08:<br />\r\nmsg laissé pr remplacment par magne le mois d\'aout les lundi','',0,10),(17089,'1',2619,0,4,0,'2009-08-05 10:02:00',0,'5.08: La clte a appelé hier pour dire très contente de mme laville. Elle aimerait bien la garder le lundi matin de 9h30 à 11h30.<br />\r\nMess Mme LAVILLE pour faire le point avec elle. 6.08 Mme LAVILLE serait intéressée pour prendre Mme GERVAIS mais à voir avec VA<br />\r\n13.08: Mme TISON ne souhaite pas de presta entre midi & 2. Dc pas possible pour Mlle LAVILLE. <br />\r\n14.08: Appel Mme GERVAIS pour le lui dire et savoir si autre dispo = non. Souhaite impérativement le lundi main car a son pt fils le week-end qui lui met sa maison sans dessus-dessous.','',0,9),(17091,'0',4402,678,4,0,'2009-08-05 10:22:00',0,'05/08:<br />\r\naccpt remplacment par souchard pour le lundi 10/08 de 14h a 17h<br />\r\ncliente sur place','',0,10),(17092,'1',4265,1066,4,0,'2009-08-05 10:35:00',0,'05/08:<br />\r\nmsg laissé abs pavolovic pr deux semaines<br />\r\net reù^macùent par larisan pr le mardi à partir 13h','',0,10),(17093,'1',4329,657,4,0,'2009-08-05 10:37:00',0,'05/08:<br />\r\nfinalement attend le retour de mme irid<br />\r\ndonc pas de remplacement pd le mois d\'août','',0,10),(17094,'1',2303,282,4,0,'2009-08-05 10:56:00',0,'05/08:vuet presta le 06/08 avec ferreira<br />\r\n<br />\r\nappelle vendredi pr confirmer remplacment avec mme tall au 11/08','',0,10),(17095,'1',1150,282,4,0,'2009-08-05 11:00:00',0,'05/08:<br />\r\n propose mme magne prl e10/8 de 8h15 a 11h15<br />\r\net le vendredi 14/08 de 8h15 a 11h15 <br />\r\nclient sur place?','',0,10),(17096,'1',963,359,4,0,'2009-08-05 11:02:00',0,'05/08:<br />\r\nappel again','',0,10),(17097,'1',1150,282,4,0,'2009-08-05 11:07:00',0,'05/08:<br />\r\nne vuet pas de remlpacment','',0,10),(17098,'1',4069,359,4,0,'2009-08-05 11:13:00',0,'05/08:<br />\r\nmsg laissé remplace par gervais 14h 16h le 10/08','',0,10),(17099,'1',1264,273,4,0,'2009-08-05 11:21:00',0,'05/08/ NE VEUT PAS DE REMPLACEMENT ','',0,10),(17101,'1',1656,591,4,0,'2009-08-05 12:07:00',0,'05/08/<br />\r\nCLEINT OK VEUT LA MM PERSONE PR LA FIN MOIS AOUT','',0,10),(17102,'1',4067,1066,4,0,'2009-08-05 12:28:00',0,'05/08/<br />\r\nMSG LAISS2 PR ABS PAVLOVIC<br />\r\nSOUCHARD PEUT VENDREDI PROCHAIN 5 RENTR2 DANS LE SOFT°<br />\r\nMAIS CONTRAIREMENT AU MEG LAISSE NE PEUT PAS LA SEMAIEN D APRES','',0,10),(17103,'0',0,1202,7,1,'2009-08-05 13:03:31',0,'Vérification des références','-2',0,27),(17104,'0',0,1202,7,1,'2009-08-05 15:00:00',1,'','-2',17103,27),(17105,'1',2303,915,4,0,'2009-08-05 13:21:00',0,'05/08 SUR OK','',0,10),(17106,'1',956,451,4,0,'2009-08-05 13:30:00',0,'5.08: Mme AGRAB n\'a pas pu faire sa presta, car il n\'y avait pas les cles. j\'ai eut mme candon qui est aux iles baléares. Appelera ce soir les pers. qui sont chez elle pour laisser la cles pour demain. => j\'ai laissé telqul la presta car Mme AGRABA a quand même fait le déplacement','',0,9),(17108,'1',2581,915,4,0,'2009-08-05 14:37:00',0,'une demi heure de plus rajouté pr le 13/08','',0,10),(17109,'1',4069,1099,4,0,'2009-08-05 16:33:00',0,'CLIENT ACCPT REMPACMENT PR LE MOIS D4AOUT AVEC MME GERVAIS<br />\r\nCLIENT SUR PLACE','',0,10),(17110,'1',673,934,4,0,'2009-08-05 16:44:00',0,'5.08: Mme LAVILLE ok pour remplacer Mme BIANCO le 20.08 apm. Par contre suite petit changement cette presta devrait avoir lieu le 21.08 matin. J\'atd confiramtion Mme LAVILLE si ok pour ce changement puis valider avec Mme TISON<br />\r\n12.08: Mme LAVILLE ok pour intervenir le vednredi 21.08 pdt heure habituelle.<br />\r\n12.08: Mess rdpr mme tison pour demander si ok pour presta avec Mme LAVILLE le 21.08 car Mme BIANCO en CP + j\'ai demandé si elle accepterait à partir du mois de sept des interventions le lundi apm au lieu du lundi matin (comme cela Mme LAVILLE pourrait intervenir chez Mme GERVAIS le lundi matin)<br />\r\n14.08: VA m\'a dit que pas possible. Dc pas de changement pour le moment','',0,9),(17112,'1',1076,1166,7,0,'2009-08-05 16:55:00',0,'','',0,10),(17113,'1',1076,238,7,6,'2009-08-05 16:57:00',0,'Vue en ctrl lors d\'un rplcmt RAS.','1',17112,10),(17114,'0',0,1203,7,1,'2009-08-06 09:00:13',0,'Vérification des références','-2',0,44),(17115,'0',0,1203,7,1,'2009-08-06 15:00:00',1,'','-2',17114,44),(17117,'1',4076,104,5,0,'2009-08-06 09:38:00',0,'6.08: La clte a appelé car a été mécontente de Mme HMAMOU. Elle a cassé 1 lampe (et ne nous a même pas avertie). Elle n\'a pas fait la demande prioritaire de la clte : le repassage. Elle aurait déplacé les meubles. La clte a mis 20mn pour tout remettre comme il faut. La clte annulE la presta de remplacement;','',0,9),(17119,'1',1898,1171,4,0,'2009-08-06 09:49:00',0,'06/08:<br />\r\nmsg laisse pr savoir comment s\'est passé la prestation avec mme Abdelkafi','',0,10),(17120,'1',4665,1174,5,0,'2009-08-06 09:50:00',0,'Clt appel pour faire point sur presta.Clt pas satisfaite de presta quelques détail à mettre au point avec interv. Prob de vitre SBD.et quelques prob sur les consignes clt. Clt vois avec interv et nous rappel pour refaire le point. Visite à domicile validé pour le 27/08. ','',0,10),(17121,'0',1695,0,1,0,'2009-08-06 11:19:00',0,'28/07/09 : 1 h offerte en compensation de la prestation facturée.<br />\r\n26/01/10 1 h offerte en compensation de la prestation facturée car n\'a pas été annulée.<br />\r\nDÉSORMAIS FACTURER PRESTA ANNULÉE HORS DÉLAI. <br />\r\n<br />\r\n10/08/2010 : mail Dé par courrier.','',0,12),(17122,'1',2067,1099,4,0,'2009-08-06 12:26:00',0,'06/08<br />\r\ngervais peut venir à 11h','',0,10),(17123,'0',1367,0,6,0,'2009-08-06 13:42:00',0,'Annulation client : 18+25/08/09 : 2s soit 4h. CRÉDIT ANNULATION RESTANT : 4s soit 8h.','',0,12),(17125,'0',4567,0,6,0,'2009-08-06 14:22:00',0,'ANNULATION CLIENT : 17+24+31/07/09 : 3s soit 6h. CRÉDIT RESTANT = 3s soit 6h.','',0,12),(17127,'0',1871,451,4,0,'2009-08-06 14:35:00',0,'6.08: J\'ai fait le point avec la clte pour CP de Mme AGRHABA. Clte maitien 1 seule presta. Par contre la clte sera abste le 12.08. Elle maitien l\'inter et demande à Mme AGRHABa de faire le ménage à fond (porte de placard + intérieur, huisserie, réfrigérateur + four, nettoyage des lampadaires...)<br />\r\nLa clte m\'a dit qu\'elle n\'était pas très diplomate.<br />\r\n10.08: Mess clte pour informer que MMe AGRHABA avait du partir en Cp + tôt que prévue. Voir si veut qlqun d\'autre<br />\r\n','',0,9),(17129,'1',3607,678,4,0,'2009-08-06 14:42:00',0,'06/08:annulation client 10 et 17','',0,10),(17130,'1',1656,591,4,0,'2009-08-06 15:41:00',0,'06/08/OK JSUQ4AU 08 SE¨TEMBRE<br />\r\nCLIENTE SUR PLACE!!!!','',0,10),(17174,'1',841,1171,4,0,'2009-08-10 12:14:00',0,'10/08/<br />\r\nCLIENT OK PR RATTRAPAGE PRESTA DE BARRY PAR ABDELKAFI LE 11/08 DE 13H 0 17H<br />\r\nCLIENT SUR PLACE','',0,10),(17132,'0',0,1204,7,1,'2009-08-07 15:00:00',1,'','-2',17131,44),(17133,'0',4530,238,4,0,'2009-08-07 09:52:00',0,'07/08:<br />\r\na rappeler au retour de bouneb','',0,10),(17134,'1',1969,853,4,0,'2009-08-07 09:59:00',0,'07/08:<br />\r\nclient ok','',0,10),(17135,'1',2303,915,4,0,'2009-08-07 10:47:00',0,'07/08/<br />\r\nPRESTA DE 10H 0 13H<br />\r\nMSG ENVOYE A TALL','',0,10),(17137,'1',4144,0,5,1,'2009-08-07 13:23:00',0,'Suite à l\'intervention de Mme Viera, buttoir de porte cassé (sans le dire à la cliente) + fiole de parfum de tunisie (cliente présente dans la même pièce.<br />\r\nPas de facture donc pas de remboursement, mais geste commercial 2h offerte (avec Boucherrab le 12/08)','-2',12203,2),(17138,'1',4529,282,4,0,'2009-08-07 14:05:00',0,'07/08:<br />\r\nmsg laissé pr presta du 10/08 avec souchard de 9h30 12h30','',0,10),(17140,'0',1898,1171,4,0,'2009-08-07 14:17:00',0,'07/08:<br />\r\npresta ok<br />\r\nremplacment du mois d\'aout ok','',0,10),(17141,'1',4265,1166,4,0,'2009-08-07 14:19:00',0,'07/08:<br />\r\nappel again','',0,10),(17142,'1',4265,1166,4,0,'2009-08-07 14:48:00',0,'07/08:<br />\r\nclient accpete rmeplacmet<br />\r\nn\'est pas sur les lieux <br />\r\nclés!!!!<br />\r\nseulemet 3h!!<br />\r\npr les remplacements possibles de la semaine prochaine, seulement le matin','',0,10),(17636,'1',2125,0,4,0,'2009-08-24 10:36:00',0,'J\'informe le client que mme abba ne voulait plus effectuer de presta en centre ville ; elle est ok pour avoir khoulotam le jeudi matin pour la remplacer à partir du 10.09. <br />\r\n11.09/ mESS RPDR CLT POUR POINT QUALIT2<br />\r\n17.09: La clte n\'a rappelé!!! Donc je supprime le suivi','',0,9),(17172,'1',1267,273,4,0,'2009-08-10 12:06:00',0,'10/08/ACCPTE REMPLACE AVEC GERVAI DU 19/08 DE 8H30 A12H30 <br />\r\nDEMANDE SI ELLE PEUT ARRIVER PLUS TOT PR LUI EXPLIQUER<br />\r\nCLES A RECUP AU CAS OU','',0,10),(18285,'1',4727,0,1,0,'2009-09-03 12:20:00',0,'la cliente est très satisfaite de la presta ; elle paiera sa 1ère facture par chèque puis par prélèvement à partir d\'octobre','',0,9),(17173,'1',2691,1157,4,0,'2009-08-10 12:11:00',0,'10/08/<br />\r\nCLIENTE APPELe PR REMPLACMENT PRESTA LUNDI PAR ABDELKAFI AU MATIN','',0,10),(17148,'0',4705,0,1,0,'2009-08-07 16:50:00',0,'LE CLIENT EST TRES SATISFAIT DU TRAVAIL DE MME MAREF / IL GARDE L INTERVENANTE ','',0,9),(17510,'1',3637,1055,4,0,'2009-08-19 14:52:00',0,'19.08: La clte a appelé pour demander une presta pour la sem. prochaine.<br />\r\n19.08: Mess rpdr clte pour lui proposer Mme PHILIP mercredi 26.08 de 9h à 12h ou 9h13h soit 3 ou 4h de presta<br />\r\n19.08: Clte ok pour 8/12h<br />\r\n25.08: Mme PHILIP est malade. Dc j\'ai proposé à la clte 1 inter de Mme MALEVET jeudi 27.08 matin. J\'ai envoyé sms à Mme MALEVET pour l\'informer de ce remplacement.<br />\r\n26.08: Clte ok. Par contre pour les horaires de la rentrée avec MAREF la clte ns rapellera la semaine prochaine pour nous communiquer les horaires qui lui conviendrait le mieux.','',0,9),(17153,'1',1969,853,4,0,'2009-08-10 09:31:00',0,'10/08:<br />\r\nmsg laissé pr avertir du chag de prestation du mardi au mercredi de 9h à 12h','',0,10),(17154,'1',2691,1157,4,0,'2009-08-10 09:36:00',0,'10/08:<br />\r\ncliente appelée pr abs barry<br />\r\n<br />\r\ndisponiblités pr un remplacment demain matin ( 11/08)','',0,10),(17155,'1',3790,1166,4,0,'2009-08-10 09:47:00',0,'10/08:<br />\r\ncliente appelle pr dire qu\'elle a oublié d\'annuler la prestation de Mme Marisan du 10/08<br />\r\ndonc elle renvoyée mme marisan chez elle.','',0,10),(17156,'1',1923,1081,4,0,'2009-08-10 10:24:00',0,'10/08:<br />\r\nmsg laissé au client pr savior si elle veut une prestation suppémentaire le mercredi 12/08','',0,10),(17157,'1',1147,112,4,0,'2009-08-10 10:26:00',0,'10/08:`msg laissé pr remplamcent le 20/08 par lameira de 9h à 12h<br />\r\nclient sur place?','',0,10),(17158,'1',2721,299,4,0,'2009-08-10 10:31:00',0,'10/08:<br />\r\nmsg laissé pr remlpacment par Lameira de 13h à 16h le 20/08','',0,10),(17159,'1',4582,842,4,0,'2009-08-10 10:34:00',0,'10/08:<br />\r\nmsg laissé pr dire remplamcent de mme Lopes par lameira le 21/08 de 9h à 11h','',0,10),(17160,'1',1758,678,4,0,'2009-08-10 10:38:00',0,'10/08:ok pr client car lameira bien intervenue chez elle le 31/12','',0,10),(17161,'1',4249,701,4,0,'2009-08-10 10:50:00',0,'prévenir mme galtier qu\'elle aura ce nouveau client le mardi de 09 à 12h (si elle préfère le lundi matin c\'est possible) à partir du 25.08<br />\r\n17.08: Envoie ce jour courrier avec fiche client + mappy. Mme GALTIER doit nd confirmer si intervention le lundi ou mardi matin.<br />\r\n18.08: Envoie d\'un mail à Mme GALTIER<br />\r\n20.08: Mme GALTIER a rappelé préférerait la mardi matin. Mess Rpdr Mme GAUCHE pour savoir si ok pour apm ou non. Car le matin = de haese si besoin permutter.<br />\r\nPresta l\'apm.','',0,9),(17836,'1',4833,0,3,0,'2008-06-12 16:10:00',0,'3H tt les 15 Jours','',0,20),(17163,'1',4582,569,4,0,'2009-08-10 11:08:00',0,'10/08:<br />\r\n<br />\r\nCLIENT OK PR REMPLACMENT<br />\r\nINSTRUCTIONS:<br />\r\nDANS TTE LA MAISON FAIRE LES SOLS AVEC L ASPIRATEUR ET LA SERPILLERE QUI SE TROUVENT DANS LE SALON<br />\r\nDANS LA SALLE DE BAIN DU PREMIER ETAGE ENTRE LES DEUX CHAMBRES / FAIRE A FOND<br />\r\n<br />\r\nLOPES EXPLIQUENT PR LES CLES . DIFFICILE CAR LOPES EN VAC ','',0,10),(17164,'0',2946,0,5,0,'2009-08-10 11:10:00',0,'la cliente n est pas satisfaite du travail de mme mhammedi qui se laisse aller, ne tient pas compte des remarques et les prend mal (\"de mauvaise foi\").Souhaite changer d\'intervenante dès que possible','',0,9),(18958,'0',0,1257,7,1,'2009-09-21 15:00:00',1,'','-2',18957,19),(18961,'0',0,1258,7,1,'2009-09-21 12:59:12',0,'Vérification des références','-2',0,9),(17166,'1',1340,299,4,0,'2009-08-10 11:14:00',0,'10/08/<br />\r\nMSG LAISSE PR DIRE POSSIBLIT2 REMPLACE DE 9H 30 A 14H30','',0,10),(17167,'1',1147,112,4,0,'2009-08-10 11:22:00',0,'10/08/ ANNULE LE 20/08<br />\r\nREPRISE DE 27/08','',0,10),(17168,'1',1297,567,4,0,'2009-08-10 11:34:00',0,'10/08/<br />\r\nCLIENT ACCPTE REMPLACMEENT DU 20/08 24/08 27/08 ET 17/08<br />\r\nAVEC ES<br />\r\nRENTRER DANS LE SOFT<br />\r\nCLES A RECUP','',0,10),(17169,'1',1058,678,4,0,'2009-08-10 11:42:00',0,'10/08/<br />\r\nMSG LAISS E PR REMPLAMCENT AU 18/08 DE 12H30 A 16H30 AVEC MME BRISOUX','',0,10),(17177,'1',2580,746,4,0,'2009-08-10 12:34:00',0,'10/08/<br />\r\nMSG LAISSE PR REMPLAMCENT PAR BARRY LE 19/08 DE 12H45 A 14H45<br />\r\nCLIENT SUR PLACE?','',0,10),(17178,'1',963,1099,4,0,'2009-08-10 12:51:00',0,'10/08/<br />\r\nMESG LAISSE PR RESOLUTION MYSTERE/ CONGES CLIETN +ACCPTE REMPLACMENT DE CETTE SEMAINE?+ REMPLACMENT AVEC MOREAU LA SEMAINE PROCHAINE PR QUAND??','',0,10),(17179,'1',4351,591,4,0,'2009-08-10 13:01:00',0,'10/08:<br />\r\nmsg laissé pr que mme djabi aille travailler le mercredi à la place du jeudi<br />\r\nrdv chez le medecin pr blessure de sa fille','',0,10),(17180,'0',0,339,7,1,'2009-08-10 13:26:00',0,'13.08: On ne donne pas suite au contrat signé. Mme DINU n\'a pas compris notre contrat de travil. Elle nous a dit qu\'elle ne pourrait pâs être au rendez-vous pour sa mise en place chez Mme ABBa. Car son 1er employeur lui a demandé de faire + d\'heures. M&C ne peut pas être tributaire de son planning','',0,9),(17181,'0',0,1205,7,1,'2009-08-10 15:00:00',1,'','-2',17180,9),(17182,'0',1439,0,4,0,'2009-08-10 13:36:00',0,'SUITE ARRET MALADIE MME TIRONI CLIENT OK POUR PRENDRE MME DINU<br />\r\n14.08: Mise en place de Mme SCHMITT et non pas DINU suite pblm.<br />\r\n17.08: Mess rpdr clte pour faire point qualité<br />\r\n19.08: Mess rpdr clte pour faire point qualité<br />\r\n19.08: Clte satisfaite de Mme SCHMITT! \"Le courant passe\" m\'a dit mme senesse ce qui est important pour elle. ','',0,9),(17185,'1',2691,1157,4,0,'2009-08-10 13:56:00',0,'10/08:<br />\r\nfinalement annule le 10/08','',0,10),(17188,'0',3855,1001,4,0,'2009-08-10 15:36:00',0,'10/08: msg laissé par serena pr remplacment par komo<br />\r\nle 17/08 de 13h a 17h<br />\r\nle 21/08 de 9h à 12h<br />\r\net le 28/08 à partir de 13h ','',0,10),(17189,'1',4251,1062,4,0,'2009-08-10 15:37:00',0,'10/08:<br />\r\nmsg laisse par serena pr rmeplamcent par komo le mercredi 19/08 de 9h à 11h','',0,10),(17190,'1',4564,1062,4,0,'2009-08-10 15:44:00',0,'10/08:<br />\r\nannule les prestations de la semaine du 17/08<br />\r\n<br />\r\nreprise des presta avec une nvlle intervenante pr le lundi 31/08<br />\r\n','',0,10),(17191,'1',3452,494,4,0,'2009-08-10 15:49:00',0,'10/08:<br />\r\nok pr le 17/08','',0,10),(17192,'1',3381,660,4,0,'2009-08-10 16:19:00',0,'10/08:<br />\r\nclient ok pr remplcment <br />\r\nclé boite aux lettres à récup','',0,10),(17193,'0',2402,1065,4,0,'2009-08-10 16:37:00',0,'10/08:<br />\r\nsuppression dans le soft de la prestation du 21/08 car pas de nvelle de la cliente<br />\r\ndiatta à contacter ','',0,10),(17194,'1',1923,212,4,0,'2009-08-10 16:57:00',0,'10/08:<br />\r\nclient ne veut plus de remplacement','',0,10),(17195,'0',1193,1075,1,0,'2009-08-10 16:59:00',0,'Mise en place le 13.08.<br />\r\n14.08:Mess Rpdr clte pour faire point qualité<br />\r\n14.08: Clt satisfait du travail de MMe NAVET. Il souhaiterait la garder','',0,9),(17301,'0',1193,0,4,0,'2009-08-17 10:11:00',0,'je propose au client de permuter les presta au lundi ou mercredi am car mme navet à partir du 15.09 ira chez pianezza le jeudi matin. Il voit avec sa femme et nous rappelle','',0,9),(17197,'1',2791,0,4,0,'2009-08-10 17:18:00',0,'ANNULATION DU CLIENT LE VEND 07.08 POUR LE LUNDI 10.08 / NON RESPECT DU PREAVIS DE 72 H MAIS ON NE FACTURE PAS CAR BON CLIENT QUI RECOMMANDE NOS SERVICES / LUI EXPLIQUER A L OCCASION LE FONCTIONNEMENT DU CONTRAT','',0,9),(17198,'1',2691,1157,4,0,'2009-08-11 09:11:00',0,'10/08:<br />\r\nla client a parlé de vacance à partir du 11/08','',0,10),(17199,'1',4529,1166,4,0,'2009-08-11 09:36:00',0,'11/08:`<br />\r\nmsg laissé pr prestation du 21/08 avec brisoux<br />\r\nde 9h à 12h<br />\r\nrepassage ou ménage?????','',0,10),(17200,'0',4185,1097,4,0,'2009-08-11 09:46:00',0,'10.08: La clte a eut VA pour lui dire arrêt presta car déménage de Mtp; Elle fut satisfaite des presta de Mme TOUMI','',0,9),(17202,'1',2580,1157,4,0,'2009-08-11 10:16:00',0,'11/08:<br />\r\nclient ok REPASSAGE Seulement<br />\r\nfils sur place<br />\r\nmsg laissé pr détails de la prestation','',0,10),(17203,'1',4351,591,4,0,'2009-08-11 10:24:00',0,'11/08:<br />\r\nnew messsage','',0,10),(17204,'1',4351,591,4,0,'2009-08-11 10:31:00',0,'11/08:<br />\r\nok client','',0,10),(17206,'1',4449,0,5,0,'2009-08-11 12:12:00',0,'','',0,19),(17207,'1',4449,0,5,1,'2009-08-11 12:12:00',0,'Les prestations se dégradent au fur et à mesure. Ex du 10/08: elle à peu repasser, elle à choisi le linge qu\'elle souhaitait repasser (dessous de la pile), le peu qu\'elle à repasser a été à refaire par la cliente. Mme Bia ne veut plus que madame Da silva se présente à son domicile. ','-2',17206,19),(17208,'0',1328,0,4,0,'2009-08-11 14:53:00',0,'verifier si mme philip a confirmé mon mail du 11.08 pour cette prestation','',0,9),(17217,'1',841,1157,4,0,'2009-08-12 09:31:00',0,'12/08:<br />\r\nmsg laissé pr rmeplamcement barry par abdelkafi possible de 9h à 13h?','',0,10),(17210,'1',1177,0,1,0,'2009-08-11 18:57:11',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17401,'1',1170,567,4,0,'2009-08-18 11:25:00',0,'18/08:<br />\r\nmsg laissé pr déplcament des heures du vendredi 21 et du mercredi 26','',0,10),(17212,'1',2811,0,1,0,'2009-08-11 18:57:11',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17406,'1',3790,1166,4,0,'2009-08-18 11:32:00',0,'18/08:<br />\r\nmsg laissé pr dplacment d\'une demi h le 26 pr la réunion<br />\r\n','',0,10),(17214,'1',3584,0,1,0,'2009-08-11 18:57:11',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17410,'1',4147,1207,4,0,'2009-08-18 11:43:00',0,'18.08: Appel clte pour proposer presta de remplacement sem 24. La clte ne souhaite pas de remplacement cette sem. là mais celle du 31.08. J\'ai appelé Mme DUCLOS afin de savoir si ok pour presta le 1er apm car clte pas loin de chez elle.<br />\r\nMme DUCLOS= ok + clte ok.','',0,9),(17260,'1',4720,0,4,0,'2009-08-13 14:28:00',0,'SUITE AU DEPART EN CP DE MME AGHRABA J INFORME LA CLIENTE QUE MME SCHMITT LA REMPLACERA<br />\r\n20.08: Mise ne place de Mme SCHMITT','',0,9),(17216,'1',963,1099,4,0,'2009-08-12 09:27:00',0,'12/08:<br />\r\nalarme a sonné<br />\r\ntous les remplacements sont annulés','',0,10),(17218,'1',2312,1157,4,0,'2009-08-12 09:35:00',0,'12/08;:<br />\r\nmsg laissé pr abs barry et remplacment par abdelkafi vendredi 14/08 de 14h à 16h','',0,10),(17219,'0',4367,1157,4,0,'2009-08-12 09:38:00',0,'12/08:bordereau serena accpt remplacment','',0,10),(17861,'1',4843,0,3,0,'2009-08-26 16:32:00',0,'5H par semaine','',0,20),(17220,'1',841,1157,4,0,'2009-08-12 10:00:00',0,'12/08:<br />\r\nclient ok presta de 9h à 13h abdelkafi','',0,10),(17221,'0',4213,1171,4,0,'2009-08-12 10:02:00',0,'12/08:<br />\r\nclient accpte décalage d\'une heure pr le 13/08','',0,10),(17222,'1',2697,322,4,0,'2009-08-12 10:18:00',0,'RAPPELER LA CLIENTE POUR SAVOIR SI ELLE SOUHAITE UN REMPLACEMENT PENDANT LES CONGES DE MME CALVET<br />\r\n11.09: Mess rpdr clte<br />\r\n15.09: Mess rpdr clt<br />\r\n16.09: Clte annule','',0,9),(17225,'1',4697,853,4,0,'2009-08-12 10:54:00',0,'12/08:<br />\r\nmsg laissé pr remplacm par salumu 18/08 14 17h','',0,10),(17226,'1',4529,472,4,0,'2009-08-12 11:16:00',0,'12/08:<br />\r\ncliente accpte remplacment par brisoux le mardi de 13h à 16h<br />\r\npr du REPASSSAGE','',0,10),(17227,'1',1058,678,4,0,'2009-08-12 11:23:00',0,'12/08/<br />\r\nMSG LAISSE PR DIRE BRISOUX LE VENDREDI 21 DE 9H A 13H<br />\r\nDANS LE SOFT C DE 8H30 A 12H30','',0,10),(17228,'1',1340,299,4,0,'2009-08-12 11:28:00',0,'12/08/<br />\r\nAPPEL AGAIN <br />\r\nPRESTATION RENTR2E DANS LE SOFT','',0,10),(17229,'1',1170,567,4,0,'2009-08-12 11:31:00',0,'12/08/<br />\r\nAPPEL PR CONFIRMER RETOUR DE L\'INTERVENANTE + DEMANDE DEPLACMENT PRESTATION DE 2H DU VENDREDI<br />\r\nRENTRE DANS LE SOFT','',0,10),(17230,'1',2721,569,4,0,'2009-08-12 11:49:00',0,'12/08:<br />\r\nrentre dans le soft','',0,10),(17231,'1',4265,1066,4,0,'2009-08-12 11:57:00',0,'12/08:<br />\r\nmsg laissé pr previr reoutr pavlovic','',0,10),(17232,'1',2648,1066,4,0,'2009-08-12 12:03:00',0,'12/08:<br />\r\nanul presta de vendrdi avec magne','',0,10),(17233,'0',3855,1001,4,0,'2009-08-12 12:04:00',0,'remplacment rentré dans soft','',0,10),(17234,'1',4251,1062,4,0,'2009-08-12 12:07:00',0,'12/08:presta rentree dans le soft','',0,10),(17235,'1',963,359,4,0,'2009-08-12 12:10:00',0,'12/08:<br />\r\nannulation des prestations jsuqu\'à la date de retour de mme durand','',0,10),(17236,'0',1542,660,4,0,'2009-08-12 12:47:00',0,'12/08:<br />\r\nmsg laissé pr rem^lacment par aya le lundi 17/08 de 10h à 13h<br />\r\nclient sur place??','',0,10),(17237,'0',3760,1171,4,0,'2009-08-12 13:27:00',0,'12/08:<br />\r\nprestation mise dans le soft pr la smeaine prochaine avec barry <br />\r\njeudi aprèm de 13h30 16h30','',0,10),(17238,'1',1529,299,4,0,'2009-08-12 14:00:00',0,'12/08:veut un contrôle en septembre','',0,10),(17239,'0',795,1200,4,0,'2009-08-11 13:59:00',0,'11.08: Mlle JUCQUIN a demandé à Va si elle pouvait permutter de jour la presta du 24/08 au 25/08 de 15h à 18h. Voir si clte ok.<br />\r\n17.08: Mess rdpr clte pour lui faire part de la demande de Mlle JUQUIN + faire point qualité à nouveau<br />\r\nVA a eut la clte presta au mercredi 26.08','',0,9),(17241,'1',2642,915,4,0,'2009-08-12 14:16:00',0,'12/08:client prévenu abs tall<br />\r\nne veut pas de remplcment','',0,10),(17242,'1',2642,915,4,0,'2009-08-12 14:17:00',0,'12/08: ne veut pas de remplamcement pd congés tall','',0,10),(17243,'1',2647,1157,4,0,'2009-08-12 14:19:00',0,'12/08:<br />\r\nne veut aspde remplamcentde barry','',0,10),(17244,'1',3190,472,4,0,'2009-08-12 14:39:00',0,'12/08:<br />\r\nclient ok brisoux lundi 14h 16h client sur place','',0,10),(17245,'0',3360,1097,4,0,'2009-08-12 16:43:00',0,'12.08: j\'ai informé la clte que mme laurent ne fait plus partie de l\'effectif, et que ns étions en cour de recrutement. Je lui ai proposé 1 rplcmt avec mme toumi le lundi de 9h30 à 12h. Clte ok pour le 17.08 + 24.08<br />\r\n26.08: Mme BOUJU n\'est pas satisfaite des presta de Mme TOUMI (trâces de pas + mal lavé (sol). Je lui ai dit que nous étions en cour de recrutement sur son secteur. Et je luiai dit que je pensais à 1 mise en place vers le 7.09 <br />\r\n16.09: Nouvelle aide-ménagère mme mercier mis en place le 15.09.<br />\r\nMail clte ce jour pour faire point qualité.<br />\r\n16.09: Clte satsifaisante du travail de mme mercier','',0,9),(18773,'1',1217,339,1,0,'2009-09-15 15:12:00',0,'15.09 Mail clte m\'informant qu\'elle annulait la presta du 21.09. Par contre souhaiterait 3h tous les 15 jours; <br />\r\n21.09: J\'ai fait le point avec MMe ABBA qui est ok pour intervention en quinzaine en alternance avec 1 autre clt. Ok pour 2 ou 3h. Mail clte pour informer que cela était faisable. <br />\r\n28.09: mail clte lui rappeler que mme ABBA intervient 3h à compter de ce lundi.<br />\r\n+ 1 Mail pour faire point par rapport aux presta de Mme MERCIER<br />\r\n30.09: pas de rpse dc j\'annule le suivi','',0,9),(17247,'0',1591,1160,4,0,'2009-08-13 09:15:00',0,'13.08: Mess rpdr Mlle CASTEL pour proposer presta de remplacement le 25/08+1/09+8/09 avec Mlle BONNETON. Il se peut que le presta du 25/08 ne fasse que 2h suivant son planning (si elle a jaquard ou non)<br />\r\n20.08: Presta jaquard maintenu voir avec VA la durée de cette presta.<br />\r\n + faire modif dossier si besoin<br />\r\n24.08: Mes rpdr pour confirmer presta de 3h','',0,9),(17698,'0',0,898,7,0,'2009-08-24 17:43:00',0,'POINT SALARIÉE AOUT 2009 :<br />\r\nElle n\'a plus de dispo.<br />\r\nDiminuer son contrat car ne souhaite plus d\'heure à partir du 15/09.<br />\r\nElle souhaiterait faire du repassage de chez elle.<br />\r\nElle est contente de son travail au sein de la société + aime le relationnel avec ses clients et l\'agence.<br />\r\n<br />\r\nsi possible la contacter par mail.<br />\r\n','',0,14),(17250,'0',4516,1097,4,0,'2009-08-13 09:35:00',0,'13.08: Appel de M. COSTAGLIOLA pour m\'informer qu\'il se fesait opérer la sem. prochaine. =< annule sa presta du 18.08. Par contre repise le 25.08.<br />\r\nIl m\'a informée qu\'il envisageait 1 presta tous les 15 jours à partir du mois de sept. mais ns en reparlera.','',0,9),(17252,'1',4675,1174,4,0,'2009-08-13 09:49:00',0,'13/08:<br />\r\ncliente ne veut plus que 3h au lieu de 4h','',0,10),(17253,'1',4251,864,4,0,'2009-08-13 10:18:00',0,'13/08:<br />\r\nclient ok <br />\r\nclés à transférer','',0,10),(17254,'1',4460,678,4,0,'2009-08-13 10:24:00',0,'13/08/<br />\r\nMSG LAISSE PR SAVOIR SI POSSIBLE DE DEPLACER LA PRESTA A 14H 17H','',0,10),(17255,'0',0,1206,7,1,'2009-08-13 10:58:09',0,'Vérification des références','-2',0,9),(17256,'0',0,1206,7,1,'2009-08-13 15:00:00',1,'','-2',17255,9),(17257,'1',2397,678,4,0,'2009-08-13 11:39:00',0,'13/08/<br />\r\nCLIENT OK PR RMEPLACMENT PAR ES<br />\r\nFILS SUR PLACE','',0,10),(17258,'1',3334,1001,4,0,'2009-08-13 12:32:00',0,'13/08/<br />\r\nCLIENT RP2VENU ABS MAGNE<br />\r\nANNULATION PRESTA','',0,10),(17350,'1',1297,567,4,0,'2009-08-17 16:44:00',0,'17/08<br />\r\nES EST PARTIE PLUS TÖT, ELLE NE SAVAIT PLUS QUOI FAIRE','',0,10),(17648,'1',4720,0,1,0,'2009-08-24 12:17:00',0,'MESSAGE REPONDEUR POUR POINT QUALITE SUITE MISE EN PLACE DE MME SCHMITT','',0,9),(17332,'0',4704,1206,1,0,'2009-08-19 14:35:00',0,'faire un point qualité suite mise en place le 19.08<br />\r\n20.08: Mess Rpdr clte pour point qualité <br />\r\n21.08: Mess de la clte m\'informant qu\'elle fut trés satisfaite de la presta de Mlle SCHMITT.','',0,9),(17862,'1',4843,0,3,1,'2008-07-23 16:32:00',0,'secteur trop éloigné','-2',17861,20),(17262,'1',4768,0,9,0,'2009-08-13 14:47:00',0,'Mise en place pr sept + presta en dépannage en attendant. Pas de contrainte jr/H','',0,2),(17263,'1',4769,0,9,0,'2009-08-13 14:50:00',0,'4H début le + tôt possible. Nous avons les clés (cf boite à clés Vilain)','',0,2),(17326,'1',3780,282,4,0,'2009-08-17 14:14:00',0,'17/08:<br />\r\nmsg laissé pr remplacment le 28/08de 8h 30 à 12h30 par komo<br />\r\n<br />\r\nfinalement est ce que ça serait plutôt possible le mardi 25/08 à partir de 13h','',0,10),(17287,'1',4773,0,9,0,'2009-08-16 21:43:00',0,'Jour et H indiff. Mme THIAM même jr que son frère','',0,2),(17835,'1',3017,1206,1,0,'2009-08-26 16:05:00',0,'client satisfait de la prestation pour l\'instant','',0,9),(17276,'0',3855,864,4,0,'2009-08-14 10:17:00',0,'14/08:<br />\r\ncliente accpte remplacment <br />\r\nne veut plus de\" mme Hoareau<br />\r\n','',0,10),(17283,'0',1358,864,4,0,'2009-08-14 15:13:00',0,'14/08/<br />\r\nANNULATION 18/08 ET 25/08','',0,10),(17284,'1',4697,853,4,0,'2009-08-14 15:29:00',0,'14/08/<br />\r\nMSG LAISS2 PR ERREUR FACTURATION DU 24/07 + PRESTATION AVEC SALUMU PR LE 18/08 ET PRESTATION AVEC BRISOUX A PARTIR DE LA SMEAINE D4APRES','',0,10),(17285,'1',4641,915,4,0,'2009-08-14 16:03:00',0,'14/08:<br />\r\nveut une presta régulière le vendredi à partir du 28/08<br />\r\nattend des info pour lundi 17/08','',0,10),(17286,'0',3771,848,4,0,'2009-08-14 16:19:00',0,'14/08/ RAPPEL CLIENTE VEUT DES INTERVENTION LE 17/08 ETLE 24/08','',0,10),(17424,'0',3848,0,4,1,'2009-08-25 10:55:00',0,'Elle n\'était plus satisfaite de iochem et préférait gaignard.<br />\r\nDe notre côté pas d\'intervenante de disponible.<br />\r\nElle reste sur la demande du lundi 2H et vendredi 2H soit 4H par semaine.<br />\r\n<br />\r\nPréfère attendre pour avoir quelqu\'un de bien. même quelques semaines.<br />\r\nContacter 1ere ou 2eme semaine de septembre<br />\r\n','-2',16796,20),(17291,'1',2779,0,1,0,'2009-08-17 00:16:44',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17435,'1',4564,1062,4,0,'2009-08-18 14:40:00',0,'18/08:<br />\r\nclient ok pr presta tt le temps avec MAUDUIT les lundi de 13h 17 le mardi de 9h à 12h et le vendredi de 15h30 à 17h30<br />\r\n<br />\r\nprestation à partir du 24/07','',0,10),(17293,'1',3185,0,1,0,'2009-08-17 00:16:44',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17452,'1',2795,724,1,0,'2009-08-18 16:44:00',0,'Cliente souhaite changer d\'intervenante dès début septembre. Ne fait pas les choses à fond, contourne les objets, difficultés pour monter à l\'étage avec aspi','',0,19),(17295,'1',3372,0,1,0,'2009-08-17 00:16:44',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17451,'1',1266,273,4,0,'2009-08-18 16:31:00',0,'18/08/<br />\r\nMG LAISS2 PR REMPLACMENTPAR MOREAU LE JEUDI 27/08 DE 12H30 A 16H30','',0,10),(17297,'1',1121,864,4,0,'2009-08-17 09:46:00',0,'17/08:<br />\r\nannul au le 28/08','',0,10),(17298,'0',4774,0,3,0,'2009-08-17 09:46:00',0,'CONTACT CE JOUR AVEC LE CLIENT : IL TROUVE LES PRESTA TROP CHER / SEMBLE NE PAS AVOIR COMPRIS LE FONCTIONNEMENT / SI NE RAPPELLE PAS SUPPRIMER','',0,9),(17299,'0',2852,0,4,0,'2009-08-17 09:52:00',0,'COURRIER CLIENT NOUS INFORMANT QU IL R2SILIE SON CONTRAT / ETAIT CEPENDANT TRES SATISFAIT DE MME RANGUIN','',0,9),(17481,'0',1193,0,4,0,'2009-08-19 11:19:00',0,'jusqu\'au 15.09 mme navet peut intervenir chez ce client le jeudi matin mais après le retour de pianezza plus possible ; PROPOSER AU CLIENT LE VENDREDI AM OU LUNDI AM OU MERCREDI AM<br />\r\n9.09.09: M. PEYRI ok pour inter le vendredi matin au lieu du jeudi apm à compter de la sem. prochaine<br />\r\n','',0,9),(18273,'0',0,1227,7,1,'2009-09-03 09:44:32',0,'Vérification des références','-2',0,9),(17303,'0',0,104,7,0,'2009-08-12 10:17:00',0,'CONVOCATION DE MME HMAMOU AU BUREAU POUR FAIRE LE POINT SUITE A PLUSIEURS INCIDENTS : PERTE DE VALONY BOUTONNET + PLAINTE DUN CLIENT HUBERLAND CONCERNANT SON REMPLACMENT + POINTAGE IRREGULIER','',0,9),(17306,'0',4775,0,3,0,'2009-08-17 10:55:00',0,'CLIENT INTERESSE PAR 2H HEBDO / MARI A EU UN AVC PRESENT PENDANT LES PRESTA / SONNETTE FONCTIONNE MAL : M ATTEND DEVANT LE PORTAIL / NE PAS ETRE EN RETARD','',0,9),(17308,'0',0,1207,7,1,'2009-08-17 11:13:00',0,'Vérification des références<br />\r\n17.08 à 17h signature de son contrat de travail','',0,9),(17310,'1',2324,413,5,0,'2009-08-17 11:14:00',0,'Fer à repasser hors d\'usage : fils défaits et tenant avec du scotch, feu','',0,2),(17311,'1',2324,413,5,5,'2009-08-17 11:15:00',0,'Bonjour,<br />\r\nJe viens de faire un point avec mme Boucherrab sur les prestations qu’elle réalise actuellement afin de m’assurer qu’elle ne rencontre pas de difficultés particulières. <br />\r\nConcernant les interventions à votre domicile, elle m’a fait part d’un problème de sécurité avec votre fer à repasser et est ennuyée de ne pas pouvoir réaliser le repassage dans de bonnes conditions. Visiblement les fils étant défaits, vous aviez mis du scotch autour afin qu’ils ne se défassent pas plus, mais avec la chaleur du fer le scotch a fondu et quelques fois les fils s’échauffent car mme Boucherrab me dit qu’il y a du « feu » au niveau des fils. <br />\r\nVous serait-il possible de remédier à ce problème pour les prestations futures ? <br />\r\nJe vous en remercie par avance, et reste à votre disposition.<br />\r\nCordialement,<br />\r\nMagalie Garnier<br />\r\n<br />\r\n<br />\r\nREPONSE CLIENTE<br />\r\n<br />\r\nBonsoir,<br />\r\nJe ne constate pas ces anomalies lorsque je repasse mais ceci étant, j’utilise le fer pour un laps de temps plus court que Mme Boucherrab.<br />\r\nJe vais investir dans un nouveau fer. En attendant, merci de noter que la prestation de vendredi prochain, 21/08/09, ne comprendra que deux heures de ménage.<br />\r\nCordialement,<br />\r\nSamira Grigra<br />\r\n','-2',17310,2),(17312,'0',2037,1207,4,0,'2009-08-17 11:25:00',0,'17.08: J\'ai appelé la clte pour lui dire que Mlle BONNETON = pas possible.Seule dispo = Mme DUCLOS le jeudi apm. Clte non interessée.<br />\r\nClte mécontente de tous ces changements. Elle envisage de trouver qlqun elle même. Car n\'apprécie pas ce changement d\'intervenante. Confirmera si besoin sa presta du 3.09.','',0,9),(17327,'1',3691,282,4,0,'2009-08-17 14:22:00',0,'17/08:<br />\r\nmsg laissé pr remplacement au lundi 24/07 de 9h à 11h','',0,10),(17314,'1',2721,299,4,0,'2009-08-17 11:33:00',0,'17/08:<br />\r\nclient annul presta de la semaine et accpte délacment pr réunion du 26','',0,10),(17315,'1',4251,864,4,0,'2009-08-17 11:59:00',0,'17/08:<br />\r\nkomo ne peut âs le mercredi<br />\r\nalros jeudi à partir de 14h ou vendredi à partir de 13h','',0,10),(17316,'0',0,0,4,0,'2009-08-13 12:16:00',0,'13.08: On ne donne pas suite à son embauche. Car trop incertaine sur ses dispo. VA envoyé 1 RAR à ce sujet.','',0,9),(17664,'1',4797,0,3,4,'2008-04-29 15:44:00',0,'','-2',17663,20),(17318,'1',4522,678,4,0,'2009-08-17 12:59:00',0,'17/08:<br />\r\nclient accpt déplacem h pr réunion. au mardi ','',0,10),(17319,'1',3442,569,4,0,'2009-08-17 13:03:00',0,'17/08:<br />\r\ncliente accpt déplacement horaire de réunion','',0,10),(17320,'1',4098,1008,4,0,'2009-08-17 13:07:00',0,'17/08:<br />\r\nmsg laissé pr déplcement horaire pour la réunion.<br />\r\n2h plu toot le mercredi?<br />\r\n<br />\r\n10h 12h','',0,10),(17321,'1',1076,1166,4,0,'2009-08-17 13:13:00',0,'17/08:<br />\r\nmsg laissé pr déplcement horaire au mardi 14h16h<br />\r\nrentré ds le soft car client ne rappelle jms','',0,10),(17322,'0',3744,853,4,0,'2009-08-17 13:28:00',0,'17/08:<br />\r\nrappelé pr dire garde presta au mercredi 19<br />\r\net demande deplacmetn pr mercredi 26 au matin ','',0,10),(17323,'0',3744,853,4,0,'2009-08-17 13:33:00',0,'17/08:<br />\r\nanuul le 19<br />\r\nprob avc brasserie fermée','',0,10),(17324,'0',0,1208,7,1,'2009-08-17 13:37:17',0,'Vérification des références','-2',0,27),(17325,'0',0,1208,7,1,'2009-08-17 15:00:00',1,'','-2',17324,27),(17328,'0',658,217,4,0,'2009-08-17 14:25:00',0,'S\'assurer que Mme LE MEE soit bien rentrée suite à son hospitalisation.','',0,14),(17329,'1',4156,657,4,0,'2009-08-17 14:25:00',0,'17/08:<br />\r\nmsg laissé pr le remplacment par brisoux le 27/08 de 13h à 17h<br />\r\non sait que le client ne sera pas joignable avant le lundi<br />\r\ndonc prestation rentrée dans le soft','',0,10),(17663,'1',4797,0,3,0,'2008-04-29 15:43:00',0,'mardi matin ou vendredi matin','',0,20),(17334,'1',4529,472,4,0,'2009-08-17 14:41:00',0,'17/08:<br />\r\naccpt pr le lundi 24908 de 12h à 15h avec mme brisoux','',0,10),(17335,'1',1147,112,4,0,'2009-08-17 14:44:00',0,'17/08:<br />\r\nannule 24/08<br />\r\net reprends le jeudi 3/09','',0,10),(17336,'0',2382,0,6,0,'2009-08-17 14:59:00',0,'Annulation client : 17/08/09 : 1s st 4h (pas de R). CREDIT ANNULATION RESTANT = 1s.<br />\r\n<br />\r\nBASE 15/06/10 :<br />\r\njuillet 10 : ANNUL. CLT = 4s = 16H. CREDIT RESTANT = 2S<br />\r\n1er au 15/08/10 : CP<br />\r\n16/08/2010 : ANNUL. CLT. = 1s. CR RESTANT =1s<br />\r\n20/09/2010 : CLT NE VEUT PAS DE R. CR RESTANT =0s<br />\r\n29/11/2010 : ANNUL. CLT<br />\r\n06/12/2010 : ANNUL. CLT<br />\r\n13/12/2010 : ANNUL CLT','',0,12),(17337,'1',1267,1099,4,0,'2009-08-17 15:00:00',0,'17/08:<br />\r\nmsg laissé pr remplcmen au mardi 25 de 8h30 à 12h30 par gervais','',0,10),(17338,'1',3381,660,4,0,'2009-08-17 15:13:00',0,'17/08:<br />\r\nmsg laissé pr rmeplacment par souchard le jeudi 27/08 de 14h a 16h','',0,10),(17339,'1',3420,842,4,0,'2009-08-17 15:21:00',0,'17/08:<br />\r\nmsg laissé pr remplacment par souchard au 25/08 de 16h à 18h<br />\r\nclient sur place?','',0,10),(17341,'1',4461,915,4,0,'2009-08-17 15:40:00',0,'17/08:<br />\r\nclient accpte remplacement par EX de 12h30 a 14h30 de 25/08<br />\r\ncliente sur place','',0,10),(17342,'1',3439,915,4,0,'2009-08-17 15:50:00',0,'17/08:<br />\r\nNE PAS L APPELER SUR SON PORTABLE AVANT 18H SINON PAR MAIL','',0,10),(17343,'1',3439,915,4,0,'2009-08-17 15:51:00',0,'17/08/<br />\r\nOK PR LES HORAIRES DE REMPLACEMENTS AVEC MLLE ES<br />\r\n<br />\r\nVEUT RDV AVEC MLLE ES NUM TRANSMIS','',0,10),(17344,'1',2082,1066,4,0,'2009-08-17 16:12:00',0,'17/08/<br />\r\nCRENEAU RESERVe LE LUNDI AVEC PAVLOVIC','',0,10),(17345,'0',3915,282,4,0,'2009-08-17 16:22:00',0,'17/08/<br />\r\nATTENDRE FIN DE LA SEMAINE ET LA CLIENTE CONFIRME LE REMPLACMENT LUI DIRE QUE HANG AU MARDI','',0,10),(17346,'1',1340,567,4,0,'2009-08-17 16:29:00',0,'17/08/ <br />\r\nCLIENTE OK PR VENDREDI<br />\r\nQUELQUN SUR PLACE','',0,10),(17347,'1',4452,0,4,0,'2009-08-17 16:31:00',0,'17.08: Suite à l\'absence de Mme LULUVAMU j\'ai contacté la clte afin de savoir si possible de faire la presta demain apm avec Mme TALEB<br />\r\n18.08: Pas d\'appel de la clte. Vu avec VA qui m\'a dit que l\'on maintienne la presta.','',0,9),(17374,'1',4779,1244,3,0,'2009-08-18 09:11:00',0,'23.09: Mise en place MMe ROULLOT<br />\r\n24.09 : Clt satisfait de la presta de mme roullot','',0,9),(17349,'1',900,212,4,0,'2009-08-17 16:33:00',0,'17/08<br />\r\nMSG LAISSE PR DIRE PAS DE PRESTAT LA SMEAINE PROCHAINE','',0,10),(17353,'0',4520,0,6,0,'2009-08-17 17:17:00',0,'ANNULATION CLIENT : 21+28/08/09 = 2 s st 8h. CREDIT ANNULATION : 4s.','',0,12),(17635,'1',843,1046,4,0,'2009-08-24 10:32:00',0,'21.08: Mme DUFAY m\'informe qu\'elle est partie plus de tôt de chez cette clte. Vu pointage = 12h54=>15h32.<br />\r\nVu avec VA le 24.08, on maintien cette facture. Car c\'est le client qui lui a dit de partir.','',0,9),(17357,'0',1955,0,6,0,'2009-08-17 17:32:00',0,'Annulation client 17+24/08/09: 2s st 4h. CREDIT ANNULATION CLIENT : 4s.<br />\r\n<br />\r\nBASE : 15/06/2010 :<br />\r\n6+13/07/2010 : ANNUL. CLT. = 2S. CR RESTANT = 4s<br />\r\n1er au 15/08/2010 : CP<br />\r\n14/09/2010 : AR MAL RENAULT. PAS DE R POSS<br />\r\n21/09/2010 : AR MAL RENAULT. R ANNUL. CAR PROPAL NE CONVIENT PAS AU CLT. CR RESTANT = 3s','',0,12),(17358,'0',0,237,4,0,'2009-08-17 17:33:00',0,'ABS LE 26/08 AM POUR CONTROLE TECHNIQUE','',0,14),(17359,'0',2118,0,4,0,'2009-08-17 17:41:00',0,'Annulation client : 19+26/08/09 : 2s st 4h. CREDIT ANNULATION CLIENT : 4s.','',0,12),(17360,'0',3171,0,6,0,'2009-08-17 17:44:00',0,'Annulation client : 20/08/09 : 1s st 3h. CREDIT ANNULATION RESTANT : 4s.<br />\r\n<br />\r\nBASE 15/06/2010:<br />\r\n1er au 15/08/2010 : CP<br />\r\n07/10/2010 : Congés (Saboyombo). R prévu ms annulé. <br />\r\n11/11/2010 : férié = -3h<br />\r\n20/01/2011 : sal abst mal (SABAOYOMBO). Pas de dispo pour R.<br />\r\n27/01/2011 : 2.5 h au lieu de 3h. Clt prévenu.','',0,12),(17361,'0',3256,0,6,0,'2009-08-17 17:47:00',0,'Annulation client : 21/08/09 : 1s st 3h. CREDIT ANNULATION CLIENT = 4s.','',0,12),(17362,'1',3173,475,4,0,'2009-08-17 17:47:00',0,'DÉCALER PRESTATION DU JEUDI 3/09 DE 10H 0 12H POUR RENTRER DES CLASSES','',0,14),(17671,'1',4800,0,3,0,'2008-04-07 16:04:00',0,'Souhaite 4H par semaine tte les 2 semaines<br />\r\nContact aux heures repas (midi et soir) ','',0,20),(17364,'1',4777,0,1,0,'2009-08-17 17:49:00',0,'Le client souhaite confier la clé au bout de quelques prestas <br />\r\n2 h heures au début pour tester puis 3 h ensuite','',0,10),(17365,'1',4777,1099,4,0,'2009-08-17 17:56:00',0,'nouvelle presta MME LEPINE','',0,10),(17366,'1',4777,1099,4,1,'2009-08-18 11:00:00',1,'Suivi 1ère presta<br />\r\nHoraires 1 er septembre en fonction dernière presta clt serena','-2',17365,10),(17369,'1',4634,0,9,1,'2009-08-17 18:42:00',0,'Cliente voulait s\'assurer qu\'on avait bien reçu son BC. Rappeler dans le courant de la semaine pour faire une proposition d\'intervenante pour débuter le 27 ou 28/08','1',16161,2),(17370,'1',4634,0,9,1,'2009-08-20 11:00:00',1,'','-2',16161,2),(17376,'1',2580,1157,4,0,'2009-08-18 10:01:00',0,'18/08<br />\r\nmsg laissé pr barry malade à la place mme Abdelkafi','',0,10),(17373,'1',4729,0,9,1,'2009-08-20 11:05:00',1,'Proposer mme Da Silva jeudi 14h-16h à partir du 03/09','-2',16598,2),(19111,'0',4008,237,1,0,'2009-09-24 16:24:00',0,'SATISFACTION: (22/09/09)<br />\r\nTrès bien - RAS - personne discrète - leur convient parfaitement.','',0,14),(17377,'1',2507,472,4,0,'2009-08-18 10:03:00',0,'18/08:<br />\r\nclient annule prestation du 28/08 et ne veut que 3h pr le 4/09','',0,10),(17378,'1',1722,0,1,0,'2009-08-18 10:18:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17380,'1',2060,0,1,0,'2009-08-18 10:18:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17382,'1',2415,0,1,0,'2009-08-18 10:18:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17454,'0',2415,0,4,0,'2009-08-18 17:57:00',0,'pas de prestations le 13/08','',0,20),(17384,'1',2835,0,1,0,'2009-08-18 10:18:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17386,'1',3203,0,1,0,'2009-08-18 10:18:24',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17506,'1',1529,299,7,0,'2009-08-25 13:00:00',0,'','',0,10),(27359,'0',1833,0,7,0,'2010-04-06 10:22:00',0,'8/04/10 : CP intervenante. -3h','',0,12),(17389,'1',2547,1099,4,0,'2009-08-18 10:23:00',0,'18/08:<br />\r\ncht presta 9h 11h ','',0,10),(17390,'1',2312,1099,4,0,'2009-08-18 10:25:00',0,'18/08:<br />\r\nclient prévenu abs barry et remplacment par gervais','',0,10),(17391,'0',3760,1157,4,0,'2009-08-18 10:26:00',0,'18/08:<br />\r\nclient ok pr magne mercredi<br />\r\npui sbarry le mardi 14h 17h','',0,10),(17392,'1',3661,451,4,0,'2009-08-18 10:32:00',0,'MESSAGE CLIENT POUR LUI DEMANDER SI VEUT DES REMPLACEMENTS','',0,9),(17837,'1',4833,0,3,4,'2008-06-17 16:10:00',0,'','-2',17836,20),(17394,'1',1267,1099,4,0,'2009-08-18 10:53:00',0,'18/08:<br />\r\nclient ne veut pas de remplacment pr la smeaine du 25','',0,10),(17395,'1',3190,842,4,0,'2009-08-18 10:54:00',0,'18/08:<br />\r\nmsg laissé pr remlpacment par lachaud au lundi 24 de 13h30 a 15h30','',0,10),(17396,'1',1058,472,4,0,'2009-08-18 11:03:00',0,'18/08:<br />\r\nmsg laissé pr remplcement par aya vendredi 28/08 de 12h à 17h','',0,10),(17397,'0',1355,0,1,0,'2009-08-07 11:10:00',0,'Reçu rar :<br />\r\nsuite déménagement Royaume uni le 24 juin 2009résiliation du contrat en date du 7 aout 2009','',0,10),(17398,'1',2056,0,4,0,'2009-08-18 11:12:00',0,'MESSAGE CLIENT POUR L INFORMER QUE TIRONI EST EN ARRET JUSQU AU 25.08 INCLUS ET LUI DEMANDANT DE NOUS RAPPELER POUR SAVOIR SI VEUT DES REMPLACEMENTS<br />\r\n20.08: Pas d\'appel de la part du clt.','',0,9),(17402,'1',3164,0,4,0,'2009-08-18 11:27:00',0,'annulation de la prestation <br />\r\n','',0,20),(17403,'1',3164,0,4,4,'2009-08-18 11:27:00',0,'sabri indisponible, si elle souhaite un report , elle peut nous contacter si besoin.<br />\r\n','-2',17402,20),(17404,'1',3164,0,4,1,'2009-08-19 12:30:00',0,'non avait annulé<br />\r\n','-2',17402,20),(17405,'1',4098,1008,4,0,'2009-08-18 11:28:00',0,'18/08: ok pr deplacemen h','',0,10),(17407,'1',0,728,4,0,'2009-08-18 11:34:00',0,'indisponible les matinées<br />\r\n','',0,20),(17408,'1',0,728,4,4,'2009-08-18 11:34:00',0,'voir si possibilité de report <br />\r\n','-2',17407,20),(17409,'1',0,728,4,1,'2009-08-19 11:07:00',0,'a eu un accident de voiture ','-2',17407,20),(17417,'1',3532,1041,4,0,'2009-08-18 12:36:00',0,'18.08 :Mess rpdr clt pour informer que Mme ZINE ne pourra pas intervenir le 24.08 comme convenu car son clt avait souahité 1 presta et j\'avais omis qu\'elle avait ce remplacement de prévu. Dc j\'ai proposé le 25.08 apm de 13h30 à 16h30. Si clt ne rappelle pas d\'ici le 21.08 = clt ok<br />\r\n21.08: Clte ok','',0,9),(17412,'1',4529,472,4,0,'2009-08-18 11:49:00',0,'18/08:<br />\r\naccpt chag horaire du 24/08 au 28/08','',0,10),(17414,'1',4251,864,4,0,'2009-08-18 11:57:00',0,'18/08:<br />\r\nok pr jeudi 20/08<br />\r\nne vuet pas le 25/08 , fin de semaine ourien','',0,10),(17415,'1',2506,0,4,4,'2009-08-18 12:12:00',0,'elle n\'est pas dispo recontacter d\'ici 1H','-2',16029,20),(17416,'1',2506,0,4,1,'2009-08-18 13:00:00',0,'elle est très mécontente car l\'intervenante s\'est présenté à son domicile alors qu\'elle ne pouvait pas l\'accueillir.<br />\r\nElle aimerait trouver rapidement une solution elle ne veut que le lundi et jeudi OU mardi et vendredi ne veut pas du jeudi et du vendredi qui selon elle sont trop rapproché.<br />\r\n','-2',16029,20),(17604,'0',0,1196,7,0,'2009-08-21 15:22:00',0,'FORMATION 31/08 10H','',0,2),(17605,'0',0,1209,7,0,'2009-08-21 15:22:00',0,'FORMATION 31/08 10H (msg laissé pour décaler car prévue à 15h)','',0,2),(17419,'1',2397,567,4,1,'2009-08-18 12:42:00',0,'Mme ES tel pour prévenir retard chez clt (1ère fois souci calcul trajet) <br />\r\nJe tel au fils sur place pour informer','-2',17257,10),(17420,'0',3529,915,4,0,'2009-08-18 13:17:00',0,'18/08:<br />\r\nmsg laissé pr remplacment par aya le 24/08 de 9h a 12h','',0,10),(17421,'0',4158,1001,4,0,'2009-08-18 13:17:00',0,'18/08:<br />\r\nmqg laissé pr remplacment par brisoux le 24/08 de 12h a 14h','',0,10),(17422,'1',2506,0,4,1,'2009-08-19 13:43:00',0,'souhaite qu\'on la recontacte d\'ici jeudi pour trouver uen solution.<br />\r\nOk vu avec iochem serait le lundi et le jeudi<br />\r\n<br />\r\n','-2',16029,20),(17423,'1',4157,1062,4,0,'2009-08-18 13:43:00',0,'18/08:<br />\r\nmsg laissé pr déb prestation avec mme mauduit le 31/08 de 9h à 12h<br />\r\npresta régulières: les lundi 9h12h et les jeudi 9h 12h','',0,10),(17426,'0',614,1140,4,0,'2009-08-18 14:07:00',0,'Monsieur et Mad BERTHELOT<br />\r\nDomicile : 02 40 47 51 95 Portable : 06 85 83 86 44 <br />\r\n<br />\r\nIls tenaient à vous remercier<br />\r\n<br />\r\nLes chiens étaient en pleine forme et la maison impeccable: remerciements à Linda<br />\r\n<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mardi 18 août 2009 à 10:09<br />\r\n','',0,14),(17427,'1',3760,1174,4,0,'2009-08-18 14:07:00',0,'18/08:cliente sur place <br />\r\nok pr retard','',0,10),(17428,'0',701,1084,4,0,'2009-08-18 14:18:00',0,'Ne plus remettre Mme BURGAUD chez POPIUC','',0,14),(17429,'1',3190,299,4,0,'2009-08-18 14:29:00',0,'18/08:ok pr remlpcament','',0,10),(17430,'1',2114,660,4,0,'2009-08-18 14:29:00',0,'18/08:<br />\r\nnous rappelle or nous confirmer si c bon pr les vendredi de 11h30 à 13h30<br />\r\nse demande si sa maison ne nécessite pas 3h?<br />\r\nbesoin de quelqu\'un pour estimer ','',0,10),(17431,'0',825,0,4,0,'2009-08-18 14:30:00',0,'demander a mme duclos de passer chercher les cles pour le remplacement de Briand le jour de sa presta chez capel le 25.08. Mail Mme DUCLOS pour lui dire que VA lui amènera chez Mme CAPEL le 28.08.','',0,9),(17758,'0',4822,0,3,0,'2009-08-17 16:56:00',0,'souhaite 3 à 4H semaine','',0,20),(17433,'1',706,0,4,0,'2009-08-18 14:32:00',0,'demander à mme jarland de passer récupérer les clés de assemat le jour de sa presta chez messina','',0,9),(17845,'1',4836,0,3,0,'2009-08-26 16:21:00',0,'Souhaite quelques heures lundi ou jeudi après midi','',0,20),(17436,'0',4367,1157,4,0,'2009-08-18 14:43:00',0,'Cliente annule prestas du 27/08 ET 3/09<br />\r\nSouhaite presta le 1er septembre à la place peu importe heure<br />\r\nPresta programmée le 1er septembre 9h 11h','',0,10),(17437,'1',4452,0,5,0,'2009-08-18 14:43:00',0,'messsage client pour l\'informer que mme taleb n\'a pas réussi à ouvrir la porte qui mène au jardin avec la clé srévue à cet effet sur la cheminée. Mme taleb travaille tout de même une heure pour faire la cuisine, sdb, toilettes... on ne facture qu\'une heure (geste commercial)','',0,9),(17497,'0',1542,0,4,0,'2009-08-19 12:30:00',0,'Appel de clt qui souhaiterait 1 presta cette semaine pour son repassage mme lachaux ne rentrant que le 25.<br />\r\npas poss cette semaine. <br />\r\nai propose de faire 1h de + le 25.<br />\r\nATTENTE REPONSE CLT','',0,10),(17439,'0',4361,1062,4,0,'2009-08-18 14:47:00',0,'18/08:msg laissé pr proposer à partir de sept presta régulière avec souchard le jeudi de 14h à 17h','',0,10),(17686,'1',4809,0,3,4,'2008-04-29 16:23:00',0,'','-2',17685,20),(17687,'1',4809,0,3,1,'2008-09-03 16:24:00',0,'retenter dans quelques mois','-2',17685,20),(17688,'1',4810,0,3,0,'2008-04-07 16:25:00',0,'3H par semaine<br />\r\n','',0,20),(17689,'1',4810,0,3,1,'2008-04-07 16:25:00',0,'','-2',17688,20),(17442,'0',4367,0,4,0,'2009-08-18 14:56:00',0,'Cliente ok pour remplacement par mme Magne de la presta du jeudi, déplacée au vendredi 9h 11h','',0,10),(17443,'1',3406,0,4,0,'2009-08-18 15:17:00',0,'prestation du vendredi 31/07 saisi par erreur au jeudi. pas de changement car facturation déjà réalisé','',0,14),(17444,'1',0,763,4,0,'2009-08-18 15:21:00',0,'elle n\'a pas effectué la prestation chez mme lepain alors que nous lui avions bien précisé qu\'elle devait avoir lieu.<br />\r\n','',0,20),(17445,'1',0,763,4,4,'2009-08-18 15:21:00',0,'','-2',17444,20),(17509,'1',4594,0,1,5,'2009-08-19 14:45:00',0,'Madame,<br />\r\nJe reviens vers vous suite au message laissé par vos soins, message dans lequel vous dites avoir reçu la facture de juillet 2009 sans le relevé d’heures, ce qui est tout à fait normal car le relevé d’heures sert de contrôle à notre société mais n’est pas délivré aux clients. <br />\r\n<br />\r\nCependant, je peux vous donner à titre indicatif les heures effectuées à votre domicile par mme Registe (horaires que vous pouvez également retrouver sur votre facture détaillée de téléphone sous le n° 0800944941):<br />\r\n<br />\r\n- 30/06 : arrivée 10h47 départ 13h53<br />\r\n<br />\r\n- 07/07 : arrivée 10h44<br />\r\n<br />\r\n- 14/07 : pas de prestation férié<br />\r\n<br />\r\n- 21/07 : arrivée 11h34<br />\r\n<br />\r\n- 28/07 : arrivée 11h52 départ 14h47<br />\r\n<br />\r\n Pour les prestations des 7 et 21 juillet, je verrais avec mme Registe à son retour de congés, les raisons pour lesquelles nous n’avons pas de pointage de départ (oubli, problème de ligne téléphonique).<br />\r\n<br />\r\nD’autre part, mme Registe m’a dit avant les vacances avoir vu avec vous pour décaler votre prestation au vendredi en début d’après-midi et j’aurais souhaité avoir une confirmation de votre part.<br />\r\n<br />\r\nDans l’attente de votre retour et en vous remerciant par avance.<br />\r\n<br />\r\nCordialement,<br />\r\nMagalie Garnier<br />\r\n','-2',17508,2),(17447,'0',0,1210,7,1,'2009-08-18 15:24:00',0,'Vérification des références','-2',0,10),(17448,'0',0,1210,7,1,'2009-08-18 15:00:00',1,'','-2',17447,10),(17449,'1',4781,657,4,0,'2009-08-18 15:47:00',0,'18/08/ <br />\r\nMSG LAISSE PR LE PRESTA AVANT RETOUR DE MME IRID AVEC MME PAVLOVIC LES JEUDI 28/08 ET 03/09 DE 11H30 0 14H30 / QUE DU REPASSAGE','',0,10),(17450,'1',869,273,4,0,'2009-08-18 16:22:00',0,'18/08/ <br />\r\nAPPEL SANS REPONDEUR VEUT PROPOSER UN REMPLACEMENT AVEC MOREAU DE 8H30 A 11H30 POUR LE JEUDI 27/08','',0,10),(17453,'1',2795,0,1,1,'2009-08-31 16:45:00',1,'','-2',17452,19),(17461,'1',4582,569,4,0,'2009-08-19 09:56:00',0,'19/08:<br />\r\nmsg laissé pr rmelpacment par lachaud au lundi 24/08 de 16 à 18h<br />\r\nclient sur place?<br />\r\n<br />\r\nrentré dans le soft <br />\r\n<br />\r\nso lundi tro p toot, possible annulation par bauthian avec souchard donc place pour le jeudi ','',0,10),(17462,'1',3780,864,4,0,'2009-08-19 10:12:00',0,'19/08:<br />\r\nmsg;laissé pr dire que remplacment du jeudi plus possible par contre on réserve le mardi aprèm 25/08 de 13h à 17h<br />\r\n<br />\r\nle client est en vac donc réponse tardive<br />\r\n<br />\r\nrentré dans soft<br />\r\n<br />\r\nclient sur place?','',0,10),(17463,'0',3529,915,4,0,'2009-08-19 10:18:00',0,'19/08:<br />\r\npresta rentrée dans le soft','',0,10),(17464,'0',4158,1001,4,0,'2009-08-19 10:20:00',0,'19/08:presta rentré dans soft','',0,10),(17465,'1',3691,472,4,0,'2009-08-19 10:22:00',0,'19/08:<br />\r\npresta rentrée dans soft','',0,10),(17466,'1',1058,472,4,0,'2009-08-19 10:27:00',0,'19/08:<br />\r\nremplcemnt ok<br />\r\nfils sur place','',0,10),(17467,'0',3915,282,4,0,'2009-08-19 10:32:00',0,'19/08:presta rmeplc par aya au mardi 14h 17h mis dans sotf<br />\r\nclient sur place?','',0,10),(17468,'1',869,273,4,0,'2009-08-19 10:33:00',0,'19/08:<br />\r\npresta rentrée dans soft mais il faut appeller le client le lundi 24/08 car en ce moment en vac et pas de répondeur','',0,10),(17469,'1',1266,273,4,0,'2009-08-19 10:37:00',0,'19/08:client annul le 27/08','',0,10),(17470,'1',3420,842,4,0,'2009-08-19 10:38:00',0,'19/08:presta rentrée dans soft','',0,10),(17471,'1',1170,567,4,0,'2009-08-19 10:39:00',0,'19/08;<br />\r\nrentré dans soft','',0,10),(17472,'1',3439,915,4,0,'2009-08-19 10:43:00',0,'19/08: <br />\r\naprès reception du mail de contestation annulation de la prestation de cette semaine et report à la semaine d\'après','',0,10),(17473,'0',4105,0,4,4,'2009-08-19 11:11:00',0,'nous avons quelqu\'un qui pourrait démarrer 1ere semaine de septembre<br />\r\n','-2',16793,20),(17474,'1',3004,0,4,0,'2009-08-19 10:59:00',0,'hawari absente, report','',0,20),(17512,'1',3004,0,4,1,'2009-08-19 15:22:00',0,'non pas de report n\'est pas a toulouse','-2',17474,20),(17476,'1',3790,1166,4,0,'2009-08-19 11:01:00',0,'19/08:<br />\r\nprsta changée dans le soft','',0,10),(17477,'1',4096,0,1,0,'2009-08-19 11:07:00',0,'Reçu ce jour 2eme clé de BL car 1ere non retrouvée. Voir avec mme By à son retour de congés si elle l\'a conservé','',0,2),(17478,'1',2500,660,4,0,'2009-08-19 11:08:00',0,'19/08:<br />\r\ncliente ok pr déplcemnt au jeudi 20/08 c exptll','',0,10),(17479,'1',1038,660,4,0,'2009-08-19 11:12:00',0,'19/08: client ok pr dplcm <br />\r\nmai ne peus pas aller la chercher à la gare','',0,10),(17480,'1',4157,1062,4,0,'2009-08-19 11:15:00',0,'19/08:<br />\r\nclient confirme presta régulière avec mauduit','',0,10),(17483,'0',4155,0,4,0,'2009-08-19 11:22:00',0,'valider avec la cliente que conformement à sa demande mme navet interviendra 4h au lieu de 5h tous les jeudi de 8h30 à 12h30 à patir du 17.09 ; si ok faire la modif info avec cgt du taux horaire<br />\r\n27.08: Clte ok pour inter de MMe NAVET tous les jeudi pdt 4h avec 1 taux de 18.00€ de l\'h.+ mail Mme NAVET ce jour','',0,9),(17485,'1',4367,1174,4,0,'2009-08-19 11:26:00',0,'19/08: d\"plcé au 11h30 13h30','',0,10),(17486,'1',2647,1174,4,0,'2009-08-19 11:28:00',0,'19/08: <br />\r\nclient ok mais veut de 9h a 11h<br />\r\nclient sur place','',0,10),(17487,'1',4251,864,4,0,'2009-08-19 11:35:00',0,'19/08: anule kan mm','',0,10),(17488,'1',2543,0,4,0,'2009-08-19 11:37:00',0,'sabri arrêt jusqu\'à lundi ','',0,20),(17489,'1',2543,0,4,4,'2009-08-19 11:38:00',0,'','-2',17488,20),(17490,'1',3655,0,4,0,'2009-08-19 11:41:00',0,'sabri arrêté','',0,20),(17491,'1',3655,0,4,4,'2009-08-19 11:41:00',0,'','-2',17490,20),(17492,'1',4665,1174,5,0,'2009-08-19 11:55:00',0,'ne fais pas le frigo, ne passe pas l\'aspi sous les meubles, trop de produit sur les miroirs(donc projection sur ce qu\'il y a en dessous), repassage chemise non vérifié donc faux plis, T shirt pas bien pliés donc difficile de faire des piles de tshirt. attention bien ranger le tuyau de l\'aspi.','',0,10),(17493,'1',2012,0,4,0,'2009-08-19 12:05:00',0,'sabri absente<br />\r\n','',0,20),(17494,'1',2012,0,4,4,'2009-08-19 12:05:00',0,'','-2',17493,20),(17495,'1',2811,0,4,0,'2009-08-19 12:08:00',0,'sabri absente<br />\r\n','',0,20),(17496,'1',2811,0,4,4,'2009-08-19 12:08:00',0,'','-2',17495,20),(17500,'1',2580,1171,4,0,'2009-08-19 13:10:00',0,'19/08:<br />\r\nclient ok deplacment horaire réunion','',0,10),(17502,'1',0,660,4,1,'2009-08-19 13:41:00',0,'MME LAYA OK','-2',17479,10),(17503,'1',1610,567,4,0,'2009-08-19 13:48:00',0,'19/08:<br />\r\ncliente appelle pr dire que ES est partie une heure plus tôt avec son accord','',0,10),(17504,'1',1177,0,4,0,'2009-08-19 14:04:00',0,'sabri absente','',0,20),(17505,'1',1177,0,4,4,'2009-08-19 14:05:00',0,'','-2',17504,20),(18203,'1',3547,569,4,0,'2009-09-01 14:07:00',0,'eu clte pour sa demande de passer du vendredi au jeudi =<br />\r\nPas de possibilité de passer un autre jour qu ele jeudi<br />\r\nPb avec mme lameira : Clte dit pas de la mauvaise volonté mais <br />\r\n1) sur le sol en grès on ne doit pas mettre ed produit <br />\r\n2) sur les meubles laqués on ne doit pas mettre de produit <br />\r\n<br />\r\nMME LAMEIRA s\'obstine à en mettre !!!!!!!<br />\r\nmalgré cahier de liaison et mots et dires laissés par clte <br />\r\n<br />\r\nA voir avec elle!!','',0,10),(17514,'1',2867,0,4,0,'2009-08-19 15:45:00',0,'remplacement guy :<br />\r\nguemene le mercredi 9/09 de 13h3 à 15h30<br />\r\nou<br />\r\njean privat le vendredi 11/09 am','',0,14),(17515,'1',3025,0,4,0,'2009-08-19 15:51:00',0,'déménage prestation prend fin ? <br />\r\n','',0,20),(17516,'1',3025,0,4,4,'2009-08-19 15:51:00',0,'','-2',17515,20),(17521,'1',4682,746,4,0,'2009-08-19 16:19:00',0,'19/08:msg laissé pr reprise prestation avec bruneau les vendredi 15h30 17h30<br />\r\nreprise le 4 sept','',0,10),(17519,'0',4530,1124,4,0,'2009-08-19 16:04:00',0,'19/08:<br />\r\nmsg laissé pr reprise des presta pr le 2/09 avec bouneb de 9h à 13h','',0,10),(17520,'1',4700,0,3,1,'2009-08-25 14:00:00',0,'gimenez pas dipo cette semaine pour effectuer la prestation <br />\r\nok pour démarrage semaine prochaine <br />\r\nremise des clés et explications cette semaine coordonnées OK<br />\r\n','-2',16003,20),(17522,'1',4697,853,4,0,'2009-08-19 16:30:00',0,'19/08:<br />\r\npresta sept ok','',0,10),(17524,'0',0,1205,4,0,'2009-08-19 16:44:00',0,'Le contrat n\'a pas été validé suite pblm avec Mme DINU qui ns avait appelé pour ns dire que cela n\'était pas faisable car son1er employeur lui avait demandé de faire + d\'heures.<br />\r\nVA a envoyé un RAR le 13.08 motivant l\'arrêt de ce contrat','',0,9),(17525,'0',4460,238,4,0,'2009-08-19 17:10:00',0,'19/08:<br />\r\ncressant ok pr horaire nvell intervenante: pavlovic <br />\r\nveut tester une première fois<br />\r\n<br />\r\nveut qu\'elle vienne demain<br />\r\n<br />\r\nvoir avec pavlovic et appeler la cliente si c possible','',0,10),(17526,'0',2415,0,4,1,'2009-08-20 15:00:00',0,'non pas possible de faire 1H en plus, nous avons quelqu\'un qui pourrait probablement prendre le relais à partir de 1ere semaine de septembre','-2',17454,20),(17527,'0',0,1084,4,0,'2009-08-19 18:17:00',0,'elle a refusé une mission + rdv chez medecin','',0,14),(17528,'1',4769,0,9,1,'2009-08-19 18:36:00',0,'Msg laissé sur port cliente pour proposer mme Kaczmarska lundi à partir du 24/08','-2',17263,2),(17529,'1',4730,0,9,1,'2009-08-19 19:01:00',0,'Proposition mercredi mme Beye dès le 26/08. Si reçoit ses clés de l\'autre sté ok pour le 26 sinon reporte au 02/09. Ns recontacte. A 1 préférence pour le jeudi n\'importe quelle heure ds la jrnée, si opportunité entre tps pr le jeudi, la rappeler.','-2',16358,2),(17530,'1',4712,0,9,2,'2009-08-19 19:21:00',0,'BC PAS RECU','-2',16166,2),(17531,'0',3425,0,4,0,'2009-08-19 09:02:00',0,'Atoocall de la part de cette clte ponctuelle ns faisant la demande d\'1 presta sem du 7.09.09.<br />\r\n20.08: Mess rpdr clte pour faire le point pour sa demande durée, lieu, jour éventuel...<br />\r\n20.08: La clte a rappelé. Envisage 1 presta de 4h car : 1 baie vitrée de 3m + 1 porte fenêtre + 2 fenêtres + placards+sol+sdb+cuisine pour 1 logement de 60m². Elle aimerait avoir Mme SAMPER,car elle avait déjà fait 1 presta en oct 08. Voir avec Mme SAMPER si interessée. J\'ai dit à la clte que je la contacterait que fin de sem prochaine car Mme SAMPER en CP; La clte souhaite payer par CESU, or elle les aura que fin sept. Je lui ai dit de ns faire 1 chq que l\'on encaissera pas jusqu\'à début oct, c\'éad dés réception de ses CESU. <br />\r\n27.08: Mme SAMPER ok pour inter soit le lundi7.09 ou le mercredi 9.09 de8h à 12h. Mess Rpdr clte ce jour<br />\r\n27.08: Clte ok pour le 9.09.09<br />\r\n9.09.09: Appel de mme samper car n\'a pas pu tout faire. ok pour intervneir 1/2h en + si clte ok. j\'ai eut mme DAUCE qui est ok pour cette 1/2h. (car mme samper a perdu du tps car il n\'y avait pas d\'escabot!!)','',0,9),(18075,'0',3855,1001,4,0,'2009-08-28 09:22:00',0,'modif pour le 28 aout 11h30 14h30 <br />\r\nOK avec SERENA et SALARIEE','',0,10),(17533,'1',4396,0,5,0,'2009-08-20 09:56:00',0,'20.08: Appel de SERENA nous informant que l\'aide ménagère n\'était pas allée faire sa presta le 18.08 chez la clte. Parrait-il que la clte aurait reçus 1 mess de M&C directement lui faisant part que l\'intervenante ne pouvait pas y aller le 18 mais le 20.08! Et Mme MERZI m\'a dit qu\'on ne lui avait pas dit qu\'elle avait cette presta le 18.08! Voir VA à ce sujet puis rappeler SERENA.','',0,9),(18365,'1',20,0,1,0,'2009-09-04 15:08:00',0,'Cliente très satisfaite de mme Abé et mme Beye (énergique, rapide à comprendre, prise d\'initiatives)','',0,2),(18196,'0',0,1223,7,1,'2009-09-01 12:31:50',0,'Vérification des références','-2',0,9),(17535,'1',2791,719,4,0,'2009-08-20 10:49:00',0,'20.08: Appel ce jour de la clte m\'informant que Mme SINA n\'était tjrs pas arrivée. Vu avec Mme SINA il y avait eut 1 permutation d\'heures d\'inter. c\'éad le jeudi de 12h30 à 15h30.<br />\r\nLa clte n\'avait pas compris que c\'était du définitif. Elle aimerait avoir 1 presta le matin et 1 l\'apm. Voir avec VA si l\'on peut permutter M. PALLEAU le lundi.<br />\r\n24.08: Mme SINA = malade dc ne peut y aller cet apm. Mess rpdr clte pour le lui dire et lui proposer 1 inter avec 1h en + le jeudi 27.08 apm','',0,9),(17537,'1',1391,21,5,0,'2009-08-20 11:09:00',0,'Lors de la dernière presta en remplacement, mme Registe est parti en claquant la porte mais ne l\'a pas fermée à clé. Client pas content car en cas de cambriolage il n\'aurait pas pu faire fonctionner son assurance','',0,2),(17538,'0',4105,0,4,1,'2009-08-28 11:12:00',1,'','-2',16793,20),(17539,'1',1794,0,1,0,'2009-08-19 11:14:00',0,'Règlement factures','',0,2),(17540,'1',1794,0,1,1,'2009-08-19 11:14:00',0,'Msg laissé sur port cliente pour procéder au règlement des factures (mai, juin, juillet) par chq en attendant de pouvoir reprendre les prélèvements','-2',17539,2),(17541,'1',1794,0,1,2,'2009-08-20 11:15:00',0,'courrier avec demande prélèvement automatique','-2',17539,2),(17542,'1',2069,0,4,1,'2009-08-20 13:10:00',0,'Tel cliente MMe MAUDUIT passe la voir jeudi 21 à 17h30','-2',17425,10),(17543,'0',4158,472,4,0,'2009-08-20 13:14:00',0,'20/08: presta déplacé au 25/08 de 12h à 14h','',0,10),(17544,'0',0,1210,7,0,'2009-08-20 13:29:00',0,'MME a RDV ANPE le 27 à 12h','',0,10),(17545,'0',4551,1097,4,0,'2009-08-20 15:07:00',0,'20.08: Réception du Mail de M. MALLORANT nous informant qu\'il mettait 1 terme au contrat, suite à un changement dans sa vie perso. Il m\'a demandé de dire à Mme TOUMI de laisser les clés dans sa boite aux lettres après sa dernière presta du 27.08. Clt trés satisfait du travail de Mme TOUMI; ','',0,9),(17546,'0',2415,0,4,1,'2009-08-28 15:24:00',1,'','-2',17454,20),(17685,'1',4809,0,3,0,'2008-04-29 16:23:00',0,'Souhaite 6H par semaine','',0,20),(17547,'1',4776,0,1,0,'2009-08-20 16:36:00',0,'','',0,2),(17548,'1',4776,0,1,1,'2009-08-20 16:37:00',0,'Msg laissé sur port cliente pour faire un point sur la presta du 19/08 avec mme Camara et pour confirmer la presta du 24/08 avec mme Abe (passera chercher les clés à 8h et viendra faire la presta de 13h30 à 17h30)','-2',17547,2),(17549,'1',3775,1195,1,0,'2009-08-20 16:40:00',0,'','',0,2),(17690,'1',4810,0,3,1,'2008-09-03 16:25:00',0,'éventuellement d\'actualité retenter ','-2',17688,20),(17551,'1',15,1195,1,0,'2009-08-20 16:46:00',0,'','',0,2),(17550,'1',3775,1195,1,1,'2009-08-20 16:43:00',0,'Cliente très satisfaite de mme Anton (2 presta effectuées) : ponctuelle, minutieuse, bonne finition. Souhaiterait avoir d\'autres presta de façon ponctuelle si possible avec mme Anton, ns recontacte','1',17549,2),(17552,'1',15,0,1,1,'2009-08-20 16:46:00',0,'Msg laissé sur port cliente pour faire un point sur les 2 presta passées','-2',17551,2),(17553,'1',0,150,7,0,'2009-08-20 16:50:00',0,'Demande envoi de la photocopie du nouveau récépissé du TS (expiration 10/08/09)','',0,2),(17554,'1',115,0,1,0,'2009-08-19 16:52:00',0,'Madame MAOUCHE Nadia<br />\r\nDomicile : 01 43 61 70 28 Portable : 06 78 95 70 49 75020 PARIS 20<br />\r\n<br />\r\nDésire que vous la rappeliez car elle a changé d\'avis.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 19 août 2009 à 12:04<br />\r\n','',0,2),(17555,'1',115,0,1,1,'2009-08-19 16:53:00',0,'Msg laissé sur port cliente proposition mme Alloun mercredi 13h30-16h30 dès le 02/09','-2',17554,2),(17556,'1',4482,1014,1,0,'2009-08-20 17:01:00',0,'','',0,2),(17557,'1',4482,1014,1,1,'2009-08-20 17:01:00',0,'Client très satisfait RAS. Très professionnelle.','1',17556,2),(17641,'1',1778,0,4,0,'2009-08-24 11:05:00',0,'Clt OK pour presta du 27/08 de 10h à 14h avec Mme Bruneau.','',0,10),(17718,'0',905,104,5,0,'2009-08-25 11:34:00',0,'message repondeur hmamou pour lui demander de respecter les horaires 9h 13h','',0,9),(17719,'0',905,104,5,0,'2009-08-25 11:35:00',0,'la cliente garde mme hmamou jusqu\'à son départ en vacances et à partir du 21.09 veut changer d\'intervenante ; la tenir informée sur le remplacement de mme hmamou ; prévenir hmamou de l\'arr^ét de capdevilla à son retour de vacances et lui mettre un avertissement.<br />\r\n28.09: Mise en place de mme bouaifi.<br />\r\n30.09: Point qualité clte qui est satisfaite de la presta de mme bouaifi. Faire le point ds 1 1/2 mois voir 2.<br />\r\n17.11: J\'ai eut la clte qui est satisfaite du travail de mme bouaifi. Atn à vider les poubelles+nettoyer filtres aspiro','',0,9),(17781,'0',0,1216,7,1,'2009-08-26 12:12:23',0,'Vérification des références','-2',0,9),(17560,'1',4686,0,5,1,'2009-08-20 17:28:00',0,'Dernière tentative début sept en présence de Bennet. Rappeler le 1er sept pour fixer 1 rdv avec la nvelle intervenante','-2',16564,2),(17561,'1',4686,0,5,1,'2009-09-01 11:00:00',1,'Proposer mme Alves Barbosa L/J 13H30-15H30 à partir du 07/09 (prévoir 1ere presta avec Bennet)','-2',16564,2),(17562,'1',115,0,1,1,'2009-08-24 11:34:00',1,'Mme Beye mardi 14h-17h à partir du 07/09 (possibilité presta 04/09 9h-12h). Cliente OK','-2',17554,2),(17563,'1',4769,0,9,1,'2009-08-20 17:41:00',0,'OK pour le 24/08 à 10h30. Contente de notre rapidité de mise en place','1',17263,2),(17564,'1',4634,0,9,1,'2009-08-20 18:31:00',0,'Msg laissé sur port cliente proposition mme Njangue jeudi 11h30-13h30 dès le 27/08','-2',16161,2),(17565,'1',4729,0,9,1,'2009-08-20 18:39:00',0,'Msg laissé sur port client. Pas de retour du BC','-2',16598,2),(17566,'1',1058,472,4,0,'2009-08-21 09:42:00',0,'reçu tel salariée qui ne peut être chez clte car pas de sous pour aller jusqu\'à Orsay.<br />\r\nlui ai demandé d\'anticiper ce genre de chose aux vues des conséquences pour nous et le client<br />\r\nlui ai rappelé aussi kel DOIT NOUS PREVENIR ','',0,10),(17567,'1',3420,678,4,0,'2009-08-21 09:56:00',0,'20/08:<br />\r\nclient sur place ok','',0,10),(17568,'1',2412,0,4,0,'2009-08-21 10:17:00',0,'fin des prestations pour portal <br />\r\n','',0,20),(17569,'1',2412,0,4,1,'2009-08-21 10:22:00',0,'il met fin aux prestations car a partir de la rentrée vont faire appel a une garde d\'enfants à domicile qui fera également l\'entretien du domicile.<br />\r\n<br />\r\nEtait très satisfait de notre société et nous recommande.<br />\r\nSi jamais a besoin de refaire appel a nous le fera.<br />\r\n','-2',17568,20),(17570,'1',15,1195,1,1,'2009-08-21 09:28:00',0,'Cliente très satisfaite, RAS, remet bien les choses en place, travail en profondeur','1',17551,2),(17571,'0',2835,0,4,0,'2009-08-21 10:31:00',0,'souhaite réduire et passer à 2H de prestation au lieu de 4H','',0,20),(17572,'0',2835,0,4,1,'2009-08-21 10:31:00',0,'','-2',17571,20),(17573,'0',2835,0,4,1,'2009-08-28 10:32:00',1,'','-2',17571,20),(17574,'0',2860,0,6,0,'2009-08-21 10:31:00',0,'BASE 15/06/2010 :<br />\r\n1er au 15 août 2010 : CP<br />\r\n20+27/08/2010 : ANNUL. CLT. = CR RESTANT = 4s<br />\r\n24/12/2010 : sal abst (ROBERT). = -3h<br />\r\n31/12/2010 : ANNUL. CLT. = CR RESTANT = 3s (-3h)<br />\r\n11/03/2011 : CP (ROBERT). Pas de R. = -3h. CR = 2s','',0,12),(17575,'0',3203,0,4,0,'2009-08-21 10:34:00',0,'fin des prestations avec gomez, choulet pour la reprise ','',0,20),(17576,'0',3203,0,4,4,'2009-08-21 10:35:00',0,'','-2',17575,20),(17577,'0',3203,0,4,1,'2009-08-24 10:35:00',0,'souhaite repreneur rapidement ','-2',17575,20),(17578,'0',3508,0,4,0,'2009-08-21 10:36:00',0,'fin des prestations avec gomez','',0,20),(17579,'0',3508,0,4,4,'2009-08-21 10:37:00',0,'','-2',17578,20),(17580,'0',3508,0,4,1,'2009-08-28 10:37:00',1,'','-2',17578,20),(17581,'1',115,0,1,1,'2009-08-21 11:29:00',0,'Rien à reprocher à mme Sivathas au niveau du travail, cependant souvent absente et ne faisait pas ses heures. Changement n\'importe quel jour (sauf mercredi), AM de préférence','-2',17554,2),(17582,'1',956,1180,5,0,'2009-08-21 11:31:00',0,'20.08: Mme VALDES n\'a pas fait la presta chez la clte. Tout était fermé. Elle est rentrée chez elle et ne m\'a prévenue qu\'après!!! La clte avait bien mis la clés au bon endroit.<br />\r\nJ\'ai demandé à la clte de ns fournir 1 double des cles car j\'en ai marre de ces pblms récurant de clés! Elle m\'a dit qu\'elle allait le faire.<br />\r\nElle souahite qlqun cet apm.','',0,9),(17583,'1',671,1082,5,0,'2009-08-21 11:41:00',0,'20.08: Mail de la clte me faisant part que Mlle BRACKMAN serait partie 20mn avant la fin de la presta + qualité moyenne. J\'ai fait le point avec Mlle BRACKMAN, qui n\'a pas pointé en partant, elle ne pense pas être partie 20mn avant! Pour elle a respecté son tps de travail. Je lui ai rappelé que c\'était très important de pointer!!<br />\r\nVoir Va pour point. J\'ai réajusté la facture car se sont leurs amis.<br />\r\nVu avec VA j\'ai déduite 30mn sur la presta','',0,9),(18141,'1',4544,0,4,0,'2009-08-31 08:37:00',0,'MME VALLET CONSERVE LE MARDI MATIN (ELLE AURAIT AIME PERMUTER AVEC LE SAMEDI MATIN MAIS AUCUNE DISPO SALARIE ) / TRES SATISFAITE DE MME DOUCINE AU NIVEAU DU REPASSAGE UN PEU MOINS AU NIVEAU DU MENAGE MAIS IL EST VRAI QUE L INTERVENANTE PERD BEAUCOUP DE TPS EN NETTOYANT LES SOLS AVEC LE BAAI DU FAIT DE L ALLERGIE DU FILS DE LA CLIENTE : OBLIGE DE BALAYER UNE SECONDE FOIS APRES LA SERPILLERE CAR IL Y A 2 CHIENS !!!','',0,9),(18223,'0',4125,0,1,0,'2009-08-05 17:27:00',0,'Aimée n\'a pas pu rentrer chez la cliente','',0,21),(18142,'0',928,0,1,0,'2009-08-31 09:12:00',0,'franchise de 400.00 envoye ce jour','',0,9),(17587,'1',956,1147,4,0,'2009-08-21 11:57:00',0,'21.08: Mess Mme JARLAND pour intervenir chez CANDON SUITE PBLM DE PRESTA PASSEE; Si ne me rapelle pas ou autre la mettre absente<br />\r\n21.08: Aucun appel de la part de Mme JARLAND=> mise en absence injustifiée.<br />\r\nJ\'ai appelé le cliente lui faisant part que je n\'avais pas pu trouver qlqun de dispo pour aujd\'hui. Mais que j\'attendais 1 rpse (Mme DUFAY) pour 1 prest en + (de celle programmée le 25.08) le 26.08 apm. Mess Rpdr + Mail à Mme DUFAY','',0,9),(17588,'0',4460,1066,4,0,'2009-08-20 13:09:00',0,'Absence salariée son fils s\'est cassé le bras','',0,10),(17589,'1',2648,1066,4,0,'2009-08-20 11:30:00',0,'absence salariee son fils s\'est cassé le bras','',0,10),(17590,'1',4781,657,4,0,'2009-08-21 13:38:00',0,'21/08:<br />\r\ntrouver une solution lundi <br />\r\nattention les horaires ne sont pas flexibles<br />\r\nle client revient le midi pour donner les clés à l\'intervenante','',0,10),(17591,'1',3099,0,4,0,'2009-08-21 14:08:00',0,'appel car aimerait savoir ou en sont le prestations avec sabri <br />\r\n','',0,20),(17592,'1',3099,0,4,4,'2009-08-21 13:30:00',0,'','-2',17591,20),(17593,'1',3099,0,4,4,'2009-08-21 14:09:00',0,'','-2',17591,20),(17595,'1',4634,0,9,1,'2009-08-21 14:19:00',0,'8h30 jeudi ou vendredi car ne peut pas laisser de clés','-2',16161,2),(17596,'1',4634,0,9,1,'2009-08-24 14:21:00',1,'','-2',16161,2),(17597,'0',4791,594,4,0,'2009-08-21 14:50:00',0,'21.08: Cette clte souahite 1 presta ponctuelle de 3h. J\'ai pensé à Mme JOUVE mardi 25 si possible 3h. Sinon clte ok pour 2 inter de 2h :le 25.08 matin + 26.08 apm. J\'atd rpse de Mme JOUVE suite aux mails envoyés.','',0,9),(17599,'1',2122,15,4,0,'2009-08-21 14:57:00',0,'Remise des clés','',0,2),(17600,'1',2122,0,4,1,'2009-08-21 14:58:00',0,'Msg laissé sur port cliente pour remise des clés mardi 25/08 à 12h30','-2',17599,2),(17601,'1',4776,0,1,1,'2009-08-21 15:04:00',0,'Cliente très satisfaite de la presta de mme Camara. OK pour le 24/08 remise des clés à 8h à mme Abé puis presta faite de 13h30 à 17h30. Souhaite 2h de façon régulière à partir du 31/08 avec une personne aussi consciencieuse que mme Camara','1',17547,2),(17602,'1',4776,0,1,1,'2009-08-25 15:06:00',1,'','-2',17547,2),(17603,'1',4776,0,9,0,'2009-08-21 15:08:00',0,'2H JR/H INDIFF (1ère fois 8h pour remise des clés)','',0,2),(17608,'0',0,1211,7,0,'2009-08-21 15:28:00',0,'FORMATION 26/08 14H + demande apporter papiers identité, attestation carte vitale, extrait casier judiciaire, papier statut travailleur handicapé','',0,2),(18908,'1',1322,0,4,1,'2009-09-18 09:42:00',0,'Possibilités pour trouver qq : lundi/vendredi 13h, mardi/jeudi 8h<br />\r\n<br />\r\nSemaine du 21/09 : Bennet lundi, mercredi, jeudi (arriver impérativement à 13h30)','-2',18668,2),(17626,'1',4686,0,9,0,'2009-08-20 12:09:00',0,'2*2H JRS/H INDIFF','',0,2),(17625,'0',0,1212,7,0,'2009-08-21 17:55:00',0,'FORMATION 26/08 15H','',0,2),(17613,'1',4792,1097,4,0,'2009-08-21 16:38:00',0,'21.08: Mess rpdr cltb pour proposer presta smart box le 28.08 matin de 9h/12h ou 8h30/11h30 avec MmE TOUMI.<br />\r\n21.08: mess de la clte qui est ok + confirmation mme toumi<br />\r\n','',0,9),(17615,'1',4768,0,1,0,'2009-08-21 17:34:00',0,'Point sur les 2 premières presta','',0,2),(17616,'1',4768,787,1,1,'2009-09-03 11:34:00',1,'','-2',17615,2),(17617,'1',4769,0,1,0,'2009-08-21 17:36:00',0,'Point après 2 premières presta','',0,2),(17618,'1',4769,912,1,1,'2009-09-01 11:36:00',1,'','-2',17617,2),(17619,'1',584,0,1,0,'2009-08-21 17:37:00',0,'Point après 2 premières presta','',0,2),(17620,'1',584,0,1,1,'2009-09-11 11:37:00',1,'','-2',17619,2),(18387,'1',745,153,5,1,'2009-09-04 15:40:00',0,'Mme Alloun a fait sa presta hier et tout était nickel. La cliente veut bien continuer avec elle si les autres presta ont la même qualité','1',18082,2),(17715,'0',1664,0,6,0,'2009-08-25 11:21:00',0,'Annulation client du 17 au 30/08/09 : 2s st 18h. CREDIT ANNULATION RESTANT = 4s.','',0,12),(17778,'0',4589,0,4,0,'2009-08-26 11:56:00',0,'contact suite prestation scindé en 2 fois brousset ','',0,20),(17779,'0',4589,0,4,1,'2009-08-26 11:57:00',0,'elle a contacté, injoignable<br />\r\ncontact lui vers 13H','-2',17778,20),(17701,'0',0,594,4,0,'2009-08-25 09:06:00',0,'Mail de Mme JOUVE du 25.08 me demandant qu\'elle était la raison de son absence du 1er juillet. Aprés vérif. J\'ai constaté que j\'avais 1 presta de remplacement à lui proposer, or elle ne pouvait pas la faire car avait rdz-vs chez 1 médecin. Mail ce jour pour réponse à sa question.','',0,9),(17629,'1',4582,299,4,0,'2009-08-24 09:20:00',0,'Appel clt ne veut pas de remplacement le 24/08.','',0,10),(17630,'0',4246,1080,4,0,'2009-08-24 09:26:00',0,'24.08: Mme PHILIP = malade. Clte interessée pour 1 presta de 3 ou 4h vendredi 28.08 au lieu de 2h.<br />\r\n27.08: Mess rpdr clte pour confirmer presta de 3h vendredi','',0,9),(18053,'0',4900,1227,3,0,'2009-08-27 14:42:00',0,'16.09: Mess Rpdr clte pour lui dire nouvelle intervenante le 18.09 matin puis les jeudi apm de 15h à 17h. Atn sur le mess rpdr clte.<br />\r\n16.09/ cLTE OK POUR INTER VENDREDI 8H30? PUIS LES JEUDI<br />\r\n21.09: Clte ravie des prestation de mme boyer!!!!','',0,9),(17632,'0',4731,569,4,0,'2009-08-24 09:40:00',0,'MMe Lameira est allée chez MME DUMOULIN qui dit ne as avoir été informée et du coup pas pu faire sa presta.<br />\r\nVu avec clte : <br />\r\nsouhaite une presta demain le 25 08 ds après midi A confirmer <br />\r\nA partir du 3 presta le jeudi de 13h30 à 15h30 le fils de mme sera présent pr clés<br />\r\nA partir du 1er octobre presta le lundi matin à 9h','',0,10),(17633,'0',4794,0,4,0,'2009-08-24 10:13:00',0,'21.08: Ce prospect avait fait 1 demande de devis via notre site. Je l\'ai rappelé pour lui expliquer notre fonctionnement + envoyer 1 mail afin qu\'il puisse en discuter avec sa compagne.<br />\r\n17.09: Pas de nouvelle du clt. => annule sa demande ','',0,9),(17696,'0',1904,0,6,0,'2009-08-24 16:42:00',0,'Annulation client : 26/08 : 1s st 2h.CREDIT RESTANT : 2s.','',0,12),(17638,'1',4017,482,4,0,'2009-08-24 10:45:00',0,'24.08: La clte souahiterais bénéficier de presta de remplacement pdt CP de Mme TALEB;<br />\r\nJ\'ai pensé à Mlle JUQUIN. Envoie ce jour d\'1 SMS car elle est absente. Dès rpse confirmer à Mme LUTZ.<br />\r\n25.08: Mlle JUQUIN n\'accepte pa d\'intervenir ponctuellement chez ce clt. Mess rpdt clt afin de lui en faire part. Il faut que je la rappelle fin de sem.pour la sem.prochaine. Je pense à Mme SHMITT le mercredi apm pour dépannage. Voir si ok pour elle.<br />\r\nMme SHMITT=ok. Mess Rpdr clt pour savoir si interessée pour le 2.09 + 9.09.<br />\r\n26.08: Clt ok pour presta de remplacement','',0,9),(17785,'1',4824,0,9,0,'2009-08-26 12:34:00',0,'3H VEND MATIN (jeudi AM en attendant). DEBUT 03/09 SI POSSIBLE','',0,2),(17642,'1',1778,0,7,0,'2009-08-24 11:06:00',0,'Clt va vouloir à nouveau une prestation définitive prévoir en réserve une interv. Très sérieuse.','',0,10),(17643,'0',795,1200,4,0,'2009-08-24 11:29:00',0,'MESSAGE INTERVENANTE POUR SAVOIR SI OK DE DECALER LA RPESTA DE MERCREDI A JEUDI OU VENDREDI CAR LA CLIENTE FINALEMENT NE PEUT PAS MERCREDI / TENIR INFORME LA CLIENTE<br />\r\n24.08: La clte a appelé sur le fixe, et je ne savais pas qu\'elle avait laissé 1 mess sur portable de VA.J\'ai convenue 1 inter jeudi apm de 14 à 17h. Faire le point avec Mlle JUQUIN+ je souahiterait qu\'elle fasse remplacement chez Mme LUTZ pdt 3 sem le jeudi matin (pour cette semaine) ou jeudi apm pour les 2 autres semaines.<br />\r\nJUCQUIN ok pour jeudi apm. Validè clte mess rpdr','',0,9),(17645,'1',1889,453,7,0,'2009-08-24 11:44:00',0,'Appel de mme VINCENT : pendant ses vacances elle avait laissé les clé chez client les a récupérée ce matin','',0,10);
INSERT INTO `client_suivi` VALUES (17646,'1',3780,864,4,0,'2009-08-24 11:50:00',0,'Laisser Msg pour presta ponctu du 25/08 et proposer le vendredi 28/08 de 9h à 13h au cas ou clt préfère. Attends confirmation clt.','',0,10),(17647,'1',3381,678,4,0,'2009-08-24 11:52:00',0,'Clt ok pour RPLCM souchard le 27/08 de 14h à 16h','',0,10),(17651,'1',2501,660,7,0,'2009-08-24 12:41:00',0,'Suite au Mail clt presta du 18/08 et presta 20/08 4h a été effectué par interv. Modif dans soft a été faites.','',0,10),(17652,'1',2721,0,1,0,'2009-08-24 13:08:00',0,'Clt a reçu une fact de 565€ en aout alors kel a réglé 171€ et 223 en juillet','',0,10),(17653,'0',4406,1075,4,0,'2009-08-24 14:11:00',0,'24.08: j\'ai eut la clte pour les CP de MMe NAVET.La clte pas contante car prévenue au dernier moment. Je m\'en suis excusé du fait que j\'avais omis d\'éditer son planning pour ses CP. Elle plus dit qu\'elle doit prévenir 72h à l\'avance pour annuler, or elle prévenue moins de 72h surtout quand Mme NAVET à 1 pblm de VL!!! Là je lui ai dit que ce n\'était pas de notre faute.','',0,9),(17699,'0',3529,0,4,0,'2009-08-24 18:18:00',0,'Mme LUUCKAS a repris son nom de jeune fille <br />\r\nc\'est Mme RAYMOND Céline<br />\r\n<br />\r\nQd on tel à serena il n\'ont plus luukas mais raymond','',0,10),(17655,'0',4796,0,4,0,'2009-08-24 14:34:00',0,'24.08: Clte interessée par 2h30/3h par sem.<br />\r\nRdz-vs clt le 27.08 à 16h. Souhaiterait 1 inter le vendredi matin +++ ou vendredi++ ou jeudi en journée +.<br />\r\n15.09: Clte satisfaite de la presta de l\'inter. Ns a communiqué par mail ses annuls : 29.10+24.12+31.12','',0,9),(17657,'0',2037,1207,4,0,'2009-08-24 14:42:00',0,'24.08: Mail de Mme MILHAVET qui confirme la mise en place de la nouvelle intervenante à compter du 3.09 Mme DUCLOS à 13h15','',0,9),(17659,'1',1529,299,7,1,'2009-08-24 14:57:00',0,'appel clt avant crl: prob presta sols/ cion dans sbd.Plan de travail.','0',17506,10),(17660,'1',0,1213,7,1,'2009-08-24 15:01:30',0,'Vérification des références','-2',0,20),(17666,'1',4798,0,4,0,'2008-05-19 16:00:00',0,'Souhaite 2 à 4H par semaine','',0,20),(17667,'1',4798,0,4,1,'2008-05-20 16:00:00',0,'brief commercial ok <br />\r\ndoit nous recontacter','-2',17666,20),(17670,'1',4799,0,3,1,'2008-04-19 16:03:00',0,'trop eloigne','-2',17669,20),(17672,'1',4800,0,3,1,'2008-04-10 16:05:00',0,'trouve nos tarifs un peu élevé ','-2',17671,20),(17673,'1',4801,0,3,0,'2008-06-25 16:08:00',0,'4H par semaine','',0,20),(17674,'1',4801,0,3,1,'2008-06-25 16:08:00',0,'','-2',17673,20),(17675,'1',4803,0,3,0,'2008-06-14 16:10:00',0,'','',0,20),(17676,'1',4803,0,3,1,'2008-06-14 16:10:00',0,'non secteur trop éloigné','-2',17675,20),(17677,'1',4805,0,3,0,'2008-02-02 16:16:00',0,'souhaite 2H/jour','',0,20),(17678,'1',4805,0,3,1,'2008-02-26 16:17:00',0,'hésite prob avec réduction fiscale<br />\r\ndoit rappeler si ok<br />\r\n<br />\r\nsecteur éloigné ko<br />\r\n','-2',17677,20),(17679,'1',670,0,4,0,'2009-08-24 16:17:00',0,'MME GARROUMA SUITE A SON DEMENAGEMENT NE POURRA PLUS ASSURER LES PRESTAS CHEZ MMZ HUC / PREVENIR LA CLIENTE ET LUI TROUVER QQUN D AUTRE : DUFAY LE MERCREDI OU LAVILLE OU LARA','',0,9),(18473,'1',670,0,4,0,'2009-09-08 15:17:00',0,'LA CLIENTE EST OK DE REMPLACER MME GARROUMA PAR MME DUFAY LE MERCREDI DE 13H A 15H : j envois ce jour un mail à mme dufay qui doit confirmer cette presta / relancer si pas de nouvelles <br />\r\n16.09: Mme DUFAY ok pour presta','',0,9),(17681,'1',4807,0,3,0,'2008-07-01 16:18:00',0,'','',0,20),(17682,'1',4807,0,3,1,'2008-07-01 16:19:00',0,'ponctuelle pour été <br />\r\n','-2',17681,20),(17683,'1',4808,0,3,0,'2007-10-18 16:20:00',0,'N° tél invalide ?<br />\r\nMail OK pas de retour<br />\r\n<br />\r\n2x1h30 sur montrabé le lundi et vendredi','',0,20),(17684,'1',4808,0,3,1,'2007-10-19 16:21:00',0,'','-2',17683,20),(17691,'1',4811,0,3,0,'2008-01-21 16:32:00',0,'2H par semaine le vendredi matin','',0,20),(17692,'1',4811,0,3,1,'2008-01-25 16:32:00',0,'rdv commercial ok <br />\r\n<br />\r\n2H par semaine, entretien courant ménage et repassage<br />\r\n<br />\r\n','-2',17691,20),(17693,'1',4811,0,3,1,'2008-02-04 16:34:00',0,'signature du bon de commande au 04/02/08<br />\r\n<br />\r\nOK voir démarrage des prestation','-2',17691,20),(17694,'1',4811,0,3,1,'2008-03-05 16:35:00',0,'probleme, démarrage des prestations impossible','-2',17691,20),(17695,'0',3731,0,4,0,'2009-08-24 16:40:00',0,'25/08 : client annule <br />\r\n01+08/09/09 : annulation client <br />\r\n3 s annulée<br />\r\nCREDIT ANNULATION RESTANT = 2s','',0,12),(17752,'1',983,463,5,0,'2009-08-25 15:47:00',0,'Mme Moreira a appelé pour dire que la BL était ouverte mais qu\'il n\'y avait pas la clé de l\'appt dedans','',0,2),(17702,'1',3281,719,4,0,'2009-08-25 09:28:00',0,'25.08: Suite à différent changement d\'horaire de la clte 8h/10h au lieu de 9h30/11h30. J\'ai fait le point avec SERENA afin de savoir si clt souahite conserver ces horaires :OUI.<br />\r\nMme SINA ok pour inter de 8h à 10h. Elle ne souhaite pas d\'autres inter le vendredi matin.','',0,9),(17703,'1',1297,657,4,0,'2009-08-25 09:43:00',0,'appel pour proposer rplcmt avec Mlle Es pour le lundi 31/08 de 09h à 13h.','',0,10),(17704,'0',3203,0,4,1,'2009-08-28 09:50:00',1,'','-2',17575,20),(17705,'0',1607,928,4,0,'2009-08-25 09:57:00',0,'25.08: Appel de la clte qui souhaitait savoir qd même azzouzi reprenait. La clte m\'a ddemandé si Azzouzi pouvait intervenir le 10 apm au lieu du 9.09, et le 25.09 au lieu du 24.09. La clte annule la presta du 17.09<br />\r\n24.08: Mess rpdr clte pour dire azzouzi ok mais le 25.09 matin uniquement.<br />\r\n27.08: Clte ok','',0,9),(18060,'1',3083,1041,5,0,'2009-08-27 15:01:00',0,'27.08: Appel de Mme ZINE m\'informant qu\'il y avait pers. chez cette clte. Mme SALVANET avait au départ de l\'été annulé ses presta puis m\'avait rappelé pour les remettre.<br />\r\nj\'ai annulé la presta du 27.08. Vu avec VA pas de facturation erreur clte qui ne recannaît pas.','',0,9),(17708,'0',2082,494,4,0,'2009-08-25 10:29:00',0,'laisser msg pour presta du 31/08 à partir de 12h avec Mme Pavlovic et convenir des heures a effectué. ','',0,10),(17709,'0',4114,0,7,1,'2009-09-04 10:32:00',1,'','-2',14268,20),(17710,'1',2893,7,4,0,'2009-08-25 10:37:00',0,'Appel de mme Camara à 10h30. Elle attend depuis 9h30, il y a une chaine qui bloque la porte, a laissé 2 msg à la cliente pour savoir si qq pouvait venir lui ouvrir la porte','',0,2),(17711,'1',2083,494,4,0,'2009-08-25 10:38:00',0,'Laisser msg pour presta de rplcmt avec Mme Marisan de 8h à 12h le mardi 01/09.','',0,10),(17712,'1',2893,7,4,1,'2009-08-25 10:38:00',0,'Cliente encore en congés, avait oublié de ns informer de sa date de reprise (vac jusqu\'au 23/08), reprendra le 04/09. Presta du 25/08 facturée','-2',17710,2),(17713,'0',3848,0,4,1,'2009-09-07 10:56:00',1,'','-2',16796,20),(17714,'1',2404,915,4,0,'2009-08-25 11:00:00',0,'Ne veut pas de remplacement pd les congés de l\'interv.','',0,10),(17717,'0',1411,0,6,0,'2009-08-25 11:24:00',0,'Annulation client du 17 au 30/08/09 : 2s st 8h. CREDIT ANNULATION CLIENT RESTANT : 4s.','',0,12),(17722,'0',1748,0,6,0,'2009-08-25 11:42:00',0,'Annulation client : 20+27/08/09 = 2s st 6h. CREDIT ANNULATION RESTANT = 3s.','',0,12),(17723,'0',0,915,4,0,'2009-08-25 11:44:00',0,'Ct de mme qui viendra à la réunion du 2/09<br />\r\nReprend le travail le 3 septembre (voir avec ses clts habituels du jeudi et vendredi) <br />\r\nprendra ses clés & planning à la réunion<br />\r\ndate congés rectifiées ds soft ','',0,10),(17724,'0',2645,0,6,0,'2009-08-25 11:44:00',0,'Annulation client : 21+28/08/09 = 2s st 4h. CREDIT ANNULATION CLIENT RESTANT : 4s. <br />\r\n22/01/10 : annul. presta. Sal. en CP. Pas de R. -2h st 1s.<br />\r\n','',0,12),(18197,'0',0,1223,7,1,'2009-09-01 15:00:00',1,'','-2',18196,9),(17727,'1',3775,0,1,0,'2009-08-25 12:55:00',0,'Reçu le 25/08/09 400€ en CESU','',0,2),(17730,'0',0,1214,7,0,'2009-08-25 13:10:00',0,'','',0,2),(17732,'1',0,150,7,2,'2009-08-25 13:16:00',0,'Récépissé reçu le 25/08','-2',17553,2),(17733,'1',3473,1116,1,0,'2009-08-25 13:18:00',0,'','',0,2),(17734,'1',3473,1116,1,1,'2009-08-25 13:18:00',0,'Cliente très satisfaite du remplacement assuré par mme Fortes pendant les congés de mme Vieira. Appartement impeccable, ménage très très bien. Tenait impérativement à nous faire un retour !','1',17733,2),(18211,'0',927,0,4,0,'2009-09-01 15:28:00',0,'MESSAGE REPONDEUR INFORMANT LA CLIENTE QUE MME MHAMMEDI REPRENAIT LES PRESTA CHEZ ELLE LE JEUDI MATIN<br />\r\n10.03: Mess rpdr clte pour informer reprise de mme m\'hamedi ce jeudi mais pas possible pour elle ce jeudi. Si clte souhaite 1 presta => me rappellera sinon patientera 1 sem.','',0,9),(18212,'0',654,0,7,0,'2009-09-01 15:29:00',0,'Fiche Pis : ok','',0,12),(17738,'1',1529,299,7,1,'2009-08-25 14:20:00',0,'Pour faire point sur ctrl. Donc effectivement plan de travail rester des saletés dans les coins. Aspi qlques poussières dans les chambres enfants.j\'ai bien insisté sur le lavage des sols. Attends retour de la cliente au cas ou les choses n\'étaient toujours pas mise en place.','-2',17506,10),(17739,'1',3915,660,4,0,'2009-08-25 14:25:00',0,'mme salmona est en vacances jusqu\'à la fin du mois ','',0,10),(17740,'0',0,1215,7,1,'2009-08-25 15:53:17',0,'Vérification des références','-2',0,21),(17741,'0',0,1215,7,1,'2009-08-25 15:00:00',1,'','-2',17740,21),(17742,'1',584,463,5,0,'2009-08-24 13:30:00',0,'Mme Moreira a esquinté une chemise en la repassant. Elle n\'a pas fait attention s\'il y avait déjà la tâche sur la poche avant de la repasser. A demandé au client s\'il y avait la tâche avant mais il ne savait pas et a dit qu\'il verrait avec sa femme','',0,2),(17743,'0',0,1020,7,0,'2009-08-25 15:52:00',0,'POINT AVEC SALARIÉE EN AOUT 2009 :<br />\r\n<br />\r\nLe poste lui convient. Pour elle, elle fait de son mieux, pense avoir acquis toutes les ficelles apprises avec Mme PEAN. Elle ne pense pas avoir de nouveau besoin d\'une formation.<br />\r\n<br />\r\nElle aime les prestations ou elles travaillent à plusieurs.<br />\r\nElle préfère les prestations de 2 ou 3h.<br />\r\nElle souhaiterait essayer les bureaux.<br />\r\n<br />\r\nElle garde son mercredi pour son fils et doit être à l\'école à 18h et part à 9h de l\'école.','',0,14),(18892,'1',4817,992,1,0,'2009-09-17 16:26:00',0,'client satisfait de mme lara','',0,9),(18527,'0',4959,1245,4,0,'2009-09-09 16:20:00',0,'9.09.09: Clte interessée par 5h/sem en une seule fois le vendredi. Elle souhaiterait faire 1 essai le 16.09 pdt 4h vers 13h30.<br />\r\nLa clte pense annuler pdt les vacances.<br />\r\nRdz-vs commerciale le 14.09.09 à 18h30<br />\r\n16.09: Point avec Mme BARRA sur son essai. Elle a fait tout le haut en 4h + 1 chambre du bas.elle a fait les huisseries+robinetterie.Elle a fait en 4h tout ce que la cliente lui avait demandé.<br />\r\n21.09: La clte a retenu l\'autre structure car moins cher de 2.00€+ presta + rapide de l\'autre pers.','',0,9),(17746,'0',0,475,7,0,'2009-08-25 15:57:00',0,'POINT SALARIÉE AOUT 2009:<br />\r\n<br />\r\nElle est satisfaite de ses relations avec ses clients + avec l\'agence.<br />\r\nElle estime que son travail est bien fait, qu\'elle n\'a pas besoin d\'une formation.<br />\r\n<br />\r\nses dispo :<br />\r\nlundi / mardi / jeudi / vendredi : 8h à 12h et 14h à 17h<br />\r\nmercredi : 8h à 11h<br />\r\n<br />\r\nElle aimerait essayer les bureaux, elle pourrait s\'arranger pour être dispo entre 12h et 14h en fonction des propositions.','',0,14),(17747,'1',4819,0,3,0,'2008-05-16 16:09:00',0,'2 à 4H par semaine','',0,20),(17748,'1',4819,0,3,4,'2008-09-03 16:09:00',0,'personne<br />\r\n','-2',17747,20),(17749,'1',4820,0,3,0,'2008-03-16 16:11:00',0,'devis pour 2H semaine','',0,20),(17750,'1',4820,0,3,1,'2008-03-17 16:11:00',0,'recontacte si ok','-2',17749,20),(17751,'1',4821,0,3,0,'2008-01-29 16:14:00',0,'3à 4H semaine','',0,20),(17784,'1',1150,0,4,1,'2009-08-26 12:32:00',0,'ok vu avec clt ','-2',17097,10),(17754,'1',4821,0,3,1,'2008-01-30 16:43:00',0,'brief commercial Ok <br />\r\nrdv commercial fixé <br />\r\n<br />\r\nDemande urgente pour 3 à 4H par semaine<br />\r\n','-2',17751,20),(17755,'1',4821,0,3,1,'2008-02-04 16:44:00',0,'signature du bon de commande le 04/02/08 <br />\r\nCliente prête à démarrer <br />\r\n<br />\r\nProblème concernant le démarrage de la prestation.','-2',17751,20),(17756,'1',887,413,1,0,'2009-08-25 16:45:00',0,'Monsieur JOURDAIN Christophe<br />\r\nPortable : 06 65 85 85 68<br />\r\n92400 COURBEVOIE<br />\r\n<br />\r\nIl souhaite garder la femme de ménage qu\'il a actuellement en remplacement.<br />\r\n<br />\r\nElle est géniale<br />\r\n<br />\r\nMerci de le rappeler<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 25 août 2009 à 14:35<br />\r\n','',0,2),(17757,'1',887,0,1,1,'2009-08-25 16:46:00',0,'Msg laissé sur port client pour informer de la reprise de mme Sivathas dès le 27/08 car mme Boucherrab a un planning complet et ne peut pas continuer à assurer les presta chez eux','-2',17756,2),(17759,'0',4822,0,3,1,'2009-08-25 16:57:00',0,'pas dispo recontacter demain matinée','-2',17758,20),(17760,'0',4822,0,3,1,'2009-08-26 14:34:00',0,'Nous recontacte attente de notre rappel.<br />\r\nCommercial débordé reporte ses appels l\'après midi<br />\r\nBrief commercial Ok<br />\r\nPas de rdv commercial pris pour le moment <br />\r\nRecontacter d\'ici fin de semaine<br />\r\n','-2',17758,20),(17761,'0',4823,0,3,0,'2009-08-25 16:58:00',0,'3H semaine','',0,20),(17762,'1',2592,0,9,0,'2009-08-25 17:00:00',0,'2H DS/2H FDS AM CHAT','',0,2),(17763,'0',0,1137,7,0,'2009-08-25 17:02:00',0,'le jeudi, elle ne peut pas finir après 16h car elle a rdv a 17h chez le médecin pour sa fille (rdv régulier)','',0,14),(17764,'1',233,0,9,1,'2009-08-25 17:16:00',0,'OK pour mme Esene jeudi 13h-17h à partir du 03/09','1',16463,2),(17766,'0',3760,1157,5,0,'2009-08-25 18:24:00',0,'CT de mme MOUGIN mécontente<br />\r\nMr MOUGIN est rentré à 15h00 Mme BARRY n\'avait repassé que 1 drap housse+ 1 drap +5 tee shirts + qques torchons.<br />\r\nn\'a fait que le ménage en bas.<br />\r\nMme BARRY était pourtant déjà venue avt les vacances et ça c\'était bien passé mais le client était présent.<br />\r\nMMe Barry a t\'elle pu lire les consignes ?????<br />\r\nDu coup n\'a pas fait les carreaux<br />\r\n<br />\r\nPB : pas trouvé le pointage de MME BARRY ????<br />\r\nPresta non modifiée pour horaires ds soft ?<br />\r\n','',0,10),(17767,'1',4714,1133,1,0,'2009-08-25 18:53:00',0,'Cliente pas du tout satisfaite de mme Da Silva, travail pas fait correctement, très lente en repassage, souvent absente et ne prévient pas. Veut changer d\'intervenante','',0,19),(17768,'1',4714,0,1,1,'2009-08-31 18:54:00',1,'','-2',17767,19),(17770,'0',0,1133,7,2,'2009-08-25 18:58:00',0,'Avertissement n°1','-2',17769,19),(17771,'1',600,199,4,0,'2009-08-26 09:14:00',0,'26.08: Envoie du carnet de liaison.','',0,9),(17772,'0',1381,199,4,0,'2009-08-26 09:16:00',0,'26.08: Envoie ce jour du carnet de liaison','',0,9),(17773,'1',3017,1206,4,0,'2009-08-26 09:18:00',0,'26.08: Envoie ce jour du carnet de liaison','',0,9),(17774,'1',2712,719,4,0,'2009-08-26 09:34:00',0,'26.08: Mme SINA ne pourra faire que 2h le 28.08 pour compenser son absce du 24.08 matin','',0,9),(17775,'1',2112,507,5,0,'2009-08-26 10:22:00',0,'Souhaite une intervenante autre que De Sousa à partir de sept 09<br />\r\nLundi ménage haut, mardi ménage en bas , jeudi.','',0,10),(17776,'0',3886,0,4,0,'2009-08-26 11:15:00',0,'25/08/09 : courrier pour modif. Pas joignable au téléphone.','',0,12),(17780,'0',4589,0,4,1,'2009-09-02 13:00:00',1,'','-2',17778,20),(17783,'0',3324,1216,7,6,'2009-08-26 12:19:00',0,'Test 2 concluant<br />\r\nEmbauche CDD à compter du 31.08.09=>dec09<br />\r\n','-2',17781,9),(17787,'1',3816,0,4,0,'2009-08-26 13:12:00',0,'hawari en arrêt maladie ','',0,20),(17788,'1',3816,0,4,4,'2009-08-26 13:13:00',0,'','-2',17787,20),(17789,'1',3816,0,4,1,'2009-08-27 13:13:00',0,'pas de remplacement mais 3H de plus au retour<br />\r\n','-2',17787,20),(17786,'1',4824,0,9,1,'2009-08-26 12:38:00',0,'Benoit avait envoyé un devis, elle ne l\'avait pas retenu car pensait passer par France Ménage (18€/h pour 3h). Courant mal passé avec Fce Ménage donc souhaite faire appel à nous (satisfaite de notre communication, bonne impression avec Benoit). Prendra 3h par semaine + de façon ponctuelle 2h pour les vitres ou 2h pour ménage lundi suite au passage de ses enfts. Envoi BC','1',17785,2),(17790,'1',3004,0,4,0,'2009-08-26 13:14:00',0,'hawari arrêt maladie','',0,20),(17791,'1',3004,0,4,1,'2009-08-26 13:14:00',0,'ils sont absent et préfère attendre qu\'elle revienne d\'arrêt','-2',17790,20),(17792,'1',4824,0,9,1,'2009-08-31 13:14:00',1,'Convenir rdv pour évaluer nbre H (cliente pense à 3h : 2h ménage, 1h repassage 5/6 chemises seulement)','-2',17785,2),(17793,'0',0,855,4,0,'2009-08-26 13:15:00',0,'Bonsoir,<br />\r\n<br />\r\nSuite à votre courrier voici le peu de modification au niveau des horaires des clients chez qui j\'interviens.<br />\r\n<br />\r\nMadame Bonnin intervention le Vendredi de 15h à 17h à compter du 4 septembre 2009<br />\r\n<br />\r\nLe reste du planning ne change pas soit : <br />\r\n<br />\r\nMadame Haverlant intervention le Mardi de 9h à 11h <br />\r\n<br />\r\nMadame Bard intervention le Mercredi de 8h à 12h<br />\r\n<br />\r\nMadame Le Rohellec intervention le Mercredi de 14h à 18h<br />\r\n<br />\r\nMadame Luitot intervention le Jeudi de 12h30 à 15h <br />\r\n<br />\r\nAu sujet des interventions du mercredi Après-midi, Mme Le Rohellec m\'a indiqué le 24 juin dernier une reprise le 9 septembre est-ce toujours d\'actualité ?<br />\r\n<br />\r\nDans l\'attente d\'une confirmation de votre part .<br />\r\n<br />\r\nBonne journée<br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(17794,'1',3310,0,4,0,'2009-08-26 13:17:00',0,'hawari en arrêt maladie ','',0,20),(17795,'1',3310,0,4,1,'2009-08-26 13:17:00',0,'attend retour d\'hawari','-2',17794,20),(17796,'1',3623,0,4,0,'2009-08-26 13:20:00',0,'hawari en arrêt maladie','',0,20),(17797,'1',3623,0,4,4,'2009-08-26 13:20:00',0,'','-2',17796,20),(17798,'1',3623,0,4,1,'2009-08-27 13:20:00',0,'personne pour remplacer<br />\r\n','-2',17796,20),(17843,'1',4835,0,3,0,'2009-08-26 16:18:00',0,'déçu de \"Shiva\" souhaite quelques heures<br />\r\n','',0,20),(17800,'0',4822,0,3,1,'2009-08-28 14:34:00',1,'','-2',17758,20),(17801,'0',4823,0,3,1,'2009-08-25 15:26:00',0,'souhaiterais une mise en place en octobre ou novembre <br />\r\nbrief commercial Ok<br />\r\nRe-Contacter pour convenir du RDV commercial <br />\r\n','-2',17761,20),(17802,'0',4823,0,3,1,'2009-09-02 15:26:00',1,'','-2',17761,20),(17803,'0',4313,0,4,1,'2009-09-04 15:33:00',1,'','-2',15869,20),(17805,'1',4827,0,3,0,'2009-08-07 15:35:00',0,'souhaite rapidement une fdm ','',0,20),(17806,'0',0,220,4,0,'2009-08-26 15:35:00',0,'Licenciement fin de préavis le 14.08.09','',0,9),(17809,'0',4829,0,4,0,'2009-08-26 15:38:00',0,'Souhaite 3H par semaine<br />\r\n','',0,20),(17810,'0',4829,0,4,4,'2009-08-25 15:38:00',0,'','-2',17809,20),(17811,'0',4829,0,4,1,'2009-09-02 15:38:00',1,'','-2',17809,20),(17812,'1',1356,0,4,1,'2009-08-26 15:39:00',0,'Msg laissé sur port cliente pour connaitre date reprise 02/09 ? avec mme Lefebvre','-2',16603,2),(17813,'0',4728,0,3,0,'2009-08-26 15:37:00',0,'j informe le client qu\'on est en cours de recrutement ; le rappeler pour fixer un rdv de mise en place la semaine du 07.09 ; veut des prestations le jeudi<br />\r\n14.09: Point qualité clt globalement satisfait surtou pour ses sols. Par contre tapis non secoué ou non aspiré. Pblm de tutoiement. POint mme bouaifi : elle a passé l\'aspi sur les tapis mais pas secoué. Je lui ai dit d\'employer le vouvoiement et pas le tutoiement avec les clts. Clte ok pour décaler presta mais pas au de là de 13h30.','',0,9),(17868,'1',4847,0,3,0,'2009-08-26 16:45:00',0,'risque de candidat','',0,20),(17910,'1',1356,0,4,1,'2009-08-26 20:05:00',0,'OK pour débuter le 15/09','-2',16603,2),(17816,'1',3987,1140,4,0,'2009-08-26 15:41:00',0,'Au départ la cliente avait demandé de nourrir son chat 30mn le 15/08 - 17/08 - 19/08 - 21/08<br />\r\nFinalement Lynda a regroupé le 15 - 17 -19 en 1 fois donc 1h30<br />\r\n<br />\r\nmais la facturation avait déjà était faite pour le 15/08 donc on a regroupé juste le 17 + 19 en 1h.<br />\r\n<br />\r\nAttention ne pas payé Lynda en heures supp pour le 15/08 car elle n\'a pas travaillé.','',0,14),(17817,'1',4092,0,1,0,'2009-08-26 15:42:00',0,'Mme CARRE arrête, dernière presta le 31/08. Cause : projet professionnel en cours donc ne peut pas continuer. A été très contente du travail de mme Oczos','',0,19),(17818,'0',4830,0,3,0,'2009-08-07 15:46:00',0,'4 à 5 H par semaine','',0,20),(17819,'0',4830,0,3,1,'2009-08-25 15:46:00',0,'Brief commercial OK<br />\r\nSouhaite une prestation pour septembre après son accouchement (fin août début septembre) pour 2 mois ménage et repassage.<br />\r\nA pris nos coordonnées nous contacte dès qu\'elle a accouché.<br />\r\nConvenir d\'un rdv commercial','-2',17818,20),(17820,'0',4830,0,3,1,'2009-09-02 15:48:00',1,'','-2',17818,20),(17821,'1',3654,352,4,0,'2009-08-26 15:50:00',0,'j\'informe le client de la démission de akeva ; le rappeler pour convenir de la mise en place de la remplaçante<br />\r\n21.09: Clt satisfait mais baignoire mal rincée + poubelle non vidée et nettoyée. Remarques transmises à mme toumi? ELLE FERA ATN','',0,9),(17823,'1',671,928,4,0,'2009-08-26 15:55:00',0,'26.08: Mail clt pour proposer 1 inter de 4h la semaine prochaine avec Mme AZZOUZI. Car pers de dispo fin de sem. prochaine.<br />\r\nAtn si clt ok annuler la presta de VA<br />\r\n27.08: Clte ok','',0,9),(18063,'1',2487,619,4,0,'2009-08-27 16:21:00',0,'planning sept suite demande du client :<br />\r\n3h le jeudi 3<br />\r\n1h le jeudi 10<br />\r\nannulation le jeudi 17<br />\r\n2h le jeudi 24/09','',0,14),(17825,'0',2749,0,4,0,'2009-08-26 15:57:00',0,'izak congés jusqu\'à fin septembre','',0,20),(17826,'0',2749,0,4,4,'2009-08-26 15:57:00',0,'','-2',17825,20),(17827,'0',2749,0,4,1,'2009-09-01 15:57:00',1,'','-2',17825,20),(17828,'0',2862,0,4,0,'2009-08-26 15:57:00',0,'j\'informe la cliente de la démission de akeva<br />\r\nle 02.09 on valide ensemble la mise en place de mme bouaifi le 09.09<br />\r\n10.09: Mess Rpdr clte pour point qualité<br />\r\n15.09: La clte a rappelé pour faire le point elle est satisfaite de la presta mais elle ne l\'a pas trouvée très propre sur elle, les chiffons sale elle ne les a pas lavé après sa presta et n\'a pas lavé les côté du four alors qu\'elle avait le dessus.<br />\r\n21.09 : la cliente est satisfaite de la presta','',0,9),(17830,'1',4831,0,4,0,'2009-08-26 15:59:00',0,'Demande ponctuelle pour une fdm le 21/08<br />\r\nPersonne<br />\r\n','',0,20),(17831,'1',4831,0,4,4,'2009-08-25 16:00:00',0,'Si jamais intéressé laisse le n° <br />\r\n','-2',17830,20),(17832,'0',4832,0,4,0,'2009-08-26 16:02:00',0,'souhaite fdm pour ménage et repassage<br />\r\ncarte de publicité','',0,20),(17833,'0',4832,0,4,4,'2009-08-25 16:02:00',0,'','-2',17832,20),(17834,'0',4832,0,4,1,'2009-08-27 10:49:00',0,'brief commercial Ok<br />\r\nAttente pour rdv commercial semaine prochaine<br />\r\nRecontacter','-2',17832,20),(17839,'1',4834,0,3,0,'2008-01-28 16:13:00',0,'','',0,20),(17840,'1',4834,0,3,1,'2008-01-29 16:15:00',0,'souhaite 3 à 4H le vendredi matin dès que possible<br />\r\nrdv commercial Ok<br />\r\nProspect prêt à démarrer<br />\r\nprob pas d\'intervenante ','-2',17839,20),(17841,'0',3806,0,4,0,'2009-08-26 16:14:00',0,'26.08: La clte a appelé car pensé avoir qlqun. Or j\'avais tout annulé pour 1 reprise au 1er.09 car le 2.09 elle ne pouvait pas. Je lui ai dit que nous étions en cour de validation de recrutement, et que nous la tenions informer sem. prochaine ','',0,9),(18291,'0',3806,1229,1,0,'2009-09-03 13:49:00',0,'contact client ce jour : ok pour la mise en place le jeudi 10.09 ; conservera ces jours définitivement<br />\r\n11.09: J\'ai eut la clte qui est satisfaite du travail de mme bouaifi (ménage+repassage). Par contre elle n\'a pas apprécié que l\'intervenante travaille pied nu et qu\'elle emploie le tutoiement.<br />\r\nJ\'ai convenue avec la clte que je la recontacterai la semaine prochaine pour faire 1 nouveau point qualité avec elle.<br />\r\n17.09: Mme BOUAIFI ne s\'est pas rendue à sa prestation ajd\'hui (elle se serait trompée de jour pensant qu\'elle intervenait chez mme deverbizier).Mme PERCEBOIS ne veut plus mme BOUAIFI.<br />\r\n1.10: Mess rpdr clte pour lui proposer mme sanchez lundi 9h30/12h30 et jeudi 9/12h. Mise en place dès sem. prochaine possible.<br />\r\n2.10: Mme PERCEBOIS OK pour mise en place le 5.10 à 9h30<br />\r\n6.10: Clte trés satisfaite de la presta de mme sanchez. Ne lui a pas fait faire de repassage.','',0,9),(17846,'1',4836,0,3,4,'2008-04-27 16:22:00',0,'','-2',17845,20),(17847,'1',706,457,4,0,'2009-08-26 16:22:00',0,'26.08: Mess rpdr clt pour lui dire que le 3.09 il aura Mme BIANCO de 14h à 17h. Puis Mme GARROUMA.<br />\r\n27.08: n\'a pas rappelé dc ok<br />\r\n11.09: Mess Rpdr messina pour presta de remplacement le 14.09 avec mme bianco. car pas de nouvelle de mme garrouma<br />\r\n16.09: Messina pas content de la presta de mme bianco. Elle n\'a fait que le haut en 2h. Or je l\'avais eut pour lui rappeler tps de presta elle était en train de faire la poussière ds toute la maison. Va offre 1h sur les 2h effectuées.','',0,9),(18137,'1',233,0,1,0,'2009-08-25 17:18:00',0,'Point après 2 presta','',0,2),(17849,'1',4837,0,3,0,'2008-05-31 16:23:00',0,'2H par semaine<br />\r\n','',0,20),(17850,'1',4837,0,3,1,'2008-03-31 16:23:00',0,'Détail <br />\r\nOk hésite sur les tarifs nous recontacte si besoin','-2',17849,20),(17851,'1',4838,0,3,0,'2009-08-26 16:25:00',0,'2H semaine','',0,20),(17852,'1',4838,0,3,1,'2008-09-22 16:26:00',0,'secteur trop éloigné','-2',17851,20),(17853,'1',4839,0,3,0,'2009-08-26 16:27:00',0,'quelques heures ménage<br />\r\n','',0,20),(17854,'1',4839,0,3,1,'2008-09-05 16:27:00',0,'secteur trop éloigné','-2',17853,20),(17855,'1',4840,0,3,0,'2009-08-26 16:28:00',0,'','',0,20),(17856,'1',4840,0,3,1,'2008-09-04 16:28:00',0,'secteur trop éloigné','-2',17855,20),(17857,'1',4841,0,3,0,'2009-08-26 16:30:00',0,'2H semaine<br />\r\n','',0,20),(17858,'1',4841,0,3,1,'2008-02-07 16:30:00',0,'domicile à 10Kms haute garonne<br />\r\npersonne secteur trop éloigné','-2',17857,20),(17859,'1',4842,0,3,0,'2009-08-26 16:31:00',0,'4H par semaine<br />\r\n','',0,20),(17860,'1',4842,0,3,1,'2008-03-31 16:31:00',0,'','-2',17859,20),(17863,'1',4844,0,3,0,'2009-08-26 16:34:00',0,'2H semaine le lundi de 10H à 12H','',0,20),(17864,'1',4844,0,3,1,'2008-06-03 16:34:00',0,'secteur trop éloigné','-2',17863,20),(17865,'1',4846,0,3,0,'2009-08-26 16:43:00',0,'','',0,20),(17866,'1',4846,0,3,1,'2008-04-28 16:43:00',0,'secteur trop éloigné','-2',17865,20),(17867,'0',4585,644,4,0,'2009-08-26 16:43:00',0,'26.08: Mess Rpdr clt afin de savoir si ok pour mercredi 2.09 de 9hà13h ou 9h12h30. Si ok informer Mme M\'HAMEDI + Appeler Mme PUY pour décaler la presta du 2.09 exceptionnellement.<br />\r\n27.08: Clt ok pour presta le mercredi . Il sera absent dc remettre client au client.','',0,9),(18036,'0',4529,472,5,0,'2009-08-27 11:54:00',0,'ATTENTION CLT NE VEUT PAS Mme MARISAN LAISSER Mme BRISOUX;','',0,10),(17870,'1',4847,0,3,1,'2008-07-26 16:46:00',0,'','-2',17868,20),(17871,'1',4848,0,3,0,'2009-08-26 16:47:00',0,'','',0,20),(17872,'0',1960,1015,4,0,'2009-08-26 16:45:00',0,'26.08: Mess rpdr Mme BERTHE afin de savoir si serait ok pour faire 1 presta de remplacement chez M. DELMAS la sem. du 31.08 au 6.09 une apm quand elle pourrait.<br />\r\n28.08: Clt ne souahite pas de presta de remplacement','',0,9),(17873,'1',4848,0,3,1,'2008-05-09 16:47:00',0,'secteur trop éloigné','-2',17871,20),(17875,'1',4849,0,3,0,'2009-08-26 16:48:00',0,'3 à 4H semaine','',0,20),(17876,'1',4849,0,3,1,'2008-04-25 16:48:00',0,'secteur trop éloigné','-2',17875,20),(17877,'1',4850,0,4,0,'2008-11-14 16:50:00',0,'','',0,20),(17878,'1',4850,0,4,1,'2007-11-14 16:50:00',0,'personne de dispo sur le secteur','-2',17877,20),(17879,'1',4851,0,3,0,'2009-08-26 16:52:00',0,'','',0,20),(17880,'1',4851,0,3,1,'2008-03-10 16:52:00',0,'souhaite 1 ponctuelle puis une régulière par la suite<br />\r\n<br />\r\nsecteur trop éloigné','-2',17879,20),(17881,'1',4852,0,3,0,'2009-08-26 16:53:00',0,'presta occasionnelle','',0,20),(17882,'1',4852,0,3,1,'2008-04-19 16:53:00',0,'secteur trop éloigné','-2',17881,20),(17883,'1',4853,0,3,0,'2009-08-26 16:55:00',0,'','',0,20),(17884,'1',4853,0,3,1,'2008-04-30 16:55:00',0,'souhaite une personne de confiance sa priorité car soucis ds le passé.<br />\r\n2H par semaine<br />\r\n<br />\r\nsecteur trop éloigné<br />\r\n','-2',17883,20),(17885,'1',4854,0,3,0,'2009-08-26 16:56:00',0,'','',0,20),(17886,'1',4854,0,3,1,'2008-03-19 16:56:00',0,'4H par semaine.<br />\r\n100 m² et mobilier + sols <br />\r\nDEMANDE PRO - LOCAUX','-2',17885,20),(17887,'1',4855,0,3,0,'2009-08-26 16:58:00',0,'','',0,20),(17888,'1',4855,0,3,1,'2008-03-19 16:58:00',0,'rattaché \"robert\"','-2',17887,20),(17889,'1',4855,0,3,1,'2008-03-19 16:58:00',0,'nettoyage des locaux de la sarl','-2',17887,20),(17890,'1',4856,0,3,0,'2009-08-26 17:04:00',0,'','',0,20),(17891,'1',4856,0,3,1,'2007-11-06 17:04:00',0,'contact e mail pas de retour','-2',17890,20),(17892,'1',4857,0,3,0,'2009-08-26 17:05:00',0,'','',0,20),(17893,'1',4857,0,3,1,'2008-01-24 17:05:00',0,'contact mail pas de retour','-2',17892,20),(17894,'1',4858,0,3,0,'2009-08-26 17:06:00',0,'','',0,20),(17895,'1',4858,0,3,1,'2008-01-20 17:06:00',0,'souhaite éviter contact par tél.<br />\r\nOk devis par mail<br />\r\n<br />\r\n3H par semaine<br />\r\n<br />\r\nPas de retour','-2',17894,20),(17896,'1',4859,0,3,0,'2009-08-26 17:07:00',0,'2 à 3H par semaine','',0,20),(17897,'1',4859,0,3,1,'2008-02-11 17:07:00',0,'devis par mail<br />\r\npas de retour','-2',17896,20),(17898,'1',4860,0,3,0,'2009-08-26 17:09:00',0,'devis 2h semaine','',0,20),(17899,'1',4860,0,3,1,'2008-02-02 17:09:00',0,'devis mail ok <br />\r\npas de retour','-2',17898,20),(17900,'0',3220,0,5,0,'2009-08-26 16:49:00',0,'la cliente nous avertit qu\'une de ses robes a disparu lors des remplacements effectués par mme valdes ; l\'intervenante n\'a pas vu cette robe et ne peut rien me dire à ce sujet ; je laisse un message à la cliente pour le lui dire','',0,9),(17901,'1',4861,0,3,0,'2009-08-26 17:10:00',0,'','',0,20),(17902,'1',4861,0,3,1,'2008-02-18 17:10:00',0,'devis par mail<br />\r\npas de retour','-2',17901,20),(17903,'1',4862,0,3,0,'2009-08-26 17:11:00',0,'2H semaine / souhaite des garanties confiance car a peur de laisser sa clé','',0,20),(17904,'1',4862,0,3,1,'2008-06-18 17:12:00',0,'devis mail <br />\r\npas de retour<br />\r\n','-2',17903,20),(17905,'1',1297,567,4,1,'2009-08-26 18:28:00',0,'clte ok pour 31','-2',17703,10),(17906,'0',1084,567,4,0,'2009-08-26 18:42:00',0,'appel de serena mme brame souhaite deplacer presta du vendredi au jeudi <br />\r\nCLTE + Sal OK pour jeudi 12h 16h','',0,10),(17907,'1',1297,567,4,0,'2009-08-26 18:43:00',0,'clte + salariée ok pour changement suite demande mme brame serena presta le 28 chez brame','',0,10),(17908,'0',0,1133,7,1,'2009-08-26 18:45:00',0,'2 msg laissés dans la journée, pas de retour. A répondu à l\'appel à 18h30 : s\'excuse ne pouvait pas prévenir, pb ds sa famille, ne reviendra pas avant le 31/08, va faire tout son possible pour fournir un justificatif !','-2',17769,19),(17909,'1',4034,0,4,0,'2009-08-26 19:48:00',0,'Client pas satisfait car Da Silva absente depuis 2 semaines et pas d\'alternative de remplacement. A fait appel à une sté pour la flexibilité et se rend compte que ce n\'est pas le cas ! Rappeler si opportunité de remplacement en début de semaine','',0,19),(17911,'1',1675,0,1,0,'2009-08-27 07:11:21',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18064,'0',4245,217,4,0,'2009-08-27 16:25:00',0,'BERRUE lui a demandé de partir plutôt ce jour jeudi 27/08/09','',0,14),(17913,'1',2813,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17915,'1',3206,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17917,'1',3356,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17919,'1',3515,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17921,'1',3597,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18062,'0',3124,0,4,1,'2009-09-02 16:00:00',1,'','-2',16633,20),(17923,'1',3649,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17925,'1',3727,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(17927,'1',4142,0,1,0,'2009-08-27 07:11:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18113,'1',4907,0,3,0,'2009-08-28 14:32:00',0,'CONTACT CE JOUR / INTERESSEE PAR 3 H HEBDO DE PREFERENCE LE VENDREDI (FIN DE SEMAINE) / LA RAPPELER POUR PRENDRE RDV POUR UNE MISE EN PLACE MI SEPTEMBRE','',0,9),(17929,'1',869,848,4,0,'2009-08-27 09:14:00',0,'tel dom clte + tel pro : pas de réponse pas de répondeur presta annuléé.<br />\r\n(pas eu l\'info avt ce matin car salariée à tel)','',0,10),(17930,'1',4863,0,3,0,'2009-08-27 09:25:00',0,'suite immobilisation besoin de 2H par semaine pr ménage','',0,20),(17931,'1',4863,0,3,1,'2008-03-11 09:25:00',0,'a trouvé un autre prestataire<br />\r\n','-2',17930,20),(17932,'1',4864,0,4,0,'2009-08-27 09:27:00',0,'5H par semaine','',0,20),(17933,'1',4864,0,4,1,'2007-06-19 09:27:00',0,'5H semaine ménage et repassage.<br />\r\nPossède une chienne labradoir/ une alarme (bip) <br />\r\nsouhaite démarrer en août<br />\r\nRDV Commercial Ok<br />\r\nBon de commande signé <br />\r\n<br />\r\nProb de démarrage<br />\r\nRelance régulière','-2',17932,20),(17934,'1',4864,0,4,1,'2007-09-19 09:28:00',0,'en décembre<br />\r\n','-2',17932,20),(17935,'1',4864,0,4,1,'2007-12-12 09:29:00',0,'retenter ','-2',17932,20),(17936,'1',4864,0,4,4,'2008-09-03 09:29:00',0,'','-2',17932,20),(17937,'1',4865,0,3,0,'2009-08-27 09:30:00',0,'8H par mois en 2x4H tt les 15 jours','',0,20),(17938,'1',4865,0,3,1,'2008-03-27 09:31:00',0,'maison 100 m², 3ch +sd + salon et cuisine<br />\r\n<br />\r\nRappel si intéressé<br />\r\n<br />\r\nN\'a pas rappelé ...<br />\r\n','-2',17937,20),(17939,'1',4865,0,3,1,'2008-09-03 09:31:00',0,'actuellement avec merci + <br />\r\n<br />\r\nretenter dans 6 mois<br />\r\n','-2',17937,20),(17940,'1',4866,0,3,0,'2009-08-27 09:32:00',0,'2H semaine','',0,20),(17941,'1',4866,0,3,1,'2008-05-26 09:32:00',0,'','-2',17940,20),(17942,'1',4866,0,3,1,'2008-09-03 09:33:00',0,'a déjà quelqu\'un','-2',17940,20),(17943,'1',4867,0,3,0,'2009-08-27 09:34:00',0,'2 x 3H / semaine','',0,20),(17944,'1',4867,0,3,1,'2008-04-29 09:34:00',0,'a quelqu\'un maintenant <br />\r\n','-2',17943,20),(17945,'1',4868,0,3,0,'2008-01-30 09:35:00',0,'souhaite une prestation régulière 2 fois par mois <br />\r\napt 50m²<br />\r\n','',0,20),(17946,'1',4868,0,3,1,'2008-01-30 09:36:00',0,'attend d\'avoir des cesu préfinancé','-2',17945,20),(17947,'1',4868,0,3,1,'2008-09-27 09:37:00',0,'plus d\'actualité pour le moment','-2',17945,20),(17948,'1',4869,0,3,0,'2009-08-27 09:37:00',0,'2H semaine pr repassage<br />\r\n','',0,20),(17949,'1',4869,0,3,1,'2008-03-10 09:38:00',0,'garde sa fdm pr le moment<br />\r\n','-2',17948,20),(17950,'1',3516,853,4,0,'2009-08-27 09:33:00',0,'CT mme SALUMU qui est convoquée à école du fils le vendredi matin donc fera son client du vendredi matin vendredi pm<br />\r\n<br />\r\nai tel clte pour voir si poss faire sa presta cet après midi (jeudi 27 aout)<br />\r\nCLTE OK<br />\r\nmodif soft faire<br />\r\n<br />\r\n','',0,10),(17951,'1',4869,0,3,1,'2008-09-03 09:38:00',0,'non pas besoin nous recontacte si jamais','-2',17948,20),(17952,'1',4870,0,3,0,'2009-08-27 09:39:00',0,'2 à 3H semaine','',0,20),(17953,'1',4870,0,3,1,'2008-01-23 09:39:00',0,'Fait appel a \"après la classe\" recontacte si jamais','-2',17952,20),(17954,'1',4870,0,3,1,'2008-09-03 09:39:00',0,'tjs avec \"après la classe\"','-2',17952,20),(17955,'1',4871,0,3,0,'2009-08-27 09:41:00',0,'','',0,20),(17956,'1',4871,0,3,1,'2008-06-18 09:41:00',0,'','-2',17955,20),(17957,'1',4871,0,3,1,'2008-09-03 09:41:00',0,'a déjà quelqu\'un<br />\r\n','-2',17955,20),(17958,'0',1598,853,4,0,'2009-08-27 09:41:00',0,'CT de MME SALUMU QUI EST CONVOQUÉE ECOLE DE SON FILS et qui ne pourra aller chez MME FLAHAULT qu\'à partir de 11h<br />\r\n<br />\r\nTel CLTE OK <br />\r\nSoft maj','',0,10),(17959,'1',4872,0,3,0,'2009-08-27 09:42:00',0,'souhaite 6H par semaine<br />\r\n','',0,20),(17960,'1',4872,0,3,1,'2007-11-27 09:42:00',0,'finalement quelqu\'un en direct','-2',17959,20),(17961,'1',4873,0,3,0,'2009-08-27 09:44:00',0,'','',0,20),(17962,'1',4873,0,3,1,'2008-02-12 09:44:00',0,'Répondeur a plusieurs reprises<br />\r\nPas de retours<br />\r\n','-2',17961,20),(17963,'1',4874,0,3,0,'2009-08-27 09:45:00',0,'4H semaine ','',0,20),(17964,'1',4874,0,3,1,'2007-08-22 09:45:00',0,'RDV commercial OK<br />\r\n<br />\r\n<br />\r\nfinalement a trouvé une inter en cesu (fdm du voisin)','-2',17963,20),(17965,'1',4875,0,3,0,'2009-08-27 09:47:00',0,'5H semaine','',0,20),(17966,'1',4875,0,3,1,'2008-05-26 09:47:00',0,'2H et 3H (2x semaine)<br />\r\n<br />\r\nfinalement on quelqu\'un d\'autre<br />\r\nappel si jamais prob prestataire<br />\r\n','-2',17965,20),(17967,'1',3595,0,1,0,'2009-08-27 09:47:00',0,'Monsieur JOUBREL Maxime<br />\r\nPortable : 06 59 00 72 40<br />\r\n75011 PARIS 11<br />\r\n<br />\r\ndernière prestation le 2 septembre et prestation suivante le 23 septembre à une nouvelle adresse :<br />\r\n<br />\r\n44 rue emile lepeu - 75011 Paris<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 27 août 2009 à 09:15<br />\r\n','',0,2),(17968,'1',3595,0,1,1,'2009-08-27 09:48:00',0,'Client envoie un courrier avec ttes les infos pr mise à jr dossier client','-2',17967,2),(17969,'1',4876,0,3,0,'2009-08-27 09:49:00',0,'','',0,20),(17970,'1',4876,0,3,1,'2008-07-15 09:49:00',0,'a déjà trouvé quelqu\'un','-2',17969,20),(17971,'1',4877,0,9,0,'2009-08-27 09:52:00',0,'2H semaine','',0,20),(17972,'0',3559,934,4,0,'2009-08-27 09:52:00',0,'27.08: Mme LAVILLE m\'informe qu\'elle aura environs 30mn de retard le 3.09 pour cause de rentrée scolaire=> clt informé','',0,9),(17973,'1',4877,0,9,1,'2007-09-14 09:52:00',0,'plus d\'actualité<br />\r\n','-2',17971,20),(17974,'1',4878,0,3,0,'2009-08-27 09:53:00',0,'2H semaine','',0,20),(17975,'1',4878,0,3,1,'2008-01-27 09:53:00',0,'doit rappeler si OK hésite sur les tarifs<br />\r\n','-2',17974,20),(17976,'1',4878,0,3,1,'2008-09-11 09:54:00',0,'pas ds l\'immédiat retenter dans 6 mois','-2',17974,20),(17977,'1',4879,0,3,0,'2009-08-27 09:55:00',0,'4 à 6H semaine<br />\r\n','',0,20),(17978,'1',4879,0,3,1,'2007-10-27 09:55:00',0,'brief commercial ok<br />\r\n<br />\r\nrdv commercial ok<br />\r\n<br />\r\npas de démarrage pour les prestations<br />\r\n','-2',17977,20),(17979,'1',4879,0,3,1,'2008-09-09 09:56:00',0,'a déjà quelqu\'un','-2',17977,20),(17980,'1',4880,0,3,0,'2009-08-27 09:57:00',0,'3H semaine','',0,20),(17981,'1',4880,0,3,1,'2008-06-02 09:57:00',0,'a déjà quelqu\'un','-2',17980,20),(17982,'1',4881,0,3,0,'2009-08-27 09:59:00',0,'8H semaine','',0,20),(17983,'1',4881,0,3,1,'2007-11-09 09:59:00',0,'sa fdm devait arrêter les prestations mais finalement continue','-2',17982,20),(17984,'1',4882,0,3,0,'2009-08-27 10:01:00',0,'2 à4H semaine<br />\r\n','',0,20),(17985,'1',4882,0,3,1,'2008-03-25 10:01:00',0,'a déjà quelqu\'un','-2',17984,20),(17986,'1',4883,0,3,0,'2009-08-27 10:03:00',0,'','',0,20),(17987,'1',4883,0,3,1,'2008-03-18 10:03:00',0,'a déjà quelqu\'un <br />\r\n<br />\r\nsouhaite qu\'on raye son nom de notre listing ','-2',17986,20),(17988,'1',4177,0,5,0,'2009-08-27 10:06:00',0,'Clé de BL perdue','',0,19),(17989,'1',4177,0,5,1,'2009-08-31 10:06:00',1,'Rappeler la cliente pour informer si clé BL retrouvée ou non','-2',17988,19),(17991,'1',4884,0,3,0,'2009-08-27 10:07:00',0,'','',0,20),(17992,'1',4884,0,3,1,'2008-02-01 10:08:00',0,'nombreux message rép <br />\r\npas de retour<br />\r\n<br />\r\nserré niveau budget<br />\r\n<br />\r\n','-2',17991,20),(17993,'1',4885,0,3,0,'2009-08-27 10:09:00',0,'presta ponctuelle 08/08','',0,20),(17994,'1',4885,0,3,1,'2008-07-10 10:09:00',0,'ponctuelle<br />\r\npersonne dispo','-2',17993,20),(17995,'1',4886,0,3,0,'2009-08-27 10:10:00',0,'repassage, hésite sur nombre d\'heures<br />\r\n<br />\r\nrecontacte suite publicité<br />\r\n','',0,20),(17996,'1',4886,0,3,1,'2008-03-28 10:10:00',0,'rép x 3<br />\r\n<br />\r\nplus d\'actualité<br />\r\n','-2',17995,20),(17997,'1',4887,0,3,0,'2009-08-27 10:11:00',0,'2H semaine<br />\r\nsouhaite envoi devis / prospectus','',0,20),(17998,'1',4887,0,3,1,'2008-04-16 10:11:00',0,'rép ko pour le moment<br />\r\n','-2',17997,20),(17999,'1',4888,0,3,0,'2009-08-27 10:12:00',0,'presta ponctuelle urgente<br />\r\n','',0,20),(18000,'1',4888,0,3,1,'2008-05-28 10:12:00',0,'personne','-2',17999,20),(18001,'1',4889,0,3,0,'2009-08-27 10:13:00',0,'pour sa mère âgée 2H semaine','',0,20),(18002,'1',4889,0,3,1,'2008-05-15 10:14:00',0,'pas de l\'assistanat<br />\r\npersonne','-2',18001,20),(18003,'1',4890,0,3,0,'2009-08-27 10:16:00',0,'courrier ok <br />\r\nsouhaite documentation détaillée','',0,20),(18004,'1',4890,0,3,1,'2007-09-26 10:17:00',0,'courrier OK<br />\r\n<br />\r\n<br />\r\nPas besoin pour le moment <br />\r\nnous recontacte si jamais','-2',18003,20),(18005,'1',4891,0,3,0,'2009-08-27 10:19:00',0,'2/3H semaine','',0,20),(18006,'1',4891,0,3,1,'2008-01-29 10:19:00',0,'6 mess rép<br />\r\n<br />\r\npas de retour<br />\r\n<br />\r\ndernier appel septembre 2008','-2',18005,20),(18007,'1',4892,0,3,0,'2009-08-27 10:20:00',0,'2H semaine<br />\r\nrecommandé par une client (André) et souhaite la même intervenante','',0,20),(18008,'1',4892,0,3,1,'2007-06-25 10:21:00',0,'déménage','-2',18007,20),(18009,'1',4893,0,3,0,'2009-08-27 10:24:00',0,'3h semaine','',0,20),(18010,'1',4893,0,3,1,'2008-07-02 10:24:00',0,'','-2',18009,20),(18011,'1',4894,0,3,0,'2009-08-27 10:27:00',0,'3h semaine ','',0,20),(18012,'1',4894,0,3,1,'2008-01-24 10:27:00',0,'','-2',18011,20),(18013,'1',4895,0,3,0,'2009-08-27 10:31:00',0,'3h semaine','',0,20),(18014,'1',4895,0,3,1,'2008-02-15 10:32:00',0,'rép','-2',18013,20),(18015,'1',4896,0,3,0,'2009-08-27 10:33:00',0,'2H semaine','',0,20),(18016,'1',4896,0,3,1,'2007-11-20 10:33:00',0,'sonne ds vide','-2',18015,20),(18017,'1',4897,0,3,0,'2009-08-27 10:34:00',0,'2H semaine<br />\r\n','',0,20),(18018,'1',4897,0,3,1,'2008-02-28 10:34:00',0,'a déjà quelqu\'un','-2',18017,20),(18019,'0',2431,0,4,0,'2009-08-27 10:38:00',0,'hawari est en arrêt maladie ','',0,20),(18020,'0',2431,0,4,1,'2009-08-27 10:40:00',0,'souhaite une prestation de remplacement pour la semaine du 1er au 04 septembre<br />\r\n','-2',18019,20),(18021,'0',2431,0,4,1,'2009-09-01 10:40:00',1,'','-2',18019,20),(18022,'1',2358,0,4,0,'2009-08-27 10:41:00',0,'hawari en arrêt maladie ','',0,20),(18023,'1',2358,0,4,1,'2009-08-27 10:42:00',0,'besoin d\'un remplacement pour demain et semaine prochaine<br />\r\n','-2',18022,20),(18024,'1',2358,0,4,1,'2009-08-27 16:30:00',0,'','-2',18022,20),(18025,'0',4832,0,4,1,'2009-09-01 10:50:00',1,'','-2',17832,20),(18026,'0',4898,0,3,0,'2009-08-27 10:59:00',0,'Souhaite que vous la contactiez pour une prestation ponctuelle. Nettoyer un appartement en raison d\'un déménagement au environ du 22 septembre.','',0,20),(18027,'0',4898,0,3,1,'2009-08-27 10:59:00',0,'Contact Ok. Nous enverra un acompte au 10/09 <br />\r\nNous la recontactons semaine prochaine pour lui dire qui nous avons de dispo.<br />\r\nAppart de 50m²- Souhaite environ 3H de ménage (prestation pour un état des lieux) <br />\r\n<br />\r\n','-2',18026,20),(18028,'0',4898,0,3,1,'2009-08-28 09:44:00',0,'URGENT !!!!<br />\r\n<br />\r\nsi possible à 14H<br />\r\n86 rue des 36 ponts, 31400 TOULOUSE (jardin des plantes) <br />\r\nretour au 10/09 le contacter à ce moment là.<br />\r\nFait parvenir l\'acompte pour Ménage & Cie d\'un montant de 33€<br />\r\nDéjà engagé impératif de lui trouver une prestation <br />\r\n','-2',18026,20),(18029,'0',2417,0,4,4,'2009-08-27 11:09:00',0,'qu\'elle nous recontacte au plus vite','-2',13015,20),(18030,'0',2417,0,4,1,'2009-08-28 11:09:00',1,'','-2',13015,20),(18031,'1',2773,928,4,0,'2009-08-27 11:14:00',0,'27.08.09: Mess rpdr clt pour lui proposer mme azzouzi demain de 9h à 12h','',0,9),(18032,'1',4622,1180,4,0,'2009-08-27 11:31:00',0,'27.08: J\'ai eut M. JACQUARD pour lui informer que Mlle BONNETON ne pourrait plus intervenir chez lui à compter de la sem. prochaine. Doit voir avec sa femme si inter le mercredi matin ou jeudi matin avec Mme VALDES. Ok pour mise en place le jeudi 3.09 car le 2 sera absent. Par contre il n\'était pas au courant que sa femme avait dit qu\'elle diminuerait le temps de ces prestations à compter de la rentrée. Donc il doit voir cela avec elle. elle sera de retour sur Mtp le 8.09 pour traitement, puis devrait repartir au frais.<br />\r\n22.09: Mme GARROUMA ne rentre pas encore. Dc mise en place de nouvelle aide-ménagère Mme BAGDADI le mardi matin à compter du 29.09. Mme VALDES assurera sa dernière presta cette semaine. <br />\r\nAtn Pblm VALDES envoie d\'1 sms directement auprès du client<br />\r\n28.09: Mess rpdr clt pensant avoir sa femme. Je souhaitais faire le point avec lui sur les presta de mme valdes.<br />\r\n30.09: j\'ai eut la clte, elle souhaite maintenir ses 5h de presta/sem. Je l\'ai informée que mme VALDES ne ferait plus partie de notre effectif à compter de la sem. prochaine. Voir VA si dernière presta maintenue ou si mise en place de Mme BAGDADI. Car clte ok pour presta le mardi matin<br />\r\n1.10: J\'ai informé clte que dès sem. prochaine mme bagdadi<br />\r\n8.10: NRPD pour faire point qualité<br />\r\n9.10: Clte trés contente de Mme BAGDADI. Souhaite la garder. Elle est trés souriante, trés agréable','',0,9),(18034,'1',4781,864,4,0,'2009-08-27 11:36:00',0,'Presta déplacer au 28/08/09 avec Mme KOMOROSKA DE 9H à 11H.CLT OK.','',0,10),(18035,'1',2773,934,5,0,'2009-08-27 11:41:00',0,'27.08 : M. MEMOUNE m\'a informé qu\'il fut moyennement satisfait des presta de ménage de Mme LAVILLE. Elle fut surprise lorsque le clt lui a demandé de jeter les poubelles + ','',0,9),(18037,'1',1049,0,4,0,'2009-08-27 12:17:00',0,'27.08: Mess rpdr clt pour faire le point sur reprise éventuelle des presta mois de sept.<br />\r\n27.08: Clt a rappelé ok pour reprise le 8.09 même jour mardi + vendredi 9/11h. Le rappeler la sem. prochaine pour confirmer le nom de l\'intervenante.<br />\r\n8.09: M. VIDOR a appelé VA afin de sa voir qui venait ce matin. Or ns avons pers. et ns avons oublié de prévenir le clt. J\'ai laissé 1 mess rpdr au clt lui disant que la pers sélectionnée c\'était désistée hier, et que j\'avais omis de le rapeller (je rentrais de congés). Je lui ai dit que j\'étais en cour de recrutement à nouveau et que certainement la sem. prochaine il aurait qlqun<br />\r\n21.09: Mess rpdr clt pour faire point qualité<br />\r\n24.09: Pers moins autonome, un peu stressé mais clt satisfait de ses presta. Il a sentit que nous avions briffé mme tironi sur le repassage','',0,9),(19132,'1',1322,0,4,1,'2009-09-24 17:54:00',0,'OK lundi/vendredi 13h-16h et mardi 8h-11h à partir du 28/09 + Bennet présent le 28/09 et 02/10','1',18668,2),(18039,'1',3661,451,5,0,'2009-08-27 12:30:00',0,'La clte est moyennement satisfaite du travail de Mme AGRABHA. Pas assez dans les finitions, les sols pas assez bien fini. La clte souhaiterait en fin de journée vers 16h30 si possible sauf le mercredi apm.<br />\r\nJ\'ai dit à la clte que je regarderai ça. La tenir informée d\'un éventuel changement.<br />\r\nELLE AURA A LA PLACE DE MME AGHRABA MME PHILIP LE VENDREDI ','',0,9),(18778,'1',3661,1080,1,0,'2009-09-15 15:25:00',0,'cliente satisfaite de mme philip<br />\r\n18.01 : La clte ne se prononce pas sur la presta de vendredi. Elle souhaite que l\'on refasse le point sur les prestations la sem. prochaine.<br />\r\n26.01: Mess rpdr clte pour 2nd point qualité<br />\r\n28.01: Pas de mess de la clte. Comme la presta a lieu demain je remet le suivi à la semaine prochaine','',0,9),(18041,'1',0,1195,4,0,'2009-08-27 12:42:00',0,'Fera mme Delpech mercredi 02/09 à la place du jeudi car rentrée des classes pour son fils le 03/09 à 10h. Vu avec mme Delpech','',0,2),(18042,'1',4665,1174,7,0,'2009-08-27 13:33:00',0,'','',0,10),(18043,'0',4322,1099,4,0,'2009-08-27 13:35:00',0,'CT DE SERENA CLTE souhaite reprise le 31/08/09<br />\r\nvu avec Salariée et cltesoft maj','',0,10),(18044,'1',4665,1174,7,6,'2009-08-27 13:00:00',0,'Suite à mon ctrl, clt présent et satisfait. Voir retour de Mme Girard pour le repassage.','-2',18042,10),(18045,'0',2009,0,4,0,'2009-08-27 13:50:00',0,'ne souhaitait pas de changements d\'intervenante','',0,20),(18046,'0',2009,0,4,1,'2009-08-27 13:50:00',0,'finalement iochem est toujours disponible ','-2',18045,20),(18047,'0',2009,0,4,1,'2009-08-28 13:51:00',1,'','-2',18045,20),(18049,'1',4374,339,4,0,'2009-08-27 14:04:00',0,'27.08: La clte a appelé pour dire qu\'elle souahitais 1 presta de 4h la sem. prochaine et non pas de 2h. Mail ce jour à Mme ABBA pour 2x2h (lundi apm + mardi apm) ou 4h mardi apm.<br />\r\n27.08: Mme ABBA ok','',0,9),(18051,'1',3685,1055,4,0,'2009-08-27 14:18:00',0,'27.08: Mme MAREF ok pour faire 1h en + le 4.09.<br />\r\nAppel clte pour lui proposer 1h en + en compensation du mardi 1er ne pouvant pas être pourvu.<br />\r\n10.09: lA CLTE A DEMANDE 1 HEURE EN + LE 15.09.09','',0,9),(18056,'0',0,204,4,0,'2009-08-27 14:50:00',0,'VÉRIFIER PLANNING LEBRASIDEC SEM37 A CAUSE DE SON HOSPITALISATION FAIRE ATTENTION AU CHANGEMENT','',0,14),(18057,'0',0,204,4,1,'2009-09-09 14:50:00',1,'VÉRIFIER SON PLANNING','-2',18056,14),(18067,'0',4775,0,3,0,'2009-08-27 17:26:00',0,'le client ne pourra pas déduire car il ne s\'agit pas de sa résidence principale ni secondaire : il est hébergé chez son amie ; du coup, il réfléchit ','',0,9),(18135,'0',0,1218,7,0,'2009-08-28 13:22:00',0,'FORMATION 03/09 15H','',0,2),(18058,'0',0,1217,7,1,'2009-08-27 14:56:22',0,'Vérification des références','-2',0,12),(18059,'0',0,1217,7,1,'2009-08-27 15:00:00',1,'','-2',18058,12),(18061,'0',4522,678,4,0,'2009-08-27 15:02:00',0,'mme trouve son intervenante un peu trop speed<br />\r\nprévoir de dire à mme souchard kel aille plus \"doucement\"','',0,10),(18065,'0',4903,441,4,0,'2009-08-27 16:29:00',0,'1 semaine sur 2. Semaines paires','',0,14),(18182,'0',2623,507,4,0,'2009-09-01 09:34:00',0,'mme lemitre pas au courant de la reprise ????? mme De sousa y est allée suite au déplacement de la presta de mme desplanches le matin même ?? <br />\r\nle client aurait il oublié la reprise ?? pas d\'info sur le sujet','',0,10),(18068,'0',0,165,7,0,'2009-08-27 17:31:00',0,'point avec salariée en aout :<br />\r\n<br />\r\nElle n\'a plus de disponibilités<br />\r\nChez ses clients ça se passe bien, sauf chez CHARRON, cliente très pesante, stressante moralement, psychologiquement','',0,14),(18069,'1',4904,0,1,0,'2009-08-27 17:34:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,26),(18070,'1',4904,1058,1,1,'2009-08-28 13:00:00',1,'','-2',18069,26),(18071,'1',2676,421,4,0,'2009-08-27 17:38:00',0,'vigneron 2 h repassage 26.08.2009<br />\r\n<br />\r\nmerci <br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(18136,'1',4776,0,9,1,'2009-08-31 11:00:00',1,'','-2',17603,2),(18076,'1',673,934,4,0,'2009-08-28 09:36:00',0,'28.08: MAIL TISON DEMANDANT LORS DES CONGES DES AIDES-MÉNAGÈRES FAIRE UN RÉCAPITULATIF DES ABSENCES!!!!!!','',0,9),(18077,'0',4898,0,3,1,'2009-09-02 09:44:00',1,'','-2',18026,20),(18078,'0',1960,339,5,0,'2009-08-28 09:46:00',0,'25.08: Mme ABBA a cassé 1 vase chez le client. VA a eut le clt lui demandant de nous faire 1 attestation + envoyer facture du vase cassé. Mme ABBA doit également fournir 1 attestion.<br />\r\n7.09.09: J\'ai informé le clt que Mme caplet+ am PDT 15 JRS; iL NE VEUT PAS DE REMPLACEMENT;<br />\r\nPar contre je lui ai dit que l\'assurance ne rembourserait pas à la hauteur des 340.00€ mais avec 1% de vétusté de 10%/année écoulée. On lui propose 340.0€ moins 15% de vétusté. Remboursement dés réception de la facture de l\'objet racheté<br />\r\n','',0,9),(19294,'0',1960,1227,4,0,'2009-09-30 12:17:00',0,'29.09: Mise en place de mme boyer.<br />\r\n30.09: Point qualité clt qui est satisfait de son travail. A trouvé que c\'était une pers. discrète. RAS ','',0,9),(18080,'1',2195,482,4,0,'2009-08-28 10:01:00',0,'28.08: La clte souhaiterait 1 presta de remplacement la sem du 7.09<br />\r\n07.09 : messa répondeur l\'informant que nous n\'aurons personne pour le remplacement de cette semaine car la personne prévue est en arret maladie','',0,9),(18082,'1',745,153,5,0,'2009-08-28 10:05:00',0,'Madame BESSON<br />\r\nDomicile : 01 46 35 75 37 Portable : 06 20 58 14 71 <br />\r\n<br />\r\nAppel pour Madame Garnier<br />\r\nDésire que vous la rappeliez car elle n\'est pas contente du tout de cette femme de ménage, souhaite en changer, parquet rayé du salon, elle vous expliquera<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 28 août 2009 à 09:22<br />\r\n','',0,2),(18083,'0',4516,0,4,0,'2009-08-28 10:07:00',0,'LE CLIENT VEUT PASSER A UNE PRESTA TOUS LES JOURS A PARTIR DU 08.09','',0,9),(18084,'0',2258,0,7,0,'2009-08-28 10:10:00',0,'Fiche produits : ok','',0,12),(18085,'0',1955,0,7,0,'2009-08-28 10:11:00',0,'Fiche produits : ok','',0,12),(18086,'0',1367,0,7,0,'2009-08-28 10:15:00',0,'Fiche produits : ok','',0,12),(18087,'1',745,153,5,1,'2009-08-28 10:06:00',0,'Cliente pas contente des presta de mme Alloun (lui avait laissé un mot avant les vacances): poussières pas faites partout (plinthes jamais), traces sur le sol, parquet rayé par la table à repasser (mme Alloun n\'avait pas remarqué qu\'il manquait l\'embout en plastique sur une patte de la table à repasser).<br />\r\n<br />\r\nMme Beye est allée en remplacement pdt les congés de mme Alloun. Lors de la 1ere presta en juillet elle a eu l\'impression que la SDB (baignoire encrassée beige au lieu d\'être blanche) et la cuisine n\'avait jamais été nettoyé avant !<br />\r\n<br />\r\nCliente satisfaite du remplacement de mme Beye<br />\r\n<br />\r\nFaire un point avec mme Alloun à son retour de vacances, reprise le 03/09, et refaire un point avec la cliente suite à cette reprise, si pas contente changement intervenante','-2',18082,2),(18088,'1',745,0,5,1,'2009-09-04 10:15:00',1,'','-2',18082,2),(18089,'1',4792,0,1,0,'2009-08-28 10:15:00',0,'LA CLIENTE EST SATISFAITE DE LA ¨PRESTA PONCTUELLE ET VEUT GARDER MME TOUMI POUR UNE PRESTA REGULIERE DE 2H HEBDO . JE LUI ENVOIE LUNDI 7.09 CARNET DE LIAISON + ATTESTATION DE REMISE DE CLES + PORTE CLE A MME TOUMI','',0,9),(18091,'0',3264,0,7,0,'2009-08-28 10:16:00',0,'28/08 : maj fiche produits demandée','',0,12),(18092,'0',2118,0,7,0,'2009-08-28 10:18:00',0,'Fiche Pis : ok','',0,12),(18093,'0',3171,0,7,0,'2009-08-28 10:20:00',0,'28/08 : maj fiche Pis demandée','',0,12),(18094,'0',2860,0,7,0,'2009-08-28 10:21:00',0,'28/08 : fiche Pis demandée','',0,12),(18095,'0',4420,0,7,0,'2009-08-28 11:39:00',0,'Fiche Pis : ok','',0,12),(18096,'0',3208,1087,7,0,'2009-08-28 11:40:00',0,'28/08 : fiche Pis : ok<br />\r\n<br />\r\nDéc 2010 : clt pas satisfaite du ménage. Satisfaite du repassage. Laissé plusieurs messages sans rép. L\'ai eu le 10/12/10. 15/12/10 : message+courrier mail à l\'intervenante','',0,12),(18097,'0',4066,0,7,0,'2009-08-28 11:40:00',0,'28/08 : fiche Pis : ok','',0,12),(18098,'0',3108,1075,4,0,'2009-08-28 11:53:00',0,'28.08/ Mail de MmE navet me faisant part que le mardi elle ne pouvait pas faire 4h consécutive. Donc je lui ai demandé de m\'indiquer ses dispo exacte afin que je replannifie les presta de remplacement chez Mme SAUNIER.','',0,9),(18147,'1',1656,591,4,0,'2009-08-31 09:48:00',0,'Bonjour, <br />\r\n<br />\r\nJe souhaite annuler la prestation de la remplaçante de madame Brahmi, pour le mardi 8 septembre. En effet, mon fils ne pourra être présent chez nous, à son heure d\'arrivée et de départ. N\'ayant jamais pu être chez moi, pendant ces trois prestations, je n\'ai pas pu lui montrer le fonctionnement de l\'alarme.<br />\r\n<br />\r\nJ\'attends donc madame Brahmi, le lundi suivant aux horaires habituels.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nChristine Guérard<br />\r\n','',0,10),(18100,'1',3493,0,4,0,'2009-08-28 12:05:00',0,'LA CLIENTE EST OK POUR DES PRESTA LE MARDI AVEC MME PHILIP EN REMPLACEMENT DE MME TIRONI<br />\r\n9.09.09: J\'ai eut la clte qui n\'a rien à signaler. Par contre elle souhaiterait avoir des presta le jeudi apm ou le lundi apm. Vu avec VA j\'atd confirmation de TIRONI si reprise','',0,9),(18102,'1',1297,567,4,0,'2009-08-28 12:13:00',0,'RAPPEL vers clt pour confirmation de presta pour le lundi 31/08 de 8h30 à 12h30 avec Mlle ES. En attente de réponse.','',0,10),(18103,'0',2234,359,4,0,'2009-08-28 12:14:00',0,'laisse msg sur répondeur cliente pour pb remplacement presta du 31 aout.<br />\r\nlui ai précisé que j\'avais demandé à mme DURAND de faire un e presta plus longue le jeudi et que celle ci doit me le confirmer lundi matin ','',0,10),(18104,'0',0,359,7,0,'2009-08-28 12:16:00',0,'demandé à mme de faire une presta plus longue le jeudi chez clte SAINTAGNE. <br />\r\nCelle ci me dit qu\'elle ne sait pas et qu\'elle a assez d\'heures.<br />\r\nAprès vérif heures contrat 20 h heures reelles 17h <br />\r\nlui ai précisé que si refus pour jeudi = absence et que je vais lui donner un rdv pour voir avenant à la baisse.','',0,10),(18105,'1',2245,1041,4,0,'2009-08-28 12:20:00',0,'28.08.09: Mess rpdr clte pour lui dire que MMe ZINE risque d\'avoir 1 retard de 30mn à 45mn lundi 31.08.09','',0,9),(18449,'1',4937,1233,7,0,'2009-09-08 12:13:00',0,'','',0,10),(18450,'1',4937,1233,7,4,'2009-09-08 12:14:00',0,'pour faire point sur première presta.','-2',18449,10),(18451,'1',3915,1174,4,6,'2009-09-08 12:55:00',0,'Suite à mon ctrl clt présente, satisfaite. \"J\'ai constaté une nécessité de remettre en état la cuisine\". J\'en ai fait par à l\'interv. A revoir en contrôle dans quelques semaines.','1',17739,10),(18108,'0',4705,1055,4,0,'2009-08-28 12:28:00',0,'28.08: Mess rpdr clt pour lui dire que Mme MAREF aura du reatrd le 3.09.09 rentrée des classes.','',0,9),(18109,'0',4077,1055,4,0,'2009-08-28 12:31:00',0,'28.08: Mess rpdt clte pour lui dire que mme maref interviendrait vers 13h/15h jeudi 3.09. Car rentrée des classes','',0,9),(18110,'1',4202,1055,4,0,'2009-08-28 12:34:00',0,'28.08: Information clte décalage dela presta pour cause de rentrée des classes','',0,9),(18111,'0',0,1219,7,1,'2009-08-28 13:53:46',0,'Vérification des références','-2',0,26),(18112,'0',0,1219,7,1,'2009-08-28 15:00:00',1,'','-2',18111,26),(18115,'1',4908,0,3,0,'2009-08-28 15:03:00',0,'CONTACT CE JOUR / INTERESSEE PAR 2H HEBDO OU PLUS POUR UN DEMARRAGE DEBUT OCTOBRE.<br />\r\n16.09: Clte ok pour démarrer au 1er octobre pour 3h/sem. => Mme BARRA le jeudi matin.<br />\r\nAppeler la clte pour confirmer sa mise en place le 1er oct.<br />\r\n2.10/ mESS Rpdr clte pour point qualité<br />\r\n2.10: Clte satisafaite des presta de mme BARRA seul prblm = ds cuisine. Serpillère mal essorée.Faire point clte ds 1 sem. + envoyer carnet de liaison + attestation de remise de cles 3.<br />\r\n9.10: 2nd point qualité. Clte trés contente de mme bara','',0,9),(18117,'1',4909,0,3,0,'2009-08-28 15:20:00',0,'CONTACT CE JOUR / INTERESSEE PAR 3 OU 4 H HEBDO LE MARDI MATIN DE PREFERENCE / CHANGE DE PRESTATAIRE CAR PAS SATISFAITE<br />\r\n<br />\r\nON DEVAIT METTRE MME GARROUMA MAIS NE CONNAISSANT PAS LA DATE DE SON RETOUR DE CONGE LE CLIENT VA PRENDRE UNE AUTRE SOCIETE','',0,9),(18119,'1',1217,0,4,0,'2009-08-28 15:44:00',0,'QUI PEUT6ON METTRE A CE CLIENT POUR REMPLACER LAURENT ???','',0,9),(18121,'1',4776,0,9,1,'2009-08-28 15:58:00',0,'Msg laissé sur port cliente proposition mme Beye mercredi 13h-15h avec 1ere presta le 02/09 à 8h (récup clés)','-2',17603,2),(18122,'1',188,0,4,0,'2009-08-28 16:01:00',0,'Msg laissé sur port cliente pour faire 1 point sur le remplacement de mme Beye + proposition de poursuivre avec elle car planning de mme Ibbou revu et lundi trop éloigné','',0,2),(18123,'0',0,1220,7,1,'2009-08-28 16:07:50',0,'Vérification des références','-2',0,20),(18124,'0',0,1220,7,1,'2009-08-28 15:00:00',1,'','-2',18123,20),(18129,'1',3637,631,5,0,'2009-08-28 16:53:00',0,'LA CLIENTE N EST PAS SATISFAITE DU TOUT DE LA PRESTA DE REMPLACEMENT CAR A FAIT TRES PEU DE CHOSES ET MAL / JE FACTURE 1H30 AU LIEU DE 3H A LA CLIENTE / MME MALEVET ME DIT AVOIR FAIT LE SALON A FOND LEQUEL ETAIT TRES SALE ET PLEIN DE POILS DDE CHIENS ET NE PAS AVOIR BACLER DU TOUT CETTE PRESTA ???','',0,9),(18130,'0',4192,1171,4,0,'2009-08-28 17:13:00',0,'SUITE PB presta arretée definitivement.','',0,10),(18131,'1',4251,1062,4,0,'2009-08-28 17:31:00',0,'VU AVEC SERENA :<br />\r\n<br />\r\nAttendre le 2 septembre (mme étant enseignante elle aura son planning ) pour programmer presta avec nouvelle intervenante','',0,10),(18132,'0',4240,0,4,0,'2009-08-28 17:34:00',0,'presta du 7 sept annulée','',0,10),(18133,'0',0,1221,7,1,'2009-08-28 17:57:48',0,'Vérification des références','-2',0,46),(18134,'0',0,1221,7,1,'2009-08-28 15:00:00',1,'','-2',18133,46),(18138,'1',233,0,1,1,'2009-09-11 11:00:00',1,'','-2',18137,2),(18139,'1',4634,0,1,0,'2009-08-30 13:30:00',0,'Point après 2 presta','',0,2),(18140,'1',4634,0,1,1,'2009-09-11 13:30:00',1,'','-2',18139,2),(18305,'1',1977,0,4,0,'2009-09-03 15:05:00',0,'MME VERTUEL EST ENCHANTEE DE MME VALDES MAIS VEUT ABSOLUMENT QQUN LE LUNDI MATIN (ETAIT PRETE A CHANGER DE JOUR !!!)/ ELLE AURA MME SOUISSI LE 14.09 : SI SATISFAITE ELLE GARDE CETTE PERSONNE SINON PRENDRA MME HMAMOU A SON RETOUR DE CONGES<br />\r\n9.09.09: Mme VALDES s\'est perdue à 2 reprises. Donc VA a décidé d\'annuler l\'inter car trop compliqué à expliquer.','',0,9),(18144,'1',4265,1066,4,0,'2009-08-31 09:38:00',0,'Ct de mme pavlovic son fils est malade l\'emmène chez le médecin ce pm <br />\r\nClient prévenu ','',0,10),(18145,'1',4067,1066,4,0,'2009-08-31 09:39:00',0,'Ct de mme pavlovic son fils est malade l\'emmène chez le médecin ce pm <br />\r\nClient prévenu ','',0,10),(18146,'1',2507,472,4,0,'2009-08-31 09:41:00',0,'Bonjour ,<br />\r\n <br />\r\nMerci de bien vouloir maintenir la prestation de Mme Brisoux le Vendredi 4 Sept a 4h au lieu de 3h comme demande par telephone .<br />\r\nJe l’ai prevenu oralement .<br />\r\nMerci d’avance ,<br />\r\nCordialement,<br />\r\n <br />\r\nMonique Prigent','',0,10),(18148,'0',3771,848,4,0,'2009-08-31 09:57:00',0,'Ct de l\'intervenante qui me dit qu\'elle ne veut plus aller chez clt car :<br />\r\n<br />\r\nimpossible de se garer à moins de 20 mn de marche<br />\r\nla clte à un chiot et mme est allergique (stipulé ds son contrat)<br />\r\n<br />\r\nClte est près de la gare.','',0,10),(18149,'0',2604,453,4,0,'2009-08-31 10:40:00',0,'clt ne reprend pas ses presta à la rentrée <br />\r\ncontrat terminé<br />\r\nintervenante prévenue','',0,10),(18235,'0',4706,0,3,0,'2009-09-02 10:23:00',0,'FINALEMENT ILS ONT TROUVE QQUN PLUS RAPIDEMENT PAR LE BIAIS D UNE ASSOCIATION LOCALE COUDEPOUCE SUR PRADES','',0,9),(18150,'0',2234,359,4,0,'2009-08-31 11:46:00',0,'TEL CLTE = PAS BESOIN D HEURES EN PLUS JEUDI <br />\r\nINTERVENANTE PREVENUE','',0,10),(18184,'0',592,0,7,0,'2009-09-01 10:53:00',0,'Fiche Pis : ok','',0,12),(18185,'0',984,0,7,0,'2009-09-01 10:54:00',0,'Fiche Pis : ok','',0,12),(18186,'0',1508,0,7,0,'2009-09-01 10:55:00',0,'Fiche Pis : ok','',0,12),(18187,'0',4393,0,4,0,'2009-09-01 11:04:00',0,'Mme Le Bris prend la suite de Mme Mougenot.<br />\r\nMme Hamon considère que Mme Mougenot n\'est pas intéressée par son chantier. Elle est lassée des absences de Mougenot.','',0,14),(18721,'1',226,7,5,0,'2009-09-14 14:02:00',0,'Mot joint au règlement d\'août : \"Je profite de ce courrier pour vous dire que le remplacement effectué par mme Camara Bintou au mois d\'aout ne nous a pas donné satisfaction. Malgré notre petit mot, les sanitaires n\'ont pas été nettoyés, quant au reste, la poussière au sol était encore présente, l\'état des sols laissait à désirer ... Nous espérons être les seuls à nous en \"plaindre\"... \"','',0,2),(18190,'1',4919,0,3,0,'2009-09-01 11:38:00',0,'cette dame est la voisine de mme vincent michelin qhui lui a à recommandé nos services : elle veut absolument mme galtier soit h: elles se sont mises d\'accord sur le lundi matin de par semaine ; la cliente souhaiterai davantage mais mme galtier ne peut pas<br />\r\n9.09.09: Point qualité clte qui est satisfaite du travail de mme galtier. Elle a bien pris en compte les consignes de la clte','',0,9),(18253,'0',1004,0,4,0,'2009-09-02 15:44:00',0,'entrevue entre mme pourreyron et mme hmamou pour organiser la mise en place des prestations. Mme Hmamou commencera le 09.09 puis ira une fois le jeudi 01.10 et ensuite tous les mercredi de 14 à 18 heuRes.<br />\r\n10.09/ Mes rpdr clte pour faire point qualité<br />\r\n10.09: La clte a rappelé. Elle est satisfaite du travail. La presta c\'est \"TB passée\".<br />\r\n','',0,9),(18192,'1',2114,842,4,0,'2009-09-01 11:38:00',0,'Eu mme HARRIS AU TEL :<br />\r\n<br />\r\nSA MAISON EST EN TRAVAUX DONC PAS DE PRESTA DE MENAGE JUSQU AU 20 SEPT SUR <br />\r\nsoft mis a jour<br />\r\n<br />\r\nConvenu avec Madame qu\'elle(ou nous) nous rappelle pour éval nb heure de la presta avec Sonia.','',0,10),(18831,'1',4144,23,5,0,'2009-09-16 13:16:00',0,'Cliente trop maniaque, demande de rincer 2 fois, très pointilleuse. Bennet lui a dit que si elle n\'était pas satisfaite il fallait qu\'elle nous appelle pour un changement ','',0,2),(18198,'0',4920,0,3,0,'2009-09-01 13:25:00',0,'CONTACT CE JOUR / INTERESSE PAR 2H HEBDO / EN PARLE AVEC SA COMPAGNE ET NOUS TIENT AU COURANT<br />\r\n17.09: A trouvé qlqun par un autre moyen','',0,9),(18400,'0',595,928,4,0,'2009-09-07 10:20:00',0,'7.09: Appel clt ce jour pour lui dire que MMe AZZOUZI ne souahitait plus travailler les lundis=>chnagement d\'intervenante. Je lui ai expliquée que j\'étais en cour de recrutement et que je l\'a tiendrais au courant ds la semaine. Ok. Dois envoyer chq demain ou après-demain.<br />\r\n10.09: j\'ai eut la clte pour informer pers de valider. Doit ns envoyer son virement ce soir.<br />\r\n16.09: J\'ai eut la clte pour lui dire pblm de recrutement.<br />\r\n2309: tjrs de reception de réglement<br />\r\n29.09: Mme DE NAUROIS a épuré toutes ses factures','',0,9),(18205,'0',4565,0,7,0,'2009-09-01 15:14:00',0,'31/08 : fiche Pis Dée','',0,12),(18206,'0',1695,0,7,0,'2009-09-01 15:16:00',0,'31/08 : fiche Pis Dée','',0,12),(18207,'0',4173,0,7,0,'2009-09-01 15:18:00',0,'31/08 : fiche Pis Dée','',0,12),(18208,'0',791,0,7,0,'2009-09-01 15:21:00',0,'Fiche Pis : ok','',0,12),(18472,'1',1105,0,4,0,'2009-09-11 15:15:00',0,'MESSAGE REPONDEUR POUR LUI DEMANDER SI EXCEPTIONNELEMENT MME SAMPER PEUT VENIR LE 14.09 AU LIEU DU 15.09 CAR ELLE A UN EMPECHEMENT / RELANCER SI PAS DE NOUVELLES','',0,9),(18213,'0',1637,0,7,0,'2009-09-01 15:33:00',0,'Fiche Pis : ok','',0,12),(18214,'0',1229,0,7,0,'2009-09-01 15:35:00',0,'Fiche Pis : ok','',0,12),(18215,'0',3299,0,7,0,'2009-09-01 15:39:00',0,'Fiche Pis : ok','',0,12),(18216,'0',1664,0,4,0,'2009-09-01 15:43:00',0,'Fiche Pis : ok','',0,12),(18217,'0',2717,0,7,0,'2009-09-01 15:46:00',0,'Fiche Pis : ok','',0,12),(18218,'0',1580,0,7,0,'2009-09-01 15:47:00',0,'Fiche Pis : ok','',0,12),(18269,'1',3324,0,4,0,'2009-09-03 09:19:00',0,'MESSAGE DE MME LASSAUX POUR NOUS INFORMER QU EN FAIT ELLE FERA 4H TOUS LES JOURS ET QUE LE POINTAGE N EST PAS TOUJOURS POSSIBLE CAR TELEPHONE DANS LE BUREAU DU MARI. ELLE NOTE SES HEURES DANS LE CAHIER DE LIAISON <br />\r\nFAIRE UN POINT SUR LES HORAIRES ET QUALITE<br />\r\n10.09: VA m\'a dit que la clte était trés contente de ses presta. Point avec Mme LASSAUX; Egalement satisfaite seule chose négative : lit en hauteur (dc lit ne pouvant pas être impeccable).','',0,9),(18219,'0',0,1216,7,0,'2009-09-01 16:30:00',0,'EXTRAIT DE CASIER ENVOYE LE 01.09 / DEMANDER SI ELLE L A RECU','',0,9),(18220,'0',0,1216,7,0,'2009-09-01 16:31:00',0,'EXTRAIT DE CASIER ENVOYE LE 01.09 / VOIR SI RECU','',0,9),(18221,'0',0,339,7,0,'2009-09-01 16:33:00',0,'SDGSDGSDFGSDGSDGSDGS','',0,9),(18222,'0',0,104,4,0,'2009-09-01 16:33:00',0,'SDGSDGSDGSDGS','',0,9),(18590,'1',3998,853,4,0,'2009-09-10 14:51:00',0,'10/09/09 : CLTE A ACCEPTE DE DECALER LA PRESTATION DE MME SALUMU LE MARDI DE 9H30-13H30. SOFT mis à jour.','',0,10),(18239,'1',2386,1212,4,0,'2009-09-02 12:05:00',0,'Changement intervenante à partir du 07/09 mme Alves lundi 9h30-12h30','',0,2),(18224,'0',0,1224,7,1,'2009-09-01 18:57:59',0,'Vérification des références','-2',0,27),(18225,'0',0,1224,7,1,'2009-09-01 15:00:00',1,'','-2',18224,27),(18228,'1',4320,0,1,0,'2009-09-02 04:07:19',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18227,'1',4824,0,9,0,'2009-09-01 21:19:00',0,'','',0,2),(18229,'1',4320,1104,1,1,'2009-09-03 13:00:00',1,'','-2',18228,20),(18230,'0',4406,1075,4,0,'2009-09-01 08:05:00',0,'SUITE AUX PRECEDENTES ANNUL ET AU VU DU TRAVAIL MME NAVET A PRIS L INITIATIVE DE RESTER 30 MN DE PLUS CE JOUR / MME ROG NOUS AVAIT DIT QUE DE TPS EN TPS ELLE POUVAIT DECIDER D ELLE MEME DE RESTER UN PEU PLUS','',0,9),(18231,'1',2580,746,4,0,'2009-09-02 09:13:00',0,'suite abs MME BRUNEAU ai proposé clt de faire presta le jeudi (sous réserve de mme bruneau) IMPOSSIBLE','',0,10),(18234,'0',3918,746,4,0,'2009-09-02 09:16:00',0,'suite abs intervennate ai tel mme givord qui ne veut pas de presta le jeudi en remplacement','',0,10),(18602,'1',2056,0,4,0,'2009-09-10 16:11:00',0,'MESSAGE POUR L INFORMER DE LA REPRISE DE MME TIRONI LUNDI / RELANCER POUR FIXER RDV DE REPRISE<br />\r\n11.09: Clte ok pour reprise le 14.09 avec mme tironi','',0,9),(18238,'1',1147,112,4,0,'2009-09-02 11:34:00',0,'suite abs intervenante on reporte à la semaine prochaine car clite ne peut être présente ','',0,10),(18240,'1',2386,0,4,1,'2009-09-02 12:05:00',0,'Cliente rappelle le 03/09 pour dire si commence le 7 ou 14/09','-2',18239,2),(18241,'1',2386,0,4,1,'2009-09-03 12:06:00',1,'','-2',18239,2),(18242,'1',4777,1099,5,0,'2009-09-02 12:07:00',0,'chambre sous le lit pas fait','',0,10),(18243,'1',2469,0,4,0,'2009-09-02 12:17:00',0,'Mme Davillé pas revenue, proposition de continuer avec mme Beye vendredi 9h-12h30 sauf le 04/09 15h30-18h','',0,2),(18244,'1',2469,0,4,1,'2009-09-02 12:17:00',0,'Msg laissé sur port cliente pour savoir si presta se passaient bien avec mme Beye + changement intervenante à partir du 04/09','-2',18243,2),(18245,'0',0,1225,7,1,'2009-09-02 12:21:42',0,'Vérification des références','-2',0,23),(18246,'0',0,1225,7,1,'2009-09-02 15:00:00',1,'','-2',18245,23),(18247,'1',2469,0,4,1,'2009-09-02 12:37:00',0,'OK pour changement intervenante + vend 4/9 AM','-2',18243,2),(18248,'0',4229,678,4,0,'2009-09-02 12:46:00',0,'suite ct serena : on annle le 2 <br />\r\na confirmer pour le 9/9','',0,10),(18249,'0',0,1226,7,1,'2009-09-02 12:48:47',0,'Vérification des références','-2',0,26),(18250,'0',0,1226,7,1,'2009-09-02 15:00:00',1,'','-2',18249,26),(18251,'1',2603,678,4,0,'2009-09-02 12:48:00',0,'suite ct mme souchard = mme emery veut 4h au lieu de 3h <br />\r\nsoft mis à jour ','',0,10),(18775,'1',4690,1223,1,0,'2009-09-15 15:13:00',0,'21.09: Appel de la clte pour faire le point sur aide-ménagère.<br />\r\nClTE Satisfaite de la presta. Atn au sol ds salle de bain à bien nettoyer + cuisinière très grasse + portes de placards à essuyer ou utiliser ajax vitre ou alcool ménager.<br />\r\nPoint salariée qui n\'a pas de pblm. Je lui ai fait part des remarques clt.<br />\r\n28.09: Clte satisfaite de la presta de mme mercier!','',0,9),(18597,'0',1074,212,4,0,'2009-09-10 15:43:00',0,'Monsieur PERRINET<br />\r\n<br />\r\nBonjour.<br />\r\n<br />\r\nJe souhaiterais mettre fin à notre contrat concernant les prestations de Madame Nicole Gillet chez Madame Sandrine Afanasjew 64, rue des Bordes 91450 Etiolles.<br />\r\n<br />\r\nPourriez-vous par retour de ce mail me communiquer la démarche à suivre ainsi que le solde de ce qu’il me resterait à vous devoir.<br />\r\n<br />\r\nPar avance merci<br />\r\n<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPascal LEGRET<br />\r\n<br />\r\nNB je serai joignable par téléphone demain : 06 72 99 20 03<br />\r\n<br />\r\n ','',0,10),(18522,'1',2083,494,4,0,'2009-09-09 15:09:00',0,'suite maill madame qui souhaite changer de jour soit jeudi soit vendredi je lui dit en attente je fais au mieux pr semaine prochaine <br />\r\nCliente OK <br />\r\nsoft mis a jour ','',0,10),(18256,'1',4025,0,4,0,'2009-09-02 16:33:00',0,'FINALEMENT LE CLIENT RESTAURE LES PRESTA DE LA SEMAINE DU 14.09 QU IL AVAIT ANNULE / IL EST EN VACANCES ET A PROPOSE QUE MME TALEB SI CELA L ARRANGE FASSE 2*3H AU LIEU DE 3*2H / VOIR AVEC MME TALEB<br />\r\n10.09: j\'ai eut mme taleb qui souhaite réfléchir si 2x3h l\'intéresse pour la sem. prochaine','',0,9),(18258,'0',3647,842,4,0,'2009-09-02 17:44:00',0,'cliente nous tel ce matin pensant avoir une presta mais comme on attendait ses dates de retour elle n\'a pas été programmée CQFD<br />\r\nDemande si lopes peut venir jeudi pm<br />\r\nai informé la clte que pas possible car mme lopes ne tavaille pas pour nous le jeudi pm et précisé que le vendredi pas possible non plus (par msg sur répondeur)','',0,10),(18259,'1',1812,0,4,0,'2009-09-02 19:07:00',0,'','',0,2),(18260,'1',1812,0,4,5,'2009-09-02 19:08:00',0,'Bonsoir,<br />\r\nJe vous informe que mme Davillé n’a pas repris son travail comme cela avait été convenu avant son départ. Je devais la rencontrer ce matin à 8h30 afin de lui remettre les clés de ses clients, je l’ai attendue jusqu’à 9h30 en vain …<br />\r\nEtant pris de court, nous ne pouvons malheureusement pas vous proposer une solution de remplacement pour demain matin.<br />\r\nEn revanche, une nouvelle intervenante pourra être positionnée à titre définitif pour la réalisation de vos prestations à compter du 10/09, tous les jeudis de 9h30 à 12h30.<br />\r\nDans l’attente d’un retour de votre part et en vous remerciant pour votre compréhension.<br />\r\nCordialement,<br />\r\nMagalie <br />\r\n','-2',18259,2),(18261,'1',3278,0,4,0,'2009-09-02 19:09:00',0,'','',0,2),(18262,'1',3278,0,4,1,'2009-09-02 19:09:00',0,'Msg laissé sur port cliente pour proposer en remplacement mme Sivathas le 08/09 à 9h (2,5 ou 3h de presta)','-2',18261,2),(18263,'1',1812,0,4,5,'2009-09-02 19:52:00',0,'Chere Magalie,<br />\r\n<br />\r\nMerci pour votre message...<br />\r\n<br />\r\nNous comprenons la situation et attendons la nouvelle personne la semaine prochaine. D\'ailleurs, nous souhaiterions continuer avec Jacqueline si cela est possible...<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nBen Muirheid','-2',18259,2),(18264,'0',0,704,7,0,'2009-09-02 20:06:00',0,'Non reprise d\'activité le 31/08/09','',0,2),(18265,'0',0,704,7,0,'2009-09-02 20:06:00',0,'Non reprise d\'activité le 31/08/09','',0,2),(18266,'0',0,704,7,0,'2009-09-02 20:07:00',0,'','',0,2),(18267,'0',3165,0,1,0,'2009-09-03 09:13:18',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18268,'0',3165,877,1,1,'2009-09-04 13:00:00',1,'','-2',18267,20),(18271,'1',1950,864,4,0,'2009-09-03 09:32:00',0,'SUITE RENTRÉE SCOLAIRE DEPLACEMENT DE LA PRESTA À DEMAIN<br />\r\nCLTE OK','',0,10),(18272,'1',2406,864,4,0,'2009-09-03 09:34:00',0,'Suite rentrée scolaire mme kmrska intervient + tot<br />\r\nClte OK ','',0,10),(18274,'0',0,1227,7,1,'2009-09-03 15:00:00',1,'','-2',18273,9),(18275,'1',840,1124,4,0,'2009-09-03 09:51:00',0,'MME BOUNED pas arrivée chez clte <br />\r\nSuite ct il semblerait que mme bouneb n\'avait pas de presta aujourd\'hui <br />\r\na vérif <br />\r\npresta déplacée','',0,10),(18276,'1',4265,1066,4,0,'2009-09-03 10:22:00',0,'Suite retard du à la rentrée scolaire mme ALAIME annule la presta de ce matin ','',0,10),(18277,'0',4806,1210,5,0,'2009-09-03 10:39:00',0,'Suite à l\'appel de la cliente prob sur aspi(sous les litS les meubles) reste de la poussière et donc lors de la serpillère reste des traces sur sol.Quand même clt très satisfaite de l\'interv.','',0,10),(18278,'1',4806,1210,7,0,'2009-09-03 10:43:00',0,'','',0,10),(18279,'1',4806,1210,7,6,'2009-09-09 16:00:00',0,'Suite à mon ctrl clt demande une organisation totalement différente de la notre. ne veut pas de poussières en haut, pas de cuvette toilette juste Salle de bain aspi et laver.<br />\r\nEn bas pas de plan de travail juste aspi, APRES poussières et laver les sols.','-2',18278,10),(18280,'0',4442,746,4,0,'2009-09-03 11:29:00',0,'tel serena pour abs mme bruneau le 2 sept <br />\r\net demande si poss de faire les prestations le jeudi <br />\r\n<br />\r\nattente réponse de serena','',0,10),(18281,'0',4442,746,4,0,'2009-09-03 11:36:00',0,'demande 8h30 a 10h30<br />\r\nattente réponse serena','',0,10),(18282,'1',4682,746,4,0,'2009-09-03 11:50:00',0,'Suite modif dispo de mme bruneau <br />\r\ntel mme benalegue <br />\r\nOK pour déplacer presta au jeudi même crénaux horaires;','',0,10),(18283,'0',4929,0,3,0,'2009-09-03 12:12:00',0,'LE CLIENT SERAIT OK POUR PRENDRE MME DOUCINE LE LUNDI AM DE 13 A 16H / VALIDER AVEC DOUCINE APRES VISITE<br />\r\nnous enverra un mail pour nous dire qui il choisit','',0,9),(18287,'0',0,1228,7,1,'2009-09-03 12:27:46',0,'Vérification des références','-2',0,19),(18288,'0',0,1228,7,1,'2009-09-03 15:00:00',1,'','-2',18287,19),(18289,'0',0,1229,7,1,'2009-09-03 13:33:22',0,'Vérification des références','-2',0,9),(18290,'0',0,1229,7,1,'2009-09-03 15:00:00',1,'','-2',18289,9),(18293,'1',3547,569,4,0,'2009-09-03 14:01:00',0,'suite demande clte modif jour presta du vendredi au jeudi <br />\r\ncLTE OK pour garder le vendredi mais de 12h à 15h <br />\r\nsoft mis a jour<br />\r\n','',0,10),(18294,'0',3608,429,4,0,'2009-09-03 14:04:00',0,'contact ce jour : client ok pour la mise en place de mme bouafi à partir du 11.09<br />\r\n14.09: Mess rpdr de la clte informant qu\'elle annulait sa presta du 15.09. Elle souahite qu\'on la rappelle vers 16/17h pour faire point. Si besoin reprogrammer 1 suivis<br />\r\n30.09: Clte ok pour lundi et jeudi 14h/17h avec mme samper à partir du 5.10. Mais la clte ne pourra pas le 5.10, elle aimerait avoir sa presta le 6.10 exceptionnellement.<br />\r\nMess à Mme SAMPER pour informer et faire point avec elle/à la demande clte.<br />\r\n1.10: VA a eut mme samper ok pour permutter 1 clt du mardi au lundi. Dc mise en place le 6.10 à 13h50. Clte ok<br />\r\n9.10: Clte satisfaite de mme samper. Elle l\'a laissé travailler en autonomie<br />\r\n16.10: Mess clte pour lui rappeler les interventions de mme samper','',0,9),(18707,'1',2028,657,4,0,'2009-09-14 11:42:00',0,'Annulation prestation jeudi 17/09 mis à jour soft ok.','',0,10),(18320,'1',4711,0,4,0,'2009-09-03 16:46:00',0,'la cliente est ok pour la mise en place de mme bouaifi le 10.09<br />\r\n11.09: Point qualité avec clte. Clte satisfaite du travail de mme BOUAIFI. Par contre elle a été moyennement satsifaite du repassage. Elle aurait fait 2 chemises+1bermuda en 3/4d\'h.<br />\r\nJ\'ai convenu avec la clte de faire 1 2nd point qualité avec elle la semaine prochaine.<br />\r\n18.09: La clte est satisfaite de la presta elle a bien remis les objets à leurs places.','',0,9),(18296,'1',4730,0,9,1,'2009-09-03 14:21:00',0,'Mme Fortes vend 8h30-11h30 début le 11/09','1',16358,2),(18297,'1',4730,0,1,0,'2009-09-03 14:22:00',0,'Point après 2 presta','',0,2),(18298,'1',4730,0,1,1,'2009-09-21 14:22:00',1,'','-2',18297,2),(18301,'0',1381,0,1,0,'2009-09-03 14:51:00',0,'LE CLIENT DEMENAGE / MISE EN PLACE LE 23.09 DANS LE NOUVEL APPART AVEC REMISE DES NOUVELLES CLES<br />\r\n23.09: Mme KOUNLOTHAM est devant chez le clt : pers. 2 mess rpdr clt. On maintien facturation','',0,9),(18657,'1',4483,569,4,0,'2009-09-11 14:13:00',0,'11/09/09: CLT ABSENT LE 22/09/09 PRESTA ANNULEE SUR SOFT PRÉVENIR MME LAMEIRA.<br />\r\n','',0,10),(18577,'1',4579,1227,1,0,'2009-09-10 11:33:00',0,'LA CLIENTE EST SATISFAITE DE LA PRESTATION : PERSONNE APPLIQUEE ET DISCRETE','',0,9),(18307,'0',0,1230,7,1,'2009-09-03 15:12:21',0,'Vérification des références','-2',0,21),(18308,'0',0,1230,7,1,'2009-09-03 15:00:00',1,'','-2',18307,21),(18309,'0',0,1231,7,1,'2009-09-03 15:15:40',0,'Vérification des références','-2',0,10),(18310,'0',0,1231,7,1,'2009-09-03 15:00:00',1,'','-2',18309,10),(18647,'1',4907,0,4,0,'2009-09-11 10:55:00',0,'contact le 11.09 : ok pour démarrer les presta avec vallespir à partir du 18.09','',0,9),(18313,'0',0,1232,7,1,'2009-09-03 15:43:40',0,'Vérification des références','-2',0,26),(18314,'0',0,1232,7,1,'2009-09-03 15:00:00',1,'','-2',18313,26),(18317,'1',4720,0,4,0,'2009-09-03 16:33:00',0,'1h offerte ce jour car 1h facturee en trop le 10.08 : mme aghraba avait dû partir plus tôt','',0,9),(18318,'1',840,1124,7,0,'2009-09-03 16:34:00',0,'','',0,10),(18319,'1',840,1124,7,6,'2009-09-03 16:34:00',0,'suite au ctrl interv prob dans salle de bain, poussière faite à moitiè, n\'a pas suivi les consigne du clt. Presta de 4h faites à moitiè car interv c\'est trop éparpillé dans tous les sens.','-1',18318,10),(18322,'1',1357,299,7,0,'2009-09-03 16:52:00',0,'','',0,10),(18323,'1',1357,299,7,6,'2009-09-03 13:00:00',0,'Suite à mon 2ème ctrl interv problème d\'écoute, 45min de repassage le lundi et le le jeudi. Prob de détails dans toutes les pièces.','-1',18322,10),(18324,'1',4641,1124,7,0,'2009-09-03 17:02:00',0,'','',0,10),(18325,'1',4641,1124,7,1,'2009-09-03 17:02:00',0,'Appel pour faire point sur 1ère presta. CLT très satisfait de la presta et de l\'interv. Nous rappel si prob.','1',18324,10),(18326,'0',0,1233,7,1,'2009-09-03 17:10:34',0,'Vérification des références','-2',0,10),(18327,'0',0,1233,7,1,'2009-09-03 15:00:00',1,'','-2',18326,10),(18328,'0',0,1234,7,1,'2009-09-03 17:57:34',0,'Vérification des références','-2',0,2),(18329,'0',0,1234,7,1,'2009-09-03 15:00:00',1,'','-2',18328,2),(18330,'0',0,1234,7,0,'2009-09-03 17:57:00',0,'FORMATION 09/09 15H','',0,2),(18331,'0',0,1235,7,1,'2009-09-03 18:07:42',0,'Vérification des références','-2',0,2),(18332,'0',0,1235,7,1,'2009-09-03 15:00:00',1,'','-2',18331,2),(18333,'1',4781,657,4,0,'2009-09-04 09:16:00',0,'ct du client <br />\r\nj\'ai du zapper (?) que exceptionnellement la presta était ce pm pour aujourd\'hui <br />\r\ntel mme irid<br />\r\n','',0,10),(18334,'0',1019,0,1,0,'2009-09-04 09:28:21',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18335,'0',1019,877,1,1,'2009-09-05 13:00:00',1,'','-2',18334,20),(18336,'0',3120,0,1,0,'2009-09-04 09:28:21',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18337,'0',3120,0,1,1,'2009-09-05 13:00:00',1,'','-2',18336,20),(18340,'0',0,1124,7,0,'2009-09-04 11:19:00',0,'eu mme en entretien ce jour :<br />\r\n<br />\r\nRe expliqué clairement à mme que :<br />\r\n1) elle doit écouter<br />\r\n2) me contacter si moindre doute ou moindre difficulté (ds un 1er tps) <br />\r\n3) si on lui tel pour lui donner une info et si elle sent qu\'elle n\'est pas attentive (parce que occupée) elle me demande de la rappeler.<br />\r\n<br />\r\nValidé avec elle que :<br />\r\n<br />\r\n1) elle est lente en repassage donc pas sur presta repassage pointue<br />\r\n2) elle \"stresse\" lors de prestations trop longue, elle est plus à l\'aise et préfère des prestas + courtes (3h 4h)<br />\r\n<br />\r\nA suivre !','',0,10),(18341,'0',1904,0,6,0,'2009-09-04 11:28:00',0,'Annulation client : 15/09 : 1s st 2h. CREDIT RESTANT : 1s st 2h.','',0,12),(18342,'0',4698,0,4,0,'2009-09-04 11:34:00',0,'Possible avec Mlle Saupin.<br />\r\nSouhaite la rencontrer soit lundi 17h, soit mardi 17h soit mercredi 19h soit jeudi 16h30','',0,14),(18343,'0',0,1124,7,0,'2009-09-04 11:30:00',0,'Eu mme en entretien ce jour suite à son déplacement pour rien chez client prévu semaine prochaine<br />\r\n<br />\r\nAi revu avec elle :<br />\r\n<br />\r\n1) elle doit apprendre à écouter<br />\r\n2) si moindre doute ou souci en presta elle m\'appelle<br />\r\n3) si on lui tel pour lui donner une info et qu\'elle ne se sent pas dispo à retenir l\'info elle nous demande de la rappeler + tard<br />\r\n4) elle s\'applique ds son travail plutot que de vouloir tout faire donc trop vite <br />\r\n<br />\r\nAi validé avec elle :<br />\r\n<br />\r\n1) elle est lente en repassage donc pas de presta de repassage pointu <br />\r\n2) elle est \"mal à l\'aise\" et stresse dans des prestas longue préfère les prestas courtes (3h 4h ) <br />\r\n','',0,10),(18344,'0',0,1124,4,0,'2009-09-04 11:36:00',0,'Eu mme en entretien ce jour suite à son déplacement pour rien chez client prévu semaine prochaine<br />\r\n<br />\r\nAi revu avec elle :<br />\r\n<br />\r\n1) elle doit apprendre à écouter<br />\r\n2) si moindre doute ou souci en presta elle m\'appelle<br />\r\n3) si on lui tel pour lui donner une info et qu\'elle ne se sent pas dispo à retenir l\'info elle nous demande de la rappeler + tard<br />\r\n4) elle s\'applique ds son travail plutot que de vouloir tout faire donc trop vite <br />\r\n<br />\r\nAi validé avec elle :<br />\r\n<br />\r\n1) elle est lente en repassage donc pas de presta de repassage pointu <br />\r\n2) elle est \"mal à l\'aise\" et stresse dans des prestas longue préfère les prestas courtes (3h 4h ) ','',0,10),(18345,'0',0,1124,7,0,'2009-09-04 11:36:00',0,'Eu mme en entretien ce jour suite à son déplacement pour rien chez client prévu semaine prochaine<br />\r\n<br />\r\nAi revu avec elle :<br />\r\n<br />\r\n1) elle doit apprendre à écouter<br />\r\n2) si moindre doute ou souci en presta elle m\'appelle<br />\r\n3) si on lui tel pour lui donner une info et qu\'elle ne se sent pas dispo à retenir l\'info elle nous demande de la rappeler + tard<br />\r\n4) elle s\'applique ds son travail plutot que de vouloir tout faire donc trop vite <br />\r\n<br />\r\nAi validé avec elle :<br />\r\n<br />\r\n1) elle est lente en repassage donc pas de presta de repassage pointu <br />\r\n2) elle est \"mal à l\'aise\" et stresse dans des prestas longue préfère les prestas courtes (3h 4h ) ','',0,10),(18346,'0',0,1171,4,0,'2009-09-04 11:37:00',0,'ffff','',0,10),(18347,'0',840,1124,7,0,'2009-09-04 11:38:00',0,'Eu mme en entretien ce jour suite à son déplacement pour rien chez client prévu semaine prochaine<br />\r\n<br />\r\nAi revu avec elle :<br />\r\n<br />\r\n1) elle doit apprendre à écouter<br />\r\n2) si moindre doute ou souci en presta elle m\'appelle<br />\r\n3) si on lui tel pour lui donner une info et qu\'elle ne se sent pas dispo à retenir l\'info elle nous demande de la rappeler + tard<br />\r\n4) elle s\'applique ds son travail plutot que de vouloir tout faire donc trop vite <br />\r\n<br />\r\nAi validé avec elle :<br />\r\n<br />\r\n1) elle est lente en repassage donc pas de presta de repassage pointu <br />\r\n2) elle est \"mal à l\'aise\" et stresse dans des prestas longue préfère les prestas courtes (3h 4h ) ','',0,10),(18374,'0',0,1236,7,1,'2009-09-04 17:45:48',0,'Vérification des références','-2',0,10),(18375,'0',0,1236,7,1,'2009-09-04 15:00:00',1,'','-2',18374,10),(18376,'1',2592,0,1,0,'2009-09-04 19:08:00',0,'','',0,2),(18377,'1',2592,1195,1,1,'2009-09-04 19:08:00',0,'Cliente satisfaite de la presta avec mme Anton le 04/09, tout comme celle de mme Sivathas le 01/09','1',18376,2),(18378,'1',4824,0,9,1,'2009-09-04 19:14:00',0,'OK pour le lundi jusqu\'à fin nov. Si dispo entre tps pr vend elle est preneuse !!!','1',18227,2),(18379,'1',4824,0,1,0,'2009-09-04 19:15:00',0,'Point après 2 presta','',0,2),(18380,'1',4824,0,1,1,'2009-09-15 11:15:00',1,'','-2',18379,2),(18381,'1',4470,413,4,0,'2009-09-04 19:17:00',0,'Mme Boucherrab n\'a fait qu\'1h ce jour car il y avait trop de bruit chez la cliente à cause des travaux (SDB) et elle ne se sentait pas bien','',0,2),(18382,'1',228,26,4,0,'2009-09-04 12:21:00',0,'Msg laissé par la cliente pour dire qu\'elle ne pourra pas ouvrir à mme Thiam ce jour. Presta prévue à 13h !','',0,2),(18383,'1',3835,0,4,0,'2009-09-04 19:54:00',0,'Bonjour,<br />\r\nLa rentrée étant effective, je vous renouvelle ma demande pour un changement de jour de prestation.<br />\r\nJe souhaiterai une intervention le jeudi matin ou le vendredi matin.<br />\r\n<br />\r\nMerci<br />\r\nCordialement<br />\r\n<br />\r\nValerie Perret Du Cray<br />\r\nExpert Comptable<br />\r\nCommissaire aux comptes<br />\r\nCabinet audit Eurex ','',0,2),(18384,'1',3835,0,4,5,'2009-09-04 19:54:00',0,'Bonsoir,<br />\r\n<br />\r\nJe vous confirme que j\'ai pris en considération votre demande de changement de jour, comme vous me l\'aviez évoqué avant votre départ en congés.<br />\r\n<br />\r\nPour le moment je n\'ai pas de solution à vous proposer mais je poursuis les recherches afin de répondre à votre demande dans les plus brefs délais.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',18383,2),(18385,'1',2512,0,4,0,'2009-09-04 19:57:00',0,'Bonjour,<br />\r\n<br />\r\nNous souhaiterions augmenter la prestation de Mme Moreira (qui par ailleurs nous donne entière satisfaction).<br />\r\n<br />\r\nSerait-il donc possible qu’elle viennent 3 heures au lieu des 2 actuellement , soit un autre jour de la semaine , soit le mercredi matin comme actuellement ?<br />\r\n<br />\r\nPar ailleurs, je souhaiterais changer les coordonnées bancaires sur lesquelles se font les prélèvements.<br />\r\n<br />\r\nDe quels documents avez-vous besoin ?<br />\r\n<br />\r\nJe vous remercie par avance<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nSophie Champollion<br />\r\n','',0,2),(18386,'1',2512,0,4,5,'2009-09-04 19:57:00',0,'Bonsoir,<br />\r\nJe suis ravie de voir que les prestations de mme Moreira se passent toujours aussi bien, et j’espère que cela va perdurer …<br />\r\n<br />\r\nIl est tout à fait possible de passer à 3h de prestation au lieu de 2h, sans modifier le jour d’intervention. Ce changement pourra être effectif dès le mercredi 16 septembre.<br />\r\n<br />\r\nConcernant le changement de coordonnées bancaires, celui-ci sera pris en compte pour le mois de septembre, il faut juste nous adresser soit par courrier, soit par mail un nouveau RIB.<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie <br />\r\n<br />\r\n','-2',18385,2),(18388,'0',3022,0,5,0,'2009-09-06 17:08:00',0,'MME BONNETON M A INFORME QU ELLE AVAIT CASSE UN VASE / APPELER LA CLIENTE POUR FAIRE LE POINT ET VOIR CE QU ON FAIT <br />\r\nCONTACT CLIENT LE 08.09 : LE VASE N AVAIT QU UNE VALEUR AFFECTIVE / JE LUI OFFRE UNE HEURE DE MENAGE','',0,9),(18390,'1',3107,0,4,0,'2009-09-06 17:10:00',0,'LA CLIENTE VEUT CHANGER DES MERCREDI 09.09 LES HORAIRES DE LA PRESTA : ELLE EST OK POUR 13H30 : PREVENIR MME SINA QUI IRA CHEZ MASSON AVANT ','',0,9),(18393,'0',0,1237,7,1,'2009-09-06 21:16:45',0,'Vérification des références','-2',0,46),(18394,'0',0,1237,7,1,'2009-09-06 15:00:00',1,'','-2',18393,46),(18395,'0',0,1238,7,1,'2009-09-06 21:42:43',0,'Vérification des références','-2',0,46),(18396,'0',0,1238,7,1,'2009-09-06 15:00:00',1,'','-2',18395,46),(18397,'0',0,1239,7,1,'2009-09-06 21:45:19',0,'Vérification des références','-2',0,46),(18398,'0',0,1239,7,1,'2009-09-06 15:00:00',1,'','-2',18397,46),(18399,'0',1775,567,4,0,'2009-09-07 09:24:00',0,'SERENA APPEL CE MATIN POUR PREVENIR Clte arrête ttes ses prestas du mois aout. <br />\r\nClte prévenu trop tard ai confirmé à SERENA que nous facturerons les 2 heures.<br />\r\nMelle ES prévenue <br />\r\nSoft mis à jour','',0,10),(19515,'0',595,1276,4,0,'2009-10-07 11:12:00',0,'7.10: J\'ai eut la clte pour lui dire que ns avions embauché qlqun. Clte ok pour presta ts les 15jrs. 1ère presta le lundi, mais je lui ai dit qu\'après ce serait le mardi apm<br />\r\n12.10: Mme BOURAHNEM ne peut pas faire sa presta l\'apm, car doit finir son CDD fin Nove pour savoir son lundi apm de dispo. Elle me propose d\'y aller demain matin 9h/12h. Mess rpdr clte.<br />\r\n12.10: Clte ok','',0,9),(18402,'1',963,0,4,0,'2009-09-07 11:19:00',0,'reprise des prestations le mardi 2h ','',0,10),(18403,'0',3855,0,4,0,'2009-09-07 11:21:00',0,'le client veut bien un remplacement avant jeudi. Sinon abs jusqu\'au 21 septembre.<br />\r\nDisponibilité pour une nouvelle intervenante lundi mardi et mercredi matin , 2 x 3heures.','',0,10),(18404,'1',1357,299,7,6,'2009-09-07 12:30:00',0,'constat suite au 3ème ctrl: Remise d\'un plan de travail à suivre pour les lundis et le jeudi. Niveau cuisine quelque effort on été fait. A suivre..... ','-2',18322,10),(18405,'1',2773,451,4,0,'2009-09-07 12:37:00',0,'7.09: Clt a appelé pour annuler presta du 14.09 + 12/19/26.10 + 15/22.10.09.','',0,9),(18406,'0',4944,0,4,0,'2009-09-07 12:42:00',0,'7.09: Clt interessée par 3h/sem. Elle m\'avait appelée alors que j\'étais en entretien test 1&2. Je lui avais dit que je la rappelerai 1/2h + tard. Or je l\'ai rappelé 3/4h + tard. Je lui ai laissé 1 mess afin qu\'elle me rappelle.<br />\r\nProspect interessée par 3h/sem.<br />\r\nLa clte souhaite avoir 1 presta en fin de semaine','',0,9),(18429,'1',3998,853,4,0,'2009-09-07 17:01:00',0,'Mme salumu à un rdv au tribunal le 08/09/09 à 9h15.<br />\r\nPropose de faire rplcmt le 08/09/09 à 13h.<br />\r\nok, pour cliente.','',0,10),(18408,'1',753,112,5,6,'2009-09-07 12:51:00',0,'Suite à l\'appel de la clt au mois de juillet, rappel ce jour pour ctrl le 08/09/09. Eu clt ce jour au tèl prob réglé. A voir quand même en ctrl.','1',16681,10),(18409,'1',4806,1210,7,4,'2009-09-07 13:26:00',0,'pour faire suite à l\'appel de la clt le 03/09/09 en vue du ctrl le 09/09/09.','-2',18278,10),(18410,'0',672,156,4,0,'2009-09-07 13:57:00',0,'7.09: Arrêt des presta à compter de ce jour, suite séparation => restriction budgétaire.<br />\r\nMme MERZI remettra cles clte le 09.09 à 13h30.','',0,9),(18412,'1',2341,594,4,0,'2009-09-07 14:09:00',0,'7.09.09: La clte a appelé pour me dire qu\'elle ne pouvait pas être présente le 9.09.09 pour les cles. Je lui ai proposé 1 reprise en alternance à compter du 16.09 si mme JOUVE = ok. Mail à Mme JOUVE.<br />\r\n8.09: Mme JOUVE OK . Mess rpdr clt pour l\'informer reprise le 16.09.09','',0,9),(18445,'1',4806,1210,7,1,'2009-09-08 10:47:00',0,'Rappel de la cliente. Prob sur aspi et serpillère sous les lits et dans sdb. Interv doit faire attention à bien passer dans les coins et les bord des plaintes. Sinon Cliente très satisfaite.','1',18278,10),(18641,'1',4557,0,4,5,'2009-09-11 10:07:00',0,'Bonjour,<br />\r\n<br />\r\nPour la prestation ponctuelle du 15/09, il n’y a aucun souci pour que vous déposiez vos clés dans la boite aux lettres de l’agence ce week-end, nous les remettrons à Mme Joseph mardi avec vos instructions. Devrons-nous les récupérer à la fin de la prestation ou pourra-t-elle les laisser sur place ?<br />\r\n<br />\r\nConcernant le départ d’Ewa, je vous recontacterais avant la fin du mois de septembre afin de vous communiquer les informations sur la nouvelle intervenante. Afin de pouvoir gérer au mieux son remplacement, pourriez-vous me faire part de vos souhaits et de vos contraintes d’intervention (jour, créneau, …).<br />\r\n<br />\r\nDans l’attente de votre retour et vous en remerciant par avance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',18494,2),(18414,'0',825,271,4,0,'2009-09-07 14:21:00',0,'7.09: J\'ai eut la clte pour informer que MMe GARROUMA rentrera que la semaine prochaine. La clte annula la presta. Clte satisfaite des presta de remplacement avec Mme DUCLOS mais préfère Mme GARROUMA <br />\r\n23.09: Clte ok pour mise en place de Mme BAGDADI vednredi 25.09 avec VA à 13h45.<br />\r\n28.09: Mme CAPEL satisfaite de la presta de mme bagdadi; Elle a fait tout ce qu\'elle lui avait demandé. La clte souhaiterait tout de même garder mme garrouma si rentre','',0,9),(18415,'1',3532,1041,4,0,'2009-09-07 14:25:00',0,'7.09.09: Mess rpdr clte pour lui dire qu\'elle aura mme ZINE demain 8.09 de13h30 à16h30','',0,9),(18416,'0',4094,438,4,0,'2009-09-07 14:44:00',0,'7.09.09: Point avec AMETRA concernant été de santé de MME CAPLET. L\'AM doit être d\'1 mois pour pouvoir faire la demande d\'un arrêt thérapeutique. AM tjrs pas rçu.','',0,9),(18417,'0',4442,0,4,0,'2009-09-07 14:56:00',0,'imperativement lundi pm à partir de 14h soit mercredi AM ou PM À Partir de 15 h <br />\r\na confirmer reprise pour le 9 /09','',0,10),(18418,'1',2580,0,4,0,'2009-09-07 15:32:00',0,'APPELER MME IMBER POUR LE REMPLACEMENT DE MME BRUNEAU LE MERCREDI APRES MIDI TEL: 06 85 83 80 74','',0,10),(18419,'1',3139,7,4,0,'2009-09-07 15:40:00',0,'Bonjour,<br />\r\n<br />\r\nMme Camara sera absente la semaine prochaine. Si vous souhaitez un remplacement, merci de nous en informer le plus tôt possible afin que nous puissions nous organiser au mieux (transmission des coordonnées et remise des clés).<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','',0,2),(18420,'1',2893,7,4,0,'2009-09-07 15:42:00',0,'Msg laissé sur port cliente pour informer absence mme Camara du 14 au 18/09','',0,2),(18421,'1',3433,7,4,0,'2009-09-07 15:47:00',0,'Mme Camara sera absente la semaine prochaine. Si vous souhaitez un remplacement, merci de nous en informer le plus tôt possible afin que nous puissions nous organiser au mieux (transmission des coordonnées et remise des clés).<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','',0,2),(18422,'1',2323,15,4,0,'2009-09-07 15:57:00',0,'RDV hôpital mercredi 09/09, presta décalée au 11/09 10h-12h','',0,2),(18423,'1',4790,472,7,0,'2009-09-07 13:00:00',0,'','',0,10),(18424,'1',4790,472,7,4,'2009-09-07 13:00:00',0,'Laisser msg pour faire point sur 1ère presta.','-2',18423,10),(18425,'1',4790,472,7,1,'2009-09-07 16:22:00',0,'rappel de la clt très satisfaite des presta.','1',18423,10),(18426,'1',4790,472,7,6,'2009-09-08 14:00:00',0,'','-2',18423,10),(18427,'0',0,1240,7,1,'2009-09-07 16:39:56',0,'Vérification des références','-2',0,21),(18428,'0',0,1240,7,1,'2009-09-07 15:00:00',1,'','-2',18427,21),(18430,'0',0,1241,7,1,'2009-09-07 17:23:04',0,'Vérification des références','-2',0,2),(18431,'0',0,1241,7,1,'2009-09-07 15:00:00',1,'','-2',18430,2),(18432,'1',3433,0,4,5,'2009-09-07 17:42:00',0,'Pas de remplacement, merci<br />\r\n','-2',18421,2),(18433,'1',3139,0,4,1,'2009-09-07 17:51:00',0,'Bonjour,<br />\r\n<br />\r\nNous avons bien noté l\'absence de Madame Camara lundi 14 septembre.<br />\r\nNous ne souhaitons pas de remplacement pour cette prestation.<br />\r\n<br />\r\nBien cordialement,<br />\r\nErfane Arwani & Florence Verdot<br />\r\n','-2',18419,2),(18452,'1',4665,1174,7,6,'2009-09-10 11:00:00',0,'','-2',18042,10),(18453,'1',741,1233,7,0,'2009-09-08 13:01:00',0,'','',0,10),(18436,'0',4158,1001,4,0,'2009-09-08 09:19:00',0,'client absent septembre <br />\r\nretour 5 octobre<br />\r\nsoft mis a jour','',0,10),(18437,'0',0,1242,7,1,'2009-09-08 09:24:02',0,'Vérification des références','-2',0,14),(18438,'0',0,1242,7,1,'2009-09-08 15:00:00',1,'','-2',18437,14),(18471,'1',2282,0,4,0,'2009-09-08 14:51:00',0,'LE CLIENT ANNULE LA VEILLE POUR AUJ : JE NE FACTURE PAS CAR CLIENTS TRES AGES ET ILS SONT MALALDES / ANNULENT POUR NE PAS CONTAMINER MME LARA','',0,9),(18439,'1',2263,864,4,0,'2009-09-08 09:37:00',0,'Suite au mail de la cliente :<br />\r\nBonjour,<br />\r\nJe souhaiterais modifier la durée de l\'intervention de demain soit 13h-15h (au lieu de 13h-16h).<br />\r\nMerci d\'en prendre note et informer Melle Komorski.<br />\r\nCordialement<br />\r\nEvelyne GOURDON<br />\r\n<br />\r\nChangement fait sur planning et interv prévenue.<br />\r\n','',0,10),(18440,'1',4067,1233,4,0,'2009-09-08 09:50:00',0,'CLT VEUT QUE LES PRESTATIONS SOIT AU MARDI DEFINITIVEMENT','',0,10),(18441,'0',3932,339,4,0,'2009-09-08 10:08:00',0,'8.09: Mme ABBA vient de m\'appeler pour me dire qu\'elle avait trés mal au dos. Elle va chez le médecin. Doit me tenir informée.','',0,9),(18447,'0',3108,1075,4,0,'2009-09-08 11:56:00',0,'8.09.09: Appel de mme SAUNIER m\'informant qu\'elle ne pouvait pas être là le 18.08 dc annule cette presta mais souhaiterait avoir qlqun le lundi ou mardi ou mercredi.<br />\r\nJ\'envoie 1 mail à Mme NAVET afin de savoir si possibilité.<br />\r\n9.09: Mme NAVET ok pour presta le15.09 matin chez clte<br />\r\nLa clte sera absente du 3 au 11.10.09. Dc presta du 6 annulée','',0,9),(18443,'1',4251,0,4,0,'2009-09-08 10:10:00',0,'TEL SERENA pour savoir les jours poss<br />\r\non attend leur appel <br />\r\n','',0,10),(18444,'1',4544,1067,5,0,'2009-09-08 10:13:00',0,'8.09.09: Mme DOUCINE m\'a appelée de chez la clte pour me dire pers. J\'ai laissé 1 mess sur rpdr clte afin de savoir si avait annulé, car je n\'avais pas d\'info. J\'ai dit à Mme DOUCINE de repartir de chez la clte. Je maintien la facturation.<br />\r\n9.09.09: Clte a appelé aujourd\'hui pour me dire qu\'elle était partie à 9h05! Mme DOUCINE me confirme qu\'elle est bien arrivée à 9h00 chez la clte. Vu avec VA on annule la presta. On paiera 2h à Mme DOUCINE +1h qu\'elle récupère le jeudi 10.09. MmE doucine M4A FAIT PART QUE LA CLTE LAISSAIT SES ENFANTS(11ans+4ans) seuls toute la journée;<br />\r\n9.09.09: Mme JOVER OK pour permutter exceptionnelement<br />\r\nLa clte m\'a dit qu\'elle laisserait 1 clés pour Mme DOUCINE, et qu\'elle souhaiterait 1 presta le vendredi 17.09 au lieu du jeudi 16.09. Je vais voir si mme jover=ok pour permutter exceptionnellement de jour.<br />\r\n9.09.09: Mme JOVER ok pour permutter. Presta de 13h à16h le10 et 18.09.09<br />\r\n10.09.09: Mme DOUCINE m\'a appelé car la clte lui a dit que MME DOUCINE lui devait 2h vu que la presta de mardi n\'avait pas eut lieu. La clte a reconnu indirectement qu\'elle avait oublié de remettre la clés. J\'ai dc appelé la clte pour lui dire que ns avions annulé la presta sans facturation au détriment du doute. <br />\r\n10.09: La clte a rappelé il n\'y a pas de pblm. Elle avait bien compris que pas de facturation.<br />\r\n16.09: Mess rpdr mme doucine pour savoir si mme vallet lui a remis des clés. Non elle ne lui a pas remis. Elle laisse les clés sous le paillasson.','',0,9),(18446,'0',3893,1097,4,0,'2009-09-08 11:16:00',0,'8.09.09: Mme CAPLET =AM pdt 15 jrs. M. HOTTTIER souahite des presta de remplacement. Je lui ai laissé 1 mess sur rpdr MM TOUMI jeudi 10&17.09.09 même horaire que Mme CAPLET. Info transmises à MMe TOUMI.<br />\r\nJ\'ai dit au clt si ok pas besoin de ns rappeler.<br />\r\n10.09: Le clt m\'avait demandé que mme toumi intervienne le10.09 à 7h50, car avait 1 rdz-vs. J\'ai informé mme toumi. Or elle ne m\'a appelé pour me dire que ce n\'était pas possible d\'être à l\'heure. Elle y est allées à 8h30, mais clt déjà parti.<br />\r\n14.09: Clt ok pour presta demain 15h/18h avec mme TOUMI. Je lui ai dit que Mme CAPLET ne reprendrait pas. Je dois le recontacter lors de son retour de CP pour lui dire qui interviendra chez lui. Impérativement le jeudi matin<br />\r\n15.08: Le clt a appelé car a eut 1 accident. Il annule la presta car a eut un accident. Il doit se faire opérer.','',0,9),(18454,'1',741,1233,7,6,'2009-09-11 11:00:00',0,'','-2',18453,10),(18455,'1',1950,507,7,0,'2009-09-08 09:00:00',0,'','',0,10),(18456,'1',1950,507,7,6,'2009-09-11 13:03:00',0,'mise en place presta.','-2',18455,10),(18459,'1',1778,843,7,0,'2009-09-22 11:00:00',0,'','',0,10),(18780,'0',0,1251,7,1,'2009-09-15 15:00:00',1,'','-2',18779,44),(18461,'1',4069,359,7,0,'2009-09-08 13:15:00',0,'','',0,10),(18462,'1',4069,359,7,6,'2009-09-17 15:30:00',0,'','-2',18461,10),(18463,'1',1657,848,7,6,'2009-09-17 14:30:00',0,'Suite au ctrl. Vu avec interv pour rincer les toilettes avant de partir et la haute. Sur les trois heures pour pouvoir faire des choses supp (vitres ect..) se sera au détriment du ménage habituel vu le nombre de pièces à nettoyer.','1',18162,10),(18654,'1',3948,1167,7,0,'2009-09-11 12:20:00',0,'DISPO LE MERCREDI ET VENDREDI DE 14H A 18H','',0,14),(18653,'0',0,1167,4,0,'2009-09-11 12:20:00',0,'DISPO','',0,14),(18466,'1',2573,1124,7,0,'2009-09-18 11:00:00',0,'','',0,10),(18807,'1',2573,1124,7,1,'2009-09-16 09:03:00',0,'retour du clt suite à mon appel. Clt très satisfait de l\'interv. Préfère que je passe en ctrl dans un mois. Prévoir quelques appels pour faire point sur les presta avant de convenir d\'un ctrl.','1',18466,10),(18468,'1',3822,678,4,0,'2009-09-08 13:59:00',0,'CT MME SOUCHARD QUI ne peut pas faire le haut de la véranda (5 marches) car peur et vertiges <br />\r\nlui demande de faire l\'équivalent en w elle va faire ts les carreaux<br />\r\nje tel à clte','',0,10),(18469,'0',4951,1231,4,0,'2009-09-08 14:08:00',0,'laissé msg sur répondeur pour presta demain <br />\r\nattente réponse','',0,10),(18470,'1',3117,299,4,0,'2009-09-08 14:28:00',0,'CT DE LACHAUD PB DE VOITURE EN PANNE<br />\r\ndécale la presta du mardi au mercredi avec accord de la cliente <br />\r\nsoft mis à jour ','',0,10),(18476,'1',4347,0,4,0,'2009-09-08 15:33:00',0,'suite à la résiliation de mme romani je propose à ce client que mme merzi intervienne chez lui le mercredi matin de 09h à 10h30 au lieu de soir ce qui arrangerait bien l\'intervenante<br />\r\n10.09: RELANCE CLTE ','',0,9),(18957,'0',0,1257,7,1,'2009-09-21 12:53:32',0,'Vérification des références','-2',0,19),(18479,'1',2790,0,4,0,'2009-09-08 15:44:00',0,'confirmer à la cliente que dorénavant mme mhammedi interviendra le jeudi matin de 09h à 12h30 ; il me semble que mme mhammedi a fait 1/2h de moins mais je ne sais plus quand : voir avec l\'intervenante jeudi quand elle viendra<br />\r\n9.09.09: J\'ai eut la clte. C\'est mme m\'hamedi qui aurait demandé de passer au matin. Cela convient à la clte','',0,9),(18481,'1',3452,494,4,0,'2009-09-08 15:56:00',0,'demande à monsieur pour déplacer la presta du lundi au mardi<br />\r\nmonsieur doit en parler à mme<br />\r\nattente réponse','',0,10),(18482,'1',1609,0,4,0,'2009-09-08 16:02:00',0,'Changement d\'intervenante Mme De sousa par Mme komorowka car mécontente de ses prestations durant l\'année.<br />\r\n','',0,10),(18730,'1',3542,1218,5,1,'2009-09-14 16:44:00',0,'Client pas satisfait de la presta du 11/09 avec mme Monteiro : arrive en retard, fait la tronche, ne sait pas remplir un fer, dit que c\'est la 1ere fois qu\'elle va chez un client, ... <br />\r\n<br />\r\nA vraiment l\'impression de payer pour rien ! Attend une personne de même qualité que mme Vieira (n\'était pas satisfait non plus d\'Arrab)et Kanty, veut qq de professionnel, a eu une demande pour passer en direct mais préfère attendre de voir si on lui trouve qq de bien car veut pas s\'embêter avec les déclarations ! <br />\r\n<br />\r\nMoitié de la presta du 11/09 offerte','-1',18709,2),(18484,'1',2580,0,4,0,'2009-09-08 16:18:00',0,'Changement intervenante Mme Bruneau par Mme Bouneb le mercredi de 12H30 à 14H30','',0,10),(18485,'1',58,0,4,0,'2009-09-08 16:28:00',0,'Msg laissé sur port cliente pour abs Camara 16/09','',0,2),(18486,'1',4952,0,3,0,'2009-09-08 16:28:00',0,'la cliente recherche 6h pour elle et 3h pour son beau père auquel on appliquera le tarif de 17 € et non de 18.50 €<br />\r\n30.09: VA a laissé 1 mess à mme bianco le 29.09 afin de savoir comment cela se passait. Appeler le clt dès point de vu<br />\r\nfaire un point qualité en premier avec mme bianco qui a du faire le haut de la maison hier (voir dans quel été c\'était) puis avec le client qui avait été déçu la 1ère fois car nous n\'avions pas compris ses attentes : elle a fait des choses à fond mais très peu...<br />\r\nMme BIANCO a fait tout le bas où il lui resta de faire tout l\'intérieur des placards+ toiles d\'araignée + WC qu\'elle ne peut vraiment pas faire car trop sale!!! Elle a fait le haut le 1.10 mais là aussi c\'est trés sale<br />\r\n2.10: La clte a vu que mme bianco avait fait les sols, repassage TB. Par contre se demande ce qu\'elle a fait en 3h. Je lui ai dit qu\'elle devait faire le haut. La clte n\'est pas montée à l\'étage. Vu VA elle n\'aurait pas fait l\'étage tellement que c\'était sale!!! Or NON elle N A PAS FAIT LE HAUT. => Point BIANCO a fait 1 1/2h de repassage + douche+baignoir.<br />\r\nLa clte demande qu\'elle lui indique ce qu\'elle fait à chaque fois sur le carnet de liaison.','',0,9),(18488,'1',70,0,4,0,'2009-09-08 16:38:00',0,'Msg laissé sur port cliente pour informer absence mme Camara le 16/09','',0,2),(18489,'1',2895,0,4,0,'2009-09-08 16:41:00',0,'Msg laissé sur port cliente pour informer absence mme Camara le 17/09','',0,2),(18490,'1',841,1157,5,0,'2009-09-08 16:43:00',0,'Mme Barry demande à ce qu\'il y ai des chiffons (idéalement microfibres) et des gants.<br />\r\nDe plus mme barry demande si il est possible d\'effectuer le repassage sur les 2 prestations','',0,10),(18491,'1',4,0,4,0,'2009-09-08 16:46:00',0,'Msg laissé sur port cliente pour informer absence mme Camara le 18/09 proposition remplacement mme Kaczmarska le 17/09 13h30-16h30','',0,2),(18492,'1',4937,1233,7,6,'2009-09-08 16:30:00',0,'constat: pas vu de prob sur presta. juste définir une organisation avec cliente.','-2',18449,10),(18493,'1',3884,1174,4,0,'2009-09-08 17:36:00',0,'clte ok pour changement intervenante mme magne <br />\r\nsoft mis a jour','',0,10),(18494,'1',4557,0,4,0,'2009-09-08 18:24:00',0,'Madame GERVY<br />\r\nDomicile : 01 53 40 43 67 Portable : 06 61 61 39 87 <br />\r\n<br />\r\nElle aurait besoin de 3 heures supplémentaire de ménage pour le 15, le 16 ou le 17/09/2009.<br />\r\n<br />\r\nMerci de la rappeler sur le portable.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 7 septembre 2009 à 14:29<br />\r\n','',0,2),(18495,'1',4557,0,4,1,'2009-09-08 18:24:00',0,'Msg laissé sur port cliente pour proposer mme Joseph mardi 15/09 13h-16h pour une presta déménagement','-2',18494,2),(18496,'1',70,0,4,1,'2009-09-08 18:26:00',0,'Ne veut pas de remplacement','-2',18488,2),(18497,'0',0,1243,7,1,'2009-09-08 19:25:54',0,'Vérification des références','-2',0,44),(18498,'0',0,1243,7,1,'2009-09-08 15:00:00',1,'','-2',18497,44),(18499,'1',2713,112,4,0,'2009-09-09 09:12:00',0,'ct de mme :<br />\r\narrêt des presta jusqu\'en janvier (?) son mari est en chômage partiel<br />\r\nsoft mis à jour','',0,10),(18502,'0',4077,1055,4,0,'2009-09-09 10:16:00',0,'8.09: La clte a eut VA faisant part de son insatisfaction du travail de mme maref. Souhaite changer dès que possible.La clte demande 1 pièce à fond à chaque fois! Joints pas assez nettoyé. La clte = au courant que nous devons recruter.<br />\r\n16.09: J\'ai eut la clte ok pour mme SCHMITT le mardi apm à compter du 22.09.<br />\r\n23.09: Mess rpdr clte pour faire point qualité suite 1ère intervention.+ mess rpdr mme shmitt <br />\r\n2309: Mme schmitt presta ok. Elle a pu faire tout ce que la clet lui a demandé. Cuisine à fond!!!<br />\r\n28.09: Clte satisfaite du travail de mme schmitt','',0,9),(18501,'1',2493,594,4,0,'2009-09-09 10:04:00',0,'9.09.09: A compter de ce jour La clte souhaite 2h30 qd même JOUVE n\'a pas de presta le mercredi apm (Clt ORUS).Dc alternance 2h / 2h30','',0,9),(19202,'1',4557,0,4,5,'2009-09-28 10:55:00',0,'Madame<br />\r\n<br />\r\nMerci pour votre message.<br />\r\n<br />\r\nMalheureusement personne ne peut être présent mercredi à la maison.<br />\r\n<br />\r\nPar contre je peux être présente vendredi prochain afin de rencontrer Mme Malouala.<br />\r\n<br />\r\nNous avons fait une évaluation du travail à la maison et aimerions compléter la prestation de 3 heures par une autre prestation de 2 heures (idéalement 3 heures le lundi et 2 heures le vendredi)<br />\r\n<br />\r\nBien cordialement<br />\r\n<br />\r\nMarine Gervy<br />\r\n<br />\r\n','-2',19192,2),(18504,'0',1383,1082,5,0,'2009-09-09 10:19:00',0,'7.09.09: Appel de la clte ns faisant part qu\'elle n\'était pas satisfaited ela presta de Mlle BRACKMAN; L\'aspi+serpillère non passé partout, plan de travail cuisine mal nettoyé, jouet sous le lit. La fois d\'avant n\'avait pas rincé l\'évier où elle avait fait agir le prdt. La clte lui avait fait part de remarque mais n\'en n\'aurait pas pris compte <br />\r\nON OFFRE 3HEURES !!! <br />\r\n16.09: j\'ai eut la clte ok pour presta avec formatrice le 28.09. La clte verra lundi 21.09 si amélioration. Pui programmer 1 suivis au 6.10 pour point final','',0,9),(18505,'1',1217,339,7,0,'2009-09-09 11:15:00',0,'7.09.09: Appel de la clte ns faisant part erruer facturation août. le 27.08 n\'aurait pas été annulé.<br />\r\n9.09.09: envoie nouvelle facture clte','',0,9),(18506,'0',4705,1055,4,0,'2009-09-09 11:39:00',0,'9.09.09: Envoie de l\'autorisation de prélèvement auto ce jour','',0,9),(18507,'0',2539,0,1,0,'2009-09-09 11:41:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18508,'0',2539,1030,1,1,'2009-09-10 13:00:00',1,'','-2',18507,20),(18509,'0',2985,0,1,0,'2009-09-09 11:41:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18510,'0',2985,1104,1,1,'2009-09-10 13:00:00',1,'','-2',18509,20),(18515,'1',4940,569,7,6,'2009-09-14 16:00:00',0,'','-2',18513,10),(18841,'1',4318,1099,4,0,'2009-09-16 16:33:00',0,'ANNULATION PRESTATION MME GERVAIS ABS.MAJ SOFT.','',0,10),(18517,'1',4198,1067,4,0,'2009-09-09 12:35:00',0,'9.09.09: Mme JOVER ok pour permutter de jourle16 au lieu du 18.09 pour échange avec mme vallet qui a une réunion familiale. ','',0,9),(18518,'1',4812,1174,7,0,'2009-09-09 12:38:00',0,'','',0,10),(18519,'1',4812,1174,7,1,'2009-09-09 12:38:00',0,'Pour faire point sur 1ère prestation. Clte satisfaite.','1',18518,10),(18521,'1',4538,1147,4,0,'2009-09-09 14:41:00',0,'9.09.09: Mme JARLAND a envoyé 1 sms informant qu\'elle était tombée en panne.La clte annule + confirme son annule du 11.09','',0,9),(18524,'0',4014,233,4,0,'2009-09-09 15:16:00',0,'CHANGEMENT DE PRESTATION DE LA CLIENTE OK A PARTIR DU 24/09/09 LE JEUDI 14H00-16H00 A VOIR AVEC L\'INTERVENANTE MME PAUMARD.','',0,10),(18525,'1',2741,1212,1,0,'2009-09-09 15:42:00',0,'Cliente très satisfaite de la presta du 08/09','',0,2),(18526,'1',95,1212,1,0,'2009-09-09 15:43:00',0,'Client très satisfait de la presta du 08/09','',0,2),(18529,'1',3662,992,4,0,'2009-09-09 16:24:00',0,'9.09.09: Mme CARON ok pour passer au lundi apm à partir du 14.09.09 14h/16h.','',0,9),(18530,'1',4654,1180,4,0,'2009-09-09 16:37:00',0,'9.09.09: La clte a appelé pour faire point horaire. Tt =ok.<br />\r\nM\'informe que le pointage refonctionne.Parfois Mme VALDES pointera de son portable si fixe occupé','',0,9),(18849,'1',71,10,5,0,'2009-09-16 18:59:00',0,'Chemise brûlée par mme Berradja lors du remplacement effectué le 14/09, remise dans le placard sans en informer le client ni la société','',0,2),(18733,'0',1218,0,4,0,'2009-09-14 17:14:00',0,'prestation saisi en 2 fois le 3/09 alors que faite en 1* l\'am','',0,14),(18532,'1',3353,0,4,0,'2009-09-09 16:39:00',0,'PRESTATION LE MARDI DE 13H15 A 16H15 AU LIEU DU JEUDI CLIENTE A ACCEPTE L\'ACCORD QUI PREND EFFET A PARTIR DU 22/09/09. ','',0,10),(18533,'1',4146,854,4,0,'2009-09-09 17:05:00',0,'9.09.09: Mess rpdr clte pour lui dire que le remplacement mme HAMAMOU ne pourvait pas travailler demain. Je lui ai proposé 1 remplacement lundi 14.09 dès 9h avec Mme NDOUO (2h?, 3h?, 4h?). <br />\r\n11.09: Relance clte. Si pas rpse tampis pour elle','',0,9),(18656,'1',2648,1236,4,0,'2009-09-11 13:05:00',0,'CT DE MME <br />\r\nOK CHANGEMENT <br />\r\nOK HEURE','',0,10),(18535,'1',4962,0,9,0,'2009-09-09 18:11:00',0,'Msg laissé sur port cliente pour proposer mme Anton mardi 9h30-11h30 à partir du 15/09','',0,2),(18536,'1',4769,0,1,1,'2009-09-09 18:14:00',0,'Msg laissé sur port cliente pour faire le point sur les presta + informée de la dem de mme Kaczmarska fin sept','-2',17617,2),(18537,'1',4768,0,1,1,'2009-09-09 18:16:00',0,'Msg laissé sur port client pour faire un point sur les presta','-2',17615,2),(18538,'1',2386,0,4,1,'2009-09-09 18:31:00',0,'Arrête pour le moment car enceinte et une personne de sa famille vient l\'aider','-2',18239,2),(18539,'1',4963,0,9,0,'2009-09-09 18:45:00',0,'3H VENDREDI MATIN OU AM','',0,2),(18540,'1',4963,0,9,1,'2009-09-09 18:45:00',0,'Msg laissé sur port cliente pour connaitre contraintes','-2',18539,2),(18596,'0',1897,1124,7,0,'2009-09-15 09:00:00',0,'Mise en place new interv Mme Bouneb','',0,10),(18809,'1',4956,453,7,0,'2009-09-16 09:51:00',0,'','',0,10),(18543,'1',4812,1174,7,6,'2009-09-15 13:30:00',0,'Suite à mon ctrl pas de prob. cliente satisfaite. clt présente lors du ctrl.','1',18518,10),(18544,'1',4067,1233,7,0,'2009-09-10 09:44:00',0,'','',0,10),(18545,'1',4067,1233,7,6,'2009-09-15 14:30:00',0,'Suite à mon contrôle pas de prob majeur. Clt présente lors du ctrl. Cliente satisfaite.','1',18544,10),(18546,'1',4939,1231,7,0,'2009-09-10 09:47:00',0,'','',0,10),(18547,'1',4939,1231,7,6,'2009-09-16 16:00:00',0,'SUITE AU CTRL: PAS DE PROB; interv a compris l\'organisation.<br />\r\n\" apparemment les douches ne servent pas qu\'au bain\". à voir avec client que les locataires fassent leurs petits pipi dans la douche quand l\'interv est parti (au moins).','-2',18546,10),(18548,'1',4941,1236,7,0,'2009-09-10 09:59:00',0,'','',0,10),(18549,'1',4941,1236,7,6,'2009-09-18 13:00:00',0,'suite à mon ctrl RAS. interv effectuer du repassage. A voir le lundi pour le ménage. \"cliente présente lors du ctrl\"','1',18548,10),(18552,'0',4460,1236,4,0,'2009-09-10 10:25:00',0,'Changement interv définitif à partir du 11/09. Interv MMe Diakité','',0,10),(18553,'1',4946,1236,7,0,'2009-09-10 10:26:00',0,'','',0,10),(18554,'1',4946,1236,7,6,'2009-09-18 15:30:00',0,'','-2',18553,10),(18557,'1',4955,359,7,0,'2009-09-10 10:33:00',0,'','',0,10),(18558,'1',4955,359,7,6,'2009-09-25 10:00:00',0,'Suite au cltrl. Clt sur place, pas de prob sur presta. clt satisfaite. ','-2',18557,10),(18561,'0',4731,569,4,0,'2009-09-10 10:34:00',0,'Suite dernière presta chez cliente mme LAMEIRA me dit que l\'aspi de la cliente est cassé , scotché et que la réparation ne tient pas.<br />\r\nEu même jour appel de cliente qui est mécontente de la presta : <br />\r\n- pas fait ds les coins<br />\r\n- pas dépoussiéré les bibelots<br />\r\n- robinets pas brillant<br />\r\n<br />\r\nJe lui parle de l\'aspi elle me dit \"si j\'arrive à m\'en servir il n\'y a pas de raison qu\'elle n\'y arrive pas \"<br />\r\n<br />\r\nMMe LAMEIRA ME FAIT UN POINT SUR PRESTA :<br />\r\n<br />\r\n- elle a déplacé ts les meubles <br />\r\n- dépoussiéré les bibelots y compris le maquillage<br />\r\n- fait la trappe ... etc ..<br />\r\nNE VEUT PLUS Y ALLER <br />\r\nvais proposer clte changement avec NEVES.','',0,10),(18562,'1',1122,0,4,0,'2009-09-10 10:43:00',0,'ABSENCE DE MME LAFARGE JUSQU\'AU LUNDI 14/09/09 MME REMILLEUX PRÉVENUE.<br />\r\nCETTE DERNIÈRE A ANNULE SA PRESTATION DU LUNDI CAR RDV A L\'HÔPITAL. SOFT MIS A JOUR.<br />\r\n<br />\r\n','',0,10),(18564,'0',0,1244,7,1,'2009-09-10 11:12:17',0,'Vérification des références','-2',0,9),(18565,'0',0,1244,7,1,'2009-09-10 15:00:00',1,'','-2',18564,9),(18566,'1',3195,0,4,0,'2009-09-03 14:40:00',0,'Monsieur,<br />\r\n<br />\r\n <br />\r\n<br />\r\nMme Abé n’étant plus en mesure de poursuivre son activité d’aide ménagère (allergies aux produits d’entretien) suite à une décision de la médecine du travail, je vous proposer un changement d’intervenante à compter de la semaine prochaine.<br />\r\n<br />\r\n <br />\r\n<br />\r\nLes prestations pourront être assurées les mardis de 9h30 à 15h30 par mme Monteiro Fortes.<br />\r\n<br />\r\n <br />\r\n<br />\r\nDans l’attente d’une confirmation de votre part, je reste à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\n <br />\r\n<br />\r\nMagalie Garnier<br />\r\n','',0,2),(18567,'0',0,1244,4,0,'2009-09-10 11:12:00',0,'Embauche le 15.09 à 10h30','',0,9),(18568,'1',3195,0,4,5,'2009-09-04 14:55:00',0,'Bonjour Mme Garnier,<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous prenons note de cette info et nous vous demandons un délai pour confirmer notre accord avec ce nouveau changement afin d’étudier les solutions qui s’offrent à nous.<br />\r\n<br />\r\nNous revenons vers vous la semaine prochaine.<br />\r\n<br />\r\nEn l’état, il n’y aura pas d’intervention mardi prochain <br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement, Regards,<br />\r\n<br />\r\nEric Boisselier<br />\r\n<br />\r\n','-2',18566,2),(18569,'0',0,1244,4,0,'2009-09-10 11:13:00',0,'Signature contrat le 15.09 à 10h30','',0,9),(18570,'1',3195,0,4,5,'2009-09-10 11:14:00',0,'Bonjour Mme Garnier,<br />\r\n<br />\r\n <br />\r\n<br />\r\nJe reviens vers vous comme convenu.<br />\r\n<br />\r\nAprès réflexion, nous avons décidé de mettre fin au contrat de prestation.<br />\r\n<br />\r\nPouvez vous me dire quelles sont les modalités à suivre, svp ?<br />\r\n<br />\r\nJe vous en remercie par avance.<br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement, Regards,<br />\r\n<br />\r\nEric<br />\r\n<br />\r\n','-2',18566,2),(18571,'0',0,1245,7,1,'2009-09-10 11:18:10',0,'Vérification des références','-2',0,9),(18572,'0',0,1245,7,1,'2009-09-10 15:00:00',1,'','-2',18571,9),(18573,'1',3195,0,4,5,'2009-09-10 11:20:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai bien pris note de l’arrêt de vos prestations. <br />\r\n<br />\r\nPour mettre fin à votre contrat, merci de nous faire parvenir un courrier afin de pouvoir mettre à jour votre compte client.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',18566,2),(18767,'1',4755,1207,1,0,'2009-09-15 14:39:00',0,'refaire un point qualité car pour la 1ère presta mme duclos (d\'après le client) n\'est resté qu\'1h30 et ne lui permet pas de juger (il restait des traces sur les façades des placards et des éléments vitrés) ; avant d\'appeler le client refaire le point avec mme duclos <br />\r\n17.09: Point clt satisfait de la presta de ménage.Par contre souhaiterait savoir combien de tps elle a consacré au repassage. Car 2 TS+1Pull+1Chemisier de repassé. Par contre a fait le ménage à fond dans chambre enfant. <br />\r\nPoint avec MMe DUCLOS environs 20mn de repassage + difficulté à nettoyer l\'inox car pas de prdt spécifique. Envisage de faire ls portes la fois prochaine. A nouveau point clt : porte non peinte dc pas de nettoyage + inox utiliser 1 microfibre.','',0,9),(18574,'1',3637,1055,4,0,'2009-09-10 11:29:00',0,'10.09: Appel de Mme MAREF m\'informant que le clte lui aurait demandé 1 presta en + le 16.09.09 de9h à 11h.<br />\r\nMess rpdr clte pour avoir confirmation.<br />\r\n10.09: Clte ok','',0,9),(18578,'0',4705,1055,4,0,'2009-09-10 11:46:00',0,'10.09: Envoie du carnet de liaison','',0,9),(18576,'1',3637,1055,4,0,'2009-09-10 11:31:00',0,'10.09.09: Envoie ce jour carnet de liaison','',0,9),(18580,'1',2676,421,4,0,'2009-09-10 11:52:00',0,'01.09.2009 repassage 1h<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n________________________________________<br />\r\n','',0,14),(18581,'1',3811,1152,4,0,'2009-09-10 11:56:00',0,'La prestation de Mme LeBris a été tout fait satisfaisante.<br />\r\nIl y avait effectivement quasiment deux heures de repassage.<br />\r\n<br />\r\nCordialement<br />\r\n','',0,14),(18582,'1',2676,421,4,0,'2009-09-08 12:06:00',0,'pas de téléphone en état de marche - ai vu les enfants<br />\r\n<br />\r\n13h 16h<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(18583,'1',2102,1152,4,0,'2009-09-10 12:21:00',0,'Bonjour<br />\r\nPartant en voyage du 21-09 au 28-09-2009, je souhaite suspendre la prestation du lundi 21-09 ; je maintiens celle du 28-09 jour de mon retour à Vertou.<br />\r\nMerci d\'avance <br />\r\nP-S : j\'ai annoté le carnet de correspondance à l\'attention de Madame Le Bris.<br />\r\n <br />\r\nMartine HEMON 18 rue des Montgolfières 44120 Vertou<br />\r\ntel : 02.51.79.03.03<br />\r\nmob : 06.01.90.51.81<br />\r\n','',0,14),(18584,'0',4532,0,1,0,'2009-09-10 12:23:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18585,'0',4532,1104,1,1,'2009-09-11 13:00:00',1,'','-2',18584,20),(18589,'0',4739,1152,4,0,'2009-09-10 13:10:00',0,'Mme LE BRIS nous a averti Mme BOUCKAERT abs vendredi 11/09','',0,14),(18587,'1',1357,299,7,6,'2009-09-10 12:00:00',0,'Constat: Mme Lachaud à suivie mes consignes sur les salle de bain et les poussières. Niveau cuisine elle a l\'air d\'avoir saisie le fonctionnement. ','-2',18322,10),(18588,'1',1357,299,7,6,'2009-09-24 12:30:00',0,'Très nette amélioration niveau du ménage. Clte présente, juste le lundi plus d\'accent sur le ménage en détails (plaintes, portes ect...) ','0',18322,10),(18591,'0',2234,359,4,0,'2009-09-10 15:02:00',0,'10/09/09 PRESTATION MME DURAND DÉCALÉE LE JEUDI DE 12H00-14H00 CLIENTE OK. MIS A JOUR SOFT OK. Intervenante refuse de faire la presta trop loin.','',0,10),(19036,'1',5019,0,9,1,'2009-09-22 19:27:00',0,'1er rdv 25/09 à 18h45 : attente confirmation','-2',18932,2),(18593,'1',4069,0,4,0,'2009-09-10 15:07:00',0,'10/09/09 PRESTATION MME DURAND DÉCALÉE A 14H10 A CONFIRMER AVEC LA CLIENTE.','',0,10),(19222,'1',4937,1233,4,0,'2009-09-28 15:32:00',0,'28/09/09 PRESTATION ANNULÉE INTERVENANTE MALADE CLTE PRÉVENUE MESS RÉPONDEUR.MAJ SOFT.','',0,10),(18595,'1',4815,112,4,0,'2009-09-10 15:36:00',0,'Cliente en congés jusqu\'au 6/10(reprise)','',0,10),(18598,'1',4960,1099,7,0,'2009-09-10 15:47:00',0,'','',0,10),(19293,'1',2308,238,4,0,'2009-09-30 12:13:00',0,'30/09/09 MME JANDOT NE VEUT PLUS MME DIAKITE ET SOUHAITE DONC UNE NOUVELLE INTERVENANTE POUR LA SEMAINE PROCHAINE.','',0,10),(18601,'1',2648,1066,4,0,'2009-09-10 15:59:00',0,'laissé msg sur répondeur mme suite absence de PAVLOVIC<br />\r\nlui ai dit qu\'on avait déjà programmé un changement d\'intervenante et qu\'elle me rappelle pour accord sur heure ','',0,10),(18604,'1',4963,0,9,1,'2009-09-10 16:24:00',0,'Délai de 2 semaines, tenir informée régulièrement la cliente','-2',18539,2),(18642,'0',0,1137,4,0,'2009-09-11 10:27:00',0,'Mercredi possible pour des remplacements','',0,14),(18605,'0',3547,569,4,0,'2009-09-10 16:29:00',0,'CLIENTE OK pour déplacement presta au matin car mme lameira doit se faire arracher sa dent à l\'hopital','',0,10),(18606,'0',0,1242,4,0,'2009-09-10 17:10:00',0,'renouvellement période d\'essai 20/10/09','',0,14),(18607,'0',0,1242,4,0,'2009-09-10 17:11:00',0,'renouvellement periode d\'essai le 26/10/09','',0,14),(18608,'0',0,1242,4,0,'2009-09-10 17:11:00',0,'renouvellement periode d\'essai le 26/10/09','',0,14),(18609,'0',0,1242,7,0,'2009-09-10 17:14:00',0,'renouvellement période d\'essai au 26/10/09','',0,14),(18610,'0',4395,451,4,0,'2009-09-10 17:17:00',0,'10.09: Mme AGRHABA m\'informe que la clte souahite sa presta de 15h à 17h le lundi. Elle est ok pour cette modif.<br />\r\nMail SERENA ce jour.','',0,9),(18611,'0',1843,451,4,0,'2009-09-10 17:23:00',0,'10.09: Vu avec clte + agrhaba intervention le 14.09 pdt 2h et le 17.09 pdt 1h. Car mme agrhaba a 1 rdz-vs à la préfecture le 17.09.09.','',0,9),(18612,'1',4251,238,4,0,'2009-09-10 17:26:00',0,'jours jeudi avt 18h ou vendredi avt 16h','',0,10),(18613,'0',4590,204,4,0,'2009-09-10 17:48:00',0,'client annule les : 26/10 + 30/10 + 2/11 + 6/11','',0,14),(18677,'0',0,1248,7,1,'2009-09-11 16:54:28',0,'Vérification des références','-2',0,46),(18615,'0',0,1246,7,1,'2009-09-10 17:54:06',0,'Vérification des références','-2',0,14),(18616,'0',0,1246,7,1,'2009-09-10 15:00:00',1,'','-2',18615,14),(18617,'1',119,23,5,0,'2009-09-10 17:54:00',0,'Suite presta du 08/09','',0,2),(18618,'1',119,23,5,1,'2009-09-10 17:54:00',0,'Client pas content de la presta du 08/09 : sa femme avait laissé des consignes mais elles n\'ont pas été suivies, le repassage n\'a pas été fait alors que c\'était la priorité. Le formateur ne sait pas lire ??? Ce n\'est pas la 1ère fois que ça arrive, ça commence à bien faire !<br />\r\n<br />\r\n1h de presta offerte en plus le 15/09','-1',18617,2),(18619,'0',0,1247,7,1,'2009-09-10 18:29:21',0,'Vérification des références','-2',0,26),(18620,'0',0,1247,7,1,'2009-09-10 15:00:00',1,'','-2',18619,26),(18621,'1',2324,0,4,0,'2009-09-10 19:56:00',0,'Abs mme Boucherrab 11/09','',0,2),(18622,'1',2324,0,4,5,'2009-09-10 19:57:00',0,'Bonsoir,<br />\r\n<br />\r\nMme Boucherrab étant malade, elle ne pourra assurer la prestation prévue demain à votre domicile.<br />\r\n<br />\r\nJe suis désolée de vous prévenir à cette heure-ci mais je viens juste de l’avoir en ligne.<br />\r\n<br />\r\nMerci pour votre compréhension, et toutes nos excuses pour ce désagrément.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',18621,2),(18623,'0',4969,0,4,0,'2009-09-11 09:01:00',0,'10.09: Mme LAURENT ns a appelé, par le biais de mme GALTIER. Son aide ménagère qu\'elle emploi en particulier employeur est en maladie, dc souhaiterait avoir qlqun 2x2h/sem le matin de préférence. Elle aurait aimé avoir Mme GALTIER, or emploi du tps complet. Dc proposer autre intervenante : Mme ROULLOT? Voir VA à ce sujet.','',0,9),(18671,'0',4969,0,3,0,'2009-09-11 16:25:00',0,'LE CLIENT A PLUS DE 70 ANS ET NE PEUT BENEFICIER AVEC NOUS DE LA DEDUCTION SUPPLEMENTAIRE POUR LES + DE 70 ANS DONC PREFERE CHERCHER QQUN PAR LUI MEME','',0,9),(18625,'0',4970,1140,9,0,'2009-09-14 09:16:00',0,'Le client doit nous rappeler à son retour sur Nantes.<br />\r\nIl devait revenir courant septembre<br />\r\nLynda les a déjà rencontré en juin','',0,14),(18626,'0',4068,1008,4,0,'2009-09-11 09:19:00',0,'MME LAFARGE ABSENTE ANNULATION PRESTATION DU 11/09/09.<br />\r\nRAPPEL FIN DES PRESTATIONS DE LA CLTE LE 18/09/09.<br />\r\nMis à jour soft ok.','',0,10),(18627,'0',2209,1082,4,0,'2009-09-11 09:24:00',0,'10.09: Mlle BRACKMAN n\'a pas effectuée sa presta de remplacement chez les VOL!','',0,9),(18628,'0',2021,0,1,0,'2009-09-11 09:31:59',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18629,'0',2021,877,1,1,'2009-09-12 13:00:00',1,'','-2',18628,20),(18630,'0',4408,0,1,0,'2009-09-11 09:31:59',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18631,'0',4408,1104,1,1,'2009-09-12 13:00:00',1,'','-2',18630,20),(18632,'0',2623,507,4,0,'2009-09-11 09:35:00',0,'Ct cliente qui est au chomage partiel donc = arrête presta !!<br />\r\nsoft mis a jour','',0,10),(18633,'1',2676,421,4,0,'2009-09-11 09:37:00',0,'repassage vigneron 2.5h 10.09.2009<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(18634,'0',0,1242,4,0,'2009-09-11 09:41:00',0,'faire renouvellement période d\'essai le 26/10/09','',0,14),(18635,'0',0,1242,4,0,'2009-09-11 09:42:00',0,'khk','',0,14),(18637,'1',3948,1242,7,0,'2009-09-11 09:43:00',0,'faire renouvellement période d\'essai au 26/10/09','',0,14),(18638,'1',2803,0,4,0,'2009-09-11 08:48:00',0,'Msg laissé sur port cliente pour informer absence mme Omar','',0,2),(18639,'1',2663,0,4,0,'2009-09-04 12:20:00',0,'Msg laissé sur port client car mme Omar n\'a pas trouvé la clé chez le gardien et il n\'y a personne chez le client. Pas d\'annulation prévue ...','',0,2),(18640,'1',4557,0,4,5,'2009-09-10 11:11:00',0,'Bonjour,<br />\r\n<br />\r\nMon téléphone portable a quelques soucis.<br />\r\n<br />\r\nJ’ai bien pris note qu’une autre personne viendrait faire l’intervention complémentaire le mardi 15 septembre de 13h à 16h<br />\r\n<br />\r\nL’intervention aura lieu dans mon futur domicile (40 rue des Gibets à Rueil)<br />\r\n<br />\r\nPuis je passer samedi déposer les clefs dans votre boite aux lettres de l’agence ?<br />\r\n<br />\r\nAu sujet de l’intervention, la maison est vide, il faudra nettoyer les vitres, les placards de la cuisine, les sanitaires, les sols.<br />\r\n<br />\r\nJ’ai pris note également de la fin de contrat d’Ewa à la fin du mois de semptembre.<br />\r\n<br />\r\nSi vous souhaitez me contacter afin de gérer ces 2 points plus le changement de mon domicile à partir du 25 septembre, vous pouvez me téléphoner sur mon portable ou à mon bureau dans l’après midi (01 53 40 43 67)<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nMarine<br />\r\n<br />\r\n','-2',18494,2),(18759,'1',1778,843,7,1,'2009-09-15 12:52:00',0,'Ct de m leboloch qui ne veut plus de madame DE ALMEIDA<br />\r\ncelle ci se plaint trop .. <br />\r\nmauvaise impression des 1ere presta ','-2',18459,10),(18643,'1',4451,0,1,0,'2009-09-14 10:18:00',0,'CLIENTE SATISFAITE DE MLLE VALLESPIR<br />\r\n30.09: Point Mlle VALLESPIR presta ok mais a perdu du tps ds bibelot. Pblm d\'organisation. Refaire point suite 2nd inter<br />\r\n5.10: VA a fait le point avec mlle vallespir','',0,9),(18644,'1',4962,0,9,1,'2009-09-11 10:27:00',0,'RDV 12/09 à 16h pour rencontrer la cliente + se mettre d\'accord pour les clés','-2',18535,2),(18648,'0',3715,67,4,0,'2009-09-11 10:59:00',0,'En congés jusqu\'au 27/09. Reprise le 29/09','',0,14),(18649,'0',656,67,4,0,'2009-09-11 11:00:00',0,'Clients absents jusqu\'au début octobre<br />\r\nreprise des prestations le 7 octobre','',0,14),(18650,'1',1549,26,5,0,'2009-09-11 11:26:00',0,'Appel de mme Thiam le 11/09 : elle ne peut pas finir le repassage car il n\'y a pas de recharge pour le fer.<br />\r\nDemande de laisser un mot à la cliente','',0,2),(18651,'0',2037,1207,4,0,'2009-09-11 11:25:00',0,'11.09: Réception ce jour d\'1 mail dela clte informant qu\'elle souhaiter interrompre ses presta à compter du 18.09.09. Elle souahite récupérer ses cles après dernière inter du 17.09<br />\r\nMotif : raison personnelle.<br />\r\n17.09: La clte a demandé à Mme DUCLOS de laisser ses clés dans sa boite aux lettres (message laissé à mme duclos sur carnet). J\'ai dit ok à mme duclos. ','',0,9),(18655,'1',3948,619,7,0,'2009-09-11 12:23:00',0,'SALARIÉE A UN LUMBAGO ARRÊT A PARTIR DU 11/09/09 POUR AU MOINS 1 SEMAINE','',0,14),(18658,'1',4972,0,4,0,'2009-09-11 14:39:00',0,'recontacter pour savoir quelle salariée elle prefer','',0,14),(18659,'1',4918,475,4,0,'2009-09-11 14:47:00',0,'Client absente le 18/09<br />\r\n<br />\r\nElle se fera opérer le 18/11, donc annulation le 20/11 et elle aura de la rééducation à la suite, à Nantes ou St jean de mont donc nous précisera si elle annule ou garde les prestations pdt rééducation','',0,14),(18660,'0',4974,0,3,0,'2009-09-11 14:49:00',0,'J AI EU LE MARI / INTERESSE PAR 2H DE MENAGE ET 1H DE REPASSAGE PAR SEMAINE / VOIT AVEC SON EPOUSE ET NOUS RAPPELLE<br />\r\n18.09/ rELANCE CLT<br />\r\n25.09: ne sait pas. Ns rappellera si besoin ','',0,9),(18663,'1',99,0,4,0,'2009-09-11 15:30:00',0,'Cliente informée du départ de mme Kaczmarska. Tenir informée pour la succession !','',0,2),(18664,'1',3334,1001,4,0,'2009-09-11 16:07:00',0,'11/09/09.<br />\r\ncliente Absente jusqu\'au 29/09. (reprise le 29/09)<br />\r\nCliente prévenue du retour de Mme hoareau.','',0,10),(18665,'1',3390,1001,4,0,'2009-09-11 16:11:00',0,'11/09. Cliente avertie du retour de Mme Hoareau.','',0,10),(18666,'0',3292,494,4,0,'2009-09-11 16:12:00',0,'suite demande client presta déplacée au jeudi<br />\r\nintervenante ok <br />\r\nsoft mis a jour','',0,10),(18667,'0',1187,1001,4,0,'2009-09-11 16:12:00',0,'Pas pu laisser msg pour prévenir retour de Mme Hoareau.<br />\r\nA Rappeler.','',0,10),(18668,'1',1322,0,4,0,'2009-09-11 16:14:00',0,'Changement intervenante','',0,2),(18669,'1',1322,0,4,1,'2009-09-17 15:00:00',1,'Faire un point sur l\'organisation pour la semaine du 21/09','-2',18668,2),(18670,'1',3147,0,4,0,'2009-09-11 16:17:00',0,'Cliente informée du départ de mme Kaczmarska','',0,2),(18673,'0',4977,0,4,0,'2009-09-11 16:37:00',0,'16.09: Clt interessé par 2h/sem.<br />\r\nMme MERZI pourrait intervenir le mercredi de 16h à 18h.<br />\r\n16.09: Mess Rpdr clte<br />\r\n18.09/ cLT OK POUR PRESTA A COMPTER DU 30.09 AVEC MME MERZI<br />\r\n+ demander n° de portable du client car le n° que nous avons est pas correcte;<br />\r\n30.09: Mme MERZI ira seule chez la clte. Envoie des coordonnées ce jour.<br />\r\n30.09: Mme merzi a eut du mal à trouver. Interphone ne fonctionnement.<br />\r\n1.10: J\'ai eut la clte qui fut satisfaite du travail de mme merzi. La clte souahite 1 presta avec 1 remplacement','',0,9),(18675,'1',29,0,4,0,'2009-09-11 16:41:00',0,'Madame RENEAUME<br />\r\nDomicile : 01 47 04 27 03 Portable : 06 25 10 25 36<br />\r\n75016 PARIS 16<br />\r\n<br />\r\nDésire que vous la rappeliez car elle vient de recevoir une facture lui demandant régler les frais du mois de juillet, alors qu\'elle vous l\'a déjà réglée, merci.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 11 septembre 2009 à 14:26<br />\r\n','',0,2),(18676,'1',29,0,4,1,'2009-09-11 16:41:00',0,'Msg laissé sur port cliente pour dire que le règlement de juillet s\'est croisé avec l\'envoi d\'août','-2',18675,2),(18678,'0',0,1248,7,1,'2009-09-11 15:00:00',1,'','-2',18677,46),(18679,'1',4446,0,4,0,'2009-09-11 18:03:00',0,'Cliente informée du départ de mme Kaczmarska','',0,2),(18680,'1',569,0,4,0,'2009-09-12 11:25:00',0,'','',0,2),(18681,'1',569,0,4,1,'2009-09-12 11:25:00',0,'Client souhaite passer à 2h de presta au lieu de 3h à partir du 24/09. Préférence mercredi ou jeudi, arrivée entre 9h et 10h (après 9h clés à récupérer chez la gardienne)','1',18680,2),(18682,'1',834,0,4,0,'2009-09-12 11:41:00',0,'2eme msg laissé sur port cliente pour passer au mardi de 12h à 14h suite à sa demande du 31/08','',0,2),(18683,'1',1732,0,4,0,'2009-09-12 12:16:00',0,'Suite 2 msg laissés par le client car pas content qu\'on ne lui ait pas prévu de remplacement jeudi ou vendredi (pas de souplesse pour envoyer qq de notre effectif, si embauchait qq lui-même aurait le même pb, si pas de retour contacte S.Roblot, si pas de retour de S.Roblot changera de prestataire, ...)','',0,2),(18684,'1',1732,0,4,1,'2009-09-12 12:17:00',0,'Msg laissé sur port client pour expliquer qu\'un délai était nécessaire pour pouvoir transmettre les clés et instructions à la remplaçante + proposition remplacement avec mme Koffi lundi 14/09 de 14h à 17h + changement mme Berradja jeudi 9h-12h à partir du 17/09','-2',18683,2),(18685,'1',1732,0,4,1,'2009-09-12 17:13:00',0,'Client a bien eu le msg, pas besoin pour lundi car ils ont fait leur ménage et repassage. Ok pour jeudi matin, si pb rappeler','1',18683,2),(18686,'1',119,23,5,1,'2009-09-11 16:18:00',0,'Version Bennet : sur le mot il y avait écrit \"s\'il y a le tps faire le repassage\". Repassage pas fait car pas de tps ! bcp de poussière, ménage fait partout','-2',18617,2),(18687,'1',569,0,4,1,'2009-09-18 15:00:00',1,'Proposition pour changement intervenante','-2',18680,2),(18688,'1',2299,0,1,0,'2009-09-10 11:26:00',0,'Envoi courrier remerciement : Calvet, Sultan, Millet','',0,2),(18689,'1',2299,0,1,2,'2009-09-10 11:28:00',0,'Madame QUESSON<br />\r\n6 rue Jules Guesde<br />\r\n92130 Issy les Moulineaux<br />\r\n<br />\r\nRueil Malmaison, le 10 septembre 2009<br />\r\n<br />\r\nMadame, <br />\r\n<br />\r\nNous avons le plaisir de vous compter parmi nos clients fidèles depuis plusieurs années et nous vous remercions de votre confiance. <br />\r\n<br />\r\nVous venez de nous en donner une nouvelle preuve en nous recommandant auprès de Mesdames CALVET, SULTAN et CHAPOTOT avec qui nous travaillons ou allons probablement aussi travailler. Nous vous assurons que vous n\'aurez pas à regretter d\'avoir servi d\'intermédiaire car nous mettrons tout en œuvre pour donner satisfaction à ces personnes comme nous le faisons avec vous. <br />\r\n<br />\r\nEn vous remerciant vivement de votre intervention en notre faveur, nous vous prions d\'agréer, Madame, l\'expression de nos salutations distinguées.<br />\r\n<br />\r\nL’équipe Ménage et Compagnie<br />\r\n <br />\r\n','-2',18688,2),(18690,'0',1439,1206,4,0,'2009-09-14 09:22:00',0,'14.09: Mail clt demandant d\'arrêter ses presta du mardi avec mme schmitt. Mais maintiennent celle du vendredi','',0,9),(18691,'0',3918,1124,4,0,'2009-09-14 10:26:00',0,'appelle la cliente pour modif horaire<br />\r\ncelle ci pas satisfaite et peu dispo pour programmer autre presta donc arrête<br />\r\nsoft mis a jour','',0,10),(18692,'1',741,1233,7,4,'2009-09-14 10:37:00',0,'14/09. Laisser msg pour faire point sur 1ère presta.','-2',18453,10),(18693,'1',2573,1124,7,4,'2009-09-14 10:39:00',0,'14/09. Laisser msg pour faire point sur 1ère presta.','-2',18466,10),(18694,'0',4625,855,4,0,'2009-09-14 10:43:00',0,'Bonsoir,<br />\r\n<br />\r\nSuite à une modification ponctuel de mon planning de l\'association pour laquelle je travaille, je souhaiterais décaler les heures d\'interventions chez Mme Haverlant pour la journée du 22/09 <br />\r\nde 10h à 12h . J\'informerais Mme Haverlant Mardi prochain .<br />\r\n<br />\r\nA bientôt<br />\r\nBonne soirée<br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(18695,'1',3780,1166,4,0,'2009-09-14 10:27:00',0,'suite ct de cliente mise au point sur presta <br />\r\ncliente ok pour changement à 9h le mardi elle préfère.<br />\r\n<br />\r\npoint sur le logement et ce que veut la clte :<br />\r\n<br />\r\n<br />\r\nRDC : cuisine+entree+salle à manger+ couloir+escaliers NE PAS FAIRE LE SALON<br />\r\n1er : SdB+WC+3 chambres<br />\r\n2ème : Chambre de la fille + SdB PAS A FAIRE SAUF SUR DEMANDE<br />\r\n<br />\r\n1ère semaine : on commence par le haut, la suivante on commence par le bas <br />\r\nprévoir un CTRL ','',0,10),(18696,'1',4937,1233,7,4,'2009-09-14 10:48:00',0,'Laisser Msg pour définir une organisation sur les trois jours pour éviter que l\'intervenante s\'éparpille au fur et à mesure des pestations.','-2',18449,10),(18697,'1',4213,494,7,0,'2009-09-14 10:53:00',0,'','',0,10),(18698,'1',4213,494,7,1,'2009-09-14 10:53:00',0,'Pour faire point sur première presta. Clte très satisfaite de la presta.Ne plus lui changer d\'interv.','1',18697,10),(18700,'0',4644,1099,4,0,'2009-09-14 11:16:00',0,'Pas de news du client j\'ai mis une fin au presta<br />\r\na suivre','',0,10),(18703,'0',3715,67,4,0,'2009-09-14 11:21:00',0,'client absent les 8 - 15 -22 septembre 2009','',0,14),(18704,'1',580,0,1,0,'2009-09-14 11:31:00',0,'Pb de facture : cliente demande à déduire de la facture de juillet la presta du 29/07 (presta annulée le 28/07 => msg laissé sur répondeur, envoi mail de confirmation) <br />\r\n<br />\r\nMail envoyé le 28/07 :<br />\r\n<br />\r\nMadame, <br />\r\n<br />\r\nJe vous confirme avoir bien reçu votre message ce matin pour l’annulation de la prestation de cette semaine (mercredi 29 juillet).<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','',0,2),(18705,'1',1757,569,4,0,'2009-09-14 11:33:00',0,'ai tel clte pour lui dire les difficultés à trouver un remplct de lameira cause 30 mn de marche à pied<br />\r\nclte souhaite fin de semaine matin ou pm ','',0,10),(18706,'1',4937,1233,7,1,'2009-09-14 11:30:00',0,'Suite à mon msg rappel de la cliente.<br />\r\nLundi: RdC (Cuisine ,salon, Salle à manger, bureau + les WC)<br />\r\nMardi: Cuisine, + 2ème étage <br />\r\nVendredi: RDC (cuisine et aspi + wc + divers)','1',18449,10),(18708,'1',4570,0,4,0,'2009-09-14 11:44:00',0,'Annulation prestation le 14/09 Mme Souchard malade. Clte refuse un remplacement, MISE A JOUR SOFT OK.','',0,10),(18709,'1',3542,0,5,0,'2009-09-14 12:12:00',0,'Monsieur BACCARRERE<br />\r\nPortable : 06 07 94 01 56 <br />\r\n<br />\r\nEst très mécontent de vos services et en particulier de la femme de ménage qui est intervenue chez lui vendredi :<br />\r\n<br />\r\nElle est arrivée avec 1/2 heure de retard, elle \"faisait la tête\", n\'était pas du tout \"agréable\".<br />\r\nDe plus, elle a fait déborder l\'eau du fer à repasser .... elle continuait à verser de l\'eau alors que cela débordait !<br />\r\nC\'est Mme BACCARERE qui lui a dit qu\'il fallait arrêter !<br />\r\n<br />\r\n<br />\r\nIl est très très agaçé !<br />\r\n<br />\r\n<br />\r\nLe rappeler très rapidement ; attend votre appel -<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 14 septembre 2009 à 11:55<br />\r\n','',0,2),(18710,'1',4824,413,5,0,'2009-09-14 12:13:00',0,'Madame SHELDRAKE Stéphanie<br />\r\nDomicile : 01 41 29 04 45 <br />\r\n<br />\r\nIntervenante (Salima) qui est trés éfficace, mais n\'est pas à l\'heure. Elle vient d\'appeler pour signifier qu\'elle ne sera pas là avant 10h1/4-10h mais cela la bloque (c\'est la deuxième fois) et ne lui convient pas. Mme Sheldrake pense qu\'elle pourrait s\'organiser pour arriver à l\'heure (c\'est à dire 9h).<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 14 septembre 2009 à 09:36<br />\r\n','',0,2),(18712,'1',4824,0,5,1,'2009-09-14 12:25:00',0,'Cliente très satisfaite du travail de mme Boucherrab. Etant donné qu\'elle fait les bureaux le matin, les 2 fois elle est arrivée en retard, ce qui bouleverse le planning de la cliente car elle a des jumeaux en bas âge. Il faudrait que mme Boucherrab arrive à maxi 9h car la presta dure 4h et la cliente doit impérativement partir à 13h30 pour emmener ses enfants à la crèche, de plus entre 9h et 10h (H à laquelle la cliente couche ses enfants) mme Boucherrab a le temps de faire tout le haut de la maison.<br />\r\n<br />\r\nVoir avec mme Boucherrab pour faire les bureaux vendredi soir ou lundi plus tôt ou mettre une 2eme personne le lundi pour que ce soit plus rapide','1',18710,2),(18713,'1',4824,0,5,1,'2009-09-17 12:28:00',1,'Tenir informée si presta peut continuer d\'être assurée à 9h','-2',18710,2),(18729,'1',4655,1160,1,0,'2009-09-14 16:45:00',0,'LA CLIENTE SOUHAITE CHANGER D ORGANISATION : 3H DE MENAGE LE LUNDI POUR QUE LA MAISON SOIT FAITE ENTIEREMENT ET POUR LES 2H EN FIN DE SEMAINE : REPASSAGE ET REPASSER UN COUP DANS LES PIECES PRINCIPALES','',0,9),(18714,'1',4824,413,1,1,'2009-09-14 12:45:00',0,'Cliente très satisfaite, travail soigné, bon feeling, rapide','1',18379,2),(18715,'1',4781,657,7,0,'2009-09-14 13:15:00',0,'','',0,10),(18716,'1',4781,657,7,4,'2009-09-14 13:15:00',0,'laisser msg pour faire point sur 1ère presta.','-2',18715,10),(18717,'1',3948,1246,4,0,'2009-09-14 13:40:00',0,'RENOUVELLEMENT PERIODE ESSAI LE 9/11/09 POUR LE 17/11/09','',0,14),(18719,'0',3948,1103,4,0,'2009-09-14 13:43:00',0,'Mme GUEMENE EST DISPO LE MERCREDI SOIT MATIN SOIT AM<br />\r\nSI CLIENT DE 3H OU 4H LUI PROPOSER AU CAS OU','',0,14),(18720,'1',3948,796,7,0,'2009-09-14 13:45:00',0,'ELLE NE SOUHAITE PAS DE NOUVEAUX CLIENTS POUR L\'INSTANT CAR ELLE A UNE SCIATIQUE DEPUIS QQ MOIS.','',0,14),(18722,'1',226,7,5,1,'2009-09-14 14:10:00',0,'La cliente ne sait pas ce qu\'il s\'est passé et tenait à nous faire un retour au cas où elle ne serait pas la seule à avoir rencontré ce genre de pb avec mme Camara. Lors du remplacement d\'août 2008, elle avait eu le même pb (Nthiga).<br />\r\n<br />\r\n1h offerte en septembre pour insatisfaction','1',18721,2),(18723,'0',1827,438,4,0,'2009-09-14 14:34:00',0,'14.09: La clet a appelé afin de savoir si elle aurait 1 presta ce vendredi apm. Je lui ai dit que non pers de dispo sur son créneau horaire et ne souhaite pas en changer. Je lui ai dit que nous recrutions jeudi. Je dois la rappeler en début de sem. prochaine. <br />\r\n22.09 la clte souahite 1 remplaçante impérativement le vendredi apm de 13h30/14h pdt 2h. Voir avec Mme PONS si ok pour intervention.<br />\r\n28.09: Point mme pons : trop loin de chez elle<br />\r\n30.09: J\'informe la clte que je n\'ai tjrs pers. pour le vendredi. Je dois la recontacter lundi ou mardi si mme sanchez = validée.','',0,9),(18927,'0',5018,0,3,0,'2009-09-18 16:20:00',0,'INTERESSE PAR 5H HEBDO / AVAIT UNE AIDE MENAGERE EN CESU QUI L A QUITTE.<br />\r\n23.09: Clte confirme 5h de presta /sem<br />\r\n23.09: envoie SMS à mme bouaifi afin de savoir si ok pour ce clt<br />\r\n24.09: mess rpdr clte pour lui proposer inter de mme bouaifi le mardi de 12h30 à 14h30 et le jeudi de 8h45 à 11h45. Et que cela pourrait démarrer dès sem. prochaine<br />\r\n25.09: Clte ok pour presta mardi et jeudi aux horaires proposées. VA accompagnera le 29.09<br />\r\n2.10: Mess rpdr clte pour faire point suite aux inter<br />\r\n5.10/ mESS VIA ATOOCALL clte satisfaite du travail','',0,9),(18725,'0',0,1249,7,1,'2009-09-14 16:24:50',0,'Vérification des références','-2',0,10),(18726,'0',0,1249,7,1,'2009-09-14 15:00:00',1,'','-2',18725,10),(18727,'1',1347,0,4,0,'2009-09-14 16:32:00',0,'Madame MAURIN<br />\r\nPortable : 06 60 40 11 13 <br />\r\n<br />\r\nAbsente du 25/09 au 31/10 octobre inclus.<br />\r\n<br />\r\nReprise le 6 novembre.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 14 septembre 2009 à 13:50<br />\r\n','',0,2),(18728,'1',1347,0,4,1,'2009-09-14 16:32:00',0,'Msg laissé sur port cliente pour savoir si presta du 25/09 est maintenue car les presta ont lieu le vend et le 25/09 est un vend ! Changement d\'intervenante à leur retour de congés car mme Joseph ne peut pas rester 1 mois sans client à leur place','-2',18727,2),(18731,'1',3542,0,9,0,'2009-09-14 16:50:00',0,'3H VENDREDI 10H-13H','',0,2),(18777,'1',4771,992,1,0,'2009-09-15 15:20:00',0,'cliente satisfaite des prestations','',0,9),(18734,'1',4986,0,9,0,'2009-09-14 19:03:00',0,'2H PAS LUNDI MATIN NI JEUDI','',0,2),(18735,'1',4986,0,9,1,'2009-09-14 19:08:00',0,'Mme Sivathas mardi 9h-11h à partir du 22/09','-2',18734,2),(18843,'1',4146,928,1,0,'2009-09-16 17:19:00',0,'la cliente est très satisfaite de mme azzouzi et elle est ok de la garder pendant l\'absence de corinne','',0,9),(18737,'0',4987,0,3,0,'2009-09-15 08:02:00',0,'HABITE QUARTIER AIGUELONGUE / COMPARE ENTRE 2 STRUCTURES ET FAIT SON CHOIX / LE RELANCER RAPIDEMENT<br />\r\n18.09: Il doit voir 1 autre structure cet apm. Ns rappelera pour ns dire.<br />\r\n7.10: Mess rpdr clt afin de savoir si avait son choix','',0,9),(18739,'0',4988,0,3,0,'2009-09-14 08:04:00',0,'CONTACT TEL CE JOUR / REFLECHIT AVEC SON MARI / DEVAIT AVOIR UNE AIDE FINANCIERE POUR LE MENAGE QUI NE VIENT PAS<br />\r\n21.09: Relance prospect qui n\'a tjrs pas fait le point avec son mari. J\'zi convenu que si elle était interessée elle ns rappelle. Je ne vais pas l\'harceler','',0,9),(18771,'1',1977,104,4,0,'2009-09-15 14:54:00',0,'mme verteuel préfère mme hmamou à mme boyer ; informer mme hmamaou de la reprise des prestations à compter du 05.10 chez cette cliente<br />\r\n2.10: sms de rappel à mme hamamou','',0,9),(19105,'0',1383,0,1,0,'2009-09-24 15:23:00',0,'APPEL DE LA CLIENTE CE JOUR POUR NOUS INFORMER QU ELLE SOUHAITE RESILIER SON CONTRAT MOMENTANNEMENT POUR RAISONS FINANCIERES + ETAIT MOYENNEMENT SATISFAITE DE MLLE BRACKMAN','',0,9),(18741,'0',4265,1236,4,0,'2009-09-15 09:10:00',0,'Pesta mise à diakite suite départ pavlovic<br />\r\nEN ATTENTE CONFIRMATION CLIENTE <br />\r\nai laissé plein ed msg ','',0,10),(18742,'1',596,1015,4,0,'2009-09-15 09:52:00',0,'15.09: Mme BERTHE EST CHEZ LA CLTE : PERS.J\'ai laissé 1 mess sur rpdr, annulé la presta + facturée.<br />\r\n16.09: La clte a laissé 1 mess sur portable de VA. Elle aurait annulé? Je lui ai laissé 1 autre message pour faire point avec elle.','',0,9),(18743,'0',2268,438,4,0,'2009-09-22 09:53:00',0,'15.09: Mess rpdr clt pour l\'informer de l\'AM de Mme CAPLET et lui dire que nous recherchions qlqun pour les mercredi apm.<br />\r\n22.09:Mess rpdr clt pour lui proposer presta le lundi apm en alternance avec Mme PERRIER et avec comme aide-ménagère Mme ABBA. Cette presta pourrait commencer qu\'à compter du 5.10.09<br />\r\n30.09: Le clte était en CP dc ne ns a pas rappelé. Il souahite arrêter le contrat car trop souvent absent.','',0,9),(18745,'0',0,1250,7,1,'2009-09-15 09:54:50',0,'Vérification des références','-2',0,23),(18746,'0',0,1250,7,1,'2009-09-15 15:00:00',1,'','-2',18745,23),(18747,'0',3292,0,4,0,'2009-09-15 10:01:00',0,'annulation du client prestations du 25/09/09 et du 09/10/09. Mis à jour soft ok','',0,10),(18748,'1',1442,271,4,0,'2009-09-15 10:15:00',0,'15.09: J\'ai eut le clt qui rappelera si besoin d\'1 presta sinon non.<br />\r\n21.09: M. BOURGUIGNON OK pour avoir des presta cette semaine AVEC MmE SCHMITT et si besoin la sem. suivante.<br />\r\n28.09: Clt ok pour mme schmitt le 30.09 + 7.10 (+ mail de confiramtion à mme schmitt)<br />\r\n6.10: J\'ai informé le clt que mme SCHMITT pourra intervenir chez lui le 14+21.10 tant que mme garrouma est absente. Clt ok<br />\r\n22.10: Mess rpdr clt pour lui dire mme schmitt jusqu\'à mi-novembre.<br />\r\n28.10: Mme SCHMITT ne peut pas aller travailler enfant malade. Clt veut presta de remplacement. Ok pour jeudi 9h soit 2h ou 3h avec mme taleb.<br />\r\n29.10: Mme TALEB a fait 3h 9h30/12h30 ','',0,9),(18750,'1',1757,569,4,0,'2009-09-15 10:30:00',0,'ANNULATION PRESTATION DU 17/09/09 CAUSE ABS DE MME LAMEIRA. SOFT MIS A JOUR.','',0,10),(18751,'0',0,273,4,0,'2009-09-15 10:46:00',0,'PRESTATION DU 17/09/09 ANNULÉE CAR INTERVENANTE EN VISITE MÉDICALE. MIS A JOUR SUR SOFT.','',0,10),(18752,'1',4991,0,4,0,'2009-09-15 11:12:00',0,'15.09: La clte a reçu CESU PREFI 200.00€ de l\'état.<br />\r\nElle atd son 2nd end enfant. Actuellement elle est chez ses beaux-aprents. A compter du mois de novembre elle vivra chez elle au 118 rue du margal sur St Gely (à côté carrosserie Yvon).<br />\r\nRdz-vs clte le 17.09 à 15h. ','',0,9),(18888,'1',4991,0,3,0,'2009-09-17 16:03:00',0,'LE CLIENT VEUT 2 FOIS 3H JUSQU A FIN OCTOBRE (HABITE ACTUELLEMENT CHEZ SES PARENTS ET EST SUR LE POINT D ACCOUCHER) puis 3h hebdo quand aura emmenagé chez elle','',0,9),(18755,'1',2067,453,5,0,'2009-09-15 11:46:00',0,'Bonjour,<br />\r\n<br />\r\nJe viens une nouvelle fois vous exprimer ma profonde déception sur la prestation de Mme VINCENT à notre domicile. En effet, depuis la rentrée, nous avons pu constater une vive dégradation de la qualité du ménage effectué :<br />\r\n<br />\r\n- Nombreuse traces sur le sol du RDC<br />\r\n<br />\r\n- Doute sur le passage de la serpillère sur le parquet des chambres à l\'étage,<br />\r\n<br />\r\n- Miroir de la salle de bains à peine nettoyé (nombreuses traces et gouttes...)<br />\r\n<br />\r\nLes prestations réalisées par ses remplaçantes pendant ses vacances étaient quant à elles très satisfaisantes. Nous vous serions donc reconnaissants de bien vouloir contrôler le travail de Mme VINCENT et lui rappeler nos attentes (= trouver une maison propre à notre retour du travail sans être obligée de reprendre chiffon et serpillère pour repasser derrière elle !)<br />\r\n<br />\r\nJe vous remercie par avance des dispositions que vous voudrez bien prendre pour mener à bien cette mission.<br />\r\n<br />\r\nDans l\'attente de votre retour.<br />\r\n<br />\r\nFlorence GUERIN<br />\r\n<br />\r\n','',0,10),(18756,'1',3822,678,4,0,'2009-09-15 12:10:00',0,'ABS MME SOUCHARD 15/09/09 REMPLACÉE PAR MME MAUDUIT. CLIENTE OK ET INTERVENANTE OK. MIS A JOUR SUR SOFT.<br />\r\n','',0,10),(18757,'1',2245,1041,5,0,'2009-09-15 12:02:00',0,'15.09: Mme ZINE m\'a informée que l\'aspirateur était tombé sur 1 lampe au cour de sa presta (mais ce n\'est pas elle directement qui a touché l\'aspi). Voir va avant d\'appeler le clt.<br />\r\n16.09: La clte m\'a confirmé que sa lampe était cassée, sa valeur est de 50.00€ achetée chez HABITAT. je lui ai demandé de m\'adresser 1 courrier stipulant la casse + sa nouvelle facture et si a son ancienne facture aussi. La clte doit s\'en occuper au cour de la semaine. <br />\r\n28.09: La clte est allée racheter sa lampe = 49.00€.<br />\r\n15.10.09 : chèque de 49.00 € adressé ce jour à la cliente','',0,9),(18760,'1',3225,865,4,0,'2009-09-15 13:19:00',0,'Texto de Mlle FRANCOIS :<br />\r\n\"en accord avec Mme LEGRAS je travaille samedi au lieu de jeudi aux memes horaires. Mlle FRANCOIS\"<br />\r\nreçu le 15/09/09 à 13h17','',0,14),(18761,'0',4191,1249,4,0,'2009-09-15 13:44:00',0,'suite à mon appel à SERENA pour mettre en place la presta chez ce client<br />\r\nil m\'annonecnt tt simplement = FIN de presta <br />\r\nSoft mis à jour','',0,10),(18762,'1',4941,1236,7,4,'2009-09-15 14:05:00',0,'Laisser msg pour faire le point sur 1ère prestation en vue d\'un prochain ctrl.','-2',18548,10),(18763,'1',4950,1210,7,0,'2009-09-15 14:08:00',0,'','',0,10),(18764,'1',4950,1210,7,4,'2009-09-15 14:08:00',0,'Laisser msg pour faire point sur presta.','-2',18763,10),(18765,'0',4529,472,4,0,'2009-09-15 14:21:00',0,'Cliente annul presta du 18/09/09. interv prévenue.','',0,10),(18766,'0',4229,1231,4,0,'2009-09-15 14:23:00',0,'15/09/09 CHANGEMENT JOUR DE PRESTATION MARDI AU LIEU DU MERCREDI ET CHGT INTERVENANTE MME PIERRE AU LIEU DE MME SOUCHARD CLIENTE OK. MIS A JOUR SUR SOFT.','',0,10),(18781,'0',4992,0,3,0,'2009-09-15 16:31:00',0,'PERSONNE DE 84 ANS IMPOSABLE RECHERCHE UNE AIDE DE 2H HEBDO<br />\r\n28.09: Appel clte ok pour le mercredi 15h30/17h30 avec mme pons<br />\r\n2.10: NRP','',0,9),(19448,'0',4992,0,1,0,'2009-10-05 15:23:00',0,'cliente très satisfaite de mme pons','',0,9),(18783,'1',4538,0,4,0,'2009-09-15 16:45:00',0,'SUITE A LA DEMISSION DE MME JARLAND TROUVER QQUN POUR CETTE CLIENTE LE MERCREDI DE 13H A 17H OU LE VENDREDI DE 15H A 19H OU 18H / QUI PEUT ON METTRE ? LA TENIR INFORMEE DANS TOUS LES CAS','',0,9),(18955,'0',4936,992,4,0,'2009-09-21 12:47:00',0,'21.09: Envoie courrier banque','',0,9),(18786,'1',1573,0,4,0,'2009-09-15 16:51:00',0,'MESSAGE REPONDEUR AZZOUZI POUR SAVOIR SI OK DE FAIRE 4H CHEZ MERCIER LE 18.09 ','',0,9),(18840,'1',2299,0,4,0,'2009-09-16 15:44:00',0,'SMS envoyé à la cliente pour informer départ mme Kaczmarska','',0,2),(18788,'0',4522,678,4,0,'2009-09-15 17:22:00',0,'CLIENTE PAS SATISFAITE<br />\r\nMÉNAGE FAIT À PEU PRÈS<br />\r\nINTERVENANTE SVT MALADE OU QUI A DES VERTIGES<br />\r\nSOUHAITE GARDER LA REMPLACANTE OU BIEN ANNULE<br />\r\nPRESTA BASCULÉE<br />\r\nSOFT MIS A JOUR','',0,10),(18789,'1',4986,0,1,0,'2009-09-15 18:26:00',0,'','',0,2),(18790,'1',4986,0,1,1,'2009-09-30 18:26:00',1,'Point après 2 presta','-2',18789,2),(18791,'1',4993,0,9,0,'2009-09-15 18:35:00',0,'2H JEUDI MATIN (9h) DEBUT 01/10','',0,2),(18792,'1',4993,0,9,1,'2009-09-15 18:36:00',0,'Msg laissé sur port cliente pour informer de la réception du BC + connaitre contraintes','-2',18791,2),(18793,'1',4994,0,9,0,'2009-09-15 18:39:00',0,'2,5H VENDREDI, SINON JEUDI','',0,2),(18899,'1',4994,0,9,1,'2009-09-15 18:40:00',0,'Msg laissé sur port client pour connaitre contraintes jr/h','-2',18793,2),(18795,'1',1794,0,1,0,'2009-09-15 18:52:00',0,'','',0,2),(18796,'1',1794,0,1,1,'2009-09-15 18:52:00',0,'Msg laissé sur port cliente pour faire le point sur les presta','-2',18795,2),(18797,'1',4634,0,1,1,'2009-09-15 18:54:00',0,'Msg laissé sur port cliente pour faire un point','-2',18139,2),(18798,'1',584,0,1,1,'2009-09-15 18:57:00',0,'Msg laissé sur port cliente pour faire un point','-2',17619,2),(18804,'1',4993,0,9,1,'2009-09-15 19:20:00',0,'Cliente souhaite qq le jeudi matin à partir de 9h (8h30 la 1ere fois ou un samedi pour pouvoir rencontrer la personne).<br />\r\nLaissera ses clés dans la BL. Début pour le 01/10','-2',18791,2),(18800,'1',4963,0,9,1,'2009-09-22 11:00:00',1,'','-2',18539,2),(18801,'1',233,16,1,1,'2009-09-15 19:09:00',0,'Client satisfait, l\'a accueilli la 1ere fois pour tout lui montrer, est repassé chez lui le 10/09 et tout allait bien. <br />\r\nRAS','1',18137,2),(18802,'1',2203,0,1,0,'2009-09-15 19:18:00',0,'Point après 2 presta','',0,2),(18803,'1',2203,0,1,5,'2009-09-15 19:19:00',0,'Bonsoir,<br />\r\n<br />\r\nJe reviens vers vous afin de pouvoir faire un point sur les 2 prestations qui ont été réalisées par mme Berradja les 7 et 14/09.<br />\r\n<br />\r\nEtes-vous satisfaits par la qualité des prestations ? Y a-t-il des points à revoir ?<br />\r\n<br />\r\nDans l’attente de votre retour, je reste à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',18802,2),(19479,'1',5128,0,3,0,'2009-10-06 12:43:00',0,'DES QU\'ON A QQUN DE BIEN SUR BOULOGNE POUR 3X 2H/S LUNDI MERCREDI VENDREDI. ON L\'APPELE POUR QUE JE PRENNE LE RDV ','',0,2),(18857,'0',4367,1157,4,0,'2009-09-17 10:17:00',0,'17/09/09 ANNULATION PRESTATION INTERVENANTE MME BARRY MALADE. MAJ SOFT.','',0,10),(18808,'0',4316,1099,4,0,'2009-09-16 09:04:00',0,'16/09/09 annulation prestation car Mme Gervais abs ses enfants sont malades. Soft maj.','',0,10),(18810,'1',4956,453,7,1,'2009-09-16 09:52:00',0,'Clt n\'est pas satisfait de la prestation. Interv c\'est éparpillé un peu partout.<br />\r\nPriorité au REPASSAGE; ensuite les poussières aspi et sols à fond. finir sur Salle de bain à fond une fois sur 2 (en gros). Cuisine si reste du temps. ','-2',18809,10),(18811,'1',4956,453,7,6,'2009-09-22 11:00:00',0,'suite à mon ctrl: 4h suffisent pour la prestation. 1h30 repassage, 30min cuisine, 30min salle de bain, 1h30 pour les poussière et sols. Si cuisine est rangés 20min suffisent, 10min restantes soit la 2ème sdb soit autres...<br />\r\nEnvois de mail sur cette organisation au client.','0',18809,10),(18812,'1',4214,507,4,0,'2009-09-16 10:07:00',0,'16/09/09 ANNULATION PRESTATION MME DE SOUSA ABS. MAJ SOFT.','',0,10),(18813,'1',4595,836,1,0,'2009-09-16 10:45:00',0,'Point après 2 presta','',0,2),(18814,'1',4665,1174,7,6,'2009-09-17 11:00:00',0,'','-2',18042,10),(18815,'0',4671,854,4,0,'2009-09-16 10:46:00',0,'16.09: La clte annula sa presta du 17.09. On ne facture pas mais la prochaine fois oui','',0,9),(18816,'1',1357,299,7,6,'2009-09-17 12:00:00',0,'','-2',18322,10),(18817,'1',4595,836,1,1,'2009-09-16 10:46:00',0,'Client satisfait, est arrivée avec 1h d\'avance le 1er jour (rare car les précédentes arrivaient en retard !), ménage à fond (moins de tps pour repassage), repassage bien','1',18813,2),(18818,'1',4197,836,1,0,'2009-09-16 10:49:00',0,'Point après 2 presta','',0,2),(18819,'1',4197,836,1,1,'2009-09-16 10:50:00',0,'Qq points à revoir : la cliente est revenue lors de la presta du 15/09, mme Pereira était devant la télé au tel, sac aspi humide (ne pas passer la serpillère avant d\'aspirer !)','1',18818,2),(18820,'1',4197,836,5,0,'2009-09-16 10:58:00',0,'Suite presta 15/09 : mme Pereira était au tel avec la directrice de l\'école de son fils mais pas devant la télé. Demande de sortir pour des appels urgents mais de rattraper le tps passé au tel à la fin de la presta + donner des explications à la cliente.<br />\r\n<br />\r\nPour l\'aspi elle n\'a jamais aspiré d\'eau et passe bien l\'aspi avant la serpillère !','',0,2),(18844,'1',3690,413,5,0,'2009-09-16 17:58:00',0,'Mme Boucherrab a cassé le pommeau de douche en voulant nettoyer le calcaire. Demande de laisser un mot au client','',0,2),(18830,'1',5002,0,9,0,'2009-09-16 13:06:00',0,'2H JEUDI N\'IMPORTE QUELLE H (1er rdv merc)','',0,2),(18822,'0',5001,1082,4,0,'2009-09-16 12:00:00',0,'VA fera la formation de ménage','',0,9),(18824,'0',0,1145,7,0,'2009-09-16 12:10:00',0,'septembre 09 : porte-clefs et fiches produits : ok','',0,12),(18825,'0',0,1145,7,0,'2009-09-16 12:11:00',0,'sep 09 : porte-clés et fiches clients : ok','',0,12),(18826,'0',0,1145,4,0,'2009-09-16 12:12:00',0,'jjjj','',0,12),(18827,'1',2580,1124,4,0,'2009-09-16 12:32:00',0,'16/09/09 MODIF HEURE DE PRESTATION MME BOUNEB 13H30 AU LIEU DE 14H MONSIEUR IMBERT OK. MAJ SOFT OK.<br />\r\n','',0,10),(18828,'1',1190,0,1,0,'2009-09-16 12:37:00',0,'Madame DALIPHARD<br />\r\nDomicile : 01 58 22 48 70 Portable : 06 71 26 14 04 LA garenne<br />\r\n<br />\r\nDésire que vous la rappeliez sur le portable concernant sa facture du mois d\'aout.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 16 septembre 2009 à 11:36<br />\r\n','',0,2),(18829,'1',1190,0,1,1,'2009-09-16 12:38:00',0,'Msg laissé sur port cliente, nous rappeler','-2',18828,2),(18832,'1',4144,0,5,1,'2009-09-18 13:17:00',1,'Arrêter les presta : horaires incompatibles avec planning de Bennet + trop chiante','-2',18831,2),(18833,'1',3452,0,4,0,'2009-09-16 13:16:00',0,'16/09/09 ANNULATION PRESTATION MME TALL QUI DEVAIT EFFECTUER UN RPLT: MAL AU DOS. MAJ SOFT OK.','',0,10),(18834,'1',1778,843,7,0,'2009-09-16 13:53:00',0,'reçu en entretien mme de almeida suite pb chez lebolloch<br />\r\n<br />\r\nMME DE ALMEIDA est arrivée en avance chez clt (8h45) ce qui a causé la \"mésentente\"<br />\r\nAi replacé madame de almeida sur la posture \"professionnelle\" qu\'elle se doit de tenir. <br />\r\nLes clts ne sont pas \"ses\" clients mais ceux de ménage&cie, si un souci de compréhension ou de présentation avec un new client se présente (idem pour les autres) elle n\'est pas seule avec le client elle est \"trois\" .. <br />\r\nA savoir que mme est une personne qui n\'osera jamais fouiller cde son propre chef chez un client. Il faut donc bien valider avt new intervention l\'accueil du client pr explications ou description par nous m^me.<br />\r\nLui ai dit par ailleurs que l\'on avait aucun souci qt à son travail. ','',0,10),(18835,'0',2437,1097,4,0,'2009-09-16 14:03:00',0,'16.09: AM de mme MALEVET prolongé jusqu\'au 4.10.09. Remplacement = TOUMI<br />\r\n2.10 : Prolongation AM de mme malevet jusqu\'au 2.11.09. J\'ai dc modifié tout le dossier clt avant presta L+Mer+Ven de 9h à 11h. Maintenant Mme TOUMI L+J 9h12h et 1 mardi sur 2 3h.<br />\r\nClt satsisfait du travail de Mme TOUMI mais trouve qu\'elle fonctionne différemment et pas forcément organisé. Je lui ai propsoé 1 point qualité sem. du 12.10. Voir avec Planning VA + informer le clt<br />\r\n5.10: J\'ai informé le clt point qualité domicile le 13.10<br />\r\nà 13h.<br />\r\n6.10: Le clt ne souhaite pas la presta en + ce vendredi<br />\r\n8.10: Mme TOUMI souhaite réduire son contrat de travail=> arrêt d\'inter chez M. FAVIER; Vu avec VA pour mettre en place Mlle SANCHEZ chez lui le mardi matin pdt 3h, le jeudi matin pdt 2 ou3h et le vendredi matin pdt 3h. VA voit demain Mlle SANCHEZ dc fera le point avec elle. <br />\r\n12.10: M. FAVIER ok pour mardi +vendredi matin pdt 4h. Par contre souhaite maintenir rdz-vs avec mme ALBRECHT demain.','',0,9),(18836,'0',0,1145,4,0,'2009-09-16 14:34:00',0,'llll','',0,12),(18838,'1',4527,0,4,0,'2009-09-16 15:21:00',0,'Msg laissé sur port cliente pour informer départ mme Kaczmarska','',0,2),(18839,'1',4540,0,4,0,'2009-09-16 15:25:00',0,'Msg laissé sur port cliente pour informer départ mme Kaczmarska','',0,2),(18842,'1',4941,1236,7,1,'2009-09-16 17:01:00',0,'Rappel cliente très satisfaite de la prestation.','1',18548,10),(19260,'1',670,992,4,0,'2009-09-29 15:09:00',0,'J INFORME LA CLIENTE QUE MME DUFAY NE POURRA PAS INTERVENIR COMME CONVENU LE MERCREDI 30.09 ET LA CLIENTE N EST PAS INTERESSEE PAR UNE INTERVENTION LE VENDREDI. LA RAPPELER POUR LUI DIRE QUAND MME DUFAY POURRA INTERVENIR LE MERCREDI <br />\r\n2.10 j\'ai eut la clte qui annule sa presta du 7.10 car a 1 rdz-vs trés important, puis après elle organise son anniversaire de mariage qui lui prend bcp de tps. On a convenu que je la rapelle vers le 15.10<br />\r\n15.10: Mess rpdr clte. La clte a rappelé. Nouvelle intervenante mme lara à compter du 2.11. Or mme lara a posé le 2.11, informer clte presta le mercredi apm 4.11 <br />\r\n21.10 Clte souhaite avoir 1 presta le26.10 puis annule celle du 2.11 et reprise la semaine suivante13h30/15h30 si ok<br />\r\n21.10: Mess rpdr clte pour lui informer changement exceptionnel. Clte = absente actuellement dc voir vers fin octobre si appel de sa part. Mail mme lara<br />\r\n22.10: Mme LARA ok pour le 26.10 matin. Par contre à partir du 9.11 souhaite commencer à9h car doit déposer sa fille à l\'école.<br />\r\n27.10: Mme HUC contente de mme LARA. Elle a trouve moins rapide mais fait mieux les choses. Ce qu\'elle apprécie.<br />\r\n','',0,9),(19361,'0',5008,1249,4,0,'2009-10-01 16:01:00',0,'01/10/09 MME Ciroldi n\'a fait que 2 heures de prestation au lieu de 3h ce jour à la dde du client (sa femme est à la maternité donc ce dernier ne sait pas quoi donner comme tâches à l\'intervenante). MAJ SOFT.','',0,10),(18845,'1',1040,16,5,0,'2009-09-16 18:12:00',0,'Cliente pas satisfaite du repassage de mme Esene (3/4 du tps la presta est composée de repassage) traces sur vêtements noirs, la cliente enlève à chaque fois les vêtements fragiles. Avait l\'impression que vendredi dernier (11/09) ce n\'était pas mme Esene qui était passée ! (travail mieux fait que d\'habitude)','',0,2),(18846,'1',1040,0,5,1,'2009-09-18 09:00:00',1,'Changement d\'intervenante : mercredi ou jeudi à n\'importe quel moment de la journée','-2',18845,2),(18847,'0',0,1252,7,1,'2009-09-16 18:39:16',0,'Vérification des références','-2',0,2),(18848,'0',0,1252,7,1,'2009-09-16 15:00:00',1,'','-2',18847,2),(18850,'1',71,0,5,5,'2009-09-16 19:01:00',0,'Email envoyé à Steeven pour recontacter la cliente pour le dédommagement','-2',18849,2),(18851,'1',0,10,5,1,'2009-09-16 19:02:00',0,'Msg laissé pour avoir des explications sur ce qui s\'est passé lors du remplacement et savoir pourquoi nous n\'avons pas été avertis','-2',18849,2),(18852,'1',2203,0,1,5,'2009-09-16 19:05:00',0,'Bonjour madame, <br />\r\n<br />\r\nJe vous remercie de cette prise de contact. A priori la première impression est bonne. <br />\r\nCette semaine elle a effectué une prestation de 4h. En 2h30 elle a repassé 1 robe enfant, 1 haut et pantalon bb,14 Tshirt,3 pulls,3 chemises, 1 pantalon en lin, 1 protège matelat bb,1 paréo et 1 lange. <br />\r\nJe trouve cela un peu juste mais je n\'ai pas assez de recul ...<br />\r\n<br />\r\nCdt, <br />\r\n<br />\r\nStéphanie <br />\r\n<br />\r\n','-2',18802,2),(18853,'0',3753,0,1,0,'2009-09-16 22:41:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18854,'0',3753,0,1,1,'2009-09-17 13:00:00',1,'','-2',18853,20),(18855,'0',4598,0,1,0,'2009-09-16 22:41:40',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18856,'0',4598,1104,1,1,'2009-09-17 13:00:00',1,'','-2',18855,20),(18858,'0',1897,1124,4,0,'2009-09-17 10:25:00',0,'CT de clt qui arrête presta définitivement<br />\r\n<br />\r\n1) depuis 2 ans on eut 6 intervenantes<br />\r\n2) peur que mme bouneb quitte de nouveau m&c (???))<br />\r\n3) n\'ont plus les mêmes besoins car + de dispo et enfants + grands','',0,10),(18859,'0',1188,1246,4,0,'2009-09-17 10:41:00',0,'expéditrice : Marie-Annick Maurillon<br />\r\n <br />\r\nbonjour, nous avons convenu avec Mme Da Silva d\'un nouvel horaire pour vendredi. en effet cela se fera le matin. Mme Da Silva sera ma seule cliente ce jour, l\'après-midi étant à partir de ce jour pris, ainsi que le samedi.<br />\r\n <br />\r\nmes autres disponibilités : lundi de 8h30 à 16h30<br />\r\n mardi de 8h30 à 12h30<br />\r\n mercredi de 8h30 à 16h30<br />\r\n jeudi de 13h00 à 16h30<br />\r\n <br />\r\ncordialement.<br />\r\n','',0,14),(18860,'1',2676,421,4,0,'2009-09-17 10:47:00',0,'repassage 1.5 h 15.09.09<br />\r\n<br />\r\nvalerie<br />\r\n SAISI LE 16/09 CAR FACTURATION DEJA FAITE','',0,14),(18861,'0',1150,494,4,0,'2009-09-17 10:48:00',0,'Reçu lettre résiliation clt<br />\r\nai tel pour connaitre les motifs<br />\r\nSuite départ FERREIRA on l\'impression de faire de la \"formation\" ...<br />\r\nPas satisfait de la qualité <br />\r\nsurtout au niveau du repassage qui représente la moitié de la presta<br />\r\nsoft mis à jour ','',0,10),(18862,'1',3948,421,4,0,'2009-09-17 10:58:00',0,'pour info pratique:<br />\r\n<br />\r\nles mercredi 7.10 et 14.10 j ai rdv le matin chez l\'ophtalmo pour mes enfants . libre à partir de 10.30 ou l\'après-midi si besoin<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(18873,'1',3637,1055,4,0,'2009-09-17 14:57:00',0,'17.09: Mme MAREF pblm de VL dc aura du retard chez mme TSAKANIAS arrivée vers 9h/9h30. Elle m\'informe que la cliente lui a demander d\'intervenir mercerdi 23.09 pdt 2h.','',0,9),(19143,'1',5054,0,9,0,'2009-09-25 09:54:00',0,'','',0,2),(18865,'0',1266,273,4,0,'2009-09-17 12:40:00',0,'17/09/09 ANNULATION PRESTATION MME LAJUGIE EN VISITE MEDICALE.','',0,10),(18866,'0',0,1253,7,1,'2009-09-17 13:16:47',0,'Vérification des références','-2',0,2),(18867,'0',0,1253,7,1,'2009-09-17 15:00:00',1,'','-2',18866,2),(33198,'0',1083,0,1,0,'2010-09-09 13:18:00',0,'09/09/2010 : mail pour cesu dématérialisés (domiserve)<br />\r\n08/10/2010: mail du clt pour satisfaction JORDANE','',0,12),(18869,'0',5006,1206,4,0,'2009-09-17 13:45:00',0,'17.09: Appel de cette clte ns demandant une inter ponctuelle pour son fils vendredi prochain => Mme SCHMITT à partir de 9h.<br />\r\nMaison neuve de 180.00m². Nettoyage des sols+sanitaire+1 peu de poussière. J\'ai convenu avec la clte 2h,si besoin de + elle m\'appelera.<br />\r\nElle souhaite bénéficier aussi de presta à compter de la fin su mois pour chez elle. Son fils également prendrait des presta hebdo.<br />\r\nJ\'ai mis 1 taux de 22.00€ à voir avec VA.<br />\r\n21.09: La clte a bien rappelé pour ns communiquer adresse fils. Mais la clte souhaiterait 1 presta l\'apm et non pas le matin.=> Mess SENESSE afin de savoir si ok pour permutter presta le vendredi matin au lieu de l\'apm.<br />\r\n23.09: Clte ok <br />\r\n28.09: Point avec mme scmitt LA PRESTA A DURE 2H;=> facturation de la presta ce jour.','',0,9),(19101,'0',1617,0,1,0,'2009-09-24 14:40:00',0,'24/09 : laissé message : point presta?','',0,12),(18871,'1',1207,370,4,0,'2009-09-17 14:13:00',0,'client abs le 19/10/09<br />\r\nprevenir boivineau','',0,14),(18894,'1',2573,1124,4,0,'2009-09-17 17:07:00',0,'bonjour,<br />\r\nÉtant en congés la semaine prochaine, merci de prendre en compte notre demande d\' annulation de la prestation du vendredi 25 septembre 2009.<br />\r\nPar avance merci,<br />\r\nCordialement,<br />\r\nfrédéric ruet<br />\r\nisabelle catoia','',0,10),(18875,'1',2647,1157,4,0,'2009-09-17 15:00:00',0,'LE 18/09/09 ANNULATION PRESTATION MME BARRY MALADE. MAJ SOFT.','',0,10),(18876,'1',3685,1055,4,0,'2009-09-17 15:21:00',0,'17.09: Mess rpdr clte pour l\'informer que mme maref=pblm de vl dc ne pourra pas effectuer presta demain apm. Je lui ai dit que si besoin semaine prochaine mardi=mme philip.<br />\r\n21.09/ sI MME MAREF= absente ne pas prévoir de remplaçante. Par contre inter du 25.09 = 4h. Mme MAREF = ok<br />\r\n24.09: Mess rpdr clte pour lui dire que mme maref n\'a tjrs pas de VL et que cela allait durer 1 petit moment. Je lui ai proposé 1 presta le mardi matin de 9h à 13h avec mme BARA qui accepte d\'y intervenir.<br />\r\n24.09: Clte ok pour 10h/13h. Mme BARA aussi. Envoie mail pour coordonnées clte','',0,9),(18878,'0',4705,1055,4,0,'2009-09-17 15:25:00',0,'17.09: Mme MAREF m\'informe que le clt souhaiterait changer de jour. Avoir sa presta le mercredi matin au lieu du jeudi matin. Mme MAREF accepte de permutter de jour mais qu\'à partir de la sem du 28.09 car elle s\'est engagée a faire + de presta chez mme taskanias.<br />\r\n21.09: M. BELHASSEN ok pour inter le mercredi matin à compter du 30.09.<br />\r\n2.11/ J\'ai eut mme bouaifi qui ne sait pas trop si oui ou non car ça fait loin. Je lui ai dit que ns lui payerons 1 heure de trajet en plus.n Elle doit voir si pour elle c\'est faisable ou non. et me rappelera ','',0,9),(18880,'1',3893,1244,4,0,'2009-09-17 15:35:00',0,'16.09: Le clt a rappelé souhaiterait presta car immobilisé et ne part plus en CP (clavicule cassée). Je lui ai mis mme roullot le mardi apm.<br />\r\n17.09: Mess MMe ROULLOT pour qu\'elle me rappelle. <br />\r\nMme ROULLOT ok pour presta sur castelnau. Envoie mail le 18.09<br />\r\n23.09: Clt satsisfait mais moins rapide que Mme CAPLET. Clt souhaiterait inter. autre jour car mardi apm + vendredi en journée = problématique pour lui. <br />\r\n23.09: je lui ai proposé mme roullot le mercredi apm de 13h30 à 15h30. Clt ok. Mail à mme roullot<br />\r\n24.09: Pas de rpse. Dc je maintien ses horaires','',0,9),(19120,'1',902,0,9,0,'2009-09-24 16:54:00',0,'3H MERCREDI','',0,2),(18882,'1',2691,1124,4,0,'2009-09-17 15:41:00',0,'RPLCT MME BARRY PAR MME BOUNEB LE 21/09/09 CLTE OK.','',0,10),(18883,'1',4954,1174,7,0,'2009-09-17 15:45:00',0,'','',0,10),(18884,'1',4954,1174,7,1,'2009-09-17 15:45:00',0,'Cliente présente lors de la 1ère presta. Très satisfaite. prévoir passage en ctrl le 28/09/09.','1',18883,10),(18885,'1',4776,0,1,0,'2009-09-17 15:46:00',0,'Point après 2 presta','',0,2),(19201,'1',4954,1174,7,6,'2009-09-28 10:30:00',0,'Suite à mon ctrl RAS. Mme Magné est une bonne recrut. Clt Absente lors de la presta.','-2',18883,10),(18887,'1',4776,0,1,1,'2009-09-17 15:48:00',0,'Msg laissé sur port cliente pour faire un point + savoir si passe à 3h de presta','-2',18885,2),(19141,'1',1923,212,4,0,'2009-09-25 09:50:00',0,'25/09/09 décalée prestation du jeudi 24/09 au vendredi 25/09 de 14h10 à 16h10 exceptionnellement. Clte prévenue.','',0,10),(18890,'0',5009,0,3,0,'2009-09-17 16:16:00',0,'le client veut 3h hebdo : reco de NAVARRO sur clapiers<br />\r\n30.09: Clte ok pour disposer presta avec 1 remplaçante le vendredi matin Mme M\'HAMMEDI à la place de VA ds l\'attente de recruter qlqun.<br />\r\n8.10: Mess rpdr clte pur informer maintien de mme m\'hammedi + point qualité.<br />\r\n9.10: Clte trés contente de Mme M\'HAMEDI','',0,9),(19660,'1',5150,0,3,0,'2009-10-09 15:46:00',0,'ses parents habitent st gély et c\'est eux qui lui ont donné notre carte ; intéressée par 2 ou 3 h hebdo ; pas trop pressé;<br />\r\n21.10: Tjrs pas de candidats interessant<br />\r\n22.10: Mess rpdr clte pour informer que ns étions tjrs en cour de recrutement. Dès que j\'ai qlqun la rappeler<br />\r\ncontact le 09.11 avec le client : je l\'informe que nous n\'avons à ce jour validé aucun candidat sur son secteur ; le tenir informé dès qu\'on a quelqu\'un<br />\r\n9.12: Mess rpdr clte pr savoir si tjrs à la recherche de qlqun ou non<br />\r\n20.01: Point qualité clte : trés contente de la presta de Mlle LIGORI.','',0,9),(18893,'1',5003,591,4,0,'2009-09-17 16:31:00',0,'LE 22/09/09 MME DJABI EN VISITE MEDICALE, FAIRE RPLCT A CONFIRMER.','',0,10),(18895,'1',2790,644,4,0,'2009-09-17 17:13:00',0,'17.09: Mess rpdr clte pour informer cp de mme m\'hammedi le 21.09 + proposer 1 inter jeudi 24.09 apm pdt 3h. <br />\r\n22.09: Pas de rpse clte dc cela doit être bon pour elle','',0,9),(19007,'1',2028,657,4,0,'2009-09-22 10:52:00',0,'CLT à prévenu l\'intervenante et pas nous <br />\r\nCt du 22/09/09','',0,10),(18919,'0',3925,1152,4,0,'2009-09-18 11:40:00',0,'Elle ne pourra pointer car la cliente n\'a plus de tel.','',0,14),(19360,'1',4713,1081,4,0,'2009-10-01 15:51:00',0,'01/10/09 MMe louis n\'a pas fait sa prestation. Annulation sur soft.','',0,10),(18900,'1',4824,0,5,1,'2009-09-17 18:04:00',0,'Msg laissé sur port cliente pour dire que c\'est OK pour mme Boucherrab le lundi à 9h','1',18710,2),(18901,'0',0,86,7,0,'2009-09-17 18:17:00',0,'Demande envoi photocopie récépissé TS + nouveau TS dès qu\'elle l\'aura','',0,2),(18902,'1',5002,0,9,1,'2009-09-17 18:20:00',0,'Msg laissé sur port cliente pour informer réception BC + connaitre contraintes jr/h','-2',18830,2),(18903,'1',1794,1196,1,1,'2009-09-17 18:32:00',0,'Cliente satisfaite : salariée écoute bien les remarques, juste pb avec fermeture de la porte (alarme)','1',18795,2),(18904,'1',5012,0,9,0,'2009-09-17 19:05:00',0,'2H AVEC MME ALLOUN L/M','',0,2),(18905,'1',5012,0,9,1,'2009-09-17 19:09:00',0,'Msg laissé sur port cliente pour informer réception BC + proposition Alloun vendredi 16h-18h','-2',18904,2),(18906,'1',3931,1211,1,0,'2009-09-17 19:25:00',0,'Point après 2 semaines de presta','',0,2),(18907,'1',3931,1211,1,1,'2009-09-17 19:25:00',0,'Cliente très satisfaite, RAS ','1',18906,2),(18909,'1',1322,0,4,1,'2009-09-24 09:45:00',1,'','-2',18668,2),(18910,'1',1040,0,5,1,'2009-09-18 09:46:00',0,'OK pour Moreira mercredi 16h30-18h30','1',18845,2),(18911,'1',4118,1174,4,0,'2009-09-18 09:55:00',0,'18/09/09 ANNULATION PRESTATION MME MAGNE MALADE. MAJ SOFT.','',0,10),(18912,'1',3811,1018,4,0,'2009-09-18 10:00:00',0,'De : marie-line985.jadeau [mailto:marie-line985.jadeau@laposte.net] <br />\r\nEnvoyé : jeudi 17 septembre 2009 17:18<br />\r\nÀ : menage<br />\r\nObjet : <br />\r\n<br />\r\nBonjour,<br />\r\nJe me suis arrangée avec Mme Busson : j\'irai maintenant chez eux le mardi entre 12h30 et 14h30.<br />\r\nBonne fin de journée<br />\r\nMme Jadeau<br />\r\n','',0,14),(18913,'1',3948,1140,4,0,'2009-09-18 10:05:00',0,'Lynda abs ce jour car son fils est malade<br />\r\n18/09/09','',0,14),(18914,'0',4182,0,1,0,'2009-09-18 10:15:38',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(18915,'0',4182,994,1,1,'2009-09-19 13:00:00',1,'','-2',18914,20),(18916,'1',5013,0,9,0,'2009-09-18 10:51:00',0,'2H MERCREDI MATIN','',0,2),(20976,'1',3992,865,4,0,'2009-11-17 12:01:00',0,'texto de Mlle François<br />\r\nen accord avec la cliente elle bosse de 13h à 15h le 17/11/09','',0,14),(18917,'0',4276,1080,4,0,'2009-09-18 11:25:00',0,'183.09: clt annule le 30.09','',0,9),(18959,'0',4944,0,1,0,'2009-09-21 12:56:00',0,'clinte globalement satisfaite mais refaire un point à l\'issue de la sde prestation<br />\r\n25.09: Mess de la clte ns informant pas satisfaite de la 2nd presta de mme roullot => arrête le contrat.<br />\r\n25.09: Mess rpdr clte afin de savoir ce qu\'il n\'allait pas','',0,9),(18991,'1',3065,0,4,0,'2009-09-21 17:55:00',0,'message pour l\'informer du remplacement de mme Bouaifi le jeudi 22.09','',0,9),(18922,'1',4199,1041,4,0,'2009-09-18 11:57:00',0,'18.09: La clte souhaite réduire d\'1/2h pdt 3 mois pour raison de travaux. VA ok pour maintenir facturation au taux de6h/sem<br />\r\n12.10: Mme ZINA a appelé le 9.10 pour me dire que depuis le1er elle fait à nouveau 6h de presta/sem. ','',0,9),(18923,'0',5007,0,1,0,'2009-09-18 15:32:00',0,'seule disponibilité pour le client :<br />\r\nlundi de 13h45 à 16h45<br />\r\n<br />\r\nou alors :<br />\r\n2h le lundi : 13h45 à 15h45<br />\r\n1h30 le jeudi : 8h30 à 10h','',0,14),(18924,'1',1596,848,4,0,'2009-09-18 15:30:00',0,'Clte demande changement au vendredi sans imperatif horaire<br />\r\npas poss avec moreau<br />\r\ncherche intervenante<br />\r\nmis ds client en attente<br />\r\n<br />\r\n','',0,10),(18925,'1',4909,0,9,0,'2009-09-18 16:05:00',0,'finalement la cliente veut faire un essai avec mme garrouma à son retour de vacances le mardi 13.10. La recontacter pour confirmer la mise en place','',0,9),(18929,'0',782,1084,4,0,'2009-09-18 16:23:00',0,'elle a fait 3h le jeudi 17/09<br />\r\nelle ira le mercredi 23/09 <br />\r\naprès les prestations auront lieu le lundi am de 14h à 17h','',0,14),(18930,'0',674,0,4,0,'2009-09-18 16:28:00',0,'LA CLIENTE DEMENAGE A LA MI NOVEMBRE / L APPELER POUR SAVOIR SI CONNAIT LA DATE EXACTE DE REISLIATION DU CONTRAT ET TROUVER UN CLIENT POUR MME HMAMOU','',0,9),(19931,'0',0,1285,7,1,'2009-10-20 12:02:11',0,'Vérification des références','-2',0,9),(18932,'1',5019,0,9,0,'2009-09-18 17:52:00',0,'3H DEBUT SEMAINE','',0,2),(18933,'1',5019,0,9,1,'2009-09-18 17:52:00',0,'Client appelé pour proposer mme Anton mardi 9h30-12h30 car mme Boucherrab n\'a plus de dispo. Client voit avec sa femme pour 1er rdv et rappelle lundi','-2',18932,2),(18934,'1',4634,1209,1,1,'2009-09-18 19:04:00',0,'Cliente très satisfaite, RAS tout se passe très bien','1',18139,2),(18935,'1',5015,0,9,0,'2009-09-18 19:06:00',0,'5H en 2 fois','',0,2),(18936,'1',5015,0,9,1,'2009-09-18 19:06:00',0,'Msg laissé sur port cliente pour proposer mme Semedo lundi/jeudi 15h30-18h','-2',18935,2),(18937,'1',5015,0,9,1,'2009-09-21 11:07:00',1,'','-2',18935,2),(18938,'1',3782,15,5,0,'2009-09-18 19:08:00',0,'Msg de la cliente pour dire qu\'elle n\'est pas très satisfaite de la qualité des prestations. Elle a l\'impression que la presta du 17/09 n\'a été réalisée qu\'à moitié','',0,2),(18939,'1',3782,0,5,1,'2009-09-21 11:09:00',1,'','-2',18938,2),(18940,'1',569,0,4,1,'2009-09-18 19:35:00',0,'OK pour mardi mme Camara 9h30-11h30 à partir du 22/09','-2',18680,2),(18941,'1',3931,1211,7,0,'2009-09-09 11:00:00',0,'','-2',0,2),(18942,'1',3931,1211,7,6,'2009-09-09 11:00:00',1,'Bcp de repassage, il va falloir au moins 3 ou 4 presta avant qu\'elle puisse se mettre à jour. Repassage bien fait.','-2',18941,2),(18943,'1',1794,1196,7,0,'2009-09-10 16:00:00',0,'','-2',0,2),(18944,'1',1794,1196,7,6,'2009-09-10 16:00:00',1,'La maison est grande donc ne pas tt faire à chaque presta.<br />\r\n<br />\r\nImpératif : faire la cuisine et salon (pièce principale à l\'entrée) à chaque presta + sanitaires (2 wc, 2 sdb => penser à enlever les cheveux ds bouchons lavabos et baignoires) <br />\r\n<br />\r\nAlterner une fois l\'étage du haut (chbres enfts), une fois le bas (chbre parents)<br />\r\n<br />\r\nNettoyage de la cuisine revu (traces sur inox) + aspiration sols (moutons ss canapé, cheveux ds sdb)','-2',18943,2),(18945,'0',0,1254,7,1,'2009-09-21 08:26:59',0,'Vérification des références','-2',0,46),(18946,'0',0,1254,7,1,'2009-09-21 15:00:00',1,'','-2',18945,46),(18949,'0',0,1255,7,1,'2009-09-21 09:39:50',0,'Vérification des références','-2',0,23),(18950,'0',0,1255,7,1,'2009-09-21 15:00:00',1,'','-2',18949,23),(18951,'0',0,1256,7,1,'2009-09-21 09:46:46',0,'Vérification des références','-2',0,23),(18952,'0',0,1256,7,1,'2009-09-21 15:00:00',1,'','-2',18951,23),(19006,'1',721,1229,4,0,'2009-09-22 10:47:00',0,'22.09: Mme MALEVET = AM => presta avec 1 remplaçante Mme BOUAIFI de 13h à 16h.<br />\r\n22.09: Mess rpdr clte pour lui proposer.<br />\r\nClte ok + inter le 25.09 apm aussi','',0,9),(18953,'0',3855,1001,4,0,'2009-09-21 10:02:00',0,'Clte ne veut plus MME HOAREAU<br />\r\nA REFUSE LA PRESTA CE MATIN <br />\r\nSOFT MIS À JOUR ','',0,10),(19500,'1',653,0,4,0,'2009-10-06 17:41:00',0,'Absence mme By','',0,2),(18962,'0',0,1258,7,1,'2009-09-21 15:00:00',1,'','-2',18961,9),(18963,'0',0,1259,7,1,'2009-09-21 13:01:21',0,'Vérification des références','-2',0,9),(18964,'0',0,1259,7,1,'2009-09-21 15:00:00',1,'','-2',18963,9),(18982,'1',4144,0,5,1,'2009-09-21 17:18:00',0,'Msg laissé sur fixe pour décaler presta car 11h-13h devient impossible + Bennet absent le 23/09 car en formation','-2',18831,2),(18965,'0',2209,1082,4,0,'2009-09-21 14:44:00',0,'21.09: suite absence de mme GARROUMA j\'ai prévenu le clt que je ne savais pas qd elle rentrerait. Dc j\'ai prévenu le clt pour lui proposer Mlle BRACKMAN tous les jeudi de 13h30 à 16h30 jusqu\'au retour de Mme GARROUMA;','',0,9),(18967,'1',706,1082,4,0,'2009-09-21 14:46:00',0,'21.09: Vu clte ok pour MLLE BRACKMAN dans l\'attente du retour de mme garrouma. Intervention le mercredi de 14h à 17h en laternance avec 2h.<br />\r\n2.10: Mlle BRACKMAN interviendra chez messina jusqu\'au retour de mme garrouma','',0,9),(18969,'1',901,1082,4,0,'2009-09-21 14:50:00',0,'21.09: Absence de mme garroma=> remplacement avec mme valdes le jeudi matin jusqu\'à son retour<br />\r\n8.10: VA a rencontré Mme JEAN est lui informée que Mlle BRACKMAN interviendra les jeudi apm à partir du 15.10.09.<br />\r\nClte ok<br />\r\n16.10: RAS','',0,9),(19046,'0',4246,1080,4,0,'2009-09-23 11:49:00',0,'2309: Mes rpdr clte car mme philip =CP le 28.09 dc pourrait intervenir le mardi apm 3 ou4h.<br />\r\n24.09: La clte annule sa presta car reçoit du monde. Elle m\'a demandé si mme philip pourrait rester 1h en + vendredi. Pas possible car a 1 clt après elle.<br />\r\nLa clte m\'a demandée comme ça se passera qd mme philip en CMAT. Je lui ai dit remplaçante. Elle souahite 1 presta en binome : ok','',0,9),(19623,'1',0,0,3,3,'2009-10-09 17:00:00',1,'','-2',19417,2),(18975,'0',1650,217,4,0,'2009-09-21 16:50:00',0,'finalement toutes les semaines','',0,14),(18976,'1',5030,0,3,0,'2009-09-21 16:52:00',0,'le client veut 3 h hebdo (parents de soulas laurent) à partir du 20.10 le mardi matin ou am : client retraité présent pendant les prestas<br />\r\n15.10: J\'ai essayé de laisser 1 mess sur rpdr fixe, mais pas possible+ appel sur portable pas de possibilité de laisser mess. Je voulais informer le clt mise en place de mme saboureau mardi 28.10 apm<br />\r\n16.10: Mess rpdr clt pour informer mise ne place mme saboureau le 28.10 apm. <br />\r\n27.10: Mise en place seule de mme SABOUREAU<br />\r\n28.10: Clte satisfait du travail de mme SABOUREAU. Il l\'a connaissait par le biais de son ex-mari. Clt contente. Mme saboureau aussi (pas de pblm qu\'elle connaisse le clt).','',0,9),(20296,'1',3736,0,1,0,'2009-10-28 17:39:00',0,'Point après changement intervenante','',0,2),(18978,'1',4792,1097,4,0,'2009-09-21 16:53:00',0,'21.09: Mme TOUMI m\'a dit qu\'elle préférerait aller chez le clt après HERNANDEZ, c\'éad permutter ses horaires. <br />\r\nMess rpdr clte pour savoir si ok pour ce changement, car son mari fait du sport (avant ou pdt°;','',0,9),(18983,'1',5012,0,9,1,'2009-09-21 17:21:00',0,'Veut le lundi ou mardi. Voir pour décaler Roques au vendredi et rappeler la cliente, sinon autre intervenante','-2',18904,2),(18984,'1',5012,0,9,1,'2009-09-22 17:22:00',1,'','-2',18904,2),(18985,'1',3717,0,1,0,'2009-09-21 17:27:00',0,'Madame,<br />\r\nMa mère vous a laissé des messages sur votre répondeur mais vous ne nous avez pas rappelée(s).<br />\r\nVoici notre problème : depuis la mi-juillet et jusqu\'à fin août, nous n\'avons pas eu de femme de ménage en raison de nos vacances. Cependant, vous nous avez prélevé les sommes de 360 puis 220 euros durant cette période (les 342 euros prélevés début juillet correspondant au mois de juin, je suppose). <br />\r\nDonc avant tout, je voudrais svp un décompte exact des heures et les factures correspondantes pour cet été. <br />\r\nSinon, suite à l\'impossibilité de communiquer correctement avec vos services, je suis désolée mais je vais faire opposition à vos prélèvements automatiques auprès de ma banque et arrêter notre contrat à partir de la semaine prochaine (je garde donc les 4 heures ce vendredi, qui sont le dernier RDV du mois de septembre, mais ensuite on arrête tout pour octobre), svp indiquez-moi la marche à suivre.<br />\r\nMerci d\'avance<br />\r\nBien cordialement<br />\r\n','',0,2),(18986,'1',3717,0,1,1,'2009-09-21 17:28:00',0,'Msg laissé sur port cliente pour qu\'elle nous recontacte (jamais eu d\'appel de sa mère, factures correspondent bien aux presta effectuées, impossibilité de pointer chez la cliente mme Aidara nous bipe tous les vendredis)','-2',18985,2),(18987,'1',2270,0,1,0,'2009-09-21 17:33:00',0,'Monsieur LAGNEAU Thierry<br />\r\nPortable : 06 83 14 91 08<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nNe pas aller sur le balcon car le volet est cassé.<br />\r\n<br />\r\nIl récupérera les clefs à la fin de la prestation de ce jour à 16h00 car il déménage.<br />\r\n<br />\r\nDésire que vous le rappeliez .<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 21 septembre 2009 à 09:20<br />\r\n','',0,2),(18988,'1',2270,0,1,1,'2009-09-21 17:33:00',0,'Client déménage dans le 15ème mais ne sait pas encore à quelle date il reprendra les presta. Nous rappelle avant la fin de la semaine','-2',18987,2),(18989,'1',4544,0,5,0,'2009-09-21 17:42:00',0,'mme doucine a cassé un vaporisateur roger gallet (eau de rose) qu\'on trouve en pharmacie d\'environ 20 cm de haut. Appeler la cliente pour lui demander de racheter ce flacon. Nous lui remboursons sur présentation de la facture d\'achat<br />\r\n23.09: Mess rpdr clte pour informer que mme doucine a cassé 1 bouteille. Je lui ai demandé qu\'elle ns rappelle sans préciser que nous la rembourserions<br />\r\n30.09: Mme DOUCINE m\'a informé que clte n\'avait pas de carnet de liaison dc envoie ce jour. Pblm avec la belle-mère qui lui met la press°(lui dit qu\'il ne lui reste qu\'1/2h or il restait 1h20!). Mme DOUCINE est un peu excédé par le climat chez cette clte.<br />\r\n15.10: Clte m\'adresse facture de son flacon. Clte ok pour permutter de jour à compter du 30.10.09<br />\r\n26.10: Tjrs rien reçu => NS VERRONS BI<br />\r\nEN SI ELLE NS ADRESSE SA FACTURE AVEC SON REGLEMENT<br />\r\n04.12.09 REGLEMENT SINISTRE : CHEQUE DE 24.90 ENVOYE','',0,9),(18993,'1',5031,0,1,0,'2009-09-21 19:15:00',0,'Presta ponctuelle avant état des lieux. Appt vide 40m² tout faire à fond (murs, vitres, placards, ...). Presta vendredi 30/10 de 9h à 13h','',0,2),(18994,'1',5031,0,1,1,'2009-10-20 19:16:00',1,'Donner nom intervenante pour la presta du 30/10 + prendre coordonnées','-2',18993,2),(18995,'1',5032,0,9,0,'2009-09-21 19:51:00',0,'4H (2*2)','',0,2),(18996,'1',1120,233,4,0,'2009-09-22 09:32:00',0,'22/09/09 annulation prestation Mme Paumard abs soft mis à jour.','',0,10),(18997,'0',1439,1206,4,0,'2009-09-22 09:43:00',0,'22.09: Mess rpdr clte afin de savoir si serait ok pour permutter sa presta du vendredi 25 au matin au lieu de l\'apm.<br />\r\n24.09: Clte ok','',0,9),(18999,'1',4730,0,1,1,'2009-09-22 09:57:00',0,'Msg laissé sur port cliente pour faire le point','-2',18297,2),(19302,'1',4120,853,4,0,'2009-09-30 16:29:00',0,'30/09/09 Envois email à MMe STENGER pour dder de décaler la prestation du jeudi 01/10 du matin l\'après-midi de 13 à 16h, attente d\'une réponse.','',0,10),(19003,'0',2407,915,4,0,'2009-09-22 10:22:00',0,'22/09/09 ANNULATION PRESTATION PAR LA CLTE, SOFT MIS A JOUR.','',0,10),(19004,'1',1573,1258,4,0,'2009-09-22 10:31:00',0,'22.09: Suite absence de Mme GARROUAM je viens d\'informer la clte qu\'elle aura Mme BAGDADI à compter de ce vendredi. Clt ok pour inter le lundi + vendredi<br />\r\n30.09: Clte satisfaite de mme bagdadi mais souhaiterait conserver mme garrouma','',0,9),(19009,'1',3353,233,4,0,'2009-09-22 11:11:00',0,'PREVENUE CLTE SUR REPONDEUR DE L\'ABS DE MME PAUMARD. SOFT MIS A JOUR.','',0,10),(19010,'0',4550,1097,4,0,'2009-09-22 11:34:00',0,'22.09/ La clte a appelé car mécontente de Mme TOUMI. Elle prend des initiatives qui ne sont pas les bonnes. Exple met en marche 2 machines à laver le linges alors qu\'il fait mauvais. A repasser ajd\'hui et n\'a pas fait les sols du bas. Or ménage = priorité pour la clte. Voir VA pour point qualité au sein du domicile de la clte.<br />\r\n+ le clte m\'a informé que le 11.09 mme toumi n\'a fait que 1h au lieu de 3h et qu\'elle aurait récupérer 1h le 15.09. Vu pointage. Aucun le 11.09 pointage=> facturation ajustée<br />\r\n22.09: Clte ok pour point qualité le 29.10<br />\r\n23.09: Mess rpdr mme TOUMI pour faire le point sur presta mme OSZOWSKI + point sur pointage irrégulier (voir fini avant!!). Je lui ai demandé de ma rappeler<br />\r\n25.09: mme toumi ne nous a pas rappelé. Maitien du point qualité','',0,9),(19012,'1',4285,237,4,0,'2009-09-22 11:44:00',0,'Le client annule pour le 23/09 et 7/10 donc retour de Mme MOISAN 21/10/09','',0,14),(19013,'1',3837,1180,5,0,'2009-09-22 11:37:00',0,'22.09/ Appel de M. LANNELONGUE m\'informant de Pblm de Mme VALDES; Elle part bien avant sans pointer ou pointe en partant 20mn à l\'avance.<br />\r\n23.09: J\'ai eut mme lannelongue ok pour presta demain avec mme tironi + remplacement les lundi+mercredi apm avec mme doucine<br />\r\n28.09: Mme DOUCINE ne fera que 2h30 de presta (mise en place...).<br />\r\n30.09: Mess rpdr clte pour faire point sur ses presta avec mme tironi + mme doucine/ + savoir si interessée pour presta de mme tironi. Envoie d\'1 carnet de liaison.<br />\r\n30.09:2nd mess à la clt<br />\r\n30.09: Clte ok pour presta mme tironi. Vu VA on a bien réceptionné le détail des heures effectuées.<br />\r\n7.10 : Envoie nouvelle facture clt<br />\r\n15.10: La clte souhaitait garder mme doucine car travail trés bien. Modification ds planning de mme doucine afin qu\'elle puisse conserver ce clt.<br />\r\nClte ok pour démarrage des presta du jeudi dès le 29.10 à 13h. Si cela ne convient pas à son mari, ns en fera part. Mais elle dit oui.','',0,9),(19015,'0',5035,0,4,0,'2009-09-22 11:56:00',0,'22/09/09 ANCIEN CLIENT SERENA 42861 GARDE MÊME INTERVENANTE ET JOUR D\'INTERVENTION. SOFT MIS A JOUR.','',0,10),(19016,'1',3866,569,7,0,'2009-09-22 12:41:00',0,'','',0,10),(19017,'1',3866,569,7,1,'2009-09-22 12:41:00',0,'Laisser msg pour faire point sur new interv Mme Lameira.','-2',19016,10),(19018,'1',4730,1116,1,1,'2009-09-22 13:24:00',0,'Cliente satisfaite des interventions, cuisine faite en profondeur (c\'est ce que demande la cliente), bien qu\'elle vienne à 8h30 comme ça elle peut voir des choses avec mme Fortes','1',18297,2),(19019,'1',2647,1157,4,0,'2009-09-22 13:59:00',0,'22/09/09 SI PROLONGATION MALADIE MME BARRY CLT MIS AU COURANT POUR PRÉVOIR UN REMPLACEMENT VENDREDI APRÈS-MIDI.','',0,10),(19054,'0',3144,569,4,0,'2009-09-23 15:12:00',0,'23/09/09 rplct de MMe LAMEIRA par MME SOUCHARD le 30/09/09 de 09h à 14h. Pas de remise de clés car belle-mère présente.','',0,10),(19021,'1',1657,848,7,4,'2009-09-22 15:20:00',0,'POUR FAIRE SUR CTRL','-2',18162,10),(19022,'0',4970,0,9,1,'2009-09-29 15:21:00',0,'','-2',18625,14),(19024,'1',4995,1249,7,0,'2009-09-22 15:37:00',0,'','',0,10),(19025,'1',4995,1249,7,1,'2009-09-22 15:38:00',0,'Pour faire point sur les premières prestas. Clte Satisfaite.','1',19024,10),(19026,'1',4995,1249,7,6,'2009-09-25 11:00:00',0,'grande maison. Beaucoup de choses à reprendre tel que (les poignet des portes, interrupteur, mirroirs, vitres, haute d\'aspirations.Dans les toilettes (le dessous, et les tuyaux). A revoir en presta courant du mois d\'octobre. ','-2',19024,10),(19027,'1',5036,0,9,0,'2009-09-24 17:10:00',0,'5h/s le vendredi de préférence, 3h de ménage 2h de repassage.','',0,19),(19033,'1',4538,0,1,0,'2009-09-22 17:58:00',0,'contact ce jour l\'informant que nous n\'avons persone actuellement sur ses créneaux ; nous l\'appelerons dès que nous aurons qqun de dispo le mardi ou vendredi de 15h à 19h ou le mercredi de 13h à 17h ou 2* 2h sur les mêmes créneaux<br />\r\n16.10 Clte trés contente de mme schmitt<br />\r\n19.10: Mme SCHMITT a répondu à mon mail. Presta de 4h juste (3 1/2h de repassage + 1/2h de ménage)/Elle pense que 4h = juste au niveau du temps. Refaire 1 point avec elle aprés sa 2nd inter.<br />\r\nA compter du 21.10 13h30/17h30<br />\r\n22.10 Mail à Mme SCHMITT pour savoir comment sa 2nd presta s\'est passée.<br />\r\n22.10mME schmitt m\'a dit qu\'il n\'y avait pas de lumière chez clte. Centrale vapeur qui fuit (eau qui tombe de la planche à repasser car molleton trop fin), chemise toute boutonnée => perte de tps<br />\r\n27.10;: Pas de rpse de la clte. Envoie mail à mme schmitt pour le lui dire et qu\'elle me tienne au courant. Peut-être que la clte aura acheté des ampoules afin qu\'elle puisse voir correctement. J\'annule le suivi, car si ok mme schmitt ne me rappellera pas forcément','',0,9),(19035,'1',4776,893,1,1,'2009-09-22 18:35:00',0,'Cliente très satisfaite de mme Beye (c\'est le jour et la nuit par rapport à la presta qu\'elle avait eu avec mme Abé en août) et passe à 3h à partir du 16/09','1',18885,2),(37341,'0',6047,0,4,0,'2011-01-14 09:39:00',0,'14.01: Appel de Mlle POIREL m\'informant que le clt ns aurez adressé 1 mail pour 1 demande d\'heure complémentaire par semaine. Il s\'avère que je n\'ai rien reçu. Mlle POIREL fera 9/12 et 14/17 le vendredi. Ajd\'hui 9/11 & 14/18h.<br />\r\nJ\'appelle le clt pour avoir confirmation. Il confirme sa demande mais m\'informe qu\'il ne nous avait pas adressé ce fameux mail. Suite à sa demande je lui adresse 1 mail de confirmation.','',0,9),(19031,'0',3979,0,1,0,'2009-09-22 17:09:00',0,'Client n\'a pas annulé deux prestations 21 et 25 aooût','',0,21),(19032,'0',4500,0,1,0,'2009-09-22 17:09:00',0,'22/09/09 pb règlement : 3 prest facturées (31/07, 07/08, 14/08)cet été car mr charpentier ne nous a pas donné de date de congés: exceptionnellement ces 3 prest annulées et pas facturées,mais j\'ai bien repréciser à mme charpentier de respecter les 72h de préavis dorénavant ','',0,21),(19037,'1',3717,0,1,5,'2009-09-22 19:41:00',0,'Madame,<br />\r\n<br />\r\nJe reviens vers vous suite à votre message laissé hier soir.<br />\r\n<br />\r\nConcernant les problèmes de factures et de prélèvements, vous trouverez ci-joint les factures qui vous ont été adressées par courrier chaque fin de mois, et qui correspondent bien aux prestations réalisées à votre domicile (mai 342€, juin 360€, juillet 222€). Effectivement en août il n’y a pas eu de prestation, vous n’avez donc pas reçu de facture.<br />\r\n<br />\r\nEn juillet vous avez été prélevée de la facture de juin, soit 360€, et en août de la facture de juillet, soit 222€. Il est donc normal qu’il y ait des prélèvements pendant la période d’été.<br />\r\n<br />\r\nPour tout arrêt des prestations, vous devez nous faire parvenir un courrier recommandé suite à la dernière prestation réalisée afin que nous puissions mettre à jour votre dossier client.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',18985,2),(19038,'0',5039,0,4,0,'2009-09-23 09:20:00',0,'cLT INTERESSE POUR DES PRESTA<br />\r\n1.10 ; Point avec la clte qui n\'a tjrs pas statué (car a vu d\'autres structures). Elle doit voir cela ce week-end. Et ns informera .<br />\r\n7.10: Mess rpdr clte de relance.','',0,9),(19636,'1',5146,0,3,0,'2009-10-09 11:58:00',0,'','',0,2),(19040,'0',4395,451,4,0,'2009-09-23 09:30:00',0,'23.09: Mme AGRABHA n\'est pas allée chez la clte le 22.09 au lieu du 21.09 (avait 1 jour de CP)car on ne lui aurait pas confirmé. Mail serena ','',0,9),(19041,'1',4214,507,4,0,'2009-09-23 09:10:00',0,'madame Popovics a refusé ce matin madame de sousa.<br />\r\nLui ai tel explications de mme :<br />\r\n<br />\r\nN\'a pas apprécié que mme de de sousa ne l\'ai pas prévenue de son absence de la semaine dernière, \"qu\'elle n\'ai pas répondu à son appel alors qu\'elle nous a répondu\"<br />\r\nMMe POPOVICS est dérangée par \"des choses\" qu\'elle ne veut pas me dire \"veut pas accuser sans preuves\" no comment ???<br />\r\n<br />\r\nSouhaite une autre intervenante le matin pour 2h quelque soit le jour voire 3h par la suite.<br />\r\n<br />\r\n<br />\r\n','',0,10),(19042,'0',3144,569,4,0,'2009-09-23 09:51:00',0,'madame LAMEIRA NOUS ANNONCE ABSENCE LE 30 SEPT POUR CONVOCATION ÉCOLE<br />\r\ncomme lui demande de faire clt savin le jeudi pm j\'apprends qu\'elle n\'est plus dispo (a un clt perso) pas plus que le vendredi matin.<br />\r\nAi mis des absences injustifiées pour abs du jeudi 1er et vendredi 2<br />\r\nchange les dispo des la 2eme semaine de octobre ','',0,10),(19043,'1',1076,843,4,0,'2009-09-23 10:38:00',0,'23/09/09 1 heure de prestation en plus pour le repassage accordée à M. LEMAIRE. Soft maj.','',0,10),(19044,'1',5032,0,9,1,'2009-09-23 11:26:00',0,'Msg laissé sur port client pour informer de la réception du BC + connaitre contraintes mise en place ','-2',18995,2),(19045,'1',5013,0,9,1,'2009-09-23 11:27:00',0,'Msg laissé sur port client pour informer de la réception du BC + connaitre contraintes mise en place','-2',18916,2),(19215,'1',4242,0,5,0,'2009-09-28 13:49:00',0,'J4OFFRE UNE HEURE DE PRESTA LE 24.09 CAR CLIENTE INSATISFAITE DE LA PRESTA (TRES PEU DE CHOSES ON TETE FAITE) / MME PHILIP EN REALITE A FAIT LA SDB ET L ASPI PARTOUT + SERPILLERE ENTREE ET SALON / MME PHILIP EN PREND BONNE NOTE ET VA FAIRE ATTENTION','',0,9),(19050,'1',2691,1157,4,0,'2009-09-23 13:08:00',0,'23/09/09 rplct MME BARRY par MME DE ALMEIDA le mardi 29/09/09 chez la clte et chez sa mère.MAJ SOFT.','',0,10),(19051,'0',5040,1227,4,0,'2009-09-28 13:11:00',0,'FORMATION DE REPASSAGE','',0,9),(19197,'0',5008,1249,4,0,'2009-09-28 09:27:00',0,'28/09/09 Cliente accouchement prévu cette semaine souhaite prévenir l\'intervenante Mme CIROLDI afin qu\'elle ne se déplace pas pour rien n° clte 01 60 85 49 94-06 87 65 05 94.','',0,10),(19434,'0',4995,1249,4,0,'2009-10-05 12:11:00',0,'05/10/09 Mme Ciroldi est partie + tôt au lieu de 12h, 11h à la dde de la cliente; maj soft.','',0,10),(19055,'0',0,1260,7,1,'2009-09-23 15:21:41',0,'Vérification des références','-2',0,27),(19056,'0',0,1260,7,1,'2009-09-23 15:00:00',1,'','-2',19055,27),(19057,'1',5042,0,3,0,'2009-09-23 15:23:00',0,'','',0,2),(19058,'1',5042,0,3,1,'2009-09-23 11:23:00',0,'','-2',19057,2),(19059,'1',1746,0,9,0,'2009-09-23 15:23:00',0,'2H VENDREDI A PARTIR DE 10H','',0,2),(19060,'1',5043,0,9,0,'2009-09-23 15:30:00',0,'2H/S LE MARDI DE PREFERENCE<br />\r\n','',0,2),(19061,'1',5043,0,9,1,'2009-09-23 15:31:00',0,'A posé toutes ces questions, à pris mes coordonnées, en parle à sa femme puis me rappele pour la prise de RDV','-2',19060,2),(19075,'0',3274,1055,4,0,'2009-09-24 10:10:00',0,'24.09: Appel du clt souhaitant 1 presta ponctuelle pour 1 couple d\'ami quartier antigone. Mme MAREF OK pour presta le 25.09 de 13h/13h30 à 16h/16h30.<br />\r\nMess rpdr clte pour lui dire ok + qu\'elle me communique le nom: de ses amis pour facturation (taux en 2008 = 20.00€).<br />\r\nDossier créé au nom de OMAIS ','',0,9),(19062,'0',4529,472,4,0,'2009-09-23 16:55:00',0,'Cliente absente le 2 octobre<br />\r\nsoft mis à jour<br />\r\nintervenante prévenue<br />\r\n','',0,10),(19063,'1',3790,1166,4,0,'2009-09-23 17:28:00',0,'clte annule cause traveaux pendant 2 semaine <br />\r\na suivre nous rappelle pr reprise<br />\r\nsoft mis à jour pr 2 semaines<br />\r\nintervenante informée','',0,10),(19064,'1',224,0,4,0,'2009-09-23 19:25:00',0,'Bonsoir,<br />\r\n<br />\r\nJe viens d’avoir une conversation téléphonique avec mme Monteiro Fortes, une prestation est prévue demain après-midi à votre domicile, mais il se peut qu’elle ne soit pas en mesure de l’assurer étant donné qu’elle ne se sent pas bien ce soir.<br />\r\n<br />\r\nJe vous informerai demain si la prestation peut avoir lieu ou non.<br />\r\n<br />\r\nMerci pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie <br />\r\n','',0,2),(19065,'0',0,1261,7,1,'2009-09-23 19:41:19',0,'Vérification des références','-2',0,47),(19066,'0',0,1261,7,1,'2009-09-23 15:00:00',1,'','-2',19065,47),(19067,'0',1676,0,1,0,'2009-09-24 00:11:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19068,'0',1676,216,1,1,'2009-09-25 13:00:00',1,'','-2',19067,20),(19069,'1',5019,0,9,1,'2009-09-24 09:23:00',0,'Rdv le 25/09 à 19h15','-2',18932,2),(19071,'1',2647,1157,4,0,'2009-09-24 09:28:00',0,'24/09/09 MME BOURDON ne souhaite pas de rplct pour vendredi 25/09/09 (maj soft) et voudrait une intervenante définitive. ','',0,10),(19072,'1',4011,1055,4,0,'2009-09-24 09:48:00',0,'24.09: Mess rpdr clte pour lui dire que mme ramef = pblm de vl. Je lui ai proposé mme berthe lundi matin.<br />\r\nATN mme berthe ne pourra pas y aller lundi matin car a une presta par contre elle est dispo le mercredi matin dc voir si clte interessée.<br />\r\n28.09: La clte serait interessée d\'avoir qlqun. Je lui laissé 1 mess rpdr + 1 mail pour lui proposer mme philip demain apm 14h30/16h30 ou mercredi apm aux mêmes horaires.<br />\r\n28.09: La clte ok pour demain apm. Sms mme philip. Voir pour remise des clés.<br />\r\n28.09: Mme PHILIP = AM. dc j\'ai envoyé 1 mail à la clte pour lui proposer mme calvet jeudi 1.10 de 10h à 12h. <br />\r\n29.09/ cLTE OK POUR MME CALVET le 8.10 puis reprise en alternance. Clte trés contente de mme calvet!!! ','',0,9),(19074,'1',3532,482,4,0,'2009-09-24 10:06:00',0,'24.09: Appel de la cletd emandant 1 presta avec mme taleb en supp le 1er oct pdt 3h/3h30 pour du repassage. sms mme taleb pour confirmation<br />\r\n1.10: MMe TALEB ne peut pas faire la presta ajd\'hui car école l\'a appelé pour son fils malade. Mess rpdr clte pour lui proposer presta samedi 3.10 ou jeudi 8.10 apm.<br />\r\n1.10: Clte ok pour samedi matin 3.10','',0,9),(19200,'0',2312,1157,4,0,'2009-09-28 10:33:00',0,'28/09/09 Remplacement MMe Barry par MMe Louis de 12h45 à 14h45, cliente a accepté mais ne veut plus de remplacement la prochaine fois car trop d\'intervenantes différentes. MAJ SOFT.','',0,10),(19079,'1',3475,0,9,1,'2009-09-24 10:19:00',0,'Msg laissé sur port client pour informer de la réception du BC + connaitre contraintes ','-2',16734,2),(19080,'1',224,0,4,5,'2009-09-24 10:36:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à mon mail envoyé hier soir, je vous informe que mme Monteiro ne pourra pas intervenir ce jour, elle s’est rendue à l’hôpital hier soir et n’est toujours pas ressortie.<br />\r\n<br />\r\nJe ne suis malheureusement pas en mesure de vous envoyer un remplacement pour aujourd’hui ou demain car les plannings sont complets.<br />\r\n<br />\r\nToutes mes excuses pour ce désagrément, et merci pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie <br />\r\n','-2',19064,2),(19081,'0',0,165,4,0,'2009-09-24 10:43:00',0,'Bonjour,<br />\r\n<br />\r\n<br />\r\nMardi prochain, je commencerais à 13 heures chez Mr et Mme Tissier afin de pouvoir faire le bureau de Monsieur Tissier avant son retour. <br />\r\nJe vous confirmerais ma prestation par mail. <br />\r\nJ’ai omis de vous préciser que si vous souhaitez me joindre sur mon portable, il faut composer le 06 64 27 66 16.<br />\r\n<br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(19082,'1',3887,165,4,0,'2009-09-24 10:44:00',0,'Bonjour,<br />\r\n<br />\r\n<br />\r\nMardi prochain, je commencerais à 13 heures chez Mr et Mme Tissier afin de pouvoir faire le bureau de Monsieur Tissier avant son retour. <br />\r\nJe vous confirmerais ma prestation par mail. <br />\r\nJ’ai omis de vous préciser que si vous souhaitez me joindre sur mon portable, il faut composer le 06 64 27 66 16.<br />\r\n<br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(19083,'0',5044,1055,4,0,'2009-09-24 10:57:00',0,'24.09: J\'ai eut le clt ok pour presta 25.09 apm. si pblm car atd son plombier, me rappellera cet apm ','',0,9),(19084,'0',4351,591,4,0,'2009-09-24 10:59:00',0,'24/09/09 CHANGEMENT D\'HORAIRE EXCEPTIONNEL DE 15H A 17H CAR MME DJABI A UN SOUCI DE NOURRICE. CLTE PREVENUE, MAJ SUR SOFT.','',0,10),(19085,'1',2753,843,4,0,'2009-09-24 10:46:00',0,'ct de Mme fillon qui demande un contrôle car moins satisfaite de sa presta :<br />\r\nPas fait ds les détails poussière partout mais jamais à fond <br />\r\nCarrelage mural de la salle de bain pas fait, idem poignées de portes<br />\r\nsoouhaite une pièce à fond à chaque fois <br />\r\net toute la maison à chaque fois (?? pas réalisable) <br />\r\nLa véranda c qd le client le demande seulement.<br />\r\nPb c que la cliente veut tt à chaque fois ex du repassage à chaque presta il faut fixer un jour pour le repassage.<br />\r\nVu avec Sonia pour contrôle <br />\r\nVoir avec mme de almeida pour qu\'elle fasse bien les sdb de manière à pouvoir dire au client que ses \"souhaits\" ne sont pas réalisables besoin de son avis','',0,10),(19086,'0',858,233,4,0,'2009-09-24 11:28:00',0,'tel cliente qui veut pas de remplacement suite abs mme PAUMARD ce jour.','',0,10),(19087,'1',5045,0,9,0,'2009-09-24 11:32:00',0,'2H DS (lundi ou mardi) PAS CONTRAINTE HORAIRES (1ere fois à partir de 18h)','',0,2),(19089,'0',1193,1075,4,0,'2009-09-24 12:05:00',0,'24.09: Appel de la clte ma demandant si ns faisions des presta ponctuelles,car elle a 1 appart. qui se libère et souhaite faire 1 nettoyage pdt 4h.<br />\r\nPresta 16 rue maréchal 34000 montpellier 28m² (vitres/placards/volets).<br />\r\n24.09: J\'ai proposé Mme VALDES le 1er oct de 13h30 à 17h30. Sms mme valdes. Clte ok<br />\r\n30.09: sms de rappel à mme valdes<br />\r\n1.10: Appel de la clte m\'informant que mme valdes = absente. Appel Mme VALDES = rpdr directement. Messages. Clte furieuse!!!','',0,9),(19091,'1',5045,0,9,1,'2009-09-24 12:26:00',0,'Msg laissé sur port cliente pour informer de la réception du BC + connaitre contraintes','-2',19087,2),(19092,'1',5032,0,9,1,'2009-09-24 09:52:00',0,'Proposition Camara jeudi 4h en attendant de trouver qq pour 2*2h. En discute avec sa femme et nous rappelle.','-2',18995,2),(19093,'1',5012,0,9,1,'2009-09-24 12:31:00',0,'Pas possible mme Alloun (pas de retour de Mr Roques), proposition autre intervenante car il y a des dispos en début de semaine','-2',18904,2),(19094,'1',5012,0,9,1,'2009-09-25 12:33:00',1,'','-2',18904,2),(19095,'0',0,1262,7,1,'2009-09-24 14:43:05',0,'Vérification des références','-2',0,14),(19096,'0',0,1262,7,1,'2009-09-24 15:00:00',1,'','-2',19095,14),(19097,'0',3948,1262,7,0,'2009-09-24 14:44:00',0,'Mme BONFILS DÉPOSE SES ENFANTS A L\'ÉCOLE A 8H45 A COUERON ET LES RÉCUPÈRE A 16H20','',0,14),(19098,'1',3948,1262,7,0,'2009-09-24 14:45:00',0,'RENOUVELLEMENT PÉRIODE D\'ESSAI LE 16/11/09','',0,14),(20919,'1',3948,1320,7,0,'2009-11-16 14:58:00',0,'faire renouvellement au 20/01/2010','',0,14),(19104,'0',1904,561,7,0,'2009-09-24 15:07:00',0,'24/09 : presta ok. Intervenante rapide. A voir après 2ème presta.','',0,12),(19108,'1',706,1082,1,0,'2009-09-24 15:56:00',0,'CLIENT GLOBALEMENT SATISFAIT DE LA PRESTA DE MLLE BRACKMAN<br />\r\n3.11: Point qualité clt suite 11.11. Il est satisfait, elle a pris ses marques et a bien compris leurs attentes.','',0,9),(19110,'0',840,0,4,0,'2009-09-24 16:14:00',0,'','',0,10),(19112,'0',4620,1152,1,0,'2009-09-24 16:25:00',0,'SATISFACTION : (22/09/09) <br />\r\nComplètement satisfaite - personne très gentille - discrète et ponctuelle','',0,14),(19113,'0',4494,441,1,0,'2009-09-24 16:26:00',0,'SATISFACTION : (22/09/09)<br />\r\nNe voit jamais la salariée donc en peut pas dire du relationnel<br />\r\n<br />\r\nPrestation correct - RAS','',0,14),(19114,'0',3660,1137,4,0,'2009-09-24 16:28:00',0,'SATISFACTION : (22/09/09)<br />\r\ncliente satisfaite - bon relationnel - ras','',0,14),(19115,'1',4124,441,4,0,'2009-09-24 16:29:00',0,'SATISFACTION : (22/09/09)<br />\r\nok ras','',0,14),(19116,'0',4668,1140,1,0,'2009-09-24 16:30:00',0,'SATISFACTION : (22/09/09)<br />\r\n<br />\r\ncliente tout à fait satisfaite<br />\r\nsalariée ponctuelle / efficace/ sympathique/<br />\r\nsuit les consigne si il y en a','',0,14),(19117,'1',3762,898,1,0,'2009-09-24 16:33:00',0,'cliente déménage courant février 2010 a Vigneux de Bretagne limite Orvault bourg<br />\r\ncliente souhaite que Guy continue à intervenir<br />\r\nGuy a peur pour les frais de route, souhaite savoir si on paierai les frais kms<br />\r\ncliente souhaiterait après déménagement 2X3h','',0,14),(19118,'1',2580,746,4,0,'2009-09-24 16:34:00',0,'ATTENTION POUR EVENTUELLE ERREUR DE FACTURATION LA PRESTA DU 09/09 N\'AVAIT PAS ETE SUPP SUR SOFT;(supp du soft le 24/09)','',0,10),(19119,'0',4265,0,4,0,'2009-09-24 16:40:00',0,'24/09/09 PRESTA DU 31/08/09 SUPPRIMÉE CAR MME PAVLOVIC ABS ATTENTION FACTURATION CAR ERREUR PLANNING. SOFT MAJ.','',0,10),(19417,'1',5107,0,9,0,'2009-10-02 17:44:00',0,'MERC MATIN 10H-12H<br />\r\n','',0,2),(19122,'1',2648,0,4,0,'2009-09-24 16:55:00',0,'24/09/09 ERREUR PLANNING PRESTATION SUPPR CAR MME PAVLOVIC ABS ATTENTION ERREUR FACTURATION. SOFT MAJ.','',0,10),(19123,'1',5042,0,3,1,'2009-09-24 16:58:00',0,'','-2',19057,2),(19124,'1',0,0,3,3,'2009-09-24 12:00:00',0,'','-2',19027,19),(19125,'1',0,0,3,1,'2009-09-24 17:08:00',0,'','-2',19027,19),(19126,'1',0,0,3,1,'2009-09-24 17:08:00',0,'','-2',19027,19),(19128,'1',5049,0,3,0,'2009-09-24 17:31:00',0,'','',0,19),(19129,'1',5049,0,3,1,'2009-09-24 17:31:00',0,'','-2',19128,19),(19130,'1',5049,0,3,5,'2009-09-24 17:31:00',0,'','-2',19128,19),(19131,'0',5050,1262,1,0,'2009-09-24 17:33:00',0,'1ERE RENCONTRE LUNDI 28/09/09 A 9H30<br />\r\nPUIS PRESTATION LE JEUDI DE 10H A 12H<br />\r\n','',0,14),(19133,'0',0,1263,7,1,'2009-09-25 08:55:36',0,'Vérification des références','-2',0,23),(19134,'0',0,1263,7,1,'2009-09-25 15:00:00',1,'','-2',19133,23),(19135,'1',1120,233,4,0,'2009-09-25 09:20:00',0,'25/09/09 annulation prestation MME PAUMARD abs. Laissé message sur le répondeur de la clte. MAJ SOFT.','',0,10),(19136,'0',3108,779,4,0,'2009-09-25 09:39:00',0,'la cliente annule le 06.10 : appeler mme ranguin pour la prévenir et faire le point sur son planning car en perte horaire<br />\r\n30.09: SMS mme ranguin pour lui faire part de cette annule.<br />\r\n2.11: pas de nouvelle de mme ranguin ns informant quand elle rentrerait. Sms ce jour afin qu\'elle ns informe!<br />\r\n6.11: Mme RANGUIN ns a adressé 1 courrier sem. dernière ns informant qu\'elle ne reprendrait pas encore son poste.=> proposer à la clte 1 nouvelle pers.<br />\r\n10.11: J\'ai appelé la clte pour l\'informer que mme ranguin ne rentrerait pas encore en france (pas avant 2010). La clte ne souhaite pas de remplaçante tant que mem ranguin ne sera pas de retour => je met un terme au contrat (pour ne pas fausser les chiffes)','',0,9),(19296,'1',4757,1244,4,0,'2009-09-30 12:28:00',0,'30.09: Envoie ce jour attestation de remise d\'1 clef portail','',0,9),(19139,'1',153,0,9,1,'2009-09-25 09:49:00',0,'Msg laissé sur port client pour savoir s\'il est tjs en recherche d\'intervenante','-2',15775,2),(19140,'1',2105,0,9,1,'2009-09-25 09:50:00',0,'Avait tenté de nous joindre et comme elle n\'avait pas de retour, elle a trouvé qq d\'autre par ses propres moyens !','-2',16169,2),(19142,'1',4991,1258,1,0,'2009-09-25 09:52:00',0,'client très satisfait de mme baghdadi et étonnée par sa rapidité de repassage ; l\'a également trouvé très sérieuse (a tout remis en place avant de partir.','',0,9),(19144,'1',596,0,1,0,'2009-09-25 10:08:00',0,'mess rpdeur l\'informant que ses parents ne pourront pas bénéficier de la déduction fiscale car la nouvelle calédonie a un statut particulier.','',0,9),(19297,'0',1084,567,4,0,'2009-09-30 12:52:00',0,'30/09/09 PRESTATION DÉCALÉE DE 08H30 A 12H30, MME BRISOUX REMPLACERA MME ES. CLIENTE OK. MAJ SOFT. ','',0,10),(19145,'1',4202,1055,4,0,'2009-09-25 10:33:00',0,'25.09: La clte annule le 1er mais souhaiterait avoir 1 presta la sem du 5.010 au 9.10.<br />\r\n30.09/ mAIL MME MAREF AFIN DE SAVOIR SI OK OU PAS<br />\r\nMme TIRONI remplace mme MAREF le 8.10.09<br />\r\n13.10: Appel de la clte m\'informant que mme TIRONI est intervenue chez elle ce matin. La clte souhaiterait avoir + d\'heure/mois. Elle est imposable de 600.00€, dc a estimé à 6h de presta/mois. Elle aimerait avoir des presta le jeudi apm. <br />\r\nElle serait ok pour avoir 3 presta/mois et annuler la dernière. Voir VA puis rappeler la clte<br />\r\n29.10: J\'ai eut la clte pour lui faire 2 proposition jeudi entre12/14 avec mme tironi et lundi apm avec mme saboureau=>pas possible. Dispo jeudi apm ou ou vendredi matin. Mess rpdr mme bagdadi afin de savoir si serait interessée pour presta de 2h après HOLVECK?<br />\r\n2.11: Mme BAGDADI ok pour prest aprés son clt HOLVECK soit 15h15 chez mme marquet-bizeau. Clte ok à compter du 12.11 pour 3 presta/mois (sauf nove où auront lieu les presta les3 derniers jeudi).<br />\r\n13.11: Mess rpdr clte pour point qualité<br />\r\n18.11: Mess rpdr clte pour point qualité','',0,9),(19753,'0',0,1282,7,1,'2009-10-13 15:00:00',1,'','-2',19752,14),(19754,'1',3948,1246,4,0,'2009-10-13 13:27:00',0,'arrêt période d\'essai ce jour','',0,14),(19457,'0',5006,0,4,0,'2009-10-06 09:26:00',0,'2.10 :La clte souhaiterait avoir 1 presta semaine du 12.10.<br />\r\nVA a traité le 9.10 la demande de la clte. Presta le 16.10 car mme schmitt a une annulation.<br />\r\n14.10: J\'ai appelé la clte qui avait rappelé VA lundi dernier. MMe SCHMITT a pu trouver une solution pour faire garder son fils. Presta à 8h30.','',0,9),(19147,'1',5055,865,1,0,'2009-09-25 11:30:00',0,'client avec bébés<br />\r\n<br />\r\n1ere rencontre le lundi 28/09/09 à 17h<br />\r\n<br />\r\n1ere prestation le 1/10/09 de 10h à 12h','',0,14),(19148,'1',4580,1099,4,0,'2009-09-25 11:29:00',0,'25/09/09 annulation prestation MME GERVAIS a dû récupérer son fils malade à l\'école. Cliente prévenue. MAJ SOFT.','',0,10),(19605,'0',1988,1269,5,0,'2009-10-09 09:53:00',0,'9.10: Point qualité clte qui me fait part de certaines petites choses : Interrupteur de volet cassé (il serait resté ds les mains de Mlle SANCHEZ) + serpillère ds escalier sans avoir passé l\'aspi + n\'a pas lever les chaises du salon en passant serpillère. Faire point avec mlle sanchez.<br />\r\nPoint Mlle SANCHEZ elle a fait toute la maison, toute la poussière de partout (déplacement des meubles+lits+canapés, elle a passé 1/2h à laver la vitre de protection de sdb! A effectuer l\'escalier à la main, à fait toutes les vitres sauf séjour. Elle a été déçue de la remarque de la clte, je lui ai dit qu\'elle était très exigeante ','',0,9),(19590,'1',4909,0,4,0,'2009-10-08 14:13:00',0,'message répondeur l\'informant que nous ne pourrons pas effectuer les presta comme convenu car mme garrouma toujours absente','',0,9),(19150,'1',671,1258,4,0,'2009-09-25 11:48:00',0,'25.09: Mail clte pour lui dire que mme bagdadi n\'a fait qu\'1h30 de ménage chez la clte suite pblm de compréhension sur horaire de rdz-vs avec VA. J\'ai dc réajusté la facture + informé le clt. J\'atd son point de vue sur la presta<br />\r\n29.09: Mme AZZOUZI a du quitter précipitamment son poste car grand-mère en train de mourir. Mail clte pour informer temps de prestations 1h30 et non pas 2h, réajustement facture ok.<br />\r\n30.09: Mail clte m\'informant qu\'elle n\'avait pas trop fait atn. Je lui ai confirmé qu\'ellle aurait mme bagdadi en l\'absce de mme garrouma','',0,9),(19205,'1',4944,1244,5,0,'2009-09-28 12:00:00',0,'point avec mme roullot sur dernière presta : elle afait le plan de travail de la cuisine + 2 fenêtres + 1 baie vitrée + toilette + sdb vite fait + chambres (poussière et sols) + sdb du haut vite fait + escalier + sols du bas ','',0,9),(19152,'1',721,1229,4,0,'2009-09-25 12:09:00',0,'2.10: Mess rpdr clte pour l\'informer que Mme MALEVET ne reprendra son poste pdt de long mois (grossesse). Je lui ai dc dit que ns lui laissions mme BOUAIFI. J\'atd confirmation de sa clte<br />\r\n6.10: La clte n\'a pas rappelé dc je maintien ce remplacement','',0,9),(19154,'0',4367,1157,4,0,'2009-09-25 12:11:00',0,'25/09/09 Remplacement de MMe Barry par MMe Louis le vendredi 02/10/09 de 10h45 à 12h45 au lieu du jeudi 01/10/09 cliente OK.','',0,10),(19155,'0',0,1264,7,1,'2009-09-25 13:40:41',0,'Vérification des références','-2',0,26),(19156,'0',0,1264,7,1,'2009-09-25 15:00:00',1,'','-2',19155,26),(19157,'1',3948,1262,7,0,'2009-09-25 13:51:00',0,'Elle a une impossibilité pour faire garder ses enfants :<br />\r\n - 2/3/4 novembre 2009<br />\r\n<br />\r\n- 21/22 décembre 2009','',0,14),(19158,'1',2676,421,4,0,'2009-09-25 14:27:00',0,'repassage 1h le 21.09<br />\r\n<br />\r\net 1h25 le 23.09<br />\r\n<br />\r\nmerci<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(19159,'1',5028,915,4,0,'2009-09-25 14:27:00',0,'25/09/09 prestation avancée de 9h à 12h au lieu de 12H15 à 15h15. MAJ SOFT.','',0,10),(19161,'1',693,253,1,0,'2009-09-25 15:23:00',0,'paie facture du 15/10 en cesu','',0,14),(19902,'1',5199,0,3,0,'2009-10-19 17:19:00',0,'est passé par dweho 15,90€/H pour 2h/s ','',0,19),(19903,'1',5199,0,3,5,'2009-10-19 17:19:00',0,'','-2',19902,19),(19904,'0',5200,0,1,0,'2009-10-19 17:27:00',0,'Cliente ne souhaite pas quelqu\'un de St Sébastien car très connue la bas<br />\r\n<br />\r\nMême quartier que Mme SACHOT','',0,14),(19167,'1',5058,1227,3,0,'2009-09-25 15:34:00',0,'LE CLIENT VEUT UNE PRESTA DE 3H TOUS LES 15 JOURS / VOIR AVEC MME ABBA EN ALTERNANCE AVEC PERRIER / A COTE DE CHEZ ELLE<br />\r\n28.09: Mmess rpdr clt pour lui dire que mme abba ok pour presta de 3h tous les 15 jours en alternance avec mme perrier. Inter pouvant commencer dès le 5.10.09 apm.<br />\r\nMess rpdr clte ce jour<br />\r\n30.09: Clte ok pour lundi 5.10 mais rdz-vs à 13h impérativement pour qu\'elle soit là. Elle remettra 1 clef à mme abba.<br />\r\n9.10: Mise en palce <br />\r\n7.01: Appel clte pour lui dire prolongation de Mme BOYER=> Mlle SCHMITT mais proposer le vendredi matin. Clte souhaite presta toutes les sem à compter du 11.01. Mlle SCHMITT ok pour le vendredi matin 9/11h. Confirmation clte<br />\r\n12.10: Clte satisfaite du travail de mme boyer. Elle n\'a pas fait tout ce que la clte lui a demandé mais ce fut bien fait ce qui a plus à la clte.+ envoie attestation de remise de cles','',0,9),(19709,'1',5153,0,3,0,'2009-10-12 11:42:00',0,'PASSE PAR UN CONCURRENT POUR LE MOMENT, SI ELLE N4EST PAS SATISFAITE NOUS RAPPELLERA.','',0,2),(19169,'1',5059,0,3,0,'2009-09-25 15:42:00',0,'','',0,2),(19170,'1',5059,0,3,4,'2009-09-25 15:43:00',0,'','-2',19169,2),(19171,'1',5060,0,9,0,'2009-09-25 15:45:00',0,'elle reflechit encore un peu puis nous renvoi le bon de commande si elle passe par nous.','',0,2),(19172,'1',4540,0,5,0,'2009-09-25 15:54:00',0,'Madame CALVET Hélène<br />\r\nPortable : 06 80 35 24 36<br />\r\n92130 ISSY LES MOULINEAUX<br />\r\n<br />\r\nElle souhaite que vous la rappliez, quand elle est rentrée à 12h40 l\'intervenante était déjà partie.<br />\r\nNormalement elle doit travailler jusqu\'à 13h.<br />\r\nElle ne veut pas payer des heures non effectuées.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 25 septembre 2009 à 12:48<br />\r\n','',0,2),(19173,'1',4540,912,5,1,'2009-09-25 15:54:00',0,'La cliente n\'est pas contente du comportement d\'Ewa ces derniers temps, elle se sent trahie ! Ewa n\'a pas effectué ses heures à 2 reprises : 04/09 arrivée en retard à cause de nous car pb de planning ! + 25/09 partie en avance, devait finir à 13h alors qu\'elle était déjà chez Quesson à 12h52 (15\'\' de trajet entre Calvet et Quesson) <br />\r\n<br />\r\nRégul faite pour la facturation + msg laissé à Ewa pour avoir des explications (temps non effectué à plusieurs reprises en sept chez différents clients)','-2',19172,2),(19174,'1',5060,0,9,3,'2009-09-30 18:30:00',0,'ANNULé<br />\r\n','-2',19171,2),(19175,'1',5059,0,3,1,'2009-09-25 16:19:00',0,'Elle cherchait 3h/jour samedi inclus, pour de l\'aide à domicile pour sa grand mère.','-2',19169,2),(19177,'1',5062,0,9,0,'2009-09-25 16:36:00',0,'5H/S DS et FDS 2x 2,5h.','',0,19),(19178,'1',5063,0,3,0,'2009-09-25 16:37:00',0,'','',0,19),(20737,'1',0,0,3,1,'2009-11-09 18:31:00',0,'','1',20663,19),(19180,'1',5064,0,9,0,'2009-09-25 16:41:00',0,'3h/S le jeudi matin','',0,19),(19184,'1',3782,15,5,1,'2009-09-25 18:06:00',0,'La presta du 24/09 était un peu mieux mais il y a tjs des choses qui ne sont pas faites depuis plusieurs semaines: poussière sur les plinthes, toiles d\'araignées, ...','-2',18938,2),(19186,'1',1322,1253,7,0,'2009-09-28 13:00:00',0,'','-2',0,2),(19187,'1',1322,1253,7,6,'2009-09-28 13:00:00',1,'','-2',19186,2),(19188,'1',224,1218,7,0,'2009-09-07 14:00:00',0,'','-2',0,2),(19189,'1',224,1218,7,6,'2009-09-07 14:00:00',1,'','-2',19188,2),(19190,'0',3047,0,1,0,'2009-09-26 22:28:51',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19191,'0',3047,1030,1,1,'2009-09-27 13:00:00',1,'','-2',19190,20),(19192,'1',4557,0,4,0,'2009-09-27 21:00:00',0,'Absence Kaczmarska 28/09','',0,2),(19193,'1',4557,0,4,5,'2009-09-27 21:00:00',0,'Bonsoir,<br />\r\n<br />\r\nJe viens d’avoir un message d’Ewa pour me dire qu’elle est malade et en arrêt jusqu’au 30/09 inclus. Aussi, la prestation prévue demain matin ne pourra pas être assurée.<br />\r\n<br />\r\nPar conséquent, Ewa ne reprendra pas les prestations à votre domicile puisqu’il s’agissait de sa dernière semaine de travail.<br />\r\n<br />\r\nPour la remplacer, je peux vous proposer mme Malouala, une dame qui habite Rueil et qui est disponible le lundi après-midi, mercredi matin et vendredi après-midi. <br />\r\n<br />\r\nCette intervenante pourrait vous rencontrer mercredi matin cette semaine et réaliser la prestation ensuite. Cette solution peut-elle vous convenir ?<br />\r\n<br />\r\nJe vous contacterai demain dans la journée afin que nous puissions mettre en place ce changement.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',19192,2),(19194,'1',3561,359,4,0,'2009-09-28 08:40:00',0,'28/09/09 prestation annulée abs Mme DURAND mal au dos client mécontent et ne souhaite pas de remplacement.','',0,10),(19195,'0',4995,1249,4,0,'2009-09-28 08:45:00',0,'28/09/09 abs Mme CIROLDI enfant malade, cliente prévenue. MAJ SOFT. Attente réponse pour un rplct vendredi afin d\'allonger la presta, laissé mess sur répondeur.','',0,10),(19198,'1',2537,660,6,0,'2009-09-28 09:35:00',0,'Je viens vous faire savoir que nous partons en vacances du 5 au 22/10/2009.<br />\r\n <br />\r\nPar conséquence, je n\'aurai pas besoin des services de Mme AYA Roberte pour les mercredi 7, 14 et 21/10/09.<br />\r\n <br />\r\nReprise des interventions le 28 octobre 2009.<br />\r\n <br />\r\nJe vous remercie de bien vouloir en prendre notre.<br />\r\n <br />\r\nSincères salutations','',0,10),(19199,'0',2234,359,4,0,'2009-09-28 09:40:00',0,'28/09/09 Prestation annulée MMe DURAND a mal au dos. Laissé message sur répondeur de la cliente. MAJ SOFT.','',0,10),(19203,'1',4247,1084,4,0,'2009-09-28 11:00:00',0,'De : Maryl�ne LEVEQUE [mailto:maryleneleveque@hotmail.fr] <br />\r\nEnvoyé : samedi 26 septembre 2009 20:32<br />\r\nÀ : loire-atlantique@menage-et-compagnie.com<br />\r\nObjet : RE: Prestations de Mme Burgaud<br />\r\n<br />\r\nBonjour,<br />\r\ncela ne pose aucun problème.<br />\r\nMadame Burgaud peut intervenir ces 3 vendredis après-midis à raison de 3 heures, Sur les horaires qui lui conviendront à partir de 14 heures.<br />\r\nBien cordialement<br />\r\nMarylène LEVEQUE<br />\r\n________________________________________<br />\r\nFrom: loire-atlantique@menage-et-compagnie.com<br />\r\nTo: maryleneleveque@hotmail.fr<br />\r\nSubject: Prestations de Mme Burgaud<br />\r\nDate: Fri, 25 Sep 2009 16:13:37 +0200<br />\r\nBonjour Mme LEVEQUE,<br />\r\nPouvons-nous déplacer exceptionnellement pour les 3 prochaines semaines vos prestations du vendredi matin à l’après-midi ?<br />\r\nNous vous remercions de nous tenir informé de votre accord.<br />\r\nBien cordialement,<br />\r\nOlivier LARDIERE <br />\r\n <br />\r\n','',0,14),(19204,'0',5069,1084,1,0,'2009-09-28 11:04:00',0,'habite bâtiment C2, le 1er bâtiment en montant à droite<br />\r\n<br />\r\ncode au 1er portail : 8671A<br />\r\n<br />\r\nPlan des immeubles à l\'entrée du parc','',0,14),(19801,'1',4812,1174,4,0,'2009-10-15 15:22:00',0,'15/10/09 prestation du 20/10 décalée le 21/10 à la dde de la clte.MAJ SOFT.OK.','',0,10),(19358,'0',1988,0,1,0,'2009-10-01 15:49:00',0,'la cliente est de remplacer mme caplet par mme sanchez','',0,9),(19445,'0',4944,0,1,0,'2009-10-05 14:45:00',0,'JE RESILIE LE CONTRAT CE JOUR CAR SUITE AUX MESSAGES LAISSES LA CLIENTE NE NOUS A PAS RAPPELE','',0,9),(19209,'0',5071,1229,4,0,'2009-09-28 12:47:00',0,'2.10: Mme BOUAIFI Ok pour nouvelle clte de 14h à 16h.<br />\r\n7.10/ Mess rpdr clte pour point qualité<br />\r\n8.10: Envoie remise de cles','',0,9),(19210,'1',5072,0,9,0,'2009-09-28 12:48:00',0,'2H HORAIRES INDIF. JEUDI DE PREFERENCE','',0,2),(19216,'0',5075,0,4,0,'2009-09-28 14:03:00',0,'28.09: Soeur de mme SENESSE;<br />\r\n Clte interessée par 3h/sem.<br />\r\nRdz-vs commerciale mardi 29.09 à 18h15.<br />\r\n2.10: Clte ok pour presta le jeudi 8.10 à 8h45. Mme HMAMOU ira seule à 8h45. La clte donnera la clés, mais à chaque elle devra la remettre ds boite aux lettres.<br />\r\n9.10:Clte contente de mme hmamou. Elle a trouvé sérieuse<br />\r\n9.10:Mme Hmamou m\'informe que la clte lui a dit que la sem. prochaine elle aurait du repassage. Mme HMAMOU a peur de ne aps avoir assez de tps. Je lui ai dit de faire ce qu\'elle pouvait, et que ça serait au détriment de qlq chose.<br />\r\n16.10: Appel de la clte qui est mécontente des presta de mme HMAMOU. Mme HMAMOU a 1 comportement désagréable à son égard. Elle n\'écoute pas les consignes de la clte!!! <br />\r\nVA a fait le point avec mme HMAMOU<br />\r\n23.10 On met mme BOYER chez cette clte le jeudi matin à compter du 12.11.09.<br />\r\n23.10: Je confirme à la clte le changement d\'intervenante. Ok. Elle m\'a informée que mme hmamou avait pris en compte les remarque de VA. Elle a fait ce que la clte lui a demdandé. La clte ne lui a rien dit sur le changement d\'inter.<br />\r\n13.11: Point qualité clte qui est satisfaite de la presta de mme boyer. Elle n\'aurait pas fait de repassage. Mais clte satisfaite du travail','',0,9),(19624,'1',5143,0,3,0,'2009-10-09 11:30:00',0,'','',0,2),(19218,'1',4663,1244,4,0,'2009-09-28 14:20:00',0,'28.08: Clte informer que mme DUCLOS aarête M&C. Nouvelle intervennate = mme roullot le jeudi apm même horaires à compter du 8.10.09<br />\r\n30.09: La clte souhaiterait rencontrer mme roullot le 6.10 vers 13h, car sera absente le 8.10 lors de sa mise en place.<br />\r\nMess rpdr mme roullot afin de savoir si ok pour ce rendez-vs<br />\r\n1.10: Mme ROULLOT ok pour mme MILLET. Par contre pour la rencontre du 6.10 c\'est 1 peu compliqué pour elle. Elle préférerait le 5.10 vers 12h15/12h30. Mess rpdr clte pour lui proposer cette rencontre.<br />\r\n2.10: Mess clte m\'informant ok pour le 5.10 vers 13h. Mail mme roullot pour confirmation','',0,9),(19220,'1',4147,1055,4,0,'2009-09-28 14:25:00',0,'28.09: Mme MAREF m\'informe qu\'elle ne peut pas pointer chez clte. Pblm de téléphone<br />\r\n28.09: Mess rpdr clte<br />\r\n28.09: La clte a effectivement 1 pblm de téléphone','',0,9),(19221,'1',1076,843,4,0,'2009-09-28 14:59:00',0,'28/09/09 modif planning 2h30 de prestation au lieu de 2h à la dde du clt.MAJ SOFT.','',0,10),(19223,'1',1228,0,4,0,'2009-09-28 15:34:00',0,'LA CLIENTE PREFERE GARDER MME ROULLOT COMME INTERVENANTE DEFINITIVE CAR PREFERE AVOIR DES PRESTAS LE VENDREDI AM ','',0,9),(19224,'1',4907,1259,1,0,'2009-09-28 15:51:00',0,'LA PRESTATION S EST TRES BIEN PASSEE / CLIENTE SATISFFAITE<br />\r\n30.09: Point avec Mlle vallespir QUI A FAIT TOUTE LA MAISON mais à travailler 1/2h en +!!! Je lui ai dit qu\'il ne fallait surtout pas faire cela.Elle a fait du rangement dans les chbres+sdb+cuisine+resta maison. Faire 1 2nd point avec elle afin de savoir si elle nécessite + de temps.<br />\r\n2.10 : Mess rpdr Mlle VALLESPIR AFIN DE FAIRE LE POINT SUR SA 2ND PRESTA; Pointage = tps respecté','',0,9),(19225,'0',928,156,4,0,'2009-09-28 16:16:00',0,'28.09: J\'ai eut M. MOREAU mais il était en train de W; Dc à rappeler pour lui dire presta de remplacement le vendredi matin pdt 3h avec mme Boyer de choisy de 8h30 à 11h30<br />\r\nLe clt souahite 2 presta/sem.','',0,9),(19226,'1',4937,1233,4,0,'2009-09-28 16:24:00',0,'28/09/09 suite abs de l\'intervenante Mme LAKROUT le 29/09/09, Mme leflond ne souhaite pas de rplct. Annulation prestation.MAJ SOFT.','',0,10),(19750,'1',2507,472,4,0,'2009-10-13 10:26:00',0,'13/10/09 Annulation prestation mme BRISOUX abs.Mess répondeur.MAJ SOFT.','',0,10),(19228,'0',1910,848,4,0,'2009-09-28 16:42:00',0,'28/09/09 PROLONGATION PRESTATION NOUVEAU N° SERENA 62097.MAJ SOFT.','',0,10),(19230,'0',4996,1249,4,0,'2009-09-28 17:07:00',0,'28/09/09 CLIENTE A ACCEPTE DE DECALER LA PRESTA POUR JEUDI.MAJ SOFT.','',0,10),(19231,'0',4225,0,4,0,'2009-09-28 17:10:00',0,'J INFORME CE JOUR DE LA DEMISSION DE MME DUCLOS / LA TENIR INFORMEE DE NOTRE RECRUTEMENT<br />\r\n30.09: Mess de la clte m\'informant dispo L apm+M etJ 14h/17h<br />\r\n1.10: La clte souahite presta avec 1 remplaçante sur les créneaux communiquées. Or pers. lui proposer inter Mme JOUVE le5.10 de 9h à 11h ou MmE AZZOUZI vendredi matin ou MmE ranguin le mardi matin. SMS à mme RANGUIN pour lui en faire part<br />\r\n5.10: Relance SMS mme ranguin + mess rpdr clte pour lui proposer mme abba le 7.10 ou azzouzi le matin. Rpse de mme ranguin par sms le 6.10. Elle n\'est tjrs pas rentrée en france!<br />\r\n6.10 : ELLE PART EN CONGES DU 21.10 AU 05.11 / VOUDRAIT QQUN AVANT OU AU PLUS TARD A SON RETOUR DE CONGES<br />\r\n7.10: Mess rpdr clte pour lui proposer presta le mardi apm avec mme jouve de 13h30 à 16h30 (voir 13h45/16h45). Car mme JOUVE a de nouvelles dispo. <br />\r\n7.10: Mme ROUHAUD ok pour presta 13h45/16h45 - Mme JOUVE ira seule<br />\r\n14.10: Clt satisfait de la presta de mme jouve. RAS <br />\r\n20.10: POur mme JOUVE elle n\'a aps eut le tps de tt faire : bcp de repassage + pblm de fer. 2 SDB +WC. Fera le point avec clte.','',0,9),(19233,'1',2203,10,5,0,'2009-09-28 18:12:00',0,'Bonjour madame, <br />\r\n<br />\r\nJe voudrais vous informer de la prestation effectuée ce jour : <br />\r\nRepassage de 2h30 : 5 chemise homme, 12 Tshirt, 1 pantalon en lin et 1 combinaison en lin enfant. <br />\r\nLe ménage 1H30 OK mieux que la semaine dernière où l\'aspirateur n\'avait pas été passé. <br />\r\n<br />\r\nChaque semaine elle me demande d\'acheter de nouveaux produits (marque qu\'elle préfère) et aujourd\'hui il y avait encore quelque chose qui n\'allait pas ... le fer ne fait plus de vapeur ... Il a à peine un an ... Et jusqu\'alors fonctionnait très bien puisque je l\'utilise moi même. En effet, je suis obligée de compléter le repassage et le ménage ... <br />\r\n<br />\r\nDonc, je ne suis pas satisfaite par le repassage, certe c\'est bien fait mais la quantité me parait insuffisante c\'est encore moins que la première fois. En comparaison la personne qui travaillait ici avant les vacances était meilleure. Mais de toutes façons elles ne sont pas au niveau de celle de Paris. <br />\r\n<br />\r\nQue pouvons nous faire ? <br />\r\n<br />\r\nMerci de votre retour, <br />\r\n<br />\r\nStéphanie <br />\r\n','',0,2),(19234,'1',1120,233,4,0,'2009-09-29 09:05:00',0,'29/09/09 Mme Martins annule sa prestation du 13/10/09 cause travaux. La cliente nous rappelle pr la prestation du vendredi 16/10/09 pr une éventuelle annulation si les travaux se prolongent. La clte a prévenu Mme Paumard. MAJ SOFT.','',0,10),(19249,'1',5079,0,3,3,'2009-10-01 08:30:00',1,'','-2',19248,2),(19250,'1',2114,842,4,0,'2009-09-29 12:03:00',0,'<br />\r\n TOUJOURS PAS DE REPRISE PREVU CLTE EN TRAVAUX !!!!<br />\r\n Prestas suprimées ds soft pour 15 jours <br />\r\nBonjour,<br />\r\n<br />\r\nJe ne suis pas revenue vers vous car les travaux ont pris du retard et<br />\r\ndevraient commencer demain si tout va bien.<br />\r\n<br />\r\nJe suis désolée de devoir décaler mes prestations.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nGabrielle HARRIS<br />\r\nResponsable des Services Généraux<br />\r\n======================<br />\r\nAPIS DEVELOPPEMENT<br />\r\n15 avenue de Norvège<br />\r\n91140 VILLEBON-SUR-YVETTE<br />\r\n<br />\r\nTél : 01 60 92 41 15<br />\r\nFax : 01 69 29 09 19<br />\r\n<br />\r\n','',0,10),(19251,'1',5080,0,3,0,'2009-09-29 12:15:00',0,'','',0,2),(19252,'1',5080,0,3,4,'2009-09-29 12:15:00',0,'','-2',19251,2),(19253,'1',4771,992,4,0,'2009-09-29 12:16:00',0,'29.09: La clte souhaite que mme lara intervienne 1/2h de +. Mme LARA ok à compter de demain.','',0,9),(19254,'0',5081,0,4,0,'2009-09-29 12:38:00',0,'29.09: Clt serait interessé pour avoir des presta. A eut nos coordonnées par relation.<br />\r\nC\'est M. qui a appelé pour avoir des renseignements. Il doit voir cela avec son épouse qui doit ns recontacter pour prendre rdz-vs.<br />\r\n8.10: Mess rpdr clt pour savoir si a fait 1 choix ou non.<br />\r\n12.10: Pas de relance','',0,9),(19256,'1',5028,915,4,0,'2009-09-29 13:05:00',0,'29/09/09 Décalée prestation de MMe TALL le lundi car cette dernière a un rdv administratif urgent à la préfecture. Cliente prévenue.','',0,10),(19257,'1',2702,0,5,0,'2009-09-29 14:20:00',0,'','',0,19),(19258,'1',2702,0,5,1,'2009-09-29 14:21:00',0,'changement d\'intervenante à partir d\'aujourd\'hui. Seul problème la femme de ménage n\'a pas pu se rendre au domicile du client. Donc pas de prestation. Pro prochaine prestation prévue le 02/10','-2',19257,19),(19259,'1',2808,1252,1,0,'2009-09-29 14:56:00',0,'Pas très bonne impression de la presta du 28/09 : laisse tout en plan (seau avec serpillère laissé ds milieu du salon, baignoire produit et rinçage, pas frottée, traces sur les vitres) + pbelles mélangées mais il faut faire le tri sélectif !','',0,2),(19262,'1',3498,0,1,0,'2009-09-29 15:16:00',0,'','',0,19),(19263,'1',3498,0,1,4,'2009-09-29 15:16:00',0,'La remplacement de Mme Ngiesse à commencé hier. Appel pour faire un point.','-2',19262,19),(19326,'1',1195,156,4,0,'2009-10-01 11:21:00',0,'1.10: Mess clte car elle avait laissé 1 mess sur rpdr société. Or qd je l\'ai écouté le tél a sonné=> mauvais manip mess effacé dc je ne sais pas si souhaite presta ou non.<br />\r\n1.10: Mess rpdr clte<br />\r\n2.10: 2nd mess.<br />\r\n2.10: La clte souahite des remplacements pdr cp de mme merzi<br />\r\n5.10; j\'informe la clte qu\'elle pourra avoir mme sanchez cette sem. mercredi apm pdt 4h, puis le mardi matin pdt 4h. Or atn horaire d\'inter. faire point avec mlle sanchez a qui j\'ai laissé 1 mess + la clte car elle ne peut commencer qu\'à 9h30. ','',0,9),(19265,'0',5082,0,3,0,'2009-09-29 16:08:00',0,'voudrait une presta de 3h après sa voisine Félix Ripoll qui veut qqun le vendredi matin ou sinon une presta de 2h n\'importe quel jour de 16h30 à 18h30 car ne pouvant pas refaire les clés il lui faut être là pendant les prestas mais le vendredi elle pourrait laisser les clés à sa voisine<br />\r\n6.10: Mess rpdr clte pour informer que nous pourrions mettre en place Mlle BOURAHNEM a compter de la sem. prochaine idéalement le vendredi après sa presta de mme FELIX<br />\r\n12.10: Mess rdpr clte pour proposer mise en place de Mlle BOURHANEM vendredi 16.10','',0,9),(19860,'0',5082,0,1,0,'2009-10-19 10:44:00',0,'MESSAGE CLIENT POUR POINT QUALITE','',0,9),(19476,'1',5028,915,4,0,'2009-10-06 11:06:00',0,'06/10/09 prestation décalée de 12h à 15h, attente réponse clte.MAJ SOFT','',0,10),(19267,'0',5083,0,3,0,'2009-09-29 16:12:00',0,'voisine de MARTINEZ RAMOS QUI EST EN ATTENTE DE RPESTA / VEUT QQUN 3H HEBDO IMPERATIVEMENT LE VENDREDI MATIN / CF DOSSIER DE SA VOISINE POUR L ORGANISATION DE LA MISE EN PLACE<br />\r\n6.10: Mess rpdr clte pour lui proposer Mlle BOURANEMle vendredi matin de 9h à 12h.<br />\r\n7.10: Clte ok pour presta le 9.10.09<br />\r\n12.10: Clte très satisfaite de la presta, a pris des initiatives. Clte très contente/ ','',0,9),(19270,'1',5084,0,3,0,'2009-09-29 16:22:00',0,'CONNAISSANCE PERSONNELLE : MARTIN EST UN AMI DU FILS DE LA CLIENTE / VEUT QQUN 4H HEBDO N IMPORTE QUELLE MATINEE SAUF MERCREDI / IL FAUT QQUN DE TRES SOIGNEE MINUTIEUX<br />\r\n14.10: J\'ai eu sa fille car elle était occupée. Je lui ai dit que nous pourrions lui mettre qlqun la semaine du 26.10 => Mme SABOUREAU à partir du 27.10<br />\r\n14.10: Clte ok pour inter à compter de la sem du 26.10. 1ère presta le mercredi puis le jeudi de 8h30 à 12h30 <br />\r\n28.10: Mme DUROUX trés contente de Mme SABOUREAU.Elle envisage de prendre 1 presta en +/sem si test de repassage= concluant. Rapperl la clte vendredi apm 6.11 car W LE MATIN<br />\r\n5.11;: J\'ai eut mme SABOUREAU test = 1 pyjama féminin+1 pull+1tee-shirt.<br />\r\n9.11: Clte satisfaite du repassage de mme saboureau. Ok pour nouvelle presta en + le lundi pdt 2h. Cette prestation sera priorité au repassage, et suivant quantité 1 peu de ménage : sol cuisine +sdb+wc du bas+ pt coup d\'aspirateur sur zone de passage sale (cheminée, entrée...) ou qlq vitres/placards.<br />\r\nClte trés satisfaite de la qualité des presta&du suivis de M&C!!!','',0,9),(20704,'1',5250,1174,4,0,'2009-11-09 14:03:00',0,'09/11/09 PAS DE PRESTATION PR LE 11/11/09.','',0,10),(19272,'0',0,1265,7,1,'2009-09-29 16:34:21',0,'Vérification des références','-2',0,44),(19273,'0',0,1265,7,1,'2009-09-29 15:00:00',1,'','-2',19272,44),(19274,'1',5043,0,9,1,'2009-09-29 16:37:00',0,'Il est pas trop au courant du choix de sa femme, il à re-noter mes coordonnées. Ils me rappellerons pour fixer une date de RDV s\'ils nous ont choisi','-2',19060,2),(19275,'0',828,441,4,0,'2009-09-30 08:52:00',0,'Mme Daniel a fait 3/4 h en moins','',0,14),(19276,'0',0,1266,7,1,'2009-09-30 09:05:53',0,'Vérification des références','-2',0,31),(19277,'0',0,1266,7,1,'2009-09-30 15:00:00',1,'','-2',19276,31),(19278,'1',2308,1236,4,0,'2009-09-30 09:11:00',0,'30/09/09 intervenante n\'est pas venue travailler ce matin pour l\'instant pas de nouvelles. Annulation prestation. MAJ SOFT.','',0,10),(19279,'0',0,429,4,0,'2009-09-30 09:27:00',0,'30.09: Envoie d\'1 paire de gant 8-8 1/2','',0,9),(19280,'0',1439,0,4,0,'2009-09-30 09:28:00',0,'30.09: Envoie carnet de liaison','',0,9),(19281,'1',1610,567,4,0,'2009-09-30 09:35:00',0,'30/09/09 ANNULATION PRESTATION MME ES MALADE CLIENTE PRÉVENUE.MAJ SOFT.','',0,10),(19282,'0',3144,678,4,0,'2009-09-30 09:38:00',0,'30/09/09 MME SOUCHARD S\'EST PRÉSENTÉE A 9H CHEZ LA CLIENTE, ET NOUS APPELLE POUR NOUS PRÉVENIR QU\'IL Y A PERSONNE. ELLE A ATTENDU 40 MINUTES PUIS EST PARTIE. LA CLIENTE NOUS APPELLE POUR NOUS SIGNALER QUE L\'INTERVENANTE NE S\'EST PAS PRÉSENTÉE ET QU\'EFFECTIVEMENT ELLE A DÉPOSE SES ENFANTS A LA CRÈCHE A 9H25. PRESTATION ANNULÉE. ','',0,10),(19283,'0',4321,0,4,0,'2009-09-30 09:47:00',0,'29.09: Appel de serena demandant 1 presta le 6.10 => pers de dispo. Mail le 30.09 pour proposer presta le 7.10 avec taleb ou le 8.10 avec hmamou<br />\r\n1.10/ lA CLTE ANNULE CAR LES PROPOSITIONS non satisfaisante pour elle. J\'ai dit à SERENA qu\'il fallait qu\'elle ns prévienne + tôt car 1 presta/mois = difficile à gérer/','',0,9),(19285,'1',3180,1244,4,0,'2009-09-30 09:53:00',0,'29.09: Appel de la clte qui souhaite reprendre des presta lundi ou mardi pdt 2h 10/12h ou 12h/14h ou 14h/16h. => Mme ROULLOT le mardi de 14h à 16h. J\'ai laissé 1 mess à Mme ROULLOT car la clte souhaiterait la rencontrer soit le 2.10 ou le 9.10 entre 12h et 14h avant sa mise en place.<br />\r\n1.10: Mess rpdr clte pour lui dire que mme roullot interviendra de 14h à 16 tous les mardi dès sem. prochaine.<br />\r\n2.10: Mme DELPONT ok pour 16h30 le 2.10.<br />\r\n7.10 : Mme delpont trés contente de mme roullot. Tb contact, prestation bien. RAS','',0,9),(19591,'1',2125,199,4,0,'2009-10-08 14:43:00',0,'Informer Mme PAULET VM de mme KOUNLOTHAM le 22.10.09 à 8h45. Dc démarrage presta vers 10h<br />\r\n14.10: Clt ok pour presta à 10h.','',0,9),(19287,'1',3685,1245,4,0,'2009-09-30 10:22:00',0,'30.09: Mess rpdr clte pour lui proposer mme barra tant que mme maref n\'a pas de VL le mardi matin<br />\r\n1.10: Clte ok pour presta avec mme bara ds l\'attente de Mme MAREF','',0,9),(19322,'1',5094,0,3,1,'2009-10-01 11:30:00',0,'','-2',19319,2),(19289,'1',1170,567,4,0,'2009-09-30 10:48:00',0,'30/09/09 PRESTATIONS ANNULÉES DU 30/09/09 ET DU 01/10/09 MME ES MALADE.MAJ SOFT. CLIENT PRÉVENU.','',0,10),(19496,'1',4907,0,5,0,'2009-10-06 16:45:00',0,'j informe la cliente que mlle vallespir a du mal à boucler la presta en 3h et qu\'il lui faudrait 1/2h de + . La cliente est d\'accord pour faire un essai le 09.10 et qu\'on refasse le point ensuite.<br />\r\n12.10: Mess rpdr Mlle VALLESPIR. Dès qu\'elle m\'a appelé j\'appellerai la clte pour faire point<br />\r\n12.10: Clte ok pour maintenir 3h30 de presta pour le moment. Si ds le tps besoin moins ns le fera savoir, mais pour le moment maintient cela.','',0,9),(19295,'0',4442,1124,4,0,'2009-09-30 12:18:00',0,'MME BOUNEB FAIT 3 HEURES DE PRESTATION CHEZ LA CLIENTE AU LIEU DE 2H. MAJ SOFT OK.','',0,10),(19298,'1',1122,1008,4,0,'2009-09-30 13:23:00',0,'30/09/09 MME LAFARGE ABS CAUSE DÉCÈS DANS SA FAMILLE NE POURRA PAS FAIRE SA PRESTATION VENDREDI 02/10/09 ET LUNDI 05/10/09.MAJ SOFT. ','',0,10),(19299,'1',4713,1081,4,0,'2009-09-30 13:53:00',0,'30/09/09 MME LOUIS a oublié de se présenter à sa prestation ce jour chez M. BOULAIS. Elle rattrapera sa prestation demain de 13h30 à 16h30.MAJ SOFT.','',0,10),(19300,'0',4522,1233,4,0,'2009-09-30 14:48:00',0,'30/09/09 Mme ABRIAT pas prévenue de l\'abs de l\'intervenante Mme LAKROUT. Annulation prestation. Maj soft.','',0,10),(19301,'1',2341,594,4,0,'2009-09-30 15:55:00',0,'30.09: Mail de mme JOUVE m\'informant qu\'elle ne pouvait pas pointer via leur téléphone. Car accès limité<br />\r\n30.09: Mess rpdr clte pour lui en faire part','',0,9),(19852,'0',5008,1249,4,0,'2009-10-19 10:25:00',0,'19/10/09 prestation réduite 2h30 au lieu de 3h à la dde du clt.MAJ SOFT.','',0,10),(19304,'0',0,1267,7,1,'2009-09-30 19:28:40',0,'Vérification des références','-2',0,15),(19305,'0',0,1267,7,1,'2009-09-30 15:00:00',1,'','-2',19304,15),(19306,'0',0,1268,7,1,'2009-09-30 20:54:52',0,'Vérification des références','-2',0,26),(19307,'0',0,1268,7,1,'2009-09-30 15:00:00',1,'','-2',19306,26),(19308,'1',956,0,1,0,'2009-09-02 21:06:00',0,'prestation du 02.09 offerte suite reco de me puy','',0,9),(19309,'1',3532,0,1,0,'2009-09-28 21:09:00',0,'presta du 28.09.09 offerte suite reco CANAZZI','',0,9),(19310,'1',4452,0,5,0,'2009-10-01 09:03:00',0,'mme difai a beaucoup de mal à réaliser cette presta en 2 heures : refaire un point avec intervenante et voir si on appelle la cliente<br />\r\n2.10 mme difai a un rdz-vs la rappeler lundi pour faire le point<br />\r\n5.10: Mess mme difai me demandant de ns rappeler','',0,9),(19312,'0',2393,842,4,0,'2009-10-01 09:16:00',0,'01/10/09 Retard de MMe Lopes cause prble de transport, arrivée à 9h 25. Elle rattrapera son retard.','',0,10),(19313,'0',4366,0,1,0,'2009-10-01 09:21:00',0,'message tel pour relance concernant le non règlement des factures : voir si donne suite sinon relancer de nouveau<br />\r\n15.10: Envoie courrier en RAR de relance<br />\r\n26.10: Reception RAR déposé le 22.10.09<br />\r\n26.10: chq reçu. DETTE EPUREE','',0,9),(19315,'1',4120,853,4,0,'2009-10-01 09:32:00',0,'01/10/09 Cliente ok pr décaler sa prestation aujourd\'hui. MAJ SOFT.','',0,10),(19316,'1',841,0,4,0,'2009-10-01 10:26:00',0,'01/10/09 Mme Bouned est tombée des escaliers chez les clients Imbert hier, donc abs aujourd\'hui pour ses prestations. MAJ SOFT.Laissé mess répondeur de MMe Lericq.','',0,10),(19317,'1',5079,0,9,0,'2009-10-01 11:02:00',0,'2H LUNDI DE PREF, SINON MARDI','',0,2),(19318,'1',0,0,3,3,'2009-10-09 18:00:00',1,'','-2',19171,2),(19319,'1',5094,0,3,0,'2009-10-01 11:07:00',0,'','',0,2),(19320,'1',5094,0,3,1,'2009-09-30 11:07:00',0,'','-2',19319,2),(19321,'1',5094,0,3,1,'2009-09-30 09:50:00',0,'','-2',19319,2),(19323,'1',3691,1124,4,0,'2009-10-01 11:09:00',0,'01/10/09 Mme Bouned est tombée des escaliers chez les clients Imbert hier, donc abs aujourd\'hui pour ses prestations.MMe MAUPOUX prévenue.MAJ SOFT.<br />\r\n','',0,10),(19324,'0',3762,898,4,0,'2009-10-01 11:11:00',0,'NOUVELLE ADRESSE EN FÉVRIER 2010<br />\r\nLes 5 chemins<br />\r\n44360 VIGNEUX DE BRETAGNE','',0,14),(19426,'1',2676,421,4,0,'2009-10-05 10:47:00',0,'repassage vigneron 2h le 04.10.09<br />\r\n<br />\r\nvalerie<br />\r\n________________________________________<br />\r\nsaisi le 2/10','',0,14),(19328,'1',4242,1080,4,0,'2009-10-01 11:25:00',0,'1.10: Mess rpdr clte pour informer absence de mme PHILIP lundi 5.10 mais qu\'elle pourrait y intervenir le 6.10 apm.<br />\r\n2.10; Pas de rpse=> ok pour inter le 6.10 au lieu du 5.10','',0,9),(19330,'0',4941,1236,4,0,'2009-10-01 11:35:00',0,'01/10/09 Abs MME DIAKITE prévenue cliente, Mme Kanté rplc Mme DIAKITE le 02/10/09 dans l\'après-midi. MAJ SOFT.','',0,10),(19331,'1',5002,0,9,1,'2009-10-01 11:45:00',0,'Madame SLIMANI Karine<br />\r\nDomicile : 09 52 19 32 10 <br />\r\n<br />\r\nMadame Garnier a reçu son dossier il y a bientot un mois mais n\'a pas rappelé et Mme Slimani est mécontente car son ménage n\'est donc pas fait.<br />\r\n<br />\r\nMerci de la rappeler.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 30 septembre 2009 à 15:18<br />\r\n','-2',18830,2),(19332,'1',5002,0,9,1,'2009-10-01 11:46:00',0,'Msg laissé sur port cliente pour suivi dossier, 1er appel le 17/09 donc cela ne fait pas un mois ! Personne à proposer pour le moment pour le jeudi matin donc demande si autre possibilité dans la semaine','-2',18830,2),(19333,'1',2676,421,4,0,'2009-09-29 11:52:00',0,'repassage 1.25 h le 29.09.09<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n________________________________________<br />\r\n','',0,14),(19334,'1',1731,421,4,0,'2009-10-01 11:55:00',0,'bonjour<br />\r\n<br />\r\nvendredi 02.10.09 exceptionnellement car travaux le matin chez VERREAU - je fais VIGNERON 9h 12h et VERREAU 12.30 16h<br />\r\n<br />\r\nvu avec les 2 parties c ok<br />\r\n<br />\r\nValérie<br />\r\n<br />\r\nPS : puis je passer demain matin prendre des cahiers de liaisons ? merci <br />\r\n________________________________________<br />\r\n','',0,14),(24777,'0',2676,1140,4,0,'2010-02-16 12:05:00',0,'Chère Madame,<br />\r\n<br />\r\nJe vous remercie de bien vouloir noter que nous n’avons pas besoin l’intervention de Lynda pour la semaine prochaine (mardi et jeudi)<br />\r\n<br />\r\nMerci de bien vouloir me confirmer réception de la présente,<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nAngela VIGNERON<br />\r\n','',0,14),(19336,'1',5048,0,1,0,'2009-10-01 12:15:00',0,'','',0,19),(19337,'1',904,339,4,0,'2009-10-01 12:15:00',0,'1.10: Mme ABBA m\'informe qu\'elle n\'avait pas fait 3h le 24.09 mais que 2h or facture établie.<br />\r\n1.10: Mess rpdr clte pour lui en faire part réduction d\'1h sur la presta du 1.10 pour compenser cette erreur/ <br />\r\n7.10 : PAS DE NOUVELLE DE LA CLTE DC MAITIEN MA MODIF SUR LE MOIS D OCTOBRE ','',0,9),(19338,'1',5048,0,1,1,'2009-10-28 12:15:00',0,'Appel pour avoir un retour sur la première prestation avec Mme Kamara. Plutôt bien passée quelques petites choses restent à préciser ce qui est normal.','1',19336,19),(19340,'1',4731,112,4,0,'2009-10-01 12:19:00',0,'en suspend jusqu\'à nouvel ordre du client ','',0,10),(19342,'1',2790,644,4,0,'2009-10-01 12:55:00',0,'1.10: Mme M\'HAMEDI m\'informe qu\'elle a fait 3h au lieu de 3h 1/2.','',0,9),(19343,'0',2241,489,7,0,'2009-10-01 13:17:00',0,'CLIENT AVERTI ABS MME CHARRIER PAS DE REMPLACEMENT<br />\r\nDANS LE FUTUR POUR REMPLACEMENT LE MATIN N\'IMPORTE QUEL JOUR SAUF VENDREDI.','',0,14),(19344,'0',0,1269,7,1,'2009-10-01 13:37:48',0,'Vérification des références','-2',0,9),(19345,'0',0,1269,7,1,'2009-10-01 15:00:00',1,'','-2',19344,9),(19346,'0',0,0,4,0,'2009-10-01 13:38:00',0,'SIGNATURE CONTRAT LE 2.10.09 à 9h30','',0,9),(19347,'0',0,1269,4,0,'2009-10-01 13:38:00',0,'2.10 : Signature du contrat ','',0,9),(19348,'0',0,1269,4,0,'2009-10-01 13:39:00',0,'2.140 signature du contrat de travail','',0,9),(19349,'0',0,1269,4,0,'2009-10-01 13:39:00',0,'2.10 signature du contrat de travail<br />\r\n5.10: Mise en place chez clte','',0,9),(19351,'0',2234,359,4,0,'2009-10-01 14:33:00',0,'01/10/09 Laissé mess répondeur cliente pour abs MMe DURAND d\'aujourd\'hui et lundi 05/10. Annulation prestation du 01/10/09.MAJ SOFT.','',0,10),(19352,'1',5003,1124,7,0,'2009-10-01 15:07:00',0,'','',0,10),(19353,'1',5003,1124,7,1,'2009-10-01 15:07:00',0,'Pour faire point sur 1ère presta.','-2',19352,10),(19354,'1',4937,1233,4,0,'2009-10-01 15:12:00',0,'01/10/09 Annulation prestation abs Mme LAKROUT,Laissé mess répondeur de Mme Leflond. MAJ SOFT.','',0,10),(19752,'0',0,1282,7,1,'2009-10-13 12:23:58',0,'Vérification des références','-2',0,14),(19355,'0',4955,359,4,0,'2009-10-01 15:27:00',0,'01/10/09 PRESTATION DE VENDREDI 02/10/09 ANNULÉE ABS MME DURAND. MESS RÉPONDEUR CLIENT. MAJ SOFT.','',0,10),(19356,'1',1597,359,4,0,'2009-10-01 15:31:00',0,'01/10/09 Annulation prestation de vendredi 02/10/09 MMe Durand (malade) prévenue cliente sur répondeur, attente réponse si la clte souhaite un rplct.','',0,10),(29105,'0',4249,701,4,0,'2010-05-10 10:47:00',0,'10.05: La clte envisage d\'annuler sa prestation de demain,car on doit lui couler une terrasse à soin entrée. Elle doit me rappeler demain car si pluie = presta, sinon annulera <br />\r\n11.05: Annulé','',0,9),(19392,'1',2676,421,4,0,'2009-10-02 13:06:00',0,'chez VIGNERON : prestation effectuée normalement 8.50 - 11.50<br />\r\n<br />\r\n+0.5 repassage le 01.10.09<br />\r\n<br />\r\nbon we<br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(19405,'1',3654,1097,4,0,'2009-10-02 15:28:00',0,'2.10: Mme TOUMI me fait part qu\'elle souhaiterait changer de clt, car trop compliqué pour s\'y rendre. Je pense à Mme SANCHEZ pour intervenir chez ce clt. Voir VA pour jour d\'inter.<br />\r\n8.10: TOUMI ok, pour y aller demain.<br />\r\nVu avec VA demander à Mme TOUMI d\'y aller encore 16.10+23.10, car après Mlle SANCHEZ pourra y intervenir<br />\r\n12.10: Changement. Car M. JUILLARD pas content de mme toumi. Dc si changement mme toumi conserve m. hernandez. Voir VA<br />\r\n14.10: Mess à Mme TOUMI lui disant de faire impérativement M.HERNANDEZ vendredi 16.10. Et que je n\'ai toujours pas reçus sa demande de réduction du tps de travail. Mlle JUQUIN interviendra chez ce clt le vendredi matin à compter du 23.10.09 <br />\r\n26.10/ N° de tel non accessible dc j\'ai envoyé 1 mail au clt pour faire le point qualité<br />\r\n27.10: Clt a laissé 1 mess sur rpdr. Il est content des presta de mme juquin. Il a retrouvé le même niveau de presta que Mlle AKEVA','',0,9),(19362,'1',741,1233,4,0,'2009-10-01 16:35:00',0,'1/10/09 Laissé mess répondeur de MMe PREHN pr annulation prestation car MMe LAKROUT malade. MAJ SOFT.','',0,10),(19363,'0',4322,1099,4,0,'2009-10-01 16:48:00',0,' MMe GERVAIS pas de prestation du 19/10/09 au 02/11/09, reprend donc le 09/11/09. MAJ SOFT .Intervenante prévenue.','',0,10),(19665,'1',1356,0,9,0,'2009-10-09 16:20:00',0,'MARDI, JEUDI, VENDREDI 9H-13H','',0,2),(19387,'0',0,1271,7,1,'2009-10-02 11:49:35',0,'Vérification des références','-2',0,10),(19388,'0',0,1271,7,1,'2009-10-02 15:00:00',1,'','-2',19387,10),(19364,'0',5096,0,4,0,'2009-10-01 17:32:00',0,'1.10: Clte interessée pour 2h/sem<br />\r\nRdz-vs commerciale le 5.10 à 19h.<br />\r\n8.10: Appel de la clte ns informant qu\'elle avait signé avec 1 autre prestataire de services.','',0,9),(19366,'0',1193,1227,4,0,'2009-10-01 17:35:00',0,'1.10 suite absence de mme valdes j\'ai proposé à la clte 1 presta avec mme boyer de 9h30 à 12h30.','',0,9),(19367,'0',4351,591,4,0,'2009-10-02 09:43:00',0,'changement horaires ok pr cliente ','',0,10),(19368,'0',3361,934,5,0,'2009-10-02 09:45:00',0,'2.10:Appel de Mme LAVILLE m\'informant qu\'elle ne pouvait pas rentrer chez le clt. La serrure aurait été forcée.<br />\r\n2 mess rpdr clte portable +1 fixe :<br />\r\nla cliente a rappelé : son fils avait fermé le portail ! elle s\'en excuse. Presta facturée.','',0,9),(19370,'1',741,1233,4,0,'2009-10-02 09:56:00',0,'CLTE OK PAS DE REMPLACEMENT','',0,10),(19371,'1',5032,0,1,0,'2009-10-02 10:11:00',0,'Point après 2 presta','',0,2),(19372,'1',5032,0,1,1,'2009-10-09 10:11:00',1,'','-2',19371,2),(19373,'1',4963,0,1,0,'2009-10-02 10:12:00',0,'Point après 2 presta','',0,2),(19374,'1',4963,0,1,1,'2009-10-05 10:12:00',1,'','-2',19373,2),(19375,'1',5054,0,1,0,'2009-10-02 10:13:00',0,'Point après 3 presta','',0,2),(19376,'1',5054,0,1,1,'2009-10-09 10:13:00',1,'','-2',19375,2),(19377,'1',4986,0,1,1,'2009-10-02 10:15:00',0,'Msg laissé sur fixe cliente pour faire le point sur les 2 presta déjà réalisées','-2',18789,2),(19378,'0',0,1270,7,1,'2009-10-02 10:21:27',0,'Vérification des références','-2',0,2),(19379,'0',0,1270,7,1,'2009-10-02 15:00:00',1,'','-2',19378,2),(19380,'1',0,0,3,3,'2009-10-07 11:30:00',1,'','-2',19060,2),(19381,'1',0,0,3,1,'2009-10-02 10:50:00',0,'','-2',19319,2),(19382,'1',5097,0,3,0,'2009-10-01 13:10:00',0,'','',0,2),(19383,'1',5097,0,3,4,'2009-10-01 17:52:00',0,'Elle souhaitait une presta pour demain, msg laissé pour dire qu\'on ne pouvait pas être aussi réactif mais qu\'en revanche on pourrait mettre en place une prestation après avoir effectuer le rdv commercial etc.','-2',19382,2),(19384,'1',5098,0,3,0,'2009-10-02 09:57:00',0,'','',0,2),(19385,'1',5098,0,3,4,'2009-10-02 09:58:00',0,'','-2',19384,2),(19386,'1',2478,591,4,0,'2009-10-02 11:33:00',0,'02/10/09 prestation de Mme DJABI décalée avec l\'accord du clt le 05/10/09 au 06/10/09.MAJ SOFT.','',0,10),(19447,'1',2112,507,4,0,'2009-10-05 15:16:00',0,'05/10/09 Prestation MME Desplanche d\'aujourd\'hui dispatchée mardi 06/10 et jeudi 08/10 car abs MME Desousa. MAJ SOFT.','',0,10),(19390,'0',2648,494,4,0,'2009-10-02 11:54:00',0,'Bonjour,<br />\r\n <br />\r\nQuelle merveille la prestation d’hier !<br />\r\nTout était parfait.<br />\r\nJ’attends avec impatience la semaine prochaine pour voir ce que va donner notre intervenante.<br />\r\n <br />\r\nCordialement.','',0,10),(19391,'1',4952,0,4,0,'2009-10-02 12:59:00',0,'tâches effectuées jeudi 01.10 : 1h30 de repassage ; sdb du bas ; poussière salle à manger salon (grande étagère du salon où elle a dû tout enle ver car bcp de toiles d\'araignées et autres meubles), évier cuisine, aspi et sols chisine et entrée) ; elle n\'a pas voulu s\'attaquer à l\'étage car trop de bazar !!!<br />\r\nla cliente avait de nouveau l\'impression que mme bianco n\'avait pas fait grand chose !!! elle souahite que l\'intervenante note tout ce qu\'elle fait sur le cahier de liaison à chaque fois','',0,9),(19393,'1',5102,0,3,0,'2009-10-02 13:14:00',0,'','',0,2),(19394,'1',5102,0,3,1,'2009-10-02 13:14:00',0,'Voulais simplement savoir si l\'on pouvait utiliser les CESU comme mode de paiement. C\'est tout! Elle à dit merci et raccroché.','-2',19393,2),(20831,'0',3014,863,4,0,'2009-11-12 17:18:00',0,'12.11: Appel de mme ponseillé m\'informant qu\'elle arrêtait le contrat car reprend son travail le 16.11, et qu\'elle aura qlqun à son domicile à tps plein.','',0,9),(19412,'1',1794,1196,1,0,'2009-10-02 16:41:00',0,'','',0,2),(19397,'0',0,1262,4,0,'2009-10-02 13:55:00',0,'penser a lui donner une blouse','',0,14),(20187,'0',0,1293,7,1,'2009-10-26 15:00:00',1,'','-2',20186,2),(19402,'1',3811,1018,7,0,'2009-10-02 14:43:00',0,'elle démissionne au 2/11/09<br />\r\nprévoir remplacement','',0,14),(20441,'0',0,1302,7,1,'2009-11-03 10:40:01',0,'Vérification des références','-2',0,12),(19404,'1',794,1229,4,0,'2009-10-02 14:45:00',0,'2.10 mME MALEVET AM prolongé dc j\'ai mis mme bouaifi.<br />\r\nInfo clte comme quoi AM prolongé=>presta mme bouaifi','',0,9),(19407,'1',1067,1244,4,0,'2009-10-02 15:40:00',0,'2.10: Appel de mME MATHE suite erreur de facturation. LE 28.10 MME ROULLOT ne pouvait faire que 2h au lieu de 3h. J\'ai déduite 1h sur la presta du 5.10 (taux 0.00€). Par contre la clte souhaiterait qu\'elle fasse en priorité le repassage linge enfant aux vitres! Atn à ne pas laisser le thermostat trop chaud!!! Informer mme roullot<br />\r\n5.10.09: SMS à MMe ROULLOT pour lui en faire part','',0,9),(19806,'0',4911,1229,4,0,'2009-10-15 17:44:00',0,'15.10: reception auto de prélev. envoie courrier banque','',0,9),(19409,'0',0,1272,7,1,'2009-10-02 16:28:24',0,'Vérification des références','-2',0,26),(19410,'0',0,1272,7,1,'2009-10-02 15:00:00',1,'','-2',19409,26),(19411,'0',2312,1081,4,0,'2009-10-02 16:26:00',0,'02/10/09 MMe Louis n\'a pas pu faire la prestation (abs injustifiée) chez MMe SAGOT car elle ne trouvait pas le chemin. Prestation annulée, la cliente est prévenue. MAJ SOFT. ','',0,10),(19413,'1',1794,1196,1,1,'2009-10-02 16:41:00',0,'Dans l\'ensemble les presta se passent bien, mais mal organisée, n\'avait pas compris comment il fallait s\'organiser dans la maison (pièce du bas à chaque fois + une fois haut, une fois ss-sol), très lente, a du mal à comprendre !<br />\r\n<br />\r\nEnvisage d\'arrêter en décembre ???','-2',19412,2),(19414,'0',3561,359,4,0,'2009-10-02 17:02:00',0,'02/10/09 prestation annulée Mme Durand. M. MONIER prévenu et souhaite une rplct la prochaine fois. MAJ SOFT. ','',0,10),(19415,'1',5079,0,9,1,'2009-10-02 17:24:00',0,'Msg laissé sur port cliente : proposition Sivathas lundi 13h30-15h30 à partir du 12/10','-2',19317,2),(19416,'1',3452,494,4,0,'2009-10-02 17:33:00',0,'Cliente veut presta le vendredi avec FIN DE PRESTA MAX à 17H <br />\r\nOK DÉCALE PINSON SERENA ','',0,10),(20124,'1',5107,0,9,1,'2009-10-23 12:52:00',0,'Msg laissé sur port cliente pour informer réception du BC + proposition mme Fortes mardi 9h-11h car pas de solution pour le moment pour le merc matin','-2',19417,2),(19419,'1',5108,0,3,0,'2009-10-02 17:45:00',0,'','',0,2),(19420,'1',5108,0,3,1,'2009-10-02 17:45:00',0,'A DEMANDER QU\'ON LA RAPPELLE DANS 10 MIN','-2',19419,2),(20305,'0',4998,1249,4,0,'2009-10-29 09:44:00',0,'29/10/09 appel serena pour réduire la prestation de 3h à 2 heures.MAJ SOFT. Mme CIROLDI prévenue.','',0,10),(19422,'0',4240,1081,4,0,'2009-10-05 09:47:00',0,'05/10/09 Prestation du 28/09/09 pas faite par Mme Louis, déplacée le mercredi 30/09/09 pas faite non plus par Mme louis. Annulation soft ok.','',0,10),(19425,'1',1507,453,4,0,'2009-10-05 10:34:00',0,'05/10/09 PRESTATION ANNULÉE A LA DDE DU CLT LE 29 OCT 2009. MAJ SOFT.','',0,10),(19423,'0',0,1273,7,1,'2009-10-05 10:04:54',0,'Vérification des références','-2',0,10),(19424,'0',0,1273,7,1,'2009-10-05 15:00:00',1,'','-2',19423,10),(19427,'1',2501,660,4,0,'2009-10-05 10:47:00',0,'05/10/09 Annulation prestations le 12 et le 19,22 oct à la dde de la clte. MAJ SOFT.','',0,10),(19428,'1',959,165,4,0,'2009-10-05 10:48:00',0,'Bonjour,<br />\r\n<br />\r\nCe vendredi, il y a eu une modification de mes horaires chez Monsieur Touron. Je n’ai pas pu vous prévenir avant car la décision a été prise en début de prestation. <br />\r\nJe tiens à préciser que celle-ci a été prise en concertation avec Monsieur Touron, je n’avais pas le temps de tout faire en deux heures. Par conséquent, nous avons convenu que je ferais une heure de plus et que je récupérerais cette heure mercredi prochain. <br />\r\nMes horaires d’aujourd’hui ont été de 13 h 30 à 16 h 30 et mercredi j’interviendrais de 9h 30 à 11 h 30.<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(19430,'0',1000,441,4,0,'2009-10-05 11:40:00',0,'Mme DANIEL nous a prévenue abs client le 30/10','',0,14),(19431,'0',0,441,4,0,'2009-10-05 11:41:00',0,'5/10/09 elle ne va pas travailler cette am car elle est malade, elle ne se sent pas bien','',0,14),(19432,'0',4704,1206,4,0,'2009-10-05 11:59:00',0,'5.10: Mess de la clte m\'informant que son hospit allait durer 10 jours de +, + maison de repos. Dc annule dates pdt 15 jours au moins. Rappeler la clte pour faire point avec elle.<br />\r\n22.10: j\'ai fait le point avec clte. Elle est en maison de repos pdt 1 mois soit jusqu\'à mi-nov.<br />\r\nReprise clte le 25.11.','',0,9),(19435,'1',4986,24,1,1,'2009-10-05 12:14:00',0,'Madame CROISSANT Anne-marie<br />\r\nDomicile : 01 47 45 68 09 Portable : 06 74 99 00 39 92200 NEUILLY SUR SEINE<br />\r\n<br />\r\nSe declare contente de la personne qui vient faire le menage chez elle.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 5 octobre 2009 à 11:48<br />\r\n','-2',18789,2),(19436,'1',2739,594,4,0,'2009-10-05 12:41:00',0,'5.10: Suite conversation avec mme jouve j\'envoie 1 carnet de liaison à la clte.','',0,9),(19437,'1',1012,0,9,0,'2009-10-05 13:37:00',0,'2*2H ou 4H JR/H INDIFF','',0,2),(19438,'0',0,657,4,0,'2009-10-05 13:38:00',0,'05/10/09 pas pu faire une prestation de rplct pdt ses dispo rdv à la PMI. Abs injustifiée.','',0,10),(19439,'1',2493,594,4,0,'2009-10-05 13:54:00',0,'5.10.09/ La clte a appelé suite pblm de facturation. Mme JOUVE n\'est pas resté 1/2h en + le 9.09 (elle a oublié) + le 23.09.09 (la clte lui a demandé de partir). Vu VA pas de facturation pour le 23.09. Mail clte pour lui en faire part.<br />\r\nJe refait une nouvelle facture<br />\r\n5.10: La clte maitien 2h/sem. si besoin ns appelera pour avoir presta en +','',0,9),(19440,'0',0,1274,7,1,'2009-10-05 13:58:04',0,'Vérification des références','-2',0,10),(19441,'0',0,1274,7,1,'2009-10-05 15:00:00',1,'','-2',19440,10),(19442,'0',0,1275,7,1,'2009-10-05 13:59:24',0,'Vérification des références','-2',0,44),(19443,'0',0,1275,7,1,'2009-10-05 15:00:00',1,'','-2',19442,44),(19444,'1',1746,0,9,1,'2009-10-05 14:10:00',0,'Tjs personne à proposer. Autre dispo que vendredi : lundi, mardi AM, mercredi. Tenir informée de l\'avancée des recherches','-2',19059,2),(19622,'1',669,1258,4,0,'2009-10-09 11:17:00',0,'8.10: Mise en place de mme bagdadi.<br />\r\n9.10 : Point qualité : mess rpdr clte.','',0,9),(19449,'0',1881,469,4,0,'2009-10-05 16:04:00',0,'5.10: Suite 1 point avec mme difai, elle m\'a fait part qu eM. BOICHOT lui aurait demandé de faire 2x2h. Or mme difai ne peut pas, par contre peut faire 4h consécutive. J\'atd appel du clt pour ce sujet<br />\r\n28.10: Appel de M. BOICHOT qui me demande simme difai peut faire 2x2h. Or pas possible 4h le vendredi oui sinon changement d\'inter. Va réfléchir avec son épouse<br />\r\n17.12: Mme DIFAI va avoir 1 chgment ds son planning. Dc pourrait faire 2x2h le mardi + jeudi chez cette clte. Mess rpdr ce jour à la clte afin de savoir si serait intéressée ou non<br />\r\n17.12: Clte interessée. Elle va faire le point avec son mari car travail au domicile. et me rappellera demain<br />\r\n18.12: Clte ok pour presta de 2x2h/sem à compter du mois de janvier','',0,9),(19450,'1',1507,453,4,0,'2009-10-05 16:07:00',0,'abs m. depardieu le 29/10','',0,10),(19451,'1',4755,1258,4,0,'2009-10-05 16:08:00',0,'j informe le client de la démission de mme duclos ; il accepte le changement d\'intervenante avec mme baghdadi. <br />\r\n7.10: Mess rpdr clt pour point qualité suite changement d\'intervenante<br />\r\n12.10: Pas d\'appel de la part du clt<br />\r\n15.10: Le clt a appelé pour dire qu\'il était pleinement satisfait!!! Et qu\'il avait même gagné au change','',0,9),(20107,'1',1053,217,4,0,'2009-10-23 10:30:00',0,'OBJET : PRESTATION DE Madame VILAIN <br />\r\nBonjour,<br />\r\n<br />\r\nJe vous remercie de noter notre demande de suspension de prestation pour le vendredi 30 octobre 2009:<br />\r\n<br />\r\nDans l’attente de votre confirmation par retour de mail.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nPierre-Yves BEAUGEARD<br />\r\nIsabelle MARCHAND<br />\r\n9 RUE LAMBERT<br />\r\n44800 SAINT-HERBLAIN <br />\r\n','',0,14),(19853,'0',2437,1269,1,0,'2009-10-19 10:26:00',0,'CLIENT TRE SATISFAIT DE MLLE SANCHEZ','',0,9),(19784,'0',0,1284,7,1,'2009-10-14 17:12:29',0,'Vérification des références','-2',0,9),(19835,'1',5168,1258,4,0,'2009-10-16 13:54:00',0,'22.10: Mise ne place de mme bagddadi<br />\r\n23.10: Mess rpdr clte pour point qualité<br />\r\n26.10:2nd mess clte<br />\r\n26.10: Clte satisfaite du travail de mme BAGDADI. Par contre elle souhaiterait changer de jour d\'intervention le mercredi et idéalement le vendredi.<br />\r\n28.10: Mme BAGDADI ne souahite pas travailler le mercredi! Mess rpdr clte pour lui dire. Si souhaite changer de jour=> nouvelle intervenante!<br />\r\n2.11: j\'ai eut la clte, elle doit voir cela avec son mari. Ns rappelera','',0,9),(19454,'1',1573,1258,4,0,'2009-10-05 16:43:00',0,'5.10: Mme BAGDADI n\'a fait qu\'1h30 au lieu de 2h. On voulait organiser 1 point qualité chez la clte pensant que mme bagdadi ne savait pas s\'organiser. Or la clte m\'a informé qu\'elle n\'avais paps eut grand chose à faire ajd\'hui. Vu avec VA on a déduite 1/2h car j\'avais informé la clte qu\'elle avait fait 1/2h en moins. Si besoin la clte appelra l\'agence pour point qualité','',0,9),(19455,'1',2309,567,4,0,'2009-10-05 17:42:00',0,'CLIENTE PAS DE REMPLACEMENT','',0,10),(19459,'1',5108,0,9,0,'2009-10-06 09:25:00',0,'3H LUNDI H INDIF.','',0,2),(19460,'1',5119,0,9,0,'2009-10-06 09:29:00',0,'2H JEUDI ENTRE 10H ET 17H','',0,2),(19462,'1',5120,0,3,0,'2009-10-06 09:30:00',0,'','',0,2),(19463,'1',5120,0,3,4,'2009-10-05 09:30:00',0,'','-2',19462,2),(19464,'1',5121,0,3,0,'2009-10-06 09:32:00',0,'2H/S LE VENDREDI OU LE JEUDI APRES MIDI. TOUTEFOIS SI ON A QQUN DE TRES TRES BIEN ELLE PEUT FAIRE UNE CONSCESSION SUR LE JOURS. ','',0,2),(19478,'1',4430,915,4,0,'2009-10-06 11:12:00',0,'06/10/09 décalée prestation du mercredi le vendredi de 9h à 11h.MAJ SOFT. CLTE prévenue.','',0,10),(19465,'1',5123,0,9,0,'2009-10-06 09:46:00',0,'3H JEUDI VERS 14H','',0,2),(19683,'1',5123,0,9,1,'2009-10-09 19:09:00',0,'Cliente appelée pour informer de la réception du BC + tenir informée de l\'avancée des recherches','-2',19465,2),(19467,'1',5124,0,3,0,'2009-10-06 10:00:00',0,'','',0,2),(19468,'1',5124,0,3,4,'2009-10-06 10:00:00',0,'MSG LAISSE POUR DIRE QU\'ON A PERSONNE','-2',19467,2),(19469,'1',5125,0,9,0,'2009-10-06 10:06:00',0,'4H JEUDI OU VENDREDI MATIN','',0,2),(19470,'0',4956,453,4,0,'2009-10-06 10:05:00',0,'06/10/09 MME VINCENT abs son enfant est malade, clt prévenu.MAJ SOFT.','',0,10),(19471,'1',3275,843,5,0,'2009-10-06 10:14:00',0,'Madame Lafourcade,<br />\r\nComme je vous l\'ai dit au téléphone en soirée, je suis rentrée ce soir pour trouver ma maison infestée par une odeur de cigarette (j\'ai dû ouvrir toutes les fenêtres en courant d\'air pendant une heure pour en venir à bout). Ce faisant, je me suis rendue compte qu\'une des fenêtres du rez de chaussée était poussée sans être vraiment fermée. Ceci fut déjà le cas la semaine passée et ces étourderies répétées à une semaine d\'intervalle me gênent beaucoup.<br />\r\nAu moment de repasser, j\'ai pu constater que les deux housses qui recouvrent la table à repasser sont trouées d\'un trou qui semble fort à une brulure de cigarette. Là, c\'est trop!<br />\r\nJe vous confirme que j\'annule la prestation de Mme De Almeida dès jeudi après-midi et je vous demande de lui demander ma clef dans la plus brefs délais. Quel dédommagement me proposez-vous? Je prends les devants en vous précisant que je n\'ai pas non plus garder les factures des housses de table à repasser et que nous n\'avons pas encore trouver d\'accord concernant le remplacement du cousin de cuisine brulé le 17 septembre.<br />\r\n <br />\r\nJe pense réorganiser les prestations en deux fois deux heures avec toujours une grosse partie repassage mais sans les chemises de mon mari que je gèrerai moi-même. Avez-vous une personne de confiance à me proposer?<br />\r\n <br />\r\nJ\'attends vos réponses avec impatience.<br />\r\n <br />\r\nChristine BOURGEOIS<br />\r\n <br />\r\n','',0,10),(19472,'1',1959,472,5,0,'2009-10-05 16:45:00',0,'APPEL CLT pour prévenir et s\'excuser de ne pas avoir laisser les clefs dans la boites aux lettres. Donc pas de presta.','',0,10),(19473,'0',0,1276,7,1,'2009-10-06 10:49:08',0,'Vérification des références','-2',0,9),(19474,'0',0,1276,7,1,'2009-10-06 15:00:00',1,'','-2',19473,9),(19475,'0',1188,1246,4,0,'2009-10-06 10:55:00',0,'lundi 5 octobre 2009 18:28<br />\r\nÀ : nantes@menage-et-compagnie.com<br />\r\nObjet : <br />\r\n<br />\r\nbonjour,<br />\r\n <br />\r\ndésolée, j\'ai oublié de pointer vendredi avec madame Da Silva.<br />\r\n <br />\r\nje vous souhaite une bonne journée, vu que vous n\'aurez mon e-mail que mardi.<br />\r\n <br />\r\ncordialement.<br />\r\n <br />\r\nMarie.<br />\r\n________________________________________<br />\r\n','',0,14),(19477,'1',5121,0,3,1,'2009-10-06 11:13:00',0,'FRILEUX POUR REPASSER PAR UNE SOCIETE PRESTATAIRE CAR MAUVAISE EXPERIENCE AVEC DES CONCURRENTS MAIS MR SCHNELLE LUI A VENDU NOS SERVICES. ELLE VOUDRAIT MME MOSS, SINON A RAPPELER POUR CONVENIR D\'UN RDV DES QU\'ON A QQUN DE TRES BIEN POUR ELLE.','-2',19464,2),(19802,'1',4665,1174,4,0,'2009-10-15 15:57:00',0,'15/10/09 ANNULATION PRESTATION MME MAGNE MALADE.MAJ SOFT.OK.','',0,10),(19522,'0',5131,0,4,0,'2009-10-07 12:26:00',0,'7.10: Prospect interessé par 6 à 9h/sem.<br />\r\nRdz-vs commerciale le 13.10 à 15h<br />\r\nLE PROSPECT A CHOISI L APIJE CAR DELAI D ANNULATION DE 48H / SI PAS SATISFAIT NOUS RAPPELERA','',0,9),(19480,'0',2927,0,4,0,'2009-10-06 14:14:00',0,'la recontacter pour mise en place remplaçante','',0,14),(19839,'1',4682,1271,7,0,'2009-10-16 14:29:00',0,'','',0,10),(19840,'1',4682,1271,7,1,'2009-10-16 14:29:00',0,'pour faire point sur 1ère presta. Clt Très satisfaite. à voir en ctrl.','1',19839,10),(19482,'1',4963,1252,1,1,'2009-10-06 14:45:00',0,'Cliente satisfaite de mme Semedo (très active, très volontaire, travail vite, envie de bien faire) cependant qq pbs (retards, erreurs d\'utilisation des pdts => abrasif sur canapé !, aspi pas passé ss canapé)','-2',19373,2),(19483,'1',3866,569,7,1,'2009-10-06 15:07:00',0,'aprés plusieurs msg envoi mail pour faire point sur presta(6/10/09).','-2',19016,10),(19484,'1',650,0,4,0,'2009-10-06 15:20:00',0,'Absence mme By','',0,2),(19485,'1',650,0,4,1,'2009-10-06 15:21:00',0,'Msg laissé sur port cliente pour informer abs mme By jusqu\'au 15/11/09','-2',19484,2),(19486,'1',1329,0,4,0,'2009-10-06 15:28:00',0,'Absence mme By','',0,2),(19487,'1',1329,0,4,5,'2009-10-06 15:28:00',0,'Madame, Monsieur,<br />\r\n<br />\r\nJe viens d’avoir une communication téléphonique avec mme By, elle m’a informé qu’elle serait absente à compter de ce jour et ce jusqu’au 15/11/09. <br />\r\n<br />\r\nJe ne suis malheureusement pas en mesure de vous envoyer une autre intervenante en remplacement pour le moment, mais ne manquerais pas de revenir vers vous si une opportunité de remplacement se présentait.<br />\r\n<br />\r\nEn vous remerciant pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',19486,2),(19488,'0',3237,597,4,0,'2009-10-06 16:06:00',0,'voir avec guicheteau pour 3h30 par sem<br />\r\n3h menage et 30mn repassage<br />\r\npuis reconfirmer a la cliente','',0,14),(20045,'1',4781,657,7,1,'2009-10-06 09:30:00',0,'Suivi par mail le 06/10/09','-2',19645,10),(19492,'0',3893,0,4,0,'2009-10-06 16:24:00',0,'LE CLIENT TROUVE MME ROULLOT BEAUCOUP MOINS EFFICACE QUE MME CAPLET : EN 2 H LA SEM DERNIERE ELLE A FAIT LE HEUT (SDB + CHAMBRE + BUREAU) ET 510 MN DE REPASSAGE (3 / 4 CHEMISES ET 2 PANTALONS ) + 2 BRICOLES (CONNAISSANT LA MAISON JE TROUVE CELA CORRECT). REFAIRE LE POINT AVEC LE CLIENT SUITE A LA PRESTA DU 07.10 ET VOIR SI ON CHANGE L INTERVENANTE<br />\r\n12.10:Mme ROULLOT va + vite que sa 1ère presta. Clt satisfait de sa presta mais tout de même moins rapide que mme caplet.','',0,9),(19494,'0',597,0,4,0,'2009-10-06 16:26:00',0,'J INFORME LE CLIENT QUE NOUS N AVONS PERSONNE DE DISPO A 7H30 ET LUI PROPOSE D AUTRES CRENEAUX ET MEME LE SAMEDI/ PAS CONTENT IL MENACE DE SE DEBROUILLER PAR SES PROPRES MOYENS MAIS S EST CALME ENSUITE... VOIR SI ON AURAIT PAS DE NOUVELLES DISPOS ( EN ATTENDANT J AI ANNULE LES PRESTA)<br />\r\n13.10: Mme BOUAIFI ok pour presta le 16.10 à 8h chez ce clt. Clt ok','',0,9),(20620,'0',0,1308,7,1,'2009-11-05 18:29:12',0,'Vérification des références','-2',0,44),(19498,'0',2968,0,4,0,'2009-10-06 16:52:00',0,'appeler mme ndouo pour savoir si ok de conserver le client pendant l arrêt de mme malevet ; cette semaine, le client Canazzi ayant annulé, elle doit dans tous les cas le faire puisqu\'elle est en perte horaire.<br />\r\n7.10: Mme ndouo ok pour conserver ce clt pdt AM de Mme malevet. j\'informe le clt de cela par mail.<br />\r\n9.10: PAS DE RPSE; Vu avec VA ne rpd jamais dc ok pour maintien des presta avec mme ndouo','',0,9),(19635,'0',0,1278,7,1,'2009-10-09 15:00:00',1,'','-2',19634,46),(19501,'1',653,0,4,1,'2009-10-06 17:41:00',0,'Proposition Bennet lundi 13h30-17h30 à partir du 19/10','-2',19500,2),(19502,'0',1634,0,1,0,'2009-10-06 21:31:30',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19503,'0',1634,371,1,1,'2009-10-07 13:00:00',1,'','-2',19502,20),(19504,'0',3029,0,1,0,'2009-10-06 21:31:30',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19505,'0',3029,728,1,1,'2009-10-07 13:00:00',1,'','-2',19504,20),(19506,'0',3122,0,1,0,'2009-10-06 21:31:30',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19507,'0',3122,0,1,1,'2009-10-07 13:00:00',1,'','-2',19506,20),(19508,'0',4534,0,1,0,'2009-10-06 21:31:30',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19509,'0',4534,877,1,1,'2009-10-07 13:00:00',1,'','-2',19508,20),(19510,'0',1827,438,4,0,'2009-10-07 08:50:00',0,'Appeler mme caplet afin de savoir si elle peut reprendre ou non + prévoir rdz-vs ametra<br />\r\n14.10: Mme CAPLET a rdz-vs demain avec1 rhumato+medecin. Pblm d\'os épaule.<br />\r\n16.10: ','',0,9),(19513,'1',1050,1269,4,0,'2009-10-07 10:06:00',0,'6.10: Le clte souhaiterait avoir 1 presta semaine prochaine pdt 3h.<br />\r\n7.10 : Prestat avec mme sanchez le 12.10 apm aprés mme percebois. Clt + salariée confirmés','',0,9),(19514,'0',4921,1199,5,0,'2009-10-07 10:38:00',0,'Sol pas lavé dans les coins<br />\r\nBibelots non déplacés<br />\r\nMeubles salle de bain non lavés<br />\r\nEntre meubles salle de bain pas lavé<br />\r\nPrestation de 2 heures offerte ce Samedi 10 10 09 avec Ludivine Ducrocq','',0,44),(19634,'0',0,1278,7,1,'2009-10-09 11:49:50',0,'Vérification des références','-2',0,46),(19765,'0',595,1276,5,0,'2009-10-13 18:21:00',0,'MLLE BOURHANEM M INFORME QUE LA MAISON EST EXTREMEMENT SALE ET QU ELLE NE POURRA PLUS INTERVENIR (VOIR VA) / PREVENIR LE CLIENT QU ON RESILIE LE CONTRAT<br />\r\n14.10: j\'ai eut la clte reconnait que c\'est problématique et comprent tout à fait que l\'aide ménagère ne veuille plus y aller.<br />\r\nSi l\'on trouve qlqun souhaiterait alors 1 inter ds cuisine + sdb. <br />\r\n03.11 : je mets un terme au contrat car presta trop difficile','',0,9),(19517,'1',1040,0,1,0,'2009-10-07 11:35:00',0,'Arrêt','',0,2),(19518,'1',1040,0,1,1,'2009-10-07 11:35:00',0,'Pas pleinement satisfaits d\'Esene (travail superficiel, envoie sms pdt presta) mais ils n\'ont jamais rien dit ! Changement avec mme Moreira : arrivée en retard 1ere fois car pb de transports, la cliente lui a expliqué qu\'elle laissait un mot pour ce qu\'il y avait à faire en priorité et la fois suivante mme Moreira n\'a pas lu le mot et a fait le ménage alors que c\'était le repassage en priorité ...<br />\r\n<br />\r\nA trouvé qq d\'autre et souhaite récupérer ses clés après la presta du 07/10 (à déposer chez le gardien)','-2',19517,2),(19519,'0',3790,1166,4,0,'2009-10-07 12:07:00',0,'07/10/09 Les travaux de MMe IVANESCU pas terminés, Mme Marisan s\'est déplacée pour rien. MAJ SOFT. Reprise peut être lundi la cliente nous rappelle pour confirmer.','',0,10),(19520,'1',5130,0,4,0,'2009-10-07 12:24:00',0,'7.10: Prospect interessée par 2h/sem.<br />\r\nRdz-vs commerciale le 8.10 à 19h<br />\r\n14.10: j\'ai eut la clte mais aller à une réunion. Il faut la rappeler ce soir pour lui proposer la mise en place de mme bourhanem le jeudi entre midi et deux.<br />\r\n21.10: J\'ai eut la clte qui est ok pour le 29.10 entre12h et 14h.<br />\r\n28.10: Mess Rpdr clte pour informer mise en place sans VA + que je ferai 1 point qualité vendredi <br />\r\n2.11: Mess rpdr clte pour pint qualité + envoie ce jour attestation de remsie de cles+carnet de liaison<br />\r\n4.11: Clte moyennement contente de sa presta. Mlle BOURHANEM a pis des initiatives qui ne plaisent pas à la clte : refection lit+rangement revues+chaussures+lunettes+rideaux. Atn a ouvert ds chbre clte la fenêtre mais du mauvais côté et avait oublié de la refermer correctement (elle aurait même forcé). La clte ne souhaite pas de rangement, ni réfection des lits, ni chaussures<br />\r\nRappelé clte + dire à la clte que la porte fenêtre était ouverte lors du démarrage de la presta et Mlle BOURHANEM l\'a refermée avant de partir. La seule fenêtre qu\'elle est ouverte pdt presta = séjour. Elle n\'a pas touché le panneau japonnais. Si clte pas satisfaite mlle bourhanem ne souhaite plus intervenir chez cette clte!CAR ELLE fut déçue des remarques de la clte mais va en prendre note<br />\r\n6.11: Clte tjrs moyennement contente. L\'aide-ménagère aurait à nouveau laissé ouvert 1 côté de la fenêtre. La clte ne souahite pas changer mais elle est mitigée. Elle utiliserait l\'éponge des WC pour autre choses.<br />\r\n9.11: POint avec Mlle BOURHANEM qui a laissé la maison telquel. Porte fenêtre ouverte, elle a dc laissé comme c\'était.','',0,9),(19524,'0',4731,0,4,0,'2009-10-07 12:32:00',0,'clte licenciée arrête ses presta cs financières','',0,10),(19525,'1',2715,1210,4,0,'2009-10-07 12:38:00',0,'Bonjour,<br />\r\n <br />\r\nJe vous informe que le mercredi 28 octobre, nous ne serons pas là.<br />\r\nJe vous demande donc de décommander la prestation de Mme Mauduit.<br />\r\n <br />\r\nCordialement,<br />\r\nC. Chéron<br />\r\n<br />\r\n___________________________','',0,10),(19808,'0',4996,1249,4,0,'2009-10-16 08:53:00',0,'16/10/09 MMe CIROLDI ABS ENF MALADE.CLTE PREVENUE.MAJ SOFT.','',0,10),(19809,'0',4995,1249,4,0,'2009-10-16 08:56:00',0,'16/10/09 MMe CIROLDI ABS ENF MALADE.CLTE PREVENUE.MAJ SOFT.<br />\r\n','',0,10),(19527,'0',0,1075,4,0,'2009-10-07 12:45:00',0,'7.10: Mail de MMe NAVET me faisant part qu\'elle démissionnait ce jour. Rpse par mail + par téléphone => envoie d\'1 RAR ou dépôt de courrier à l\'agence. Préavis=1mois. Si ne souahite pas l\'effectuer doit le motiver ds sa lettre.','',0,9),(19528,'0',1193,1075,4,0,'2009-10-07 12:49:00',0,'7.10/ mail de mme navet m\'informant qu\'elle démissionnait ce jour!. Je lui ai fait 1 rpse mail + tel/ Elle doit ns déposer son courrier de dém à l\'agence ou ns l\'envoyer en RAR. Délai de préavis = 1 mois car a 6 mois d\'ancienneté. Si ne souahite pas le faire doit nous le motiver ds sa lettre de dem.','',0,9),(21625,'1',109,24,4,5,'2009-11-27 20:09:00',0,'Bonsoir,<br />\r\n<br />\r\nJe vous confirme que Mme Sivathas n\'est pas venue aujourd\'hui.<br />\r\n<br />\r\nCordialement,<br />\r\nChristophe BEIGNEUX','-2',21608,2),(19684,'1',5119,0,9,1,'2009-10-09 19:13:00',0,'Client appelé pour informer réception BC + regarder Loureiro jeudi 15h-17h','-2',19460,2),(19530,'1',5132,0,3,0,'2009-10-07 13:24:00',0,'','',0,2),(19531,'1',5132,0,3,4,'2009-10-07 10:04:00',0,'','-2',19530,2),(19640,'1',1597,359,4,0,'2009-10-09 12:23:00',0,'09/10/09 MME DURAND se sent mal et ne peut faire que la moitié de la prestation. Cliente prévenue et cette dernière est très mécontente. MAJ SOFT.','',0,10),(19639,'1',5147,0,3,4,'2009-10-08 12:00:00',0,'','-2',19638,2),(19637,'1',5146,0,3,4,'2009-10-08 11:58:00',0,'','-2',19636,2),(19535,'1',5134,0,3,0,'2009-10-07 13:28:00',0,'','',0,2),(19536,'1',5134,0,3,4,'2009-10-07 10:01:00',0,'','-2',19535,2),(19537,'1',5135,0,3,0,'2009-10-07 13:30:00',0,'','',0,2),(19538,'1',5135,0,3,4,'2009-10-07 10:05:00',0,'','-2',19537,2),(19539,'1',873,678,4,0,'2009-10-07 14:28:00',0,'07/10/09 MME SOUCHARD nous a signalé que sa cliente MME BAJ souhaite décaler sa prestation du lundi, le jeudi de 13h30 à 15h30.MAJ SOFT.','',0,10),(19540,'1',3190,842,4,0,'2009-10-07 15:21:00',0,'07/10/09 la prestation du 13/10 décalée le 14/10 à 15h10 à la dde du client, ce dernier a prévenu MME Lopes. MAJ SOFT.','',0,10),(19541,'0',4911,1229,4,0,'2009-10-07 16:02:00',0,'7.10: Mess rpdr clte suite à son mess sur notre rpdr. Je n\'ai pas reçus son bon de commande, ni son autorisation de prélèvement auto+RIB. Je lui en ai fait part soit qu\'elle fasse copie de son bon de commande ou qu\'elle ns rappelle pour que ns lui envoyons 1 nouveau bon de commande. Paiement sept soit par chq soit par CESU','',0,9),(19638,'1',5147,0,3,0,'2009-10-09 12:00:00',0,'','',0,2),(19543,'1',3582,1200,5,0,'2009-10-07 16:05:00',0,'7.10: Mess du clt ns demandant de le rappeler. Mess rpdr clt ce jour.<br />\r\n7.10: Le clt a rappelé pour me dire que le pblm = pause cigarette pdt presta + pblm d\'éponge. Mlle JUQUIN untilise l\'éponge de la vaisselle pour laver la table au lieu de prendre la vieille éponge. <br />\r\n8.10: Point aveC Mlle JUQUIN. Confirme qu\'elle fume 2 cigarettes/presta. Ok pour réduire sa conso. de cigarettes. Je lui ai dit que ns avions déjà eut le cas avec d\'autres clients, et qd clt=présent il n\'aime pas ça. Elle a de suite compris le 2nd pblm : celui des éponges.<br />\r\nDemain elle intervient chez lui, elle prendra une éponge spécialement pour sa table. Elle fut 1 peu vexée que le clt ne lui dise pas en face.','',0,9),(19740,'1',3582,1285,4,0,'2009-10-13 09:07:00',0,'Mll juquin convoquée pour sa VM le 23.10 à 9h. dc ne pourra pas faire sa presta le matin, proposé à la salariée l\'apm+clt<br />\r\n13.10: Mlle JUQUIN a informée mme ALBRECHT qu\'elle ne souhaitait pas conseerver M. DALMAS comme client. Il l\'a suite de partout pdt ses presta. => recrutement de qlqun<br />\r\n14.10 : Va voit en test 2 Mme TAGHNARKT demain. si test valider => m. DALMAS dès sem prochaine<br />\r\n26.10/ mESS RPDR Clt + aide ménagère<br />\r\n27.10: Clt a rappelé il est trés content du travail de mme tagnakt<br />\r\n28.10/ mME TAGHNAKT = 1 peu loin environs 1h de transport. Aimerait avoir qlq chose de plus proche.<br />\r\n29.10: Mess rpdr de la part du clt informant qu\'il annulait presta sem du 9.11.09<br />\r\n2.11: VA a fait le point avec mme TAGKNAT qui souhaiterait arrêter m. dalmas. Ok pour continuer presta sem du 2.11 puis clt annule 1 sem. dc voir qui l\'on met aprés ','',0,9),(19545,'1',2025,429,4,0,'2009-10-07 16:10:00',0,'7.10: Mess de la clte ns demadnant si mme samper pourrait intervenir 3h le 9.10.09. Mess rpdr intervenante ce jour<br />\r\n7.10: mme samper ok','',0,9),(19547,'0',5136,0,4,0,'2009-10-07 16:46:00',0,'7.10/ Pers. interessée pour 2 ou 3h/sem.<br />\r\nDoit réfléchir puis rappellera. Je pense qu\'elle fait jouer la concurrence<br />\r\n12.10: Mess rpdr relance clt','',0,9),(19715,'1',2712,719,5,0,'2009-10-12 12:32:00',0,'12.10: Appel de mme SINA m\'informant pblm avec fer à repasser clt. Il sent le bruler. La semaine dernière les plombs ont sautés pdt son utilisation. Mme SINA en a fait part au clt qui dit que non, qu\'il avait pu repasser. Or c\'est dans la durée que l\'odeur apparaît et non pas dès le début.<br />\r\n20.10 / SECOND MESSAGE POUR SIGNALER QUE MME SINA NE POURRA PAS REPASSER TANT QUE LE CLIENT N AURA PAS FAIT LE NECESSAIRE','',0,9),(19549,'0',1328,1276,4,0,'2009-10-07 17:30:00',0,'7.10: Suite demande par mail de cette clte d\'1 presta de 4h le 19.10 apm ou le 20.10 matin. Je lui ai propsoé Mlle BOURHANEM le 20.10 de 9h à 13h. Mail clte<br />\r\n12.10La clte a bien répondu par mail le 9.10.09. Clte ok','',0,9),(19578,'0',1193,339,4,0,'2009-10-08 11:59:00',0,'j\'informe la cliente de la démission de mme navet ; la cliente est assez mécontente car par ailleurs a trouvé la presta ponctuelle de sortie des lieux médiocre. La rappeler uniquement si on a qqun le vendredi matin<br />\r\n16.10: J\'ai eut la clte pour lui dire que nous avions toujours pers de dispo.<br />\r\n16.11: J\'ai eut la clte n\'a tjrs pers en fin de sem. je lui ai proposé mme el filali le jeudi apm ou matin. La clte va commencer 1 nouveau traitement pdt 1 an. Elle doit se renseigner pour bénéficier d\'1 prise en charge SECU. Ns ns ne somme spas conventionné. Dc va réfléchir et ns tient au courant sem. prochaine. <br />\r\n28.12.09: Pas de nouvelle de la clte. Je met 1 terme au suivi','',0,9),(19552,'0',4155,339,4,0,'2009-10-07 17:42:00',0,'7.10:Mess rpdr clte lui informant de la dem. de mme navet et que je ne savais pas si elle allait respecter son préavis!<br />\r\nJe lui ai également dit que je n\'avais pers sur ce secteur de dispo.<br />\r\n8.10: La clte a rappelé. Elle souhaite ses cles + avoir 1 presta. AppelS à mme navet!!!<br />\r\n8.10: Mme navet déposera les cles demain matin à la clte. Mess rpdr clte pour lui en faire part+ pers de dispo d\'ici demain. Recrutement en cour<br />\r\n15.10: J\'informe la clte que je n\'ai tjrs pers sur son secteur géo. Elle a rdz-vs le 3.11 avec 1 structure. Si je trouve qlqun lui en faire part.<br />\r\n11.12/ Mess rpdrt clte afin sa savoir si elle avait trouvé qlqun ou si tjrs en recherche. Car VA a validé mme abdelkawi.<br />\r\n15.12: Pas de rpse de mme PIANNEZA dc arrêt du suivis. Remettre 1 suivis pour attestation fiscale manuelle à faire en janv. 2010.trte ','',0,9),(26971,'1',671,1258,4,0,'2010-03-30 12:41:00',0,'30.03: Mess rpdr clte pour informer absence de MME azzouzi ce jour.<br />\r\nClte souhaite rplcmt ok pour jeudi apm avec mme saboureau','',0,9),(19554,'0',3275,238,4,0,'2009-10-07 17:50:00',0,'conges du 24 octobre au 9 novembre la reprise <br />\r\nposs pour rencontre intervenante le soir 18h00 ','',0,10),(19555,'1',5137,0,3,0,'2009-10-07 18:04:00',0,'','',0,19),(19556,'1',5137,0,3,1,'2009-10-07 18:04:00',0,'OK A TOUTES LES INFOS ELLE NOUS RAPPEL','-2',19555,19),(19557,'1',5137,0,3,5,'2009-10-07 18:05:00',0,'','-2',19555,19),(19558,'1',1654,472,4,0,'2009-10-08 09:05:00',0,'08/10/09 MME BRISOUX abs, cliente prévenue sur répondeur. Attente réponse pr rplct. MAJ SOFT.','',0,10),(19559,'0',1969,472,4,0,'2009-10-08 09:13:00',0,' 08/10/09 MME BRISOUX abs, client prévenu sur répondeur. Attente réponse pr rplct.','',0,10),(19562,'0',4158,1001,4,0,'2009-10-08 10:08:00',0,'08/10/09 annulation prestation à partir du 06/10 à la dde du client, reprise le 02/11/09.MME HOAREAU prévenue.MAJ SOFT.','',0,10),(19566,'1',2501,660,4,1,'2009-10-09 10:32:00',0,'PAS DE PRESTATION CHEZ LEPOUTERE LE 12 ET 19/10 PREVENIR MME AYA.','-2',19427,10),(19567,'1',2676,421,4,0,'2009-10-08 10:51:00',0,'0.5 H REPASSAGE 07.10.09<br />\r\n<br />\r\nMERCI<br />\r\n<br />\r\nVALERIE<br />\r\n','',0,14),(19568,'1',2478,591,4,0,'2009-10-08 11:03:00',0,'Annulation prestation du 12 oct et 15 oct à la dde du client. Prestation du lundi 19 oct est décalée le mardi 20 oct.MAJ SOFT. Intervenante prévenue.<br />\r\nAnnulation prestations du 26 et 29 oct et du 09 nov au 30 nov 2009. MAJ SOFT.','',0,10),(19569,'1',5002,0,9,1,'2009-10-08 11:11:00',0,'Msg laissé sur port cliente pour informer que nous n\'avons tjs personne pour le jeudi, en revanche possibilité avec mme Moreira mercredi après 16h','-2',18830,2),(19570,'0',3811,0,1,0,'2009-10-08 11:18:00',0,'Suite à notre entretien téléphonique de ce jour, je vous donne nos préférences pour l\'intervention de sa remplaçante : <br />\r\n<br />\r\nmardi ou mercredi ( matin ou AM )<br />\r\n<br />\r\nCordialement<br />\r\n','',0,14),(19571,'1',13,463,5,0,'2009-10-08 11:19:00',0,'Bonjour,<br />\r\n<br />\r\nJe suis très mécontent car la femme de ménage qui est passée ce jour a laissé les porte-fenêtre du salon et de la chambre ouvertes en repartant (alors que tout était fermé lorsque j\'ai quitté l\'appartement ce matin).<br />\r\nOutre le fait que cela fait que nous ne sommes plus couverts par notre assurance vol, les violentes pluies de la soirée ont fait que l\'eau s\'est introduite dans la chambre et dans le salon, causant des dégâts sur le parquet.<br />\r\n<br />\r\nCe n\'est pas la première fois que nous vous remontons ce problème et je souhaite que ce soit définitivement la dernière. Par ailleurs, j\'attends de voir l\'évolution du parquet pour vous indiquer la nature exacte des dégâts et donc le montant des éventuelles réparations que vous devriez prendre à votre charge.<br />\r\n<br />\r\nCi-joint une photo prise ce soir d\'une partie du parquet et du rideau de la chambre concernée.<br />\r\n','',0,2),(19572,'1',0,463,5,1,'2009-10-08 11:20:00',0,'Msg laissé : faire attention à bien refermer toutes les fenêtres, éteindre les lumières, et fermer la porte d\'entrée en partant de chez chaque client','-2',19571,2),(19747,'1',5101,1271,7,0,'2009-10-13 10:11:00',0,'','',0,10),(19573,'1',2478,591,4,1,'2009-10-23 11:26:00',0,'Prévenir MME DJABI abs client GUILLOU le 26 et 29 oct;du 09 nov au 30 nov 09.','-2',19568,10),(19574,'1',4654,0,4,0,'2009-10-08 11:37:00',0,'j informe la cliente que mme valdès fera sa dernière prestation vendredi 09.10 et que mme azzouzi pourra assurer des remplacements le mardi et le vendredi en attendant que l\'on valide un candidat.<br />\r\n13.10: Mise ne place de Mme AZZOUZI chez mme biscan le temps que ns trouvions qlqun<br />\r\n15.10:J\'ai eut la clte pour lui dire que ns avions embauché qlqun qui serait dispo à partir du 27.10. Dc ok pour presta lundi +mardi +vendredi matin. Conservera mme azzouzi sem. prochaine (sms de confirmation ok). Aimerait avoir 1 presta en + la sem prochaine pour du repassage.<br />\r\n15.10: Clte ok pour prest ale 23.10 car je n\'ai rien d\'autre. Ok pour 1 inter de 6h le lundi.<br />\r\nMme BISCAN ok pour mme saboureau L+M+J<br />\r\n22.10: Mess rpdr clte pour rappeler mise ne palce de mme saboureau mardi 27.10, puis inter L+M+J. Je lui ai demdané si ok pour presta le lundi à 8h30 au lieu de 10h.<br />\r\n28.10/ Mess rpdr pour point qualité<br />\r\n28.10: j\'ai eut la clte qui souahite faire le point après une semaine qualifiée de normale c\'éad 3 presta. Car elle lui a fait faire plusieurs choses complétement différentes.<br />\r\n10.11: Mess rpdr clte pour faire point qualité comme convenu','',0,9),(19577,'0',782,1084,4,0,'2009-10-08 11:52:00',0,'ce jour (8/10/09) , mme burgaud a fait 30mn de moins car les clients ont du partir de chez eux.<br />\r\nOlivier a dit on facture quand même.','',0,14),(19580,'0',0,1147,4,0,'2009-10-08 12:35:00',0,'DEMISSION DE MME JARLAND A COMPTER DU 13.09.09 ; A TROUVE TPLEIN CHU','',0,9),(19581,'0',0,1180,4,0,'2009-10-08 12:36:00',0,'Licenciement => RAR envoyé le 1.10, receptionné le 3.10 dc fin contrat =10.10.09','',0,9),(19582,'0',0,1207,4,0,'2009-10-08 12:38:00',0,'DEMISSION - FIN DE CONTRAT AU 2.10.09','',0,9),(19583,'1',873,0,4,0,'2009-10-08 13:32:00',0,'08/10/09 MME SOUCHARD ne peut pas faire sa prestation aujourd\'hui (une urgence à l\'hôpital). Clte prévenue.MAJ SOFT.','',0,10),(19584,'0',3014,863,4,0,'2009-10-08 13:35:00',0,'8.10.09: Envoie ce jour courrier demandant nouveau titre de séjour<br />\r\n29.10: copie carte reçue','',0,9),(19586,'1',956,451,4,0,'2009-10-08 13:38:00',0,'8.10: Envoie courrier demandant titre de séjour à jour','',0,9),(19588,'0',3322,719,4,0,'2009-10-08 13:39:00',0,'10.09: Envoie courrier demandant titre de séjour à jour<br />\r\n2.11 envoie sms de rappel / titre de séjour<br />\r\n9.11: mme sina doit récuperer sa carte de séjour dès que possible mais doit poser apm => absence le 13.11 apm','',0,9),(19593,'0',4602,1160,4,0,'2009-10-08 14:51:00',0,'8.10: Clte annule la presta de ce jour car malade. VA ne facture pas.','',0,9),(19594,'0',0,1277,7,1,'2009-10-08 15:09:05',0,'Vérification des références','-2',0,21),(19595,'0',0,1277,7,1,'2009-10-08 15:00:00',1,'','-2',19594,21),(19596,'0',3014,863,4,0,'2009-10-08 15:23:00',0,'8.10: La clte a appelé au sujet de son chèque du mois d\'août d\'1 montant de 51.00€ non débité. Ns avons rien reçu. La clte va faire opposition. Et ns adresse 1 chq globale août+septe.','',0,9),(19706,'0',3948,1137,4,0,'2009-10-12 11:12:00',0,'Mlle CHARIER dispo :<br />\r\nlundi AM / mardi AM<br />\r\noccasionnellement le mercredi matin','',0,14),(19717,'1',4790,472,4,0,'2009-10-12 13:30:00',0,'12/10/09 Attente confirmation de la cliente pr rplct MMe Brisoux par MMe Valton.','',0,10),(19597,'1',3762,898,4,0,'2009-10-08 16:09:00',0,'bonjour,<br />\r\n<br />\r\nje vous fais part de mon absence de pointage mardi et ce matin chez Me Raffi car tél débranché et pas chargé<br />\r\nmardi 11h47 -13h47<br />\r\njeudi 8h31 -11h31<br />\r\n<br />\r\navez calculé la distance entre la future adresse de cette cliente et mon domicile ? <br />\r\n<br />\r\ncordialement,<br />\r\nD. GUY<br />\r\n<br />\r\n<br />\r\n','',0,14),(19659,'0',5009,644,1,0,'2009-10-09 15:28:00',0,'la cliente est satisfaite des prestations de mme m\'hammedi<br />\r\n15.10: Clte préfère avoir sa presta jeudi apm, dc changement d\'inter à compter du 29.10 mme suboureau.<br />\r\nSouhaite que mme m\'hamedi intervienne mercredi 21.10 au lieu du 23.10.<br />\r\n29.10: mise en place de mme saboureau','',0,9),(19598,'0',5050,1262,1,0,'2009-10-08 17:02:00',0,'cliente satisfaite, contente','',0,14),(19599,'0',3434,1262,4,0,'2009-10-08 17:07:00',0,'Elle est finalement contente de Bonfils : agréable, prend en compte les remarques… souhaite continuer avec elle.','',0,14),(19600,'0',4406,0,4,0,'2009-10-08 17:42:00',0,'J INFORME LA CLIENTE DE LA DEMISSION DE MME NAVET / LA CLIENTE S ARRANGERA DIRECTEMENT AVEC ELLE POUR LES CLES / LA TENIR AU COURANT SI ON A QQUN SUR SON SECTEUR / QQUN QUI AIME SON PETIT CHIEN AVANT TOUT !!!<br />\r\n16.10: j\'ai eut la clte pour lui dire pers. de dispo. Elle a bien récupéré ses cles. Elle a demandé à mME NAVET de travailler chez elle même si ne fait plus partie de M&C;','',0,9),(19602,'0',5091,0,1,0,'2009-10-08 17:55:00',0,'08/10/2009 : cliente satisfaite -','',0,21),(19603,'1',2028,657,4,0,'2009-10-09 09:31:00',0,'09/10/09 annulation prestation du 15/10/09 à la dde du clt. MAJ SOFT.','',0,10),(20052,'0',0,1290,7,1,'2009-10-22 15:00:00',1,'','-2',20051,44),(19606,'0',2272,199,4,0,'2009-10-09 10:01:00',0,'9.10: La clte a appelé pour annuler sa prestation du 14.10 mais souahite en avoir une le 21.10. Je lui ai dit ok car clt en alternance a annulé sa presta. Ce qui impliquerait 2 presta consécutives à mme moons. or après je me suis souvenue que M. MISSON a annulé ses presta sur une période indéterminer => on pourrait refaire une nouvelle alternance suite presta du 21.10 chez Mme MOONS; eLLE DOIT ME RAPPELER POUR ME DIRE SI SOUHAITE PRESTA LE 28.10<br />\r\n26.10: Mess rpdr clte afin savoir si souahite presta le 28.10 ou reprise nouvelle alternance au 4.11 (car clt fousson ou misson a annulé périodiquement ses presta).<br />\r\n26.10: Reprise le 4.11','',0,9),(20173,'1',5229,0,4,0,'2009-10-26 11:25:00',0,'26.10: Prospect qui a appelé pour avoir des renseignements sur notre fonctionnement. Doit rappeler pour convenir d\'1 rdz-vs sem. prochaine car congés.<br />\r\n2.12: Clte trés satsifaite de mma maxant. Elle l\'a trouve 1 peu lente mais efficace. RAS','',0,9),(19608,'0',3425,0,1,0,'2009-10-09 10:11:00',0,'chèque de 88.00 € n° 9539003 détruit ce jour suite réception cesu','',0,9),(19609,'0',4529,472,4,0,'2009-10-09 10:12:00',0,'laissé msg clte absence mme brisoux<br />\r\nattente réponse','',0,10),(19610,'1',2507,472,4,0,'2009-10-09 10:14:00',0,'Bonjour,<br />\r\n<br />\r\nMerci de m\'avoir prevenue.<br />\r\nPas de prestation demain donc.<br />\r\n<br />\r\nCordialement,<br />\r\nMonique Prigent ','',0,10),(19611,'0',0,1242,4,0,'2009-10-09 10:32:00',0,'le 8/10/09, elle a pointé en retard chez poussier<br />\r\n<br />\r\nelle change de banque donc attendre son nouveau rib<br />\r\n<br />\r\nrencontre pousse le mercredi 14/10/09 à 15h','',0,14),(19612,'1',4547,1242,4,0,'2009-10-09 10:34:00',0,'elle a pointé en retard le 8/10/09 alors qu\'elle était déjà arrivé.<br />\r\n<br />\r\nle client souhaite décaler presta du 15/10 au 16/10<br />\r\n<br />\r\n<br />\r\n<br />\r\n','',0,14),(19613,'1',3948,1242,4,0,'2009-10-09 10:36:00',0,'elle rencontre pousse le mercredi 14/10 à 15h.<br />\r\n<br />\r\nelle change de banque donc pour prochaine paie faire attention rib','',0,14),(19615,'1',5088,1001,7,0,'2009-10-09 10:44:00',0,'','',0,10),(19616,'1',3948,253,4,0,'2009-10-09 10:44:00',0,'masurais abs le 19/10/09<br />\r\nprévenir ses clients','',0,14),(20098,'1',4640,0,1,0,'2009-10-22 17:56:00',0,'Reglement des factures. Ils n\'ont pas eu de prestation depuis longtemps, ils ne savent pas s\'ils continuent avec nous. Il faut la rappeler courant de la deuxième semaine de novembre pour faire le point. Si ils reprennent avec nous, ok, sinon factue 370€.','',0,19),(19618,'1',5088,1001,7,4,'2009-10-09 10:44:00',0,'Laisser Msg pour faire point sur presta.','-2',19615,10),(19619,'0',3869,0,1,0,'2009-10-09 10:46:00',0,'LA CLIENTE RESILIE SON CONTRAT CAR TROP LOURD FINANCIEREMENT / NOUS RECONTACTERA PEUT ETRE EN JANVIER','',0,9),(19620,'1',5035,1011,7,0,'2009-10-09 11:03:00',0,'','',0,10),(19621,'1',5035,1011,7,1,'2009-10-09 11:03:00',0,'Clte très satisfaite de la prestation.<br />\r\nprévoir ctrl.','-2',19620,10),(19625,'1',2308,1274,7,0,'2009-10-09 11:31:00',0,'','',0,10),(19626,'1',5143,0,3,1,'2009-10-09 11:30:00',0,'Elle était au bureau, les infos qu\'elle à eu sur le devis automatique lui ont suffit. <br />\r\nElle réfléchi avec son mec puis nous rappel si c\'est ok','-2',19624,2),(19627,'1',2308,1274,7,1,'2009-10-09 11:31:00',0,'Pour faire point avec cliente. Cliente très satisfaite de la prestation.','1',19625,10),(19628,'1',5144,0,3,0,'2009-10-09 11:32:00',0,'','',0,2),(19629,'1',5144,0,3,5,'2009-10-09 11:32:00',0,'','-2',19628,2),(19630,'1',2308,1274,7,6,'2009-10-15 11:00:00',0,'','1',19625,10),(19632,'1',5145,0,3,0,'2009-10-09 11:37:00',0,'','',0,2),(19633,'1',5145,0,3,5,'2009-10-09 11:37:00',0,'','-2',19632,2),(19641,'1',904,339,4,0,'2009-10-09 12:37:00',0,'9.10: RELANCE AUPRES DE MME ABBA DE SA DEMANDE DE REDUCTION DE CONTRAT DE TRAVAIL D 1 HEURE;<br />\r\n16.10: Mail à Mme ABBA pour la relancer, car je n\'ai tjrs pas reçus sa demande de réduction. <br />\r\n23.10: courrier de reduction reçu. Démarrage au 1.10.09 + envoie mme ABBA avcenant à son contrat de travail','',0,9),(20113,'0',4550,1097,4,0,'2009-10-23 11:13:00',0,'23.10: La clte m\'informe qu\'elle annule du 26.10 au 19.11. Elle récupérait ses clés.','',0,9),(19643,'1',3319,934,5,0,'2009-10-09 12:55:00',0,'9.10 / mME LAVILLE n\'arrive aps à ouvrir le portillon (serrure coincé). Mess rpdr clte. Pas d\'appel de la clte dc j\'ai dit à mme laville de rentrer chez elle. Portail haut qu\'elle ne peut pas enjamber <br />\r\n12.10: Vu VA on ne facture pas, j\'ai mis à taux 0.00€','',0,9),(19694,'0',3425,0,4,0,'2009-10-12 09:40:00',0,'Envoie courrier autorisation de prélèvement auto à CE','',0,9),(19645,'1',4781,657,7,0,'2009-10-09 13:18:00',0,'','',0,10),(19646,'1',4781,657,7,1,'2009-10-09 13:18:00',0,'de l\'interv fin de presta.<br />\r\n1h30 pour les sols (3chambres,salon,cuisine,2 Sdb, wc) aspi et lavage. 36min pour repassage (3 chemises, 5 pulls, 1 pyj, 3 bernuda)','-2',19645,10),(19647,'0',0,1279,7,1,'2009-10-09 13:56:06',0,'Vérification des références','-2',0,2),(19648,'0',0,1279,7,1,'2009-10-09 15:00:00',1,'','-2',19647,2),(19649,'1',2471,0,4,0,'2009-10-09 14:05:00',0,'Madame METAIS Myriam<br />\r\nPortable : 06 63 24 64 41 <br />\r\n<br />\r\nSouhaite annuler la femme de ménage de 16h00 juste pour aujourd\'hui.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 9 octobre 2009 à 08:55<br />\r\n','',0,2),(19650,'1',2471,0,4,1,'2009-10-09 14:06:00',0,'Msg laissé sur port cliente pour annulation de ce jour. A titre exceptionnel, la presta n\'est pas facturée car jamais d\'annulation, mais à l\'avenir délai 72h à respecter','-2',19649,2),(23442,'1',1325,0,4,0,'2010-01-15 12:33:00',0,'Msg laissé sur port cliente pour informer visite médicale le 25/01, presta 15h-18h (3h au lieu de 4h)','',0,2),(19652,'1',71,0,4,0,'2009-10-09 14:43:00',0,'Absence mme Camara du 12 au 23/10','',0,2),(19653,'1',71,0,4,5,'2009-10-09 14:44:00',0,'Bonjour,<br />\r\n<br />\r\nNe pouvant vous joindre sur votre portable car le n° n’est pas attribué, je vous informe que mme Camara sera absente pour les 2 semaines à venir pour cause de maladie.<br />\r\n<br />\r\nEn remplacement, je peux vous proposer mme Klein mardi 13/10 de 10h à 13h et mardi 20/10 de 14h à 17h.<br />\r\n<br />\r\nDans l’attente de votre confirmation.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',19652,2),(19654,'1',3662,992,4,0,'2009-10-09 14:50:00',0,'mme lara me fait part que mme caron souhaiterait 2 h de + par semaine ; message client lui demandant s\'il est intéressé par cette nouvelle dispo. Le relancer lundi car sinon on lui affectera un autre client de 2 ou 3h maxi<br />\r\n12.10: J\'ai eut la clte qui souhaite 1 presta en + de 2h de temps en temps, mais pas hebdomadairement. Mme LARA OK POUR MRECREDI 14.10 DE 13H30 à 15H30 ou lundi prochain matin<br />\r\n13.10; Clte ok','',0,9),(19748,'1',5101,1271,7,4,'2009-10-13 10:11:00',0,'LSMG pour faire point sur 1ère presta.','-2',19747,10),(19656,'0',0,1280,7,1,'2009-10-09 15:12:53',0,'Vérification des références','-2',0,21),(19657,'0',0,1280,7,1,'2009-10-09 15:00:00',1,'','-2',19656,21),(19658,'1',3866,569,7,0,'2009-10-09 15:14:00',0,'','',0,10),(19663,'0',4536,0,4,0,'2009-10-09 16:06:00',0,'MME BOYER M A CONFIRME QU ELLE NE VEUT PLUS INTERVENIR CHEZ CE CLIENT . ON ARRETE LES PRESTAS ? OU ON ESSAIE AVEC QQUN D AUTRE ???<br />\r\n14.10: J\'ai informé la clte que mme boyer ne souhaitait plus intervenir chez elle. Que pour les autres aides-méangères ce fut le mêmem prblm : presta difficile. la clte ne comprend pas que chez elle le travail soit difficile. Je lui ai dit qu\'il y avait bcp de rangement.. mais ne comprend rien. Elle souhaite maintenir des presta tous les 15 jours. <br />\r\nvoir VA si l\'on trouve qlqun. 3 presta de 2h/moiset supprimer la dernière? <br />\r\nVu VA on arrête le contrat ce jour','',0,9),(21450,'0',3007,370,4,0,'2009-11-24 16:31:00',0,'elle n\'a pas pu pointer ce jour car client au tel','',0,14),(19666,'1',2573,1124,7,0,'2009-10-09 16:22:00',0,'','',0,10),(19667,'1',2573,1124,7,6,'2009-10-23 10:00:00',0,'','-2',19666,10),(19668,'1',4995,1249,7,0,'2009-10-09 16:24:00',0,'','',0,10),(19669,'1',4995,1249,7,6,'2009-10-13 15:00:00',0,'','-2',19668,10),(19670,'1',5126,1273,7,0,'2009-10-09 16:29:00',0,'','',0,10),(19671,'1',3139,0,4,0,'2009-10-09 16:30:00',0,'Abs mme Camara du 12 au 23/10','',0,2),(19672,'1',5126,1273,7,6,'2009-10-22 10:00:00',0,'suite à mon ctrl. R.A.S.','-2',19670,10),(19673,'1',3139,0,4,5,'2009-10-09 16:30:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que mme Camara sera absente à compter du 12/10 jusqu’au 23/10 inclus pour cause de maladie.<br />\r\n<br />\r\nSouhaitez-vous avoir un remplacement ? Si oui, pouvez-vous me communiquer vos contraintes (jour et heures d’intervention) afin que je puisse vous proposer un remplacement correspondant à vos attentes.<br />\r\n<br />\r\nMerci par avance de votre retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',19671,2),(19674,'1',89,0,4,0,'2009-10-09 16:31:00',0,'Abs mme Camara du 12 au 23/10','',0,2),(19675,'1',89,0,4,1,'2009-10-09 16:31:00',0,'Msg laissé sur port cliente pour proposer un remplacement','-2',19674,2),(19676,'1',5100,1271,7,0,'2009-10-09 16:31:00',0,'','',0,10),(19677,'1',5100,1271,7,6,'2009-10-16 11:31:00',0,'','-2',19676,10),(19678,'1',741,1233,7,0,'2009-10-09 16:32:00',0,'','',0,10),(19679,'1',741,1233,7,6,'2009-10-16 12:30:00',0,'Suite à mon ctrl R.A.S . Très bonne presta. Très Bonne intervenante. Prends beaucoup d\'initiatives,très bon feeling avec clte.Clte très satisfaite.','1',19678,10),(19680,'1',2753,843,7,0,'2009-10-09 16:00:00',0,'','',0,10),(19681,'1',2753,843,7,6,'2009-10-09 16:34:00',0,'Rien à signaler lors du ctrl. Très bonne organisation sur 4h.','-2',19680,10),(19682,'0',3925,1152,4,0,'2009-10-09 16:51:00',0,'elle a oublié de pointer à la fin de la prestation','',0,14),(19685,'1',5151,0,9,0,'2009-10-09 19:19:00',0,'3H MERCREDI AM OU MARDI AM','',0,2),(19686,'1',5151,0,9,1,'2009-10-09 19:19:00',0,'Msg laissé sur port cliente pour informer réception du BC + connaitre contraintes','-2',19685,2),(19687,'1',5152,0,9,0,'2009-10-09 19:32:00',0,'2H MERC OU JEUDI','',0,2),(19688,'1',5152,0,9,1,'2009-10-09 19:35:00',0,'Prévoir 1ere fois à l\'H du déjeuner pour rencontrer la personne. 21/10 possible ?','-2',19687,2),(19689,'0',4666,0,1,0,'2009-10-09 21:14:22',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19690,'0',4666,0,1,1,'2009-10-10 13:00:00',1,'','-2',19689,20),(19691,'0',3561,359,4,0,'2009-10-12 08:50:00',0,'12/10/09 clt prévenu arrêt MME DURAND, souhaite une autre intervenante.','',0,10),(19692,'0',0,848,4,0,'2009-10-12 09:16:00',0,'Ai mis absence injustifiée Moreau ce lundi matin pour refus de remplacement <br />\r\nje précise que les refus sont automatiques chez elle .','',0,10),(19693,'0',5071,1229,4,0,'2009-10-12 09:23:00',0,'10.09: La clte annules ses presta du 13+20+27.10 suite foudre!<br />\r\n26.10: La clte a laissé 1 mess m\'informant que mme bouaifi pourrait repdre sa presta demain mardi 27.10. <br />\r\n26.10: Mess rpdr clte pour lui confirmer','',0,9),(19708,'1',4991,0,4,0,'2009-10-12 11:31:00',0,'FA4544 : réglée avec 100 € de cesu et 2 € d\'espèces (que je rembourse avec un chèque perso de la sg n° 0001312','',0,9),(19695,'1',2595,472,4,0,'2009-10-12 09:55:00',0,'12/10/09 ABS MME BRISOUX PAS DE RPLCT SOUHAITE PR CETTE SEMAINE PRESTATION ANNULEE.MAJ SOFT.','',0,10),(19696,'0',4977,1269,4,0,'2009-10-12 10:09:00',0,'12.10: Appel de la clte annulant la presta du jour car ne sera pas là. Or dossier clte presta = demain apm. J\'ai laissé 1 mess sur rpdr clte pour lui dire si maintien demain ou non.<br />\r\n12.10/ mME ABELLAN annule tout de meme sa presta. => maitien facturation<br />\r\nMLLE SANCHEZ AVAIT CONVENU AVEC LE CLIENT QU ELLE VIENDRAI LE 19.10 A 13H / ELLE A ATTENDU JUS QU A 13H25 MAIS IL N Y AVAIT PERSONNE / ON FACTURE EN CORE LA PRESTA ??? FAIRE UN POINT AVEC LE CLIENT <br />\r\n28.10: Mme MERZI est devant chez la clte pers. J\'ai appelé=pers. Je lui ai dit d\'attendre 5mn encore puis de partir. Car avait attendu déjà 15mn!! Je maitien la facturation car ce n\'est pas la 1ère fois. Peut-être qu\'elle comprendra par la suite<br />\r\n2.11: NRP PAS DE POSSIBILITEE DE LAISSER 1 MESS<br />\r\n4.11: La clte a renvoyé mme merzi en lui disant arrêt du contrat. Je n\'ai eut aucune info à ce sujet. La clte me dit que qd elle est absente son mari n\'ouvre jamais à l\'aide ménagère. Arrêt presta ce jour mais avec facturation.<br />\r\n','',0,9),(19698,'0',4402,472,4,0,'2009-10-12 10:17:00',0,'12/10/09 CLTE d\'accord pr un rplct mercredi de 10h à 12h.','',0,10),(19699,'0',3925,1152,4,0,'2009-10-12 10:24:00',0,'Madame, Monsieur, <br />\r\n <br />\r\nNous avons décidé d\'arrêter les prestations ménage du vendredi de 14h à 16h. Cette décision ne remet absolument pas en cause la qualité du travail de Mme LE BRIS dont nous sommes très satisfaits mais mon Mari devant rester en convalescence à la maison pendant près de 2 mois, suite à une opération chirurgicale, nous ne souhaitons pas la présence d\'une personne extérieure durant cette période.<br />\r\nNous reprendrons contact avec vous dès que la situtation aura évoluée.<br />\r\n <br />\r\nMme LE BRIS peut elle nous déposer notre clé dans la boite à lettres.<br />\r\n <br />\r\nVeuillez nous préciser si ce mail suffit ou si nous devons vous faire parvenir un courrier écrit.<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nAnita SACHOT<br />\r\n108 rue de la Jaunaie<br />\r\n44230 ST SEBASTIEN SUR LOIRE<br />\r\n','',0,14),(19700,'0',3925,1152,4,0,'2009-10-12 10:24:00',0,'J\'au oublié de préciser que nous demandons l\'arrêt des prestations à compter de ce jour. La dernière prestation a eu lieu vendredi 9, pas de prestations vendredi prochain le 16 octobre.<br />\r\n <br />\r\nSalutations<br />\r\n <br />\r\nAnita SACHOT<br />\r\n','',0,14),(19701,'1',2714,472,4,0,'2009-10-12 10:26:00',0,'12/10/09 abs MMe Brisoux tte la semaine, clte ne souhaite pas de rplct. MAJ SOFT.','',0,10),(19702,'0',2826,204,4,0,'2009-10-12 10:28:00',0,'Bonsoir<br />\r\n <br />\r\nJe vous remercie de bien vouloir vous en occuper<br />\r\nCordialement<br />\r\nMme LOGET<br />\r\n----- Original Message ----- <br />\r\n<br />\r\nBonjour Mme Loget,<br />\r\nJe ne mets pas du tout en doute que vous n’achetiez pas la brosse. Mon comptable exige simplement d’avoir une preuve d’achat pour tout remboursement de matériel.<br />\r\nPar contre, nous pouvons bien évidemment nous occuper de l’achat de la brosse. Auquel cas, je m’en occuperais dès votre accord.<br />\r\nBien cordialement,<br />\r\nOlivier LARDIERE<br />\r\n','',0,14),(19703,'1',3866,569,7,6,'2009-10-12 09:30:00',0,'Suite à mon ctrl rappel vers clt. Priorité aux sols puis s\'il reste du temps la sbd et wc. Les chambres sont à faire si elles sont rangées.(Maison énormément en désordre pas facile pour l\'interv)','0',19658,10),(19704,'1',5088,1001,7,1,'2009-10-12 10:39:00',0,'Appel de la clt. Clt très satisfaite.juste petit prob sur robinetterie et produit pour inox. A voir en contrôle.','-2',19615,10),(19705,'0',2234,359,4,0,'2009-10-12 11:01:00',0,'laisse msg pour abs DURAND propose ciroldi le jeudi matin ','',0,10),(19749,'1',4201,1055,4,0,'2009-10-13 10:26:00',0,'Mme MAREF ne peut + assurer presta chez mme zanone+huet+marquet-bizeau+lenoir car pblm de VL','',0,9),(19707,'0',1000,0,4,0,'2009-10-12 11:14:00',0,'Elle souhaite une personne pour le jeudi matin voir am (13h30 à 16h30) tous les 15j 3h ou toutes les sem 1h50.','',0,14),(19711,'1',1654,472,4,0,'2009-10-12 12:06:00',0,'12/10/09 Prestation annulée suite abs MMe Brisoux.MAJ SOFT.<br />\r\n','',0,10),(19712,'1',693,253,4,0,'2009-10-12 12:17:00',0,'ANNULE LE 26/10/09','',0,14),(19713,'1',4995,1249,7,1,'2009-10-12 12:20:00',0,'Appel pour faire point avant passage en ctrl.','-2',19668,10),(19714,'1',5126,1273,7,1,'2009-10-12 12:28:00',0,'appel vers clt pour faire point sur presta. Clt satisfait. Revenir vers elle pour refaire le point sur la 2ème presta et après passer ctrl.','-2',19670,10),(19718,'1',3281,719,4,0,'2009-10-12 13:42:00',0,'LE DOSSIER DEVIENT 60703','',0,9),(19719,'0',1959,472,4,0,'2009-10-12 13:55:00',0,'12/10/09 ABS MME BRISOUX CLIENT SOUHAITE UN RPLCT JEUDI OU VENDREDI.','',0,10),(19720,'0',1959,472,4,0,'2009-10-12 14:00:00',0,'ne veut pas de remplacement en cas absence brisoux <br />\r\nsoft mis a jour ','',0,10),(19721,'0',5155,0,3,0,'2009-10-12 14:32:00',0,'contact ce jour : est très occupé en ce moment ; je lui ai envoyé un devis par mail avec un tarif spécial de 17 € pour 3h hebdo et n\'a pas eu le temps de regarder : supprimer si pas de nouvelles<br />\r\n2.11: Pas de nouvelles => arrêt suivis','',0,9),(19723,'0',5156,0,3,0,'2009-10-12 14:35:00',0,'client intéresse par des presta de temps en temps (tarif à 19 €) ; habite secteur château d\'o<br />\r\n26.10: Mise en palce de Mlle SANCHEZ seule chez ce clt le 26.10 à 13h30<br />\r\n27.10: J\'ai essayé d\'appeler mais pers et pas possible de laisser 1 mess. J\'ai fait le point avec Mlle SANCHEZ. La clte lui avait donné bcp de repassage (20 chemises + draps + pantalon), elle a fait 7/8 chemises + pantalon+3 draps en 1heure, puis 1 heure de ménage. Elle a vu la clte lui a dit qu\'elle ne pourrait pas faire toute la maison en 2h. Mais qu\'elle pourrait instaurer 1 roulement.<br />\r\n29.10: J\'ai eut la clte qui est trés contente de mme sanchez. RAS!!!','',0,9),(19725,'1',4570,678,4,0,'2009-10-12 14:40:00',0,'12/10/09 MME SOUCHARD ne peut pas faire sa presta elle s\'est trompée de clés client. Attente réponse clt pr décaler la presta le mercredi. Clt ok pr mercredi après-midi.','',0,10),(19726,'0',5157,0,3,0,'2009-10-12 14:38:00',0,'ancien combattant qui a une insuffisance rénal ; voudrait 2h tous les 15 jours de préférence le mardi<br />\r\n14.10/ j4AI EUT LE CLT OK POUR REPORTER RDZ-VS au vendredi 16.10 vers 17h45. 1 de ses voisines serait interessée. Rdz-vs possible après le sien.<br />\r\nClt interessé pour 2h/15jours.<br />\r\nMme TAGNAKT=> pour ce clt le mardi matin si possible<br />\r\n21.10: Mise ne palce de mme TAGHNAKT le 27.10 seule. Va donnera toutes les infos le 22.10. <br />\r\nSuite BA mise en place le 3.11 car clte part à Venise. j\'ai eut le clt ok pour le 3.11 de 9h à 11h<br />\r\n12.11: NRP pour point qualité<br />\r\n12.11: Clt satisfait de la presta de Mme TAGNARKT','',0,9),(19728,'0',5158,0,3,0,'2009-10-12 14:48:00',0,'intéressée par 3 ou 4 heures hebdo : sa petite fille est cliente chez ménage &cie Lille<br />\r\n21.10: Rdz-vs clte. Interessée par 2h/sem puis 2h/15 jrs.<br />\r\nClte rappellera lors de son retour de CP.<br />\r\n17.11: Clte trés occupée. Elle envisage bien de faire appel à M&C masi pas avant 15 jours (doit faire ses comptes+noel). Elmle commencerait par 2h/sem, puis verra.<br />\r\n9.12: Tjrs pas d\'appel de cette pers =>inactif','',0,9),(19730,'0',1350,597,4,0,'2009-10-12 14:59:00',0,'prévoir un remplacement abs guicheteau du 6 au 15 novembre','',0,14),(19732,'1',2340,0,5,0,'2009-10-12 15:35:00',0,'le client me signale une grosse tâche sur son canapé ; il ignore ce qui a pu se passer et mme toumi m\'assure qu\'elle n\'a rien remarqué. Le client remarque une dégradation de la qualité des presta (repassage moyen, cendriers non vidés, parquet de la sdb non nettoyé ainsi que porte de la douche) et horaires non respecté. J\'en fait part à mme toumi quiprend note des remarques et interviendra définitivement à compter du 15.10 de 14h à 16h. je fais un point qualité le 22.10<br />\r\n2.11: M. JUILLARD avait appelé la sem dernière pour confiremr pblm de fuite au plafond. Ne s\'est pas réellemement excuser pour ses accusations vis à vis de mme toumi','',0,9),(19734,'0',2234,359,4,0,'2009-10-12 16:43:00',0,'suite abs salarié MR SAINTAGNE NE VEUT PAS DE REMPLACEMENT NE VEUT AVOIR A FAIRE QU4A 1 SEULE PERSONNE<br />\r\nSi ça se renouvelle trop fréquemment prévoir changement intervenante.','',0,10),(19735,'0',0,1281,7,1,'2009-10-12 17:55:45',0,'Vérification des références','-2',0,21),(19736,'0',0,1281,7,1,'2009-10-12 15:00:00',1,'','-2',19735,21),(19737,'0',1726,863,4,0,'2009-10-13 08:49:00',0,'13.10La clte est moyennement satsifaite des dernières persta de mme luluvamu. Elle a 1 baisse de régime, bcp moins efficace. Arrive en tenue de \"starlette\" : talon haut+casquette cuire+haut moulant. La clte atd la fin du mois,si pas de changement d\'attitude demandera une nouvelle inter.','',0,9),(19738,'0',3964,359,4,0,'2009-10-13 09:02:00',0,'13/10/09 Abs MME DURAND, prévenu SERENA, voir pr un rplct.Pas de rplct. MAJ SOFT.','',0,10),(19739,'1',963,359,4,0,'2009-10-13 09:04:00',0,'13/10/09 ANNULATION PRESTATION MME DURAND MALADE.MAJ SOFT. MESS RÉPONDEUR. ATTENTE RÉPONSE PR RPLCT.','',0,10),(19743,'1',4461,567,4,0,'2009-10-13 09:35:00',0,'13/10/09 annulation prestation cause travaux.MAJ SOFT.','',0,10),(19744,'0',4289,1099,4,0,'2009-10-13 09:38:00',0,'13/10/09 annulation prestation les enfants ont la grippe. MAJ SOFT.','',0,10),(19745,'1',3017,1206,4,0,'2009-10-13 09:57:00',0,'13.10 mme SCHMITT est convoquée le 23.10 à 8h45. Dc arrivera plus tard chez le clt et fera 1 presta d\'environs 2h30.<br />\r\n26.10: Arrivée le 23.10 à 10h03, partie à 12h08 => facturation 2heures.','',0,9),(19751,'0',2754,843,4,0,'2009-10-13 11:38:00',0,'CLTE ANNULE LES 16/10 23/10 30/10 6/11 13/11<br />\r\nSOFT MIS A JOUR INTERVENANTE PREVENUE','',0,10),(19756,'1',5100,1271,7,1,'2009-10-13 13:33:00',0,'pour faire point sur 1ère presta. Clt dans l\'ensemble très satisfaite seul bémol sur les vitres et miroir restent des traces. pour cabine de douche peu utiliser du vinaigre blanc et bac à douche à revoir.','1',19676,10),(19757,'1',4995,1249,7,1,'2009-10-13 13:44:00',0,'rappel clt. Interv trop rapide et néglige les détails (cuisine). A l\'habitude de faire les poussières superficiellement.Les coins ne sont pas toujours, ne lève pas la tête. ','1',19668,10),(19758,'1',5114,1274,7,0,'2009-10-13 13:57:00',0,'','',0,10),(19759,'1',5114,1274,7,1,'2009-10-13 13:57:00',0,'pour faire point sur 1ère presta Mme Valton lsmg','-2',19758,10),(19760,'0',3986,848,4,0,'2009-10-13 14:49:00',0,'13/10/09 annulation prestation à la dde du clt.MAJ SOFT.','',0,10),(20051,'0',0,1290,7,1,'2009-10-22 10:55:09',0,'Vérification des références','-2',0,44),(19762,'1',4812,1174,4,0,'2009-10-13 15:26:00',0,'13/10/09 MME MAGNE est partie 10 min + tôt, cette dernière nous a prévenu.','',0,10),(19763,'1',2676,421,4,0,'2009-10-13 16:12:00',0,'toujours pas de téléphone chez vigneron . ai vu mr et mme , ils savent le pb<br />\r\n<br />\r\net pas de linge à repasser pour la facturation<br />\r\n<br />\r\nbonne fin de journée<br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(19850,'1',5184,0,3,0,'2009-10-19 10:21:00',0,'RECO DE MME VEYRIER / INTERESSEE PAR 4H HEBDO <br />\r\nRdz-vs commerciale le 21.10.09 à 18h30<br />\r\nClte interessée par 2x2h/sem. mais habite du coté de Jacou.<br />\r\nMail à mme JOUVE si ok pour presta le lundi apm pdt <br />\r\n26.10: j\'ai eut la clte pour lui proposer presta avec mme jouve dans l\'attente de l\'embauche de qlqun. Ne préfère pas avoir qlqun pdt son attente. Appeler la clte sem. prochaine pour informer sur recrutement<br />\r\n30.10: VA a informé la clte que ns avions pers de dispo.<br />\r\n10.11: VA a eut la clte qui préfère attendre si besoin. Elle n\'est pas pressée jusqu\'en déc. On pense à qlqun Mlle WALDECK mais pas si sûre. <br />\r\n17.11: Mme EL FILALI recrutée - Mais pas embauché car pblm de VL =< mise ne palce de mme maxant à compter du 17.12.09 4h<br />\r\n21.12: CXlte trés contente de Mme MAXANT. Envoie ce jour courrier de remise de cles ','',0,9),(19769,'1',873,678,4,0,'2009-10-14 09:03:00',0,'14/10/09 Prévenir MME SOUCHARD presta clte BAJ annulée pr demain et la clte souhaite la décaler, lundi.OK pr lundi de 08h15 à 10h15.','',0,10),(19770,'1',4430,915,4,0,'2009-10-14 10:57:00',0,'14/10/09 Annulation prestation MME Tall malade.MAJ SOFT.<br />\r\n','',0,10),(19771,'0',5169,0,4,0,'2009-10-14 11:19:00',0,'30.09: Va a eut ce prospect qui serait interessé pour 2h/sem.<br />\r\nIl doit voir cela avec son épouse<br />\r\n14.10: Mess rpdr prospect <br />\r\n21.10: Propsect n\'a pas donné de suite. J\'annule le suivi','',0,9),(19773,'0',5170,0,4,0,'2009-10-14 11:22:00',0,'lA CLTE A EUT VA pour 1 demande de 6h/sem ménage + repassage + course.<br />\r\n14.10: La clte m\'a raccroché au nez!!!! aolrs que je l\'appeler pour l\'informer que ns ne pouvions pas faire les courses.<br />\r\n','',0,9),(19774,'0',5171,0,4,0,'2009-10-14 11:26:00',0,'DEMANDE via le site prestadomicile pour 3h/sem.<br />\r\n14.10: Envoie mail avec tarif de 17.00€/heure.<br />\r\n21.10: J\'ai eut la clte qui n\'a pas encore fait de choix. Elle atd certaines choses... J\'ai l\'impression que c\'est plutôt défavorable.<br />\r\n9.11: Mess Rpdr de relance clte<br />\r\n13.11: Pas d\'appel du prospect. Je met en inactif','',0,9),(19776,'0',5172,0,4,0,'2009-10-14 11:28:00',0,'14.10: Clt interessé par 2h/sem; Pers qui semblerait avoir des troubles de la mémoire.<br />\r\nRdz-vs commerciale le 22.10 à 11h30, décaler au 4.11 à 10h<br />\r\n','',0,9),(20621,'0',0,1308,7,1,'2009-11-05 15:00:00',1,'','-2',20620,44),(19778,'0',5173,0,4,0,'2009-10-14 11:31:00',0,'Clte interessée par 10h/sem. Lundi +mardi +vendredi apm','',0,9),(19781,'0',0,1283,7,1,'2009-10-14 15:09:27',0,'Vérification des références','-2',0,46),(19782,'0',0,1283,7,1,'2009-10-14 15:00:00',1,'','-2',19781,46),(19783,'1',4659,1174,4,0,'2009-10-14 15:20:00',0,'14/10/09 prestation annulée MMe Magné abs.MAJ SOFT.','',0,10),(19785,'0',0,1284,7,1,'2009-10-14 15:00:00',1,'','-2',19784,9),(19786,'0',0,1284,4,0,'2009-10-14 17:12:00',0,'14.10: Elle a réussi à faire signer sa dem avec bcp de difficulté le 13.10.09. Préavis de 15 jours dc démarage à partir du 27.10 au matin.<br />\r\nSignature de son contrat le 19.10 à 17h30','',0,9),(19787,'0',5176,0,3,0,'2009-10-15 10:41:00',0,'la mise en place prévue le 19.10 avec mme boyer n\'a pu se faire : mme boyer renonce à ce client car soufre trop de l\'épaule ; la cliente cherche également par elle-même et ne souhaite personne pendant les vacances de toussaint. voir si on a qqun à lui proposer sur ses créneaux (lundi am, mardi et vendredi am) au cas ou elle n\'ait trouvé personne<br />\r\n27.10 Mess rpdr clte pour lui dire que j\'ai bien ^pris en compte sa demsande. J\'adt rpse de mme luluvamu + vor planning boyer si possibilité ou non.<br />\r\n28.10: Mme LULUVAMU est trés interessée par cette clte. Elle est ok pour mardi apm, jeudi apm + vendredi apm. Elle serait dispo le mercredi mais le matin.<br />\r\nMess rpdr clte ce jour.<br />\r\n28.10: J\'ai eut la clte qui veut impérativement lundi apm+mardi apm+vendredi apm. Dc pas possible avec mme luluvamu. J\'ai dit à la clte que ns devrions recruter une autre pers. Elle cherche également de son côté. Je dois la recontacter mardi','',0,9),(19789,'1',3948,1282,7,0,'2009-10-15 10:48:00',0,'faire renouvellement au 4/12/09','',0,14),(19790,'1',0,1282,7,1,'2009-12-04 10:49:00',1,'renouvellement','-2',19789,14),(19791,'0',5177,0,4,0,'2009-10-15 11:39:00',0,'Clt a reçu 400.00€ de CESU dc peut avoir 21h de ménage soit 10.5 semaines de presta.<br />\r\nClt ok pour lundi apm ou mercredi apm ou vendredi apm<br />\r\n15.10: Je pense à mme pons le mercredi apm ou vendredi apm. Mess mme pons pour voir avec elle.<br />\r\nMme PONS dispo le vendredi apm iou lundi après 16h. Mess rpdr clte pour lui proposer Mme PONS le vendredi de 14h à 16h à compter du 23.10.09<br />\r\n26.10: Mess rpdr clte pour point qualité<br />\r\n27.10 la clte arrête les presta pour des raisons fi. car a besoin de faire garder ses enfants sa maman n\'étant pas bien. ','',0,9),(20283,'1',5193,1273,7,1,'2009-10-28 15:04:00',0,'Envois Mail pou faire point sur presta en vue d\'un ctrl.(28/10/09 à 15h00)','-2',20282,10),(19793,'1',3948,855,4,0,'2009-10-15 11:43:00',0,'Bonjour,<br />\r\n<br />\r\nA compter du 26 Octobre 2009 je vous remercie de prendre en note ma nouvelle adresse :<br />\r\n<br />\r\nLe Retail 44690 MAISDON SUR SEVRE<br />\r\n<br />\r\nMes numéros de téléphones restent inchangés.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nVianneytte<br />\r\nVianneytte Peigné & Olivier Ermine <br />\r\n','',0,14),(19975,'0',0,1285,7,0,'2009-10-20 22:58:00',0,'DEMANDER SI L INTERVENANTE A RECU SON EXTRAIT DE CASIER POSTE LE 21.10','',0,9),(19794,'1',5088,1001,7,6,'2009-10-15 11:41:00',0,'constat: En trois heures, ménage et repassage. Priorité au ménage mais interv débordé, trop de désordre donc pas forcement le temps pour tout et surtout pas dans détails.','-2',19615,10),(19795,'1',4198,1067,4,0,'2009-10-15 11:53:00',0,'15.10: j\'informe la clte qu\'elle va avoir 1 changement d\'intervenate du fait que m. lannelongue souhaite conserver mme doucine 3h en+. Clte déçue mais comprend le contexte. Ok pour nouvelle intervenante à compter du 30.10. Clte abset ce jour là. Souhaiterait rencontrer mme SABOUREAU avant. Elle est dispo le lundi.<br />\r\nj\'ai convenu que je la rappellerai que fin de sem. prochaine.<br />\r\n20.10: Pas possible le 26.10 mais ok pour le jeudi29.10 vers 16h45/17h<br />\r\n2.11: Mess rpdr clte pour point qualité','',0,9),(20171,'1',3381,842,4,0,'2009-10-26 11:07:00',0,'26/10/09 client souhaite avancée presta mercredi28/10 matin au lieu du vendredi;MAJ SOFT; MMe Lopes d\'acccord.','',0,10),(19797,'1',4118,1174,4,0,'2009-10-15 12:13:00',0,'15/10/09 annulation prestation mme Magné malade, clt ne souhaite pas de remplacement. MAJ SOFT.','',0,10),(19798,'1',1757,569,4,0,'2009-10-15 12:56:00',0,'15/10/09 ANNULATION PRESTATION PR CAUSE DE TRAVAUX JEUDI 19 ET 26 OCTOBRE.','',0,10),(19799,'0',1038,660,4,0,'2009-10-15 13:42:00',0,'15/10/09 MME AYA NS A PRÉVENU DE SON RETARD CAUSE PERTURBATION RER, SI ELLE ARRIVE TROP TARD CHEZ LA CLTE, ELLE FERA SA PRESTA DEMAIN. CLTE OK.','',0,10),(21729,'1',2759,660,6,0,'2009-11-30 16:02:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière le 22/12/09<br />\r\nreprise le 05/01/10','',0,10),(19804,'1',2790,0,4,0,'2009-10-15 16:30:00',0,'JE DEDUIS 1/2 HEURE SUR LA PRESTA DU 8.10 CAR ERREUR SUR LA PRESTA DU 03.09 OU ON AVAIT FACTURER 1/2 HEURE DE TROP. VERIFIER POINTAGE DU JEUDI AVANT D EDITER LA FACTURE ET METTRE UN MOT D EXCUSE AU CLIENT','',0,9),(20384,'0',2971,0,1,0,'2009-10-29 10:01:00',0,'PRESTA DE 3H OFFERTE POUR RECO DU CLIENT MILLET','',0,9),(19905,'1',4446,1253,5,0,'2009-10-19 18:39:00',0,'1er contact pas bon, impression qu\'elle ne comprend rien, balai WC pas déplacé pour nettoyer en-dessous, traces sur carrelage de la cuisine, chat enfermé dans armoire alors que la cliente lui avait dit de laisser la chaise qui écartait la porte, ... ','',0,2),(19810,'0',5182,0,3,0,'2009-10-16 09:09:00',0,'cliente intéressée par 4 hebdo <br />\r\n21.10 Rdz-vs clt : démarrage des presta début novembre => Mme HAMAOU le mercredi matin car presta de 4h.La clte possède 3 chats + 1 chien.<br />\r\n26.10: Mess rpdr clte pour lui proposer mise ne place de mme hmamou le 4.11 ou sem. suivante or ce sera le 11.11 dc jour férié. <br />\r\n27.10: Clte a rappelé le 4.11 pas possible car a ses enfants, le 11.11 = JF, dc mise en place le 18.11 à 8h.<br />\r\n','',0,9),(19812,'1',2642,915,4,0,'2009-10-16 09:13:00',0,'16/10/09 Annulation prestation le 03 nov à la dde clte. MAJ SOFT.','',0,10),(20306,'0',4014,233,4,0,'2009-10-29 10:26:00',0,'29/10/09 annulation prestation de ce jour mais facture 1 heure.MAJ SOFT. ','',0,10),(19814,'1',3662,992,4,0,'2009-10-16 09:19:00',0,'16.10 mME lara POSE 1 cp LE 2.11. PREVENIR LE CLTE<br />\r\n29.10: Clte annule','',0,9),(19817,'1',4011,322,4,0,'2009-10-16 10:18:00',0,'16.10: Mme CALVET ok pour prendre cette clte tous les 15 jours le jeudi de 16h15 à 18h15.<br />\r\n16.10: Clte ok pour ce créneau. Elle m\'a informée qu\'ils venaient d\'acheter sur Vailhauques. Elle m\'informera de la date de son déménagement.<br />\r\n20.10: J\'ai essayé d\'appeler mme calvet mais trop tard<br />\r\n21.10: Mme calvet OK MAIS POUR LE22.10 AIMERAIT INTERVENIR LE MATIN SUITE ANNUL DE MME MEYER;Mess Rpdr clte a ce sujet','',0,9),(20000,'1',4941,534,7,0,'2009-10-21 13:34:00',0,'','',0,10),(20001,'1',4941,534,7,1,'2009-10-21 13:34:00',0,'pour faire point sur presta Mme Kanté.Clte satisfaite. à voir en ctrl','-2',20000,10),(19819,'1',4757,1244,5,0,'2009-10-16 10:20:00',0,'16.10: J\'ai reçu 1 mal de mme roullot m\'informant qu\'elle avait cassé le manche télescopique du lave vitre de la clte;<br />\r\n19.10 : la cliente ne veut pas qu\'on lui rembourse le balai : je lui offre 1 heure de ménage','',0,9),(19821,'1',2493,594,4,0,'2009-10-16 10:36:00',0,'16.10/ mAIL DE LA CLET DU 15.10 QUI DEMANDE PRESTA DU 21.10 DE 3H + ANNULE CELLE DU 28.10; MAIL MME JOUVE POUR SAVOIR SI OK + MAIL CLTE POUR INFORMER;<br />\r\nMME JOUVE EST OK POUR FAIRE 3H LE 21.10 : JE PREVIENS PAR MAIL LA CLIENTE','',0,9),(19848,'1',873,678,4,0,'2009-10-19 09:32:00',0,'Presta lundi 19/10/09 et jeudi 29/10 annulées à la dde de la clte; maj soft.','',0,10),(19823,'1',4952,457,4,0,'2009-10-16 10:39:00',0,'14.10: envoi courrier clt demande leur RIB qu\'ils ont oublié de me joindre<br />\r\n26.10: Tjrs pas de reception de RIB<br />\r\n9.11: envoie courrier de relance + appel Mme BIANCO car tjrs pas reçu son courrier. Elle n\'a pas eut le tps de le faire.<br />\r\nChez mme sa=oulas ça se passe bien. Il n\'y a pas d\'entretien pdt ses absences. Mais ça va<br />\r\n16.11: RIB reçu + envoie banque<br />\r\n18.11: Mess rpdr clte pour informer démission de mme bianco. Dernière presta avec elle le 19.11. A partir du 23.11 mme garrouma lundi et jeudi matin.<br />\r\n27.11: Clt satisfait des presta de mme garrouma. RAS','',0,9),(19825,'1',1217,339,4,0,'2009-10-16 10:56:00',0,'16.10 Prévenir le clt pour lui dire que mme ABBA VM le 26.10 à 14h. Prestation à décaller à partir de 15h.<br />\r\n21.10: Mail clte pour l\'informer de la VM de MMe ABBA. Je lui ai proposé sa presta soit aprés, soit le mardi apm. Dès rpse confirmer à MMe ABBA <br />\r\n21.10: Clte ok pour le mardi pdt 3h.','',0,9),(19995,'1',4937,1233,4,0,'2009-10-21 12:18:00',0,'21/10/09 Annulations prestations du 26/10, 27/10 et le 02/11. MAJ SOFT.','',0,10),(19827,'0',0,1055,4,0,'2009-10-16 11:06:00',0,'VM a la demande de mme MAREF lundi 19.10.09 à 16h15','',0,9),(20464,'0',0,1285,4,0,'2009-11-03 15:17:00',0,'le temps de déménager sur la paillade l\'intervenante ne souhaite pas d\'autres clients ; elle nous préviendra dès qu\'elle aura d\'autres disponibilités','',0,9),(19828,'0',4899,915,4,0,'2009-10-16 11:27:00',0,'ai tente de joindre le clt pour prévenir abs mme tall le mardi 20 octobre pour proposer de faire presta le mercredi après mme pasteur ....<br />\r\nPas de réponse pas de répondeur .. ','',0,10),(19857,'1',3762,898,4,0,'2009-10-15 10:41:00',0,'bonjour,<br />\r\n<br />\r\nabsence de pointage également chez Me Raffi (elle était présente)mardi et jeudi matin à mon arrivée, tél pas chargé (pointage effectué à mon départ)<br />\r\n<br />\r\nbonne semaine, cordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(20769,'0',4406,0,4,0,'2009-11-10 15:47:00',0,'je propose mme solano mais la cliente a trouvé qqun qui doit faire un essai prochainement ; si elle n\'est pas satisfaite, nous rappelera donc je résilie le contrat','',0,9),(19921,'0',4246,1080,4,0,'2009-10-20 08:55:00',0,'18.10: Mme GARDES souhaite absolument avoir 1 presta le 13.11, suite CP, de mme philip, pour 1 presta de repassage si possible l\'apm (pas besoin de clés clte présente).<br />\r\nmme azzouzi est ok pour le vendredi matin si personne<br />\r\n5.11: Mess rpdr clte pour lui proposer mme azzouzi le 13.11 de 9h30 à 11h30<br />\r\n9.11 clte ok pour le 13.11 de 9h30 à 11h30. SMS+MAIL à mMme AZZOUZI','',0,9),(19831,'1',2718,678,4,0,'2009-10-16 12:40:00',0,'16/10/09 prévenue cliente sur répondeur Mme Souchard malade. MAJ SOFT. Attente rép pr rplct semaine prochaine. ','',0,10),(19849,'1',4663,0,1,0,'2009-10-19 09:50:00',0,'MESSAGE CLIENTE POUR POINT QUALITE<br />\r\n20.10/ Clte trés satisfaite de la presta de mme roullot!!!','',0,9),(19833,'0',3272,0,4,0,'2009-10-16 13:43:00',0,'LA CLIENTE SOUHAITERAIT REPRENDRE LES PRESTA AVEC MME NDOUO LE JEUDI OU VENDREDI AM ET CETTE FOIS CI ELLE LAISSERAIT LES CLES. MESSAGE CE JOUR NDOUO POUR SAVOIR SI SOUHAITE REPRENDRE CE CLIENT ET SI OUI QUAND EST CE POSSIBLE ?<br />\r\n19.10 : EN ACCORD AVEC MME NDOUO JE PROPOSE A LA CLIENTE UNE PRESTA LE JEUDI DE 13H A 15H EN ESPERANT QUE CANAZZI SERA OK DE REPOUSSER SA PRESTA DE 15H30 A 17H30 / LA CLIENTE REFLECHIT CAR ELLE EST ACTUELLEMENT EN DEPLACEMENT ET NOUS RAPPPELLE.<br />\r\n9.11: J\'ai eut M. RICHETON. Je lui ai fait part que mme ndouo pourrait intervenir le jeudi apm de 13h30 à 15h30 environs tous les jeudi. Il va en faire part à se femme. et Ns rappelera<br />\r\n12.11: La clte a appelé pour me dire que les horaires ne lui convenait pas pour le moment. Qu\'elle allait voir des solutions=> arrêt dossier. ','',0,9),(19837,'1',1248,0,4,0,'2009-10-20 14:07:00',0,'MESSAGE REPONDEUR CLIENTE POUR LUI EXPLIQUER QUE MME GARROUMA NE SERA PAS DE RETOUR AVANT UN MOIS ET LUI DEMANDER SI ELLE SOUHAITE QU ON LUI PROPOSE QQUN D AUTRE OU SI ELLE A TROUVE UNE AUTRE SOLUTION OU ENCORE SI PREFERE ATTENDRE LE RETOUR DE MME GARROUMA<br />\r\n2.11 J\'ai appelé la clte mais absente. mess à sa fille pour transmission de message.<br />\r\n6.11: J\'ai eut le mari de la clte qui ne fut pas au courant de mon appel. Il va faire le point avec son épouse. Et ns rappelera. <br />\r\n9.11: Pas d\'appel de la clte','',0,9),(19841,'1',3948,1103,4,0,'2009-10-16 14:32:00',0,'penser a lui mettre 2h en supp sur b.s. octobre','',0,14),(20618,'1',3948,370,4,0,'2009-11-05 17:57:00',0,'congés du 21 au 27 décembre 2009<br />\r\nprévenir ses clients','',0,14),(19843,'1',5112,1271,7,0,'2009-10-16 14:35:00',0,'','',0,10),(19844,'1',5112,1271,7,4,'2009-10-16 14:35:00',0,'lsmg pour faire point sur 1ère presta.','-2',19843,10),(19846,'1',2691,1157,4,0,'2009-10-19 09:09:00',0,'19/10/09 MME BARRY malade, prévenue clte répondeur.Maj soft.','',0,10),(19854,'1',1609,864,4,0,'2009-10-19 10:30:00',0,'19/10/90 Annulation prestation du 29/10/09.MAJ SOFT.<br />\r\n','',0,10),(20203,'1',4570,678,4,0,'2009-10-27 08:50:00',0,'27/10/09 annulation presta du 02/11 et 09/11 à la dde de la clte.MAJ SOFT.','',0,10),(19856,'1',2676,421,4,0,'2009-10-19 10:35:00',0,'1h repassage vigneron<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalerie<br />\r\n','',0,14),(19858,'0',4902,898,4,0,'2009-10-16 10:42:00',0,'bonjour,<br />\r\nabsence de pointage à mon arrivée vendredi matin chez Me Rialland : il s\'agit d\'un oubli de ma part, car à mon arrivée sa porte était grande ouverte, et ayant peur à un cambriolage je l\'ai appelée à son bureau, et en fait c\'était son mari qui avait \"oublié\" de fermer en partant :-! , bref du coup avec l\'émotion j\'ai oublié de pointer ! (effectué à mon départ)<br />\r\n<br />\r\n<br />\r\nbonne semaine, cordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(20852,'0',3237,0,1,0,'2009-11-13 12:10:00',0,'recontacter fin janvier pour remettre les prestations en place mais pas avec guicheteau','',0,14),(20147,'0',3249,0,1,0,'2009-10-23 16:03:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(19959,'0',0,1287,7,1,'2009-10-20 14:43:22',0,'Vérification des références','-2',0,10),(19861,'1',4570,678,4,0,'2009-10-19 10:45:00',0,'19/10/09 annulation presta à la dde du clt.MAJ SOFT.','',0,10),(20180,'1',3493,1150,4,0,'2009-10-26 14:31:00',0,'26.10/ La clte a appelé pour dire où elle a mis les clefs de son dom car sera absente ajd\'hui., Faire bassine de linge + ménage tradi.<br />\r\n26.10: Mme tironi m\'a appelée pour me dire qu\'elle n\'arrive pas à ouvrir la maison. Serrure du haut+en bas oui, le reste non. Mess rdpr cliente +appel au W. Pers. j\'ai dit à mme tironi de partir. => facturation maintenu','',0,9),(19863,'1',5101,1271,7,6,'2009-10-19 11:03:00',0,'Suite au ctrl, Clte Présente ce jour. R.A.S. revoir en ctrl dans qlques temps.','1',19747,10),(19864,'1',5187,0,3,0,'2009-10-19 11:21:00',0,'','',0,2),(19865,'1',5187,0,3,1,'2009-10-16 11:21:00',0,'','-2',19864,2),(19866,'1',2691,1157,4,0,'2009-10-19 11:21:00',0,'Cliente ne veut plus de mME BARRY <br />\r\nPropose mme de almeida','',0,10),(19867,'1',1122,1008,4,0,'2009-10-19 11:29:00',0,'19/10/09 annulation prestation MME LAFARGE MALADE. MAJ SOFT.<br />\r\nClient veut pas de rplct','',0,10),(19868,'1',5112,1271,7,1,'2009-10-19 11:34:00',0,'rappel de la clte. Clte très satisfaite de la presta. à voir ctrl.','1',19843,10),(19869,'1',5112,1271,7,6,'2009-10-26 14:30:00',0,'Suite à mon Ctrl. R.A.S. Maison très bien ranger et très propre, la presta est juste de l\'entretien.','1',19843,10),(19870,'0',1988,0,1,0,'2009-10-19 11:53:00',0,'appel de la cliente pour dire qu\'elle est contente des prestas','',0,9),(19871,'0',3790,1166,4,0,'2009-10-19 11:54:00',0,'19/10/09 Appel clte pr reprise presta, prévenir fdm.','',0,10),(19872,'1',5189,0,3,0,'2009-10-19 12:00:00',0,'','',0,2),(19873,'1',5189,0,3,4,'2009-10-19 12:00:00',0,'','-2',19872,2),(19874,'1',5190,0,3,0,'2009-10-19 12:02:00',0,'','',0,2),(19875,'1',5190,0,3,4,'2009-10-19 12:02:00',0,'Demande 1h de presta par semaine, msg laissé pour dire que ce n\'est pas possible','-2',19874,2),(19876,'1',5191,0,9,0,'2009-10-19 12:04:00',0,'2H/jour. vers 13h30-14h00','',0,2),(19878,'1',5192,0,3,0,'2009-10-19 12:10:00',0,'','',0,2),(19879,'1',5192,0,3,1,'2009-10-19 12:10:00',0,'','-2',19878,2),(19880,'1',5192,0,3,5,'2009-10-19 12:10:00',0,'Elle est intéréssée, je lui ai fait parvenir notre mail type. Il faut la rappeler pour lui dire si on à quelqu\'un en 2x 2H le lundi et vendredi. C\'est impératif pour qu\'elle travaille avec nous.','-2',19878,2),(19881,'1',0,0,3,3,'2009-10-19 12:18:00',0,'','-2',19876,2),(19882,'1',2184,1008,4,0,'2009-10-19 13:12:00',0,'19/10/09 Laissé mess pr un rplct demain ap-midi par Mme Souchard attente réponse. Pas de réponse annulation prestation.','',0,10),(19883,'0',5194,0,3,0,'2009-10-19 13:13:00',0,'CONTACT CE JOUR AVEC LA CLIENTE QUI ME DEMANDE DE LUI ENVOYER UN DEVIS PAR MAIL / ELLE COMPARE AVEC UNE AUTRE STRUCTURE ET PRENDRA SA DECISION / A L AIR INTERESSEE<br />\r\n22.10: J\'ai eut le prospect qui a bien tout reçu, mais n\'a pas pris le tps de réfléchir sur 2 devis. Elle semble interessée mais à voir elle me rappellera semaine prochaine pour prdre rdz-vs. <br />\r\n2.11: Pas d\'appel de la part du prospect','',0,9),(19885,'1',5195,0,3,0,'2009-10-19 13:15:00',0,'intéressée par 3h hebdo le jeudi si possible / quelque soit le jour les horaires sont obligatoirement de 13h45 14h à 16h45 17h à cause des clés<br />\r\nle client veut une presta régulière de 13h50 à 16h50 à cause des clés (la cliente part au travail à 13h50 et la nounou revient avec les enfants à 16h50) et idéalement le jeudi sinon le mardi ou le lundi. La semaine prochaine elle voudrait absolument une presta de 3 ou 4h n\'importe quand avant le vendredi am même si c\'est avec une autre intervenante. La rappeler pour la tenir informée<br />\r\n28.10: j\'ai eut la clte. Souhaite 1 presta avec qlqun qui ne sera pas forcement son aide-ménagère. Mme BOYER ok pour 29.10 à 8h30. Mess rpdr+sms.<br />\r\nDurée de la presta 3h30, clte ok','',0,9),(22875,'0',5300,1310,4,0,'2009-12-28 10:47:00',0,'28.112: La clte me demande que mlme kolm intervienne 1h de + le 29.12 + 2h le mercredi 30.12','',0,9),(19887,'1',2593,0,4,0,'2009-10-19 13:23:00',0,'Monsieur MICHALON<br />\r\nPortable : 06 62 07 09 86<br />\r\n92100 BOULOGNE BILLANCOURT<br />\r\n<br />\r\nElle souhaite que la prestation de demain soit déplacée à mercredi.<br />\r\nElle attend une confirmation.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 19 octobre 2009 à 11:40','',0,2),(19888,'1',2593,0,4,1,'2009-10-19 13:23:00',0,'N° impossible à joindre (réseau occupé). Msg laissé sur port cliente pour dire que le changement n\'est pas possible car mme Koffi n\'est pas dispo mercredi','-2',19887,2),(19890,'0',3806,0,4,0,'2009-10-19 13:31:00',0,'APPELER LA CLIENTE POUR LUI DEMANDER SI ELLE ACCEPTERAIT QUE MLLE SANCHEZ FASSE 09H45 12H45 LE LUNDI CAR ELLE A UN NOUVEAU CLIENT L\'AM QUI DEMARRE A 13H30 ET CELA LUI EVITERAIT D ATTENDRE TROP LONGTEMPS<br />\r\n22.10 : mme percebois ok de décaler la presta du lundi à 09h30 mais pas plus tard','',0,9),(19892,'0',5197,0,3,0,'2009-10-19 13:38:00',0,'voisine de monsieur Martinez ; mettre la même personne aux 2 clients<br />\r\n21.10: Mise en place de Mme TAGHNARKT le 27.10 seule car VA en CP. Remise de toutes les info clts le 22.10.<br />\r\nPOint qualité à faire + rappeler à la clte qd elle a M.MARTINEZ elle interviendra chez elle de 11h à 13h. Cela a été convenu lors de la visite de BA avec les 2 clts<br />\r\n28.10: Mess rpdr clte pour point qualité + rappeler l\'alternance au niveau des horaires.<br />\r\n28.10: Ponctuelle, minutieuse.dISCRETE TB','',0,9),(19894,'1',3516,534,7,0,'2009-10-19 14:19:00',0,'','',0,10),(19895,'1',3516,534,7,5,'2009-10-16 14:28:00',0,'pour faire sur les presta de New inter Mme Kanté.','-2',19894,10),(19896,'1',3516,534,7,5,'2009-10-16 18:18:00',0,'réponse clte très satisfaite des presta.','1',19894,10),(19897,'1',3516,534,7,6,'2009-10-19 14:00:00',0,'suite au ctrl R.A.S. Bonne organisation + repassage ok.','1',19894,10),(19898,'1',0,0,3,3,'2009-10-26 09:00:00',1,'','-2',19872,2),(19899,'0',5018,0,4,0,'2009-10-19 14:50:00',0,'MESSAGE REPONDEUR CLIENT POUR SAVOIR SI ELLE EST OK DE DECALER LA PRSETA DU JEUDI AU MARDI ET AINSI MME BOUAIFI FERAIT LES 5H D AFFILE / CELA ARRANGERAIT MME BOUAIFI CAR LE JEUDI AM ELLE SUR UN TOUT AUTRE SECTEUR ET ELLE POURRAIT MIEUX REPARTIR LE MENAGE ET LE REPASSAGE EN INTERVENANT UNE SEULE FOIS','',0,9),(19901,'0',5148,1274,4,0,'2009-10-19 15:49:00',0,'19/10/09 annulation prestation MMe Valton renvoyée chez elle par la clte.','',0,10),(19906,'1',4446,0,5,1,'2009-10-19 18:51:00',0,'Cliente préfère attendre que qq de bien se libère, garder ses clés en attendant','-2',19905,2),(19907,'0',5004,0,4,0,'2009-10-19 18:59:00',0,'client qui cherche par la mairie <br />\r\nme dit de mettre en stand by','',0,10),(19908,'1',5054,1116,1,1,'2009-10-19 19:25:00',0,'Repassage RAS, ménage des fois impression de travail bâclé (aspi pas passé sous le lit, feuilles plante derrière canapé, wc sol pas fait) + utilise trop de produit (sol collant, baignoire mal rincée)','-2',19375,2),(19909,'1',5054,0,1,1,'2009-10-20 19:30:00',1,'Faire un point avec la cliente pour l\'organisation de mme Fortes','-2',19375,2),(20391,'1',4446,0,9,0,'2009-11-01 18:21:00',0,'3H VENDREDI SINON JEUDI','',0,2),(19911,'1',1347,0,4,2,'2009-10-19 21:53:00',0,'Pas de retour suite au msg laissé le 14/09, mme Joseph s\'est déplacée le 25/09 mais il n\'y avait pas de clés ds la BL.<br />\r\n<br />\r\nMot avec règlement de la fact de sept : \"Vous avez été prévenus le 14/09/09 par téléphone de l\'annulation de la prestation du 25/09. Celle-ci n\'est donc pas due\"','-2',18727,2),(19912,'1',5013,0,1,0,'2009-10-19 22:27:00',0,'Point après 2 presta','',0,2),(19913,'1',5013,0,1,1,'2009-10-15 18:00:00',1,'','-2',19912,2),(19914,'1',5079,0,1,0,'2009-10-19 22:28:00',0,'Point après 2 presta','',0,2),(19915,'1',5079,0,1,1,'2009-10-20 10:00:00',1,'','-2',19914,2),(19916,'1',5012,0,1,0,'2009-10-19 22:29:00',0,'Point après 3 presta','',0,2),(19917,'1',5012,0,1,1,'2009-10-20 10:00:00',1,'','-2',19916,2),(19918,'1',4994,0,1,0,'2009-10-19 22:30:00',0,'Point après 2 presta','',0,2),(19919,'1',4994,0,1,1,'2009-10-16 15:00:00',1,'','-2',19918,2),(19920,'0',0,271,4,0,'2009-10-20 07:52:00',0,'tel maroc : 00212659424440','',0,9),(20701,'0',1439,1206,4,0,'2009-11-09 12:02:00',0,'9.11: Mess laissé par le clt au cour du week-end comme quoi il cesse les presta. Pas de dates mentionnées. Dc 9.11 mess rpdr clte pour confirmation de son arrêt. <br />\r\n+ appel à Mme SCHMITT qui n\'était pas au courant de cette demande d\'arrêt. Elle a peur qu\'il y ait une corrélation avec l\'incident de la sem.dernière.<br />\r\n10.11 aucun appel de la clte. Il semblerait que ce soit le mari qui est appelé pour l\'arrêt de ses presta.<br />\r\n24.11: La clte a rappelé pour sa chemise brulée de marque tamise.Voir avec VA ce qu\'elle souhaite faire :clte amène chemise brulée + rachète nouvelle chemise+ rbsmnt à la décote + faire courrier pour assurance.<br />\r\n27.11: Mess clte lui demandant de ns retourner chemise+1 courrier expliquant les circonstances de l\'incident+la facture du prdt=> rbsmt sur valeur+décôte de l\'article.<br />\r\n7.12: Rien reçu. Je supprime le suivi. Si clt anvoie on traitera','',0,9),(19923,'0',2896,701,4,0,'2009-10-20 09:00:00',0,'17.10:l Mess de MMe GALTIER ns demandant des CP or pas de dates mentionnées.<br />\r\n17.10: CP pdt vacances scolaire de noel','',0,9),(19925,'1',2184,1008,4,0,'2009-10-20 09:59:00',0,'19/10/09 PRESTATION DE JEUDI RPLCT MME LAFARGE PAR MME SOUCHARD.MAJ SOFT.<br />\r\n','',0,10),(19926,'1',3443,701,4,0,'2009-10-20 10:16:00',0,'Informer les clts des CP de mme GALTIER du 21.12 au 2.01.10<br />\r\n3.12: En cour de traitement','',0,9),(21907,'0',5083,1334,4,0,'2009-12-03 14:36:00',0,'3.12/ mESS RPDR CLTE POUR INFORMER CHANGEMENT D\'INTERVENANTE => Mme KODJA ok pour 8h50/11h50.<br />\r\n3.12: Clte Ok pour Mme KODJA','',0,9),(19928,'1',1122,1008,4,0,'2009-10-20 10:20:00',0,'20/10/09 PRESTATION DU VENDREDI AVANCÉE CE MERCREDI APRÈS-MIDI RPLCT DE MME LAFARGE PAR MME MAUDUIT.CLIENTE OK. MAJ SOFT.','',0,10),(19930,'0',4316,1099,4,0,'2009-10-20 11:43:00',0,'20/10/09 ANNULATION PRESTATIONS DU 21/10 CONGÉS CLT ET 28/10 CONGÉS MME GERVAIS.MAJ SOFT.','',0,10),(19932,'0',0,1285,7,1,'2009-10-20 15:00:00',1,'','-2',19931,9),(19933,'1',5204,0,3,0,'2009-10-20 12:02:00',0,'','',0,2),(19934,'1',5204,0,3,4,'2009-10-20 12:02:00',0,'','-2',19933,2),(19935,'1',5205,0,3,0,'2009-10-20 12:04:00',0,'','',0,2),(19936,'1',5205,0,3,4,'2009-10-20 12:04:00',0,'','-2',19935,2),(19937,'1',5206,0,3,0,'2009-10-20 12:07:00',0,'','',0,2),(19938,'1',5206,0,3,4,'2009-10-20 12:07:00',0,'','-2',19937,2),(19939,'1',5207,0,3,0,'2009-10-20 12:10:00',0,'','',0,2),(19940,'1',5207,0,3,1,'2009-10-20 12:10:00',0,'ME RAPPELLE PLUS TARD, ELLE EST OCCUPEE<br />\r\n','-2',19939,2),(19942,'1',669,1284,4,0,'2009-10-27 12:16:00',0,'27.10 Clte ok pour qu\'elle ne fasse que 4h ds lz journée car ça lui ferai t1 journée de 9h!<br />\r\n28.10 : Mise en place de mme saboureau seule mercredi 28.10, suite changement d\'inter. Mme BAGDADI a arrêté car presta trop difficile. clte atd retour de mme garrouma.<br />\r\nMme SABOUREAU préférerait y aller la matin, voir si clte ok. En + j\'ai dit à la clte qu\'elle interviendrait l\'apm, et qu\'elle ne souhaitait pas plus d\'inter le mercredi. OR ELLE SOUAHITE Ne pas travailler le mercredi apm!!!!<br />\r\n29.10: Mess Rpdr clt pour point qualité. j\'ai fait hier le point avec mme saboureau. Presta ok. Maison trés grande. Elle a fait qu\'1 seul tapis, la semaine prochaine elle en fera d\'autres. Pour elle la presta = ok.<br />\r\n2.11 : La clte a eut VA. Elle ne sait pas si elle va garder mme saboureau. Prest du 4.11 maintenu l\'apm après on verra.','',0,9),(20622,'1',1347,0,4,0,'2009-10-28 18:32:00',0,'Msg laissé sur port cliente pour planifier une nouvelle intervenante à partir de la semaine prochaine','',0,2),(19944,'0',0,1286,7,1,'2009-10-20 12:19:45',0,'Vérification des références','-2',0,27),(19945,'0',0,1286,7,1,'2009-10-20 15:00:00',1,'','-2',19944,27),(20617,'1',4198,1284,1,0,'2009-11-05 16:06:00',0,'cliente satisfaite des prestations','',0,9),(19947,'0',1197,199,4,0,'2009-10-20 12:42:00',0,'20.10: Mme KOUNLOTHAM me demande si peu intervenir le jeudi matin au lieu de l\'apm le 22.10 + 29.10 car annula paulet. Or le 22.10 =VM, elle pourrait intervenir qu\'à partir de 10h30 chez lui. Mess KOUNLOTHAM à ce sujet, si ok appeler la clt pour savoir si ok pour lui.<br />\r\n20.10/ kounlotham ok pour presta à 10h30. Mess rpdr clt. Si pas d\'appel=ok sinon je lui ai demandé de ns rappeler<br />\r\n21.10: Pas d\'appel=>ok','',0,9),(19949,'1',3560,494,7,0,'2009-10-20 13:17:00',0,'','',0,10),(19950,'1',3560,494,7,6,'2009-10-20 15:00:00',0,'envoi mail pour faire point sur contrôle le 20/10/09.','-2',19949,10),(19951,'1',4960,1099,4,0,'2009-10-20 13:51:00',0,'20/10/09 MME DURAND EN CONGÉS LA SEMAINE PROCHAINE CLT NE SOUHAITE PAS DE RPLCT.MAJ SOFT.','',0,10),(19952,'0',5208,0,3,0,'2009-10-20 14:12:00',0,'intéressée par 3 heures tous les 15 jours ; voisine de mme kachroum et aimerait bien avoir mme sina le mercredi matin avant kachroum<br />\r\n10.11: Mme SINA Ok pour cette prestation tous les 15 jrs<br />\r\n10.11 Clte ok pour presta le mercredi 10-13h. Mais souhaite des presta le + tôt => remplacement mme zine le 12.11 de 9h30 à 11h30. Appel+sms ZINE<br />\r\n13.11 J\'ai eut le compagnon de MMe BLANGY qui était absente. Il semblerait qu\'elle fut satsifaite de la presta de mme ZINE. J\'ai confirmée reprise des presta le 25.11. Il m\'a dit qu\'elle rappellerait l\'agence.<br />\r\n20.11 la clte a rappelé pour confirmation + sms de rappel mme sina <br />\r\n26.11: Mess rpdr pour point qualité<br />\r\n30.11: RAS - TB, trés contente de mme sina et de son travail.','',0,9),(19954,'1',5025,678,4,0,'2009-10-20 14:16:00',0,'20/10/09 PRESTATION DU MARDI MATIN DÉCALÉE L\'APRÈS-MIDI A LA DDE DE LA CLTE. MAJ SOFT. ','',0,10),(19958,'0',5018,0,4,0,'2009-10-20 14:37:00',0,'MME BOUIFI M INFORME QUE LE CLIENT EST OK DE PERMUTER SA PRESTA DU JEUDI AU MARDI','',0,9),(19957,'0',1218,204,4,0,'2009-10-20 14:32:00',0,'salariée fera la prestation en 1 fois pdt vacances de la toussaint','',0,14),(19960,'0',0,1287,7,1,'2009-10-20 15:00:00',1,'','-2',19959,10),(21302,'1',4557,0,4,5,'2009-11-22 18:39:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous afin de m’assurer que la nouvelle répartition des heures est plus appropriée à la réalisation des prestations de ménage et repassage à votre domicile. <br />\r\n<br />\r\nJe reste à votre disposition, soit par mail, soit au 06 31 49 42 55 ou 01 57 69 16 60.<br />\r\n<br />\r\nMerci par avance de votre retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',20288,2),(19964,'0',4069,1099,4,0,'2009-10-20 15:48:00',0,'20/10/09 Laissé mess répondeur abs mme Gervais congés semaine prochaine, attente réponse pr rplct. PAS DE RPLCT ET SOUHAITE ARRÊTER LES PRESTA CAR CHANGEMENT DE SITUATION PROFESSIONNELLE.MAJ SOFT.','',0,10),(19965,'1',2581,915,7,0,'2009-10-20 16:40:00',0,'','',0,10),(19966,'1',2581,915,7,6,'2009-10-22 13:30:00',0,'','-2',19965,10),(19967,'0',1633,1137,1,0,'2009-10-20 17:25:00',0,'ça se passe très bien, client satisfait<br />\r\nras','',0,14),(19968,'0',4393,1152,1,0,'2009-10-20 17:28:00',0,'Bon travail, personne ponctuel, qualité OK<br />\r\nbon relationnel avec le Mr mais n\'a pas bcp vu la dame.','',0,14),(19969,'1',5045,0,9,1,'2009-10-20 19:09:00',0,'Msg laissé sur port cliente pour proposer mme Njangue lundi 12h-14h + voir 1er rdv ','-2',19087,2),(19970,'1',902,0,9,1,'2009-10-20 19:14:00',0,'Msg laissé sur port cliente pour proposer mme Semedo mercredi 11h30-14h30','-2',19120,2),(19971,'1',4315,0,1,0,'2009-10-20 22:29:00',0,'Bonjour<br />\r\n<br />\r\nJ\'ai tenté de vous joindre par téléphone mais n\'y suis pas parvenue.<br />\r\n<br />\r\nAinsi que je vous l\'ai indiqué il y a quelques temps par téléphone, nous partons en vacances du 26 au 31 octobre et n\'aurons pas besoin de l\'intervention de Claudia durant cette période.<br />\r\n<br />\r\nJe vous écris ce mail pour vous indiquer que je voudrais mettre fin définitivement au contrat qui me lie à \"ménage et compagnie\", et ce dès la fin du mois. C\'est la raison pour laquelle il faudrait que Claudia laisse les clefs dans l\'appartement au moment de partir jeudi prochain, et tire la porte. Nous passerons fermer à clé dans l\'après-midi.<br />\r\n<br />\r\nMerci de me confirmer par retour que cet email est suffisant pour mettre fin au contrat dans le délai souhaité.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\n <br />\r\n<br />\r\nS. MARION<br />\r\n<br />\r\n06 08 34 83 97<br />\r\n<br />\r\n','',0,2),(19972,'0',0,1285,7,0,'2009-10-20 22:54:00',0,'DEMANDER A L INTERVENANTE SI ELLE A RECU SON EXTRAIT DE CASIER POSTE LE 21.10','',0,9),(19973,'0',0,1285,7,0,'2009-10-20 22:55:00',0,'DEMANDER A L INTERVENANTE SI ELLE A RECU SON EXTRAIT DE CASIER POSTE LE 21.10','',0,9),(19977,'0',0,1285,4,0,'2009-10-20 22:59:00',0,'','',0,9),(22160,'0',4229,1231,4,0,'2009-12-08 15:07:00',0,'08/12/09 MODIF HEURES DE PRESTATION CAR ERREUR 2H AU LIEU DE 3H. MAJ SOFT.','',0,10),(22161,'1',4263,0,5,1,'2009-12-08 15:07:00',0,'Ok pour madame jean le mardi de 9h30 à 12h30. SOuhaite un remboursement de la dernière prestation réalisée.<br />\r\n','0',21931,2),(19980,'1',696,112,4,0,'2009-10-21 08:50:00',0,'21/10/09 ANNULATION PRESTA DU 26/10 A LA DDE DE LA CLTE.MAJ SOFT. MME NEVES PRÉVENUE.','',0,10),(19981,'0',2191,156,4,0,'2009-10-21 09:05:00',0,'20.10: reception du courrier de M. MACRON demandant 1 réduction de ses prestations : 3h/15 jrs à compter du 1er nov;','',0,9),(19982,'1',4329,657,4,0,'2009-10-21 09:29:00',0,'21/10/09 ANNULATION PRESTA A LA DDE DE LA CLTE.MME IRID PRÉVENUE. MAJ SOFT.','',0,10),(19983,'1',2507,472,4,0,'2009-10-21 09:35:00',0,'21/10/09 MME Prigent : reduire le temps de prestation de Mme Brisoux ce Vendredi 23 Octobre de 4h a 3h , et annuler complètement sa prestation du Vendredi suivant (30 Octobre).<br />\r\nMAJ SOFT. FDM prévenue.','',0,10),(19984,'0',3570,1166,4,0,'2009-10-21 09:45:00',0,'21/10/09 ANNULATION PRESTA DU 28/10 ET 04/11 A LA DDE DU CLT.MAJ SOFT.','',0,10),(19985,'0',4289,1099,4,0,'2009-10-21 09:54:00',0,'cliente souhaite passer au matin mais garder GERVAIS ','',0,10),(19986,'0',4522,1233,4,0,'2009-10-21 10:51:00',0,'21/10/09 PRESTA AVANCÉE A 13H AU LIEU DE 14H30 EXCEPTIONNELLEMENT A LA DDE DE LA FDM, clte ok. PRESTA DU 28/10/09 ANNULÉE A LA DDE DE LA CLIENTE.FDM PRÉVENUE. MAJ SOFT.','',0,10),(19987,'1',4954,1174,4,0,'2009-10-21 11:05:00',0,'21/10/09 CLTE DDE DÉCALER PRESTA DU LUNDI LE MARDI AP-MIDI, FDM D\'ACCORD.','',0,10),(19988,'1',1656,494,7,0,'2009-10-21 11:32:00',0,'','',0,10),(19989,'1',1656,494,7,6,'2009-10-26 15:32:00',0,'Suite à mon ctrl vu avec interv pour s\'organiser de façon à faire les poussières à fond (lampe, toiles araignées ect..)<br />\r\nles vitres (encadrements), les cadres ect... ','-2',19988,10),(19990,'1',4318,1099,4,0,'2009-10-21 11:44:00',0,'21/10/09 Laissé mess répondeur abs mme Gervais semaine prochaine, attente réponse pr rplct.','',0,10),(19991,'1',2341,594,4,0,'2009-10-21 12:06:00',0,'21.10: J\'ai eut la clte suite pblm montant de son chq : 111.00e. La clte m\'a dit de l\'encaisser et qu\'elle paiera la différence la fois prochaine. Elle souhaiterait annuler sa presta du 28.10, et souhaiterait avoir prochaine presta le 4.11 et repartir sur une nouvelle alternance.<br />\r\nMail à Mme JOUVE afin de savoir si ok. Dès rpse confirmer à la clte<br />\r\n21.10: Mme JOUVE ok','',0,9),(19993,'0',1456,339,4,0,'2009-10-21 12:12:00',0,'Informer le clt que mme ABBA sera en CP à partir du 25.12 au 3.01.09<br />\r\n3.12: En cour de traitement','',0,9),(19996,'1',5175,678,7,0,'2009-10-21 12:22:00',0,'','',0,10),(19997,'1',5175,678,7,1,'2009-10-21 12:22:00',0,'pour faire point sur presta. Clt satisfaite. à voir en ctrl.','1',19996,10),(19998,'1',3175,842,4,0,'2009-10-21 12:35:00',0,'Je vous informe que je ne souhaite pas de prestation mercredi 28 octobre 2009 . Merci d\'en prendre note;<br />\r\nCordialement <br />\r\nMaryelle Didelon','',0,10),(19999,'1',596,1015,4,0,'2009-10-21 12:52:00',0,'21.10 J\'ai informé la clte que mme berthe souhaitait réduire son tps de travail pour des raisons familiale. Mme BOYER pourrait intervenir dès sem prochaine lundi/vendredi. Cela ne convient pas à la clte => MARDI /VENDREDI 9H30/12H30;<br />\r\nDc décaller clt de mme boyer au lundi.','',0,9),(20043,'1',1609,864,4,0,'2009-10-22 09:23:00',0,'22/10/09 ANNULATION PRESTA CLTE MÉCONTENTE. MAJ SOFT.','',0,10),(20002,'1',1898,1271,7,0,'2009-10-21 14:03:00',0,'','',0,10),(20003,'1',1898,1271,7,1,'2009-10-21 14:03:00',0,'pour faire point sur première presta.Clte satisfaite. à voir ctrl.','1',20002,10),(20004,'1',1898,1271,7,6,'2009-10-23 15:00:00',0,'Suite à mon ctrl R.A.S . Clt présente lors du ctrl. Satisfaite.','1',20002,10),(20293,'1',229,0,1,0,'2009-10-28 17:11:00',0,'Arrêt définitif, dernière presta 29/10, pbs financiers (a du mal à régler ses factures)','',0,2),(20005,'1',5187,0,3,3,'2009-10-23 18:00:00',0,'','-2',19864,2),(20006,'1',3837,1067,5,0,'2009-10-21 14:40:00',0,'21.10: Mme DOUCINE a appelé VA suite pblm de petite innondation chez le clt par le conduit de l cheminée environs 1m² autour. Elle a mis des serviettes, roulé les tapis, décaler meubles. Elle a cont^lé à l\'étage s\'il n\'y avait pas eut de dégats : rien. Elle souhaite savoir si nous souhaitions récupérer les clés pour contrôler chez le client en son absence. Mess Rpdr clt pour l\'informer des pblms<br />\r\n21.10: M. LANNeLONGUE a rappelé pour m\'expliquer pour la trappe de la cheminée.iL EST ACTUELLEMENT à lONDRES.<br />\r\n22.10: PLus de pluie','',0,9),(20008,'0',1310,156,4,0,'2009-10-21 15:07:00',0,'22.10: Envoie relance de paiement. Somme due 610.50€<br />\r\n27.10 réception du reglement','',0,9),(20009,'1',3221,863,4,0,'2009-10-21 15:10:00',0,'21.10: Envoie courrier de relance pour paiement du de 420.00€','',0,9),(20010,'0',3531,854,4,0,'2009-10-21 15:20:00',0,'Envoie ce jour courrier de relance. Somme due = 342.00€<br />\r\n27.10: Mme NDOUO a appelé pour me dire que le clt n\'a pas de carnet de liaison, ne lui achète aucun prdt ménager.<br />\r\nLe clt ne ns a tjrs pas payé. Voir avec BA+VA si arrêt presta, car si oui je n\'envoie pas le carnet de liaison.<br />\r\n06.11 : JE PARVIENS A PARLER AU CLIENT : IL NOUS ENVOIE CE JOUR UN CH7QUE DE 592 E ET REFUSE MA PROPOSITION D ECHELONNER LES PAIEMENTS. EN ACCORD AVEC LUI ON RESILIE LE CONTRAT<br />\r\nVOIR SI ON A RECU SON CHEQUE SINON LE RELANCER<br />\r\n19.11: Envoie lettre RAR<br />\r\n26.11: regelement reçu!!!','',0,9),(20011,'1',3065,104,4,0,'2009-10-21 15:25:00',0,'Envoie ce jour courrier de relance pour non paiement. Sommes dues = 266.00<br />\r\n27.10 : chq reçu.<br />\r\n30.10: envoie carnet de liaison','',0,9),(20012,'1',3107,719,4,0,'2009-10-21 15:29:00',0,'21.10: Courrier de relance pour non paiement de facture pour un montant de 388.50€.<br />\r\n26.10 : Reception chq du montant du','',0,9),(20185,'1',4025,482,4,0,'2009-10-26 16:51:00',0,'26.10: Le 24.10 mme taleb a bien fait 13h/15h','',0,9),(20018,'0',1381,199,4,0,'2009-10-21 15:35:00',0,'Envoie ce jour courrier de relance suite non paiement de facture pour 1 montant de 152.00€)<br />\r\n27.10: règlement reçu','',0,9),(20020,'0',0,1288,7,1,'2009-10-21 15:37:23',0,'Vérification des références','-2',0,46),(20021,'0',0,1288,7,1,'2009-10-21 15:00:00',1,'','-2',20020,46),(20022,'0',1590,918,4,0,'2009-10-21 15:39:00',0,'Envoie ce jour courrier de relance pour 1 montant de 360.00€<br />\r\n18.11: saisie chq d\'1 montant de 648.00€','',0,9),(20024,'1',4544,1067,4,0,'2009-10-21 15:42:00',0,'21.10: Envoie courrier de relance pour 1 montant de 472.00€ due','',0,9),(20025,'0',2896,701,4,0,'2009-10-21 15:46:00',0,'Envoie ce jour courrier de relance suite non paiement de facture = 342.00€<br />\r\n27.10: reglement reçu','',0,9),(20027,'0',0,644,4,0,'2009-10-21 15:56:00',0,'21.10: %ùe M\'HAMEDI souhaite poser du 2.11 au 8.11 des CP, car son papa a eut 1 AVC. Elle part en algérie. Je lui ai informé que c\'était 6 jours accordés par anticipation.','',0,9),(20148,'0',3249,0,1,1,'2009-10-24 13:00:00',1,'','-2',20147,20),(20028,'1',4711,1229,4,0,'2009-10-21 17:30:00',0,'21.10 : mess rpdr clte afin de savoir si mme bouaifi pourrait intervenir de 14h30 à 16h30 le jeudi. Car si clt floutard d\'1 traite=> arrivée vers 14h30.<br />\r\n22.10: Elle réfléchie pour son organisation.Elle met sa fille en créche, dc tps d\'adaptation, et ne peut pas faire 2 choses en même temps. Voit cela avec son mari car ça impliquerait de refaire des clés. Ns tiendra au courant sem. prochaine pas avant. Mme BOUAFI est au courant.<br />\r\n26.10 / Mess Mme BRAHMIA mais avant j\'avais eut mme bouaifi qui m\'a dit que clte ok pour inter vers 14h30. Elle lui laisserai la clef qu\'elle remettrait ds boit aux lettres.<br />\r\n26.10/ Pas d\'appel de la clte dc je confirme à mme bouafi d\'aller chez mme floutard jeudi pdt 5h. et j\'aviserai pour .<br />\r\nSMS = ok pour jeudi 14h30','',0,9),(20200,'1',4263,0,4,0,'2009-10-26 18:48:00',0,'Changement intervenante','',0,2),(20030,'1',5215,0,3,0,'2009-10-21 12:32:00',0,'','',0,2),(20031,'1',5215,0,3,4,'2009-10-21 12:32:00',0,'','-2',20030,2),(20032,'1',5216,0,3,0,'2009-10-21 18:29:00',0,'','',0,2),(20033,'1',4315,0,1,5,'2009-10-20 18:41:00',0,'Bonsoir,<br />\r\n<br />\r\nDésolée mais nous avons des difficultés en ce moment avec les lignes téléphoniques et internet car nous venons de déménager nos locaux.<br />\r\n<br />\r\nJ’ai bien pris note de vos annulations pendant les vacances scolaires et j’accuse bonne réception de votre demande de mettre un terme au contrat de prestation avec notre société. Cependant, pourriez-vous nous faire parvenir un courrier mentionnant cet arrêt afin que nous puissions l’ajouter à votre dossier client.<br />\r\n<br />\r\nCet arrêt est-il dû au travail de l’intervenante ? <br />\r\n<br />\r\nDans l’attente de votre retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',19971,2),(20034,'1',4315,0,1,5,'2009-10-21 18:42:00',0,'Bonjour,<br />\r\n<br />\r\nMerci pour votre email.<br />\r\n<br />\r\nPourriez-vous m\'indiquer à quelle adresse je dois envoyer le courrier?<br />\r\n<br />\r\nLa rupture du contrat n\'est pas du au travail de Claudia mais à des raisons personnelles.<br />\r\n<br />\r\nBonne journée<br />\r\n<br />\r\nCordialement','-2',19971,2),(20035,'1',5216,0,3,4,'2009-10-21 18:46:00',0,'','-2',20032,2),(20036,'1',5125,0,9,1,'2009-10-21 18:44:00',0,'Msg laissé sur port cliente pour proposer mme Camara vendredi 9h30-13h30 à partir du 30/10','-2',19469,2),(20038,'1',1076,843,4,0,'2009-10-22 08:50:00',0,'22/10/09 Annulation presta du 28/10 à la dde du clt.MAJ SOFT.','',0,10),(20039,'0',0,1289,7,1,'2009-10-22 09:01:54',0,'Vérification des références','-2',0,44),(20040,'0',0,1289,7,1,'2009-10-22 15:00:00',1,'','-2',20039,44),(20041,'1',2184,1287,4,0,'2009-10-22 09:06:00',0,'Merci pour votre mail<br />\r\nD\'accord pour commencer à partir du 29 Octobre avec Mme TAVARES le Jeudi sur l\'horaire 12h30-16h30 pour le Jeudi 29 (j\'aurai exactement 30 minutes pour guider Mme Tavares dans la maison), puis si possible 13h-17h, pour la suite<br />\r\nJe propose dans un premier temps de conserver la prestation de Mme Lafarge le Mardi, (sauf bien sur si vous pensez préférable de confier tout de suite les 2 prestations à Mme Tavares. J me rangerai à votre avis sur ce point)<br />\r\n<br />\r\nEn vous remerciant<br />\r\nPh Rolland','',0,10),(20042,'1',3183,843,4,0,'2009-10-22 09:14:00',0,'22/10/09 annulation 28/10 AU 04/11.MAJ SOFT.','',0,10),(20056,'0',4593,1245,4,0,'2009-10-22 11:32:00',0,'22.10: Mail clte pour informer que mme bara ne pourra pas faire sa presta aujd\'hui, ni sem. prochaine. J\'atd rpse pour remplacement de la part de la clte.<br />\r\n23.10 Mail du clt m\'informant qu\'il ne souhaitait pas de presta de remplacement pdt AM de Mme BARA','',0,9),(20368,'0',3463,1140,4,0,'2009-10-30 14:28:00',0,'client prend 1h en plus 1sem/2 à partir du 12/11 pour du repassage','',0,14),(20181,'1',1049,1150,4,0,'2009-10-26 15:06:00',0,'26.10: Mess rpdr clt pour informer arrivée vers 11h30 au lieu de 9h<br />\r\n','',0,9),(20060,'1',1322,1253,1,0,'2009-10-22 10:11:00',0,'Point sur les presta','',0,2),(21485,'1',2299,23,5,1,'2009-11-19 21:39:00',0,'Réponse au sms : \"je suis vraiment navrée mais je ne sais pas ce qui a entrainé cette baisse d\'efficacité. J\'en parle avec Bennet et reviens vers vous rapidement\"','-2',21483,2),(20807,'0',821,651,4,0,'2009-11-12 13:11:00',0,'DELHUMEAU Martine et dominique<br />\r\nPortable : 06 64 61 67 72<br />\r\n44470 CARQUEFOU<br />\r\n<br />\r\nVous signale qu\'elle a vu avec Mme Lebelloir que l\'intervention de jeudi 12 est suspendue<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mardi 10 novembre 2009 à 09:33<br />\r\n<br />\r\n','',0,14),(20061,'1',1322,0,1,1,'2009-10-22 11:47:00',0,'Cliente satisfaite, qq petites choses à revoir, la cliente a laissé un mot en début de semaine en lui demandant de ne pas ranger les vêtements repassés et la vaisselle car elle rangeait n\'importe où. Demande également de nettoyer les sanitaires 2 fois par semaine, et le MO 1 fois par semaine. La cliente pense que ça va le faire !','1',20060,2),(20851,'1',3811,1018,4,0,'2009-11-13 11:52:00',0,'Bonjour Bonnie<br />\r\nJ\'avais oublié ma carte de télépointage mardi : j\'ai travaillé de 12h30 à 14h30.<br />\r\nJe passerai lundi vers 17h15<br />\r\nBon week-end<br />\r\nMarie-Line Jadeau<br />\r\n','',0,14),(20227,'1',5237,0,4,0,'2009-10-27 16:15:00',0,'27.10: Clte travaillant en libérale souhaiterait 4 à 5h/sem de presta. (4 enfants - 250m²)<br />\r\nRdz-vs commerciale le 30.10.09 à 11h30<br />\r\n- j\'ai eu sa fille le 5.11 : elle doit prévenir la cliente que nous avons qqun qui peut commencer le vedredi 13.11 : mme Waldeck ou mme Maxant ??? elle doit nous appeler pour confirmer sinon relancer en fonction de notre recrutement<br />\r\n- 9.11: j\'ai eut la clte. Mais VA absente, je n\'ai pas souhaité trop m\'avancer par rapport à sa future aide-ménagère. La rappeler cet apm ou demain à son cabinet.<br />\r\n9.11: La clte a appelé tjrs interessée. Comme nous voyons 1 autre candidat demain, je lui ai dit que je ne savasi pas qui VA avait positionné chez elle. Faire le point suite entretien mme solano => informer clte nom de l\'inter+jour<br />\r\nMESSAGE REPONDEUR PRO POUR L INFORMER QUE LES PRESTA PEUVENT DEMARRER LE VENDREDI 20.11 DE 8H30 A 12H30 OU 09H 13H AVEC MME SOLANO / ELLE DOIT RAPPELER POUR CONFIRMER SINON RELANCER<br />\r\n12.11: Mme SOLANO se désiste => nouveau recrutement. Je reçois qlqun le 16.11 matin. Informer clt à ce moment là.<br />\r\n17.11: J\'ai essayé d\'appeler la clte mais impossible de laisser 1 mess sur rpdr => appel cabinet pour informer mise en place ce vendredi 20.11 de mme el filali (j\'ai eu sa secrétaire).<br />\r\nEl filali ne peut pas => mme maxant.','',0,9),(20063,'1',5042,0,3,1,'2009-10-22 12:39:00',0,'N\'as pas choisi notre société, car on fait que du ménage repassage, et elle avait aussi besoin de la garde d\'enfant','-2',19057,2),(20064,'1',0,0,3,1,'2009-10-22 12:42:00',0,'elle veut qu\'on prenne RDV mais elle est que dispo le samedi. doit me rappeler pour fixer la date<br />\r\n','-2',19632,2),(20065,'1',0,0,3,3,'2009-10-27 08:15:00',1,'','-2',19939,2),(20066,'1',0,0,3,1,'2009-10-22 12:56:00',0,'','-2',20030,2),(20067,'1',0,0,3,1,'2009-10-22 12:57:00',0,'','-2',20032,2),(20068,'1',0,0,3,1,'2009-10-22 12:57:00',0,'','-2',19937,2),(20069,'1',0,0,3,1,'2009-10-22 12:58:00',0,'','-2',19935,2),(20070,'1',0,0,3,1,'2009-10-22 12:58:00',0,'','-2',19933,2),(20071,'1',0,0,3,1,'2009-10-22 12:58:00',0,'Elle ne veut qu\'une heure par semaine. Notre offre ne correspond pas. ','-2',19874,2),(20072,'1',959,165,4,0,'2009-10-22 13:42:00',0,'Bonjour,<br />\r\n<br />\r\nVendredi 30 octobre, j’ai mon fils que subit une intervention, devant le récupérer vers les 15 heures, j’ai laissé un mot à Madame Touron afin de modifier mes horaires de la semaine prochaine.<br />\r\nCelle-ci m’ a téléphoné hier soir pour m’informer que cela ne lui posait pas de problème.<br />\r\nPar conséquent, je vous prie de bien vouloir prendre note de cette modification.<br />\r\nLundi : 14 h – 17 h 30<br />\r\nMercredi : 8 h 30 – 12 h<br />\r\nVendredi : 13 h 30 – 14 h 30<br />\r\n<br />\r\nBonne journée <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(20073,'1',3948,855,4,0,'2009-10-29 15:02:00',0,'elle est dispo le 29/10 que jusqu\'à 13h en remplacement de luitot','',0,14),(20074,'1',1951,864,4,0,'2009-10-22 15:30:00',0,'22/10/09 Laissé mess répondeur abs mme KOMOROWSKA , attente rép pr rplct.','',0,10),(20075,'1',1121,864,4,0,'2009-10-22 15:32:00',0,'22/10/09 Laissé mess répondeur abs mme KOMOROWSKA , attente rép pr rplct. Pas de rép annulation presta.MAJ SOFT','',0,10),(20076,'1',4682,1271,7,6,'2009-10-22 15:00:00',0,'suite à mon ctrl, R.A.S.','-2',19839,10),(20077,'1',4660,644,4,0,'2009-10-22 15:49:00',0,'22.10: Mess rpdr clt pour informer CP de mme m\'hamedi du 2 au 8.11.09. Or presta suivante = 11.11 (= jour férié). Donc voir si clte souahite presta également<br />\r\n22.10: La clte souhaite 1 remplaçante et annule la presta du 11.11.=> mme laville dispo le 3.11 matin. Clte ok mais mise en palce à effectuer. Sms à mme LAVILLE <br />\r\n29.10: Mme LAVILLE = AM dc changement d\'inter : Mme AGRABA le 4.11 vers 9h45. Clte ok, sms mme agraba. Elle connait le quartier car rue au dessus de chez mme tondut','',0,9),(20332,'1',5242,0,9,0,'2009-10-29 16:14:00',0,'2,5 3H/S JOUR HORAIRES NON DEFINI POUR LE MOMENT.','',0,2),(20397,'0',2234,359,4,0,'2009-11-02 10:24:00',0,'02/11/09 MME DURAND nous a signalé un prble de courant chez le clt Saintagne.','',0,10),(20081,'1',3325,701,5,0,'2009-10-22 16:16:00',0,'22.10: Mme GALTIER a cassé le robinet de la cuisine. En le séchant il s\'est cassé.<br />\r\n22.10: Mess rpdr clte a ce sujet<br />\r\n26.10 Relance clte. Si rappelle pas je ne la relancerai plus à ce sujet.<br />\r\n26.10:! La clte a rappelé elle a du tout changer 100.00€ de frais. Pour mme galtier ça a été cassé net au niveau de la vis (raccord poire. Elle en s\'en servait pas, elle le lavait simplement. Elle avait essayé de retirer le cordon car robinet douchette, mais pas possible.*<br />\r\n30.10: VA a laissé 1 mess à la clte.<br />\r\nmessage répondeur client lui demandant de me rappeler pour qu\'on fasse le point sur le robinet cassé par mme galtier / relancer si pas de nouvelles<br />\r\nencore un message le 06.11 ; affaire classée ou faut-il rappeler ???<br />\r\n17.11: Clte n\'a jamais rappelé => je classe le dossier sans suite. Ou VA souahite-t-elle offrir qlq chose?<br />\r\n25.11: La clte n\'a jamais rappelé dossier clôturé','',0,9),(20083,'1',5015,0,1,0,'2009-10-22 10:11:00',0,'Point après 2 presta','',0,2),(20084,'1',5015,0,1,1,'2009-10-22 10:11:00',0,'Msg laissé sur port cliente pour faire le point sur les presta de mme Zebiri','-2',20083,2),(20085,'1',0,0,3,1,'2009-10-22 16:48:00',0,'','-2',19638,2),(20086,'1',0,0,3,1,'2009-10-22 16:48:00',0,'','-2',19638,2),(20087,'1',0,0,3,1,'2009-10-22 16:48:00',0,'','-2',19638,2),(20088,'1',3475,0,9,1,'2009-10-22 16:47:00',0,'Contrainte : fin de semaine, début d\'après-midi<br />\r\n<br />\r\nEnvisage 3h par la suite car appt + gd','-2',16734,2),(20089,'1',0,0,3,1,'2009-10-22 16:48:00',0,'','-2',19638,2),(20090,'1',3475,0,9,1,'2009-10-29 16:50:00',1,'Tenir informée avancée des recherches','-2',16734,2),(20091,'1',3542,0,9,1,'2009-10-22 16:52:00',0,'Monsieur BACCARRERE Stéphane<br />\r\nPortable : 06 07 94 01 56<br />\r\n75116 paris<br />\r\n<br />\r\nDésire que vous le rappeliez:<br />\r\n<br />\r\n- au sujet d\'une facture non reglée (31/08/2009) dont le paiement part ce jour;<br />\r\n<br />\r\n- cela fait plus de 2 mois qu\'il n\'a plus de prestation alors qu\'il a demandé le changement de la remplaçante que vous lui aviez envoyé car elle n\'etait pas professionnelle;<br />\r\n<br />\r\n- vous a demandé le recapitulatif de ses paiements et attend toujours.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 21 octobre 2009 à 11:13<br />\r\n','-2',18731,2),(20092,'1',3542,0,9,1,'2009-10-22 16:52:00',0,'Msg laissé sur port client pour informer qu\'aucune solution de remplacement n\'est envisageable pour le moment et savoir si le vend de 10h à 13h est impératif. Pour le récap des fact cela apparaît sur la dernière fact reçue','-2',18731,2),(20520,'1',4430,915,4,0,'2009-11-04 11:10:00',0,'04/11 RPLCT DU 11/11 LE 10/11 CLIENTE OK.MAJ SOFT.','',0,10),(20094,'1',5031,0,1,1,'2009-10-22 17:28:00',0,'OK Camara 30/10 9H30-13H30','-2',18993,2),(20095,'1',1547,165,4,0,'2009-10-22 17:34:00',0,'Bonjour,<br />\r\nOui c’est une prestation en plus,<br />\r\nJe suis intervenue lundi 19 octobre de 8h à 12 h, et mercredi de 14 à 17 heures. <br />\r\nBonne soirée <br />\r\nValérie chapelle <br />\r\n','',0,14),(20096,'1',3931,0,1,0,'2009-10-22 17:48:00',0,'Point après 2 presta','',0,2),(20097,'1',3931,0,1,1,'2009-10-22 17:50:00',0,'Msg laissé sur port cliente pour faire un point sur la presta de mardi','-2',20096,2),(20099,'0',0,1291,7,1,'2009-10-23 08:55:22',0,'Vérification des références','-2',0,23),(20100,'0',0,1291,7,1,'2009-10-23 15:00:00',1,'','-2',20099,23),(20101,'0',4995,1249,4,0,'2009-10-23 08:53:00',0,'23/10/09 mme Ciroldi enf malade presta annulée, cliente mécontente!!!! MAJ SOFT.','',0,10),(20102,'1',4461,567,4,0,'2009-10-23 09:14:00',0,'annule presta du 27 octobre soft mis a jour ','',0,10),(20145,'0',3168,0,1,0,'2009-10-23 16:03:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20146,'0',3168,0,1,1,'2009-10-24 13:00:00',1,'','-2',20145,20),(20105,'1',3948,1242,4,0,'2009-10-23 10:03:00',0,'Bonjour Bonnie,<br />\r\nje suis prolongée jusqu\'au 30 octobre inclus.<br />\r\nje devais aller chez art-up lundi 26 de 12 à 14h.<br />\r\nil faudra que l\'on se voit car le médecin m\'a conseillé d\'avoir moins de particuliers sinon mon problème risque de revenir, il faut que je sois plus prudente!<br />\r\nje vous envoie mon arret par courrier où j\'ai bien noté domicil\'net.<br />\r\n <br />\r\nBon week end.<br />\r\n <br />\r\nEmeline<br />\r\n','',0,14),(20106,'1',2022,472,4,0,'2009-10-23 10:06:00',0,'23/10/09 Annulation presta à la dde du clt, MME BRISOUX prévenue. MAJ SOFT.','',0,10),(20108,'1',3130,855,4,0,'2009-10-23 10:31:00',0,'Madame LE ROHELLEC Catherine<br />\r\nDomicile : 02 40 34 12 97 Portable : 06 33 01 51 03 44120 VERTOU<br />\r\n<br />\r\nAnnule la prestation du 04/11 uniqument celle-là, merci<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le vendredi 23 octobre 2009 à 09:33<br />\r\n','',0,14),(20109,'0',828,441,4,0,'2009-10-23 10:32:00',0,'Madame LABAT<br />\r\nDomicile : 02 40 18 62 40 Portable : 06 82 89 52 35 <br />\r\n<br />\r\nAnnule la prestation du 27/10.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le vendredi 23 octobre 2009 à 09:40<br />\r\n','',0,14),(20110,'1',1725,299,4,0,'2009-10-23 10:34:00',0,'23/10/09 ANNULATION PRESTA DU 28/10/09 CONGÉS CLT.','',0,10),(20111,'0',4955,359,4,0,'2009-10-23 10:39:00',0,'23/10/09 ANNULATION PRESTA DU 30/10/09.MAJ SOFT.','',0,10),(20112,'0',5101,1271,4,0,'2009-10-23 10:40:00',0,'Cliente annule les 2,9,16 novembre car pendant préavi de sa fdm<br />\r\nsoft mis à jour','',0,10),(20114,'0',5175,678,4,0,'2009-10-23 11:36:00',0,'23/10/09 Annulation prestation du 27/10 à la dde de la cte.MAJ SOFT.MME SOUCHARD prévenue.','',0,10),(20115,'0',2312,1157,4,0,'2009-10-23 12:07:00',0,'23/10/09 MME BARRY ABS, CLTE PRÉVENUE NE SOUHAITE PAS DE RPLCT.MAJ SOFT.','',0,10),(20116,'1',1794,1196,1,1,'2009-10-23 12:10:00',0,'Les presta avec mme Malouala se passent bien, elle continue si elle prend des congés en décembre, elle sera remplacée par Bennet.<br />\r\n<br />\r\n2 vitres ont été mal nettoyées par Bennet lors de la presta ponctuelle, pb de chiffons ???<br />\r\n<br />\r\nCherche pdt pour nettoyer traces sur placards cuisine','-2',19412,2),(20117,'0',0,1292,7,1,'2009-10-23 12:20:50',0,'Vérification des références','-2',0,27),(20118,'0',0,1292,7,1,'2009-10-23 15:00:00',1,'','-2',20117,27),(20119,'1',2603,678,4,0,'2009-10-23 12:32:00',0,'23/10/09 annulation prestation le 30/10 à la dde de la clte.MME SOUCHARD prévenue.MAJ SOFT.','',0,10),(20120,'1',902,0,9,1,'2009-10-23 09:36:00',0,'OK début presta le 04/11, la cliente sera présente<br />\r\n<br />\r\nEnvoie des CESU en avance','-2',19120,2),(20121,'1',5060,0,9,1,'2009-10-23 12:40:00',0,'BC tjs pas reçu ce jour, rdv fait avec Benoit le 09/10.<br />\r\n<br />\r\nElle n\'a pas encore décidé, elle a fait appel à une autre société pour comparer mais ne les a pas encore rencontré. <br />\r\n<br />\r\nSi décide de passer par nous, nous retournera le BC','-2',19171,2),(20122,'1',5123,0,9,1,'2009-10-23 12:45:00',0,'Proposition lundi 9h-12h avec mme Fortes. Ne convient pas à la cliente, elle a trouvé qq en direct mais ne sait pas si elle sera satisfaite ... Si cela se passe mal, elle nous recontactera','-2',19465,2),(20123,'0',3559,934,4,0,'2009-10-23 12:47:00',0,'23.10: Mme LVILLE M4INFORME QU4ELLE A DU PARTIR 1/2H + TÖT HIER CAR SA FILLE N4AVAIT PAS SES CLES POUR RENTRER CHEZ ELLE','',0,9),(20300,'1',5107,0,9,1,'2009-10-28 18:13:00',0,'Msg laissé sur port cliente suite au msg reçu le 27/10 pour proposer mme Da Moura mercredi 10h-12h','-2',19417,2),(20126,'1',2025,429,5,0,'2009-10-23 12:56:00',0,'23.10 mme samper ma appelé pour me dire que la cliente lui a demandé de nettoyer toute sa sdb + couloir qui ont été repeint :Tout est vraiment trés sale, le peintre n\'a absolument pas nettoyer à la fin de son chantier','',0,9),(20127,'1',5045,0,9,1,'2009-10-23 12:59:00',0,'2eme msg laissé sur port client pour proposer mme Pereira mardi 16h-18h avec 1ere rencontre possible après 18h','-2',19087,2),(20244,'1',5189,0,9,0,'2009-10-27 17:51:00',0,'2H JR/H INDIFF','',0,2),(20129,'0',1610,567,4,0,'2009-10-23 13:22:00',0,'23/10/09 Annulation prestation à la dde de la clte, MME ES prévenue.MAJ SOFT.','',0,10),(20130,'1',3884,1174,4,0,'2009-10-23 13:41:00',0,'23/10/09 Annulation prestation du 29/10/09 à la dde de clte, mme Magné prévenue; maj soft.','',0,10),(20131,'1',5151,0,9,1,'2009-10-23 14:40:00',0,'Msg laissé sur port cliente pour proposer mme Miroud mardi 13h-16h à partir de début novembre (possible merc si ne peut pas mardi)','-2',19685,2),(20134,'1',5189,0,3,3,'2009-10-26 09:00:00',0,'','-2',19872,2),(20593,'0',4939,0,4,0,'2009-11-05 13:08:00',0,'RPLCT DU 11/11/09 LE VEN 06/11 MAJ SOFT','',0,10),(20136,'1',5205,0,3,1,'2009-10-23 15:02:00',0,'N\'est pas intéressée, veut IMPERATIVEMENT le samedi','-2',19935,2),(20137,'1',5207,0,3,3,'2009-10-27 08:15:00',0,'','-2',19939,2),(20138,'1',5215,0,3,1,'2009-10-26 15:06:00',1,'','-2',20030,2),(20139,'1',5216,0,3,1,'2009-10-26 15:07:00',1,'','-2',20032,2),(20140,'1',224,1279,7,0,'2009-10-26 16:00:00',0,'','-2',0,2),(20141,'1',224,1279,7,6,'2009-10-26 16:00:00',1,'','-2',20140,2),(20142,'1',1322,1253,7,0,'2009-10-26 14:00:00',0,'','-2',0,2),(20143,'1',1322,1253,7,6,'2009-10-26 14:00:00',1,'','-2',20142,2),(20282,'1',5193,1273,7,0,'2009-10-28 15:04:00',0,'','',0,10),(20284,'1',5193,1273,7,6,'2009-10-30 10:30:00',0,'','-2',20282,10),(20186,'0',0,1293,7,1,'2009-10-26 16:52:26',0,'Vérification des références','-2',0,2),(20149,'0',3757,0,1,0,'2009-10-23 16:03:01',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20150,'0',3757,1101,1,1,'2009-10-24 13:00:00',1,'','-2',20149,20),(20151,'0',4995,1249,4,0,'2009-10-23 17:08:00',0,'MME VIEIRRA NE VEUT PLUS DE MME CIROLDI <br />\r\nFAIT UN MENAGE SUPERFICIEL<br />\r\nPB ORGANISATION ?? <br />\r\nsonia pas eu le temps de revoir puisque cliente arrête','',0,10),(20152,'1',651,0,4,0,'2009-10-24 13:32:00',0,'Remplacement 02/11 et 09/11','',0,2),(20153,'1',651,0,4,5,'2009-10-24 13:33:00',0,'Madame Garnier,<br />\r\n<br />\r\n <br />\r\n<br />\r\nN’ayant pas réussi à vous joindre au téléphone, je vous confirme donc par écrit que je suis d’accord pour la solution de remplacement que vous me proposez les lundi 2 et 9 novembre, de 8H à 12H. Je pourrai être présente chez moi le lundi 2 novembre pour accueillir la personne. Pouvez vous me repréciser son nom que j’ai mal compris sur le message téléphonique que vous m’avez laissé ? Par ailleurs, afin d’éviter tout problème lors de la venue de cette personne, pouvez vous bien lui repréciser mes coordonnées détaillées (bâtiment C, escalier 9, rdc droit). Idéalement, pourriez-vous me faire parvenir son numéro de téléphone afin que je puisse la joindre si je ne la vois pas arriver ?<br />\r\n<br />\r\nPar ailleurs, tout s’est très bien passé avec madame Berradja.<br />\r\n<br />\r\n <br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nSabine Zanella<br />\r\n<br />\r\n','-2',20152,2),(20154,'1',651,0,4,1,'2009-10-24 13:33:00',0,'Madame, <br />\r\n<br />\r\nJ’accuse réception de votre mail et vous confirme la venue de mme Fortes les lundis 02/11 et 09/11 de 8h à 12h pour le remplacement de mlle By, cette dernière reprendra son activité le 16/11.<br />\r\n<br />\r\nJe transmets à mme Fortes l’ensemble de vos coordonnées, en cas de retard vous pourrez la joindre au 06 29 40 50 10.<br />\r\n<br />\r\nJe suis ravie de voir que le remplacement assuré par mme Berradja s’est bien déroulé et vous remercie de votre retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',20152,2),(20155,'1',567,0,1,0,'2009-10-24 13:37:00',0,'Bonjour<br />\r\n <br />\r\nComme indiqué au téléphone ce jour, nous déménageons la semaine prochaine.<br />\r\n- merci à Mme Registre de laisser la clé dans l\'appartement demain matin (mardi 13 octobre) et de claquer la porte derrière elle en partant,<br />\r\n- nous annulons les prestations des dates suivantes : 20 octobre, 27 octobre, 3 novembre et 10 novembre.<br />\r\n- nous reprendrons le mardi 17 novembre. Si possible dès 9h le matin afin que nous puissions présenter le nouvel appartement à Mme Registre et lui remettre une nouvelle clé.<br />\r\n <br />\r\nLa nouvelle adresse sera : le 1 avenue Foch (villa Tourelle) 94160 SAINT MANDE<br />\r\nau fond de l\'allée, bâtiment de gauche.<br />\r\nCode : B9416<br />\r\n6ème étage gauche.<br />\r\n <br />\r\nPouvez vous me confirmer par mail que Mme Registre n\'a pas de soucis avec cette nouvelle organisation ?<br />\r\n <br />\r\nBien cordialement<br />\r\nSamanta Le Pont<br />\r\n06.22.67.97.09','',0,2),(20156,'1',5019,0,1,0,'2009-10-25 15:47:00',0,'Point après 2 presta','',0,2),(20157,'1',5019,0,1,1,'2009-10-07 15:48:00',1,'','-2',20156,2),(20158,'1',3607,678,4,0,'2009-10-26 08:37:00',0,'26/10/09 ANNULATION PRESTATION DU 26/10 CLTE LAISSÉE MESS SUR RÉPONDEUR SAMEDI DONC FACTURÉE. MAJ SOFT.','',0,10),(20163,'1',3175,842,4,0,'2009-10-26 09:36:00',0,'26/10 Annulation presta le 04/11, prévenue MMe LOPES;maj soft.','',0,10),(20159,'1',2056,1150,4,0,'2009-10-26 09:12:00',0,'26.10: Mess de la clte du samedi 24.10 informant qu\'elle annulait presta du 26+29.10 car partent en CP à l\'étranger, qui n\'était pas prévus au départ.<br />\r\nJ\'ai eut le mess que lundi matin et en + mme tironi était déjà arrivé chez la clte. Dc j\'ai qd même facturé la presta du lundi matin','',0,9),(20160,'0',3014,863,4,0,'2009-10-26 09:19:00',0,'26.10: CP accordé pour les 2 & 3 nov 2009','',0,9),(20161,'1',2691,1157,4,0,'2009-10-26 09:25:00',0,'26/10/09 Annulation presta du 27/10 et jusqu\'à nouvelle ordre à la dde de la clte.Attente une nouvelle fdm. MAJ SOFT.','',0,10),(20162,'0',4251,660,4,0,'2009-10-26 09:27:00',0,'26/10/09 Annulation presta du 30/10 à la dde la clte. MAJ SOFT. MMe AYA prévenue.','',0,10),(20164,'0',3806,1269,4,0,'2009-10-26 09:56:00',0,'26.10: Mme PERCEBOIS OK pour presta le 28.10 au lieu du 29.10 exceptionnellement.','',0,9),(20165,'0',1988,1269,4,0,'2009-10-26 10:00:00',0,'26.10: Mme BRAKHA ne peut pas recevoir mlle sanchez le mercredi apm 28.10 au lieu du jeudi apm. (mme sanchez n\'a pas de place au centre aéré pour son fils). Reprise le 5.11','',0,9),(20166,'0',3998,853,4,0,'2009-10-26 10:18:00',0,'26/10/09 Décalée presta De MMe SAILLIOL de 13h à 17h à la dde de mme Salumu. Clte ok. MAJ SOFT.','',0,10),(20167,'0',5228,0,4,0,'2009-10-26 10:32:00',0,'26.10: Atoocall du 23.10 clte interessée par 3h/sem.<br />\r\n26.10: J\'ai eut le prospect + mlle jucquin. Prospect souahite le mercredi pdt 3h. Or MLLE jucquin pas de dispo le mercredi matin. Voir avec VA si possibilité de permutter 1 clt. Mais ça me semble difficile.<br />\r\nRdz-vs commerciale le 2.11.09 à 19h. <br />\r\n27.10/ JUQUIN dispo le mardi matin + jeudi MATIN <br />\r\n j\'ai annulé le rdv car pour l\'instant la cliente veut impérativement le mercredi or nous n\'avons personne ; nous rappelera si change d\'avis','',0,9),(20169,'0',3360,1223,4,0,'2009-10-26 10:39:00',0,'26.10 La clte a appelé car ce mercredi pblm pour presta apm. Je vais voir si mme foulquié = ok pour permutter de jour exceptionnellement. Mess Mme MERCIER afin de savoi rsi n\'a pas de clt perso après mme foulquié car ds ce cas là pas possible de permutter. J\'atd son appel.<br />\r\n27.10: Mme MERCIER + FOULQUIE ok; 9h30-12h Mme BOUJU','',0,9),(20172,'1',5154,1274,4,0,'2009-10-26 11:16:00',0,'26/10/09 MMe Simon souhaite que MMe Valton ne laisse pas les vêtements repassés sur le canapé car les enf sautent dessus et les vêtements se froissent et elle souhaite également que la fdm fasse les miroirs du plan à langer dans les chambres d\'enf. M VALTON prévenu.','',0,10),(20299,'1',5151,0,9,5,'2009-10-28 18:05:00',0,'Bonjour,<br />\r\n<br />\r\nPour la mise en place de votre prestation, je peux vous proposer mme Miroud le mercredi de 13h à 16h, sachant que cette personne est disponible dès la semaine prochaine, soit mercredi 4 novembre.<br />\r\n<br />\r\nCette solution est peut-être plus adéquate pour votre organisation car vous aviez une préférence pour le mercredi.<br />\r\n<br />\r\nDans l\'attente de votre confirmation.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',19685,2),(20175,'0',5230,0,4,0,'2009-10-26 12:51:00',0,'26.10 Prospect qui a reçu 200.00€ de CESU => 5 presta de 2h.<br />\r\nRdz-vs commercial le 30.10 à 14h30','',0,9),(20176,'1',2263,864,4,0,'2009-10-26 12:50:00',0,'26/10/09 1h de presta de + mercredi 28/10 et pas de presta le 04/11.MMe KOMOROWSKA prévenue.MAJ SOFT.','',0,10),(20178,'0',5231,0,4,0,'2009-10-26 12:55:00',0,'26.10/ cLTE INTERESS2E POUR 2 / 15 JOURS. Rdz-vs le 30.10 à 17h30.<br />\r\n28.10: J\'ai souhaité reporté le, rdz-vs car teaming juste pour fin de semaine de VA (prospect peu fiable aussi).<br />\r\nLa clte souhaitait annuler ns rappellera si besoins','',0,9),(20290,'0',5180,0,1,0,'2009-10-28 15:57:00',0,'très satisfait de la 1ere prest \"excellent\"','',0,21),(20182,'1',4247,1084,4,0,'2009-10-26 15:28:00',0,'Bonjour,<br />\r\nje ne souhaite pas d\'intervention à mon domicile ( par Mme BURGAUD) le 13/11/09.<br />\r\nAvec mes remerciements, bien cordialement<br />\r\nMarylène LEVEQUE<br />\r\n','',0,14),(20183,'1',2083,1166,4,0,'2009-10-26 15:42:00',0,'26/10/09 Annulation presta à la dde de clte.MAJ SOFT. MMe Marisan prévenue.','',0,10),(20184,'0',693,0,1,0,'2009-10-26 16:01:00',0,'il faut que les prestations aient lieu le lundi à partir de 8h30 peu importe l\'heure dans la journée.','',0,14),(27961,'1',5985,0,3,1,'2010-04-30 14:42:00',1,'Passer en inactif si pas de news','-2',26817,26),(20191,'0',5220,903,1,0,'2009-10-26 17:03:00',0,'satisfait de la 1ere prest (ne pas oublier de vider et changer les sacs des poubelles du 1er étage, descendre le linge sale à la buanderie, balayer et serpiller les marches du perron)','',0,21),(20193,'0',5167,1277,1,0,'2009-10-19 17:05:00',0,'pas satisfaite de la quantité de repassage faite en 3h,<br />\r\nchangement d\'intervenante : prest reprise par ami camara + 1 h de repassage offerte le 26/10','',0,21),(20194,'1',650,1279,5,0,'2009-10-23 15:14:00',0,'Cliente pas contente du comportement de mme Klein : ne sait dire bonjour, ne sait pas où mettre son collant, pas contente qd la cliente lui dit de laisser ses chaussures à l\'extérieur, ne peut pas travailler car cliente tjs derrière elle, part en laissant les chaises sur la table, ne finit pas les choses car dit que ça va la retarder ...<br />\r\n<br />\r\nLa cliente veut tout de même la garder pdt le remplacement de mme BY ','',0,2),(20195,'1',2593,0,4,0,'2009-10-26 18:02:00',0,'Madame MICHALON<br />\r\nPortable : 06 09 73 62 10 <br />\r\n<br />\r\nPour Mme Garnier :<br />\r\nElle souhaite que vous la rappelier , pour déplacer la prestation de demain à mercredi ou jeudi.<br />\r\nmerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 26 octobre 2009 à 15:38<br />\r\n','',0,2),(20196,'1',2593,0,4,1,'2009-10-26 18:02:00',0,'Msg laissé sur port cliente pour proposer vend AM','-2',20195,2),(20197,'1',4325,0,4,0,'2009-10-26 18:07:00',0,'Madame DE SAINT PERN<br />\r\nDomicile : 09 81 65 29 92 Portable : 06 61 82 24 31 <br />\r\n<br />\r\nSouhaite annuler la prestation de Mme Baye mercredi prochain et le 4/11 , elle change d\'adresse et souhiat savoir si elle peut avoir ma meme personne à partir du 11/11.<br />\r\nMerci de la rappeler.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 26 octobre 2009 à 13:57<br />\r\n','',0,2),(20198,'1',4325,0,4,1,'2009-10-26 18:07:00',0,'Msg laissé sur port cliente pour confirmer annulation du 04/11 et savoir si maintient ou pas la presta du 28/10 car non respect du délai de 72h + ok pour continuer avec mme Beye à partir du 18/11 (11/11 férié)','-2',20197,2),(20199,'1',4325,0,4,1,'2009-10-26 18:21:00',0,'Presta du 28/10 supprimée à titre exceptionnel car cliente déménage et mme Beye ne pourra rien faire entre les cartons !','-2',20197,2),(20201,'1',4263,0,4,1,'2009-10-26 18:48:00',0,'Msg laissé sur port client pour proposer mme Registe le 28/10 puis rappeler pour changement à partir du 02/11 (lundi 12h-15h mme Da Moura Mendes)','-2',20200,2),(20202,'1',584,16,1,1,'2009-10-26 18:56:00',0,'Cliente satisfaite dans l\'ensemble, cependant qq points à revoir : reçoit des coups de fil perso pdt presta, cliente obligée de répéter les choses à faire (vider pblle sdb, passer aspi ss le lit => pas fait systématiquement), manque de rapidité (par rapport à mme Ebo !)','-2',17619,2),(20204,'1',3148,233,4,0,'2009-10-27 09:10:00',0,'27/10/09 Appel cliente car a oublié de prévenir des annulations du 26/10 et 02/11.MAJ SOFT.','',0,10),(20206,'1',5003,1124,4,0,'2009-10-27 09:47:00',0,'27/10/09 Annulation presta. MAJ SOFT.','',0,10),(20207,'1',5196,1242,4,0,'2009-10-27 10:32:00',0,'Bonjour,<br />\r\n <br />\r\nD\'accord pour le mardi 10/11.<br />\r\nEn revanche, si elle n\'est encore pas disponible à cette date, je souhaiterais qu\'une autre personne puisse intervenir à sa place dans l\'attente de son retour.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nAline Pousse<br />\r\n','',0,14),(20209,'1',5233,0,3,0,'2009-10-27 11:47:00',0,'','',0,2),(20210,'1',5233,0,3,1,'2009-10-27 11:47:00',0,'exigeait une intervention dès lundi à 7h45 sans flexibilité.','-2',20209,2),(20211,'1',5234,0,3,0,'2009-10-27 11:49:00',0,'','',0,2),(20212,'1',5234,0,3,3,'2009-10-28 08:30:00',1,'','-2',20211,2),(20213,'1',5235,0,3,0,'2009-10-27 11:50:00',0,'','',0,2),(20214,'1',5235,0,3,1,'2009-10-27 11:51:00',0,'on à personne, on garde ses coordonnées au cas ou. Il est d\'accord continu ses démarches de son coté','-2',20213,2),(20215,'1',2791,719,4,0,'2009-10-27 12:10:00',0,'27.10: Mess rpdr clte a fin savoir si ok pour inter jeudi 29.10 à 13h15 au lieu de 12h30. Si rappelle = ok. <br />\r\n28.10/ Pas de rpse dc clt ok','',0,9),(20217,'0',5007,0,4,0,'2009-10-27 12:15:00',0,'elle annule a chaque vacance scolaire','',0,14),(20218,'1',4622,1258,4,0,'2009-10-27 12:23:00',0,'27.10: Reception d\'1 courrier de la MGEN concerant la prise en charge de mme JACQUARD : 06.09 au 07.09 =20h/mois + 1/08 au 31/08 : 8h/mois + 01/09au 30/09 = 17h/mois + 10.09 au 12.09 = 18h/mois ','',0,9),(20220,'1',835,165,4,0,'2009-10-27 13:21:00',0,'Bonjour,<br />\r\n<br />\r\nPrestation annulée chez Madame Charron, jeudi 27 octobre.<br />\r\nBonne journée <br />\r\nValérie Chapelle<br />\r\n','',0,14),(20221,'1',3931,0,1,0,'2009-10-18 16:27:00',0,'Bonjour,<br />\r\n <br />\r\nNous accusons réception de votre facture FA11003.<br />\r\n <br />\r\nNous vous transmettons dès aujourd’hui une chèque de 153€ en règlement de votre facture n° 10622 du 31/07/09 et nous excusons de ne pas l’avoir réglée plus tôt.<br />\r\n <br />\r\nLe relevé de votre facture 11003 du 30/09/2009 est malheureusement faux, puisque et sauf erreur de notre part Mme Sylvie Lefebvre ne s’est pas présentée à notre domicile les 17, 25 et 30 Septembre. Merci de noter également qu’elle ne s’est pas présentée au mois d’octobre.<br />\r\n <br />\r\nEn vous remerciant de modifier notre facture et de nous accuser réception de ce mail<br />\r\n <br />\r\nAntoine et Valérie Cournot<br />\r\n','',0,2),(20222,'1',3931,0,1,5,'2009-10-20 22:02:00',0,'Bonsoir,<br />\r\n<br />\r\nJe reviens vers vous concernant un problème de facture pour le mois de septembre 2009. <br />\r\n<br />\r\nAprès vérification des pointages de mme Lefebvre, je vous confirme que la prestation du 17/09 a bien eu lieu de 8h55 à 12h07. En revanche, je n’ai pas de trace de son passage à votre domicile le 25/09, et la prestation du 30/09 a été déduite de votre facture (un avoir à déduire du montant total de votre facture à régler vous a été adressé en même temps que votre facture de septembre, copie ci-jointe). Pour la prestation du 25/09, nous émettons un avoir pour les 3h non effectuées, avoir que nous vous demandons de déduire également de la somme à régler pour le mois de septembre. <br />\r\n<br />\r\nLe montant restant à régler à ce jour est donc de 765€ (153€ juillet et 612€ septembre).<br />\r\n<br />\r\nNous nous excusons pour ce désagrément et vous remercions de votre compréhension.<br />\r\n<br />\r\nPar ailleurs, la prestation de ce jour avec mme Klein a-t-elle été plus en adéquation avec vos attentes ? En effet, la prestation du 19/10 a été écourtée par mon passage à votre domicile, ce qui s’est ressenti sur la quantité de repassage effectuée. 2h vous seront facturées pour cette prestation au lieu de 3h.<br />\r\n<br />\r\nDans l’attente de votre retour.<br />\r\n<br />\r\nCordialement, <br />\r\n<br />\r\nMagalie Garnier <br />\r\n<br />\r\n','-2',20221,2),(20223,'1',3931,0,1,1,'2009-10-20 22:17:00',0,'Bonsoir je vois recommande d\'appeler Valerie De mon point de vue cette saison s\'engage mal: le delais de remplament de Sylvie, la venue d\'un Monsieur 1 jour pour depannage mais avec une mauvaise information, les problemes de facture (je ne m explique pas cette difference entre notre et votre releve), la qualite de prestation de la derniere dame me font penser qu\'il est souhaitable d\'arreter de travailler avec votre société Valerie decidera demain Antoine Cournot <br />\r\nAntoine Cournot <br />\r\nEmail sent from a BlackBerry<br />\r\n','-2',20221,2),(20224,'0',2869,212,4,0,'2009-10-27 15:24:00',0,'27/10/09 Erreur facturation 13/07, 07/09, 21/09, 05/10 et 19/10.Prestation tous les 15 jours en alternance avec MMe Contente le lundi et jeudi. ATTENTION EN JANVIER SI PAS ARRÊT DU CLT.','',0,10),(20225,'1',983,0,1,0,'2009-10-27 15:43:00',0,'Relance par mail pour factures impayées ','',0,2),(20226,'1',2400,112,4,0,'2009-10-27 15:47:00',0,'27/10/09 annulation prestation semaine prochaine le 03/11.MAJ SOFT. MME NEVES prévenue.','',0,10),(20229,'0',5238,0,4,0,'2009-10-27 16:55:00',0,'27.10 : J\'ai appelé le prospect suite demande de prestadomicile. Il n\'avait pas bien compris le système de prestadomicile. Elle m\'a posé des questions auxquelles je lui ai répondu. J\'ai envoyé par mail 1 devis pour 2x2h/sem à 17.00€ VA m\'avait fait faire cela lors de la dernière demande via ce site internet. Et je lui ai mis pour 2x3h de presta un tarif 16.00€.<br />\r\n9.11:Relance clte qui a opté pour 1 autre structure gérée par M. PASCAL (connait pas).','',0,9),(20231,'1',5095,0,1,0,'2009-10-27 17:11:00',0,'Madame GROBOST Laure<br />\r\nPortable : 06 79 99 17 97<br />\r\n92500 RUEIL MALMAISON<br />\r\n<br />\r\nElle a un coffret pour 3 heures de ménage.<br />\r\n<br />\r\nSouhaiterait convenir d\'un rendez-vous.<br />\r\n<br />\r\nMerci -<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 26 octobre 2009 à 15:42<br />\r\n','',0,2),(20232,'1',5095,0,1,1,'2009-10-27 17:11:00',0,'Msg laissé sur port cliente pour proposer mme Boucherrab le 03/11 de 14h à 17h','-2',20231,2),(20233,'1',5019,0,1,1,'2009-10-27 17:13:00',0,'Msg laissé sur port client pour faire le point sur les presta de mme Anton','-2',20156,2),(20234,'1',5032,0,1,1,'2009-10-27 17:15:00',0,'Client satisfait, cependant traces aspi sur les murs (client va laisser un mot à la prochaine presta pour dire à mme Camara de faire attention)','-2',19371,2),(20235,'1',5032,7,1,0,'2009-10-27 17:19:00',0,'Msg laissé à mme Camara pour lui demander de faire attention avec le tuyau d\'aspi à ne pas faire des traces sur les murs','',0,2),(20236,'1',5240,0,3,0,'2009-10-27 17:21:00',0,'','',0,19),(20237,'1',5013,1253,1,1,'2009-10-27 17:21:00',0,'RAS, tout se passe très bien','-2',19912,2),(20238,'1',5240,0,3,1,'2009-10-27 17:22:00',0,'OK POUR LES INFOS. IL VEUT UN MAIL.','-2',20236,19),(20239,'1',5240,0,3,5,'2009-10-27 17:22:00',0,'','-2',20236,19),(20240,'1',4994,1252,1,1,'2009-10-27 17:23:00',0,'RAS, tout se passe très bien, intervenante sympa et travaille soigné','-2',19918,2),(20241,'1',5012,0,1,1,'2009-10-27 17:25:00',0,'Cliente rappelle, elle est en communication','-2',19916,2),(20242,'1',5012,1252,1,1,'2009-10-27 17:28:00',0,'RAS, cliente satisfaite','-2',19916,2),(20243,'1',5045,0,9,1,'2009-10-27 17:45:00',0,'OK pour rencontrer mme Pereira le 28/10 à 18h puis 1ere presta le 03/11 16h-18h','-2',19087,2),(20245,'1',5187,0,9,0,'2009-10-27 17:52:00',0,'3H JEUDI OU VENDREDI','',0,2),(20246,'1',5207,0,9,0,'2009-10-27 17:53:00',0,'4H FDS (pref vend)','',0,2),(20247,'1',5242,0,3,0,'2009-10-27 17:56:00',0,'','',0,2),(20248,'1',5242,0,3,3,'2009-10-28 18:30:00',0,'','-2',20247,2),(20249,'1',5045,0,1,0,'2009-10-27 17:58:00',0,'Point après 2 presta','',0,2),(20250,'1',5045,0,1,1,'2009-11-12 17:58:00',1,'','-2',20249,2),(20251,'1',1322,0,7,1,'2009-10-27 18:09:00',0,'Rien de particulier. Bennet a vu le client qui lui a dit qu\'elle était mal organisée. Repassage OK, ménage sur plinthes pas fait => va le faire','-2',20142,2),(20252,'1',224,0,7,1,'2009-10-27 18:11:00',0,'Repassage trop de faux plis, ménage pas très bien (reste miettes après passage aspi, ...), poussières pas faites partout','-2',20140,2),(20253,'1',4263,0,4,1,'2009-10-27 17:26:00',0,'Monsieur YARDIMCI<br />\r\nDomicile : 01 44 63 64 67 Portable : 06 21 13 19 00<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nDésire que vous le rappeliez car il a demandé une femme de ménage qui devait venir demain, mercredi, mais il ne sera pas là.<br />\r\n<br />\r\nDemande à ce que l\'intervention commence la semaine prochaine et que la personne qui vient soit celle qui est intervenu chez lui la semaine derniére. Merci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 27 octobre 2009 à 17:26<br />\r\n','-2',20200,2),(20254,'1',4263,0,4,1,'2009-10-27 19:31:00',0,'Msg laissé sur port client pour annulation de demain + changement avec mme Semedo pas possible car n\'a pas de disponibilité. Proposition Da Moura lundi 12h-15h','-2',20200,2),(20255,'0',0,1294,7,1,'2009-10-27 21:11:00',0,'Vérification des références','-2',0,46),(20256,'0',0,1294,7,1,'2009-10-27 15:00:00',1,'','-2',20255,46),(20257,'1',5234,0,9,0,'2009-10-28 10:41:00',0,'2H VENDREDI','',0,2),(20258,'1',5244,0,3,0,'2009-10-28 10:48:00',0,'','',0,19),(20259,'1',5244,0,3,2,'2009-10-28 10:49:00',0,'','-2',20258,19),(20260,'1',5244,0,3,1,'2009-10-03 10:54:00',1,'','-2',20258,19),(20261,'1',192,153,5,0,'2009-10-28 11:05:00',0,'Clé BL perdue','',0,2),(20262,'1',192,0,5,1,'2009-10-28 11:07:00',0,'Msg laissé sur port client pour savoir si une pers pouvait ouvrir aujourd\'hui à mme Alloun ou si possibilité de faire refaire la clé (à nos frais) et que mme Alloun vienne la récupérer ce soir ou demain soir pour pouvoir faire la presta vendredi','-2',20261,2),(20263,'1',5079,0,1,1,'2009-10-28 11:10:00',0,'Msg laissé sur port cliente pour faire un point sur les presta','-2',19914,2),(20264,'1',5215,0,3,4,'2009-10-28 11:16:00',0,'2eme msg laissé pour savoir si a trouvé une solution','-2',20030,2),(20265,'1',5216,0,3,4,'2009-10-28 11:17:00',0,'2eme msg laissé pour savoir si a trouvé une solution','-2',20032,2),(20266,'1',4993,0,9,1,'2009-10-20 11:20:00',0,'Msg laissé sur port cliente pour informer qu\'il n\'y a personne pour le moment','-2',18791,2),(20267,'0',5245,928,4,0,'2009-10-28 11:21:00',0,'28.10/ La clte demande 1 presta ponctuelle de 2h suite aménagement ds sa maison : sols + WC+SDB+Gazinière pour 80m². Je lui ai dit qu\'elle ne pourrait pas tout faire en 2h.<br />\r\nEnvoie facture ce jour + bon de commande.<br />\r\n19.11: tjrs de paiement<br />\r\n23.11: Tjrs de règlement => envoie courrier de relance pour non paiement<br />\r\n2.12: règlement reçus.','',0,9),(20269,'1',5025,678,7,0,'2009-10-28 13:10:00',0,'','',0,10),(20270,'1',5025,678,7,5,'2009-10-28 13:10:00',0,'Ne peut pas joindre clte par tèl coupe à chaque fois peut pas laisser msg.Donc fait suivi dès 1ère presta par mail.<br />\r\n(envoyé mail le 28/10/09 à 13h10).<br />\r\nEnvois 2ème mail le 16/11 réponse clt 16/11 à 21h49:Nous sommes globalement satisfait du travail de Madame Souchard.<br />\r\nNous aimerions juste un petit effort sur les bouchons d’évacuation d’eau des vasques dans la salle de bain, ainsi que la plaque de cuisson et le carrelage jaune qui est autour.<br />\r\nMais je le répète, globalement nous sommes satisfaits.','1',20269,10),(20271,'1',5126,1273,7,1,'2009-10-28 13:36:00',0,'Pour faire point sur ctrl avec clt. Clt va voir avec interv quelques petits soucis de détails style les coins avec aspi. Mais interv n\'a que 2h j\'ai proposé à clt un roulement sur les pièces sinon la maison entière à fond partout n\'est pas possible en 2h.(la cuisine n\'est pas à faire, juste le sol) Clt satisfaite dans l\'ensemble.','1',19670,10),(20272,'1',5188,1273,7,0,'2009-10-28 13:44:00',0,'','',0,10),(20273,'1',5188,1273,7,6,'2009-10-27 15:00:00',0,'','-2',20272,10),(20274,'1',5188,1273,7,1,'2009-10-28 13:53:00',0,'Suite à mon passage en contrôle rappel pour faire point avec clt.Dans l\'ensemble clt satisfaite. Juste un petit coin oublié par intervenante dans la salle de bain.Clt \"difficile\". Prévenue intervenante. ','1',20272,10),(20275,'1',4538,1206,4,0,'2009-10-28 14:05:00',0,'28.10/ Appel de mma schmitt m\'informant que son fils a été malade tte la nuit. Va chez le Dr et me tient au courant pour cet apm.<br />\r\n28.10: Ne pourra pas aller travailler cet apm. Fils pas bien','',0,9),(20276,'1',4971,1273,7,0,'2009-10-28 14:11:00',0,'','',0,10),(20277,'1',5106,212,7,0,'2009-10-28 14:18:00',0,'','',0,10),(20278,'1',5106,212,7,1,'2009-10-28 14:18:00',0,'Clt appelle pour faire point sur presta. très satisfaite.','1',20277,10),(20279,'1',5106,212,4,0,'2009-10-28 14:18:00',0,'Clt annul presta du 29/10/09 pour cause de grippe.','',0,10),(20280,'0',0,1295,7,1,'2009-10-28 14:29:49',0,'Vérification des références','-2',0,21),(20281,'0',0,1295,7,1,'2009-10-28 15:00:00',1,'','-2',20280,21),(20286,'0',5248,0,4,0,'2009-10-28 15:41:00',0,'23.10 / Prospect interessé par 3h/sem.<br />\r\nRdz-vs clt le 6.10.09 à 11h30<br />\r\nreco de M. Duchemin<br />\r\nla tenir informée sur la mise en place : veut qqun fin de semaine jeudi ou vendredi le plus vite possible !!!<br />\r\n17.11: El filali ok mais démarrage qu\'à partir de Déc éventuellement <br />\r\n18.11/ Mess rpdr clt pour informer que mme el filali ne pourra débuter qu\'en déc car pblm de garde. Je lui ai dit que ns l\'embauchions dc soit si pas pressé démarrage en déc soit s\'orienter vers 1 autre structure.','',0,9),(20288,'1',4557,1196,4,0,'2009-10-28 15:46:00',0,'Passage 4h lundi / 2h vendredi car la cliente s\'aperçoit que mme Malouala est lente et pense que 2*3h n\'est pas la meilleure organisation','',0,2),(20289,'1',4557,0,4,1,'2009-10-28 15:47:00',0,'lundi 4h : tout le repassage + ménage<br />\r\nvendredi 2h : ménage<br />\r\n<br />\r\nEnvoyer Bennet dès qu\'il est dispo un lundi<br />\r\n<br />\r\nCliente satisfaite du ménage, c\'est la 1ere fois qu\'elle voit une intervenante déplacer les objets pour faire les poussières et passer l\'aspi et la serpi','-2',20288,2),(20410,'1',4781,1274,4,0,'2009-11-02 14:49:00',0,'02/11/09 MMe Valton a brulé le pantalon du client, jeudi 29/10.','',0,10),(20294,'1',229,0,1,1,'2009-10-28 17:15:00',0,'Msg laissé sur port cliente : demande envoi courrier pour mettre à jour dossier client','-2',20293,2),(20295,'1',5095,0,1,1,'2009-10-28 17:26:00',0,'OK 03/11 mme Boucherrab 14h-17h','-2',20231,2),(20297,'1',3736,0,1,1,'2009-10-28 17:39:00',0,'Cliente très satisfaite de mme Aidara, RAS','-2',20296,2),(20298,'1',5125,0,9,1,'2009-10-28 17:41:00',0,'Msg laissé sur port cliente suite msg reçu le 27/10 : plus possible avec mme Camara le vend, mais proposition mme Aidara vend 9h-13h à partir du 06/11','-2',19469,2),(20301,'1',5152,0,9,1,'2009-10-28 18:48:00',0,'Msg laissé sur port cliente pour proposition mme Da Moura merc 13h-15h à partir du 04/11','-2',19687,2),(20302,'1',5072,0,9,1,'2009-10-28 18:51:00',0,'Msg laissé su port cliente car BC tjs pas reçu, autre alternative ? poursuite recherche intervenante ?','-2',19210,2),(20303,'1',5251,0,9,0,'2009-10-28 19:16:00',0,'2H ','',0,2),(20304,'1',5251,0,9,1,'2009-10-28 19:16:00',0,'Appel domicile cliente, raccroché. Msg laissé sur port de la fille pour informer de la réception du BC + personne à proposer pr le moment sur Châtillon + connaitre contraintes','-2',20303,2),(20307,'1',3244,0,1,0,'2009-10-26 11:32:00',0,'Changement intervenante','',0,2),(20308,'1',3244,0,1,1,'2009-10-26 11:33:00',0,'Msg laissé sur port cliente pour proposer mme Miroud vendredi 9h-12h','-2',20307,2),(20309,'1',3244,0,1,1,'2009-10-29 10:34:00',0,'Appel reçu de la cliente : ne peut pas le vendredi, veut IMPERATIVEMENT le jeudi 12h-15h, lui rendre ses clés en attendant de trouver une solution pour le jeudi','-2',20307,2),(20310,'1',5253,0,9,0,'2009-10-29 10:40:00',0,'2H JR/H INDIFF CHIEN','',0,2),(20311,'1',5253,0,9,1,'2009-10-29 10:41:00',0,'PASSAIT PAR DWEHO PAS CHER MAIS PAS DE QUALITE','-2',20310,2),(20312,'1',5253,0,9,5,'2009-10-29 10:42:00',0,'','-2',20310,2),(20313,'1',5254,0,3,0,'2009-10-29 10:57:00',0,'','',0,2),(20314,'1',5254,0,3,1,'2009-10-29 10:57:00',0,'ILS CHERCHENT UNE ENTREPRISE COMME SHIVA, QUI LEUR MET A DISPOSITION UNE INTERVENANTE MAIS ILS VEULENT AVOIR LE STATUT D\'EMPLOYEUR ET LA PAYER AVEC DES CHEQUES EMPLOI SERVICE ENTREPRISE','-2',20313,2),(20315,'1',192,0,5,1,'2009-10-29 12:13:00',0,'Monsieur JAUNEZ<br />\r\nPortable : 06 19 63 30 63 <br />\r\n<br />\r\nIl a laissé la clef de l\'appartement sous le paillasson - La femme de ménage peut donc venir aujourd\'hui ou demain.<br />\r\nLe tenir au courant ......<br />\r\n<br />\r\n<br />\r\nLa femme de ménage a perdu la clef de la boite aux lettres - Il va refaire un double ce week-end.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 29 octobre 2009 à 09:27<br />\r\n','-2',20261,2),(20316,'1',192,0,5,1,'2009-10-29 12:13:00',0,'Mme Alloun fera la presta le 30/10 AM (clé appt ss paillasson) + nvelle clé BL ss paillasson merc 04/11','-2',20261,2),(20317,'1',1184,0,5,0,'2009-10-29 12:16:00',0,'Madame PERNET Florence<br />\r\nDomicile : 01 47 57 89 65 Portable : 06 19 80 24 71 92300 LEVALLOIS PERRET<br />\r\n<br />\r\nDésire que vous la rappeliez pour résilier provisoirement jusqu\'en Janvier prochain, merci de la rappeler.<br />\r\nSouhaite vous signaler que la remplaçante venue ce matin ne lui a pas du tout convenu, le ménage n\'est pas bien fait.<br />\r\nLa personne habituelle ne respecte pas les 2 heures en entier même si le ménage est bien fait mais elle pourrait faire autre chose<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 29 octobre 2009 à 12:00<br />\r\n','',0,2),(20318,'1',4115,854,4,0,'2009-10-29 12:28:00',0,'29.10: Mess rpdr de la part du client. J\'étais en réunion ANPE dc je n\'ai pas pu répondre.<br />\r\n29.10: Clt absent a remis ses cles à mme ruas (sa voisine) au n°7 car abst. Mme NDOUO doit les recuprer+remettre en fin de presta chez cette dame. Ndouo ok. Mess rpdr confirmation clt','',0,9),(20320,'1',1573,1258,4,0,'2009-10-29 12:40:00',0,'29.10: Mess rpdr de la clte infromant qu\'elle annulait sa presta du 30.10! => maintien de facturation','',0,9),(20321,'1',5037,0,1,0,'2009-10-29 12:41:00',0,'Fact sept revenue car boite non identifiable','',0,2),(20322,'1',5037,0,1,1,'2009-10-29 12:42:00',0,'chez Mr D\'Hellencourt Bernard<br />\r\n57 rue de Reims<br />\r\n94700 Maisons Alfort','-2',20321,2),(20323,'1',1184,0,5,1,'2009-10-29 12:54:00',0,'Msg laissé sur fixe cliente pour informer de la prise en compte de l\'arrêt provisoire des presta jusqu\'en janvier.<br />\r\n<br />\r\nConcernant le travail de mme Joseph en remplacement ce jour, plutôt surprise que la qualité de ménage ne soit pas bonne.<br />\r\n<br />\r\nPour les heures non effectuées de mme Sivathas, pas de moyen de contrôlé car absence de pointages.','-2',20317,2),(20324,'0',5050,1262,4,0,'2009-10-29 13:07:00',0,' Bonjour, je vous préviens que je n\'ais pas pu pointer ma prestation chez mme Morivale ce matin car le téléphone ne fonctionnait pas.Mais j\'ai bien effectuer mes 2 heures de prestation.Merci bonne journée.','',0,14),(20325,'1',5195,1227,5,0,'2009-10-29 13:10:00',0,'29.10Appel de la clte m\'informant que mme boyer n\'a pas bien travailler. Elle n\'est pas du tout satisfaite de sa prestation!!!Ce qui a été fait n\'a pas été impeccable. Elle n\'aurait pas fait miroir+vitre (1 seule de lavée), aucun miroir, tâches sur radiateurs non enlevées idem baignoir, plaque de cuisson non lavé idem plan de travail cuisine. Lit de sa fille fait+sol+sdb.<br />\r\nPoint Mme BOYER qui est trés déçue : Poussière + sol (aspi+serpi)haut+bas.Vitres du bas+3 miroirs de placards+1 porte vitrée+ évier+lavabos+placards de la cuisine+plan de W. Par contre n\'a pas lavé plaque de cuisson qui est électrique+ poussière portes de placards+micro-onde+frigidaire. Atn prdts vitres transparant si St marc= trés mauvais prdts qui laisse des trâces!!!!<br />\r\n29.10 : je facture 1h au lieu de 3h30 car client non satisfait<br />\r\n6.11: Mess rpdr clte afin de faire point qualité<br />\r\n9.11: Mess de la clte informant qu\'elle fut trés satisfaite de la prestation de mme luluvamu. Repassage = impeccable. ','',0,9),(20396,'0',880,594,4,0,'2009-11-02 09:37:00',0,'2.11: Mme JOUVE fera le remplacement de mma m\'hamedi le 3.11 à 13h30. Mess rpdr clt ce jour ','',0,9),(20326,'0',2494,594,4,0,'2009-10-29 14:34:00',0,'29.10: Mail de mme jouve pour m\'informer presta clte di 30 avancée au 28.10 et du 13.11 avancée au 12.11 ','',0,9),(20327,'0',2494,594,4,0,'2009-10-29 14:35:00',0,'29.10 Dispo de mme jouve le 10.11 11h15-13h15+16.11 même horaire','',0,9),(20802,'0',4580,1099,4,0,'2009-11-12 12:04:00',0,'12/11/09 ANNULATION PRESTATION DU 13/11/09 MME GERVAIS ABS ENF MALADE.MAJ SOFT','',0,10),(20329,'0',3559,934,4,0,'2009-10-29 15:09:00',0,'29.10: Mme LAVILLE pblm de pied ne peut pas poser talon parterre. Mess rpdr clte pour annuler cette presta. Pas de presta de rplcmt atd retour le 4.11<br />\r\n10.11: J\'ai eut la clte qui peut aussi avoir ses presta le vendredi en journée<br />\r\n12.11: J\'ai informé clte que mme saboureau commencerait dès sem. prochaine. Or Garrouma reprendra que sem suivante dc pas de dispo pour le jeudi apm.<br />\r\n17.11: Mess rpdr clte pour informer 20.11 presta avec mme schmitt.<br />\r\n17.11: La presta l\'apm du 20.11 = pas possible. Mlle brachkman a 1 dispo mais ne peut pas. Mess Mme AZZOUZI pour presta vendredi 20.11 matin.<br />\r\n26.11: Point avec mme saboureau. Elle a fait en 3h aspi+serpillère ds tte la maison+WC+SDB (elle n\'a pas eut le tps de la faire)+ cuisine à fond (+ portes)+ 1h de repassage. Elle n\'a pas pu faire le salon.<br />\r\n27.11: Clte moyennement satisfaite de la presta.Je lui ai redit qu\'en 3h en ne pouvaiot pas faire toute la maison + du repassage. La clte va voir les 2 autres presta. Si besoin rappellera.','',0,9),(20330,'1',5257,0,3,0,'2009-10-29 16:12:00',0,'','',0,2),(20331,'1',5257,0,3,1,'2009-10-29 16:12:00',0,'OK ELLE A TOUTES LES INFOS. MAIL RECAP.','-2',20330,2),(20333,'1',0,0,3,5,'2009-10-29 16:28:00',0,'','-2',20330,2),(20334,'1',0,0,3,1,'2009-11-26 16:35:00',1,'1er appel le 28/10. Elle vient de déménager elle souhaiterais que les prestations démarrent dans un mois.(début décembre).<br />\r\nElle voulait 2h/15 jours, ou 1h/s. Finalement elle va peut-être réfléchir et voir ce qu\'il est possible de faire en prenant 2h/s. ','-2',20330,2),(20335,'0',4958,768,1,0,'2009-10-29 17:08:00',0,'29/10 très satisfaite du travail de mme beugniet','',0,21),(21061,'1',2083,1274,7,5,'2009-11-18 11:29:00',0,'le 18/11/09 pour faire point sur 1ère presta.','-2',21060,10),(20337,'1',4147,1055,4,0,'2009-10-29 17:19:00',0,'29.10/ mME MAREF=AM=>20.11.09. J\'ai laissé 1 mess rpdr clte pour lui proposer presta de rplemt avec mme saboureau le lundi apm idéale = entre midi&2h (ds l\'éventualité où mme duroux prendrait des heures de repassages).<br />\r\n2.11/J\'ai rappelé la clte afin de savoir si souhaite des presta pdt AM de mme maref: NON annule.<br />\r\n20.11: Mess rpdr clte pour informer prolongation AM de mme MAREF =>19.12.09, et que je ne pensais pas qu\'elle puisse reprendre.Souhaite-t-elle rplcmt?<br />\r\nmme schmitt serait interessé pour avoir 1 clt le jeudi matin sur grabels!!!<br />\r\n23.11: La clte a rappelé pour me dire qu\'elle souhaite des presta de rplmct=> mme schmitt ok le lundi en journée. organiser planning + appeler clte pour informer<br />\r\n24.11: Mess rpdr clte pour confirmer mise en place de qlqun<br />\r\n25.311: Mess rpdr clte pour inforemr mise en palce de mlle schmitt le mardi 1er dec à 9h avec VA<br />\r\n25.11: Clte ok','',0,9),(20339,'0',0,1296,7,1,'2009-10-29 17:29:01',0,'Vérification des références','-2',0,14),(20340,'0',0,1296,7,1,'2009-10-29 15:00:00',1,'','-2',20339,14),(20341,'0',0,1297,7,1,'2009-10-29 17:49:00',0,'Vérification des références','-2',0,14),(20342,'0',0,1297,7,1,'2009-10-29 15:00:00',1,'','-2',20341,14),(20343,'0',5083,1276,4,0,'2009-10-29 17:50:00',0,'29.10: La clte a 1 impératif demain matin. Elle me demande si mlle bourhanem = ok pour commencer à 8h30 chez sa voisine, puis chez elle.<br />\r\nMlle bourhanem=ok (elle a pu s\'arranger avec son ex-mari).','',0,9),(20344,'0',2407,507,4,0,'2009-10-30 08:52:00',0,'30/10/09 Abs MME DE SOUSA (malade) , cliente prévenue. MAJ SOFT.','',0,10),(20345,'1',1950,507,4,0,'2009-10-30 08:57:00',0,'30/10/09 abs MME De sousa (malade), clte prévenue répondeur, attente réponse pr rplct.<br />\r\nPAS DE RPLCT','',0,10),(20346,'1',2022,472,4,0,'2009-10-30 09:18:00',0,'30/10/09 Annulation prestation du 02/11/09. MAJ SOFT.','',0,10),(20981,'0',4316,1099,4,0,'2009-11-17 12:28:00',0,'17/11/09 le clt veut un rplct de MME GERVAIS (démissionnaire) uniquement le mercredi matin de 9h à 12h.','',0,10),(20347,'0',0,1298,7,1,'2009-10-30 10:12:34',0,'Vérification des références','-2',0,23),(20348,'0',0,1298,7,1,'2009-10-30 15:00:00',1,'','-2',20347,23),(20436,'1',5009,1284,1,0,'2009-11-03 09:33:00',0,'client satisfait des prestations','',0,9),(20349,'1',3637,1055,4,0,'2009-10-30 10:49:00',0,'30.10: Mme MAREF= AM jusqu\'au 20.11.09. Elle souhaite des presta de remplacement.<br />\r\n30.10: Mess rpdr clte pour lui propsoer mme luluvamu mardi+vendredi 14/17h. Elle est en congés 2&3.11, dc j\'ai proposé mme ZINE le lundi 2.11 de 9h30 à 11h.<br />\r\n2.11: Clte ok pour luluvamu mardi+vendredi 14/17h. Mise en place le 6.11. Appel + sms mme luluvamu<br />\r\n6.11: Mess rpdr clte erreur de jour d\'appel. Clte a rappelé on a convenue que nous ferions le point fin de sem. prochaine. Car ajd\'hui uniquement repassage<br />\r\n12.11/ mESS RPDR CLTE POUR POINT QUALITE<br />\r\n13.11/ cLTE MOYENNEMENT SATISFAITE - Mme LULUVAMU EST MOINS EFFICACE QUE MME MAREF','',0,9),(20350,'0',0,507,7,0,'2009-10-30 10:50:00',0,'ai propose un auto remplacement à mme DE SOUSA pour clt lemaire suite à son absence<br />\r\nMME DE SOUSA me dit avoir un client en privé le mercredi matin<br />\r\ndonc absence injustifiée','',0,10),(20644,'1',3281,719,4,0,'2009-11-06 12:38:00',0,'6.11: J\'ai su le 4.11 que mme sina intervenait de 9h30 à 11h30 tous le svendredi. Mail serena pour info','',0,9),(20352,'0',4158,1001,4,0,'2009-10-30 10:52:00',0,'30/10/09 annulations des presta du mois de novembre et décembre, reprise le 04/01/10.MAJ SOFT. Mme Hoareau prévenue.','',0,10),(20353,'1',1611,507,4,0,'2009-10-30 10:53:00',0,'ai proposé un auto remplacement à MME DE SOUSA suite à son arrêt maladie<br />\r\nMME DE SOUSA refuse car elle a un client en privé le mercredi matin.<br />\r\nDonc absence injustifiée','',0,10),(20616,'1',706,1082,5,0,'2009-11-04 16:00:00',0,'4.11/ mMLLE BRACKMAN a cassé le seau pour la serpillère.<br />\r\nIl est sectionné net => ususre du seau ou solidité remis en question.<br />\r\n5.11: Mess rpdr clt pour informer de ce pblm : usure du matériel.','',0,9),(20356,'0',2407,507,4,0,'2009-10-30 10:58:00',0,'ai proposé un auto remplacement à MME DE SOUSA suite à son absence.<br />\r\nrefus de remplacement car client en privé le mardi matin.<br />\r\ndonc absence injustifiée','',0,10),(20357,'1',5088,1001,4,0,'2009-10-30 10:57:00',0,'30/10/09 Mme Hoareau a oublié de noter dans le cahier de liaison qu\'elle a fait tomber du savon pr les mains sur les vêtements dans la baignoire et qu\'elle a fermé le robinet des wc. Clte prévenue.<br />\r\n','',0,10),(20358,'1',1611,507,4,0,'2009-10-30 11:07:00',0,'30/10/09 MMe de sousa abs le 03/11, cliente ne souhaite pas de rplct.MAJ SOFT.','',0,10),(20360,'1',3324,1216,4,0,'2009-10-30 11:28:00',0,'29.10: Mess de mme lassaux m\'informant qu\'elle n\'est pas allée travailler mardi 28.10 + jeudi 30.10. Or je n\'ai eut aucune annulation de la part de la cliente. Ds son mess elle me parle de sa fille, et des poissons de mme mirabel. J\'ai plutot l\'impression que c\'est de son propre chez qu\'elle n\'est pas allée chez la clte!!!!<br />\r\n30.10: Mess rpdr clte pour lui dire que je n\'avais pas eut de demande d\'annulation=> maintien de facturation.<br />\r\n30.10: j\'ai eut mme lassaux. Elle a convenu avec la clte d\'y aller 1jour/2 pdt ses congés. Elle y est même allée le dimanche pour donner à manger aux poissons!!! Je lui ai dit qu\'elle n\'avait pas à faire cela, qu\'elle aurait du ns prévenir. Elle ne se remet pas en question, ne veut pas comprendre les risques. => maintien de facturation. La clte aurait du ns prévenir.<br />\r\nEn + Mme LASSAUX ne pointe pas : rpse elle ne peut pas accéder au téléphone su salon ou du bureau car ils sont présent. Je lui ai dit que c\'était obligatoire et contractuelle. Elle \"s\'en fiche\" sa réponse c\'est qu\'elle finit dans 1 mois!!!','',0,9),(20361,'1',5107,0,1,0,'2009-10-30 11:31:00',0,'Point après 2 presta','',0,2),(20362,'1',5107,0,1,1,'2009-11-19 11:31:00',1,'','-2',20361,2),(20363,'1',5152,0,1,0,'2009-10-30 11:32:00',0,'','',0,2),(20908,'1',5152,0,1,1,'2009-11-19 12:59:00',1,'Changement intervenante. Que mercredi ou jeudi à l\'H du déjeuner','-2',20363,2),(20721,'1',0,0,3,1,'2009-11-09 15:37:00',0,'','-2',20663,19),(20365,'1',4665,534,7,0,'2009-10-30 12:17:00',0,'','',0,10),(20366,'1',4665,534,7,1,'2009-10-30 12:17:00',0,'Suite à mon ctrl du 29/10/09 laisser message pour faire point sur la prestation. ','-2',20365,10),(21308,'1',871,204,4,0,'2009-11-23 10:37:00',0,'Bonjour,<br />\r\n<br />\r\nConcernant la période des fêtes de fin d\'années, nous souhaitons juste annuler la prestation du mercredi 23 décembre.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nValérie Buet<br />\r\n<br />\r\nLes Sorinières<br />\r\n<br />\r\nSALARIÉE PRÉVENUE DANS BS<br />\r\n','',0,14),(21484,'0',5336,482,4,0,'2009-11-27 12:34:00',0,'27.11: Bon de commande clte envoyer','',0,9),(20369,'0',4259,507,4,0,'2009-10-30 14:32:00',0,'30/10/09 Abs MMe De sousa mercredi 03/11/09, attente réponse de serena. Pas de rplct.','',0,10),(20370,'0',2113,507,4,0,'2009-10-30 14:43:00',0,' 30/10/09 abs MME De sousa (malade), clte prévenue répondeur, attente réponse pr rplct. Pas de réponse annulation presta.MAJ SOFT.<br />\r\n','',0,10),(20371,'1',3190,842,4,0,'2009-10-30 15:53:00',0,'30/10/09 1 heure de prestation de plus pour le mardi 03/11/09 et congés vacances de M.Lesigne du 07/11 au 23/11, reprise donc le 24 nov.MAJ SOFT. ','',0,10),(20372,'0',4698,0,1,0,'2009-10-30 16:00:00',0,'cliente très très exigeante, surtout bien essuyer avec un chiffon sec WC + robinetterie ','',0,14),(20374,'0',5262,0,3,0,'2009-10-30 16:49:00',0,'RECO DE MME LANDRAGIN QUI LUI A DIT QUE MME ROULLOT ETAIT UNE PERLE ... INTERESSEE PAR 2H HEBDO / SE FAIT OPERER LE 12.11 ET VOUDRAIT UNE MISE EN PLACE RAPIDE<br />\r\n13.11: j\'a appelé le clt pour informer désistement de mme solano. Je lui ai dit que je recrutais qlqun lundi et que je le tiendrai au courant mardi certainement<br />\r\n17.11: Mme EL FILALI ok pour presta mais faire point avec elle/VL<br />\r\ncontact client : j\'explique à la cliente qu\'elle ne pourra pas commencer avant début décembre lorqu\'elle aura sa voiture<br />\r\n30.11: J\'ai eut la clte qui atd tjrs. JE LUI AIexpliqué nos mésaventures au niveau du recrutement. L \'a ternir au courant sur l\'évolution.<br />\r\n17.12: Mess rpdr clte pour point qualité<br />\r\n17.12: Clte trés contente du travail de mme fabre<br />\r\n18.12: Envoie c ejour attestation de remise de clefs.','',0,9),(22671,'0',4946,567,4,0,'2009-12-18 13:09:00',0,'18/12/09 ANNULATION PRESTATION MLLE ES S\'EST FAIT MAL AU POIGNET MAJ SOFT.','',0,10),(20376,'1',2025,0,4,0,'2009-10-30 16:59:00',0,'MME MAHOT DEMANDE 1H DE + POUR TOUTES LES PRESTA DU MOIS DE NOVEMBRE / TARIF : 18.50','',0,9),(20377,'0',5263,0,1,0,'2009-10-30 17:22:00',0,'préférence pour le lundi ou mardi<br />\r\n10h - 12h ou 15h - 17h<br />\r\nbus 21/23<br />\r\n<br />\r\nSols + aspirateur + 1 pièce à fond ','',0,14),(20378,'0',0,1299,7,1,'2009-10-30 17:40:21',0,'Vérification des références','-2',0,21),(20379,'0',0,1299,7,1,'2009-10-30 15:00:00',1,'','-2',20378,21),(20380,'0',4910,0,6,0,'2009-10-30 18:01:00',0,'Annulation client : 03/11/09 = 3h st 1s. CREDIT ANNULATION RESTANT = 5s st 15h.','',0,12),(21086,'0',0,660,7,0,'2009-11-18 15:34:00',0,'blablabla','',0,10),(21087,'1',4001,112,4,0,'2009-11-18 15:33:00',0,'ABS INJUSTIFIÉE LE 13/11/09 PAS PU FAIRE RPLCT CAR ENF MALADE.','',0,10),(20411,'1',224,0,5,0,'2009-11-02 15:08:00',0,'Bonjour,<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous nous permettons d’attirer votre attention sur la qualité des prestations fournies au titre du contrat que nous avons avec votre société depuis presque quatre ans.<br />\r\n<br />\r\n <br />\r\n<br />\r\nSi nous convenons que les débuts sont toujours un peu difficiles et qu’un temps d’adaptation est nécessaire pour chaque nouvelle personne, nous avons, depuis quelques mois, investi beaucoup trop de temps et de patience pour accueillir de nouvelles aide-ménagères.<br />\r\n<br />\r\n <br />\r\n<br />\r\nLe remplacement pendant les vacances de Maria au mois d’août puis deux nouvelles personnes depuis le 7 septembre 2009.<br />\r\n<br />\r\n <br />\r\n<br />\r\nDepuis cette rentrée, nous avons constaté la disparition d’une partie de la collection de pièces d’Euros de notre fils, la casse d’une perle de verre d’un bracelet rapporté de Thaïlande et la casse d’un bras d’une poupée en céramique rapportée du Vietnam. Seul ce dernier accident a fait l’objet d’un mot d’excuses laissé par Madame KLEIN.<br />\r\n<br />\r\n <br />\r\n<br />\r\nDe plus, depuis la prise de poste de cette dernière, il y a un souci à chaque prestation : le repassage des chemises à refaire, une baie vitrée non verrouillée, la lumière de la salle de bain restée allumée… et la désagréable sensation que notre appartement n’est jamais vraiment propre.<br />\r\n<br />\r\n <br />\r\n<br />\r\nSix heures par semaine sont plus que suffisantes pour le repassage et le ménage courant et ont toujours permis aux précédentes aide-ménagères, sans demande particulière de notre part, d’entretenir très correctement notre appartement (aspirer les canapés, les pieds de chaises, faire les placards, la poussière sur les livres et BD…). Il est inconcevable que ce ne soit plus le cas aujourd’hui et nous pouvons nous interroger sur la légitimité de pérenniser six heures de prestations hebdomadaires. <br />\r\n<br />\r\n <br />\r\n<br />\r\nMagali GARNIER nous a informés avoir d’ores et déjà reprécisé quelques petites choses à Madame KLEIN et Benett devait passer chez nous le lundi 26 octobre 2009 pour un nouveau point (???). Lundi 26 octobre 2009, la baie vitrée de la petite chambre n’était pas verrouillée et jeudi 29 octobre 2009, la lumière de la salle de bain était restée allumée…<br />\r\n<br />\r\n <br />\r\n<br />\r\nPar ailleurs, nous souhaitons que les prestations fournies à Monsieur et Madame GAILLARD fassent l’objet d’une même attention et qu’il ne soit pas simplement convenu que leur aide-ménagère n’a pas de souci particulier dans l’exercice de son travail. Nous avons en effet été invités à lire les trop nombreuses consignes laissées pour chaque prestation et le résultat de leurs exécutions (tee-shirt lustrés d’un repassage trop chaud, traces importantes sur le fer sans explication malgré leur demande, dessus de meubles époussetés juste sur le bord…). <br />\r\n<br />\r\n <br />\r\n<br />\r\nNous savons la difficulté à gérer un personnel fluctuant et travaillant à distance mais c’est une des raisons pour laquelle nous avons signé un contrat avec votre société.<br />\r\n<br />\r\nAussi souhaitons-nous vivement et sans délai, soit une reprise du niveau des prestations que nous sommes en droit d’attendre, soit une information honnête sur votre impossibilité à nous fournir aujourd’hui un niveau de prestations digne d’un personnel professionnel.<br />\r\n<br />\r\n <br />\r\n<br />\r\nDans l’attente de vous lire,<br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPatricia JEUNEHOMME et Patrick RICHARD<br />\r\n','',0,2),(21987,'0',3617,1089,1,0,'2009-11-06 17:00:00',0,'controle qualité : R A S ','',0,21),(20385,'1',2791,0,1,0,'2009-10-29 10:09:00',0,'PRESTA OFFERTE SUITE RECO DU CLIENT DE VERBIZIER','',0,9),(20386,'0',1587,0,1,0,'2009-10-28 10:11:00',0,'PRESTA OFFERTE SUITE RECO COULLOMB','',0,9),(20387,'1',707,0,1,0,'2009-10-27 10:15:00',0,'PRESTA DU 27.10 OFFERTE SUITE RECO DU CLIENT HOLLAND','',0,9),(20388,'1',2803,0,9,0,'2009-11-01 18:05:00',0,'3H JEUDI 9H-12H (pas possible autre jour)','',0,2),(20389,'1',4527,0,9,0,'2009-11-01 18:13:00',0,'2H JEUDI 9H-11H','',0,2),(20390,'1',2663,0,9,0,'2009-11-01 18:17:00',0,'2H AUCUNE CONTRAINTE','',0,2),(20392,'1',4792,1097,5,0,'2009-10-29 07:51:00',0,'la cliente n\'est pas satisfaite des persta de mme toumi : manque de professionalisme ; ne passe pas l\'aspi dans les coins ni sous les lits ni derrière les portes (obligée de lui noter sur le cahier pour que cela soit fait) ; toilettes mal faites non essuyées ; des prises d\'initiatives mauvaises qui ne respectent pas les priorités indiquées par la cliente ; des réflexions déplacées. Malgré tout la cliente souhaite lui laisser encore une chance. Point qualité programmé le 6.11 à 13h30<br />\r\n9.11: Point avec VA. Point qualité de mauvais \"qaulité\". Courrier d\'avertissement à Mme TOUMI. Car son travaille est vraiment mal effectué : aspirateur catastrophique...<br />\r\n10.11 : le client est satisfait de la dernière presta (je jour et la nuit avec la précédente). si dégradation nous rappelera et nous envisagerons le remplacement de l\'intervenante<br />\r\n','',0,9),(20394,'1',4690,1223,4,0,'2009-11-02 09:33:00',0,'2.11: Mme FOULQUI me demande de permutter de jour de presta cete seamine : jeudi apm ou vendredi apm au lieu de mercredi matin. Vu VA pour demander à Mme MICHEAU si elle serait ok pour permutter de jour exceptionnellement.<br />\r\n2.11 La clte doit me rappeler car occupée<br />\r\n2.11/ lA CLTE ACCEPTE DE D2PANNER MME FOULQUIE. Par contre elle m\'a fait paert que mme mercire ne serait pas régulière ds son travail (trâces ds sdb+miroir non fait, salle tv non fait...). J\'ai proposé à la clte 1 point qualité chez elle. Elle fut contente le 13.11 apm. La clte arriverait en fin de presta<br />\r\n15.12: VA n\'avait pas pu faire le point qualité chez clte. Mais elle l\'avait appelé. Elle a dc fait le point avec la clte, qui lui avait dit qu\'elle avait discuté avec mme mercier et que les choses s\'étaient arrangées. Dc je ne rappelle pas la clte a ce sujet<br />\r\n','',0,9),(20398,'0',4620,1152,4,0,'2009-11-02 10:34:00',0,'Effectivement, mme Le Bris utilise notre ligne 09 pour faire son code <br />\r\nVoici le N° : 09.61.27.34.14.<br />\r\nSachez que je ne répond pas ou peu sur cette ligne. Si vous avez besoin de me contacter, merci de composer le 02.40.65.15.06 ou 06.14.02.87.99<br />\r\nBien sincèrement<br />\r\nMarie BILLOIR<br />\r\nmarieguy44@orange.fr<br />\r\nTel : 02.40.65.15.06<br />\r\n','',0,14),(20399,'1',5232,1166,7,0,'2009-11-02 11:30:00',0,'','',0,10),(20400,'1',5232,1166,7,1,'2009-11-02 11:31:00',0,'LAISSER MSG pour faire point sur 1ère prestation.','-2',20399,10),(20401,'1',4098,1008,4,0,'2009-11-02 13:10:00',0,'02/11/09 2 heures de prestation en + pr ce mercredi, fdm ok; maj soft.','',0,10),(20402,'1',4971,1273,7,6,'2009-11-02 13:30:00',0,'Suite à mon passage en contrôle RAS. Juste pour le jeudi faire un roulement des tâches supp en fonction du temps restant sur la prestation.','-2',20276,10),(20403,'0',4739,1152,1,0,'2009-11-02 13:26:00',0,'Satisfaite<br />\r\nMme LE BRIS prend en compte les remarques quand il faut modifier les choses.<br />\r\nElle est flexible sur les horaires<br />\r\nLa cliente trouve très bien qu\'il y ait un carnet de liaison','',0,14),(20404,'0',4902,898,1,0,'2009-11-02 13:32:00',0,'Tout à fait satisfait<br />\r\npas beaucoup de relationnel, mais quand il la voit, tout se passe bien.','',0,14),(20405,'0',4795,1137,1,0,'2009-11-02 13:37:00',0,'Tout se passe bien<br />\r\ncliente satisfaite','',0,14),(20406,'1',2501,660,4,0,'2009-11-02 14:27:00',0,'le 26/10/et 29/10 1 heure en plus de prestation les 2 jours. MAJ SOFT.','',0,10),(20407,'0',0,1300,7,1,'2009-11-02 14:34:15',0,'Vérification des références','-2',0,46),(20408,'0',0,1300,7,1,'2009-11-02 15:00:00',1,'','-2',20407,46),(20409,'1',5154,1274,4,0,'2009-11-02 14:41:00',0,'02/11/09 Mme Simon sera abs 2 semaines mais les prestations sont maintenues. MMe Valton devra faire les vitres.','',0,10),(21213,'0',5355,0,4,0,'2009-11-20 11:43:00',0,'20.11: PROSPECT INTERESS2 PAR 3/4h de presta/sem. Eventuellement 1 peu + sur décembre.<br />\r\nRdz-vs commerciale le 24.11 à 15h30<br />\r\n25.11: VA a rencontré la clte qui souhaite des presta à compter du 10.12.09 => mme bagdadi le jeudi matin à compter du 10.12.09<br />\r\n26.11: Mme BAGDADI ok pour ce nouveau clt<br />\r\n26.11: La clte souhaiterait sa 1ère rpesta le 11.12 apm. Voi si mme tison accepterait de décaler sa presta du vendredi au jeudi exceptionnellement.<br />\r\n26.11 : Mail clte pour l\'informer du nom de l\'aide ménagère + du jour. Par contre pour le 11.12 je ne sais pas encore qui mettre. Contacter clte semaine prochaine pour point<br />\r\n27.11: Réponse par mail de la clte qui est ok pour le jeudi de 9h30 à 12h30. Voir les dispo éventuelle entre le 10&11.12 pour faire proposition à la cliente.<br />\r\n7.12: J\'ai pensé à Mme AZZOUZI pour le 11.12.09 matin. <br />\r\n7.312: Mme AZZOUZI ok pour cette presta. Mail clt pour confirmation de sa part','',0,9),(20412,'1',22,1279,1,0,'2009-11-02 15:16:00',0,'Appel de Steeven :Est ravi de la prestation de Mme Klein. A eu quelques soucis à la rentrée mais cela semble être rentré dans l\'ordre.','',0,2),(20990,'1',5305,0,9,0,'2009-11-17 13:24:00',0,'9H-12H LE LUNDI OU JEUDI.','',0,2),(20820,'1',576,109,4,0,'2009-11-12 14:49:00',0,'lundi 9/11/09 elle est partie une heure plus tôt car les clients n\'avaient pas changé leur pendule, donc elle pensait que c\'était l\'heure de partir.<br />\r\nelle rattrapera en 2 fois 25mn','',0,14),(21928,'1',5404,0,9,1,'2009-12-03 18:49:00',0,'OK Camara lundi 07/12 14h30-17h30','-2',21767,2),(20466,'0',5271,0,3,0,'2009-11-03 15:46:00',0,'INTERESSEE PAR 8 H HEBDO PENDANT 6 MOIS EN ATTENDANT LE RETOUR DE SON AIDE MENAGERE QUI EST OPEREE<br />\r\nMARDI MERCREDI ET VENDREDI<br />\r\n6.11: On recrute Mme KHOLM pour ce client. Mise en place le mardi<br />\r\n12.11: Je supprime ce dossier clt car il est en doublon!!','',0,9),(20414,'1',2171,451,4,0,'2009-11-02 16:31:00',0,'2.11/ Impossible d\'avoir le clt ni portable ni fixe. Clt de retour le 5.11.09 => mail pour le 11.11.09<br />\r\n5.11: Clte annule','',0,9),(20416,'0',0,1301,7,1,'2009-11-02 16:38:48',0,'Vérification des références','-2',0,47),(20417,'0',0,1301,7,1,'2009-11-02 15:00:00',1,'','-2',20416,47),(20418,'1',4098,1008,7,0,'2009-11-02 16:41:00',0,'MMe lafarge pas dispo les jeudi 5/00 et 12/11','',0,10),(20419,'1',4537,1160,4,0,'2009-11-02 17:07:00',0,'2.11/Mess rpdr Mlle BONNETON suite point cliente pour le 11.11 = jour fériée. Clte souahiterait qu\'eklle intervienne 1h en + le 4.11 + 9.11 + 18.11.<br />\r\n3.11: Mlle BONNETON = ok pour 9.11 +1h et le 16.11+1h.<br />\r\nJ\'ai dit à la clte si ok ne ns rappelle pas.','',0,9),(21222,'1',2718,678,4,0,'2009-11-20 14:21:00',0,'Annulation de prestation du 20/11/09 Mme SOUCHARD a égaré les clés de la clte.','',0,10),(20421,'1',4446,0,9,1,'2009-11-02 17:18:00',0,'Tjs personne à proposer, on poursuit les recherches.<br />\r\n<br />\r\nDéposer clés à la cliente à son bureau le 03/11','-2',20391,2),(20422,'1',3473,1252,5,0,'2009-10-31 09:45:00',0,'Cliente pas pleinement satisfaite des presta de mme Semedo, hormis le fait qu\'elle est très agréable et gentille, les choses ne sont pas faites à fond comme la cliente le souhaite, de plus en 4h de presta il y a le temps de tout faire car l\'appt est quasi vide.<br />\r\n<br />\r\nSouhaite changer d\'intervenante ','',0,2),(20423,'1',3473,0,5,1,'2009-11-02 17:39:00',0,'Msg laissé sur port cliente pour dire qu\'il est dommage que nous n\'ayons pas eu de retour plus rapidement, n\'est-il pas possible de trouver une alternative avant d\'envisager le changement d\'intervenante (passage du formateur, visite du commercial car déménagement et surface pas réévaluée)','-2',20422,2),(20424,'1',20,1279,1,0,'2009-11-02 17:41:00',0,'1ere prestation pas terrible, un peu mieux la deuxième. Au deuxième passage le résultat est acceptable. ','',0,2),(20425,'1',1794,0,1,0,'2009-11-02 10:20:00',0,'Msg de la cliente : surprise qu\'il n\'y ait pas eu de presta ce jour, a contacté mme Malouala qui lui a dit qu\'elle était absente aujourd\'hui car avait rdv à la préfecture','',0,2),(20426,'1',1794,0,1,1,'2009-11-02 17:18:00',0,'Msg laissé sur port cliente : SMS envoyé le 28/10 pour informer de l\'abs de mme Malouala le 02/11 et savoir si elle pouvait récupérer 4h le 05/11 (cliente en vacances et injoignable donc SMS) ','-2',20425,2),(20427,'1',3473,1252,5,1,'2009-11-02 18:28:00',0,'Passage de 110m² à 80m² tout en gardant 8h de presta par semaine. 5 chemises repassées en 4h (+2/3 vêtements d\'enfts), poussière pas faite ds chbres des enfts, parquet nettoyé avec carolin pour carrelage, côtés extérieurs du frigo nettoyés mais pas le dessus (gras), mange chez la cliente alors que le travail n\'est pas fini','-2',20422,2),(20428,'1',3473,0,9,0,'2009-11-02 18:39:00',0,'4H DS / 4H FDS','',0,2),(21467,'1',2595,472,4,0,'2009-11-25 08:32:00',0,'25/11/09 Mme Brisoux malade, clte ne souhaite pas de rplct. MAJ SOFT.','',0,10),(21468,'0',2714,472,4,0,'2009-11-25 08:34:00',0,'25/11/09 Mme Brisoux malade, laissé mess répondeur clt. Pas de rplct souhaité maj soft.','',0,10),(21469,'1',1267,273,4,0,'2009-11-25 08:39:00',0,'25/11/09 MME LAJUGIE ABS ENF MALADE, clte souhaite rplct. pas de fdm à lui proposer annulation prestation maj soft. ','',0,10),(20431,'1',5060,0,9,1,'2009-11-02 17:42:00',0,'Madame ANTROPE Sylvie<br />\r\nPortable : 06 32 64 60 98<br />\r\n92100 BOULOGNE BILLANCOURT<br />\r\n<br />\r\nA téléphoné de nouveau, attend toujours qu\'on la rappele, elle est un peu énervée, parce qu\'on ne peut pas vous la transférer au téléphone.<br />\r\n<br />\r\nVoir message d\'aujourd\'hui 12h30, ci-dessous:<br />\r\n<br />\r\nVous l\'avez eue en ligne fin de semaine dernière.<br />\r\n<br />\r\nElle souhaiterait convenir d\'un rendez-vous soit jeudi ou vendredi de cette semaine -<br />\r\n<br />\r\nMerci de la rappeler -<br />\r\n<br />\r\nAppel pour Société MENAGE ET COMPAGNIE<br />\r\n<br />\r\nAppel reçu le lundi 2 novembre 2009 à 17:42','-2',19171,2),(20432,'1',5060,0,9,1,'2009-11-02 19:12:00',0,'Msg laissé sur port cliente pour savoir si le BC a été envoyé + convenir 1er rdv (pas possible jeudi ou vend => possible Fortes mardi)','-2',19171,2),(20434,'0',4402,472,4,0,'2009-11-03 08:39:00',0,'03/11/09 ABS MME BRISOUX CLTE SOUHAITE RPLCT FIN DE SEMAINE. OK AVEC MME HOAREAU VENDREDI MATIN.MAJ SOFT','',0,10),(20435,'0',4322,1099,4,0,'2009-11-03 09:08:00',0,'03/11/09 réduction d\'heure de prestation 2h à partir du 09/11/09.MAJ SOFT. FDM prévenue.','',0,10),(20439,'0',0,853,4,0,'2009-11-03 10:21:00',0,'03/11/09 ABS INJUSTIFIEES LE 05/11 ET 06/11 CAUSE REFUS DE RPLCT (RDV PMI....)','',0,10),(20440,'0',0,853,4,0,'2009-11-03 10:23:00',0,'03/11/09 refus de rplct abs injustifiées le 05/11 et 06/11 (rdv pmi....)','',0,10),(20442,'0',0,1302,7,1,'2009-11-03 15:00:00',1,'','-2',20441,12),(20443,'1',5060,0,9,1,'2009-11-03 10:50:00',0,'La cliente n\'est pas intéressée si ce n\'est pas merc, jeudi, ou vend. Elle ne renvoie pas le BC tant qu\'on ne peut pas lui trouver qq ces jours là. ','-2',19171,2),(20444,'1',4790,472,4,0,'2009-11-03 10:54:00',0,'03/11/09 rplct de MME Brisoux par MME HOAREAU le 06/11/09.MAJ SOFT.','',0,10),(20445,'0',2102,1152,1,0,'2009-11-03 10:54:00',0,'Bonjour,<br />\r\n<br />\r\nJe n\'ai rien de particulier à faire remonter sur le travail de Madame Le Bris.<br />\r\nElle est intervenue hier comme tous les lundis. Tout était parfaitement en ordre lorsque je suis rentrée.<br />\r\nJe ne l\'ai rencontrée qu\'1 seule fois pour lui remettre les clés. <br />\r\nElle applique les consignes.<br />\r\nElle fait même preuve d\'initiative (fait les vitres sans que je le précise).<br />\r\nDonc rien à signaler.<br />\r\nCordialement.<br />\r\nMartine Hémon.<br />\r\n<br />\r\nQualité : oui<br />\r\nRapidité : ne suis pas là pour vérifier!<br />\r\nRelationnel : vue 1 fois<br />\r\nSuivi des consignes : oui<br />\r\nAutonomie : oui<br />\r\n','',0,14),(20446,'1',3685,1150,4,0,'2009-11-03 10:55:00',0,'3.11 informer clte que mme tironi arrivera vers 12h au lieu de 11h30.<br />\r\n9.11 mail clte pour informer du retard de mme tironi demain exceptionnellement','',0,9),(20448,'0',1879,322,4,0,'2009-11-03 11:12:00',0,'3.11: Mail serena pour informer presta du 11.11 jour férié. Pas de possibilité de remplacement avec mme calvet au cour de cette m^me semaine.','',0,9),(20449,'0',5266,1245,4,0,'2009-11-03 12:06:00',0,'3.11 Mme MASSON nous informe qu\'elle démange et va vivre chez sa maman à compter du mois de novembre. Ancien dossier clôturé. Nouveau dossier avec adresse parent. Envoie ce jour nouveau bon de commande.<br />\r\nMme BARA ok pour inter de 2h/sem le mardi apm. ','',0,9),(20450,'0',3608,1153,4,0,'2009-11-03 12:18:00',0,'3.11: Mme CAIZERGUES reprend ses prest le 9.11. Elle doit se faire opérer en janv 2010.','',0,9),(20451,'1',5175,678,7,0,'2009-11-03 12:22:00',0,'','',0,10),(20452,'1',5175,678,7,6,'2009-11-03 12:22:00',0,'suite à mon ctrl RAS. Juste prob calcaire sur robinets, vu avec intervenante de laisser poser l\'antical.Clt présente lors du ctrl.','1',20451,10),(20453,'0',4705,1097,4,0,'2009-11-03 12:24:00',0,'3.11: J\'ai propsoé à Mme TOUMI qui est en perte horaire de faire presta de remplacment chez ce clt. Elle refuse car trop compliquée pour elle. Dc je la mets absente car ne veut pas faire. Pas forcément agréable avec moi.<br />\r\n9.11: Mess rpdr clt pour savoir si souhaite 1 presta cette sema. => Mlle BOURHANEM n\'a aucun de ses clts vendredi 13.11<br />\r\n10.11/ Mess rpdr clt m\'informant qu\'il ne souhaitait pas de presta de rplcmt pdt absence de Mme MAREF. Il préfère atdre son retour<br />\r\n19.11: Mess rpdr clt pour informer arrêt maladie prolongé de mma maref. Dc je souhaitais savoir si souahite avoir presta avec nouvelle inter. Je pense à mme schmitt dispo le lundi matin ou apm.<br />\r\n19.11: Le clt a rappelé pour me dire qu\'il n\'a besoin de personne. Il fait son ménage tout seul.<br />\r\n19.11: Je met 1 terme au contrat, car sinon fausse les chiffres.','',0,9),(20454,'1',4469,463,5,0,'2009-11-03 12:27:00',0,'Cliente pas contente de mme Moreira, au début tout était nickel, mais depuis la reprise après les vacances la qualité de travail n\'est plus la même : poussières par faites partout, toiles d\'araignées, objets pas déplacés, WC pas nettoyés en-dessous, aspi pas passé derrière les portes, tapis entrée plein de terre, ... 1 chiffon utilisé pour 150m²','',0,2),(20455,'1',4469,463,5,1,'2009-11-03 12:29:00',0,'Prévoir un contrôle à l\'issue d\'une presta le vendredi et refaire un point avec la cliente','-2',20454,2),(20456,'1',4469,0,5,1,'2009-11-09 12:31:00',1,'','-2',20454,2),(20457,'1',0,463,5,1,'2009-11-03 12:39:00',0,'Convoquer au bureau le 04/11 à 16h30','-2',20454,2),(20458,'1',3433,0,1,0,'2009-11-03 12:52:00',0,'Attestation fiscale 2009 à envoyer par mail car cliente déménage à l\'étranger','',0,2),(20459,'0',2580,1124,4,0,'2009-11-03 13:36:00',0,'03/11/09 pas de rplct pour le 11/11/09. MAJ SOFT.','',0,10),(20460,'1',1076,843,4,0,'2009-11-03 13:51:00',0,'03/11/09 prestation du 11/11/09 rattrapée le jeudi 12/11.MAJ SOFT.','',0,10),(20461,'0',3865,1152,4,0,'2009-11-03 14:48:00',0,'erreur de pointage ce jour, salariée nous a prévenu par tel','',0,14),(20462,'0',0,682,4,0,'2009-11-03 15:06:00',0,'salariée prend du 21 au 27 décembre en congés<br />\r\nprévenir ses clients','',0,14),(20468,'0',5272,0,3,0,'2009-11-03 15:51:00',0,'CONTACT CE JOUR : ELLE VA ETRE HOSPITALISEE <br />\r\nELLE DEMANDE QU ON LUI ENVOIE UNE DOC ET REPRENDRA CONTACT AVEC NOUS APRES','',0,9),(20469,'0',5273,0,3,0,'2009-11-03 15:53:00',0,'CONTACT CE JOUR : IL EST EN VACANCES ET DEMANDE A ETRE RAPPELER VENDREDI<br />\r\n9.11: Mess rpdr clt de relance<br />\r\n12.11/ pAS D4APPEL JE SUPPRIME DOSSIER','',0,9),(20471,'1',5232,1166,7,1,'2009-11-03 15:52:00',0,'Rappel de la clt pour faire point. Clt satisfaite mais à l\'impression que l\'intervenante ne comprends pas toujours ce qu\'on lui dit. Attention actuellement travaux. Ne pas passer aspi et laver dans le séjour et cuisine. ','1',20399,10),(20472,'1',2131,0,4,0,'2009-11-03 15:55:00',0,'Annule la prestation du 04/11. Délai pas respecté donc facturé, client ok il est au courant !','',0,2),(20473,'1',89,7,4,0,'2009-11-03 15:56:00',0,'Mme Camara ne fait jamais ses pointages, donc pas moyen de vérifier les heures. Les fois où la cliente est passée, mme Camara était arrivée en retard mais elle partait à la même heure. La cliente était présente lors de la presta du 02/11 et mme Camara avait bouclé le plus gros en 3h, par conséquent la cliente souhaite réduire ses heures et passer à 3h à partir du 09/11','',0,2),(20474,'1',89,0,4,1,'2009-11-04 16:01:00',1,'','-2',20473,2),(21097,'1',2131,0,1,0,'2009-11-18 16:58:00',0,'Enquète satisfaction : RAS','',0,2),(20475,'1',5247,0,1,0,'2009-11-03 16:19:00',0,'appel pour démarrer les prestations régulières.','',0,2),(20476,'0',5274,0,3,0,'2009-11-03 16:44:00',0,'INTERESSEE PAR 3H <br />\r\n20.11: Je n\'ai tjrs pers. je reçois qlqun en etst 2 sem prochaine rappeler clte<br />\r\n1.12/ tJRS PERS SUR CE SECTEUR;<br />\r\n28.12: Test 2 ,LIGORI Suivant test contacter la dame<br />\r\n28.12: La clte est tjrs intéressée mais actuellement est surbookée. Ns recontactera d\'ici 1 mois.<br />\r\n22.01: Appel clte qui aimerait presta le jeudi 9h12h. Mlle LIGUORI me dit que cela lui fait trop ds 1 meme journée, préfère le mardi apm. Je rappel clte ok pour mardi 14h30/17h30 à compter du 2.02 mais presta le 28.01 de 9/11.<br />\r\nMme LIGORI ok<br />\r\n27.01: Appel de la clte m\'informant qu\'elle souhaiterait 1 presta en + Mlle LOGUORI serait dispo lundi 1er apm pdt 2h. Clte intéressée. Mess Rpdr Mlle LIGUORI afin de savoir si ok.<br />\r\n28.01: Mlle LIGUORI a appelé VA pour lui dire qu\'elle ne se sentait pas bien ds cette presta. La clte la suivait partout. VA lors de la visite clt n\'avait pas pu rentrez ds la maison. Dc Mlle LIGUORI arrête. ','',0,9),(20478,'1',5275,0,3,0,'2009-11-03 16:47:00',0,'','',0,2),(20479,'0',5276,0,3,0,'2009-11-03 16:48:00',0,'12.11: Visite clt<br />\r\n13.11: Clt souhaite 2h/sem => mme berthe le mardi de 13h à 15h<br />\r\n16.11: Mise en place le 24.11 à 13h<br />\r\n25.11: Clt satisfait des presta de mme berthe.','',0,9),(20980,'1',5338,0,3,4,'2009-11-17 12:29:00',0,'','-2',20979,2),(20482,'1',5275,0,3,3,'2009-11-10 19:00:00',0,'','-2',20478,2),(20483,'0',5091,532,4,0,'2009-11-03 17:29:00',0,'3/11 cliente trouve du laisser-aller, insiste sur les sols, les plinthes, aspirateur doit etre passer à fond car beaucoup de poussière','',0,21),(20484,'0',1026,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20485,'0',1026,216,1,1,'2009-11-04 13:00:00',1,'','-2',20484,20),(20486,'0',2752,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20487,'0',2752,1061,1,1,'2009-11-04 13:00:00',1,'','-2',20486,20),(20488,'0',3187,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20489,'0',3187,216,1,1,'2009-11-04 13:00:00',1,'','-2',20488,20),(20490,'0',3211,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20491,'0',3211,1101,1,1,'2009-11-04 13:00:00',1,'','-2',20490,20),(20492,'0',3389,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20493,'0',3389,0,1,1,'2009-11-04 13:00:00',1,'','-2',20492,20),(20494,'0',3581,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20495,'0',3581,1030,1,1,'2009-11-04 13:00:00',1,'','-2',20494,20),(20496,'0',4203,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20497,'0',4203,1061,1,1,'2009-11-04 13:00:00',1,'','-2',20496,20),(20498,'0',4311,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20499,'0',4311,1101,1,1,'2009-11-04 13:00:00',1,'','-2',20498,20),(20500,'0',4323,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20501,'0',4323,1104,1,1,'2009-11-04 13:00:00',1,'','-2',20500,20),(20502,'0',4355,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20503,'0',4355,1101,1,1,'2009-11-04 13:00:00',1,'','-2',20502,20),(20504,'0',4428,0,1,0,'2009-11-03 22:06:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(20505,'0',4428,0,1,1,'2009-11-04 13:00:00',1,'','-2',20504,20),(27358,'0',1210,0,1,0,'2010-04-06 10:20:00',0,'8/04/10 : CP intervenante . -3h','',0,12),(23003,'0',1568,0,1,0,'2009-12-31 14:53:00',0,'Client a refusé le remplacement 25/12 et 1/01 alors que possté.<br />\r\n11/2010: envoi CGV 15/05/2010 par mail<br />\r\n12/2010 : envoi CGV 15/05/2010 par courrier','',0,12),(20508,'1',4675,1174,4,0,'2009-11-04 08:56:00',0,'04/11/09 Abs MMe MAGNE, LAISSE MESSAGE RÉPONDEUR DE LA CLTE.','',0,10),(20509,'1',5250,1174,4,0,'2009-11-04 09:00:00',0,'04/11/09 Abs MMe MAGNE, prévenue clte mécontente car 1ère prestation.','',0,10),(20510,'0',2067,453,4,0,'2009-11-04 09:20:00',0,'04/11/09 Annulation presta dun09/11/09 à la dde du clt.MAJ SOFT.','',0,10),(25351,'0',2862,1361,4,0,'2010-03-01 10:44:00',0,'Mess Rpdr Mme abbaz AFIN DE SAVOIR SI SERAIT INTERESSEe pour avoir cette clte qui se situe à côté de chez elle. <br />\r\n10.03: Point qualité avec clte qui est moyennement satisfaite. Mme ABBAZ n\'aurait pas fait correctement les sols (traces), 1 miroir SdB nonb fait + wc NON FAIT; Par contre d\'autres choses ont été bien effectué. Faire point avec Mme ABBAZ+ refaire point avec clte sem. prochaine.<br />\r\n11.03/ Point avec MMe ABBAZ qui me dit qu\'elle a fait miroir + WC+SdB+salon. La clte 1 fois VA partie la clte a rajouté couloir + de tps en tps chbre enfant + 1 autre pièce <br />\r\n17.03: Mail à la clte pour faire 2nd point qualité comme convenu. Suivant rpse clte lui rappeler qd mme AKEVA elle prenait 2h30! et qd 2h on ne peut pas faire le même travail qu\'en 2h30<br />\r\n17.03: Rpse de la clte qui est quand même satisfaite m\'informe que pdt vacances annul. les 2 sem. mais souhaiterait avoir 1 presta entre le 12.04 et le 15.04 apm.<br />\r\n25.03: Envoie courrier Mme ABBAZ planning pour point autre clt. Je propose prest ale 12.04 de 14h à 16 ay lieu du mardi 13.04. Dès rpse envoyer mail clte<br />\r\n30.03: Mme ABBAZ m\'a appelé pour me confirmer qu\'elle accepte d\'intervenir le lundi apm 12.04.<br />\r\n30.03 : Mail clte pour lui proposer.','',0,9),(20513,'1',2265,494,4,0,'2009-11-04 09:49:00',0,'04/11/09 PRESTATION DU 11/11 AVANCEE LE 10/11.MAJ SOFT.','',0,10),(20514,'1',3770,494,4,0,'2009-11-04 09:56:00',0,'04/11/09 PAS DE RPLCT PR LE 11/11/09.MAJ SOFT.','',0,10),(20515,'0',3647,0,4,0,'2009-11-04 10:08:00',0,'04/11/09 CLTE NE SOUHAITE PAS DE RPLCT PR LE 11/11/09.MAJ SOFT. CLTE A CHANGE D\'AVIS','',0,10),(20516,'1',3175,842,4,0,'2009-11-04 10:10:00',0,'04/11/09 PRESTATION DU 11/11/09 AVANCÉE LE 10/11/09.MAJ SOFT.','',0,10),(20517,'1',900,212,4,0,'2009-11-04 10:24:00',0,'04/11/09 NE SOUHAITE PAS DE PRESTATION LE 11/11/09. MAJ SOFT.','',0,10),(20518,'1',3390,1001,4,0,'2009-11-04 10:36:00',0,'04/11/09 NE SOUHAITE PAS DE RPLCT LE 11/11/09 CAR NE PET PAS LE VENDREDI.MAJ SOFT.','',0,10),(20519,'1',4098,1008,4,0,'2009-11-04 10:51:00',0,'ABS INJUSIFIEE LE 11/11/09 CAR REFUS DE RPLCT PR LE JEUDI.MAJ SOFT. LE CLT SOUHAITE UN RPLCT PR LA SEMAINE.','',0,10),(20521,'1',0,0,3,3,'2009-11-06 18:00:00',1,'','-2',20236,19),(20522,'1',4713,1081,4,0,'2009-11-04 11:31:00',0,'04/11/09 PRESTATION DU 11/11 AVANCÉE LE 10/11.MAJ SOFT','',0,10),(20523,'1',2715,1210,4,0,'2009-11-04 11:38:00',0,'04/11/09 NE SOUHAITE PAS DE RPLCT PR LE 11/11/09.MAJ SOFT.','',0,10),(20524,'1',5281,0,3,0,'2009-11-04 11:49:00',0,'','',0,2),(20525,'1',3439,915,4,0,'2009-11-04 11:56:00',0,'04/11/09 ACCEPTE RPLCT DU 11/11/09 LE VENDREDI 13/11 AP.MAJ SOFT.','',0,10),(20526,'1',2537,660,4,0,'2009-11-04 12:07:00',0,'04/11 CLTE D\'ACCORD PR RPLCT 11/11 LE VENDREDI AP.','',0,10),(20527,'0',4259,507,4,0,'2009-11-04 13:32:00',0,'04/11/09 CLT OK PR RPLCT LE 11/11/09 MARDI.MAJ SOFT','',0,10),(20528,'0',4442,1124,4,0,'2009-11-04 13:34:00',0,'04/11/09 CLT NE SOUHAITE PAS DE RPLCT PR LE 11/11 MAJ SOFT.','',0,10),(20529,'0',4996,1249,4,0,'2009-11-04 13:55:00',0,'Prestation annulé pour ce vendredi 6/11. Mais clte veut presta supp semaine du 09/11/09. Proposez le mardi 10/11/09 apm attends confirmation Mme Ciroldi et rappeler CLT.','',0,10),(20530,'0',4259,507,4,0,'2009-11-04 14:08:00',0,'04/11/09 prestation posée sur une abs injustifiée le 10/11/09 pas de prble.','',0,10),(20531,'1',4214,1273,4,0,'2009-11-04 14:36:00',0,'04/11/09 RPLCT DU 11/11/09 LE LUNDI 09/11/09. MAJ SOFT.','',0,10),(20532,'0',4928,532,4,0,'2009-09-30 14:47:00',0,'cliente tres satisfaite','',0,21),(20533,'0',4938,1230,1,0,'2009-09-30 14:49:00',0,'tres satisfait','',0,21),(20534,'0',4938,1230,1,0,'2009-10-15 14:49:00',0,'pb de nettoyage de parquet, trop de produit','',0,21),(20535,'0',4938,1295,1,0,'2009-10-31 14:50:00',0,'très satisfait du travail de M-Christine','',0,21),(20536,'0',3361,934,4,0,'2009-11-04 14:57:00',0,'4.11/ J4AI EUT LA FILLE; J\'ai demandé que sa maman ns rappelle pour absence de mme laville. AM=>31.12.09<br />\r\n24.11: La clte m\'informe qu\'elle a pu trouver qlqun par 1 autre structure. Elle a chez elle 1 boléro noir de mme laville.<br />\r\nMess rpdr mme laville pour lui en faire part, et qu\'elle appelle directement la clte pour récupérer son boléro.','',0,9),(20537,'1',2025,0,4,0,'2009-11-04 15:00:00',0,'SUITE ERREUR FACTURE OCTOBRE PRESTA DU 6.11 FACTUREE A TAUX 0.00','',0,9),(20538,'0',5282,0,3,0,'2009-11-04 15:01:00',0,'LE CLIENT VA DEMENAGER SUR MTP DEBUT NOVEMBRE / NOUS LUI AVONS TRANSMIS UN DEVIS PAR MAIL LE 26.10 / LE RECONTACTER<br />\r\n17.11:J\'ai eut le clt. Son projet immo a pris du retard. La mairie de Mtp n\'a pas retiré sa préemption sur son bien. Il est dc tjrs sur Paris. Ns recontactera dès qu\'il pourra s\'installer sur Mtp. Je le met dc inactif ce dossier.<br />\r\n24.02: Appel du clt me demandant 1 presta demain apm. Je lui propose Mme SCHMITT 15/17h. Apt vide, doit aller chercher ses meubles le vendredi. Le clt me dit que 15/17h pas possible aimerait 16/18h. Vu avec MMe SCHMITT cela ne l\'arrange pas du tout. Mess rpdr clt pour dire pas possible<br />\r\n2.03 : VA a rencontré le clt qui est interessé par 2h/sem. Il réfléchie et ns appellera fin de semaine pour nous donner sa rpse. Si ok souhaite sa presta le jeudi de 10h à 12h.<br />\r\n4.03: Clt ok + demande attestation d\'assurance. Mise en place de MMe POIREL LE 12.03<br />\r\n15.03/ Clt content de sa presta mais Mme POIREL n\' opas pu tout faire. Le cLT DEMANDE 1 presta en + cette sem => Mme POIREL ok pour 1 presta de 2h mercredi 17.03 exceptionnellement. Confirmation clt<br />\r\n17.03: Appel du clt pour m\'informer qu\'il n\'est pas content du travail de Mme POIREL en 2x2h elle n\'a pas pu lui faire tout son apprt de 90m². Il ne souhaite pas qu\'elle revienne.<br />\r\n18.03: Point avec MMe POIREL sur la presta d\'hier. EZlle a fait terrasse (balais +serpi+balustrade)+baie-vitrée & contours d\'huisseries + sol du séjour à la brosse+vinaigre+plinthe de l\'appart le tout en 2h!.1 mess 18.03: VA a laissé au clt pour faire point avec lui car situation \"abusive\"','',0,9),(20540,'1',1746,1253,1,0,'2009-11-04 15:10:00',0,'Point après 2 presta','',0,2),(20541,'1',1746,1253,1,1,'2009-11-04 15:10:00',0,'L\'intervenante n\'a pas un comportement tout à fait normal, la cliente a passé 2h avec elle la première fois, la 2eme fois certaines choses n\'étaient pas faites à fond (aspi pas passé ss le lit, poussière sur les chiffons => pas secoués, ni lavés !). Elle attend le résultat de la 3eme presta du 13/11','-2',20540,2),(20889,'0',1959,472,4,0,'2009-11-16 09:31:00',0,'16/11/09 Annulation prestation enf malade, laissé mess Mme Brisoux.MAJ SOFT.','',0,10),(20858,'0',5321,0,3,0,'2009-11-13 13:52:00',0,'INTERESSEE PAR 2 HEURES HEBDO / LA RECONTACTER SI ON VALIDE UN CANDIDAT SUR SON SECTEUR CAR FAIT EGALEMENT DES RECHERCHES AILLEURS<br />\r\n20.11: je n\'ai aucun candidat sur ce secteur.<br />\r\n26.11: J\'ai souhaité informer clte de la situation mais je ne dispose d\'aucune coordonnées de ce prospect=> inactif','',0,9),(20543,'1',4713,1081,4,0,'2009-11-04 15:56:00',0,'04/11/09 ANNULATION PRESTATION du 04/11/09 MME LOUIS ne s\'est pas présentée chez le clt, on reviendra vers lui pr un rplct définitif.MAJ SOFT.ABS INJUSTIFIÉE.','',0,10),(20544,'1',89,7,4,1,'2009-11-04 16:17:00',0,'Les choses faites habituellement sont bien faites, en revanche quand la cliente demande de faire des choses qui sortent de l\'ordinaire, mme Camara ne le fait pas, elle comprend les consignes basiques (ex : faire les vitres) mais pas spécifiques (ex : nettoyer derrière l\'ordinateur). Mme Camara arrive souvent en retard.','-2',20473,2),(20545,'0',5259,903,1,0,'2009-11-04 16:59:00',0,'très satisfait','',0,21),(20546,'0',4389,1089,7,0,'2009-11-06 17:00:00',0,'','-2',0,21),(20548,'0',3617,1089,7,0,'2009-11-06 17:00:00',0,'','-2',0,21),(20731,'0',2064,1230,7,6,'2009-11-05 09:00:00',1,'controle fait par natalie','-2',20730,21),(20552,'0',5258,768,1,0,'2009-11-04 17:29:00',0,'pas satisfaite du tout par l attitude de mme beugniet, demande changement d\'intervenante, 1h offerte ','',0,21),(20553,'0',0,1303,7,1,'2009-11-04 18:27:03',0,'Vérification des références','-2',0,2),(20554,'0',0,1303,7,1,'2009-11-04 15:00:00',1,'','-2',20553,2),(20555,'0',0,1304,7,1,'2009-11-04 18:33:30',0,'Vérification des références','-2',0,2),(20556,'0',0,1304,7,1,'2009-11-04 15:00:00',1,'','-2',20555,2),(20557,'0',0,1305,7,1,'2009-11-04 18:34:42',0,'Vérification des références','-2',0,46),(20558,'0',0,1305,7,1,'2009-11-04 15:00:00',1,'','-2',20557,46),(20559,'0',0,1306,7,1,'2009-11-04 18:37:56',0,'Vérification des références','-2',0,46),(20560,'0',0,1306,7,1,'2009-11-04 15:00:00',1,'','-2',20559,46),(20561,'0',5283,0,3,0,'2009-11-04 22:38:00',0,'6.11 rdz-vs clt.<br />\r\n9.11: Le clt souhaite impérativement le lundi et jeudi de 14h à 17h!!!!<br />\r\n12.11 Je supprime ce dossier car doublon avec 1 autre déjà saisi','',0,9),(20563,'0',5284,0,3,0,'2009-11-04 22:41:00',0,'CONTACT CE JOUR / A L AIR INTERESSEE MAIS PREFERE EN PARLER AVEC SON MARI AVANT DE FIXER UN RDV / RELANCER<br />\r\n10.11 j\'ai eut la clte qui n\'a pas fait le point avec son mari. Elle compte le faire et ns rappellera si besoin.<br />\r\n19.11: La clte n\'a pas rappelé. Je met 1 terme au suivis','',0,9),(20565,'1',4675,1174,4,0,'2009-11-05 08:36:00',0,'05/11/09 rplct du 11/11/09 le 12/11/09 MAJ SOFT.','',0,10),(20566,'0',5217,678,4,0,'2009-11-05 08:46:00',0,'05/11/09 MME SOUCHARD ABS LE MATIN VEUT BIEN FAIRE LE RPLCT VENDREDI 06/11 A PARTIR DE 15H LAISSE MESSAGE RÉPONDEUR.','',0,10),(20567,'1',5218,678,4,0,'2009-11-05 08:50:00',0,'05/11/09 MME SOUCHARD DÉCALE SA PRESTATION A 13H AU LIEU DE 11H, CLTE OK. MAJ SOFT.','',0,10),(20568,'1',5285,0,4,0,'2009-11-05 08:54:00',0,'4.11: CLTE interessée par 3/4h /sem le jeudi ou vendredi uniquement.<br />\r\n12.11 : J\'ai contacté la clte pour lui proposer presta avec Mme GARROUMA le jeudi apm à compter du 19.11.09. Clte en réunion=> à rappeler. <br />\r\n12.11/ 2ND appel => messagerie. Dc j\'ai laissé 1 mess en lui proposant des presta le jeudi apm avec mme garrouma<br />\r\n17.11: Mess rpdr de relance clte. => pas d\'appel mettre inactif. car n\'a jamais donné suite à mes messages<br />\r\n17.11: La clte a rappelé pour me dire qu\'elle a qlqun qui fait 1 essai cette semaine. Ns tiendra informée si besoin de qlqun.<br />\r\n25.11: Clte n\'a pas rappelé. Elle doit être satisfaite de ses presta ','',0,9),(20570,'1',4964,1011,4,0,'2009-11-05 08:55:00',0,'05/11/09 MME ITHAYAKUMAR MALADE, CLTE NE SOUHAITE PAS DE RPLCT.MAJ SOFT.','',0,10),(20688,'1',1553,660,4,0,'2009-11-09 09:23:00',0,'09/11/09 ABS MME AYA DÉCÈS DANS SA FAMILLE, CLT PRÉVENU SUR RÉPONDEUR. ATTENTE RÉPONSE PR RPLCT.','',0,10),(20645,'1',4540,0,1,0,'2009-11-06 12:59:00',0,'Discussion avec la cliente suite enquête de satisfaction','',0,2),(20646,'1',4540,0,1,1,'2009-11-06 13:00:00',0,'Cliente satisfaite du travail de Bennet, cepdt tt ne peut pas être fait étant donné qu\'il n\'y a plus que 3h d\'effectuées au lieu de 4h, perte de confiance suite aux heures non effectuées d\'Ewa, ne nous recommanderait pas auprès d\'autres personnes car sait que nous avons des pbs de recrutement (spécifié que les pbs de recrutement sont sur les communes de Boulogne et Issy les Mlx mais qu\'en revanche elle peut nous recommander auprès de personnes habitants sur Paris => la cliente est OK)','1',20645,2),(20571,'0',5035,1011,4,0,'2009-11-05 08:58:00',0,'05/11/09 MME ITHAYAKUMAR MALADE LE 06/11/09, RLCT LUNDI 09/11 A 9H, CLTE OK. MAJ SOFT.OK','',0,10),(20572,'1',873,678,4,0,'2009-11-05 09:07:00',0,'05/11/09 LAISSE MESS RÉPONDEUR MME SOUCHARD ABS, ATTENTE REP PR RPLCT.','',0,10),(20573,'1',4657,898,1,0,'2009-11-05 09:17:00',0,'Adresse de Mme Mautalent pour l\'exonération fiscale : <br />\r\nLaurence Mautalent<br />\r\n4 rue du pré de l\'Aunay<br />\r\n44700 Orvault<br />\r\n','',0,14),(20575,'0',3790,1166,4,0,'2009-11-05 10:09:00',0,'PAS de rplct le 11/11/09. MAJ SOFT','',0,10),(20576,'0',3570,1166,4,0,'2009-11-05 10:11:00',0,'PAS DE RPLCT LE 11/11/09 MAJ SOFT','',0,10),(20577,'1',5232,1166,4,0,'2009-11-05 10:13:00',0,'PAS DE RPLCT LE 11/11/09 MAJ SOFT','',0,10),(20578,'0',3852,1011,4,0,'2009-11-05 10:17:00',0,'ABS FDM LE 06/11 CLT OK PR RPLCT MARDI 10/11 MAJ SOFT.','',0,10),(20579,'0',4999,0,4,0,'2009-11-05 10:28:00',0,'05/11/09 PANNE DE VOITURE FDM RATTRAPE PRESTA LUN 09/11 MAJ SOFT.','',0,10),(20580,'0',3144,569,4,0,'2009-11-05 10:31:00',0,'05/11/09 CLTE SOUHAITE UN RPLCT PR LE 11/11/09 MARDI OU JEUDI ok pr mardi maj soft;','',0,10),(20581,'1',1267,273,4,0,'2009-11-05 10:37:00',0,'05/11/09 PAS DE RPLCT DU 11/011/09 MAJ SOFT','',0,10),(20582,'0',4435,273,4,0,'2009-11-05 10:39:00',0,'05/11/09 PAS DE RPLCT PR LE 11/11/09 MAJ SOFT','',0,10),(20583,'0',4522,1233,4,0,'2009-11-05 11:16:00',0,'05/11/09 RPLCT OK DU 11/11 LE JEUDI.MAJ SOFT','',0,10),(20586,'0',1170,567,4,0,'2009-11-05 11:37:00',0,'05/11/09 PAS DE RPLCT PR LE 11/11/09 MAJ SOFT','',0,10),(20587,'1',5218,678,4,0,'2009-11-05 11:49:00',0,'05/11/09 ANNULATION PRESTA FDM CAUSE RAISONS PERSONNELLES MAJ SOFT.','',0,10),(20588,'1',1991,1084,4,0,'2009-11-05 11:59:00',0,'Moyennement satisfait- pas de prise d\'initiative - pas assez dynamique- ne sait pas enlever et remettre les syphons - manque d\'expérience - connait pas les appareils - pose toujours des questions...','',0,14),(20589,'0',3236,441,4,0,'2009-11-05 12:03:00',0,'client annule les 11 - 18 - 25 novembre et peut être le 2/12','',0,14),(20590,'1',4242,1080,4,0,'2009-11-05 12:18:00',0,'5.11J\'ai eut le clt pour informer CP de mme PHILIP le 12.11. J\'ai souhaité faire 1 point qualité avec le clt : pas satisfait des prestations de mme GELY. Il m\'a dit que sa femme me contacterait à ce sujet.<br />\r\n9.11: Mess rpdr clte pour faire point suite pblm avec mme philip<br />\r\n12.11/ CLTE N4A PAS RAPPELE. Je supprime le suivi','',0,9),(20844,'1',3319,0,4,0,'2009-11-13 10:01:00',0,'13.11: La clte a appelé. Ok pour 1 presta/sem pdt 3h dan,s l\'attente d\'avoir 2 presta/sem.<br />\r\n17.11 clte ok pour 4h/sem<br />\r\n18.11 : clte ok pour le 20.11 pdt 4h avec mlle ROSE, puis le jeudi matin 9/13h le temps que mme el filali soit embaucher','',0,9),(20592,'1',4659,1174,4,0,'2009-11-05 12:28:00',0,'ABS MME MAGNE ANNULATION PRESTA DU 06/11/09 MAJ SOFT.','',0,10),(20594,'1',5261,1273,4,0,'2009-11-05 13:23:00',0,'05/11/09 PAS DE POSSIBILITÉ DE PROPOSER UN RPLCT PR LE 11/11/09 PRESTA ANNULÉE MAJ SOFT','',0,10),(20595,'1',3334,1001,4,0,'2009-11-05 13:48:00',0,'05/11/09 Annulations presta à partir 11/11/09 jusqu\'au 07/12/09. Reprise le 08/12. MME Horeau prévenue; maj soft;','',0,10),(20596,'1',3334,1001,4,1,'2009-11-05 13:52:00',0,'reprise presta le 08 déc clt Kermorgant.','-2',20595,10),(20597,'0',5008,1249,4,0,'2009-11-05 14:06:00',0,'05/11/09 Annulation prestation abs MME Ciroldi.MAJ SOFT.','',0,10),(20598,'1',5286,0,4,0,'2009-11-05 14:11:00',0,'5.11 la clte souhaiterait 3 ou 4h le lundi.<br />\r\nRdz-vs le 9.11 à 15h<br />\r\n12.11/ J\'ai eut mme boyaval pour lui dire qu\'elle aura mme maxant à compter du lundi 23.11 mais que le 16.11 elle aurait mme agraba si elle souahite une presta. Chose qu\'elel accepte car a bcp de monde ce week-end chez elle (c\'est son anni ajd\'hui).Elle m\'appelera suite presta avec agraba POUR ME DIRE SI BIEN OU NON<br />\r\n','',0,9),(29168,'1',5130,199,4,0,'2010-05-11 12:04:00',0,'11.05: Réception ce jour d\'un chèque de 96.00€ soit 18.00€ manquant.Mail à la clte à ce sujet.<br />\r\n12.05: Rpse de la clte qui m\'informe qu\'elle a déduit d\'une heure sa facture. Car 1 jour Mlle KOUNLOTHAM n\'a effectué qu\'1h au lieu de 2h. J\'ai répondu à la clte en lui rappelant les CGV. J\'atd sa rpse pour son rglmt.<br />\r\n14.05: Rpse de la clte qui me rappelle que le 2.04 mme kounlotham s\'était présentée à son dom alors qu\'elle avait annulé (mme kounlotham en fut informée, mais erreur). Voir lundi avec VA. <br />\r\n17.05: On déduit d\'une heure dc je refait une facture à la cliente','',0,9),(29103,'0',858,233,4,0,'2010-05-10 10:26:00',0,'annul presta du 20 mai ( envoi courrier) maj soft','',0,10),(20601,'0',0,1307,7,1,'2009-11-05 14:55:35',0,'Vérification des références','-2',0,10),(20602,'0',0,1307,7,1,'2009-11-05 15:00:00',1,'','-2',20601,10),(20821,'0',5075,1227,4,0,'2009-11-12 15:18:00',0,'12.11: envoie autorisation de prélèvement ce jour','',0,9),(20603,'0',0,1262,4,0,'2009-11-05 15:39:00',0,'congés du 22 au 26 février prévenir ses clients','',0,14),(20604,'1',3948,1262,4,0,'2009-11-05 15:40:00',0,'Mme BONFILS congés du 22 au 26 février 2010<br />\r\nprévenir ses clients','',0,14),(20605,'1',0,1262,4,1,'2010-01-14 15:41:00',1,'abs fevrier','-2',20604,14),(20606,'1',3948,682,4,0,'2009-11-05 15:43:00',0,'congés du 21 au 27/12<br />\r\nprévenir ses clients','',0,14),(20608,'1',3948,682,4,0,'2009-11-05 15:44:00',0,'congés du 15 au 21 février 2010 <br />\r\nprévenir ses clients','',0,14),(22377,'0',2542,682,4,0,'2009-12-11 15:38:00',0,'la salariée est arrivée, elle a parlé avec la cliente et du coup elle a pointé bien après son arrivée.','',0,14),(20610,'1',3948,441,4,0,'2009-11-05 15:49:00',0,'congés du 28/12 au 2/01/10<br />\r\nprévenir ses clients','',0,14),(21459,'1',5119,0,1,0,'2009-11-24 17:57:00',0,'Clés remises à l\'intervenante : 1 clé d\'accès à l\'immeuble (3€) et 1 clé haute sécurité appt (400€)','',0,2),(20612,'1',3948,898,4,0,'2009-11-05 15:51:00',0,'congés du 21/12 au 26/12<br />\r\nprévenir ses clients','',0,14),(20613,'1',0,898,4,1,'2009-11-15 15:51:00',1,'prévenir ses clients','-2',20612,14),(20614,'1',3948,577,4,0,'2009-11-05 15:52:00',0,'congés du 27/12 au 3/01<br />\r\nprévenir ses clients','',0,14),(20615,'1',0,577,4,1,'2009-11-15 15:53:00',1,'prévenir ses clients congés','-2',20614,14),(20623,'1',1794,1196,5,0,'2009-11-06 07:52:00',0,'Cliente pas satisfaite de la presta du 05/11, rien n\'a été fait en 4h dc pas question qu\'elle paye une presta non réalisée + presta nettoyage de vitres avec Bennet en octobre il restait des traces sur les vitres','',0,2),(20624,'1',0,1196,5,1,'2009-11-06 08:13:00',0,'Presta de 4h le 05/11 : bcp de bazard ds la pièce principale, a commencé par faire et ranger la vaisselle car il y en avait bcp, n\'a pas vidé le LV (pb d\'organisation), nettoyage fait : WC et sdb ss-sol, WC cuisine, 2 chbres du haut, WC du haut (pas la baignoire car elle était propre !). Aspi passé partout mais pas le tps de passer la serpillère dans la pièce principale car une dame est arrivée avec les enfants vers 17h.','-2',20623,2),(20743,'1',1794,1196,5,6,'2009-11-12 16:00:00',1,'','-2',20623,2),(20626,'1',4544,0,4,0,'2009-11-06 08:29:00',0,'la cliente annule cette presta le jour même car elle ne peut pas attacher son chien qui a failli s\'étrangler la veille en étant attaché et il n\'y a personne à son domicile auj ; je lui facture une heure au lieu de 2 (bêtement)','',0,9),(20686,'0',3607,678,4,0,'2009-11-09 08:59:00',0,'09/11/09 abs mme Souchard, clte ne souhaite pas de rplct.MAJ SOFT','',0,10),(21310,'1',4451,0,5,0,'2009-11-23 11:03:00',0,'MME VALLESPIR A CASSE UNE PETITE PIERRE DECORTIVE QUI SE TROUVAIT SUR UNE ETAGERE DANS LA CHAMBRE DE LA CLIENTE<br />\r\n25.11/ rELANCE CLTE <br />\r\n26.11: Mess rpdr clte. Il faut la rappeler demain ds journée.<br />\r\n27.1: Mess rpdr clte lui demandant de ns rappeler<br />\r\n27.11: La clte a rappelé. C\'est 1 pierre de collection qu\'elle avaitr depuis 1 moment. Elle ne connaît pas la valeur de cet objet. Réfléchie pour un éventuel échange. Ns rappellera si besoin','',0,9),(20627,'1',2263,864,4,0,'2009-11-06 08:44:00',0,'06/11/09 PAS DE RPLCT PR LE 11/11/09 MAJ SOFT','',0,10),(20628,'1',3442,569,4,0,'2009-11-06 08:51:00',0,'06/11/09 PAS DE RPLCT LE 11/11/09 MAJ SOFT','',0,10),(20629,'1',4954,1174,4,0,'2009-11-06 09:36:00',0,'06/11/09 MME MAGNE ABS CLTE SOUHAITE RPLCT. LAISSE MESS RÉPONDEUR PROPOSE RPLCT VENDREDI MATIN PAR MME HOAREAU. NE VEUT PAS DE RPLCT. MAJ SOFT','',0,10),(20630,'1',1778,1174,4,0,'2009-11-06 09:38:00',0,'06/11/09 ABS MME MAGNE CLT PAS DE RPLCT;maj soft','',0,10),(20631,'0',4900,0,4,0,'2009-11-06 09:43:00',0,'BENOIT A LA CLIENTE : MME BOYER NE PEUT PAS FAIRE TOUT CE QUE LA CLIENTE DEMANDE EN 2H . MME BOYER DORENAVANT FERA LA POUSSIERE ET LES SOLS PARTOUT AINSI QUE LA CUISINE . LA CLIENTE FERA LES SANITAIRES','',0,9),(20632,'1',3915,1174,4,0,'2009-11-06 09:45:00',0,'06/11/09 pas de prestation pdt 1 mois à partir du 10/11. MAJ SOFT. ANNULATION 4 SEMAINES ATTENTE RÉPONSE PR LA REPRISE.','',0,10),(20633,'0',4812,0,4,0,'2009-11-06 09:51:00',0,'06/11/09 CLT NE SOUHAITE pas de rplct de mme MAGNE ABS MARDI 10/11.MAJ SOFT','',0,10),(20634,'1',4711,0,4,0,'2009-11-06 10:00:00',0,'MESSAGE REPONDEUR CLIENT CONCERNANT SON SOUHAIT DE CHANGER DE JOUR (VEUT LE MARDI JOURNEE OU MERCREDI JOURNEE OU JEUDI MATIN) : SOIT ELLE GARDE MME BOUAIFI LE JEUDI AM SOIT CHANGEMENT D INTERVENANTE MME NDOUO INTERVIENT DANS SA RUE LE MARDI DE 10 A 12H DONC IL FAUDRAIT QUE CE SOIT DANS LA FOULEE<br />\r\n9.11: La clte n\'a pas rappelé suite mess de VA. J\'annule le suivi. Si clte souhaite changer d\'intervenante ns rappelera','',0,9),(20636,'0',1439,0,5,0,'2009-11-06 10:06:00',0,'MESSAGE REPONDEUR POUR FAIRE LE POINT PAR RAPPORT A LA CHEMISE BRULLE PAR MME SCHMITT / RLANCER SI PAS DE NOUVELLES','',0,9),(20639,'0',5291,0,1,0,'2009-11-06 11:29:00',0,'Cliente souhaite idéalement 4h le jeudi AM<br />\r\nvitres en rotation / plinthes / détails...','',0,14),(20640,'1',4098,1008,4,0,'2009-11-06 11:44:00',0,'06/11/09 laissé mess pr rplct 11/11/09 attente rép','',0,10),(20641,'0',5293,0,4,0,'2009-11-06 12:13:00',0,'6.11 LA CLTE appelle de la part de biscarat en me demandant mme lara pour 2h/sem de presta. je lui ai dit qu\'elle était complète mais que j\'étais en cour de recrutement sur le secteur St gely. Mess rpdr mme lara afin de savoir si aurait 2h à placer.<br />\r\nRappeler la clte milieu de sem. prochaine<br />\r\n10.11: Pas de dispo pour mme lara=> recrutement<br />\r\nMess rpdr clt pour informer pers de dispo en cours de recrutement.<br />\r\n12.11: Mess rpdr clte pour propsoer mme garrouma à compter du 20.11.09. Dispo le vendredi matin 8h10h ou mardi apm éventuellement.','',0,9),(20643,'1',2721,299,4,0,'2009-11-06 12:25:00',0,'06/11/09 laissé mess répondeur attente rép pr rplct du 11/11/09.','',0,10),(20647,'1',2803,0,9,1,'2009-11-06 13:14:00',0,'Cliente a trouvé une autre solution donc laisser tomber les recherches','-2',20388,2),(20648,'0',0,1212,7,0,'2009-11-06 13:17:00',0,'Démission le 05/11, fera son préavis jusqu\'au 30/11','',0,2),(20649,'0',0,1212,7,0,'2009-11-06 13:19:00',0,'','',0,2),(20650,'0',0,1212,4,0,'2009-11-06 13:19:00',0,'','',0,2),(20651,'1',264,1212,7,0,'2009-11-06 13:20:00',0,'Dem dernière presta 30/11','',0,2),(20652,'1',264,0,7,1,'2009-11-19 13:21:00',1,'','-2',20651,2),(20653,'1',2741,1212,7,0,'2009-11-06 13:23:00',0,'Dem dernière presta 27/11','',0,2),(20654,'1',2741,0,7,1,'2009-11-19 13:23:00',1,'','-2',20653,2),(20655,'1',1725,299,4,0,'2009-11-06 13:23:00',0,'06/11/09 LAISSE MESS RÉPONDEUR ATTENTE RÉPONSE PR RPLCT DU 11/11/09. 09/11/09 pas de réponse annulation prestation.','',0,10),(20656,'1',95,1212,7,0,'2009-11-06 13:24:00',0,'Dem dernière presta 27/11','',0,2),(20657,'1',95,0,7,1,'2009-11-19 13:24:00',1,'','-2',20656,2),(20658,'1',1812,1212,7,0,'2009-11-06 13:25:00',0,'Dem dernière presta le 26/11','',0,2),(20659,'1',1812,0,7,1,'2009-11-19 13:26:00',1,'','-2',20658,2),(20660,'1',5295,0,3,0,'2009-11-06 13:31:00',0,'','',0,19),(20661,'1',5295,0,3,1,'2009-11-06 13:31:00',0,'','-2',20660,19),(20662,'1',5295,0,3,5,'2009-11-06 13:31:00',0,'','-2',20660,19),(20663,'1',5296,0,3,0,'2009-11-06 13:33:00',0,'','',0,19),(20664,'0',0,1309,7,1,'2009-11-06 13:42:18',0,'Vérification des références','-2',0,19),(20665,'0',0,1309,7,1,'2009-11-06 15:00:00',1,'','-2',20664,19),(20666,'1',5296,0,3,4,'2009-11-06 13:42:00',0,'','-2',20663,19),(20667,'0',5249,1233,4,0,'2009-11-06 13:50:00',0,'06/11/09 ANNULATION PRESTATION DU 23/11/09 CAUSE TRAVAUX.','',0,10),(21152,'1',2056,1150,4,0,'2009-11-23 15:10:00',0,'envoyer carnet de liaison','',0,9),(20669,'0',1610,567,4,0,'2009-11-06 13:57:00',0,'PAS DE RPLCT DU 11/11/09 MAJ SOFT.','',0,10),(20670,'1',3414,853,4,0,'2009-11-06 15:27:00',0,'plusieurs absences injustifiées suite refus remplacement le lundi 09','',0,10),(20979,'1',5338,0,3,0,'2009-11-17 12:28:00',0,'','',0,2),(20671,'1',2595,472,4,0,'2009-11-06 15:49:00',0,'06/11/09 PAS DE RPLCT PR LE 11/11/09.MAJ SOFT','',0,10),(20672,'0',2714,472,4,0,'2009-11-06 15:54:00',0,'06/11/09 PAS DE RPLCT PR LE 11/11/09 MAJ SOFT.','',0,10),(20673,'1',1794,1196,5,1,'2009-11-06 15:54:00',0,'La cliente en a assez que les choses qu\'elle demande ne soient pas faites, sols pas nettoyés lors de la presta du 05/11, quasi rien de fait en 4h.<br />\r\n<br />\r\nVérification des pointages : 14h14-18h09<br />\r\n<br />\r\n2h de facturées pour le 05/11 et 2h pour les vitres (nettoyage de Bennet pas clean)<br />\r\n<br />\r\nDemande à la cliente de faire attention à ses enfts le matin car ce n\'est pas à l\'intervenante de ramasser leurs excréments (pb déjà soulevé lors des presta de mme Boucherrab !)','-2',20623,2),(20675,'1',1137,0,3,3,'2009-11-12 13:00:00',0,'','-2',20674,2),(20676,'1',5297,0,3,0,'2009-11-06 16:33:00',0,'','',0,2),(20677,'1',5297,0,3,4,'2009-11-06 16:34:00',0,'','-2',20676,2),(20678,'1',2303,1166,4,0,'2009-11-06 17:09:00',0,'PRESTA DU 10 ANNULEE SUITE CT CLTE<br />\r\nSMAJ','',0,10),(20679,'0',1350,0,4,0,'2009-11-06 17:50:00',0,'Bnnie a fait un remplacement en urgence sous le nom de monique','',0,14),(20680,'1',3811,0,4,0,'2009-11-06 17:54:00',0,'pour 1er rencontre le lundi 16/11 a 18h30','',0,14),(20681,'0',5299,0,3,0,'2009-11-08 21:17:00',0,'CLIENT SMART BOX / ON FAIT UN POINT QUALITE ???<br />\r\n12.11: Mess rpdr clt smartbox<br />\r\n17.11: Pas d\'appel de ce clt => inactif','',0,9),(20977,'1',5337,0,3,0,'2009-11-17 12:26:00',0,'','',0,2),(20683,'0',0,1310,7,1,'2009-11-08 21:27:10',0,'Vérification des références','-2',0,9),(20684,'0',0,1310,7,1,'2009-11-08 15:00:00',1,'','-2',20683,9),(20685,'1',873,678,4,0,'2009-11-09 08:55:00',0,'09/11/09 prble transport mme souchard abs rattrape sa prestation jeudi et jeudi prochain 1h en +; maj soft','',0,10),(20687,'0',4940,569,4,0,'2009-11-09 09:10:00',0,'09/11/09 PRBLE DE TRANSPORT ANNULATION PRESTATION, CLT PRÉVENU.MAJ SOFT.','',0,10),(20689,'0',5301,104,1,0,'2009-11-09 09:44:00',0,'POINT QUALITE : CLIENT SATISFAIT DE LA PRESTA<br />\r\n25.11:m Mme HMAMOU satisfaite de cette presta, pas de pblm','',0,9),(20847,'0',4980,1152,4,0,'2009-11-13 11:01:00',0,'Bonsoir,<br />\r\n<br />\r\nAucun pb, c’est noté pour nous.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nCarole Brin<br />\r\n<br />\r\n<br />\r\n<br />\r\nBonjour,<br />\r\nMme LEBRIS ne pourrait que de 13h30 à 15h30 pour les 20 et 27 novembre.<br />\r\nEst-ce toujours possible pour vous ?<br />\r\nCordialement,<br />\r\nMme ARDOUIN<br />\r\n','',0,14),(20691,'0',0,1311,7,1,'2009-11-09 09:48:30',0,'Vérification des références','-2',0,27),(20692,'0',0,1311,7,1,'2009-11-09 15:00:00',1,'','-2',20691,27),(20693,'0',0,1312,7,1,'2009-11-09 10:09:42',0,'Vérification des références','-2',0,23),(20694,'0',0,1312,7,1,'2009-11-09 15:00:00',1,'','-2',20693,23),(20695,'1',2501,660,4,0,'2009-11-09 10:20:00',0,'09/11/09 ANNULATION PRESTATION CAUSE DÉCÈS.MAJ SOFT. ','',0,10),(20696,'0',4999,1249,4,0,'2009-11-09 10:41:00',0,'09/11/09 prestation du mois de nov passe à 2h au lieu de 3h. Maj soft.','',0,10),(20697,'0',1170,567,4,0,'2009-11-09 10:48:00',0,'09/11/09 ANNULATION PRESTATION MLLE ES ABS MAJ SOFT.','',0,10),(20698,'0',2260,567,4,0,'2009-11-09 10:51:00',0,'09/11/09 ABS MLLE ES ANNULATION PRESTATION.','',0,10),(20699,'0',2234,359,4,0,'2009-11-09 11:01:00',0,'Ceci n’est nullement motivé par le service rendu par NATACHA qui n’est en rien dans notre décision mais pour des raisons familiales qui font qu’une intervention extérieure de ménage ne nous est plus nécessaire, compte tenu de l’absence de notre fils à l’étranger et parallèlement de la présence quasi permanente de notre fille au domicile, qui peut effectuer dorénavant ces taches ménagères.<br />\r\n <br />\r\nConformément à vos conditions générales de vente et notamment dans son article 4-1-3, je vous préviens 72 heures à l’avance et souhaite que la dernière prestation se fasse le jeudi 12 novembre 2009.','',0,10),(20700,'1',2718,678,4,0,'2009-11-09 11:47:00',0,'ct du client <br />\r\nMME SOUCHARD doit fumer à la fenetre ça sent la clope qd le client rentre<br />\r\nniveau presta = moins bien qu\'au début <br />\r\ncrtl à prévoir','',0,10),(20702,'0',1591,482,4,0,'2009-11-09 12:17:00',0,'9.11: Mme TALEB a eut VA, car demain elle ne pourra pas faire 3h chez clte. Elle a 1 rdz-vs trés importatn pour sa fille (qu\'elle a eut bcp de mal à avoir). Elle se propose d\'y aller 1/2h de + le 17.11 et le 24.11. Mess rpdr à la clte pour info comme quoi j\'avais bien son mess/pblm de factures précédentes (différence de 2€ en sa défaveur). <br />\r\n9.11: J\'ai eut la clte. Ns verrons la semaine prochaine si elle souahite 1/2h en + le 17.11. Par contre ns avons pointé ensemble son compte clt=> c\'est elle qui a commis l\'erreur sur le montant du chq qu\'elle ns a adressé!!!<br />\r\n16.11: Pas d\'appel clte dc maintien presta comme d\'habitude','',0,9),(20997,'1',3065,104,4,0,'2009-11-17 14:49:00',0,'17.11: Mess rpdr du clt me demandant si mme hmamou pourrait intervenir le 20.11 apm au lieu du matin.<br />\r\nMess rpdr Mme HMAMOU<br />\r\n18.11: j\'ai trouvé n° de tel sur pagesjaunes.fr. Pers n\'a répondu. J\'ai laissé 1 mess sur portable de mlle hervo pour presta jeudi 19 entre 12h&14h. Si besoin me rappelera<br />\r\nJ\'ai informé hmamou par mess sur rpdr<br />\r\n18.11: clt ok','',0,9),(20705,'0',2113,507,7,0,'2009-11-09 14:08:00',0,'4 novembre pointage chez BOUDET Alors que mme de sousa dit être restée chez elle.<br />\r\n 5 octobre 2009 à 9h00 pas allée chez M KOTSEV <br />\r\nQd je tel pour savoir elle m’envoies balader en disant « c’est pas le moment suis au commissariat » Ce pointe au bureau le même jour pour réclamer son chèque, nous montrer la convocation au commissariat agressive, grossière, demande qu’on la mette à la porte et pars en nous rendant les clés Aucun mot sur un éventuel arret maladie<br />\r\nLundi 9 novembre on reçoit ds BAL ds enveloppe EV un arrêt maladie daté du 4 novembre (jusqu’au 6 novembre<br />\r\n<br />\r\n','',0,10),(20706,'1',2309,567,4,0,'2009-11-09 14:11:00',0,'09/11/09 ABS MLLE ES, CLT PRÉVENU RÉPONDEUR.','',0,10),(20707,'1',4461,567,4,0,'2009-11-09 14:16:00',0,'09/11/09 MLLE ES ABS MAL DE DOS, PAS DE RPLCT.MAJ SOFT.','',0,10),(20708,'1',5303,0,3,0,'2009-11-09 14:44:00',0,'','',0,2),(20709,'1',5303,0,3,1,'2009-11-09 14:44:00',0,'','-2',20708,2),(20710,'1',5303,0,3,5,'2009-11-09 14:54:00',0,'','-2',20708,2),(20711,'1',5297,0,3,1,'2009-11-09 15:01:00',0,'','-2',20676,2),(20894,'1',1137,0,9,0,'2009-11-16 10:47:00',0,'4H VEND (accepte autre jr en attendant)','',0,2),(20713,'1',0,0,3,1,'2009-11-09 15:02:00',0,'','-2',20310,2),(20714,'1',0,0,3,3,'2009-11-12 17:30:00',0,'','-2',20310,2),(20715,'1',0,0,3,3,'2009-11-09 15:02:00',0,'','-2',20310,2),(20716,'1',5253,0,9,3,'2009-11-12 17:30:00',0,'','-2',20310,2),(20744,'0',5308,0,3,0,'2009-11-09 22:07:00',0,'MECONTENTE DES DIVERSES SOCIETES SOUHAITE NOUS ESSAYER / VEUT 4 H HEBDO FIN DE SEMAINE<br />\r\n20.11: La clte a appelé en s\'excusant mais elle ne pourra pas effectuer l\'essai le 24.11 mais que le 1.12.09. Car sa fille a eut 1 césarienne hier, elle sort mardi de l\'hôpital et mme capron est la seule à pouvoir aller la chercher.<br />\r\nMail mme schmitt pour lui en faire part<br />\r\n2.12 J\'ai eut mme schmitt qui m\'a dit qu\'elle était trés stressée au cour de cette presta \"test\".Elle trouve qu\'elle a perdu bcp de temps. Elle a fait la cuisine à fond (portes+poignées+plan de W+table de cuisson+balai+serpillère)+salon&SàM (poussière+aspi+serpillère. Elle n\'a pas pu repasser.<br />\r\nJ\'ai eut M. CAPRON qui m\'a informée que sa femme était au travail (enseignante) et que je pourrais la joindre demain matin.<br />\r\n3.12: J\'ai eut qlqun qui m\'a dit qu\'elle n\'était pas là.<br />\r\n4.12: J\'ai eut à nouveau le monsieur qui n\'est pas M. CAPRON (pers fort désagréable). Je lui ai laissé coordonnées de l\'agence afin que cette dame ns rappelle. Je ne met plus de suivi si clte intéressée elle rappelera<br />\r\n4.12: La clte a rappelé. Elle doit résilier son contrat avec O2 avant de commencer ses presta. car pour annuler chez O2 il faut prévenir 1 sem à l\'avance. Elle n\'a pas regardé son contrat afin de savoir quel est le délai pour résilier. Pers désorganisée il me semblerait. <br />\r\nJ\'ai eut Mme SCHMITT pour l\'informer. La clte doit appeler lundi pour dire quel délai et qd commencement des presta.<br />\r\n7.12: La clte a rappelé ok pour démarrer après les fêtes de fin d\'année. Démarrage le 5.01. Elle se présentera seule chez clte. <br />\r\n21.12: La clte m\'a appelée pour m\'informer qu\'elle souhaiterait avancer le démarrage de ses presta à la sem prochaine. Mme SCHMITT OK, clte aussi pour le 29.12 +31.12<br />\r\n29.12: Mme SCHMITT a fait tout le bas. La clte doit remettre à Mme SCHMITT 1 cles.<br />\r\n6.01: Mess rpdr Mme CAPRON pour point qualité suite presta de mme SCHMITT<br />\r\n12.01: J\'ai eut M. CAPRON pour faire point sur les presta de mme SCHMITT; vA TRNASMETTRE COMMISSION 0 SA FEMME;<br />\r\n14.01: La clte n\'a pas rappelé. J\'arrête le suivi car je dois l\'appeler la sem. prochaine pour les CP de MMe SCHMITT','',0,9),(20718,'1',5247,0,9,0,'2009-11-09 15:08:00',0,'2H/S LUNDI 10H-12H','',0,2),(20719,'0',0,1313,7,1,'2009-11-09 15:27:38',0,'Vérification des références','-2',0,47),(20720,'0',0,1313,7,1,'2009-11-09 15:00:00',1,'','-2',20719,47),(20814,'1',873,678,4,0,'2009-11-12 14:13:00',0,'12/11/09 RETARD DE MME SOUCHARD PRBLE DE TRANSPORT. A FAIT 2 HEURES DE PRESTA AU LIEU DE 3 HEURES. ELLE A RATTRAPE L\'HEURE DE PRESTATION MANQUANTE LE 19/11/09.','',0,10),(20722,'1',3281,719,4,0,'2009-11-09 16:26:00',0,'9.11/ Mail SERENA car mme SINA doit récupérer sa carte de séjour à la pref de mtp ce vendredi apm. Mail SERENA pour informer qu\'elle irait chez cette clte le13.11 de 8h à 10h.<br />\r\n10.11: Appel de serena m\'informant que clte annulait sa presta','',0,9),(20724,'0',3220,719,4,0,'2009-11-09 16:31:00',0,'9.11: Mess rpdr clte pro. pour informer que mme sina interveindra le 13.11 de 10h à 12h au lieu de 13h30/17h car rdz-vs pref.<br />\r\n10.11 : Nouveau mess clte perso+pro pour informer que mmes ina pourra intervenir de 9h à 12h30 vendredi 13.11 (son clt du matin a annulé.<br />\r\n12.11: J\'ai eut mme SINA qui a vu mme ottavy mardi dernier. Elle est ok pour presta vendredi matin au lieu de l\'apm.','',0,9),(20726,'0',2138,390,7,0,'2009-11-10 11:00:00',0,'','-2',0,21),(21176,'1',1329,1252,5,0,'2009-11-18 17:52:00',0,'Mme Semedo n\'est pas venue le 17/11, elle a appelé la cliente à 14h30 en lui disant qu\'elle avait mal au ventre et lui a demandé de ne pas le dire à Magalie. Elle devait rattraper la presta le 18/11 mais à 14h30 la cliente l\'attendait tjs ! Si mme By est prolongée, la cliente ne souhaite pas que mme Semedo continue le remplacement','',0,2),(20730,'0',2064,1230,7,0,'2009-11-05 09:00:00',0,'','-2',0,21),(20728,'0',3924,768,7,0,'2009-11-10 15:30:00',0,'','-2',0,21),(20732,'0',2064,0,1,0,'2009-11-09 16:57:00',0,'le 5/11/09: sur 24 points controlés, 24 réalisés \"fait correctement\"','',0,21),(20733,'1',5305,0,3,0,'2009-11-09 17:13:00',0,'','',0,2),(20734,'1',5305,0,3,3,'2009-11-17 09:30:00',0,'','-2',20733,2),(20735,'1',3990,1214,1,0,'2009-11-09 17:40:00',0,'Point après 2 presta','',0,2),(20736,'1',3990,1214,1,1,'2009-11-09 17:41:00',0,'Cliente satisfaite pour le moment, 1er contact bon, travail fait comme elle le souhaite','1',20735,2),(20817,'0',0,1316,7,1,'2009-11-12 15:00:00',1,'','-2',20816,9),(20738,'1',5306,0,3,0,'2009-11-09 18:32:00',0,'VEUT IMPERATIVEMENT QQUN LES LUNDI ET JEUDI DE 14 H A 17H<br />\r\n12.11: Mess rpdr clt pour informer mise en place de Mlle ROSE le 16.11.09<br />\r\n16.11: VA a essayé de rappeler la clte pour mise en place de Mlle ROSE :NRP <br />\r\n16.11: démarrage des presta jeudi 19.11<br />\r\n20.11 : J\'AI EUT MLLE ROSE pour faire le point suite 1ère presta. ça c\'est bien passé hormis que le fer ne fonctionne pas bien. On ne peut pas y mettre de l\'eau car coule. Mais sinon ras.<br />\r\n20.11: NRP à 12h12, 12h35, 13h07<br />\r\n23.11: NRP<br />\r\n30.11: Mess rpdr clt pour point qualité mme kodja<br />\r\n30.11: J\'ai eut la clte qui est moyennement satsisfaite. Repassage moyen + ménage trop vite pas assez en profondeur','',0,9),(20740,'1',2218,24,1,0,'2009-11-09 19:05:00',0,'Cliente pas contente car en 3h la poussière et l\'aspi ne sont pas faits dans le salon. Veut être rappelée pour voir ce qu\'on peut faire, changement d\'intervenante ...','',0,2),(20741,'1',0,24,1,1,'2009-11-09 19:06:00',0,'Point fait avec mme Sivathas : bcp de repassage à chaque fois (chemises pliées) 2h (maxi 2h30) donc reste peu de temps pour ménage (1 chbre, salon, cuisine, sdb, wc, couloir). Le 09/11 mme Sivathas a eu le temps de nettoyer chbre, cuisine, sdb, wc, couloir.','-2',20740,2),(20742,'1',0,1196,5,6,'2009-11-09 10:00:00',0,'Pbs d\'organisation entre le haut et le bas de la maison (monte et descend les escaliers sans cesse), tout n\'est pas nettoyé à fond de temps en temps (meuble TV partie visible essuyée mais partie du dessous jamais nettoyée, bcp de poussière sur la chaîne hifi, enceintes); cuisine grille-pain pas vidé, poussière et traces sur cafetière, traces sur le frigo, four, MO; WC du bas radiateur pas essuyé, traces de dentifrice sur le mur. Maison pas aérée.<br />\r\n<br />\r\nTravaille dans de bonnes conditions matérielles, la cliente met à disposition tous les pdts nécessaires, chiffons, gants, aspi dyson, ...<br />\r\n<br />\r\nEn arrivant le 09/11, la cliente lui a demandé de bien nettoyer les WC avec une éponge en allant jusqu\'au fond de la cuvette, ne pas utiliser le balai car ça nettoie pas bien !<br />\r\n<br />\r\nDemande de nettoyer les WC lors de chaque presta, pas possible de faire une fois le haut, une fois le bas car les WC des enfts sont très sales et ce n\'est pas possible d\'attendre une semaine avant de les re-nettoyer.','-2',20623,2),(20747,'0',1879,322,4,0,'2009-11-10 08:52:00',0,'SERENA FORFAIT 2 18.25€<br />\r\n15.12/ Envoie ce jour de la fiche client à SERENA','',0,9),(20748,'0',4001,853,7,0,'2009-11-10 08:53:00',0,'abs mise sur planning motif non venue rdv bureau 2 fois le 9 novembre<br />\r\ncourrier','',0,10),(20749,'0',4529,472,4,0,'2009-11-10 08:59:00',0,'10/11/09 ANNULATION 13/11/09 ET ARRÊT DES PRESTATIONS LE 20/11/09.MAJ SOFT. FDM PRÉVENUE RÉPONDEUR.','',0,10),(20750,'0',5175,678,4,0,'2009-11-10 09:27:00',0,'10/11/09 Annulation prestation grève des transports;maj soft.','',0,10),(20872,'1',4654,0,1,0,'2009-11-13 14:59:00',0,'LA CLIENTE A RAPPELE SUITE A NOTRE MESSAGE POUR DIRE QU ELLE EST GLOBALEMENT SATISFAITE DES PRESTAS / A RECU 200 EUROS DE CESU / PAIERA LA FACTURE DE NOVEMBRE AVEC ET PRELEVER LA DIFFERENCE;<br />\r\nFaire point avec VA sur les CESU les a-ton?<br />\r\n2.12: reglement partiel de 200.0€ de CESU saisie ce jour','',0,9),(20751,'0',4316,1099,4,0,'2009-11-10 11:15:00',0,'10/11/09 Mme gervais doit récupérer son enf malade à l\'école.','',0,10),(20866,'0',5293,0,1,0,'2009-11-13 14:36:00',0,'LA CLIENTE VEUT DES PRESTAS EN DEBUT DE SEMAINE / SERAIT OK POUR LE MARDI EN FIN D AM AVEC GARROUMA / A 2 COLLEGUES INTERESSES L UN A NOTRE DAME DE LONDRES ET L AUTRE AU MAS DE LONDRES / QU EST CE QU ON FAIT ???<br />\r\n24.11 j\'ai eut la clte elle ne peut pas le vendredi ni le mercredi car ne travaille pas ces jours là. Elle souahiterait en début de semaine.<br />\r\n25.11:! Mme GARROUMA commencera le 1.12 mais atn horaire variable 1 sem sur l\'autre à cause de presta messina<br />\r\n1.12: la clte a appelé car mme garrouma n\'était pas encore là. Pointage de départ 12h11 de chez la clte.<br />\r\n2.12: Clte satsisfaite du travail de mme garrouma. Porte qui se ferme trés difficilement mais uniquement avec barres en fers!!!','',0,9),(20752,'0',0,1314,7,1,'2009-11-10 12:13:01',0,'Vérification des références','-2',0,46),(20753,'0',0,1314,7,1,'2009-11-10 15:00:00',1,'','-2',20752,46),(20816,'0',0,1316,7,1,'2009-11-12 14:22:56',0,'Vérification des références','-2',0,9),(20834,'1',689,421,4,0,'2009-11-12 17:55:00',0,'MERCI<br />\r\n<br />\r\nfacturation : plessis - 2h et chazalon - 2h - 12.11.2009<br />\r\n<br />\r\ndemain je fais mes heures normales<br />\r\n<br />\r\nbonne soiree<br />\r\n<br />\r\nvalerie <br />\r\n','',0,14),(20754,'1',3884,1174,4,0,'2009-11-10 12:54:00',0,'10/11/09 Mme magné abs, ATTENTE RÉPONSE PR RPLCT. Pas de réponse annulation prestation. Maj soft.','',0,10),(20755,'0',0,1315,7,1,'2009-11-10 12:57:16',0,'Vérification des références','-2',0,26),(20756,'0',0,1315,7,1,'2009-11-10 15:00:00',1,'','-2',20755,26),(20757,'1',5250,1174,4,0,'2009-11-10 13:00:00',0,'10/11/09 MME MAGNE ABS ATTENTE RÉPONSE PR RPLCT.','',0,10),(20759,'1',3775,0,1,0,'2009-11-10 13:24:00',0,'Reçu le 10/11/09 400€ en CESU','',0,2),(20760,'1',5313,0,3,0,'2009-11-10 13:25:00',0,'','',0,2),(20761,'1',5313,0,3,1,'2009-11-10 13:25:00',0,'','-2',20760,2),(20762,'1',5313,0,3,3,'2009-11-12 15:00:00',0,'','-2',20760,2),(20763,'1',902,0,1,0,'2009-11-10 13:31:00',0,'','',0,2),(21197,'1',902,0,1,1,'2009-11-20 10:00:00',1,'','-2',20763,2),(20765,'1',902,0,1,0,'2009-11-10 13:32:00',0,'Reçu le 10/11/09 920€ en CESU (au nom de Durand Beatrice)','',0,2),(20766,'1',902,0,1,2,'2010-01-22 13:33:00',1,'Attestation fiscale au nom de Mme DURAND Béatrice 11 rue d\'Alsace 78100 Saint Germain en Laye ','-2',20765,2),(20767,'1',4675,1174,4,0,'2009-11-10 13:51:00',0,'10/11/09 ANNULATION PRESTATION DU 11/11/09 MME MAGNE ABS PR SON AUTO RPLCT MAJ SOFT, LAISSE MESS RÉPONDEUR PR UN RPLCT LA SEMAINE PROCHAINE ATTENTE RÉPONSE.','',0,10),(20768,'1',4954,1174,4,0,'2009-11-10 15:13:00',0,'10/11/09 PROPOSE MME HOAREAU PR RPLCT DE MME MAGNE, ATTENTE RÉPONSE;','',0,10),(20770,'1',5188,1273,7,0,'2009-11-10 15:50:00',0,'','',0,10),(20771,'1',5188,1273,7,6,'2009-11-10 15:51:00',0,'Suite à mon ctrl ce jour R.A.S.','-2',20770,10),(20772,'0',3499,0,1,0,'2009-11-10 16:16:00',0,'14/10/09 ANNULE LE MATIN MEME MAIS PAS FACTURE (ENFANT MALADE)','',0,12),(21060,'1',2083,1274,7,0,'2009-11-18 11:29:00',0,'','',0,10),(24012,'0',5640,0,3,0,'2010-01-29 14:04:00',0,'INTERESSEE PAR 2H HEBDO<br />\r\nANNULE LE RDV CAR FINALEMENT TROP CHER','',0,9),(20774,'1',5297,0,3,1,'2009-11-10 17:58:00',0,'Elle avait besoin des tarifs, le devis automatique qu\'elle a reçu lui suffit. Elle à désrmais mes coordonnées, elle profite du 11 novembre pour en discuter avec son mari. Puis me rappel.','-2',20676,2),(20775,'1',5189,0,9,1,'2009-11-10 17:59:00',0,'Msg laissé sur port client pour informer réception BC + proposition mme Ebo mardi 15h30-17h30','-2',20244,2),(20776,'1',0,0,3,1,'2009-11-10 18:01:00',0,'Elle à bien reçu notre devis. Tout était déjà bien clair, elle fini ses recherches puis reviens vers nous. On est bien placés par rapport à nos concurrents.','-2',20708,2),(20777,'1',0,0,3,4,'2009-11-10 18:02:00',0,'','-2',20524,2),(20778,'1',5281,0,3,4,'2009-11-10 18:04:00',0,'','-2',20524,2),(20779,'1',5315,0,9,0,'2009-11-10 18:16:00',0,'2H MERC OU JEUDI','',0,2),(20780,'1',5315,0,9,1,'2009-11-10 18:16:00',0,'Msg laissé sur port client pour informer réception BC + proposition mme Loureiro jeudi 13h-15h','-2',20779,2),(20781,'1',5207,0,9,1,'2009-11-10 18:20:00',0,'Cliente informée de la réception du BC + rappeler après avoir vu avec mme Kone pour vend 8h-12h','-2',20246,2),(20782,'1',5207,0,9,1,'2009-11-12 11:00:00',1,'','-2',20246,2),(20783,'1',5234,0,9,1,'2009-11-10 18:30:00',0,'OK jeudi 9h-11h mme Kone','-2',20257,2),(20784,'1',5072,0,9,1,'2009-11-10 18:37:00',0,'Cliente informée de la réception du BC + rappeler jeudi pour dire si on a qq le jeudi dans la matinée, sinon faire autre proposition','-2',19210,2),(20785,'1',5072,0,9,1,'2009-11-12 11:40:00',1,'','-2',19210,2),(20786,'1',5187,0,9,1,'2009-11-10 18:42:00',0,'Msg laissé sur port cliente pour informer réception BC + proposition mme Boucherrab vend matin d\'ici 15 jours car mme Grigra déménage','-2',20245,2),(20787,'1',4469,0,5,1,'2009-11-10 19:13:00',0,'La cliente pense qu\'il faudrait 30min en plus, mais pas possible avec l\'emploi du temps de mme Moreira. Préfère qu\'elle fasse moins de choses mais que ce soit fait à fond (fauteuil pas déplacé, ne passe pas dans les coins, ...)','-2',20454,2),(20788,'1',4469,0,5,6,'2009-11-13 10:00:00',1,'','-2',20454,2),(20789,'1',4318,1099,4,0,'2009-11-12 08:33:00',0,'12/11/09 annulation prestation mme gervais abs enf malade, maj soft','',0,10),(20790,'1',4425,1099,4,0,'2009-11-12 08:35:00',0,'12/11/09 laisse mess répondeur mme Gervais abs enf malade, maj soft ','',0,10),(20791,'1',1778,1174,4,0,'2009-11-12 08:44:00',0,'12/11/09 abs mme Magne le 16/11/09 clt pas de rplct maj soft','',0,10),(20792,'1',3452,494,4,0,'2009-11-12 08:54:00',0,'12/11/09 annulation prestation, clt prévenu le 11/11/09 presta facturée, maj soft. Laissé mess répondeur fdm','',0,10),(20793,'0',4225,594,4,0,'2009-11-12 09:01:00',0,'12.11: Envoie ce jour attestation de remise de cles','',0,9),(20794,'0',1140,597,5,0,'2009-11-12 09:04:00',0,'Mme Sgard nous informe que mme Guicheteau n\'est pas venue le 16/07 (!!). ELle l\'avait prévenue d\'un empêchement. Absence à régulariser en Novembre','',0,14),(21713,'1',2265,494,6,0,'2009-11-30 14:55:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL Ne Veut Pas de Remplacement','',0,10),(20796,'1',4118,1174,4,0,'2009-11-12 09:22:00',0,'12/11/09 ANNULATION PRESTATION VENDREDI 13/11/09 MME MAGNE ABS PAS DE RPLCT MAJ SOFT.<br />\r\n','',0,10),(20797,'0',1726,1276,4,0,'2009-11-12 09:33:00',0,'12.11: La clte annule sa presta car mlle bourhanem n\'est pas encore arrivée à 9h35 au lieu de 9h. Mess rpdr Mlle BOURHANEM<br />\r\n13.11: Pas de pointage mais j\'ai eut la clte, elle est arrivée vers 9h15 ce matin.','',0,9),(20798,'1',4425,1099,4,0,'2009-11-12 10:43:00',0,'12/11/09 si Mme Gervais abs la semaine prochaine prévoir un rplct mardi ap-midi avec mme VINCENT. ATTENTION CHIEN + ALARME;','',0,10),(20799,'0',4998,1249,4,0,'2009-11-12 10:56:00',0,'12/11/09 mme Ciroldi ne s\'est pas présentée chez le clt, maj soft.','',0,10),(20809,'0',1830,0,1,0,'2009-11-12 13:31:00',0,'Reçu le 02/11 2100€ en CESU','',0,15),(20801,'0',5287,1299,1,0,'2009-11-12 11:38:00',0,'le 12/11 suite prest du 10/11 : cliente trouve insuffisante la quantité de repassage faite en 2h . ','',0,21),(20803,'1',3866,569,5,0,'2009-11-12 12:22:00',0,'Suite à l\'appel de la cliente ce jour, cliente toujours pas satisfaite de la presta. Interv ne fait pas les coins et derrière les portes, les toilettes sont mal nettoyés (cuvette, et le tour). Il doit être fait les sols, la douche et les toilettes.Si interv n\'a pas le temps de tout faire le dire.','',0,10),(20804,'1',3866,569,5,6,'2009-11-16 09:30:00',0,'suite à mon ctrl. Vu avec intervenante les prob pour les sols et toilette. fait un plan d\'organisation de travail. mail envoyé cliente le 16/11/09.','-2',20803,10),(20805,'0',2648,567,4,0,'2009-11-12 12:27:00',0,'12/11/09 ANNULATION PRESTATION MLLE ES MAL AU DOS, PAS DE RPLCT, MAJ SOFT.','',0,10),(20806,'1',2218,0,1,4,'2009-11-12 12:39:00',0,'Msg laissé par Benoit, l\'invitant à me rappeler directement sur mon portable.','-2',20740,2),(20808,'0',5008,1249,4,0,'2009-11-12 13:25:00',0,'12/11/09 Annulation prestation mme Ciroldi malade. MAJ SOFT','',0,10),(20812,'0',5300,1310,4,0,'2009-11-12 13:47:00',0,'Clt interessé pour 6 mois de presta ds la cadre du remplacement de leurs aide-ménagère.<br />\r\n10.11: mise en place de mme kolm.<br />\r\n12.11: point qualité RAS - clt trés content pour le moment. ','',0,9),(20815,'0',1786,421,4,0,'2009-11-12 14:14:00',0,'bonjour<br />\r\n<br />\r\nmes enfants sont malades . rdv docteur 11.15 ce jour<br />\r\n<br />\r\nvu avec mme plessis je fais 2h ce matin = facturation 2h<br />\r\n<br />\r\nreste des prestations inchangées pour aujourd\'hui et demain mon mari s\'arrange<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nbonne journée<br />\r\n<br />\r\nvalerie<br />\r\n________________________________________<br />\r\n','',0,14),(20818,'0',0,1317,7,1,'2009-11-12 14:46:09',0,'Vérification des références','-2',0,21),(20819,'0',0,1317,7,1,'2009-11-12 15:00:00',1,'','-2',20818,21),(20822,'0',4946,567,4,0,'2009-11-12 15:19:00',0,'12/11/09 Laissé mess répondeur abs Mlle Es vendredi 13/11.Pas de rplct; maj soft.','',0,10),(20827,'1',3582,0,4,0,'2009-11-12 16:30:00',0,'MESSAGE REPONDEUR POUR L INFORMER QUE MME TAGNAKT NE SOUHAITE PAS CONTINUER LES PRESTA CHEZ LUI CAR TROP LOIN ET LA PERSONNE QUI GARDE SES ENFANTS L A LAISSE TOMBER <br />\r\n17.11: Mess rpdr clt pour informer mise en place de nouvelle intervenante le 19.11 si ok (mlle schmitt). CLIENT OK POUR MISE EN PLACE<br />\r\n2711: VA avait eut le clt en début de sem où il a dit qu\'il était satisfait de travail de mlle schmitt','',0,9),(20830,'0',0,684,7,0,'2009-11-12 16:43:00',0,'A souhaité reprendre le 16/11/09.','',0,12),(20832,'0',0,1318,7,1,'2009-11-12 17:30:52',0,'Vérification des références','-2',0,9),(20833,'0',0,1318,7,1,'2009-11-12 15:00:00',1,'','-2',20832,9),(20835,'1',3948,898,4,0,'2009-11-12 17:57:00',0,'bonjour,<br />\r\nabsence de pointage chez Mme Raffi ce matin : 8h37 11h37 ainsi que mardi (tel pas branché non chargé)<br />\r\nje suis partie environ 5mn + tôt cet ap midi chez Me Sachot : son fils dormait et je n\'ai pas fait sa chambre : elle m\'a dit de partir qu\'elle n\'avait plus besoin pour ce jour (pointage effectué)<br />\r\n<br />\r\ncordialement,<br />\r\nD. GUY<br />\r\n','',0,14),(20836,'0',4560,0,1,0,'2009-11-12 18:04:00',0,'12/11/2009 : point à mois +6 : très satisfaite de son intervenante, ras, envoi enquête de satisfaction ','',0,21),(20837,'0',4001,1166,7,0,'2009-11-12 18:43:00',0,'mme marisan démissionne pour retour pays suite mere gravement malade ','',0,10),(21009,'1',5286,0,4,0,'2009-11-17 16:19:00',0,'LA CLIENTE A APPRECIE LE TRAVAIL DE MME AGHRABA / ELLE AURA AUSSI UNE PRESTA AVEC MME MAXANT ET CHOISIRA ENTRE LES 2 / LA RAPPELER POUR CONNAITRE LE VERDICT<br />\r\n24.11: Mess rpdr clte pour faire point qualité<br />\r\n25.11: La clte a appelé. VA deavit faier le point avec mme agrhaba afin de savoir si serait interessée par cette clte. La clte est satisfaite de mme maxant, mais hésite. Voir VA à ce sujet (j\'ai incité la clte a conservé mme maxant, je pense que c\'est l\'ancienneté qui joue sur son choix).<br />\r\n26.11: j\'avais raison, c\'est l\'ancienneté qui pesait ds la balance. J\'ai rassuré la clte. Elle conserve mme maxant. Elle cachera les cles a 1 endroit.','',0,9),(20838,'1',3884,1174,4,0,'2009-11-13 08:48:00',0,'13/11/09 PAS DE PRESTATION PDT 2 SEMAINES CAUSE TRAVAUX A PARTIR DU 16/11/09; maj soft.','',0,10),(20839,'0',4996,1249,4,0,'2009-11-13 09:13:00',0,'13/11/09 Annulation prestation Mme Ciroldi malade, laissé mess répondeur. Maj soft.','',0,10),(20840,'0',0,112,4,0,'2009-11-13 09:26:00',0,'13/11/09 ENF MALADE MME NEVES N\'A PAS PU FAIRE LE RPLCT DE MME AYA CHEZ MME LETEURTRE. ','',0,10),(20842,'0',1084,0,4,0,'2009-11-13 09:39:00',0,'13/11/09 ARRÊT DE PRESTATION CE JOUR SUITE AUX DERNIÈRES ABS DE MLLE ES.','',0,10),(21510,'0',0,1335,7,1,'2009-11-25 18:02:35',0,'Vérification des références','-2',0,2),(20848,'1',670,992,4,0,'2009-11-13 11:25:00',0,'13.11 Clte souhaite 1 presta de rmplcmt. Je pense à mme maxant le jeudi 17.11 la matin. Or la clte aimerait l\'apm.<br />\r\nJe dois confirmer horaire à la clte car j\'atd rpse de mme doucet pour 1 remplacmt éventuelle (même commune) pour mme maxant.<br />\r\n16.11: Clte ok pour presta 19.11','',0,9),(20914,'1',959,165,4,0,'2009-11-16 13:39:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai un rendez-vous à 17 h 30 par conséquent je suis obligée de décaler légèrement ma prestation de cette après midi chez Madame Touron : je ferais 13 h 45 à 16 h 45.<br />\r\nCordialement <br />\r\nValérie Chapelle <br />\r\n','',0,14),(20850,'0',3547,569,4,0,'2009-11-13 11:35:00',0,'13/11/09 prble de transport, annulation prestation.','',0,10),(25059,'1',219,0,9,0,'2010-02-21 20:19:00',0,'3H N\'IMPORTE QUEL JOUR 8H30','',0,2),(20854,'1',1347,0,4,1,'2009-11-13 12:43:00',0,'Monsieur MAURIN Frédéri<br />\r\nDomicile : 06 60 40 11 13 Portable : 06 60 64 80 31 92400 COURBEVOIE<br />\r\n<br />\r\nCf message du vendredi 6/11, Merci de le recontacter.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 12 novembre 2009 à 17:09<br />\r\n','-2',20622,2),(20855,'1',1347,0,4,1,'2009-11-13 12:43:00',0,'Msg laissés à plusieurs reprises sur le port de la cliente sans aucun retour, le client dit ne pas avoir reçu d\'appel de notre part. Il va passer par un autre prestataire car ce n\'est pas la 1ère fois qu\'il y a des pbs d\'intervention !<br />\r\n<br />\r\nPour la presta du 25/09 qui n\'avait pas eu lieu, il dit avoir confirmé chez atoocall que la presta ne devait pas avoir lieu','-2',20622,2),(20856,'1',5207,0,9,1,'2009-11-13 12:59:00',0,'OK vend 8h-12h mme Kone dès le 20/11','-2',20246,2),(21543,'0',841,1124,4,0,'2009-11-26 14:47:00',0,'26/11/09 PRESTATION DU 30/11/09 AVANCÉE LE MATIN A LA DE DE MME BOUNEB CLTE OK. MAJ SOFT.','',0,10),(20860,'1',2537,660,4,0,'2009-11-13 14:10:00',0,'Client absent le 25/11/09 part en voyage. ','',0,10),(20861,'1',4198,0,4,0,'2009-11-13 14:18:00',0,'INTERVENANTE EN RETARD D UNE HEURE CAR VOYAIT LE MEDECIN MAIS NE M A PAS PREVENU / CLIENTE OBLIGEE D ANNULER LA PRESTA CAR PARTENT EN WE A 15H ET NE VEUT PAS LAISSER SA CLE DS BAL . MME SABUREAU S EST QUANT MEME RENDU CHEZ LA CLIENTE ET ELLES VONT FAIRE LE POITN CAR PAS TOUT A FAIT SATISFAITE DES ¨PRESTA LA RAPPELER POUR FAIRE UN POINT QUALITE<br />\r\n23.11: Clte en rdz-vs me rappelera<br />\r\n23.11: clte satisfaite des presta de mme saboureau. Atn aux respects des horaires.','',0,9),(21325,'1',5151,0,1,0,'2009-11-23 11:49:00',0,'Point après 2 presta','',0,2),(20863,'1',4697,1166,4,0,'2009-11-13 14:22:00',0,'13/11/09 Attente réponse pr rplct définitif de Mme MARISAN.','',0,10),(20864,'1',5072,0,9,1,'2009-11-13 14:29:00',0,'Msg laissé sur port cliente pour proposer mme Kone mercredi 9h-11h','-2',19210,2),(20865,'1',5045,0,1,1,'2009-11-13 14:32:00',0,'Aucun pb, travail très bien fait, RAS<br />\r\n<br />\r\nNous envoie des CESU en avance','1',20249,2),(20868,'1',5125,0,1,0,'2009-11-13 14:52:00',0,'Point après 2 presta','',0,2),(20869,'1',5125,0,1,1,'2009-11-16 11:52:00',1,'','-2',20868,2),(20870,'1',1794,0,5,1,'2009-11-13 14:54:00',0,'Rappeler la cliente en début de semaine, aura plus de temps.<br />\r\n<br />\r\nInformée que l\'aspi ne fonctionne plus.','-2',20623,2),(20871,'1',1794,0,5,1,'2009-11-16 14:56:00',1,'','-2',20623,2),(20874,'1',4469,463,5,6,'2009-11-13 15:00:00',0,'3h de presta mais maison très grande donc pas le temps de tout faire, contrairement à ce qu\'essayait de faire mme Moreira (passage de 6h à 3h depuis sept, trop coûteux pour la cliente). Demande de faire les sanitaires, la cuisine + 2 pièces à fond (pièces petites) chaque semaine + aspi partout (chien)','-2',20454,2),(20875,'1',2593,150,5,0,'2009-11-13 15:29:00',0,'Cliente pas très satisfaite, travail bâclé. Ils ont pris 1h en plus depuis sept pour que mme Koffi fasse du ménage, demande de la cliente de faire cuisine, wc, sdb => mme Koffi a répondu qu\'elle ne pouvait pas, que c\'était trop et qu\'il fallait prioriser ! La cliente l\'a écouté alors qu\'elle fait ce qu\'elle a demandé à mme Koffi en moins d\'1h car les pièces sont petites, mais le ménage qui est fait est bâclé (baignoire mal lavée, ...). Repassage OK mais bcp plus lente que la personne qui venait en remplacement au mois d\'aout (mme Fortes ?)<br />\r\n<br />\r\nCliente a l\'impression qu\'elle ne lit pas les consignes laissées dans carnet de liaison, demande presta du 17/11 de repasser en dernier la housse de couette s\'il lui restait du tps et visiblement c\'est ce qu\'elle a du faire en 1er car elle était sur le dessus de la panière, et du coup il restait encore la moitié de la panière à repasser ','',0,2),(20877,'1',2593,150,5,6,'2009-11-24 15:00:00',1,'Ménage et repassage : 2h repassage (6 chemises pliées, une dizaine de tee-shirts, hauts femme); 1h ménage (cuisine, sdb, wc) passe la serpillère avant l\'aspi, baignoire rincée mais pas essuyée (flacons de pdt replacés dans l\'eau), traces de calcaire sur robinets lavabo et baignoire => demande utiliser la prochaine fois antikal mais elle l\'a déjà fait et ça ne part pas, à priori les robinets sont mieux qu\'au début où elle est arrivée chez le client. S\'il y avait 15min de plus, la cuisine pourrait être mieux faite (traces sur portes des placards) ','-2',20875,2),(20878,'1',2988,253,4,0,'2009-11-13 15:57:00',0,'PRÉVOIR UN REMPLACEMENT PDT CONGÉS MASURAIS DU 28/12 AU 3/01','',0,14),(20880,'1',5323,0,3,0,'2009-11-13 15:59:00',0,'INTERESSEE PAR 3H HEBDO / RECO DE BISCARAT / N IMPORTE QUAND SUAF LE MERCREDI / INSTIT ET ANNULE PENDANT LES VACANCES SCOLAIRES <br />\r\n25.11/ mISE EN PLACE DE MME GARROUMA le 1.1209. Alternance sem. 2h avec sem.3h<br />\r\n1.12: J\'ai appelé la clte pour informer retard + savoir si clt pouvait donner 1 rdz-vs à 1 point facile pour mme garruoma. Clte ok devant l\'école. Appeler son mari dès qu\'elle part de chez mme ranchon.<br />\r\n1.12: Elle est arrivée à 15h30 et partie à 17h28 (pointage contrôlé)<br />\r\n2.12: Mess rpdr clte pour point qualité<br />\r\n2.12: Clte globalement satisfaite mais très ennuyée car elle devait faire 3h et n\'a pu faire que 2h de presta. Faire point avec mme garrouma/à ses presta+tps de trajet<br />\r\n3.12: Mess rpdr de M.(suite erreur) pour inforemr qu\'elle devait faire que 2h. J\'avais commis 1 erreur de saisie sur le dossier. J\'ai tout repris messina/ranchon/barreau. Semaine prochaine = 3h.','',0,9),(21342,'0',0,1318,4,0,'2009-11-23 13:30:00',0,'23.11: Mlle rose démissionne. Elle n\'intervient même pas chez mme chokroun CET APM? CAR A RDZ6VS AU CONSEIL G2NRALE pour 1 poste aujd\'hui. Elle ne m\'aurait pas appelé.','',0,9),(20882,'0',5314,1262,4,0,'2009-11-13 16:03:00',0,'ELLE A POINTE EN RETARD MAIS LE CLIENT ÉTAIT PRÉSENT','',0,14),(20883,'1',2404,915,4,0,'2009-11-16 08:41:00',0,'16/11/09 mme Tall malade laissé mess répondeur, annulation prestation.MAJ SOFT','',0,10),(20884,'0',0,1319,7,1,'2009-11-16 08:53:32',0,'Vérification des références','-2',0,23),(20885,'0',0,1319,7,1,'2009-11-16 15:00:00',1,'','-2',20884,23),(20886,'1',696,112,4,0,'2009-11-16 09:08:00',0,'16/11/09 Mme Neves abs enf malade, clte souhaite un remplacement;','',0,10),(20887,'0',2826,204,4,0,'2009-11-16 09:12:00',0,'Presta du 27 déplacé au 26. Message sur répondeur de LE BARSIDEC','',0,14),(20888,'0',3607,678,4,0,'2009-11-16 09:14:00',0,'16/11/09 abs Mme Souchard, fait son auto rplct mercredi 9h.Clte ok. maj soft.<br />\r\n','',0,10),(21541,'0',3995,453,4,0,'2009-11-26 14:08:00',0,'26/11/09 ANNULATION PRESTATION MME VINCENT ENF MALADE LAISSE MESS RÉPONDEUR. PAS DE POSSIBILITÉ DE METTRE EN PLACE UN RPLCT. MAJ SOFT.','',0,10),(21069,'1',5031,0,1,0,'2009-11-18 13:12:00',0,'Retour de la facture papier d\'oct 09','',0,2),(20891,'1',4815,112,4,0,'2009-11-16 09:34:00',0,'16/11/09 laissé mess répondeur abs mme Neves enf malade grippe A; attente réponse pr rplct. Ne souhaite pas de rplct et annule pr la semaine prochaine pour cause de contagion bébé; maj soft. MME NEVES prévenue.','',0,10),(20892,'1',2400,112,4,0,'2009-11-16 09:36:00',0,'16/11/09 Laissé mess répondeur attente réponse pr rplct, Mme Neves abs enf malade. CLTE NE SOUHAITE PAS DE RPLCT. MAJ SOFT.','',0,10),(21353,'0',5159,1273,6,0,'2009-11-23 14:15:00',0,'Congés Noël09:(soft AJ)<br />\r\nAnnul le 25/12 et 01/01/10<br />\r\n','',0,10),(20895,'1',5313,0,9,0,'2009-11-16 10:47:00',0,'4H LUNDI / 4H VEND','',0,2),(20896,'1',5327,0,3,0,'2009-11-16 11:03:00',0,'n°non attribué. pas de sonnerie, pas de tonalité, pas de messagerie.','',0,2),(20897,'1',5328,0,3,0,'2009-11-16 11:09:00',0,'','',0,2),(20898,'1',5328,0,3,4,'2009-11-16 11:10:00',0,'2éme message laissé.','-2',20897,2),(20899,'1',5329,0,3,0,'2009-11-16 11:23:00',0,'','',0,2),(20900,'1',5329,0,3,4,'2009-11-16 11:23:00',0,'2éme message laissé','-2',20899,2),(21305,'1',5361,0,4,0,'2009-11-23 10:09:00',0,'23.11: Clt intéressé pour des presta de ménage.<br />\r\nVA rendz_vs le 23.11 à 15h<br />\r\n24.11: Clte interessée par 3h/sem => Mlle BRACKMAN le jeudi de 14h à 17h.<br />\r\n24.11: Mess rpdr clte pour valider mise en place<br />\r\n25.11: mess clte pour confirmation de la mise en place.<br />\r\nmlle brackman ok. VA va lui remettre fiche clte cet apm.<br />\r\n27.11: La clte a appelé en s\'excusant car elle a eut mes 2 mess hier soir!!! Elle est ok pour presta à compter du 3.12 à 13h45 pour mise en place. sms de confirmation mlle brackman.<br />\r\n4.12: Mmess rpdr de mme mondain pour point qualité + envoie attestation de remise de cles.<br />\r\n7.12: Clte satisfaite du travaille de Mlle BRACKMAN','',0,9),(20939,'1',4469,0,5,1,'2009-11-16 16:58:00',0,'Cliente très satisfaite de la presta du 13/11, c\'est ce qu\'elle attend comme qualité de travail. <br />\r\n<br />\r\nMsg laissé pour remercier de notre intervention, elle a trouvé une maison vraiment propre et les choses ont été faites à fond','1',20454,2),(20901,'0',3771,1124,4,0,'2009-11-16 11:45:00',0,'16/11/09 Annulation prestation le 30 nov et 07 déc à la dde du clt;maj soft;','',0,10),(20902,'1',5330,0,3,0,'2009-11-16 11:46:00',0,'','',0,2),(20903,'1',5330,0,3,4,'2009-11-16 11:46:00',0,'','-2',20902,2),(20946,'1',596,0,4,0,'2009-11-16 17:22:00',0,'MME BERTHE ASSURE LES PRESTAS LE JEUDI JUSUQ A MI DECEMBRE ET ON ANNULE CELLES DU MARDI EN ATTENDANT LA MISE EN PLACE DE MME MAXANT / RAPPELER LA CLIENTE POUR SAVOIR A PARTIR DE QUAND ON PEUT ORGANISER LE REMPLACEMENT DE MME BERTHE<br />\r\n7.12: Mess de Mme BERTHE dernière presta chez clte loe 10.12. Ok pour presta en binôme le 15.12.<br />\r\nMess ce jour rpdr clte pour l\'informer.<br />\r\n9.12: Relance tel<br />\r\n14.12: La clte annule jusqu\'au 12.01.10<br />\r\n5.01: Mme BERTHE ok pour faire passation le 12.01 avec mme maxant de 9h20 à 11h20. Informer clt démarragte à 9h20 le 12.01<br />\r\n11.01: J\'ai rappelé la clte pour confirmer les horaires et inter de Mme MAXANT 9h15/12h15. La clte sera là dc pas besoin de la présence de Mme BERTHE.<br />\r\n18.01: J\'ai eut la clte qui est trés contente du travail de Mme MAXANT','',0,9),(20905,'1',5331,0,3,0,'2009-11-16 12:26:00',0,'reco de mme vignau ; intéressée par 2 fois 3heures les lundi et jeudi matin éventuellement lundi am + 2 heures de repassage pour sa fille<br />\r\n23.11/ aPPEL CLTE POUR INFORMER mme tagnakt le lundi +jeudi apm. Or clte veut impérativement le jeudi matin!!! et ok pour 2nd intervenante repassage de 2h/sem.<br />\r\n1.12: Mess rpdr clte pour faire point qualité sur ses 2 intervenantes.<br />\r\n1.12: Clte trés contente des presta. Mettre contrat de mme schmitt sous sa fille puisque c\'est elle qui bénéficie des presta. => modif effectué ce jour <br />\r\n3.12: Mess rpdr clte suite pblm de faturation pour presta du 30.11 de sa fille. <br />\r\n3.122: J\'ai eut mme larroque (sa fille) pas de pblm pouir la facture.<br />\r\n','',0,9),(20907,'1',5152,1293,1,1,'2009-11-16 12:58:00',0,'Cliente ne souhaite pas continuer avec mme Da Moura car elle ne parle pas français donc échange difficile avec la cliente, travail très bien fait lors de la presta du 04/11','-2',20363,2),(20909,'1',5125,0,1,1,'2009-11-16 13:03:00',0,'Msg laissé sur port cliente pour faire le point sur les presta de mme Aidara','-2',20868,2),(20910,'0',5332,0,3,0,'2009-11-16 13:16:00',0,'LE CLIENT VEUT 3H HEBDO LE JEUDI OU VENDREDI MATIN (hmamou en perte le jeudi) PENDANT ENVIRON 1 MOIS LE TEMPS DE SE RETABLIR DE SON OPERATION <br />\r\nLA JOINDRE SOIT AVANT LE 24.11 SOIT APRES LE 30.11 (elle se fait opérer entre temps) pour lui confirmer le jour de la mise en place : voir qui on met et prévenir la cliente<br />\r\nnoter également qu\'elle annule le 24.12 si c\'est le jeudi<br />\r\n18.11: Mail clte pour lui proposer des presta avec mme hmamou à compter du 3.12 pdt environs 1 mois. VA avait envoyé 1 mail hier pour proposition commerciale.<br />\r\n20.11: Appel de la clte pour demander 6h/sem. de presta. Elle n\'avait pas reçu mails suite erreur ds son adresse. Tout rectifié. Mess HMAMOU pour savoir si dipos le lundi ou pas. Car clte souhaiterait lundi matin+jeudi matin. Soit 17h/h<br />\r\n23.11 mail de la clte qui atd notre appel le 30.11 pour convenir de la mise en place. <br />\r\n27.11 : Mlle ZINE le mardi et vendredi 9/12h car mme PONS souhaite 1 chgmnt d\'inter.<br />\r\n30.11: j\'ai eut la clte qui souhaite commencer dès vendredi car sort mercredi de l\'hôpital.<br />\r\n2.12: J\'ai eut la clte ok pour avoir 2 intervenantes 1 le jeudi matin Mlle HMAMOU+ 1 le lundi ok pour l\'apm je pense à Mlle SCHMITT. Voir VA à ce sujet. J\'ai informé clte que Mlle HMAMOU se présentera seule demain matin.<br />\r\n3.12: J\'ai eut la clte qui est satisfaite de l\'intervention de mme hmamou. Ok pour presta le lundi apm avec mlle schmitt.<br />\r\n8.12: Clte moyennement satisfaite de la presta de mlle schmitt. Elle met les chaises debout sur table + ne fait pas les choses soignées + aspiu ds chbre ds 1 tps record + parquet chbre mal nettoyé. Poubelle non sortie.<br />\r\n17.12: La clte est trés contente de son chgement d\'inter mme bouytassisset.','',0,9),(21020,'1',5217,678,7,5,'2009-11-17 16:56:00',0,'Le 02/11/09 pour faire point sur 1ère presta.<br />\r\nLe 17/11/09 pour faire à nouveau le point et transmettre le jour de mon ctrl.','-2',21019,10),(20912,'0',2881,719,4,0,'2009-11-16 13:24:00',0,'16.11: Mail de la clte demandant de récupérer se cles suite à son déménagement au cour du week-end dernier.<br />\r\n16.11: Mess rpdr clte pour lui proposer remise ds boite aux lettres de son ancien appart.<br />\r\n17.11: j\'ai eut la clte mme SINA mettra les cles ds boite aux lettre le 18.11.','',0,9),(20915,'0',0,1320,7,1,'2009-11-16 13:57:56',0,'Vérification des références','-2',0,14),(20916,'0',0,1320,7,1,'2009-11-16 15:00:00',1,'','-2',20915,14),(20917,'0',3948,1320,7,0,'2009-11-16 13:58:00',0,'Mme MOINET a peur des chats<br />\r\nTramway \"bellevue\"','',0,14),(20918,'0',4632,1160,4,0,'2009-11-16 14:00:00',0,'16.11: J\'ai appelé la clte pour informer journée de formation le 24.11. La clte est partie ce matin sur lyon suite accident cardiovascualire de son fils. Elle annule les presta du 17.11 + 24.11.<br />\r\n1.12: Mlle bonneton est devant la maison de clte: pers ne rpd. Mlle bonneton a eut la clte. Elle est tjrs sur lyon!!! Et ne ns a jamais appelé à c esujet. Elle a dit à mlle bonneton, car elle m\'aurait dit qu\'elle rappellerai l\'agence dès qu\'elle serait de retour. Non<br />\r\n1.12: Mess rpdr clte pour informer du pblm<br />\r\n4.12: J\'ai eu tla clte afin de savoir si sera présente mardi prochain. Tjrs sur lyon suite pblm de santé de son fils. Pers de mauvaise foi. Ne sait pas qd elle rentrera sur Mtp. J\'ai supprimé toutes les presta du mois de décembre et rappellerai la clte début janvier afin savoir si reprise ou non.<br />\r\n29.12: Appel de la clte reprise le 5.01.10','',0,9),(20921,'1',1571,370,4,0,'2009-11-16 15:04:00',0,'salariée abs le 26/11, prévenir le client si elle ne peut pas décaler','',0,14),(20923,'1',3948,253,4,0,'2009-11-16 15:06:00',0,'bonjour<br />\r\nje confirmes le changement de mes conges de noel de mon contrat menage et compagnie du lundi 28 decembre au dimanche 3 janvier inclus et pour mon deuxieme contrat de nettoyage et cie je demande que le mardi 29 decembre me soit conter en conger sans soldes dans l attente je vous pries d agrees mes sinceres salutations distingues cordialement mme masurais<br />\r\n<br />\r\n<br />\r\n','',0,14),(20924,'1',5256,843,7,0,'2009-11-16 15:48:00',0,'','',0,10),(20925,'1',5256,843,7,6,'2009-11-16 15:48:00',0,'Suite à mon ctrl ce jour. Clt présent. R.A.S interv à mon arriver terminer le repassage pas pu évalué le ménage prevoir un prochain ctrl.','1',20924,10),(20926,'1',3560,494,7,6,'2009-11-03 16:00:00',0,'Suite à mon ctrl vu petit détails poussière avec interv. ','-2',19949,10),(20927,'1',3560,494,7,5,'2009-11-16 16:01:00',0,'envois email clte pour refaire un point sur les prestations.<br />\r\nréponse clt 16/11 à 21h47:Bonjour<br />\r\nmerci pour votre message.<br />\r\non a vu une attention plus marquée pour les poussieres.Reste encore un petit effort pour la douche et les toilettes :)<br />\r\non continuera à bien suivre mais globalement Mme Brahmi est sérieuse et ponctuelle.<br />\r\n','-2',19949,10),(20928,'1',4955,359,7,0,'2009-11-16 16:03:00',0,'','',0,10),(20929,'1',4955,359,7,5,'2009-11-16 16:03:00',0,'pour refaire un point sur presta.','-2',20928,10),(20930,'0',4259,1307,4,0,'2009-11-16 16:18:00',0,'Client \"suspend\" mais veut qu\'on lui rende ses clés .. <br />\r\nReçu bdc serena pour reprise en janvier mais ???? <br />\r\nMis fin au 30 nov ds le soft','',0,10),(20931,'0',5156,1269,4,0,'2009-11-16 16:19:00',0,'16.11: La clte a appelé car souhaiterait avoir 1h en + à compter du mois de janvier 2010. <br />\r\nMme SANCHEZ=ok?<br />\r\n18.11 : J\'ai eu mlle sanchez ok pour 3h mais de 13h à 16h, sinon 2h30 13h30/15h.<br />\r\n20.11: Clte ok pour 13h16h<br />\r\n20.11: J\'ai eut mlle sanchez pour lui confirmer. Elle se contre dit et ne veut plus que 2h30. Refaire le point avec elle ds 1 sem.<br />\r\n20.11: mlle sanchez a réfléchie ok pour presta de 3h avec clte','',0,9),(20932,'0',3082,854,4,0,'2009-11-16 16:31:00',0,'16.11: Point clte suite journée de formation du 24.11. Clte moyennement satisfaite des presta de mme ndouo. Elle ne prd pas des initiatives, ne range pas. Clte ne souahite pas de presta l\'apm.','',0,9),(20933,'1',4940,569,7,5,'2009-11-16 16:32:00',0,'pour suivi de presta. faire un point.<br />\r\nréponse clt 17/11/09: Bonjour<br />\r\nNous sommes satisfait de la prestation de MMe Lameira qui connait maintenant bien la maison et qui fait mieux qu\'au début de pense . Tout n\'est pas parfait mais j\'en suis contente dans l\'ensemble pour deux heures de travail.<br />\r\nsalutations<br />\r\nmme poncet','1',18513,10),(20934,'1',4213,494,7,5,'2009-11-16 16:39:00',0,'Suivi de presta, pour faire point.','-2',18697,10),(20935,'1',1656,494,7,5,'2009-11-16 16:43:00',0,'Suivi de presta. Pour point.','-2',19988,10),(20936,'1',5000,0,4,0,'2009-11-17 16:44:00',0,'PRESTA DE 15H A 17H30 FACTUREE LES 4H NORMALES CAR LA CLIENTE PREVIENT LA VIELLE ET NOUS AVONS DEJA FAIT UN GESTE LA SEMAINE PRECEDENTE ','',0,9),(20937,'1',5028,915,7,0,'2009-11-16 16:50:00',0,'','',0,10),(20938,'1',5028,915,7,5,'2009-11-16 16:51:00',0,'Suivi de prestation. Pour faire point.','-2',20937,10),(20944,'0',1607,928,4,0,'2009-11-16 17:16:00',0,'16.11: Mess de la clte me demandant si mme azzouzi pourrait venir 1 autre jour que ce jeudi 19.11. Mme AZZOUZI OK POUR pretsa le 18.11 vers 13h30/14h pdt 2h.<br />\r\n17.11: Clte ok pour le 18.11. Sms mme azzouzi','',0,9),(20947,'1',70,0,4,0,'2009-11-16 17:24:00',0,'Msg laissé sur port cliente pour confirmer annulation 25/11 et 02/12 + récupération des clés chez le gardien à 14h le 18/11 et laisser ds appt à la fin de la presta','',0,2),(24654,'1',596,0,4,0,'2010-02-12 12:50:00',0,'RAPPELER M. DULLIEUX POUR LUI DIRE SI CELA EST POSSIBLE DE FAIRE 2*2H30 DE 09H45 A 12H15 AU LIEU DE 3H APRES AVOIR FAIT LE POINT AVEC MME MAXANT QUI DOIT PASSER A 16H<br />\r\n15.02: VA a laissé 1 Mess rpdr clt suite à as demande de changement d\'horaire. <br />\r\n19.02 : vu avec mme dullieux : nouveaux horaires de mme maxant avec rédution d\'une heure :<br />\r\nmardi 09h20 11h50<br />\r\nvendredi 09h45 12h15','',0,9),(23489,'1',4712,17,5,1,'2010-01-18 11:39:00',0,'BO: Point suite à la première prestation. Pas satisfaite du tout de la prestation. La femme de ménage tourne autour des objets pour faire les poussières, lave autour des WC mais pas dedans, sous le lit aspirateur pas passé, ne se tient pas aux consignes, pourtant simples, de la femme de ménage. (ex:Mme Jean à lavé le parquet alors qu\'on ne le lui à pas demandé) La cliente étant consciente de la quantité de travail, n\'attendait pas que tout soit fait, mais surtout que ce qui soit fait, soit bien fait, et ce n\'est pas le cas.<br />\r\nElle arrête avec nous pour le moment, et nous rappellera si besoin.','-1',23081,2),(20949,'0',4973,1084,1,0,'2009-11-16 17:39:00',0,'client TRÈS CONTENT<br />\r\nBON TRAVAIL<br />\r\nBON RELATIONNEL','',0,14),(20950,'0',4903,441,1,0,'2009-11-16 17:49:00',0,'Client très contente très bien<br />\r\nrien à redire - lui convient tout à fait - prend en compte les remarques <br />\r\nRelationnel : très gentille - agréable<br />\r\nelle sait s\'adapter','',0,14),(20951,'0',3434,1262,1,0,'2009-11-16 17:52:00',0,'cliente tout à fait satisfaite - relationnel ok - <br />\r\nelle est efficace - discrète - travail bien - avenante<br />\r\nelle a l\'idée d\'entreprendre des choses ','',0,14),(20952,'0',3865,1152,1,0,'2009-11-16 17:58:00',0,'Cliente très contente - très bien - bon travail<br />\r\nRelationnel : elle est très discrète mais agréable','',0,14),(20953,'1',2663,0,9,1,'2009-11-16 18:45:00',0,'Msg laissé sur port client pour informer que l\'on n\'a tjs personne à lui proposer ','-2',20390,2),(20954,'1',3475,0,9,1,'2009-11-16 18:49:00',0,'Msg laissé sur port cliente pour proposer mme Fortes mardi 9h-11h en attendant de pouvoir trouver qq pour la FDS','-2',16734,2),(20955,'1',1356,0,9,1,'2009-11-16 18:53:00',0,'Msg laissé sur port cliente proposition mme Kone mardi 8h-12h','-2',19665,2),(20956,'1',1322,1253,5,0,'2009-11-16 09:57:00',0,'Certaines choses ne sont tjs pas acquises : linge repassé à ne pas ranger, laisser la serpi mouillée ds l\'évier et non ds le placard, sdb pas faite à fond (coté et contour baignoire pas nettoyés + calcaire sous les bouteilles). Un peu brute, faire attention aux angles des meubles avec aspi.<br />\r\n<br />\r\nRepassage très bien','',0,2),(20957,'1',1322,1253,5,1,'2009-11-16 19:04:00',0,'Point fait avec mme Loureiro, aujourd\'hui sdb nettoyée à fond mais la cliente veut que ce soit fait 2 fois par semaine. Salariée ok','-2',20956,2),(20958,'1',1322,0,5,1,'2009-11-17 11:00:00',1,'','-2',20956,2),(20959,'0',3559,0,4,0,'2009-11-16 23:20:00',0,'mme schmitt a trouvé le remplacement chez dubois très fatigante et en 3heures en se dépêchant elle a pu faire en haut : poussière, toilette et sols et en bas : poussière, sdb, toilette, escalier et rampe, sols partout et 2 façades de placards de cuisine; elle pense qu\'il faudrait 4 heures : 3 h pour le bas et 1h pour le haut minimum !','',0,9),(21077,'0',1357,1287,4,0,'2009-11-18 14:07:00',0,'Eu cliente au sujet de sa demande de changement intervenante<br />\r\nlui ai proposé MME BANASSOU les lundis et vendredi matin.<br />\r\n<br />\r\nImportant pour clte = <br />\r\n2change sur cahier ed liaison, bon sens, initiatives, (ex repérer les taches sur un vetement à repasser et pas le repasser)<br />\r\nprévoir pré visite pour alarme le samedi debut après midi ou soir à partir de 19h <br />\r\n<br />\r\nMME LACHAUD fait la presta ce ce jeudi<br />\r\nAttends appel de bénassou <br />\r\n','',0,10),(20983,'1',5339,0,3,0,'2009-11-17 12:38:00',0,'','',0,2),(22148,'1',3498,0,6,0,'2009-12-08 12:05:00',0,'Il annule la prestation du 28 décemnbre.','',0,19),(22488,'1',2663,0,1,1,'2009-12-15 11:32:00',0,'Envoie son règlement aujourd\'hui, a appelé pour demander nvelle adresse','-2',21259,2),(21095,'1',4146,928,4,0,'2009-11-18 16:56:00',0,'18.11: envoie courrier de relance paiement 266.00€<br />\r\n26.11/ Clte n\'a tjrs pas payé','',0,9),(20960,'0',0,1321,7,1,'2009-11-17 09:04:45',0,'Vérification des références','-2',0,9),(20961,'0',0,1321,7,1,'2009-11-17 15:00:00',1,'','-2',20960,9),(20962,'0',0,1322,7,1,'2009-11-17 09:09:13',0,'Vérification des références','-2',0,9),(20963,'0',0,1322,7,1,'2009-11-17 15:00:00',1,'','-2',20962,9),(21132,'0',4610,1089,1,0,'2009-11-12 09:02:00',0,'Mois +6: message BV + envoi enquête','',0,21),(21088,'1',5168,1258,4,0,'2009-11-18 15:52:00',0,'18.11: Paiement en CESU 73.20€+ 2.80€ espèces=> chq M&C','',0,9),(20965,'0',4940,569,4,0,'2009-11-17 10:08:00',0,'17/11/09 Décalée la prestation du lundi du 23/11/09 le vendredi 27/11/09. MAJ SOFT.','',0,10),(20967,'0',5008,1249,4,0,'2009-11-17 10:25:00',0,'17/11/09 ANNULATION DE LA PRESTATION CAUSE DÉMISSION MME CIROLDI. MAJ SOFT.','',0,10),(20968,'0',5082,1276,4,0,'2009-11-17 10:37:00',0,'17.11: Appel de la clte qui met fin au contrat. Ne travaille pas actuellement. (200.00€ CESU état épuré)','',0,9),(20969,'0',3144,569,4,0,'2009-11-17 10:39:00',0,'17/11/09 MME BENASSOU A FAIT LA PRESTATION A LA PLACE DE MME LAMEIRA PAR ERREUR. MAJ SOFT.','',0,10),(20970,'0',1726,1276,4,0,'2009-11-17 10:52:00',0,'16.11: Mlle BOURHANEM= malade. Clte pas contente du tout . Souhaite changer d\'intervenante. Je lui propose Mlle ROSE LE LUNDI AM+MERCREDI AM+VENDREDI PM. Mais clte souhaiterait avoir qlqun qui est déjà depuis longtemps ds l\'agence. Je lui dit que je vais faire le point avec VA. Vu avec VA dernier essai avec Mlle ROSE. Si ne convient pas arrêt clte car tés exigeante et difficile.<br />\r\n17.11: Mess rpdr clte pour lui en faire part<br />\r\n18.11: J\'ai eut la clte rapidement. Elle a trouvé qlqun','',0,9),(20972,'1',1132,199,4,0,'2009-11-17 10:59:00',0,'17.11: envoie carnet de liaison','',0,9),(20973,'0',5266,0,4,0,'2009-11-17 11:09:00',0,'17.11: Mme SINA remettra jeu de clés de l\'ancienne adresse ds boite aux lettres. Clte ok','',0,9),(21004,'1',4527,0,9,1,'2009-11-17 15:48:00',0,'Cliente informée que l\'on n\'a tjs personne à proposer le jeudi, proposition lundi mme Kone. Préfère attendre encore 2 semaines et si pas d\'autre possibilité, on verra pour un autre jour. Souhaite avoir qq avant la reprise de son L pour la rencontrer au moins une fois ou 2<br />\r\n<br />\r\nPb facture octobre : presta du 07/10 n\'a pas eu lieu et a été facturée, avoir 39€ (pb logiciel)','-2',20389,2),(20975,'1',5130,199,4,0,'2009-11-17 11:41:00',0,'16.11: Mlle BOURHANEM en arrêt maladie pdt 15 jours.<br />\r\nJ\'ai proposé ce clt à Mme KHOUNLOTHAM qui souhaiterait avoir 1 nouveau clt. Sol = 700m à pied de chez mme geneste!!!. Mlle KOUNLOTHAM réfléchie et me rappelera<br />\r\n18.11: Mlle kounlotham ok- mess rpdr clte pour info<br />\r\n20.11 : Clte a confirmé sa presta. SMS mme kounlotham pour mise en place sem. prochaine.<br />\r\n24.11: J\'ai eut mlle kounlotham pour qu\'elle passe à l\'agence récupérer fiche+cles clte. Sms pour confirmer adresse.Elle a bien récupérer les cles<br />\r\n30.11: Mess rpdr clte pour point qualité<br />\r\n3.12: mess rpdr clte suite pblm de bip que mme kounlotham ne possède pas<br />\r\n4.12: relance clte=> à nouveau rpdr<br />\r\n4.12: ','',0,9),(20978,'1',5337,0,3,4,'2009-11-17 12:26:00',0,'','-2',20977,2),(20982,'1',2542,682,4,0,'2009-11-17 12:33:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que je n’ai pas besoin de personne remplaçante durant les congés de Mme BOCQUELET du 21 AU 27 décembre 2009 .<br />\r\nNous serons nous- même en congés du 21 décembre au 04 janvier 2010 .<br />\r\nCordialement .<br />\r\n<br />\r\nIsabelle Doré<br />\r\n','',0,14),(20984,'1',5339,0,3,4,'2009-11-17 12:39:00',0,'','-2',20983,2),(20985,'1',5340,0,3,0,'2009-11-17 12:43:00',0,'','',0,19),(20986,'1',5340,0,3,3,'2009-11-17 15:00:00',0,'','-2',20985,19),(20987,'1',5341,0,3,0,'2009-11-17 12:55:00',0,'','',0,19),(20988,'1',5341,0,3,4,'2009-11-17 12:55:00',0,'','-2',20987,19),(20989,'1',5341,0,3,1,'2009-11-17 12:55:00',0,'','-2',20987,19),(20991,'1',744,0,1,0,'2009-11-06 13:28:00',0,'Monsieur MENASRI<br />\r\nBureau : 01 44 42 00 98 <br />\r\n<br />\r\nIl souhaiterait faire le point avec vous sur les différents factures qu\'il vous doit.<br />\r\n<br />\r\nMerci de le rappeler -<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 5 novembre 2009 à 14:35<br />\r\n','',0,2),(20992,'1',744,0,1,1,'2009-11-06 13:28:00',0,'Point fait avec le client. Il va tout régler','-2',20991,2),(20993,'1',744,0,1,1,'2009-11-17 13:30:00',0,'Msg laissé sur port cliente car règlement non reçu','-2',20991,2),(20994,'0',2446,619,4,0,'2009-11-17 14:10:00',0,'Bonjour<br />\r\n<br />\r\nJe ne souhaite pas de remplaçante pendant la période de Noël<br />\r\nBonne journée<br />\r\n<br />\r\nJean Louis REBIERES<br />\r\n','',0,14),(20995,'0',0,1323,7,1,'2009-11-17 14:37:22',0,'Vérification des références','-2',0,14),(20996,'0',0,1323,7,1,'2009-11-17 15:00:00',1,'','-2',20995,14),(20999,'1',956,451,4,0,'2009-11-17 15:00:00',0,'17.11/ CLte réduit de 2h ses presta le vednredi à compter du 20.11<br />\r\n18.11: Mme AGRABHA demande à permutter de jour cette presta, de la passer au lundi afin d\'avoir 1 dispo le vendredi apm de 4h.<br />\r\n18.11 Mme AGRABA me rappelle que le 23.11 elle interviendra chez mme hamel du fait qu\'elle ait sa formation le 24.11. Dc rappeler clte pour dire inter le vendredi 27.11.<br />\r\n25.11 : J\'ai contacté la clte hier, mais je dois la rappeler aujd\'hui car vendredi = laide et non pas le 30.11<br />\r\n26.11: Mme agraba pblm de vl dc ne pourra pas aller chez candon cet apm. Mess clte pour lui proposer presta demain apm avec mlle vallespir.<br />\r\n27.11: Pas d\'appel dc pas de rplcmt','',0,9),(21000,'0',0,1324,7,1,'2009-11-17 15:05:07',0,'Vérification des références','-2',0,21),(21001,'0',0,1324,7,1,'2009-11-17 15:00:00',1,'','-2',21000,21),(21002,'1',1278,112,4,0,'2009-11-17 15:06:00',0,'17/11/09 annulation prestation à la dde de la clte, maj soft.','',0,10),(21354,'1',1778,1174,6,0,'2009-11-23 14:25:00',0,'Congés Noël09: (Soft AJ)<br />\r\nDernière : 14/12/0/<br />\r\nReprise : 04/01','',0,10),(21005,'0',3414,853,4,0,'2009-11-17 15:53:00',0,'17/11/09 PRESTATION DÉCALÉE L\'APRÈS-MIDI CAUSE DÉMARCHES ADMINISTRATIVES PRÉFECTURE. ATTENTE RÉPONSE CLTE. MME LEFOUR OK.','',0,10),(21006,'0',0,1325,7,1,'2009-11-17 15:57:22',0,'Vérification des références','-2',0,21),(21007,'0',0,1325,7,1,'2009-11-17 15:00:00',1,'','-2',21006,21),(21008,'1',4527,0,9,1,'2009-11-26 15:58:00',1,'','-2',20389,2),(21011,'1',1950,1307,7,0,'2009-11-17 16:29:00',0,'','',0,10),(21012,'1',1950,1307,7,6,'2009-11-20 16:15:00',0,'','-2',21011,10),(21013,'1',5025,678,7,0,'2009-11-17 16:32:00',0,'','',0,10),(21014,'1',5025,678,7,6,'2009-11-17 16:33:00',0,'Suite à mon ctrl RAS. mme Souchard fait beaucoup d\'effort, prends beaucoup d\'initiatives.(portes, plaintes, tuyauterie,vitres ect...) <br />\r\nSuite au mail du client vu avec interv pour les vasques, plaque cuisson, mur jaune.','1',21013,10),(21015,'1',3948,1323,7,0,'2009-11-17 16:36:00',0,'renouveler période d\'essai au 10/01/09 pour le 20/01/09','',0,14),(21017,'0',1133,390,7,0,'2009-11-18 12:00:00',0,'','-2',0,21),(21018,'0',1133,390,7,6,'2009-11-18 12:00:00',1,'contrôle effectué par Natalie','-2',21017,21),(21019,'1',5217,678,7,0,'2009-11-17 16:56:00',0,'','',0,10),(21021,'1',5217,678,7,6,'2009-11-26 10:30:00',0,'','-2',21019,10),(21023,'1',1794,0,5,1,'2009-11-17 17:20:00',0,'Msg laissé sur port cliente pour faire un retour sur les contrôles de la semaine précédente. RAS en particulier sur la qualité du travail, rappel sur l\'organisation (pièce principale à chaque fois + sanitaires, ensuite alterner une fois étage haut, une fois sous-sol)','-2',20623,2),(21024,'1',1322,1253,5,1,'2009-11-17 17:30:00',0,'Lors de la presta du 16/11, la fille de mme Chavent a demandé à mme Loureiro de ne pas ranger le linge, mais elle a insisté (ce n\'est pas la 1ere fois qu\'elle parle mal aux enfts). Mari pas content car ne retrouvait pas ses vêtements dimanche et a retrouvé la serpi ds le placard alors qu\'ils lui ont fait la remarque à plusieurs reprises pour la laisser ds l\'évier.<br />\r\n<br />\r\nLa femme de ménage est à l\'ouest ! ','-2',20956,2),(22198,'1',215,0,1,0,'2009-12-08 18:25:00',0,'Client déménage fin février 2010 donc suspendront ou arrêteront les presta','',0,2),(21025,'0',2927,1137,1,0,'2009-11-17 17:42:00',0,'Cliente satisfaite.<br />\r\nElle a du faire des petits réglages avec salarié, mais elle a bien pris en compte les remarques.<br />\r\nAdaptation petit à petit','',0,14),(21026,'0',5050,1262,1,0,'2009-11-17 17:50:00',0,'Cliente très contente - elle communique bien - bon contact - aucun soucis','',0,14),(21027,'1',197,24,1,0,'2009-11-16 17:30:00',0,'Msg de la cliente pour s\'entretenir sur le travail de la femme de ménage','',0,2),(21028,'0',3264,1145,7,0,'2009-11-17 17:51:00',0,'17/11/09 : intervenante absente fils malade. Mail pour confirmation.<br />\r\n12/11/09 : annulation sal.abst. Malade. (-4h)<br />\r\n01/02/10 :annul.sal. abst = -4h<br />\r\n05/04/10 : férié. -4h<br />\r\n24/05/10 : CP (solidarité). = -4h<br />\r\n14 + 21/06/10 : sal. abst. => presta décalées au jeudi avec BOULANGER.','',0,12),(21029,'1',197,0,1,1,'2009-11-17 17:51:00',0,'Msg laissé sur port cliente pour faire le point sur les presta de mme Sivathas','-2',21027,2),(21030,'0',0,893,5,0,'2009-11-17 17:59:00',0,'A constaté qu\'il lui manquait 60€ ds son porte-monnaie, doute sur la nounou chez Perret du Cray car elle laisse tjs ses affaires en bas et travail le plus souvent en haut. De plus, chez mme Maouche elle était toute seule.','',0,2),(21031,'1',3835,893,5,0,'2009-11-17 18:02:00',0,'A constaté qu\'il lui manquait 60€ ds son porte-monnaie, doute sur la nounou chez mme Perret du Cray car elle laisse ses affaires en bas et travaille la plupart du temps en haut + impossible que ce soit chez mme Maouche car elle était toute seule','',0,2),(36721,'1',5322,1566,4,0,'2010-12-23 14:31:00',0,'Msg cliente le 23/12 à 14h16 : annule la presta de cet AM car travaux chez elle donc impossible de faire le ménage, souhaite reporter à vend AM ou lundi matin','',0,26),(21034,'0',5279,1302,1,0,'2009-11-17 18:57:00',0,'17/11/09 : mail point presta.','',0,12),(21035,'0',1955,1302,1,0,'2009-11-17 19:02:00',0,'17/11/09 : mail pour point presta. Pas de rép.<br />\r\nSEP 2010 : EU AU TEL. QUALITÉ SATISFAISANTE<br />\r\n24/01/2011 ! mail pr pt presta (DESRIUSSEAUX)','',0,12),(21036,'0',1722,0,1,0,'2009-11-17 20:55:26',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21037,'0',1722,216,1,1,'2009-11-18 13:00:00',1,'','-2',21036,20),(21038,'0',2060,0,1,0,'2009-11-17 20:55:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21039,'0',2060,1104,1,1,'2009-11-18 13:00:00',1,'','-2',21038,20),(21040,'0',2779,0,1,0,'2009-11-17 20:55:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21041,'0',2779,216,1,1,'2009-11-18 13:00:00',1,'','-2',21040,20),(21042,'0',3185,0,1,0,'2009-11-17 20:55:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21043,'0',3185,216,1,1,'2009-11-18 13:00:00',1,'','-2',21042,20),(21044,'0',3584,0,1,0,'2009-11-17 20:55:27',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21045,'0',3584,728,1,1,'2009-11-18 13:00:00',1,'','-2',21044,20),(21046,'0',0,1080,4,0,'2009-11-18 08:54:00',0,'18.11: Réception ce jour de la déclaration de grossesse de mme philip. Accouchement prévu pour le 25.05.2010.','',0,9),(24232,'0',1083,0,7,0,'2010-02-04 14:18:00',0,'04/01/10 : annul. sal. abst. = -2h<br />\r\n08/01/10 : annul. sal. abst. = -2h<br />\r\n11/02/10 : annul. sal. abst. = -2h<br />\r\n15/01/10 : annul. sal. abst. = -2h<br />\r\n29/04+3+7+10/05/10 : annul. sal. abst = -8h<br />\r\n13/04/10 : FERIE = -2h','',0,12),(21048,'0',4246,1080,4,0,'2009-11-18 08:58:00',0,'18.11: réception déclarationde grossesse avec 1 terme prévu au 25.05.10 => démarrage congés maternité = 12.04.2010; fin = 02.08.2010. Dc reprise du poste le 3.08.09','',0,9),(39140,'0',5896,0,4,0,'2011-03-07 12:27:00',0,'7/03: Appel de la cle qui me demande si Mlle POIREL pourrait intervenir chez elle demain le 8/03. Logiciel ne fonctionne pas.<br />\r\nVérif pas possible car Elle a Mlle HUBERLANT ce mardi<br />\r\nMess rpdr clte pour lui en faire part. J\'annule dc sa presta du 15/03 comme en m\'en avait fait la demande au tel.','',0,9),(24231,'0',5140,0,7,0,'2010-02-04 14:17:00',0,'03/01/10 : annul. asl. abst. = -3h<br />\r\n10/02/10 : annul. sal. abst. = -3h. Pas de R<br />\r\n5/05/10 : annul. sal abst. = -3h. EU clt = pas de R<br />\r\n12/05/10 : sal. abst. R par ROBERT<br />\r\n','',0,12),(21050,'0',4936,992,4,0,'2009-11-18 09:20:00',0,'18.11: Mess rpdr clt pour informer que je ne pouvais pas satisfaire sa demande de remplacement. Je l\'informe également que mme lara sera en formation le 24.11, et qu\'elle se propose d\'y aller le mercredi 25.11 apm.<br />\r\n23.11: clt n\'a pas rapellé=> ok pour presta le 25.11. Mail mme lara pour confirmation ','',0,9),(21472,'1',4120,853,4,0,'2009-11-25 10:00:00',0,'25/11/09 MME STENGER SOUHAITE 1H DE + PR RATTRAPER LA PRESTATION DE LA SEMAINE PROCHAINE.maj soft fdm ok.','',0,10),(21053,'1',753,112,4,0,'2009-11-18 09:47:00',0,'18/11/09 arrêt prestation à partir du 1er déc reprise en mai. Maj soft.','',0,10),(21054,'1',753,112,4,1,'2009-12-30 09:49:00',1,'Prévenir Mme Neves pas clt ANDRIEUX à partir du 1er déc reprise peut être en mai.','-2',21053,10),(21055,'0',2393,842,4,0,'2009-11-18 10:10:00',0,'18/11/09 pas de prestation le 19/11/09 mme Lopes prévenue.','',0,10),(21056,'1',2500,660,4,0,'2009-11-18 10:44:00',0,'18/11/09 mme aya rdv préfecture le 4/12/09 rattrape sa prestation le mercredi 02/12/09 clt ok, maj soft.','',0,10),(21057,'0',4251,660,4,0,'2009-11-18 10:48:00',0,'18/11/09 ATTENTE RÉPONSE SERENA PR DÉCALER LA PRESTATION MERCREDI 02/12/09 CAUSE RDV PRÉFECTURE MME AYA. CLT SOUHAITE ANNULER MAJ SOFT','',0,10),(32402,'0',1637,0,1,0,'2010-08-10 17:09:00',0,'10/08/2010 : De PREL envoyée par courrier','',0,12),(21699,'0',4246,1080,4,0,'2009-11-30 11:13:00',0,'30.11: Appel de la clte pour m\'infoerm de dates d\'annualtion. Mme GARDES trés contente de mme maxant.<br />\r\nMme GARDES m\'informe qu\'elle aurait 6h en moins au mois de noivembre. Aprés vérif avant facturation j\'ai l\'impression qu\'il ne s\'agit que de 3h. Car presta avec remplacement maxant+azzouzi.','',0,9),(21062,'1',1794,0,5,1,'2009-11-18 12:10:00',0,'Tout était OK, bien insister pour le nettoyage des WC avec l\'éponge, bien gratter les traces jusque dans le fond de la cuvette ! faire frigo de temps en temps<br />\r\n<br />\r\nAspi HS, les clients vont en racheter un ce week-end, en attendant faire avec le balai ce qu\'elle peut','-2',20623,2),(21063,'1',3244,0,1,0,'2009-11-18 12:19:00',0,'Monsieur KOECHLIN Luc<br />\r\nDomicile : 01 56 65 32 06 Portable : 06 17 27 74 54<br />\r\n75004 PARIS 4<br />\r\n<br />\r\nIl souhaite arreter les prestations<br />\r\n<br />\r\nMerci de le rappeler sur le portable à partir de demain<br />\r\n<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 17 novembre 2009 à 17:56','',0,2),(21064,'1',3244,0,1,1,'2009-11-18 12:19:00',0,'Msg laissé sur port client pour demander d\'envoyer un courrier recommandé pour l\'arrêt définitif des prestations afin de mettre à jour son dossier client','-2',21063,2),(21065,'1',5189,0,9,1,'2009-11-18 16:30:00',1,'','-2',20244,2),(21066,'1',1356,0,9,1,'2009-11-18 09:34:00',0,'2eme msg laissé sur port cliente pour savoir si est intéressée par le mardi 8h-12h avec mme Kone','-2',19665,2),(21067,'1',673,1258,4,0,'2009-11-18 12:49:00',0,'18.11: Suite démission mme bianco, mail clte ce jour pour confirmer presta avec mme bagdadi lundi 15/17h et vendredi 14/16h à compter du 27.11.<br />\r\n20.11: CLte ok pour tout<br />\r\n27.11: Mess rpdr clte pour point qualité. Je lui ai proposé de ns rappeler qu\'après la presta du 30.11 pour qu\'elle est + de recul.<br />\r\n30.11: Mail pour Noel + demande de point qualité en même temps<br />\r\n1.12/ rPSE DE MMA TISON; aNNULE LE 21+28.12. Clte moyennement satsisfaite au niveau du repassage=> formation prévue le 11.12apm, au niveau du ménage ok.<br />\r\n7.12: VA => formation de repassage le 11.12 facturé à taux 0.00€ + VA fera point avec mme BAGDADI suite pblm sur presta du 4.12 où mme bagdadi n\'a pas bien compris la demande de la clte. Rpse par mail à mme TISON.<br />\r\n9.12: Mail clt qui n\'est pas du tout satisfaite des presta de mme bagdadi=> arrêt des presta. VA doit appeler la clte <br />\r\n10.12: Mail clte pour lui confirmer que ns avions bien récupéré ses clés à l\'agence.<br />\r\n15.12: VA a vu MMe TISON qui souhaite tjrs bénéficier de presta=> reprise en janv 2010. <br />\r\n28.12: Mail clte pour lui proposer des presta le mardi avec mme azzouzi et le vendredi apm avec mme agrhaba.<br />\r\n29.12: Clte ne peut que le lundi + jeudi ou vendredi.<br />\r\n30.12: Appel clte pour proposer Mlle MORIN lundi & jeudi 13h30/15h30. Clte ok . Envoie mail ce jour à la clte<br />\r\n04.1: mise en place de mlle morin<br />\r\n11.01: Mail clte pour point qualité<br />\r\n13.01/ cLTE MOYENNEMENT SATISFAITE. Souhaite ne plus avoir de presta le jeudi pour le repassage \"par crainte\". Je lui ai proposé Mme AGRHABA le vendredi à 14h15 pour du repassage. <br />\r\n14.01: La clte n\'accpet pas notre offre. Préfère faire son repassage elle-même. Mlle MORIN informée.','',0,9),(21070,'1',5031,0,1,5,'2009-11-18 13:12:00',0,'Madame, <br />\r\n<br />\r\nVous avez eu recours aux services de notre société le 30 octobre 2009 pour une prestation de ménage réalisée à votre domicile 24-26 rue de Reuilly 75012 Paris. <br />\r\n<br />\r\nNous vous avons adressé une facture papier qui nous a été retournée. <br />\r\n<br />\r\nVous trouverez ci-joint votre facture pour un montant de 88,00 €, merci de bien vouloir nous faire parvenir le règlement à : Ménage et Compagnie 10 rue des Pavillons 92800 Puteaux. Si vous souhaitez effectuer un virement bancaire, vous trouverez ci-joint le RIB de notre société.<br />\r\n<br />\r\nVous en souhaitant bonne réception. <br />\r\n<br />\r\nNous restons à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier <br />\r\n','-2',21069,2),(21071,'0',1260,322,4,0,'2009-11-18 13:13:00',0,'18.11: Suite contrôle de pointage j\'ai constaté que j\'avais commis une erreur de saisie sur ce dossier. En effet depuis le 11.05 la clte a demandé 2x2h/sem. Or j\'ai saisi 2h le lundi + 3h le jeudi!!!!<br />\r\nCalculs des heures trop facturées : 1h le 14.05 + juin (4.06+11.06+18+25)=4h + juillet (2+9+16+23)= 4h + août (13.08+27.08) = 2h + septembre (3+10+17) = 3h + octobre (1+8+15+22+29) = 5h. Novembre mis à jour ce jour. TOTAL heures trop facturées = 19h!!!<br />\r\n18.11: Clte a rappelé. Elle n\'avait rien remarqué ok pour facturer à taux 0€ => 18h en nov à taux 0€ + presta du 3.12 1h à 0€ TOTAL 19h déduit','',0,9),(21073,'0',3859,1080,4,0,'2009-11-18 13:31:00',0,'18.11: La clte m\'informe qu\'elle annule des dates 26.11 + du 3.12 au 20.12. A compter du 31.12 intervention que le jeudi','',0,9),(21074,'0',4996,1249,4,0,'2009-11-18 13:41:00',0,'18/11/09 clte prévenue attente pr rplct annulation le 20/11/09.','',0,10),(21409,'1',2022,472,6,0,'2009-11-24 09:17:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière:21/12/09<br />\r\nReprise :04/01/10<br />\r\n','',0,10),(21927,'0',5248,0,4,0,'2009-12-03 17:57:00',0,'LE CLIENT A TROUVE QQUN','',0,9),(21078,'1',4812,1174,4,0,'2009-11-18 14:32:00',0,'18/11/09 PAS DE RPLCT POSSIBLE ANNULATION PRESTATION DU 17/11/09 LAISSE MESS RÉPONDEUR DE LA CLTE.','',0,10),(21586,'1',4042,0,1,1,'2009-11-27 11:51:00',0,'relance factures. Je l\'ai eu, il régle ce jour après réception de notre RIB par mail.','-2',10140,19),(21081,'0',1133,0,1,0,'2009-11-18 15:11:00',0,'controle du 18/11/09 : très bien passé','',0,21),(21082,'0',5139,1089,1,0,'2009-11-18 15:16:00',0,'18/11/09 : très satisafaite de Jessica Gomez','',0,21),(21083,'0',0,112,7,0,'2009-11-18 15:26:00',0,'abs injustifiée le 13/11/09 cause pas pu faire rplct enf malade.','',0,10),(21084,'0',0,1326,7,1,'2009-11-18 15:30:43',0,'Vérification des références','-2',0,15),(21085,'0',0,1326,7,1,'2009-11-18 15:00:00',1,'','-2',21084,15),(21089,'1',3332,1274,4,0,'2009-11-18 15:54:00',0,'18/11/09 PRESTATION à 13H30 CLTE OK MAIS SOUHAITE à L\'AVENIR AVOIR SA PRESTATION LE MATIN SINON CHANGE DE PRESTATAIRE.','',0,10),(21090,'0',5258,532,1,0,'2009-11-18 16:07:00',0,'18/11/09 : très contente du Natalie','',0,21),(21091,'1',197,0,1,1,'2009-11-18 16:19:00',0,'Repassage OK, mais ne prend aucune initiative et ménage à peine fait à chaque fois.<br />\r\n<br />\r\nChangement d\'intervenante pour la semaine prochaine, conserve la presta du 19/11. Pas de contrainte jr/H même si préférence pour FDS. A besoin de qq qui prenne des initiatives maintenant que ses enfts st nés.','-2',21027,2),(21092,'1',5347,0,3,0,'2009-11-18 16:22:00',0,'','',0,2),(21093,'1',5347,0,3,1,'2009-11-18 16:22:00',0,'','-2',21092,2),(21094,'1',197,0,1,1,'2009-11-19 09:00:00',1,'','-2',21027,2),(21098,'1',20,0,1,0,'2009-11-18 16:59:00',0,'Enquète satisfaction :Aucune prise d\'initiative','',0,2),(21101,'1',2036,0,1,0,'2009-11-18 17:02:00',0,'Enquète satisfaction : Elle nous a recommandé auprés de son voisin qui voulait absolument Mme Hibou. Nous n\'avons pas pu répondre à sa demande puisque le planning de Mme Hibou était complet','',0,2),(21100,'1',631,0,1,0,'2009-11-18 17:00:00',0,'Enquète satisfaction : RAS','',0,2),(21102,'1',3285,0,1,0,'2009-11-18 17:05:00',0,'Enquète de satisfaction : RAS','',0,2),(21103,'1',109,0,1,0,'2009-11-18 17:05:00',0,'Enquète de satisfaction : RAS','',0,2),(21104,'1',3263,0,1,0,'2009-11-18 17:06:00',0,'Enquète de satisfaction : RAS','',0,2),(21105,'1',745,0,1,0,'2009-11-18 17:07:00',0,'Enquète de satisfaction : RAS','',0,2),(21106,'1',650,0,1,0,'2009-11-18 17:08:00',0,'Enquète de satisfaction : RAS','',0,2),(21881,'1',3860,0,1,0,'2009-12-02 14:46:00',0,'E.S : RAS','',0,2),(21108,'1',3355,0,1,0,'2009-11-18 17:09:00',0,'Enquète de satisfaction : Elle nous a déjà recommandé a plusieurs personnes.<br />\r\n','',0,2),(21109,'1',2683,0,1,0,'2009-11-18 17:10:00',0,'Enquète de satisfaction : RAS','',0,2),(21110,'1',3782,0,1,0,'2009-11-18 17:11:00',0,'Enquète de satisfaction : RAS','',0,2),(21111,'1',676,0,1,0,'2009-11-18 17:13:00',0,'Enquète satisfaction : Problème concernant les remplacement + pas de réponse à certains mails + pas complétement satisfait concernant les prestations, jp@bugat.net<br />\r\n','',0,2),(21112,'1',569,0,1,0,'2009-11-18 17:14:00',0,'Enquète satisfaction : RAS','',0,2),(21113,'1',2741,0,1,0,'2009-11-18 17:18:00',0,'Enquète satisfaction : RAS. Petits retards de temps en temps.','',0,2),(21114,'1',4540,0,1,0,'2009-11-18 17:19:00',0,'Enquète satisfaction : elle a 3h au lieu de 4h, elle n\'a pas de femme de ménage mais c\'est le formateur qui vient faire le ménage. Pas satisfaite du pointage. Le ménage n\'est pas toujours fait comme elle veut.<br />\r\n','',0,2),(21115,'1',4596,0,1,0,'2009-11-18 17:21:00',0,'Enquète de satisfaction : RAS','',0,2),(21116,'1',2614,0,1,0,'2009-11-18 17:22:00',0,'Enquète de satisfaction : Elle trouve que les factures ne sont pas claires.','',0,2),(21117,'1',4768,0,1,0,'2009-11-18 17:23:00',0,'Enquète de satisfaction : RAS','',0,2),(21118,'1',2475,0,1,0,'2009-11-18 17:24:00',0,'Enquète de satisfaction : RAS','',0,2),(21119,'1',165,0,1,0,'2009-11-18 17:24:00',0,'Enquète de satisfaction : RAS','',0,2),(21120,'1',2703,0,1,0,'2009-11-18 17:25:00',0,'Enquète satisfaction : La femme de ménage ne prend pas du tout en compte les remarques.<br />\r\n','',0,2),(21121,'1',13,0,1,0,'2009-11-18 17:26:00',0,'Enquète satisfaction : RAS','',0,2),(21122,'1',4757,1244,4,0,'2009-11-18 17:27:00',0,'18.11: Aprés vérif solde débiteur de 1003.00€. Or clte souhaitait prélèvement. vérifier si prélèvement effectué oct+nov<br />\r\n19.11: VA a contrôler aucune saisir info sur site BP => mess rpdr clte pour informer le pblm et si possible ns pouvions faire le prélèvement total de 1003.00€ ou ou si fractionner<br />\r\n20.11: Clte ok pour prélèvement des sommes ','',0,9),(21123,'1',1356,0,9,1,'2009-11-18 17:31:00',0,'Les clients ont trouvé une autre solution pour le moment','-2',19665,2),(21124,'1',4115,854,4,0,'2009-11-18 17:32:00',0,'18.11: envoie courrier de relance pour factures non payées 444.00€<br />\r\n27.11 : LE CLIENT M INFORME QU IL NOUS ENVOIE CE JOUR LES REGLEMENTS ','',0,9),(21125,'1',594,0,1,0,'2009-11-18 17:32:00',0,'Enquète satisfaction : Elle a déjà recommandé nos services à des amis qui ont signé avec M&C. Elle pensait avoir une compensation comme 2h offertes.<br />\r\n','',0,2),(21126,'1',3503,0,1,0,'2009-11-18 17:33:00',0,'Enquète satisfaction : La femme de ménage prend aucune initiative. Elle souhaiterai être prevenu bien à l\'avance quand la prestation est annulée.<br />\r\n','',0,2),(21127,'1',5341,0,3,1,'2009-11-18 17:53:00',0,'','-2',20987,19),(21508,'1',5317,156,4,0,'2009-11-25 17:21:00',0,'25.11: Mess rpdr clt pour lui propsoer mem merzi ts les 15 jours le mardi à partir du 1.12. <br />\r\nMme merzi ok mais pblm sur alternance de m. macron. Elle y va mardi prochain. Dc démarrage clt le 8.12. Voir si possibilité d\'1 presta le mercredi 2.12. Car le clt pour sa 1er presta souhaité le mercredi pour être présent. Aprés les jours lui sont indifférents.<br />\r\nmessage repondeur pour informer le client qu\'en réalité l\'alternance ne peut commencer qu\'à partir du mardi 8 : soit il prend une presta le 02.12 comme c\'était convenu suivi d\'1 presta le 8 puis tous les 15 jours soit on annule le 2 et démarrage le mercredi 9.12 PUIS PR2VENIR MME MERZI<br />\r\nPROGRAMMER ENSUITE UNE MISE EN PLACE :<br />\r\nMME MERZI SE PRESENTE SEULE AU DOMICILE DU CLIENT POUR UNE PREMIERE PRESTA / PROGRAMMER UN POINT QUALITE<br />\r\n7.12: Messages rpdrs clts pour savoir si satisfait du travail de mme merzi + savoir si elle intervient demain ou le 22.12.<br />\r\n7.12: Mme MERZI m\'informe que le clte annule le 22.12 <br />\r\n8.12: La clte a rappelé maintien sa presta du 8.12 + annule celle du 22.12<br />\r\n','',0,9),(21128,'1',4201,0,4,0,'2009-11-18 22:06:00',0,'LA CLIENTE VEUT UNE PRESTA PONCTUELLE DE 4H DANS L APPARTEMENT DE SA MERE QUI PART EN MAISON DE RETRAITE ENTRE LE 23 ET LE 30.11 / TROUVER QQUN ET PREVENIR LA CLIENTE QQUES JOURS AVANT POUR QU ELLE AIT LE TPS D AMMENER LE MATERIEL. VOIR AVEC ELLE QUI ON FACTURE CAR ON PEUT AJOUTER LA PRESTA A SON DOSSIER. <br />\r\nADRESSE : LES COLLINES D ESTANOVE BAT. A 14 RUE DE L ESCOUTADOU A MTP<br />\r\n19.11: j\'ai informé clte presta avec mme boyer le 27.11 de 9h à 13h. La clte doit déposer cles à l\'agence.<br />\r\n25.11: M. PINGUET a déposé les clefs de l\'appart.<br />\r\n30.11: Mme BOYER m\'a ramené les cles. M. ZANONE les a récupéré','',0,9),(21131,'0',4744,0,4,1,'2010-05-25 22:31:00',1,'CONTACT LE 19.05 : NOUS ADRESSE LE CHAQUE CE JOUR<br />\r\nCHAQUE RECU ???','-2',16637,9),(21133,'0',4658,1230,4,0,'2009-11-12 09:03:00',0,'mois +6 : message BV + envoi enquete','',0,21),(21304,'0',5182,0,1,0,'2009-11-23 10:03:00',0,'MESSAGE DE LA CLIENTE POUR DIRE QU ELLE EST TRES SATISFAITE DE MME MAXANT','',0,9),(21135,'1',2971,1244,4,0,'2009-11-19 09:33:00',0,'19.11: CLTE DEMANDE D2MARRAGE A 9H A COMPTER DE CE JOUR; OK','',0,9),(21136,'0',4251,660,4,0,'2009-11-19 10:15:00',0,'19/11/09 CLIENT SOUHAITE AVANCER LA PRESTATION DU 11/12/09 UN AUTRE JOUR. PROPOSITION LE LUNDI DE 11H30-13H30 ATTENTE RÉPONSE.non annulation prestation.','',0,10),(21137,'1',4247,1084,4,0,'2009-11-19 11:04:00',0,'Bonjour Madame,<br />\r\n<br />\r\nMadame BURGAUD prend donc ses congés du 21/12/09 au 02/01/2010.<br />\r\nJe souhaite annuler les prestations pendant cette période et ne sollicite donc pas de remplacement.<br />\r\nCordialement<br />\r\n<br />\r\nMarylène LEVEQUE<br />\r\n','',0,14),(21138,'0',5217,678,4,0,'2009-11-19 11:21:00',0,'19/11/09 MME SOUCHARD s\'est présentée au domicile du clt mais il y avait personne, elle a attendu 25 min puis est partie. MAJ SOFT','',0,10),(21139,'0',658,217,4,0,'2009-11-19 11:47:00',0,'Elle ne souhaite pas de remplacement pendant abs de vilain','',0,14),(21140,'1',1053,217,4,0,'2009-11-19 11:49:00',0,'OBJET : PRESTATION DE Madame VILAIN <br />\r\nBonjour,<br />\r\n<br />\r\nJe vous remercie de noter notre demande de suspension de prestation du 14/12/2009 au 04/01/2010<br />\r\n<br />\r\nDans l’attente de votre confirmation par retour de mail.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nPierre-Yves BEAUGEARD<br />\r\nIsabelle MARCHAND<br />\r\n9 RUE LAMBERT<br />\r\n44800 SAINT-HERBLAIN <br />\r\n','',0,14),(21141,'1',2867,898,4,0,'2009-11-19 11:52:00',0,'Madame Arbouin,<br />\r\n<br />\r\nJ\'ai bien reçu votre courrier m\'indiquant que Mme Delphine GUY sera en congés du 21 au 26 décembre.<br />\r\nJe vous confirme que je ne souhaite pas de remplaçante durant cette période.<br />\r\n<br />\r\nJ\'en profite pour vous faire part de notre entière satisfaction concernant le travail fourni par Mme GUY qui est une personne agréable et très consciencieuse.<br />\r\n<br />\r\nJe vous souhaite, ainsi qu\'à votre équipe, de très bonnes fêtes de fin d\'année et vous remercie pour les services que vous me rendez.<br />\r\n<br />\r\n<br />\r\nValérie BLONDEL<br />\r\n','',0,14),(21142,'1',4120,853,4,0,'2009-11-19 12:01:00',0,'19/11/09 SI MME SALUMU A LE TEMPS PRESTATION DE MME STENGER L\'APRES-MIDI SINON PAS DE PRESTATION.','',0,10),(21143,'1',4908,1245,5,0,'2009-11-19 12:37:00',0,'19.11: Mme BARRA m\'a appelé pour m\'informer que l\'allumeur auto de la plaque de gaz ne cesse de faire \"tic-tic\" comme si on allait allumé le four.<br />\r\nJ\'ai contacté clte pour lui demander où se situer la robinet du gaz afin de la couper par sécurité (sous évier à drte). J\'ai convenu avec la clte que je l\'a rappellerai demain afin de savoir si le pblm persiste. Mme BARRA a coupé le gaz.<br />\r\n20.11: J\'ai eut la clte. Qd elle est rentré il n\'y avait plu de pblm!!','',0,9),(21208,'1',2718,678,4,0,'2009-11-20 10:51:00',0,'Annulation prestation 13/11/09 au dernier moment facturée.','',0,10),(21145,'1',5218,678,7,6,'2009-11-19 11:00:00',0,'Suite à mon ctrl constat: en 2h heures interv trop de travail. Envois de mail pour en faire par à la clte le 19/11/09 à 12h48','-2',20940,10),(21146,'1',89,0,1,0,'2009-11-19 14:13:00',0,'Enquète satisfaction : RAS','',0,2),(21147,'1',22,0,1,0,'2009-11-19 14:14:00',0,'Enquète satisfaction : RAS','',0,2),(21148,'0',707,1316,4,0,'2009-11-19 14:19:00',0,'19.11: Mlle BONNETON en formation le 24.11 => remplacement avec mme maxant même jour et même horaire. Mess Mlle bonneton pour qu\'elle ns laisse les cles du clt lundi à l\'agence pour que Mme MAXANT puisse les récupérer en allant sur sa presta<br />\r\n23.11 relance mlle bonneton pour avoir les cles ajd\'hui.','',0,9),(21150,'0',3856,403,1,0,'2009-11-10 09:00:00',0,'controle du 10/11/09 : RAS','',0,21),(21153,'1',2056,1150,4,0,'2009-11-19 15:15:00',0,'19.11: La clte a eut VA qui lui a demandé le n° de tel de mme tironi. J\'ai eut mme tironi qui est ok pour qu\'on transmette son n°. Mess rpdr clte pour communiquer n°','',0,9),(21154,'0',1592,0,4,0,'2009-11-19 15:24:00',0,'19.11: Mess de la clte ns demandant de lui rendre ses cles et qu\'elle n\'avait pas eut de nos nouvelles depuis 3 mois.<br />\r\nMess rpdr clte pour lui dire qu\'elle n\'avais jamais donné suite à mon dernier appel, et que j\'avais mis fin à son contrat. VA se propose de ramener les clés clte le 20.11 en début d\'apm.','',0,9),(21156,'1',5055,865,4,0,'2009-11-19 15:38:00',0,'TEXTO DE MLLE FRANCOIS \"je vous informe que je n\'ai pas travaillé ce matin mais j\'irai jeudi prochain en accord avec Mme MOREAU\"','',0,14),(21157,'1',4008,237,4,0,'2009-11-19 15:47:00',0,'Madame,<br />\r\nnous ne nous absentons pas sur la fin de l\'année, et nous souhaitons donc avoir les prestations des jeudi, y compris les 24 et 31 décembre. Par contre nous serons absents quelques jours en janvier, et nous désirons annuler la prestation du jeudi 14 janvier 2010.<br />\r\nBonne fin d\'année et joyeuses fêtes.<br />\r\nYvonne BELLOCQ<br />\r\n<br />\r\nEnvoi courrier à Mme MOISAN avec BS de nov','',0,14),(21159,'0',2794,1084,4,0,'2009-11-19 15:53:00',0,'prévoir remplacement pendant congés de noël <br />\r\nLE 21/12 OBLIGATOIREMENT A 8H15<br />\r\nLE 28/12 OU 29/12 AM','',0,14),(21160,'1',5270,1084,4,0,'2009-11-19 15:55:00',0,'prévoir remplacement noël abs Burgaud','',0,14),(22543,'0',0,1355,7,1,'2009-12-15 17:50:33',0,'Vérification des références','-2',0,46),(22484,'1',4542,0,5,1,'2009-12-15 11:12:00',0,'Monsieur Orget, <br />\r\n <br />\r\nSuite à la prestation de ménage effectuée ce jour à mon appartement, je constate les faits suivants :<br />\r\nDans la salle de bains, n\'ont pas été nettoyés :<br />\r\n- la robinetterie de la douche<br />\r\n- la robinetterie du lavabo<br />\r\n- la vasque du lavabo<br />\r\n- le dessus du meuble dont les objets n\'ont pas été déplacés pour faire la poussière<br />\r\n- les WC qui ne sont jamais nettoyé à l\'eau de javel<br />\r\n <br />\r\nDans la cuisine, n\'ont pas été nettoyés :<br />\r\n- l\'évier<br />\r\n- la cuisinière uniquement de façon sommaire<br />\r\n- le plan de travail autour de la cuisinière<br />\r\n- l\'extérieur du frigo<br />\r\n- l\'extérieur du lave-vaisselle<br />\r\n- le sol sur lequel il subsiste encore des tâches<br />\r\n <br />\r\nDans la pièce à vivre :<br />\r\n- le bureau n\'a pas été nettoyé correctement puisqu\'il susbsite encore des tâches que je viens de faire partir avec du produit à vitres et un chiffon<br />\r\n <br />\r\nDans l\'entrée :<br />\r\n- les tiroirs de la commode n\'ont pas été dépoussiérés<br />\r\n <br />\r\nJe paye 156 euros pour une prestation de deux heures par semaine, soit huit heures par mois et le résultat n\'est malheureusement pas là. <br />\r\nPour obtenir le même résultat de travail, vous comprenez bien que je préfère y passer une heure chaque week end et ne rien payer !!!<br />\r\n <br />\r\nAu risque de me répéter, il ne me semble pas impossible de réaliser un ménage complet en deux heures dans un studio de 35m²...<br />\r\nMais peut-être que je me trompe. A vous de me le dire...<br />\r\n <br />\r\nJe vous souhaite bonne réception de cet e-mail.<br />\r\nCordialement,<br />\r\n <br />\r\nMarjorie HUBEAU<br />\r\n06.25.04.11.24<br />\r\n ','-2',22483,19),(21163,'0',4393,1152,4,0,'2009-11-19 15:57:00',0,'prévenir Mme LE BRIS abs MME HAMON le 30/12/09<br />\r\nEnvoi courrier à Mme LE BRIS avec BS de nov','',0,14),(21165,'1',616,237,4,0,'2009-11-19 16:03:00',0,'cliente annule le 29/12/09.<br />\r\nPrévenir Mme MOISAN<br />\r\n<br />\r\nEnvoi courrier à Mme MOISAN avec BS de nov','',0,14),(21167,'0',0,1327,7,1,'2009-11-19 16:27:43',0,'Vérification des références','-2',0,21),(21168,'0',0,1327,7,1,'2009-11-19 15:00:00',1,'','-2',21167,21),(21169,'1',5341,0,3,1,'2009-11-19 17:31:00',0,'','-2',20987,19),(21170,'1',5349,0,3,0,'2009-11-19 17:32:00',0,'','',0,19),(21171,'1',5349,0,3,3,'2009-11-19 17:33:00',0,'','-2',21170,19),(21172,'0',5259,903,7,0,'2009-11-20 13:00:00',0,'','-2',0,21),(22687,'0',5180,1215,7,0,'2009-12-07 16:00:00',0,'','-2',0,21),(21174,'0',3856,403,7,0,'2009-11-10 12:00:00',0,'','-2',0,21),(21177,'1',0,1252,5,2,'2009-11-19 17:54:00',0,'Convoquée le 18/11 pour rappel absences et retards + demande faire travail à fond, pas seulement ce qui se voit<br />\r\n<br />\r\nAvertissement n°1 : retards à répétition (6 clients se sont plaints), travail superficiel chez certains, absences et retards sans prévenir','-2',21176,2),(21178,'1',4963,1252,7,0,'2009-11-20 16:30:00',0,'','-2',0,2),(21179,'1',4963,1252,7,6,'2009-11-20 16:30:00',1,'Bcp de poussière pas faite depuis longtps (plinthes, radiateurs, derrière la cafetière sur le plan de travail, ... => ne déplace pas les objets pour faire les poussières); demande de faire 1 pièce à fond par semaine (appt 3 pièces); repassage ok','-2',21178,2),(21270,'1',228,0,1,0,'2009-11-20 21:28:00',0,'Relance factures impayées','',0,2),(21184,'0',1367,1302,5,0,'2009-11-19 18:16:00',0,'18/11/09 : a cassé le verre d\'un tableau. 19/11 : déclaration circonstanciée + photos chez cliente.','',0,12),(21185,'1',228,26,7,0,'2009-11-20 14:30:00',0,'','-2',0,2),(21186,'1',228,26,7,6,'2009-11-20 14:30:00',1,'Ménage et repassage, RAS sauf bcp de traces sur inox, demande de faire, en a fait une partie et Bennet le reste','-2',21185,2),(21188,'1',5315,0,9,1,'2009-11-19 18:31:00',0,'OK Sivathas lundi 23/11 9h-11h, jeudi 26/11 13h30-15h30. Par la suite tous les jeudis AM.','-2',20779,2),(21189,'1',5189,0,9,1,'2009-11-19 18:44:00',0,'OK Ebo mardi 15h30-17h30. RDV 1ère fois vend 9h ou jeudi 18h','-2',20244,2),(21190,'1',5189,0,9,1,'2009-11-20 11:00:00',1,'Date 1er rdv','-2',20244,2),(21191,'0',0,1328,7,1,'2009-11-19 18:50:22',0,'Vérification des références','-2',0,26),(21192,'0',0,1328,7,1,'2009-11-19 15:00:00',1,'','-2',21191,26),(21193,'1',197,0,1,1,'2009-11-19 18:54:00',0,'Msg laissé sur port cliente pour proposer mme Joseph lundi 9h-11h','-2',21027,2),(32408,'0',4188,0,1,0,'2010-08-10 17:25:00',0,'10/08/2010 :De PREL envoyée par courrier','',0,12),(21195,'1',902,1252,1,5,'2009-11-18 11:33:00',0,'Bonjour, <br />\r\n<br />\r\n<br />\r\nIl est 11h30 passé et pas de femme de ménage en vue... Je crois qu\'il serait bon que vous m\'appeliez et que l\'on voit pour une autre option car cela fait 2 fois que la personne n\'est pas au rendez-vous.<br />\r\n<br />\r\n<br />\r\nVendredi je suis disposée à avoir une prestation de ménage car je travaille de mon domicile.<br />\r\n<br />\r\n<br />\r\nVous pouvez me contacter ce jour sans problème.<br />\r\n<br />\r\n<br />\r\nSincères salutations, <br />\r\n<br />\r\n<br />\r\nAlexandra Fihey<br />\r\n','-2',20763,2),(21196,'1',902,1252,1,5,'2009-11-19 09:09:00',0,'Madame, <br />\r\n<br />\r\n<br />\r\nFinalement la personne est arrivée à 11h40 et n\'a fait que 2h de ménage. Je crois qu\'elle a oublié de pointer à distance, donc n\'oubliez pas de lui comptabiliser ses 2h.<br />\r\n<br />\r\n<br />\r\nCependant, il y a un souci dans la ponctualité, j\'aimerais bien voir cela avec vous, <br />\r\n<br />\r\n<br />\r\nJe vous remercie, <br />\r\n<br />\r\n<br />\r\nSincères salutations,<br />\r\n<br />\r\n<br />\r\nAlexandra Fihey<br />\r\n','-2',20763,2),(21198,'1',744,0,1,1,'2009-11-19 10:35:00',0,'Le règlement est revenu car adresse de Boulogne. Il nous le renvoie à Puteaux','-2',20991,2),(21200,'1',2102,1152,4,0,'2009-11-20 10:00:00',0,'bonsoir<br />\r\n <br />\r\nJe viens d\'effectuer le virement de la somme de 152€ correspondant à la dernière facture.<br />\r\n <br />\r\nConcernant les congés de Noël, je souhaite dans la mesure du possible suspendre les prestations des lundi 28-12-2009 et 04-01-2010.<br />\r\n <br />\r\nMerci d\'avance.<br />\r\n<br />\r\nEnvoi courrier à Mme LE BRIS avec BS de nov<br />\r\n <br />\r\nCordialement<br />\r\nMartine HEMON<br />\r\n','',0,14),(21202,'1',3319,594,4,0,'2009-11-20 10:01:00',0,'20.11 : MAIL à MME JOUVE POUR RECUPERER CLES DE LA CLTE.<br />\r\n23.11 : Mme JOUVE a répondu. elle ne pet pas apsser à l\'agence. Voir VA pour récupérer cles.<br />\r\nVA va les récupérer ce mercredi 9.12.09.<br />\r\n7.12 : Mme LARA a eut dispo le mercredi matin de 8h30 à 11h30. Mess rpdr clte pour lui proposer 1 presta le lundi à partir de la semaine prochaine.<br />\r\n9.12: Relance tél clte.<br />\r\n10.12: VA a bien récupéré les cles . La clte n\'a pas rappelé.<br />\r\nDc je met fin au contrat. Mail Mme LARA<br />\r\n11.12: Appel de ma clte tjrs interessée. Ok pour le lundi matin pdt 3h à partir du 4.01.10<br />\r\n5.01:Cte occupée la rappeler.<br />\r\n6.01: Mess rpdr clte pour point qualité<br />\r\n11.01: mess de la clte trés contente de mme lara','',0,9),(21204,'0',4910,0,6,0,'2009-11-20 10:03:00',0,'Annulation client : 1+8/12/09 = 2s st 6h. CREDIT RESTANT : 3s','',0,12),(21206,'0',3806,1269,4,0,'2009-11-20 10:24:00',0,'20.11: Suite pointage mme sanchez n\'effectue pas ses horaires initiales mais environs 9/12h.','',0,9),(21209,'0',5178,561,5,0,'2009-11-10 11:07:00',0,'10/11/09 : pb entre client et intervenante. Intervenante a quitté sans faire sa prestation. ','',0,12),(37814,'1',2400,1541,1,0,'2011-01-27 13:58:00',0,'','',0,10),(21211,'1',1122,1008,4,0,'2009-11-20 11:12:00',0,'20/11/09 MME LAFARGE NS A PRÉVENU QU\'ELLE A FAIT 3H DE PRESTATION AU LIEU DE 4H A LA DDE DU CLT. MAJ SOFT.','',0,10),(21212,'1',2184,1008,4,0,'2009-11-20 11:17:00',0,'Suite Ct de mme LAFARGE clt a demandé 1/2 de +<br />\r\nsoft maj','',0,10),(21539,'1',2741,0,7,1,'2009-11-25 18:50:00',0,'Finalement elle reste à 2*3h car son mari préfère une presta DS et une FDS pour que les sanitaires restent propres !','-2',20653,2),(21215,'1',1357,299,7,0,'2009-11-20 11:51:00',0,'ai signifié par tel à mme lachaud que mme Tarikt ne voulait plus d\'elle parce qu\'elle n\'écoute pas les consignes et passe son temps au téléphone.<br />\r\n<br />\r\nLui ai rappelé les consignes le code de déontologie et qu\'il ne lui saura plus toléré ce genre d\'agissements.','',0,10),(21217,'0',3007,370,4,0,'2009-11-20 13:35:00',0,'cliente annule les 22/12 + 29/12<br />\r\nprévenir boivineau pour 29/12','',0,14),(21221,'1',5247,0,9,1,'2009-11-20 14:12:00',0,'OK Joseph lundi 9h-11h à partir du 23/11','-2',20718,2),(21219,'0',4980,0,4,0,'2009-11-20 13:50:00',0,'Bonjour,<br />\r\n<br />\r\nMme Le Bris m’informe qu’elle ne pourra pas venir le vendredi 27/11 comme convenu mais plutôt le mardi 24/11 de 13h30 à 15h30.<br />\r\n<br />\r\nVous souhaitant bonne réception du présent e-mail<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nC.Brin<br />\r\n','',0,14),(21220,'1',5341,0,3,4,'2009-11-20 13:51:00',0,'','-2',20987,19),(21223,'1',5152,0,1,1,'2009-11-20 14:27:00',0,'Msg laissé sur port cliente personne à proposer le merc ou jeudi à l\'H du déjeuner. Seule dispo mme Fortes mardi 9h-11h','-2',20363,2),(21224,'1',5107,0,1,1,'2009-11-20 14:29:00',0,'Cliente satisfaite, occupée ns rappelle','-2',20361,2),(21619,'1',5383,26,1,0,'2009-11-05 17:38:00',0,'Msg laissé sur port client car dossier Serena fini depuis le 29/10/09, savoir si poursuit les presta avec mme Thiam','',0,2),(21226,'1',5189,0,9,1,'2009-11-20 14:32:00',0,'Msg laissé sur port client pour proposer 1er rdv soit jeudi à partir de 18h, soit vend 9h','-2',20244,2),(21227,'1',197,0,1,1,'2009-11-20 14:33:00',0,'Le lundi ne l\'arrange pas, elle continue pour le moment avec mme Sivathas ... Pas possible !','-2',21027,2),(21228,'1',197,0,1,1,'2009-11-23 10:34:00',1,'','-2',21027,2),(21229,'1',264,0,7,1,'2009-11-20 14:38:00',0,'Cliente prévenue mais déçue de ce nouveau changement. OK pour mme Miroud lundi/jeudi à partir du 07/12 car la cliente sera absente la semaine du 30/11 et il n\'y aura personne pour l\'accueillir','-2',20651,2),(21230,'1',264,0,7,1,'2009-12-03 14:40:00',1,'Confirmer H lundi 07/12','-2',20651,2),(21231,'1',693,253,4,0,'2009-11-20 14:43:00',0,'CLIENTE ANNULE LE 21/12+28/12<br />\r\nSALARIEE PRÉVENUE COURRIER BS','',0,14),(21232,'1',2741,0,7,1,'2009-11-20 14:44:00',0,'Msg laissé sur port cliente pour informer dem mme Alves + savoir si contraintes jr/H pour trouver une nouvelle intervenante','-2',20653,2),(21233,'1',2741,0,7,1,'2009-11-25 14:45:00',1,'','-2',20653,2),(21234,'1',95,0,7,1,'2009-11-20 14:48:00',0,'Client prévenu de la dem de mme Alves, souhaite qq de même qualité. Pas de contraintes jr/H, 2 presta distinctes','-2',20656,2),(21394,'1',95,0,7,5,'2009-11-23 18:54:00',0,'Chère Madame,<br />\r\n<br />\r\nComme avec mon épouse nous pensons nous absenter de Paris la plupart du mois de décembre, je propose que nous parlions du remplacement de l\'intervenante au début de 2010.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nClaude Duval<br />\r\n','-2',20656,2),(21236,'1',1812,0,7,1,'2009-11-20 14:52:00',0,'Msg laissé sur port client pour informer dem mme Alves + connaitre contraintes jr/H','-2',20658,2),(21237,'1',1812,0,7,1,'2009-11-25 14:52:00',1,'','-2',20658,2),(21238,'0',0,1329,7,1,'2009-11-20 15:13:37',0,'Vérification des références','-2',0,10),(21239,'0',0,1329,7,1,'2009-11-20 15:00:00',1,'','-2',21238,10),(21240,'1',1746,1253,1,0,'2009-11-20 15:10:00',0,'Cliente passe à 3h à partir d\'aujourd\'hui. Intervenante gentille mais stupide ! passe serpi avec cif, ne nettoie pas la table basse avec pdt vitres, lui a demandé de nettoyer les wc avec javel mais elle pense qu\'elle ne l\'a pas fait => ne comprend pas pourquoi le personnel n\'est pas formé !!!<br />\r\n<br />\r\nVoir pour trouver qq d\'autre vend n\'importe quelle H','',0,2),(21241,'1',3087,253,4,0,'2009-11-20 15:14:00',0,'ELLE N A PAS PU POINTER CE JOUR CAR CLIENTE EN LIGNE','',0,14),(21515,'1',2299,0,5,1,'2009-11-25 19:07:00',0,'SMS envoyé à la cliente : Bonsoir, il n\'est malheureusement pas possible de décaler votre prestation à vendredi car Bennet n\'a pas de disponibilité. Pour les prestations passées, il dit avoir fait son travail comme à l\'habitude en dehors du fait d\'avoir mis un peu plus de temps pour le repassage de la parure de draps la semaine dernière. J\'espère que cette discussion lui permettra de fournir à l\'avenir la qualité des prestations précédentes. Cordialement, Magalie','-2',21483,2),(21243,'0',5359,0,3,0,'2009-11-20 15:18:00',0,'INTERESSEE PAR 3H HEBDO / FILLE DE MME CARTIER <br />\r\nVA a rdz_vs chez clte jeudi 26.11 à 12h15<br />\r\n26.11: VA a eut rdz-vs avec la clte. Intervention n\'importe quand => mme maxant le mercredi apm car intervient chez robles avant.<br />\r\nMme MAXANT OK pour commencer dès sem. prochaine<br />\r\n27.11/ cLTE OK POUR INTER A PARTIR DU 2.12.09<br />\r\n3.12: Mess rpdr clte pour point qualité<br />\r\n8.12: Pas d\'appel de la clte => nouveau suivi après la presta de demain<br />\r\n10.12: Clte satisfaite de mme MAXANT','',0,9),(21245,'1',2028,657,4,0,'2009-11-20 15:20:00',0,'20/11/09 annulation prestation du 26/11/09 maj soft. fdm prévenue;','',0,10),(32403,'0',6341,0,1,0,'2010-08-10 17:12:00',0,'10/08/2010 : De PREL envoyée par courrier<br />\r\n11/10/2010 : mail clt : satisfait Mme PEZSHKIAN<br />\r\n1er fev 2011 : courrier retards paiements = frais à parir de mars 2011<br />\r\n25/02/2011 : rel par mail + courrier','',0,12),(21247,'0',0,1330,7,1,'2009-11-20 15:33:08',0,'Vérification des références','-2',0,10),(21248,'0',0,1330,7,1,'2009-11-20 15:00:00',1,'','-2',21247,10),(22230,'0',3414,853,6,0,'2009-12-09 13:06:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :23/12/09<br />\r\nreprise :06/01/10','',0,10),(21250,'0',0,1331,7,1,'2009-11-20 15:52:39',0,'Vérification des références','-2',0,10),(21251,'0',0,1331,7,1,'2009-11-20 15:00:00',1,'','-2',21250,10),(21252,'1',3406,1262,4,0,'2009-11-20 16:35:00',0,'remplacement le 22/12/09 à prévoir','',0,14),(22747,'1',2808,0,4,0,'2009-12-22 12:23:00',0,'Madame GUGLIERI Fred<br />\r\nDomicile : 01 42 74 45 95 Portable : 06 03 55 80 18 24, rue Beaubourg<br />\r\n75003 PARIS 3<br />\r\n<br />\r\nDésire que vous la rappeliez car elle a déménagé et désire que vous la rappeliez pour faire le point sur les dates modifiées.<br />\r\nMerci.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 18 décembre 2009 à 10:26<br />\r\n','',0,2),(21254,'0',3406,1262,1,0,'2009-11-20 16:36:00',0,'client moyennement satisfait.<br />\r\nil faut qu\'elle prenne en compte les remarques : <br />\r\n- ne pas ranger ni toucher au papier<br />\r\n- ne pas prendre des initiatives sans lui en parler<br />\r\n- faire attention aux pieds des meubles en passant l\'aspirateur<br />\r\n- ne pas passer l\'aspirateur mais le balai dans les pièces salles (wc / sdb / laverie)<br />\r\n','',0,14),(21255,'1',4076,0,4,0,'2009-11-20 16:39:00',0,'LA CLIENTE ANNULE LA PRESTA DU 23.11 AU DERNIER MOMENT / ELLE NE SE SOUVENAIT PAS DU PREAVIS DE 72H / J OFFRE LA PRESTA POUR CETTE FOIS / LA PROCHAINE FOIS FACTURER','',0,9),(21256,'1',3637,0,4,0,'2009-11-20 16:42:00',0,'MME LUVUVAMU A SU PARTIR A 15H30 CAR SA FILLE ETAIT MALADE / ELLE RECUPERERA LUNDI 23 1H30','',0,9),(21257,'1',1102,237,4,0,'2009-11-20 17:28:00',0,'salariée a prévenue annulation le 14/01/09','',0,14),(21307,'1',5237,1316,1,0,'2009-11-23 10:13:00',0,'LA CLIENTE EST SATISFAITE DES PRESTAS : PREMIERE IMPRESSION TRES BONNE','',0,9),(21258,'1',2663,0,9,1,'2009-11-20 21:08:00',0,'Le client n\'a pas de contrainte, le principal est de lui trouver qq rapidement','-2',20390,2),(21259,'1',2663,0,1,0,'2009-11-20 21:10:00',0,'Relance factures impayées','',0,2),(21260,'1',2663,0,1,1,'2009-11-20 21:10:00',0,'04/09 la presta n\'a pas eu lieu car le client était en vac, il prend 1h à sa charge pour le déplacement de mme Omar; 18/09 elle n\'a fait qu\'1h car elle était arrivée à 12h30 et le client est arrivé à 13h30 => avoir 2h sur sept<br />\r\n<br />\r\nEnvoie son règlement','-2',21259,2),(21261,'1',2475,0,1,0,'2009-11-20 21:15:00',0,'Relance factures impayées','',0,2),(21262,'1',2475,0,1,1,'2009-11-20 21:15:00',0,'Envoyer duplicata par mail (elie.chancrogne@free.fr)','-2',21261,2),(21263,'1',2475,0,1,5,'2009-11-20 21:20:00',0,'Monsieur,<br />\r\n<br />\r\nSuite à notre conversation téléphonique de ce jour, veuillez trouver ci-joint un duplicata de vos factures pour les mois de septembre et octobre 2009.<br />\r\n<br />\r\nMerci d’adresser votre règlement à l’adresse suivante : Ménage et Compagnie 10 rue des Pavillons 92800 Puteaux<br />\r\n<br />\r\nVous en souhaitant bonne réception.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier <br />\r\n','-2',21261,2),(21264,'1',3904,0,1,0,'2009-11-20 21:21:00',0,'Relance factures impayées','',0,2),(21265,'1',3904,0,1,1,'2009-11-20 21:22:00',0,'Dsl mais elle est en retard ds son courrier ! <br />\r\nEnvoie le règlement sept + oct => 513€','-2',21264,2),(21266,'1',1098,0,1,0,'2009-11-20 21:23:00',0,'Relance factures impayées','',0,2),(21267,'1',1098,0,1,1,'2009-11-20 21:23:00',0,'Msg laissé sur port cliente régler les 2 fact en retard (sept + oct => 592€)','-2',21266,2),(21268,'1',5019,0,1,0,'2009-11-20 21:25:00',0,'Relance factures impayées','',0,2),(21269,'1',5019,0,1,1,'2009-11-20 21:25:00',0,'Msg laissé sur port client pour régler les 2 fact en retard (sept + oct => 285€)','-2',21268,2),(21271,'1',228,0,1,1,'2009-11-20 21:28:00',0,'Msg laissé sur port cliente pour régler fact en retard (sept + oct => 337,50€)<br />\r\n<br />\r\nPresta 04/09 est due car ns avons été prévenus à 12h20 que la presta ne pouvait pas avoir lieu car il n\'y aurait personne pour ouvrir à mme Thiam. Cliente savait que mme Thiam était en vacances jusqu\'à fin sept car Aissa lui avait laissé un msg au mois de juin + informée en même temps que nous n\'avions personne pour le remplacement et au final elle a pu avoir des presta avec mme Camara car un autre client s\'est désisté','-2',21270,2),(21272,'1',4634,0,1,0,'2009-11-20 21:32:00',0,'Factures impayées','',0,2),(21273,'1',4634,0,1,1,'2009-11-20 21:33:00',0,'Client nous a contacté il y a peu pour dire qu\'il attendait ses CESU','-2',21272,2),(21274,'1',219,0,1,0,'2009-11-20 21:33:00',0,'Relance factures impayées','',0,2),(21275,'1',219,0,1,1,'2009-11-20 21:34:00',0,'Msg laissé sur port cliente pour régler fact en retard (sept + oct => 399€)','-2',21274,2),(21276,'1',578,0,1,0,'2009-11-20 21:35:00',0,'Relance factures impayées','',0,2),(21277,'1',578,0,1,1,'2009-11-20 21:35:00',0,'Msg laissé sur port cliente pour régler fact en retard (sept + oct => 910€)','-2',21276,2),(21278,'1',1857,0,1,0,'2009-11-20 21:36:00',0,'Relance factures impayées','',0,2),(21279,'1',1857,0,1,1,'2009-11-20 21:36:00',0,'Envoie son règlement pour les 3 fact => 507€','-2',21278,2),(21280,'1',887,0,1,0,'2009-11-20 21:37:00',0,'Relance factures impayées','',0,2),(21281,'1',887,0,1,1,'2009-11-20 21:37:00',0,'Envoie le règlement des 2 fact => 592€, ne pensait pas avoir de fact en retard !','-2',21280,2),(21282,'1',1184,0,1,0,'2009-11-20 21:38:00',0,'Relance factures impayées','',0,2),(21283,'1',1184,0,1,1,'2009-11-20 21:38:00',0,'Envoie le règlement des 3 fact => 351€, laisse tjs 78€ en suspend car n\'a pas de nouvelle de mme Roblot pour son parfum !','-2',21282,2),(21284,'1',1391,0,1,0,'2009-11-20 21:40:00',0,'Relance factures impayées','',0,2),(21285,'1',1391,0,1,1,'2009-11-20 21:40:00',0,'Regarde ce qu\'il doit ce week end et envoie son règlement, ne pensait pas avoir des fact en retard !','-2',21284,2),(21286,'1',229,0,1,0,'2009-11-20 21:41:00',0,'Relance factures impayées','',0,2),(21287,'1',229,0,1,1,'2009-11-12 10:41:00',0,'Cliente a demandé le récap de ce qu\'elle doit car elle ne s\'y retrouve pas suite au chq de 1000€ qu\'elle avait envoyé sans connaitre le montant exact de ce qu\'elle nous devait','-2',21286,2),(21288,'1',229,0,1,5,'2009-11-12 14:55:00',0,'Madame,<br />\r\n<br />\r\nSuite à notre conversation téléphonique de ce jour, vous trouverez ci-joint un récapitulatif des règlements de vos factures.<br />\r\n<br />\r\nChèque n°6180011 montant 1000€ encaissé le 06/10/2009 :<br />\r\n<br />\r\n- facture FA10390 (30/06/09) restait à régler 367,50€ (montant total de la facture 472,50€ - 105€ réglé en acompte avec le chèque n°3866380 du 16/06/09)<br />\r\n<br />\r\n- facture FA10780 (31/07/09) 420€<br />\r\n<br />\r\n- facture FA10936 (31/08/09) 52,50€<br />\r\n<br />\r\n- facture FA11174 (30/09/09) règlement partiel de 160€<br />\r\n<br />\r\nAinsi, il vous reste à régler une partie de la facture FA11174 de septembre 2009, soit 260€ et l’intégralité de la facture FA11425 d’octobre 2009, soit 420€.<br />\r\n<br />\r\nLe montant total du à ce jour est donc de 680€.<br />\r\n<br />\r\nEn espérant que ces éléments seront explicites et qu’ils vous aideront à comprendre le montant de vos factures qu’il reste à couvrir.<br />\r\n<br />\r\nJe reste à disposition pour toute demande complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',21286,2),(21289,'1',580,0,2,0,'2009-11-20 21:46:00',0,'Relance factures impayées','',0,2),(21290,'1',580,0,2,5,'2009-11-17 12:34:00',0,'De : sylvie zeppa [mailto:zeppa.s@orange.fr] <br />\r\nEnvoyé : mardi 17 novembre 2009 12:34<br />\r\nÀ : Magalie Garnier<br />\r\nObjet : POINT FACTURATION<br />\r\n<br />\r\n <br />\r\n<br />\r\nBonjour magalie<br />\r\n<br />\r\n<br />\r\nJe suis en train de faire un point sur la facturation ménage, pour me permettre de me mettre à jour, il me manque la facture du 31 juillet N°10785. Pourriez vous me l\'adresser s\'il vous plaît par retour de mail ?<br />\r\n<br />\r\ncordialement<br />\r\n<br />\r\nsylvie zeppa<br />\r\n<br />\r\n','-2',21289,2),(21291,'1',580,0,2,1,'2009-11-17 13:33:00',0,'Bonjour,<br />\r\n<br />\r\nVous trouverez ci-joint la facture du mois de juillet.<br />\r\n<br />\r\nCdlt,<br />\r\n<br />\r\nMagalie<br />\r\n','-2',21289,2),(21292,'1',2224,0,1,0,'2009-11-20 21:49:00',0,'Relance facture impayée','',0,2),(21293,'1',2224,0,1,5,'2009-11-07 10:51:00',0,'Madame,<br />\r\n<br />\r\nDepuis la fin du mois de juin 2009, vous n’avez plus recourt à nos services pour des prestations de ménage et repassage. Cependant, à ce jour nous constatons que la facture n°FA10288 couvrant les prestations réalisées pour le mois de juin 2009, n’a pas été réglée. Peut-être ne l’avez-vous pas reçue ?<br />\r\n<br />\r\nPar conséquent, nous vous demandons de bien vouloir procéder à son règlement afin de pouvoir mettre à jour votre dossier client. Merci de nous faire parvenir votre règlement à l’adresse suivante : Ménage et Compagnie 10 rue des Pavillons 92800 Puteaux.<br />\r\n<br />\r\nNous restons à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',21292,2),(21294,'1',2224,0,1,5,'2009-11-09 13:09:00',0,'De : LENNE Florence [mailto:Florence.LENNE@adp.fr] <br />\r\nEnvoyé : lundi 9 novembre 2009 13:09<br />\r\nÀ : Magalie Garnier<br />\r\nObjet : Re: Facture non réglée<br />\r\n<br />\r\nBonjour<br />\r\n<br />\r\nPouvez vous me faire un point de nos reglements sur 2009?<br />\r\n<br />\r\nJe recherche de mon côte . Mais , pour moi, je n\'ai rien en attente. Tout est paye.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nFlorence Lenne<br />\r\n','-2',21292,2),(21295,'1',2224,0,1,5,'2009-11-09 18:42:00',0,'Bonjour, <br />\r\n<br />\r\nVoici le récapitulatif de vos règlements pour 2009 :<br />\r\n<br />\r\n- 08/01/09 chèque n°1144476 de 420€ en règlement de la facture du 28/11/09<br />\r\n<br />\r\n- 13/02/09 chèque n°6227834 de 866,25€ en règlement des factures du 31/12/08 (446,25€) et 29/01/09 (315€) et acompte de 105€ sur la facture de février 2009<br />\r\n<br />\r\n- 23/03/09 chèque n°1144499 de 157,50€ en règlement de la facture du 28/02/09<br />\r\n<br />\r\n- 28/04/09 chèque n°1144519 de 420€ en règlement de la facture du 31/03/09<br />\r\n<br />\r\n- 03/06/09 chèque n°1144537 de 315€ en règlement de la facture du 30/04/09<br />\r\n<br />\r\n- 26/06/09 chèque n°1144443 de 402,50€ en règlement de la facture du 31/05/09<br />\r\n<br />\r\nPar conséquent, nous n’avons pas reçu de règlement pour la facture du mois de juin 2009, pour un montant de 420€, sauf si vous êtes en mesure de pouvoir nous apporter la preuve contraire.<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCdlt,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',21292,2),(21296,'1',3835,0,1,0,'2009-11-19 17:14:00',0,'Bonjour, <br />\r\n<br />\r\nJe souhaite suspendre les interventions pendant les vacances de Noël soit les mardi 22 et 29 décembre 2009 et reprendre le mardi 5 janvier 2010.<br />\r\n<br />\r\nJe souhaite toujours changer de jour d’intervention pour un mercredi matin, jeudi matin ou vendredi matin avec la même intervenante… resté sans réponse de votre part !<br />\r\n<br />\r\nCordialement','',0,2),(21298,'1',5189,0,9,1,'2009-11-20 21:36:00',0,'Client préfère rencontrer mme Ebo vendredi 9h','-2',20244,2),(21297,'1',3835,0,1,5,'2009-11-20 22:10:00',0,'Bonsoir,<br />\r\n<br />\r\nJe vous confirme la prise en considération des annulations pendant les vacances de Noël.<br />\r\n<br />\r\nPour le changement de jour, mme Beye n’a malheureusement aucune autre disponibilité en fin de semaine, sachant qu’elle effectue 34h de prestations par semaine, son planning est difficilement modifiable, en tout cas pour le moment (des changements peuvent intervenir pour un arrêt client, un déménagement, une demande de changement de jour pour le début de semaine). Si une opportunité se présentait, je ne manquerais pas de vous en informer car votre demande du mois de septembre figure toujours parmi mes priorités.<br />\r\n<br />\r\nDésolée de ne pas pouvoir répondre à votre demande pour le moment.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',21296,2),(21299,'1',5189,0,9,1,'2009-11-23 15:37:00',1,'','-2',20244,2),(21300,'1',5207,1304,1,0,'2009-11-21 09:30:00',0,'Cliente déçue par la 1ère presta','',0,2),(21301,'1',5207,0,1,1,'2009-11-23 10:00:00',1,'','-2',21300,2),(21303,'1',3452,494,4,0,'2009-11-23 09:37:00',0,'23/11/09 annulation prestation du 26/11 et 03/12 maj soft. OK','',0,10),(21311,'1',2650,0,1,0,'2009-11-23 11:06:00',0,'Client arrête pour le moment car va être chez lui suite perte d\'emploi. Il reprendra dès qu\'il pourra','',0,2),(21312,'1',2650,0,1,1,'2009-11-23 11:07:00',0,'Dernière presta le 23/11 car délai 72h (msg laissé par le client le 20/11 pour informer de son arrêt)','-2',21311,2),(21313,'0',5320,1635,1,0,'2009-11-23 11:09:00',0,'21/11/09 : client point : rappel priorité = repassage. <br />\r\nEnquête 2010 : a répondu (BEGASSE)<br />\r\n01/02/02011 : mail pt presta (JOSEPH)','',0,12),(21585,'1',4042,0,1,4,'2009-10-15 11:50:00',0,'relance factures','-2',10140,19),(21315,'1',4242,1080,4,0,'2009-11-23 11:20:00',0,'23.11: Mess rpdr clte pour informer absence de mme philip car enfant malade et pers pour le garder.<br />\r\nJe lui ai proposé 1 inter de 4h jeudi <br />\r\n25.11: Clte ok pour 4h jeudi 26.11. Clte m\'informe que mme philip travaille de manière irrégulière mais est satisfaite.<br />\r\nElle a acheté 1 nouvel aspi. Mess rpdr mme philip pour confirmation<br />\r\n18.12: Mess rpdr clte pour chgmt d\'inter suite AM pour grossesse de Mme PHILIP à compter du 11.01.10<br />\r\n23.12: Relance clte.<br />\r\n23.12: La clte me laisse 1 mess m\'informant qu\'elle annulait demain + 31.12. Voir avec VA si je facture?<br />\r\nLa clte m\'informe qu\'elle prend bien connaissance du mess. Pour elle c\'est mieux le mardi +vendredi que le jeudi. Mais me dit qu\'on verra cela lors de son retour de CP.<br />\r\n4.01: Clte aimerait qlqun lundi+jeudi. Actuellement pblm de santé pas chez elle la joindre au 05.65.49.51.34<br />\r\n13.01: J\'ai appelé la cltye pour l\'informe que demain elle n\'aurait pers. Je l\'appellerai vendredi pour lui dire si Mme JUNIER ou Akani.<br />\r\n18.01: La clta a appelé souhaite au moins 1 presta ds la sem. Voir qui mettre Mlle CANINI a-t-elle rappelé<br />\r\n18.01: mess rpdr clte pour informer presta mardi/vendredi de 14h à 16h.<br />\r\n27.01: Clte ok pour presta de 9/11h mardi 2&16.02 + clta a fait opposition sur son dernier chq','',0,9),(21950,'1',5410,1340,4,0,'2009-12-04 11:18:00',0,'Rencontre le 11/12/09 à 13h<br />\r\nmise en place des prestations la semaine d\'après si tout se passe bien<br />\r\n','',0,14),(21318,'1',3087,253,4,0,'2009-11-23 11:32:00',0,'SOUHAITE UN REMPLACEMENT POUR LE MARDI MATIN MARCHE CAR VENDREDI FÉRIÉ PDT ABS MASURAIS 29/12','',0,14),(21320,'1',4960,1099,4,0,'2009-11-23 11:41:00',0,'23/11/09 abs Mme Gervais grève école. Attente réponse pr rplct.','',0,10),(21321,'0',1786,421,4,0,'2009-11-23 11:47:00',0,'bonjour Bonnie,<br />\r\nfamille plessis - annulation jeudi 24 décembre et lundi 28 décembre 2009<br />\r\nbonne journée <br />\r\n<br />\r\nvalérie<br />\r\n','',0,14),(21322,'1',689,421,4,0,'2009-11-23 11:47:00',0,'bonjour Bonnie,<br />\r\nmr chazalon - maintien du 31 décembre 2009 = annulation de mon congé<br />\r\nvalérie<br />\r\n','',0,14),(21323,'1',4557,0,4,5,'2009-11-23 11:48:00',0,'La nouvelle répartition des heures me semble bcp plus appropriée.<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nM Gervy<br />\r\n','-2',20288,2),(21324,'0',5203,421,4,0,'2009-11-23 11:48:00',0,'bonjour Bonnie,<br />\r\n<br />\r\npenser que mme bonnefon souhaite vivement une prestation le mercredi ap midi 23.12 ou jeudi matin 24.12 pour compenser 25 ferie car elle recoit !<br />\r\net idem pour le 1er de l\'an soit mercredi 30.12 ap midi ou 31.12 matin<br />\r\n<br />\r\n<br />\r\nsinon R.A.S.<br />\r\n<br />\r\nbonne journée <br />\r\n<br />\r\nvalérie<br />\r\n','',0,14),(21326,'1',5151,0,1,5,'2009-11-23 11:49:00',0,'Merci pour votre mail.<br />\r\nEn effet, je serai en formation, je n\'ai pas pu prévenir Mme Miroud car je n\'en ai été informé que le lendemain de sa venue.<br />\r\n<br />\r\nPour l\'instant, les 2 premières prestations se sont bien passées.<br />\r\nMa seule interrogation porte sur le décompte des heures effectuées car elle est arrivée en avance et repartie un peu après l\'heure indiquée.<br />\r\nJe lui ai dit que cela ne me posait pas de problème qu\'elle arrive un quart d\'heure plus tôt (elle prend le risque d\'attendre à la porte car je rentre juste du travail). Comment cela se passe-t-il dans ces cas là ? Je ne suis pas sûre qu\'elle ait téléphoné la 2e fois.<br />\r\n<br />\r\n<br />\r\nCordialement,<br />\r\nMme Ragusa<br />\r\n01 45 48 88 02<br />\r\n06 63 96 85 13<br />\r\n','-2',21325,2),(21327,'1',5151,0,1,5,'2009-11-23 11:50:00',0,'Bonjour,<br />\r\n<br />\r\nMerci de votre retour. Concernant les heures d\'intervention, nous retenons celles qui sont prévues initialement à la signature du contrat par le client, à savoir dans votre cas 3h de prestation (14h-17h). <br />\r\n<br />\r\nLe planning de mme Miroud est fait en fonction de ces heures et elle doit s\'y tenir sauf si elle nous demande de revoir l\'organisation de son planning, ce qui n\'est pas le cas pour le moment.<br />\r\n<br />\r\nJ\'espère que ces quelques éléments vous auront éclairci sur votre interrogation.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',21325,2),(22339,'1',1734,0,1,0,'2009-12-10 17:36:00',0,'E.S : RAS','',0,2),(21445,'1',3948,865,4,0,'2009-11-24 15:32:00',0,'faire le point sur son contrat : diminution de contrat<br />\r\nsavoir si elle a rendu les clés : elle n\'a jamais eu les clés<br />\r\n','',0,14),(21329,'1',5054,1116,1,0,'2009-11-23 12:21:00',0,'Cliente toujours pas pleinement satisfaite des presta, la presta suite à la 1ere remontée était conforme à ce qu\'attendait la cliente mais elle lui avait listé tout ce qu\'il y avait à faire. Cela fait plus d\'1 mois que mme Fortes va chez la cliente et elle n\'arrive tjs pas à s\'organiser toute seule, la cliente a besoin de lui dire ce qu\'il y a à faire à chaque presta. Nettoyage des vitres, encadrement pas fait; vêtements lustrés au repassage. Qd la cliente met des questions dans carnet de liaison, mme Fortes n\'y répond pas (pb fçais ???)<br />\r\n<br />\r\nPassage au lundi/jeudi à partir du 30/11 car mardi/jeudi c\'est trop proche et qd la cliente reçoit du monde elle doit attendre le mardi pour que ce soit nettoyé.<br />\r\n<br />\r\nPrévoir passage de Bennet rapidement.','',0,2),(21330,'1',5054,0,1,1,'2009-11-23 18:00:00',1,'','-2',21329,2),(21331,'0',0,1332,7,1,'2009-11-23 12:47:10',0,'Vérification des références','-2',0,10),(21332,'0',0,1332,7,1,'2009-11-23 15:00:00',1,'','-2',21331,10),(21333,'1',4011,0,4,0,'2009-11-23 12:43:00',0,'A PARTIR DU 24.12 CHANGEMENT D ADRESSE A ENREGISTRER : 402 RUE DU DEVOIS 34570 VAILHAUQUES / DERNIERE PRESTA A SAINT GEORGES LE 03.12 OU MME CALVET DEVRA REMETTRE LA CLE ET LE BIP<br />\r\n21.12: La clte reprendra des presta à compter du 14.01.10','',0,9),(21334,'1',4118,1174,6,0,'2009-11-23 12:52:00',0,'CONGES Noël09: <br />\r\nAnnul le 25/12/09(soft AJ)<br />\r\nVeut une prestation entre le 28/12/09 et le 03/01/10 à convenance de la salariée. ','',0,10),(21336,'0',2547,453,6,0,'2009-11-23 13:00:00',0,'CONGES Noël09: (soft AJ)<br />\r\nDernière presta le 18/12/09<br />\r\nReprise le 08/01/10. ','',0,10),(21337,'0',1988,0,5,0,'2009-11-19 13:08:00',0,'MME SANCHEZ CASSE LE PORTE SAVON DE LA DOUCHER EN LA NETTOYANT <br />\r\n26.11! Mess de la clte informant qu\'elle était allée voir où elle avait acheter son porte savon. Il ne font plus le modèle. Elle va se renseigner auprès d\'autres magasins. Elle n\'est pas joignable ajd\'hui ni demain. Elle ns rappellera en début de semaine.<br />\r\n4.12: La clte n\'a pas eut le tps de faire le nécessaire. Va voir cela ce week-end. En + c\'est 1 porte savon fixe, dc encore + difficile à retrouver. <br />\r\n21.12: La clte a bien payé son mois de nov. Voir avec VA s\'il y avait la facture de la clte<br />\r\n23.12: J\'ai eut la clte qui m\'informe qu\'elle est sur paris et qu\'elle ne s\'est plus occupée de son porte savon. Va essayer de retrouver la facture pour se faire rembourse, sinon je lui ai dit de racheter qlqu chose de similaire.<br />\r\n12.01: J\'ai appelé la clte pour absence de Mlle SANCHEZ, elle ne s\'est tjrs pas occupée de son porte savon. Je met en suspent mon suivi à relancer ds 1 mois<br />\r\n15.02: Pas de nouvelles => arrêt du suiv qd la clte aura acheter son porte savon, elle ns adressera sa facture<br />\r\n18.06 / CHEQUE DE 18.99 ADRESSE CE JOUR A LA CLIENTE','',0,9),(21338,'0',4939,1231,6,0,'2009-11-23 13:08:00',0,'Congés Noël09:<br />\r\nPas d\'annul(voir mail 23/11)','',0,10),(24724,'0',5208,719,4,0,'2010-02-15 11:40:00',0,'15.02: Mot ds boite aux lettes de la clte me demandant d\'annuler presta du 17.02. Prochaine presta 24.02 + 1.03, puis alternance tous les 15 jours.<br />\r\n15.02: Mess rpdr Mme SINA / à ça<br />\r\n16.02: Mme SINA ok pour ces dates. Mail de confirmation à la clte','',0,9),(21340,'1',2507,472,6,0,'2009-11-23 13:13:00',0,'Congés Noël09: (soft AJ)<br />\r\nDernière presta: 18/12/09<br />\r\nReprise 08/01/10','',0,10),(21341,'1',5187,0,9,1,'2009-11-23 13:13:00',0,'OK vend 9h-12h à partir 18/12. En attendant si dispo proposer heures pour repassage','-2',20245,2),(21344,'1',5306,1318,4,0,'2009-11-23 13:32:00',0,'23.11: Mlle ROSE démissionne car a trouvé 1 emploi au conseil générale. Elle a rdz-vs cet apm, dc ne va pas chez mme chokroun. Elle ns apportera les affaires à l\'agence cet apm.','',0,9),(21345,'0',4240,1081,4,0,'2009-11-23 13:37:00',0,'23/11/09 ANNULATION PRESTATION MME LOUIS REMET SES CLÉS AU CLIENT. MAJ SOFT.','',0,10),(21346,'0',2277,1081,4,0,'2009-11-23 13:38:00',0,'23/11/09 ANNULATION PRESTATION MME LOUIS REMET SES CLÉS AU CLIENT VERIF; MAJ SOFT.','',0,10),(21347,'1',5207,0,1,1,'2009-11-23 13:41:00',0,'Msg laissé sur port cliente pour faire le point sur la 1ere presta, voir ce qui a été mal réalisé','-2',21300,2),(21348,'1',5207,1304,1,6,'2009-11-27 09:30:00',1,'Maison très grande et travaux pas finis donc bcp de poussière : 4 chbres, salle repassage, salon, salle à manger, cuisine, 2 sdb + wc, donc pas possible de tout faire en 3h.<br />\r\n<br />\r\n1h repassage : 8 tee-shirts, 3 polos, 2 chemisiers pliés, 1 haut femme => demande de faire attention au pliage + qq tee-shirts encore froissés => prévoir formation repassage avec Bennet rapidement<br />\r\n<br />\r\n3h ménage : poussière 3 chbres haut, sdb (douche + wc => bcp de calcaire) , aspi, serpi + cuisine vite fait + poussière salon, aspi partout (demande de passer en-dessous des lits), serpi cuisine + sdb<br />\r\n<br />\r\npoussière sam, chbre bas, sdb (baignoire + wc) => Magalie<br />\r\n<br />\r\npas de chiffons pour faire les poussières','-2',21300,2),(21349,'1',5193,1273,6,0,'2009-11-23 13:47:00',0,'Congés Noël09:<br />\r\nNe sais pas pour le moment.<br />\r\nAnnul surement pendant congés interv.','',0,10),(21882,'1',5009,1284,4,0,'2009-12-02 15:07:00',0,'2.12: Appel de la clet surprise que mme saboureau soit absente. ERREUR DE MA PART MME SABOUREAU m\'avait contacté le 26.11 soir pour m\'informer d\'un contre temps et j\'ai complètement oublier de traiter la demande. Elle pt y aller demain apm suite annul de mme dubois.','',0,9),(21351,'1',4964,1011,6,0,'2009-11-23 14:06:00',0,'Congés Noël09:<br />\r\nPas d\'annul.','',0,10),(21352,'0',1657,848,6,0,'2009-11-23 14:12:00',0,'Congés Noël09:(soft AJ)<br />\r\nDernière: 17/12/09<br />\r\nReprise: 07/01/10','',0,10),(21355,'0',3976,494,6,0,'2009-11-23 14:30:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière le 17/12/09.<br />\r\nReprise le 31/12/09','',0,10),(21356,'0',4001,1099,4,0,'2009-11-23 14:30:00',0,'23/11/09 abs injustifiées le 25/11, 26/11,27/11 refus auto rplct.','',0,10),(21357,'1',3992,865,4,0,'2009-11-23 14:34:00',0,'arrêt des prestations car cliente en congés maternité à partir du 25/11','',0,14),(21358,'0',3995,453,6,0,'2009-11-23 14:40:00',0,'Congés Noël09:(soft AJ)<br />\r\nDernière: 18/12/09<br />\r\nReprise: 08/01/10','',0,10),(21359,'1',2642,915,6,0,'2009-11-23 14:49:00',0,'Congés Noël09 : (soft AJ)<br />\r\nDernière : 15/12/09<br />\r\nReprise : 05/01/10','',0,10),(21360,'1',4358,453,6,0,'2009-11-23 14:57:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière : 17/12/09.<br />\r\nreprise : 07/01/10.','',0,10),(21361,'1',1951,864,6,0,'2009-11-23 15:10:00',0,'Congés Noël09:(soft AJ)<br />\r\nannul le 25/12/09 et 01/01/10','',0,10),(21362,'1',4098,1008,6,0,'2009-11-23 15:16:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière: l6/12/09<br />\r\nreprise: 30/12/09','',0,10),(21363,'1',4781,1274,6,0,'2009-11-23 15:22:00',0,'Congés Noël09:<br />\r\ndernière : 24/12/09<br />\r\nreprise : 07/01/10<br />\r\n<br />\r\nDésire un remplacement du 25/12/09 (changement de jour de presta par rapport au date de congé donner)<br />\r\n<br />\r\nSoit le 24/12/09 soit le 28/12/09.','',0,10),(21364,'1',5363,0,3,0,'2009-11-23 15:24:00',0,'INTERESSEE PAR 2 FOIS 3H PAR SEMAINE POSSIBLE TOUS LES JOURS SAUF LE MERCREDI / ACCESSIBLE PAR TRAM ARRET A 500M CENTURIONS / VA DEMENAGER DIN DECEMBRE 4 RUE DES CONSULS A CASTELNAU ARRET TRAM AUBE ROUGE 500M<br />\r\n1.12: J\'ai eut la clte. Elle ne souahitre pas de presta pour le moment car est en train de déménager. Par contre souhaite démarrer presta en janvier ds sa nouvelle maison. Tjrs intéressée par 2x3h/sem.<br />\r\n14.01: Mme VERRIEZ m\'a appelée pour m\'informer pblm teléphone clte = n\'a pas pu pointer avec fixe mais son portable! J elui ai dit que ce n\'était pas à refaire. Elle a travaillé de 14h45 à 16h37! Maison trés sale suite aménagement récent. <br />\r\n15.01 Mess rpdr clte pour faire point qualité avec clte + lui dire envoie carnet de liaison + attestation de remise de clés : lui demander combien de cles elle a remis.<br />\r\n19.01: Relance cliente car pas de nouvelles de sa part! et j\'atd de lui adresser carnet de liaison + attesta de clef<br />\r\n19.01: Clte trés contente de la presta de Mme VERRIEZ. Elle m\'informe qu\'elle a remis2 cles (portail+garage). La clte me confirme que VA lui avait bien remis le carnet de liaison.','',0,9),(21366,'1',2718,678,4,0,'2009-11-23 15:26:00',0,'Congés Noël09:(soft AJ)<br />\r\nDernière: 18/12/09<br />\r\nreprise: 08/01/10','',0,10),(21367,'0',5364,0,3,0,'2009-11-23 15:26:00',0,'INTERESSEE PAR 2H HEBDO<br />\r\n25.11: BA confirmation clt pour 2h.<br />\r\n26.11: Mme NDOUO pourrait effectuer cette presta après M. DUCHMIN car même quartier <br />\r\nMess rpdr mme ndouo<br />\r\n27.11: Relance Ndouo demandant qu\'elle rappelle impérativement agence ajd\'hui (\'car en + 1 presta ponctulle sem. prochaine).<br />\r\n30.11: Clte ok pour le mercredi 9/11h à compter du 9.12.Mlle SCHMITT ok.<br />\r\n10.12: Clte trés contente du travail de mme bonneau. Clte remettra 1 cles le 16.12. Préparation de la lettre.<br />\r\n','',0,9),(21369,'0',4259,507,4,0,'2009-11-23 15:30:00',0,'Client tel suite réception de facture :<br />\r\nMMe de sousa n\'est pas venue les 21 et 28/11<br />\r\nClient confirme que mme de sousa ne peut pointer de chez eux<br />\r\nclient précise que le 28 nov c\'était pendant les vacances , avait du monde chez elle et MME DE SOUSA n\'est pas venue!<br />\r\nsoft MAJ <br />\r\nfactu refaite<br />\r\n','',0,10),(21370,'0',1187,1001,6,0,'2009-11-23 15:32:00',0,'congés Noël09:<br />\r\nPAS D\'ANNUL.<br />\r\nAnnulation du 29/12/09 pour congés interv.','',0,10),(21371,'0',2536,660,6,0,'2009-11-23 15:38:00',0,'congés Noël09:<br />\r\nPAS D\'ANNUL.','',0,10),(21372,'1',5253,0,9,1,'2009-11-23 15:41:00',0,'OK mme Registe jeudi 9h-11h, 1ere fois 8h30','-2',20310,2),(21373,'0',5365,0,3,0,'2009-11-23 15:43:00',0,'ATOOCALL DU 18.11 DEMANDANT QU ON LA RAPPELLE DEBUT DECEMBRE POUR UNE PRESTA HEBDOMADAIRE DE 3H / J AI QUAND MEME LAISSE UN MESSAGE LE 23.11 /<br />\r\n7.12: Relance prospect<br />\r\n8.12: Appel de la clte interessée par 3h/sem à partir de janvier 2010<br />\r\nRdz-vs commerciale le 15.12 à 17h30<br />\r\n18.01 : Mess rpdr clte pour point qualité suite 1ère presta<br />\r\n20.01: Clte trés contente de sa presta et de Mme VERRIEZ','',0,9),(21375,'0',5366,1015,4,0,'2009-11-23 15:45:00',0,'23.11: Prospect a appelé car a reçu 2<br />\r\n2x200.00€ de cesu et souhaite 2h de repassage/sem. soit 10h50 de presta = 5.25 presta soit une fin au 23 ou 30.12. Faire point avec clte.<br />\r\n3.12: La clte m\'appelle car a reçu non pas 200.00€ de cesu mais 400.00€ dt fin 01.2010 =>Elle va tout ns envoyer en RAR<br />\r\n14.12/ cLTE ANNULE LE 23.12<br />\r\n6.01: Mess rpdr clte pour l\'informer que ns n\'aurions pas reçus 400.00€ de CESU mais seulement 200.00€!<br />\r\n20.01: J\'ai fait le point sur presta/CESU : dernière presta le 3.02.10 et restera 10.00€. Voir avec clte si souhaite 1 autre presta le 10.02 ou 1h en +?<br />\r\n28.01: J\'ai eut la clte serait interessé pour la 1/2h en +. Mme BERTHE ok 9h30-12h. Clte contente des presta.','',0,9),(21376,'1',1507,453,6,0,'2009-11-23 15:47:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière: 17/12/09<br />\r\nreprise : 07/01/10','',0,10),(21380,'1',3452,494,6,0,'2009-11-23 16:18:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière: 16/12/09<br />\r\nreprise: 04/01/10','',0,10),(22070,'1',3512,0,6,0,'2009-12-07 13:08:00',0,'Elle annule la prestation du 28 décembre.','',0,19),(21381,'1',1147,112,4,0,'2009-11-23 16:30:00',0,'Congés Noël09:<br />\r\nDernière : 17/12/09<br />\r\nReprise :07/01/10','',0,10),(21382,'1',4547,1242,4,0,'2009-11-23 16:31:00',0,'non<br />\r\n<br />\r\nMenage & Cie Nantes a écrit : <br />\r\nBonjour,<br />\r\nMlle SAUPIN sera en congés du 21 décembre 2009 au 3 janvier 2010.<br />\r\nJe voulais savoir si vous souhaitiez un remplacement ou annuler les prestations ?<br />\r\nDans l’attente de votre réponse.<br />\r\nCordialement,<br />\r\nMme ARDOUIN<br />\r\n','',0,14),(21383,'0',2031,569,6,0,'2009-11-23 16:37:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière : 15/12/09<br />\r\nreprise :05/01','',0,10),(21384,'1',5152,0,1,1,'2009-11-23 16:37:00',0,'Veut reprendre avec mme Da Moura, si msg à transmettre elle passera par notre intermédiaire. Ne pourra pas être là le 26/11 donc voir pour récupérer les clés.','-2',20363,2),(21385,'1',2215,494,6,0,'2009-11-23 16:45:00',0,'Congés Noël09: <br />\r\nPAS D\'ANNULATION.<br />\r\nVoir remplacement.','',0,10),(21386,'1',1076,843,6,0,'2009-11-23 16:49:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 23/12/09<br />\r\nreprise : 13/01/10','',0,10),(21387,'1',3901,848,6,0,'2009-11-23 16:55:00',0,'Congés Noël09:(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/09<br />\r\n<br />\r\nAnnul presta du 22/12/09 pour congés interv.','',0,10),(21388,'1',2501,660,6,0,'2009-11-23 16:56:00',0,'Congés Noël09:<br />\r\nPAS D\'ANNULATION','',0,10),(21389,'1',5313,0,9,1,'2009-11-23 17:38:00',0,'Msg laissé sur port client pour informer réception BC + connaitre contraintes horaires','-2',20895,2),(21391,'1',5012,1252,5,0,'2009-11-23 18:46:00',0,'Madame FONTANET Julie<br />\r\nPortable : 06 98 03 19 78<br />\r\n75018 PARIS 18<br />\r\n<br />\r\nDésire que vous la rappeliez au sujet de son aide ménagère, car cela fait deux fois qu\'elle ne fait pas le ménage, la personne lui a laissé gentiment un mot la 1ère fois, mais cette fois ci ell est venue, a lu le mot et est partie sans faire le ménage! donc la cliente n\'est pas très contente<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 23 novembre 2009 à 18:27<br />\r\n','',0,2),(21392,'1',5012,1252,5,1,'2009-11-23 18:46:00',0,'Cliente pensait qu\'elle avait été brusque dans le mot qu\'elle avait laissé à mme Semedo et que c\'est pour cela qu\'elle était repartie sans faire le ménage. Au final, c\'est un pb de compréhension, mme Semedo a compris qu\'ils étaient en congés.<br />\r\n<br />\r\nCliente maniaque. Au début mme Semedo avait le tps de faire le p\'tit truc en plus (discours du commercial!) à la fin de la presta mais depuis 2 presta rien de plus n\'est fait mais il y a avait plus de nettoyage car la cliente avait eu des invités, cependant presta du 16/11 les wc n\'avait pas été nettoyés.<br />\r\n<br />\r\nPresta du 23/11 rattrapée le 24/11<br />\r\n','-2',21391,2),(21393,'1',0,1252,5,1,'2009-11-23 18:50:00',0,'Convoquée au bureau le 24/11 à 14h pour apporter le mot laissé par la cliente le 23/11','-2',21391,2),(21395,'1',95,0,7,5,'2009-11-23 18:55:00',0,'Monsieur,<br />\r\n<br />\r\nJ\'accuse réception de votre mail, et attends votre retour début 2010. <br />\r\n<br />\r\nSi vous souhaitez avoir des prestations de manière ponctuelle durant le mois de décembre 2009, sachez que cela est tout à fait envisageable, en fonction des disponibilités de nos intervenantes bien entendu.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',20656,2),(21396,'1',95,0,7,5,'2010-01-04 18:55:00',1,'','-2',20656,2),(21397,'1',5054,0,1,1,'2009-11-23 18:58:00',0,'Bennet passera à son domicile le 30/11','-2',21329,2),(21398,'1',5054,1116,1,6,'2009-11-30 09:30:00',1,'Bcp poussière sur les plinthes donc demande à mme Fortes de le faire (Bennet en a fait une partie). Même si mme Fortes fait bien, les clients sont spéciaux et Bennet pense que quelque soit la personne ils seront difficiles à satisfaire. Repassage tout faire sur l\'envers, perte de temps. Mme Fortes n\'est pas rapide.','-2',21329,2),(21399,'1',5187,0,1,0,'2009-11-23 19:08:00',0,'1ere presta avec mme Boucherrab le 18/12, rappeler pour 1er rdv un vend soir vers 18h30','',0,2),(21400,'1',5187,0,1,1,'2009-12-07 10:09:00',1,'Convenir date rdv','-2',21399,2),(32548,'1',6574,0,3,3,'2010-08-27 11:00:00',1,'','-2',32322,26),(21402,'1',671,0,4,0,'2009-11-23 22:57:00',0,'LA CLIENTE SOUHAITE UN REMPLACEMENT EN FIN DE SEMAINE SI POSSIBLE AVEC QQUN D AUTRE QUE BRACKMAN / LA TENIR INFORMEE<br />\r\n25.11: mail clte pour informer fête du laide vendredi => mme azzouzi 4h mardi si elle le souhaite.<br />\r\n25.11: MAIL CLTE OK POUR 3H LE 1.12','',0,9),(21404,'1',4165,0,4,0,'2009-11-23 23:03:00',0,'BRACKMAN EST EN PERTE HORAIRE / LUI PROPOSER LE CLIENT MONDAIN A PARTIR DE JEUDI / SI ELLE EST DISPO LE VENDREDI LA CLIENTE PREFERERAIT','',0,9),(21447,'0',5249,1233,4,0,'2009-11-24 15:58:00',0,'24/11/09 client pense annuler la prestation du 03/12/09 causes travaux. Souhaite un rplct à partir de 18h par Mme Lakrout.','',0,10),(21522,'1',5007,253,4,0,'2009-11-26 10:49:00',0,'Bonjour,<br />\r\n<br />\r\nJe viens vous informer que nous n\'aurons pas besoin des services de Mme Masurais pendant toute la période des vacances scolaires de Noël.<br />\r\nElle pourra donc revenir dès le 4 janvier 2010.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMme Gajcanin<br />\r\n','',0,14),(21423,'1',5369,0,3,0,'2009-11-25 08:00:00',0,'','',0,2),(21424,'1',5369,0,3,3,'2009-11-25 08:00:00',1,'','-2',21423,2),(21425,'1',1707,1210,6,0,'2009-11-24 12:15:00',0,'Congés Noël09:(soft AJ)<br />\r\nDernière : 17/12/09<br />\r\nReprise : 07/01/10','',0,10),(21471,'0',5083,1276,4,0,'2009-11-25 09:13:00',0,'25. clte annule sms mme maxant pour informer annule rplcmt','',0,9),(21448,'0',0,1333,7,1,'2009-11-24 16:22:40',0,'Vérification des références','-2',0,46),(21449,'0',0,1333,7,1,'2009-11-24 15:00:00',1,'','-2',21448,46),(21411,'1',1092,273,6,0,'2009-11-24 10:02:00',0,'Congés Noël09:(soft AJ)<br />\r\nAnnulation pour le 21/12/09.','',0,10),(21412,'1',4812,1174,4,0,'2009-11-24 10:05:00',0,'24/11/09 PRESTATION DÉCALÉE LE JEUDI MME MAGNE DOIT REMETTRE LES CLÉS A LA CLTE. MAJ SOFT.','',0,10),(21413,'1',2715,1210,6,0,'2009-11-24 10:09:00',0,'Congés Noël09:(soft Aj)<br />\r\nDernière :16/12/09<br />\r\nReprise : 06/01/10','',0,10),(24492,'1',5562,1242,4,0,'2010-02-09 16:47:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nJ\'ai oublié de dire à Mr Lardière tout à l\'heure que la compagne de Mr Buton souhaite que samedi prochain je n\'intervienne que 2h au lieu de 3h.<br />\r\n <br />\r\nSinon je reprends jeudi comme convenu...<br />\r\n <br />\r\nEncore désolé pour la gêne occasionnée par mon arrêt.<br />\r\n <br />\r\nJe passe jeudi récupérer les clefs de Me Guinard.<br />\r\n <br />\r\nA jeudi.<br />\r\n <br />\r\nBon courage à vous.<br />\r\n <br />\r\nEmeline Saupin<br />\r\n','',0,14),(21414,'1',4157,1210,6,0,'2009-11-24 10:31:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL et veut un remplacement si intervenante est en congé.','',0,10),(21415,'0',1656,494,6,0,'2009-11-24 10:44:00',0,'Congés Noël09:<br />\r\nPAS D\'ANNUL.','',0,10),(21416,'1',3439,1001,6,0,'2009-11-24 10:47:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(21417,'1',1707,1210,4,0,'2009-11-24 10:55:00',0,'24/11/09 ANNULATION PRESTATION DU 03/12/09 VISITE MÉDICALE. LE CLT NE SOUHAITE PAS DE RPLCT. MAJ SOFT.','',0,10),(21418,'1',4570,678,6,0,'2009-11-24 10:59:00',0,'Congés Noël09: (soft AJ)<br />\r\ndernière 14/12/09<br />\r\nreprise 04/01/10','',0,10),(21419,'1',2404,915,6,0,'2009-11-24 11:12:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière 17/12/09<br />\r\nreprise 07/01/10','',0,10),(22137,'0',4067,238,4,0,'2009-12-08 10:59:00',0,'08/12/09 MME LAKROUT ABS RETENUE PR SON TRAVAIL A LA POSTE, LAISSE MESS RÉPONDEUR CLT,MAJ SOFT<br />\r\nAnnulation prestation car pas de fdm à proposer aujourd\'hui ou demain.','',0,10),(21420,'1',5368,0,3,0,'2009-11-24 11:20:00',0,'','',0,2),(21421,'1',5368,0,3,3,'2009-12-02 14:00:00',1,'','-2',21420,2),(21422,'1',0,0,3,3,'2009-11-26 13:00:00',1,'','-2',20330,2),(21426,'1',4815,112,6,0,'2009-11-24 12:17:00',0,'Congés Noël09:( pas d\'annulation effectuer dans le soft)<br />\r\nNous propose deux dates pour annuler suivant les congés de l\'intervenante. soit le 22/12/09 soit le 29/12/09 à nous de choisir et de prévenir le client.','',0,10),(21427,'1',5370,0,3,0,'2009-11-24 12:22:00',0,'je l\'ai eu en ligne le 24/11 pour lui dire que nous n\'avions personne sur Bougival pour le moment. Nous reviendrons vers elle dès que l\'on aura trouvé quelqu\'un. Nos tarifs sont moins chers que ceux qu\'elle à reçu sur des devis concurrents!','',0,19),(21428,'1',1049,1150,4,0,'2009-11-24 12:25:00',0,'24.11 Mme TIRONI est allé chez M. VIDOR ce matin mais son appart = tjrs en travaux. Mme TIRONI a été remerciée par les ouvriers. Mess rpdr clt pour lui en faire part et savoir si maintenait sa presta du 27.11<br />\r\n26.11: j\'ai eut le clt, les travaux ne st ^pas finis mais mme tironi aurait pu repasser. Mais les ouvriers ne l\'auraient pas laissé passer. Clt maintien presta du 27.11 si ne peux ménage=> repassage à faire. Atn nouveau sol béton ciré (pdrts spécifique à utiliser). J\'ai eut mme tironi à ce sujet.','',0,9),(21496,'1',3102,253,4,0,'2009-11-25 15:15:00',0,'A annulé la prestation de demain. Ils sont tous grippés','',0,14),(21430,'1',5371,0,3,0,'2009-11-24 12:47:00',0,'','',0,19),(21431,'1',5371,0,3,4,'2009-11-24 12:47:00',0,'MSG LAISSE POUR LUI DIRE QU\'ON A PERSONNE POUR LE MOMENT','-2',21430,19),(21433,'1',5062,0,9,4,'2009-11-24 13:05:00',0,'On à personne de disponible pour elle pour le moment. Proposition d\'une prestation le mercredi après-midi en gyuise de dépannage. ','-2',19177,19),(21434,'1',5240,0,1,0,'2009-11-24 13:07:00',0,'msg laissé pour savoir si les 2 premières prestation se sont bien passées. Est-ce qu\'on continue avec Kamara? Sont travail est-il conforme à ses attentes? etc..','',0,19),(21436,'1',4013,475,4,0,'2009-11-24 13:19:00',0,'salariée n\'a pas pu pointer car cliente au téléphone','',0,14),(21483,'1',2299,23,5,0,'2009-11-19 20:46:00',0,'SMS de la cliente : \"je voulais vous faire part de notre mécontentement pr les dernières prestations. Nous n\'avons pas reconnu la même efficacité que précédemment. Ménage fait mais à peu près et repassage juste le minimum. Nous avions été habitués à un meilleur service. Que se passe t-il ?\"','',0,2),(21437,'0',5263,475,1,0,'2009-11-24 13:21:00',0,'Il y a bcp de poussières chez cette cliente, salariée a du mal à respirer.<br />\r\nElle souhaite si possible changer de cliente','',0,14),(23044,'0',3082,854,4,0,'2010-01-04 15:19:00',0,'4.01: La clte souhaite rpdre ses presta à cpter du 12.01 Mme NDOUO ok','',0,9),(21439,'1',4960,453,4,0,'2009-11-24 13:38:00',0,'24/11/09 annulation prestation de rplct par Mme Vincent car celle ci n\'a pas reçu l\'adresse du client par sms. MAJ SOFT.','',0,10),(21440,'1',236,0,4,0,'2009-11-24 13:37:00',0,'Souhaite rattraper la presta du 25/12 et/ou 01/01, placer le jeudi sinon trop proche du lundi. Veut presta avec mme Esene ou qq d\'autre','',0,2),(21441,'1',236,0,4,5,'2009-12-14 13:41:00',1,'','-2',21440,2),(21442,'0',5372,0,1,0,'2009-11-24 13:45:00',0,'client souhaite 2h/sem :<br />\r\n- lundi 18h à 20h<br />\r\n- lundi 13h30 à 15h30<br />\r\n- samedi 10h à 12h<br />\r\n<br />\r\n1h de repassage + 1h de menage','',0,14),(21581,'0',5385,0,4,0,'2009-11-27 09:39:00',0,'27.11: Appel de cette dame qui souhaite 1 presta ponctuelle vendredi 4.12 de 2h.<br />\r\nSuperficie logement 88m² : Aspi+vitres salon+serpillère+poussière. La clte effectuera sdb.<br />\r\n27.11 = Mme NDOUO en perte horaire de 2h ce jour (en + à1.5km de chez elle).<br />\r\nMess Ndouo pour information de ce rempalcement + mess rpdrt clte pour information. J\'atd confirmation de sa part.<br />\r\n30.11: la clte ne veut pas l\'apm => mme BOYER dispo le matin 9h-11h.<br />\r\n1.12: La clte a relancé car je n\'avais pas confirmé du fait que j\'atdais rpse de mme boyer si Am ou non. => Mme SCHMITT F. fera cette presta ponctuelle le m^me jour, mêmes horaires.<br />\r\n1.12/ Mess rpdr clte pour confirmer sa presta<br />\r\n4.12: Mme schmitt a eut du retard 9h30/11h30. Envoie ce jour bon de commande + facturation<br />\r\n18.12 : réception chèque','',0,9),(21700,'0',4289,359,4,0,'2009-11-30 11:57:00',0,'30/11/09 enfant malade mme durand abs maj soft','',0,10),(21741,'0',692,0,4,0,'2009-12-01 11:29:00',0,'Après une lutte acharnée avec notre FAI (et surtout un changement de FAI !), nous venons de récupérer notre numéro de téléphone fixe. Désormais, et espérons le ad vitam eternam, il redevient le 02 40 63 19 05. Le 02 72 00 62 05 n\'est plus. <br />\r\n<br />\r\nVeuillez nous excuser pour l\'usure de la gomme sur vos carnets d\'adresse, occasionnée par ces changements. <br />\r\n<br />\r\nAnne Vauconsant et Bertrand Louis<br />\r\n8 rue des Closeaux<br />\r\n44800 Saint Herblain. <br />\r\n','',0,14),(21503,'1',4199,1041,5,0,'2009-11-25 16:54:00',0,'25.11 J\'ai eut la clte qui est moyennement satsifaite de mme ZINE, elle souhaite changer d\'intervenante. Elle se relâche.<br />\r\nLa clte tjrs en travaux mais demande certaine chose qui ne sont pas faites (studio : pas le micro-onde, ni porte de placard; sdb : poussière non faite; chbre de la fille objet perdu depuis + d\'1 mois qui a été retrouvé).<br />\r\nJ\'ai informé qu\'il fallait que je vois les dispo salaréis. Clte ok pour patienter. Maintien mardi+vendredi ou mardi+jeudi matin.<br />\r\n30.11: Mess rpdr clte pour informer mise en place de nouvelle intervenante <br />\r\n1.12: Mess rpdr pour savoir si possibilité d\'intervenir les apm au lieu du matin.<br />\r\n1.12: J\'ai eut la clte ok pour l\'apm de 13h30 à 16h30 car après ses enfants seront présents. Pas possible pour Mme kodja à cause de son fils. <br />\r\nMess rpdr clte pour lui dire que pour le moment elle conserve mme zine et que dès que ns avons qlqun de correcte ns procéderons au changement d\'intervenantes<br />\r\nVa a fait le point avec mme ZINE qui souhaite également changer de clt => Mme LULUVAMU est dispo mardi & vendredi INFORMER LA CLTE SEM DU jour de l\'an (faire point avec VA avant)<br />\r\n28.12: Mess rpdr clte pour faire point avec elle. A savoir si souhaite tjrs changer d\'inter ou non. Car Mlle ZINE a échangé avec Le clt qui lui aurait dit qu\'il était satisfait de son travail.<br />\r\n4.01: Mess de la clte m\'informant qu\'elle fut en vacances. Pour l\'instant ne souhaite pas changer d\'intervenante car maison tjrs en travaux. Elle espère que suite à ces travaux Mlle ZINE se ressaisira<br />\r\n4.01: J\'informe Mme ZINE qui me confirme qu\'elle ne souhaite + garder cette clte. Et qu\'en + la clte ne fut pas en CP pdt les fêtes!<br />\r\n4.01: Mme ZINE veut vraiment changer de clte car trop affectée par le comportement de la clte. Mess à ce sujet à a clte pour informer mise en place de Mme TOUMI le 8.01.10<br />\r\n6.01/ A défaut d\'avoir eut 1 appel de la clte, je l\'ai relancé pour sa mise en place de vendredi prochain.','',0,9),(21550,'1',5256,843,7,5,'2009-11-26 14:59:00',0,'pour faire point sur presta.','-2',21549,10),(21457,'0',3948,865,4,0,'2009-11-24 17:31:00',0,'Mlle FRANCOIS dispo lundi / mardi / mercredi am<br />\r\n<br />\r\nsouhaite récupérer blanloeil quand client revient car les aimé bcp<br />\r\n','',0,14),(21451,'0',1278,112,6,0,'2009-11-24 16:40:00',0,'Congés Noël09 :(soft AJ)<br />\r\nDernière 18/12/09<br />\r\nReprise 08/01/10','',0,10),(21452,'0',5373,0,3,0,'2009-11-24 16:41:00',0,'reco de stéphan le stagiaire ; prospect intéressé par 3h hebdo ; habite la chamberte<br />\r\nCONTACT LE 26.11 : LE PROSPECT TROUVE NOS TARIFS CHERS ET A ETE DEMARCHE POUR UN TARIF DE 16.95 € / JE LUI AI PROPOSE DE M ALIGNER A 17 E COMME C EST UNE RECOMMANDATION D UN ELEVE DU LYCEE NEVERS / REFLECHIT ET NOUS RAPPELERA PEUT ETRE AVANT LES FETES POUR UN DEMARRAGE DEBUT JANVIER POUR 3 OU 4 HEURES HEBDO','',0,9),(21454,'0',5374,0,1,0,'2009-11-24 16:51:00',0,'mission ponctuelle avant déménagement','',0,14),(21587,'1',3266,0,2,0,'2009-11-27 12:13:00',0,'','',0,19),(21458,'0',2903,1089,5,0,'2009-11-24 17:36:00',0,'prest du 07/10 facturée à tord, déduite sur facture de Nov','',0,21),(21460,'0',5091,1295,4,0,'2009-11-24 18:07:00',0,'24/11 : cliente satisfaite de la 1ere prest de marie christine','',0,21),(21461,'1',2218,1304,1,0,'2009-11-24 18:13:00',0,'Presta du 23/11 : ménage fait à fond mais certains endroits pas faits, repassage très lente bcp moins de vêtements repassés que les précédentes intervenantes. <br />\r\n<br />\r\nAttend de voir la prochaine presta (07/12)','',0,2),(21462,'1',2218,0,1,1,'2009-12-15 10:14:00',1,'','-2',21461,2),(21463,'1',2741,0,7,1,'2009-11-24 18:15:00',0,'Cliente souhaite ne garder que 4h (matin) en une fois car 2 fois par semaine ça lui pose des pbs d\'organisation. Tout sauf lundi','-2',20653,2),(21464,'1',2224,0,1,5,'2009-11-24 18:21:00',0,'Madame,<br />\r\n<br />\r\nN’ayant pas eu de retour de votre part suite au récapitulatif de vos règlements effectués (mail du 09/11), je me permets de revenir vers vous afin de savoir si vous avez pu retrouver trace de votre règlement du mois de juin. <br />\r\n<br />\r\nNous arrivons en fin d’année, et nous ne pourrons pas émettre votre attestation fiscale début janvier si des factures restent impayées.<br />\r\n<br />\r\nEn vous remerciant par avance de bien vouloir régulariser votre compte client.<br />\r\n<br />\r\nJe reste à disposition pour de plus amples informations.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',21292,2),(21465,'1',197,0,1,1,'2009-11-24 18:39:00',0,'OK Bennet vendredi 15h-17h en attendant de trouver qq de fixe entre mercredi et vendredi','-2',21027,2),(21466,'1',5012,1252,5,1,'2009-11-24 19:29:00',0,'Mise au point avec mme Semedo : mot laissé par la cliente le 23/11 \"consignes générales\", mme Semedo avait compris \"congés\", reprise sur la façon de s\'exprimer \"appt trop dégueulasse, je sais que je travaille très bien\".<br />\r\n<br />\r\nLa cliente est contente de ses services et pense que l\'on devrait repartir sur de bonnes bases','1',21391,2),(21470,'0',4435,273,4,0,'2009-11-25 08:41:00',0,'25/11/09 MME LAJUGIE ABS ENF MALADE, CLTE NE SOUHAITE PAS DE RPLCT.MAJ SOFT.','',0,10),(21473,'1',1757,569,4,0,'2009-11-25 11:15:00',0,'presta charonnat déplacée a l\'après midi mme lameira rdv hopital pr son fils','',0,10),(21474,'1',3148,233,6,0,'2009-11-25 11:42:00',0,'Congés Noël09 :(soft AJ)<br />\r\nDernière 14/12/09<br />\r\nReprise 04/01/10','',0,10),(21475,'1',1597,359,4,0,'2009-11-25 11:43:00',0,'25/11/09 MME DURAND MALADE LAISSE MESS RÉPONDEUR ATTENTE RÉPONSE. Rattrape sa presta lundi 30/11/09 matin.','',0,10),(21476,'0',1358,864,6,0,'2009-11-25 11:45:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(21477,'0',4351,591,6,0,'2009-11-25 11:53:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL . propose si besoin de déplacer les presta du 24 et du 31 : 23 au matin ou le 24 plutôt et pour 31 n\'importe quand dans la semaine.','',0,10),(21478,'1',1609,864,6,0,'2009-11-25 12:01:00',0,'Congés Noël09 :(soft AJ)<br />\r\nDernière: 17/12/09<br />\r\nreprise: 31/12/09','',0,10),(21479,'1',4120,853,6,0,'2009-11-25 12:13:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière: 24/12/09<br />\r\nreprise: 07/01/10<br />\r\n<br />\r\n','',0,10),(21480,'0',4522,1233,4,0,'2009-11-25 12:13:00',0,'25/11/09 Mme Lakrout malade peut faire le rplct demain si elle va mieux.OK MAJ SOFT.','',0,10),(21481,'1',3385,153,7,0,'2009-10-27 14:30:00',0,'','-2',0,2),(21482,'1',3385,153,7,6,'2009-10-27 14:30:00',1,'Ménage et repassage : travail OK, manque de temps 2,5h c\'est juste car il y avait bcp de repassage','-2',21481,2),(21486,'1',0,23,5,1,'2009-11-25 12:37:00',0,'Point sur les dernières presta : presta du 19/11 pas de chemise à repasser, a fait une parure de draps (bcp de tps) et quelques vêtements (tee-shirts), ménage comme d\'habitude. Fait plus de choses d\'habitude donc c\'est pour ça que la cliente n\'a pas du être satisfaite, mais incapable de dire si faisait bien 3h de presta. \"Si la cliente n\'est pas contente, il faut changer !\" <br />\r\n<br />\r\nDemande d\'effectuer le pointage chez chaque client, pour ne pas avoir ce genre de pb, ni de réclamations sur le respect des heures. ','-1',21483,2),(21487,'0',4322,1331,6,0,'2009-11-25 12:51:00',0,'Congés Noël09 :(soft AJ)<br />\r\n<br />\r\nDernière 14/12/09<br />\r\nreprise 04/01/10<br />\r\n<br />\r\nmail du 24/11/09','',0,10),(21504,'0',2272,199,5,0,'2009-11-25 16:58:00',0,'25.11 : Mme kounlotham a appelé pour me dire qu\'elle avait cassé une bouteille d\'huile d\'olive neuve puget chez la clte en la lavant elle lui a glissé des doigts.<br />\r\n26.11: Mess Rpdr lui daisnt de se racheter même bouteille d\'huile d\'olive et de ns adresser la facture<br />\r\n27.11: La clte a rappelé car 1 tabouret a été également cassé. J\'ai informé clte qu\'elle a interdiction de monter du tabouret!!! Point avec mme koublotham, tabouret effectivement cassé. La clte a eut VA. Elle va tt racheter et ns adresser facture.<br />\r\n7.12: Rien reçu<br />\r\n10.12: Mme KOULOTHAM m\'informe que la clte annuel sa presta du 23.12. Clte confirme reprise le 6.01.10. La clte va ns adresser les 2 factures pour rbrsmt','',0,9),(21489,'0',4955,359,4,0,'2009-11-25 13:15:00',0,'25/11/09 MME DURAND MALADE CLT PAS DE RPLCT. MAJ SOFT.','',0,10),(21490,'1',5305,0,9,1,'2009-11-25 13:19:00',0,'Msg laissé sur port cliente pour informer réception BC + proposer mme Sivathas lundi 9h-12h','-2',20990,2),(21491,'0',1871,451,4,0,'2009-11-25 13:37:00',0,'25.11: Mess rpdr clte pour informer que mme agraba=absente ce vendredi. Si souhaite rplcmt qlqun l\'apm mlle vallespir = dispo<br />\r\n26.11: Pas d\'appel clte j\'annule','',0,9),(21493,'0',0,237,4,0,'2009-11-25 14:12:00',0,'Changement entre le dot et Trimoreau-Madec cette semaine. Mme Le dot a des travaux vendredi chez elle ','',0,14),(21494,'1',2429,237,4,0,'2009-11-25 14:13:00',0,'A dit à Moisan qu\'elle passerait à 2h en début d\'année uniquement pour du repassage.','',0,14),(21497,'1',5218,678,4,0,'2009-11-25 15:16:00',0,'25/11/09 MME SOUCHARD SOUHAITE AVANCER LA PRESTATION DE MME BARREAU LE MATIN. CLTE OK MAJ SOFT.','',0,10),(21498,'0',0,1334,7,1,'2009-11-25 15:52:00',0,'Vérification des références','-2',0,9),(21499,'0',0,1334,7,1,'2009-11-25 15:00:00',1,'','-2',21498,9),(21500,'1',5379,0,3,0,'2009-11-25 16:06:00',0,'','',0,2),(21501,'1',5379,0,3,1,'2009-11-25 16:06:00',0,'elle voulait une prestation le samedi. pas aimable, grosse conne.','-2',21500,2),(21502,'1',1812,0,7,5,'2009-11-25 16:18:00',0,'Bonjour Magalie,<br />\r\n <br />\r\nPour faire suite a votre message telephonique concernant Mme Alves, nous vous informons que a partir sa derniere prestation nous aimerions suspendre les prestations fournies par Menage et Compagnie. En effet, la nounou qui aura la charge de notre enfant s\'occupera de faire le menage a notre domicile. Pourriez-vous nous envoyer la l\'attestation pour les paiemets effectues sur l\'annee 2009 donnant droit a reduction fiscale.<br />\r\n <br />\r\nNous ne nous manquerons pas de faire de nouveau appel a vos services dans l\'avenir une fois que la nounou ne sera plus avec nous. Je vous prie de bien vouloir me confirmer la bonne reception de ce mail.<br />\r\n <br />\r\nBien cordialement,<br />\r\n <br />\r\nBen Muirheid<br />\r\n110 rue Vieille du Temple','-2',20658,2),(21507,'0',4321,0,4,0,'2009-11-25 16:59:00',0,'25.11 appel de serena pour m\'informer que le clte arrêté les presta. On intervenait chez elle que très ponctuellement.','',0,9),(22311,'1',1766,855,4,0,'2009-12-10 15:40:00',0,'Bonjour,<br />\r\n <br />\r\nVianeytte PEIGNE a dû vous informer que nous n\'aurons pas besoin de sa prestation le jeudi 31 décembre 2009.<br />\r\n <br />\r\nVous en souhaitant bonne réception, <br />\r\n <br />\r\nCordialement.<br />\r\n <br />\r\nMme LUITOT<br />\r\n','',0,14),(21511,'0',0,1335,7,1,'2009-11-25 15:00:00',1,'','-2',21510,2),(21513,'0',0,1336,7,1,'2009-11-25 19:01:01',0,'Vérification des références','-2',0,2),(21514,'0',0,1336,7,1,'2009-11-25 15:00:00',1,'','-2',21513,2),(21516,'1',5313,0,9,1,'2009-11-25 19:08:00',0,'OK lundi / vendredi 9h-13h avec mme Lakhrici à partir du 07/12. Envoyer mail de confirmation.','-2',20895,2),(21518,'1',3851,657,6,0,'2009-11-26 09:39:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNULATION.<br />\r\nAnnul pour congés intervenante.','',0,10),(21519,'1',869,273,6,0,'2009-11-26 09:51:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :18/12/09<br />\r\nreprise :08/01/10','',0,10),(21520,'1',1507,453,4,0,'2009-11-26 10:07:00',0,'26/11/09 annulation prestation MME VINCENT enf malade.Laissé mess répondeur maj soft.','',0,10),(21521,'1',4358,453,4,0,'2009-11-26 10:15:00',0,'26/11/09 annulation prestation mme vincent abs enf malade pas de fdm a proposé maj soft;','',0,10),(21523,'1',2184,1287,4,0,'2009-11-26 10:49:00',0,'26/11/09 MME BENASSOU MALADE, LAISSE MESS RÉPONDEUR PR RPLCT ATTENTE RÉPONSE.CLT NE SOUHAITE PAS DE PRESTATION. MAJ SOFT','',0,10),(22043,'1',161,0,1,1,'2009-12-07 11:05:00',0,'Cliente satisfaite de mme Moreira, pour le moment ils n\'ont pas de remarques à faire ','-2',21833,2),(21524,'1',2259,273,6,0,'2009-11-26 11:40:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 15/12/09<br />\r\nReprise : 29/12/09','',0,10),(21525,'0',5291,0,1,0,'2009-11-26 11:42:00',0,'De : Pascal PERRIN [mailto:pascalperrin@free.fr] <br />\r\nEnvoyé : mercredi 25 novembre 2009 19:05<br />\r\nÀ : \'Menage et compagnie Nantes\'<br />\r\nObjet : RE: Ménage & Cie<br />\r\n<br />\r\nBonjour Mr Lardière,<br />\r\nSuite à notre convrsation, je confirme pour la personne de Casson à partir de février 2010. <br />\r\nPar contre, j’aurais besoin de quelqu’un SEMAINE 51 jeudi ou vendredi ou SEMAINE 52 lundi ou mardi, si possibilité.<br />\r\nDans l’attente de vous lire.<br />\r\nCordialement<br />\r\n','',0,14),(22338,'1',651,0,1,0,'2009-12-10 17:35:00',0,'E.S : RAS','',0,2),(21527,'1',4496,1001,6,0,'2009-11-26 11:42:00',0,'Congés Noël09 :<br />\r\nprestation habituelle le vendredi souhaite rplcmt presta dans la semaine.<br />\r\nPAS D\'ANNUL','',0,10),(21528,'0',4657,898,4,0,'2009-11-26 11:45:00',0,'bonjour,<br />\r\n<br />\r\nMr Picard annule sa prestation du 29/12<br />\r\nbonne journée,<br />\r\ncordialement,<br />\r\n<br />\r\nDelphine GUY<br />\r\n','',0,14),(21529,'0',858,233,6,0,'2009-11-26 11:44:00',0,'congés Noël 09 :<br />\r\ndernière : 17/12/09<br />\r\nreprise : 7/01/10','',0,10),(21530,'1',2069,1210,6,0,'2009-11-26 11:46:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 08/01/10','',0,10),(21531,'0',4940,569,6,0,'2009-11-26 11:48:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière: 14/12/09<br />\r\nreprise: 04/01/10','',0,10),(21532,'1',2406,864,4,0,'2009-11-26 11:50:00',0,'Congé Noël09 :(soft AJ)<br />\r\ndernière :22/12/09<br />\r\nreprise : 31/12/09<br />\r\n<br />\r\nAnnul 22/12 et 31/12 pour congés interv','',0,10),(21533,'0',3183,843,6,0,'2009-11-26 11:54:00',0,'congé Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\nAnnul pour congés interv.','',0,10),(21534,'1',4547,1242,4,0,'2009-11-26 12:32:00',0,'Aucun problème.<br />\r\nEn revanche pour l\'entre noel / nouvel an, je reviens sur ce que je vous ai dit.<br />\r\nCordialement<br />\r\nGilles POUSSIER<br />\r\n<br />\r\nMenage & Cie Nantes a écrit : <br />\r\nBonjour,<br />\r\nSerait-il possible de décaler les prestations du 3 et 10 décembre au vendredi 4 et 11 décembre de 9h à 12h, car Mlle SAUPIN travaille de nuit pour son autre emploi.<br />\r\nSi le vendredi ne vous arranges vraiment pas, elle pourrait éventuellement le jeudi après midi de 13h30 à 16h30.<br />\r\nDans l’attente de votre réponse.<br />\r\nCordialement,<br />\r\nMme ARDOUIN<br />\r\n','',0,14),(21535,'0',5382,0,4,0,'2009-11-26 12:41:00',0,'26.11: Mail prospect demandant tarif pour 2h de presta/sem<br />\r\n30.11: MAIL DE RELANCE PROSPECT<br />\r\n1/12: rpse du prospect qui a eut 1 dégât des eaux chez elle. Ns recontactera + tard.<br />\r\n29.12: La clte n\'a jamais rappelé. dc inactif','',0,9),(21537,'0',0,1337,7,1,'2009-11-26 12:48:07',0,'Vérification des références','-2',0,2),(21538,'0',0,1337,7,1,'2009-11-26 15:00:00',1,'','-2',21537,2),(21540,'0',782,1084,4,0,'2009-11-26 13:12:00',0,'ce jour elle a fait 1h en + pour du repassage','',0,14),(21542,'0',2547,453,4,0,'2009-11-26 14:24:00',0,'26/11/09 ANNULATION PRESTATION MME VINCENT ENF MALADE. PAS DE POSSIBILITÉ DE METTRE EN PLACE UN RPLCT .MAJ SOFT.','',0,10),(21544,'1',5106,212,7,0,'2009-11-26 14:51:00',0,'','',0,10),(21546,'1',5106,212,7,5,'2009-11-26 14:51:00',0,'pour faire point sur presta.','-2',21544,10),(21547,'1',5088,1001,7,0,'2009-11-26 14:54:00',0,'','',0,10),(21548,'1',5088,1001,7,5,'2009-11-26 14:54:00',0,'Pour faire point sur presta. ','-2',21547,10),(21549,'1',5256,843,7,0,'2009-11-26 14:59:00',0,'','',0,10),(21551,'1',2573,1124,7,0,'2009-11-26 15:07:00',0,'','',0,10),(21552,'1',2573,1124,7,5,'2009-11-26 15:07:00',0,'Pour faire point sur presta','-2',21551,10),(21553,'1',3691,1124,7,0,'2009-11-26 15:09:00',0,'','',0,10),(21554,'1',3691,1124,7,5,'2009-11-26 15:10:00',0,'Pour faire point sur presta.','-2',21553,10),(21555,'1',5114,1274,7,0,'2009-11-26 15:10:00',0,'','',0,10),(21556,'1',5114,1274,7,5,'2009-11-26 15:10:00',0,'pour faire point sur presta','-2',21555,10),(21557,'1',3516,534,7,0,'2009-11-26 15:11:00',0,'','',0,10),(21558,'1',3516,534,7,5,'2009-11-26 15:11:00',0,'Pour faire point sur presta','-2',21557,10),(21559,'1',5193,1273,7,0,'2009-11-26 15:12:00',0,'','',0,10),(21560,'1',5193,1273,7,5,'2009-11-26 15:12:00',0,'Pour faire point sur presta.','-2',21559,10),(21561,'1',5188,1273,7,0,'2009-11-26 15:12:00',0,'','',0,10),(21562,'1',5188,1273,7,5,'2009-11-26 15:13:00',0,'pour faire point sur presta','-2',21561,10),(21563,'1',5025,678,7,0,'2009-11-26 15:13:00',0,'','',0,10),(21564,'1',5025,678,7,5,'2009-11-26 15:13:00',0,'le 25/11/09 pour faire sur presta suite à mon ctrl.','-2',21563,10),(21565,'1',2184,1287,6,0,'2009-11-26 15:29:00',0,'CONGES NOEL 2009 MAJ SOFT<br />\r\nPrestation du 24/12 et du 31/12 ANNULER','',0,10),(21566,'0',5300,1310,4,0,'2009-11-26 15:34:00',0,'26.11: la clte demande 1h en + demain 27.1<br />\r\nMess rpdr mme KOLM afin de savoir si ok<br />\r\n26.11: Mme KOLM ok','',0,9),(21577,'0',3956,0,4,0,'2009-11-26 17:52:00',0,'client abs début janvier donc reprise que le 25/01','',0,14),(21604,'0',5390,0,3,0,'2009-11-27 14:05:00',0,'INTERESSEE PAR 2H TOUS LES 15 JOURS / A L AIR TRES EXIGENTE ET A CONTACTE PLUSIEURS AGENCES / REFLECHIT ET NOUS RAPPELERA PEUT ETRE<br />\r\n14.12: Mess rpdr prospect de relance.<br />\r\n18.12: Prospect n\'a pas rappelé dc s\'arrête le suivi','',0,9),(21568,'0',5343,1317,1,0,'2009-11-26 15:38:00',0,'26/11 CLIENTE SATISFAITE DE LA 2ME PREST, APRES UNE 1ERE PREST MOINS SATISFAISANTE','',0,21),(21570,'1',1217,1223,4,0,'2009-11-26 16:16:00',0,'26.11: Mme mercier est convoquée pour sa VM le 10.12 à 13h45.<br />\r\nInformer mme perrier. Voir ce que je peux proposer à la clte avant. Erreur de clt il s\'agit de iches.<br />\r\n2.12: Mail clte pour informer prest du 25+1.01.','',0,9),(21890,'0',4633,1223,4,0,'2009-12-02 17:34:00',0,'2.12: Appel clte pour infroemr VM de mme LMERCIER le 10.12 de 13h45 à 14h45. Mme MERCIER ok pour faire presta de 2h après VM.Mess rpdr clte ce jour.<br />\r\n4.12:! Clte ok pour 2h + annule le 24.12','',0,9),(21572,'1',5250,1174,7,0,'2009-11-26 16:18:00',0,'','',0,10),(21573,'1',5250,1174,7,5,'2009-11-26 16:18:00',0,'POur faire point sur première presta.','-2',21572,10),(21574,'0',2110,577,4,0,'2009-11-26 16:25:00',0,'salariée s\'est présentée ce jour mais pas de clé cachée.<br />\r\n','',0,14),(21575,'0',614,0,4,0,'2009-11-26 17:32:00',0,'client souhaite remplacement les 22 et 29/12 de 3h','',0,14),(22485,'1',4542,0,5,1,'2009-12-15 11:12:00',0,'Mme Oczos à été appelée, s\'est excusée et va se resaisir pour les prestations à venir et ce à long terme','-2',22483,19),(21578,'1',4374,0,5,0,'2009-11-26 18:03:00',0,'MME NDOUO A BRULE UNE ROBE CAMAIEU : JE DIS A LA CLIENTE DE RACHETER UN ARTICLE AU MEME PRIX ENVIRON 40 E M A DIT LA CLIENTE ET NOUS LUI REMBOURSERONS SUR PRESENTATION DE LA FACTURE<br />\r\n30.11: La clte a rappelé pour me dire qu\'elle n\'avait pas pu trouver une robe chez camaïeu mais dans un autre magasin pour 30.00€. Elle ns envoie la facture.<br />\r\n04.12 / REGLEMENT SINISTRE : ENVOI D UN CHEQUE DE 30.00','',0,9),(21724,'1',5003,1124,6,0,'2009-11-30 15:34:00',0,'congés Noël09 :(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(21580,'1',1951,864,4,0,'2009-11-27 08:46:00',0,'27/11/09 Pourriez-vous svp réduire l\'intervention de mlle Komorowska à 2h (au lieu de 3h) ce vendredi 27/11?<br />\r\nJe vous remercie,<br />\r\nC. Soubirou maj soft fdm prévenue','',0,10),(21582,'1',3332,1274,4,0,'2009-11-27 09:57:00',0,'27/11/09 ANNULATION PRESTATION, LAISSE MESS RÉPONDEUR MME VALTON DÉMISSIONNE.maj soft.<br />\r\n','',0,10),(21583,'0',4955,359,4,0,'2009-11-27 10:03:00',0,'27/11/09 ANNULATION PRESTATION CLTE REÇOIT DES INVITES 04/12/09 MAJ SOFT.','',0,10),(21704,'0',4590,204,4,0,'2009-11-30 14:10:00',0,'En accord avec la cliente la salariée fera 3h le vendredi au lieu de 2h lundi + 1h vendredi pour les dates suivantes :<br />\r\n- 7/12/09<br />\r\n- 15/03/10<br />\r\n- 29/03/10<br />\r\n- 17/05/10<br />\r\n- 14/06/10','',0,14),(21588,'1',3266,0,2,1,'2009-11-27 12:14:00',0,'Reprise des prestation? Facture impayée. <br />\r\nIls reprendrons certainement les prestations en janvier. Et elle nous envoie le réglement courant de la semaine prochaine.','-2',21587,19),(21589,'0',4322,1331,4,0,'2009-11-27 12:17:00',0,'27/11/09 PRESTATION DU LUNDI DÉCALÉE LE MERCREDI EXCEPTIONNELLEMENT A LA DDE DE LA CLTE MAJ SOFT.<br />\r\n','',0,10),(21590,'0',5386,0,4,0,'2009-11-27 12:23:00',0,'26.11: Mess sur rpdr de l\'agence de cette dame qui souhaiterait 1 presta ponctuelle de 4h sur St Gely.<br />\r\n26.11: Mess rpdr clte pour en savoir +<br />\r\n37.11: La clte souahite 1 inter lundi 30.11 ou mardi 1.12. Mme MAXANT = dispo le 1.12 en journée. J\'ai informé clte éventualité le 1.12 de 9h à 13h. Qlqun sera présent pdt presta. Mess rpdr Mme MAXANT pour informer (elle est en perte horaire) de cette presta. Dès confirmation appeler clte. <br />\r\n+ envoyer BdC préparé<br />\r\n30.11: Mme MAXANT OK; Confirmation clte pour cette presta.<br />\r\n2.12: Clte satsfaite de la prsta de mme maxant. N\'a fait aucune remarque, et plus tôt contente de sa presta! Car mme maxant m\'avait dit qu\'elle n\'avait pas pu atteindre les hauteurs de fenetres. Elle avait pu faire 2 sdb+sols partout+ fenêtres sauf séjour. Clte paiera par CESU trés certainement.','',0,9),(21592,'0',5360,0,6,0,'2009-11-27 12:51:00',0,'27/11/09 : annulation client. grippe A. CREDIT CLIENT = 5s<br />\r\n04/12/09 : annulation client. grippe A. CREDIT ANNULATION RESTANT : 4s st 8h.<br />\r\n01/02/10 : annul. clt. Hors délai. Non facturé (décès). CREDIT ANNUL. = 3s.<br />\r\n1 au 15/08/10 : CP<br />\r\n16+23/08/10 : ANNUL. CLT. = -6h. CR RESTANT = 1s<br />\r\n30/08/2010 : AR MAL . PAS DE R = CR RESTANT <br />\r\nSEPTEMBRE 2010 : AR MAL. PAS DE R<br />\r\n27/12/2010 : ANNUL. CLT. = -3h = CR = 0<br />\r\n<br />\r\nBASE <br />\r\n03/01/2010 . NNUL CLT<br />\r\n','',0,12),(21593,'1',5388,0,3,0,'2009-11-27 12:53:00',0,'','',0,19),(21594,'1',5388,0,3,4,'2009-11-27 12:54:00',0,'','-2',21593,19),(21595,'1',3087,253,4,0,'2009-11-27 13:16:00',0,'bonjour je voulais vous prevenir que j ai fais 1 heure chez mme musset de 10h54 a 11h55 bon wendkend a vous cordialement masurais karine<br />\r\n<br />\r\n','',0,14),(21596,'0',3998,853,6,0,'2009-11-27 13:21:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL. si interv congés pendant cette période ne voudra pas de remplacement. ne veut d\'autre intervenante.','',0,10),(21597,'1',2595,472,6,0,'2009-11-27 13:32:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 16/12/09<br />\r\nreprise : 30/12/09','',0,10),(21598,'1',5024,567,6,0,'2009-11-27 13:34:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL.<br />\r\nannul pendant congés interv.','',0,10),(21599,'1',4318,453,6,0,'2009-11-27 13:36:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(21600,'0',5389,0,3,0,'2009-11-27 13:51:00',0,'client pléiades services : INTERESSEE PAR 3H HEBDO / PREST ESSENTIELLEMENT DE REPASSAGE / LA CLIENTE A L AIR EXIGENTE ET VEUT QQUN QUI REPASSE TRES BIEN (LUVUVAMU ?)<br />\r\n4.12 Mess rpdr clte pour informer mise en place de mme schmitt de 9/12h à compter du 7.12.09 si clte ok<br />\r\n7.12: La clte annule au dernier moment car a 1 impératif. Mise ne place à organiser sem. prochaine<br />\r\n9.12: La clte est 1 peu perdue car pblm de papier & bcp de déplacements ne lui permettant pas d\'avoir 1 presta pour le moment. J\'ai informé dispo de mme schmitt les mardi + vendredi du mois de décembre.<br />\r\n La clte réfléchie mais veut qlqun de tb. Si besoin me rappellera avant janvier. Sinon démarrage qu\'à partir de janvier 2010<br />\r\n30.12: J4AI EUT LA CLTE NE SAIT PAS QD COMMENCER SES PRESTA. Ns RAPPELERA => dossier en suspent','',0,9),(21601,'1',5028,915,6,0,'2009-11-27 13:51:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL veut une presta de 4h soit le 28,29 ou le 30/12.','',0,10),(21603,'0',5188,1273,4,0,'2009-11-27 13:55:00',0,'Prestation annulée le 02/12/09 par la client ce jour.<br />\r\n(27/11/09)','',0,10),(22663,'0',4705,1055,4,0,'2009-12-18 12:19:00',0,'18.12: Mess relance clt pour savoir si souhaite reprise avec mme maref la sem prochaine. Or après avoir laissé le mess Mme ALBRECHT m\'a informée qu\'elle avait eut le clt et qu\'il souhaitait avoir 1 presta de 4h ts les 15 jrs. Reprise la sem. du jour de l\'an.<br />\r\n21.12: Mme MAREF ne peut faire que 2h ou 3h/jour de travail. Dc j\'ai eut le clt ok pour faire 2h/sem. Mme MAREF souhaiterait 1 autre jour que le mercredi mais j\'atd rpse du clt audran<br />\r\n<br />\r\n','',0,9),(21606,'1',1038,660,6,0,'2009-11-27 14:07:00',0,'Congés Noël09 :(Soft AJ)<br />\r\nDernière le 24/12/09<br />\r\nreprise le 07/10/09','',0,10),(21607,'1',1058,112,6,0,'2009-11-27 14:12:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(21608,'1',109,24,4,0,'2009-11-27 14:17:00',0,'Monsieur,<br />\r\n<br />\r\nJe viens de prendre connaissance du mail d’un client de mme Sivathas qu’elle effectue chaque vendredi avant votre prestation, celui-ci m’informant qu’elle ne s’était pas présentée ce matin à son domicile. <br />\r\n<br />\r\nAprès vérification des pointages, je constate qu’il n’y a pas de trace du passage de mme Sivathas à votre domicile ce jour non plus, par conséquent j’en déduis que votre prestation n’a pas du être assurée, sans grande certitude puisque je n’arrive pas à joindre mme Sivathas.<br />\r\n<br />\r\nSi la prestation n’a pas été effectuée aujourd’hui, je m’en excuse par avance.<br />\r\n<br />\r\nMerci pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','',0,2),(21609,'1',5315,0,1,0,'2009-11-27 14:32:00',0,'Bonjour,<br />\r\n <br />\r\nLa communication via le carnet de liaison (par écrit) semble effectivement bien fonctionner. Je vous présente donc mes excuses.<br />\r\nDonc, pouvons-nous partir sur un ménage de 2h tous les jeudis après-midi (avec cette même personne, Mme SILVATA).<br />\r\nPouvez-vous me confirmer que c\'est OK de votre côté ? (je n\'ai donc plus besoin de vous confirmer toutes les semaines, c\'est bien ça ?). <br />\r\n <br />\r\nSinon, une question supplémentaire, j\'ai des tickets CESU valable jusqu\'à fin janvier 2010. Pour le paiement du mois de janvier que je vous enverrai début février 2010, puis-je utiliser ces tickets ?<br />\r\n <br />\r\nMerci d\'avance pour votre retour (par mail ou tel : 0664966839)<br />\r\n <br />\r\nCdlt,<br />\r\nM. PRUD\'HOMME','',0,2),(21610,'1',5315,0,1,5,'2009-11-27 14:32:00',0,'Monsieur,<br />\r\n<br />\r\nJe fais suite à votre mail de ce jour concernant les prestations à votre domicile ainsi que vos interrogations sur le règlement par CESU.<br />\r\n<br />\r\nLes prestations de mme Sivathas étant conformes à vos attentes, je vous confirme sa venue tous les jeudis après-midi.<br />\r\n<br />\r\nPour le règlement par CESU, vous pouvez nous adresser la totalité de vos CESU dans le courant du mois de janvier 2010 afin qu’ils ne soient pas perdus. Nous émettrons un acompte sur vos prochaines factures (factures éditées après janvier 2010).<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire, soit par mail, soit au 06 31 49 42 55 ou 01 57 69 16 60.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',21609,2),(21611,'1',257,86,7,0,'2009-11-25 12:40:00',0,'','-2',0,2),(21612,'1',257,86,7,6,'2009-11-25 12:40:00',1,'Les clients ont emménagé depuis peu, mais le travail n\'était pas fait correctement sdb pas aspirée, ménage un peu mal fait','-2',21611,2),(21613,'1',4544,0,4,0,'2009-11-27 14:44:00',0,'APPEL DE MME DOUCINE POUR PREVENIR QUE POUR ARRANGER LA CLIENTE ELLE NE FAIT QU UNE HEURE LE 27.11 ET QU ELLE LA RECUPERERA LE 04.12','',0,9),(21614,'1',5207,1304,1,1,'2009-11-26 18:46:00',0,'1ere presta 20/11 la cliente avait demandé de faire 1h de repassage et 3h de ménage (aspiration et nettoyage sols, sanitaires) mais mme Koné a fait 3h de repassage (nbre de pièces repassées pas suffisant car bcp de tee-shirts et fer performant) et 1h de ménage (sols et sanitaires pas fait correctement, ss-lits pas aspirés)','-2',21300,2),(22084,'1',3948,1084,4,0,'2009-12-07 15:48:00',0,'elle a rdv le 15/12 pour son RSA donc sera ABS l\'AM','',0,14),(21615,'0',2716,1140,4,0,'2009-11-27 15:06:00',0,'CLIENT ANNULE DU 12/12 AU 16/01','',0,14),(21705,'0',3660,1137,4,0,'2009-11-30 14:38:00',0,'Bonjour,<br />\r\nOui j\'ai bien vu le mot de Mme Charier concernant le manque d\'un produit (vinaigre blanc) mais il en restait d\'autre (Mr Propre multiusage). A ce sujet je lui ai laissé un mot ce matin dans le carnet mais elle ne l\'a peut être pas vu (sur la dernière pages du carnet).<br />\r\nSinon, nous sommes satisfait des prestations de Mme Charier.<br />\r\nEn ce qui concerne la proposition du 25/12 on peut en effet la décaler au 23/12 le matin.<br />\r\n','',0,14),(21617,'1',670,0,4,0,'2009-11-27 15:07:00',0,'MESSAGE DE LA CLIENTE POUR ANNULER LE 30.11 / JE NE FACTURE PAS MALGRE LE NON RESPECT DU DELAI','',0,9),(21618,'1',1122,1008,4,0,'2009-11-27 15:13:00',0,'27/11/09 mme Lafarge a terminé 30min + tôt car elle se sent pas bien, MAJ SOFT.','',0,10),(21620,'1',5383,0,1,1,'2009-11-26 16:42:00',0,'2eme msg laissé sur port client car aucun retour ni du client, ni de serena pour continuer les presta. Vu avec mme Thiam, elle y est allée tout le mois de novembre. Envoi d\'un BC avec courrier au client.','-2',21619,2),(21621,'1',2741,0,7,1,'2009-11-27 16:56:00',0,'OK Tavares mardi/vendredi 9h30-12h30 à partir du 02/12. Verra si prend 2h ou 3h vend en fonction de la presta du mardi','-2',20653,2),(21622,'1',2593,0,5,1,'2009-11-27 17:03:00',0,'Msg laissé sur port cliente pour fournir explications suite au contrôle du 24/11','-2',20875,2),(21623,'1',4527,0,9,1,'2009-11-27 17:04:00',0,'Msg laissé sur port cliente pour tenir informée avancée des recherches, personne pour le jeudi en revanche possibilité mercredi après-midi mme Drouin si test ménage semaine prochaine concluant','-2',20389,2),(21624,'1',1812,0,7,5,'2009-11-27 17:36:00',0,'Bonjour,<br />\r\n<br />\r\nJe prends note de l’arrêt des prestations de ménage à votre domicile. C’est avec grand plaisir que nous vous retrouverons parmi nos fidèles clients au départ de votre nounou.<br />\r\n<br />\r\nPour l’attestation fiscale, celle-ci sera envoyée comme chaque année fin janvier.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie','-2',20658,2),(21626,'0',1177,0,1,0,'2009-11-29 05:25:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21627,'0',1177,728,1,1,'2009-11-30 13:00:00',1,'','-2',21626,20),(21628,'0',1675,0,1,0,'2009-11-29 05:25:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21629,'0',1675,371,1,1,'2009-11-30 13:00:00',1,'','-2',21628,20),(21630,'0',2009,0,1,0,'2009-11-29 05:25:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21631,'0',2009,1101,1,1,'2009-11-30 13:00:00',1,'','-2',21630,20),(21632,'0',2012,0,1,0,'2009-11-29 05:25:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21633,'0',2012,728,1,1,'2009-11-30 13:00:00',1,'','-2',21632,20),(21634,'0',2081,0,1,0,'2009-11-29 05:25:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21635,'0',2081,0,1,1,'2009-11-30 13:00:00',1,'','-2',21634,20),(21636,'0',2358,0,1,0,'2009-11-29 05:25:06',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21637,'0',2358,812,1,1,'2009-11-30 13:00:00',1,'','-2',21636,20),(21638,'0',2412,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21639,'0',2412,0,1,1,'2009-11-30 13:00:00',1,'','-2',21638,20),(21640,'0',2415,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21641,'0',2415,0,1,1,'2009-11-30 13:00:00',1,'','-2',21640,20),(21642,'0',2417,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21643,'0',2417,818,1,1,'2009-11-30 13:00:00',1,'','-2',21642,20),(21644,'0',2506,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21645,'0',2506,1101,1,1,'2009-11-30 13:00:00',1,'','-2',21644,20),(21646,'0',2543,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21647,'0',2543,728,1,1,'2009-11-30 13:00:00',1,'','-2',21646,20),(21648,'0',2811,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21649,'0',2811,728,1,1,'2009-11-30 13:00:00',1,'','-2',21648,20),(21650,'0',2813,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21651,'0',2813,371,1,1,'2009-11-30 13:00:00',1,'','-2',21650,20),(21652,'0',2835,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21653,'0',2835,0,1,1,'2009-11-30 13:00:00',1,'','-2',21652,20),(21654,'0',3004,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21655,'0',3004,812,1,1,'2009-11-30 13:00:00',1,'','-2',21654,20),(21656,'0',3025,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21657,'0',3025,994,1,1,'2009-11-30 13:00:00',1,'','-2',21656,20),(21658,'0',3099,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21659,'0',3099,728,1,1,'2009-11-30 13:00:00',1,'','-2',21658,20),(21660,'0',3164,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21661,'0',3164,728,1,1,'2009-11-30 13:00:00',1,'','-2',21660,20),(21662,'0',3203,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21663,'0',3203,0,1,1,'2009-11-30 13:00:00',1,'','-2',21662,20),(21664,'0',3206,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21665,'0',3206,216,1,1,'2009-11-30 13:00:00',1,'','-2',21664,20),(21666,'0',3310,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21667,'0',3310,812,1,1,'2009-11-30 13:00:00',1,'','-2',21666,20),(21668,'0',3356,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21669,'0',3356,371,1,1,'2009-11-30 13:00:00',1,'','-2',21668,20),(21670,'0',3508,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21671,'0',3508,0,1,1,'2009-11-30 13:00:00',1,'','-2',21670,20),(21672,'0',3515,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21673,'0',3515,371,1,1,'2009-11-30 13:00:00',1,'','-2',21672,20),(21674,'0',3597,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21675,'0',3597,1104,1,1,'2009-11-30 13:00:00',1,'','-2',21674,20),(21676,'0',3623,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21677,'0',3623,812,1,1,'2009-11-30 13:00:00',1,'','-2',21676,20),(21678,'0',3649,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21679,'0',3649,728,1,1,'2009-11-30 13:00:00',1,'','-2',21678,20),(21680,'0',3655,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21681,'0',3655,728,1,1,'2009-11-30 13:00:00',1,'','-2',21680,20),(21682,'0',3727,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21683,'0',3727,371,1,1,'2009-11-30 13:00:00',1,'','-2',21682,20),(21684,'0',3816,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21685,'0',3816,812,1,1,'2009-11-30 13:00:00',1,'','-2',21684,20),(21686,'0',4105,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21687,'0',4105,0,1,1,'2009-11-30 13:00:00',1,'','-2',21686,20),(21688,'0',4142,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21689,'0',4142,1061,1,1,'2009-11-30 13:00:00',1,'','-2',21688,20),(21690,'0',4700,0,1,0,'2009-11-29 05:25:07',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21691,'0',4700,994,1,1,'2009-11-30 13:00:00',1,'','-2',21690,20),(21692,'0',4276,0,4,0,'2009-11-29 18:36:00',0,'25 MN DEDUITES DE LA PRESTATION DU 25.11 SUITE VERIFICATION DU TELEPOINTAGE A LA DEMANDE DU CLIENT<br />\r\n30.11: Réduction du contrat à compter du 2.12 de 4h à 3h.','',0,9),(21693,'1',1640,1046,4,0,'2009-11-30 09:15:00',0,'30.11 Suitre pblm de santé du compagnon de mme dufay, la clte ok pour presta le mercredi apm au lieu du lundi','',0,9),(21694,'1',1597,359,4,0,'2009-11-30 09:25:00',0,'30/11/09 enfant malade mme durand abs maj soft','',0,10),(21695,'0',3607,678,4,0,'2009-11-30 10:10:00',0,'30/11/09 mme Souchard abs rattrape sa presta. MAJ SOFT.<br />\r\n ','',0,10),(21696,'0',5300,1310,4,0,'2009-11-30 10:53:00',0,'30.11: la clte demande 4h le 1.12 et 3hj le 2.12. Mme KOLM ok si démarrage à 8h. Mess rpdr clte pour confirmer','',0,9),(21697,'1',3790,1307,7,0,'2009-11-30 10:57:00',0,'','',0,10),(21698,'1',3790,1307,7,6,'2009-11-30 10:57:00',0,'Suite à mon ctrl ce jour. Clt présente. Quelque mise au point faites par cliente et moi même concernant les tapis des chiens, aspi sur balcon et planche de bain dans la douche.<br />\r\nA revoir enctrl dans quelque semaine.','-2',21697,10),(21941,'1',4396,469,4,0,'2009-12-04 09:15:00',0,'4.12: Appel de serena clte souhaite le 8&15.12 que 2h de presta au lieu de 3h.','',0,9),(21701,'0',1726,1276,4,0,'2009-11-30 12:02:00',0,'30.11: Rupture de contrat','',0,9),(21702,'1',5193,1273,4,0,'2009-11-30 12:10:00',0,'30/11/09 PRESTATION AVANCÉE DEMAIN DE 14H A 16H A LA DDE DE LA FDM.','',0,10),(22083,'0',0,1084,4,0,'2009-12-07 15:48:00',0,'elle a RDV le 15/12 AM pour son RSA donc sera abs','',0,14),(21723,'1',873,678,6,0,'2009-11-30 15:26:00',0,'congés Noël09 :(soft Aj)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 28/12/09 ','',0,10),(21706,'1',1654,472,6,0,'2009-11-30 14:44:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière 17/12/09<br />\r\nreprise 07/01/10','',0,10),(21707,'1',3560,494,6,0,'2009-11-30 14:46:00',0,'congés Noël09 :(soft AJ)<br />\r\ndernière 22/12/09<br />\r\nreprise 12/01/10','',0,10),(21708,'1',2263,864,6,0,'2009-11-30 14:50:00',0,'congés Noël09 :(soft AJ)<br />\r\ndernière : 16/12/09<br />\r\nreprise : 06/12/10','',0,10),(21709,'0',5394,0,1,0,'2009-11-30 14:51:00',0,'Cliente souhaite 2h/semaine<br />\r\nn\'importe quel jour','',0,14),(21710,'1',3353,233,6,0,'2009-11-30 14:52:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :15/12/09<br />\r\nreprise : 05/01/10','',0,10),(21711,'1',1571,0,4,0,'2010-02-26 14:54:00',0,'CLIENTE SOUHAITE UN REMPLACEMENT en avril pdt abs boivineau','',0,14),(22720,'1',5485,0,3,0,'2009-12-21 14:28:00',0,'','',0,2),(21714,'0',1959,472,6,0,'2009-11-30 14:57:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 21/12/09<br />\r\nreprise : 04/01/10','',0,10),(21715,'1',5218,678,4,0,'2009-11-30 14:59:00',0,'30/11/09 annulation prestation mme Barreau à la dde de la clte. MAJ SOFT.','',0,10),(21776,'0',5310,657,6,0,'2009-12-02 10:34:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 15/12/09<br />\r\nreprise : 05/01/10','',0,10),(21717,'1',3691,1124,6,0,'2009-11-30 15:02:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 31/12/09','',0,10),(21718,'0',3014,863,4,0,'2009-11-30 15:10:00',0,'30.11: La clte a rappelé pour avoir des presta à nouveau. Car la pers.qui s\'occupe des enfants est une catastrophe au niveau du ménage.Lundi + vendredi<br />\r\n30.11: mem luluvamu REFLECHIE et ns rappellera.<br />\r\n1.12: Mme LULUVAMU ok pour reprendre presta chez clte<br />\r\n1.12: Mess rpdr clte<br />\r\n2.12Je relance la clte car n\'avait pas donné de nouvelles. Elle aimerait avoir des presta le mercredi pour le mois de dec, puis à compter de janvier le vendredi matin<br />\r\n2.12: Mess rpdr Mlle LULUVAMU pour savoir si ok pour mrecredi matin au mois de décembre.<br />\r\n4.12: Point avec VA la clte a appelé directement mme luluvamu en pleurant pour qu\'elle intervienne le mercredi apm.<br />\r\n','',0,9),(22673,'0',4251,660,4,0,'2009-12-18 14:08:00',0,'18/12/09 MMe AYA s\'est déplacée pour rien car la voisine de m.Suillet ne lui a pas ouvert la porte pour lui remettre les clés du client.','',0,10),(22424,'1',1267,273,4,0,'2009-12-14 15:20:00',0,'congés noël 2009:<br />\r\nannulation presta du 23/12<br />\r\nreprise le 28/12/09<br />\r\nmaj soft','',0,10),(21917,'1',2602,482,4,0,'2009-12-03 16:12:00',0,'3.12 Le clt a appelé pour me dire qu\'il annulait le 31.12. Reprise le 7.01. Par contre ne sait pas si reprise début janvier. Dc appeler clte pour point <br />\r\n6.01/ J\'ai eu le clt hier. Ok pour presta le 8.01 entre 12h30et14h30 exceptionnellement','',0,9),(21722,'1',5218,678,4,0,'2009-11-30 15:14:00',0,'Congés Client09 :(soft Aj)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 07/01/10','',0,10),(21725,'1',3884,1174,6,0,'2009-11-30 15:45:00',0,'Congés Noël09 :<br />\r\nPAS D\'annul','',0,10),(21726,'1',3884,1174,4,0,'2009-11-30 15:45:00',0,'30/11/09 PAS DE PRESTATION LE 03/12/09 CAUSE TRAVAUX. MAJ SOFT.<br />\r\n','',0,10),(21727,'1',3442,569,6,0,'2009-11-30 15:48:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 23/12/09<br />\r\nreprise : 13/01/10','',0,10),(21728,'1',3442,569,6,0,'2009-11-30 15:51:00',0,'Dates de congés supplémentaires données avec le mail du 28/11/09 des congés de Noël: <br />\r\n<br />\r\ndernière 27/01/10<br />\r\nreprise 10/02/10 modification faites dans le soft.','',0,10),(21730,'1',4641,1124,6,0,'2009-11-30 16:06:00',0,'Congés Noël09<br />\r\nRappeler le client car presta les 2 vendredi voir mail du 27/11/09. Veut peut-être remplacement dans semaine. cliente souhaite un rplct le 29/12/09 de 9h à 12h. Annule prestation du 25/12 maj soft.','',0,10),(21731,'1',5126,1273,6,0,'2009-11-30 16:12:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(21732,'0',0,1338,7,1,'2009-11-30 16:20:55',0,'Vérification des références','-2',0,23),(21733,'0',0,1338,7,1,'2009-11-30 15:00:00',1,'','-2',21732,23),(21734,'0',0,1339,7,1,'2009-11-30 16:23:46',0,'Vérification des références','-2',0,23),(21735,'0',0,1339,7,1,'2009-11-30 15:00:00',1,'','-2',21734,23),(21736,'1',4965,475,4,0,'2009-11-30 18:00:00',0,'erreur de pointage le 27/11/09 car pb de tel','',0,14),(21737,'1',4483,569,4,0,'2009-12-01 08:35:00',0,'01/12/09 Mme Lameira abs enf malade. Laissé mess répondeur attente réponse pr rplct. Annulation prestation.','',0,10),(21738,'1',4483,569,4,0,'2009-12-01 10:32:00',0,'Mme LAMEIRA suite pb de son fils ne fais pas le clt et déplace son clt après midi au matin <br />\r\nabs mises ds le soft ','',0,10),(21740,'0',1633,1137,4,0,'2009-12-01 11:13:00',0,'client annule du 23/12 au 3/01.<br />\r\n','',0,14),(21742,'1',5399,0,3,0,'2009-12-01 11:31:00',0,'','',0,19),(21743,'1',5399,0,3,3,'2009-12-01 11:31:00',0,'','-2',21742,19),(21744,'1',3130,855,4,0,'2009-12-01 11:42:00',0,'cliente annule le 23/12','',0,14),(21745,'0',5175,678,6,0,'2009-12-01 13:13:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 07/01/10','',0,10),(21746,'1',900,212,6,0,'2009-12-01 13:16:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(21747,'1',4329,657,6,0,'2009-12-01 13:17:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 09/01/10<br />\r\n<br />\r\nattent de précision pour annul le 8/01/09 (pas enlever dans soft)','',0,10),(21748,'1',2573,1124,6,0,'2009-12-01 13:20:00',0,'congés Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 08/01/10','',0,10),(21749,'0',2311,591,6,0,'2009-12-01 13:21:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\nNe veut pas de remplaçante.','',0,10),(21952,'1',180,0,1,0,'2009-12-04 11:25:00',0,'Client a demandé la marche à suivre pour l\'arrêt des presta => demande envoi LRAR au moins 72h avant le début de la prochaine presta','',0,2),(21751,'1',5025,1210,4,0,'2009-12-01 15:01:00',0,'01/12/09 ABS MME SOUCHARD RPLCT PAR MME MAUDUIT MERCREDI DE 9H à 12H. MME MAUDUIT RÉCUPÈRE LES CLÉS CE SOIR. MAJ SOFT.','',0,10),(21752,'1',3439,1174,4,0,'2009-12-01 15:19:00',0,'01/12/09 MME MAGNE RATTRAPE 30 MIN DE PRESTATION MARDI PROCHAIN. MAJ SOFT.','',0,10),(21753,'1',161,463,1,0,'2009-12-01 15:26:00',0,'Mme Moreira a trouvé 2 jeux de clés le 30/11 donc elle en a déduit qu\'il y en avait un pour elle, mais est-ce le cas ? (msg laissé sur port cliente) + savoir si presta se passent bien avec mme Moreira','',0,2),(21754,'0',2308,1274,4,0,'2009-12-01 15:30:00',0,'PAS DE RPLCT POSSIBLE A PROPOSER ANNULATION PRESTATION. MAJ SOFT;','',0,10),(21755,'0',0,1340,7,1,'2009-12-01 15:36:27',0,'Vérification des références','-2',0,14),(21756,'0',0,1340,7,1,'2009-12-01 15:00:00',1,'','-2',21755,14),(21758,'1',5207,0,1,1,'2009-11-30 17:42:00',0,'Msg laissé sur port cliente pour faire un point sur le contrôle du 27/11','-2',21300,2),(21759,'1',5207,1304,1,1,'2009-12-01 09:34:00',0,'Msg reçu de la cliente pour dire qu\'elle a été satisfaite de la presta du 27/11, elle correspondait plus à leurs attentes. OK pour faire les sanitaires à chaque fois + bas à fond + chbre Eliot (haut)','-2',21300,2),(21760,'1',5369,0,9,0,'2009-12-01 17:46:00',0,'3H VEND','',0,2),(21761,'1',5337,0,9,0,'2009-12-01 17:54:00',0,'3H JEUDI ENTRE 9H ET 16H','',0,2),(21762,'1',3473,0,9,1,'2009-12-01 18:00:00',0,'Msg laissé sur port cliente pour savoir si tjs en recherche d\'intervenante + proposer Mme Tavares L/J 9h-13h','-2',20428,2),(21763,'1',5403,0,3,0,'2009-12-01 18:18:00',0,'','',0,2),(21764,'1',5403,0,3,4,'2009-12-01 18:18:00',0,'','-2',21763,2),(21765,'1',2663,0,1,1,'2009-12-01 18:21:00',0,'N\'a pas encore eu le temps de s\'en occuper car vient de changer de travail, s\'en occupe ce week end (5-6/12)','-2',21259,2),(21766,'1',5337,0,9,1,'2009-12-01 18:38:00',0,'Msg laissé sur port cliente pour informer réception BC','-2',21761,2),(21769,'0',4582,842,4,0,'2009-12-02 08:29:00',0,'02/11/09 annulation prestation à la dde du clt. maj soft. Mme Lopes prévenue.','',0,10),(21767,'1',5404,0,9,0,'2009-12-01 19:17:00',0,'3H PRESTA SMART EXP : 7-9-14-15/12 APRES MIDI','',0,2),(21768,'1',5404,0,9,1,'2009-12-02 14:18:00',1,'','-2',21767,2),(21770,'1',4059,1041,4,0,'2009-12-02 08:51:00',0,'1.12: J\'ai eu tla clte qui annule le 11.12 car déménage. Nouvelle adresse à compter du 18.12 17 rue enclos fermaud 34 000 MONTPELLIER.','',0,9),(21771,'1',3559,1284,4,0,'2009-12-02 09:02:00',0,'2.12: Mess rpdre de la part de la clte qui annule presta de demain car enfant malade (la clte sera présente). Dc souhaiterait avoir 1 presta le vendredi.<br />\r\n2.12: MESS RPDR CLTE POUR LUI DIRE PERS DE DISPO','',0,9),(22153,'0',0,1284,5,0,'2009-12-08 12:32:00',0,'SUITE DIVERS PROBLEMES (SMS A JOVER / ABSENCE CHEZ AUTRAND ) JE REEXPLIQUE CE JOUR LE FONCTIONNEMENT DE L AGENCE A MME SABOUREAU A SOAVOIR QU ELLE NE DOIT PAS CONTACTER LES CLIENTS DIRECTEMENT ET NOUS TOUJOURS NOUS PREVENIR AVANT EN CAS DE PB... APPAREMMENT ELLE EN PREND BONNE NOTE','',0,9),(21773,'1',2195,482,4,0,'2009-12-02 10:00:00',0,'2.12: saisie de 20.00€ de saisie relance état','',0,9),(21774,'0',1120,233,4,0,'2009-12-02 10:18:00',0,'02/12/09 annulation du 15/12 à la dde du clt maj soft.','',0,10),(22643,'0',3976,494,4,0,'2009-12-18 08:40:00',0,'18/12/09 ANNULATION PRESTA DU 31/12/09 MAJ SOFT.','',0,10),(21777,'1',4025,482,4,0,'2009-12-02 10:37:00',0,'2.12: J\'ai relancé le clt pour son chque SCI tjrs pas régularisé. Me dit qu\'il avait fait le nécessaire mais trouve pas... Il va faire le point avec son comptable, et ns réglera la totalité due. Il souahite 1 presta pdt cp de mma taleb. La semaine suivante par=> valider avec lui si annulation ou pas.<br />\r\n3.12: Il n\'était pas chez lui. Me rappelera ds l\'apm.<br />\r\n3.12: Le clte n\'avait pas fait son réglement => ns l\'adresse. Clt annule pdt son absence, et souahite 21 presta de 3h le 28.12; mME taleb OK POUR LE 28.12<br />\r\n7.12: Chq de 816.00€ sept+oct reçu','',0,9),(21779,'0',1120,233,6,0,'2009-12-02 10:39:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 05/01/10','',0,10),(22154,'0',4900,1080,4,0,'2009-12-08 13:18:00',0,'8.12: Reception ce jour RIB clte pour prélèvement auto<br />\r\n11.01: Mess rpdr clte pour informer que mme albrecht ne pourra pas accompagner sa nouvelle intervenante. Elle passera mercredi à l\'agence récupérer clef+fiche clte.Etr se présentera seule chez elle jeudi<br />\r\n13.01 : JE LAISSE UN MESSAGE POUR LUI DEMANDER DE LAISSER LES AFFAIRES EN EVIDENCE <br />\r\n15.01: Mess rpdr point qualité<br />\r\n15.01: Clte Trés trés contente de Mme BOUYRATRSSIZET! Elle a fait des choses qu\'elle n\'avait même pas demandé!<br />\r\n20.01: J\'ai vu Mme BOUYTARSSIZET qui est passée à l\'agence. Elle m\'a montré la clef qui ne fonctionne pas (elle rentre ds serrure mais ne peut pas tourner). Point avec clte qui est au courant qu\'il y a 1 soucis sur cette cles. Il faut pousser le penne (qui a tendance à sortir, puis tourner la clef). La clte fermera que la grosse serrure blindée. J\'informe l\'intervenante.','',0,9),(21780,'0',3561,848,6,0,'2009-12-02 10:42:00',0,'Congés Noël09 :<br />\r\nANNULATION DU 28/12/09 PAS DE RPCT.','',0,10),(21781,'1',3770,494,6,0,'2009-12-02 10:43:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(21782,'0',2431,0,1,0,'2009-12-02 10:45:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21783,'0',2431,812,1,1,'2009-12-03 13:00:00',1,'','-2',21782,20),(21784,'0',2749,0,1,0,'2009-12-02 10:45:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21785,'0',2749,818,1,1,'2009-12-03 13:00:00',1,'','-2',21784,20),(21786,'0',3124,0,1,0,'2009-12-02 10:45:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21787,'0',3124,1061,1,1,'2009-12-03 13:00:00',1,'','-2',21786,20),(21788,'0',4589,0,1,0,'2009-12-02 10:45:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(21789,'0',4589,216,1,1,'2009-12-03 13:00:00',1,'','-2',21788,20),(21790,'1',3774,212,6,0,'2009-12-02 10:44:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL.','',0,10),(21791,'0',3420,842,6,0,'2009-12-02 10:46:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 07/12/09<br />\r\ndernière : 11/01/10<br />\r\n<br />\r\n','',0,10),(21792,'0',825,271,4,0,'2009-12-02 10:50:00',0,'2.12: J\'informe mme capel de mma garrouma déménage et ne pourra pas, intervenir chez elle le 4.12.09. La clte me demande si possibilité le jeudi après clt JEAN 15h30/17h30. J\'ai eut le mari de mme garrouma. Il ou elle me rappelera dès que possible + confirmer clte - Idem pour jour de noel et de l\'an<br />\r\n3.12: La clte aimerait avoir des presta le 24.12.+31.12 après mme jean si possible.<br />\r\n8.12: Mme GARROUMA OK.','',0,9),(21794,'0',841,1124,6,0,'2009-12-02 10:52:00',0,'Congés Noël09:(soft AJ)<br />\r\nDernière : 21/12/09<br />\r\nReprise : 28/12/09<br />\r\ndernière : 28/12/09<br />\r\nreprise 04/01/10','',0,10),(21795,'1',841,1124,6,0,'2009-12-02 10:54:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 21/12/09<br />\r\nreprise : 28/12/09<br />\r\ndernière : 28/12/09<br />\r\nreprise : 04/01/10','',0,10),(21796,'0',2714,472,6,0,'2009-12-02 10:58:00',0,'Congés Noël09 :<br />\r\nPAS D\'annul<br />\r\nannul pour congés interv.<br />\r\n','',0,10),(21797,'0',2714,472,6,0,'2009-12-02 11:00:00',0,'CONGES Cliente :(soft AJ)<br />\r\ndernière : le 13/01/10<br />\r\nreprise : le 3/02/10','',0,10),(21798,'1',3904,0,1,0,'2009-12-02 11:06:00',0,'Enquète de satisfaction : RAS','',0,2),(21799,'1',1795,0,1,0,'2009-12-02 11:08:00',0,'Enquète de satisfaction : Elle recommanderait nos services, tout en disant à la personne sa dépend sur qui vous tombez.<br />\r\n','',0,2),(21800,'1',3931,0,1,0,'2009-12-02 11:09:00',0,'E.S : RAS ','',0,2),(21801,'1',3881,0,1,0,'2009-12-02 11:10:00',0,'E.S : RAS','',0,2),(21803,'1',217,0,1,0,'2009-12-02 11:11:00',0,' E.S : Elle a déjà recommandé nos services à des amis qui ont signé avec M&C. Elle pensait avoir une compensation comme 2h offertes.','',0,2),(21804,'1',1012,0,1,0,'2009-12-02 11:12:00',0,'E.S : RAS','',0,2),(21805,'1',73,0,1,0,'2009-12-02 11:13:00',0,'E.S : RAS','',0,2),(21806,'1',3385,0,1,0,'2009-12-02 11:14:00',0,'E.S : RAS','',0,2),(21807,'1',3775,0,1,0,'2009-12-02 11:15:00',0,'E.S : Elle demande un décompte avec l\'ensemble des heures et des règlements effectués. Elle trouve que les factures ne sont vraiment pas clair, elle ne les comprend pas toujours, elle souhaiterait que le récapitulatif des heures et des règlements figure sur la facture.<br />\r\n','',0,2),(21808,'1',4773,0,1,0,'2009-12-02 11:16:00',0,'E.S : RAS<br />\r\n','',0,2),(21809,'1',5032,0,1,0,'2009-12-02 11:17:00',0,'E.S : RAS','',0,2),(21810,'1',228,0,1,0,'2009-12-02 11:18:00',0,'E.S : elle a fait une réclamation concernant la mauvaise gestion des vacances pour cette année, elle n\'a pas eu de retour sur cette réclamation de ce fait. Elle conteste une facturation.<br />\r\n','',0,2),(21811,'1',3384,0,1,0,'2009-12-02 11:20:00',0,'E.S : RAS','',0,2),(21812,'1',860,0,1,0,'2009-12-02 11:22:00',0,'E.S : RAS<br />\r\n','',0,2),(21813,'1',695,0,1,0,'2009-12-02 11:23:00',0,'E.S : RAS','',0,2),(21815,'1',1325,0,1,0,'2009-12-02 11:25:00',0,'E.S : Elle conseille de comprendre un peu plus le besoin du client. Elle nous recommanderait tout en précisant sa dépend sur qu\'elle intervenante vous tombez.<br />\r\n','',0,2),(21816,'1',189,0,1,0,'2009-12-02 11:27:00',0,'E.S : Souhaite plus de contrôle qualité','',0,2),(21817,'1',4824,0,1,0,'2009-12-02 11:28:00',0,'E.S : Elle souhaiterait que sa femme de ménage soit former au lavage de vitre avec la raclette.<br />\r\n','',0,2),(21818,'1',17,0,1,0,'2009-12-02 11:28:00',0,'E.S : RAS','',0,2),(21819,'1',56,0,1,0,'2009-12-02 11:29:00',0,'E.S : Elle a recommandé 3 personnes qui ont signé des contracts mais elle attend les 3 remerciement sous forme de chèques cadeaux que Mr Roblot lui avait promis. <br />\r\n','',0,2),(21820,'1',4197,0,1,0,'2009-12-02 11:30:00',0,'E.S : Le ménage est a moitié fait, les poussières ne sont pas faites…mais le repassage est satisfait. Demande qu\'on effectue un contrôle . Souhaite payer par virement.<br />\r\n','',0,2),(21821,'1',5012,0,1,0,'2009-12-02 11:32:00',0,'E.S : RAS','',0,2),(21822,'1',2893,0,1,0,'2009-12-02 11:32:00',0,'E.S : RAS','',0,2),(21823,'0',2650,0,1,0,'2009-12-02 11:33:00',0,'E.S : RAS','',0,2),(21824,'1',4634,0,1,0,'2009-12-02 11:36:00',0,'E.S : RAS','',0,2),(21825,'1',2822,0,1,0,'2009-12-02 11:41:00',0,'E.S : Elle souhaiterait qu\'on améliore l\'accésibilité à nos services, elle a du mal a joindre le service clientèle mais elle est satisfaite des réponses apportés par ce service.<br />\r\n','',0,2),(21826,'1',3278,0,1,0,'2009-12-02 11:42:00',0,'E.S : Tres satisfaite de l\'intervenante. Par contre elle n\'a pas été prévenu lors du changement d\'horaire de Mme Perera<br />\r\n','',0,2),(21827,'1',2325,0,1,0,'2009-12-02 11:43:00',0,'E.S : Recontacter assez tardivement parfois, mais sinon tout est parfait<br />\r\n','',0,2),(21828,'1',4557,0,1,0,'2009-12-02 11:45:00',0,'E.S : Beaucoup de mal a contacter le service clientèle. Le ménage est parfait, le repassage un peu lent.<br />\r\n','',0,2),(21829,'1',99,0,1,0,'2009-12-02 11:45:00',0,'E.S : Elle a déjà recommandé nos services à des amis mais n\'a rien eu en compensation.<br />\r\n','',0,2),(21830,'1',197,0,1,0,'2009-12-02 11:46:00',0,'E.S : Souhaite changer d\'intervenante si cela n\'est pas possible elle changera de société.<br />\r\n','',0,2),(21831,'1',1869,0,4,0,'2009-12-02 11:47:00',0,'E.S : RAS<br />\r\n','',0,2),(21832,'1',2808,0,1,0,'2009-12-02 11:48:00',0,'E.S : RAS','',0,2),(21833,'1',161,0,1,0,'2009-12-02 11:49:00',0,'E.S : L\'intervenante ne lui convient pas du tout. Elle attend de voir avec la remplaçante.<br />\r\n','',0,2),(21834,'1',3990,0,1,0,'2009-12-02 11:52:00',0,'E.S : Elle a recommandé à une personne qui a souscrit (Mme Le comte). Elle n\'a rien eu en retour.<br />\r\n','',0,2),(21835,'1',5119,0,1,0,'2009-12-02 11:53:00',0,'E.S : RAS','',0,2),(21836,'1',192,0,1,0,'2009-12-02 11:54:00',0,'E.S : RAS','',0,2),(21837,'1',887,0,1,0,'2009-12-02 11:54:00',0,'E.S : RAS','',0,2),(21838,'1',2122,0,1,0,'2009-12-02 11:55:00',0,'E.S : RAS','',0,2),(21842,'1',62,0,1,0,'2009-12-02 12:02:00',0,'E.S : Souhaite un remplacement au plus vite mais efficace parce qu\'elle n\'a pas d\'intervenante depuis un mois<br />\r\n','',0,2),(21840,'1',4544,1067,4,0,'2009-12-02 11:57:00',0,'2.12: j\'ai eut mme doucine qui m\' ainformé que mme vallet lui avait demandé de faire 1h en +. Alors que la clte ne ns en avait même pas fait part','',0,9),(21843,'1',567,0,1,0,'2009-12-02 12:03:00',0,'E.S : En ce qui concerne le repassage il y a des faux plis.<br />\r\n','',0,2),(21844,'1',1523,0,1,0,'2009-12-02 12:04:00',0,'E.S : RAS','',0,2),(21845,'1',142,0,1,0,'2009-12-02 12:05:00',0,'E.S : Elle n\'avait aucun numéro pour nous joindre directement mise a par le serveur vocale.<br />\r\n','',0,2),(21846,'1',3690,0,1,0,'2009-12-02 12:06:00',0,'E.S : RAS','',0,2),(21847,'1',3736,0,1,0,'2009-12-02 12:06:00',0,'E.S : RAS','',0,2),(21848,'1',2592,0,1,0,'2009-12-02 12:07:00',0,'E.S : RAS','',0,2),(21849,'1',2895,0,1,0,'2009-12-02 12:08:00',0,'E.S : Pense a résilier son contrat parce qu\'il n\'est pas du tout satisfait, la femme de ménage ne prend en compte les remarques.<br />\r\n','',0,2),(21850,'1',47,0,1,0,'2009-12-02 12:09:00',0,'E.S : RAS','',0,2),(21851,'1',2593,0,1,0,'2009-12-02 12:11:00',0,'E.S : La prestation de ménage est satisfaisante mais le repassage ne l\'est pas, il est fait à la va vite. Elle a des difficultés à joindre le service client et quand elle laisse des messages vocaux elle a un retour 1 jour après. Elle ne se prononce pas concernant le recommandement elle attend de voir comme son problème de ménage va être traiter','',0,2),(21852,'1',4942,0,1,0,'2009-12-02 12:14:00',0,'E.S : RAS','',0,2),(21853,'1',3742,0,1,0,'2009-12-02 12:16:00',0,'E.S : RAS','',0,2),(21854,'1',3835,0,1,0,'2009-12-02 12:17:00',0,'E.S : RAS','',0,2),(21855,'1',2225,0,1,0,'2009-12-02 12:18:00',0,'E.S : Elle est satisfaite, elle souhaiterai juste que la femme de ménage déplace les objets pour bien faire les poussières.<br />\r\n','',0,2),(21856,'1',4016,0,1,0,'2009-12-02 12:18:00',0,'E.S : Le travail n\'est pas totalement fait parfois mais sinon elle est satisfaite. Elle trouve qu\'il y a un manque d\'encadrement et de suivi.<br />\r\n','',0,2),(21857,'1',2458,0,1,0,'2009-12-02 12:20:00',0,'E.S : RAS','',0,2),(21858,'1',1391,0,1,0,'2009-12-02 12:21:00',0,'E.S : Il n\'avait pas le fixe de la société mais le 0800… Je lui ai passé le fixe du bureau.<br />\r\n','',0,2),(21859,'1',2911,0,1,0,'2009-12-02 12:21:00',0,'E.S : RAS','',0,2),(21860,'1',1912,0,1,0,'2009-12-02 12:22:00',0,'E.S : RAS','',0,2),(21861,'1',3874,0,1,0,'2009-12-02 12:24:00',0,'E.S : Elle souhaiterai plus de proximité avec son interlocutrice. Elle a du mal a nous joindre mais elle est satisfaite des réponses. Elle nous conseillerait de former les employeurs sur la communication (qu\'elles préviennent en cas de retard, qu\'elles parlent à la cliente si elle a un problème d\'organisation...)<br />\r\n','',0,2),(21862,'1',138,0,1,0,'2009-12-02 12:24:00',0,'E.S : RAS','',0,2),(21863,'1',798,0,1,0,'2009-12-02 12:25:00',0,'E.S : Souhaite ne pas changer d\'intervenante. L\'intervenante mouille trop la serpillière. ','',0,2),(21864,'1',4003,0,1,0,'2009-12-02 12:26:00',0,'E.S : RAS','',0,2),(21865,'1',2203,0,1,0,'2009-12-02 12:26:00',0,'E.S : Elle ne nous recommande pas car elle l\'a déjà fait et sa s\'est très mal passé. Elle cherche une nouvelle société prestataire.Bon repassage, ménage moins bon. La femme de ménage dit systématiquement qu\'elle n\'aura pas le temps de tout faire alors que si la cliente insiste elle fait tout. stephanie.robineau@orange.fr<br />\r\n','',0,2),(21866,'1',3291,0,4,0,'2009-12-02 12:28:00',0,'E.S : RAS','',0,2),(21867,'1',2128,0,1,0,'2009-12-02 12:28:00',0,'E.S : Problème pour joindre le service clientèle. Les informations sont pas toujours transmises.<br />\r\n','',0,2),(21868,'1',2323,0,1,0,'2009-12-02 12:29:00',0,'E.S : Concernant le service clientèle, les délais de réponses ne sont pas satisfaisant, pas assez reactif (elle appelait sur le 0800…). Mais les réponses apportés sont satifaisante. Elle souhaiterai qu\'on la rappelle pour lui dire combien de temps la femme de ménage met de temps exactement pour faire son appartement parce qu\'elle souhaiterai rajouter des tâches de temps à autres.<br />\r\n','',0,2),(21869,'1',3175,842,6,0,'2009-12-02 12:37:00',0,'Congés Noël09 : (soft AJ)<br />\r\ndernière :16/12/09<br />\r\nreprise : 06/01/10','',0,10),(21870,'1',1563,0,1,0,'2009-12-02 12:38:00',0,'E.S : RAS','',0,2),(21871,'1',146,0,4,0,'2009-12-02 12:40:00',0,'E.S : RAS','',0,2),(21872,'1',1733,0,1,0,'2009-12-02 12:41:00',0,'E.S : RAS','',0,2),(21873,'1',653,0,1,0,'2009-12-02 12:41:00',0,'E.S : Il n\'est pas du tout satisfait en ce qui concerne les roulements d\'intervenante. Il est resté 3 semaines sans femme de ménage et maintenant le remplaçant ne fait que l\'a moitié des heures demander.<br />\r\n','',0,2),(21874,'1',4963,0,1,0,'2009-12-02 12:42:00',0,'E.S : Elle s\'attendait à une femme plus expérimenté, la femme de ménage de prend pas d\'initiative, manque de qualité.<br />\r\n','',0,2),(21875,'1',4096,0,1,0,'2009-12-02 12:44:00',0,'E.S : RAS','',0,2),(21876,'1',1321,0,1,0,'2009-12-02 12:44:00',0,'E.S : Elle nous rappelera pour une prestation ponctuelle de lessivage de mur.<br />\r\n','',0,2),(21877,'1',4730,0,1,0,'2009-12-02 12:45:00',0,'E.S : C\'est la première fois qu\'elle a un contact avec le service clientèle. Globalement satisfaite.<br />\r\n','',0,2),(21878,'1',580,0,1,0,'2009-12-02 12:46:00',0,'E.S : Il trouve le suivi clientèle insuffisant ! Il trouve qu\'il n\'y a pas assez de contact avec la collaboratrice.<br />\r\n','',0,2),(21879,'0',0,1341,7,1,'2009-12-02 14:37:10',0,'Vérification des références','-2',0,10),(21880,'0',0,1341,7,1,'2009-12-02 15:00:00',1,'','-2',21879,10),(22053,'1',860,0,1,0,'2009-12-07 11:27:00',0,'Madame REYT Laurence<br />\r\nPortable : 06 85 41 22 44<br />\r\n6 rue du poteau<br />\r\n75018 paris 18<br />\r\n<br />\r\nDésire que vous la rappeliez de toute urgence au sujet d\'une facture d\'octobre.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 7 décembre 2009 à 09:34<br />\r\n','',0,2),(21942,'0',1988,1269,4,0,'2009-12-04 10:21:00',0,'4.12: Appel de la clte ns informant erreur sur facture son règlement d\'oct a bien été encaissé=> ce fut bien le cas omission de saisie sur compte clt.<br />\r\n4.12: J\'ai informé clte de notre erreur','',0,9),(21884,'1',5368,0,9,0,'2009-12-02 17:19:00',0,'2,5H JEUDI A PARTIR DE 9H','',0,2),(21885,'1',0,0,3,3,'2009-12-03 19:00:00',1,'','-2',21763,2),(21886,'1',5257,0,9,0,'2009-12-02 17:22:00',0,'2H','',0,2),(21887,'0',1960,1227,4,0,'2009-12-02 17:23:00',0,'30.11: Mess rpdr clt pour informer AT de mme boyer.<br />\r\n2.12: Pas de rpse clt=> annulation des 2 presta pdt absence salariées<br />\r\n7.12: Appel du clt me demandant le changement d\'intervenante. Car avec Mme BOYER=pblm. Elle ne fait pas la poussière sur pt meuble + toiles d\'araignées. ne fait pas suffisant ds le détail. On pense à Mme BOUAIFI le mardi apm après saintenac (car pourrait cumuler brhamia.) Mme BOUAIFI réfléchit et ns appellera demain car son pblm= la crèche.<br />\r\n7.12: Mme BOUAIF ok pour ce clt.<br />\r\n8.12: Clt ok pour 15/18h mais 1ère presta à 14h<br />\r\n15.12: Clt trés content. Elle prdr des initiatives.','',0,9),(21888,'1',5281,0,3,1,'2009-11-12 17:25:00',0,'cherche du travail','-2',20524,2),(21889,'1',0,0,3,1,'2009-12-02 17:29:00',0,'Elle n\'a pas pris sa décision, de toute façon c\'est pour débuter en janvier','-2',20708,2),(21892,'1',264,0,7,1,'2009-12-02 17:45:00',0,'Après réflexion, la cliente souhaite arrêter pour le moment car bcp de changement. Va voir si elle peut trouver plus de stabilité auprès d\'un autre prestataire.','-2',20651,2),(21893,'1',0,0,3,3,'2009-12-03 14:00:00',1,'','-2',21593,19),(21895,'1',5412,0,9,0,'2009-12-03 10:45:00',0,'','',0,19),(21896,'1',5413,0,3,0,'2009-12-03 10:48:00',0,'','',0,2),(21897,'1',5413,0,3,4,'2009-12-03 10:48:00',0,'','-2',21896,2),(21898,'1',4461,567,6,0,'2009-12-03 11:44:00',0,'Congés Noël09 : (soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(21899,'0',2067,453,6,0,'2009-12-03 11:47:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 14/12/09<br />\r\nreprise : 11/01/10','',0,10),(21900,'0',1969,472,6,0,'2009-12-03 11:49:00',0,'Congés Noël09 :<br />\r\nAttention Souhaite une prestation pour une des deux semaines suivant les congés de l\'intervenante.','',0,10),(21901,'1',2184,1287,4,0,'2009-12-03 11:56:00',0,'03/12/09 Annulation prestation abs mme BENASSOU prolongation arrêt maladie jusqu\'au 11/12/09 laissé mess répondeur maj soft','',0,10),(21902,'0',0,1342,7,1,'2009-12-03 13:18:56',0,'Vérification des références','-2',0,10),(21903,'0',0,1342,7,1,'2009-12-03 15:00:00',1,'','-2',21902,10),(21904,'1',5034,0,4,0,'2009-12-03 13:35:00',0,'j\'ai saisi un avoir de 19€ pour 1h de presta qui avait été saisi en trop sur presta du 10/11.<br />\r\nMme PEAN devait faire 3h au lieu de 2h mais ça a été annulé, donc rectification par avoir.','',0,14),(21905,'1',1766,855,4,0,'2009-12-03 13:39:00',0,'salariée n\'a pas pu pointer ce jour le 3/12 car pas de tel<br />\r\n<br />\r\nclient annule le 31/12','',0,14),(21906,'1',3087,253,4,0,'2009-12-03 13:40:00',0,'salariée n\'a pas pu pointer le 1/12/09','',0,14),(21939,'0',5083,0,4,0,'2009-12-04 08:34:00',0,'MME KODJA N A PAS EU LE TEMPS DE S ORGANISER POUR LA GARDERIE DE SON FILS ET NE POUVAIT COMMENCER LA PRESTA CE MATIN AVANT 9H15 / TROP TARD POUR LA CLIENTE QUI AVAIT UN RDV / NOUS RAPPELERA SI VEUT UNE PRESTA LA SEMAINE PROCHAINE / JE PENSE QU ELLE VA ARRETER <br />\r\n8.12: Mess rpdr clte pour savoir si souhaite des presta vendred9.12: Clts ok por presta avec mme kodja<br />\r\n14.12: Clte trés contente de mme kodja','',0,9),(21909,'1',2487,0,4,0,'2009-12-03 14:52:00',0,'cliente souhaite un remplacement pour le 23/12 AM pour 1h de repassage','',0,14),(21911,'1',1121,0,4,0,'2009-12-03 15:28:00',0,'03/12/09 ANNULATION PRESTATION CLT ENFANTS MALADES MAJ SOFT.','',0,10),(21912,'1',1951,864,4,0,'2009-12-03 15:33:00',0,'03/12/09 Laissé mess mme komorowska souhaite avancer sa prestation le matin.','',0,10),(21913,'0',2494,594,4,0,'2009-12-03 15:40:00',0,'3.12: Appel du clt m\'informant qu\'il annulait sa presta de demain car son fils à la grippe A. Mess rpdr Mme JOUVE','',0,9),(21914,'1',1951,864,4,0,'2009-12-03 15:54:00',0,'03/12/09 PRESTATION AVANCEE LE MATIN A LA DDE DE LA FDM, CLTE OK. ','',0,10),(21915,'0',1610,567,6,0,'2009-12-03 15:59:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 16/12/09<br />\r\nreprise : 06/01/10','',0,10),(21916,'1',669,271,4,0,'2009-12-03 15:59:00',0,'3.12: Appel de la clte opur ml\'informer qu\'elle a reçu nouvelle facture. Or elle a payé par le chq 7274131 LCL le 4.11.09. Vérification des bordereaux de remises à l\'agence=RIEN. La clte ne souhaite pas faire opposition à cause des frais, mais va ns adresse 1 nouveau règlements des 2 mois dus.<br />\r\n<br />\r\n','',0,9),(21920,'0',5398,1206,4,0,'2009-12-03 17:04:00',0,'3.12: j\'ai eut mma larroque suite pblm de facturation sous le contrat de sa maman mme cartier. j\'avais eut l\'info aprés facturation du mois de novembre. Aucun pblm pour la clte.<br />\r\nEnvoie bon de commande + carnet de liaison.','',0,9),(22140,'1',5305,0,1,0,'2009-12-08 11:06:00',0,'Point après 2 presta','',0,2),(22141,'1',5305,0,1,1,'2009-12-08 11:06:00',1,'','-2',22140,2),(21922,'1',4711,1229,5,0,'2009-12-03 17:22:00',0,'3.12: Appel de la clte me faisant part qu\'elle n\'était pas pleinement satisfaite de la presta de mme BRAHMIA. WC : porcelaine et conduit non nettoyé + pblm avec assiparteur + serpillère. Elle ne nettoierait pas sou sles tapis, sous les meubles, ne déplacerait pas forcément les objets...\"moutons\" entre armoire et meuble ds sa chbre.<br />\r\n3.12: VA+BOUAIFI point => mise ne place d\'1 point qualité chez clte<br />\r\n7.12: Mme saintenac ne souhaite pas permuter de jour. Mme BRAHAMIA ne sait pas si elle garde mme bouaifi. Dispo le mardi + mercredi+ jeudi matin.<br />\r\n9.12: Mme BOUAIFI va intervenir chez M. DELMAS même adresse que mme bramia à compter du 15 => à partir du 22.12 pourrait intervnir chez mme bramia de 13à15h, puis delmas. Mme BRAMIA ravie. Point qualité le 17.12.','',0,9),(21924,'1',794,0,4,0,'2009-12-03 17:27:00',0,'MESSAGE REPONDEUR POUR PERMUTER LA PRESTA AVEC BRAMIA ET PASSER AU JEUDI AM 14H A 17H / VOIR SI NOUS A RAPPELE<br />\r\nSI CLIENTE OK POUR PERMUTER PREVENIR BRAMIA ET LUI PROPOSER UN POINT QUALITE A SON DOMICILE LE MARDI OU LE JEUDI EN FONCTION DE SAINTENAC<br />\r\nLA CLIENTE NE VEUT PAS PERMUTER','',0,9),(21929,'1',5012,1252,5,0,'2009-12-03 19:25:00',0,'Mme Semedo est partie avec la clé des clients lors de la presta du 30/11 au lieu de la remettre dans la boite aux lettres. La cliente l\'a contacté, elle devait venir les déposer mardi, puis mercredi mais rien hier soir, la cliente l\'a rappelé elle lui a ramené ce matin. Déjà pb de compréhension des consignes il y a environ 2 semaines + la cliente trouve des tiroirs rangés autrement donc a des doutes.<br />\r\n<br />\r\nPréfère changer d\'intervenante, annule le 07/12 pour nous laisser le temps de trouver qq d\'autre en DS, horaires indiff','',0,2),(21930,'1',5012,0,5,1,'2009-12-09 10:29:00',1,'','-2',21929,2),(21931,'1',4263,1293,5,0,'2009-12-03 19:32:00',0,'Monsieur YARDIMCI<br />\r\nDomicile : 01 44 63 64 67 Portable : 06 21 13 19 00<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nDésire que vous le rappeliez au sujet de l\'intervention de cette aide ménagère, elle ne fait pas du tout le ménage à fond. Le client n\'est pas du totu content.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 3 décembre 2009 à 17:11<br />\r\n','',0,2),(21932,'0',5417,0,3,0,'2009-12-03 22:48:00',0,'LA CLIENTE SOUHAITE 3.5 H HEBDO EN FIN DE SEMAINE DE PREFERENCE LE VENDREDI<br />\r\n4.01: Mess rpdr clte pour confirmer mise en place de Bouytarzisset le 8.01 à 8h20. Presta pouvant commencer dès 8h30.<br />\r\nClte ok<br />\r\n11.01: Clte trés contente de Mme BOUYTARSSIZET!!! TB','',0,9),(21934,'0',5418,0,3,0,'2009-12-03 22:51:00',0,'LA CLIENTE VEUT 9 OU 10 H DE PRESTA PAR SEMAINE POUR ELLE ET SA BELLE MERE (QUI VIT AVEC EUX) POUR UN DEMARRAGE MI JANVIER / QQUN D AUTONOME AVEC UN BON RELATIONNEL CAR BELLE MERE PRESENTE PENDANT TOUTES LES PRESTA<br />\r\nLundi+mercre matin + vendredi matin ou apm.<br />\r\n29.12: Vu avec VA Mlle MORIN lundi matin + mercredi matin + vendredi matin.<br />\r\nJ\'ai essayé de contacter la cliente mais je n\'ai pas réussi. Envoie courrier ce jour. Atn suite établissement fiche salariée les presta ne devaient commencer que le 18.01.10<br />\r\n11.01/ Pas de nouvelles de la clte, je relancerai mercredi<br />\r\n15.01: J\'ai souhaité relancer la clte, je suis tombée sur 1 mess d\'1 jeune fille...<br />\r\n18.01: J\'ai eut la clte :sa belle-mère a été hospitalisée dc pour le moment pas de besoin. Elle ns rappellera vers la mi-février pour nous dire si besoin éventuel ou pas.<br />\r\n15.02: J\'ai eut la clte qui me dit que sa belle_mère rentrera en maison de retraite car état de santé médiocre.<br />\r\nDossier arrêtait','',0,9),(21937,'1',4115,0,4,0,'2009-12-04 08:33:00',0,'MME NDOUO EST ABSENTE AUJ / LE CLIENT AIMERAIT UN REMPLACEMENT POUR CET AM A PARTIR DE 14H30 POUR 2 H DE PRESTATION<br />\r\n4.12: Mes rpdr clte pour lui dire que je n\'ai pas eut de nouvelle de l\'aide-ménagère qui aurait eut 1 dispo. pour cette apm. DC qu\'elle ne s\'attende pas à avoir 1 presta aujd\'hui. Si elle souhaite qlqun en début de sem. qu\'elle appelle l\'agence.','',0,9),(21943,'1',4986,0,1,0,'2009-12-04 10:40:00',0,'E.S : RAS','',0,2),(21944,'1',236,0,1,0,'2009-12-04 10:43:00',0,'E.S : La femme de ménage ne prend aucune initiative','',0,2),(21945,'1',3685,1150,4,0,'2009-12-04 10:54:00',0,'4.12: MAIL DE LA CLTE ME DEMANDANT DE REMETTRE A MME TIRONI SA CLEF. Mess rpdr mme tironi pour lui demander de passer à l\'agence éventuellement lundi.<br />\r\n7.12: Relance mme tironi car pas de nouvelles de sa part<br />\r\n7.12: Mme TIRONI a récupéré les cles de la clte','',0,9),(21946,'1',4263,1293,5,1,'2009-12-04 10:50:00',0,'Depuis qu\'il à démarrer avec nous avec chaque nouvelle intervenante suit le même shéma. cad: 2/3 premières prestations conformes, ensuite la qualité se dégrade au fur et à mesure. Dernière prestation (lundi 30 Nov) la poussière sur le frigo et sur la bibliothèque n\'a pas été faite le sol mal nettoyé. Il veut changer d\'intervenante. ','-1',21931,2),(22063,'1',2026,669,4,0,'2009-12-07 12:14:00',0,'Message laissé sur le portable de la cliente pour la prévenir de l\'absence de Jammaa les 23 et 30 décembre et lui proposer un remplacement. Prestations annulées dans le logiciel dans l\'attente de son retour.','',0,26),(21948,'1',4540,1252,5,0,'2009-12-04 10:57:00',0,'Monsieur CALVET Philippe<br />\r\nPortable : 06 73 89 87 50<br />\r\n92130 ISSY LES MOULINEAUX<br />\r\n<br />\r\nIl souhaite que vous le rappeliez , l\'intervenante a du retard.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 4 décembre 2009 à 09:27<br />\r\n','',0,2),(21949,'1',4540,1252,5,1,'2009-12-04 10:57:00',0,'Msg laissé sur port client après avoir eu mme Semedo (arrivée à 9h20), pb de transports, ne pouvait pas prévenir car pas de crédit sur son port. Demande faire les 4h.','-2',21948,2),(21992,'1',12,10,4,0,'2009-12-04 16:22:00',0,'Cliente prévenue mme Berradja en formation le 15/12, ne souhaite pas de remplacement, pas d\'annulation pdt les fêtes','',0,2),(21951,'0',4698,0,1,0,'2009-12-04 11:20:00',0,'- ne pas faire la cuisine<br />\r\n- nettoyer escalier avec des lingettes bois spéciales<br />\r\n- Ne laisser aucune trace sur wc + robinetterie (inox de la balayette + armoire à pharmacie)<br />\r\n- wc à la javel<br />\r\n- faire lavabo des wc<br />\r\n- ne laisser aucune trace sur le miroir','',0,14),(23457,'1',1549,26,4,0,'2010-01-15 19:37:00',0,'Madame DUCHER Marie<br />\r\nPortable : 06 20 81 23 05<br />\r\n92100 BOULOGNE BILLANCOURT<br />\r\n<br />\r\nMadame Thian ne s\'est pas présentée ce matin .<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 15 janvier 2010 à 18:07','',0,2),(22056,'1',207,413,4,0,'2009-12-07 11:32:00',0,'Msg laissé sur port cliente pour informer abs mme Boucherrab ce jour','',0,2),(21954,'1',5130,199,4,0,'2009-12-04 11:43:00',0,'Mme SOL a demandé à mme kounlotham 1 presta pour le 24.12.09.<br />\r\n15.12: J\'ai enfin eut la clte pour lui dire que mme koulotham pourrait intervenir le 24.12 de 9h30 à 11h30.','',0,9),(21956,'1',5420,0,4,0,'2009-12-04 12:17:00',0,'4.12: Appel du fils de cette dame pour bénéficier de 2x2h/sem le matin. Cette dame a eut des déboire avec des assos comme l\'admr (absence répétées...).<br />\r\nRdz-vs clt le 8.12 à 10h30<br />\r\n8.12: Clt veut 2x2h. VA a dit clt pas avant sem. prochaine<br />\r\n10.12: Mme ECHEU test moyen. Par contre test1 reçu ajd\'hui tb; dc test 2 le 11.12<br />\r\n23.12:cLte trés satisfaite des prestations de mme bouytarssizet','',0,9),(22402,'0',4950,1210,6,0,'2009-12-14 09:19:00',0,'Congés Noël<br />\r\nAnnul le 25/12/09 et 01/01/10.','',0,10),(21959,'0',4001,0,4,0,'2009-12-04 12:56:00',0,'MME BARRY VISITE MÉDICALE LE 28/01/10 DE 14H30 à 15h30','',0,10),(21961,'1',1121,0,6,0,'2009-12-04 13:18:00',0,'congés noël :<br />\r\ndate dernière 18/12/09<br />\r\ndate reprise 08/01/10<br />\r\nmaj soft<br />\r\nannulation par rapport aux congés de la fdm ne souhaite pas de rplct.','',0,10),(21962,'1',5422,0,3,0,'2009-12-04 13:51:00',0,'','',0,19),(21974,'1',5422,0,3,3,'2009-06-22 11:30:00',1,'','-2',21972,19),(21964,'1',5422,0,3,1,'2009-12-04 13:56:00',0,'','-2',21962,19),(21965,'1',5422,0,3,1,'2009-12-04 14:30:00',1,'','-2',21962,19),(21973,'1',5422,0,3,1,'2009-06-15 14:30:00',1,'','-2',21972,19),(21969,'0',0,475,4,0,'2009-12-04 14:01:00',0,'Salariée n\'est pas intervenue ce jour car fils cliente a la grippe donc ne préfère pas rester','',0,14),(21972,'1',5422,0,3,0,'2009-06-15 14:08:00',0,'','',0,19),(21975,'1',5422,0,9,0,'2009-06-22 15:19:00',0,'Nous venons de recevoir le bon de commande, le prospect est converti. Magali va se charger de mettre en place les prestations.','',0,19),(21979,'0',795,0,4,0,'2009-12-04 14:45:00',0,'LA CLIENTE SOUAHITERAIT CHANGER DE JOUR : JE LUI PROPOSE LE JEUDI MATIN SEUL CRENEAU DISPO DE MLLE JUQUIN / ELLE REFLECHIT ET NOUS RAPPELLE','',0,9),(21978,'0',1569,217,4,0,'2009-12-04 14:39:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai pris en compte les congés de mme vilain du 28 au 2 janvier 09. je ne souhaite pas de remplacant et annule la date du 24 décembre 09.<br />\r\n<br />\r\nJe vous souhaite d’excellentes fêtes de fin d’année.<br />\r\n<br />\r\nCordialement,<br />\r\n <br />\r\nCEDRIC PAULY<br />\r\n','',0,14),(21980,'0',658,0,4,0,'2009-12-04 15:04:00',0,'CLIENTE SOUHAITE INTERVENTION LE 29 OU 30 DÉCEMBRE PDT 1H30 POUR FAIRE LES COURSES ','',0,14),(22545,'1',5257,0,9,1,'2009-12-15 19:05:00',0,'Msg laissé sur port cliente pour informer réception BC + proposer Alloun vend 16h-18h','-2',21886,2),(21982,'1',4263,0,5,1,'2009-12-04 15:01:00',0,'Je lui ai dit qu\'un changement d\'intervenante n\'était peut-etre pas la solution la plus appropriée. Etant donné qu\'il n\'a jamais rencontré la femme de ménage je lui ai suggérer qu\'il serait peut-etre plus simple de la rencontrer pour lui montrer précisement ce qu\'il attend comme travail. Il n\'est pas d\'accord il veut changer d\'intervenante. ','-2',21931,2),(21983,'1',4263,0,5,1,'2009-12-08 15:00:00',0,'Pour lui dire qu\'on à trouvé une dame dans nos effectifs. C\'est une nouvelle embauchée, elle à démarrer la semaine dernière et on à eu un retour positif de ses clients. On pourrait essayer avec elle, sachant qu\'elle est disponible le mercredi matin. Quels sont les horaires du gardien? ','-2',21931,2),(21985,'0',5423,0,3,0,'2009-12-04 15:29:00',0,'DEMANDE DE DEVIS DU 27.11 POUR 2H HEBDO / MESSAGE LE 30.11 / PLUSIEURS TENTATIVES AVEC LIGNE OCCUPEE / RELANCER<br />\r\n8&9.12: J\'ai souhaité relancer mais je n\'ai pas le n° de tel.<br />\r\n10.12: Vu VA ne retrouve pas données du clte => inactif.','',0,9),(21988,'0',5425,0,3,0,'2009-12-04 15:47:00',0,'GRAND MERE DE STEPHAN LE STAGIAIRE / ELLE AIMERAIT AVOIR UNE PRESTA HEBDOMADAIRE DE MENAGE / LA RECONTACTER SI ON RECRUTE QQUN SUR LE SECTEUR DE CASTELNAU<br />\r\n17.12: Tjrs pers. <br />\r\n28.12: Tjrs pers<br />\r\n11.01/ Mess rpdr du prospect pour l\'informer de notre situation : tjrs en cour de recrutement.<br />\r\n25.02: J\'ai eut la clte pour lui informer que ns avions qlqun Mme EL EMRANI de dispo. Clte tjrs en attente de nos services. Rdz-vs clte le 5.03 à 11h30 pour mise en palce sem. prochaine.<br />\r\n15.03: Clte trés contente de la 1ère presta de MMe GALTIER!!! Elle l\'a même félicitée. La clte vs ns adresser le BdC par voie postale.<br />\r\n23.03: Reception BdC','',0,9),(21990,'1',600,0,5,0,'2009-12-04 16:02:00',0,'LA CLIENTE N EST PAS TOUT A FAIT SATISFAITE DES PRESTA / ELLE TROUVE QUE MLLE KHOUNLOTHAM NE FAIT PAS ASSEZ A FOND LE MENAGE ET QU ELLE NE SAIT PAS TOUJOURS PRENDRE DES INITIATIVES / ELLE AIMERAIT CHANGER D INTERVENANTE / CRENEAU : LE VENDREDI DE ENTRE 9 ET 13H<br />\r\nMESSAGE REPONDEUR LE 04.12 POUR L INFORMER QUE NOUS N AVONS PERSONNE ACTUELLEMENT SUR CE CRENEAU POUR REMPLACER PING ET LUI DEMANDE DE PATIENTER JUSQU A DEBUT JANVIER<br />\r\n22.12: Reçu ce jour candidat. Faire point avec VA sem. prochaine pour test 2 et proposer qlqun à la clte.','',0,9),(21993,'1',605,10,4,0,'2009-12-04 16:25:00',0,'Msg laissé sur port cliente pour informer que mme Berradja sera en formation le 15/12 + savoir si annulations pdt fêtes','',0,2),(21994,'0',2942,0,4,0,'2009-12-04 16:26:00',0,'cliente souhaite reprendre 3h à partir de début janvier<br />\r\nvérifier auprès de la cliente<br />\r\n','',0,14),(22351,'1',1122,1008,4,0,'2009-12-11 08:40:00',0,'11/12/09 MME LAFARGE MALADE ANNULATION PRESTATION CLTE SOUHAITE UN RPLCT LUNDI SI CETTE DERNIÈRE EST PROLONGÉE.MAJ SOFT.PAS DE POSSIBILITE DE RPLCT ANNULATION LE 14/12/09','',0,10),(21996,'1',1622,893,4,0,'2009-12-04 16:52:00',0,'Client informé mme Beye en formation le 14/12, ne veut pas de rmplct, annule 21 et 28/12','',0,2),(21997,'1',3285,893,4,0,'2009-12-04 16:56:00',0,'Client informé mme Beye en formation le 14/12, ne veut pas de rmplct, annule 21 et 28/12','',0,2),(21998,'1',3742,893,4,0,'2009-12-04 16:57:00',0,'Msg laissé sur port client pour informer formation mme Beye le 14/12 + savoir si annulations pdt fêtes','',0,2),(21999,'1',1329,93,4,0,'2009-12-04 17:01:00',0,'Msg laissé sur port cliente pour informer mme By en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22000,'1',653,93,4,0,'2009-12-04 17:02:00',0,'Client informé mme By en formation le 14/12, ne veut pas de rmplct, annulations pdt fêtes mais ne sait pas exactement les dates ns rappelle ','',0,2),(22001,'1',4003,16,4,0,'2009-12-04 17:09:00',0,'Msg laissé sur port cliente pour informer mme Esene en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22002,'1',236,16,4,0,'2009-12-04 17:16:00',0,'Cliente informée mme Esene en formation le 14/12, proposition 4h le 11 et/ou le 18 pour rattraper les heures','',0,2),(22003,'1',254,16,4,0,'2009-12-04 17:19:00',0,'Msg laissé sur port cliente pour informer mme Esene en formation le 14/12 + savoir si annulations pdt fêtes ','',0,2),(22004,'0',0,1343,7,1,'2009-12-04 17:23:37',0,'Vérification des références','-2',0,21),(22005,'0',0,1343,7,1,'2009-12-04 15:00:00',1,'','-2',22004,21),(22006,'1',5054,1116,1,1,'2009-12-04 17:57:00',0,'Pas de changement depuis passage de Bennet, la cliente est tjs obligée de dire les choses qui sont à faire et qd elle le dit elle sait qu\'il reste du temps mais rien de plus n\'est fait. Une fenêtre pleine n\'avait pas été nettoyée lors du passage de Bennet le 30/11, il avait dit au mari que ça serait fait le jeudi car elle n\'avait pas le temps, mais la fenêtre est restée comme ça rien n\'a été fait le jeudi.<br />\r\n<br />\r\nPliage des serviettes de table montré par la cliente, respecté la 1ère fois mais pas acquis pour les fois d\'après !<br />\r\n<br />\r\nPlinthes entrée pas faites. Utilise trop de produit (Bennet l\'a dit au mari). Présence bande noire sur table à repasser mais ne sait pas d\'où ça vient et n\'a jamais eu d\'explications à ce sujet.<br />\r\n<br />\r\nBonne volonté mais si possible changement car ça fait trop longtemps que cela dure','-2',21329,2),(22007,'1',5054,0,1,1,'2009-12-08 14:08:00',1,'','-2',21329,2),(22008,'1',0,1116,1,1,'2009-12-04 18:09:00',0,'Convoquée au bureau le 08/12 à 11h','-2',21329,2),(22009,'1',138,17,4,0,'2009-12-04 18:11:00',0,'Client informé mme Jean en formation le 14/12 + annule 28 et 31/12','',0,2),(22010,'1',1098,17,4,0,'2009-12-04 18:32:00',0,'Msg laissé sur port cliente pour informer mme Jean en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22011,'1',5253,0,1,0,'2009-12-04 18:34:00',0,'Point après 2 presta','',0,2),(22012,'1',5253,0,1,1,'2009-12-07 18:34:00',1,'','-2',22011,2),(22013,'1',5247,0,1,0,'2009-12-04 18:40:00',0,'Point après 2 presta','',0,2),(22014,'1',5247,0,1,1,'2009-12-04 18:41:00',0,'Msg laissé sur port cliente pour savoir si tout se passe bien avec mme Joseph','-2',22013,2),(22015,'1',5247,86,4,0,'2009-12-04 18:42:00',0,'Msg laissé sur port cliente pour informer mme Joseph en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22016,'1',716,86,4,0,'2009-12-04 18:56:00',0,'Msg laissé sur port cliente pour informer mme Joseph en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22017,'1',1523,86,4,0,'2009-12-04 18:59:00',0,'Msg laissé sur port client pour informer mme Joseph en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22018,'1',3139,7,4,0,'2009-12-04 19:04:00',0,'Mail pour informer mme Camara en formation le 14/12','',0,2),(22019,'1',99,7,4,0,'2009-12-04 19:06:00',0,'Msg laissé su port cliente pour informer mme Camara en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22020,'1',161,463,4,0,'2009-12-04 19:10:00',0,'Msg laissé sur port cliente pour informer mme Moreira en formation le 14/12 + savoir si annulations pdt fêtes','',0,2),(22021,'1',1322,1253,5,0,'2009-12-04 16:45:00',0,'Mme Loureiro travaille très bien, ce qui est fait est bien fait mais elle fait ce qu\'elle veut. Les sanitaires ne sont pas nettoyés à chaque fois, les lits non faits ne sont pas refaits, elle range toujours le linge malgré plusieurs recommandations. Elle tient tête aux clients ou aux enfants. Elle travaille bien mais est tête de lard !','',0,2),(22022,'1',1322,0,5,1,'2009-12-07 10:47:00',1,'','-2',22021,2),(22023,'1',3489,24,5,0,'2009-12-04 18:49:00',0,'La cliente note un certain relâchement de mme Sivathas, il n\'y a plus autant de choses faites, et bien faites qu\'au tout début des presta. Elle ne prend pas d\'initiatives et ne considère pas les remarques de la cliente comme des acquis (poubelle à nettoyer à chaque fois, ...). La cliente est obligée de toujours lui dire ce qui est à faire et elle a l\'impression qu\'elle ne la comprend pas !','',0,2),(22024,'1',3489,24,5,1,'2009-12-04 18:51:00',0,'En parler avec mme Sivathas lors de son entretien annuel. La cliente va essayer de transmettre les instructions par écrit, si le problème de compréhension persiste, ne pas hésiter à nous faire part des instructions par mail ou tel et Bennet se chargera de lui transmettre.','1',22023,2),(22025,'1',4299,0,1,0,'2009-12-07 11:00:00',0,'Courrier remerciement envoi Mr Delhumeau','',0,2),(22026,'1',73,0,1,0,'2009-12-07 10:04:00',0,'Courrier remerciement envoi Mr Mayeux','',0,2),(22027,'1',745,0,1,0,'2009-11-26 10:05:00',0,'Courrier remerciement envoi mme Plane','',0,2),(22029,'1',4425,1331,7,0,'2009-12-07 09:13:00',0,'','',0,10),(22030,'1',4425,1331,7,1,'2009-12-07 09:13:00',0,'pour suivi presta. Clt satisfaite. Quelques détails à voir avec interv, clt le fera directement.','1',22029,10),(22031,'0',5183,843,6,0,'2009-12-07 09:14:00',0,'congés noël<br />\r\nannulation le 29/12/09<br />\r\nappel serena maj soft ','',0,10),(22032,'1',4580,1331,7,0,'2009-12-07 09:17:00',0,'','',0,10),(22033,'1',4580,1331,7,1,'2009-12-07 09:17:00',0,'pour faire suivi sur presta. Clte apparemnt satisfaite préfère un point sur prochaine presta.','0',22032,10),(22034,'0',5367,1307,4,0,'2009-12-07 09:22:00',0,'07/12/09 annulation prestation du 17/12/09 à la dde de la cliente, maj soft.','',0,10),(22035,'1',4198,1284,5,0,'2009-12-07 09:22:00',0,'4.12: Mme JOVER n\'est pas satisfaite des presta de mme saboureau + lui adresser un sms lui informant qu\'elle ne viendrait pas travailler cette apm. => VA ne fut même pas informée de cela. La clte souhaite changer d\'intervenante => Mme AGRHAB le vendredi apm.<br />\r\n7.12: Mess mme jover pour mise en place de mme agrabha le vendredi apm<br />\r\n8.12: Clte ok et mma agraba aussi<br />\r\n14.12: Clte satisfaite des presta de mme agrabha','',0,9),(22466,'1',4266,1082,5,0,'2009-12-15 08:58:00',0,'15.12: Mail de la clte m\'informant qu\'elle ne fut pas satisfaite de la prestation de Mlle BRACKMAN d\'hier. Pour la clte elle n\'aurait pas fait l\'étage. Les coins+ dessous de meuble souvent oubliés...Bande de fond salle de bain souvent oubliées.<br />\r\nContrôle Pointage 13h55/16h48 soit 7mn de moins (semaine d\'avant 6mn de moins, et celle d\'avant aussi)=> ATN au respect des temps<br />\r\n15.12: Point Mlle BRACKMAN elle a fait le bas + le huat comme d\'habitude. Bas=sols+poussière+cuisine (poussière)+séjour+sdb du bas. Haut= Sdb (bande de fond de la baignoir)+WC+Chbres+sols+escalier (pas de poussière). Vu avec VA envoie 1 avertissement.<br />\r\npoint qualité au domicile avec cliente : prestation très médiocre : prestation offerte<br />\r\n22.12: Mess rpdr clte pour faire point suite presta d\'hier<br />\r\n4.01: Point qualité chez clte<br />\r\n5.01: Point avec VA elle a fait le haut avec Mlle BRACKMAN. Presta de meilleure qualité que les précédentes.<br />\r\n26.01: J\'ai eut la clte la semaine dernière lors de la relance paiement. Suite à l\'inter de Mme ALBRECHT les choses se sont arrangées. Mlle BRACKMAN fait atn. Si pblm la clte ns appellera de suite. <br />\r\n','',0,9),(22037,'0',2753,843,6,0,'2009-12-07 10:05:00',0,'Congés noël09<br />\r\ndernière : 22/12/09 veut 4h<br />\r\nreprise : 05/01/10 veut 4h','',0,10),(22038,'0',5006,0,4,0,'2009-12-07 10:07:00',0,'7.12/ Clte appelle pour mettre en palce des presta ts les 15 jours idéalement le vendredi matin. Rdz-vs VA le 10.12 à 10h.<br />\r\nSUITE A MA VISITE DU 10.12 MME DOUZOU VOUDRAIT UNE PRETA TOUS LES 15 JOURS LE JEUDI OU VENDREDI MATIN A PARTIR DE 8H OU 8H30 SI POSSIBLE A PARTIR DE JANVIER / VOIR SI ON A QQUN A LUI PROPOSER<br />\r\n12.01: Appel de la clte pour savoir où en était sa demande. Je lui explique le contexte de la difficulté d\'1 presta ts les 15 jours fin de sem. et que je suis actuellement en recrutement<br />\r\n9.02: La clte n\'a jamais donné signe de vie. Elle a du faire appel à SHIVA avec qui elle collaborait sur Paris','',0,9),(22040,'1',5219,1174,6,0,'2009-12-07 10:18:00',0,'Congés noël09<br />\r\nPAS D\'ANNUL','',0,10),(22041,'0',4550,1097,5,0,'2009-12-07 10:20:00',0,'7.12: Clte a appelé l\'agence pour m\'informer que le 20.11 elle n\'avait pas eut de presta et avait appelé pour annuler le 24.11. Or appel clt en date du 20.11 à ce sujet. Ds doute offre 1 presta du 11.12.09.','',0,9),(22042,'0',4564,1210,6,0,'2009-12-07 10:39:00',0,'Congés Noël09 (soft AJ)<br />\r\nAnnul le 25/12/09 et le 01/01/10','',0,10),(22044,'1',161,0,4,1,'2009-12-07 11:05:00',0,'Annule 21 et 28/12','-2',22020,2),(22045,'1',161,0,1,1,'2009-12-07 11:06:00',0,'Les clés ne sont pas pour mme Moreira, merci de les remettre dans le placard à la fin de la presta d\'aujourd\'hui','-2',21753,2),(22046,'1',5429,0,3,0,'2009-12-07 11:09:00',0,'','',0,2),(22047,'1',5429,0,3,3,'2009-12-08 19:00:00',0,'','-2',22046,2),(22048,'0',5314,1262,4,0,'2009-12-07 11:10:00',0,'elle souhaite une intervention de la salariée pour remplacer les 25/12 et 01/01.<br />\r\n<br />\r\n','',0,14),(22383,'1',5015,0,1,0,'2009-12-11 17:11:00',0,'E.S : Pas assez de flexibilité au niveau des horaires. Satisfaite des prestations.<br />\r\n','',0,2),(22050,'1',5247,0,1,1,'2009-12-07 11:09:00',0,'Tout se passe bien, cliente très satisfaite','1',22013,2),(22051,'1',3948,1262,4,0,'2009-12-07 11:14:00',0,'salariée abs pour toute la semaine car sa sa fille a la varicelle','',0,14),(22052,'1',4937,1233,6,0,'2009-12-07 11:15:00',0,'Congés Noël09 (soft AJ)<br />\r\ndernière le 18/12/09<br />\r\nreprise le 04/01/10','',0,10),(22054,'1',860,0,1,1,'2009-12-07 11:27:00',0,'Règlement octobre pas reçu, la cliente dit avoir tout envoyé le 16/11 en CESU et un chq. Rechercher dans les CESU derniers reçus + remise chq','-2',22053,2),(22055,'1',860,0,1,1,'2009-12-07 15:29:00',1,'','-2',22053,2),(22057,'0',3893,438,4,0,'2009-12-07 11:37:00',0,'7.12 : Mme CAPLET m\'a appelé pour me dire qu\'elle était malade. Son intervention n\'a pas eut lieu. Elle souhaite reprendre le 11.12.09. => Rdz-vs AMETRA le 11.12 à 11h. <br />\r\n10.12: VA a eut Mme CAPLET qui doit aller chez le Dr. Intervention prévue pour le 15.01 janvier. Mais veut rpdre le 14.12!','',0,9),(22886,'0',4982,1137,4,0,'2009-12-28 14:22:00',0,'cliente souhaite avoir une fois sur 2 : 3h et 2h de prestation voir avec Mlle CHARIER si elle est dispo','',0,14),(22375,'1',2810,273,6,0,'2009-12-11 14:49:00',0,'Congés Noël09 :<br />\r\nannul le 25/12/09 pour congés interv.<br />\r\nVeut une presta avec leur interv le 31/12/09.','',0,10),(22059,'1',4824,413,5,0,'2009-12-07 11:38:00',0,'Cliente pas satisfaite du comportement de mme Boucherrab, travail bien fait mais quand la cliente lui demande de commencer par un endroit précis et que cela ne convient pas à mme Boucherrab, elle lui fait comprendre + très indiscrète (coût du loyer, raconte ses pbs personnels, ...). La cliente s\'est sentie soulagée quand on l\'a appelée ce matin pour lui dire que mme Boucherrab était malade et qu\'elle ne viendrait pas cette semaine ! La cliente ne se sent pas du tout à l\'aise quand mme Boucherrab est chez elle. Souhaite changer d\'intervenante et s\'adaptera pour le moment même si le jour n\'est pas celui qu\'elle attend','',0,2),(22060,'1',4824,0,5,1,'2009-12-08 11:42:00',1,'','-2',22059,2),(22061,'1',0,413,5,1,'2009-12-07 11:43:00',0,'Pb de comportement déjà discuté avec mme Boucherrab en octobre 2009 : demande de ne pas s\'immiscer dans la vie des clients, ne pas parler de ses pbs personnels chez les clients ça ne les regarde pas => devait faire des efforts','-2',22059,2),(22062,'1',1542,299,6,0,'2009-12-07 11:48:00',0,'CONGÉS NOËL <br />\r\nANNULATION 22/12/09<br />\r\nMAJ SOFT','',0,10),(22064,'0',4498,0,1,0,'2009-12-07 12:35:00',0,'Contact pris le 7/12/09 avec la cliente pour le suivi de la prestation : Cliente très satisfaite de la prestation - trouve l\'intervenante très agréable.','',0,23),(22065,'0',3309,0,1,0,'2009-12-07 12:41:00',0,'Contact pris le 7/12/09 pour le suivi de la prestation : Cliente satisfaite de l\'intervenante','',0,23),(22066,'0',3309,0,6,0,'2009-12-07 12:42:00',0,'Cliente sera absente la semaine de Noël, ne souhaite pas déplacer la prestation du 25/12 mais souhaite déplacer la prestation du 1er janvier au mercredi 30 décembre 2009','',0,23),(22068,'0',5021,0,1,0,'2009-12-07 12:47:00',0,'Message laissé le 7/12/09 pour le suivi de la prestation','',0,23),(22069,'0',5354,0,1,0,'2009-12-07 12:50:00',0,'Contact pris le 7/12 pour le suivi de la prestation :Cliente satisfaite de la prestation. Précise que le mardi 8 décembre 2009 elle donnera les clés à Audrey','',0,23),(22380,'1',5240,0,6,0,'2009-12-11 16:52:00',0,'ANNULE LE 21 DECEMBRE ET RATTRAPE LE 22<br />\r\n','',0,19),(22071,'1',845,0,6,0,'2009-12-07 13:10:00',0,'Elle maintient les prestations durant les vacances de noël','',0,19),(22072,'1',4177,0,6,0,'2009-12-07 13:13:00',0,'Elle annule les prestations du 23 et 30 décembre.','',0,19),(22073,'1',5340,0,6,0,'2009-12-07 13:14:00',0,'Elle maintient les prestations durant les vacances de noël.','',0,19),(22379,'1',5036,0,6,0,'2009-12-11 15:56:00',0,'Annule les prestations du 25/12/09 au 27/01/10','',0,19),(22376,'1',2718,678,4,0,'2009-12-11 15:21:00',0,'11/12/09 ANNULATION PRESTATION MME SOUCHARD MALADE MAJ SOFT.','',0,10),(22075,'1',4034,0,6,0,'2009-12-07 13:18:00',0,'Elle supprime le prestation du 30 décembre.<br />\r\nElle souhaiterai prendre une prestations d\'une journée ou une demi journée pour remettre un appartement au propre aprés les fêtes de fin d\'année. Elle souhaiterai qu\'on l\'appelle pour avoir plus d\'information.','',0,19),(22076,'1',5431,0,3,0,'2009-12-07 13:20:00',0,'','',0,2),(22645,'0',4536,1321,4,0,'2009-12-18 09:46:00',0,'18.12: Mlle schmitt est passé à l\'agence=malade. J\'ai décalé ses presta au 21&22.12','',0,9),(23762,'1',5433,0,9,1,'2010-01-25 15:55:00',1,'Appel pour proposition intervenante','-2',23521,2),(22078,'0',5221,0,1,0,'2009-12-07 13:55:00',0,'Contact pris le 7/12 pour suivi de la prestation : Cliente satisfaite de la prestation','',0,23),(22079,'1',2025,0,4,0,'2009-12-07 14:07:00',0,'message mme samper pour lui demander si ok de faire 1h de + le 11 et le 18.12 à la demande du client<br />\r\n7.12: Mme samper ok. Mess rpdr clte pour confirmation','',0,9),(22108,'1',2203,150,7,0,'2009-11-30 14:00:00',0,'','-2',0,2),(22109,'1',2203,150,7,6,'2009-11-30 14:00:00',1,'3h de presta : 1H30 de ménage, 1h30 de repassage => ok pour ménage normal. Qd presta de 4h, 2h30 repassage / 1h30 ménage => le découpage du temps n\'est pas bon si les vitres sont à faire (2h repassage, 2h ménage)','-2',22108,2),(22081,'1',670,992,5,0,'2009-12-07 15:15:00',0,'7.12: La clte a appelé pour me dire qu\'elle ne souhaitait plus des presta de mme lara. Pblm sur temps : Baignoire effectuée avec ajax or cela abimerait l\'émail! + aspirateur = 1h pour faire le sol du bas.<br />\r\nVu avec VA voir avec candidat.<br />\r\n21.12: J\'informe la clte que ns sommes en cour de recrutements sur son secteur, et que je l\'a tiendrais en courant<br />\r\n28.12: J\'ai laissé 1 mess à Mlle MORIN pour faire le point avec elle sur ses presta et voir si interessée par cette clte<br />\r\n10.02: J\'ai eut la clte qui fut très satisfaite de la presta de MMe MORIN. ,Clte ok pour le mardi de 11h30 à 13h30 afin que Mlle MORIN enchaîne chez nouveau clt BERNARD sur St Mathieu de Tréviers<br />\r\n15.01: Je dois convoquer Mlle BERTHO pour test 2. Elle habite sur ce secteur géo.<br />\r\n6.01: La clte m\'appelle afin d\'avoir presta la sem. prochaine <br />\r\n7.01: j\'appelle la clte pour lui dire que je ne l\'ai pas oubliée mais que je n\'avais pers sur son secteur. Aimerait 1 presta sem. prochaine.<br />\r\n12.01: J\'ai appelé la clte pour lui proposé qlqun le vendredi apm, mais cela ne convient pas à la clte.<br />\r\n10.02: J\'ai eut la clte qui est trè satsifaite de spretsa de Mlle MORIN. Clte ok pour presta le mardi de 11h30 à 13h30, afin que Mlle MORIN puisse intervenir chez nouveau Clt BERNARD sur St Mathieu pdt 4h.','',0,9),(22085,'1',4752,0,6,0,'2009-12-07 15:53:00',0,'Elle maintient les prestations.','',0,19),(22086,'1',4542,0,6,0,'2009-12-07 15:59:00',0,'Elle annule la prestation du 28 décembre.','',0,19),(22087,'1',4033,0,6,0,'2009-12-07 16:00:00',0,'Elle annule la prestation du 29 décembre.','',0,19),(22088,'1',5064,0,6,0,'2009-12-07 16:05:00',0,'Il souhaite rattraper les prestations le 22 et le 29 décembre.','',0,19),(22089,'0',3608,429,5,0,'2009-12-07 16:07:00',0,'MME SAMPER A DE + EN + DE MAL A SUPPORTER LA CLIENTE QUI LA SURVEILLE ET LUI FAIT DES REFLEXIONS','',0,9),(22995,'0',3608,0,4,0,'2009-12-31 11:41:00',0,'MME CAIZERGUES ANNULE TOUTES LES PRESTA DU MOIS DE JANVIER CAR ELLE SE FAIT OPERER / LA RAPPELER POUR SAVOIR QUAND ON DOIT PROGRAMMER LE RETOUR DE MME PONS QUE LA CLIENTE AIMERAIT BEAUCOUP GARDER (JE LUI AI DIT OK) <br />\r\n28.01: J\'ai eut la clte qui n\'a tjrs pas été opérée car eczema au pied. Elle se fera opérée par la suite. DC annule presta du mois de fev.<br />\r\n24.02: J\'ai eut Mme CAIZERGUES toujours pas opérée, a tjrs son pblm au pied mais c\'est mieux. Annule Mars,car après inter ira en maison de repos. Clte ok pour que je l\'a rappelle en mars<br />\r\n','',0,9),(22091,'1',860,0,1,1,'2009-12-07 16:12:00',0,'Aucun CESU ni chq reçus depuis le 06/10/09. Attendre encore un peu et prévenir la cliente qd on reçoit le règlement de novembre (+ oct si arrive entre temps). Ne continuera pas avec Ménage et Compagnie si le règlement n\'arrive pas car les CESU ça lui coûte et elle avait choisi de passer par une société car pouvait régler en CESU !','-1',22053,2),(22092,'1',4377,0,6,0,'2009-12-07 16:14:00',0,'Elle souhaite rattraper les prestations et elle a une préférence pour le jeudi.','',0,19),(22093,'1',4258,0,6,0,'2009-12-07 16:20:00',0,'Elle souhaite maintenir les prestations.','',0,19),(22094,'0',4977,0,1,0,'2009-12-07 16:26:00',0,'ENVOI DE LA RELANCE 1 EN COURRIER SIMPLE<br />\r\n30.12: Envoie seconde relance si pas paiement = pas attestation fis','',0,9),(22259,'0',2648,567,6,0,'2009-12-09 16:58:00',0,'Congés Noël09 :<br />\r\ndernière le 24/12/09 <br />\r\nreprise le 04/01/10','',0,10),(22097,'0',2946,0,1,0,'2009-12-07 16:37:00',0,'CREATION D UN AVOIR 5267 DE 0.50 € POUR SOLER FA 4485 IMPAYEE','',0,9),(22099,'0',2567,0,4,0,'2009-12-07 16:40:00',0,'CREATION D UN AVOIR 5263 POUR SOLDER FA 1923 IMPAYEE','',0,9),(22100,'0',2376,0,4,0,'2009-12-07 16:40:00',0,'CREATION D UN AVOIR 5264 POUR FA1194 IMPAYEE','',0,9),(22101,'0',3352,0,1,0,'2009-12-07 16:41:00',0,'CREATION D UN AVOIR 5265 POUR SOLDER FA2989 IMPAYEE PARTIELLEMENT','',0,9),(22147,'1',1794,1196,1,0,'2009-12-07 12:03:00',0,'Demande à être rappelée pour parler de Félicité','',0,2),(22103,'0',4536,0,1,0,'2009-12-07 16:51:00',0,'MESSAGE M. ABBA POUR PROPOSER MLLE SCHMIT TOUS LES 15 JOURS ET LUI RAPPELER QU ELLE NOUS DOIT 51 € !!!<br />\r\n8.12: La clte avait perdu sa facture. Ns adresse son règlement par chq. Ok pour presta le vendredi 10/12h à partir du 18.12.<br />\r\n23.12: Clte satisfaite de la presta, l\'a trouvée gentille mais fut moyennement satisfaite de du repassage. <br />\r\nPoint avec mlle SCHMItt qui ne souahite pas conserver cette clte. Trop & très sale, blattes... Faire point avec VA<br />\r\n28.12: VA a eut Mlle SCHMITT qui accpete de conserver cette clte car temporaire','',0,9),(22105,'0',4728,0,1,0,'2009-12-07 17:04:00',0,'message répondeur cliente pour lui proposer 1 point qualité le vendredi 11 ou 18.12 dans le cadre de notre démarche qualité.<br />\r\n8.12: Clte ok pour point qualité à son dom le 18.12.<br />\r\n19.12: Point qualité satisfaisant','',0,9),(22107,'1',4776,0,1,0,'2009-12-07 17:22:00',0,'E.S : RAS','',0,2),(22110,'0',5432,0,1,0,'2009-12-07 17:49:00',0,'Cliente souhaite :<br />\r\n3h de ménage<br />\r\n3h de repassage<br />\r\nPas les vitres<br />\r\n2SDB<br />\r\npréférence pour le jeudi/vendredi','',0,14),(22111,'0',1019,0,1,0,'2009-12-07 21:07:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22112,'0',1019,877,1,1,'2009-12-08 13:00:00',1,'','-2',22111,20),(22113,'0',3120,0,1,0,'2009-12-07 21:07:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22114,'0',3120,0,1,1,'2009-12-08 13:00:00',1,'','-2',22113,20),(22115,'0',3165,0,1,0,'2009-12-07 21:07:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22116,'0',3165,877,1,1,'2009-12-08 13:00:00',1,'','-2',22115,20),(22117,'0',3848,0,1,0,'2009-12-07 21:07:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22118,'0',3848,0,1,1,'2009-12-08 13:00:00',1,'','-2',22117,20),(22119,'0',4114,0,1,0,'2009-12-07 21:07:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22120,'0',4114,0,1,1,'2009-12-08 13:00:00',1,'','-2',22119,20),(22121,'0',4320,0,1,0,'2009-12-07 21:07:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22122,'0',4320,1104,1,1,'2009-12-08 13:00:00',1,'','-2',22121,20),(22123,'0',4506,0,1,0,'2009-12-07 21:07:04',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22124,'0',4506,1104,1,1,'2009-12-08 13:00:00',1,'','-2',22123,20),(22125,'0',5300,1310,5,0,'2009-12-08 09:09:00',0,'8.12: Mme KOLM ne se souvient du fonctionnement de l\'alarme lorsque l\'on rentre ds la maison : taper code+lire indication + taper sur flèche...','',0,9),(22126,'1',1340,299,6,0,'2009-12-08 09:14:00',0,'CONGES NOEL 2009<br />\r\nCLT VEUT RPLC LE 25/12 PR LE 22 OU 23/12<br />\r\nAnnulation 01/01/2010 maj soft<br />\r\nAnnulation 11/12 fdm prévenue maj soft<br />\r\nMme Lachaud ne prend pas de congés de fin d\'année','',0,10),(22127,'1',4695,1153,4,0,'2009-12-08 09:34:00',0,'8.12/ ENVOIE CE JOUR CARNET DE LAISON + ATTESTATION REMISE DE CLEF','',0,9),(22128,'1',5232,1307,7,0,'2009-12-08 09:59:00',0,'','',0,10),(22129,'1',5232,1307,7,1,'2009-12-08 09:59:00',0,'Pour faire suivi presta :CLT Satisfaite. doit rappeler pour un ctrl.','1',22128,10),(22130,'1',5406,1307,7,0,'2009-12-08 10:07:00',0,'','',0,10),(22131,'1',5406,1307,7,1,'2009-12-08 10:07:00',0,'pour faire point sur première presta. Clt très satisfait.','1',22130,10),(22132,'0',5232,1307,6,0,'2009-12-08 10:20:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(22133,'0',4077,1206,4,0,'2009-12-08 10:39:00',0,'8.12: Clte a appelé car aimerait avoir 1 presta en + en début de semaine de 2h. J\'ai fait le point avec mme schmitt = pas possible car sortie école de son fils. J\'ai proposé à la clte 1h en + la jeudi, ou 1 presta en début de semaine avec 1 autre inter. Pour le jeudi = non, et l\'autre solution réfléchie.','',0,9),(22134,'0',4550,1097,5,0,'2009-12-08 10:48:00',0,'8.12: Mme TOUMI a cassé la bouteille de parfum de la clte. Bouteille de 75ml eau de parfum \"femme\" d\'hugo boss.<br />\r\nj\' ai informé la clte que j\'en faisant part à VA. Voir VA car j\'ai 20% de réduc actuellement dc préférable que ns l\'achetions. <br />\r\nVu avec VA la clte achète le parfum et ns rembourseront contre facture d\'achat<br />\r\n15.12.09 / chèque de 61 € adressée ce jour suite réception de sa facture','',0,9),(22136,'0',4229,1231,4,0,'2009-12-08 10:54:00',0,'08/12/09 ABS MME PIERRE MALADE MAJ SOFT. CLE NE VEUT PAS DE RPLCT.','',0,10),(22138,'1',5433,0,3,0,'2009-12-08 11:00:00',0,'','',0,2),(22139,'1',5433,0,3,3,'2009-12-09 16:00:00',0,'','-2',22138,2),(22142,'1',5305,24,1,1,'2009-12-08 11:06:00',0,'Cliente satisfaite, cependant a vu qq points avec mme Sivathas lors de la presta du 07/12 : éclats sur le carrelage des wc, arrive souvent en avance (8h40 au lieu de 9h), veut bien qu\'elle se serve de son port pdt les presta mais uniquement en cas d\'urgence. Personne calme, travaille très bien, mais a l\'impression qu\'elle n\'a pas admis les remarques (un peu froide, n\'a pas été capable de dire que c\'était elle qui avait cassé le carrelage => cliente présente lors des presta, avait entendu une chose tombé).','1',22140,2),(22143,'1',4937,1233,4,0,'2009-12-08 11:11:00',0,'08/12/09 ANNULATION PRESTATION MME LAKROUT RETENUE PAR SON EMPLOYEUR, LAISSE MESS RÉPONDEUR. PAS DE RÉPONSE ANNULATION PRESTA MAJ SOFT.','',0,10),(22144,'1',4482,1293,4,0,'2009-12-08 11:25:00',0,'Monsieur BOUCHOT Gwénael<br />\r\nPortable : 06 64 08 11 52<br />\r\n75012 PARIS 12<br />\r\n<br />\r\nLa personne qui devait venir à 10h00 aujourd\'hui n\'est pas là souhaite savoir ce qui se passe.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 8 décembre 2009 à 10:21<br />\r\n','',0,2),(22145,'1',4482,0,4,1,'2009-12-08 11:26:00',0,'Msg laissé sur port client pour dire que je n\'arrivais pas à joindre mme Da Moura et ne savais pas ce qui c\'était passé ce matin. Presta reporté à mardi prochain.','-2',22144,2),(22146,'1',4631,0,6,0,'2009-12-08 11:42:00',0,'Elle annule la prestation du 28 décembre.','',0,19),(22149,'1',1794,1196,1,1,'2009-12-08 12:05:00',0,'Toujours pas d\'organisation, reste plus de temps (cliente présente lors de la presta du 07/12), balai passé dans le salon avant aspi => perte de temps, inutile<br />\r\n<br />\r\nMme Malouala est lente, elle le sait et reste plus longtemps pour finir son travail. Pb d\'organisation soulevé à plusieurs reprises, on ne peut rien faire de plus !<br />\r\n<br />\r\nOn continue comme ça, à partir du moment où le travail est fait correctement et que la cliente n\'est pas facturée en plus.','1',22147,2),(22150,'0',0,1344,7,1,'2009-12-08 12:19:52',0,'Vérification des références','-2',0,2),(22151,'0',0,1344,7,1,'2009-12-08 15:00:00',1,'','-2',22150,2),(22152,'1',4398,0,6,0,'2009-12-08 12:30:00',0,'Elle annule la prestation du 22 décembre et souhaiterai rattraper la prestation le 21 décembre si possible.','',0,19),(22155,'0',0,1345,7,1,'2009-12-08 13:34:34',0,'Vérification des références','-2',0,2),(22156,'0',0,1345,7,1,'2009-12-08 15:00:00',1,'','-2',22155,2),(22157,'1',1570,370,4,0,'2009-12-08 13:42:00',0,'le 4/12 Mme BOIVINEAU a du partir en urgence de chez la cliente.<br />\r\nElle a fait 1h30 en moins vérifier qu\'elle récupère bien 30mn sur 3 prestations','',0,14),(22159,'1',5193,1273,4,0,'2009-12-08 13:46:00',0,'08/12/09 PRESTATION AVANCEE A 14H A LA DDE DE LA FDM. MAJ SOFT','',0,10),(22162,'1',4263,0,5,1,'2009-12-09 15:08:00',1,'NON pour le remboursement de la prestation de 3h. En revanche on peut lui offrir 1h de prestation supplémentaire par semaine, pendant 1 mois. Soit pendant 4h pendant le premier mois.','-2',21931,2),(22163,'1',3190,842,4,0,'2009-12-08 15:25:00',0,'08/12/09 En outre je vous prie de bien vouloir noter que Madame Lopès a effectué aujourd’hui 8 décembre 3 heures au lieu de 2 heures.<br />\r\n <br />\r\nSalutations distinguées.<br />\r\n <br />\r\nAlain Lesigne<br />\r\nMAJ SOFT.','',0,10),(22459,'0',5457,0,3,0,'2009-12-14 17:40:00',0,'reco attard : interessee par 6h hebdo<br />\r\nVA a rencontré clte=> Mme ZINE mardi +vendredi matin 9h/12h<br />\r\n4.01: Mess rpdr clte pour mise en place Mlle ZINE le 8.01?<br />\r\n58.01: Clte ok pour ces 2 jours. Aimerait démarrage le 8.01 vers 8h45. Mme ZINE ok<br />\r\n15.01: Envoie demande de prélèvement<br />\r\n20.01: La clte a rappelé. Elle est très contente du travail de Mlle ZINE. Tout se passe trés bien pour le moment. Elle n\'a pas de carnet de liaison => lui en envoyer 1','',0,9),(22165,'0',5249,1233,6,0,'2009-12-08 15:44:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22166,'0',5249,1233,6,0,'2009-12-08 15:44:00',0,'je serais présent pendant les vacances de noel, par contre je m\'absenterai du 10 au 24 janvier.<br />\r\nJe profiterai de mon absence pour faire réaliser des travaux de peinture dans ma maison et demande donc la suspension de la prestation de ménage pendant cette période mais je souhaite prévoir à mon retour une prestation de 4 ou 5 heures le jeudi 28/01 pour nettoyer de fond en comble.<br />\r\nPouvez vous organiser cela ?<br />\r\nCordialement.<br />\r\nMaxime Tardivon','',0,10),(22167,'0',1297,657,6,0,'2009-12-08 15:46:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\n<br />\r\nVeut remplacement pour la semaine du 21/12<br />\r\npour la semaine 28/12 indispensable.','',0,10),(22168,'1',4425,1331,6,0,'2009-12-08 15:47:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22169,'1',4483,569,6,0,'2009-12-08 15:48:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\nVeut rplcmt.','',0,10),(22170,'0',3334,1001,6,0,'2009-12-08 15:50:00',0,'Congés Noël09 : (soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(22171,'1',2702,0,6,0,'2009-12-08 15:54:00',0,'Elle souhaite rattraper une des deux prestations en fonction des disponibilités de sa femme de ménage.','',0,19),(22172,'1',3241,0,6,0,'2009-12-08 15:56:00',0,'Il rappelle Benoît pour lui transmettre son choix pour les vacances de noël.','',0,19),(22173,'0',3547,569,6,0,'2009-12-08 15:58:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 08/01/10','',0,10),(22174,'1',3178,842,6,0,'2009-12-08 16:02:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22175,'1',3381,842,6,0,'2009-12-08 16:05:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL <br />\r\nveut presta pour autre jour voir dispo interv et le rappeler.','',0,10),(22176,'1',3190,842,6,0,'2009-12-08 16:08:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(22177,'1',4213,494,6,0,'2009-12-08 16:10:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :17/12/09<br />\r\nreprise :31/12/09','',0,10),(22178,'1',5401,299,6,0,'2009-12-08 16:13:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 21/12/09<br />\r\nreprise : 11/01/10','',0,10),(22179,'0',4971,1273,6,0,'2009-12-08 16:16:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22609,'1',5471,0,4,0,'2009-12-17 10:25:00',0,'17.12: Appel de cette dame souhaitant 2h le mercredi apm de 14 à 16h. Elle règlerait par CESU CE<br />\r\nPOINT QUALITE AVEC CLIENT ET INTERVENANTE CAR 2H ME SEMBLE UN PEU JUSTE POUR CETTE PRESTA CAR DE LA SURFACE 2 SDB ET 3 WC PAR CONTRE TRES DEGAGEE ET AUCUN RANGEMENT + ASPI CENTRALISEE DONC A VOIR AVEC INTERVENANTE AU BOUT DE 2 OU 3 PRESTA<br />\r\n7.01: MLLE BRACKMAN A EU UN PEU DE MAL A TERMINER CAR C ETAIT LA PREMIERE FOIS<br />\r\n18.01:! Mlle BRACKMAN a appelé pour me dire que la presta c\'était bien déroulée, mais qu\'elle n\'avait pas pu faire la poussière, ni les vitres de la SdB. Vu avec VA pour cela.','',0,9),(22180,'1',1050,0,4,0,'2009-12-08 16:30:00',0,'8.12: Clt demande 1 presta soit le 10.12 ou le 14.12 ou le 15.12 ou le 16.12 => Mme ZINE a une annul le 15.12 apm.<br />\r\nmess rpdr clt pour le 15.12 à 13h30<br />\r\n8.12: Clt ok.','',0,9),(23043,'0',1587,0,4,0,'2010-01-04 15:13:00',0,'PRESTA DU 14.12.09 OFFERTE SUITE RECO MME CARTIER','',0,9),(22182,'0',5434,0,3,0,'2009-12-08 16:42:00',0,'LE CLIENT AURA 2 PRESTA DE 4H AVEC MME AZZOUZI AVANT SON DEPART EN CONGES ET A SON RETOUR CAD A PARTIR DU 26.12 PREVOIR QQUN POUR UNE PRESTA REGULIERE DE 4H LE MERCREDI OU JEUDI DE PREFERENCE LE MATIN POUR MENAGE ET REPASSAGE<br />\r\n9.12 : Pas de rpse de mme azzouzi. Je lui ai laissé 1 nouvea mess afin de pouvoir contacter le clte pour lui proposer qlq chose.<br />\r\n9.12: J\'ai eut mme maxant qui est ok pour ce nouvea clt à partir de janvier 2010. J\'ai appelé le clt pour confirmer presta du 11.12 + celles à partir de janvier.<br />\r\nRappeler clt pr celle du 15.12 avec mme azouzi<br />\r\n10.12: sms de mme azzouzi ok pour mardi 9h30/13h30.<br />\r\n10.12: Mess rpdr clt<br />\r\nFAIRE UN POINT QUALITE ET PROPOSER UNE AUTRE PRESTA LE MARDI 29.12 DE 10 A 14H AVEC MME AZZOUZI CAR LE CLIENT VOULAIT UNE PRESTA AVANT LE 30.12 / PUIS TROUVER UNE AUTRE INTERVENANTE QUE MME MAXANT POUR UN PRESTA REGULIERE LE MERCREDI OU LE JEUDI A PARTIR DE JANVIER CAR MME MAXANT VA DESORMAIS CHEZ ANDRE<br />\r\n17.12: Mess rpdr clte pour point qualité + savoir si souhaite 1 presta le 29.12.09 pdt 4h 10/14h avec mme azzouzi<br />\r\n18.12: Mess rpdr de relance.<br />\r\n29.12: PAS DE rpse de la clte dc annule prest au 29.12. A compter du 7.01.10 Mlle MORIN interviendra au lieu de Mme MAXANT<br />\r\n4.01: J\'ai eut la clte tjrs ok pour presta le jeudi matin. Je l\'ai informé du changemt d\'inter Mlle MORIN.','',0,9),(34464,'1',5317,0,4,0,'2010-10-18 12:40:00',0,'18/10: Mlle CAMBOULIVE m\'informe qu\'elle a cassé la sem. dernière 1 porte savon chez le clt en nettoyant l\'objet.','',0,9),(34953,'1',5760,0,5,5,'2010-11-02 14:11:00',0,'Bonjour,<br />\r\n <br />\r\nMerci beaucoup pour ce changement.<br />\r\nCe matin, j\'étais pressée, je n\'ai pas pris le temps de vous dire que la prestation de vendredi était conforme à mes attentes, la bonne odeur de propre en rentrant le soir...<br />\r\nMerci pour votre aide<br />\r\nCordialement<br />\r\nMarie','-2',34818,2),(34471,'1',6002,1377,4,0,'2010-10-18 14:09:00',0,'Annul le 1er novembre pas de possibilité de remplacement.','',0,10),(36740,'1',6137,1665,4,0,'2010-12-24 17:24:00',0,'MSG mari Ana 15h50 : elle n\'a pas trouvé l\'adresse, ne connait pas l\'endroit où elle doit aller. <br />\r\n<br />\r\nRappel Ana à 17h16 (mari) : n\'avait pas l\'adresse ni les infos pour se rendre chez la cliente. Renvoyer SMS avec toutes les infos pour vend prochain.','',0,26),(34474,'1',3595,787,7,0,'2010-10-06 14:00:00',0,'','',0,2),(22184,'1',4233,0,6,0,'2009-12-08 17:00:00',0,'Il annule les prestations du 24 et 31 décembre. ','',0,19),(22185,'1',5187,0,1,1,'2009-12-08 17:21:00',0,'Msg laissé sur port cliente pour convenir 1er rdv 11/12 à partir de 18h + proposition rattrapage presta 25/12 et 01/01','-2',21399,2),(22186,'0',5416,1295,1,0,'2009-12-07 17:27:00',0,'suite 1ere prest : message bv','',0,21),(22187,'0',0,1346,7,1,'2009-12-08 17:29:05',0,'Vérification des références','-2',0,31),(22188,'0',0,1346,7,1,'2009-12-08 15:00:00',1,'','-2',22187,31),(22189,'0',1967,1282,1,0,'2009-12-08 17:34:00',0,'plutôt bien<br />\r\nbon relationnel - personne charmante<br />\r\na besoin de suivre des consignes car pas trop de prise d\'initiative (cliente a dit texto \" il faut que j\'apprennes à faire des listes...\")','',0,14),(22190,'0',5200,1152,1,0,'2009-12-08 17:39:00',0,'cliente très très satisfaite<br />\r\npersonne efficace - discrète - prend des initiatives - fait des roulements de tâche dans la maison, en fonction de son organisation - la cliente la laisse faire<br />\r\nelle est rapide','',0,14),(22191,'1',4824,0,5,1,'2009-12-08 17:38:00',0,'Msg laissé sur port cliente pour prise en considération du comportement de mme Boucherrab, proposer mme Malouala en remplacement le 10/12 9h-13h, puis changement intervenante mlle Laude lundi 9h30-13h30 (ne peut pas avant 9h30 car dépose son fils à l\'école)','-2',22059,2),(22192,'0',5181,1084,1,0,'2009-12-08 17:46:00',0,'prestation tout à fait satisfaisante.<br />\r\nRelationnel ok.<br />\r\nElle suit les consignes mais ne prend pas d\'initiatives','',0,14),(22193,'1',5270,1084,4,0,'2009-12-08 17:50:00',0,'faire facture le 28/12/09 car cliente s\'absente après pour qu\'elle puisse nous régler dans la foulée.','',0,14),(22195,'1',4962,1253,5,0,'2009-12-07 18:51:00',0,'Ménage OK mais l\'aspi n\'a pas été passé, la cuvette de l\'aspi n\'a pas été vidée (aspi à eau)','',0,2),(22196,'1',4962,0,5,1,'2009-12-08 17:52:00',0,'Msg laissé sur port cliente pour demander de montrer à mme Loureiro comment se servir de l\'aspi car en général les personnes ne connaissent pas les aspi à eau, il est rare qu\'elles trouvent ce genre de matériel au domicile des clients','-2',22195,2),(22197,'1',1322,1253,5,1,'2009-12-08 18:15:00',0,'Elle travaille très bien et est très énergique, fait les choses à fond comme les précédentes n\'ont jamais fait. Elle est très bornée, difficile à cerner (la cliente dirige 50 personnes et heureusement qu\'elle sait faire preuve d\'autorité !). La cliente a du hausser le ton et lui dire qu\'elle lui interdisait de ranger le linge. <br />\r\n<br />\r\nAnnule pendant les vacances de Noël, prévoir des heures en plus à partir du 04/01 pour repassage (1h en plus le 04/01 et 1h le 05/01)','-2',22021,2),(22199,'0',5367,1307,4,0,'2009-12-09 08:31:00',0,'09/12/09 ABS DE MME BRAHMI MIH JEUDI 10/12 CAR PAS DE MODE DE GARDE PR SON ENF. MAJ SOFT. CLTE PRÉVENUE.','',0,10),(22200,'1',1950,1341,6,0,'2009-12-09 09:07:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 08/01/10','',0,10),(22201,'0',0,1347,7,1,'2009-12-09 09:12:23',0,'Vérification des références','-2',0,44),(22202,'0',0,1347,7,1,'2009-12-09 15:00:00',1,'','-2',22201,44),(22203,'0',3608,1153,4,0,'2009-12-09 09:13:00',0,'9.12: Appel du clt m\'informant que sa femme a été hospitalisée. Annule presta de demain. Je n\'ai pas facturé car cause exceptionnelle.','',0,9),(22204,'1',2309,567,6,0,'2009-12-09 09:17:00',0,'Congés Noël09 :<br />\r\ndernière : 22/12/09<br />\r\nreprise : 09/01/10 attente de confirmation pour le 09/01/10','',0,10),(22205,'1',2303,915,6,0,'2009-12-09 09:34:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL.','',0,10),(22207,'1',4954,1174,6,0,'2009-12-09 09:55:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 14/12/09<br />\r\nreprise : 28/12/09','',0,10),(22208,'1',5088,1001,6,0,'2009-12-09 10:08:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 24/12/09<br />\r\nreprise : 07/01/10','',0,10),(22209,'1',4665,534,6,0,'2009-12-09 10:12:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22210,'0',4067,1233,6,0,'2009-12-09 10:16:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :22/12/09<br />\r\nreprise : 05/01/10','',0,10),(22211,'1',4660,644,4,0,'2009-12-09 10:22:00',0,'9.12: Mme M\'HAMEDI tjrs en panne de VL => ne peut pas aller chez la clte.<br />\r\nMess rpdr clte mais aussi Mlle BRACKMAN afin de savoir si serait intéressée par 2h cet apm.=> MMme BAGDADI ok pour le 11.12 de 13h30 à 15h30 environs. Mess rpdr clte.<br />\r\nMme puy ok pour vendredi clte présente','',0,9),(22264,'1',5019,1195,5,0,'2009-12-09 18:30:00',0,'Plaque inox pour projections plaque de cuisson rayée par mme Anton, elle a probablement utilisé le mauvais côté de l\'éponge','',0,2),(22213,'1',1611,915,6,0,'2009-12-09 10:24:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 31/12/09','',0,10),(22214,'0',1266,273,6,0,'2009-12-09 10:28:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 07/01/10','',0,10),(22215,'1',2500,660,6,0,'2009-12-09 10:35:00',0,'Congés Noël09 :<br />\r\nPAS D\'annul<br />\r\n','',0,10),(22216,'1',5025,678,6,0,'2009-12-09 10:39:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\nannul 22/12 pour congés interv.','',0,10),(22217,'0',3790,1307,6,0,'2009-12-09 10:41:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUl','',0,10),(22218,'1',5323,271,5,0,'2009-12-09 10:42:00',0,'9.12: Appel de la clte qui m\'informe que mme garrouma n\'a fait que 2h chez elle. Vérif pointage = 2h d\'effectuée. Je lui explique le pblm de garde suite grippe A école fille, mais elle aurait du faire 3h!!!<br />\r\nMess rpdr Mme GARROUMA à ce sujet<br />\r\n9.12/ ENVOIE CARNET DE LIAISON<br />\r\n15.12/ Comme je n\'avais pas eut mme garrouma je lui ai laissé 1 mess lui demandant qu\'elle laisse 1 mot sur le carnet de liaison pour s\'excuser de n\'avoir fait que 2h la sem. dernière au lieu de 3h. Et qu\'elle reprennait 1 rythme normale, et que la sem. prochaine elle effectuerait bien 3.h.<br />\r\n15.12: J\'ai eut mme garrouma elle m\'a dit qu\'elle laisserait 1 mot à la clte ','',0,9),(22220,'1',1059,212,6,0,'2009-12-09 10:43:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22221,'0',4992,1153,4,0,'2009-12-09 10:48:00',0,'9.12: Envoie COURRIER BANQUE','',0,9),(22222,'1',696,112,6,0,'2009-12-09 10:53:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière 23/12/09<br />\r\nreprise : 02/01/10','',0,10),(22223,'0',4322,1331,4,0,'2009-12-09 10:56:00',0,' 09/12/09 CLT PASSE A 2H30 DE PRESTATION MAJ SOFT.','',0,10),(22914,'0',4982,0,4,0,'2009-12-29 15:00:00',0,'elle souhaite qqun la semaine 1 de 2010','',0,14),(22224,'1',860,0,1,1,'2009-12-09 11:19:00',0,'Msg laissé sur port cliente pour informer réception règlement nov, mais tjs rien pour oct','-2',22053,2),(22292,'1',2619,594,4,0,'2009-12-10 12:44:00',0,'10.12:Mail slt qui annuel pdt cp de mme jouve. La clte m\'informe qu\'elle annule le 25.1 + 1.02, et qu\'elle aimerait avoir 1 presta le 2.02.10<br />\r\n18.01: La clte maintien tout compte fait sa presta du 1.02.10','',0,9),(22267,'1',741,1233,4,0,'2009-12-10 09:02:00',0,'10/12/09 Annulation prestation abs de mme LAKROUT PAS DE FDM A PROPOSE','',0,10),(22261,'1',2341,594,4,0,'2009-12-09 17:30:00',0,'9.12: La clte annule al prets du 30.12 suite CP de mme JOUVE. Elle me demande si l\'alternance ne pourrait pas recommener à compter du 6.1.10 au lieu du 13.01.<br />\r\nMail mme jouve à ce sujet. <br />\r\n10.12: Rpse si inter le 6 = peut pas venir au pot du 6.01.10=> PAS POSSIBLE DE FAIRE CETTE PRESTA<br />\r\nClte informée reprise le 13.01','',0,9),(22225,'0',1898,1332,6,0,'2009-12-09 12:48:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22226,'1',4790,472,6,0,'2009-12-09 12:52:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\n','',0,10),(22227,'1',1596,848,6,0,'2009-12-09 12:54:00',0,'Congés Noël09 :(soft AJ)<br />\r\nDernière :17/12/09<br />\r\nreprise : 07/01/10','',0,10),(22228,'1',1923,212,6,0,'2009-12-09 13:03:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL<br />\r\nNe veut pas de remplacement.','',0,10),(22229,'0',4251,660,4,0,'2009-12-09 13:03:00',0,'09/12/09 ANNULATION DU 11/12 CLT SUILLET MME AYA PRÉVENUE, MAJ SOFT.','',0,10),(22231,'1',3822,1210,6,0,'2009-12-09 13:12:00',0,'Congés Noël09 :(soft AJ)<br />\r\nPAS D\'ANNUL','',0,10),(22232,'1',1671,299,6,0,'2009-12-09 13:16:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 30/12/09','',0,10),(22233,'1',741,1233,6,0,'2009-12-09 13:30:00',0,'Congé Noël09 :(soft AJ)<br />\r\ndernière : 18/12/09<br />\r\nreprise : 08/01/10','',0,10),(22234,'1',4675,1174,6,0,'2009-12-09 13:32:00',0,'Congés Noël09 :<br />\r\ndernière : 16/12/09<br />\r\nreprise : 30/12/09','',0,10),(22235,'0',2260,567,6,0,'2009-12-09 13:38:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :21/12/09<br />\r\nreprise : 04/01/10','',0,10),(22236,'1',1264,273,6,0,'2009-12-09 13:48:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 17/12/09<br />\r\nreprise : 29/12/09','',0,10),(22237,'0',1871,0,4,0,'2009-12-09 14:17:00',0,'9.12: Mess rpdr clte pour lui proposer presta de rplcmt avec Mlle BRACKMAN car pas d\'annul pour mme agraba 24/12 matin et le 30.12 apm<br />\r\n10.12: Clte maintien que le 30.12 apm mais pas le 24.12','',0,9),(22239,'1',2603,678,4,0,'2009-12-09 14:21:00',0,'ANNULE PRESTA DU 25 ET 1/2010<br />\r\npas remplt<br />\r\nsoft maj','',0,10),(22240,'0',0,1348,7,1,'2009-12-09 14:29:32',0,'Vérification des références','-2',0,21),(22241,'0',0,1348,7,1,'2009-12-09 15:00:00',1,'','-2',22240,21),(22242,'1',1170,567,6,0,'2009-12-09 14:35:00',0,'Congés Noël09 :<br />\r\nannul le 30/12/09<br />\r\n+ congés interv.','',0,10),(22243,'1',4283,0,4,0,'2009-12-09 14:57:00',0,'9.12: La clte souhaite des remplacements. Je songe à MMe PHILIP la sem de noel soit le 21.12 soit le 22.12 (mess mme philip), et mme taleb le 30 car meme quartier que mme boniin!.<br />\r\nDès rpse philip appeler la clte<br />\r\n14.12: Clte avait confirmé le 11.12 pour ces 2 presta','',0,9),(24535,'0',0,1392,7,1,'2010-02-10 14:55:20',0,'Vérification des références','-2',0,47),(22245,'1',5437,0,3,0,'2009-12-09 15:03:00',0,'','',0,19),(22246,'1',5437,0,3,4,'2009-12-09 15:03:00',0,'','-2',22245,19),(22247,'1',0,0,3,3,'2009-12-08 18:00:00',0,'','-2',22076,2),(22248,'1',2895,0,1,4,'2009-12-09 15:06:00',0,'MSG LAISSé, lui proposant de s\'entretenir avec lui pour essayer de remedier à ce qui ne va pas chez menage et compagnie.','-2',21849,2),(22249,'1',676,0,1,1,'2009-12-09 15:07:00',0,'Ils ont démanagés récemment et ils ont un appartement plus grand. Ils ont donc pris 2h supplémentaires pour que la femme de ménage puisse faire son travail dans de bonnes conditions. Ce n\'est donc certainement pas un problème de temps de prestation. Sinon concernant la qualité du travail: souvent des objets cassés et surtout ils ne sont pas prévenus. La casse est dissimulée. Trop à l\'aise chez le client, TV, Radio etc. Intervenante assez \"souple\" sur ses horaires le temps passé est respecté, en revanche quelques doutes subsistent concernant la productivité de Mme Thiam. Prévoir le passage de Bennet chez le client pour 2 ou 3 prestation afin de recadrer les choses.<br />\r\nNe pas oublier de faire un retour au client, du passage de notre formateur.','1',21111,2),(22250,'1',57,0,4,0,'2009-12-09 15:36:00',0,'Msg laissé sur port cliente pour informer abs Bennet le 11/12 et proposer rattrapage presta le 14/12 13h30-17h30','',0,2),(22251,'0',4276,1080,5,0,'2009-12-09 15:41:00',0,'9.12: clt a appelé car erreur sur facture. Il aurait appelé en nov. pour informer erreur de facturation 1/2h en + suite départ de mme philip pour cause d\'orage. Vérif fature d\'octobre la presta du 14.10 a été réduire d\'1/2h or facturation non. Le clt avait signalé que mme philip partait + tôt => 25mn de déduite sur facturation du mois de novembre.<br />\r\nJe refait 1 facture clt','',0,9),(22252,'1',1757,569,4,0,'2009-12-09 15:47:00',0,'09/12/09 ANNULATION PRESTATION DE DEMAIN MME LAMEIRA ABS DOIT GARDER SON FILS A L\'HÔPITAL. MAJ SOFT.','',0,10),(22253,'1',671,1258,4,0,'2009-12-09 15:50:00',0,'9.12: Mail clte suite à sa demande de presta pr remplacer le 1.01.2010. Je lui ai prospé mme schmitt de 9h à 11h le 31.12.<br />\r\n10.12: Clte ok<br />\r\n16.12: Mail clte afin sa savoir si sera présente pdt presta pour gestion des clefs.<br />\r\n17.12: Pas besoin des cles','',0,9),(22266,'0',4348,1223,4,0,'2009-12-10 08:54:00',0,'09.12: Appel de la clte m\'informant qu\'elle subissait 1 inter chirurgicale le 14.1.10=>1sem hospitalisation+2sem de maison de repos = 3 sem. d\'arrêt de presta. retour vers le 5.02.10.<br />\r\nLa clte m\'informe que sa mutuelle prennait en charge des heures de ménages 4h/sem pdt environs 1 mois. La clte m\'a demandé comment cela se passait. Je lui ai dit que cela dépendait des complémentaires et qu\'il fallait mieux qu\'elle les appelle à ce sujet. <br />\r\nElle aimerait avoir Mme MERCIER. Voir avec MMe MERCIER <br />\r\n10.12: Mme MERCIER peut y aller le lundi de 16h30 à 18h30 sans pblm.Je lui ai dit qu\'on la tiendrai au courant qu\'en janvier à ce sujet.<br />\r\n4.01: Mess de la clte me confirmant son hospit. sem prochaine+ maison de repos pdt 15 jours=> elle aimerait que mme mercier lui apporte son linge à l\'hopit. Faire point avec VA pour cette demande.<br />\r\n6.01: J\'ai eut la clte qui souhaiterait 2x2h/sem. Mme MERCIER aurait des dispo le lundi matin 8-10h. La clte aimerait qu\'on lui fasse ses courses+l\'aider à mettre ses bas de contentions + apporter son linge pdt son hospit. Voir VA à ce sujet <br />\r\n7.01: Mess rpdr clte pour informer que ns ne pourrions pas intervenir pour les courses seulement ménage. Je lui ai fait part que je connaissais 1 structure correcte sur Mtp.<br />\r\n11.01: J\'ai eut la clte elle va se renseigner auprès de sa mutuelle. Dernière presta mercredi reprise 1er février <br />\r\n18.01: Mess de Mme MERCIER m\'informant que la clte lui a demandé d\'intervenir à son dom pdt son absence. Elle lui a donné des tâches à efdfectuer.<br />\r\nMess ce jour rpdr de Mme FOULQUIE<br />\r\n18.01: La clte m\'a confirmée ce que Mme MERCIER m\'avait dit','',0,9),(22255,'0',3322,1269,4,0,'2009-12-09 16:07:00',0,'9.12: Mess rpdr clte pour lui proposer Mlle SANCHEZ le 21.12 de 13h30 à 16h<br />\r\n15.12: Clte n\'est pas interessee par le 21.12. Aimerait 1 autre jour. Mme HMAMOU a eut a 1 dispo le 24.12 de 9h à 12h. Clte ravie!<br />\r\n28.12: Mess rpdr Mmme HMAMOU pour qu\'elle me ramène les cles ssoit ajd\'hui car 1h de presta en moins, soit mercredi matin suite annul de M. CROUAU<br />\r\n28.12: A bien ramené les cles<br />\r\n30.12: Mme SINA a bien récupérer ses cles','',0,9),(22520,'1',4483,569,4,0,'2009-12-15 14:14:00',0,'15/12/09 MME LAMEIRA MALADE LAISSE MESS RÉPONDEUR PAS DE RÉPONSE ANNULATION MAJ SOFT.','',0,10),(22257,'1',2593,150,5,0,'2009-12-08 09:06:00',0,'La cliente avait laissé un mot pour le repassage en demandant à mme Koffi de mettre les vêtements de couleurs sur l\'envers pour les repasser car traces de fer sur les pantalons. Mme Koffi a relaissé un mot en demandant à la cliente de lui préciser quels vêtements en particulier elle devait repasser sur l\'envers car pour elle même le blanc était une couleur !<br />\r\n<br />\r\nLa cliente ne souhaite pas rentrer dans ce genre de discours \"débile\"','',0,2),(22260,'1',3851,657,4,0,'2009-12-09 17:29:00',0,'suite congés IRID pas de rplt<br />\r\nsoft maj','',0,10),(22263,'1',5065,0,6,0,'2009-12-09 17:40:00',0,'Elle souhaite rattraper la presta du 25 le 22 ou le 23.','',0,19),(22265,'1',5012,0,5,1,'2009-12-09 18:42:00',0,'Changement mme Kone mardi à partir du 15/12 (1er rdv 8h30)','-2',21929,2),(23518,'1',5521,0,9,4,'2010-01-18 17:01:00',0,'BO: Msg laissé lui indiquant que nous avions bien reçu son bon de commande, et lui précisant que dès le retour de Magalie, on s\'occupera de lui trouver quelqu\'un. ','-2',23517,2),(23056,'1',1137,0,1,0,'2010-01-04 17:42:00',0,'Reçu le 31/12/09 en CESU 2629,80€','',0,2),(22269,'1',5195,863,4,0,'2009-12-10 09:18:00',0,'9.12: La clte m\'informe qu\'une robe-pull a disparu depuis la sem dernière (grise torsadée, manche courte). Elle souhaiterait savoir si mme luluvamu l\'a bien repassée. Car elle suspecte 1 incident avec la nounou remplaçante.<br />\r\n10.12: Mess mme luluvamu a ce sujet<br />\r\n10.12: Mme LULUVAMU ne sait pas où peut être cette robe.','',0,9),(22333,'0',5445,0,3,0,'2009-12-10 16:37:00',0,'INTERESSEE PAR UNE PRESTA DE 4H / URGENT<br />\r\nce prospect recherche qqun d\'autonome et discret et de très minutieux (appartement assez luxueux)<br />\r\n4.01: La clte ok pour démarrer presta dès sem. prochaine si possible.<br />\r\n5.01: VA a eut la clte ce jour ok pour le mercredi matin avec mme BOUAIFI de 9h à 13h.<br />\r\n14.01: Mise ne place de Mme HMAMOU<br />\r\n15.01: Clte trés contente de MMe HMAMOU, elle l\'a trouvé charmante. Mme HMAMOU est également contente. La clte va envoyé BdC +RIB','',0,9),(22271,'1',1147,112,4,0,'2009-12-10 09:40:00',0,'10/12/09 annulation prestation car porte d\'entrée du domicile de la cliente bloquée, ATTENTION prestation facturée.','',0,10),(22272,'1',2721,299,6,0,'2009-12-10 09:44:00',0,'Congés NOël09<br />\r\nPAS D\'ANNUL','',0,10),(22273,'1',2691,591,6,0,'2009-12-10 09:48:00',0,'Congés Noël09<br />\r\nPAS D\'ANNUL<br />\r\nVeut remplacement','',0,10),(34441,'1',1329,0,1,1,'2010-10-14 11:35:00',0,'DE LA CLIENTE: ON Y EST ARRIVES, NOUS SOMMES SATISFAITS DE CETTE NOUVELLE PERSONNE. ON SE TIENT AU COURANT.','-2',34144,2),(22275,'1',4941,534,6,0,'2009-12-10 09:56:00',0,'Congés Noël09 :(soft aj)<br />\r\ndernière 21/12/09<br />\r\nreprise 15/01/09','',0,10),(22276,'1',2647,843,6,0,'2009-12-10 10:02:00',0,'Congés Noël09 :<br />\r\nAnnul les prestations durant la période de congé d\'intervenante','',0,10),(22277,'0',4658,1230,4,0,'2009-12-10 10:09:00',0,'prestation du 11/12 annulée par la cliente le jour même.<br />\r\nprestation facturée, 3h en crédit pour la cliente.','',0,21),(22278,'1',4156,657,6,0,'2009-12-10 10:18:00',0,'Congés Noël09<br />\r\nPAS D\'annul et veut rplcmt.','',0,10),(22279,'0',2580,1124,6,0,'2009-12-10 10:21:00',0,'Congés NOël09 : (soft AJ)<br />\r\ndernière 23/12/09<br />\r\nreprise 06/01/10','',0,10),(22280,'1',1758,299,6,0,'2009-12-10 10:26:00',0,'Congés Noël09<br />\r\nPAS D\'annul','',0,10),(22281,'1',1529,299,6,0,'2009-12-10 10:35:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière : 22/12/09<br />\r\nreprise : 05/01/10','',0,10),(22282,'0',4946,567,6,0,'2009-12-10 10:39:00',0,'Congés Noël09 :<br />\r\nannul pendant congés interv.','',0,10),(22283,'1',1553,660,6,0,'2009-12-10 11:02:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière :21/12/09<br />\r\nreprise :04/01/10','',0,10),(22284,'1',5106,212,6,0,'2009-12-10 11:09:00',0,'congés noël09: (soft AJ)<br />\r\ndernière 24/12/09<br />\r\nreprise 07/01/10','',0,10),(22285,'0',0,1349,7,1,'2009-12-10 11:14:14',0,'Vérification des références','-2',0,10),(22286,'0',0,1349,7,1,'2009-12-10 15:00:00',1,'','-2',22285,10),(22287,'1',5240,0,1,1,'2009-12-09 18:54:00',0,'Premier appel depuis le démarrage des prestations. <br />\r\n- Forfait 2h choisi, 2h supplémentaire ont été effectuées par Mme Kamara.<br />\r\n- Annulent la presta du 21 et la rattrapent le 22<br />\r\n- Sont satisfaits du travail de leur intervenante.','1',21434,19),(22288,'1',0,0,3,1,'2009-12-10 11:54:00',0,'','-2',22245,19),(22289,'1',0,0,3,1,'2009-12-10 18:00:00',1,'','-2',22245,19),(22290,'1',5388,0,3,0,'2009-12-10 11:55:00',0,'2x 3h/s DS et Vendredi.','',0,19),(22294,'0',4580,1331,6,0,'2009-12-10 12:55:00',0,'congès noël 2009<br />\r\nPAS D\'ANNULATION LE 25/12 ET 01/01<br />\r\nCLT SOUHAITE RPLCT','',0,10),(22295,'1',1757,569,6,0,'2009-12-10 13:27:00',0,'Congés Noël09<br />\r\nNe souhaite pas de rplcmt durant congés interv.','',0,10),(22296,'1',2028,657,6,0,'2009-12-10 13:28:00',0,'CONGES NOEL<br />\r\nANNULATION LE 15/12 24/12 ET 31/12 MAJ SOFT<br />\r\nCLT SOUHAITE RPLCT LE 22/12 ET 29/12','',0,10),(22297,'1',4202,1258,4,0,'2009-12-10 13:33:00',0,'10.12/ Appel de la clte m\'informant qu\'elle annule sa presta d\'ajd\'hui car est retenue sur Mtp => facturation de la presta suite annul dernier moment. ','',0,9),(22298,'1',721,1229,4,0,'2009-12-10 13:40:00',0,'10.12: Mess rpdr clte pour lui proposer presta de rplcmt noel + jour de l\'an le 24.12 de 9h à 12h avec mlle sanchez et le 31.12 de 13h à 15h avec mme bouaifi.<br />\r\n11.12: MAIL CLTE QUI NE SOUHAITE QU\'1 SEULE PRESTA LA SEM DU JOUR DE L AN;','',0,9),(22355,'1',3390,1001,6,0,'2009-12-11 09:12:00',0,'Congés Noël09 :<br />\r\nannul pour congés intervenante.','',0,10),(22300,'1',4012,1046,4,0,'2009-12-10 14:03:00',0,'10.12: Mess rpdr clte pour lui dire que mme dufay=ok pour presta le 23.12 même horaires.<br />\r\n15.12: Pas d\'appel clte cela doit convenir','',0,9),(22302,'1',5237,1316,4,0,'2009-12-10 14:07:00',0,'10.12: Mess rpdr clte pour lui proposer presta le 24 & 31.12 de 9h à 13h.<br />\r\n10.12: Clt confirme','',0,9),(22304,'1',3720,864,6,0,'2009-12-10 14:13:00',0,'CONGÉS NOËL 2009<br />\r\nDERNIÈRE PRESTA LE 14/12<br />\r\nREPRISE LE 11/01<br />\r\nMAJ SOFT<br />\r\n<br />\r\nATTENTION Veut PRESTA LE 05/01/10','',0,10),(22305,'1',4697,567,6,0,'2009-12-10 14:27:00',0,'Congés Noël09:<br />\r\nannul 01/01/10 pour congés interv.','',0,10),(22306,'0',5188,1273,4,0,'2009-12-10 14:43:00',0,'Congés noël09 (soft AJ)<br />\r\ndernière 15/12/09<br />\r\nreprise 05/01/10','',0,10),(22307,'1',3332,1001,6,0,'2009-12-10 15:02:00',0,'Congés Noël:(soft AJ)<br />\r\ndernière : 19/12/09<br />\r\nreprise : 04/01/10','',0,10),(22308,'0',0,1340,4,0,'2009-12-10 15:20:00',0,'prévoir renouvellement au 22/01/09','',0,14),(22309,'1',3948,1340,4,0,'2009-12-10 15:21:00',0,'prévoir renouvellement période d\'essai au 22/01<br />\r\n','',0,14),(23414,'1',616,0,1,0,'2010-01-14 15:39:00',0,'démission bonamy<br />\r\ntrouver 1 remplacement','',0,14),(22312,'0',1587,1015,4,0,'2009-12-10 15:41:00',0,'10.12: Mme BERTHE m\'a appelé pour me dire que demain elle ne pourrait faire que 2h.','',0,9),(22313,'1',1794,0,1,0,'2009-12-10 15:49:00',0,'E.S : Elle n\'est pas totalement satisfaite, personne peu expérimenté, lente, mal organiser, pas de prise d\'initiative. Femme de ménage peu efficace !!! Service de mauvaise qualité ! Satisfaite du service clientèle !<br />\r\n','',0,2),(22314,'1',2389,0,1,0,'2009-12-10 15:49:00',0,'E.S : RAS','',0,2),(22315,'0',1587,1015,4,0,'2009-12-10 15:49:00',0,'10.12 : Prestation du 7.12 offerte suite RECO DE M. CROUAU','',0,9),(22316,'1',226,0,1,0,'2009-12-10 15:50:00',0,'E.S : Beaucoup de changement d\'intervenante','',0,2),(22317,'1',70,0,1,0,'2009-12-10 15:47:00',0,'','',0,2),(22318,'1',2782,0,1,0,'2009-12-10 15:52:00',0,'E.S : RAS<br />\r\n','',0,2),(22319,'1',70,0,1,1,'2009-12-10 15:52:00',0,'Je lui ai expliquer que Madame Camara à été déplacée chez un autre client du fait d\'une suspension trop longue. Ce qui implique que malheureusement elle n\'est plus disponible le mercredi de 14h à 17h. Et que nous sommes obligés de changer d\'intervenante. <br />\r\nCliente OK la seule condition étant de garder le même créneau jour/horaires. Et d\'avoir une personne ancienne dans la société, quelqu\'un en qui nous avons entière confiance et qui travail aussi bien que Madame Camara. Dès lundi son cas fera parti de nos priorités. Nous nous occupons de lui trouver quelqu\'un qui correspond au profil et nous la tiendrons informée de l\'avancée de la situation.','-2',22317,2),(22320,'1',4325,0,1,0,'2009-12-10 15:52:00',0,'E.S : RAS','',0,2),(22321,'1',2155,0,1,0,'2009-12-10 15:54:00',0,'E.S : RAS','',0,2),(22322,'1',264,0,1,0,'2009-12-10 15:55:00',0,'E.S : Arrête avec ménage et compagnie car elle en a marre des changements, tout les deux mois il y a eu des changements! <br />\r\n','',0,2),(22323,'1',578,0,1,0,'2009-12-10 15:56:00',0,'E.S : Demande que sa femme de ménage fasse une formation pour les poussières.','',0,2),(22324,'1',716,0,1,0,'2009-12-10 15:57:00',0,'E.S : RAS','',0,2),(22325,'1',4994,0,1,0,'2009-12-10 15:58:00',0,'E.S : RAS','',0,2),(22326,'1',1732,0,1,0,'2009-12-10 15:59:00',0,'E.S : RAS','',0,2),(22327,'1',2125,199,4,0,'2009-12-10 16:00:00',0,'10.12: Mess rpdr clte pour avoir confirmation de son annul du 17.12. Car elle a déjà annulé le 24+31.12. Si pas de presta appeler dekynt pour demander presta le matin.<br />\r\n15.12: La clte a apeplé hier pour me confirmer qu\'elle annulait bien sa presta du 17.12','',0,9),(22478,'0',1197,199,4,0,'2009-12-15 10:47:00',0,'15.312: Mess rpdr clt pour informer presta du 17.12 avancée au matin au lieu de l\'apm.<br />\r\n16.12: Pas de rpse dc ok','',0,9),(22329,'1',1396,199,4,0,'2009-12-10 16:01:00',0,'10.12/ Mme KOULOTHAM en Cp du 28.12 au 4.01.10 inclus => mme koering souhaite 1h en + le 5.01.10','',0,9),(22330,'1',2608,0,1,0,'2009-12-10 16:08:00',0,'E.S : Changement d\'emploi du temps sans prévenir ! Pb de communication ! Mais sinon tout va bien !<br />\r\n','',0,2),(22331,'0',2209,0,5,0,'2009-12-10 16:11:00',0,'MME VOL INSATISFAITE DE LA PRESTA AVEC MME PHILIP DU MARDI 8.12 / VOIR AVEC CLAIRE SI ON OFFRE LA PRESTA OU JUSTE 1H OU 2H (VA TRAITE)','',0,9),(22335,'0',4815,112,4,0,'2009-12-10 16:52:00',0,'Congés Noêl<br />\r\nannul pour congés interv.','',0,10),(23327,'1',3319,0,4,0,'2010-01-12 13:27:00',0,'MESSAGE REPONDEUR POUR LUI PROPOSER UNE INTERVENTION DE 2H LE JEUDI AM AVEC MME ROULLOT SUITE RESILIATION AUDRAND<br />\r\n12.01: La clte a rappelé pour m\'informer que les 3h de mme LARA lui convenait. Elle est trés contente de son travail. Elle ne souhaite pas + d\'heures.','',0,9),(22336,'1',1132,199,4,0,'2009-12-10 17:20:00',0,'10.12/ Mess rpdr clt pour proposer presta le 29.12 de 14h15 à 17h15 avec mme kodja<br />\r\n15.12: Mess relance clt pour ce rplcmt<br />\r\n21.12: Relance téléphonique => clt ok pour kodja. J\'ai besion des clefs de ce clt.<br />\r\n28.12: Mme KODJA est bien venue récupérer les clefs<br />\r\n4.01: Clt trés contante de la presta de mme kodja','',0,9),(22340,'1',1628,0,1,0,'2009-12-10 17:36:00',0,'E.S : Oublie d\'éteindre les lumières, elle a tendance de déplacer les objets mais ne les remet jamais à leurs places, , appel perso du tel des clients. Elle demande aux clients et appels des numéros perso. Tout le reste est parfait<br />\r\n','',0,2),(22341,'1',4962,0,1,0,'2009-12-10 17:38:00',0,'E.S : Attends qu\'on lui fasse son avoir car une prestation n\'a jamais été faite !<br />\r\n','',0,2),(22342,'1',9,0,1,0,'2009-12-10 17:39:00',0,'E.S : RAS','',0,2),(22343,'1',2470,0,1,0,'2009-12-10 17:39:00',0,'E.S : RAS','',0,2),(22344,'1',29,0,1,0,'2009-12-10 17:45:00',0,'E.S : RAS','',0,2),(22345,'1',4594,0,1,0,'2009-12-10 17:45:00',0,'Elle aimerait que sur la facture apparaissent les heures réellement effectuer (heures d\'arrivées + heures de départs des pointages)<br />\r\n','',0,2),(22346,'1',176,0,1,0,'2009-12-10 17:47:00',0,'E.S : Aucune prise d\'initiative','',0,2),(22347,'0',1812,0,1,0,'2009-12-10 17:48:00',0,'E.S : RAS','',0,2),(22348,'1',5125,0,1,0,'2009-12-10 17:49:00',0,'E.S : RAS','',0,2),(22350,'1',70,0,9,0,'2009-12-10 20:25:00',0,'3H MERCREDI 14H-17H ','',0,2),(22352,'1',2603,678,4,0,'2009-12-11 08:45:00',0,'11/12/09 ABS MME SOUCHARD MALADE LAISSE MESS RÉPONDEUR.MAJ SOFT.','',0,10),(22353,'0',5114,472,4,0,'2009-12-11 08:50:00',0,'11/12/09 ABS MME BRISOUX DOIT RÉGLER UN PRBLE AVEC LA STE HLM. MAJ SOFT.','',0,10),(22354,'1',2507,472,4,0,'2009-12-11 08:59:00',0,'11/12/09 ABS MME BRISOUX DÉMARCHES STE HLM URGENT. ','',0,10),(22356,'1',1121,864,4,0,'2009-12-11 09:14:00',0,'11/12/09 abs mme komorowska enf malade.Maj soft.','',0,10),(22357,'0',3647,842,6,0,'2009-12-11 09:18:00',0,'Congés Noël09 :(soft AJ)<br />\r\ndernière: 23/12/09<br />\r\nreprise: 06/10/09','',0,10),(22358,'0',4550,1097,4,0,'2009-12-11 09:36:00',0,'11.12: La clte m\'informe qu\'elle met un terme au contrat car va avoir une baisse financière à partir de janvier 2010.<br />\r\nDernière presta le 29.12.09','',0,9),(22359,'0',2312,1157,4,0,'2009-12-11 09:36:00',0,'11/12/09 MME BARRY MALADE CLTE SOUHAITE UN RPLCT.','',0,10),(22360,'1',1228,594,4,0,'2009-12-11 10:39:00',0,'11.12: Mess rpdr clte pour proposer rplcmt le 22.12 avec mme jouve 13h30/16h30. Par contre pour le 31.12 pers pour le moment.<br />\r\n14.12/ La clte annule la presta du 22.12 car ne l\'arrange pas.Par contre maintien celle du la sem. du nouvelle an.<br />\r\n16.12: Mess rpdr clte pour lui proposer Mme ROULLOT le 28.12.09 à 13h30 pdt 3h.<br />\r\n17.12: Clte ok','',0,9),(23761,'1',1561,0,1,0,'2010-01-25 15:54:00',0,'Reçu le 25/01 435€ en CESU (règlement dec + avance janv)','',0,2),(22362,'0',3014,863,4,0,'2009-12-11 10:53:00',0,'11.12:! Mess rpdr clte pour informer rplcmt pdt CP de mme luluvamu: le 23.12 apm mme kounlotham & le 28.12 (jour qu\'elle souahitait) avec mme difai 9/12h.<br />\r\nJ\'ai déjà saisi la presta du 28.12 mais pas celle d\'avant.<br />\r\n17.12: Mme ponseillé ok pour le 30.12','',0,9),(22364,'1',1597,359,6,0,'2009-12-11 10:58:00',0,'Congés Noël09 :<br />\r\nAnnul le 25/12/09 et 01/01/10','',0,10),(22365,'0',5114,472,6,0,'2009-12-11 11:05:00',0,'Congés Noël09:<br />\r\ndernière presta le 18/12/09.<br />\r\nVeut un remplacement soit le 28,29,30.','',0,10),(22366,'0',3547,569,4,0,'2009-12-11 11:47:00',0,'11/12/09 MME LAMEIRA MALADE MAJ SOFT','',0,10),(22367,'1',4059,1041,4,0,'2009-12-11 12:06:00',0,'11.12: J\'ai proposé 1 rplcmt à mme zine qui a refusé car s\'est organisée pour son apm.','',0,9),(22368,'0',0,1350,7,1,'2009-12-11 12:39:59',0,'Vérification des références','-2',0,9),(22369,'0',0,1350,7,1,'2009-12-11 15:00:00',1,'','-2',22368,9),(22629,'0',1087,1231,4,0,'2009-12-17 13:56:00',0,'17/12/09 ANNULATION PRESTATION PAS DE TRANSPORTS. MAJ SOFT.','',0,10),(23213,'0',5434,0,5,0,'2010-01-08 09:10:00',0,'LA CLIENTE EST MECONTENTE DE LA PRESTA : ELLE TROUVE QUE MLLE MORIN N EST PAS DU TOUT PRO QU ELLE N A PAS LE 3COUP D OEIL3 : ELLE A LAISSE DE LA VAISSELLE DANS L EVIER / LES ANGLES DU SALON NE SONT PAS FAITS CAR IL RESTAIT BEAUCOUP DE POUSSIERE DE LA CHEMINEE/ LA SDB ET LES WC PAS NETS / ELLE L A TROUVE ANGOISSEE / PAR CONTRE ETAIT TRES SATISFAITE DE MME AZZOUZI<br />\r\nELLE TROUVE EGALEMENT QU EN 1HEURE DE REPASSAGE ELLE N A PRESQUE RIEN FAIT / <br />\r\nELLE DEMANDE QU ON LUI OFFRE 2H SUR CETTE PRESTA / OK<br />\r\n11.01: J\'ai fait le point avec Mme AZZOUZI pour faire le point sur ces 2 presta : Presta trés difficile où elle a couru. M. GUERIN trés exigeant. Point avec Mlle MORIN elle n\'a pas pu faire la cheminée, ni cuisine. A fait tout l\'aspi et sol + repassage d\'1h (1 chemise + 4/5 tee-shirt+2 housses de chaises). VA envisage de faire point qualité chez clte jeudi prochain.<br />\r\n11.01: Mess rpdr clte pour informer des différents points que j\'avais fait. Je lui ai dit que VA ferait 1 point qualité jeudi prochain soit le 15.01<br />\r\n12.01: La clte avait laissé 1 mess me demandant de rappeler son conjoitn. Chose effectuée mais pas de rpdr car c\'est 1 fax. J\'ai dc laissé 1 mess à la clte pour lui confirmer ce que je lui avait dit. Je lui ai demandé d\'en informer son cnjoint à défaut qu\'il soit joignable.','',0,9),(22372,'1',3948,441,7,0,'2009-12-11 13:44:00',0,'mise en absence de Mme DANIEL le jeudi 17/12/09 de 14h à 16h car a refusé remplacement','',0,14),(22373,'0',5447,0,3,0,'2009-12-11 13:45:00',0,'client pleiades (04.67.540.540) interessé par 2h tous les 15 jours<br />\r\nle jeudi idéalement sinon le lundi am ou le mardi à partir de janvier <br />\r\nLe clt se situe entre av de lodève et de la liberté<br />\r\n22.12: Je pense à bouyrarssizet éventuellement (28mn de trajet) ou mme kodja qui est a 4mn en trajet! J4AI LAISS2 1 MESS 0 mME KODJA car idéale pour elle en matinée.<br />\r\n22.12: Mme KODJA ok pour cette prestation tous les 15jours. jeudi 9/11 ou mardi 14/16h. Mess rpdr clt ce jour.<br />\r\nJ\'ai informé pléiade à ce sujet également<br />\r\n23.12: La clte confirme presta pour début janvier 1ère fois le jeudi 7, puis presta tous les mardi apm<br />\r\n7.01: Mise en place de Mme KODJA','',0,9),(22378,'0',2399,212,6,0,'2009-12-11 15:53:00',0,'Congés Noël09 annul le 25/12/09','',0,10),(22381,'1',215,0,1,0,'2009-12-11 17:04:00',0,'E.S : RAS','',0,2),(22382,'1',2782,0,1,0,'2009-12-11 17:05:00',0,'E.S : RAS mise a par que l\'intervenante ne prend pas en compte les remarques du client.','',0,2),(22384,'1',4221,0,1,0,'2009-12-11 17:12:00',0,'E.S : RAS','',0,2),(22385,'1',1857,0,1,0,'2009-12-11 17:39:00',0,'E.S : L\'intervenante raye les meubles avec le grattoire de l\'éponge. <br />\r\n','',0,2),(22386,'1',5253,0,1,1,'2009-12-11 13:36:00',0,'Cliente rentre en réunion, elle nous rappelle lundi','-2',22011,2),(22388,'1',5107,1293,7,0,'2009-12-11 18:43:00',0,'Au courant démission Da Moura. Rechercher nvelle personne pour le 06/01/10 merc 10h-12h','',0,2),(22389,'1',5107,0,7,1,'2010-01-04 10:45:00',1,'','-2',22388,2),(22390,'1',5054,0,1,0,'2009-12-11 18:45:00',0,'3H DS/ 3H FDS H INDIFF','',0,2),(22391,'1',2458,1293,7,0,'2009-12-10 08:47:00',0,'Cliente au courant dem Da Moura','',0,2),(22392,'1',2458,0,7,1,'2009-12-28 18:48:00',1,'','-2',22391,2),(22393,'1',4482,1293,7,0,'2009-12-11 18:49:00',0,'','',0,2),(22394,'1',4482,0,7,1,'2009-12-14 18:50:00',1,'Informer dem Da Moura','-2',22393,2),(22395,'1',5152,1293,7,0,'2009-12-11 18:51:00',0,'','',0,2),(22396,'1',5152,0,7,1,'2009-12-15 18:51:00',1,'Informer dem Da Moura','-2',22395,2),(22397,'0',0,1351,7,1,'2009-12-14 05:51:00',0,'Vérification des références','-2',0,23),(22398,'0',0,1351,7,1,'2009-12-14 15:00:00',1,'','-2',22397,23),(22399,'0',3183,843,4,0,'2009-12-14 08:55:00',0,'ANNULATION PRESTA DU 21/12/09 A LA DDE DU CLT MAJ SOFT','',0,10),(22403,'1',2083,1329,6,0,'2009-12-14 09:23:00',0,'Congés Noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22404,'1',3180,1244,4,0,'2009-12-14 09:31:00',0,'14.12: Mess rpdr clte pour informer que mme roullot interviendrait à compter du 15.12 à 14h45 au lieu de 14h.<br />\r\n14.12: Clte ok pour ce chgmt','',0,9),(22407,'1',3559,1284,4,0,'2009-12-14 09:46:00',0,'14.12: Mess de la clte me demandant 1 presta de 2h en + cette sem. => Mme SABOUREAU le vendredi 18.12. Mess rpdr saboureau<br />\r\n15.12: Pas de rpse +>je relance PAR TEL + PAR MAIL.<br />\r\n15.12 MME SABOUREAU OK POUR 2H<br />\r\n17.12: La clte me demande 3h de repassage. Mail mme saboureau<br />\r\n17.12: Mme saboureau m\'annonce panne de vl ne peux pas aller chez mme dubois. Elle propose de faire 5h demain apm 3h repassage+2h ménage.<br />\r\n17.12: Cliente ok','',0,9),(22409,'0',4582,842,6,0,'2009-12-14 09:48:00',0,'Congés Noël09 :<br />\r\nAnnul le 25/12/09 et le 01/01/10<br />\r\nveut une presta le 30/12/09 OK','',0,10),(22410,'1',4960,453,6,0,'2009-12-14 09:54:00',0,'Congés noël09 :<br />\r\nPAS D\'ANNUL','',0,10),(22411,'0',4955,359,6,0,'2009-12-14 09:59:00',0,'Congés noël09<br />\r\nAnnul le 25/12/09 et 01/01/10.','',0,10),(22412,'1',4755,1258,4,0,'2009-12-14 10:07:00',0,'14.12: Mess rpdr clts pour informer presta 2h exceptionnelmenet le 15.12 suite rdz-vs medecine du travail de mme bagdadi','',0,9),(22413,'0',0,1140,4,0,'2009-12-14 10:16:00',0,'Enfant avec Varicelle.<br />\r\nAbsente du 14 au 18/12','',0,14),(22414,'1',1240,204,4,0,'2009-12-14 10:58:00',0,'Monsieur<br />\r\n <br />\r\n Nous vous avons réglé votre facture ci-dessus le 05/12/ 2009 pour un montant de 105.00 euros TTC.<br />\r\n Nous vous avions indiqué par téléphone que votre salarié, Mme Nathalie LE BRASIDEC avait du réduire son temps d\'intervention de sa propre initiative de 1 heure le 04 novembre 2009. <br />\r\n Nous vous demandons de bien vouloir nous établir un avoir de 16.59 euros H.T sur votre prochaine facture de vos prestations de Décembre 2009.<br />\r\n Dans cette attente,<br />\r\n Sincères Salutations<br />\r\n <br />\r\n <br />\r\n <br />\r\n <br />\r\nChristian CHEVRIER<br />\r\nTel : 02 40 80 31 70<br />\r\nChristian.chevrier4@orange.fr<br />\r\n','',0,14),(22415,'0',0,1352,7,1,'2009-12-14 11:33:24',0,'Vérification des références','-2',0,47),(22416,'0',0,1352,7,1,'2009-12-14 15:00:00',1,'','-2',22415,47),(22417,'0',3964,359,6,0,'2009-12-14 11:41:00',0,'Congés Noël09<br />\r\nannul le 22/12/09 et 29/12/09','',0,10),(22418,'0',4590,204,4,0,'2009-12-14 12:07:00',0,'texto de Mme LE BRASIDEC le 11/12/09 \" en accord avec Mme EDITH je fais les 3h tous les vendredi à partir du 18 décembre.\"','',0,14),(22419,'1',689,421,4,0,'2009-12-14 12:18:00',0,'chazalon +30 mn à facturer<br />\r\n <br />\r\nprestation de 8.15.à 11.45 ce jour _ mr est ok<br />\r\n <br />\r\nbonne journée<br />\r\n <br />\r\nà demain<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(22420,'1',5028,915,4,0,'2009-12-14 12:29:00',0,'auto remplct par TALL le lundi 28 dec <br />\r\nclt ok <br />\r\ntall ok <br />\r\nsoft maj','',0,10),(22421,'1',5250,1174,6,0,'2009-12-14 12:39:00',0,'Congés Noël09 :<br />\r\ndernière 16/12/09<br />\r\nreprise 07/01/10','',0,10),(22423,'1',2203,0,7,5,'2009-12-14 15:04:00',0,'Bonjour,<br />\r\n<br />\r\nSuite au passage du contrôleur qualité à votre domicile le 30 novembre 2009, je tenais à vous faire un retour sur le travail effectué à votre domicile par mme Koffi.<br />\r\n<br />\r\nLors des prestations de 3h, la répartition 1h30 repassage, 1h30 ménage est suffisante et permet de réaliser le travail dans le temps imparti.<br />\r\n<br />\r\nEn revanche, lors des prestations de 4h (2h30 repassage, 1h30 ménage), le temps consacré au ménage n’est pas suffisant car il correspond à celui nécessaire habituellement pour entretenir votre logement, par conséquent il n’est donc pas possible en 1h30 de faire le ménage habituel et de rajouter le nettoyage des vitres. Si vous envisagez le nettoyage des vitres, il faudrait soit retirer une tâche habituelle à effectuer, soit rajouter environ 30 minutes.<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',22108,2),(22425,'1',4425,1331,4,0,'2009-12-14 15:26:00',0,'14/12/09 PRESTATION DÉCALÉE A LA DDE DE LA FDM LE MARDI AU LIEU DU JEUDI 24/12, CLTE OK. MAJ SOFT.','',0,10),(22426,'0',5456,0,3,0,'2009-12-14 15:29:00',0,'INTERESSEE PAR 2H HEBDO<br />\r\n29.12: Atoocall ns informant que le clt annulait son rdz-vs de demain. Mess rpdr clt pour dire que nous avions eut l\'info + savoir s\'il souhaitait 1 autre rdz-vs ou non<br />\r\n29.12: clt ne souahite aps de presta car réduction de travail=> purement financier','',0,9),(22428,'0',4014,233,4,0,'2009-12-14 15:33:00',0,'Proposer Mme Lameira le mardi de 14 à 16h.','',0,10),(22429,'1',1122,1008,4,0,'2009-12-14 15:35:00',0,'proposer Mme lafarge le 24/12/09.<br />\r\nPas encore appeler cliente.','',0,10),(22430,'1',1340,299,4,0,'2009-12-14 15:37:00',0,'proposer presta le lundi 21/12/09 de 11h30 à 16h30.','',0,10),(22431,'0',2400,112,4,0,'2009-12-14 15:40:00',0,'proposer mme lachaud le 28/12/09','',0,10),(22432,'1',3381,842,4,0,'2009-12-14 15:49:00',0,'proposer le mercredi 23/12 et 30/12 de 9h à 11h.','',0,10),(22433,'1',963,359,4,0,'2009-12-14 15:49:00',0,'14/12/09 Envoi mail pr rplct mardi 29/12/09 par MME ZOUAGHI.','',0,10),(22434,'1',2691,1124,4,0,'2009-12-14 15:49:00',0,'proposé rpct le jeudi 31 de 10h30 à 12h30 avec bouneb<br />\r\nattente valide clt <br />\r\nsoft maj','',0,10),(22435,'0',4582,842,4,0,'2009-12-14 15:50:00',0,'prposer le 30/12/09 de 13à15h.clt ok.','',0,10),(22436,'0',5256,1124,4,0,'2009-12-14 15:53:00',0,'prpose par mail rplct DE ALMEIDA par bouneb le mardi 29 de 13h30 à 16h30<br />\r\nattente réponse clt<br />\r\nsoft maj','',0,10),(22437,'1',4483,569,4,0,'2009-12-14 15:55:00',0,'proposer Mme Lopes lundi 28/12 de 9h à 11h.','',0,10),(22438,'1',2754,1174,4,0,'2009-12-14 15:55:00',0,'propsé pr ail rplct du 1er par MAGNE LE 30/12 à 16h30<br />\r\nattente réponse clt <br />\r\nsoft maj','',0,10),(22439,'1',1058,112,4,0,'2009-12-14 15:56:00',0,'proposer Mme mauduit de 9h à13h le 30/12/09','',0,10),(22440,'1',2112,1273,4,0,'2009-12-14 15:58:00',0,'ai proposé 2 heures de + les mardis en rlpct des 25 et 1er<br />\r\nsoft maj<br />\r\nattente réponse clt','',0,10),(22441,'1',4156,657,4,0,'2009-12-14 16:07:00',0,'prposer mme brahmi faiza le 24/12/09 de 9à13h.<br />\r\net le 29/12/09 de 13h à 17h','',0,10),(22442,'1',2512,0,1,0,'2009-12-14 16:31:00',0,'E.S : RAS','',0,2),(22443,'1',188,0,1,0,'2009-12-14 16:32:00',0,'E.S : RAS<br />\r\n','',0,2),(22444,'1',95,0,1,0,'2009-12-14 16:33:00',0,'E.S : RAS','',0,2),(22445,'1',1746,1253,1,0,'2009-12-14 16:35:00',0,'Madame DE LA MORINERIE<br />\r\nDomicile : 01 45 20 00 42 Portable : 06 70 51 57 92<br />\r\n75016 PARIS 16<br />\r\n<br />\r\nMerci de la rappeler afin de résilier le contrat.<br />\r\nMErci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 14 décembre 2009 à 09:58','',0,2),(22446,'1',119,0,1,0,'2009-12-14 16:36:00',0,'E.S : Bennet a du mal à comprendre. Il y a un problème de communication<br />\r\n','',0,2),(22447,'1',2469,0,1,0,'2009-12-14 16:38:00',0,'E.S : RAS','',0,2),(22448,'1',1746,0,1,1,'2009-12-14 16:36:00',0,'Nous avons des gros problèmes de recrutement de personne de qualité, elle n\'en n\'a pas pour son argent ! A trouvé une autre solution.<br />\r\n<br />\r\nWC, chbre pas faits. Partie sans dire au revoir lors de la presta du 11/12.','-2',22445,2),(22449,'0',1591,482,4,0,'2009-12-14 16:40:00',0,'14.12: N e pas oublier de remettre cles POUPLARD à Mme TALEB le 28.12.09<br />\r\n28.12: Mme TALEB a récupérer toutes ses cles.','',0,9),(22450,'1',3201,0,1,0,'2009-12-14 16:40:00',0,'E.S : Pour les remplacements, ils faudraient des personnes plus qualifiées ! <br />\r\n','',0,2),(22452,'1',1440,0,1,0,'2009-12-14 16:41:00',0,'E.S : Souhaiterai un réel suivi des femmes de ménages, attend l\'amélioration des prestations, souhaiterai avoir un retour sur les pointages, souhaiterai un encadrement des femmes de ménage, demande un carnet des suivi des intervenantes.<br />\r\n','',0,2),(22453,'1',63,0,1,0,'2009-12-14 16:43:00',0,'E.S : Pas de prise d\'initiative et ne prend pas en compte les remarques','',0,2),(22454,'1',2655,0,1,0,'2009-12-14 16:45:00',0,'E.S : Souhaiterai que les délais pour prévenir des vacances soit plus souple<br />\r\n','',0,2),(22455,'1',225,0,1,0,'2009-12-14 16:46:00',0,'E.S : RAS','',0,2),(22456,'1',4299,0,1,0,'2009-12-14 16:47:00',0,'E.S : RAS','',0,2),(22457,'0',809,567,6,0,'2009-12-14 16:56:00',0,'Congés Noël09<br />\r\ndernière le 17/12/09<br />\r\nreprise 31/12/09<br />\r\npour congés interv annul le 31/12/09<br />\r\n','',0,10),(23278,'1',0,0,3,5,'2010-01-11 12:40:00',0,'','-2',23174,19),(22458,'1',2867,898,4,0,'2009-12-14 17:13:00',0,'bonjour,<br />\r\n<br />\r\nMme Blondel souhaite une intervention le mardi 29, qui était dispo suite à l\'annulation de Mr Picard<br />\r\nj\'interviendrai de 9h à11h<br />\r\n<br />\r\nbonne semaine, cdlt<br />\r\nDelphine GUY<br />\r\n','',0,14),(22461,'0',0,1353,7,1,'2009-12-14 18:31:14',0,'Vérification des références','-2',0,44),(22462,'0',0,1353,7,1,'2009-12-14 15:00:00',1,'','-2',22461,44),(22463,'1',5403,0,9,0,'2009-12-14 22:16:00',0,'2H ENTRE 10H-17H MILIEU DE SEM','',0,2),(22464,'1',4712,0,9,0,'2009-12-14 22:24:00',0,'3H FDS','',0,2),(22465,'1',5119,1253,1,0,'2009-12-14 16:24:00',0,'Le client ne souhaite pas continuer les presta, il était satisfait au début mais depuis 2 presta le travail n\'est plus fait comme avant.<br />\r\n<br />\r\nDemande que mme Loureiro dépose ses clés dans la BL','',0,2),(22468,'0',1607,928,4,0,'2009-12-15 09:41:00',0,'15.12: Mess Mme AZZOUZI pour savoir si elle pourrait intervenir soit lr 6.01.10 ou le 8.01.10 car la clte ne peut pas le 7.01. La clte annuel presta pdt fêtes de noël.<br />\r\n17.12: Mme AZZOUZI ok','',0,9),(22613,'1',3948,165,4,0,'2009-12-17 11:09:00',0,'Bonjour,<br />\r\n<br />\r\nLe jeudi 10 décembre, je n\'ai pas pu téléphoner à la fin de ma prestation chez Madame Charron, car j\'ai du accompagner celle-ci à Jules Verne et à 12 h, je quittais donc la clinique. <br />\r\nElle devait sortir en début de semaine, je viens de l\'avoir au téléphone, elle ne saura qu\'en fin de journée, si elle sort demain. Dans ce cas là, ma prestation sera maintenue, sinon si elle ne sort par, celle-ci sera annulée. <br />\r\n<br />\r\nHier j\'ai décalé légèrement ma prestation chez Mr et Mme Tessier, car j\'avais un rendez-vous médical. J\'ai donc fait 13 h 15 à 17 h 15. <br />\r\nDurant les vacances scolaires, les prestations chez eux sont annulées. <br />\r\nReprise à la rentrée. <br />\r\n<br />\r\nDurant les vacances , modification de mes horaires.<br />\r\nMardi matin : Madame Charron de 8 à 12 heures. <br />\r\nMardi après-midi : Madame Martin de 14 à 16 heures.<br />\r\nJeudi matin : Madame Martin de 8 h à 12 heures.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(22471,'0',4318,453,4,0,'2009-12-15 09:52:00',0,'suite ct mme vizier dernière presta le 15 déc reprise le 29 décembre<br />\r\nsi pas de presta le 29 pas grave<br />\r\nsoft maj<br />\r\nSuite au congés Mme Vincent ANNUL','',0,10),(22472,'1',3662,992,4,0,'2009-12-15 10:34:00',0,'15.12: Appel de la clte pour modifier le contrat!; Car souhaite pouvoir bénéficier de la déduction fiscale. Dc à compter du 1er dec 2009 contrat au nom de buisson.','',0,9),(22473,'0',2780,1140,4,0,'2009-12-15 10:35:00',0,'Bonjour,<br />\r\n <br />\r\nJe vais annuler la prestation du vendredi 18 décembre.<br />\r\n <br />\r\nLynda reviendra le 8 janvier car nous sommes absents pendant une semaine (du 18 décembre au 2 janvier)<br />\r\n <br />\r\nJe vous souhaite de passer de bonnes fêtes de fin d\'années.<br />\r\n <br />\r\nCordialement,<br />\r\nMME GRATALOUP<br />\r\n','',0,14),(22474,'0',5458,0,4,0,'2009-12-15 10:40:00',0,'15.12/ Contrat CARON passe à BUISSON à partir du 1er dec 2009.<br />\r\nLa clte aimerait 1 prest aen + cette sem 2h de repassage.<br />\r\nMess Mme LARA si possibilité. Clte souahite presta 2x2h la sem. prochaine également.<br />\r\n16.12/ mME lara ne peut pas faire une autre presta. <br />\r\nMess rpdr clte pour le lui dire + informer presta le 28.12 apm avec mlle morin','',0,9),(22476,'0',3865,1152,4,0,'2009-12-15 10:42:00',0,'elle n\'a pas pu pointer ce jour à l\'arrivée car elle n\'a pas trouvé le tel','',0,14),(22477,'0',5200,1152,4,0,'2009-12-15 10:42:00',0,'prestation du 24/12 et 31/12 se feront de 13h à 16h','',0,14),(22481,'1',5412,0,1,0,'2009-12-15 11:11:00',0,'','',0,19),(22482,'1',5412,0,1,1,'2009-12-15 11:11:00',0,'Bonjour, <br />\r\n <br />\r\nJe confirme que les dates me conviennent. Concernant la 1ère intervention, je suis plutot satisfaite même si quelques détails sont à revoir. Je pense que dans un mois elle aura pris ses points de repères et ça ira trés bien.<br />\r\n<br />\r\nCordialement,<br />\r\n <br />\r\nVéronique RAZANAJAONA','-2',22481,19),(22483,'1',4542,0,5,0,'2009-12-15 11:12:00',0,'','',0,19),(22487,'1',3904,0,1,1,'2009-12-15 11:31:00',0,'Msg laissé sur port cliente pour 2eme relance : 3 fact impayées => 741€','-2',21264,2),(22489,'1',4398,0,4,0,'2009-12-15 11:35:00',0,'','',0,19),(22490,'1',4398,0,4,4,'2009-12-15 11:35:00',0,'La cliente souhaitait déplacer la prestation du 22 au 21 MSG laissé pour dire que c\'est OK','-2',22489,19),(22491,'1',219,0,1,1,'2009-12-15 11:36:00',0,'2eme relance, envoie son règlement aujourd\'hui (pensait avoir réglé sept !)','-2',21274,2),(22492,'1',2858,0,1,0,'2009-12-15 11:38:00',0,'Msg laissé sur port client pour fact impayées => 592€','',0,2),(22493,'1',172,0,1,0,'2009-12-15 11:41:00',0,'Msg laissé sur port cliente pour fact impayées => 456€ + informée vac mme Esene semaine du 28/12','',0,2),(22494,'1',165,0,1,0,'2009-12-15 11:44:00',0,'Msg laissé sur port cliente pour fact impayées =>351€','',0,2),(22495,'1',254,0,1,0,'2009-12-15 11:46:00',0,'Msg laissé sur port cliente pour fact impayées =>390€ + informer vac mme Esene semaine du 28/12','',0,2),(22496,'1',2303,915,4,0,'2009-12-15 11:48:00',0,'15/12 SUITE CONGÉS MME TALL CLTE ANNULE LE 22/12 MAJ SOFT.','',0,10),(22497,'1',4325,0,1,0,'2009-12-15 11:49:00',0,'Règle en e-CESU, msg laissé le 07/12 pour donner code NAN','',0,2),(22498,'1',5065,0,5,0,'2009-12-15 11:50:00',0,'','',0,19),(22499,'1',5065,0,5,1,'2009-12-15 11:50:00',0,'Jusqu\'ici les prestations étaient conformes aux attentes de la cliente. La dernière prestation n\'était pas la même que d\'habitude. Rien de dramatique mais il faudrait la recadrer pour que ce type de prestation ne devienne pas une habitude.','-2',22498,19),(22500,'1',5065,1257,5,1,'2009-12-15 11:52:00',0,'Remise en place. Pour que les prestations redeviennent conformes.','-2',22498,19),(22501,'1',197,0,1,0,'2009-12-15 11:53:00',0,'Msg laissé sur port cliente pour fact impayées => 348€','',0,2),(22502,'0',4430,915,4,0,'2009-12-15 11:52:00',0,'15/12/09 SUITE CONGÉS MME TALL CLTE ANNULE PRESTA DU 23/12 MAJ SOFT.','',0,10),(22503,'1',723,855,4,0,'2009-12-15 11:55:00',0,'Bonjour,<br />\r\n<br />\r\nJ\'ai vu avec Mr Bonnin Vendredi dernier pour les interventions du 25/12 et du 01/01 j\'interviendrais le jeudi 24/12 de 15h15 à 17h15 et le 31/12 de 11h à 13h ( car la prestation du 31/12 chez Mme Luitot est annulé) . Bonne journée et bonne fêtes de Noël ! <br />\r\n<br />\r\nA bientôt Vianneytte <br />\r\n<br />\r\n','',0,14),(22504,'1',1857,0,1,1,'2009-12-15 11:56:00',0,'2eme relance, le règlement a été envoyé à Rueil la semaine qui a suivi la 1ere relance ! Rappeler la semaine prochaine si tjs rien ...','-2',21278,2),(22505,'1',2224,0,1,1,'2009-12-15 11:59:00',0,'Msg laissé sur port cliente pour 3eme relance fact impayée juin 2009, soit 420€','-2',21292,2),(22506,'1',2360,0,1,0,'2009-12-15 12:01:00',0,'Msg laissé sur port cliente pour fact impayées => 351€','',0,2),(22507,'1',197,0,1,1,'2009-12-15 12:03:00',0,'Envoie son règlement aujourd\'hui','-2',22501,2),(22509,'0',3873,992,4,0,'2009-12-15 12:16:00',0,'15.12: Mess rpdr clte pour lui proposer presta de rpcmt le 22 & 29.12 de 9 à 12h avec mme agrabha<br />\r\n16.12: Clte ok','',0,9),(22583,'0',5377,1302,6,0,'2009-12-16 13:12:00',0,'BASE 10/12/09 :<br />\r\n<br />\r\nAnnulation client le 10/12/09 : 2h st 1s. CREDIT ANNULATION RESTANT = 5s.<br />\r\n<br />\r\nAnnulation client le 31/12/09 : 2h st 1s. CREDIT ANNULATION RESTANT = 4s.','',0,12),(22511,'1',2895,0,1,0,'2009-12-15 12:18:00',0,'Msg laissé sur port cliente pour fact impayées => 490€','',0,2),(22512,'1',1184,0,1,1,'2009-12-15 12:24:00',0,'Msg laissé sur port client 2eme relance pour les 3 fact impayées','-2',21282,2),(22513,'1',983,0,1,0,'2009-12-15 12:28:00',0,'Msg laissé sur port cliente pour fact impayées => 666€','',0,2),(22514,'1',4446,0,9,0,'2009-12-15 12:29:00',0,'3H VEND','',0,2),(23855,'1',0,17,5,1,'2010-01-26 09:45:00',0,'Mme Jean a suivi les consignes de la cliente, sdb et wc très sales : bcp de moisissure dans la sdb (mme Jean avait laissé un mot à la cliente en lui demandant d\'acheter un produit anti-calcaire et anti-moisissure pour la semaine suivante), intérieur des wc très encrassé (même avec le pdt les tâches ne partaient pas). Une 1ere prestation de remise en état plus que de l\'entretien ! A fait de son mieux pour tout faire mais le temps ne suffisait pas.','-2',23081,2),(22516,'0',1959,472,4,0,'2009-12-15 12:36:00',0,'15/12/09 ANNULATION PRESTATION DU 21/12/09 A LA DDE DE LA CLTE MME BRISOUX NE PEUT PAS FAIRE SON AUTO RPLCT PLANNING COMPLET. MAJ SOFT.','',0,10),(22518,'1',5429,0,9,0,'2009-12-15 12:54:00',0,'3H VEND (9h-12h)','',0,2),(22519,'1',1184,0,1,1,'2009-12-15 13:02:00',0,'Envoie son règlement aujourd\'hui','-2',21282,2),(22521,'0',2031,569,4,0,'2009-12-15 14:16:00',0,'15/12/09 LAISSE MESS RÉPONDEUR MME LAMEIRA MALADE ANNULATION PRESTA. MAJ SOFT.','',0,10),(22522,'1',1682,0,1,0,'2009-12-15 14:27:00',0,'E.S : RAS , Intervenant formidable','',0,2),(22523,'1',2858,0,1,0,'2009-12-15 14:28:00',0,'E.S : RAS','',0,2),(22524,'1',190,0,1,0,'2009-12-15 14:29:00',0,'E.S : Gros souci avec le suivi des heures des femmes de ménages. Elle payait 3h alors que la femme de ménage en réalisée 2.<br />\r\n','',0,2),(22525,'0',4996,1342,4,0,'2009-12-15 14:46:00',0,'15/12/09 ANNULATION PRESTA DU 31/12 MAJ SOFT','',0,10),(22526,'0',1617,1302,6,0,'2009-12-15 14:56:00',0,'BASE 11/09/2009 :<br />\r\n<br />\r\n22+29/12/09 : 2 presta annulées par client. CREDIT ANNULATION RESTANT = 4 s.<br />\r\n09/02/10 : annul clt. CREDIT ANNULATION RESTANT = 3s.<br />\r\n22/04/10 : annu. clt. =-2h. CREDIT RESTANT = 2s<br />\r\n13/07/10 : ANNUL. CLT. = -2h. CREDIT RESTANT = 1S<br />\r\n20/07/2010 : ANNUL CLT. =1s. CR =0 . A ETE FACTURE PAR ERREUR<br />\r\n1er au 15 août 2010 : CP<br />\r\n17/08/2010 : ANNUL CLT. NON FACTUREE CAR 20/07/2010 FACTUREE.<br />\r\n<br />\r\nBASE 11/09/2010 :<br />\r\n01/11/2010 : férié = -2h<br />\r\n20/12/2010 : ANNUL. CLT. = -2h. CR = 5s<br />\r\n07/02/2011 : ANNUL. CLT HORS DELAI. PRESTA FACTUREE<br />\r\n28/02/2011 : ANNUL. CLT = -2h. CR = 4s<br />\r\n','',0,12),(22527,'0',3180,0,4,0,'2009-12-15 15:29:00',0,'CLIENTE OK DE CHANGER LES HEURES DE LA PRESTA A 11H30 14H30 A PARTIR DU 05.01 MAIS SE RESERVE LE DROIT DE REVENIR AUX ANCIENS HORAIRES SUR DEMANDE LORSQUE SA FILLE EST MALADE PAR EX. ','',0,9),(22528,'0',5035,1011,4,0,'2009-12-15 15:29:00',0,'clte pas ok pour presta avec ithayakumar le 21 en rplt du 25<br />\r\nok pour rplt du 1er le 28 avec coulibaly <br />\r\nsoft maj','',0,10),(22668,'1',4547,1242,4,0,'2009-12-18 12:41:00',0,'chez le client elle n\'a pas pu pointer ce jour car pas de tel','',0,14),(22529,'0',0,1354,7,1,'2009-12-15 15:32:19',0,'Vérification des références','-2',0,9),(22530,'0',0,1354,7,1,'2009-12-15 15:00:00',1,'','-2',22529,9),(22634,'0',5473,0,3,0,'2009-12-17 15:02:00',0,'BELLE MERE DE MARIE PIERRE CARMON COLLEGUE DE BENOIT / ELLE A UN FILS HANDICAPE DONT ELLE S OCCUPE ET A FAIT POUR ELLE MEME UNE DEMANDE D APA / VEUT 3 PRESTA DE 2H PAR SEMAINE LES LUNDI MERCREDI ET VENDREDI <br />\r\n30.12/ VA a eut le rdz-vs à réorienter la clte. Elle souhaite 1 prise en charge d\'1 pers handicapée + de sa maman','',0,9),(22531,'1',4964,1011,4,0,'2009-12-15 15:41:00',0,'suite congés ithaya propose le mardi 29/12 de 15h30 17h30<br />\r\nsoft maj','',0,10),(22532,'1',213,0,1,0,'2009-12-15 15:57:00',0,'E.S : Suivi commercial inexistant, la femme de menage ne prend pas d\'initiative.','',0,2),(22533,'1',5463,0,1,0,'2009-12-15 16:26:00',0,'Madame ARCACHE Patricia<br />\r\nPortable : 06 86 92 74 36<br />\r\n92140 CLAMART<br />\r\n<br />\r\n<br />\r\nA recu un coffret Smart experience pour 3 heures.<br />\r\nDate limite du coffret : 31/12.<br />\r\n<br />\r\nA déjà appelé il y a une semaine sans être rappelée.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le samedi 12 décembre 2009 à 09:05<br />\r\n','',0,2),(22534,'1',5463,0,1,1,'2009-12-15 16:26:00',0,'Msg laissé sur port cliente pour positionner sa presta. Demande de nous recontacter','-2',22533,2),(22535,'1',4595,0,1,0,'2009-12-15 16:28:00',0,'HERVE Yoan<br />\r\nPortable : 06 45 39 20 06<br />\r\n75009 PARIS 9<br />\r\n<br />\r\nL\'intervenante n\'est pas venue hier. Pouvez vous le contacter pour lui dire ce qui s\'est passé?<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 15 décembre 2009 à 10:59<br />\r\n','',0,2),(22536,'1',4595,0,1,1,'2009-12-15 16:33:00',0,'Msg laissé sur port client pour informer msg laissé sur le 0613301244 le 04/12 pour prévenir que mme Pereira serait absente le 14/12 car en formation.','-2',22535,2),(22717,'1',5484,0,3,3,'2010-01-05 14:00:00',0,'','-2',22716,2),(22665,'1',2537,660,4,0,'2009-12-18 12:26:00',0,'18/12/09 ANNULATION PRESTATION DU 23/12 MAJ SOFT','',0,10),(22538,'1',3637,863,4,0,'2009-12-15 16:46:00',0,'15.12: Mme MAREF ns informe qu\'elle va pouvoir rpdre son poste à compter du 21.12. Mess rpdr clte afin sa savoir si souhaite presta avec mme maref soit conserver mme luluvamu.<br />\r\n17.12: Mme TSAKANIAS me confirme qu\'elle souahite rpdre mme MAREF; Elle m\'informe qu\'elle avait demandé à Mme luluvamu 1 presta + importante le 18.12 (13/18h). Dc clte souhaiterait 1 seule presta les mardi pdt vacances scolaire de 3h les apm. Puis à partir de janvier 2 presta mardi+vendredi matin ou apm à voir avec mme maref.<br />\r\n21.12/ mME maref RPRD le 21.12 + remise d\'1 carnet de liaison<br />\r\n21.12: Suite pblm pour laisser 1 mess à la clte je lui ai envoyé 1 sms pour confirmer horaires d\'inter de mme maref. ','',0,9),(22540,'1',4059,0,4,0,'2009-12-15 16:50:00',0,'LA CLIENTE ANNULE LA PRESTA DU 18.12 MAIS ON FACTURE UNE HEURE QUAND MEME CAR MME ZINE SE RENDRA CE JOUR LA A LA NOUVELLE ADRESSE POUR ETAT DES LIEUX DE LA NOUVELLE PRESTATION<br />\r\n6/09: La clte annule son rdz-vs + son remplacement du 10.09. Maintient celui du 17.09. Mais valider le 13/09 par sécu.<br />\r\n10.09: Mess rpdr clte pour savoir si souahite 1 rplcmt sem. prochaine?<br />\r\n13.09: Pas de nouvelle dc je ne prévois pas de remplacement','',0,9),(22541,'1',3837,1067,4,0,'2009-12-15 17:15:00',0,'15.12: Mess Mlle VALLESPIR pour faire prestation de rplcmt chez LANNELONGUE 24.12 + 28.12 +30.12 +31.12;<br />\r\nMme VALLESPIR ok. J\'ai songé à ce qu\'elle rencontre Mme DOUCINE chez la clte le 23.12 pdt 20mn environs pour faire le point sur le clt. puis appeler mme LANNELONGUE pour ses presta<br />\r\n17.12: Clte ok pour les presta de rplcmt<br />\r\n29.12: Clte annule le 4.01 car mme doucine reprd que le 5.01 et Mlle VALLESPIR a cour ce jour là. Clte trés contente de mlle vallespir. Clt ok pour inter le 6.01 de 13 à 16 au lieu de 14 à 17h.<br />\r\n5.01: sms mme doucine pour informer le 6.01 clte ok pour démarrage plus tôt','',0,9),(23000,'0',5360,0,1,0,'2009-12-18 14:39:00',0,'18/12 : Annulation presta : intempérie. ','',0,12),(22544,'0',0,1355,7,1,'2009-12-15 15:00:00',1,'','-2',22543,46),(22546,'1',5429,0,9,1,'2009-12-15 19:17:00',0,'Msg laissé sur port cliente pour informer réception BC + connaitre contraintes','-2',22518,2),(22547,'1',4712,0,9,1,'2009-12-15 19:18:00',0,'Msg laissé sur port cliente pour informer réception BC + connaitre contraintes','-2',22464,2),(22548,'1',5368,0,9,1,'2009-12-15 19:22:00',0,'Cliente informée réception BC + pas possible mme Moreira car déjà 2 clients le jeudi. Impératif pour le jeudi.','-2',21884,2),(22549,'1',5368,0,9,1,'2009-12-18 11:23:00',1,'','-2',21884,2),(22550,'1',5403,0,9,1,'2009-12-15 19:26:00',0,'Client informé réception BC + pas de contrainte particulière (entre 10h et 17h à partir du milieu de semaine)','-2',22463,2),(22551,'1',5403,0,9,1,'2009-12-18 11:28:00',1,'','-2',22463,2),(22552,'1',5369,0,9,1,'2009-12-08 19:30:00',0,'Cliente informée réception BC + proposition mme Tavares merc matin => pas possible IMPERATIF VEND','-2',21760,2),(22557,'0',1748,401,6,0,'2009-12-16 09:03:00',0,'Annulation client : 24/12/09+07/01/10 = 6h st 2s. CREDIT ANNULATION RESTANT = 1s.','',0,12),(22558,'0',4077,1206,4,0,'2009-12-16 09:21:00',0,'16.12 fAIRE 1 ATTESTATION MANUELLE Contrat ASSEMAT 01.2009 AU 31.07.2009? PUIS DU 1.08.2009 AU 31.12.09 AU NOM DE FROMENTIN<br />\r\n30.12: Envoie courrier de relance paiement<br />\r\nreglmt recu le 14.01.10','',0,9),(22560,'1',1889,359,4,0,'2009-12-16 09:54:00',0,'CONGÉS NOËL<br />\r\nMAINTIEN DE LA PRESTA DU 21/12 RPLCT MME DURAND<br />\r\nANNULATION PRESTATION DU 28/12 MAJ SOFT','',0,10),(23042,'0',1004,104,4,0,'2010-01-04 15:07:00',0,'4.01: Mess rpdr clte pour informer que Mme HMAMOU ferait 13/17 le 6.01 pour cause de pot de début d\'année agence.','',0,9),(23384,'1',4540,0,1,0,'2009-12-07 17:34:00',0,'Msg laissé sur port cliente pour faire le point sur les presta','',0,2),(22563,'1',4283,863,4,0,'2009-12-16 10:18:00',0,'16.12/ mME philip PRENDRA CLEF CLTE LE 21.12 + MME TALEB LA SEM SUIVANTE MAIS A ORGANISER<br />\r\n28.12: Mme TALEB a récupérer cles clte<br />\r\n30.12: Mme TALEB n\'a pas effectué sa presta ce matin chez mme roux!!!','',0,9),(23089,'0',3859,1080,4,0,'2010-01-05 15:01:00',0,'5.01: Mess rpdr clte pour lui propsoer des inter avec Mme PONS à compter de la sme prochaine afin de rplcer Mme PHILIP. Inter possiblele vendredi apm 15h30/18h30 ou le lundi apm pdt 1 1/2mois car mme caizergues absente.<br />\r\n12.01/ VA mess à mme SINA pour inter le jeudi matin.<br />\r\n12.01: La clte m\'appelle pour m\'informer qu\'elle suspend son contrat car actuellement ne travaille pas. Elle reprendra en mars/avril ses presta.','',0,9),(22612,'1',2404,915,4,0,'2009-12-17 10:39:00',0,'17/12/09 ANNULATION PRESTATION CAUSE NEIGE PAS DE TRANSPORT. MAJ SOFT LAISSE MESS RÉPONDEUR.','',0,10),(22566,'1',5465,0,3,0,'2009-12-16 10:45:00',0,'INTERESSEE PAR 2H HEBDO A PARTIR DE JANVIER<br />\r\nCLIENT PRESENT PENDANT LES PRESTA / AIMERAIT QQUN LE LUNDI DE PREFERENCE / PRESTA POSSIBLE ENTRE 10 ET 16H<br />\r\n5.01: VA a laissé 1 mess à Mme GARROUMA pour savoir si ok pour ce nouveau clt le vendredi 9/11h, sinon mme bagdadi le vendredi 15h33/17h30. Dès rpse appeler le clt<br />\r\n7.01: 1ère presta 9h/11h pour que la clte voit Mme GARROUMA + remettre cles, puis 11h30/13h30 <br />\r\n18.01: Clte trés contente de la presta. Pour le moment ne remet pas cles à Mme GARROUMA ns en fera part si besoin.','',0,9),(22568,'0',2400,112,4,0,'2009-12-16 11:05:00',0,'refurs de rplt<br />\r\nsoft maj','',0,10),(22569,'1',1857,0,1,1,'2009-12-16 11:05:00',0,'Règlement reçu, envoyé le 14/12/09 !','-2',21278,2),(22570,'1',5466,1258,4,0,'2009-12-16 11:09:00',0,'16.12: Appel de la clte qui souhaite 1 presta ponctuelle de 2h<br />\r\ncar est enceinte. Maison de 150m²; hotte+sols+baignoir si tps vitres.<br />\r\nEnvoie mail de confirmation dt j\'atd rpse.<br />\r\n17.12: La clte confirme bien cette presta<br />\r\n30.12: Pas de chq reçu => relance<br />\r\n4.01: Appel de la clte m\'informant qu\'elle m\'a adressé son rglmt, et que mme bagdadi aurait rayé légèrement sa hotte en verre<br />\r\n7.01: Règlement reçu','',0,9),(22572,'1',172,0,1,1,'2009-12-16 11:16:00',0,'Chq oct envoyé le 15/12 et reçu ce jour','-2',22493,2),(22573,'1',2895,0,1,1,'2009-12-16 11:21:00',0,'Règlement envoyé le 15/12 et reçu ce jour','-2',22511,2),(22574,'1',3904,0,1,1,'2009-12-16 11:22:00',0,'Règlement envoyé le 15/12 et reçu ce jour','-2',21264,2),(22575,'1',4544,1067,4,0,'2009-12-16 11:37:00',0,'16.12/ Mme DOUCINE me fait part que la clte lui aurait dit qu\'elle souhaitait des presta de rplcmt pdt ses congés. Or la clte ne m\'en a même pas fait part. <br />\r\nMess rpdr clte ce jour lui demandant de me rappeler au + tard demain.<br />\r\nClte n\'a pas rappelé j\'ai supprimé toutes ses presta pdt cp de son aide-ménagère<br />\r\n18.12: La clte n\'a pas rappelé dc j\'ai annulé les presta','',0,9),(23121,'1',3326,918,4,0,'2010-01-06 10:14:00',0,'6.01 : Appel du clt mécontent car presta du 22.12 facturée or annulée sous le délai de 72h. Annulée la veille le 21.12.<br />\r\n6.01: VA geste co ne facture pas le 22.12 dc refaire facture. Envoie ce jour nouvelle facture ','',0,9),(22577,'0',2862,1229,4,0,'2009-12-16 11:45:00',0,'16.12: La clte m\'informe qu\'elle ne sera pas là à 14h. Me demande que mme bouaifi y aille qu\'à 14h30. Demande <à 72h dc maintien de facturation même si mme baoufi ne fait qu\'1h30 de presta.','',0,9),(22578,'1',2712,719,4,0,'2009-12-16 12:09:00',0,'16.12: Mme SINA m\'informe que M. PALLEAU annulerait la presta du 21.12. j\'ai essayé de la joindre aujd\'hui. Tel inaccessible=> annulation de la presta','',0,9),(22579,'1',2608,0,1,1,'2009-12-16 12:31:00',0,'Elle passait toujours par atoocall, nous lui avons transmis nos numéros, Magalie, Benoit + fixe.<br />\r\nPas de modification de planning, simplement des retards dus au temps de transport','-2',22330,2),(22580,'1',1122,1008,4,0,'2009-12-16 12:40:00',0,'Client en congés du 9/01/10 au 16/01/10','',0,10),(22581,'0',5300,1310,4,0,'2009-12-16 12:46:00',0,'16.12: Mme KOLM m\'informe de ses cp 22.02. au 5.03.10. Informer clte pour rplcmt','',0,9),(23028,'1',5453,1341,7,4,'2010-01-04 11:22:00',0,'Pour faire point sur presta.','-2',23027,10),(22584,'1',5250,1174,4,0,'2009-12-16 13:27:00',0,'16/12/09 clte souhaite presta le 21/12 maj soft ok','',0,10),(22585,'0',5279,1302,7,0,'2009-12-16 14:25:00',0,'fiche Pis : ok','',0,12),(22586,'0',5280,1302,5,0,'2009-12-16 14:26:00',0,'1ère presta :porte fenêtre pas fermée.','',0,12),(22587,'0',5280,1302,7,0,'2009-12-16 14:27:00',0,'fiche Pis : ok','',0,12),(22588,'1',673,1258,5,0,'2009-12-07 16:40:00',0,'PRESTATION OFFERTE CAR CLIENTE TRES INSATISFAITE DES PRESTA DE MME BAGHDADI','',0,9),(22589,'0',1087,1231,6,0,'2009-12-16 17:00:00',0,'Congés Noël 09<br />\r\ndernière 18/12/09<br />\r\nreprise 04/01/10','',0,10),(24372,'1',5686,0,3,0,'2010-02-08 10:59:00',0,'2H/S','',0,2),(24373,'0',791,0,1,0,'2010-02-08 11:04:00',0,'08/02/10 : texto pour suivi 1ère presta.','',0,12),(22591,'0',5360,586,1,0,'2009-12-16 17:21:00',0,'16/12 : presta ok. eu cliente au tél.','',0,12),(22592,'1',3931,1279,1,0,'2009-12-16 19:54:00',0,'Cliente satisfaite des presta, elle a rencontré mme Klein et tout va bien','',0,2),(22593,'1',1322,1253,5,0,'2009-12-16 20:22:00',0,'Maintenant qu\'on lui a demandé de faire les sanitaires à chaque fois, elle ne fait plus que ça ! en plus du repassage. Elle fait des pièces à fond qui ne servent à rien, en revanche la cuisine n\'est pas faite (miettes sur la table, poussière sur les meubles, sol pas nettoyé). L\'aspi n\'est pas passé partout (bouts de guirlande), sensation que l\'appt n\'est pas nettoyé.<br />\r\n<br />\r\n3h offertes pour la presta du 15/12, mais la cliente tenait impérativement à payer pour ne pas pénaliser la salariée<br />\r\n<br />\r\nChangement d\'intervenante pour le 04/01 avec mme Fortes (lundi, mardi, jeudi 8h-11h) ','',0,2),(22594,'1',5218,678,4,0,'2009-12-17 08:37:00',0,'17/12/09 pas de bus à cause de la neige abs mme Souchard annulation presta maj soft.','',0,10),(22595,'0',2021,0,1,0,'2009-12-17 09:52:57',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22596,'0',2021,877,1,1,'2009-12-18 13:00:00',1,'','-2',22595,20),(22597,'0',2539,0,1,0,'2009-12-17 09:52:58',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22598,'0',2539,1030,1,1,'2009-12-18 13:00:00',1,'','-2',22597,20),(22599,'0',2985,0,1,0,'2009-12-17 09:52:58',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22600,'0',2985,1104,1,1,'2009-12-18 13:00:00',1,'','-2',22599,20),(22601,'0',3753,0,1,0,'2009-12-17 09:52:58',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22602,'0',3753,0,1,1,'2009-12-18 13:00:00',1,'','-2',22601,20),(22603,'0',4408,0,1,0,'2009-12-17 09:52:58',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22604,'0',4408,1104,1,1,'2009-12-18 13:00:00',1,'','-2',22603,20),(22605,'0',4532,0,1,0,'2009-12-17 09:52:58',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22606,'0',4532,1104,1,1,'2009-12-18 13:00:00',1,'','-2',22605,20),(22607,'0',4598,0,1,0,'2009-12-17 09:52:58',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22608,'0',4598,1104,1,1,'2009-12-18 13:00:00',1,'','-2',22607,20),(22611,'0',841,1124,4,0,'2009-12-17 10:35:00',0,'17/12/09 ANNULATION PRESTATION CAUSE NEIGE MME BOUNEB BLOQUÉE DS LES EMBOUTEILLAGES. MAJ SOFT.','',0,10),(22614,'1',4547,1242,4,0,'2009-12-17 11:11:00',0,'Bonjour Bonnie, <br />\r\n <br />\r\nj\'ai esssayé de vous laisser un message sur votre téléphone mais ça sonnait comme si c\'était occupé.<br />\r\n <br />\r\nj\'ai un problème de batterie avec ma voiture et du coup je ne peut pas me rendre chez mr Poussier ce matin.<br />\r\n <br />\r\npouvez-vous le prévenir et lui dire que je viendrais demain (vendredi) matin.<br />\r\n <br />\r\nje prendrais le bus pour aller chez artman ce midi.<br />\r\n <br />\r\nart\'up est ok pour la reprise au 4 janvier<br />\r\n <br />\r\nbonne journée<br />\r\n <br />\r\nEmeline<br />\r\n','',0,14),(22615,'0',4971,1273,4,0,'2009-12-17 11:19:00',0,'17/12/09 ANNULATION PRESTA MME TAHRI ENFERMÉE CHEZ ELLE SON MARI EST PARTI AVEC LES CLÉS.MAJ SOFT.','',0,10),(22722,'1',5486,0,9,0,'2009-12-21 14:51:00',0,'','',0,2),(22723,'0',3986,848,4,0,'2009-12-21 14:50:00',0,'21/12/09 ANNULATION PRESTATION DOMICILE DU CLT DIFFICILE D\'ACCÈS CAUSE VERGLAS. MAJ SOFT.','',0,10),(22641,'1',5429,0,9,1,'2009-12-17 19:39:00',0,'Préférence vend 9h-12h et 14h-17h (clés chez gardien fermé 12h-14h) sinon jeudi.<br />\r\n<br />\r\n1er rdv possible 24/12-26/12-28/12-04/01 ','-2',22518,2),(22617,'1',4115,854,4,0,'2009-12-17 11:40:00',0,'17.12: J\'ai appelé la clte pour lui proposer 1 rplcmt le 24.12 avec mme ndouo le matin à la place de mme goubier. La clte me rappelera car elle était à son travail.<br />\r\n18.12: Je rappelle la clte qui est à son travail. Me rappellera aujourd\'hui <br />\r\n18.12: Clte ok pour le 24.12. Aimerait 1 presta le 31.12.<br />\r\n21.12: Annulation d\'1 clt de mme ndouo pour le 31.12. Informer clte presta de 14h à 16h le 31.12<br />\r\n22.12: Mme NDOUO ok pour faire presta le 31.12 de 13h/16h. Mess rpdr clte ce jour. Si pas de rpse clte ok<br />\r\n24.12: Pas de rpse de la clte dc ok. Sms mme ndouo ce jour','',0,9),(22619,'1',4396,469,4,0,'2009-12-17 11:44:00',0,'17.12 2h => 1 changement d\'intervenante. Mais qu\'à compter de janvier 2009<br />\r\n18.12: Mail serena pour confirmer changement d\'intevenante à compter du 5 janvier 2010<br />\r\n30.12: Relance SERENA à défaut d\'avoir eut 1 rpse de leur part depuis mon mail du 18.12.09. Pers pas aimable me rejette qui ne reconnait pas ses tords sur le traitement du dossier. Car j\'avais tout communiquer. Elle ','',0,9),(22658,'1',3685,1150,4,0,'2009-12-18 11:49:00',0,'18.12: Mail clte pour savoir si souhaite des presta sem du jour de l\'an. <br />\r\n22.12: Mme TIRONI m\'informe que le clte maitien ses presta sem. prochaine mais qu\'elle avance celles du jeudi apm au matin. Mail clte pour \'linformer que j\'avais bien eut les info. Je lui ai demandé si souhaite rplcmt pdt CP de mme TIRONI <br />\r\n24.12/ La clte ne souhaite pas de presta pdt CP de mme tironi','',0,9),(22633,'0',5300,1310,4,0,'2009-12-17 14:40:00',0,'17.12: Envoie nouvelle carte salariée suite perte','',0,9),(22621,'0',5472,1245,3,0,'2009-12-17 11:48:00',0,'CLIENT INTERESSE PAR 9H HEBDO : 3 FOIS 3 H LES LUNDI MERCREDI ET VENDREDI AM / AM OBLIGATOIREMENT CAR IL TRAVAILLE LE MATIN A SON DOMICILE<br />\r\n23.12: Mme BARA m\'informe que la presta c\'est TB passée. Les gens sont très gentils. Le clt lui a demandé si elle pouvait intervenir une fois de plus la sem. prochaine MMe BARA a dit oki car trés gentil 29.12 de15h30 à 17h30 (en 9h, il y a largement le tps de tout faire).<br />\r\n24.12: J\'ai eut M. FOURMY qui fut ravi de la presta de Mme BARAj4AI CONFIRM2 INTER DU 29.12; Mais clte me fait part que cd\'est 3h et non pas 2h. Envoie sms ou mail à Mme BARRA à ce sujet. Clt m\'a demandé s\'il conserverait Mme BARRA. Je lui ai répondu qu\'il fallait que je fasse le point avec Mme ALBRECHT. Car mise ne place rapide + CP de VA dc pas point (histoire de valider recrutement de la nièce de Mme BARRA).','',0,9),(22876,'1',4495,1229,4,0,'2009-12-28 11:34:00',0,'28.12: Mme BOUAIFI ns informe que la maison est vraiment très sale, et que la clte lui a demandé de l\'argent! Vu VA on N ACCEPTE + DE PRESTA CHEZ CETTE CLTE!!!!!','',0,9),(22804,'1',3083,1041,4,0,'2009-12-24 11:29:00',0,'24.12: Mme ZINE m\'appelle me demandant confirmation de l\'annul de mme salvanet pour ce jour. Or pas d\'annul. Appel clt qui m\'informe qu\'elle en avait fait part à Mme ZINE et qu\'elle aurait de me le dire. Je lui rapelle le fonctionnement. Me demande 1 indulgence. Je lui ai dit que je ne pouvais pas car VA abste. Je confirme à mme zine de faire presta car si facturation clte souhaite 1 inter. En plus en relisant dossier clte en août VA avait pas facturé 1 presta. Je rappelle clte pour confirmer inter de Mme ZINE, et lui rappelle qu\'en août ns avions déjà eut 14 indulgence! Clte a rien dit. <br />\r\nPar contre ne sait pas si maintien presta du 31.12','',0,9),(22670,'1',1170,567,4,0,'2009-12-18 13:00:00',0,'18/12/09 ANNULATION PRESTATION, MLLE ES S\'EST FAIT MAL AU POIGNET MAJ SOFT.','',0,10),(22624,'1',716,0,1,0,'2009-12-17 12:17:00',0,'La cliente va bouger professionnellement donc elle va arrêter les presta à compter de mi-janvier mais ne sait pas la date exacte (ns recontacte), elle nous envoie une LRAR','',0,2),(22646,'1',1058,112,4,0,'2009-12-18 09:49:00',0,'18/12/09 ANNULATION PRESTATION ABS MME NEVES PAS DE TRANSPORT. MAJ SOFT.','',0,10),(22625,'1',4263,0,1,0,'2009-12-17 12:24:00',0,'','',0,2),(22626,'1',4263,0,1,5,'2009-12-17 12:24:00',0,'Bonjour M. Orget,<br />\r\n<br />\r\n <br />\r\n<br />\r\nComme je viens de l’annoncer à votre service client j’ai voulu vous informer que j’ai décidé d’arrêter d’utiliser vos services définitivement à ce jour après la baisse de la qualité des prestations et le manque de réactivité de votre société pour la gestion de celle-ci.<br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nIlker YARDIMCI<br />\r\n','-2',22625,2),(22627,'0',4937,1341,4,0,'2009-12-17 12:57:00',0,'17/12/09 ANNULATION PRESTATION CAUSE NEIGE MME MENDES BLOQUÉE. MAJ SOFT.','',0,10),(22628,'0',1969,472,4,0,'2009-12-17 13:14:00',0,'17/12/09 ANNULATION PRESTATION PAS DE TRANSPORT MME BRISOUX.MAJ SOFT. ','',0,10),(22630,'1',5084,1284,4,0,'2009-12-17 13:54:00',0,'17.12: Mess de la clte m\'informant qu\'elle souhaiterait pdt vacances de noël 2x3h au lieu de 2&4h/sem. Mme SABOUREAU OK. ','',0,9),(22631,'1',4201,0,4,0,'2009-12-17 14:01:00',0,'pour le remplacement de philip avec liguori : lundi et mardi matin et jeudi am<br />\r\nJ AI EU L INTERVENANTE : POUR ELLE TOUT SE PASSE BIEN MAIS IL LUI FAUT ENCORE UN PEU DE TEMPS POUR ORGANISER UN ROULEMENT REGULIER<br />\r\n15.01: Mess rpdr clte pour point qualité<br />\r\n20.01: La clte n\'a pas rappelé. VA avait fait point avec elle au début.','',0,9),(22636,'1',4451,1259,4,0,'2009-12-17 15:07:00',0,'17.12: Mess rpdr clte pour informer que 31.12 = 1er janvier ds ses dates d\'annulations. Dc reprise le 8.01.10. Si clte rappelle c\'est qu\'elle veut 1 presta sem. du 31.12 sinonj ne rien prévoir','',0,9),(22637,'1',5253,21,5,0,'2009-12-17 15:14:00',0,'Bonjour,<br />\r\n <br />\r\nje vous informe que je n\'aurai pas besoin de prestation menage pendant les vacances de noel, c\'est à dire ni le jeudi 24, ni le jeudi 31 decembre.<br />\r\n <br />\r\nJe vous informe aussi que l\'intervenante a cassé un bibelot ce matin, et à laissé des morceaux par terre...C\'est un peu leger. Elle ne m\'a meme pas mis un mot ! C\'est un objet sans grande valeur (une quarantaine d\'euro), mais le munimum est de le signaler, et de tout ramasser. <br />\r\n <br />\r\nMerci d\'accuser reception de ce mail et de prevenir l\'inetrvenante pour les congés.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nMlle JACQUOT<br />\r\n3 cite de genes<br />\r\n75020 paris<br />\r\n0618963825','',0,2),(22638,'1',5253,21,5,5,'2009-12-17 15:15:00',0,'Madame, <br />\r\n<br />\r\nNous accusons réception de votre mail, et vous présentons toutes nos excuses pour la casse occasionnée ce jour par mme Registe. Elle en a convenu qu’il n’était pas très correct de ne pas vous avoir laissé un mot pour vous en informer, et doit vous appeler pour s’excuser. Nous veillerons particulièrement que ce genre d’incident ne se reproduise pas.<br />\r\n<br />\r\nPar ailleurs, nous vous confirmons l’annulation de vos prestations pour les 24 et 31 décembre 2009, et en informons mme Registe.<br />\r\n<br />\r\nNous vous souhaitons de bonnes fêtes de fin d’année.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',22637,2),(22639,'1',0,21,5,1,'2009-12-17 15:09:00',0,'Demande d\'appeler la cliente pour s\'excuser, et nous prévenir de toute casse. Laisser un mot d\'explication et d\'excuse chez le client qd cela se produit.','-2',22637,2),(22640,'1',4014,233,4,0,'2009-12-17 15:39:00',0,'17/12/09 annulation prestation cause neige pas de transport maj soft.','',0,10),(22642,'1',5429,0,9,1,'2009-12-21 10:42:00',1,'','-2',22518,2),(22874,'1',1122,678,4,0,'2009-12-28 10:30:00',0,'SUITE ARRANGEMENT MME REMILEUX MME SOUCHARD PRESTA DU 28 DE 3H ET PRESTA DU 30 DE 4H','',0,10),(22647,'1',2969,1160,4,0,'2009-12-22 10:06:00',0,'Appeler mme desmaret afin de savoir si souhaite 1 presta le 29.12 car mme hepert pas de signes de vies<br />\r\n23.12: J\'ai eut Mlle bonneton ok pour presta soit le lundi 28.12 apm 4h(+++)ou la mardi apm (3h).<br />\r\nJ\'ai eut la clte, elle est intéressée mais ne sait pas entre le lundi & le mardi. Car elle part pout le réveillon de noel et ne sait pas encore si sera de retour pour le lundi apm. Me rappelera lundi à ce sujet. Sms à Mlle bonneton pour l\'informer <br />\r\n28.12: La clte ne souhaite pas de rplcmt pour la sem du jour de l\'an','',0,9),(22884,'0',5496,0,3,0,'2009-12-28 12:28:00',0,'INTERESSE PAR 2 FOIS 3.5 HEURES PAR SEMAINE , LUNDI JEUDI OU MARDI VENDREDI MATIN OU AM<br />\r\nPERSONNE TRES ORGANISEE QUI VEUT QQUN D EFFICACE ET D AUTONOME CAPABLE DE GERER LES MACHINES ET LE SECHE LINGE ET LE REPASSAGE DE LA MAISON<br />\r\n13.01/ j4AI APPEL2 LA CLTE POUR LUI INFORMER CHGMT D\'INTER. Clte en réunion pas contante de ce chgmt. J elui explique que ns avons préféré ce chgment en terme de capacité de travail. Clte rappellera sur portable à l\'issue de sa réunion.<br />\r\n14.01: Clte ok pour changement d\'inter. lundi/jeudi. Mise ne place lundi 18.01<br />\r\n22.01: J\'ai eut la clte qui est globalement contente. Elle est resté lundi avec elle pour lui montrer comment erpasser et comment plier. La clte m\'a dit qu\'elle avait bien intégré ce qu\'elle lui avait demandé, car jeudi = repassage TB. La clte souhaite voir ce que donnera la semaine prochaine, je lui propose 1 autre point qualité. La clte m\'informe que le 13.02 au 21.02 elle sera en congés mais maintien presta pour qu\'elle fasse chbres à fond & si besoin finir repassage en retard.','',0,9),(22650,'1',5414,1341,7,0,'2009-12-18 10:27:00',0,'','',0,10),(22651,'1',2194,701,4,0,'2009-12-18 10:27:00',0,'18.12: Mail à SERENA a défaut d\'avoir eut 1 rpse si clt annule ou pas pdt cp de mme galtier<br />\r\n21.12/ pAS DFE RPSE DE SERENA=> ANNULATION','',0,9),(22653,'1',5414,1341,7,1,'2009-12-18 10:27:00',0,'envois mail pour suivi de presta. ','-2',22650,10),(22654,'1',5419,1341,7,0,'2009-12-18 10:30:00',0,'','',0,10),(22655,'1',5419,1341,7,1,'2009-12-18 10:31:00',0,'envois mail pour suivi presta.','-2',22654,10),(22656,'0',597,156,4,0,'2009-12-18 10:45:00',0,'17.12: Clt aimerait avoir 1 presta le 29.12 vers 8h30/9h au + tard<br />\r\n21.12: Pas d\'annul ce jour là. Voir si en fin de semaine chgmnt<br />\r\n23.12: Ce sera mme bouaifi qui effectuera ce remplacement. de 8h30 à 11h30 environs. Elle devra passer à l\'agence récupérer les cles (lundi 28 : aucune presta!).<br />\r\n23.12: Mme merzi passera le 24.12 entre 12h &14h<br />\r\n30.12: Mme BOUAIFI m\'a bien rendu les cles','',0,9),(22660,'0',4698,1340,4,0,'2009-12-18 12:02:00',0,'bonjour,<br />\r\n<br />\r\nnous avons vu avec la personne qui fait le ménage ce matin <br />\r\n<br />\r\nil ne viendra pas pendant les périodes de fêtes puisque le 25/12 et le 1/01 tombent un vendredi<br />\r\n<br />\r\nde plus, mon mari est en congé du 23/12 au 4/01.<br />\r\n<br />\r\ncordialement<br />\r\n<br />\r\nflorence FLEURY <br />\r\n<br />\r\n','',0,14),(22678,'1',4711,1229,7,0,'2009-12-18 15:05:00',0,'PQ AU DOMICILE DU CLIENT EFFECTUE LE 17.12 : TRES SATISFAISANT','',0,9),(22754,'0',5488,0,4,0,'2009-12-22 13:36:00',0,'22.12/ dEMANDE INTERNET DE 2H/SEM DU 20.12.09<br />\r\nJ\'ai appelé prospect ce matin mais elle était au travail. Elle m\'a demdanée de la rappeler vers 13h. C\'est ce que j\'ai fait mais messagerie. Dc j\'ai laissé 1 mess. <br />\r\n29.12: Pas de nouvelle de ce prospect<br />\r\n6.01/ PAS DE NOUVELLE DC INACTIF','',0,9),(22699,'0',4815,112,4,0,'2009-12-21 10:29:00',0,'21/12/09 3 HEURES DE PRESTATIONS AU LIEU DE 2 HEURES A PARTIR DU MOIS DE JANVIER PDT 2 MOIS MAJ SOFT.','',0,10),(22661,'1',2867,898,4,0,'2009-12-18 12:13:00',0,'Bonjour,<br />\r\n<br />\r\nje me suis rendue avec beaucoup de mal chez Mme Blondel ce matin, les grands axes étant déneigés, mais pas les petits qui sont limite impraticables du coté de chez moi<br />\r\n<br />\r\narrivée sur place je suis restée bloquée sur la chaussée, j\'ai décidé de rester avec la peur de me faire emboutir,j\'ai donc préféré ne rester qu\'une heure<br />\r\nje lui ai laissé un mot pour lui expliquer ma situation, et je lui ai fait part des tâches effectuées (le principal : sols, sanitaires, cuisine)<br />\r\nhoraires : 9h05-10h05 pointage effectué<br />\r\n<br />\r\n<br />\r\ncordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(22662,'1',4663,1244,4,0,'2009-12-18 12:14:00',0,'18.12:! Mme ROULLOT m\'informe que la clte annule le 24+31.12. Mess rpdr clte ce jour','',0,9),(22707,'0',4318,453,4,0,'2009-12-21 14:01:00',0,'21/12/09 CLTE SOUHAITE RÉDUIRE SA PRESTATION A 2H AU LIEU DE 3H DÉBUT JANVIER.MAJ SOFT.','',0,10),(22667,'0',4795,1137,4,0,'2009-12-18 12:28:00',0,'Bonsoir<br />\r\n<br />\r\nCe mail pour vous prévenir que j’annule la prestation de ménage de Melle Charier Emmanuelle du 24 décembre.<br />\r\nCe point a été vu avec elle.<br />\r\n<br />\r\nPar ailleurs, comme convenu par courrier, inutile de la remplacer pendant ses congés de fin d’année (semaine 53).<br />\r\nMerci et bonnes fêtes<br />\r\n<br />\r\nAnne ROMAN<br />\r\n37 rue de la profondine <br />\r\nSt Sébastien<br />\r\n026 66 39 18 71<br />\r\n<br />\r\n','',0,14),(23053,'1',2056,1316,4,0,'2010-01-04 17:05:00',0,'4.01.10: Clte ok pour presta avec mme maxant le 5.1 pdt 4h dès 9h15. La clte l\'accueillera, et fermera après presta','',0,9),(22672,'1',2086,0,9,0,'2009-12-18 13:16:00',0,'3H MENAGE VEND DE PREF','',0,2),(22674,'1',1597,359,4,0,'2009-12-18 14:23:00',0,'18/12/09 ABS MME DURAND PANNE DE VOITURE PRESTA REPORTÉE LUNDI 21/12 3H AU LIEU DE 4. MAJ SOFT.','',0,10),(22675,'1',1217,0,4,0,'2009-12-18 14:23:00',0,'apparemment la cliente nous aurait envoyé un mail nous demandant une presta de repassage le 14.12 au lieu du 21.12 or nous n\'avons pas eu son mail et mme abba n\'est âs allée faire la presta le 14.12 : la cliente annule le 21.12 et le 28.12 par contre elle demande une presta de le 4 de 3h et le 11.01 de 2h<br />\r\n22.12: Mail clte pour savoir si souhaite 1 presta le 25.01.10 ou si souhaite le 1er fev. <br />\r\n29.12: Pas de rpse de la clte - Mail d\'info à Mme ABBA)<br />\r\n5.01: Reçu mail clt confirmant presta le 25.01 avec reprise d\'1 alternance ce jour là.','',0,9),(22677,'0',4728,0,1,0,'2009-12-18 15:02:00',0,'SUITE AU PQ EFFECTUE LE 18.12 NOUS CONVENONS AVEC LA CLIENTE ET L INTERVENANTE QUE MME BOUAIFI EN 2H30 FERA LE MENAGE DE L APPARTEMENT (CUISINE SALON SALLE A MANGER SDB ET TOILETTES ) PAR CONTRE ON ENLEVE LES 2 CHAMBRES ET AVEC LE TEMPS QU IL LUI RESTE ELLE FERA LE REPASSAGE ','',0,9),(22679,'0',3482,1148,5,0,'2009-12-11 15:13:00',0,'verification prestation et remise au point','',0,46),(22680,'0',3914,1148,1,0,'2009-12-04 15:15:00',0,'','',0,46),(22681,'0',5479,0,3,0,'2010-01-04 15:23:00',0,'LA CLIENTE HABITE BAILLARGUES / ELLE A RECU 200 EUROS DE CESU VALABLE JUQU A FIN JANVIER / LA RECONTACTER POUR SAVOIR SI ELLE A TROUVE QQUN POUR 2H HEBDO OU SI NOUS AURIONS QQUN A LUI PROPOSER SUR SON SECTEUR (A VOIR EN FONCTION DE NOTRE RECRUTEMENT SUR CASTELANU )<br />\r\n6.01: J\'ai appelé la clte par correction pour lui dire quez je n\'avais pers sur son secteur. Que je pensais valider qlqun d\'ici 15 jours. Elle rencontre qlqun en direct ce matin. Si be soin ns rappellera.','',0,9),(23199,'1',1184,0,9,1,'2010-01-06 19:10:00',0,'Client dans les transports, le rappeler demain','-2',23197,2),(22683,'1',1195,0,4,0,'2009-12-18 15:34:00',0,'A LA DEMANDE DU CLIENT JE RAJOUTE 1H SUR LA PRESTA DU 29.12 ET UNE HEURE SUR LA PRESTA DU 22.12 CAR APPAREMMENT MME MERZI SERAIT RESTEE PLUS LONGTEMPS ','',0,9),(22684,'1',5270,0,4,0,'2009-12-18 16:08:00',0,'Il y a 2 prestations qui lui sont facturées car elle offre 2X2h à une amie.<br />\r\nTout doit lui être facturée au 31/12/09<br />\r\ndonc 1ere presta: LYNDA le 31/12<br />\r\n2eme presta saisi sur olivier mais voir qui ont lui met quand la cliente est dispo le jeudi AM ou mercredi AM<br />\r\n<br />\r\nCliente : Mme DEBOUT 02.40.40.14.93<br />\r\n142/144 Bd des Anglais<br />\r\n5eme étage à gauche en sortant de l\'ascenseur','',0,14),(23091,'0',2272,0,1,0,'2010-01-05 15:18:00',0,'REGLEMENT SINISTRE TABOURET + BOUTEILLE HUILE : CHEQUE DE 29.09 ADRESSE CE JOUR','',0,9),(22686,'1',4962,1253,1,0,'2009-12-18 16:46:00',0,'Cliente satisfaite, sauf sol cuisine mal lavé. Bien lire les consignes laissées par la cliente.','',0,2),(22689,'0',989,310,7,0,'2009-12-07 11:00:00',0,'','-2',0,21),(22690,'0',989,310,7,6,'2009-12-07 11:00:00',1,'','-2',22689,21),(22691,'1',5403,0,1,0,'2009-12-20 15:54:00',0,'Point après 2 presta','',0,2),(22692,'1',5403,0,1,1,'2009-12-30 15:54:00',1,'','-2',22691,2),(22693,'1',5313,0,9,0,'2009-12-20 16:05:00',0,'4H LUNDI / 4H VENDREDI','',0,2),(22694,'1',224,0,9,0,'2009-12-20 16:05:00',0,'3H DS / 3H FDS (AM SAUF VEND)','',0,2),(22695,'1',2214,644,4,0,'2009-12-21 09:43:00',0,'21.12: Mme M\'HAMEDI vient de m\'appeler pour m\'informer qu\'elle ne pourrait pas assurer la presta chez mme DARD car son fils est malade et qu\'elle n\'a pas de moyen de garde.<br />\r\nMess rpdr clte pour savoir si souhaite 1 presta avec 1 autre pers. + Mettre 1 suivi pour savoir si absence journée ou seulement apm<br />\r\n21.12/ Mme ABBA a eut 1 annul pour cet apm => de 12h45 à 15h15<br />\r\nClte ok','',0,9),(22697,'0',4240,1349,4,0,'2009-12-21 09:54:00',0,'21/12/09 annulation prestation le 28/12 maj soft.','',0,10),(23487,'0',881,0,4,0,'2010-01-18 11:37:00',0,'Client souhaite remplacement semaine 7 juste 4h en fin de semaine','',0,14),(22701,'1',3948,165,4,0,'2009-12-21 10:46:00',0,'Bonjour,<br />\r\n<br />\r\nVendredi j\'ai donc fait :<br />\r\n- 14 h 45 à 16 h 45 chez Mme Touron,<br />\r\n- 17 h à 19 h chez Mme Charron,<br />\r\n <br />\r\nSamedi :<br />\r\n- 8 h à 10 h chez Mme Charron.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(22702,'0',4289,1342,4,0,'2009-12-21 11:37:00',0,'21/12/09 MME CARDOSO MALADE ANNULATION PRESTATION. MAJ SOFT.','',0,10),(22703,'0',4937,1233,4,0,'2009-12-21 12:08:00',0,'suite vérif pointage absences <br />\r\nchez LEFLOND les 7/12+27/11+24/11+23/11+30/.11 de 17h30 à 18h00<br />\r\nchez prehn le 4/12 de 13h à 15h00 ','',0,10),(22704,'0',2260,567,4,0,'2009-12-21 12:55:00',0,'21/12/09 MLLE ES EST TOMBÉE DES ESCALIERS CLTE SOUHAITE NE SOUHAITE PAS DE RPLCT. MAJ SOFT.','',0,10),(22705,'1',142,0,4,0,'2009-12-21 13:47:00',0,'Bonjour madame,<br />\r\nJ’ai bien eu votre message sur mon répondeur concernant les dates de congés de Madame Ebo.<br />\r\nIl est tout à fait normal que celle ci prenne des congés en fin d’année mais j’aurais aimé être prévenue plus tôt : je n’ai appris qu’hier qu’elle ne viendrait pas la semaine prochaine alors que je comptais sur elle pour préparer la maison pour les fêtes ! je me serais organisée différemment !<br />\r\nJe prends bonne note du fait qu’elle viendra par contre le 30 décembre.<br />\r\nCordialement <br />\r\nGhislaine Libaudière<br />\r\n133 rue de Billancourt<br />\r\n92100 Boulogne-Billancourt<br />\r\n01 46 84 08 91 - 06 62 41 08 91','',0,2),(22706,'1',142,0,4,5,'2009-12-21 13:48:00',0,'Madame,<br />\r\n<br />\r\nMerci de votre retour. Effectivement, mme Ebo sera en congés le jeudi 24 décembre, mais comme je vous l’ai mentionné sur mon message, vous pouvez tout à fait avoir une autre intervenante en remplacement afin que cette absence ne nuise pas pour votre organisation.<br />\r\n<br />\r\nJe reste à votre disposition, et vous souhaite de très bonnes fêtes de fin d’année.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',22705,2),(22708,'1',4025,482,4,0,'2009-12-21 14:08:00',0,'21.12: Appel du clt me demandant 1 presta le 23&24.12 de 3h de rapssage. Je lui propose mme bouytarssizet le 23.12 matin + mme maref le 24.12 de 9h.0 à 12h30. M. ESCOBAR préfère le 24.12 uniquement.<br />\r\nLe clt me demande 1 presta le 7.01 de repassage pdt 3h<br />\r\n29.12: demande traitee le 28.12 vu avec mme taleb + clt','',0,9),(22709,'1',5482,0,3,0,'2009-12-21 14:10:00',0,'','',0,2),(22710,'1',5482,0,3,4,'2009-12-21 14:10:00',0,'Plusieurs messages ','-2',22709,2),(22711,'1',5483,0,1,0,'2009-12-21 14:12:00',0,'Madame GODIN<br />\r\nPortable : 06 86 66 77 75 <br />\r\n<br />\r\nDésire que vous la rappeliez pour une smartbox expérience.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 18 décembre 2009 à 12:49<br />\r\n','',0,2),(23018,'0',5300,1310,4,0,'2010-01-04 10:11:00',0,'4.01: La clte me demande 1 presta de + d\'1h le mardi +mercredi +vendredi<br />\r\n4.01: mlle kholm ok sauf vendredi 1/2h','',0,9),(22713,'1',5483,0,1,1,'2009-12-21 14:12:00',0,'Msg laissé sur port cliente en l\'invitant à nous recontacter','-2',22711,2),(22715,'0',5414,1341,4,0,'2009-12-21 14:21:00',0,'21/12/09 ANNULATION PRESTA DU 30/12 A LA DDE LA CLTE. MAJ SOFT.','',0,10),(22716,'1',5484,0,3,0,'2009-12-21 14:23:00',0,'','',0,2),(22796,'1',2971,1244,4,0,'2009-12-24 09:03:00',0,'24.12/ Mess de la clte laissé le 23.12 vers 20h m\'informant qu\'elle annulait sa presta du 24.12','',0,9),(22719,'1',5484,0,3,1,'2009-12-21 14:26:00',0,'Souhaite une prestatioin de dépannage avant les fêtes (23/12). ','-2',22716,2),(22724,'1',5486,0,9,1,'2009-12-21 14:51:00',0,'9 H DE PRESTA PONCTU. REPARTIES EN FONCTION DU PLANNING DE BENNET. PREVOIR UN \"NETTOYAGE DE PRINTEMPS\" LESSIVAGE DES PORTES DE PLACARD, VIDER LES ETAGERES POUR LES NETTOYER, ETC.','-2',22722,2),(22726,'1',5024,567,4,0,'2009-12-21 15:30:00',0,'21/12/09 annulation prestation du 11/01/10 à la dde du clt. Maj soft.','',0,10),(23197,'1',1184,0,9,0,'2010-01-06 19:08:00',0,'2H','',0,2),(22728,'1',2791,719,4,0,'2009-12-21 16:04:00',0,'Mme SINA m\'informe que le clt va démanger vers 4/6 janvier 2010.<br />\r\n29.12: J\'ai eut la clte. Elle était en consultation me rappellera demain matin <br />\r\n30.12: Clte démanage la sem. prochaine. Elle souhaiterait sa presta du jeudi 7.01 au mercredi 6.01. Mais ce n\'est pas possible avec Mme SINA dc rpclte Mme LULUVAMU le 6.01 de 9h à13h.','',0,9),(23041,'1',2791,0,4,0,'2010-01-04 15:06:00',0,'LES PRESTAS DU 07 11 ET 14.01 AURONT LIEU CHEZ LES BEAUX PARENTS DE MME ATTARD 320 AV. DU PONT TRINQUAT RES. COLARO','',0,9),(22730,'0',3334,1001,4,0,'2009-12-21 16:08:00',0,'21/12/09 ANNULATION PRESTATION DU 23/12 MME HOAREAU ENF MALADE. MAJ SOFT.','',0,10),(22731,'1',3559,1284,5,0,'2009-12-21 16:46:00',0,'214.12: Mess de la clte m\'informant qu\'elle ne fut pas du tout satisfaite de la presta de mme saboureau! Mail à Mme SABOUREAU afin de savoir s\'il y avait eu t1 pblm<br />\r\nContrôle pointage : 13/18h respecté<br />\r\n21.12: La clte m\'informe que les WC non fait + 1 tablettes ds sdb+ trâces ds cuisine (n\'utiliserait pas le prdt stanhome), doute sur l\'étage, spray vitre oublié + utilisation du prdt bois?<br />\r\nMme SABOUREAU m\'a adressé 1 mail m\'informant qu\'elle a tout fait.<br />\r\n22.12 : la clte me demande 1 presta pour demain, car le 24.12 sera déjà partie. => Mlle VALLESPIR ok pour demain 9/12h. Envoie plan + adresse par @. + mail à mme saboureau pour annuler sa presta du jeudi 24.12 apm.','',0,9),(22733,'1',5355,1258,4,0,'2009-12-21 17:25:00',0,'21.12: CLTE SATISFAITE, mais ne ferait pas de finition<br />\r\nAtn au prdt posé sur canapé cuire + coulure fenêtre<br />\r\n22.12: Mess rpdr mme BAGHDADI à ce sujet<br />\r\n24.12: J\'ai fait le point avec mme bagdhadi. Elle reconnait avoir poser prdt vitre sur canapé mais n\'aurait pas tâché!','',0,9),(23176,'1',1611,915,4,0,'2010-01-07 15:02:00',0,'07/01/10 ANNULATION PRESTA CAUSE NEIGE.','',0,10),(22739,'1',1059,212,4,0,'2009-12-22 10:39:00',0,'22/12/09 presta annulée le 28/12/09 maj soft.','',0,10),(22740,'1',2028,657,4,0,'2009-12-22 11:11:00',0,'22/12/09 ANNULATION DE LA PRESTA DU 23/12 MLLE ES QUI DEVAIT EFFECTUER LE RPLCT EST TOMBÉE DANS LES ESCALIERS VERGLACÉS. ','',0,10),(22741,'0',3859,1080,4,0,'2009-12-22 11:41:00',0,'22.12: Mme PHILIP m\'informe qu\'elle effectue 8h45/11h45 ce jour chez clte','',0,9),(22742,'0',3608,429,4,0,'2009-12-22 11:43:00',0,'Mme SAMPER m\'informe que la clte lui a demandé de faire presta le matin du 24.12 au lieu de l\'apm. Confirmation clte ce jour suite accord de mme samper.','',0,9),(22743,'1',0,0,3,1,'2009-12-22 11:55:00',0,'','-2',22720,2),(22744,'1',0,0,3,5,'2009-12-22 11:55:00',0,'','-2',22720,2),(22745,'1',721,1229,4,0,'2009-12-22 11:57:00',0,'22.12: Mail à la clte suite entretien tel avec Mme BOUAIFI qui m\'a demandé si le 31.12 elle pouvait aller entre midi & 2 chez la clte. Car FLOUTARD a réduit ses presta pdt fêtes de fin d\'années.<br />\r\n23.12: Clte ok . Confirmation auprès de mme bouaifi','',0,9),(23065,'1',3822,1210,4,0,'2010-01-05 11:17:00',0,'05/01/2010 ANNULATION PRESTA DU 12/01/2010 MAJ SOFT.','',0,10),(22748,'1',2808,0,4,1,'2009-12-22 12:23:00',0,'Msg laissé sur port cliente pour prise en compte changement d\'adresse + organisation prochaines presta','-2',22747,2),(22749,'1',3637,1055,4,0,'2009-12-22 12:28:00',0,'22.12: Mme MAREF m\'informe que la clte lui a demandé 1 presta en + demain de 2h. Mme MAREF OK CLTE AUSSI','',0,9),(22750,'1',2056,1150,4,0,'2009-12-22 12:31:00',0,'22.12: Mme TIRONI m\'informe que la clte annule le 24.12=> annule< à 72h','',0,9),(22751,'1',4003,0,4,0,'2009-12-22 12:46:00',0,'Msg laissé sur port cliente pour vac mme ESENE, pas de presta le 28/12','',0,2),(22752,'1',9,0,4,0,'2009-12-22 12:48:00',0,'Msg laissé sur port client pour vac mme ESENE, pas de presta le 29/12','',0,2),(22753,'1',0,212,4,1,'2009-12-24 13:03:00',1,'PAS DE PRESTA LE 28/12','-2',22739,10),(23864,'0',3948,1242,4,0,'2010-01-26 16:48:00',0,'avec l\'autre travail elle est à 110h/mois :<br />\r\n ADMR : 25.40/sem<br />\r\n<br />\r\nNettoyage cie : 2h<br />\r\n<br />\r\nTOTAL : 27.40','',0,14),(22756,'0',5489,0,4,0,'2009-12-22 13:49:00',0,'22.12: Appel de cette clte qui a reçu 200.00 de CESU de l\'état et qui souhaite les épurer avant le 31.12. Clte absente du 25 au 29.12 inclus. Je n\'ai pers de dispo le 30&31.12 afin qu\'elle puisse avoir 1 facture sur décembre (et dc créditer avant la fin de l\'année. Voir avec VA si il y aurait 1 possibilité.<br />\r\n30.12: Mess rpdr clte pour lui dire que ce n\'était pas possible','',0,9),(22758,'0',5415,1342,4,0,'2009-12-22 14:02:00',0,'Annulation presta 24/12/09 mme CARDOSO malade.MAJ SOFT.<br />\r\nAnnulation presta du 31/12/09 à la dde de la cte.MAJ SOFT.','',0,10),(22760,'0',4996,1342,4,0,'2009-12-22 14:08:00',0,'ANNULATION PRESTA MME CARDOSO MALADE MAJ SOFT, LAISSE MESS RÉPONDEUR.','',0,10),(22761,'0',4564,1210,4,0,'2009-12-22 14:21:00',0,'ANNULATION PRESTA DU 29/12 MAJ SOFT','',0,10),(22872,'0',5367,1307,4,0,'2009-12-28 09:54:00',0,'Clte souhaite changer d\'intervenante.<br />\r\n','',0,10),(22763,'0',3806,1269,4,0,'2009-12-22 16:21:00',0,'22.12: Mlle sanchez m\'informe qu\'elle va subir 1 inter chirurgicale le 22.01.10 et qu\'elle devrait être arrêtée jusqu\'au 4.02.10.<br />\r\nInformer ces clts de cette absences<br />\r\n11.01: Edition planning de Mlle SANCHEZ je lui ai laissé 1 mess pour avoir confirmation de sa période d\'arrêt (car VM secu jeudi dernier).<br />\r\n12.01:Mme PERCEBOIS ok pour 2x2h/sem pdt absence de Mlle sanchez','',0,9),(22895,'1',3559,1284,4,0,'2009-12-28 15:44:00',0,'28.12: Mess rpdr clte pour informer point qualité à son dom le 7.01.10 apm','',0,9),(22905,'1',600,0,4,0,'2009-12-29 13:06:00',0,'JE LAISSE DE NOUVEAU UN MESSAGE A LA CLIENTE POUR LUI DIRE QUE NOUS N AVONS PAS OUBLIE SA DEMANDE ET QUE NOUS ORGANISERONS LE REMPLACEMENT DE PING LA SEMAINE DU 11.01 CAR A CE JOUR PERSONNE DE DISPO LE VENDREDI MATIN / A VOIR EN FONCTION DES CANDIDATS RECUS LA SEMAINE DU 04.01','',0,9),(22765,'0',4182,0,1,0,'2009-12-22 17:13:03',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22766,'0',4182,994,1,1,'2009-12-23 13:00:00',1,'','-2',22765,20),(22767,'1',4771,992,4,0,'2009-12-22 17:13:00',0,'dec 09 mme lara en CP du 18.12 au 4.01.<br />\r\nLa clte souhaite 1 presta sem du jour de l\'an. Mail à MMe SABOUREAU pour presta de remplacement le jeudi 31.12 ou le mercredi 30.12 apm pdt 2h.<br />\r\n23.12: Mess rp^dr clte pour lui proposer le 31.12 apm ou \"ds l\'attente rpse\" le mercredi 30.12 - sinon mme bagdadi a 1 dispo le mardi.<br />\r\n23.12: Idéalement la clte préfèrait le 30.12 apm<br />\r\n24.12/ tJRS PAS DE RPSE DE mmE saboureau => relance mail ce jour<br />\r\n24.12: Mail de mme saboureau ok pour le jeudi 31.12. Appeler clte pour confiramtion <br />\r\n28.12: Mess à Mr Bourgeois pour presta du 31.12','',0,9),(22769,'1',4962,0,1,4,'2009-12-22 18:52:00',0,'Réponses, apportées au cours de l\'enquête de satisfaction, négatives. La femme de ménage ne tiens pas compte des remarques. La prestation de son aide ménagère correspond elle à votre demande? = plutôt non.<br />\r\nQu\'attends elle comme changement?<br />\r\nProposition de trouver une solution','-2',22686,2),(22770,'1',1628,0,1,4,'2009-12-22 18:56:00',0,'Suivi de l\'enquête. Nous fournir la facture de téléphone pour qu\'on la rembourse','-2',22340,2),(22771,'1',2741,0,1,1,'2009-12-22 19:02:00',0,'Suivi enquête satisfaction: concernant les retards, la femme de ménage n\'est plus la même. Avec Mme Tavarez le travail est un peu plus brouillon que Alves mais bien quuand même, et plutôt en avance qu\'en retard.','1',21113,2),(22772,'1',180,0,1,1,'2009-12-21 12:30:00',0,'Client : Mme Abreu Peggi<br />\r\n<br />\r\nComme vous pouvez le constaster dans le scan joint, le sentiment global est plutot negatif, autant sur la societé que sur la personne qui fait le ménage. Voici en vrac, quelques raisons à ce resentiment :<br />\r\n<br />\r\n-Vous ne faites aucun suivi : on a été facturé pour des prestations non effectués, il faut toujours faire attention et vous le signaler. La femme de menage ne telephone pas en debut/en fin de prestation, elle y a tout interet puisqu\'elle ne reste que 2h15 sur les 3h que vous nous facturez. Depuis le passage de 9h à 10h pour le debut de sa prestation, j\'avais des doutes puisqu\'il m\'arrive de partir peu avant 10h le matin et de revenir à 12h15-20 sans jamais la voir. Il y a 2 ou 3 semaines mon ami etait presente car malade à la maison, la prestation a duré 2h15. J\'ai pris ma journée la semaine derniere pour constater qu\'effectivement elle ne restait que 2h15. Je lui ai donc rappelé ce que je lui avais plusieurs fois demandé : les murs sont sales des petites mains des enfants, elle ne fait jamais les vitres, les petites tables où mangent les enfants ne sont jamais lavés... enfin bref il y a de quoi s\'occuper 3h !!<br />\r\n<br />\r\n-On a rarement une personne de depannage en cas d\'absence<br />\r\n<br />\r\n-Manque general d\'initiative. Pour les exemples deja cités, pour les aerations des fenetres noires de pollution, pour le lit sous lequel s\'accumulent les biberons moisis et autre mouchoir sale, pour la poubelle de la chambre des enfants jamais vidée de ses couches (mais alors jamais de jamais !), pour les poubelles jamais jetées qui restent dans la cuisine (c\'est vrai qu\'il faut descendre au -1, d\'un autre coté ca me permet de recuperer de nombreux jouets jetés un peu trop rapidement -2h15 c\'est court- à la poubelle), pour le tapis de la salle à manger systematiquement oublié sur le balcon (domage quand il pleut...), pour la disparition du bon Mariaunaud posé sur la table en evidence car il fallait l\'utiliser le jour même (je ne l\'ai pas retrouvé dans la poubelle celui là)....enfin oublions le dernier exemple où je n\'ai aucune preuve forcement, mais quand je pense aux 45 minutes \"volées\" depuis au minimum 3 mois et le manque de serieux general de la prestation (comme on dit, elle se contente de faire le chemin de la messe....), je suis extremement déçu par votre société.<br />\r\n<br />\r\nFabrice<br />\r\n','-2',21952,2),(22773,'1',180,0,1,4,'2009-12-22 19:31:00',0,'Retour suite au mail','-2',21952,2),(22774,'1',4482,0,7,1,'2009-12-22 19:37:00',0,'Client informé, presta entre mardi et vendredi à partir de 9h ou 10h','-2',22393,2),(22775,'0',3570,1307,4,0,'2009-12-23 10:11:00',0,'ANNULATION DU 30/12 A LA DDE DU CLT. MAJ SOFT.','',0,10),(22777,'0',4066,0,6,0,'2009-12-31 10:18:00',0,'15/06/09<br />\r\n<br />\r\n31/12/09: annulation client : 1 s. CREDIT ANNULATION RESTANT = 5s.<br />\r\n<br />\r\nBASE : 15/06/2010 :<br />\r\n1er au 15/08/2010 = CP<br />\r\n16 au 29/08/2010 : pas de R. ANNUL. = 2s. CR RESTANT = 4S<br />\r\n16/09/2010 : sal abst (RENAULT AR MAL)= -3h<br />\r\n23/09/2010 : sal abst (RENAULT AR MAL) = R (PEZESHKIAN). PRESTA OFFERTE<br />\r\n21+28/02/2011 : ANNUL CLT = -6h<br />\r\n7/03/2011 : ANNUL CLT = -3h<br />\r\n<br />\r\nFAIRE PT + MAJ COMPLETE<br />\r\n21/10/2010 : grève transp. PRESTA ANNUL<br />\r\n6+13/01/2011 : sal abst (BEGASSE). Pas possté de R = -6h<br />\r\n09/02/2011 : sal mal (DESCHAMPS). Pas possté de R = -3h. Clt avait Dé que cette presta à l\'origine le 07/02 soit décalée au 09/02.','',0,12),(22778,'0',2241,1282,1,0,'2009-12-23 10:29:00',0,'client satisfait des prestations - tout se passe très bien','',0,14),(22779,'0',3087,253,4,0,'2009-12-23 10:42:00',0,'pour Mme musset j ai vue avec elle a mon retour de vacances je garderais :<br />\r\n- le mardi de 16 h a 18h <br />\r\n- le mercredi 10h a 11h <br />\r\n- le vendredi 11h a 13h <br />\r\n','',0,14),(22780,'1',2218,0,1,1,'2009-12-23 11:01:00',0,'N\'est pas satisfait de la quantité du travail fourni, 7 chemises repassées en 2h30 et par conséquent pas le temps de faire du ménage. Annule le 28/12 et suspend les presta tant qu\'on ne lui trouve pas une intervenante dont le travail correspond au prix qu\'il paye !','-1',21461,2),(22781,'0',5491,0,4,0,'2009-12-23 12:19:00',0,'23.12: Pers qui va rpdre son travail suite congés mat. Envisage 3 à 4h de presta par sem. Ell préférerait laisser les cles à l\'agence et que l\'ai de ménagère vienne les récupérer. Rdz-vs commerciale le 28.12 à 15h','',0,9),(22783,'1',5492,0,4,0,'2009-12-23 12:23:00',0,'Clte interssée par 3 ou 4h de presta/sem. Souhaite démarrer 1ère sem. de janvier.<br />\r\nRdz-vs clte le 28.12 à 15h<br />\r\n28.12: Clte intéressée par 3h /sem mardi ou mercr ou jeudi apm<br />\r\nDispo salariée : Mme bouytarssizet le mercredi matin. Mme KODJA mais pblm sur la durée de la presta de 3h.<br />\r\n29.12: Vu avec VA mme BOUYR+TARSSIZET le mercredi matin 9-12h.<br />\r\nMess rpdr clte pour l\'informer + mise en place le 7.01 vers 12h/15h avec VA car + tard mme bouytarssizet ne peut pas.<br />\r\n29.12: La clte confirme notre proposition.','',0,9),(23296,'1',5492,0,1,0,'2010-01-11 16:57:00',0,'POINT QUALITE : CLIENT GLOBALEMENT SATISFAIT ','',0,9),(22785,'1',3948,165,4,0,'2009-12-23 13:16:00',0,'Bonjour,<br />\r\n<br />\r\nMr et Mme Tourron étant absents, j\'ai donc fait les horaires suivants :<br />\r\nlundi 13 h 30 à 16 h 30 au lieu de 14 h à 17 h <br />\r\net ce matin 8 h à 11 h au lieu de 8 h 30 à 11 h 30<br />\r\n<br />\r\nBonnes Fêtes <br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(22786,'1',2022,472,4,0,'2009-12-23 13:45:00',0,'Madame Brisoux passe à 3H le lundi matin (de 8H30 à 11H30) et si jamais j\'ai besoin d\'elle occasionnellement je lui demanderai de rester une heure de plus. maj soft','',0,10),(22788,'0',3022,1160,4,0,'2009-12-23 14:04:00',0,'22.12: Mess de la clte m\'informant qu\'elle annule sa presta du 24.12. Presta annulée mais pas facturée (mess lundi soir).','',0,9),(22857,'1',5429,0,9,1,'2009-12-24 14:08:00',0,'Proposition mme Tavares vend 14h-17h, mais la cliente préfère le matin alors qu\'elle avait donné en dispo la semaine dernière vend entre 9h-12h et 14h-17h, la loge de la gardienne étant fermée entre 12h et 14h. Finalement comme elle ne travaille pas le vend AM, elle veut le matin ! Préfère attendre jusqu\'à début janvier pour qu\'on lui trouve qq le vend matin','-2',22518,2),(22789,'1',5415,1342,7,0,'2009-12-23 15:46:00',0,'','',0,10),(22790,'1',5415,1342,7,1,'2009-12-23 15:46:00',0,'mail pour suivi de presta.','-2',22789,10),(22791,'0',1925,322,4,0,'2009-12-23 16:02:00',0,'23.12 Mme CALVET est convoqué à sa VM périodique le 11.1.10 aux horaires de la presta de mme meyer. Voir avec Mme CALVET si peux faire 1h en + le jeudi? + informer clte<br />\r\n6.01: Mme CALVET déjà partie - j\'ai eut sa fille lui demandant qu\'elle appelle l\'agence demain matin<br />\r\n6.01: Mme calvet ok POUR FAIRE 1/2h le 14.01<br />\r\n11.01: Mess sur rpdr clte ne m\'excusant de la prévenir si tardivement de la VM de Mme CALVET cet apm. J elui ai proposé 1/2h en + le 14.01<br />\r\n14.01: Pas de 1/2h en + pour le 14.01<br />\r\n','',0,9),(22793,'0',5493,0,4,0,'2009-12-23 16:36:00',0,'aTROOCALL DU 22.12 pour 1 presta ponctuelle suite vente d\'1 appart. de 67m²+ balcon de 4/5m². A faire SDB+Evier+4 fnêtres + 1 porte fenêtre + plinthes et sol + balcon.<br />\r\nJ\'iforme clte 3 à 4h. Ok pour 4h.<br />\r\nSouhaite presta vers le 12.01.10 pas avant.<br />\r\nVu BUS 6 Arrêt LOUVAIN si pers. non VL<br />\r\n11.01: Mess rpdr clte pour savoir si souahite tjrs sa presta cette sem. MMe TOUMIok pour mardi matin le 19.01.10<br />\r\n13.01: La clte m\'informe qu\'elle n\'aurait pas eut mon mess, et dc ce fait a prix d\'autres dispositions. Mais elle m\'a informée qu\'elle avait reçu ce matin 1 mess d\'1 de ses amies datant de vendredi dernier.','',0,9),(23288,'0',0,1360,7,1,'2010-01-11 15:52:32',0,'Vérification des références','-2',0,14),(22795,'1',1122,678,4,0,'2009-12-23 16:45:00',0,'23/12/09 MME LAFARGE EST EN ARRÊT MALADIE JUSQU\'AU 10/01/2010.MAJ SOFT.','',0,10),(22797,'1',5036,1257,4,0,'2009-12-24 09:13:00',0,'Msg laissé sur port client pour informer abs mme Kamara (entorse)','',0,19),(22798,'1',4779,1244,5,0,'2009-12-23 09:11:00',0,'23.12: Appeld e Mme ROULLOT qui effectue 1 presta chez M. LANDRAGIN. Elle a constaté 1 fuite d\'eau ds le garage. Le clt est ijoignable. J\'ai cherché via pages jaunes si mbre de sa famille sur Mtp. Qlqun mais pas de lien de parenté.<br />\r\nM. LANDRAGIN a rappelé, puis Mme ROULLOT','',0,9),(22799,'0',4910,0,1,0,'2009-12-24 09:47:00',0,'22/12 : courrier pas d\'intervenant','',0,12),(38941,'0',7194,0,4,0,'2011-03-01 13:43:00',0,'1.03: BdC RECU','',0,9),(22801,'0',2174,0,1,0,'2009-12-24 09:48:00',0,'22/12 : courrier pas d\'intervenant','',0,12),(22802,'0',1833,0,6,0,'2009-12-24 09:52:00',0,'ANNULATION AOUT A REVOIR','',0,12),(22803,'0',1833,0,6,0,'2009-12-24 09:53:00',0,'31/12/09 : 1s annulée. CREDIT ANNULATION RESTANT : ?','',0,12),(24072,'1',5597,0,3,1,'2010-02-15 14:17:00',1,'prospect inactif si pas de réponse','-2',23620,19),(22806,'1',2224,0,1,5,'2009-12-22 18:53:00',0,'Bonjour<br />\r\nLe cheque part aujourd\'hui. Toutes mes excuses pour cette erreur.<br />\r\nPar contre, je n\'ai pas de nouvelles de notre indemnisation sur la reparation de notre fer à repasser. Pouvez-vous relancer? merci<br />\r\nCordialement<br />\r\nFlorence Lenne','-2',21292,2),(22807,'0',0,112,7,0,'2009-12-24 13:55:00',0,'','',0,10),(22808,'0',0,112,7,0,'2009-12-24 13:56:00',0,'','',0,10),(22809,'1',4001,112,4,0,'2009-12-24 13:57:00',0,'','',0,10),(22810,'1',4001,112,4,6,'2009-12-25 13:58:00',0,'','-2',22809,10),(22811,'1',4001,160,7,0,'2009-12-24 14:01:00',0,'','',0,10),(22812,'1',4001,160,7,6,'2009-12-25 14:01:00',0,'','-2',22811,10),(22813,'1',4001,212,7,0,'2009-12-24 14:06:00',0,'','',0,10),(22814,'1',4001,212,7,6,'2009-12-25 14:06:00',0,'','-2',22813,10),(22815,'1',4001,273,7,0,'2009-12-24 14:08:00',0,'','',0,10),(22816,'1',4001,273,7,6,'2009-12-25 14:08:00',0,'','-2',22815,10),(22817,'1',4001,233,7,0,'2009-12-24 14:09:00',0,'','',0,10),(22818,'1',4001,233,7,6,'2009-12-25 14:10:00',0,'','-2',22817,10),(22819,'1',4001,299,7,0,'2009-12-24 14:10:00',0,'','',0,10),(26026,'0',5501,1397,4,0,'2010-03-16 15:40:00',0,'MME REYNAL PRENDRA PROCHAINEMENT 3*3H POUR QU A CHAQUE PRESTA 1H SOIT CONSACREE AU NETTOYAGE DES VITRES / AFFAIRE A SUIVRE<br />\r\n22.03: J\'ai eut la clte qui faute de mauvais tps souhaite décaller ses presta de vitres à la sem. prochaine dc le 29.03&1er.04. La 3ème aurait lieu le 6.04. Mais presta déjà décallée à cause du lundi de pâques. Dc vérifier le pointage du 6.04.<br />\r\n7.04: Presta faite normalement de 14h15 à 17h45.','',0,9),(22821,'1',4001,453,7,0,'2009-12-24 14:12:00',0,'','',0,10),(22822,'1',4001,453,7,6,'2009-12-25 14:12:00',0,'','-2',22821,10),(22823,'1',4001,456,7,0,'2009-12-24 14:13:00',0,'','',0,10),(22824,'1',4001,456,7,6,'2009-12-25 14:13:00',0,'','-2',22823,10),(22825,'1',4001,472,7,0,'2009-12-24 14:14:00',0,'','',0,10),(22826,'1',4001,472,7,6,'2009-12-25 14:14:00',0,'','-2',22825,10),(22827,'0',1310,156,4,0,'2009-12-24 14:15:00',0,'24.12: Mmpe MERZI m\'informe qu\'elle risque de faire 1 presta chez mme laffont le 30.12 de15h30 à 17h30.','',0,9),(22828,'1',4001,567,7,0,'2009-12-24 14:15:00',0,'','',0,10),(22829,'1',4001,567,7,6,'2009-12-25 14:16:00',0,'','-2',22828,10),(24228,'0',5372,0,1,0,'2010-02-04 12:52:00',0,'Lui trouver quelqu\'un pour le matin.<br />\r\nil préfère attendre, pas du tout content de CESTELLI (pas fait la cabine de douche / la plaque vitrocéramique pleine de trace/ pas fait les poussières partout..)','',0,14),(22832,'1',4001,591,7,0,'2009-12-24 14:20:00',0,'','',0,10),(22833,'1',4001,591,7,6,'2009-12-25 14:20:00',0,'','-2',22832,10),(22834,'1',4001,657,7,0,'2009-12-24 14:22:00',0,'','',0,10),(22835,'1',4001,657,7,6,'2009-12-25 14:22:00',0,'','-2',22834,10),(22838,'1',4001,842,7,0,'2009-12-24 14:24:00',0,'','',0,10),(22839,'1',4001,842,7,6,'2009-12-25 14:25:00',0,'','-2',22838,10),(22842,'1',4001,853,7,0,'2009-12-24 14:27:00',0,'','',0,10),(22843,'1',4001,853,7,6,'2009-12-25 14:27:00',0,'','-2',22842,10),(22844,'1',4001,864,7,0,'2009-12-24 14:28:00',0,'','',0,10),(22845,'1',5152,0,7,1,'2009-12-24 14:28:00',0,'Cliente informée dem mme Da Moura. Merc de préf n\'importe quel moment de la journée, sinon flexibilité pour mardi ou jeudi','-2',22395,2),(22846,'1',4001,864,7,6,'2009-12-25 14:29:00',0,'','-2',22844,10),(22847,'1',5152,0,7,1,'2009-12-28 14:29:00',1,'','-2',22395,2),(22848,'1',4001,1008,7,0,'2009-12-24 14:30:00',0,'','',0,10),(22849,'1',4001,1008,7,6,'2009-12-25 14:30:00',0,'','-2',22848,10),(22850,'1',4001,1011,7,0,'2009-12-24 14:31:00',0,'','',0,10),(22851,'1',4001,1011,7,6,'2009-12-25 14:32:00',0,'','-2',22850,10),(22852,'1',4001,1081,7,0,'2009-12-24 14:32:00',0,'','',0,10),(22853,'1',4001,1081,7,6,'2009-12-25 14:33:00',0,'','-2',22852,10),(22854,'0',5432,1323,4,0,'2009-12-24 14:34:00',0,'Mr LARDIERE,<br />\r\n<br />\r\nJ’ai rencontré Mme TISSOT hier, qui semble correspondre exactement à mes attentes et j’en suis ravie. Je vous remercie de votre choix, j’espère que le temps ne me contredira pas. Je suis inquiète car finalement je n’ai pas reçu de document à signer, je pense que c’est un oubli et j’aimerai toute de même que tout soit en règle rapidement. Mme TISSOT a prévu d’intervenir le Mercredi 30/01 à 9h. <br />\r\n<br />\r\nDe votre côté si Mme TISSOT vous a fait part de remarque qui pourrait améliorer ses conditions de travail à notre domicile n’hésitez pas à m’en faire part.<br />\r\n<br />\r\nJe vous souhaite un bon week-end,<br />\r\n<br />\r\nBien cordialement <br />\r\n','',0,14),(22855,'1',4965,475,4,0,'2009-12-24 14:39:00',0,'Madame PONT<br />\r\nPortable : 06 88 30 99 01 <br />\r\n44300 NANTES<br />\r\n<br />\r\nSouhaite annuler la prestation du 08/01 <br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le jeudi 24 décembre 2009 à 12:44<br />\r\n','',0,14),(23022,'1',689,421,4,0,'2009-12-30 11:05:00',0,'coucou<br />\r\n <br />\r\nje viens de rentrer et j ai oublie de telepointer, desolee.<br />\r\n <br />\r\nbon courage<br />\r\n <br />\r\nvalerie<br />\r\n','',0,14),(22858,'1',5429,0,9,1,'2009-12-29 19:12:00',1,'','-2',22518,2),(22859,'1',5368,0,9,1,'2009-12-21 15:13:00',0,'Proposition mme By jeudi 24/12 9h-12h en attendant de trouver qq de fixe => cliente accepte','-2',21884,2),(22860,'1',5368,0,9,1,'2009-12-29 11:13:00',1,'','-2',21884,2),(22861,'1',5054,0,1,1,'2009-12-28 10:14:00',1,'','-2',22390,2),(22862,'1',4824,0,5,1,'2009-12-24 15:16:00',0,'Msg laissé sur port cliente pour proposer mme Kaczmarska mardi 9h-13h à partir du 29/12','-2',22059,2),(22863,'1',4824,0,5,1,'2009-12-24 18:29:00',0,'Appel de la cliente : ok pour le 29/12, mais ne continuera probablement pas en janvier car elle a trouvé qq d\'autre et l\'essai semblait convenir en plus cette personne est dispo le lundi','-2',22059,2),(22864,'1',4824,0,5,1,'2009-12-29 11:18:00',1,'','-2',22059,2),(22865,'1',5257,0,9,1,'2009-12-28 10:19:00',0,'','-2',21886,2),(22866,'1',4712,0,9,1,'2009-12-28 11:19:00',1,'','-2',22464,2),(22867,'1',2086,0,9,1,'2009-12-21 18:20:00',0,'Msg laissé sur port cliente pour informer prise en compte demande de reprise des presta le vendredi','-2',22672,2),(22868,'1',2086,0,9,1,'2009-12-22 17:21:00',0,'Appel de la cliente : vend 9h-12h lui irait très bien, la recontacter début janvier','-2',22672,2),(22869,'1',2086,0,9,1,'2010-01-04 11:22:00',1,'','-2',22672,2),(22870,'1',4579,1227,4,0,'2009-12-30 08:47:00',0,'Appeler clt pour sa presta du 6.01 car ,absence salariée jusqu\'au 10.01 <br />\r\n12.01: J\'ai rappelé les clts en m\'excusant (absce du 15.01) et en leut proposant Mme ABBAS à compter de ce jeudi puis tous les mercredi matin.<br />\r\n15.01 J\'ai eut la clte qui est trés contente de Mme ABBAS. Elle a l\'a trouvé trés discrète, travail correctement...Mess à l\'aide-ménagère ce jour pour info','',0,9),(22873,'1',1396,199,4,0,'2009-12-28 10:01:00',0,'23.12: La clte me demande si mme kounlotham peut intervenir 1h de + le mardi à compter du mois de janvier 2010. Mme KOUNLOTHAM ok.','',0,9),(23040,'0',3082,0,1,0,'2010-01-04 15:02:00',0,'CONTACT CE JOUR AVEC LA CLIENTE : ELLE DOIT PASSER CHERCHER SES CLES A L AGENCE','',0,9),(22877,'1',3615,942,4,0,'2009-12-28 11:36:00',0,'Madame BRELIVET<br />\r\nPortable : 06 67 38 21 60<br />\r\n29800 LANDERNEAU<br />\r\n<br />\r\nDécommande l\'intervention de Mme Chaux Elisabeth cet aprés midi à 14h (pour 2 heures), car ils ne seront pas là.<br />\r\n<br />\r\nAppel pour Agence de Brest (29:Finistère)<br />\r\n<br />\r\nAppel reçu le lundi 28 décembre 2009 à 11:05<br />\r\n','',0,15),(22878,'1',3615,0,4,1,'2009-12-28 11:36:00',0,'Msg laissé sur port cliente pour informer prise en compte annulation + presta facturée car non respect délai 72h','-2',22877,15),(22879,'1',0,942,4,1,'2009-12-28 11:38:00',0,'Msg laissé à sa fille de ne pas se déplacer chez mme Brelivet à 14h','-2',22877,15),(22880,'1',4952,271,4,0,'2009-12-28 11:56:00',0,'28.12: Mess rpdr clte pour lui demander si mme garrouma pourrait intervenir le jeudi 31.12 entre midi et 2 car mme capel ne peut pas avant 14h. Ou 10h/13h si pas possible 10h45/13h45 <br />\r\n30.12: Clte en australie pas de pblm','',0,9),(22970,'0',4982,1137,4,0,'2009-12-30 15:10:00',0,'3h la semaine prochaine, puis 2 h à la prochaine prestation et ainsi de suite...<br />\r\nMlle Charrier demandera à Mme Launay si elle peut modifier son créneau horaire et le remettre au jeudi','',0,14),(22882,'0',5439,1323,1,0,'2009-12-28 12:04:00',0,'cliente satisfaite des premières prestations','',0,14),(22883,'1',2245,0,4,0,'2009-12-28 12:04:00',0,'mme zine n\'a pas pu effectué la presta ce jour car tous les verrous étaient fermés or elle n\'a qu\'une clé ; message laissé au client ; je dis à mme zine de rentrer chez elle car tous les volets sont fermés et le client doit être en vacances','',0,9),(22888,'0',0,1356,7,1,'2009-12-28 14:50:30',0,'Vérification des références','-2',0,9),(22889,'0',0,1356,7,1,'2009-12-28 15:00:00',1,'','-2',22888,9),(22890,'0',5498,0,4,0,'2009-12-28 15:05:00',0,'28.12: Clte interessée par 2h2h (mardi/vendredi).<br />\r\nAimerait avoir MMe LULUVAMU car son amie lui a recommendé.<br />\r\nElle ne travaille pas le lundi aimerait avoir 1 rdz-vs avec VA ce jour là.<br />\r\n5.01: VA a eut son rdz-vs clte ok pour soit 2x2h ou 1x4h<br />\r\nMme MAXANT Ok mais qu\'à compter du 14.01 car sa clte du jeudi matin souhaite 4h cette sem.','',0,9),(22892,'0',795,1200,4,0,'2009-12-28 15:23:00',0,'28.12: Appel de la clte qui m\'informe que la presta sera inférieure de celle d\'habitude mais que l\'on maintienne la facturation.','',0,9),(22893,'0',4276,1080,4,0,'2009-12-28 15:30:00',0,'28.12: Mess rpdr clt afin de savoir si possibilité presta autre jour que le mercredi apm<br />\r\n29.12: Clt ok pour 13h à compter du 13.01.10<br />\r\n14.01: J\'ai eut le clt pour faire point sur presta de Mlle MORIN. Clt globalement satisfait mais a trouvé qu\'elle avait perdu du tps sur canapé. Il fera le point avec elle jeudi prochain. J\'ai convenu avec le clt que je le rappellerai ds 2 presta soit le 28.01.10 pour refaire le point.<br />\r\n28.01: J\'ai eut le clt qui est trouve que cela s\'est bien passé. Il est actuellement occupé. Il ns rappelera.','',0,9),(23164,'0',3183,843,4,0,'2010-01-07 12:42:00',0,'07/01/10 ANNULATION PRESTATION INTEMPÉRIE.','',0,10),(23261,'0',4570,678,4,0,'2010-01-11 09:22:00',0,'11/01/10 prestation de Mme Souchard le lundi de 4 à 3 heures, dès lundi 11 janvier maj soft ok','',0,10),(22897,'0',3082,0,4,0,'2009-12-29 09:49:00',0,'LA CLIENTE RESILIE SON CONTRAT SUITE CHANGEMENT DE SITUATION FAMILIALE','',0,9),(22898,'1',5501,0,3,0,'2009-12-29 10:29:00',0,'RECO DE M. MONCLUS ???<br />\r\nINTERESSEE PAR 7H HEBDO / EN 2 FOIS 3.5 H PAR SEMAINE / POSSIBLE ENTRE 8H ET 18H <br />\r\nPERSONNE TRES MANIAQUE ET TRES ORGANISEE<br />\r\n11.01: Faire point avec lcte après avoir reçu candidate','',0,9),(22900,'1',5193,1273,4,0,'2009-12-29 10:48:00',0,'29/12/09 MME TAHRI MALADE CLTE NE SOUHAITE PAS DE RPLCT MAJ SOFT.','',0,10),(22901,'1',4048,1041,4,0,'2009-12-29 11:13:00',0,'29.12: Appel de la clte pour annuler la presta du 31.12.<br />\r\n7.01/ Appel de la clte qui conteste sa facture. Je lui rappelle délai de 72h à respecter. Ok','',0,9),(22902,'1',4214,1273,4,0,'2009-12-29 11:49:00',0,'ANNULATION DU 30/12 MME TAHRI MALADE CLTE PAS DE RPLCT.<br />\r\nANNULATION DU 13/01 A LA DDE DE LA CLTE.<br />\r\nMAJ SOFT.<br />\r\n','',0,10),(22904,'1',5126,1273,4,0,'2009-12-29 11:54:00',0,'MME TAHRI MALADE ANNULATION PRESTA PAS DE RPLCT. MAJ SOFT.','',0,10),(23233,'1',600,0,5,0,'2010-01-08 11:57:00',0,'LA CLIENTE A REFLECHIT ET SOUHAITE CHANGER D INTERVENANTE / CE MATIN ENCORE MME KHOUNLOTHAM N A PAS PRIS D INITIATIVE ET ELLE PENSE QU ELLE EST PARTIE PLUS TOT / PAS DE POINTAGE ???<br />\r\nVOIR SI ON PEUT LUI METTRE UNE DES NOUVELLES CANDIDATES ET LA RAPPELER CAR VOUDRAIT LE CHANGEMENT DES VENDREDI 15.01','',0,9),(22907,'1',3948,165,4,0,'2010-01-12 13:20:00',0,'salariée en congés du 15/02/10 au 21/02/10 prévenir ses clients dans facture','',0,14),(22908,'1',5025,678,4,0,'2009-12-29 13:56:00',0,'29/12/09 MME SOUCHARD A FAIT UN MALAISE ANNULATION PRESTATION. MAJ SOFT.','',0,10),(22909,'0',1676,0,1,0,'2009-12-29 14:08:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22910,'0',1676,216,1,1,'2009-12-30 13:00:00',1,'','-2',22909,20),(22911,'0',3047,0,1,0,'2009-12-29 14:08:34',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(22912,'0',3047,1030,1,1,'2009-12-30 13:00:00',1,'','-2',22911,20),(22913,'1',3442,112,4,0,'2009-12-29 14:34:00',0,'29/12/09 PAS DE COMMUNICATION PAR MAIL JUSQU\'AU 11/01/10 UNIQUEMENT TÉLÉPHONIQUE.','',0,10),(23020,'0',5071,1229,4,0,'2010-01-04 10:50:00',0,'4.01.10: Suite demande augmentation tps de presta de Mme BONIOL => chgmt de jour d\'inter le jeudi apm de 14h à 16h. Mme BOUAIFI ok pour ce chgmt.<br />\r\n4.01: Clte ok','',0,9),(22919,'0',1456,719,4,0,'2009-12-29 17:07:00',0,'29.12: La clte sera absente le 31.12 dc mettra cles ds cache-pot à droite de la porte d \'entrée qd ns sommes en face).','',0,9),(22920,'1',2218,0,1,1,'2009-12-29 18:24:00',0,'Changement d\'intervenante, mme Miroud lundi 9h-12h à partir du 04/01. Dernière intervenante vraiment pas efficace, autant mettre les chemises au pressing ça lui reviendrait moins cher ! Aspi passé en catastrophe car pas suffisamment de temps.','-2',21461,2),(22921,'1',71,7,5,0,'2009-12-23 11:30:00',0,'Cliente pas satisfaite du travail actuel de mme Camara : vaisselle mal nettoyée, chemises avec tâches','',0,2),(22922,'1',71,0,5,1,'2009-12-29 18:32:00',0,'Msg laissé sur port cliente suite pbs presta avec mme Camara : vaisselle demande de mettre à tremper pour ne pas que les aliments restent collés dedans, chemises utilisation de l\'eau du robinet donc calcaire et même si chemises repassées sur l\'envers comme la cliente le demande, cela fait des traces','-2',22921,2),(22923,'1',5054,0,1,1,'2009-12-29 18:49:00',0,'Msg laissés sur port cliente pour changement d\'intervenante : mme Kaczmarska L/J 9h-12h','-2',22390,2),(22924,'1',5152,0,7,1,'2009-12-29 19:07:00',0,'Msg laissé sur port cliente : proposition mme Tavares jeudi 14h-16h','-2',22395,2),(22925,'1',2895,0,1,1,'2009-12-28 18:33:00',0,'Msg laissé par la cliente pour annuler 31/12 + savoir procédure à suivre pour arrêt des presta','-2',21849,2),(22926,'1',2895,0,1,1,'2009-12-29 19:17:00',0,'Confirmation annulation 31/12 + informations sur la procédure d\'arrêt => demande envoi LRAR mini 72h avant prochaine presta (cliente envoie ça dès demain)<br />\r\n<br />\r\nProposition de changement d\'intervenante, mais ne veut pas. La qualité de la presta n\'est plus ce qu\'elle était au début : ne prend pas en compte les remarques (pas acquises), ménage en 1h30 (appt 90m²) sols partout, sdb, wc mais il y a tjs qc à refaire (aspi pas passé ds les coins, ni derrière meubles), repassage met les tee-shirts sur cintres alors que la jupe de la fille est pliée en 6 et par conséquent immettable, cols des chemises mal repassés ','-2',21849,2),(22927,'1',2171,451,4,0,'2009-12-30 08:49:00',0,'Mme AGRHAB est rentrée chez elle pour aller voir le Médecin car à la visage gonflé et des boutons ','',0,9),(22928,'1',631,463,5,0,'2009-12-30 09:36:00',0,'De : \"cecile.bachelot2006\" <cecile.bachelot2006@orange.fr><br />\r\nDate : Mon, 28 Dec 2009 21:25:17 +0100<br />\r\nÀ : Steeven Roblot <info@menage-et-compagnie.com><br />\r\nObjet : IMPORTANT<br />\r\n<br />\r\nBONJOUR, <br />\r\n<br />\r\n1) pouvez-vous demander à la personne qui a remplacé Mme JOSEPH aujourd\'hui (11h-14h), où elle a mis les \"tee\" qui étaient posés, en évidence, sur un pull plié dans la salle de bain ? <br />\r\nles \"tee\" sont des petits piques en bois, pour jouer au golf <br />\r\n<br />\r\n2) je vous remercie d\'annuler la prestation de la semaine prochaine, <br />\r\nquelle soit placé le lundi avec la remplacante <br />\r\nou le mardi par Mme JOSEPH. <br />\r\n<br />\r\ncourtoisement vôtre, <br />\r\ncecile Bachelot <br />\r\n06 61 16 24 50 <br />\r\n<br />\r\nNB - prestation au 6 rue E. Cognacq 92300 Levallois<br />\r\n','',0,2),(22929,'1',631,0,5,5,'2009-12-30 09:36:00',0,'Bonjour,<br />\r\n<br />\r\nJe reviens vers vous concernant les « tee » que vous n’avez pas retrouvés suite au passage de mme Moreira lundi 28 décembre. Après avoir fait le point avec elle, elle ne se souvient pas avoir vu, ni eu entre les mains ces objets. Je ne peux malheureusement pas vous apporter de solution à cette perte, peut-être les avez-vous retrouvés entre temps ?<br />\r\n<br />\r\nPar ailleurs, je vous confirme l’annulation de la prestation du mardi 5 janvier et préviens mme Joseph.<br />\r\n<br />\r\nNous vous souhaitons une très bonne fin d’année.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',22928,2),(22930,'0',5208,719,4,0,'2009-12-30 10:03:00',0,'30.12.09 : courrier de relance paiement clt<br />\r\n13.01: Tjrs pas de rglmt reçu.<br />\r\n20.01: Chq reçu','',0,9),(22932,'0',3360,1223,4,0,'2009-12-30 10:05:00',0,'30.12: Envoie courrier de relance paiement<br />\r\n11.01: rglemt reçu','',0,9),(22933,'0',5490,712,1,0,'2009-12-30 10:05:00',0,'cliente très satisfaite de la 1ere prest','',0,21),(23382,'1',5218,678,4,0,'2010-01-14 09:17:00',0,'14/01/10 pas de bus à cause de verglas abs mme Souchard annulation presta maj soft.','',0,10),(22937,'0',905,1229,4,0,'2009-12-30 10:16:00',0,'30.12: Envoie courrier de relance paiement + attestat fi<br />\r\n14.01: Aprés vérif ns avons saisie 1 rglmt le 31.12 de nov; il ne me manque plus que la facture de déc. <br />\r\n20.01/ rELANCE PAR TEL<br />\r\n25.01: Pas de rglmts reçus<br />\r\n28.01: J\'ai relancé le clt hier<br />\r\n5.02: Reception chq ce jour','',0,9),(22939,'0',2686,0,4,0,'2009-12-30 10:21:00',0,'30.12: Envoie courrier de relance paiement + attes fi<br />\r\n21.01: Envoie courrier de relance RAR <br />\r\n28.01: Tjrs pas de rglmt reçu. Voir avec BA pour suite<br />\r\n08.02: Le clt a réceptionné son RAR le 2 ou 3.02.<br />\r\n15.02:Pas de réception de chq voir avec BA <br />\r\n17.02: Point avec BA qui préfère arrêter les poursuites fi. Clt ds 1 situation perso désastreuse. Même si poursuite, le clt ne pourra pas payer.=> Dossier mis en perte comptable<br />\r\nFin du suivi ','',0,9),(22941,'1',3493,1150,4,0,'2009-12-30 10:24:00',0,'30.12: Envoie courrier de relance paiement + attest fi<br />\r\n14.01: Tjrs pas de réception de reglmt dec; 09- relancer<br />\r\n18.01: rglmt reçus de 333.00€','',0,9),(22943,'0',3859,1080,4,0,'2009-12-30 10:27:00',0,'30.12/ ENVOIE COURRIER DE RELANCE PAIEMNT CLT + ATTES FI','',0,9),(22945,'0',2786,0,4,0,'2009-12-30 10:33:00',0,'30.12: Courrier de relance pour non paiement + faire point avec VA sur compte clt<br />\r\n01.02.10 / je ne sais pas si le courrier de relance a été envoyé mais c\'est une erreur d\'enregistrement de notre part : les dernières presta ont été payées avec des cesu avancés par la cliente','',0,9),(22947,'1',4025,482,4,0,'2009-12-30 10:36:00',0,'30.12: Envoie courrier de relance pour non paiment + attest fi<br />\r\n13.01 reçu reglement de 748.00€','',0,9),(22949,'0',2437,1269,4,0,'2009-12-30 10:39:00',0,'30.12/ ENVOIE COURRIER DE RELANCE POUR NON PAIEMENT<br />\r\n13.01: Rglmt de 1088.00€ reçu','',0,9),(22951,'0',3531,0,4,0,'2009-12-30 10:42:00',0,'30.12.09 Envoie courrier de relance pour paiement nov 09<br />\r\n14.01: Tjrs pas de rglmt reçu relancer sem. prochaine<br />\r\n20.01/ rELANCE TEL<br />\r\n28.01: Relance tél clt<br />\r\n09.02: Relance tel clt. Soit disant il aurait adressé rglmt par chq!Il le fait en direct et va me l\'envoyer. Dès reception envoyé attestation fiscale<br />\r\n15.02: Reception chq ce jour + édition attestation fiscale','',0,9),(24727,'1',3874,0,1,5,'2010-02-15 13:30:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à notre conversation téléphonique de vendredi, et après vérification des pointages de mme Semedo, elle ne s’est pas présentée à votre domicile aux dates suivantes : 16 décembre 2009 et 6 janvier 2010.<br />\r\n<br />\r\nPar conséquent, vous trouverez ci-joint deux avoirs de 39€ chacun correspondant aux heures non effectuées pour ces deux mois. Ces avoirs sont à retirer de votre règlement. <br />\r\n<br />\r\nNous vous présentons nos excuses pour ces erreurs de facturation, et restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24573,2),(22953,'1',1105,429,4,0,'2009-12-30 10:57:00',0,'30.12: Envoie courrier de relance paiement<br />\r\n13.01: reception de paiement 338.50','',0,9),(23177,'1',5399,0,9,0,'2010-01-07 15:03:00',0,'Mise en place pas avant le 20 janvier. La cliente veut 7-8h/s en 2 fois c\'est mieux. 2 x4 ou 1 x3 + 1x4.','',0,19),(22954,'1',2773,451,4,0,'2009-12-30 10:59:00',0,'30.12: Envoie courrier clt pour non paiement<br />\r\n7.1: réception du règlement de nov et non pas de déc.<br />\r\n20.01: RELANCE PAR TEL<br />\r\n22.01: Rglmt reçu<br />\r\n','',0,9),(22956,'0',880,644,4,0,'2009-12-30 11:03:00',0,'30.12 Envoie courrier de relance pour paiment<br />\r\n7.01: reception reglmt nov 09. Il me manque dec 09<br />\r\n20.01: Rglmt clt','',0,9),(23657,'1',5391,1320,1,0,'2010-01-22 10:06:00',0,'Bonjour, je fais suite à votre demande.<br />\r\n<br />\r\n- Relationnel :<br />\r\nJ\'ai entrevu une seule fois Mme MOINET, elle fermait la porte.<br />\r\n <br />\r\n- Rapidité :<br />\r\nDes constatations effectuées en deux heures elle fait le ménage.<br />\r\n <br />\r\n- Qualité de travail :<br />\r\nPour le moment rien à dire, c\'est le début nous allons laisser un peu de temps et nous verrons par la suite s\'il y a une baisse.<br />\r\n <br />\r\n- Minutie :<br />\r\nNous pensons que le travail est bien fait pour le moment, nous ferons des points de contrôles par moments afin de voir si les objets sont bien déplacés.<br />\r\n <br />\r\n- Respect des consignes :<br />\r\nRAS.<br />\r\n- <br />\r\nEn quelques mots que la prestation de service continue ainsi et tout le monde sera content.<br />\r\n<br />\r\nBonne soirée, cordialement<br />\r\nBertrand DEVIENNE<br />\r\n','',0,14),(22958,'1',956,271,4,0,'2009-12-30 12:31:00',0,'30.12: suite absence de mme agrhaba mme garrouma fera 1 rpclmt. Envoie sms pour coordonnées. La clte sera là, si absente cles à gauche de la porte d\'entrée carré vert dedans.','',0,9),(22959,'1',902,1252,5,0,'2009-12-30 12:45:00',0,'Madame FIHEY<br />\r\nDomicile : 01 42 51 65 02<br />\r\n75018 <br />\r\n<br />\r\nTres mécontent<br />\r\n<br />\r\nLa femme de menage qui devait venir aujourd\'hui à 9h00 n\'est pas venue. <br />\r\nIls en ont assez de la voir venir quand elle le souhaite (9h30 au lieu de 9h00 etc...) et là alors que sa femme est enceinte et n\'est pas mobile elle ne vient pas et ne previent pas.<br />\r\n<br />\r\nDemande à être contacté dans l\'heure.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 30 décembre 2009 à 11:03','',0,2),(22960,'1',902,1252,5,1,'2009-12-30 12:45:00',0,'Pb de compréhension, mme Semedo pensait qu\'il ne fallait pas y aller aujourd\'hui alors que le mari lui avait dit de venir impérativement. Elle ne comprend pas tjs ce que la cliente lui dit, arrive soit en avance (8h30) soit en retard (9h30) mais rarement à l\'heure convenue (9h-12h).<br />\r\n<br />\r\nPresta du 30/12 rattrapée le 31/12 avec mme Fortes 9h-13h => 1h d\'offerte<br />\r\n<br />\r\nChangement d\'intervenante à partir de la semaine du 04/01 : mme Tavares merc 9h-12h, cliente OK','1',22959,2),(22961,'1',902,0,5,5,'2010-01-04 12:48:00',1,'Confirmation mme Tavares merc','-2',22959,2),(22962,'1',4824,0,5,1,'2009-12-30 13:21:00',0,'Très bon contact et satisfaite de la presta du 29/12 avec mme Kaczmarska, mais arrête les presta car a trouvé qq le lundi qui lui convient. Si Ewa se libère le lundi, lui faire signe !','1',22059,2),(22963,'1',669,0,4,0,'2010-01-06 14:21:00',0,'VU AVEC LA CLIENTE : MME GARROUMA NE FERA QUE 4H POUR VENIR AU POT DE FIN D ANNEE','',0,9),(22965,'1',1049,1150,4,0,'2009-12-30 14:24:00',0,'30.12: Mess rpdr clt pour lui proposer 1 presta avec mme difai le 4.01 pdt 2h / CLIENT OK POUR CE REMPLACEMENT','',0,9),(22967,'0',5280,0,6,0,'2009-12-30 14:25:00',0,'Début 05/11/2009 :<br />\r\n<br />\r\n31/12/09 : annulation client. CREDIT RESTANT = 5s<br />\r\n04/02/10 : annulation client (-3h). CREDIT RESTANT = 4s','',0,12),(23054,'1',5121,0,3,3,'2010-01-12 08:00:00',0,'','-2',19464,2),(23055,'1',5054,0,1,1,'2010-01-08 17:13:00',1,'Point après 2 presta','-2',22390,2),(22971,'0',4246,1206,4,0,'2009-12-18 15:16:00',0,'Mme GARDES ok pour lundi 4h et jeudi 2h avec mme schmitt.<br />\r\n7.01: j\'informe la clte que le 11.01 presta en doublure philip/schmitt.<br />\r\n18.01: Mess rpdr clte pour faire point qualité suite 1ère sem d\'inter de mme schmitt.<br />\r\n18.01: Clte satisfaite des presta. Par contre souahiterait rpclmt pdt cp de Mme SCHMITT<br />\r\n21.01: J\'ai eut la clte ok pour Mlle MORIN le 1er et 5.02.10','',0,9),(22973,'1',4482,0,7,1,'2009-12-30 16:01:00',0,'Msg laissé sur port client, proposition Semedo mercredi 9h30-12h30 à partir du 06/01','-2',22393,2),(22974,'1',3107,719,4,0,'2009-12-30 16:13:00',0,'30.12: Mme SINA m\'informe que la clte lui a demandé 1/2h de + pour le 6.01.10.<br />\r\n6.01; La clte confirme la 1/2 en + de Mme SINA','',0,9),(23220,'1',1977,0,4,0,'2010-01-08 10:16:00',0,'MESSAGE REPONDEUR POUR INFORMER QUE MME HMAMOU SERA ABSENTE LUNDI MATIN : ELLE A PERDU LES CLES DE SON VEHICULE ET TOUS SES PAPIERS SONT A L INTERIEUR / ELLE DOIT ALLER A LA PREFECTURE LUNDI MATIN POUR LES REFAIRE<br />\r\nSUITE A L ABSENCE DE MME HMAMOU LUNDI 11.01 MME VERTUEL VEUT UN REMPLACEMENT VENDREDI MATIN LE 15.01 / LA TENIR INFORMEE<br />\r\n11.01/ Mme HMAMOU n\'a pas de dispo. Mess à Mme AZZOUZI qui est déjà intervenue chez la clte pour le 15.01 matin.<br />\r\n12.01: Mme VERTUEL ne souhaite pas de rplcmt vendredi car elle a rdz-vs chez son kiné et arrivera + tard. ','',0,9),(22976,'0',2896,701,4,0,'2009-12-30 16:37:00',0,'30.12: Envoie courrier de relance pour non paiement<br />\r\n12.01: Tjrs pas de réception de règlement<br />\r\nRelance par mail ce jour.<br />\r\n20.01: VA a eut M. VIAROUGE. Il lui a demandé de lui retourner par mail. Chose que j\'ai fait avec mon mail de la sem. dernière en demandant 1 virement fin de semaine.+ envoie courrier RAR<br />\r\n25.01: Pas de rglmt reçu. Voir avec BA si pas de rglmt au 29.01 arrêt des presta?','',0,9),(22978,'1',4146,928,4,0,'2009-12-30 16:41:00',0,'30.12: Envoie courrier de relance<br />\r\n13.01: Tjrs pas de rglmt relancer sem prochaine si besoin<br />\r\n18.01: rglmt reçus de 342.00€','',0,9),(22980,'1',4347,156,4,0,'2009-12-30 16:45:00',0,'30.12/ Envoie courrier de relance à la clte<br />\r\n15.01: Rglmt non reçu<br />\r\n15.01: Rglmt reçu','',0,9),(22982,'0',4578,1160,4,0,'2009-12-30 16:48:00',0,'30.12: Envoie courrier de relance paiement<br />\r\n13.01: Rglmet reçu 444.00€','',0,9),(22984,'1',4655,1160,4,0,'2009-12-30 16:52:00',0,'30.12: Envoie courrier de relance paiement<br />\r\n15.01: Tjrs pas de rglmt<br />\r\n21.01 Envoie courrier RAR<br />\r\n26.01: Reception rglmt','',0,9),(22986,'0',3082,854,4,0,'2009-12-30 16:55:00',0,'30.12: Courrier de relance paiement<br />\r\n18.02: Tjrs pas de rglmt <br />\r\n20.01/ rELANCE TEL<br />\r\n25.01: Pas de rglmt<br />\r\n28.01: Rglmt reçu','',0,9),(22988,'0',3014,863,4,0,'2009-12-30 16:57:00',0,'30.12: envoie courrier de relance paiement','',0,9),(23474,'1',605,0,1,0,'2010-01-18 09:55:00',0,'BO: elle envoir le reglement de décembre.','',0,2),(22990,'1',4452,0,4,0,'2009-12-31 10:29:00',0,'message répondeur pour informer la cliente que mme diffai sonne depuis 20 mn et que personne ne lui ouvre ; il ya à l\'intérieur un locquet de sécurité et c\'est pourquoi elle ne peut ouvrir la porte : presta facturée','',0,9),(22991,'0',5266,0,4,0,'2009-12-31 11:24:00',0,'CLIENT OK DE PERMUTER SA PRESTA AU LUNDI AUX MEMES HORAIRES DE FACON A METTRE FOURMY MARDI VENDREDI PLUTOT QUE LUNDI VENDREDI','',0,9),(23203,'1',5545,0,3,0,'2010-01-07 16:54:00',0,'','',0,19),(23202,'1',5544,0,3,0,'2010-01-07 16:40:00',0,'Mauvais numéwo, je tombe suw un afwicain, qui me dit que je le hawcèle.','',0,19),(22997,'0',3172,0,6,0,'2009-12-31 12:01:00',0,'23+30/12/09 : annulation client. CREDIT ANNULATION RESTANT = 3s.','',0,12),(23262,'0',3976,494,4,0,'2010-01-11 09:52:00',0,'11/01/10 annulation presta du 14/01 souci de garde d\'enf maj soft.','',0,10),(23263,'0',5083,0,4,0,'2010-01-11 09:57:00',0,'PRESTATION DU 08.01 OFFERTE : GESTE COMMERCIAL POUR CLIENT BLOQUE PAR LA NEIGE','',0,9),(22999,'0',5511,0,3,0,'2009-12-31 12:27:00',0,'BELLE MERE DE MARIE PIERRE CARMONA COLLEGUE DE BENOIT : LA MERE DE LA CLIENTE EST EN ATTENTE D APA ET LE FRERE DE LA CLIENTE EST HANDICAPE / JE CONSEILLE LA CLIENTE D APPELER ADHAP SERVICES CAR METTRE EN PLACE DES PRESTA POUR 2 OU 3 MOIS SERAIT IDIOT','',0,9),(23002,'0',3499,0,1,0,'2009-12-31 14:46:00',0,'16/12/09 : client annule encore le matin. PRESTA FACTUREE','',0,12),(23005,'0',5512,0,3,0,'2009-12-31 15:10:00',0,'LE CLIENT EST INTERESSE PAR 2 H DE PRESTA HEBDO ET EST PRESENT PENDANT LES PRESTA CAR NE VEUT PAS LAISSER SES CLES<br />\r\nrdv client le 11.01.10 : prestation le lundi am impérativement à partir du 15.02.10 ; le client va réfléhir et nous rappelera si intéressé<br />\r\n8.02: Mess rpdr clte pour savoir si souhaite ou pas des presta.<br />\r\n15.02: La clte ne ns a pas rappelé dc met 1 terme 1 suivi.','',0,9),(23007,'0',3171,832,7,0,'2010-01-01 10:38:00',0,'24/12 : HACHIME absente = -3h<br />\r\n11/02 : annul sal. abst. (neige) = -3h.<br />\r\n13/04/10 : férié =-3h','',0,12),(23009,'0',5320,684,7,0,'2010-01-01 10:41:00',0,'21/12 : vérif c/o clt.<br />\r\n30/12 : vérif c/o clt.<br />\r\n','',0,12),(23010,'0',1664,0,6,0,'2010-01-02 10:43:00',0,'Annulation client : GRIPPE A<br />\r\n30/11?<br />\r\n02+04/12/09 = 6h<br />\r\n07+09/12/09 = 6h<br />\r\n','',0,12),(23011,'0',820,401,5,0,'2010-01-02 10:52:00',0,'29/12/09 : pb de clef. Intervenante n\'a pas pu entrer. Laissé message sur port.','',0,12),(23012,'0',4559,401,5,0,'2010-01-02 10:59:00',0,'18/12/09 : intervenante abst (neige)','',0,12),(23013,'0',2645,401,5,0,'2010-01-02 11:00:00',0,'18/12/09 : intervenante abste (neige)','',0,12),(23014,'0',674,0,4,0,'2010-01-04 09:14:00',0,'Courrier du clt ns communiquant sa nouvelle adresse : 22 quai Claude Bernard 69007 LYON ','',0,9),(23017,'0',3208,0,1,0,'2010-01-04 09:34:00',0,'18/12 : annulation intervenante absente (neige)','',0,12),(23027,'1',5453,1341,7,0,'2010-01-04 11:22:00',0,'','',0,10),(23023,'0',614,421,4,0,'2010-01-04 11:06:00',0,'bonjour Bonnie<br />\r\n <br />\r\n<br />\r\nsinon pour ce qui est du linge de Berthelot je viens de finir : 2h .<br />\r\n et j ai rdv à 11h mercredi avec mme pour lui rendre<br />\r\n <br />\r\nbon courage<br />\r\n <br />\r\nvalérie<br />\r\n','',0,14),(23024,'1',723,855,4,0,'2010-01-04 11:10:00',0,'Bonsoir,<br />\r\n<br />\r\nj\'ai une modification dans mon planning du jeudi 31/12 j\'ai vu avec Mme Bonnin j\'interviendrais de 10h à 12h le 31/12 et non de 11h à 13h .<br />\r\n<br />\r\nBonne soirée et bonne fêtes de fin d\'année.<br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(23025,'1',5467,299,7,0,'2010-01-04 11:12:00',0,'','',0,10),(23026,'1',5467,299,7,1,'2010-01-04 11:12:00',0,'Envois de mail pour faire un premier sur les prestas.','-2',23025,10),(23029,'1',721,1229,4,0,'2010-01-04 11:24:00',0,'4.01: Mail de la clte demandant 1 augmentation d\'1h ds ses presta. Mme BOUAFI ok. Confirmation par mail clte ce jour','',0,9),(23030,'1',3190,842,4,0,'2010-01-04 11:28:00',0,'2 HEURES DE PRESTATION SUPPLÉMENTAIRES LE 12/01/10. MAJ SOFT.','',0,10),(23430,'1',233,0,1,0,'2010-01-15 11:00:00',0,'Nom : Mr TALVAS<br />\r\nTéléphone : 0661841529<br />\r\nCode postal : 92130<br />\r\nDemande : Arrêt immédiat de la prestation. Bonjour, Je souhaite arrêter la prestation réalisée à mon domicile. Eric TALVAS 18 RUE VAUDETARD 92130 ISSY LES MOULINEAUX Merci<br />\r\n','',0,2),(23330,'1',5484,0,9,0,'2010-01-12 14:38:00',0,'2H JEUDI 13H30-15H30 OU 14H-16H','',0,2),(23032,'0',4406,0,4,0,'2010-01-04 11:50:00',0,'LA CLIENTE RECHERCHE DE NOUVEAU QQUN 3H TOUS LES 15 JOURS IDEALEMENT OU 2H HEBDO / AVAIT PRIS QQUN EN DIRECT MAIS CELA S EST MAL PASSE / LA RAPPELER DES QU ON A QQUN<br />\r\n22.01: J\'ai eut la cliente qui est ravie!!! TT contente de mme roullot. Mail ce jour à mme roullot pour le lui dire','',0,9),(23034,'0',795,1200,4,0,'2010-01-04 11:58:00',0,'4.01: Appel de la clte informant qu\'elle annule sa presta de ce jour. sms mlle jucquin','',0,9),(23035,'0',0,1357,7,1,'2010-01-04 11:59:11',0,'Vérification des références','-2',0,14),(23036,'0',0,1357,7,1,'2010-01-04 15:00:00',1,'','-2',23035,14),(23037,'1',4727,1200,4,0,'2010-01-04 12:06:00',0,'4.01: Pour raison du pot de \"fin d\'année \" presta que de 3h au lieu de 4h. Clte ok','',0,9),(23038,'0',3906,701,4,0,'2010-01-04 12:08:00',0,'4.01: Appel de la clte me demandant 1 presta de 3h au lieu de 2h30 pour ce jeudi 7.01.<br />\r\nMess rpdr Mme GALTIER afin de savoir si possible. <br />\r\n5.01: mma galtier ok mais décale ses clts.','',0,9),(23123,'1',4199,863,4,0,'2010-01-06 10:43:00',0,'6.01: La clte confirme la mise ne place de Mme TOUMI ce vendredi 8.01 à 9h.<br />\r\n07.01 : MESSAGE REPONDEUR POUR INFORMER LE CLIENT QUE L INTERVENANTE PREVUE A EU UN INCIDENT PERSONNEL ET NE PEUT PLUS ASSUMER LA PRESTA / JE LUI PROPOSE LUVUVAMU LES MARDI 08H30 11H30 ET VENDREDI 13H30 16H30 ET SI POSSIBLE UN DEMARRAGE A 13H ET UNE MISE EN PLACE DEMAIN A 13 H OU MARDI PROCHAIN <br />\r\n18.01: Mess rpdr clte pour point qualité suite 1ère presta<br />\r\n25.01: 2nd mess rpdr clte pour point qualité. Je ne remet pas de suivi. La clte appellera ou non<br />\r\n25.01: J\'ai eut la clte qui est trés contente de Mme LULUVAMU. Elle trouve qu\'elle prend des bonnes initiatives, TB. ','',0,9),(23046,'1',5517,0,3,0,'2010-01-04 15:40:00',0,'','',0,2),(23047,'1',5517,0,3,3,'2010-01-05 18:30:00',0,'','-2',23046,2),(23048,'1',5518,0,3,0,'2010-01-04 15:41:00',0,'3 x4h/s','',0,2),(23049,'1',5518,0,3,3,'2010-01-04 15:42:00',0,'','-2',23048,2),(23050,'0',2927,1137,4,0,'2010-01-04 16:41:00',0,'cliente arrête durant le mois de janvier mais reprend normalement en février','',0,14),(24070,'0',1656,494,4,0,'2010-02-01 13:44:00',0,'ANNULATION PRESTA 01/02 MAJ SOFT.','',0,10),(23052,'1',631,0,5,5,'2010-01-04 16:59:00',0,'bonjour,<br />\r\n<br />\r\nje viens de rentrer c\'est pourquoi je ne vous ai pas répondu + tôt.<br />\r\n<br />\r\nj\'ai retrouvé le Tee dans le panier à linge sale (ce n\'était pas une affaire car cela vaut qq. centimes, mais Mme MOREIRA a manqué d\'attention car ils étaient posés très visiblement sur un pull).<br />\r\nMerci pour votre suivi, et mes meilleurs voeux pour l\'année qui commence.<br />\r\n<br />\r\ncourtoisement vôtre,<br />\r\ncecile bachelot<br />\r\n','-2',22928,2),(23057,'1',5012,1304,5,0,'2010-01-04 19:18:00',0,'Cadre tombé derrière commode lors de la dernière presta (bouts de verre retrouvés sur le tapis), photophore cassé => rien de grave pour la cliente, mme Kone avait laissé un mot (en revanche rien pour le cadre, n\'était-il pas tombé avant son départ ?)<br />\r\n<br />\r\nCliente ne veut pas changer d\'intervenante, va discuter avec elle','',0,2),(23277,'1',0,0,3,5,'2010-01-11 12:34:00',0,'Relance 1','-2',23203,19),(23101,'1',5331,1285,4,0,'2010-01-05 16:15:00',0,'5.01 : Comme Mme TAGKNAT est arrêté jusqu\'au 8.01 inclus je propose à la clte 1 presta le 8.01 apm=> pas possible clte jamais là le week-end.','',0,9),(23059,'0',3322,719,4,0,'2010-01-05 09:35:00',0,'5.01: Mess de la clte m\'informant qu\'elle mettait 1 terme au contrat, et qu\'elle souhaite récupérer ses cles.<br />\r\nMess rpdr clte pour lui dire que Mme SINA effectuera sa dernière presta le 7.01, et laissera les clef ds boites aux lettres. Sauf si clt préfère les récupérer à l\'agence.<br />\r\n5.01: La clte confirme l\'annulation de sa presta même si delai inférieur à 72h (j\'ai insisté sur le délai), mais clte maintien l\'annulation.<br />\r\n6.01: Mme SINA déposera les cles de la clte cet apm. Clte ok pour récupérer cles à l\'agence, ce sera son mari.<br />\r\n7.01: Clt a récupéré ses clefs','',0,9),(23060,'1',5520,0,4,0,'2010-01-05 10:05:00',0,'5.01: Clt intéressait par 2x4h/sem. Pers depuis peut sur St Gely - Retraité<br />\r\n11.01: VA a rencontré les clts, presta aisée. Clt souhaite qlqunh pdt 2 sem au moins 1x4h car partent. Démarrage des presta dès fev. 2x4h/sem. => Éventuellement Mme AZZOUZI le mardi ou Mlle MORIN ou Mme CAPLET','',0,9),(23149,'0',5472,1245,4,0,'2010-01-07 10:07:00',0,'le client doit nous envoyer une rib par mail ; le relancer par mail si pas reçu<br />\r\nla demande de prélèvement est remplie cf bon de commande<br />\r\n11.01: Mail clte pour lui redemander son RIB pour prélev auto<br />\r\n14.01: Pas de rpse clt - relancer sem prochaine éventuellement sinon paiera sa 1ère facture par chq<br />\r\n20.01: Pas de RIB reçu => clt paiera 1ère facture par chq et peut-être ns adressera son RIB à ce moment là.<br />\r\n8.02/ mLLE liguori A FAIT 2H LE 5.02','',0,9),(23062,'1',4012,1046,4,0,'2010-01-05 10:25:00',0,'Appel du clt me demandant un état des paiements 2009.<br />\r\nJe lui ai laissé 1 mess sur son rpdr afin de savoir si c\'était l\'attestation fiscale qu\'il souhaitait posséder ou autre doc<br />\r\n5.01: Envoie état compte cltr par mail ','',0,9),(23064,'0',4978,1145,1,0,'2010-01-05 10:49:00',0,'21/12: client a tél : pb repassage sur pull+ pantalon noirs.<br />\r\n<br />\r\nEnquête 2010 : a répondu (BALAN)','',0,12),(23066,'1',1228,1244,4,0,'2010-01-05 11:13:00',0,'5.01: Mme TARDIF m\'a appelée suite à la réception de sa facture. Le 24.12 lui a été facturée or elle l\'avait annulée.<br />\r\nVu VA déduire 1 prest sur janv la 1ère. <br />\r\n5.01: Clte ok pour le 8.01 + envoie d\'1 courrier à ce sujet.<br />\r\nLA PRESTA OFFERTE A ETE SUPPRIME SUITE ABSENCE ROULLOT DONC APPEL DE LA CLIENTE QUI PENSAIT QU ON AVAIT OUBLIE : JE LUI AI REEDITE UNE NOUVELLE FACTURE EN OFFRANT CELLE DU 29.01 MAIS ELLE AVAIT L AIR AGACE/ VERIFIER FA DE FEVRIER CAR IL NA FAUT PAS D ERREUR<br />\r\n26.02: J\'ai contrôler les presta pas d\'erreur + pointage. Elle est bien allée travailler 26+1+12+5 fev chez clte. Seul le 12.02 pas de pointage de fin','',0,9),(23282,'0',5452,1342,4,0,'2010-01-11 13:01:00',0,'11/01/10 presta de 4h pour rattraper la presta du vendredi; maj soft.','',0,10),(23069,'1',5368,0,9,5,'2010-01-05 11:25:00',0,'pouvez vous avoir l\'amabilite de prevenir Melle BY<br />\r\n <br />\r\nde ne pas venir le jeudi 7/01/2010<br />\r\n <br />\r\net de bien vouloir noter que nous ne voulons plus de femme de menage<br />\r\n <br />\r\na partir de ce jour 4/01/20010<br />\r\n <br />\r\nenvoyer moi la facture pour les 6h de menage effectues en decembre 2009<br />\r\n <br />\r\nremerciements<br />\r\n <br />\r\nMAYEUX G.<br />\r\nmayeux gisele<br />\r\n16,cours du 7é art <br />\r\n75019 paris','-2',21884,2),(23070,'1',5368,0,9,5,'2010-01-05 11:29:00',0,'Madame,<br />\r\n<br />\r\nJe vous adresse mes meilleurs vœux pour cette nouvelle année.<br />\r\n<br />\r\nIl n’y avait pas d’intervention prévue le jeudi 07/01 avec mlle By, je vous l’avais envoyé à titre ponctuelle pendant les fêtes car elle avait des disponibilités en attendant de pouvoir vous donner une personne fixe.<br />\r\n<br />\r\nVisiblement, vous ne souhaitez plus faire appel à nos services, cela est-il du au travail de l’intervenante ?<br />\r\n<br />\r\nVotre facture du mois de décembre 2009 vous a été envoyée hier, vous devriez la recevoir dans les prochains jours.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n<br />\r\n','-2',21884,2),(23071,'1',5084,1284,4,0,'2010-01-05 11:43:00',0,'5.01: Appel de la clte m\'informant que MMe SABOUREAU n\'avait pas effectué de presta le 24.12 car scanner du dos? et le 21.12 elle serait partie 30mn avant car douleurs dorsales. Soit 3h30 facturé en trop à la clte. Elle me demande refaire facturation;<br />\r\nVu VA adresse convocation à Mme SABOUREAU<br />\r\n5.01: Nouvelle facture établie','',0,9),(23073,'1',5437,0,9,0,'2010-01-05 12:04:00',0,'','',0,19),(23074,'1',5437,0,9,4,'2010-01-05 12:04:00',0,'Mise en place de la prestation de 4h le mercredi avec Mme Kamara. Malheureusement elle est malade d\'une bronchite la prestation ne pourra donc pas démarrer avant le mercredi 13 Janvier.','-2',23073,19),(23075,'0',5367,1341,4,0,'2010-01-05 12:05:00',0,'05/01/2010 Mme mendes est arrivée en retard, la cliente n\'a pas pu attendre + longtemps annulation prestation.','',0,10),(23076,'1',70,0,9,1,'2010-01-05 12:22:00',0,'Msg laissé sur port cliente : proposition reprise avec mme Camara merc 14h-17h dès le 06/01','-2',22350,2),(23077,'1',5340,0,4,0,'2010-01-05 12:23:00',0,'','',0,19),(23078,'1',5340,0,4,1,'2010-01-05 12:23:00',0,'Mme KAMARA est toujours en arrêt maladie. Elle ne pourra pas intervenir demain. La cliente ne souhaite pas de remplacement. Elle attend le retour de sa femme de ménage la semaine dernière. ','-2',23077,19),(23079,'1',5257,0,9,1,'2010-01-05 12:26:00',0,'2eme msg laissé sur port cliente car pas de retour suite au msg du 15/12','-2',21886,2),(23080,'1',4712,0,9,1,'2010-01-05 12:31:00',0,'1er rdv jeudi à 18h30, puis ensuite ok jeudi 14h-17h avec mme Jean','-2',22464,2),(23081,'1',4712,17,5,0,'2010-01-22 12:36:00',0,'','',0,2),(23082,'1',2086,0,9,1,'2010-01-05 12:57:00',0,'OK mme Camara jeudi 14h30-17h30 à partir du 07/01, 1er rdv le 06/01 à 15h','-2',22672,2),(25186,'1',4769,0,9,1,'2010-02-24 08:34:00',0,'MG : cliente informée que mme Da Silva ne pourra pas travailler chez elle pour raisons personnelles => proposition Ewa jeudi (et Bennet vend non car a besoin que pour repassage cette semaine et ne souhaite pas un homme), puis semaine prochaine L/J en dépannage => cliente OK','1',24620,2),(23084,'1',95,0,7,1,'2010-01-05 13:09:00',0,'Msg laissé sur port client pour connaitre date de reprise exacte car pas de nouvelles !','-2',20656,2),(23085,'1',5107,0,7,1,'2010-01-05 13:10:00',0,'Msg laissé sur port cliente pour proposer Bennet merc 10h-12h dès le 06/01','-2',22388,2),(23086,'1',5403,0,1,1,'2010-01-05 13:13:00',0,'Client appelé pour faire le point, occupé le rappeler','-2',22691,2),(23087,'1',5403,0,1,1,'2010-01-06 14:00:00',1,'','-2',22691,2),(23088,'1',95,0,7,1,'2010-01-05 13:53:00',0,'SMS reçu du client : \" pour le moment ns ne pensons pas reprendre les prestations\"','-2',20656,2),(23092,'0',2862,1229,4,0,'2010-01-05 15:19:00',0,'5.01: Mess rpdr clte pour demander si possibilité d\'avancer de 30mn à 1h la presta de demain suite pot agence.<br />\r\n6.01: Relance clte','',0,9),(23127,'1',5009,1284,5,0,'2010-01-06 17:14:00',0,'6.01 APPEL DE LA CLTE M\'INFORMANT PBLM FACTURE DEC 09;<br />\r\n7.01: Pas d\'annul de la clte au mois de déc. Contrôle pointage pas de pointage 3 & 30.12. Faire avec Mme SABOUREAU pour connaitre les raisons.<br />\r\n7.01: Appel de la clte m\'informant qu\'elle avait annulé sa presta du 30.12 auprès de Mme SABOUREAU. Or je n\'ai pas eut l\'information. La clte conteste mes dires!!! Vérification cahier + mails = aucune informations reçues!!!! Clte souhaite avoir VA. Je me suis permise de signaler à la clte que ns avions certains pblms avec Mme SABOUREAU.<br />\r\n7.01: VA a eut la clte qui n\'est pas satisfaite de mme saboureau. Pblm relationnel... presta + téléphone à sa fille pdt les presta + reste 1h ds salle de bain... Clte souhaite changer d\'intervenante.<br />\r\n07.01 / JE RAPPELLE LA CLIENTE QUI EST TRES MECONTENTE DE MME SABOUREAU QUI TELEPHONE A SA FILLE PENDANT LES PRESTA / PASSE REGULIEREMENT UNE HEURE DANS LA SDB / NE RESPECTE PAS LES CONSIGNES ET LUI A MENTI EN DIANT QU ELLE NOUS AVAIT PREVENU DE L ANNULATION DU 30.12 : LA CLIENTE VEUT CHANGER D INTERVENANTE SUR LE CHAMP !!!<br />\r\n11.01: J\'ai eu M. AUTRAND pour le chgmt d\'aide-ménagère. Je lui ai proposé Mme BAGDDADI le vendredi apm 14/17h. Il va faire le point avec son épouse et ns rappelera pour confirmer mais pense ok. <br />\r\n11.01: La clte accepte ce chgmt<br />\r\n19.01: Mess rpdr clte pour faire point qualité suite chgmt d\'inter.<br />\r\n25.01: Pas de nouvelles de la clte. Je relance via 1 mail. si pas de rpse supprimer le suivi<br />\r\n26.01: Rps par mail de mari de la clte qui est actuellement en déplacement. Il mentionne TBet de voir avec sa femme.','',0,9),(23094,'0',0,1358,7,1,'2010-01-05 15:22:41',0,'Vérification des références','-2',0,2),(23095,'0',0,1358,7,1,'2010-01-05 15:00:00',1,'','-2',23094,2),(23096,'0',3218,0,1,0,'2010-01-05 15:31:00',0,'aucune prestation réalisée en déc 09 -','',0,21),(23097,'1',3582,1321,4,0,'2010-01-05 15:38:00',0,'5.01:! Mess rpdr clte pour faire point qualité sur travail de Mlle SCHMITT<br />\r\n5.01: Clt content de Mlle schmitt. Quand il lui demande qlque chose elle le fait','',0,9),(23099,'1',5521,0,3,0,'2010-01-05 15:54:00',0,'','',0,2),(23100,'1',5521,0,3,3,'2010-01-07 11:00:00',0,'','-2',23099,2),(23102,'0',4685,992,4,0,'2010-01-05 16:34:00',0,'5.01: J\'appel la clte pour lui proposer MLLE MORIN tous les mardi pour rplcer mme lara qui ne souhaite + travailler les vendredi apm. Mme KNOPERT a été déçue du travail de Mlle MORIN. Préfère arrêter pdt 1 mois et reprendre après le temps que nous trouvions qlqun<br />\r\n26.01: Je n\'ai tjrs pers. j\'ai dit à la clte que Mlle MORIN = dispo. et que j\'étais tjrs en cours de recrutement.<br />\r\n9.02: J\'ai eut la clte pour lui proposer Mme RICHARDIERE dispo lundi +mardi +mercredi. La clte m\'a informé qu\'elle avait rdz-vs avec 1 autre Sté. Elle me tiendras au courant la sem. prochaine car elle préfèrerait avoir 1 presta en fin de semaine le vendredi<br />\r\n15.02: J\'ai eut la clte qui a trouvé qlqun le jeudi apm mais veut le vendredi matin. Dc si qlqun dispo le vendredi matin la contacter car cette pers ne pt pas travailler pdt vacances, scolaire.','',0,9),(24765,'1',5732,0,3,0,'2010-02-15 17:36:00',0,'','',0,2),(24766,'1',5732,0,3,5,'2010-02-15 17:37:00',0,'','-2',24765,2),(23104,'0',3307,0,1,0,'2010-01-05 17:05:00',0,'Facturation janvier 2010 : 6 heures à 0, Florence n\'a fait que 2 heures (au lieu de 3 prévues) sur ses 6 dernières prestations.','',0,21),(23105,'0',5459,0,4,0,'2009-12-21 18:46:00',0,'RECU 300€ DE CESUS LE 21/12/09','',0,15),(23106,'0',5461,0,1,0,'2009-12-12 18:57:00',0,'reçu 200€ de césus le 12/12/09','',0,15),(23107,'0',5460,0,1,0,'2009-12-17 19:06:00',0,'RECU 320€ DE CESUS LE 17/12/09','',0,15),(23108,'1',5369,0,9,1,'2010-01-05 19:09:00',0,'A trouvé qq par un autre intermédiaire','-2',21760,2),(23109,'1',5522,0,1,0,'2010-01-05 19:16:00',0,'Madame GRAVIOU Geneviève<br />\r\nPortable : 06 88 60 58 89<br />\r\n92 <br />\r\n<br />\r\nA un coffret smartbox de 3 heures demande si quelqu\'un peut passer vendredi.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 4 janvier 2010 à 14:04<br />\r\n','',0,2),(23110,'1',5522,0,1,1,'2010-01-05 19:17:00',0,'Msg laissé sur port cliente pour avoir plus d\'infos sur le lieu de presta','-2',23109,2),(23111,'1',5523,0,1,0,'2010-01-05 19:23:00',0,'Monsieur WEILL Julien<br />\r\nPortable : 06 60 17 97 86 <br />\r\n<br />\r\nEmail : julien.weill@wanadoo.fr<br />\r\n<br />\r\nA reçu une offre smart pour 3 heures de repassage qui expire dans 1 mois et souhaite en bénéficier.<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Société MENAGE ET COMPAGNIE<br />\r\n<br />\r\nAppel reçu le mardi 5 janvier 2010 à 09:20<br />\r\n','',0,2),(23112,'1',5523,0,1,1,'2010-01-05 19:23:00',0,'Jr/H indifférent, 3h de repassage dans le 11eme','-2',23111,2),(23113,'1',5523,0,1,1,'2010-01-06 11:24:00',1,'','-2',23111,2),(23114,'1',4962,1253,1,0,'2010-01-05 19:45:00',0,'Cliente pas du tout satisfaite de la presta du 04/01. Autant la presta du 28/12 était nickel (clients présents), mais durant celle-ci quasiment rien n\'a été fait : sols pas nettoyés, cuisine a fait uniquement ce que la cliente lui avait laissé sur le mot (à faire en plus !) à savoir nettoyer derrière la gazinière, enlever les épluchures d\'oignons, sdb pas faite. La cliente a été obligée de refaire son ménage le soir à 19h.<br />\r\n<br />\r\nLes clients lui ont offert une boite de chocolats pour Noël, mais elle leur a remis sur la table du salon, sans explication !<br />\r\n<br />\r\n1h offerte. Bien brifer mme Loureiro pour la presta du 11/01 et refaire un point avec la cliente.','',0,2),(23254,'1',4962,0,1,1,'2010-01-08 18:33:00',0,'Msg laissé sur port cliente pour informer du changement d\'intervenante : proposition mme Kone lundi 9h-11h dès le 11/01 (si pas d\'appel entre temps, presta confirmée)','-2',23114,2),(23117,'1',1122,678,4,0,'2010-01-06 08:58:00',0,'06/01/2010 Annulation presta MMe Remilleux MMe Souchard prbles personnels; maj soft.','',0,10),(23204,'1',5545,0,3,5,'2010-01-07 16:54:00',0,'','-2',23203,19),(23205,'1',5545,0,3,1,'2010-01-07 16:50:00',0,'','-2',23203,19),(23119,'1',5323,271,4,0,'2010-01-06 09:31:00',0,'6.01: Appel de la clte m\'informant qu\'elle avait bien annulé le 29.12 or facturée. Contrôle oublie de saisie sur dossier. Aide-ménagère n\'est pas allée faire sa presta. Presta du 12.01 mise à taux 0.00e pour compenser erreure.','',0,9),(23167,'1',1248,271,4,0,'2010-01-07 13:57:00',0,'7.01.10 Mes rpdr clte pour savoir si Mme GARROUMA à compter du 15.01 peut intervenir de 9h à 11h.<br />\r\n12.01: Pas d\'appel de la clte dc ok<br />\r\n12.01: Appel de la clte ok','',0,9),(23429,'0',5498,1316,1,0,'2010-01-15 10:57:00',0,'point qualité / cliente satisfaite des prestas','',0,9),(23125,'1',4817,992,4,0,'2010-01-06 11:42:00',0,'4.01 Mme LARA demande à VA de disposer de ses jeudi apm et de ses vendredi => avancer rpesta de mme doucet entre midi & 2 le jeudi.<br />\r\n6.01: Mess rpdr clte pour lui demander si c\'est possible. ','',0,9),(23126,'0',4946,567,4,0,'2010-01-06 12:15:00',0,'A COMPTER DE CETTE SEMAINE PRESTA RÉDUIT A 2H AU LIEU DE 3H. MAJ SOFT.','',0,10),(23353,'1',5313,0,9,5,'2010-01-13 10:41:00',0,'Bonjour Madame,<br />\r\n <br />\r\nPour le moment nous avons trouvé une solution de notre côté et n\'avons donc plus besoin de vos services.<br />\r\n <br />\r\nNous vous recontacterons si la situation venait à changer.<br />\r\n <br />\r\nMeilleurs sentiments<br />\r\nDenise Fogel<br />\r\n','-2',22693,2),(23231,'0',3995,453,4,0,'2010-01-08 11:43:00',0,'abs enfant malade soft maj ','',0,10),(23232,'0',2547,453,4,0,'2010-01-08 11:49:00',0,'enfant malade soft maj','',0,10),(23183,'1',5541,0,3,0,'2010-01-07 15:19:00',0,'','',0,2),(23151,'0',2478,591,4,0,'2010-01-07 10:44:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23129,'1',215,0,1,1,'2010-01-06 19:04:00',0,'Madame ATLAN<br />\r\nPortable : 06 09 17 22 71<br />\r\n92400 COURBEVOIE<br />\r\n<br />\r\nSouhaite suspendre la prestation du vendredi matin (3h) à compter de ce vendredi 08/01/2010 car elle doit demenager.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 5 janvier 2010 à 11:13<br />\r\n','-2',22198,2),(23130,'1',5079,24,7,0,'2010-01-04 14:00:00',0,'','-2',0,2),(23131,'1',5079,24,7,6,'2010-01-04 14:00:00',1,'1h15 de travail effectué : travail bien fait, miroir pas fait dans sdb => demandé et fait, ne met pas de blouse','-2',23130,2),(23132,'1',1523,86,7,0,'2010-01-04 17:00:00',0,'','-2',0,2),(23133,'1',1523,86,7,6,'2010-01-04 17:00:00',1,'Arrivé fin de presta : cuisine et salon faits en 2h => bien faits mais quantité de travail insuffisante<br />\r\n<br />\r\nPrévoir 2eme contrôle chez un autre client fin février car laissé-allé côté salariée (déjà remarqué lors d\'un contrôle chez mme Peinado)','-2',23132,2),(23134,'1',20,1279,7,0,'2010-01-06 14:00:00',0,'','-2',0,2),(23135,'1',20,1279,7,6,'2010-01-06 14:00:00',1,'Repassage : pas rapide, environ 10min pour une chemise sans plier (fait des faux plis donc doit repasser une 2nde fois)=> demandé de refaire, ok<br />\r\n<br />\r\nMénage : bien fait partout (présent derrière elle)<br />\r\n<br />\r\nPrévoir formation repassage de draps','-2',23134,2),(23136,'1',5151,1214,7,0,'2010-01-06 16:00:00',0,'','-2',0,2),(23137,'1',5151,1214,7,6,'2010-01-06 16:00:00',1,'Salariée parle beaucoup<br />\r\n<br />\r\nRepassage : bcp de repassage 9 chemises => faux plis, montré mais pas contente, n\'a pas refait ce qui était mal fait, elle a été demander à la cliente si elle était satisfaite<br />\r\n<br />\r\nCliente très contente<br />\r\n<br />\r\nMénage : appt sombre donc pas très visible<br />\r\n<br />\r\nPrévoir contrôle autre client','-2',23136,2),(23138,'1',5429,0,9,1,'2010-01-04 18:14:00',0,'Msg laissé sur port cliente pour informée que l\'on n\'a tjs personne à proposer le vendredi matin','-2',22518,2),(23139,'1',2458,0,7,1,'2009-12-31 09:16:00',0,'Msg laissé sur port cliente : personne à proposer pour L/J 9h-11h, n\'y a-t-il pas d\'autres possibilités d\'intervention','-2',22391,2),(23140,'1',2458,0,7,1,'2010-01-05 15:32:00',0,'Msg laissé par la cliente pour savoir si on trouvé qq pr L/J 9h-11h','-2',22391,2),(23141,'1',2458,0,7,1,'2010-01-06 19:06:00',0,'Pas de possibilité L/J en revanche proposition M/V ou L/V mme Tavares 13h30-15h30 => pas possible car sieste des enfts<br />\r\n<br />\r\nVoir avec mme Bohringer pour décaler sa presta L/J 12h-16h et rappeler la cliente','-2',22391,2),(23142,'1',2458,0,7,1,'2010-01-07 10:08:00',1,'','-2',22391,2),(23143,'0',5332,1350,4,0,'2010-01-07 09:39:00',0,'7.01: J\'ai eut la clte qui m\'informe qu\'elle interrompt ses presta du jeudi. La dernière étant ajd\'hui. Maintien sa presta du lundi pdt environs 4 sem.<br />\r\n27.01 J\'ai eut la clte qui maintient ses presta tout le mois de fev. Risque de partir pdt vacances du mois de fév. mais ns appellera à ce sujet.<br />\r\n08.02: La clte annule pdt les 2 sem de congés d\'hiver. Par contre maitient ses presta les lundi de manière définitive. Clte contente de MMe bouytarzisset.','',0,9),(23144,'0',5533,0,3,0,'2010-01-07 09:40:00',0,'CLIENT INTERESSE PAR 2H HEBDO <br />\r\nVOIR QUI ON PEUT METTRE ET TENIR INFORME LA CLIENTE QUI AIMERAIT DEMARRER LES PRESTA DES QUE POSSIBLE<br />\r\nPONS OU UNE NOUVELLE ???<br />\r\n13.01: Ns reecevons demain 3 pers VL sur cette zone géo. Dc voir si profil intéressant ou calculer distance km avec Mme SINA puis appeler clte<br />\r\nMme SINA est à 3.8km de cette clte voir VA<br />\r\n14.01: Mme SINA ok pour cette nouvelle clte 9h/11h. Mess rpdr ce jour à la clte pour lui proposer mise en place le 21.01<br />\r\n14.01/ J\'ai eut la clte qui est ok pour le 21.01. Elle ne sera pas présente dc VA=mise en place. Par contre souhaiterait que le jeudi suivant mme sina intervienne à 8h45 afin de la rencontrer. La clte remettra ses cles chez le voisin, mais envisage de lui remettre 1 cles. Faire le point avec la clte la veille. <br />\r\n25.01: J\'ai eut la clte qui est trés satsifaite de la presta de Mme SINA. Elle l\'atd jeudi à 8h45 à son domicile pour la rencontrer. Je le rappelle à Mme SINA','',0,9),(23147,'0',5258,532,1,0,'2010-01-07 09:53:00',0,'07/01/2010 : cliente très satisfaite','',0,21),(23148,'0',5075,1227,4,0,'2010-01-07 09:52:00',0,'7.01: La clte arrête ses presta car va avoir sa maman pdt 1 moment (qlq mois) dc n\'aura pas besoin de qlqun pour le ménage. Ns rappelera dès qu\'elle aura des besoin. DC j\'arrête le contrat pour ne pas fausser les chiffres.','',0,9),(23152,'1',1596,848,4,0,'2010-01-07 10:50:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23153,'0',1264,273,4,0,'2010-01-07 10:56:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23154,'0',1266,273,4,0,'2010-01-07 10:57:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23155,'0',841,1124,4,0,'2010-01-07 11:03:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23156,'1',2404,915,4,0,'2010-01-07 11:08:00',0,'ANNULATION PRESTA INTEMPÉRIES.','',0,10),(23157,'0',5415,1342,4,0,'2010-01-07 11:19:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23158,'0',5452,1342,4,0,'2010-01-07 11:21:00',0,'ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23159,'0',1507,0,4,0,'2010-01-07 11:25:00',0,'07/01/2010 annulation prestation MME VINCENT enf malade.Laissé mess répondeur maj soft.','',0,10),(23395,'1',0,0,3,1,'2010-01-14 12:01:00',0,'Toujours pas reçu le bon de commande, relance: ont-ils trouvé une autre solution, ou va t-on recevoir leur bon de commande.','-2',22076,2),(23160,'1',5088,1001,4,0,'2010-01-07 11:50:00',0,'07/01/2010 ANNULATION PRESTA INTEMPÉRIE LAISSE MESS RÉPONDEUR; maj soft.','',0,10),(23161,'0',3334,1001,4,0,'2010-01-07 11:56:00',0,'07/01/10 ANNULATION PRESTA INTEMPÉRIE MESS RÉPONDEUR; maj soft.','',0,10),(23162,'1',5126,1273,4,0,'2010-01-07 12:08:00',0,'07/01/10 ANNULATION PRESTA MME TAHRI MALADE, LAISSE MESS RÉPONDEUR.','',0,10),(23163,'0',4971,1273,4,0,'2010-01-07 12:10:00',0,'07/01/10 ANNULATION MME TAHRI MALADE. MAJ SOFT.','',0,10),(23165,'1',1757,569,4,0,'2010-01-07 12:55:00',0,'07/01/10 Madame Lameira prévient à 12h55 qu\'elle n\'a pas effectué sa prestation chez sa cliente du matin (9h-13h), annulation presta. Laissé mess répondeur.','',0,10),(23166,'1',5218,678,4,0,'2010-01-07 13:43:00',0,'07/01/10 ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23169,'0',0,1359,7,1,'2010-01-07 14:17:24',0,'Vérification des références','-2',0,9),(23170,'0',0,1359,7,1,'2010-01-07 15:00:00',1,'','-2',23169,9),(23171,'0',1657,848,4,0,'2010-01-07 14:18:00',0,'07/01/10 ANNULATION PRESTA INTEMPÉRIE.','',0,10),(23172,'1',5536,0,9,0,'2010-01-07 14:35:00',0,'','',0,19),(23173,'1',5536,0,9,4,'2010-01-07 14:35:00',0,'','-2',23172,19),(23174,'1',5537,0,3,0,'2010-01-07 14:38:00',0,'','',0,19),(23175,'1',5537,0,3,4,'2010-01-07 14:38:00',0,'','-2',23174,19),(23178,'1',0,0,3,3,'2010-01-12 11:00:00',0,'','-2',23172,19),(23179,'1',5538,0,3,0,'2010-01-07 15:06:00',0,'','',0,19),(23180,'1',5538,0,3,4,'2010-01-07 15:07:00',0,'','-2',23179,19),(23181,'1',5539,0,3,0,'2010-01-07 15:18:00',0,'','',0,2),(23182,'1',5539,0,3,4,'2010-01-07 15:18:00',0,'','-2',23181,2),(23185,'1',5540,0,1,0,'2010-01-07 15:20:00',0,'Monsieur LE ROMANCER<br />\r\nPortable : 06 07 41 26 78<br />\r\n75005 PARIS 5<br />\r\n<br />\r\nIl s impatiente sérieusement de n avoir pas été rappelé pour la SMART BOX 3h<br />\r\n<br />\r\nIl souhaitait en bénéficier demain<br />\r\n<br />\r\nmerci de le rappeler<br />\r\n<br />\r\nAppel pour Société MENAGE ET COMPAGNIE<br />\r\n<br />\r\nAppel reçu le jeudi 7 janvier 2010 à 14:23<br />\r\n','',0,2),(23186,'1',5540,0,1,1,'2010-01-07 15:20:00',0,'Client informé qu\'une intervention ne sera pas possible le 08/01. Dispo du 12 au 15/01 à partir de 15h.','-2',23185,2),(23287,'1',4242,1080,4,0,'2010-01-11 15:39:00',0,'11.01: La clte a fai tpartir + tôt Mme PHLIP car rentrait avec sa famille.','',0,9),(23190,'1',5523,0,1,1,'2010-01-07 15:22:00',0,'Msg laissé sur port client : proposition Esene jeudi 14/01 9h-12h','-2',23111,2),(23191,'1',2125,199,5,0,'2010-01-07 15:24:00',0,'7.01: Appel de mma koulotham m\'informant qu\'elle avait cassé la brosse WC en passant l\'aspirateur. La clte était présente pdt incident.<br />\r\n7.01: j\'ai eut M. PAULET son épouse étant sortie. Je lui ai fait part de ns adresser soit facture de l\'objet cassé, soit facture du prdt de rplcmt. Le clt ne réclame pas forcément rbrmt de l\'objet. A voir ds la tps. Je lui ai qd même demandé que sa femme appel l\'agence.<br />\r\n13.01: Relance tél clt au sujet de l\'objet cassé.<br />\r\n13.01: La clte a rappelé elle a acheté hier une nouvelle balayette prix d\'environs 15€. Elle ns a déjà adressé la facture.<br />\r\n18.01: VA a reçu facture de la clte','',0,9),(23193,'1',5543,0,3,0,'2010-01-07 15:29:00',0,'','',0,19),(23663,'1',4165,1082,4,0,'2010-01-22 12:40:00',0,'20.01 : Mail de la clte me demendant si possibilité d\'avoi rsa presta de jeudi prochain le vendredi matin. Mlle BRACKMAN pas possible ormis le mardi 26.01. Clte pas interessée. Je pense à Mlle MORIN. Voir avec VA ce qu\'elle en pense<br />\r\n26.01: J\'ai fait le point avec VA on ne préfère pas positionner Mlle MORIN sur cette prestation. J\'ai envoyé 1 mail à la clte pour lui dire que je n\'avais pers sur son créneau horaire. Et que si j\'avais qlqun je lui en ferais part.','',0,9),(23862,'1',5543,0,3,1,'2010-01-07 16:47:00',0,'','-2',23193,19),(23196,'1',5543,0,3,5,'2010-01-07 15:31:00',0,'','-2',23193,19),(23200,'1',1184,0,9,1,'2010-01-07 16:10:00',1,'','-2',23197,2),(23630,'1',4425,0,4,0,'2010-01-21 16:25:00',0,'','',0,10),(23631,'1',5601,0,3,0,'2010-01-21 16:36:00',0,'','',0,2),(23198,'1',1184,0,9,1,'2010-01-06 19:09:00',0,'Madame PERNET Florence<br />\r\nDomicile : 01 47 57 89 65 Portable : 06 19 80 24 71 92300 LEVALLOIS PERRET<br />\r\n<br />\r\nSouhaite savoir quand est ce que la prestataire va revenir en janvier .<br />\r\nMerci de la rappeler<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 6 janvier 2010 à 10:57<br />\r\n','-2',23197,2),(23206,'1',5546,0,3,0,'2010-01-07 17:16:00',0,'','',0,19),(23207,'1',5546,0,3,4,'2010-01-07 17:16:00',0,'','-2',23206,19),(24017,'0',4345,898,4,0,'2010-01-29 17:28:00',0,'bonjour,<br />\r\nMme Sachot annule sa prestation du 18 févrirer<br />\r\ncordialement<br />\r\nDELPHINE GUY<br />\r\n','',0,14),(23209,'1',5548,0,3,0,'2010-01-07 17:50:00',0,'','',0,19),(23868,'1',5548,0,3,4,'2010-01-07 16:52:00',0,'','-2',23209,19),(23211,'1',1322,0,1,0,'2010-01-06 10:55:00',0,'Msg de la cliente pour adresser ses voeux et faire part de sa satisfaction de mme Fortes (très agréable avec les enfts, ils ne se sentent pas agresser !; le mari est content d\'avoir enfin qq qui comprend ce qu\'on lui dit !). 2 presta de réaliser et elle a déjà touché un peu à tout ds la maison.<br />\r\nCliente satisfaite, espère la garder en 2010 !','',0,2),(23401,'0',5434,1354,7,0,'2010-01-14 13:52:00',0,'POINT QUALITE EFFECTUE CE JOUR : PRESTATION DE 3H DE MENAGE SATISFAISANTE / EFFECTIVEMENT PEUT ETRE PAS TRES RAPIDE <br />\r\n19.01 : CLIENT PAS SATISFAIT DES PRESTA DE MME MORIN ET ANNULE LA PRESTA DE JEUDI 21.01 / RAPPELER SON EPOUSE LE LUNDI 25 POUR LUI PROPOSER LES SERVICES DE MME AKANNI LE JEUDI MATIN A MOINS QU ON AIT QQUN EN PERTE HORAIRE<br />\r\n26.01: Mess rpdr de Mme,car fixe = fax, pour lui proposer mise en place de Mlle AKANNI jeud i 28.01 de 9h à 13h.<br />\r\n26.01: Clte confirme presta du 28.01.<br />\r\n29.01: Mess rpdr clte pour point qualité suite 1ère presta + rappel de non rglmt facture du mois de dec. <br />\r\nMlle AKANNI m\'a informée quie pour celle cette presta c\'était bien déroulée. A trouvé clte exigeant et qu\'elle restée dernière hier.<br />\r\n12.02: Reception reglmt dec 09 seulement. Mlle AKKANI m\'informe que la clte annulerait toute les vacances.','',0,9),(23269,'0',4739,1152,4,0,'2010-01-11 11:23:00',0,'Madame, Monsieur,<br />\r\n <br />\r\nComme convenu, je vous transmets la majeure partie de mes dates d\'indisponibilités pour accueillir Madame Le Bris en 2010 :<br />\r\n <br />\r\nles vendredis 15/01, 05/02, 05/03, 09/04, 07/05, 11/06.<br />\r\n <br />\r\nMerci d\'en tenir comte dans vos plannings.<br />\r\n <br />\r\nJ\'en profite pour vous transmettre mes meilleurs voeux pour cette année !<br />\r\n <br />\r\nFlorence Bouckaert<br />\r\n <br />\r\n','',0,14),(23215,'1',5549,0,3,0,'2010-01-08 09:21:00',0,'INTERESSE PAR 3H HEBDO / A FAIT UNE ETUDE COMPARATIVE ET VOULAIT UN RABAIS CAR SOIT SISANT MOINS CHER CHEZ 02 MAIS NOUS LUI SEMBLONS PLUS PRO D OU RDV<br />\r\n13.01: BA a effectué rdz-vs clt qui souhaite 3h/sem. Aimerait fin de semaine. Il amménage mercredi dans son appart, il aimerait 1 presta en début de semaine (mardi), avant la réception de ses meubles.<br />\r\n14.01: MMe SINA pas possible car a 1 nouveau clt => Mme ABBAS le mardi<br />\r\n27.01/Mise en place de MME ABBAS<br />\r\n27.01/ Envoie attestation remise de cles<br />\r\n28.01: Mess rpdr clte pour point qualité - faire point sur tps de la presta car pas de pointage.<br />\r\n28.01: La clte a rappelé pour me dire que ça c\'était bien passé. La presta n\'a été que d\'1h30 car maison en travaux.','',0,9),(38399,'0',2343,1284,7,0,'2011-02-11 11:48:00',0,'CLIENTE PAS CONTENTE DE LA PRESTA DU 8.02 ALORS QUE LA PRECEDENTE ETAIT CONVENABLE CAR DES MOUTONS SOUS LE LIT INTERIEUR BAIGNOIRE NON FAITE !!! TRACES DANS L ESCALIER NON ENLEVEES /JE PROPOSE UN PQ AU DOMICILE LE 22.02 <br />\r\n22.02: VA a effectué un PQ. Maison nickel. Par contre atn à la baignoire mal rincée. Sinon RAS','',0,9),(23217,'1',956,0,5,0,'2010-01-08 09:47:00',0,'MESSAGE REPONDEUR CLIENT POUR L INFORMER QUE JE NE CONSTATE PAS D ERREUR SUR SA FACTURE : MME AGHRABA ABESENTE EN DECEMBRE LE 30 ET LE 31 : PRESTA DU 30 ANNULEE ET NON FACTUREE ET PRESTA DU 31 EFFECTUEE PAR MME GARROUMA SINON AUCUNE ABSENCE (VU AVEC MME AGHRABA ELLE MEME CAR PAS DE POINTAGE POSSIBLE A LEUR DOMICILE )<br />\r\n11.01: Pas d\'appel de la clte j\'annule le suivi','',0,9),(23292,'1',5520,0,3,0,'2010-01-11 16:35:00',0,'CONTACT CLIENT CE JOUR POUR LUI PROPOSER MME BAGHDADI LES JEUDI 14 ET 21 (ANNULATIONS PELLERIN ) ET AZZOUZI EN PLUS SI NECESSAIRE JUSQU A LEUR DEPART EN VACANCES ET METTRE ENSUITE EN PLACE LA PERSONNE DEFINITIVE / LA CLIENTE A L AIR UN PEU FUYANTE ET ME DIT QU ELLE NOUS RAPPELLE','',0,9),(23307,'0',0,1361,7,1,'2010-01-12 11:06:43',0,'Vérification des références','-2',0,9),(23222,'0',5550,0,3,0,'2010-01-08 10:41:00',0,'CONTACT CE JOUR : LE CLIENT EST INTERESSE MAIS DOIT REFLECHIR CAR BUDGET IMPORTANT ET BENEFICIERAIT PLUTOT DU CREDIT D IMPOT : NE PAS RELANCER ET METTRE EN INACTIF SI PAS DE NOUVELLES','',0,9),(23224,'1',4540,1252,7,0,'2010-01-08 11:30:00',0,'','-2',0,2),(23225,'1',4540,1252,7,6,'2010-01-08 11:30:00',1,'Au tel => appel perso, faisait le repassage en même temps, a continué d\'appeler en présence de Bennet (nounou a fait la remarque)<br />\r\n<br />\r\nRepassage OK<br />\r\n<br />\r\nMénage : chbre enfant poussière pas bien faite (bcp poussière sur la lampe, fauteuil)<br />\r\n<br />\r\nTrès mal organisée (ménage chbre enft, repassage, reste ménage !)','-2',23224,2),(23226,'1',2592,1195,7,0,'2010-01-08 14:00:00',0,'','-2',0,2),(23227,'1',2592,1195,7,6,'2010-01-08 14:00:00',1,'Ménage : bien fait, RAS <br />\r\n<br />\r\nNe porte la blouse, client très content','-2',23226,2),(23517,'1',5521,0,9,0,'2010-01-18 17:01:00',0,'2H LUNDI ou MERC AM','',0,2),(23486,'1',0,0,3,3,'2010-01-20 19:00:00',0,'','-2',23206,19),(23444,'1',5152,1336,1,0,'2010-01-15 12:38:00',0,'Bonjour,<br />\r\n <br />\r\nTout s\'est très bien passé mercredi avec Mme Tavares, rien à dire.<br />\r\nSeule petite chose à lui repréciser : il faut bien qu\'elle pense à fermer la porte à clef lorsqu\'elle part de mon domicile - en effet elle n\'était pas fermée à clef lorsque je suis rentrée chez moi mercredi soir.<br />\r\nJ\'ai pensé qu\'elle n\'avait peut-être pas la clef la dernière fois comme j\'étais là quand elle est arrivée.<br />\r\nJe vous remercie d\'avance de lui demander d\'être vigilante là-dessus.<br />\r\n <br />\r\nMerci d\'avance de votre aide et bonne journée,<br />\r\n <br />\r\nAmélie Fouache.<br />\r\n','',0,2),(23320,'1',2194,701,4,0,'2010-01-12 12:01:00',0,'FORFAIT 12 MOIS 2H/SEM. Faire fiche de mission avec aide-ménagère.','',0,9),(23242,'0',5447,0,1,0,'2010-01-08 15:12:00',0,'CLIENTE GLOBALEMENT SATISFAITE DES PRESTATIONS / 2 OU 3 DETAILS QU ELLE VERRA DIRECTEMENT AVEC L INTERVENANTE','',0,9),(23234,'1',741,1341,4,0,'2010-01-08 11:59:00',0,'mme mendes difficultés arriver à l\'heure chez prehn <br />\r\nclte tel mendes se sont arrangées <br />\r\npresta reportée semaine prochaine<br />\r\nno souci ','',0,10),(23505,'0',2437,1097,4,0,'2010-01-18 14:54:00',0,'Mme TOUMI remplacera Mlle SANCHEZ pdt 15 jours du 22.01 au 5.02.10<br />\r\n21.01: Mme TOUMI est passé récupérer ses cles','',0,9),(23236,'1',4451,0,4,0,'2010-01-08 12:55:00',0,'J INFORME LA CLIENTE QUE MLLE VALLESPIR EN RAISON DE LA NEIGE NE POURRA EFFECTUER LA PRESTA / ELLE NOUS RAPPELERA SI EST INTERESSE POUR LA REPORTER MARDI MATIN OU MERCREDI TOUTE LA JOURNEE AVEC VALLESPIR','',0,9),(23237,'1',873,678,4,0,'2010-01-08 12:58:00',0,'1/2 d e+ le 8 janv validé par pointage<br />\r\n1/2 de + A VÉRIFIER LE 15 JANV !!!!','',0,10),(23238,'1',2458,0,7,1,'2010-01-08 13:22:00',0,'Msg laissé sur port cliente : proposition Tavares L/J 8h-10h pas possible plus tard car Bohringer doit être finie à 15h','-2',22391,2),(23239,'1',3974,0,1,0,'2010-01-08 13:25:00',0,'docteur Brigitte MAISON PATOUREAU <br />\r\nassistante : Mme ARNAUD Laurence<br />\r\n<br />\r\njour de visite :<br />\r\n-lundi AM<br />\r\n-mardi matin<br />\r\n-Mercredi matin<br />\r\n-les 2eme + 4eme mercredi du mois<br />\r\n-3eme + 5eme jeudi matin','',0,14),(23240,'1',1611,915,4,0,'2010-01-08 13:55:00',0,'PRESTA FAITE LE VENDREDI 8 JANV','',0,10),(23241,'1',1184,0,9,1,'2010-01-08 14:32:00',0,'OK Boucherrab vend 13h30-15h30 début le 15/01. Proposition 3h le 15/01, le client en discute avec sa femme pour 3h définitivement (2h ménage + 1h repassage)','-2',23197,2),(23572,'1',1137,0,7,1,'2010-01-20 11:35:00',0,'BO: Eva à attendu dehors dans le froid aujourd\'hui car les clients ont oublié de lui laisser les clés. Elle est \"énervée\" la prochaine fois elle rentre chez elle.','-2',23571,2),(23271,'1',3559,1284,5,0,'2010-01-11 11:41:00',0,'11.01: Appel de la clte m\'informant que Mme SABOUREAU n\'est pas venue effectuer sa presta du jeudi 7.01. Or aucune info de la part de MMe saboureau. J\'informe la clte que ns changeons d\'intervenante : Mlle MORIN? Mme CAPLET? Mme CAPLET ne rprd pas. Dc j\'atd de voir les test de demain matin & apm.<br />\r\n13.01: J\'appelle la clte pour lui informer vendredi apm presta puis tous les jeudi apm avec Mlle MORIN; La clte sortira prdt + aspirateur. La clte aimerait 4h pour ce vendredi voir avec Mlle MORIN si possible ou pas.<br />\r\n14.01: Mlle MORIN fera 9/13h VA mise en place - clte sort prdt<br />\r\n18.01: Mlle MORIN a pu faire bas : poussière partout + baie vitrée cuisine & sajour + SDB + 2WC - cuisine plan de travail, gazinière, évier+colonne+micro-onde - aspi+sol partout - HAUT : SDB sauf baignoir + poussière aprtout +balaie & serpillèer (pblm aspi centralisée) + rampe d\'escalier.<br />\r\nClte trés satsifaite de la presta. Souhaiterait avoir 1 autre presta de 4h vendredi prochain.<br />\r\n18.01: Mlle MORIN ok pour 4h ce vendredi matin même horaire. Confirmation clte.','',0,9),(23243,'1',2214,0,4,0,'2010-01-08 16:14:00',0,'mme mhammedi ne peut plus assurer la presta le lundi car trop épuisant ; je propose une intervention le mercredi à 9h avant puy ou à 11h30 après le client puy ; malheureusement les 2 horaires n\'arrangent pas la cliente qui voudrait des interventions de 10h à 12h mais qui en même temps aimerait conserver mme mhammedi ; elle réfléchit et nous rappelle ; si pas ok sur les horaires proposés il faudra changer d\'intervenante. Par précaution j\'annule la presta du 11.01','',0,9),(23245,'1',5013,1253,5,0,'2010-01-08 18:29:00',0,'Bonjour,<br />\r\n<br />\r\nVous trouverez ci-joint l\'enquête de satisfaction.<br />\r\n<br />\r\nCependant, vos questions n\'étant pas assez précise, nous vous faisons part de notre insatisfaction, et nous voudrions changer de femme de ménage.<br />\r\n<br />\r\nEn effet, à plusieurs reprise, nous lui avons demandé de \"cocher\" sur le carnet de liaison ce qu\'elle avait fait sur la liste de taches à faire que nous lui laissons, de façon à savoir ce qu\'il nous reste à faire. A plusieurs reprises nous lui avons rappeler oralement de le faire, mais ça n\'a jamais été fait. Nous nous sommes donc aperçu que dès que nous ne sommes plus avec elle dans l\'appartement, la prestation est de \"moins bonne qualité\".<br />\r\n<br />\r\nPour dernier exemple, la prestation de ce matin : elle s\'est résumée à faire la poussière de la pièce principale. Elle avait quasiment fini cette tache quand nous sommes partis vers 9h50. A notre retour, l\'aspirateur n\'a pas été passé et la SDB pas nettoyée (taches que nous lui avons demandé de faire en plus de la poussière). Nous devons donc vous payer pour avoir enlever de la poussière dans une pièce de 20m2 ? <br />\r\nQu\'est ce qu\'elle a fait jusqu\'à 11h ?<br />\r\n<br />\r\nSinon, elle nous semble très gentille mais elle ne fait pas très attention : ne remet pas les bibelots à leur place, et surtout fait tomber des objets qu\'elle ne ramasse pas toujours (ex: remet les bougies à l\'envers dans les bougeoirs ?).<br />\r\nEnfin, ce qui nous parait étrange c\'est lorsqu\'elle passe la serpillère, ça n\'a pas l\'air de la déranger de marcher sur le sol mouillé qu\'elle vient de nettoyer. Nous sommes obligé de le refaire car il y a des traces de pas forcément une fois sec !<br />\r\nNous pensons qu\'elle ne comprend pas bien le français. Vous avez du la prévenir que nous ne voulions pas de ménage le mercredi 30 décembre, mais elle s\'est quand même présentée, et nous avons du la remercier. <br />\r\npareil pour le mercredi 11 novembre, le mercredi d\'avant nous la prévenons que c\'est férié et que nous la recevrons dans 15 jours, le matin du 11, elle nous téléphone (merci pour la grasse matinée !) pour savoir si elle doit venir.<br />\r\n<br />\r\nLa personne qui est venue en remplacement le mercredi 23 décembre, nous a parue un peu mieux. Peut-être à ré-essayer, si elle est disponible ?<br />\r\n<br />\r\nNous vous remercions de bien vouloir prendre note de notre constat et surtout, pour mercredi prochain, soit vous nous trouver quelqu\'un d\'autre, soit nous effectuerons notre ménage par nous même.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nM.& Mme Beuzelin<br />\r\ntel : 06 64 05 52 32','',0,2),(23246,'1',5013,1253,5,5,'2010-01-08 18:41:00',0,'Madame, Monsieur,<br />\r\n<br />\r\nNous vous présentons nos meilleurs vœux pour cette nouvelle année.<br />\r\n<br />\r\nSuite à votre mail en date du 6 janvier, je vous informe que nous avons bien pris en considération les difficultés rencontrées lors des prestations réalisées par mme Loureiro à votre domicile, et regrettons vivement que la qualité des prestations soit si médiocre.<br />\r\n<br />\r\nAfin de palier à tous ces désagréments, nous vous offrons 1h de prestation sur les \"2h\" réalisées le 6 janvier. En outre, nous vous confirmons un changement d\'intervenante dès la semaine prochaine. Mme Kone venue en remplacement le 23 décembre est disponible le mercredi matin, reste à convenir des horaires d\'intervention. Avez-vous des contraintes à ce niveau? <br />\r\n<br />\r\nDans l\'attente de votre retour, nous restons à votre disposition pour tout complément d\'information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23245,2),(23247,'1',1322,0,1,1,'2010-01-08 18:55:00',0,'Retour de voeux + ravis de voir que les 1eres presta se st bien passées. Ressenti mme Fortes : bon contact avec les enfts et le client, se sent bien','1',23211,2),(23248,'1',4768,0,4,0,'2010-01-08 19:02:00',0,'Monsieur CAYREL<br />\r\nPortable : 06 13 04 65 52 <br />\r\n<br />\r\nDésire que vous le rappeliez car il souhaite déplacer le jour d\'intervention de l\'intervenante la semaine prochaine<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 8 janvier 2010 à 16:10<br />\r\n','',0,2),(23249,'1',4768,0,4,1,'2010-01-08 19:02:00',0,'Msg laissé sur port client pour savoir quel jour il souhaite avoir sa presta + demande de ns rappeler directement sur le port','-2',23248,2),(23250,'1',5522,0,1,1,'2010-01-08 19:27:00',0,'Madame GRAVIOU<br />\r\nDomicile : 01 47 51 79 47 Portable : 06 88 60 58 89 92500 RUEIL MALMAISON<br />\r\n<br />\r\nDésire que vous la rappeliez car une prestation était prevue ce jour à 15h et personne n\'est venue.<br />\r\n<br />\r\nSerait il possible d\'envoyer quelqu\'un lundi à 15h pour la smart experience? Merci de la recontacter au plus tôt.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 8 janvier 2010 à 16:34<br />\r\n','-2',23109,2),(23251,'1',5522,0,1,1,'2010-01-08 19:27:00',0,'Msg laissé sur port cliente : aucune presta prévue ce jour, nous n\'avons même pas les coordonnées pour le lieu d\'intervention, n° de domicile personne injoignable, presta pas possible lundi à 15h car délai trop court, demande de nous recontacter lundi pour pouvoir positionner une presta dans le courant de la semaine','-2',23109,2),(23252,'1',5257,0,9,1,'2010-01-08 19:31:00',0,'Msg laissé sur port cliente : msg bien reçu, intervenante tjs dispo vend, rappeler lundi','-2',21886,2),(23253,'1',5257,0,9,1,'2010-01-11 11:32:00',0,'','-2',21886,2),(23255,'0',4066,1087,7,0,'2010-01-10 09:06:00',0,'07/01/10 : ANNULATION INTERVENANTE NEIGE<br />\r\n11/02/10 ; ANNULATION INTERVENANTE NEIGE (reporté)<br />\r\n25/03/10 : annul. sal (RENAULT) mal. = -3h','',0,12),(23257,'1',676,26,7,0,'2010-01-11 10:00:00',0,'','-2',0,2),(23258,'1',676,26,7,6,'2010-01-11 10:00:00',1,'Passe l\'aspi sur tous les meubles pour faire les poussières, sans mettre de brosse à l\'aspi (même parquet aspiré sans brosse !), cuisine faite avec un chiffon humide en vaporisant du produit dessus. Temps de presta suffisant. Prévoir contrôle en fin de presta dans les semaines à venir (lundi avant 13h).<br />\r\n<br />\r\nMme Thiam a demandé une blouse','-2',23257,2),(23259,'1',3473,1336,7,0,'2010-01-11 11:30:00',0,'','-2',0,2),(23260,'1',3473,1336,7,6,'2010-01-11 11:30:00',1,'Ménage : pas bien du tout, cuisine bouchon cuisine noir par le calcaire => elle pensait que c\'était la couleur d\'origine ! Plaque électrique mal nettoyée, bcp de poussière salon, chbres, ..., sols cheveux et miettes partout (ss table sàm). SDB bcp calcaire ds lavabo et sur pare-douche<br />\r\n<br />\r\nPrévoir autre contrôle','-2',23259,2),(23297,'1',5471,0,1,0,'2010-01-11 17:01:00',0,'MESSAGE REPONDEUR POUR POINT QUALITE<br />\r\nRELANCER SI PAS DE NOUVELLES<br />\r\n12.01: Appel de la clte m\'informant que les presta se passaient bien.Elle déposera CESU ds boite aux lettres VA à St Gely+Bon de commande. <br />\r\n15.01: CESU receptionné','',0,9),(23286,'0',4705,1055,4,0,'2010-01-11 15:27:00',0,'11.01: Mme MAREF m\'appelle pour me demander savoir si peut intervenir les apm mardi ou mercredi au lieu du mercredi matin. Clt ok pour le mardi apm annule le 19.01.','',0,9),(23266,'0',5071,1229,4,0,'2010-01-11 10:34:00',0,'11.01: mME bouaifi a rdz_vs à l\'AMETRA le 251.01 à 14h30. Voir avec BOUAIFI si peu intervenir après le rdz-vs ou autre solution + appeler la clte<br />\r\n18.01/ Point avec mme bouaifi qui n\'a aucune dispo ds la sem. Mess rpdr clte pour informer absence du 21.01. Si elle souhaite 1 presta avec rpclmt?<br />\r\n20.01: Pas de rpse de la clte dc ne souhaite pas de rplcmt','',0,9),(23268,'0',4494,441,4,0,'2010-01-11 10:47:00',0,'ancienne adresse:<br />\r\n2 Rue De La Reyniere<br />\r\n44 700 ORVAULT<br />\r\nnouvelle adresse :<br />\r\n17 rue de Bellevue<br />\r\n44700 ORVAULT','',0,14),(23270,'1',5406,1307,4,0,'2010-01-11 11:31:00',0,'11/01/10 LAISSE MESS MME BRAHMI/MIH DÉMISSIONNE RPLCT MME IRID LE MARDI DE 13H A 17H ATTENTE RÉPONSE. ANNULATION PRESTA.MAJ SOFT.','',0,10),(23273,'1',902,0,1,0,'2010-01-11 12:10:00',0,'Reçu le 11/01/2010 440€ en CESU : 12*20€ au nom de DURAND Béatrice et 10*20€ au nom de FIHEY Alexandra','',0,2),(23358,'1',224,0,1,1,'2010-01-13 11:23:00',0,'Cliente très satisfaite des presta d\'Ewa : repassage très bien, prend des initiatives, respecte demande du client. En a discuté avec mme Gaillard, cette dernière est très satisfaite également. Espère que cela va durer !<br />\r\n<br />\r\nDécembre : Bennet n\'a pas effectué les heures prévues, il lui avait dit qu\'il ne pouvait pas faire toutes les heures ! La cliente dit que la facture est bonne. Elle a croisé Bennet le 04/01 et lui a dit qu\'elle ne le remerciait pas car il n\'avait pas fait toutes ses heures !<br />\r\n ','1',23357,2),(23274,'1',716,0,1,2,'2010-01-11 12:17:00',0,'LRAR reçue ce jour pour informer suspension des presta pdt environ 6 mois (déplacement temporaire à l\'étranfer pour raison professionnelle), dernière presta 18/01/2010','-2',22624,2),(23275,'1',0,0,3,1,'2010-01-11 12:27:00',0,'Elle à trouver quelqu\'un','-2',21427,19),(23276,'1',3775,0,1,0,'2010-01-11 12:30:00',0,'Reçu le 11/01/2010 600€ en CESU','',0,2),(23279,'1',0,0,3,5,'2010-01-11 12:43:00',0,'','-2',23209,19),(23280,'1',0,0,3,5,'2010-01-11 12:46:00',0,'Relance 1','-2',23206,19),(23281,'1',0,0,3,5,'2010-01-07 17:37:00',0,'','-2',23206,19),(23283,'1',5537,0,3,5,'2010-01-11 14:06:00',0,'Email de la part du client \"le poste est déjà pourvu\". Cf mail du 11 janvier','-2',23174,19),(23284,'1',5555,0,3,0,'2010-01-11 14:09:00',0,'','',0,2),(23285,'1',5555,0,3,3,'2010-01-11 14:09:00',0,'','-2',23284,2),(23289,'0',0,1360,7,1,'2010-01-11 15:00:00',1,'','-2',23288,14),(23290,'0',1657,848,4,0,'2010-01-11 16:13:00',0,'Bonjour,<br />\r\n <br />\r\nVeuillez noter que je souhaite annuler les prestations de Mme Moreau à mon domicile pour les dates suivantes : jeudi 18 février, jeudi 25 février et jeudi 4 mars 2010, pour cause de vacances.<br />\r\n <br />\r\nMerci d’en prendre bonne note et de me confirmer réception de ce mail.<br />\r\nCordialement,','',0,10),(23303,'1',5520,0,4,0,'2010-01-12 09:46:00',0,'le client a repris son ancienne aide ménagère ; nous rappelera si besoin car ils avaient eu des soucis avec elle : ils pensaient qu\'elle avait volé des habits<br />\r\n16.02: J\'ai eut la clte. Elle part en congés sera de retour le 9.03=> démarrage le 11.03.10. Inter le lundi 8h30/12h30 et le jeudi apm 13h30/17h30<br />\r\n15.03: Mme GIRAULT ns informe qu\'elle démissionne. Dc on positionne Mme M\'HAMEDI sur ces presta. Clt ok démarrage le 17.03 car clt abst le 19.03. Puis inter le mardi et vendredi matin<br />\r\n18.03: Clmte trés contente de cette 1ère presta. Idem pour Mme M\'HAMEDI. J\'ai convenue avec la clte que je ferais 1 2nd point qualité ds 10 jours.<br />\r\n30.03: La clte est trés contente de Mme M\'HAMEDI.','',0,9),(23299,'1',5429,0,9,1,'2010-01-11 20:01:00',0,'TABARDEL Pamela<br />\r\nPortable : 06 80 23 60 19<br />\r\n75012 <br />\r\n<br />\r\nA demandé a être contactée pour mettre en route des prestations de menage mais n\'a toujours pas été contactée.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 11 janvier 2010 à 19:57<br />\r\n','-2',22518,2),(23300,'1',5429,0,9,1,'2010-01-11 20:02:00',0,'Msg laissé sur port cliente pour informée bonne réception de ses msg via atoocall mais tjs aucune solution pour le vendredi matin. Autre créneau possible ?','-2',22518,2),(23301,'1',5013,0,5,5,'2010-01-11 20:10:00',0,'Bonsoir,<br />\r\n<br />\r\nMerci pour vos vœux, nous vous présentons les notre à notre tour.<br />\r\n<br />\r\nAussi, nous vous remercions de votre rapide réponse.<br />\r\nC\'est entendu pour Madame Kone, peut-elle venir de 9h30 à 11h30 ? Sinon, téléphonez nous au 06 64 05 52 32.<br />\r\nMerci par avance.<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nM. & Mme Beuzelin<br />\r\n','-2',23245,2),(23302,'0',4367,1157,4,0,'2010-01-12 09:28:00',0,'07/1/10 annulation presta serena ns a prévu que mme Barry n\'a pas fait de presta maj soft.','',0,10),(23304,'1',5257,0,9,1,'2010-01-12 10:19:00',0,'OK vend 16h-18h avec mme Alloun. 1er rdv 15/01 18h30, début des presta le 22/01','-2',21886,2),(23305,'1',4147,1321,5,0,'2010-01-12 10:42:00',0,'12.01: Mlle SCHMITT m\'appelle pour m\'informer qu\'elle avait cassé le balai espagnol. Il, était dehors, et avait congelé. En essayant de le défaire il s\'est cassé.<br />\r\n13.01: Mess rpdr clte pour lui informer que Mlle SCHMITT avait cassé son balai espagnol. La clte l\'avait laissé dehors et il avait congelé ds la seau. Mlle SCHMITT a versé de l\'eau chaude dessus et les plastiques ont cédés.Je propose à la cltre de s\'en acheter 1 autre et que ns la rembourserions.<br />\r\n13.01: La clte m\'a rappelé pour me dire que c\'était de sa faute et que ns n\'avions pas à rembourser sa \"bétise\".','',0,9),(23308,'0',0,1361,7,1,'2010-01-12 15:00:00',1,'','-2',23307,9),(23309,'1',2971,1244,4,0,'2010-01-12 11:09:00',0,'12.01/ Mess de la clte sur le rpdr agence. Je l\'appelle sur son portable => mess sur son rpdr<br />\r\n12.01: La clte m\'a rappelé pour m\'informer qu\'elle mettait 1 terme à son contrat pour raison économique (retraite + non imposable depuis investissement cellier). M\'informe que son amie Mme millet aurait aimé le matin au lieu de l\'apm. ','',0,9),(23313,'1',3822,1210,4,0,'2010-01-12 11:22:00',0,'12/01/10 ANNULATION PRESTA DU 19/01/10 MAJ SOFT.','',0,10),(23311,'0',5498,0,4,0,'2010-01-12 11:10:00',0,'12.01: La clte ns avait demandé si ns avions qlqun 2x2h/sem sur carnon. Mme PONS dispo L+J+V 11h45/13h45 + L&J 16h15.<br />\r\nJ\'ai eut la clte pour lui en faire part. Elle en parle à ses parents et ns tiendra au courant.','',0,9),(23469,'1',2404,915,4,0,'2010-01-18 08:55:00',0,'18/01/10 annulation prestation mme Tall malade maj soft','',0,10),(23315,'1',4663,1244,4,0,'2010-01-12 11:24:00',0,'12.01: Mme AUDRAN arrête ses presta et M\'informe que son amie MMe MILLET aimerait le matin. Appeler la clte lundi car actuellement en déplacement.<br />\r\n18.01/ Mail de Mme ROULLOT m\'informant qu\'elle ferait 9/13h chez cette clte à compter du 21.01 car après clte à 14h.<br />\r\n18.01: Mess rpdr clte à ce sujet. <br />\r\n20.01: Pas d\'appel de la clte dc doit être ok. Car elle aurait vu Mme ROULLOT la sem. dernière.','',0,9),(23318,'0',5558,0,9,0,'2010-01-12 11:34:00',0,'Elle a payée en CESU en avance du fait de la validité au 31/12. Montant 100€ pour 5 heures de ménage.<br />\r\n<br />\r\nLes prestations ne pourront avoir lieu que me mercredi (avec une femme...)<br />\r\n','',0,14),(23319,'1',4299,1253,1,0,'2010-01-12 11:35:00',0,'Pas satisfaite des dernières presta de mme Loureiro : sols pas faits, cuvette wc pas nettoyée. Avait appelé la cliente pour décaler ses heures, la cliente était surprise que ce ne soit pas la société qui la contacte pour cela. Précision : nous prévenir impérativement en cas de modification des heures pour des questions d\'assurance (accident travail, objets cassés au domicile du client)','',0,2),(23321,'0',5411,1329,4,0,'2010-01-12 12:24:00',0,'annule presta du 13 car sans news de mme heyer et pas de retour de la feuille de mission','',0,10),(23325,'0',3758,0,4,0,'2010-01-12 13:22:00',0,'PREPARER LE DOSSIER DE LICENCIEMENT POUR DEFAUT DE RECLASSEMENT<br />\r\n9.02: VA a traité laville+ caplet semaine dernière','',0,9),(23352,'1',4675,1174,4,0,'2010-01-13 10:17:00',0,'ANNULATION PRESTA CAUSE TRANSPORT MME MAGNE A PRÉVENU SA CLTE MAJ SOFT.','',0,10),(23336,'0',1827,1269,4,0,'2010-01-12 15:35:00',0,'12.01: La clte souhaite rplcmt avec Ikram BOUYTARSSIZET qu\'elle connait car intervient chez sa voisine.<br />\r\nMme BOUYTARSSIZET ok mardi 11h15/13h15 pdt 3 sem.','',0,9),(25319,'1',5755,0,9,0,'2010-02-26 14:21:00',0,'2*4H DS/FDS','',0,2),(23365,'1',5317,156,4,0,'2010-01-13 15:45:00',0,'13.01: La clte a des cesu a envoyé. Je lui recommande envoie RAR? OU DE PASSER 0 L4AGENCE; La clte passera les déposer.<br />\r\n19.01/ 13 CHQ DE 15.00€ ONT ETE DEPOSE SOIT 1 MONTANT DE 195.00€','',0,9),(23331,'1',5484,0,9,1,'2010-01-12 13:24:00',0,'Cliente informée réception BC + contraintes => impérativement jeudi entre 13h30-16h car cliente travaille en horaires décalés et le jeudi est le jour où elle travaille le plus dans l\'année<br />\r\n<br />\r\nA été très satisfaite de la presta ponctuelle avec mme Beye','-2',23330,2),(23332,'1',5484,0,9,1,'2010-01-13 14:44:00',1,'Faire proposition d\'intervenante si possible jeudi, sinon autre jour en attendant de trouver qq pour le jeudi','-2',23330,2),(23333,'0',3998,853,4,0,'2010-01-12 14:45:00',0,'12/01/10 1h de + à la dde de mme Sailliol maj soft appel clte pr confirmer.','',0,10),(23334,'1',5517,0,9,0,'2010-01-12 14:49:00',0,'2H LUNDI/MARDI (clé chez gardienne)N\'IMPORTE QUELLE HEURE','',0,2),(23337,'1',5523,0,1,1,'2010-01-12 16:26:00',0,'2eme msg laissé sur port client pour confirmer 14/01 9h-12h avec mme Esene => si pas de retour avant 19h, proposer autre client','-2',23111,2),(23338,'0',5156,1269,4,0,'2010-01-12 16:29:00',0,'12.01: Mme DOYE est intéressée par des rplcmt pdt absce de Mlle SANCHEZ;<br />\r\nMess rpdr clte mardi matin 2h avec mme kodja/ ou vendredi apm 3h (je garde lundi + jeudi matin pour mme percebois).<br />\r\n13.01/ lA CLTE OK POUR Le mardi MATIN PDT 2h ou 2h1/2.','',0,9),(23341,'0',5300,1310,4,0,'2010-01-12 16:32:00',0,'Mme KOLM en CP du 18.02 au 5.03 informer clte voir rpclmt<br />\r\n09.02: Mess rpdr clte pour lui proposer des rplcmts avec Mme LAOUI mardi &vendredi 3h aux mêmes horaires que Mme KOLM. <br />\r\n15.02: Mess Mme DEMATTE & Mme KOLM pour la presta du 19.02. Mme KOLM le 18 ou Mme Laoui dès le vendredi?<br />\r\n16.02: Relance Mme DEMATTE pour confirmer si presta vendredi = avec Mme LAOUI<br />\r\n16.02: Clte ok pour le 19.02<br />\r\n24.02: Point qualité avec la clte afin de savoir si tout se déroulé bien. Clte satisfaite.','',0,9),(23503,'0',0,1366,7,1,'2010-01-18 14:46:19',0,'Vérification des références','-2',0,10),(23575,'0',5576,0,1,0,'2010-01-20 12:41:00',0,'SUITE A MA VISITE COMMERCIALE DU 19.01 JE LAISSE UN MESSAGE A LA CLIENTE POUR L INFORMER QUE NOUS MME PONS N EST PLUS DISPO LE MARDI ET QUE NOUS NE POUVONS REPONDRE A SA DEMANDE A CE JOUR / NOUS LA RECONTACTERONS DES QUE NOUS AURONS VALIDER UN CANDIDAT SUR SON SECTEUR<br />\r\n17.02: Mess rpdr Mme GOI pour convocation test 2<br />\r\n26.02: Je relance la cliente du fait que ns embauchions Mme EL EMRANI. Clte interessée pour commencer par 2h/sem, car a actuellement qlqun 2x2/sem mercredi+fin de semaine. Or clte aimerait mardi + fin de semaine. Elle m\'a demandé de le tarif pour 2h (qui lui coûte 2€ de +/heure que sa femme de ménage actuellement) et de 4h (soit 1h de plus). Va en discuter avec son mari et ns informera entre mardi 2.03 et jeudi 4.03. Si ok démarrage le mardi 9.03 matin 9/11h.<br />\r\n<br />\r\n','',0,9),(23390,'0',5571,0,1,0,'2010-01-14 11:51:00',0,'cliente souhaite 2h/semaine<br />\r\nle vendredi entre 8h15 et 17h.<br />\r\n','',0,14),(23346,'1',5563,0,3,0,'2010-01-13 09:36:00',0,'RECO DE MME PONROUCH / LA CLIENTE VEUT 4H HEBDO EN FIN DE SEMAINE IMPERATIVEMENT<br />\r\n18.01: Clte ok pour mise en place le 22.01 à 8h30 avec Mlle AKANNI.<br />\r\n25.01: Mess rpdr clte pour point qualité + connaitre le nbre de cles remis à l\'intervenante<br />\r\n28.01: La clte n\'a pas rappelé. Je reporte le suivi au lundi car demain elle a 1 presta.','',0,9),(23348,'0',0,1362,7,1,'2010-01-13 09:45:25',0,'Vérification des références','-2',0,9),(23349,'0',0,1362,7,1,'2010-01-13 15:00:00',1,'','-2',23348,9),(23350,'0',0,1363,7,1,'2010-01-13 09:49:49',0,'Vérification des références','-2',0,31),(23351,'0',0,1363,7,1,'2010-01-13 15:00:00',1,'','-2',23350,31),(23532,'0',5394,1020,4,0,'2010-01-19 10:35:00',0,'Bonjour,<br />\r\nCes horaires me conviennent et peuvent devenir réguliers. Ils peuvent changer si besoin sans problème.<br />\r\nCordialement,<br />\r\nHélène LE BORGNE<br />\r\n<br />\r\n> Message du 18/01/10 14:41<br />\r\n> <br />\r\nBonjour,<br />\r\nMlle JEAN PRIVAT interviendra demain de 11h15 à 13h15.<br />\r\nJe voulais savoir, si ça ne vous dérangeait pas que ces horaires deviennent régulier.<br />\r\nPourriez-vous me confirmer, que cela vous convient.<br />\r\nCordialement,<br />\r\nMme ARDOUIN<br />\r\n','',0,14),(23354,'1',5403,0,1,1,'2010-01-13 10:50:00',0,'Tout se passe très bien, très satisfait. Surtout ménage, a demandé une fois du repassage. Est autonome, sait prendre des initiatives.','1',22691,2),(23355,'1',5054,0,1,1,'2010-01-13 10:59:00',0,'Msg laissé sur port cliente pour faire un point sur les presta d\'Ewa','-2',22390,2),(23356,'1',5054,0,1,1,'2010-01-14 11:18:00',1,'','-2',22390,2),(23357,'1',224,0,1,0,'2010-01-13 11:22:00',0,'Point après changement intervenante','',0,2),(23359,'1',1267,273,4,0,'2010-01-13 13:11:00',0,'13/01/10 3H DE PRESTA AU LIEU DE 4H MME LAJUGIE MAJ SOFT.','',0,10),(23360,'1',5566,0,9,0,'2010-01-13 14:26:00',0,'5 h/s','',0,19),(23361,'1',5567,0,3,0,'2010-01-13 14:28:00',0,'','',0,2),(23362,'1',5567,0,3,5,'2010-01-13 14:28:00',0,'','-2',23361,2),(23363,'0',4522,1329,4,0,'2010-01-13 14:51:00',0,'13/01/10 annulation prestation fdm accident de voiture.','',0,10),(23364,'0',5243,532,4,0,'2010-01-13 15:02:00',0,'13/01/10 : a annulé prest le jour même : message téléphonique = prest non facturée exceptionnellement, mais rappel du délai de prévenance de 72h.','',0,21),(23367,'1',3874,1252,7,0,'2010-01-13 15:00:00',0,'','-2',0,2),(23368,'1',3874,1252,7,6,'2010-01-13 15:00:00',1,'Appt en bordel : vêtements au sol, ... => 2h pas suffisant <br />\r\n<br />\r\nRepassage : 6 chemises sur cintres, 4 tee-shirts, qq vêtements de femme (environ 45min)<br />\r\n<br />\r\nMénage : demande nettoyage frigo en plus du ménage habituel => frigo fait, sdb, cuisine + aspi passé par Bennet partout<br />\r\n<br />\r\nBcp de poussière derrières les meubles => fait ce qui se voit car le tps ne suffit pas, fait 10-20min en plus à chaque fois','-2',23367,2),(23369,'1',4640,0,1,1,'2010-01-13 15:56:00',0,'ok elle attend qu\'on lui renvoi les factures et elle va régler.','-2',20098,19),(23370,'1',5522,0,1,1,'2010-01-13 16:00:00',0,'Msg laissé sur port cliente pour proposer mme Klein le 21/01 15h-18h','-2',23109,2),(23371,'1',5517,0,9,1,'2010-01-13 16:06:00',0,'OK lundi mme Joseph à partir du 25/01 rencontre à 13h puis faire presta ensuite','-2',23334,2),(23372,'1',5568,0,3,0,'2010-01-13 16:14:00',0,'','',0,2),(23373,'1',5568,0,3,1,'2010-01-13 16:15:00',0,'La cliente était assez surprise... elle a demandé un devis par mail. Merci de respecter sa demande!!! ','-2',23372,2),(23374,'1',5568,0,3,5,'2010-01-13 16:15:00',0,'','-2',23372,2),(23375,'1',5084,1284,5,0,'2010-01-13 16:39:00',0,'11.01: Mme saboureau a appelé VA en pleure pour lui demander de partir suite 1 pblm familiale (accident).<br />\r\n13.01: J\'appelle la clte pour savoir combien de tps Mme SABOUREAU est restée en presta lundi : 1h mais à parler assise ds la cuisine. Mme SABOUREAU est allée chez la clte ce jour sans nous en faire part pour récupérer son absence de lundi. Je ne facture que la presta de ce jour. La clte est satisfaite des presta. Je n\'ai pasp pu faire le point de manière détaillée du fait que Mme SBAOUREAU était présente.','',0,9),(23482,'0',4796,1361,4,0,'2010-01-18 10:23:00',0,'18.01: Mess rpdr clte pour faire point qualité suite 1ère presta avec Mme ABBAS<br />\r\n18.01: Mme HOLLANDE trés contente de MmeABBAS','',0,9),(23412,'1',5410,0,1,0,'2010-01-14 15:38:00',0,'démission bonamy trouver 1 remplacement','',0,14),(23543,'0',0,1368,7,1,'2010-01-19 13:59:46',0,'Vérification des références','-2',0,14),(23376,'1',56,17,5,0,'2010-01-13 17:50:00',0,'Presta du 12/01 : appareil ménager fondu à cause de la chaleur dégagée par la plaque électrique. La plaque n\'a rien.','',0,2),(23377,'1',56,0,5,5,'2010-01-13 17:51:00',0,'Mail envoyé par Steeven :<br />\r\n<br />\r\nMadame, <br />\r\n <br />\r\nVotre intervenante Mme Jean nous a prévenu qu’un incident s’était produit ce jour lors de sa prestation à votre domicile. Nous vous présentons toutes nos excuses et vous rappelons que nous pouvons ouvrir un dossier auprès de notre assurance pour que vous soyez dédommagés. Pour ce faire, conformément à nos conditions générales de vente, merci de nous faire parvenir sous 72 heures une lettre recommandée avec accusé de réception reprenant une brève description de l’objet et la nature des dégâts ainsi que tout élément permettant sa valorisation (facture d’achat, évaluation,…).<br />\r\n <br />\r\nNous restons à votre disposition pour tout complément d’information.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nL’équipe Ménage et Compagnie.<br />\r\n','-2',23376,2),(23378,'1',5484,0,9,1,'2010-01-13 18:58:00',0,'Cliente prévenue attente confirmation d\'un client pour changement jour presta, rappeler demain si pas de retour autre client placer la presta le mardi en attendant de pouvoir la mettre au jeudi.<br />\r\n<br />\r\nMme Miroud mardi ou jeudi 13h-15h<br />\r\n<br />\r\nCode NAN transmis ','-2',23330,2),(23658,'1',5484,0,5,0,'2010-01-22 10:10:00',0,'','',0,2),(23380,'0',0,1116,7,0,'2010-01-13 19:28:00',0,'Msg laissé pour envoi photocopie TS','',0,2),(23381,'0',3299,684,4,0,'2010-01-14 07:01:00',0,'11/01/10 : intervenante absente (enfant malade)','',0,12),(23731,'0',5614,0,3,0,'2010-01-25 11:58:00',0,'MESSAGE REPONDEUR CE JOUR SUITE DEMANDE DE DEVIS DU 04.01 ARRIVEE EN RETARD','',0,9),(23383,'1',3685,1150,4,0,'2010-01-14 09:41:00',0,'14.01: Mme TIRONI m\'informe qu\'à compter d\'ajd\'hui elle intervenait à partir de 12h15 chez la clte. Mail clte de confirmation envoyé ce jour','',0,9),(23385,'1',4540,0,1,0,'2010-01-14 10:59:00',0,'2eme msg laissé sur port cliente pour faire le point sur les presta avec mme Semedo','',0,2),(24278,'0',5496,0,4,0,'2010-02-05 10:55:00',0,'SECOND POINT QUALITE : CLIENT INDULGENTE CAR IL Y AVAIT BEAUCOUP DE RETARD DANS SA MAISON MAIS TROUVE QU ELLE MANQUE DE PERTINENCE ET D INITIATIVES / GLOBALEMENT SATISFAITE / A PEUR QU ELLE LAISSE LA PORTE OUVERTE !!!<br />\r\n1.03: VA a fait point qualité chez clte. Ce qui a été fait fut correctement fait. RAS<br />\r\n','',0,9),(23388,'1',2218,0,1,0,'2010-01-14 11:38:00',0,'','',0,2),(23389,'1',2218,0,1,1,'2010-01-14 11:42:00',0,'2 prestations réalisées par Mme Miroud. Plus efficace que les autres, plus professionnelle. 2-3 petites choses à préciser, mais c\'est normal c\'est le début.','-2',23388,2),(23714,'1',0,0,3,1,'2010-01-28 11:17:00',1,'rappeler suite au mail de l\'offre promo','-2',22720,2),(23391,'0',4494,0,1,0,'2010-01-14 11:52:00',0,'faire attestation fiscale à Mr MIGEON','',0,14),(24738,'1',5484,0,9,5,'2010-02-15 14:08:00',0,'Je vous remercie et attends de vos nouvelles.<br />\r\nCordialement, <br />\r\nAmandyne Gwisdak<br />\r\n','-2',24384,2),(23393,'1',5570,0,3,0,'2010-01-14 11:54:00',0,'','',0,2),(23394,'1',5570,0,3,5,'2010-01-14 11:54:00',0,'','-2',23393,2),(23396,'1',0,0,3,5,'2010-01-08 11:03:00',0,'','-2',23183,2),(23397,'1',3884,1174,4,0,'2010-01-14 12:10:00',0,'14/01/10 ANNULATION PRESTATION MME MAGNE MALADE, MAJ SOFT.','',0,10),(23456,'0',5308,0,1,0,'2010-01-15 16:26:00',0,'cliente satisfaite des prestas','',0,9),(23881,'0',5333,1320,1,0,'2010-01-26 17:44:00',0,'Globalement se passe bien.<br />\r\nElle travaille bien.<br />\r\nJuste elle passe du produit à vitre sur des meubles cirés.<br />\r\nLa cliente lui a demandé de faire les vitres, elle a répondu qu\'elle n\'avait pas l\'habitude d\'en faire. du coup la cliente a insisté, et c\'était bien fait.','',0,14),(24163,'1',4025,0,4,0,'2010-02-03 12:20:00',0,'MME TALEB SERA ABSENTE LE 08.02 / ELLE A PREVENU LA SOEUR DE M. ESCOBAR QUI EST EN CONGES / NE PAS DIRE QU ELLE VA CHEZ ESAIN / ARRANGEMENT AVEC VA','',0,9),(23402,'1',5054,0,1,1,'2010-01-14 14:03:00',0,'Cliente très satisfaite, intervenante gentille, à l\'écoute, prend des initiatives, repassage bien. Espère que ça va continuer comme ça','1',22390,2),(23403,'1',5573,0,3,0,'2010-01-14 14:08:00',0,'','',0,2),(23759,'1',0,0,9,1,'2010-01-28 15:51:00',1,'pour dire si on à quelqu\'un ou pas.','-2',23521,2),(23405,'1',5573,0,3,1,'2010-01-14 19:00:00',0,'Elle aura besoin de nous d\'ici 3-4 mois. Car pour le moment elle n\'est pas en mesure de prendre une femme de ménage de manière hebdomadaire n\'étant à puteaux qu\'une semaine par mois. Elle à nos coordonnées, elle revient vers nous','-2',23403,2),(23406,'0',5452,1342,4,0,'2010-01-14 14:46:00',0,'14/01/10 Annulation prestation. MAJ SOFT.','',0,10),(23407,'1',5130,199,4,0,'2010-01-14 15:10:00',0,'14.01: Mlle KOUNLOTHAM m\'a demandée si elle pouvait intervenir le vendredi de 9h à 11h, car n\'a plus sa clte mme geneste. Si pas de rpse ajd\'hui de la clte c\'est qu\'elle est ok ','',0,9),(23408,'0',4698,0,1,0,'2010-01-14 15:36:00',0,'démission bonamy lui trouver qqun d\'autres','',0,14),(24360,'1',3473,1336,7,6,'2010-02-15 11:30:00',1,'2eme controle; je entre a 10 h chez le client ; la cusine était mal fait.le electro menager n\'étais pas nettoyé,sur le placard beaucoup de tache ,sur le plan de travail il y avais des miettes.sur la hote il y avais des taches de produit j\'ai nettoyé,le client était content<br />\r\n 2eme entrée a midi dans la sdb, le sol n\'a pas bien été laver, la balance n\'a pas été nettoyé ,dans la chambre des enfants sur le tableau les pousiers n\'ont pas été fait. Je demandais de le faire, elle l\'a fait. Le reste sa va.<br />\r\nIl faut controler,<br />\r\n ','-2',23259,2),(23410,'0',5409,0,1,0,'2010-01-14 15:37:00',0,'trouver 1 remplacement','',0,14),(23796,'1',3837,1067,5,0,'2010-01-26 10:30:00',0,'26.01: Mme DOUCINE m\'a appellé pour me dire qu\'elle était trés ennuyée car la clte lui laisse des pts messages \"faire poussière ds wc\", \"Atn aux plus qd vs faites le lit\", \"vitres à faire\". Mme DOUCINE reconnaît qu\'elle n\'a pas fait les vitre depuis déc car mauvais tps, mais aussi doit faire l\'étage maintenant. Je lui ai conseillé de faire des vitres mercredi du fait que le clt lui en ai fait la remarque, et de laisser 1 message sur le carnet de liaison en stipulant ce qu\'elle avait fait et pas fait. Comme ça la clte sera informée. Mme DOUCINE ns rappellera ds environs 1 sem. pour ns dire si amélioration ou pas.','',0,9),(24352,'1',2203,150,7,6,'2010-02-15 09:30:00',1,'Le repassage bien fait,le client contente.','-2',24351,2),(23416,'0',5291,0,1,0,'2010-01-14 15:40:00',0,'trouver 1 remplacement le 21 ou 22 janvier<br />\r\nsuite demission Bonamy','',0,14),(23988,'1',4003,0,1,5,'2010-01-27 16:56:00',0,'Bonjour Magali, <br />\r\n <br />\r\nMerci de votre message. <br />\r\nJe déménage en effet le 31 janvier au <br />\r\n5 bis rue Faubourg Poissonnière <br />\r\n75009 PARIS <br />\r\nM° Bonne Nouvelle (8,9) <br />\r\nGrille : 7582 <br />\r\n<br />\r\nInterphone : Doleac / Imbert / Eckert - sera modifié en février - restera a minima Doleac et Robert <br />\r\nCode Immeuble: 23A45 <br />\r\nAscenseur droite, 4° étage, au fond <br />\r\n<br />\r\nPour des raisons de logistique, je ne souhaite pas que Mme Esseme effectue sa prestation le lundi 1er février. <br />\r\nPour le mois de février, je souhaiterais que Mme Esseme vienne 2h par semaine, puis 3h/sem courant mars - à confirmer. <br />\r\nJ\'espere que cela sera possible - nous avons en effet qq ajustements logistiques à effectuer. <br />\r\n <br />\r\nPremière prestation au 5 bis rue du Faubourg Poissonnière le lundi 8 Février. <br />\r\n <br />\r\nPar ailleurs, je vous confirme que Mme Esseme m\'a bien rendu les clés du 32 rue de moscou. <br />\r\n <br />\r\nVous remerciant de prendre en considération ces modifications.<br />\r\n <br />\r\nJe suis à votre disposition pour toute question. <br />\r\n <br />\r\nBien cordialement <br />\r\n<br />\r\nCharlotte Robert','-2',23930,2),(23418,'0',4158,1001,4,0,'2010-01-14 15:42:00',0,'14/01/10 annulation prestation définitif maj soft;','',0,10),(23419,'0',4158,0,4,0,'2010-01-14 15:43:00',0,'','',0,10),(23589,'1',5589,0,3,0,'2010-01-20 15:28:00',0,'','',0,2),(23420,'1',4011,322,4,0,'2010-01-14 17:14:00',0,'14.01: Mme CALVET a appelé pour m\'informer qu\'elle était allée chez la clte pour sa presta. Clte malade, maison en travaux => la clte a renvoyé Mme CALVET. La clte envisage d\'avoir 1 nouvelle alternance à compter de la sem. prochaine. Vérifier si clte a rappelé pour cela<br />\r\n19.01: Mess rpdr clte pour savori si souhaite nouvelle alternance à compter du 21.01 ou reprise le 28.01. Si pas d\'appel au + tard demain matin => ne souhaite pas de presta le 21.01. <br />\r\n19.01: Clte a laissé 1 mess reprise le 28.01','',0,9),(23421,'1',2614,1209,7,0,'2010-01-15 10:00:00',0,'','-2',0,2),(23422,'1',2614,1209,7,6,'2010-01-15 10:00:00',1,'Repassage : 23 chemises, 6 tee-shirts, 4 polos, draps, nappe, serviettes => mme El Harroussi très rapide (3h30), bien fait<br />\r\n<br />\r\nMénage : bien fait, très rapide <br />\r\n<br />\r\nBennet n\'a jamais vu une femme de ménage qui travaille aussi bien','-2',23421,2),(23423,'1',2603,678,4,0,'2010-01-15 08:50:00',0,'15/1/10 ABS MME SOUCHARD MALADE LAISSE MESS RÉPONDEUR.MAJ SOFT.','',0,10),(23424,'1',2718,678,4,0,'2010-01-15 08:52:00',0,'15/01/10 annulation prestation mme Souchard. Maj soft.','',0,10),(23425,'1',4540,0,4,0,'2010-01-15 07:58:00',0,'Msg laissé sur port cliente pour informer mme Semedo absente ce jour et proposition remplacement Bennet 9h30-12h','',0,2),(23426,'1',4963,0,4,0,'2010-01-15 08:10:00',0,'SMS (sur les 2 n°) pour informer absence mme Semedo ce jour + pas de possibilité de remplacement','',0,2),(23525,'0',1087,1231,4,0,'2010-01-18 17:42:00',0,'Suite ct du clt <br />\r\ncelui ci en difficultés financières arrête les presta espere reprendre ds 3 mois environ<br />\r\nsoft MAJ','',0,10),(23427,'0',5576,0,4,0,'2010-01-15 10:37:00',0,'15.01/ lA CLTE est la maman de mme lombardo. Elle serait interessée par 2x2h/sem. Elle a actuellement qlqun en CESU sans contrat 2x2h. Il y aurait 1 pblm relationnelle + cette pers envisage de partir de Mtp. La clte aimerait déjà avoir 1 presta/sem avec mme pons ','',0,9),(23819,'0',0,1206,4,0,'2010-01-26 12:39:00',0,'26.01: Attestation congés pour enfant malade effectuée pour l\'employeur de M. SCHMITT','',0,9),(23448,'1',2323,0,5,0,'2010-01-15 15:08:00',0,'','',0,2),(23431,'1',233,0,1,1,'2010-01-15 11:01:00',0,'Msg laissé sur port client pour connaitre cause de l\'arrêt définitif + restitution des clés','-2',23430,2),(23432,'1',5429,1336,5,0,'2010-01-15 11:05:00',0,'Bonsoir,<br />\r\n<br />\r\nMadame Tavares est bien venue comme convenu pour faire le ménage ce matin.<br />\r\nMalheureusement, en rentrant ce soir, je m\'aperçois qu\'ont disparu de l\'argent liquide (400€), un netbook (tout neuf) et mon passeport.<br />\r\nJe vais déposer plainte auprès des services de police.<br />\r\nMerci de me contacter demain de toute urgence.<br />\r\n<br />\r\nPaméla Tabardel<br />\r\n','',0,2),(23499,'1',4451,0,4,0,'2010-01-18 14:35:00',0,'J INFORME LE CLIENT QUE MLLE VALLESPIR N A PLUS QUE LE MARDI COMME DISPO / LE CLIENT REFLECHIT ET NOUS RAPPELLE : ON POURRAIT PROPOSER SABOUREAU LE JEUDI AM OU BIEN AKANNI <br />\r\n19.01: La clte a appelé elle rpéfère conserver Mlle VALLESPIR et dc passer au mardi matin. Mlle VALLESPIR informée','',0,9),(23504,'0',0,1366,7,1,'2010-01-18 15:00:00',1,'','-2',23503,10),(23433,'1',0,1336,5,1,'2010-01-15 11:05:00',0,'Point fait avec la salariée : a reçu un sms de mme Falco à 21h17 \"bonjour c\'est mme Falco, je ne retrouve plus un passeport est-ce que vous l\'auriez vu en nettoyant ce matin ?\". Mme Tavares a répondu au sms en disant qu\'elle n\'avait rien vu. Par ailleurs, les clés ont été déposées chez la gardienne en mains propres vers 11h35 (et non tardivement comme le prétend la cliente). Pointage pas fait depuis le 30/12, assure qu\'elle le fait tjs, et que qd ça ne fonctionne pas l\'opératrice annonce la mauvaise manipulation => à vérifier ds qq tps ','-2',23432,2),(23523,'1',5501,0,3,0,'2010-01-18 17:06:00',0,'JE PROPOSE MME SABOUREAU LES MERCREDI MATIN ET VENDREDI AM / LA CLIENTE REFLECHIT ET NOUS RAPPELLE CAR AURAIT AIME UNE PRESTA EN DEBUT DE SEMAINE<br />\r\n19.01: La clte a rappelé pour décliner la proposition. Elle veut 1 presta début & fin de semaine. Elle préfère atdre que l\'on recrute qlqun. Je lui ai dit que ns la tenions informée dès validation d\'1 pers.<br />\r\n26.01: J\'ai eut la clte qui n\'a tjrs pas trouvé qlqun. Elle recherche. La tenir informer dès que ns avons qlqun de bien.<br />\r\n16.02: J\'ai eut la clte pour informée si ok mise ne place de Mme HECKER le 22.02. Clte ravie. Presta lundi et jeudi 14h15/17h45<br />\r\n26.02: Point qualité cliente trés contente de MMe HECKER. Elle travaille vite et bien. Elle fait les choses trés correctement. Clte souhaite ajuster certaine chose ds l\'orga, mais rien d\'important <br />\r\n','',0,9),(23434,'1',3931,0,4,0,'2010-01-15 12:06:00',0,'Msg laissé sur port cliente pour informer mme Klein en visite médicale le 22/01, presta rattrapée le 21/01','',0,2),(23435,'0',5300,1310,4,0,'2010-01-15 12:21:00',0,'15.01: Mess rpdr clte pour lui informer absce de Mme KOLM le vendredi 29.01. Elle se propose d\'intervenir le lundi 25.01 ou le lundi 1er fev si cela intéressait la clte<br />\r\n18.01: Mail de la clte m\'informant ok pour le 26.01 4h et 27.01 3h pr rplcer l\'absence de la salariée. Mail de confirmation à la clte ce jour.','',0,9),(23438,'0',3948,1357,4,0,'2010-02-22 12:29:00',0,'renouveler période d\'essai','',0,14),(24785,'0',0,1394,7,1,'2010-02-16 13:50:45',0,'Vérification des références','-2',0,44),(23440,'0',3948,1360,4,0,'2010-01-15 12:30:00',0,'renouveler période d\'essai au 14/03/10','',0,14),(25682,'0',4246,0,4,0,'2010-03-08 15:59:00',0,'MME SCHMIT MALGRE LES INTEMPERIES EST ALLEE TRAVAILLER CHEZ LA CLIENTE QUI L A RENVOYEE CAR ELLE MEME NE TRAVAILLAIT PAS ET ETAIT LA AVEC SES ENFANTS DONC MAINTIEN DE LA FACTURATION','',0,9),(23443,'1',161,0,4,0,'2010-01-15 12:34:00',0,'Msg laissé sur port cliente pour informer visite médicale le 25/01, presta 12h30-14h30 (2h au lieu de 3h)','',0,2),(23445,'1',5152,0,1,5,'2010-01-15 12:38:00',0,'Bonjour,<br />\r\n<br />\r\nJe suis ravie de voir que la prestation de mme Tavares vous a donné entière satisfaction. Pour la porte, je l’ai contacté, elle m’a dit qu’elle n’arrivait pas à fermer à clé et qu’elle a préféré claquer la porte et vérifier qu’on ne pouvait pas la rouvrir de l’extérieur, plutôt que de casser la clé dans la serrure.<br />\r\n<br />\r\nJe lui ai demandé lors de la prochaine prestation mercredi 20 janvier de nous prévenir si elle rencontrait le même problème afin que nous puissions trouver une solution.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23444,2),(23447,'0',1988,0,4,0,'2010-01-15 14:18:00',0,'CONCERNANT LA PRESTATION DU 21.01 J INFORME LA CLIENTE QUE MLLE SANCHEZ INTERVIENDRA LE MATIN CAR ELLE DOIT ENTRER EN CLINIQUE ENTRE 14 ET 16H','',0,9),(23449,'1',2323,0,5,1,'2010-01-15 15:08:00',0,'Lors de la dernière prestation Mme Ebo à prevenue la cliente que l\'aspirateur était cassé. <br />\r\n','-2',23448,2),(23450,'1',2323,15,5,1,'2010-01-15 15:15:00',0,'Pendant son utilisation le manche rigide s\'est cassé, elle ne sait pas si c\'est elle qui l\'a cassé ou pas. L\'aspirateur fonctionne encore, la tête d\'aspirateur aussi, c\'est juste le manche qui est cassé.','-2',23448,2),(23451,'1',2323,0,5,4,'2010-01-15 15:22:00',0,'SR : Message laissé sur le portable de la cliente l\'invitant à me rappeler','-2',23448,2),(23452,'1',5429,0,5,1,'2010-01-15 11:00:00',0,'Appel cliente pour informer de la démarche à suivre. La cliente souhaite changer la serrure de son domicile car selon elle la femme de ménage aurait garder plusieurs heures les clés avant de les rendre à la gardienne. Je dois lui envoyer un mail après validation auprès de MMA pour lui donner la demarche à suivre','-2',23432,2),(23453,'1',5429,0,5,5,'2010-01-15 15:26:00',0,'Madame,<br />\r\n<br />\r\nJe me permet de vous contacter suite à notre discussion de ce matin relative à la disparition de votre PC, de votre passeport et d’une somme en liquide. Je viens de contacter mon assurance (Cabinet Louvet à Cognac) qui m’a confirmé la démarche à suivre :Vous devez nous faire parvenir sous 72 heures un courrier reprenant les faits ainsi que votre demande de dédommagement pour les objets manquants et la serrure de votre porte accompagné d’une copie de la plainte. En parallèle, nous demandons à notre salariée de remplir une déclaration donnant sa version des faits. <br />\r\nDès réception de vos documents, nous transmettons le dossier complet à notre assureur qui prendra directement contact avec vous par la suite.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nSteeven Roblot','-2',23432,2),(23455,'1',2323,0,5,1,'2010-01-15 15:46:00',0,'Rappel de la cliente. Je lui ai proposé de lui offrir la prestation de cette semaine en dédommagement. Elle est OK, elle ira elle même chez Darty racheter un manche.','-2',23448,2),(23458,'1',1549,26,4,1,'2010-01-15 19:38:00',0,'MG : mme Thiam s\'est présentée ce matin à 9h, il n\'y avait pas de clé chez le gardien, il lui a ouvert la porte d\'entrée pour aller sonner chez le client mais il n\'y avait personne !','-2',23457,2),(23459,'1',1549,0,4,1,'2010-01-15 19:41:00',0,'MG : cliente informée que les clés n\'étaient pas chez le gardien et qu\'il n\'y avait personne à son domicile => va être facturée, réponse \"d\'accord, merci bcp !\"','-2',23457,2),(23460,'1',5045,0,1,0,'2009-11-23 11:13:00',0,'Reçu le 23/11/09 400€ en CESU','',0,2),(23461,'1',5045,0,1,0,'2010-01-15 19:51:00',0,'Msg de la cliente pour dire qu\'elle a été débitée de la facture de dec alors qu\'elle avait envoyé des CESU en avance','',0,2),(23462,'1',5045,0,1,1,'2010-01-15 19:51:00',0,'MG : cliente rappelée, elle n\'avait pas prévu d\'être débitée de cette somme => excuses, erreur de logiciel, régularisation sur janv => modification remise CESU ds logiciel','1',23461,2),(23463,'1',236,16,7,0,'2010-01-18 12:30:00',0,'','-2',0,2),(23464,'1',236,16,7,6,'2010-01-18 12:30:00',1,'repasage bien fait. qualite bien mais longue.le cliente il ma dit qualite bien mais quantité pas assez par rapport à avant. me.Esene il ma dit le client demande plus qualite. Donc je demande me.Esene pour etre rapide.Il faut controler chez Waendendries qd il y a du ménage + autre client pour voir la différence.<br />\r\n<br />\r\nElle a peur des clients','-2',23463,2),(23465,'0',0,1364,7,1,'2010-01-16 09:34:20',0,'Vérification des références','-2',0,30),(23466,'0',0,1364,7,1,'2010-01-16 15:00:00',1,'','-2',23465,30),(23467,'0',0,1365,7,1,'2010-01-16 09:38:00',0,'Vérification des références','-2',0,30),(23468,'0',0,1365,7,1,'2010-01-16 15:00:00',1,'','-2',23467,30),(23470,'0',3744,853,4,0,'2010-01-18 09:30:00',0,'18/1/10 ANNULATION PRESTATION DU 22/01/10 CLTE SOUHAITE NOUVELLE FDM.','',0,10),(23472,'1',1122,1008,4,0,'2010-01-18 09:42:00',0,'18/01/10 Je suis obligée de m\'absenter encore car ma belle mère qui a 90 ans a besoin de d\'aide: je serai absente du 19 janvier au 27 janvier compris. MAJ SOFT.<br />\r\n','',0,10),(23473,'1',1122,1008,4,1,'2010-01-19 09:44:00',0,'PAS PRESTA 22/01 ET 25/01','-2',23472,10),(23475,'1',1067,1244,4,0,'2010-01-18 10:02:00',0,'18.01: Mess rpdr clte afin de savoir is possibilité de commerncer dès 13h pour Mme ROULLOT au lieu de 13h30.<br />\r\n18.01: La clte a appelé pour me dire qu\'elle était ok. Mail Mme ROULLOT. Elle est également satisfaite de son travail','',0,9),(23566,'1',5024,567,4,0,'2010-01-20 09:51:00',0,'20/01/10 ANNULATION PRESTATION DU 25/01/10.MAJ SOFT.','',0,10),(23477,'1',983,0,4,0,'2010-01-18 09:15:00',0,'','',0,2),(23478,'1',983,0,4,1,'2010-01-18 10:03:00',0,'OB: le matin mme berradja m\'a appelée pour me dire qu\'elle était en bas de chez le client et que personne ne répondait à l\'interphone. Je lui ai dit d\'aller chez son client suivant et ai laissé un MSG à Donsimoni.','-2',23477,2),(23479,'1',983,0,4,1,'2010-01-18 10:03:00',0,'OB: Le client m\'a rappelé, il n\'ont pas besoin de la prestation ce jour, ils sont parti hier soir et s\'excusent auprès de la femme de ménage de ne pas avoir pu la prévenir, et de l\'avoir fait se déplacer. Donc prestation facturée.','-2',23477,2),(23481,'0',4522,1329,4,0,'2010-01-18 10:13:00',0,'18/01/10 ARRÊT PRESTATION MAJ SOFT.','',0,10),(23484,'1',99,0,4,0,'2010-01-18 10:33:00',0,'','',0,2),(23485,'1',99,0,4,4,'2010-01-18 10:34:00',0,'BO: appel de Mme Camara à 10h30 pour prévenir d\'un retard. Appelle de la cliente, MSG laissé m\'invitant à me rappeler s\'il était génant pour elle que la prestation ai lieu plus tard.','-2',23484,2),(23490,'1',5578,0,9,0,'2010-01-27 11:52:00',0,'3H/S JOUR INDIF','',0,2),(26307,'1',5578,0,3,0,'2010-01-18 11:52:00',0,'','',0,2),(26304,'1',5578,0,9,1,'2010-03-22 10:18:00',1,'Proposer mme Sivathas mardi AM 13h-16h','-2',23490,2),(23493,'0',5452,1342,4,0,'2010-01-18 11:57:00',0,'18/01/10 1h de + à la dde de la clte, maj soft.','',0,10),(23571,'1',1137,0,7,0,'2010-01-20 11:35:00',0,'','',0,2),(23501,'1',4907,0,4,0,'2010-01-18 14:42:00',0,'J INFORME LA CLIENTE QUE MLLE VALLESPIR N A PLUS QUE LE MARDI COMME DISPO / LA CLIENTE SOUAHITE UNE PRESTA LE 19 AU LIEU DU 22.01 MAIS VOUDRAIT PAR LA SUITE DES PRESTA LE JEUDI ET IDEALEMENT LE VENDREDI. RELANCER LA CLIENTE EN FONCTION DES DISPOS AKANNI ET SABOUREAU<br />\r\n19.01: j\'ai appelé la clte pour lui proposer Mme SABOUREAU le vendredi apm (car en perte horaire) 13h/16h30 clte ok mais souhaiterait la rencontrer auparavant/ MERCREDI MATIN OU JEUDI après 17h15. Voir avec mme saboureau si possibilité . Mise en place le 29.01<br />\r\n22.01: Clte ok pour rencontre le 27.01 à 10h30.','',0,9),(24071,'1',4907,0,1,0,'2010-02-01 13:55:00',0,'cliente satisfait de la première prestation ; n\'a pas vraiment eu le temps de regarder mais fera plus attention vendredi 05.02','',0,9),(23497,'0',4900,1321,4,0,'2010-01-18 12:32:00',0,'Mess rpdr Mlle SCHMITT pour faire point sur les cles dont elle dispose. Car Mme BOUTYARSSIZET a 1 clef qui ne correspond pas à Mme BARLET. Y aurait-il eut 1 mélange entre BARLET/DUCORS-BES? Faire le point avec Mlle SCHMITT +> Mess ce jour.<br />\r\n18.01: Mlle SCHMITT ne possède qu\'une seule clef','',0,9),(23531,'1',2303,915,4,0,'2010-01-19 10:29:00',0,'19/01/10 DÉCALÉE PRESTATION MME TALL MALADE. MAJ SOFT.','',0,10),(23507,'1',600,0,5,0,'2010-01-18 14:53:00',0,'MME ABBAS A EU BEAUCOUP DE MAL A FAIRE TOUTES LES TACHES DEMANDEES A SAVOIR 3 CHAMBRES DU HAUT + 2 SDB + PLAN DE TRAVAIL CUISINE A FOND + SALON SALLE A MANGER !!!<br />\r\nMESSAGE REPONDEUR CLIENTE POUR POINT QUALITE ET REDEFINIR LES TACHES A EFFECTUER EN 2H <br />\r\nPOINT CLIENT LE 20.01 : l\'intervenante doit se charger de l\'étage mais toujours passer un coup d\'aspi rapide dans cuisine et salle à mange et vérifier le plan de travail de la cuisine. En fonction du travail en bas elle fait plus ou moins à fond le haut; elle doit prendre les initiatives qui s\'imposent.<br />\r\n25.01/ Clte confirme presta du 26.01 de 2h. Envisage de faire 1 autre presta le lundi 1er fev. mais doit me le confirmer.<br />\r\n29.01: La clte a laissé 1 mess hier soir demandant que la presta ait lieu à 14h30. Car a ses parents pour le déjeuner.<br />\r\nJ\'ai contacté Mme ABBAS qui avait pris des dispositions pour l\'apm. Mess rpdr clte pour lui dire trop tard pour modifier les horaires.','',0,9),(23587,'1',4451,1259,4,0,'2010-01-20 15:12:00',0,'20.01: Point avec Mlle VALLESPIR qui a 1 chgmt de planning. Ne peut + faire de presta le vendredi. Mme GREVOUL ne souahite pas changer de jour. Mme SABO elle préfère conserver son aide-ménagère et dc accepte de passer au mardi matin.<br />\r\nMllE VALLESPIR dispo le mercredi de 11/17h. Aimerait idéalement presta sur Mtp.','',0,9),(23538,'1',4202,1258,5,0,'2010-01-19 11:24:00',0,'15.01: Appel de MMe MARQUEZ-BIZEAU m\'informant que Mme BAGDADI arrivait + tôt pour effectuer ses presta. Parfois + tôt que 15h15. Or la clte s\'absente souvent et prévoit d\'être de retour que pour sa presta.<br />\r\n19.01: Merss sur rpdr de Mme BAGDADI pour lui rappeler de respecter les horaires au préalablement convenue avec clt!','',0,9),(23701,'1',5410,0,4,0,'2010-01-22 18:20:00',0,'avoir de 3h à 18.5 =55.50 geste commerciale pour annulation moins de 3j pour le 15/01/10','',0,14),(26308,'1',5578,0,3,1,'2010-01-18 11:52:00',0,'','-2',26307,2),(23512,'1',4792,1097,4,0,'2010-01-18 15:28:00',0,'18.01: Mess rpdr clte pour informer que 3 vendredi consécutifs la presta aura lieu de 13h à 15h et non pas de 12h à 14h.<br />\r\n20.01: Pas de nouvelles de la clte c\'est que cela doit être ok.','',0,9),(23514,'1',2603,1008,4,0,'2010-01-18 15:45:00',0,'18/01/10 ARRÊT MALADIE PDT 3 SEMAINES,LAISSE MESS PROPOSE MME LAFARGE PR CETTE SEMAINE PUIS MME MENDES TECELAO PR LES 2 AUTRES SEMAINES. MAJ SOFT.','',0,10),(23515,'1',1050,1361,4,0,'2010-01-18 16:27:00',0,'18.01: Clt souhaite 1 presta de 3h. => Mme ABBAS lundi 25.01 à 13h30. Clt ok.<br />\r\nSMS mme ABBAS','',0,9),(23516,'1',2102,0,1,0,'2010-01-18 16:31:00',0,'Bonjour,<br />\r\n<br />\r\nMelle MARTINE HEMON vient de saisir une demande de virement AXA Banque de 76 Euros à votre attention. Vous le recevrez dans les prochains jours. Cette demande est accompagnée de ce message : <br />\r\n<br />\r\nbonjour <br />\r\nbonne année, <br />\r\nje viens de payer la facture de 12-2009/01-2010 FA5633 <br />\r\nSalutations<br />\r\n','',0,14),(23519,'0',0,1367,7,1,'2010-01-18 17:02:50',0,'Vérification des références','-2',0,9),(23520,'0',0,1367,7,1,'2010-01-18 15:00:00',1,'','-2',23519,9),(23521,'1',5433,0,9,0,'2010-01-18 17:02:00',0,'3H','',0,2),(23522,'1',5433,0,9,4,'2010-01-18 17:02:00',0,'BO: Msg laissé lui indiquant que nous avions bien reçu son bon de commande, et lui précisant que dès le retour de Magalie, on s\'occupera de lui trouver quelqu\'un.','-2',23521,2),(23526,'1',963,359,4,0,'2010-01-19 09:03:00',0,'19/01/10 annulation prestation enf malade, maj soft.','',0,10),(23527,'0',3964,359,4,0,'2010-01-19 09:05:00',0,'19/01/10 ANNULATION ENF MALADE, MAJ SOFT.','',0,10),(23528,'1',5154,472,4,0,'2010-01-19 09:14:00',0,'19/01/10 MME BRISOUX MALADE CLTE PAS DE RPLCT.MAJ SOFT.','',0,10),(23529,'1',5003,1124,4,0,'2010-01-19 09:27:00',0,'19/01/10 ANNULATION PRESTATION PANNE DE VOITURE, MAJ SOFT.','',0,10),(23530,'1',4960,453,4,0,'2010-01-19 09:30:00',0,'19/01/10 PRESTA DÉCALÉE A MERCREDI A PARTIR DE 08H30. MAJ SOFT.','',0,10),(23533,'1',673,1354,5,0,'2010-01-19 10:36:00',0,'19.01: Mail de la clte m\'informant que les placards entrée + sous évier non fait. Mail à Mlle MORIN + faire point avec VA. Car je croyais que tout avait bien été mis au clair avant mise ne place de Mlle MORIN.<br />\r\n20.01: VA a eut Mlle MORIN. Elle a oublié ce que la clte lui avait bien précisé au début!','',0,9),(23535,'1',1757,569,4,0,'2010-01-19 10:58:00',0,'19/01/10 Serait-il possible de réduire la prestation de ce jeudi 21 janvier à 2h? Nous faisons peindre les murs du rdc, il n\'y aurait donc que l\'étage à faire. MAJ SOFT.','',0,10),(23536,'0',721,1229,4,0,'2010-01-19 11:05:00',0,'18.01: Mme BOUAIFI m\'informe que lors de sa dernière presta chez Mme BONIOL la nouvelle gestion de temps fut difficile. La clte a augmenté d\'1h mais lui a demandé bcp de choses à faire : repassage 10 tee-shirt+4 pulls+3 pantalon+ 2 nappes+2coussins+2housses le tout en 3/4d\'h. Le dernier 1/4d\'h elle a fait la pte SdB. Mme BOUAIFI me dit qu\'elle ne peut pas faire les vitres en + sur cette heure complémentaire. Elle peut faire voitres si moins de repassge la prochaine fois. <br />\r\n19.01: Mess rpdr clte pour lui signaler et voir si elle souhaite 1 priorité repassage ou vitres<br />\r\n21.01: Mail de la clte m\'informant que s\'il y a des choses rajoutée comme les vitres c\'est qu\'elles sont à faire dans le temps. La clte souhaite 1 ménage + en profondeur & son repassage. ,J\'informe mme bouaifi ','',0,9),(23620,'1',5597,0,3,0,'2010-01-21 12:17:00',0,'','',0,19),(23621,'1',5597,0,3,5,'2010-01-21 12:17:00',0,'','-2',23620,19),(23539,'1',4962,0,1,0,'2010-01-19 12:35:00',0,'MSG laissé par la cliente indiquant que la premiere prestation avec Mme Koné s\'était bien passée. pourvu que ça dure!!','',0,2),(23540,'1',1561,0,1,0,'2010-01-19 13:00:00',0,'','',0,2),(23541,'1',1561,0,1,4,'2010-01-19 13:01:00',0,'BO: Bennet à trouver la porte pas fermée à clés lorsqu\'il est arrivé.','-2',23540,2),(23542,'0',5397,1262,4,0,'2010-01-19 13:06:00',0,'client annule presta pdt vacances de Mme BONFILS en février<br />\r\n<br />\r\nClient annule la semaine du 19 au 23 avril 2010','',0,14),(23544,'0',0,1368,7,1,'2010-01-19 15:00:00',1,'','-2',23543,14),(23545,'0',0,1369,7,1,'2010-01-19 14:02:44',0,'Vérification des références','-2',0,14),(23546,'0',0,1369,7,1,'2010-01-19 15:00:00',1,'','-2',23545,14),(24645,'1',5596,0,1,0,'2010-02-12 11:45:00',0,'','',0,2),(23952,'0',5634,0,4,0,'2010-01-28 09:54:00',0,'28.01: Clt souahiterait bénéficier de presta de ménage environs 2h.<br />\r\nRdz_vs clt le 2.2 à 18h<br />\r\nle client annule le rdv ','',0,9),(23548,'1',5583,0,3,0,'2010-01-19 14:43:00',0,'RDV FAIT','',0,2),(23549,'1',5583,0,3,1,'2010-01-19 14:43:00',0,'','-2',23548,2),(23550,'1',5583,0,3,3,'2010-01-27 19:10:00',0,'2h/s FDS avec préférence pour le vendredi. Uniquement ménage','-2',23548,2),(23551,'0',4955,359,4,0,'2010-01-19 15:18:00',0,'ARRÊT PRESTA LE 22/01, MAJ SOFT.','',0,10),(23801,'1',5045,836,4,0,'2010-01-26 10:42:00',0,'Msg laissé sur port cliente pour informer abs mme Pereira le 26/01, presta rattrapée le 27/01 même créneau, si pas ok ns rappeler','',0,2),(23555,'1',5584,0,3,0,'2010-01-19 17:09:00',0,'la cliente travaille à Lyon la semaine ; cherche qqun 3h hebdo ; son mari sera présent pendant les prestas : il est malade et ne travaille plus<br />\r\n26.01: j\'ai eut Mlle AKANNI ok pour le jeudi de 14h à 17h dès le 28.01. Mess rpdr clte pour lui proposer.<br />\r\n26.01: Clt ok pour jeudi 14h/17h<br />\r\n29.01: Le clt estime qu\'il n\'a pas eut assez de recul. La presta c\'est qd même déroulée mais préfère que l\'on refasse le point ds 15 jrs.<br />\r\nMlle AKANNI m\'a informée que pour celle cette presta c\'était bien passée. Le clt avait refusé qu\'elle fasse chbres enfants. Elle a fait des vitres, car avait fini 15mn avant.<br />\r\n8.02: Mmlle AKKANI m\'informe que le clt souhaiterait réduire d\'1/2h ses presta car trop de tps.<br />\r\n09.02: Clt confirme presta de 2h30 au lieu de 3h.<br />\r\n12.02: Clt satisfait des presta de Mlle AKANNI.','',0,9),(23557,'0',5533,0,1,0,'2010-01-19 17:17:00',0,'LES CLES DE LA CLIENTE SONT A RECUPERER ET RENDRE AU TABAC PRESSE A COTE DE CHEZ LA CLIENTE','',0,9),(23558,'1',5585,0,3,0,'2010-01-19 17:24:00',0,'','',0,2),(23559,'1',5585,0,3,5,'2010-01-19 17:24:00',0,'','-2',23558,2),(23560,'1',5471,0,5,0,'2010-01-19 17:23:00',0,'POINT AVEC MLLE BRACKMAN SUITE SECONDE PRESTATION :<br />\r\nen 2h il est possible de faire : sols partout, poussière en bas, 3 toilettes, 2 sdb avec un roulement au niveau du nettoyage des vitres de la douche qui ne pourront pas êre faite à chaque fois','',0,9),(23561,'0',4276,1354,4,0,'2010-01-19 17:21:00',0,'19.01: Appel de M.VILA m\'informant qu\'il annulait sa presta de jeudi car est d\'astreinte. Vu VA GESTE CO pas de facturation mais prochaine fois FACTURATION!!!','',0,9),(23562,'0',5575,0,1,0,'2010-01-19 19:37:00',0,'Est contente de la prestation. Il y avait beaucoup de poussière et Cécile a fait ce que la cliente attendait. RAS','',0,26),(23563,'1',5487,0,1,0,'2010-01-19 19:41:00',0,'Jammaa a tout a fait compris ce que la cliente attendait. A fait dans les détails. Pas d\'inquiétude c\'est Super. ','',0,26),(23564,'0',0,1370,7,1,'2010-01-20 08:41:37',0,'Vérification des références','-2',0,12),(23565,'0',0,1370,7,1,'2010-01-20 15:00:00',1,'','-2',23564,12),(23794,'0',2988,253,4,0,'2010-01-26 10:34:00',0,'Bonjour,<br />\r\n <br />\r\nEn réponse à votre information concernant les congés de Mme MASURAIS, je vous confirme que je souhaite avoir une remplaçante pour la semaine du 15 février 2010.<br />\r\n <br />\r\nCordialement<br />\r\n','',0,14),(23568,'0',0,1371,7,1,'2010-01-20 10:45:48',0,'Vérification des références','-2',0,10),(23569,'0',0,1371,7,1,'2010-01-20 15:00:00',1,'','-2',23568,10),(23570,'0',4442,1124,4,0,'2010-01-20 10:53:00',0,'20/01/10 annulation prestation MME BOUNEB pas de voiture. MAJ SOFT.','',0,10),(23573,'0',0,779,7,0,'2010-01-20 11:43:00',0,'PASSAGE DE MME RANGUIN POUR DEPOSER SA LETTRE DE DEMISSION A COMPTER DU 20.01.2010','',0,9),(23574,'0',2580,1124,4,0,'2010-01-20 12:08:00',0,'20/01/10 ANNULATION PRESTATION, MME BOUNEB PAS DE VOITURE MAJ SOFT.','',0,10),(23576,'1',5003,0,4,0,'2010-01-20 14:00:00',0,'20/01/10 Mme Bouneb peut venir faire les 2 heures de prestation de 12h30 à 14h30 tous les mardi à la place de 9h30 à 11h30. MAJ SOFT.','',0,10),(23578,'0',0,779,4,0,'2010-01-20 14:03:00',0,'20.01: Mme RANGUIN doit m\'adresser courrier de dem au 31.12.09.','',0,9),(23579,'0',2831,779,4,0,'2010-01-20 14:04:00',0,'20.01: Mme RANGUIN doit m\'adresser courrier de dem. au 31.12.09.<br />\r\n27.01: Relance T2L2PHONIQUE POUR SON COURRIER; M. ALBRECHT a fait tout les papiers la concernant','',0,9),(23581,'0',5100,1349,4,0,'2010-01-20 14:32:00',0,'presta du 29/01 décalée le 1/02 à 11h30, maj soft.','',0,10),(26084,'1',5909,0,3,0,'2010-03-17 10:59:00',0,'2H/2S 50M²','',0,2),(23583,'1',3637,1055,4,0,'2010-01-20 14:57:00',0,'20.01: Mme MAREF m\'informe que la clte lui a demandé 1 presta en + le 22.1 matin pdt 2 à 3h.<br />\r\n25.01: Pointage irrégulier. Elle a fait 2h30 apm.La mari l\' fait partir 1 peu + tôt.=> fact 2h30','',0,9),(23737,'1',4527,0,1,0,'2010-01-25 12:15:00',0,'Reçu le 25/01 351€ en CESU (avance fact janv et fev)<br />\r\n<br />\r\nAF : 50% au nom de carine lesigne + 50% au nom de thibaut chatelard (même adresse)','',0,2),(23585,'0',2494,594,4,0,'2010-01-20 14:59:00',0,'20.1: Mme JOUVE m\'informe que la clte lui a demandé d\'intervenir le 28.01&4.02 de 14h à 16h au lieu de vendredi matin.<br />\r\n20.01: Mail clte à ce sujet','',0,9),(23586,'0',4939,1231,4,0,'2010-01-20 15:05:00',0,'20/01/10 MME PIERRE A CHANGE DE SAC A MAIN ET A LAISSE LES CLÉS DU CLT CHEZ ELLE. PRESTATION DÉCALÉE AU LENDEMAIN.','',0,10),(24014,'0',2111,0,4,0,'2010-01-29 15:41:00',0,'12/01/10 : Annulation sal.abst. Malade (-3h)<br />\r\n16/04/10 : annul. sal. mal. (BALAN) = -3h<br />\r\n14/05/10 : CP = -3h','',0,12),(23776,'1',5555,0,9,1,'2010-01-25 17:46:00',0,'MG : Msg laissé sur port client pour informer prise en considération demande 1ere rencontre à partir de 19h mais attente confirmation de mme Esene. A rappeler ...','-2',23639,2),(23590,'1',5589,0,3,1,'2010-01-20 15:28:00',0,'Elle a des CESU qu\'elle ne veut pas perdre car ils arrivent à echéance. Aurait besoin de quelqu\'un pour du repassage, et petits travaux (fixer tringle à rideaux, monter étagères etc.)','-2',23589,2),(23591,'1',5590,0,3,0,'2010-01-20 15:30:00',0,'JR INDIF SAUF VENDREDI. HORAIRES INDIF. UN CHAT','',0,2),(23592,'1',5590,0,3,3,'2010-01-26 14:30:00',1,'rdv annulé','-2',23591,2),(23593,'1',5591,0,3,0,'2010-01-20 15:32:00',0,'','',0,2),(23594,'1',5591,0,3,1,'2010-01-20 15:33:00',0,'','-2',23593,2),(23595,'1',5591,0,3,1,'2010-01-20 17:00:00',0,'','-2',23593,2),(23596,'1',956,451,4,0,'2010-01-20 15:35:00',0,'20.01: Relance pour fact dec 09','',0,9),(23597,'1',3325,701,4,0,'2010-01-20 16:28:00',0,'21.01: Dernière relance rar<br />\r\n22.01: Clte n\'a pas pu recevoir son RAR car erreur d\'adresse.','',0,9),(23599,'1',4012,1046,4,0,'2010-01-20 16:40:00',0,'20.01: En,voie mail de relance pour paiement facture dec 09<br />\r\n21.01: Le clt m\'a appelé pour me dire qu\'il ns avait adressé son rglmt début de semaine dernière, voir fin de sem. éventuellemnt. Va ns adresser 1 nouveau rglmt. Si reception entre tps du 1er chq informer clt.<br />\r\n28.01: Réception ce jour du 2nd chq établi par le clt. Mess rpdr clt pour l\'informer reception 2nd chq mais pas le 1er. Si je le reçois je lui en ferait part.','',0,9),(23600,'0',3870,1041,4,0,'2010-01-20 17:04:00',0,'20.01: Clte va ns envoyer ses CESU à solder avant 31.01','',0,9),(23601,'0',0,1372,7,1,'2010-01-21 09:40:12',0,'Vérification des références','-2',0,10),(23602,'0',0,1372,7,1,'2010-01-21 15:00:00',1,'','-2',23601,10),(23603,'1',3637,1055,4,0,'2010-01-21 09:59:00',0,'Rdz-vs visite de reprise suite mi-tps thérapeutique le 15.02 à 16h','',0,9),(23604,'1',2195,482,4,0,'2010-01-21 10:02:00',0,'20.01: Réception demande de prelèv de la clte sans son RIB<br />\r\n21.01: Appel ce jour clte pour l\'informer absence de RIB. Va ns l\'adresser par mail.<br />\r\n25.01: Reception RIB. Après facture du mois de janvier mettre sous PREV. + envoie courrier bq ce jour','',0,9),(23606,'1',5184,1316,4,0,'2010-01-21 10:29:00',0,'21.01: Reception ce jour des 3 CESU de la clte à saisir dès nouvelle facture 3x14.00€=42.00€ et le déduire car prévu le 22.01 au CRCESU ','',0,9),(23607,'0',0,1373,7,1,'2010-01-21 10:30:32',0,'Vérification des références','-2',0,10),(23608,'0',0,1373,7,1,'2010-01-21 15:00:00',1,'','-2',23607,10),(24162,'1',2507,472,4,0,'2010-02-03 11:59:00',0,'03/02/10 annulation presta mme brisoux malade maj soft. Envoyé mail.','',0,10),(24085,'0',0,1379,7,1,'2010-02-01 15:00:00',1,'','-2',24084,19),(23611,'0',1786,421,4,0,'2010-01-21 11:38:00',0,'bonjour Bonnie<br />\r\n <br />\r\ndu fait de la grève aujourd hui je fais 2.5 h chez Plessis et Chazalon<br />\r\n <br />\r\nvu avec eux , ils sont ok<br />\r\n <br />\r\nmerci<br />\r\n <br />\r\nbonne journée<br />\r\n <br />\r\nvalérie<br />\r\n','',0,14),(23612,'1',689,421,4,0,'2010-01-21 11:39:00',0,'bonjour Bonnie<br />\r\n <br />\r\ndu fait de la grève aujourd hui je fais 2.5 h chez Plessis et Chazalon<br />\r\n <br />\r\nvu avec eux , ils sont ok<br />\r\n <br />\r\nmerci<br />\r\n <br />\r\nbonne journée<br />\r\n <br />\r\nvalérie<br />\r\n','',0,14),(23613,'1',5410,1242,4,0,'2010-01-21 11:43:00',0,'Bonjour,<br />\r\nJe prends connaissance de votre offre et vous en remercie : j\'attends donc Mlle SAUPIN vendredi 22/01 à 14h<br />\r\nCordialement.<br />\r\nP ROUCH<br />\r\n','',0,14),(23614,'1',4242,1367,4,0,'2010-01-21 11:42:00',0,'21.01: J\'ai eut la clte suite au mess que je lui ai laissé hier concernant fact du mois de dec. Elle m\'a rappelée pour me dire qu\'elle avait envoyé Chq sem dernière! Or rien reçu à ce jour.<br />\r\nLa clte va m\'adresser nouveau Chq dc si réception entre tps, informer clte <br />\r\n25.01: Reception ce jour du reglmt de déc mais que la clte a effectué suite à mon appel le 18.01! Mais non c\'est son 1er chq que je viens de recevoir du fait que j\'ai appelé la clte seulement le 21.01 d\'après mon suivi. Je rappel dc la clte pour lui dire. Elle est en ligne me rappelera.','',0,9),(23615,'0',5372,0,4,0,'2010-01-21 11:50:00',0,'Changement, le client ne souhaite ni le lundi AM, ni le mercredi AM<br />\r\nIL PRÉFÈRE INTERVENTION LE MATIN.','',0,14),(23616,'1',5596,0,3,0,'2010-01-21 12:12:00',0,'','',0,2),(23617,'0',5527,1348,1,0,'2010-01-21 12:12:00',0,'21/01/2010 : message sur bv domicile pour connaitre satisfaction ','',0,21),(23618,'1',5596,0,3,1,'2010-01-20 19:00:00',0,'','-2',23616,2),(23619,'1',5596,0,3,5,'2010-01-21 12:13:00',0,'','-2',23616,2),(23622,'1',4674,1284,4,0,'2010-01-18 12:27:00',0,'18.01: Clt qui souhaite 1 presta ponctuelle d\'ici la fin de semaine. => Mme SABOUREAU perte horaire de 5h dispo jeudi apm.<br />\r\n19.01: Pas de nouvelle de Mme SABOUREAU ne nous a pas adressé sms suite venue de lundi 18.01 où remise d\'1 portable<br />\r\n20.01: Tjrs pas de nouvelles de Mme saboureau<br />\r\n21.01: sms de mma saboureau ajd\'hui à 13h35 à VA!!!!','',0,9),(23625,'0',2312,1371,4,0,'2010-01-21 14:08:00',0,'MME SAGOT SOUHAITE RAPIDEMENT UNE PRESTA LE VENDREDI','',0,10),(23624,'1',2493,594,4,0,'2010-01-21 12:41:00',0,'18.01: Mail clte me demandant 1/2 de +6 sur sa presta du 20.01. Mme JOUVE ok','',0,9),(23626,'0',3948,253,4,0,'2010-01-21 15:32:00',0,'carte abonnement semitan fin avril 2010<br />\r\nlui demander son renouvellement','',0,14),(23628,'0',3948,475,4,0,'2010-01-21 15:35:00',0,'carte semitan prend fin le 14/03/2010<br />\r\nlui demander son renouvellement ou arrêt remboursement carte','',0,14),(26876,'1',3473,0,4,1,'2010-03-29 15:03:00',0,'SMS: Bonjour, je vous confirme la venue de mme Tavares le 01/04 de 13h à 16h. Cdlt, Magalie','-2',26835,2),(23632,'1',5601,0,3,1,'2010-01-21 16:36:00',0,'','-2',23631,2),(23633,'1',5602,0,3,0,'2010-01-21 16:38:00',0,'','',0,2),(23634,'1',5602,0,3,1,'2010-01-21 16:38:00',0,'Elle veut quelqu\'un toutes les 2 semaines, pour du repassage. Elle va trouver une autre solution. <br />\r\n','-2',23633,2),(23635,'1',5603,0,3,0,'2010-01-21 16:40:00',0,'','',0,2),(23636,'1',5603,0,3,1,'2010-01-21 12:41:00',0,'','-2',23635,2),(23637,'1',5603,0,3,1,'2010-01-21 16:44:00',0,'','-2',23635,2),(23638,'1',1261,0,9,0,'2010-01-21 16:44:00',0,'6H/S EN 2 X3.','',0,2),(23639,'1',5555,0,9,0,'2010-01-21 17:01:00',0,'','',0,2),(23640,'1',2795,0,9,0,'2010-01-21 18:08:00',0,'3 x2h/s Mardi/Vendredi ou Mercredi/Vendredi','',0,19),(23641,'0',1634,0,1,0,'2010-01-21 18:17:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(23642,'0',1634,371,1,1,'2010-01-22 13:00:00',1,'','-2',23641,20),(23643,'0',3029,0,1,0,'2010-01-21 18:17:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(23644,'0',3029,728,1,1,'2010-01-22 13:00:00',1,'','-2',23643,20),(23645,'0',3122,0,1,0,'2010-01-21 18:17:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(23646,'0',3122,0,1,1,'2010-01-22 13:00:00',1,'','-2',23645,20),(23647,'0',4534,0,1,0,'2010-01-21 18:17:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(23648,'0',4534,877,1,1,'2010-01-22 13:00:00',1,'','-2',23647,20),(23649,'0',4666,0,1,0,'2010-01-21 18:17:55',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(23650,'0',4666,0,1,1,'2010-01-22 13:00:00',1,'','-2',23649,20),(23651,'0',0,371,7,1,'2010-01-21 18:17:55',0,'Compte-rendu visite médicale','-2',0,20),(23652,'0',0,371,7,1,'2010-01-21 13:00:00',1,'','-2',23651,20),(23653,'0',0,1374,7,1,'2010-01-21 20:31:40',0,'Vérification des références','-2',0,30),(23654,'0',0,1374,7,1,'2010-01-21 15:00:00',1,'','-2',23653,30),(24262,'1',5670,0,3,1,'2010-02-04 15:21:00',0,'OK pour une prise de RDV. Elle me rappel avant le 13 férvier car pour le moment elle ne connait pas son planning.','-2',24257,2),(23655,'1',5563,1367,4,0,'2010-01-22 09:18:00',0,'Envoie courrier bq autorisation prélèvement.','',0,9),(24158,'1',5563,0,1,0,'2010-02-03 11:40:00',0,'POINT QUALITE EFFECTUE CE JOUR : CLIENT SATISFAIT DES PRESTATIONS','',0,9),(23659,'0',5203,1323,4,0,'2010-01-22 10:16:00',0,'bonjour<br />\r\n <br />\r\ncarine vient de me joindre pour me dire qu elle est totalement bloquée du dos et qu elle ne pourra pas aller chez mme Bonnefon aujourd hui , ni travailler du tout ce jour<br />\r\n <br />\r\nj ai laissé un mesage vocal à mme Bonnefon pour la prévenir<br />\r\n <br />\r\nvous voyiez pour l\'organisation <br />\r\n <br />\r\nbon courage <br />\r\n <br />\r\nbonne journée<br />\r\n <br />\r\nvalérie<br />\r\n','',0,14),(23660,'1',5484,0,5,1,'2010-01-22 10:10:00',0,'BO:Mme Miroud tres gentille mais la qualité de la prestation de Mme Beye était mieux. Ils ne souhaitent pas continuer avec Mme Miroud. <br />\r\nLa cliente souhaite que l\'on récupère ses clès pour les donner à Mme Beye en lui précisant que la clés de l\'appartement sera scotchée sur le plafond de la boite à lettres. Annulation de la presta du 28 pour vacances aux USA','-2',23658,2),(23661,'1',4727,1200,5,0,'2010-01-22 12:08:00',0,'22.01: La clte a appelé l\'agence pour signaler un dégat au sein de son domicile. Mlle JUCQUIN aurait \"cassé\" sa vasque de salle de bain. Il y a un impact où l\'on pourrait voir au travers! Appel Mlle JUCQUIN qui n\'a rien fait tomber. Elle m\'a informée qu\'elle avait trouvé la vasque fissurée dans divers sens avec un point d\'impact. Mais qu\'elle n\'avait rien fait. Elle m\'a informée que la clte n\'était pas en grande forme. Il est vrai que je l\'avais eut le 20.01 où elle avait absolument tenue que je la félicite!!!Voir VA par rapport à ce dossier. J\'ai déjà informé Mlle JUCQUIN que si nous faisions une démarche assurance elle devra nous apporter 1 attestation. <br />\r\n22.01 / mme juquin a remarqué que le lavabo était fissuré mais n\'en a pas fait part à la cliente et n\'y est pour rien ; mme lehucher est très perplexe car elle vit seule et ne voit pas comment cela a pu se produire ; je lui explique que je ne peux pas faire marcher l\'assurance dans la mesure où la responsabilité de la salariée n\'est pas engagée','',0,9),(23665,'0',1278,112,4,0,'2010-01-22 13:58:00',0,'22/01/10 ANNULATION PRESTATION DU 29/01/10.MAJ SOFT.','',0,10),(23736,'1',0,0,3,1,'2010-01-25 12:12:00',0,'','-2',23393,2),(23668,'0',5605,0,3,0,'2010-01-22 14:42:00',0,'LE CLIENT SOUHAITERAIT ENTRE 2 ET 3H DE PRESTA PAR SEMAINE LE LUNDI MATIN DE PREFERENCE CAR VEUT ETRE PRESENT PENDANT LES PRESTA','',0,9),(23680,'0',5605,0,3,0,'2010-01-22 16:10:00',0,'le client rappelle pour annuler le rdv car on lui a dit que c\'était beaucoup trop cher','',0,9),(24643,'0',3995,453,4,0,'2010-02-12 11:35:00',0,'prble de voiture annulation soft','',0,10),(23670,'0',5606,0,1,0,'2010-01-22 14:54:00',0,'Il y a 2 prestations qui lui sont facturées car elle offre 2X2h à une amie.<br />\r\nTout doit lui être facturée au 31/12/09<br />\r\ndonc 1ere presta: LYNDA le 31/12<br />\r\n2eme presta saisi sur olivier mais voir qui ont lui met quand la cliente est dispo le jeudi AM ou mercredi AM<br />\r\n<br />\r\nCliente : Mme DEBOUT 02.40.40.14.93<br />\r\n142/144 Bd des Anglais<br />\r\n5eme étage à gauche en sortant de l\'ascenseur<br />\r\n','',0,14),(23671,'1',5607,0,3,0,'2010-01-22 14:55:00',0,'','',0,2),(23672,'1',5607,0,3,1,'2010-01-22 14:55:00',0,'','-2',23671,2),(23673,'1',5607,0,3,5,'2010-01-22 14:55:00',0,'','-2',23671,2),(23675,'0',5447,0,5,0,'2010-01-22 15:28:00',0,'JE FACTURE UNE SEULE HEURE SUR LA PRESTA DU 19 QUI FUT DESASTREUSE !! LA CLIENTE RESILIE SON CONTRAT ET A TROUVE UNE AUTRE SOLUTION<br />\r\nPRESTA DU 19.01 : NE RESPECTE PAS LES CONSIGNES (N A PAS FAIT LES ROBINETS DE LA SDB NI LA CUVETTE DES TOILETTES)/ A PASSE LA SERPILLERE A L ETAGE SANS AVOIR PASSE L ASPI AVANT ET DU COUP IL Y AVAIT SUR LA SERPILLERE UN PAQUE T DE POUSSIERE MOUILLE DEGOUTANT / ESCALIER NON ASPIRE PLEIN DE MINONS <br />\r\n8.02: La clte était passé avant mon départ en congés le 28.01.10','',0,9),(24406,'1',2399,212,7,5,'2010-02-08 14:03:00',0,'MAIL DU CLT POUR ARRET DU CONTRAT; DERNIERE PRESTA LE 12/02/10;','-2',24405,10),(23677,'1',4660,0,7,0,'2010-01-22 15:36:00',0,'MME MHAMMEDI M INFORME QU ELLE NE PEUT PAS POINTER CAR PAS DE TEL FIXE CHEZ CE CLIENT','',0,9),(23678,'0',616,0,4,0,'2010-01-22 15:36:00',0,'Mme LECOMTE ne souahite pas de prestation le 2/02/10','',0,14),(24351,'1',2203,150,7,0,'2010-02-05 17:00:00',0,'','',0,2),(23740,'1',5570,0,3,1,'2010-01-25 12:17:00',0,'Elle est au bureau la rappeler plus à partir de 18h','-2',23393,2),(24021,'1',5591,0,3,5,'2010-01-22 17:19:00',0,'','-2',23593,2),(23682,'1',5596,0,3,1,'2010-01-26 17:21:00',0,'','-2',23616,2),(23683,'1',5591,0,3,5,'2010-01-29 17:25:00',0,'OFFRE PROMO','-2',23593,2),(23684,'1',5601,0,3,4,'2010-01-22 13:00:00',0,'','-2',23631,2),(23749,'1',0,0,3,1,'2010-01-25 13:01:00',0,'Veut 3h/15jours elle va s\'adresser un quelqu\'un en mesure de répondre à sa demande.','-2',23635,2),(23686,'0',2151,310,1,0,'2010-01-22 17:26:00',0,'22/01/10 envoi enquete satisfaction ','',0,21),(23766,'1',5607,0,3,1,'2010-01-27 16:01:00',0,'Mail reçu, elle à toute les infos, nous rappel si elle passe par nous.','-2',23671,2),(23688,'1',0,0,3,1,'2010-01-22 17:28:00',0,'Appel cliente, toujours pas reçu son bon de commande','-2',19464,2),(23689,'0',2066,532,1,0,'2010-01-22 17:29:00',0,'22/01/10 : envoi enquete de satisfaction','',0,21),(23690,'0',2064,1230,1,0,'2010-01-22 17:30:00',0,'22/01/10 : envoi enquete de satisfaction','',0,21),(23691,'1',0,0,3,5,'2010-01-22 17:29:00',0,'Rappeler la cliente car toujours pas reçu le bon de commande','-2',22076,2),(23692,'0',3769,743,1,0,'2010-01-22 17:30:00',0,'22/01/10 : envoi enquete de satisfaction','',0,21),(23693,'0',5343,1317,4,0,'2010-01-22 17:31:00',0,'22/01/10 : envoi enquete de satisfaction','',0,21),(23694,'1',0,0,3,1,'2010-01-12 15:31:00',0,'','-2',23181,2),(23695,'0',5287,1230,1,0,'2010-01-22 17:31:00',0,'22/01/2010 : envoi enquete de satisfaction','',0,21),(23696,'1',0,0,3,5,'2010-01-12 18:00:00',0,'','-2',23181,2),(23697,'1',0,0,3,5,'2010-01-22 17:32:00',0,'Cliente relancée (offre promo) suite au mail du 22 décembre pour valider leur prise de décision.','-2',22720,2),(23698,'0',5243,532,1,0,'2010-01-22 17:32:00',0,'22/01/2010 : envoi enquete de satisfaction','',0,21),(23700,'1',0,0,3,1,'2010-01-22 17:34:00',0,'Il reviendra vers nous s\'il à besoin, il à nos coordonnées','-2',23181,2),(23702,'0',0,1375,7,1,'2010-01-23 18:54:55',0,'Vérification des références','-2',0,31),(23703,'0',0,1375,7,1,'2010-01-23 15:00:00',1,'','-2',23702,31),(23704,'0',2067,453,4,0,'2010-01-25 08:42:00',0,'25/01/10 cliente mécontente souhaite une nouvelle fdm, abs mme vincent;MAJ SOFT.<br />\r\n','',0,10),(23705,'1',1889,453,4,0,'2010-01-25 09:02:00',0,'25/01/10 ANNULATION PRESTA MME VINCENT ABS ENF MALADE. MAJ SOFT.<br />\r\n','',0,10),(23706,'0',4632,1160,4,0,'2010-01-22 09:36:00',0,'Mlle BONNETON souahite disposer de son mardi apm suite à l\'annul. de mme herpert du 26.01.10','',0,9),(23707,'1',1240,204,4,0,'2010-01-25 10:39:00',0,' Monsieur<br />\r\n <br />\r\n Nous tenons à vous informer que votre salarié n\'est pas intervenu à notre domicile le mercredi 20 janvier 2010.<br />\r\n <br />\r\n Restant à vote disposition,<br />\r\n sincères Salutations<br />\r\n <br />\r\n <br />\r\nChristian CHEVRIER<br />\r\n','',0,14),(23708,'0',1786,421,4,0,'2010-01-25 10:43:00',0,'Bonjour,<br />\r\nje serai en congés les semaines 8;16,30,31 ET 32.<br />\r\nJe n\'aurai donc pas besoin de prestations ces semaines là.<br />\r\nMerci de bien vouloir le noter.<br />\r\n<br />\r\nok , + la semaine 28 en annulation<br />\r\n <br />\r\nbonne journée<br />\r\n <br />\r\nvalérie<br />\r\n','',0,14),(23709,'0',835,165,4,0,'2010-01-25 10:54:00',0,'Bonjour,<br />\r\n<br />\r\nCe matin j\'ai fait les heures manquantes de jeudi 21 chez Madame Charron. J\'ai travaillé de 8 h 30 à 11 h.<br />\r\nD\'autre part, je vous informe que je n\'ai pas pu effectuer le télépointage en fin de prestation chez Madame Martin.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(23710,'1',5121,0,3,1,'2010-01-25 10:53:00',0,'BO: appel car BC pas reçu. Elle s\'en occupe, elle manque juste de temps, mais elle va avoir besoin de nos services, elle aussi il lui tarde d\'avoir une femme de ménage.','-2',19464,2),(24081,'1',5121,0,9,0,'2010-02-01 15:17:00',0,'2H FDS AM','',0,2),(24382,'0',5599,1341,4,0,'2010-02-08 12:01:00',0,'08/02/10 pas de presta mme zitouni abs;','',0,10),(23712,'1',4008,237,4,0,'2010-01-25 11:01:00',0,'Bonjour Madame,<br />\r\nj\'ai bien pris note des congés de Mme Moisan du 22 au 28 février et du 19 au 25 avril 2010.<br />\r\nJe ne souhaite pas de remplaçante sur ces dates.<br />\r\nBonne journée. Yvonne Bellocq<br />\r\n','',0,14),(23715,'1',180,0,1,5,'2010-01-14 11:19:00',0,'Madame, Monsieur, <br />\r\n <br />\r\nNous vous présentons nos meilleurs voeux pour cette nouvelle année.<br />\r\n <br />\r\nSuite à votre mail en date du 21 décembre 2009, mail dans lequel vous nous faisiez part de votre insatisfaction concernant la réalisation des prestations de ménage à votre domicile par mme Pereira, je souhaitais m\'entretenir avec vous et vous ai laissé un message le 22 décembre 2009 au numéro suivant: 0665638755, vous invitant à me rappeler. A ce jour je n\'ai aucune nouvelle de votre part.<br />\r\n <br />\r\nAuriez-vous un autre numéro sur lequel je serais susceptible de pouvoir vous joindre afin que nous puissions palier le plus rapidement possible à ces dysfonctionnements ?<br />\r\n <br />\r\nN\'hésitez pas à me contacter soit par mail, soit au 0631709981. <br />\r\n <br />\r\nBien cordialement,<br />\r\nBenoit Orget<br />\r\n','-2',21952,2),(23716,'1',0,0,3,1,'2010-01-07 11:21:00',0,'BO: Appel pour dire à la cliente qu\'on à personne','-2',23048,2),(23718,'1',0,0,3,5,'2010-01-25 11:31:00',0,'Email de relance (offre promo) suite au mail du 8 Janvier','-2',23183,2),(23719,'0',5610,0,3,0,'2010-01-25 11:36:00',0,'DEMANDE DE DEVIS TRANSMISE CE JOUR PAR MAIL SUR DEMANDE DU CLIENT QUI SOUHAITE REETUDIER LA QUESTION / ','',0,9),(24260,'1',2263,864,4,0,'2010-02-04 15:30:00',0,'04/02/10 ANNULATION PRESTA DU 10/02.','',0,10),(23721,'0',5611,0,3,0,'2010-01-25 11:38:00',0,'MESSAGE REPONDEUR SUITE DEMANDE DE DEVIS PAR MAIL DU 07.01 ARRIVE EN RETARD / ','',0,9),(23723,'0',0,438,4,0,'2010-01-25 11:40:00',0,'25.01: Appel de l\'AMETRA m\'informant que Mme CAPLET ne s\'était pas présentée au rdz-vs. Tel portable ne fonctionne pâs - mess rpdr sur fixe!','',0,9),(23725,'1',5612,0,4,0,'2010-01-25 11:41:00',0,'CONTACT CE JOUR : LE CLIENT EN PARLE AVEC SON AMIE ET NOUS RECONTACTE / VEUT ABSOLUMENT LE VENDREDI<br />\r\n08.01: J\'ai eut la clte ok pour le 12.02 de 9h30 à 11h30 avec Mme TOUMI<br />\r\n15.02: J\'ai eut la clte qui fut satisfaite de la presta d e Mme TOUMI. Elle pense qu\'elle n\'ait pas eut assez de tps pour faire des vitres. J\'ai rappelé à la clte que VA fera point qualité vendredi 19.02.','',0,9),(24143,'1',4482,0,4,0,'2010-02-02 17:33:00',0,'MSG DU CLIENT 01/02 : très satisfait du remplacement assuré par Bennet, voudrait avoir cette personne à titre définitif + déplacements professionnels à venir donc veut donner les dates d\'intervention souhaitées','',0,2),(23730,'1',5568,0,3,1,'2010-01-25 11:56:00',0,'Elle veut 2h/15jours, donc ne passera pas par nous.','-2',23372,2),(23728,'0',5613,0,3,0,'2010-01-25 11:44:00',0,'MESSAGE REPONDEUR SUITE DEMANE DE DEVIS EN DATE DU 04.01 / ','',0,9),(23733,'0',5615,0,3,0,'2010-01-25 12:06:00',0,'CONTACT CE JOUR : LE CLIENT REFLECHIT / LE RAPPELER SANS FAUTE LE 27.01 / LUI DEMANDER DANS QUELLE COMMUNE IL HABITE','',0,9),(23738,'0',1170,567,4,0,'2010-01-25 12:15:00',0,'PAS DE PRESTA LE 01/02/10 MLLE ES VISITE MÉDICALE.','',0,10),(23741,'1',5570,0,3,4,'2010-01-25 18:18:00',0,'','-2',23393,2),(23758,'1',5521,0,9,1,'2010-01-25 15:51:00',1,'Rap le client pour proposition d\'intervenante','-2',23517,2),(23743,'1',0,0,3,1,'2010-01-25 12:20:00',0,'Tous les éléments sont dans le mail que je lui ai envoyé. Elle nous rappelera en temps voulu.','-2',23558,2),(23744,'1',5616,0,3,0,'2010-01-25 12:27:00',0,'cliente intéressée par 4h hebdo<br />\r\nMESSAGE REPONDEUR POUR LUI PROPOSER UNE MISE EN PLACE DES PRESTA JEUDI ENTRE 8H ET 9H AVEC MME ABBAS / LA CLIENTE A T ELLE RAPPELE ???<br />\r\n8.02: Mess rpdr clte afin de savoir si souhaite tjrs des presta.<br />\r\n9.02: Clte ok pour mise en place ce jeudi de 8 à 11h.+ remise d\'1 cles<br />\r\n12.02: j\'ai eut la clte qui m\'informe qu\'elle serait resté 5h. Contrôle télépointage rien. VA a appelé Mme LAOUI<br />\r\nPOINT AVEC MME LAOUI : ELLE EST RESTEE ENVIRON 4H CAR APPARTEMENT TRE SALE / ELLE A FAIT : SALLE DE BAIN SU BAS + 1 WC + 2 CHAMBRES (DEPOUSSIERAGE/ RANGEMENT/SOLS) CUISINE A FOND + VAISSELLE + RANGEMENT SALON (DEPOUSSIERAGE SAuf BIBLIOTHEQUE/ SOLS)<br />\r\n19.02: J\'ai fait point avec VA sur presta laoui/desjardin. Mme LAOUI a fait hier 1h30 de repassage (10 chemises+2 pantalons)+ 1h30 de ménage (2 chbres+cuisines+aspi+vaisselle fragile+ poussière).<br />\r\nMess rpdr clte ce jour pour faire 2nd point qualité et savoir si cles remise. <br />\r\n23.02: Mess rpdr clte pour rappeler rglmt de la structure. Toute annul doit être transmise à l\'agence et non pas par l\'intervenante, sinon risque d\'erreur sur facturation. Je supprime suivis sur point qualité','',0,9),(23746,'1',4202,1258,4,0,'2010-01-25 12:36:00',0,'25.01: Mme BAGDADI m\'informe qu\'elle doit intervenir chez mme bagdadi le 28.01. Or dernière presta du mois tjrs annulée. Dc mess rpdr clte pour confirmation presta. <br />\r\n26.01: Clte maintien sa presta','',0,9),(23835,'1',1766,855,4,0,'2010-01-26 15:16:00',0,'Bonjour,<br />\r\n <br />\r\nJe souhaite annuler la prestation du 18 février 2010, SVP.<br />\r\nCordialement.<br />\r\n <br />\r\nMme LUITOT<br />\r\nVERTOU<br />\r\n','',0,14),(23765,'1',5601,0,3,4,'2010-01-27 10:00:00',0,'','-2',23631,2),(23763,'1',5578,0,9,1,'2010-01-28 15:57:00',1,'Pour dire si on à quelqu\'un qui répond à ses exigence d\'un point de vue QUALITE PRESTATION. ','-2',23490,2),(23773,'1',5541,0,3,1,'2010-02-10 16:33:00',0,'Prospect inactif si pas de réponse.','-2',23183,2),(23752,'1',4016,413,5,0,'2010-01-25 13:34:00',0,'Bonjour,<br />\r\nJe vous présente tout d\'abord mes meilleurs voeux pour 2010.<br />\r\n<br />\r\nJe souhaitais vous faire un retour sur la prestation d\'hier. J\'avais signalé à Mme Boucherrab sur le carnet de liaison que je ne donnais pas de linge à repasser cette semaine de façon à ce qu\'elle nettoie les façades des placards et de l\'électroménager de la cuisine. Or elle n\'a pas réalisé cette tâche et ne m\'a pas fourni de raison. Pourriez-vous voir pourquoi ?<br />\r\n<br />\r\nLa prestation d\'hier n\'ayant donc pas été réalisée en totalité, je souhaite qu\'elle nettoie la semaine prochaine les façades des placards et de l\'électroménager de la cuisine en plus du travail habituel qui comprend le repassage.<br />\r\n<br />\r\nMerci d\'avance pour votre retour<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nSabine Piret<br />\r\n','',0,2),(23753,'1',0,413,5,1,'2010-01-25 13:35:00',0,'MG : cuisine nettoyée avec éponge seulement, pas de produit et la cliente ne veut pas que l\'on utilise des pdts chez elle (uniquement vaporeto). Demande de refaire placards et électroménager lors de la presta du 28/01 avec du pdt vaisselle. Mme Boucherrab OK + demander à la cliente de retirer la pbelle de la chbre de son fils car chaque jeudi elle se sent mal !','1',23752,2),(23754,'1',4016,413,5,5,'2010-01-25 13:50:00',0,'MG : <br />\r\n<br />\r\nBonjour,<br />\r\n<br />\r\nJe vous souhaite également une bonne année 2010.<br />\r\n<br />\r\nAprès avoir fait un point avec mme Boucherrab suite à la prestation du 21 janvier, elle m’a confirmé avoir nettoyé les placards de la cuisine ainsi que l’électroménager comme vous lui aviez demandé sur le carnet de liaison. Cependant, ne pouvant utiliser de produits à votre domicile, elle a uniquement nettoyé avec une éponge humide, ce qui n’a probablement pas enlevé les traces et, par conséquent vous a donné l’impression que les tâches demandées n’avaient pas été réalisées.<br />\r\n<br />\r\nJe lui ai demandé de renouveler cette opération de nettoyage lors de la prochaine prestation, en utilisant du produit vaisselle (à défaut de pouvoir utiliser d’autres produits). En revanche, il se peut qu’elle ne puisse pas assurer la prestation dans son intégralité, la charge de travail étant plus importante, et mme Boucherrab devant réaliser 3 prestations différentes le jeudi.<br />\r\n<br />\r\nPar ailleurs, lors de notre entretien, elle m’a fait part d’un désagrément rencontré chaque semaine à votre domicile. En effet, vous serait-il possible de mettre la poubelle de la chambre de votre fils à l’extérieur. Je vous en remercie par avance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23752,2),(23755,'0',5007,253,4,0,'2010-01-25 14:00:00',0,'Je suis globalement satisfaite du travail de Mme Masurais. C\'est une personne très agréable, avenante, qui a envie de travailler.. La qualité de son travail est plutôt bonne, elle respecte les consignes. Cependant, ce n\'est pas très minutieux.<br />\r\nJe me permets de faire des ajustement si nécessaire, et cela se passe bien. <br />\r\n<br />\r\nPar ailleurs, je n\'aurais pas besoin de remplaçant pendant la période de congé du mois de février de Mme Masurais.<br />\r\n<br />\r\nCordialement,<br />\r\nMme Gajcanin<br />\r\n','',0,14),(23756,'1',2718,238,4,0,'2010-01-25 15:14:00',0,'25/01/10 ANNULATION PRESTA 05/03 CONGÉS CLT MAJ SOFT<br />\r\n<br />\r\nQUÉ SACO ????????????????? Y A PAS DE PRESTA LE 5 ???','',0,10),(23768,'1',5485,0,3,1,'2010-01-28 16:06:00',0,'rappel suite au mail de l\'offre promo. Elle à déja trouver une autre entreprise','-2',22720,2),(23764,'1',5484,0,5,1,'2010-02-01 15:58:00',1,'Appeler suite pb prestation passée pour changement intervenante.','-2',23658,2),(23767,'1',5431,0,3,1,'2010-02-01 16:03:00',0,'BO: Rappeler si BC toujours pas reçu','-2',22076,2),(24073,'1',2893,0,4,1,'2010-02-01 14:37:00',0,'SMS CLIENTE : possible rattraper presta demain après midi','-2',24034,2),(23774,'1',5618,1196,7,0,'2010-01-25 16:38:00',0,'Titre de Séjour','',0,2),(23770,'1',1261,0,9,1,'2010-01-26 10:12:00',1,'Mise en place','-2',23638,2),(23771,'1',5555,16,9,1,'2010-01-25 16:15:00',1,'Confirmation possibilité rencontre client après 19h','-2',23639,2),(24137,'1',4557,0,4,0,'2010-02-02 16:48:00',0,'MG : cliente informée arrêt mme Malouala + pers à proposer pour le moment. Va voir avec son mari si peut passer au bureau récupérer les clés et ns recontacte','',0,2),(23856,'1',5543,0,3,5,'2010-01-26 16:41:00',0,'Offre promo ','-2',23193,19),(23775,'1',5618,1196,7,1,'2010-01-25 16:39:00',1,'Relancer pour titre de séjour','-2',23774,2),(23777,'1',5555,0,9,1,'2010-01-26 11:48:00',1,'','-2',23639,2),(23778,'1',5555,0,9,5,'2010-01-25 10:43:00',0,'Bonjour, <br />\r\n<br />\r\nJe reviens vers vous suite à votre retour de la semaine dernière. <br />\r\nPourrais t on renconter la personne qui viendra chez nous cette semaine (un soir à partir de 19h)? <br />\r\nQuand peut elle commencer, jeudi cette semaine? <br />\r\n<br />\r\nMerci d\'avance pour votre retour <br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nStéphane Rossignol<br />\r\n','-2',23639,2),(23780,'1',5521,0,9,1,'2010-01-25 18:08:00',0,'Début presta 03/02 merc 13h-15h avec mme Semedo','-2',23517,2),(24179,'1',5596,0,3,3,'2010-02-02 14:00:00',0,'','-2',23616,2),(23784,'1',5433,0,9,1,'2010-01-25 18:21:00',0,'Msg laissé sur port cliente pour informer possibilité mardi 9h-12h (Ewa) mais savoir si correspond à ses attentes, ns recontacter','-2',23521,2),(23887,'1',5433,0,1,0,'2010-01-26 19:06:00',0,'','',0,2),(23786,'1',5257,0,1,0,'2010-01-25 18:30:00',0,'Point après 1ere presta','',0,2),(23787,'1',5257,0,1,4,'2010-01-25 15:01:00',0,'BO: Point 1ère prestation. Je l\'ai invitée à me rappeler.','-2',23786,2),(23788,'1',5618,1196,7,1,'2010-01-25 19:16:00',0,'Salariée venue au bureau, rdv préfecture (Le Havre) pour retirer son nouveau TS le 01/02, va fournir le justif de convocation (courrier arrivé au Havre). Viendra déposer le nouveau TS le 02/02 au soir','-2',23774,2),(23789,'1',5618,1196,7,1,'2010-02-02 11:39:00',1,'Venir déposer nouveau TS','-2',23774,2),(23791,'1',676,26,7,6,'2010-02-15 12:30:00',1,'2em controle; dans le sdb le vitre de douche ne pas nettoye;je demande de nettoye appre elle a nettoye.Dans le cusine sur le s plan de trvail derrier le objets ne pas bien nettoye,sur les sole il ya de tache.Le rest sa va.<br />\r\nNB; Elle fair le repassage assi en regarden le TV.Elle ma dir le client demande de regarde les TV.Je demande de ne pas regarde le TV chez les client.Elle ma dir ok.<br />\r\nIl faut controle.','-2',23257,2),(23802,'1',4197,836,4,0,'2010-01-26 10:43:00',0,'Msg laissé sur port client pour informer abs mme Pereira le 26/01, presta rattrapée le 29/01 10h-13h, si pas ok ns rappeler','',0,2),(23803,'1',2947,0,5,0,'2010-01-10 10:48:00',0,'Reception d\'un courrier AR. Mme Le Gall a cassé un radiateur au mois d\'Aout, son mari pensait pouvoir le réparer mais finalement ont du faire intervenir un artisan. Demande le remboursement de sa facture.','',0,15),(23804,'1',2947,0,5,2,'2010-01-26 10:50:00',0,'Madame, <br />\r\nSuite à votre courrier du 31décembre relatif à l’incident survenu à votre domicile lors de ‘la prestation d’une aide ménagère salariée de Ménage et Compagnie, nous vous présentons nos excuses pour la gêne occasionnée et vous envoyons ci-joint un chèque de 150 euros en règlement de l’intervention de votre électricien.<br />\r\nCordialement,<br />\r\nSteeven ROBLOT<br />\r\n','-2',23803,15),(23805,'0',4229,1231,4,0,'2010-01-26 10:54:00',0,'26/01/10 ANNULATION PRESTA MME PIERRE CHANGE SANS CESSE SES HORAIRES DE DISPO MAJ SOFT.','',0,10),(23806,'1',71,0,5,5,'2010-01-26 11:06:00',0,'Madame Desloges,<br />\r\n<br />\r\nSuite à notre dernière conversation téléphonique relative au remboursement d’une chemise brulée par une salariée de Ménage et Compagnie lors d’une prestation à votre domicile, nous vous informons que nous venons d’effectuer un virement sur votre compte bancaire d’un montant de 85 euros.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nSteeven Roblot','-2',18849,2),(23807,'1',58,7,4,0,'2010-01-26 11:59:00',0,'Msg laissé sur port cliente pour demander si possible décaler presta du 27/01 de 8h à 12h. Si pas de retour OK, sinon ns rappeler ','',0,2),(23808,'1',70,7,4,0,'2010-01-26 12:01:00',0,'Msg laissé sur port cliente pour demander si possible décaler presta du 27/01 de 16h à 19h. Si pas de retour OK, sinon ns rappeler','',0,2),(23809,'1',71,7,4,0,'2010-01-26 12:03:00',0,'Msg laissé sur port cliente pour demander si possible décaler presta du 26 au 27/01 de 12h30 à 15h30. Si pas de retour OK, sinon ns rappeler','',0,2),(23810,'1',4557,1196,4,0,'2010-01-26 12:11:00',0,'RDV prefecture le 01/02, presta annulée','',0,2),(23811,'1',4557,0,4,5,'2010-01-26 12:11:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que mme Malouala ne pourra pas assurer la prestation du lundi 1er février pour raison personnelle.<br />\r\n<br />\r\nJe vous propose qu’elle intervienne le mercredi 3 février de 16h à 18h et le vendredi 5 février de 13h30 à 16h30 afin de ne pas prendre de retard dans les tâches qu’elle doit réaliser chaque semaine à votre domicile.<br />\r\n<br />\r\nDans l’attente de votre confirmation.<br />\r\n<br />\r\nCordialement, <br />\r\n<br />\r\nMagalie Garnier','-2',23810,2),(23812,'1',1794,1196,4,0,'2010-01-26 12:18:00',0,'RDV prefecture le 01/02, presta annulée','',0,2),(23813,'1',1794,0,4,1,'2010-01-26 12:18:00',0,'Cliente ok pour rattrapée 4h le 04/02','-2',23812,2),(23814,'1',1261,0,9,1,'2010-01-26 12:21:00',0,'MG : msg laissé sur port cliente pour proposer mme Tavares lundi/jeudi 14h30-17h30 à partir du 01/02','-2',23638,2),(23816,'1',5555,0,9,1,'2010-01-26 12:24:00',0,'MG : 2eme msg laissé sur port client pour informer 1er rdv après 19h pas possible, en revanche possibilité jeudi à 8h','-2',23639,2),(23839,'1',5555,0,1,0,'2010-01-26 15:40:00',0,'','',0,2),(23818,'1',2194,701,4,0,'2010-01-26 12:32:00',0,'26.01: Envoie par mail la fiche client dument complétée.','',0,9),(23820,'0',5445,104,5,0,'2010-01-26 12:40:00',0,'25.01: Appel de la clte ennuyée suite pblm lors de sa dernière presta. Mme HMAMOU aurait \"cassé\" sa centrale vapeur, et brûlée sa table à repasser. La clte me signale qu\'elle utilise bcp de chiffon, et qu\'elle ne les secouait pas et les mettait telquel à côté de la machine à laver.<br />\r\nLa clte avait appelé l\'aide-ménagère pour savoir ce qu\'il s\'était passé. Mme HMAMOU certifie que la centrale fonctionnait TB. Je lui ai laissé 1 mess sur rpdr, elle m\'a répondu que non. A rappeler pour faire point.<br />\r\n26.01: Mess rpdr Mme HMAMOU<br />\r\n27.01: Mme HMAMOU m\'a informé qu\'elle a légèrement brunie la table à ,repasser. Vu avec VA on lui rembourse housse de table + offre 1 presta.<br />\r\n28.01J\'ai eut la clte pour lui dire que ns lui remboursions sa housse + offrions sa presta du jour. La clte touchée par notre offre, qu\'elle accepte. Pour la housse va voir. <br />\r\n2.03: Depuis le 28.01 je me suis mis 1 suivi tous les mois sur ce dossier suite housse table à repasser brûlée. A ce jour pas de nouvelle, dc j\'arrête le suivi. Si clte demande le remboursement, ns le ferons à ce moment là. ','',0,9),(23822,'1',5620,0,3,0,'2010-01-26 13:48:00',0,'cliente appelée, on a personne','',0,2),(23823,'1',5621,0,3,0,'2010-01-26 13:54:00',0,'','',0,2),(23826,'1',5621,0,3,1,'2010-01-26 13:55:00',0,'Elle était au bureau, préfère être rappelée en fin de journée, environ 18h30','-2',23823,2),(23825,'1',5621,0,3,4,'2010-01-26 18:30:00',0,'BO: invitation au rappel.','-2',23823,2),(24108,'0',3220,0,4,0,'2010-02-02 12:47:00',0,'le 29.01 mme kodja a fait 3h au lieu de 2h30 : paye rectifiée mais j\'offre la demi-heure au client','',0,9),(23829,'1',4482,0,5,0,'2010-01-26 14:45:00',0,'BO : Appel du client le 18/01 pour décaler sa presta prévue le 20/01 avec mme Semedo (proposition mme Esene le 21/01 AM mais client voulait le matin => presta annulée) + voulait avoir mme Esene car travail de mme Semedo ne lui convenait pas (pas plus d\'info !)','',0,2),(23830,'1',4482,0,5,1,'2010-01-26 14:48:00',0,'MG : Msg laissé sur port client pour savoir si presta 27/01 maintenue ou pas avec mme Semedo + savoir ce qui ne convenait pas au niveau du travail de mme Semedo + changement possible mme El Harroussi merc 9h-12h à partir du 03/02','-2',23829,2),(23893,'1',4482,0,5,1,'2010-01-27 08:24:00',0,'SMS CLIENT : ok Bennet vend 29/01 10h-13h + ok changement El Harroussi à partir du 03/02 9h-12h','-2',23829,2),(23832,'1',20,0,1,0,'2010-01-26 15:03:00',0,'Monsieur ATTAL Didier<br />\r\nDomicile : 01 41 30 21 41 Portable : 06 26 80 01 36 92130 ISSY LES MOULINEAUX<br />\r\n<br />\r\nMerci de le rappeler afin qu\'il puisse vous faire parvenir le règlement.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 26 janvier 2010 à 13:22','',0,2),(23833,'1',20,0,1,1,'2010-01-26 15:03:00',0,'MG : Msg laissé sur port client','-2',23832,2),(23883,'1',5257,0,1,1,'2010-01-26 18:19:00',0,'BO: Appel de la part de la cliente suite à mon message. La première prestation s\'est trés bien passée. Absolument aucune remarque à formuler. Si toutefois par la suite quelques petites choses étaient à préciser, elle ne manquerai pas de revenir vers nous.','-2',23786,2),(23836,'1',584,16,4,0,'2010-01-26 15:22:00',0,'MG : msg laissé sur port cliente pour décaler presta du 28/01 de 15h à 18h. Si pas de retour OK, sinon ns rappeler','',0,2),(23837,'0',2809,0,1,0,'2010-01-26 15:25:00',0,'Nouvelle adresse pour envoi de l\'attestation fiscale : 18 bis Avenue De Lattre de Tassigny 06400 Cannes','',0,2),(23838,'1',5555,0,9,1,'2010-01-26 15:39:00',0,'Client ok jeudi 28/01 8h','-2',23639,2),(23840,'1',5555,0,1,4,'2010-01-29 15:40:00',0,'Point après 1ere presta','-2',23839,2),(23841,'1',1261,0,9,1,'2010-01-26 15:42:00',0,'Client OK lundi/jeudi 14h30-17h30 avec mme Tavares dès le 01/02','-2',23638,2),(23845,'1',1261,0,1,1,'2010-01-28 16:21:00',1,'Confirmer éléments fiche client','-2',23843,2),(23843,'1',1261,0,1,0,'2010-01-26 16:06:00',0,'','',0,2),(24142,'0',5203,1323,1,0,'2010-02-02 17:26:00',0,'- Relationnel: très bien<br />\r\n- Rapidité: bien<br />\r\n- Qualité de travail: correct<br />\r\n- Minutie: passable mais l\'on dira que je suis sans doute exigeante...<br />\r\n- Respect des consignes: oui sans problème<br />\r\n <br />\r\nAvez-vous des remarques plus particulières à faire ? : non<br />\r\n <br />\r\n Bonne réception<br />\r\n Mme Bonnefon<br />\r\n <br />\r\n','',0,14),(23846,'1',5546,0,3,3,'2010-01-21 19:00:00',0,'','-2',23206,19),(23847,'1',5546,0,3,1,'2010-01-27 16:25:00',0,'Appel si BC pas reçu. Ok BC envoyé, à présent ils attendent le démarrage de la presta.','-2',23206,19),(23848,'1',5065,0,4,0,'2010-01-26 16:27:00',0,'','',0,19),(23849,'1',5065,0,4,4,'2010-01-26 16:27:00',0,'Comment on s\'organise pour le changement d\'intervenante Mme Ngiese le lundi?','-2',23848,19),(23850,'1',20,0,1,1,'2010-01-26 16:29:00',0,'MG : envoi SMS avec adresse à la demande du client','-2',23832,2),(23852,'1',5065,0,4,1,'2010-01-29 16:32:00',0,'Changement d\'intervenante que fait-on? ','-2',23848,19),(23858,'0',4077,0,4,0,'2010-01-26 16:42:00',0,'clef clt a remettre pour remplacement du 4.02.10','',0,9),(24084,'0',0,1379,7,1,'2010-02-01 16:19:03',0,'Vérification des références','-2',0,19),(23865,'1',5545,0,3,5,'2010-01-11 16:49:00',0,'offre promo','-2',23203,19),(23867,'1',5545,0,3,1,'2010-01-26 16:50:00',0,'Nous rappel s\'il change de prestataire; il en à choisi un autre pour le moment.','-2',23203,19),(23869,'1',5548,0,3,1,'2010-01-11 16:52:00',0,'','-2',23209,19),(23870,'1',5548,0,3,1,'2010-01-26 16:52:00',0,'','-2',23209,19),(23871,'1',5548,0,3,1,'2010-01-11 18:42:00',0,'OK elle à toutes les infos. nous rappel plus tard','-2',23209,19),(23872,'1',5597,0,3,5,'2010-01-28 16:54:00',0,'offre promo','-2',23620,19),(23873,'1',5388,0,3,1,'2010-01-26 16:56:00',0,'On à toujours personne. Merci de votre compréhension.','-2',22290,19),(23874,'1',5349,0,3,4,'2010-01-27 17:00:00',0,'BC pas reçu. est-ce qu\'elle compte toujours passer par nous?','-2',21170,19),(23879,'1',4640,0,1,2,'2010-01-14 17:18:00',0,'Factures envoyées dans l\'attente d\'un réglement.','-2',20098,19),(23876,'1',5034,421,4,0,'2010-01-26 17:06:00',0,'annulation sem 10<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalérie<br />\r\n','',0,14),(23877,'1',2795,0,9,1,'2010-01-26 17:04:00',0,'Pour prévenir que j\'avais un RDV vendredi avec une dame qui pourrait travailler sur Croissy. Et lui dire qu\'on envoi un BC avec les nouveaux tarifs.','-2',23640,19),(23878,'1',2795,0,9,1,'2010-02-01 17:14:00',1,'tenir informé de l\'avancée des recherches','-2',23640,19),(23880,'1',4640,0,1,1,'2010-01-27 17:20:00',0,'Avez vous reçues les factures que l\'on vous à renvoyer? faut penser à les payer','-2',20098,19),(23882,'1',20,0,1,0,'2010-01-26 17:48:00',0,'Remis en mains propres le 26/01 750€ en CESU','',0,2),(23884,'1',5257,0,1,4,'2010-02-10 11:21:00',0,'BO: Point 3 ème presta, Invitation au rappel','-2',23786,2),(23885,'1',5621,0,3,4,'2010-01-28 19:31:00',1,'','-2',23823,2),(23886,'1',5596,0,3,1,'2010-02-10 14:00:00',1,'Appel si BC pas reçu','-2',23616,2),(23888,'1',5433,0,1,1,'2010-01-27 11:06:00',1,'Confirmation Ewa mardi 9h-12h','-2',23887,2),(23889,'1',4482,0,5,1,'2010-01-26 19:17:00',0,'CLIENT : maintient presta de demain (trop tard, remplacement prévu pour mme Semedo) + pas productive 8 chemises repassées en 2h ce n\'est pas ce qui avait été vendu lors du rdv commercial !','-2',23829,2),(23890,'0',0,1316,7,0,'2010-01-27 08:18:00',0,'JE FAIS UN AVENANT AU 01.02.10 DE 30H AU LIEU DE 31H CAR MME LOMBARDO HESITE ENTRE 3 ET 4 H / ON VA ATTENDRE UN PEU DE VOIR SI ELLE REDUIT OU CONSERVE LES 4H','',0,9),(23891,'0',5498,0,4,0,'2010-01-27 08:19:00',0,'JE FAIS UN AVENANT AU 01.02.10 DE 30H AU LIEU DE 31H CAR MME LOMBARDO HESITAIT ENTRE 3 ET 4H / ON VA ATTENDRE UN PEU DE VOIR COMMENT SE PASSE LA PRESTA EN FAISANT LE POINT AVEC MME MAXANT ET ON AJOUTERA UNE HEURE EN MARS SI NECESSAIRE<br />\r\n10.02: Vu avec VA on laisse son contrat de travail à 30h, car cela fait que 4h en + /mois (10% autorisé). Si mME MAXANT souhaite 1 avenant on lui fera.','',0,9),(24503,'0',0,1390,7,1,'2010-02-10 09:35:15',0,'Vérification des références','-2',0,23),(23894,'1',2085,153,7,0,'2010-01-29 13:30:00',0,'','-2',0,2),(23895,'1',2085,153,7,6,'2010-01-29 13:30:00',1,'repassage bien fait. 7 chemis ,2 t shirt,1 pantalon,1 t shirt femme,1 set de drap.Menage balaye toute,lave toute,nettoyer sdb,vitre,wc. bien fait mais le temp pas assez.besion 1/2 plus.','-2',23894,2),(23909,'1',5623,0,3,0,'2010-01-27 11:40:00',0,'','',0,2),(23902,'0',4940,0,4,0,'2010-01-27 09:38:00',0,'27/01/10 PAS DE PRESTA DU 22/02 AU 08/03 CONGÉS CLT.','',0,10),(23904,'0',2031,569,4,0,'2010-01-27 09:47:00',0,'FIN DE PRESTA A COMPTER DU 16/02 MAJ SOFT','',0,10),(25093,'1',5546,0,1,5,'2010-02-22 11:48:00',0,'','-2',24347,19),(23906,'0',2437,631,4,0,'2010-01-27 10:55:00',0,'27.01: Réception courrier CPAM : Congés mat à partir du 31.01.10 => 27.06.10 (accouchement prévu vers 25.03.10)','',0,9),(23907,'1',5601,0,3,5,'2010-01-27 11:05:00',0,'N\'arrivant pas à vous joindre par tél, vous trouverez ci joint notre devis','-2',23631,2),(23908,'1',5601,0,3,1,'2010-02-01 11:06:00',0,'Ok elle à reçu notre devis, elle laisse arriver les autres devis, elle compare tout ce week-end et demande à être rappelée lundi prochain.','-2',23631,2),(23911,'1',5623,0,3,5,'2010-01-27 11:41:00',0,'','-2',23909,2),(23912,'1',5623,0,3,4,'2010-02-08 11:41:00',0,'Offre promo si avec le concurrent ca s\'est mal passé.','-2',23909,2),(23913,'1',5624,0,3,0,'2010-01-27 11:51:00',0,'','',0,2),(23914,'1',5624,0,3,1,'2010-01-26 11:51:00',0,'','-2',23913,2),(23915,'1',5624,0,3,1,'2010-01-27 11:51:00',0,'','-2',23913,2),(23916,'1',5624,0,3,1,'2010-01-28 11:51:00',0,'erreur de numéro. ce n\'est pas la bonne personne','-2',23913,2),(23917,'1',1195,156,4,0,'2010-01-27 12:00:00',0,'27.01: Reception ce jour d\'1 courrier de la clte m\'informant qu\'elle réduit son contrat d\'1h à compter du 2.02.10. soit3h/sem. Car a 1 pers qui va garder ses enfants à dom.<br />\r\nClte ok pour changer de jour si besoin en matinée ou mercredi apm éventuellement.<br />\r\nJ\'ai confirmé à la clte réception de son courrier','',0,9),(23918,'1',653,93,7,0,'2010-01-27 16:00:00',0,'','-2',0,2),(23919,'1',653,93,7,6,'2010-01-27 16:00:00',1,'menage bien fait.Le repassage bien fait mais longue.Je demande etre rapide ete expliquer comment orgenizer le travaile chaque jour.Il faut controler quand il ya que de menage.','-2',23918,2),(23921,'1',4197,0,4,1,'2010-01-27 13:05:00',0,'SMS MG : Bonjour, je fais suite à votre message de ce matin. Mme Pereira ne travaillant pas aujourd\'hui et n\'ayant pas de disponibilité demain, nous sommes donc contraints de reporter votre prestation au mardi 2 février. Merci pour votre compréhension. Cdlt, Magalie Garnier','-2',23802,2),(23922,'0',1580,0,4,0,'2010-01-27 13:08:00',0,'26/01/10 : annulation sal.absente','',0,12),(23923,'1',4594,21,5,0,'2010-01-27 13:14:00',0,'Bonsoir,<br />\r\n <br />\r\nJe suis consciente que madame Registe vit en ce moment des moments difficiles liés au tremblement de terre catastrophique qui a eu lieu en Haïti ces derniers jours et qu\'ainsi elle a certainement les idées ailleurs. J\'ai pu constater que chez moi aujourd\'hui le stricte minimum avait été fait. J\'espère que la semaine prochaine la prestation sera plus satisfaisante à moins qu\'il ne soit préférable que madame Registe ne vienne pas.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nAnne Pecquery','',0,2),(23924,'1',4594,21,5,5,'2010-01-27 13:14:00',0,'Bonjour,<br />\r\n<br />\r\nToutes mes excuses pour cette réponse tardive, mais étant en congés la semaine dernière, je n’ai pu donner suite à votre mail.<br />\r\n<br />\r\nEn effet, mme Registe n’est pas au mieux de sa forme actuellement, j’ai pu moi-même le constater hier lors d’un échange téléphonique avec elle. J’espère que la qualité était au rendez-vous lors de la prestation de vendredi dernier. Si tel n’était pas le cas, n’hésitez pas à me faire un retour que l’on puisse prendre les mesures nécessaires afin de palier rapidement à cette insatisfaction.<br />\r\n<br />\r\nJe reste à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23923,2),(23925,'1',5433,0,1,1,'2010-01-27 13:37:00',0,'Msg laissé sur port cliente pour confirmer mardi 02/02 9h avec Ewa','-2',23887,2),(23926,'1',5433,0,1,0,'2010-01-27 13:39:00',0,'','',0,2),(23927,'1',5433,0,1,4,'2010-02-03 13:39:00',0,'Point après 1ere presta. Invitation au rappel','-2',23926,2),(23928,'1',5517,0,1,0,'2010-01-13 16:10:00',0,'','',0,2),(23929,'1',5517,0,1,4,'2010-01-26 16:11:00',0,'Point après 1ere presta. Invitation au rappel.','-2',23928,2),(23930,'1',4003,0,1,0,'2010-01-27 13:42:00',0,'Madame ROBERT Charlotte<br />\r\nDomicile : 01 53 43 72 87 Portable : 06 16 30 32 85<br />\r\n75008 PARIS 8<br />\r\n<br />\r\nDésire que vous la rappeliez sur le portable car elle déménage ce week-end.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 27 janvier 2010 à 11:28<br />\r\n','',0,2),(23931,'1',4003,0,1,1,'2010-01-27 13:44:00',0,'Msg laissé sur port cliente pour informer prise en compte déménagement + passage à 3h par semaine au lieu de 2h => nous envoyer un SMS ou un mail avec les nouvelles coordonnées pour pouvoir les transmettre à mme Esene pour lundi','-2',23930,2),(23932,'1',4003,0,1,5,'2010-01-28 17:45:00',1,'','-2',23930,2),(23933,'1',236,16,4,0,'2010-01-27 13:58:00',0,'Presta du lundi décalée car mme Robert rajoute 1h','',0,2),(23934,'1',236,16,4,5,'2010-01-27 13:58:00',0,'Bonjour,<br />\r\n<br />\r\nLe planning de mme Esene subissant quelques modifications à partir de la semaine prochaine, je me permets de vous demander si la prestation du lundi prévue initialement de 11h à 13h peut être décalée de 12h15 à 14h15 (pour prévoir large par rapport au temps de transport). La prestation du vendredi sera maintenue de 9h à 12h.<br />\r\n<br />\r\nDans l’attente d’une confirmation de votre part, je vous en remercie par avance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23933,2),(23935,'1',224,912,5,0,'2010-01-26 14:02:00',0,'MSG CLIENTE : pellicule grasse sur le carrelage, demander à Ewa de faire attention car ne sait si elle lui laisse un mot si elle arrivera à le lire et comprendre','',0,2),(23936,'1',224,912,5,1,'2010-01-27 14:04:00',0,'MG : msg bien reçu, transmis à Ewa','1',23935,2),(23937,'1',0,912,5,1,'2010-01-26 17:05:00',0,'MG : faire attention à l\'utilisation du produit pour le carrelage, mettre moins de produit sinon rincer (penser à regarder s\'il ne reste pas de traces sur le sol).<br />\r\n<br />\r\nS\'excuse fera attention la prochaine fois, contente de travailler chez ce client car tjs propre','1',23935,2),(23938,'1',104,150,5,0,'2010-01-27 14:08:00',0,'N\'avait pas le bon code pour la 1ere porte => changement','',0,2),(23939,'1',104,150,5,1,'2010-01-27 14:08:00',0,'MG : msg laissé sur port client pour obtenir nouveau code. Demande de ns recontacter ou d\'envoyer un SMS','-2',23938,2),(23940,'1',4483,569,4,0,'2010-01-27 14:13:00',0,'27/01/10 ANNULATION PRESTA DU 02/02 MAJ SOFT.','',0,10),(24153,'0',5661,0,3,0,'2010-02-03 10:02:00',0,'INTERESSEE PAR 2H DE MENAGE ET 1H DE REPASSAGE a partir du 01.03 le lundi am ou mardi matin (pas possible du tout le lundi matin) ; sera présente pendant les presta<br />\r\n12.02: Mess rpdr clte pour lui propsoer Mme LAOUI lundi apm ou mardi matin.<br />\r\n23.02: Relance clte pour proposer Mme LAOUI lundi apm (+ dispo le mardi)<br />\r\n25.02: Pas de nouvelle du prospect. Je met 1 terme au suivi','',0,9),(23942,'0',5629,0,4,0,'2010-01-27 14:18:00',0,'27.01 :Demande de devis via @. Interessée par 2h/sem Paiement CESU CE.Clte demande de la documentation<br />\r\n27.01: Envoie courrier d\'information<br />\r\nMESSAGE REPONDEUR POUR RELANCER LE CLIENT / SUPPRIMER SUIVI SI PAS DE NOUVELLES<br />\r\n12.02: Pas de nouvelle de ce prospect => arrêt des suivi','',0,9),(23944,'1',236,16,4,1,'2010-01-27 14:29:00',0,'OK pour changement de créneau mais 12h15 elle pense que mme Esene aura encore moins la pêche qu\'à 11h ! Qd client présent elle fait tt ce qui est à faire, en revanche si client absent laisse du linge pas repasser (lundi), ou poussières pas faites, coussins des chaises pas aspirés. Mme Esene a des périodes de démotivation !<br />\r\n<br />\r\nOK lundi 9h-11h à partir du 08/02 (01/02 12h15-14h15)','-2',23933,2),(23945,'0',0,1376,7,1,'2010-01-27 14:55:13',0,'Vérification des références','-2',0,21),(23946,'0',0,1376,7,1,'2010-01-27 15:00:00',1,'','-2',23945,21),(23947,'1',4557,1196,5,0,'2010-01-27 14:58:00',0,'APPEL CLIENTE : mme Malouala est très gentille, mais toujours très lente, quelques fois les remarques ne sont pas suivies et les choses pas faites à fond. La cliente avait vu avec Ewa avant son départ pour l\'estimation du temps nécessaire à la presta étant donné qu\'ils venaient de déménager pour plus grand. Ewa lui avait dit que 5h seraient suffisantes, la 1ere presta pour faire un ménage à fond car il venait d\'y avoir des travaux, et que par la suite les 5h pourraient servir à faire tout le ménage et un peu de repassage ou nettoyage des vitres, frigos, ... Au final, voyant que mme Malouala avait du mal à tout faire en 5h, la cliente a rajouté 1h et revu l\'organisation entre ménage et repassage mais cela ne convient toujours pas.<br />\r\n<br />\r\nDemande à changer d\'intervenante (le mari voulait faire appel à une autre société)','',0,2),(23948,'1',4557,0,5,1,'2010-01-28 15:08:00',0,'Rappeler la cliente pour dire ce qu\'on fait. Si pas joignable sur port perso, appeler sur fixe professionnel','-2',23947,2),(23949,'1',4016,0,5,1,'2010-01-29 17:57:00',0,'BO: La dernière prestation s\'est bien passé. la client remercie d\'avoir appelé pour avoir un retour. Nous demande de bien re-repréciser à mme boucherrab qu\'elle nettoie bien TOUT avec le Vaporetto. Et qu\'elle ne passe pas simplement une éponge pour donner l\'impression d\'un \"semblant de propre\"','-2',23752,2),(23950,'0',1264,273,4,0,'2010-01-28 08:51:00',0,'28/01/10 Mme Lajugie est tombée dans les escaliers, annulation prestation maj soft.','',0,10),(23951,'0',1266,273,4,0,'2010-01-28 09:01:00',0,'28/01/10 Mme Lajugie est tombée dans les escaliers, annulation prestation maj soft.','',0,10),(23954,'1',5583,0,3,1,'2010-02-08 10:06:00',1,'propsosition d\'une date pour le démarrage des prestations','-2',23548,2),(23955,'1',5607,0,3,5,'2010-02-05 10:09:00',0,'offre promo','-2',23671,2),(23956,'1',2056,1150,4,0,'2010-01-28 10:19:00',0,'28.01: Mme TIRONI m\'a appelé pour m\'informer coupure de courant et ne trouve pas tablea. Mess clte. Clte me rappelle pas de fixe chez eux => communication n° de mme tironi.','',0,9),(23957,'1',5517,0,1,4,'2010-02-10 10:25:00',1,'Point apres 3 eme presta, Invitation au rappel','-2',23928,2),(23958,'0',5635,0,3,0,'2010-01-28 10:33:00',0,'AIMERAIT 2 OU 3H DE PRESTA HEBDOMADAIRE / EN PARLE AVEC SON MARI ET NOUS RAPPELLE / QUI ON POURRAIT METTRE / GARROUMA ???/ SABOUREAU ???','',0,9),(23959,'0',4536,1321,4,0,'2010-01-28 10:53:00',0,'28.01/ RECEPTION DE 14 CESU de 15.00€ soit 1 montant de 210.00€ <br />\r\n8.02: CESU saisi','',0,9),(23961,'1',2125,0,5,0,'2010-01-28 11:13:00',0,'REGLEMENT SINISTRE (BALAYETTE TOILETTES) DE 15 € ADRESSE CE JOUR AU CLIENT PAR CHEQUE 0001206','',0,9),(23962,'1',5399,0,9,4,'2010-01-28 11:19:00',0,'On ne vous oublis pas. Les recherches continuent car on à trouver personne pour le moment. BC toujours pas reçu.','-2',23177,19),(23963,'1',5399,0,9,1,'2010-02-03 11:25:00',0,'On à quelqu\'un, OK OU PAS OK POUR UN DEMARRAGE? La cliente à quelqu\'un qui doit arrêter de travailler d\'ici quelques mois. Elle revient vers moi dès l\'instant ou elle aura besoin de la mise en place.','-2',23177,19),(23964,'1',5546,0,3,1,'2010-01-28 11:29:00',0,'Presta mise en place. ok avec Madame Oczo\'s le mercredi ','-2',23206,19),(23965,'1',5349,0,3,1,'2010-02-10 11:32:00',0,'BC pas reçu. Mise en place en février? ou pas?<br />\r\n<br />\r\nNRP','-2',21170,19),(23966,'1',5554,1242,4,0,'2010-01-28 11:44:00',0,'cliente annule le 1/02 et 22/02/10','',0,14),(23967,'1',4640,0,1,2,'2010-01-28 11:56:00',0,'Nouvel envoi des factures car elle ne les à pas reçues. Se fou un peu de ma gueule je pense. <br />\r\n','-2',20098,19),(23968,'1',4640,0,1,1,'2010-02-15 11:15:00',0,'C\'est bon elle sait qu\'elle nous doit un chèque. Elle à reçu notre mail avec les factures on recevra le réglement d\'ici la fin de la semaine.','-2',20098,19),(29101,'1',5612,1097,4,0,'2010-05-10 10:19:00',0,'10.05 Appel du lct m\'informant qu\'il annule le 14.05, mais aimerait avoir 1 presta le lundi 17.05. Appel Mme TOUMI va voir avec son emploi du tps, et me rappelera. Refaire le point avec elle sur ses dispo <br />\r\nMESSAGE REPONDEUR CLIENT POUR INFORMER QUE MME TOUMI IRA MARDI 18.05','',0,9),(23971,'0',5480,0,1,0,'2010-01-28 14:02:00',0,'reçu 200€ de césus','',0,15),(23973,'0',180,0,1,0,'2010-01-28 14:54:00',0,'Le client arrête les prestations avec nous. Il envoi un courrier RAR. Pereira doit laisser les clés dans la boite aux lettres.','',0,2),(24161,'0',5114,472,4,0,'2010-02-03 11:58:00',0,'03/02/10 annulation presta mme brisoux malade maj soft. Laisse mess répondeur.','',0,10),(23974,'0',3325,0,5,0,'2010-01-28 15:01:00',0,'SUITE CONVERSATION DE CE JOUR CONCERNANT SON FLEXIBLE D EVIER JE PROPOSE A LA CLIENTE DE LUI EN REMBOURSER LA MOITIE A RECEPTION DE LA FACTURE','',0,9),(23975,'0',4213,494,4,0,'2010-01-28 15:25:00',0,'28/01/10 1H DE + MAJ SOFT.','',0,10),(23976,'1',1132,199,4,0,'2010-01-28 15:41:00',0,'28.301 Clt souhaite rplcmt pdt CP de mme KOUNLOTHAM. Je pense à MMe KODJA (le clt m\'a à nouveau parlé d\'elle d\'ailleurs).<br />\r\nJ\'ai eut Mme KODJA me rappelera lundi 1.05 pour me dire si cela sera envisageable. Car cette sem là sera les vacances scolaire. Dès rpse confirmer à M. WATTREMET. Mme KODJA préfère y aller le matin pdt les vacances.<br />\r\n9.02: Mess rpdr clt pour informer rplcmt avec Mme TOUMI car Mme KODJA ne pourra pas effectuer ce rpclmt. Dc Mme TOUMI pourra faire 9/11h le mardi et jeudi.<br />\r\n19.02/ J\'ai eut Mme TOUMI elle me déposera les cles lundi matin à l\'agence.<br />\r\n22.02: Clef remise+ rendu sal','',0,9),(24206,'1',4937,1341,7,6,'2010-02-09 16:30:00',0,'','-2',24205,10),(23980,'1',3837,0,5,0,'2010-01-28 16:27:00',0,'POINT SUR PRESTATIONS CE JOUR AVEC MME DOUCINE ET MME LANNELONGUE :<br />\r\nle client va passer par un pro pour les vitre <br />\r\nle client hésite du coup à réduire la presta à 7h hebdo ( nous recontactera au besoin)<br />\r\nnouvelle organisation :<br />\r\n- lundi : à fond le côté nuit + initiatives<br />\r\n- mercredi : repassage et cuisine + initiatives<br />\r\n- jeudi : côté jour à fond<br />\r\n8.02: J\'ai eut mme DOUCINE qui m\'a informée que depuis l\'entretien VA/Mme LANNELONGUE, la clte ne laissait plus de mess sur carnet de liaison. Par contre elle ne pouvait pas tout faire le jeudi dc avait réparti sur le mercredi et le lundi. Elle doit faire le point avec VA ds 1 mois.<br />\r\n11.02: J\'ai eut la clte -CF suivi ci-dessous.<br />\r\n','',0,9),(23981,'1',4817,1316,4,0,'2010-01-28 16:33:00',0,'Mess rpdr clte pour confirmer presta de rplcmt le 1.02.10 avec Mme MAXANT qui arrivera vers 12h30/12h45. La clte m\'avait dit qu\'elle serait là jusqu\'à 12h45 grand maxi. Mme MAXANT enchainera boyaval/doucet;','',0,9),(23983,'0',1904,0,4,0,'2010-01-28 16:54:00',0,'28/01 : annulation sal. absente (-2h)','',0,12),(23984,'0',1902,0,4,0,'2010-01-28 17:04:00',0,'15/01/10 : annulation sal.abst (-4h)','',0,12),(39142,'0',7079,0,4,0,'2011-03-07 13:41:00',0,'7.03: Appel du clt qui m\'informe qu\'il interrompt les prestations à ce jour. ','',0,9),(39143,'0',1991,0,4,0,'2011-03-07 13:56:00',0,'client arrête les prestations le 7/04/11 il part à Noirmoutier<br />\r\ndonc il aimerait une prestation le 7/04 au matin avant de partir','',0,14),(23986,'0',3434,0,4,0,'2010-01-28 17:40:00',0,'cliente souhaite un remplacement pendant abs de bonfils en fevrier','',0,14),(25063,'1',5411,1377,4,0,'2010-02-22 09:43:00',0,'annulation presta 24/02 congés clt maj soft;','',0,10),(23989,'1',4003,0,1,5,'2010-01-28 19:00:00',0,'Bonsoir,<br />\r\n<br />\r\nMerci pour toutes ces informations, je les transmets à mme Esene pour le lundi 8 février.<br />\r\n<br />\r\nEn revanche pour une organisation optimale de son planning par rapport aux déplacements entre chaque client, votre prestation pourra-t-elle être décalée au niveau du créneau horaire, soit de 11h45 à 13h45 au lieu de 8h30 à 10h30 ?<br />\r\n<br />\r\nDans l’attente de votre confirmation et en vous en remerciant par avance.<br />\r\n<br />\r\nPar ailleurs, je prends bonne note de la remise de vos clés par mme Esene lors de la prestation du 25 janvier.<br />\r\n<br />\r\nCordialement, <br />\r\n<br />\r\nMagalie Garnier','-2',23930,2),(24090,'1',239,0,4,0,'2010-02-01 17:33:00',0,'Monsieur BROCHAIN<br />\r\nPortable : 06 14 93 26 19<br />\r\n92190 MEUDON<br />\r\n<br />\r\nDemande l\'annulation de la prestation du mercredi 3/02 apres midi.<br />\r\n<br />\r\nIl a laissé un message sur un répondeur ce matin demandant à être recontacté. Il n\'a pas eu de nouvelles.<br />\r\n<br />\r\nIl souhaite que quelqu\'un de votre agence le contacte pour lui confirmer la bonne reception de cette demande.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 1 février 2010 à 16:45<br />\r\n','',0,2),(23991,'1',2787,0,4,0,'2010-01-28 21:17:00',0,'prestation du 22.01 offerte','',0,9);
INSERT INTO `client_suivi` VALUES (24160,'0',1969,472,4,0,'2010-02-03 11:57:00',0,'03/02/10 annulation presta mme brisoux malade replt avc Mme HODUTO maj soft.','',0,10),(23993,'1',2810,273,4,0,'2010-01-29 08:53:00',0,'29/01/10 annulation prestation maj soft.','',0,10),(23994,'1',869,273,4,0,'2010-01-29 08:56:00',0,'29/01/10 ANNULATION PRESTATION MME LAJUGIE EST TOMBÉE DES ESCALIERS MAJ SOFT.','',0,10),(23995,'1',1092,273,4,0,'2010-01-29 09:06:00',0,'29/01/10 ANNULATION PRESTA MAJ SOFT. RPLCT SI MME LAJUGIE PROLONGÉE.','',0,10),(23996,'1',3065,104,4,0,'2010-01-29 09:14:00',0,'29.01: Mme HMAMOU souhaiterait permuter définitivement cette presta à l\'apm. Je n\'avais pas compris cela. J\'ai dc confirmé au clt ok pour cette apm, et je lui ai demandé si possible définitivement. <br />\r\n29.01: La clte a rappelé ok pour vendredi apm de 14h à 16h.','',0,9),(23998,'0',5638,0,4,0,'2010-01-29 10:25:00',0,'29.01: Mess à la clte pour savoir si à partir du mois de janvier c\'est elle qui paie les facture ou M. FROMENTIN afin que je puisse éditer facture correctement et que l\'année prochaine l\'attestation 2010 soit juste. <br />\r\n09.02:! La clte n\'a pas rappelé dc maintien facturation début 2010 à fromentin<br />\r\n22.03: Il semblerait que Mme ASSEMAT/FROMENTIN ait résilié son contrat.','',0,9),(26314,'1',5927,0,3,5,'2010-03-22 10:06:00',0,'','-2',26313,26),(24000,'0',5279,0,6,0,'2010-01-29 10:29:00',0,'BASE 5/11/2009 :<br />\r\n<br />\r\n03/02/10 : Annulation client : -2h. CREDIT RESTANT = 5s<br />\r\n10+17/03/10 : Annul. clt. = -2s. CREDIT RESTANT = 3s<br />\r\n1er au 15/08/2010 : CP<br />\r\n1+8/09/2010 : ANNUL. CLT. = 2s. CR RESTANT = 2S<br />\r\n03/11/2010 : ANNUL. CLT = 1s. CR RESTANT =1s<br />\r\n<br />\r\nBASE 5/11/2010 :<br />\r\n29/12/2010 : CP (DIEUDONNE). Pas de R Dé. CR =5s (-2h)<br />\r\n26/01/2010 : ANNUL CLT. CR = 4s (-2h)','',0,12),(24001,'0',1310,156,4,0,'2010-01-29 11:39:00',0,'28.01: Mme MERZI m\'a informée que la clte avait annulée auprès de MMe ALBRECHT la presta du 29.01. Vu VA non.<br />\r\nDc annul avec maintien. ','',0,9),(24002,'1',5361,1082,4,0,'2010-01-29 11:47:00',0,'28.01: La clte m\'informe qu\'elle sera absente le 4.02.10 mais qu\'elle maitenait la presta. Elle appellera Mlle BRACKMAN pour faire le point sur cette presta.<br />\r\n29.01: Envoie sms Mlle BRACKMAN pour l\'informer.','',0,9),(24003,'1',4146,928,4,0,'2010-01-29 11:49:00',0,'28.01: Mme AZZOUZI m\'a appelé pour m\'informer que la clte lui avait qu\'elle souhaiterait changer de jour de presta. Mme AZZOUZI a comme dispo le mercredi apm.ou le vendredi matin. Idéalement je préfèrerai qu\'elle y aille le mercredi, car le vendredi ça ns permet d\'avoir une aisance au cas où pblm avec clt fin de semaine.<br />\r\n29.01: Mess rpdr Mme FOUCHER pour lui proposer le mercredi apm.','',0,9),(24068,'0',0,1378,7,1,'2010-02-01 13:11:39',0,'Vérification des références','-2',0,10),(24011,'0',5274,0,4,0,'2010-01-29 13:45:00',0,'J INFORME LA CLIENTE QUE MME LIGORI NE POURRA PAS ASSURER LES PRESTA A SON DOMICILE CAR CELA LUI FAIT TROP D HEURES / ELLE COMPTE SUR NOUS POUR LUI TROUVER QQUN D AUTRE !!! / LA PERSONNE NE DOIT PAS HABITER MONTARNAUD ','',0,9),(24029,'1',5465,0,4,0,'2010-01-29 08:59:00',0,'MME GARROUMA N A PAS PU EFFECTUER LA PRESTA CAR LE CLIENT N ETAIT PAS LA ET JE N AI PAS PU LA PREVENIR QUE LA CLE ETAIT CACHE PUISQU ELLE AVAIT OUBLIE SON PORTABLE / JE NE FACTURE PAS LA PRESTA MAIS LA PROCHAINE FOIS FACTURER','',0,9),(24006,'0',5461,0,1,0,'2010-01-25 12:16:00',0,'reçu 200€ de césus','',0,15),(24007,'1',1247,482,4,0,'2010-01-29 12:20:00',0,'29.01: La clte souhaiterait avoir 1 autre presta tous les 15 jrs en + de celle hebdo. Vu VA tarif = 18.50€<br />\r\nLa clte souahite de 15h à 17h idéalement mardi ou jeudi, mais flexible. Je pensais à Mme SINA mais sa dispo est le mercredi matin; dc pas possible.<br />\r\n9.02: j\'ai eut le mari de Mme ESCHENBRENNER pour confirmer mise en place de Mme ABBAS mardi prochain.<br />\r\n16.02:point qualité<br />\r\nmme abbas n\'a pas apprécié que la cliente lui repproche de ne pas avoir fait le haut de la hotte (escabeau peu stable et pas assez de marches pour y accéder) ; la cliente lui a demander de mettre un pied sur le plan de travail pourfaire le haut !!!! lui expliquer que tout n\'est pas possible.<br />\r\n17.02: Point avec la clte qui est moyennement satisfaite de sa presta. Mme ABBAS n\'a pas assez nettoyé en hauteur, et ce qu\'elle a fait sera pas fait correctement. La clte souhaite changer d\'intervenante. CVoir avec VA si l\'on proposer Mme LAOUI ou si pers?<br />\r\n26.02; Je n\'ai pers en perte horaire de 15 à 17. Evnetuellement MMe LAOUI mais le lundi ou mercredi voir avec clte.<br />\r\n26.02: Je rappelle la clte pour lui proposer non pas Mme LAOUI mai sMme EL EMRANI qui se trouve à 2km de la clte. Mise en place le 9.03.2010. Clte ok<br />\r\n10.03: Point avec clte qui fut trés contente de la presta de mme EL EMRANI. RAS','',0,9),(24164,'0',5664,0,3,0,'2010-02-03 12:32:00',0,'LE CLIENT VEUT UNE PRESTA TOUS LES 15 JOURS LE LUNDI IMERATIVEMENT CAR SOUHAITE ETRE PRESENT ET DE PREFERENCE LE MATIN DE 09 A 11H / N A PAS VOULU PRENDRE DE RDV CLIENT CAR TRES OCCUPE / L APPELER DES QU ON A QQUN ET JE FERAI LA VISITE LORS DE LA MISE EN PLACE !!!<br />\r\n9.02: Mess rpdr clte pour point qualité<br />\r\n10.02: Appel de la clte qui fut ravie de la prestation de Mlle LIGUORI;','',0,9),(24009,'1',2790,644,5,0,'2010-01-29 12:31:00',0,'29.01: Appel de mme m\'hammedi informant qu\'elle avait fissuré le récipient de la cafetière toute neuve. Mess rpdr clte pour lui en faire et lui demander de s\'en acheter un neuf, et de ns adresser la facture pour que ns la remboursions.<br />\r\nMME MHAMMEDI M A ENVOYE UN SMS POUR DIRE QUE MME CALVET A COMMANDE LA PIECE / APPELER LA CLIENTE POUR SAVOIR SI ELLE A ENVOYE SA FACTURE A MOINS QU ON L AIT RECU ?<br />\r\n8.02: Mess rpdr de mme calvet pour savoir si avait reçu sa piède et qu\'elle ns envoie sa facture par voie postale pour remboursement.<br />\r\n12.02: La clte m\'a appelé car a reçu sa commande. Elle vca ns retourner sa facture pour que l\'on la rembourse.<br />\r\n19.02: Recdeption de la facture d\'un montant de 7.42€. Transmis à VA pour paiement<br />\r\n03.03 : règlement envoyé','',0,9),(25001,'0',1959,472,4,0,'2010-02-19 11:03:00',0,'19/02 Abs Mme Brisoux arret maladie , clt ne souhaite pas de rplct maj soft,','',0,10),(24015,'1',3532,0,5,0,'2010-01-29 15:43:00',0,'APPEL DE MME ESAIN QUI A ETE MOYENNEMENT SATISFAITE DE LA PRESTATION DE REPASSAGE DE MME ABBAS / <br />\r\nmme abbas n\'aviat jamis utilisé de centrale et a voulu repasser un max de choses <br />\r\nPAR AILLEURS J OFFRE UNE HEURE DE PRESTA','',0,9),(24018,'1',5644,0,3,0,'2010-01-29 18:05:00',0,'','',0,19),(24019,'1',5644,0,3,4,'2010-01-29 18:06:00',0,'ON A PERSONNE. DESOLE','-2',24018,19),(24020,'1',5570,0,3,5,'2010-01-29 18:16:00',0,'CLIENT:Monsieur,<br />\r\n<br />\r\nJe vous remercie pour les éléments que vous m\'avez transmis et le temps que vous avez consacré à ma demande.<br />\r\n<br />\r\nMalheureusement, j\'ai choisi de conclure avec une autre société.<br />\r\n<br />\r\nCordialement,<br />\r\nChristelle TARRIS','-2',23393,2),(24022,'1',5591,0,3,1,'2010-01-05 18:27:00',1,'On s\'acharne avec vous ou vous avez trouvez une solution? ','-2',23593,2),(24023,'1',4557,0,5,1,'2010-01-28 19:28:00',0,'BO: j\'ai essayé de lui faire comprendre qu\'elle ne pourrait pas récupérer Ewa. On doit la rappeler le plus vite possible pour le changement de femme de ménage. Elle veut quelqu\'un de plus productif.','-2',23947,2),(24024,'1',4557,0,5,1,'2010-02-02 18:37:00',1,'On vous oubli pas, on cherche kkun','-2',23947,2),(24025,'1',5621,0,3,1,'2010-02-02 18:48:00',0,'','-2',23823,2),(24168,'1',5555,0,1,5,'2010-02-03 14:09:00',0,'Monsieur,<br />\r\n<br />\r\nSuite à votre message laissé ce jour, je vous remercie du retour sur la qualité de la prestation de mme Esene. Le règlement des prestations réalisées s’effectue chaque début de mois suivant. Vous souhaitez régler vos prestations par virement bancaire, par conséquent vous trouverez ci-joint le RIB de notre société.<br />\r\n<br />\r\nVous en souhaitant bonne réception.<br />\r\n<br />\r\nNous restons à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23839,2),(24027,'0',592,75,7,0,'2010-02-01 08:36:00',0,'13/01/10 : annulation. sal. abst (tremblement Haiti (-3h)','',0,12),(24028,'0',1264,273,4,0,'2010-02-01 08:56:00',0,'01/02/10 annulation presta clt ne souhaite pas de rplct maj soft.','',0,10),(24030,'0',1120,233,4,0,'2010-02-01 09:11:00',0,'01/02/10 annulation le 05/02 maj soft +2 semaines de conges scolaires fév.<br />\r\n','',0,10),(24031,'1',1322,0,4,0,'2010-02-01 08:12:00',0,'MG : Msg laissé sur port cliente pour informer mme Fortes en arrêt toute la semaine. Proposition Bennet lundi 13h30-17h30, merc 15h30-18h, vend 10h-12h.','',0,2),(24032,'1',1322,0,4,1,'2010-02-01 09:21:00',0,'MSG CLIENTE : ok pour Bennet aux dates et horaires proposés, il y aura qq chez eux','-2',24031,2),(24033,'1',2808,0,4,0,'2010-02-01 08:20:00',0,'SMS ENVOYE CLIENTE : mme Semedo absente ce jour, est tombée dans l\'escalier chez elle ce matin','',0,2),(24034,'1',2893,0,4,0,'2010-02-01 08:22:00',0,'SMS ENVOYE CLIENTE : mme Semedo absente ce jour, est tombée dans l\'escalier chez elle ce matin','',0,2),(24035,'0',1664,0,7,0,'2010-02-01 09:49:00',0,'18+20+22/01/10 : 9h annulées. intervenante en CP. Pas de R.<br />\r\n14/05/10 : CP = -3h<br />\r\n14/07/10 : FERIE = -3h','',0,12),(24036,'0',1411,0,6,0,'2010-02-01 09:51:00',0,'18+21/01/10 :annul. sal. en CP. pas de R. -4h st 1s.<br />\r\n13/05/10 : FERIE = -2h<br />\r\n1er au 15/08/2010 : CP<br />\r\n15 au 29/08/2010 : Pas de R<br />\r\n16/09/2010 : sal abst = -2h<br />\r\n02/12/2010 : sal abst = -2h<br />\r\n27+30/12/2010 : CP (PEZESHKIAN). Pas de R Dé = CR = (-4h)','',0,12),(24037,'0',1229,0,6,0,'2010-02-01 09:53:00',0,'18+21/01/10 : annul. presta. sal. en CP. -4h st 1s.','',0,12),(24038,'0',820,0,6,0,'2010-02-01 09:54:00',0,'19/01/10 : annul. presta. sal. en CP. -4h st 1s.','',0,12),(24039,'0',1695,0,6,0,'2010-02-01 09:55:00',0,'19/01/10 : annul presta. sal en CP. pas de R. -2h st 1s.','',0,12),(24040,'0',2979,0,6,0,'2010-02-01 09:57:00',0,'20/01/10 : annul. prestra. Sal. en CP. pas de R. -2h st 1s.<br />\r\n<br />\r\n<br />\r\nBASE : 15/06/2010<br />\r\n14/07/2010 : FERIE<br />\r\n1er au 15/08/2010 : CP<br />\r\n16 au 29/08/2010 : pas de R. ANNUL = 2s = CR RESTANT = 4s<br />\r\n29/12/2010 : CP (PEZESHKIAN). Pas de R Dé. CR = 3s (-2h)','',0,12),(24041,'0',1748,1540,6,0,'2010-02-01 09:58:00',0,'21/01/10 : annul. presta. sal. en CP. Ne veut pas de R. -3h st 1s.<br />\r\n06/05/10 : clt annul. =-3h. CREDIT RESTANT = 0<br />\r\n<br />\r\nBASE 15/06/10:<br />\r\n<br />\r\n29/07/10 : ANNUL. CLT. = CR RESTANT =5s<br />\r\n1er au 15/08/10 : CP<br />\r\n19+26/08/2010 : ANNUL CLT = 2s. CR RESTANT = 3s<br />\r\n23+30/09/2010 : ANNUL CLT (suite pb centrale vapeur)=2s. CR RESTANT = 1s.<br />\r\nOCTOBRE 2010 : ANNUL CLT. CR RESTANT = 0<br />\r\n4/11/2010 : <br />\r\n11/11/2010 : férié<br />\r\n03/12/2010 : sal. abst = mal (DESCHAMPS)= -3h<br />\r\n11/02/2011 : sal mal (DESCHAMPS). Pas possté de R = -3h<br />\r\n','',0,12),(24042,'1',5645,0,3,0,'2010-02-01 09:59:00',0,'RDV FAIT. 3H VENDREDI IMPERATIVEMENT. Rueil ','',0,2),(24043,'1',5645,0,3,1,'2010-02-01 09:59:00',0,'','-2',24042,2),(24044,'0',2645,0,6,0,'2010-02-01 10:00:00',0,'22/01/10 : annul. presta. Sal. en CP. Pas de R. -2h st 1s.<br />\r\n','',0,12),(24045,'0',4559,0,6,0,'2010-02-01 10:02:00',0,'22/01/10 : annul. presta. sal. en CP.R demandé trop tard. -2h st 1s.<br />\r\n26/02/10 : client annule presta = -2h. CREDIT RESTANT = 3s.','',0,12),(24046,'1',5645,0,3,1,'2010-02-02 19:09:00',0,'Doit me rappeler dans la journée pour fixer le RDV.','-2',24042,2),(24047,'1',5646,0,3,0,'2010-02-01 10:11:00',0,'','',0,2),(24048,'1',5646,0,3,1,'2010-02-01 10:11:00',0,'NRP','-2',24047,2),(24075,'1',5646,0,3,4,'2010-02-01 14:43:00',0,'','-2',24047,2),(24050,'1',5647,0,3,0,'2010-02-01 10:26:00',0,'','',0,2),(24051,'1',5647,0,3,1,'2010-02-01 10:26:00',0,'','-2',24050,2),(24077,'1',5647,0,3,4,'2010-02-01 14:47:00',0,'','-2',24050,2),(24053,'1',5648,0,3,0,'2010-02-01 10:45:00',0,'RDV FAIT','',0,2),(24054,'1',5648,0,3,1,'2010-02-01 10:45:00',0,'','-2',24053,2),(24055,'1',5648,0,3,3,'2010-02-05 11:30:00',0,'Préférence: pour le vendredi matin. Impératif: à 8h45, pas d\'arabes, savoir lire+écrire.','-2',24053,2),(24920,'0',2067,1373,4,0,'2010-02-18 09:30:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous remercie de bien vouloir noter l\'annulation de la prestation de votre intervenante à notre domicile le 22/02/2010. Celles-ci reprendront le 01/03/2010.<br />\r\n<br />\r\nSalutations distinguées.<br />\r\n<br />\r\nFlorence GUERIN','',0,10),(24057,'0',5034,421,4,0,'2010-02-01 10:46:00',0,'Avec un peu de retard....<br />\r\n<br />\r\nau sujet de Mme PEAN<br />\r\n<br />\r\n - Relationnel : très bon, chaleureuse, souriante<br />\r\n<br />\r\n - Rapidité : très bonne<br />\r\n<br />\r\n - Qualité de travail : très bonne<br />\r\n<br />\r\n - Minutie : bonne<br />\r\n<br />\r\n - Respect des consignes : bon<br />\r\n<br />\r\n - et par ailleurs : initiative, adaptation aux besoins du moment , bons conseils<br />\r\n<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nM.de Cornulier<br />\r\n','',0,14),(24059,'1',5649,0,3,0,'2010-02-01 10:58:00',0,'','',0,2),(24060,'1',5649,0,3,1,'2010-01-28 10:58:00',0,'','-2',24059,2),(24061,'1',5649,0,3,5,'2010-02-01 10:59:00',0,'on ne peut pas répondre à la demande. mi-bureaux, mi-domicile','-2',24059,2),(24063,'0',0,1377,7,1,'2010-02-01 11:30:38',0,'Vérification des références','-2',0,10),(24064,'0',0,1377,7,1,'2010-02-01 15:00:00',1,'','-2',24063,10),(24065,'0',4229,1231,4,0,'2010-02-01 11:33:00',0,'01/02 ANNULATION PRESTA DU JEUDI MAJ SOFT.','',0,10),(24066,'1',3326,0,4,0,'2010-01-05 11:49:00',0,'2H OFFERTES SUR PRESTATION DU 05.01.10 POUR RECO DE JEANTEUR','',0,9),(24067,'0',4367,1157,4,0,'2010-02-01 12:02:00',0,'annulation presta mme BARRY congés maternité, maj soft.','',0,10),(24069,'0',0,1378,7,1,'2010-02-01 15:00:00',1,'','-2',24068,10),(24074,'1',5601,0,3,4,'2010-02-08 11:30:00',0,'Invitation au rappel','-2',23631,2),(24076,'1',5646,0,3,1,'2010-02-03 14:43:00',0,'elle cherche une repasseuse professionnelle. Elle voulait avoir une idée des tarifs, elle revient vers nous. ','-2',24047,2),(24078,'1',5647,0,3,4,'2010-02-03 14:47:00',0,'INvitation au rappel.','-2',24050,2),(24079,'1',5431,0,9,0,'2010-02-01 15:11:00',0,'2H','',0,2),(24080,'1',5431,0,9,5,'2010-02-02 15:12:00',0,'Ok BC reçu','-2',24079,2),(24082,'1',5121,0,9,5,'2010-02-03 15:17:00',0,'BC reçu','-2',24081,2),(24083,'0',5452,1342,4,0,'2010-02-01 15:29:00',0,'presta du 1er février annulée par la cliente par tel à 23h00 à l\'intervenante.<br />\r\npresta facturée !!!','',0,10),(24159,'1',1654,472,4,0,'2010-02-03 11:56:00',0,'03/02/10 annulation presta mme brisoux malade maj soft.','',0,10),(24086,'0',0,1380,7,1,'2010-02-01 16:23:29',0,'Vérification des références','-2',0,44),(24087,'0',0,1380,7,1,'2010-02-01 15:00:00',1,'','-2',24086,44),(24088,'1',3148,233,4,0,'2010-02-01 16:22:00',0,'CLIENTE ANNUL PRESTATION DU 22/02 POUR CONGES.(01/02/10 eu au tél)soft à jour.','',0,10),(24089,'1',104,0,5,1,'2010-02-01 17:12:00',0,'Monsieur ROUE Xavier<br />\r\nDomicile : 01 41 48 99 58 Portable : 06 80 68 67 12 92100 BOULOGNE BILLANCOURT<br />\r\n<br />\r\nVous communique les deux nouveaux digicodes<br />\r\n<br />\r\nle premier: 16B74<br />\r\nle second : 24315<br />\r\n<br />\r\nAppel pour Société MENAGE ET COMPAGNIE<br />\r\n<br />\r\nAppel reçu le lundi 1 février 2010 à 14:57<br />\r\n','-2',23938,2),(24091,'1',239,0,4,1,'2010-02-01 17:33:00',0,'MG : msg laissé sur port client pour informer prise en considération de son annulation mais il sera facturé car délai 72h pas respecté','-2',24090,2),(24092,'1',5653,0,3,0,'2010-02-01 17:59:00',0,'presta ponctuelle 3h','',0,2),(24093,'1',5653,0,3,1,'2010-02-01 17:59:00',0,'nettoyage d\'une baie vitrée uniquement, mais à fond: vitre intérieure, vitre extérieure, structure intérieure, structure extérieure, rails etc... décrassage, récurage total.','-2',24092,2),(24094,'1',5653,0,3,4,'2010-02-18 18:02:00',0,'rappel si pas de nouvelles...<br />\r\nAvez-vous trouvé une solution? Nous sommes toujours dispo pour une prestation, profitons des vacances et des multi-disponibilités de nos salariés. Je vous précise à nouveau que nous pouvons mettre à disposition notre personnel, et qu\'en revanche le matériel et les produits sont à votre charge.<br />\r\nInvitation au rappel','-2',24092,2),(24095,'1',5154,472,4,0,'2010-02-02 08:57:00',0,'02/02/2010 mme brisoux malade clte souhaite un rplct. Laissé mess répondeur pas de rplct; maj ','',0,10),(24096,'1',4790,472,4,0,'2010-02-02 09:00:00',0,'02/02/10 MME BRISOUX MALADE CLTE SOUHAITE RPLCT.','',0,10),(24097,'0',4225,0,5,0,'2010-02-02 09:20:00',0,'LA CLIENTE ETAIT TRES DESAGREABLE EN APPRENANT LA PROLONGATION DE MME JOUVE (2 PRESTAS ANNULEES) et menace en quelque sorte si cela continue de prendre d\'autres dispositions alors qu\'elle a beaucoup annulé les deux derniers mois et alors que je lui proposai un remplacement avec mme mercier le jeudi !!!!','',0,9),(24098,'1',2259,273,4,0,'2010-02-02 10:06:00',0,'02/02/10 MME LAJUGIE MALADE LAISSE MESSAGE RÉPONDEUR.','',0,10),(24099,'1',1267,273,4,0,'2010-02-02 10:07:00',0,'02/02/10 MME LAJUGIE MALADE LAISSE MESSAGE RÉPONDEUR. RPLCT PAR MME PICHOFF JEUDI MAJ SOFT;','',0,10),(24100,'0',0,1381,7,1,'2010-02-02 10:19:07',0,'Vérification des références','-2',0,12),(24101,'0',0,1381,7,1,'2010-02-02 15:00:00',1,'','-2',24100,12),(24102,'0',4229,1231,4,0,'2010-02-02 10:34:00',0,'02/02/10 MME PIERRE DÉMISSIONNE, MAJ SOFT. CLTE SOUHAITE SES PROCHAINES PRESTA LES MATINS.','',0,10),(24103,'0',3887,165,4,0,'2010-02-02 10:50:00',0,'Bonjour,<br />\r\n<br />\r\nDemain j\'ai un rendez vous à 17 h 30, j\'ai donc vu avec Madame Tissier afin de décaler mes heures.<br />\r\nJe ferais donc 13 - 17 heures.<br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle <br />\r\n','',0,14),(24104,'1',5410,1242,4,0,'2010-02-02 11:09:00',0,'Bonjour,<br />\r\nJe vous confirme mon accord pour l\'intervention de Mlle Saupin : jeudi 04/02/01 - 14h30 17h30<br />\r\nCordialement. Pascale ROUCH<br />\r\n <br />\r\nP.S. : je prends rarement le temps de lire ma messagerie en semaine..<br />\r\n alors n\'hésitez pas à mon joindre sur mon portable<br />\r\n <br />\r\n','',0,14),(24105,'1',3385,153,4,0,'2010-02-02 11:16:00',0,'MSG LAISSE PAR LA CLIENTE (11h16): ne pas envoyer mme Alloun cet après midi car n\'a pas pu laisser la clé ds la BL, replacer la presta dans le courant de la semaine avec mme Alloun ou 2 presta la semaine prochaine','',0,2),(24106,'1',3385,0,4,1,'2010-02-02 12:16:00',0,'MG : OK pour l\'annulation de cet AM, on prévient mme Alloun. En revanche presta sera facturée car pas de possibilité de la déplacer cette semaine => cliente OK','-2',24105,2),(24107,'1',239,0,4,1,'2010-02-02 12:21:00',0,'MG : conserve 03/02 et annule 10/02','-2',24090,2),(24405,'1',2399,212,7,0,'2010-02-08 14:02:00',0,'','',0,10),(24109,'1',2935,413,5,0,'2010-02-02 12:50:00',0,'Appel de mme Boucherrab à 10h39 : dès qu\'elle branche le fer à repasser, le compteur disjoncte, ça fait longtps que ça dure, la cliente a fait venir un électricien mais rien n\'a changé','',0,2),(24110,'1',2935,0,5,5,'2010-02-02 12:52:00',0,'Bonjour,<br />\r\n<br />\r\nMme Boucherrab rencontre un problème récurrent à votre domicile depuis quelques temps. En effet, dès qu’elle branche le fer à repasser cela fait disjoncter le compteur. Elle a remis deux fois en marche le compteur ce matin, mais dès qu’elle rebranche le fer, la même situation se reproduit. Vous comprendrez qu’il n’est pas possible que mme Boucherrab repasse dans ces conditions pour des raisons de sécurité. Par conséquent, je lui ai demandé d’arrêter le repassage ce matin.<br />\r\n<br />\r\nJe vous remercie de faire le nécessaire de votre côté et de me tenir informée des suites données à vos prestations.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24109,2),(24111,'1',5618,1196,7,2,'2010-02-02 12:54:00',0,'MAPC car refus renouvellement TS. Entretien préalable 10/02 à 11h','-2',23774,2),(24112,'0',4067,1329,4,0,'2010-02-02 13:35:00',0,'02/02/10 ANNULATION PRESTA MME ZITOUNI ARRÊT MALADIE, MAJ SOFT.','',0,10),(24113,'0',880,0,1,0,'2010-02-02 13:37:00',0,'le client résilie son contrat car préjudice subi avec vol de C2LINE lemoine . AU NIVEAU JUDICIAIRE : AFFAIRE SUIVIE PAR pASCAL gU2RIN ET L4ADJUVANT Thierry FAUQUIE : dossier 0835944 du 08.10.2009 au parquet de montpellier','',0,9),(24114,'1',1622,0,5,2,'2010-02-02 14:00:00',0,'Cheque de 217.42 euros envoyé ce jour en remboursement du préjudice, montant inférieur à notre franchise.','-2',12838,2),(24115,'1',5103,0,5,0,'2010-02-02 14:16:00',0,'Chemise brulée par Cecile et remboursée ce jour par chèque.','',0,26),(24116,'1',138,0,5,0,'2009-12-01 14:19:00',0,'MMe Jean a laissé les clés sur la porte. Nous avons du faire intervenir un serrurier qui a abimé la porte. Nous avons reçu un devis du client pour la réparation de cette porte d\'un montant de 238.96 classé dans le classeur sinistre. En attente de la facture définitive pour remboursement.','',0,2),(24117,'0',3570,1329,4,0,'2010-02-02 14:42:00',0,'02/02/10 laisse mess répondeur mme zitouni malade, maj soft.','',0,10),(24118,'0',5411,1329,4,0,'2010-02-02 14:44:00',0,'02/02/10 ANNULATION PRESTATION MAJ SOFT.','',0,10),(24119,'0',5599,1329,4,0,'2010-02-02 14:46:00',0,'02/02/10 annulation presta mme zitouni malade maj soft.','',0,10),(24585,'1',3130,855,4,0,'2010-02-11 11:20:00',0,'Madame LE ROHELLEC Catherine<br />\r\nDomicile : 02 40 34 12 97 Portable : 06 33 01 51 03 44120 VERTOU<br />\r\n<br />\r\nElle annule la prestation du mercredi 24 fevrier<br />\r\n<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mercredi 10 février 2010 à 09:17<br />\r\n<br />\r\n','',0,14),(24584,'1',5643,569,7,0,'2010-02-11 11:20:00',0,'','',0,10),(24124,'1',2796,0,4,0,'2010-02-02 15:08:00',0,'MG : cliente informée arrêt mme Malouala, proposition changement mme Klein lundi AM/jeudi matin<br />\r\n<br />\r\nOK à partir du 08/02, rencontrera mme Klein à 8h. Si pas d\'appel de sa part c\'est que tt est OK et que l\'on peut remettre les clés à mme Klein pour la presta suivante','',0,2),(24125,'0',0,1382,7,1,'2010-02-02 15:35:33',0,'Vérification des références','-2',0,44),(24126,'0',0,1382,7,1,'2010-02-02 15:00:00',1,'','-2',24125,44),(24127,'0',0,1383,7,1,'2010-02-02 15:59:00',0,'Vérification des références','-2',0,21),(24128,'0',0,1383,7,1,'2010-02-02 15:00:00',1,'','-2',24127,21),(24129,'0',0,1384,7,1,'2010-02-02 16:16:13',0,'Vérification des références','-2',0,44),(24130,'0',0,1384,7,1,'2010-02-02 15:00:00',1,'','-2',24129,44),(24131,'1',1794,0,4,0,'2010-02-02 16:40:00',0,'MG : msg laissé sur port cliente pour informer arrêt mme Malouala + pers à proposer + savoir si souhaite récupérer ses clés pour le moment','',0,2),(24132,'1',1794,0,4,1,'2010-02-22 16:42:00',1,'Tenir informée avancée des recherches','-2',24131,2),(24133,'1',4769,0,4,0,'2010-02-02 16:43:00',0,'MG : cliente informée arrêt mme Malouala + proposition changement mme Klein ce jeudi 6h par la suite 4h tous les jeudis en attendant de trouver qq pour 6h par sem => ne sait pas en discute avec son mari et ns rappelle + souhaite récupérer la clé de son ancien appt (Benoit dépose ds sa BL demain)','',0,2),(24134,'1',4769,0,4,1,'2010-02-04 16:00:00',1,'Savoir si continue ou pas en l\'abs de retour','-2',24133,2),(24135,'1',4000,0,4,0,'2010-02-02 16:45:00',0,'MG : msg laissé sur port cliente pour informer arrêt mme Malouala + pers à proposer pour le moment, vend matin impératif ? Invitée à ns recontacter pour donner ses contraintes + si souhaite récupérer ses clés','',0,2),(24136,'1',4000,0,4,1,'2010-02-08 16:47:00',1,'Confirmation cliente jeudi ou vend avec mme Klein','-2',24135,2),(24277,'0',3660,1137,4,0,'2010-02-05 10:30:00',0,'Bonjour,<br />\r\nOn souhaiterai suspendre la prestation du 19 février 2010 (la première semaine des vacances scolaire) car nous partons une semaine en vacances.<br />\r\nJe vous remercie de nous confirmer.<br />\r\n<br />\r\nCordialement<br />\r\nRegina Goyau<br />\r\n','',0,14),(24139,'1',4000,0,9,0,'2010-02-02 16:55:00',0,'3H FDS','',0,2),(24140,'1',4557,0,9,0,'2010-02-02 16:55:00',0,'3H DS / 2H FDS','',0,2),(26725,'1',5738,0,9,1,'2010-03-26 13:24:00',0,'Msg laissé sur port client, proposition mme By mardi 13h-16h à partir du 06/04','-2',25947,2),(24144,'1',3661,0,5,0,'2010-02-02 17:34:00',0,'point qualité : la cliente a l\'air moyennement satisfaite de mme lam mais ne veut pas vraiment en parler ; elle préfère lui dire directement ; apparemment, elle ne fait pas vraiment à fond : passe l\'aspi et la serpillère au tour des chaises , n\'aspire pas les canapés,etc. <br />\r\n2 messages laissés à lam le 02.02 pour faire le point ','',0,9),(24146,'1',4482,0,4,1,'2010-02-02 17:35:00',0,'MG : msg laissé sur port client pour prise en considération de son msg + pas possible de continuer avec Bennet car chargé du suivi qualité donc pas vocation à faire du ménage (exceptionnellement pr rplt) + confirmation proposition mme El Harroussi merc 9h-12h à partir du 03/02 comme cela avait été confirmé le 27/01 par SMS (doit-elle se déplacer demain ???)','-2',24143,2),(24147,'0',5375,212,4,0,'2010-02-02 17:45:00',0,'clt tel ce jour le 2/02/10 pour annuler presta de demain cs départ à l\'étranger. <br />\r\nPropose 2 prestas la semaine prochaine 1 lundi 1 mercredi<br />\r\nClt rappelle jeudi ou vendredi','',0,10),(24148,'1',3690,0,1,0,'2010-01-12 18:15:00',0,'Reçu le 12/01/2010 465€ en CESU','',0,2),(24149,'1',5187,0,1,0,'2010-01-28 18:35:00',0,'Remis le 28/01/2010 900€ en CESU','',0,2),(24150,'1',2935,0,5,5,'2010-02-02 18:57:00',0,'Madame<br />\r\n<br />\r\nJ’aurai apprécié que Mme Boucherrab ou vous-même me passiez un coup de fil au moment avant de prendre cette décision puisqu’elle est également impactante pour moi. Le fond se comprend quant à la forme, je pense qu’elle est perfectible. <br />\r\n<br />\r\nNous avons déjà fait intervenir un électricien sur ce sujet et pensions que cela était résolu. Je vais donc le reconsulter pour trouver une solution.<br />\r\n<br />\r\nJe souhaite donc que la prestation de la semaine prochaine soit maintenue et qu’elle intègre le repassage<br />\r\n<br />\r\nCdlt<br />\r\n<br />\r\nDelphine Giraud','-2',24109,2),(24151,'0',4536,0,1,0,'2009-07-31 08:38:00',0,'CHEQUE PERSO N° 0000559 DU 03.02.2010 EN REMBOURSEMENT DES 1€ EN ESPECES SUR FA 4134','',0,9),(24152,'1',5168,0,1,0,'2010-10-31 08:39:00',0,'REMBOURSEMENT DES 2.80 € PAYE EN ESPECES SUR FA 4884 AVEC CHEQUE PERSO N°0000558 LE 03.02.2010','',0,9),(25322,'0',5793,0,4,0,'2010-02-26 15:15:00',0,'26.02: Jeune homme intéressé par 2h/sem.Il m\'a informé à la fin étudiant en classe préparatoire vivant ds 40m². Il doit voir cela avec ses parents.<br />\r\n2.03: Pas de nouvelle du prospect. Je ne relance pas car est étudiant, et la défiscalisation ne fonctionne pas d\'ascendant vers descendant!','',0,9),(24156,'1',5662,0,3,0,'2010-02-03 10:18:00',0,'pharmacienne qui nous a connu par le biais de stéphan lors de sa distribution de cartes : intéréssée par 4h hebdo<br />\r\nla cliente veut 4h le mardi am idéalement ou 2 fois 2h mardi et vendredi am ; il n\'est pas possible d\'intervenir le matin car le mari est souvent de garde et dort<br />\r\n10.02: Mess rpdr clte pour informer que Mlle MORIN pourrait intervenir à compter de mardi prochain de 13h45 à 17h45.<br />\r\n11.02: Appel de la clte qui est ok pour la mardi apm. Sauf 1ère presta le lundi 22.02 car clte sera présente.<br />\r\n22.02: 1 clef remise => envoie attestation<br />\r\n23.02: Mess rpdr clte pour faire point qualité','',0,9),(24242,'1',5666,0,3,0,'2010-02-03 15:07:00',0,'','',0,2),(24166,'0',3647,842,4,0,'2010-02-03 13:48:00',0,'03/02/10 ARRÊT CONTRAT , MAJ SOFT.','',0,10),(24167,'1',5555,0,1,1,'2010-02-03 14:01:00',0,'MSG CLIENT : presta avec mme Esene s\'est très bien passée. A reçu sa facture mais souhaitait régler par virement => envoyer RIB','-2',23839,2),(24169,'0',1264,273,4,0,'2010-02-03 14:09:00',0,'03/02/10 CLTE NE VEUT PAS DE RPLCT CAUSE CHIENS ET CLÉS MAL SOFT.','',0,10),(24170,'1',2810,273,4,0,'2010-02-03 14:20:00',0,'ANNULATION PRESTA PAS DE RPLCT MAJ SOFT.','',0,10),(24171,'1',5578,0,9,1,'2010-02-03 14:18:00',0,'MG : cliente informée prise en considération de sa demande, pers pour le moment dans son secteur + prendre le temps de chercher qq de TRES BIEN au niveau ménage => cliente très exigente<br />\r\n<br />\r\nCompte tjs sur nous, a eu un bon ressenti du rdv commercial avec mr Orget. Poursuivre les recherches ...','1',23490,2),(24172,'1',5578,0,9,1,'2010-02-22 14:21:00',1,'Tenir informée avancée des recherches','-2',23490,2),(24173,'1',5484,1214,5,1,'2010-02-03 14:30:00',0,'MG : pas satisfaite de la presta de mme Miroud, cliente a du repasser l\'aspi + mousse à raser sur la lavabo. Pers charmante mais qualité de presta ne convient pas.<br />\r\n<br />\r\nMme Miroud dépose la clé ds la BL de la cliente le 04/02 puis mme Pereira viendra en changement à partir du 11/02','1',23658,2),(24359,'1',5484,0,5,1,'2010-02-08 18:11:00',1,'Pas possible changement avec mme Pereira (ne souhaite plus travailler le jeudi matin => travaillera chez un particulier qu\'elle faisait le samedi avant)','-2',23658,2),(24175,'1',3822,1210,4,0,'2010-02-03 15:40:00',0,'03/02/10 ANNULATION PRESTA DU 2 ET 9/03 MAJ SOFT','',0,10),(24177,'1',5453,1341,4,0,'2010-02-03 16:03:00',0,'MERCREDI 10/02 2H AU LIEU DE 3H','',0,10),(24178,'1',5453,1341,4,1,'2010-02-08 16:03:00',0,'2H AU LIEU DE 3H','-2',24177,10),(24180,'1',5431,0,9,5,'2010-02-08 18:50:00',1,'On cherche kkun, on ne vous oubli pas!','-2',24079,2),(24181,'1',5121,0,9,1,'2010-02-09 14:00:00',1,'On cherche. On ne vous oubli pas!','-2',24081,2),(24182,'1',5645,0,3,3,'2010-02-05 19:30:00',0,'','-2',24042,2),(24183,'0',5084,0,4,0,'2010-02-04 08:44:00',0,'mme saboureau ne pourra faire que 3h ce jour car fuite d eau à son domicile ; cliente prévenue ; cliente satisfaite des prestations mais un bémol concernant la poussière qui est souvent oubliée par endroits. ','',0,9),(24236,'1',5433,0,1,4,'2010-02-17 14:42:00',0,'Poînt après 3ème presta.','-2',23926,2),(24187,'0',5533,0,4,0,'2010-02-04 10:24:00',0,'LA CLIENTE VEUT 2H DE PLUS HEBDO DE REPASSAGE A ENREGISTRER SUR UN NOUVEAU DOSSIER AU NOM DE SON MARI / ELLE DOIT NOUS ENVOYER LE BON DE COMMANDE / L A T ON RECU ? INFORMER LA CLIENTE QUE MME SINA FERA 09H 13H A PARTIR DU 11.02 ET UNE FOIS TOUT VALIDER PREVENIR ATTARD QU ELLE FERA 13H30 16H30<br />\r\n8.02: J\'ai eut la clte maintient tjrs ses presta. Va ns envoyer le bon de commande par mail demain matin.<br />\r\n9.02: Reception du BdC du compagnon de la clte M. ALBERTI','',0,9),(24987,'1',5612,1097,7,0,'2010-03-05 11:00:00',0,'POINT QUALITE AU DOMICILE : FINITIONS VRAIMENT MEDIOCRES : LES COINS ET LES PLINTHES SONT MAL ASPIRES, LES CONTOURS DE LA DOUCHE PLEIN DE POUSSIERE NE SONT PAS NETTOYES , DOUCHE ET ROBINETTERIES LAISSENT A DESIRER / L INTERVENANTE SEMBLE NE PAS AVOIR PRIS EN COMPTE LES REMARQUES QUI ONT FAIT L OBJET D UN PREMIER AVERTISSEMENT AU TRAVAIL ','',0,9),(24189,'0',4982,1137,4,0,'2010-02-04 10:53:00',0,'Bonjour Mme Ardouin,<br />\r\n <br />\r\nNous sommes pour l\'instant satisfaits des prestations de Mlle Charrier.<br />\r\n <br />\r\n <br />\r\n- Relationnel: toujours un mot laissé sur le carnet de liaison<br />\r\n- Rapidité: jene mesure pas, n\'étant pas là lorsqu\'elle vient <br />\r\n- Qualité de travail: bonne<br />\r\n- Minutie: OK<br />\r\n- Respect des consignes: oui, elle propose régulièrement de nettoyer des choses / endroits auxquels je n\'ai pas pensé.<br />\r\n <br />\r\nConcernant les déclarations de revenus 2009, pourriez-vous faire 2 déclarations pour notre appartement et diviser les prestations par 2: <br />\r\n1 à mon nom, 1 au nom de Julien Rondeau, domicilé à la même adresse ? <br />\r\nCar nous déclarons nos revenus séparément & souhaiterions tous les 2 bénéficier de la déductibilité ?<br />\r\n <br />\r\nJe vous remercie,<br />\r\n <br />\r\nCdlt,<br />\r\nLudivine Kramarz<br />\r\n','',0,14),(24190,'0',5394,1020,4,0,'2010-02-04 11:06:00',0,'Bonjour,<br />\r\nEn réponse à votre demande, je souhaite vous signaler que je suis globalement satisfaite du travail de Melle Jean- Privat. Je ne suis jamais présente quand elle intervient. Sur les points suivants, voici mon avis,<br />\r\n• relationnel: attentionnée, polie<br />\r\n• rapidité: le travail demandé est réalisé dans les 2 heures prévues mais je ne suis pas présente pour juger. Quelques petites attentions sont visibles et sont très agréables.<br />\r\n• qualité du travail: je suis satisfaite, nous avions avec le commercial bien cerné nos besoins.<br />\r\n• minutie: bien<br />\r\n• respect des consignes: comme dit précédemment, les demandes étaient bien désignées et le travail correspond à nos attentes.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nHélène LE BORGNE<br />\r\n','',0,14),(24191,'1',5521,1252,7,0,'2010-02-03 16:01:00',0,'Appel de Semedo : pas contente de sa fiche de paie, va arrêter à la fin du mois, n\'est pas allée chez mme Hiller ne veut pas de nouveau client !','',0,2),(24771,'0',5599,1341,4,0,'2010-02-16 09:38:00',0,'Bonjour,<br />\r\n <br />\r\nMme Mendez est intervenue chez nous pour la première fois et tout est parfait. Elle a même fait plus que prévu<br />\r\nMerci à elle.<br />\r\nPourriez vous lui transmettre de nouveau nos excuses pour l\'état de l\'appartement, nous démménageons dans 15 jours et il est un peu difficile de gérer le rangement. Nous espérons que cela ne l\'a pas trop ennuyé.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nFabienne Bulté<br />\r\n <br />\r\n','',0,10),(24205,'1',4937,1341,7,0,'2010-02-04 11:31:00',0,'','',0,10),(24192,'1',5521,0,9,1,'2010-02-03 16:09:00',0,'MG : msg laissé sur port cliente pour s\'excuser de la non-intervention de mme Semedo ce jour + recherche nouvelle intervenante pour la semaine prochaine','-2',23517,2),(24193,'1',5521,0,9,1,'2010-02-04 11:12:00',1,'Proposer autre intervenante','-2',23517,2),(24194,'1',4482,0,4,1,'2010-02-02 18:13:00',0,'MSG CLIENT : il ne pourra pas accueillir mme El Harroussi demain car en déplacement professionnel, nous rappelle pour confirmer les dates des prochaines interventions','-2',24143,2),(24195,'1',4482,0,4,1,'2010-02-05 11:14:00',1,'Garde mme El Harroussi ou pas ???','-2',24143,2),(24197,'1',5506,1372,7,0,'2010-02-04 11:24:00',0,'','',0,10),(24198,'1',5506,1372,7,6,'2010-02-22 15:30:00',0,'Suite au ctrl ras. Très bonne interv. Salle de bain OK. Poussière ok. Aspi Ok.','1',24197,10),(24569,'1',5588,1174,4,0,'2010-02-11 09:27:00',0,'11/02/10 annulation presta mme magne malade laissé mess répondeur maj soft;','',0,10),(24199,'1',5521,0,9,1,'2010-02-04 11:24:00',0,'MG : proposition mme Miroud lundi 13h-15h à partir du 08/02, cliente OK mais absente le 08/02 donc décaler au 15/02','1',23517,2),(24200,'1',5521,0,1,0,'2010-02-04 11:25:00',0,'','',0,2),(24201,'1',5521,1214,1,1,'2010-02-16 11:26:00',0,'Point suite 2eme presta.<br />\r\nLa femme de ménage est très agréable, très pointilleuse. Presque trop, donc passe beaucoup de temps sur certaines tâches. Reste 2,3 choses à préciser mais dans l\'ensemble, est satisfaite.','-2',24200,2),(24209,'1',741,1341,7,0,'2010-02-04 11:35:00',0,'','',0,10),(24210,'1',741,1341,7,6,'2010-02-12 10:00:00',0,'','-2',24209,10),(24211,'1',5101,1349,7,0,'2010-02-04 11:37:00',0,'','',0,10),(24212,'1',5101,1349,7,6,'2010-02-12 11:00:00',0,'','-2',24211,10),(24213,'1',5535,1342,7,0,'2010-02-04 11:39:00',0,'','',0,10),(24214,'1',5535,1342,7,6,'2010-02-22 13:00:00',0,'','-2',24213,10),(24215,'1',5414,1341,7,0,'2010-02-04 11:40:00',0,'','',0,10),(24216,'1',5414,1341,7,6,'2010-02-17 10:00:00',0,'','-2',24215,10),(24217,'1',5594,534,7,0,'2010-02-04 11:42:00',0,'','',0,10),(24218,'1',5594,534,7,6,'2010-02-14 14:00:00',0,'','-2',24217,10),(24219,'1',873,1372,7,0,'2010-02-04 11:44:00',0,'','',0,10),(24220,'1',873,1372,7,6,'2010-02-18 11:00:00',0,'','-2',24219,10),(24221,'1',5622,1349,7,0,'2010-02-04 11:45:00',0,'','',0,10),(24222,'1',5622,1349,7,6,'2010-02-18 15:00:00',0,'','-2',24221,10),(24223,'1',5100,1349,7,0,'2010-02-04 11:46:00',0,'','',0,10),(24224,'1',5100,1349,7,6,'2010-02-19 14:30:00',0,'PROB régler ','-2',24223,10),(24225,'1',4634,1209,5,0,'2010-02-04 08:46:00',0,'MSG MME EL HARROUSSI : mr Gannat lui a dit ce matin qu\'ils avaient retrouvé un pot cassé suite à la prestation de la semaine dernière, et qu\'il n\'y avait qu\'elle qui était présente dans l\'appt (+ les clients)','',0,2),(24226,'1',0,1209,5,1,'2010-02-04 08:53:00',0,'MG : mme El Harroussi n\'a rien cassé sinon elle aurait prévenu','-2',24225,2),(24233,'0',3299,0,6,0,'2010-02-04 14:27:00',0,'16+23/02/10 : annul. clt. 8h st 2s. CREDIT RESTANT = 4s','',0,12),(24234,'1',5621,0,3,5,'2010-02-04 14:40:00',0,'','-2',23823,2),(24235,'1',5621,0,3,4,'2010-02-10 14:40:00',1,'Invitation au rappel.','-2',23823,2),(24237,'1',5646,0,3,1,'2010-02-10 14:45:00',0,'Alors ou en sommes nous? que fait-on? <br />\r\nLa cliente n\'a pas eu le temps d\'y réfléchir car elle à la femme de ménage d\'une amie qui la dépanne, elle revient vers nous si elle à besoin.','-2',24047,2),(24238,'1',5647,0,3,1,'2010-02-08 14:48:00',0,'NRP','-2',24050,2),(24239,'1',5591,0,3,1,'2010-02-15 14:48:00',1,'prospect inactif si pas de nouvelles le 15 février','-2',23593,2),(24240,'0',5355,0,4,0,'2010-02-04 15:01:00',0,'PLUSIEURS MESSAGE REPONDEUR POUR L INFORMER QUE MME BAGHDADI ETAIT ABSENTE CAR ENFANT MALADE ET LUI PROPOSER UNE PRESTA AVEC ELLE LE VENDREDI AM MAIS PAS DE REPONSE DONC J AI MIS MME BAGHDADI CHEZ HOLVEK','',0,9),(24243,'1',5666,0,3,1,'2010-02-03 16:07:00',0,'','-2',24242,2),(24244,'1',5666,0,3,4,'2010-02-04 15:08:00',0,'','-2',24242,2),(24245,'1',5666,0,3,1,'2010-02-05 15:08:00',0,'Si NRP alors Mail','-2',24242,2),(24246,'1',5667,0,3,0,'2010-02-04 15:09:00',0,'','',0,2),(24247,'1',5667,0,3,1,'2010-02-04 15:09:00',0,'A le droit à 1h30 de ménage par semaine pendant 2 mois. Elle à eu d\'autre sociétés qui proposaient 1h30 de presta. Préfère passer par eux car nous c\'est 2h/s Minimum.','-2',24246,2),(24248,'1',5668,0,3,0,'2010-02-04 15:12:00',0,'','',0,2),(24249,'1',5668,0,3,1,'2010-02-03 16:12:00',0,'','-2',24248,2),(24250,'1',5668,0,3,4,'2010-02-04 15:13:00',0,'Invitation au rappel.','-2',24248,2),(24251,'1',5668,0,3,1,'2010-02-05 15:13:00',0,'NRP','-2',24248,2),(24252,'1',5669,0,3,0,'2010-02-04 15:15:00',0,'','',0,2),(24253,'1',5669,0,3,1,'2010-02-03 16:16:00',0,'','-2',24252,2),(24254,'1',5669,0,3,1,'2010-02-04 15:16:00',0,'Elle est dans le métro, elle préfére un mail pour comparer toutes les propositions des concurrents.','-2',24252,2),(24255,'1',5669,0,3,5,'2010-02-04 15:16:00',0,'','-2',24252,2),(24256,'1',5669,0,3,1,'2010-02-10 15:17:00',0,'Vous avez eu le mail?? que fait-on?<br />\r\nIls sont sur le départ en vacances, ne sera pas rentrée avant le la mi mars. Elle regardera et comparera les offres à son retour.','-2',24252,2),(24257,'1',5670,0,3,0,'2010-02-04 15:21:00',0,'','',0,2),(24258,'0',0,1385,7,1,'2010-02-04 15:22:59',0,'Vérification des références','-2',0,9),(24259,'0',0,1385,7,1,'2010-02-04 15:00:00',1,'','-2',24258,9),(24263,'1',5670,0,3,4,'2010-02-12 18:41:00',1,'vous DEVIEZ ME RAPPELER POUR FIXER UN RDV, JE VOUS RELAISSE MES COORDONNÉES...','-2',24257,2),(24265,'1',4769,0,4,1,'2010-02-04 16:18:00',0,'MG : msg laissé sur port cliente pour savoir si OK pour proposition mme Klein 4H jeudi AM + savoir si a bien réceptionné ses clés','-2',24133,2),(24294,'1',5433,0,1,1,'2010-02-05 12:44:00',0,'SMS DE LA CLIENTE : Bonjour, la 1ère séance de mardi matin s\'est très bien passée, merci, nous lui donnerons des clés mardi prochain. Cdt, Marianne Ducret Lascoux','-2',23926,2),(24267,'1',4634,0,5,1,'2010-02-04 11:24:00',0,'APPEL CLIENT => MG : mme El Harroussi a cassé un pot la semaine dernière sans rien dire<br />\r\n<br />\r\nPourquoi avoir attendu une semaine pour le signaler ? Toute casse doit être justifiée auprès de la société dans un délai de 72h par LRAR. N\'avait pas prévenu car voulait en parler directement avec mme El Harroussi ce matin mais comme elle a nié avoir cassé quoi que ce soit la semaine dernière et étant donné que personne d\'autre n\'est allé ds l\'appt ...','-2',24225,2),(24739,'1',5555,0,1,0,'2010-02-15 14:18:00',0,'Bonjour,<br />\r\n<br />\r\nJe m’excuse pour le délais pour ce premier virement mais cela m’a pris un peu de temps à ma banque pour ajouter votre RIB dans ma liste de compte.<br />\r\n<br />\r\nCependant après vérification de la facture (FA12179), il semble que vous avez compté 5h de prestation au 28/01 alors que pour cette première fois, Mme Esene n’est restée que 3 heures. <br />\r\n<br />\r\nIl n’en reste pas moins que ce sera bien entendu 5 heures par semaine pour les fois suivants.<br />\r\n<br />\r\nPourriez vous me confirmer qu’il s’agissait bien d’une erreur de facturation et me faire suivre la facture mise à jour de façon à ce que je procède au règlement ?<br />\r\n<br />\r\nMerci d’avance pour votre retour<br />\r\n<br />\r\nStéphane Rossignol','',0,2),(24269,'1',5672,0,3,0,'2010-02-04 16:53:00',0,'INTERESSEE PAR 2H HEBDO OBLIGATOIREMENT LE JEUDI DE 13H A 15H / POSSIBLE AVEC MME SABOUREAU<br />\r\n15.02: J\'ai eut la clte qui me demande de la rappeler car est à son travail.<br />\r\n16.02: Mess rpdr clte pour faire point qualité<br />\r\n16.02: j\'ai eut la clte qui est moyennement satisfaite en 2h aspi+serpi+5 vitres. Point avec Mme SABOUREAU qui me dit qu\'elle a fait baies vitrées cuisine + séjour + chbre + bureau) + sdb &WC de la clte + aspi & serpillère qU\'au rez de chaussée.<br />\r\nVu avec VA je me remet 1 suivi ds 15 jrs pour faire point avec clte','',0,9),(24271,'0',795,0,4,0,'2010-02-04 17:17:00',0,'APPEL DE LA CLIENTE QUI DEMANDE A PASSER A UNE PRESTA TOUS LES 15 JOURS CAR ELLE A DES PBS DE SANTE EN CE MOMENT ET SOUAHITE REDUIRE MEME SI CELA NE SEMBLE PAS TRES LOGIQUE','',0,9),(24272,'0',4014,233,4,0,'2010-02-04 17:41:00',0,'annule pesta suite accident du w soft maj','',0,10),(24273,'1',4557,0,4,1,'2010-02-04 19:43:00',0,'MG : msg laissé sur port cliente pour savoir si a bien récupérer ses clés ds la BL hier + proposition Bennet en dépannage lundi et vend en attendant de trouver qq de fixe','-2',24137,2),(24274,'1',4000,0,4,1,'2010-02-04 19:48:00',0,'MG suite msg cliente : les clés sont bien au bureau, mme Klein pourrait intervenir à compter de la semaine prochaine jeudi AM (essayer de décaler Cournot au jeudi)','1',24135,2),(24275,'1',4011,0,4,0,'2010-02-05 09:13:00',0,'appel de la cliente qui ne comprend pas pourquoi on l\'a facturé le 14.01 (elle a renvoyé mme calvet chez elle car malade mais ne savait pas qu\'elle serait facturée ) ; je lui offre la presta du 10.02 car ne se rappelait vraiment pas du préavis !!! LA PROCHAINE FOIS FACTURER','',0,9),(24276,'1',4557,0,4,1,'2010-02-05 10:29:00',0,'APPEL CLIENTE : a bien récupéré ses clés + a fait appel à une autre agence => envoie courrier résiliation contrat','-2',24137,2),(24863,'1',2404,915,4,0,'2010-02-17 10:56:00',0,'17/02 clt prevenu pour l\'abs de Mme Tall, en attente de réponse pour presta vendredi matin 26/02','',0,10),(24758,'1',5729,0,3,0,'2010-02-15 17:02:00',0,'LE CLIENT EST INTERESSE PAR 3H HEBDO MAIS SOUVENT ABSENT / ON POURRAIT FONCTIONNER AVEC 2 OU 3 INTERVENANTES MAXI PLUTOT QUE L ATTRIBUER A UNE AIDE MENAGERE FIXE / A VOIR<br />\r\nLe clt souhaite des presta de manière irrégulière : 22/02 apm + 15/03+ 22/03+ 29/03+ 9/04+ 16/04 de 14h à 17h.<br />\r\n23.02: Mess rpdr clte pour point qualité suite 1ère rpesta + rappeler clte de ns retourner BdC<br />\r\n24.02: Clte trés contente de la presta de Mme ABBAZ.<br />\r\n9.03: BdC non reçu<br />\r\n19.03/ J appel clte pour rappeler presta lundi 22.03. Clte tpar contre ne sait pas si elle maintient le 29.03<br />\r\n25.03: Mess rpdr clte pour savoir si maintient sa presta du 29.03 ou pas.25.03 Clte annule sa presta du 29.03 + clte confirme presta du 7&14.04','',0,9),(24784,'0',2759,660,4,0,'2010-02-16 13:18:00',0,'Bonjour,<br />\r\n <br />\r\nNous serons en congés du 01 mars au 06 mars et donc pas de ménage le mardi 02 mars par Mme Ayat Roberte.<br />\r\n <br />\r\nCordialement.<br />\r\n <br />\r\nPatricia Mauchien','',0,10),(29098,'0',5026,1446,4,0,'2010-05-10 09:33:00',0,'OK pour Marthe à partir du 20 mai','',0,14),(29142,'1',6187,0,3,0,'2010-05-10 16:55:00',0,'RECO DE MME RAYMOND / INTERESSEE PAR 3H HEBDO<br />\r\nCE CLIENT VEUT 3H PAR SEMAINE LE JEUDI OU LE LUNDI / IL COMMENCERA PAR 4H PENDANT 3 SEMAINES ENVIRON CAR TRAVAUX RECENTS ET LES VITRE SERONT A FAIRE 1 HEURE A CHAQUE PRESTATION<br />\r\nMME LAOUI EST OK POUR PRENDRE CE NOUVEAU CLIENT <br />\r\nDEMARRAGE PREMIERE SEMAINE DE JUIN <br />\r\n25.05:J\'ai eu tMme LAOUI = ok pour le jeudi apm dès 13h. Mess rpdr ce jour pour proposer 1 démarrage le 3.06, et faire point sur horaires.<br />\r\n28.05: Relance prospect - mess sur rpdr<br />\r\n31.05: Clte ok pour la mise en palce de mme laoui. Elle sera présente pdt 1h environs.<br />\r\n4.06:Mme LAOUI a pu faire cette presta ds les tps, sauf qu\'elle est restée 15mn de plus. Mais sinon pense pouvoir faire cette presta ds les tps. Mais ne \"chôme pas. <br />\r\n8.06: La clte a rappelé elle est satisfaite de sa 1ère presta. Atn à netoyer le porte savon et pare douche de la sdb du haut. Clte ok pour 1h de + pour le 10.06 afin de faire vitres du haut.','',0,9),(30322,'0',5750,1354,4,0,'2010-06-02 11:39:00',0,'2.06: Mess rpdr clt pour faire le point sur ses annulations.<br />\r\nDates notées 31/05 - 20/06. Or 20/06 n\'est pas 1 date de presta.<br />\r\n2.06: J\'ai eut le clte qui est absent du 31.05 au 21.06 inclus. Mlle MORIN y est allée le 2.06, car je n\'avais pas traité le dossier avant ce jour là. Je lui ai dit reprise le 23.06.<br />\r\nAtn facture du mois de mai, la presta du 31.05 a été facturée. Dc appeler le clt pour lui dire que celle du 23.06 est à taux 0.00€ suite non traitement dans les délais.','',0,9),(24281,'0',2831,0,4,0,'2010-02-05 11:46:00',0,'MME MARTRE A TROUVE QQUN / JE VOULAIT LUI PROPOSER MME ROSTOLL / JE METS LE CLIENT EN INACTIF','',0,9),(25248,'1',5737,0,1,1,'2010-03-03 18:33:00',0,'Point après 2éme prestation.<br />\r\n<br />\r\nToujours très content du travail de leur femme de ménage.','-2',24964,2),(24545,'1',5621,0,3,5,'2010-02-17 16:32:00',0,'offre promo','-2',23823,2),(24544,'1',5517,0,1,1,'2010-01-27 16:27:00',0,'Rappel de la cliente: tout c\'est bien passé, RAS','-2',23928,2),(24301,'1',5607,0,3,1,'2010-02-22 14:41:00',1,'Prospect inactif si pas de nouvelles','-2',23671,2),(24296,'1',5674,0,3,0,'2010-02-03 13:12:00',0,'BENOIT L A CONTACTE CE JOUR : n\'est pas satisfaite de la structure qui intervient chez elle ; se renseigne sur d\'autres structures et voit comment elle peut résilier son contrat / relancer <br />\r\n12.02;: Mess rpdr prospect pour savoir si serait interessée?<br />\r\n17.02: Prospect sans suite => fin de suivi','',0,9),(24907,'1',5621,0,3,1,'2010-03-02 17:02:00',0,'elle à choisi une solution alternative pour le moment. Reviens vers nous si elle à besoin','-2',23823,2),(24298,'1',1794,0,4,1,'2010-02-05 13:39:00',0,'APPEL CLIENTE - MG : OK changement Bennet lundi AM/vend matin en attendant de trouver qq de définitif => veut qq de bien, énergique','-2',24131,2),(24495,'1',3452,0,4,0,'2010-02-09 18:03:00',0,'Madame , Monsieur,<br />\r\n<br />\r\nMerci de bien vouloir annuler la prestation de Mme Brahmi du jeudi 12 février 2010.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nM. et Mme CASTAIN','',0,10),(24299,'1',4544,0,5,0,'2010-02-05 13:53:00',0,'APPEL DE MME DOUCINE POUR SIGNALER QUE LE FER NE FONCTIONNE PLUS : ELLE ETAIT EN TRAIN DE REPASSER QUAND LE FER S EST ARRETE NET / ELLE N A RIEN FAIT DE PARTICULIER; ELLE VA PROPOSER A LA MERE DE LA CLIENTE D EMMENER LE LINGE A REPASSER CHEZ ELLE ET DE LUI REDEPOSER VENDREDI OU LUNDI<br />\r\n8.02: Mme DOUCINE avait rameneé le linge le jour même chez la clte. La lumière fonctionnait mais pas les prises. Par contre le fer est bien cassé, mais la belle-mère se souvient d\'avoir vu des débris=> dc qlqun l\'avait fait tomber.','',0,9),(24304,'1',5675,0,3,0,'2010-02-05 14:50:00',0,'','',0,2),(24305,'1',5675,0,3,1,'2010-02-05 14:50:00',0,'','-2',24304,2),(24306,'1',5675,0,3,5,'2010-02-05 14:50:00',0,'Elle veut comparer avec les concurrents.','-2',24304,2),(24307,'1',5675,0,3,4,'2010-02-08 14:51:00',0,'Avez vous reçu mon mail? que fait-on?','-2',24304,2),(24308,'1',5668,0,3,5,'2010-02-05 15:14:00',0,'','-2',24248,2),(24309,'1',5668,0,3,4,'2010-02-08 14:54:00',0,'Avez-vous reçu mon mail? que fait-on?','-2',24248,2),(24310,'1',5666,0,3,5,'2010-02-05 15:58:00',0,'','-2',24242,2),(24311,'1',5666,0,3,4,'2010-02-08 14:58:00',0,'Avez-vous eu mon mail? Que fait-on ?','-2',24242,2),(24312,'1',5670,0,3,5,'2010-02-05 15:00:00',0,'Mail reprenant mes coordonnées, pour que la cliente me rappel pour fixer RDV','-2',24257,2),(24313,'1',5676,0,3,0,'2010-02-05 15:04:00',0,'','',0,2),(24314,'1',5676,0,3,1,'2010-02-04 15:04:00',0,'','-2',24313,2),(24315,'1',5676,0,3,4,'2010-02-05 15:04:00',0,'invitation au rappel','-2',24313,2),(24316,'1',5676,0,3,1,'2010-02-08 15:04:00',0,'SI NRP alors Mail','-2',24313,2),(24317,'1',5677,0,3,0,'2010-02-05 15:07:00',0,'RDV FAIT. 2H/S LE MERCREDI DE PREFERENCE','',0,2),(24318,'1',5677,0,3,1,'2010-02-04 15:08:00',0,'','-2',24317,2),(24319,'1',5677,0,3,4,'2010-02-05 15:08:00',0,'','-2',24317,2),(24764,'1',5666,0,3,4,'2010-02-15 17:16:00',0,'','-2',24242,2),(24320,'1',5677,0,3,1,'2010-02-05 15:12:00',0,'','-2',24317,2),(24321,'1',5677,0,3,3,'2010-02-09 17:30:00',0,'','-2',24317,2),(24322,'0',4996,1342,4,0,'2010-02-05 15:16:00',0,'05/02/10 ANNULATION PRESTA LAISSE MESS RÉPONDEUR MME CARDOSO N\'ARRIVE PAS A OUVRIR LA PORTE D\'ENTRÉE LA CLÉS TOURNE DANS LE VIDE. MAJ SOFT. 2h d\'abs fdm car nous prévient à la fin de la presta.','',0,10),(24324,'1',5678,0,3,0,'2010-02-05 15:37:00',0,'','',0,2),(24325,'1',5678,0,3,1,'2010-02-04 15:37:00',0,'','-2',24324,2),(24326,'1',5678,0,3,4,'2010-02-05 15:37:00',0,'Invitation au rappel','-2',24324,2),(24327,'1',5678,0,3,1,'2010-02-08 15:37:00',0,'SI NRP alors Mail','-2',24324,2),(24328,'1',5526,1329,4,0,'2010-02-05 15:39:00',0,'05/02/10 annulation presta du 26/02 maj soft','',0,10),(24330,'1',5679,0,3,0,'2010-02-05 15:45:00',0,'RDV FAIT 3H.Préférence pour le mercredi ou jeudi matin','',0,2),(24331,'1',5679,0,3,3,'2010-02-05 10:30:00',0,'3H.Préférence pour le mercredi ou jeudi matin','-2',24330,2),(24332,'1',4659,1174,4,0,'2010-02-05 15:40:00',0,'05/02 clte a retrouvé MMe Magne allongée dans le lit de la chambre d\'ami mangeant des gâteaux et en train de regarder la tv. Clte très mécontente et souhaite changer immédiatement de fdm. Et tient impérativement à garder le vendredi.<br />\r\n<br />\r\nCLT ANNULE LA PRESTA DU 05/03 CONGÉS MAJ SOFT.','',0,10),(24333,'1',5679,0,3,4,'2010-02-15 15:47:00',0,'car BC pas reçu','-2',24330,2),(24334,'1',5680,0,3,0,'2010-02-05 16:05:00',0,'','',0,2),(24335,'1',5680,0,3,5,'2010-02-05 16:05:00',0,'La cliente à précisé qu\'elle voulait être recontactée par mail.','-2',24334,2),(24336,'1',5680,0,3,5,'2010-02-12 16:06:00',0,'','-2',24334,2),(25472,'0',5367,1341,4,0,'2010-03-03 13:56:00',0,'ANNUL PRESTA DU 23/03 CAUSE VISITE MEDICALE, CLT PREVENU MAJ SOFT.','',0,10),(24922,'0',4971,1273,4,0,'2010-02-18 10:22:00',0,'18/02 annul presta Mme Tahri accident de travail attente réponse clt maj soft,','',0,10),(24340,'1',5681,0,3,0,'2010-02-05 16:26:00',0,'RDV FAIT 3H/S LE VENDREDI DE PRÉFÉRENCE. AU PIRE JEUDI','',0,2),(24341,'1',5681,0,3,1,'2010-02-05 16:26:00',0,'Doit consulter son mari pour la date du RDV. SMS envoyé avec mes coordonnées. Elle revient vers moi.','-2',24340,2),(24342,'1',5681,0,3,1,'2010-02-10 16:27:00',0,'Si elle ne m\'a pas rappelé pour le RDV','-2',24340,2),(24918,'1',4242,1367,7,0,'2010-03-02 15:30:00',0,'POINT QUALITE AU DOMICILE : SATISFAISANT / RAS','',0,9),(24389,'1',5686,0,3,1,'2010-02-08 12:22:00',0,'Elle était au bureau, demande à être rappelée ce soirà partir de 18h.','-2',24372,2),(24346,'1',5399,0,9,1,'2010-03-15 16:42:00',0,'','-2',23177,19),(24347,'1',5546,0,1,0,'2010-02-05 16:50:00',0,'','',0,19),(24348,'1',5546,0,1,1,'2010-02-05 16:50:00',0,'Point 1ère presta. ne pas oublier BC. Client satisfait de la presta. Elle à pu tout faire correctement. On continue avec elle.','-2',24347,19),(24349,'1',5546,0,1,1,'2010-02-22 16:50:00',0,'Point après 3ème presta. <br />\r\nNRP donc mail','-2',24347,19),(25427,'1',1386,7,5,0,'2010-03-02 17:12:00',0,'Madame<br />\r\n<br />\r\nLa personne que vous m\'avez evoyée hier a fait des taches sur le tapis de ma chambre avec du cirage sans doute.<br />\r\n<br />\r\nC\'est déplorable.<br />\r\n<br />\r\nSi ce genre d\'ncident devait se reproduire,je serai amené à changer de fournisseur .<br />\r\n<br />\r\nSalutations.<br />\r\n<br />\r\nHubert COSTIL<br />\r\n<br />\r\nP.S Confirmation de mon entretien téléphonique de ce jour<br />\r\n','',0,2),(24356,'0',0,1386,7,1,'2010-02-05 17:41:04',0,'Vérification des références','-2',0,30),(24357,'0',0,1386,7,1,'2010-02-05 15:00:00',1,'','-2',24356,30),(24358,'1',5583,0,9,0,'2010-02-05 19:20:00',0,'2H FDS','',0,2),(24361,'0',1959,472,4,0,'2010-02-08 09:03:00',0,'08/02 mme brisoux malade clt pas de rplct maj soft;','',0,10),(24362,'1',3175,569,4,0,'2010-02-08 10:01:00',0,'08/02/10 annulation presta du 10/02 maj soft;','',0,10),(24363,'1',2619,0,4,0,'2010-02-08 10:17:00',0,'8.02: La clte s\'est cassée tout le bras; Sa complémentaire santé lui octroie 12h de presta pdt 1 mois dc souhaiterait avoir 1 presta de 3h/sem en + jusqu\'au 8.03.10 <br />\r\nMme JOUVE= COMPLETE<br />\r\nPour remboursement fournir facture + bulletin URSSAF<br />\r\n10.02: La clte m\'a relancé alors que je souhaitais la contacter ajd\'hui. La pers sur Teyran s\'est désistée, dc pers de dispo. Je reçois qelqun en recrutement demain apm. Mme GERVAIS elle souhaite qlqun de suite. Je lui ai dit que nous n\'avions pers sur son secteur de dispo et que je la rappellerai demain après avoir reçus Mme GIRAUD. Clte pas très contente que nous ne puissions satisfaire sa demande. Aura-t-elle + de chance avec d\'autre Sté§?','',0,9),(24364,'0',1959,472,4,0,'2010-02-08 10:19:00',0,'08/02/10 annulation presta du 01/03/10 maj soft','',0,10),(24365,'0',5266,1245,4,0,'2010-02-08 10:21:00',0,'8.02.10: Mlle BARA m\'a appelé pour m\'informer que la clte souhaitait avoir 3h le jeudi et non plus 2x2h car pas assez de repassage.<br />\r\nJ\'appelle clte ce jour pour lui confirmer que ns avions bien eut l\'info (1h possible car Mlle BARA intervient chez ses parents Mme RIVAS 2h par la suite).','',0,9),(24366,'0',2382,0,7,0,'2010-02-08 10:36:00',0,'08/02/10 : annul. sal. abst. =-4h<br />\r\neu clt pas de R<br />\r\n22/02/10 : annul. sal. abst. = -4h. Eu clt = pas de R<br />\r\n3/05/10 : annul. sal Abst = -4h. Eu clt = Pas de R<br />\r\n10/05/10 : annul. sal. abst = -4h. Eu clt = pas de R car pas de dispo le 10/05 matin','',0,12),(24367,'1',5684,0,3,0,'2010-02-08 10:48:00',0,'3H/S','',0,2),(24369,'1',5684,0,3,1,'2010-02-08 10:48:00',0,'On s\'est parlé, tout est bien clair, elle à toutes les infos elle part en vacances dans 2 jours, elle revient vers nous dès son retour vers fin février. ','-2',24367,2),(24370,'1',5684,0,3,4,'2010-03-08 10:51:00',0,'Invitation au rappel. avez-vous pris votre décision?','-2',24367,2),(24393,'1',5689,0,3,0,'2010-02-08 12:34:00',0,'RDV FAIT. 4H/S JOUR ET HEURE INDIF.','',0,2),(24375,'0',2124,0,1,0,'2010-02-08 11:21:00',0,'05/02/10 : annul. sal. abst. R le 04/02/10 3h. CA perdu = 1h','',0,12),(24376,'0',4567,0,4,0,'2010-02-08 11:24:00',0,'05/02/10 : annul. sal. abst. R le 4/02/10','',0,12),(24377,'0',2536,660,4,0,'2010-02-08 11:27:00',0,'décalée presta le mardi 09/02 maj soft;','',0,10),(24378,'0',4965,475,4,0,'2010-02-08 11:29:00',0,'Madame PONT<br />\r\nPortable : 06 88 30 99 01<br />\r\n44300 NANTES<br />\r\n<br />\r\nelle est contente de la personne qui intervient chez elle et du niveau de prestation.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le lundi 8 février 2010 à 09:40<br />\r\n','',0,14),(24379,'0',5452,1342,4,0,'2010-02-08 11:34:00',0,'pesta du 8/02 clt abs, presta facturée.<br />\r\nAnnulation presta du 11/02. MAJ SOFT.','',0,10),(25287,'1',3690,413,4,0,'2010-02-24 15:21:00',0,'APPEL CLIENT : souhaite décaler sa presta à 8h30 car il y aura une nounou chez lui','',0,2),(24380,'0',5687,0,4,0,'2010-02-08 11:41:00',0,'8.02: La clte a rappelé pour m\'informer que tout compte fait elle souhaiterait avoir 2h30/sem et non pas 3h tous les 15jrs ou 2h/sem. VA avait ce prospect au téléphone le 5.02.<br />\r\nJe pense à Mlle ROSTOLL mais ne s\'est pas présentée à son rdz-vs d\'embauche ce matin!!!<br />\r\n22.02: Appel de la clte pour mise en place de Mme HECKER le 1er mars 10. de 9h à 11h30. J\'ai rappelé la clte afin de savoir si chat ou pas ds dom. Il se peut que la clte décale presta de mise en place si mari opéré (bas cassé).<br />\r\n2.03: Mess rpdr clte pour point qualité suite 1ère presta<br />\r\n3.03: La clte a rappelé elle est satisfaite des presta de Mme HECKER.','',0,9),(24383,'1',2283,237,4,0,'2010-02-08 12:06:00',0,'Madame FRANCOIS Nicole<br />\r\nPortable : 06 22 99 17 19 <br />\r\n<br />\r\nSouhaite annuler la prestation de Mme moisan vendredi 12/02.<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le vendredi 5 février 2010 à 18:38<br />\r\n<br />\r\n','',0,14),(24384,'1',5484,0,9,0,'2010-02-08 12:06:00',0,'2H FDS','',0,2),(24385,'0',4067,1329,4,0,'2010-02-08 12:09:00',0,'08/02/10 Annulation presta fdm malade clt pas de rplct maj soft;','',0,10),(24386,'1',2795,0,1,0,'2010-02-08 12:13:00',0,'POINT APRES 1ERE PRESTA','',0,19),(24387,'1',2795,0,1,1,'2010-02-08 12:14:00',0,'CLIENT SATISFAIT, PREND UNE HEURE DE PLUS. DES LA SEMAINE PROCHAINE.','1',24386,19),(24388,'1',5645,0,3,4,'2010-02-12 14:21:00',0,'si bc pa reçu','-2',24042,2),(24390,'1',5686,0,3,1,'2010-02-08 18:15:00',0,'BO : demande infos pour sa mère mais elle a trouvé une solution, demande envoyer sms avec coordonnées en cas de besoin','-2',24372,2),(24391,'1',5685,0,3,0,'2010-02-08 12:25:00',0,'','',0,2),(24392,'1',5685,0,3,1,'2010-02-08 12:25:00',0,'veut quelqu\'un le vendredi matin dès 8h. = on à personne','-2',24391,2),(24394,'1',5689,0,3,1,'2010-02-08 12:35:00',0,'','-2',24393,2),(24395,'1',5689,0,3,3,'2010-02-09 11:00:00',0,'','-2',24393,2),(24396,'1',5690,0,3,0,'2010-02-08 12:38:00',0,'','',0,2),(24397,'1',5690,0,3,1,'2010-02-12 16:29:00',0,'ELLE EST AU BUREAU','-2',24396,2),(24398,'1',5690,0,3,4,'2010-02-08 12:38:00',0,'INVITATION AU RAPPEL','-2',24396,2),(24399,'1',5543,0,3,1,'2010-02-16 12:40:00',1,'prospect inactif ','-2',23193,19),(24400,'1',5543,0,3,1,'2010-02-08 12:40:00',0,'','-2',23193,19),(24401,'1',5036,0,4,0,'2010-02-08 12:41:00',0,'','',0,19),(24402,'1',5036,0,4,1,'2010-02-08 12:41:00',0,'Madame Kamara étant malade et prolopngée sans cesse, proposition de remplacement par Mme Horrigue.','-2',24401,19),(24403,'1',5036,0,4,5,'2010-02-08 12:41:00',0,'client ok rdv mercredi 12h30 chez lui pour une première rencontre, la prestation aura lieu le jeudi de 10h à 15h','-2',24401,19),(24404,'1',2069,1210,4,0,'2010-02-08 12:44:00',0,'08/02/10 annulation presta 19/02 26/02 05/03','',0,10),(24407,'0',2312,591,4,0,'2010-02-08 14:06:00',0,'Proposer à clt le jeudi 11/02 de 9h à 12h pour remplacement. Après remplacement proposer à clt Mme Djabi définitivement le mercredi de 9h à 12h.','',0,10),(32529,'1',6250,0,1,1,'2010-08-13 18:03:00',0,'Cliente impossible à joindre (3 essais \"essayer + tard\")','-2',32459,2),(24409,'0',5554,0,1,0,'2010-02-08 15:18:00',0,'cliente souhaite 3h :<br />\r\nlundi / jeudi et vendredi entre 8h30 à 17h (surtout pas aprés 17h)<br />\r\néventuellement mercredi matin<br />\r\nsurtout pas mardi, ni mercredi AM','',0,14),(24410,'1',5554,1242,1,0,'2010-02-08 15:20:00',0,'client pas content de SAUPIN :<br />\r\nelle ne fait pas bien le sol : recoin / dessous de table <br />\r\nelle a pas fait la bonde du lavabo','',0,14),(24411,'1',4640,0,1,1,'2010-02-08 15:34:00',0,'SR : Relance des 2 factures impayées. La cliente a reçu samedi une facture de 39 euros. Je lui ai dit que le solde était de 370 euros, lui renvoyer les factures par mail a karine.artus@hotmail.com','-2',20098,19),(24413,'1',4482,0,4,1,'2010-02-08 15:45:00',0,'MG : msg laissé sur port client pour avoir un retour définitif sur la presta du merc avec mme El Harroussi sachant que d\'autres clients attendent également et qu\'il est difficile de bloquer une personne pour des presta faites de façon ponctuelle (bcp d\'annulations)','-2',24143,2),(24416,'0',3948,421,4,0,'2010-02-08 16:01:00',0,'le 9/03/10 elle ira chez aerts toute la journée<br />\r\ndonc ne pourra pas faire de remplacement.','',0,14),(24415,'1',4482,0,4,1,'2010-02-08 15:51:00',0,'MSG CLIENT : OK pour le 10/02, pas possible le 17/02 (si possible décaler au 15 ou 16) ensuite reprise normale tous les merc => envoyer SMS confirmation horaires du 10/02','-2',24143,2),(24417,'1',2791,719,4,0,'2010-02-08 16:23:00',0,'8.02:Mess rpdr clte pour informer chgmt horaire le jeudi 13h30/16h30','',0,9),(25475,'1',5662,0,2,0,'2010-03-03 14:26:00',0,'CLIENT SATISFAIT DES PRESTATIONS','',0,9),(25112,'1',3720,864,4,0,'2010-02-23 09:44:00',0,'annulation presta congés clt le 1/03/10 maj soft.','',0,10),(24419,'0',5572,1357,4,0,'2010-02-08 16:24:00',0,'Monsieur Lardière,<br />\r\n <br />\r\nPar ce présent mail, je vous informe que Madame Brunelière ne viendra pas effectuer ses heures de ménage lundi prochain.<br />\r\nEtant en congés, les deux dernières heures seront par conséquent reportées à la semaine suivante.<br />\r\n <br />\r\nVous remerciant de bien vouloir me confirmer la bonne réception de ce courriel, je vous adresse mes sincères salutations.<br />\r\n <br />\r\nMadame Guiffant<br />\r\n02.40.54.94.21<br />\r\n','',0,14),(24597,'0',1657,848,4,0,'2010-02-11 13:50:00',0,'11/02/10 ANNULATION PRESTA VERGLAS MAJ SOFT','',0,10),(24421,'0',0,1387,7,1,'2010-02-08 17:15:04',0,'Vérification des références','-2',0,21),(24422,'0',0,1387,7,1,'2010-02-08 15:00:00',1,'','-2',24421,21),(24423,'1',5601,0,3,5,'2010-02-15 18:05:00',0,'offre promo','-2',23631,2),(24424,'1',5623,0,3,5,'2010-02-08 18:09:00',0,'offre promo','-2',23909,2),(24425,'1',5623,0,3,1,'2010-02-22 18:11:00',0,'prospect inactif si pas de nouvelel','-2',23909,2),(26958,'0',0,1425,7,1,'2010-03-30 10:35:13',0,'Vérification des références','-2',0,21),(24427,'1',5647,0,3,1,'2010-02-12 18:14:00',0,'NRP<br />\r\n','-2',24050,2),(24428,'1',5675,0,3,1,'2010-02-11 18:16:00',0,'NRP','-2',24304,2),(24429,'1',5668,0,3,1,'2010-02-12 18:19:00',0,'nrp','-2',24248,2),(24430,'1',5666,0,3,1,'2010-02-12 18:22:00',0,'NRP','-2',24242,2),(24431,'1',5676,0,3,5,'2010-02-08 18:24:00',0,'','-2',24313,2),(24432,'1',5676,0,3,1,'0000-00-00 00:00:00',0,'Bonjour,<br />\r\n <br />\r\n<br />\r\n<br />\r\n<br />\r\nMerci pour vos propositions mais j\'ai déjà trouve un autre prestataire pour mes besoins en terme de ménage et repassage.<br />\r\n<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nF. Chiri<br />\r\n<br />\r\n ','-2',24313,2),(24433,'1',5678,0,3,5,'2010-02-08 18:25:00',0,'','-2',24324,2),(24434,'1',5678,0,3,1,'2010-02-11 18:25:00',0,'Rappeler la cliente la semaine prochaine, à partir du 15','-2',24324,2),(24435,'1',4325,0,4,0,'2010-02-08 19:11:00',0,'MSG CLIENTE 13H12 : souhaite annuler la presta du 10/02 mais sait qu\'il y a un délai de 72h à respecter pour toute annulation donc si facturée va trouver une solution ! RDV au dernier moment pour son suivi de grossesse ...','',0,2),(24436,'1',4325,0,4,1,'2010-02-08 19:12:00',0,'MG : msg laissé sur port cliente pour informer prise en compte de sa demande mais pas possible de ne pas être facturée, si besoin de décaler la presta rappeler','-2',24435,2),(24437,'1',4325,0,4,1,'2010-02-08 19:20:00',0,'MG : ok pour décaler à partir de 12h le 10/02','-2',24435,2),(24438,'1',4482,0,4,1,'2010-02-08 19:25:00',0,'MG SMS : ok merc 10/02 9h-12h, semaine prochaine 15/02 même créneau ensuite planning fixe ts les merc 9h-12h','-2',24143,2),(24439,'1',4000,0,4,1,'2010-02-08 19:27:00',0,'MG : msg laissé sur port cliente pas possible vend, ok pour jeudi AM, si souhaite rencontrer intervenante pour la 1ere presta ns rappeler pour convenir rdv','-2',24135,2),(24440,'1',4594,0,1,0,'2010-02-08 13:18:00',0,'MSG CLIENTE : pas ok avec la facture de janv','',0,2),(24441,'1',4594,0,1,1,'2010-02-08 19:30:00',0,'MG : msg laissé sur port cliente l\'invitant à ns recontacter pour faire le point sur sa fact de janv','-2',24440,2),(24442,'1',5484,0,5,5,'2010-02-08 19:42:00',0,'Madame, <br />\r\n<br />\r\nSuite à notre conversation téléphonique en date du 3 février 2010, nous avions convenu d’un changement d’intervenante à compter de cette semaine pour le jeudi matin avec mme Pereira.<br />\r\n<br />\r\nMalheureusement, mme Pereira ne pourra pas intervenir, puisqu’elle ne souhaite plus travailler le jeudi matin pour raison personnelle.<br />\r\n<br />\r\nA défaut de pouvoir vous proposer une autre intervenante pour cette semaine, je recherche activement une autre intervenante pour pouvoir satisfaire à votre demande rapidement. <br />\r\n<br />\r\nNous avons des recrutements en cours cette semaine, et espérons vivement être en mesure de trouver quelqu’un pour vous.<br />\r\n<br />\r\nJe vous présente toutes mes excuses pour ce désagrément et vous remercie pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',23658,2),(24443,'1',5484,0,9,5,'2010-02-12 18:42:00',1,'Tenir informée avancée des recherches','-2',24384,2),(24444,'1',2595,472,4,0,'2010-02-09 09:11:00',0,'09/02/10 annulation presta mme brisoux malade maj soft.','',0,10),(24445,'1',1654,472,4,0,'2010-02-09 09:13:00',0,'09/02/10 annulation presta mme brisoux malade laissé mess répondeur maj soft.','',0,10),(24446,'1',5232,1174,4,0,'2010-02-09 10:15:00',0,'09/02/10 ANNULATION PRESTA MME MAGNE LAISSE MESS MAJ SOFT.','',0,10),(24447,'1',3439,1174,4,0,'2010-02-09 10:19:00',0,'09/02/10 ANNULATION PRESTA MME MAGNE ENVOYÉ MAIL MAJ SOFT.','',0,10),(24448,'1',5693,719,4,0,'2010-02-09 10:36:00',0,'8.02: KLa clte me confirme démarrage des presta de repassage pris en charge par son compagnon à partir du 11.02','',0,9),(24449,'0',5114,472,4,0,'2010-02-09 10:44:00',0,'09/02/10 attente réponse pr rplct presta mme brisoux malade maj soft. Envoyé mail + mess répondeur.','',0,10),(24450,'0',0,1388,7,1,'2010-02-09 11:03:18',0,'Vérification des références','-2',0,9),(24451,'0',0,1388,7,1,'2010-02-09 15:00:00',1,'','-2',24450,9),(24452,'0',2399,212,4,0,'2010-02-09 11:32:00',0,'CLT DEMENAGE FIN 12/02','',0,10),(24454,'0',5175,1372,4,0,'2010-02-09 12:15:00',0,'fin de presta le 16/02 clt déménage maj soft;','',0,10),(24894,'0',5745,0,4,0,'2010-02-17 15:59:00',0,'17.02: Clte interessée par 3h/sem, voir tous les 15 jrs 4h.<br />\r\nRdz-vs clt le 18.02 à 17h30<br />\r\nVA a vu clte qui souhaite qlqun le mardi ou jeudi 14/17h + 2h de repassage tous les 15 jours + 1 apt sur carnon. - ATN ne veut pas le mercredi <br />\r\n23.02: Mess rpdr clte pour lui informer mise en place Mme MAREF à compter du 2.03.10 de 14/17. + faire point sur sa demande en quinzaine<br />\r\n24.02: Réception ce jour de la dem de MMe MAREF=> nouvelle intervenante Mme POIREL Béatrice<br />\r\n25.02: Appel de la clte qui préfère décaler sa presta au 9.03 car enfant malade.<br />\r\n10.03/ j4AI EUT LA MAMAN DE LA CLTE qui m\'informe qu\'elle s\'est absentée. Elle sera de retour vers 17h ou sinon sera présente demain/<br />\r\n10.03: Point avec Mme POIREL : bon contact, mais n\'a pas pu tout faire car aprt grand à s\'y perdre pour 1 première presta. Mais sinon contente de ce nouveau clt<br />\r\n11.03: Mess rpdr sur portable clte<br />\r\n12.03: Pas de nouvelle de la clte je reporte le suivi suite 2nd presta <br />\r\n15/03: La clte me demande de changer de jour. Elle souahietrait tout compte fai tle mercredi apm. Je lui dit que Mlle POIREL ne travaille pas le emrcredi apm=> changement d\'inter. Clte ok. Je l\'informe que ce ne sera faisable que la sem. prochaine soit le mercredi 24.03. Clte ok. Elle m\'a également fait part qu\'elle fut moyennement satsisfaite de la presta de Mmlle POIREL. Elle trouve qu\'elle n\'a pas fait bcp de choses. Point avec Mlle POIREL qui me dit maison trés sale. Bac à douche = eau noire sortie de l\"éponge! Mlle POIREL a informée la clte qu\'elle ne pourrait pas faire revenir en seule fois l\'état de cette douche.<br />\r\nLa clte m\'avait nullement fait part de cela. Je la trouve un peu spéciale et pas franche. VA estime que 3h pas assez suffisant. <br />\r\n17.03: Mlle poirel m\'informe que la clte souhaite maintenir sa presta au mardi prochain et qu\'elle verrait par la suite!','',0,9),(24534,'1',4483,569,4,0,'2010-02-10 14:45:00',0,'annulation presta à la dde du clt 16/02','',0,10),(24456,'1',4994,0,1,0,'2010-02-09 12:42:00',0,'Madame LECOMTE Isabelle<br />\r\nPortable : 06 63 07 15 29, 75017 PARIS 17<br />\r\nElle s\'inquiète car elle n\'a reçu ni la facture de Decembre, ni celle de Janvier.<br />\r\nMerci de verifier.<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95) ','',0,2),(24457,'1',4994,0,1,1,'2010-02-09 12:43:00',0,'MG : msg laissé sur port cliente pour vérifier si adresse mail bonne et savoir si souhaite qu\'on lui adresse par courrier','-2',24456,2),(24458,'0',2971,0,1,0,'2010-02-09 13:23:00',0,'J INFORME LA CLIENTE QUE SUITE A UNE ERREUR JE NE POURRAI LUI PRELEVER LA FACTURE DE JANVIER : ELLE NOUS L ENVOIE PAR CHEQUE / VERIFIER QU ON LA BIEN RECU ET SUPPRIMER LE SUIVI<br />\r\n25.02: Pas de rglmt reçu. Relance par tel la clte m\'informe qu\'elle va poster son chq aujd\'hui.','',0,9),(24460,'0',5694,0,3,0,'2010-02-09 13:29:00',0,'CLIENT INTERESSE PAR 3 H HEBDO / PASSE PAR UNE STRUCTURE DEPUIS 3 ANS DONT ELLE EST RTRES MECONTENTE CAR APPAREMMENT TRES MAUVAISE GESTION DU PERSONNEL AVEC UN TURN OVER IMPORTANT<br />\r\nSUITE A MA VISITE DU 11.02 LA CLIENTE REFLECHIT CAR N EST PAS PRETE A REFAIRE CONFIANCE A UN ORGANISME ET A PEUT ETRE TROUVE QQUN EN DIRECT (LA FEMME DE MENAGE D UNE AMIE) / NOUS RECONTACTERA SI CELA NE SE FAIT PAS','',0,9),(24629,'0',0,1393,7,1,'2010-02-12 10:14:15',0,'Vérification des références','-2',0,21),(24462,'1',4537,1160,4,0,'2010-02-09 13:50:00',0,'9.02: Mlle bonneton m\'informe que la clte annulerait la sem. prochaine pdt 1 sem. Or pas d\'info clte => mess rpdr clte ce jour.<br />\r\n11.02: pas de nouvelle de la clte dc c\'est qu\'elle confirme car elle m\'aurait appeler pour me dire le contraire.','',0,9),(24464,'1',3131,0,4,0,'2010-02-09 13:53:00',0,'8.02!:La clte a rappelé l\'agence pour bénéficier à nouveau de prestation de ménage 2 à 3h/sem. Démarrage au 1er mars le mardi ou jeudi, clt présent pdt presta son mari travaille au domicile.<br />\r\nLA CLIENTE VEUT DEMARRER LES PRESTA A PARTIR DU 02.03 / OK POUR LE MARDI AM / VOIR AVEC MME MERCIER; mME MERCIER dispo le mercredi apm et non pas le mardi. Voir avec candidate reçue ce jour<br />\r\n17.02: VA songe à Mme MAXANT le mardi à partir de 12h. Car Clt DULLIEUX réduit sa presta, et enchaînerait par la suite avec Clte ANDRE. Dès rpse appeler Mme COTTRET ou proposer clte à Mme HECKER?<br />\r\n18.02: Mess rpdr clte pour lui proposer des presta avec Mme TOUMI le mardi matin à partir de 8h30 pdt 2h.<br />\r\n23.02: Mme MAXANT me relance concernant ce clt. J\'atd rpse de la clte car ns lui avions proposer Mme TOUMI qui est en perte horaire!!!','',0,9),(24467,'0',5172,0,4,0,'2010-02-09 14:58:00',0,'IL A RECONTACTE LA CENTRALE D APPEL : NE PAS PRENDRE DE RDV CAR IL PERD UN PEU LA TETE','',0,9),(24468,'1',5583,0,9,1,'2010-02-09 11:12:00',1,'A rappeler ce jour, msg de la cliente laissé hier','-2',24358,2),(24469,'1',5689,0,3,1,'2010-02-16 15:40:00',0,'NRP','-2',24393,2),(24470,'1',5695,0,3,0,'2010-02-09 15:44:00',0,'','',0,2),(24471,'1',5695,0,3,1,'2010-02-09 15:44:00',0,'a besoin d\'une femme de ménage rapidement. JE lui ai dit que dans l\'immédiat nous n\'avions personne à lui donner sur ce secteur.','-2',24470,2),(24472,'1',5696,0,3,0,'2010-02-09 15:47:00',0,'4H/s vendredi entre 12h et 18h. Chat. Mise en place aux environ de la deuxième quinzaine d\'avril.','',0,2),(24473,'1',5696,0,3,4,'2010-02-09 15:47:00',0,'Fait suite à la demande, invitation au rappel','-2',24472,2),(24474,'1',5696,0,3,1,'2010-02-10 15:47:00',0,'','-2',24472,2),(24475,'1',5697,0,3,0,'2010-02-09 15:49:00',0,'','',0,2),(24476,'1',5697,0,3,4,'2010-02-09 15:49:00',0,'faIT SUITE A VOTRE DEMANDE, INVITATION AU RAPPEL','-2',24475,2),(24477,'1',5697,0,3,5,'2010-02-10 15:49:00',0,'SI NRP ALORS MAIL','-2',24475,2),(24478,'1',5698,0,3,0,'2010-02-09 15:52:00',0,'','',0,2),(24479,'1',5698,0,3,4,'2010-02-09 15:52:00',0,'FAIT SUITE A VOTRE DEMANDE, INVITATION AU RAPPEL','-2',24478,2),(24480,'1',5698,0,3,5,'2010-02-10 15:53:00',0,'SI NRP ALORS MAIL','-2',24478,2),(24481,'1',5699,0,3,0,'2010-02-09 15:54:00',0,'','',0,2),(24482,'1',5699,0,3,1,'2010-02-09 15:54:00',0,'NRP','-2',24481,2),(24483,'1',5699,0,3,5,'2010-02-10 15:55:00',0,'','-2',24481,2),(24484,'1',5700,0,3,0,'2010-02-09 15:57:00',0,'','',0,2),(24485,'1',5700,0,3,4,'2010-02-09 15:57:00',0,'FAIT SUITE A VOTRE DEMANDE, INVITATION AU RAPPEL','-2',24484,2),(24486,'1',5700,0,3,4,'2010-02-15 15:58:00',0,'Avez-vous reçu mon mail? avez-vous des questions? Je suis disponible pour tout renseignement ou pour une prise de RDV','-2',24484,2),(24487,'1',5701,0,3,0,'2010-02-09 16:05:00',0,'','',0,2),(24488,'1',5701,0,3,4,'2010-02-09 16:05:00',0,'fait suite a la demande, Invitation au rappel','-2',24487,2),(24489,'1',5701,0,3,4,'2010-02-15 16:05:00',0,'Avez-vous reçu mon mail? avez-vous des questions? Je suis disponible pour tout renseignement ou pour une prise de RDV','-2',24487,2),(24490,'1',5702,0,3,0,'2010-02-09 16:10:00',0,'','',0,2),(24491,'1',5702,0,3,1,'2010-02-09 16:10:00',0,'GROS CON, croit tout connaitre sur les CESU. Impossible de lui faire entendre et comprendre la différence le CESU préfinancé et le CESU banquaire. D\'après lui on lui coutera 2 fois plus chèr que s\'il embauche quelqu\'un en direct. ABRUTI FINI! ','-2',24490,2),(24493,'0',0,1389,7,1,'2010-02-09 17:01:05',0,'Vérification des références','-2',0,14),(24494,'0',0,1389,7,1,'2010-02-09 15:00:00',1,'','-2',24493,14),(26313,'1',5927,0,3,0,'2010-03-22 10:06:00',0,'','',0,26),(24496,'1',5681,0,3,3,'2010-02-11 11:00:00',0,'','-2',24340,2),(24497,'1',5583,0,9,1,'2010-02-09 14:12:00',0,'Madame COURVOISIER Peggy<br />\r\nPortable : 06 75 14 98 62 <br />\r\n<br />\r\nEmail : peggycourvoisier@yahoo.fr<br />\r\n<br />\r\nSouhaite savoir ou en est son dossier , c\'est monsieur Orget Benoit qui l\'a rencontré apparemment.<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 9 février 2010 à 14:12<br />\r\n','-2',24358,2),(24498,'1',5583,0,9,5,'2010-02-09 19:39:00',0,'Madame,<br />\r\n<br />\r\nNous avons bien pris en considération votre demande pour 2 heures de prestation en fin de semaine. <br />\r\n<br />\r\nMalheureusement, nous ne sommes pas en mesure de pouvoir répondre favorablement à votre demande pour le moment, n’ayant pas d’intervenante disponible sur votre secteur. <br />\r\n<br />\r\nNous recherchons activement une personne correspondant à vos attentes et ne manquerons pas de vous tenir informée régulièrement de l’avancée des recherches. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information, et vous remercions pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nL’Equipe Ménage & Cie','-2',24358,2),(24499,'1',5583,0,9,1,'2010-02-16 19:40:00',1,'Tenir informée avancée des recherches','-2',24358,2),(24500,'1',5484,0,9,5,'2010-02-09 19:45:00',0,'Bonjour Madame Garnier, <br />\r\nN\'importe quel jour de la semaine nous convient si l\'intervenante est minutieuse. Le jeudi après-midi est le jour où nous sommes le plus souvent absents, mais n\'importe quel autre début d\'après midi est possible c\'est pour un travail efficace et bien fait.<br />\r\nNous attendons de vos nouvelles, <br />\r\nCordialement, <br />\r\nAmandyne Gwisdak','-2',24384,2),(24501,'1',5484,0,9,5,'2010-02-09 19:45:00',0,'Bonsoir,<br />\r\n<br />\r\nMerci de votre retour.<br />\r\n<br />\r\nJ’ai bien pris note de ce complément d’information, qui nous permettra très certainement de pouvoir écourter votre délai d’attente pour l’attribution d’une nouvelle intervenante.<br />\r\n<br />\r\nJe vous tiens informés dès que j’ai un peu plus de visibilité pour ce changement.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24384,2),(24502,'0',5411,1329,4,0,'2010-02-10 08:34:00',0,'10/02/10 abs mme Zitouni pas de réponse pr rplct maj soft','',0,10),(24504,'0',0,1390,7,1,'2010-02-10 15:00:00',1,'','-2',24503,23),(24505,'1',2500,660,4,0,'2010-02-10 09:53:00',0,'10/02/10 mme aya abs raison familiale annulation presta clt ne souhaite pas de rplct maj soft;','',0,10),(24506,'0',4251,660,4,0,'2010-02-10 09:55:00',0,'10/02/10 mme aya abs raison personnelle annulation presta maj soft','',0,10),(24507,'0',4251,660,4,0,'2010-02-10 10:12:00',0,'à la dde du clt annulation presta pr 26/02,attention 5/03 dernière presta attente renouvellement serena maj soft','',0,10),(24509,'1',5677,0,3,1,'2010-02-17 10:16:00',1,'SI BC PAR REçU','-2',24317,2),(24510,'0',1607,0,4,0,'2010-02-10 10:50:00',0,'10.02/ J\'ai ressaisi le chq clt suite pblm de saisie du 8.02.10','',0,9),(24511,'1',4198,0,4,0,'2010-02-10 11:07:00',0,'10.02: modification de la saisie du rglmt facture du mois de décembre 2009. qui fut saisie le 11.01.10','',0,9),(24512,'1',5706,0,3,0,'2010-02-10 11:18:00',0,'','',0,2),(24513,'1',5706,0,3,1,'2010-02-10 11:18:00',0,'Cherche du travail, transmis à MG','-2',24512,2),(24514,'1',4675,1174,4,0,'2010-02-10 12:18:00',0,'10/02/10 ANNULATION PRESTA MME MAGNE incident ds le bus CLTE prévenue mais souhaite changer de fdm par la suite car pas ménage à fond.MAJ SOFT.','',0,10),(24515,'1',3884,1174,4,0,'2010-02-10 12:22:00',0,'10/02/10 ANNUL PRESTA INCIDENT BUS , PEUT ETRE CONGE FEVR/MARS MAJ SOFT ','',0,10),(24516,'1',5250,1174,4,0,'2010-02-10 12:24:00',0,'10/02/10 ANNULATION PRESTA CAUSE INCIDENT DANS LE BUS MME MAGNE ABS CLTE PRÉVENUE MAJ SOFT.','',0,10),(24517,'0',0,1391,7,1,'2010-02-10 12:48:12',0,'Vérification des références','-2',0,23),(24518,'0',0,1391,7,1,'2010-02-10 15:00:00',1,'','-2',24517,23),(24519,'1',4942,413,4,0,'2010-02-10 13:00:00',0,'MSG MG : mme Boucherrab absente ce jour, pas de possibilité de remplacement','',0,2),(24520,'1',3690,413,4,0,'2010-02-10 13:01:00',0,'MG : client informé mme Boucherrab absente ce jour, OK pour remplacement par Bennet cet AM 16h-18h (ménage et repassage, si besoin appeler le client pdt la presta)','',0,2),(24521,'1',4016,413,4,0,'2010-02-10 13:02:00',0,'MG : cliente informée absence mme Boucherrab le 11/02, OK pour remplacement 10h-12h30 en présence de qq de la sté','',0,2),(24522,'1',207,413,4,0,'2010-02-10 13:03:00',0,'MSG MG : cliente informée absence mme Boucherrab le 11/02, proposition remplacement avec Bennet le 12/02 16h-18h (si pas de retour OK, sinon rappeler)','',0,2),(24523,'1',5187,413,4,0,'2010-02-10 13:08:00',0,'MG : cliente informée absence mme Boucherrab le 12/02, pas de solution de remplacement pour le moment, si dispo d\'ici la FDS ou début semaine prochaine rappeler la cliente.<br />\r\n<br />\r\nCliente pas très contente ...','',0,2),(24524,'1',1184,413,4,0,'2010-02-10 13:17:00',0,'MSG MG : client informé absence mme Boucherrab le 12/02, proposition remplacement mme Anton le 15/02 13h30-15h30','',0,2),(24639,'1',2036,0,1,0,'2010-02-12 11:23:00',0,'MSG CLIENTE 10/02 : attestation fiscale pas bon nom, merci d\'en refaire une autre ','',0,2),(24526,'1',2537,660,4,0,'2010-02-10 13:59:00',0,'Je viens vous faire savoir que nous serons absents du 18/02 au 01/03/10.<br />\r\n <br />\r\nPar conséquence, je n\'aurai pas besoin des services de Mme AYA Roberte pour le mercredi 24/02/10.<br />\r\nReprise des interventions le mercredi 3 mars 2010. MAJ SOFT','',0,10),(24528,'0',2862,1229,4,0,'2010-02-10 14:22:00',0,'10.02/ Mail de la clte me demandant de modifier son contrat : annulation presta du 17 & 24.02.10 + chgmnt de jour de presta.<br />\r\nLa clte ne dispose plus que du mardi matin dc soit 8/10h ou 9h/11h à compter du 2.03.10. Rpse clte pour lui dire que je m\'occupe de sa demande.<br />\r\n11.02: Mail à la clte pour lui proposer Mme LAOUI à compter du 2.03.10. Sauf que le 2 elle ne peut pas le matin, mais l\'apm. Par contre à partir du 9.03 ok<br />\r\n17.02: Cltye ok pour MMe LAOUI. 1ère presta le 26.02 à 14h<br />\r\n26.02: J\'informe la clte que Mme LAOUI ne pourra pas intervenir cet apm empêchement de dernière minute<br />\r\n26.02: Reception d\'1 mail de la clte pas contente d\'avoir été prévenue au dernier moment. Je rappelle la clte non pas par rapport à cela, mais à ce que m\'avait dit VA. Proposer Mme BOUAIFI le mardi suite perte clt. Mme COLOBERT décline elle peut que de 8h10h ou 9h11h pas au delà le mardi . Refuse que l\'inter arrive pdt sa présence et qu\'elle la laisse travailler, puis que l\'inter remette clef ds boite aux lettres. La clte m\'informe qu\'elle était moyennement satisfaite de MME bouaifi. Elle ne travaillait pas aussi bien que Mlle AKEVA.','',0,9),(24530,'0',5249,1329,4,0,'2010-02-10 14:24:00',0,'10/02/10 PAS DE RÉPONSE CLT PR RPLCT ANNULATION PRESTA MAJ SOFT.','',0,10),(24531,'0',1381,0,4,0,'2010-02-10 14:26:00',0,'10.02: Le clt me rappelle aujd\'hui, car souhaite rpdre des presta tous les 15jrs pdt 2h. Possibilité ts les jours sauf mercredi apm + vendredi am.<br />\r\nJe pense à MMe ABBAS en alternance avec Mme ESCHENBRENNER le mardi apm.Voir avec VA<br />\r\n11.02: Mme ABBAS ok pour avoir ce clt en alternance ts les 15 jours avec Mme ESCHNEBRENNER<br />\r\nConfirmation clt mise ne place le 23.02 à 14h.<br />\r\n22.02: Reception mail clt qui ne peut pas mercredi apm,c ar aurait aimer garder Mlle KOUNLOTHAM. Vu Mlle KOUNLOTHAM qui aimerait bien récupérer ce clte. Dc proposition M. MISSON le jeudi 11h45/13h45. par mail ce jour<br />\r\n14.02: Clt confirme presta le lundi matin avec Mlle ZINE; SMS à Mlle ZINE pour confirmation.Démarrage le 8.03.10','',0,9),(24533,'1',5526,1329,4,0,'2010-02-10 14:29:00',0,'10/02/10 ANNULATION PRESTA FDM ABS ENVOYE MESS A LA CLTE. MAJ SOFT','',0,10),(24536,'0',0,1392,7,1,'2010-02-10 15:00:00',1,'','-2',24535,47),(24537,'1',5219,1174,4,0,'2010-02-10 15:19:00',0,'10/02/10 LAISSE MESS RÉPONDEUR ATTENTE RÉPONSE PR RPLCT.','',0,10),(24538,'1',5696,0,3,3,'2010-02-12 16:00:00',0,'Cliente assez exigeante, veut avoir une personne de confiance et qui travaille bien. Notamment sur la prise d\'initiatives','-2',24472,2),(24539,'1',5596,0,9,0,'2010-02-10 15:33:00',0,'4H','',0,2),(24540,'0',3360,1223,4,0,'2010-02-10 15:33:00',0,'10.02: Mail de la clte m\'informant qu\'elle mettait un terme à son contrat suite à la liquidation de sa Sté. Sa dernière presta fut ajd\'hui.<br />\r\nEdition + envoie ce jour de sa facture <br />\r\n19.02: Réception rglmt ce jour','',0,9),(24563,'1',5596,0,9,1,'2010-02-11 18:04:00',1,'Mise en place ','-2',24539,2),(24542,'1',4118,1174,4,0,'2010-02-10 15:33:00',0,'CLIENTE veut bien un remplacement mais de qualité. Sinon veut personne.','',0,10),(24547,'1',5669,0,3,1,'2010-03-25 16:40:00',0,'Relancer, que fait-on? avez-vous tous les éléments?<br />\r\n<br />\r\nOn laisse tomber, elle à préférer se débrouiller toute seule.','-2',24252,2),(24548,'1',5219,1378,4,0,'2010-02-10 16:41:00',0,'Rappel du client pour confirmation de rplcmt avec Mme Kieta pour le vendredi 12/02/10 et confirmation des prestations de rplcmt pour les semaines suivantes les jeudis avec Mme Kieta.Soft à jour.','',0,10),(24549,'1',4538,1206,4,0,'2010-02-10 16:47:00',0,'10.02: Mme SCHMITT n\'a pas poiinté car la fille de la clte est arrivée en retard + pblm de clef dc démarrage 3/4h après horaire. Mme SCHMITT a fait le tps en partant de l\'he de son arrivée. ','',0,9),(24550,'1',5697,0,3,1,'2010-02-15 17:11:00',0,'N\'est pas disponible, ayant des problèmes familiaux n\'est pas en mesure de prendre des décisions dans l\'immédiat. demande à être rappelée en milieu de semaine prochaine.','-2',24475,2),(24551,'1',5698,0,3,5,'2010-02-11 17:12:00',0,'De la cliente:<br />\r\n<br />\r\n Bonjour Monsieur,<br />\r\n<br />\r\nJe vous remercie pour votre devis. Début Mars, nous entreprenons la réfection de notre salle de bain. Nous n\'aurons donc besoin des services d\'une femme de mènage qu\'à partir de la mi mars. Je ne manquerai donc pas de vous contacter dans le courant du mois de mars pour convenir d\'un RDV.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nNadia Guérer<br />\r\n','-2',24478,2),(24552,'1',5699,0,3,4,'2010-02-15 17:14:00',0,'Avez-vous reçu mon mail? avez-vous des questions? Je suis disponible pour tout renseignement ou pour une prise de RDV','-2',24481,2),(24553,'1',5700,0,3,5,'2010-02-10 17:17:00',0,'','-2',24484,2),(24554,'1',5701,0,3,5,'2010-02-10 17:20:00',0,'','-2',24487,2),(24555,'1',5647,0,3,4,'2010-02-10 17:24:00',0,'','-2',24050,2),(24556,'1',5690,0,3,5,'2010-02-10 17:27:00',0,'','-2',24396,2),(24557,'1',5121,0,9,1,'2010-02-10 17:46:00',0,'MG : msg laissé sur port cliente pour proposer mme Registe jeudi 13h-15h à partir du 18/02','-2',24081,2),(24558,'1',5121,0,9,1,'2010-02-15 17:48:00',1,'Confirmation si pas retour cliente','-2',24081,2),(24559,'1',5431,0,9,1,'2010-02-10 17:55:00',0,'MG : proposition mme Semedo mardi 14h-16h à partir du 16/02, client OK qq sera présent pour lui montrer ce qui est à faire','-2',24079,2),(24560,'1',5431,0,1,0,'2010-02-10 17:56:00',0,'','',0,2),(24561,'1',5431,0,1,5,'2010-02-17 17:56:00',0,'Point après 1ere presta','-2',24560,2),(24562,'1',5596,0,9,1,'2010-02-10 18:03:00',0,'MG : msg laissé sur port cliente pour informer réception BC + connaitre contraintes car possibilité mme Miroud mardi AM + infos sur adresse car impossible à trouver sur mappy ou ratp => invitée à ns recontacter','-2',24539,2),(24564,'1',4994,0,1,1,'2010-02-10 18:08:00',0,'MG : l\'adresse mail n\'était pas bonne, renvoi fact dec et janv par mail ce jour','1',24456,2),(24565,'1',89,1076,4,0,'2010-02-10 18:16:00',0,'MG : msg laissé sur port cliente pour informer absence mme Aidara le 01/03, proposition rattraper presta le 02/03 12h30-15h30','',0,2),(24566,'1',4594,0,1,1,'2010-02-10 18:42:00',0,'MG : 2eme msg laissé sur port cliente pour fact de janv (suite msg cliente 09/02)','-2',24440,2),(24567,'1',5261,1273,4,0,'2010-02-11 09:10:00',0,'11/02/10 annulation presta du 24/02 congés clt maj soft','',0,10),(25092,'1',5388,0,9,1,'2010-03-11 11:46:00',0,'horrigue s\'est bléssée chez sa cliente, elle est arrêtée. je reviens vers vous. ','-2',24815,19),(24641,'1',4242,0,5,0,'2010-02-12 11:23:00',0,'12.02: La clte m\'a appelé pour m\'informer qu\'elle était satsifate des prestaz de Mlle AKANNI, mais que qlqe petite chose n\'allait pas : le miroir de la sdb ne serait pas systématiquement nettoyé, la cabine de douche non faite et le repassage de la dernière fois moyen. J\'ai eut Mlle AKKANI pour faire le point. Elle reconnaît que la cabine de douche elle ne fait pas les portes chaque fois, le miroir elle le lave (technique?), le repassge de la semaine drenière fut en dernier dc \"à la va vite\".<br />\r\nJ\'ai laissé 1 mess à Mme GELY suite à ce point tél. Mme ALBRECHT fera 1 point qualité mardi prochain. Clte informée.','',0,9),(24571,'1',4962,1304,1,1,'2010-02-11 09:40:00',0,'MSG CLIENTE : Tout se passe très bien, elle est ravie, enfin qq qui fait les choses comme elle le souhaite, touche du bois pour que ça dure !','-2',23539,2),(24572,'1',5596,0,9,1,'2010-02-11 09:59:00',0,'MSG CLIENTE : mardi AM parfait, habite ds le 20eme !','-2',24539,2),(24573,'1',3874,0,1,0,'2010-02-11 09:39:00',0,'MSG CLIENTE : n\'a pas reçu ses fact de dec et janv','',0,2),(24574,'0',2393,1372,4,0,'2010-02-11 10:05:00',0,'11/02/10 annulation presta Mme NAJJARI s\'est perdue. maj soft.','',0,10),(24575,'1',3874,0,1,1,'2010-02-11 10:06:00',0,'MG : fact envoyées par mail, erreur ds adresse mail => renvoi par mail ce jour','-2',24573,2),(24576,'1',4994,0,1,5,'2010-02-10 21:01:00',0,'Bonsoir,<br />\r\n<br />\r\nJ\'ai bien reçu les factures des mois de décembre 2009 et de janvier 2010. S\'agissant de celle de décembre, Anna m\'a noté sur le carnet n\'être restée que deux heures le 17 et elle n\'est pas venue le 24. Je vous remercie de bien vouloir m\'adresser une nouvelle facture correspondant aux prestations effectivement réalisées par notre femme de ménage au mois de décembre : 2H30 les 3 et 10 décembre, 2H le 17 et 2H30 le 31, soit un total de 9H30 à 19,5€ : 185,25€.<br />\r\n<br />\r\nMeilleures salutations.<br />\r\nIsabelle Lecomte<br />\r\n','-2',24456,2),(24577,'1',1596,848,4,0,'2010-02-11 09:42:00',0,'Annulation presta du 11/02/10 cause verglas maj soft + annulation congés le 25/02 et 04/03 maj soft.','',0,10),(24578,'1',4994,0,1,5,'2010-02-11 10:25:00',0,'Bonjour,<br />\r\n<br />\r\nCes modifications d’intervention n’ayant pas été portées à notre connaissance, ceci a entraîné des problèmes de facturation et nous nous en excusons.<br />\r\n<br />\r\nVous trouverez ci-joint un avoir de 3h pour un montant de 58,50€ a bien vouloir déduire de votre règlement.<br />\r\n<br />\r\nVous en souhaitant bonne réception.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24456,2),(24579,'1',4579,1361,4,0,'2010-02-11 10:45:00',0,'11.02/ MmE ABBAS m\'a appelée me demandant si elle pouvait ne plus travailler le mercredi matin, car son denrier enfant a du mal à s\'adapter à être le mercredi matin en garderie. Mme HOMS ok pour passer au jeudi matin à compter du 24.02 car le 18 abste.','',0,9),(24580,'0',5452,1342,4,0,'2010-02-11 10:46:00',0,'clt annule par tel à 7h du mat la presta du 11/02. laissée sur soft la presta pour paiement intervenante','',0,10),(24581,'0',1587,0,4,0,'2010-02-11 10:51:00',0,'MESSAGE REPONDEUR POUR INFORMER LA CLIENTE QUE MME BERTHE SERA EN CONGES LE 15.02 ET QU ELLE N AURA PAS DE PRETATION','',0,9),(24582,'1',4954,1174,4,0,'2010-02-11 11:14:00',0,'ANNULATION PRESTA DU 22/02 OK PR RPLCT MME HOAREAU LE 15/02','',0,10),(24583,'1',4118,1174,4,0,'2010-02-11 11:17:00',0,'ANNULATION PRESTA DU 12/02 MME MAGNE ABS MAJ SOFT.','',0,10),(24586,'0',3559,1354,5,0,'2010-02-11 11:19:00',0,'11.02: VA a accompagné Mlle MORIN a fin de faire le point sur l\'aspiration de la maison. L\'aspiration a continué à fonctionner malgré qu\'elle est finie de passer l\'aspi. J\'ai eut la clte ainsi que VA ns a dit d\'enfoncer embout + ressortir délicatement => aucun résultat. J\'ai rappelé la clte qui m\'a communiqué le n° de son mari=> Mess rpdr<br />\r\n12.02:! Mess de la clte sur rpdr agence. Qui m\'informe que l\'aspi a du être débranchée car ne s\'arrête pas. Elle trouve que sa maison ne snet pas assez le propre. Me demande si Mlle VALLESPIR serait dispo ou mMe SCHMITT. Va eut la clte qui souhaite arrêter le contrat. Elle doit ns tenir informer par rapport au pblm de son aspiration<br />\r\n15.02: J\'ai eut Mlle MORIN pour l\'informer que la clte arrêtait suite aux pblms. Mlle MORIN va me retourner les clefs de la clte cette apm.<br />\r\n15.02: Mlle MORIN m\'a déposé les cles de la clte. J\'ai eut la clte qui préfère qu\'on lui dépose ses cles ds boites aux lettres. La clte ne sait pas vers qui s\'orienter pour son aspi centralisée. Car elle avait acheté sa maison avec ce fonctionnement!!!<br />\r\n16.02: VA a déposé les cles de la clte ds boites aux lettres<br />\r\n5.03: Comme je n\'ai pas de nouvelles suite au pblm. J\'arrête suivi.','',0,9),(24588,'1',5643,569,7,1,'2010-02-11 11:20:00',0,'Appel pour suivi de prestation et organiser un ctrl. Cliente ne veut pas pour le moment. Préfère plus de temps pour se faire une idée et être recontacter.','-2',24584,10),(24589,'0',4494,441,4,0,'2010-02-11 11:26:00',0,'Madame FAUGERON Sabine<br />\r\nDomicile : 02 40 40 06 53 <br />\r\n<br />\r\nSouhaite annuler la prestation pour mardi 16/02<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mercredi 10 février 2010 à 14:17<br />\r\n','',0,14),(24590,'1',3987,1140,4,0,'2010-02-11 11:40:00',0,'bonjour Bonnie<br />\r\n<br />\r\n1h repassage pile ! pour Mlle Girard<br />\r\n<br />\r\nelle m a redonné 4 chemises , je te donnerai tout ensemble avec la prochaine tournée de linge .<br />\r\n<br />\r\nnous avons convenu : linge déposé le lundi - reporté le mardi soir voire le mercredi<br />\r\n<br />\r\nchez Chevalier tout a été ok<br />\r\n<br />\r\nbonne journée<br />\r\n<br />\r\nvalérie<br />\r\n','',0,14),(24591,'0',5446,660,4,0,'2010-02-11 11:50:00',0,'Mme AYA abs annulation prestation maj soft;','',0,10),(24592,'1',1778,1174,4,0,'2010-02-11 12:15:00',0,'RECU MAIL 11/02/10 J\'ai bien noté l\'accident de travail de madame Magne et son impossibilité de<br />\r\nvenir les lundi 15 et 22 (je crois) février. Merci de lui transmettre mon<br />\r\nprompt rétablissement. <br />\r\nJ\'ajoute à cette date qu\'il n\'est pas nécessaire qu\'elle vienne non plus le<br />\r\n1er mars 2010 ayant de la famille pendant les vacances scolaires.<br />\r\nAinsi sa reprise de prestation se fera le 8 mars à mon domicile. MAJ SOFT','',0,10),(24593,'0',841,1124,4,0,'2010-02-11 13:24:00',0,'ANNULATION PRESTA CONGES CLT 1ER ET LE 04/03 MAJ SOFT','',0,10),(24595,'1',5084,1284,4,0,'2010-02-11 13:40:00',0,'11.02: Mess dela clte m\'informant de modif pdt vacances de fév. le 15.02 2h30, annule le 18.02, le 22/02 3h30 et le 25.02 4h. Mme SABOUREAU est informée','',0,9),(24596,'1',3837,1067,4,0,'2010-02-11 13:42:00',0,'11.02: mme DOUCINE m\'a appelé pour m\'informée qu\'elle avait cassé 1 verre chez la clte. 1 verre quotidien.<br />\r\n11.02: J\'ai eut la clte qui me confirme que c\'est 1 verre ordinaire. Pour le moment elle n\'envisage pas de le changer. Je lui ai dit qu\'elle pouvait s\'en acheter 1 similaire et que l\'on procéderait au remboursement.Pour le moment non, mais peut-être.<br />\r\nJ\'ai profité de cet appel pour faire le point suite à la réorganisation: pour le moment tout va bien.Ils n\'ont pas encore contacté 1 sté de nettoyage de vitres. Elle ns rappellera si chgmnt','',0,9),(25108,'1',5618,463,7,0,'2010-02-22 18:14:00',0,'Renouvellement TS','',0,2),(24598,'0',5533,719,4,0,'2010-02-11 14:10:00',0,'11.02/ Mme SINA n\'a pas pu laisser les cles au bureau de tabac. Mess rpdr clte pour savoir si on peut laisser clef ds boite aux lettres. Pas de rpse Mme ISNA repassera vers 17h.','',0,9),(24599,'0',1714,0,4,0,'2010-02-11 14:20:00',0,'11.02: Reception d\'1 chq de 935.00€ rglmt dec 09 +janv 10. Or le 5.02 saisie d\'1 chq pour la fact de dec.09. Appel clte qui me demande de lui retourner ce chq et qu\'il ns en adresserai 1 autre que pour janv.<br />\r\n19.02: Réception rglmt fact.','',0,9),(25190,'1',4564,1210,4,0,'2010-02-24 09:39:00',0,'Bonjour,<br />\r\n <br />\r\nJe souhaiterai annuler les prestations de Mme Mauduit pour la semaine prochaine du 1er au 7 mars (je n’ai pas eu l’occasion de lui en parler de vive voix, je vous demande donc de bien vouloir m’en excuser auprès d’elle). En revanche, s’il lui est possible de réaliser 1 ou 2h supplémentaires ce vendredi, je serai preneuse.<br />\r\n<br />\r\nMaj soft,','',0,10),(24601,'0',5588,1273,4,0,'2010-02-11 14:30:00',0,'rplct par mme Tahri le 15/02 et 22/02 maj soft clte ok;','',0,10),(24602,'0',4067,1329,4,0,'2010-02-11 14:54:00',0,'11/02/10 mme zitouni abs clt pas de rplct maj soft','',0,10),(24603,'1',3148,233,4,0,'2010-02-11 15:07:00',0,'PAS DE RPLCT A PROPOSER ANNULATION PRESTA MAJ SOFT.','',0,10),(24604,'1',1766,0,4,0,'2010-02-11 15:21:00',0,'Nom : Mme LUITOT Sophie<br />\r\nTéléphone : 0624104323<br />\r\nCode postal : 44120<br />\r\nDemande : Bonjour, J\'emploie par votre intermédiaire les services de Vianneytte PEIGNE. Je vous avais demandé l\'annulation de la prestation du jeudi 18 février prochain. Cependant, je souhaiterais maintenir cette intervention du 18/02 et annuler celle du 25/02. Pouvez-vous me confirmer si ce changement est possible, SVP ? Vous en remerciant par avance, Cordialement<br />\r\n','',0,14),(24605,'0',0,1385,4,0,'2010-02-11 15:24:00',0,'Elle ne s\'est jamais présentée!!!!<br />\r\n11.02: Mail à Mme VIEIRA RICARD','',0,9),(24606,'0',0,1385,4,0,'2010-02-11 15:25:00',0,'11.02: Candidate ne s\'est jamais présentée lors de son embauche.<br />\r\nMail à l\'anpe à ce sujet','',0,9),(24607,'1',3762,898,4,0,'2010-02-11 15:27:00',0,'bonjour,<br />\r\n<br />\r\nje suis restée à la maison ce matin en raison du temps, je ne prends pas de risques, de plus pas d\'instit pour 2 de mes enfants ce matin<br />\r\nje fais mon maximum pour aller chez Mme Sachot cet ap midi si c\'est denneigé, je vous tiendrai informée<br />\r\n<br />\r\nj\'ai prévenu Mme Raffi, çà vous évitera de le faire car j\'imagine que vous allez avoir du boulot !<br />\r\nbonne journée, cdlt<br />\r\nDelphine GUY<br />\r\n','',0,14),(24608,'1',5681,0,3,1,'2010-02-18 15:34:00',0,'BC REçU','-2',24340,2),(24609,'1',5698,0,3,1,'2010-03-22 15:43:00',0,'Les travaux de leur SDB ne sont pas terminés. En plus ils vont partir en vacances pour pâques donc leur demande est toujours d\'actualité, mais pour un démarrage de prestation plus tard.<br />\r\nNe souhaite pas être rappelée, elle à bien gardé nos coordonnées. ','-2',24478,2),(24610,'1',5675,0,3,4,'2010-02-12 15:46:00',0,'INVITATION AU RAPPEL SI DES ELEMENTS MANQUENT, OU S\'IL SOUHAITENT PRENDRE RDV','-2',24304,2),(24611,'1',5678,0,3,4,'2010-02-15 16:00:00',0,'Avez-vous reçu mon mail? avez-vous des questions? Je suis disponible pour tout renseignement ou pour une prise de RDV','-2',24324,2),(24612,'1',5710,0,3,0,'2010-02-11 16:02:00',0,'','',0,2),(24613,'1',5710,0,3,1,'2010-02-12 16:03:00',0,'nrp','-2',24612,2),(24614,'1',5710,0,3,4,'2010-02-11 16:03:00',0,'Invitation au rappel','-2',24612,2),(24615,'1',5711,0,3,0,'2010-02-11 16:16:00',0,'MERCREDI OU VENDREDI HORAIRES INDIF. PARIS 11','',0,2),(24616,'1',5711,0,3,3,'2010-02-16 11:00:00',0,'DE LA PART DE DESLOGES','-2',24615,2),(24617,'0',1570,370,4,0,'2010-02-11 16:33:00',0,'salariée souhaite prendre son 5/03/10 <br />\r\nprévenir les clients','',0,14),(24619,'0',5691,1383,1,0,'2010-02-11 17:14:00',0,'suite 1ere prest : message bv le 11/02/2010<br />\r\n','',0,21),(24634,'0',1074,212,4,0,'2010-02-12 10:53:00',0,'annulation prestations de Nicole Gilet du Vendredi 19 février, du mardi 23 février et du Vendredi 26 février.<br />\r\nNicole reprendra ses prestations le Mardi 2 mars.maj soft<br />\r\n ','',0,10),(24620,'1',4769,0,9,0,'2010-02-11 18:49:00',0,'3H DS / 3H FDS','',0,2),(24621,'1',5121,0,1,0,'2010-02-11 18:56:00',0,'','',0,2),(24622,'1',5121,0,1,4,'2010-02-19 18:56:00',0,'Point après 1ere presta: elle est en réunion, nous rappelle dès qu\'elle à un moment','-2',24621,2),(24623,'1',99,0,4,0,'2010-02-11 19:13:00',0,'Msg laissé à la cliente pour organisation vac de février','',0,2),(24624,'1',1261,0,1,0,'2010-02-11 19:43:00',0,'','',0,2),(24625,'1',1261,1336,1,1,'2010-02-11 19:43:00',0,'Cliente très satisfaite de mme Tavares, très bon contact, fait bien son travail. Ils continuent avec elle jusqu\'au retour de leur femme de ménage mais ils ne croient pas trop à son retour !','-2',24624,2),(24626,'0',791,0,7,0,'2010-02-11 20:28:00',0,'11/02/10 : annul. sal. abst (neige) = -3h.<br />\r\n13/05/10 : FERIE = -3h','',0,12),(24627,'1',1122,1008,4,0,'2010-02-12 09:00:00',0,'12/02/10 annulation prestation mme lafarge prble de voiture maj soft. ','',0,10),(24628,'0',5519,569,4,0,'2010-02-12 09:26:00',0,'12/02/10 Laissé mess répondeur annulation presta maj soft;','',0,10),(24630,'0',0,1393,7,1,'2010-02-12 15:00:00',1,'','-2',24629,21),(24632,'0',2478,591,4,0,'2010-02-12 10:17:00',0,'annulation presta du 15/02 maj soft; reprise le 18/02','',0,10),(25473,'1',3131,0,1,0,'2010-03-03 14:03:00',0,'POINT QUALITE : CLIENT SATISFAIT DE LA PRESTA MAIS LES PRIORITES N ONT PAS ETE RESPECTEES / JE FASI LE POINT AVEC MME TOUMI POUR LA PROCHAINE FOIS A SAVOIR CUISINE SALON SALLE A MANGER ET 2 SDB A CHAQUE FOIS / LES CHAMBRES ASPIRATEUR SEULEMENT','',0,9),(24636,'1',4675,1174,4,0,'2010-02-12 11:18:00',0,'PAS DE PRESTA PDT 2 SEMAINES CLT NE SOUHAITE PAS DE RPLCT PR L\'INSTANT;','',0,10),(24637,'1',5713,1257,7,0,'2010-02-12 11:18:00',0,'MG : msg laissé à mme Kamara car plus d\'arrêt de travail depuis le 28/01/2010, y a t-il une prolongation ? + courrier envoyé avec dernière attestation demandant de nous faire parvenir tout arrêt dans un délai de 48h et à envoyer à Puteaux + pas normal que nous n\'ayons aucune visibilité quant à sa date de reprise, Benoit obligé d\'appeler chaque semaine pour savoir si elle reprend !','',0,19),(24638,'1',5713,1257,7,1,'2010-02-17 11:20:00',1,'Mise en demeure si prolongation pas reçue, ni retour salariée','-2',24637,19),(24640,'1',2036,0,1,1,'2010-02-11 19:24:00',0,'MG : msg laissé sur port cliente pour demander de nous retourner l\'attestation fiscale + communiquer nom auquel elle doit être faite','-2',24639,2),(24646,'1',5596,0,1,4,'2010-02-17 11:45:00',1,'Point suite 1ere presta','-2',24645,2),(24647,'1',5598,1377,7,0,'2010-02-12 12:03:00',0,'','',0,10),(24648,'1',5598,1377,7,1,'2010-02-12 12:04:00',0,'vers clte 1ère presta très bien.','1',24647,10),(24649,'1',1732,10,5,0,'2010-02-11 19:07:00',0,'MSG CLIENT : pb d\'organisation => passe trop de temps sur le repassage au détriment du ménage (1h pour 4/5 chemises => résultat impeccable mais ce n\'est pas ce qu\'ils demandent)qui n\'est pas fait à fond comme ils voudraient.<br />\r\n<br />\r\nOn déjà demandé de faire le ménage avant le repassage mais visiblement ce n\'est pas respecté.<br />\r\n<br />\r\nNe pas blâmer l\'intervenante (personne sérieuse et consciencieuse), soit lui faire passer le message, soit envoyer qq plus rapide en repassage','',0,2),(24650,'1',5598,1377,7,6,'2010-02-18 09:30:00',0,'CTRL + FORMATION<br />\r\nVu en formation cuisine + salle de bain.<br />\r\nInterv très bien organiser. méthodique. Soigneuse respect des règle d\'hygiènes donné pra clte. trvaille avec micro fibre. ','-2',24647,10),(24651,'1',1732,0,5,4,'2010-02-12 14:19:00',0,'BO: INVITATION AU RAPPEL POUR FAIRE LE POINT.','-2',24649,2),(24656,'1',5596,0,9,1,'2010-02-12 12:52:00',0,'OK mardi mme Miroud 1ere fois pas avant 12h45, par la suite viendra à l\'heure qu\'elle veut car lui remettra des clés. Habite bien ds le 20eme (erreur BC, travaille ds 18em). Envoie son RIB par mail.','-2',24539,2),(24657,'1',2619,0,4,0,'2010-02-12 13:54:00',0,'MESSAGE REPONDEUR INFORMANT LA CLIENTE QUE MME JOUVE SERAIT SUREMENT ABSENTE LUNDI ET QUE LE CAS ECHEANT NOUS AVIONS PREVU UN REMPLACEMENT AVEC MME MERCIER LE MARDI AM<br />\r\n15.02: Mess de Mme JOUVE qui rprdre son travail','',0,9),(24748,'1',5726,0,3,0,'2010-02-15 16:34:00',0,'','',0,2),(24749,'1',5726,0,3,1,'2010-02-18 16:34:00',0,'Ne souhaite pas prendre de décision pour le moment, elle à juste fait une demande pour avoir des infos. Elle prendra contact avec nous dès qu\'elle sera décidée','-2',24748,2),(24660,'1',1732,0,5,4,'2010-02-22 14:20:00',0,'RAPPELER POUR FAIRE UN POINT SUR LA PRESTA De JEUDI DERNIER.<br />\r\n<br />\r\nBO: Invitation au rappel','-2',24649,2),(24661,'1',5645,0,3,4,'2010-02-19 14:24:00',0,'BC REçU','-2',24042,2),(24662,'1',2739,0,4,0,'2010-02-12 14:26:00',0,'LA CLIENTE VOUDRAIT DECALER LA PRESTA DU 16.02 AU MARDI AM OU UN AUTRE JOUR DE LA SEMAINE AVEC MME JOUVE ET ANNULER LA PRESTA DU 23.02 SAUF SI MME JOUVE EST ARRETE LA SEMAINE DU 15.02 ELLE CONSERVERAIT LA PRESTA DU 23.02 <br />\r\n15.02: Mess sur portable clte pouir informer que demain apm pas possible car Mme JOUVE a son clt. J\'informe que j\'appellerai la clte pour lui dire si possibilité mercredi ou autre jour<br />\r\n15.02: Mess Me JOUVE pour savoir si presta possible autre jr ds semaine.<br />\r\n15.02: Mme JOUVE PEUT Y ALLER MERCREDI APM DE 13H30/15H30. ','',0,9),(24768,'1',5677,0,9,0,'2010-02-15 17:40:00',0,'2H MERC','',0,2),(24664,'1',5675,0,3,5,'2010-02-24 14:28:00',0,'Offre promo si pas de nouvelles','-2',24304,2),(24665,'1',5710,0,3,4,'2010-02-16 14:31:00',1,'INVITATION AU RAPPEL','-2',24612,2),(24774,'0',1358,864,4,0,'2010-02-16 11:39:00',0,'Bonjour,<br />\r\n <br />\r\nNous serons absents pendant les vacances scolaires de février (du 2302 au 04/03). Veuillez arreter votre service temporairement pour 2 semaines. Merci.<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nMme Yang','',0,10),(24666,'1',5716,0,3,0,'2010-02-15 15:18:00',0,'','',0,2),(24667,'1',5716,0,3,5,'2010-02-12 15:18:00',0,'','-2',24666,2),(24668,'1',5716,0,3,1,'2010-02-12 15:19:00',0,'','-2',24666,2),(24713,'0',4570,1008,4,0,'2010-02-15 10:42:00',0,'ous souhaitons annuler les prestations de Mme Lafarge du 23/02/2010 et du 02/03/2010 pour cause d’absence.<br />\r\n ','',0,10),(24718,'0',4692,0,4,0,'2010-02-15 10:48:00',0,'15.02: Demande de pleiade la clte souhaite 1 presta de 3h ds la sem. Mess rpdr clte ce jour. Je pensais à Mme MERZI demain apm ou Mme TOUMI, ou Mme ABBAS<br />\r\n<br />\r\n15.02: Clte ok pour le 16.02 de 13h à 16h envoie ce jour facture à la clte.<br />\r\n16.02: rglmt reçu','',0,9),(24670,'0',5717,0,3,0,'2010-02-12 16:14:00',0,'LA CLIENTE VEUT 3H HEBDO LE LUNDI IMPERATIVEMENT <br />\r\n15.02: Visite clte impérativement le lundi de 9h30 à 12h30 à partir du 1er mars dt 1h de repassage.<br />\r\n2.03: Mess rpdr clte pour faire point qualité<br />\r\n2.03: La clte m\'a rappelée pour faire le point. Elle fut satisfaite de la presta de MMe ABBAZ. Elle fut déçue que VA n\'ai pas pu accompagner l\'intervenante au dernier moment. LA clte envoie son BdC par poste <br />\r\nMME ABBAZ NE VEUT PAS REPRENDRE CHEZ PASQUIER CAR PASSE SON PERMIS ET TROP FATIGUE / NE VEUT PAS DEPASSER 10H HEBDO / VOIR QUI ON PEUT METTRE POUR LA REMPLACER A PARTIR DU 26.04 ET PREVENIR PASQUIER / EVENTUELLEMENT LAOUI SI DESJARDINS OK DE DECALER SA PRESTA A L AM<br />\r\n14.04: Chgmt de programmer on va mettre HMAMOU chez la clte. J\'ai essayé de la joindre mais étais en train de conduire. Dc la rappeler.<br />\r\n15.04: J\'ai eu tla clte 1 peu déçue de devoir recommancer tout à zéro, mais ok pour changement suite réduction tps de travail de Mme ABBAZ','',0,9),(25664,'1',2796,1279,1,0,'2010-03-08 13:06:00',0,'APPEL DE LA CLIENTE : a appris par mme Klein qu\'une personne de la sté était venue à son domicile il y a 2 semaines pour contrôler son travail. Est contente du travail de mme Klein, elle fait ce qu\'elle lui demande et ne veut pas que d\'autres personnes entrent à son domicile sans son accord ! Explication sur le fait que ni les intervenantes, ni les clients ne sont prévenus en cas de contrôle à l\'initiative de la sté et que les clients sont informés lors du rdv commercial qu\'un chargé de suivi qualité est susceptible de passer à leur domicile pour s\'assurer de la bonne réalisation des presta. OK avec ça mais veut en être informée préalablement.','',0,2),(24672,'1',5696,0,3,5,'2010-02-15 17:19:00',0,'Voir avec patron...Pour dire à la cliente si c\'est possible de prélever deux comptes différents chaque mois, pour une même facture.<br />\r\nCar ils ne sont ni mariés, ni pacsé, ni rien, et veulent payer le même montant.<br />\r\n<br />\r\nRéponse du patron: NON','-2',24472,2),(24673,'1',5668,0,3,4,'2010-02-15 17:22:00',0,'Avez-vous reçu mon mail? avez-vous des questions? Je suis disponible pour tout renseignement ou pour une prise de RDV','-2',24248,2),(24674,'1',5690,0,3,4,'2010-02-18 18:30:00',0,'Je l\'ai eu vendredi soir mais elle était au travail. Elle préfère être rappelée mercredi soir à partir de 18h30.<br />\r\n<br />\r\nNRP invitation au rappel','-2',24396,2),(24675,'1',5680,0,3,1,'2010-02-18 17:33:00',0,'n\'est pas là','-2',24334,2),(24676,'1',4769,0,9,1,'2010-02-12 17:36:00',0,'3eme appel, tjs personne => rappeler lundi','-2',24620,2),(24677,'1',5670,0,3,1,'2010-02-16 17:41:00',0,'est occupée demande à etre rappelée en fin de journée.','-2',24257,2),(24678,'1',5666,0,3,1,'2010-03-01 17:42:00',0,'prospect inactif si pas de nouvelles','-2',24242,2),(24679,'1',5647,0,3,4,'2010-02-17 17:43:00',0,'','-2',24050,2),(24680,'1',5349,0,3,1,'2010-04-05 17:52:00',0,'','-2',21170,19),(24681,'1',3473,1336,5,0,'2010-02-12 15:01:00',0,'MSG CLIENTE : hotte griffée, ne sait pas si ça a été fait avec le grattoir d\'une éponge, ou si c\'est du produit. Dernière prestation avec mme Tavares a eu lieu le lundi 08/02 (absente le 11/02)<br />\r\n<br />\r\nVerra avec mme Tavares lundi et ns rappelle pour dire ce qu\'il en est','',0,2),(24683,'1',3473,0,5,1,'2010-02-12 18:48:00',0,'MG : msg laissé sur port cliente pour informer prise en considération de sa réclamation mais dernière presta a eu lieu depuis 5 jours donc délai 72h pour signaler pb de dégradation dépassé => ns tenir au courant des explications fournies par mme Tavares (impossible à joindre) pour voir ce que l\'on peut faire','-2',24681,2),(24687,'1',4769,0,9,1,'2010-02-15 10:57:00',1,'','-2',24620,2),(24688,'1',5618,10,5,0,'2010-02-12 18:58:00',0,'','',0,2),(24690,'1',3473,0,5,1,'2010-02-12 19:15:00',0,'MSG CLIENT : souhaite faire marcher notre assurance et ns faire part de qq points => msg inaudible','-2',24681,2),(24689,'1',5618,10,5,1,'2010-02-15 10:59:00',1,'Faire le point sur presta mr Mangogna','-2',24688,2),(24691,'1',3473,0,5,4,'2010-02-15 10:16:00',0,'BO: Je m\'occupe des litiges au domicile des clients. Je reviens vers vous pour votre hotte. Bennet est venu lundi et à priori tout est rentré dans l\'ordre. Le produit n\'avait pas été rincé et avait séché donc la hotte avait changé de couleur, le formateur à rattrapé tous ça. Je voudrais avoir confirmation de votre part.','-2',24681,2),(24692,'1',2458,1336,1,0,'2010-02-12 19:19:00',0,'MSG CLIENTE : mme Tavares ne s\'est pas présentée ce jour + souhaite tjs avoir ses presta lundi et jeudi matin 9h-11h','',0,2),(24693,'1',2458,0,1,1,'2010-02-12 19:20:00',0,'MG : msg laissé sur port cliente pour s\'excuser de l\'abs de mme Tavares ce jour sans avoir été prévenue (mme Tavares impossible à joindre mais ne s\'est pas présentée non plus chez son client du matin => pb transport avec intempéries) <br />\r\n<br />\r\nDemande changement L/J 9h-11h bien pris en compte, pers en recrutement la semaine prochaine, tenir informée en fin de semaine si changement possible','-2',24692,2),(24694,'1',2458,0,1,1,'2010-02-18 10:22:00',1,'Changement L/J possible ?','-2',24692,2),(24695,'1',2458,0,9,0,'2010-02-12 19:22:00',0,'2*2H L/J 9h-11h','',0,2),(24696,'1',5484,0,9,5,'2010-02-12 19:28:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous comme convenu pour vous tenir informée de la recherche d’une nouvelle intervenante.<br />\r\n<br />\r\nNous devions recevoir en recrutement deux personnes cette semaine, malheureusement elles n’ont pu se déplacer pour des contraintes personnelles. Les RDV ont été reportés à mardi et vendredi prochains. J’espère vivement que la personne de mardi conviendra à vos attentes, en tout cas elle m’avait fait bonne impression lors de notre premier entretien.<br />\r\n<br />\r\nJe vous en dirais un peu plus mardi à l’issue de ses tests.<br />\r\n<br />\r\nMerci pour votre patience.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier ','-2',24384,2),(24697,'1',5484,0,9,5,'2010-02-16 19:29:00',1,'','-2',24384,2),(24698,'1',4594,0,1,1,'2010-02-12 19:38:00',0,'MG : cliente satisfaite dans l\'ensemble cependant pas d\'accord qu\'on lui facture 3h en totalité alors que les pointages ne sont pas fait régulièrement (manque svt arrivée ou départ) + presta du 15/01 9h45-12h => facturée 3h (avoir 1h 19€ à déduire)<br />\r\n<br />\r\nTravail pas tjs régulier, a conscience qu\'avec la nounou et les enfts ce n\'est pas tjs facile de s\'organiser mais reste persuadée que certaines choses pourraient être mieux faites même en présence de la nounou (sol avec tâches du matin). Qd la nounou n\'est pas là, rien à dire sur la qualité du travail.<br />\r\n<br />\r\nRefaire un point d\'ici 2/3 presta','1',24440,2),(24699,'1',4594,0,1,1,'2010-03-01 10:42:00',1,'Point sur les presta suite rappel à l\'ordre mme Registe','-2',24440,2),(24700,'1',3874,0,1,1,'2010-02-12 17:47:00',0,'MSG CLIENTE : pas ok avec fact dec et janv','-2',24573,2),(24701,'1',3874,0,1,1,'2010-02-12 19:48:00',0,'MG : certaines presta de dec et janv n\'ont pas été effectuées (06/01 de mémoire), certaines ont été rattrapées la semaine suivante (a fait plus d\'H) => envoie sms à la cliente pour lui dire qu\'elle ne peut pas venir et rattrape semaine suivante<br />\r\n<br />\r\nPas satisfaite du système de pointages, ne sert à rien si on facture ce qui n\'a pas été fait !<br />\r\n<br />\r\nVérifier pointages dec et janv (n°0146340829), rappeler lundi','-1',24573,2),(24702,'1',3874,0,1,1,'2010-02-15 10:50:00',1,'Vérification pointages','-2',24573,2),(24703,'0',5643,569,4,0,'2010-02-15 09:37:00',0,'abs inter ce jour.','',0,10),(24704,'1',2028,657,4,0,'2010-02-15 09:44:00',0,'appel du client pour annul presta le 23/02 et 25/03. intervenante avertie.','',0,10),(24705,'1',3390,1001,4,0,'2010-02-15 09:53:00',0,'annule presta cause mme hoareau absente<br />\r\nsoft MAJ client OK','',0,10),(24706,'1',1147,112,4,0,'2010-02-15 10:20:00',0,'Je souhaiterais suspendre la prestation de Madame NEVES le jeudi 4 mars.<br />\r\nDernière prestation : jeudi 25 février<br />\r\nReprise prestation : 11 mars','',0,10),(24707,'1',4358,453,4,0,'2010-02-15 10:25:00',0,'Bonjour<br />\r\n <br />\r\nLa prestation du jeudi 25 février 2010 est annulée.<br />\r\nJe vous remercie d’en tenir informée Mme Vincent, l’alarme sera mise et elle ne pourra pas accéder à la maison.<br />\r\n','',0,10),(24708,'1',3901,848,4,0,'2010-02-15 10:27:00',0,'Bonjour,<br />\r\nJe souhaiterais annuler la prestation de Mme Moreau pour le mardi 9 mars puisque nous serons en congés.<br />\r\nJe vous remercie.<br />\r\nCordialement,<br />\r\nAlyssa Carré','',0,10),(24709,'1',1092,273,4,0,'2010-02-15 10:27:00',0,'Bonjour,<br />\r\n <br />\r\nJe vous informe que madame LAJUGIE Béatrice n’aura pas à intervenir le lundi 1ERE MARS à mon domicile.<br />\r\n <br />\r\nMadame POUMAREDE Bénédicte<br />\r\n','',0,10),(24710,'1',5261,1273,4,0,'2010-02-15 10:31:00',0,'Bonjour,<br />\r\n <br />\r\nN\'ayant pas reçu de réponse à ce jour, nous vous renvoyons notre message d\'annulation de la prestation pour le mercredi 24/02/10.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nMr et Mme Nau','',0,10),(24711,'1',4266,1082,4,0,'2010-02-15 10:34:00',0,'15.02/ mLLE brackman demande si elle peut intervenir de 14h à 17h au lieu de 15h à 18h. Mess rpdr clte à ce sujet.','',0,9),(24712,'1',5716,0,3,5,'2010-02-15 10:40:00',0,'bonjour,<br />\r\n <br />\r\nen realite j ai trouve quelqu un mais merci quand meme, peut etre vous recontacterais je si la personne s en va...<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nmarion','-2',24666,2),(24714,'1',5718,0,3,0,'2010-02-15 10:43:00',0,'RDV FAIT','',0,2),(24715,'0',2714,472,4,0,'2010-02-15 10:44:00',0,'Madame,<br />\r\n <br />\r\nMon conjoint étnt soufffrant et en arrêt maladie pour une semaine, j\'annule la prestation de Madame Brisous, du 17 février 2010.<br />\r\n <br />\r\nCordialement.<br />\r\n <br />\r\nIsbaelle THERAUD<br />\r\n06.61.08.38.38','',0,10),(24716,'1',5718,0,3,5,'2010-02-15 10:44:00',0,'','-2',24714,2),(24717,'1',5718,0,3,1,'2010-02-17 10:44:00',0,'Ili à bien reçu mon mail, nous avons été très réactifs. Le devis est très claire. Seule question: Quel est le délai de mise en place d\'une prestation? Doit confirmer avec sa femme qu\'ils passent par nous, part en vacances pour 2 semaines, puis nous rappel pour un RDV.','-2',24714,2),(24720,'1',2592,0,4,0,'2010-02-15 11:03:00',0,'Msg laissé sur port client pour informer absence mme Anton le 15/02 => si possible est fera 3h vend (pas sûr)','',0,2),(24721,'1',5719,0,3,0,'2010-02-15 11:21:00',0,'','',0,2),(24722,'1',5719,0,3,5,'2010-02-15 11:21:00',0,'','-2',24721,2),(24978,'1',5719,0,3,4,'2010-02-22 18:31:00',0,'','-2',24721,2),(24726,'1',5420,1350,4,0,'2010-02-15 12:47:00',0,'15.02: Je retourne à la clte son chq qu\'elle m\'avait adressé. Or depuis le 1er fev. paiement par prélèv.','',0,9),(24728,'1',5618,10,5,1,'2010-02-15 13:32:00',0,'Msg laissé à mme Berradja pour s\'entretenir avec elle au sujet des presta chez mr Mangogna car pb d\'organisation : demande d\'effectuer le ménage avant le repassage et ne pas passer trop de temps sur les chemises car l\'attente du client ne porte pas sur un repassage impeccable. Client satisfait, travail consciencieux. ','-2',24688,2),(24729,'1',4769,0,9,1,'2010-02-15 13:39:00',0,'Tjs impossible à joindre ...','-2',24620,2),(24730,'1',4769,0,9,1,'2010-02-15 16:39:00',1,'','-2',24620,2),(24731,'1',4594,0,1,5,'2010-02-15 13:46:00',0,'Madame,<br />\r\n<br />\r\nSuite à notre conversation téléphonique du 12 février, vous trouverez ci-joint un avoir de 19€ correspondant à l’heure non effectuée par mme Registe courant janvier.<br />\r\n<br />\r\nCet avoir est à déduire du règlement de votre facture.<br />\r\n<br />\r\nNous vous présentons nos excuses pour ce problème de facturation et restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24440,2),(24733,'1',3987,421,4,0,'2010-02-15 13:53:00',0,'Bonjour, <br />\r\nJe vous confirme que l\'heure de repassage hebdomadaire sera à facturer à mon compagnon Stéphane Guerraud au 2 bd Albert Thoams BAT A 44000 NANTES<br />\r\n <br />\r\nJe voulais également vous demander s\'il était possible de me faire une photocopie de mes factures pour l\'année 2009 car je n\'ai pas eu l\'idée de les garder pour mes impôts<br />\r\n','',0,14),(24734,'1',89,1076,4,0,'2010-02-15 13:53:00',0,'Cliente souhaite décaler sa presta du 22/02 à merc, jeudi ou vend de la même semaine car présence de la famille','',0,2),(24735,'1',0,1076,4,1,'2010-02-15 13:55:00',0,'Msg laissé pour savoir si dispo merc, jeudi ou vend semaine prochaine pour décaler presta mme Claus','-2',24734,2),(24737,'1',5720,0,1,0,'2010-02-15 13:56:00',0,'compagnon de girard, il divise la note c\'est pourquoi tarif de 3h car : 2h menage (girard) + 1h repassage (guerraud)','',0,14),(24740,'1',5555,0,1,5,'2010-02-15 14:19:00',0,'Bonjour,<br />\r\n<br />\r\nLa prestation du 28/01 avait été convenue pour 5h de travail, nous n’avions pas été informés entre temps d’une modification de la durée de la prestation. Après avoir vérifié cela, mme Esene m’a confirmé avoir effectué 3h de prestation ce jour là, votre femme n’ayant pas prévue sa venue et n’ayant pas pu lui confier des tâches pour 5h de prestation.<br />\r\n<br />\r\nNos intervenantes ont des contrats en CDI et sont rémunérées que les clients soient absents ou présents. Par conséquent, conformément à nos conditions générales de vente, nous demandons aux clients de nous informer de toute modification d’une intervention (suspension temporaire ou définitive, diminution des heures) dans un délai minimum de 72 heures, délai nécessaire pour octroyer un remplacement à l’intervenante. <br />\r\n<br />\r\nLa prestation du 28/01 reste donc due dans son intégralité.<br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24739,2),(24742,'1',2573,1124,4,0,'2010-02-15 14:29:00',0,'annul du clt dernière le 19/02/10.<br />\r\nreprise 19/03/10 pour congés février.','',0,10),(24743,'1',5721,0,3,0,'2010-02-15 15:03:00',0,'contact ce jour : le client recherche qqun une fois par quinzaine à raison e 2h à partir de début mars : en parle avec sa femme et nous rappelle<br />\r\n25.02: Clt interssé mais 1x/mois pdt 4h. Sa femme a eut 1 concoure et doit suivre 1 formation 1sem/mois pdt 10 mois. Maisons avec enfants dc souhaite avoir qlqun lors des absences de sa femmes.<br />\r\nRdz-vs le 8.03.10 à 17h30.<br />\r\nLe clt veut 3h tous les 15 jours et une personne sachant repasser vite et bien le jeudi ou le vendredi à partir du 25.03 impérativement <br />\r\n15.03: J\'avais fait part de cette demande à Mme POIREL qui accepte.<br />\r\n17.03: Mme POIREL ok pour 14h/17h tous les 15 jours. Mess rpdr clt pour informer mise en place de Mlle POIREL le 25.03 à 14h. <br />\r\n22.03: pas de nouvelle clt<br />\r\n25.03: Point Mlle POIREL. Elle a fait environs 2 heures de repassage + sols. Elle a fait 1 peu de poussière. A eut du mal à repasser 2 chemisettes en lin et une jupe en velours.<br />\r\n26.03:Mess rpdr clt pour point qualité<br />\r\n30.03: Clt trés content - presta parfaite!','',0,9),(25663,'1',5851,0,3,0,'2010-03-08 14:11:00',0,'','',0,26),(24745,'1',0,1257,7,1,'2010-02-15 15:54:00',0,'2eme msg laissé car ne comprenait pas le msg précédent !','-2',24637,19),(24746,'0',5723,0,3,0,'2010-02-15 15:55:00',0,'CONTACT AVEC LA MERE DU PROSPECT QUI RECHERCHE UNE PRETA REGULIERE MAIS NON IMPOSABLE PAR CONTRE CORRESPOND AUX CRITERES POUR LE CREDIT D IMPOT / J AI OUBLIE DE DEMANDER OU ILS HABITAIENT / EN PARLE AVEC EUX ET NOUS RECONTACTENT SI INTERESSES<br />\r\n18.02: La lcte a appelé serait interessée pour 2h/sem. Rdz-vs clt le 4.03.10 à 18h30<br />\r\n11.03: Mess rpdr clte pour faire point qualité. J\'avais fait le point avec Mme MERCIER qui pour elle cette presta s\'était bien passée.Sol + poussière. Clte notera sur carnet de liaison ce qu\'elle souhaite faire. ','',0,9),(24747,'1',689,421,4,0,'2010-02-15 16:27:00',0,'bonjour Bonnie<br />\r\n<br />\r\nce matin j ai oublié de telepointer en partant de chez Mr Chazalon<br />\r\n<br />\r\nprestation normale<br />\r\n<br />\r\nbonne fin de journée <br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(24750,'1',5726,0,3,5,'2010-02-15 16:34:00',0,'','-2',24748,2),(24751,'1',5727,0,3,0,'2010-02-15 16:52:00',0,'PRESTA PONCTU DANS 2 APPART A PARIS:<br />\r\n- 12éme 40 m² 2h le 04/03 de 15h à 17h<br />\r\n- 15éme 65 m² 3h (ou4h) le 05/03 de 9h à 12h (ou13h)','',0,2),(24752,'1',2741,1336,5,0,'2010-02-15 16:53:00',0,'Cliente souhaite changer d\'intervenante : bcp de poussière, ne tient pas compte des remarques faites par la cliente, mari pas content du repassage des chemises','',0,2),(24864,'1',5383,0,1,0,'2010-02-17 11:26:00',0,'MG : Msg laissé sur port client 16/02 pour factures impayées','',0,2),(24753,'1',5728,0,3,0,'2010-02-15 16:58:00',0,'2H/S VENDREDI OU MARDI. 2,5 OU 3 HEURES PAR LA SUITE.','',0,2),(24754,'1',2741,0,5,1,'2010-02-15 16:57:00',0,'Demande bien prise en compte. Personne en recrutement cette semaine, si bien positionner chez elle. Presta du 16/02 maintenue avec mme Tavares.','1',24752,2),(25031,'0',5659,1360,1,0,'2010-02-19 15:43:00',0,'Client pas très content de la prestation :<br />\r\n<br />\r\nSalariée très agréable, gentille, pleine de bonne volonté.<br />\r\n<br />\r\nMais elle n\'a pas le profil d\'une bonne employée de maison:<br />\r\n- pas de prise d\'initiative<br />\r\n- toujours être dérriére pour faire le point<br />\r\n- Ne prend pas en compte toutes les consignes. <br />\r\n<br />\r\n','',0,14),(24755,'1',2741,0,5,1,'2010-02-18 10:58:00',1,'Changement possible ou pas ?','-2',24752,2),(24756,'1',5728,0,3,1,'2010-02-15 16:58:00',0,'Elle était au bureau, préfère être rappelée demain à 11h.<br />\r\n','-2',24753,2),(24757,'1',5728,0,3,1,'2010-02-16 11:00:00',0,'ok elle à toutes les infos, à besoin d\'un mail pour avoir un support pour en parler avec son mari. vient de la part de Mr DELMAS (MONTREUIL)','-2',24753,2),(25293,'1',5788,0,3,0,'2010-02-25 16:27:00',0,'','',0,2),(24759,'1',4769,0,9,1,'2010-02-15 17:07:00',0,'Absente cet AM !!!','-2',24620,2),(24760,'1',4769,0,9,1,'2010-02-16 11:07:00',1,'','-2',24620,2),(26745,'1',5976,0,3,5,'2010-03-25 15:50:00',0,'','-2',26743,2),(24762,'1',5648,0,3,1,'2010-03-01 17:07:00',1,'prospect inactif si pas de nouvelles','-2',24053,2),(24763,'1',5601,0,3,1,'2010-03-01 17:12:00',0,'prospect inactif si pas de nouvelles','-2',23631,2),(24767,'1',5732,0,3,4,'2010-02-17 17:37:00',0,'Avez-vous reçu mon mail? Invitation au rappel pour tout renseignement ou RDV. ','-2',24765,2),(24770,'1',3190,1372,4,0,'2010-02-16 09:26:00',0,'ABSENCE INTERV ce jour. Clt SOUHAITE RPLCMT.','',0,10),(24772,'1',5592,1372,4,0,'2010-02-16 09:38:00',0,'ABSENCE INTERVE. CLT VEUT RPLCMT (a voir av lui)(demander à sonia)','',0,10),(24773,'1',5453,1341,4,0,'2010-02-16 09:44:00',0,'Bonjour<br />\r\nDésolée mais cette semaine Mme Mendès ne pourra intervenir de nouveau que 2 heures car les travaux ont pris du retard au 1er étage<br />\r\nElle ne s’occupera que du RDC de mon domicile<br />\r\n <br />\r\nJe vous tiendrais au courant pour la semaine prochaine<br />\r\n <br />\r\nEncore une fois je suis désolée de ce changement<br />\r\n <br />\r\nSergine et Eric Bouchard<br />\r\nboucharderic@free.fr','',0,10),(24775,'0',4536,0,4,0,'2010-02-16 11:48:00',0,'16.02/ Mess à la nièce pour informer que Mlle SCHMITT avait 1 empêchement. Je pense à Mlle AKANNI le 18.02 comme remplaçante.<br />\r\n17.02: La clte n\'a pas rappelé. Si avez eut des besoin elle ns en aurait fait part.','',0,9),(25516,'1',5431,1252,5,0,'2010-03-04 17:20:00',0,'Bonjour<br />\r\nJ\'attire votre attention que cela fait 2 semaines (le mardi 23 février et le mardi 2 mars) que nous sommes présents au bureau à 14h pour attendre la femme de ménage et lui expliquer comment faire pour la clé car nous en avons fait un double.<br />\r\nCela fait 2 semaines que la femme de ménage ne s\'est pas présentée !<br />\r\nMerci de nous dire ce qu\'il en est.<br />\r\nCordialement,<br />\r\nChristel Soriano<br />\r\n','',0,2),(24909,'1',5647,0,3,1,'2010-03-03 17:08:00',1,'Prospect non convertit si pas de nouvelles','-2',24050,2),(24778,'0',5736,0,3,0,'2010-02-16 12:13:00',0,'LA CLIENTE SEMBLE ETRANGERE ET NE COMPRENAIT PAS BIEN LE SYSTEME DE DEDUCTION FISCALE / SON MARIE PAIE DES IMOTS / ELLE LUI EN PARLE ET NOUS RAPPELLE SI INTERESSEE<br />\r\n23.02: Relance clte. J\'ai eut sa fille, mais la maman n\'a pas souhaité prdre le tél (soit disant sous la douche). J\'ai informé la petite fille que j\'appelai suite à la prise de contact de sa maman afin de bénéf de presta de ménage. <br />\r\n04.03: Pas de rappel => arrêt suivi','',0,9),(24780,'1',1889,453,4,0,'2010-02-16 12:17:00',0,'client abs pour travaux du 22/02/10 reprise le 22/03/10.','',0,10),(24781,'1',1889,453,4,0,'2010-02-16 12:19:00',0,'MME BLONDEL VEUT UNE NEW INTERVENANTE APRES LE DEPART DE MME VINCENT TOUJOURS LES LUNDIS ET SUREMENT DEUX HEURES SUPP DE PRESTA;','',0,10),(24782,'1',4781,494,4,0,'2010-02-16 12:23:00',0,'Bonjour,<br />\r\nOui nous souhaiterions annuler la prestation du vendredi 5 mars. Merci.<br />\r\n','',0,10),(24783,'1',3780,494,4,0,'2010-02-16 12:25:00',0,'Nous serons absents lundi 22 février. Merci d\'annuler<br />\r\ncordialement<br />\r\nBarbara Cohen','',0,10),(24786,'0',0,1394,7,1,'2010-02-16 15:00:00',1,'','-2',24785,44),(24787,'0',4705,1055,4,0,'2010-02-16 14:25:00',0,'16.02: Mme MAREF s\'est présentée chez M. BELHASSEN qui l\'a renvoyée, car souhaitait être tranquille => maintien tel quel de la facturation (Mme MAREF s\'est déplacée).<br />\r\nMme MAREF m\'informe que son mi-tps thérapeutique est prolongé jusqu\'au 14.03.10.','',0,9),(24788,'1',4663,1244,4,0,'2010-02-16 14:34:00',0,'16.02: Mail de Mme ROULLOT m\'informant que la clte annulait le 18.02.10. Or pas d\'info de la clte. Comme ce n\'est pas la 1ère fois que la clte procède ainsi j\'annule presta ds délai < à72h.','',0,9),(24789,'1',5737,0,3,0,'2010-02-16 14:45:00',0,'2H DS ET 2H FDS H INDIF. PANTIN','',0,2),(24790,'1',5737,0,3,3,'2010-02-17 14:00:00',0,'','-2',24789,2),(24791,'1',5728,0,3,5,'2010-02-16 14:50:00',0,'','-2',24753,2),(24792,'1',5728,0,3,4,'2010-02-19 14:50:00',1,'alors? invitation au rappel','-2',24753,2),(24793,'1',5738,0,3,0,'2010-02-16 14:51:00',0,'','',0,2),(24794,'1',5738,0,3,4,'2010-02-18 14:51:00',0,'Avez-vous eu mon mail? Invitation au rappel?','-2',24793,2),(24795,'1',5738,0,3,5,'2010-02-16 14:51:00',0,'','-2',24793,2),(24796,'0',0,1395,7,1,'2010-02-16 14:57:53',0,'Vérification des références','-2',0,9),(24797,'0',0,1395,7,1,'2010-02-16 15:00:00',1,'','-2',24796,9),(24798,'1',5520,1395,4,0,'2010-02-16 15:01:00',0,'16.02: Clt mise en place le 11.03. Signature du contrat de Mme GIRAULT le 1er mars 10','',0,9),(25862,'1',5616,1388,5,0,'2010-03-11 13:40:00',0,'11.03: Appel de mMe LAOUI qui a cassé 2 objets chez la clte en passant l\'aspiro, le fil a touché une petite table qui serait légère et donc l\'a fait basculer=> Main blanche cassé + 1 pt vase qui fut déjà recollé cassé. Mme LAOUI a jeté sans faire exprès l\'un des 2 sacs ds lesquels elle avait mis objet dedans (le pt bol). Elle a laissé 1 mot à la clte. J\'ai laissé 1 mess sur rpdr clte à ce sujet, lui demandant qu\'elle rappelle l\'agence à ce sujet afin que ns puissions faire le nécessaire au niveau assurance.<br />\r\n15.03: VA a eut mme LAOUI qui lui a dit que la clte l\'avait informée que cet objet était un souvenir sans valeur réelle. Qu\'elle n\'aurait pas le moyen de le retrouver. La clte adit qu\'elle ns contactera. Si pas de nouvelle d\'ici mercredi rappeler la clte - Voir VA si offre 1heure ou pas. <br />\r\n17.03: j\'ai eut la clte qui me demande de la rappeler ds 15mn. Losque je l\'ai rappelé => rpdr dc j\'ai laissé 1 mess suite incident de la sem. dernière lui demandant de me rappeler.<br />\r\n18.03:! j\'ai eut la clte pour faire point pour le 5.04 qu\'elle ne remplacera pas. Je fais point sur objet cassé : l\'1=1 poerie ne pierre de savon où 2 personnes s\'entrelaçaient, le 2d fut une poterie venant du brézil. Clte ennuyée car obejt souvenir d\'1 voyage. Elle m\'informe qu\'auparavant elle avait cassé 1 verre de son service provenant de maison du monde. Je lui ai demandé de s\'en acheter 1 autre et de ns adresser la facture. Par contre voir avec VA pour geste co suite objet cassé.<br />\r\n28.04: J\'ai eut la clte au sujet de son verre. Elle a racheté son verre, mais il ne se vendait que par lot de 6. Nous envoie sa facture','',0,9),(24800,'1',4640,0,1,1,'2010-02-23 15:10:00',1,'si règlement pas reçu','-2',20098,19),(24801,'1',5195,863,4,0,'2010-02-16 15:13:00',0,'16.02 Mme LULUVAMU m\'a appelée pour me demander d\'avancer sa presta au matin au lieu de l\'apm. Car elle a 1 rdz-vs à l\'ANPE. Mess rpdr ce jour à la clte <br />\r\n16.02: La clte ok pour le matin 9h30/12h30','',0,9),(24846,'1',673,934,4,0,'2010-02-17 09:25:00',0,'16.02: Envoie ce jour courrier de licenciement pour défaut de reclassement suite inaptitude au poste d\'aide ménagère ','',0,9),(24803,'1',5331,1285,4,0,'2010-02-16 15:29:00',0,'16.02: Mme CARTIER m\'informe que Mme TAGNAKT est ds ses habitudes, pas de prises d\'initiatives, ne s\'organise pas assez, aimerait avoir des vitres faites...<br />\r\nVu avec VA point qualité programmé le 11.03.10<br />\r\n16.02: Mess rpdr clte pour l\'informer de ce point qualité','',0,9),(24805,'0',0,1396,7,1,'2010-02-16 15:43:09',0,'Vérification des références','-2',0,2),(24806,'0',0,1396,7,1,'2010-02-16 15:00:00',1,'','-2',24805,2),(24807,'1',4769,0,9,1,'2010-02-16 15:45:00',0,'Pers ne répond !!!','-2',24620,2),(24808,'0',0,1397,7,1,'2010-02-16 15:55:30',0,'Vérification des références','-2',0,9),(24809,'0',0,1397,7,1,'2010-02-16 15:00:00',1,'','-2',24808,9),(24810,'1',4769,0,9,1,'2010-02-17 10:03:00',1,'','-2',24620,2),(24811,'0',2282,992,4,0,'2010-02-16 16:22:00',0,'16.02 Informer les clts des absences de MMe LARA le 2.03 et 9.03. Voir si clt ok pour presta de rplcmts le jeudi apm avec Mme AGRHABA, sinon proposer à la clte presta de rplcmt avec Mme GIRAULT le mardi matin.<br />\r\n24.02: Clte ok pour avoir Mme GIRAULT mardi 2&9.03','',0,9),(25217,'0',1609,864,4,0,'2010-02-24 15:05:00',0,'Bonjour,<br />\r\n<br />\r\nLa semaine prochaine (le jeudi 25.02) nous souhaitons annuler la prestation.<br />\r\n<br />\r\nMerci d\'en prendre compte,<br />\r\nAnne Svendsen<br />\r\n<br />\r\nmaj soft,','',0,10),(24813,'1',600,1361,4,0,'2010-02-16 16:43:00',0,'16.02: VA a vu Mme ABBAS qui l\'informe que les horaires de presta chez la clte sont difficiles => enfants cantine.<br />\r\nMess clte pour proposer presta de 9h30 à 11h30 ou de 14h30 à 16h30.<br />\r\nLa clte m\'a rappelé me disant qu\'elle devait faire le point avec son mari, et me rappellera demain<br />\r\n17.02: Mme GENESTE ok pour 14h30/16h30. Mail de confirmation à Mme ABBAS','',0,9),(24875,'1',1611,915,4,0,'2010-02-17 12:13:00',0,' 17/02 clt prevenu pour l\'abs de Mme Tall, en attente de réponse pour presta vendredi aprem 26/02','',0,10),(24815,'1',5388,0,9,0,'2010-02-16 17:07:00',0,'','',0,19),(24816,'1',5388,0,9,5,'2010-02-16 17:08:00',0,'proposition du lundi matin, ou mardi après midi. Avec possibilité éventuelle de rencontrer Mme Horrigue le samedi.','-2',24815,19),(24817,'1',5388,0,9,5,'2010-02-19 17:08:00',0,'Proposition démarrage des prestations le mercredi 24 février avec Mme Horigue','-2',24815,19),(24818,'1',5696,0,3,1,'2010-02-19 17:16:00',0,'Elle ne nous à pas oublier mais son compagnons est tétu à mort et pense que ca lui coutera plus cher de passer par une société. Actuellement il paye quelqu\'un au black et pense que c\'est la solution la moins chère. (11€/h)<br />\r\nRDV pris avec son mec pour lui prouver par A+B que notre solution est la plus intéressante financièrement.','-2',24472,2),(24819,'1',5679,0,3,1,'2010-02-22 17:20:00',0,'Il ne nous ont pas oubliés, mais ne souhaitent pas débuter de suite.','-2',24330,2),(24820,'1',5700,0,3,1,'2010-02-22 17:24:00',0,'NRP','-2',24484,2),(24821,'1',5678,0,3,1,'2010-02-16 17:28:00',1,'Prospect inactif si pas de nouvelles','-2',24324,2),(24822,'1',5701,0,3,4,'2010-02-24 17:33:00',0,'Si vous avez toujours pas trouvé de solution nous sommes toujours à votre disposition.','-2',24487,2),(24823,'1',5697,0,3,4,'2010-02-25 17:40:00',0,'ALORS? INVITATION AU RAPPEL.','-2',24475,2),(24824,'1',1264,273,4,0,'2010-02-16 17:41:00',0,'Bonjour,<br />\r\n <br />\r\nEtant en vacances également cette semaine là, j’annule les prestations des mardi 02 et jeudi 04 mars 2010.<br />\r\n <br />\r\nJe n’ai donc pas besoin de remplacement.<br />\r\n <br />\r\nSalutations distinguées.<br />\r\n <br />\r\n <br />\r\nCatherine JACQUEMIN','',0,10),(24825,'1',5711,0,3,1,'2010-02-22 17:58:00',0,'BC reçu','-2',24615,2),(24826,'1',5699,0,3,1,'2010-02-22 17:59:00',0,'NRP','-2',24481,2),(24827,'1',5668,0,3,1,'2010-03-02 17:59:00',0,'Prospect inactif si pas de news','-2',24248,2),(24828,'1',5521,0,1,1,'2010-03-02 18:08:00',0,'RAS. Si jamais il y avait un problème elle nous contacterai.','-2',24200,2),(24829,'1',5689,0,3,4,'2010-02-17 18:12:00',0,'Nous navons pas reçu votre BC; sachez que nous avons une dame dispo le jeudi ou lundi pour 4h chez vous, que fait-on? Invitation au rappel','-2',24393,2),(24830,'1',5739,0,3,0,'2010-02-16 18:47:00',0,'','',0,2),(24831,'1',5739,0,3,1,'2010-02-16 18:47:00',0,'il est OK voudrait un mail devis récap. ','-2',24830,2),(24832,'1',5739,0,3,5,'2010-02-16 18:48:00',0,'','-2',24830,2),(24833,'1',5739,0,3,1,'2010-02-19 18:48:00',0,'Il à bien reçu notre mail, il à toutes les infos. Il était en voiture et préssé donc à coupé court à la conversation. Me rappel s\'il à besoin de renseignements.','-2',24830,2),(24834,'1',5740,0,3,0,'2010-02-16 18:51:00',0,'','',0,2),(24835,'1',5740,0,3,1,'2010-02-16 18:51:00',0,'NRP','-2',24834,2),(24836,'1',5740,0,3,5,'2010-02-16 18:51:00',0,'','-2',24834,2),(24837,'1',5740,0,3,4,'2010-02-19 18:52:00',0,'alors? avez-vous reçu mon mail? qu\'en pensez-vous? avez-vous des question?<br />\r\ninvitation au rappel','-2',24834,2),(24838,'1',580,0,2,0,'2010-02-16 19:44:00',0,'Relance factures impayées','',0,2),(24839,'1',580,0,2,5,'2010-02-16 19:44:00',0,'Bonjour magalie<br />\r\n<br />\r\nj\'ai bien reçu votre message ce matin sur mon mobile<br />\r\n<br />\r\nil y a effectivement des réglements en suspens car, à chacun de mes réglements, je vous fais un état en pointant les erreurs... finalement personne ne tient compte de mes remarques... et ça s\'incrémante de cette façon là. <br />\r\n<br />\r\nConcernant la fre n°9901, cf mon mail du 23 juillet, réglée par chq n°1412004 <br />\r\n<br />\r\nConcernant la fre n°10785 du 31/07 réglée par chèque n°1412007 déduction faite d\'une intervention décommandée<br />\r\n<br />\r\nConcernant la fre n°11179 du 30/09, vous m\'annoncez un reliquat de 40 euros, je ne vois pas à quoi ça correspond. Il faut que je vérifie mes talons de chèque pour vérifier si cette fre a bien été réglée.<br />\r\n<br />\r\nPour les fres suivantes, il me manque celle de nov. Je vais vérifier ce soir à mon domicile. Pour ce dernier pointage avant réglement, je m\'y remettrais demain matin.<br />\r\n<br />\r\nEn attendant, je vous souhaite une bonne soirée.<br />\r\n<br />\r\nsylvie zeppa<br />\r\n','-2',24838,2),(24840,'1',580,0,2,5,'2010-02-16 19:44:00',0,'bonsoir magali<br />\r\n<br />\r\naprès mon mail de tout à l\'heure, je vous transfère ce mail qui date de fin novembre, vous voyez bien que les mêmes questions se répètent. Vous ne tenez jamais compte de mes remarques. De mon côté, je dois passer des heures pour re-pointer, ce que j\'avais pointé précédemment il y a déjà quelques mois.<br />\r\n<br />\r\nBonne soirée<br />\r\n<br />\r\nsylvie zeppa<br />\r\n<br />\r\n<br />\r\n<br />\r\n<br />\r\n> Message du 25/11/09 10:43<br />\r\n> De : \"sylvie zeppa\" <br />\r\n> A : \"MagalieGarnierMagalieGarnier\" <br />\r\n> Copie à : <br />\r\n> Objet : REGLEMENT FACTURES<br />\r\n> <br />\r\n> <br />\r\n> <br />\r\nBonjour Magalie<br />\r\n<br />\r\nJe passe toujours un temps fou à vérifier les factures émises par MENAGE ET CIE, ne peut il y avoir une meilleure coordination entre les services ? <br />\r\n<br />\r\n1. FACTURE 9901 du 30/04 ? un reliquat de 102 euros ressort ? A quoi cela correspond il ? Pour moi tt est réglé<br />\r\n<br />\r\n2. FACTURE 10785 du 31/07 a été réglée le 2 oct, chq 1412007<br />\r\n<br />\r\n<br />\r\n<br />\r\n> 3. En revanche, sur la 11179,vous me réclamez 40 euros ? A priori, je n\'ai pas réglé la facture d\'un montant de 222 euros<br />\r\n<br />\r\nDonc, je souhaiterais que vous fassiez un point sérieux de votre côté, et j\'aimerais à l\'avenir ne pas perdre tout mon temps à vérifier.<br />\r\n<br />\r\nMerci de faire le nécessaire. <br />\r\nEn attendant de vos nouvelles sur les factures à pb, je vous adresse le réglement d\'octobre pour lequel je ne vois pas de soucis.<br />\r\n<br />\r\nCordialement<br />\r\nsylvie zeppa<br />\r\n<br />\r\nPS - j\'envoie par courrier la copie de ce mail en même temps que mon réglement<br />\r\n','-2',24838,2),(24841,'1',580,0,2,5,'2010-02-16 19:45:00',0,'Bonsoir mme Zeppa,<br />\r\n<br />\r\nCe dernier mail n’est pas resté sans réponse, car mme Roblot a pris le soin de vous faire un courrier récapitulatif avec une reprise de vos règlements depuis octobre 2008 (ci-joint la copie du courrier). Il s’avère bien que certaines factures n’ont pas été réglées dans leur intégralité, vous avez déduit des prestations qui ont été annulées sans respecter le délai de 72 heures prévu par nos conditions générales de vente. Par conséquent, vos pointages montrent toujours des écarts. <br />\r\n<br />\r\nLe montant des factures restant à couvrir à ce jour est de 1138€. De plus, nous ne pouvons pas émettre d’attestation fiscale vous concernant pour l’année 2009 avec des factures impayées.<br />\r\n<br />\r\nNous vous remercions de procéder au règlement de ces factures et restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie','-2',24838,2),(24842,'1',5484,0,9,1,'2010-02-16 19:52:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous pour vous informer que la personne reçue ce jour pour les tests correspond parfaitement au profil que nous recherchons. Elle recevra une formation ce vendredi et débutera son activité avec notre société lundi prochain.<br />\r\n<br />\r\nJe n’ai pas encore établi son planning, par conséquent je vous informerai dans les jours à venir de son jour de disponibilité afin que vous puissiez vous organiser.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24384,2),(24843,'1',5484,0,9,1,'2010-02-18 15:53:00',1,'Mise en place avec mme DA SILVA TAVARES','-2',24384,2),(24844,'1',5583,0,9,5,'2010-02-16 20:01:00',0,'Madame,<br />\r\n<br />\r\nNous revenons vers vous pour vous tenir informée de l’avancée de nos recherches dans le cadre de votre demande de prestation.<br />\r\n<br />\r\nUne de nos intervenantes viendrait à se libérer le vendredi à compter de la semaine prochaine, cette disponibilité restant à confirmer. Nous revenons vers vous dans les prochains jours afin de vous donner plus de visibilité quant à cette possibilité de mise en place de votre prestation.<br />\r\n<br />\r\nNous restons à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nL’Equipe Ménage & Cie','-2',24358,2),(24946,'1',5583,0,1,0,'2010-03-01 14:31:00',0,'','',0,2),(24947,'1',5583,0,1,1,'2010-03-01 14:31:00',1,'Fixation 1er rdv : cliente présente le 4/3 à 13h30 ?','-2',24946,2),(24847,'1',4964,1011,4,0,'2010-02-17 09:33:00',0,'ANNULATION CONGÉS FDM PAS DE RPLCT.','',0,10),(24848,'0',2753,843,4,0,'2010-02-17 09:52:00',0,'annul presta 26/02 CONGE CLT mAJ SOFT','',0,10),(24850,'0',4582,1372,4,0,'2010-02-17 09:56:00',0,'ANNUL PRESTA DU 26/02 CONGE CLT MAJ SOFT ','',0,10),(24853,'1',5363,1359,4,0,'2010-02-17 10:18:00',0,'17.2: Convocation AMETRA pour le 11.03.10 à 15h. Informer la clte que Mme VERRIEZ ne pourra faire qu\'1h30 environs<br />\r\n12.03: Vérif pointage Mme VERRIEZ a fait qu\'1h.','',0,9),(24855,'1',5741,0,3,0,'2010-02-17 10:32:00',0,'CONJOINT DE MON AMIE CATHERINE SETELEN / PRESTATIONS EN QUINZAINE <br />\r\n2.03/ VA a fait point avec Mlle LIGUORI sur cette presta (maison sale). Elle n\'a pas pu tout finir en 2h, il lui aurait fallu 2h30 pour effectuer cette presta. Il lui manquait de faire le séjour correctement.<br />\r\n03.03 / POINT QUALITE : CLIENTE GLOBALEMENT SATISFAITE / REFAIRE UN POINT D ICI 1 MOIS<br />\r\n18.03 : mme ligori confirme que 2h sont un peu juste pour faire les sols à fond de la maison car très sale et elle tire tous les meubles etc. du coup elle bâcle un peu le bas de la maison : elle conseille 2h30 ; si pas possible elle fera un roulement entre le haut et le bas à fond ; par ailleurs le balai espagnol est fatigué et il serait bien d\'en changer.<br />\r\n24.03/ Mess rpdr clte pour faire point suite point avec Mlle LIGUORI<br />\r\n26.03: Pas d\'appel de la clte. <br />\r\n29.03/ Envoie carnet de liaison<br />\r\n29.03: J\'ai eut Mlle LIGUORI pour savoir si accepterait 1 presta de remplacement = non pas possible demain apm. Par contre m\'informe que le clt n\'a pas pris en compte notre demande. Maison en \"bordel\" Rouleaux de papiers toilettes déroulés ds WC+ pot de compote au sol+ papiers qui traînent par terre... J\'ai dit à Mme LIGUORI qu\'elle en reste que 2h, qu\'elle fasse ce qu\'elle peut tampis pour la clte si elle ne fait pas un minimum attention avant sa venue!<br />\r\n29.03: SMS de mme liguori m\'informant qu\'elle avait vu la clte. Qu\'elle avait bien pris connaissance de mon message. Clte ok pour passer à 2h30. Vu VA pas besoin de confirmer à la clte','',0,9),(25390,'0',5804,0,3,0,'2010-03-01 14:09:00',0,'INTERESSE PAR 2H HEBDO / ETUDIE LA CONCURRENCE MAIS NOUS RECOIT QD MEME EN RDV<br />\r\n9.03: BA a rencontré le clt.<br />\r\n9.03: Mail du clt me demandant quel délai pour mise en place + qd? J\'ai essayé d\'appeler le clte mais pas possible de maisser un message dc envoie mail pour lui proposer qlqun jeudi apm. => MMe LAOUI ok pour cette presta <br />\r\n10.03: Clt ok pour démarrage jeudi 11.03 à 13h45. MMe LAOUI informée.<br />\r\n12.03/ Point qualité avec clt qui me dit qu\'elle af ait la cuisine + élément+sdb+wc+poussière+aspiro. N\'a pas pu passer passer serpillère, plateau ds cuisine non nettoyé+grille pain. Dessus de machine à laver non nettoyé+tapis sous caisse chien non nettoyé.Chbre non faite. Point avec MMe LAOUI qui me dit qu\'elle a fait cuisine (portes+hottes trés grasse+cuisinière+plan de W) + Sdb (baignoir+lavabo+miroir+sol)+aspiu par tout + dépoussiérage).<br />\r\nVa a fait point avec le clt. Le clt atd que les sols+sdb+wc soient fait à fond, puis le reste si tps.<br />\r\n22.03: Le clt a eut VA vendredi dernier qui l\'a informée de son mécontentement : Trâces sol+ minons sous le lit...=> souahite changer d\'intervenante.<br />\r\n22.03: J\'ai fait le point avec mme laoui. Elle reconnaît ne pas avoir eut le tps de secouer le tapis de l\'entrée. Par contre me dit qu\'elle a passé aspi + serpillère sous les lits. Elle a lavé de la vaisselle et l\'a laissée égoutter (ne sachant pas où se range les choses). Par contre pour la brosse me confirme qu\'elle ne l\'a pas cassé. Elle marchait bien. Voir VA<br />\r\n22.03: Mail clt de relance car VA se serait engagé qu\'il serait recontacté ds la matinée. J\'ai laissé 1 mess sur rpdr clte pour lui proposer Mme EL EMRANI le jeudi matin de 9h30 à 11h30 dès ce jeudi si ok.<br />\r\n22.03/ Clt ok pour chgmt d inter. Pour 1ère presta ce sera vendredi 26.03 puis tous les jeudi matin. ','',0,9),(24857,'1',902,1336,1,0,'2010-02-17 10:36:00',0,'Madame,<br />\r\n<br />\r\n<br />\r\nSuite à des soucis rencontrés par notre intervenante pour le pointage à distance, <br />\r\nje vous envoie ce mail pour vous confirmer que tous les mercredis et de manière ponctuelle, soit 9h-12h notre intervenante : Mme TAVARES SORAYA, se présente à notre domicile.<br />\r\n<br />\r\n<br />\r\nNous sommes très satisfaits du travail qu\'elle fournit.<br />\r\n<br />\r\n<br />\r\nSincères salutations,<br />\r\n<br />\r\n<br />\r\nAlexandra Fihey<br />\r\n','',0,2),(24858,'1',902,0,1,5,'2010-02-17 10:36:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous remercie pour ces informations et suis ravie de voir que les prestations se passent bien avec mme Tavares. <br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24857,2),(24859,'1',5484,0,9,5,'2010-02-17 10:38:00',0,'Bonjour, <br />\r\nJe vous remercie de votre implication et de votre efficacité. <br />\r\nPuisque vous établissez le planning de votre nouvelle intervenante, je vous rappelle que notre créneau préférentiel est l\'après-midi entre 14h et 16h quelque soit le jour de la semaine.<br />\r\nCordialement, <br />\r\nAmandyne','-2',24384,2),(24865,'1',5383,0,1,1,'2010-02-17 11:27:00',0,'MG : appel mère car fils injoignable, va voir avec lui car apparemment Serena lui prélève tjs son compte mais il n\'arrive jamais à les joindre','-2',24864,2),(24866,'1',5383,0,1,1,'2010-02-19 11:29:00',1,'Mère a-t-elle réussi à voir avec son fils ?','-2',24864,2),(24867,'1',264,0,1,0,'2010-02-17 11:29:00',0,'MG : appel cliente le 16/02 pour factures impayées malgré échéancier envoyé par Nathalie => va voir avec son compagnon','',0,2),(24868,'1',264,0,1,1,'2010-02-17 11:30:00',0,'MSG CLIENT 16/02 : c\'est lui qu\'il faut contacter pour le règlement des factures car mme Duvezin ne s\'en occupe pas. Nous invite à le recontacter au 0687864947','-2',24867,2),(24869,'1',264,0,1,1,'2010-02-17 11:32:00',0,'MG : msg laissé sur port client pour faire le point sur ses factures','-2',24867,2),(24870,'1',264,0,1,1,'2010-02-18 11:32:00',1,'Relancer si pas retour client','-2',24867,2),(24917,'1',3473,0,5,1,'2010-02-17 17:22:00',0,'APPEL CLIENT => BO : hotte ok plus de traces de produits. Passe à 2*3h à partir de la semaine prochaine car ne donne plus ses chemises à repasser (trop mauvaise qualité), les met au pressing ','-2',24681,2),(24872,'1',580,0,2,5,'2010-02-17 11:35:00',0,'bonjour magalie<br />\r\n<br />\r\nj\'ai retrouvé hier soir la facture de nov avec le détail dont vous me parliez, je m\'y penche dès aujourd\'hui<br />\r\n<br />\r\nconcernant le délai de 72h, sachez que nous n\'en n\'avons pas été informés au moment du démarrage. Le minimum aurait été de formaliser votre procédure par écrit. Ce qui n\'a jamais été fait.<br />\r\nDonc, nous ne sommes pas d\'accord pour régler les rv non assurés.<br />\r\n<br />\r\nPour le reste, concernant les rv assurés, il est légitime de vous régler ce que l\'on vous doit.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nsylvie zeppa','-2',24838,2),(24874,'1',4769,0,9,1,'2010-02-17 11:45:00',0,'OK 6h le merc en attendant de pouvoir proposer qq 2 fois par semaine (idéalement => repassage DS / ménage FDS). 1ere fois 8h30 (24/02)','-2',24620,2),(24876,'1',1132,1097,5,0,'2010-02-17 12:14:00',0,'17.02: Appel du clt mécontent de son rpclmt. Il n\'y a eut que le repassage d\'effectué, pas chbres enfants... Point avec Mme TOUMI qui a repassé pdt 1h10 (chemises+pulls+drap), puis ne sachant pas quoi faire a fait sdb+WC. Or VA lui avait rappelé lors de sa mise en place les attentes du clients. Elle me dit qu\'elle n\'a pas su trouver aspi+seau& serpillère. Je lui ai rappelé qu\'elle aurait du ns appeler à ce sujet. Elle n\'avait plus de crédit, clt pas de tel!!!. Vu VA offre 1h sur cette presta.<br />\r\nMess rpdr clt pour lui en faire part + lui demander de sortir aspi+seau&serpillère.','',0,9),(24877,'1',5048,0,4,0,'2010-02-17 12:25:00',0,'','',0,19),(24878,'1',5048,0,4,5,'2010-02-17 12:25:00',0,'Bonjour, <br />\r\n <br />\r\nje tenais à vous informer que nous serons en vacances et suspendrons donc les prestations :<br />\r\n- la semaine du 1er mars : jeudi 4 mars<br />\r\n- cet été du 13 juillet au 15 aout<br />\r\n <br />\r\nJe vous tiendrai au courant de nos autres absences s\'il y en a <br />\r\n<br />\r\nMerci d\'avance, cordialement, <br />\r\n <br />\r\nAnnaick haulle<br />\r\n140 route de carrieres<br />\r\n78400 chatou','-2',24877,19),(24879,'1',5048,0,4,5,'2010-02-17 12:27:00',0,'BO: ok on à bien pris en compte vos dates.','-2',24877,19),(24880,'0',4796,1361,4,0,'2010-02-15 12:36:00',0,'Appel de la clte m\'informant qu\'elle mettait 1 terme au contrat pour raison écono. Elle fut satsifaite des presta de MMe ABBAS. Envoie ce jour facture clt.<br />\r\n17.02: VA a récupéré clef de la clte. J\'ai appelé clte mais pas joignable + pas possible de laisser 1 mess sur portable. Essaie sur fixe où j\'ai eut le fils. Je lui ai laissé le mess.<br />\r\n26.02: Je relance la clte qui est sur Amsterdram. Clte me dit à nouveau qu\'elle fut trés contente de M&C. Elle me tiendra informée sur la manière dont elle souhaite récupérer ses cles.<br />\r\n18.03: Je relance la lcte car tjrs pas passée à l\'agence. Souhaite que je les donne à Mlle BONNETON afin qu\'elle les dépose chez son frère M. ESCANDE','',0,9),(32725,'1',6377,0,4,0,'2010-08-25 09:47:00',0,'MESSAGE REPONDEUR LE 25.08 POUR INFORMER DES CHANGEMENTS D HORAIRES A COMPTER DU 6.09 / DOIT ME RAPPELER POUR FAIRE LE POINT / RELANCER<br />\r\n1/09: Clte ok pour nouvelles horaires','',0,9),(24882,'0',1959,472,4,0,'2010-02-17 12:43:00',0,'17/02/10 pas de réponse pr rplct cette semaine annulation presta maj soft.<br />\r\n','',0,10),(24883,'1',4266,1082,4,0,'2010-02-17 13:26:00',0,'17.02: J\'ai appelé la clte car il y a 1 mystère sur 1 chq au nom de milhet que j\'ai encaissé sur cpte clt d\'1 montant de 76.00€ de la bq BP. La clte me confirme que non pas de cpte bancaire à cette bq. Dc je rassaisie le compte clt avec chq poste de 222.0€','',0,9),(24884,'0',3292,1378,4,0,'2010-02-17 14:04:00',0,'ANNULATION CLT LE 19/02 ET 5/03 MAJ SOFT.','',0,10),(24885,'1',3516,534,7,0,'2010-02-17 14:43:00',0,'','',0,10),(24886,'1',3516,534,7,6,'2010-02-17 14:43:00',0,'Lors d\'un ctrl chez un autre client Mme Kanté c\'est plainte de trop de travail donné par la cliente. Après vérif sur pointage elle fait très souvent entre 10min et 30min de plus.','-2',24885,10),(24887,'1',2702,0,5,0,'2010-02-17 15:48:00',0,'','',0,19),(24888,'1',2702,1379,5,1,'2010-02-17 15:48:00',0,'de la cliente: Depuis madame Horigue le repassage est bien. En revanche le ménage n\'est pas pleinement satisfaisant. Ne déplace pas les meubles et objets dans le salon, SDB etc. Ne fait pas les poussières partout, la cliente est obligée de faire une formation et ce n\'est pas son travail.','-2',24887,19),(24889,'1',2702,1379,7,0,'2010-02-22 10:00:00',0,'','-2',0,19),(24890,'1',2702,1379,7,6,'2010-02-22 10:00:00',0,'Salariée déjà partie de chez le client. visite au domicile de Norloff le lendemain.','-2',24889,19),(24891,'1',2702,1379,7,0,'2010-02-26 10:00:00',0,'','-2',0,19),(24892,'1',2702,1379,7,6,'2010-02-26 10:00:00',0,'BO: La salariée ne fait pas tout à fond. Ne déplace pas les objets pour la poussière, ne fait que ce qui se voit. Le repassage n\'est pas bien fait, Bennet à passer du temps pour lui montrer. ','-2',24891,19),(24893,'1',5349,0,3,1,'2010-02-17 15:54:00',0,'Avait des soucis avec son bébé, n\'a pas pu démarrer les prestations début février. Elle nous recontacte dès qu\'elle reprend son travail car elle n\'aura pas besoins des services d\'une société de ménage avant cela!','-2',21170,19),(24896,'1',5689,0,3,4,'2010-02-22 16:09:00',0,'oohhhhh,... on fait quoi?','-2',24393,2),(24897,'1',5713,1257,7,1,'2010-02-17 16:14:00',0,'Mise en demeure envoyée en LRAR le 18/02','-2',24637,19),(24898,'1',5713,1257,7,1,'2010-02-24 16:15:00',1,'Si pas reprise suite mise en demeure, procédure licenciement','-2',24637,19),(24899,'1',5670,0,3,4,'2010-02-18 18:30:00',0,'','-2',24257,2),(24900,'1',5737,0,3,1,'2010-02-18 16:17:00',0,'MIS EN PLACE','-2',24789,2),(24901,'1',5710,0,3,1,'2010-03-02 16:20:00',1,'PROSPECT INACTIF SI PAS DE NEWS','-2',24612,2),(24902,'1',5718,0,3,3,'2010-03-15 17:30:00',0,'','-2',24714,2),(24903,'1',5719,0,3,1,'2010-02-17 16:36:00',0,'elle est au bureau préfére être rappelée demain soir','-2',24721,2),(24904,'1',5596,0,1,4,'2010-02-24 16:46:00',0,'Si pas de nouvelle. Point 2éme presta.<br />\r\nNRP','-2',24645,2),(24905,'1',73,0,4,0,'2010-02-17 16:54:00',0,'Madame BELLANGER Laurence<br />\r\nDomicile : 01 42 41 29 90<br />\r\n75019 PARIS 19<br />\r\n<br />\r\nElle vous a laissé plusieurs messages sur le portable pour annuler la prestation de demain<br />\r\n<br />\r\nmerci de la rappeler<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 17 février 2010 à 16:21<br />\r\n','',0,2),(24906,'1',73,0,4,1,'2010-02-17 16:54:00',0,'MG : demande si elle va être facturée en annulant pour demain => oui car maladie d\'un enfant n\'est pas considéré comme un cas de force majeure => dans ce cas conserve sa presta !<br />\r\n<br />\r\nVa procéder au règlement de ses factures, s\'excuse du retard','-2',24905,2),(24910,'1',5677,0,9,1,'2010-02-17 18:19:00',0,'MG : msg laissé sur port client pour informer réception BC + proposition mme Jean merc 14h-16h','-2',24768,2),(24911,'1',5677,0,9,1,'2010-02-22 18:19:00',1,'Relancer pour mise en place si pas de retour','-2',24768,2),(24912,'1',5583,0,9,5,'2010-02-17 18:31:00',0,'Bonjour,<br />\r\n <br />\r\nmerci de me tenir informée de l\'avancée de notre dossier.<br />\r\n <br />\r\nNous serons en congés du 21 au 28 février mais vous pouvez me joindre jusqu\'au 20 février ou dès notre retour le 1er mars.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nPeggy Courvoisier<br />\r\n','-2',24358,2),(24913,'1',5583,0,9,5,'2010-02-17 18:31:00',0,'Bonsoir,<br />\r\n<br />\r\nJe vous confirme les éléments avancés hier soir concernant la possibilité de libérer une de nos intervenantes en fin de semaine. En revanche, je vous avais annoncé le vendredi, or cette personne sera disponible le jeudi après-midi de 13h30 à 15h30. Ce créneau peut-il vous convenir ?<br />\r\n<br />\r\nPar ailleurs, j’ai bien pris note que vous seriez absente la semaine prochaine, par conséquent si cette proposition d’intervenante vous convient, nous pourrons planifier une 1ere rencontre le jeudi 4 mars.<br />\r\n<br />\r\nDans l’attente de votre retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24358,2),(24916,'1',89,0,4,1,'2010-02-17 22:18:00',0,'MG : msg laissé sur port cliente pour proposer de décaler le 22/02 au 26/02 14h-17h suite à sa demande','-2',24734,2),(24923,'0',871,204,4,0,'2010-02-18 10:33:00',0,'Bonjour,<br />\r\n<br />\r\nNous souhaiterions annuler la prestation de ménage du mercredi 24 février 2010 de Mme Le Brasidec.<br />\r\nEst-ce que je dois prévenir Mme Le Brasidec ou est-ce vous qui vous en chargez?<br />\r\nMerci de confirmer.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nValérie<br />\r\n','',0,14),(24924,'1',2102,0,1,0,'2010-02-18 10:38:00',0,'bonsoir<br />\r\nUn virement AXA de 190€ vient d\'être fait.<br />\r\n <br />\r\nMartine HEMON<br />\r\ntel : 02.51.79.03.03<br />\r\nmob : 06.01.90.51.81<br />\r\n','',0,14),(24925,'1',5748,0,3,0,'2010-02-18 11:18:00',0,'','',0,2),(24926,'1',5748,0,3,5,'2010-02-18 11:18:00',0,'','-2',24925,2),(24927,'1',5748,0,3,1,'2010-02-23 11:18:00',0,'NRP','-2',24925,2),(24928,'1',5749,0,3,0,'2010-02-18 11:20:00',0,'','',0,2),(24929,'1',5749,0,3,5,'2010-02-18 11:20:00',0,'','-2',24928,2),(24930,'1',5749,0,3,1,'2010-02-19 11:20:00',0,'mauvais numéro','-2',24928,2),(24931,'1',3512,1379,5,0,'2010-02-18 11:30:00',0,'pOINT APRES PREMIERE PRESTA DE MME HORRIGUE','',0,19),(24932,'1',3512,0,5,1,'2010-02-18 11:30:00',0,'Femme de ménage arrivée avec une heure de retard, sans prévenir. Puis la qualité du ménage laisse à désirer. GRos point noir: Elle se permet de critiquer ses autres client auprès d\'elle. Mal élevée, dommage mais la cliente préfére Kamara ou Ngiese.','-2',24931,19),(24933,'1',5506,1372,7,4,'2010-02-18 12:11:00',0,'pour faire point et avertir de mon passage lundi 22/02/10.<br />\r\nLE 22/02/10 : Envoi de texto de la clte, elle est très satisfaite des prestations.','1',24197,10),(24934,'1',5100,1349,7,1,'2010-02-18 12:21:00',0,'appel vers clte pour faire point avant crtl; quelques prob sur poussières : étagère à parfum salle de bain jamais faite. dans toilette haut quelques cadres posés parterre jamais déplacés. Vaisselier poussière jamais faite sur le haut. Panier à livre jamis déplacer pour aspi ou lavage du sol. Sinon clte très satisfaite interv prends souvent initiative. ','1',24223,10),(24935,'0',0,1342,4,0,'2010-02-18 12:49:00',0,'Mme CARDOSO ns a appelé à 12h30 pr prévenir ke personne chz THEOBALT. <br />\r\nannul presta 18/02 enfant malade clt prévenu maj soft,','',0,10),(24936,'0',0,1342,4,0,'2010-02-18 12:56:00',0,'Mme CARDOSO ns a appelé à 12h30 pr prévenir ke personne chz Mme THEOBALT; <br />\r\nannul prest enfant malade clt prévenu maj soft,','',0,10),(24937,'0',5452,1342,4,0,'2010-02-18 12:57:00',0,'Mme CARDOSO ns a appelé à 12h30 pr prévenir ke personne chez Mme THEOBALT;<br />\r\nannul presta enfant malade clt prévenu maj soft ','',0,10),(24938,'1',1597,1342,4,0,'2010-03-04 13:02:00',0,'18/02 annul prest 04/03 congé clt maj soft,','',0,10),(24939,'1',1597,1342,4,1,'2010-03-02 13:03:00',0,'annul presta 04/03 congé clt','-2',24938,10),(24943,'1',1732,10,5,6,'2010-02-18 11:50:00',0,'3H de presta réalisées (2 chbres, sdb, wc, cuisine, sàm): cuisine faite à fond (traces et coulures sur frigo, portes placards et porte du four, face MO pas très propre), reste ménage OK (sdb : calcaire dans vasques et sur robinetteries => a tout essayé comme produit mais ne part pas, rencontre le même pb chez d\'autres clients), repassage 1 chemise => allait partir mais finalement a fait les 4 autres chemises qui restaient => passe trop de temps à vouloir rendre la chemise impeccable alors qu\'elles passent au sèche-linge (froissées) et qu\'il reste forcément des plis après (chemises trop mouillées) => remarque prise en compte <br />\r\n<br />\r\nRemarque faite sur le port des chaussures extérieures chez le client','-2',24649,2),(24944,'1',3893,1244,5,0,'2010-02-18 14:27:00',0,'18.02: Mail de Mme ROULLOT m\'informant qu\'elle rencontrait certaine difficultés sur cette prestation. La table a repasser est \"bancale\". Mme ROULLOT a déjà soumis ce pblm à ce clt, mais il semblerait qu\'il ne prend pas en compte sa demande.<br />\r\nJ\'ai eut le clt surpris de mon appel. Je lui ai dc fait part soit de réparer sa table, soit de la changer du fait qu\'elle se plie seule. Le clt va regarder cela et si besoin va la changer. Mail ce jour à mme ROULLOT.<br />\r\n24.02: Mail à Mme ROULLOT afin de savoir si clt a racheté table à repasser ou pas.<br />\r\n26.02: Relance auprès de Mme ROULLOT<br />\r\n01.03/ Mme ROULLOT me confirme que le clt a bien acheté 1 nouvelle table à repasser.','',0,9),(24945,'1',5583,0,9,5,'2010-02-18 14:29:00',0,'Bonjour,<br />\r\n <br />\r\nce créneau du jeudi 13h30/15h30 nous convient et c\'est d\'accord pour la 1ère rencontre pour le jeudi 4 mars.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nPeggy Courvoisier','-2',24358,2),(24948,'1',2741,0,5,1,'2010-02-18 14:37:00',0,'OK pour changement à partir du 23/02 avec mme Da Silva','-2',24752,2),(24949,'1',2458,0,1,1,'2010-02-18 14:42:00',0,'MG : msg laissé sur port cliente pour informer changement ok à partir du 22/02 L/J 9h-11h mme Da Silva','-2',24692,2),(24950,'1',5747,1137,1,0,'2010-02-18 14:50:00',0,'Bonjour Mr Lardière,<br />\r\nSuite à notre entretien d\'hier après-midi j\'ai rencontré Mme Charrier en fin d\'après-midi.<br />\r\nElle m\'a fait bonne impression et je choisis donc de commencer avec cette personne.<br />\r\nNous avons opté pour le mardi après-midi (13h30-15h30).<br />\r\nPour la remise des clés, pouvez-vous lui dire de me téléphoner aux alentours de 19h30 pour qu\'on statue sur un endorit de dépôt pour mardi prochain.<br />\r\nConcernant le contrat, doit-on vous renvoyer le bon de commande signé?<br />\r\nElle m\'a précisé qu\'elle apportait le cahier de liaison.<br />\r\nMerci de nous confirmer rapidement votre acceptation.<br />\r\nMarie-Hélène Brunet<br />\r\n <br />\r\n<br />\r\n','',0,14),(25350,'1',4964,1011,4,0,'2010-03-01 10:33:00',0,'courrier clt pour Annul le 11/03/10. Soft AJ interv OK.','',0,10),(24952,'1',2507,472,4,0,'2010-02-18 15:01:00',0,'18/02 abs Mme BRISOUX jusqu\'au 26/2<br />\r\nremplacement ac Mme HODUTO clt prévenu maj soft, ','',0,10),(24953,'1',2458,0,1,1,'2010-02-18 15:15:00',0,'MSG CLIENTE : ok L/J dès la semaine prochaine. Dire à mme Tavares de laisser les clés ds l\'appt après la presta de demain et claquer la porte','1',24692,2),(25111,'1',2741,0,9,0,'2010-02-22 18:40:00',0,'2H MARDI / 3H VEND MATIN','',0,2),(26970,'1',5711,0,1,4,'2010-03-25 12:35:00',0,'DE LA CLIENTE: tout se passe très bien, on continue avec Mme Pereira','-2',26324,2),(24958,'0',5750,0,3,0,'2010-02-18 16:41:00',0,'CLIENT INTERESSE PAR 3H HEBDO<br />\r\nBA a rencontré le clt 3h/sem.<br />\r\n24.02: Mlle MORIN ok pour 9h30/12h30 le mercredi <br />\r\n24.02: Clt ok<br />\r\n4.03: Clt trés content de la presta de Mlle MORIN! Clt ok pour inter le 11.03 au lieu du 10.03 car a rdz-vs à l\'AMETRA','',0,9),(24960,'0',0,1379,5,1,'2010-02-19 16:44:00',1,'convocation','-2',24931,19),(24961,'1',5732,0,3,1,'2010-02-22 16:49:00',0,'NRP','-2',24765,2),(24962,'1',5331,1285,7,0,'2010-03-11 11:00:00',0,'POINT QUALITE DOMICILE CLT<br />\r\n11.03: VA point qualité chez clte. MmE TAGNAKT manque d\'initiative. Or la clte atd qu\'elle en prenne','',0,9),(24964,'1',5737,1336,1,0,'2010-02-18 16:55:00',0,'','',0,2),(24965,'1',5737,0,1,4,'2010-02-24 16:55:00',0,'Point après 1ere presta','-2',24964,2),(24966,'1',5681,0,9,0,'2010-02-18 16:58:00',0,'3H/S VENDREDI DE PRÉFÉRENCE SINON JEUDI. Absents la 1ère semaine de Mars','',0,2),(24967,'1',5645,0,9,0,'2010-02-18 17:01:00',0,'3H VENDREDI IMPERATIVEMENT','',0,2),(24968,'1',5484,0,1,0,'2010-02-18 17:07:00',0,'','',0,2),(24969,'1',5484,0,1,1,'2010-03-01 12:22:00',0,'Point après 1ere presta?<br />\r\n<br />\r\nElle mange, à rappeler dans 20 min','-2',24968,2),(24970,'1',5738,0,3,1,'2010-02-22 17:09:00',0,'Sa femme n\'est pas décidée, il vont prendre un peu de temps poour en parler ensemble. Ils ont bien reçu mon mail, tout est bien expliqué. Ils reviennent vers moi. ','-2',24793,2),(24971,'1',5484,0,9,1,'2010-02-18 17:13:00',0,'MG : cliente ok pour vend 13h30-15h30 avec mme Da Silva à compter du 26/02 => envoyer mail avec info.<br />\r\n<br />\r\nCliente satisfaite de notre réactivité et du suivi de sa demande','1',24384,2),(26193,'1',5726,0,3,5,'2010-03-18 17:36:00',0,'offre promo','-2',24748,2),(24973,'1',5680,0,3,1,'2010-02-22 17:22:00',0,'c\'est le numéro de son bureau, ne souhaite pas être rappelée. Avait fait la demande d\'être contactée par mail, souhaite que sa demande soit respectée ','-2',24334,2),(24974,'1',5653,0,3,1,'2010-02-26 17:34:00',0,'Elle ne nous à pas oublier, mais étant donner qu\'elle va louer une machine pour décaper et qu\'elle n\'a pas d\'éléctricité dans son appart. Elle ne pourra rien brancher tant qu\'EDF n\'est pas passé. <br />\r\nElle revient vers nous dans 2 semaines environ.','-2',24092,2),(24975,'1',5690,0,3,1,'2010-02-24 18:25:00',0,'a trouvé une solution','-2',24396,2),(24976,'1',5670,0,3,1,'2010-03-03 18:27:00',0,'si pas de nouvelles prospects inactifs','-2',24257,2),(24977,'1',5719,0,3,4,'2010-02-18 18:30:00',0,'Pas joiignable, invitation au rappel pour des infos.','-2',24721,2),(24979,'1',1261,1336,5,0,'2010-02-18 14:56:00',0,'MSG CLIENTE : mme Tavares a fait tomber la planche à repasser sur son pied, merci de la rappeler car ne sait pas quoi faire ','',0,2),(24980,'1',1261,1336,5,1,'2010-02-18 18:47:00',0,'MG : envoyer courrier explicatif en LRAR dans les 72h avec facture de la table à repasser => table avec bloc centrale vapeur valeur environ 850€ achetée il y a 3/4 ans<br />\r\n<br />\r\nFaire courrier type pour assurance et apporter chez le client lundi avec planche à repasser en dépannage et BC (autorisation de prélèvement)','-2',24979,2),(24981,'1',1261,0,5,1,'2010-02-22 09:50:00',1,'Donner news mme Tavares + confirmer heure passage quelqu\'un de la sté lundi 22/02','-2',24979,2),(24982,'1',0,1336,5,1,'2010-02-18 18:53:00',0,'MG : msg laissé sur port salariée pour savoir ce qu\'il en est car en partant de chez la cliente elle avait le pied enflé','-2',24979,2),(24983,'1',264,0,1,1,'2010-02-18 18:55:00',0,'MG : 2eme msg relance fact impayées','-2',24867,2),(24984,'1',264,0,1,1,'2010-02-22 18:56:00',1,'','-2',24867,2),(24985,'1',219,24,5,0,'2010-02-18 08:33:00',0,'APPEL CLIENT => MG : souhaite changer d\'intervenante, non-chalante, ne voient pas une grande différence après son passage le mardi, chemise pliée sans être repassée<br />\r\n<br />\r\nConstat très étonnant car elle y va depuis un peu plus de 3 mois, contrôles de Bennet tout est tjs bien fait','',0,2),(24986,'1',219,0,5,1,'2010-02-19 12:30:00',1,'Informer client changement pas possible pour le moment, proposer passage au domicile mardi 23/02','-2',24985,2),(26744,'1',5976,0,3,1,'2010-03-29 15:50:00',0,'a demandé d\'être rappelée après 19h00. merci de respecter sa demande. ','-2',26743,2),(24989,'1',2112,1273,4,0,'2010-02-19 09:39:00',0,'19/02 Abs Mme TAHRI ARRET MALADIE CLT PREVENU MAJ SOFT. ','',0,10),(24990,'0',5159,1273,4,0,'2010-02-19 09:42:00',0,'19/02 ABS Mme TAHRI arret maladie clt prevenu maj soft.','',0,10),(24991,'0',1507,453,4,0,'2010-02-19 09:48:00',0,'Bonjour,<br />\r\nNous vous demandons de bien vouloir annuler la prestation de Madame VINCENT pour la semaine 9 (Jeudi 4 Fevrier 2010)<br />\r\n <br />\r\nMerci<br />\r\nCordialement<br />\r\nNelly et Jean-Jacques DEPARDIEU','',0,10),(24992,'1',5232,1174,4,0,'2010-02-19 09:53:00',0,'19/02 Je serai en congé la semaine prochaine, il n\'est donc pas nécessaire de trouver une remplacante pour mardi prochain.<br />\r\nMAJ SOFT','',0,10),(24993,'1',1611,915,4,0,'2010-02-19 09:58:00',0,'19/02 cette date étant incompatible avec nos obligations, nous vous prions de ne pas effectuer de prestations pour la date précitée(26/02). Par ailleurs, nous vous demandons d\'ajourner la prestation pour la première semaine de Mars 2010. Bien entendu, la reprise des prestations se faisant dès laseconde semaine de Mars<br />\r\nCordialement<br />\r\nP. Lemaire<br />\r\nmaj soft','',0,10),(24994,'1',4641,1124,4,0,'2010-02-19 10:06:00',0,'Bonjour,<br />\r\nNous tenons à vous informer que nous ne désirons pas que madame BOUMED fasse le ménage à notre domicile le 05/03/10. Nous lui en parlerons demain.<br />\r\nCordialement<br />\r\nMM et A CARTIER<br />\r\nmaj soft','',0,10),(24995,'1',2112,1273,6,0,'2010-02-19 10:16:00',0,'ANNUL DE CLTE PAR TEL du 02/03 et du 05/03. soft à jour.','',0,10),(24996,'1',3987,421,4,0,'2010-02-19 10:26:00',0,'bonjour Bonnie<br />\r\n<br />\r\nrepassage 1h ce jour - emmené de suite<br />\r\n<br />\r\nsinon RAS<br />\r\n<br />\r\nbon we, à bientôt<br />\r\n<br />\r\nvalérie<br />\r\n<br />\r\n','',0,14),(24997,'1',2022,657,4,0,'2010-02-19 10:31:00',0,'19/02 abs Mme BRISOUX ARRET MALADIE , RPLCT AV Mme IRID LE 23/02 MAJ SOFT.','',0,10),(24998,'1',5752,0,4,0,'2010-02-19 10:54:00',0,'19.02: Clt interessé par 2h ou 3h/sem.<br />\r\nRdz-vs commerciale le 22.02 à 18h45<br />\r\n22.02: Clte interessée par 2h/sem jeud ou vendredi idéalement le matin<br />\r\n24.02: Clte ok pour le jeudi 13h30/15h30 à compter du 4.03.10<br />\r\nCONTACT LE 03.03 POUR EXPLIQUER QUE MLLE SCHMIT INTERVENANTE PREVU AU DEPART EST EN ARRET MALADIE ET QUE FINALEMENT ILS AURONT MME AGHRABA<br />\r\n5.03: J\'ai eut la clte qui me dit que le 1er contact ne s\'était pas trés bien passé. Question travaille clte contacte. La clte me rappellera pour continuer à fa ire le point car était au travail.<br />\r\n5.03: La clte est contente de la presta ùais pblm relationnelle. Elle va réfléchir car ne sait pas si souhaite la garder. Me rappelera<br />\r\n9.03: Mess rpdr clte. Pour lui propsoer Mlle MORIN le jeudi apm sauf ce jeudi=> mise en place le vendredi 12.03 entre 12h&14h si cela lui convient.<br />\r\n10.03: Mess sur rpdr clte ok pour vendredi ès 12h30 chez elle. Mail à mlle MORIN pour informer nouveau clt<br />\r\n15.03: Point qualité avec clte qui est trés satisfaite du travail de mlle MORIN. Elle lui a remis une clef => envoie attestation','',0,9),(25000,'1',5121,0,1,1,'2010-03-05 10:59:00',0,'Point après 3ème prestation. Tout se passe toujours bien. On continue avec cette dame. Et s\'il y \'avait quoi que ce soit elle n\'hésiterai pas à nous appeler.','-2',24621,2),(25002,'1',5753,0,3,0,'2010-02-19 11:08:00',0,'','',0,2),(25003,'1',5753,0,3,5,'2010-02-19 11:08:00',0,'','-2',25002,2),(25004,'1',5753,0,3,5,'2010-02-19 11:08:00',0,'Monsieur,<br />\r\nBonjour,<br />\r\n<br />\r\nSur votre site, comme dans la brochure manquent certaines informations: la descriptions des tâches incluses dans les prestations de ménage, fourniture ou non du materiel et des produits par le client, la possibilité dd\'avoir ou non que 3à4H de ménage/mois même en une seul prestation, les tâches ménagères exclues (lessivages des murs, plafonds...???)<br />\r\n<br />\r\nVous voudrez bien m\'apporter ces précisions.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nY. Lamari','-2',25002,2),(25005,'0',4536,1321,5,0,'2010-02-19 11:34:00',0,'19.02: Mlle SCHMITT est passée à l\'agence pous ns faire part de certaines pblms chez cette clte. Elle lui demande de lui faire ses couleurs, de regarder la tv avec elle, le fère de Mme ABBA fait des \"avances\" à Mlle schmitt...=> les demandes de la clte ne correspondent pas aux compétences de l\'agence. <br />\r\nJ\'ai appelé Mme ABBA mais j\'ai eut sa nièce. La rappeler ds apm. <br />\r\n23.02: J\'ai eut la clte qui fut surprise que je lui fasse part que son attente ne correspondait pas aux presta de l\'agence. J\'ai fait le point sur demande de couleur+ regarder TV. La clte me dit que la couleur elle lui avait demandé 1fois et la TV/ Mlle SCHMITT avait fini avant l\'heure (elle avait fait 1 remarque à la clte comme quoi elle aimait les films indien => la clte lui a proposé de regarder avec elle!!!!<br />\r\n24.02La clte me rappelle pour dire de lui envoyer personne. Elle m\'informe que son compte est créditeur: +96.00€. Je l\'informe que nous la rembourserions de la différence fact fev < à ce montant<br />\r\n2.03: Calcul de la somme due 210.00€ - 114.00€-76€ = 20.00€<br />\r\nLa somme à rembourser est de 20.00€.<br />\r\n14.04: Point avec VA sur ce rmbrsmt. CESU = prise en charge de sa complémentaire santé. Normalement les CESU ne se remboursent pas. Je laisse le dossier en suspend. Si clte réclame voir ce que l\'on peut faire.','',0,9),(25007,'1',5748,0,3,4,'2010-02-19 11:46:00',0,'Avez-vous eu mon mail? ALors? Invitation au rappel jsui dispo du lundi au vendredi de 9h à 19h','-2',24925,2),(25008,'0',4007,928,4,0,'2010-02-19 12:00:00',0,'Envoie ce jour courrier pour titre de séjour expiré','',0,9),(25010,'1',2712,719,4,0,'2010-02-19 12:03:00',0,'19.02: Envoie mess de relance à MMe SINA pour sa nouvelle carte de séjour => elle l\'a bien reçu. Doit passer à l\'agence pour faire copie<br />\r\n17.03: Mme sina est passée','',0,9),(25012,'1',5753,0,3,1,'2010-02-19 13:11:00',0,'BO: Réponse aux questions de la cliente, + elle souhaite recevoir notre BC par mail pour étudier les CGV. Aura certainement recours à nos services de façon ponctuelle, puis par la suite régulière.','-2',25002,2),(25013,'1',5753,0,3,5,'2010-02-19 13:12:00',0,'BC envoyé','-2',25002,2),(25014,'1',5753,0,3,1,'2010-03-01 13:13:00',0,'Alors?? ','-2',25002,2),(25015,'1',5193,1273,4,0,'2010-02-19 13:06:00',0,'19/02/2010 abs mme Tahri ARRET MALADIE, CLT VEUT PAS DE RPCLT MAJ SOFT.','',0,10),(25016,'1',5755,0,3,0,'2010-02-19 13:25:00',0,'RDV FAIT 2 x4H/S DS+FDS. HORAIRES INDIF. (LUNDI/JEUDI OU MARDI/VENDREDI)','',0,2),(25017,'1',5755,0,3,1,'2010-02-19 13:25:00',0,'','-2',25016,2),(25018,'1',5755,0,3,3,'2010-02-23 10:00:00',0,'','-2',25016,2),(25019,'0',5756,0,3,0,'2010-02-19 14:04:00',0,'ATOOCALL DU 19.02 : INTERESSE PAR 2H HEBDO<br />\r\nMESSAGE RPEONDEUR LE 19.02<br />\r\n220.02/ Appel du prospect qui souhaite des presta mais ne peut avoir des presta fixe - Travail en milieu hospi. La clte aimerait avoir qlqun cette semaine pdt 2 ou 3h. Pers un peu spéciale.<br />\r\n23.02 : J\'ai eut la clte ok pour jeudi 25.02 avec mme m\'hamedi à compter de 11h30 pdt 3h. La clte aimerait 1 autre presta sem. prochaine le lundi 1er apm. Envoie BdC ce jour + courrier expliquant que le tarif serait celui d\'1 presta hebdo.<br />\r\n4.03: Mme BOUAIFI ok pour cette presta envoie ce jour sms coorodonnées clte. VA avait eut la clte hier qui fut également ok<br />\r\n24.03: J\'ai appelé la clte en lui disant que le 1er mars je n\'avais pers de dispo, mais que si elle le souhaitée VA pourrait la rencontrer. Clte ok. Rdz-vs à 16h.<br />\r\n23.02: La clte me demande 1 presta en + le 1er mars voir qui de dispo (démarche choisie par sécurité)/<br />\r\n25.02: La clte aimerait dc 1 presta soit le mardi 2.03 ou vendredi 5.03. Je pense à Mme M\'HAMEDI le mardi matin; mais clte veut l\'apm. Pers. de dispô. Vendredi mme POIREL éventuellement ou autre annul. VA fera point avec clte<br />\r\n26.02: J\'informe la clte<br />\r\n1.03: VA a rencontré la clte. ELLES ONT CONVENUES 1 PRESTA LE 10.03 A PARTIR DE 13H;','',0,9),(25021,'0',5757,0,3,0,'2010-02-19 14:07:00',0,'ATOCALL DU 18.02 : COMME LE VOULAIT LE CLIENT DEVIS PAR MAIL ENVOYE LE 18.02 PUIS CONTACTE PAR TELEPHONE LE 19.02 : MESSAGE REPONDEUR LAISSE<br />\r\n22.02: Mess rpdr prospect de relance. Si pas de nouvelle d\'ici fin de sem. ARRËT SUIVI<br />\r\n26.02/ pAS DE NOUVELLES => FIN DU SUIVI','',0,9),(25313,'0',4992,1153,4,0,'2010-02-26 11:53:00',0,'26.02: J\'informe clte démission de MMe PONS. Clte déçue mais souahite arrêter son contrat. Elle se sent mieux. C\'est sa fille qui gère cela, elle devrait ns adresser un courrier à ce sujet.','',0,9),(25023,'0',5256,843,4,0,'2010-02-19 14:16:00',0,'ANNULATION PRESTA CLT CONGÉS LE 1/03 MAJ SOFT.','',0,10),(25024,'0',905,0,1,0,'2010-02-19 14:33:00',0,'geste commercial : la cliente annule ce jour la prestation du 22.02 et ne respecte pas le préavis de 72h : je lui rappelle la règle : la prochaine fois facturer','',0,9),(25027,'0',5439,1323,4,0,'2010-02-19 15:06:00',0,'Bonjour, <br />\r\nMerci beaucoup pour les informations bancaires.<br />\r\nJe profite de cet email pour vous avertir que j’annule le prochain RDV de ménage en date du 26 février 2010. Mme Tissot actuellement présente a été avertie. Elle reviendra donc le 05/03/2010.<br />\r\nSincères salutations<br />\r\nAnnaïg MOTTIN<br />\r\n','',0,14),(25028,'1',5340,0,2,0,'2010-02-19 15:10:00',0,'','',0,19),(25029,'1',5340,0,2,4,'2010-02-19 15:10:00',0,'Facture impayée: ils attendaient l\'avoir pour la prestation du 23 décembre qui à été facturée alors que la presta n\'avait pas eu lieu. <br />\r\nSituation bloquée pour récupérer à nouveau une femme de ménage, on à personne.<br />\r\n<br />\r\n','-2',25028,19),(25030,'1',5340,0,2,4,'2010-02-26 15:14:00',0,'On a toujours personne','-2',25028,19),(25032,'1',5672,0,5,0,'2010-02-19 15:40:00',0,'PLEIADES SERVICES ME CONTACTE POUR ME SIGNALER QUE LA CLIENTE EST TOUJOURS MOYENNEMENT SATISFAITE DE MME SABOUREAU (CF SUIVI 1) / ELLE TROUVE QU EN 2HEURES DE TEMPS ELLE FAIT PEU DE CHOSES (CF SUIVI 1 POUR PREMIERE PRESTA) : le 18.02 elle a fait poussière sur une étagère rempli de bibelots, 1 sdb et 1 wc , dessus des meubles de la cuisine et aspiration du bas <br />\r\nLa prochaine fois elle lui fera faire le ménage standard au rez de chassée ce qui doit pouvoir se faire en 2heures <br />\r\n25.02: J\'ai eut Mme SABOUREAU qui me ditr qu\'elle a fait les 3 bibliothèques qui ont chacune 3 étagères remplies de bibelots + hotte trés grasse + aspirateur + SdB où il y avait énormément de calcaire (a perdu du tps à nettoyer tout ça).','',0,9),(25285,'1',4197,0,5,1,'2010-02-25 15:15:00',0,'MG : client n\'a pas de temps pour en discuter, rappelle d\'ici 30min','-2',25282,2),(25034,'1',2790,0,4,0,'2010-02-19 15:55:00',0,'appel de mme calvet ce jour pour annuler les presta semaine prochaine : je n\'ose pas la facturer donc cadeau sur la presta du 22.02','',0,9),(25035,'0',675,0,5,0,'2010-02-19 16:05:00',0,'JE PREVIENS LA CLIENTE QUE LORS DE SA DERNIERE PRESTA MME DIFAI A EU BEAUCOUP DE MAL A OUVRIR LE PORTAIL AVEC LA TELECOMMANDE (ELLE EST RESTEE BLOQUEE 1/2 )<br />\r\nPREVENIR MME DIFAI QUE SON FILS L ATTENDRA LA PROCHAINE FOIS POUR VOIR AVEC SI LE PORTAIL FONCTIONNE ET L AIDER A CHANGER LA PILE SI NECESSAIRE','',0,9),(25037,'1',5410,0,1,0,'2010-02-19 16:42:00',0,'Ce jour, nous avons annulé tous ces règlements en CESU du mois de décembre. nous avons ressaisi les 290€ ce jour + chèque','',0,14),(25038,'0',2714,472,4,0,'2010-02-19 16:51:00',0,'APPEL VERS CLTE QUI ANNULE LA PRESTA DU 24/02/10; Si arrêt persiste lui trouver une nouvelle intervenante définitive','',0,10),(25039,'1',5388,0,9,5,'2010-02-22 17:02:00',0,'Rép de la cliente: pas ok pour démarrer le 24. On verra à son retour de vacances. A partir du 07/03','-2',24815,19),(25040,'0',5101,1349,4,0,'2010-02-19 17:30:00',0,'MME MARCHIORI SOUHAITE PRESTA LE LUNDI MATIN DE PREF; !!!!!','',0,10),(25041,'1',1980,0,1,0,'2010-02-17 17:41:00',0,'MG : msg laissé sur port cliente pour relance facture impayée juin 2009','',0,2),(25042,'1',1980,0,1,5,'2010-02-19 17:43:00',0,'Madame, Monsieur,<br />\r\n<br />\r\nJe fais suite au message laissé sur votre répondeur le 17/02/2010, car à ce jour nous sommes toujours en attente du règlement de votre facture du mois de juin 2009. Vous n’avez plus recours aux services de notre société depuis juin 2009, mais vous restez toujours redevable de votre dernière facture.<br />\r\n<br />\r\nA défaut de réception du règlement dans les 10 jours suivant l’envoi de ce mail, votre dossier sera transmis au service contentieux.<br />\r\n<br />\r\nNous vous remercions par avance de la considération que vous pourriez porter à notre demande.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nLe service comptabilité','-2',25041,2),(25043,'1',1980,0,1,5,'2010-02-19 17:43:00',0,'Bonjour,<br />\r\n <br />\r\nJ\'ai laissé un message mercredi auprès d\'une de vos collègues pour indiquer que le chèque vous a bien été envoyé en juin 2009. il ne vous est visiblement pas parvenu. j\'avoue être étonnée que vous ne nous le signaliez que maintenant !!<br />\r\nquoi qu\'il en soit, nous avons convenu qu\'une facture nous soit renvoyée (je n\'ai pas retrouvée celle de 2009) à notre nouvelle adresse (97 rue aristide briand - 92300 LP)<br />\r\nj\'imagine qu\'elle a été mise au courrier et que nous la recevrons sous peu (mais vous pouvez également me l\'envoyer par email si plus pratique)<br />\r\nje vous donne également mon nouveau n° de portable (les appels vers l\'ancien sont difficilement consultables) : 06 29 35 55 70<br />\r\nmerci<br />\r\n','-2',25041,2),(25044,'1',1980,0,1,5,'2010-02-19 17:43:00',0,'Bonjour,<br />\r\n<br />\r\nMerci de votre retour.<br />\r\n<br />\r\nPourriez-vous me communiquer le n° de téléphone de ma collègue que vous avez eu en ligne mercredi, car aucune information ne m’est parvenue à ce sujet, et étant donné que nous sommes peu nombreux au niveau administratif, l’information aurait du être transmise.<br />\r\n<br />\r\nPour le règlement de la facture du mois de juin 2009, nous vous avions relancé le 30 juillet 2009, pour non règlement des factures d’avril, mai et juin 2009. Suite à cette relance, vous avez bien procédé au règlement des factures d’avril et mai 2009, en revanche celle de juin est restée impayée.<br />\r\n<br />\r\nVous trouverez ci-joint la facture de juin 2009. Merci de nous faire parvenir votre règlement à l’adresse suivante : Ménage et Compagnie 10 rue des Pavillons 92800 Puteaux.<br />\r\n<br />\r\nPar ailleurs, nous prenons bonne note de votre changement d’adresse et de n° de portable.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nLe service comptabilité','-2',25041,2),(25045,'1',5760,0,3,0,'2010-02-19 17:50:00',0,'RDV FAIT 3H/S VENDREDI OU LUNDI MATIN/APRES-MIDI.','',0,2),(25046,'1',5760,0,3,4,'2010-02-19 17:50:00',0,'INVITATION AU RAPPEL','-2',25045,2),(25047,'1',5760,0,3,1,'2010-02-23 17:51:00',0,'Est au bureau, donc c\'est délicat de prendre mon appel. Préfère être rappelée à partir de 19h30','-2',25045,2),(25048,'1',5761,0,3,0,'2010-02-19 17:52:00',0,'','',0,2),(25049,'1',5761,0,3,5,'2010-02-19 17:53:00',0,'','-2',25048,2),(25050,'1',5761,0,3,4,'2010-02-22 17:53:00',0,'avez vous reçu mon mail? pas de questions, pas d\'information? tout est claire? invitation au rappel pour une éventuelle prise de RDV ','-2',25048,2),(25051,'1',5762,0,3,0,'2010-02-19 17:58:00',0,'','',0,2),(25052,'1',5762,0,3,5,'2010-02-19 17:58:00',0,'','-2',25051,2),(25053,'1',5762,0,3,1,'2010-02-22 17:58:00',0,'Déja en communication sur une autre ligne, à reçu mon mail avec mes coordonnées reviens vers nous. ','-2',25051,2),(25054,'1',5677,0,9,1,'2010-02-19 17:03:00',0,'MG : Client tjs injoignable','-2',24768,2),(25056,'1',580,0,2,5,'2010-02-19 19:21:00',0,'Bonsoir,<br />\r\n<br />\r\nAvez-vous pu faire un point sur vos factures ? <br />\r\n<br />\r\nLe délai de 72h fait effectivement parti de nos conditions générales de vente depuis la création de Ménage et Compagnie en 2004, mais vous dites ne pas en avoir été informés lors de la signature de votre contrat avec notre société. En revanche, mr Roblot dans un mail en date du 4 mai 2009 vous en faisait part en vous fournissant des explications sur la fixation de ce délai. <br />\r\n<br />\r\nVous trouverez ci-joint un bon de commande avec nos conditions générales de vente, qui est à nous retourner dûment rempli et signé par vos soins pour vous permettre de continuer les prestations avec mme Pereira. Merci de me retourner ce bon de commande avant la prochaine prestation, soit le jeudi 25 février 2010.<br />\r\n<br />\r\nNous allons de notre côté reprendre les factures pour lesquelles les prestations annulées en moins de 72h avaient été facturées (avant l’envoi du mail de Mr Roblot) et émettre des avoirs.<br />\r\n<br />\r\nN’hésitez pas à me faire un retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie ','-2',24838,2),(25057,'1',219,0,5,1,'2010-02-19 19:36:00',0,'MG : pas de changement possible pour le moment, proposition de passer mardi prochain avec mme Sivathas, ne veut pas, veut absolument changer et préfère patienter','0',24985,2),(25058,'1',219,0,5,1,'2010-03-01 11:37:00',1,'Tenir informé avancée des recherches','-2',24985,2),(25060,'1',1240,204,4,0,'2010-02-22 09:01:00',0,'Monsieur<br />\r\n <br />\r\n Etant absents le 10 mars 2010, veuillez annuler l\'intervention de votre salarié à notre domicile.<br />\r\n sincères Salutations<br />\r\n <br />\r\n <br />\r\nChristian CHEVRIER<br />\r\n','',0,14),(25061,'1',723,855,4,0,'2010-02-22 09:18:00',0,'Bonjour,<br />\r\n<br />\r\nEn accord avec Mme Bonnin L\'intervention du vendredi 26/02 de 15h à 17h est avancée au Jeudi 25/02 de 11h à 13h .<br />\r\n<br />\r\nMerci d\'en prendre note .<br />\r\n<br />\r\nBonne journée<br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(25062,'1',1707,1210,4,0,'2010-02-22 09:42:00',0,'annulation presta conges le 25/02/10','',0,10),(25064,'1',1122,1008,4,0,'2010-02-22 09:43:00',0,'Suite à l\'absence de l\'interv. Clte veut remplcmt. A voir de proposer Mme Lameira le mercredi 24 de 13 à 17h attente des dates de l\'arrêt de l\'interv.CLT OK.','',0,10),(25065,'1',4781,494,4,0,'2010-02-22 09:45:00',0,'Annulation presta congés clt 26/02 maj soft.','',0,10),(25066,'1',3381,1372,4,0,'2010-02-22 10:03:00',0,'annulation congés le 05/03 maj soft.','',0,10),(25067,'1',5218,1210,4,0,'2010-02-22 10:07:00',0,'annulation presta congés clt 04/03 maj soft.','',0,10),(25068,'1',4396,0,4,0,'2010-02-22 10:12:00',0,'22.02: J\'ai contacté SERENA suite AM de Mme MAREF. La clte souhaite 1 rplcmt (Mme M\'hamedi même jour et même horaire. Mais elle a fait part que Mme MAREF aura abîmé 1 de ses meubles jeudi dernier et pense que c\'est à cause de celà qu\'elle s\'est arrêtée. J\'ai dit que non (mi-tps thérapeutique..). Mess rpdR MmE MAREF pour avoir rpse à ma question. <br />\r\nJ\'ai appelé la clte qui souhaite changer d\'intervenante. Le dégât est sur son buffet : vernis et peinture abîmée sur environs 30 cm! La clte n\'était pas présente car son mari est actuellement hospitalisé(suite opération d\'1 cancer). La clte est déçue car elle aurait préférée qu\'elle lui en fasse part. Je lui ai expliqué qu\'elle aurait du ns en faire part. La clte souahite que l\'on vienne constaté le dégâts de son meuble. Elle aimerait savoir qu\'elle prdt elle a utilisé pour faire ça. Elle ne la trouve pas assez femme de ménage.! Le chgmt aura lieu à compter de la semaine suivante.<br />\r\n22.02: J\'ai eut Mme MAREF qui me confirme que non. Elle a passé 1 chiffon (carré de tee-shirt rose de la clte + bombe spéciale de la clte) sur buffet en merisier séjour + buffet ds cuisine. Elle a fronté comme d\'habitude et n\'a pas utiliser d\'autres prdts. Mme MAREF trés déçue, et ne cprd pas pourquoi la clte ne lui aurait rien diut jeudi dernier,vu qu\'elle est tjrs pdt les presta. Mme MAREF me signale qui lui ai déjà arrivé qlqu chose de similaire chez cette clte ds la cuisine. Mais la saleté était du à l\'ombre du réfrigérateur et non pas de \"saleté\". Appel ce jour SERENA FAIRE POINT; Nathaliue de SERENA a eut la clte qui est mitigée sur la procédure à mettre en place, et ne dispose pas d\'appareil photos. Je propose que VA aille prendre meuble ne photo. Mais aussi Mme M\'HAMEDI fait rplcmt le 25.02, je peux la sensibiliser afin de savoir si elle a vu qlq chose. SERENA ok dc a rappeler jeudi.<br />\r\n25.02: Mme M\'Hamedi n\'a rien vue sur le buffet. J\'en ai fait part à Serena. Serena a rappelé la clte qui maintien buffet abîmé sur 20cm!!! Voir avec VA si peut aller constater le dégât. Car pour ouvrir le dossier il faut des photos. J\'ai informé SERENA mise en place de MMe POIREL le 4.03.<br />\r\n2.03: VA a fait le contrôle chez clte : on voir bien un défaut à l\'oeil, mais aucun défaut d\'aspérité. J\'en informe SERENA, on leur enverra photos demain.<br />\r\n9.03/ Relance de SERENA car n\'a tjrs pas reçu les photos<br />\r\n10.03: Envoie mail + photos du meubles à SERENA','',0,9),(25069,'1',2083,1378,4,0,'2010-02-22 10:22:00',0,'MMe Keita reprend les presta le lundi après midi à partir du 1er mars.','',0,10),(25071,'1',5749,0,3,5,'2010-02-22 10:49:00',0,'Votre numéro de tél n\'étant pas bon....','-2',24928,2),(25072,'1',5749,0,3,5,'2010-03-08 10:49:00',0,'offre promo si pas de nlles','-2',24928,2),(25073,'1',4776,0,1,0,'2010-02-22 11:09:00',0,'Pb fact dec : msg laissé sur port cliente car a déduit la presta du 23/12 or celle-ci a eu lieu (pointages ok) ','',0,2),(25074,'1',5763,0,3,0,'2010-02-22 11:12:00',0,'','',0,2),(25075,'1',5763,0,3,5,'2010-02-22 11:12:00',0,'','-2',25074,2),(25076,'1',5763,0,3,1,'2010-02-26 11:12:00',0,'Elle à reçu plusieurs devis, elle ne s\'attendait pas à des tarifs si élevés. Elle part en vacances pendant 15 jours, et ne prendra pas de décision avant son retour (mi-mars). Elle à notre mail et nos coordonnées pour revenir vers nous.','-2',25074,2),(25077,'0',5764,0,4,0,'2010-02-22 11:13:00',0,'22.02: Demande de devis via site M&C pour 6h/sem.<br />\r\nMess rpdr clte ce jour+ envoie mail<br />\r\n2.03: Pas de nouvelles dc met 1 terme au suivi','',0,9),(25079,'1',5765,0,3,0,'2010-02-22 11:16:00',0,'rdv fait. Préférence jeudi dans la journée.','',0,2),(25080,'1',5765,0,3,5,'2010-02-22 11:16:00',0,'','-2',25079,2),(25081,'1',5765,0,3,4,'2010-02-26 11:16:00',0,'invitation au rappel','-2',25079,2),(25082,'0',5766,0,4,0,'2010-02-22 11:17:00',0,'22.02: Demande de devis via site M&C. Mess rpdr fixe ce jour + envoie mail<br />\r\n25.02: Relance téléphonique clt => Mess rpd<br />\r\n2.03: PAS DE NOUVELLE DU PROSPECT=> ARRET SU SUIVI','',0,9),(25084,'1',5767,0,3,0,'2010-02-22 11:18:00',0,'','',0,2),(25085,'1',5767,0,3,5,'2010-02-22 11:18:00',0,'','-2',25084,2),(25086,'1',5767,0,3,4,'2010-02-26 11:18:00',0,'invitation au rappel, avez-vous reçu mon mail? pas de question? pas d\'éléments manquants? ','-2',25084,2),(25087,'0',5768,0,4,0,'2010-02-22 11:19:00',0,'22.02: Demande de devis par mail via site M&C pour 4h/sem. Mail à la clte cae aucune coordonnées. Mais j\'ai vérifié ce serait du secteur ANIANE/BOISSERON/PUICHABON....<br />\r\n25.02: Pas de nouvelle mais je met un terme au suivi, car secteur non desservie!!!','',0,9),(25089,'1',5769,0,3,0,'2010-02-22 11:20:00',0,'','',0,2),(25090,'1',5769,0,3,1,'2010-02-26 11:21:00',0,'A été contactée par un concurrent et à pris RDV avec, elle ne souhaite pas s\'engager sur deux contrats. Elle attend de voir ce que ca va donner, si jamais elle n\'est pas satisfaite, ou que certains eléments lui manque, elle reprend contact avec nous','-2',25089,2),(25091,'1',5769,0,3,5,'2010-02-22 11:21:00',0,'','-2',25089,2),(25094,'1',5728,0,3,1,'2010-02-26 12:01:00',0,'DE LA CLIENTE: ok pour passer par nous, demande à être rappelée pour la prise de RDV.','-2',24753,2),(25095,'1',5696,0,3,3,'2010-03-15 20:00:00',0,'PREVOIR: <br />\r\n- attestation fiscale<br />\r\n- déclaration d\'impôts en montrant la case à remplir<br />\r\n- conditions générales de ventes<br />\r\n- calcul prouvant la différence de coût M&C/non déclaré','-2',24472,2),(25096,'1',5739,0,3,1,'2010-03-10 12:29:00',0,'prospect inactif si pas de nouvelles','-2',24830,2),(25097,'1',5740,0,3,5,'2010-03-25 09:14:00',0,'DU CLIENT: Bonjour , je suis désolé , mais je ne donne pas suite à votre proposition ','-2',24834,2),(25098,'1',1261,0,5,1,'2010-02-22 14:12:00',0,'MG : mme Tavares va bien. Benoit passera vers 17h pour déposer plan dépannage + BC et RIB + courrier assurance','1',24979,2),(25099,'0',4430,915,4,0,'2010-02-22 14:32:00',0,'LE 22/02/10 MME TALL A TERMINE A 14H27 A LA DDE DE MME PASTEUR.','',0,10),(25100,'1',2796,1279,7,0,'2010-02-22 15:30:00',0,'','',0,2),(25101,'1',2796,1279,7,6,'2010-02-22 15:30:00',1,'Controle fait a le fine de presta.Dans la cuisine sur le plan de travail derrire le objets ne pas bien nettoye,petite electro menajer ne pas bien nettoye.Dans le sdb le miroirs ne pas bein nettoye,objets sur le etage ne pas nettoye depuis logne temps.Dans le chamre le poussier ne pas bien fait pas toute.Le plenth dans toute le appartement ne pas fait.Le sol bien fait.Le rest sa va.<br />\r\nNB. Dans 3h elle peux fair plus.<br />\r\nIl faut controle.','-2',25100,2),(25102,'1',1325,463,7,0,'2010-02-22 16:30:00',0,'','',0,2),(25103,'1',1325,463,7,6,'2010-02-22 16:30:00',1,'Chez le client il ya 3 chat donc beaucoup de poils pas tout.Le client tre content avec Mme Moreira.Mais pour moi le travail ne pas bien fait.Dans la cuisine sur le plan de travail derrier le objets ne pas nettoye.Sol bien nettoye mais avec beaucoup de produit.Je demande mettre moin produit,elle a dir ok.Dans le salon sur le immable il y\'avais beaucaup de poussier avec le poils;je montre demande de fair dans autre jour,elle ma dir ok.Dans le sdb il y\'avais de poils sur le sol,tapi,sur le objets poussire poils, etc....Le rest sa va.<br />\r\nNB.Dans 4h elle peux fair plus.<br />\r\nIl faut controle.','-2',25102,2),(25105,'1',2184,1008,4,0,'2010-02-22 16:06:00',0,'22/02 ANNULATION CONGÉS CLT LE 1R ET 4 MARS. MAJ SOFT.','',0,10),(25106,'0',5774,0,4,0,'2010-02-22 17:39:00',0,'22.02: Clte interessée par 3h/sem. <br />\r\nRdz_vs comle le 24.02 à 14h. CXlte pas commode.<br />\r\nPresta jeudi 9/12 ou 9h30/12h30.<br />\r\n24.02: Appel du prospect qui annule son rdz-vs car son mari serait arrêté pour 1 période indéterminée.','',0,9),(25215,'0',4705,1055,4,0,'2010-02-24 14:50:00',0,'24.02: Reception ce jour de la dem de Mme MAREF. Informer le clt du chgmt d\'intervenante. Clt a annulé jusqu\'au 2.03. dc l\'informer avant le 8.03<br />\r\n2.03: Je pense à Mme KODJA le mardi également car c\'est pas loin de chez elle. Peut-être que cela pourrait l\'intéresser? <br />\r\nMme KODJA ok pour la matin ou apm. Faire proposition au clt<br />\r\n5.03; Clt ok pour mme kodja le mardi de 9 à 11h30.<br />\r\n9.03: Mme KODJA me dit que c\'est trés sale. Elle n\'a pas trouvé ni seau, ni serpillère.<br />\r\n10.03: Mess rpdr clt pour point qualité.<br />\r\n10.03: J\'ai eut le clt qui me dit que pour lui rien n\'a été fait. Mme KODJA l\'avait appelé afin de savoir où se trouvait l\'aspirateur. Le clt lui avait dit où ça se trouvé. Le clte me dit qu\'il lui avait laissé 1 mot pour faire les choses, il avait même laissé du repassage au cas où, mais rien n\'a été fait. Je laisse 1 mess à Mme KODJA pour faire le point avec elle sur cette presta car hier j\'étais pressée.<br />\r\n16.03: Pas de nouvelle de Mme KODJA dc j\'en conclu qu\'elle qu\'elle y est allée et dc souahite le garder. Après vérif pointage je n\'ai rien. Dc appel elle n\'est pas y allée sans ns prévenir. Elle ne souhaite pas conserver ce clt.<br />\r\n','',0,9),(25109,'1',5618,463,7,1,'2010-02-22 18:14:00',0,'A rdv pour le renouvellement à la préfecture le 13/04/2010, mais n\'a pas de récépissé en attendant (justif fourni)','-2',25108,2),(25110,'1',5618,463,7,5,'2010-02-22 18:15:00',0,'Mail envoyé au service étrangers préfecture 93 :<br />\r\n<br />\r\nMadame, Monsieur,<br />\r\n<br />\r\nLe titre de séjour d’une de nos salariés arrivait à expiration le 16 février 2010, elle n’a pas de récépissé à nous présenter dans l’attente d’obtenir le renouvellement de son titre de séjour. Pouvez-vous me dire si la convocation préfecture est valable afin qu’elle poursuive son activité professionnelle jusqu’à l’obtention de son nouveau titre.<br />\r\n<br />\r\nVoici les informations qui figurent sur la convocation :<br />\r\n<br />\r\nMme MOREIRA SEMEDO Domingas<br />\r\nN° 93031 09625<br />\r\nRdv le 13/04/2010 à 14h<br />\r\n<br />\r\nJe vous remercie par avance des éléments que vous pourriez m’apporter à cette situation. Nous ne souhaitons surtout pas faire travailler les personnes dans l’illégalité.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25108,2),(25113,'1',1059,212,4,0,'2010-02-23 09:46:00',0,'annulation presta congés clt le 12/03/10 maj soft.','',0,10),(25114,'1',3390,1001,4,0,'2010-02-23 09:48:00',0,'MME HOAREAU EN CONGÉS CLT PAS DE RPLCT.','',0,10),(25115,'1',3884,1174,4,0,'2010-02-23 09:50:00',0,'annulation presta congés clt le 04/03/10 maj soft.','',0,10),(25116,'1',5775,0,3,0,'2010-02-23 10:14:00',0,'','',0,2),(25117,'1',5775,0,3,1,'2010-02-26 10:15:00',0,'Elle est malade, préfère être rappelée lundi en fin de matinée. <br />\r\n','-2',25116,2),(25118,'1',5775,0,3,5,'2010-02-23 10:15:00',0,'','-2',25116,2),(25119,'1',5755,0,3,4,'2010-03-25 10:18:00',0,'PROPOSITION DE MEP AVEC LA NOUVELLE ','-2',25016,2),(25120,'0',3948,898,7,0,'2010-02-23 10:57:00',0,'bonjour,<br />\r\nquand le moment sera venu, si cela vous convient aussi, peut être pouvez vous m\'envoyer mon contrat modifié via la poste comme nous l\'avions déjà fait, et je vous le renverrai signé (à compter de début avril, il y a 7 heures à diminuer : 5h qui correspondent à Mme Raffi + 2h qui correspondent à Mme Rialland)<br />\r\ncomme prévu avec Mr Lardière, j\'en ai fait part à Mme Rialland<br />\r\n<br />\r\naprès j\'arrête de vous embêter !<br />\r\n<br />\r\nbonne semaine,<br />\r\nbien cordialement,<br />\r\nDelphine GUY<br />\r\n','',0,14),(25121,'0',0,898,7,1,'2010-03-23 10:58:00',1,'faire avenant','-2',25120,14),(25122,'0',3463,1140,1,0,'2010-02-23 11:05:00',0,'Client très satisfait de la qualité de repassage de Lynda et de son travail en général.<br />\r\nTrès bon relationnel.<br />\r\n','',0,14),(25123,'0',1827,0,4,0,'2010-02-23 11:06:00',0,'23.02: La clte m\'informe qu\'elle avait eut 1 erreur de facturation 38.00€ à payer pour janv au lieu de 152.00€ (suite pblm saisie de janvier). Dc réédition de sa facture ce jour + envoie','',0,9),(25124,'1',4214,1273,4,0,'2010-02-23 11:06:00',0,'Annulation presta mme TAHRI arrêtée clt pas de rplct + annulation du 10/03/10 congés clt maj soft.','',0,10),(25268,'0',1617,0,1,0,'2010-02-25 10:11:00',0,'02/03/2010 : sal.abst (hospitalisée. Cliente n\'a pas voulu changer de jour = -2h','',0,12),(25126,'1',1340,299,4,0,'2010-02-23 11:15:00',0,'Annulation presta 05/03 congés clt maj soft.','',0,10),(25127,'1',2112,1273,4,0,'2010-02-23 11:29:00',0,'RPLCT MME TALL PROPOSE A LA CLTE MERCREDI ATTENTE RÉPONSE 24/02/10;mma tall malade rplct avec mme magné maj soft<br />\r\n','',0,10),(25128,'1',4995,1373,7,0,'2010-02-23 11:40:00',0,'','',0,10),(25129,'1',4995,1373,7,6,'2010-02-23 11:40:00',0,'Suite au ctrl RAS. Cliente très contente de l\'interv. Presta correspond au consigne et interv prends initiative.','1',25128,10),(25130,'1',5250,1174,4,0,'2010-02-23 11:46:00',0,'ANNULATION PR CONGÉS LE 24/02/10 FDM PRÉVENUE LAISSE MESS RÉPONDEUR.','',0,10),(25131,'1',5009,1258,4,0,'2010-02-23 11:47:00',0,'23.02: Mme BAGDADI me demande si elle peut faire sa presta vendredi de 12 à 15h car a eut 1 annul clt. Mess rpdr ce jour clte. Si pas de contrat appel = ok','',0,9),(25132,'1',5689,0,3,1,'2010-02-03 12:09:00',0,'','-2',24393,2),(25133,'1',5719,0,3,4,'2010-02-26 12:10:00',1,'INVITATION AU RAPPEL','-2',24721,2),(25134,'1',5732,0,3,4,'2010-02-24 12:12:00',0,'','-2',24765,2),(25135,'1',5738,0,3,1,'2010-02-23 12:24:00',0,'Du client: ok pour rdv le le 10/03','-2',24793,2),(25136,'0',5665,1383,7,0,'2010-02-25 15:00:00',0,'','-2',0,21),(25137,'0',5665,1383,7,6,'2010-02-25 15:00:00',1,'','-2',25136,21),(25138,'0',3745,1317,7,0,'2010-02-24 15:30:00',0,'','-2',0,21),(25139,'0',3745,1317,7,6,'2010-02-24 15:30:00',0,'','-2',25138,21),(25140,'0',5179,0,4,0,'2010-02-23 12:28:00',0,'le 23/02 Monsieur Athlani a annulé prest du 25/02/2010 sans respecter délai de 72 heures. prest non facturée','',0,21),(26223,'0',5280,1302,4,0,'2010-03-19 12:05:00',0,'17/03/10 : la clt. a changé le jour + horaires. 18/03/10 : courrier à intervenante (FAUCHEUX) pour lui dire de ne pas accepter et que clt. doit contacter M&C.','',0,12),(26634,'0',5972,0,3,0,'2010-03-25 08:53:00',0,'cLTE INTERESSEE PAR 3H- 1 CHAT<br />\r\n29.03: J\'ai eut la clte ok pour débuter dès demain de 13h à 16h.<br />\r\n01.04: J\'ai eut la clte qui est globalement satisfaite de sa presta. Elle me répcise qu\'elle n\'a pas fait la poussière sur chaîne Hi-fi, ni plinthes de l\'étage, poussière sur sorte de bar, WC du haut elle aurait mal rincé la vasque. par contre prend des initiatives <br />\r\n<br />\r\n','',0,9),(25143,'1',4711,1229,4,0,'2010-02-23 12:44:00',0,'23.02: Mme BOUAIFI ne peut pas aller chez clte enfant malade.<br />\r\n23.02 : La clte m\'informe qu\'elle n\'est pas satsifaite des presta de mme bouaifi. Elle ne passerit pas l\'aspi derrière canapé, ne ferait pas étagère de la cuisine, ni roulement vitres, ne nettoie pas plinthe carrelage par roulement, cellier non nettoyé (alors que la clte lui avait demandé), consignes d\'aspi ds placard entrée (a aspiré que devant mais pas la seconde rangée), de rebranche pas la rpsie avant de partir et ne remet pas le transat comme il faut. J\'ai fait le point avec Mme BOUAIFI qui me dit qu\'elle fait 3 chbres+ séjour+ poussières+ SdB+WC = tps de 2h.+ parfois vide lave-vaisselle+range + vide machine à laver. Je rappelle la clte pour lui dire qu\'un travail en minutie ne peut-être fait en 2h. Si elle souhaite ça il faut 3h. La clte m\'informe qu\'elle va demander à MM BOUAIFI de faire certaines choses pour sa presta de demain (en lui demandant d\'en faire moins).<br />\r\n25.02: Appel de la clte pas contente de sa presta avec moins de chose à faire elle a trouvé 1 cheveu par terre, poussière sous lampe table de chevet. Elle trouve qu\'elle travaille mieux quand elle est présente. Elle veut changer<br />\r\n26.02/ J\'ai eut Mme BOUAFI qui m\'a dit qu\'elle avait le maximum hier. Elle est même restée plus lgtps. Elle est désolée de ce pblm. Je pense que la clte a fait 1 fixation là-dessus. Je songe à Mme MERZI le mercredi de 11h à 13h chez la clte mais j\'atd rpse de Mme CLERC afin de savoir si ok pour reculer sa presta du mercredi apm.<br />\r\n1.03: Mme CLERC ok pour décallage presta. Mess rpdr clte ce jour<br />\r\n2.03: La clte m\'avait confirmée hier qu\'ok. Elle sera absente mais son mari sera là.<br />\r\n4.03: Clte très contente de la presta de Mme MERZI!!! Mme BRAHMIA a fait 1 liste de chose à faire par semaine, par mois.','',0,9),(25144,'1',1240,204,4,0,'2010-02-23 12:45:00',0,'Date: 23 février 2010 11:40:11 HNEC<br />\r\nDestinataire: \"Olivier LARDIERE\" <loire-atlantique@menage-et-compagnie.com><br />\r\nObjet: Fw: Annulation de votre intervention le 24 février 2010<br />\r\n <br />\r\n <br />\r\n Monsieur<br />\r\n <br />\r\n Etant absents le 24 février 2010, veuillez annuler l\'intervention de votre salarié à notre domicile.<br />\r\n sincères Salutations<br />\r\n ','',0,14),(25145,'0',0,1398,7,1,'2010-02-23 13:10:49',0,'Vérification des références','-2',0,10),(25146,'0',0,1398,7,1,'2010-02-23 15:00:00',1,'','-2',25145,10),(25147,'0',3452,494,4,0,'2010-02-23 13:17:00',0,'Merci de bien vouloir prendre en compte les jours où nous souhaitons annuler la prestation de Mme Brahmi (et merci de l\'en informer)<br />\r\njeudi 4 mars<br />\r\nlundi 8 mars<br />\r\nCordialement<br />\r\nMme CASTAING <br />\r\nmaj soft<br />\r\n<br />\r\n','',0,10),(25798,'0',3821,0,4,0,'2010-03-10 10:22:00',0,'Madame Thiriet a annulé prestation du 11/03/2010 sans respecter le délai. Exceptionnellement pas facturée.','',0,21),(25149,'0',2906,795,4,0,'2010-02-23 13:38:00',0,'Mlle SAMSON sera absente le 10/03/10<br />\r\navertir la cliente','',0,14),(25519,'1',5594,534,4,0,'2010-03-04 18:20:00',0,'CT cliente annule la presta du 10/03 cause vacances<br />\r\nsoft mis a jour ','',0,10),(25151,'1',5036,0,1,0,'2010-02-23 13:41:00',0,'','',0,19),(25152,'1',5036,0,1,1,'2010-02-23 13:41:00',0,'BO: MSG laissé par le client sur mon portable, souhaite s\'entretenir avec moi au sujet de Mme Horrigue et des prestations de ménage.','-2',25151,19),(25153,'1',5036,0,1,1,'2010-02-23 13:42:00',0,'me rappel tout à l\'heure, il est occupé pour le moment.','-2',25151,19),(25154,'1',5036,0,1,1,'2010-02-23 15:42:00',0,'ok bennet avec horigue jeudi.','-2',25151,19),(25155,'1',5689,0,3,1,'2010-02-23 18:43:00',0,'','-2',24393,2),(25156,'1',5738,0,3,5,'2010-02-23 13:44:00',0,'du client; <br />\r\n<br />\r\nMonsieur,<br />\r\nJ ai bien recu votre devis; je vous contacterai le moment voulu<br />\r\nCordialement ,<br />\r\nMr Bardeiche Patrice<br />\r\n','-2',24793,2),(25157,'1',1507,453,4,0,'2010-02-23 13:58:00',0,'MME VINCENT ABS RPLCT OK MME MOREAU JEUDI 25/02 MAJ SOFT','',0,10),(25158,'1',3353,233,4,0,'2010-02-23 14:00:00',0,'Annulation de la clte pour congés février /mars le 02/03/10.<br />\r\ninterv prévenue.','',0,10),(25159,'1',5105,212,4,0,'2010-02-23 14:04:00',0,'<br />\r\nJe souhaiterais annuler plusieurs semaines de ménage avec Mme Gilet : <br />\r\n<br />\r\njeudi 4 mars<br />\r\njeudi 18 mars<br />\r\njeudi 22 avril<br />\r\nMAJ SOFT','',0,10),(25160,'1',5105,212,4,1,'2010-03-17 14:05:00',1,'pas de presta le 18/03','-2',25159,10),(25161,'1',5105,212,4,1,'2010-04-21 14:05:00',1,'pas de presta le 22/04','-2',25159,10),(25162,'1',5700,0,3,4,'2010-02-24 14:23:00',0,'Je suis toujours à votre disposition si vous n\'avez pas trouvé de solution.<br />\r\n','-2',24484,2),(25163,'1',5761,0,3,4,'2010-02-26 14:32:00',0,'INVITATION AU RAPPEL ','-2',25048,2),(25164,'1',5762,0,3,1,'2010-03-01 14:35:00',0,'nrp','-2',25051,2),(25165,'1',5699,0,3,1,'2010-02-23 10:38:00',0,'NRP','-2',24481,2),(25166,'1',5699,0,3,4,'2010-02-24 18:38:00',1,'Si pas de solution trouvée, rappelez moi je suis à votre disposition.','-2',24481,2),(25167,'0',1187,1001,4,0,'2010-02-23 14:40:00',0,'pas de fdm a proposé en rplct congés mme hoareau par rapport aux exigences du clt, annulation presta maj soft;','',0,10),(25168,'1',5779,0,3,0,'2010-02-23 14:44:00',0,'','',0,2),(25169,'1',5779,0,3,4,'2010-02-26 14:44:00',0,'INVITATION AU RAPPEL ','-2',25168,2),(25170,'1',5779,0,3,5,'2010-02-23 14:44:00',0,'','-2',25168,2),(25171,'1',2259,273,4,0,'2010-02-23 15:40:00',0,'congés Mme lajugie clt pas de rplct maj soft','',0,10),(25172,'0',5458,992,4,0,'2010-02-23 15:56:00',0,'23.02: Mail de Mme BUISSON m\'informant qu\'à épuration de ses CESU basculer compte client sur CARON;<br />\r\n15.01 : 370.00€ DE CESU reçu. 190.00 fact 12.2009 + 114 fact 01.10=> reste 66.00€ à saisir car il semblerait que cela ne fonctionne pas correctement. <br />\r\n2.03: Saisi de 66.00€ sur cpte clt. Envoie ce jour mail clte pour informer du montant restant à payer qui est de 86.00€.<br />\r\n15.03: Mail de relance pour paiement facture + demander nouvelle adresse suite déménagement<br />\r\n15.03: Rpse de la clte qui me communique son adresse pour les mois à venir : 20 rue du pous de la serre 34000 MONTPELLIER<br />\r\n18.03: Reception chq de 86.00€','',0,9),(25174,'1',1596,848,4,0,'2010-02-23 16:08:00',0,'Bonjour,<br />\r\nJe vous rappelle par cet e-mail que je vous avais signalé oralement l\'annulation<br />\r\ndes prestations des jeudis 25 février et 04 mars. J\'avais également prévenu<br />\r\nmadame Moreau.<br />\r\nMerci.<br />\r\nA. RAGOT<br />\r\n','',0,10),(25175,'1',5748,0,3,1,'2010-02-25 18:12:00',0,'NRP','-2',24925,2),(25176,'0',2896,701,4,0,'2010-02-23 16:13:00',0,'22.02: J\'ai eut la clte qui me demande de la rappeler + tard car est en réunion.<br />\r\n23.02/ Mess sur rpdr clte pour faire point sur presta et son éventuel arrêt.<br />\r\n25.02: Pas de nouvelle de la clte je la relance. Elle est à nouveau en réunion, me dit qu\'elle me rappellera.<br />\r\nJ\'ai réceptionné ce jour le RAR que ns leur avions adressé.<br />\r\n26.02: Je relance clte car non paiement facture du mois de janvier, et ns sommes à la fin du mois de fév. J\'informe clte que si pas de nouvelles => ARRET des presta.<br />\r\n2.03: La clte n\'a pas donné de nouvelles!!! ARRËT EVENTUEL','',0,9),(25178,'1',4665,534,4,0,'2010-02-23 16:14:00',0,'Bonjour,<br />\r\n <br />\r\nNous vous envoyons ce mail pour plusieurs points :<br />\r\n <br />\r\n- nous ne souhaitons pas d\'intervention le jeudi 4 mars matin<br />\r\n- nous souhaiterions que vous indiquiez plusieurs petites choses à notre intervenante : <br />\r\n - penser à remettre l\'alarme en partant ce qu\'elle ne fait pas<br />\r\n - ne pas mettre les flacons de produit (surtout ceux anti-calcaire) et les chiffons et éviter de projeter ces produits sur le parquet car nous avons plein de tâches liées à la disparition de la vitrifaction sur le palier de l\'étage<br />\r\n - faire la poussière des portes quelque fois et derrière celle de la cuisine.<br />\r\n <br />\r\nNous vous remercions par avance de la prise en compte de nos demandes.<br />\r\n <br />\r\nCordialement.<br />\r\n <br />\r\nMr et Mme GIRARD Pascal<br />\r\nVerrières le buisson <br />\r\n','',0,10),(25179,'1',5760,0,3,1,'2010-02-23 19:30:00',0,'','-2',25045,2),(25180,'1',5711,0,9,0,'2010-02-23 16:41:00',0,'2H/S MERCREDI OU VENDREDI HORAIRES INDIF. DEBUT SEMAINE 11 (15/03)','',0,2),(25181,'1',5711,0,9,1,'2010-03-09 16:43:00',1,'mise en place','-2',25180,2),(25182,'1',5679,0,3,1,'2010-03-15 16:47:00',0,'Ne sert à rien de les presser, ils nous rappelerons en temps voulu!','-2',24330,2),(25207,'1',5677,0,9,1,'2010-02-24 14:13:00',0,'MG : client tjs pas joignable ...','-2',24768,2),(25183,'0',5409,1360,4,0,'2010-02-23 16:55:00',0,'Mme BOQUELET n\'est pas contente du remplacement de Mlle CESTELLI : <br />\r\n- prestation de 3h faite en 2h<br />\r\n- pas faits les dessous de lits (plein de moutons)<br />\r\n- pas fait le contour des WC<br />\r\n- Vitres mal faites','',0,14),(25184,'1',3948,237,4,0,'2010-02-23 17:06:00',0,'Elle a un nouveau boulot le lundi/mardi/jeudi/vendredi de 17h à 20h sauf pendant vacances scolaires.<br />\r\nElle est donc encore dispo mercredi AM + pour des remplacements pdt vac scol.','',0,14),(27367,'0',3608,0,4,0,'2010-04-06 11:54:00',0,'MME CAIZERGUES ANNULE LES PRESTAS CAR VA HABITER QUELQUE TEMPS CHEZ SA FILLE QUI SE FAIT OPERER D UNE HERNIE DISCALE / LA RAPPELER POUR SAVOIR QUAND ELLE SOUHAITE REPRENDRE LES PRESTA<br />\r\n20.04: J\'ai eut mMe CAIZERGUES sa belle-fille vient de se faire opérer. Elle pense rester chez elle jusqu\'en juin. Dc pas de presta sur cette période. J\'atd qu\'elle me rappelle pour redémarrer les presta','',0,9),(25185,'0',5159,1273,4,0,'2010-02-23 18:26:00',0,'26 /2<br />\r\nAbsence intervenante mme arrivo annule pas de rplt<br />\r\nsoft maj','',0,10),(25187,'1',4769,0,9,1,'2010-03-04 08:36:00',1,'Tenir informée avancée des recherches','-2',24620,2),(25188,'1',2022,472,4,0,'2010-02-24 09:15:00',0,'Bonjour<br />\r\nJe vous remercie de bien vouloir noter que nous annulons la prestation du lundi 1er mars.<br />\r\nmaj soft','',0,10),(25191,'0',0,1399,7,1,'2010-02-24 10:31:15',0,'Vérification des références','-2',0,9),(25192,'0',0,1399,7,1,'2010-02-24 15:00:00',1,'','-2',25191,9),(25193,'1',3637,1055,4,0,'2010-02-24 10:34:00',0,'24.02: Réception ce jour de la demande de démission de MME maref','',0,9),(25194,'1',4118,1174,4,0,'2010-02-24 11:01:00',0,'24/02 annul presta clt maj soft,','',0,10),(25195,'0',0,438,4,0,'2010-02-24 11:04:00',0,'18.02: Lettre remise en main propre pour licenciement pour défaut de reclassement. ','',0,9),(25198,'1',5618,0,7,5,'2010-02-24 12:25:00',0,'Bonjour,<br />\r\n<br />\r\nje vous confirme que l\'intéressée sera mise en possession d\'un récépissé de renouvellement de titre de séjour l\'autorisant à travailler à la date de son rendez-vous.<br />\r\nBien évidemment, cette personne a été négligente avec la procédure de renouvellement de titre qui doit - normalement - être formulée 2 à 3 mois avant la date d\'expiration du titre de séjour actuel.<br />\r\nEn conséquence, je suis au regret de vous informer qu\'il n\'y a pas de procédure de substitution pour cette demande<br />\r\nCordialement<br />\r\n','-2',25108,2),(25196,'1',2810,273,4,0,'2010-02-24 11:42:00',0,'Annulation presta clt veut pas de rplct pr congés mme lajugie maj soft','',0,10),(25199,'0',4435,273,4,0,'2010-02-24 12:26:00',0,'mme lajugie congés clt pas de rplct maj soft.','',0,10),(25200,'1',5618,463,7,2,'2010-02-25 12:26:00',1,'Rappel délai nécessaire pour le renouvellement (faire demande 2-3 mois avant expiration)','-2',25108,2),(25201,'1',1267,273,4,0,'2010-02-24 12:28:00',0,'annulation presta clt pas de rplct pr conges mme lajugie maj soft;','',0,10),(25202,'1',4076,1041,4,0,'2010-02-24 12:28:00',0,'24.02: Suite au dernier appel de la clte pour une annulation, j\'ai fait le point car ces derniers tps elle a annulé 1 presta sur 2. La clte me confirme qu\'elle serait interessée par presta ts les 15 jrs.<br />\r\nAppel ce jour clte pour informer que c\'est possible le lundi toujours avec Mme ZINE à compter du 1er mars.','',0,9),(25203,'0',1266,273,4,0,'2010-02-24 12:32:00',0,'annulation presta congés mme lajugie clt pas de rplct maj soft','',0,10),(25205,'0',0,1400,7,1,'2010-02-24 14:03:42',0,'Vérification des références','-2',0,2),(25206,'0',0,1400,7,1,'2010-02-24 15:00:00',1,'','-2',25205,2),(25208,'1',5677,0,9,1,'2010-02-26 14:14:00',1,'','-2',24768,2),(26305,'1',5578,0,9,1,'2010-03-03 15:21:00',1,'','-2',23490,2),(26306,'1',5578,0,9,1,'2010-03-03 17:11:00',0,'MG : cliente informée que nous n\'avons tjs pers à lui proposer. Poursuivre les recherches car veut absolument passer par nous et comprend que ce n\'est pas facile de trouver qq correspondant à ses exigences. Patiente ...','1',23490,2),(25210,'1',580,0,2,5,'2010-02-22 14:27:00',0,'bonjour <br />\r\n <br />\r\nje vous envoie dans un premier temps un chèque aujourd\'hui correspondant au reliquat 2009 excepté pour les absences que j\'estime ne pas vous devoir. A mi mars, je réglerais les factures 2010<br />\r\n <br />\r\ncordialement<br />\r\n<br />\r\nsylvie zeppa<br />\r\n','-2',24838,2),(25211,'1',580,0,2,5,'2010-02-22 14:28:00',0,'Bonsoir, Nous attendons votre règlement et émettrons les avoirs dès que nous l’aurons réceptionné. Avez-vous bien reçu le bon de commande à nous retourner avec la prochaine prestation prévue jeudi 25 février ? Logiquement nous devrions repartir sur de bonnes bases à mi-mars. Cordialement, Magalie <br />\r\n<br />\r\n','-2',24838,2),(25212,'1',580,0,2,5,'2010-02-23 14:28:00',0,'je le pense aussi<br />\r\n<br />\r\ncordialement<br />\r\n<br />\r\nsylvie zeppa<br />\r\n<br />\r\n','-2',24838,2),(25213,'1',264,0,1,1,'2010-02-24 14:33:00',0,'MG : msg laissés sur 2 port pour relancer (3eme msg mari)','-2',24867,2),(25214,'1',264,0,1,1,'2010-03-10 14:33:00',1,'Courrier échéancier reçu ? (copie du 1er)','-2',24867,2),(26032,'0',4705,0,4,0,'2010-03-16 16:11:00',0,'MESSAGE REPONDEUR POUR L INFORMER QUE KODJA N AVAIT PAS EFFECTUER LA PRESTA CE MATIN ET QU ELLE NE SOUHAITAIT PLUS INTERVENIR CHEZ LUI / JE LUI PROPOSE MME BOYER TOUS LES MARDI 3H ET UNE INTERVENTION CETTE SEMAINE JEUDI MATIN PAR EX OU VENDREDI AM','',0,9),(26201,'0',5496,0,4,0,'2010-03-18 18:42:00',0,'LA CLIENTE ME LAISSE UN MESSAGE POUR M INFORMER QUE LAM N A PAS TRAVAILLE AUJ ET QUE NOUS NE L AVONS PAS INFORME / JE LUI LAISSE UN MESSAGE L INFORMANT QUE NOUS N ETIONS PAS AU COURANT ET QUE MME LAM EST INJOIGNABLE / ','',0,9),(25218,'1',3319,0,4,0,'2010-02-24 15:31:00',0,'24.02: Mme LARA sera absente le 8.03 et ne pourra pas compenser cette absence. Voir si Mme HECKER serait ok pour faire rpclmt le jeudi 4.03<br />\r\n25.02: Mess rpdr clte afin de savoir si souhaite rlpcmt pour cette absence.<br />\r\n2.03: Pas de nouvelles de la clte j\'annule la presta','',0,9),(25624,'0',1381,0,4,0,'2010-03-08 10:57:00',0,'MME ZINE S EST RENDUE A LA PRESTA CE JOUR MAIS LA FAMILLE DE M. MISSON L A RENVOYE CAR IL EST DECEDE CE WE / ','',0,9),(25304,'1',676,26,7,2,'2010-02-25 23:31:00',0,'Madame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 15 février 2010 par BENNET SAMARAKOON chez Monsieur BUGAT (premier contrôle effectué chez le même client le lundi 11 janvier 2010).<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Ne pas utiliser l’aspirateur sans brosse pour aspirer les meubles et le parquet<br />\r\n- Penser à bien rincer les produits appliqués pour le nettoyage de la cuisine (ne pas utiliser de produit directement sur un chiffon humide)<br />\r\n- Déplacer et nettoyer derrière les objets présents sur le plan de travail de la cuisine<br />\r\n- Nettoyer régulièrement le pare-douche pour ne pas laisser le calcaire s’incruster<br />\r\n- Bien frotter pour retirer les tâches présentes sur le sol de la cuisine<br />\r\n- Ne pas regarder la télévision pendant vos prestations car cela engendre un manque de concentration au niveau du travail<br />\r\n- Organiser de façon optimum votre temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti<br />\r\n<br />\r\nNous précéderons à un troisième contrôle de votre travail dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous comptons sur votre professionnalisme pour améliorer la qualité de vos prestations, et vous adressons, Madame, nos sincères salutations.<br />\r\n','-2',23257,2),(25221,'0',3948,1320,4,0,'2010-02-24 15:52:00',0,'Décés de sa maman lundi donc ne travaille pas cette semaine','',0,14),(25222,'1',5306,1334,4,0,'2010-02-24 15:54:00',0,'24.02: Appel de la clte m\'informant que Mme KODJA lui aurait demandant de permutter de jour sa presta du jeudi au vendredi 26.02. Mess rpdr ce jour à Mme KODJA pour avoir confirmation des dires de la cltes.Mais sur le principe clte ok<br />\r\n25.02: J\'ai relancé Mme KODJA qui me confirme car a rdz-vs pour elle à l\'hôpital (pblm d\'estomac contrôle annuel).<br />\r\nMess à la fille de Mme kodja ce jour','',0,9),(25278,'0',5572,1357,4,0,'2010-02-25 14:53:00',0,'Bonjour Monsieur Lardière,<br />\r\n <br />\r\nJe reviens vers vous au sujet des prestations de ménage.<br />\r\nEffectivement, nous souhaiterions poursuivre un peu avec Madame Brunelière.<br />\r\nNous avions évoqué 3h tous les 15 jours.<br />\r\nCela nous conviendrait tout à fait pour le moment.<br />\r\nPour le mois de mars, nous en avons parlé à Madame Brunelière : elle pourrait venir le lundi 8 mars et le lundi 22 mars.<br />\r\nPour le mois suivant, je vous recontacterai alors.<br />\r\nA très bientôt de vos nouvelles<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nMadame Guiffant<br />\r\n','',0,14),(25224,'1',3835,893,5,0,'2010-02-24 16:13:00',0,'Bonjour,<br />\r\n<br />\r\n <br />\r\n<br />\r\nSuite à de nombreux problèmes de vol dans notre résidence, nous fermons à clé le SAS d’entrée.<br />\r\n<br />\r\nJ’ai fait refaire la clé afin que Madame Beye puisse sortir de la résidence sans problème au cas où ma nounou n’était pas rentrée à temps.<br />\r\n<br />\r\nMais j’avais demandé expressément à cette dernière d’être à la maison pour faire sortir Mme Beye de la résidence pour qu’elle ne mette pas les clés dans la boite aux lettres cette semaine et la semaine prochaine.<br />\r\n<br />\r\nMalgré le fait que ma nounou ait raccompagné Mme Beye à la porte de la résidence, lui ai ouvert la porte lui permettant de sortir et était à côté d’elle, Mme Beye n’a pas voulu écouter et a quand même délibérément mis la clé dans la boite aux lettres.<br />\r\n<br />\r\nPourriez-vous, s’il vous plaît, lui demander de suivre les instructions de la nounou quand elle est là ? <br />\r\n<br />\r\nCes instructions viennent de moi !<br />\r\n<br />\r\n <br />\r\n<br />\r\nD’autre part, cela fait plusieurs fois que je demande que les fenêtres des chambres soit refermées avant son départ et très souvent elle les laisse ouvertes et s’en va.<br />\r\n<br />\r\nIl s’agit là de sécurité de mon appartement, et j’aimerai qu’elle essaye de faire attention.<br />\r\n<br />\r\n <br />\r\n<br />\r\nJe suis sure que vous transmettrez à Mme Beye et j’espère que ce sera respecté.<br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\n','',0,2),(25225,'1',3835,893,5,5,'2010-02-24 16:14:00',0,'Bonjour Madame<br />\r\n<br />\r\nPourriez-vous faire un petit point avec Mme Beye sur la prestation d\'hier?<br />\r\n<br />\r\nManifestement elle n\'a fait ni la poussière ni l\'aspirateur à l\'étage.<br />\r\nLes tables de nuit de ma chambre et la commode de celle de mon fils étaient plein de poussière.<br />\r\nQuand à l\'aspirateur, la poussière volait dans les chambres et le couloir, la poubelle de la salle de bain non vidée ....<br />\r\nJe ne sais pas ce qu\'il s\'est passé et je me demande ce qu\'elle a fait. Je n\'avais aucun message écrit sur le cahier ni oral par ma nounou.<br />\r\n<br />\r\nDans l\'attente de vous lire<br />\r\nCordialement<br />\r\n','-2',25224,2),(25226,'1',3835,0,5,5,'2010-02-24 16:14:00',0,'Bonjour, <br />\r\n<br />\r\nJ\'ai bien pris connaissance de vos mails : le premier concernant la remise des clés, le second pour la mauvaise qualité de la prestation d\'hier.<br />\r\n<br />\r\nMme Beye vient au bureau vendredi, je ne manquerais pas de lui faire part de vos remarques. Je vous ferais un retour à ce sujet.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',25224,2),(25227,'1',3835,893,5,5,'2010-03-03 16:14:00',1,'Point sur la dernière presta suite entretien avec mme Beye','-2',25224,2),(25228,'1',5783,0,9,0,'2010-02-24 16:20:00',0,'3H MARDI 2/3 OU MERC 3/3 9H-12H','',0,2),(25229,'1',5783,0,9,1,'2010-02-25 11:21:00',1,'Proposer mme Camara merc 9h30-12h30','-2',25228,2),(25230,'0',0,104,4,0,'2010-02-24 16:20:00',0,'24.02: Point avec Mme HMAMOU sur ses dispo lundi 9h15-12h15, mardi aucune, mercredi 9h/18h, jeudi 9h12h et vendredi 14h/16h. N\'a aucune dispo pour l\'agence faire réduction contrat de travail.','',0,9),(25231,'0',5445,104,4,0,'2010-02-24 16:21:00',0,'24.02: Point avec MMe HMAMOU sur se dispo : lundi 9h15/12h15, mardi aucune, mercredi 9h/18h, jeudi 9h12h, vendredi 14/16h=> aucune dispo pour l\'agence. Faire réduction contrat de travail.','',0,9),(25235,'1',3782,0,5,5,'2010-02-24 16:34:00',0,'Madame,<br />\r\n<br />\r\nSuite au message laissé ce jour, merci de bien vouloir indiquer à mme Ebo les choses qui ne vous satisfont pas ainsi que l’endroit où elle trouve les éléments à repasser (si vous n’avez plus de carnet de liaison, prévu à cet effet, n’hésitez pas à nous le faire savoir afin que nous puissions vous en adresser un autre rapidement).<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25232,2),(25232,'1',3782,15,5,0,'2010-02-24 16:26:00',0,'Madame BRODIEZ Laurene<br />\r\nDomicile : 01 57 63 33 33 Portable : 06 98 02 13 66 <br />\r\n<br />\r\nDésire que vous la rappeliez sur son portable concernant la prestation de sa femme de ménage (quelque chose ne lui convient pas ).<br />\r\nElle souhaite aussi qu\'elle commence le repassage, comme prévu au départ.<br />\r\n<br />\r\n<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 24 février 2010 à 10:44<br />\r\n','',0,2),(25233,'1',3782,0,5,1,'2010-02-24 16:27:00',0,'MG : msg laissé sur port cliente pour faire le point sur les presta de mme Ebo','-2',25232,2),(25234,'1',3782,0,5,1,'2010-03-05 16:28:00',1,'Point suite presta 04/03','-2',25232,2),(25238,'1',580,0,2,5,'2010-02-24 16:39:00',0,'bonjour magalie<br />\r\n<br />\r\nle réglement des factures 2009 est bien parti hier (je continue sur mon propre tableau)<br />\r\n<br />\r\nprenez note que nous serons absents dans la première semaine de mars et que nous décommandons le ménage du jeudi 4 mars<br />\r\n<br />\r\nmerci par avance<br />\r\n<br />\r\nsylvie zeppa','-2',24838,2),(25239,'1',5784,0,3,0,'2010-02-24 17:13:00',0,'','',0,2),(25240,'1',5784,0,3,3,'2010-02-26 10:00:00',0,'RDV ANNULé POUR RAISON PROFESSIONNELLE','-2',25239,2),(25241,'1',5760,0,3,3,'2010-02-25 18:00:00',0,'','-2',25045,2),(25242,'1',5689,0,3,1,'2010-02-25 09:02:00',0,'NRP TOUJOURS PAS','-2',24393,2),(25243,'1',5732,0,3,1,'2010-03-01 18:15:00',0,'Elle n\'avait pas reçu notre mail (courrier indésirable surement car l\'adresse mai était bonne.) Elle n\'a pas encore trouvé de solution.','-2',24765,2),(25244,'1',5732,0,3,4,'2010-03-02 18:21:00',0,'Invitation au rappel','-2',24765,2),(25245,'1',5700,0,3,1,'2010-03-09 12:23:00',0,'NRP','-2',24484,2),(25246,'1',5675,0,3,1,'2010-03-08 18:25:00',1,'prospect inactif si pas de nouvelles','-2',24304,2),(25247,'1',5646,0,3,1,'2010-02-26 18:27:00',0,'Inactif si pas de nlles','-2',24047,2),(25249,'1',5701,0,3,5,'2010-03-08 18:36:00',0,'offre promo si pas de nouvelles.','-2',24487,2),(25250,'1',5699,0,3,5,'2010-03-08 18:40:00',0,'offre promo','-2',24481,2),(25251,'1',2796,1279,7,2,'2010-02-25 10:02:00',1,'Courrier controle KO','-2',25100,2),(25252,'1',1325,463,7,2,'2010-02-25 10:04:00',0,'Courrier retour controle','-2',25102,2),(26035,'1',3473,0,7,2,'2010-03-12 16:43:00',0,'Madame, <br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors des contrôles effectués les lundis 11 janvier et 15 février 2010 par BENNET SAMARAKOON.<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : organiser de façon optimum son temps de travail pour pouvoir réaliser un maximum de tâches dans le temps imparti. Déplacer et nettoyer derrière les objets, retirer les tâches apparentes sur les placards de la cuisine et penser à bien rincer le produit appliqué sur la hotte pour ne pas laisser de traces. Retirer les miettes sur le plan de travail, sous la table de salle à manger et bien aspirer les sols (miettes, cheveux). Ne pas laisser le calcaire s’incruster dans l’évier, le lavabo et sur le pare-douche.<br />\r\nFaire les poussières à fond dans la chambre des enfants (tableaux, étagères, commode).<br />\r\n<br />\r\nNous procéderons à un troisième contrôle qualité dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',23259,2),(25254,'1',3782,15,7,0,'2010-02-25 16:00:00',0,'','-2',0,2),(25255,'1',3782,15,7,6,'2010-02-25 16:00:00',1,'Contrôle pas possible car la cliente avait oublié de laisser la clé ds la BL','-2',25254,2),(25256,'0',4946,567,4,0,'2010-02-25 09:06:00',0,'25/02 ANNUL PRESTA CONGE CLT maj soft,','',0,10),(25497,'1',1184,413,4,0,'2010-03-04 12:22:00',0,'Monsieur PERNET<br />\r\nBureau : 01 41 49 06 76 Portable : 06 19 80 24 71 <br />\r\n<br />\r\nDésire que vous le rappeliez car il souhaite voir avec vous les modalités pour la femme de ménage. Il aimerait qu\'elle sonne à la sonnette de la concierge ce vendredi car ils seront absents<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 4 mars 2010 à 10:58<br />\r\n','',0,2),(25258,'1',3582,1321,4,0,'2010-02-25 09:10:00',0,'25.02: J\'ai eut le clt suite absence de Mlle SCHMITT. J\'ai fai tle point avec lui. Il m\'informe que Mlle SCHMITT est maladroite. Elle af ait tomber lampe+poste de radio (qui ne fonctionnerait plus) Sinon le repassage = ok y compris la vaisselle.','',0,9),(25259,'1',5689,0,3,1,'2010-02-24 19:12:00',0,'','-2',24393,2),(25260,'1',5689,0,3,1,'2010-02-25 12:02:00',0,'NRP','-2',24393,2),(25261,'0',1580,0,1,0,'2010-02-25 09:21:00',0,'25/02/2010 : texto pour suivi','',0,12),(25262,'0',1904,0,1,0,'2010-02-25 09:22:00',0,'25/02/2010 : texto pour suivi','',0,12),(25263,'0',791,0,1,0,'2010-02-25 09:36:00',0,'25/02/2010 : texto pour suivi','',0,12),(25264,'1',5535,1373,4,0,'2010-02-25 09:39:00',0,'annulation presta du 03 mars congés','',0,10),(25265,'1',4564,1210,4,1,'2010-02-26 09:45:00',0,'annul presta congé clt ','-2',25190,10),(25269,'0',1367,0,1,0,'2010-02-25 10:41:00',0,'25/02/2010 : mail pour clé immeuble','',0,12),(25270,'1',5755,0,3,1,'2010-02-25 18:43:00',1,'','-2',25016,2),(25271,'1',3637,1388,4,0,'2010-02-25 12:23:00',0,'25.02/ Clte qui a eut sa 1ère presta avec Mme LAOUI le 23.02, suite demande de changement de la part de la clte, la lcte est trés contente sur cette 1ère presta. Elle fut absente mais son mari fut là. Il l\'a trouvée motivée, sérieuse, souriante et efficace.<br />\r\nMme LAOUI est trés contente même si cette 1ère presta fut + difficile car enfant + amis des enfants.<br />\r\n10.03: Mess rpdr clte pour faire 1 2nd point quaklité comme convenu il y a qlqs semaines.<br />\r\n12.03: Pas de nouvelle de la clte si il y avait eut 1 souci elle aurait déjà appelé/','',0,9),(25273,'0',3948,421,4,0,'2010-02-25 13:45:00',0,'tous ses clients du lundi de pentecote donc le 24/05/10 sont absents.<br />\r\nElle prend sa journée pour raison personnelle','',0,14),(25274,'0',2812,597,4,0,'2010-02-25 13:53:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que je viens de contacter Mme GUICHETEAU Claudine afin d’annuler la prestation du jeudi 25 février 2010.<br />\r\nD’avance merci de tenir compte de cette information pour la prochaine facturation.<br />\r\nCordialement.<br />\r\n<br />\r\nMme REDONDIE Catherine<br />\r\n','',0,14),(25275,'0',616,0,1,0,'2010-02-25 13:58:00',0,'en règle générale, on peut partir sur :<br />\r\n<br />\r\n- intervention idéale : le mardi matin<br />\r\n- intervention selon son planning : le lundi après-midi ou le mardi après-midi <br />\r\n<br />\r\nle mercredi est trop loin dans la semaine pour moi<br />\r\n','',0,14),(25276,'0',4395,451,4,0,'2010-02-25 14:14:00',0,'25.02: Appel de SERENA m\'informant que la clte devait se faire hospitaliser, et qu\'après son inter elle a 1 autre prise en charge par sa mutuelle. Dc annulation tout le mois de mars. Avril resta à déterminer.<br />\r\n23.03 : Je relance SERENA afin de savoir si clte reprend ses presta au 5.04.10. SERENA n\'avait que l\'info annulation mars, puis prise en charge de sa mutuelle. J\' ai demandé qu\'elle appelle le clt pour avoir confirmation de sa reprise ou pas afin que je puisse m\'organiser. Elle a laissé 1 mess sur rpdr clte<br />\r\n23.03: Clte arrête presta','',0,9),(25279,'1',5672,451,4,0,'2010-02-25 15:02:00',0,'25.02: Mme BRONNER souhaite 1 rpclmt vendredi 26.02 pr compenser l\'absence de MME SABOUREAU du 25.01 suite crevaison. J\'ai demandé à Mme AGRHABA qui a eut bcp d\'annulation cette sem. de faire sa presta de 14h15 à 16h15 (après JOVER). Ne souhaite pas car aurait rdz-vs pour sa fille chez le médecin, ne souhaite plutôt. Dc mise en absence 2h. <br />\r\n26.02: Clte décline ma proposition => pas de rplcmnt atd sem. prochaine.','',0,9),(25280,'1',3782,15,5,5,'2010-02-25 15:08:00',0,'Bonjour,<br />\r\n <br />\r\nJe ne crois pas avoir eu de carnet de liaison... je veux bien que vous m\'en envoyiez un.<br />\r\nJ\'ai maintenant depuis plusieurs mois un téléphone fixe qui permettrait a minima de savoir si Mme Ebo passe bien le temps imparti dans mon appartement, car le ménage est depuis quelques temps plus qu\'approximatif et ne vaut vraiment pas le prix de la prestation. L\'utilise-t-elle pour vous informer de ses horaires d\'arrivée et de départ ?<br />\r\n <br />\r\nPouvez-vous me rappeler votre numéro de portable car je l\'ai égaré.<br />\r\n<br />\r\nMerci<br />\r\nBien cordialement<br />\r\nLaurène BRODIEZ<br />\r\n06.98.02.13.66','-2',25232,2),(25281,'1',3782,0,5,5,'2010-02-25 15:08:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous fais partir ce jour un carnet de liaison. <br />\r\n<br />\r\nJ’ai informé mme Ebo qu’elle pouvait désormais faire les pointages à votre domicile, cependant c’est une personne pour laquelle je n’ai aucun doute concernant le respect du temps de prestation, elle n’hésite pas à faire régulièrement du temps en plus chez ses clients et n’a pas pour habitude de laisser un travail inachevé. <br />\r\n<br />\r\nLa personne en charge du suivi qualité au domicile des clients doit passer chez vous ce jour à la fin de la prestation pour effectuer le contrôle du travail réalisé par mme Ebo. Nous ne manquerons pas de vous faire un retour sur ce contrôle.<br />\r\n<br />\r\nVous pouvez me joindre au 01 57 69 16 60 ou 06 31 49 42 55.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25232,2),(25282,'1',4197,836,5,0,'2010-02-25 15:11:00',0,'MSG CLIENT : pas satisfait de la presta du 23/02, impression d\'un ménage pas fait, aspi et serpi pas passés','',0,2),(25283,'1',5672,1284,4,0,'2010-02-25 15:12:00',0,'La clte me demande 1 presta de rpcmt de 13h30 à 15h30. Seule possibilité à ces horaires approximativement Mme ARGRHABA. Je propsoe Mme BAGDADI le même jour de 11h30 à 13h30. Clte décline et annule le rpclmt attendra sem. prochaine. Par contre m\'informe qu\'elle risque de partir en milieu de semaine prochaine.<br />\r\n5.03: Mess rpdr Mme SABOUREAU pour faire point sur sa presta chez cette cliente.<br />\r\n9.03: Pas de nouvelle de Mme SABOUREAU dc j\'arrête le suivi','',0,9),(26246,'0',5691,1383,1,0,'2010-03-19 16:05:00',0,'CQ 11 mars 2010 Un peu initiative. ','',0,21),(25724,'1',5700,0,3,1,'2010-03-12 12:18:00',0,'NRP','-2',24484,2),(25286,'1',4197,0,5,1,'2010-02-25 17:16:00',1,'','-2',25282,2),(25288,'1',3690,0,4,1,'2010-02-25 15:22:00',0,'MG : client informé que nous avons fait le nécessaire et essayons de voir si possibilité lundi à 8h30','-2',25287,2),(25289,'1',3690,0,4,1,'2010-02-26 15:25:00',1,'Ok pour lundi ou non','-2',25287,2),(25290,'1',5019,413,4,0,'2010-02-25 15:23:00',0,'MG : msg laissé sur port client pour savoir si possibilité de décaler sa presta le lundi à 11h au lieu de 9h','',0,2),(25291,'1',5019,0,4,1,'2010-02-26 15:24:00',1,'Décalage OK ?','-2',25290,2),(25799,'0',0,1403,7,1,'2010-03-10 10:54:44',0,'Vérification des références','-2',0,10),(25294,'1',5788,0,3,1,'2010-02-26 16:27:00',0,'préfère être rappelée lundi après-midi.','-2',25293,2),(25295,'1',5788,0,3,5,'2010-02-25 16:28:00',0,'','-2',25293,2),(25296,'1',3782,0,5,5,'2010-02-25 16:33:00',0,'Parfait. Merci beaucoup<br />\r\n','-2',25232,2),(25297,'1',5748,0,3,4,'2010-02-26 17:35:00',0,'INVITATION AU RAPPEL','-2',24925,2),(25298,'1',5689,0,3,1,'2010-03-01 11:42:00',0,'NRP','-2',24393,2),(25300,'1',2796,1279,7,2,'2010-02-25 23:00:00',0,'Madame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 22 février 2010 par BENNET SAMARAKOON chez Madame HAMAIDE.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Déplacer et nettoyer derrière les objets présents dans chaque pièce (cafetière, grille pain, .. sur la plan de travail de la cuisine ; objets sur l’étagère de la salle de bain, …)<br />\r\n- Essuyer les plinthes régulièrement<br />\r\n- Faire les poussières à fond dans les chambres<br />\r\n- Vérifier qu’il n’y a pas de traces sur le miroir de la salle de bain<br />\r\n- Organiser de façon optimum votre temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti<br />\r\n<br />\r\nNous précéderons à un second contrôle de votre travail dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous comptons sur votre professionnalisme pour améliorer la qualité de vos prestations, et vous adressons, Madame, nos sincères salutations.<br />\r\n','-2',25100,2),(25301,'1',1325,463,7,2,'2010-02-25 23:08:00',0,'Madame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 22 février 2010 par BENNET SAMARAKOON chez Madame EMILY.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Déplacer et nettoyer derrière les objets présents dans chaque pièce (cafetière, grille pain, … dans la cuisine, objets dans la salle de bain, …)<br />\r\n- Ne pas utiliser trop de produit pour les sols<br />\r\n- Faire les poussières et retirer les poils de chats sur les meubles du salon<br />\r\n- Secouer et aspirer le tapis de salle de bain<br />\r\n- Organiser de façon optimum votre temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti<br />\r\n<br />\r\nNous précéderons à un second contrôle de votre travail dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous comptons sur votre professionnalisme pour améliorer la qualité de vos prestations, et vous adressons, Madame, nos sincères salutations.<br />\r\n','-2',25102,2),(25302,'1',3473,1336,7,2,'2010-02-25 23:19:00',0,'Madame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 15 février 2010 par BENNET SAMARAKOON chez Madame BOHRINGER (premier contrôle effectué chez le même client le lundi 11 janvier 2010).<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Déplacer et nettoyer derrière les objets présents dans chaque pièce (cafetière, grille pain, … sur le plan de travail de la cuisine, pèse-personne dans la salle de bain, …)<br />\r\n- Retirer les tâches apparentes sur les placards de la cuisine<br />\r\n- Bien rincer le produit appliqué sur la hotte pour ne pas laisser de traces<br />\r\n- Retirer les miettes sur le plan de travail de la cuisine, sous la table de salle à manger<br />\r\n- Bien aspirer les sols (ne pas laisser de miettes, cheveux, …)<br />\r\n- Ne pas laisser le calcaire s’incruster dans l’évier, le lavabo et sur le pare-douche<br />\r\n- Faire les poussières à fond dans la chambre des enfants (tableaux, étagères, commode, …)<br />\r\n- Organiser de façon optimum votre temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti<br />\r\n<br />\r\nNous précéderons à un troisième contrôle de votre travail dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous comptons sur votre professionnalisme pour améliorer la qualité de vos prestations, et vous adressons, Madame, nos sincères salutations.<br />\r\n','-2',23259,2),(25303,'1',676,26,7,2,'2010-02-25 15:11:00',1,'Courrier suite contrôles salariée + client','-2',23257,2),(25307,'1',5728,0,3,4,'2010-02-25 19:17:00',0,'je garde mon telephone prés de moi, rappelez moi.','-2',24753,2),(25308,'1',5728,0,3,3,'2010-03-01 19:30:00',0,'','-2',24753,2),(25309,'1',2309,567,4,0,'2010-02-26 10:32:00',0,'25/02 <br />\r\nBonjour,<br />\r\n<br />\r\nNous déménageons de Bourg-la-Reine (20 rue Georges Lafenestre) à Châtillon (4 allée Maryse Bastié) dans la semaine du 8 mars ce qui signifie que la dernière prestation de Mlle Es Maral à notre domicile actuel sera effectuée le mardi 2 mars.','',0,10),(25310,'0',3744,0,4,0,'2010-02-26 11:11:00',0,'RESILIATION DE CONTRAT 12/02/10 maj soft,','',0,10),(25311,'0',3995,453,4,0,'2010-02-26 11:24:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe, par le présent message, qu\'étant en congé, la semaine du 1er au 5 mars 2010, je n\'aurai pas besoin de la prestation du 5 mars prochain.<br />\r\n<br />\r\nPar ailleurs je vous indique que je souhaite résilier mon contrat à compter de cette date.<br />\r\nLa dernière prestation de Mme VINCENT sera donc celle du 26 février 2010.<br />\r\nJe souhaiterai que Mme Vincent laisse, ce jour là, les clés de mon domicile dans ma boîte à lettres.<br />\r\n<br />\r\nJe vous remercie de bien vouloir me confirmer que vous avez enregitré cette résiliation.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nCatherine Pinter','',0,10),(25512,'1',3782,15,7,0,'2010-03-04 14:30:00',0,'','',0,2),(25315,'1',3782,0,5,5,'2010-02-25 21:53:00',0,'Bonsoir,<br />\r\n<br />\r\nJ’ai pris connaissance d’un message laissé par mme Ebo sur notre fixe cet après-midi (appel auquel je n’ai pas pu répondre pour vous en informer car je n’étais pas au bureau) mentionnant qu’elle n’avait pas pu effectuer votre prestation aujourd’hui car les clés n’avaient pas été déposées dans la boite aux lettres comme à l’habitude.<br />\r\n<br />\r\nPouvez-vous me confirmer sa non-venue de ce jour ? <br />\r\n<br />\r\nNous prévoirons donc la venue de notre chargé qualité lors d’une prochaine prestation (il était bloqué dans les transports cet après-midi et par conséquent n’aurait pas pu assurer le contrôle non plus).<br />\r\n<br />\r\nMerci pour votre compréhension.<br />\r\n<br />\r\nCdlt,<br />\r\n<br />\r\nMagalie Garnier','-2',25232,2),(25316,'1',3782,0,5,5,'2010-02-26 10:50:00',0,'Oui. c\'est tout à fait exact. J\'ai du partir rapidement hier matin et j\'ai complètement oublié de lui laisser les clés dans la boite aux lettres. J\'en suis sincèrement désolée car je sais qu\'elle s\'est déplacée mais n\'a pas pu effectuer sa prestation.<br />\r\nCordialement<br />\r\nLaurène BRODIEZ<br />\r\n','-2',25232,2),(25317,'0',0,1401,7,1,'2010-02-26 12:07:18',0,'Vérification des références','-2',0,9),(25318,'0',0,1401,7,1,'2010-02-26 15:00:00',1,'','-2',25317,9),(25320,'1',4197,0,5,1,'2010-02-26 14:29:00',0,'MG : msg laissé sur port client suite entretien avec mme Pereira (a fait son travail comme à l\'habitude, mais est stressée car femme tjs derrière elle) => proposition changement intervenante car ce n\'est pas la 1ère fois que nous avons ce genre de remarques + facturation moitié presta du 23/02','-2',25282,2),(25321,'1',5019,0,4,1,'2010-02-26 14:34:00',0,'MG : 2eme msg pour décaler sa presta','-2',25290,2),(25324,'1',580,0,2,0,'2010-02-26 15:52:00',0,'Règlement factures','',0,2),(25325,'1',580,0,2,5,'2010-02-26 15:52:00',0,'Bonjour,<br />\r\n<br />\r\nNous avons bien reçu votre règlement de 666€ ce jour pour les factures 2009, cependant il reste toujours un reliquat de 74€ même une fois les avoirs effectués pour les prestations décommandées sans respecter le délai de 72h.<br />\r\n<br />\r\nVoici le récapitulatif des avoirs effectués (copies jointes) :<br />\r\n<br />\r\n- AV10558 du 21/07/2009 de 64€ pour la prestation du 07/04/2009<br />\r\n<br />\r\n- AV12204 du 26/02/2010 de 49,50€ pour la prestation du 06/03/2009<br />\r\n<br />\r\n- AV12205 du 26/02/2010 de 52,50€ pour la prestation du 05/05/2009<br />\r\n<br />\r\nPar ailleurs, j’en profite pour vous rappeler qu’il est indispensable de nous retourner le bon de commande dûment rempli et signé pour pouvoir poursuivre notre collaboration dans de bonnes conditions. <br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie ','-2',25324,2),(25505,'1',5054,912,4,0,'2010-03-04 13:11:00',0,'Bonjour,<br />\r\n<br />\r\nMme Kaczmarska souhaitant effectuer plus d’heures avec notre société, nous sommes amenés à revoir l’aménagement de son planning. Par conséquent, serait-il possible de maintenir vos prestations du lundi et jeudi mais sur un créneau différent, soit de 11h à 14h, à compter de la semaine prochaine ?<br />\r\n<br />\r\nJe vous remercie par avance de votre retour et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','',0,2),(25327,'0',5707,0,4,0,'2010-02-26 16:23:00',0,'il faut prendre l\'escalier car pas d\'ascenseur.','',0,14),(25328,'1',70,7,7,0,'2010-02-26 00:00:00',0,'','',0,2),(25329,'1',70,7,7,6,'2010-02-24 17:18:00',1,'Menage; La cuisin sur le carrelage il y\'avais quel que tach ,elle a fait,la rest bien fait.sdb,wc, bien fait.La salon bien passer le aspirature.<br />\r\nRepassage; 12 chemis a repasser,rapide bien fait.<br />\r\n1H45 De repassage et 1h15 de menage.<br />\r\nBonne travail.<br />\r\n','-2',25328,2),(25406,'0',4155,0,4,0,'2010-03-01 16:49:00',0,'1.03: VA a posté attestation fiscale ce jour. Mess rpdr clte','',0,9),(25330,'1',2718,1372,4,0,'2010-02-26 16:30:00',0,'Bonjour ,<br />\r\n <br />\r\nJuste pour rappel concernant l\'annulation de la prestation de jeudi prochain (le 4 mars).<br />\r\nJe vous remercie de me confirmer que vous avez bien pris en compte ma demande.<br />\r\nCordialement<br />\r\ncaroline garnier<br />\r\n06 77 50 35 28','',0,10),(25331,'1',5794,0,3,0,'2010-02-26 16:47:00',0,'','',0,2),(25332,'1',5794,0,3,5,'2010-02-26 16:47:00',0,'','-2',25331,2),(25333,'1',5794,0,3,1,'2010-03-01 16:47:00',0,'Il à recu le devis par mail, tout est bien clair. Il attend des devis de concurrents pour comparer et revient vers nous.','-2',25331,2),(25334,'1',5697,0,3,1,'2010-03-08 16:51:00',0,'Très intéréssée par notre société qui propose une offre intéressante et une garantie casse/vol rassurante. Nous avons été coupé en pleine conversation. Elle n\'a plus de batterie certainement, donc msg laissé invitation au rappel pour finir notre conversation.','-2',24475,2),(25335,'1',5760,0,3,1,'2010-03-08 16:52:00',0,'BC RECU LE 03/03','-2',25045,2),(25336,'1',5784,0,3,4,'2010-03-08 16:58:00',0,'alors? vous avez changé d\'avis ou on repositionne un RDV ? invitation au rappel.','-2',25239,2),(25337,'1',580,0,2,5,'2010-02-26 17:05:00',0,'je regarderais ça ce we, mais ça m\'étonne car pour chaque facture, je vérifie ts les rv au moment de régler... il y a fort à parier qu\'il s\'agit d\'une annulation dont vous n\'avez pas tenu compte... mais je vérifie et je reviens vers vous<br />\r\n<br />\r\nbon week end<br />\r\n<br />\r\nsylvie zeppa','-2',25324,2),(25338,'1',5775,0,3,4,'2010-03-01 13:10:00',0,'invitation au rappel','-2',25116,2),(25339,'1',5763,0,3,4,'2010-03-15 17:21:00',1,'alors? les vacances se sont bien passées? ou en est votre décision?','-2',25074,2),(25340,'1',5765,0,3,1,'2010-03-01 17:25:00',0,'DE LA CLIENTE: A poser pleins de questions merci pour les infos, elle me rappel dans deux semaines à son retour de vacances. ','-2',25079,2),(25341,'1',5767,0,3,1,'2010-03-08 17:30:00',0,'NRP','-2',25084,2),(25343,'1',5779,0,3,1,'2010-03-01 18:05:00',0,'Elle n\'est pas tout à fait décidée pour passer par une société, elle réfléchi, regarde, nous contacte en cas de questions. ','-2',25168,2),(25344,'1',5788,0,3,1,'2010-03-01 16:09:00',0,'elle est en déplacement, elle n\'a pas pu consulter ses mails, dès qu\'elle en prend connaissance mardi 9, elle nous rappelle.','-2',25293,2),(25345,'1',5761,0,3,1,'2010-03-08 18:10:00',0,'Son mari est à l\'étranger et revient dans 10 jours. Elle l\'attend pour prendre une décision. Si on est pas rappelé par elle avant le 22 mars il faut qu\'on considèrer qu\'ils ne nous ont pas choisi.','-2',25048,2),(25346,'1',5653,0,3,4,'2010-03-15 18:17:00',0,'on est toujours à votre disposition.','-2',24092,2),(25347,'1',5748,0,3,5,'2010-03-08 18:19:00',0,'offre promo','-2',24925,2),(25348,'1',5765,0,3,4,'2010-03-08 12:22:00',0,'','-2',25079,2),(25349,'1',5019,0,4,1,'2010-02-26 18:50:00',0,'OK pour décaler mais ne doit pas finir plus tard que 14h30','-2',25290,2),(25353,'1',5036,0,1,1,'2010-03-01 11:13:00',0,'Alors la prestation de jeudi avec Bennet? <br />\r\nIl est occupé, me rappel plus tard.','-2',25151,19),(25354,'1',5036,0,1,1,'2010-03-03 11:20:00',0,'OK cette fois-ci c\'est nikel, horigue peut revenir jeudi 4 mars','-2',25151,19),(25355,'1',5689,0,3,1,'2010-03-09 10:37:00',0,'NRP','-2',24393,2),(25356,'1',5762,0,3,4,'2010-03-03 11:55:00',0,'ALors??? ','-2',25051,2),(25357,'1',5794,0,3,1,'2010-03-15 12:05:00',0,'a eu un accident, n\'est plus en recherche pour le moment. nous rappelle s\'il à besoin car il à mes coordonnées. ','-2',25331,2),(25358,'1',5484,1336,1,1,'2010-03-01 12:45:00',0,'La première prestation s\'est très bien passé, résultat très concluant. Rangement + ménage absolument parfait. On continu avec elle en espérant que la qualité va se confirmer dans la durée.','-2',24968,2),(25359,'1',5779,0,3,1,'2010-03-15 12:32:00',0,'NRP','-2',25168,2),(26038,'1',5779,0,3,1,'2010-03-16 16:51:00',0,'NRP','-2',25168,2),(25360,'1',5796,0,3,0,'2010-03-01 12:36:00',0,'','',0,2),(25361,'1',5796,0,3,5,'2010-02-26 12:36:00',0,'','-2',25360,2),(25362,'1',5796,0,3,4,'2010-03-01 12:37:00',0,'avez-vous eu mon mail? alors ? invitation au rappel','-2',25360,2),(25363,'1',5796,0,3,4,'2010-03-08 12:39:00',0,'Avez-vous pris une décision? si ce n\'est pas le cas revenez vers moi pour tout renseignement ou info complémentaire.','-2',25360,2),(25364,'1',5797,0,3,0,'2010-03-01 12:41:00',0,'','',0,2),(25365,'1',5797,0,3,4,'2010-03-01 12:41:00',0,'Avez vous recu mon mail? alors? <br />\r\ninvitation au rappel.','-2',25364,2),(25366,'1',5797,0,3,5,'2010-02-26 12:42:00',0,'','-2',25364,2),(25367,'1',5797,0,3,1,'2010-03-08 12:42:00',0,'nrp','-2',25364,2),(25368,'1',5484,0,1,1,'2010-03-22 12:49:00',0,'tout se passe bien pour le moment, elle n\'hésitera pas à nous contacter si quelquechose ne va pas','-2',24968,2),(25369,'1',5798,0,3,0,'2010-03-01 12:53:00',0,'','',0,2),(25370,'1',5798,0,3,5,'2010-03-01 12:53:00',0,'','-2',25369,2),(25371,'1',5798,0,3,4,'2010-03-03 12:53:00',0,'','-2',25369,2),(25372,'1',5799,0,3,0,'2010-03-01 12:56:00',0,'','',0,2),(25373,'1',5799,0,3,5,'2010-03-01 12:56:00',0,'','-2',25372,2),(25375,'1',5800,0,3,0,'2010-03-01 13:00:00',0,'','',0,2),(25376,'1',5800,0,3,1,'2010-03-03 13:00:00',0,'NRP','-2',25375,2),(25377,'1',5800,0,3,5,'2010-03-01 13:01:00',0,'','-2',25375,2),(25378,'1',5801,0,3,0,'2010-03-01 13:04:00',0,'','',0,2),(25379,'1',5801,0,3,5,'2010-03-01 13:04:00',0,'','-2',25378,2),(25380,'1',5801,0,3,1,'2010-03-03 13:04:00',0,'n\'a pas encore pris sa décision, elle le fera ce week-end. donc à rappeler à partir de lundi.<br />\r\n','-2',25378,2),(25381,'1',5802,0,3,0,'2010-03-01 13:06:00',0,'','',0,2),(25382,'1',5802,0,3,4,'2010-03-08 13:06:00',0,'invitation au rappel, avez-vous eu mon mail? ','-2',25381,2),(25383,'1',5802,0,3,5,'2010-03-01 13:06:00',0,'','-2',25381,2),(25384,'1',5803,0,3,0,'2010-03-01 13:12:00',0,'','',0,2),(25385,'1',5803,0,3,4,'2010-03-01 13:12:00',0,'JE ME PERMETS DE VOUS ENVOYER UN MAIL','-2',25384,2),(25386,'1',5803,0,3,4,'2010-03-08 13:12:00',0,'Avez-vous eu mon mail? invitation au rappel','-2',25384,2),(25387,'1',5803,0,3,5,'2010-03-01 13:14:00',0,'','-2',25384,2),(25388,'1',5775,0,3,1,'2010-03-08 13:26:00',0,'Elle à signé un contrat avec une autre société. Ne nous à pas prévenue car elle a avertit Domifrance et pensait qu\'ils nous enverraient un signal.','-2',25116,2),(25389,'1',5788,0,3,1,'2010-03-11 13:30:00',0,'si pas de nouvelles<br />\r\nElle à trouvé quelqu\'un','-2',25293,2),(25392,'1',1170,567,4,0,'2010-03-01 15:06:00',0,'Bonjour,<br />\r\n <br />\r\nEn raison de congés, je souhaite suspendre les interventions de Melle Es, du 10 au 24 mars 2010 inclus, reprise le 26 mars 2010.<br />\r\n <br />\r\nJe vous remercie de votre accusé par retour mail.<br />\r\n <br />\r\nSalutations<br />\r\nJean-Pierre Cornu','',0,10),(25393,'1',5618,463,7,5,'2010-02-23 15:23:00',0,'Bonjour,<br />\r\n<br />\r\nje vous confirme que l\'intéressée sera mise en possession d\'un récépissé de renouvellement de titre de séjour l\'autorisant à travailler à la date de son rendez-vous.<br />\r\nBien évidemment, cette personne a été négligente avec la procédure de renouvellement de titre qui doit - normalement - être formulée 2 à 3 mois avant la date d\'expiration du titre de séjour actuel.<br />\r\nEn conséquence, je suis au regret de vous informer qu\'il n\'y a pas de procédure de substitution pour cette demande<br />\r\nCordialement<br />\r\n','-2',25108,2),(25394,'1',5618,463,7,2,'2010-03-01 15:26:00',0,'Mme MOREIRA SEMEDO Domingas<br />\r\n11 rue Joseph Bara<br />\r\n93230 Romainville<br />\r\n <br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : expiration de votre titre de séjour et renouvellement<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 1er mars 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame, <br />\r\n<br />\r\nVotre titre de séjour est arrivé à expiration le 16/02/2010. Suite à votre passage à la préfecture le 27/01/2010, nous vous avons demandé le récépissé de votre titre de séjour dans l’attente de son renouvellement, mais vous n’étiez pas en mesure de nous le fournir car la préfecture ne vous l’avait pas remis. Vous nous avez alors fourni comme justificatif votre convocation à la préfecture le 13/04/2010 afin de retirer votre nouveau titre de séjour. <br />\r\n<br />\r\nLe 22/02/2010, nous avons envoyé un mail au service des étrangers de la préfecture de Seine Saint Denis, ils nous ont répondu le 23/02/2010 en mentionnant que vous avez été négligente avec la procédure de renouvellement, car la demande de renouvellement doit normalement être formulée 2 à 3 mois avant la date d’expiration du titre de séjour en cours.<br />\r\n<br />\r\nAussi, nous vous demandons pour les prochaines fois de bien vouloir respecter ce délai de renouvellement, car à défaut de papier en règle, vous ne pouvez pas poursuivre votre activité professionnelle. <br />\r\n<br />\r\nNous vous demandons de nous faire parvenir la photocopie de votre nouveau titre dès que vous l’aurez retiré le 13/04/2010. <br />\r\n<br />\r\nVeuillez agréer, Madame, l’expression de nos salutations distinguées.<br />\r\n<br />\r\n<br />\r\n Magalie GARNIER<br />\r\n Responsable du Personnel<br />\r\n','-2',25108,2),(25395,'1',5618,16,7,0,'2010-03-01 15:30:00',0,'Renouvellement TS','',0,2),(25396,'1',5618,16,7,1,'2010-03-01 15:31:00',0,'A envoyé son récépissé par courrier. Si on ne l\'a pas reçu le 03/03, rappelez pour se présenter au bureau directement.','-2',25395,2),(25397,'1',5618,16,7,1,'2010-03-03 15:32:00',1,'Venir au bureau si récépissé par reçu','-2',25395,2),(25398,'1',5677,0,9,1,'2010-03-01 15:33:00',0,'MG : msg laissé sur port client pour savoir si demande de presta tjs valable, bloque-t-on mme Jean pour le merc 14h-16h ?','-2',24768,2),(25399,'1',5677,0,9,1,'2010-03-08 15:35:00',1,'Si pas retour, client inactif ...','-2',24768,2),(25400,'1',219,0,5,1,'2010-03-01 15:38:00',0,'MG : cliente informée tjs personne à proposer. OK patiente, seul impératif matin 8h30. Continuer les recherches ...','1',24985,2),(25402,'0',4705,1055,4,0,'2010-03-01 15:43:00',0,'1.03: dem au 24.02 de mme maref accepté par M&C sans préavis','',0,9),(27195,'0',4620,0,4,0,'2010-04-01 14:58:00',0,'Règlement encaissé le 17/03 en réalité encaissé le 29/03 au niveau compta','',0,14),(25404,'1',5549,1361,4,0,'2010-03-01 16:25:00',0,'1.03: Vu avec VA on songe mettre Mme ABBAZ, qui est ok, le mardi matin chez Mme COLOBERT et le mardi apm chez elle à compter du 9.03.<br />\r\nMme ABBAZ ok pour l\'apm 13h30/16h30! Voir clte<br />\r\n2.03: Clte ok pour chgmt d\'horaire. CXlte tjrs contente de ses presta.','',0,9),(25407,'0',5807,0,3,0,'2010-03-01 17:01:00',0,'INTERESSE PAR UNE PRESTA DE 2H EN QUINZAINE <br />\r\n9.03: Clte ok pour les lundi ts les 15 jours à compter de la sem. du 22.03<br />\r\n23.03: Clte trés contente de sa presta! Elle a fait comme chez elle même + que ce que la clte pouvait attendre.','',0,9),(25409,'1',4594,0,1,5,'2010-03-01 17:08:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous afin de m’assurer que la qualité des prestations de mme Registe est de nouveau au rendez-vous depuis notre échange en date du 12 février 2010. <br />\r\n<br />\r\nN’hésitez pas à me faire un retour, je reste à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24440,2),(25410,'0',5805,0,3,0,'2010-03-01 17:08:00',0,'INTERESSE PAR 4H HEBDO / ATTEND DES APPELS DE LA CONCURRENCE POUR ETUDIER LES DIVERSES PROPOSITIONS ET NOUS RAPPLERA<br />\r\n11.03: J\'ai le clt qui m\'informe qu\'actuellement il fait 1 essai avec qlqun (on dirait en direct). Si besoin il ns recontactera si la pers ne fait pas \"l\'affaire\".<br />\r\nje mets 1 terme au suivi','',0,9),(25864,'0',1376,0,4,0,'2010-03-11 14:18:00',0,'comme la prestation tombait le lundi de pâques, on décale tous les 15j au lundi 12 avril ','',0,14),(25412,'1',5583,0,1,1,'2010-03-01 17:19:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous pour la mise en place de votre prestation de ménage à compter de ce jeudi. Quand pourriez-vous rencontrer mme Tavares ? Y aura-t-il une personne présente à votre domicile jeudi 4 mars à 13h30 pour l’accueillir et lui montrer les tâches à réaliser à votre domicile ?<br />\r\n<br />\r\nJe reste à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24946,2),(25430,'1',5583,0,1,5,'2010-03-02 17:22:00',0,'Bonjour,<br />\r\n <br />\r\nmon ami Dat DAO sera présent jeudi à 13h30 pour accueillir Madame Tavares et lui montrer les tâches à réaliser à notre domicile.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nPeggy Courvoisier<br />\r\n','-2',24946,2),(25414,'0',4585,854,5,0,'2010-03-01 17:37:00',0,'14.03:! Mme NDOUO m\'informe qu\'elle a cassé 1 petite soucoupe qui se trouve sur le micro-onde où il y avait 1 plante dessus.<br />\r\nJ\'ai eut le clt qui me dit pas de pblm. ','',0,9),(25415,'1',5229,1316,4,0,'2010-03-02 10:25:00',0,'1.03: La clte me demande 1 presta en + sem. prochaine. Je lui dit que Mme MAXANT a 1 dispo le lundi 8.03 matin pdt 3h. La clte allait en faire part à Mme MAXANT.<br />\r\n2.03: Mess Mme MAXANT afin de savoir quelle horaire elle souhaiterait faire lundi prochaIN<br />\r\n03.03 / MESS REPONDEUR POUR CONFIRMER HORAIRES DES 2 PRESTA LUNDI 8.03','',0,9),(25417,'1',109,24,1,0,'2010-03-02 10:54:00',0,'Madame,<br />\r\n<br />\r\nJe vous informe que nous allons déménager à la fin du mois de mars. Nous restons dans le même quartier, et nous souhaitons continuer à bénéficier des services de Mme Sivathas dans notre nouvel appartement.<br />\r\n<br />\r\nCependant, nous devons annuler les prestations des 26 mars et 2 avril, qui tomberont pendant notre déménagement et divers travaux.<br />\r\n<br />\r\nEn conséquence : dernier jour de travail au 45 rue Dutot (Paris 15ème) le vendredi 19 mars (Mme Sivathas doit nous laisser son jeu de clés sur la table du salon avant de partir, et claquer la porte derrière elle).<br />\r\n<br />\r\nNotre nouvelle adresse : 63 rue Blomet - 75015 PARIS. Code porte : A9367 - 3ème étage, porte gauche. <br />\r\n<br />\r\nPremier jour de travail dans ce nouvel appartement : le vendredi 9 avril. Nous laisserons un jeu de clés à Mme Sivathas sur la table le 19 mars.<br />\r\n<br />\r\nMerci de me confirmer que tout est OK de votre côté.<br />\r\n<br />\r\nCordialement,<br />\r\nChristophe BEIGNEUX<br />\r\n06.11.29.52.33<br />\r\n','',0,2),(25418,'1',109,24,1,5,'2010-03-02 10:55:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous confirme la prise en considération de votre changement de domicile, et par conséquent des modifications de planning pour vos prestations avec mme Sivathas.<br />\r\n<br />\r\nNous annulons les prestations des 26/03 et 02/04, mme Sivathas vous laissera les clés comme convenu le 19/03 et récupèrera la nouvelle clé afin de pouvoir reprendre les prestations à votre nouvelle adresse le 09/04.<br />\r\n<br />\r\nNous transmettons toutes ces informations à mme Sivathas.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25417,2),(25419,'1',109,0,1,1,'2010-03-22 10:56:00',1,'Rentrer nouvelle adresse','-2',25417,2),(25420,'1',0,24,1,1,'2010-03-02 10:57:00',0,'SMS : Bonjour, mr BEIGNEUX déménage le 20/03. La dernière prestation aura lieu le 19/03, il faudra lui laisser la clé sur la table du salon et claquer la porte en partant, il faudra aussi récupérer la nouvelle clé. Pas de prestation le 26/03 et 02/04. Les prestations reprendront le 09/04 à sa nouvelle adresse : 63 rue Blomet Paris 15em code A9367 3eme etage porte gauche metro 12 volontaires','-2',25417,2),(25421,'1',5677,0,1,0,'2010-03-02 11:53:00',0,'','',0,2),(25422,'1',5677,0,1,1,'2010-03-11 11:53:00',1,'Point après 2eme presta','-2',25421,2),(25423,'1',5563,1367,4,0,'2010-03-02 12:36:00',0,'2.03: Mlle AKANNI m\'informe que le 16&23/04 elle ne pourra pas intervenir le matin chez Mme TOREILLES. Lui proposer 1 presta le mercredi matin.','',0,9),(27545,'1',2683,153,4,0,'2010-04-08 09:04:00',0,'Client informé que mme ALLOUN sera absente ce jour pour maladie.<br />\r\n<br />\r\nClient demande a être prévenu plus tôt pour qu\'il ait un remplacement ! Prévoir remplacement vend ou début sem prochaine => rappeler client','',0,2),(27885,'0',0,1442,7,1,'2010-04-14 13:08:25',0,'Vérification des références','-2',0,9),(26896,'1',3390,1001,7,6,'2010-03-29 15:59:00',0,'suite au ctrl demander par cliente. interv et cliente on fait un point sur presta.pour interv pas évident car pas d\'aspi. J\'ai demandé à la cliente un aspirateur pour SDB et Cuisine.','-2',26895,10),(25425,'0',4692,0,4,0,'2010-03-02 15:14:00',0,'2.03: Facture établie par erreur => supression et avoir effectué','',0,9),(25426,'0',1991,475,4,0,'2010-03-02 15:29:00',0,'Bonjour,<br />\r\nA compter du 30/04/2010,nous serons absents pour la saison d\'été et mettons fin à la prestation de service.Ceçi jusqu\'a l\'automne prochain.Merçi et nos féliçitations à Mme Pichaud pour son efficacité et sa ponctualité.Le délai devrait vous permettre de lui trouver une mission de remplaçement.<br />\r\nSalutations<br />\r\nF.et M.Steininger<br />\r\n','',0,14),(25428,'1',1386,7,5,5,'2010-03-02 17:12:00',0,'Monsieur,<br />\r\n<br />\r\nAprès avoir fait un point avec mme Camara suite à la prestation d’hier, elle m’a confirmé ne pas avoir tâché de tapis dans votre chambre car il n’y a que de la moquette. <br />\r\n<br />\r\nEn revanche, après avoir aspiré la moquette de votre chambre, celle-ci étant tâchée, vous lui avez donné du produit détachant moquette à appliquer dessus. Les tâches noires ne sont pas parties même après utilisation du détachant moquette. Notre intervenante a donc fait tout son possible pour détacher votre moquette, sans succès. <br />\r\n<br />\r\nSi elle avait dégradé quoi que ce soit à votre domicile, elle nous aurait prévenus, car toutes nos intervenantes savent que toute dégradation au domicile d’un client doit être portée à notre connaissance le jour même de l’incident.<br />\r\n<br />\r\nNous sommes donc désolés, mais nous ne pouvons donner aucune suite à votre demande.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25427,2),(25429,'1',0,7,5,1,'2010-03-02 17:10:00',0,'Client très sale, ce n\'est pas du ménage chez lui mais du nettoyage ! Ne fait pas son ménage entre chaque presta ponctuelle (aux dires du client). Pas de tapis ds la chbre que de la moquette, après avoir passé l\'aspi le client lui a demandé de passer du détachant moquette pour enlever les tâches noires, mais le pdt détachant n\'a rien enlevé tellement c\'est incrusté dans la moquette (client a dit qu\'il allait le faire lui-même). A demandé à mme Camara de cirer 7 paires de chaussures dans la cuisine, mme Camara a dit qu\'elle ne l\'avait jamais fait et ne savait pas faire, mais il a insisté du coup elle l\'a fait. Ne souhaite pas retourner chez ce client !!!','-1',25427,2),(25431,'1',5034,421,4,0,'2010-04-20 17:34:00',0,'prévoir un remplacement<br />\r\nattention repassage avec chemise','',0,14),(25433,'0',2714,1398,4,0,'2010-03-02 18:57:00',0,'MME GHANOUDI C\'EST TROMPÉE D\'ADRESSE elle est arrivée à 18h40 à chatenay mais rue du dr lesavoureux elle allait tel qd je l\'ai appelé suite appel de la cliente qui l\'attendait fort mécontente.<br />\r\nla cliente pête un cable et arrête les presta<br />\r\nabsence de BRISOUX + ce soir elle a quitté son travail + tôt c\'est de trop <br />\r\ndit qu\'on est pas sérieux .... <br />\r\nje lui rappelle qd même que le remplacement a té organisé du lundi pour le jeudi, que MME GHANOUDI s\'est déplacée sur son temps de vie de famille.. <br />\r\nCette cliente ne voulait pas de remplacement depuis des semaines.','',0,10),(25434,'1',207,413,5,0,'2010-03-02 19:20:00',0,'MG : msg laissé sur port cliente pour informer que depuis 2 presta mme Boucherrab n\'arrive pas à ouvrir la porte en repartant, elle a appelé quelqu\'un par la fenêtre à chaque fois pour venir lui ouvrir. Merci de faire le nécessaire et de nous tenir au courant.','',0,2),(25800,'0',0,1403,7,1,'2010-03-10 15:00:00',1,'','-2',25799,10),(25437,'1',869,848,4,0,'2010-03-03 09:14:00',0,'Je vous fais parvenir ce message pour vous avertir de m\'annuler la prestation du vendredi 19/03. <br />\r\nJe vous remercie par avance. <br />\r\nP le Roux','',0,10),(25909,'0',5336,482,4,0,'2010-03-12 11:51:00',0,'12.03 / Mme TALEB m\'informe que MMe BONNIN souahiterait permutter sa presta du 31.03 au 1er.04 car M. FILLEUL est abst pour le mois de mars. Mme TALEB m\'informe que la clte souhaiterait éventuellement permuter 1 autre date celle du 7.04 au 8.04 mais avant demander à M. FILLEUL si ok pour cela.<br />\r\n16.03: Mess rpdr fixe clte pour savoir si souhaite modifier sa presta du 31.03 au 1er.04.<br />\r\n16.03: La clte annule le 7.04 + 28.04 +5+12+19.05. Par contre ok pour décaller presta du 31.03 au 1er avril afin que mme TALEB puisse aller au carnaval de ses enfants.','',0,9),(25440,'1',1563,511,7,0,'2010-03-01 10:00:00',0,'','-2',0,2),(25441,'1',1563,511,7,6,'2010-03-01 10:00:00',1,'Menage; La cuisin sur la plan de travail derrier l objets ne pas bin nettoyer,grille pain ne pas vide; Je demande apre elle a nettoye bien.Chambre ce va,salon,sdb,wc,bien fait.<br />\r\nRepassage; 4 chemise de femme,pentelon et serviet.<br />\r\nNB; Montre comment aspire de poils de chat.Bonne ravail.','-2',25440,2),(25442,'1',2913,836,7,0,'2010-03-01 11:15:00',0,'','-2',0,2),(25443,'1',2913,836,7,6,'2010-03-01 11:15:00',1,'Menage; La cuisin petit bien fait,salon sur le plenth il y\'avais de poussier,le ce va.Sdb sur le poubell il y\'avais de tach, le mirroir ne pas nettoye, je demande elle ma dit elle vais fair a la fin.Dans la Sd doux la mirroir ne pas nettoye elle ma dit elle fair a la fin.<br />\r\nPas de repassage.<br />\r\nJe pense il faut controle chez autre client.','-2',25442,2),(25444,'1',4768,787,7,0,'2010-03-03 16:00:00',0,'','-2',0,2),(25445,'1',4768,787,7,6,'2010-03-03 16:00:00',1,'Repasage; 11 T shirt,pentalone,1 chemise. Bien fait.40 minute de repassage.<br />\r\nMenage ;Cuisine tout le objets nettoye,plane travail bien nettoye,sur le sol il y\'avais quel que tach.<br />\r\nSDB;carrelage,baignoire,savon,sol bien nettoye.Sur le miroir quel que tach;demande ell a fait.<br />\r\nWC; Bien fait.La salon poussier bien fait, chambre bien arranger poussier bien fait.<br />\r\nElle travail bien.','-2',25444,2),(25446,'1',146,15,7,0,'2010-03-03 17:00:00',0,'','-2',0,2),(25447,'1',146,15,7,6,'2010-03-03 17:00:00',1,'Repassage; 3 chemise ,bien repasser.<br />\r\nMenage ; La cuisin ca va,dans le salon poussier sur le etager ne pas bien fait,sur le table bas il y\'avais le tach.SDB, le mirrior ne pas bien nettoye,robinetry culker, doux culker ne pas bien nettoye.<br />\r\nwc ca va.Il faut motive me.Ebo.<br />\r\nIl faut controle.','-2',25446,2),(25514,'1',2935,413,4,5,'2010-03-04 14:42:00',0,'Bonjour<br />\r\n<br />\r\nCet aménagement me convient : je valide donc le nouvel horaire 13h à 16h. <br />\r\n<br />\r\nPour rappel, nous avons programmé un créneau de 5h le 23 mars pour un « nettoyage de printemps » est-ce que cela est compatible avec son agenda ?<br />\r\n<br />\r\nA titre d’information, il semble qu’avec le nouveau fer à repasser il n’y ait plus de problème électrique.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nDelphine Giraud','-2',25500,2),(25452,'0',5781,569,4,0,'2010-03-03 12:28:00',0,'INTERVENANTE VISITE MEDICALE LE 08/03/10 LE MATIN;<br />\r\nLAISSER MSG POUR PROPOSER LE LUNDI APRE\'M DE 13H00 à 16H; <br />\r\nATTENTE DE REPONSE DE LA CLIENTE;','',0,10),(25453,'1',5728,0,3,4,'2010-03-09 12:38:00',0,'BC pas reçu.','-2',24753,2),(25454,'1',5760,0,9,0,'2010-03-03 12:39:00',0,'4H/S FDS LES MATINS','',0,2),(25455,'1',2773,0,4,0,'2010-03-03 12:33:00',0,'EXPLIQUER AU CLIENT QUE LES HORAIRES QU IL IMPOSE EMPECHE MME AGHRABA D AUGMENTER SON TPS DE TRAVAIL ET QU IL FAUDRAIT QU IL ACCEPTE DE DECALER LA PRESTA DU JEUDI A 14H15 14H30 SINON ELLE SERA OBLIGE DE FAIRE ST GELY MONTFERRIER / MONTFERRIER ST GELY<br />\r\n1.04: J\'ai eut le clt pour le lundi de pâques qu\'il avait oublié. j\'ai fait le point avec lui pour les horaires du lundi. Le clt ne souhaite pas avancer les presta mais par contre ok pour décaler si besoin celle du lundi (exple démarrage à 11h15).','',0,9),(25457,'1',5813,0,3,0,'2010-03-03 12:52:00',0,'<br />\r\n2H JEUDI 17H30-19H30. ILS ONT 2H OFFERTES VIA MAIL OFFRE PROMO.','',0,2),(25458,'1',5813,0,3,5,'2010-03-01 12:52:00',0,'','-2',25457,2),(25459,'1',5813,0,3,1,'2010-03-08 17:52:00',0,'Il à reçu notre mail, mais ne l\'a parcouru que brièvement. N\'a pas pris le temps de regarder les termes précis de nos modalités de fonctionnement.<br />\r\nJe lui laisse la semaine pour en prendre connaissance et le rappelle lundi prochain.<br />\r\nIl est ok pour qu\'on prévoit de se rappeler dans 1 semaine. <br />\r\n','-2',25457,2),(25460,'1',5814,0,3,0,'2010-03-03 12:54:00',0,'','',0,2),(25461,'1',5814,0,3,5,'2010-03-03 12:54:00',0,'','-2',25460,2),(25462,'1',5814,0,3,1,'2010-03-08 17:54:00',0,'était occupée, préfére être rappelée demain matin à 10h00','-2',25460,2),(25463,'1',5815,0,3,0,'2010-03-03 12:55:00',0,'ELLE VEUT 6H/MOIS','',0,2),(25464,'1',5815,0,3,5,'2010-03-01 12:55:00',0,'','-2',25463,2),(25465,'1',5815,0,3,1,'2010-03-08 17:56:00',0,'notre offre ne correspond pas à sa demande, pour le moment elle va essayer de trouver une solution pour 6h/mois, si jamais elle doit se résigner à prendre 2h/s elle revient vers nous.','-2',25463,2),(25466,'1',5816,0,3,0,'2010-03-03 13:00:00',0,'','',0,2),(25467,'1',5816,0,3,5,'2010-03-03 13:00:00',0,'','-2',25466,2),(25468,'1',5816,0,3,4,'2010-03-08 13:00:00',0,'avez-vous eu mon mail? invitation au rappel','-2',25466,2),(25469,'1',5817,0,3,0,'2010-03-03 13:16:00',0,'','',0,2),(25470,'1',5817,0,3,4,'2010-03-03 13:16:00',0,'','-2',25469,2),(25471,'1',5817,0,3,3,'2010-03-09 08:00:00',1,'','-2',25469,2),(25524,'0',2896,0,1,0,'2010-03-05 09:47:00',0,'JE RELANCE LA CLIENTE POUR SAVOIR SI ELLE SOUHAITE METTRE UN TERME A SON CONTRAT. A T ON DES NOUVELLES ?','',0,9),(25476,'0',5818,0,3,0,'2010-03-03 14:58:00',0,'INTERESSEE PAR 3 OU 4H PAR SEMAINE / RECO DE M. HERNANDEZ<br />\r\n12.03: Clte trés contente de mme EL EMRANI, j\'ai informé clte du point qualité du 18.03. La clte laissera BdC sur table.<br />\r\n16.03: Mme EL EMRANI me demande si elle ne pourrait pas intervenir chez cette clte le vendredi matin de 9/13h au lieu du jeudi apm. Mess rpdr clte ce jour.<br />\r\nAppel de la clte, cela ne l\'arrange pas car le vendredi matin, il y a du monde.<br />\r\n25.03: VA point qualité chez clt TB.','',0,9),(25478,'0',5819,0,3,0,'2010-03-03 15:01:00',0,'INTERESSEE PAR 2H HEBDO PENDANT 3 MOIS ENVIRON CAR MARI EN DEPLACEMENT ET APRES VERRA SI CONTINUE<br />\r\n11.03: Mmlle SCHMITT le jeudi de 13h30 à 15h30.<br />\r\n11.03: Mess rpdr sur tel fixe clte (pas possible de laisser mess sur portable) pour proposer presta jeudi.<br />\r\n12.03: La clte a confirmé<br />\r\n19.03: Appel sur portable clte => Pas moyen de laisser un message dc j\'envoie 1 mail pour le point qualité.<br />\r\n22.03: Rpse par mail de la clte qui est satisfaite de sa presta. A fait des remarques sur fermeture des armoiresn (sécurité enfants à respecter) + atn au chauffage ds chbre bb (mis à max sans faire exprès). Mais sinon clte satisfaite.<br />\r\nLa clte et Mlle SCHMITT ont convenu 1 pièce à fond/mois.<br />\r\n25.03: Point Mlle SCHMITT ok pour faire clt le vendredi matin et permutter hervo. <br />\r\n25.03: Clte ok','',0,9),(25520,'1',5594,0,4,0,'2010-03-04 18:21:00',0,'','',0,10),(25521,'1',4483,569,4,0,'2010-03-05 08:52:00',0,'Bonjour,<br />\r\nJe vous informe que je serai absent Mardi prochain 9 Mars. Le menage pourra reprendre la semaine suivante.<br />\r\nBien cordialement<br />\r\nJacques Montagne<br />\r\nmaj soft,','',0,10),(25481,'1',5760,0,9,5,'2010-03-03 10:54:00',0,'Madame, Monsieur,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu dans nos services ce jour.<br />\r\n<br />\r\nMerci de bien vouloir nous confirmer à partir de quelle date vous souhaiteriez que les prestations démarrent à votre domicile, ainsi que vos préférences/contraintes jours et horaires.<br />\r\n<br />\r\nNous restons à votre disposition.<br />\r\n','-2',25454,2),(25482,'1',5760,0,9,5,'2010-03-03 15:56:00',0,'DE LA CLIENTE: <br />\r\n<br />\r\nBonjour,<br />\r\n <br />\r\nNous préférerions soit le vendredi, soit le lundi, et idéalement le matin<br />\r\n <br />\r\nMerci<br />\r\nMarie','-2',25454,2),(25483,'1',5760,0,9,1,'2010-03-09 15:58:00',1,'','-2',25454,2),(25484,'1',5732,0,3,1,'2010-03-08 17:14:00',0,'Offre promo. si pas de news','-2',24765,2),(25485,'1',5762,0,3,1,'2010-03-17 17:17:00',0,'attend de connaitre la date d\'opération de sa femme de ménage pour la remplacer. Nous recontacte lorsqu\'il aura ces éléments (vers la FDS prochaine)','-2',25051,2),(25486,'1',5798,0,3,1,'2010-03-08 17:19:00',0,'NRP','-2',25369,2),(25487,'1',5799,0,3,1,'2010-03-03 17:44:00',0,'elle est en vacance pour le moment, reviens samedi. Donc joignable à partir de la semaine prochaine. Dès lundi matin ou après-midi ','-2',25372,2),(25709,'1',5799,0,3,1,'2010-03-09 11:28:00',0,'Elle est occupée, préfère être rappelée à 13h. Elle pensait avoir raccroché et à dit \"ils font chier\"','-2',25372,2),(25489,'1',5800,0,3,1,'2010-03-09 11:50:00',0,'NRP, pas de répondeur.','-2',25375,2),(25490,'1',5801,0,3,1,'2010-03-08 17:55:00',0,'ils ont choisi un autre organisme, reviennent vers nous si jamais ca se passe mal. ','-2',25378,2),(25491,'1',3835,893,5,5,'2010-03-03 19:49:00',0,'Madame,<br />\r\n<br />\r\nJe reviens vers vous afin de faire un point sur la dernière prestation de mme Beye. Après m’être entretenue avec cette dernière vendredi dernier, elle m’a fait part d’un manque de temps rencontré lors des prestations à votre domicile (elle m’a mentionné être restée plusieurs fois entre 10 et 20 minutes de plus pour pouvoir achevé le travail confié). Le 23 février elle a respecté son temps de prestation, soit 4h et par conséquent n’a pas pu tout terminer, d’où votre constat sur la poussière encore existante dans les chambres.<br />\r\n<br />\r\nPour le problème de la clé lors de la prestation du 23 février, mme Beye avait rencontré votre mari le matin qui lui a remis la clé en main propre et lui a demandé de la déposer dans la boite aux lettres en partant, chose qu’elle a faite malgré le refus de votre nounou car pour nos intervenantes les instructions doivent venir soit du client, soit de la société.<br />\r\n<br />\r\nAfin d’éviter à l’avenir ce genre de malentendu, je vous demanderais de bien vouloir utiliser le carnet de liaison prévu à des fins d’échange entre le client et la salariée, ou bien de m’envoyer un mail ou SMS afin que l’on puisse transmettre vos instructions à mme Beye.<br />\r\n<br />\r\nJe vous en remercie par avance, et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25224,2),(25492,'1',2691,843,4,0,'2010-03-04 09:07:00',0,'Par ailleurs, j\'annule les prestations du mardi 9 mars et du mardi 16 mars 2010 réalisées par Mme Djabi Rocky, chez ma mère au 27 rue des Lilas à Longjumeau.<br />\r\nEn revanche, j\'attends vos solutions pour moi d\'ici soir.<br />\r\n<br />\r\nCordialement,<br />\r\nChristine Van Herreweghe<br />\r\n<br />\r\nmaj soft','',0,10),(25493,'0',3054,855,4,0,'2010-03-04 10:46:00',0,'Bonjour,<br />\r\n<br />\r\nA compter du 22 mars 2010 en accord avec Mme Bard j\'interviendrais le lundi de 8h30 à 12h30 .<br />\r\n<br />\r\n<br />\r\nJe viens également vous proposer mes services pour du repassage à mon domicile avez-vous des clients qui pourrais etre interressé ? <br />\r\n<br />\r\nBonne journée<br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(25494,'1',4051,0,1,0,'2010-03-04 10:56:00',0,'Monsieur SINNA Emmanuel<br />\r\nDomicile : 01 42 02 95 30 Portable : 06 94 24 95 50 <br />\r\n<br />\r\nSouhaite annuler définitivement les prestations de son studio à Paris, il souhaite récupérer ses clés cet après midi quand l\'aide ménagère veindra ce jour.Donc dernière prestation ce jour et après plus du tout.<br />\r\n<br />\r\nAppel pour Société MENAGE ET COMPAGNIE<br />\r\n<br />\r\nAppel reçu le jeudi 4 mars 2010 à 10:52<br />\r\n','',0,2),(25495,'1',4051,0,1,1,'2010-03-04 10:57:00',0,'MG : dernière presta ce jour à 13h30, mme Miroud remettra les clés au client + demande envoi courrier par mail pour prise en compte de la résiliation définitive du contrat','-2',25494,2),(25496,'0',1967,1282,4,0,'2010-03-04 11:18:00',0,'Madame<br />\r\nMonsieur <br />\r\nje serai absente du 5 au 20 mars<br />\r\nje souhaite annuler la prestation du 18/3 <br />\r\nje vous remercie<br />\r\nE Legeard<br />\r\n','',0,14),(25498,'1',1184,413,4,1,'2010-03-04 12:22:00',0,'MG : récupérer les clés chez le gardien à partir du 05/03 loge ouverte à partir de 13h + changement jour presta mardi 9h-12h dès le 09/03 (client passe de 2h à 3h pour 1h de repassage, quand son tas aura diminué et qu\'ils pourront reprendre en main leur repassage, il repassera à 2h)<br />\r\n<br />\r\nTrès satisfait des presta de mme Boucherrab, souriante, très agréable, prend des initiatives (nettoyage des vitres alors que les autres personnes ne le faisaient pas)','1',25497,2),(25499,'1',1330,413,4,0,'2010-03-04 12:28:00',0,'Bonjour,<br />\r\n<br />\r\nMme Boucherrab souhaitant travailler plus avec notre société, nous allons devoir procéder à la modification de son planning. Par conséquent, serait-il possible de décaler votre prestation du mardi au mercredi de 15h30 à 18h30 à compter de la semaine prochaine ?<br />\r\n<br />\r\nJe vous remercie par avance de votre retour et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','',0,2),(25500,'1',2935,413,4,0,'2010-03-04 12:29:00',0,'Bonjour,<br />\r\n<br />\r\nMme Boucherrab souhaitant travailler plus avec notre société, nous allons devoir procéder à la modification de son planning. Par conséquent, serait-il possible de décaler votre prestation du mardi de 13h à 16h à compter de la semaine prochaine ?<br />\r\n<br />\r\nJe vous remercie par avance de votre retour et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','',0,2),(25501,'1',3835,893,5,5,'2010-03-04 12:30:00',0,'Bonjour Madame<br />\r\nMerci pour ce retour.<br />\r\nConcernant la clé effectivement mon mari m\'a confirme avoir donne la sienne à Mme Beye. Mais ni moi ni ma nounou n\'etions au courant, d\'où le problème .<br />\r\n<br />\r\nPour les prestations j\'ai à de nombreuses reprises demandé si 4 H étaient suffisantes, mais je n\'ai pas obtenu de réponse.<br />\r\nJe n\'était pas au courant de dépassement de 20 minutes... Ce qui fait beaucoup.<br />\r\nPeut être qu1/2 heure de plus lui permettrait de faire tout le travail demandé.<br />\r\nJe suis d\'accord pour peut être 1 semaine sur 2 faire 1/2 h de plus et voir comment cela se passe.<br />\r\nCeci dit, concernant la prestation de ce mardi, tout a été fait et bien fait, mais je ne sais pas en combien de temps... Je pense pas qu\'elle soit restée plus .<br />\r\n<br />\r\nPouvez- vous lui dire de me faire des retours sur le cahier quand il y a des problèmes afin que je sois au courant et que je puisse y remédier.<br />\r\n<br />\r\nMerci<br />\r\nBonne journée <br />\r\n<br />\r\nValerie Perret Du Cray','-2',25224,2),(25622,'1',2642,915,4,0,'2010-03-08 09:50:00',0,'Nous vous informons que nous annulons la prestation de Mme Tall, du mardi 16 mars.','',0,10),(25503,'1',5645,0,9,1,'2010-03-04 12:48:00',0,'MG : msg laissé sur port cliente pour proposer mme Boucherrab vend 13h-16h à partir du 12/03','-2',24967,2),(25504,'1',5645,0,9,1,'2010-03-08 12:50:00',1,'Confirmer proposition si pas de retour de la cliente','-2',24967,2),(25506,'1',224,912,4,0,'2010-03-04 13:14:00',0,'Bonjour,<br />\r\n<br />\r\nMme Kaczmarska souhaitant effectuer plus d’heures avec notre société, nous sommes amenés à revoir l’aménagement de son planning. Par conséquent, serait-il possible de maintenir vos prestations du lundi et jeudi mais sur un créneau différent, soit de 14h15 à 17h15, à compter de la semaine prochaine ?<br />\r\n<br />\r\nJe vous remercie par avance de votre retour et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie','',0,2),(25507,'1',4527,912,4,0,'2010-03-04 13:21:00',0,'MG : msg laissé sur port cliente pour informer modification planning Ewa à partir du 08/03 car souhaite travailler plus => presta décalée de 11h à 13h. Invitée à nous recontacter si pas possible.','',0,2),(25508,'1',1137,912,4,0,'2010-03-04 13:26:00',0,'MG : msg laissé sur port cliente pour informer modification planning Ewa à partir du 08/03 car souhaite travailler plus => presta décalée de 13h30 à 17h30. Invitée à nous recontacter si pas possible. ','',0,2),(25509,'1',224,912,4,5,'2010-03-04 13:29:00',0,'Bonjour Magalie,<br />\r\n<br />\r\nAucun souci.<br />\r\n<br />\r\nPour nous, l’amplitude horaire des lundis et jeudis est de 11 h 00 à 18 h 30, au milieu vous pouvez choisir ce qui convient le mieux à la société et à Eva.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nPatricia JEUNEHOMME','-2',25506,2),(25510,'1',4769,0,1,0,'2010-03-04 14:10:00',0,'','',0,2),(25511,'1',4769,0,1,1,'2010-03-04 14:10:00',1,'Possibilité Ewa lundi, merc, jeudi 8h-10h','-2',25510,2),(25513,'1',3782,15,7,6,'2010-03-04 15:00:00',1,'je ne pas controle mais je reste avec elle prene dans le presta pour aide pour orgenize le travaile aussi pour motive.Donc elle a travaillye a fond ete a la fin je controle cette bien elle aussi content.Donc je demande fair tout le jour une piece a fond le rest normalmon ete 4 ou 5 chemise a repasse.<br />\r\n','-2',25512,2),(25515,'1',5058,1321,4,0,'2010-03-04 14:43:00',0,'4.03: Mail de lcte m\'informant que vers le10/15.02 elle m\'avait envoyé reglmt facture janvier. Après vérif sur borderau de remise je n\'ai pas vu son chq=> dc jamais reçu.<br />\r\nRpse par mail à la lcte ce jour','',0,9),(25517,'1',5431,1252,5,5,'2010-03-04 17:21:00',0,'Madame,<br />\r\n<br />\r\nNous accusons réception de votre mail en date du 03/03 dans lequel vous nous faites part de la non-présentation de notre intervenante les 23/02 et 02/03.<br />\r\n<br />\r\nNous sommes sincèrement désolés pour ce désagrément et mettons tout en œuvre pour y remédier rapidement. Nous ne sommes malheureusement pas en mesure de vous fournir d’explication à l’heure actuelle sur ces absences car nous ne parvenons pas à joindre l’intervenante.<br />\r\n<br />\r\nNous ne manquerons pas de vous faire un retour rapidement, et vous tiendrons informée des suites données à la réalisation de vos prestations prévues les mardis de 14h à 16h.<br />\r\n<br />\r\nPour la prestation du 23/02, vous trouverez ci-joint un avoir à bien vouloir déduire du règlement de votre facture de février.<br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25516,2),(25518,'1',5431,0,5,1,'2010-03-05 17:22:00',1,'Presta mardi maintenue avec mme SEMEDO ?','-2',25516,2),(25522,'1',5820,0,3,0,'2010-03-05 09:32:00',0,'INTERESSEE PAR 3H HEBDO <br />\r\nSUITE A MA VISITE DU 09.03 RAPPELER LA CLIENTE POUR LUI PROPOSER UNE PRESTA DE 3H LE MATIN DE PREFERENCE EN MILIEU DE SEMAINE MERCREDI OU JEUDI SI POSSIBLE<br />\r\n11.03: Mess rpdr clte pour lui proposer Mlle MORIN le mardi matin (elle intervient l\'apm sur même zone).<br />\r\nJ AI PROPOSE LE MARDI MATIN AVEC MLLE MORIN MAIS LA CLIENTE N EST PAS PRESSEE ET PREFERE VRAIMENT LE JEUDI MATIN / / LA RAPELLER DEBUT DE SEMAINE / ON POURRAIT METTRE BURDET ET CANTONI LE VENDREDI ET CHARBIT LE JEUDI MATIN ???? <br />\r\n15.03: Mess rpdr clte pour proposer Mlle MORIN le jeudi de 9h30 à 12h30 dès le 18.03.<br />\r\n22.03: Pas de nouvelle de la clte je décalle le suivi en fin de sem. pour relancer après une 2nd presta<br />\r\n22.03: Appel de la clte pour faire le point. Elle est contente malgrès de tout de la presta. Mais n\'a pas fait derrière colonne du lavabo sdb + Clte nhje souahite pas que l\'in fasse sa TV car fixée au mur (placo)+ ni la poussière de sa nouvelle lampe boule blanche posée au sol. Il faut faire trés attention à son étagère qui est fixée (du séjour) également au mur.. Elle souhaite que les VITRES=EPÖNGE+RACLETTE<br />\r\n22.03: Mail à Mlle MORIN<br />\r\n23.03: Mlle MORIN m\'a répondu elle a nettoyé la hotte mais avec difficultés! Sinon m\'a informée que la clte est trés exigeante et qu\'elle appréhende l\'autre presta. Je lui ai dit de prendre en compte les remarques de la clte pour la prochaine fois.<br />\r\n26.03/ Point avec mme CHARBIT QUI EST TRES CONTENTE DE SA PRESTA; Mlle MORIN a bien pris en compte les remarques de la clte.','',0,9),(25526,'1',5821,0,3,0,'2010-03-05 10:07:00',0,'','',0,2),(25527,'1',5821,0,3,5,'2010-03-05 10:07:00',0,'','-2',25526,2),(25528,'1',5821,0,3,1,'2010-03-08 10:07:00',0,'Répondeur du boulot: \"RIVE GAUCHE BEAUTé\"<br />\r\nPas de message laissé.','-2',25526,2),(25529,'1',4994,1252,4,0,'2010-03-05 10:23:00',0,'Bonsoir,<br />\r\n<br />\r\nIl semble qu\'y ait un malentendu concernant les dates auxquelles je n\'aurais pas besoin d\'Anna et que je vous ai signalées par téléphone. Ce sont les jeudis 11 et 18 mars. Ce n\'était pas le 4 comme vous l\'avez apparemment dit à Anna. Nous avons convenu avec elle qu\'elle viendrait samedi matin à partir de 10H00 en remplacement de la prestation non effectuée aujourd\'hui.<br />\r\n<br />\r\nCordialement.<br />\r\nIsabelle Lecomte<br />\r\n','',0,2),(25530,'1',4994,1252,4,5,'2010-03-05 10:23:00',0,'Bonjour, <br />\r\n<br />\r\nJe suis assez surprise par ce mail, car j’ai bien communiqué les bonnes dates de vos congés à mme Semedo (ci-joint SMS envoyé le 18/02 : [18/02/2010 16:23:32] Mme LECOMTE absente les 11 et 18/03 (attention il faut faire les prestations avant ces dates là !)).<br />\r\n<br />\r\nIl s’agit plutôt d’une erreur de notre intervenante. Cependant je prends bien en considération que la prestation du 4/3 sera rattrapée le 6/3 de 10h à 12h30.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25529,2),(25531,'0',0,1402,7,1,'2010-03-05 10:37:42',0,'Vérification des références','-2',0,14),(25532,'0',0,1402,7,1,'2010-03-05 15:00:00',1,'','-2',25531,14),(25533,'1',5822,0,3,0,'2010-03-05 10:48:00',0,'','',0,2),(25534,'1',5822,0,3,5,'2010-03-05 10:49:00',0,'','-2',25533,2),(25535,'1',5822,0,3,1,'2010-03-08 10:49:00',0,'Pour l\'instant ils mettent en attente le \"dossier\". Il prendrons contact avec nous lorsqu\'ils auront fait leur choix. Ils ont bien reçu le mail, tout est clair.','-2',25533,2),(25536,'1',5823,0,3,0,'2010-03-05 10:51:00',0,'','',0,2),(25537,'1',5823,0,3,5,'2010-03-05 10:52:00',0,'','-2',25536,2),(25538,'1',5823,0,3,4,'2010-03-08 10:52:00',0,'invitation au rappel.','-2',25536,2),(25539,'1',5824,0,3,0,'2010-03-05 10:54:00',0,'','',0,2),(25540,'1',5824,0,3,5,'2010-03-05 10:54:00',0,'','-2',25539,2),(25541,'1',5824,0,3,4,'2010-03-08 10:54:00',0,'invitation au rappel. Avez-vous eu notre mail? ','-2',25539,2),(25542,'1',5825,0,3,0,'2010-03-05 10:56:00',0,'','',0,2),(25543,'1',5825,0,3,5,'2010-03-05 10:56:00',0,'','-2',25542,2),(25544,'1',5825,0,3,4,'2010-03-08 10:56:00',0,'Invitation au rappel, avez-vous reçu notre mail? ','-2',25542,2),(25545,'1',5826,0,3,0,'2010-03-05 11:00:00',0,'','',0,2),(25546,'1',5826,0,3,5,'2010-03-05 11:00:00',0,'','-2',25545,2),(25547,'1',5826,0,3,1,'2010-03-08 11:00:00',0,'On est plus cher que la femme de ménage de son immeuble qui lui propose des \"tarifs\" plus intéressants. Donc notre offre ne lui convient pas. ','-2',25545,2),(25548,'1',5827,0,3,0,'2010-03-05 11:02:00',0,'','',0,2),(25549,'1',5827,0,3,5,'2010-03-05 11:02:00',0,'','-2',25548,2),(25550,'1',5827,0,3,4,'2010-03-08 11:02:00',0,'Invitation au rappel, avez-vous reçu mon mail? ','-2',25548,2),(25554,'1',5829,0,3,0,'2010-03-05 11:08:00',0,'','',0,2),(25555,'1',5829,0,3,5,'2010-03-05 11:08:00',0,'','-2',25554,2),(25556,'1',5829,0,3,1,'2010-03-08 11:09:00',0,'NRP, pas de messagerie','-2',25554,2),(25557,'1',4994,1252,4,5,'2010-03-05 11:16:00',0,'Merci. Le principal c\'est que la prestation soit effectuée avant mon départ.<br />\r\nCordialement.<br />\r\nIsabelle Lecomte<br />\r\n','-2',25529,2),(25558,'1',4769,0,1,1,'2010-03-05 11:30:00',0,'MG : msg laissé sur n° domicile car absente travail, proposition Ewa lundi, merc, jeudi 8h-10h. Si pose pb pour les horaires et l\'organisation, ns recontacter ...','-2',25510,2),(25559,'1',5830,0,3,0,'2010-03-05 12:31:00',0,'rdv fait. 3H/S mardi matin ou jeudi matin. clés chez gardienne.','',0,2),(25560,'1',5830,0,3,4,'2010-03-05 12:31:00',0,'SR: Message laissé ce jour invitant au rappel','-2',25559,2),(25561,'1',5830,0,3,4,'2010-03-08 12:31:00',0,'BO: invitation au rappel. ','-2',25559,2),(25562,'1',5831,0,3,0,'2010-03-05 12:36:00',0,'','',0,26),(25563,'1',5831,0,3,1,'2010-03-05 12:36:00',0,'Est au travail. Va bénéficier de CESU à son travail, aura certainement des questions à me poser à ce sujet. Souhaite recevoir le devis complet par mail et être rappelé lundi','-2',25562,26),(25564,'1',5831,0,3,5,'2010-03-05 12:37:00',0,'','-2',25562,26),(25565,'1',5831,0,3,4,'2010-03-08 12:37:00',0,'','-2',25562,26),(25566,'1',5832,0,3,0,'2010-03-05 12:48:00',0,'','',0,26),(25567,'1',5832,0,3,4,'2010-03-08 12:48:00',0,'Message invitant au rappel','-2',25566,26),(25568,'1',5836,0,3,0,'2010-03-05 13:02:00',0,'','',0,26),(25569,'1',5836,0,3,5,'2010-03-03 13:02:00',0,'','-2',25568,26),(25570,'1',5835,0,3,0,'2010-03-05 13:04:00',0,'','',0,26),(25571,'1',5835,0,3,5,'2010-03-03 13:04:00',0,'','-2',25570,26),(25572,'1',5834,0,3,0,'2010-03-05 13:05:00',0,'','',0,26),(25573,'1',5834,0,3,5,'2010-03-03 13:05:00',0,'','-2',25572,26),(25574,'1',5833,0,3,0,'2010-03-05 13:07:00',0,'','',0,26),(25575,'1',5833,0,3,5,'2010-03-03 13:07:00',0,'','-2',25574,26),(25576,'1',5833,0,3,4,'2010-03-05 13:08:00',0,'Message invitant au rappel','-2',25574,26),(25577,'1',5836,0,3,1,'2010-03-05 13:08:00',0,'A reçu 4 devis. Va faire son choix principalement sur la base du prix. Recontactera la société qu\'il choisira.','-2',25568,26),(25578,'1',5835,0,3,1,'2010-03-05 13:08:00',0,'Est en train d\'y réfléchir. ','-2',25570,26),(25579,'1',5834,0,3,4,'2010-03-05 13:09:00',0,'Message invitant au rappel','-2',25572,26),(25580,'1',5838,0,3,0,'2010-03-05 13:11:00',0,'','',0,26),(25581,'1',5838,0,3,5,'2010-03-03 13:11:00',0,'','-2',25580,26),(25582,'1',5838,0,3,5,'2010-03-05 13:11:00',0,'Madame,<br />\r\n<br />\r\nNous vous avons récemment adressé un devis concernant des prestations de ménage à votre domicile.<br />\r\n<br />\r\nNous espérons avoir répondu à toutes vos interrogations et nous tenons à votre disposition pour répondre à vos questions. Pour Rappel, vous trouverez ci-après le détail du devis précédemment envoyé :<br />\r\n<br />\r\nPour une prestation hebdomadaire de 4 heures, notre tarif horaire “tout compris” est de 17€50, soit 8€75 après réduction fiscale.<br />\r\n<br />\r\nL\'essentiel du service Ménage & Cie se résume ainsi :<br />\r\n <br />\r\nü Des tarifs clairs, et tout compris : pas de frais de gestion ou de frais annexes.<br />\r\n<br />\r\nü Les femmes de ménage sont recrutées sur la base de critères très sélectifs. Elles sont nos salariées, vous n\'avez aucune démarche administrative à accomplir. <br />\r\n<br />\r\nü Vous pouvez suspendre, ou arrêter définitivement les prestations, en respectant un préavis de 72 heures seulement. <br />\r\n<br />\r\nü Vous réglez le montant des prestations en fin de mois, en fonction des heures réalisées, par chèque, CESU préfinancés, ou prélèvement. <br />\r\n<br />\r\nü Nous assurons le remplacement de votre intervenante en cas de maladie ou congé, dans les plus brefs délais. <br />\r\n<br />\r\nü Nous garantissons la qualité des prestations : Si vous n\' étiez pas satisfaite, nous reviendrions faire gratuitement ce qui n’a pas été ou mal été fait.<br />\r\n<br />\r\nNous nous tenons à votre entière disposition pour toute information complémentaire et vous invitons à consulter les documents ci-joints.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\n<br />\r\nSteeven Roblot<br />\r\nMénage & Compagnie<br />\r\ninfo@menage-et-compagnie.com <br />\r\nTel : 04 91 73 15 34<br />\r\nTel : 06 07 59 91 51','-2',25580,26),(25586,'1',5833,0,3,1,'2010-03-08 13:16:00',0,'Vient d\'avoir un confrère au téléphone. Elle reflechira aux propositions qu\'elle a reçu','-2',25574,26),(25587,'1',5836,0,3,4,'2010-03-19 13:19:00',0,'Message invitant au rappel','-2',25568,26),(25588,'1',5834,0,3,4,'2010-03-08 13:23:00',0,'message invitant au rappel','-2',25572,26),(25589,'1',5838,0,3,5,'2010-03-29 13:29:00',0,'Madame, <br />\r\n<br />\r\nEn réponse à votre demande de devis pour des prestations de ménage et/ou repassage à votre domicile, nous vous avons fait parvenir un e-mail récapitulant notre mode de fonctionnement et nos tarifs. Si vous n’avez toujours pas pris votre décision ou si vous n \'êtes pas pleinement satisfait de votre prestataire actuel, nous vous proposons de tester gratuitement nos services en vous offrant 2 heures de prestation avec l’une de nos intervenante, sans aucun engagement de votre part.<br />\r\n<br />\r\nL\'essentiel du service Ménage & Cie se résume ainsi :<br />\r\n<br />\r\nü Des tarifs clairs, et tout compris : pas de frais de gestion ou de frais annexes.<br />\r\n<br />\r\nü Les femmes de ménage sont recrutées sur la base de critères très sélectifs. Elles sont nos salariées, vous n\'avez aucune démarche administrative à accomplir. <br />\r\n<br />\r\nü Vous pouvez suspendre, ou arrêter définitivement les prestations, en respectant un préavis de 72 heures seulement. <br />\r\n<br />\r\nü Vous réglez le montant des prestations en fin de mois, en fonction des heures réalisées, par chèque, CESU préfinancés, ou prélèvement. <br />\r\n<br />\r\nü Nous assurons le remplacement de votre intervenante en cas de maladie ou congé, dans les plus brefs délais. <br />\r\n<br />\r\nü Nous garantissons la qualité des prestations : Si vous n’êtes pas satisfait, nous revenons faire gratuitement ce qui n’a pas été ou mal été fait.<br />\r\n<br />\r\nFonctionnement :<br />\r\nDans un premier temps, nous conviendrons d\'un rendez-vous de présentation pour évaluer vos besoins et recenser vos consignes sans aucun engagement de votre part. Si vous souhaitez démarrer les prestations, il vous suffit de nous renvoyer le bon de commande dûment complété. Nous conviendrons alors de la date et de l’heure de la première intervention. A la date et aux horaires convenus, votre femme de ménage se rendra à votre domicile pour réaliser la prestation. Elle vous donnera à cette occasion votre carnet de liaison vous permettant de lui laisser vos instructions pour les prestations suivantes.<br />\r\nPour s\'assurer de votre entière satisfaction, nous vous appellerons après la première intervention, et réaliserons un suivi régulier par la suite. <br />\r\nConcernant la réduction d\'impôts, nous vous ferons parvenir avant le 31 Janvier une attestation vous permettant de bénéficier de la réduction fiscale.<br />\r\nN’hésitez pas à nous contacter pour tout complément d\'informations ou pour prendre rendez-vous, soit directement sur mon portable au 06 07 59 91 51, ou au bureau au 04 91 73 15 34.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nSteeven Roblot<br />\r\nMénage & Compagnie<br />\r\n ','-2',25580,26),(25676,'0',2896,0,4,0,'2010-03-08 14:50:00',0,'MESSAGE REPONDEUR POUR INFORMER LE CLIENT QUE NOUS RESILIONS SON CONTRAT CE JOUR /<br />\r\nPOUR INFO IL VOULAIT EMBAUCHER MME GALTIER EN DIRECT !!!<br />\r\nje lui envois sa facture auj','',0,9),(26743,'1',5976,0,3,0,'2010-03-26 15:49:00',0,'3H/S. aspirateur, nettoyage parquet, nettoyage sanitaire, repassage.<br />\r\n4 adultes. 93m²','',0,2),(25590,'0',2283,0,4,0,'2010-03-05 13:44:00',0,'client annule 19/03 + 23/04','',0,14),(25591,'1',2790,0,4,0,'2010-03-05 14:21:00',0,'CONTACT CLIENT LE 5.03 : CELA L ARRANGERAIT D AVOIR UNE PRESTA LE VENDREDI AU LIEU DU JEUDI 11 DONC INTERVERTIR AVEC MOI ET PREVENIR MME MHAMMEDI / SI MME MHAMMEDI PROLONGEE PREVENIR LE CLIENT SUR PORTABLE CAR VOUDRA CERTAINEMENT UN REMPLACEMENT<br />\r\n10.03: J\'ai appelé la clte pour lui confiremr presta de Mme M\'HAMEDI le vendredi au lieu du jeudi matin. Clte ok.','',0,9),(25593,'1',4461,567,4,0,'2010-03-05 14:29:00',0,'5/03 Annul presta clt du mardi 09/03 maj soft.','',0,10),(25594,'1',5842,0,3,0,'2010-03-05 14:29:00',0,'','',0,2),(25595,'1',5842,0,3,5,'2010-03-05 14:29:00',0,'','-2',25594,2),(25596,'1',5842,0,3,4,'2010-03-08 14:29:00',0,'Avez-vous eu mon mail? invitation au rappel','-2',25594,2),(25597,'1',5843,0,3,0,'2010-03-05 14:35:00',0,'INTERESSEE PAR 2*2H PAR SEMAINE / RECO DE MME ANDRE<br />\r\nA ANNULE SON RDV CAR URGENCE NOUS RAPPELERA POUR AUTRE RDV<br />\r\n25.03: Clte ok pour lundi + vendredi 9h30/11h30. Mise ne place de Mme EL AMRIOUI le 2.04<br />\r\n7.04: J\'ai eut la clte qui était occupée, elle me rappellera pour faire le point à l\'agence.<br />\r\n8.04:La clte m\'a rappelé . Elle est trés contente de ses presta','',0,9),(25599,'1',5101,1349,7,0,'2010-03-05 14:42:00',0,'','',0,10),(25600,'1',5101,1349,7,1,'2010-03-05 14:43:00',0,'Suite au mail client le 03/03/10 appel pour refaire point sur prestation.','0',25599,10),(25601,'1',5830,0,3,5,'2010-03-05 15:33:00',0,'','-2',25559,2),(25913,'0',5723,0,1,0,'2010-03-12 14:09:00',0,'CLINETE SATISFAITE DES PRESTATIONS','',0,9),(25849,'0',1902,1370,5,0,'2010-02-26 09:04:00',0,'26/02/10 : clt. pas satisfaite. 1 h offerte<br />\r\nAi proposé le 1/3/10 : une presta de 4 heures gratuite avec BALAN. Le clt n\'a pas souhaité.','',0,12),(25612,'1',5845,1247,7,0,'2010-03-05 16:01:00',0,'','',0,26),(25613,'1',5845,1247,7,1,'2010-03-08 16:01:00',1,'appeler suite absence 05/03','-2',25612,26),(25602,'1',5350,1328,5,0,'2010-03-05 15:42:00',0,'Elle est lente, arrive en retard, et part sans ranger son materiel. Laisse les chiffons sales dans l\'évier, survole et ne nettoie pas dans les coins.Le client souhaite changer d\'intervenante à son retour de congés (dernière semaine de Mars)','',0,26),(25611,'0',0,1247,7,0,'2010-03-05 16:00:00',0,'Absence non justifiée','',0,26),(25604,'1',5350,0,5,1,'2010-03-29 15:48:00',0,'Proposition nouvelle intervenante à partir de cette semaine. Joana le mercredi matin de 9h à 12 h. Le client est OK','-2',25602,26),(25605,'1',4160,1247,5,0,'2010-03-05 15:50:00',0,'La cliente attendait la femme de ménage qui ne s\'est pas présentée. ','',0,26),(25606,'1',4160,0,5,1,'2010-03-05 15:52:00',0,'Plusieurs appels et messages laissés à Joana sans réponse. Appel au client pour l\'en informer.','-2',25605,26),(25609,'0',0,1247,7,0,'2010-03-05 15:59:00',0,'Absence du 5 mars chez Deruaz','',0,26),(25615,'1',5835,0,3,1,'2010-03-23 16:06:00',0,'C\'est fait Monsieur. Merci. Bonne soirée. Racroché','-2',25570,26),(25616,'1',5847,1328,7,0,'2010-03-05 16:08:00',0,'','',0,26),(27477,'1',5831,0,1,1,'2010-04-26 13:39:00',0,'Suite première prestation. Dans l\'ensemble ca s\'est bien passé. Rien de particulier. Elle doit prendre ses marques dans un premier temps. A demandé un carnet de liaison => Cecile l\'amène à la prochaine prestation.','-2',27476,26),(27476,'1',5831,0,1,0,'2010-04-07 13:38:00',0,'','',0,26),(25618,'0',2110,577,4,0,'2010-03-05 16:56:00',0,'Bonjour<br />\r\n<br />\r\nJe vous informe qu\'en raison de travaux à notre domicile, nous avons demandé à Mme Richard de ne pas venir le jeudi 18 mars. Ne sachant pas actuellement la durée totale des ces travaux, nous vous tiendrons au courant pour les jeudis suivants<br />\r\n<br />\r\nSincères salutations<br />\r\n<br />\r\nMr et Mmme Toulemont<br />\r\n<br />\r\n','',0,14),(25619,'1',5645,0,1,0,'2010-03-05 18:50:00',0,'','',0,2),(25620,'1',5645,0,1,1,'2010-03-15 18:50:00',0,'Point après 1ere presta:<br />\r\n<br />\r\nMalheureusement cadre cassé, donc point négatif. Nous lui avons offert 2h sur la prochaine prestation. <br />\r\n<br />\r\nSinon d\'un point de vue qualité de travail c\'est Ok elle continue avec Mme Boucherrab. un peu lente sur cette première prestation, mais efficace. ','-2',25619,2),(25621,'1',5431,1252,5,5,'2010-03-06 11:38:00',0,'Madame, <br />\r\n<br />\r\nSuite à votre mail d’hier, je vous confirme que votre facture vous sera dorénavant adressée par courrier, celle de février sera expédiée lundi.<br />\r\n<br />\r\nConcernant les deux prestations non assurées, il s’agit d’un problème de compréhension et d’interprétation de notre intervenante. En effet, lors de la première prestation à votre domicile, une personne était présente à la fin de sa prestation, elle a donc demandé à cette personne si elle pouvait revenir la semaine suivante. Cette personne lui a dit qu’elle ne savait pas, par conséquent l’intervenante a pensé qu’il s’agissait d’une prestation ponctuelle et ne s’est pas représentée. Elle vous présente toutes ses excuses pour les désagréments que cela a pu engendrer.<br />\r\n<br />\r\nMme Semedo se présentera donc bien ce mardi 9 mars à 14h à votre appartement afin qu’elle puisse récupérer les clés que vous deviez lui confier.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25516,2),(25623,'1',5431,0,5,5,'2010-03-08 10:51:00',0,'C\'est bien noté merci,<br />\r\nChristel Soriano','-2',25516,2),(25943,'0',4739,1152,4,0,'2010-03-15 10:07:00',0,'Je tiens à vous signaler que Madame Le Bris et moi-même nous sommes mises d\'accord pour augmenter momentanément la fréquence de ses passages, avec un premier rajout ce lundi dès 16H15, pour 2 heures. Cela devrait durer 3 à 6 semaines, le temps de consolidation de mes fractures de côtes.<br />\r\n <br />\r\nVous remerciant d\'en tenir compte pour les facturations, je vous prie de recevoir mes salutations distinguées.<br />\r\n <br />\r\nDr Florence Bouckaert<br />\r\n','',0,14),(25626,'1',5848,0,3,0,'2010-03-08 10:59:00',0,'2H/S Appartement 25m²','',0,2),(25627,'1',5848,0,3,5,'2010-03-08 11:00:00',0,'','-2',25626,2),(25628,'1',5848,0,3,4,'2010-03-09 11:00:00',0,'Avez-vous reçu mon mail? invitation au rappel','-2',25626,2),(25629,'1',5849,0,3,0,'2010-03-08 11:03:00',0,'2H/S RDV FAIT. PREFERENCE FDS <br />\r\n','',0,2),(25630,'1',5849,0,3,1,'2010-03-08 11:03:00',0,'NRP','-2',25629,2),(25631,'1',5849,0,3,5,'2010-03-08 11:03:00',0,'','-2',25629,2),(25632,'1',5849,0,3,1,'2010-03-09 11:04:00',0,'nrp','-2',25629,2),(25633,'1',5850,0,3,0,'2010-03-08 11:12:00',0,'2H/S','',0,2),(25634,'1',5850,0,3,1,'2010-03-09 11:12:00',0,'va se faire opérer d\'une rupture des ligaments croisés, donc aura besoin d\'une aide ménagère pendant 3 semaines.<br />\r\nPréfère être rappelée demain à 11h. ','-2',25633,2),(25635,'1',5850,0,3,5,'2010-03-08 11:13:00',0,'','-2',25633,2),(25636,'0',5516,1152,4,0,'2010-03-08 11:24:00',0,'Bonjour<br />\r\n<br />\r\nVendredi, j\'ai travaillé de 15h20/18h35 aux sorinières.<br />\r\nJ\'avais retrouvé le téléphone, j\'ai donc pu pointer en partant<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nMme LE BRIS Sylvie<br />\r\n','',0,14),(25637,'0',2666,1230,7,0,'2010-03-09 11:00:00',0,'','-2',0,21),(25639,'1',5546,0,1,1,'2010-03-08 11:37:00',0,'client ok, tout se passe bien. Penser à insister sur le calcaire de la robinetterie dans la SDB. Sinon ok','-2',24347,19),(25640,'1',2702,0,1,0,'2010-03-08 11:41:00',0,'','',0,19),(25641,'1',2702,0,1,4,'2010-03-08 11:41:00',0,'Alors à l\'issue du passage de Bennet? y\'a t\'il eu du changement? ','-2',25640,19),(25642,'1',2702,0,1,1,'2010-03-10 11:42:00',1,'si pas de nouvelles','-2',25640,19),(25643,'1',5036,0,1,0,'2010-03-08 11:45:00',0,'','',0,19),(39060,'0',6639,0,4,0,'2011-03-03 10:04:00',0,'3.03: Appel de la clte qui ne comprend pas qu\'elle ait qlq chose à payer. Vérif compte client + remise de CESU => Compte client normale - pas d\'erreur commise de notre part.<br />\r\nJe rappelle la clte pour lui confirmer compte client juste. Elle ns adresse son rglmt par chq','',0,9),(25645,'1',5036,0,1,5,'2010-03-08 11:45:00',0,'Du client: stop on arrête avec madame Horigue. (cf mail du 07/03/10 alice da nazare)','-2',25643,19),(25646,'1',5036,0,1,1,'2010-03-08 11:48:00',0,'Bo: Ok bien pris connaissance de votre mail, mais pour le moment je n\'ai pas de solution à vous proposer sauf Ngiese la semaine prochaine en dépannage.<br />\r\nLa cliente revient vers moi.','-2',25643,19),(25647,'1',5036,0,1,1,'2010-03-12 11:49:00',0,'si pas de nouvelle, alors que fait-on?','-2',25643,19),(25648,'0',5664,0,4,0,'2010-03-08 12:14:00',0,'LE CLIENT DOIT ME RAPPELER POUR REPPORTER LA PRESTA A JEUDI OU VENDREDI SINON L ANNULER<br />\r\n11.03/ pAS D4APPEL CLT DC ANNULE SUIVI','',0,9),(25650,'1',5765,0,3,4,'2010-03-08 08:22:00',0,'DE LA CLIENTE: ok pouvez vous me rappeler pour qu\'on prendre RDV','-2',25079,2),(25651,'1',5765,0,3,1,'2010-03-10 12:23:00',0,'Veut qu\'on lui propose un jour et horaire d\'intervention avant de prendre le RDV commercial.<br />\r\n<br />\r\nveut quelqu\'un à 8h00 jour indif. 2h/s.','-2',25079,2),(25652,'1',5738,0,3,3,'2010-03-10 18:30:00',0,'','-2',24793,2),(25653,'1',5521,1214,7,0,'2010-03-08 13:30:00',0,'','-2',0,2),(25654,'1',5521,1214,7,6,'2010-03-08 13:30:00',1,'Dans 2hure le client demande de nettoye toute le sol,wc, frigo <br />\r\nete repasse 3 chemise.<br />\r\nDonc tout ete bien fait.<br />\r\nIl faut contole dans une utre client pour savoir comment elle travail.','-2',25653,2),(25655,'1',3742,893,7,0,'2010-03-08 15:00:00',0,'','-2',0,2),(25656,'1',3742,893,7,6,'2010-03-08 15:00:00',1,'Repassage ;<br />\r\n4 chemise,1 pulle,7 T shirt est 1 pentalon.Il ete bien fait.<br />\r\nMenage;<br />\r\nDans le cuisin sur le hot il y\'avais beaucup de poussier;Je demande pourquoi vous nettoye pas elle ma dit il n\'ya pas de escabeau.Je nettoye.(Il faut demande de client pour achete une petite)Le rest bien fait.<br />\r\nDans le sdb le mirrior ne pas bien nettoye;plinth ne pas nettoye , le rest ca va.<br />\r\nLe wc bien nettoye.<br />\r\nDans le salon le plinth ne pas nettoye,le rest ce va.Dans le chambre poussier fait,bien passe le aspirature mais il y\'avais quel que tach sur le sol, apre ell a nettoye.<br />\r\nMenage est repassage ce va mais il faut controle chez une autre client.','-2',25655,2),(25657,'1',5121,0,1,0,'2010-03-08 12:53:00',0,'Elle souhaite payer par prélèvement, mais est en congés pendant 3 semaines et ne pourra pas nous faire parvenir son RIB avant fin mars. <br />\r\nDonc on prélèvera Février et Mars en même temps.','',0,2),(25658,'1',5121,0,1,1,'2010-03-25 12:56:00',0,'Elle rentre aujourd\'hui, donc elle s\'en occupe ce week-end, de façon à ce que l\'on puisse prélever février et Mars','-2',25657,2),(25659,'1',676,0,7,2,'2010-03-08 12:57:00',0,'<br />\r\nPuteaux, le 08 Mars 2010<br />\r\n<br />\r\n<br />\r\nMonsieur,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué les Lundis 11 Janvier et 15 Février 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : ne pas regarder la télévision pendant la prestation car cela engendre un manque de concentration au travail, nettoyer régulièrement le pare-douche pour ne pas laisser le calcaire s’incruster, penser à bien rincer les produits appliqués pour le nettoyage de la cuisine.<br />\r\n<br />\r\nNous procéderons à un troisième contrôle qualité dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Monsieur, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n <br />\r\n','-2',23257,2),(25660,'1',5749,0,3,1,'2010-03-31 13:02:00',1,'prospect inactif si pas de nouvelles','-2',24928,2),(25661,'1',5699,0,3,1,'2010-03-31 13:10:00',1,'Inactif si pas de nouvelles','-2',24481,2),(25662,'1',5701,0,3,1,'2010-03-31 13:12:00',1,'inactif si pas de nouvelles','-2',24487,2),(25665,'1',5851,0,3,5,'2010-03-08 14:11:00',0,'','-2',25663,26),(25666,'1',5851,0,3,4,'2010-03-09 14:11:00',0,'message invitant au rappel','-2',25663,26),(25667,'0',3932,0,1,0,'2010-03-08 14:11:00',0,'2H5 SUR LA PRESTATION DU 02.03 OFFERTE CAR ON AVAIT FACTURE LA PRESTA DU 26.02 POUR PREAVIS NON RESPECTE MAIS LE PERE DE LA CLIENTE AVAIT ETE HOSPITALISE EN UREGENCE ET NOUS A DEMANDE DE NE PAS LUI FACTURER : OK','',0,9),(25668,'1',5832,0,3,3,'2010-03-09 18:00:00',0,'','-2',25566,26),(25669,'1',5833,0,3,1,'2010-03-19 14:18:00',0,'Très mal aimable. M\'a répondu qu\'elle reprendrait contact avec une société après réflexion. Ne sait pas quand. Ne souhaite pas être rappelée.','-2',25574,26),(25670,'1',5834,0,3,1,'2010-03-19 14:20:00',0,'La cliente n\'a pas reçu notre devis. Elle a signé avec Axeo mais souhaite quand même recevoir notre devis car n\'est pas spécialement liée à cette société. ','-2',25572,26),(25671,'1',5821,0,3,1,'2010-03-09 14:30:00',0,'A demandé à ne pas être dérangé au téléphone. Et à préciser sur sa demande qu\'elle voulait être contactée uniquement par mail!!! merci de respecter','-2',25526,2),(25672,'1',5822,0,3,5,'2010-03-31 14:37:00',0,'offre promo','-2',25533,2),(25673,'1',5684,0,3,1,'2010-03-12 14:41:00',0,'NRP','-2',24367,2),(25674,'1',5823,0,3,1,'2010-03-10 14:46:00',0,'NRP','-2',25536,2),(25675,'1',5824,0,3,1,'2010-03-10 14:49:00',0,'NRP','-2',25539,2),(25677,'1',5825,0,3,1,'2010-03-10 14:52:00',0,'nrp','-2',25542,2),(25678,'1',5830,0,3,3,'2010-03-09 14:54:00',0,'','-2',25559,2),(26457,'1',5726,0,3,3,'2010-04-06 11:30:00',0,'RDV FAIT. VENDREDI APRES MIDI POUR 4H/S','-2',24748,2),(25974,'0',5458,0,4,0,'2010-03-15 13:57:00',0,'15.03/ La clte m\'a appelé pour m\'informer qu\'à compter du mois d\'octobre ils n\'auraient plus besoin des presta de mme lara; On laisse le contrat au nom de CARON jusqu\'au mois d\'août après déménagement (je pense qu\'il y a séparation).','',0,9),(25680,'1',5827,0,3,1,'2010-03-11 15:09:00',0,'NRP','-2',25548,2),(26199,'1',5802,0,3,1,'2010-03-23 18:05:00',0,'nrp','-2',25381,2),(26200,'1',5045,0,1,1,'2010-03-18 18:29:00',0,'MG : msg laissé sur port cliente, toutes nos excuses, compte à jour avec acompte CESU 195€ ce mois-ci','-2',26094,2),(25683,'1',5829,0,3,1,'2010-03-09 16:15:00',0,'Il à notre mail, doit discuter avec sa femme. S\'il à des question, il nous recontacte.','-2',25554,2),(25684,'1',5796,0,3,5,'2010-03-15 16:19:00',0,'offre promo','-2',25360,2),(25685,'1',5797,0,3,1,'2010-03-09 16:21:00',0,'Elle paye sa femme de ménage 11€ de l\'heure avec des CESU banque, et n\'a que 5€ de charges. Elle estime que nos tarifs sont trop cher et ne souhaite pas passer par nous, ni les sociétés concurrents. ','-2',25364,2),(25686,'1',5814,0,3,1,'2010-03-09 10:02:00',0,'Elle n\'est pas en recherche active. Actuellement elle travaille avec O2 et n\'est pas pleinement satisfaite de la qualité des prestations de sa femme de ménage. Elle lui laisse encore une chance ou deux avant de prendre une décision de rupture de contrat ou non. <br />\r\nElle à bien eu notre mail donc se permettra de nous contacter en cas de besoin.','-2',25460,2),(25687,'1',5816,0,3,1,'2010-03-10 18:19:00',0,'NRP','-2',25466,2),(25688,'1',5802,0,3,1,'2010-03-12 18:22:00',0,'NRP','-2',25381,2),(25689,'1',5803,0,3,1,'2010-03-10 18:25:00',0,'nrp','-2',25384,2),(25690,'1',5842,0,3,1,'2010-03-12 18:32:00',0,'NRP','-2',25594,2),(25691,'1',5697,0,3,1,'2010-03-09 18:51:00',0,'si pas de news<br />\r\nNRP','-2',24475,2),(25749,'1',5471,1082,4,0,'2010-03-09 15:40:00',0,'9.03: Appel de la clte qui m\'informe erreur facture. Elle ns aurait adressé 180.00€ en janvier. Vérif compta 180.00€ encaissé le 15.01 mais pas saisie informatiquement. 180-152 = 28.00€. J\'appelle la clte pour informer. On convient qu\'elle ns règlera que la différence soit 48.00€.','',0,9),(25692,'1',5784,0,3,4,'2010-03-15 18:56:00',0,'alors!!! ohhhh ??','-2',25239,2),(25693,'1',5732,0,3,1,'2010-03-31 18:57:00',1,'prospect inactif si pas de nouvelles','-2',24765,2),(25694,'1',5798,0,3,4,'2010-03-09 18:59:00',0,'alors? ','-2',25369,2),(25695,'1',5767,0,3,1,'2010-03-12 19:00:00',0,'offre promo','-2',25084,2),(25696,'1',5767,0,3,1,'2010-03-08 19:00:00',0,'','-2',25084,2),(25697,'1',5195,863,4,0,'2010-03-08 09:20:00',0,'La clte informe VA que mme luluvamu ne respecterait pas la durée de ses presta. Pointage pas complétement régulier, mais atd aux respect des tps! La clte demande si presta peut avoir 1h en + jeudi prochain le 11.03<br />\r\n9.03: J\'ai la clte qui m\'informe que mme luluvamu serait partie 30mn avant la sem. denrière => pas de pointage de fin. La clte me demande si sa presta nnulée peut-e^tre celle du 11 et maintien celle du 18.03 (grève crêche enfant+mari à la maison). J\'appelle Mme LULUVAMU pour cela, qui me dit que non elle a bien respecté les tps de la presta. On convient qu\'elle passera à l\'agence jeudi apm pour faire point sur pointage.<br />\r\nFaire point avec VA + rappeler clte.<br />\r\n12.03: Point VA on déduit 30mn sur cette presta<br />\r\n12.03: J\'ai eut la clte','',0,9),(25699,'1',3532,482,4,0,'2010-03-08 10:06:00',0,'Mme TALEB abste la clte souhaite 1 rplcmt.<br />\r\n9.03: Mess rpdr clte pour lui proposer Mme BAGDADI le 11.03 de 9h à 12h.<br />\r\n10.03: PAS D APPEL DE LA CLTE DC OK. Mme BAGDADI est passer prdre cles à l\'agence.','',0,9),(25701,'0',1879,322,4,0,'2010-03-09 10:47:00',0,'9.03: La clte me demande qu\'on la rappelle car souhaite passer en directe. Vu VA ok même si contexte particulier.<br />\r\n9.03: je laisse 1 mess au clt me demandant de me rappeler.<br />\r\n10.03: La clte m\'a rappelée. Souhaite quiter serena + je dois dire à Mme CALVET de récupérer ses 2h de presta à causes de ses CP.<br />\r\n11.03: Mme CALVET ok pour récupérer le 24 + 31.03.+ mess clte pour info.<br />\r\n23.03: Mess de serena m\'informant que les guebourg mettaient 1 terme à leur contrat après la presta du 24.03. Rappeler jeudi 26.03 SERENA pour confirmer nber d\'heure exacte effectué en faisant la facturation du clt.<br />\r\n25.03: j\'ai eut serena et fait la facture. Dossier clôturé ce jour','',0,9),(25702,'1',5193,1273,4,0,'2010-03-09 10:54:00',0,'Bonjour,<br />\r\n <br />\r\nAbsente la semaine prochaine, je souhaite annuler les 2h de Mme TAHRI le mardi 16/03.<br />\r\nMerci de me confirmer que ma demande a bien été enregistrée.<br />\r\nCordialement,<br />\r\n <br />\r\nFrédérique Lambert','',0,10),(25703,'1',4118,1174,4,0,'2010-03-09 10:55:00',0,'Bonjour,<br />\r\nJe vous informe de l\'annulation de la prestation de Mme Magne ce vendredi 12/03/10. Je vous confirmerai la date de la prochaine prestation car des travaux de plomberie ont lieu actuellement dans notre appartement et il n\'y a pas d\'eau en journée.<br />\r\n <br />\r\n','',0,10),(25704,'1',5814,0,3,5,'2010-03-23 11:08:00',0,'offre promo ','-2',25460,2),(26455,'1',5814,0,3,1,'2010-03-26 15:44:00',1,'inactif si pas de nouvelles','-2',25460,2),(25706,'1',5765,0,3,1,'2010-03-09 11:12:00',0,'nrp<br />\r\n','-2',25079,2),(25707,'1',5689,0,3,5,'2010-03-09 11:14:00',0,'Bonjour Madame Constant, <br />\r\n<br />\r\nNous nous sommes rencontrés le Mardi 9 Férvier à 11h00 à votre domicile pour s\'entretenir au sujet de prestations de ménage.<br />\r\n<br />\r\nJe me permets de revenir vers vous car nous n\'avons toujours pas reçu le bon de commande signé par vos soins, nous ne pouvons donc toujours pas démarrer les prestations.<br />\r\n<br />\r\nCertains élèments vous manquent-ils pour pouvoir prendre une décision? <br />\r\nSachez que je suis à votre disposition pour tout renseignement non abordé lors du rendez-vous commercial.<br />\r\n<br />\r\nBien à vous,','-2',24393,2),(25708,'1',5689,0,3,1,'2010-03-10 11:15:00',0,'nrp','-2',24393,2),(25710,'1',5799,0,3,4,'2010-03-09 13:00:00',1,'NRP. cela ne m\'étonne pas, elle ne doit pas petre en recherche active de femme de ménage. <br />\r\nInvitation au rappel','-2',25372,2),(25711,'1',5800,0,3,5,'2010-03-15 11:33:00',0,'offre promo','-2',25375,2),(25712,'0',795,1200,4,0,'2010-03-09 11:35:00',0,'9.03 Appel de la clte m\'informant qu\'elle mettait 1 terme au contrat car Mlle JUCQUIN a oublié pour la seconde fois de fermer la porte à clef!!! Or ds son quartier il y a bcp de cambriolage. La clte souahite ue l\'on récupère ses cles.<br />\r\nAppeler Mlle JUCQUIN par rapport à celà.','',0,9),(25713,'1',5813,0,3,1,'2010-03-15 11:37:00',0,'alors? avez-vous pris une décision? avez-vous des questions? ','-2',25457,2),(25714,'0',2666,1230,7,0,'2010-03-09 11:00:00',0,'','-2',0,21),(25716,'0',2666,1230,1,0,'2010-03-09 11:41:00',0,'Contrôle du 9 mars. Client est très satisfaite. Travail bien fait. ','',0,21),(25717,'1',5801,0,3,5,'2010-03-31 11:43:00',0,'offre promo','-2',25378,2),(25718,'0',597,0,4,0,'2010-03-09 11:49:00',0,'9.03 clt interessé par remplacement pdt CP de MME MERZI du 15.03 au 28.03. Par contre ne veut + Mme BOUAIFI!!!!!','',0,9),(25719,'1',5761,0,3,1,'2010-04-06 12:06:00',0,'offre promo','-2',25048,2),(25720,'1',2263,864,4,0,'2010-03-09 12:08:00',0,'Bonjour,<br />\r\n <br />\r\nMerci d\'annuler la prestation de ménage du mercredi 17/03/2010 de 12h30 à 15h30.<br />\r\n <br />\r\nCordialement','',0,10),(25721,'1',4711,156,4,0,'2010-03-09 12:08:00',0,'9.03: Informer clte des CP de mme MERZI => éventuellement Mme SCHMITT pourrait y aller suite annul de Mme SOLER<br />\r\nClte ne souhaite pas de rplcmt','',0,9),(25723,'1',5748,0,3,1,'2010-03-31 12:14:00',1,'inactif si pas de nlles','-2',24925,2),(25725,'1',5337,1214,4,0,'2010-03-09 13:21:00',0,'MG : msg laissé sur port cliente pour décaler presta du jeudi de 12h30 à 16h30 à partir de cette semaine pour proposer mme Miroud à Gaulliard ','',0,2),(25726,'1',5337,1214,4,1,'2010-03-12 09:22:00',1,'Relancer pour modif horaires si pas de retour','-2',25725,2),(25727,'1',188,511,4,0,'2010-03-09 13:24:00',0,'MSG CLIENTE 5/3 : souhaite rattraper la presta du 5/4 dates proposées 6, 7 ou 8','',0,2),(25728,'1',188,0,4,1,'2010-03-09 13:26:00',0,'MG : msg laissé sur port cliente pour informe prise en considération de sa demande, pour le moment pas de visibilité pour un éventuel rattrapage car aucun annulation. Sera rappeler d\'ici 10-15 jours pour proposition rattrapage avec mme Ibbou si dispo sinon autre solution','-2',25727,2),(25729,'1',188,511,4,1,'2010-03-23 13:27:00',1,'Proposer solution rattrapage 5/4','-2',25727,2),(25730,'1',2083,1378,7,0,'2010-02-25 15:00:00',0,'','',0,10),(25731,'1',2083,1378,7,6,'2010-02-25 15:00:00',0,'RAS revenir vers cliente dans un mois.','1',25730,10),(25732,'0',5300,1310,4,0,'2010-03-09 13:29:00',0,'9.03: LA CLTE ANNULE LA PRESTA DE DEMAIN','',0,9),(25733,'1',3175,569,7,0,'2010-03-10 13:30:00',0,'','',0,10),(25734,'1',3175,569,7,6,'2010-03-10 10:30:00',0,'CTRL: Prob miroir dans salle de bain, baignoire pas essuyer, montant de mur pour pommeaude douche mal nettoyer reste calcaire. Tour des robinets baignoire à mettre au propre; cuisine four inox rester des traces.A revoir.','1',25733,10),(25735,'1',1549,26,1,0,'2010-03-09 13:31:00',0,'APPEL CLIENTE 8/3 : annule 12/03 + ne trouve plus son ipod et son badge d\'autoroute => voir avec mme Thiam si elle ne les a pas rangé quelque part','',0,2),(25736,'1',5232,1174,7,0,'2010-03-02 09:00:00',0,'','',0,10),(25737,'1',5232,1174,7,6,'2010-03-02 11:00:00',0,'Accompagné Mme Magné pour évaluer la prestation.','-2',25736,10),(25738,'1',0,26,1,1,'2010-03-09 13:32:00',0,'MG : msg laissé sur port pour informer annulation 12/03 + se présenter à 10h au bureau pour entretien annuel (2eme rdv) + savoir si aurait vu ipod et badge chez mme Ducher => demande de nous rappeler','-2',25735,2),(25739,'1',1549,0,1,1,'2010-03-09 13:35:00',0,'MG : msg laissé sur port cliente pour tenir informée demande formulée auprès de mme Thiam, ns la tiendrons au courant dès le retour de mme Thiam','-2',25735,2),(25741,'1',3835,0,5,5,'2010-03-09 14:10:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai bien pris en considération votre accord pour rajouter de façon occasionnelle 1/2h de plus, je vais donc en faire part à mme Beye, ce qui la soulagera je pense lors de certaines prestations et lui permettra de réaliser son travail intégralement.<br />\r\n<br />\r\nJe transmets également à mme Beye votre demande d’échange via le carnet de liaison, ce qui facilitera votre organisation réciproque.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25224,2),(25742,'0',5308,1206,4,0,'2010-03-09 14:14:00',0,'9.03: suite annul de la clte car pblm d\'eau+électricité chez elle la clte me demande si mme schmitt pourrait faire 1h d e+ mardi prochain, du fait qu\'elle ne puisse pas intervenir 1 autre jour.<br />\r\nMme SCHMITT ok pour 1h en + le 16.03. J\'ai eut M. CAPRON pour confirmation de la demande de son épouse.','',0,9),(25743,'1',4199,863,4,0,'2010-03-09 14:16:00',0,'9.03: Appel de Mme LULUVAMU qui me demande d\'arrêter de clt. Car Mme PONS lui demande de faire salle de SAUNA pied nu. Or mme luluvamu porte des chaussons pdt ses presta. Elle me dit que mme PONS lui demande bcp de choses, trés exigeante. Rappel de Mme LULUVAMU qui a parlé avec le mari de la clte. Les choses se sont arrangées.','',0,9),(25744,'1',5618,1252,7,0,'2010-03-09 14:27:00',0,'09/03 appel 13h22 de sa soeur : ne pourra pas aller travailler cet après-midi car elle a du aller récupérer sa fille en urgence à l\'école (elle est venue au bureau ce matin et devait faire la presta à 14h)','',0,2),(25745,'1',5618,1252,7,1,'2010-03-09 14:30:00',0,'MG : msg laissé sur port mme Semedo pour prise en compte msg de sa soeur + attente certificat pour justifier l\'absence','-2',25744,2),(25937,'1',4752,0,9,0,'2010-03-15 09:28:00',0,'','',0,19),(25938,'1',5437,0,9,0,'2010-03-15 09:29:00',0,'','',0,19),(25747,'1',5431,0,4,0,'2010-03-09 15:02:00',0,'','',0,2),(25748,'1',5431,0,4,1,'2010-03-10 15:02:00',1,'Proposer autre intervenante','-2',25747,2),(25750,'0',5498,1316,4,0,'2010-03-09 15:44:00',0,'9.03: Appel de la clte pour annuler le 18.03. Ns faisons le point sur sa presta. Elle est trés contente mais aimerait qu\'elle fasse moins de rangement mais plus de repassage (exple sem. dernière elle a laissé 2 chemises mais avait fait rgmt ds chbre de sa fille. ','',0,9),(25751,'1',5857,0,3,0,'2010-03-09 15:52:00',0,'','',0,2),(25752,'1',5857,0,3,1,'2010-03-09 15:52:00',0,'N\'a pas encore pris le temps de regarder notre mail, mais elle l\'a reçu. <br />\r\nElle reprend contact avec nous dès qu\'elle aura besoins de nos services, si elle nous choisi','-2',25751,2),(25753,'1',5857,0,3,5,'2010-03-08 15:52:00',0,'','-2',25751,2),(25754,'1',5858,0,3,0,'2010-03-09 15:57:00',0,'','',0,2),(25755,'1',5858,0,3,1,'2010-03-12 15:57:00',0,'NRP PAS DE REPONDEUR','-2',25754,2),(25756,'1',5858,0,3,5,'2010-03-08 15:59:00',0,'','-2',25754,2),(25757,'1',5859,0,3,0,'2010-03-09 16:04:00',0,'','',0,2),(25758,'1',5859,0,3,4,'2010-03-12 16:04:00',0,'','-2',25757,2),(25759,'1',5859,0,3,5,'2010-03-08 16:04:00',0,'','-2',25757,2),(25760,'1',2795,0,5,0,'2010-03-09 16:28:00',0,'Arrête avec cette salariée. Pas du fait du travail, mais du fait du comportement. Elle vient bosser quand elle veut.<br />\r\n<br />\r\nIl faut lui trouver quelqu\'un d\'autre. ','',0,19),(25761,'1',4663,1244,4,0,'2010-03-09 16:35:00',0,'9.03: La clte pas contente car on lui a facturé sa presta du 18.02 qu\'elle aurait annulé. Mias pas auprès de ns mais de MMe ROULLOT. VA ok pour geste co facture 2h au lieu de 4h. Clte ok ? Je refais la facture.','',0,9),(25762,'0',2995,0,4,0,'2010-03-09 16:52:00',0,'Client a annulé prestation du 15/02/2010 sans respecter le délai. Exceptionnellement pas prestation pas facturée','',0,21),(25763,'0',5343,0,4,0,'2010-03-09 16:54:00',0,'cliente a annulé prestation du 03/02/2010 sans respecter le délai. Exceptionnellement prestation non facturée','',0,21),(25764,'0',5092,0,4,0,'2010-03-09 16:57:00',0,'Cliente a annulé prestation du 02/03/2010 sans respecter le délai. 1 heure reportée sur prestation du 05/03, et 2 heures non facturées exceptionnellement.','',0,21),(25765,'1',5831,0,3,4,'2010-03-09 17:10:00',0,'Message invitant au rappel','-2',25562,26),(25766,'1',5831,0,3,1,'2010-03-11 17:14:00',0,'Elle est déjà en ligne. Doit me rappeler dans quelques minutes','-2',25562,26),(25767,'1',5851,0,3,1,'2010-03-19 17:16:00',0,'N\'a pas pris le temps de regarder les devis. A répondu au premier appel qui était Axeo. Il paye 18,90 euros avec fourniture des produits.','-2',25663,26),(25768,'1',5848,0,3,1,'2010-03-11 17:23:00',0,'Il à bien reçu notre mail, il le conserve car il à une première prestation de planifiée avec un concurrent demain, et si ca ne se passe pas bien il nous recontacte. ','-2',25626,2),(25769,'1',5849,0,3,3,'2010-03-16 18:30:00',0,'','-2',25629,2),(25770,'1',5850,0,3,1,'2010-03-10 11:00:00',1,'','-2',25633,2),(25771,'1',5728,0,3,1,'2010-03-12 17:35:00',0,'NRP','-2',24753,2),(25772,'1',5799,0,3,1,'2010-03-31 17:36:00',1,'inactif si pas de nouvelles','-2',25372,2),(25773,'1',5821,0,3,5,'2010-03-31 17:44:00',0,'offre promo','-2',25526,2),(25774,'1',5857,0,3,5,'2010-03-31 17:47:00',0,'offre promo','-2',25751,2),(25775,'1',5829,0,3,5,'2010-03-31 17:53:00',0,'offre promo','-2',25554,2),(25776,'0',3948,1402,7,0,'2010-03-09 17:54:00',0,'contrat 5/03 donc renouvellement au 5/05/10<br />\r\ndonc envoyer le doc le 26/04/10','',0,14),(25778,'1',616,1242,4,0,'2010-03-09 17:59:00',0,'trouver une remplaçante','',0,14),(25780,'1',5798,0,3,5,'2010-03-31 18:02:00',0,'offre promo','-2',25369,2),(25781,'1',5697,0,3,4,'2010-03-10 18:03:00',0,'Notre conversation de lundi à été coupée. ALors avez-vous pris une décision? ','-2',24475,2),(25782,'1',5681,0,9,1,'2010-03-09 18:08:00',1,'dire ou on en est','-2',24966,2),(25783,'1',5861,0,3,0,'2010-03-09 18:10:00',0,'','',0,2),(25784,'1',5861,0,3,1,'2010-03-12 18:10:00',0,'Elle à deja fait son choix, qui s\'est porté sur une autre société. En revanche elle aura peut-être besoin des services de l\'agence de toulon. Si tel était le cas elle reviendrai vers nous afin de récupérer les coordonnées de toulon.','-2',25783,2),(25785,'1',5861,0,3,5,'2010-03-09 18:11:00',0,'','-2',25783,2),(25786,'1',5862,0,3,0,'2010-03-09 18:12:00',0,'','',0,2),(25787,'1',5862,0,3,5,'2010-03-09 18:13:00',0,'','-2',25786,2),(25788,'1',5862,0,3,1,'2010-03-12 18:13:00',0,'il est en province et n\'a pas pris le temps de s\'occuper de faire son choix. Il rentre en début de semaine prochaine sur paris, et nous recontacte s\'il à besoin d\'information complémentaire à notre devis. ','-2',25786,2),(25789,'1',2913,0,1,0,'2010-03-09 19:24:00',0,'Monsieur VAN BRABANDT Jean-guillaume<br />\r\nPortable : 06 76 50 70 63 <br />\r\n<br />\r\nDemande a être contacté. N\'a pas souhaité expliquer pourquoi.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 9 mars 2010 à 16:04<br />\r\n','',0,2),(25790,'1',2913,0,1,1,'2010-03-09 19:24:00',0,'MG : client arrête les presta pr pb financiers (diminution d\'activité). Demander à mme Pereira doit déposer ses clés dans la BL + lui envoyer la facture par mail afin qu\'il règle tout','-2',25789,2),(25791,'1',70,7,7,2,'2010-03-09 22:24:00',0,'Mme CAMARA Bintou<br />\r\n15 rue Lefebvre<br />\r\n91350 Grigny<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 9 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 24 février 2010 par BENNET SAMARAKOON chez Madame GRILLOT.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Faire attention qu’il ne reste pas de tâches sur le sol avant votre départ<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n','-2',25328,2),(25792,'1',1563,511,7,2,'2010-03-09 22:30:00',0,'Mme IBBOU Farida<br />\r\n142 rue Danielle Casanova<br />\r\n93200 Saint Denis<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 9 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 1er mars 2010 par BENNET SAMARAKOON chez Madame SAVAGNAC.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Déplacer et nettoyer derrière les objets présents sur le plan de travail de la cuisine<br />\r\n- Penser à vider le grille-pain<br />\r\n- Bien aspirer les poils d’animaux <br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n','-2',25440,2),(25793,'1',2913,836,7,2,'2010-03-09 22:37:00',0,'Mme PEREIRA VARELA Jacinta<br />\r\n31 rue des Chantaloups<br />\r\n93230 Romainville<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 9 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 1er mars 2010 par BENNET SAMARAKOON chez Monsieur VAN BRABANDT.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Retirer régulièrement la poussière présente sur les plinthes dans toutes les pièces <br />\r\n- Penser à nettoyer tous les miroirs<br />\r\n- Nettoyer les tâches éventuelles sur les objets, poubelles, …<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de votre travail dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous comptons sur votre professionnalisme pour améliorer la qualité de vos prestations, et vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n','-2',25442,2),(25794,'1',2595,1377,4,0,'2010-03-10 09:16:00',0,'ATTENTION CLIENTE QUI N\'AIME PAS LE GENS DE COULEUR','',0,10),(25795,'0',1610,567,4,0,'2010-03-10 09:47:00',0,'Par ailleurs, nous serons absents les mercredis 3 et 10 mars. Merci d’annuler les prestations pour ces 2 dates.<br />\r\nmaj soft','',0,10),(25796,'1',4329,657,4,0,'2010-03-10 10:22:00',0,'10/03 annul presta clt par téléphone maj soft,','',0,10),(25801,'1',5865,0,3,0,'2010-03-10 11:08:00',0,'','',0,2),(25802,'1',5865,0,3,5,'2010-03-10 11:09:00',0,'','-2',25801,2),(25803,'1',5865,0,3,4,'2010-03-11 11:09:00',0,'avez-vous eu mon mail? ','-2',25801,2),(25804,'1',5830,0,3,1,'2010-03-17 11:11:00',0,'bc RECU','-2',25559,2),(26226,'1',4147,1321,4,0,'2010-03-19 12:41:00',0,'19.03: Mes rpdr clte pour informer presta de 8h30/10h30 le 23.03.<br />\r\n22.03: Clte ok','',0,9),(25858,'1',5126,1273,4,0,'2010-03-11 12:10:00',0,'Je souhaiterai suspendre la prestation du jeudi 25 mars (9h00 à 11H00).<br />\r\n<br />\r\nMerci par avance de me confirmer la bonne réception de cet email.<br />\r\n<br />\r\nCordialement,<br />\r\nN.GOUT<br />\r\nMAJ SOFT','',0,10),(25805,'0',1955,0,7,0,'2010-03-10 11:15:00',0,'08/03 : annul. sal. abst (mal) = -2h. De R pas de rép.','',0,12),(25806,'0',5279,0,7,0,'2010-03-10 11:19:00',0,'03/03/10 : annul. sal. abst. (mal).','',0,12),(35973,'0',6916,1635,6,0,'2010-11-30 12:59:00',0,'BASE 18/10/2010 :<br />\r\n30/12/2010 : ANNUL. CLT = 1s. CR = 5s (-3h)<br />\r\n20/01/2011 : sal (JOSEPH) abst = -3h<br />\r\n10/03/2011 : ANNUL CLT : -3h. CR = 4s','',0,12),(25808,'0',1367,0,7,0,'2010-03-10 11:21:00',0,'4/3/10 : annul. sal. abst. (mal) = -2h<br />\r\n13/05/10 : FERIE = -2h','',0,12),(25809,'0',3390,1001,4,0,'2010-03-10 11:15:00',0,'CT clte qui dit PB de prestation qui est de - en moins bien faite !!!!!! Gros souci de caractère avc HOAREAU MME HOAREAU donne l\'impression d\'être en colère, ès qu\'on lui demande qque chose oui oui mais mauvaise humeur ... <br />\r\nVERIFIER LA HOTTE en début de presta<br />\r\nbacle le travail<br />\r\nsdb mirroir plein plein de traces<br />\r\nrince la serpillière dans le lavabo <br />\r\n<br />\r\nClte dit que c\'est un travail que fait MME HOAREAU et non un service perso qu\'elle rend..<br />\r\nprogrammé sur agenda verif en DEBUT DE PRESTA /SONIA','',0,10),(25810,'0',5280,0,7,0,'2010-03-10 11:23:00',0,'4/3/10 : annul.sal.abst. (mal) = -3h','',0,12),(25811,'0',4173,0,7,0,'2010-03-10 11:24:00',0,'5/3/10 : annul. sal.abst. (-2h)<br />\r\n14/05/10 : FERIE = -2h','',0,12),(25812,'1',5866,0,3,0,'2010-03-10 11:34:00',0,'','',0,26),(25813,'1',5866,0,3,5,'2010-03-10 11:34:00',0,'','-2',25812,26),(25814,'1',5866,0,3,4,'2010-03-19 11:34:00',0,'Message invitant au rappel','-2',25812,26),(25815,'1',5803,0,3,1,'2010-03-11 11:56:00',0,'NRP','-2',25384,2),(25816,'1',5816,0,3,1,'2010-03-11 11:58:00',0,'a décroché puis raccroché.<br />\r\nNRP','-2',25466,2),(25817,'1',5689,0,3,1,'2010-03-11 17:59:00',0,'','-2',24393,2),(25818,'1',5825,0,3,1,'2010-03-12 12:01:00',0,'nrp','-2',25542,2),(25819,'1',5824,0,3,1,'2010-03-12 12:03:00',0,'nrp','-2',25539,2),(25820,'1',5823,0,3,1,'2010-03-12 12:05:00',0,'occupée, rappeler dans 20 min','-2',25536,2),(25821,'1',5867,0,3,0,'2010-03-10 12:11:00',0,'','',0,26),(25822,'1',5867,0,3,3,'2010-03-10 18:30:00',0,'','-2',25821,26),(25823,'1',1640,1046,4,0,'2010-03-10 12:43:00',0,'10.03: Envoie carnet de liaison suite demande de Mme DUFAY','',0,9),(25824,'1',1563,0,7,2,'2010-03-10 12:56:00',0,'Mlle Savagnac<br />\r\n92 Rue d’Hauteville<br />\r\n75010 PARIS<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 10 Mars 2010<br />\r\n<br />\r\n<br />\r\nMademoiselle,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le lundi 1er Mars 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : déplacer et nettoyer derrière les objets présents sur le plan de travail, penser à vider le grille pain et bien aspirer les poils d’animaux.<br />\r\n<br />\r\nLe contrôle de votre femme a été jugé positif, nous l’avons félicitée pour la qualité de son travail et lui avons demandé de continuer d’assurer des prestations de même qualité chez tous ses clients.<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Mademoiselle, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25440,2),(25825,'1',2796,0,7,1,'2010-03-10 13:22:00',0,'<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le lundi 22 Février 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : déplacer et nettoyer derrière les objets présents dans chaque pièce (cafetière, grille pain, objets sur l’étagère de la salle de bain, etc.). Essuyer les plinthes régulièrement, vérifier qu’il n’y a pas de traces sur le miroir de la salle de bain, organiser de façon optimum son temps de travail pour pouvoir réaliser un maximum de tâches dans le temps imparti.<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations, après vous en avoir informée préalablement.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25100,2),(25826,'0',3906,701,4,0,'2010-03-10 13:43:00',0,'10.03/ Lettre de désistement chq non reçu 6962846 CE de 194.25€ émis le 6.02.10','',0,9),(25827,'1',5058,1321,4,0,'2010-03-10 13:47:00',0,'10.03/ Envoie courrier de renoncement du chq 8540002C de la BP non reçu émis le 4.02.10','',0,9),(25828,'0',5266,1245,4,0,'2010-03-10 13:55:00',0,'10.03/ Courrier de renoncement de chq n°5122712 BNP du 3.02.10','',0,9),(25829,'0',5868,0,4,0,'2010-03-10 14:13:00',0,'10.03. Clte interessée apr 3h/sem.<br />\r\nRdz-vs commerciale le 12.03 à 9h30<br />\r\n15.03: Mlle MORIN ok pour ce nouveau clt le vendredi matin de 9h30 à 12h30.<br />\r\n15.03: mess rpdr clte pour mise en place le 19.03<br />\r\n16.03: La clte confirme la mise en place de Mlle MORIN <br />\r\n22.03: Clte trés contente de la presta de Mlle MORIN. La clte souhaite lui faire part de 2pt points mais rien d\'important, m\'a-t-elle dit.Mail à Mlle MORIN pour info','',0,9),(30743,'1',4025,482,4,0,'2010-06-16 09:40:00',0,'16/06: M. ESCOBAR pas content du tout que MMe TALEB soit à nouveau absente pour enfante malade. Trop d\'absence, client excédé de cela.','',0,9),(25831,'0',5869,0,4,0,'2010-03-10 14:16:00',0,'10.03/ cLT INTERESE PAR 2H/SEM;<br />\r\nRdz-vs comle le 16.03 à 18h - Rdz-vs décallé suite pblm VL de VA. BA ira à ce rdz-vs le 19.03 à 18h00/18h15<br />\r\n22.03: Clt intéressé par prestA en fin de semaine. Qui mettre?<br />\r\nMme HECKER le jeudi matin ok<br />\r\n1ère rpesta le 25.03<br />\r\n29.03: Clt contente de cette première presta. Atn aimerait un roulement éventuellement au niveau des plinthes de son domiciles + envoie carnet de liaison.','',0,9),(25833,'0',5756,1229,4,0,'2010-03-10 14:28:00',0,'10.03: Appel de la clte qui est contente de Mme BOUAIFI. Elle souhaite pour le moment 1 presta ts les 15jrs de 3h.Clte annule le 7.04.<br />\r\n11.03: La clte me demande des inter le 30.03+ 13.04+ 21.04+ 27.04. Je viens de faire le point avec Mme BOUAIFI qui me dit que c\'est vraiment très très sale. Elle ne souhaite pas garder cette clte => Mme BOYER DE CHOISY;iNFOERM LA CLTE SEM; PROCHAINE<br />\r\n18.03: Mess rpdr clte pour informer chgmt d\'inter suite demande d\'1 clt de Mme BOUAIF d\'avoir 1 presta en +. Dc Mme BOYER DE CHOISY pourra également intervenir 1 sem le mardi, 1 le mercredi.<br />\r\n22.03: Pas de nouvelle de la clte dc je maintien telquel<br />\r\n25.03: Point qualité avec clte qui fut contente de la presta de mme boyer/ Elle était arrivée avec retard car s\'était perdue ds rue clte. Mais clte maintient les autres presta.','',0,9),(25835,'0',2896,0,4,0,'2010-03-10 14:42:00',0,'10.03: J\'ai informé pleiade services que ns avions mis un terme au contrat suite aux nombreux messages laissés sans nouvelles, ni rpses aux RAR. Le clt avait informé pleiade du souhaite de prdre qlqun en direct. Mais ils n\'étaient pas informés des pblms que ns avions avec ce clt. Pleiade m\'informe qu\'ils ont cessé leur partenariat avec le CE de DELL.','',0,9),(25856,'0',5875,0,3,0,'2010-03-11 10:55:00',0,'INTERESSEE PAR 2H DE PRESTA HEBDO<br />\r\nRdz-vs prévu le 16.03 à 11h30. Suite panne de VL décallage de la presta au 18.03 à 10h30 <br />\r\n22.03: Clte ok pour démarrage presta le 25.03 à 14h avec MMe BOYER DE CHOISY','',0,9),(25836,'1',5870,0,4,0,'2010-03-10 15:05:00',0,'10.03: Clte interessée par 3h/sem. <br />\r\nRdz-vs comle le 17.03 à 14h.<br />\r\n17.03 J AI INFORME DE L EVENTUEL RETARD<br />\r\n17.03: Clt confirme 3h de presta/sem. Je pense soit à Mme AGRABHA le vendredi de 14h15 à 17h15 ou Mme LIGUORI le jeudi matin de 9h à 12h<br />\r\n18.03: Mlle LIGUORIok pour le jeudi de 9h à 12h à compter du 25.03.<br />\r\n29.03: cLTE TR2S CONTENTE DE SA PRESTA; tb;','',0,9),(25838,'0',0,1404,7,1,'2010-03-10 15:44:38',0,'Vérification des références','-2',0,21),(25839,'0',0,1404,7,1,'2010-03-10 15:00:00',1,'','-2',25838,21),(25840,'1',4012,1046,4,0,'2010-03-10 15:56:00',0,'10.03: Envoie carnet de liaison','',0,9),(25841,'1',4660,451,4,0,'2010-03-10 16:08:00',0,'mmE agrabha fera 1 autre rplcmt chez clte le 11.03.<br />\r\n12.03:Mme AGRABHA laissera les cles de mme pyu chez VA;','',0,9),(27194,'0',5365,1359,4,0,'2010-04-01 14:07:00',0,'1.04: Mme VERRIEZ m\'informe d\'un commun accord avec la clte elle interviendra samedi matin au lieu de vendredi apm.','',0,9),(25843,'1',5361,1082,4,0,'2010-03-10 17:12:00',0,'10.03: Suite absence de Mlle BRACKMAN la clte souhaite 1 rplcmt. Mess clte pour lui proposer Mme BAGDADI vendredi apm à partir de 13h30 pdt 3h.<br />\r\n11.03: Pas de nouvelle de la clte dc doit être ok sinon aurait rappelé. Confirmation auprès de mme bagdadi','',0,9),(26059,'0',5301,0,5,0,'2010-03-17 09:19:00',0,'MESSAGE CLIENT POUR L INFORMER QUE MME HMAMOU AURAIT DU RETARD CAR ELLE A CREVE<br />\r\nElle a fait 10h45/12h45. ','',0,9),(25845,'0',3994,597,5,0,'2010-03-11 08:37:00',0,'N\'est pas contente. Guicheteau ne s\'est pas présentée et n\'a prévenue personne.<br />\r\nElle souhaite avoir une explication et éventuellement changer de personne','',0,14),(25847,'0',2124,1381,5,0,'2010-02-12 08:47:00',0,'12/02/10 : clt. pas satisfaite de la presta de la remplaçante (BOTELHO). Presta offerte (-4h). L\'intervenante n\'a pas fait de TD. N\'a pas Wé 4 h (max :3.5h).','',0,12),(25850,'0',1902,1370,7,0,'2010-03-11 09:05:00',0,'05/03/10 : presta revue avec intervenante (ROLLAND) chez le clt.','',0,12),(25851,'0',5873,0,4,0,'2010-03-11 10:21:00',0,'10.03: ATOOCALL de la clte souhaitant 2h/sem. Clte W de son dom dc sera tjrs présente.<br />\r\n10.03 Rappeler la clte demain matin car doit faire le point avec son conjoint.','',0,9),(25852,'0',5874,0,4,0,'2010-03-11 10:23:00',0,'10.03;: ATOOCALL clte pressé souahitant 2 à 3h/sem de presta.<br />\r\n10.03: Mess rpdr prospect.','',0,9),(25855,'1',4594,0,1,5,'2010-03-11 10:46:00',0,'Bonsoir,<br />\r\n <br />\r\nDepuis le 12 février, j\'ai également eu l\'occasion de discuter avec madame Registe mais aussi avec ma nounou. Les dernières prestations étaient satisfaisantes; je n\'aurai pas hésiter à revenir vers vous si cela n\'avait pas été le cas.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nAnne Pecquery<br />\r\n','-2',24440,2),(25859,'1',5126,1273,4,1,'2010-03-24 12:10:00',0,'ANNUL PRESTA ','-2',25858,10),(25860,'1',4908,1245,5,0,'2010-03-11 12:21:00',0,'11.03/ Mme BARA m\'a appelée pour m\'informer qu\'elle avait cassé le pot à stylo en verre (un verre simple).<br />\r\nMess rpdrt ce jour clte<br />\r\n15.03: Pas d\'appel de la part de la clte<br />\r\n29.03: J\'appelle clte par rapport à cela. Elle n\'aurait pas eut le message. Me dit que ce n\'est pas graves pas de grande valeur. Annule presta ^pdt vacances scolaire. tenir informer la clte sur recrutement','',0,9),(26907,'1',5946,0,3,1,'2010-03-31 16:20:00',0,'alors?','-2',26479,2),(26230,'1',5616,0,4,0,'2010-03-18 14:42:00',0,'SUITE AUX DIVERS OBJETS CASSES PRESTATION OFFERTE<br />\r\n22.03: j informe clte que presta du 18.03 à taux 0.00€','',0,9),(25865,'0',4674,1227,4,0,'2010-03-11 14:25:00',0,'11.03/ Suite perte de clt ns mettons mme boyer de choisy chez ce clt. Elle aura 1 formation lors de la reprise de mme merzi<br />\r\n16.03: Mme BOYER m\'informe que l\'appart fut sale. Elle a fait poussière+sol ds maison.<br />\r\n24.03: Mme BOYER m\'informe que la clef dont elle dispose est la clef du bas. Il lui manque clef du haut ','',0,9),(25866,'1',5388,0,9,1,'2010-03-15 15:40:00',0,'','-2',24815,19),(25867,'0',5432,1323,4,0,'2010-03-11 15:44:00',0,'Bonjour,<br />\r\n<br />\r\nJe fais suite à votre mail concernant les prestations de Mme TISSOT au sein de notre foyer :<br />\r\n<br />\r\nRelationnel  Excellent<br />\r\nRapidité  RAS<br />\r\nQualité du travail  Parfait<br />\r\nMinutie  parfait<br />\r\nRespect des consignes  parfait <br />\r\n<br />\r\nMme TISSOT fait preuve d’initiatives toujours appropriées, elle anticipe sur mes besoins. Elle s’investit dans le repassage sans que je lui demande et je constate qu’elle fait de gros efforts pour l’effectuer parfaitement (sachant que ce n’est pas son point fort je trouve cela très courageux d’autant que j’avais insisté sur le fait qu’elle n’était pas obligée de le faire or chaque semaine elle s’en charge et ce n’est pas pour me déplaire je l’avoue !).<br />\r\n<br />\r\nEn un mot ou plutôt 3 : c’est une perle ! je suis ravie de ses prestations, ma vie a changé depuis que vous vous êtes chargé de cette partie pénible de la gestion du foyer. Encore mille mercis à Mr LARDIERE.<br />\r\n<br />\r\nBien cordialement,<br />\r\n','',0,14),(25868,'1',5876,0,3,0,'2010-03-11 15:46:00',0,'','',0,19),(25869,'1',5876,0,3,1,'2010-03-11 15:47:00',0,'','-2',25868,19),(25870,'1',5876,0,3,3,'2010-03-17 12:30:00',1,'','-2',25868,19),(25871,'1',5877,0,3,0,'2010-03-11 16:06:00',0,'','',0,2),(25872,'1',5877,0,3,1,'2010-03-12 16:06:00',0,'elle à choisi une société moins chère que nous. Si ca ne se passe pas bien elle nous recontacte car elle bien garder nos coordonnées. ','-2',25871,2),(25873,'1',5877,0,3,5,'2010-03-10 16:06:00',0,'','-2',25871,2),(25874,'1',5878,0,3,0,'2010-03-11 16:08:00',0,'2H MERCREDI ENTRE 10H30 ET 18H. ','',0,2),(25875,'1',5878,0,3,4,'2010-03-11 16:09:00',0,'avez-vous eu mon mail? ','-2',25874,2),(25876,'1',5878,0,3,5,'2010-03-09 16:09:00',0,'','-2',25874,2),(25877,'1',5879,0,3,0,'2010-03-11 16:10:00',0,'','',0,2),(25878,'1',5879,0,3,1,'2010-03-12 16:10:00',0,'préfère être rappelé en fin de journée vers 17h30 en fin de semaine prochaine','-2',25877,2),(25879,'1',5879,0,3,5,'2010-03-11 16:11:00',0,'','-2',25877,2),(25880,'1',5865,0,3,1,'2010-03-12 16:31:00',0,'en ligne, rappelez moi dans 10 min','-2',25801,2),(25881,'1',5755,0,1,0,'2010-03-11 16:33:00',0,'','',0,2),(25882,'1',5755,0,1,1,'2010-03-11 16:34:00',0,'Point sur les prestas. <br />\r\nCliente très contente. Surtout je veux la garder, elle est très bien. RAS, on continue avec elle. <br />\r\nMerci de votre appel.','-2',25881,2),(25883,'1',5803,0,3,1,'2010-03-12 16:38:00',0,'nrp','-2',25384,2),(25884,'1',5825,0,3,1,'2010-03-11 16:39:00',0,'nrp<br />\r\n','-2',25542,2),(25885,'1',5760,0,9,5,'2010-03-11 17:16:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous concernant votre demande de prestation auprès de notre société. Nous avons bien pris en considération votre mail dans lequel vous nous avez mentionné votre souhait pour des prestations les vendredis ou lundis matin.<br />\r\n<br />\r\nMalheureusement, pour le moment nous ne sommes pas en mesure de pouvoir répondre à votre demande même sur un autre jour de la semaine.<br />\r\n<br />\r\nNous recevons actuellement des personnes en recrutement et espérons pouvoir donner suite rapidement à votre demande.<br />\r\n<br />\r\nNous vous tiendrons informée régulièrement de l’avancée de nos recherches.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25454,2),(25886,'1',5760,0,9,1,'2010-03-18 17:16:00',1,'Où en sont les recherches ?','-2',25454,2),(25887,'1',5689,0,3,1,'2010-03-12 17:58:00',0,'NRP','-2',24393,2),(25888,'1',5431,0,4,5,'2010-03-11 18:02:00',0,'Bonjour,<br />\r\n<br />\r\nN’ayant pas d’autres disponibilités d’intervenante pour les jours à venir, je vous propose de re-planifier la prestation de mme Semedo à mardi prochain en effectuant un geste commercial, soit une prestation de 2h non facturée. Cette solution peut-elle vous convenir ?<br />\r\n<br />\r\nDans l’attente de votre retour.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25747,2),(25889,'1',5848,0,3,4,'2010-03-22 18:05:00',0,'','-2',25626,2),(25890,'1',5681,0,9,5,'2010-03-11 18:08:00',0,'Madame, <br />\r\n<br />\r\nJe reviens vers vous concernant votre demande de prestation auprès de notre société. Nous avons bien pris en considération votre souhait pour des prestations les vendredis ou jeudis.<br />\r\n<br />\r\nMalheureusement, pour le moment nous ne sommes pas en mesure de pouvoir répondre à votre demande même sur un autre jour de la semaine.<br />\r\n<br />\r\nNous recevons actuellement des personnes en recrutement et espérons pouvoir donner suite rapidement à votre demande.<br />\r\n<br />\r\nNous vous tiendrons informée régulièrement de l’avancée de nos recherches.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24966,2),(25891,'1',5882,0,3,0,'2010-03-11 18:08:00',0,'','',0,26),(25892,'1',5882,0,3,5,'2010-03-11 18:08:00',0,'','-2',25891,26),(25894,'1',5681,0,9,1,'2010-03-18 18:09:00',1,'Où en sont nos recherches ?','-2',24966,2),(25895,'1',5883,0,3,0,'2010-03-11 18:11:00',0,'','',0,26),(25896,'1',5883,0,3,5,'2010-03-11 18:11:00',0,'','-2',25895,26),(25898,'1',5697,0,3,1,'2010-03-16 18:13:00',0,'NRP','-2',24475,2),(25899,'1',5878,0,3,1,'2010-03-12 18:15:00',0,'NRP','-2',25874,2),(25900,'1',5827,0,3,1,'2010-03-12 18:18:00',0,'NRP<br />\r\n','-2',25548,2),(25901,'1',264,0,1,1,'2010-03-11 18:19:00',0,'Rentré mardi, n\'a pas eu le temps de s\'en occuper. Double règlement en 2006 (contrôle fiscal), probablement pour oct 2006 car 2 factures du même montant émises pour ce mois là et règlements en retard. OK va régler sept et nov 09, regarder à quoi correspond le reliquat de juillet','-2',24867,2),(26157,'1',264,0,1,2,'2010-03-18 11:51:00',0,'Mr FLATRES Jean-Charles<br />\r\n102 rue de Picpus<br />\r\n75012 Paris<br />\r\n<br />\r\n<br />\r\nObjet : règlement des factures 2009<br />\r\n<br />\r\n<br />\r\nPuteaux, le 18 mars 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMonsieur,<br />\r\n<br />\r\nNous accusons bonne réception de votre règlement de 560,00€ pour les prestations assurées à votre domicile pour la période du mois de novembre 2009.<br />\r\n<br />\r\nEn revanche, nous avons toujours un solde de facture d’un montant de 528,00€ concernant votre compte client.<br />\r\n<br />\r\nEn effet, comme vous le spécifiez dans votre courrier, les factures de juillet 2009 (FA10650 – 543,96€), septembre 2009 (FA11036 – 490€) et octobre 2009 (FA11288 – 577,50€) ont bien été soldées par le chèque n°9326030 d’un montant de 1611,46€. <br />\r\n<br />\r\nCependant, les factures de mai 2009 (FA9999 – 490€) et juin 2009 (FA10252 – 560€) n’ont été soldées que partiellement avec le chèque n°4253851 d’un montant de 504,50€, règlement duquel est venu se déduire un avoir de 17,50€ pour une heure de prestation non effectuée.<br />\r\n<br />\r\nPour résumer, à ce jour le solde de votre compte client s’élève à : <br />\r\n<br />\r\nFacture de mai 2009 490,00€<br />\r\nFacture de juin 2009 560,00€<br />\r\nAvoir de juin 2009 -17,50€<br />\r\n<br />\r\n= 1032,50€ - 504,50€ = 528,00€<br />\r\n<br />\r\nNous espérons pouvoir mettre à jour votre dossier dans les prochains jours, et restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nNous vous adressons, Monsieur, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER','-2',24867,2),(25903,'1',5711,0,9,5,'2010-03-11 18:33:00',0,'Madame,<br />\r\n<br />\r\nJe reviens vers vous suite à votre demande de prestation de ménage effectuée auprès de notre société.<br />\r\n<br />\r\nJe peux vous proposer une intervenante le vendredi de 13h à 15h à partir du 19/03/2010.<br />\r\n<br />\r\nCette proposition peut-elle vous convenir ?<br />\r\n<br />\r\nDans l’attente de votre confirmation, je reste à votre disposition soit par mail (mgarnier@menage-et-compagnie.com) soit au 06 31 49 42 55.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25180,2),(25904,'1',5711,0,9,1,'2010-03-16 18:33:00',1,'','-2',25180,2),(25905,'1',5677,0,9,0,'2010-03-11 18:53:00',0,'2H MERCREDI (horaires à convenir au retour de congés du client)','',0,2),(25906,'1',5677,17,1,1,'2010-03-11 18:55:00',0,'MG : client pas satisfait, changement d\'intervenante à son retour de congés dans 2 semaines, ns rappelle pour fixer heure d\'intervention car n\'a pas de 2eme badge pour entrer dans l\'immeuble<br />\r\n<br />\r\nSur le travail de mme Jean : impression de travail bien fait mais ça reste superficiel quand on y regarde de plus près, pas rapide (Benoit avait dit lors du rdv commercial que 2h suffisait largement mais elle ne fait rien en plus), demande des clients de faire le dessus du frigo et du four => pas fait, demande mme Jean d\'acheter de l\'anti-calcaire pour l\'évier => clients ont acheté ce qu\'elle voulait mais l\'évier n\'a pas été nettoyé avec pour autant','0',25421,2),(25907,'1',4424,1150,4,0,'2010-03-12 09:52:00',0,'12.03: Appel de mme tironi m\'informant que les clts serait absent. Je n\'ai eut aucune annul. J\'ai laissé mess sur portable de M. + appeler sur fixe(personne)+tel pro idem => maintien facturation. ','',0,9),(25911,'1',5184,1316,4,0,'2010-03-12 12:28:00',0,'12.03: ,mess rpdr clt pour lui demander rib pour sa demande de prélèv.<br />\r\n25.03: Je lreance la clte car je n\'ai pas reçu son RIB. Elle ve me l\'envoyer par @.<br />\r\n25.03: J\'ai bien reçu le RIB=> envoie ce jour courrier bq','',0,9),(25914,'0',4621,0,4,0,'2010-03-12 14:12:00',0,'LE CLIENT VOUDRAIT 5H DE PERSTA HEBDOMADAIRE PENDANT 3 SEMAINES DU 5 AU 24 AVRIL SI POSSIBLE LE MARDI ET LE VENDREDI OU LUNDI JEUDI LE MATIN IMPERATIVEMENT A PARTIR DE 9H / LE TENIR INFORME CETTE SEMAINE DE NOS POSSIBILITES / AURAIT AIME MME BONNETON MAIS CE NE SERA CERTAINEMENT PAS POSSIBLE<br />\r\n17.03: J\'ai eut Mme EL EMRANI elle réflchie car cette demande tombe pdt vacances. or pdt cette période elle aurait souhaité ne travailler que chez ses clts et ne pas faire d\'heures en +.<br />\r\n18.303: Mme EL EMRANIok pour ces 3 sem.<br />\r\nJ\'ai eu le clt épouse dispo à 15h. La rappeler<br />\r\n18.03: J\'ai eut la clte ok pour 9h30/12h mardi +vendredi matin<br />\r\n25.03: ne pas oublier de remettre 1 suivis après mise ne place sur arrêt des presta après la semaine du 25.04 <br />\r\n14.04: J\'ai fait point qualité avec Mme BAUR qui fut ravie de sa prestation avec Mme EL EMRANI! La clte m\'a demandé de la recontacter après le 23.04 afin de savoir si maintien sa presta du 27.04<br />\r\n23.04: J\'ai eut lka clte qui aimerait avoir 1 presta la sem. prochaine. Mme EL EMRANI= dispo lundi & vendredi apm Clte intéressée pour le vendredi 30.04 apm. Mess Mme EL EMRANI afin de savoir si ok et créneau horaire car la clte aimerait 15/17h30. Pas possible pour mme el emerani. Elle me propose le le amrdi mais suite chgmt eschenbrenner pas possible. Clte ne souahite pas de rplçte - ok pour le lundi 3.05 de 9h30 à 12h.<br />\r\n5.05: Pint avec clte. sa femme de ménage reprend son poste demain. Donc interrompt son contrat.','',0,9),(28998,'1',13,0,4,5,'2010-05-06 10:26:00',0,'Oui, je souhaite maintenir la prestation du 12/05.<br />\r\n <br />\r\nmerci<br />\r\n','-2',27976,2),(25916,'1',5885,0,3,0,'2010-03-12 14:26:00',0,'CLIENT INTERESSE PAR 2 OU 3H HEBDO / POSSEDE 2 CHATS<br />\r\n15.03: J\'ai fait le point avec Mlle POIREL qui accepte ce nouveau clt. Faire point avec elle sur les horaires qu\'elle souhaiterait faire + confirmer au clt<br />\r\n17.03: Mess rpdr clt pour informer Mlle POIREL à compter du 19.03 de 14h à 16h.<br />\r\n17.03: Clt confirme mise en place pour le 19.03. PRESTA DE 3H!<br />\r\n19.03: Mise en place de mme laoui<br />\r\n22.03: mess rpdr clt pour point qualité<br />\r\n23.03: Mess de la part du clt pour me dire qu\'il fut satisfait de la presta de mme Laoui!','',0,9),(25918,'1',5825,0,3,4,'2010-03-15 15:15:00',0,'ALORS?','-2',25542,2),(25919,'1',5859,0,3,1,'2010-03-15 15:21:00',0,'NRP','-2',25757,2),(25980,'1',5879,0,3,1,'2010-03-18 17:30:00',0,'Il n\'avait pas reçu notre \"mail-devis\", souhaite qu\'on lui renvoi car il n\'a pas encore pris sa décision.','-2',25877,2),(25920,'1',5700,0,3,5,'2010-03-12 15:23:00',0,'OFFRE PROMO','-2',24484,2),(25921,'1',5700,0,3,1,'2010-03-31 15:23:00',1,'INACTIF SI PAS DE NOUVELLES','-2',24484,2),(25922,'1',5700,0,3,1,'2010-03-31 15:24:00',1,'inactif si pas de nouvelles','-2',24484,2),(25923,'1',5767,0,3,1,'2010-03-31 15:27:00',1,'inactif si pas de nouvelles','-2',25084,2),(25924,'1',5689,0,3,1,'2010-03-15 15:30:00',0,'NRP<br />\r\n','-2',24393,2),(25925,'1',5728,0,3,1,'2010-03-15 15:33:00',0,'Madame à utilisé notre méthode (mettre la clés dans la boite aux lettres) avec une personne qu\'ils ont pris à l\'essai (au black). Résultats: cambriolage, plus de sous, plus confiance, plus envie de passer par nous. ','-2',24753,2),(25926,'1',5878,0,3,1,'2010-03-15 15:34:00',0,'NRP','-2',25874,2),(25927,'1',5765,0,3,1,'2010-03-12 15:39:00',0,'On à personne pour 8h le matin. <br />\r\nOk la cliente va essayer de voir comment elle pourrait s\'organiser pour les clés. Elle nous rappelle à son retour de vacances lorsqu\'elle aura fait le point avec sa gardienne. <br />\r\nElle rentre de congés le 22 Mars.','-2',25079,2),(25928,'1',5765,0,3,3,'2010-03-22 11:00:00',0,'','-2',25079,2),(26443,'0',5894,0,1,0,'2010-03-23 10:29:00',0,'23/02/2010 : première prestation cliente satisfaite - attention au repassage des chemises -','',0,21),(25929,'1',73,463,5,0,'2010-03-11 19:52:00',0,'APPEL MME MOREIRA : a cassé une bouteille de sirop (médoc) lors de la prestation de ce jour chez mme Bellanger','',0,2),(25930,'1',2808,1252,4,0,'2010-03-12 17:13:00',0,'SMS 11/03 suite msg laissé le 09/03 car mme Semedo ne peut plus arriver à 8h30 puisqu\'elle dépose sa fille à l\'école à 8h30 (avant c\'était sa soeur qui la déposait)','',0,2),(25931,'1',2808,1252,4,1,'2010-03-12 17:14:00',0,'MG : msg laissé sur port cliente pour voir si possible de décaler à 9h au lieu de 8h30, rappeler si pas possible : autre créneau ou changement ?','-2',25930,2),(25932,'1',1262,787,5,0,'2010-03-12 17:18:00',0,'APPEL MME MOSS LE 09/03 : pot de cafetière cassé chez mme Garnier lors de la prestation de ce jour, a laissé un mot d\'excuse','',0,2),(25933,'1',1262,787,5,1,'2010-03-12 17:19:00',0,'MG : cliente ok a bien trouvé le mot d\'excuse de mme Moss. Proposition 1h offerte, ok c\'est à peu près le prix du pot !','1',25932,2),(25934,'1',20,1279,5,0,'2010-03-12 18:20:00',0,'Altercation entre Bennet et mme Klein lors de la presta du 10/03 au domicile du client','',0,2),(25935,'1',20,1279,5,1,'2010-03-12 18:20:00',0,'MG : appel cliente pour présenter excuses suite altercation. Aucun souci, les enfants se sont demandés ce qui se passait car mme Klein a crié ! ','1',25934,2),(26253,'1',146,15,7,2,'2010-03-18 16:51:00',0,'Mme EBO Victorine<br />\r\n44 rue des Carrieres<br />\r\n14840 Demouville<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 18 mars 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 3 mars 2010 par BENNET SAMARAKOON chez Monsieur SINELLE.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Déplacer et nettoyer derrière les objets présents dans chaque pièce, notamment les objets présents sur les étagères (salon, salle de bain, …)<br />\r\n- Retirer les tâches présentes sur la table basse du salon et le miroir de la salle de bain<br />\r\n- Ne pas laisser le calcaire s’incruster sur les robinetteries, pare-douche, …<br />\r\n- Organiser de façon optimum votre temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti<br />\r\n<br />\r\nNous procéderons à un second contrôle de votre travail dans les semaines à venir afin de nous assurer de la prise en considération de ces remarques.<br />\r\n<br />\r\nNous comptons sur votre professionnalisme pour améliorer la qualité de vos prestations, et vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\nMagalie GARNIER','-2',25446,2),(25936,'0',3264,0,1,0,'2010-03-14 09:00:00',0,'15/02/10 : 3 h offertes pour calmer les absences de l\'intervenante (BALAN).<br />\r\n<br />\r\n01/02/2011 : propal PREL','',0,12),(25939,'1',5536,0,9,0,'2010-03-15 09:29:00',0,'','',0,19),(25940,'1',845,0,9,0,'2010-03-15 09:30:00',0,'','',0,19),(25941,'1',2795,0,9,0,'2010-03-15 09:30:00',0,'','',0,19),(25942,'1',5036,0,9,0,'2010-03-15 09:31:00',0,'','',0,19),(25944,'0',3986,848,4,0,'2010-03-15 11:54:00',0,'Interv à RDV ce jour à 17h (15/03/10). Fera que 3h sur cette presta( le 15/03/10) et rattrapera 30min le 22/03 et le 29/03.','',0,10),(25947,'1',5738,0,9,0,'2010-03-15 12:34:00',0,'3H. LE MERCREDI A PARTIR DE 13H. c\'est une préférence, pas un impératif.','',0,2),(25948,'1',5738,0,9,5,'2010-03-15 12:34:00',0,'BC reçu:<br />\r\nBonjour Monsieur Bardeiche,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu dans nos services ce jour.<br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires.<br />\r\n<br />\r\nNous restons à votre disposition.<br />\r\n<br />\r\nBien cordialement,','-2',25947,2),(25946,'0',3771,1124,4,0,'2010-03-15 12:31:00',0,'APPEL serena pour annul le 22/03/10; 05/04/10; 26/03/10.<br />\r\n','',0,10),(25949,'1',5738,0,9,1,'2010-03-22 12:34:00',1,'proposition mise en place','-2',25947,2),(25950,'1',5887,0,3,0,'2010-03-15 12:39:00',0,'4H/S. PARIS 19. 1 ADULTE. MENAGE + REPASSAGE','',0,2),(25951,'1',5887,0,3,5,'2010-03-15 12:40:00',0,'','-2',25950,2),(25952,'1',5887,0,3,1,'2010-03-17 12:40:00',0,'C\'est Monsieur qui s\'en occupe, il n\'est joignable qu\'en soirée. <br />\r\nDonc rappeler plus tard.','-2',25950,2),(25953,'1',5888,0,3,0,'2010-03-15 12:43:00',0,'2H/S. MATIN. MÉNAGE PRINCIPALEMENT. APPARTEMENT 35M²','',0,2),(25954,'1',5888,0,3,5,'2010-03-15 12:45:00',0,'','-2',25953,2),(25955,'1',5888,0,3,4,'2010-03-17 12:45:00',0,'','-2',25953,2),(25956,'1',5889,0,3,0,'2010-03-15 13:05:00',0,'3H/S APPARTMENT 60M². MENAGE REPASSAGE + bricolage : refaire la salle de bain en peinture et carrelage changer de douche. <br />\r\net cuisine en peinture','',0,2),(25957,'1',5889,0,3,5,'2010-03-15 13:07:00',0,'','-2',25956,2),(25958,'1',5889,0,3,4,'2010-03-17 13:07:00',0,'pas possible pour le bricolage, en revanche ménage + repassage = OK','-2',25956,2),(25959,'1',5890,0,3,0,'2010-03-15 13:18:00',0,'2H/S 70M² MENAGE','',0,2),(25960,'1',5890,0,3,5,'2010-03-15 13:19:00',0,'','-2',25959,2),(25961,'1',5890,0,3,5,'2010-03-16 13:19:00',0,'reçu du client: <br />\r\n<br />\r\nbonjour,<br />\r\n<br />\r\nnous vous remercions pour votre devis, nous ne manquerons pas de revenir vers vous en cas de question.<br />\r\n<br />\r\nCordialement.<br />\r\n','-2',25959,2),(25962,'0',5101,212,4,0,'2010-03-15 13:20:00',0,'Pour première presta avec Mme Gillet. Client à un empêchement ne pourra pas être là à 13h donc presta commencera à 14h jusqu\'à 16h.(2heures de presta pour le 15/03/10.)Mis ds Soft.','',0,10),(25963,'1',5891,0,3,0,'2010-03-15 13:27:00',0,'2H/S 55M²','',0,2),(25964,'1',5891,0,3,1,'2010-03-16 13:28:00',0,'n\'est pas intéressée, arrêtez de m\'appeler. supprimez mon contact. merci!!','-2',25963,2),(25965,'1',5891,0,3,5,'2010-03-15 13:28:00',0,'','-2',25963,2),(25966,'1',5892,0,3,0,'2010-03-15 13:30:00',0,'2H/S MENAGE','',0,2),(25967,'1',5892,0,3,5,'2010-03-15 13:31:00',0,'','-2',25966,2),(25968,'1',5892,0,3,1,'2010-03-16 13:31:00',0,'NRP','-2',25966,2),(25969,'1',5893,0,3,0,'2010-03-15 13:33:00',0,'2H/S. 1 ADULTE. 100M². ménage à faire dans un appartement de 4 pièces : nettoyage du sol, poussière,un peu de repassage.<br />\r\n','',0,2),(25970,'1',5893,0,3,1,'2010-03-16 13:34:00',0,'NRP','-2',25969,2),(25971,'1',5893,0,3,5,'2010-03-15 13:34:00',0,'','-2',25969,2),(25972,'1',5816,0,3,1,'2010-03-22 13:53:00',0,'NRP','-2',25466,2),(25973,'1',5824,0,3,1,'2010-03-16 13:56:00',0,'NRP','-2',25539,2),(25975,'1',5823,0,3,1,'2010-03-15 14:15:00',0,'Elle veut juste sonder le marché pour connaitre un peu les prix. mais n\'est pas intéressée dans l\'immédiat.<br />\r\n','-2',25536,2),(25976,'1',3662,992,4,0,'2010-03-15 13:59:00',0,'15.03: Mme BUISSON m\'informe qu\'à compter du mois d\'Août 2010 ils n\'habiteraient plus là. MAIS M. CARON y reste jusqu\'au mois d\'Août.J\'ai laissé 1 mess à Mme LARA pour info (je pense que ces clts se séparent).','',0,9),(25977,'1',5684,0,3,1,'2010-03-16 14:03:00',0,'nrp','-2',24367,2),(25978,'1',5858,0,3,1,'2010-03-15 14:07:00',0,'NRP','-2',25754,2),(25979,'1',5858,0,3,1,'2010-03-16 14:07:00',0,'NRP ','-2',25754,2),(25981,'1',5823,0,3,5,'2010-03-31 14:18:00',0,'offre promo','-2',25536,2),(25982,'0',5533,719,4,0,'2010-03-15 14:23:00',0,'15.03: Mess rpdr clte pour faire point avec elle sur éventuelle annulation pour le mois de mars/avril. Mme SINA m\'a informée que la clte lui aurait dit que suite à 1 prise en charge de son conjoint par complémentaire santé, elle ne ferait plus appel à M&C pdt 3 sem environs.<br />\r\n15.03: La clte me confirme ses dates d\'annulations. Reprise le 8.04.10','',0,9),(25983,'1',4374,854,4,0,'2010-03-15 14:26:00',0,'15.03: Mme GOUBIER m\'\" appelé pour réduire d\'1h sa presta. Elle souhaite que 2h/sem au ieu de 3hh dès cette sem. Elle est trés contente de mme NDOUO s\'est pour motif familiale.<br />\r\n15.03:! Mess NDOUO afin de savoir si fait 9h30/11h30 ou 10h30/12h30<br />\r\n15.03: La clte rappelle ça sera à compter du 1er avril 2010<br />\r\n15.03: J\'ai eut mme ndouo qui a bien noté que cela sera à partir du mois d\'avril.','',0,9),(25986,'1',4960,453,4,0,'2010-03-15 14:45:00',0,'Appel clt malade reporte prestation pour le vendredi 19/03 de 11h30 à 13h30. ','',0,10),(25987,'1',2595,472,4,0,'2010-03-15 14:59:00',0,'ATTENTION MME CHATEIGNER NE VEUT PAS DE REMPLACEMENT ANNUL LES PRESTA JUSQU\'AU RETOUR MME BRISOUX.','',0,10),(25988,'0',5071,1229,4,0,'2010-03-15 17:24:00',0,'15.02: Mme BOUAFI m\'informe qu\'elle a convenue avec la clte qu\'elle irait chez elle le mardi 16.03 au lieu du jeudi 18.03 car souahite son apm pour aller à la mairie pour sa fille => absence 2h','',0,9),(25989,'0',0,1405,7,1,'2010-03-15 18:34:42',0,'Vérification des références','-2',0,2),(25990,'0',0,1405,7,1,'2010-03-15 15:00:00',1,'','-2',25989,2),(25991,'0',1260,644,4,0,'2010-03-16 09:45:00',0,'16.03: Mme M\'HAMEDI fait remplacement chez clte. Suite divers pblms (VA pblm de VL + m\'hamedi ne trouve pas)décaller la presta à l apm.<br />\r\nPrévoir de remettre clef à mme calvet<br />\r\n18.03: Mme CALVET passera lundi matin vers 9h15/9h30 chez VA afin de récupérer ses cles','',0,9),(25993,'1',5896,0,4,0,'2010-03-16 10:29:00',0,'16.03: Mme est la tant de Nicolas FOBY. Elle est interessée par 2h/sem. Habite quartier St Clément sur Mtp.<br />\r\nRdz-vs le 18.03 à 17h30.<br />\r\nproposer ce client à mme poirel à partir du 01.04 le lundi am ou jeudi am entre 12h et 16h<br />\r\n22.03: Mess rpdr Mlle POIREL pour l\'informer nouveau clt à compter du 1er avril. Idéalement le lundi puisque les jeudi tous les 15jrs elle a LETOMBE. Quelle horaires? + appeler la clte<br />\r\n23.03: Mlle POIREL ok pou cette presta de 14h à 16h tous les lundi. Démarrage des presta le 1er puis tous les lundi.<br />\r\n7.04: Clte trés contente de la prestation de Mlle POIREL! Elle l\'a trouvée assez débrouillarde<br />\r\n12.04: J\'ai eut Mlle POIREL qui m\'informe qu\'en 2h elle ne peut pas + en faire. Si clte souhaite qu\'elle fasse + ed choses=>augmenter durée de presta','',0,9),(25995,'1',5696,0,3,1,'2010-04-07 10:42:00',0,'si BC pas reçu:<br />\r\n<br />\r\nC\'est pas un oubli, c\'est juste qu\'ils n\'arrivent pas à se mettre d\'accord.','-2',24472,2),(25996,'1',5865,0,3,1,'2010-03-16 12:18:00',0,'elle a reporté un peu... traduction: elle est débordée dans son boulot donc pas le temps de comparer les offres etc. nous rappelra plus tard.','-2',25801,2),(25997,'1',5803,0,3,1,'2010-03-15 12:11:00',0,'NRP','-2',25384,2),(25998,'1',5803,0,3,1,'2010-03-16 12:11:00',0,'NRP','-2',25384,2),(25999,'1',5803,0,3,1,'2010-03-17 12:11:00',0,'NRP<br />\r\n','-2',25384,2),(26000,'1',5861,0,3,5,'2010-03-31 12:14:00',0,'offre promo en éspérant que notre concurrent soit pourri','-2',25783,2),(26001,'0',1843,0,4,0,'2010-03-16 12:16:00',0,'16.03: Mme VEYRAT m\'appelle pour me demander si nous pouvions mettre l\'attestation fiscale 2009 au nom de son conjoint (déclaration séparée). Elle souahite que le contrat soit aun nom de son conjoint ok à compter du 1er mars.','',0,9),(26002,'1',5897,0,4,0,'2010-03-16 12:18:00',0,'16.03 : Conjoint de Mlle VEYRAT. <br />\r\nContrat à compter du 1er mars. <br />\r\nEnvoie ce jour contrat au clt.<br />\r\n9.04:J\'ai eut la clte qui aurait envoyé il y a 1sem le contrat! Je n\'ai rien reçu. <br />\r\n15.04: Je n\'ai tjrs pas reçu le contrat du clt. ,J\'adresse ce jour nouveau Bd C<br />\r\n20.04: Réception ce jour BdC avec demande de prélèvement mais pas de RIB joint dc je laisse par chq<br />\r\n23.04: Envoie courrier demandant le rib<br />\r\n28.04: Appel de la clte qui ns adresse le chq pour le mois de mars. Enverra RIB+CHQ avril dès réception facture avril.<br />\r\nLa clte m\'informe qu\'elle aimerait bien avoir 1 presta de 2h la sem. de l\'ascension. J\'ai appelé mme agrhaba pour lui en faire part. Elle va regarder cela et informera la clte demain qd elle sera chez elle. ','',0,9),(26004,'1',5862,0,3,1,'2010-03-24 12:19:00',0,'alors?<br />\r\nDésolé de ne pas vous avoir rappelé pour vous tenir informé, mais j\'ai choisi une autre société, la dame qu\'ils m\'ont envoyée travaille très bien.','-2',25786,2),(26005,'1',4711,0,1,0,'2010-03-16 12:22:00',0,'1h OFFERTE LE 03.03 EN DÉDOMMAGEMENT D UNE PRESTATION DE MME BOAIFI QUI SELON LA CLIENTE NE FUT PAS SATISFAISANTE !!!','',0,9),(26006,'1',5865,0,3,1,'2010-03-31 12:26:00',0,'alors?<br />\r\nnrp','-2',25801,2),(26012,'0',5899,0,4,0,'2010-03-16 15:03:00',0,'16.03/ Clte interessée par 2x2h/sem.<br />\r\n23.03/ Clte change d\'idée souhaite que 2h/sem avec mem galtier et non + 2x2h avec 2 intervenantes différentes.<br />\r\n24.03: Bon de commande reçu + autorisation de prélèvement<br />\r\n25.03: Clte trés contente','',0,9),(26013,'1',4695,1401,4,0,'2010-03-16 15:27:00',0,'16.03: Mess de la clte m\'informant que pour elle avoir des presta le jeudi amtin pas possible. Ok pour jeudi apm après 13h. => pas de modification car pas possible avec autre clt.<br />\r\nLa clte ns demande si démarrage + tôt afin de rencontrer.<br />\r\n16.03: Mess rpdr clte pour confirmer mise en palce le 19.03<br />\r\n18.03: Pas d\'appel clte dc doit être ok.<br />\r\n22.03: Clte trés contente.','',0,9),(26014,'1',5802,0,3,1,'2010-03-16 15:28:00',0,'NRP','-2',25381,2),(26015,'1',5802,0,3,1,'2010-03-17 15:28:00',0,'nrp','-2',25381,2),(26016,'1',5842,0,3,1,'2010-03-15 15:30:00',0,'NRP','-2',25594,2),(26017,'1',5842,0,3,1,'2010-03-17 15:30:00',0,'notre offre lui parait la plus serieuse et la plus intéréssante. Avant de mettre en place une prestation elle doit régler un problème de clés avec son proprio, dès que c\'est fait elle nous recontacte.<br />\r\nSi toutefois on à pas de nouvelles de sa part d\'ici 2 semaines, il ne faut pas hésiter à la relancer.','-2',25594,2),(26018,'1',2128,15,4,0,'2010-03-16 15:31:00',0,'Monsieur ROUALLAND<br />\r\nPortable : 06 83 63 42 94<br />\r\n92130 ISSY LES MOULINEAUX<br />\r\n<br />\r\nIl a une prestation à 09h00, mais il ne pourra pas être disponible aujourd\'hui pour la recevoir<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 16 mars 2010 à 07:59<br />\r\n','',0,2),(26020,'1',5800,0,3,1,'2010-03-31 15:32:00',1,'INACTIF SI PAS DE NOUVELLES','-2',25375,2),(26021,'1',4991,1258,4,0,'2010-03-16 15:34:00',0,'16.03: Vu VA car Mme BAGDADI fut malade le 1er mars (gastro) mais pas de pointage de démarrage! Dc pas possible d\'ajuster facture clt.','',0,9),(26028,'1',5794,0,3,1,'2010-04-26 15:42:00',0,'offre promo','-2',25331,2),(26024,'1',5813,0,3,1,'2010-03-18 15:38:00',0,'nrp','-2',25457,2),(26025,'0',4705,1334,5,0,'2010-03-16 15:38:00',0,'MME KODJA N EST PAS ALLEE TRAVAILLER SANS NOUS AVERTIR CAR NE SOUHAITE PAS GARDER CE CLIENT (MAISON TROP SALE) : la prochaine fois mettre un avertissement','',0,9),(27446,'1',5520,1395,4,0,'2010-04-07 10:36:00',0,'15.03: DEMISSION DE MME GIRAULT','',0,9),(26319,'1',5929,0,3,0,'2010-03-22 10:12:00',0,'','',0,26),(26029,'1',5842,0,3,1,'2010-03-31 16:01:00',0,'Elle n\'à pas avancer, elle à été débordée par son travail. Donc ne pas hésiter à la relancer à la fin du mois d\'avril, de toute façon elle à décidé qu\'elle travaillerai avec nous. C\'est juste une question de temps. ','-2',25594,2),(26030,'1',5058,1321,4,0,'2010-03-16 16:01:00',0,'16.03: La clte m\'informe qu\'elle souhaite garder Mlle SCHMITT','',0,9),(26031,'0',1335,0,4,0,'2010-03-16 15:57:00',0,'AU LIEU DE 09H30 - 11H30 LA PRESTA AURA LIEU DE 11H15 A 13H15 / LE CLIENT EST OK','',0,9),(26058,'0',4705,0,5,0,'2010-03-09 09:04:00',0,'1 HEURE OFFERTE CAR MME KODJA N A PAS TROUVE LE SEAU NI L ASPI ET N A PAS SUFFISAMMENT DE CHOSES','',0,9),(26036,'0',0,1406,7,1,'2010-03-16 16:45:42',0,'Vérification des références','-2',0,2),(26037,'0',0,1406,7,1,'2010-03-16 15:00:00',1,'','-2',26036,2),(26039,'1',5779,0,3,1,'2010-03-17 16:51:00',0,'nrp','-2',25168,2),(26040,'1',5825,0,3,1,'2010-03-19 17:03:00',0,'NRP','-2',25542,2),(26041,'1',5859,0,3,1,'2010-03-17 17:04:00',0,'nrp','-2',25757,2),(26042,'1',5689,0,3,1,'2010-03-17 17:07:00',0,'nrp toujours pas','-2',24393,2),(26043,'1',5878,0,3,1,'2010-03-16 17:14:00',0,'NRP','-2',25874,2),(26045,'1',5796,0,3,1,'2010-03-31 17:16:00',1,'inactif si pas de nouvelles','-2',25360,2),(26046,'1',5679,0,3,1,'2010-03-31 17:18:00',1,'','-2',24330,2),(26047,'1',5718,0,3,1,'2010-03-23 17:18:00',1,'BC RECU','-2',24714,2),(26048,'0',1587,1015,5,0,'2010-03-16 17:21:00',0,'16.03: Mme BERTHE m\'informe qu\'elle a cassé 1 table \"gigogne\" ce matin en faisant sa presta. Elle a souahité ranger cette table sous celle du dessus, mais en poussant la table a cogné les pied de l\'autre table => le verre a cassé. <br />\r\nJ\'ai eut la clte pour faire le point. Elle va se renseigner auprès d\'un vitrier pour voir si l\'on peut réparer sa table. La lcte ns rappellera à ce sujet. Je lui ai demandé si elle se souvenait où elle avait acheté cette table => table de sa tante (table intemporelle). <br />\r\n30.03: VA a eut la clte. Elles ont fait le point. la clte cherche aussi de son côté. Dès que ns validons qlqun l\'appeler.<br />\r\n14.04: VA a eut la clte concernant le remplacement de Mme BERTHE. Mise en place de Mlle FRIMANE le 26.04 à 9h15. Elle ira toute seule.<br />\r\n22.04: La clte m\' a appelée pour me dire qu\'elle annulé des date sen mai + qu\'elle avait reçu son 2nd devis pour sa table de 125.00€. Dc opte pour celui à 75.00€. Doit le recontacter. Elle avancera les frais et ns adressera la facture par la suite.<br />\r\n10.05: Je n\'ai tjrs pas reçu facture cliente =< j\'arrête le suivi. A réception de facture effectuer remboursement<br />\r\n04.06: SINISTRE REGLE PAR CHEQUE','',0,9),(27094,'0',0,1427,7,1,'2010-03-31 15:00:00',1,'','-2',27093,27),(26050,'1',5645,0,1,4,'2010-04-06 17:31:00',0,'Point après 3ème presta','-2',25619,2),(26051,'1',3835,893,7,0,'2010-03-16 11:00:00',0,'','-2',0,2),(26052,'1',3835,893,7,6,'2010-03-16 11:00:00',1,'Passage au domicile de la cliente suite à demande de la salariée car charge de travail trop importante, et ne s\'entend pas avec la nounou. <br />\r\n<br />\r\nVue avec la cliente pour rajouter 30min de plus si nécessaire, cliente OK => est consciente que quelque fois la quantité de repassage est importante et que si elle veut tout faire cela nécessite du temps en plus (laisser un mot dans carnet de liaison qd reste en plus et prévenir la sté)<br />\r\n<br />\r\nPresta de ce jour : repassage OK (pas de chemises), bas OK, reste 1h pour faire le haut (3 chbres, bureau, sdb => entretenu et rangé donc nécessite peu de temps)','-2',26051,2),(26054,'0',0,1407,7,1,'2010-03-16 19:44:33',0,'Vérification des références','-2',0,44),(26055,'0',0,1407,7,1,'2010-03-16 15:00:00',1,'','-2',26054,44),(26056,'1',5337,0,4,1,'2010-03-16 17:19:00',0,'MG : 3eme msg laissé sur port cliente pour savoir si modif horaires possible ou pas','-2',25725,2),(26057,'1',5337,0,4,1,'2010-03-16 18:13:00',0,'APPEL CLIENTE : modif pas possible car souhaite voir la personne le matin avant de partir (mme Miroud a la clé et voit très rarement la cliente en arrivant!)','-2',25725,2),(26061,'1',5901,0,3,0,'2010-03-17 10:29:00',0,'4H/S. 2 ADULTES. CENTRALE VAPEUR','',0,2),(26062,'1',5901,0,3,5,'2010-03-17 10:29:00',0,'','-2',26061,2),(26063,'1',5901,0,3,1,'2010-03-19 10:29:00',0,'il est en réunion ne souhaite pas être rappelé, il nous rappellera si besoin.','-2',26061,2),(26064,'1',5902,0,3,0,'2010-03-17 10:32:00',0,'100M². UN CHAT.Nous sommes à la recherche d\'une personne sérieuse, ponctuelle, , discrète et de confiance pour 4h de ménage/repassage par semaine.','',0,2),(26065,'1',5902,0,3,5,'2010-03-17 10:32:00',0,'','-2',26064,2),(26066,'1',5902,0,3,4,'2010-03-19 10:32:00',0,'','-2',26064,2),(26067,'1',5043,0,1,0,'2010-03-17 10:36:00',0,'Elle à payé par CESU en ligne le 6 Mars pour un montant de 165€. Elle à reçu une confirmation d\'encaissement le 15 Mars. ELle voulait s\'assurer que nous avions bien reçu le réglement.','',0,2),(26068,'1',5043,0,1,1,'2010-03-19 10:37:00',0,'Tenir informée la cliente de la réception ou non de son réglement.<br />\r\n<br />\r\nOn ne l\'a pas reçu, on vous tien au courant','-2',26067,2),(26069,'1',5904,0,3,0,'2010-03-17 10:40:00',0,'','',0,2),(26070,'1',5904,0,3,5,'2010-03-17 10:40:00',0,'','-2',26069,2),(26071,'1',5904,0,3,1,'2010-03-19 10:40:00',0,'NRP PAS DE REPONDEUR','-2',26069,2),(26072,'1',5905,0,3,0,'2010-03-17 10:45:00',0,'2H/S. 55M²','',0,2),(26073,'1',5905,0,3,5,'2010-03-17 10:45:00',0,'','-2',26072,2),(26074,'1',5905,0,3,1,'2010-03-19 10:45:00',0,'Elle à reçu 4 propositions dont la notre, elle en attend une 5ème. Et fera le point sur offres proposées dés samedi. <br />\r\nElle revient vers nous en début de semaine prochaine, que ce soit positif ou négatif. ','-2',26072,2),(26075,'1',5906,0,3,0,'2010-03-17 10:49:00',0,'Repassage de chemise et ménage dans notre appartement de 3 pièces 43m2 (aspirateur, balai, poussière, salle de bain/toilette à laver)<br />\r\n','',0,2),(26076,'1',5906,0,3,5,'2010-03-17 10:50:00',0,'','-2',26075,2),(26077,'1',5906,0,3,1,'2010-03-19 10:50:00',0,'était occupée, préfère être rappelée ce soir dès 18h30','-2',26075,2),(26078,'1',5907,0,3,0,'2010-03-17 10:53:00',0,'3H/S. 37m²','',0,2),(26079,'1',5907,0,3,5,'2010-03-17 10:53:00',0,'','-2',26078,2),(26080,'1',5907,0,3,5,'2010-03-19 10:53:00',0,'PLUSIEURS ECHANGES DE MAIL.','-2',26078,2),(26081,'1',5908,0,3,0,'2010-03-17 10:56:00',0,' 4h/s. 4 adultes. 80 m²','',0,2),(26082,'1',5908,0,3,5,'2010-03-17 10:56:00',0,'','-2',26081,2),(26083,'1',5908,0,3,1,'2010-03-19 10:56:00',0,'\"je suis au travail et puis, ma demande est annulée\"','-2',26081,2),(26085,'1',5909,0,3,5,'2010-03-17 10:59:00',0,'','-2',26084,2),(26086,'1',5909,0,3,1,'2010-03-19 10:59:00',0,'Elle est ok pour les infos de notre devis, tout est bien clair. Et se permettra de nous rappeler ou de nous contacter par mail en cas de besoin. <br />\r\n','-2',26084,2),(26087,'0',5100,1349,4,0,'2010-03-17 10:57:00',0,'Bonjour, J\'ai une de vos intervenantes, Mme Sokona, qui passe à mon domicile une fois par semaine pour 3 heures, et ce le vendredi. Je vais devoir travailler de mon domicile le vendredi 19 Mars 2010. Est-ce possible de décaller son passage au jeudi ? Si non, dans ce cas, nous annulons la prestations du 19 Mars, et redémarrerons le vendredi 26 Mars. Merci de bien vouloir me confirmer la faisabilité ou non de cette demande sur l\'adresse mail suivante : alexandra.droniou@free.fr Cordialement,<br />\r\nmaj soft','',0,10),(26088,'1',5910,0,3,0,'2010-03-17 11:08:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nRepassage pour : 2 adultes<br />\r\n2 enfants<br />\r\nType de fer : Fer à vapeur<br />\r\nType de bien : Appartement<br />\r\nSurface : 72 m carré<br />\r\nAnimaux : Chat<br />\r\n1 cochon dinde :)<br />\r\nPréf. pour les interventions : Jeudi,','',0,2),(26089,'1',5910,0,3,5,'2010-03-17 11:08:00',0,'','-2',26088,2),(26090,'1',5910,0,3,4,'2010-03-19 11:08:00',0,'','-2',26088,2),(26171,'0',5745,0,4,0,'2010-03-18 13:49:00',0,'LA SECONDE PRESTA AVEC MME POIREL S EST BIEN PASSEE MAIS VEUT CHANGER DE JOUR ET PASSER AU MERCREDI MATIN OU AM : MME BOUAIFI EST OK ET POURRAIT COMMENCER DES LA SEMAINE PROCHAINE LE PLUS TOT POSSIBLE EST LE MIEUX POUR ELLE SOIT 12H30 SINON 13H SINON 13H30 / SI LA CLIENTE VEUT LE MATIN ON AURAIT UNIQUEMENT MME BOYER ???? <br />\r\n19.03: Clte confirme presta le mercredi => Mme BOUAIFI le mercredi apm de 14h à 17h<br />\r\n22.03: Mess rpdr + j\'ai eut la clte ok pour 14h. Mais doit tout de même me confirmer car aurait 1 cour entre midi & deux mais ne sait pas quand.Elle souhaite que BA resta avec elle lors de la mise en place pour qu\'il entende ce qu\'elle souhaite en 3h et qu\'il n\'y ait pas de soucis <br />\r\n25.03: Trés contente de Mme BOUAIFI! Horaire = 14h15/17h15.','',0,9),(26091,'0',5884,532,1,0,'2010-03-17 14:45:00',0,'17/03/10 : message bv suite 1ere prest','',0,21),(26092,'1',5830,0,9,0,'2010-03-17 14:54:00',0,'MARDI MATIN OU JEUDI MATIN. CLES CHEZ LA GARDIENNE','',0,2),(26093,'1',5830,0,9,1,'2010-03-22 14:54:00',1,'mise en place','-2',26092,2),(26094,'1',5045,0,1,0,'2010-03-17 14:54:00',0,'APPEL CLIENTE : les 400€ de CESU de novembre 2009 ne sont tjs pas pris en compte car elle a été prélevée dernièrement (fact dec prélevée alors qu\'elle avait un acompte avec les CESU)','',0,2),(26095,'1',5045,0,1,1,'2010-03-17 14:55:00',0,'MG : msg laissé sur port cliente pour informée que sa demande a bien été prise en compte, mail envoyé au responsable et attente du retour pour lui dire ce qu\'il en est ...','-2',26094,2),(26096,'1',5045,0,1,1,'2010-03-18 14:56:00',1,'Qu\'en est-il acomptes, prélèvements, ...?','-2',26094,2),(26097,'1',5911,0,3,0,'2010-03-17 14:58:00',0,'70M². 3H/S','',0,2),(26098,'1',5911,0,3,5,'2010-03-17 14:58:00',0,'','-2',26097,2),(26099,'1',5911,0,3,1,'2010-03-19 14:58:00',0,'','-2',26097,2),(26100,'1',5762,0,3,1,'2010-03-29 15:00:00',0,'ALORS LES DATES?<br />\r\n A trouver une autre solution. ','-2',25051,2),(26101,'1',5763,0,3,1,'2010-03-19 15:04:00',0,'Trouve cela trop cher. N\'arrive pas à intégrer qu\'avec la réduction fiscale ca ne lui coute pas plus cher que d\'embaucher au black.','-2',25074,2),(26102,'1',5653,0,3,1,'2010-03-29 15:08:00',0,'NRP','-2',24092,2),(26103,'1',5890,0,3,4,'2010-03-24 15:12:00',0,'alors??','-2',25959,2),(26592,'1',5890,0,3,1,'2010-03-30 15:57:00',0,'nrp','-2',25959,2),(26104,'1',5711,0,9,5,'2010-03-12 14:13:00',0,'Bonjour Madame Garnier,<br />\r\n<br />\r\nMerci pour votre email.<br />\r\nJe m\'attendais en fait à avoir une proposition de votre part pour une plage horaire plutôt le jeudi ou le mercredi, car j\'avais cru comprendre que le vendredi était très demandé et ce n\'était pas une priorité pour moi.<br />\r\n<br />\r\nCeci dit, cette date peut me convenir pour les 2 mois qui viennent environ. En effet, ayant juste eu un bébé et étant actuellement en congé maternité, je suis assez flexible. Par contre, une fois que le bébé sera gardé par sa nounou avec un autre enfant, un début de ménage à 13h sera un peu tôt ds l\'après-midi pour nous.<br />\r\n<br />\r\n=> Que recommandez-vous ? Commencer pour les 2 mois qui viennent avec ce jour et cet horaire puis adapter ?<br />\r\n=> Par ailleurs, dans les 2 mois qui viennent, il y a au moins 2 vendredis où je ne serais pas sur Paris, or je souhaiterais, si possible, avoir qd même une prestation ménage ces semaines là. Comment procédez-vous ?<br />\r\n=> Enfin, pourrez-vous me donner le nom de la personne qui interviendra chez moi ?<br />\r\n<br />\r\nEn vous remerciant par avance pour votre retour,<br />\r\nCordiales salutations,<br />\r\n<br />\r\nGuillemette VILMINT<br />\r\n06 62 83 92 03<br />\r\n','-2',25180,2),(26105,'1',4663,1244,4,0,'2010-03-17 15:17:00',0,'17.03: Mail clte informant qu\'elle annulait la 1ère sem. de vacances de pâques + tout le mois d\'août.<br />\r\nLe clte souahiterait avoir 1 presta de rplcmt pour le jeudi de l\'ascension le 13.05<br />\r\n3.05: Mail à Mlle VALLESPIR afin de savoir si serait ok pour presta de remplacement le11 ou 12.05 chez mme MILLET<br />\r\n4.05: Mess rpdr Mlle VALLESPIR afin de savoir si serait ok pour presta mercredi apm et vendredi apm pour mme lecointe.<br />\r\n5.05: Mlle VALLESPIR ok pour presta Millet mercredi ou mardi<br />\r\n7.05: La clte ne souhaite pas de rplcmt. Par contre trés contente du petit mot pour les congés clt.','',0,9),(26107,'1',5711,0,9,1,'2010-03-17 15:20:00',0,'MG : ok pour merc 9h-11h avec mlle BOSSIO, comme ça il n\'y aura pas besoin d\'effectuer de changement 2 mois plus tard ...','1',25180,2),(26110,'1',5892,0,3,1,'2010-03-17 15:50:00',0,'NRP','-2',25966,2),(26111,'1',5892,0,3,4,'2010-03-18 15:50:00',0,'','-2',25966,2),(26112,'1',5893,0,3,1,'2010-03-17 15:51:00',0,'NRP<br />\r\n','-2',25969,2),(26113,'1',5893,0,3,4,'2010-03-18 15:51:00',0,'','-2',25969,2),(26114,'1',5816,0,3,4,'2010-03-17 15:54:00',1,'ALORS?','-2',25466,2),(26115,'1',5816,0,3,1,'2010-03-16 15:54:00',0,'NRP<br />\r\n','-2',25466,2),(26116,'1',5824,0,3,4,'2010-03-17 15:57:00',0,'ALORS?','-2',25539,2),(26117,'1',5824,0,3,1,'2010-03-22 15:57:00',0,'nrp','-2',25539,2),(26118,'1',5684,0,3,1,'2010-03-17 15:59:00',0,'NRP','-2',24367,2),(26119,'1',5684,0,3,4,'2010-03-18 15:59:00',0,'alors???','-2',24367,2),(26120,'1',5858,0,3,1,'2010-03-17 16:01:00',0,'NRP<br />\r\n','-2',25754,2),(26121,'1',5858,0,3,1,'2010-03-18 16:01:00',0,'il à annulé sa demande pour des raisons budgétaires. Merci de bien vouloir en tenir compte. <br />\r\n','-2',25754,2),(26122,'1',5849,0,3,4,'2010-03-24 16:01:00',0,'BC PAS ENCORE RECU. MANQUE DES INFOS?','-2',25629,2),(26123,'1',5697,0,3,1,'2010-03-17 16:03:00',0,'NRP<br />\r\n','-2',24475,2),(26124,'1',5697,0,3,4,'2010-03-18 16:03:00',0,'','-2',24475,2),(26125,'1',5803,0,3,4,'2010-03-18 16:04:00',0,'','-2',25384,2),(26126,'1',5887,0,3,1,'2010-03-18 19:06:00',0,'c\'est le baby sitter. Il faut rappeler plus tard.','-2',25950,2),(26127,'1',5888,0,3,1,'2010-03-19 15:12:00',0,'de la cliente sans laisser de message','-2',25953,2),(26128,'1',5889,0,3,1,'2010-03-22 16:13:00',0,'vu qu\'on fait pas le bricolage, elle va d\'abord chercher une société qui fait les deux, sinon au pire elle fera faire le ménage par nous, et le bricolage par une autre société.<br />\r\nElle revient vers nous s\'il y a besoin','-2',25956,2),(26129,'1',5802,0,3,4,'2010-03-18 16:14:00',0,'','-2',25381,2),(26130,'1',5779,0,3,1,'2010-03-18 16:14:00',0,'N\'est toujours pas intéressée, lorsqu\'elle aura fait son choix elle revient vers nous, ce n\'est pas utile de la contacter sans cesse!','-2',25168,2),(26383,'1',5859,0,3,4,'2010-03-22 16:18:00',0,'','-2',25757,2),(26132,'1',5689,0,3,4,'2010-03-18 16:17:00',0,'youhouuuu!!! que fait-on?','-2',24393,2),(26133,'0',5208,719,4,0,'2010-03-17 16:18:00',0,'17.03: Clte abste Mme SINA a patienté 20mn devant chez la clte => pers dc maitien facturation.<br />\r\nMess clte ce jour pour informer que Mme SINA s\'était présentée et qu\'il n\'y avait pers.<br />\r\n18.03: Rpse de la clte par mail m\'informant qu\'elle avait dépose ses cles ds notre BaL afin que Mme SINA les récupère sans ns en informée. J\'ai récupéré les cles à l\'agence. Mail clte pour lui dire que ça ne fonctionne pas comme cela. Que l\'on facture la presta. Rpse de la clte qui conteste sa facturation, car elle avait dit à Mme SINA que si abste=> cles déposé à l\'agence. Or pas d\'info à l\'agence de la part de cette clte, dc ns ne pouvions pas deviner!!!! Vu VA on coupe la poire ne deux on facture 1h30 sur les 3h.<br />\r\n22.03: Mail de la clte me demandant 1 presta le 24.03 (nouvelle alternance). SMS à MMe SINA pour info que je dispose des cles ','',0,9),(29057,'1',5878,0,3,4,'2010-03-16 18:36:00',0,'de la cliente: j\'ai reçu tous vos documents merci mais je reprendrais contact avec vous en temps voulu. Pour le moment ce n\'est pas une urgence.','-2',25874,2),(26847,'1',5517,86,4,0,'2010-03-29 12:30:00',0,'Madame AURIAC Cecile<br />\r\nDomicile : 01 55 48 76 51 Portable : 06 80 06 18 17<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nIl devait y avoir une prestation le 5 et demande a être contactée pour savoir comment ce la se passe.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 29 mars 2010 à 10:28<br />\r\n','',0,2),(26134,'0',5445,104,4,0,'2010-03-17 17:25:00',0,'17.03: Clte va vivre ds sa propriété sur Pérols à compter du week-end de pâques. Clte pas trés contente de mme HMAMOU.<br />\r\nAdresse Mas Cantgrill 3 avenue de Montpellier à ,Pérols.<br />\r\nMme EL EMRANI est ok pour cette presta 7.4km de porte à porte.<br />\r\n23.03: clte met un bémol pour ses presta. Annule sa presta de demain. Envisage une reprise de ses presta en avril sur pérols mais qu\'à la fin du mois. Souhaite 1 pers qui sache faire du gros ménage (maison de campagne familiale). Exple huisserie, four...','',0,9),(29421,'1',2703,0,4,4,'2010-05-18 12:18:00',0,'la proposition ne lui convient pas','-2',29009,2),(26136,'0',5472,339,5,0,'2010-03-17 17:30:00',0,'17.03: Appel de Mme BARA m\'informant qu\'elle a cassé 1 pt vase blc ds la salle de bain du clt.<br />\r\nMess rpdr clt<br />\r\n19.03: J\'ai eut le clt suite absence de mme BARA car enfant malade. M. FOURMY tr&s content des presta de de Mme BARA. Clte me dit que son vase est d\'IKEA, dc pas besoin de faire fonctionner l\'assurance. <br />\r\n12.04: Je relance le clt car çà ce jour il ns doit 1003.00€ J\'ai eut le clt pas contente que je l\'informe que son dossier risque de passer au contentieux. Clt de mauvaise foie, VA a lui a laissé 1 mess sur son tel à ce sujet. Il lui avait dit qu\'il lui adresserait son RIB par mail. PAS Reçu. VA a renvoyé son dernier mail au clt (car la 1ère adresse était incorrecte). Clt de retour le 28.04<br />\r\n3.05/ Pas facture envoie autorisation de prélèvement<br />\r\n6.05 Je viens d\'avoir le clt qui m\'informe qu\'il va payer par chèque. Il serait rentré que le week-end dernier.<br />\r\n12.05: Pas de nouvelle de ce clt. Point BA ok pour envoie courrier RAR, que je posterai seulement le 14.05.10<br />\r\n14.05: Courrier envoyé en RAR<br />\r\n27.05: Pas de réception de règlement ni de retour du RAR<br />\r\n2.06: BA a relancé le clt<br />\r\n3.06: retour du RAR du clt à défaut d\'être aller le chercher<br />\r\n ','',0,9),(26207,'1',5918,0,3,0,'2010-03-19 10:38:00',0,'','',0,26),(26138,'1',904,339,4,0,'2010-03-18 09:41:00',0,'18.03: Mme ABBA a 1 pblm de VL dc ne pourra pas assurer ses presta du jour.','',0,9),(26140,'1',1951,864,4,0,'2010-03-18 10:15:00',0,'Bonjour,<br />\r\nPourriez-vous svp annuler la prestation de Mlle Komorowska à notre domicile le vendredi 2 avril?<br />\r\nJe vous remercie.<br />\r\nCordialement,<br />\r\nC. Soubirou<br />\r\nmaj soft','',0,10),(27272,'0',3948,1421,4,0,'2010-04-02 14:07:00',0,'RENOUVELER PÉRIODE D\'ESSAI POUR LE 30/05 DONC ENVOYER AU 19/05','',0,14),(26721,'1',219,0,9,1,'2010-03-26 12:55:00',0,'Msg laissé sur port cliente pour proposer mme DA SILVA mardi 8h30-11h30 dès le 30/03','-2',25059,2),(26722,'1',219,0,9,1,'2010-03-26 14:59:00',1,'Oui ou non pour le 30/03 ?','-2',25059,2),(26720,'1',219,0,9,5,'2010-03-18 17:54:00',0,'Bonjoru, <br />\r\n<br />\r\nNous avions eu je crois également un monsieur qui faisait bien le ménage, n\'est-il pas dispo ? <br />\r\n<br />\r\nLa seule ocntrainte que nosu ayons est le fait qu\'elle/il puisse arriver à 8h30 à la maison n\'importe quel jour de la semaine même si idéalement, nous prefererions que ce soit en fin de semaine.<br />\r\n<br />\r\nJe compte sur vous pour nous trouver quelqu\'un très rapidement car avec les enfants, ca commence à devenir lourd d\'avoir personne.<br />\r\n<br />\r\nMerci par avance.<br />\r\n<br />\r\nCarolien Delmonico-Gaulliard','-2',25059,2),(26144,'1',5737,1336,1,1,'2010-03-18 10:54:00',0,'Elle n\'a pas reçu sa facture, on la lui renvoi par courrier.<br />\r\n<br />\r\nEn profite pour dire qu\'avec la femme de ménage ca se passe super super super bien:<br />\r\nGentille, efficace, ponctuelle... la totale!','-2',24964,2),(26145,'1',5914,0,3,0,'2010-03-18 11:15:00',0,'3H/S','',0,2),(26146,'1',5914,0,3,5,'2010-03-18 11:15:00',0,'','-2',26145,2),(26147,'1',5914,0,3,4,'2010-03-22 11:16:00',0,'','-2',26145,2),(26148,'1',5915,0,3,0,'2010-03-18 11:18:00',0,'4H/S','',0,2),(26149,'1',5915,0,3,5,'2010-03-18 11:19:00',0,'','-2',26148,2),(26150,'1',5915,0,3,4,'2010-03-22 11:19:00',0,'','-2',26148,2),(26151,'1',5892,0,3,1,'2010-03-22 11:33:00',0,'NRP','-2',25966,2),(26152,'1',5827,0,3,1,'2010-03-18 11:36:00',0,'Elle est en réunion toute la journée. Elle préfère être rappelée un soir à partir de 18h30, sauf ce soir!','-2',25548,2),(26153,'1',5827,0,3,4,'2010-03-19 18:37:00',0,'','-2',25548,2),(26155,'1',5893,0,3,1,'2010-03-23 11:42:00',0,'nrp','-2',25969,2),(26369,'1',5914,0,3,4,'2010-03-29 15:15:00',0,'','-2',26145,2),(26156,'1',264,0,1,2,'2010-03-17 11:49:00',0,'Règlement de 560€ reçu le 27/03 (fact nov 2009) avec courrier mentionnant que son compte est à jour, alors qu\'il doit encore 528€','-2',24867,2),(26158,'1',264,0,1,1,'2010-04-01 11:53:00',1,'Relance si solde pas reçu','-2',24867,2),(26159,'1',4768,787,7,2,'2010-03-18 12:04:00',0,'Mme MOSS Jacqueline<br />\r\n18 rue Thomas Couture<br />\r\n95400 Villiers le Bel<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 18 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 3 mars 2010 par BENNET SAMARAKOON chez Monsieur CAYREL.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Contrôler qu’il ne reste pas de tâches sur le sol de la cuisine avant de quitter le domicile du client<br />\r\n- Penser à nettoyer le miroir de la salle de bain<br />\r\n- Frotter la baignoire et le carrelage dans la salle de bain afin de bien retirer les traces de savon<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER','-2',25444,2),(26160,'1',5684,0,3,1,'2010-03-22 12:12:00',0,'NRP','-2',24367,2),(26255,'1',5923,0,3,0,'2010-03-19 17:05:00',0,'','',0,26),(26256,'1',5923,0,3,5,'2010-03-19 17:05:00',0,'','-2',26255,26),(26257,'1',5923,0,3,1,'2010-03-22 17:05:00',0,'N\'est pas intéressé, c\'est trop cher.','-2',26255,26),(26300,'1',5906,0,3,1,'2010-04-06 18:38:00',0,'Elle n\'a toujours pas pris sa décision. Ils ont reçu pas mal de proposition. Revient vers nous que ce soit positif ou négatif.','-2',26075,2),(26301,'1',860,0,1,0,'2010-03-19 18:49:00',0,'Déménagement en avril','',0,2),(26302,'1',860,0,1,3,'2010-04-21 18:30:00',1,'RDV FAIT VENDREDI 3H HORAIRES INDIF.<br />\r\n<br />\r\n8 RUE DU RENDEZ-VOUS<br />\r\nPARIS 12 éme','-2',26301,2),(26258,'0',2995,768,7,0,'2010-03-22 11:30:00',0,'','-2',0,21),(26260,'0',5343,1317,7,0,'2010-03-10 11:45:00',0,'','-2',0,21),(36484,'1',6893,1526,7,6,'2010-12-08 13:30:00',1,'Il n y\'avais pas de menage,que de repassage.12 chemise a repasse.Sur le cheque chemise il y\'avais de faux plis.Sur le chemise blench il y\'avais beaucause de faux plis.Donc je l\'avais demande de re-repasse de chemise.Donc elle a fait.<br />\r\nNB;<br />\r\nLe client l\'avais demande de Mm.Diawara du fair coudre le butone de chemise.Normelment ce interdit.Je demande Mm.Diawara pour appler M.Magali.','-2',36483,2),(26262,'0',5691,1383,7,0,'2010-03-11 11:45:00',0,'','-2',0,21),(36483,'1',6893,1526,7,0,'2010-12-08 13:30:00',0,'','-2',0,2),(26264,'0',1022,712,7,0,'2010-03-12 10:30:00',0,'','-2',0,21),(26266,'0',4610,1089,7,0,'2010-03-15 16:45:00',0,'','-2',0,21),(26166,'1',5363,1359,4,0,'2010-03-18 13:26:00',0,'18.03: Suite réception de la fiche de l\'AMETRA visite d\'embauche j\'ai contacté mme VERRIEZ afin de faire le point suite note du Dr FAURE : Apte mais privilégier poste d\'accompagnement. Je viens dc de faire le point avec Mme VERRIEZ qui pensait que ns fesions également de l\'accompagnement. Je lui ai dit que non ménage & repassage. Elle serait interssée de faire des presta de que REPASSAGE! Dc si nous avons qlq chose le lui proposer.','',0,9),(26815,'1',4392,0,1,1,'2010-03-28 22:54:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous confirme la venue de mme Aidara le 30/03 pour la dernière prestation. Nous récupèrerons vos clés en fin de semaine prochaine pour pouvoir vous les renvoyer par LRAR.<br />\r\n<br />\r\nNous vous tiendrons informé de la date d’envoi.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26730,2),(26169,'0',5916,0,3,0,'2010-03-18 13:44:00',0,'CONTACT CE JOUR POUR INFOS / REFLECHIT ET NOUS RAPPELLE SI INTERESSEE<br />\r\n25.03: VA a eut le clt propose Mme BOYER le jeudi matin. Elle a eut le clt ok pour jeudi matin.<br />\r\n2.04: Mes rpdr clte pour point qualité<br />\r\n2.04: La clte m\'a rappelée elle est trés contente de Mme BOYER. Elle a fait en 2h WC+SDB+Aspi partout+poussière +serpillère cuisine+salle à manger. La clte reconnaît que cela faisait bcp car Mme BOYER n\'a pas chômée pdt la presta. Elles vont s\'organiser autrement.','',0,9),(26172,'1',239,0,4,0,'2010-03-18 13:49:00',0,'MSG CLIENT : annule tout le mois d\'avril ! cela fait 2 mois qu\'il annule donc presta arrêtées','',0,2),(26173,'1',239,0,4,1,'2010-03-18 14:03:00',0,'MG SMS : Bonjour, j\'ai bien pris en considération vos annulations pour le mois d\'avril. Mme Ebo est prévenue. Cependant, nous ne pouvons pas nous permettre de ne pas attribuer un autre client à mme Ebo, aussi nous ne pouvons vous garantir une reprise avec cette dernière suite à ces annulations. Merci pour votre compréhension. Cdlt, Magalie Garnier','-2',26172,2),(28285,'1',2911,0,9,1,'2010-04-26 15:31:00',1,'Proposition El Haroussi le mercredi après Bouchot. Elle veut travailler +.','-2',27769,2),(26175,'1',1657,848,7,0,'2010-03-18 15:01:00',0,'','',0,10),(26176,'1',1657,848,7,6,'2010-03-18 15:02:00',0,'Crtl ce jour R.A.S.','-2',26175,10),(26177,'1',4425,1373,7,0,'2010-03-18 15:03:00',0,'','',0,10),(26178,'1',4425,1373,7,6,'2010-03-18 15:04:00',0,'Crtl ce jour. Très grande maison. les pièces sont rangé mais pas mal de chose à déplacer.2 GRD chambres +2 SDB + 2WC + GRD SALLE MANGER + SALON + CUISINE+ BUREAU. ','-2',26177,10),(26179,'0',5282,0,4,0,'2010-03-18 15:07:00',0,'SUITE AU REMPLACEMENT DE MLLE KHOUNLOTAM APPELER LE CLIENT POUR FAIRE LE POINT AVEC LUI SOIT IL GARDE MLLE KHOUNLOTAM SI OK DE S ADAPTER A SON EMPLOI DU TEMPS SOIT ON LUI PROPOSE MME BOYER LE JEUDI MATIN<br />\r\n22.03: J\'ai eut le clt ok pour mise en place de mme boyer de choisy le 26.03 à 10h<br />\r\n29.03: VA avait fait point avec MME BOYER sur sa presta : SdB à fond faiences (gratter peinture), frotter le sol avec 1 chiffon pour enlever la peinture - Nettoie toutes les portes de la maison + vitre d\'1 chbre + a nettoyer les torchons.<br />\r\n29.03: Point clt moyennement satisfait me dit qu\'en 1h30 elle a fait que SdB (nettoyage des faiences). Elle a nettoyé les chiffons avec assouplissant!!). Clt garde Mme BOYER si besoin refera le point.','',0,9),(26181,'1',5917,0,3,0,'2010-03-18 15:19:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nRepassage pour : 2 adultes<br />\r\nSurface : 70 m carré<br />\r\n','',0,2),(26182,'1',5917,0,3,5,'2010-03-18 15:19:00',0,'','-2',26181,2),(26183,'1',5917,0,3,1,'2010-03-22 15:19:00',0,'Elle n\'a pas le temps de s\'en occuper en ce moment. Elle sera en vacances la semaine prochaine et en profitera pour s\'en occuper.<br />\r\nElle s\'engage à nous tenir informé de sa décision même si pour nous c\'est négatif.','-2',26181,2),(26184,'0',5332,1350,4,0,'2010-03-18 15:57:00',0,'18.03: Suite point pour le lundi de pâques , le clte m\'informe qu\'elle manque d\'initiative. Elle ne déplacerait pas forcément les objets qd passe aspi ou nettoie qlq choses. Ne jette pas les poubelles une fois prête. Je propose à la clte 1 point qualité à son dom. La clte est intéressée. Voir VA pour organisation','',0,9),(26232,'0',5332,1350,7,0,'2010-03-29 11:45:00',0,'POINT QUALITE SATISFAISANT','',0,9),(26186,'1',4358,453,7,0,'2010-03-18 16:36:00',0,'VOIR FICHE DE CTRL DE MME VINCENT.','',0,10),(26187,'1',5782,1398,7,0,'2010-03-18 16:37:00',0,'','',0,10),(26188,'1',5782,1398,7,6,'2010-03-18 16:37:00',0,'CTRL: 1ÈRE PRESTATION; en 2h cuisine, salle de bain, 3 chamb,salle à manger. La presta risque d\'être bâclé par manque de temps. ','-2',26187,10),(26189,'1',5780,1398,7,0,'2010-03-18 16:40:00',0,'','',0,10),(26190,'1',5780,1398,7,6,'2010-03-19 10:00:00',0,'Eu cliente au tél qlque détails à revoir avec Mme Ghanoudi.<br />\r\n1 éponges pour chaque WC à utiliser seulement pour cela. Verre à brosse à dent et porte savon pas nettoyer. pied de chaises pas dépoussièrer.','-2',26189,10),(26191,'1',5697,0,3,1,'2010-03-26 17:22:00',0,'OFFRE PROMO','-2',24475,2),(26793,'1',5697,0,3,1,'2010-04-15 18:49:00',1,'inactif si pas de nouvelles','-2',24475,2),(26192,'1',5803,0,3,5,'2010-03-31 17:26:00',0,'OFFRE PROMO','-2',25384,2),(26194,'1',5726,0,3,1,'2010-03-19 17:36:00',0,'de la cliente:<br />\r\n<br />\r\nA fait une sélection de 3 entreprises et fait un point ce week-end. Elle me rappel lundi pour confirmer, ou non, notre rdv de principe pris pour le 6 Avril.','-2',24748,2),(26195,'1',5879,0,3,5,'2010-03-18 17:54:00',0,'','-2',25877,2),(26196,'1',5879,0,3,1,'2010-03-19 17:54:00',0,'Était en réunion. On se rappel lundi','-2',25877,2),(26197,'1',5859,0,3,1,'2010-03-18 17:56:00',0,'NRP','-2',25757,2),(26198,'1',5828,0,3,0,'2010-03-18 17:58:00',0,'j\'ai fait une boulette, en voulant clore le suivit j\'ai tout supprimé. En gros elle avait trouvé une solution et si ca ne se passe pas bien elle nous contacte, elle à nos coordonnées.','',0,2),(26203,'1',5760,0,9,5,'2010-03-18 18:46:00',0,'Madame, <br />\r\n<br />\r\nNous n’avons toujours aucune solution à vous proposer pour le moment.<br />\r\n<br />\r\nNous avons reçu ce jour une personne dont le test de repassage s’est révélé très bon, cependant reste à évaluer le niveau du ménage. Cette dame vient passer son test de ménage mercredi prochain.<br />\r\n<br />\r\nPar conséquent, je vous tiendrais informée si son profil correspondait à nos attentes et si elle pouvait éventuellement intervenir chez vous.<br />\r\n<br />\r\nNous vous remercions pour votre patience.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',25454,2),(26204,'1',5760,0,9,1,'2010-03-25 18:47:00',1,'Qq ou pas ?','-2',25454,2),(26205,'0',3334,1001,4,0,'2010-03-19 09:10:00',0,'Je souhaite suspendre la prestation de Madame HOAREAU<br />\r\nle MARDI 23 MARS et le JEUDI 25 MARS reprise de ses prestations le 30 mars<br />\r\nCordialement<br />\r\nmaj soft','',0,10),(26206,'1',4483,569,4,0,'2010-03-19 09:15:00',0,'Bonjour,<br />\r\nJe vous informe que je serai une nouvelle fois absent Mardi prochain 23 Mars. <br />\r\nBien cordialement<br />\r\nJacques Montagne<br />\r\nmaj soft','',0,10),(26334,'1',5054,912,4,0,'2010-03-22 11:40:00',0,'Cliente informée Ewa abs le 01/04 => proposition remplt mme TAVARES 1/4 16h-18h','',0,2),(26208,'1',5918,0,3,5,'2010-03-19 10:38:00',0,'','-2',26207,26),(26209,'1',5918,0,3,1,'2010-03-22 10:38:00',0,'RDV OK POUR DEMAIN','-2',26207,26),(26210,'1',5832,0,3,1,'2010-03-19 10:41:00',0,'Message laissé pour savoir s\'ils souhaitent demarrer les prestations. Proposer Cecile le Mardi à 10h30 après Sirot','-2',25566,26),(26324,'1',5711,0,1,0,'2010-03-22 10:36:00',0,'','',0,2),(26212,'1',5867,0,3,1,'2010-03-19 10:43:00',0,'BC Reçu. Proposition mardi/jeudi avec Joanna. OK demarrage des prestations la semaine prochaine Mardi a 11h30','-2',25821,26),(26213,'1',5867,0,1,0,'2010-03-19 10:44:00',0,'','',0,26),(26214,'1',5867,0,1,4,'2010-03-23 18:44:00',0,'Suite première prestation, cliente pas très satisfaite. La femme de ménage a fait des choses à fond, a survolé d\'autres choses sans logique particulière. J\'ai contrôlé Joana à la deuxième prestation, la maison était très sale, RAS sur le travail de l\'intervenante. Message laissé vendredi soir et ce jour sur le portable de la cliente pour valider si elle est OK','-2',26213,26),(26215,'1',5834,0,3,4,'2010-03-22 19:10:00',0,'Message pour m\'assurer qu\'elle a bien reçu mon devis cette fois-ci.','-2',25572,26),(26216,'1',5866,0,3,4,'2010-03-23 11:25:00',0,'Message invitant au rappel','-2',25812,26),(26217,'1',5836,0,3,5,'2010-03-29 11:27:00',0,'Monsieur, <br />\r\n<br />\r\nEn réponse à votre demande de devis pour des prestations de ménage et/ou repassage à votre domicile, nous vous avons fait parvenir un e-mail récapitulant notre mode de fonctionnement et nos tarifs. Si vous n’avez toujours pas pris votre décision ou si vous n \'êtes pas pleinement satisfait de votre prestataire actuel, nous vous proposons de tester gratuitement nos services en vous offrant 2 heures de prestation avec l’une de nos intervenante, sans aucun engagement de votre part.<br />\r\n<br />\r\nL\'essentiel du service Ménage & Cie se résume ainsi :<br />\r\n<br />\r\nü Des tarifs clairs, et tout compris : pas de frais de gestion ou de frais annexes.<br />\r\n<br />\r\nü Les femmes de ménage sont recrutées sur la base de critères très sélectifs. Elles sont nos salariées, vous n\'avez aucune démarche administrative à accomplir. <br />\r\n<br />\r\nü Vous pouvez suspendre, ou arrêter définitivement les prestations, en respectant un préavis de 72 heures seulement. <br />\r\n<br />\r\nü Vous réglez le montant des prestations en fin de mois, en fonction des heures réalisées, par chèque, CESU préfinancés, ou prélèvement. <br />\r\n<br />\r\nü Nous assurons le remplacement de votre intervenante en cas de maladie ou congé, dans les plus brefs délais. <br />\r\n<br />\r\nü Nous garantissons la qualité des prestations : Si vous n’êtes pas satisfait, nous revenons faire gratuitement ce qui n’a pas été ou mal été fait.<br />\r\n<br />\r\nFonctionnement :<br />\r\nDans un premier temps, nous conviendrons d\'un rendez-vous de présentation pour évaluer vos besoins et recenser vos consignes sans aucun engagement de votre part. Si vous souhaitez démarrer les prestations, il vous suffit de nous renvoyer le bon de commande dûment complété. Nous conviendrons alors de la date et de l’heure de la première intervention. A la date et aux horaires convenus, votre femme de ménage se rendra à votre domicile pour réaliser la prestation. Elle vous donnera à cette occasion votre carnet de liaison vous permettant de lui laisser vos instructions pour les prestations suivantes.<br />\r\nPour s\'assurer de votre entière satisfaction, nous vous appellerons après la première intervention, et réaliserons un suivi régulier par la suite. <br />\r\nConcernant la réduction d\'impôts, nous vous ferons parvenir avant le 31 Janvier une attestation vous permettant de bénéficier de la réduction fiscale.<br />\r\nN’hésitez pas à nous contacter pour tout complément d\'informations ou pour prendre rendez-vous, soit directement sur mon portable au 06 07 59 91 51, ou au bureau au 04 91 73 15 34.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nSteeven Roblot<br />\r\nMénage & Compagnie','-2',25568,26),(26218,'1',5831,0,3,4,'2010-03-23 11:29:00',0,'Message pour positionner rdv demain mercredi ou n\'importe quel soir de la semaine après son travail.','-2',25562,26),(26219,'0',5009,1258,4,0,'2010-03-19 11:44:00',0,'19.03: mess rpdr pour informper clte que Mme BAGDADI risque d\'avoir du retard suite pblm de VL en allant chez Mme MERCIER<br />\r\n19.03: 2nd mess laissé à la clte car mme bagdadhi est en panne de VL. Son mari tracte la VL=> garage. Et pers ne peut venir la chercher. Elle se propose d\'y aller le lundi apm après mme mercier. <br />\r\nclient ok pour 2 ou 3 h de presta lundi 22<br />\r\n22.03: Mme BAGDADI m\'informe qu\'elle pourra faire 3h. Mme BAGDADI n\'a pas pu pointer en arrivant clte au tel, mais est arrivée à 13h36 me dit-elle. Dc presta de 3h facturée.','',0,9),(26220,'0',5534,1302,7,0,'2010-03-19 11:45:00',0,'10/02/10 : intervenante a abimé un vase. Vu avec clt. OK pas de pb.<br />\r\n03/02/10 : évaluation (3 heures) de l\'intervenante (FAUCHEUX). Presta ménage rez de chaussée de la maison. Courrier évaluation envoyé le 9/2/10.<br />\r\n17/03/10 : 2 h de presta offertes comme clt. pas satis faite à 100% (intervenante = FAUCHEUX)<br />\r\n18/03/10 : courrier rappel presta standard suite à point avec clt. pas entièrement satisfaite.<br />\r\n11/2010 : pb aspi. Prévenue par cliente. Intervenante ne m\'a pas dit. mail de la cliente. Courrier à l\'intervenante.<br />\r\n<br />\r\n2010 : 3 courriers à l\'intervenante.<br />\r\n<br />\r\n28/02/2011 : 2 heures de presta offerte servant d\'évaluation.<br />\r\n<br />\r\nFAIRE MAJ DU SUIVI','',0,12),(26221,'0',5280,1302,7,0,'2010-03-19 11:55:00',0,'18/03/10 : courrier rappel presta standard suite à point avec clt. pas entièrement satisfaite.','',0,12),(26733,'0',5875,0,1,0,'2010-03-26 15:21:00',0,'CLIENTE SATISFAITE DE LA PREMIERE PRESTATION ','',0,9),(26379,'1',5933,0,3,0,'2010-03-22 16:06:00',0,'INTERESSEE PAR 3H : 2H MENAGE ET 1H REPASSAGE<br />\r\nLA CLIENTE EST ENCEINTE ET SERA PRESENTE PENDANT LES PRETATIONS / ON PEUT INTERVENIR TOUS LES JOURS SAUF LE MERCREDI ET ENTRE 12H ET 14H<br />\r\n29.03: Clte ok pour presta les amrdi matin avec Mme LAM de 9h à 12h sauf 1ère presta de 14h à 17h/<br />\r\n31.03: Clte trés contente!','',0,9),(26225,'1',5726,0,3,1,'2010-03-23 12:21:00',0,'si pas eu de nouvelle lundi 22.<br />\r\nOk confirmation de notre rdv de principe.','-2',24748,2),(26436,'1',3452,494,4,0,'2010-03-23 09:16:00',0,'Bonsoir,<br />\r\n<br />\r\nNous vous demandons de bien vouloir annuler les prestations de Mme Brahmi des<br />\r\njeudi 25 mars, lundi 29 mars, jeudi 1er avril, lundi 12 avril et jeudi 15 avril.<br />\r\n<br />\r\nDe plus , en prévision du départ de Mme Brahmi, j aimerais savoir si la dame que nous avions eu en remplacement dans notre précédent appartement (et dont je vais rechercher le nom...) exerce toujours chez vous et s\'il est envisageable qu elle prenne la suite de Mme Brahmi.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMme CASTAING<br />\r\n','',0,10),(26228,'0',597,0,5,0,'2010-03-19 14:12:00',0,'le client est furieux car mme boyer pour faire son lit a enfilé le matelas dans la housse de couette !!! de plus il a trouvé la prestation de ménage moyenne et globalement n\'est pas du tout satisfait des prestations de remplacement qu\'on lui propose. A sa demande je lui offre la prestation.','',0,9),(26330,'1',4769,0,4,0,'2010-03-22 11:18:00',0,'Cliente informée Ewa abs 1 et 7/4 => prévoir qq pr 2h de repassage','',0,2),(26234,'0',4077,0,4,0,'2010-03-19 15:32:00',0,'mme assemat résilie son contrat pour une durée indéterminée ; elle nous rappelera certainement à partir du mois de mai ; cela n\'a rien à voir avec le travail de mme schmitt','',0,9),(26235,'1',5888,0,3,4,'2010-03-19 15:35:00',0,'vous avez essayé de me joindre y a 20 min environ, je garde mon portable prés de moi n\'hésitez pas à me rappeler.','-2',25953,2),(26236,'1',5888,0,3,1,'2010-03-23 15:36:00',0,'nrp','-2',25953,2),(26237,'1',5901,0,3,1,'2010-03-24 15:38:00',0,'si pas de nouvelles.<br />\r\n<br />\r\nNe souhaite plus être rappelé, il à notre devis, cela lui suffit pour prendre sa décision.','-2',26061,2),(26238,'0',2968,0,4,0,'2010-03-19 15:42:00',0,'suite à l\'appel de mme ndouo je contacte le client pour l\'informer que son aspirateur marche de plus en plus mal et que mme ndouo ne peut plus faire un travail de qualité : il reste des miettes et les fraines des plantes un peu partout. le client me dit qu\'il va racheter un aspi... à suivre ...<br />\r\n29.03: Mess rpdr de Mme NDOUO afin de savoir si clt a racheté aspi.<br />\r\n30.03: Mme NDOUO me dit que non parce qu\'il n\'avait pas eut le tps','',0,9),(26240,'0',4610,1089,1,0,'2010-03-15 15:45:00',0,'CQ 15 mars 2010 Bon travail,ameliorer WC, client satisfait.','',0,21),(26241,'1',5902,0,3,4,'2010-03-25 15:48:00',0,'','-2',26064,2),(26242,'0',1022,712,1,0,'2010-03-12 10:30:00',0,'CQ 12 mars 2010 Il faut améliorer le travail, poussière, maison vielle, n\'est prend pas d\'initiative.','',0,21),(26243,'0',5243,532,1,0,'2010-03-17 17:30:00',0,'CQ 17 mars 2010 Trés satisfait.','',0,21),(26244,'1',5043,0,1,1,'2010-03-23 15:54:00',0,'ca y est nous avons reçu votre règlement. Vous avez un acompte de 9€','-2',26067,2),(26245,'0',3333,909,1,0,'2010-03-18 12:45:00',0,' CQ 18 mars 2010 Prend pas initiative, beaucoup défaut en travail. n\'est sais pas faire Repassage. ','',0,21),(26247,'0',5343,1317,4,0,'2010-03-19 16:07:00',0,'CQ 10 mars 2010 Amelierer le travail ( utiliser anticalcaire)','',0,21),(26248,'1',5904,0,3,1,'2010-03-22 16:27:00',0,'NRP','-2',26069,2),(26249,'1',5905,0,3,1,'2010-03-29 16:41:00',0,'Une personne lui à été recommandée pour une embauche en direct donc elle à préférer prendre cette solution. ','-2',26072,2),(26250,'1',5906,0,3,4,'2010-03-19 18:25:00',0,'','-2',26075,2),(26251,'1',5907,0,3,1,'2010-03-19 16:49:00',0,'rdv à prévoir à partir de la semaine 13 ou 14.','-2',26078,2),(26252,'1',5907,0,3,5,'2010-03-29 16:49:00',0,'Bonjour Monsieur Girard, <br />\r\n <br />\r\nJe me permets de revenir vers vous afin de pouvoir convenir d\'un rdv. <br />\r\n <br />\r\nAvez-vous pu trouver une disponibilité dans votre planning afin que nous puissions nous rencontrer?<br />\r\n <br />\r\nJe suis à votre disposition.<br />\r\n <br />\r\nBien cordialement, ','-2',26078,2),(26268,'0',5243,532,7,0,'2010-03-17 17:00:00',0,'','-2',0,21),(26269,'0',5243,532,7,6,'2010-03-17 17:00:00',1,'','-2',26268,21),(26270,'0',3333,909,7,0,'2010-03-18 17:45:00',0,'','-2',0,21),(26271,'0',3333,909,7,6,'2010-03-18 17:45:00',1,'','-2',26270,21),(26272,'0',2995,768,7,0,'2010-03-22 11:30:00',0,'','-2',0,21),(26273,'0',2995,768,7,6,'2010-03-22 11:30:00',1,'Bon travail, manque du temps, secher le sol.','-2',26272,21),(26274,'0',5630,1387,7,0,'2010-03-23 11:30:00',0,'','-2',0,21),(26275,'0',5630,1387,7,6,'2010-03-23 11:30:00',1,'Bon travail. Pour la client elle est lente.','-2',26274,21),(26276,'0',1133,390,7,0,'2010-03-24 11:15:00',0,'','-2',0,21),(26277,'0',1133,390,7,6,'2010-03-24 11:15:00',1,'Client satisfaite. (corriger les plintes, les portes)','-2',26276,21),(26278,'0',4938,1295,7,0,'2010-03-25 11:15:00',0,'','-2',0,21),(26625,'1',5909,0,3,1,'2010-03-31 17:45:00',0,'nrp','-2',26084,2),(26281,'1',5910,0,3,5,'2010-03-24 17:46:00',0,'Bonjour<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous vous remercions de l\'intéret que vous avez apporte à notre demande mais nous avons trouvé un autre prestataire.<br />\r\n<br />\r\n <br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\n <br />\r\n<br />\r\nM me Lejosne Virginie<br />\r\n','-2',26088,2),(26282,'1',5911,0,3,1,'2010-03-23 17:51:00',0,'ELLE N\'EST PAS LA. SON GAMIN NE SAIT PAS QUAND ELLE SERA A LA MAISON.','-2',26097,2),(26283,'1',5813,0,3,1,'2010-03-17 12:54:00',0,'NRP','-2',25457,2),(26284,'1',5813,0,3,4,'2010-03-19 18:01:00',1,'ALORS???','-2',25457,2),(26285,'1',5813,0,3,1,'2010-03-23 18:02:00',0,'NRP','-2',25457,2),(26286,'1',5825,0,3,1,'2010-03-22 18:04:00',0,'Ils ont plusieurs devis, ils gardent ca sous le coude mais n\'ont pas encore pris de décision. Ils ne sont pas pressés, ce n\'est pas une priorité pour eux que de donner suite à leur demande.<br />\r\nIls n\'hésiterons pas à venir vers nous s\'ils ont besoin d\'information. <br />\r\n','-2',25542,2),(26287,'1',5879,0,3,1,'2010-03-22 18:07:00',0,'Ça y est à reçu notre devis. il s\'occupe de faire son choix et revient vers nous','-2',25877,2),(26288,'1',5827,0,3,1,'2010-03-23 18:12:00',0,'nrp','-2',25548,2),(26289,'1',5681,0,9,5,'2010-03-19 18:17:00',0,'Madame,<br />\r\n<br />\r\nJe reviens vers afin de vous éclairer par rapport à notre recherche d’intervenante.<br />\r\n<br />\r\nMalheureusement, sur les 2 candidats reçus cette semaine pour intervenir sur Rueil et les environs, aucune candidature n’a pu être retenue les tests ne s’étant pas avérés positifs.<br />\r\n<br />\r\nNous sommes donc au regret de ne pouvoir répondre à votre demande pour le moment. Nous poursuivons les recherches et ne manquerons pas de vous contacter si une opportunité se présentait.<br />\r\n<br />\r\nNous vous remercions pour votre patience et votre confiance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',24966,2),(26291,'1',5887,0,3,1,'2010-03-23 18:20:00',0,'ne sont pas là.','-2',25950,2),(26292,'1',5906,0,3,1,'2010-03-19 18:38:00',0,'OK MERCI POUR TOUTES CES INFOS. ELLE PART EN VACANCES LUNDI 22 ET REVIENT LE 29. ELLE NOUS CONTACTERA VERS LE 3 OU 4 AVRIL.','-2',26075,2),(26293,'1',5924,0,3,0,'2010-03-19 18:26:00',0,'2H/S','',0,2),(26294,'1',5924,0,3,4,'2010-03-22 18:26:00',0,'','-2',26293,2),(26295,'1',5924,0,3,5,'2010-03-19 18:26:00',0,'','-2',26293,2),(26296,'1',5925,0,3,0,'2010-03-19 18:30:00',0,'Email : ukrainia@hotmail.com Fréquence du besoin : 4h/semaine Commentaires du dépositaire : bonjour, j\'aurais besoin de 4 heures de repassage en urgence, car la personne qui s\'occupait du repassage du linge est souffrante sur une période de longue durée!!!! Repassage pour : 2 adultes ','',0,2),(26297,'1',5925,0,3,5,'2010-03-19 18:30:00',0,'','-2',26296,2),(26298,'1',5925,0,3,1,'2010-03-23 18:31:00',0,'ELLE A BIEN REçU notre mail avec mes coordonnées. Elle à également reçu l\'offre de plusieurs concurrents. Elle me tient informé de sa prise de décision.','-2',26296,2),(26299,'1',3782,15,7,6,'2010-03-18 15:00:00',1,'2 em controle<br />\r\nLe cuisin bien fait suf sur le gazinier quel que tach apre elle a nettoye.Dans le sdb le mirrior ne pas bien nettoye,apre elle a nettoye.Wc bien nettoye.La salon bien fait le poussier,bien passer le aspiratur,plinth nettoye.Sol<br />\r\nbien nettoye.<br />\r\n5 Chemise de femme bien repasse.<br />\r\nControle dans 1 mois.','-2',25512,2),(26309,'1',5578,0,3,3,'2010-01-21 14:30:00',1,'','-2',26307,2),(26310,'0',0,1408,7,1,'2010-03-22 08:35:09',0,'Vérification des références','-2',0,14),(26311,'0',0,1408,7,1,'2010-03-22 15:00:00',1,'','-2',26310,14),(26312,'1',3685,1150,4,0,'2010-03-22 09:08:00',0,'22.03: Mail de la clte annualnt presta du 25.303 mais souhaiterait que Mme TIRONI puisse intervenir le 1er et 8 avril 1h en +. ','',0,9),(26315,'1',5927,0,3,1,'2010-03-23 10:06:00',0,'Est en réunion. A reçu plusieurs devis mais n\'a pas pris le temps de les consulter. Me demande de la rappeler','-2',26313,26),(26316,'1',5928,0,3,0,'2010-03-22 10:09:00',0,'','',0,26),(26317,'1',5928,0,3,5,'2010-03-22 10:09:00',0,'','-2',26316,26),(26318,'1',5928,0,3,4,'2010-03-23 10:09:00',0,'Message invitant au rappel','-2',26316,26),(26320,'1',5929,0,3,5,'2010-03-22 10:12:00',0,'','-2',26319,26),(26321,'1',5929,0,3,1,'2010-03-23 19:00:00',0,'NRP. Se termine par un fax','-2',26319,26),(26322,'0',0,1409,7,1,'2010-03-22 10:31:10',0,'Vérification des références','-2',0,46),(26323,'0',0,1409,7,1,'2010-03-22 15:00:00',1,'','-2',26322,46),(26325,'1',5711,0,1,4,'2010-03-25 10:37:00',0,'Point après première prestation','-2',26324,2),(26326,'1',22,1279,4,0,'2010-03-22 11:04:00',0,'Client informé dem mme Klein, dernière presta le 31/03. <br />\r\n<br />\r\nPossibilités : mardi et merc matin, jeudi et vend tte la jrnée','',0,2),(27157,'1',22,0,4,1,'2010-03-31 19:07:00',0,'OK pour jeudi 9h30-13h30 avec mme Ebo','-2',26326,2),(26328,'0',0,1410,7,1,'2010-03-22 11:07:24',0,'Vérification des références','-2',0,46),(26329,'0',0,1410,7,1,'2010-03-22 15:00:00',1,'','-2',26328,46),(26331,'1',4769,413,4,1,'2010-03-29 11:19:00',1,'Qui vient pr les 2h de repassage ? => mme BOUCHERRAB 1/4 13h-15h','-2',26330,2),(26332,'1',224,912,4,0,'2010-03-22 11:29:00',0,'Cliente informée Ewa abs 1/4 => proposition remplt mme Koffi le 6/4 11h30-13h30','',0,2),(26617,'1',5911,0,3,1,'2010-03-24 17:30:00',0,'NRP','-2',26097,2),(26335,'1',4299,912,4,0,'2010-03-22 11:49:00',0,'Cliente informée Ewa abs le 02/04 => proposition remplt Bennet (B&M) 2/4 13h-15h','',0,2),(26348,'0',4903,0,4,0,'2010-03-22 13:28:00',0,'Bonjour,<br />\r\nle jeudi 13 Mai Je ne souhaite pas de remplacante et annule la prestation de ce jeudi 13 Mai.<br />\r\n<br />\r\nj\'annulais également la prestation du jeudi 15 avril car je serai absente.<br />\r\n<br />\r\nBien cordialement<br />\r\nMaud Poupard<br />\r\n<br />\r\n','',0,14),(26852,'1',5993,0,3,3,'2010-04-01 09:00:00',0,'RDV FAIT. 2H/S MARDI OU MERCREDI OU JEUDI. UN CHAT. DE LA PART DE MR BOULARD ','-2',26851,2),(26337,'1',5433,912,4,0,'2010-03-22 12:16:00',0,'Cliente informée Ewa abs le 7/4 => pas de solution de remplt pour le moment, si opportunité sera recontactée => OK','',0,2),(26338,'1',1012,912,4,0,'2010-03-22 12:19:00',0,'Cliente informée Ewa abs le 6/4 => proposition remplt Bennet le 7/4 15h30-18h => OK','',0,2),(26340,'1',57,912,4,0,'2010-03-22 12:33:00',0,'Cliente informée Ewa abs le 02/04 => remplt Bennet 2/4 14h-18h => OK','',0,2),(26341,'1',197,23,4,0,'2010-03-22 12:36:00',0,'Presta pas possible le 2/4 => proposition décaler au 31/3 16h-18h','',0,2),(26342,'1',197,23,4,1,'2010-03-29 12:36:00',1,'Confirmation 31/03 si pas retour','-2',26341,2),(26343,'1',4527,912,4,0,'2010-03-22 12:41:00',0,'Cliente informée Ewa abs le 7/4 => pas de solution de remplt pr le moment, si opportunité sera recontactée => OK','',0,2),(26344,'1',1137,912,4,0,'2010-03-22 12:44:00',0,'Cliente informée Ewa abs le 7/4 => pas de solution de remplt pr le moment, si opportunité sera recontactée => OK','',0,2),(26345,'1',5054,0,4,5,'2010-03-22 12:47:00',0,'Bonjour,<br />\r\n<br />\r\nbien noté qu\'Eva sera absente du 1er au 7 avril. Je ne souhaite pas de remplacement le 1er avril. Je note qu\'elle reprendra donc le 8 avril chez moi.<br />\r\n<br />\r\nBien cordialement<br />\r\n<br />\r\n<br />\r\nBrigitte Gaillard<br />\r\n','-2',26334,2),(26347,'1',4299,0,4,5,'2010-03-22 13:14:00',0,'Bonjour,<br />\r\n<br />\r\nNous serons absents pour ce long WE, je pense qu\'il n\'est pas nécessaire de faire venir quelqu\'un d\'autre.<br />\r\n<br />\r\nPour information, notre fuite d\'eau a été réparée Samedi, il n\'y aura donc aucun problème pour la prestation de cette semaine.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nHélène Wallyn<br />\r\n','-2',26335,2),(26349,'0',0,1411,7,1,'2010-03-22 13:30:54',0,'Vérification des références','-2',0,5),(26350,'0',0,1411,7,1,'2010-03-22 15:00:00',1,'','-2',26349,5),(26351,'0',835,165,4,0,'2010-03-22 13:30:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à un problème de santé de mon fils, le jeudi 18, j’ai du partir de chez Madame Charron à 10 heures, <br />\r\nComme je ne commençais le vendredi qu’à 10 heures chez Madame Martin, j’ai donc fait mon complément de temps de Madame Charron le vendredi de 7 h 30 à 9 h 30.<br />\r\nBonne journée <br />\r\nCordialement <br />\r\n<br />\r\nValérie Chapelle<br />\r\n','',0,14),(36235,'1',1554,212,6,0,'2010-12-07 14:37:00',0,'Congés noel 2010<br />\r\n<br />\r\npas d\'annul','',0,10),(36356,'1',6974,0,4,0,'2010-12-10 15:57:00',0,'SUITE A SON OPERATION COMPLICATIONS : LA CLIENTE VA RESTER PLUS LONGTEMPS A L HOPITAL / NOUS RAPPELERONT PLUS TARD','',0,9),(26353,'1',1053,217,4,0,'2010-03-22 13:41:00',0,'OBJET : PRESTATION DE Madame VILAIN <br />\r\nBonjour,<br />\r\n<br />\r\nJe vous remercie de noter notre demande de suspension de prestation pour le vendredi 23 avril 2010<br />\r\n<br />\r\nNous avons bien noté les congés de Madame VILAIN les 16 avril et 14 mai.<br />\r\n<br />\r\nNous ne souhaitons pas de remplaçante à ces 2 dates.<br />\r\n<br />\r\nDans l’attente de votre confirmation par retour de mail.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nPierre-Yves BEAUGEARD<br />\r\nIsabelle MARCHAND<br />\r\n','',0,14),(26354,'0',5811,1402,4,0,'2010-03-22 13:54:00',0,'prévenir la cliente abs salariée du 19 au 23 avril.','',0,14),(26356,'0',0,1412,7,1,'2010-03-22 14:08:44',0,'Vérification des références','-2',0,10),(26357,'0',0,1412,7,1,'2010-03-22 15:00:00',1,'','-2',26356,10),(26358,'0',5007,253,4,0,'2010-03-22 14:15:00',0,'Bonjour,<br />\r\nSuite à votre courrier, je voulais vous faire savoir que j\'aurais besoin d\'un remplacement pour le lundi 12 avril, période de congé de Mme Mazurais. <br />\r\nEn revanche, le 19 avril, je n\'aurais pas besoin de ses services, étant moi-même en congés.<br />\r\nPar ailleurs, Mme Mazurais n\'a pas pu réaliser son intervention lundi dernier, soit le 15 mars.<br />\r\nCordialement,<br />\r\nMme Gajcanin<br />\r\n<br />\r\n','',0,14),(27239,'1',4817,992,4,0,'2010-04-02 10:54:00',0,'2.04: Mme DOUCET souahite 1 presta de rplcmt suite absce de Mme LARA seamine prochaine.<br />\r\nJe lui ai laissé 1 mess rpdr ce jour pour lui proposer Mme SABOUREAU le 8.04 de 13h30 à 15h30. J\'ai déjà transmis toutes les infos à Mme SABOUREAU. Si changement la prévenir. LA CLIENTE CONFIRME','',0,9),(26360,'0',5409,682,4,0,'2010-03-22 14:19:00',0,'Je voulais faire avec vous le point sur les prestations de Mme BOQUELET Sandrine.<br />\r\nPourriez-vous me dire, ce que vous pensez des différents points suivants :<br />\r\n <br />\r\nRelationnel Bien <br />\r\nRapidité Bien<br />\r\nQualité de travail Très Très bien<br />\r\nMinutie Parfait<br />\r\nRespect des consignes Très bien<br />\r\n <br />\r\nAvez-vous des remarques plus particulières à faire ? Très bon travail soigné.<br />\r\n','',0,14),(26361,'0',4547,0,4,0,'2010-03-22 14:21:00',0,'Je voulais faire avec vous le point sur les prestations de Mlle JEAN PRIVAT.<br />\r\nPourriez-vous me dire, ce que vous pensez des différents points suivants :<br />\r\n<br />\r\nRelationnel très bien<br />\r\nRapidité très bien<br />\r\nQualité de travail bien<br />\r\nMinutie moyen<br />\r\nRespect des consignes très bien<br />\r\n','',0,14),(26362,'0',5397,1262,4,0,'2010-03-22 14:23:00',0,'Bonjour ,<br />\r\nje n\'ai pas de probleme avec Mme BONFILS Marina,nous nous croisons exceptionnellement , je constate que le travail est fait correctement quand je rentre chez moi<br />\r\naprès la prestation.<br />\r\nJe vous remercie.<br />\r\nMme LEBRUN-BIZEUL<br />\r\n','',0,14),(26363,'0',5932,0,4,0,'2010-03-22 14:28:00',0,'22.03/ Prospect fils de M. BOURDIN interessé par environs 3h/sem avec Mme EL EMRANI.<br />\r\nVA a rdz-vs le 25.03 à 9h. Eventuellement mise en place sem. prochaine<br />\r\n25.03: clt souhaite commencer ses presta dsès demain. Mme EL EMRANI ok pour commerces dès demain apm.<br />\r\n25.03: Clt ok pour cette première presta l\'apm<br />\r\n29.03: Clt trés content.','',0,9),(26365,'0',5571,1357,4,0,'2010-03-22 14:29:00',0,'Bonjour,<br />\r\nJe suis satisfaite des prestations de Mme Brunellière.<br />\r\n<br />\r\nRelationnel : en fait on correspond par écrit car je suis absente lorsqu\'elle intervient mais tout se passe bien.<br />\r\n<br />\r\nRapidité : pas de problème elle semble avoir le temps de faire ce que je lui demande.<br />\r\n<br />\r\nQualité du travail - minutie : rien à dire çà me convient<br />\r\nRespect des consignes : RAS <br />\r\n<br />\r\n<br />\r\nCordialement<br />\r\nMme Cesbron<br />\r\n','',0,14),(26366,'1',5765,0,3,1,'2010-03-29 14:32:00',0,'si BC pas reçu','-2',25079,2),(26367,'0',2305,441,4,0,'2010-03-22 14:40:00',0,'Bonjour<br />\r\n<br />\r\nJ’ai bien pris note de l’absence pour congés de Mme Sandrine DANIEL du 19 avril 2010 au 25 avril 2010.<br />\r\n<br />\r\nJe ne souhaite pas de remplacement<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nMarie-Rose TRUMET<br />\r\n','',0,14),(26368,'1',5747,1137,4,0,'2010-03-22 14:42:00',0,'Bonjour,<br />\r\nNous venons de recevoir l\'avis de vacances de Melle Charier pour la semaine du 12 au 17 avril 2010.<br />\r\nNous ne souhaitons pas bénéficions de remplaçante pour cette période.<br />\r\nPar ailleurs, nous serons nous aussi en vacances la semaine du 19 au 23 avril et de ce fait Melle Charier n\'aura pas à venir sur cette semaine-là non plus.<br />\r\n<br />\r\nMerci<br />\r\nMarie-Hélène Brunet<br />\r\n','',0,14),(26439,'0',5804,0,5,0,'2010-03-26 09:56:00',0,'PRESTA A TAUX O NON FACTUREE SUR DEMANDE DU CLIENT QUI N ETAIT PAS SATISFAITE DES 2 PREMIERES PRESTA DE MME LAOUI<br />\r\n29.03: M. BATAILLON est trés content de mme EL EMRANI! E3lle a fait les sols correctement + SdB+Vitres<br />\r\n12.04: Clt me relance suite dossier assurance. Je l\'informe que ns aviuons reçus 1 courrier de l\'assureur informant l\'ouverture de son dossier. Mais à ce jour de rpse reçue. <br />\r\n23.04: VA avait bien reçu facture clt semaine dernière','',0,9),(26370,'1',5915,0,3,1,'2010-03-29 15:17:00',0,'NRP','-2',26148,2),(26371,'1',5892,0,3,1,'2010-03-23 15:18:00',0,'','-2',25966,2),(26372,'1',5684,0,3,1,'2010-03-23 15:20:00',0,'NRP','-2',24367,2),(26373,'1',5816,0,3,1,'2010-03-24 15:23:00',0,'nrp et ne rappelle pas','-2',25466,2),(26374,'1',5917,0,3,1,'2010-04-15 15:29:00',0,'Si pas de nouvelles<br />\r\n<br />\r\nPffff à trouvé une solution. Ne nous à même pas prévenu.','-2',26181,2),(26375,'1',5698,0,3,1,'2010-04-26 15:39:00',0,'offre promo','-2',24478,2),(26376,'1',5824,0,3,1,'2010-03-23 15:41:00',0,'offre promo','-2',25539,2),(26377,'0',1004,104,4,0,'2010-03-22 15:47:00',0,'22.03: Mess rpdr clte pour ses presta de rpcmts du 31.03 et 7.04 bavec Mme LAOUI. La CLTE souhaiterait rencontrer Mme LAOUI avant? Qd compter environs 30mn.<br />\r\n23.03: J\'ai laissé 1 nouveau mess à la clte suite pblm de ligne fixe agence.<br />\r\n23.03: Clte ok','',0,9),(26483,'1',4329,657,4,0,'2010-03-23 17:32:00',0,'Ct clte annule presta du 26 <br />\r\nsoft maj<br />\r\nintervenante prévenue','',0,10),(26381,'1',5934,0,3,0,'2010-03-22 16:09:00',0,'FILLE DE M. CROUAU / INTERESSEE PAR 2H HEBDO /<br />\r\n25.03: La clte veut impérativement qlqun le matin<br />\r\n26.02: On pense à Mme DIAFAI le jeudi ou vendredi matin. Clte a 2 pas du CORUM! VA voitr Mme DIFAI aujourd\'hui à l\'agence.<br />\r\nSINON TROUVER QQUN D AUTRE CAR LA CLIENTE A LA JAMBE CASSEE ET VEUT DEMARRER CETTE SEMAINE / VEUT UNE PRESTA LE MERCREDI OIU JEUDI MATIN DE PREFERENCE<br />\r\n30.03: Comme Mme BOUZIDA n\'accepte pas ce chgmt d\'horaire, j\'ai pensé à Mlle KOUNLOTHAM le vendredi matin, puis Mme SOL et WATREMET;<br />\r\n30.03/ Mess rpdr clte pour proposer MLLE KOUNLOTHAM.<br />\r\n30.03: Mme CROUAU confirme sa presta du vendredi de 9h à 11h. Je l\'ai informée que VA avait 1 autre mise en palce dc ira seule. Clte ok','',0,9),(26384,'1',5859,0,3,1,'2010-03-26 16:18:00',0,'NRP','-2',25757,2),(26385,'1',5904,0,3,1,'2010-03-24 16:22:00',0,'NRP','-2',26069,2),(26386,'1',3780,494,7,0,'2010-03-22 16:24:00',0,'','',0,10),(26387,'1',3780,494,7,6,'2010-03-23 12:30:00',0,'Mise en place de prestation 1ère presta.<br />\r\nctrl fin presta : très bonne presta à revoir dans quelques semaines.','-2',26386,10),(26388,'1',5806,1403,7,0,'2010-03-23 09:00:00',0,'','',0,10),(26389,'1',2721,299,7,0,'2010-03-22 16:26:00',0,'','',0,10),(26390,'1',2721,299,7,6,'2010-03-24 13:00:00',0,'suite au ctrl : Client présent, très satisfait des prestations,Vu repassage r.a.s.','1',26389,10),(26391,'1',4940,569,7,0,'2010-03-22 16:28:00',0,'','',0,10),(26392,'0',0,1413,7,1,'2010-03-22 16:29:05',0,'Vérification des références','-2',0,21),(26393,'0',0,1413,7,1,'2010-03-22 15:00:00',1,'','-2',26392,21),(26394,'1',4940,569,7,6,'2010-03-24 12:00:00',0,'Suite au ctrl: progression de la qualité de prestation.Pas grand choses à dire sauf une trace autour d\'un pied de lavabo et une toile ressente derrière la porte de la salle de bain à côté d\'un radiateur. Cliente très satisfaite de l\'intervenante.','1',26391,10),(26395,'1',5806,1403,7,6,'2010-03-23 09:00:00',0,'suite au ctrl: Rien à signaler de négatif. Intervenante sais s\'organiser, prends des initiatives. Cliente très satisfaite.<br />\r\nRappel du pointage Fait.','1',26388,10),(26396,'0',0,1414,7,1,'2010-03-22 16:33:06',0,'Vérification des références','-2',0,21),(26397,'0',0,1414,7,1,'2010-03-22 15:00:00',1,'','-2',26396,21),(26398,'1',5825,0,3,4,'2010-04-22 16:32:00',0,'alors?','-2',25542,2),(26399,'1',5848,0,3,5,'2010-03-22 18:43:00',0,'offre promo','-2',25626,2),(26400,'1',4067,1273,7,0,'2010-03-22 16:45:00',0,'','',0,10),(26401,'1',4067,1273,7,6,'2010-03-23 13:30:00',0,'suite au Ctrl: Changement radical du niveau de prestation proposer au clt. Une claire différence dans l\'entretien du domicile. Très bonne prestation. ','1',26400,10),(26402,'1',2028,657,7,0,'2010-03-22 16:47:00',0,'','',0,10),(26403,'1',2028,657,7,6,'2010-03-25 10:00:00',0,'Suite au ctrl: intervenante avait besoin de faire un point sur les risques qu\'on ne doit pas prendre lors d\'une presta. Client présent. Nous avons fait un point. Tout est rentré dans l\'ordre.Client très satisfait des prestations.','1',26402,10),(26404,'1',5879,0,3,4,'2010-03-26 16:48:00',0,'','-2',25877,2),(26405,'1',5924,0,3,1,'2010-03-29 10:00:00',0,'il est en réunion préfère être rappelé à 13h.','-2',26293,2),(26406,'1',2102,0,4,0,'2010-03-22 17:14:00',0,'bonjour<br />\r\nje viens de faire le virement de 152€ au titre de la facture FA5990.<br />\r\nLe 05 avril lundi de Pâques, je pense qu\'il n\'y a pas de ménage. Cà tombe bien car je ne serai pas là et j\'aurais suspendu.<br />\r\nLe 12 je serai en voyage mais je maintiens la prestation, rentrant le soir même.<br />\r\nCordialement.<br />\r\nMartine HEMON 18 rue de Montgolfières 44120 VERTOU<br />\r\ntel : 02.51.79.03.03<br />\r\nmob : 06.01.90.51.81<br />\r\n','',0,14),(26407,'1',2677,0,9,0,'2010-03-22 17:14:00',0,'jour indif. heures indif.<br />\r\nL\'appeler et lui faire plusieurs propositions, il choisira ce qui lui convient le mieux.','',0,2),(26408,'1',5936,0,3,0,'2010-03-22 17:43:00',0,'6H/S','',0,2),(26409,'1',5936,0,3,5,'2010-03-22 17:44:00',0,'','-2',26408,2),(26410,'1',5936,0,3,4,'2010-03-24 17:44:00',0,'','-2',26408,2),(26411,'1',5937,0,3,0,'2010-03-22 17:48:00',0,'3H/S','',0,2),(26412,'1',5937,0,3,5,'2010-03-22 17:48:00',0,'','-2',26411,2),(26413,'1',5937,0,3,1,'2010-03-29 17:48:00',0,'nrp','-2',26411,2),(26414,'1',5939,0,3,0,'2010-03-22 18:01:00',0,'2H/S. ménage complet de l\'appartement (60m”) <br />\r\ntres occasionnellement repassage','',0,2),(26415,'1',5939,0,3,1,'2010-03-24 18:01:00',0,'POUR LE MOMENT LES TARIFS SONT ENCORE UN PEU TROP ÉLEVÉS POUR EUX. ILS VONT ATTENDRE DES REVENUS UN PEU PLUS IMPORTANTS AVANT DE SE LANCER. ','-2',26414,2),(26416,'1',5939,0,3,5,'2010-03-22 18:01:00',0,'','-2',26414,2),(26417,'1',5940,0,3,0,'2010-03-22 18:04:00',0,'3h/semaine. 2 fois pas mois. Commentaires supplémentaires : Faire les carreaux + nettoyer meubles + cirer par terre + accessoirement repassage','',0,2),(26418,'1',5940,0,3,5,'2010-03-22 18:05:00',0,'','-2',26417,2),(26419,'1',5940,0,3,4,'2010-03-29 18:05:00',0,'','-2',26417,2),(26420,'1',5941,0,3,0,'2010-03-22 18:08:00',0,'2H/S','',0,2),(26421,'1',5941,0,3,4,'2010-03-30 18:08:00',0,'','-2',26420,2),(26422,'1',5941,0,3,5,'2010-03-22 18:09:00',0,'','-2',26420,2),(26423,'1',5942,0,3,0,'2010-03-22 18:13:00',0,'2H/S. repassage, nettoyage sdb, cuisine (petites superficies), vaiselle (ocasionnellement), vitrages (3 fois par an), aspirateur, nettoyage des sols. <br />\r\nAppartement 40 m2<br />\r\n','',0,2),(26424,'1',5942,0,3,1,'2010-03-29 18:14:00',0,'Elle est au bureau, préfère être rappelée demain sur les même horaires. Elle ne garanti pas qu\'elle répondra, mais en tous les cas pour aujourd\'hui elle n\'a pas le temps','-2',26423,2),(26425,'1',5942,0,3,5,'2010-03-22 18:14:00',0,'','-2',26423,2),(26426,'1',5943,0,3,0,'2010-03-22 18:17:00',0,'2h/semaine. Surface : 100 m carré<br />\r\n','',0,2),(26427,'1',5943,0,3,1,'2010-03-24 18:18:00',0,'Elle ne paye pas d\'impôts donc ca lui fait trop cher de l\'heure. Elle préfère laisser tomber.','-2',26426,2),(26428,'1',5943,0,3,5,'2010-03-22 18:18:00',0,'','-2',26426,2),(26429,'1',5944,0,3,0,'2010-03-22 18:23:00',0,'4h/semaine. 3h de ménage et 1h de repassage','',0,2),(26430,'1',5944,0,3,5,'2010-03-22 18:24:00',0,'','-2',26429,2),(26431,'1',5944,0,3,1,'2010-03-24 18:24:00',0,'préfère être rappelée demain matin à 10h00','-2',26429,2),(26432,'1',5945,0,3,0,'2010-03-22 18:32:00',0,'4H/S','',0,2),(26433,'1',5945,0,3,1,'2010-03-24 18:32:00',0,'nrp pas possible de laisser un message.','-2',26432,2),(26434,'1',5945,0,3,5,'2010-03-22 18:33:00',0,'','-2',26432,2),(26435,'0',5657,165,4,0,'2010-03-23 07:49:00',0,'Bonjour Mme ARDOUIN,<br />\r\nNous avons bien pris note de l\'absence de Mme CHAPELLE les 13 et 20 Avril 2010.<br />\r\nNous vous informons qu\'étant nous même en congés nous ne souhaitons pas de remplaçante.<br />\r\nCordialement,<br />\r\nI. TISSIER<br />\r\n','',0,14),(26658,'1',5711,0,1,1,'2010-04-15 14:53:00',1,'point après 3 ém prestation','-2',26324,2),(26438,'1',2715,1210,4,0,'2010-03-23 09:29:00',0,'suite ct cliente annule le 12 mai <br />\r\nsoft ma j <br />\r\nmme mauduit au courant','',0,10),(26730,'1',4392,1076,1,0,'2010-03-26 15:15:00',0,'Bonjour Madame, <br />\r\n<br />\r\nDevant faire face a des difficultés financières imprévues, je me vois dans l’obligation de suspendre définitivement les prestations de Mlle Aidara a mon domicile. <br />\r\n<br />\r\nPour le restitution de la clé et du badge d\'accès a l’immeuble, vous est-il possible de les récupérer auprès de Mlle Aidara et de les envoyer a mon domicile en pli recommandé, a mes frais bien sur. <br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nMarc Koquely ','',0,2),(26442,'0',1898,1332,4,0,'2010-03-23 10:16:00',0,'PRESTA Du 25/03/10 clt réduit une heure exceptionnellement car pas de repassage.','',0,10),(26444,'1',3385,153,1,0,'2010-03-23 09:36:00',0,'Déménagement client','',0,2),(26445,'1',3385,153,1,5,'2010-03-23 10:59:00',0,'Bonjour,<br />\r\n<br />\r\nComme convenu par téléphone, je vous confirme l’annulation de l’intervention de Mme Alloun le 6 et 13 avril.<br />\r\n<br />\r\nPar ailleurs je vous communique notre nouvelle adresse à compter du 5 avril : 41 rue Jean Jaurès 92300 Levallois Perret, escalier A, 1er étage appartement de droite. Il n’y a pas de code d’accès, nous vous transmettrons un double de la boîte à lettre dans laquelle nous laisserons à Mme Alloun la clé d’accès à l’immeuble et la clé d’entrée de l’appartement. <br />\r\n<br />\r\nMerci par avance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nSabine de Witasse-Thézy<br />\r\n','-2',26444,2),(26446,'1',3385,0,1,1,'2010-04-05 11:00:00',1,'Faire changement adresse dans logiciel','-2',26444,2),(26447,'1',5881,1403,7,0,'2010-03-23 11:22:00',0,'','',0,10),(26448,'1',5881,1403,7,1,'2010-03-23 11:22:00',0,'APPEL suite à la 1ère presta.Lsmg.','-2',26447,10),(26449,'1',5871,1403,7,0,'2010-03-23 11:29:00',0,'','',0,10),(26450,'1',5871,1403,7,1,'2010-03-23 11:31:00',0,'appel pour faire point sur 1ère presta.LSMG','-2',26449,10),(26451,'1',1977,1399,4,0,'2010-03-23 11:45:00',0,'23.03: Mail à la clte pour confirmer presta de rplcmt le 29.03 avec Mlle POIREL- Clte ok.','',0,9),(26546,'1',2691,1403,7,0,'2010-03-24 10:43:00',0,'','',0,10),(26453,'0',881,165,4,0,'2010-03-23 11:53:00',0,'Bonjour,<br />\r\n<br />\r\nMadame Martin m’a demandé de faire une heure supplémentaire mardi matin, mais comme je ne pouvais pas, je suis donc intervenue aujourd’hui de 16H 40 à 17 H 40. <br />\r\nPar conséquent, j’ai commencé un peu plus tôt chez Madame Touron , je sais que cela leur pose pas de problème.<br />\r\n<br />\r\nBonne journée <br />\r\nValérie Chapelle <br />\r\n<br />\r\n','',0,14),(26456,'1',5893,0,3,1,'2010-03-24 15:47:00',0,'NRP','-2',25969,2),(26458,'1',5892,0,3,1,'2010-03-30 16:01:00',0,'nrp','-2',25966,2),(26459,'1',5684,0,3,5,'2010-03-23 16:02:00',0,'OFFRE PROMO','-2',24367,2),(26460,'1',5684,0,3,1,'2010-04-23 16:02:00',1,'PROSPECT INACTIF SI PAS DE NOUVELLES','-2',24367,2),(26461,'0',0,1415,7,1,'2010-03-23 16:09:52',0,'Vérification des références','-2',0,10),(26462,'0',0,1415,7,1,'2010-03-23 15:00:00',1,'','-2',26461,10),(26463,'1',70,7,4,0,'2010-03-23 16:12:00',0,'Annulation 12/05','',0,2),(26464,'1',70,7,4,1,'2010-05-06 16:12:00',1,'Confirmer annulation à mme CAMARA','-2',26463,2),(26604,'1',5888,0,3,1,'2010-03-24 17:12:00',0,'NRP','-2',25953,2),(26466,'1',5824,0,3,1,'2010-04-23 16:20:00',0,'inactif si pas de nouvelles','-2',25539,2),(26467,'1',5902,0,3,1,'2010-03-23 16:22:00',0,'nrp<br />\r\n','-2',26064,2),(26468,'0',2043,0,4,0,'2010-03-23 16:31:00',0,'faire heures gratuites au bout des 3 mois','',0,14),(26470,'1',2663,0,4,0,'2010-03-23 16:34:00',0,'Client informé dem mme Klein, dernière presta le 02/04','',0,2),(26471,'1',2663,0,4,1,'2010-03-31 16:35:00',1,'Changement intervenante','-2',26470,2),(26472,'1',5718,0,9,0,'2010-03-23 16:38:00',0,'2 x2H/S DS ET FDS.','',0,2),(26473,'1',5718,0,9,1,'2010-03-24 16:38:00',0,'OK BC RECU','-2',26472,2),(26474,'1',5911,0,3,1,'2010-03-25 16:42:00',0,'ENCORE SON GAMIN','-2',26097,2),(26475,'1',5813,0,3,1,'2010-03-26 16:44:00',0,'nrp','-2',25457,2),(26476,'1',5925,0,3,3,'2010-03-30 10:00:00',0,'','-2',26296,2),(26477,'1',5827,0,3,1,'2010-03-24 17:10:00',0,'NRP','-2',25548,2),(26478,'1',5802,0,3,4,'2010-03-24 17:22:00',0,'','-2',25381,2),(26479,'1',5946,0,3,0,'2010-03-23 17:26:00',0,'RDV fait. 2H/S MERCREDI JEUDI OU VENDREDI DEBUT A PARTIR DE 10H. FIN DES PRESTAS A 17H IMPERATIVEMENT CAR APRES IL Y A LES ENFANTS.','',0,2),(26480,'1',4537,1160,4,0,'2010-03-23 17:26:00',0,'23.03: Suite lundi de pâques clte souhaite 1h en + le 7.04. Mlle BONNETON ok','',0,9),(26481,'1',5946,0,3,5,'2010-03-23 17:30:00',0,'','-2',26479,2),(26482,'1',5946,0,3,3,'2010-03-24 12:00:00',0,'il doit voir 2 autres concurrents avant de faire son choix.','-2',26479,2),(26900,'1',5957,0,3,5,'2010-04-26 16:06:00',0,'offre promo','-2',26512,2),(26901,'1',5958,0,3,1,'2010-03-29 16:10:00',0,'etait occupée préfère être rappelée dans 1 heure','-2',26515,2),(26485,'1',5947,0,9,0,'2010-03-23 17:41:00',0,'2H/S DS OU FDS.','',0,2),(26486,'0',5948,0,3,0,'2010-03-23 17:46:00',0,'LE CLIENT EST INTERESSE PAR 2H HEBDO / TRES PEU DISPO IL DOIT NOUS RAPPELER VERS LE 29.03 POUR FIXER UN RDV <br />\r\n8.04: J\'ai eut le prospect qui est tout compte fait à nouveau en recherche (je pense que sa solution est tombée à l\'eau). Elle doit voir celà ce week-end. Si besoin ns recontactera<br />\r\n14.04 : pas de nouvelle du prospect je met un terme au suivi','',0,9),(27883,'0',0,1441,7,1,'2010-04-14 12:39:24',0,'Vérification des références','-2',0,30),(26488,'1',5949,0,3,0,'2010-03-23 17:49:00',0,'4H/MOIS','',0,2),(26489,'1',5949,0,3,5,'2010-03-23 17:49:00',0,'','-2',26488,2),(26490,'1',5949,0,3,1,'2010-03-30 17:49:00',0,'Elle à reçu plusieurs devis, elle va faire un choix d\'ici mi avril. Si nous n\'avons pas de nouvelles de sa part (positif ou négatif) ne pas hésiter à la rappeler fin avril.','-2',26488,2),(26491,'1',5950,0,3,0,'2010-03-23 18:00:00',0,'Fréquence du besoin : 5h/semaine<br />\r\nCommentaires du dépositaire : Recherche femme de ménage : Deux fois par semaine, pour le ménage d\'un appartement à partir de mi avril','',0,2),(26492,'1',5950,0,3,5,'2010-03-23 18:00:00',0,'','-2',26491,2),(26493,'1',5950,0,3,4,'2010-03-29 18:00:00',0,'','-2',26491,2),(26494,'1',5951,0,3,0,'2010-03-23 18:05:00',0,'2H/S','',0,2),(26495,'1',5951,0,3,1,'2010-03-31 18:05:00',0,'NRP','-2',26494,2),(26496,'1',5951,0,3,5,'2010-03-23 18:05:00',0,'','-2',26494,2),(26497,'1',5952,0,3,0,'2010-03-23 18:07:00',0,'6H/SEM','',0,2),(26498,'1',5952,0,3,5,'2010-03-23 18:08:00',0,'','-2',26497,2),(26499,'1',5952,0,3,1,'2010-03-26 18:08:00',0,'à t-on des assurances en cas de vol? cbien ca coûte pour 6h/s? ou sont nos bureaux? ils nous rappelerons la semaine prochaine.','-2',26497,2),(26500,'1',5953,0,3,0,'2010-03-23 18:09:00',0,'4H/SEM','',0,2),(26501,'1',5953,0,3,5,'2010-03-23 18:09:00',0,'','-2',26500,2),(26502,'1',5953,0,3,1,'2010-03-22 18:09:00',0,'je l\'ai eu et je lui ai tout expliqué. Je doit lui envoyer un mail demain.','-2',26500,2),(26503,'1',5954,0,3,0,'2010-03-23 18:11:00',0,'8H/SEM cherche femme de ménage à compter d\'avril 2 jrs par sem de 9h à 12h','',0,2),(26504,'1',5954,0,3,5,'2010-03-23 18:12:00',0,'','-2',26503,2),(26505,'1',5954,0,3,1,'2010-03-31 18:12:00',0,'Tonalité \"comme si elle pas en france\" nrp','-2',26503,2),(26506,'1',5955,0,3,0,'2010-03-23 18:14:00',0,'6h par sem 73m² 2 enfts + 2 adultes','',0,2),(26507,'1',5955,0,3,5,'2010-03-23 18:14:00',0,'','-2',26506,2),(26508,'1',5955,0,3,5,'2010-03-30 00:52:00',0,'Cher monsieur,<br />\r\n<br />\r\nje viens de voir mon mail perdu parmi la pub... j\'attends d\'autres devis, je reviendrais vers vous si votre proposition est la meilleur.<br />\r\n<br />\r\nJe vous remercie bien<br />\r\n<br />\r\nSophie Chhu','-2',26506,2),(26509,'1',5956,0,3,0,'2010-03-23 18:16:00',0,'4h par sem','',0,2),(26510,'1',5956,0,3,5,'2010-03-23 18:16:00',0,'','-2',26509,2),(26511,'1',5956,0,3,4,'2010-03-26 18:16:00',0,'','-2',26509,2),(26512,'1',5957,0,3,0,'2010-03-23 18:18:00',0,'4h par sem appt 108m² ménage, repassage, rangement','',0,2),(26513,'1',5957,0,3,5,'2010-03-23 18:18:00',0,'','-2',26512,2),(26514,'1',5957,0,3,1,'2010-03-26 18:18:00',0,'Finalement ca ne va pas se faire de suite. elle reviendra vers nous si il y a besoin.','-2',26512,2),(26515,'1',5958,0,3,0,'2010-03-23 18:20:00',0,'3h par sem 3 adultes','',0,2),(26516,'1',5958,0,3,5,'2010-03-23 18:21:00',0,'','-2',26515,2),(26517,'1',5958,0,3,1,'2010-10-04 17:21:00',0,'Elle est à paris 6 mois par an (octobre à avril). Le reste du temps elle est à Nice. Donc pendant ces 6 mois parisiens elle à besoins d\'une repasseuse car la femme de ménage qu\'elle embauche en direct ne sais pas repasser. ','-2',26515,2),(26518,'1',5959,0,3,0,'2010-03-23 18:23:00',0,'2h par sem pour dame âgée vivant ds une résidence 3eme âge, 25m²','',0,2),(26519,'1',5959,0,3,5,'2010-03-23 18:23:00',0,'','-2',26518,2),(26520,'1',5959,0,3,4,'2010-03-26 18:23:00',0,'','-2',26518,2),(26521,'1',5578,0,9,1,'2010-03-23 18:33:00',0,'OK pour Sivathas mardi 12h30-15h30 à partir du 30/03. Renvoyer BC par mail pour qu\'elle puisse nous donner toutes les infos.','-2',23490,2),(26539,'0',2504,0,3,0,'2010-03-24 08:43:00',0,'ETAIT CLIENT JUSQU EN JUILLET 2008 MAIS PLUS AUCUNE PRESTATIONS SUR SON CONTRAT !!! MME LAURENT INTERVENAIT CHEZ LUI A RAISON DE 3H HEBDO POUR MENAGE ET REPASSAGE / A RESILIE CAR SON MARI TRAVAILLAIT LA NUIT AVEC DES HORAIRES IRREGULIERS INCOMPATIBLES AVEC LA PRESTATION DE MENAGE<br />\r\nMAINTENANT IL A DES HORAIRES REGULIERS ET SOUHAITE REPRENDRE<br />\r\n12.04: Qui met-on Mme POIREL ou EL AMRIOUI? Non HMAMOU en perte horaire le jeudi 9/12h.<br />\r\n12.04: Mess rpdr Clte pour informer mise en place de Mme HAMOU le jeudi soit le 29.04 ou le 6.05.10 9h12h<br />\r\n13.04: Mme CHEVALIER confirme démarrage le 6.05 à 9h. Remettra 2 clès.<br />\r\n7.05: Mess rpdr clte pour PQ<br />\r\n10.05: Mess rpdr clte au sujet du 13.05 jour de l\'ascension. Si souahite 1 presta cette semaine = remplaçante.<br />\r\n10.05: Appel de la clte qui me dit qu\'elle a été contente de la presta de Mme HMAMOU. La clte ne souhait pas de remplacement avec 1 autre intervenante','',0,9),(26524,'1',5918,0,3,3,'2010-03-24 19:30:00',0,'','-2',26207,26),(26525,'1',5834,0,3,5,'2010-04-07 19:04:00',0,' mail avec les 2 heures offertes si non satisfaite de son prestataire','-2',25572,26),(26526,'1',5927,0,3,4,'2010-03-29 19:06:00',0,'Message invitant au rappel.','-2',26313,26),(26527,'1',5928,0,3,5,'2010-04-07 19:09:00',0,' mail avec les Deux heures offertes','-2',26316,26),(26528,'1',5760,0,1,0,'2010-03-23 19:09:00',0,'','',0,2),(26529,'1',5760,0,1,4,'2010-03-29 19:10:00',1,'Point suite 1ere presta','-2',26528,2),(26530,'1',5929,0,3,4,'2010-03-29 19:11:00',0,'message invitant au rappel','-2',26319,26),(26531,'1',5866,0,3,4,'2010-03-29 19:13:00',0,'Message invitant au rappel','-2',25812,26),(26532,'1',5831,0,3,3,'2010-03-29 19:30:00',0,'','-2',25562,26),(26533,'1',5960,0,3,0,'2010-03-23 19:26:00',0,'','',0,26),(26534,'1',5960,0,3,5,'2010-03-23 19:26:00',0,'','-2',26533,26),(26535,'1',5960,0,3,1,'2010-03-29 19:29:00',0,'C\'est pour sa tante qui habite chez elle depuis quelques temps pour faire sa chambre et passer dans la salle de bain. Elle n\'est pas imposée et ne va pas bénéficier d\'avantages fiscaux. A reçu 3 autres propositions. Dès qu\'elle se décide, elle me tient au courant.Dame très gentille ','-2',26533,26),(26536,'1',5760,0,9,5,'2010-03-18 18:56:00',0,'Bonjour <br />\r\n <br />\r\nMerci de nous tenir informés. Nous même nous serons en vacances la semaine du 5 au 11 avril, l\"idéal serait de pouvoir avoir quelqu\'un soit la semaine avant soit la semaine après<br />\r\nCordialement<br />\r\n','-2',25454,2),(26537,'1',5578,0,9,0,'2010-03-23 19:38:00',0,'','',0,2),(26538,'1',5578,0,9,1,'2010-03-24 09:38:00',1,'Envoi BC par mail','-2',26537,2),(26541,'1',4266,1082,4,0,'2010-03-24 09:10:00',0,'24.03: Mail à la clte pour lui proposer Mlle MORIN le mardi 6.04 afin de remplacer l\'absence de Mlle BRACKMAN.<br />\r\n25.03: Clte me confirme ce rpclmt mais horaire = 8h30/11h30 car alarme au dom clt<br />\r\n1.04: Mlle brackman m\'informe qu\'elle a bien laissé cles ds bàl de VA','',0,9),(27352,'1',5662,1354,7,0,'2010-04-13 16:30:00',0,'LE CLIENT TROUVE QU EN 4H MLLE MORIN POURRAIT FAIRE PLUS DE CHOSES / JE LUI AVAIS DIT LORS DE MA VISITE QU IL RESTERAIT 1/2 HEURE POUR FAIRE UN ROULEMENT VITRES LINGE A ETENDRE ET APPAREMMENT CE N EST PAS FAIT<br />\r\nRESULTAT POINT QUALITE : SATISFAISANT / LES TACHES A FAIRE PAS TOUJOURS IDENTIQUE DONC ROULEMENT EN FONCTION DES CONSIGNES DE LA CLIENTE MAIS EN 4H IL EST DIFFICILE DE FAIRE PLUS QU UN MENAGE STANDARD DE LA MAISON ET UN ROULEMENT AU NIVEAU DES VITRES','',0,9),(27908,'0',1731,421,4,0,'2010-04-15 11:17:00',0,'bonjour Bonnie,<br />\r\n<br />\r\nsinon, pour verreau-aerts il faut enlever 30 mn car il y a eu le mardi d\'il y a 10 jours où je n\'ai fais que 3h . et mardi soir ne comptes que 1h soit 4h pour la journée du 13.04<br />\r\n<br />\r\nvalérie<br />\r\n','',0,14),(26543,'0',5446,660,4,0,'2010-03-24 09:24:00',0,'Merci de bien prendre en compte que nous annulons la prestation de Madame AYA de cette semaine soit le : 26 mars.<br />\r\n<br />\r\nCordialement <br />\r\n<br />\r\nTiphaine clinchard <br />\r\nmaj soft','',0,10),(26545,'1',2785,719,4,0,'2010-03-16 10:07:00',0,'16.03: Mess de la clte annulant presta délai inférieur à 72h => facturation.','',0,9),(26547,'1',2691,1403,7,1,'2010-03-24 10:44:00',0,'POUR faire Point sur 1ère presta. Clte ok pour le moment.','-2',26546,10),(26665,'1',3017,1206,4,0,'2010-03-25 17:18:00',0,'25.03/ Clt m\'appelle pour annuler presta de demain + 30.03. Il sait que pour le 26.03 facturé','',0,9),(26548,'1',188,0,4,1,'2010-03-24 10:52:00',0,'Msg laissé sur port cliente pour informer que la presta du 5/4 sera décalée au 6/4 14h-17h','-2',25727,2),(26549,'0',927,0,4,0,'2010-03-24 10:58:00',0,'24.03: La clte souhaite 1 presta de3h pour ses vitres sem. prochaine => Mlle VALLESPIR le 30.03 de 9 à 12h. Je dois récupérer les clefs auprès de mme m\'hamedi.','',0,9),(26551,'0',4705,1227,4,0,'2010-03-24 11:31:00',0,'24.03: Point VA/BOYER/SDF: Maison trés sale. VA a aidé Mme BOYER au début de la presta (tri linge propre/sale..)Mme bOYER a fait 1h30 de repassage (à tout repasser)+ sols du bas de la maison.<br />\r\n24.303: Mess rpdr clt pour point qualité<br />\r\n31.03: CLT trés bien.','',0,9),(27095,'0',0,1428,7,1,'2010-03-31 12:29:37',0,'Vérification des références','-2',0,27),(26664,'1',5782,1398,7,6,'2010-03-25 17:01:00',0,'Suite au 2ème ctrl sur 2ème presta.<br />\r\nLe ressentie du 1er ctrl se confirme. 2heures de prestations reste juste pour une bonne qualité de prestation.','-2',26187,10),(26554,'1',4165,1082,4,0,'2010-03-24 12:15:00',0,'24.03: Suite CP de Mlle BRACKMAN la clte souhaiterait 1 rplcmt je pense à Mlle LIGUORI le jeudi 8.04 matin.Je viens de lui laisser 1 mess si ok appeler mme mangin. Mlle LIGUORI ok pour Mme MANGIN.<br />\r\n25.03: Mess rpdr mme mangin dès confirmation tout envoyer à mme liguori<br />\r\n26.03: Clte ok + confirmation presta mme liguori','',0,9),(26818,'1',5985,0,3,5,'2010-03-29 10:31:00',0,'','-2',26817,26),(26556,'0',0,1416,7,1,'2010-03-24 13:01:06',0,'Vérification des références','-2',0,2),(26557,'0',0,1416,7,1,'2010-03-24 15:00:00',1,'','-2',26556,2),(26558,'0',0,1417,7,1,'2010-03-24 13:14:02',0,'Vérification des références','-2',0,19),(26559,'0',0,1417,7,1,'2010-03-24 15:00:00',1,'','-2',26558,19),(26560,'1',4118,1174,4,0,'2010-03-24 13:43:00',0,'clte annule presta du 26 cause travaux <br />\r\nsoft maj<br />\r\nmlle magne prévenue','',0,10),(26561,'1',5887,0,3,1,'2010-03-24 19:52:00',0,'trop cher pour eux.','-2',25950,2),(26562,'1',5946,0,3,4,'2010-03-29 15:00:00',1,'si BC pas reçu.<br />\r\nalors?','-2',26479,2),(26563,'1',5963,0,3,0,'2010-03-24 15:24:00',0,'2H/S ENTRETIEN REGULIER D\'UN APPARTEMENT','',0,2),(26564,'1',5963,0,3,5,'2010-03-23 15:24:00',0,'','-2',26563,2),(27315,'1',5247,0,5,1,'2010-04-02 17:36:00',0,'MG : msg laissé sur port cliente, proposition mme Tavares mardi 9h-11h à partir du 06/04','-2',26911,2),(26566,'1',5964,0,3,0,'2010-03-24 15:28:00',0,'2H/S. 2 ADULTES. 70M²','',0,2),(26567,'1',5964,0,3,1,'2010-04-06 18:28:00',0,'N\'a pas encore pris sa décision, elle à bien reçu notre devis. Tout est bien clair. Elle nous rappelle quel que soit son choix, pour nous tenir informés. ','-2',26566,2),(26568,'1',5964,0,3,5,'2010-03-23 15:28:00',0,'','-2',26566,2),(26569,'1',5965,0,3,0,'2010-03-24 15:31:00',0,'2H/S. 2 ADULTES. 58M²','',0,2),(26570,'1',5965,0,3,1,'2010-03-26 15:31:00',0,'elle compare ce weekend les offres qu\'elle à reçu. Et revient vers nous pour nous dire ce qu\'il en est. ','-2',26569,2),(26571,'1',5965,0,3,5,'2010-03-23 15:31:00',0,'','-2',26569,2),(26572,'1',5150,0,5,0,'2010-03-24 15:28:00',0,'24.03: Appel du lcte pour me faire part que Mlle LIGUORI se \"relâcherait\".Elle ne fait plus les coins, poussière sur table, tête de lit non effectue depuis 3 sem., Fond des WC jamais nettoyé correctement. Essuie robinetterie avec chiffon humide et non sec (le clt dispose pourtant de de chiffon en quantité m\'a-t-il dit. Bonde lavabo non nettoyée, évier traces de calcaires... Lors de la dernière presta elle a fait du repassage. Faire le point avec elle car a laissé des trâces noires (peut-être a-t-elle effectué 1 vidange de la centrale?). <br />\r\n25.03: Point avec Mlle LIGUORI A utilisé la centre<br />\r\n25.03: J\'ai fait le point avec le clt. J\'ai convenu avec le client que ds 15 jours je ferai à nouveau le point avec lui afin de savoir si Mlle LIGUORI a pris en compte nos remarques. Si non => point qualité<br />\r\n29.03: Envoie carnet de liaison<br />\r\n07.04: J\'ai eu le clt pour faire un 2nd point comme convenu.<br />\r\nElle s\'est améliorée mais ne fait pas à chaque fois les poussières sur lampe de chevet, ni lampe de séjour noire. Atn au calcaire au niveau des robinetteries&baignoire. Vu VA on va faire 1 point qualité chez clt. Car je pense qu\'il demande bcp à Mlle LIGUORI;<br />\r\nVA fera point qualité chez clt','',0,9),(26574,'1',5966,0,3,0,'2010-03-24 15:33:00',0,'2H/S. duplex. 80M²','',0,2),(26575,'1',5966,0,3,5,'2010-03-24 15:34:00',0,'','-2',26574,2),(26576,'1',5966,0,3,1,'2010-03-31 15:34:00',0,'était occupée, veut être rappelée à 19 heure','-2',26574,2),(26577,'1',2214,644,4,0,'2010-03-24 15:34:00',0,'24.03: Appel de la clte qui annule sa presta du 31.03 et 7.04. Par contre souhaiterait avoir 1 presta le 8 ou 9.04 => Mlle POIREL? <br />\r\n25.03: Mess rpdr clte pour informer presta de rpclmt avec Mlle POIREL le 9.04.','',0,9),(27093,'0',0,1427,7,1,'2010-03-31 12:10:38',0,'Vérification des références','-2',0,27),(26579,'1',5967,0,3,0,'2010-03-24 15:39:00',0,'','',0,2),(26580,'1',5967,0,3,5,'2010-03-24 15:39:00',0,'','-2',26579,2),(26581,'1',5967,0,3,1,'2010-03-23 19:40:00',0,'NRP','-2',26579,2),(26582,'1',5967,0,3,1,'2010-03-26 15:40:00',0,'Ne paie pas d\'impôts. Donc c\'est trop cher pour lui.','-2',26579,2),(26583,'1',5968,0,3,0,'2010-03-24 15:43:00',0,'3H/2S. 1 ADULTE. 30M²','',0,2),(26584,'1',5968,0,3,5,'2010-03-24 15:43:00',0,'','-2',26583,2),(26585,'1',5968,0,3,1,'2010-03-31 15:44:00',0,'nrp','-2',26583,2),(26586,'1',5969,0,3,0,'2010-03-24 15:46:00',0,'Recherche femme de ménage/repassage accréditée et de confiance. Souhaite 2 devis : sans et avec nettoyage des vitres. Préfère d\'abord réponse par email avant téléphone.','',0,2),(26587,'1',5969,0,3,1,'2010-03-26 15:46:00',0,'il est à Montpellier pour le moment, donc en vacances. Il a reçu plusieurs mails en prendra connaissance la semaine prochaine. Il reviendra vers nous que ce soit positif ou négatif.','-2',26586,2),(26588,'1',5969,0,3,5,'2010-03-24 15:47:00',0,'','-2',26586,2),(26589,'1',5816,0,3,1,'2010-03-25 15:48:00',0,'','-2',25466,2),(26590,'0',5750,1354,4,0,'2010-03-24 15:51:00',0,'Atoocall clt qui souhaiterait avoir 5h de presta/sem et non pas 3h. Il souahite garder Mlle MORIN m\'a-t-il dit. Je pense éventuellement le lundi après Mme tison;<br />\r\n26.03: Clt ok pour presta de 11h15 à 13h15 les lundi matin + celle du mercredi à compter du 29.03.10','',0,9),(26965,'1',5925,0,9,0,'2010-03-30 11:46:00',0,'De préférence FDS à partir de 14h.<br />\r\nRepassage uniquement. 2H/S','',0,2),(26593,'1',5578,0,9,5,'2010-03-24 16:22:00',0,'Madame,<br />\r\n<br />\r\nSuite à notre entretien téléphonique d’hier, je vous confirme que nous avons une intervenante disponible le mardi de 12h30 à 15h30 à partir de la semaine prochaine. <br />\r\n<br />\r\nVous trouverez ci-joint le bon de commande à nous retourner dûment complété et signé par vos soins.<br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information au 01 57 69 16 60 ou par mail mgarnier@menage-et-compagnie.com<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26537,2),(26806,'1',5718,0,9,1,'2010-03-26 19:37:00',0,'Msg laissé sur port client pour proposition presta en 1x4h le vend AM avec mme LEAL RIBEIRO 13h30-17h30','-2',26472,2),(26595,'1',2619,0,4,0,'2010-03-24 16:29:00',0,'24.03: Suite demande de rplcmt presta du lundi de pâques et CP de Mme JOUVE je propose à Mme GERVAIS le 6.04 avec Mme HECKER; Mme HECKER doit me confirmer pour le rpcmt éventuel du 20.04. Mail clte ce jour pour info<br />\r\n25.03: Rpse de la clte qui est ok + envoie courrier fiche clte à Mme HECKER','',0,9),(26597,'1',22,0,4,5,'2010-03-24 16:42:00',0,'Madame,<br />\r\n<br />\r\nDans la perspective du remplacement de Mme Klein, je vous demanderais de bien vouloir me proposer une employée qui viendrait uniquement le vendredi effectuer à mon domicile les prestations convenues.<br />\r\n<br />\r\nMerci par avance,<br />\r\n<br />\r\nSalutations distinguées,<br />\r\n<br />\r\nJean-Claude CLOT: 06 60 78 87 26','-2',26326,2),(26598,'1',22,0,4,5,'2010-03-24 16:42:00',0,'Bonjour,<br />\r\n<br />\r\nPour le remplacement de mme Klein, je ne suis pas en mesure de vous proposer une intervenante le vendredi. L’unique proposition que je puisse vous faire pour le moment est le jeudi de 9h30 à 13h30.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie','-2',26326,2),(26599,'1',5901,0,3,5,'2010-04-12 16:49:00',0,'offre promo','-2',26061,2),(27794,'1',5901,0,3,1,'2010-04-29 15:46:00',1,'','-2',26061,2),(26600,'1',5893,0,3,4,'2010-03-30 16:54:00',0,'','-2',25969,2),(26601,'1',5902,0,3,1,'2010-03-24 16:57:00',0,'NRP','-2',26064,2),(26602,'1',5849,0,3,4,'2010-03-29 17:08:00',0,'','-2',25629,2),(26603,'1',5892,0,3,1,'2010-03-24 17:09:00',0,'NRP<br />\r\n','-2',25966,2),(26605,'1',5888,0,3,1,'2010-03-31 17:13:00',0,'NRP','-2',25953,2),(26606,'1',5904,0,3,1,'2010-04-01 17:14:00',0,'nrp','-2',26069,2),(26607,'1',5484,1336,4,0,'2010-03-24 16:46:00',0,'Bonjour Mme Garnier, <br />\r\nJe vous écris pour vous informer que nous serons absents pendant la totalité du mois d\'avril. Mr Oget nous avait informés que nous pouvions suspendre les prestations avec 72h de préavis. <br />\r\nPourriez-vous s\'il vous plaît suspendre les prestations des vendredi 2, 9, 16 et 23 avril ? Nous pouvons reprendre normalement à compter du 30 avril.<br />\r\nNous n\'avons pas encore prévenu Mme Tavarès mais nous lui laisserons un petit mot dans le carnet de liaison pour l\'en informer ce vendredi. <br />\r\nCordialement, <br />\r\nAmandyne Gwisdak','',0,2),(26608,'1',5484,0,4,5,'2010-03-24 16:48:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous confirme ces annulations et en informe mme Tavares.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26607,2),(26609,'1',1050,0,5,0,'2010-03-24 17:14:00',0,'24.03: Mme SCHMITT m\'a appelée pour m\'informer que ce matin le clt lui avait dit que la dernière intervenante avait signalé que l\'aspi ne fonctionnait plus. Ils ont vérifié ensemble: fonctionne. Or il s\'est arrêtait d\'1 coup=< surchauffe! Mme SCHMITT a tout contrôler => sac aspi plain. Elle e a cherché la réserve mais n\'a rien trouvé dc a continué au balais. J\'informe le clt','',0,9),(26610,'1',5484,0,4,1,'2010-03-24 17:18:00',0,'Une fois de plus, merci pour votre rapidité ! <br />\r\nA bientôt, <br />\r\nCordialement, <br />\r\nAmandyne Gwisdak','-2',26607,2),(26611,'1',5718,0,9,1,'2010-03-26 17:18:00',1,'MISE EN PLACE','-2',26472,2),(26612,'1',3065,0,4,0,'2010-03-24 17:19:00',0,'24.03: Mme HERVO me confirme qu\'elle souahite des presta de rplcmt pdt absence de Mme HMAMOU du 29.03 au 11.04. +> Mlle SCHMITT le vendredi 2.04 de 9h à 11h. J\'atd de voir Mlle SCHMITT afin de savoir si serait ok pour faire presta en + la sem. suivante chez cette clte.<br />\r\n29.03: J\'avais eut 1 mess de la clet car ne comprennait pas que Mlle SCHMITT innterviendraitplusieurs fois. MESS CLTE CE JOUR POUR LUI EXPLIQUER + INFORMER QUE PRESTA LE JEUDI 1ER ET NON PAS LE 2.04.<br />\r\n1.04: j\'ai eut la clte suite pblm accés appart. Je lui ai fait part que la presta de lasem prochaine serait le mercredi apm. Doit me confirmer si convient ou pas <br />\r\n7.04: Mlle SCHMITT m\'a appelée pour m\'informer qu\'elle était malade. Souhaite récupérer ce rplcmt le vendredi 9.04. Mess rpdr ce jour clte si ok ne ns rappellera pas.<br />\r\n8.04: Pas de nouvelle dc ok. Mess à Mme LULUVAMU pour info + envoie courrier','',0,9),(26613,'1',5910,0,3,5,'2010-04-12 17:20:00',0,'OFFRE PROMO','-2',26088,2),(26614,'1',224,0,4,5,'2010-03-24 17:20:00',0,'Bonjour Magalie,<br />\r\n<br />\r\n <br />\r\n<br />\r\nJe suis d’accord pour la prestation de Mme KOFFI le mardi 6 avril de 11 h 30 à 13 h 30 mais nous ne serons pas là et elle devra s’organiser seule.<br />\r\n<br />\r\nPour le 1er avril, nous n’aurons pas de prestation ?<br />\r\n<br />\r\n <br />\r\n<br />\r\nBien à vous<br />\r\n<br />\r\nPatricia JEUNEHOMME<br />\r\n','-2',26332,2),(26616,'1',224,0,4,5,'2010-03-24 17:21:00',0,'Bonjour,<br />\r\n<br />\r\nAucun souci pour l’organisation de mme Koffi le 6 avril, elle m’a confirmé être déjà intervenue chez vous.<br />\r\n<br />\r\nPour le 1er avril, je n’ai pas disponibilité pour le moment, si une opportunité de remplacement se présentait, je ne manquerais pas de vous en informer.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie ','-2',26332,2),(26618,'1',5813,0,3,1,'2010-03-24 17:34:00',0,'NRP<br />\r\n','-2',25457,2),(26619,'1',5924,0,3,1,'2010-03-24 17:39:00',0,'','-2',26293,2),(26620,'1',5827,0,3,5,'2010-04-02 17:40:00',0,'offre promo','-2',25548,2),(26621,'1',5830,0,9,1,'2010-03-24 17:42:00',0,'MG : msg laissé sur port cliente pour proposition mme DA SILVA mardi 9h-12h à partir du 30/03','-2',26092,2),(26622,'1',5830,0,9,1,'2010-03-26 10:42:00',1,'Acceptation proposition ou non, si pas retour','-2',26092,2),(26623,'1',5802,0,3,5,'2010-03-29 17:44:00',0,'OFFRE PROMO','-2',25381,2),(26624,'1',5802,0,3,1,'2010-03-24 17:44:00',0,'','-2',25381,2),(26626,'1',5936,0,3,4,'2010-03-30 17:48:00',0,'alors?','-2',26408,2),(26627,'1',5937,0,3,4,'2010-03-24 17:53:00',0,'','-2',26411,2),(26628,'1',5950,0,3,4,'2010-03-24 17:56:00',0,'','-2',26491,2),(26629,'1',5940,0,3,4,'2010-03-24 18:07:00',0,'','-2',26417,2),(26630,'1',5941,0,3,4,'2010-03-24 18:10:00',0,'','-2',26420,2),(26631,'1',5942,0,3,4,'2010-03-24 18:17:00',0,'','-2',26423,2),(26632,'1',5944,0,3,1,'2010-03-25 10:00:00',0,'FINALEMENT PRÉFÈRE ÊTRE RAPPELÉE LUNDI EN FIN DE MATINÉE','-2',26429,2),(26633,'1',5945,0,3,1,'2010-03-25 18:31:00',0,'nrp msg impossible','-2',26432,2),(26636,'1',3931,1279,4,0,'2010-03-25 09:10:00',0,'Msg laissé sur port cliente pour informer dem mme Klein dernière presta 02/04. <br />\r\n<br />\r\nChangement mme DA SILVA L,Merc,J => présence avec elle lors de la 1ere presta le 07/04','',0,2),(26637,'1',2796,1279,4,0,'2010-03-25 09:14:00',0,'Msg laissé sur port cliente pour informer dem mme Klein, dernière presta 01/04.<br />\r\n<br />\r\nChangement mme DRAME L,J 9h-12h à partir du 08/04 => convenir 1er rdv','',0,2),(26638,'1',2796,1416,4,1,'2010-03-31 09:15:00',1,'Oui ou non si pas retour + organisation 1ere rencontre cliente-salariée','-2',26637,2),(26639,'1',20,1279,4,0,'2010-03-25 09:17:00',0,'Msg laissé sur port cliente pour informer dem mme Klein, dernière presta le 31/03.<br />\r\n<br />\r\nChangement mme EBO merc 12h30-15h30 à partir du 07/04 => prévoir 1er rdv','',0,2),(26640,'1',20,15,4,1,'2010-04-08 09:18:00',1,'Confirmation 1ere rencontre cliente-salariée pour le 14/04','-2',26639,2),(26641,'1',4000,1279,4,0,'2010-03-25 09:21:00',0,'Cliente informée dem mme Klein, dernière presta le 01/04.<br />\r\n<br />\r\nChangement mme DRAME vend 9h-12h à partir du 09/04 => cliente OK, elle se débrouillera pour qu\'il puisse y avoir qq de présent à son domicile lors de la 1ere presta avec mme Drame.<br />\r\n<br />\r\nRécupérer les clés avec mme Klein et transmettre à mme Drame pour le 09/04','',0,2),(26642,'1',4048,0,4,0,'2010-03-25 09:38:00',0,'25.03: Mess rpdr clte pour informer que Mme ZINE aura du retard (bus coincé) environs 20mn.','',0,9),(26643,'0',0,1418,7,1,'2010-03-25 09:42:09',0,'Vérification des références','-2',0,31),(26644,'0',0,1418,7,1,'2010-03-25 15:00:00',1,'','-2',26643,31),(26851,'1',5993,0,3,0,'2010-03-29 12:41:00',0,'RDV FAIT. 2H/S MARDI OU MERCREDI OU JEUDI. UN CHAT. DE LA PART DE MR BOULARD ','',0,2),(26647,'0',5291,682,4,0,'2010-03-25 12:14:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai changé d’adresse mail.<br />\r\nMme Boquelet Sandrine est très agréable, jusqu’à présent j’en suis satisfaite, la charge de travail est faite dans le temps donné et rien à dire sur la qualité.<br />\r\nElle respecte exactement les demandes que je lui fais.<br />\r\nDonc bilan positif en tous points.<br />\r\nCordialement<br />\r\n<br />\r\nNicole Perrin<br />\r\n','',0,14),(26648,'0',0,1242,4,0,'2010-03-25 12:20:00',0,'re bonjour Bonnie,<br />\r\n <br />\r\npetit message pour vous dire que je ne suis pas très en forme, j\'ai le ventre en vrac comme on dit !!!<br />\r\n <br />\r\nj\'ai appelé Me dromby pour la prevenir que je ne viendrais pas chez elle aujourd\'hui (13h-15h), surtout qu\'elle a un bébé de quelques mois...<br />\r\n <br />\r\nje pense que ça ira mieux demain pour mon heure chez Artman.<br />\r\n <br />\r\nje vous tiens au courant si je ne me sens pas mieux.<br />\r\n <br />\r\nEmeline<br />\r\n','',0,14),(26649,'1',5973,0,4,0,'2010-03-25 12:29:00',0,'Démarrage le 31.03<br />\r\nBdC Reçu ce jour le 29.03','',0,9),(26650,'1',5672,0,5,0,'2010-03-25 12:38:00',0,'J INFORME LA CLIENTE DE L ABSENCE DE MME SABOUREAU / LA CLIENTE PREFERE CHANGER D INTERVENANTE POUR RAISONS PERSONNELLES <br />\r\n26.03: VU MAPPY distance MMe EL AMRIOUI/CLTE = 5.8km porte à porte. Dc proposer clte à Mme EL AMRIOUI lundi lors de son embauche- Mme EL AMRIOUI ok pour cette clte<br />\r\n26.03: Mess rpdr clte pour informer mise en place mme el amrioui le 1.04.<br />\r\n29.03: VA a laissé 1 mess à la clte pour lui proposer les presta avec Mme EL AMRIOUI de 13h45 à 15h45.<br />\r\n2.04: Mess rpdr clte pour faire point qualité<br />\r\n27.04: Mess rpdr clte pour faire 2nd point qualité après quasiment 1 mois de presta.<br />\r\n27.04: Mme BRONNER m\'a rappelé pour me dire qu\'elle était contente. Qu\'elle avait compris ses attentes, efficace+discrète.','',0,9),(27188,'1',5247,86,5,1,'2010-04-01 12:49:00',0,'Travaille bcp moins qu\'au départ, la cliente demande de faire certaines choses (placards, ...) qui restent non-faites et sans explication. Cliente présente lors des presta le lundi, mme Joseph est très désagréable, tout le temps entrain de se plaindre, souffle, parle mal à la cliente ...<br />\r\n<br />\r\nChangement d\'intervenante à planifier pour sem du 5/4, si possible prévoir presta en remplacement de Pâques. Préférence lundi matin mais reste ouverte à toute autre proposition.','1',26911,2),(26652,'0',5707,1242,4,0,'2010-03-25 13:26:00',0,'cliente annule les 7 et 14 avril','',0,14),(26653,'0',0,1419,7,1,'2010-03-25 13:47:04',0,'Vérification des références','-2',0,9),(26654,'0',0,1419,7,1,'2010-03-25 15:00:00',1,'','-2',26653,9),(26655,'1',5843,1419,7,0,'2010-03-29 09:00:00',0,'Signature contrat de travail','',0,9),(26723,'1',17,93,1,0,'2010-03-26 13:14:00',0,'Bonjour,<br />\r\n<br />\r\nJe viens de me séparer de mon mari, j\'assume désormais seule les charges du domicile.<br />\r\nIl m\'est à présent difficile d\'assumer les couts lié à vos prestations.<br />\r\nSerait-il possible de stopper, après le préavis légal, à grand grand regret, les prestations de Mme By.<br />\r\n<br />\r\nJe lui en parlerai mardi après midi quand elle viendra.<br />\r\n<br />\r\nMerci d\'avance.<br />\r\nCordialement,<br />\r\n<br />\r\nClaire de Velp<br />\r\n','',0,2),(26662,'1',5787,1398,7,0,'2010-03-25 16:57:00',0,'','',0,10),(26663,'1',5787,1398,7,6,'2010-03-25 16:58:00',0,'suite au ctrl: 2ème prestations. Intervenante arrive a bien s\'organiser. Très grande maison. un point négatif sur la robinetterie rester des traces.','0',26662,10),(26666,'1',20,0,4,1,'2010-03-25 17:20:00',0,'MSG CLIENTE : ok pour changement mme EBO, mais seulement à partir du 14/04 car personne ne sera présent au domicile le 07/04 pour montrer les choses => espère que cette fois-ci ce sera la bonne !','-2',26639,2),(26667,'1',12,10,4,0,'2010-03-25 17:24:00',0,'Cliente souhaite passer à seulement 4h par semaine à compter du 29/03, conserve la presta du vend AM => elle peut faire bcp de choses que fait mme Berradja donc presta inutile','',0,2),(26668,'1',1322,1116,4,0,'2010-03-24 09:30:00',0,'Dem mme Fortes : client informé par mme Fortes lors de la presta du 22/03 => cause pb de salaire ! Voulait avoir confirmation de cette dem, et savoir si l\'on avait qq sous le coude avec les mêmes qualités que mme Fortes car ça fonctionnait \"enfin\" plutôt bien ...','',0,2),(26669,'1',1322,0,4,1,'2010-03-25 17:31:00',0,'MG : msg laissé sur port cliente pour confirmer dem mme Fortes effectue son préavis jusqu\'au 23/04, recherche active d\'une autre intervenante pour le 26/04, sera rappelée la semaine du 12/04 pour le changement','-2',26668,2),(26670,'1',1322,0,4,1,'2010-04-12 17:32:00',1,'Changement intervenante','-2',26668,2),(26817,'1',5985,0,3,0,'2010-03-29 10:31:00',0,'','',0,26),(26671,'1',4730,1116,4,0,'2010-03-25 17:39:00',0,'Cliente informée dem mme Fortes, dernière presta le 23/04','',0,2),(26672,'1',4730,0,4,5,'2010-03-25 17:39:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que mme Fortes nous a présentés sa démission, elle effectue son préavis jusqu’au 23 avril (les clés des clients seront restituées au bureau le 26/04). <br />\r\n<br />\r\nPar conséquent, nous recherchons activement une nouvelle intervenante pour assurer les prestations à votre domicile à compter de la semaine du 26 avril.<br />\r\n<br />\r\nAvez-vous des contraintes à prendre en considération pour cette recherche ?<br />\r\n<br />\r\nJe vous remercie par avance de votre retour, et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26671,2),(26673,'1',4730,0,4,1,'2010-04-12 17:40:00',1,'Changement intervenante','-2',26671,2),(26674,'1',1734,0,4,0,'2010-03-25 17:41:00',0,'Cliente informée dem mme Fortes, dernière presta le 22/04','',0,2),(26675,'1',1734,0,4,5,'2010-03-25 17:41:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que mme Fortes nous a présentés sa démission, elle effectue son préavis jusqu’au 23 avril (les clés des clients seront restituées au bureau le 26/04). <br />\r\n<br />\r\nPar conséquent, nous recherchons activement une nouvelle intervenante pour assurer les prestations à votre domicile à compter de la semaine du 26 avril.<br />\r\n<br />\r\nAvez-vous des contraintes à prendre en considération pour cette recherche ?<br />\r\n<br />\r\nJe vous remercie par avance de votre retour, et reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26674,2),(26676,'1',1734,0,4,5,'2010-05-10 17:42:00',1,'Changement intervenante jeudi ou vendredi','-2',26674,2),(26677,'1',2086,7,4,0,'2010-03-25 17:54:00',0,'Presta du 25/03 : mme Camara est arrivée peu avant 17h <br />\r\n<br />\r\nPresta du matin prévue chez mme Giron de 8h à 14h pour rattraper une partie de la presta non assurée du 23/03 => mme Camara est arrivée à 9h chez mme Giron au lieu de 8h (elle nous en a informés à 11h mais mme Juffroy n\'avait pas été prévenue d\'un éventuel retard) et est restée jusqu\'à 16h alors que la presta chez mme Juffroy devait débuter à 14h30','',0,2),(26678,'1',2086,0,4,5,'2010-03-25 17:57:00',0,'Madame,<br />\r\n<br />\r\nIl est tout à fait normal que vous soyez avertie en cas de modification de planning car cela induit des changements au niveau de votre organisation personnelle.<br />\r\n<br />\r\nPour la prestation de ce jour, l’erreur venant de notre part, nous vous offrons une heure ½ de prestation à titre de geste commercial.<br />\r\n<br />\r\nNous faisons le nécessaire de notre côté afin que ces dysfonctionnement de planning ne perdurent pas, et vous remercions pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26677,2),(26679,'1',2086,0,4,5,'2010-03-25 17:56:00',0,'Madame Garnier,<br />\r\n <br />\r\nMme Camara vient d\'arriver. Il est presque 17 heures.<br />\r\n <br />\r\nJe vous demande qu\'à l\'avenir :<br />\r\n <br />\r\n1. vous m\'avertissiez de l\'heure d\'arrivée de Mme CAMARA si celle-ci doit être modifiée pour des problèmes de gestion interne à votre société<br />\r\n2. Mme CAMARA ne passe plus après 16 heures. Les 3 heures de ménage jusqu\'à 20 heures ce soir ne me conviennent pas du tout.<br />\r\n <br />\r\nEnfin, je note que, depuis plus d\'un mois, il y a sans cesse quelque chose chaque semaine. Ma gentillesse et ma compréhension ont cependant des limites.<br />\r\n <br />\r\nMerci de faire le nécessaire à l\'avenir.<br />\r\n <br />\r\nStéphanie Juffroy','-2',26677,2),(26680,'1',2086,0,4,5,'2010-03-25 18:02:00',0,'Je vous remercie.<br />\r\n <br />\r\nStéphanie Juffroy<br />\r\n','-2',26677,2),(26681,'1',1734,0,4,5,'2010-03-25 18:09:00',0,'Bonjour,<br />\r\n<br />\r\nJe trouve la rotation de personnel très importante chez vous et je vous avoue que c\'est un inconvénient. Cela dit, cela permet aussi une comparaison de service d\'une personne à l\'autre et je dois dire que pour l\'instant, j\'en suis encore à regretter le départ de Madame Goncalvès… Espérons que la personne suivante travaillera aussi bien. <br />\r\n<br />\r\nPour la date de préavis du 23 avril, cela \"tombe bien\", puisque je serai en vacances à partir du 30 avril. Je souhaitais donc de toute façon annuler les prestations des 29 avril, 6mai, 13 mai (celui-ci est férié) et reprendre le jeudi 20 mai ou le vendredi 21 mai. <br />\r\n<br />\r\nCela vous laisse donc le temps de trouver une remplaçante, qui pourra passer soit le jeudi, soit le vendredi, à sa convenance. <br />\r\n<br />\r\nMeilleures salutations,<br />\r\n<br />\r\nNathalie Weick','-2',26674,2),(26682,'1',2796,0,4,1,'2010-03-25 10:14:00',0,'MSG CLIENTE : OK dem mme Klein, pour nouveau changement ne sait pas, réfléchie et nous donne une réponse d\'ici la fin de semaine + souhaite savoir comment se passera la gestion des clés','-2',26637,2),(26683,'1',2796,0,4,1,'2010-03-25 18:16:00',0,'Msg laissé sur port cliente, délai de réflexion normal, clés seront déposées au bureau le 02/04 et nous les conserverons jusqu\'à sa prise de décision','-2',26637,2),(26684,'1',4730,0,4,5,'2010-03-25 19:10:00',0,'Bonsoir,<br />\r\n <br />\r\nLa nouvelle intervenante doit intervenir de préférence pendant mes heures d\'absence, soit après 9h30 du matin. Je n\'ai pas d\'autres contraintes.<br />\r\n <br />\r\nMerci<br />\r\n','-2',26671,2),(26685,'1',3662,992,4,0,'2010-03-26 08:54:00',0,'26.03: Mail de la \"compagne\" de M. CARON m\'informant qu\'ils souahiteraient des presta le 29.03+26.04+10.05+31.05+14.06+28.06+12.07+26.07. Voir VA car demande inférieur à presta en quinzaine.<br />\r\nj\'ai expliqué à la cliente qu\'on ne pouvait honorer sa demande ; elle réfléchit ce we et nous donne une réponse : soit l garde mme lara soit on arrête et on essaie de prévoir 2 ou 3 presta avec d\'autres intervenantes (sur des absences clients par exemple) ; si elle arrête, attribuer le client Bergon à mme lara qui est ok ; elle pourrait commencer dès mardi 30 car jacquard annule<br />\r\n29.03: La clte a appelé. Ils maitienne presta toutes les sem. mais annule les 15 jours de vacances de pâques.<br />\r\n29.03: Mess rpdr clte','',0,9),(27349,'1',5934,0,1,0,'2010-04-06 09:50:00',0,'LA CLIENTE EST SATISFAITE DES PRESTA MAIS PEUT ETRE IL MANQUE UN PEU DE TEMPS POUR FAIRE TOUT / VA REFLECHIR ET EN PARLER AVEC MLLE KHOUNLOTHAM','',0,9),(26855,'1',5995,0,3,0,'2010-03-29 14:21:00',0,'47M². 2H/2S ','',0,2),(26688,'0',4938,1295,7,0,'2010-03-26 14:00:00',0,'','-2',0,21),(26689,'0',4938,1295,7,6,'2010-03-25 14:00:00',1,'Bon travail','-2',26688,21),(26690,'0',0,1420,7,1,'2010-03-26 10:38:28',0,'Vérification des références','-2',0,14),(26691,'0',0,1420,7,1,'2010-03-26 15:00:00',1,'','-2',26690,14),(26692,'0',0,1421,7,1,'2010-03-26 10:42:29',0,'Vérification des références','-2',0,14),(26693,'0',0,1421,7,1,'2010-03-26 15:00:00',1,'','-2',26692,14),(26694,'0',5962,1414,7,0,'2010-03-29 14:00:00',0,'','-2',0,21),(26695,'0',5962,1414,7,6,'2010-03-29 14:00:00',1,'assistance en début de prestation','-2',26694,21),(26696,'0',5527,1348,7,0,'2010-03-30 15:45:00',0,'','-2',0,21),(26697,'0',5527,1348,7,6,'2010-03-30 15:45:00',1,'Améliorer le travail...WC, douche...','-2',26696,21),(26698,'0',4926,1413,7,0,'2010-03-01 11:45:00',0,'','-2',0,21),(26699,'0',4926,1413,7,6,'2010-03-01 11:45:00',1,'','-2',26698,21),(26700,'0',5886,1414,7,0,'2010-03-02 10:45:00',0,'','-2',0,21),(26701,'0',5886,1414,7,6,'2010-03-02 10:45:00',1,'','-2',26700,21),(26702,'0',4926,1413,7,0,'2010-04-01 11:45:00',0,'','-2',0,21),(26703,'0',4926,1425,7,6,'2010-04-01 11:45:00',1,'Intervenante motivée, organisée.','-2',26702,21),(26704,'0',5886,1414,7,0,'2010-04-02 10:45:00',0,'','-2',0,21),(26705,'0',5886,1425,7,6,'2010-04-02 10:45:00',1,'Debut de prestation. ','-2',26704,21),(26706,'1',2677,0,9,1,'2010-03-26 11:36:00',0,'Proposition mardi 9h-12h mme Aidara ou vend 13h30-16h30 mme Leal Ribeiro => OK pour mardi 9h-12h à partir du 6/4, sera présent lors de la 1ere presta','1',26407,2),(26707,'1',2677,0,1,0,'2010-03-26 11:37:00',0,'','',0,2),(26708,'1',2677,0,1,1,'2010-04-07 11:37:00',0,'Point suite 1ere presta:<br />\r\n<br />\r\nImpeccable, c\'est du super boulot. On continue avec cette dame avec plaisir.','-2',26707,2),(26709,'1',4452,0,4,0,'2010-03-26 11:56:00',0,'mess répondeur lui demandant si elle serait d\'accord de décaler sa presta de 11h30 à 13h30 afin de lui mettre le client crouau avant ; relancer si pas de nouvelles et valider une mise en place chez CROUAU<br />\r\n29.03: Mess de relance clte pour décalage presta<br />\r\n30.03: Rpse de la clte par mail, suite mail VA. Clte ne souhaite pas ce chgmt d\'horaire.','',0,9),(26964,'0',5360,0,6,0,'2010-03-30 11:19:00',0,'08/03/10 : clt annule hors délai. Facturé<br />\r\nprestation du 07/06/10 décalée au 08/06/10 à la demande du clt (demande effectuée le 1er/06/10 sur messagerie à 18h59).','',0,12),(26711,'1',741,1341,7,0,'2010-03-26 11:59:00',0,'','',0,10),(27231,'0',984,0,7,0,'2010-04-02 09:41:00',0,'16/04/10 : annul. sal. (DESRUISSEAUX) en CP = -2h. Clt. prévenu par courrier 1/04/10. R?<br />\r\n14/05/10 : CP = -2h','',0,12),(26975,'1',4451,1259,4,0,'2010-03-30 13:24:00',0,'30.03: Mail à la clte pour lui proposer presta le vendredi matin à compter de la semaine prochaine avec Mlle VALLESPIR Elle a en effet terminé ses cours et dc à nouveau dispo fin de semaine.<br />\r\n31.03: Clte ok','',0,9),(26712,'1',741,1341,7,6,'2010-03-26 11:00:00',0,'Suite au ctrl: Vu avec Mme Mendes nettoyage cuisine; Robinetterie; lavage des sols. Voir fiche.','0',26711,10),(26713,'1',5881,1403,7,6,'2010-03-26 12:02:00',0,'Suite au ctrl : problème de repassage (nombreux chemisier en soit avec plein de plis) Intervenante à du mal. Vu avec elle sur la technique mais devrait avoir formation sur repassage.','-2',26447,10),(26714,'1',5935,1412,7,0,'2010-03-26 12:10:00',0,'','',0,10),(26715,'1',5935,1412,7,6,'2010-04-02 11:00:00',0,'','-2',26714,10),(26716,'1',3637,1388,4,0,'2010-03-26 12:31:00',0,'26.03/ aPPEL DE LA CLTE QUI M INFORME QU ELLE A COVENUE AVEC MME LAOUI D 1 PRESTA EN + AJD HUI DE 2H OU 1H30; CONTROLER POINTAGE LUNDI<br />\r\n29.03/ a FAIT 17H20/19H30','',0,9),(26718,'1',5830,0,9,1,'2010-03-26 12:38:00',0,'N\'avait pas de nouvelle, a mis notre offre en stand by ! Cliente très bizarre ...','-2',26092,2),(26719,'1',219,0,9,5,'2010-03-18 12:53:00',0,'Bonjour,<br />\r\n<br />\r\nJe reviens vers vous pour vous tenir informés de l’avancée de nos recherches. J’étais en attente d’une confirmation de la part d’un de nos clients pour décaler ses prestations et pouvoir vous attribuer leur femme de ménage qui a perdu récemment son client du jeudi après-midi pour déménagement, mais je n’ai pu obtenir leur réponse qu’hier et ils ne souhaitent pas modifier le créneau horaire des interventions à leur domicile.<br />\r\n<br />\r\nPar conséquent, nous ne sommes toujours pas en mesure de pouvoir répondre à votre demande de prestation pour le moment, nous poursuivons nos recherches et espérons vivement être en mesure de vous attribuer dans les prochaines semaines une intervenante correspondant à vos attentes.<br />\r\n<br />\r\nNous vous remercions pour votre patience et ne manquerons pas de vous tenir informés régulièrement.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier ','-2',25059,2),(26724,'1',17,0,1,5,'2010-03-26 13:15:00',0,'Bonjour,<br />\r\n<br />\r\nNous comprenons tout à fait votre situation, et vous confirmons l’arrêt définitif de vos prestations à compter du 31/03/2010.<br />\r\n<br />\r\nLa dernière prestation assurée par mlle By aura lieu le mardi 30 mars, prestation à l’issue de laquelle elle vous remettra les clés de votre domicile.<br />\r\n<br />\r\nNous vous remercions pour votre confiance, et espérons avoir de nouveau l’opportunité de travailler avec vous à l’avenir.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26723,2),(26727,'1',17,0,1,5,'2010-03-26 13:26:00',0,'Merci beaucoup pour votre réponse.<br />\r\nJ\'espère aussi avoir la trésorerie pour très vite refaire appel à vous.<br />\r\nMerci pour ses années sans nuages !<br />\r\n<br />\r\nCordialement,<br />\r\nClaire de Velp','-2',26723,2),(26728,'0',5974,0,3,0,'2010-03-26 13:52:00',0,'INTERESSE PAR 4H HEBDO / ASSEZ AGE / EST A L ADMR MAIS N EST PAS SATISFAIT<br />\r\n29.03: Clte a appelé pour annuler le rdz-vs car qlqun de l\'ADMR s\'est présenté ce matin chez lui. Il est cliente de l\'admr mais cela faisait 3 sem qu\'il n\'avait plus de nouvelles de leur part!','',0,9),(26898,'0',5332,0,4,0,'2010-03-29 16:06:00',0,'A PARTIR DU MOIS DE MAI MME TRASSARD VEUT DES INTERVENTIONS LE MARDI JEUDI OU VENDREDI MATIN PUIS ANNULERA TOUTES LES PRESTATIONS DE JUILLET ET AOUT<br />\r\n15.04: J\'ai eut la clte elle souhaite ce chgmt à compter du 3.05.10.<br />\r\n15.04: Je pense à Mme LAOUI le mercredi matin (bus direct).<br />\r\n20.04: J\'ai eut la clte le mercredi matin pas possible car garde bébé. Voir avec VA pour mettre mme laoui le jeudi matin chez trassard puis mme desjardins dès mois de mai. <br />\r\n24.04: Mme TRASSARD m\'a appelée ce matijn pour m\'informer changement de programme. Elle a en effet 1 chgmt. Le bébé qu\'elle devait garder à obtenu 1 place ne crèche dc souhaiterait maintenir sa presta le lundi matin. Je lui ai proposé le mardi matin. Pas possible. Soit lundi matin, soit vendredi matin. DC nous maintenons te quel.','',0,9),(27089,'1',3017,1206,4,0,'2010-03-31 11:43:00',0,'31.03: Appel clt pour annuler presta du 2&6.04 car femme varicelle','',0,9),(27087,'0',3559,0,1,0,'2010-03-31 11:25:00',0,'MESSAGE REPONDEUR POUR FAIRE LE POINT SUR SON DOSSIER : DOIT NOUS REGLER LES DERNIERES FACTURES + REGLER PROBLEME DE SON ASPIRATION CENTRALISEE','',0,9),(26895,'1',3390,1001,7,0,'2010-03-29 15:59:00',0,'','',0,10),(26731,'1',4392,0,1,5,'2010-03-26 15:16:00',0,'Bonjour,<br />\r\n<br />\r\nJe prends bonne note de votre arrêt définitif des prestations avec mme Aidara. Cependant, le préavis à respecter pour toute rupture de contrat avec notre société étant de 72 heures ouvrées (du lundi au vendredi, car nous ne travaillons pas le week-end), mme Aidara assurera-t-elle la prestation du 30 mars ? A défaut, cette prestation vous sera facturée au tarif habituel.<br />\r\n<br />\r\nPour la remise de vos clés, mme Aidara n’a-t-elle pas la possibilité de les déposer dans votre boite aux lettres ? Effectivement, l’envoi d’un recommandé reste envisageable.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26730,2),(26732,'1',4392,1076,1,1,'2010-04-06 10:18:00',1,'Tenir informé renvoi clés','-2',26730,2),(26734,'1',219,0,9,1,'2010-03-26 15:23:00',0,'OK elle attendra mme Da Silva à 8h30 mardi 30/03, si elle peut venir un peu avant 8h30 ça sera parfait car à 8h30 précise elle doit partir','1',25059,2),(26735,'1',219,0,1,0,'2010-03-26 15:25:00',0,'','',0,2),(26736,'1',219,0,1,1,'2010-04-07 15:25:00',1,'Point suite 2eme presta','-2',26735,2),(26737,'1',5782,1398,7,1,'2010-03-26 15:32:00',0,'Appel vers cliente pour faire point sur presta.<br />\r\nCliente satisfaite. Reviendra vers nous si nécessaire.','1',26187,10),(26738,'1',5622,1349,7,0,'2010-03-26 15:35:00',0,'','',0,10),(26739,'1',5622,1349,7,6,'2010-03-25 15:35:00',0,'suite au crtl:le jeudi en 2h cuisine, salon, salle à manger, 3 chambres, sdb. Rien vu de spécial. juste le pare douche légèrement essuyer. ','-2',26738,10),(26740,'1',5622,1349,7,1,'2010-03-26 15:40:00',0,'Lmsg pour faire point sur presta suite au clt.','-2',26738,10),(26741,'1',3147,10,7,0,'2010-03-22 17:15:00',0,'','-2',0,2),(26742,'1',3147,10,7,6,'2010-03-22 17:15:00',1,'Menage;<br />\r\nDans le cuisin tout bien fait mais sur le boad de l\'electromenage il y\'avais de poussier je demande apre elle a fait.<br />\r\nDans le sdb sur le mirrior il y\'avais de tach de calker apre elle a nettoye.Le rest cava.WC bien fait.<br />\r\nDans le chambre bien passe le aspirature,poussier bien fait.<br />\r\nDans le salon poussier fait,sol bien passe aspirature.Mais dans le escallie il y\'avais de poussier apre elle a nettoye.<br />\r\nEnsamble le menage bien fait.<br />\r\nRepassage;<br />\r\n3 chemise a repasse et plier.Le pliage ce pas bone.Donc je montre comment plier.Elle a compri.<br />\r\nControle dans 3 mois.','-2',26741,2),(26816,'1',5924,0,3,1,'2010-03-29 13:00:00',0,'rappelé demain','-2',26293,2),(26746,'1',5977,0,3,0,'2010-03-26 15:53:00',0,'3H/S dépoussiérer, lessiver, repasser','',0,2),(26747,'1',5977,0,3,5,'2010-03-25 15:53:00',0,'','-2',26746,2),(26748,'1',5977,0,3,1,'2010-03-29 19:00:00',0,'elle n\'a pas pris le temps de regarder les offres. Elle s\'en occupera prochainement, et si nous n\'avons pas de retour de sa part je la relance dans 10 jours. Elle est OK','-2',26746,2),(26749,'1',5978,0,3,0,'2010-03-26 15:56:00',0,'3H/S','',0,2),(26750,'1',5978,0,3,5,'2010-03-25 15:56:00',0,'','-2',26749,2),(26751,'1',5978,0,3,1,'2010-04-02 15:57:00',0,'elle est dans le RER et ne sera pas joignable avant 20h. et c\'est ainsi tous les soirs.','-2',26749,2),(26752,'1',5979,0,3,0,'2010-03-26 16:03:00',0,'4H/S. repassage 5 chemises. ménage( poussières, aspi, serpi, sanitaires SDB)','',0,2),(26753,'1',5979,0,3,1,'2010-04-02 16:03:00',0,'NRP','-2',26752,2),(26754,'1',5979,0,3,5,'2010-03-25 16:03:00',0,'','-2',26752,2),(26755,'1',5980,0,3,0,'2010-03-26 16:06:00',0,'4H/S. 3 ADULTES. 65M².','',0,2),(26756,'1',5980,0,3,5,'2010-03-25 16:06:00',0,'','-2',26755,2),(26757,'1',5980,0,3,1,'2010-04-02 16:06:00',0,'Elle à bien reçu tous les devis de nous et nos concurrents. Mais pour le moment c\'est juste un sondage du marché, elle ne souhaite démarrer les prestations qu\'en septembre. <br />\r\nA rappeler au mois de juin, pour avoir des infos sur sa décision.','-2',26755,2),(26758,'1',5981,0,3,0,'2010-03-26 16:10:00',0,'1 gros nettoyage de 8 h puis ensuite prestation régulière <br />\r\nUniquement ménage','',0,2),(26759,'1',5981,0,3,5,'2010-03-25 16:10:00',0,'','-2',26758,2),(26760,'1',5981,0,3,1,'2010-03-29 16:10:00',0,'il perd la boule complet. Vaut mieux éviter de bosser avec lui. il décrit son appartement comme dans \"c\'est du propre\" ','-2',26758,2),(26761,'0',616,1421,4,0,'2010-03-26 16:17:00',0,'salariée rdv le 13/04/10 au matin voir avec la cliente comment elle s\'arrange','',0,14),(27786,'1',4946,567,4,0,'2010-04-12 13:56:00',0,'ANNUL PRESTA DU 23 AVRIL ( appel téléphonique) maj soft','',0,10),(26763,'1',5944,0,3,4,'2010-03-29 11:00:00',0,'','-2',26429,2),(26764,'1',5121,0,1,1,'2010-03-29 16:43:00',0,'RIB reçu','-2',25657,2),(26765,'1',5914,0,3,1,'2010-03-26 16:45:00',0,'nrp','-2',26145,2),(26766,'1',5915,0,3,1,'2010-03-26 16:48:00',0,'NRP<br />\r\n','-2',26148,2),(26767,'1',5902,0,3,4,'2010-03-31 16:51:00',0,'','-2',26064,2),(26768,'1',5892,0,3,4,'2010-03-26 16:54:00',0,'','-2',25966,2),(26769,'1',4247,0,4,0,'2010-03-26 17:09:00',0,'Bonjour,<br />\r\n<br />\r\nJe souhaite annuler les interventions de Madame BURGAUD à mon domicile les 13 et 16 avril prochains, en raison des vacances de Pâques.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\nMarylène LEVEQUE<br />\r\n<br />\r\n','',0,14),(26770,'1',5905,0,3,1,'2010-03-26 17:14:00',0,'NRP PAS DE RÉPONDEUR.','-2',26072,2),(26771,'1',5911,0,3,1,'2010-03-26 17:16:00',0,'GAMIN ','-2',26097,2),(26772,'1',5911,0,3,1,'2010-03-26 18:30:00',0,'nrp pas, ','-2',26097,2),(26773,'1',5893,0,3,4,'2010-03-26 17:19:00',0,'','-2',25969,2),(26774,'1',5888,0,3,4,'2010-03-26 17:21:00',0,'','-2',25953,2),(26775,'1',5650,1349,4,0,'2010-03-26 17:27:00',0,'Suite CT client :<br />\r\nCe monsieur veut faire un virement.<br />\r\nLui dis pas possible.<br />\r\nMe répond : je vous ferais un chèque qd j\'y penserai hihihihi !','',0,10),(26776,'1',5904,0,3,1,'2010-03-26 17:29:00',0,'C\'est la belle mère. Les enfants sont en vacances, et rentrent lundi. Donc rappeler à partir de mardi. ','-2',26069,2),(26777,'1',5945,0,3,1,'2010-03-26 17:31:00',0,'nrp','-2',26432,2),(26778,'1',5945,0,3,1,'2010-03-29 17:31:00',0,'nrp ','-2',26432,2),(26779,'1',5963,0,3,4,'2010-03-26 17:34:00',0,'','-2',26563,2),(26780,'1',5964,0,3,4,'2010-03-26 17:38:00',0,'','-2',26566,2),(26781,'1',5765,0,9,0,'2010-03-26 17:54:00',0,'2H JEUDI DE PREF 9H','',0,2),(26880,'1',6003,0,3,0,'2010-03-29 15:28:00',0,'90 m². 2H/S. MAISON/VILLA','',0,2),(26782,'1',5765,0,9,1,'2010-03-26 17:56:00',0,'C\'est bon nous avons reçu votre BC. On revient vers vous pour la mise en place.','-2',26781,2),(26783,'1',5765,0,9,1,'2010-03-29 17:56:00',1,'mise en place ','-2',26781,2),(26784,'1',5965,0,3,4,'2010-04-02 18:12:00',0,'','-2',26569,2),(26785,'1',5966,0,3,4,'2010-03-26 18:15:00',0,'','-2',26574,2),(26786,'1',5968,0,3,4,'2010-03-26 18:30:00',0,'','-2',26583,2),(26787,'1',5969,0,3,1,'2010-04-02 18:35:00',0,'si pas de nouvelles<br />\r\n<br />\r\nN\'est finalement pas encore décidé. Il revient vers nous sans faute.','-2',26586,2),(26788,'1',5859,0,3,5,'2010-03-26 18:37:00',0,'OFFRE PROMO','-2',25757,2),(26789,'1',5859,0,3,1,'2010-04-15 18:40:00',1,'inactif si pas de nouvelles.','-2',25757,2),(26790,'1',5813,0,3,1,'2010-03-29 18:43:00',0,'nrp','-2',25457,2),(26791,'1',5879,0,3,1,'2010-03-31 18:44:00',0,'je suis en réunion je ne peux pas vous prendre monsieur. merci on se rappel la semaine prochaine. ','-2',25877,2),(26792,'1',5924,0,3,1,'2010-03-26 18:47:00',0,'Il était en voiture, préfère être rappelé lundi 10h','-2',26293,2),(26794,'1',5827,0,3,4,'2010-03-26 18:52:00',0,'','-2',25548,2),(26795,'1',5909,0,3,4,'2010-03-26 18:55:00',0,'','-2',26084,2),(26796,'1',5949,0,3,1,'2010-03-26 18:56:00',0,'nrp pas de répondeur','-2',26488,2),(26797,'1',5951,0,3,4,'2010-03-26 18:58:00',0,'','-2',26494,2),(26798,'1',5953,0,3,1,'2010-03-26 19:03:00',0,'Ok elle à notre devis. Elle à eu quelques contretemps cette semaine mais revient vers nous courant de la semaine prochaine.','-2',26500,2),(26799,'1',5953,0,3,1,'2010-04-02 19:04:00',0,'si pas de nouvelles<br />\r\n<br />\r\nNRP PAS DE REPONDEUR','-2',26500,2),(26800,'1',5911,0,3,1,'2010-03-30 19:06:00',0,'NRP','-2',26097,2),(26801,'1',5952,0,3,4,'2010-04-02 19:15:00',0,'','-2',26497,2),(26802,'1',5954,0,3,4,'2010-03-26 19:18:00',0,'','-2',26503,2),(26803,'1',5955,0,3,4,'2010-03-26 19:22:00',0,'','-2',26506,2),(26804,'1',5578,0,9,1,'2010-03-26 19:33:00',0,'Appel cliente pour confirmer réception mail avec BC, n\'a rien reçu, ne pourra pas être présente le 30/03 car part en Province, nous rappelle pour confirmer le 06/04','-2',26537,2),(26805,'1',5578,0,9,1,'2010-04-01 19:36:00',0,'BC reçu ? OK pour le 06/04 ?','-2',26537,2),(26807,'1',5718,0,9,1,'2010-03-29 15:38:00',1,'oui ou non vend 1x4h ?','-2',26472,2),(26808,'1',3782,15,7,2,'2010-03-28 22:15:00',0,'Mme EBO Victorine<br />\r\n44 rue des Carrieres<br />\r\n14840 Demouville<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 29 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le jeudi 18 mars 2010 (suite au premier passage du 4 mars 2010) par BENNET SAMARAKOON chez Madame BRODIEZ.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Retirer les tâches présentes sur la gazinière et le miroir de la salle de bain<br />\r\n- Organiser de façon optimum votre temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti<br />\r\n<br />\r\nNous tenons à vous féliciter pour les efforts consentis pour améliorer la qualité de vos prestations et vous encourageons à poursuivre sur cette voie.<br />\r\n<br />\r\nDes contrôles réguliers seront organisés afin de nous assurer que la qualité de votre travail est maintenue.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',25512,2),(26809,'1',5521,1214,7,2,'2010-03-28 22:20:00',0,'Mme MIROUD Sakhria<br />\r\n98B rue Anatole France<br />\r\n93130 Noisy le Sec<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 29 mars 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 8 mars 2010 par BENNET SAMARAKOON chez Madame HILLER.<br />\r\n<br />\r\nLes tâches réalisées lors de cette prestation étaient de bonne qualité.<br />\r\n <br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',25653,2),(26810,'1',3742,893,7,2,'2010-03-28 22:31:00',0,'Mme BEYE Awa<br />\r\n1 place Jacqueline Auriole<br />\r\n93370 Montfermeil<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\nPuteaux, le 29 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 8 mars 2010 par BENNET SAMARAKOON chez Monsieur PEREZ.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Nettoyer régulièrement les plinthes de l’appartement<br />\r\n- Bien vérifier qu’il ne reste pas de tâches sur les sols <br />\r\n<br />\r\nNous avons bien pris en considération qu’il n’y avait pas d’escabeau ou de marche-pied au domicile du client vous permettant d’essuyer le dessus de la hotte dans la cuisine. Nous vous encourageons à laisser un mot au client dans le carnet de liaison prévu à cet effet afin que le client mette à votre disposition le matériel nécessaire.<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',25655,2),(26811,'1',3147,10,7,2,'2010-03-28 22:38:00',0,'Mme AYACHI BERRADJA Zohra<br />\r\n2 rue Gustave Rouanet<br />\r\nBP 21<br />\r\n75018 Paris<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\nPuteaux, le 29 mars 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 22 mars 2010 par BENNET SAMARAKOON chez Madame BERARD.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Bien retirer la poussière présente sur l’électroménager de la cuisine et dans l’escalier<br />\r\n- Nettoyer régulièrement les traces de calcaire présentes sur le miroir de la salle de bain<br />\r\n- Faire attention à la méthode de pliage des chemises<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous encourageons à continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',26741,2),(26812,'1',4392,0,1,5,'2010-03-26 16:43:00',0,'Bonjour, <br />\r\n<br />\r\nMerci pour votre retour. Pas de souci pour que Mme Aidara effectue sa prestation du mardi 30 mars. <br />\r\n<br />\r\nJe ne suis pas très a l’aise avec l\'idée de laisser les clefs dans la boite aux lettres, mal sécurisée... Je préfère opter pour l’envoi en recommandé. <br />\r\n<br />\r\nBien cdt, <br />\r\n<br />\r\nMarc Koquely ','-2',26730,2),(26949,'1',5976,0,3,1,'2010-03-31 19:22:00',0,'décroché puis raccroché','-2',26743,2),(26819,'1',5985,0,3,1,'2010-03-30 10:31:00',0,'Elle est en réunion en extérieur. Me dit qu\'elle me rappellera demain','-2',26817,26),(26820,'1',5986,0,3,0,'2010-03-29 10:39:00',0,'','',0,26),(26821,'1',5986,0,3,5,'2010-03-29 10:39:00',0,'','-2',26820,26),(26822,'1',5986,0,3,1,'2010-04-07 10:39:00',0,'A trouvé qqun. Je ne pense pas qu\'elle soit solvable.','-2',26820,26),(26823,'1',5988,0,3,0,'2010-03-29 10:41:00',0,'','',0,26),(26824,'1',5988,0,3,5,'2010-03-29 10:41:00',0,'','-2',26823,26),(26825,'1',5988,0,3,1,'2010-03-30 10:41:00',0,'Il a reçu plusieurs devis. Est en réflexion pour le moment. N\'a pas l\'air très prêt à prendre une décision.','-2',26823,26),(26826,'1',5989,0,3,0,'2010-03-29 10:44:00',0,'','',0,26),(39139,'0',7079,0,5,0,'2011-03-07 10:06:00',0,'7.03: Mess du clt et de Mme HAMEDI m\'informant que le clt n\'était pas là. Il avait complétement oublié. Il s\'en est excusé.','',0,9),(26828,'1',5989,0,3,5,'2010-03-29 10:45:00',0,'','-2',26826,26),(26829,'1',5989,0,3,1,'2010-03-30 10:46:00',0,'A transmis les infos à sa fille. Me demande de la rappeler vendredi matin','-2',26826,26),(28940,'1',20,0,1,0,'2010-05-04 19:37:00',0,'Remis le 4/5 750€ en CESU','',0,2),(27473,'1',5350,0,1,0,'2010-04-07 13:34:00',0,'','',0,26),(26832,'1',5944,0,3,1,'2010-04-02 11:08:00',0,'nrp','-2',26429,2),(26833,'1',5838,0,3,1,'2010-04-05 11:08:00',0,'Passer en client inactif si pas de nouvelle','-2',25580,26),(26834,'1',5836,0,3,1,'2010-04-16 11:12:00',0,'Inactif car pas de news','-2',25568,26),(26835,'1',3473,1336,4,0,'2010-03-29 11:13:00',0,'Cliente souhaite décaler la presta du 1/4 l\'AM ou vend ds la jrnée','',0,2),(26836,'1',5927,0,3,4,'2010-04-07 11:14:00',0,'Message invitant au rappel','-2',26313,26),(26837,'1',3473,1336,4,1,'2010-03-29 11:14:00',0,'Cliente prévenue que l\'on attend le retour de la cliente du jeudi AM pour inverser cette semaine. Si possible presta aura lieu de 13h à 16h => cliente OK','-2',26835,2),(26877,'1',4769,0,4,1,'2010-03-29 15:06:00',0,'Msg laissé à la secrétaire, une pers viendra 2h ce jeudi ','-2',26330,2),(26839,'1',5928,0,3,1,'2010-03-29 11:20:00',0,'SMS recu ce jour suite à mon message. Prestation deja trouvee Merci.','-2',26316,26),(26840,'1',5929,0,3,1,'2010-04-07 11:22:00',0,'J\'ai eu son fils au téléphone. Elle est parti en vacances en Corse pour 10 jours et prendra une décision à son retour','-2',26319,26),(26841,'1',5960,0,3,1,'2010-04-07 11:29:00',0,'Sa Tante a en fait eu un accident et est en négociation avec l\'assurance pour la prise en charge de la femme de ménage. Pour l\'instant, l\'assurance lui propose 10 euros de l\'heure ce qui n\'est pas suffisant, sa tante n\'étant pas imposable. Elle revient vers moi dès qu\'elle a des nouvelles, a repris le nom de notre société.','-2',26533,26),(26842,'1',723,855,4,0,'2010-03-29 11:29:00',0,'Bonsoir,<br />\r\n<br />\r\nJ\'ai vu Mme Bonnin vendredi pendant mon intervention, elle annule la prestation du vendredi 23/04.<br />\r\n<br />\r\nJ\'ai vu avec elle pour avancer la prestation du vendredi 16/04 au JEUDI 15/04 de 14h à 16h elle est d\'accord . <br />\r\n<br />\r\n<br />\r\nA bientot <br />\r\n<br />\r\nBonne soirée <br />\r\n<br />\r\nVianneytte<br />\r\n','',0,14),(26843,'1',5866,0,3,5,'2010-04-07 11:33:00',0,'Mail avec 2 heures offertes','-2',25812,26),(26844,'1',5832,1219,1,0,'2010-03-29 11:35:00',0,'','',0,26),(26845,'1',5832,0,1,4,'2010-03-29 11:35:00',0,'Message invitant au rappel pour m\'assurer de sa satisfaction suite à la première prestation','-2',26844,26),(26848,'0',0,1422,7,1,'2010-03-29 12:31:36',0,'Vérification des références','-2',0,10),(26849,'0',0,1422,7,1,'2010-03-29 15:00:00',1,'','-2',26848,10),(26850,'1',5517,0,4,1,'2010-03-29 12:30:00',0,'Msg laissé sur port cliente, ns ne travaillons pas les jrs fériés et replaçons dans la mesure du possible les presta non effectuées pour cause de jr férié. Pour le moment, mme Joseph n\'a pas d\'autre dispo et pas de possibilité avec une autre intervenante.','-2',26847,2),(27032,'0',6021,0,3,0,'2010-03-30 16:49:00',0,'CLIENT INTERESSE PAR 4H DE PRESTA HEBDO<br />\r\nmail envoyé le 30.03 depuis poste Benoît pour confirmer rdv<br />\r\n7.04 à 9h rdz-vs commle.<br />\r\nClt interessé par 3h/sem adresse castelnau<br />\r\n8.04: Mme EL EMRANIok pour ce nouveau clt le mardi matin. Sauf que le 13.04 = apm et le 20.04 absente/<br />\r\nMess rpdr ce jour au clt pour informer cela + mise en palce si ok dès sem. prochaine.<br />\r\n','',0,9),(26853,'1',3837,1067,5,0,'2010-03-29 13:44:00',0,'Mme DOUCINE a mal saisie code alalrme ajd\'hui. Sté de gardienage a appelé pour demander le CODE! Code dont mme DOUCINE ne dispose pas! Elle m\'a appelée complètement affolée. Car ils lui ont dit qu\'ils envoyés la gendarmerie.<br />\r\nTel Sté 04.68.54.08.48 que j\'ai donc appelé. M&C ne figurent pas sur la liste des Sté dont ils possèdent. Il m\'a demandé Nom Sté+coordonnées +mon nom... Il m\'a dit qu\'il fallait qu\'on demande au clt d\'attribuer un n° à M&C pour Mme DOUCINE. Le clt est en voyage actuellement. Il rentre cette nuit. L\'appeler en fin de semaine à ce sujet.','',0,9),(26856,'1',5995,0,3,5,'2010-03-29 14:22:00',0,'','-2',26855,2),(26857,'1',5995,0,3,4,'2010-03-31 14:23:00',0,'','-2',26855,2),(26858,'1',5996,0,3,0,'2010-03-29 14:25:00',0,'30 M². 2H/S','',0,2),(26859,'1',5996,0,3,5,'2010-03-29 14:26:00',0,'','-2',26858,2),(26860,'1',5996,0,3,1,'2010-04-06 14:26:00',0,'nrp','-2',26858,2),(26861,'1',5997,0,3,0,'2010-03-29 14:29:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nSurface : 80 m carré','',0,2),(26862,'1',5997,0,3,5,'2010-03-29 14:29:00',0,'','-2',26861,2),(26863,'1',5997,0,3,1,'2010-04-01 14:29:00',0,'nrp','-2',26861,2),(26864,'1',5998,0,3,0,'2010-03-29 14:33:00',0,'Fréquence du besoin : 4h/semaine. APPARTEMENT DE 140 M2 Ménage repassage vitres occasionnellement un peu de rangement (2 chambres d\'enfants) Type de bien : Appartement Surface : 140 m carré ','',0,2),(26865,'1',5998,0,3,5,'2010-03-29 14:33:00',0,'','-2',26864,2),(26866,'1',5998,0,3,1,'2010-04-08 14:33:00',0,'Elle va reporter sa demande au mois de septembre. donc pour le moment ce n\'est plus d\'actualité.','-2',26864,2),(26867,'1',5999,0,3,0,'2010-03-29 14:35:00',0,'2H/S','',0,2),(26868,'1',5999,0,3,5,'2010-03-29 14:36:00',0,'','-2',26867,2),(26869,'1',5999,0,3,1,'2010-03-31 14:36:00',0,'elle est au bloc opératoire. Elle préfère être rappelée après 19h30.','-2',26867,2),(26870,'1',6000,0,3,0,'2010-03-29 14:41:00',0,'Fréquence du besoin : 2h/semaine Surface : 34 m carré Commentaires supplémentaires : Un charmant petit accent anglais :)','',0,2),(26871,'1',6000,0,3,5,'2010-03-29 14:41:00',0,'','-2',26870,2),(26872,'1',6000,0,3,1,'2010-04-06 14:41:00',0,'NRP','-2',26870,2),(26873,'1',6001,0,3,0,'2010-03-29 14:44:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nSurface : 80 m carré<br />\r\n','',0,2),(26874,'1',6001,0,3,5,'2010-03-29 14:44:00',0,'','-2',26873,2),(26875,'1',6001,0,3,1,'2010-04-02 14:44:00',0,'Elle n\'a pas encore discuté avec son mari. Mais elle à bien noté mon numéro et reviens vers moi en cas de questions.','-2',26873,2),(26878,'1',197,0,4,1,'2010-03-29 15:11:00',0,'Msg laissé sur port cliente pour savoir si a bien le SMS du 22/03 (injoignable par tel) + confirmation 31/03 (invitée à ns recontacter soit SMS, soit appel port)','-2',26341,2),(26879,'1',197,23,4,1,'2010-03-30 15:14:00',1,'Rappel si pas retour','-2',26341,2),(26881,'1',6003,0,3,5,'2010-03-29 15:29:00',0,'','-2',26880,2),(26882,'1',6003,0,3,1,'2010-04-01 15:29:00',0,'Elle vient d\'être licenciée elle fera donc son ménage elle même','-2',26880,2),(26883,'1',5101,212,7,0,'2010-03-29 15:43:00',0,'','',0,10),(26884,'1',5101,212,7,6,'2010-03-29 14:00:00',0,'Suite au cltr, Rien à signaler, clte présente lors du ctrl, très satisfaite.','1',26883,10),(26885,'1',5256,843,7,0,'2010-03-29 15:50:00',0,'','',0,10),(26886,'1',5256,843,7,6,'2010-03-29 15:50:00',0,'suite au ctrl rien à signaler.aucun retour cliente.aucun retour négatif.','1',26885,10),(26887,'1',841,1124,7,0,'2010-03-29 15:00:00',0,'','',0,10),(26888,'0',0,1423,7,1,'2010-03-29 15:53:52',0,'Vérification des références','-2',0,26),(26889,'0',0,1423,7,1,'2010-03-29 15:00:00',1,'','-2',26888,26),(26890,'1',841,1124,7,6,'2010-03-29 15:53:00',0,'suite au ctrl rien à signaler; vu avec interv repassage drap en priorité.','1',26887,10),(26891,'1',5088,1001,7,0,'2010-03-29 15:55:00',0,'','',0,10),(26892,'1',5718,0,9,1,'2010-03-29 15:57:00',0,'Cliente pas intéressée par 4h en une fois, souhaite répartir le travail en 2 fois, tenir informée suite aux entretiens de cette semaine','-2',26472,2),(26893,'1',5718,0,9,1,'2010-04-02 15:57:00',1,'Qq en 2x2h ou pas ?','-2',26472,2),(26894,'1',5088,1001,7,1,'2010-03-18 10:00:00',0,'Vu avec intervenante pour nettoyage d\'inox dans cuisine et rangement dans salle de bain. Sinon cliente satisfaite du travail de l\'inter.','1',26891,10),(26897,'1',5956,0,3,1,'2010-04-02 16:01:00',0,'rappelez moi dans une heure svp jsui en réunion','-2',26509,2),(26902,'1',5959,0,3,1,'2010-04-02 16:11:00',0,'ont trouvé une solution ','-2',26518,2),(26903,'1',5762,0,3,5,'2010-04-26 16:13:00',0,'offre promo','-2',25051,2),(26904,'1',1358,864,7,0,'2010-03-16 15:00:00',0,'','',0,10),(26905,'1',1358,864,7,6,'2010-03-16 15:00:00',0,'Suite au ctrl: cliente présente lors du ctrl. cliente très satisfaite de la presta. Maison en désordre, presta pas mal vu le travail et le nombre d\'heures.','1',26904,10),(26906,'1',4358,453,7,0,'2010-03-29 16:15:00',0,'','',0,10),(26908,'1',4358,453,7,6,'2010-03-18 16:19:00',0,'suite au cltrl: Maison très en désordre et pas très propore voir fiche de l\'interv dans dossier suspendu.Cliente à l\'air satisfaite de la presta.','1',26906,10),(26909,'1',3381,1372,7,0,'2010-03-29 16:22:00',0,'','',0,10),(26910,'1',3381,1372,7,6,'2010-04-02 11:30:00',0,'','-2',26909,10),(26911,'1',5247,86,5,0,'2010-03-29 16:29:00',0,'Madame POIRIER Emmanuelle<br />\r\nDomicile : 01 77 18 06 64 Portable : 06 71 70 10 92<br />\r\n75013 PARIS 13<br />\r\n<br />\r\nElle souhaite changer de femme de ménage.<br />\r\nCelle qui vient chez elle actuellement ne la satisfait pas, elle ne pense pas qu\'elle fait tout ce qu\'elle lui demande.<br />\r\n<br />\r\nD\'autre part, elle souhaite annuler les prestations les semaines 18 et 19, pour cause d\'absence.<br />\r\n<br />\r\nMerci de la rappeler.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 29 mars 2010 à 11:19<br />\r\n','',0,2),(26912,'1',5247,86,5,1,'2010-03-29 16:29:00',0,'Msg laissé sur port cliente l\'invitant à nous recontacter pour faire un point sur les presta de mme Joseph + prise en compte des annulations du 3 et 10/05','-2',26911,2),(26913,'1',5247,86,5,1,'2010-03-31 16:30:00',0,'Faire le point si pas retour','-2',26911,2),(26914,'1',2203,150,4,0,'2010-03-29 16:33:00',0,'MSG CLIENTE : souhaite avoir 2h de ménage tous les 15 jrs en plus des 2h de repassage habituelles le lundi','',0,2),(26915,'1',5914,0,3,5,'2010-04-26 16:31:00',0,'offre promo.','-2',26145,2),(26916,'1',0,150,4,1,'2010-03-29 16:35:00',0,'Demande si peut effectuer 2h en plus tous les 15 jrs, et pas obligatoirement à la suite de la presta du lundi => va voir, donne une réponse le 30/03','-2',26914,2),(26917,'1',2203,150,4,1,'2010-03-29 16:36:00',0,'Msg laissé sur port cliente pour informer demande bien prise en compte + attente retour mme Koffi pour effectuer 2h en plus ts les 15 jrs => pb clés + si pers ponctuelle risque d\'oubli de la presta ! <br />\r\n<br />\r\nSi pas possible cette semaine, envoyer mme Esene jeudi 9h-11h','-2',26914,2),(27063,'1',2203,0,4,1,'2010-03-30 17:59:00',0,'OK mme Koffi aujourd\'hui, puis 2h tous les 15 jrs merc 12h-14h','-2',26914,2),(27203,'0',5026,0,4,0,'2010-04-01 16:35:00',0,'Bonjour,<br />\r\n <br />\r\nNous n\'aurons pas besoin de prestation de ménage dans notre appartement au 14 allée de la Vilaine le jeudi 8 avril.<br />\r\nMerci de me confirmer par retour de mail que vous en avez bien pris note.<br />\r\n <br />\r\nJe vous remercie<br />\r\nCordialement,<br />\r\n <br />\r\nClaire Combeau & Arnaud Vielle<br />\r\n','',0,14),(26921,'1',5880,1377,7,0,'2010-03-29 16:45:00',0,'','',0,10),(26922,'1',5880,1377,7,6,'2010-03-30 10:30:00',0,'Suite au ctrl : Appart cuisine salon bureau + 2ème; 3 chambres, salle de bain, toilette.pas mal de boulot, le problème peut venir sur l\'attitude de l\'intervenante (a l\'air pas affolé). ','-2',26921,10),(26923,'1',4995,1415,7,0,'2010-03-29 16:51:00',0,'','',0,10),(26924,'1',4995,1415,7,6,'2010-03-29 16:51:00',0,'ctrl 1ère presta: Très bonne impression, interv à tout déplacer dans les pièces, pour passer aspi et faire poussière. revenir vers cliente pour faire un point vendredi. ','-2',26923,10),(26925,'0',6004,0,3,0,'2010-03-29 16:53:00',0,'CONTACT CE JOUR : LA CLIENTE SEMBLE TRES INTERESSEE / UN PEU DANS LA PANIQUE CAR DEMENAGE LE 03.04 / LA RAPPELER SI NE L A PAS DEJA FAIT <br />\r\n7.04: Mess rpdr prospect de relance.<br />\r\n12.04: Pas de nouvelle de ce prospect j\'arrête le suivi','',0,9),(26927,'1',5677,0,9,1,'2010-03-29 16:57:00',0,'Msg laissé sur port client suite au msg reçu le 26/03, pour nous communiquer les contraintes d\'intervention jr/h, pers en recrutement cette semaine donc pas possible pour le moment de faire une proposition pour le merc','-2',25905,2),(26928,'1',5677,0,9,1,'2010-04-02 17:00:00',1,'Date reprise envisagée','-2',25905,2),(26929,'0',6005,0,3,0,'2010-03-29 17:13:00',0,'CLIENT INTERESSE PAR 3H ENVIRON DE PRESTATION / EN CONTACT AUSSI AVEC O2<br />\r\n31.03: Clt annule rdz-vs/ Ne souhaite rien pour le moment.','',0,9),(27099,'0',0,1429,7,1,'2010-03-31 13:59:30',0,'Vérification des références','-2',0,9),(26931,'1',5915,0,3,1,'2010-03-30 17:29:00',0,'nrp','-2',26148,2),(26932,'1',5980,0,3,4,'2010-03-29 17:31:00',0,'','-2',26755,2),(26933,'1',5976,0,3,1,'2010-03-29 19:00:00',0,'à décroché puis raccroché.','-2',26743,2),(26934,'1',5977,0,3,1,'2010-03-29 17:39:00',0,'DEMANDE A ETRE RAPPELEE DANS UNE HEURE','-2',26746,2),(26935,'1',5978,0,3,4,'2010-03-29 17:42:00',0,'','-2',26749,2),(26936,'1',5979,0,3,4,'2010-03-29 17:45:00',0,'','-2',26752,2),(26937,'1',5907,0,3,5,'2010-04-30 10:02:00',0,'Bonjour,<br />\r\n<br />\r\nPour le moment, je ne vais donner suite. J\'ai trouvé une solution (femme de ménage d\'un collègue avec des cesu).<br />\r\n<br />\r\nCdlt<br />\r\n<br />\r\nGilles Girard<br />\r\n','-2',26078,2),(28243,'1',5760,0,1,4,'2010-04-22 17:07:00',0,'','-2',26528,2),(27020,'1',6020,0,3,5,'2010-03-30 15:55:00',0,'','-2',27018,26),(26940,'1',5942,0,3,1,'2010-03-30 18:34:00',0,'-\"vous me dérangez, j\'ai pas le temps rappelez moi demain!\"<br />\r\n-\"oui, mais votre demande est-elle toujours d\'actualité?\"<br />\r\n-\"j\'ai pas le temps au revoir!\"','-2',26423,2),(26941,'1',5945,0,3,1,'2010-03-30 18:35:00',0,'NUMERO CERTAINEMENT ERRONE','-2',26432,2),(26942,'1',5936,0,3,1,'2010-03-29 18:37:00',0,'nrp','-2',26408,2),(26943,'1',5941,0,3,1,'2010-03-29 18:39:00',0,'nrp','-2',26420,2),(26944,'1',5977,0,3,1,'2010-04-30 18:49:00',0,'nrp','-2',26746,2),(26945,'0',0,1424,7,1,'2010-03-29 18:54:53',0,'Vérification des références','-2',0,2),(26946,'0',0,1424,7,1,'2010-03-29 15:00:00',1,'','-2',26945,2),(26947,'1',5618,1424,7,0,'2010-03-29 19:02:00',0,'','',0,2),(26948,'1',5618,1424,7,1,'2010-03-29 19:03:00',1,'Prévoir formation','-2',26947,2),(26950,'1',5802,0,3,1,'2010-04-26 19:26:00',1,'inactif si pas de nouvelles','-2',25381,2),(26951,'1',5618,1424,7,1,'2010-03-29 19:55:00',0,'Formation planifiée pour le 31/03 16h-18h','1',26947,2),(26952,'0',927,0,4,0,'2010-03-30 09:28:00',0,'FA 1056 NON REGLEE EN TOTALITE PAR CESU MAIS UN CHEQUE DE 6 EUROS N° 7688011<br />\r\n1 HEURE OFFERTE SUR PRESTA DU 07 AOUT POUR COUSSIN TACHE ','',0,9),(26953,'1',3190,1372,4,0,'2010-03-30 09:34:00',0,'suite abs maladie najjari pas de rplct<br />\r\nclient en vacances du 9 au 22 avril<br />\r\nsoft maj <br />\r\n','',0,10),(26954,'0',5725,1372,4,0,'2010-03-30 09:36:00',0,'suite arret maladie najjari <br />\r\nclient ne veut pas de rplct y compris si najjari abste jeudi<br />\r\nsoft mis à jour pour mardi','',0,10),(26955,'1',5592,1372,4,0,'2010-03-30 09:37:00',0,'abst intervenante clt veut rplct si possi','',0,10),(26956,'1',4165,1082,4,0,'2010-03-30 09:40:00',0,'30.03: J\'ai laissé 1 mess à Mlle BRACKMAN afin de savoir si possède cles de la cliente.<br />\r\n30.03: Pas de cles!','',0,9),(26959,'0',0,1425,7,1,'2010-03-30 15:00:00',1,'','-2',26958,21),(26960,'0',1969,1398,4,0,'2010-03-30 10:50:00',0,'clt ok pour presta le 5 après midi<br />\r\naprès souhaite le matin si brisoux encore absente','',0,10),(26961,'0',1881,469,4,0,'2010-03-30 11:14:00',0,'30.03: Mess rpdr clte poru demander si Mme DIFAI pouvait intervenir de 11h30 à 13h30 le vendredi au lieu de 9/11h. Car perte horaire de 2h, et clt CROUAU en attente.<br />\r\n30.03: La clte a rappelé pour me dire que ce n\'est pas faisable. Elle m\'informe qu\'elle fera 9h30/11h30 maintenant.<br />\r\n30.03: Cela n\'est pas faisable pour la clte','',0,9),(26963,'1',3130,855,4,0,'2010-03-30 11:16:00',0,'Madame LE ROHELLEC Catherine<br />\r\nDomicile : 02 40 34 12 97 Portable : 06 33 01 51 03 44120 VERTOU<br />\r\n<br />\r\nsouhaite annuler ces 2 prestations pendant les vacances, le 14 et 21/04.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le mardi 30 mars 2010 à 10:01<br />\r\n<br />\r\n<br />\r\n','',0,14),(26966,'1',4242,1367,4,0,'2010-03-30 12:00:00',0,'30.03: Mlle AKKANI a sa VM le 13.04 à 14h. Informer clte que presta commencera vers 15h.<br />\r\n7.04: Mess rpdr clte pour l\'informer horaire de mardi prochain.<br />\r\n12.04: Pas d\'appel dc ok pour presta 15/17h le 13/04','',0,9),(26967,'1',6010,0,9,0,'2010-03-30 12:00:00',0,'3H/S PUIS 4H/S PEUT-ETRE. JR HEURES INDIF.<br />\r\n1h de repassage à prévoir. Sinon ménage, partout. Aspi, serpi, poussières sur les meubles et moulures. Vitres de temps en temps. SDB, sanitaires standard.','',0,2),(26969,'1',5955,0,3,1,'2010-04-06 12:18:00',0,'Elle à pris une nourrice pour ses enfants, et à priori elle serait en mesure de faire le ménage+repassage. Elle attends de voir quelques semaines, et si d\'un point de vue ménage sa ne passe pas, elle prendra notre société car nous avons les tarifs les plus intéressants. ','-2',26506,2),(26973,'0',0,1426,7,1,'2010-03-30 13:12:13',0,'Vérification des références','-2',0,10),(26974,'0',0,1426,7,1,'2010-03-30 15:00:00',1,'','-2',26973,10),(27098,'1',5306,1334,4,0,'2010-03-31 13:35:00',0,'31.03: Mess rpdr clte pour 5.04 et confirmer presta annulées de sa part.','',0,9),(26977,'1',3901,848,4,0,'2010-03-30 13:44:00',0,'Bonjour,<br />\r\nComme nous serons en congés, nous souhaitons annuler la prestation de Mme Moreau prévue le 27 avril 2010.<br />\r\nJe vous remercie par avance.<br />\r\nCordialement,<br />\r\nMme Carré<br />\r\n','',0,10),(26978,'1',5487,0,1,0,'2010-03-30 14:30:00',0,'','',0,26),(26979,'1',5487,0,1,1,'2010-03-30 14:30:00',0,'Cliente pas satisfaite de la prestation. 1 heure de retard. La cliente a demande de faire la cuisine, plan de travail + machine ok, mais est partie faire les autres pièces sans passer l\'aspirateur ni la serpillère','-2',26978,26),(26980,'1',5487,0,1,1,'2010-03-30 14:31:00',0,'','-2',26978,26),(28867,'1',2721,299,4,0,'2010-05-03 16:45:00',0,'annul du client pour cause de déménagement sur palier dans face.','',0,10),(26982,'1',5487,0,1,1,'2010-04-20 14:32:00',0,'RAS.','-2',26978,26),(26983,'1',5985,0,3,1,'2010-04-07 14:37:00',0,'A pris toutes les infos. J\'ai répondu à ses questions. Est très souvent absente,laissera donc les clés à la femme de ménage. A pris mes coordonnées, est en déplacement actuellement, et reprendra contact avec moi rapidement pour positionner un rdv. Principalement repassage et un peu de ménage','-2',26817,26),(26984,'1',6012,0,3,0,'2010-03-30 14:42:00',0,'','',0,26),(26985,'1',6012,0,3,5,'2010-03-30 14:42:00',0,'','-2',26984,26),(26986,'1',6012,0,3,1,'2010-04-07 14:42:00',0,'N\'a pas le temps de s\'en occuper pour le moment. Nous rappelera quand elle aura plus de temps','-2',26984,26),(26987,'1',6006,0,3,0,'2010-03-30 14:44:00',0,'','',0,26),(26988,'1',6006,0,3,5,'2010-03-30 14:44:00',0,'','-2',26987,26),(26989,'1',6006,0,3,1,'2010-04-07 14:44:00',0,'Me dit avoir reçu 2 devis mais pas le notre. N\'a pas pris sa décision, ne sait pas si elle va finalement prendre une femme de ménage. Est ok pour recevoir le devis à nouveau','-2',26987,26),(26990,'1',6013,0,3,0,'2010-03-30 14:45:00',0,'2H/S. 80M²','',0,2),(26991,'1',6013,0,3,1,'2010-04-02 14:45:00',0,'Ok elle à certainement reçu notre devis, mais elle ne les à pas encore regardé.<br />\r\nDonc il faut la rappeler en début de semaine prochaine, elle prendra le temps de regarder ce week-end.','-2',26990,2),(26992,'1',6013,0,3,5,'2010-03-30 14:46:00',0,'','-2',26990,2),(26993,'1',5867,0,1,0,'2010-03-30 14:46:00',0,'','',0,26),(26994,'1',5867,0,1,1,'2010-05-04 14:46:00',0,'RAS','-2',26993,26),(26995,'1',5832,0,1,1,'2010-03-30 14:47:00',0,'La cliente m\'a contacté pour me préciser qu\'elle était satisfaite de cecile et qu\'elle lui avait laissé les clés.','-2',26844,26),(26996,'1',5988,0,3,4,'2010-04-07 15:04:00',0,'Message invitant au rapel','-2',26823,26),(26997,'1',5989,0,3,1,'2010-04-07 15:09:00',0,'Est en train d\'endormir un bebe, me demande de la rappeler demain matin','-2',26826,26),(26998,'1',6014,0,3,0,'2010-03-30 15:12:00',0,'2h/s. 90m²','',0,2),(26999,'1',6014,0,3,5,'2010-03-30 15:12:00',0,'','-2',26998,2),(27000,'1',6014,0,3,1,'2010-04-02 13:12:00',0,'on à été coupé. surement plus de batterie pour la cliente','-2',26998,2),(27001,'1',6015,0,3,0,'2010-03-30 15:15:00',0,'3h/semaine<br />\r\n','',0,2),(27002,'1',6015,0,3,5,'2010-03-30 15:16:00',0,'','-2',27001,2),(27003,'1',6015,0,3,4,'2010-04-08 15:16:00',0,'','-2',27001,2),(27004,'1',6016,0,3,0,'2010-03-30 15:21:00',0,'3h/s. Recontacter cette dame le soir car elle travaille ','',0,2),(27005,'1',6016,0,3,5,'2010-03-30 15:22:00',0,'','-2',27004,2),(27006,'1',6016,0,3,1,'2010-04-06 19:22:00',0,'- Allo?<br />\r\n- Bonjour benoit Orget Ménage et compagnie... <br />\r\n- ................................. raccroché','-2',27004,2),(27007,'1',6017,0,1,0,'2010-03-30 15:25:00',0,'','',0,26),(27008,'1',6018,0,3,0,'2010-03-30 15:25:00',0,'3h/s. Commentaires du dépositaire : nettoyage de la cuisine, salle de bain, passage de l\'aspirateur, vitres, miroirs et meubles Surface : 70 m carré','',0,2),(27009,'1',6017,0,1,5,'2010-03-30 15:25:00',0,'','-2',27007,26),(27010,'1',6017,0,1,5,'2010-04-13 15:26:00',1,'','-2',27007,26),(27011,'1',6018,0,3,5,'2010-03-30 15:26:00',0,'','-2',27008,2),(27012,'1',6018,0,3,1,'2010-04-02 15:26:00',0,'occupée, joignable en fin de journée','-2',27008,2),(27013,'1',5286,0,4,0,'2010-03-30 15:30:00',0,'30.03: MESS RPDR CLTE POUR PROPOSER MME AZZOUZI 2.04+9.04<br />\r\n30.03: Clte ok + sms à MMe AZZOUZI','',0,9),(27015,'1',6019,0,3,0,'2010-03-30 15:46:00',0,'4H/S','',0,2),(27016,'1',6019,0,3,1,'2010-03-30 15:46:00',0,'Ok merci pour les infos, elle à bien noté nos coordonnées, elle reviens vers nous si besoin. <br />\r\nPresque pas de réaction, sauf à l\'annonce des tarifs (trop cher). Pas trop d\'enthousiasme. ','-2',27015,2),(27017,'1',6019,0,3,1,'2010-04-15 15:48:00',0,'alors???<br />\r\n<br />\r\nelle ne passe pas avec nous pour le moment car c\'est trop cher.','-2',27015,2),(27018,'1',6020,0,3,0,'2010-03-30 15:49:00',0,'','',0,26),(27019,'1',5849,0,9,0,'2010-03-30 15:52:00',0,'PREFERENCE FDS. 2H/S','',0,2),(27021,'1',6020,0,3,4,'2010-04-07 15:56:00',0,'Message invitant au rappel','-2',27018,26),(27022,'1',5849,0,9,4,'2010-03-30 16:00:00',0,'BC reçu','-2',27019,2),(27023,'1',5924,0,3,4,'2010-03-30 16:07:00',0,'','-2',26293,2),(27024,'1',5924,0,3,5,'2010-04-14 16:08:00',0,'offre promo','-2',26293,2),(27025,'1',5937,0,3,1,'2010-03-30 16:10:00',0,'nrp','-2',26411,2),(27026,'1',5937,0,3,1,'2010-03-31 16:10:00',0,'NRP','-2',26411,2),(27027,'1',5950,0,3,1,'2010-04-06 16:14:00',0,'Elle est encore à Hambourg, elle revient dans 2-3 semaines. Elle n\'a donc pas encore fait son choix. Elle revient vers nous pour nous dire ce qu\'il en est de sa décision. ','-2',26491,2),(27028,'1',5940,0,3,4,'2010-04-06 16:17:00',0,'','-2',26417,2),(27029,'1',5813,0,3,4,'2010-03-30 16:19:00',0,'','-2',25457,2),(27030,'1',5813,0,3,5,'2010-04-07 16:19:00',0,'offre promo','-2',25457,2),(27031,'1',5594,534,7,0,'2010-03-30 16:30:00',0,'Appel de la cliente. mme Kanté ne respecte jamais les horaires donner sur planning arrive souvent à 14h au lieu de 12h.','',0,10),(27034,'1',5893,0,3,5,'2010-04-19 17:07:00',0,'offre promo','-2',25969,2),(27035,'1',29,787,4,0,'2010-03-30 17:06:00',0,'Cliente informée mme MOSS en congés du 19 au 30/04. Cliente absente la semaine du 26 au 30/04. Prévoir remplacement pour 3h de repassage la semaine du 19/04.','',0,2),(27036,'1',29,0,4,1,'2010-04-12 17:07:00',1,'Infos remplacement','-2',27035,2),(27037,'1',5890,0,3,1,'2010-03-31 17:08:00',0,'NRP','-2',25959,2),(27038,'1',5892,0,3,5,'2010-04-02 17:11:00',0,'offre promo','-2',25966,2),(27039,'1',3355,787,4,0,'2010-03-30 17:12:00',0,'Cliente informée congés mme MOSS du 19 au 30/04. Cliente absente le 19/04. Prévoir remplacement pour la semaine du 26/04 pas de contraintes jr/h.','',0,2),(27040,'1',3355,0,4,1,'2010-04-15 17:13:00',1,'Infos remplacement','-2',27039,2),(27041,'1',1262,787,4,0,'2010-03-30 17:15:00',0,'Cliente informée congés mme MOSS du 19 au 30/04. Prévoir remplacement pour les 2 semaines.','',0,2),(27042,'1',1262,0,4,1,'2010-04-12 17:16:00',1,'Infos remplacement','-2',27041,2),(27043,'1',2104,787,4,0,'2010-03-30 17:19:00',0,'Cliente informée mme MOSS en congés du 19 au 30/04. Prévoir remplacement pour les 2 semaines, mardi 14h-16h car est présente sur ce créneau.','',0,2),(27044,'1',2104,0,4,1,'2010-04-15 17:20:00',1,'Infos remplacement','-2',27043,2),(27045,'1',2822,787,4,0,'2010-03-30 17:25:00',0,'Cliente informée congés mme MOSS du 19 au 30/04. Ne souhaite pas de remplacement car ne sont que 2 pers au domicile et ne salissent pas ! Cliente absente les 5 et 12 mai.','',0,2),(27046,'1',5915,0,3,1,'2010-03-31 17:28:00',0,'nrp','-2',26148,2),(27047,'1',5936,0,3,4,'2010-04-06 17:34:00',0,'','-2',26408,2),(27048,'1',3595,787,4,0,'2010-03-30 17:36:00',0,'Msg laissé sur port client pour informer congés mme MOSS du 19 au 30/04. Remplacement ?','',0,2),(27103,'1',3560,494,4,0,'2010-03-31 16:01:00',0,'Bonjour,<br />\r\n <br />\r\nJe vous informe que nous souhaitons annuler les prestations avec mme Brahmi des mardi 20 et 27 avril.<br />\r\nde plus, nous ne serons pas en mesure de lire nos messages à partir du 14 avril jusqu\'au 3 mai, aussi nous ne pourrons vous régler les prestations en cours dans les délais que vous demandez à réception de facture. Soit vous les anticipez soit nous réglons avec retard en mai à notre retour.<br />\r\nCordialement,<br />\r\nmme Herrero<br />\r\nMAJ SOFT','',0,10),(27050,'1',5949,0,3,1,'2010-04-29 17:38:00',0,'nrp pas de répondeur.','-2',26488,2),(27051,'1',4768,787,4,0,'2010-03-30 17:40:00',0,'Client informé mme MOSS en congés du 19 au 30/04. Prévoir un remplacement la semaine du 26/04, préférence pour même jr et même créneau mais si pas possible faire autre proposition et s\'adaptera.','',0,2),(27052,'1',4768,0,4,1,'2010-04-15 17:41:00',1,'Infos remplacement','-2',27051,2),(27053,'1',5941,0,3,5,'2010-04-13 17:42:00',0,'offre promo','-2',26420,2),(27054,'1',2892,787,4,0,'2010-03-30 17:44:00',0,'Msg laissé sur port cliente pour informer congés mme MOSS du 19 au 30/04. Remplacement ?','',0,2),(27900,'1',6010,0,9,1,'2010-04-14 19:05:00',0,'Msg laissé sur port cliente pour confirmer rdv avec mme Miroud le 21/04 à 8h30 puis presta tous les jeudis AM','-2',26967,2),(27056,'1',4596,787,4,0,'2010-03-30 17:47:00',0,'Msg laissé sur port cliente pour informer congés mme MOSS du 19 au 30/04. Remplacement ?','',0,2),(27057,'1',5942,0,3,1,'2010-04-06 19:00:00',0,'n\'est plus intéressée pour le moment','-2',26423,2),(27059,'1',5945,0,3,5,'2010-04-07 17:54:00',0,'offre promo','-2',26432,2),(27060,'1',5911,0,3,1,'2010-04-02 17:55:00',0,'gamin','-2',26097,2),(27061,'1',2325,787,4,0,'2010-03-30 17:55:00',0,'Msg laissé sur port cliente pour informer congés mme MOSS du 19 au 30/04. Remplacement ?','',0,2),(27062,'1',2325,0,4,1,'2010-04-12 17:56:00',1,'Remplacement ','-2',27061,2),(27064,'1',5765,0,9,5,'2010-03-30 18:13:00',0,'Madame,<br />\r\n<br />\r\nSuite à votre demande de prestations de ménage, je vous informe qu’une personne pourra intervenir à votre domicile tous les jeudis de 9h à 11h à compter de la semaine prochaine, jeudi 8 avril. Cette proposition peut-elle vous convenir ? <br />\r\n<br />\r\nJe vous remercie par avance de votre retour qui nous permettra de pouvoir fixer les modalités de mise en place pour la première intervention. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26781,2),(27065,'1',5765,0,9,1,'2010-04-01 18:13:00',1,'Confirmation mise en place si pas retour','-2',26781,2),(27066,'1',5738,0,9,1,'2010-03-30 18:21:00',0,'MSG CLIENTE : intervention mardi pas possible, mercredi impératif, au pire des cas vendredi 13h-16h. En vacances jusqu\'au 11/04 donc mise en place pour la semaine du 12/04 => mme LEAL RIBEIRO vend 13h30-16h30','-2',25947,2),(27151,'1',5738,0,9,1,'2010-03-31 18:47:00',0,'Cliente OK mme LEAL RIBEIRO vend 13h30-16h30 à partir du 16/4, remettra la clé de BL à l\'intervenante','1',25947,2),(27544,'1',5152,1336,4,0,'2010-04-08 09:17:00',0,'Déménagement des clients, suspendent les presta pdt 1 ou 2 mois, ns recontactent pour la reprise','',0,2),(27070,'1',2512,463,4,0,'2010-03-30 18:28:00',0,'RDV pref 13/04','',0,2),(27071,'1',2512,463,4,1,'2010-04-06 10:29:00',1,'Informer cliente rdv pref 13/04, ne pourra pas faire la presta => remplacement ?','-2',27070,2),(27072,'1',5662,1354,5,0,'2010-03-31 09:25:00',0,'30.03: Mlle MORIN m\'informe que le manche de l\'aspi est s\'est cassé. Il était fragile (avait du jeu et aurait été recollé), et là a cédé.<br />\r\n31.03: Mess rpdr clte pour informer que Mlle MORIN avait eut 1 pblm.<br />\r\n31.03: Appel de la clte qui me dit que c\'est un embout en plastique qui est cassé. Je lui fait part que Mlle MORIN m\'avait informée qu\'il y avait du \"jeu\" et que pour elle il semblait que des choses avaient été collées. La clte me dit que non. Marque ELECTROLUX. La clte me demande si l\'on rembourse. Je lui ait dit qu\'il fallait faire 1 dossier assurance. Voir VA pour traitement dossier. <br />\r\n2.04/ Vu VA on rembourse pièce cliente suite coût de celle-ci, sinon montage dossier assurance.<br />\r\n2.04: Mess rpdr clte pour lui demander si s\'est renseigner sur pièce cassée. Je lui ai demandé de ns rappeler<br />\r\n2.04: La clte m\'a rappelé ref : ELECTROLUX Airgospace Ergobox Téléscopique HEPA 2000W (Pièce de raccord plastique du manche télescopique rie maintien partie haute et basse du manche<br />\r\n27.04: Facture non reçu à ce jour<br />\r\n17.05: Je ne sais pas si VA a réceptionné rglmt facture clt. Dc arrêt suivi<br />\r\n','',0,9),(27074,'0',5434,1367,4,0,'2010-03-31 09:44:00',0,'Mess du clt m\'informant qu\'il arrête ses presta. Car pas contente de Mlle AKKANI. Il doit être constamment derrière elle. Elle aurait abîmée le manche de l\'aspi. VU VA on ne facture pas presta du 1.04.2010. Car clt pénible.','',0,9),(27075,'1',5849,0,9,1,'2010-04-02 10:20:00',1,'mise en place','-2',27019,2),(31020,'0',5472,0,4,0,'2010-06-23 14:44:00',0,'23.06: En faisant une relance pour non paiement j\'ai constaté qu\'il y avait eut 1 erreur de facture pour le clt. Au mois de mai il n\'y a pas eut de presta mais ns n\'avions pas mis de fin de contrat. J\'ai rectifié ce jour en faisant un avoir. Dossier clôturé au 30.04.10','',0,9),(27077,'1',1507,453,4,0,'2010-03-31 10:59:00',0,'Bonjour,<br />\r\nNous vous demandons de bien vouloir annuler notre prestation ménage des semaines 17 et 19<br />\r\nCordialement<br />\r\nJean-Jacques & Nelly DEPARDIEU<br />\r\nMAJ SOFT','',0,10),(27078,'1',1507,453,4,1,'2010-04-28 10:59:00',0,'ANNUL PRESTA JEUDI 29/04 et jeudi 13/05.','-2',27077,10),(27079,'0',4560,1135,7,0,'2010-04-06 11:45:00',0,'','-2',0,21),(27080,'0',4560,1135,7,6,'2010-04-06 11:45:00',1,'Bon travail, cliente présente, améliorer les poussière.','-2',27079,21),(27081,'0',3821,403,7,0,'2010-04-07 12:45:00',0,'','-2',0,21),(27082,'0',3821,403,7,6,'2010-04-08 12:45:00',1,'Il faut amellierer son travail, et horaire a respécter...','-2',27081,21),(34878,'0',0,1631,7,1,'2010-10-27 15:00:00',1,'','-2',34877,2),(27085,'1',5584,0,4,0,'2010-03-31 11:06:00',0,'MESSAGE REPONDEUR POUR RELANCE FACTURE','',0,9),(32447,'0',3559,0,4,0,'2010-08-11 16:29:00',0,'11.08: Tjrs pas de nouvelles de la clte. J\'effectue un courrier ce jour. Je souahite que VA me donne son aval là dessus.<br />\r\n12.08: Vu avec VA pour le courrier. Je l\'envoie avec copie des factures concernées.','',0,9),(27090,'1',4452,1097,4,0,'2010-03-31 12:03:00',0,'30.03: La clte me demande 1 rplcmt pdt CP de mme DIFAI et me demande mme toumi.<br />\r\n31.03; J\'ai appelé mme toumi qui me demande de lui adresser 1 @ car a des rdz-vs mais ne sait plus qd. Je lui adresse 1 mail auquel elle doit me répondre.<br />\r\n1.04: MMe TOUMI ok ,pour y aller le 20.04 de 14h à 16h.<br />\r\nMail ce jour à la clte => clte ok<br />\r\nPrévoire remise de cles<br />\r\n15.04: Mess à Mme TOUMI afin qu\'elle puisse récupérer ses cles à l\'agence.<br />\r\n19.04: Mme TOUMI est passée à l\'agence prdr clef clte<br />\r\n26.04: MMe TOUMIa bien ramené les cles','',0,9),(27096,'0',0,1428,7,1,'2010-03-31 15:00:00',1,'','-2',27095,27),(27097,'0',3390,1001,4,0,'2010-03-31 13:08:00',0,'CLASH AVEC CLTE au sujet ?? éponges ??<br />\r\nintervenante partie au bout d\'une heure','',0,10),(27100,'0',0,1429,7,1,'2010-03-31 15:00:00',1,'','-2',27099,9),(27101,'0',5886,0,4,0,'2010-03-31 14:27:00',0,'31/03/10 : client très satisfait de la 1ère prestation.','',0,21),(27102,'1',3595,0,4,1,'2010-03-31 15:35:00',0,'SMS CLIENT : ne souhaite pas de remplacement','-2',27048,2),(27104,'1',3560,494,4,1,'2010-04-19 16:01:00',1,'ANNUL PRESTA DU 20 et 27 Avril ','-2',27103,10),(27105,'1',5801,0,3,1,'2010-04-26 16:02:00',1,'prospect inactif si pas de nouvelles','-2',25378,2),(27106,'1',2595,472,4,0,'2010-03-31 16:05:00',0,'ANNUL clte PRESTA 5mai , annulation par téléphone maj soft ','',0,10),(27107,'1',2595,472,4,1,'2010-05-04 16:05:00',1,'annul presta du 5 mai ','-2',27106,10),(27108,'1',5861,0,3,1,'2010-04-27 16:05:00',1,'inactif si pas de nouvelles','-2',25783,2),(27109,'1',3901,848,4,1,'2010-04-26 16:06:00',1,'annul presta ','-2',26977,10),(27110,'1',5865,0,3,1,'2010-04-01 16:07:00',0,'NRP','-2',25801,2),(27111,'0',1977,104,4,0,'2010-03-31 16:09:00',0,'31.01: Courrier daté du 1.04.10 envoyé pour convocation entretien Mlle HAMOU le 12.04 à l\'agence à 9h30','',0,9),(27112,'1',5823,0,3,1,'2010-04-27 16:10:00',1,'inactif si pas de nouvelles','-2',25536,2),(27113,'1',5995,0,3,1,'2010-04-02 16:17:00',0,'DE LA CLIENTE:<br />\r\n<br />\r\nMerci j\'ai bien toutes les infos, je suis intéressée. Mais c\'est un projet à mettre en place à moyen terme cad pas avant mai ou juin. Elle attend d\'être plus avancée dans ses démarches pour me contacter et que l\'on prenne RDV.','-2',26855,2),(27114,'1',5999,0,3,1,'2010-04-01 16:23:00',0,'rdv de principe pris pour le vendredi 9 avril ','-2',26867,2),(27115,'1',843,1067,4,0,'2010-03-31 16:25:00',0,'31.03: Envoi ce jour courrier concernant la demande de congés pour enfant malade + doc','',0,9),(27116,'1',5822,0,3,1,'2010-04-26 16:26:00',1,'inactif si pas de nouvelles','-2',25533,2),(27118,'1',5946,0,9,0,'2010-03-31 17:21:00',0,'2H/S MERCREDI OU JEUDI OU VENDREDI. ENTRE 10H ET 17H. PARIS 10','',0,2),(27119,'1',5946,0,9,1,'2010-03-31 17:22:00',0,'DU CLIENT:<br />\r\n<br />\r\nBC PAS ENCORE REçU MAIS POUR LUI C\'EST OK. LE BC PART AU COURRIER LUNDI, CAR IL EST EN VACANCES.','-2',27118,2),(27120,'1',5946,0,9,1,'2010-04-07 17:24:00',1,'Mise en place','-2',27118,2),(27121,'1',5229,0,4,0,'2010-03-31 17:28:00',0,'31.03/ Mess rpdr Mme JEANTEUR pour lui proposer Mlle AKANNI le 8.04 de 9h30 à 12h30.<br />\r\n1.04: Pas d\'appel clte j\'envoie les info à MLLE AKANNI. Car elle n\'aura pas le tps de passer la sem. prochaine à l\'agence<br />\r\n2.04: Pas d\'appel de la clte je pense que cela doit convenir, j\'envoie info à Mlle AKKANI<br />\r\n2.04/ lA CLTE CONFIRME','',0,9),(27249,'0',0,1431,7,1,'2010-04-02 12:00:35',0,'Vérification des références','-2',0,14),(27123,'0',4936,992,4,0,'2010-03-31 17:32:00',0,'31.03: Appel de la clte qui me demande le bip de son portail.<br />\r\nMME LARA ok pour le déposer demain ds BaL clte.<br />\r\n1.04: Mail à Mme LARA afin de savoir si a dépose clef ds Bal<br />\r\n1.04: Bip bien déposé','',0,9),(27124,'1',6000,0,3,4,'2010-03-31 17:32:00',0,'','-2',26870,2),(27126,'1',6001,0,3,1,'2010-03-31 17:36:00',0,'elle à bien reçu notre devis, elle n\'a pas eu le temps de le consulter. demande à être rappelée demain dans l\'après-midi.','-2',26873,2),(27127,'1',5821,0,3,1,'2010-04-22 17:44:00',1,'inactif si pas de nouvelles','-2',25526,2),(27128,'1',5803,0,3,1,'2010-04-22 17:48:00',1,'inactif si pas de nouvelles','-2',25384,2),(27129,'1',5904,0,3,1,'2010-03-31 17:51:00',0,'nrp','-2',26069,2),(27130,'1',5829,0,3,1,'2010-04-29 17:52:00',1,'inactif si pas de nouvelles','-2',25554,2),(27131,'1',5966,0,3,1,'2010-03-31 19:00:00',0,'NRP','-2',26574,2),(27132,'1',6023,0,3,0,'2010-03-31 18:04:00',0,'Fréquence du besoin : 1h/semaine','',0,2),(27133,'1',6023,0,3,1,'2010-04-06 18:04:00',0,'C\'est son numéro professionnel, je n\'ai donc pas laissé de message à la secrétaire mais je lui ai donné mes coordonnées. La cliente comprendra pour quoi Benoit Orget de Ménage et Cie à téléphoné.','-2',27132,2),(27134,'1',6023,0,3,5,'2010-03-31 18:05:00',0,'','-2',27132,2),(27135,'1',6024,0,3,0,'2010-03-31 18:07:00',0,'Fréquence du besoin : 2h/semaine Surface : 65 m carré ','',0,2),(27136,'1',6024,0,3,5,'2010-03-31 18:08:00',0,'','-2',27135,2),(27137,'1',6024,0,3,1,'2010-04-07 18:08:00',0,'Elle avait demandé à être contactée uniquement par mail. Là elle est au travail et n\'en à pas encore parlé à son compagnon. Ils reviennent vers nous s\'ils sont intéressés.','-2',27135,2),(27138,'1',6025,0,3,0,'2010-03-31 18:10:00',0,'4H/S','',0,2),(27139,'1',5618,1424,7,1,'2010-04-01 14:11:00',1,'Fixer date signature contrat','-2',26947,2),(27140,'1',6025,0,3,1,'2010-03-31 18:18:00',0,'Elle travaille de chez elle, préfère être rappelée demain lorsque les enfants seront à l\'école. soit dans la matinée, soit dans l\'après-midi.','-2',27138,2),(27141,'1',6025,0,3,1,'2010-04-01 11:20:00',0,'Elle vient de la part de blandine delaporte. Merci pour toutes ces explications, je dois rencontrer une dame pour l\'embaucher éventuellement en direct. Si sa colle je vous appelle pour vous prévenir, et si ca ne fonctionne pas avec elle ben je passerai par vous!','-2',27138,2),(27142,'1',5966,0,3,4,'2010-04-07 18:22:00',1,'','-2',26574,2),(27143,'1',2796,0,4,1,'2010-03-31 18:16:00',0,'Msg laissé sur port cliente pour savoir si a réfléchi et si l\'on poursuit notre collaboration','-2',26637,2),(27144,'1',2796,0,4,1,'2010-03-31 18:23:00',0,'MSG CLIENTE : ne continue pas les presta avec MC, récupèrera ses clés jeudi 1/4 directement avec mme Klein','-2',26637,2),(27145,'1',5937,0,3,1,'2010-04-01 18:26:00',0,'nrp','-2',26411,2),(27146,'1',5902,0,3,5,'2010-04-22 18:28:00',0,'OFFRE PROMO<br />\r\n','-2',26064,2),(27147,'1',5902,0,3,1,'2010-03-31 18:32:00',0,'SMS DE LA CLIENTE: <br />\r\nbonsoir j\'ai bien reçu votre devis, mais nous avons trouvé une personne pour faire le ménage. merci. bonne soirée. Mme Avezou.','-2',26064,2),(27148,'1',2663,0,4,1,'2010-03-31 18:39:00',0,'OK pour vend 13h-15h avec mme Drame, 1ere rencontre 9/4 8h30','-2',26470,2),(27149,'1',4000,0,4,1,'2010-03-31 18:40:00',0,'Cliente en congés le 9/4 donc 1ere presta reportée au 16/4 à 9h','-2',26641,2),(27152,'1',5738,0,1,0,'2010-03-31 18:47:00',0,'','',0,2),(27153,'1',5738,0,1,1,'2010-04-19 18:48:00',0,'Point suite 1ere presta<br />\r\n<br />\r\nTrès très bien. très gentille, très ouverte, très compétente. On voit qu\'elle connait son boulot et qu\'elle à le goût des choses bien faites. Elle à abattu un travail monstre en 3h, et a même fait 10 min en plus car elle n\'avait pas fini. C\'est avec plaisir que je retrouve Maria la semaine prochaine. <br />\r\nOn fait un point dans 4 prestation je pense qu\'il vaut mieux laisser un bon mois de travail pour se rendre compte sur la durée.','-2',27152,2),(27154,'1',3571,1400,4,0,'2010-03-31 18:49:00',0,'Nouveau client','',0,2),(27155,'1',3571,1400,4,1,'2010-04-05 18:50:00',1,'Envoyer coordonnées Bardeiche','-2',27154,2),(27156,'1',5966,0,3,4,'2010-03-31 19:03:00',0,'','-2',26574,2),(27158,'1',4156,657,4,0,'2010-04-01 09:17:00',0,' Merci,<br />\r\nNous souhaitons vous demander par ailleurs d\'annuler la prestation du lundi 26 avril pour raisons de congés.<br />\r\nCordialement,<br />\r\nMichel LEGRAND','',0,10),(27159,'1',4156,657,4,1,'2010-04-23 09:18:00',1,'annul presta ','-2',27158,10),(27160,'1',1778,1174,4,0,'2010-04-01 09:18:00',0,'Merci pour l’information.<br />\r\nJ’ajoute que je n’aurai pas besoin de prestations les 19 et 26 avril prochain.<br />\r\nCordialement<br />\r\n <br />\r\nRichard Le Boloch','',0,10),(27161,'1',1778,1174,4,1,'2010-04-16 09:19:00',1,'annul presta 19 et 26 avril','-2',27160,10),(27162,'1',4017,482,4,0,'2010-04-01 09:53:00',0,'1.04: Mess rpdr clt pour proposer rplcmt le vendredi matin avec Mme schmitt<br />\r\n2.04: La clte n\'a pas appelé dc j\'ai annulé cette presta','',0,9),(27165,'0',927,0,4,0,'2010-04-01 11:01:00',0,'JE DEDUIS 1/2 HEURE SUR CETTE PRESTA POUR CELLE DU 30.03 OU MLLE VALLESPIR N A PAS EU LE TEMPS DE FAIRE TOUTES LES VITRES','',0,9),(27166,'1',4483,569,4,0,'2010-04-01 11:24:00',0,'Bonjour,<br />\r\nJe vous informe que je serai une nouvelle fois absent Mardi prochain 6 avril. <br />\r\nBien cordialement<br />\r\nJacques Montagne<br />\r\n1 Residence Guillaume de Voisin<br />\r\n91190<br />\r\nGif-sur-Yvette','',0,10),(27167,'1',5584,1367,4,0,'2010-04-01 11:25:00',0,'1.04: Appel de la clte qui m\'informe que son mari est au plus mal. Elle maintien les presta jusqu\'au mois de juin, après ne sait pas ce qu\'elle fera de sa maison.<br />\r\n20.04: Appel de Mme BRETIGNY qui m\'informe que son mari est décédé. Elle continue les presta jusqu\'au 29.04, puis arrête celles-ci.<br />\r\nAdresse où envoyer ATTESTATION FISCALE : 93 rue de la grange 34980 St Clément de Rivières','',0,9),(38080,'0',0,1712,7,1,'2011-02-04 15:00:00',1,'','-2',38079,9),(27169,'1',1757,569,7,0,'2010-04-01 11:53:00',0,'','',0,10),(27170,'1',4374,854,4,0,'2010-04-01 11:58:00',0,'1.04: J\'ai contacté la clte suite erreur de facturation sur son compte. J\'ai mal noté le mois! Clte ok','',0,9),(27171,'1',1757,569,7,6,'2010-04-01 11:53:00',0,'Suivi de presta suite au ctrl: Net amélioration sur les presta, bonne qualité de presta, interv a remonté le niveau.','1',27169,10),(27172,'1',1147,112,7,0,'2010-04-01 12:04:00',0,'','',0,10),(27173,'1',1147,112,7,6,'2010-04-01 10:30:00',0,' suite au crtl Rien a signaler.','-2',27172,10),(27174,'1',2114,299,7,0,'2010-04-01 10:00:00',0,'','',0,10),(27175,'1',2114,299,7,6,'2010-04-01 12:07:00',0,'Suite au crtl: En 3h Ménage et repassage. Mme Lachaud essaie de s\'organiser pour faire un roulement sur les petits détails : Poussières, bilbelots, cadres aux murs, plinthes. <br />\r\nElle n\'a pas le temps de tout faire à chaque fois, pas assez de temps pour ménage à fond.J\'ai demandé à la cliente (ls un mot) pour un escabeau et des chiffons propre pour chaque presta...','-2',27174,10),(27176,'1',5968,0,3,4,'2010-04-01 12:12:00',0,'','-2',26583,2),(27177,'1',5968,0,3,4,'2010-04-07 12:12:00',0,'','-2',26583,2),(27178,'0',3948,1420,7,0,'2010-04-01 12:14:00',0,'renouvellement période d\'essai AU 6 JUIN DONC ENVOYER LE 27/05','',0,14),(29948,'1',6280,0,3,1,'2010-05-28 13:22:00',0,'pour la prise du rdv:<br />\r\n<br />\r\nNRP','-2',29934,2),(27180,'1',5842,0,3,1,'2010-04-29 12:17:00',0,'NRP','-2',25594,2),(27181,'1',5890,0,3,4,'2010-04-01 12:25:00',1,'','-2',25959,2),(27182,'1',5890,0,3,4,'2010-04-09 12:25:00',1,'','-2',25959,2),(27183,'1',5888,0,3,4,'2010-04-01 12:27:00',0,'','-2',25953,2),(27184,'1',5888,0,3,5,'2010-04-08 12:28:00',0,'OFFRE PROMO','-2',25953,2),(27185,'0',4593,1245,4,0,'2010-04-01 12:29:00',0,'1.04: Mess de Mme BARRA m\'informant que sa fille est aux urgences (poignée cassé). J\'ai appelé la clte pour lui en faire part et lui proposer 1 rplcmt le 2.04 avec MMe SCHMITT.<br />\r\nLa clte décline ma proposition. Je l\'informe que Mme BARA cesse de travailler avec l\'agence car cela lui fait trop.','',0,9),(27186,'0',5266,1245,4,0,'2010-04-01 12:33:00',0,'1.04: Mme BARRA est aux urgence sa fille se serait cassé le bras. J\'informe la clte qui ne souhaite pas de remplacement.<br />\r\nJ\'ai également fait part de la démission de celle-ci et que j\'étais sur le point de recruter.<br />\r\nJe fais le point avec elle sur son déménagement. Il est prévu le 11.04.10. Mais souhaite maintenir ses presta jusqu\'à la fin du mois d\'avril. Elle me tiendra au courant.','',0,9),(27377,'0',5266,0,4,0,'2010-04-06 12:20:00',0,'APPEL DE MME RIVAS MERE DE MME MASSON POUR NOUS PREVENIR DE LA RESILIATION DU CONTRAT DE SA FILLE. ELLE NOUS RAPPELERA SI BESOIN','',0,9),(27189,'1',5247,0,5,1,'2010-04-02 12:59:00',1,'Proposition nouvelle intervenante','-2',26911,2),(27190,'1',4,7,4,0,'2010-04-01 13:05:00',0,'Cliente demande un changement du jour d\'intervention','',0,2),(27191,'1',4,7,4,1,'2010-04-06 13:06:00',1,'Possibilité autre jour ou pas ?','-2',27190,2),(27192,'1',4,0,4,1,'2010-04-01 13:07:00',0,'Msg laissé sur port cliente pour informer prise en compte de sa demande','-2',27190,2),(27193,'0',2867,898,4,0,'2010-04-01 13:45:00',0,'Madame Ardouin,<br />\r\n<br />\r\nJ\'ai bien reçu votre courrier m\'informant de l\'absence de Madame GUY du 12 au 16 avril ainsi que le 14 mai.<br />\r\n<br />\r\nJe vous confirme qu\'il n\'est pas nécessaire de trouver une remplaçante pour ces dates. Les prestations des 16 avril et 14 mai seront donc annulées.<br />\r\n<br />\r\nJoyeuses fêtes de Pâques à toute l\'équipe !<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nValérie BLONDEL<br />\r\n','',0,14),(27196,'0',3190,1372,4,0,'2010-04-01 15:05:00',0,'En confirmation de notre communication téléphonique du mardi 30 mars, veuillez noter la suspension des prestations suite à mon absence du 9 au 22 avril selon les dates suivantes :<br />\r\n·Dernière prestation : mardi 6 avril 2010<br />\r\n·Reprise prestation : mardi 27 avril 2010<br />\r\nSalutations distinguées.<br />\r\nAlain Lesigne','',0,10),(27906,'1',6024,0,3,1,'2010-05-04 11:14:00',1,'INACTIF SI PAS DE NOUVELLES','-2',27135,2),(27369,'1',4963,1252,5,0,'2010-04-06 12:12:00',0,'SMS de la cliente vend 2/4 informant que mme Semedo n\'est pas venue faire la presta ce jour','',0,2),(27378,'1',2911,836,4,0,'2010-04-06 12:45:00',0,'Msg laissé sur port cliente pour informer abs mme Pereira le 6/4','',0,2),(27199,'0',0,1430,7,1,'2010-04-01 16:11:12',0,'Vérification des références','-2',0,26),(27200,'0',0,1430,7,1,'2010-04-01 15:00:00',1,'','-2',27199,26),(27201,'0',4795,1137,4,0,'2010-04-01 16:29:00',0,'Bonjour<br />\r\n <br />\r\nComme lundi 5 avril est férié, je vous tiens informés que ce n\'est pas la peine que Melle Charier vienne faire le ménage à mon domicile, 37 rue de la Profondine à St Sébastien.<br />\r\n <br />\r\nPar ailleurs, comme nous quittons St Sébastien, nous n\'aurons plus besoin de vos services à compter du 11 mai (dernières prestations de Melle Charier le lundi 10 mai). Pour cela avez vous besoin d\'un courrier ou ce mail suffit il ?<br />\r\n <br />\r\nMerci de votre réponse<br />\r\n <br />\r\nAnne ROMAN<br />\r\n','',0,14),(27202,'0',871,204,4,0,'2010-04-01 16:33:00',0,'Bonjour,<br />\r\n<br />\r\nMme Le brasidec est venue assurer la prestation de ménage aujourd\'hui mercredi 31 mars. La prestation étant normalement de 3h (8h-11h), elle est arrivée à 8h et repartie vers 10h20-25 (vous pouvez certainement le constater avec l\'outil de pointage en place.) A notre étonnement, mon mari était présent à la maison, et elle est partie sans rien dire, ni laisser de commentaire sur le cahier de liaison.<br />\r\nNous n\'avons pas de problème concernant le ménage mais je pense que la prestation de 3h est trop longue par rapport à la quantité de ménage à réaliser.<br />\r\nAussi je pense qu\'il serait préférable de passer la durée à 2h30 voire peut-être 2h. Merci de me confirmer pour ce changement.<br />\r\nNous vous demandons également de bien adapter le paiement en fonction du temps réellement passé soit pour ce jour 2h20 au lieu des 3h prévues.<br />\r\n<br />\r\nMerci de votre compréhension.<br />\r\nJe me tiens à votre disposition pour tout info complémentaire.<br />\r\n','',0,14),(27204,'1',5720,0,4,0,'2010-04-01 16:38:00',0,'mlle girard : repassage 2.25 - soit 2h et 15 mn<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nvalérie<br />\r\n','',0,14),(27205,'1',5915,0,3,4,'2010-04-01 17:11:00',0,'','-2',26148,2),(27206,'1',5915,0,3,5,'2010-04-10 17:12:00',0,'offre promo','-2',26148,2),(27207,'1',5909,0,3,1,'2010-04-01 18:37:00',0,'NRP','-2',26084,2),(27208,'1',5909,0,3,1,'2010-04-10 18:37:00',0,'Est occupée. Rappeler vendredi 16 Avril à 19h','-2',26084,2),(27209,'1',5857,0,3,1,'2010-04-23 18:38:00',1,'INACTIF SI PAS DE NOUVELLES','-2',25751,2),(27210,'1',5798,0,3,1,'2010-04-23 18:39:00',1,'INACTIF SI PAS D ENOUVELLES ','-2',25369,2),(27211,'1',5951,0,3,4,'2010-04-01 18:45:00',0,'','-2',26494,2),(27212,'1',5951,0,3,1,'2010-04-07 18:45:00',0,'-\"bonjour, mlle Doumbia?\"<br />\r\n-\" B.Orget Ménage et Cie, je ne.....<br />\r\n-\"...........raccroché\"','-2',26494,2),(27213,'1',5954,0,3,4,'2010-04-07 18:47:00',1,'','-2',26503,2),(27214,'1',5879,0,3,4,'2010-04-09 18:49:00',0,'','-2',25877,2),(27215,'1',5976,0,3,1,'2010-04-01 18:52:00',0,'nrp','-2',26743,2),(27216,'1',5976,0,3,4,'2010-04-06 18:52:00',0,'','-2',26743,2),(27217,'1',5993,0,3,1,'2010-04-06 18:53:00',0,'BC reçu','-2',26851,2),(27218,'1',6025,0,3,1,'2010-04-12 18:57:00',0,'POUR LE MOMENT SON APPROCHE D\'EMPLOYEUR DIRECT SE PASSE PLUTÖT BIEN.','-2',27138,2),(27219,'1',5996,0,3,4,'2010-04-01 19:02:00',0,'','-2',26858,2),(27220,'1',5997,0,3,1,'2010-04-08 19:03:00',0,'nrp pas de répondeur','-2',26861,2),(27221,'1',5998,0,3,1,'2010-04-01 19:05:00',0,'nrp pas de répondeur','-2',26864,2),(27222,'1',5937,0,3,4,'2010-04-02 19:07:00',0,'','-2',26411,2),(27223,'1',5904,0,3,5,'2010-04-06 19:09:00',0,'offre promo','-2',26069,2),(27224,'1',5999,0,3,3,'2010-04-09 14:00:00',1,'','-2',26867,2),(27225,'1',5865,0,3,4,'2010-04-02 19:22:00',0,'','-2',25801,2),(27226,'1',2655,153,4,0,'2010-04-02 08:29:00',0,'Monsieur VASSILEFF Ivan<br />\r\nPortable : 06 81 95 37 72<br />\r\n75017 PARIS 17<br />\r\n<br />\r\nMme HAYOUN doit venir ce matin à 9h, ils ne peuvent pas la recevoir.<br />\r\nMerci de la prévenir.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 2 avril 2010 à 07:33<br />\r\n','',0,2),(27227,'1',2655,153,4,1,'2010-04-02 08:30:00',0,'Mme ALLOUN prévenue par msg répondeur et SMS. ','-2',27226,2),(27228,'1',5947,0,9,1,'2010-04-02 10:36:00',1,'Proposer mme By mardi 13h-15h à partir du 6/4','-2',26485,2),(27229,'0',2311,591,4,0,'2010-04-02 08:59:00',0,'annul presta du 02 avril. maj soft','',0,10),(27230,'0',1637,0,7,0,'2010-04-02 09:33:00',0,'presta du 5/4/10 décalée au 7/4/10. Clt prévenu par mail le 30/03/10.<br />\r\n12/04/10 : presta annulée (intervenante en CP). Clt prévenu par mail le 2/4/10','',0,12),(27232,'0',1508,0,7,0,'2010-04-02 09:43:00',0,'15/04/10 : annul. sal. (DESRUISSEAUX) en CP = -2h. Clt. prévenu par courrier 1/04/10. R?','',0,12),(27252,'1',4907,1284,4,0,'2010-04-02 12:34:00',0,'2.04: J\'ai eut la clte pour lui demander si Mme SABOUREAU pouvait intervenir exceptionnellement le 23.04 dès 11h45 car elle a 1 rdz-vs médicale important (sinon report en juin!. La clte me dit qu\'elle ne sait pas car envisage de l\'annuler (vacances de pâques).<br />\r\n12.04/ La clte annule cette presta','',0,9),(27234,'1',1121,864,4,0,'2010-04-02 09:51:00',0,'annul presta du 23 avril vacances. maj soft ','',0,10),(28563,'1',5317,156,4,0,'2010-04-27 10:32:00',0,'27.04: Appel de la clte qui me demanbde de passer à 3h ts les jours si possible dès aujourd\'hui. Mme MERZI ok démarrage aujd\'hui. La clte l\'attendra pour lui expliquer ce qu\'elle souhaite pour cette heure supp.<br />\r\n24.04: Mail comptable pour vérifier le montant des CESU perçu en janvier 2010<br />\r\n27.04: Confirmation comptable encaissement de 195.00€ de CESU le 20.01.10. Dc reste à payer 69.00€ <br />\r\n27.04: Mess rpdr clte pour informer somme restante due','',0,9),(27236,'1',1121,864,4,1,'2010-04-22 09:52:00',1,'annul presta du 23 avril ','-2',27234,10),(27237,'0',4973,0,1,0,'2010-04-02 10:22:00',0,'client souhaite intervention semaine du 15 avril car il sera présent donc pourra rencontrer l\'intervenante.<br />\r\nIl veut les prestations le jeudi.','',0,14),(27241,'0',3873,992,4,0,'2010-04-02 11:09:00',0,'2.04: Mail à MMe LARA A FAIT QU\'ELLE LAISSE CLES DS BAL DE VA<br />\r\n2.04: Mail de MMe LARA m\'informant que la clte ne souhaitait pas de rpclmt','',0,9),(27365,'0',5314,1262,4,0,'2010-04-06 10:50:00',0,' Bonjour,<br />\r\n <br />\r\n Je vous informe que Mme Viaud annule les prestations du 30/04 et du 14/05 car elle est absente.Je lui ai proposée de venir le 03/05 et le 10/05 à la place et elle est d\'accord.Merci Mme bonfils<br />\r\n','',0,14),(27243,'1',2697,1356,4,0,'2010-04-02 11:20:00',0,'2.04: Mess rpdr Mlle LIGUORI afin de savoir si serait interessée de faire 1 rplcmt chez cette clte le 15/04 ou 16/04 pdt 2h30. Dès confirmation proposer à LA CLTE;<br />\r\n7.04: Mlle LIGUORIok pour le 16.04 de 13h30 à 16h. Mess rpdr clte ce jour.<br />\r\nClte ok pour 16 + 23.04','',0,9),(27245,'1',4011,1356,4,0,'2010-04-02 11:28:00',0,'2.04: Mess rpdr Mlle LIGUORI afin de savoir si serait interessée pour faire rplcmt chez cette clte la sem. du 19.04. Je songeais au mardi 20.04 ou autre jour pdt 2h. Dès confirmation de l\'inter prévenir le clt.<br />\r\n7.04: Clte ok pour le 20.04 apm','',0,9),(27517,'1',2341,594,5,0,'2010-04-07 16:31:00',0,'7.04: Appel de Mme JOUVE m\'informant qu\'elle avait cassé le récipient de la cafetière de la cliente de marques BOSCH. réf inscrite : CUKA2 - E- nr tka141 n/03/FB8804.<br />\r\nMess rpdr clte ce jour.<br />\r\n14.04: J\'ai eut la clte. Elle n\'a pas retrouvé le récipient compatible à sa cafetière. Elle a dc racheté 1 nouvelle cafetière bas de gamme à 19.00€ chez DARTY. Elle va ns adresser sa facture. Vu avec VA on remboursera le montant de celle-ci car même coût qu\'1 récipient <br />\r\n4.05: Chq reçu','',0,9),(27247,'1',1132,1334,4,0,'2010-04-02 11:38:00',0,'2.04: Je pense à Mme KODJA pour remplacer Mlle KOUNLOTHAM lors des ses CP. Je viens de l\'avoir. Elle doit réfélchir et me confirmera cela mardi prochain (2h3h mardi apm et vendredi apm éventuellement). Si ok appeler clt<br />\r\n7.04: Pour Mme KODJA pas possible. Je pense à Mme HMAMOU qui est perte horaire lundi & jeudi matin. Mess rpdr ce jour clt.<br />\r\n8.04: Pas d\'appel dc ok','',0,9),(27566,'1',5616,1388,4,0,'2010-04-08 13:55:00',0,'8.04: J\'ai laissé 1 mess à Mme DESJARDIN afin de savoir si serait ok pour avoir sa presta le lundi apm au lieu du matin. Car si clte ok Mmme LAOUI pourrait faire des presta chez Mme SERRES-PASQUIER le lundi matin.<br />\r\n12.04: Mme LAOUI m\'informe que la clte ne lui a laissé aucune info à ce sujet.Je rappelle clte à ce sujet =>mess rpdr.','',0,9),(27250,'0',0,1431,7,1,'2010-04-02 15:00:00',1,'','-2',27249,14),(27785,'1',3986,848,4,1,'2010-04-25 13:24:00',1,'annul presta','-2',27515,10),(27254,'1',6013,0,3,4,'2010-04-07 12:38:00',1,'','-2',26990,2),(27255,'1',6014,0,3,4,'2010-04-02 13:18:00',0,'','-2',26998,2),(27256,'1',6014,0,3,4,'2010-04-07 13:18:00',0,'','-2',26998,2),(27257,'1',6015,0,3,4,'2010-04-02 13:23:00',0,'','-2',27001,2),(27258,'1',5827,0,3,1,'2010-04-21 13:25:00',1,'INACTIF SI PAS DE NOUVELLES','-2',25548,2),(27259,'1',5892,0,3,1,'2010-04-21 13:27:00',1,'INACTIF SI PAS DE NOUVELLES','-2',25966,2),(27260,'1',1278,112,4,0,'2010-04-02 13:37:00',0,'ANNUL PRESTA DU 9AVRIL (appel téléphonique) maj soft ','',0,10),(27261,'1',1278,112,4,1,'2010-04-08 13:38:00',1,'annul presta','-2',27260,10),(27262,'1',6034,0,3,0,'2010-04-02 13:39:00',0,'RDV Fait. 3/4h/s. Jr/hrs indif. Ménage classique, repassage (peu). Duplex de 90 m². 4 chats. Très gentils auxquels il faut faire attention. ','',0,2),(27263,'1',6034,0,3,1,'2010-04-02 13:39:00',0,'était occupée, souhaite être rappelée plus tard','-2',27262,2),(27264,'1',6034,0,3,1,'2010-04-02 13:41:00',0,'D2SOL2 MAIS EST TOUJOURS OCCUP2E MARDI ELLE SERA DAVANTAGE DISPO. SANS FAUTE MARDI DANS LA JOURN2E','-2',27262,2),(27265,'1',6035,0,3,0,'2010-04-02 14:00:00',0,'Fréquence du besoin : 3h/semaine<br />\r\nRepassage pour : 3 adultes<br />\r\nType de fer : Centrale vapeur<br />\r\nCommentaires supplémentaires : Sera à Lille demain, recontacter cette dame vendredi matin','',0,2),(27266,'1',6035,0,3,5,'2010-04-01 14:00:00',0,'','-2',27265,2),(27267,'0',3948,1408,4,0,'2010-04-02 14:02:00',0,'RENOUVELER LE 12 MAI POUR 23/05','',0,14),(27269,'0',3948,1431,4,0,'2010-04-02 14:03:00',0,'RENOUVELER PÉRIODE D\'ESSAI POUR LE 6 JUIN DONC ENVOYER LE 27/05','',0,14),(28019,'1',3720,864,7,0,'2010-04-19 13:49:00',0,'','',0,10),(27274,'1',6035,0,3,1,'2010-04-08 14:20:00',0,'Sa femme de ménage était en maladie, puis elle est revenue. Donc pour le moment elle voit ce que ca donne. Mais étant donné qu\'elle à mal au dos et qu\'elle n\'est plus toute jeune, il y a une grande probabilité qu\'elle ne puisse plus assurer les prestations. Donc elle veut bien qu\'on lui renvoi le mail/devis au risque qu\'il soit passé à la corbeille avec la pub, et elle nous recontacte.','-2',27265,2),(27275,'1',4727,0,4,0,'2010-04-02 14:30:00',0,'APPEL DE LA CLIENTE MECONTENTE D A VOIR ETE FACTUREE 5 PRESTATIONS CAR NE VEUT QUE 4 PRESTA DANS LE MOIS !!! ANNULE LE 02.06 CAR IL Y A 5 PRESTA + NOUS RECONTACTERA PLUS TARD SI SOUHAITE ANNULER D AUTRES PRESTA / N AVAIT PAS L AIR DANS SON ASSIETTE !!!','',0,9),(27276,'1',4461,567,4,0,'2010-04-02 15:06:00',0,'annul presta du 6avril ( appel téléphonique) maj soft','',0,10),(27277,'1',6001,0,3,4,'2010-04-16 15:18:00',0,'si pas de nouvelles alors appel pour savoir ou elle en est dans sa réflexion.','-2',26873,2),(27278,'1',6037,0,3,0,'2010-04-02 15:29:00',0,'3h/semaine','',0,2),(27279,'1',6037,0,3,5,'2010-04-01 15:30:00',0,'','-2',27278,2),(27280,'1',6037,0,3,1,'2010-04-09 15:31:00',0,'elle est très occupée aujourd\'hui. donc préfère être rappelée lundi dans l\'après-midi.','-2',27278,2),(27281,'1',6038,0,3,0,'2010-04-02 15:44:00',0,'Fréquence du besoin : 3h/semaine<br />\r\nRepassage pour : 1 adultes<br />\r\nSurface : 54 m carré<br />\r\nPréf. pour les interventions : Mercredi,<br />\r\nCommentaires supplémentaires : Note de la rédaction : \"S\'est déjà fait voler par une intervenante alors jouez la sécurité\"<br />\r\n','',0,2),(27282,'1',6038,0,3,5,'2010-04-01 15:44:00',0,'','-2',27281,2),(27283,'1',6038,0,3,4,'2010-04-07 15:44:00',0,'','-2',27281,2),(27284,'1',1794,23,5,0,'2010-04-02 15:45:00',0,'MSG CLIENTE : satisfaite ds l\'ens des presta, cependant demander à Bennet de faire attention à bien nettoyer les WC (retirer les traces jaunes) et remettre des sacs poubelles blancs ds les pbelles de sdb','',0,2),(27285,'1',1228,0,4,0,'2010-04-02 15:46:00',0,'MESSAGE CLIENTE POUR LUI PROPOSER UN REMPLACEMENT MARDI AM AVEC BONNETON EN ESPERANT QU ELLE SOIT OK MAIS NOUS NE POURRONS AVOIR LES CLES / LA CLIENTE REFUSE CE REMPLACEMENT / JE LUI EXPLIQUE QU ON NE PEUT ASSURER LES REMPLACEMENTS AU PIED LEVE SURTOUT LE VENDREDI SURTOUT QUAND ON A PAS LES CLES ','',0,9),(27287,'1',6039,0,3,0,'2010-04-02 15:47:00',0,'Fréquence du besoin : 2h/semaine Commentaires du dépositaire : lessivage des murs, portes, interrupteurs, des sols, carreaux Type de bien : Appartement Surface : 74 m carré Commentaires supplémentaires : 1 Besoin régulier + 1 grand nettoyage ','',0,2),(27288,'1',6039,0,3,5,'2010-04-01 15:48:00',0,'','-2',27287,2),(27289,'1',6039,0,3,1,'2010-04-08 15:48:00',0,'joignable à partir de 18h30.','-2',27287,2),(30252,'1',5995,0,3,4,'2010-06-01 18:37:00',0,'','-2',26855,2),(27291,'1',1794,23,5,1,'2010-04-02 16:11:00',0,'MG : msg laissé sur port cliente pour informer prise en considération de ses remarques, elles seront transmises à Bennet','-2',27284,2),(27292,'1',0,23,5,1,'2010-04-02 16:21:00',0,'SMS : Salut Bennet, pour les prestations chez mme BARBRY merci de faire attention à bien nettoyer les WC (ne pas laisser de traces jaunes) et remettre des sacs blancs dans les poubelles de salle de bain. Merci. Bon week end','-2',27284,2),(27293,'1',6034,0,3,3,'2010-04-08 17:30:00',0,'','-2',27262,2),(27294,'1',6018,0,3,4,'2010-04-06 18:43:00',0,'','-2',27008,2),(27295,'1',5964,0,3,1,'2010-04-02 16:46:00',0,'joignable en fin de journée mardi','-2',26566,2),(27296,'1',264,0,1,1,'2010-04-02 16:47:00',0,'MG : msg laissé sur port client pour savoir si courrier reçu et si règlement envoyé','-2',24867,2),(27297,'1',264,0,1,1,'2010-04-16 16:47:00',1,'Relance si règlement pas reçu','-2',24867,2),(27298,'1',5947,0,9,1,'2010-04-02 16:50:00',0,'MG : msg laissé sur port client pour mise en place','-2',26485,2),(27299,'1',5947,0,9,1,'2010-04-07 16:50:00',1,'','-2',26485,2),(27300,'1',5978,0,3,1,'2010-04-06 20:00:00',0,'ne donnerons suite à aucun des devis reçus car c\'est trop cher. Malgré les 50% ca reste un budget trop important pour eux. Ils ne manquerons pas de reprendre contact lorsqu\'ils seront en mesure d\'assumer ce budget. ','-2',26749,2),(27301,'1',5956,0,3,4,'2010-04-02 18:00:00',0,'','-2',26509,2),(27302,'1',5865,0,3,4,'2010-04-09 17:04:00',0,'','-2',25801,2),(27303,'1',5979,0,3,4,'2010-04-07 17:07:00',0,'','-2',26752,2),(27304,'1',5618,1424,7,1,'2010-04-02 17:09:00',0,'Signature contrat 07/04 18h','1',26947,2),(27305,'1',5410,1242,4,0,'2010-04-02 17:13:00',0,'Bonjour,<br />\r\n <br />\r\nJe vous confirme ne souhaiter aucune prestation pour la semaine prochaine. L\'intervention initialement prévue le jeudi 08/04/10 est à annuler, sans être reportée, en raison de travaux à domicile.<br />\r\nMademoiselle Emeline SAUPIN en a été informée et sa prochaine intervention est fixée au jeudi 15/04/10 PM.<br />\r\n <br />\r\nPar ailleurs, en ce qui concerne le bilan des prestations réalisées par Mlle SAUPIN, j\'ai fait le point avec Emeline. A ce jour, les prestations fournies sont satisfaisantes et elles correspondent à mon attente. Aussi, je n\'ai aucune remarque particulière à apporter sur les différents points suivants : relationnel, ponctualité, rapidité, qualité de travail, minutie, respect des consignes, confiance. Enfin, Mlle SAUPIN dispose désormais des clés de notre domicile et le jour de son intervention, habituellement fixé au vendredi de 14h à 17h, peut être avancé au jeudi, afin de tenir compte de ses contraintes professionnelles ou personnelles.<br />\r\n <br />\r\n','',0,14),(27306,'1',5765,0,9,1,'2010-04-02 17:14:00',0,'MG : msg laissé sur port cliente suite au mail resté sans retour à ce jour, mlle RAKOTOMANANA jeudi 9h-11h','-2',26781,2),(27307,'1',5765,0,9,1,'2010-04-06 17:15:00',1,'Relance mise en place si pas de retour','-2',26781,2),(27308,'1',5578,0,9,1,'2010-04-02 17:17:00',0,'MG : mail bien reçu mais n\'est tjs pas rentrée de vac, ns recontacte la semaine prochaine pour la mise en place','1',26537,2),(27703,'1',5578,0,9,1,'2010-04-09 16:59:00',0,'BO: la cliente est (soi-disant) encore en province. Donc elle n\'a pas encore besoin de nos services. Elle est tout à fait d\'accord avec le fait que l\'on ne peut pas bloquer Mme Sivathas indéfiniment. Si elle n\'est plus dispo eh bien se sera tanpis pour elle.<br />\r\nEn tous les cas elle a le mail de ma collègue et n\'hésitera pas à revenir vers nous lorsqu\'elle sera rentrée.','-2',26537,2),(30077,'1',5980,0,3,4,'2010-05-28 18:43:00',0,'','-2',26755,2),(27311,'1',5959,0,3,5,'2010-04-22 17:25:00',0,'offre promo','-2',26518,2),(28249,'1',5959,0,3,1,'2010-05-27 17:28:00',1,'inactif si pas de nouvelles','-2',26518,2),(27312,'1',5911,0,3,4,'2010-04-06 17:28:00',1,'','-2',26097,2),(27313,'1',5965,0,3,4,'2010-04-07 17:33:00',1,'','-2',26569,2),(27314,'1',5963,0,3,4,'2010-04-09 17:34:00',0,'DU CLIENT:<br />\r\n<br />\r\nDésolé du temps que j\'ai laissé entre la réception de votre mail, votre message, et aujourd\'hui. EN tous cas j\'ai bien tout reçu sur votre société, mais j\'ai signé avec un autre. Je garde vos document car je n\'ai aucune assurance que tout se passe bien avec l\'entreprise que j\'ai choisie.','-2',26563,2),(27316,'1',5247,0,5,1,'2010-04-07 17:36:00',1,'Relance changement si pas retour','-2',26911,2),(27317,'1',5969,0,3,4,'2010-04-09 17:37:00',0,'','-2',26586,2),(27318,'1',5849,0,9,1,'2010-04-02 17:42:00',0,'OK vend 9h-11h avec mlle RAKOTOMANANA dès le 9/4, prévoir 1er rdv soir après 19h','-2',27019,2),(27319,'1',5953,0,3,1,'2010-04-07 18:00:00',0,'','-2',26500,2),(27321,'1',5849,1424,9,1,'2010-04-06 17:46:00',1,'Fixer 1er rdv','-2',27019,2),(27322,'1',5952,0,3,1,'2010-04-09 17:48:00',0,'c\'est bon ils ont trouvé une solution. A tout de même noté nos coordonnées au cas où...','-2',26497,2),(27323,'1',5937,0,3,1,'2010-04-07 17:50:00',0,'','-2',26411,2),(27324,'1',5718,0,9,1,'2010-04-02 17:50:00',0,'MG : OK pour mlle RAKOTOMANANA lundi 14h30-16h30 et jeudi 12h-14h à partir du 12/04, 1er rdv 9/4 à 19h','0',26472,2),(27325,'1',6040,0,3,0,'2010-04-02 17:53:00',0,'2H/S ','',0,2),(27326,'1',6040,0,3,5,'2010-04-01 17:53:00',0,'','-2',27325,2),(27327,'1',6040,0,3,1,'2010-04-06 17:53:00',0,'ok devis reçu. Il n\'a pas encore pris de décision, et ne la prendra pas avant la semaine prochaine. donc il revient vers nous. ','-2',27325,2),(27328,'1',6041,0,3,0,'2010-04-02 17:55:00',0,'Fréquence du besoin : 3h/semaine Surface : 60 m carré Commentaires supplémentaires : + 1 heure de repassage','',0,2),(27329,'1',6041,0,3,5,'2010-04-02 17:56:00',0,'','-2',27328,2),(27330,'1',5718,0,1,0,'2010-04-02 17:56:00',0,'','',0,2),(27331,'1',5718,0,1,1,'2010-04-13 17:56:00',0,'Point suite 1ere presta<br />\r\n<br />\r\nElle est très gentille et bien au niveau ménage, en revanche d\'un point de vue repassage le client souhaite qu\'elle fasse un stage ou une formation pour être plus efficace. Elle ne repasse pas assez vite mais on voit qu\'elle s\'applique. Elle à aussi passé le fer à repasser sur le motif d\'un tee-shirt de son fils. Résultat le vêtement n\'est plus mettable. <br />\r\nIls souhaitent continuer avec elle.','-2',27330,2),(27332,'1',6041,0,3,1,'2010-04-08 17:56:00',0,'ok merci pour toutes les infos. Il n\'avait pas reçu notre mail. Problème de boite de réception à priori. <br />\r\nEn tous cas il à bien tout compris. Il va demander à son CE pour les CESUS, mais à son avis ils n\'en font pas. Il faut l\'appeler pour lui dire quels sont les organismes auprès desquels sa boite peut se fournir en CESU.','-2',27328,2),(27335,'1',6042,0,3,0,'2010-04-02 18:00:00',0,'Commentaires du dépositaire : 4h/s<br />\r\nType de bien : Appartement<br />\r\nSurface : 80 m carré<br />\r\n','',0,2),(27336,'1',6042,0,3,5,'2010-04-02 18:01:00',0,'','-2',27335,2),(27337,'1',6042,0,3,4,'2010-04-07 18:01:00',0,'','-2',27335,2),(27338,'1',5925,0,9,1,'2010-04-02 18:02:00',0,'MG : cliente informée que l\'on a trouvé qq vend 12h-14h => a trouvé qq !!! Cliente pas normale, Benoit prévoit de la rappeler mardi ...','1',26965,2),(27339,'1',5925,0,9,1,'2010-04-07 18:03:00',1,'BO : proposition mlle RAKOTOMANANA vend 12h-14h','-2',26965,2),(27340,'1',5956,0,3,1,'2010-04-09 18:05:00',0,'Il à embauché une femme de ménage qu\'on lui a recommandé. <br />\r\n','-2',26509,2),(27341,'1',4199,0,5,0,'2010-04-06 09:29:00',0,'MESSAGE REPONDEUR CLIENTE LUI DEMANDANT DE NOUS RAPPELER CONCERNANT LE PETIT POT QU ELLE A CASSE DANS SA SALLE DE BAIN LORS DE LA PRESTA DU 02.04<br />\r\n9.04: Mess rpdr clte de relance<br />\r\n14.04 Relance clte ce jour. Je cesse le suivi. Si clte souahite se sa faire rembourser elle rappellera','',0,9),(27343,'0',5182,0,4,0,'2010-04-06 09:38:00',0,'PRESTATION DU 31.03 FACTURE A TORT AU CLIENT CAR MME MAXANT ETAIT ABSENTE / LA CLIENTE EST OK POUR PAYER SA FACTURE TELLE QUELLE ET QU ON LUI DEDUISE UNE PRESTATION DE AVRIL / SUPPRIMER UNE PRESTA DES LA REPRISE DE MME MAXANT<br />\r\n12.04: Mme MAXANT a reprise ce jour. Je facture la presta du 14.04 à taux 0.00€<br />\r\n14.04: J\'informe la clte que j\'ai facturé presta du jour à 0.00€. Clte m\'informe qu\'elle est trés contente de Mme MAXANT;','',0,9),(27345,'1',873,569,4,0,'2010-04-06 09:40:00',0,'Bonjour,<br />\r\nJe souhaite annuler le ménage du 22/4. Je vous serai reconnaissante d\'en prendre note.<br />\r\nBien cordialement,<br />\r\nVéronique Baj<br />\r\nmaj soft<br />\r\n','',0,10),(27346,'1',4641,1124,4,0,'2010-04-06 09:41:00',0,'Bonjour,<br />\r\nEn raison de nos congés, nous souhaitons annuler la prestation de madame Boumed du 23/04.<br />\r\nMerci de bien vouloir en prendre note.<br />\r\nCordialement<br />\r\nMM CARTIER<br />\r\nmaj soft','',0,10),(27347,'1',4641,1124,4,1,'2010-04-22 09:41:00',1,'annul presta','-2',27346,10),(27348,'1',873,569,4,1,'2010-04-21 09:43:00',1,'annul presta','-2',27345,10),(27907,'1',5915,0,3,1,'2010-05-04 11:17:00',1,'INACTIF SI PAS DE NOUVELLES','-2',26148,2),(27354,'0',5360,0,7,0,'2010-04-06 10:12:00',0,'5/04/10 : férié = -2h','',0,12),(27355,'0',2370,0,7,0,'2010-04-06 10:13:00',0,'5/04/10 : férié. -4h','',0,12),(27356,'0',654,0,7,0,'2010-04-06 10:15:00',0,'5/04/10 : férié. -4h<br />\r\n13/05/10 : FERIE. =-4h<br />\r\n24/05/10 : SOLIDARITE sal. abste. = -4h<br />\r\n07/06/10 : sal. abst (enfant malade)= -4h<br />\r\n10/06/10 : sal. abst. (AR mal) = -4h<br />\r\n14/06/10 : sal. abst. (AR mal) = R par FAUCHEUX','',0,12),(27523,'1',2125,0,4,0,'2010-04-07 17:20:00',0,'7.04: Mess rpdr clte pour lui propsoer MME LULUVAMU comme rplcte pdt CP de Mlle KOUNLOTHAM même jour & horaire.<br />\r\n8.04: Pas de nouvelles clte dc ok','',0,9),(27357,'0',3499,0,7,0,'2010-04-06 10:18:00',0,'6/04/10 : CP intervenante. -3h','',0,12),(27361,'0',5863,0,7,0,'2010-04-06 10:35:00',0,'5/04/10 : férié. -4h','',0,12),(27362,'0',5320,0,7,0,'2010-04-06 10:36:00',0,'07/01 : annulation sal.absente (-3h)<br />\r\n14/01 : annulation sal.absente (-3h)<br />\r\n25/03/10 : sal.mal (RENAULT) = -3h<br />\r\n5/04/10 : férié. -3h<br />\r\n13/05/10 : FERIE =-3h<br />\r\n24/04/10 : SOLIDARITE sal Abste = -3h. Sal. rattrappé les 3 heures','',0,12),(27879,'1',745,153,5,0,'2010-04-14 11:51:00',0,'Cliente de nouveau insatisfaite des presta de mme Alloun. Lors de la dernière presta en date du 01/04, tt est resté en plan (éponges pas rincées ds évier et lavabo, objets pas remis en place, ...). Avait déjà été mécontente sur certains points auparavant, le travail s\'était amélioré suite à notre discussion avec mme Alloun mais là ça repart ds la mauvais sens !<br />\r\n<br />\r\n1h offerte dès que mme Alloun a une dispo => prévenir la cliente pour qu\'elle puisse lui donner des trucs en plus à faire','',0,2),(27363,'0',1240,204,4,0,'2010-04-06 10:44:00',0,' Monsieur<br />\r\n <br />\r\n Etant absents le 21 et le 28 avril 2010, veuillez annuler l\'intervention de votre salariéà notre domicile.<br />\r\n <br />\r\n Sincères Salutations<br />\r\n','',0,14),(27364,'0',1240,204,4,0,'2010-04-06 10:45:00',0,' Monsieur<br />\r\n <br />\r\n Etant absents le 07 avril 2010, veuillez annuler l\'intervention de votre salarié à notre domicile.<br />\r\n <br />\r\n Sincères Salutations<br />\r\n','',0,14),(27366,'1',2512,463,4,5,'2010-04-06 11:00:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que la prestation du 13/04 ne pourra pas avoir lieu, mme Moreira ayant un rendez-vous à la préfecture pour le renouvellement de ses papiers d’identité.<br />\r\n<br />\r\nPour le moment, mme Moreira n’a pas de disponibilité dans son planning afin de pouvoir récupérer la prestation. Si elle venait à se libérer, je ne manquerais pas de vous en informer.<br />\r\n<br />\r\nMerci pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',27070,2),(30746,'1',5806,1349,4,0,'2010-06-16 09:55:00',0,'Absence Mme Coulibaly du 23/06 au 17/07.<br />\r\n<br />\r\nRemplacement de l\'interv par Mme Sow chez cliente Mme Palmeiri et Mme Colin.<br />\r\n<br />\r\nMme Colin ne voulais plus trop Coulibaly presta moyenne pour elle. G proposer de garder Mme Sow si les remplacements étaient Ok, les jeudis 14h 17h . A confirmer et a voir avec Cliente au retour Coulibaly.','',0,10),(27371,'1',4963,1252,5,1,'2010-04-06 12:13:00',0,'Pas d\'information complémentaire à lui apporter sur l\'absence de vendredi, en revanche informée de la démission de mme Semedo, changement prévu pour la fin du mois. <br />\r\n<br />\r\nVendredi impérativement matin ou AM ','1',27369,2),(28312,'0',1026,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(27373,'0',4593,0,4,0,'2010-04-06 12:13:00',0,'MME RIVAS EST OK POUR MME LIGUORI LE JEUDI MATIN A COMPTER DU 22.04 <br />\r\n7.04: Mlle LIGUORI ok pour faire 8h30/10h30 ou 9h/11h à compter du 22.04. Clte ok pouir mise en place le 22.04 à 9h.<br />\r\n19.04: Appel de Mlle LIGUORI m\'informant qu\'elle ne souhaitait plus faire cette presta. Mme BERTHE ok dès le 29.04 car le 22.04 est pas là.<br />\r\n20.04: J\'ai essayé de contacté la clte NRP dc rééssayer.<br />\r\n20.04: Mess rpdr clte pour informer chgmt d intervenante. 1ère presta le 29.04 au lieu du 22.04<br />\r\n20.04: Mme RIVAS ok pour démarrage le 29.04','',0,9),(28311,'0',1019,877,1,1,'2010-04-27 13:00:00',1,'','-2',28310,20),(28814,'0',4593,1015,7,0,'2010-04-30 15:45:00',0,'POINT QUALITE : CLIENTE SATISFAITE DE LA PREMIERE PRESTATION','',0,9),(27521,'1',1869,0,4,0,'2010-04-07 16:58:00',0,'Mme TAVARES n\'a pas pu venir effectuer la presta prévue en remplacement le 7/4 car n\'avait pas le bon code et n\'a pas pu accéder à l\'immeuble (msg laissé à 13h15 depuis un taxiphone). Proposition replanifier presta le 9/4 9h-12h avec mme SIVATHAS mais ns communiquer le nouveau code.','',0,2),(27376,'1',2325,0,4,1,'2010-04-06 12:18:00',0,'Cliente souhaite remplacement pour 23 et 30/04 matin impérativement pour pouvoir accueillir la personne','-2',27061,2),(27379,'1',5045,836,4,0,'2010-04-06 12:48:00',0,'Cliente informée abs mme Pereira le 6/4. Pas besoin de remplacement, patiente jusqu\'au 13/04','',0,2),(27380,'1',580,836,4,0,'2010-04-06 12:51:00',0,'','',0,2),(27381,'1',580,836,4,5,'2010-04-06 12:52:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que la prestation prévue ce jeudi ne pourra pas avoir lieu, mme Pereira devant s’absenter toute la semaine pour contrainte personnelle.<br />\r\n<br />\r\nMerci pour votre compréhension.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie','-2',27380,2),(27382,'1',171,24,4,0,'2010-04-06 13:03:00',0,'Msg laissé sur port client pour informer abs mme Pereira le 7/4. Proposition remplacement mme Sivathas le 9/4 9h-12h','',0,2),(27383,'1',171,0,4,1,'2010-04-07 13:03:00',1,'Remplacement vend OK ou non ?','-2',27382,2),(27384,'1',3278,836,5,0,'2010-04-06 13:45:00',0,'Mme Pereira n\'a pas effectué la presta du 2/4, cliente avait préparé la machine le matin pour que mme Pereira sorte le linge l\'AM comme d\'habitude mais étant donné qu\'elle n\'est pas venue et que les clients étaient absents tt le week end, le linge a moisi dans la machine !<br />\r\n<br />\r\nLa presta du 26/03 n\'a pas été effectuée dans son intégralité, cliente demande que l\'on vérifie les pointages.<br />\r\n<br />\r\nPas satisfaite des presta depuis qq tps, n\'avait rien dit car pensait que cette baisse de régime était passagère, mais cela dure et elle ne souhaite pas continuer comme ça. Prévoir un changement d\'intervenante.','',0,2),(27385,'1',3278,0,5,1,'2010-04-06 13:50:00',0,'Msg laissé sur port cliente, avoir total sur la presta du 26/03 (absence de pointages) + proposition changement dès cette semaine => mme Leal Ribeiro vend 9/4 13h30-16h puis tous les mardis 15h15-17h45','-2',27384,2),(27386,'1',3278,0,5,1,'2010-04-07 13:52:00',1,'OK pour changement ou non ?','-2',27384,2),(27387,'1',6002,1398,7,0,'2010-04-06 14:33:00',0,'','',0,10),(27388,'1',6002,1398,7,1,'2010-04-06 14:33:00',0,'pour faire point sur la 1ère prestation. Eu le fils. Clt doit rappeler.','-2',27387,10),(27389,'0',5293,0,4,0,'2010-04-06 14:42:00',0,'D APRES MME BARREAU LA CLIENTE VA ANNULER LA PRESTA DU 20.04 / SI C EST LE CAS MME BARREAU VOUDRAIT EN PROFITER POUR PRENDRE 3H / <br />\r\nMme RANCHON annule bien ses presta pdt vacances de pâques','',0,9),(27747,'1',5261,1273,4,0,'2010-04-12 09:27:00',0,'Bonjour, <br />\r\nNous vous prions de bien vouloir prendre note que nous annulons la prestation du mercredi 21 avril 2010 pour cause de vacances.<br />\r\nNous vous remercions de bien vouloir accuser réception de ce mail.<br />\r\nBien cordialement,<br />\r\nMr et Mme Nau<br />\r\nMAJ SOFT','',0,10),(27391,'1',6034,0,3,1,'2010-04-06 15:42:00',0,'','-2',27262,2),(27392,'1',5726,0,3,5,'2010-04-13 15:48:00',0,'BC reçu:<br />\r\n<br />\r\nBonjour Madame Marseglia, <br />\r\n <br />\r\nNous accusons réception de votre bon de commande reçu dans nos services ce jour.<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous avons bien pris en considération vos préférences/contraintes jours et horaires. (Vendredi entre 10h et 18h. Démarrage pour le 7 Mai)<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous reviendrons vers vous dans les meilleurs délais et restons à votre disposition.<br />\r\n<br />\r\n <br />\r\n<br />\r\nBien cordialement,<br />\r\n <br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n <br />\r\nwww.menage-et-compagnie.com','-2',24748,2),(27393,'1',5761,0,3,1,'2010-05-03 15:50:00',1,'inactif si pas de nouvelles','-2',25048,2),(27394,'1',6047,0,3,0,'2010-04-06 15:53:00',0,'INTERESSE PAR 2 FOIS 3H (HESITAIT AVEC 2 FOIS 4H)<br />\r\n12.04/ Mlle POIREL ok pour ce nouveau clt 2x3h/sem. démarrage sem prochaine. Demander à Mme FOBY si ok pour décaller presta au mardi<br />\r\n12.04: Mess à Mme FOBY pour lui demander si ok pour presta le mardi apm au lieu du lundi si ok valider avec BERTHET.<br />\r\n13.04: Mme FOBY ok dc mess clt ce jour<br />\r\n13.04: Clt me rappelle pour confirmer mise en place le 26.04.<br />\r\n4.05: Mess rpdr clt pour faire point qualité<br />\r\n5.05: Mess clte pour confirmer presta lundi apm et vendredi matin ','',0,9),(27396,'0',0,1432,7,1,'2010-04-06 16:47:32',0,'Vérification des références','-2',0,46),(27397,'0',0,1432,7,1,'2010-04-06 15:00:00',1,'','-2',27396,46),(27398,'1',6031,0,4,0,'2010-04-06 17:05:00',0,'Presta planifiée le 7/4 avec mme Berradja (pas possible car mr Marais a remis sa presta au dernier moment) => client informé que la presta ne pourra pas être assurée pour cause de maladie de l\'intervenante, prévoir de la rappeler en DS prochaine pour refixer une presta','',0,2),(27399,'1',6031,0,4,1,'2010-04-12 17:07:00',1,'Proposer date presta','-2',27398,2),(27400,'1',5431,1252,5,0,'2010-04-06 17:18:00',0,'Monsieur,<br />\r\nj\'accuse réception de votre facture FA12622 DU 31/3/2010.<br />\r\nToutefois, il doit s\'agir d\'une erreur car la salariée n\'a effectué aucune des prestations que vous facturez.<br />\r\nJe vous avais signalé en début du mois de mars qu\'elle ne venait pas et cela a continué tout le mois.<br />\r\nJe suis actuellement présente au bureau, nous sommes le mardi 6 avril et vous constaterez l\'heure d\'envoi de l\'email : votre salariée est sensée intervenir en ce moment même et je peux vous garantir qu\'elle n\'est pas là.<br />\r\nJe vous confirme par ailleurs que la clé est bien à disposition à l\'accueil du parking comme nous vous l\'avions indiqué, je suis allée vérifier ce matin.<br />\r\nEn conséquence, je vous remercie d\'annuler la facture FA12622 et annuler notre demande de prestation : nous allons nous organiser autrement.<br />\r\nBien cordialement,<br />\r\nChristel Soriano<br />\r\nArcanes Associés','',0,2),(27401,'1',5431,1252,5,5,'2010-04-06 17:19:00',0,'Bonjour,<br />\r\n<br />\r\nNous sommes sincèrement désolés pour ce malentendu, mais pour nous les prestations avaient été assurées comme nous l’avions convenu avec notre intervenante. C’est donc avec grand regret que nous prenons connaissance de votre mail. Nous émettons un avoir total sur la facture émise en mars 2010. <br />\r\n<br />\r\nNous sommes parfaitement en mesure de comprendre votre annulation de demande de prestation, cependant n’est-il pas envisageable de prévoir un changement d’intervenante ?<br />\r\n<br />\r\nNous vous remercions par avance de votre retour et restons à votre disposition.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',27400,2),(27402,'1',580,0,4,5,'2010-04-06 17:20:00',0,'merci de nous prévenir un peu avant<br />\r\n<br />\r\nbonne journée<br />\r\n<br />\r\nsylvie zeppa<br />\r\n','-2',27380,2),(27403,'1',5765,0,1,0,'2010-04-06 17:28:00',0,'','',0,2),(27404,'1',5765,0,1,4,'2010-04-09 17:28:00',0,'Point suite 1ere presta','-2',27403,2),(27405,'0',4001,494,4,0,'2010-03-12 17:28:00',0,'PRESTA DU 12 mars offerte au client suite incident du fauteuil en compensation.<br />\r\nSur planing mme brahmi heures transformées en formation<br />\r\n(suite facturation dejà effectuée) ','',0,10),(27406,'1',4,0,4,1,'2010-04-06 17:37:00',0,'Cliente OK','1',27190,2),(27407,'1',5618,150,4,0,'2010-04-06 17:51:00',0,'Courrier reçu le 06/04 mentionnant la fermeture de l\'école de sa fille le 14/05. Elle va voir comment rattraper les heures.','',0,2),(27408,'1',5618,150,4,1,'2010-05-05 17:52:00',1,'Abs ou pas le 14/05 ?','-2',27407,2),(27409,'1',5996,0,3,4,'2010-04-09 19:46:00',0,'','-2',26858,2),(27410,'1',6000,0,3,4,'2010-04-09 19:48:00',0,'','-2',26870,2),(27411,'1',5950,0,3,1,'2010-04-29 19:53:00',0,'elle me rappelle un peu plus tard.','-2',26491,2),(27412,'1',6048,0,3,0,'2010-04-06 20:03:00',0,'plus de 8h/s','',0,2),(27413,'1',6048,0,3,1,'2010-04-06 20:04:00',0,'elle à trouver une personne qu\'on lui à recommandé. Pour le moment elle n\'a pas besoin de nos services. Elle ne manquera pas de revenir vers nous plus tard en cas de besoin','-2',27412,2),(27414,'1',6049,0,3,0,'2010-04-06 20:16:00',0,'RDV FAIT 2x 2H/S. LUNDI ET VENDREDI. OU 4H FDS.<br />\r\n<br />\r\nDEMARRAGE DEBUT JUIN OU DEBUT SEPTEMBRE.','',0,2),(28817,'1',6049,0,3,5,'2010-05-20 16:00:00',0,'SI BC PAS REçU<br />\r\n<br />\r\nBonjour Madame Burnot, <br />\r\n<br />\r\nNous nous sommes rencontrés pour un rendez-vous commercial de présentation le vendredi 29 Avril 2010. Et sans nouvelles de votre part je me permets de revenir vers vous afin de m\'assurer que vous ayez tous les éléments nécessaires à votre prise de décision. En effet lors de notre entretien nous avions évoqué ensemble un éventuel démarrage des prestations pour Juin ou pour Septembre, qu\'en est-il aujourd\'hui à la veille du mois de juin?<br />\r\n<br />\r\nSachez, Madame, que je suis à votre disposition pour toute information.<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',27414,2),(27415,'1',6049,0,3,5,'2010-04-01 20:16:00',0,'','-2',27414,2),(27416,'1',6049,0,3,4,'2010-04-06 20:20:00',0,'','-2',27414,2),(27417,'1',6049,0,3,1,'2010-04-12 20:20:00',0,'nrp','-2',27414,2),(27418,'1',6050,0,3,0,'2010-04-06 20:23:00',0,'2h/semaine. Je recherche une personne pour faire le ménage dans mon appartement: nettoyage cuisine, sdb, salon et chambre.<br />\r\nSurface : 40 m carré<br />\r\n','',0,2),(27419,'1',6050,0,3,1,'2010-04-01 20:23:00',0,'','-2',27418,2),(27420,'1',6050,0,3,1,'2010-04-06 20:24:00',0,'Merci mais elle à déjà trouvé une solution. Elle n\'hésitera pas à revenir vers nous si jamais. ','-2',27418,2),(27421,'1',6051,0,3,0,'2010-04-06 20:35:00',0,'RDV FAIT. 2X 3H/S. LUNDI/JEUDI OU MARDI/VENDREDI. DE LA PART DE LADANNE QUI RECOMMANDE VIVEMENT MADAME BY.','',0,2),(27422,'1',6051,0,3,3,'2010-04-07 11:30:00',0,'','-2',27421,2),(27423,'1',6052,0,3,0,'2010-04-06 20:55:00',0,'','',0,2),(27424,'1',6052,0,3,5,'2010-04-06 20:55:00',0,'','-2',27423,2),(27425,'1',6052,0,3,4,'2010-04-08 20:55:00',0,'','-2',27423,2),(27426,'1',6053,0,3,0,'2010-04-06 20:58:00',0,'2h. Vendredi matin. 60m²','',0,2),(27427,'1',6053,0,3,5,'2010-04-06 20:59:00',0,'','-2',27426,2),(27428,'1',6053,0,3,1,'2010-04-09 20:59:00',0,'elle est au bureau, préfère être rappelée après 20h','-2',27426,2),(27429,'1',6054,0,3,0,'2010-04-06 21:05:00',0,'2h/semaine. Recherche une personne pouvant assurer mon repassage et le ménage de mon appartement (140 m2). ','',0,2),(27430,'1',6054,0,3,5,'2010-04-06 21:06:00',0,'','-2',27429,2),(27431,'1',6054,0,3,4,'2010-04-09 21:06:00',0,'','-2',27429,2),(27432,'1',6055,0,3,0,'2010-04-06 21:11:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nRepassage pour : 2 adultes<br />\r\n2 enfants<br />\r\nSurface : 69 m carré<br />\r\n','',0,2),(27433,'1',6055,0,3,5,'2010-04-06 21:11:00',0,'','-2',27432,2),(27434,'1',6055,0,3,1,'2010-04-08 21:11:00',0,'Elle met sa demande en stand by pour le moment. Car la défiscalisation est très importante, mais le budget à avancer toute l\'année n\'est pas négligeable.','-2',27432,2),(27435,'1',6056,0,3,0,'2010-04-06 21:13:00',0,'Fréquence du besoin : 8h/semaine<br />\r\nRepassage pour : 1 adultes<br />\r\nType de bien : Appartement<br />\r\nSurface : 70 m carré<br />\r\nCommentaires supplémentaires : 8h/semaine<br />\r\n','',0,2),(27436,'1',6056,0,3,5,'2010-04-06 21:13:00',0,'','-2',27435,2),(27437,'1',6056,0,3,1,'2010-04-08 21:13:00',1,'','-2',27435,2),(27438,'0',5336,482,4,0,'2010-04-07 08:59:00',0,'7.04: Mme BONNIN a appelé l\'agence le 2.04 pour informer erreur facture mars 2010. Après vérif j\'ai effectivement omis d\'annuler la presta du 17.03 suite absence de Mme TALEB ce jour là (enfant malade). J\'ai refait facture ce jour à la clte +envoie','',0,9),(27439,'1',5993,0,9,0,'2010-04-07 09:02:00',0,'MATIN. MARDI MERCREDI OU JEUDI. DE LA PART DE BOULARD','',0,2),(27440,'1',5993,0,9,5,'2010-04-06 09:04:00',0,'BC reçu.<br />\r\n<br />\r\nBonjour Monsieur Vitrey, <br />\r\n<br />\r\n <br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu dans nos services hier.<br />\r\n<br />\r\n <br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n<br />\r\n <br />\r\n<br />\r\nSont-elles toujours celles-ci? <br />\r\n<br />\r\n- Mardi ou Mercredi ou Jeudi.<br />\r\n<br />\r\n- Le matin<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous restons à votre disposition<br />\r\n','-2',27439,2),(27441,'1',5993,0,9,1,'2010-04-09 09:05:00',0,'oui oui les infos notées lors de notre rdv sont toujours exactes. Cad le matin(9-11 ou 10-12) mardi, mercredi ou jeudi (avec une pointe de préférence pour le jeudi).','-2',27439,2),(27442,'1',5904,0,3,1,'2010-05-04 09:16:00',1,'inactif si pas de nouvelles','-2',26069,2),(27443,'1',5813,0,3,3,'2010-04-27 18:30:00',0,'rdv fait:<br />\r\n<br />\r\n2H JEUDI 17H30-19H30. ILS ONT 2H OFFERTES VIA MAIL OFFRE PROMO.','-2',25457,2),(28138,'1',6109,0,3,0,'2010-04-21 15:57:00',0,'','',0,2),(27444,'1',5945,0,3,1,'2010-05-05 09:20:00',1,'inactif si pas de nouvelles','-2',26432,2),(27445,'1',5453,1341,4,0,'2010-04-07 09:31:00',0,'Bonsoir<br />\r\nAvec du retard, je vous demande de bien vouloir demander à Mme Mendès de passer 2 heures seulement pour ma prestation de demain<br />\r\nEn effet, les travaux du 1er étage reprennent et elle ne pourra pas accéder au 1er<br />\r\nMerci<br />\r\nSergine et Eric Bouchard<br />\r\nmaj soft','',0,10),(27447,'0',989,310,7,0,'2010-04-12 11:00:00',0,'','-2',0,21),(27448,'0',989,310,7,6,'2010-04-12 11:00:00',1,'Pas de produit, manque de temps, pas de motivation. Refaire la control.','-2',27447,21),(27449,'0',5258,532,7,0,'2010-04-13 11:00:00',0,'','-2',0,21),(27450,'0',5258,532,7,6,'2010-04-13 11:00:00',1,'Bord de lit n\'est pas fait, poubelle pas vidér. En general bien, difficile a controler.','-2',27449,21),(27451,'1',2214,644,4,0,'2010-04-07 10:43:00',0,'7.04.10: Envoie ce jour courrier pour demander renouvellement de carte de séjour.<br />\r\n21.04: Je n\'ai tjrs pas reçu lke titre de séjour de MME M\'HAMEEDI. Je l\'a relance en lui envoyant 1 sms ce jour.<br />\r\nPhotocopie effectuée en avril ','',0,9),(27452,'0',3609,1089,7,0,'2010-04-14 13:00:00',0,'','-2',0,21),(27453,'0',3609,1089,7,6,'2010-04-14 13:00:00',1,'Bon travail.','-2',27452,21),(27454,'0',2829,712,7,0,'2010-04-15 00:00:00',0,'','-2',0,21),(27455,'0',2829,712,7,6,'2010-04-15 00:00:00',1,'Pas de controle, cause changement d\'horaire. Prevoir controle.','-2',27454,21),(27457,'1',6057,0,3,0,'2010-04-07 11:02:00',0,'','',0,26),(27458,'1',6057,0,3,5,'2010-04-07 11:02:00',0,'','-2',27457,26),(27459,'1',6057,0,3,5,'2010-04-26 11:03:00',0,'Mail 2 heures offertes','-2',27457,26),(27460,'1',6058,0,3,0,'2010-04-07 11:04:00',0,'','',0,26),(27461,'1',6058,0,3,5,'2010-04-02 11:05:00',0,'','-2',27460,26),(27462,'1',6058,0,3,4,'2010-04-07 11:05:00',0,'Message invitant au rappel.','-2',27460,26),(27463,'0',5208,719,4,0,'2010-04-07 11:28:00',0,'7.04: Mme SINA M\'informe que la clte lui demandé de faire 1h de + le 21.04.10. Mail à la clte ce jour pour confirmation.<br />\r\n7.04: Mail de confirmation de la clte','',0,9),(27465,'1',2791,719,4,0,'2010-04-07 11:31:00',0,'7.04: La clte souhaite 4h le lundi et 3h le jeudi. Elle envisage de faire 2x4h par la suite','',0,9),(27466,'1',4720,1206,4,0,'2010-04-07 11:40:00',0,'7.04: Mess sur rpdr clte afin de savori si serait ok pour avancer la presta du 15.04 d\'1h. Car Mme GARDES aimerait avoir 1 presta de 3h ce jour là (MMe SCHMITT est en perte horaire en +)<br />\r\n12.04: Pas de rpse de la clte dc doit être ok suite mess rpdr','',0,9),(27468,'1',4919,0,4,0,'2010-04-07 12:19:00',0,'7.04: La clte souhaite 1 rplcmt du lundi de pâques. Mess à Mme BERTHE afin de savoir si serait intéressé par ce rplcmt. <br />\r\néventuellement pour le 8.04 10/12h.<br />\r\n7.04: Mme BERTHE ok pour 9h30/11h30 + mess à 1 mbre de la famille VIART ce jour.','',0,9),(27471,'1',985,153,4,0,'2010-04-07 13:30:00',0,'Monsieur JAMOT<br />\r\nDomicile : 01 43 21 52 69 Portable : 06 17 81 29 69 code de la porte cochere: 64 82 code de la petite: 20 59<br />\r\n<br />\r\nElle veut annuler la prestation de demain.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 7 avril 2010 à 10:58<br />\r\n','',0,2),(27470,'1',5831,0,3,1,'2010-04-07 12:32:00',0,'J\'ai proposé Cecile le mardi à partir du 20 Avril. Est OK. Souhaite rencontrer cecile ce vendredi ou mercredi prochain pour la voir avant le démarrage des prestations et faire le tour avec elle de la maison','-2',25562,26),(28574,'1',2911,0,9,1,'2010-04-27 12:58:00',0,'OK merc 13h-15h mme El Harroussi à partir du 05/05. 1er rdv 05/05 à 8h ensuite fera la presta l\'AM. Remettre clé BL à mme El Harroussi + envoyer carnet de liaison.','-2',27769,2),(27472,'1',985,0,4,1,'2010-04-07 13:30:00',0,'Msg laissé sur port client pour informer que la presta sera facturée','-2',27471,2),(27474,'1',5350,0,1,1,'2010-04-07 13:34:00',0,'Le cliente est content de Joana qui en plus a la différence de Jocelina est souriante. En revanche, elle ne fait pas le tour des pièces avant de partir et laisse les produits dehors, les tapis de salle de bain et de la chambre ne sont pas reposés sur le sol.','-2',27473,26),(27475,'1',5350,0,1,1,'2010-04-28 13:35:00',0,'RAS. Il part en vacances les 15 prochains jours puis les deux dernières semaines de Juin et tout le mois de Septembre','-2',27473,26),(27478,'1',5927,0,3,4,'2010-04-16 13:45:00',0,'Message invitant au rappel','-2',26313,26),(27479,'1',6020,0,3,1,'2010-04-16 13:51:00',0,'Ne souhaite pas passer par une société car va laisser ses clés et n\'a pas confiance. Souhaite trouver une personne en direct qui a des recommandations +++ de ses connaissances','-2',27018,26),(27480,'1',5929,0,3,5,'2010-04-26 13:57:00',0,'Mail 2 heures offertes','-2',26319,26),(27481,'1',5866,0,3,2,'2010-04-20 14:01:00',1,'Passer en inactif si pas de news','-2',25812,26),(27482,'1',5985,0,3,1,'2010-04-16 14:11:00',0,'N\'a pas le temps de s\'en occuper. Est débordée. Me demande de ne pas la rappeler, elle reviendra vers moi quand elle verra plus clair.','-2',26817,26),(27483,'1',6012,0,3,5,'2010-04-07 14:15:00',0,'E-mail reprenant les éléments du devis envoyé le 30 mars','-2',26984,26),(27484,'1',6012,0,3,5,'2010-04-26 14:18:00',0,'2 heures offertes','-2',26984,26),(27485,'1',5834,0,3,2,'2010-04-21 14:23:00',1,'Passer en inactif si pas de news','-2',25572,26),(27486,'1',2573,1124,4,0,'2010-04-07 14:23:00',0,'Bonjour,<br />\r\nVeuillez trouver, ci dessous, notre demande d\'interruption de prestations pour les vacances de fevrier.<br />\r\ncordialement,<br />\r\nfrederic ruet<br />\r\nDate dernière prestation : 16__/ _04__/ 2010___ Date reprise de prestation : 07__/ _05__/ 2010___<br />\r\nMAJ SOFT ','',0,10),(27487,'1',2573,1124,4,1,'2010-04-22 14:25:00',1,'ANNUL PRESTA ','-2',27486,10),(27488,'1',5960,0,3,4,'2010-04-28 14:29:00',0,'Message invitant au rappel','-2',26533,26),(27489,'1',5928,0,3,5,'2010-04-07 14:31:00',0,'E-mail de la cliente en réponse à mon mail de ce jour : nous avons trouvé une intervenante.','-2',26316,26),(27490,'1',6006,0,3,5,'2010-04-07 14:35:00',0,'Devis','-2',26987,26),(27491,'1',6006,0,3,5,'2010-04-26 14:36:00',0,'Mail 2 heures offertes envoyé','-2',26987,26),(27492,'1',6058,0,3,4,'2010-04-16 14:39:00',0,'Message invitant au rappel','-2',27460,26),(27493,'1',5988,0,3,4,'2010-04-16 14:42:00',0,'Message invitant au rappel','-2',26823,26),(28712,'1',5453,1341,7,0,'2010-04-28 13:47:00',0,'','',0,10),(27495,'1',3837,1067,4,0,'2010-04-07 14:45:00',0,'7.04/ Mme DOUCINE a oublié ses clefs ds boites à gants mercédes. Ne pas faire sa presta chez la clte. La clte me demande si peut intervenir vendredi . Mme DOUCINE ok pour 2h entre midi et 2 le 9.04.10.','',0,9),(27496,'1',6029,0,1,0,'2010-04-09 14:48:00',0,'','',0,26),(27497,'1',6029,0,1,1,'2010-04-09 14:48:00',0,'Cliente satisfaite. RAS pour l\'instant.','-2',27496,26),(27498,'1',5989,0,3,1,'2010-04-08 09:00:00',0,'Est très bavarde. A une brasserie. Travaille Beaucoup, a mal au bras, souhaite qqun pour l\'aider a faire a fond. Ne veut pas une personne pour faire le ménage courant mais plutôt pour faire les vitres, les pièces à fond, pendant qu\'elle fera le ménage courant. Me demande de la rappeler mercredi prochain pour positionner un rdv.','-2',26826,26),(27499,'1',146,0,7,2,'2010-04-07 14:59:00',0,'Mr Sinelle<br />\r\n4-8 Rue Robert De Flers<br />\r\n75 015 PARIS<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 02 Avril 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMonsieur,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le jeudi 3 Mars 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : déplacer et nettoyer derrière les objets présents dans chaque pièce, notamment les objets présents sur les étagères (salon, salle de bain, …) , retirer les tâches présentes sur la table basse du salon et le miroir de la salle de bain, ne pas laisser le calcaire s’incruster sur les robinetteries et le pare-douche.<br />\r\n<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Monsieur, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25446,2),(27542,'1',5925,0,1,0,'2010-04-07 22:37:00',0,'','',0,2),(27501,'1',3782,0,7,2,'2010-04-07 15:17:00',0,'Mme Brodiez<br />\r\n11 Avenue Emile Boutroux <br />\r\n92120 MONTROUGE<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 02 Avril 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors des contrôles effectués les jeudis 4 Mars et 18 Mars 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : Retirer les tâches présentes sur la gazinière et le miroir de la salle de bain, organiser de façon optimum le temps de travail pour pouvoir réaliser un maximum de choses dans le temps imparti.<br />\r\n<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25512,2),(27502,'1',3742,0,7,2,'2010-04-07 15:17:00',0,'Mr Perez<br />\r\n4 Cité de la Roquette<br />\r\n75011 PARIS<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 02 Avril 2010<br />\r\n<br />\r\n<br />\r\nMonsieur,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le lundi 8 Mars 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées. Nous avons constaté qu’il n’y avait pas d’escabeau ou de marche-pied à votre domicile permettant à notre salariée d’essuyer le dessus de la hotte dans la cuisine, vous serait-il possible de lui en mettre un à disposition ?<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : nettoyer régulièrement les plinthes de l’appartement.<br />\r\n<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Monsieur, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25655,2),(27503,'0',6059,0,4,0,'2010-04-07 15:17:00',0,'7.04/ ATOOCALL clte souhaitait avoir des renseignements. Recherche infobel : adresse 758 rue Valéry Larbaud sur Mtp.<br />\r\nMess rpdr ce jour chez prospect.<br />\r\n12.04: relance tel = mess rpdr à nouveau. Si pas de contacte annuler le suivi<br />\r\n14.04: Prospect n\'a pas donne suite à mes mess, je met 1 terme au suivi','',0,9),(27504,'1',5521,0,7,2,'2010-04-07 15:18:00',0,'Mme Hiller<br />\r\n49 Rue de Rochechouart<br />\r\n75009 PARIS<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 02 Avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le lundi 8 Mars 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- aucune demande à formuler auprès de notre salariée.<br />\r\n<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25653,2),(27506,'1',1325,0,7,2,'2010-04-07 15:19:00',0,'Mme Emily<br />\r\n9 Rue des Ermites<br />\r\n92000 NANTERRE<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 02 Avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le jeudi 25 Février 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : déplacer et nettoyer derrière les objets présents dans chaque pièce (cafetière, grille pain, objets sur l’étagère de la salle de bain, … ). Faire les poussières et retirer les poils de chats sur les meubles du salon, <br />\r\nne pas utiliser trop de produit pour les sols, organiser de façon optimum son temps de travail pour pouvoir réaliser un maximum de tâches dans le temps imparti.<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',25102,2),(27802,'0',5262,1244,4,0,'2010-04-12 16:55:00',0,'12.04: Mess rpdr clte afin de savoir si serait ok pour permutter sa presta de 14h30 à 12h30 exceptionnellement.<br />\r\n13.04: Mme ROULLOT m\'a informée qu\'elle allait chez DELPONT de 14h30 à 16h30 depuis 1 moment!','',0,9),(27507,'1',3147,0,7,1,'2010-04-07 15:25:00',0,'Mme Berard Kristen<br />\r\n5 Ter Rue Casteja<br />\r\n92100 BOULOGNE BILLANCOURT<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : contrôle à votre domicile<br />\r\n<br />\r\n<br />\r\nPuteaux, le 10 Mars 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\n<br />\r\nDans le cadre du suivi qualité des prestations à votre domicile, nous vous communiquons les éléments constatés lors du contrôle effectué le jeudi 22 Mars 2010 par Bennet Samarakoon :<br />\r\n<br />\r\n- aucune remarque à formuler au niveau du temps de prestation prévu et des tâches demandées.<br />\r\n<br />\r\n- demande formulée auprès de notre salariée : bien retirer la poussière présente sur l’électroménager de la cuisine et dans l’escalier, faire attention à la méthode de pliage des chemises.<br />\r\n<br />\r\nNous procéderons à d’autres contrôles de son travail afin de nous assurer de la prise en considération de ces remarques et du maintien de la qualité des prestations.<br />\r\n<br />\r\nNous espérons que ces contrôles qualité conduiront à l’amélioration de vos prestations. <br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’informations.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\n L’Equipe Ménage et Compagnie<br />\r\n','-2',26741,2),(27508,'1',6051,0,3,1,'2010-04-14 15:27:00',1,'SI BC pas reçu.','-2',27421,2),(27509,'1',3278,0,5,1,'2010-04-07 15:41:00',0,'OK mardi, 1ere rencontre le 8/4 à 17h et 1ere presta le 9/4 ','-2',27384,2),(27510,'1',1217,1223,5,0,'2010-04-07 15:50:00',0,'7.04: Mail de la clte du 6.04 informant qu eMMe MERIER avait cassé 1 vase ds lequel elle mettait des parapluies. J\'ai eut Mme MERCIER, je lui ai rappelé le rglmt d\'informer la sté afin qu\'on n\'apprenne pas cela par les clients, qui m\'a informé que c\'était 1 vase d\'environs 50/60cm de haut et émaillé. <br />\r\n7.04: Appel de la clte à ce sujet. C\'est 1 cadeau de sa tante qui provient de la poterie de la madeleine. Je lui ai demandé si sa tante avait conservé la facture, si non je lui ai demandé si elle pouvait se rendre à la boutique au polygone afin de voir si le vase était toujours produit ou pas. Clte doit y aller samedi prochain et ns appellera. <br />\r\n14.04: Pas de nouvelle de la clte dc je lui renvoie 1 mail<br />\r\n21.04 : PAS DE NOUVELLE dc décalle suivi<br />\r\n6.05: Pas de nouvelle de la clte. J\'arrête mon suivi. De toute façon ns adressera sa facture dès achat de l\'objet remplaçant.','',0,9),(28994,'1',901,271,4,0,'2010-05-06 10:11:00',0,'6.05: J\'ai laissé 1 mess sur le rpdr de la clte pour l\'informer que Mme GARROUMA n\'avait pas d\'annulation pour la semaine prochaine. Souhaite-t-elle 1 presta avec qlqun d \'autre? Si oui Mlle VALLESPIR ou Mme LAAMARTI. Mais si mes souvenirs sont correctes Mlle VALLESPIR y est déjà allée.<br />\r\n7.05: Pas de presta','',0,9),(28059,'1',5955,0,3,1,'2010-04-27 09:30:00',0,'Annulé ','-2',26506,2),(27513,'1',5940,0,3,1,'2010-04-16 16:21:00',0,'offre promo','-2',26417,2),(27514,'1',5911,0,3,5,'2010-04-22 16:24:00',0,'offre promo','-2',26097,2),(27515,'1',3986,848,4,0,'2010-04-07 16:24:00',0,'Appel de séréna ce jour (7/04/10) pour annul presta du 26/04/10 et du 03/05/10.(soft Mis à jour)','',0,10),(27516,'1',6040,0,3,1,'2010-04-19 16:27:00',0,'si pas de nouvelles.<br />\r\n<br />\r\nIl à trouvé une solution pour le moment, mais c\'est temporaire donc il nous recontactera un peu plus tard lorsqu\'il aura besoin de nos services.','-2',27325,2),(28164,'1',5936,0,3,5,'2010-04-21 17:16:00',0,'offre promo','-2',26408,2),(27520,'1',6023,0,3,1,'2010-04-13 16:39:00',0,'elle ne donne pas suite, elle voulait qu\'une heure par semaine','-2',27132,2),(27528,'1',745,153,5,0,'2010-04-07 18:38:00',0,'MSG CLIENTE le 6/4 : pas satisfaite de la dernière presta, la recontacter','',0,2),(27524,'1',985,0,4,1,'2010-04-07 17:11:00',0,'Client pas content de nos méthodes commerciales, on facture pour une annulation de 24h alors qu\'on prévient au dernier moment qd les intervenantes sont absentes et que l\'on ne propose jamais de remplacement !<br />\r\n<br />\r\nEn cas d\'absence, clients tjs invités à ns recontacter si souhaitent un remplacement, mais jamais de retour de sa part ... + pas possible de prévoir les abs des salariés sauf en cas de congés => on ne peut pas se permettre d\'envoyer une autre intervenante au domicile des clients sans leur accord<br />\r\n<br />\r\nFacturer presta du 8/4 ensuite arrête','-1',27471,2),(27526,'1',5849,0,9,1,'2010-04-07 17:42:00',0,'Msg laissé sur port client pour proposer 1er rdv le 8/4 à 19h','-2',27019,2),(27527,'1',5849,0,9,1,'2010-04-07 18:43:00',1,'','-2',27019,2),(27529,'1',745,0,5,1,'2010-04-07 18:39:00',0,'Msg laissé sur port cliente l\'invitant à ns recontacter pr ns faire part des éléments d\'insatisfaction de la dernière presta + demande effectuée auprès de mme Alloun de réaliser 1h de plus (h offerte) le 8/4 pour refaire ce qui a été mal fait et faire des choses inhabituelles','-2',27528,2),(27530,'1',6016,0,3,4,'2010-04-07 19:21:00',0,'','-2',27004,2),(27531,'1',6016,0,3,1,'2010-04-22 19:21:00',0,'a raccroché à l\'annonce de notre société','-2',27004,2),(27532,'1',5964,0,3,5,'2010-04-28 19:32:00',0,'offre promo','-2',26566,2),(28723,'1',5964,0,3,1,'2010-05-28 17:58:00',1,'INACTIF SI PAS DE NOUVELLES','-2',26566,2),(27533,'1',5849,0,9,1,'2010-04-07 19:39:00',0,'OK 8/4 19H','-2',27019,2),(27534,'1',5849,0,1,0,'2010-04-07 19:39:00',0,'','',0,2),(27535,'1',5849,0,1,1,'2010-04-12 19:40:00',0,'Point suite 1ere presta. <br />\r\n<br />\r\nContent de la première prestation, on continue avec cette dame. 2/3 petites choses à re-préciser mais sinon très bien. ','-2',27534,2),(27536,'1',5906,0,3,5,'2010-04-28 19:43:00',0,'offre promo','-2',26075,2),(28213,'1',6018,0,3,1,'2010-04-22 16:14:00',0,'Elle est occupée; rappeler en fin de journée, après 18h','-2',27008,2),(27538,'1',5976,0,3,5,'2010-04-16 19:52:00',0,'offre promo','-2',26743,2),(27539,'1',985,0,4,1,'2010-04-07 20:18:00',0,'SR : Je viens d\'appeler le client. Il est ok pour continuer. On ne facture pas la prestation de demain. Il souhaite par défaut un remplacement lorsque la salariée est absente. Ne pas attendre son retour.','-2',27471,2),(27540,'1',5677,0,9,1,'2010-04-07 19:22:00',0,'Msg laissé sur port client pour connaitre sa date de reprise','-2',25905,2),(27541,'1',5677,0,9,1,'2010-04-12 19:23:00',1,'Est-ce qu\'on continue de chercher qq ou pas ?','-2',25905,2),(27543,'1',5925,0,1,1,'2010-04-16 09:37:00',0,'Point suite 2eme presta<br />\r\n<br />\r\nPas satisfaite. fdemenage trop lente en repassage. BIen fait mais pas assez de quantité. 22 pièces en 2h. Uniquement des petits haut.','-2',27542,2),(27546,'1',2683,0,4,1,'2010-04-08 11:05:00',1,'Remplacement','-2',27545,2),(27547,'1',6060,0,3,0,'2010-04-08 09:51:00',0,'','',0,26),(27548,'1',6060,0,3,5,'2010-04-08 09:51:00',0,'','-2',27547,26),(27549,'1',6060,0,3,5,'2010-04-26 09:51:00',0,'Mail 2 heures offertes','-2',27547,26),(27550,'1',5036,0,9,5,'2010-04-01 10:19:00',0,'PROPOSITION MME DRAME JEUDI 8H-12H','-2',25942,19),(27551,'1',5888,0,3,1,'2010-05-04 10:28:00',1,'inactif si pas de nouvelles.','-2',25953,2),(27552,'1',5989,0,3,1,'2010-04-16 10:51:00',0,'A fait un essai avec une société. Surtout pour le jardinage. N\'est pas la la semaine prochaine. Me demande comment faire pour résilier si cela ne lui convient pas. N\'a pas l\'air très \"normal\", me demande de la rappeler dans 15 jours pour voir si la dame lui convient ou non','-2',26826,26),(27553,'0',5750,0,4,0,'2010-04-08 11:20:00',0,'message répondeur client lui demandant de nous retourner la demande de prélèvement au dos du bon de commande car nous n\'avons reçu que son rib<br />\r\n14.04: Le clte m\'a rappelé car il ne trouve plus ses bon de commande. Dc j\'envoie bdc ce jour<br />\r\n21.04: Réception RIB + Envoie courrier prélèvement bq','',0,9),(28118,'1',3384,0,4,0,'2010-04-21 12:27:00',0,'','',0,2),(27555,'0',5407,1210,4,0,'2010-04-08 11:38:00',0,'ANNUL PRESTA 14 ET 21 AVRIL ','',0,10),(27556,'0',1000,0,1,0,'2010-04-08 12:11:00',0,'prévoir prestation à partir du jeudi 29/04/10 pour l\'am','',0,14),(28543,'1',3130,855,4,0,'2010-04-26 16:38:00',0,'Madame LE ROHELLEC Catherine<br />\r\nDomicile : 02 40 34 12 97 Portable : 06 10 34 79 76 44120 VERTOU<br />\r\n<br />\r\nSouhaite suspendre les prestations à partir du 26 mai et ce, jusqu\'au 27 octobre.<br />\r\n<br />\r\nVous demande de lui faire parvenir une confirmation par écrit.<br />\r\n<br />\r\nMerci.<br />\r\n<br />\r\nAppel pour Agence de Nantes (44:Loire Altantique)<br />\r\n<br />\r\nAppel reçu le samedi 24 avril 2010 à 09:33<br />\r\n','',0,14),(27558,'0',5895,0,1,0,'2010-04-08 12:43:00',0,'cliente annule la semaine 15.<br />\r\nsouhaite des prestations de 2h ou 3h tous les 15j.','',0,14),(27559,'1',1596,848,4,0,'2010-04-08 13:17:00',0,'Bonjour,<br />\r\nJe vous remercie de prendre note de l’annulation des 2 prestations suivantes de madame Moreau à mon domicile : les jeudis 22 et 29 avril 2010 (reprise le jeudi 05 mai).<br />\r\nCordialement.<br />\r\nA. RAGOT<br />\r\nMAJ SOFT','',0,10),(27560,'1',1596,848,4,1,'2010-04-21 13:17:00',1,'ANNUL PRESTA ','-2',27559,10),(27561,'1',2790,644,4,0,'2010-04-08 13:31:00',0,'8.04.10: Mme m\'hamedi m\'a appelé pour me dire qu\'elle devait partir + tôt car enfant malade.','',0,9),(27562,'1',4817,992,4,0,'2010-04-08 13:39:00',0,'8.04: Mess rpdr clte pour informer que Mme SABOUREAU quidevait faire presta de rpclmt était tombée en panne de VL. Pers ne pêut l\'accompagner .','',0,9),(27563,'1',1396,1160,4,0,'2010-04-08 13:44:00',0,'8.04: Mlle BONNETON fera 13h30/16h30 pdt rplcmt de MllE kounlotham.<br />\r\n9.04: Mess rpdr portable clte pour horaires','',0,9),(27565,'1',5130,199,4,0,'2010-04-09 13:49:00',0,'récupérer cles de Mlle KOUNLOTHAM samedi vers 18/19h','',0,9),(27951,'1',6058,0,3,5,'2010-04-26 12:41:00',0,'Mail 2 heures offertes','-2',27460,26),(27952,'1',5988,0,3,5,'2010-04-26 12:43:00',0,'Mail 2 heures offertes','-2',26823,26),(27569,'0',2124,0,7,0,'2010-04-08 14:05:00',0,'2/04/10 : annul. sal. abst (LANCASTRE) = -4h<br />\r\n30/04/10 : annul. sal. abst. (LANCASTRE) = -4h','',0,12),(27570,'0',4457,0,7,0,'2010-04-08 14:06:00',0,'2/04/10 : sal. abst (LANCASTRE) =-3h<br />\r\n30/04/10 : sal. abst (LANCASTRE) = -3h<br />\r\n3+5+7/05/10 : sal. abst (LANCASTRE) = -1h. R par ROBERT pour 8h.<br />\r\n14/05/10 : PONT = -3h<br />\r\n14/07/10 : FERIE + -3H','',0,12),(27571,'1',5150,1356,7,0,'2010-04-27 11:00:00',0,'point qualité au domicile : très satisfaisant ; mme liguori fait un ménage standard mais en 2 heures n\'a pas le temps de prendre des initiatives comme par ex le nettoyage des vitres. La poussière a été faite sur la tête de lit et la lampe noire (vérification faite à la demande du client).','',0,9),(27573,'0',5386,0,4,0,'2010-04-08 14:20:00',0,'LA CLIENTE EST INTERESSEE PAR DES PRESTA DE 4H TOUS LES 15 JOURS / DOIT NOUS RAPPELER POUR PRENDRE UN RDV<br />\r\n14.04: Mess rpdr de relance<br />\r\n19.04: Prospect ne ns a pas recontacter => fin du suivi<br />\r\n10.05: Mme EL AMRIOUI me dit que cela fait trop loin 11km porte à porte. Mme DUFAY ok pour effectuer presta de 4h ts les 15 jours. Proposer à la clte presta le mercredi ou mardi matin.<br />\r\n11.05: Mess rpdr clte pour lui proposer mme dufay à compter du 1er juin, et en attendant d\'avoir Mme BAGDADI le jeudi matin suite annule de mme pellerin.<br />\r\n12.05/ Clte ok pour presta le 20.05 avec mme bagdadi puis à compter du 1er juin mme dufay tous les 15 jours pdt 4h.<br />\r\n18.05: Mme BAGADI doit voir avec sa belle-soeur si elle peut amener ses enfants à l\'école.<br />\r\n19.05/ Mess à la clte pour informer changement horaire 9h12h30 et non pas 8h30.<br />\r\n19.05: Clte ok laissera sa clef au niveau du vide sanitaire, en partant laisser cles ds BauxL','',0,9),(27575,'1',2683,0,4,1,'2010-04-08 14:28:00',0,'Msg laissé sur port client pour proposer mme Kone en remplacement lundi 12/04 9h-11h, invité à ns recontacter si pas possible pour lui de la recevoir ce jour là','-2',27545,2),(27576,'1',5152,0,9,0,'2010-05-08 14:37:00',0,'2H','',0,2),(27577,'1',5152,0,9,1,'2010-05-10 14:38:00',1,'','-2',27576,2),(27578,'1',5431,0,1,0,'2010-04-08 14:55:00',0,'','',0,2),(27579,'1',5431,0,1,1,'2010-04-08 14:55:00',0,'Msg laissé sur port client pour reprise des presta avec mlle BY mardi 13h-15h à partir du 13/04','-2',27578,2),(27677,'1',5431,0,1,0,'2010-04-09 12:17:00',0,'','',0,2),(27581,'0',0,1433,7,1,'2010-04-08 15:03:34',0,'Vérification des références','-2',0,9),(27582,'0',0,1433,7,1,'2010-04-08 15:00:00',1,'','-2',27581,9),(27583,'1',5431,0,1,5,'2010-04-08 15:05:00',0,'Bonjour,<br />\r\n<br />\r\nSuite au message laissé sur votre répondeur ce jour, je vous confirme la possibilité d’une reprise des prestations avec mlle BY le mardi de 13h à 15h à compter du 13 avril 2010. Ce créneau d’intervention peut-il vous convenir ?<br />\r\n<br />\r\nEn vous remerciant par avance de votre retour. Nous restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',27578,2),(27584,'1',5968,0,3,1,'2010-04-09 15:21:00',0,'nrp','-2',26583,2),(27585,'1',5947,0,9,1,'2010-04-08 15:23:00',0,'2eme msg laissé sur port client pour proposition mlle BY mardi 15h30-17h30','-2',26485,2),(27586,'1',5947,0,9,1,'2010-04-09 15:24:00',1,'','-2',26485,2),(27587,'0',2862,1015,4,0,'2010-04-08 15:36:00',0,'8.04: Mess rpdr clte pour lui proposer presta de rplcmt avec Mme BERTHE le jeudi 15.04 de 14h à 16h. Dès confirmation adresser sms avec coordonnées à Mme BERTHE.<br />\r\n9.04: Pas de rpse de la clte dc ok. Envoie doc par courrier','',0,9),(27649,'1',6015,0,3,4,'2010-04-21 11:05:00',1,'','-2',27001,2),(27589,'1',5696,0,3,5,'2010-05-06 15:38:00',0,'BC Reçu hier:<br />\r\n<br />\r\nBonjour Mademoiselle Feliz,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu par courrier le 5 Mai.<br />\r\n<br />\r\nNous avons bien pris en considération vos désidératas, je laisse le soin à ma collègue de revenir vers vous pour la mise en place de la prestation.<br />\r\n<br />\r\n<br />\r\nNous reviendrons vers vous dans les meilleurs délais et restons à votre disposition.<br />\r\n<br />\r\n<br />\r\nBien cordialement,','-2',24472,2),(27590,'1',5944,0,3,4,'2010-04-09 10:00:00',0,'','-2',26429,2),(27591,'1',5965,0,3,1,'2010-03-29 15:52:00',0,'','-2',26569,2),(27592,'0',0,1434,7,1,'2010-04-08 15:54:01',0,'Vérification des références','-2',0,26),(27593,'0',0,1434,7,1,'2010-04-08 15:00:00',1,'','-2',27592,26),(27594,'1',5965,0,3,4,'2010-03-30 15:53:00',0,'','-2',26569,2),(27595,'1',6010,0,9,1,'2010-04-08 15:57:00',0,'BC reçu:<br />\r\n<br />\r\nBonjour Madame D\'Arfeuille,<br />\r\n <br />\r\nNous accusons réception de votre bon de commande reçu dans nos services hier.<br />\r\n <br />\r\n<br />\r\nMerci de nous confirmer la date de démarrage que vous souhaiteriez.<br />\r\n <br />\r\nNous restons à votre disposition.<br />\r\n <br />\r\nBien cordialement,<br />\r\n <br />\r\n','-2',26967,2),(27596,'1',6010,0,9,1,'2010-04-12 15:57:00',1,'Mise en place','-2',26967,2),(27597,'1',6013,0,3,1,'2010-04-09 16:23:00',0,'NRP','-2',26990,2),(28223,'1',6014,0,3,4,'2010-04-22 16:29:00',0,'','-2',26998,2),(28166,'1',5965,0,3,5,'2010-04-21 17:19:00',0,'offre promo','-2',26569,2),(27600,'1',6038,0,3,1,'2010-04-15 16:36:00',0,'Elle est occupée, souhaite être rappelé à 18h00','-2',27281,2),(27601,'1',5947,0,1,0,'2010-04-08 16:38:00',0,'','',0,2),(28158,'1',5947,0,1,1,'2010-04-21 17:00:00',0,'point après 2éme presta','-2',27601,2),(27603,'1',6039,0,3,4,'2010-04-08 18:30:00',1,'','-2',27287,2),(27604,'1',1611,915,7,0,'2010-04-08 16:42:00',0,'','',0,10),(27605,'1',1611,915,7,6,'2010-04-08 14:00:00',0,'suite à mon ctrl : RAS.','-2',27604,10),(27606,'1',5999,0,3,1,'2010-04-08 16:43:00',0,'','-2',26867,2),(27607,'1',4157,1210,7,0,'2010-04-08 16:43:00',0,'','',0,10),(27608,'1',5937,0,3,4,'2010-04-08 16:47:00',0,'','-2',26411,2),(27609,'1',4157,1210,7,6,'2010-04-07 11:00:00',0,'Suite à mon contrôle vu avec intervenante pour organisation de la prestation du jeudi.résumer : Cuisine, salon, salle à manger, étage : salle de bain, aspi et poussière pas forcement dans les détails pour pouvoir fair placard vitre ect...','-2',27607,10),(27610,'1',5937,0,3,1,'2010-04-14 16:48:00',0,'nrp','-2',26411,2),(27611,'1',5953,0,3,1,'2010-04-08 16:50:00',0,'NRP','-2',26500,2),(27612,'0',3538,0,4,0,'2010-04-08 17:26:00',0,'n\'a pas annulé la prestation du 26/02/10 : pas facturé','',0,21),(27613,'0',0,1435,7,1,'2010-04-08 17:54:16',0,'Vérification des références','-2',0,2),(27614,'0',0,1435,7,1,'2010-04-08 15:00:00',1,'','-2',27613,2),(27615,'0',5407,1210,4,0,'2010-04-08 18:02:00',0,'Suite annul de 2 prestas les 14 et 21 avril<br />\r\nclte \"rattrappe les heures\" = les prestas des 28/04 & 5,12,19/05 sont des prestas de 3 heures (au lieu de 2h00) <br />\r\nsoft maj','',0,10),(27616,'1',2683,0,4,1,'2010-04-08 19:42:00',0,'Msg du client pour dire que ce n\'est pas la peine d\'envoyer qq lundi, ils attendent le retour de mme Alloun','-2',27545,2),(27617,'1',3711,0,1,0,'2010-04-09 08:24:00',0,'Nettoyage de printemps, prévoir 5h de presta','',0,2),(27618,'1',3711,0,1,1,'2010-04-09 08:24:00',0,'Demande bien prise en compte, personne de dispo pour aujourd\'hui, proposition mardi prochain mais préfère le vend pr que tt soit propre avt le WE. Planifier presta pour le 16/04.','-2',27617,2),(27619,'1',3711,0,1,1,'2010-04-12 08:26:00',1,'Infos sur presta du 16/04','-2',27617,2),(27620,'1',1120,233,4,0,'2010-04-09 09:17:00',0,'annul presta 20, 23, 27, 30avril ( appel téléphonique) maj soft','',0,10),(27621,'1',1120,233,4,1,'2010-04-19 09:25:00',1,'annul presta','-2',27620,10),(27623,'1',2677,0,1,1,'2010-04-28 09:40:00',0,'toujours un super boulot. travail de qualité, l\'appartement est toujours nickel quand ils rentrent et elle n\'hésite pas à laisser un mot lorsqu\'elle à besoin de quelquechose. On continue avec cette dame avec plaisir. <br />\r\nSi jamais il y avait quoi que ce soit, il nous en ferait part.','-2',26707,2),(27624,'1',5979,0,3,1,'2010-04-09 09:43:00',0,'nrp','-2',26752,2),(27625,'1',5979,0,3,3,'2010-04-15 19:00:00',0,'3/4H/S a partir de septembre certainement. elle fera peut-être appelle à nous a titre ponctuel en juin si sa femme de ménage part en vacances.','-2',26752,2),(28168,'1',5944,0,3,1,'2010-04-21 17:23:00',0,'offre promo','-2',26429,2),(27627,'1',6042,0,3,1,'2010-04-08 10:08:00',0,'NRP','-2',27335,2),(27628,'0',3208,0,7,0,'2010-04-09 10:08:00',0,'26/03/10 : sal. (RENAULT) = -3h<br />\r\n14/05/10 : CP = -3h','',0,12),(27629,'1',6042,0,3,1,'2010-04-12 10:08:00',0,'nrp','-2',27335,2),(27630,'1',6024,0,3,5,'2010-04-15 10:13:00',0,'offre promo','-2',27135,2),(27631,'1',5966,0,3,1,'2010-04-09 10:16:00',0,'nrp','-2',26574,2),(27632,'1',5966,0,3,1,'2010-04-13 10:16:00',0,'offre promo','-2',26574,2),(27633,'1',5951,0,3,5,'2010-04-09 10:18:00',0,'offre promo','-2',26494,2),(27634,'1',5951,0,3,1,'2010-04-29 10:19:00',1,'inactif si pas de nouvelles','-2',26494,2),(27635,'1',6010,0,9,5,'2010-04-09 10:29:00',0,'bonjour<br />\r\n<br />\r\n<br />\r\nest-ce possible dès la semaine prochaine?<br />\r\npar contre, je suis absente mardi, mercredi & jeudi: est-ce possible vendredi?<br />\r\nbonne journée','-2',26967,2),(27636,'1',5963,0,3,5,'2010-04-22 10:34:00',0,'offre promo','-2',26563,2),(27637,'1',5954,0,3,1,'2010-04-09 10:38:00',0,'nrp','-2',26503,2),(27638,'1',5954,0,3,1,'2010-04-13 10:38:00',0,'elle a trouvé un concurrent qui serait en mesure de s\'occuper de la partie ménage/repassage et de la partie garde d\'enfant. <br />\r\nDonc n\'est pas intéressée par nos services.','-2',26503,2),(27639,'1',5996,0,3,4,'2010-04-19 10:42:00',0,'','-2',26858,2),(27640,'1',5729,1361,4,0,'2010-04-09 10:42:00',0,'8.04/ La clte souahite des presta les 21.04 + 3/05+ 12/05+ 19/05. Mme ABBAZ ok. Confirmation clte le 9.04.10','',0,9),(27641,'1',5993,0,9,1,'2010-04-09 10:45:00',1,'Mise en place','-2',27439,2),(27642,'1',2655,153,4,0,'2010-04-09 10:45:00',0,'MSG CLIENTE : a attendu mme Alloun jusqu\'à 9h30 mais ne s\'est pas présentée, voudrait savoir ce qui s\'est passé','',0,2),(27643,'1',2655,0,4,1,'2010-04-09 10:46:00',0,'MG : msg laissé sur port cliente pour informer que mme Alloun est malade et qu\'elle ne nous avait pas prévenu. Excuses, presta reportée à vendredi prochain.','-2',27642,2),(27644,'1',0,153,4,1,'2010-04-09 10:47:00',0,'Appel décroché par son fils, elle dort ! Demande de ns recontacter dès qu\'elle se réveille car ns n\'avons pas été prévenus de son abs aujourd\'hui','-2',27642,2),(27645,'1',6000,0,3,1,'2010-04-23 10:48:00',0,'Elle est occupée, me rappelle ce soir','-2',26870,2),(27646,'1',6035,0,3,1,'2010-04-22 10:56:00',0,'Pour le moment sa femme de ménage tient le coup! mais elle à bien gardé précieusement nos coordonnées dans le cas où...','-2',27265,2),(27647,'1',6035,0,3,5,'2010-04-09 10:56:00',0,'','-2',27265,2),(27648,'1',5998,0,3,5,'2010-08-26 11:01:00',0,'','-2',26864,2),(27650,'1',6037,0,3,4,'2010-04-15 14:08:00',0,'','-2',27278,2),(27651,'1',4392,1076,1,1,'2010-04-09 10:56:00',0,'Clés doivent être redonnées mercredi à la Défense','-2',26730,2),(27652,'1',5953,0,3,1,'2010-04-09 11:09:00',0,'NRP','-2',26500,2),(27653,'1',5953,0,3,1,'2010-04-12 19:00:00',0,'nrp','-2',26500,2),(27654,'1',6034,0,3,1,'2010-04-12 11:10:00',0,'alors vous avez vu le concurrent samedi. comment ca s\'est passé?<br />\r\n<br />\r\nElle est occupée, me rappel plus tard.','-2',27262,2),(27655,'1',4392,0,1,5,'2010-04-09 11:15:00',0,'Bonjour,<br />\r\n<br />\r\nMme Aidara n’ayant pas eu la possibilité de se déplacer pour nous remettre vos clés depuis la fin de vos prestations, je vous informe que nous avons planifié une remise de clés mercredi prochain. Dès remise, nous vous les renvoyons par lettre recommandée.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26730,2),(27656,'1',4392,0,1,2,'2010-04-15 11:15:00',1,'Renvoyer clés en LRAR','-2',26730,2),(27795,'1',6075,0,3,0,'2010-04-12 15:59:00',0,'2H TOUS LES JOURS SAUF LUNDI ET VENDREDI','',0,2),(27657,'1',219,0,1,1,'2010-04-09 11:18:00',0,'Msg laissé sur port cliente pour faire un point sur le changement d\'intervenante, invitée à ns recontacter ou à envoyer un mail','-2',26735,2),(28268,'1',2270,0,4,0,'2010-04-23 14:08:00',0,'Monsieur LAGNEAU Thierry<br />\r\nPortable : 06 83 14 91 08<br />\r\n24 rue Violet<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nDésire que vous le rappeliez car il souhaite passer de 4 heures à 2 heures de ménages par semaines. <br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 23 avril 2010 à 09:06<br />\r\n','',0,2),(27658,'1',4779,1244,4,0,'2010-04-09 11:32:00',0,'9.04: Mess rpdr clte pour informer absence de mme roullot le 14.04 apm. Je propose presta le jeudi 15.04 matin à la clte.','',0,9),(27687,'1',5322,0,1,0,'2010-04-09 14:24:00',0,'','',0,26),(27688,'1',5322,0,1,4,'2010-04-09 14:24:00',0,'Message invitant au rappel pour faire un point sur la première presta.','-2',27687,26),(27660,'1',3893,1244,4,0,'2010-04-09 11:34:00',0,'9.04: Mess rpdr clte pour informer absence de Mme ROULLOT LE 14.04 APM. Je propose 1 rplcmt le 15.04 matin.<br />\r\n9.04: Clt ok pour 11/13h le 15.04','',0,9),(27673,'1',5993,0,9,1,'2010-04-09 12:15:00',0,'Client OK pour faire un \"essai\" le 14/04 avec mme TAVARES 13h-15h, il sera absent le 21/04 et reprise ensuite normalement. ','1',27439,2),(27662,'1',6041,0,3,5,'2010-04-12 11:37:00',0,'Monsieur, <br />\r\n <br />\r\nSuite à notre conversation téléphonique de ce jour, vous trouverez ci-dessous les organismes fournisseurs de CESU:<br />\r\n - DOMISERVE<br />\r\n - CHEQUE DOMICILE CESU<br />\r\n - PASS CESU<br />\r\n - TICKET CESU<br />\r\n - BANQUE POSTALE<br />\r\n <br />\r\nJe me suis également permis de vous laisser un message vocal vous indiquant ces mêmes informations.<br />\r\n <br />\r\nJe reste à votre disposition, <br />\r\n <br />\r\nBien cordialement, <br />\r\n ','-2',27328,2),(27663,'1',219,0,1,1,'2010-04-09 11:38:00',0,'Très contente de mme Da Silva, aucun souci de leur côté, dernière presta très bien ','1',26735,2),(27664,'1',5997,0,3,1,'2010-04-12 11:42:00',0,'nrp','-2',26861,2),(28143,'1',6052,0,3,4,'2010-04-21 16:16:00',0,'','-2',27423,2),(27666,'1',3291,0,4,0,'2010-04-09 11:54:00',0,'Msg laissé sur port client pour abs mme Alloun le 12/04, invité à ns recontacter si souhaite remplacement','',0,2),(27667,'1',256,0,4,0,'2010-04-09 11:57:00',0,'Msg laissé sur port cliente pour informer abs mme Alloun le 13/04, proposition remplacement mme Berradja le 13/04 13h-17h, invitée à ns recontacter pour que l\'on puisse récupérer les clés et les transmettre à mme Berradja.','',0,2),(27721,'1',6066,0,3,4,'2010-04-09 18:55:00',0,'','-2',27718,2),(27669,'1',6056,0,3,1,'2010-04-09 12:03:00',0,'Recherche quelqu\'un pour ménage, repassage, course et préparation des repas. C\'est une personne aveugle donc il faut une société qui fasse \"tout\".','-2',27435,2),(27670,'1',20,0,4,1,'2010-04-09 12:03:00',0,'Msg laissé sur port cliente pour confirmer 1er rdv, proposition d\'intervenir exceptionnellement de 10h à 13h si cela l\'arrange car mme Ebo est dispo le matin. Invitée à ns recontacter pour confirmer cette presta.','-2',26639,2),(28151,'1',2309,1443,7,5,'2010-04-21 16:20:00',0,'envois mail pour faire point sur presta.','-2',28150,10),(27674,'1',5993,0,1,0,'2010-04-09 12:15:00',0,'','',0,2),(27675,'1',5993,0,1,1,'2010-04-15 12:15:00',0,'Point suite 1ere presta/<br />\r\n<br />\r\nelle est très bien, on continue avec elle. RAS','-2',27674,2),(27676,'1',5431,0,1,5,'2010-04-09 12:17:00',0,'Bonjour<br />\r\nOK pour une intervention le mardi de 13h à 15h avec la nouvelle intervenante.<br />\r\nLa clé sera à disposition à l\'accueil du parking.<br />\r\nMerci<br />\r\nChristel Soriano','-2',27578,2),(27678,'1',5431,0,1,1,'2010-04-22 12:17:00',0,'Point suite 2eme presta','-2',27677,2),(27679,'0',5972,0,4,0,'2010-04-09 13:38:00',0,'MESSAGE REPONDEUR POUR LUI DEMANDER SI EXCEPTIONNELEMENT MME LAOUI POURRAIT INTERVENIR LE 13 LE MATIN POUR ARRANGER TSAKANIAS / EN FONCTION DE SA REPONSE PREVENIR TSAKANIAS ','',0,9),(27683,'1',5751,0,1,0,'2010-04-09 14:13:00',0,'Le client est satisfait des prestations. Concernant le règlement, il me demande de lui faire parvenir par mail un RIB pour pouvoir faire un virement.','',0,26),(27684,'1',5751,0,1,5,'2010-04-09 14:16:00',0,'E-mail avec RIB','-2',27683,26),(27685,'1',5751,0,1,4,'2010-04-22 14:17:00',1,'Message laissé car toujours pas reçu de règlement','-2',27683,26),(27686,'1',5011,0,1,0,'2010-04-09 14:20:00',0,'Facture non réglée','',0,26),(27689,'1',5322,0,1,1,'2010-04-26 19:25:00',0,'Ca se passe bien. Parfois c\'est un peu rapide. La derniere fois a du passé l\'aspirateur mais dans les coins il y avait encore de la poussière. Faire Surtout attention aux finitions.','-2',27687,26),(27690,'1',6029,0,1,1,'2010-05-10 14:26:00',0,'Appel pour déplacer la prestation du Jeudi 13 férié. La cliente est contente des prestations de l\'intervenante, RAS','-2',27496,26),(27691,'1',5011,0,1,4,'2010-04-09 14:28:00',0,'Message invitant au rappel concernant la facture impayée','-2',27686,26),(27693,'1',2501,660,4,0,'2010-04-09 14:32:00',0,'annul presta du 19/22 AVRIL ( annul téléphonique) <br />\r\nrattrapage d\'heure le 14 avril de 09H/12H','',0,10),(27694,'1',3661,0,4,0,'2010-04-09 15:09:00',0,'je préviens la cliente que mme lam aura une heure de retard ; j\'en profite pour lui proposer de nouveau un point qualité car je sens qu\'elle est moyennement satisfaite des presta de lam ; elle souhaite qu\'on la rappelle cette semaine pour éventuellement faire un point vendredi 16<br />\r\n13.04: Mess rpdr clte pour faire un autre point. Si pas assez satisfaisant faire point qualité<br />\r\n14.04: La clte ne m\'a pas rappeler. Dc annule le suivi','',0,9),(28519,'1',2022,494,7,0,'2010-04-26 13:54:00',0,'','',0,10),(27697,'1',5968,0,3,1,'2010-04-12 15:18:00',0,'nrp','-2',26583,2),(27698,'1',6013,0,3,1,'2010-04-13 15:23:00',0,'Elle à trouvé une solution. merci','-2',26990,2),(27699,'1',6039,0,3,4,'2010-04-09 18:30:00',0,'','-2',27287,2),(27700,'0',0,1436,7,1,'2010-04-09 16:01:10',0,'Vérification des références','-2',0,23),(27701,'0',0,1436,7,1,'2010-04-09 15:00:00',1,'','-2',27700,23),(27702,'1',5865,0,3,5,'2010-04-19 16:14:00',0,'offre promo','-2',25801,2),(27704,'1',5578,0,9,1,'2010-04-16 17:04:00',1,'','-2',26537,2),(28225,'1',5969,0,3,4,'2010-04-22 16:31:00',0,'','-2',26586,2),(27706,'1',5952,0,3,5,'2010-04-12 17:29:00',0,'offre promo.','-2',26497,2),(27707,'1',5956,0,3,5,'2010-04-19 17:42:00',0,'offre promo','-2',26509,2),(27855,'1',1549,0,4,1,'2010-04-13 18:23:00',0,'MSG CLIENTE : ne pourra pas reprendre avant mai, les clés sont entrain d\'être refaites, reprise avec mme Thiam si possible car était très satisfaite de ses presta, jeudi ou vend','-2',27850,2),(28241,'1',6053,0,3,4,'2010-04-22 17:03:00',0,'','-2',27426,2),(28229,'1',6054,0,3,4,'2010-04-22 16:36:00',0,'','-2',27429,2),(28174,'1',5879,0,3,1,'2010-04-21 17:44:00',0,'nrp','-2',25877,2),(27713,'1',6039,0,3,1,'2010-04-22 18:34:00',0,'ok pouvez vous me renvoyer votre mail que je puisse prendre le temps de réfléchir.','-2',27287,2),(27714,'1',6065,0,3,0,'2010-04-09 18:44:00',0,'Fréquence du besoin : 3h/semaine Surface : 45 m carré Commentaires supplémentaires : Recontacter cette dame si possible après 18h ','',0,2),(27715,'1',6065,0,3,4,'2010-04-09 18:44:00',0,'','-2',27714,2),(28215,'1',6065,0,3,1,'2010-04-22 16:16:00',0,'Messagerie pleine','-2',27714,2),(27717,'1',6065,0,3,5,'2010-04-07 18:45:00',0,'','-2',27714,2),(27718,'1',6066,0,3,0,'2010-04-09 18:51:00',0,'Fréquence du besoin : 3h/semaine Commentaires du dépositaire : bonjour je cherche une femme pour nettoyer le salle de bain, la cuisine, passer l\'aspirateur, nettoyer les balcon et nettoyer les vitres. merci ','',0,2),(27719,'1',6066,0,3,5,'2010-04-07 18:52:00',0,'','-2',27718,2),(27720,'1',256,0,4,1,'2010-04-09 18:53:00',0,'Pas besoin de remplacement, ça tombe bien ils seront en congés !','-2',27667,2),(28233,'1',6066,0,3,4,'2010-04-22 16:42:00',0,'','-2',27718,2),(27723,'1',6067,0,3,0,'2010-04-09 18:58:00',0,'2H/S','',0,2),(27724,'1',6067,0,3,5,'2010-04-08 18:58:00',0,'','-2',27723,2),(27725,'1',6067,0,3,4,'2010-04-09 19:02:00',0,'','-2',27723,2),(27726,'1',6067,0,3,1,'2010-04-13 19:02:00',0,'Elle à trouvé une solution.','-2',27723,2),(27727,'1',6068,0,3,0,'2010-04-09 19:03:00',0,'Fréquence du besoin : 3h/semaine<br />\r\nCommentaires du dépositaire : Je cherche une femme de ménage compétente, sérieuse et éduquée.<br />\r\n','',0,2),(27728,'1',6068,0,3,5,'2010-04-08 19:04:00',0,'','-2',27727,2),(27729,'1',6051,0,9,0,'2010-04-09 19:04:00',0,'','',0,2),(27730,'1',6068,0,3,4,'2010-04-09 19:07:00',0,'','-2',27727,2),(27731,'1',6068,0,3,1,'2010-04-09 19:06:00',0,'Le monsieur est en voiture, appelez ma femme sur le fixe, merci.','-2',27727,2),(27732,'1',6068,0,3,1,'2010-04-21 19:08:00',0,'parait un peu a l\'ouest. Veut que je lui renvoi le mail, et elle m\'appelle demain ou vendredi.','-2',27727,2),(27733,'1',6051,0,9,1,'2010-04-09 19:10:00',0,'Msg laissé sur port cliente. BC bien reçu. Proposition mme Thiam L AM/V matin','-2',27729,2),(27734,'1',6069,0,3,0,'2010-04-09 19:11:00',0,'2h/semaine','',0,2),(27735,'1',6051,0,9,1,'2010-04-12 11:10:00',1,'','-2',27729,2),(27736,'1',6069,0,3,5,'2010-04-08 19:11:00',0,'','-2',27734,2),(27737,'1',6069,0,3,4,'2010-04-09 19:13:00',0,'','-2',27734,2),(28179,'1',6069,0,3,4,'2010-04-21 18:13:00',0,'','-2',27734,2),(27739,'1',6070,0,3,0,'2010-04-09 19:16:00',0,'2H/S jeudi après-midi','',0,2),(28985,'1',6070,0,3,1,'2010-05-10 18:23:00',0,'BC PAS REçU:<br />\r\n<br />\r\n<br />\r\nIl part en week-end dès ce soir donc il est assez préssé et préfère être rappelé lundi pour faire le point.','-2',27739,2),(27740,'1',6070,0,3,5,'2010-04-09 19:16:00',0,'','-2',27739,2),(27741,'1',6070,0,3,4,'2010-04-09 19:18:00',0,'','-2',27739,2),(27742,'1',6070,0,3,1,'2010-04-22 19:18:00',0,'Il est bloqué à New York, donc il vaut mieux que je le rappelle la semaine prochaine.','-2',27739,2),(27743,'1',5618,836,4,0,'2010-04-09 19:24:00',0,'','',0,2),(27744,'1',5618,836,4,1,'2010-04-12 10:24:00',1,'Appeler tous les clients','-2',27743,2),(27745,'1',4595,836,4,0,'2010-04-09 19:27:00',0,'Msg laissé sur port client pour informer arrêt mme Pereira et rappelle lundi pour proposer autre intervenante, les clés seront récupérées lundi','',0,2),(27746,'1',4595,0,4,1,'2010-04-12 11:28:00',1,'','-2',27745,2),(27748,'1',5261,1273,4,1,'2010-04-20 09:27:00',1,'ANNUL PRESTA','-2',27747,10),(27749,'1',4067,1273,4,0,'2010-04-12 09:28:00',0,'Bonjour,<br />\r\nEtant en congé, nous vous signalons que nous annulons la prestation du mardi 27/04/10.<br />\r\nMerci de nous en accusé réception.<br />\r\nCordialement.<br />\r\nMr Lepesteur<br />\r\nMAJ SOFT','',0,10),(27750,'1',5323,271,4,0,'2010-04-12 09:27:00',0,'12.04: J\'avais 1 suivi sur RANCHON/VALAVIN comme quoi si cette clte annulé Mme BARREAU souhaitait 1 presta de 3h le 20.04. Informe Mme BARREAU que ce sera faisable de 12h30 à 15h30. Valider avec elle.<br />\r\n12.04: Clte ok sms à Mme GARROUMA ok','',0,9),(27751,'1',4067,1273,4,1,'2010-04-26 09:29:00',1,'ANNUL PRESTA','-2',27749,10),(27754,'1',5853,1373,4,0,'2010-04-12 10:12:00',0,'Bonjour Madame,<br />\r\nJe vous informe que je serai absente les vendredi 16 et 23 Avril et 14 Mai donc Madame PICHOFF ne pourra pas intervenir ces jours là.<br />\r\nJe profite de ce courriel pour vous dire que je suis tout à fait satisfaite des prestations de Madame PICHOFF.<br />\r\nMeilleures salutations<br />\r\nN.Petit<br />\r\nmaj soft','',0,10),(27755,'1',5853,1373,4,1,'2010-04-15 10:12:00',1,'annul presta','-2',27754,10),(27756,'1',6071,0,3,0,'2010-04-12 10:30:00',0,'COUPLE DE PERSONNES AGEES / CHERCHE QQUN 2H TOUS LES MATINS<br />\r\n12.04: VA a eut le clt qui souhaite qlqun L=>S; L\'ADMR lui propose qlqun 3x2h/sem, mais clt souhaite traiter avec M&C.<br />\r\nJ\'ai eut Mme LOUBET qui serait ok pour L=> V 2h/jour. J\'ai essayé de rappeler clt mais pers.<br />\r\n13.04: Clt ok. J\'atd rpse de mme LOUBET pour confirmer au clt comme cela son épouse pourra sortir de l\'hôpital.<br />\r\n13.04:Mme LAAMARTI ok pour démarrer presta dès ce jeudi 17.04.<br />\r\nElle viendra signer son contrat jeudi matin<br />\r\n15.04: Appel du clte qui m\'informe que sa femme ne peut pas sortir pour le moment. Démarrage lundi.<br />\r\n19.04: J\'ai fait le point avec Mme LAAMARTI; Cette 1ère presta s\'est bien passée. Elle a fit du repassage + cuisine+sdb+Wc et sols. A trouvé la pers sympathique','',0,9),(27757,'1',1610,567,4,0,'2010-04-12 10:32:00',0,'Bonjour,<br />\r\nJe souhaite annuler les prestations du 14 et 21 avril 2010.<br />\r\nJ’ai déjà prévenu Mlle MARAL.<br />\r\nCDt,<br />\r\nMme Chapon<br />\r\nmaj soft','',0,10),(27831,'0',3082,854,5,0,'2010-04-13 13:24:00',0,'13.04: Mme NDOUO m\'a appelé pour m\'informer qu\'elle avait cassé 1 miroir long (taille humaine) avec 1 encadrement bois qui n\'était pas fixé au mur. L\'incident s\'est passé lorsqu\'elle a passé l\'aspirateur, le tuyau a touché le miroir qui est tombé et s\'est cassé.<br />\r\n13.04: J\'ai laissé 1 mess sur rpdr clte pour informer de la casse. Je lui ai demandé de me rappeler à ce sujet.<br />\r\n14.04: La clte m\'a appelé me demandant de lui faire livrer son miroir => Refus direction. Vu VA et BV offre 2h30 pour compenser la valeur du miroir de 49.00€. Clte a prféré avoir 2h30 de presta offerte : soit 2h du u20.04 et 1/2h du 27.04 <br />\r\n<br />\r\n','',0,9),(27819,'1',5546,0,1,0,'2010-04-13 11:58:00',0,'Reçu le 13/04 315€ en CESU','',0,19),(27759,'1',1610,567,4,1,'2010-04-13 10:32:00',1,'annul presta','-2',27757,10),(27760,'0',2780,1140,4,0,'2010-04-12 10:44:00',0,'Monsieur,<br />\r\n <br />\r\nJe ne serai pas à mon domicile pendant quelques jours et je vous demanderai par conséquent d\'annuler la séancce de Lynda du 16 avril 2010.<br />\r\n <br />\r\nMerci de votre compréhension.<br />\r\n <br />\r\nAmeline GRATALOUP<br />\r\n','',0,14),(27761,'1',570,93,4,0,'2010-04-12 10:46:00',0,'Msg laissé sur port client pour informer que mme BY sera abs le 14/04 pour cause de rdv à la préfecture => invitée à ns recontacter pour remplt avec Bennet merc mais pas avant 10h','',0,2),(27762,'1',570,0,4,1,'2010-04-13 10:49:00',1,'','-2',27761,2),(27763,'0',6072,0,3,0,'2010-04-12 10:49:00',0,'je lui envoie le devis par mail à sa demande<br />\r\n19.04: La clte diffère sa demande. Car actuellement a des travaux ds son jardins pdt environs 1 mois. Par la suite ne sait pas si oui ou non fera appel à un prestataire de service.<br />\r\nEn tout cas a bien reçu notre devis et toutes les infos. Si intéressée ns rappèlera. Dc je met un terme au suivi de ce prospect','',0,9),(27764,'0',692,1431,1,0,'2010-04-12 10:50:00',0,'Je suis désolé d\'avoir à vous écrire cela : nous souhaitons une autre femme de ménage que Saïda. Je me tiens à votre disposition (et souhaite vivement que vous appeliez), pour vous en dire les raisons. En très bref : Saïda ne me paraît pas pouvoir assurer le ménage dans une maison, sans une surveillance constante. Manque de professionnalisme, d\'initiative. Je pense qu\'elle trouverait mieux sa place au sein d\'une équipe, le temps qu\'elle acquiert de l\'expérience. <br />\r\n<br />\r\nBertrand LOUIS. <br />\r\n','',0,14),(27765,'1',3822,1210,4,0,'2010-04-12 10:50:00',0,'Bonjour,<br />\r\nje souhaite annuler la prestation du mardi 20 avril pour cause de vacances.<br />\r\nMerci<br />\r\nCordialement<br />\r\nmaj soft','',0,10),(28014,'0',1633,1137,4,0,'2010-04-19 11:49:00',0,'Bonjour, <br />\r\n <br />\r\nje vous informe que nous ne souhaitons pas de prestation de ménage la semaine prochaine, soit le lundi 26 et le jeudi 29 avril.<br />\r\n <br />\r\nJe vous remercie par avance d\'en prendre note.<br />\r\n <br />\r\ncordialement<br />\r\n <br />\r\n','',0,14),(27767,'1',3822,1210,4,1,'2010-04-19 10:50:00',1,'annul presta','-2',27765,10),(27768,'0',3948,1242,4,0,'2010-04-12 10:52:00',0,'Bonjour Bonnie,<br />\r\n <br />\r\nPour la semaine du 19/04, je suis dispo les :<br />\r\n <br />\r\n19 AM<br />\r\n20 AM<br />\r\n22 AM<br />\r\n <br />\r\nEn revanche la semaine du 12 je n\'ai plus de disponibilité.<br />\r\n <br />\r\nBon WE à vous.<br />\r\n <br />\r\nEmeline<br />\r\n','',0,14),(27769,'1',2911,0,9,0,'2010-04-12 11:08:00',0,'2H MILIEU DE SEMAINE REPRISE DEBUT MAI','',0,2),(27770,'1',5045,0,9,0,'2010-04-12 11:11:00',0,'2H DS FIN AM (à partir de 16h)','',0,2),(27771,'1',171,0,9,0,'2010-04-12 11:25:00',0,'3H','',0,2),(27772,'1',171,0,9,1,'2010-04-12 14:00:00',1,'Client demande à être rappelé vers 14h => contraintes jr/h','-2',27771,2),(27773,'1',580,0,1,0,'2010-04-12 11:36:00',0,'','',0,2),(27774,'1',580,0,1,5,'2010-04-12 11:36:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe qu’à partir de cette semaine nous ne serons plus en mesure d’assurer les prestations à votre domicile, mme Pereira ne pouvant plus travailler par soucis personnels. Par ailleurs, nous ne disposons pas de salarié dans nos effectifs actuels pouvant intervenir sur votre secteur. <br />\r\n<br />\r\nDe plus, je vous rappelle que nous n’avons toujours pas reçu le solde de vos factures comme nous en avions convenu lors de notre échange en février dernier. A ce jour, le solde de votre compte client s’élève à 814€.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie ','-2',27773,2),(27775,'1',3452,494,4,1,'2010-04-12 11:59:00',1,'annul presta','-2',26436,10),(27776,'1',4595,0,4,1,'2010-04-12 12:02:00',0,'2eme msg laissé sur port client pour connaitre contraintes => invité à ns recontacter','-2',27745,2),(27777,'1',4595,0,9,0,'2010-04-12 12:05:00',0,'3H','',0,2),(27778,'1',1758,299,4,0,'2010-04-12 12:08:00',0,'Bonsoir<br />\r\nJe vous remercie pour cette facture et j\'en profite pour signaler que je désire annuler l\'intervention du vendredi 16 avril.<br />\r\nJe vous remercie de me confirmer cette annulation par retour d\'email.<br />\r\nBien cordialement<br />\r\nMichèle Besse<br />\r\nmaj soft','',0,10),(27779,'1',1758,299,4,1,'2010-04-15 12:08:00',1,'annul presta','-2',27778,10),(27780,'1',2501,660,4,1,'2010-04-16 12:13:00',1,'annul presta','-2',27693,10),(27781,'1',737,0,1,0,'2010-04-12 12:15:00',0,'Msg laissé sur port cliente pour informer arrêt des presta avec mme Pereira. Ns ne sommes pas en mesure pour le moment de leur attribuer une nouvelle intervenante, car il est difficile de trouver qq pr ts les 15 jrs','',0,2),(27782,'1',1869,0,9,0,'2010-04-12 12:20:00',0,'2H PAS DE CONTRAINTE. Nounou au domicile','',0,2),(27783,'1',4781,657,4,0,'2010-04-12 12:25:00',0,'ANNUL PRESTA DU 30 AVRIL(appel téléphonique) maj soft','',0,10),(27784,'1',4781,657,4,1,'2010-04-29 12:25:00',1,'annul presta','-2',27783,10),(27787,'1',4946,567,4,1,'2010-04-22 13:59:00',1,'annul presta','-2',27786,10),(27788,'1',902,0,1,0,'2010-04-12 14:21:00',0,'Reçu le 12/04 360€ en CESU','',0,2),(27789,'0',6073,0,4,0,'2010-04-12 15:29:00',0,'12.04: Clte souhaite presta ponctuelle suite pblm de sciatique de 3 ou 4h. Mme GARROUMA le 15.04.10 dès 13h.<br />\r\n12.04: Envoie BdC à la clte<br />\r\n14.04: Mess rpdr clte pour connaitre en détails ses attentes au niveau de cette presta afin d\'évaluer au mieux le tps pour faire la facture<br />\r\n14.04: Clte souhaite 4h => facturation établie<br />\r\n<br />\r\n','',0,9),(27791,'0',2048,217,4,0,'2010-04-12 15:42:00',0,'Bonjour,<br />\r\nPourriez-vous,SVP, annuler exceptionnellement la prestation du mercredi 21 avril.<br />\r\nAvec mes remerciements<br />\r\nCordialement<br />\r\nC.Merle<br />\r\n','',0,14),(27792,'1',5910,0,3,1,'2010-04-29 15:43:00',1,'inactif si pas de nouvelles','-2',26088,2),(27793,'0',6074,0,1,0,'2010-04-12 15:45:00',0,'facturation à 15€','',0,14),(27796,'1',6075,0,3,4,'2010-04-12 14:59:00',0,'','-2',27795,2),(28160,'1',6075,0,3,4,'2010-04-21 17:02:00',0,'','-2',27795,2),(27798,'0',1260,1206,4,0,'2010-04-12 16:14:00',0,'12.04: Clt ok pour rplcmt le 19.04 & 22.04 matin (2x2h).<br />\r\nMail Mme SCHMITT pour rplcmt 19&22<br />\r\n14.04: VA a eut Mme SCHMITT qui passera à l\'agence demain','',0,9),(27968,'1',4963,1252,5,0,'2010-04-16 17:13:00',0,'Appel de mme Semedo pour informer qu\'elle a cassé une lampe ds la chbre lors de la presta de ce jour. A laissé un mot à la cliente.','',0,2),(27800,'1',5229,1316,4,0,'2010-04-12 16:26:00',0,'12.04: Mme JEANTEUR souhaite 1 presta ponctuelle le 30.04 ou le 29.04. Mme MAXANT à ce jour pas de rpcmt, dc je prévois mlle AKANNI le jeudi 29.04 (car elle y est déjà allée). Vérifier 1 sem avant si Mme MAXANT a 1 annul si non valider auprès de Mme jeanteur et Mlle AKANNI<br />\r\n20.04: Suite à 1 chgmt ds son planning. Mme MAXANT a 1 dispo le jeudi matin => le 29.04 interviendra chez Mme JEANTEUR;<br />\r\n20.04: Confirmation clte + Mme MAXANT','',0,9),(27804,'0',0,1437,7,1,'2010-04-12 17:09:35',0,'Vérification des références','-2',0,14),(27805,'0',0,1437,7,1,'2010-04-12 15:00:00',1,'','-2',27804,14),(27806,'1',6034,0,3,1,'2010-04-13 17:14:00',0,'Ok elle passe par nous, en revanche (sur la demande de ses filles) elle voudrait démarrer la prestation à partir de mi-mai. <br />\r\nElle nous renvoi quand même le BC signé, et on prend contact avec elle début mai pour la mise en place.<br />\r\n<br />\r\n','-2',27262,2),(27807,'1',5849,0,1,4,'2010-04-26 17:24:00',0,'point après 3 ème presta.','-2',27534,2),(27808,'1',5232,1174,4,0,'2010-04-12 17:28:00',0,'Suite à ma conversation de mercredi dernier avec Mr Perrinet, je vous confirme par écrit ma décision d\'arrêter les prestations de Melle Magné.<br />\r\nEn effet, la situation ne s\'améliore pas et la qualité de son travail ne correspond pas à mes attentes.<br />\r\nMardi dernier, le nettoyage de la cuisine n\'était pas fait correctement : la poubelle n\'avait pas été vidée, pourtant totalement pleine, et pas du tout nettoyée (elle ne l\'est d\'ailleurs jamais). Il me semble qu\'à minima le passage d\'un coup d\'éponge sur la poubelle metallique s\'impose. L\'évier en métal présentait de nombreuses traces (thé, etc.) qui s\'enlèvent pourtant très aisément dès lors qu\'on passe un coup de Cif.<br />\r\nLe nettoyage du sol dans la salle de bain n\'était pas correctement fait non plus. Certaines zones (notamment autour des toilettes) étaient encore pleines de poussière ou de cheveux, comme si l\'aspirateur n\'avait pas été passé.<br />\r\nLe passage d\'un produit anti-calcaire sur le pare-douche coté interne n\'est toujours pas fait, ni le nettoyage de la robinetterie de la baignoire.<br />\r\nPour autant, le manque de temps ne peut être invoqué car mardi dernier, il n\'y avait quasiment aucun repassage à faire.<br />\r\n<br />\r\nEn bref, je souhaite que Melle Magné n\'intervienne plus chez moi.<br />\r\nJe suis sincèrement désolée de cette situation, je n\'ai pourtant pas la sensation d\'avoir des exigences particulièrement fortes en terme de ménage.<br />\r\nMerci de prendre en compte ma demande et de me proposer une solution alternative.<br />\r\nTrès cordialement,<br />\r\nSophie Duval','',0,10),(27809,'1',6076,0,3,0,'2010-04-12 17:36:00',0,'','',0,2),(27810,'1',6076,0,3,1,'2010-04-12 17:37:00',0,'nrp sur fixe','-2',27809,2),(27811,'1',6076,0,3,1,'2010-04-12 18:37:00',0,'Elle n\'est pas là. Son mari (très gentil) à pris mes coordonnées afin qu\'elle me rappelle demain. Ils cherchent une personne de confiance, ponctuelle et qui sais faire preuve de discrétion. ','-2',27809,2),(27812,'1',1262,0,4,1,'2010-04-12 17:57:00',0,'OK Berradja 20 et 27 13h-16h. Cliente absente, laissera un mot et ns laisse le soin de transmettre les clés.','-2',27041,2),(27813,'1',6042,0,3,1,'2010-04-22 18:23:00',0,'Elle pense que si elle avait réellement besoin elle reprendra contact avec nous, mais là elle faisait juste un sondage des tarifs et des pratiques du marché.','-2',27335,2),(27814,'1',5997,0,3,1,'2010-04-22 18:26:00',0,'Elle n\'est pas sur paris, revient début mai. Donc lui renvoyer le mail, et prévoir un rappelle pour début mai.','-2',26861,2),(27815,'1',5106,212,4,0,'2010-04-13 09:03:00',0,'Bonjour,<br />\r\nJe souhaiterais annuler la prestation du jeudi 22 avril 2010.<br />\r\n Merci:<br />\r\n- d\'avertir Nicole de l\'annulation,<br />\r\n- de me confirmer par retour de mail la prise en compte de l\'annulation.<br />\r\n Cordialement,<br />\r\nAmandine AUTRET<br />\r\nmaj soft','',0,10),(27816,'1',5106,212,4,1,'2010-04-21 09:03:00',1,'annul presta','-2',27815,10),(27817,'1',4964,1011,4,0,'2010-04-13 09:06:00',0,'Bonjour,<br />\r\nJe vous informe que la prestation effectuée par Mme ITHAYAKUMAR ne pourra avoir lieu ce jeudi 15.04.10. Merci de bien vouloir me confirmer par retour de mail votre bonne prise en compte de ce message.<br />\r\nCordialement<br />\r\nMme Marteau<br />\r\nmaj soft','',0,10),(27818,'1',4964,1011,4,1,'2010-04-13 09:06:00',1,'annul presta','-2',27817,10),(27820,'1',1322,0,4,1,'2010-04-13 12:23:00',0,'Changement OK, fille sera présente le 26/04 pour ouvrir, prévoir passage avec mme Fortes semaine précédente pour transmission des infos + Bennet 26/04 si possible','-2',26668,2),(27821,'1',1322,0,4,0,'2010-04-28 08:51:00',0,'','',0,2),(28667,'1',4452,469,4,0,'2010-04-28 09:26:00',0,'28.04: Mme BOUZIDA, suite à mon mail concernant le 13.05.10,si Mme DIFAI pourrait intervenir 4h la sem qui suite. Mme DIFAI ok pour le jeudi 20.04 de 8h30 à 12h30.<br />\r\nMail ce jour à la clte. J\'atd confirmation<br />\r\n3.05: La clte avait bien confirmé','',0,9),(27823,'1',4730,0,4,5,'2010-04-13 12:29:00',0,'Bonjour,<br />\r\n<br />\r\nJe reviens vers vous pour le changement d’intervenante suite à la démission de mme Fortes.<br />\r\n<br />\r\nLes prestations pourront être assurées tous les jeudis de 13h à 16h avec mme Koita à compter du 29/04. Mme Fortes nous remettra les clés de votre domicile le 26/04 et nous les transmettrons à la nouvelle intervenante.<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier ','-2',26671,2),(27824,'1',4730,0,1,0,'2010-04-13 12:29:00',0,'','',0,2),(27825,'1',4730,0,1,1,'2010-05-07 12:30:00',1,'Point suite 1ere presta','-2',27824,2),(27826,'1',5554,1420,1,0,'2010-04-13 13:10:00',0,'Elle est tres insatisfaite de la prestation de ce jour sur le logement, elle veut que la prestation soit refaite , ( cuvette des toilettes pas faite, prise du dejeuner sur place , telepointage erroné car elle dejeunait au lieu de travailler )<br />\r\n<br />\r\nElle souhaiterait que la remplaçante qui venait le vendredi apres midi revienne de façon regulière <br />\r\n<br />\r\nAppel reçu le lundi 12 avril 2010 à 18:57<br />\r\n','',0,14),(27827,'1',6077,0,3,0,'2010-04-13 13:11:00',0,'','',0,2),(27828,'1',6077,0,3,4,'2010-04-13 13:11:00',0,'','-2',27827,2),(27829,'1',6077,0,3,1,'2010-04-15 13:12:00',0,'','-2',27827,2),(27830,'1',5720,421,4,0,'2010-04-12 13:13:00',0,'aujourd\'hui, 12.04.2010 pour ami mlle Girard<br />\r\n<br />\r\nlinge récupéré à 22h10 , fait de suite = 1h et 20 mn de repassage<br />\r\n<br />\r\nlinge redéposé à 7h30 demain matin<br />\r\n<br />\r\n','',0,14),(27833,'0',5972,1388,4,0,'2010-04-13 14:03:00',0,'13.04: Appel de la clte m\'informant qu\'elle était moyennement satisfaite des presta de Mme LAOUI. Elle contournerait les objets en faisant la poussière, elle ne passerait pas l\'aspi derrière les portes... La clte restaure sa presta du 20.04. Souhaite 1 point qualité le 27.04.<br />\r\n13.04: LA CLTE ME RAPPELE, elle souhaite +tôt changer d\'intervenante.<br />\r\n13.04/ La clte m\'a rappelée, elle souhaite conserver le mardi au niveau des presta. Je pensais à Mme EL AMRINI mais voir si HMAMOU en perte horaire pourrait la prendre au lieu de Mlle HERVO le vendredi (il suffirait de lui retrouver 1 clt de 3h le lundi matin).<br />\r\n13.04: J\'informe Mme LAOUI que la clte a souahité de changer d\'intervenante, et de ce fait que je devais récupérer les cles. Mme LAOUI au cour de notre conversation m\'informe que al clte lui avait fait part son souhait de passer à 2 1/2/sem au lieu de 3h. Mme LAOUI lui a dit que cela ne serait pas faisable par rapoort à ses attentes au niveau de la presta.<br />\r\n14.04/ Mme HMAMOU ok pour presta mardi apm<br />\r\n15.04: Confirmation HMAMOU nouvelle cliente à compter du 20.04<br />\r\n15.04: Mess rpdr Mme LEONARD pour confirmer mise en place HMAMOU DE 13H 0 16; MAIS APRES VERIF LA CLTE M\'AVAIT DEMANDE 13H30/16/30 LE 20+27.04;<br />\r\n19.04: Pas d\'appel clte dc je maintien 13h. Mme HMAMOU a vu VA vendredi 16.04. A toutes les infos pour cette presta<br />\r\n21.04: J\'ai eu tMme HMAMOU qui m\'informe que ce 1er contact s\'était bien passé.La clte lui a expliqué ses attentes. Elle a compris qu\'elle était assez exigeante, que tout avait de l\'importance. La clte lui a demdané de faire aussi de tps en tps la terrasse. J\'ai précisé à Mme HMAMOU si terrasse = au détriment d\'autre chose.<br />\r\n21.04: Mess rpdr clte ce jour pour point qualité<br />\r\n24.04: Pas d\'appel je décale le suivi à mercredi prochain suite 2nd presta','',0,9),(27837,'0',0,1438,7,1,'2010-04-13 15:00:17',0,'Vérification des références','-2',0,31),(27838,'0',0,1438,7,1,'2010-04-13 15:00:00',1,'','-2',27837,31),(27839,'0',0,1439,7,1,'2010-04-13 15:02:43',0,'Vérification des références','-2',0,31),(27840,'0',0,1439,7,1,'2010-04-13 15:00:00',1,'','-2',27839,31),(27841,'1',1187,1001,4,0,'2010-04-13 15:12:00',0,'Bonjour,<br />\r\nEtant absent la semaine prochaine, Mme Hoareau n\'aura pas à venir mardi 20/04. Nous l\'attendons donc à nouveau à partir du mardi 27/04.<br />\r\nSalutations<br />\r\nJean Domain<br />\r\nVerrières le Buisson<br />\r\nmaj soft','',0,10),(27842,'1',1187,1001,4,1,'2010-04-19 15:12:00',1,'annul presta','-2',27841,10),(28062,'1',3493,1150,4,0,'2010-04-20 12:20:00',0,'20.04: Demande de prélèvement envoyé ce jour bque','',0,9),(27850,'1',1549,0,4,0,'2010-04-13 17:02:00',0,'','',0,2),(27851,'1',1549,26,4,1,'2010-04-13 17:02:00',0,'Msg laissé sur port cliente pour savoir si poursuit ou non les presta avec mme Thiam, annule depuis trop longtps il n\'est pas donc plus possible de laisser mme Thiam sans client le vendredi matin, par conséquent ns lui avons attribué un autre client. Si a trouvé une solution pour son pb de clé, ns recontacter pour que l\'on puisse voir ensemble les possibilités de planning de mme Thiam.','-2',27850,2),(27844,'1',4730,0,4,5,'2010-04-13 16:21:00',0,'Chère Madame,<br />\r\n <br />\r\nJe vous remercie pour cette information.<br />\r\n <br />\r\nBien Cordialement.<br />\r\n','-2',26671,2),(27845,'1',3711,0,1,1,'2010-04-13 16:45:00',0,'Msg laissé sur port cliente. Mme Joseph vend 16/04 9h-14h. Clés à remettre ?','-2',27617,2),(28310,'0',1019,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(27847,'1',6051,0,9,1,'2010-04-13 16:56:00',0,'OK pour L/V avec mme Thiam. Elle va voir ce que ça donne en jrs rapprochés et ns recontactera si besoin pour modifier. Son mari avait commencé à remplir la partie pour le prélèvement mais ils vont régler par chq au début et verront par la suite ...','1',27729,2),(27848,'1',6051,0,1,0,'2010-04-13 16:58:00',0,'','',0,2),(27849,'1',6051,26,1,1,'2010-04-20 16:58:00',0,'Point suite 2 presta<br />\r\n<br />\r\nLes deux premières prestations se sont très bien passées. Elle continue avec Madame Thiam sans problème car elle est plutôt contente même s\'il reste 2/3 petits réglages à apporter.','1',27848,2),(27852,'1',4595,0,9,1,'2010-04-13 17:23:00',0,'Monsieur HERVE Yoan<br />\r\nPortable : 06 45 39 20 06<br />\r\n75009 PARIS 9<br />\r\n<br />\r\nDésire que vous le rappeliez sans faute cet après-midi , il n\'a déjà pas été rappelé hier suite à son message (absence de sa femme de ménage sans avoir été prévenu)<br />\r\n<br />\r\nil est mécontent.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 13 avril 2010 à 14:49','-2',27777,2),(27853,'1',4595,0,9,1,'2010-04-13 17:24:00',0,'Client déjà prévenu à 2 reprises pour l\'abs de mme Pereira. 3e msg laissé pour proposition mme Sivathas mardi 12h-15h, possibilité vendredi 16/04 9h-12h','-2',27777,2),(27854,'1',4595,0,9,1,'2010-04-14 17:33:00',1,'','-2',27777,2),(27856,'1',1549,0,4,1,'2010-05-03 18:24:00',1,'Où en est la réfection des clés ? reprise ou non ?','-2',27850,2),(27857,'1',22,23,1,0,'2010-04-13 18:39:00',0,'Client demande un RDV avec Bennet pour faire un bon découpage des 4h de presta car s\'est aperçu, avec les différentes personnes qu\'il a pu avoir, que le travail est souvent fini avant les 4h et que rien de plus n\'est fait ','',0,2),(27858,'1',22,23,1,1,'2010-04-22 18:41:00',0,'Envoyer un SMS au client pour lui confirmer si un RDV est possible avec Bennet soit le 26/04, soit le 27/04 en début d\'aprèm','-2',27857,2),(27859,'1',2325,0,4,1,'2010-04-13 18:43:00',0,'OK pour remplacement mme Sivathas 23/04 8h30-11h30 et 30/04 9h-12h','-2',27061,2),(27860,'1',6010,0,9,1,'2010-04-13 18:58:00',0,'OK pour jeudi AM mme Miroud même si avait une préférence pour le matin pour pouvoir rencontrer l\'intervenante. 1ere rencontre le 21/04 à 8h30, ensuite début des presta le 22/04.','1',26967,2),(27861,'1',6010,0,9,1,'2010-04-14 10:59:00',1,'Confirmation 1er rdv 8h30 ok','-2',26967,2),(27862,'1',5003,1124,4,0,'2010-04-14 09:23:00',0,'Bonsoir,<br />\r\nEn raison des vacances scolaires,<br />\r\nnous suspendons la prestatation de Mme Bouneb le mardi 20/04 .<br />\r\nNous lui avons laissé un mot aujoud’hui pour la prévenir.<br />\r\nCordialement.<br />\r\nmaj soft','',0,10),(27863,'1',5003,1124,4,1,'2010-04-19 09:27:00',1,'annul presta','-2',27862,10),(27864,'1',2753,843,4,0,'2010-04-14 09:32:00',0,'Bonjour,<br />\r\nJe comprends que vous voulez décaler la prestation du mardi de 11h30 à 13h30.<br />\r\nPas de problème pour moi.<br />\r\nPar aileurs, je souhaite annuler les prestations durant la semaine du 19 au 25 Avril le mardi et le vendredi.<br />\r\nEnfin, je vous rappelle que mon numéro de téléphone portable a changé et est devenu 06 99 17 10 17.<br />\r\nMerci de ne plus utiliser le 06 77 33 24 15.<br />\r\nCordialement<br />\r\nFabienne Fillion<br />\r\nmaj soft','',0,10),(27865,'1',2753,843,4,1,'2010-04-19 09:32:00',1,'annul presta','-2',27864,10),(27866,'1',5195,863,4,0,'2010-04-14 09:35:00',0,'14.04: Appel de la clte me demandant si pdt les vacances de pâques Mme LULUVAMU pouvait intervenir le matin au lieu de l\'apm. Le 15.04 = possible mais pas la sem. suivante pas dispo le mercredi matin. Mess rpdr clte ce jour pour lui en faire part.<br />\r\n16.04: Pas d\'appel dc maintien tel quel la presta','',0,9),(27940,'1',671,1258,4,0,'2010-04-16 09:16:00',0,'16.04 on a annulé la presta suite chgmt de serrure et ns avions pas receptionné nouvelle cles','',0,9),(27868,'1',2086,7,5,0,'2010-04-14 10:39:00',0,'Msg cliente le 12/04 : pas très contente de la dernière presta 1 porte-fenêtre a été mal fermée et ils habitent au 1er ce qui est risqué, éclaboussures de pdt WC bleu sur les murs blancs, poussières chbre pas faites','',0,2),(27869,'1',0,7,5,1,'2010-04-14 10:41:00',0,'La cliente l\'a appelé vendredi 9/4 à 22h pour lui faire part des choses qui n\'allaient pas lors de la presta du jour car ne voulait pas passer par la société pour régler ça : ne lui a fait part que du pb de la porte-fenêtre mal fermée.<br />\r\n<br />\r\nPortes-fenêtres difficiles à ouvrir et fermer ds tt l\'appt, la cliente le sait, c\'est svt elle qui les ouvre et les referme.<br />\r\n<br />\r\nPdt WC n\'a utilisé que de la javel lors de la presta du 9/4 et il n\'y avait aucune éclaboussure sur les murs.<br />\r\n<br />\r\nLes poussières ont été faites partout, les 3h suffisent largement pour tt faire correctement. ','-2',27868,2),(27870,'1',2086,0,5,5,'2010-04-14 10:47:00',0,'Bonjour,<br />\r\n<br />\r\nJe fais suite à votre message de début de semaine, après avoir fait un point avec mme Camara, elle m’a dit vous avoir eu en ligne vendredi soir à ce sujet.<br />\r\n<br />\r\nPour les portes-fenêtres, mme Camara rencontre régulièrement des difficultés pour les ouvrir et les fermer, dans ce cas n’est-il pas plus judicieux de les laisser fermer en votre absence afin que vous ne rencontriez pas de problèmes par la suite.<br />\r\n<br />\r\nPar ailleurs, je lui ai demandé de faire attention lors de l’utilisation du produit WC afin qu’il n’y ait pas d’éclaboussures sur les murs. <br />\r\n<br />\r\nPour les poussières qui n’ont pas été faites dans la chambre, elle me dit avoir fait les poussières partout car le temps imparti pour votre prestation lui permet de tout faire. Pouvez-vous me dire de quelle chambre il s’agit ?<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire et espère vivement que cette mise au point contribuera à l’amélioration de la qualité de vos prestations.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',27868,2),(27872,'1',985,0,4,0,'2010-04-14 11:37:00',0,'Msg laissé sur port client pour informer abs mme Alloun le 15/04, remplacement assuré par mme Koita le 15/04 16h-19h. Si pas OK ns recontacter.','',0,2),(27873,'0',978,156,4,0,'2010-04-14 11:39:00',0,'Appel de la clte qui m\'informe qu\'elle annule le 16.04. Soit< à 72h. J\'informe clte hors délai, pas contente que je lui rappelle le fonctionnement de l\'agence. Vu VA geste Co pas de facturation, mais la prochaine fois facturer la clte','',0,9),(27874,'1',2655,0,4,0,'2010-04-14 11:40:00',0,'Msg laissé sur port client pour informer abs mme Alloun le 16/04. Proposition remplacement mme Koita le 16/04 9h-12h => invité à ns recontacter pour une confirmation','',0,2),(27875,'1',2655,0,4,1,'2010-04-15 11:41:00',1,'OK pour remplacement ou non ?','-2',27874,2),(27876,'0',3745,0,1,0,'2010-04-14 11:46:00',0,'le 07/04/2010 annulation de la prestation suite pb médical Mr Galleron sans délai 72 heures. Pas facturée','',0,21),(27877,'1',5257,0,4,0,'2010-04-14 11:48:00',0,'Msg laissé sur port cliente pour informer abs mme Alloun le 16/04. Proposition remplacement Bennet le 16/04 16h-18h => invitée à ns recontacter','',0,2),(27878,'1',5257,0,4,1,'2010-04-15 11:49:00',1,'Remplacement OK ou non ?','-2',27877,2),(28556,'0',4936,992,4,0,'2010-04-26 17:25:00',0,'26.04: Mme LARA me demande si mardi 4.05 elle pourrait faire 11h15/13h15 car a 1 rdz-vs. Le clt laissera 1 mess ds cahier de liaison. Clt laissera 1 mess ds cahier de liaison.<br />\r\n27.04: J\'ai informé Mme LARA que le clt lui laisserait ds carnet de liaison. Voir si réception mail ou tel<br />\r\nJ\'ai renvoyé 1 sms à Mme LARA<br />\r\n28.04: Rpse négative clte a 1 livraison entre midi et 2','',0,9),(27881,'0',0,1440,7,1,'2010-04-14 12:01:56',0,'Vérification des références','-2',0,9),(27882,'0',0,1440,7,1,'2010-04-14 15:00:00',1,'','-2',27881,9),(27884,'0',0,1441,7,1,'2010-04-14 15:00:00',1,'','-2',27883,30),(27886,'0',0,1442,7,1,'2010-04-14 15:00:00',1,'','-2',27885,9),(27887,'1',4425,1373,4,0,'2010-04-14 14:37:00',0,'Madame, Monsieur, <br />\r\nJe souhaite annuler la prestation de mon intervenante habituelle, Madame PICHOFF, le jeudi 29 avril 2010, à mon domicile du 1 chemin des Chêneaux - 91220 BRETIGNY-SUR-ORGE. <br />\r\nMerci de bien vouloir me confirmer la réception de cette demande. <br />\r\nSalutations distinguée<br />\r\nmaj soft','',0,10),(27888,'1',4425,1373,4,1,'2010-04-28 14:37:00',1,'annul presta','-2',27887,10),(27889,'1',953,156,4,0,'2010-04-14 14:56:00',0,'14.04 Mess rpdr clte afin de savoir si serait d\'accord que Mme MERZI effectue presta du 22.04 en binômes avec Mlle FRIMANE (ds la cadre de l\'EMTPR).<br />\r\n15.04 : Suite chgmt de programme l\'EMTPR est annulé','',0,9),(27931,'1',3595,0,4,0,'2010-04-15 18:12:00',0,'Monsieur SCHNELLE<br />\r\nPortable : 06 59 00 72 40<br />\r\n75011 PARIS 11<br />\r\n<br />\r\nDésire que vous le rappeliez, souhaite modifier son contrat.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 15 avril 2010 à 14:25<br />\r\n','',0,2),(27891,'1',2969,1160,4,0,'2010-04-14 15:19:00',0,'14.04: La clte m\'a envoyé sa demande de prélèvement mais sans son RIB. Je lui envoie 1 courrier ce jour à ce sujet.<br />\r\n17.05 : MESS RPDR DE RELANCE A LA CLTE<br />\r\n18.05: Reception RIB cliente + envoie ce jour au client','',0,9),(27893,'1',3711,0,1,1,'2010-04-14 16:30:00',0,'Msg laissé sur port cliente : laisser la clé ss le pot de fleurs et mme Joseph la remettra ds la BL en partant','-2',27617,2),(27894,'0',6081,0,4,0,'2010-04-14 17:06:00',0,'14.04/ Prospect intéressée pour avoir des presta de ménage car a droit par son employeur (hôpital) à des CESU. Environs 80.00€/mois, mais ne sait pas les conditions de leurs obtentions (si participations de part...). Elle va se renseigner pour cela. Prospect présente lors des presta.<br />\r\n21.04: Relance clte ce jour, elle est en congés dc ne s\'est pas renseignée auprès de son employeur. Me semble pas franchement intéressée. Elle se renseignera et si besoin ns recontactera. ','',0,9),(28113,'0',4493,1135,7,0,'2010-04-29 17:30:00',0,'','-2',0,21),(28114,'0',4493,1135,7,6,'2010-04-29 17:30:00',1,'Bon travail','-2',28113,21),(27896,'1',5286,1316,4,0,'2010-04-14 17:14:00',0,'14.04: J\'informe la clte que MMe MAXANT restera que 2h le 19.04 suite visite de reprise suite AT','',0,9),(27897,'1',5711,0,9,0,'2010-04-14 17:38:00',0,'2H MARDI, MERC, JEUDI 10H-12H/14H-17H','',0,2),(27898,'1',5946,0,9,1,'2010-04-14 18:56:00',0,'BC tjs pas reçu ...','-2',27118,2),(27899,'1',5946,0,9,1,'2010-04-15 18:56:00',1,'Relance BC','-2',27118,2),(27901,'1',6010,1214,1,0,'2010-04-14 19:06:00',0,'','',0,2),(27902,'1',6010,1214,1,1,'2010-04-23 19:06:00',0,'Point suite 1ere presta:<br />\r\n<br />\r\nRAS de particulier, en revanche faire un point avec la femme de ménage sur le temps de prestation. En effet dans le salon poussière pas faites. Est-ce une question de temps? 3h ne suffisent-elles pas? La femme de ménage n\'a rien écrit sur le carnet de liaison donc je ne sais pas trop si c\'est un oubli ou s\'il faut que je lui donne moins de tâches...<br />\r\n<br />\r\n','-2',27901,2),(27903,'1',5535,1373,4,0,'2010-04-15 08:57:00',0,'Bonjour,<br />\r\nPourriez-vous prendre en compte l’annulation de la prestation du 21 Avril 2010 car nous sommes en congés.<br />\r\nCordialement.<br />\r\nThierry Cobon<br />\r\nmaj soft','',0,10),(27904,'1',5535,1373,4,1,'2010-04-20 08:58:00',1,'annul presta','-2',27903,10),(27905,'0',5650,1349,4,0,'2010-04-15 09:28:00',0,'Madame,<br />\r\nPour faire suite à Notre conversation tél de ce jour je vous confirme qu\'étant absent la semaine prochaine IL n\'y a pas lieu de faire Le ménage chez moi Le 26 avril.<br />\r\nLa prestation du 19 avril est elle maintenue.<br />\r\nMerci<br />\r\nCordialement<br />\r\nmaj soft','',0,10),(27909,'1',3811,1323,4,0,'2010-04-15 11:19:00',0,'Nous sommes en vacances hors de Nantes lors des semaines 17 et 18.<br />\r\nJe vous demande donc de suspendre l\'activité de Mme TISSOT les 25 avril et 4 mai.<br />\r\n<br />\r\nCordialement<br />\r\n<br />\r\n-- <br />\r\nDenis BUSSON<br />\r\n','',0,14),(27910,'1',5941,0,3,1,'2010-05-04 11:21:00',1,'inactif si pas de nouvelles','-2',26420,2),(27911,'1',5924,0,3,1,'2010-05-03 11:24:00',1,'inactif si pas de nouvelles','-2',26293,2),(27912,'1',2086,0,5,1,'2010-04-15 11:42:00',0,'Bonjour,<br />\r\n <br />\r\nJe vous remercie pour votre réponse.<br />\r\n <br />\r\nPour les portes-fenêtres, je note que Mme Ibbou n\'a jamais rencontré aucune difficulté et je trouverai dommage et étonnant que le ménage puisse être effectué sans aérer les pièces ou sans que les tapis, coussins et chiffons soient secoués.<br />\r\n <br />\r\nPour les poussières, ce sont celles de notre chambre qui n\'ont pas été faites (lampes et cadres, car il n\'y a rien d\'autre).<br />\r\n <br />\r\nJ\'espère également que cette mise au point conduira à une amélioration de la qualité de vos prestations.<br />\r\n <br />\r\nBien Cordialement,<br />\r\nStéphanie Juffroy<br />\r\n','-2',27868,2),(27913,'1',5152,0,9,5,'2010-04-15 11:45:00',0,'Bonjour Madame,<br />\r\n <br />\r\nComme je l\'ai dit à votre collègue mercredi dernier, nous suspendons nos prestations pour le moment suite à des travaux dans notre immeuble et à notre prochain déménagement. Sur les conseils de monsieur Orger, je vais vous envoyer cette semaine une lettre avec accusé de réception afin d\'officialiser cette interruption.<br />\r\n <br />\r\nJe reste à votre disposition pour toute question et vous souhaite une bonne journée,<br />\r\n <br />\r\nAmélie Fouache','-2',27576,2),(28011,'0',6096,0,4,0,'2010-04-19 11:02:00',0,'19.04: Mail de DOMIFRANCE pour 1 demande de 2h/sem de repassage. Presta ponctuelle de 2 à 3 mois,car la dame a 1 pblm à l\'une de ses épaules. Rdz-vs cmle le 26.04 à 10h.','',0,9),(27914,'0',4570,1008,4,0,'2010-04-15 15:00:00',0,'annul presta du 20 avril ( appel téléphonique) maj soft','',0,10),(27915,'1',5752,1354,4,0,'2010-04-15 15:15:00',0,'15.04: Mlle MORIN a eut bcp de mal à fermer la porte de la clte. Mess rpdr clte ce jour.','',0,9),(27916,'1',6034,0,3,1,'2010-05-06 15:44:00',0,'Mise en place. Elle va démarrer d\'abord avec 3h/s et passera à 4h si besoin. ','-2',27262,2),(27917,'1',5909,0,3,1,'2010-04-16 19:00:00',0,'au niveau budget ca coince un peu. Elle à nos coordonnées, il reviennent vers nous plus tard lorsqu\'ils auront leurs augmentation de salaire','-2',26084,2),(27918,'1',6041,0,3,4,'2010-04-15 15:54:00',0,'','-2',27328,2),(27919,'1',6041,0,3,1,'2010-04-19 15:55:00',0,'Son CE va faire les démarches pour obtenir des CESUS. Lui de son coté ne s\'est pas encore posé pour réfléchir à passer par une entreprise sachant que sa décision dépend de celle de son CE. En tous les cas s\'il peut récupérer des CESUS il passera par notre société. Il revient vers nous dès qu\'il à les infos.','-2',27328,2),(28239,'1',6037,0,3,4,'2010-04-22 17:01:00',0,'','-2',27278,2),(27921,'1',5968,0,3,1,'2010-04-15 16:00:00',0,'nrp','-2',26583,2),(27922,'1',5968,0,3,1,'2010-04-15 16:01:00',0,'offre promo','-2',26583,2),(27923,'1',5968,0,3,1,'2010-05-04 16:01:00',1,'inactif si pas de nouvelles','-2',26583,2),(27924,'1',4537,1160,4,0,'2010-05-25 16:04:00',0,'25.05: Suite absence de Mlle BONNETON, la clte souhaiterait avoir 1 presta d\'une heure de plus. Mlle BONNETON ok.<br />\r\nMess rpdr clte ce jour pour confirmer','',0,9),(27925,'1',6001,0,3,4,'2010-04-22 16:05:00',0,'','-2',26873,2),(27926,'1',5940,0,3,1,'2010-04-19 16:07:00',1,'','-2',26417,2),(28227,'1',6038,0,3,5,'2010-04-22 16:35:00',0,'offre promo','-2',27281,2),(27928,'1',5952,0,3,1,'2010-05-04 16:20:00',1,'inactif si pas de nouvelles','-2',26497,2),(27929,'1',6076,0,3,1,'2010-04-26 09:00:00',0,'Rappeler pour dire si on a quelqu\'un pour chez elle. D\'accord que ce soit un homme donc voir avec Bennet.<br />\r\n','-2',27809,2),(27930,'1',5977,0,3,1,'2010-04-15 16:52:00',0,'Elle n\'a pas eu le temps de s\'en occuper il faut la rappeler d\'ici 15 jours. Elle est ok. ','-2',26746,2),(27932,'1',3595,0,4,1,'2010-04-15 18:13:00',0,'Msg laissé sur port client suite à son appel atoocall. Invité à ns recontacter + communication n° fixe','-2',27931,2),(27933,'1',2270,0,4,0,'2010-04-15 18:17:00',0,'Monsieur LAGNEAU Thierry<br />\r\nPortable : 06 83 14 91 08<br />\r\n24 rue Violet<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nIl souhaite annuler la prestation de mardi 20/04 + Désire que vous le rappeliez, il souhaite faire des modifications sur son contrat<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le jeudi 15 avril 2010 à 13:54<br />\r\n','',0,2),(27934,'1',2270,0,4,1,'2010-04-15 18:17:00',0,'Client souhaite passer à 2h au lieu de 4h, a une nounou chez lui et n\'a plus besoin d\'autant d\'heures de ménage. A demandé le tarif, n\'est pas sur de vouloir diminuer au final (a demandé d\'avoir 4h tous les 15 jrs => pas possible). Réfléchi et ns rappelle s\'il souhaite diminuer son contrat, mais veut absolument garder mme El Harroussi. ','1',27933,2),(27935,'1',3595,0,4,1,'2010-04-26 18:20:00',1,'Rappeler si pas retour','-2',27931,2),(27936,'1',3355,0,4,1,'2010-04-15 18:52:00',0,'Msg laissé sur port cliente, remplacement assuré par mme Camara le 26/04 9h30-12h30. Si pas possible de son côté, ns recontacter.','-2',27039,2),(27937,'1',3355,0,4,1,'2010-04-15 19:10:00',0,'OK pour remplacement, laissera les clés ds la BL','-2',27039,2),(27938,'1',4941,534,4,0,'2010-04-16 09:00:00',0,'annul presta 16-19 avril ( appel téléphonique) ','',0,10),(27939,'0',5498,1316,5,0,'2010-04-16 09:09:00',0,'16.04: Mess de mme LOMBARDO m\'informant pour qu\'elle fut surprise lors de son retour à son domicile hier soir. Elle m\'a dit qu\'elle aurait dait chbre + chbre fille+ sdb+wc+séjour. Elle n\'a pas pas aspiré ds bureau&vitres.<br />\r\nMess rpdr Mme maxant.<br />\r\n19.04: Mme MAXANT me dit qu\'elle avait duf aire bcp de rgmt car il y avait des jouets partout, des vêtements de son mari à plier, des saletés (gâteau écrasé par terre), elle a fait 2 WC + sols + chbre fille à fond+ Sdb + sa chbre+ sdb. Elle me dit qu\'elle n\'avait pas trouvé le téléphone. La clte me dit que le téléphone est toujours à la même place. La clte me dit qu\'elle avait rangé les jouets de ses enfants, et qu\'il n\'y avait pas de linges à faire. La clte me demande de cgher d\'inter. Elle a voulu que je prenne partie pour elle. Mais j\'ai bien insisté sur le fait que j\'en avais pas la capacité du fait que je ne connaissais pas sa maison! Mme MAXANT ne souahite plus aller chez cette clte aussi. Car n\'apprécie pas que l\'on mette en doute sa parole.<br />\r\n20.04: Mess à la clte pour lui proposer Mlle AKANNI le jeudi de 9/13h dès le 22.04 si clte ok.<br />\r\n+ Faire point avec VA sur ce dossier.<br />\r\n21.04: La clte n\'a pas rappelé dc mise en place le 29.04','',0,9),(27941,'0',1267,273,4,0,'2010-04-16 09:37:00',0,'annul presta congé client ( appel téléphonique) maj soft','',0,10),(27942,'1',5028,915,4,0,'2010-04-16 09:53:00',0,'Tall souffrante pas presta<br />\r\nmsg laissé chez client<br />\r\nsoft maj','',0,10),(27943,'1',2263,864,4,0,'2010-04-16 09:55:00',0,'annul presta congé clt ( appel téléphonique) maj soft','',0,10),(27944,'1',809,567,4,0,'2010-04-16 09:56:00',0,'Bonjour,<br />\r\nJe vous prie de prendre note de l’annulation de la prestation de Melle ES pour le jeudi 22 avril prochain pour des raisons de congés.<br />\r\nReprise des prestations : jeudi 29 avril.<br />\r\nmaj soft','',0,10),(27945,'1',1170,567,4,0,'2010-04-16 10:09:00',0,'suite demande congé refusée semaine du 21 <br />\r\naccordé le mercredi à mlle es<br />\r\npresta cornu repartie sur le lundi et le vendredi<br />\r\nclit ok<br />\r\nsoft maj','',0,10),(27946,'1',4115,854,4,0,'2010-04-16 10:18:00',0,'16.04: Envoie carnet de liaison suite entretien avec MMe NDOUO. Elle m\'informe que la clte n\'a plus de sac à aspiro + aspirateur ne peut être utilisé car sac trop plein. Mme NDOUO EST A DES PBLMS D4ALLERGIES; Elle ne peut pas vider partiellement le sac.','',0,9),(27947,'1',2404,915,4,0,'2010-04-16 12:16:00',0,'Bonjour,<br />\r\nSerait-il possible de suspendre la prestation de Mme Tall le 22/04/2010 à notre domicile du 18 rue de Lovenich, à Igny (pour cause de vacances) ?<br />\r\nCordialement,<br />\r\nChristian Moothoocarpen<br />\r\nmaj soft','',0,10),(27948,'1',2404,915,4,1,'2010-04-21 12:17:00',1,'annul presta','-2',27947,10),(27949,'0',0,1443,7,1,'2010-04-16 12:29:33',0,'Vérification des références','-2',0,10),(27950,'0',0,1443,7,1,'2010-04-16 15:00:00',1,'','-2',27949,10),(27953,'1',5927,0,3,1,'2010-04-23 12:45:00',1,'Passer en inactif si pas de news','-2',26313,26),(27954,'0',1004,104,5,0,'2010-04-16 12:49:00',0,'16.304/ aPPEL DE LA CLTE POUR ANNULER RPESTA DU 21.04 + M INFORMER QUE LORS DE LA DERNIERE PRESTA DE MME LAOUI. ELLE AURAIT BRULE 1 PANTALON DE SPORT NIKE EN REPASSANT;<br />\r\nMME LAOUI A EFFECTIVEMENT BRULE LE BAS DU PANTALON EN POLYESTER EN UTILISANT UN FER TROP CHAUD / LA CLIENTE PREFERE QU ON LUI OFFRE DEUX HEURES SUR LA PRESTA DE MME LAOUI QUE DE RACHETER UN PANTALON','',0,9),(27956,'0',2259,273,4,0,'2010-04-16 12:51:00',0,'annul presta 20 avril ( appel téléphonique) maj soft','',0,10),(27957,'1',5989,0,3,1,'2010-04-30 12:52:00',0,'','-2',26826,26),(27965,'0',1004,104,4,0,'2010-04-16 16:18:00',0,'MME POURREYRON N EST PAS VRAIMENT SATISFAITE DES PRESTA DE MME HMAMOU QUI NE PREND PAS EN COMPTE LES CONSIGNES LAISSEES / J EN FAIS PART A MME HMAMOU ET LUI DEMANDE DE FAIRE UN EFFORT CONCERNANT LES 3 NOUVEAUX CLIENTS QU ON VA LUI CONFIER ','',0,9),(27959,'1',4695,0,4,0,'2010-04-16 13:47:00',0,'LA CLIENTE A DECALE LA PRESTA DU 30.04 AU 07.05 DONC NORMAL QU IL Y AIT 2 PRESTA DE SUITE','',0,9),(27960,'0',1587,0,4,0,'2010-04-16 13:54:00',0,'FINALEMENT MME BERTHE INTERVIENDRA 3 FOIS 2H LES MEMES JOURS JUSQU A NOUVEL ORDRE !!!','',0,9),(27963,'1',1611,915,4,1,'2010-04-22 14:49:00',1,'annul presta ','-2',27962,10),(27964,'1',3384,0,1,0,'2010-04-16 15:48:00',0,'Reçu le 16/04 450€ en CESU','',0,2),(27966,'1',6089,0,3,0,'2010-04-16 10:39:00',0,'','',0,2),(27967,'1',6089,0,3,3,'2010-04-21 08:30:00',0,'RDV FAIT. ELLE VA VOIR D\'AUTRES CONCURRENTS ET EN A DEJA VU. ELLE NE SAIT PAS SUR QUEL CRITERE PORTERA SON CHOIX.','-2',27966,2),(27969,'0',0,1444,7,1,'2010-04-16 17:25:57',0,'Vérification des références','-2',0,47),(27970,'0',0,1444,7,1,'2010-04-16 15:00:00',1,'','-2',27969,47),(27971,'1',5711,0,1,0,'2010-04-16 17:27:00',0,'','',0,2),(27972,'1',5711,0,1,4,'2010-04-22 17:27:00',0,'Point suite 1ere presta','-2',27971,2),(27973,'0',6011,1332,4,0,'2010-04-16 17:36:00',0,'ct clte <br />\r\nforfait serena annule 2 presta soit 4h<br />\r\nratrappe 1h de plus le 4 presta de mai<br />\r\nsoft maj<br />\r\n','',0,10),(27974,'1',5946,0,9,1,'2010-04-16 18:01:00',0,'N\'a pas renvoyé son BC car attendait qu\'on lui fasse une proposition. Mme DRAME merc 13h-15h. Client OK s\'occupe de retourner le BC mais doit voir avec sa compagne pour organiser le 1er rdv + réfléchir pour les clés. <br />\r\n<br />\r\nCompagne : Delphine PEREZ. Elle rappellera Benoit lundi pour confirmer le RDV.','1',27118,2),(27975,'1',5946,0,9,1,'2010-04-22 11:06:00',0,'','-2',27118,2),(27976,'1',13,0,4,0,'2010-04-16 18:18:00',0,'Bonjour,<br />\r\n<br />\r\nj\'aurai voulu savoir si la prestation de Mme Morreira la semaine du 10 mai pourrait avoir lieu le vendredi 14 plutot que le mercredi.<br />\r\nD\'autre part, je souhaite suspendre les prestations durant un mois à partir de cette prestation jusqu\'au 11 juin (reprise des prestations semaine du 14/06)<br />\r\n<br />\r\nA votre disposition pour en parler<br />\r\nBien cordialement','',0,2),(27977,'1',13,0,4,5,'2010-04-16 18:18:00',0,'Bonjour,<br />\r\n<br />\r\nJ\'ai bien pris connaissance de votre demande pour décaler votre prestation du 12 au 14 mai. Pour le moment mme Moreira n\'a pas de disponibilité dans son planning pour le vendredi 14 mai, si elle venait à se libérer je ne manquerais pas de vous en informer.<br />\r\n<br />\r\nJe vous confirme également la suspension de vos prestations pour la période du 17 mai au 11 juin.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',27976,2),(27978,'1',13,0,4,1,'2010-05-05 15:19:00',1,'Possibilité pour décaler 12 au 14/05 ?','-2',27976,2),(27980,'1',5677,0,9,1,'2010-04-16 18:23:00',0,'Msg laissé sur port client, nous n\'avons tjs aucune solution à lui apporter, ça fait longtps que ns cherchons en vain ... On poursuit les recherches.<br />\r\n<br />\r\nPb prélèvement : a choisi le prélèvement, mais sur sa dernière facture il est en règlement par chq, le tenir informé s\'il doit régler par chq ou s\'il va être prélevé','-2',25905,2),(27981,'1',5677,0,9,1,'2010-04-30 18:25:00',1,'Règlement, recherche intervenante','-2',25905,2),(27983,'1',264,0,1,1,'2010-04-16 19:21:00',0,'On doit lui envoyer impérativement son AF 2009, c\'est une obligation légale. <br />\r\n<br />\r\nDouble règlement d\'une facture en 2006, contrôle fiscal OK donc n\'a plus rien à régler.<br />\r\n<br />\r\nDemande à SR de le rappeler.','-2',24867,2),(27984,'1',5909,0,3,1,'2010-05-19 19:32:00',0,'','-2',26084,2),(27985,'1',6077,0,3,3,'2010-04-21 19:30:00',0,'RDV FAIT JOUR INDIF. HORAIRES INDIF. 3H/S','-2',27827,2),(27986,'1',5979,0,3,1,'2010-06-16 19:41:00',0,'Alors vous aurez besoin de nous bientôt ou pas? <br />\r\n<br />\r\nNon pour le moment ce n\'est pas à l\'ordre du jour. Merci de votre appel mais nous avons bien gardé vos coordonnées et n\'hésiterons pas à vous solliciter lorsque nous seront prêts à faire appel aux services d\'une entreprise.','-2',26752,2),(27987,'1',5925,0,1,1,'2010-04-20 10:30:00',0,'trouver une fdeménage dispo pour la dépanner cette semaine/<br />\r\n<br />\r\nPROPOSITION MME KOFFI VENDRDI 23 DE 13H A 15H. PAS POSSIBLE. EN REVANCHE LE MATIN IL Y\'AURA QUELQU\'UN DE 10H A 12H. ','-2',27542,2),(27988,'1',3381,1372,4,0,'2010-04-19 09:21:00',0,'Bonjour,<br />\r\nPar ce courriel je viens annuler la prestation de Madame NAJARI à notre domicile le vendredi 23 avril.<br />\r\nCordialement<br />\r\nFrédéric BAUTHIAN ','',0,10),(27989,'1',3381,1372,4,1,'2010-04-22 09:22:00',1,'annul presta','-2',27988,10),(27990,'1',3175,569,4,0,'2010-04-19 09:23:00',0,'Bonjour,<br />\r\nPour la période des vacances de printemps j\'annule les deux prestations : celles de mercredi 21 et de mercredi 28 avril.<br />\r\nJ\'ai déjà prévenu Madame Lameira.<br />\r\nJe vous remercie d\'en prendre note.<br />\r\nSalutations<br />\r\nMaryelle Didelo<br />\r\nmaj soft','',0,10),(27991,'1',3175,569,4,1,'2010-04-19 09:24:00',1,'annul presta','-2',27990,10),(27992,'0',6094,0,3,0,'2010-04-19 09:39:00',0,'19.04 : Prospect intéressée par 2h/sem. de préférence qlqun n\'étant pas de castries.<br />\r\nRdz-vs cmle le 30.04 à 11h<br />\r\nJ AI ANNULE LE RDV DU 30.04 POUR LE REPPORTER AU 07.05<br />\r\n7.05: Mess rpdr clte pour informer que VA ne pourra pas être là à 11h mais à 12h (sa maman a été hospi. suite fracture).<br />\r\nSi clte ne rappelle pas = ok).Cela n\'arrange pas la cliente, dc report au mardi 11.05 à 18h30.<br />\r\nMME HECKER DOIT NOUS RAPPELER AUJ POUR DIRE SI OK DE PRENDRE CE CLIENT / TENIR INFORME LE CLIENT AU PLUS TARD SEMAINE PROCHAINE<br />\r\n14.05: Pas de nouvelles de Mme HECKER. Envoie sms de relance à ce sujet.<br />\r\n17.05: J\'ai eut la clte qui fut \"déçue\" que nous ne pussions pas avoir qlqun. Je lui ai dit que si ns avions qlqun je l\'informerai et que si elle trouvait auprès bd\'autres structures non pblms.','',0,9),(28784,'0',6151,0,3,0,'2010-04-30 09:55:00',0,'CETTE CLEINTE NOUS A CONTACTE PAR MAIL LE 30.04 / CONTACT CE JOUR : ELLE TRAVAILLE TOUTE LA JOURNEE DANS SON RESTAURANT ET RECHERCHE QQUN POUR ENTRETENIR SON T3 DE 50 M2 / ETUDIE LE DEVIS QUE JE LUI AI ENVOYE PAR MAIL ET NOUS RECONTACTE SI INTERESSEE<br />\r\n6.05: La clte a reçu son devis par mail. L\'a regardé en diagonale. Souhaite tjrs avoir 1 aide-ménagère. Va étudier cela fin de semaine. Ns recontactera si interessée.<br />\r\n12.05: Pas de nouvelle de ce prospect, je mets un terme à ce suivis','',0,9),(27994,'0',3739,0,7,0,'2010-04-19 09:40:00',0,'16/04/10 : sal mal (BALAN)= -3h<br />\r\n28/04/10 : sal abst (enfant mal) = -3h<br />\r\n14/05/10 : CP = -3h<br />\r\n14/07/10 : FERIE = -3h','',0,12),(27995,'1',3107,719,4,0,'2010-04-19 09:41:00',0,'19.04 annulation ce jour presta du 21.04 => délai < à 72h.<br />\r\nDc je facture','',0,9),(27997,'1',3326,918,4,0,'2010-04-19 09:52:00',0,'19.04 Mess rpdr clt qui annule sa presta de demain. JE ne facture pas la presta car ami de BA. Mais c\'est la 2nd fois qu\'il ne respecte pas le délai','',0,9),(33338,'1',6694,0,3,0,'2010-09-14 12:36:00',0,'SON FILS A FAIT UNE DEMANDE POUR 4H/S MAIS C\'EST POUR 2H/S VERITABLEMENT.','',0,2),(33339,'1',6694,0,3,1,'2010-09-14 12:37:00',0,'Ok ben merci de l\'attention que vous portez à ma demande mais je n\'ai pas trop le temps, pouvez-vous m\'envoyer toutes les informations par mail. merci','-2',33338,2),(31271,'0',5208,0,4,0,'2010-07-02 10:04:00',0,'2.07: Appel de la clte qui m\'informe qu\'elle souahite arrêter le contrat. Elle était contente de mME SINA. La clte part en août, puis sept. Son mari a préféré \"changer de stratégie\" m\'a-t-elle dit. J\'arrête le contrat','',0,9),(31270,'1',3661,0,4,0,'2010-07-02 09:49:00',0,'2.07: MMe LAM remet ce jour cles à la clte','',0,9),(31296,'1',6364,0,1,0,'2010-07-02 17:59:00',0,'','',0,2),(31269,'0',0,1372,4,0,'2010-07-02 09:41:00',0,'congé mat officiel le 19 oct 2010','',0,10),(28003,'1',670,1354,4,0,'2010-04-19 10:13:00',0,'19.04: Mlle MORIN me demande de décaler presta de MMe HUC le 26.04 de 111h à 13h. Voir si il y a déjà eut 1 entente si non appeler clte<br />\r\n26.04: J\'avais bien eut la clte jeudi dernier - confirmation Mlle MORIN vendredi dernier.','',0,9),(31297,'1',6364,0,1,1,'2010-07-13 17:59:00',1,'Point suite 2 presta','-2',31296,2),(28009,'0',6095,0,4,0,'2010-04-19 10:28:00',0,'Prospect intéressé par 3h/sem.<br />\r\n19.04: Mess rpdr clt ce jour. Demande de devis établie le 3.04.10 je ne sais pas pourquoi j\'ai cette demande ce jour.','',0,9),(28010,'0',1633,1137,4,0,'2010-04-19 10:32:00',0,'Bonjour, <br />\r\n <br />\r\nje vous informe que nous ne souhaitons pas de prestation de ménage la semaine prochaine, soit le lundi 26 et le jeudi 29 avril.<br />\r\n <br />\r\nJe vous remercie par avance d\'en prendre note.<br />\r\n <br />\r\ncordialement<br />\r\n','',0,14),(28468,'1',4665,534,4,0,'2010-04-26 09:34:00',0,'Bonjour,<br />\r\nNous vous envoyons ce mail pour deux sujets :<br />\r\n- nous vous rapellons que nous ne souhaitons pas d\'intervention le jeudi 29 avril matin (merci de prévenir notre intervenant<br />\r\nmaj soft','',0,10),(28013,'1',737,0,9,0,'2010-04-26 11:11:00',0,'Souhaite reprendre en 2h/s avec une autre personne. FDS entre 16h et 19h. Si pas possible dans ces créneaux elle acceptera éventuellement une autre proposition.','',0,2),(28015,'1',809,567,4,1,'2010-04-21 12:11:00',1,'ANNUL PRESTA','-2',27944,10),(28016,'0',3014,863,4,0,'2010-04-19 12:31:00',0,'19.04: Mme LULUVAMU m\'informe qu\'elle a fait 1/2en + ce lundi 19.04 et dc fera 1/2 en moins vendredi prochain.','',0,9),(28017,'0',4705,1227,4,0,'2010-04-19 12:40:00',0,'19.04: Mme BOYER m\'informe que demain elle a rdz-vs à la préfecture. Elle me demande de décaler presta du matin à l\'apm. J\'ai eut M. BELHASSEN ok pour 14h. Il m\'informe qu\'il fut déçu de la dernière presta de MMe BOYER. Elle aurait fait toiles d\'araignées + 2 ou 3 autres choses. Point avec Mme BOYER elle a fait 2 chbres filles + vitres séjour + cuisines & placards à fond + micro-onde + four + WC+ aspi partout et sols!;','',0,9),(28018,'1',5993,0,1,1,'2010-05-20 12:52:00',1,'point suite 4ème prestation.<br />\r\n<br />\r\nMonsieur, <br />\r\n <br />\r\nJe me permets de revenir vers vous afin de m\'assurer que la qualité des prestations de ménage/repassage est toujours conforme à vos attentes. <br />\r\n <br />\r\nDans l\'attente de votre retour, je me tiens à votre disposition.<br />\r\n <br />\r\nCordialement, <br />\r\n ','-2',27674,2),(28020,'1',3720,864,7,6,'2010-04-19 13:49:00',0,'Vu avec intervenante prob de presta en baisse. vu prob poubelle; prob des consignes;<br />\r\nJe pense que l\'interv a eu une période de fatigue et de routine.','-2',28019,10),(28021,'1',4537,1160,4,0,'2010-04-19 14:09:00',0,'19.02: Appel de la clte me demandant que mlle BONNETON reste 1heure de + ajd\'hui','',0,9),(28022,'1',5616,1388,4,0,'2010-04-19 14:26:00',0,'19.04: Mme LAOUI m\'informe que la clte annule sa presta du 22.04. Mess ce jour rpdr clte.','',0,9),(28023,'0',4900,1350,4,0,'2010-04-19 14:28:00',0,'19.04: Mme BARLET ok pour 1 rplcmt avec 1 remplaçante ou MMe BOUYTARZISSET. Elle m\'informpe qu\'elle sera en travaux de juin à juillet+CP en août 2010 dc annulerait ses presta pdt cette période','',0,9),(28024,'1',5953,0,3,1,'2010-04-19 18:34:00',0,'nrp<br />\r\n','-2',26500,2),(28025,'1',5953,0,3,5,'2010-04-19 18:34:00',0,'offre promo','-2',26500,2),(28026,'1',5953,0,3,1,'2010-05-19 18:34:00',1,'inactif si pas de nouvelles','-2',26500,2),(28027,'1',6049,0,3,3,'2010-04-29 18:30:00',0,'RDV FAIT 2x 2H/S. LUNDI ET VENDREDI. OU 4H FDS.<br />\r\n<br />\r\nDEMARRAGE DEBUT JUIN OU DEBUT SEPTEMBRE.','-2',27414,2),(28028,'1',5966,0,3,1,'2010-05-19 18:47:00',1,'inactif si pas de nouvelles','-2',26574,2),(28029,'1',5996,0,3,1,'2010-04-22 19:23:00',0,'offre promo','-2',26858,2),(28030,'1',5865,0,3,1,'2010-05-19 19:25:00',1,'inactif si pas de nouvelles','-2',25801,2),(28031,'1',5738,0,1,1,'2010-05-17 19:29:00',0,'Point après 5ème presta<br />\r\n<br />\r\ntrès très bien, rien à redire. Elle bosse vraiment très bien.','-2',27152,2),(28032,'1',5956,0,3,1,'2010-05-19 19:39:00',1,'inactif si pas de nouvelles','-2',26509,2),(28033,'1',5718,0,1,1,'2010-04-22 19:44:00',0,'tenir informé des dispositions qui vont être prises.<br />\r\n<br />\r\nBennet passera à votre domicile lundi après-midi pour faire un petit point avec elle sur le repassage. Lui montrer comment aller vite et repasser correctement.','-2',27330,2),(28037,'1',1959,1398,4,0,'2010-04-20 09:42:00',0,'Bonjour,<br />\r\nVeuillez annulée la prestation du lundi 26 avril 2010 parce que nous sommes normalement en vacances.<br />\r\nIl est possible qu’il y est du changement selon la réouverture des aéroports à cause du Volcan Islandais. Nous pourrons vous prévenir qu’à la fin de la semaine.<br />\r\nS’il y a un changement, nous vous enverrons un mail de demande de prestation. Si vous n’avez pas de nos nouvelles c’est que la prestation est bien annulée.<br />\r\nCordialement Darko<br />\r\nmaj soft','',0,10),(28035,'1',5893,0,3,1,'2010-05-19 19:46:00',1,'INACTIF SI PAS DE NOUVELLES','-2',25969,2),(28036,'1',5976,0,3,1,'2010-05-19 19:49:00',1,'INACTIF SI PAS DE NOUVELLES<br />\r\n','-2',26743,2),(28038,'1',1959,1398,4,1,'2010-04-23 09:44:00',1,'annul presta ','-2',28037,10),(28040,'1',2184,1008,4,0,'2010-04-20 10:04:00',0,'Bonjour,<br />\r\nPour les vacances (cette semaine et la semaine prochaine), nous ne souhaitons pas de prestation l\'après-midi à cause de la sieste des enfants. Si Mme Brbosa peut venir le matin du Jeudi ou du Vendredi, nous maintenons la prestation; si elle ne peut pas, nous préférons annuler sa prestation pour les<br />\r\nvacances, et reprendre après.<br />\r\nMerci d\'avance,<br />\r\nCordialement,Philippe Rolland<br />\r\nmaj soft','',0,10),(28041,'1',2184,1008,4,1,'2010-04-21 10:05:00',1,'annul presta','-2',28040,10),(28042,'1',1354,339,4,0,'2010-04-20 10:20:00',0,'20.04: Mess clt du 19.04 me demandant si mme abba pourrait intervenir le 21.04 apm. Mme ABBA ok pour 14h30. Clt idem.','',0,9),(28043,'0',4815,112,4,0,'2010-04-20 10:54:00',0,'suite CT de mme neves client present souhaite une heure de plus <br />\r\nsoft maj','',0,10),(28045,'1',5925,0,1,1,'2010-04-20 11:23:00',0,'ok avec boucherrab jeudi matin 9H30 - 11H30','-2',27542,2),(28046,'1',5028,915,4,0,'2010-04-20 11:30:00',0,'annul presta du 30 avril congé clts ( appel téléphonique) maj soft','',0,10),(28047,'0',4911,1229,4,0,'2010-04-20 11:29:00',0,'19.04: Mme BOUAIFI a eut bcp de difficulté à fermer la porte de la clte. (environs pdt 30mn). Je l\'ai \"harcelée \"d\'appels mais sans succès. <br />\r\n20.04: Appel de la clte navrée des pblms d\'hier. Ne sait pas ce qui a pu se passer, car cette cles serre à ses enfants.','',0,9),(28048,'1',6098,0,3,0,'2010-04-20 11:37:00',0,'RDV FAIT. 2x 2,5H/S. H INDIF. DE LA PART DE CHAPOTO','',0,2),(28049,'1',6098,0,3,3,'2010-04-23 11:00:00',0,'','-2',28048,2),(28050,'1',6099,0,3,0,'2010-04-20 11:39:00',0,'','',0,2),(28051,'1',6071,0,2,0,'2010-04-20 11:38:00',0,'20.04: Appel du clt me demandant de l\'aide pour licencier son ancienne aide-ménagère. Celle-ci lui réclame des indemnités. Je ne savais qu\'il avait eut 1 aide','',0,9),(28052,'1',6099,0,3,1,'2010-04-20 11:39:00',0,'DE LA PART DE COUNIOT. MERCI POUR TOUTES LES INFOS, NOUS NE SOMMES PAS ENCORE DECIDES. ON VOUS RAPPELLE.','-2',28050,2),(29068,'0',795,0,4,0,'2010-05-07 15:47:00',0,'suite courrier client j\'envoie la clé par courrier suivi le 10.05 ','',0,9),(28054,'1',6100,0,3,0,'2010-04-20 11:44:00',0,'','',0,2),(28055,'1',6100,0,3,4,'2010-04-19 11:44:00',0,'','-2',28054,2),(28056,'1',6100,0,3,1,'2010-04-20 11:44:00',0,'NRP<br />\r\n','-2',28054,2),(28057,'1',6100,0,3,4,'2010-04-22 11:44:00',0,'','-2',28054,2),(28058,'1',2619,1397,4,0,'2010-04-20 11:47:00',0,'20.04: Mme HECKER m\'a appelée pour m\'informer que Mme GERVAIS lui avait demander ses dispo... et vois si seraiok pour travailler chez elle. J\'ai informé Mme HECKER que la clte ns avait déjà fait le coup 1 fois, mais que Mme LAVILLE n\'avait pas eut d\'autres dispo à ce moment là. Mme HECKER lui a dit que pour le moment elle ne souhaitais pas faire plus d\'heures.','',0,9),(28060,'1',5955,0,3,1,'2010-04-20 11:54:00',0,'annulation du RDV. Ma nounou va pouvoir s\'en occuper. ','-2',26506,2),(28061,'1',5955,0,3,5,'2010-04-30 11:55:00',0,'offre promo','-2',26506,2),(28063,'1',6102,0,3,0,'2010-04-19 12:31:00',0,'','',0,2),(28064,'1',6102,0,3,4,'2010-04-19 12:32:00',0,'','-2',28063,2),(28065,'1',6102,0,3,1,'2010-04-20 12:32:00',0,'NRP<br />\r\n','-2',28063,2),(28066,'1',6102,0,3,4,'2010-04-21 12:32:00',0,'','-2',28063,2),(29930,'1',2810,273,6,0,'2010-05-27 12:09:00',0,'congés été 2010<br />\r\n<br />\r\nNC PAS peut être 2 semaines entre le 14/08 28/08','',0,10),(29927,'1',153,0,9,0,'2010-05-27 12:07:00',0,'2H PAS DE CONTRAINTES','',0,2),(29928,'0',1707,1210,6,0,'2010-05-27 12:08:00',0,'Congés été 2010 soft AJ <br />\r\n<br />\r\ndernière 29/07<br />\r\nreprise 29/08','',0,10),(29929,'1',153,0,9,1,'2010-05-27 12:08:00',0,'Souhaite reprendre les prestations avec ns, prévoir 2h au départ et passera certainement à 3h. Pas de contraintes jr/h, priorité au repassage + ménage. Faire 2 propositions de créneau pour qu\'il puisse voir avec sa compagne ce qui leur va le mieux.<br />\r\n<br />\r\nPrévoir délai de 15 jrs minimum avt mise en place => OK','-2',29927,2),(28072,'0',0,1445,7,1,'2010-04-20 13:03:59',0,'Vérification des références','-2',0,10),(28073,'0',0,1445,7,1,'2010-04-20 15:00:00',1,'','-2',28072,10),(28074,'1',741,1341,4,0,'2010-04-20 13:32:00',0,'CHANGEMENT INTERVENANTE A PARTIR DU 06/05/10;<br />\r\nNEW INTERV MME LAJUGIE LES JEUDIS DE 12H30 à 16H30','',0,10),(28075,'0',0,1446,7,1,'2010-04-20 14:40:20',0,'Vérification des références','-2',0,14),(28076,'0',0,1446,7,1,'2010-04-20 15:00:00',1,'','-2',28075,14),(28077,'1',6104,1445,4,0,'2010-04-20 15:11:00',0,'CHANGEMENT INTERVENANTE A COMPTER DU 23/04/10;<br />\r\nNEW INTERV MME WACKERMAN;','',0,10),(28078,'0',1969,853,4,0,'2010-04-20 15:12:00',0,'CHANGEMENT INTERV A COMPTER DU 23/04/10;<br />\r\nNEW INTERV MME SALUMU;','',0,10),(28079,'1',1959,1398,4,0,'2010-04-20 15:13:00',0,'CHANGEMENT INTERV A COMPTER DU 26/04/10;<br />\r\nNEW INTERV MME SALUMU;','',0,10),(28080,'1',6102,0,3,1,'2010-04-20 15:20:00',0,'NRP<br />\r\n','-2',28063,2),(28081,'0',5895,0,1,0,'2010-04-20 15:25:00',0,'3h tous les 15 jours<br />\r\nEn semaine paire : pas le lundi ou mardi matin','',0,14),(28082,'1',5662,1354,4,0,'2010-04-20 15:52:00',0,'230.04/ Envoie courrier de relance pour non rglmt facture fev + mars 10<br />\r\n27.04: Chq reçu','',0,9),(28083,'1',5616,1388,4,0,'2010-04-20 15:59:00',0,'20.04:1ère relance paiement<br />\r\nChq reçu','',0,9),(28084,'1',3065,104,4,0,'2010-04-20 16:02:00',0,'20.04: 1ère courrier de relance paiement','',0,9),(28089,'1',1147,112,4,0,'2010-04-21 09:03:00',0,'Bonjour <br />\r\nJe souhaite suspendre la prestation de Madame Neves le jeudi 29 avril.<br />\r\nDernière prestation : jeudi 22 avril<br />\r\nReprise prestation : jeudi 6 mai<br />\r\nmaj soft','',0,10),(28085,'1',794,631,4,0,'2010-04-20 16:27:00',0,'20.04: Mme MALEVET a accouché le 21.03.2010 d\'1 petite fille . Fin congés mat le 30.05 soit reprise le 31.05.10<br />\r\n26.04/ mME MALEVET a appelé pour me demander copie de son contrat de travail initiale. Je lui ai redemandé si elle voualit 1 Congés Parentale ou pas car si non = reprise le 10.05: Non car c\'est son 3ème enfante (18 sem après): dc reprise prévue le 26.07.10<br />\r\n1.07: J\'ai eut Mme MALEVET qui pensait reprendre qu\'en sept, du moins poser son congés parentale. Je lui ai dit que non. Elle doit m\'adresser un courrier pour m\'informer de son congés parentale d\'1 an.<br />\r\n09/07 : Rpse adressé à MMe MALVETET<br />\r\n','',0,9),(28087,'1',6071,1440,4,0,'2010-04-20 16:56:00',0,'20.04: Envoie courrier complémentaire santé UNEO 48 Rue Barbès 92542 MONTROUGE Cedex - Tel 09 70 809 709 (n° qui ne rpdr jamais), pour 1 demande de prise ne charge de Mme SOULLIE<br />\r\n27.04: PAS DE RPSE COMPL2MENTAIRE; Cela peut-être long. Voir jeudi si besoin informer le client de faire 1 copie de la facture et de l\'adresser directement à sa complémentaire (comme Mme JACQUARD).<br />\r\n4.05: J\'ai eut M. SOULLIE ok pour presta l\'apm. Va voir les horaires avec Mme LAAMARTI et faire le point avec elle par la suite. 4.05 sms mme laamarti<br />\r\n4.05: sms elle fera 14/16h','',0,9),(28922,'1',4654,1284,4,0,'2010-05-04 16:16:00',0,'4.05: Mme BISCAN me demande si la semaine prochaine Mme SABOUREAU pourrait commencer sa presta + tôt, c\'éad vers 7h45. Car elle sera en déplacement et son mari part tôt.<br />\r\nMess au fils de Mme SABOUREAU ce jour lui demandant qu\'elle me rappelle.<br />\r\n5.05: mme saboureau ok','',0,9),(28090,'1',1147,112,4,1,'2010-04-28 09:03:00',1,'annul prsta','-2',28089,10),(28091,'1',4564,1210,4,0,'2010-04-21 09:05:00',0,'Bonjour,<br />\r\nJe souhaiterai annuler 2 des prestations de Mme Mauduit prévues pour la semaine prochaine, à savoir celle du lundi 26 et celle du vendredi 30 avril (je n’ai pas eu l’occasion de lui en parler de vive voix, je vous demande donc de bien vouloir m’en excuser auprès d’elle). La prestation de mardi 27 avril serait maintenue.<br />\r\nJe vous remercie d’avance pour la prise en compte des ces modifications,<br />\r\nBien cordialement,Caroline Lavarenne<br />\r\nmaj soft','',0,10),(28092,'1',4564,1210,4,1,'2010-04-23 09:05:00',1,'annul presta','-2',28091,10),(28093,'1',2647,843,4,0,'2010-04-21 09:15:00',0,'Bonjour,<br />\r\nMerci de bien vouloir annuler la prestation prévue chez nous le jeudi 29 avril.<br />\r\nRappel de nos coordonnées :<br />\r\nM et Mme Bourdon 17 rue des amandiers 91160 Longjumeau<br />\r\nmaj soft','',0,10),(28094,'1',2647,843,4,1,'2010-04-28 09:16:00',1,'annul presta','-2',28093,10),(28095,'1',3780,1412,4,0,'2010-04-21 09:18:00',0,'Bonjour,<br />\r\nNous serons en vacance la semaine prochaine et souhaitons annuler la prestation du mardi 27 s\'il vous plaît.<br />\r\nCordialement Barbara Cohen<br />\r\nmaj soft','',0,10),(28096,'1',3780,1412,4,1,'2010-04-26 09:19:00',1,'annul presta','-2',28095,10),(28097,'0',1004,104,4,0,'2010-04-21 10:00:00',0,'21.04: Appel de MMe POURREYRON m\'informant qu\'elle souhaitait mettre 1 terme à son contrat pour divers raisons. Elle ne souhaite pas de nouvelles intervenantes car la remplaçante fut moyenne en + a brulé bas de pantalon! La clte récupérer les cles mardi prochain à l\'agence.<br />\r\n27.04/ La clte est bien passée à l\'agence récupérer ses cles. Pers. trés antipathique!','',0,9),(28099,'0',4475,403,7,0,'2010-04-19 17:00:00',0,'','-2',0,21),(28100,'0',4475,403,7,6,'2010-04-19 17:00:00',1,'Peut faire mieux. Frigo, robinet....','-2',28099,21),(28101,'0',4151,1056,7,0,'2010-04-20 13:00:00',0,'','-2',0,21),(28102,'0',4151,1056,7,6,'2010-04-20 13:00:00',1,'Appart. est en état du bazar impossible, mais il y a du temp pour faire plus , robinets pas faits, radiateurs, WC, poussière. Refaire contrôle impératif.','-2',28101,21),(28103,'0',2151,310,7,0,'2010-04-22 11:30:00',0,'','-2',0,21),(28104,'0',2151,310,7,6,'2010-04-22 11:30:00',1,'Poubelle pas fait, sol ne pas fait correctement, manque initiative.','-2',28103,21),(28105,'0',6107,0,4,0,'2010-04-21 10:58:00',0,'21.04: J\'ai eut 1 demande de la part de ce prospect via M&C INTERNET pour 6h de presta/sem.<br />\r\nJ\'ai essayé de contacter la clte, mais rpdr dc mess.<br />\r\n29.04: 2nd mess rpdr clte + envoie nouveau devis par mail.<br />\r\n6.05: Pas de nouvelle de ce prospect. Je met 1 terme au suivi','',0,9),(28107,'0',4581,1317,7,0,'2010-04-23 12:30:00',0,'','-2',0,21),(28108,'0',4581,1317,7,6,'2010-04-23 12:30:00',1,'Beaucoup de repassage,il faut prendre initiative, WC oubliuer.','-2',28107,21),(28109,'0',5091,1295,7,0,'2010-04-26 13:00:00',0,'','-2',0,21),(28110,'0',5091,1295,7,6,'2010-04-26 13:00:00',1,'Bon travail, des petit oublie a corriger.','-2',28109,21),(28111,'0',0,1387,7,0,'2010-04-27 16:00:00',0,'','-2',0,21),(28112,'0',0,1387,7,6,'2010-04-27 16:00:00',1,'','-2',28111,21),(28115,'0',3557,712,7,0,'2010-04-30 16:00:00',0,'','-2',0,21),(28116,'0',3557,712,7,6,'2010-04-30 16:00:00',1,'Pas mal, mais la douche+ évier toujours pas fait.<br />\r\nManque du temps.','-2',28115,21),(28117,'0',5364,1321,4,0,'2010-04-21 12:10:00',0,'21.04: Envoie demande de prélèvement bq clt','',0,9),(28119,'1',3384,0,4,4,'2010-04-21 12:28:00',0,'Message laissé pour prévenir absence intervenante mercredi. ','-2',28118,2),(28120,'1',4325,0,4,0,'2010-04-21 12:30:00',0,'','',0,2),(28121,'1',4325,0,4,4,'2010-04-21 12:30:00',0,'SR : Message laissé pour prévenir abs Mme Beye Mercredi prochain. Attente réponse pour remplacement','-2',28120,2),(28122,'1',4776,0,4,0,'2010-04-21 12:33:00',0,'','',0,2),(28123,'1',4776,0,4,4,'2010-04-21 12:33:00',0,'Message laissé pour prévenir absence et invitation au rappel pour remplacement ','-2',28122,2),(28124,'1',216,0,4,0,'2010-04-21 12:37:00',0,'','',0,2),(28125,'1',216,0,4,1,'2010-04-21 12:37:00',0,'Je l\'ai prévenu de l\'absence de Mme Beye la semaine prochaine. Passe l\'info à son épouse qui doit me rap pour me dire si elle souhaite un remplacement.','-2',28124,2),(28126,'1',2225,0,4,0,'2010-04-21 12:39:00',0,'','',0,2),(28127,'1',2225,0,4,4,'2010-04-21 12:39:00',0,'SR : Message laisse sur portable avec invitation au rappel si remplacement.','-2',28126,2),(28128,'1',2469,0,4,0,'2010-04-21 12:41:00',0,'','',0,2),(28129,'1',2469,0,4,1,'2010-04-21 12:41:00',0,'La cliente est informée de l\'absence de Mme Beye le 30 Avril. Ne souhaite pas de remplacement.','-2',28128,2),(28130,'1',3259,0,4,0,'2010-04-21 12:43:00',0,'','',0,2),(28131,'1',3259,0,4,4,'2010-04-21 12:43:00',0,'SR:Message laissé sur le portable de la cliente. Invitation au rappel si souhaite remplacement.','-2',28130,2),(28132,'0',4792,1097,4,0,'2010-04-21 13:28:00',0,'21.04: Mess entre midi et deux de la clte qui annule sa presta du 23.02. Sms Mme TOUMI','',0,9),(28133,'1',5250,1174,4,0,'2010-04-21 13:35:00',0,'ANNUL PRESTA DU 28 AVRIL CONGE CLIENT ( appel téléphonique) <br />\r\nmaj soft','',0,10),(28134,'1',5250,1174,4,1,'2010-04-26 13:36:00',1,'annul presta','-2',28133,10),(28135,'1',216,0,4,1,'2010-04-21 13:43:00',0,'La cliente m\'a appelé pour me dire qu\'elle ne souhaitait pas de remplacement.','-2',28124,2),(28136,'0',6078,1439,1,0,'2010-04-21 10:30:00',0,'très satisfaite de la première prestation','',0,31),(28137,'0',5414,1341,4,0,'2010-04-21 14:07:00',0,'annul presta du 28 avril ( appel téléphonique) maj soft','',0,10),(28139,'1',6109,0,3,4,'2010-04-21 15:57:00',0,'','-2',28138,2),(28140,'1',6109,0,3,1,'2010-04-22 15:57:00',0,'nrp','-2',28138,2),(28141,'1',6000,0,3,1,'2010-04-21 19:00:00',0,'','-2',26870,2),(28142,'1',6015,0,3,5,'2010-04-23 16:14:00',0,'OFFRE PROMO','-2',27001,2),(28144,'1',6052,0,3,1,'2010-04-23 16:16:00',0,'OFFRE PROMO','-2',27423,2),(28145,'1',6064,1412,7,0,'2010-04-21 16:17:00',0,'','',0,10),(28146,'1',6064,1412,7,1,'2010-04-21 16:17:00',0,'Lsmg pour faire point un point sur les premières prestations.','-2',28145,10),(28147,'1',6036,660,7,0,'2010-04-21 16:18:00',0,'','',0,10),(28148,'1',6036,660,7,5,'2010-04-21 16:19:00',0,'envois mail pour faire point sur presta.','-2',28147,10),(28149,'1',6002,1398,7,5,'2010-04-21 16:19:00',0,'envois mail pour faire point sur presta.','-2',27387,10),(28150,'1',2309,1443,7,0,'2010-04-21 16:20:00',0,'','',0,10),(28152,'1',5890,0,3,4,'2010-04-21 16:20:00',0,'','-2',25959,2),(28153,'1',5890,0,3,1,'2010-04-23 16:20:00',0,'offre promo','-2',25959,2),(28154,'1',6036,660,7,6,'2010-04-23 14:30:00',0,'Suite au ctrl :Petit Appart en désordre total.un peu de tout partout. Beaucoup de temps passer au rangement puis au nettoyage. Pas forcement le temps de faire du repassage.<br />\r\n(cuisine, sdb, 2ch, salon,wc)','-2',28147,10),(28155,'1',6111,0,9,0,'2010-04-21 16:47:00',0,'3H/S JEUDI 10H30-13H30','',0,2),(28156,'1',6111,0,9,1,'2010-04-26 16:51:00',1,'MISE EN PLACE. JEUDI 10H-13H','-2',28155,2),(28157,'1',5946,0,9,1,'2010-04-26 16:58:00',1,'Relance si pas de nouvelles','-2',27118,2),(28159,'1',5947,0,1,1,'2010-05-12 17:00:00',0,'point apres 5éme prestation:<br />\r\n<br />\r\nCa va mais... IL s\'est absenté 15 jours donc elle est venue 2 fois pendant son absence. N\'ayant pas sali il pensait qu\'elle en aurait profité pour rattraper le retard, au point de vue ménage. Ou qu\'elle aurait pris l\'initiative de faire un truc à fond. Mais ce n\'est pas le cas. Deux choses flagrantes l\'ont gêné: Le lit n\'a pas été fait, 2 verres et 2 couverts qui ont été mis dans le lave vaisselle au lieu d\'avoir été lavés. D\'autre part il à un doute sur les pointages, sont-ils faits à son domicile?<br />\r\n','-2',27601,2),(28161,'1',6075,0,3,1,'2010-04-23 17:02:00',0,'NRP','-2',27795,2),(28162,'1',5911,0,3,1,'2010-05-18 17:06:00',1,'inactif si pas de nouvelles','-2',26097,2),(28523,'1',22,0,1,0,'2010-04-26 14:40:00',0,'','',0,2),(28163,'1',5947,0,1,1,'2010-04-21 17:07:00',0,'Consignes notées sur le carnet de la part du client. A priori le travail fait mais pas en intégralité. Il aimerai qu\'elle lui marque s\'il y a trop de travail, ou pas assez de temps. Car il est bien conscient qu\'il y à un peu de retard sur le ménage et le repassage mais et serait prêt à payer 1h de plus une fois ou deux pour qu\'elle fasse un grand ménage et qu\'elle puisse partir sur de bonnes bases pour l\'entretien régulier qui ne nécessite que 2h/s.','-2',27601,2),(28165,'1',5936,0,3,1,'2010-05-19 17:16:00',1,'inactif si pas de nouvelles','-2',26408,2),(28167,'1',5965,0,3,1,'2010-05-21 17:19:00',1,'inactif si pas de nouvelles','-2',26569,2),(28169,'1',5944,0,3,1,'2010-05-20 17:23:00',1,'inactif si pas de nouvelles','-2',26429,2),(28170,'1',6042,0,3,5,'2010-05-17 17:27:00',0,'offre promo','-2',27335,2),(28171,'1',5030,1284,4,0,'2010-04-21 17:27:00',0,'21.04: M. SOULAS m\'a appelé pour décaller sa presta du 27.04 au mercredi apm ou jeudi apm. Ok pour le 29.04 de 13h30 à 15h30','',0,9),(28172,'1',5997,0,3,5,'2010-04-21 17:32:00',0,'renvoi','-2',26861,2),(28173,'1',5997,0,3,1,'2010-05-11 17:32:00',0,'Mail renvoyé une fois de plus. Cette fois-ci ca a été fait en direct, elle l\'a bien reçu. Ok on la rappelle d\'ici une dizaine de jour si on à pas de nouvelles. Elle profitera de ce labs de temps pour en discuter avec son mari.','-2',26861,2),(28175,'1',5879,0,3,5,'2010-04-21 17:45:00',0,'offre promo','-2',25877,2),(28176,'1',5879,0,3,1,'2010-05-21 17:45:00',1,'inactif si pas de nouvelles','-2',25877,2),(28177,'1',3259,0,4,1,'2010-04-21 17:52:00',0,'CLI: ne souhaite pas de remplacement.','-2',28130,2),(28178,'1',6068,0,3,1,'2010-04-26 18:12:00',0,'N\'est plus intéressée pour le moment, prend contact avec nous si besoin.','-2',27727,2),(28180,'1',6069,0,3,1,'2010-04-23 18:14:00',0,'nrp','-2',27734,2),(28181,'1',5331,1285,7,0,'2010-04-22 09:32:00',0,'22.04: Je viens d\'avoir la clte pour l\'informer que Mme TAGKNAT ne pourrait pas venir aujd\'hui suite grève de bus! Je ne fus pas contente car mme taghnakt m\'a informée qu\'à 9h08 alors que sa presta démarrait à 9h. La clte n\'est pas contente de MMe TAGHNAKT. Elle aimerait avoir plus mme SCHMITT. Je lui ai fait part qu\'elle fesait partie de nos bons éléments, et qu\'elle aurait éventuellement 2h le jeudi matin de dispo. La clte est prenante. En 2h elle ferait + que Mme TAGNAKT! Voir VA à ce sujet.<br />\r\n26.04: APPEL de Mme SCHMITT qui ne souhaite pas effectuer des presta chez cette clte. Je lui informe que ns avions prévue qlqun d\'autre chez elle.<br />\r\n3.05: La clte n\'aurait pas eut les mess. Elle serait intéressée mais mardi & jeudi car le vendredi jamais là.<br />\r\n4.05: J\'ai eut la clte pas possible jeudi apm. Ok pour lundi matin ou apm et jeudi matin impérativement.<br />\r\n7.05: CXlte ok pour nouvelle intervenante - Mise en place le 11.05 à 9h15.','',0,9),(29192,'1',5331,1461,7,0,'2010-05-12 09:24:00',0,'LA CLIENTE EST SATISFAITE DE CETTE PREMIERE PRESTATION / ELLE TROUVE MME AHMEDI DYNAMIQUE ET ENTREPRENANTE','',0,9),(28183,'1',29,1076,4,1,'2010-04-22 10:49:00',0,'de la cliente:<br />\r\n<br />\r\nLa remplaçante de ma femme de ménage n\'est toujours pas arrivé, il est 10h30 et elle devait arriver à 9h.<br />\r\n<br />\r\nMme Aidara dit qu\'elle n\'a pas reçu le sms l\'informant du remplacement.<br />\r\n<br />\r\n','-2',27035,2),(28184,'1',3384,0,4,1,'2010-04-22 11:09:00',0,'Ne souhaite pas de remplacement.','-2',28118,2),(28185,'1',4325,0,4,4,'2010-04-22 11:10:00',0,'2eme message laissé pour valider ou non le remplacement','-2',28120,2),(28186,'1',4776,0,4,4,'2010-04-22 11:13:00',0,'2eme message laisse pour valider remplacement ou non.','-2',28122,2),(28187,'1',5193,843,4,0,'2010-04-22 12:41:00',0,'Bonjour,<br />\r\nAbsente la semaine prochaine, je souhaite annuler les 2h de Mme TAHRI le mardi 27/04.<br />\r\nMerci de me confirmer que ma demande a bien été enregistrée.<br />\r\nCordialement,Frédérique Lambert','',0,10),(28188,'1',5193,843,4,1,'2010-04-23 12:42:00',1,'annul presta','-2',28187,10),(28189,'1',3292,494,4,0,'2010-04-22 12:45:00',0,'J’ai essayé de vous joindre par téléphone, sans succès.<br />\r\nJe vous indique que nous demandons de l’annulation de la prestation de ce vendredi (23 avril 2010).<br />\r\nMadame BRAHMI est au courant depuis le vendredi 9 avril, sans doute êtes vous déjà au courant par son intermédiaire.<br />\r\nNous demandons également l’annulation de la prestation du 14 mai prochain (Pont de l’Ascension).<br />\r\nPas d’autres annulations prévues d’ici à fin juin.<br />\r\nMAJ SOFT','',0,10),(28190,'1',3292,494,4,1,'2010-04-22 12:46:00',1,'ANNUL PRESTA','-2',28189,10),(28191,'1',2184,1445,7,0,'2010-04-22 12:53:00',0,'','',0,10),(28192,'1',2184,1445,7,6,'2010-04-22 12:53:00',0,'Ctrl ce jour sur première presta. RAS Cliente présente très satisfaite.','1',28191,10),(28193,'1',2114,299,7,6,'2010-04-22 13:01:00',0,'ctrl pour faire un point avec interv et savoir si les consignes étaient respectées. RAS à revoir dans quelques temps.','-2',27174,10),(28194,'1',3390,1443,7,0,'2010-04-22 13:03:00',0,'','',0,10),(28195,'1',3390,1443,7,6,'2010-04-22 13:03:00',0,'suite au ctrl : Interv a montré de la mauvaise volonté.C\'est plainte devant la cliente sur mes propos. N\'a pas suivi mes consignes.A abîmé un tapis de bain avec de la javel.Cliente pas contente, attends un point avec catherine.','-1',28194,10),(28196,'1',4697,567,4,0,'2010-04-22 13:49:00',0,'ANNUL PRESTA DU 23/04 (appel téléphonique) maj soft','',0,10),(28197,'0',0,1447,7,1,'2010-04-22 13:56:25',0,'Vérification des références','-2',0,14),(28198,'0',0,1447,7,1,'2010-04-22 15:00:00',1,'','-2',28197,14),(28199,'1',5751,0,1,5,'2010-04-27 14:41:00',0,'Nous avons reçu son règlement.','-2',27683,26),(28200,'1',2104,0,1,0,'2010-04-22 14:41:00',0,'','',0,2),(28201,'1',2104,0,1,1,'2010-04-26 14:42:00',1,'Attestation fiscale? Elle ne la trouve plus, lui a t-on envoyée? Elle veut savoir si elle peut avoir un duplicata','-2',28200,2),(28202,'1',6089,0,3,1,'2010-04-28 15:49:00',1,'SI BC PAS RECU<br />\r\n<br />\r\nElle à choisi un concurrent car son offre était plus sécurisante.','-2',27966,2),(28203,'0',4547,0,4,0,'2010-04-22 15:52:00',0,'CLIENT PRÉFÈRE LES PRESTATIONS LE JEUDI','',0,14),(28204,'0',3870,1041,4,0,'2010-04-22 15:58:00',0,'22.04: Suite relance clte pour non paiement qui fut surprise. Car pour elle, il faut payer le mois suivant dc 1 moiis après! Clte moyennement satsifaite de MMe ZINE; Je lui prospose 1 PQ le 29.04. Clte ok','',0,9),(28205,'0',3870,1041,7,0,'2010-04-29 11:15:00',0,'29.04: VA est allée faire le PQ chez clte, mais Mlle ZINE était déjà repartie. Elle y est allée de 8h50 à 10h50<br />\r\nmessage répondeur cliente lui demandant de nous rappeler pour faire le point sur ce qui ne lui convient pas sur la presta de mme zine et nous dire si souhaite un remplacement pour l\'ascension. Je l\'informe par ailleurs que je ferai un pq le 27.05.','',0,9),(28207,'1',6077,0,3,4,'2010-04-27 15:59:00',0,'Si BC pas recu','-2',27827,2),(28208,'1',5431,0,1,5,'2010-05-12 16:04:00',0,'point après 5ème presta','-2',27677,2),(28209,'1',6070,0,3,1,'2010-04-27 16:06:00',0,'NRP','-2',27739,2),(28210,'1',5937,0,3,1,'2010-04-22 16:08:00',0,'offre promo','-2',26411,2),(28211,'1',6001,0,3,1,'2010-04-26 16:09:00',0,'offre promo','-2',26873,2),(28212,'1',5937,0,3,1,'2010-05-28 16:08:00',1,'Inactif si pas de nouvelles','-2',26411,2),(28214,'1',6018,0,3,4,'2010-04-22 18:00:00',0,'','-2',27008,2),(28216,'0',0,1448,7,1,'2010-04-22 16:17:01',0,'Vérification des références','-2',0,10),(28217,'0',0,1448,7,1,'2010-04-22 15:00:00',1,'','-2',28216,10),(28218,'1',6065,0,3,1,'2010-04-23 16:18:00',0,'messagerie toujours pleine','-2',27714,2),(28219,'1',5741,1356,4,0,'2010-04-22 16:18:00',0,'22.04: J\'ai eut la clte suite relance paiement fact mars. Elle n\'a pas reçu la facture. Elle m\'informe que Mlle LIGUORI ne passe pas aspi + serpil sous lits de ses enfants. Elle préfère qu\'elle fasse moins mais mieux.','',0,9),(28220,'1',6040,0,3,5,'2010-04-28 16:25:00',0,'offre promo','-2',27325,2),(28221,'1',5917,0,3,1,'2010-04-30 16:27:00',0,'offre promo','-2',26181,2),(28222,'1',4396,1399,4,0,'2010-04-22 16:27:00',0,'22.04: Appel de SERENA m\'informant que la clte prolongeait son contrat et passe à 3h/sem à compter de jeudi prochain','',0,9),(28224,'1',6014,0,3,5,'2010-04-26 16:30:00',0,'offre promo','-2',26998,2),(28883,'1',6000,0,3,1,'2010-06-03 18:02:00',1,'inactif si pas de nouvelles','-2',26870,2),(28228,'1',6038,0,3,1,'2010-05-14 16:35:00',1,'','-2',27281,2),(28230,'1',6054,0,3,1,'2010-04-23 16:36:00',0,'nrp','-2',27429,2),(28231,'1',4146,928,4,0,'2010-04-22 16:37:00',0,'suite relance pour non paiement la clte m\'informe que son mari a bien déposé CESU le 10.04.10 ds B.auxL. agence. Or j\'ai vérifié je n\'ai rien trouvé. Voir si VA se souvient de qlq chose.<br />\r\n26.04:Vu VA pour faire point. Elle n\'a pas trouver de CESU ds BauxL agence. mess rpdr ce jour clte pour lui en faire part.<br />\r\n28.04/ pAS DE NOUVELLE DE LA CLTE<br />\r\n3.05: M. FOUCHER est passé à l\'agence Chq 529916752 jusqu\'à 769 CESU émis par chèque déjeuner - Chq de 10.00€ non débité.<br />\r\nLE CLIENT NE REGLERA SA FACTURE DE MARS QU APRES REPONSE DE L ORGANISME EMETTEUR DE CESU<br />\r\n04.05 /après mon appel au crcesu j\'informe le client qu\'il doit contacter l\'émetteur des chèques pour faire opposition et être remboursé<br />\r\n8.02.11 : FINALEMENT LES CESU DEPOSE DANS NOTRE BL ET LE CHEQUE DE 10 € N ONT JAMAIS ETE RETROUVES / LA FACTURE 7997 DE 190 € SERA DONC PAYEE DE LA FACON SUIVANTE : cheque de 10 € + CHEQUE DE 50 E DU CLIENT / LE COMPLEMENT C EST NOUS 130 €','',0,9),(28234,'1',6066,0,3,4,'2010-04-27 16:42:00',0,'','-2',27718,2),(28235,'1',6051,0,1,1,'2010-05-20 16:48:00',1,'Point sur les prestations.','-2',27848,2),(28236,'1',6035,0,3,5,'2010-05-20 16:55:00',1,'offre promo','-2',27265,2),(28237,'1',5573,0,3,4,'2010-04-22 16:56:00',0,'','-2',23403,2),(28238,'1',5573,0,3,1,'2010-05-03 16:58:00',0,'','-2',23403,2),(28240,'1',6037,0,3,5,'2010-04-28 17:01:00',0,'offre promo','-2',27278,2),(28242,'1',6053,0,3,1,'2010-04-26 17:04:00',0,'est au bureau, merci de prendre contact avec plus tard dans la journée. pas avant 20h','-2',27426,2),(28244,'1',6041,0,3,1,'2010-06-21 17:11:00',0,'plus d\'actualité pour le moment','-2',27328,2),(28276,'1',6100,0,3,4,'2010-04-23 14:56:00',0,'DE LA CLIENTE','-2',28054,2),(28246,'1',5711,0,1,1,'2010-05-17 17:18:00',1,'POint après 4ème prestation','-2',27971,2),(28247,'1',6102,0,3,1,'2010-04-26 17:21:00',0,'nrp','-2',28063,2),(28248,'1',6109,0,3,1,'2010-04-23 17:26:00',0,'Elle veut 2h/15jours, et elle veut une prestation le samedi.','-2',28138,2),(28250,'1',5902,0,3,1,'2010-05-27 17:30:00',1,'inactif si pas de nouvelles','-2',26064,2),(28251,'1',1951,864,4,0,'2010-04-22 17:32:00',0,'23/04/10 PRESTATION AVANCEE LE MATIN A LA DDE DE LA FDM, CLTE OK. ','',0,10),(28252,'1',5825,0,3,1,'2010-04-26 17:32:00',0,'offre promo','-2',25542,2),(28253,'1',22,0,1,6,'2010-04-26 13:00:00',1,'Pas possible mardi, en revanche c\'est OK pour lundi à 13h00. Il veut voir Bennet et BO pour re-préciser sa prestation.','-2',27857,2),(28254,'1',5996,0,3,1,'2010-05-20 17:37:00',1,'inactif si pas de nouvelles','-2',26858,2),(28255,'1',5925,0,1,4,'2010-04-22 17:38:00',0,'cliente:<br />\r\n<br />\r\nJe veux une dame comme boucherrab à l\'avenir. Elle à repassé vite et bien et elle est très bien. Je suis contente de son travail. Incomparable avec la demoiselle de l\'autre jour.','-2',27542,2),(28256,'1',5925,0,1,1,'2010-04-26 17:39:00',1,'Mise en place de la prestation.Jour indif. sauf vendredi. entre 9h00 et 12h00. Même exigence que Boucherrab. ','-2',27542,2),(28257,'1',5881,1349,4,0,'2010-04-22 17:41:00',0,'Bonjour,<br />\r\n <br />\r\nJ voudrais la rencontrer le 1er jour ou elle commencera. Pouvez vous annuler la prestation du 7 mai et je la rencontrerais donc le 14 mai à 8h si c\'est possible.<br />\r\n <br />\r\nComment fait on pour récupérer mes clés qui sont entre les mains de l\'ancienne femme de menage?<br />\r\n <br />\r\nCordialement<br />\r\n <br />\r\nP Palmieri <br />\r\n','',0,10),(28259,'1',6018,0,3,1,'2010-04-26 18:12:00',0,'nrp','-2',27008,2),(28260,'1',1959,853,4,0,'2010-04-23 08:50:00',0,'Bonjour,<br />\r\nNous pouvons essayer avec cette nouvelle intervenante, mais à partir du vendredi 07 mai 2010 au horaires indiquées.<br />\r\nCordialement Darko<br />\r\nmaj soft','',0,10),(28261,'1',1959,853,4,1,'2010-04-26 08:50:00',1,'annul presta','-2',28260,10),(28262,'1',2603,569,4,0,'2010-04-23 08:57:00',0,'Bonsoir,<br />\r\nMerci de prendre note de l\'annulation de la prestation pour le vendredi 30 mai;<br />\r\nCordialement S.Emery','',0,10),(28263,'0',4957,1317,4,0,'2010-04-23 09:48:00',0,'prest du 26/04/10 annulée le vend pour le lundi : ok exceptionnelleme....','',0,21),(28264,'1',858,233,4,0,'2010-04-23 10:05:00',0,'clt a envoyé une lettre pr annul presta du 29 avril maj soft','',0,10),(28265,'1',858,233,4,1,'2010-04-27 10:06:00',1,'annul presta','-2',28264,10),(28266,'1',1278,112,4,0,'2010-04-23 10:45:00',0,'annul presta du 7 et 14 mai ( appel téléphnique) maj soft','',0,10),(28267,'1',1278,112,4,1,'2010-05-05 10:45:00',1,'annul presta','-2',28266,10),(28269,'1',2655,0,4,0,'2010-04-23 14:14:00',0,'','',0,2),(28270,'1',2655,0,4,4,'2010-04-23 14:14:00',0,'Alloun Abs. Proposition de remplacement avec Eva mardi 27/04 9h-12h.','-2',28269,2),(28510,'1',4325,0,4,4,'2010-04-26 12:59:00',0,'3eme msg laissé ','-2',28120,2),(28272,'0',3608,429,4,0,'2010-04-23 14:14:00',0,'23.04: Mme CAMES a été opéré le 12.04, rentrée le 15.04. Sa compémentaire santé lui donne 20h d\'aide ménagère 3h le 16.04 + 6h sem suivante + 6h +6h soit reprise le 10.05 ','',0,9),(28273,'1',6036,660,7,5,'2010-04-22 14:22:00',0,'reponse clte<br />\r\nbonjour<br />\r\nje suis satisfaite dans lm ensemble de la prestation de me aya<br />\r\nj\'ai note quelques precisions sur le livret de transistion (nettoyer le porte savon de la salle de bains)','-2',28147,10),(28274,'1',737,0,9,4,'2010-04-23 14:52:00',0,'Proposition Mme Koita le jeudi 17h-19h dès le 29/04','-2',28013,2),(28275,'1',737,0,9,1,'2010-04-26 14:54:00',1,'si pas de retour sur la proposition.','-2',28013,2),(28277,'1',6100,0,3,4,'2010-04-23 14:57:00',0,'','-2',28054,2),(28278,'1',6100,0,3,1,'2010-04-26 17:00:00',0,'ok tout est bien claire. Prévoir un rappel d\'ici une dizaine de jour si pas de nouvelles. envoyer mail comme support pour comparer.','-2',28054,2),(28279,'0',6120,0,4,0,'2010-04-23 15:15:00',0,'23.04: Cette dame est venue à l\'agence, car son aide-ménagère va la quitter en raison des travaux sur Mtp. Elle prenait 2h/sem en la payant directement 10.00€/h à raison de 4 presta/mois (ça lui revenait à 130€/mois). Si a déduction fiscale est intéressée. Il faudra la rappeler lundi 26.04 ds l\'apm.','',0,9),(28553,'1',5825,0,3,1,'2010-05-26 17:07:00',1,'inactif si pas de nouvelles','-2',25542,2),(28281,'1',5925,0,1,1,'2010-04-23 15:22:00',0,'Proposition El Haroussi le lundi ou le vendredi de 11h a 13h;<br />\r\n<br />\r\nCliente pas OK.','-2',27542,2),(28282,'1',6100,0,3,1,'2010-04-23 15:24:00',0,'RDV téléphonique, lundi 26 à 17h.','-2',28054,2),(28283,'1',6039,0,3,5,'2010-04-23 15:26:00',0,'','-2',27287,2),(28727,'1',6039,0,3,1,'2010-04-28 18:09:00',0,'ok à priori c\'est intéressant comme offre. On se rappele demain dans l\'après-midi pour en discuter. Elle aura qu\'un seul petit souci, c\'est avec les clès.','-2',27287,2),(28286,'1',6098,0,3,4,'2010-04-29 15:34:00',0,'SI BC pas recu','-2',28048,2),(28287,'1',5726,0,9,0,'2010-04-23 15:41:00',0,'4H/S. vendredi impérativement. entre 10h et 18h. démarrage pour le vendredi 7 Mai','',0,2),(28288,'1',5726,0,9,1,'2010-05-03 15:42:00',1,'Mise en place','-2',28287,2),(28289,'1',4461,567,4,0,'2010-04-23 15:42:00',0,'annul presta du 27 avril ( appel client) maj soft','',0,10),(28290,'1',1247,482,4,0,'2010-04-23 15:49:00',0,'23.04: Appel de %Mme TALEB m\'informant qu\'elle n\'était pas certaine que le 14.05 elle puisse travailler. Car pont de l\'ascension effectuée par l\'école de ses enfants. Elle a peut que pers ne puisse garder ses enfants. Me demande si elle ne pourrait pas aller chez Mme ESCHENBRENNER le mercredi 12.04 apm au lieu du vendredi.<br />\r\n10.05: Mess rpdr mme taleb pour faire point pour le 14.05','',0,9),(29181,'1',3662,992,4,0,'2010-05-11 14:48:00',0,'11.05: Appel de Mme LARA qui m\'informe que le clt lui a laissé 1 mot pour l\'informer presta tous les 15 jours à compter de ce lundi. Vu VA chgmt de clt<br />\r\n17.05: Mail à Mme BUISSON afin de savoir si presta le 24.06. Rpse elle transfert le mail à M. CARON<br />\r\n18.05: A compter du 8 juin presta le mardi matin avec mme dufay<br />\r\n27.05: Mess à M. CARON pour l\'informer du changement d\'intervenante Mme DAUFAY + savoir si ok pour presta entre midi et 2. MMe DUFAY peut commencer dès ce lundi.<br />\r\n1.06: Pas de nouvelles de M. CARONle relancer afin de savoir si souahite 1 presta le 7.06 entre midi et deux éventuellement + décaller presta VEYRIER<br />\r\n2.06: Relance téléphonique ce jour<br />\r\n3.06: M. CARON a rappelé en m\'informant qu\'il fut en déplacement. Ok pour la mise en place de MMe DUFAY. <br />\r\n4.06/ J e laisse 1 mess au clt pour l\'informer que Mme DUFAY a eut 1 chgmt presta ts les mardi matin en quinzaine sauf que le 8.06 Mme DUFAY a 1 empêchement (pour ne pas lui dire que ns ne possédons pas ses cles à l\'agence). et dc VA la mettrait en place le mercredi 9.06 à 9h. Si clt non présent je lui ai demandé de mettre 1 mess ds carnet de liaison. ','',0,9),(28292,'1',5963,0,3,1,'2010-05-21 15:55:00',1,'INACTIF SI PAS DE NOUVELLES','-2',26563,2),(28293,'1',6010,0,1,1,'2010-05-04 16:05:00',1,'Temps suffisant ou pas ?','-2',27901,2),(28294,'1',6015,0,3,1,'2010-05-21 16:37:00',1,'inactif si pas de nouvelles','-2',27001,2),(28295,'1',6069,0,3,5,'2010-04-26 16:51:00',0,'offre promo','-2',27734,2),(28296,'1',6054,0,3,5,'2010-04-26 16:53:00',0,'offre promo','-2',27429,2),(28297,'1',5890,0,3,1,'2010-05-25 16:53:00',1,'inactif si pas de nouvelle','-2',25959,2),(28298,'1',6052,0,3,1,'2010-05-25 16:56:00',1,'inactif si pas de nouvelles','-2',27423,2),(28299,'0',1210,0,5,0,'2010-04-23 18:05:00',0,'22/04/10 : presta annul par clt. Intervenante n\'a pas eu le message. Presta non facturée','',0,12),(28300,'1',594,0,4,0,'2010-04-23 18:28:00',0,'Alloun absente. LA cliente ne veut pas de remplacement.','',0,2),(28301,'1',3291,0,4,0,'2010-04-23 18:29:00',0,'','',0,2),(28302,'1',3291,0,4,4,'2010-04-23 18:30:00',0,'alloun absente lundi 26 si souhaite remplacement, invité à nous recontacter','-2',28301,2),(28304,'1',3385,0,4,0,'2010-04-23 18:31:00',0,'Alloun absente le 27/04','',0,2),(28305,'1',3385,0,4,4,'2010-04-23 18:31:00',0,'Voulez vous un remplacement?','-2',28304,2),(28481,'0',5723,1223,4,0,'2010-04-26 11:01:00',0,'26.04: Mess rpdr clte suite chq non reçue. Car la clte m\'avait laissé 1 mess m\'informant qu\'elle me l\'avait envoyé au début du mois. Or rien reçu! Dc je lui ai demandé de controler si chq encaissé ou non et d\'y faire opposition si besoin.<br />\r\n29.04: Pas de nouvelle de la clte. Je décalle le suivi<br />\r\n3.05: Pas de nouvelle de la clte dc on a joint à la facture du mois d\'avril pour demande de prélèvement auto.','',0,9),(28307,'1',256,0,4,0,'2010-04-23 18:34:00',0,'ALLOUN ABS LE 27/04','',0,2),(28308,'1',256,0,4,4,'2010-04-23 18:34:00',0,'REMPLACEMENT OU PAS?','-2',28307,2),(28309,'1',256,0,4,1,'2010-04-26 18:36:00',1,'ALORS?','-2',28307,2),(28313,'0',1026,216,1,1,'2010-04-27 13:00:00',1,'','-2',28312,20),(28314,'0',1177,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28315,'0',1177,728,1,1,'2010-04-27 13:00:00',1,'','-2',28314,20),(28316,'0',1634,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28317,'0',1634,371,1,1,'2010-04-27 13:00:00',1,'','-2',28316,20),(28318,'0',1675,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28319,'0',1675,371,1,1,'2010-04-27 13:00:00',1,'','-2',28318,20),(28320,'0',1676,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28321,'0',1676,216,1,1,'2010-04-27 13:00:00',1,'','-2',28320,20),(28322,'0',1722,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28323,'0',1722,216,1,1,'2010-04-27 13:00:00',1,'','-2',28322,20),(28324,'0',2009,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28325,'0',2009,1101,1,1,'2010-04-27 13:00:00',1,'','-2',28324,20),(28326,'0',2012,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28327,'0',2012,728,1,1,'2010-04-27 13:00:00',1,'','-2',28326,20),(28328,'0',2021,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28329,'0',2021,877,1,1,'2010-04-27 13:00:00',1,'','-2',28328,20),(28330,'0',2060,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28331,'0',2060,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28330,20),(28332,'0',2081,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28333,'0',2081,0,1,1,'2010-04-27 13:00:00',1,'','-2',28332,20),(28334,'0',2358,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28335,'0',2358,812,1,1,'2010-04-27 13:00:00',1,'','-2',28334,20),(28336,'0',2412,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28337,'0',2412,0,1,1,'2010-04-27 13:00:00',1,'','-2',28336,20),(28338,'0',2415,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28339,'0',2415,0,1,1,'2010-04-27 13:00:00',1,'','-2',28338,20),(28340,'0',2417,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28341,'0',2417,818,1,1,'2010-04-27 13:00:00',1,'','-2',28340,20),(28342,'0',2431,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28343,'0',2431,812,1,1,'2010-04-27 13:00:00',1,'','-2',28342,20),(28344,'0',2506,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28345,'0',2506,1101,1,1,'2010-04-27 13:00:00',1,'','-2',28344,20),(28346,'0',2539,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28347,'0',2539,1030,1,1,'2010-04-27 13:00:00',1,'','-2',28346,20),(28348,'0',2543,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28349,'0',2543,728,1,1,'2010-04-27 13:00:00',1,'','-2',28348,20),(28350,'0',2749,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28351,'0',2749,818,1,1,'2010-04-27 13:00:00',1,'','-2',28350,20),(28352,'0',2752,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28353,'0',2752,1061,1,1,'2010-04-27 13:00:00',1,'','-2',28352,20),(28354,'0',2779,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28355,'0',2779,216,1,1,'2010-04-27 13:00:00',1,'','-2',28354,20),(28356,'0',2811,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28357,'0',2811,728,1,1,'2010-04-27 13:00:00',1,'','-2',28356,20),(28358,'0',2813,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28359,'0',2813,371,1,1,'2010-04-27 13:00:00',1,'','-2',28358,20),(28360,'0',2835,0,1,0,'2010-04-26 00:47:28',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28361,'0',2835,0,1,1,'2010-04-27 13:00:00',1,'','-2',28360,20),(28362,'0',2985,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28363,'0',2985,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28362,20),(28364,'0',3004,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28365,'0',3004,812,1,1,'2010-04-27 13:00:00',1,'','-2',28364,20),(28366,'0',3025,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28367,'0',3025,994,1,1,'2010-04-27 13:00:00',1,'','-2',28366,20),(28368,'0',3029,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28369,'0',3029,728,1,1,'2010-04-27 13:00:00',1,'','-2',28368,20),(28370,'0',3047,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28371,'0',3047,1030,1,1,'2010-04-27 13:00:00',1,'','-2',28370,20),(28372,'0',3099,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28373,'0',3099,728,1,1,'2010-04-27 13:00:00',1,'','-2',28372,20),(28374,'0',3120,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28375,'0',3120,0,1,1,'2010-04-27 13:00:00',1,'','-2',28374,20),(28376,'0',3122,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28377,'0',3122,0,1,1,'2010-04-27 13:00:00',1,'','-2',28376,20),(28378,'0',3124,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28379,'0',3124,1061,1,1,'2010-04-27 13:00:00',1,'','-2',28378,20),(28380,'0',3164,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28381,'0',3164,728,1,1,'2010-04-27 13:00:00',1,'','-2',28380,20),(28382,'0',3165,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28383,'0',3165,877,1,1,'2010-04-27 13:00:00',1,'','-2',28382,20),(28384,'0',3168,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28385,'0',3168,0,1,1,'2010-04-27 13:00:00',1,'','-2',28384,20),(28386,'0',3185,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28387,'0',3185,216,1,1,'2010-04-27 13:00:00',1,'','-2',28386,20),(28388,'0',3187,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28389,'0',3187,216,1,1,'2010-04-27 13:00:00',1,'','-2',28388,20),(28390,'0',3203,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28391,'0',3203,0,1,1,'2010-04-27 13:00:00',1,'','-2',28390,20),(28392,'0',3206,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28393,'0',3206,216,1,1,'2010-04-27 13:00:00',1,'','-2',28392,20),(28394,'0',3211,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28395,'0',3211,1101,1,1,'2010-04-27 13:00:00',1,'','-2',28394,20),(28396,'0',3249,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28397,'0',3249,0,1,1,'2010-04-27 13:00:00',1,'','-2',28396,20),(28398,'0',3310,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28399,'0',3310,812,1,1,'2010-04-27 13:00:00',1,'','-2',28398,20),(28400,'0',3356,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28401,'0',3356,371,1,1,'2010-04-27 13:00:00',1,'','-2',28400,20),(28402,'0',3389,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28403,'0',3389,0,1,1,'2010-04-27 13:00:00',1,'','-2',28402,20),(28404,'0',3508,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28405,'0',3508,0,1,1,'2010-04-27 13:00:00',1,'','-2',28404,20),(28406,'0',3515,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28407,'0',3515,371,1,1,'2010-04-27 13:00:00',1,'','-2',28406,20),(28408,'0',3581,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28409,'0',3581,1030,1,1,'2010-04-27 13:00:00',1,'','-2',28408,20),(28410,'0',3584,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28411,'0',3584,728,1,1,'2010-04-27 13:00:00',1,'','-2',28410,20),(28412,'0',3597,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28413,'0',3597,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28412,20),(28414,'0',3623,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28415,'0',3623,812,1,1,'2010-04-27 13:00:00',1,'','-2',28414,20),(28416,'0',3649,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28417,'0',3649,728,1,1,'2010-04-27 13:00:00',1,'','-2',28416,20),(28418,'0',3655,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28419,'0',3655,728,1,1,'2010-04-27 13:00:00',1,'','-2',28418,20),(28420,'0',3727,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28421,'0',3727,371,1,1,'2010-04-27 13:00:00',1,'','-2',28420,20),(28422,'0',3753,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28423,'0',3753,0,1,1,'2010-04-27 13:00:00',1,'','-2',28422,20),(28424,'0',3757,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28425,'0',3757,1101,1,1,'2010-04-27 13:00:00',1,'','-2',28424,20),(28426,'0',3816,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28427,'0',3816,812,1,1,'2010-04-27 13:00:00',1,'','-2',28426,20),(28428,'0',3848,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28429,'0',3848,0,1,1,'2010-04-27 13:00:00',1,'','-2',28428,20),(28430,'0',4105,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28431,'0',4105,0,1,1,'2010-04-27 13:00:00',1,'','-2',28430,20),(28432,'0',4114,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28433,'0',4114,0,1,1,'2010-04-27 13:00:00',1,'','-2',28432,20),(28434,'0',4142,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28435,'0',4142,1061,1,1,'2010-04-27 13:00:00',1,'','-2',28434,20),(28436,'0',4182,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28437,'0',4182,994,1,1,'2010-04-27 13:00:00',1,'','-2',28436,20),(28438,'0',4203,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28439,'0',4203,1061,1,1,'2010-04-27 13:00:00',1,'','-2',28438,20),(28440,'0',4311,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28441,'0',4311,1101,1,1,'2010-04-27 13:00:00',1,'','-2',28440,20),(28442,'0',4320,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28443,'0',4320,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28442,20),(28444,'0',4323,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28445,'0',4323,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28444,20),(28446,'0',4355,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28447,'0',4355,1101,1,1,'2010-04-27 13:00:00',1,'','-2',28446,20),(28448,'0',4408,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28449,'0',4408,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28448,20),(28450,'0',4428,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28451,'0',4428,0,1,1,'2010-04-27 13:00:00',1,'','-2',28450,20),(28452,'0',4506,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28453,'0',4506,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28452,20),(28454,'0',4532,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28455,'0',4532,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28454,20),(28456,'0',4534,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28457,'0',4534,877,1,1,'2010-04-27 13:00:00',1,'','-2',28456,20),(28458,'0',4589,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28459,'0',4589,216,1,1,'2010-04-27 13:00:00',1,'','-2',28458,20),(28460,'0',4598,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28461,'0',4598,1104,1,1,'2010-04-27 13:00:00',1,'','-2',28460,20),(28462,'0',4666,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28463,'0',4666,0,1,1,'2010-04-27 13:00:00',1,'','-2',28462,20),(28464,'0',4700,0,1,0,'2010-04-26 00:47:29',0,'Suivi commercial après 90 jours sans suivi.','-2',0,20),(28465,'0',4700,994,1,1,'2010-04-27 13:00:00',1,'','-2',28464,20),(28466,'0',0,371,7,1,'2010-04-26 00:47:29',0,'Compte-rendu visite médicale','-2',0,20),(28467,'0',0,371,7,1,'2010-04-26 13:00:00',1,'','-2',28466,20),(28469,'1',2642,915,4,0,'2010-04-26 09:36:00',0,'Bonjour,<br />\r\nDe plus, nous profitons de l\'occasion pour vous signaler que nous annulons la prestation de Mme TALL du 11 mai 2010.<br />\r\nCordialement<br />\r\nmaj soft','',0,10),(28470,'1',2642,915,4,1,'2010-05-10 09:37:00',1,'annul presta','-2',28469,10),(28471,'1',696,112,4,0,'2010-04-26 09:38:00',0,'Bonjour,<br />\r\nJ\'annule la prestation de Mme Neves à mon domicile pour la date du lundi 3 mai 2010.<br />\r\nCordialement, Mme Plestan<br />\r\nmaj soft','',0,10),(28472,'1',696,112,4,1,'2010-04-30 09:39:00',1,'annul presta','-2',28471,10),(28473,'0',5717,0,4,0,'2010-04-26 09:37:00',0,'CHANGEMENT DE DERNIERE MINUTE POUR METTRE LAOUI A LA PLACE DE HMAMOU CAR LICENCIEMENT ENVISAGE / JE DIS A LA CLIENTE QU ELLE A UN AT DE 3 SEMAINES <br />\r\n27.04: Point Mme LAOUI : Pour elle la presta s\'est bien passée. La clte aurait été satisfaite.<br />\r\nPoint avec Mme PASQUIER qui souhaiterait plus de recul. Elle la trouve moins rapide mais plus efficace peut-être. Souhaite surtout de la stabilité! Je conviens avec la clte de refaire 1 point ds environs 1mois. <br />\r\n26.05: 2ND PQ avec la clte. Elle est trés contente de mme laoui, mais trouve que parfois elle passe 1 peu trop de temps à faire certaines choses. Trop à fond. Faire le point avec mme laoui.','',0,9),(31230,'1',6034,0,1,1,'2010-07-01 11:20:00',0,'Tout s\'est bien passé. Elle revient jeudi et là, elle sera toute seule. On verra.<br />\r\nMerci','-2',30786,2),(28475,'1',4124,0,1,0,'2010-04-26 10:36:00',0,'client content de la prestation de Mme GUY.<br />\r\nil souhaite quelqu\'un la semaine 20 (du 17 au 21 ami) préférence jeudi ou vendredi<br />\r\nsi quelqu\'un comme Mme GUY n\'importe quel jour.','',0,14),(28477,'0',5932,1401,4,0,'2010-04-26 10:53:00',0,'26.04/ Envoie RIB +courrier bque','',0,9),(28478,'1',5881,1349,4,0,'2010-04-26 10:59:00',0,'Merci pour votre message. Je vais voir si je peux arriver plus tard moi aussi au travail et pouvoir la voir à 9h. le premier jour. Je récupérerais les clès vendredi prochain et Madame Cécé n\'aura plus qu a tirer la porte derrière elle.<br />\r\ndonc vous me confirmez démarrage de madame Coulibaly le vendredi 14 à 9h?<br />\r\n <br />\r\nBonne journée ','',0,10),(28479,'1',5881,1349,4,0,'2010-04-26 10:59:00',0,'Démarrage confirmé client','',0,10),(28480,'1',3385,0,4,1,'2010-04-26 10:59:00',0,'Cliente n\'a pas besoin de remplacement, ils sont en travaux et donc ça tombe très bien !','-2',28304,2),(28859,'1',1640,1046,4,0,'2010-05-03 12:28:00',0,'3.05: Mme DUFAY souffre du dos, elle va aller chez le Dr cette apm. Mess Clte pour lui proposer 1 presta mercredi si mme DUFAY peut aller travailler.','',0,9),(28483,'1',744,0,4,0,'2010-04-26 11:03:00',0,'Cliente prévenue prolongation mme Alloun, proposition mme Joseph jeudi 9h-12h, voit avec sa nounou comment elle peut s\'organiser et ns recontacte en fin de journée','',0,2),(28484,'1',744,0,4,1,'2010-04-27 11:04:00',1,'Remplacement jeudi ou pas, si pas de retour ','-2',28483,2),(28487,'0',4067,1273,4,0,'2010-04-26 11:14:00',0,'Bonjour,<br />\r\nEtant en congé, nous vous signalons que nous annulons la prestation du mardi 27/04/10.<br />\r\nMerci de nous en accusé réception.<br />\r\nCordialement. Mr Lepesteur','',0,10),(28486,'1',584,0,1,0,'2010-04-26 11:12:00',0,'REMISE CESU. 60 CHQ D\'UNE VALEURE DE 10€. LE 26/04/10','',0,2),(28488,'1',5737,0,1,0,'2010-04-26 11:14:00',0,'REMISE CESU. 20 CHQ D\'UNE VALEUR DE 13€, SOIT 260€.','',0,2),(28489,'1',3837,1067,4,0,'2010-04-26 11:35:00',0,'26.04: J\'ai eut le clt pour informer que Mme DOUCINE serait absente aujourd\'hui, suite à un problème de VL. Clt pas forcément content. Me demande si j\'avais appelé sa femme. Je lui ai dit que oui, mais que je n\'avais pas pu laisser de message. Je lui ai proposé 1 presta supplémentaire si le souhaitait avec une remplaçante.... A voir s\'il souahite ou non','',0,9),(28490,'1',6122,0,3,0,'2010-04-26 11:50:00',0,'','',0,26),(28491,'1',6122,0,3,5,'2010-04-26 11:50:00',0,'','-2',28490,26),(28492,'1',6122,0,3,4,'2010-04-26 11:51:00',0,'','-2',28490,26),(28493,'1',6122,0,3,4,'2010-04-28 11:51:00',0,'Message invitant au rappel','-2',28490,26),(28494,'1',2025,429,4,0,'2010-04-26 11:55:00',0,'26.04: Suite vol de son sac à main, j\'envoie nouvelle carte à Mme SAMPER','',0,9),(28495,'1',6006,0,3,1,'2010-05-03 11:56:00',1,'Inactif si pas de news','-2',26987,26),(28496,'1',6057,0,3,1,'2010-05-03 11:59:00',1,'Inactif si pas de news','-2',27457,26),(28497,'1',6060,0,3,1,'2010-05-03 12:03:00',1,'Inactif si pas de news','-2',27547,26),(28498,'1',6012,0,3,1,'2010-05-03 12:09:00',1,'Inactif si pas de news','-2',26984,26),(28499,'1',5929,0,3,1,'2010-05-03 12:11:00',0,'Inactif si pas de news','-2',26319,26),(28500,'1',6058,0,3,1,'2010-05-03 12:13:00',1,'Inactif si pas de news','-2',27460,26),(28501,'1',5988,0,3,1,'2010-05-03 12:15:00',1,'Inactif si pas de news','-2',26823,26),(28502,'0',6085,0,1,0,'2010-04-26 12:18:00',0,'La première prestation s\'est bien passée. Elle est arrivée en retard mais surement parce qu\'elle a eu du mal à trouver. Sinon, RAS. (Ils ont échangé leur numéro de tél pour pouvoir se joindre)','',0,26),(28503,'1',5831,0,1,1,'2010-05-05 12:21:00',0,'Suite 3ème prestation','-2',27476,26),(28504,'0',4013,0,1,0,'2010-04-26 12:23:00',0,'NOUVELLE COORDONNÉE : <br />\r\nRÉSIDENCE DU PARC FLEURI - BÂTIMENT A<br />\r\n37 RUE DU DOCTEUR GUICHARD<br />\r\n49000 ANGERS<br />\r\n<br />\r\n02.41.22.19.23','',0,14),(29161,'1',6191,0,3,0,'2010-05-11 11:13:00',0,'','',0,26),(28506,'1',5322,0,1,1,'2010-05-19 12:25:00',0,'RAS. Est très contente','-2',27687,26),(28507,'1',1912,0,4,0,'2010-04-26 12:47:00',0,'Mme ESENE abs le 28/04','',0,2),(28508,'1',1912,0,4,1,'2010-04-26 12:48:00',0,'Msg laissé sur port cliente pour informer abs mme Esene + proposition remplacement => invitée à ns recontacter si souhaite un remplacement','-2',28507,2),(28509,'1',2655,0,4,1,'2010-04-26 12:50:00',0,'Client ok pour remplacement','-2',28269,2),(28511,'1',4776,0,4,1,'2010-04-26 13:02:00',0,'Cliente impossible à joindre, doit être à l\'étranger. SMS envoyé : Bonjour, mme Beye sera absente ce mercredi car elle sera en congés. Nous n\'arrivons pas à vous joindre pour vous proposer un remplacement, nous avons une intervenante disponible vendredi après-midi. Merci de nous faire un retour. Cdlt, Magalie Garnier','-2',28122,2),(28514,'1',605,0,1,0,'2010-04-26 13:18:00',0,'Madame LAUZEILLE Delphine<br />\r\nPortable : 06 62 15 45 54 <br />\r\n<br />\r\nDésire que vous la rappeliez concernant l\'intervention de ce vendredi.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 26 avril 2010 à 09:52<br />\r\n','',0,2),(28513,'1',2225,0,4,4,'2010-04-26 13:05:00',0,'2eme msg laissé pour remplacement pdt congés mme Beye','-2',28126,2),(28515,'1',605,0,1,1,'2010-04-26 13:19:00',0,'Msg laissé sur port cliente l\'invitant à ns recontacter directement','-2',28514,2),(28516,'1',3355,7,5,0,'2010-04-26 13:43:00',0,'Madame BOULARD Ségolène<br />\r\nDomicile : 01 44 83 95 20 Portable : 06 60 71 88 57<br />\r\n75017 PARIS 17<br />\r\n<br />\r\nURGENT !!!! <br />\r\n<br />\r\n Mme Camara est sur place pour faire le ménage mais elle n\'a pas la clé pour ouvir la boite aux lettres ou se trouve la clé de la maison son téléphone est le 06.76.29.53.36- et apparemment c\'est Mme Garnier qui à la clé.<br />\r\nMerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le lundi 26 avril 2010 à 11:15<br />\r\n','',0,2),(28517,'1',3355,0,5,4,'2010-04-26 13:43:00',0,'Msg laissé sur port cliente pour expliquer que la clé de BL a bien été remise à mme Camara la semaine dernière par BO, mais étant donné qu\'elle a plusieurs remplacements cette semaine elle a du mélanger les clés. Mme Camara passe au bureau cet AM pour que l\'on vérifie ensemble les clés en sa possession, et regardera chez elle ce soir si jamais elle n\'avait pas la clé. Tenir informée la cliente et replanifier la presta merc AM avec mme Moreira.','-2',28516,2),(28518,'1',3355,0,5,1,'2010-04-26 18:47:00',1,'Clé retrouvée ou non ?','-2',28516,2),(28520,'1',2022,494,7,6,'2010-04-26 13:54:00',0,'Suite au ctrl : pas de javel chez cliente suite au réclamation d\'un tapis. Sur les tâches a effectué ce jour: Les vitres + encadrement intérieur, extérieur.Salon à fond(tout déplacer). La salle de bain: nettoyage des joints du carrelage du sol. + poussière et aspirateur partout. 3h de presta.','-2',28519,10),(28521,'0',820,401,7,0,'2010-04-26 14:22:00',0,'13/04/10 : sal. abst = -4h','',0,12),(28522,'0',1695,401,7,0,'2010-04-26 14:23:00',0,'13/04/10 : annul sal. abst = -2h','',0,12),(28524,'0',5498,0,4,0,'2010-04-26 14:34:00',0,'SUITE DERNIERE PRESTATION LA CLIENTE PREFERE ARRETER SON CONTRAT','',0,9),(28525,'1',22,0,1,6,'2010-04-26 14:40:00',0,'BO: Depuis 2007 ils sont passés à 4h/s (au lieu de 3h) sur la demande de Mme Dupros.<br />\r\nDepuis cette dame, presque toutes les suivantes ont fait remarquer au client que 3h étaient suffisantes.<br />\r\nNous avons fait le tour ensemble avec Bennet et avons convenus qu\'en effet 2h30min de ménage étaient nécessaires et 30min de repassage suffisaient.<br />\r\nLe client va donc passer à 3h/s régulièrement et prendra 2h par mois pour faire toutes les vitres.<br />\r\n<br />\r\n','-2',28523,2),(28526,'1',22,0,1,2,'2010-04-26 14:48:00',0,'Envoi d\'un carnet de liaison','-2',28523,2),(29159,'0',1000,0,4,0,'2010-05-11 10:43:00',0,'cliente doit nous reconfirmer si prestation le 1 juillet','',0,14),(29054,'1',4730,0,1,5,'2010-05-07 14:22:00',0,'Bonjour,<br />\r\n<br />\r\nJe reviens vers vous afin de m’assurer de votre satisfaction concernant la prestation réalisée hier par mme Koita.<br />\r\n<br />\r\nPar ailleurs, le jeudi 13 mai étant férié et non travaillé, souhaitez-vous que votre prestation soit replanifiée le vendredi 14, mme Koita ayant une disponibilité l’après-midi.<br />\r\n<br />\r\nJe reste à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',27824,2),(28527,'0',0,1449,7,1,'2010-04-26 15:13:03',0,'Vérification des références','-2',0,10),(28528,'0',0,1449,7,1,'2010-04-26 15:00:00',1,'','-2',28527,10),(28529,'1',2112,1349,7,0,'2010-04-26 15:17:00',0,'','',0,10),(28530,'1',2112,1349,7,6,'2010-04-26 15:17:00',0,'Suite à mon ctrl : Interv avez nettoyé la cuisine et le salon quand la fille et une amie se sont fait à manger et on resalie la cuisine et le tapis du salon.<br />\r\nIntervenante a bien réalisé les tâches de sa prestation mais n\'a pas nettoyé derrière les salissures des filles.','-2',28529,10),(28531,'0',2028,657,4,0,'2010-04-26 15:29:00',0,'annul presta congé clt 4 & 6 mai ( appel téléphonique) <br />\r\nmaj soft','',0,10),(28532,'1',2225,0,4,1,'2010-04-26 15:44:00',0,'Ne veut pas de remplacement','-2',28126,2),(28533,'1',4971,1398,7,0,'2010-04-26 16:07:00',0,'','',0,10),(28534,'1',4971,1398,7,6,'2010-04-26 16:07:00',0,'ctrl : Fait le point chez clt pour organisation et rangement.','-2',28533,10),(28535,'1',858,233,7,0,'2010-04-26 16:09:00',0,'','',0,10),(28536,'1',858,233,7,6,'2010-04-29 16:09:00',0,'','-2',28535,10),(28537,'1',3414,853,7,0,'2010-04-26 16:11:00',0,'','',0,10),(28538,'1',3414,853,7,6,'2010-04-28 11:00:00',0,'','-2',28537,10),(29125,'1',741,273,7,6,'2010-05-06 12:30:00',0,'Mise en place de prestation + remise des clés.','-2',29124,10),(29124,'1',741,273,7,0,'2010-05-10 11:54:00',0,'','',0,10),(28541,'1',6126,0,4,0,'2010-04-29 16:17:00',0,'26.04: Appel prospect intéressé par 2h ou 2h30 de presta/sem.<br />\r\nle client veut commencer par 2h de préférence en fin de semaine jeudi toute la journée ou vendredi matin dès que possible ; voir qui on peut mettre<br />\r\n3.05: Je pense à Mlle AKKANI le jeudi apm même créneau que M. BRETIGN4.05: Suite point VA on va mettre Mlle AKANNI pdt 1 mois, puis mme DURAFY en juin. Clt ok pour mise ne place ce jeudi à 13h20.<br />\r\n7.05: Mess rpdr Mlle AKKANI pour faire point qualité. J\'ai eu tle clt qui est dsn l\'ensemble satisfaite. Elle n\'a pas fait l\'étagère de la sdb. Clt aimerait qu\'elle soit faite 1 presta sur 2.Atn balai à frange = traces ds séjour. Va essayer d\'aller acheté balai VELEDA. Rappel que le 20.05 = 3h de presta. Qd Mme dufay PRENDRA ce nouveau clt il aimerait avoir des presta le vendredi matin.<br />\r\n7.05: Mlle AKKANI a rappelé cela c\'est bien passé','',0,9),(28550,'1',5737,0,4,0,'2010-04-26 17:04:00',0,'Cliente informée abs mme Tavares 14/05','',0,2),(28551,'1',5737,0,4,5,'2010-04-26 17:04:00',0,'Bonjour,<br />\r\n<br />\r\nJe vous informe que la prestation du vendredi 14 mai ne pourra pas être assurée par mme Tavares car elle doit se rendre au Portugal pour ses papiers d’identité. Si vous souhaitez avoir un remplacement, n’hésitez pas à revenir vers nous afin que l’on puisse planifier votre prestation.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28550,2),(28552,'1',6076,0,3,1,'2010-04-26 17:04:00',0,'on à personne malheureusement.<br />\r\nDésolé.','-2',27809,2),(28554,'1',6100,0,3,1,'2010-05-06 17:19:00',1,'alors?','-2',28054,2),(28555,'1',6100,0,3,5,'2010-04-26 17:20:00',0,'','-2',28054,2),(28558,'1',5762,0,3,1,'2010-05-26 17:28:00',1,'inactif si pas de nouvelles','-2',25051,2),(28559,'1',3582,1321,4,0,'2010-04-26 17:28:00',0,'26.04: Appel de M.DALMAS m\'informant qu\'à compter de jeudi prochain presta sur villeneuve les maguelonne. Mess à Mlle SCHMITT','',0,9),(28560,'0',5863,0,1,0,'2010-04-26 19:05:00',0,'26/04/10 : envoi do pr prel.','',0,12),(28561,'1',5484,0,4,5,'2010-04-26 19:21:00',0,'Bonsoir Magali, <br />\r\nCela ne pose aucun problème, nous la reverrons normalement la semaine suivante et n\'aurons pas besoin de remplacement pour le vendredi 14. <br />\r\nCordialement, <br />\r\nAmandyne Gwisdak','-2',28548,2),(28562,'0',1580,0,7,0,'2010-04-27 09:27:00',0,'11/05/10 : presta de 13h30 à 16h30 à la De de intervenante (BOTELHO)','',0,12),(28564,'1',6128,0,4,0,'2010-04-27 11:15:00',0,'27.04: Prospect interessée par 3h toutes les sem. sauf le mercredi<br />\r\n30.04 : message répondeur proposant mme laoui le mardi am de 13h à 16h avec une mise en place le mardi 4.05 le matin car je ne suis pas dispo l\'am mais si client ok il faudra décaler mme tsakanias<br />\r\n4.05: Appel de la clte afin de savoir si 1 agence M&C intervenait sur le grau du roi (30)? Je lui ai répondu que non. La clte fut trés satisfaite de la presta de Mme LAOUI : souriante, aimable, a pu faire 1 peu de repassage pour cette première presta','',0,9),(28565,'0',3171,0,7,0,'2010-04-27 11:25:00',0,'25/03/10 : évaluation de intervenante (ROLLAND) en fin de presta. Courrier le 27/03/10. Résultat pas satisfaisant<br />\r\n22/04/10 : suis passée c/o clt suite à son déménagement. <br />\r\n22/04/10 : intervenante (ROLLAND) évaluée (3h) par BALAN.','',0,12),(28591,'1',171,1435,7,0,'2010-04-21 11:40:00',0,'','-2',0,2),(28567,'1',2104,0,1,1,'2010-04-27 11:39:00',0,'Envoi duplicata','-2',28200,2),(28568,'1',737,0,9,1,'2010-04-27 12:01:00',0,'OK Rakotomanana vend 16h-18h. Semaine précédente mme Aidara, n\'a pas eu le tps de tt faire en 2h => 2 chbres, salon, salle à manger, wc, sdb, cuisine en 1h30 (poussières et sols) + 5 chemises sur cintres en 30\'\' => ménage nécessite 2h (cliente OK va voir pour donner moins de choses à la nouvelle intervenante)','-2',28013,2),(28569,'1',5726,0,3,5,'2010-04-27 12:06:00',0,'CLI:<br />\r\n<br />\r\n<br />\r\nBonjour,<br />\r\nMerci.<br />\r\nTrès cordialement,<br />\r\nPatricia Marseglia<br />\r\n01 44 43 73 82<br />\r\nMobile 06 21 33 54 72<br />\r\nE-mail : patricia.marseglia@conseil.publicis.fr<br />\r\n','-2',24748,2),(28570,'1',5794,0,3,1,'2010-05-27 12:09:00',1,'inactif si pas de nouvelles','-2',25331,2),(28571,'1',5957,0,3,1,'2010-05-27 12:13:00',1,'INACTIF SI PAS DE NOUVELLES','-2',26512,2),(28572,'1',6001,0,3,1,'2010-05-27 12:20:00',1,'INACTIF SI PAS DE NOUVELLES','-2',26873,2),(28573,'1',0,1214,1,1,'2010-04-27 12:41:00',0,'Point fait avec mme Miroud : appt très gd, va voir suite à la presta de jeudi si du temps en plus est nécessaire (30\'\' ou 1h). La cliente l\'a contactée pour lui dire qu\'elle était très contente de son travail et pour savoir si elle voulait rajouter 1h, mme Miroud lui a dit qu\'elle allait voir par la suite car ce n\'était que le début.','-2',27901,2),(28575,'1',6014,0,3,1,'2010-05-27 13:15:00',1,'inactif si pas de nouvelles','-2',26998,2),(28576,'1',5946,0,9,1,'2010-04-27 13:14:00',0,'Avait bien reçu le msg de BO, ne lui a pas répondu car n\'était pas chez lui, n\'a pas eu de retour de sa femme mais est OK pour débuter les presta le merc 13h-15h à partir du 28/04 avec mme Dramé, il sera présent. Envoie BC aujourd\'hui (prêt depuis 10 jrs mais ne l\'a tjs pas envoyé). Client foutiste !!!','-2',27118,2),(28577,'1',5946,0,1,0,'2010-04-27 13:17:00',0,'','',0,2),(28578,'1',5946,0,1,5,'2010-04-29 13:18:00',0,'Point suite 1ere presta cf mail du 28/04','-2',28577,2),(28819,'1',6102,0,3,4,'2010-04-30 16:07:00',0,'','-2',28063,2),(28580,'1',6069,0,3,1,'2010-05-27 13:29:00',1,'inactif si pas de nouvelles','-2',27734,2),(28581,'1',5914,0,3,1,'2010-05-27 13:38:00',1,'inactif si pas de nouvelles','-2',26145,2),(28582,'1',6054,0,3,1,'2010-05-27 13:41:00',1,'inactif si pas de nouvelles','-2',27429,2),(28583,'1',3355,0,5,4,'2010-04-27 13:50:00',0,'Mme Camara n\'a pas retrouvé la clé de BL, BO est certain de lui avoir donné ... Les clients ont-ils un double ? Peut-on récupérer une autre clé pour que la presta de cette semaine puisse avoir lieu => à titre de dédommagement, 3h de presta offertes','-2',28516,2),(28584,'1',3355,0,5,1,'2010-04-27 18:52:00',1,'Msg reçu ou non ? Possibilité de mettre une clé à disposition de mme Moreira pour qu\'elle puisse assurer la presta de demain ?','-2',28516,2),(28585,'0',2716,1140,4,0,'2010-04-27 14:14:00',0,'client annule tous le mois de mai + le 4/06 reprise le 11/06/10<br />\r\nprévenir lynda','',0,14),(28815,'1',4908,1433,7,0,'2010-04-30 15:50:00',0,'MESSAGE REPONDEUR PANDIER ET CLIENTE POUR FAIRE LE POINT SUR PREMIERE PRESTA / VOIR AVEC INTERVENANTE SI PEUT ASSURER UN REMPLACEMENT LA SEMAINE DU 13.05 ET RAPPELER LA CLIENTE<br />\r\n3.05/ mME RZNIAK fut contente de sa 1ère presta. Mais atn baignoire mal nettoyée.<br />\r\n3.05: Mess rpdr Mlle PANDIER ce jour pour informer presta rzaniak','',0,9),(28587,'1',220,16,7,0,'2010-04-14 16:00:00',0,'','-2',0,2),(28588,'1',220,16,7,6,'2010-04-14 16:00:00',1,'Menage; 4her.<br />\r\nLa cuisin;<br />\r\nPlane de travail,petite electromenage,grose electromenage,objet,placard,et sol bien nettoye,bien nettoye.<br />\r\n1 mer SDB et WC;<br />\r\nBenoir,etager,chmppoin,mirrior,sol,bien fait mais sur le parfem et cream il y\'avais de poussier donc je demande elle a fait. wc interrier et exterrier bien fait.<br />\r\nLa salon;<br />\r\nPoussier bien fait,aspirature bien passer et tout bien arranger.<br />\r\nChambre 1,2,3 poussier bien fait ,lit bien aranger et bien passer le aspirature.<br />\r\n2em SDB et WC;Sur le mirroir il y\'avais de quel que tach je demande elle a nettoye.Le rest bien fait.<br />\r\nElle travail bien .<br />\r\n','-2',28587,2),(28589,'1',207,413,7,0,'2010-04-12 17:40:00',0,'','-2',0,2),(28590,'1',207,413,7,6,'2010-04-12 17:40:00',1,'Le repassage bien fait.1her<br />\r\nLe menage;1 her<br />\r\nNormalmoent 2 her repassage Lundi et vendradi 2 her menage.<br />\r\nLa cuisin bien fait ,plane de travail ,petit electromenager,gros electromenager, sol.<br />\r\nSDB;WC;Bien fait ,benoir,robinetary,mirrior,etager,champpoian,et wc interier et <br />\r\nexterrier,sol.<br />\r\nChambre; poussier bien fait mais sur le lit il y\'avais de poussier donc je demande de passer le aspirature elle a fait.<br />\r\nElle travail bien et prene le inersetive pour fair le travail bien.<br />\r\n','-2',28589,2),(28592,'1',171,1435,7,6,'2010-04-21 11:40:00',1,'Le repassage;<br />\r\n5 chemise a repasser sa va.Mais le client demand pas de repassage donc je mande a le place de repassage pour fair le vitre ,frigo et fair a fond une piece tout le jour.<br />\r\nLe menage;<br />\r\nLe cuisin;Il y\'avais de tach de cafe sur le placard je mande de nettoye elle a fait.Plande de travail, objet,petit electro,sol, poubelle contener bien nettoye.Il y\'avais de poussier sur le botail de sur le etager elle a fait.<br />\r\nLa salon;<br />\r\nSur le photo il y\' avais de poussier je demande elle a fait.Le rest bien fait le poussier et passer le aspirature.<br />\r\nSDB;Benoir,mirrior,sol bien fait.<br />\r\nwc;sa va.<br />\r\nChambre ;Bien fait le poussier ,aranger le lit et bien passer le aspirature.<br />\r\nNB. Il faul controle chez autre client.<br />\r\n','-2',28591,2),(28593,'1',3493,1150,4,0,'2010-04-27 14:48:00',0,'27.04: La clte m\'informe qu\'à compter du 10.05 elle souhaite des presta ts les 15 jours, car son mari part pdt plusieurs mois en déplacement professionnel.<br />\r\nElle annule juillet et août mais re-confirmera les dates exactes.','',0,9),(28594,'1',5718,0,4,0,'2010-04-27 14:50:00',0,'Cliente informée abs mme Rakotomanana le 03/05 => proposition 2*3h le 29/04 et 06/05','',0,2),(28595,'1',5718,0,4,1,'2010-04-28 16:52:00',1,'Relance si pas retour suite proposition 2*3h','-2',28594,2),(28596,'1',5711,1416,7,0,'2010-04-21 10:30:00',0,'','-2',0,2),(28597,'1',5711,1416,7,6,'2010-04-21 10:30:00',1,'Le repassage 1her.Je ne pas reste pour regarde le qualite de repassage parce que je vu 2em controle a 11h 30.<br />\r\nMenage.<br />\r\nCuisin bien fait a fond;Placard 1&2,courelage,plane de tavail,objet,petite electro;grose electro et sol.<br />\r\nLa salon que de aspirature bien fait.<br />\r\nSDB;Bien nettoye le calker dans le douch,robinetary et bien paser le aspirature.<br />\r\nElle fair le menage bien,elle est energetic.Mais il faul controle chez autre client.','-2',28596,2),(28914,'0',5498,0,4,0,'2010-05-04 15:28:00',0,'j\'informe le client suite au cas de M.Foucher qu\'elle peut appeler l\'émetteur de ses cesu pour faire opposition. apparemment l\'émetteur lui a dit que ce n\'était pas possible !!','',0,9),(28600,'1',6018,0,3,1,'2010-04-30 15:11:00',0,'Sa demande est toujours d\'actualité, mais pas dans l\'immédiat. Effectivement elle à des impératifs avant et elle souhaite qu\'on reprenne contact avec elle à la fin du mois car elle aura davantage de temps pour s\'occuper de la partie ménage. ','-2',27008,2),(28601,'1',6018,0,3,4,'2010-04-27 15:11:00',0,'','-2',27008,2),(28602,'1',6111,0,9,1,'2010-04-27 15:08:00',0,'Pers à proposer pr le moment sur le créneau souhaité, très restrictif pour trouver une intervenante, n\'y a-t-il pas d\'autres possibilités ? Faire des propositions et verra avec sa compagne si c\'est bon ou pas. <br />\r\n<br />\r\nProposition mme Rakotomanana vend 12h-15h ','-2',28155,2),(28603,'0',5972,104,5,0,'2010-04-27 15:13:00',0,'27.04: Mme HMAMOU a appelé l\'agence pour m\'informer qu\'elle avait cassé 1 chaise plastique enfant \"dora l\'exploratrice\".<br />\r\n27.04: Mess rpdr clte pour informer incident à son dom.<br />\r\n28.04: La clte m\'a rappelée. Ce sont les deux pieds latéraux que Mme HMAMOU a cassé. La clte m\'a dit qu\'elle avait acheté cela il y a 2 ans environs. Je lui ai dit que j\'en avais vu à Intermarché. Elle va y aller d\'ici qlq jours. Puis ns adressera sa facture.<br />\r\nSino côté prestation elle est contente de Mme HMAMOU. Elle prend des initiatives, plus mature. Par contre elle n\'aurait pas passé l\'aspi ds escalier.<br />\r\n25.05: Tjrs pas de facture. Je mets en suspens mon suivi. VA remboursera à réception de la facture<br />\r\n','',0,9),(28604,'1',6111,0,9,1,'2010-04-27 15:15:00',0,'Client OK pour le vend à partir du 30/04. Sera présent lors de la 1ere presta, lui remettra la clé de BL, souhaite un courrier mentionnant le don de clé à l\'intervenante.','-2',28155,2),(28605,'1',6111,0,1,0,'2010-04-27 15:17:00',0,'','',0,2),(28606,'1',6111,0,1,5,'2010-05-03 15:17:00',0,'Point suite 1ere presta + courrier transmission clé BL:<br />\r\n<br />\r\n<br />\r\nBonjour Monsieur Elloy, <br />\r\n<br />\r\n<br />\r\nLa première prestation de Mademoiselle Rakotomanana s\'est déroulée vendredi dernier, je vous invite à nous faire un retour afin de savoir si dans l\'ensemble cette première prestation s\'est bien passée. <br />\r\n<br />\r\n<br />\r\nNous sommes à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\n <br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com<br />\r\n','-2',28605,2),(28739,'1',5711,1416,7,2,'2010-04-28 19:16:00',0,'Mme DRAME Koita<br />\r\n18 passage des Neiges d’Antan<br />\r\n95800 Cergy<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 28 avril 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 21 avril 2010 par BENNET SAMARAKOON chez Madame VILMINT.<br />\r\n<br />\r\nLes tâches réalisées lors de cette prestation étaient de bonne qualité.<br />\r\n <br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et l’énergie mise à contribution pour réaliser un maximum de tâches dans le temps imparti. Nous vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28596,2),(28608,'1',6132,0,4,0,'2010-04-27 15:57:00',0,'27.04: Prospect intéressé par 2 ou 3h/sem.<br />\r\n10.05: Appel de la clte qui souhaite avoir des presta le jeudi n\'importe quand. MIse en place que la sem. prochaine car le 13.05=ascension. <br />\r\n11.05: Mme FLEURY ne veut pas changer de jour. Qui mettre?<br />\r\n14.05: On ne pourra pas mettre mme boyer car sa cliente mme fleury ne souahite pas changer de jour.<br />\r\n17.05: j\'i eut la clte pour me lui proposer mme difai le jeudi de 8/10h ou le mme boyer le vendredi matin ou mercredi. La clte doit voir cela avec son amie.<br />\r\n18.02: Clte ok. Démarrage le 27.04.10 avec mme difai<br />\r\n27.05/ Mess de VA m\'informant qu\'elle avait oublié d\'informer Mme DIFAI de se présenter seule à ce rdz-vs. J\'ai appelé la clt pour ns en excuser','',0,9),(30383,'1',2595,1001,6,0,'2010-06-03 11:28:00',0,'Congés été 2010<br />\r\n<br />\r\npeut être du 15/07 au 15/08','',0,10),(28610,'0',0,1450,7,1,'2010-04-27 16:18:41',0,'Vérification des références','-2',0,10),(28611,'0',0,1450,7,1,'2010-04-27 15:00:00',1,'','-2',28610,10),(28612,'0',0,1451,7,1,'2010-04-27 16:28:50',0,'Vérification des références','-2',0,23),(28613,'0',0,1451,7,1,'2010-04-27 15:00:00',1,'','-2',28612,23),(28614,'1',6000,0,3,4,'2010-04-27 16:27:00',0,'','-2',26870,2),(28615,'1',6000,0,3,5,'2010-04-30 16:29:00',0,'offre promo','-2',26870,2),(28616,'1',3355,0,5,1,'2010-04-27 16:41:00',0,'Pas de souci, ça arrive. Elle refait faire une clé aujourd\'hui en sortant de son travail et BO passera la récupérer après son rdv','1',28516,2),(28619,'1',5718,1424,7,0,'2010-04-26 15:30:00',0,'','-2',0,2),(28620,'1',5718,1424,7,6,'2010-04-26 15:30:00',1,'Le repassage;<br />\r\n5 T shirt,2 pentalon et 2 chemis.<br />\r\nLe repassage bien fait mais longe.Il faut former pour etre rapied.<br />\r\nMenage elle fair bien mais il faut controle chez autre client pour savoir exactement comment elle travail parce que chez cette client ily\'avais pas beaucoup de menage.','-2',28619,2),(28623,'1',2858,0,2,0,'2010-04-27 17:35:00',0,'Msg : relance fact impayées jan, fev, mars => 888€','',0,2),(28624,'1',2858,0,2,1,'2010-05-11 17:35:00',1,'2eme relance si rglt pas reçu','-2',28623,2),(28625,'1',744,0,4,1,'2010-04-27 17:39:00',0,'Msg laissé sur port cliente pour confirmer remplacement jeudi','-2',28483,2),(28656,'1',744,0,4,1,'2010-04-27 20:16:00',0,'Ne souhaite pas de remplacement car organisation difficile avec la nounou','-2',28483,2),(28627,'1',4482,0,2,0,'2010-04-27 17:42:00',0,'Msg : relance fact impayées janv, fev, mars => 627€','',0,2),(28628,'1',4482,0,2,1,'2010-05-04 17:43:00',1,'2eme relance si rglt pas reçu','-2',28627,2),(28629,'1',2475,0,2,0,'2010-04-27 17:46:00',0,'Client relancé pour fact impayées fev, mars (333€) => Ok s\'en occupe ce soir (c\'est une très bonne idée de l\'avoir relancé !)','',0,2),(28630,'1',2475,0,2,1,'2010-05-11 17:46:00',1,'Relance si rglt pas reçu','-2',28629,2),(28631,'1',165,0,2,0,'2010-04-27 17:49:00',0,'Msg : relance fact impayées fev, mars => 312€','',0,2),(28632,'1',165,0,2,1,'2010-05-11 17:50:00',1,'2eme relance si rglt pas reçu','-2',28631,2),(28633,'1',73,0,1,0,'2010-04-27 17:52:00',0,'Cliente relancée pour fact impayées fev, mars => 333€. OK s\'en occupe ce soir','',0,2),(28634,'1',73,0,1,1,'2010-05-07 17:53:00',1,'Rappel si rien reçu','-2',28633,2),(28635,'0',0,1452,7,1,'2010-04-27 18:13:31',0,'Vérification des références','-2',0,46),(28636,'0',0,1452,7,1,'2010-04-27 15:00:00',1,'','-2',28635,46),(28637,'1',1262,0,2,0,'2010-04-27 18:23:00',0,'Msg : relance fact impayées fev, mars => 494€','',0,2),(28662,'1',4776,0,4,1,'2010-04-28 08:47:00',0,'SMS cliente : ne souhaite pas de remplacement. Est-ce possible de prévoir 3h de presta le 5/5 avec mme Beye ?','-2',28122,2),(28639,'1',219,0,1,0,'2010-04-27 18:26:00',0,'Cliente relancée pour fact impayées janv, fev, mars => 399€. Lui renvoyer par mail.','',0,2),(28640,'1',219,0,1,1,'2010-05-11 18:27:00',1,'Relance si rglt pas reçu','-2',28639,2),(28641,'1',219,0,1,5,'2010-04-27 18:34:00',0,'Bonsoir,<br />\r\n<br />\r\nSuite à notre échange téléphonique de ce jour, vous trouverez ci-joint les factures de janvier, février, mars qui restent impayées à ce jour.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28639,2),(28642,'1',1857,0,2,0,'2010-04-27 18:38:00',0,'SMS (client injoignable, à l\'étranger) : relance fact impayées dec 09-mars 10 => 682,50€<br />\r\n<br />\r\nBonsoir, à ce jour le solde de vos factures Ménage et Compagnie s\'élève à 682,50€, ce qui couvre la période de décembre 2009 à mars 2010. Merci de bien vouloir procéder au règlement de ces factures dans les plus brefs délais. Cdlt, Magalie Garnier','',0,2),(28643,'1',1857,0,2,1,'2010-05-11 18:39:00',1,'2eme relance si rglt pas reçu','-2',28642,2),(28644,'1',887,0,2,0,'2010-04-27 18:43:00',0,'Msg : relance fact impayées fev, mars => 518€','',0,2),(28645,'1',887,0,2,1,'2010-05-11 18:43:00',1,'2eme relance si rglt pas reçu','-2',28644,2),(28646,'1',1561,0,2,0,'2010-04-27 18:46:00',0,'SMS (client injoignable, à l\'étranger) : relance fact impayées janv-mars => 823€<br />\r\n<br />\r\nBonsoir, à ce jour le solde de vos factures Ménage et Compagnie s\'élève à 823€, ce qui couvre la période de janvier à mars 2010. Merci de bien vouloir procéder au règlement de ces factures dans les plus brefs délais. Cdlt, Magalie Garnier','',0,2),(28647,'1',1561,0,2,1,'2010-05-11 18:47:00',1,'2eme relance si rglt pas reçu','-2',28646,2),(28648,'1',1330,0,2,0,'2010-04-27 18:50:00',0,'Msg : relance fact impayées fev, mars => 513€','',0,2),(28649,'1',1330,0,2,1,'2010-05-04 18:50:00',1,'2eme relance si rglt pas reçu','-2',28648,2),(28650,'1',1391,0,2,0,'2010-04-27 18:53:00',0,'Msg : relance fact impayées fev, mars => 351€','',0,2),(28651,'1',1391,0,2,1,'2010-05-04 18:53:00',1,'2eme relance si rglt pas reçu','-2',28650,2),(28652,'1',983,0,1,0,'2010-04-27 18:55:00',0,'Msg : relance fact impayées fev, mars => 518€','',0,2),(28653,'1',983,0,1,1,'2010-05-11 18:56:00',1,'2eme relance si rglt pas reçu','-2',28652,2),(28654,'1',580,0,1,0,'2010-04-27 19:01:00',0,'Client relancé pour fact impayées + pas retour de sa femme suite mail pour arrêt Pereira => en discute avec sa femme et lui demande de faire un retour par mail','',0,2),(28655,'1',580,0,1,1,'2010-05-11 19:20:00',1,'2eme relance si pas de retour','-2',28654,2),(28657,'1',2104,7,5,0,'2010-04-27 21:47:00',0,'Msg de mme CAMARA pour dire qu\'elle a cassé le cache d\'un brûleur de la gazinière chez mme ROGER lors de la presta de ce jour. A laissé un mot à la cliente avec son n° de tel mais la cliente ne l\'a pas contactée, donc elle risque de ns appeler demain.','',0,2),(28659,'1',1262,0,2,1,'2010-04-27 19:22:00',0,'Envoie son rglt, s\'excuse pour le retard (elle avait le chq sur elle depuis 1 semaine !)','-2',28637,2),(28660,'1',1262,10,1,0,'2010-04-27 19:53:00',0,'Msg cliente : très satisfaite des presta de mme Berradja, souhaite savoir si elle a une dispo ds son planning pour continuer avec elle','',0,2),(28661,'1',1262,0,1,1,'2010-04-28 10:24:00',1,'Pas possible de garder mme Berradja, plus de dispo ds son planning','-2',28660,2),(28663,'1',4776,893,4,1,'2010-05-03 08:48:00',1,'Possible ou pas de faire 3h le 5/5','-2',28122,2),(28664,'1',2387,600,4,0,'2010-04-28 08:48:00',0,'28.04: Mess rpdr de Mme EL AMJED m\'informant qu\'elle prolongeait d\'1 année son congés parentale. Ce sera donc sa dernière année.','',0,9),(28665,'1',0,600,4,1,'2011-04-01 08:49:00',1,'Recalculer date de reprise de mME EL AMJED','-2',28664,9),(28666,'1',1322,1435,4,1,'2010-04-28 10:50:00',1,'Mme KOITA pourra-t-elle faire du temps en plus la semaine prochaine pour rattraper les heures pas faites les 27 et 30/04 ?','-2',27821,2),(28669,'0',1690,1387,7,0,'2010-04-27 16:00:00',0,'','-2',0,21),(28670,'0',1690,1387,7,6,'2010-04-27 16:00:00',1,'Difficile a estimer, prenre en compte remarque: evier, salle de bain.','-2',28669,21),(28671,'0',5665,0,4,0,'2010-04-28 11:02:00',0,'28/04/2010 : cliente a annulé pour le lendemain - problème garde partagée, exceptionnellement prestation pas facturée.','',0,21),(28672,'1',5906,0,3,1,'2010-05-28 11:06:00',1,'inactif si pas de nouvelles','-2',26075,2),(28673,'0',2064,1230,7,0,'2010-05-03 14:00:00',0,'','-2',0,21),(28674,'0',2064,1230,7,6,'2010-05-03 14:00:00',1,'Bon travail, faire attention au porte, plinthes, paroi de douche.','-2',28673,21),(28675,'0',5632,1343,7,0,'2010-05-04 17:00:00',0,'','-2',0,21),(28676,'0',5632,1343,7,6,'2010-05-04 17:00:00',1,'','-2',28675,21),(28677,'0',5665,1383,7,0,'2010-05-06 15:30:00',0,'','-2',0,21),(28678,'0',5665,1383,7,6,'2010-05-06 15:30:00',1,'Prend pas initiative, pas de menage ce jour-la (frigo, vitres). <br />\r\n','-2',28677,21),(28679,'0',0,1425,7,0,'2010-05-07 17:00:00',0,'','-2',0,21),(28680,'0',0,1425,7,6,'2010-05-07 17:00:00',1,'','-2',28679,21),(28681,'1',6136,0,1,0,'2010-04-28 11:36:00',0,'Madame BAIZEAU Annick<br />\r\nDomicile : 01 46 26 67 61 Portable : 06 81 27 03 70 92310 SEVRES<br />\r\n<br />\r\nDésire que vous la rappeliez pour une prestation ponctuelle de 3 heures.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mercredi 28 avril 2010 à 11:05<br />\r\n','',0,2),(28682,'1',5813,0,3,4,'2010-05-11 11:36:00',0,'BC pas reçu.','-2',25457,2),(28683,'1',6136,0,1,1,'2010-04-28 11:26:00',0,'Explications fonctionnement, tarif, ... Cliente passait par une association sur Sèvres de façon ponctuelle mais elle n\'est pas satisfaite de leur fonctionnement, 3/4 du tps les pers ne se présentent pas.<br />\r\n<br />\r\nProposition intervention vend 30/04 13h-16h avec mme Koffi => va voir s\'il y aura qq chez elle, sinon elle ns recontactera pr fixer un autre rdv (merc car elle est chez elle)','1',28681,2),(28684,'1',6065,0,3,1,'2010-04-28 11:39:00',0,'nrp','-2',27714,2),(28720,'1',6136,0,1,1,'2010-04-28 16:03:00',0,'OK pour vend 13h-16h mme Koffi','-2',28681,2),(28686,'1',6065,0,3,1,'2010-04-28 18:39:00',0,'nrp','-2',27714,2),(28687,'1',4908,1433,4,0,'2010-04-28 11:52:00',0,'29.04/ Mise en place de Mlle PANDIER','',0,9),(28689,'0',6007,1402,4,0,'2010-04-28 12:01:00',0,'Leduc annule le vendredi de l\'ascension. ','',0,14),(28690,'0',5300,1310,5,0,'2010-04-28 12:09:00',0,'28.04: Mme KOLM m\'a appelé pour m\'informer qu\'en repassant elle avait légèrement \"bruni\" 1 drap de la clte.<br />\r\n28.04: J\'ai eut la clte qui a commandé matelas+drap sur internet. Valeur drap environs 50.00€. Matelas épais qui nécessite 1 drap housse spéciale que l\'on ne trouve pas ds le commerce.La clte va m\'adresser par mail la copie écran de son drap housse. Vu VA du fait que l\'on trouve cet article que sur internet on paiera les frais de port<br />\r\n3.05: PAS DE NOUVELLES DE LA CLTE - J\'adresse mail à ce sujet.<br />\r\n5.05: J\'ai eut la clte, qui a recommandé son drap, pour lui demandé si serait ok pour décaller sa presta du 18.05 am à pm. Clte ok<br />\r\nSINISTRE CLIENT REGLE PAR CHEQUE ENVOYE LE 18.05','',0,9),(28691,'1',6137,0,9,0,'2010-04-28 12:26:00',0,'Est Ok pour commencer cette semaine. A priori souhaite les prestas le vendredi mais attente confirmation.','',0,26),(28692,'1',6137,0,9,5,'2010-04-27 12:26:00',0,'','-2',28691,26),(28693,'1',6137,0,9,1,'2010-04-28 12:26:00',0,'A bien reçu le mail. N\'a pas pris encore de décision, doit en parler à son ami. ','-2',28691,26),(28694,'1',6137,0,9,4,'2010-05-05 12:27:00',0,'Message invitant au rappal','-2',28691,26),(28696,'1',4579,1361,4,0,'2010-04-28 12:29:00',0,'28.04: Mme HOMS me demande si MMe ABBAZ pourrait intervenir le 7 au lieu du 6.05 et le 14.05 au lieu du 13.05. Mme ABBAZ ok.','',0,9),(28697,'1',5187,0,4,0,'2010-04-28 12:35:00',0,'','',0,2),(28698,'1',5187,0,4,1,'2010-04-28 12:35:00',0,'Bonjour,<br />\r\n<br />\r\nNous étions en vacances à l\'étranger et avons été bloqué 1 semaine suite à l\'éruption volcanique en Islande.<br />\r\nEtant à Cuba, nous avions aucun moyen de vous contacter pour vous avertir : ni mail, ni téléphone. C\'était un cas de force majeure.<br />\r\nNous sommes rentrés ce samedi 24 avril dans l\'après-midi et venons tout juste d\'écouter les messages sur notre répondeur.<br />\r\n<br />\r\nNous comprenons bien qu\'en l\'absence d\'un message d\'annulation de notre part, les 3 heures de prestations sont facturées, mais étant donné les circonstances, je vous demande de faire exception car nous étions vraiment dans l\'incapacité de vous prévenir.<br />\r\n<br />\r\nJe vous remercie d\'avance de considérer ma demande.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nChrystelle Robillard<br />\r\n','-2',28697,2),(28699,'1',5187,0,4,5,'2010-04-28 12:38:00',0,'Bonjour Mme Robillard,<br />\r\n<br />\r\nNous comprenons bien evidemment les raisons pour lesquelles vous n’avez pu nous prévenir de votre absence la semaine dernière et vous confirmons que la prestation ne sera pas facturée.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nSteeven Roblot<br />\r\n','-2',28697,2),(28700,'1',5187,0,4,5,'2010-04-28 12:39:00',0,'Bonsoir,<br />\r\n<br />\r\nJe vous remercie pour votre compréhension et votre geste commercial dans ce cas de force majeure.<br />\r\n<br />\r\nBien entendu, nous attendons Mme BOUCHERRAB ce vendredi 30 avril pour une prestation habituelle de 3 heures.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nChrystelle ROBILLARD','-2',28697,2),(28701,'1',1869,0,1,0,'2010-04-28 12:41:00',0,'Suite Premiere Presta avec Mme Beye','',0,2),(28702,'1',1869,0,1,4,'2010-04-27 12:41:00',0,'Invitation au rappel pour prendre des nouvelles suite à la prestation de Mme Beye','-2',28701,2),(28703,'1',1869,0,1,4,'2010-04-28 12:42:00',0,'SR : 2eme message pour valider satisfaction.','-2',28701,2),(28704,'1',1869,0,1,2,'2010-04-28 12:43:00',0,'SMS Recu ce jour \"Tout s\'est bien passé\".','-2',28701,2),(28705,'1',6034,0,3,1,'2010-04-28 12:11:00',0,'BC Reçu.<br />\r\n<br />\r\nBonjour Madame Dulioust, <br />\r\n <br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour.<br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n<br />\r\nSont-elles toujours celles-ci? <br />\r\n<br />\r\n- Jeudi toute la journée ou vendredi matin.<br />\r\n<br />\r\n- démarrage prévu pour mi-mai.<br />\r\n <br />\r\n<br />\r\n Nous reviendrons vers vous dans les meilleurs délais et restons à votre disposition.<br />\r\n<br />\r\n <br />\r\n<br />\r\nBien cordialement,<br />\r\n','-2',27262,2),(28706,'1',6034,0,9,0,'2010-04-28 12:49:00',0,'3H/S JEUDI TTE LA JRNEE OU VEND MATIN. 4 CHATS','',0,2),(28707,'1',6034,0,9,1,'2010-05-07 12:49:00',1,'mise en place','-2',28706,2),(28708,'1',5946,0,9,1,'2010-04-28 13:08:00',0,'Bonjour Monsieur Mensior, <br />\r\n <br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour.<br />\r\n <br />\r\nLa première prestation de Madame Dramé s\'effectue aujourd\'hui, n\'hésitez pas à nous faire un retour afin de savoir si dans l\'ensemble cette première prestation s\'est bien déroulée. <br />\r\n<br />\r\nNous reviendrons vers vous dans les meilleurs délais et restons à votre disposition.<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',27118,2),(28709,'1',5960,0,3,4,'2010-05-11 13:09:00',0,'Message invitant au rappel','-2',26533,26),(30074,'1',6288,0,3,1,'2010-06-01 18:33:00',0,'ne souhaite une prestation qu\'a la seule condition que l\'on puisse intervenir à son domicile le samedi.','-2',29965,2),(28711,'1',6122,0,3,1,'2010-05-06 13:12:00',0,'Prise de RDV','-2',28490,26),(28713,'1',5453,1341,7,6,'2010-04-28 13:47:00',0,'SUITE AU CTRL : Constat des rayures sur robinetterie surtout au niveau de la douche.<br />\r\nVu intervenante à ne plus utiliser une éponges à grattoir.<br />\r\nEnvois mail ce jour pour prévenir de mon passage et reccap des pièces à fournir pour assurance.','-2',28712,10),(28714,'1',2858,0,2,1,'2010-04-28 09:58:00',0,'Msg client : msg bien reçu, c\'est une habitude chez lui de régler en retard ! S\'en occupe dès aujourd\'hui','-2',28623,2),(28715,'1',4048,1041,4,0,'2010-04-28 13:59:00',0,'28.04: La clte part souahite 1 presta 1 autre jour que le 6.05 => Mme HMAMOU LE 3.05','',0,9),(28716,'1',2619,594,4,0,'2010-04-28 14:20:00',0,'28.04: Rpse de la clte qui souahite 1 presta de rplcmt lors de lsa sem. de l\'ascension. Sms à Mme HECKER afin de savoir si serait intéressée ou non.?<br />\r\n3.05: Pas de nouvelle de mme hecker relance par sms pour presta du 13.05<br />\r\n4.05: Mme HECKER ne pourra pas effectuer ce rplcmt. Mail clte afin de savoir si souhaite 1 prest avec 1 autre pers.<br />\r\n5.05: Mlle VALLESPIR ok pour effectuer ce rplmt, mais pasp de rpse de la clte.<br />\r\n6.05: PAS DE NOUVELLES DE LA CLTE DC MESS RPDR CE JOUR.','',0,9),(28761,'1',5084,1284,4,0,'2010-04-29 14:08:00',0,'29.04: Suite au 13.05=ascension, mme durroux souhaiterait que mme saboureau reste 1h de + le lundi 10.05<br />\r\nMess Rpdr Mme SABOUREAU à ce sujet. Elle doit confirmer à l\'agence et cliente lundi prochain <br />\r\n3.05: Mme SABOUREAU ok pour 12h en plus le 10.05 + mess rpdr clte pour confirmer','',0,9),(28813,'0',6021,1401,7,0,'2010-04-30 15:33:00',0,'POINT QUALITE : CLIENT SATISFAIT DES PRESTATIONS','',0,9),(28718,'1',983,0,1,1,'2010-04-28 15:48:00',0,'Msg cliente : n\'a pas reçu les factures donc lui communiquer le montant qu\'elle doit et ns règle dès aujourd\'hui. Est dsl mais ils sont en plein déménagement, d\'ailleurs il va falloir prévoir un changement de lieu pour l\'intervenante !','-2',28652,2),(28719,'1',983,0,1,1,'2010-04-28 15:53:00',0,'Msg : proposition renvoyer fact par mail + ns communiquer nvelle adresse pour mettre à jour leur dossier','-2',28652,2),(28721,'1',6070,0,3,1,'2010-04-28 17:52:00',0,'Il est dans la salle d\'attente de chez le dentiste. on à coupé court car c\'est son tour. Il rappelle tout à l\'heure.','-2',27739,2),(28722,'1',6070,0,3,1,'2010-05-04 19:30:00',0,'RDV FAIT: Il y a d\'autres concurrents sur le coup. 3 ou 4. Mais parait intéressé par nos services. IL nous fait un retour rapidement.<br />\r\n<br />\r\nPréférence (presque une exigence) pour une prestation le jeudi après-midi.','-2',27739,2),(28724,'1',6053,0,3,5,'2010-04-28 20:01:00',0,'De la cliente:<br />\r\n<br />\r\nMonsieur,<br />\r\n<br />\r\n<br />\r\nPour faire suite à notre dernière conversation téléphonique, peut-on convenir d\'un rendez-vous de présentation un samedi matin vers 10 ou 11 heures ?<br />\r\n<br />\r\n<br />\r\nEn vous remerciant,<br />\r\n<br />\r\n<br />\r\nV. Sarrieu<br />\r\n','-2',27426,2),(28725,'1',6075,0,3,1,'2010-04-28 18:03:00',0,'ELLE est dans le train, me rappel dans une heure sans faute. La dernière fois (vendredi 23/04) elle à zapper de revenir vers moi.','-2',27795,2),(28726,'1',6075,0,3,3,'2010-05-03 19:00:00',0,'RDV FAIT: 2H TOUS LES JOURS SAUF LUNDI ET VENDREDI','-2',27795,2),(28728,'1',6039,0,3,1,'2010-05-06 15:10:00',0,'NRP','-2',27287,2),(28729,'1',6077,0,3,1,'2010-05-03 18:13:00',0,'NRP','-2',27827,2),(28730,'1',6066,0,3,5,'2010-05-03 18:15:00',0,'OFFRE PROMO','-2',27718,2),(28731,'1',6065,0,3,1,'2010-04-29 18:26:00',0,'NRP','-2',27714,2),(28732,'1',5925,0,1,1,'2010-04-28 18:45:00',0,'OK pour mardi 11h-13h mme El Harroussi','-2',27542,2),(28733,'1',887,0,2,1,'2010-04-28 19:42:00',0,'OK msg bien reçu règlera tt à réception d\'avril, il ne s\'agit pas de pb fi mais de négligence !','-2',28644,2),(28734,'1',1322,0,4,1,'2010-04-28 19:44:00',0,'3h de presta le 29/04','-2',27821,2),(28735,'1',207,413,7,2,'2010-04-28 18:57:00',0,'Mme BOUCHERRAB Salima<br />\r\n1 rue Armand Silvestre<br />\r\n92400 Courbevoie<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 28 avril 2010<br />\r\n<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 12 avril 2010 par BENNET SAMARAKOON chez Madame BOUHANIK.<br />\r\n<br />\r\nLes tâches réalisées lors de cette prestation étaient de bonne qualité.<br />\r\n <br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et votre prise d’initiatives. Nous vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28589,2),(28736,'1',5925,0,1,0,'2010-04-28 18:59:00',0,'','',0,2),(28737,'1',5925,0,1,4,'2010-05-05 18:59:00',0,'Point suite 1ere presta<br />\r\n<br />\r\n<br />\r\npas bien du tout. La seule dame qui était bien entre Esene, Rakoto, Boucherrab et El haroussi c\'était Boucherrab.<br />\r\n<br />\r\nDonc elle veut du boucherrba ou rien','-2',28736,2),(28738,'1',220,16,7,2,'2010-04-28 19:09:00',0,'Mme ESENE Alice<br />\r\n11 rue Roger Salengro<br />\r\n95140 Garges les Gonnesses<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 28 avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 14 avril 2010 par BENNET SAMARAKOON chez Madame BREUIL.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Penser à retirer la poussière présente sur les bouteilles, tubes de crème, … présents dans la salle de bain<br />\r\n- Vérifier qu’il ne reste pas de tâches sur les miroirs<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28587,2),(28740,'1',171,1435,7,2,'2010-04-28 19:25:00',0,'Mme KOITA Nia<br />\r\n1 rue Charles Emile Paris<br />\r\n93350 Le Bourget<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 28 avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 21 avril 2010 par BENNET SAMARAKOON chez Monsieur BOUFFANDEAU.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Penser à consulter les consignes laissées par le client<br />\r\n- Retirer les tâches présentes sur les portes de placard dans la cuisine<br />\r\n- Retirer la poussière présente sur les bouteilles, cadres, … dans chaque pièce<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28591,2),(28741,'1',5718,1424,7,2,'2010-04-28 19:31:00',0,'Mme RAKOTOMANANA Dina Dominique<br />\r\n15 rue Genin<br />\r\nAppt 304<br />\r\n93200 Saint Denis<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 28 avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le lundi 26 avril 2010 par BENNET SAMARAKOON chez Monsieur NAGELEISEN.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Faire attention au temps consacré au repassage<br />\r\n- Organiser de façon optimum votre travail afin de pouvoir réaliser un maximum de tâches dans le temps imparti<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28619,2),(28743,'0',6141,0,3,0,'2010-04-29 08:57:00',0,'CLIENT CE DONC TARIF SPECIAL (50 CTS E MOINS PAR HEURE) <br />\r\nle client veut 3h hebdo au tarif spécial de 18.00 ; n\'importe quel jour sauf le mercredi et pas entre 12h30 et 13h30 car le mari déjeune chez lui<br />\r\n10.05: Mess rpdr clte pour lui proposer Mme DUFAY à compter du jeudi 3.06 9h12h, mais en attendant je lui propose Mme BAGDADI qui a des annul. le 20&27.05 pour remplacer. Sinon Mme LARA peut y aller les lundi apm à partir de 13h30<br />\r\n1.06: Clte trés contente de la presta de mme lara. Envoie attestation remise de cles + carnet de liaison<br />\r\nMME LARA NOUS INFORME QUE LA MAISON EST TRES MAL ENTRETENUE ET QU IL Y A BEAUCOUP DE TRAVAIL POUR TOUT REMETTRE A NIVEAU D AUTANT PLUS QU IL Y A UN GROS CHIEN SINON TRES BON CONTACT AVEC LE CLIENT','',0,9),(28745,'1',3532,482,4,0,'2010-04-29 09:38:00',0,'29.04: Mme TALEB doit disposer de son lundi apm afin d\'inscrire ses enfants pour cet été. Mess ce jour à la clte afin de savoir si serait ok pour que Mme TALEB fasse sa presta le mercredi 5.05. : cliente ok','',0,9),(28848,'1',5084,1284,4,0,'2010-05-03 10:14:00',0,'3.05: Tarif préférentiel 17.00€','',0,9),(28747,'1',6142,0,3,0,'2010-04-29 10:51:00',0,'2H VENDREDI OU LUNDI. DE LA PART D\'UNE CLIENTE DU 94.','',0,2),(28748,'1',6142,0,3,3,'2010-04-30 12:30:00',0,'','-2',28747,2),(28749,'1',6143,0,3,0,'2010-04-29 10:53:00',0,'','',0,2),(28750,'1',6143,0,3,5,'2010-04-28 10:54:00',0,'','-2',28749,2),(28751,'0',2083,1001,4,0,'2010-04-29 10:54:00',0,'Bonjour,<br />\r\nje suis obligée de partir en province pour un problème familial et vous prie de bien vouloir annuler la prestation de Mme Hoareau de demain matin.<br />\r\nMerci de me confirmer que vous avez bien reçu mon message et que Mme Hoareau est prévenue.<br />\r\nCordialement,Cécile Nicolaï','',0,10),(28752,'1',6143,0,3,5,'2010-05-04 10:54:00',0,'Bonjour Monsieur Tournelle, <br />\r\n<br />\r\nJe me permets de revenir vers vous suite à votre demande d\'information, en date du 28 Avril, concernant des prestations de ménage et repassage à votre domicile.<br />\r\n<br />\r\nEn effet n\'ayant pas de nouvelles de votre part je voudrais m\'assurer que vous ayez tous les éléments nécessaires pour votre prise de décision.<br />\r\n<br />\r\nNous sommes à votre disposition pour tout complément d\'information.<br />\r\n<br />\r\nBien cordialement, <br />\r\n','-2',28749,2),(28753,'1',1262,0,1,1,'2010-04-29 10:55:00',0,'Cliente informée qu\'il n\'est pas possible de continuer avec mme Berradja. Mme Moss travaille bien, elle est consciencieuse mais bcp moins énergique que mme Berradja, voir pour former mme Moss afin qu\'elle atteigne le même niveau de compétences !','1',28660,2),(28754,'1',6037,0,3,1,'2010-05-28 11:11:00',1,'inactif si pas de nouvelles','-2',27278,2),(28755,'1',6040,0,3,1,'2010-05-28 11:12:00',1,'inactif si pas de nouvelles','-2',27325,2),(29066,'1',5950,0,3,4,'2010-05-07 15:32:00',0,'','-2',26491,2),(28757,'0',0,1453,7,1,'2010-04-29 11:56:34',0,'Vérification des références','-2',0,21),(28758,'0',0,1453,7,1,'2010-04-29 15:00:00',1,'','-2',28757,21),(28759,'0',5496,1362,4,0,'2010-04-29 12:29:00',0,'28.04: Suite contrôle de pointage j\'ai constaté que Mme LAM ne faisait que 3h chez les lecointe. Appel Mme LAM qui dit à VA que depuis les vacances les clients lui ont dit de faire 3h. J\'ai eut MM.LECOINTE le 28.04 qui fut surpris. Doit faire le point avec sa femme. <br />\r\n29.04: J\'ai eut le clt qui me dit que non, ils n\'avaient pas réduit leur contrat.Il y aurait eut 1 pblm de communication soit disant. Clt souahite 1 seconde presta pour lma sem de l\'ascension.','',0,9),(28760,'1',4908,1433,5,0,'2010-04-29 13:46:00',0,'29.04: Appel de la clte pas satsisfaite car intervenante en retard. Je lui dit que non arrivée à 14h! Clte pas contente car ns aurions convenu de 13h30. Je me suis excusée;','',0,9),(29526,'0',3870,0,4,0,'2010-05-20 14:10:00',0,'LA CLIENTE DEMENAGE LA SEMAINE DU 10.06 DONC PRESTA DU 10.06 REPPORTEE AU 14.06 / APPELER LA CLIENTE POUR CONNAITRE SA NOUVELLE ADRESSE ET FAIRE UNE VISITE CLIENT DANS SON NOUVEL APPARTEMENT / IL FAUDRA AUSSI PROGRAMMER UN POINT QUALITE CAR MOYENNEMENT SATISFAITE DE MME ZINE CAR D APRES ELLE FAIT LE MINIMUM ET NE PREND PAS D INITIATIVES COMME NETTOYER LES TRACES SUR LES PORTES / NETTOYER LA POUBELLE ETC. <br />\r\nJE LAISSE UN MESSAGE CE JOUR A MME ZINE POUR LA PREVENIR<br />\r\nAPPELER LA CLIENTE POUR CONNAITRE SA NOUVELLE ADRESSE ET VOIR QUAND ELLE SOUHAITE REPRENDRE LES PRESTATIONS / PROGRAMMER UNE VISITE A CE MOMENT LA POUR FAIRE LE POINT AVEC CLIENT ET INTERVENANTE SUR NOUVELLE PRESTATION CAR ETAIT MOYENNEMENT SATISFAITE DE MME ZINE<br />\r\nJ\'ai eut la clte qui m\'a communiquer sa nouvelle adresse. Reprise le 2/09 à sa nouvelle adresse<br />\r\n30.08: Mess rpdr clte pour informer reprise de mme ZINE le 21/09.<br />\r\n13.09: Pas de nouvelles de la clte - J\'annule sa presta<br />\r\n30.09: Mme ZINE est devant la porte clte pas là. La clte me dit que ce n\'était pas convenu ainsi. Or suivi différent ; bref la clte est en travaux jusqu\'au 4/10 normalement. Elle n\'a pas de double des clés. Elle me rappellera pour convenir d\'1 rdz-vs pour visite appart puis mise en place.<br />\r\n6/10: Pas de nouvelles de la clte. JE reporte le suivis de + on supprime Mme ZINE à cette clte<br />\r\n','',0,9),(28765,'1',4817,992,5,0,'2010-04-29 14:43:00',0,'29.04: Appel de Mme LARA un peu excédée. La clte lui demande à chq presta d\'avantages de choses. Aujourd\'ui le bas comme d\'habitude + le haut. Mme LARA me dit que ce n\'est vraiment pas faisable. Elle a pu passer l\'aspiro à l\'étage uniquement. Elle a bcp de rgmt à faire chaque fois (classeurs client...). Je lui ai proposé de faire 1 PQ chez cette clte. Elle lui a laissé ajd\'hui 1 mess sur le carnet de liaison lui faisant part que ce n\'était pas possible de faire toute la maison en 23h. Mme LARA atd de voir la semaine prochaine, si besoin rappellera l\'agence.','',0,9),(28766,'1',5933,0,5,0,'2010-04-29 15:58:00',0,'vérifier que mme lam fera 15 mn de plus sur prestations du 3 mai sinon reporter suivi au 11.05<br />\r\n4.05/ Controle pointage. N\'a pas fait le 1/4h de plus, dc vérifier le 11.05<br />\r\n11.05: J\'ai contrôlé à savoir si mme lam avait pointé chez la clte = rien! depuis le 6.05. J\'appelle Mme LAM qui me certifie qu\'elle a pointé chez la clte mais je n\'ai rien!<br />\r\n11.05:J\'ai laissé 1 mess à la clte pour faire point sur ses n° de tel. Car au pointage j\'ai le n° 09.53.56.99.43. Et faire 1 rappel du pointage <br />\r\n11.05: Appel de la clte qui me fait vérifier son n° de tel free. Clte m\'informe qu\'elle est trés contente, et qu\'il y a 1 bonne communication avec mme LAM','',0,9),(28768,'0',5819,1321,4,0,'2010-04-29 16:08:00',0,'29.04: Mme MOINARD souhaite 1 presta pour compenser le 13.05. Mlle SCHMITT ok pour le 11.05 même horaire. Je lui ai également demandé si serait ok de faire une heure en plus pour faire à fd sdb cliente + nettoyer les joints noirci. Mlle SCHMITT m\'informe que si elle frotte plus le joint risque de se décoller 1 peu +.<br />\r\nEN FAIT IL NE S AGIT PAS DES JOINTS DE LA BAIGNOIRE MAIS DES FAIENCES / MLLE SCHMITT FERA UNE HEURE DE PLUS JEUDI 5.05 POUR NETTOYER LES FAIENCES / J ENVOIS UN MAIL DE CONFIRMATION A LA CLIENTE','',0,9),(28790,'1',5121,0,2,5,'2010-04-30 11:29:00',0,'Madame, <br />\r\n<br />\r\nSuite à notre échange téléphonique du début de semaine, vous m’avez fait part de votre souhait d’être prélevée chaque fin de mois pour le règlement de vos factures. Après vérification auprès de mon Responsable, celui-ci m’a confirmé ne pas avoir reçu de RIB afin de procéder au prélèvement automatique. <br />\r\n<br />\r\nPourriez-vous s’il vous plait procéder au règlement des factures de février et mars par chèque (ci-joint copie des factures) et me faire parvenir soit en retour de votre règlement, soit par mail, l’autorisation de prélèvement ci-jointe accompagnée de votre RIB.<br />\r\n<br />\r\nNous vous présentons toutes nos excuses pour ce dysfonctionnement et restons à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28789,2),(28770,'0',5811,0,4,0,'2010-04-29 16:56:00',0,'CLIENT ABS LE 13 ET 14 MAI','',0,14),(28781,'1',4963,0,4,0,'2010-04-30 09:06:00',0,'SMS cliente pour informer abs mme Semedo aujourd\'hui, malade (fausse couche)','',0,2),(28782,'1',4540,0,4,0,'2010-04-30 09:07:00',0,'SMS cliente pour informer abs mme Semedo aujourd\'hui, malade (fausse couche)','',0,2),(28783,'1',3654,0,4,0,'2010-04-30 09:19:00',0,'le client a fermé un verrou supplémentaire et mlle juquin n\'a pu effectuer la presta ; je la décale au 3.05 et je ne facture pas celle du 30.04 : cadeau !!! ','',0,9),(28773,'1',5361,1082,4,0,'2010-04-29 17:32:00',0,'29.04: Mess rpdr clte pour lui proposer presta le mardi 11.05 au lieu du jeudi de l\'ascension.<br />\r\n3.05/ Clte a confirmé ok pour le 11.05 + sms mlle brackman','',0,9),(28775,'1',6150,0,9,0,'2010-04-29 23:47:00',0,'','',0,26),(28776,'1',6150,0,9,5,'2010-04-29 23:48:00',0,'','-2',28775,26),(28777,'1',6150,0,9,4,'2010-05-04 23:48:00',0,'Invitation au rappel','-2',28775,26),(28778,'1',4730,1435,4,0,'2010-04-30 08:20:00',0,'Appel mme Koita 6h30 : ne pourra pas travailler aujourd\'\'hui, a les pieds gonflés. <br />\r\n<br />\r\nSMS envoyé 8h : msg bien reçu, on attend le justificatif de l\'absence','',0,2),(28779,'1',5618,1435,4,1,'2010-05-07 08:21:00',1,'Relance justif abs du 30/04 si pas reçu','-2',28778,2),(28780,'1',4730,0,4,5,'2010-04-30 08:23:00',0,'Cliente prévenue abs mme Koita aujourd\'hui, proposition remplacement le 3/5 AM mme Tavares','-2',28778,2),(28786,'0',5293,0,5,0,'2010-04-30 10:04:00',0,'1/2 HEURE OFFERTE CAR CLIENT MOYENNEMENT SATISFAIT DE LA PRESTA','',0,9),(28787,'1',4954,1001,4,0,'2010-04-30 10:26:00',0,'Bonjour,<br />\r\nJe voudrais annuler la prestation de ménage de 2h de Mme Hoareau Colette pour le 10 mai 2010.<br />\r\nD\'autre part, nous allons déménager à l\'adresse suivante :<br />\r\n30 rue Jean Rostand 91300 Massy <br />\r\net je souhaiterais que Me Hoareau intervienne le mercredi 19 mai 2010 à la place du 17 mai en ma présence pour lui montrer l\'appartement et lui remettre les clefs.<br />\r\nDans l\'attente de votre confirmation,<br />\r\nBien Cordialement,Valérie Jacquot','',0,10),(28789,'1',5121,0,2,0,'2010-04-27 18:25:00',0,'Cliente relancée pour fact impayées fev, mars => 234€. Les fact doivent être prélevées, elle avait envoyé un RIB. <br />\r\n<br />\r\nDemander à SR si prélèvement OK pour avril => NON pas de RIB<br />\r\n<br />\r\n','',0,2),(28791,'1',5121,0,2,1,'2010-05-07 11:29:00',1,'2eme relance si pas retour au mail','-2',28789,2),(28793,'0',5293,271,7,0,'2010-05-04 13:30:00',0,'4.05: VA a fait PQ. Presta satisfaisante. WC non séché, pts carreaux porte-vitrés bien effectué, Mme GARROUMA essai de toujours faire qlq chose en plus.<br />\r\nPOINT AVEC CLIENTE LE 07.05 : je lui explique que la cuisine prend environ 1/2h minimum à mme garrouma et qu\'elle n\'a pas le temps de faire des choses en plus. ','',0,9),(28943,'0',2309,1443,4,0,'2010-05-05 10:24:00',0,'MME BENDOU NE FAIT QUE 2 HEURES LE REPASSAGE<br />\r\nCLT OK<br />\r\nSOFT MAJ','',0,10),(28897,'1',5747,1137,4,0,'2010-05-04 11:21:00',0,'Bonjour,<br />\r\nVous nous avez téléphoné cet après-midi pour nous dire que Melle Charrier était malade et ne pouvez pas venir demain. Vous deviez nous envoyer un courriel mais l\'heure passant, je vous envoie notre réponse. <br />\r\nIl n\'y a pas besoin de la remplacer pour demain. <br />\r\nMerci de nous tenir informé si elle ne pouvait pas venir mardi prochain.<br />\r\nMerci d\'utiliser de préférence le mail.<br />\r\nCordialement<br />\r\nMarie-Hélène Brunet<br />\r\n<br />\r\n','',0,14),(28925,'1',6169,0,3,0,'2010-05-04 16:52:00',0,'','',0,26),(28796,'1',4994,1252,1,0,'2010-04-30 12:05:00',0,'Madame LECOMTE Isabelle<br />\r\nPortable : 06 63 07 15 29<br />\r\n75017 PARIS 17<br />\r\n<br />\r\nElle souhaiterait vous avoir en ligne suite à la facture qu\'elle a reçue hier -<br />\r\n<br />\r\nMerci -<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 30 avril 2010 à 11:47<br />\r\n','',0,2),(28797,'1',4994,1252,1,1,'2010-04-30 12:06:00',0,'Ana n\'est pas venue hier, ça commence a être lourd, elle ne vient pas régulièrement sans prévenir.<br />\r\n<br />\r\nExplications sur son comportement et sa démission prévue pour juin, mais ns souhaitons mettre fin à son contrat avant étant donné les dysfonctionnements rencontrés régulièrement chez tous les clients. Pour le moment personne pour la remplacer, certains clients se trouvent sur des secteurs où ns rencontrons des difficultés de recrutement.<br />\r\n<br />\r\nCliente comprend, la tenir informée ...','1',28796,2),(28798,'1',6153,0,1,0,'2010-04-30 12:28:00',0,'Monsieur MOLLARD Hadrien<br />\r\nDomicile : 01 43 12 32 12 Portable : 06 62 20 54 27<br />\r\n13 rue poissonière<br />\r\n75002 PARIS 2<br />\r\n<br />\r\nIl souhaite obtenir une prestation ponctuelle le plus vite possible pour un appartement de 110 m2.<br />\r\n<br />\r\nmerci de le rappleer sur la ligne fixe de préference<br />\r\n<br />\r\nmerci<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 30 avril 2010 à 11:44<br />\r\n','',0,2),(28799,'1',6153,0,1,1,'2010-04-30 12:29:00',0,'Client en réunion, rappeler dans l\'AM','-2',28798,2),(28800,'1',6153,0,1,1,'2010-04-30 15:00:00',1,'Recenser demande client + proposer mme Kone lundi 3/5','-2',28798,2),(28801,'0',2478,591,4,0,'2010-04-30 12:41:00',0,'PRESTATION ANNUL PAR CLT LE 03/05 ET 06/05; ','',0,10),(28802,'1',6051,26,5,0,'2010-04-30 11:16:00',0,'Appel mme THIAM : difficile de travailler chez la cliente, toujours derrière elle à vérifier son travail, utilise trop de pdt, pas contente qu\'elle n\'ait pas changer les draps la semaine passée (tâches de sang sur les draps des parents, après confirmation de BO mme Thiam n\'a pas changé les draps)','',0,2),(28803,'1',6051,26,5,1,'2010-04-30 12:46:00',0,'Appel cliente - BO : n\'accepte pas le comportement de mme Thiam, s\'adresse à elle comme si c\'était une amie, lui dit qu\'elle sait ce qu\'elle a à faire, gde consommation de pdts.<br />\r\n<br />\r\nNe veut pas revoir mme Thiam chez elle','-2',28802,2),(28804,'1',6051,26,5,1,'2010-04-30 12:48:00',0,'Appel MG - salariée pour mise au point : il faut savoir respecter le client et ses exigences. Le client est chez lui, il a des attentes qu\'il faut respecter (en cas de doute sur la demande du client, appeler la sté mais ne rien régler directement avec le client). Ne pas tutoyer le client, et faire attention à la façon de s\'exprimer. ','-2',28802,2),(28805,'1',6051,0,5,1,'2010-05-03 14:52:00',1,'Point BO-MG et rappeler la cliente pour changement','-2',28802,2),(28807,'0',6155,0,3,0,'2010-04-30 13:44:00',0,'PROSPECT DOMIFRANCE / CONTACT CE JOUR / DEVIS TRANSMIS / REFLECHIT ET ETUDIE LE DEVIS / NOUS RAPPELERA SI INTERSSEE / A L AIR FIABLE<br />\r\n17.05: Relance prospect, mais n\'a pas encore regardé son devis. Me semble pas si intéressée que cela. Je met un terme au suivis','',0,9),(28809,'1',5618,787,7,0,'2010-04-30 14:27:00',0,'Adresses mail : jacqueline.moss509@live.fr et getro.moss99@live.fr','',0,2),(28810,'1',4954,1001,4,0,'2010-04-30 14:30:00',0,'ANNUL PRESTA DU 17 MAI DEMENAGEMENT CLT (appel téléphonique) maj soft','',0,10),(28811,'0',927,0,4,0,'2010-04-30 14:58:00',0,'la cliente souhaite un remplacement la semaine de l\'ascension ; voir qui on peut mettre<br />\r\nRplcmt avec Mme HAMOU','',0,9),(28911,'0',5492,0,4,0,'2010-05-04 14:53:00',0,'MESSAGE REPONDEUR POUR INFORMER LA CLIENTE DE L ABSENCE DE SON INTERVENANTE ET JE LUI PROPOSE UN REMPLACEMENT AVEC MME BERTHE OU AUTRE / SUPPRIMER SUIVI ET ANNULER PRESTA SI PAS DE NOUVELLES<br />\r\n6.05: Pas de nouvelle de la clte. J\'ai supprimer la presta sinon elle m\'aurait déjà rappelée','',0,9),(28818,'1',6098,0,3,1,'2010-05-05 16:04:00',0,'BC Recu ce jour. ma collègue revient vers vous pour la mise en place.','-2',28048,2),(28820,'1',6102,0,3,5,'2010-05-05 16:07:00',0,'','-2',28063,2),(28821,'1',5054,0,1,0,'2010-04-30 16:59:00',0,'Bonjour<br />\r\n<br />\r\n <br />\r\n<br />\r\nJe suis malheureusement dans l’obligation de mettre fin au contrat qui nous lie. J’en suis désolée et tiens à vous assurer que cette décision n’est en aucun cas liée à la qualité du travail d’Eva dont j’ai toujours été très satisfaite. Cependant, il se trouve que nous avons à supporter des charges de copropriété très élevées cette année (travaux votés à l’assemblée du mois de mars) qui ne nous permettent plus d’assumer le coût des heures de ménage.<br />\r\n<br />\r\n <br />\r\n<br />\r\nJe vous remercie de me confirmer s’il est nécessaire que je fasse un courrier recommandé pour formaliser cette décision ou si ce mail suffit.<br />\r\n<br />\r\n <br />\r\n<br />\r\nAfin de vous permettre de remplacer ces heures de ménage pour Eva, je vous propose de n’arrêter les prestations qu’à compter du 15 mai sauf si vous trouviez un remplacement plus tôt.<br />\r\n<br />\r\n <br />\r\n<br />\r\nPar ailleurs, je souhaiterais recevoir l’attestation fiscale pour l’année 2009 dont j’ai besoin pour ma déclaration de revenus 2009.<br />\r\n<br />\r\n <br />\r\n<br />\r\nDans l’attente de votre confirmation<br />\r\n<br />\r\n <br />\r\n<br />\r\nJe vous prie d’agréer, mes sincères salutations<br />\r\n<br />\r\n <br />\r\n<br />\r\n <br />\r\n<br />\r\n <br />\r\n<br />\r\nBrigitte Gaillard<br />\r\n<br />\r\n06 07 30 29 57<br />\r\n<br />\r\nbrig.gaillard@wanadoo.fr<br />\r\n','',0,2),(28822,'1',5054,0,1,1,'2010-04-30 17:00:00',0,'Cliente était très contente d\'Ewa, a fait ses comptes et ne peut vraiment pas supporter le coût de la femme de ménage en plus. <br />\r\n<br />\r\nConserve les presta d\'Ewa la semaine prochaine.<br />\r\n<br />\r\nProposition de faire appel à nos services de façon ponctuelle si besoin.<br />\r\n<br />\r\nAF 2009 bien reçu','1',28821,2),(28823,'1',6136,150,1,0,'2010-04-30 17:03:00',0,'MSG CLIENTE : très satisfaite du travail de mme Koffi, bon contact avec la femme de ménage et le service clientèle, a apprécié nos services','',0,2),(28824,'1',6136,150,1,1,'2010-04-30 17:05:00',0,'SMS envoyé à mme Koffi pour lui faire part de la satisfaction de la cliente.<br />\r\n<br />\r\nAppel cliente pour la remercier de son retour. Fera appel à nous de façon ponctuelle pour des presta le mercredi.','1',28823,2),(28825,'1',4298,1076,7,0,'2010-04-28 13:00:00',0,'','-2',0,2),(28826,'1',4298,1076,7,6,'2010-04-28 13:00:00',1,'Repassge;<br />\r\nRepasser 4 chemise,2 tshirt, 2 pantallon.<br />\r\nDans 2chemise et 1 pantallon il y\'avais de fault plis.Je demande pourquia elle ma dit elle a repasser rapidement,elle ne pas fair attention.Donc je demande de re-repasser, elle a fait.<br />\r\nMenage;<br />\r\nLe client demande de fair;Passer aspiratuer par tout,Poussier par tout sur la port,plinth et frigo et wc.Si ilya de temp du fair le sol de cuisin et sdb.Premier ell avais fait cuisin et sdb.Donc je demande de respet de consigne de client.<br />\r\nDonc elle a fait tout le menage bien.Elle et tre jonti.Elle travail bien aussi.','-2',28825,2),(28827,'1',5,10,7,0,'2010-04-28 15:00:00',0,'','-2',0,2),(28828,'1',5,10,7,6,'2010-04-28 15:00:00',1,'Pas de repassage.<br />\r\nMenage 8 par semaine.<br />\r\nSDB; Benoir,robinetary,mirroir,camppion et placard,sol bien nettoye.<br />\r\nWC; Interier et exteirier,sol bien nettoye.<br />\r\nChambre; poussier et aspirature bien fait.Lit aussi bien arrange.<br />\r\nLa salon; Poussier sur l\'immable bien fait mais sur le plinth il y\'avais beaucoup de poussier,donc je demande de nettoye elle a fait.Aspiratuer bien fait.<br />\r\nElle a bien organize le travail pour 8h par semaine.Elle travail bien. ','-2',28827,2),(28829,'1',1261,1336,7,0,'2010-04-28 17:00:00',0,'','-2',0,2),(28830,'1',1261,1336,7,6,'2010-04-28 17:00:00',1,'Repassage 1h bien fait.Elle a deja arrange.<br />\r\nMenage;<br />\r\nSDB; Benoir,couralage,robinetary,mirrior Chamappoin et bien nettoye.<br />\r\nWC; Interier et exterier et bien fait.<br />\r\nCuisin; plane de travail,objets, placard bien fait.<br />\r\nDans le salon poussier bien fait.Mais le sol pas tout ne pas bien nettoye.Je demande pourquoi elle ma dit aspirature elle colle sur le sol donc elle peux pas aspire.Je verifier le aspirature et je truve il faut change le position de brose de aspirature.je explice comment fair appre elle a bien passer le aspirature.<br />\r\nElle tavail bien.<br />\r\n','-2',28829,2),(28831,'1',6153,0,1,1,'2010-04-30 16:21:00',0,'A déjà trouvé','-2',28798,2),(30799,'1',6075,0,1,5,'2010-06-16 16:51:00',0,'Bonsoir,<br />\r\n<br />\r\nDans l\'ensemble , je suis contente de la première prestation de Mme Moreira. Néanmoins certains points ont été oubliés (ex : poubelle salle de bain non vidée, meuble autour du lavabo salle de bain non, miroir chambre) mais je pense que cela est du à un manque de temps suite à une première prestation. Je n\'ai pas donné de tache supplémentaire sur les 2h pour demain à Mme Moreira pour d\'une part m\'assurer de cela mais aussi voir son niveau d\'autonomie . J\'essaierai de rentrer plus tot demain soir (mais rien de moins sur) pour discuter avec elle.<br />\r\nSi vous voulez bien , je reviens donc vers vous dans quelques jours.<br />\r\nAutre point : Confirmez vous le créneau horaire 17h-19h du mercredi soir car Mme Moreira me disait que peut-etre cela pourrait changer ?<br />\r\nCe n\'est pas un problème mais si cela est le cas je préfère en etre informée.<br />\r\n<br />\r\nCordialement<br />\r\nMarie-Pierre Rousse<br />\r\n','-2',30255,2),(28983,'1',5842,0,3,1,'2010-05-05 18:17:00',0,'','-2',25594,2),(29926,'1',6103,0,3,4,'2010-04-28 12:04:00',0,'','-2',29916,2),(29925,'1',6103,0,3,4,'2010-05-03 12:04:00',0,'','-2',29916,2),(28836,'1',5949,0,3,1,'2010-05-03 17:37:00',0,'elle à choisi un concurrent.','-2',26488,2),(28837,'1',5955,0,3,1,'2010-05-31 18:11:00',1,'inactif si pas de nouvelles ','-2',26506,2),(29030,'1',6142,0,9,0,'2010-05-06 17:11:00',0,'2H LUNDI OU VENDREDI H INDIF.','',0,2),(28839,'1',6065,0,3,1,'2010-04-30 18:29:00',0,'grosse conne!! voulais juste avoir une idée des prix, elle l\'a déjà dit à au moins 3 personnes qu\'elle à eu en ligne.<br />\r\nM\'a raccroché au nez.','-2',27714,2),(28840,'1',5,10,7,2,'2010-04-30 19:10:00',0,'Mme AYACHI BERRADJA Zohra<br />\r\n2 rue Gustave Rouanet<br />\r\nBP 21<br />\r\n75018 Paris<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\nPuteaux, le 30 avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 28 avril 2010 par BENNET SAMARAKOON chez Madame NOHET.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Retirer régulièrement la poussière présente sur les plinthes<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous encourageons à continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28827,2),(28841,'1',4298,1076,7,2,'2010-04-30 19:18:00',0,'Mme AIDARA Mairam<br />\r\nChez Mr SY<br />\r\n93 rue Belliard<br />\r\n75018 Paris<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\nPuteaux, le 30 avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 28 avril 2010 par BENNET SAMARAKOON chez Madame LEURENT.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Faire attention qu’il ne reste pas de faux plis sur les vêtements après les avoir repassés<br />\r\n- Penser à consulter les consignes laissées par le client et respecter l’ordre des tâches à effectuer<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous demandons de continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28825,2),(28842,'1',1261,1336,7,2,'2010-04-30 19:26:00',0,'Mme TAVARES LANDIM Soraya<br />\r\n15 avenue Paillard<br />\r\n95500 Le Thillay<br />\r\n<br />\r\n<br />\r\n<br />\r\nObjet : courrier suite contrôle<br />\r\n<br />\r\n<br />\r\n<br />\r\nPuteaux, le 30 avril 2010<br />\r\n<br />\r\n<br />\r\nMadame,<br />\r\n<br />\r\nDans le cadre du suivi qualité de nos prestations, vous avez été contrôlée le mercredi 28 avril 2010 par BENNET SAMARAKOON chez Madame CHOPLIN.<br />\r\n<br />\r\nPour améliorer les prestations que vous réalisez aux domiciles des clients de la société, nous vous demandons de porter une grande attention aux éléments suivants :<br />\r\n<br />\r\n- Bien positionner la brosse de l’aspirateur en fonction du type de sol afin de ne pas rencontrer de difficultés lors de l’aspiration<br />\r\n<br />\r\nVotre contrôle a été positif, nous vous félicitons pour la qualité de votre travail et vous encourageons à continuer d’assurer des prestations de même qualité chez tous vos clients.<br />\r\n<br />\r\nNous procéderons à des contrôles réguliers de votre travail pour nous assurer que le niveau de qualité des prestations est maintenu.<br />\r\n<br />\r\nNous vous adressons, Madame, nos sincères salutations.<br />\r\n<br />\r\n<br />\r\nMagalie GARNIER<br />\r\n','-2',28829,2),(28843,'0',1358,864,4,0,'2010-05-03 09:18:00',0,'Bonjour,<br />\r\nJe suis navrée de vous annoncer que je serai absente de la maison mardi prochain (04/05) toute la journée en raison de déplacement professionnel. Je vous demande de passer si possible jeudi ou vendredi à la place à l\'heure de votre choix. Merci de votre compréhension.<br />\r\nCordialement Mme Yang<br />\r\n','',0,10),(28844,'1',5256,843,4,0,'2010-05-03 09:21:00',0,'Bonjour,<br />\r\nnous souhaitons annuler la séance du Lundi 10 Mai.<br />\r\nNous reprendrons normalement à partie du 17 Mai.<br />\r\nMerci d\'accusé réception de ce courrier. <br />\r\nCordialement,<br />\r\nEmmanuel Genty<br />\r\n','',0,10),(28845,'1',2573,1124,4,0,'2010-05-03 09:23:00',0,'Bonjour,<br />\r\nJe me permets de vous informer, par la présente, que nous serons absents le vendredi 14 mai (pont de l\' ascension);<br />\r\nMerci de prendre en compte l\' annulation de la prestation ce jour.Cordialement,Frederic ruet','',0,10),(28846,'1',2573,1124,4,1,'2010-05-12 09:25:00',1,'annul presta','-2',28845,10),(28847,'1',5256,843,4,1,'2010-05-07 09:26:00',1,'annul presta','-2',28844,10),(28849,'1',3130,855,4,0,'2010-05-03 10:48:00',0,'Bonsoir Bonnie,<br />\r\n<br />\r\nJ\'ai vu Mr Le Rohellec Mercredi qui m\'a expliqué les raisons de la suspension de l\'intervention, il n\'y a aucun problème . <br />\r\nDe plus Mme Le Rohellec m\'avais laissé un mot avec les dates exactes. La dernière intervention aura donc lieu le 26 mai 2010 et la reprise le 27 octobre 2010 .<br />\r\n<br />\r\nMerci .<br />\r\n<br />\r\nBonne soirée et bon week end<br />\r\n<br />\r\n<br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(28850,'1',3771,1124,4,0,'2010-05-03 11:06:00',0,'annul presta du 10 mai ( appel téléphonique SERENA) maj soft','',0,10),(28851,'1',3771,1124,4,1,'2010-05-09 11:06:00',1,'annul presta','-2',28850,10),(28852,'1',6157,0,3,0,'2010-05-03 11:17:00',0,'','',0,26),(28853,'1',6157,0,3,5,'2010-05-03 11:18:00',0,'','-2',28852,26),(28854,'1',6157,0,3,1,'2010-05-19 17:00:00',0,'Nous avions rdv ce jour mais le client a laissé un message pour annuler sa demande.','-2',28852,26),(28855,'1',670,1354,4,0,'2010-05-03 11:18:00',0,'3.05: Mme HUC annule le 17+24.05. Aimerait 1 presta entre le 26 & 28 mai. Voir si Mlle MORIN aurait 1 dispo sinon avec qlqun d\'autre.<br />\r\n19.05/ J\'ai la clte. Elle m\'informe que le jeudi cela ne sera pas possible. Eventuellement le mercredi. Elle m\'informe qu\'elle annule le 31.05 car pas assez contente de Mlle MORIN. Si ns avons qlqun d\'autre elle aimerait changer. Car pour elle Mlle MORIN ne fait pas assez de chose, et pour le prix celà fait cher. Je pense à Mme DUFAY. Faire point avec VA <br />\r\n25.05: La clte restaure sa prest adu 31.05<br />\r\n26.05: La clte m\'a rappelé afin de savoir si ns avions bien eut son mess. Mme HUC souhaiterait faire un \"essai\" avec une autre intervenante, 1 autre jour ds la semaine. Voir avec mme dufay si ok et qd.','',0,9),(28857,'0',6158,0,4,0,'2010-05-03 11:41:00',0,'3.05/ Clte interessée par 4 à 5h/sem ménage &repassage.<br />\r\nVA rdz-comle cet apm<br />\r\n4.05: Mess rpdr Mme MAXANT afin de savoir si serait ok de faire 1 première presta mardi 11.05 chez cette nouvelle clte qui commencerait à compter du jeudi 20.05 puisque le 13.05= ascension.<br />\r\n5.05: J\'ai laissé un second mess à mme maxant pour ce nouveau clt<br />\r\n7.05: Mess rpdr clte pour informer que Mme MAXANT pourrait effectuer des presta le jeudi apm de 16 à 17h à compter du 20.05 car le 13.05 = ascension. Je lui propose 1 repsta de rpcmt le mardi apm avec mme mercier qui a eut 1 annul.','',0,9),(28860,'1',5598,1377,4,0,'2010-05-03 12:50:00',0,'annul presta du 13 mai ( appel téléphonique) maj soft','',0,10),(28861,'0',5745,1229,4,0,'2010-05-03 13:37:00',0,'3.05: Mme FOURCADE m\'a appelée en me disant qu\'elle avait laissé 1 mess sur rpdr. Or c\'est moi qui a pris les appeles ce matin = rien. Vu VA on ne facture pas cette fois , mais la fois prochaine oui<br />\r\nLa clte me demande si mme bouaifi seraitr ok pour faire 1h de + le 12.05, + aimerait avoir 1 presta en + le 18.05 pdt 2h éventuellement. Sms à Mme BOUAIFI ce jour<br />\r\n3.05: Mme BOUAIFI ok pour faire 1h de + le 12.05, par contre ça ne sera pas possible d\'intervenir le mardi car trop juste pour elle.<br />\r\n4.05: J\'ai eut mme fourcade ok pour 1h de plus le 12.05. Pour sa presta en plus je lui ai dit que pas possible. Trop juste au niveau du tps entre presta avant et après. Par contre si souhaite 1h en + le 19.04, elle peut éventuellement m\'en faire la demande.','',0,9),(28862,'0',0,1454,7,1,'2010-05-03 13:42:45',0,'Vérification des références','-2',0,44),(28863,'0',0,1454,7,1,'2010-05-03 15:00:00',1,'','-2',28862,44),(28899,'1',4076,1041,4,0,'2010-05-04 12:00:00',0,'4.05: Modif tarif au 1er avril suite chgmt contrat clte','',0,9),(28868,'1',4249,701,4,0,'2010-05-03 16:54:00',0,'3.05/ mESS RPDR SUITE MODIF TARIF ERREUR DE 0.50E QAD CLTE A R2DUIT SON TPS DE PRESTA','',0,9),(28869,'1',4991,1258,4,0,'2010-05-03 16:58:00',0,'3..05/ J\'informe clte qu\'à compter du 1er mai tarif = 3h et non pas 6h suite erreur de notre part. Clte ok','',0,9),(28870,'0',4705,1227,4,0,'2010-05-03 17:00:00',0,'3.05: Mess rpdr clt pour informer erreur tarif 3h = 18.50€=> avoir sur facture mai 2010','',0,9),(28871,'0',5533,719,4,0,'2010-05-03 17:04:00',0,'3.05: Mess rpdr clte pour informer erreur tarif => avoir sur 2€x8presta + 2pers = 32.00€','',0,9),(28873,'1',3221,863,4,0,'2010-05-03 17:11:00',0,'3.05: j\'ai informé clte erreur de notre part sur tarif. A réduite de 5h à 4h/sem. Or tarif = tjrs 5h. A compter du 1er mai = 4h=>18.00€','',0,9),(28874,'0',0,1455,7,1,'2010-05-03 17:17:04',0,'Vérification des références','-2',0,10),(28875,'0',0,1455,7,1,'2010-05-03 15:00:00',1,'','-2',28874,10),(28876,'1',3685,0,4,0,'2010-05-03 17:19:00',0,'3.05: Mess rpdr clte pour informer erreur tarif suite chgmt d\'inter réduction de 69h à 5h/sem. Or tarif non modifié. A compter dui 1er mai tarif de 5h/sem','',0,9),(28877,'0',2111,0,6,0,'2010-05-03 17:24:00',0,'BASE 15/06/2010 :<br />\r\n1er au 15 août 2010 : CP<br />\r\n17+20/08/2010 : ANNUL CLT (soeur malade)=1s. CR RESTANT =5S<br />\r\n30/08/2010 : ANNUL CLT. PRESTA non décomptée.<br />\r\n01/11/2010 : férié = -3h<br />\r\n11/11/2010 : férié = -3h<br />\r\n10/02/2011 ; sal abst (DESCHAMPS) = -3h<br />\r\n17/02/2011 : sal mal (DESCHAMPS). Clt abst dc R refusé = -3h<br />\r\n24/02/2011 : ANNUL CLT (mari opéré) = -3h. CR = 4.5s<br />\r\n03+10/03/2011 : ANNUL CLT = -6h. CR = 3.5s<br />\r\n21+24/03/2011 : ANNUL CLT = -6h. CR = 2.5s<br />\r\n28+31/03/2011 : ANNUL CLT = -6h. CR = 1.5s','',0,12),(28878,'1',5058,1321,4,0,'2010-05-03 17:23:00',0,'3.05 : J\'informe clte erreur tarif avant prennait 3h tous les 15 jours aux trarifs de 3h/sem. prend 2h toute les semaines. Clte mécontente car prend + d\'heures qu\'avant... Voir VA','',0,9),(28879,'0',2862,1361,4,0,'2010-05-03 17:28:00',0,'3.05/ mMESS RPDR pour informer erreur tarif appliquée. Avant prenait 2h30 18.50 or depui sept prend 2h/sem soit 19.00€. A compter du 1er ami application du bon tarif.','',0,9),(28880,'1',6053,0,3,1,'2010-05-03 17:55:00',0,'Bonjour Madame Sarrieu, <br />\r\n <br />\r\nNous travaillons uniquement du lundi au vendredi. Je suis disponible de 9h à 19h pour un rendez-vous de présentation. <br />\r\n <br />\r\nDites moi quel serait votre jour de préférence pour cette première rencontre. <br />\r\n <br />\r\nBien à vous, <br />\r\n <br />\r\nBenoit Orget','-2',27426,2),(29041,'1',6053,0,3,5,'2010-05-06 17:56:00',0,'Bonsoir Monsieur,<br />\r\n<br />\r\n<br />\r\nJe serai disponible le 14 mai si cela vous convient pour le rendez-vous, toute la journée sauf entre 13h30 et 16h30.<br />\r\n<br />\r\n<br />\r\nV. Sarrieu<br />\r\n','-2',27426,2),(28882,'1',5969,0,3,5,'2010-05-03 17:58:00',0,'Du client:<br />\r\n<br />\r\nMadame, Monsieur,<br />\r\n <br />\r\nJ\'accuse bonne réception de votre devis que j\'ai bien étudié.<br />\r\n <br />\r\nAprès réflexion, j\'ai choisi la proposition d\'un de vos concurrents qui proposait la totalité des services que je demandais (le nettoyage des vitres n\'était pas précisé dans le vôtre), à un tarif plus bas et le contrat a été signé.<br />\r\n <br />\r\nJe vous remercie de la rapidité de votre proposition et ne manquerai pas de revenir vers vous en cas de besoins.<br />\r\n <br />\r\nCordialement,<br />\r\n <br />\r\nStéphane PAULO','-2',26586,2),(28884,'1',6066,0,3,1,'2010-06-03 18:03:00',1,'inactif si pas de nouvelles','-2',27718,2),(28885,'1',6111,0,1,1,'2010-06-07 18:13:00',1,'point 4ème prestation.','-2',28605,2),(28886,'1',5917,0,3,1,'2010-06-03 18:15:00',1,'inactif si pas de nouvelles','-2',26181,2),(28887,'1',5726,0,9,5,'2010-05-03 20:03:00',0,'Madame,<br />\r\n<br />\r\nJe reviens vers vous concernant votre demande de prestation auprès de notre société. Nous avons bien pris en considération votre souhait pour des prestations les vendredis.<br />\r\n<br />\r\nMalheureusement, pour le moment nous ne sommes pas en mesure de pouvoir répondre à votre demande.<br />\r\n<br />\r\nNous recevons actuellement des personnes en recrutement et espérons pouvoir donner suite rapidement à votre demande.<br />\r\n<br />\r\nNous vous tiendrons informée régulièrement de l’avancée de nos recherches.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28287,2),(28888,'1',5726,0,9,1,'2010-05-10 18:03:00',1,'Avancée recherches ...','-2',28287,2),(28889,'0',1038,660,4,0,'2010-05-04 08:52:00',0,'Bonjour,<br />\r\nJe souhaiterais annuler la prestation de Mme Ayah le jeudi 6 mai 2010 de 13h à 16h. Pourriez-vous me confirmer par retour de mail que l\'annulation sera bien prise en compte ?<br />\r\nJe vous remercie de votre attention et de votre compréhension.<br />\r\nCordialement.Mme Leteurtre Christelle.','',0,10),(28890,'1',5677,0,9,1,'2010-05-04 09:21:00',0,'Msg laissé sur port client : tjs personne à proposer, très difficile de trouver qq sur son secteur. Arrêt des recherches.','-2',25905,2),(28891,'1',4776,0,4,1,'2010-05-04 09:27:00',0,'SMS envoyé à la cliente confirmation possibilité 3h le 5/5','-2',28122,2),(28892,'1',0,1214,1,1,'2010-05-04 09:30:00',0,'Msg laissé pour faire un 2eme point sur la presta chez Dafeuille et savoir si nécessité de rajouter 1h de plus => invitée au rappel','-2',27901,2),(28893,'1',6051,0,5,1,'2010-05-04 09:35:00',0,'Cliente rappelée mais n\'entend pas car elle est ds 1 pkg => rappeler en début d\'AM','-2',28802,2),(28894,'1',6051,0,5,1,'2010-05-04 13:36:00',1,'','-2',28802,2),(28895,'1',4147,1321,4,0,'2010-05-04 10:45:00',0,'4.05: Suite demande de Mlle SCHMITT j\'ai laissé 1 mess rpdr à la clte afin de savoir si serait ok pour décaller presta de 9h à 9h30 pdt une durée de 1 à 2 mois.<br />\r\n7.05: Pas de nouvelle dc clte doit être ok.','',0,9),(29649,'0',6158,0,4,0,'2010-05-21 16:11:00',0,'MESSAGE REPONDEUR POUR POINT QUALITE / JE PRECISE QUE MME MAXANT N A PAS EU LE TEMPS DE FINIR LE REPASSAGE CAR ELLE A FAIT LES BAIES VITREES DU SALON MAIS PAR LA SUITE ELLE AURA LE TEMPS D ORGANISER UN ROULEMENT.<br />\r\n26.05: Pas de rpse, je reporte le suivi au 28.05. Comme cela il y aurait une seconde presta.<br />\r\n28.05 : Clte trouve presta parfaite ','',0,9),(28898,'0',5018,1229,4,0,'2010-05-04 11:36:00',0,'4.05: Mess rpdr clte pour informer que Mme BOUAIFI arriverait le 6.05 vers 10h car rdz-vs ophtalmo le 6.05 à 9h (urgence).','',0,9),(28900,'0',2102,1152,4,0,'2010-05-04 12:02:00',0,'bonjour<br />\r\nJe pars en voyage du 17 au 28_05_2010.<br />\r\nAussi je demande la suspension des prestations des lundi 17 mai et 24 mai 2010.<br />\r\nReprise le 31-05.<br />\r\n <br />\r\nLe 10-05 maintien aussi de la prestation.<br />\r\nJe vous ferai donc un virement pour 4 prestations (19 et 26-04, 3 et 10-05) avant de partir, soit le 16-05.<br />\r\n <br />\r\nJe note cela dans le carnet pour Mme Le Bris.<br />\r\n','',0,14),(28901,'1',1247,1401,4,0,'2010-05-04 12:03:00',0,'4.05: Suite erreur modification du tarif à compter du 1er avril 2010 => taux de 3h/sem','',0,9),(28902,'0',0,1456,7,1,'2010-05-04 12:04:28',0,'Vérification des références','-2',0,23),(28903,'0',0,1456,7,1,'2010-05-04 15:00:00',1,'','-2',28902,23),(28905,'1',5401,299,4,0,'2010-05-04 12:41:00',0,'Bonjour,<br />\r\nMerci de noter que suite à d\'importants travaux à notre domicile la prestation du lundi 10 mai 2010 ne pourra être assurée.La prestation reprendra le lundi 17 mai.<br />\r\nEn vous remerciant, Cordialement<br />\r\nGwen SECRETAN','',0,10),(28906,'1',5401,299,4,1,'2010-05-06 12:42:00',1,'ANNUL PRESTA ','-2',28905,10),(28907,'0',3334,1001,4,0,'2010-05-04 12:44:00',0,'Pour des raisons familiales, je suis obligée de m\'absenter assez souvent,Je souhaite trouver avec vous un arrangement, car mes annulations sont supérieures à 8 semaines par an<br />\r\nHabitant en pavillon et pour des raisons de sécurité je ne souhaite pas laisser mes clefs.<br />\r\nVoici la liste de mes annulations à venir :<br />\r\nMAI : du 14 au 28 maj soft<br />\r\nJUIN : du 19 au 30 maj soft<br />\r\nJUILLET : du 1er au 17 juillet et du 24 au 31 maj soft<br />\r\nCordialement ,Françoise KERMORGANT tel : 01 69 41 20 31','',0,10),(28908,'0',3334,1001,6,0,'2010-05-04 12:45:00',0,'congé été 2010:<br />\r\nJUILLET : du 1er au 17 juillet et du 24 au 31<br />\r\n<br />\r\ndernier presta: 17 juin , reprise presta: 20 juillet<br />\r\ndernier presta: 22 juillet , reprise presta: 3 aout<br />\r\n<br />\r\nCordialement Françoise KERMORGANT tel : 01 69 41 20 31','',0,10),(28910,'1',5261,1449,4,0,'2010-05-04 13:48:00',0,'Bonjour,<br />\r\nNous vous prions de bien vouloir prendre note que nous annulons la prestation du vendredi 14 mai 2010 pour cause de vacances.Nous vous remercions de bien vouloir accuser réception de ce mail.<br />\r\nBien cordialement,<br />\r\nMr et Mme Nau','',0,10),(28913,'1',6111,0,1,1,'2010-05-04 15:19:00',0,'Première impression très bien. Elle n\'a pas ses repères donc le client est conscient qu\'elle n\'a pas pu être aussi productive qu\'elle le sera dans 3 ou 4 prestations. A son retour à la maison, tous était propre, impression globalement satisfaisante.','-2',28605,2),(28915,'1',6166,0,3,0,'2010-05-04 15:30:00',0,'RDV FAIT. 3H FDS FIN ENTRE 10H ET 17H.','',0,2),(28916,'1',6166,0,3,3,'2010-05-04 17:00:00',0,'RDV FAIT. 3H FDS FIN ENTRE 10H ET 17H.','-2',28915,2),(28917,'1',6167,0,3,0,'2010-05-04 15:34:00',0,'3H FDS à 8H DANS L\'IDEAL SINON TANPIS. 3 CHATS donc priorité à l\'aspiration des poils sur le sol, sous le lit, sous le canapé etc. ','',0,2),(28918,'1',6167,0,3,1,'2010-05-03 20:00:00',0,'ok merci pour les infos. Elle veut un mail récap pour avoir un support pour comparer.','-2',28917,2),(28919,'1',6167,0,3,5,'2010-05-04 15:35:00',0,'','-2',28917,2),(29036,'1',6167,0,3,3,'2010-05-12 08:30:00',0,'RDV FAIT: 3H FDS à 8H DANS L\'IDEAL. 3 CHATS donc priorité à l\'aspiration des poils sur le sol, sous le lit, sous le canapé etc. ','-2',28917,2),(28921,'1',5946,0,1,1,'2010-05-04 15:42:00',0,'bonjour M. Orget,<br />\r\n<br />\r\nla 1ère prestation s\'est bien passé. Nous avons eu un bon contact, Miryam semble très professionnelle et connait son boulot. Elle a effectué les tâches principales dans le temps imparti; l\'appartement n\'était pas très propre donc je pense qu\'elle sera encore plus rapide la prochaine fois...<br />\r\n<br />\r\nDe toutes façons, si cette bonne impression ne se confirmait pas dans les semaines qui viennent, je reviendrais vers vous..<br />\r\n<br />\r\nMerci<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nAntoine Mensior','-2',28577,2),(28964,'1',6177,0,3,0,'2010-05-05 13:55:00',0,'2H/S ','',0,2),(28965,'1',6177,0,3,1,'2010-05-03 13:55:00',0,'','-2',28964,2),(28924,'1',4199,863,4,0,'2010-05-03 16:19:00',0,'Mess rpdr clte afin de savoir si souhaite presta de rplcmt pdt AM de Mme LULUVAMU.<br />\r\n5.04: Pas de rpse clte => annulation des 2 presta de la semaine.','',0,9),(28926,'1',6169,0,3,1,'2010-05-04 16:52:00',0,'Me demande de lui envoyé un devis par mail. Ce n\'est pas pour commencer tout de suite, mais au mois de Juin. Surtout pour du repassage. Appartement 2 pièces avec un grand salon et une chambre.','-2',28925,26),(28927,'1',6169,0,3,5,'2010-05-04 16:53:00',0,'','-2',28925,26),(28928,'1',6169,0,3,1,'2010-05-19 16:53:00',0,'N\'a toujours pas son appartement et souhaite que l\'on se rappelle début Juin.','-2',28925,26),(28929,'1',569,0,4,0,'2010-05-04 18:12:00',0,'MSG CLIENT : annule presta du 5/5 + ns fait part d\'un déménagement à venir','',0,2),(28930,'1',569,0,4,1,'2010-05-04 18:13:00',0,'Msg laissé sur port client pour confirmer annulation du 5/5 à titre exceptionnel (rappel délai 72h) + invitation au rappel ou envoi d\'un courrier pour le déménagement','-2',28929,2),(29131,'1',6115,1398,7,0,'2010-05-10 15:12:00',0,'','',0,10),(28932,'1',6051,0,5,1,'2010-05-04 14:14:00',0,'Msg laissé sur port cliente l\'invitant à ns recontacter pour presta demain avec Bennet + changement Ewa à partir du 10/05','-2',28802,2),(28933,'1',6051,0,5,1,'2010-05-04 18:15:00',0,'Cliente OK Bennet le 5/5 13h-17h + OK changement Ewa L/J 14h30-17h30','1',28802,2),(28934,'1',6051,0,1,0,'2010-05-04 18:16:00',0,'','',0,2),(28935,'1',6051,0,1,1,'2010-05-11 18:16:00',1,'Point suite 1ere presta','-2',28934,2),(28936,'1',6173,0,3,0,'2010-05-04 19:30:00',0,'','',0,26),(28937,'1',6173,0,3,5,'2010-05-04 19:30:00',0,'','-2',28936,26),(28938,'1',6173,0,3,1,'2010-05-05 12:50:00',0,'Est au Travail. N\'est pas seule à prendre la décision. Me rappelle dans la semaine. A bien reçu le mail.','-2',28936,26),(28939,'1',6150,0,9,1,'2010-05-06 19:33:00',0,'Appel de la cliente. Prise de RDV pour la semaine prochaine','-2',28775,26),(28941,'0',2968,854,4,0,'2010-05-05 09:27:00',0,'5.04: Réception mail clt qui m\'informe qu\'il annule sa presta du 7.05 pour raison de démanagement.<br />\r\nMme NDOUO devra effectuer sa dernière presta là-bas le 14.05.<br />\r\nJ\'ai répondu au clt lui demandant de me communiquer sa nouvelle adresse + savoir si maintien des presta & durée.<br />\r\n7.05/ Pas de nouvelle du clt - je reporte mon suivi<br />\r\n18.05: Pas de nouvelles du clt. je le relance par téléphone=>mess rpdr. J\'ai également laissé 1 mess à Mme NDOUO afin de savoir. Mme NDOUO','',0,9),(29519,'0',2968,0,4,0,'2010-05-20 13:23:00',0,'LE CLIENT SUSPEND POUR LE MOMENT SON CONTRAT CAR VIENT DE DEMENAGER / NOUS RAPPELERA QUAND IL SERA BIEN INSTALLE<br />\r\n25.05/ mME NDOUO est bien passé pour déposer les cles du clt.','',0,9),(28944,'1',0,1214,1,1,'2010-05-05 10:26:00',0,'Mme Darfeuille l\'a contactée, reste à 3h pour le moment car fatiguée et a mal à la jambe ! verra par la suite si elle peut faire 4h ...','-2',27901,2),(28945,'1',6010,0,1,1,'2010-05-05 10:29:00',0,'Msg laissé sur port cliente : avoir confirmation qu\'elle s\'était entretenue avec mme Miroud au sujet de l\'h en plus et savoir si tt se passe bien. Invitation au rappel ...','-2',27901,2),(28946,'1',3582,1321,4,0,'2010-05-05 10:40:00',0,'5.05/ Mlle SCHMITT m\'informe qu\'à compter de lundi prochain elle interviendra sur Villeneuve les maguelonnes de 8h30 à 11h.','',0,9),(28947,'0',5282,1227,4,0,'2010-05-05 10:56:00',0,'5.05: RAR clt informant qu\'il mettait 1 terme au contrat','',0,9),(28948,'0',2854,903,7,0,'2010-05-17 12:00:00',0,'','-2',0,21),(28949,'0',2854,903,7,6,'2010-05-17 12:00:00',1,'Partie plus tot, faire attention aux au TV,ordi,...<br />\r\nA corriger WC, radiator.','-2',28948,21),(28950,'1',6034,0,3,5,'2010-05-05 10:59:00',0,'Bonjour Monsieur Orget,<br />\r\n<br />\r\n<br />\r\nJe vous confirme mes préférences pour le jeudi ou le vendredi et pour un démarrage à la mi mai.<br />\r\n','-2',27262,2),(28951,'0',3218,310,7,0,'2010-05-18 11:00:00',0,'','-2',0,21),(28952,'0',3218,310,7,6,'2010-05-18 11:00:00',1,'Pas de l\'eau ce jour. Poussire pas faite, outiliser les produits. Faire le point sur son travail avec Mme Hagege.','-2',28951,21),(28953,'0',5773,1387,7,0,'2010-05-20 00:00:00',0,'','-2',0,21),(28954,'0',5773,1387,7,6,'2010-05-20 00:00:00',1,'Bon travail. Corriger des oublies, bouger les objets au sol.','-2',28953,21),(28955,'0',3307,1348,7,0,'2010-05-12 12:00:00',0,'','-2',0,21),(28956,'0',3307,1348,7,6,'2010-05-12 12:00:00',1,'Client satisfaite , mais il y a des oubliées: micro-onde,bouchon douche et baignoire, radiateur. ','-2',28955,21),(28957,'1',1549,0,4,1,'2010-05-05 12:25:00',0,'Msg laissé sur port cliente pour savoir si clés ont été refaites et prévoir date reprise => invitée à ns recontacter','-2',27850,2),(28958,'1',1549,0,4,1,'2010-05-12 12:26:00',1,'Relance si pas retour','-2',27850,2),(28959,'1',6176,0,3,0,'2010-05-05 12:47:00',0,'','',0,26),(28960,'1',6176,0,3,5,'2010-05-05 12:47:00',0,'','-2',28959,26),(28961,'1',6176,0,3,4,'2010-05-06 12:47:00',0,'Invitation au rappel','-2',28959,26),(28962,'1',6137,0,9,3,'2010-05-12 19:30:00',0,'','-2',28691,26),(28963,'1',6173,0,3,4,'2010-05-17 12:51:00',0,'Message invitant au rappel','-2',28936,26),(28966,'1',6177,0,3,4,'2010-05-04 16:05:00',0,'','-2',28964,2),(28967,'1',6177,0,3,1,'2010-05-03 17:34:00',0,'','-2',28964,2),(28968,'1',6177,0,3,5,'2010-05-05 13:57:00',0,'N\'arrivant pas à vous joindre par téléphone je me permets de vous contacter par mail....','-2',28964,2),(28969,'1',6177,0,3,1,'2010-05-06 13:57:00',0,'nrp','-2',28964,2),(28970,'1',6102,0,3,4,'2010-05-10 14:02:00',0,'','-2',28063,2),(28971,'1',4198,451,4,0,'2010-05-05 14:06:00',0,'5.05: Appel de la clte qui m\'informe que la serrure de sa boite aux lettres avait été changé. Donc doit remettre nouvelle cles + rendre ancienne. Mme JOVER attendra à 12h30 mme agrhaba. Mess ce jour à Mme AGRABHA','',0,9),(28972,'1',6178,0,3,0,'2010-05-05 15:37:00',0,'','',0,2),(28973,'1',6178,0,3,4,'2010-05-05 15:38:00',0,'','-2',28972,2),(28974,'1',6178,0,3,1,'2010-05-05 17:38:00',0,'elle préfère me rappeler','-2',28972,2),(28975,'1',13,0,4,5,'2010-05-05 16:02:00',0,'Bonjour, <br />\r\n<br />\r\nJe reviens vers vous comme convenu suite à votre demande du mois dernier pour décaler la prestation de mme Moreira du 12/05 au 14/05. Malheureusement, après avoir contacté ses clients du vendredi, il n’y aura aucune annulation le 14/05. Par conséquent, je ne peux répondre favorablement à votre demande.<br />\r\n<br />\r\nMaintenons-nous la prestation prévue le 12/05 ?<br />\r\n<br />\r\nDans l’attente de votre confirmation.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier<br />\r\n','-2',27976,2),(28976,'1',73,0,1,1,'2010-05-05 16:11:00',0,'Son mari avait envoyé le chq la veille de notre appel => chq tjs pas reçu à ce jour, tenir informée la cliente d\'ici la FDS si on n\'a tjs rien reçu','-2',28633,2),(28977,'0',4593,1015,4,0,'2010-05-05 16:12:00',0,'5.05: Mess rpdr clte pour informer presta du 13.05 avancé au 12.05','',0,9),(29109,'1',6142,0,9,1,'2010-05-10 11:06:00',0,'Bonjour,<br />\r\n <br />\r\nNous préférons le vendredi avec des horaires indifférents.<br />\r\n <br />\r\nCordialement,','-2',29030,2),(28979,'0',5417,0,4,0,'2010-05-05 16:47:00',0,'MESSAGE REPONDEUR POUR L INFORMER DU REMPLACEMENT AVEC MME BOYER VENDREDI AUX MEMES HORAIRES','',0,9),(28980,'1',5726,0,9,1,'2010-05-05 17:27:00',0,'Madame,<br />\r\n<br />\r\nSuite à votre message, il semble que vous soyez dans l’impossibilité de répondre à ma demande dans les délais prévus. J’ai essayé de vous joindre par téléphone ainsi que M. ORGET sans succès et personne n’a daigné me rappeler.<br />\r\nEn conséquence, vous trouverez en pièce jointe le dossier de la lettre recommandée électronique d’annulation de ma commande que je vous ai adressée ce jour.<br />\r\nMa décision est irrévocable, il ne sera pas utile de me rappeler.<br />\r\n<br />\r\nSincères salutations<br />\r\nPatricia MARSEGLIA<br />\r\n','-2',28287,2),(28981,'1',5726,0,9,5,'2010-05-05 17:46:00',0,'Madame, <br />\r\n<br />\r\nVous avez été en contact lundi 3 mai avec mr Orget concernant votre demande de prestation. Ce dernier m’en a fait part car je suis en charge de la mise en place des prestations sur votre secteur. Contrairement à ce que vous pouvez mentionner dans votre courrier, il ne s’agit en aucun cas de « se renvoyer la balle » entre collègues, nous avons simplement des fonctions bien précises au sein de la société.<br />\r\n<br />\r\nSuite à votre appel auprès de Mr Orget, je vous ai alors adressé un mail le jour même pour vous informer que nous ne pourrions pas vous envoyer un intervenant à l’échéance souhaitée car nous n’étions pas en mesure de répondre favorablement à votre demande pour le moment.<br />\r\n<br />\r\nEn effet, le créneau du vendredi est très demandé et il faut prévoir un délai d’environ 2 à 3 semaines sur certains secteurs pour pouvoir donner suite aux demandes des clients. De plus, nous recherchons la qualité et la satisfaction de tous nos clients, par conséquent nous n’embauchons pas des personnes sans compétence dans l’objectif de répondre uniquement à une échéance calendaire. <br />\r\n<br />\r\nVisiblement votre constat est sans appel, à notre grand regret. <br />\r\n<br />\r\nNous restons cependant à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28287,2),(28982,'1',6178,0,3,4,'2010-05-06 18:09:00',0,'','-2',28972,2),(28984,'1',5842,0,3,1,'2010-05-12 18:17:00',0,'Elle est désolée, elle n\'a toujours pas avancé. Merci de votre patience, ca finira par payer... en tous cas j\'ai juste quelques impératifs à régler avant de passer à la partie \"ménage\". Relancez moi dans une dizaine de jours en espérant que d\'ici là on puisse entreprendre les démarches. Merci','-2',25594,2),(29024,'1',6166,0,3,5,'2010-05-06 16:57:00',0,'BC reçu:<br />\r\n<br />\r\nBonjour Madame Dimberton,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour.<br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n<br />\r\n<br />\r\n<br />\r\nSont-elles toujours celles-ci? <br />\r\n<br />\r\n- Jeudi ou vendredi entre 10h et 17h.<br />\r\n<br />\r\n- démarrage prévu au plus tard pour le 19 Mai.<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous restons à votre entière disposition.<br />\r\n<br />\r\nBien cordialement,','-2',28915,2),(28987,'1',6075,0,3,5,'2010-05-10 18:28:00',0,'Bonjour Madame Rousse,<br />\r\n <br />\r\nNous accusons réception de votre bon de commande reçu par courrier lundi 17 Mai.<br />\r\n <br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n<br />\r\n <br />\r\n<br />\r\nSont-elles toujours celles-ci? <br />\r\n<br />\r\n- Mardi ou Mercredi ou Jeudi<br />\r\n<br />\r\n- Horaires indifférents<br />\r\n<br />\r\n <br />\r\n<br />\r\nNous restons à votre entière disposition.<br />\r\n<br />\r\nBien cordialement,','-2',27795,2),(28988,'0',3190,1372,4,0,'2010-05-06 08:58:00',0,'annul presta du 11 mai ( appel téléphonique) maj soft','',0,10),(28989,'1',4451,339,4,0,'2010-05-06 09:01:00',0,'6.05: Clte annule presta du 5/07/10 à août 2010. Dès nouvelle intervenante proposer août ou septembre à la cliente. <br />\r\n7.05: Clte ok<br />\r\n11.08: Vu VA on propose à la clte Mlle LIGORI le vendredi matin à compter du 27/08 si clte ok. Mail ce jour à la clte. <br />\r\nAtn il y a une presta le 20.08. Dc voir avec la clte si peu attendre le 27/08.','',0,9),(28991,'1',5535,1373,4,0,'2010-05-06 09:09:00',0,'Bonjour,<br />\r\nPourriez-vous prendre en compte l’annulation de la prestation du 12 Mai 2010 car nous sommes en congés.<br />\r\nCordialement. Thierry Cobon','',0,10),(28992,'0',6179,0,4,0,'2010-05-06 09:16:00',0,'60.56/ Appel de ce prospect interessé par 3h/sem.<br />\r\nRdz-vs le 6.05.10 à 14h.<br />\r\nVA a rencontré la clte. Démarche tous les prestataires de services.<br />\r\nLa clte rappelera','',0,9),(29049,'0',692,1020,4,0,'2010-05-07 11:31:00',0,'S\'il faut dire les choses négatives, il faut aussi dire les positives. Ma femme et moi trouvons Céline très agréable, dynamique, sociable et directe. Elle ne parvient étonnamment pas à faire comme vos précédentes employées : ménage complet sols et salles de bains + un extra non hebdomadaire tel que une ou deux vitres, Cela nous a paru étonnant, car elle ne fait pas semblant de travailler ! C\'est, après analyse, qu\'elle fait à notre avis, certaines tâches trop à fond (c\'est un comble). Si c\'est son seul défaut, nous nous en accommoderons... De toute façon, nous mettrons cela au point au fur et à mesure avec elle. Sachez que nous souhaitons vivement la garder.<br />\r\n<br />\r\n Cordialement,<br />\r\n<br />\r\nBertrand LOUIS<br />\r\n','',0,14),(28996,'1',5420,1350,4,0,'2010-05-05 10:16:00',0,'5.05: MMe bouytarssizet est venue à l\'agence pour ns informer AM prolongé jusqu\'au 7.05. VA a laissé 1 mess rpdr.fils à ce sujet.<br />\r\n6.05: Pas de nouvelles dc j\'annule la presta ','',0,9),(28999,'1',3874,1252,1,0,'2010-05-06 10:54:00',0,'Cliente arrête les presta pour cause de déménagement, rien à voir avec le travail d\'Ana. Dernière presta le 12/05, il faudra lui laisser les clés sur la table et partir en claquant la porte.','',0,2),(29000,'1',0,1252,1,1,'2010-05-06 10:58:00',0,'SMS : Bonjour, mercredi 12 mai ce sera la dernière prestation chez mme RENEAUME car après elle déménage. A la fin de la prestation il faudra laisser ses clés sur la table du salon et partir en claquant la porte (attention bien vérifier que la porte est fermée une fois que vous l\'avez claquée). Si vous ne comprenez pas, appelez-moi. Merci','-2',28999,2),(29001,'1',1321,0,4,0,'2010-05-06 11:02:00',0,'Cliente informée mme Koffi abs 14/05 et 28/05. Ne souhaite pas de rmplt le 14/05 mais prévoir qq pr le 27 ou 28/05 le matin','',0,2),(29002,'1',1321,0,4,1,'2010-05-14 11:03:00',1,'Info rmplt','-2',29001,2),(29003,'1',213,0,4,0,'2010-05-06 11:09:00',0,'Msg laissé sur port cliente pour informer abs mme Koffi 14 et 28/05. Invitée à ns recontacter pour rmplt.','',0,2),(29004,'1',213,0,4,1,'2010-05-14 11:10:00',1,'Rmplt ou non ?','-2',29003,2),(29005,'1',3443,701,4,0,'2010-05-06 11:07:00',0,'6.05: Réception ce jour de 20x14.00€ = 280.00€ de CESU Chqs 030385795423 ->442). A saisir après facture du mois de mai.<br />\r\n1.06: Saisie CESU de 280.00€ ce jour. Reste à prélever 80.00€','',0,9),(29007,'1',104,0,4,0,'2010-05-06 11:14:00',0,'Msg laissé sur port client pour informer abs mme Koffi le 27/05. Invité à ns recontacter pour rmplt.','',0,2),(29698,'1',2218,0,4,1,'2010-05-24 19:10:00',0,'Pas de solution possible pour le moment, si dispo entre temps sera recontacté','-2',29543,2),(29009,'1',2703,0,4,0,'2010-05-06 11:17:00',0,'Cliente informée abs mme Koffi 27 et 31/05. OK pour rmplt mais avec Bennet car connaît déjà la maison, pas le vend.','',0,2),(29010,'1',2703,0,4,1,'2010-05-14 11:18:00',1,'Infos rmplt','-2',29009,2),(29011,'1',2203,0,4,0,'2010-05-06 11:23:00',0,'Cliente ne répond pas, pas possible de laisser un msg => mail pour informer abs mme Koffi le 31/05. Invitée à ns recontacter pr rmplt.','',0,2),(29012,'1',2203,0,4,1,'2010-05-14 11:24:00',1,'Rmplt ou non ?','-2',29011,2),(29013,'1',6150,0,9,3,'2010-05-12 18:30:00',0,'RDV Ok. Nous sommes face à Merci Plus. Souhaite demarrer la prestation cette semaine. Première intervention à 8 heures (idealement mercredi) ou entre 12h et 14h puis à n\'importe quelle heure par la suite le mardi mercredi ou jeudi','-2',28775,26),(29014,'1',6122,0,3,3,'2010-05-07 18:30:00',0,'','-2',28490,26),(29015,'1',6176,0,3,4,'2010-05-19 11:41:00',0,'Message invitant au rappel','-2',28959,26),(29016,'1',6098,0,9,0,'2010-05-06 12:03:00',0,'2x 2,5H . H INDIF. DE LA PART DE CHAPOTO','',0,2),(29017,'1',6098,0,9,1,'2010-05-07 12:04:00',1,'mise en place','-2',29016,2),(29018,'1',3442,112,4,0,'2010-05-06 15:16:00',0,'annul presta du 14 mai (appel téléphonique) maj soft','',0,10),(29019,'0',1278,112,4,0,'2010-05-06 15:15:00',0,'clt en vacances semaine prochaine ok<br />\r\nClt déménage sur st remy les chevreuses en juillet <br />\r\ndéménage le jeudi 22 juillet souhaite presta nettoyage ds appart vide le 22 pm <br />\r\nnou srappelle<br />\r\nsoft maj','',0,10),(29020,'0',5417,0,4,0,'2010-05-06 16:16:00',0,'6.05: Appel de Mme JUILLAGUET pour me demander si elle pouvait avoir 1 presta le 27.05 à la place du 28.05. Voir avec Mme BOUYTARSSIZET si l\'on peut éventuellement permutter clt du jeudi au vendredi.<br />\r\n11.05: J\'ai eut MMe BOUYTARSSIZET qui va faire le point avec MMe PLANTIER et m\'informera cet apm. Mme PLANTIER est ok pour le 28. Je dois demander à Mme BARLET<br />\r\n19.05/ Mess rpdr Mme BARLET<br />\r\n19.05/ mME barlet OK POUR LE VENDREDI 28.05','',0,9),(29022,'1',5000,1223,4,0,'2010-05-06 16:41:00',0,'6.05: Appel de la clte me demandant d\'avancer presta au lundi apm sem. prochaine','',0,9),(29023,'1',2507,1174,4,0,'2010-05-06 16:52:00',0,'CLTE DEMANDE si poss de déplacer presta au mercredi car en congé<br />\r\npas poss = on réduit d\'1 heure la presta<br />\r\nsi une place se libère y penser<br />\r\nsoft maj','',0,10),(29025,'1',6166,0,9,0,'2010-05-06 16:57:00',0,'3H FDS ENTRE 10H ET 17H. DEMARRAGE DES PRESTATIONS AVANT LE 20 MAI SI POSSIBLE.','',0,2),(29026,'1',6166,0,9,1,'2010-05-07 16:59:00',1,'MISE EN PLACE','-2',29025,2),(29027,'1',5306,1334,4,0,'2010-05-06 16:59:00',0,'60.5: Mme KODJA est fatiguée. Son médecin l\'a arrêté 1 sem. mais va assurer sa presta chez mme felix-ripoll. Doi tme rappeler demain apm pour me dire si elle compte travailler la semaine prochaine ou si arrêtée.<br />\r\n7.05: Mme KODJA effectuera sa presta chez la clte. Ne souahite aps effectuer son AM','',0,9),(29029,'0',6130,0,4,0,'2010-05-06 17:08:00',0,'suite 1 ère prestation très contente ; intervenante sympathique et efficace !','',0,21),(29110,'1',6142,0,9,1,'2010-05-10 12:06:00',1,'mise en place','-2',29030,2),(29032,'0',4585,0,4,0,'2010-05-24 17:12:00',0,'le client est ok pour le remplacement de mme ndouo par mlle akanni le jeudi matin ; il voit avec son épouse si elle peut nous accueillir le jeudi 17<br />\r\n18.06: <br />\r\nPOUR MLLE AKANNI LA PRESTA S EST BIEN PASSE / ELLE A EU PEU DE TEMPS POUR LE REPASSAGE MAIS SERA PLUS EFFICACE AU BOUT DE QQUES PRESTATIONS. A REMARQUE QUE LE FER ACCROCHE LES VETEMENTS / PROPOSE EVENTUELLEMENT D APPORTER LE SIEN<br />\r\nPQ clt satisfait de la presta. Je lui ai fait la remarque du fer qui accroche les vêtement. Il n\'a rien remarqué. Mme NDOUO n\'avez pas le temps pour tout repasser. ','',0,9),(29034,'1',6039,0,3,1,'2010-05-12 17:22:00',0,'OK je vous rappellerai, en ce moment c\'est le coup de feu. Donc je n\'ai pas le temps, mais je reprends contact avec vous en temps voulu.','-2',27287,2),(29035,'1',6166,0,9,5,'2010-05-06 17:34:00',0,'Bonjour,<br />\r\n <br />\r\nJe vous confirme pour le jeudi ou vendredi, il faut que la prestation soit finie au plus tard à <br />\r\n18 h, et si possible pas avant 10h le matin.<br />\r\n <br />\r\nPour une 1ère rencontre ou une 1ère prestation et remise des clés: je suis dispo demain vendredi 7, samedi 8, mardi 18, mercredi 19 ou samedi 22 mai... <br />\r\n <br />\r\nJ\'attends de vos nouvelles,<br />\r\n <br />\r\nCordialement,<br />\r\nMarie Dimberton<br />\r\n','-2',29025,2),(29037,'1',6178,0,3,1,'2010-05-10 17:43:00',0,'Lorsqu\'elle à fait la demande pour ménage et compagnie elle s\'est trompée. On lui à recommandé les services d\'une entreprise mais ce n\'est pas la notre. Donc c\'est bon elle s\'en est rendu compte et à signé avec le concurrent.','-2',28972,2),(29038,'1',6018,0,3,4,'2010-05-28 17:49:00',0,'','-2',27008,2),(29039,'1',5977,0,3,4,'2010-05-04 17:53:00',0,'','-2',26746,2),(29040,'1',5977,0,3,5,'2010-05-14 17:53:00',0,'offre promo','-2',26746,2),(29042,'1',6053,0,3,1,'2010-05-06 17:57:00',0,'Bonjour Madame, <br />\r\n <br />\r\nMalheureusement pour la semaine prochaine, le vendredi 14 mai, je ne serais pas disponible. Mais tous les autres jours j\'ai des créneaux disponibles.<br />\r\n <br />\r\nMerci de votre compréhension.<br />\r\n <br />\r\nBien cordialement, <br />\r\n <br />\r\nBenoit Orget','-2',27426,2),(29043,'1',6053,0,3,4,'2010-05-07 17:57:00',0,'Ok c\'est bon pour le 14 à 13h si vous voulez','-2',27426,2),(29044,'1',5696,0,9,0,'2010-05-06 20:01:00',0,'2*2H DS/FDS','',0,2),(29045,'1',5696,0,9,1,'2010-05-07 11:01:00',1,'Mise en place','-2',29044,2),(29046,'0',0,1457,7,1,'2010-05-07 09:09:29',0,'Vérification des références','-2',0,23),(29047,'0',0,1457,7,1,'2010-05-07 15:00:00',1,'','-2',29046,23),(29127,'1',4358,1415,4,0,'2010-05-10 12:06:00',0,'presta du jeudi férie deplacée au vendredi matin<br />\r\nclte ok<br />\r\nsoft maj','',0,10),(29598,'1',6126,0,4,0,'2010-05-21 10:23:00',0,'le client très satisfait de la prestation du 20.05 souhaite garder mlle akanni comme intervenante','',0,9),(29050,'0',4792,1097,4,0,'2010-05-07 12:24:00',0,'7.05: Mess de la clte me demandant si nous avions bien reçu sa facture du mois de mars. Chq encaissé le 24/04/10=> mess clte a ce sujet','',0,9),(29051,'1',2893,0,1,0,'2010-05-07 13:33:00',0,'Madame FORGEARD<br />\r\nDomicile : 01 42 34 44 64 Portable : 06 20 99 28 99<br />\r\n75005 PARIS 5<br />\r\nEmail : cfd@sfr.fr<br />\r\n<br />\r\nDésire que vous la rappeliez car elle n\'est pas sure d\'avoir réglé la facture du mois de mars...<br />\r\n<br />\r\nMerci.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le vendredi 7 mai 2010 à 12:13','',0,2),(29052,'1',2893,0,1,5,'2010-05-07 13:33:00',0,'Madame,<br />\r\n<br />\r\nSuite à votre demande, je vous confirme que la facture de mars 2010 n’a pas été réglée. Votre facture du mois d’avril (reprenant le montant de la facture de mars) a été envoyée par courrier le 4/5, vous devriez la recevoir dans les prochains jours. <br />\r\n<br />\r\nEn récapitulatif, le solde de vos factures à ce jour s’élève à 910€.<br />\r\n<br />\r\nNous restons à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',29051,2),(29053,'0',3087,253,4,0,'2010-05-07 13:49:00',0,'Elle part sur la cote a partir du 21 mai jusqu\' au 15 octobre environ<br />\r\n<br />\r\n','',0,14),(29055,'1',6047,0,4,0,'2010-05-07 14:28:00',0,'FINALEMENT LE CLIENT PREFERE CONSERVER LES PRESTATIONS LES AM / JE LUI ENVOIE UNE DEMANDE DE PRELEVEMENT CE JOUR','',0,9),(29056,'1',6047,0,4,0,'2010-05-07 14:29:00',0,'','',0,9),(29058,'1',5878,0,3,3,'2010-05-11 15:00:00',0,'2H MERCREDI ENTRE 10H30 ET 18H. ','-2',25874,2),(29059,'0',0,1458,7,1,'2010-05-07 14:44:21',0,'Vérification des références','-2',0,26),(29060,'0',0,1458,7,1,'2010-05-07 15:00:00',1,'','-2',29059,26),(29061,'0',6182,0,3,0,'2010-05-07 14:44:00',0,'cette cliente souhaite quelques presta jusqu\'en septembre et à la rentrée prendra sûrement des prestations régulières de 2h hebdo ;<br />\r\nsouhaite des interventions de 2h le 31.05 ou le 01.06, le 21.06 ou le 22.06, le 19.07 ou le 20.07. pas forcément la même personne. <br />\r\n18.05: Clte ok pour le 31.05.<br />\r\n10.06: La clte vient d\'appeler pour me dire qu\'elle doit annuler sa presta du 21.06, car sa fille s\'est fait opérée d\'une péritonite. Elle doit partir sur paris pdt 15 jours<br />\r\n7/07: Mess rpdr ce jour à la clte.<br />\r\n15/07: Pas de nouvelles de la clte. Je ne relance pas j\'atd. Car charge de travail im^portant si elle avait souhaité elle m\'aurait déjà appelé.','',0,9),(29063,'1',2341,0,5,0,'2010-05-07 15:11:00',0,'CHEQUE DE 19.90 ENVOYE CE JOUR A LA CLIENTE EN REGLEMENT DU SINISTRE (récipient de la cafetière cassé par mme Jouve) survenu le 07.04 (chèque n° 0001257)','',0,9),(29064,'1',5340,0,9,0,'2010-05-07 15:16:00',0,'PRESTA POUR EMMÉNAGEMENT, DÉMÉNAGEMENT. UNE POLONAISE 2 OU 3 H/S','',0,19),(29065,'1',5340,0,9,1,'2010-05-25 15:16:00',0,'Plusieurs prestations à prévoir.<br />\r\n<br />\r\nDans leur nouvel appartement:<br />\r\n-1er Juin: A partir de 12h, nettoyage avant l\'emménagement (nettoyage de la cuisine, sdb et une chambre). (env. 2h)<br />\r\n<br />\r\n-2 Juin: Nettoyage du reste de l\'appartement. (env.3h)<br />\r\n<br />\r\nDans leur ancien appartement: <br />\r\n-Entre 3 et 7 Juin: Nettoyage avant état des lieux. Faire les vitres, puis tous les sols, ainsi que poussières sur meubles restants.<br />\r\n<br />\r\n','-2',29064,19),(29067,'1',5950,0,3,1,'2010-05-19 15:32:00',0,'offre promo','-2',26491,2),(29069,'1',6099,0,3,1,'2010-05-07 15:46:00',0,'si pas de nouvelles:<br />\r\n<br />\r\nIls ont bien l\'intention de prendre une femme de ménage, en revanche quelques paramètres de leur vie perso ne leur permettent pas encore d\'avoir recours à ce genre de services. En tous les cas mes coordonnées sont bien notées, et elle ne manquera pas de revenir vers nous en temps voulu.','-2',28050,2),(29924,'1',6103,0,3,1,'2010-05-07 12:03:00',0,'offre promo','-2',29916,2),(29070,'1',5949,0,3,5,'2010-05-12 15:57:00',0,'offre promo','-2',26488,2),(29077,'0',881,0,4,0,'2010-06-16 16:33:00',0,'Cliente à la reprise souhaite 4h le mardi et 4h le vendredi','',0,14),(29072,'1',6177,0,3,1,'2010-05-12 16:05:00',0,'Elle n\'avait pas reçu notre mail. Merci d\'avoir repris contact. Le mail à été renvoyé. N\'a pas l\'air très enthousiaste pour prendre les services d\'une société. Elle souhaite avoir une semaine de réflexion','-2',28964,2),(29073,'0',4900,0,4,0,'2010-05-07 16:11:00',0,'suite remplacement de mme schmitt du 6.05 qui nous signale que le logement semble mal entretenu, programmer un PQ chez ce client <br />\r\n10.05: VA ira faire le PQ le 27.05. Informer la clte 1 semaine avant.','',0,9),(29075,'0',881,165,4,0,'2010-05-07 16:16:00',0,'Bonjour,<br />\r\n<br />\r\nLe planning de la semaine prochaine est bon. <br />\r\nMadame Martin va faire des travaux, elle doit vous téléphoner. <br />\r\nIl n’y a plus de prestations chez elle jusqu’au 21 juin. <br />\r\nBon week end <br />\r\nValérie Chapelle <br />\r\n','',0,14),(29076,'0',5270,0,1,0,'2010-05-07 16:19:00',0,'préférence pour la fin de semaine<br />\r\nmais possible le lundi / jeudi et vendredi entre 14h et 18h<br />\r\nou mardi de 14h à 16h','',0,14),(29078,'1',6098,0,9,1,'2010-05-07 16:37:00',0,'Msg laissé sur port client : proposition mme Koita L 13h-15h30 / J 9h-11h30 à partir du 17/05 (abs le 20/05 donc proposition de prévoir 3 ou 4h à leu convenance pour le 17/05). Invité à ns recontacter pr confirmation.','-2',29016,2),(29080,'1',6098,0,1,0,'2010-05-07 16:44:00',0,'','',0,2),(29081,'1',6098,0,1,1,'2010-05-12 15:44:00',1,'Confirmation H 1ere rencontre','-2',29080,2),(29082,'1',2893,0,1,1,'2010-05-07 17:04:00',0,'OK, merci. <br />\r\nJe fais partir un chèque de 910 euros aujourd\'hui.<br />\r\nCordialement<br />\r\n','-2',29051,2),(29083,'0',0,1459,7,1,'2010-05-07 17:11:14',0,'Vérification des références','-2',0,14),(29084,'0',0,1459,7,1,'2010-05-07 15:00:00',1,'','-2',29083,14),(29085,'1',2782,1214,7,0,'2010-05-14 16:45:00',0,'','',0,2),(29086,'1',2782,1214,7,6,'2010-05-14 16:45:00',1,'Repassage;<br />\r\nRepassage bien fait,set de drap,7 Tshirt ,pantalon<br />\r\nMenage;<br />\r\nDans la Cuisin le objet,petite electro menager long temp ne pas nettoye,microne,machine caffe, ect)je demande elle a fait.Le rst ca va,<br />\r\nDans le sdb le mirrior ne pas bien nettoye,becaucoup de ttach;je demande elle a fait.<br />\r\nWC ca va.<br />\r\nDans Le chamre de enfant,le poussier sur le etager ne pas fait,le aspiratuer ne pas bien passer sous le lit,le plenth ne pas nettoye.<br />\r\nLa salon bien fait.Poussier,aspirature ,arrangement bien fait.<br />\r\nNB.Elle ecout bien,respet mais pour etre serios pour son travaille Il faut bien controle.<br />\r\n <br />\r\n','-2',29085,2),(29691,'1',653,0,4,0,'2010-05-24 17:52:00',0,'','',0,2),(29093,'0',1102,0,4,0,'2010-05-09 18:59:00',0,'client annule pont de l\'ascension','',0,14),(29091,'0',0,1460,7,1,'2010-05-08 13:58:59',0,'Vérification des références','-2',0,47),(29092,'0',0,1460,7,1,'2010-05-08 15:00:00',1,'','-2',29091,47),(29094,'0',3852,1011,4,0,'2010-05-10 09:09:00',0,'Appel client ce jour pour annuler la presta du 14/05 et annul la presta déplacer au 17/05. Soft mis à jour.','',0,10),(29095,'1',1725,299,4,0,'2010-05-10 09:24:00',0,'Bonjour,<br />\r\nMerci de bien vouloir annuler la prestation de Madame LACHAUD mercredi 12 mai de 9 à 12h.<br />\r\nCordialement,Nathalie Commissaire','',0,10),(29096,'0',0,1461,7,1,'2010-05-10 09:28:21',0,'Vérification des références','-2',0,9),(29097,'0',0,1461,7,1,'2010-05-10 15:00:00',1,'','-2',29096,9),(29107,'0',5916,1227,4,0,'2010-05-10 11:00:00',0,'10.05: Mess rpdr clte pour lui proposer presta le vendredi au lieu du jeudi matin. Si clte interessée se sera à compter du 21.05. Appeler Mme COURRONNE pour lui proposer la presta le jeudi de 9h à 11h avec Mme BOYER DE CHOYSI;<br />\r\n11.05: La clte maintient sa presta au jeudi .','',0,9),(29111,'0',5391,1446,5,0,'2010-05-10 11:17:00',0,'j\'ai négocié, suite à son mécontentement, 1h de prestation facturé au lieu de 2h.','',0,14),(29112,'0',0,1462,7,1,'2010-05-10 11:19:11',0,'Vérification des références','-2',0,10),(29113,'0',0,1462,7,1,'2010-05-10 15:00:00',1,'','-2',29112,10),(29114,'1',6064,1412,7,6,'2010-05-04 13:30:00',0,'Vu avec intervenante pour prob de repassage \"pas rapide pour clients\"<br />\r\nintervenante mets 7 min pour 1 chemise. lors de la prestation il y avait 12 chemises a repassé + 3 jeans + 1 robe + un rideau pour 2 heures de repassage.','-2',28145,10),(29115,'1',2086,7,5,0,'2010-05-10 11:24:00',0,'Bonjour Madame Garnier,<br />\r\n <br />\r\nJe me permets de revenir vers vous car les prestations de ménage de vendredi dernier ne nous ont pas satisfait. <br />\r\n <br />\r\nLe ménage est trop bâclé.<br />\r\n <br />\r\nJe vous propose donc de faire un nouveau point vendredi prochain avec Mme Camara, qui est au demeurant charmante, sur ce que nous attendons (notamment, poussières soigneusement faites, pas de traces sur les vitres, hotte et carrelage de la cuisine à faire régulièrement, ...).<br />\r\n <br />\r\nSi les prestations devaient ne pas s\'améliorer, je vous demanderai alors de m\'adresser quelqu\'un d\'autre.<br />\r\n <br />\r\nJe vous remercie de votre compréhension et reste à votre disposition pour en discuter avec vous.<br />\r\n <br />\r\nBien Cordialement, <br />\r\nStéphanie Juffroy','',0,2),(29116,'1',2086,7,5,5,'2010-05-10 11:24:00',0,'Bonjour,<br />\r\n<br />\r\nJ’ai bien pris note de votre insatisfaction concernant la prestation de vendredi dernier. Je vais en parler avec mme Camara et nous ferons un point suite à la prestation du 14/05.<br />\r\n<br />\r\nConcernant la prestation du 14/05, est-il possible exceptionnellement de l’avancer de 9h30 à 12h30 ?<br />\r\n<br />\r\nDans l’attente de votre retour, je vous en remercie par avance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',29115,2),(29284,'1',2086,0,5,1,'2010-05-24 12:59:00',1,'Changement intervenante FDS préférence AM','-2',29115,2),(29118,'1',4730,0,1,5,'2010-05-10 11:29:00',0,'Bonsoir,<br />\r\n <br />\r\nIl est encore un peu tôt pour apprécier son travail. Il lui faut encore trouvé ses marques dans mon appartement, mais je vous dirais.<br />\r\nJe veux bien un déplacement de la prestation de jeudi à vendredi. En revanche, je serais en week end à cette période, il est donc très important qu\'elle ferme bien les fenêtres et les portes car je ne serais de retour que le dimanche.<br />\r\n <br />\r\nBien Cordialement','-2',27824,2),(29119,'0',1122,1448,4,0,'2010-05-10 11:44:00',0,' Comme je vous l\'avais signalé au téléphone le jour où vous m\'avez annoncé l\'arrivée de mme Himli,je vous signale que nous serons <br />\r\nabsents du vendredi 14 mai inclus au vendredi 28 mai inclus.Nous avons prévenu mme Himli<br />\r\n Bien cordialement Claudie Remillieux','',0,10),(29120,'1',1507,1415,7,0,'2010-05-10 11:46:00',0,'','',0,10),(29121,'1',1507,1415,7,6,'2010-05-06 11:46:00',0,'Passage en crt pour voir l\'organisation.<br />\r\nCliente veut 1heures repassage + 2 heures ménages (poussière+ sols partout)','-1',29120,10),(29122,'1',1507,1415,7,5,'2010-05-10 11:48:00',0,'Je tiens à vous signaler une nouvelle fois mon mécontentement. <br />\r\nJe pense que Mme Barbosa n\'a absolument pas respecté les dosages prescrits sur le produit d\'entretien qu\'elle a utilisé pour laver les carrelages. En conséquence de quoi tous les carrelages de la maison sont enduits d\'un produit gras, qui garde toutes les traces de pas. <br />\r\n','-1',29120,10),(29123,'1',1507,1415,7,1,'2010-05-10 11:50:00',0,'Appel pour faire point avec Mme Barbosa. Lui ai recommandé moin de produits et serpillère bien essoré.','-2',29120,10),(34266,'1',6762,0,1,5,'2010-11-04 17:41:00',0,'POINT PRESTA','-2',34166,2),(29128,'0',4995,1415,4,0,'2010-05-10 12:08:00',0,'clte déplace presta du vendredi au mercredi matin<br />\r\nclte ok <br />\r\ninterv ok<br />\r\nsoft maj','',0,10),(29129,'0',5899,701,7,0,'2010-05-10 13:51:00',0,'VOISIN DE MME GALTIER / 30 E DE CHEQUES KDO ADRESSES CE JOUR A L INTERVENANTE EN REMERCIEMENT','',0,9),(29130,'1',569,0,4,1,'2010-05-10 12:54:00',0,'Msg client : annule la presta du 12/05 => facturée. Déménage le 1er juillet donc pas de changement entre temps.','-2',28929,2),(29132,'1',6115,1398,7,6,'2010-05-10 15:12:00',0,'Suite au ctrl : Prob de temps. 4heures de presta, cliente voudrais 3h ménage et 1h repassage.<br />\r\nAppart 2 étages, rdc: cuisine, Coin à manger, salon couloir, WC. 2éme étage : escalier et couloir (moquette bleu foncer avec plein de poil de chat et gravier de litière) 3 chambres, 2 salle de bain, WC.','-2',29131,10),(29135,'0',5496,1362,4,0,'2010-05-10 15:49:00',0,'10.05: Mme LAM ets malade aujd\'hui (cystite). La clte souhaite 1 presta de remplacement. Mess rpdr clte pour savoir si serait ok pour Mme LAM le mercredi 12.05? + intervention avec elle le 14.05 apm. <br />\r\n11.05: Mme LECOINTE OK<br />\r\n14.05: Mme LAM a fait 2h30 le 12.05, dc j\'ajuste facture cliente','',0,9),(29155,'1',1442,271,4,0,'2010-05-11 09:59:00',0,'11.05 Mess rpdr clt pour informer que mme garrouma empêchement demain matin. Disponibilité le vendredi pdt 2h si clt souhaite<br />\r\n12.05Le clt n\'avait pas eut mon message. Il ne souahite pas de remplacement vendredi (horaire ne lui convient pas).','',0,9),(29474,'0',4900,0,4,0,'2010-05-19 12:00:00',0,'19.05: Mess rpdr clte afin de savoir si serait ok pour reculer sa prestation du 27.05 au 28.05. + informer PQ le 28.05 + remettre le suivi PQ au RH<br />\r\n19.05/ cLTE OK - Mais je ne l\'ai pas informé du PQ','',0,9),(29140,'1',4655,1160,4,0,'2010-05-10 16:30:00',0,'10.05: J\'ai reçu 1 chq de 682.50€ ce jour. Or facture d\'avril prélevè. J\'appelle la clte pour savoir si regle facture de mars en chèque ou si prélèvement. Clt ok pour prélèvement. Je déchire le chèque de 682.50€.','',0,9),(29141,'1',6115,1398,7,6,'2010-05-10 16:32:00',0,'Visite en fin de presta. arriver devant la porte client arriver de week-end avec bagage, famille et je n\'ai pas pu faire mon contrôle.','-2',29131,10),(30544,'0',5992,0,1,0,'2010-06-08 12:23:00',0,'Ne pas hésiter à tel au boulot si problème de clés car la cliente travaille juste à côté','',0,14),(29144,'1',4942,0,1,0,'2010-05-10 20:45:00',0,'Ils déménagent (restent sur Rueil) mi-juin donc les prestations seront suspendues de mi-juin jusqu\'à début octobre car ils ne seront dans leur nouvel appt qu\'à partir de cette date.','',0,2),(29145,'1',4942,0,1,1,'2010-05-11 11:46:00',1,'Confirmer msg','-2',29144,2),(29146,'1',669,271,4,0,'2010-05-11 09:31:00',0,'11.05 J\'ai appelé la clte pour informer que MMe GARROUMA effectuera sa presta qu\'à partir de 14h au lieu de 13h. Vérifier si elle aura fait 14/18 ou 14/19.<br />\r\n14.05: Contrôle pointage 12h47-17h47 soit 5h.','',0,9),(29148,'1',6189,0,3,0,'2010-05-11 09:37:00',0,'','',0,26),(29149,'1',6189,0,3,1,'2010-05-11 09:38:00',0,'Pour sa maman qui avait une femme de ménage qui vient de partir de Marseille. Appartement de 80m2 avec 3 chambre, la cliente souhaitait une prestation de 4 heures en une seule fois. Ai proposé en 2 fois, surface petite et pas complétement utilisée + 2 coupures dans la semaine pour la dame. Doit voir sa mère demain pour en discuter avec elle et revenir vers moi','-2',29148,26),(29150,'1',6189,0,3,5,'2010-05-11 09:39:00',0,'','-2',29148,26),(29151,'1',6189,0,3,4,'2010-05-14 09:40:00',0,'Message invitant au rappel','-2',29148,26),(29152,'1',6122,0,3,1,'2010-05-11 09:52:00',0,'N\'ont pas encore pris leur décision, doit en parler ce soir avec son mari et me promet de revenir vers moi quelle que soit sa décision.','-2',28490,26),(29153,'1',6122,0,3,4,'2010-05-17 09:53:00',0,'Message invitant au rappel','-2',28490,26),(29154,'1',5960,0,3,1,'2010-05-19 09:57:00',0,'N\'a toujours pas de nouvelle de l\'assurance, attend un dédommagement plus important de la part de l\'assurance. Doit revenir vers moi dès qu\'elle a des nouvelles. ','-2',26533,26),(29204,'1',2858,0,2,1,'2010-05-12 13:34:00',0,'Ts les rglts reçus. Souhaite passer en prélèvement.','-2',28623,2),(29157,'1',6028,1398,4,0,'2010-05-11 10:14:00',0,'Ai tel a mr qd je me suis présentée m\'a raccroché au nez<br />\r\nct pour prevenir de l\'absence de ghanoudi','',0,10),(29158,'1',5420,1350,4,0,'2010-05-11 10:16:00',0,'11.05: J\'ai eut mme plantier ok pour le 13.05. J\'ai eut aussio Mme BOUYTARSSIZET pour le 28.05 avancé au 27.05. Va voir avec la clte si faisable.','',0,9),(30838,'1',6343,0,9,1,'2010-06-18 10:35:00',0,'Msg laissé sur port cliente pour confirmer rdv 21/06 19h avec mme Boundio, BO ne sera pas présent car rdv prévu. Invitée à ns recontacter si changement de son côté.','-2',30822,2),(29162,'1',6191,0,3,5,'2010-05-11 11:14:00',0,'','-2',29161,26),(29163,'1',6191,0,3,1,'2010-05-17 18:00:00',0,'Est en plein déménagement. Doit me renvoyer un mail un peu plus tard pour que l\'on se mette d\'accord.','-2',29161,26),(29164,'1',6192,0,3,0,'2010-05-07 11:27:00',0,'','',0,2),(29165,'1',6192,0,3,4,'2010-05-07 11:28:00',0,'','-2',29164,2),(29166,'1',6192,0,3,5,'2010-05-07 11:28:00',0,'','-2',29164,2),(29167,'1',6192,0,3,1,'2010-05-11 16:28:00',0,'le numéro de portable n\'est pas bon','-2',29164,2),(29170,'0',6113,619,1,0,'2010-05-11 12:28:00',0,'Pour l\'instant ça se passe bien - ras','',0,14),(29171,'0',6194,0,4,0,'2010-05-11 12:30:00',0,'A COTE POSTE RUE ROLLIN','',0,14),(29172,'1',1190,0,1,0,'2010-05-11 12:38:00',0,'Clients déménagent entre mi-juill et mi-aout : 3 rue Voltaire 92250 La Garenne Colombes. <br />\r\n<br />\r\nPrévoir rdv commercial car appt plus gd donc devraient passer à 3h au lieu de 2h. Souhaitent conserver mme Joseph.','',0,2),(29173,'1',1190,0,1,1,'2010-06-21 12:40:00',0,'BO : fixer rdv<br />\r\n<br />\r\nRDV pas nécessaire, ils auront plus grand donc prennent une heure supplémentaire. L\'appartement et à 500m de l\'actuel donc souhaitent garder la meme femme de menage','-2',29172,2),(29174,'1',6193,0,3,0,'2010-05-11 12:47:00',0,'rdv fait. 2h le vendredi horaire indif. CNRS','',0,2),(29175,'1',6193,0,3,3,'2010-05-17 18:00:00',0,'','-2',29174,2),(29176,'1',6195,0,3,0,'2010-05-11 13:37:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nSes préférences pour être rappelé : Le soir<br />\r\nSurface : 50 m carré<br />\r\nAnimaux : Chat<br />\r\nPréf. pour les interventions : Vendredi,<br />\r\n','',0,2),(29177,'1',6195,0,3,1,'2010-05-11 13:37:00',0,'Ok merci pour les infos. Je dois voir avec ma compagne merci de me faire parvenir un mail récapitulatif de vos modalités de fonctionnement.','-2',29176,2),(29178,'1',6195,0,3,5,'2010-05-12 17:19:00',0,'','-2',29176,2),(29276,'0',1871,451,5,0,'2010-05-14 10:00:00',0,'14.05: Mme AGRHAB m\'a appelée en pleurs. Elle est partie de sa presta de chez la clte. Il y aurait 1 pblm relationnelle. J\'ai dit à MMe AGRHABA de passer à l\'agence pour faire le point.<br />\r\nLa clte m\'a aussi appeler pour me dire que Mme AGRHABA lui avait fait des remarques au niveau d\'un balais & de torchons. Carnet de liaison non disponible. J\'en envoie 1 autre à la clte (mais il semblerait qu\'elle ne les utilise pas). Mme AGRABHA est à bout => changement d\'intervenante à compter de la semaine prochaine. Mme DUFAY à compter du mois de juin.<br />\r\n17.05: Presta non facturée. Presta de remplacement proposée avec Mlle AKANNI le jeudi 20&27.05. Clte ok.','',0,9),(29179,'0',6196,0,3,0,'2010-05-11 14:19:00',0,'DOMIFRANCE / INTERESSE PAR 2H HEBDO<br />\r\n18.05 Vu VA. Clte compliquée souhaiterait le mercredi puis changer de jour éventuellement. Seule dispo ds l\'agence Mlle JUQUIN le lundi de 9h à 11h et de 15h à 17h. Ajd\'hui NRP.<br />\r\nLa rappeler demain<br />\r\n19.05: J\'ai enfin eut le clt. 1ère rpesta le 24.05 M. AUBERT sera présent. Puis presta tous les lundi de9h à 11h, car pour le clt matin ou apm aucun pblm. Mlle JUQUIN préfère le clt. Voir VA pour mise en place le 24.05 à 14h.<br />\r\n24.05 : message répondeur monsieur pour prévenir que mlle juquin a oublié de remettre le cache prise (protection enfant) ; pour elle la presta s\'est bien passée mais il y avait beaucoup beaucoup de bloulot<br />\r\n25.05: J\'ai souhaité faire 1PQ avec le clt suite sa 1ère presta. Il paraissait content. Il me demande de voir cela avec son épouse. J\'ai essayé d\'appeler sur fixe pro= pas bon n°. Dc envoie mail ce jour à ce sujet.<br />\r\n31.05: Reception ce jour d\'un mail de la clte m\'informant que tout se passait trés bien.','',0,9),(30568,'1',3662,0,7,0,'2010-06-09 09:34:00',0,'9.06: Mise en place de Mme DUFAY chez M.CARON<br />\r\n10.06: Mess rpdr Mme DUFAY afin de savoir comment s\'était déroulé sa 1ère presta chez CARON. Vu VA je ne fais pas de point PQ avec le clt. Il souhaite qu\'en 2h elle fasse toute sa maison (200m²) et du repassage!!!','',0,9),(30211,'0',6308,0,4,0,'2010-06-01 10:32:00',0,'1.06 Prospect interessée par 2 ou 3h par sem. Rdz-vs comle le 16.06 à 9h00<br />\r\nLA CLIENTE REFLECHIT CAR NE PAYE PAS D IMPOTS MAIS VA SE FAIRE OPERER D UNE HANCHE ET AIMERAIT BIEN QQUN AVANT ET APRES SON OPERATION ','',0,9),(29184,'1',6064,1412,7,1,'2010-05-11 14:59:00',0,'appel de l\'interv en début de presta. A Faire ce Jour :<br />\r\n6 chemises; 5 Robes; 3 Jeans; 5 Taies d\'oreiller; 2 rideaux; 1 Tricot; 1 pull; 7 Tee shirt. Pour 2heures de repassage. ','-2',28145,10),(29185,'1',6028,1398,4,0,'2010-05-11 15:11:00',0,'ct avec MME TOUCHEFEU<br />\r\n- MME GHANOUDI à de nouveau repassé avec le fer qui avait déjà colé aux vetements.<br />\r\n- se sert du fer beaucoup trop chaud clte me dit qu\'a la moitié du thermostat cela suffit Y faire attention<br />\r\n- si fer accroche on le nettoie de suite en frottant avec éponge humide sans gratton pendant que le fer est chaud.<br />\r\n- les meubles en bois dans la salle on ne passe qu\'un coup de chiffon sec par contre la vitre sur la table on la nettoie avec produit (ajax) et on enlève le chemin de table pour faire en dessous.<br />\r\n- Attention le sol est parquet fragile ne JAMAIS POSER DE BOUTEILLE DE PRODUIT DESSUS !!!!! <br />\r\n- adopter pour principe de transporter tous les produits dans un seau ou bassine.<br />\r\n','',0,10),(29186,'0',5721,1399,4,0,'2010-05-11 15:36:00',0,'10.05: Mail de M. LETOMBE qui annule des presta pdt CP d\'été. Par contre me demande à compter du mois de septembre d\'avoir 2h toutes les semaines.<br />\r\n26.05: Reception nouveau BdC du client à compter du 9.09 clt passe à 2h/sem.','',0,9),(29187,'0',616,1421,4,0,'2010-05-11 17:42:00',0,'cliente annule du 2/08 au 28/08','',0,14),(29188,'0',6030,0,4,0,'2010-05-11 17:44:00',0,'client annule du 7/07 au 30/08','',0,14),(29189,'1',6077,0,3,4,'2010-05-12 18:02:00',0,'','-2',27827,2),(29190,'1',5997,0,3,1,'2010-05-21 18:10:00',0,'Elle n\'aura pas besoin de nos services dans l\'immédiat. Donc elle revient vers nous lorsqu\'elle en aura besoin.','-2',26861,2),(29191,'1',5813,0,3,4,'2010-05-19 18:32:00',0,'','-2',25457,2),(29325,'1',4941,534,4,0,'2010-05-14 16:21:00',0,'Pas de solution de remplacement pendant l\'absence mme Kanté. <br />\r\npeut être si cliente Lafaye refuse son rplecmt avec mme zguiri proposer les jeudis de 13h à 16h.','',0,10),(29193,'1',6128,1388,4,0,'2010-05-12 09:29:00',0,'12.05: Envoie courrier clte lui demandant son RIB car a oublié de me le communiquer<br />\r\n18.05: Reception du rib','',0,9),(29413,'1',6212,0,4,0,'2010-05-18 11:44:00',0,'18.05: Prospect interessé par 4h/sem pour 45m²dont repassage.<br />\r\nAtn 1 gros chien.<br />\r\nRdz-vs comle le 20.05 à 9h30<br />\r\nSUITE VISITE CLIENT VEUT 2 FOIS 2H LE LUNDI OU MARDI + VENDREDI A PARTIR DE DEBUT JUIN / IL FAUDRA GERER LES MACHINES A LAVER <br />\r\n31.05: Relance ce jour du clt qui est en voiture. Ok pour le lundi et vendredi. Doit regarder son planning pour démarrage soit le 4.06 ou le 7.06. Clt doit rappeler ou adresser 1 mail.<br />\r\n14.06: J\'ai eu le clte qui est plUs tôt satisfait des presta de Mme EL EMRANI;Il m\'a posée certaines questions sur les choses qu\'on peut lui faire faire...Je lui ai dit.','',0,9),(29195,'0',6161,591,4,0,'2010-05-12 10:19:00',0,'Suite CT clt <br />\r\nvalider que MME DJABY ne se sert pas d\'anticalcaire sur les parois de douche car traitée avec film anti calcaire.<br />\r\nMmE DJABY doit soulever les objets et non faire le tour qd elle fait la poussiere<br />\r\nCtrl prévu <br />\r\nsinon clt satisfait','',0,10),(29196,'0',5533,719,4,0,'2010-05-12 10:27:00',0,'12.05/ Appel de mme sina m\'informant que la centrale vapeur de la clte fuit. Elle ne peut pas repasser. Mess rpdr clte aujd\'hui à la clte','',0,9),(29476,'1',6218,0,3,0,'2010-05-19 12:19:00',0,'3H ARGENTEUIL','',0,2),(29477,'1',6218,0,3,1,'2010-05-19 12:20:00',0,'OK MERCI POUR LES INFOS. ENVOYEZ MOI VOTRE MAIL RECAP PUIS JE REVIENS VERS VOUS POUR VOUS DIRE MA DECISION.','-2',29476,2),(29197,'0',6199,0,3,0,'2010-05-12 10:42:00',0,'contact tél ce jour ; client intéressé par 2h hebdo ; un peu spécial : préfère nous rencontrer au bureau qu\'à son domicile<br />\r\n26.05: Le clt n\'a pas donné suite => arrêt du suivi','',0,9),(29199,'0',1170,567,4,0,'2010-05-12 11:05:00',0,'Bonjour,<br />\r\nEn raison du pont du 14 mai, j\'annule la prestation de Melle Es.Bonne réception Salutations JP Cornu','',0,10),(29547,'1',650,0,1,0,'2010-05-20 17:38:00',0,'BO: Mme By à abimé son aspirateur, je voulais la prévenir mais elle m\'a raccroché au nez! De toute façon elle à laissé un mot.','',0,2),(29202,'0',0,1463,7,1,'2010-05-12 13:30:32',0,'Vérification des références','-2',0,2),(29203,'0',0,1463,7,1,'2010-05-12 15:00:00',1,'','-2',29202,2),(29205,'1',4242,1367,4,0,'2010-05-12 13:37:00',0,'12.05: Appel de la clte pour annuler le 14.05 + sem prochaine','',0,9),(30106,'1',2647,843,6,0,'2010-05-31 13:28:00',0,'Congés été 2010: Soft AJ<br />\r\n<br />\r\ndernière 01/07<br />\r\nreprise 22/07','',0,10),(29206,'0',0,1464,7,1,'2010-05-12 14:38:17',0,'Vérification des références','-2',0,23),(29207,'0',0,1464,7,1,'2010-05-12 15:00:00',1,'','-2',29206,23),(29208,'1',6051,0,1,1,'2010-05-12 14:39:00',0,'Cliente très satisfaite d\'Ewa, contact bien passé, calme, tout l\'opposé de mme Thiam !<br />\r\n<br />\r\nVoulait savoir si on travaillait le 13/05 => NON et pas de possibilité de repositionner la presta => OK retrouvera Ewa lundi','1',28934,2),(29209,'1',983,0,1,1,'2010-05-12 15:11:00',0,'Rglt pas reçu => 740€, procéder au rglt rapidement sinon les presta ne seront plus assurées + infos pour déménagement (mme à dit à mme Berradja de continuer à venir jusqu\'à leur déménagement, mr a dit de ne plus venir !!!)<br />\r\n<br />\r\nEnvoi factures par mail','-2',28652,2),(29210,'1',983,0,1,1,'2010-05-25 15:13:00',1,'3eme relance rglt + reprise presta','-2',28652,2),(30151,'1',5842,0,3,1,'2010-05-31 16:56:00',0,'C\'est bon, ca va se lancer. Elle se note un rappel pour le 15 Juin date à laquelle elle connaitra son planning. Nous pourrons donc fixer une date de RDV.','-2',25594,2),(29212,'1',6053,0,3,5,'2010-05-12 15:33:00',0,'Bonjour Madame, <br />\r\n<br />\r\nComme indiqué sur mon message vocal laissé ce jour sur votre répondeur, j\'ai un créneau pour un rendez-vous le 14 Mai à 13h. Effectivement un client annule notre rendez-vous, je suis donc disponible. J\'ai bien noté qu\'à partir de 13h30 vous n\'étiez pas disposé à me recevoir, sachez que l\'entretien commercial est assez court (15-20min).<br />\r\n<br />\r\nDans l\'attente de votre retour, je reste à votre disposition.<br />\r\n','-2',27426,2),(29213,'1',4538,1206,4,0,'2010-05-12 15:32:00',0,'12.05: Mme SCHMITT est pas bien du tout. Elle a des douleurs dans les jambes, surtout une. Elle ne fait que 2h chez la clte, car a eut 1 rdz-vs chez le Dr. J\'ai appelé la clte pour l\'informer que presta = 2h uniquement.','',0,9),(29214,'1',6053,0,3,3,'2010-05-14 13:00:00',0,'96 rue Thiers 92100 Boulogne<br />\r\nCode 017 puis Appel<br />\r\n5ème étage coursive gauche, dernier appatement.<br />\r\n','-2',27426,2),(29215,'1',6098,0,1,1,'2010-05-12 15:53:00',0,'Va voir avec le planning de son compagnon si possible d\'être présent le 17/05 à 13h, sinon le début des presta sera reporté à la semaine suivante. Ns recontacte vendredi.','1',29080,2),(29216,'1',6098,0,1,1,'2010-05-14 13:54:00',1,'Organisation 1er rdv si pas de retour','-2',29080,2),(29217,'1',6102,0,3,5,'2010-05-17 16:10:00',0,'offre promo','-2',28063,2),(29218,'1',6142,0,9,1,'2010-05-12 16:15:00',0,'Proposition mme EBO vend 10h30-12h30 à partir du 28/05 => cliente OK, voit avec son ami pour qu\'il y ait qq pr accueillir mme Ebo le 28','-2',29030,2),(29219,'1',6142,0,1,0,'2010-05-12 16:16:00',0,'','',0,2),(29220,'1',6142,0,1,1,'2010-05-25 16:16:00',1,'Relancer si pas de retour pour le RDV du 28/05','-2',29219,2),(29221,'1',22,0,1,0,'2010-05-12 16:18:00',0,'','',0,2),(29222,'1',22,15,1,1,'2010-05-12 16:20:00',0,'Satisfait, tout se passe bien pour le moment. Prévoir nettoyage vitres pour la fin du mois. Proposition 27/05 car pas de presta le 13/05 et le travail reste d\'être plus important le 20/05 => client OK<br />\r\n<br />\r\nNe pas hésiter à l\'appeler de temps en temps pour faire un point.','1',29221,2),(29223,'1',6177,0,3,1,'2010-05-19 16:27:00',0,'Ok elle veut passer par nous, en revanche elle voudrait savoir s\'il est possible que la femme de ménage intervienne le lundi. Donc prendre contact avec elle en début de semaine prochaine afin de lui proposer les dispos que l\'on aurait éventuellement.','-2',28964,2),(29224,'1',22,0,1,1,'2010-06-14 16:28:00',1,'Refaire un point sur les presta','-2',29221,2),(29225,'1',6070,0,3,4,'2010-05-19 16:36:00',0,'point sur son choix','-2',27739,2),(29226,'1',1734,0,4,5,'2010-05-12 16:41:00',0,'Madame,<br />\r\n<br />\r\nJe fais suite à mon précédent mail en date du 03/05, dans lequel je vous faisais part de la disponibilité d’une nouvelle intervenante le jeudi de 17h à 19h. Je me suis trompée dans le planning de cette personne, par conséquent elle ne serait pas disponible le jeudi mais le mercredi matin de 9h30 à 11h30 à compter du 19/05. <br />\r\n<br />\r\nNous aurions besoin d’avoir votre retour en amont afin de pouvoir transmettre les clés de votre appartement à mme Koita pour cette première prestation.<br />\r\n<br />\r\nJe serai de nouveau en congés la semaine prochaine, n’hésitez pas à contacter mon collègue mr Orget au 0631709981 dès votre retour.<br />\r\n<br />\r\nJe vous en remercie par avance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',26674,2),(29288,'1',2507,1174,4,0,'2010-05-14 13:40:00',0,'VEUT Mme HOAREAU COMME RPLCTE APRES Mme MAGNE ','',0,10),(29289,'1',5897,451,5,0,'2010-05-14 13:49:00',0,'14.05/ Appel de mme AGRHAB m\'informant que losrqu\'elle est rentrée dans la pièce pour le repassage 1 étagère était tombée sur laquelle il y avait la machine à pain. Mme AGRHABA a bien peur qu\'elle soit cassée. Mais elle n\'y est pour rien. Elle a essayé d\'appeler la clte pour lu en faire part.<br />\r\nComme cela la dérange pour repasser je lui ai dit d ramasser et de tout mettre ensemble. Je n\'appelle pas la clte car ce n\'est pas Mme AGRHABA.','',0,9),(29228,'1',6192,0,3,1,'2010-05-12 16:54:00',0,'fixe nrp','-2',29164,2),(29229,'1',6192,0,3,1,'2010-05-14 16:54:00',0,'sur le fixe','-2',29164,2),(29230,'1',6167,0,3,5,'2010-05-19 17:14:00',0,'bc reçu:<br />\r\n<br />\r\nBonjour Madame Espagnacq,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour.<br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n<br />\r\n<br />\r\n<br />\r\nSont-elles toujours celles-ci? <br />\r\n<br />\r\n- Jeudi ou Vendredi <br />\r\n<br />\r\n- Dès 8h le matin<br />\r\n<br />\r\n<br />\r\n<br />\r\nDans l\'attente de votre retour, nous restons à votre entière disposition.<br />\r\n<br />\r\nBien cordialement,','-2',28917,2),(29231,'1',6195,0,3,4,'2010-05-18 17:19:00',0,'','-2',29176,2),(29232,'1',6201,0,3,0,'2010-05-12 17:38:00',0,'','',0,26),(29233,'1',6201,0,3,1,'2010-05-12 17:38:00',0,'Telephone fixe - Pas de répondeur - NRP','-2',29232,26),(29234,'1',6201,0,3,5,'2010-05-12 17:39:00',0,'','-2',29232,26),(29235,'1',6201,0,3,1,'2010-05-17 17:39:00',0,'NRP','-2',29232,26),(29236,'1',6202,0,3,0,'2010-05-12 17:44:00',0,'','',0,26),(29237,'1',6034,0,9,1,'2010-05-12 17:43:00',0,'Proposition mme VIEIRA jeudi 9h15-12h15 à partir du 27/05. Cliente dans les transports, rappeler le 24/05','-2',28706,2),(29238,'1',6034,0,9,1,'2010-05-24 10:45:00',1,'','-2',28706,2),(29239,'1',6202,0,3,1,'2010-05-12 17:45:00',0,'J\'ai eu Monsieur au téléphone et c\'est Mme qui s\'en occupe. Il a pris mes coordonnées pour qu\'elle me rappelle.','-2',29236,26),(29240,'1',6202,0,3,5,'2010-05-12 17:45:00',0,'','-2',29236,26),(29241,'1',6202,0,3,1,'2010-05-17 17:46:00',0,'Message invitant au rappel','-2',29236,26),(29242,'1',6166,0,9,1,'2010-05-12 17:48:00',0,'Proposition mme KOITA vendredi 13h30-16h30 à partir du 21/05 => cliente OK, si elle ne peut pas l\'accueillir elle appellera BO avant ','1',29025,2),(29285,'1',6166,0,9,1,'2010-05-14 13:15:00',1,'Rappeler la cliente, pas possible Koita à partir du 21/05, trouver autre solution','-2',29025,2),(29245,'1',73,0,1,1,'2010-05-12 17:58:00',0,'Cliente informée que ns n\'avons tjs rien reçu, il faudrait peut-être faire opposition sur le chq. OK s\'en occupe demain ...','-2',28633,2),(29247,'1',73,0,1,1,'2010-05-26 17:59:00',1,'Relance','-2',28633,2),(29248,'1',6204,0,3,0,'2010-05-12 18:03:00',0,'Fréquence du besoin : 2h/semaine Surface : 50 m carré Commentaires supplémentaires : exige une personne très pointilleuse','',0,2),(29249,'1',6204,0,3,3,'2010-05-18 08:30:00',0,'rdv trop court pour connaitre es contraintes de la cliente.','-2',29248,2),(29250,'1',4942,0,1,1,'2010-05-12 18:04:00',0,'Confirmation OK. Déménagent plus ds le centre de Rueil et confirme qu\'ils reprendront bien les presta début oct car ils sont très satisfaits de notre sté.','1',29144,2),(33070,'1',1733,0,1,0,'2010-09-06 22:46:00',0,'4H MERC AM OU VEND','',0,2),(29252,'1',165,0,2,1,'2010-05-12 18:09:00',0,'2eme msg laissé : si pas de rglt reçu ds un délai de 10 jrs ns serons contraints de suspendre les presta ','-2',28631,2),(29253,'1',165,0,2,1,'2010-05-26 18:11:00',1,'Rglt reçu ou non ?','-2',28631,2),(29254,'1',219,0,1,1,'2010-05-12 18:16:00',0,'2eme relance : msg => rglt envoyé ou pas, les fact ont été renvoyées par mail mais tjs aucune news ! Invitée à ns recontacter pr dire si rglt a été envoyé ou pas','-2',28639,2),(29255,'1',219,0,1,1,'2010-05-26 18:17:00',1,'3eme relance','-2',28639,2),(29256,'1',1857,0,2,1,'2010-05-12 18:20:00',0,'2eme msg laissé : si pas de rglt d\'ici 10 jrs, ns serions contraints de suspendre les presta. Invité à ns recontacter pour ns dire si rglt a été envoyé ou pas','-2',28642,2),(29257,'1',1857,0,2,1,'2010-05-26 18:20:00',1,'3eme relance','-2',28642,2),(29258,'1',887,0,2,1,'2010-05-12 18:27:00',0,'2eme relance : msg => la fact d\'avril a-t-elle été reçue ? Invité à ns recontacter pour dire si rglt envoyé ou pas','-2',28644,2),(29259,'1',887,0,2,1,'2010-05-26 18:28:00',1,'3eme relance','-2',28644,2),(29260,'1',580,0,1,5,'2010-05-12 18:36:00',0,'Bonjour,<br />\r\n<br />\r\nSuite à mon échange téléphonique en date du 27 avril 2010 avec votre mari, celui-ci m’a dit que vous me recontacteriez pour me dire où en était le règlement de vos factures. A ce jour, je suis toujours sans nouvelle de votre part, ce qui m’étonne fortement.<br />\r\n<br />\r\nNous attendons toujours votre règlement d’un montant de 888€ et n’arrêtons pas de vous relancer sans cesse depuis des mois.<br />\r\n<br />\r\nNous vous remercions de procéder au règlement de ces impayés dans un délai de 10 jours. A défaut, une procédure de mise en recouvrement sera lancée.<br />\r\n<br />\r\nNous restons bien entendu à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28654,2),(29261,'1',580,0,1,1,'2010-05-12 18:34:00',0,'Client impossible à joindre','-2',28654,2),(29262,'1',580,0,1,1,'2010-06-07 18:36:00',1,'Relance si reste pas réglé ','-2',28654,2),(29263,'1',1549,0,4,1,'2010-05-12 18:40:00',0,'Est en congés mais est tjs très intéressée pour reprendre avec mme Thiam. Va voir en début de semaine prochaine pour ses clés et reprendre probablement début juin. Ns recontacte...','-2',27850,2),(29870,'1',2741,0,4,1,'2010-05-26 19:40:00',0,'OK pour rmplt attendra la pers à 9h15 vend','-2',29847,2),(29265,'1',5696,0,9,1,'2010-05-12 18:54:00',0,'Proposition mme VIEIRA M/V 9h15-11h15 => OK, pose des questions bizarres (pense connaître la personne !!!)<br />\r\n<br />\r\nBO : recontacter le 17/05 pour convenir 1er rdv avec mme VIEIRA (proposer le 15/05 à partir de 14h)','-2',29044,2),(29271,'1',580,0,1,5,'2010-05-13 15:05:00',0,'je m\'en occupe ce week end<br />\r\nsylvie zeppa<br />\r\n','-2',28654,2),(29272,'1',2573,1124,4,0,'2010-05-14 09:04:00',0,' <br />\r\nBonjour, <br />\r\nJe me permets de vous informer, par la présente, que nous serons absents le vendredi 21 mai;<br />\r\nMerci de prendre en compte l\' annulation de la prestation ce jour.<br />\r\nCordialement, Frederic ruet','',0,10),(29267,'1',983,0,1,1,'2010-05-12 19:10:00',0,'MSG CLIENT : n\'aura pas besoin des services de mme Berradja pendant 3 semaines + reprendra début juin mais pas à 9h le matin => à recontacter pour en discuter<br />\r\n<br />\r\nOnt reçu du courrier de notre part aujourd\'hui donc s\'occupe rapidement du rglt et s\'excuse du retard','-2',28652,2),(29268,'1',165,0,2,1,'2010-05-12 19:15:00',0,'MSG CLIENTE : chq pour solder fev et mars a été envoyé le 27/04, rappeler si pas reçu dans les prochains jours','-2',28631,2),(29269,'1',5696,0,1,0,'2010-05-12 18:54:00',0,'','',0,2),(29760,'1',5696,0,1,4,'2010-05-25 12:45:00',0,'de la cliente pour savoir comment on fait pour la mise en place.','-2',29269,2),(29280,'1',5820,1354,4,0,'2010-05-14 12:50:00',0,'14.05: Mme CHARBIT me demande si elle pouvait permutter de jours sa presta du 27.05 au 28.05. Voir avec VA si serait ok pour permuter sa presté éventullement.<br />\r\n17.05: Va ok pour permuter de jour sa presta','',0,9),(29273,'1',2573,1124,4,1,'2010-05-18 09:05:00',1,'ANNUL PRESTA','-2',29272,10),(29274,'1',4713,1349,4,0,'2010-05-14 09:07:00',0,'Bonjour,<br />\r\nNous souhaitons annuler deux prestations de notre intervenante Mme COULIBALY Sokona.Il s\'agit du mardi 25 mai 2010 et du mardi 1er juin 2010.Merci de me confirmer par retour de mail que ces 2 annulations sont bien prises en compte.Cordialement.<br />\r\nNicolas et Elsa BOULAIS<br />\r\n45, rue Didot Saint Léger<br />\r\n91100 CORBEIL-ESSONNES','',0,10),(29275,'1',4713,1349,4,1,'2010-05-31 09:07:00',1,'annul presta','-2',29274,10),(29278,'0',5498,0,4,0,'2010-05-14 12:26:00',0,'14.05/ Mme LOMBARDO est passé à l\'agence récupérer ses cles + m\'a remis 20 cesu de 14.00€ soit 280.00€ pour ses 2 factures. Elle complétera le reste à la fin du mois voir début juin. Reste à payer = 134.00€<br />\r\n11.08: Tjrs pas de réception de reglmt. J\'adresse ce jour courrier de relance à la clte','',0,9),(29282,'1',2086,0,5,1,'2010-05-14 08:16:00',0,'MSG CLIENTE : mme Camara ne viendra plus, elle n\'a pas admis le fait que des remarques puissent lui être faites après son passage (appel du client vers la sté) alors que le client est présent lors des presta.','-2',29115,2),(29283,'1',2086,0,5,1,'2010-05-14 12:57:00',0,'APPEL CLIENTE : est étonnée de la réaction de mme Camara car lui a tjs fait part des choses qui n\'allaient pas (appelle directement mme Camara après les presta pr signaler qd qc ne va pas). Pas grave pour la presta d\'auj. + semaine prochaine en travaux donc si pers à proposer pas grave non plus => rechercher qq pour le 28/05','-2',29115,2),(29286,'1',6064,1412,4,0,'2010-05-14 13:31:00',0,'Interv Mme Zguiri appel à 13h pour nous dire que le portail est fermer à clés.Je lui ai demander d\'attendre et g laisser un msg sur la boite de Mme Berlandi.13h 30 tjrs pas de réponse, g renvoyer l\'interv chez elle. (sonia)le 14/05/10','',0,10),(29287,'1',1734,0,4,5,'2010-05-14 13:39:00',0,'Bonjour Magalie,<br />\r\n<br />\r\nJe suis toujours en vacances en Asie avec peu de possibilites de connexion. Pour ce dernier mois de prestations chez moi, n importe quel jour a n importe quelle heure seront parfaits. Vous pouvez vous arranger des que vous voudrez pour les cles. <br />\r\n<br />\r\nMerci beaucoup,<br />\r\n<br />\r\nNathalie Weick','-2',26674,2),(29290,'1',869,273,6,0,'2010-05-14 13:55:00',0,'CONGES ETE 2010 :maj soft<br />\r\n<br />\r\ndern : 23/07<br />\r\nreprise: 27/08<br />\r\n','',0,10),(29291,'0',2083,1001,6,0,'2010-05-14 13:58:00',0,'CONGE ETE 2010: maj soft<br />\r\n<br />\r\nderniere presta: 30/07<br />\r\nreprise: 03/09<br />\r\n','',0,10),(29292,'0',2501,660,6,0,'2010-05-14 14:01:00',0,'CONGE ETE 2010: maj soft<br />\r\n<br />\r\nderniere: 06/08<br />\r\nreprise: 16/08','',0,10),(29293,'0',1950,1341,6,0,'2010-05-14 14:03:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 9/07<br />\r\nreprise: 6/08<br />\r\n','',0,10),(29294,'1',4713,1349,6,0,'2010-05-14 14:05:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 03/08<br />\r\nreprise: 24/08','',0,10),(29295,'1',5594,534,6,0,'2010-05-14 14:06:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 21/07<br />\r\nreprise: 11/08<br />\r\n','',0,10),(29296,'1',4461,567,6,0,'2010-05-14 14:08:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 29/06<br />\r\nreprise: 20/07<br />\r\n','',0,10),(29297,'0',1609,864,6,0,'2010-05-14 14:14:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 08/07<br />\r\nreprise: 26/08','',0,10),(29298,'1',2069,1210,6,0,'2010-05-14 14:17:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 30/07<br />\r\nreprise: 27/08','',0,10),(29299,'0',5664,0,4,0,'2010-05-14 14:16:00',0,'14.05: Reception bon d\'annulation clte reprise le 9.08.10 et non le 2.08 comme l\'indique son mot','',0,9),(29300,'0',5650,1349,6,0,'2010-05-14 14:19:00',0,'conge ete 2010:maj soft<br />\r\n<br />\r\n1è absc:<br />\r\nderniere: 07/06<br />\r\nreprise:21/06<br />\r\n<br />\r\n2è absc:<br />\r\ndernière: 19/07<br />\r\nreprise: 09/08','',0,10),(29301,'1',2507,1174,6,0,'2010-05-14 14:22:00',0,'conge ete 2010:maj soft<br />\r\n<br />\r\nderniere: 23/07<br />\r\ndernière: 20/08<br />\r\n<br />\r\n','',0,10),(29302,'1',6036,660,6,0,'2010-05-14 14:24:00',0,'conge ete 2010:maj soft<br />\r\n<br />\r\nderniere:30/07<br />\r\nreprise: 20/08','',0,10),(29303,'0',1122,1448,6,0,'2010-05-14 14:25:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 10/05<br />\r\nreprise:31/05<br />\r\n<br />\r\ndernière: 18/06<br />\r\nreprise:19/07','',0,10),(29304,'1',4675,1174,6,0,'2010-05-14 14:33:00',0,'pas d\'annul pour l\'été','',0,10),(29305,'0',741,273,6,0,'2010-05-14 14:33:00',0,'pas d\'annul pour l\'été','',0,10),(29306,'1',3439,1174,4,0,'2010-05-14 14:34:00',0,'pas d\'annul pour l\'été','',0,10),(29307,'0',4213,494,4,0,'2010-05-14 14:35:00',0,'pas d\'annul pour l\'été','',0,10),(29308,'1',5024,567,4,0,'2010-05-14 14:36:00',0,'congé été 2010: SOFT AJ<br />\r\n<br />\r\ndernière: 09/08<br />\r\nreprise: 30/08 <br />\r\n<br />\r\n<br />\r\nNE VEUT DE RPLCMT POUR LES CONGES Mme ES eu au tél 01/07/10','',0,10),(29309,'1',5688,1377,6,0,'2010-05-14 14:38:00',0,'conge été 2010: <br />\r\n<br />\r\nderniere: 14/07<br />\r\nreprise: 15/08<br />\r\nà confirmer','',0,10),(29310,'0',2215,494,6,0,'2010-05-14 14:39:00',0,'conge été 2010: <br />\r\n<br />\r\nderniere: 13/08<br />\r\nreprise: 27/08<br />\r\n<br />\r\n','',0,10),(29311,'1',6098,0,1,1,'2010-05-14 14:54:00',0,'MSG : pas possible de commencer le 17 avec la pers proposée. Nouvelle proposition mme Vieira à partir du 27/05, invité à ns recontacter pour ns dire qd il serait disposé à rencontrer l\'intervenante, si pas de news le 24/05, rappeler ...','-2',29080,2),(29312,'1',6098,0,1,1,'2010-05-24 10:56:00',1,'1er rdv intervenante','-2',29080,2),(29313,'1',5878,0,3,5,'2010-05-20 15:32:00',0,'si BC pas reçu <br />\r\n<br />\r\nBonjour Madame Villette, <br />\r\n <br />\r\nNous nous sommes rencontrés pour un rendez-vous commercial de présentation le vendredi 11 Mai 2010. Et sans nouvelles de votre part je me permets de revenir vers vous afin de m\'assurer que vous ayez tous les éléments nécessaires à votre prise de décision.<br />\r\n <br />\r\nSachez donc, Madame, que je suis à votre disposition pour toute information non abordée lors de notre entretien.<br />\r\n <br />\r\nBien cordialement, <br />\r\n <br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n <br />\r\nwww.menage-et-compagnie.com','-2',25874,2),(29314,'1',5563,1367,5,0,'2010-05-14 15:30:00',0,'14.05: Appel du lct Mlle AKANNI aurait oublié ses cles. La clte m\'informe qu\'elle ne serait pas arrivée avant 11h30 chez elle. J\'avais eut ce matin 1 mess de Mlle AKANI m\'informant qu\'elle avait oublié de pointe r ce matin. Clt était chez lui, il l\'a attendu jusqu\'à 11h, puis a du sortir. A son retour elle partait pointage de fin ok. Mlle QAKKANI ira récupérer ses cles chez clts ce soir vers 20h. Elle me dit qu\'elle est bien arrivée vers 9h30. Puis me dit qu\'elle n\'est pas à 2heures prêts. Elle aurait dit au clt qu\'elle serait arrivée vers 11h? Voir VA.<br />\r\n17.05 HISTOIRE INCROYABLE !!! ON NE SAURA JAMAIS LA VERITE / LA CLIENTE EST OK DE PASSER L EPONGE CETTE CI MAIS MLLE AKANI N A PLUS DROIT A L ERREUR / GESTE COMMERCIAL : ON NE FACTURE PAS LA PRESTATION','',0,9),(29891,'1',6252,0,3,0,'2010-05-27 11:36:00',0,'2H. 185M²','',0,2),(29890,'1',6098,0,9,0,'2010-05-27 11:35:00',0,'2*2,5H DS/FDS','',0,2),(29318,'1',213,0,4,1,'2010-05-14 15:35:00',0,'Ne veut pas de rmplt','-2',29003,2),(29319,'1',2703,0,4,1,'2010-05-14 15:40:00',0,'MSG : mme Berradja le 31/05 9h-13h, pas de solution pour le 27 pour le moment, si possibilité entre tps sera recontactée','-2',29009,2),(29320,'1',1321,0,4,1,'2010-05-14 15:47:00',0,'Appel cliente pour proposer solution rmplt mme Moreira 16/05 10h-13h => n\'a pas le tps de parler, m\'a raccroché au nez. N\'aura pas de solution !!! Proposition de mme Moreira à qq d\'autre ...','-2',29001,2),(29321,'1',5154,1443,4,0,'2010-05-14 15:59:00',0,'Clte ok pour remplacement Kanté pour les mardis de 13h30 à 16h30 avec Bendou .Peut être voudra le mardi mat. ','',0,10),(29322,'1',5594,534,4,0,'2010-05-14 16:02:00',0,'CLT n\'a pas voulu rplcmt de Kanté pour le 20/05/10.','',0,10),(29323,'1',5658,1398,6,0,'2010-05-14 16:09:00',0,'conge été 2010: maj soft<br />\r\n<br />\r\nderniere: 30/07<br />\r\nreprise: 23/08<br />\r\n','',0,10),(29324,'1',3516,534,4,0,'2010-05-14 16:11:00',0,'Proposer Mme Zguiri pour rplcmt le jeudi 20/05 de 13h à 16h.<br />\r\nClt doit nous donner une réponse après week end (déjà eu au tél)','',0,10),(29326,'1',4665,1445,4,0,'2010-05-14 16:23:00',0,'proposer Mme Wackermann les mercredis en rplcmt Mme Kanté.<br />\r\nattente de réponse du clt.','',0,10),(29327,'0',1038,1445,6,0,'2010-05-14 16:44:00',0,'CONGES ETE 2010 : peut être du 09/08 au22/08 à confirmer','',0,10),(29328,'1',6064,1412,4,1,'2010-05-14 16:56:00',0,'suite au prob de portail client à rappeler en fin d\'aprè\'m et ne comprends pas pourquoi interv pas pu rentrée car son portail n\'est jamais fermer à clé ???? elle nous donnera + d\'explication en rentrant ce soir.','-2',29286,10),(29329,'1',2203,0,4,1,'2010-05-14 17:19:00',0,'OK mme MOREIRA (26/05 2h ménage, 02/06 2h repassage => sinon pb de clés) ','-2',29011,2),(29330,'1',6166,0,9,1,'2010-05-14 17:38:00',0,'MSG : mme Vieira jeudi 9h30-12h30, qd pouvons-ns fixer le 1er rdv','-2',29025,2),(29331,'1',6166,0,1,0,'2010-05-14 17:41:00',0,'','',0,2),(29332,'1',6166,0,1,1,'2010-05-24 11:41:00',1,'Convenir 1er rdv avec l\'intervenante<br />\r\n<br />\r\nElle à téléphoner vendredi 21. Donc elle peut rencontrer la femme de ménage soit lundi soit mardi toute la journée. Et après cela se complique: mercredi avant 8h30 ou après 19h30, ou samedi...','-2',29331,2),(29333,'1',3291,0,4,0,'2010-05-14 18:23:00',0,'Client maintient la presta du 24/05 11h-13h au lieu de l\'AM','',0,2),(29334,'1',2592,0,4,0,'2010-05-14 18:24:00',0,'Msg laissé sur port client pour savoir si presta 24/05 maintenue ou non => invité à ns recontacter pr confirmation','',0,2),(29335,'1',3147,0,4,0,'2010-05-14 18:27:00',0,'Cliente maintient la presta du 24/05 9h-13h (dira à la gardienne de passer après 13h car mme Berradja n\'arrive jamais à fermer la porte)','',0,2),(29336,'1',1869,0,4,0,'2010-05-14 18:31:00',0,'Msg laissé sur port cliente pour savoir si presta 24/05 maintenue => invitée à ns recontacter','',0,2),(29337,'1',3285,0,4,0,'2010-05-14 18:32:00',0,'Msg laissé sur port client pour savoir si presta 24/05 maintenue => invité à ns recontacter','',0,2),(29338,'1',5019,0,4,0,'2010-05-14 18:36:00',0,'Msg laissé sur port client pour savoir si presta 24/05 maintenue => invité à ns recontacter','',0,2),(29339,'1',3690,0,4,0,'2010-05-14 18:38:00',0,'Msg laissé sur port client pour savoir si presta 24/05 maintenue => invité à ns recontacter','',0,2),(29340,'1',207,0,4,0,'2010-05-14 18:40:00',0,'Msg laissé sur port cliente pour savoir si presta 24/05 maintenue => invitée à ns recontacter','',0,2),(29341,'1',1329,0,4,0,'2010-05-14 18:42:00',0,'Msg laissé sur port cliente pour savoir si presta 24/05 maintenue => invitée à ns recontacter','',0,2),(29342,'1',653,0,4,0,'2010-05-14 18:43:00',0,'Client maintient le 24/05','',0,2),(29343,'1',99,0,4,0,'2010-05-14 18:47:00',0,'Cliente maintient le 24/05','',0,2),(29344,'1',4,0,4,0,'2010-05-14 18:47:00',0,'Impossible à joindre pour savoir si presta 24/05 maintenue','',0,2),(29346,'1',3931,0,4,0,'2010-05-14 18:52:00',0,'Cliente maintient la presta du 24/05','',0,2),(29347,'1',3860,0,4,0,'2010-05-14 18:57:00',0,'Client maintient la presta du 24/05. Valider auprès de Fouzia qu\'elle a bien la clé.','',0,2),(29348,'1',222,0,4,0,'2010-05-14 18:59:00',0,'Cliente maintient la presta du 24/05 9h-13h','',0,2),(29349,'1',236,0,4,0,'2010-05-14 19:01:00',0,'Cliente maintient la presta du 24/05 (il y a tjs du boulot !)','',0,2),(29350,'1',4003,0,4,0,'2010-05-14 19:03:00',0,'Cliente maintient la presta du 24/05','',0,2),(29351,'1',188,0,4,0,'2010-05-14 19:06:00',0,'Msg laissé sur port cliente pour savoir si presta 24/05 maintenue => invitée à ns recontacter','',0,2),(29352,'1',2036,0,4,0,'2010-05-14 19:08:00',0,'Msg laissé sur port cliente pour savoir si presta 24/05 maintenue => invitée à ns recontacter','',0,2),(29353,'1',1563,0,4,0,'2010-05-14 19:09:00',0,'Msg laissé sur port cliente pour savoir si presta 24/05 maintenue => invitée à ns recontacter','',0,2),(29354,'1',2036,0,4,1,'2010-05-14 19:14:00',0,'Cliente maintient le 24/05','-2',29352,2),(29355,'1',3901,848,6,0,'2010-05-17 10:01:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 06/07<br />\r\nreprise: 10/08<br />\r\n','',0,10),(29356,'1',1611,915,6,0,'2010-05-17 10:04:00',0,'conge été 2010: maj soft<br />\r\n<br />\r\nderniere: 29/07<br />\r\nreprise:02/09<br />\r\n<br />\r\n','',0,10),(29357,'1',5935,1412,6,0,'2010-05-17 10:06:00',0,'conge ete 2010:maj soft<br />\r\n<br />\r\nderniere: 6/08<br />\r\nreprise: 03/09<br />\r\n','',0,10),(29358,'0',2715,1210,6,0,'2010-05-17 10:14:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 30/06<br />\r\nreprise:01/09','',0,10),(29359,'1',1147,112,6,0,'2010-05-17 10:16:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 22/07<br />\r\nreprise: 19/08<br />\r\n<br />\r\nRemplacement Mme Neves par Mme Mohamedi<br />\r\n','',0,10),(29360,'0',4318,1373,6,0,'2010-05-17 10:18:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 01/07<br />\r\nreprise: 29/07<br />\r\n<br />\r\nderniere: 05/08<br />\r\nreprise:26/08<br />\r\n<br />\r\n','',0,10),(29361,'0',1507,1415,6,0,'2010-05-17 10:21:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 15/07<br />\r\nreprise: 12/08','',0,10),(29362,'0',4705,1227,4,0,'2010-05-17 10:25:00',0,'17.05: Mess rpdr de l\'agence - Clt annule sa presta de demain.','',0,9),(29363,'1',3720,864,6,0,'2010-05-17 10:27:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 02/08<br />\r\nreprise: 30/08','',0,10),(29364,'0',5598,1377,6,0,'2010-05-17 10:28:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\ndernier: 24/06<br />\r\nreprise: 22/07<br />\r\n<br />\r\n','',0,10),(29365,'0',2309,1443,4,0,'2010-05-17 10:31:00',0,'Bonjour,<br />\r\nCe message s’adresse à Mme Lafourcade.<br />\r\nPour cause d’heureux évènement, merci de prévenir Mme Bendou qu’elle ne devra pas venir mardi matin faire le ménage.<br />\r\nCordialement, Mr Lemaire.','',0,10),(29368,'1',4991,1258,4,0,'2010-05-17 11:24:00',0,'17.05: La clte m\'informe qu\'elle cesse temporairement ses presta suite travaux à son dom pdt 1 1/2mois. Mme BAGDADI lui a rendu les cles.<br />\r\n18.06: La clte aimerait 1 presta le jeudi matin chez sa belle mère jusqu\'au 8.07 = pers. ce jour là.<br />\r\nMess à la clte pour lui proposer Mme AGRHABA le vendredi matin le25/06+2/07, et qlqun d\'autre la sem; qui suit','',0,9),(29370,'1',1329,0,4,0,'2010-05-17 11:30:00',0,'BO: Msg de la cliente: Nous ne prendrons pas la prestation du lundi 24/05, et Mme By n\'est pas venue aujour\'hui sur notre demande car hier soir nous avons raté notre train et n\'aurions pas pu l\'accueillir ce matin. Afin d\'éviter qu\'elle se déplace je me suis permise de l\'appeler tard hier soir, pensant que ce matin vous n\'auriez peut-être pas mon message à temps pour la prévenir. ','',0,2),(29371,'1',6087,1412,7,0,'2010-05-17 11:48:00',0,'','',0,10),(29372,'1',6087,1412,7,5,'2010-05-17 11:49:00',0,'POUR FAIRE POINT SUR PRESTA;','-2',29371,10),(29373,'1',5207,1304,1,0,'2010-05-17 12:14:00',0,'BO: La cliente ne sera pas prélevée pour sa facture du mois d\'avril car erreur de notre part (cf Bouffandeau). Elle enverra donc un chèque pour ce mois-ci. <br />\r\n<br />\r\nD\'autre part: Madame Koné est une dame très bien, très ponctuelle et qui travaille correctement. En revanche dans la SDB elle veut tellement bien faire qu\'elle sort tous les meubles pour passer l\'aspirateur et la serpillère. De plus la serpillère n\'étant pas assez essorée, elle doit utiliser un chiffon pour essuyer. Donc rien de dramatique, elle veut faire bien sauf que ce qui est gênant c\'est qu\'elle y passe beaucoup de temps, au détriment d\'autres choses peut-être.<br />\r\nMais bon il ne faut surtout pas la sanctionner, ils sont très content c\'est juste une remarque.','',0,2),(29374,'0',0,1465,7,1,'2010-05-17 12:27:42',0,'Vérification des références','-2',0,14),(29375,'0',0,1465,7,1,'2010-05-17 15:00:00',1,'','-2',29374,14),(29376,'1',6191,0,3,1,'2010-05-25 12:34:00',0,'Le demenagement n\'est toujours pas terminé. Souhaite que je la rappelle début Juin.','-2',29161,26),(29377,'1',6189,0,3,1,'2010-05-19 12:38:00',0,'A laissé nos papiers à sa mère la semaine dernière et va déjeuner avec elle ce midi. 4 heures lui semble beaucoup car sa femme de ménage ne venait que 2 heures. Doit revenir vers moi.','-2',29148,26),(29378,'1',6201,0,3,1,'2010-05-19 12:40:00',0,'Est en congés jusqu\'à Lundi.','-2',29232,26),(29379,'1',6202,0,3,1,'2010-05-19 12:42:00',0,'Sont en ce moment sur le départ et ont des travaux dans l\'immeuble. Partent en week-end ce jour et reviennent mardi. Elle reviendra vers moi à ce moment pour m\'en dire plus.','-2',29236,26),(29380,'1',6122,0,3,4,'2010-05-21 12:43:00',0,'Message invitant au rappel.','-2',28490,26),(29381,'1',6173,0,3,1,'2010-05-20 12:45:00',0,'','-2',28936,26),(29382,'1',6206,0,3,0,'2010-05-17 12:48:00',0,'','',0,26),(29383,'1',6206,0,3,4,'2010-05-17 12:48:00',0,'Message invitant au rappel','-2',29382,26),(29384,'1',6206,0,3,5,'2010-05-17 12:49:00',0,'','-2',29382,26),(29385,'1',6206,0,3,4,'2010-05-18 12:49:00',1,'Message invitant au rappel suite à l\'envoi du devis','-2',29382,26),(29386,'0',3762,0,4,0,'2010-05-17 13:19:00',0,'ancienne adresse : <br />\r\n14 Rue De La Carriole<br />\r\n44 700 ORVAULT','',0,14),(29387,'1',5880,1443,6,0,'2010-05-17 13:23:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 09/08<br />\r\nreprise: 15/08<br />\r\n à confirmer<br />\r\n','',0,10),(29388,'0',5725,1372,6,0,'2010-05-17 13:27:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\ndernière: 01/08<br />\r\nreprise: 30/08','',0,10),(29389,'0',2487,0,4,0,'2010-05-17 13:48:00',0,'prestation du 12/05 saisi au 17/05 car pas prévenu du changement','',0,14),(29390,'1',6207,0,3,0,'2010-05-17 14:05:00',0,'','',0,26),(29391,'1',6207,0,3,5,'2010-05-17 14:06:00',0,'','-2',29390,26),(29392,'1',6207,0,3,1,'2010-05-19 14:06:00',0,'Elle est en train de regarder les devis qu\'elle a reçu et doit prendre sa décision en début de semaine prochaine. Je lui ai dit que pour les clients Domifrance on offrait les 2 premières heures pour nous tester.','-2',29390,26),(29393,'0',2862,1361,4,0,'2010-05-17 15:14:00',0,'17.05: Appel de Mme ABBAS me demandant si mme colobert a annulé sa presta du 18.05. Non pas d\'infor à e sujet. Mess clte au cas où, mais délais non respecté.<br />\r\n17.05: Clte maintien','',0,9),(29396,'0',0,1466,7,1,'2010-05-17 15:55:13',0,'Vérification des références','-2',0,10),(29397,'0',0,1466,7,1,'2010-05-17 15:00:00',1,'','-2',29396,10),(29734,'1',6193,0,9,0,'2010-05-25 11:28:00',0,'2H LE VENDREDI. OFFRE PROMO. A PARTIR DE SEPT','',0,2),(29399,'1',4469,463,5,0,'2010-05-18 10:21:00',0,'Madame Moreira était très bien au début. Elle sait bien travailler. En revanche il y\'a du avoir 2/3 petites choses, remarques ou reproches qui lui ont été faites et qu\'elle n\'a pas apprécier donc elle fait un travail de merde volontairement. Parce-qu\'il reste de la poussière dans les angles, les sanitaires ne sont pas fait correctement, il reste des moutons sous le lit, et dans la SDB elle passe juste un peu d\'eau sans Ajax donc ce n\'est même pas désinfecter! Elle veut avec plaisir continuer à passer par nous en revanche Madame Moreira ne se déplacera plus la bas car la cliente ne veut plus la voir. Elle considère que c\'est comme un manque de respect que de se \"foutre de la gueule du client\"','',0,2),(29400,'1',6209,0,3,0,'2010-05-18 10:48:00',0,'','',0,26),(29401,'1',6209,0,3,1,'2010-05-17 10:48:00',0,'M\'a laissé un message sur mon répondeur pour la mise en place des prestations à son domicile suite à l\'envoi d\'un devis le 13/04','-2',29400,26),(29402,'1',6209,0,3,4,'2010-05-18 10:49:00',0,'Message invitant au rappel','-2',29400,26),(29403,'1',6209,0,3,3,'2010-05-27 19:00:00',0,'','-2',29400,26),(29404,'1',6210,0,3,0,'2010-05-18 10:53:00',0,'ATOOCALL du 17/05 à 17h00 : Désire que vous la rappeliez pour 1 heure de repassage et 3 heure de menage.','',0,26),(29405,'1',6210,0,3,4,'2010-05-18 10:53:00',0,'Invitation au rappel','-2',29404,26),(29406,'1',6210,0,3,3,'2010-05-21 11:00:00',1,'Est passé par atout Ménage mais l\'intervenante a cassé un certain nombre de choses donc vient de cesser de travailler avec eux.','-2',29404,26),(29407,'1',6211,0,3,0,'2010-05-18 10:59:00',0,'ATOOCALL du 17/05 à 20h00 : <br />\r\n<br />\r\nSouhaite premirement qu\'une personne vienne faire le ménage de fond en comble dans son appartement de 40 metres carré, si possible.Elle est à Marseille<br />\r\n','',0,26),(29408,'1',6211,0,3,4,'2010-05-18 11:00:00',0,'Message invitant au rappel','-2',29407,26),(29409,'1',6211,0,3,1,'2010-05-19 11:00:00',0,'La cliente vient d\'accoucher et souhaite une prestation ponctuelle pour nettoyer l\'appartement avant de venir avec le bébé. Nettoyage du frigo, des placards, de la salle de bain et du sol en jonc de mer (avec une mousse spéciale). Son mari doit me rappeler pour poser des questions et éventuellement mettre en place la prestation qui doit avoir lieu le 31 Mai ou le 1 juin. ','-2',29407,26),(29410,'1',5306,1334,4,0,'2010-05-18 10:39:00',0,'J\'ai eut Mme KODJA qui me dit qu\'elle ne sait pas si pourra assurer presta du 24.05. Je lu ai proposé d\'y aller la mardi 25 apm. Elle préférerait poser 1 jour de CP.','',0,9),(29412,'0',5157,1285,4,0,'2010-05-18 11:30:00',0,'Réception ce jour de l\'arrêt maladie de mme taghknat!!!','',0,9),(29530,'0',725,865,4,0,'2010-05-20 15:10:00',0,'Bonjour,<br />\r\nMerci de bien vouloir noter la suspension de la prestation de Mlle FRANCOIS durant les mois de juillet et août.<br />\r\nCordialement.<br />\r\nMme FLOC\'HLAY<br />\r\n','',0,14),(29419,'1',6163,1462,7,0,'2010-05-18 12:02:00',0,'','',0,10),(29420,'1',6163,1462,7,6,'2010-05-18 12:02:00',0,'Suite au ctrl: RAS cliente présente.','1',29419,10),(29417,'1',1321,0,4,0,'2010-05-18 11:58:00',0,'Msg laissé par la cliente demande à être rappelée','',0,2),(29418,'1',1321,0,4,1,'2010-05-18 11:59:00',0,'BO: Proposition Mme Moreira le 28 de 10h à 13h. Finalement elle n\'est pas sure de pouvoir l\'accueillir donc elle préfère annuler complétement.<br />\r\nElle souhaite s\'excuser auprès de Mlle Garnier pour l\'autre jour, mais elle ne pouvait vraiment pas répondre.','-2',29417,2),(29546,'1',188,0,4,4,'2010-05-20 17:17:00',0,'de la cliente, elle maintient la prestation.','-2',29351,2),(29422,'1',2703,0,4,1,'2010-05-18 12:18:00',0,'ok pour moreira le 28 de 10h à 13h et pour Berradja le 31 de 9h à 13h. <br />\r\nPour le 28 la cliente sera présente. Pour le 31 il faudra que Koffi donne les clès à Berradja et qu\'elle lui explique 2/3 petites spécificités de la maison. Notamment la serrure qui s\'ouvre à l\'envers, l\'endroit ou se trouve le fer à repasser, la table etc.','-2',29009,2),(29423,'1',2703,0,4,4,'2010-05-24 12:20:00',1,'Confirmation à la cliente des 2 remplaçements. Et lui préciser si elle à besoin de préparer la table le fer et de sortir le linge à repasser.','-2',29009,2),(29424,'0',0,1467,7,1,'2010-05-18 12:30:11',0,'Vérification des références','-2',0,23),(29425,'0',0,1467,7,1,'2010-05-18 15:00:00',1,'','-2',29424,23),(29947,'1',6280,0,3,4,'2010-05-27 13:22:00',0,'','-2',29934,2),(29426,'0',5746,1373,6,0,'2010-05-18 14:55:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 13/07<br />\r\nreprise: 03/08<br />\r\n<br />\r\nderniere: 03/08<br />\r\nreprise: 17/08','',0,10),(29427,'0',4815,112,6,0,'2010-05-18 14:58:00',0,'conge ete 2010: maj soft <br />\r\n<br />\r\nderniere: 13/07<br />\r\nreprise: 17/08<br />\r\n<br />\r\nPas de remplacement Mme NEVES pendant congés','',0,10),(29428,'0',5401,299,6,0,'2010-05-18 14:59:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 09/08<br />\r\nreprise: 23/08<br />\r\n<br />\r\n','',0,10),(29429,'1',6075,0,9,0,'2010-05-18 16:11:00',0,' 2H TOUS LES JOURS SAUF LUNDI ET VENDREDI','',0,2),(29430,'1',6075,0,9,1,'2010-05-25 16:12:00',1,'MISE EN PLACE','-2',29429,2),(29431,'1',6213,0,3,0,'2010-05-18 16:55:00',0,'2H/S<br />\r\n','',0,2),(29432,'1',6213,0,3,1,'2010-05-17 17:10:00',0,'NRP','-2',29431,2),(29433,'1',6213,0,3,4,'2010-05-18 16:57:00',0,'','-2',29431,2),(29434,'1',6213,0,3,5,'2010-05-18 16:58:00',0,'','-2',29431,2),(29435,'1',6213,0,3,4,'2010-05-20 19:58:00',0,'','-2',29431,2),(29436,'1',6214,0,3,0,'2010-05-18 17:02:00',0,'4H','',0,2),(29437,'1',6214,0,3,1,'2010-05-17 16:03:00',0,'c\'est sa secrétaire: c\'est plus simple de lui envoyer un mail.','-2',29436,2),(29438,'1',6214,0,3,5,'2010-05-17 16:04:00',0,'','-2',29436,2),(29439,'1',6214,0,3,5,'2010-05-20 17:04:00',0,'Bonjour Madame Loviton, <br />\r\n <br />\r\nSuite à votre inscription sur Domifrance pour des prestations de ménage/repassage à votre domicile, lundi 17 Mai nous vous avons fait parvenir un mail reprenant le devis explicatif de nos modalités de fonctionnement .<br />\r\n <br />\r\nJe me permets de revenir vers vous afin de m\'assurer que vous ayez tous les éléments nécessaires à votre prise de décision.<br />\r\n <br />\r\nSachez, Madame, que je suis à votre disposition pour toute information complémentaire.<br />\r\n <br />\r\nBien cordialement, <br />\r\n <br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n <br />\r\nwww.menage-et-compagnie.com','-2',29436,2),(29440,'1',6215,0,3,0,'2010-05-18 17:10:00',0,'2H/S','',0,2),(29441,'1',6215,0,3,4,'2010-05-17 17:10:00',0,'','-2',29440,2),(29442,'1',6215,0,3,1,'2010-05-18 17:10:00',0,'NRP','-2',29440,2),(29443,'1',6215,0,3,5,'2010-05-19 17:11:00',0,'','-2',29440,2),(29444,'1',6216,0,3,0,'2010-05-18 17:17:00',0,'2H','',0,2),(29445,'1',6216,0,3,1,'2010-05-17 17:17:00',0,'OK MERCI POUVEZ ME FAIRE PARVENIR UN MAIL RECAPITULATIF','-2',29444,2),(29446,'1',6216,0,3,5,'2010-05-17 17:18:00',0,'','-2',29444,2),(29559,'1',6216,0,3,1,'2010-05-20 19:20:00',0,'Quoi qu\'il arrive je reviens vers vous. S\'il vous plait ce n\'est pas utile de me relancer. Je n\'ai aps encore pris le temps de regarder.','-2',29444,2),(29448,'1',6217,0,3,0,'2010-05-18 17:20:00',0,'4H. 50M²','',0,2),(29449,'0',4246,1206,4,0,'2010-05-19 09:26:00',0,'19.05: Mess rpdr clte pour lui proposer presta de remplacement le 24.05 & 27.05 avec mme agrhaba.','',0,9),(29647,'0',5756,0,4,0,'2010-05-21 16:07:00',0,'APPEL DE MME GRECK QUI NE CONNAIT PAS SON PLANNING DE JUIN ET NE PEUT ME DIRE SI ELLE MAINTIENT DES PRESTA / LA RECONTACTER POUR FAIRE LE POINT<br />\r\n28.05: Mess rpdr clte pour faire le point avec sur ses presta à venir. Souhaite-t-elle des presta ttes les semaines? ou non<br />\r\nELLE CONFIRME LA PRESTA DU 16.06 DE 12H A 15H / J ENVOIE CE JOUR UN SMS A MME BOYER DE CONFIRMATION<br />\r\n8.06: sms de rappel à Mme BOYER','',0,9),(29451,'0',1988,1269,4,0,'2010-05-19 09:28:00',0,'19.05: Appel de la clte ce jour pour annuler sa presta de demain.','',0,9),(29452,'0',4926,1425,7,0,'2010-05-07 17:00:00',0,'','-2',0,21),(29453,'0',4926,1425,7,6,'2010-05-07 17:00:00',1,'Refaire des oublies, outiliser anti-calcaire. Bien faire le douche.','-2',29452,21),(29454,'0',1170,567,4,0,'2010-05-19 10:44:00',0,'annul presta du 26 et 28 mai ( appel téléphonique) maj soft','',0,10),(29455,'0',4926,1425,7,0,'2010-05-07 16:00:00',0,'','-2',0,21),(29457,'1',6211,0,3,1,'2010-05-20 11:19:00',0,'OK prestation planifiée pour le Lundi 31 Mai. 3 heures','-2',29407,26),(29458,'0',4957,1317,7,0,'2010-05-24 17:00:00',0,'','-2',0,21),(29459,'0',4957,1317,7,6,'2010-05-24 17:00:00',1,'Appart. très encombré, faire les vitres de porte, porte-savon, étagères. Amellierer son travail.','-2',29458,21),(29460,'0',3924,768,7,0,'2010-05-25 15:30:00',0,'','-2',0,21),(29461,'0',3924,768,7,6,'2010-05-25 15:30:00',1,'Bon travail, mais n\'oublier pas verre a dent, éléments deco.<br />\r\nPas trop mouiller le sol.','-2',29460,21),(29462,'1',6202,0,3,1,'2010-05-31 11:23:00',0,'N\'ont pas pris la décision. A bien conservé le devis. Il n\'y a pas d\'urgence. Doit encore faire un point sur sa situation financière pour voir ce à quoi elle a droit et reviendra vers moi par la suite.','-2',29236,26),(29463,'0',3333,909,7,0,'2010-05-27 13:00:00',0,'','-2',0,21),(29464,'0',3333,909,7,6,'2010-05-27 13:00:00',1,'Intervenante n\'ouvre pas la porte.','-2',29463,21),(29465,'0',6105,1453,7,0,'2010-05-28 17:00:00',0,'','-2',0,21),(29466,'0',6105,1453,7,6,'2010-05-28 17:00:00',1,'Bon travail. Appart; entretenu.','-2',29465,21),(29468,'1',6169,0,3,1,'2010-06-02 11:27:00',0,'Ne peut pas me parler car est très occupé. Me demande de le rappeler plus tard ce soir ou demain','-2',28925,26),(29469,'1',6189,0,3,4,'2010-05-25 11:34:00',0,'Invitation au rappel','-2',29148,26),(29470,'1',6207,0,3,1,'2010-05-24 11:38:00',0,'Reçoit une société cet après-midi qui est un peu moins chère que nous et va voir ce qu\'ils proposent. Je lui ai proposé de prendre également un rdv mais n\'a pas voulu, a notre plaquette et cela semble lui suffire.','-2',29390,26),(29471,'1',6206,0,3,1,'2010-05-21 11:41:00',0,'Souhaite commencer les prestations dans 15 jours. ','-2',29382,26),(29478,'1',6218,0,3,5,'2010-05-19 12:20:00',0,'','-2',29476,2),(29479,'1',6218,0,3,1,'2010-05-26 12:21:00',0,'Je n\'insiste pas, on à personne à lui proposer si jamais elle accepte.','-2',29476,2),(29480,'1',6219,0,3,0,'2010-05-19 13:04:00',0,'2H/S DE LA PART PERCIE DU SERT. ok 2h/s le vendredi de préférence.','',0,2),(29481,'1',6219,0,3,3,'2010-05-19 18:30:00',0,'ok 2h/s le vendredi de préférence.','-2',29480,2),(29483,'1',5729,0,4,0,'2010-05-19 15:57:00',0,'19.05:Appel de la clte qui souahite des prestas le 26/05 + 9/069+ 16/06 même heure. Voir avec mme ABBAS si ok.<br />\r\nClte m\'informe que pdt été elle sera absente pdt 1 1/2 mois environs.<br />\r\nMME ABBAS OK : JE LUI CONFIRME LES DATES PAR SMS','',0,9),(29485,'1',2808,0,4,0,'2010-05-19 16:12:00',0,'','',0,2),(29486,'1',2808,0,4,4,'2010-05-19 16:13:00',0,'BO: Semedo à dit qu\'ele était aller travailer chez guglieri e 11 au lieu du 10 je veut une confirmation.','-2',29485,2),(29487,'1',3690,0,4,0,'2010-05-19 16:17:00',0,'Ne souhaite pas a prestation du 24, mais si possible il voudrait la déplacer dans la semaine. De plus lorsque Mme Boucherrab aura des dispos il voudrait une prestation pour un nettoyage de printemps. ','',0,2),(29488,'1',3690,0,4,1,'2010-05-24 16:18:00',1,'pour ui dire si Boucherrab à une disponibilité dans la semaine','-2',29487,2),(29490,'1',6192,0,3,1,'2010-05-19 16:56:00',0,'nrp','-2',29164,2),(29491,'1',6192,0,3,1,'2010-05-20 16:56:00',0,'revient vers nous en temps voulu!','-2',29164,2),(29492,'1',6053,0,3,5,'2010-05-21 17:00:00',0,'Si BC pas reçu.<br />\r\n<br />\r\nBonjour Madame Sarrieu, <br />\r\n<br />\r\nNous nous sommes rencontrés pour un rendez-vous commercial de présentation le vendredi 14 Mai 2010. Et sans nouvelles de votre part je me permets de revenir vers vous afin de m\'assurer que vous ayez tous les élèments nécessaires à votre prise de décision.<br />\r\n<br />\r\nSachez donc, Madame, que je suis à votre disposition pour toute information non abordée lors de notre entretien.<br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',27426,2),(29493,'1',6186,1445,6,0,'2010-05-19 17:01:00',0,'CONGES ETE 2010 soft à jour<br />\r\n<br />\r\nDernière :02/08/10<br />\r\nreprise : 30/08/10','',0,10),(29494,'1',6167,0,9,0,'2010-05-19 17:11:00',0,' 3H FDS PREF 8H - 3 CHATS','',0,2),(29915,'0',1092,273,6,0,'2010-05-27 11:57:00',0,'Congés été 2010 <br />\r\n<br />\r\nPas d\'annul','',0,10),(29495,'1',6204,0,3,4,'2010-05-27 17:12:00',0,'Si BC pas reçu.','-2',29248,2),(30075,'1',6204,0,3,1,'2010-06-02 18:35:00',1,'donner une réponse pour la prestation qu\'elle demande.','-2',29248,2),(29496,'1',6195,0,3,1,'2010-05-25 17:15:00',0,'Il est occupé, ne sait pas lorsqu\'il sera dispo car dans son boulot il ne peut pas prévoir. Donc il faut retenter à plusieurs reprise afin d\'avoir un coup de chance!<br />\r\nSinon le week-end il est ok pour être rappelé.','-2',29176,2),(29497,'1',6167,0,9,5,'2010-05-19 17:34:00',0,'De la Client:<br />\r\n<br />\r\nBonjour,<br />\r\nJe vous confirme mes préférences pour les jeudis ou vendredis, la contrainte de 8h00 est essentiellement pour le premier RDV <br />\r\nCordialement <br />\r\nMaude Espagnacq<br />\r\n<br />\r\n<br />\r\n<br />\r\n','-2',29494,2),(29498,'1',6167,0,9,1,'2010-05-19 17:34:00',0,'Parfait, c\'est noté<br />\r\n<br />\r\nMerci de votre retour. <br />\r\nMa collègue étant en congés cette semaine, la mise en place de votre prestation ne pourra pas être avant la semaine prochaine. Dès son retour cela sera une priorité pour elle.<br />\r\n<br />\r\nJe suis à votre disposition, <br />\r\n<br />\r\nCordialement,<br />\r\n ','-2',29494,2),(29499,'1',6221,0,3,0,'2010-05-19 18:01:00',0,'','',0,26),(29500,'1',6221,0,3,5,'2010-05-19 18:01:00',0,'E-mail avec 3 heures offerts sans aucun engagement.','-2',29499,26),(29501,'1',6221,0,3,4,'2010-05-20 18:01:00',0,'Message invitant au rappel','-2',29499,26),(29502,'0',1074,212,4,0,'2010-05-20 09:00:00',0,'Bonjour<br />\r\nSuite à mon appel de Mardi dernier je suis resté sans nouvelle de votre part concernant l’absence de Nicole. Comme je vous en informait Mardi, nous ne sommes pas là pendant 4 jours donc demain Nicole de pourra pas travailler. Ce qui reporte sa prochaine intervention au Mardi 25 Mai.Merci de transférer ces informations au service planning ainsi qu’à la facturation.D’autre part je souhaiterai vous rencontrer et me permettrai à notre retour de vous recontacter à ce sujet.<br />\r\nPar avance merci<br />\r\nBonne journée Cordialement<br />\r\nPascal LEGRET','',0,10),(29503,'0',3183,843,6,0,'2010-05-20 10:02:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\ndernier: 6/08<br />\r\nreprise: 15/08<br />\r\n','',0,10),(29504,'0',2759,660,6,0,'2010-05-20 10:05:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 06/07<br />\r\nreprise: 10/08<br />\r\n','',0,10),(29505,'0',5419,1341,6,0,'2010-05-20 10:08:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere: 28/06 (suite au changement de jours de prestation, 25/06)<br />\r\nreprise: 02/08 (06/08)<br />\r\n','',0,10),(29506,'0',2642,915,6,0,'2010-05-20 10:10:00',0,'conge ete 2010: maj soft<br />\r\n<br />\r\nderniere : 03/08<br />\r\nreprise: 07/09<br />\r\n','',0,10),(29507,'1',138,0,4,0,'2010-05-20 10:26:00',0,'MSG laissé au client pour savoir s\'il maintient sa prestation du 24. Invité à nous recontacter. ','',0,2),(29508,'1',1098,0,4,0,'2010-05-20 10:29:00',0,'Numero non attribué','',0,2),(29509,'1',2893,0,4,0,'2010-05-20 10:39:00',0,'MSG laissé à la ciente: lundi étant férié la presta n\'aura pas lieu. <br />\r\n+ Invitation au rappel car Semedo a dit qu\'elle avait effectué 4h de presta le 12/05','',0,2),(29510,'0',1053,217,4,0,'2010-05-20 10:51:00',0,'OBJET : PRESTATION DE Madame VILAIN PERIODE JUILLET -AOUT<br />\r\nBonjour,<br />\r\n<br />\r\nEn réponse à votre courrier du 10 mai dernier, voici nos dates de congés d”été :<br />\r\n<br />\r\nDu 12 juillet au 20 août 2010 inclus.<br />\r\n<br />\r\nNous ne souhaitons pas de remplaçante pendant les congés de Madame VILAIN du 5 au 10 juillet.<br />\r\n<br />\r\nNous souhaitons suspendre les prestations pendant nos congés d’été.<br />\r\n<br />\r\nNous ne souhaitons pas que notre aide ménagère profite de nos congés pour des prestations particulières.<br />\r\n<br />\r\nDate de reprise pour Madame VILAIN à notre domicile : le vendredi 27 août 2010<br />\r\n<br />\r\nDans l’attente de votre confirmation par retour de mail.<br />\r\n<br />\r\nCordialement.<br />\r\n<br />\r\nPierre-Yves BEAUGEARD<br />\r\nIsabelle MARCHAND<br />\r\n9 RUE LAMBERT<br />\r\n44800 SAINT-HERBLAIN <br />\r\n<br />\r\n','',0,14),(29511,'1',4769,0,4,0,'2010-05-20 11:06:00',0,'MSG laissé: le 24 férie non travaillé','',0,2),(29512,'1',6051,0,4,0,'2010-05-20 11:08:00',0,'OK POUR LE 24 POUR FAIRE LA PRESTATION LE MATIN 9H-12H','',0,2),(29513,'1',5755,0,4,0,'2010-05-20 11:14:00',0,'MSG laissé: est-ce que l\'on annule la presta ou est-ce qu\'on la déplace le matin 9h-13h?','',0,2),(29514,'1',2218,0,4,0,'2010-05-20 11:21:00',0,'MSG souhaite maintenir la prestas du 24?','',0,2),(29515,'1',3473,0,4,0,'2010-05-20 11:39:00',0,'OK, ben on annule e 24/05 puis d\'ailleurs le 27/05 aussi parce que je serai de nuit le mercredi soir.','',0,2),(29516,'1',3285,0,4,0,'2010-05-20 11:57:00',0,'OK POUR 10H-13H LE 24','',0,2),(29517,'1',653,0,4,0,'2010-05-20 12:17:00',0,'ok pour la mettre le matin. la presta du 24','',0,2),(29518,'1',99,0,4,0,'2010-05-20 12:33:00',0,'MSG LAISSE A LA CIENTE: CAMARA n\'a pas de solution pour faire garder ses enfants lundi donc la presta du 24 ne pourra pas avoir lieu','',0,2),(29520,'0',0,1468,7,1,'2010-05-20 13:45:43',0,'Vérification des références','-2',0,10),(29521,'0',0,1468,7,1,'2010-05-20 15:00:00',1,'','-2',29520,10),(29522,'0',0,1469,7,1,'2010-05-20 13:49:09',0,'Vérification des références','-2',0,10),(29523,'0',0,1469,7,1,'2010-05-20 15:00:00',1,'','-2',29522,10),(29524,'1',6225,0,3,0,'2010-05-20 13:49:00',0,'Personne pas satisfaite de Maison et Services. Recherche une intervenante le mercredi après-midi 3H ménage et repassage. Prospect habitant sur Saint Gély.<br />\r\nvu avec mme dufay qui est ok de commencer le 02.06<br />\r\n26.05: Clte ok pour presta mercredi apm avec mme dufay. Démarrage le 2.06.10.','',0,9),(30402,'1',6225,1046,7,0,'2010-06-04 12:00:00',0,'3.06/ PQ clte qui est satisfaite de Mme DUFAY. Elle prend des initiatives...Bien<br />\r\nJ\'ai envoyé 1 mail à Mme DUFAY pour faire le point avec elle.<br />\r\n3.06: Pour Mme DUFAY ça s\'est bien passé. Elle est contente','',0,9),(33367,'1',6586,0,4,0,'2010-09-15 10:56:00',0,'LE CLIENT REFUSE MA PROPOSITION D UNE PRESTATION LE JEUDI AM AVEC MME MERCIER CAR VEUT ABSOLUMENT LE VENDREDI / NOUS LAISSE JUSQU A DEBUT OCTOBRE POUR RECRUTER QQUN<br />\r\n29/09: VA a appelé la clte pour lui dire que ns embauchions qlqun qui débuterait qu\'à compter du 11/10. Clte ok.<br />\r\nMise en place le 15/10 à 13h','',0,9),(33028,'1',4076,0,4,0,'2010-08-30 13:51:00',0,'30.08: Mme ZINE est arrêtée jusqu\'au 20.09 inclus. Mess rpdr clte pour savoir si souhaite rplcmt. Elle réfléchie<br />\r\n9/09: Pas de nouvelle de la clte => j\'annule la presta','',0,9),(29528,'0',6123,915,6,0,'2010-05-20 14:32:00',0,'Congés été 2010.Soft AJ<br />\r\n<br />\r\ndernière :21/07<br />\r\nreprise : 25/08','',0,10),(29529,'1',6163,1462,6,0,'2010-05-20 14:35:00',0,'Congés été 2010 : Soft AJ<br />\r\n<br />\r\ndernière : 02/07/10<br />\r\nreprise : 20/07/10<br />\r\n<br />\r\ndernière : 30/07/10<br />\r\nreprise : 24/08/10','',0,10),(29531,'1',5306,0,4,0,'2010-05-20 15:19:00',0,'voir avec mme Kodja si elle a prévenu la cliente qu\'elle était enceinte et qu\'elle ne pourrait sûrement pas reprendre début juillet puis appeler la cliente pour voir si elle souhaite la remplacer; voir avec va avant qui on pourrait mettre ???<br />\r\n8.06: Mess à Mme KODJA afin de savoir si elle avait informé hier la clte qu\'elle était enceinte?','',0,9),(29533,'0',5197,0,4,0,'2010-05-20 15:26:00',0,'j\'informe la cliente que mme taghnakt n\'a plus personne pour garder ses enfants et qu\'elle ne peut plus assurer ses prestations. Elle est ok de prendre mme Berthe comme remplaçante<br />\r\n26.05: Clte trés contente de la presta de mme BERTHE. Elle l\'a trouvé rapide, efficace. TB<br />\r\nPour Mme BERTHE idem','',0,9),(29794,'1',3662,1046,4,0,'2010-05-26 10:39:00',0,'26.05: Mess à MMe DUFAY afin de savoir si ok pour travailler entre midi et deux. + faire le point sur les presta que ns lui avons programmer. Éventuellement pourrait-elle passer à l\'agence?','',0,9),(29535,'0',4903,441,4,0,'2010-05-20 15:30:00',0,'Bonjour M. Lardiere,<br />\r\n<br />\r\nconcernant l\'intervention de Mme Daniel les jeudis tous les quinze jours:<br />\r\n<br />\r\n- étant en congé tout le mois de juillet et Mme Daniel tout le mois d\'aout, je suspends donc les prestations pendant les congés d\'été.<br />\r\n- par ailleurs, pour la rentrée de septembre, comme je vous l\'avais signalé lors de notre dernier coup de fil, je souhaite continuer au rythme de 2h tous les quinze jours, mais je dois changer le jour de l\'intervention : le jeudi n\'est plus possible. je souhaiterais une intervention le lundi ou le mardi, le matin ou l\'après midi. Si c\'etait possible de garder Mme Daniel, ce serait très bien, sinon il faudra changer d\'intervenante.<br />\r\nJe vous remercie de me tenir au courant de la proposition que vous pouvez me faire.<br />\r\n<br />\r\nBien cordialement<br />\r\nMaud Poupard<br />\r\n<br />\r\n','',0,14),(30155,'1',4198,451,4,0,'2010-05-31 17:28:00',0,'31.05: Mess rpdr clte pour l\'informer que pdt 3 sem. environs mme AGHRABA interviendra de 13h à 15h au lieu de 12h à 14h.','',0,9),(29537,'0',5082,0,4,0,'2010-05-20 15:55:00',0,'la cliente nous contacte ce jour pour avoir une qqun car vient d\'accoucher ; le lundi impérativement ; <br />\r\nFinalement prendra des prestations ponctuelles.','',0,9),(29746,'1',207,0,1,0,'2010-05-25 11:53:00',0,'Déménagement des clients sur Boulogne, souhaitent presta supplémentaire le 27/05 si possible en fin de matinée ','',0,2),(29539,'1',6227,0,3,0,'2010-05-20 16:15:00',0,'reco de mme rivas ; client intéressé par 5 heures hebdo ; <br />\r\n26.05: La clte est interessée par 5h/sem le mercredi apm. Mlle LIGUORI ok pour 4h le mercredi matin pdt l\'été. A compter de septembre serait ok pour 5h les mercredi apm. Par contre la clte souhaite pour ses premières presta le mardi apm de 13h à 17h. Démarrage éventuel le 1er juin. VA ok pour accompagner Mlle LIGUORI ( rdz-vs rd pt du collège de montarnaud à 12h50 le 1er juin).<br />\r\n26.05: VA a eut la clte ok.<br />\r\n2.06: Mess rpdr clte <br />\r\n2.06/ Point mlle liguori presta s\'est trés bien passée, la clte lui a remis cles + bip. La clte lui fait confiance.<br />\r\n2.06: La clte fut satisfaite de la presta de Mlle LIGUORI','',0,9),(29540,'1',3560,494,6,0,'2010-05-20 16:13:00',0,'Congés été 2010 :<br />\r\n<br />\r\ndernière : 27/07 <br />\r\nreprise : 24/08','',0,10),(29812,'1',2773,451,4,0,'2010-05-26 13:50:00',0,'26.05 Mme GRHA va effectuer des remplacements pdt 3 sem. lundi am + vendredi am. Informer M. MEMOUNE que le 7 & 17.06 presta de 11h à 14h.<br />\r\n2.06: Suite reprise de MMe TIRONI pas besoin d\'appeler le clt à ce sujet','',0,9),(29542,'1',1322,0,1,0,'2010-05-20 16:45:00',0,'Point suite à la prestation de mercredi 19 (Bennet 4h+ Mme Registe 4h). Très bien, c\'est la première fois en 3 ans que la prestation est d\'une telle qualité. En revanche ils n\'ont pas chômés, les 8h n\'étaient pas de trop. Ce n\'était pas du luxe que d\'avoir cette prestation.','',0,2),(29543,'1',2218,0,4,0,'2010-05-20 16:55:00',0,'annule le 24 mais souhaite rattraper si Miroud dispo dans la semaine.','',0,2),(29545,'1',2218,0,4,1,'2010-05-24 16:56:00',1,'si miroud dispo dans la semaine','-2',29543,2),(29548,'1',6219,0,3,1,'2010-05-28 18:45:00',0,'BC pas reçu<br />\r\n<br />\r\nOk elle a retenue notre entreprise, mais elle doit calculer financièrement à partir de quelle date elle pourra commencer.<br />\r\nElle à un crédit à finir d\'abord. <br />\r\nElle revient donc vers nous dès qu\'elle en saura d\'avantage, pour démarrer en juillet ou septembre.<br />\r\n ','-2',29480,2),(29549,'1',6228,0,3,0,'2010-05-20 18:47:00',0,'2H/S','',0,2),(29550,'1',6228,0,3,1,'2010-05-20 18:47:00',0,'MERCI, elle avait surtout besoin de comparer les tarifs avec ceux de l\'emploi en direct. Elle va faire ses calculs puis revenir vers nous au besoin. Vient de la part de Mr Rouas. Souhaite un mail récapitulatif','-2',29549,2),(29551,'1',6228,0,3,5,'2010-05-20 18:50:00',0,'','-2',29549,2),(30193,'1',6228,0,3,4,'2010-05-31 19:22:00',0,'','-2',29549,2),(29553,'1',6177,0,3,4,'2010-05-24 19:00:00',0,'lui dire si on aurait éventuellement une personne dispo le lundi.<br />\r\n<br />\r\nOn à personne désolé. Mais on garde vos coordonnées.','-2',28964,2),(30050,'1',6215,0,3,4,'2010-05-28 16:02:00',0,'','-2',29440,2),(29555,'1',6229,0,3,0,'2010-05-20 19:17:00',0,'2H. DE PREFERENCE LE SAMEDI. PREFERENCE POUR ETRE CONTACTER / LE MATIN','',0,2),(29556,'1',6229,0,3,5,'2010-05-19 19:18:00',0,'','-2',29555,2),(29557,'1',6229,0,3,1,'2010-05-20 19:18:00',0,'NRP PAS DE REPONDEUR','-2',29555,2),(30054,'1',6229,0,3,1,'2010-05-28 16:17:00',0,'Il n\'y a pas moyen de négocier avec elle pour un autre jour que le samedi car elle souhaite absolument être présente.<br />\r\n','-2',29555,2),(29560,'1',6230,0,3,0,'2010-05-20 19:25:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nCommentaires supplémentaires : 1h30 par semaine','',0,2),(29561,'1',6230,0,3,5,'2010-05-20 19:25:00',0,'','-2',29560,2),(29562,'1',6230,0,3,4,'2010-05-20 19:25:00',0,'','-2',29560,2),(29563,'1',6230,0,3,4,'2010-05-28 19:25:00',0,'','-2',29560,2),(29564,'1',6192,0,3,1,'2010-06-01 19:26:00',0,'OFFRE PROMO','-2',29164,2),(30268,'1',6307,0,3,4,'2010-06-11 16:36:00',0,'','-2',30200,2),(29565,'1',6231,0,3,0,'2010-05-20 19:32:00',0,'Fréquence du besoin : 2h/semaine Ses préférences pour être rappelé : Le soir surface : 70 m carré ','',0,2),(29566,'1',6231,0,3,5,'2010-05-19 19:32:00',0,'','-2',29565,2),(29567,'1',6231,0,3,1,'2010-05-20 19:32:00',0,'J\'ai eu le monsieur. Domifrance leur à dit qu\'ils étaient censés recevoir 4 devis. Ils en ont pour le moment que 2, dont le notre effectivement. Et donc préfèrent avoir tous les éléments en mains pour faire leur choix. Dans une dizaine de jour s\'il n\'ont pas rappelés ne pas hésiter à revenir à la charge. ','-2',29565,2),(30505,'1',6231,0,3,4,'2010-06-07 11:22:00',0,'','-2',29565,2),(29569,'1',6232,0,3,0,'2010-05-20 19:36:00',0,'2H/S','',0,2),(29570,'1',6232,0,3,5,'2010-05-19 19:36:00',0,'','-2',29569,2),(29571,'1',6232,0,3,5,'2010-05-31 19:36:00',0,'Bonjour Mademoiselle Delerue, <br />\r\n<br />\r\nSuite à votre demande d\'information sur notre site internet, pour des prestations de ménage/repassage à votre domicile, mercredi 19 Mai nous vous avons fait parvenir un mail reprenant le devis explicatif de nos modalités de fonctionnement .<br />\r\n<br />\r\nJe me permets de revenir vers vous afin de m\'assurer que vous ayez tous les éléments nécessaires à votre prise de décision.<br />\r\n<br />\r\nSachez, Mademoiselle, que je suis à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',29569,2),(29572,'1',6233,0,3,0,'2010-05-20 19:40:00',0,'3H/S','',0,2),(29573,'1',6233,0,3,5,'2010-05-19 19:40:00',0,'','-2',29572,2),(29574,'1',6233,0,3,1,'2010-05-20 19:41:00',0,'était occupée, merci de la rappeler demain matin avant midi.','-2',29572,2),(29575,'1',6233,0,3,1,'2010-05-21 10:00:00',0,'nrp ','-2',29572,2),(29576,'1',6234,0,3,0,'2010-05-20 19:44:00',0,'Fréquence du besoin : 6h/semaine<br />\r\nSes préférences pour être rappelé : Le soir<br />\r\nSurface : 63 m carré<br />\r\nCommentaires supplémentaires : 2 fois 3h <br />\r\naimerait être contacté par mail<br />\r\n','',0,2),(29577,'1',6234,0,3,5,'2010-05-19 19:44:00',0,'','-2',29576,2),(29578,'1',6234,0,3,1,'2010-05-20 19:44:00',0,'NRP PAS DE REPONDEUR','-2',29576,2),(29579,'1',6234,0,3,5,'2010-05-28 19:44:00',0,'Bonjour Monsieur Serviado, <br />\r\n<br />\r\nSuite à votre inscription sur Domifrance pour des prestations de ménage/repassage à votre domicile, mercredi 19 Mai nous vous avons fait parvenir un mail reprenant le devis explicatif de nos modalités de fonctionnement .<br />\r\n<br />\r\nJe me permets de revenir vers vous afin de m\'assurer que vous ayez tous les éléments nécessaires à votre prise de décision.<br />\r\n<br />\r\nSachez, Monsieur, que je suis à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',29576,2),(29580,'1',6235,0,3,0,'2010-05-20 19:49:00',0,'Fréquence du besoin : 2h/semaine<br />\r\nSes préférences pour être rappelé : Le soir<br />\r\nSurface : 55 m carré<br />\r\nAnimaux : oiseaux','',0,2),(29581,'1',6235,0,3,5,'2010-05-19 19:49:00',0,'','-2',29580,2),(29582,'1',6235,0,3,1,'2010-05-20 19:49:00',0,'Il lavait sa voiture, pas très pratique avec un tuyau dans la main et le téléphone dans l\'autre. A rappeler demain avant 12h00','-2',29580,2),(29583,'1',6235,0,3,1,'2010-05-21 10:50:00',0,'Il à reçu effectivement plusieurs devis. Il n\'a pas pu les comparer mais s\'en occupera à tête reposée. En tous cas merci pour les infos, merci de votre appels je reviens vers vous rapidement. Et si vous n\'avez pas de nouvelles de moi ben n\'hésitez pas à me rappeler d\'ici 1 semaine.','-2',29580,2),(29584,'1',6236,0,3,0,'2010-05-20 19:55:00',0,'2H/S. PREFRENCE POUR ETRE RAPPELEE: LE SOIR.','',0,2),(29585,'1',6236,0,3,5,'2010-05-19 19:55:00',0,'','-2',29584,2),(29586,'1',6236,0,3,1,'2010-05-20 19:56:00',0,'FAISAIT SES COURSES. MERCI DE LA RAPPELER DEMAIN AUX ALENTOURS DE 13H. MERCI','-2',29584,2),(29587,'1',6236,0,3,4,'2010-05-21 13:00:00',0,'','-2',29584,2),(30052,'1',6213,0,3,1,'2010-05-28 16:06:00',0,'Oui j\'ai bien reçu votre mail mais c\'est pour un démarrage prévu en septembre. Donc je reprends contact avec vous, si je vous choisi, afin de prévoir une première prestation pour la rentrée.','-2',29431,2),(29589,'0',0,1470,7,1,'2010-05-21 08:33:21',0,'Vérification des références','-2',0,46),(29590,'0',0,1470,7,1,'2010-05-21 15:00:00',1,'','-2',29589,46),(29591,'1',6167,0,9,1,'2010-05-24 09:49:00',1,'mise en place','-2',29494,2),(29592,'1',5947,0,1,1,'2010-05-24 09:49:00',0,'Point avec Mme By:<br />\r\n<br />\r\n- Depuis le début il y a beaucoup de travail et pas assez de temps de prestation. <br />\r\n- Lors de la prestation du 18/05 elle à fait la cuisine à fond.<br />\r\n<br />\r\n<br />\r\n<br />\r\n','-2',27601,2),(29593,'0',0,1471,7,1,'2010-05-21 09:50:19',0,'Vérification des références','-2',0,10),(29594,'0',0,1471,7,1,'2010-05-21 15:00:00',1,'','-2',29593,10),(29595,'1',6237,0,3,0,'2010-05-21 10:10:00',0,'','',0,26),(29596,'1',6237,0,3,5,'2010-05-21 10:10:00',0,'','-2',29595,26),(29597,'1',6237,0,3,1,'2010-05-21 15:36:00',0,'Téléphone Fixe. NRP','-2',29595,26),(29599,'1',902,0,1,0,'2010-05-21 10:31:00',0,'Appel car à besoin des coordonnées de Mme Tavarez. Effectivement, elle à besoin de l\'avoir en ligne car il y\'avait un produit toxique en haut de la bibliothèque et il à disparu. Elle voudrait savoir ou il est rangé afin d\'éviter les accidents avec ces enfants en bas age.','',0,2),(29600,'0',5811,0,4,0,'2010-05-21 10:37:00',0,'prévoir remplacement en aout','',0,14),(31480,'0',0,1504,7,1,'2010-07-12 13:50:42',0,'Vérification des références','-2',0,21),(29602,'1',5870,0,5,0,'2010-05-21 10:28:00',0,'PROBLEME AVEC LA CLE / MME LIGUORI N A PAS REUSSI A OUVRIR PORTE LA CLE ETANT RESTE COINCE / ELLE A REUSSI A LA RETIRER<br />\r\nJE PREVIENS LA CLIENTE QUI NOUS TIENT AU COURANT <br />\r\nJ ESPERE JUSTE QUE JE NE ME SUIS PAS TROMPE DE CLE !!!','',0,9),(29603,'1',4461,567,4,0,'2010-05-21 10:41:00',0,'annul presta du 25 mai ( appel téléphonique) maj soft,','',0,10),(30142,'1',6235,0,3,4,'2010-05-31 16:35:00',0,'','-2',29580,2),(29605,'1',6233,0,3,4,'2010-05-21 10:46:00',0,'','-2',29572,2),(29606,'1',6233,0,3,1,'2010-05-21 15:47:00',0,'NRP','-2',29572,2),(29607,'0',6181,0,4,0,'2010-05-21 10:52:00',0,'prévoir remplacement en aout','',0,14),(29609,'0',5157,0,4,0,'2010-05-21 11:04:00',0,'J INFORME LE CLIENT QU A COMPTER DU 25.05 MME EL AMRIOUI REMPLACERA DEFINITIVEMENT MME TAGHNAKT / LE CLIENT A L AIR PLUTOT CONTENT CAR LE REMPLACEMENT S ETAIT BIEN PLACE','',0,9),(29610,'0',2405,0,4,0,'2010-05-21 11:06:00',0,'Mr ROBIN a la rentée souhaiterait prestation le mardi et vendredi. au lieu du mercredi et vendredi actuellement.<br />\r\nvoir ce qu\'on peut faire???','',0,14),(33074,'1',6583,0,3,5,'2010-09-07 08:43:00',0,'Bonjour<br />\r\n<br />\r\n<br />\r\nJe vous remercie de votre suivi. Néanmoins je cherche une prestation tous les 15 jours seulement et vais donc décliner votre offre de service. <br />\r\n<br />\r\n<br />\r\nBien cordialement,<br />\r\nCandice Morrissey','-2',32585,2),(29613,'1',5410,0,4,0,'2010-05-21 12:01:00',0,'attention vérifier si bien un avoir car cesu en plus sur dernière facturation','',0,14),(29615,'0',5990,1421,4,0,'2010-05-21 13:17:00',0,'Bonjour,<br />\r\n<br />\r\nje trouve Madame Simon formidable, elle est très sympa et pleine d\'initiative. je n\'ai aucune remarque sinon que je souhaite qu\'elle continue ainsi, c\'est parfait!<br />\r\nPar ailleurs, pouvez-vous me transmettre un formulaire de prélèvement automatique, ce serait plus pratique pour moi.<br />\r\nMerci!<br />\r\nMarie-Christine Olivier<br />\r\n<br />\r\n','',0,14),(29752,'1',6264,0,1,1,'2010-05-25 12:27:00',0,'Msg laissé sur port cliente l\'invitant à ns recontacter pour pouvoir planifier la presta. Ns ne pourrons pas répondre à sa demande avant la semaine prochaine ...','-2',29751,2),(29617,'0',4393,0,4,0,'2010-05-21 13:51:00',0,'prévoir un remplacement en aout','',0,14),(31895,'0',0,1525,7,1,'2010-07-29 13:09:48',0,'Vérification des références','-2',0,47),(29620,'0',6090,1140,5,0,'2010-05-21 14:45:00',0,'Prestation passée à 18€. Elle trouve les tarifs trop élevés/expérience de Lynda','',0,14),(29621,'1',6236,0,3,1,'2010-05-22 14:50:00',0,'désolée, malheureusement pour vous, j\'ai déjà choisi une autre société. ','-2',29584,2),(29622,'1',6238,0,3,0,'2010-05-21 14:55:00',0,'Fréquence du besoin : 3h/semaine Surface : 50 m carré Préf. pour les interventions : Matinée Commentaires supplémentaires : intervention tous les jours de la semaine ','',0,2),(29623,'1',6238,0,3,5,'2010-05-19 14:55:00',0,'','-2',29622,2),(29624,'1',6238,0,3,1,'2010-05-24 14:56:00',0,'Bonjour j\'ai bien reçu votre mail mais c\'est pour démarrer en septembre. Donc merci de votre appel mais je reprendrais contact avec vous, si je vous choisi, pour la rentrée de septembre.','-2',29622,2),(29625,'1',6239,0,3,0,'2010-05-21 15:03:00',0,'Fréquence du besoin : 4h/semaine <br />\r\nSurface : 50 m carré','',0,2),(29626,'1',6239,0,3,5,'2010-05-19 15:04:00',0,'','-2',29625,2),(29627,'1',6240,0,3,0,'2010-05-21 15:05:00',0,'','',0,26),(29628,'1',6240,0,3,1,'2010-05-21 15:05:00',0,'Semble être interessée. N\'est pas disponible la semaine prochaine mais me rappelle le lundi suivant pour positionner un rdv et demarrer les prestations.','-2',29627,26),(29629,'1',6240,0,3,5,'2010-05-21 15:06:00',0,'','-2',29627,26),(29630,'1',6240,0,3,1,'2010-05-31 15:06:00',0,'Elle rentre juste de congés. N\'a pas eu le temps de consulter les offres, a reçu 3 devis et a pris mon tel pour me rappeler demain entre 12h et 14h après avoir consulté ses mails.','-2',29627,26),(29631,'1',6239,0,3,5,'2010-05-24 15:04:00',0,'<br />\r\nBonjour,<br />\r\n<br />\r\nEst-il possible de faire deux interventions de deux heures par semaine.<br />\r\nQuel est le délai de mise en place ?<br />\r\n<br />\r\nCordialement,<br />\r\nBenjamin Fabre','-2',29625,2),(29632,'1',6201,0,3,1,'2010-05-31 15:08:00',0,'N\'est plus interessée','-2',29232,26),(29633,'1',6241,0,3,0,'2010-05-21 15:10:00',0,'2h/semaine<br />\r\n','',0,2),(29634,'1',6241,0,3,5,'2010-05-19 15:11:00',0,'','-2',29633,2),(29635,'1',6241,0,3,4,'2010-05-24 15:11:00',0,'','-2',29633,2),(29636,'1',6221,0,3,4,'2010-05-25 15:11:00',0,'Invitation au rappel','-2',29499,26),(29638,'1',6206,0,3,3,'2010-05-25 14:00:00',0,'','-2',29382,26),(29639,'1',6242,0,3,0,'2010-05-21 15:35:00',0,'','',0,2),(29640,'1',6242,0,3,5,'2010-05-19 15:35:00',0,'','-2',29639,2),(29641,'1',6242,0,3,1,'2010-05-21 15:35:00',0,'IL SOUHAITE UNE PRESTATION DE 18H A 20H LE VENDREDI. DONC ON NE POURRA PAS REPONDRE A LA DEMANDE','-2',29639,2),(29642,'1',6242,0,3,0,'2010-05-21 15:36:00',0,'','',0,2),(29643,'1',6242,0,3,1,'2010-05-21 15:37:00',0,'IL VEUT SA PRESTATION LE VENDREDI DE 18H A 20H. ON NE POURRA DONC PAS DONNER SUITE','-2',29642,2),(29644,'1',6237,0,3,4,'2010-05-24 15:37:00',0,'Invitation au rappel. Repondeur Neuf Box','-2',29595,26),(29645,'0',6114,0,4,0,'2010-05-21 16:00:00',0,'cliente ne souhaite plus Mlle GOUIN.<br />\r\nil lui faut quelqu\'un de bien pour gros nettoyage de cuisine.<br />\r\nlessiver le mur.','',0,14),(30217,'0',6114,0,4,0,'2010-06-01 11:51:00',0,'mensonge le 1/06/10 : mme chapelle s\'est bléssée à la main','',0,14),(30004,'1',6233,0,3,4,'2010-05-27 16:24:00',0,'','-2',29572,2),(29652,'1',6250,0,3,0,'2010-05-21 16:19:00',0,' 3H/S PONCTU. PUIS REGULIER DES SEPTEMBRE. De la part LOMBRY<br />\r\n<br />\r\nA partir de septembre il faudrait trouver une personne qui puisse démarrer les prestations à 8h30.','',0,2),(29653,'1',6250,0,3,4,'2010-05-21 16:20:00',0,'','-2',29652,2),(29654,'1',6250,0,3,3,'2010-05-26 10:30:00',0,'RDV FAIT: de la part de lombry<br />\r\n<br />\r\n2/3 h/s jour indif. à partir de 8h30.<br />\r\nDémarrage pour début septembre, en attendant se sera des prestations ponctuelles sur demande.<br />\r\n<br />\r\nSouhaite une presta la semaine prochaine. 2h ou 3h en fonction des dispos.','-2',29652,2),(29655,'1',6251,0,3,0,'2010-05-21 16:29:00',0,'DE LA PART DE Mlle PIN','',0,2),(29656,'1',6251,0,3,3,'2010-05-26 09:00:00',0,'PRÉFÉRENCE POUR LE LUNDI. DE LA PART DE PIN','-2',29655,2),(29657,'1',6244,0,3,0,'2010-05-21 16:53:00',0,'4H.70M²','',0,2),(29658,'1',6244,0,3,5,'2010-05-19 16:53:00',0,'','-2',29657,2),(29659,'1',6244,0,3,1,'2010-05-21 16:55:00',0,'Elle à déjà choisi. C\'était très urgent, elle à pris une entreprise en mesure de lui envoyer quelqu\'un avant la fin de la semaine. Donc elle à reçu des tas de devis, elle en reçoit encore. Si jamais ca ne se passe pas bien elle ré-étudiera le cas du ménage. Mais pour le moment elle est désolée son choix est fait.','-2',29657,2),(30670,'1',6244,0,3,5,'2010-06-14 12:13:00',0,'offre promo','-2',29657,2),(29661,'1',5363,0,4,0,'2010-05-24 08:54:00',0,'appel de mme verriez pour signaler que le pointage fonctionne 1 fois sur 3 chez ce client : je dis à mme verriez que si le dysfonctionnement perdure on stoppera le pointage chez ce client ; faire le point avec elle et prévenir le client si on ne pointe plus<br />\r\n31.05: Appel de mme veyriez qui m\'informe que le pointage ne fonctionne pas tjrs. La clte est au courant','',0,9),(30101,'1',1640,1046,4,0,'2010-05-31 12:35:00',0,'31.05: Mme DUFAY m\'avait informée que mme VEYRIER souhaitait avoir 1 presta en + le 30.06.10. Mess rpdr clte ce jour à ce sujet.<br />\r\n2.06:m Clte ok','',0,9),(30225,'0',6310,0,3,0,'2010-06-01 14:32:00',0,'LE CLIENT VEUT IMPERATIVEMENT QQUN LE VENDREDI MATIN POUR FAIRE DU MENAGE ET DU RANGEMENT AVEC ELLE / JE N AI PERSONNE CE JOUR LA / ELLE A CONTACTE D AUTRES ENTREPRISE / NOUS RECONTACTERA SI ELLE NE TROUVE PERSONNE','',0,9),(29664,'1',2893,0,1,0,'2010-05-24 11:06:00',0,'BO: La cliente souhaite arrêter avec Ménage et Cie parce qu\'elle à trouvée une solution moins chère en embauchant en direct une personne qu\'on lui à recommandée.<br />\r\n(Je pense que si la qualité de la prestation était irréprochable et que la femme de ménage était présente à chaque fois, la cliente n\'aurait pas pris le temps de se renseigner ailleurs).','',0,2),(29665,'1',6254,0,1,0,'2010-05-24 11:43:00',0,'Monsieur DUMERVAL Jean<br />\r\nDomicile : 04 75 36 64 02 Portable : 06 87 47 44 93<br />\r\n75015 PARIS 15<br />\r\n<br />\r\nSmart Experience : demande une prestation pour 14 juin (prestation de 3 heures).<br />\r\n<br />\r\nDemande que vous le contactiez.<br />\r\n<br />\r\nA déjà appelé hier.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 18 mai 2010 à 09:54<br />\r\n','',0,2),(29666,'1',6254,0,1,1,'2010-06-07 11:46:00',1,'Planifier presta 3h pour le 14/06 H indiff','-2',29665,2),(29667,'1',6255,0,3,0,'2010-05-24 11:49:00',0,'cliente pléiades services ; veut 2h tous les 15 jours lundi ou jeudi ou vendredi toute la journée ou mercredi matin ; problèmes de santé ; prévenir l\'intervenante que l\'appartement est assez sale<br />\r\n25.05: M. ALBRECHT m\'informe qu\'il ne pourra pas être là à 15h demain apm mais à 18h. Mess Rpdr clte ce jour afin de savoir si cela est faisable (fixe + portable). <br />\r\n25.05: Clte ok pour vendredi à 18h30.<br />\r\n2.06: La clte a appelé VA; La clte souahite 1 mise en place le 15/06 à 14h, puis 1 presta ts les 15 jours à compter du 1er juillet, puis annule juillet et reprise en août','',0,9),(29669,'1',6243,0,3,0,'2010-05-20 11:53:00',0,'','',0,2),(29670,'1',6243,0,3,5,'2010-05-20 11:54:00',0,'','-2',29669,2),(29671,'1',6243,0,3,1,'2010-05-24 11:54:00',0,'Ma femme s\'est absentée, merci de me donner votre numéro, elle vous rappelle dès qu\'elle revient.<br />\r\n<br />\r\n','-2',29669,2),(29672,'1',6249,0,3,0,'2010-05-24 11:56:00',0,'2H. JOURS INDIF. LE MATIN. 38M²','',0,2),(29673,'1',2712,0,4,0,'2010-05-24 11:57:00',0,'MESSAGE REPONDEUR L INFORMANT DE L ABSENCE DE MME SINA','',0,9),(29674,'1',6249,0,3,5,'2010-05-24 11:57:00',0,'','-2',29672,2),(30061,'1',6249,0,3,4,'2010-05-28 17:26:00',0,'','-2',29672,2),(29676,'1',6248,0,3,0,'2010-05-24 12:02:00',0,'4H. 166M²','',0,2),(29677,'1',6248,0,3,5,'2010-05-24 12:03:00',0,'','-2',29676,2),(29678,'1',6248,0,3,1,'2010-05-28 17:32:00',0,'Je n\'ai pas encore eu le temps de m\'en occuper. J\'ai bien reçu votre mail. Le tableau comparatif à la fin de la pièce jointe me sera d\'une aide précieuse.<br />\r\nMerci de votre appel, je reviens vers vous dans tous les cas.','-2',29676,2),(29679,'1',6247,0,3,0,'2010-05-24 12:05:00',0,'2H LE JEUDI MATIN. 46M²','',0,2),(29680,'1',6247,0,3,5,'2010-05-24 12:06:00',0,'','-2',29679,2),(29681,'1',6247,0,3,1,'2010-05-26 12:06:00',0,'Ce n\'est pas urgent, c\'est surement pour septembre. Mais elle à bien reçu notre proposition, elle ne s\'est pas plongée dans l\'étude de chacune des propositions. Elle n\'hésitera pas à prendre contact avec nous en cas de question.','-2',29679,2),(29682,'1',6245,0,3,0,'2010-05-24 12:28:00',0,'2H/2S 50M²','',0,2),(29683,'1',6245,0,3,5,'2010-05-24 12:28:00',0,'','-2',29682,2),(29684,'1',6245,0,3,1,'2010-05-28 12:29:00',0,'Il est assez pressé, et n\'a pas le temps de discuter de ça. Préfère être rappelé mardi matin.','-2',29682,2),(29685,'1',6246,0,3,0,'2010-05-24 12:31:00',0,'','',0,2),(29686,'1',6246,0,3,5,'2010-05-24 12:31:00',0,'','-2',29685,2),(30066,'1',6246,0,3,4,'2010-05-28 18:07:00',0,'','-2',29685,2),(29688,'1',6256,0,3,0,'2010-05-24 14:21:00',0,'','',0,2),(29689,'1',6256,0,3,3,'2010-05-31 11:00:00',0,'RDV FAIT.2H, FDS DE PREFERENCE, H INDIF. ','-2',29688,2),(29690,'1',6075,0,9,5,'2010-05-24 14:23:00',0,'Bonjour<br />\r\n<br />\r\nVoici mes jours et horaires par ordre de préference:<br />\r\n<br />\r\nMErcredi de 16h à 18h<br />\r\nJeudi de 16h à 18h<br />\r\nMardi De 16h à 18h<br />\r\nAutres<br />\r\nle mercredi<br />\r\nle jeudi<br />\r\nle mardi<br />\r\n<br />\r\nJe serai absente la semaine du 1ier au 6 Juin.<br />\r\n<br />\r\nPour en rediscuter.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMarie-Pierre Rousse','-2',29429,2),(29692,'1',653,0,4,1,'2010-05-25 17:53:00',1,'Prévenir client presta pas possible le 31/05','-2',29691,2),(29693,'1',1322,0,1,1,'2010-05-24 18:06:00',1,'Changement intervenante','-2',29542,2),(29694,'1',4197,0,4,0,'2010-05-24 18:34:00',0,'Client informé abs mme Ribeiro le 25/05 => proposition décaler presta à vend 28/05, ne sait pas réfléchi et ns rappelle','',0,2),(29695,'1',2741,0,4,0,'2010-05-24 18:36:00',0,'Msg laissé sur port cliente pour informer abs mme Ribeiro le 25/05','',0,2),(29696,'1',3278,0,4,0,'2010-05-24 18:42:00',0,'Cliente injoignable, SMS : Bonjour, ne parvenant pas à vous laisser de message sur votre portable, je vous informe que mme Ribeiro sera absente demain pour maladie. Je vous propose de reporter votre prestation à vendredi 13h30-16h. N\'hésitez pas à me faire un retour pour confirmation. Merci. Cdlt, Magalie Garnier<br />\r\n','',0,2),(29697,'1',4197,0,4,1,'2010-05-24 18:43:00',0,'Ne souhaite pas reporter sa presta, attendra mardi prochain','-2',29694,2),(29699,'1',580,0,1,1,'2010-05-24 19:39:00',0,'Reçu règlement partiel => 592€','-2',28654,2),(29700,'0',2753,843,4,0,'2010-05-25 10:35:00',0,'Bonjour,Merci de noter que j\'annule la prestation de MME DE ALMEIDA au 32 rue Bachaumont le vendredi 28-05-2010<br />\r\nCordialement<br />\r\nFabienne Fillion','',0,10),(29701,'0',5156,1269,4,0,'2010-05-25 10:39:00',0,'25.05: Appel de la clte qui m\'informe qu\'elle m\'envoie ses cles afin que Mme SANCHEZ puisse faire sa presta. Informer Mlel SANCHEZ + redéposer cles à l\'agence à l\'issue de la presta;<br />\r\n25.05/ Envoie SMS à MMe sanchez<br />\r\n31.05: Mme SANCHEZ est venue récupérer et ramener les cles de la clte','',0,9),(30138,'0',2263,864,6,0,'2010-05-31 16:19:00',0,'Congés été 2010 soft Aj<br />\r\n<br />\r\ndernière 28/07<br />\r\nreprise 01/09','',0,10),(29703,'1',2086,0,5,1,'2010-05-25 10:55:00',0,'Msg laissé sur port cliente => proposition mme Vieira vend 9h30-12h30 à partir de cette semaine','-2',29115,2),(29704,'0',5747,1137,4,0,'2010-05-25 10:56:00',0,'Bonjour,<br />\r\nJe n\'ai rien de particulier à dire concernant Melle Charrier puisque nous ne nous voyons pas. Nous correspondons via le carnet. Sa prestation est conforme à ce que nous attendons, notamment sur les 5 points cités.<br />\r\nCordialement<br />\r\nMarie-Hélène Brunet<br />\r\n','',0,14),(29705,'1',5391,1459,4,0,'2010-05-25 10:57:00',0,'Bjr, <br />\r\n <br />\r\nSuite au passage de vendredi dernier de votre employée, rien a dire pour le moment sur la prestation rendu.<br />\r\nDonc pas de changement on continue tous les vendredi matin de 10 à 12h00.<br />\r\nBonne réception.<br />\r\nSalutation distinguées<br />\r\nBertrand DEVIENNE<br />\r\n','',0,14),(29706,'1',2086,0,5,1,'2010-05-25 11:01:00',0,'OK pour le vend mais à partir du 04/06 car ils sont encore en travaux','-2',29115,2),(29707,'1',6257,0,3,0,'2010-05-25 11:02:00',0,'','',0,26),(29708,'1',6257,0,3,4,'2010-05-25 11:03:00',0,'Message invitant au rappel','-2',29707,26),(29709,'1',6257,0,3,5,'2010-05-25 11:03:00',0,'','-2',29707,26),(29710,'1',6257,0,3,4,'2010-05-31 11:03:00',0,'Invitation au rappel','-2',29707,26),(29711,'1',6258,0,3,0,'2010-05-25 11:07:00',0,'','',0,26),(29712,'1',6258,0,3,4,'2010-05-25 11:07:00',0,'Message invitant au rappel','-2',29711,26),(29713,'1',6258,0,3,5,'2010-05-25 11:07:00',0,'','-2',29711,26),(29714,'1',6258,0,3,1,'2010-05-31 11:07:00',0,'Elle n\'a même pas vérifié ses mails. Ne semble pas vraiment rechercher une fdm.','-2',29711,26),(29715,'1',6259,0,3,0,'2010-05-25 11:12:00',0,'','',0,26),(29716,'1',6259,0,3,5,'2010-05-25 11:12:00',0,'','-2',29715,26),(29717,'1',6259,0,3,5,'2010-06-01 11:12:00',1,'','-2',29715,26),(29718,'1',6260,0,3,0,'2010-05-25 11:17:00',0,'','',0,26),(29719,'1',6260,0,3,1,'2010-05-24 11:17:00',0,'','-2',29718,26),(29720,'1',6260,0,3,3,'2010-05-26 11:00:00',0,'','-2',29718,26),(29721,'1',4247,1420,4,0,'2010-05-25 11:18:00',0,'Bonjour Monsieur,<br />\r\n<br />\r\nJ\'ai bien noté que Madame GOUIN sera en congé du 2 au 15 août.Je ne souhaite pas de remplacement durant cette période.<br />\r\nPour ma part, je serai absente à partir du 26 juillet. Madame GOUIN n\'interviendra donc pas les 27 et 30 juillet.Elle pourra reprendre ses activités à partir du 17 aout si cela lui convient.<br />\r\nBien cordialement<br />\r\n<br />\r\nMarylène LEVEQUE<br />\r\n','',0,14),(29722,'1',6261,0,3,0,'2010-05-25 11:20:00',0,'','',0,26),(29723,'1',6261,0,3,4,'2010-05-25 11:20:00',0,'Invitation au rappel','-2',29722,26),(29724,'1',6261,0,3,4,'2010-05-31 11:20:00',0,'Message invitant au rappel','-2',29722,26),(29725,'1',6262,0,3,0,'2010-05-25 11:23:00',0,'','',0,26),(29726,'1',6262,0,3,4,'2010-05-25 11:23:00',0,'Invitation au rappel','-2',29725,26),(29727,'1',6262,0,3,5,'2010-05-25 11:23:00',0,'','-2',29725,26),(29728,'1',6262,0,3,4,'2010-05-31 11:23:00',0,'Invitaion au rappel','-2',29725,26),(29729,'1',6263,0,3,0,'2010-05-25 11:25:00',0,'','',0,26),(29730,'1',6263,0,3,5,'2010-05-25 11:26:00',0,'','-2',29729,26),(29731,'1',6263,0,3,1,'2010-05-25 19:00:00',1,'','-2',29729,26),(29732,'1',5618,7,7,0,'2010-05-25 11:25:00',0,'Appel reçu de son mari à 11h10 disant qu\'elle est à l\'hôpital mais ne peut pas donner plus d\'information. Ce n\'est pas une heure pour nous prévenir, j\'attends un appel de sa part rapidement ... et un justificatif de l\'absence','',0,2),(29733,'1',5618,7,7,1,'2010-05-31 11:27:00',1,'Justif abs reçu ou pas ','-2',29732,2),(29735,'1',99,0,4,0,'2010-05-25 11:30:00',0,'Msg laissé sur port cliente pour informer abs mme Camara ce jour. Si ne reprend pas cette semaine, un rmplt sera prévu.','',0,2),(29736,'1',6221,0,3,4,'2010-05-31 11:36:00',0,'Invitation au rappel','-2',29499,26),(29737,'1',723,855,4,0,'2010-05-25 11:38:00',0,'Bonsoir,<br />\r\n<br />\r\nEn accord avec Mme Bonnin, les horaires de la prestation du 28 mai 2010 sont avancée : soit de 14h30 à 16h30 .<br />\r\n<br />\r\nMerci d\'en prendre note ,<br />\r\n<br />\r\nA bientot <br />\r\n<br />\r\nVianneytte <br />\r\n','',0,14),(29738,'1',6237,0,3,1,'2010-05-31 19:38:00',0,'Fait un essai avec une société le 22 Juin. Il lui a fait un tarif à 17,50 euros par heure plus contrat d\'un mois renouvelable par tacite reconduction. N\'est pas du tout certaine que cela va bien se passer avec ce monsieur et souhaite que je la rappelle fin Juin pour fin un point sur à la prestation d\'essai. Il lui semble que notre société est plus \"solide\"','-2',29595,26),(29739,'1',6191,0,3,1,'2010-06-23 11:41:00',0,'Elle est beaucoup moins fatigué, c\'est un petit appartement et n\'a finalement besoin de personne','-2',29161,26),(29740,'1',6193,0,9,5,'2010-05-25 11:29:00',0,'BC RECU<br />\r\n<br />\r\nBonjour Madame Reygades,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour.<br />\r\n<br />\r\nNous vous confirmons que votre préférence,(prestation le vendredi), a bien été prise en considération.<br />\r\n<br />\r\nNous reviendrons vers vous dans les plus brefs délais pour la mise en place de la prestation et restons à votre entière disposition pour tout renseignement.<br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',29734,2),(29741,'1',6239,0,3,5,'2010-05-25 11:44:00',0,'Bonjour Monsieur Fabre, <br />\r\n<br />\r\nEffectivement il est possible d\'avoir deux interventions de deux heures chaque semaine.<br />\r\n<br />\r\nLe délai de mise en place est plus ou moins long en fonction de vos contraintes/préférences en terme de jours et d\'horaires de prestation. Nous enregistrons chez Ménage et compagnie un délai moyen de mise en place de 10 jours, à compter de la date du rendez-vous commercial.<br />\r\n<br />\r\nJe suis à votre disposition pour tout complément d\'information, <br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\n','-2',29625,2),(30513,'1',6239,0,3,1,'2010-06-07 11:56:00',0,'Bonjour Monsieur Fabre,<br />\r\n<br />\r\nSuite à votre demande d\'information sur Domifrance, pour des prestations de ménage/repassage à votre domicile, Mercredi 19 Mai nous vous avons fait parvenir un mail reprenant le devis explicatif de nos modalités de fonctionnement .<br />\r\n<br />\r\nJe me permets de revenir vers vous afin de m\'assurer que vous ayez tous les éléments nécessaires à votre prise de décision.<br />\r\n<br />\r\nSachez, Monsieur, que je suis à votre disposition pour toute information complémentaire.<br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',29625,2),(29743,'1',6189,0,3,4,'2010-06-02 11:45:00',0,'Message invitant au rappel','-2',29148,26),(29744,'1',1733,0,4,0,'2010-05-25 11:47:00',0,'Abs mme Anton 02/06','',0,2),(29745,'1',1733,0,4,5,'2010-05-25 11:47:00',0,'Madame, <br />\r\n<br />\r\nJe vous informe que mme Anton ne pourra pas assurer la prestation prévue à votre domicile le mercredi 2 juin pour raisons personnelles. <br />\r\n<br />\r\nSi vous souhaitez qu’un remplacement soit assuré ce jour là, n’hésitez pas à me faire un retour.<br />\r\n<br />\r\nJe reste à votre disposition pour tout complément d’information.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',29744,2),(29747,'1',6075,0,9,1,'2010-05-25 11:54:00',0,'Bonjour, <br />\r\n<br />\r\nParfait c\'est noté et transmis à ma collègue en charge de la mise en place des prestations.<br />\r\n<br />\r\nBien cordialement,<br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n','-2',29429,2),(29748,'1',207,0,1,1,'2010-05-25 11:53:00',0,'Msg laissé sur port cliente : proposition mme Moreira vend 28/05 10h-12h + invitée à ns recontacter pr ns communiquer ses nouvelles coordonnées','-2',29746,2),(29749,'1',207,0,1,1,'2010-05-26 11:54:00',1,'OK pour le 28 ou pas ?','-2',29746,2),(29751,'1',6264,0,1,0,'2010-05-25 12:26:00',0,'Madame LAMTRONG Héléne<br />\r\nDomicile : 09 54 92 17 80 Portable : 06 63 95 48 71<br />\r\n75018 PARIS 18<br />\r\n<br />\r\nSouhaite que vous la rappeliez car elle a une Smart Expérience qu\'elle aimerait utiliser au plus vite.<br />\r\n<br />\r\nMerci.<br />\r\n<br />\r\nAppel pour Agence Ile de France (75, 92, 93, 95)<br />\r\n<br />\r\nAppel reçu le mardi 25 mai 2010 à 10:16<br />\r\n','',0,2),(29872,'1',3278,0,4,1,'2010-05-27 08:17:00',0,'Ils ne veulent pas de rmplt et attendent le retour de mme Ribeiro','-2',29850,2),(29754,'1',6265,0,3,0,'2010-05-25 12:31:00',0,'2H/S','',0,2),(29755,'1',6265,0,3,5,'2010-05-24 12:31:00',0,'','-2',29754,2),(29756,'1',6265,0,3,4,'2010-05-25 12:32:00',0,'de la cliente','-2',29754,2),(29757,'1',6265,0,3,4,'2010-05-25 12:32:00',0,'','-2',29754,2),(29759,'1',6053,0,3,1,'2010-06-04 12:44:00',1,'','-2',27426,2),(29761,'1',6266,0,3,0,'2010-05-25 12:48:00',0,'','',0,26),(29762,'1',6266,0,3,5,'2010-05-25 12:48:00',0,'','-2',29761,26),(29763,'1',6266,0,3,4,'2010-05-31 12:48:00',0,'Invitation au rappel','-2',29761,26),(29764,'1',5696,0,1,1,'2010-05-25 13:13:00',0,'Nous devions se voir ce jour à 13h30 mais la dame à qui nous devions faire signer le contrat de travail aujourd\'hui, ne s\'est pas présentée à 12h00 à son RDV. Nous n\'avons pas de nouvelles pour le moment, je reviens vers vous dans les plus brefs délais.','-2',29269,2),(29765,'1',5696,0,1,1,'2010-05-25 15:14:00',1,'pour dire ce qu\'il en est','-2',29269,2),(29766,'1',6267,0,3,0,'2010-05-25 13:21:00',0,'2H/2S','',0,2),(29767,'1',6267,0,3,1,'2010-05-25 13:22:00',0,'Souhaite pas travailler avec nous parce qu\'il veut quelqu\'un tous les 15 jours. S\'il ne trouve pas de solution il fera éventuellement appel à nous pour 2h/s','-2',29766,2),(29768,'0',5293,271,5,0,'2010-05-25 13:44:00',0,'25.05: Mme GARROUMA m\'a rappelée afin de me signaler pblm de l\'aspi qui s\'est arrêté lors de sa presta, comme la semaine dernière. Il semblerait qu\'il se met en sécurité. Puisque 20mn après il avait re-fonctionné.<br />\r\nMess rpdr ce jour à la clte pour l\'informer. <br />\r\nMme GARROUMA a fini sa presta au balai','',0,9),(30766,'1',4695,0,4,0,'2010-06-16 12:03:00',0,'16.06: J\'ai eut la clte suite au chgmt de dispo de mme el emrani. Pour la clte pas possible de faire 1 autre jour (lundi ou mardi). Ok pour changer d\'intervenante.<br />\r\n18.06: Pas d\'autres dispo. Je laisse 1 mess à la clte pour lui en faire part + la dem de mme EL EMARNI fin août 2010/<br />\r\n22.06: Pas de nouvelle de la clte j\'atd si pas d\'appel de sa part d\'ici fin de semaine j\'arrêterai le contrat<br />\r\n23.06: J\'ai eut la clte qui souhaite patienter pour que nous trouvions qlqun d\'autre. J\'arrête le contrat et me met 1 suivi<br />\r\n20/07 : J\'ai informé la clte sur le suivi du recrutement. Je reçois cet apm qlqun, dc si ok démarrage vers 9/08 possible. Clte ok me demande de récupérer ses cles. Mme EL AMRANI les a, elle lui déposera dans sa BaL jeudi 22/07.<br />\r\n22/07: Cles bien déposée','',0,9),(29769,'1',5729,0,5,0,'2010-05-25 14:12:00',0,'mme abbas a fait tomber une lampre de chevet qui faisait partie d\'une paire. La cliente va regarder ce qu\'elle trouve et nous recontacte.<br />\r\n05.07.10 : j\'adresse ce jour au client u chèque de 69 euros soit la moitié de sa réclamation 138.00 en accord avec le client','',0,9),(29770,'1',5317,156,4,0,'2010-05-25 14:59:00',0,'25.05/ Saisie de CESU suite reception d\'1 carnet de 25 chq de 15.00€ chacun. 5 CESU = fact 6310 + 20 CESU saisi sous fact 6576.<br />\r\nSoit trop perçu de 211.00€. Ztn vérifier facture du clt MOUQUET si déduction effectuée + mettre 1 suivi pour la facture du mois de juin. Car parfois BUG Info à ce niveau.<br />\r\n31.05: Facture du mois de mai 2010 = 114.00€ facture déjà réglée par CESU. Atn il devrait avoir 1 trop percu de 97.00€ qui n\'apparait pas sur le dossier. A saisir dès facture du mois de juin 2010.<br />\r\n1.07: saisie de 97.00de cesu => reste à payer 17.00','',0,9),(29772,'1',5878,0,3,1,'2010-05-28 15:15:00',0,'Son bébé est arrivé plus tôt que prévu, pour le moment elle n\'a pas le temps de s\'occuper de trouver une société bien. Sa mère lui fait son ménage lorsqu\'il y a besoin.<br />\r\n<br />\r\nElle ne nous à pas oublier, mais elle reviendra vers nous quand elle aura besoin. Ce n\'est pas utile de la relancer sans cesse. <br />\r\n','-2',25874,2),(29773,'1',6049,0,3,1,'2010-05-25 15:25:00',0,'Bonjour,<br />\r\nPour ce qui du mois de juin, je ne vais pas pouvoir le mettre en place.<br />\r\nJe vais attendre la rentrée voir même le mois d\'octobre le temps de me renseigner sur toutes les aides dont je pourrais bénéficier.<br />\r\nBien cordialement<br />\r\n','-2',27414,2),(29774,'1',99,0,4,1,'2010-05-25 15:46:00',0,'2eme msg => mme Camara est en arrêt jusqu\'au 30, proposition rmplt Bennet vend 14h-18h. Ns recontacter pour dire si OK pour rmplt ou patiente jusqu\'au retour de mme Camara.','-2',29735,2),(29775,'1',5032,0,4,0,'2010-05-25 15:49:00',0,'Msg laissé sur port cliente pour informer abs mme Camara le 28/05. Invitée à ns recontacter si souhaite un rmplt.','',0,2),(29776,'1',4665,534,4,0,'2010-05-25 15:50:00',0,'Bonjour,Nous sommes dans l\'attente d\'un retour concernant l\'arrêt maladie de Mme Kante sachant que nous nous sommes organisés pour cette semaine et que nous n\'avons pas besoin de prestation ménage.Merci de votre retour pour la semaine prochaine.<br />\r\nPar ailleurs, merci de nous confirmer la présence de Mme Kanté pour cet été en dehors de notre palge de congés.<br />\r\nCdt.Mr et Mme GIRARD<br />\r\n ','',0,10),(30162,'1',6214,0,3,1,'2010-05-31 18:20:00',0,'Secretaire: Ce n\'est pas utile d\'essayer de la contacter par téléphone, elle ne prendra pas la communication car elle est très occupée. Vaut mieux la joindre par mail.<br />\r\n','-2',29436,2),(29779,'1',6166,0,1,1,'2010-05-26 12:42:00',1,'Planifier 1ere presta','-2',29331,2),(32594,'1',3661,0,4,0,'2010-08-17 16:36:00',0,'INFORMER LA CLIENTE DE LA DEMISSION DE MME LAM ET LUI PROPOSER QQUN ','',0,9),(29782,'1',5947,0,1,1,'2010-05-25 17:01:00',0,'Après avoir fait le point avec Mme By:<br />\r\n<br />\r\nElle n\'a pas toujours le temps de faire tout le ménage. Elle notera dans le carnet de liaison ce qu\'elle à fait, ou pas fait, et pourquoi. Invitation au rappelle afin de nous dire s\'il y a eu de l\'amélioration. Si jamais ca ne va pas avec Mlle By, on changera de personne. <br />\r\n<br />\r\nClient OK.','-2',27601,2),(29783,'1',6243,0,3,1,'2010-05-27 17:15:00',0,'N\'avait sois-disant pas reçu notre mail. Donc mail renvoyé. Explications données. Cliente absolument inintéressée, m\'a écouté juste par politesse. ','-2',29669,2),(29784,'1',6238,0,3,5,'2010-08-26 17:21:00',0,'OFFRE PROMO','-2',29622,2),(29785,'1',2056,1150,4,0,'2010-05-25 17:23:00',0,'25.05 Mess rpdr clte pour lui proposer mme agrhaba le vendredi de 9/12h et le lundi 8/10h (si besoin voir 1h en + avec mme agrhaba).Démarrage ce vendredi 28.05<br />\r\n27.08: Pas d\'appel de la clte dc ok. <br />\r\nVu BA doit voir avec VA pour la mise en place de demain.','',0,9),(30226,'0',5293,0,5,0,'2010-06-01 15:29:00',0,'APPEL DE MME GARROUMA QUI DE NOUVEAU A FAIT SA PRESTA AU BALAI CAR L ASPIRATEUR NE FONCTIONNE PLUS AU BOUT DE QUELQUES TEMPS / SOLS BEAUCOUP MOINS BIEN FAIT / JE LUI DIS DE LAISSER UN MOT AU CLIENT','',0,9),(29787,'1',1049,0,4,0,'2010-05-25 17:29:00',0,'25.05: Mess rpdr clt pour lui proposer presta de rplcmt le jeudi et lundi avec mme BERTHE de 14h à 16h dès le 27.05.<br />\r\n26.05: Pas de nouvelle dc confirmation auprès de mme berthe','',0,9),(29789,'0',5819,1321,4,0,'2010-05-26 09:00:00',0,'26.05 : Appel de la clte me demandant si mlle schmitt pouvait venir à 14h au lieu de 13h30. Elle me fait part que Mlle SCHMITT aurait cassé sa tête d\'aspirateur. Mlle SCHMITT me dit que pour elle, elle n\'aurait pas cassé la tête de l\'aspi. En passant l\'aspi sur le tapis la tête est restée sur le tapis en le nettoyant. Elle a constaté que celle-ci était fendue.<br />\r\n26.05: J\'ai rappelé la clte qui m\'informe qu\'elle avait trouvé son aspirateur dans cet état là. Comme il est sous garanti elle va l\'amener à DARTY. Je lui dit si pblm qu\'elle rappelle l\'agence.Je me met 1 suivi<br />\r\n23.06: Mess rpdr de la clte afin de savoir où en était son pblm d\'aspirateur/<br />\r\n23.06: La clte a fait marcher sa garantie. Elle n\'a rien eut à payer','',0,9),(30344,'1',631,0,1,1,'2010-06-02 13:35:00',0,'OK presta 14h15-18h15. mr Delpla (0637554744) donnera la clé à Bennet et il faudra qu\'on la redonne à la gardienne située 30 av du President Kennedy 16eme (metro passy immeuble angle bord de seine) code 0945','-2',30176,2),(29790,'1',1733,0,4,5,'2010-05-26 09:56:00',0,'Bonsoir Madame,<br />\r\n <br />\r\nJ\'ai bien noté l\'absence deMme ANTON le 2 juin prochain ; je ne souhaite pas recourir aux services d\'une autre intervenante.<br />\r\n <br />\r\nJe vous en remercie,<br />\r\n <br />\r\nMadame SIXDENIER','-2',29744,2),(29791,'0',0,1472,7,1,'2010-05-26 10:09:49',0,'Vérification des références','-2',0,30),(29792,'0',0,1472,7,1,'2010-05-26 15:00:00',1,'','-2',29791,30),(29793,'1',99,0,4,1,'2010-05-26 10:19:00',0,'Elle ne souhaite pas de rmplt car est absente de son domicile et aime bien voir qui vient chez elle','-2',29735,2),(30018,'0',5407,1210,6,0,'2010-05-28 09:13:00',0,'Congés été 2010: Soft AJ<br />\r\n<br />\r\ndernière 29/06<br />\r\nreprise 07/09','',0,10),(29796,'0',2138,390,7,0,'2010-05-31 14:00:00',0,'','-2',0,21),(29797,'0',2138,390,7,6,'2010-05-31 14:00:00',1,'Bon travail. !!! Robinetrie.','-2',29796,21),(29798,'0',3856,403,7,0,'2010-06-01 12:00:00',0,'','-2',0,21),(29800,'0',4064,532,7,0,'2010-06-02 13:00:00',0,'','-2',0,21),(29801,'0',4064,532,7,6,'2010-06-03 13:00:00',1,'Bon travail, appart. tres propre.','-2',29800,21),(29802,'0',3769,743,7,0,'2010-06-04 14:00:00',0,'','-2',0,21),(29803,'0',3769,743,7,6,'2010-06-04 14:00:00',1,'Bon travail. Client satisfaite.','-2',29802,21),(29805,'1',1247,0,4,0,'2010-05-26 11:28:00',0,'26.05: Appel de la clte m\'informant qu\'elle arrêtait sa presta du mardi suite décès de son mari.<br />\r\nElle me demande le n° de tel de mme taleb. Je refuse. Elle me demande que mme taleb l\'a contacte directement. Mme TALEB me dit ok pour que je communique son n° à la clte. La clte maintient le 28.05 mais annule après car part sur Paris. Elle m\'appellera pour reprise.<br />\r\nLe 28.06 : cles clte sous paillasson + remettre ds BL','',0,9),(29806,'0',4995,0,4,0,'2010-05-26 11:35:00',0,'prevenue clte pour embauche new si tests réussi lundi presta debuterait le mardi ','',0,10),(31004,'1',6329,0,3,1,'2010-06-24 13:00:00',1,'SI BC PAS RECU','-2',30450,19),(29808,'1',5662,0,5,0,'2010-05-26 11:52:00',0,'Règlement du sinitre (tube télescopique aspirateur)par chèque ce jour','',0,9),(30617,'1',6324,0,3,5,'2010-06-18 17:17:00',0,'Bonjour Madame Morcrette,<br />\r\n<br />\r\nNous accusons réception de votre bon de commande reçu par courrier ce jour.<br />\r\n<br />\r\nMerci de bien vouloir nous confirmer vos préférences/contraintes jours et horaires. <br />\r\n<br />\r\nSont-elles toujours celles-ci? <br />\r\n- Le Jeudi.<br />\r\n- Entre 9h et 16h30<br />\r\n<br />\r\nDans l\'attente de votre retour, nous restons à votre entière disposition.<br />\r\n<br />\r\nBien cordialement, <br />\r\n<br />\r\nBenoit Orget<br />\r\nMénage & Compagnie<br />\r\n06 31 70 99 81<br />\r\n<br />\r\nwww.menage-et-compagnie.com','-2',30356,2),(29810,'0',841,1466,4,0,'2010-05-26 12:11:00',0,'Vu avec clte suite mail insatisfaction repassage<br />\r\nSonia fait une formation avec Sow l\'après midi du 27.<br />\r\nJeudi 27 mai MME LERICQ ne lui fait faire que du ménage pour 4h00 <br />\r\nlui ai fait remise commerciale d\'une heure <br />\r\n- Clte à retrouvé les bisons eau déminéralisés ds sa salle de bain ???<br />\r\n- Sait elle bien se servir centrale ?<br />\r\n- NE PAS REMETTRE LE LINGE fraichement repassé ds les panières !! UITILISER LES CINTRES POUR tissus délicats<br />\r\n','',0,10),(29811,'1',4424,1150,4,0,'2010-05-26 12:41:00',0,'La clte a demandé à VA si dès retour de mme tironi elle pouvait avoir 1h de plus pour du repassage. Mme TIRONI serait ok, mais refaire le point avec clt et elle dès reprise.<br />\r\n15.06: Mme TIRONI m\'informe que depuis le 4.06 elle fait 4h de presta','',0,9),(29815,'1',5453,1466,4,0,'2010-05-26 14:26:00',0,'Bonjour<br />\r\n <br />\r\nJ’ai bien pris note du départ de Mme Mendès et je suis d’accord pour que Mme SOW reprenne les prestations à partir du 02 juin de 9 h à 12h<br />\r\n(Est-elle nouvelle ou assure t’elle déjà des interventions pour vous ?)<br />\r\nMerci de me confirmer les horaires car j’ai du mal à lire ce que vous avez écrit, par contre l’intervention du matin m’arrange très bien.<br />\r\n <br />\r\n<br />\r\nSOFT MIS A JOUR <br />\r\nOK<br />\r\nCordialement<br />\r\n <br />\r\nSergine et Eric Bouchard','',0,10),(29816,'1',3851,657,6,0,'2010-05-26 15:36:00',0,'CONGES ETE 2010 :<br />\r\n<br />\r\nN C PAS POUR MOMENT ','',0,10),(29817,'1',4118,1174,6,0,'2010-05-26 15:40:00',0,'CONGES ETE 2010 : soft aj<br />\r\n<br />\r\nDernière : 23/07<br />\r\nReprise : 20/08','',0,10),(29818,'1',5261,843,6,0,'2010-05-26 15:44:00',0,'Conges été 2010 : Soft Aj<br />\r\n<br />\r\ndernière : 30/07<br />\r\nreprise : 03/09','',0,10),(29819,'0',5114,1377,6,0,'2010-05-26 15:52:00',0,'Congés été 2010 : Soft AJ<br />\r\n<br />\r\ndernière : 30/07<br />\r\nreprise : 03/09','',0,10),(29820,'0',4641,1466,6,0,'2010-05-26 15:53:00',0,'Congés été 2010 : soft AJ<br />\r\n<br />\r\ndernière 25/06<br />\r\nreprise 16/07<br />\r\n<br />\r\ndernière 06/08<br />\r\nreprise 27/08<br />\r\n<br />\r\n','',0,10),(29821,'1',5453,238,6,0,'2010-05-26 15:55:00',0,'Congés été 2010 : Soft AJ<br />\r\n<br />\r\ndernière : 28/07<br />\r\nreprise : 25/08','',0,10),(29822,'1',1554,212,6,0,'2010-05-26 16:00:00',0,'congés été 2010 : SOFT AJ<br />\r\n<br />\r\ndernière : 28/06<br />\r\nreprise : 12/07<br />\r\n<br />\r\nNE VEUT PAS DE REMPLACEMENT DE Mme GILLET PENDANT CES CONGES ','',0,10),(29823,'1',5218,1210,6,0,'2010-05-26 16:11:00',0,'Congés été 2010: Soft aj<br />\r\n<br />\r\ndernière : 12/08<br />\r\nreprise : 02/09','',0,10),(29824,'1',963,1373,6,0,'2010-05-26 16:14:00',0,'Congés été 2010 : Soft Aj<br />\r\n<br />\r\ndernière 27/07<br />\r\nreprise 31/08','',0,10),(29825,'0',5526,1471,6,0,'2010-05-26 16:15:00',0,'Congés été 2010:<br />\r\n<br />\r\nDern 17/12<br />\r\nrepr 31/12','',0,10),(29827,'1',5535,1373,6,0,'2010-05-26 16:20:00',0,'Congés été 2010 : Soft AJ<br />\r\n<br />\r\ndernière 21/07 ( dernière 22/07 après chgt de jour de presta) <br />\r\nreprise 18/08 ( reprise 19/08 ) ','',0,10),(29828,'0',2691,591,6,0,'2010-05-26 16:22:00',0,'Congés été 2010:<br />\r\n<br />\r\n Pas d\'annul pour cet été ni pour elle, ni pour sa mère.<br />\r\n','',0,10),(29829,'0',4570,238,6,0,'2010-05-26 16:24:00',0,'Congés été 2010 <br />\r\n<br />\r\nAnnul le 13/07<br />\r\nNe veut pas de remplacement de Mme Lameira','',0,10),(29830,'1',1059,212,6,0,'2010-05-26 16:25:00',0,'Congés été 2010 : soft AJ<br />\r\n<br />\r\ndernière 06/08<br />\r\nreprise 03/09','',0,10),(29831,'0',1170,567,6,0,'2010-05-26 16:31:00',0,'Congés été 2010 <br />\r\n<br />\r\nPeut être annul 28/07 au 15/08','',0,10),(29832,'1',4960,1468,6,0,'2010-05-26 16:34:00',0,'congés été 2010: soft AJ<br />\r\n<br />\r\ndernière 20/07<br />\r\nreprise 31/08','',0,10),(29833,'0',1264,273,6,0,'2010-05-26 16:36:00',0,'Congés été 2010<br />\r\n<br />\r\ndernière: 22/07<br />\r\nreprise:31/08<br />\r\n<br />\r\nannul presta du 13/07','',0,10),(29834,'0',1657,848,6,0,'2010-05-26 16:38:00',0,'Congés été 2010 soft Aj<br />\r\n<br />\r\ndernière 05/08<br />\r\nreprise 02/09','',0,10),(29836,'0',6087,1412,6,0,'2010-05-26 16:40:00',0,'Congés été 2010 : soft Aj<br />\r\n`<br />\r\ndernière 15/07<br />\r\nreprise 09/08','',0,10),(29837,'0',5780,1398,6,0,'2010-05-26 16:48:00',0,'Congés été 2010 Soft AJ<br />\r\n<br />\r\ndernière 02/07<br />\r\nreprise 23/07','',0,10),(29838,'1',4941,534,6,0,'2010-05-26 16:53:00',0,'Congés été 2010: Soft Aj<br />\r\n<br />\r\nAnnul tout le mois D\'aout pour cause de déménagement','',0,10),(29839,'0',3547,569,6,0,'2010-05-26 16:57:00',0,'Congés été 2010 : Soft Aj<br />\r\n<br />\r\ndernière 23/07<br />\r\nreprise 27/08','',0,10),(29840,'1',3685,1150,4,0,'2010-05-26 17:34:00',0,'25.05: Mme TIRONI a rendu les cles à la clte','',0,9),(29841,'1',4665,534,4,0,'2010-05-26 17:35:00',0,'TEL CLTE POUR PROLOG KANTE <br />\r\nAI LAISSE MSG SUR REPONDEUR Cath 26/05','',0,10),(29842,'1',4941,534,4,0,'2010-05-26 17:36:00',0,'Cath le 26/05<br />\r\ntel clte pour informer prolongation KANTE <br />\r\ncliente souhaite si poss au moins une presta la semaine prochaine ','',0,10),(29843,'1',3516,534,4,0,'2010-05-26 17:39:00',0,'Cath 26/05 <br />\r\ntel clte pr prolongation KANTE<br />\r\nclte souhaite avoir la mm remplaçante lui dis pas poss<br />\r\ncliente mécontente de KANTE <br />\r\ncliente arrête on doit lui rendre les clés<br />\r\nsoft MAJ','',0,10),(29844,'0',3570,1377,4,0,'2010-05-26 17:41:00',0,'Ctah 26/05 <br />\r\nai tel clt pour prolongation KANTE <br />\r\nClt ok pour remplacement avec HODUTO<br />\r\nHODUTO PRÉVENUE<br />\r\nSOFT MAJ POUR SEMAINE DU 31','',0,10),(29845,'1',5594,534,4,0,'2010-05-26 17:43:00',0,'Cath 26/05 <br />\r\nai tel clte pour arret kante <br />\r\npas de remplacement sauf si prolongation au dela du 7 juin faudra revoir avec la clte <br />\r\n`soft MAJ semaine prochaine <br />\r\n<br />\r\n','',0,10),(29846,'0',5154,1443,4,0,'2010-05-26 17:50:00',0,'Cath 26/05<br />\r\ni tel à BENDOU POUR LUI DIRE QU\'ELLE FAIT SIMON LA SEMAINE PROCHAINE <br />\r\nATTEND CONFIR CLIENT <br />\r\nSOFT MAJ','',0,10),(29847,'1',2741,0,4,0,'2010-05-26 18:18:00',0,'Msg laissé sur port cliente pour informer abs mme Ribeiro le 28/05 => proposition rmplt mme Vieira 9h15-12h15','',0,2),(29871,'1',6264,0,1,1,'2010-05-25 13:13:00',0,'MSG CLIENTE : va garder son coffret pour le moment et ns rappellera qd elle aura besoin ...','-2',29751,2),(29849,'1',5755,0,4,0,'2010-05-26 18:22:00',0,'Msg laissé sur port cliente pour informer abs mme Ribeiro le 27/05','',0,2),(29850,'1',3278,0,4,0,'2010-05-26 18:26:00',0,'SMS cliente pour informer abs mme Ribeiro le 28/05 => proposition Bennet vend 16h-18h','',0,2),(29851,'1',3278,0,4,1,'2010-05-27 14:27:00',1,'Valider rmplt','-2',29850,2),(29852,'1',694,0,1,0,'2010-05-26 18:30:00',0,'Souhaite avoir 2h de façon régulière à son domicile avec Bennet','',0,2),(29853,'1',694,0,1,1,'2010-05-26 18:31:00',0,'Msg laissé sur port cliente pour valider ensemble ses contraintes, proposition mercredi 16h-18h car le planning de Bennet est pas mal rempli pour le moment. Invitée à ns recontacter pour faire un point sur cette proposition et pouvoir démarrer la presta au plus vite ...','-2',29852,2),(29854,'1',694,0,1,1,'2010-05-27 18:32:00',1,'Valider proposition','-2',29852,2),(29855,'1',6142,0,1,1,'2010-05-26 18:38:00',0,'OK rencontre avec mme Ebo vend 28/05 12h30, la mari sera présent. Si possible faire la presta, sinon ça commencera la semaine suivante. ','-2',29219,2),(29856,'1',6142,0,1,0,'2010-05-26 19:25:00',0,'','',0,2),(30533,'1',6142,0,1,4,'2010-06-08 10:06:00',0,'point après 1ère prestation','-2',29856,2),(29858,'1',5696,0,1,1,'2010-05-26 19:40:00',0,'OK 1ere rencontre le 31/05 à 15h en présence de BO (la cliente souhaitait que qq de la sté soit présent pour la 1ere fois)','-2',29269,2),(29918,'1',6103,0,3,5,'2010-04-15 15:26:00',0,'','-2',29916,2),(29917,'1',5696,0,9,0,'2010-05-27 11:59:00',0,'2*2H DS/FDS','',0,2),(29861,'1',6167,0,9,5,'2010-05-26 19:50:00',0,'Madame,<br />\r\n<br />\r\nSuite à vos échanges de la semaine dernière avec mr Orget, je vous confirme la prise en considération de votre demande de prestation pour la fin de semaine avec un premier rendez-vous à 8h.<br />\r\n<br />\r\nActuellement, nous recevons des personnes en recrutement et espérons vivement pouvoir répondre rapidement à votre demande.<br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information et ne manquerons pas de vous tenir informée régulièrement de l’avancée des recherches.<br />\r\n<br />\r\nNous vous remercions pour votre confiance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',29494,2),(29862,'1',6167,0,9,1,'2010-06-02 19:51:00',1,'Tenir informée avancée des recherches','-2',29494,2),(29863,'1',6034,0,9,5,'2010-05-26 19:57:00',0,'Madame,<br />\r\n<br />\r\nSuite à notre échange téléphonique du 12 mai dernier (échange qui a été écourté puisque vous étiez dans les transports), je vous confirme la prise en considération de votre demande de prestation de 3 heures pour la fin de semaine.<br />\r\n<br />\r\nActuellement, nous n’avons pas de solution à vous proposer en adéquation avec vos souhaits, mais nous recevons des personnes en recrutement et espérons vivement pouvoir répondre rapidement à votre demande.<br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information et ne manquerons pas de vous tenir informée régulièrement de l’avancée des recherches.<br />\r\n<br />\r\nNous vous remercions pour votre confiance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',28706,2),(29864,'1',6034,0,9,1,'2010-06-15 14:57:00',1,'Tenir informée avancée des recherches','-2',28706,2),(29865,'1',6075,0,9,5,'2010-05-26 20:04:00',0,'Madame,<br />\r\n<br />\r\nSuite à vos différents échanges avec mr Orget, je vous confirme la prise en considération de votre demande de prestation de 2h avec les contraintes liées.<br />\r\n<br />\r\nActuellement, je peux vous faire une proposition d’intervenante le mercredi de 17h à 19h avec une personne présente dans nos effectifs depuis bientôt 3 ans et qui cherche à effectuer plus d’heures de travail.<br />\r\n<br />\r\nCette proposition pourrait-elle vous convenir ? A défaut, nous recevons actuellement des personnes en recrutement et espérons pouvoir répondre rapidement à votre demande.<br />\r\n<br />\r\nNous restons à votre disposition pour tout complément d’information et vous remercions pour votre confiance.<br />\r\n<br />\r\nCordialement,<br />\r\n<br />\r\nMagalie Garnier','-2',29429,2),(30255,'1',6075,0,1,0,'2010-06-01 18:38:00',0,'','',0,2),(29867,'1',983,0,1,1,'2010-05-26 20:13:00',0,'Monsieur DONSIMONI<br />\r\nPortable : 06 30 02 92 25 <br />\r\n<br />\r\nDésire que vous le rappeliez concernant un moyen de paiement en ligne ou par télèphone.<br />\r\n<br />